Apple Store Outage Map
The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Apple Store users affected:
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ashburn, VA | 2 |
| Monterrey, NLE | 2 |
| Monroeville, PA | 1 |
| Boca Raton, FL | 1 |
| Jewar, UP | 1 |
| Cardiff, Wales | 1 |
| Atlanta, GA | 1 |
| Gainesville, FL | 1 |
| Madrid, Comunidad de Madrid | 1 |
| Mountain Home, AR | 1 |
| Flint, MI | 1 |
| Geneseo, IL | 1 |
| Zürich, ZH | 1 |
| Tacoma, WA | 1 |
| El Paso, TX | 1 |
| Morelia, MIC | 1 |
| Ballwin, MO | 1 |
| Advance, MO | 1 |
| Toronto, ON | 1 |
| Irapuato, GUA | 1 |
| Seattle, WA | 1 |
| Virginia Beach, VA | 1 |
| Metairie, LA | 1 |
| Miguel Hidalgo, CDMX | 1 |
| Chicago, IL | 1 |
| Stevensville, MT | 1 |
| Poza Rica de Hidalgo, VER | 1 |
| Ridge, NY | 1 |
| East Los Angeles, CA | 1 |
| Macomb, MI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Thomas Gordon
(@Thomasgordon01) reported
@DavidLynn93 @michaelshermer Same here in UK. Input socket on ipad damaged 4 months after purchase despite only using lightning cable provided. Couldn't charge. Went to Apple store. Not covered by warranty. Would fix for £370. Local guy did it for £80. Worked fine ever since. Apple are a disgrace.
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MacRumorsLive
(@macrumorslive) reported
The Apple Store didn’t go down, which may mean we won’t be seeing new hardware products at WWDC. There were rumors of new MacBook Pro models, which may instead come later in the year. It’s possible Apple will give us details on the machines, though!
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The Apple Guy Pro
(@Polidalberg) reported
@rsgnl I am not claiming any hardware will be shown or added to the store today. But I do remember times hardware showed up in Apple store app without it being shut down first.
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Jeff Gamet
(@jgamet) reported
The Apple Store hasn’t gone down, and we’re only 15 minutes away from the #wwdc21 keynote. That means there’s a group of people freaking out because Apple isn’t releasing a new M1 MacBook Pro today. I’m sticking with my fall release prediction for a new M-series MacBook Pro.
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kaitlyn 🦋
(@kaitrosed) reported
me at the apple store yesterday: aha they fixed the back camera for FREE because they couldn't find the root of the hardware problem, i am the ultimate scammer >:) me at the apple store today after t mobile told me i didn't have phone insurance: hewwo mr apple iphone 12 pls uwu
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Risk
(@FebruaryLade) reported
@ejykmykel1 Everybodg should go to playstore or Apple store and flag the App as inappropriate. Let them bring the useless App down
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kenz
(@mckennnziee) reported
@Ninjasik @ImSivl I LITERALLY MADE A APPOINTMENT AT THE APPLE STORE BC I THOUGHT IT WAS BROKEN
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Hot Girl Hawkins
(@highdeon) reported
I truly dread having to go to the Apple store for phone issues.
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Louie Tran
(@thegeeksoffice) reported
@9to5mac @joseadorno The Apple Store website hasn’t gone down so doesn’t look like new hardware will be announced today
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Jenxi
(@jenxi) reported
@typefaceapp Thanks but that’s not possible now. My macOS was unable to boot and my local Apple Store had to wipe the MacBook to resolve the problem. Rebuilding my tags. Would be great to have a way to automatically sync or back up tags.
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𝐃𝐎𝐍𝐍𝐀 𝐆𝐑𝐀𝐘𝐒𝐎𝐍
(@THEFIERCEAMAZON) reported
@Fortisvolant ;; OUCH, did they manage to fix it in the apple store though?
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Amaniii 🦋
(@Amani__x3) reported
@CrownedQueen312 your welcome! the phone store aint gonna say nothing but they cant fix .. save yourself some time and just go to the apple store
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𝒞𝑜𝓃𝓃𝑒𝓇 𝒦𝑒𝓃𝓉.
(@Fortisvolant) reported
// we love spending 3 hours on the phone with T-Mobile trying to fix my Apple Watch just for them to tell me go to an Apple store.
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Lex Bliss
(@lex_bliss3) reported
Went to the Apple store the other day and explained how my I-phone had a broken feature and I’d like to repair it. The employee just marked me down as a “customer buying new I-phone”.
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🤑John John 🤑
(@FinesseGangJay1) reported
@everthechrisss Just take that ***** to the apple store cause I called support and they couldn’t fix it