Apple Store Outage Map
The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Apple Store users affected:
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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Hamburg, HH | 1 |
| Dallas, TX | 1 |
| Chicago, IL | 1 |
| Sofia, Sofia-Grad | 1 |
| Wetumpka, AL | 1 |
| Mont-Royal, QC | 1 |
| Pittston, PA | 1 |
| Bishops Stortford, England | 1 |
| Miami, FL | 1 |
| North Vancouver, BC | 1 |
| Boston, MA | 1 |
| Fort Collins, CO | 1 |
| Machala, Provincia de El Oro | 1 |
| Hyattsville, MD | 1 |
| João Pessoa, PB | 1 |
| The Bronx, NY | 1 |
| Pune, MH | 1 |
| Soisy-sous-Montmorency, Île-de-France | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
-
Tyson Cremeens
(@Tyr0n313) reported
from
Sun Prairie, Wisconsin
@Curt_Magert @Apple So I would say def upgrade. The sound quality and ACN is so good. However my issues may just be me but the Apple store tech said others had done the same. At the end of the day it stinks but not near as bad when they’re good about replacements.
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Brianna Hughes
(@Brianna97490) reported
from
Rancho Cucamonga, California
All you have to do is look to see how it went down elsewhere. China is recovering, Apple is opening up, its not the end of the world. (So thankful I found bread today cause everyone is surely at the store now. Yay toast!)
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Ernesto Villalvazo
(@evilla209) reported
from
Stockton, California
Hey apple I have a question with Apple stores close and not sure when they will open my AppleCare gong to expire in August are you going to extend AppleCare because we can’t get to the store to fix my screen thanks on my kids iPhone 8 @AppleSupport
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Tim Williams
(@tim_wllms) reported
from
Hackney, England
@AppleSupport unable to stream video from iTunes on Apple TV or iPhone - error is “iTunes store is currently unavailable. Try again later”
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Betty
(@BettyOhrid) reported
from
Sydney, State of New South Wales
@Apple I had iPhone from start till now ... Very bad expiriance with 2 of the last ones .Yesterday I ask Apple store to fix my phone and they said not able to fix andhas internal problem.They said I have to throw it in the rubbish because it’s worth nothing to replace it .Samsung next!
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caitlin
(@Caitlin__98) reported
from
East Lake, Florida
Ok also earlier when it happened I was like I only have time to either go to the Apple store or seek medical help can’t do both bc I have class guess my broken laptop is more important than BREATHING
-
Kimberly Gore
(@GoreKim1967) reported
from
Joliet, Illinois
APPLE SUCKS! took chris phone to Apple store to get fixed, they kept it to fix it today. wasn’t getting calls saying fixed so go on website-they’re closed for 2 wks-hijacked chris phone-had to buy a new one. Apple could of had staff to fix phones they took. @Apple @AppleSupport
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Jason Tucker 👨🏻💻📸🎙
(@jasontucker) reported
from
Newport Beach, California
At the Apple Store the location in Brea, CA didn’t have any top cases. Only Fashion Island Newport Beach had 1 in stock for this 2017 MacBook Pro that had keyboard issues. Ends up all of SoCal didn’t have any top cases except for Fashion Island. Woah. #supplychain #coronavirus
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Trish
(@TSUNNYB) reported
from
Wood-Ridge, New Jersey
@KarynOchiuzzo My mother in law is in Bonita springs and she went to the Apple store and they were making everyone wait outside the store in a single line and the workers were sent out to them and they showed the people what to do to fix their phones. They wouldn’t touch the phone themselves.
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Cara - Gloves Off #LFG2020!
(@RaskinsThe) reported
from
Manhattan, New York
Hold it down until it starts vibrating and an X appears. Then click the X and delete it. Then go to the Apple store and re-download it. Let me know if that doesn’t work.
-
Nai
(@MuvaMeltt) reported
from
Manhattan, New York
Been In this Apple store all damn day trying to fix my air pod case 🙄
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Kristin
(@MitchPlaidShirt) reported
from
Penfield Center, New York
@Wegmans hey my Apple Pay never works at your Eastway wegmans store- called Apple support and they said it’s a problem on your end. Please let me know how this will be resolved. Thanks.
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Jason Thurlow
(@thurlow_j) reported
from
Cambridgeshire, England
So just thought I’d pop to Apple store in Cambridge got a problem with daughters phone ere sorry 😐 closing for two weeks!!
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R🔥nge Heating
(@RangeHeating) reported
from
Salford, England
@myddelton Apple store slow. I used an independent. Fixed same day
-
ҒմεᎶ
(@FuegoBravo) reported
from
Manhattan, New York
@sbrunston @jacknorth @_SJPeace_ They took the app down in the Apple store smh
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