Apple Store Outage Map
The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Apple Store users affected:
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Nantes, Pays de la Loire | 1 |
| Capitólio, MG | 1 |
| Adelaide, SA | 1 |
| Ahmedabad, GJ | 2 |
| Montréal, QC | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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pingyu (@pingyu__) reportedapple store quoted me 800 to fix my mac. man **** lemme look at new ones aww man 🤫
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BOOM ODDS 🟢 (@BoomOddsCashOut) reported@Aziii_6890 @AppleSupport @Apple Same problem with mine. Can't access the Apple store and there's no way to update and download apps. Because and without the Apple account (ID) the iPhone is useless!
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Nethead.Music (@NetheadM) reportedDoes @Apple have a iPad Pro USB-C charge port issue One iPad Pro lasted less than two years before the USB-C port wouldn't charge, Apple replaced with New iPad (not refurbished) via Applecare 2nd iPad Pro 17 months old has the same issue, headed to Apple store on Sunday
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Pooja (@poojaofficial5) reportedMy friend's iPhone 13 suddenly started malfunctioning At first, she thought the battery was simply draining too fast. But after a few days, it became clear that the problem was much more serious. The battery had started swelling, and the phone's body was beginning to bulge from the inside. The biggest surprise ? "The phone was completely out of warranty." No AppleCare. No extended coverage. Both of us assumed that replacing the battery would cost thousands of rupees. But what happened at the Apple Store in DLF Mall, Noida completely surprised us. The staff inspected the device and explained that a swollen battery is considered a safety hazard. A little later, they informed us that the battery would be replaced FREE of charge. We thought it might be some special discount or adjustment, but when the bill arrived, it showed "₹0.00" At a time when many companies shift the entire cost to customers once the warranty expires, receiving a free battery replacement for an out of warranty phone was genuinely unexpected. This experience taught us an important lesson If your phone's battery is swelling, the screen is lifting, or the body of the phone is starting to separate, don't ignore it. It's not just a device issue it can also be a serious safety risk. Sometimes, a company's true reputation isn't built through advertisements, but through the way it helps customers when they face unexpected problems. Have you ever received a service that exceeded your expectations ? Share your experience in the comments.
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Chris M. Walker (@cmwalker) reportedThis meme is supposed to be motivational… it’s actually bullshit. First of all it implies that 50% of people keep working at what they want to achieve. 1% is more like it. The other problem is that bro on the bottom gives up right before he succeeds. Thats optimistic too. Most people swing the axe one time and see it didn’t even break an inch off the wall and give up. People just do not want to do the volume that’s needed to succeed at anything. They think they want the result. They think they are willing to do the work. What they really want is the Instagram post. They want to appear to succeed. They want everything but doing what it takes. The reason I’m thinking about this today is that I just went through 236 revisions for the script of 1 video on a YouTube channel that hasn’t even launched yet. That’s after one channel took me 10 years to get to 100k subscribers. And despite all that boring tedious work swapping a single word for another… …I still don’t feel like it’s good enough and just had a thought on how I can make it better and am going to start over from zero. Most people give up when their first 30 second reel doesn’t make them Mr. Beast. Kobe Bryant used to take 800 to 1,000 made jumpshots a day in the offseason. Not taken. Made. He’d be in the gym at 4am doing the same boring movement thousands of times while the rest of the league slept. The 81 point games were built on ten thousand swings nobody saw. Steve Jobs scrapped the entire design of the first Apple Store when it was nearly finished, months of work, because he decided it was organized around products instead of around what people wanted to do. He started over. The redo became the most profitable retail on earth per square foot. Neither of them was a few inches from the diamonds getting lucky. They swung the axe an absurd number of times, hated a lot of the swings, and kept going anyway. So if you actually want to succeed at something, get ready to be bored. For a long time. Doing the same unglamorous reps long after it stopped being exciting and long before it started paying. Or, if you just want to look successful, take a photo of yourself, drop it into ChatGPT, and tell it to put you in front of a private jet. It’s gotten pretty good at that. Think Big
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Christos (@cmallios89) reported@cmsj @aidler @ivanfioravanti Bcs of a person has bought iPhone and cannot afford to buy a new smartphone less than 4 or more 5 years after, this person should be protected. For example apple store is a rediculous issue. It was forcing small companies or even individuals to pay big tax to apple for no reason
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Roberta Ross (@wildflowerross) reported@maye23musk32 @Elonmarsmusk12 My phone is not working well, I have made a list to follow-it is all Apple controlled things. Hopefully tomorrow. The Genius Bar at the Apple store was no help. I can’t transfer it to a new phone until I get it solved or I will simply have a new phone that only half works.
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Samuel Adekunle (@techwithsam_) reportedHello @ads, I think there is a problem with adding my app on the Ads platform. I keep getting this error but the id is available on both Google and Apple Store. Although, I tried another Package name and it worked but for this particular app, it's throwing error. What could be the reason.
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yessi (@yessicaster) reportedI’m the kind of friend to surprise you at the apple store and wait out a bad day w you while they fix your phone.. or the friend who negotiates with the tow truck driver while your car is broken down in the middle of street
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Lucas (@Lucas62949380) reportedDownload session app from your Apple Store or play store let’s chat secretly over here concerning hack deals, let’s access her account and login then you can go through everything which you need to know in there 05fe0ad0eaef801c18da5485f2148265d7530ab81b176ffa87fb1995dcd3c24074
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BROK UNIVERSE 🐊🐀 (@COWCATGames) reported@ViuvasDoArcade I had this issue for my game on PlayStore and Apple Store when I made it free ad supported instead of premium, they offer no easy option to know if the player purchased the game...
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Watthewat (@Haptraz) reported@Somniss Quality Indie games are the future. It's just super easy to make a prototype. Steam has to find a solution to this problem. Their market will turn into google play apple store at some point.
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Rachel Spencer (@Ray_swalter) reportedI love when I plug my iphone in to charge on the charger I bought at the Apple Store only for my phone to tell me this charger is a slow charger
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DrPynz (@drpynz) reportedJust spent nearly 5 hours on the phone with Apple support today and yesterday. As a customer since 2001, this is the worst experience I’ve ever had with them.Ordered a loaded 16" MacBook Pro + Magic Mouse + AirPods Pro, twice on their website. Both orders were cancelled with zero explanation.First order: Apple Pay/Apple Card issues. Reps kept saying “it’s your bank” even though Barclays confirmed no payment request ever came through. Spent hours getting bounced between pre-sales, post-sales, and tech support. Order status links broken, phone number problems, account linking issues. Second order made the next day after double-checking everything and it was also cancelled overnight.When I called back today, I was told they “can’t tell me why” it was cancelled and to “just keep placing the order until it works.” Asked for a supervisor and a rude rep hung up on me while I was waiting.Their only suggestions: call pre-sales again or go to an Apple Store (not an option for me).This is unacceptable. Long-time loyal customers deserve better than this runaround with no answers. Apple used to be top tier. What happened? #Apple #AppleSupport #BadCustomerService
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Joey (@IAmTh3Person) reported@J3nX24 @DylanMcD8 if it does, ill just go to the Apple Store and tell them to pls fix it
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