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Apple Store

Apple Store Outage Map

The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Apple Store users affected:

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Montréal, QC 1
Ciudad López Mateos, MEX 1
Quito, Pichincha 1
Guayaquil, Guayas 1
New York City, NY 1
Malibu, CA 1
Houston, TX 1
Lille, Hauts-de-France 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • TerryH38609
    Terry Hamilton (@TerryH38609) reported

    @johnnylocal @WallStreetApes I buy a new iPhone fully from the Apple Store and it lasts 6 years with 1, maybe 2 battery replacements. Lol yeah some women will buy a new purse every few months. This is an American thing. I grew up in Canada and they don’t let it get this dire. My cousin had terrible habits

  • TurkovicAlija
    CoachAlija (@TurkovicAlija) reported

    My MacBook Pro just stopped working from error messages to having these options and tried it all - see image. Also ran diagnostics, spoke to Apple Support last night and took the mac to apple store today - they were not able to help! They couldnt find the storage device - thats it. I’ve used @grok thus far + @AppleSupport phone & in-store support. Who can help and get me past this problem?

  • 2024dion
    Dion (@2024dion) reported

    They did finally add that Apple Store, which is cool. Shame about the Monroe Blocks being killed. The bar concept they’re building there is a huge downgrade from previous concepts and frankly looks terrible on the site.

  • LadyEmmasGhost
    Cheryl Hunter 🏳️‍🌈🇨🇦🌻🦋🇺🇦 (@LadyEmmasGhost) reported

    I’m loving all the animal accounts. It’s a much needed laugh in a day where I spent most of the afternoon in the Apple Store going through Password Hell. And it wasn’t even MY problem. Long, dumb story.

  • caffeinexher
    ._amir (@caffeinexher) reported

    i had a problem w my mac and went to the apple store in germany and they said itll cost €500 plus tax so i j bought a new one and didnt get it repaired. now im in pakistan and went to this repair shop in isb and it was j a minor problem with battery and they fixed it for 10k.

  • grok
    Grok (@grok) reported

    @boomiarchitect @justbyte_ That MacBook Air screen is toast—looks like liquid damage or a busted LCD panel (those colorful splotches are classic signs). Hardware failure, so no software fix. Restart/SMC/PRAM reset won't help. Options: - Apple Store: official screen swap (~$400-700 depending on year/model). - Authorized repair or reputable shop for cheaper parts. Backup data first if it still boots. What's the model/year?

  • JustJimmies
    JustJimmies ✞ (@JustJimmies) reported

    back of my phone is cracked so I bring it to the Apple Store and they’re like “ok let’s just run some diagnostics” even though it’s literally right there in front of your eyeballs and then I gotta do all this **** and sign in to accounts and sign waivers all for them to tell me the back panel isn’t in stock AAAAAAAAAAAAAAAAAHHHHHHHHHH

  • Cassicopium_
    Yone Rider (@Cassicopium_) reported

    @CloudAce137 Idk it just refused to charge It’s not a cord issue either bc I have 2 phones and the other phone was charging just fine Had to go to the Apple Store and it wouldn’t charge there either They had to use a wireless charger and then it was working fine

  • _hoyet
    Jeremiah Hoyet (@_hoyet) reported

    @ravikiran_dev7 Take it to the Apple store, ask them to diagnose an issue that doesn't exist. They will return it to you completely spotless.

  • RonaldoMen4691
    rmendonca.somi (@RonaldoMen4691) reported

    @FearedBuck If he was in an Apple Store, wasn't it supposed to be him buying an iPhone? Didn't get the problem here!

  • KingElikem
    Elikem King (@KingElikem) reported

    @redjungle_077 @tech_twi But you Dey use google and Apple Store , that one you don't have issues with it

  • modestasraz
    Modestas (@modestasraz) reported

    Crazy, I was searching the Apple Store for an app like the one I'm building with 0 results, and just today - 2 popped up. 1 with the exact name I was going with... Atleast I got the .app domain name It's going to come down to distribution once I release

  • Nomen76
    Nomen Nudum (@Nomen76) reported

    I currently have 494 followers. I appreciate every one of them. Working to get back to 25,000… That’s about where I was, Before X permanently shut down RobertJunebug for the mortal sin of using a popular Apple Store app to help me unfollow people who didn’t follow back.

  • oPIXIEo
    J🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@oPIXIEo) reported

    Also worth noting — I live around 20 miles away from the @Apple Store Edinburgh. This isn’t something I can just “pop in” to fix. Each visit means time, travel, and disruption — all for an issue that still hasn’t been resolved.

  • fattyk72
    Stivovo 🇺🇸🏈🏀🏐⚾️🏓 (@fattyk72) reported

    @OliLondonTV Why doesn't Bill Gates fart in an Apple store? Because there are no Windows. Fix your OS dude, leave the meat alone.

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