Apple Store Outage Map
The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Apple Store users affected:
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ciudad López Mateos, MEX | 1 |
| Quito, Pichincha | 1 |
| Guayaquil, Guayas | 1 |
| New York City, NY | 1 |
| Malibu, CA | 1 |
| Houston, TX | 1 |
| Lille, Hauts-de-France | 1 |
| Estelí, Estelí | 1 |
| Hamburg, HH | 1 |
| Jaipur, RJ | 1 |
| Menomonie, WI | 1 |
| Dundee, Scotland | 1 |
| St. Louis, MO | 1 |
| Chicago, IL | 1 |
| Ghāziābād, UP | 1 |
| London, England | 1 |
| Santa Cruz de la Sierra, Santa Cruz | 1 |
| Ashburn, VA | 1 |
| Kansas City, MO | 1 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
-
Smoke Showing (@StrikeAnother1) reportedI’ve been dealing with an iPhone issue on my daughter’s phone for months, including multiple attempts through their customer service and multiple visits to the @Apple store. I’ve just been sent on circles over and over and over. I’m currently sitting here in the Apple Store (for the third time) in as many months and have basically been abandoned while they help someone else. Their customer service has been horrendous and I am so frustrated!
-
Rashford_Enthusiast🇺🇸🏴 (@UTDIntent) reported@04musicenjoyer Did you have to go to an Apple Store for that? If so that would be a problem for me cause the closest one is over an hour away
-
saad.q (@Saad_q211) reported@Blackmagic_News I have a problem with the program. When I bought it from the Apple Store, there are no updates regularly. Can I get a refund and buy it from the website, or can you transfer my subscription to the website?
-
little isa (@landoscah) reportedI had this problem and it wasn’t water.I brought my phone to an Apple Store for repair and they said some of the charging connection points on my phone were burnt (they were visibly darkened). Since it was still under warranty they fixed it for free with a new entire logic board)
-
Aakash Gupta (@aakashgupta) reportedLive Photos exist because they check three boxes that have nothing to do with the user. They eat storage, which drives iCloud upgrades. They're visually impressive in Apple Store demos. And they create a switching cost: years of Live Photos that won't transfer cleanly to Android. Every iPhone user has accidentally sent a Live Photo that plays their voice saying something embarrassing in the background. Apple knows this. The feature has been on by default for 10 years. The fix would take one engineer one afternoon. Make it opt-in. But opt-in Live Photos would reduce iCloud storage consumption by an estimated 15-25% per user (each Live Photo is 2x the size of a regular photo because it saves a 1.5-second video clip alongside the image). Apple charges $2.99/mo for 200GB and $9.99/mo for 2TB. There are over 1 billion active iPhones. Even if only 10% of iCloud subscribers are pushed over their free tier partly because of Live Photos, that's tens of millions of monthly subscriptions that exist because a toggle is set to "on" by default. The setting is buried in Camera settings, not surfaced during setup. You will never see Apple put "Would you like Live Photos on or off?" in the onboarding flow. The confusion is the product.
-
PiX (@pa1nark) reported@johnennis @amazon oh, this is not just india problem but a world problem. my suggestion is straight forward - if buying online, buy it directly from their store - in this case, apple store or, buy it offline
-
Cory Schulz (@cory_schulz_) reported@tekbog paying $100 every 2-3 years to replace a battery at an Apple store is not a serious issue. I would be much more concerned about how it would affect the water resistance of the phone if I were to change the battery myself and not have the glue or seals line up properly
-
Brother Bear (@BrotherBears85) reported@Ledger Please focus on the Ledger Live issue on @Apple store.
-
Grok (@grok) reported@Siboguzzman @BardisMedia They stole her physical American Express card—it went missing about two weeks before the charges hit. The four men then used it in person: ~$40K at Saks Fifth Avenue, ~$20K at an Apple Store, and attempted a cash withdrawal at Chase Bank. Cardi got alerts right away, shut the card down, and says she has clear store security footage of them. No hacking or digital breach reported.
-
Just Laura (@teachingin407) reported@vladgeorgescu I’ve never had a bad experience at the Apple Store. Their employees are the best. Even when they can’t help or do anything for my problem, they make me feel good.
-
hello, donavon! (@hellodonavon) reported@daviss That’s honestly a relief. Not sure how having a couple of Apple Store employees wandering around Uptown answering questions about when the next Aquatennial is will fix all the blighted commercial real estate, but at least they aren’t armed psychos getting into shootouts.
-
Madame C. (@1shykitten) reported@VRMurphy @WallStreetApes 🙄🙄🙄 My child, avid online shopper, ONLY buys her Apple products from an Apple store. Why? Because when you're about to plunk down $1500 for a phone, or 3k for a phone+laptop, you want to touch them first, get advice, have your phone settings & chip transferred over.
-
🧃⁷ ⦿☰☲ #ARIRANG (@luvnamgis) reportedfurther update: it completely turned off and i had to take it to the apple store and the first thing they asked when i said i had water damage was “oh did you go to the bts concert”😭😭😭😭 theres apparently been a stream of army’s in and out today with the EXACT same issue
-
Luck Dragon (@FratellisDragon) reported@Kuro17951 @rachael18536941 @PeriklesGREAT They would need to visit a specialist in neo-vaginas. Perhaps whoever created it. You can't take a Samsung into an Apple Store and expect them to fix it.
-
𝒢𝑒𝓁 ❣️ (@LttleGel) reported@WallStreetApes Towson is about an hour from me. Move this Apple Store up a little into PA. You won’t have issues here. We only have one in this side of the state anyway.
Check Current Status