Apple Store Outage Map

Community Discussion

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Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Feiyi Girl (@FeiyiGirl) reported 2 minutes ago

  Everyone pay attention. I had been slept without intention again in restaurant, then a woman came over to wake me up, same thing. Every time when I DFU my phone, SDD rat use same thing to put me sleep and do such thing on my restored phone. This time I have to tell everyone what happened when I DFU my device today at Norwich Apple Store: the staff wanted to MDM my device, and I caught it. How shame it is. I requested restore again to not escalate the issue because I think he had been ordered to do so. I didn’t think that even not give up instead of making me sleep again to do such things on my device again afterwards. Insane

• 
  Black Panther Wakanda (@panther_wakanda) reported 3 minutes ago

  @slytheecreator I downloaded the canel app on Apple Store but doesn’t seem to work. What could be the problem ?

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  𝕬𝖈𝖊_𝕱𝖗𝖎𝖏𝖔̈𝖑𝖊 🇺🇸 (@Ace_Frijole3) reported 4 minutes ago

  I feel sorry for @Macys & the @Apple store — they’re going to loot the stores, who you ask, Mistah Mayor? Why, your low IQ Arabs, Dominicans & “Those People” — they’re going to burn the City down & loot everything in sight

• 
  Bradley (@VerdeSelvans) reported 5 minutes ago

  Update regarding this issue: I just visited an authorized Apple Service Center. They told me that if Apple approves the replacement, it will take about 1–2 months because the replacement unit needs to be imported from Singapore. Even though I have the case number and a letter from the Apple Store Shinsaibashi, they said those documents don’t guarantee that my iPhone will be replaced. If Apple declines the replacement request, I’ll need to contact Apple Support again. I’m really hoping they’ll replace my device. In the meantime, I’ll be using my other iPhone as my main phone.

• 
  Asrar (@asrrrrrr217) reported 10 minutes ago

  @AIAdsApps I have very problem with apple store ?

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  Savvy (@TechnovityTech) reported 10 minutes ago

  @techactually I can return it back to Amazon tho. But I remember it was locked down in Apple Store so I don't get to experience 🫠

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  Cookie⚡ (@Bitcoin_Cookie) reported 10 minutes ago

  @SoldierSats Google play is being worked on, and Apple store is... Well, a tricky one. The kink is, these stores require devs to run there code so they take a 30% cut of all trxns. My apologies for the download issue. Most phone, have a setting to allow third party/non store downloads. Its quite possible this setting is not enabled.

• 
  Fandom Pulse (@fandompulse) reported 14 minutes ago

  Star Trek writer Peter David on why he hated Star Trek: Discovery: "I have no idea what any of it looks like. Every single scene was apparently filmed in a power outage. The sets are dark, the costumes are dark, everything is so dámņëd dark. I mean, yes, people said that the new Enterprise in the Abrams film looked like an Apple store, but at least you could see it. I can’t see crap in ST:D. " Is this a common problem with modern tv shows?

• 
  Dr. Buddy Rydell (@DrBuddyR) reported 15 minutes ago

  @Trader0zan @bowscan Report to Robinhood so they can handle the SEC and FBI side of things. They ****** up when they had us invest into an actual product, not a memecoin and then walked away away from it 24 hours later, after dumping on us from side wallets. Dumbass used the Apple Store to signup for X so tracking won’t be a problem.

• 
  GazaEnterprise (@GazaEnterprise) reported 17 minutes ago

  Apple Is Testing AI Powered 'Live Notes' to Streamline Genius Bar Appointments. Apple is testing a new artificial intelligence feature called Live Notes, designed to make Genius Bar appointments more efficient for both customers and Apple Store employees. Instead of a Genius Bar employee manually writing down everything discussed during a repair appointment, Live Notes uses AI to listen to the conversation and generate a transcript in real time. The feature only works if both the customer and the employee give their consent, making it an opt-in system rather than something that's enabled automatically. Once the conversation is finished, the AI generated transcript is saved directly to the employee's iPad and becomes part of the repair record. This creates a detailed log of what was discussed, including the customer's description of the issue, troubleshooting steps, recommendations, and any repair decisions made during the appointment. The biggest advantage is that employees can spend more time interacting with customers instead of constantly typing or taking handwritten notes. Rather than dividing their attention between the customer and their iPad, they can focus on diagnosing the problem, answering questions, and explaining repair options while the AI handles the documentation in the background. For customers, this could also lead to more accurate repair records. Important details are less likely to be forgotten or recorded incorrectly, which can help if a customer returns for a follow-up visit or if another Apple technician needs to continue the repair later. Having a complete transcript ensures everyone has access to the same information. The feature also has the potential to improve efficiency across Apple's retail stores. By automating notetaking, Genius Bar appointments may move faster, employees could handle more customers throughout the day, and the quality of documentation could become more consistent across different locations. Although Apple is currently testing Live Notes in only some stores, it reflects the company's broader strategy of integrating AI into everyday services. Rather than using AI only for consumer-facing features, Apple is also exploring ways it can streamline internal workflows and improve the overall customer experience. If the trial proves successful, Live Notes could eventually become a standard feature at Genius Bars worldwide.

• 
  (Comms Open!) JakeArtOfficial (@art_jake) reported 17 minutes ago

  Went to my local Apple store to get my Battery replaced because addmiteddly I wore it down by charging it nearly ALL THE TIME... Only for them to tell me "Hey uuuhhhhhm so uhhhhhm some uhhhhhm good news & some uhhhhhm bad news uhhhhhhhhhm... so the Good news is you have a practically new phone! & the bad news is we had to replace your phone & all of your data is gone"

• 
  Georgi (@GotinGeorgiG) reported 19 minutes ago

  @seckincreatives @aandreug @framer But why's that a problem, see the Apple Store for instance - it's the absolutely same system, there are millions of apps, most of them are buried and nobody cares for them, let the market decide what works and why. We're in 2026 and marketing and product go hand in hand, there's no way around that, the old way was outdated, so they changed it, my templates are buried as well, but that's no reason to cry just work harder and adapt to what's new.

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  pastor.flacc (@pastordotflacc) reported 25 minutes ago

  @retrohoopers Bro posting like he fell down a flight of stairs at the apple store

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  sivat.eth (@0xSiva) reported 27 minutes ago

  @poonamjourno @AppleSupport @Apple I'll recommend visiting the nearest Official Apple Store (if available in your city) If not, reach out to their international customer support from Apple official support iOS app Apple official customer care is top notch and it's very likely, all your issues will be resolved

• 
  昶謲 (@howyouarrive) reported 28 minutes ago

  I have to say, Apple's payment system has some serious issues.@AppleSupport When I tried to apply my $100 account balance to a checkout order on the Apple Store, the credit was applied correctly. I am trying to purchase four AirTags for same-day delivery, which requires me to pay an additional $15. The system gave me several payment options: Apple Card, Visa, or Apple Pay. I tried every single one of those options. Even though I correctly entered all of my personal information and billing address, I kept receiving the same error message: "Your payment authorization failed. Please verify your information and try again, or try other payment methods." Furthermore, I encountered several front-end bugs during the checkout process, such as misaligned icons. There was also an issue where the Apple Pay interface would open but remain completely blank. I would like the Apple team to look into these issues.