Apple Store Outage Map
The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Apple Store users affected:
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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Hamburg, HH | 2 |
| Chicago, IL | 2 |
| Estelí, Departamento de Estelí | 1 |
| Jaipur, RJ | 1 |
| Menomonie, WI | 1 |
| Dundee, Scotland | 1 |
| St. Louis, MO | 1 |
| Ghāziābād, UP | 1 |
| London, England | 1 |
| Santa Cruz de la Sierra, Departamento de Santa Cruz | 1 |
| Ashburn, VA | 1 |
| Kansas City, MO | 1 |
| Dallas, TX | 1 |
| Sofia, Sofia-Grad | 1 |
| Wetumpka, AL | 1 |
| Mont-Royal, QC | 1 |
| Pittston, PA | 1 |
| Bishops Stortford, England | 1 |
| Miami, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Steph
(@msteph101) reported
I have to go to the Apple Store so they can fix my air tag 😩
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andrewgallagher
(@andrewgallagher) reported
@ATT @ATTHelp I am at an Apple Store and they said I’m currently unable to get my new iPhone because of issue on your end. Went from NJ into NYC to get phone. Purchased through Apple online store and financed with AT&T Next. Paid off taxes and have the bill and agreement. Help
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kif
(@kifleswing) reported
@ChanceHMiller There was also a bug requiring a hard reset after transferring data, and issues with the Apple Store app on pre-order day
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Andrew MacKenzie
(@andrewmackenzie) reported
Went back to @Apple store today. They sold the phone to someone else. Employee tracked down other employee I talked to yesterday. She claimed she had no idea who I was. I asked to order another phone in store. Couldn’t get financing deal without a verification txt from T-Mobile.
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Mark
(@MarksTechSpace) reported
@chadptorres @Verizon Yeah see I should’ve kept my pre-order that was paid in full, but due to me not being able to get on the AppStore in time, my delivery date showed October 10 through the 18th. And you know me, I am impatient AF. I paid $800 down cash And $80.73 tax at the Apple store.
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lae 🐱🔪(redesigning)
(@Beast_lae) reported
@MordecaiFlame Try that I mean technically if you go to any apple store you should be able to just say I’m a college student with no trouble or go online and order it. You get free AirPods too.
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Gavin Durbin
(@ME1223D) reported
@Drnksinatra @appltrack You typically see more of them though than a average consumer. Because they might say something but not a lot of people are going to see if they say something about it Most people will just go to the apple store and have the swap it out for a new one or just fix it
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PG
(@__PGB) reported
I swear imma shove this phone down somebody throat soon as I get to the apple store.
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Vaig
(@officialvaig) reported
@verge I bought a 13 pro max and my camera was giving me problems. Was in the Apple Store And a lot of other ppl were in for the same issue….personally feel like they are rushing these phones out to fast
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toni with an i
(@gominimom) reported
@MelissaFurman03 @AppleSupport this worries me a little bit… my 14 pro is getting delivered this week and i’m hoping it doesn’t have these problems 😬 bringing it in isn’t a great option when the closest Apple store is over a 2 hour drive. but i really hope yours gets fixed!
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Himanshu Kumar
(@i_himanshukr) reported
@RamilGKnows The screen started malfunctioning after ios 16 update, Apple Store suggests changing the screen! @Apple @AppleSupport Please rectify the bug issue, the screen is fine.
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Irish Kathy
(@IrishKathy6) reported
@Jhinster1 The Apple Store had a line out the door, down the mall hall, waiting to get in. I don't think that one is dropping any time soon.
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Bruce Mitchener
(@ArmyOfBruce) reported
@vvuk Device to device transfers login info … for your privacy, much of that isn’t in iCloud. Or this is all my understanding… I didn’t have a choice on my last device change as I had to do it in an Apple Store in Bangkok, so it was a restore.
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Michael 🚭🏊🏼♂️🚴🏼♂️🏃🏻♂️
(@Smoker2Ironman) reported
Random tip. If you bought AirPods Pro before October 2020. It’s probably worth booking an appointment at an Apple Store. They have a service programme running. I got both of mine replaced FOC on Saturday as they had a fault and I only knew of a problem with one ear.
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lauren
(@laurenxodonnell) reported
i’m happy to report that instead of taking my computer to the apple store since it wasn’t turning on i just waited a few days for the problem to fix itself and it actually did 😌 miracles happen everyone
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