Apple Store Outage Map
The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Apple Store users affected:
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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ashburn, VA | 3 |
| Monterrey, NLE | 2 |
| South Park Township, PA | 1 |
| Illescas, Castilla-La Mancha | 1 |
| Monroeville, PA | 1 |
| Boca Raton, FL | 1 |
| Jewar, UP | 1 |
| Cardiff, Wales | 1 |
| Atlanta, GA | 1 |
| Gainesville, FL | 1 |
| Madrid, Comunidad de Madrid | 1 |
| Mountain Home, AR | 1 |
| Flint, MI | 1 |
| Geneseo, IL | 1 |
| Zürich, ZH | 1 |
| Tacoma, WA | 1 |
| El Paso, TX | 1 |
| Morelia, MIC | 1 |
| Ballwin, MO | 1 |
| Advance, MO | 1 |
| Toronto, ON | 1 |
| Irapuato, GUA | 1 |
| Seattle, WA | 1 |
| Virginia Beach, VA | 1 |
| Metairie, LA | 1 |
| Miguel Hidalgo, CDMX | 1 |
| Chicago, IL | 1 |
| Stevensville, MT | 1 |
| Poza Rica de Hidalgo, VER | 1 |
| Ridge, NY | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Hadlee Simons
(@HadleeSimons) reported
What's the Android equivalent of Apple-focused websites writing about the Apple store being down on the day of a launch
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Apple Today
(@appltoday) reported
Apple store is down in favor of the #AppleEvent, anything else you need?
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Catherine jensen🐀
(@csjensen68) reported
@derekchaimedia Not working for me either. Asked for help at the apple store. They said (paraphrased) “the app is new and dodgy af. Lots of people are having this problem. It’s not you, it’s their dodgy app. Hope they fix it.”
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Noisy Knuckles
(@NoisyKnuckles) reported
@NotThatSuperman i actually unironically ******* hate that account "i fell down the apple store stairs and broke every bone in my body😭now give me attention" and plus in the slo mo video it looks like their foot was TOUCHING the step just fine and they moved their phone like they fell
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Joe
(@J_schaip) reported
@Apple is a bunch of crooks. Accepted my trade-in for my phone at the Lincoln Park Apple store and then just now charged me back for it by error. Since the two online and in-store “systems” don’t talk to each other, I have to go back to the Apple store to correct their error.
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AAPL Tree 🎃
(@AAPLTree) reported
If I were Apple, I’d do the iDrive thing and double down on Touch Bar. Boost the resolution, add a Taptic Engine for the lolz. But I’ve never had the “pleasure” (?) of actually using a Touch Bar MacBook day to day. Only during Apple Store test drives.
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✨Dilenia✨
(@tqolss) reported
The Apple store replace my old iPad Air 3, I got a new iPad to replace the one that was broken.
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Sara Alfageeh
(@SaraAlfageeh) reported
Trying to get an estimate on a fix at the Apple store, and they told me it could take between “5 minutes or 3-5 business days” which is also the only two modes for my attention span
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Andrea R Bennett
(@AndreaMB03) reported
@Apple My daughter has had 2 iphones, 7 & XR. She had problems with the 7 for 2 years, Apple gave her a new one and it was not much better. We turned it in over a year ago for XR & she is having similar issues as the 7. We have been to Apple store twice. Problem UNRESOLVED.
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Peter Kruit
(@pgbkruit) reported
APPLE STORE DOWN!
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Dots 💿
(@iD0ts) reported
This is it, apple store is now down online!
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#nah
(@yungtallynt) reported
yea i will never bring my ipad to kill time again at the apple store while i fix my phone
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Timothy White
(@tjwhite18) reported
@Apple_Customers this is the Lemony Snicket BS Tweet on Apple that beats all: went to Apple Store because my iPhone is frozen - it is a storage issue. It's a long story and I won't get into the details of why I don't have oodles of storage unless you ask. At Apple, No Appt. 1/
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geegamiing
(@geegamiing) reported
The Apple Store App is down already #AppleEvent
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Jed Leonard
(@jedmandu) reported
@author_nadine I service and maintain a fleet of >100 MacBooks at work, so I know that every new OS comes with a fun new set of cataclysmic issues. DM me if you'd like, or if the Apple Store isn't able to fix your machine today - I might be able to help.
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