Apple Store

Apple Store Outage Map

The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Apple Store users affected:

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mont-Royal, QC 1
Pittston, PA 1
Bishops Stortford, England 1
Miami, FL 1
North Vancouver, BC 1
Boston, MA 1
Fort Collins, CO 1
Machala, Provincia de El Oro 1
Hyattsville, MD 1
João Pessoa, PB 1
The Bronx, NY 1
Pune, MH 1
Soisy-sous-Montmorency, Île-de-France 1
Essen, NRW 1
Atlanta, GA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • BreeLundberg Bree Lundberg ✨ (@BreeLundberg) reported

    @vclovegrove What year/model is it? Because my old one kept doing that, I took it to Apple store repeatedly and spent money on repairs that didn’t work. Just to find out it was a known issue Apple should have recalled. (They eventually replaced my iMac but was super frustrating experience)

  • SmokeyMouse Smokey Mouse (@SmokeyMouse) reported

    @NotabilityApp the Mac App Store is not recognising my previous ipad purchase. Done all the re-login/resetting of Mac, but no luck. Please help represent user concerns with Apple Store (as a developer your voice is louder).

  • theRealDIAZ Diaz (@theRealDIAZ) reported

    Wish me luck, have an appointment at the Apple Store to see if they can fix my mom's phone that I bought for her birthday.

  • popularthug Rebecca Kent (@popularthug) reported

    Why is my relatively new IMAC not working?!?! Why did I spend 2 hours of my life on the phone with a technician only to be told I need to bring this heavy *** machine into the Apple store!?!! WHYEEEEEEEEEEEEEEEE?!?!

  • GSonicstar Gina Sonicstar (@GSonicstar) reported

    @Lord2017Meep Well the only way to fix it is to take it to the Apple store, but they’re famous for being terrible at fixing their ****.

  • hedlike_a_hole 🕳⚰️💨 (@hedlike_a_hole) reported

    just took my laptop to the apple store and they said 2 weeks and $700 to fix the keyboard and replace the battery FOH

  • luis_in_brief Luis Villa (@luis_in_brief) reported

    @ghaff The straw that broke my back is that when the thing breaks (which has been all too often with the Pixels) the repair options are basically terrible. Last time I looked, Google wanted me to go to San Jose. So Apple Store by 20 minute bike ride, reluctantly, it is.

  • nataliepayer Natalie Payer (@nataliepayer) reported

    @juliarburnham Try taking to the Apple store and see if it’s an easy fix they could do on-site? Or maybe a YouTube tutorial you could fix yourself? I had a keyboard issue I managed to fix for the same reason.

  • GeekAndDad Dad (@GeekAndDad) reported

    @wooliegeek At least the down-town Apple store has re-opened. I need to find out if they can do the battery swap in-store or if it’s a mandatory send-it-away-for-a-week-plus situation.

  • Vonte_Black Devonte S Washington (@Vonte_Black) reported

    Direct Deposit: $5600 Me at the Apple store: Can you bust down my Apple Watch!?🤔🥶💎

  • trellosupport Trello Support (@trellosupport) reported

    @markhepburn Hi Mark – sorry to hear you're seeing issues with the iOS app! As first steps, would you (or your partner) uninstall the Trello app, and download the latest version of the app from the Apple Store? Let us know how it goes!

  • ivv2CJvvi \V/ (@ivv2CJvvi) reported

    @tenshi_exe I’m at the fxxking Apple store... fix my jfsietisduaohz laptop

  • FOOLFORLlAM stephieᴸᴾ (@FOOLFORLlAM) reported

    @ALWAYSLOU_91 if you're from the us then there's no problem but if you're outside of the us you'll need a vpn that'll change your ip address to usa. you can download one from the apple store

  • doodledaf NOT A WEEB (@doodledaf) reported

    Phone broken can’t take calls, car brokers can’t drive to apple store, can’t call to fix car, what a situation

  • hi_im_a_a a_a (@hi_im_a_a) reported

    @iam_tech @j_ml234 I had issues with both of them many many times, last time I took a short video with a 12 Pro Max at the Apple Store, it didn’t want to AirDrop it to my iPhone, while the iPhone SE 2 sent it like nothing. Same with the pixel 5 that didn’t want to share a photo to my android.

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