Apple Store

Apple Store Outage Map

The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Apple Store users affected:

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Delhi, NCT 2
Miami, FL 1
North Vancouver, BC 1
Boston, MA 1
Fort Collins, CO 1
Machala, Provincia de El Oro 1
Hyattsville, MD 1
João Pessoa, PB 1
The Bronx, NY 1
Pune, MH 1
Soisy-sous-Montmorency, Île-de-France 1
Essen, NRW 1
Atlanta, GA 1
Bluffton, SC 1
Standish, ME 1
Los Angeles, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • shevvyt shevvyt (@shevvyt) reported

    @emma_vogelmann Photo ID is a prob. I’m so old I have a paper driving licence! I don’t have a passport either. I wanted to buy an IPhone from an Apple store but couldn’t because I don’t have photo ID. My Blue Badge with my photo isn’t accepted. Photo ID is a problem for older disabled people.

  • rossbrown Ross Brown (@rossbrown) reported

    @MitchBenn Rear Camera working fine tests the rear mic (and the software). Voice Memos tests the bottom mic (by the Lightning port). So this means it’s the mic next to the receiver that’s not working (top front, in the notch). Google how to clean it. If that fails, Apple Store time.

  • futureanticip8d The Optimist (@futureanticip8d) reported

    One other thing @AppleSupport, Blaine/Blayne a tech at the Apple Store in Crab Tree Valley mall in Raleigh is either incompetent or a liar. He tried to convince my wife that a broken antennae was the reason ITunes on a lightening linked laptop was not able to see the device.

  • gee_dart ART (@gee_dart) reported

    @STY7EZ A while back, it's something to do with tjrsoftware though, yup I ended up selling my phone bro, it's so costly to fix. Check with an Apple store though.

  • Gq_kevv The_hope (@Gq_kevv) reported

    @Apple need to come to my house and fix my iPhone I’m tired of going to Apple store

  • RHBGroup RHB Group (@RHBGroup) reported

    @hazrina92 Please advise to download "RHB Mobile Banking App" at Apple Store / Google Play Store if your device is under iOS 15 version. Please DM us screenshot of error page and your details if you facing any issue for our further checking and assist. Thank you

  • ImRatchetJesus JesusG:-) (@ImRatchetJesus) reported

    I’ve been at the apple store for 3 hours and after them trying to fix my screen they just gave me a new phone and I had NOTHING saved to my icloud 😭😭

  • xStormxBringeRx ian ‘storm’ b (@xStormxBringeRx) reported

    @The_4KChef I'm not sure whether to get the Hitchcock classic collection or not. It's down to £45 but I can get all 4 for £24 from the Apple store

  • alanzeino channing tate-yum (@alanzeino) reported

    @ZurceZx @SnazzyQ I realised after like five visits to the apple store it was an iCloud issue, my iCloud was busted because I had too many devices

  • Alex_Wiley Alex Wiley (@Alex_Wiley) reported from Manhattan, New York

    I don't care how cracked and broken my phone screen gets, if it still works I'm still rockin it lol I treat the Apple store like a little kid treats the dentist

  • MsLexiBae 🌈 Lexi Bae 🦄 (@MsLexiBae) reported

    So frustrated. After merging all my texts last night from iCloud, I'm once again unable to get text notifications from @Is_That_A_Goose. We went to the apple store and were assured that I could just redownload/merge the messages after deleting the thread and whoops, broken again.

  • mwarhurst Michael Warhurst (@mwarhurst) reported

    @thedalstonyears The Apple Store genius service is worth a try, particularly if they work out what the problem is without needing to charge for it - e.g. a Covent Garden, book online Could be a sticky down key?

  • davemark Dave Mark (@davemark) reported

    @CiaraMcMillan4 Really appreciate this take. I love the design of the phone itself, hate hiding that design behind armor. Going to head to the Apple Store Friday and try out some case with the lip. I do think my scratch issues come from face down placement on rough surfaces.

  • AbushirOmar Abushir Omar (@AbushirOmar) reported

    @AppleSupport Facetime,Maps,App store,Apple store,Find My Iphone,Itunes Store, all these apps are not working if am using Wifi

  • AtomLabX Adam✨ (@AtomLabX) reported

    @benjaminjhuynh Every time at the apple store when someone come and ask me to talk me, I would say I’m in trouble? But the reason is, the “feedback culture” was set at the store where every time someone wants to give you feedback (it’s negative and bad) it’s never good or positive.

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