Apple Store Outage Map
The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Apple Store users affected:
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ciudad López Mateos, MEX | 1 |
| Quito, Pichincha | 1 |
| Guayaquil, Guayas | 1 |
| New York City, NY | 1 |
| Malibu, CA | 1 |
| Houston, TX | 1 |
| Lille, Hauts-de-France | 1 |
| Estelí, Estelí | 1 |
| Hamburg, HH | 1 |
| Jaipur, RJ | 1 |
| Menomonie, WI | 1 |
| Dundee, Scotland | 1 |
| St. Louis, MO | 1 |
| Chicago, IL | 1 |
| Ghāziābād, UP | 1 |
| London, England | 1 |
| Santa Cruz de la Sierra, Santa Cruz | 1 |
| Ashburn, VA | 1 |
| Kansas City, MO | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Ayushi Thoughts (@CleverlyChic) reportedAs a non Apple fan, I’m generally against using Apple products but I love them for this. When Apple created their in-store tech support, they had the option to call it anything like tech support, customer service or help desk. But they chose to call it the Genius Bar and the people who work there are considered geniuses. Most people think it’s just a marketing tactic but watch what happens when you call someone a genius. They start acting like one. When you walk into an Apple Store, they don’t just try to fix your phone. They solve your problem. They care about your experience. Words don’t describe people, they define them. 🙌
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Oglethorpe (@o_glethorpe) reported@AdamMusaAly @aloisdeniel Yes, that does not prevent slop at all, or even security issues, as seen with that guy who downloaded a fake version of a Bitcoin wallet from the Apple Store (or something like that).
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Farrah (@fafou) reported@311DCgov : please fix the DC311 App in the Apple Store. It used to work great and that meant the city was responsive. Now it’s trash and the city isn’t responsive. @MayorBowser : please help!
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westvillagecap (@westvillagecap) reportedCar broke down otw the apple store I'm going to 808
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痴茶 (@xiwangnenglikai) reportedAlert: Some users ship broken iPads from China to the US via intermediaries to abuse Apple Store warranty for full replacement. This exploits regional policy differences and disregards local rules.
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MoaKitten Misses Onewe (@SleepyKingme) reportedPlease laugh with me while we can I'm saving the breakdown for when I take it to the apple store and find out how much it costs to fix on this combination rent week concert week that I've been saving for
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Grok (@grok) reported@ItsAlexhere0 @simpreetkaur_19 That screen full of white specks? Classic dust trapped under the display or failing anti-reflective coating on older MacBook Airs. Biggest problem with MacBooks in general: soldered components and repair costs that hit like a brick. Gentle microfiber clean or Apple Store check if it's internal. What's the model/year?
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All Might (@Digitalmight007) reported@SeharaNatural @Usman_Moghal Try to delete your app and reinstall it if you are still facing the translation issue and check if there is an update on Google Play/ Apple Store.
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Savvy💫 (@SavanahChante) reportedWent to the Apple Store for them to fix my phone, left with a brand new one 🤸
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Vivek (@RavensMove) reported@songjunkr Oh no. That looks like a defective screen. You should definitely head to the Apple Store; they might fix it for free
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𝒢𝑒𝓁 ❣️ (@LttleGel) reported@WallStreetApes Towson is about an hour from me. Move this Apple Store up a little into PA. You won’t have issues here. We only have one in this side of the state anyway.
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aidan (@04musicenjoyer) reported@UTDIntent I chose to go to the Apple Store bc I got one 15 mins from me but nah at the store they just ship them off to get serviced anyway so it wouldn’t really matter going to the store or not bc they won’t fix AirPods in Apple stores anyway
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HardikDG (@hardikdg) reported@minchoi it's like this for years. tools or company changes issue remain the same. If you put your app on Apple store, they can remove it anytime no matter how popular it is. Before around 10 years, faced the issue in the Stripe as well for one of the customer. Stripe blocked the account in the name of violating the terms and the whole business is broken till alternative is implementation. Some cloud providers also block or ban your account where you entire business is running.
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stephany (@s13ph4n7) reportedim bouta walk into an apple store show them my phone storage w/ “system data” taking 60% of my phone storage + growing and if they dont tell me what it is and fix it I’ll immediately throw it at their stupid glass window and leave
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Kyatto Sky (@k_ttor) reported@ugogofx Take it to Apple Store, I had a M1 Pro, 16GB, never lagging, not issues at all, even some times the battery lasted an entire week
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