Apple Store Outage Map
The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Apple Store users affected:
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ambato, Tungurahua | 1 |
| Ituiutaba, MG | 1 |
| Guayaquil, Guayas | 1 |
| Aubenas, Auvergne-Rhône-Alpes | 1 |
| Billy-Montigny, Hauts-de-France | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Jack (@jackcoder0) reportedThe uncomfortable truth: Apple operates 500+ retail stores worldwide. Each one generates more revenue per square foot than any other retailer on earth. And most customers use the store for one thing: buying a product and leaving. Free workshops that teach photography, video, music, and device mastery never attended. Genius Bar diagnostics that are free on any device never requested. Trade-in valuations that take 3 minutes and apply instantly never checked. Price matching against Best Buy and Target never asked for. A 14-day return window for risk-free testing never used strategically. Free data transfer and setup declined and regretted at home. Education and military discounts worth $100-229 never mentioned. Device recycling for every old gadget in your drawer never brought in. Every service is free. Every service is available. Every service exists to make the device you already bought more useful and the next purchase more affordable. The former employee's last line: "I worked at Apple for 5 years. I sold thousands of devices. But the most rewarding part of my job was the services not the sales. Setting up an 80-year-old's first iPhone and watching her FaceTime her grandkids. Teaching a teenager iPhone photography and watching his photos improve in 90 minutes. Running diagnostics on a 'dead' MacBook and fixing it with a software reset for free. Giving a genuinely kind customer a free battery replacement that should have cost $89 because she treated me like a person, not a register. The Apple Store isn't just a store. It's a service center. A classroom. A repair shop. A trade-in counter. A recycling facility. Most customers use 10% of it. The other 90% is free and waiting." 11 secrets. Same Apple Store. Same glass doors. The products are on the tables. The services are behind the Genius Bar, inside the workshop schedule, and on the website you've never scrolled. Walk in this weekend. Not to buy something. To learn something. Fix something. Trade in something. Ask about something. The store was always more than a store. Most customers just never asked.
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Ibrahim Kwajaffa (@ibrahimkwajaf) reported@Hassaan_Shehu @DStvNg @InterswitchGRP Download mydstvapp on play store or apple store. Use it to clear E16 error.
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taylr (@taylr) reportedchughtai brings up the paper source building and how it used to be a corner store. “you can’t send your kids to paper source to buy milk,” someone complained to her brings up the apple store in uptown. how we were told it would bring more investment to community. but then at the first sign of trouble, they left
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Dylan Bishop (@DylanBishopX) reported@Metacogmission @spatialinsider ok yeah beginning to think its my Vision Pro guess I'll have to take it down to Apple Store thanks
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Darius the TRUE Starborn (@goneguy25) reportedLet’s see: -zero real innovations -losing ground to Android -lying about caring about the environment -sucking up to the government to keep your H-1B hires -iOS getting more bloated and less efficient -iPadOS not living up to the promises -Apple Vision Pro -ditching SIM cards -turning MacOS into basically iOS with extra steps -shutting down an Apple Store in Maryland JUST because they wanted to unionize -Apple Vision Pro -abandoning the Mac Pro for the Mac Studio -abandoning the iMac Pro -APPLE VISION PRO I don’t think so, Tim. 👋
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Zhmana hakimi. (ژمنه حکیمی) (@zhamanahakimii) reportedToday wasn’t a good day. I was already dealing with a lot and on top of everything, it was August 15th a date that carries so much pain for so many of us. Later there was an issue with my phone and I had to leave it at the Apple Store for about four hours .So I found a quiet corner and started reading with no phone I ended up reading for hours, until I fell asleep. When I woke up, I genuinely felt like a completely different person. And that’s when it hit me. Something as simple as reading, learning, escaping into a book, and understanding the words in front of you is a privilege that millions of Afghan girls have been denied for five years. Now imagine being told you cannot learn. That you don’t have the right to read or write. You might think, who would be crazy enough to say that? But yes this is the reality for girls and women in Afghanistan in 2026. Five years later, they are still being denied one of the most basic human rights: the right to learn.
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PaoloG 🏦 🇮🇹 (@Paul250889) reportedMost people in crypto are still chasing the next 10x narrative while completely missing what’s actually being built right now. $GARLY is building something unique and new. 99% of crypto projects that are born are larps/farms and often copy and paste just to farm and that’s it. Pure crap. People buy in FOMO projects that are only pump and dump — as we just saw with solana:HmTi3CQfKfXWbn1tNoiAxH7GzMV7L3tDAmPWabZEBAGS , which went from 4 million market cap down to 200k in just 3/4 days. Meanwhile it fades solid projects with legit teams that are developing something unique like $GARLY. $GARLY isn’t another recycled narrative. It’s the first real AI personal safety companion in crypto — privacy-first, proactive, and designed for the exact moment you can’t press a button. No other crypto project is doing this. The only real competitors are traditional companies already valued in the billions. Meanwhile the problem @appGarly is solving affects billions of people worldwide. Holders are growing every single day. The team is shipping real updates almost daily: • App submitted for final Google Play review • Apple Store (iOS) setup starting now • Jupiter verification submitted (likes needed to fast-track) • Premium version coming soon (name chosen by the community) • 30 automated test suites + 1532 checks, zero failures This is what an actual category-defining project looks like when it’s still early. Don’t sleep on it at just ~150k Mcap now. Millions are coming. $Garly 🧄💎
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Adib Hanna (@adibhanna) reported[Please share this for visibility] So Apple locked me out of my Apple Store account (for Lumary) because they need even more documentation! I already gave them my Green Card, my TN ID, and everything they asked for. Terrible user experience, Apple.
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Aleks Racionalus (@racionalus_) reported@Curlh1 Hey Curlheinz! Please tell me about your pricing. Because mine was terrible as I trusted Apple Store to make them automatically across all countries.
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s! (@lethargium) reportedguy at the Apple Store told me about how his neurodivergence leads to stomach problems that stopped him from continuing his PhD and he kept talking about the connection between chemistry and society. you know what yeah!!!
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P1897🇵🇸 (@Pedro76894029) reported@them_failure Hey is anoune having issue with the game? I cant uptate the game in the Apple Store.
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Eric Smith (@Eric_Smith08) reportedA woman worked as an Apple Store employee for 6 years first as a Specialist on the sales floor, then as a Genius at the Genius Bar, then as a Creative leading workshops. She's helped over 20,000 customers. She said the same pattern played out every single day: a customer would walk in, buy a product, and leave. Or they'd come in with a problem, get it fixed, and leave. That was the entire interaction. In and out. "The Apple Store has free workshops that teach you photography, video editing, music production, and coding taught by trained professionals on the equipment you already own. It has a Genius Bar that runs free diagnostics, replaces batteries same-day, and fixes screens in an hour. It has a trade-in program that gives you instant credit toward a new device for phones, tablets, laptops, and watches in any condition, even broken ones. It has education pricing that saves students hundreds of dollars. It has a small business team that most business owners have never heard of. It has personal shopping appointments where a specialist builds your entire setup with you. And it has a Self Service Repair program that ships you the exact same tools Apple's own technicians use. Most customers walk in, buy AirPods, and walk out. They're treating a technology learning center like a vending machine." She said Apple Stores are the highest-revenue retail spaces per square foot in the world not because they sell expensive products, but because most customers never discover the 9 services that would make them come back every month. Here are the 9 things she wishes every Apple customer knew:
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Arsalan Tayyab (@ArsalanTayyab7) reported@Camsiyonna1 Went to Apple store in the Mall and one of their female representative asked for my ID and I'm facing problems on many fronts similar to the video.....! Personal information exploitation is a very lucrative asset in malls!
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Your Tech Guy 🎖️ (@yourtechguyyy) reportedThank you bro. That 128 gb storage on 16 Pro was absolutely chaotic , so a change was necessary. I always had full storage and I was deleting and downloading the same apps every day. My Dad got an iPhone 17 in mist blue as well, , trading in my old 16 Pro at the Apple Store for $925 aud. Got the full value for it, despite having some deep scratches. iPhone 17 was $1399 aud, after the Trade In, it was $474 aud. This iPhone Air was his for the last 4 months. But now he transferred everything to that 17 , so this Air is mine. I did an iCloud backup , and have iOS 27 beta running on this iPhone Air in Sky Blue. I could have chosen the 17, but I wanted a unique iPhone, and so far I don’t really have an issue with it. I wish 0.5x camera and better battery life , but it’s amazing and beautiful iPhone. The 12 gb ram with the best Siri and expressive voices is amazing so far. It’s like my silver cellular 11 inch M5 iPad Pro with both having C1X cellular and N1 Wifi/Bluetooth/Thread chips — the phone and tablet feel like twins. For now, Air is a “temporary-relief” iPhone mainly for storage. If the iPhone 18 Pro interests me, then I might get that, and give this Air to my mom. She needs an iPhone as well. currently has Pixel 7 Or if the iPhone Air is okay, might as well wait for the 20th anniversary iPhone. Or my dad might get the foldable iPhone Ultra, and give the 17 to my mom. Time will tell. Interesting times ahead such as the new HomePod, Apple TV with AI, MacBook Pro/Ultra with OLED screen etc.
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canid (@dilfboner) reported[getting down on one knee and revealing an engagement ring] will you be the apple store to my gay little monkey