Apple Store

Apple Store Outage Map

The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Apple Store users affected:

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Monterrey, NLE 2
Boca Raton, FL 1
Jewar, UP 1
Cardiff, Wales 1
Atlanta, GA 1
Gainesville, FL 1
Madrid, Comunidad de Madrid 1
Mountain Home, AR 1
Flint, MI 1
Ashburn, VA 1
Geneseo, IL 1
Zürich, ZH 1
Tacoma, WA 1
El Paso, TX 1
Morelia, MIC 1
Ballwin, MO 1
Advance, MO 1
Toronto, ON 1
Irapuato, GUA 1
Seattle, WA 1
Virginia Beach, VA 1
Metairie, LA 1
Miguel Hidalgo, CDMX 1
Chicago, IL 1
Stevensville, MT 1
Poza Rica de Hidalgo, VER 1
Ridge, NY 1
East Los Angeles, CA 1
Macomb, MI 1
Düsseldorf, NRW 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • AMihandoost Arshon ‘Archie’ ‘Orchata’ Mihandoost (@AMihandoost) reported from Alafaya Woods, Florida

    @cole_griffin7 So I work at Apple as technical advisor so people call me about their issue with their phones and other iOS devices. Sometimes they gotta do stuff like go to a store to get the issue fixed and if they don’t like that, they’ll get mad at me and tell me they switching to android

  • davidtong Shuyin@Kippo (@davidtong) reported from Paradise, Nevada

    @Karnage_105 @kiisumii Also any kiosk at like a mall that “fix electronics” can do this swap.. And not go to the Apple store

  • Areal_Superb Ariel Ovalle (@Areal_Superb) reported from Jersey City, New Jersey

    @JoeyShakeDown No problem. Also if you do get them buy them directly from an Apple store, they have a 14 day no fee restock fee.

  • tawshuhh 𝕋𝕒𝕤𝕙𝕒. (@tawshuhh) reported from Boston, Massachusetts

    He’s like “Go up the stairs, take a right, walk up the ceiling, down the escalator and take a left at the stairs”....Like boy if you don’t just tell them you’re across from the Apple store.....

  • mikeselinker Mike Selinker (@mikeselinker) reported from Indianapolis, Indiana

    I wondered what the karmic reward would be for the parents of the 11-year-old who ran down the airline and knocked water over my laptop, shorting it out and sending me to the Apple store way across Indy the night before #GenCon, then I thought “being his parents” was about right.

  • ANDREW0675 Andrew Leason (@ANDREW0675) reported from Woodley, England

    Excellent...so those late night long online chats w/ Apple support have finally gotten somewhere at last & my case has finally been escalated by iTunes Store support Snr advisor I was chatting w/ to their Engineering team..hopefully they will find out what the issue is & resolve

  • ollie_walker Ollie Walker (@ollie_walker) reported from Leeds, England

    Really great service from Apple Store lads in @TrinityLeeds tonight. Completely sorted out the sound issues on my phone. 👍

  • stevendrowe Steve Rowe 🇬🇧🇪🇺🇨🇦 (@stevendrowe) reported from Surrey, British Columbia

    @AppleSupport I’m heading to the Apple Store today. Like hundreds who have the same issue it looks as though it will require a re-format etc. I was speaking to your support people for 6 hours yesterday, I’m drained and frustrated.

  • AnElectricNote Kearistin Meaira (@AnElectricNote) reported from Franklin, Tennessee

    For Apple to be the Modern Technology most individuals desire, their CoolSprings Store smells like a complete zoo. I know it’s the individuals and all the people who just want to see their stuff but it smells terrible in here. Please invest into some form are air filtration

  • BustDwnLambiana Michigan Made BustZownn (@BustDwnLambiana) reported from Novi, Michigan

    So my iPhone is all types of ****** up. At the Apple store now. They may have to give me a new phone if they can’t fix this issue.

  • beckyyyyy8 becky chan (@beckyyyyy8) reported from Seo-gu, Daejeon

    i’m hoping to stream later tonight but i might be having to make a run to the Apple store for a new charger. i’m hoping that’s all the problem is 🤞🏻🤞🏻

  • danlyke Dan Lyke (@danlyke) reported from Petaluma, California

    "The iTunes Store is unable to process purchases at this time. Please try again later". Slack and Facebook hiccup, and the social media world explodes. Apple's Mac app store goes down and nobody notices...

  • SHAUMBE shaumbé of arimathea; finna put you in the ground (@SHAUMBE) reported from Brooklyn, New York

    freel though if you fix an apple product without having to go to the apple store to receive your scourging you just did a sign + a wonder

  • iBentleyBoyd Bentley Boyd (@iBentleyBoyd) reported from Cleveland Heights, Ohio

    @TrumanBrodyBoyd @ChesterComix Arrrgh. Keep the notices coming!! In yesterday’s USPS I got the cheddar to finally replace my broken laptop last night and so rushed to Apple Store in my work duds (no dinner) and didn’t get home til your stream ended 🙁

  • BurningAngel42 Ellen on Crack (@BurningAngel42) reported from East Garden City, New York

    I’m in the apple store, I wait four point nine hours for the spirit of Steve Jobs himself to fix my Phone. I melt into the Genius Bar stool, becoming one with the hot new technology. They announce the iPhone 12y, but little do my grieving parents know it is me. Help me.

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