Apple Store Outage Map
The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Apple Store users affected:
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New Delhi, NCT | 2 |
| North Vancouver, BC | 1 |
| Boston, MA | 1 |
| Fort Collins, CO | 1 |
| Machala, Provincia de El Oro | 1 |
| Hyattsville, MD | 1 |
| João Pessoa, PB | 1 |
| The Bronx, NY | 1 |
| Pune, MH | 1 |
| Soisy-sous-Montmorency, Île-de-France | 1 |
| Essen, NRW | 1 |
| Atlanta, GA | 1 |
| Bluffton, SC | 1 |
| Standish, ME | 1 |
| Los Angeles, CA | 1 |
| Blackburn, England | 1 |
| Ashburn, VA | 1 |
| South Park Township, PA | 1 |
| Illescas, Castilla-La Mancha | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Abbie Foster
(@TheAbbie1125) reported
@Apple @ATT the locations in Myrtle Beach are not covering your phones under warranty. New phone purchased 5 days ago has a hardware issue and the locations are refusing to swap/help with phone. Says once phone is out of the store they cannot help only an Apple store.
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Roie Telyas רועי טליאס روي طلياس 🟣
(@roie_co) reported
@NikeService Oh man. It drove me nuts and I thought the issue is with my watch. I literally went to Apple store to troubleshoot it as I thought it’s a watch issue. Thanks for notifying. Btw you should update your support pages articles. They are very misguiding.
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$bbylely
(@bbylely) reported
WHY AINT NO ONE TELL ME DOWN TOWN BROOKLYN @Apple STORE IS SO ******* SLOW I’ve been waiting so long for a Mac book technician like bro why book me a certain time if you’re gonna have me waiting like a goofy at the store
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Ash Coronado
(@ashjcoronado_) reported
My MacBook started making some creaking noises when opening and closing the lid, I'm thinking it might be an issue with the hinge mechanism, such a drag but I'll have to take to the Apple store before the warranty expires. Upside-down face
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Teddy J. Morgan
(@TeddyPersians) reported
@VZWSupport Thank you so much. The guy in the Verizon store in Missoula knew his stuff. He sent me to an Apple store just down the road and they were able to reset the phone.
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Andrew DeMaio
(@andrew_demaio) reported
@davereaboi @MrMegadano All of the malls in Jersey are now just basically mega women's clothing stores with an Apple store thrown in the mix. They're all terrible.
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Pete
(@height8) reported
I carefully unpack it all at the Apple store, Genius plugs it in and runs a number of diagnostics on it. You'll never guess. Well, maybe you will guess. No problems detected. They're going to diag the SSD & logic board, and possibly replace one or both if symptoms present.
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Ash Coronado
(@ashjcoronado_) reported
My MacBook started making some cracky noises when opening and closing the lid, I'm thinking it might be an issue with the hinge mechanism, such a drag but I'll have to take to the Apple store before the warranty expires. 🙃
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Dwight Silverman
(@dsilverman) reported
Ugh. Scheduled a Genius Bar appointment for my 27” iMac for a runaway fan issue. Schlepping a giant all-in-one to the Apple Store is not how I wanted to spend my weekend.
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jp
(@notafanofJack) reported
@AppleSupport so took my computer in for a problem guy at Apple store was wonderful. Patient knowledgeable did all the tests yada yada. Have to wait and see.. said I should do update. Chose to come home to do it. Fails the first time. Said it didn’t “recognize”!the OS. Really?
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Upgraded-kun
(@upgrded_btthle) reported
@BillBarclay @AppleSupport The apple store guys might not be able to help you with the specific issue, but there's a chance. The scammers promising that they can hack the account can't actually do anything. Have you tried resetting the password, or using one of the recovery methods on Apple's site?
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karma2021
(@karma20215) reported
Their games. And we will shake them down for 30 percent with our fleecing model called the Apple Store. We sit back and rip off Devs that won’t to bring you games. Kind of like how Apple has done to Epic Gmes and Microsoft. See Epic games didn’t want to pay Apple
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Scott Simpson
(@scottsimpson) reported
Apple store rep: “Welcome!” Me: “Hi my AirPods are broken” Them: “Gotcha. Hmm, it says here you haven’t watched the new season of Ted Lasso? Let’s do that right now” Me: “OK but could I maybe do that lat—“ Them: “Shhh, it’s starting”
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Pablo Postigo
(@iamposti) reported
@micho There's indeed an Apple Store down there haha
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Warlick
(@ArtOfWarlick) reported
Day 14 of not having an iPad even though I could go buy the exact same version I ordered at the @apple store down the road... @AppleSupport