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Apple Store

Apple Store Outage Map

The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Apple Store users affected:

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Quito, Pichincha 1
Guayaquil, Guayas 1
New York City, NY 1
Malibu, CA 1
Houston, TX 1
Lille, Hauts-de-France 1
Estelí, Estelí 1
Hamburg, HH 2
Jaipur, RJ 1
Menomonie, WI 1
Dundee, Scotland 1
St. Louis, MO 1
Chicago, IL 2
Ghāziābād, UP 1
London, England 1
Santa Cruz de la Sierra, Santa Cruz 1
Ashburn, VA 1
Kansas City, MO 1
Dallas, TX 1
Sofia, Sofia-Capital 1
Wetumpka, AL 1
Mont-Royal, QC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • SleepyKingme
    MoaKitten Misses Onewe (@SleepyKingme) reported

    Please laugh with me while we can I'm saving the breakdown for when I take it to the apple store and find out how much it costs to fix on this combination rent week concert week that I've been saving for

  • SleepyKingme
    MoaKitten Misses Onewe (@SleepyKingme) reported

    Got my paycheck so now I scheduled my phone to get fixed I don't think the apple store is prepared for what I'm about to walk in with because "camera and flash not working as expected" doesn't exactly cover what's going on

  • freaknexxxdoor
    . (@freaknexxxdoor) reported

    @DirtyHusbandR0y Them ppl being slow at the Apple Store? Lol.

  • brajeshwar
    Brajeshwar (@brajeshwar) reported

    @vladgeorgescu iPhone 6 (or was it 6S) from India (no eSIM yet). SIM was stuck › took the phone to the Apple Store at Regent Street, London › gave new replacement, no questions asked. I was told that even if the SIM was removed, the phone might have future issues, so I was given a new phone.

  • TejRaj27
    🔱 Tushar 😈 /♻️ कर्म ♻️ 🇮🇳/हरफनमौला (@TejRaj27) reported

    @sapnamadan Visit the Apple Store. They should be able to help you. I think quite a few people are having similar issues.

  • renareo0916
    K. Рена (@renareo0916) reported

    my iphone broken i was really scared living alone and no phone going to apple store today

  • jnthnol
    Donato (@jnthnol) reported

    How do I fix my BPI app? It’s still asking approval from my 11 Pro Max for a transfer eh sinurrender ko na sa Apple store ‘yon?

  • eagle_wizardry
    eagle_wizard (@eagle_wizardry) reported

    @ashen_one @ashen_one How did you ship it so fast when Apple Store has such a slow app review process?

  • Morr645
    MS858 (@Morr645) reported

    @ATT Hey AT&T - when are you going to fix the major delay receiving texting issue you are having with many iPhone users? Known widespread issue - talk to any Apple Store technician. About to drop you after 20 years of being your customer. And so will many. When is the fox coming???

  • NQMPMARKETPLACE
    Dan Wolfanger (@NQMPMARKETPLACE) reported

    Apple products are horrible. I was at an Apple Store for a defective product. The store was packed with people who had issues with their Apple crap they paid for. A two hour wait to get assistance. As I spoke with other there, all problems with newly purchased products

  • heraldbrown3
    heraldbrown (@heraldbrown3) reported

    @Apple this is the second time my iPhone 15 haptics/vibration has stopped working. Fix your ****** products because this is ridiculous. Am I supposed to seriously jump through hoops at the Apple Store again just because you guys are incompetent?

  • StuartAMcArthur
    Stuart McArthur (@StuartAMcArthur) reported

    @mickyluv7 If it's the hardware, the Apple store will be able to fix it, but...well, they won't use lube.

  • d_kittyart
    SailorMars (@d_kittyart) reported

    EVERY single Apple Store the workers should unionize, can’t close them all ******* down right?

  • MOHAMMEDolts
    MOHAMMED (@MOHAMMEDolts) reported

    @tim_cook There is a problem with the Apple Store.

  • dennis_murphy
    Dennis Murphy (@dennis_murphy) reported

    @vladgeorgescu It absolutely can - and does - still happen. Had a problem while traveling with my son’s AirPod Pros. One of them gave us nothing but static. Made a same day appointment at the Apple Store. Wait was unusually long - almost 25 minutes. Manager came over and asked what we were waiting for .. I explained it to him, he (literally) went over to a shelf, handed me a new pair of AirPod Pros, said “Sorry we kept you waiting - let me just record the serial # off the new box so I can go in the back and add AppleCare. You have a fantastic day.” And that was that. Walked out with a completely new set of AirPod Pros, no cost, and with an AppleCare extension to boot. Had a good friend a few (short) years ago bring in an iMac for a drive replacement …. they called him the next day, someone accidentally dropped it off the desk. So they told him to come on in to the store and pick out any iMac model he wanted. Gratis. Customer service still lives at Apple.

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