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Apple Store

Apple Store Outage Map

The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Apple Store users affected:

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Montréal, QC 1
Ciudad López Mateos, MEX 1
Quito, Pichincha 1
Guayaquil, Guayas 1
New York City, NY 1
Malibu, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • _eldergoose
    L (@_eldergoose) reported

    @Apple @Apple There are Reddit posts dated from 2020 of others with the same issues. This is an ongoing issue. Your teams don't have the knowledge to fix this. Today alone, I've spoken to 8 representatives! Not including the ones in the Apple store.

  • VaccineWaters74
    VaccineWaters 🇺🇸 (@VaccineWaters74) reported

    @WallStreetApes When the 5 came out, the latest update bricked my 4. Went to the Apple Store and they said there were a few other people came in with the exact issue.

  • PhoneRepair_uk
    PhoneRepair.co.uk (@PhoneRepair_uk) reported

    M3 MacBook Air stuck in sleep mode? Don't rush to the Apple Store just yet! It might NOT be a logic board issue... #PhoneRepairUK #ScreenRepair

  • RayLin
    Ray Lin (@RayLin) reported

    every time a new popular thing drops and its always a BATTLE to buy it, is when i realize how good apple has streamlined the whole preorder pipeline. yeah sometimes the apple store takes 15 extra minutes before they take off the loading screen but ive never had issues checking out. thanks @tim_cook

  • RealZaikTorek
    Zaik (@RealZaikTorek) reported

    @Grxit Wasn't this the "civil rights rally" where the burned down an autozone and looted an apple store lmao

  • tomowget
    tomo (@tomowget) reported

    Ive been sitting at the mall for the past couple hours waiting for the apple store to fix my phone. What did i miss guys

  • dressltwt
    kai🐈‍⬛ karlach's gf (@dressltwt) reported

    louis, i know you don’t care but i’ve actually had the worst ******* day of my life. i lost my phone at the station, had a breakdown at work. managed to track my phone and get it back to find out it’s broken and i can’t get in. went to the apple store and it took 3 hours

  • SurveyWhorps
    Paris (@SurveyWhorps) reported

    My iPod video stopped turning on years ago. I wonder if I can take it to the Apple Store and get them to fix it.

  • RichardYoungJr7
    Rick Young Jr (@RichardYoungJr7) reported

    @aaron_tagerson 😬 yup. I go right to the Apple Store it cuts down on some of the BS

  • angelicpsyop
    Angelic Psyop (@angelicpsyop) reported

    listening to falling apart by slow pulp at the apple store

  • Vlenol143
    Vishal (@Vlenol143) reported

    Bought an iPhone 17 Air on April 27 from Dubai. Facing continuous bugs/issues from day one. Visited Apple Store in India, all updates/checks done, but issue still persists. Need proper support and resolution.@Apple @AppleSupport

  • LadyEmmasGhost
    Cheryl Hunter 🏳️‍🌈🇨🇦🌻🦋🇺🇦 (@LadyEmmasGhost) reported

    @Supersonic_Red @refueled Reading your post was such a walk down memory lane. I was just having a conversation about my generation with the Apple Store technicians a few days ago. My partner gets in trouble all the time by refusing to acknowledge how important passwords are.

  • Supa_moist
    👽 (@Supa_moist) reported

    @glittersnot @ladygaga Imagine going to the apple store to get your broken camera fixed and they take your phone to the back and you see Gaga pop up & now you don't have proof you were there.

  • kuturkoglu
    Kamil Uğraş Türkoğlu (@kuturkoglu) reported

    I’m in Turkey and I’ve been buying from the Apple Store for years without any delivery issues. I placed an order on May 1st. UPS later claimed my address was incomplete. The problem is: my Apple account address is fully detailed, and previous Apple orders were successfully delivered to the exact same address. I called Apple Support and was told they would handle it. Shortly after, I received emails telling me to contact UPS myself. As a customer, my responsibility is to place the order and pay for it — which I already did. Why am I expected to manage Apple’s shipping operation? Today I called Apple Support again, and during the conversation the call was either disconnected or ended by the representative. This is not the “premium customer experience” Apple promotes. Right now, it feels like the customer is simply being left in the middle of the problem. @Apple @AppleSupport

  • harriszainul
    Harris Zainul (@harriszainul) reported

    Terrible experience at TRX’s Apple Store. Was minding my own business with my 14 year old walking in front of me when a staff said “make sure your child doesn’t press the glass”. Doesn’t seem like their store and company is too child friendly. Taking my money elsewhere.

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