Apple Store Outage Map
The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Apple Store users affected:
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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Atlanta, GA | 2 |
| New Delhi, NCT | 2 |
| Ashburn, VA | 2 |
| João Pessoa, PB | 1 |
| The Bronx, NY | 1 |
| Pune, MH | 1 |
| Soisy-sous-Montmorency, Île-de-France | 1 |
| Essen, NRW | 1 |
| Bluffton, SC | 1 |
| Standish, ME | 1 |
| Los Angeles, CA | 1 |
| Blackburn, England | 1 |
| South Park Township, PA | 1 |
| Illescas, Castilla-La Mancha | 1 |
| Monroeville, PA | 1 |
| Boca Raton, FL | 1 |
| Jewar, UP | 1 |
| Cardiff, Wales | 1 |
| Monterrey, NLE | 1 |
| Gainesville, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Candy Coated Sniper
(@SpottedFleecer) reported
@DAnteFourPrez @cormyd_123 @anna_ksil Like fr lol. I would probably pair and unpair like 2x before taking my *** to the Apple store lmao Might get a google of the problem out of me but that depends on how non-lazy I am that day 😭
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Betania
(@e_betania) reported
The screen on my phone has been broken for two days. I finally got it fixed at the apple store today (it was still under warranty but they were out of stock, which is why it took 2 days). HOLY COW that was the worst. 0 stars, do not recommend.
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Aar Jae Wills 🇪🇺🏳️⚧️ 🏳️🌈🔶(They/Them)
(@AarJaeWilliams) reported
@PhilippaB Job there to fix the radio section of Apple Music and work on a new iPod and improve Apple News. Also I’d have free apples in all Apple Store at the Genius Bar.
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Jess Shen
(@insearchofjess) reported
@Apple I bought a new iphone 12 today from Apple Store and the product is defective and won’t charge because Find My Phone is turned on even when new. Apple Store is unable to fix or return or refund. So what am I supposed to do?
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Kevin Wilson
(@entemper) reported
Handed my broken AirPods (that I forgot to clean) to an Apple store employee with great shame.
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Ruben
(@_RubenJr) reported
Went to the Apple store to fix my MacBook and the cost to fix it was more than the trade in..*Moral of the story buy Apple Care🫠
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Daaaaai
(@Meanassdaiii) reported
@anna_ksil Wait they fix AirPods at the apple store u just bring ‘em up there ?
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Allison in Brexitland 🇺🇦
(@andevers) reported
Ok y'all. Here's a true pickle. I bought a new laptop. I set up Touch ID which you can use to login after you've once used your password. If computer dies you have to reenter password. Thing is my password won't work. I had to got to an Apple store and have them reset.
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Ashlynn Muckell
(@AshlynnMuckell) reported
@LinkedIn problem i need rectified TODAY! I pay for a subscription- Linkedin via Apple store. Yesterday i was alerted by linkedin that pmt didnt go thru which was a lie. This morning my credit card statement shows a charge for 74.63 from Apple AND 70$ from u! Refund my 70$!
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claeresque
(@CAASHOCGDHR) reported
@nanno8thlife Not in my Apple Store but I can fix it
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Mark Clayburne
(@markclayburne) reported
I took the iPad to the Apple Store as I suspect that something was wrong with either the hardware or software. An Apple employee ran diagnostics on my iPad and it was determined that a hardware issue prevented the iPad from getting out of DFU mode.
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tin
(@KOPlTAE) reported
@MlNALOML tbh i don’t think i ever did, but i probably took it to the apple store to see if they can fix it. as long as i had apple care it was free of charge
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Andrew
(@AndrewIsQueer) reported
from
Brea Chem, California
Got to the apple store to fix my phone and now all of a sudden it works
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Wah31
(@Wahwah317) reported
@anon6537509312 @MikeCarlton01 No I have a 2014 Mac Air working well, battery good.I signed up to Applecare which has always been helpful. My partner had keyboard issues with Mac went to Apple store replaced in a hour.
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burritodeAsada🌯
(@KickRockz94) reported
@anna_ksil Honest question will the Apple Store really fix AirPods for free?
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