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Apple Store

Apple Store Outage Map

The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Apple Store users affected:

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Montréal, QC 1
Ciudad López Mateos, MEX 1
Quito, Pichincha 1
Guayaquil, Guayas 1
New York City, NY 1
Malibu, CA 1
Houston, TX 1
Lille, Hauts-de-France 1
Estelí, Estelí 1
Hamburg, HH 1
Jaipur, RJ 1
Menomonie, WI 1
Dundee, Scotland 1
St. Louis, MO 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • acxsasx
    AC Thompson (@acxsasx) reported

    @AndyObtiva @AdamTornhill Yeah, we’re actually struggling to figure this out. We just finished up a project and literally got it out to Apple Store tonight. We’re gonna be tackling that literally next week. I’m currently advocating that we have a developer per project. Our projects are small enough. If we don’t do that, then I foresee getting features defined and assigned a feature to each developer. And then see what kind of merge conflicts we get. I want to error on the side of moving too fast. Because right now we’ve been erroring on the side of moving too slow. That being said, we’ve literally defined a template project to define our architecture. And we defined a core library that is app agnostic. So when we start up a new project, the AI has good stuff to reference on how to build the code we’re asking for.

  • oPIXIEo
    J🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@oPIXIEo) reported

    Also worth noting — I live around 20 miles away from the @Apple Store Edinburgh. This isn’t something I can just “pop in” to fix. Each visit means time, travel, and disruption — all for an issue that still hasn’t been resolved.

  • Akhiles12103084
    Akhilesh (@Akhiles12103084) reported

    @techdroider You should have taken it to the apple store the moment these issues started popping up my man.

  • big_mikee88
    michael (@big_mikee88) reported

    @harryh skill issue… be an adult and talk to someone. every time i go into an apple store i already know what i want and i say i want this and it takes me 5 min or less to buy/walk out the store.

  • RavensMove
    Vivek (@RavensMove) reported

    @songjunkr Oh no. That looks like a defective screen. You should definitely head to the Apple Store; they might fix it for free

  • sunshinehope613
    ᴮᴱc⁷🪭☆˚⟡˖ ࣪ still with bts (@sunshinehope613) reported

    I JUST MET AN ATINY IN THE WILD FOR THE FIRST TIME EVER AT THE APPLE STORE!!!!! IVE BEEN HAVING ISSUES WITH MY AUDIO, so when I went, the guy turned on my phone and ofc ateez was the wallpaper and he said “oh youre an atiny?” AND I LEGIT STARTED FREAKING OUT AND HE JUST STAREDXHS

  • takiiapple
    georgie 🪼 (@takiiapple) reported

    phone broke took it to apple store me and guy in apple store just ignore the ao3 tab open whilst he’s trying to fix my phone

  • FootFerreira
    Football Ferreira (@FootFerreira) reported

    @richnweirduke Take back to the Apple Store and report Arsenal for this problem

  • complexsimon
    Simon (@complexsimon) reported

    @mweinbach Just be honest. If you walk into an Apple Store with a one year device, or a 5 year device. The five year device is upgraded because the battery is old, it’s slow or not supported and they need something new. They’re not the one you’re selling the improvements to.

  • CleverlyChic
    Ayushi Thoughts (@CleverlyChic) reported

    As a non Apple fan, I’m generally against using Apple products but I love them for this. When Apple created their in-store tech support, they had the option to call it anything like tech support, customer service or help desk. But they chose to call it the Genius Bar and the people who work there are considered geniuses. Most people think it’s just a marketing tactic but watch what happens when you call someone a genius. They start acting like one. When you walk into an Apple Store, they don’t just try to fix your phone. They solve your problem. They care about your experience. Words don’t describe people, they define them. 🙌

  • anilkrathee
    Anil Kumar Rathee (@anilkrathee) reported

    Working on android play store (around 77 Mb taken plus data-consumption), not available on Microsoft /apple store. That is sad. Printing is problem sir ji (@ECISVEEP)

  • AxelMtbr
    Antidote (@AxelMtbr) reported

    @MichaelJBrewis I think one of the biggest issues is how hard it is to demo. Can’t let others try it out. The Apple Store demo is also horrendous. Way too high friction for such a novel device.

  • nobuffer
    Nobuffer (@nobuffer) reported

    @jannismetrix @obscuravpn Correct. and issues with wrongly used batteries. They are trying to solve that is not a problem now. You use your phone 2 years and then if you need it you can take device to Apple store (for example) for a battery replacement...

  • BrotherBears85
    Brother Bear (@BrotherBears85) reported

    @Ledger Please focus on the Ledger Live issue on @Apple store.

  • yankeeplug_
    Uncle Emeka || YANKEE GADGETS .ng (@yankeeplug_) reported

    This can happen to a brand new iPhone you bought from Apple Store. This is the battery flex issue

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