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Apple Store Outage Map

The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Apple Store users affected:

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Quito, Pichincha 1
Guayaquil, Guayas 1
New York City, NY 1
Malibu, CA 1
Houston, TX 1
Lille, Hauts-de-France 1
Estelí, Estelí 1
Hamburg, HH 2
Jaipur, RJ 1
Menomonie, WI 1
Dundee, Scotland 1
St. Louis, MO 1
Chicago, IL 2
Ghāziābād, UP 1
London, England 1
Santa Cruz de la Sierra, Santa Cruz 1
Ashburn, VA 1
Kansas City, MO 1
Dallas, TX 1
Sofia, Sofia-Capital 1
Wetumpka, AL 1
Mont-Royal, QC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • Kiwipuppo
    🥝Kiwi 🐾 (@Kiwipuppo) reported

    @Techn0Fox Android for me. Imo apple software is extremely watered down, and I don't want my phone telling me I can't download or change something. I don't wanna drive an hour to the closest apple store to get my wallet cleaned for basic hiccups. Poor business practices.

  • aakashgupta
    Aakash Gupta (@aakashgupta) reported

    Live Photos exist because they check three boxes that have nothing to do with the user. They eat storage, which drives iCloud upgrades. They're visually impressive in Apple Store demos. And they create a switching cost: years of Live Photos that won't transfer cleanly to Android. Every iPhone user has accidentally sent a Live Photo that plays their voice saying something embarrassing in the background. Apple knows this. The feature has been on by default for 10 years. The fix would take one engineer one afternoon. Make it opt-in. But opt-in Live Photos would reduce iCloud storage consumption by an estimated 15-25% per user (each Live Photo is 2x the size of a regular photo because it saves a 1.5-second video clip alongside the image). Apple charges $2.99/mo for 200GB and $9.99/mo for 2TB. There are over 1 billion active iPhones. Even if only 10% of iCloud subscribers are pushed over their free tier partly because of Live Photos, that's tens of millions of monthly subscriptions that exist because a toggle is set to "on" by default. The setting is buried in Camera settings, not surfaced during setup. You will never see Apple put "Would you like Live Photos on or off?" in the onboarding flow. The confusion is the product.

  • livingforJesusf
    Imisi Frank (@livingforJesusf) reported

    @UBAGroup hello, good afternoon. Please, I'm writing this message to notify the UBA group and to know why my UBA Master card is not working with my apple store.. Since last month up till now, It's keep showing decline. Please I need a solution.. Thank you

  • Door4funK
    Door4fun Kevo (@Door4funK) reported

    Apple Genius bar representative detected that after 16.3.1 update iPhone battery shows error and drastic charging when device was not even charging. Device updated on 03.07.2023, Battery issue observed on the last two days and not before the iOS update. @park meadows Apple Store

  • htoomax
    Htoomyat Zeyar (@htoomax) reported

    Yet, three days ago, I took it out of the case and found this weird "pink" discoloration. I contacted Apple Support immediately. They sent me to Best Buy since it was closer, but the tech there told me only the Apple Store could handle a finish issue like this.

  • DStvNg
    DStv Nigeria (@DStvNg) reported

    @Lovelybetty2810 With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057

  • hardikdg
    HardikDG (@hardikdg) reported

    @minchoi it's like this for years. tools or company changes issue remain the same. If you put your app on Apple store, they can remove it anytime no matter how popular it is. Before around 10 years, faced the issue in the Stripe as well for one of the customer. Stripe blocked the account in the name of violating the terms and the whole business is broken till alternative is implementation. Some cloud providers also block or ban your account where you entire business is running.

  • nkaynnaji
    N K E C H I N Y E R E! (@nkaynnaji) reported

    What Apple Store didn’t know is that, I’m not the problem but @ZenithBank This bank is so useless that you can’t even reach them through their customer care line or their social media handles to complain. They have systematically turnoff every means of communication It’s crazy!

  • StrikeAnother1
    Smoke Showing (@StrikeAnother1) reported

    I’ve been dealing with an iPhone issue on my daughter’s phone for months, including multiple attempts through their customer service and multiple visits to the @Apple store. I’ve just been sent on circles over and over and over. I’m currently sitting here in the Apple Store (for the third time) in as many months and have basically been abandoned while they help someone else. Their customer service has been horrendous and I am so frustrated!

  • marzrocks
    Marz (@marzrocks) reported

    @paisoaps I wanted the dvds, but I bought it from the Apple Store. My uncles have them on dvd. I grew up watching it. I didn’t watch the movie either until recently. It’s in terrible quality, but I found a decent quality somewhere. If you want the link I’ll DM it to you

  • ktholdss
    katie, paper bag princess (@ktholdss) reported

    @hornyclerval i had that problem i had to go to the apple store where they had to wipe my phone because the “other” space is all software stuff that builds up over time

  • dennis_murphy
    Dennis Murphy (@dennis_murphy) reported

    @vladgeorgescu It absolutely can - and does - still happen. Had a problem while traveling with my son’s AirPod Pros. One of them gave us nothing but static. Made a same day appointment at the Apple Store. Wait was unusually long - almost 25 minutes. Manager came over and asked what we were waiting for .. I explained it to him, he (literally) went over to a shelf, handed me a new pair of AirPod Pros, said “Sorry we kept you waiting - let me just record the serial # off the new box so I can go in the back and add AppleCare. You have a fantastic day.” And that was that. Walked out with a completely new set of AirPod Pros, no cost, and with an AppleCare extension to boot. Had a good friend a few (short) years ago bring in an iMac for a drive replacement …. they called him the next day, someone accidentally dropped it off the desk. So they told him to come on in to the store and pick out any iMac model he wanted. Gratis. Customer service still lives at Apple.

  • entropybox
    DJ 🦄 🌈 🌈 🇺🇸 🇺🇸 (@entropybox) reported

    @looksmhee Techie head here. I've set up over 50 iPhone + iPads. iPhones have great security. There are no security issues whatsoever if you use the clean Erase + Reset the iPhone before using. You can even bring it into the Apple Store and they can inspect it and do it for you. Also, I have never heard of any hardware spy trackers installed on an iPhone. In researching, none has come up. So you guys don't have to worry. Also, I've seen many fans have gifted artists with iPhone and iPads. There has been no news reports of security issues from the phone and tech gifts. If there were any issues, it would be reported by now. The fan seem very sweet and thoughtful. Grateful to her for being a generous fan for Lena and Miu.

  • DatDamnJenay
    HoodStoryteller✨ (@DatDamnJenay) reported

    @reddwiththefade its not on the apple store anymore it got taken down but it still works fa us who got it downloaded

  • willmaddrey
    Will Maddrey (@willmaddrey) reported

    @SeeksMaria I mean when one of the bigger eyesores on that block (the apple store) literally is a corporation that tore down a local music venue to build it there. Uptown has live music and more coming, and if Mike's against that it's stupid, but I don't think he's the problem here lmao

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