Apple Store Outage Map
The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Apple Store users affected:
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Iztacalco, CDMX | 1 |
| Brisbane, QLD | 1 |
| Salisbury, England | 1 |
| Guayaquil, Guayas | 2 |
| Ambato, Tungurahua | 1 |
| Ituiutaba, MG | 1 |
| Aubenas, Auvergne-Rhône-Alpes | 1 |
| Billy-Montigny, Hauts-de-France | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
-
Kris Puckett (@krispuckett) reportedThere were two reasons I did this: 1. MOST IMPORTANT was an audit of the screens without being distracted. I wanted to just sit and stare at each one then write down my thoughts on how to make them better. Then pass that back to Claude Code easily. 2. Easy access to Apple Store/web assets.
-
Laura (@LauraPrince9122) reported@Ahmadansari2233 @L1enthusiast How did you get one? Are they any good my iPhone 16 pro max from the Apple Store in Liverpool has just about lasted nearly 2 years…. Front screen broken back glass smashed not worth investing in fixing again….. don’t want the ultra but is it better than pixiel fold hmm 🤔
-
kasper (@casper_calls) reportedDetroit believed a viable electric car was impossible. Elon Musk believed Tesla had to prove the industry wrong. This clip is from 2007, when Tesla was still imagining service centers that felt closer to an Apple Store than a traditional dealership. The larger goal was not simply to sell Roadsters. Musk wanted Tesla to become evidence. The technology could work. People would buy it. Electric cars could be desirable instead of feeling like a compromise. He also explains why selling Tesla to an established automaker would have slowed the mission down. Incumbents usually ask whether a strange new product fits the existing business. Startups can ask whether the existing business deserves to survive.
-
Mohit Gupta (@mohit2asdf) reported@RazorpayX I team Razor pay Apple Store vouchers not working from 2 days . Please check The issue .
-
critical_thinker (@hypos0v) reported@realMAG1775 Kids each have a Neo. Yes, you pay the "Apple Tax" premium but the **** just works.... I don't need to play IT guy.... If they do have issues they go into the nearest Apple Store and it's promptly taken care of. With my Dell it's endless cycles with Indian support idiots who can't even spell DELL.
-
αzυnყαn ꒱ (@adowaable) reported@rinniimii i mean it didnt matter much to me cus i only used my phone when i went to school though. at home i used my ipad pro 24/7, if i was going anywhere else i just had no phone LOL it became a problem once my ipad suddenly stopped working and i only had that phone as a backup… hence why i had to upgrade :’3 BUT a few months later my ipad is up and working randomly again! right before i was gonna take it to the apple store too LOL, so W all around
-
Eric Smith (@Eric_Smith08) reportedHere's what she told me at the end: Apple operates over 500 retail stores in 26 countries. They generate more revenue per square foot than any other retailer in the world. But the money isn't what makes them different. It's what happens inside them that most customers never experience. Free diagnostics that catch $99 problems before they become $2,000 replacements. Free workshops that teach photography, video, music, and coding every day, in every store. A trade-in program that turns old devices in any condition into instant credit. Education pricing that saves students and teachers hundreds of dollars. Personal Shopping Sessions that build your perfect setup with zero pressure. A Small Business Team that configures, deploys, and manages devices for companies. A Self Service Repair program that ships genuine parts and professional tools to your home. An app with AR shopping, video consultations, and express checkout. And a 14-day return policy that lets you live with a product risk-free. Most customers walk in, buy something, and walk out. They never book a workshop. They never schedule a diagnostic. They never check their trade-in value. They never ask for education pricing. They never meet the Business Team. They never know about Self Service Repair. They never try the return policy on a purchase they're unsure about. "Apple built the highest-revenue retail stores on earth not by selling harder, but by offering more. The selling happens because the services build trust. Most customers access 10% of what the store offers. The other 90% is sitting there free, available, and waiting for someone to walk up and ask." She said the 9 services above are available right now at your nearest Apple Store. Most of them require nothing more than walking in and asking. Some require a quick online booking. None of them cost anything beyond the products themselves. The store didn't change. What you know about it did. And that's the difference between someone who buys from Apple and someone who actually uses an Apple Store.
-
Kofi Yeboah (@kreativesky) reportedLaptop overheating again…to the Apple Store I go 😭 can’t afford to not fix it this week
-
izzy (@izzymennah) reportedI feel most at peace when the Apple geniuses at the Apple Store let me pretend to be a technology nerd about my broken MacBook
-
Töregene (@_OftheWaves_) reported// Just a heads up to my close moots, I have tech issues with my phone again so I will be away from answering on my phone at least for a while, since I will be using a loaner and sending in my phone to get fixed by my local apple store. I had issues with it earlier this year
-
jahbibi (@lustclouds) reportedJust spent over 3 hours in the Apple Store tryna fix all my problems across devices, ain’t **** funny rn
-
The Augmented Path (@AugmentedPath) reportedTried Apple’s new hardware leasing option and got sent through @Klarna. Rejected with no explanation, then dumped back to the Apple Store home screen with an empty cart. Apparently Klarna wants you to build a purchase history with them before they’ll “trust” you. If they actually checked my credit history, approval wouldn’t be an issue. Really disappointing to see @Apple outsource financing to a company with a model like this.
-
William AI (@wiliam23820a) reportedIf this changes how you use the Apple Store or saves you $229 with an education discount you didn't know existed one ask: Repost the first post so the next person buying a MacBook at full price sees the price match, the trade-in, the free workshops, and the discount they qualify for. Follow [ @jackcoder0 ] I break down the hidden services, retail secrets, and money-saving strategies that companies bank on you not asking about. Next thread: the AppleCare+ honest math when it saves you $300 and when it wastes $269. The decision framework every Apple buyer needs before checkout.
-
hose (@nyconlychild) reported@Assurant I use my phone for work & this has cost me dividends & impacted me negatively. I’m getting the run around with replacing my iPhone 16 pro & I’ve paid you for coverage for well over a year. I visited the Apple Store diagnostics can’t detect the issue. Replace my device
-
Xyntesiz (@vielie9696) reported@Action_Taimanin Remove your game from Apple Store, that will make you trouble lot any future!!