Apple Store Outage Map

Community Discussion

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Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

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  WDW Vacationer (@WDWVacationer) reported 1 minute ago

  @the_transit_guy Down that same stretch you also have the Apple Store and the Boylston entrance of the Prudential Center. It’s hardly an outlier let’s be serious. “Just a block for Newbury” means nothing. It’s not Newbury.

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  Anthony Woolf (@anthonywoolf) reported 4 minutes ago

  Is it possible we are at the beginning of the end of the smartphone era? If AI is as big as it appears to be, computer and memory will flow to its applications (from datacenter to edge). This will cause price inflation for smartphones, including and perhaps especially Apple ones because Apple's edge has been ever more advanced compute (and better cameras), alongside of course amazing software. So iPhones go up in price, margins go down, and people upgrade less. Apple's strategy of on-device AI exacerbates the problem because it adds cost, but not much functionality. On device Apple models sound like the elegant and profitable way to avoid the capex-AI investment cycle bedeviling Wall Street, but it instead pushes Apple headlong into a high price, low margin winter of expensive on device AI combined with an awkward partnership with its primary competitor, Google (who seems to be losing its AI mojo as we speak). And as an aside, I had the unusual experience at the Apple Store yesterday of being upsold aggressively on Apple News+ and some business service thing I didn't want. Apple service revenue is important, but it's very tied to Apple devices (especially Apple Care). Anyways, just a thought. Not bagging on Apple, but the thought occured to me that if the competition for scarce computer and memory doesn't let up, Apple's salad days of ever more powerful iPhones at a reasonable cost may be over.

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  Trajen (@trajen) reported 4 minutes ago

  @VicVijayakumar You still have to pay full price for the replacement until the broken iPhone is shipped back. I think it’s more economical to go to an Apple Store and pay $99 for a swap.

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  LibbyAnn C (@MarineLibby) reported 7 minutes ago

  @OzzySkateboard Here are a few bullet points from my week/month/summer/year/decade: I got up to an iPhone 12 that I bought fresh from the Apple Store in the summer of 2022 on my way to the airport to fly for an African Safari vacation. I realized my smashed camera iPhone wasn't gonna do. Only time I ever bought fresh from the store. Four years later I bought my third third iPhone 12, second refurbished iPhone 12 best of the best and got all kinds of screwed over by Walmart and Apple and Allstate Square trade protection plan so I am now mailing in my broken iPhone iPhone 12 and this is one of the last things I will do on this phone, the top half of the touchscreen doesn't work. They are giving me almost what I paid for it only because the seventh operator I talked to acknowledge that I started to return the phone before they anomalously cancel the insurance protection plan six days later. That was a month ago apparently on the books and I've been discussing this with them for three weeks. OK that was very very in-depth and just one bullet point. The end of the bullet point is I'm going to start using an LGK 51 I have lying around and maybe just use it for a map and texting and do literally everything else on my computer if and when I want to accept YouTube I will continue to do on the television from time to time but I will become a lot more selective in the content I view and I am unsubscribing from many many many many content creators who are feeling really bad this week for Perez Hilton, thanks for telling me that y'all are tethered opposition!!!

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  Dosa (@__chiefdosa) reported 7 minutes ago

  @SlattReturns I WAS JUST IN THE APPLE STORE YESTERDAY TO FIX MY PHONE

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  Don_Devvs (@Agbovictor20) reported 9 minutes ago

  @WALEBNXN Download 1.1.1.1 on Apple store or play store .. turn it on whenever you want to login x and you will see everyone

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  Yanik Guillemette (@YGuillemet17015) reported 11 minutes ago

  After a 750 km road trip from home, our @cybertruck threw the PCS2_a094 error. Apparently it’s a well-known issue that disables all AC charging. The truck will only charge at a Supercharger. Tesla’s response? A repair appointment 3 weeks from now, and they actually tried to reassure me by saying Supercharging would be free. So I guess I’m supposed to waste an hour every few days driving 9 km to the nearest Supercharger, waiting for an 80% charge, then driving back home. That’s completely absurd. If this is a known failure, why isn’t there a recall? Why are owners expected to live with a vehicle that suddenly loses a core function? And the service experience keeps getting worse. Last time I drove to the Service Center, waited 3 hours, only to be told the tires they had ordered never arrived. I had to come back two weeks later. @Tesla seems to have very little respect for their customers’ time. The attitude is starting to remind me of those teenage Apple Store geniuses who ask whether you’ve installed the latest software update when your battery is physically dead. Love the truck. The service? It’s becoming harder and harder to defend.

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  a!v¡n is on BlueSky (@enthusmiasma) reported 13 minutes ago

  CORRECTION: There is a written review on the Apple Store, and it is, of course, negative. (Tried to fix the post but Elon did something screwy.) #arpx #arnews #snap

• 
  zula ♪ (@evanmix) reported 16 minutes ago

  put your phones down tour but it’s just the apple store after a new iphone gets released

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  GazaEnterprise (@GazaEnterprise) reported 18 minutes ago

  Apple Is Testing AI Powered 'Live Notes' to Streamline Genius Bar Appointments. Apple is testing a new artificial intelligence feature called Live Notes, designed to make Genius Bar appointments more efficient for both customers and Apple Store employees. Instead of a Genius Bar employee manually writing down everything discussed during a repair appointment, Live Notes uses AI to listen to the conversation and generate a transcript in real time. The feature only works if both the customer and the employee give their consent, making it an opt-in system rather than something that's enabled automatically. Once the conversation is finished, the AI generated transcript is saved directly to the employee's iPad and becomes part of the repair record. This creates a detailed log of what was discussed, including the customer's description of the issue, troubleshooting steps, recommendations, and any repair decisions made during the appointment. The biggest advantage is that employees can spend more time interacting with customers instead of constantly typing or taking handwritten notes. Rather than dividing their attention between the customer and their iPad, they can focus on diagnosing the problem, answering questions, and explaining repair options while the AI handles the documentation in the background. For customers, this could also lead to more accurate repair records. Important details are less likely to be forgotten or recorded incorrectly, which can help if a customer returns for a follow-up visit or if another Apple technician needs to continue the repair later. Having a complete transcript ensures everyone has access to the same information. The feature also has the potential to improve efficiency across Apple's retail stores. By automating notetaking, Genius Bar appointments may move faster, employees could handle more customers throughout the day, and the quality of documentation could become more consistent across different locations. Although Apple is currently testing Live Notes in only some stores, it reflects the company's broader strategy of integrating AI into everyday services. Rather than using AI only for consumer-facing features, Apple is also exploring ways it can streamline internal workflows and improve the overall customer experience. If the trial proves successful, Live Notes could eventually become a standard feature at Genius Bars worldwide.

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  John Strom (@JohnStrom64) reported 19 minutes ago

  @ValerieAnne1970 Yep. My iPhone 11 suddenly started having issues typing messages. Never damaged or wet. Just one day, started acting up. I took it into an Apple Store and was told that it would cost more to ‘fix’ it than to get a new one and they wouldn’t guarantee they could even fix it.

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  Prof Adebayo (@ProfAdebay) reported 20 minutes ago

  @dhh In case you’re wondering how he set this up: Download Tailscale: creates the secure private network between both devices. Dowload Termius on playstore or apple store: the terminal app running on the Fold. SSH: connects Termius to his remote computer or VPS. Install Codex/Claude on the server: runs on the remote machine as the coding agent. The Fold is the interface; the real development environment and computing power remain on the remote machine.

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  Culture club (@boygeorgeclub01) reported 21 minutes ago

  @JillCollier16 Fix it through apple store

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  Meցan Richmond (@MeganSuspended) reported 22 minutes ago

  @BillyBostickson Yeah ‘advanced search’ is a privilege they expect us to pay for now. But if you do ever end up subscribing, make sure you do it via a web browser login and not via the iOS app. Apple Store adds a whopping 40% extra to the cost of a monthly/annual subscription. Extortion so high, it should be criminal.

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  Uniquesmau 🟩 (Almost-My-Turn) (@Thisis_Smau) reported 25 minutes ago

  @Coinvo Could it be the cause of it taken down by Apple Store?