Apple Store

Apple Store Outage Map

The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Apple Store users affected:

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hamburg, HH 2
Chicago, IL 2
Estelí, Departamento de Estelí 1
Jaipur, RJ 1
Menomonie, WI 1
Dundee, Scotland 1
St. Louis, MO 1
Ghāziābād, UP 1
London, England 1
Santa Cruz de la Sierra, Departamento de Santa Cruz 1
Ashburn, VA 1
Kansas City, MO 1
Dallas, TX 1
Sofia, Sofia-Grad 1
Wetumpka, AL 1
Mont-Royal, QC 1
Pittston, PA 1
Bishops Stortford, England 1
Miami, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • itsjustcyn Cyndi✨ (@itsjustcyn) reported

    Thankful for the man @ the apple store who told me that the cost of repairing my laptop is going to cost almost as much as a new one so I should just buy a new one rather than paying an arm & a leg to fix this one 🥲 #ThanksMan #URock

  • Palmar85981766 Palmar (@Palmar85981766) reported

    @Apple Apple are really a rip off company my iPad Pro is no even 2 years old and is broke down ,i went Apple Store and said that the screen was broken cost me400£ , I went second choice and was some chip maybe cost me 45£ 0r 50 ,no the screen

  • Waynthurson Waynethurson in Camp 133 (@Waynthurson) reported

    @vijamsonic @mattdance I have a newest MacBook Air and it's great but I don't do data stuff. Also, whatever one you decide on, check the refurbished section of online Apple Store. I always do this cause a few hundred off and haven't had a problem yet.

  • yvonnezlam Yvonne Lam (@yvonnezlam) reported

    @alixabeth Even so I tend to go to the apple store when I have a problem with an apple device, the same way I take my car to the dealer for service…

  • Living8Bit Living8Bit (@Living8Bit) reported

    I think I'm going to repair my MBP battery issue myself. A comment I read said they spent $200 at an Apple store and "done deal". In my area, Apple store reviews are quite poor and I'm thinking they're just going to "send it out", which means, who knows what I'll get back.

  • amolyajnik Amol Yajnik (@amolyajnik) reported

    @OmarKelly Had this issue. It was lint from my pocket blocking the charging port. Took it to an Apple Store and they figured that out in a couple of minutes.

  • hillimmortal BJHillimmortal (@hillimmortal) reported

    @RubinReport It’s store policy. I got into a “discussion” when I was at the Orlando Apple store. Then the apple security guard followed me around the store and out of the store down the mall hall. I didn’t tell and I put my mask on so that my wife could get her computer fixed.

  • nargieo 🎄💀Nargieo💀🎄 (@nargieo) reported

    @droppopitchy That wallpaper reminds me of a time when I was at the apple store and I fell down the stairs

  • Palmar85981766 Palmar (@Palmar85981766) reported

    @AppleSupport @Apple Apple are really a rip off company my iPad Pro is no even 2 years old and is broke down ,i went Apple Store and said that the screen was broken cost me400£ , I went second choice and was some chip maybe cost me 45£ 0r 50 ,no the screen

  • preciou06089340 precious israel (@preciou06089340) reported

    @roqqupay guys let us report roqqu app on playstore and Apple store roqqu are scammers you will transfer coin there it will not reflect even to withdraw please let us save people from this time bomb from roqqu I have already started reporting already we must take this app down

  • markjwt Mark Taylor (@markjwt) reported

    @misslauralou The lady on the phone said 'take it into an apple store and claim your 'consumer rights' (look it up on the Apple website). They will fix or replace any apple product less than 6 years old

  • dr_manvar Dr Tapas manvar (@dr_manvar) reported

    @AppleSupport @Apple my Face ID is suddenly not working. I did company reset of my mobile but still not working. Went to apple store they said it can’t be rapaired. My warranty just got over. Poor from apple.

  • JayKrabst Jay Krabst (@JayKrabst) reported

    @SorchaSignal @ThatSpiderByte Yes. Like the Apple Store, Facebook, or XBOX Marketplace. The problem these things exist to solve is that corporations didn't own the web.

  • jaimeejaimee jaimee finney (newberry) (@jaimeejaimee) reported

    @nomnomboris @Apple @UPS Replacement (for Ken's) now scheduled for Dec 6. No option to have it sent to the Apple store. 🙃 It seems like a pretty obvious problem with our local UPS, so this kinda seems like we're just teeing up for the third round of no-show iPhones.

  • mjwhitehead17 Mike Whitehead, CGCS (@mjwhitehead17) reported

    @Grahampoo Go to the Apple Store with the broken IPad and tell them exactly what happened. About a decade ago this happened to ours and they gave me a free replacement. Bring your daughter and tell her to look very sad. At a minimum they will repair it for less than you’d think.

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