Apple Store Outage Map
The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Apple Store users affected:
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Nantes, Pays de la Loire | 1 |
| Capitólio, MG | 1 |
| Adelaide, SA | 1 |
| Ahmedabad, GJ | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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𝑩𝒍𝒖 🪷🍊wof & winter sun era 🍵 (@blue_dalilah) reported@delulucentre You don’t have an apple device, do you? With Apple Store changing country is easy, the problem is with verifying your “Chinese identity”. If I manage somehow I’ll let you know, maybe I can share it with you
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Lahngz_Da Alpha Dog (@LangelihleMaph1) reportedIPhone users in my circle are constantly stepping into an Apple store bc for some reason or another-their phones are not working! I own 5 Samsung phones as we speak, no issues!
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Alvin (@Alvin1492840) reportedSwap 2: The $50 Apple Store screen protector installation replaced with an $8 Amazon 3-pack. He'd walked into the Apple Store 3 times across 3 iPhones and paid for their screen protector installation. $50 each time. An employee cleaned the screen, applied the protector using an alignment tool, and pressed out the bubbles. Total time: 4 minutes. The repair tech told him the screen protector Apple installs is 9H tempered glass. The same 9H tempered glass that sells in 3-packs on Amazon for $8. The "H" rating refers to the Mohs hardness scale. 9H is the industry standard for every screen protector on the market Apple's, Zagg's, Spigen's, and the unbranded Amazon listing. Same hardness. Same thickness. Same oleophobic coating. The Amazon 3-packs include the same alignment frame Apple uses in-store. Place it on the phone. Drop the protector. Press down. The frame guarantees perfect alignment. No skill required. No Apple Store appointment required. He'd paid $150 across 3 phones for a product that costs $2.67 per unit on Amazon with the same installation tool included free. Saved: $42.
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Evan (@evan_thayer) reported@AlgoSnafu the cord on the first is definitely wrong in a few ways. I gave the details in another reply. There is a bigger issue with the table, tho. And you nailed the scrape on the panel, but there is a crazier issue there, too. And alignments - so important in the apple store.
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Bradley (@VerdeSelvans) reportedJust wanted to share an update regarding this issue. I spoke with one of Apple's Senior Advisors in Indonesia, and they explained that my replacement request couldn't be approved because Indonesia doesn't have an Apple Store—only Apple Authorized Service Provider. The Apple Authorized Service Provider denies to replace my phone. They suggested that I visit an Apple Store in Singapore or Malaysia instead, as those are the closest countries to me with official Apple Stores, and they should be able to replace my phone there. Will I fly to Singapore or Malaysia just for a replacement? Definitely not. Plane tickets aren't cheap these days. I'll treat this as a lesson learned, and hopefully it can be a lesson for you guys too—especially if you live in Indonesia or another country without an Apple Store. Do I blame Apple? No. They actually offered to replace my phone from the very beginning, but I chose not to accept it. That said, I really wish Apple would open an official Apple Store here in Indonesia.
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Suraj Satheesh (@putther27) reported@techbharat apple does not cover these issues. my relative’s iPhone 14 had green line, i took it to apple store Mumbai bkc and they told it would cost around 22k display replacement no free repair. better sell it or exchange with new one. we got 23k exchange offer with iPhone 17 via flipkart
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. (@D4YSB4lll) reported@Comptonx187 @Kurrco Log out of the Apple Store and then log back in and it should fix that
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StephanInc (@IncStephan) reported@durreadan01 I have a broken Air right now , after 4 trips to the Apple Store, it’s still not fixed correctly!
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Doughmination Gaming (@DoughminCEO) reported@Apple @AppleSupport If Apple sees this, yes, these are official Apple AirPods, brought from the online Apple Store. I have issues with them, but the Apple Support app is saying I can't get help with them?
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Kossiso Udodi Royce (@kossisoroyce) reportedAfrican AI has an economy problem. We don’t have an Apple Store in Nigeria. We don’t have that kind of purchase power. Until we create proper consumer purchasing power we will just be renting ambition from foreign capital. Data is where we are and we need to do that well to get to the next level.
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Easton Coleford | AI (@ecoleai) reportedMARCUS CHEN STACKED 30 MAC MINIS AND BUILT AN AI SERVER FARM. A SINGLE $599 MAC MINI CAN REPLACE YOUR $200/MONTH CLAUDE CODE ACCOUNT, COSTING JUST $3 IN ENERGY. Two months ago, a developer posted his Claude Code bill on Reddit: $170 in just 10 days. Someone replied: “I bought a Mac Mini M4. I haven’t paid Anthropic anything since then.” That same week, Mac Minis vanished from Apple Store shelves. The M4 chip delivers 120 GB/s of memory bandwidth and a unified memory architecture. The CPU and GPU share the same memory pool, so the model loads just once and both access the same data. In practice, a $599 Mac Mini can run AI better than many $1,500 Windows PCs equipped with dedicated GPUs. Since January 2026, Ollama has started supporting Anthropic’s Messages API format. With just one environment variable, Claude Code connects directly to your local Mac Mini. The same interface. Zero API cost. $0 per request. A developer who uses AI intensively can spend $459 a month across Claude Code Max, ChatGPT Pro, Gemini, Cursor, and Copilot. That adds up to $5,508 a year. The Mac Mini investment pays for itself in about three months. After that, the operating cost is around $3 in electricity. Uber rolled out Claude Code to 5,000 engineers and would have burned through a significant chunk of its $3.4 billion AI budget for 2026 in just four months. Whoever controls the infrastructure today could be years ahead of everyone else tomorrow.
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(Comms Open!) JakeArtOfficial (@art_jake) reportedWent to my local Apple store to get my Battery replaced because addmiteddly I wore it down by charging it nearly ALL THE TIME... Only for them to tell me "Hey uuuhhhhhm so uhhhhhm some uhhhhhm good news & some uhhhhhm bad news uhhhhhhhhhm... so the Good news is you have a practically new phone! & the bad news is we had to replace your phone & all of your data is gone"
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O1D (@onlyonedona_1) reportedWhy all of a sudden the rectangle tool I using in marking my order blocks on the chart can’t be spotted on 15mins I’ve updated my trading view app from the Apple Store and it’s still not working I’m I the only one experiencing this ?
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Culture club (@boygeorgeclub01) reported@JillCollier16 Fix it through apple store
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David Bromley (@DavidBr35205455) reported@Apple - Has anyone fixed charging port problem on I- Pad. Hard to pay 1300. + for pro and port fouls up. Then Apple Store wants to chg 30 -40 % of orig price to repair ! Until they fix this or have charging pad like phone - it’s a expensive paperweight, lost sales,@tim_cook