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Apple Store

Apple Store Outage Map

The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Apple Store users affected:

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ahmedabad, GJ 2
Montréal, QC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • panther_wakanda
    Black Panther Wakanda (@panther_wakanda) reported

    @slytheecreator I downloaded the canel app on Apple Store but doesn’t seem to work. What could be the problem ?

  • CyberSecAJ
    AJ 🏀 (@CyberSecAJ) reported

    @ajrgd @UK_Daniel_Card Its just fun like, everywhere ive gone i scan without hesitation. If you go to the apple store for repair they make you scan a qr code to login and authenticate your account and devices to the genius bar with one click.

  • filmandtvdive
    HereForTheGoss (@filmandtvdive) reported

    @royzanov That is 100p him lol. The same happened with the NYC Apple Store photo/vid and then someone slowed it down and it showed.

  • 0xSiva
    sivat.eth (@0xSiva) reported

    @poonamjourno @AppleSupport @Apple I'll recommend visiting the nearest Official Apple Store (if available in your city) If not, reach out to their international customer support from Apple official support iOS app Apple official customer care is top notch and it's very likely, all your issues will be resolved

  • Dir_Martinsz
    Martins | Film Director (@Dir_Martinsz) reported

    I feel like buying directly from the Apple Store gives you a better chance of getting a top-quality device. All my iPhones have been carted straight from the Apple Store, and my iPhone 15 and 17 are still at 100% battery health. Even my iPhone 11, which I’ve been using since 2019, is only down to 86% battery health.

  • uncreativetom
    tom 🎸 (@uncreativetom) reported

    @Andrewislington I had to go to the Apple Store and they just plugged it into another Mac to restore it. I could have done it myself but I only own one, and no friends with Macs were nearby at the time hahaha. The main issue was that I hadn't backed anything up so lost loads of files oops

  • _avdept
    Alex 🔔 | updatify.io (@_avdept) reported

    @VynseDev seem like situation with apple store reviews are terrible at the moment

  • AgileHarvey
    James Harvey (@AgileHarvey) reported

    Can’t just walk into the Apple Store and outright buy a new phone without having to make and appointment and sit down with someone. Utterly ridiculous.

  • bobbobbobe8ao
    帕特里克 (@bobbobbobe8ao) reported

    @IM_Pritchard @InternetH0F Allowing you to fix your battery instead of being forced into buying a new one is a good thing actually because a lot of manufacturers like apple will brick your phone if you attempt to fix it outside of a Apple Store

  • pingyu__
    pingyu (@pingyu__) reported

    apple store quoted me 800 to fix my mac. man **** lemme look at new ones aww man 🤫

  • annastayziaafi
    annastayziaa finance (@annastayziaafi) reported

    back in 2023 I took it to a different Apple Store and my laptop was in worse condition (it was broken) but they repaired it so quickly. But this Apple Store was so terrible. all but one of the workers actually cared from the beginning when I spoke to them.

  • cmallios89
    Christos (@cmallios89) reported

    @cmsj @aidler @ivanfioravanti Bcs of a person has bought iPhone and cannot afford to buy a new smartphone less than 4 or more 5 years after, this person should be protected. For example apple store is a rediculous issue. It was forcing small companies or even individuals to pay big tax to apple for no reason

  • nahidulislam404
    NIJ Ruvos (@nahidulislam404) reported

    The uncomfortable truth: Apple's business model rewards storage anxiety. The more often customers see "Storage Almost Full," the more likely they are to: 1. Pay for iCloud subscriptions 2. Upgrade to higher-storage models 3. Buy a new iPhone entirely Every default setting on a new iPhone trends in the direction of consuming more storage, not less. The 7 fixes above take 10 minutes total. They cost nothing. They will recover an average of 40-60 GB on most iPhones over 12 months old. The Apple Store employee said one more thing before he left: "We see this every day. Most people don't even check Settings → General → iPhone Storage before they walk in. They just assume the phone is too small for them. It almost never is." RT this so more iPhone users stop spending $1,000 on a storage problem that could be solved with 7 toggles.

  • GotinGeorgiG
    Georgi (@GotinGeorgiG) reported

    @seckincreatives @aandreug @framer But why's that a problem, see the Apple Store for instance - it's the absolutely same system, there are millions of apps, most of them are buried and nobody cares for them, let the market decide what works and why. We're in 2026 and marketing and product go hand in hand, there's no way around that, the old way was outdated, so they changed it, my templates are buried as well, but that's no reason to cry just work harder and adapt to what's new.

  • santosh52681534
    santosh Yadav (@santosh52681534) reported

    @Apple I forgot my password and visited the Apple Store in Mumbai to unlock my phone. I was informed that I should call customer care after 24 hours. Today, after waiting 24 hours, I contacted customer care and was told that the server would unlock my phone only after 6 days.

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