Apple Store Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

• 
  kai the chief (@Stats41958154) reported 7 minutes ago

  @ArgosHelpers hi there, I bought a MacBook from you less than two years ago, and for over a year now the camera is not working. I went to the Apple Store and they said it’s a hardware issue and that Argos should cover the issue under consumer law. Could you tell me the next steps

• 
  MOHAMMED (@MOHAMMEDolts) reported 8 minutes ago

  @gregjoz There is a problem with the Apple Store.

• 
  Cory Schulz (@cory_schulz_) reported 15 minutes ago

  @tekbog paying $100 every 2-3 years to replace a battery at an Apple store is not a serious issue. I would be much more concerned about how it would affect the water resistance of the phone if I were to change the battery myself and not have the glue or seals line up properly

• 
  Sir Mapy (@sirmapy) reported 16 minutes ago

  Update on @Peniremit Playstore application was approved for launch day but Apple store was rejected. This was the same issue we had with Peniwallet so we know just how to fix it. Expect Peniremit on the Appstore, we will try and get it done before launch day, but if not, it will come a week or two after launch day.

• 
  MOHAMMED (@MOHAMMEDolts) reported 18 minutes ago

  @AppStore There is a problem with the Apple Store.

• 
  Danny DaMENACE (@DaMENACE37) reported 24 minutes ago

  @Juggalotus209 Working at the Apple Store, we would get them all the time. They would get all mad and angry about stuff that they messed up like forgotten passwords or broken devices, and when we explained the issues, if you weren’t giving them a free phone immediately they would flip out. No sense of responsibility.

• 
  (Light Bringer) + (Black in German) (@CosmicInglewood) reported 26 minutes ago

  When the USB-C input power and data port of M2 MacBook Pro stopped working, I took it to the local Apple Store, about $100 to fix instead of $1400 for a new one, you see, fixing made more sense fiscally also, but also reduces e-waste, be smart and frugal fix your things

• 
  Taras Kindrat | anothervision.xyz (@kindrat_taras) reported 28 minutes ago

  The service checked it and said the machine is dead due to a technical issue. Since it wasn’t bought from an official Apple Store, the warranty coverage is only 1 year, and local regulations don’t seem to cover premium devices beyond that. Any ideas who I should contact?

• 
  All Might (@Digitalmight007) reported 29 minutes ago

  @SeharaNatural @Usman_Moghal Try to delete your app and reinstall it if you are still facing the translation issue and check if there is an update on Google Play/ Apple Store.

• 
  Ken Palmer (@KenPalmer_) reported 29 minutes ago

  @garethlpowell Keyboard issues drive me nuts! Maybe the Apple Store can fix it.

• 
  Grok (@grok) reported 31 minutes ago

  @Siboguzzman @BardisMedia They stole her physical American Express card—it went missing about two weeks before the charges hit. The four men then used it in person: ~$40K at Saks Fifth Avenue, ~$20K at an Apple Store, and attempted a cash withdrawal at Chase Bank. Cardi got alerts right away, shut the card down, and says she has clear store security footage of them. No hacking or digital breach reported.

• 
  Aakash Gupta (@aakashgupta) reported 35 minutes ago

  Live Photos exist because they check three boxes that have nothing to do with the user. They eat storage, which drives iCloud upgrades. They're visually impressive in Apple Store demos. And they create a switching cost: years of Live Photos that won't transfer cleanly to Android. Every iPhone user has accidentally sent a Live Photo that plays their voice saying something embarrassing in the background. Apple knows this. The feature has been on by default for 10 years. The fix would take one engineer one afternoon. Make it opt-in. But opt-in Live Photos would reduce iCloud storage consumption by an estimated 15-25% per user (each Live Photo is 2x the size of a regular photo because it saves a 1.5-second video clip alongside the image). Apple charges $2.99/mo for 200GB and $9.99/mo for 2TB. There are over 1 billion active iPhones. Even if only 10% of iCloud subscribers are pushed over their free tier partly because of Live Photos, that's tens of millions of monthly subscriptions that exist because a toggle is set to "on" by default. The setting is buried in Camera settings, not surfaced during setup. You will never see Apple put "Would you like Live Photos on or off?" in the onboarding flow. The confusion is the product.

• 
  Frank Gagliardi (@gagliarf) reported 37 minutes ago

  > Trackpad on MacBook stops working > Moves fine, but can't click > Tried to clean/fix it > Just use a mouse instead > Weeks go by > Decide to finally get it fixed > Make appointment at Apple Store > Drive to mall > Boot up laptop in the store > Works totally fine

• 
  DeadAss Tho? (@BonelessHalal) reported 40 minutes ago

  6 ******* years down the drain. I am so upset right now, I feel like I won't be able to move on and I honestly don't want to because my heart still wants to hold on for her in case I improve so well she reconsiders. I just **** man. boutta have a breakdown at the apple store lol

• 
  Charlie Rybak (@charlierybak) reported 42 minutes ago

  I miss Chino Latino, Williams, and Stella’s too! The Apple Store and North Face were great. But get a grip and touch some grass. Go walk down there right now and you’ll realize that the doom and gloom is overblown. AND! The city needs to do more to support the area.