Apple Store Outage Map
The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Apple Store users affected:
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ahmedabad, GJ | 2 |
| Montréal, QC | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Greg - Israelite in Exile (surviving the Galut) (@anexiledjew) reportedI bought a set of AirPods Pro from Laptops Direct about a year ago. I have a problem with the left AirPod charging, and I went to an Apple Store to have them look at it today. Astonishingly, the serial number is tied to a date of purchase from 2024 in a Walmart in the United States. Avoid this retailer.
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Pooja (@poojaofficial5) reportedMy friend's iPhone 13 suddenly started malfunctioning At first, she thought the battery was simply draining too fast. But after a few days, it became clear that the problem was much more serious. The battery had started swelling, and the phone's body was beginning to bulge from the inside. The biggest surprise ? "The phone was completely out of warranty." No AppleCare. No extended coverage. Both of us assumed that replacing the battery would cost thousands of rupees. But what happened at the Apple Store in DLF Mall, Noida completely surprised us. The staff inspected the device and explained that a swollen battery is considered a safety hazard. A little later, they informed us that the battery would be replaced FREE of charge. We thought it might be some special discount or adjustment, but when the bill arrived, it showed "₹0.00" At a time when many companies shift the entire cost to customers once the warranty expires, receiving a free battery replacement for an out of warranty phone was genuinely unexpected. This experience taught us an important lesson If your phone's battery is swelling, the screen is lifting, or the body of the phone is starting to separate, don't ignore it. It's not just a device issue it can also be a serious safety risk. Sometimes, a company's true reputation isn't built through advertisements, but through the way it helps customers when they face unexpected problems. Have you ever received a service that exceeded your expectations ? Share your experience in the comments.
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帕特里克 (@bobbobbobe8ao) reported@IM_Pritchard @InternetH0F Allowing you to fix your battery instead of being forced into buying a new one is a good thing actually because a lot of manufacturers like apple will brick your phone if you attempt to fix it outside of a Apple Store
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jammington bear (@_Jamesy_T_) reportedMaybe this wouldn’t be such a problem if your Tardis didn’t look like a damn Apple Store
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James Harvey (@AgileHarvey) reportedCan’t just walk into the Apple Store and outright buy a new phone without having to make and appointment and sit down with someone. Utterly ridiculous.
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Vamps (@VampsandSamasu) reportedOh good the other way worked and the article is up for anyone else who is having trouble with posting if this gets posted the issue is probably you have a update check with your Google/apple store and if you do update but then run incognito and load web
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Martins | Film Director (@Dir_Martinsz) reportedI feel like buying directly from the Apple Store gives you a better chance of getting a top-quality device. All my iPhones have been carted straight from the Apple Store, and my iPhone 15 and 17 are still at 100% battery health. Even my iPhone 11, which I’ve been using since 2019, is only down to 86% battery health.
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NMW (@NoisyMountainw1) reportedIt’s been over a week since my MacBook Pro laptop kicked the bucket. I took it to the Apple Store last Saturday to see what the issue was. When the technician dissembled the MacBook to see what the problem was, he saw dust inside.
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KitsuneYuki ❄️🔥🦊 (@GinKitsune4) reported@MtSilvr @KirscheVerstahl I love the apple store. One day, you walk in and say you want an orange. You like oranges better. The store owner says, "everyone must want oranges," and starts selling oranges. Now, no one shows up to the apple store, and it goes out of business. This is the problem.
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Robert Scoble (@Scobleizer) reportedWelcome to Apple. Where everything is carefully scripted. That said, lots of Apple employees have told me the same. Building for Apple's scale is much more difficult than being a startup and launching something on a weekend that isn't secure, is nerdy to use. Go to an Apple store and watch some of the classes people are taking. Many are still figuring out how to use their camera on their iPhone. Getting an agentic system into the OS will take a lot more thought than what OpenClaw or Hermes has put in yet, which are systems designed for early adopters/developers who know what they are doing. It makes Apple seem slow and not innovative. I saw the same inside Microsoft when I worked there. Hard to do innovative things when you have a billion users who are on a spectrum of grandmas to nerds. Then there is protection of their existing business models. I have a phone that has a completely agentic operating system on it, which takes away a lot of the business model of app stores and apps. Apple will take years to do such a thing, is my prediction. If you want such a thing (I do) then you gotta look elsewhere unfortunately. (It runs on Android since that OS lets developers do crazy things like that).
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Kyeyune Richard (@krk24richards) reported@DrBellahh You and your people you buy used iPhones, me I buy new and from Apple Store. So handle your problems
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Barry Merritt☦ (@barrymerritt) reported@MoshiMoshiMoan Ethan Ralph probably has less than $9000 US left. He probably sold the stolen MacBook to pay for *******. It should interesting when @scarletthampt0n decides to lock the stolen MacBook down preventing anyone from using it with MacOS. It would require a US Apple Store to unbrick it. With his temporary residency visa expiring, he may be back in the US soon.
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kiwi. 📍chi | PPi (@KiuiAirica) reportedmy fav coffee shop on Broadway is down the street from the freaky Apple Store theater and I kinda wanna go in there just to cringe
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Mia🏹 (@faelriel) reported@mirr0rballerr_ @allieIaurentis I had the same issue but I change my region on the Apple Store and then it became available (get someone address who lives abroad)
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ᵔ.ᵔ (@czzzen) reportedi had to come to the apple store to fix (hopefully) my ipad
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