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Apple Store

Apple Store Outage Map

The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Apple Store users affected:

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Billy-Montigny, Hauts-de-France 1
Nantes, Pays de la Loire 1
Capitólio, MG 1
Adelaide, SA 1
Ahmedabad, GJ 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • LasLasBetNaScam
    But E Go Pay Me (@LasLasBetNaScam) reported

    @palmpay_ng @palmpay_ng Did you guys have a problem with your app on Apple Store... Cos I can't find Palmpay on Apple store

  • LingqingM
    Ling Qing Meng (@LingqingM) reported

    Just got an official Apple Store Keyboard with the fingerprint reader. The thing with Macbooks is that the moment you lose AppleCare for them and the keyboard breaks, there is ZERO way to fix said keyboard. (Hidden secret of Macbook keyboard explaining why in comments) So when at home use your peripherals you extend the life of your on-laptop keyboard when you obviously have to use it when traveling.

  • adafarida
    Victor Mfon Martins (@adafarida) reported

    I’d still be using my iPhone 13 if it didn’t randomly go off in 2024. Apple Store couldn’t fix what those Nigerian phone guys fixed in 10 minutes😭 sadly, I had already bought another phone and had to give my gorgeous pink 13 away😩

  • chawlaroshan
    Roshan Chawla (@chawlaroshan) reported

    @AmazonHelp @amazonIN spent 1500 amazon pay balance towards 1500 apple store recharge. It is still stuck. Please extend support or issue refund.

  • jjpcodes
    Josh (@jjpcodes) reported

    @thekitze shoot your mac with a gun every night at 10pm. tomorrow morning go to the apple store, buy a new mac, ssh into a server, bam done. more seriously what about MDM that locks down your device enough so that you can't change the relevant settings; and the only person with access to the MDM after initial setup is someone who is not you and not bribable by you?

  • D4YSB4lll
    . (@D4YSB4lll) reported

    @Comptonx187 @Kurrco Log out of the Apple Store and then log back in and it should fix that

  • IncStephan
    StephanInc (@IncStephan) reported

    @durreadan01 I have a broken Air right now , after 4 trips to the Apple Store, it’s still not fixed correctly!

  • _swanand
    Swanand (@_swanand) reported

    @chinmay185 Apple Store payments. But now they support Indian credit cards. Problem solved.

  • joeydhansen
    Joey Hansen (@joeydhansen) reported

    Big props to me for successfully ordering a USB-C cable from the Apple Store website after 4 days of unsuccessfully attempting to do so. I kept sitting down to order the cable, got distracted and then at some point the following day remembered I didn't finish the order.

  • VerdeSelvans
    Bradley (@VerdeSelvans) reported

    Update regarding this issue: I just visited an authorized Apple Service Center. They told me that if Apple approves the replacement, it will take about 1–2 months because the replacement unit needs to be imported from Singapore. Even though I have the case number and a letter from the Apple Store Shinsaibashi, they said those documents don’t guarantee that my iPhone will be replaced. If Apple declines the replacement request, I’ll need to contact Apple Support again. I’m really hoping they’ll replace my device. In the meantime, I’ll be using my other iPhone as my main phone.

  • qiqi_caijeff
    白知白(科技与生活) (@qiqi_caijeff) reported

    @ShishirShelke1 The Apple Store in Taiwan looking like a giant MacBook from above is exactly the kind of detail-first design Apple is known for. Most companies would slap a logo on a box. Apple treats every retail touchpoint as a product design problem. This level of commitment to the brand experience is why Apple's retail stores generate more revenue per square foot than any other retailer in the world.

  • zebrinaholmes
    RedDevil (@zebrinaholmes) reported

    @HOUSEPORN___ This is how I almost fell down the stairs at the Apple Store downtown in Union Square out here in San Francisco because why are the stairs made of glass see-through tell this day I’m still super cautious of going up and down

  • Exogynous
    NeilT (@Exogynous) reported

    @jwblackwell Anyone with any sense has now switched off system updates on their mobile. This will cause significant issues with viruses. Also it could totally tank the new phone market as people realise they are buying crippled phones. Meanwhile direct sales of China phones without crippleware will be rife. Samsung, Google and Apple will be badly damaged. It might even see the advent of Harmony OS taking off where it has been restricted for so long. If having access to the Google or Apple store means the government controlling your life, a whole generation of users will abandon the status quo.

  • CLAIRVAUXVT
    ✨ 𝘾𝙡𝙖𝙞𝙧𝙑𝙏 ( #BringBackValko !! ) (@CLAIRVAUXVT) reported

    ITS 6 OR 0 WOLF FAMILY! KEEP GOING! LEAVE YOUR REVIEWS ON THE APPLE STORE! 👏 GET 👏 THAT 👏 NUMBER 👏 DOWN! THIS IS BLACKOUT DAY ❌ DON'T LOG INTO LADS ❌DON'T SPEND ANY MONEY ❌ DON'T MENTION LADS IN TAGS ❌ BOMBARD THE HASHTAG #BRINGBACKVALKO! DRINK WATER, FAM!

  • KiuiAirica
    kiwi. 📍chi | PPi (@KiuiAirica) reported

    my fav coffee shop on Broadway is down the street from the freaky Apple Store theater and I kinda wanna go in there just to cringe

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