Apple Store Outage Map
The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Apple Store users affected:

The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Manchester, England | 1 |
Amiens, Hauts-de-France | 1 |
Boston, MA | 1 |
Toronto, ON | 1 |
Guadalupe, NLE | 1 |
Cagliari, Sardegna | 1 |
Granada, Andalucía | 1 |
Dreieich, Hessen | 1 |
Terrell, TX | 1 |
Bhopal, MP | 1 |
Lyon, Auvergne-Rhône-Alpes | 1 |
Fort Mill, SC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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simon jenner (@TiniMaino) reported
@AppleItalia @Apple there are no Iphone 13 PRO MAX 512 gb color SIERRA available in my country ITALY , apple store milan Piazza liberty …. COULD U GUYS FIX THAT?
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Jaime Aritzmendi (@JaimeAritzmendi) reported
@Apple I bought my new MacBook Pro M1Pro 16 inch and have display issues! I cannot have a replacement and I just bought it 10 days ago… It has been a nightmare and 3 days waiting in the Apple Store. :( hope you can fix that for new users and support them in a better way!
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the Trojan war was not Helen’s fault (@iliadmaeve) reported
@Apple store is broken pls just take my $200 before i change my mind and buy Sony Vegas and Protools instead
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sleepy med student (@medstudentnaps) reported
@futureMDrach I’ve cried three times in the same Apple store. Broken laptops hit hard
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minnie 🎀 (@seulminebo) reported
@noruumori Fyi people already planning to sue/demand refund from apple store for "false advertisement" and apple store already answered positively and will grant refund when the limited skin rerun happen. That is why NE dont dare to take risk in cn server but idk abt global
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Shin Kato (@charuman) reported
All of a sudden my left AirPods Pro earbud started acting up - completely lost connection with any device… tried everything like factory reset but no avail sigh… gotta go to an Apple Store to fix it.. hope it’s worth the trip…
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CαnαOnαιɾ®🏳️🌈 (@CanaOnair) reported
@DRdunyasi hello, I'm having a problem with your mobile app and I can't log in. I’m using iphone 12 and apple store manager is not responding. I request you to review the necessary correspondence and the problem. thanks
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David A. Andelman (@DavidAndelman) reported
Every @Apple store in #Paris & its website are OUT of iMacs. Period. 1st delivery: Jan 19. Outrageous. Shareholders beware. This is not a good omen. Store manager says they're having "major supply problems." Store's packed, but no one is buying. Only floor samples are visible.
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Just Magnetik Allah (@Jayda_Future) reported
Why do customers come to phone stores and ask questions about technical issues like we know that or something. We not trained on tech that's why there is an apple store Common sense really ain't that common
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Dummy.eth 🍌 (@itsdummysays) reported
So Apple really bring down the Ape Vs Mutant from Apple store?
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Meri 💉💉“Exiled for Good of the Realm” Williams (@Geek_Manager) reported
@jkriggins The PRAM reset dance someone else recommended is a really good shout too tho — I got an extra couple of years out of mine after doing that so 🤞🏼 it might work for you. Apple Store does do proper appointments now specific to the device & problem, in case that helps (least in UK)
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Jaime Aritzmendi (@JaimeAritzmendi) reported
@AppleSupport I bought my new MacBook Pro M1Pro 16 inch and have display issues! I cannot have a replacement and I just bought it 10 days ago… It has been a nightmare and 3 days waiting in the Apple Store. :( hope you can fix that for new users and support them in a better way!
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minnie 🎀 (@seulminebo) reported
@mochis_s Majority of people from east asia seems to be disagree with rerun and already planning to sue/demand refund via apple store and apple store already accepted the complaint + promise them to get refunded once the s skin gets rerun. That's why NE decide no rerun on cn server.
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Lyca Mobile UK (@LycamobileUK) reported
@UzomaHenry11 We suggest Uninstalling and install the application from play store or Apple store. Please be informed that, currently we don’t have any issue with our website, and you can purchase bundle for your mobile number online on our website by using your credit card or debit card.
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matt barash (@mjbarash) reported from Manhattan, New York
My wife just dropped her iphone 15 floors down the trash chute. True love is tested when you would prefer to battle the holiday masses at the 5th Ave Apple Store than subject your spouse to holding a phone that smells like fish against her ear all day.