Apple Store

Apple Store Outage Map

The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Apple Store users affected:

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Pittston, PA 1
Bishops Stortford, England 1
Miami, FL 1
North Vancouver, BC 1
Boston, MA 1
Fort Collins, CO 1
Machala, Provincia de El Oro 1
Hyattsville, MD 1
João Pessoa, PB 1
The Bronx, NY 1
Pune, MH 1
Soisy-sous-Montmorency, Île-de-France 1
Essen, NRW 1
Atlanta, GA 1
Bluffton, SC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • FirstRegime Gnomics&Omics (@FirstRegime) reported

    @JonahFurman Go to the apple store Genius Bar and in many places they will fix it without charge

  • SpottedFleecer Candy Coated Sniper (@SpottedFleecer) reported

    @DAnteFourPrez @cormyd_123 @anna_ksil Like fr lol. I would probably pair and unpair like 2x before taking my *** to the Apple store lmao Might get a google of the problem out of me but that depends on how non-lazy I am that day 😭

  • e_betania Betania (@e_betania) reported

    The screen on my phone has been broken for two days. I finally got it fixed at the apple store today (it was still under warranty but they were out of stock, which is why it took 2 days). HOLY COW that was the worst. 0 stars, do not recommend.

  • chagga_ibrahim chagga ibrahim (@chagga_ibrahim) reported

    @UgEquityBank Your mobile application is a piece of trash, i was using ezzy banking on my iPhone ios 16 version after your upgrade in 3 days now it’s not working and I can’t even find it in Apple Store

  • BenSchreiberCA It's Ben (@BenSchreiberCA) reported

    @WhatsApp Please help me get my account back and fix what Apple broke!! Apple employee deleted my entire phone without asking me and now I’ve lost all my data. Specifically, the 10+ years of WhatsApp is gone and irretrivably gone, thanks to Apple store employee’s incompetence.

  • andevers Allison in Brexitland 🇺🇦 (@andevers) reported

    Ok y'all. Here's a true pickle. I bought a new laptop. I set up Touch ID which you can use to login after you've once used your password. If computer dies you have to reenter password. Thing is my password won't work. I had to got to an Apple store and have them reset.

  • mashicola Daisy 🧸♡ mashi’s gf(real!) (@mashicola) reported

    thinking about how when i was at the apple store so my mom can fix her airpods i was translating and i was kinda struggling with the big words and all of a sudden the guy starts speaking spanish and i’m like 😐😑 you just watched me struggle like a idiot for what

  • AarJaeWilliams Aar Jae Wills 🇪🇺🏳️‍⚧️ 🏳️‍🌈🔶(They/Them) (@AarJaeWilliams) reported

    @PhilippaB Job there to fix the radio section of Apple Music and work on a new iPod and improve Apple News. Also I’d have free apples in all Apple Store at the Genius Bar.

  • twilz353 TWilz (@twilz353) reported

    @AppleSupport Went to Apple store today. When they connected it to a usb c cable, charged with no issue. When I came to use my old charger…watch died. Power reserve with red icon. Exactly why I went to the store today. Wasted trip.

  • AshlynnMuckell Ashlynn Muckell (@AshlynnMuckell) reported

    @LinkedIn problem i need rectified TODAY! I pay for a subscription- Linkedin via Apple store. Yesterday i was alerted by linkedin that pmt didnt go thru which was a lie. This morning my credit card statement shows a charge for 74.63 from Apple AND 70$ from u! Refund my 70$!

  • entemper Kevin Wilson (@entemper) reported

    Handed my broken AirPods (that I forgot to clean) to an Apple store employee with great shame.

  • bursinsbestie reh 🤍🦋 (@bursinsbestie) reported

    @sncrlyhande no my phone just shut down and the Apple store said it's dead so i need to get a new one 😭 I'm trying to back up my data but my iCloud was off ig

  • insearchofjess Jess Shen (@insearchofjess) reported

    @Apple I bought a new iphone 12 today from Apple Store and the product is defective and won’t charge because Find My Phone is turned on even when new. Apple Store is unable to fix or return or refund. So what am I supposed to do?

  • maria_veeee thugprincess✨ (@maria_veeee) reported

    I can’t believe I had to make an appointment at the Apple Store :( now I have to wait to fix my phone :(

  • KOPlTAE tin (@KOPlTAE) reported

    @MlNALOML tbh i don’t think i ever did, but i probably took it to the apple store to see if they can fix it. as long as i had apple care it was free of charge

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