Apple Store

Apple Store Outage Map

The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Apple Store users affected:

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ashburn, VA 3
Monterrey, NLE 2
Blackburn, England 1
South Park Township, PA 1
Illescas, Castilla-La Mancha 1
Monroeville, PA 1
Boca Raton, FL 1
Jewar, UP 1
Cardiff, Wales 1
Atlanta, GA 1
Gainesville, FL 1
Madrid, Comunidad de Madrid 1
Mountain Home, AR 1
Flint, MI 1
Geneseo, IL 1
Zürich, ZH 1
Tacoma, WA 1
El Paso, TX 1
Morelia, MIC 1
Ballwin, MO 1
Advance, MO 1
Toronto, ON 1
Irapuato, GUA 1
Seattle, WA 1
Virginia Beach, VA 1
Metairie, LA 1
Miguel Hidalgo, CDMX 1
Chicago, IL 1
Stevensville, MT 1
Poza Rica de Hidalgo, VER 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • tenuzen Ten~ 🤙🏽🖤 (@tenuzen) reported

    @prttylilthingxO yeah they emailed me back this morning 😞 they gotta fix the communication between apple store and website purchases

  • SonyLIV SonyLIV (@SonyLIV) reported

    @DEVESH2009 Hello! Thanks for the response. In this case, please contact Apple store. They will validate this issue for you.

  • OkSoMik Jegging Jamal (@OkSoMik) reported

    This lady in the Apple Store saying they gotta send my whole *** computer away for 5-7 business days to fix one arrow key. The way I’m finna glue this ***** back on…

  • SD6Aslone Joël Lepori (@SD6Aslone) reported

    @AppleSupport hello after the update to IOS 16 I have a bug to all my devices on the Apple store. It tells me that there are new multimedia conditions to accept and when I accept them, error message. So the store is unusable... do you have this bug?

  • _KevB Supreme Being (@_KevB) reported

    @reallyrai If you know exactly what you want down to the spec and don’t need any customizations or extra memory etc. then get it from Best Buy if it’s cheaper. If you are unsure about anything go to the Apple Store. And they might offer a price match anyway.

  • signor91 Eid Obaid l عيد عبيد (@signor91) reported

    I went to Apple Store to fix my phone and their employee low key shamed me in buying a used phone off eBay. They realize not everyone is rich and can afford buying a 1000 dollars phone right?

  • cun__ty CUN__TY (@cun__ty) reported

    @nighttimemtime i have no clue if it's client side like phones being slow or if they stagger it for some people so their servers don't go down like the apple store did on preorder day yesterday

  • spookychan Chandra Free (@spookychan) reported

    Upset cause I talked to a person at the Apple store yesterday saying they probably won’t fix it on site, but send it away. OMG THIS IS MY WORK MACHINE I HAVE WORK TO DO AHHHHH

  • RTwoCTwo Robert Cole II (@RTwoCTwo) reported

    @Slysssa I don't remember either of ours having any issues with these (well, the version that existed in the early 2000s - your's looks like something from an Apple store).

  • Donaldsfocl Donald Bradley (@Donaldsfocl) reported

    @MajinBuOfficial I’m waiting until September 16th Thanks to the Apple Store glitch which kept kicking me off the system, during Preorder.

  • Bctraveler2 Bctraveler (@Bctraveler2) reported

    .@AppleSupport trying to agree to new apple store terms and conditions in iphoneos16 and ipados15.7 and cannot agree. Comes back “there was an error, try again later”. Not to mention the lack of iPad os16 #justsaying #customerexperience

  • somestuffisaid Honey, I Shrunk Nathan Hartman (@somestuffisaid) reported

    Students taking a test on their laptops. Student to me: "Do you have an apple charger?" Me: "Do I look like an Apple store?" Yeah, I gotta calm down. Monday ya'll.

  • JayKezie Lord Justice, Dissenting (@JayKezie) reported

    @Ujumenax @NosaAguebor I’ve not heard because those countries don’t have the fx illiquidity issue that we have. Also, if I want to buy an iPhone directly from the Apple store abroad, and have the phone shipped to Nigeria, I have to pay in fx. Unless their BAAs stipulates o/wise, ain’t no law against it

  • HurryPuttar Major Mike Tango (@HurryPuttar) reported

    So it appears like Apple store policy is broken #iOS16

  • prttylilthingxO αℓωყƶ εɳ ρσเɳȶε👌🏾🩰 (@prttylilthingxO) reported

    @tenuzen yeaa issa twitch glitch. try canceling yur subscription thru the apple store then resubbing. or you can try unlinking & relinking yur card

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