Apple Store Outage Map
The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Apple Store users affected:
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ambato, Tungurahua | 1 |
| Ituiutaba, MG | 1 |
| Guayaquil, Guayas | 1 |
| Aubenas, Auvergne-Rhône-Alpes | 1 |
| Billy-Montigny, Hauts-de-France | 1 |
| Nantes, Pays de la Loire | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Dylan Bishop (@DylanBishopX) reported@Metacogmission @spatialinsider ok yeah beginning to think its my Vision Pro guess I'll have to take it down to Apple Store thanks
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canid (@dilfboner) reported[getting down on one knee and revealing an engagement ring] will you be the apple store to my gay little monkey
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Kris Puckett (@krispuckett) reportedThere were two reasons I did this: 1. MOST IMPORTANT was an audit of the screens without being distracted. I wanted to just sit and stare at each one then write down my thoughts on how to make them better. Then pass that back to Claude Code easily. 2. Easy access to Apple Store/web assets.
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Anthony Woolf (@anthonywoolf) reportedIs it possible we are at the beginning of the end of the smartphone era? If AI is as big as it appears to be, computer and memory will flow to its applications (from datacenter to edge). This will cause price inflation for smartphones, including and perhaps especially Apple ones because Apple's edge has been ever more advanced compute (and better cameras), alongside of course amazing software. So iPhones go up in price, margins go down, and people upgrade less. Apple's strategy of on-device AI exacerbates the problem because it adds cost, but not much functionality. On device Apple models sound like the elegant and profitable way to avoid the capex-AI investment cycle bedeviling Wall Street, but it instead pushes Apple headlong into a high price, low margin winter of expensive on device AI combined with an awkward partnership with its primary competitor, Google (who seems to be losing its AI mojo as we speak). And as an aside, I had the unusual experience at the Apple Store yesterday of being upsold aggressively on Apple News+ and some business service thing I didn't want. Apple service revenue is important, but it's very tied to Apple devices (especially Apple Care). Anyways, just a thought. Not bagging on Apple, but the thought occured to me that if the competition for scarce computer and memory doesn't let up, Apple's salad days of ever more powerful iPhones at a reasonable cost may be over.
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🍃 (@nikewrayy) reported@markosaniga it's bought directly from Apple Store Germany, unless there's a shipping problem then i guess not.
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Roger (@rgrfoss) reportedApple store connect review process is broken. Takes over a week to review an app.
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Peter C.B.A. (Just Drink Rioja) 🇬🇧 (@The_Baron_X150) reported@jonhoneyball @dhh Give me the Mac any day. Just had my M1 MPB Max back from the Apple Store repair (£125) and I couldn’t be happier. No interest in Windoze and its endless problems. 🙄 That’s safely confined to a VM.
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Hardik Guliani (@haaardddikkk) reportedMy iPad Air, bought in Feb this year, has terrible battery drain during streaming or video calls—100% to 20% in just 4 hours. I’ve visited the Apple Store and contacted Apple Support, but still no resolution. @AppleSupport @Apple, please look into this.
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Zee Hamid (@zeeinmilton) reported@GergelyOrosz Getting Samsung to honour my warranty on my Android phone and an issue with my Lenovo laptop were both painful to get fixed. With Apple I just walk to the Apple Store. Once you start going down the Apple path, they do a really good job pulling you into the ecosystem.
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Darius the TRUE Starborn (@goneguy25) reportedLet’s see: -zero real innovations -losing ground to Android -lying about caring about the environment -sucking up to the government to keep your H-1B hires -iOS getting more bloated and less efficient -iPadOS not living up to the promises -Apple Vision Pro -ditching SIM cards -turning MacOS into basically iOS with extra steps -shutting down an Apple Store in Maryland JUST because they wanted to unionize -Apple Vision Pro -abandoning the Mac Pro for the Mac Studio -abandoning the iMac Pro -APPLE VISION PRO I don’t think so, Tim. 👋
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Anubhav (@Anubhavhing) reportedOkay this is weird. But I don't know why Apple review team is facing Purchase issue during the review. Like I have 11 testers for this app in testflight, none of them ever faced this. After I got this notif, I checked it myself again, worked flawlessly. Anyone has any ideas ?? What to check ?? I have covered the basics like rev cat config, apple store subs etc etc. But its working for everyone, all the internal and external testers. How is this possible ?
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Boon Tee (@BoonTeeEng) reportedIf you bought an iPhone and think paying extra for AppleCare means @Apple will take care of you when the battery becomes practically unusable, think again. Apple’s position is simple: if your battery capacity has not dropped below 80%, they will not cover the battery replacement under AppleCare. My own experience has been extremely disappointing. After almost two years of using my iPhone, the battery has degraded so badly that it can no longer last a full day outside under normal usage. When the phone was new, the same kind of usage could easily last me around two days. I went to the Apple Store. I raised the issue with Apple Support. I formally complained and escalated the case. In the end, the answer was still the same: policy is policy. If the battery is above 80%, replacement is out of pocket. What frustrates me most is the complete lack of regard for the actual user experience. Apparently, it does not matter how badly the battery performs in real life. It does not matter how much the battery has deteriorated. As long as that number on the screen has not crossed Apple’s magic 80% line, the answer is no. So much for paying for AppleCare and expecting meaningful support when the product has clearly degraded. Very disappointed with Apple. @tim_cook
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stevie (@stevie_builds) reported@woocassh Man Claude’s security is a pain. Security always comes at the cost of UX, but I think they pushed that one a bit too far. Codex seems to just ask less questions and get it done. I’m literally just about to go out to the Apple Store to buy a big fat juicy MacBook. But maybe I should just rent a server instead 😵💫
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Deff Jeezy (@DeffJeezus) reported@_GTAVI_ I don't. They had the opportunity of a lifetime to generate early 00's Apple Store hype for a midnight release of this game. Naa Code in a box and maybe a physical release down the road. I hope the story gets leaked TLOU2 style.
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Kyba Watson (@Kyba_Watson) reportedAlright Corp. I looks like i'm not going to either of my doctors appointments because my phone has been stuck on SOS mode all weekend. as soon as the apple store opens i'm gonna head there to see if there is a fix. So stream is still up in the air.