Apple Store Outage Map
The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Apple Store users affected:
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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ashburn, VA | 2 |
| Monterrey, NLE | 2 |
| Monroeville, PA | 1 |
| Boca Raton, FL | 1 |
| Jewar, UP | 1 |
| Cardiff, Wales | 1 |
| Atlanta, GA | 1 |
| Gainesville, FL | 1 |
| Madrid, Comunidad de Madrid | 1 |
| Mountain Home, AR | 1 |
| Flint, MI | 1 |
| Geneseo, IL | 1 |
| Zürich, ZH | 1 |
| Tacoma, WA | 1 |
| El Paso, TX | 1 |
| Morelia, MIC | 1 |
| Ballwin, MO | 1 |
| Advance, MO | 1 |
| Toronto, ON | 1 |
| Irapuato, GUA | 1 |
| Seattle, WA | 1 |
| Virginia Beach, VA | 1 |
| Metairie, LA | 1 |
| Miguel Hidalgo, CDMX | 1 |
| Chicago, IL | 1 |
| Stevensville, MT | 1 |
| Poza Rica de Hidalgo, VER | 1 |
| Ridge, NY | 1 |
| East Los Angeles, CA | 1 |
| Macomb, MI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Levi Vonk
(@VonkLevi) reported
Currently at the Apple store, and a woman is insisting her phone is broken because “Suri” isn’t listening to her. “Siri,” the attendant corrects her. “Suri,” says the woman. They have been at it for ten minutes.
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IDBI Bank Cares
(@IDBIBankCares) reported
@Bhavesh219 @IDBI_Bank Dear Sir, Kindly check if the Mobile Banking application is updated to the latest version by visiting Play store/Apple store, if the app is updated kindly share the details of customer ID and screen shot of the error via DM for us to further look into the matter.
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Brennan SF (Bay Area)
(@brennanSV) reported
from
San Francisco, California
@pjtnt11 @NovallSwift I saw a tweet recently about how Apple Store employees show customers how to fix a problem instead of just fixing it so users know how to do it themselves. I’m keeping that in mind.
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gracin
(@mellodisc) reported
the fact that i haven’t done digital art in years and that my photoshop is ****** up rn is the only thing stopping me rn, but we’ll see how long my hyperfixation on this song lasts and if that will override my anxiety over calling the apple store to fix my crappy computer
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Lisa (she/they) @ NON-BINARY/ACE/PAN PRIDE 🏳️⚧️
(@lisagemeni) reported
@amdofilms I worked at the Apple store for 8 years and now have 2 years of experience in the healthcare industry, 1 year was customer facing (during the entire pandemic so, that was an experience....) and now I help therapists with IT issues.
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SusieQ
(@SourdoughSusie) reported
@aimealleycard Today when I went to the Apple store for an unrelated problem w/ my phone & the tech showed me I had over 500 open websites. I was clueless. #OldAsDirt
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Cody Dueitt 🎙
(@thatcodydueitt) reported
@BrandonButch Y’all be careful. Beta 2 has a bug that prevents my 2018 iPad Pro from charging. It’s 10% battery away from being a paperweight. I’m taking it to an Apple store Saturday to see what they can/will do. First crippling beta issue I’ve ever had in all my years of testing.
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Cullen Dudas
(@cullend) reported
@ZackCz The audio quality on them is god awful. I returned them before getting half way down the block from the Apple store. Jabra Elite are wonderful though
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Amanda
(@MandaPandaAF) reported
@b_tay It is wrong. I’m telling you. I upgraded my iPhone at the same time as my family. In the same Apple Store. There’s all finished in the store. Mine was taking forever. Had to finish at home. Nothing but issues since. It lags in many areas.
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yashwanth
(@yash6692) reported
iPhone 12 the most sub standard phone built by @Apple. Fed up of the Audio quality issues, FaceTime drops, speaker and apple carplay issues. Been to apple store >6 times and changed phone twice. Still the issue persists. @Apple get your act together.
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RD94 #BB23
(@RD9418) reported
@rebeccakayj @TwitterSupport @maybee420 Microsoft Edge is available in the Apple Store. You could try it to see if it's a phone issue or browser issue. I know I've got s couple browsers on my phone for weird problems like that.
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ang
(@lil__lambchop) reported
my parents (very generously) offered to pay for my phone screen. so I went to the apple store and the lady checked my faceid, and I told her I have it disabled bc I think it’s weird. and she was like no, it doesn’t work. so we can’t fix your screen. you need to get a new device
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Allie
(@alliejasso) reported
went to the apple store bc I had a problem w my brand new iphone and none of the geniuses knew why. Turns out it’s a problem on every single iPhone that no one has seen before @Apple where’s my money
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Dharmendra Sharma
(@drdharmendra71) reported
and I got it checked first at the apple store Agra which said they’ll send it to Bangalore. They kept the phone for around 2 weeks, Formatted it fully and when I got it back, it still had the problem. I’ve been trying continuously you contact apple support but getting no response
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grace
(@grace_sieg) reported
ripped a hole in my pants today while trying to get a replacement for my broken apple pencil at the apple store
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