Apple Store Outage Map
The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Apple Store users affected:
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Nantes, Pays de la Loire | 1 |
| Capitólio, MG | 1 |
| Adelaide, SA | 1 |
| Ahmedabad, GJ | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Culture club (@boygeorgeclub01) reported@JillCollier16 Fix it through apple store
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𝒂𝒍𝒍𝒊𝒆 ✨ (@alliebwoods) reported@brokeurtooth reminds me of the first time I experienced credit card fraud and Mastercard called me to tell me about $9,000 worth of charges at an apple store. I started crying and the Indian rep said "it's okay ma'am just get a glass of water and I will fix it. do not worry" 😭 it helped
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walltzy (@walltzyy) reported@Apple with the amount of I phone users we currently have in Nigeria we demand to have an Apple Store it’s literally disgraceful we don’t have one fix this issue this year!!!!!!!!!
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Doughmination Gaming (@DoughminCEO) reported@Apple @AppleSupport If Apple sees this, yes, these are official Apple AirPods, brought from the online Apple Store. I have issues with them, but the Apple Support app is saying I can't get help with them?
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Eve Fain, BSN MPH, EXPERT: PATIENT EDUCATION (@espacetimeNOT) reported@nikitabier @Austen JUST KNOW I UNDERSTAND server side concepts. I helped build telephone/wireless/internet side of life. Yes, I am THAT OLD.... if concepts are confusing I will put in correct order. hang in there. Apple Store very helpful to me today. X app on iPad made error
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Ettienne (@ettiennepercy) reporteddoes anyone else remember when @Apple was a good company with great products? back when apple store associates used to help you with your issues instead of upselling? back when their devices used to work properly for longer than 6-12 months? when they use to innovate technology?
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Lucas (@Lucas62949380) reportedDownload your session application on apple store or play store so we have more secret and secure chat there on any account hack you’re down for bro My Session Id 05fe0ad0eaef801c18da5485f2148265d7530ab81b176ffa87fb1995dcd3c24074
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ಅನಂತ್ ಸುಬ್ಬಣ್ಣ (@AnanthSubbanna) reported@usmantweets_ I got the same problem with my iPhone 14 plus. Rear camera is not working. Unfortunately, as per the apple store, the service program is not going to be covered for my device even though my device is manufactured in Dec 2023. @AppleSupport @Apple pls help
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Don_Devvs (@Agbovictor20) reported@WALEBNXN Download 1.1.1.1 on Apple store or play store .. turn it on whenever you want to login x and you will see everyone
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𝑩𝒍𝒖 🪷🍊wof & winter sun era 🍵 (@blue_dalilah) reported@delulucentre You don’t have an apple device, do you? With Apple Store changing country is easy, the problem is with verifying your “Chinese identity”. If I manage somehow I’ll let you know, maybe I can share it with you
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kanak soni (@kanakvsoni) reportedI first visited the Apple Store in Jaipur when the problem was intermittent. The technicians couldn't reproduce the issue, so no defect was found at that time. Now that the issue has become frequent, I revisited the store and was informed that the display needs replacement. (5/8)
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Lucas (@Lucas62949380) reportedDownload session app from your Apple Store or play store let’s chat secretly over here concerning hack deals, let’s access her account and login then you can go through everything which you need to know in there 05fe0ad0eaef801c18da5485f2148265d7530ab81b176ffa87fb1995dcd3c24074
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ella 🐈⬛ 34/47 (@rippingurjeans) reportedok so the apple store people couldn’t fix my phone that THEY broke and they said i could get it replaced for $500 so i cried and then they said they’d do it for $90
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I need more sunshine (@chicagoaudra) reportedAnyone else having issues with newer @apple phones? I have an @apple iPhone 17pro that I’ve had problems with since I bought it through @ATT around Christmas. It has not worked consistently, with any of my Bluetooth devices, and is getting worse over time. Even my watch (series 11) is almost never connected and runs out of batteries really quickly now because it is constantly trying to connect and reconnect to the phone. Spent hours at the Apple Store a while back where they made me reset my phone and I couldn’t restore from the backup at all. I did that and the problem did not resolve. It mostly finds the devices but won’t connect or won’t stay connected or even paired. All of my devices work on my husband’s phone just fine (same phone). I have not been able to use any of my devices at all in over a week now, yet my phone somehow “passes” their diagnostics, despite not working at all in practical reality. It failed one test in the Apple Store but then passed when they redid it, so of course, they went with the pass. 🙄 Because of the “passing” the diagnostics, they refuse to replace the phone and won’t do anything about it. They just tell me it has to be a software issue and “the engineering team is working on it.” For months now. None of this happened with my iPhone 15pro and it doesn’t work with other phones either. How is this acceptable? They just took my money and I am SOL when it doesn’t work? No offer of a different device, a refund etc, no attempt to solve my issue. Just sucks to be me? Anyone have ideas of what I can try next? I have spent way too much time on this, but I would like a phone of my own that works. Also, if you are thinking of the Apple iPhone 17 pro, skip it. I feel like I’ve been ripped off and I don’t feel like they should be able to just take my money and leave me with this lemon of a product. Is there a lemon law for phones? Tired of this. I’m so sorry I got rid of my 15.
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Lahngz_Da Alpha Dog (@LangelihleMaph1) reportedIPhone users in my circle are constantly stepping into an Apple store bc for some reason or another-their phones are not working! I own 5 Samsung phones as we speak, no issues!