Apple Store Outage Map
The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Apple Store users affected:
Check Current Status
Sign in
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New Delhi, NCT | 2 |
| Ashburn, VA | 2 |
| Machala, Provincia de El Oro | 1 |
| Hyattsville, MD | 1 |
| João Pessoa, PB | 1 |
| The Bronx, NY | 1 |
| Pune, MH | 1 |
| Soisy-sous-Montmorency, Île-de-France | 1 |
| Essen, NRW | 1 |
| Atlanta, GA | 1 |
| Bluffton, SC | 1 |
| Standish, ME | 1 |
| Los Angeles, CA | 1 |
| Blackburn, England | 1 |
| South Park Township, PA | 1 |
| Illescas, Castilla-La Mancha | 1 |
| Monroeville, PA | 1 |
| Boca Raton, FL | 1 |
| Jewar, UP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
-
Kevin Goldsmith
(@KevinGoldsmith) reported
from
London Colney, England
Not exactly a hot take, but just stopped by the Apple store to buy a cable. Wow, do I miss a register. Having to track down the right Apple employee to give them too much money for something... Not exactly the luxe experience they aspire to.
-
Charlie Garnham
(@pbandapple) reported
from
Exeter District, England
People wonder that retail is going down hill but when big players like @DunelmUK don’t even have contactless payments at their tills, there is no wondering. Off to find a homeware store that will gladly accept Apple Pay for this wallet-less millennial. Welcome to the 90s!
-
savannah
(@savannahjslaton) reported
from
Beavercreek, Ohio
i would just like to thank @KentState for making me spend over an hour at the apple store and giving the apple techs a problem they cannot solve 👏🏻🥂 cheers to you
-
Justin E. Harris
(@envisionwithj) reported
from
Oakland, California
Apple Store is down! #iPhone11
-
Shell Bryson
(@shellbryson) reported
from
Edinburgh, Scotland
@AppleSupport don’t appear to be able to pre-order the new Watch straps from the Apple Store app via Applepay. Payment declines. ApplePay itself is fine, tried making ApplePay payments with other retailers, no issues.
-
Dakota Allen
(@dakotadallen) reported
from
Highland, Massachusetts
Don’t forget to update your payment and shipping info in the Apple Store app before it goes down tonight, folks!
-
Victoria Lynn
(@victorialynna) reported
from
Lakeside, California
Thread: 7:40a: Apple Watch falls and shatters 3:00p: Apple store says it’s going to be $280 to fix or $530 to get new version 3:30p: Sprint has me pay for a new watch since my old watch will be available for upgrade soon and finds out I should have apple care after payment...
-
The 16oz. Canvas
(@16ozCanvas) reported
from
Trumbull, Connecticut
Apologies for the delay for this week’s episode. Technical difficulties with our laptop. In the queue at the Apple Store to address the issue. Hope to have the episode online today. Stay tuned...
-
Natan Gesher 🆖
(@gesher) reported
from
Manhattan, New York
Pro display: cool Improved camera system: drool Pro Max: fool “Midnight green”: fool Actually, any color besides black: fool A13 bionic: cool Preorder at 8 am: cool Shutting down the Fifth Avenue Apple Store and then making a big deal about reopening it: fool
-
katelyn rose
(@katelynrrivera) reported
from
San Antonio, Texas
also, psa if you have apple care it’s $29 + tax to fix your phone at the apple store. 🤗
-
Shawn Patrick
(@shawnyseen1980) reported
from
Toronto, Ontario
@Apple the apple store couldn’t fix my Year and half old iPad Pro. $800 down the drain. I’ll never buy any of your products again.
-
Víctor Orozco
(@tuxtor) reported
from
San Francisco, California
Just to know guys, @Apple keyboard issues are real and now I'm stuck into an Apple store trying to get my laptop fixed before presentation
-
Anne Newbould
(@annie7110) reported
from
Wallasey, England
@VodafoneUK again I have wasted 2 hours of my life trying to get a resolution to my service issue, to be blackmailed into staying with you! This has taken 2 mths to sort out, back & forth to your shops, Apple store etc!! Still no WiFi access, , unable to call or receive calls
-
Susan Silvestri
(@SilvestriSusan) reported
from
Manhattan, New York
@TMobileHelp The 2 stores I went to in midtown Manhattan told me that none of them had them & 1 suggested I go to an Apple store. I’m trading in my current phone and was told it has to be done in store in order to use the trade in towards the down payment.
-
Rob Fox III
(@RobFoxThree) reported
from
Austin, Texas
@Dan_Regester If you search it on the iTunes Store app instead of the Apple Music app it works fine too. Just trying to get the Apple Music app issue sorted out
Check Current Status