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Apple Store

Apple Store Outage Map

The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Apple Store users affected:

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Montréal, QC 1
Ciudad López Mateos, MEX 1
Quito, Pichincha 1
Guayaquil, Guayas 1
New York City, NY 1
Malibu, CA 1
Houston, TX 1
Lille, Hauts-de-France 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • SirHammerLot25
    Richard Hammer (@SirHammerLot25) reported

    @Apple new update has COMPLETELY SLOWED my phone 16 down. It’s lagging badly & logging into Apps it’s taking ages With all these $££ BILLION Apple still can’t get updates right Do I send or take my phone into an Apple Store to get it fixed for FREE?? @AppleSupport ?

  • malgurox
    Malguro 𝕏 (@malgurox) reported

    @jmkettle My reviews were taken down from Apple Store many times.

  • alex89912127805
    alex (@alex89912127805) reported

    @vanillamase @isthisthingon74 fr i’m glad it’s at least the weekend so ppl have some time to process and cool down. i feel awful for her, she was so kind to him the entire time :( i hope someone blows up that stupid apple store and puts up a huge pride flag in its place.

  • david_ca6
    David CA6 ~ VTuber Clipper & Software Dev ~ 💫💥 (@david_ca6) reported

    MacBook screen broke on Monday... I need it to work... So now I can't use it without an external monitor... Had to go to the Apple Store (1 hour drive)... was told I need an appointment... earliest one was Wednesday (today)... ... At the appointment... I'm ready to pay for the fix... but they refuse to fix it... because the laptop was previously opened... by an Apple employee to replace the defective battery 6 months before... They recommend buying a new MacBook... my macbook is not even 2 years old... and I don't have the $$$ for a new equivalent laptop right now... and Apple just refuse to sell me the LCD or top assembly... So now I need to order a $300 screen from a sketchy seller on AliExpress and hope I will receive it... one day... and that it will work... or not have a laptop anymore... I hate laptop manufacturers...

  • _hoyet
    Jeremiah Hoyet (@_hoyet) reported

    @ravikiran_dev7 Take it to the Apple store, ask them to diagnose an issue that doesn't exist. They will return it to you completely spotless.

  • mayursb1111
    Mayur (@mayursb1111) reported

    @MausamMistry @AppleSupport yes im facing this problem on iphone 15 pro max. apple store informed me its a hardware problem. costs 60k for logic board replacement.. did your problem solved?

  • Dee8Pain
    Dee8Pain (@Dee8Pain) reported

    @Apple Apple store in Taipei can’t accept my Mastercard or Visa card, need to issue me a credit coupon then I can spend on an Apple product. WHAT YEAR IS THIS?

  • instaguyonx
    imran (@instaguyonx) reported

    @Rushu_Tushu Yeah, I got the same, but when I got a problem, I went to Apple Store to get it fixed, but they said this is a first copy which looks like original, but inside the earbuds, a copy

  • soaked2thebone
    Dianne 🌻 (@soaked2thebone) reported

    @johnennis @amazon I don't drive so depend on Amazon a lot. But when I decided to purchase a MacNeo I took an Uber to the nearest Apple store. I was worried about misdelivery which happens on occasion. I hadn't thought of the particular problem you're having. So frustrating.😣

  • aerockrose
    andrew engler (@aerockrose) reported

    8. Hire from hard mode. McNeill challenged hiring Apple retail people for Tesla. Apple store workers were often "order takers." He wanted Microsoft store people selling a slate two doors down from a MacBook Air. Hard products reveal real sales ability.

  • LadyEmmasGhost
    Cheryl Hunter 🏳️‍🌈🇨🇦🌻🦋🇺🇦 (@LadyEmmasGhost) reported

    I’m loving all the animal accounts. It’s a much needed laugh in a day where I spent most of the afternoon in the Apple Store going through Password Hell. And it wasn’t even MY problem. Long, dumb story.

  • kingquacy
    quacy blucher mcleod (@kingquacy) reported

    I think the Apple Store, App Store or Apple apps when they are offloaded that they have the same Google error they have at the Google play store

  • SurveyWhorps
    Paris (@SurveyWhorps) reported

    My iPod video stopped turning on years ago. I wonder if I can take it to the Apple Store and get them to fix it.

  • tsvtxt
    Dimi (@tsvtxt) reported

    @josephmiclaus You can generate self-signed certificate and sign the code with it. Not an issue. Users might see some warnings (which isn't the best UX) - also uploading to Apple Store is immediate reject without this license certificate.

  • Vlenol143
    Vishal (@Vlenol143) reported

    Bought an iPhone 17 Air on April 27 from Dubai. Facing continuous bugs/issues from day one. Visited Apple Store in India, all updates/checks done, but issue still persists. Need proper support and resolution.@Apple @AppleSupport

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