Apple Store

Apple Store Outage Map

The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Apple Store users affected:

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 2
Ghāziābād, UP 1
London, England 1
Santa Cruz de la Sierra, Departamento de Santa Cruz 1
Ashburn, VA 1
Kansas City, MO 1
Hamburg, HH 1
Dallas, TX 1
Sofia, Sofia-Grad 1
Wetumpka, AL 1
Mont-Royal, QC 1
Pittston, PA 1
Bishops Stortford, England 1
Miami, FL 1
North Vancouver, BC 1
Boston, MA 1
Fort Collins, CO 1
Machala, Provincia de El Oro 1
Hyattsville, MD 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • AirspeedSwift Ben Cohen (@AirspeedSwift) reported

    @slava_pestov Like, if our house burns down from wildfires, the Apple Store probably would too.

  • gxab_ gab (@gxab_) reported

    petition to shut down the mf apple store cause yall annoying

  • trilogyhours iman (@trilogyhours) reported

    i have to go outside tomorrow bc i need to go to the apple store so they fix my mac 😩💔

  • Rajedv RJ (@Rajedv) reported

    @Apple__India purchased air pod on jan 2021. Left AirPod is not working and not getting replacement for free Apple store is charging Rs.7000.00 to replace single left side one Kindly give replacement free as the same is under warranty

  • Tom_Wright12 Tom Wright (@Tom_Wright12) reported

    Going to the Apple store to slowly replace broken butterfly keys as a quarantine hobby

  • Mech_Mind Certified Engineer (@Mech_Mind) reported

    @AmazonHelp I purchased an Airpod from Amazon. Got Damaged pack and Sound causing issue. Executives asking me to visit Apple store (which is 40 kms my home) Unable to visit due to some reasons.

  • karthiknara99 Karthik (@karthiknara99) reported

    @AppleSupport horrible experience at the apple store today. My Powerbeats pro has connection/charging issues. It was reproduced at bar, sent out for service and the service center could not repro the issue apparently and the store tells me all they can do is retry the same steps.

  • Kristen_Howe Kristen Howe's drafting Falling for You.🍁🍂🏕🚣‍♀ (@Kristen_Howe) reported

    Jus66 scheduled an appointment at the apple store for tomorrow afternoon at 2:15 pm. Hope they can fix my wifi and internet connection issue.

  • Mech_Mind Certified Engineer (@Mech_Mind) reported

    @AmazonHelp 1. Now what is meaning of Return or replacement policy. 2. If I could visit Apple store why I would buy Product from Amazon. 3. Apple Will resolve the issue for sure as they don't want to loose their customers. What Amazon is doing Right Now to protect their customers?

  • GamezFrank Frank (@GamezFrank) reported

    @JeffTutorials They were available to try at my local Apple Store. If you have one nearby, consider checking them out in person. I am waiting for the next design, hopefully they do something about the terrible carrying case

  • e_carter67 e.carter67 (@e_carter67) reported

    @Apple So frustrated w/ my 11Pro Max. It has never worked correctly. Had to buy at Costco Bc our Apple store was closed forever (COVID). Then I got sick & on top of it all, still haven’t received the promo Costco offered me. I’ve given up. Over $1000 for a slow, glitchy phone.

  • GeekAndDad Dad (@GeekAndDad) reported

    @notjosh Geek ran our first one through the clothes washing machine and I was sad it died. Zoomed down to the Apple store when it was announced they would be discontinuing them and I managed to get one before they were all gone. <whew!>

  • joshuabeny1999 Joshua Hürzeler (@joshuabeny1999) reported

    @BelkinCares had issue contacting you via live chat. On iPhone I always fall out of the chat due page suddenly reloads and on pc I cant even connect to the chat. Tried already six times... Want a replacement for my screen protector to apply in an apple store for my iphone 12pro

  • RAYSTRONGSR godfather, bbu! (@RAYSTRONGSR) reported

    I gotta get my phone fixed ASAP. But ion want the fake fix. I want the real that’s continue 2 work after months .. guess I gotta gon2 the apple store fr

  • e_carter67 e.carter67 (@e_carter67) reported

    @callmesairyn @Apple Same! Had to buy it (11Pro Max Bc of course that’s all they had in stock) at Costco. Our Apple store was closed forever Bc of COVID. Then I got sick and on top of it all, I still haven’t received the promo Costco offered me. SO disappointed. Over $1000 for a slow, glitchy phone

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