Apple Store Outage Map
The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Apple Store users affected:
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Nantes, Pays de la Loire | 1 |
| Capitólio, MG | 1 |
| Adelaide, SA | 1 |
| Ahmedabad, GJ | 2 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Bradley (@VerdeSelvans) reportedUpdate regarding this issue: I just visited an authorized Apple Service Center. They told me that if Apple approves the replacement, it will take about 1–2 months because the replacement unit needs to be imported from Singapore. Even though I have the case number and a letter from the Apple Store Shinsaibashi, they said those documents don’t guarantee that my iPhone will be replaced. If Apple declines the replacement request, I’ll need to contact Apple Support again. I’m really hoping they’ll replace my device. In the meantime, I’ll be using my other iPhone as my main phone.
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Suraj Satheesh (@putther27) reported@techbharat apple does not cover these issues. my relative’s iPhone 14 had green line, i took it to apple store Mumbai bkc and they told it would cost around 22k display replacement no free repair. better sell it or exchange with new one. we got 23k exchange offer with iPhone 17 via flipkart
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🫧Knicole (@Knicoleleo) reportedMy battery is dying quick, camera issues & now starting to overheat. I despise having to go into the Apple Store 😒
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Orian Holliday (@AvailableLite9) reported@MAGA_X_Times @udreams30 Yep. THAT’S the scam I expected from these ‘gift cards’. No accountability. No recourse. Just a chorus of “not our responsibility” and the theft of your cash. The scam is that thieves take many cards from the store’s rack to their ‘shop’… and carefully open them to steal the alphanumeric code inside. Then, they carefully put the ‘package’ back together, replace them on the store’s display rack and, wait for someone to load money on the card. Then they immediately load that balance into THEIR ‘account’ using the stolen code. Started with Apple Store cards then spread to all of them. There is NO SECURITY on these things. Whoever uses the code first… gets the cash. Merchants couldn’t care less. They get the money no matter what. So, there is ZERO motivation for them to fix the problem as addressing it would necessarily require them to ADMIT there IS a problem. So… the whole gift card thing is a scam from every angle. Unless you can purchase the card DIRECTLY at the actual merchant and verify the balance before leaving the store, your ‘gift’ will likely disappear before the recipient can use it. Even with these precautions, the cards cannot be left where just anyone can access them. They should be dispensed by a managerial type. It’s the only way.
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Patrick Carter (@PatrickRCarter) reported1/ Parents, we don’t have to choose between protecting our kids and protecting our privacy. Unrestricted smartphones should be treated like alcohol: 21 and older only. Nothing changes for adults. 2/ Here’s the part no one talks about: I cannot protect my child from what’s on their classmate’s phone. One unrestricted device and the whole group has access to the full adult internet. That’s the real problem we need to solve.3/ Privacy is the line between a person and a possession. A slave was property because someone else claimed the right to watch, record, control, permit, and deny his life. A free person requires privacy.4/ Some people say “if a liquor store can check an ID, so can the Apple Store.” That sounds simple… but it’s not the same thing. A liquor store checks you once, in person, for one item. Turning every app, website, and device into a permanent ID checkpoint creates a surveillance system for adults. That’s not protection — that’s control.5/ We all agree kids shouldn’t have unrestricted access to pornography, gambling, addictive feeds, and strangers. The easy fix is right in front of us: Stop handing children unrestricted adult-grade devices by default.6/ Make youth-safe electronics the standard for anyone under 21 — unless a parent is directly supervising. If a company wants its phone, app, or operating system in a child’s life, it should prove it belongs there. Adults keep buying and using whatever they want. No digital ID. No face scans. No adult internet passport.7/ This protects kids at the device level before they ever reach the adult internet. It keeps adults completely free. Privacy for grown-ups. Safety for kids. We can have both.8/ Parents — does this make sense? Drop a 🔥 if you agree we should protect children without forcing every adult to surrender their privacy. What’s the one thing that worries you most about kids and phones right now?
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CHUDDYBEST (@ChuchuBr9976724) reportedShe can recover her phone or damage it, if is iPhone or visit apple store in Lagos to track down the thief. You can stole iPhone and get away with it. That dude be like em new for thiefing
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𝓑𝓚 🇮🇳 (@incognitobk) reported@AppleSupport got a shocker of my life with Mac Book Air going blank. After visiting Apple Store Noida and initial inspection the laptop was found in good condition and looked like there was a problem with the logic board. Under Apple care mail was sent that zero cost is leviabl
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Big G (@Fergy_MUFC) reportedReally don’t know what’s up with these workers at Apple Store in bay plaza. It’s like everybody have attitude. Yall think I want to be here!! As 3 times in 4 months having problems with my AirPods
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Watthewat (@Haptraz) reported@Somniss Quality Indie games are the future. It's just super easy to make a prototype. Steam has to find a solution to this problem. Their market will turn into google play apple store at some point.
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Jack (@jackcoder0) reportedIf this saved you $70 or helped you realize the Pro 2 is worth $70 more one ask: Repost the first post so the next person standing in the Apple Store staring at two boxes has the breakdown before they buy. Follow [ @jackcoder0 ] I break down the hidden comparisons, features, and pricing games that companies bank on you not questioning.
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David Bromley (@DavidBr35205455) reported@Apple - Has anyone fixed charging port problem on I- Pad. Hard to pay 1300. + for pro and port fouls up. Then Apple Store wants to chg 30 -40 % of orig price to repair ! Until they fix this or have charging pad like phone - it’s a expensive paperweight, lost sales,@tim_cook
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Kool-Aid McZynstry (@KAZynstry) reportedKAMs Thursday and it’s not even 2 pm: 5 hours working in the same air quality Chinese kids make Nike shoes in AT&T store to fix phone: $425 for new phone Apple Store: 90 minute wait to be told $400 repair Currently eating chick fil a to suppress my crashout
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Daily Ryan Leonard (@dailylenoo) reported@happycitizem you not down with apple store monkey leno?
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100and1 Gadgets Orchid (@mollfixdiapers) reported@69LifeCode @EmzyGadgets People that bought from Apple Store in USA face the same issue , The tweet said might and some.
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𝑩𝒍𝒖 🪷🍊wof & winter sun era 🍵 (@blue_dalilah) reported@delulucentre You don’t have an apple device, do you? With Apple Store changing country is easy, the problem is with verifying your “Chinese identity”. If I manage somehow I’ll let you know, maybe I can share it with you
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