Apple Store

Apple Store Outage Map

The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Apple Store users affected:

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ashburn, VA 2
Monterrey, NLE 2
Monroeville, PA 1
Boca Raton, FL 1
Jewar, UP 1
Cardiff, Wales 1
Atlanta, GA 1
Gainesville, FL 1
Madrid, Comunidad de Madrid 1
Mountain Home, AR 1
Flint, MI 1
Geneseo, IL 1
Zürich, ZH 1
Tacoma, WA 1
El Paso, TX 1
Morelia, MIC 1
Ballwin, MO 1
Advance, MO 1
Toronto, ON 1
Irapuato, GUA 1
Seattle, WA 1
Virginia Beach, VA 1
Metairie, LA 1
Miguel Hidalgo, CDMX 1
Chicago, IL 1
Stevensville, MT 1
Poza Rica de Hidalgo, VER 1
Ridge, NY 1
East Los Angeles, CA 1
Macomb, MI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • SonyLIVHelps SonyLIVHelps (@SonyLIVHelps) reported

    @alokeranjan Hello! We understand your concern. Please contact Apple store in this case. They will validate this issue for you.

  • ty_rell_ Tyrell (@ty_rell_) reported from Dún Laoghaire-Rathdown, Leinster

    @LukeMiani I just left the Apple Store myself from Ireland and they told me it’s a software problem. Apple is aware of it and are working on an update to fix the issue. They said if it keeps bugging I should bring it back they will give me a refund or a new one.

  • Krawgles Krawgles (@Krawgles) reported

    @zcikart If there’s an issue with the port you can bring it to an Apple Store and they can fix it for free. Usually it’s just dust or lint build up in the port itself.

  • pussynits 🚬got (@pussynits) reported

    @atsukisaki no because I had just been to the apple store to get it replaced because I had broken it the week before and everything hadn't been restored😭

  • waxercat waxercat (@waxercat) reported

    My S21 Ultra died on Tues. Started with NFC not working for tap'n'pay, then was randomly rebooting, then not turning on, then turning on & stuck on boot screen for hours. FFS. Was so mad I went into Sydney Apple store to buy 14 Pro, & told they won't have them for 6 weeks?

  • GingerMidwest amanda mcneil (@GingerMidwest) reported

    i realize this is a really privileged problem but I REALLY HATE THE APPLE STORE

  • SheRidesABike Kimberly K i n c h e n (@SheRidesABike) reported

    I was glad to see there’s bike racks right at the Apple store. But ugh, rolling through the parking lot….at least there’s tons of stop signs and enough traffic to keep drivers from getting shirty about going slow.#WeekWithoutDriving

  • KeeneGal Melissa Nolan (@KeeneGal) reported

    @mikedorr77 Thx for the advice. I’m going from XR to 14 so it’s been about 4yrs. Dude @ Apple Store said the cameras on the new phones are quite prone to cracking bc they protrude out pretty far and that in and of itself makes AppleCare worth it bc those would be v pricey to fix otherwise

  • filintodelgado Filinto Delgado (@filintodelgado) reported

    @LibreOffice @Unuhinuii Those are the problems of monopoly, Apple got the apple store, Google have the play store, Microsoft if trying its own all to get absurd amount of money from companies. That's a real problem.

  • NikolayD__ Nikolay Dymchenko (@NikolayD__) reported

    @BenGeskin It is popular thing for many iPhone’s, not only for 13 series, my friend had this problem with iPhone X 2 times and 2 times he had a new phone from guarantee for free, and it was in Ukraine, country without Apple Store’s

  • FreddyValla12 Freddy Valladares (@FreddyValla12) reported

    Apple Store Page Not Found Error

  • roxanneHONEY_ Vintage Key ☥ (@roxanneHONEY_) reported

    remember when I said that my phone dropped in the ocean ….. yeah safe to say I’ll be at the Apple Store soon as I touch down. I am literally phoneless rn

  • BriarPatchKid69 Mason Dillinger (@BriarPatchKid69) reported

    @RexChapman That’s like making a claim that slavery was worse than the holocaust. Both terrible and why ask people to compare the two tragic crimes/events? You sound like a guy that would rob an Apple store to pay for your dope habit. Nobody takes you seriously.

  • baigul_ b :) (@baigul_) reported

    did i ever talk about seeing the apple store get robbed that was fun i was with my dad and his fiance and we were just walking down the street when suddenly 3 guys run right past us and into a truck that was waiting for them. my dads fiance ran after them and tried to..

  • kotnalabhi Abhinav Kotnala (@kotnalabhi) reported

    @AppleSupport Incompetent & disgusting support experience at Apple Store Southampton, England. In spite of fixing a software issue, genius bar tech concluded it H/W issue & recommended a £350 replacement of the trackpad, alleging my friend that he water damaged the device.

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