Apple Store Outage Map
The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Apple Store users affected:
Check Current Status
Sign in
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Hamburg, HH | 2 |
| Chicago, IL | 2 |
| Estelí, Departamento de Estelí | 1 |
| Jaipur, RJ | 1 |
| Menomonie, WI | 1 |
| Dundee, Scotland | 1 |
| St. Louis, MO | 1 |
| Ghāziābād, UP | 1 |
| London, England | 1 |
| Santa Cruz de la Sierra, Departamento de Santa Cruz | 1 |
| Ashburn, VA | 1 |
| Kansas City, MO | 1 |
| Dallas, TX | 1 |
| Sofia, Sofia-Grad | 1 |
| Wetumpka, AL | 1 |
| Mont-Royal, QC | 1 |
| Pittston, PA | 1 |
| Bishops Stortford, England | 1 |
| Miami, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
-
BlueDuck🦆
(@smallBlueDuck) reported
I go to the apple store and fix my iPhone for the Sky new year 💪😤💨
-
Onukpa ✝
(@_CoreyOwen_) reported
@Rammie_x KMT…come and put it down..and go to apple store.
-
maegan thee pony
(@maegannoelle) reported
@yolandabieber my macbook broke and i went to ask the apple store to fix it and explained the problem was not due to me dropping it and they refused to fix it so i had my dad take it in. he apparently told the guy “that’s bullshit” and the guy was like “okay mr. garcia we’ll fix it for free!”
-
LeoDescartes
(@AstroCart) reported
@GE_9_9_9 @vincent13031925 @elonmusk you let apple store and millions of developers have access to your phone where you keep you bank apps but your car is a problem... k.....
-
Christin White
(@chrisWhite) reported
from
Robinwood, Maryland
@cstampeen @NateCow @Jcow Damn, that sounds really frustrating and very weird to have the same problem on two devices. Have you talked to Apple support about it or do you have an Apple Store. Ear you?
-
Nicholas Knutson
(@aggreko07) reported
from
Dallas, Texas
@youngblizzo I had a silicone case before that i got at the apple store, it was terrible. I usually just stick with clear cases
-
Pabla Emilia Escobar Gaviria
(@itspekoe) reported
@AppleSupport I live in the Netherland, apple store couldn’t assist me so you sent me to a partner store that charged me 40€ just to give me back my broken phone because it’s not possible to fix it. Horrible experience, can’t believe you would allow this
-
John Farel
(@farel_john) reported
Can’t get an appointment at an @apple store to repair/fix my phone so their solution is for me to mail them the phone without a replacement. Seriously. It’s 2020. Who can go weeks without a phone.
-
princess piss cat 👑
(@imjustbigbug) reported
in other news please do not have a temper tantrum in the apple store because they can’t fix your 6 year old uninsured computer it is not the slightly above minimum wage employees fault
-
Mrs McCoy 💍 StarfleetQueen 👑
(@StarfleetQueen1) reported
@ShadowZoneCJ Not working at all. I think it might be under warranty, I have to call/go to an apple store.
-
Tamanna
(@tamana86) reported
@AppleSupport @Apple Hi, Yesterday I went to Richmond Centre Apple store in British Columbia and I had I horrible experience there, the Customer service was very poor and not polite at all. I went to replace my defected AirPods Pro and they kept saying there is no problem
-
iTech Everything 🅘︎
(@TheOriginaliTE) reported
@iCave_Dave @techyped Unfortunately, not in India. Amazon usually does not activate the warranty period and when you take it to Apple they will say that this has not been bought from an Authorised Apple Store so we cannot fix it. (This is my experience and I’ve heard the same from many others as well)
-
Sabrina Nunez
(@snunez_27) reported
Had to come to the mall to fix my work laptop bc literally no time to SEND IT OUT when I’m not on PTO for two ******* weeks and there’s only one apple store. Who tf willingly comes to the mall during normal times LET ALONE A PANDEMIC this place is wild mask goes OVER your nose.
-
Valerie Beliard
(@ValerieBeliard) reported
@AppleSupport I have tried searching for songs/artists in the Apple store on my Mac book pro & no results come up. My software is updated & not sure how to fix this.
-
Leo 🏳️🌈
(@leods92) reported
@heyhey Could you please make your iPad app available on the Mac Apple store for Apple Silicon users? The Electron (?) app is too slow in relation to the rest of the system.
Check Current Status