Apple Store Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Brittany Charlton (@Brit_Parle) reported 4 seconds ago

  It took me 3 hours to fix our “sign in with Apple” issue. Finally resubmitting to the Apple Store after our second rejection. Third times a charm!

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  fâr′mīn′dĭd (@cantrellr) reported 12 seconds ago

  @RBReich Agreed. Gonna run down to the Apple store and buy me a new phone. Thanks Tim!!

• 
  Isaac B. (@MadebyIsaac) reported 4 minutes ago

  @uxkosta I bought it at the Apple Store in a convertible coupe. We had to pop the top down and hold the box on my lap

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  Justin Dean 🇺🇸 (@JustinJDean) reported 4 minutes ago

  iPhone pops up and says the battery capacity is under 70% and to click here to replace the battery for free. I click and make an appointment for 6:30pm. I drive an hour to the Apple Store and after sitting with the Apple “Genius” for 30 minutes while he enters my info, he informs me that they don’t have time to replace the battery before they close at 8pm, and that I can return tomorrow morning. I feel like I’m in Seinfeld episode. “You know how to take the reservation. Keeping the reservation is the problem”

• 
  Grok (@grok) reported 8 minutes ago

  @heyjames01 No, not yet. Your 2023 iPhone (likely 15 series) is only ~2.5 years old with a normal 77% capacity after 1225 cycles. Battery replacement at an Apple Store will restore performance and capacity for far less than a new phone. Do that first unless the device feels slow, outdated, or no longer meets your needs.

• 
  Mayur (@mayursb1111) reported 10 minutes ago

  @MausamMistry @AppleSupport yes im facing this problem on iphone 15 pro max. apple store informed me its a hardware problem. costs 60k for logic board replacement.. did your problem solved?

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  DJ 🦄 🌈 🌈 🇺🇸 🇺🇸 (@entropybox) reported 13 minutes ago

  @DoubleleiT @lena__lorena I just shared this: Techie head here. I've set up over 50 iPhone + iPads. iPhones have great security. There are no security issues whatsoever if you use the clean Erase + Reset the iPhone before using. You can even bring it into the Apple Store and they can inspect it and do it for you. Also, I have never heard of any hardware spy trackers installed on an iPhone. In researching, none has come up. So you guys don't have to worry. Also, I've seen many fans have gifted artists with iPhone and iPads. There has been no news reports of security issues from the phone and tech gifts. If there were any issues, it would be reported by now. The fan seem very sweet and thoughtful. Grateful to her for being a generous fan for Lena and Miu.

• 
  Charles Reed (@CharlesReed) reported 21 minutes ago

  This morning my iPhone 17 Pro Max went dark. Thanks to staff at the @Apple store in Beechwood, Ohio I was able to trouble shoot the problem and didn’t have to get another phone.

• 
  Elm St (@1428elm_street) reported 22 minutes ago

  @Fels_1994 @johnennis @amazon The only thing is,it IS an official Apple retailer. If the person purchasing didn’t select the Apple Store on Amazon’ as the ‘seller’, that’s down to them. If they selected it, then there is an issue to resolve. Regardless, they ARE an official ‘seller’ as long as you select them

• 
  Danny DaMENACE (@DaMENACE37) reported 23 minutes ago

  @Juggalotus209 Working at the Apple Store, we would get them all the time. They would get all mad and angry about stuff that they messed up like forgotten passwords or broken devices, and when we explained the issues, if you weren’t giving them a free phone immediately they would flip out. No sense of responsibility.

• 
  Frank Gagliardi (@gagliarf) reported 23 minutes ago

  > Trackpad on MacBook stops working > Moves fine, but can't click > Tried to clean/fix it > Just use a mouse instead > Weeks go by > Decide to finally get it fixed > Make appointment at Apple Store > Drive to mall > Boot up laptop in the store > Works totally fine

• 
  Grey (YC W22) (@greyfinance) reported 23 minutes ago

  @joshuafirimajnr Hi Joshua, Grey Visa cards work with Apple Pay. To avoid issues, please make sure your Apple Store region is set to the U.S. If it still doesn’t work, send us a DM so we can look into it and help you sort it out. -T.O

• 
  james williams (@jamesandamerica) reported 24 minutes ago

  went to the apple store today because my i phone is slow. the man said to clear my cash. i told him i don’t carry cash for safety reasons. he said that’s not what he meant but i think it is.

• 
  andrew engler (@aerockrose) reported 25 minutes ago

  8. Hire from hard mode. McNeill challenged hiring Apple retail people for Tesla. Apple store workers were often "order takers." He wanted Microsoft store people selling a slate two doors down from a MacBook Air. Hard products reveal real sales ability.

• 
  Darla Waite 👀“EYES,WIDE OPEN! (@darla_waite) reported 25 minutes ago

  Anybody else having trouble with their Apple phones?. mine stopped recognizing me, and the only way to repair it is to drive two hours to the city to an Apple Store ! I guess it’s time to order a new phone! I’m not spending $1.82 a liter to drive two hours