Apple Store Outage Map
The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Apple Store users affected:
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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ashburn, VA | 3 |
| Monterrey, NLE | 2 |
| South Park Township, PA | 1 |
| Illescas, Castilla-La Mancha | 1 |
| Monroeville, PA | 1 |
| Boca Raton, FL | 1 |
| Jewar, UP | 1 |
| Cardiff, Wales | 1 |
| Atlanta, GA | 1 |
| Gainesville, FL | 1 |
| Madrid, Comunidad de Madrid | 1 |
| Mountain Home, AR | 1 |
| Flint, MI | 1 |
| Geneseo, IL | 1 |
| Zürich, ZH | 1 |
| Tacoma, WA | 1 |
| El Paso, TX | 1 |
| Morelia, MIC | 1 |
| Ballwin, MO | 1 |
| Advance, MO | 1 |
| Toronto, ON | 1 |
| Irapuato, GUA | 1 |
| Seattle, WA | 1 |
| Virginia Beach, VA | 1 |
| Metairie, LA | 1 |
| Miguel Hidalgo, CDMX | 1 |
| Chicago, IL | 1 |
| Stevensville, MT | 1 |
| Poza Rica de Hidalgo, VER | 1 |
| Ridge, NY | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Master Yauda
(@master_yauda) reported
@solar018 @deviltakoyaki Ye. I agree with that. I mean, with how much revenue they have, being ranked number 1 in playstore and apple store, and the backlash they received from the anniversary, you'd think they'd know better now. Also, their second official discord server has this meme vibe too
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annie
(@annieeejo) reported
Took my MacBook with a broken screen to the Apple store to transfer my data to a new laptop and they just deleted everything instead 🙃
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Katherine Maher
(@krmaher) reported
Really cool that I just sat for 2.5 hours at the @Apple store waiting for an appointment that was going to take 20 minutes. Then, at 2am, they told they couldn’t help my problem unless I had X, which they 100% would have been helpful when I arrived 140 minutes earlier.
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Ovr I Nguyen
(@PaintByScissors) reported
@peterboghossian @Apple Spend the extra 10 minutes and drive to the Apple store in Bridgeport Village you don’t have to worry about getting your car broken into as a bonus.
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iman 🍜
(@jedimasteriman) reported
@_nicooleee just a warning, there’s no apple store here so you’d have to go to birmingham or leicester if it’s broken as they’re the closest ones 😭😭😭
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PROPERION
(@myproperion) reported
@zipzeroapp @SophieLebutt1 I also have this issue. App is not opening, it says new update is available and when I click on it, it says it’s not available in my country (UK). The app does not seem to be available in the apple store anymore.
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BoredGooner
(@yashthakker2011) reported
@AppleSupport It wouldve been better to know this before we drove down 3 hours to the closest apple store. All we needed was 2 min to look at iMacs
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Chloe Banks
(@ChloeTellsTales) reported
@Lauren_C_North I did it at an Apple store. More pricey but got it done right. I know people who’ve successful done it themselves but I wouldn’t trust myself! And Apple probably won’t help with other issues if you’ve done something “unauthorised” with your phone?
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Ramen4Wonho 💙💌 Wonho’s Blue Wenee 💙 OTW 🌿
(@Ramen4W) reported
@wongust_d Mine wouldn’t turn on at all and just stayed on the white screen with apple logo until it ran out of charge! Couldn’t fix it ~ had to go to the apple store for them to sort! 😭😭😭
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Mike Spooner
(@ShellDozer) reported
After fighting the OS just trying to delete and move files around, I can tell you what will fix the problem in great detail. Steps must be followed in exact order. >Take ownership of the situation. >Go into Admin mode. >Drive over to the Apple Store. >Purchase MacBook
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𝒱ℯℯ 🇰🇭♎️ 𝓷𝓮𝔀 𝓪𝓬𝓬𝓸𝓾𝓷𝓽 🤭
(@miss_vee562) reported
Am I a distraction? Because the dude from apple store was staring me down.. from head to toes. Look busted after work no bra no makeup
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cavan
(@cavywavforreal) reported
so my phone broke 2 days ago and the new one has arrived. it's a considerable upgrade which is sweet, but i can't get into my apple account without using my (broken) old phone, so now i have to go all the way to a ******* apple store just so i can look at ******* memes on twitter
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krishna
(@krkrishna_) reported
@amazonIN Ordered AirPod Pro from Amazon India for Rs 18,990 and received fake AirPod Pro yesterday. Customer care refuses to help and asks me visit Apple store to sort out the issue. Apple store refuses to help as the product is fake and not bought from Apple store. 1/n
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Geordy Bouwhuis
(@Geordy77) reported
@belkin is the quality issue already resolved with the iPhone 13 (pro Max) screen protectors for the in-store service? The @Apple Store in the Netherlands was waiting for new stock. Would like to get it for my iPhone.
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Threepress
(@threepress) reported
Just fallen into an @apple abyss – mixture of Families not sharing, Apple ID being sign in specific and Apple Store not showing more than 90 days of purchases. The question that the customer team are having trouble answering – "where is the digital record of my devices"
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