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Apple Store Outage Map

The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Apple Store users affected:

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guayaquil, Guayas 2
Ambato, Tungurahua 1
Ituiutaba, MG 1
Aubenas, Auvergne-Rhône-Alpes 1
Billy-Montigny, Hauts-de-France 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • LearnWithBishal
    Bishal Nandi (@LearnWithBishal) reported

    WHAT THESE DIAGNOSTICS CAN TELL YOU Before you spend money on a repair, you can find out: • If your battery is genuinely worn out, or still healthy • If touch-screen issues are hardware-related and not just a software glitch • If your microphone, speakers, or sensors are starting to fail • If poor signal is caused by your iPhone or your carrier's network • If key parts have been replaced or the device was previously opened The difference? You walk into the Apple Store knowing what's wrong instead of guessing. Knowledge is expensive only when you don't have it.

  • SuperNetzel
    Ryan (@SuperNetzel) reported

    @badlyer123 @grok I don’t use a case. Anytime my phone has been damaged, in the rare case that happens I go to the Apple Store and they fix it and I leave.

  • WDRutherfordII
    William Rutherford (@WDRutherfordII) reported

    @AppleSupport need massive help fixing an error from Apple Store…your people simply told me to contact legal? They were rude, and I will if this is the only way…but this just seems like bad business…

  • The_Baron_X150
    Peter C.B.A. (Just Drink Rioja) 🇬🇧 (@The_Baron_X150) reported

    @jonhoneyball @dhh Give me the Mac any day. Just had my M1 MPB Max back from the Apple Store repair (£125) and I couldn’t be happier. No interest in Windoze and its endless problems. 🙄 That’s safely confined to a VM.

  • FanofyoutubersY
    FanofyoutubersYT (@FanofyoutubersY) reported

    @jigglemaster420 the problem is less with the game itself moreso google play and apple store is full of shovelware games with the same stick figure model, a half-assed gimmick and a bajillion ads, which only got worse after ai hit mainstream

  • DeffJeezus
    Deff Jeezy (@DeffJeezus) reported

    @_GTAVI_ I don't. They had the opportunity of a lifetime to generate early 00's Apple Store hype for a midnight release of this game. Naa Code in a box and maybe a physical release down the road. I hope the story gets leaked TLOU2 style.

  • Fofire3
    Forest Ratchford (@Fofire3) reported

    @BrendanNyhan Any reason you don't take it to an apple store. This seems to be a hardware issue. Doesn't seem like you're gonna be able to fix it on your own without it.

  • maazscript
    Maaz jr 🦅 (@maazscript) reported

    A little different from what I usually do👨🏾‍💻 After deploying the apps to both the Play Store and Apple Store, and while waiting for the frontend production team to catch up with me, I decided to spend some time on the other side of development. Currently testing the web application, going through reported bugs, validating fixes, reporting new issues, creating and assigning Jira tickets to engineers, and following up to make sure everything gets resolved properly. Not just building anymore… making sure what we build actually works. 🦅

  • nikewrayy
    🍃 (@nikewrayy) reported

    @markosaniga it's bought directly from Apple Store Germany, unless there's a shipping problem then i guess not.

  • kingroyaltae
    (ꪜ) faithy is seeing BTS🇨🇦BLM!⁷ 🇵🇸 (@kingroyaltae) reported

    MY MAN IS IN THE APPLE STORE BUYING ME A NEW IPHONE SO I CAN TAKE PROPER VIDEOS FOR MY BTS CONCERT ??!??!? THIS IS WILD (my camera is broken on my iphone12). THIS IS CRAZY

  • FarEast_Travels
    John Saboe’s Far East Travels (@FarEast_Travels) reported

    It’s true, Tim Cook read my email in 2018 and within 24 hours directed the local Apple Store to replace my logic board. Where’s the real person to solve my issue Team?

  • hypos0v
    critical_thinker (@hypos0v) reported

    @realMAG1775 Kids each have a Neo. Yes, you pay the "Apple Tax" premium but the **** just works.... I don't need to play IT guy.... If they do have issues they go into the nearest Apple Store and it's promptly taken care of. With my Dell it's endless cycles with Indian support idiots who can't even spell DELL.

  • Eric_Smith08
    Eric Smith (@Eric_Smith08) reported

    Here's what she told me at the end: Apple operates over 500 retail stores in 26 countries. They generate more revenue per square foot than any other retailer in the world. But the money isn't what makes them different. It's what happens inside them that most customers never experience. Free diagnostics that catch $99 problems before they become $2,000 replacements. Free workshops that teach photography, video, music, and coding every day, in every store. A trade-in program that turns old devices in any condition into instant credit. Education pricing that saves students and teachers hundreds of dollars. Personal Shopping Sessions that build your perfect setup with zero pressure. A Small Business Team that configures, deploys, and manages devices for companies. A Self Service Repair program that ships genuine parts and professional tools to your home. An app with AR shopping, video consultations, and express checkout. And a 14-day return policy that lets you live with a product risk-free. Most customers walk in, buy something, and walk out. They never book a workshop. They never schedule a diagnostic. They never check their trade-in value. They never ask for education pricing. They never meet the Business Team. They never know about Self Service Repair. They never try the return policy on a purchase they're unsure about. "Apple built the highest-revenue retail stores on earth not by selling harder, but by offering more. The selling happens because the services build trust. Most customers access 10% of what the store offers. The other 90% is sitting there free, available, and waiting for someone to walk up and ask." She said the 9 services above are available right now at your nearest Apple Store. Most of them require nothing more than walking in and asking. Some require a quick online booking. None of them cost anything beyond the products themselves. The store didn't change. What you know about it did. And that's the difference between someone who buys from Apple and someone who actually uses an Apple Store.

  • app_settings
    System Settings (@app_settings) reported

    @TechWhirlUlt @Cartidise @Cartidise try an iTunes restore first the Apple Store will likely have to restore the device to run diagnostics anyway so u might as well do it urself and see if that fixes the issue

  • Kamsiob
    Kamsiob (@Kamsiob) reported

    @DylanMcD8 I remember the first time I saw this phone. Wasn't convinced to get it until I saw a friend who had it face down on a table and asked him what that was. Within an hour I was at the Apple store getting ready to shelf my Palm Treo which I had just recently switched to from a BB.

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