Apple Store Outage Map

Community Discussion

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Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ted Wagner (@tfwagner) reported 1 minute ago

  @GeorgeKamel I still laugh that the former Apple Genius didn’t suggest a new iPhone battery for @RachelCruze, when she probably needed one. There’s this place for such a fix, called the Apple Store.

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  BlueHeron (@BlueHeronIOP) reported 3 minutes ago

  @Jake__Wujastyk @Apple I have a iPhone 13 Pro. The battery was down to 71%. I want to upgrade to a 17 Pro and AT&T has a promotion that will pay me the full value of the 17 Pro if I trade in my 13 Pro, but it has to have a battery >80%. I took it to the Apple Store today and got a new battery for $90. If I didn’t upgrade the battery, it would cost me a few hundred $ to do the upgrade. DO NOT SWITCH TO SAMSUNG. Nothing wrong with it, but if you’ve been using IOS for a long time you won’t be able to put up with Android. Too much of a difference.

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  maxtm (@maxtm) reported 11 minutes ago

  @historyinmemes I went to an Apple Store about 8 years back and the network was down so they pulled out those credit card imprinters and special slips. I hadn't seen carbon copy credit card slips since childhood. KA-CHUNK

• 
  HansFritz (@Max85690) reported 16 minutes ago

  @Rezor_Official I downloaded the app from the Apple Store and it’s not working properly. When is the app going to be working on iOS?

• 
  αzυnყαn ꒱ (@adowaable) reported 17 minutes ago

  @rinniimii i mean it didnt matter much to me cus i only used my phone when i went to school though. at home i used my ipad pro 24/7, if i was going anywhere else i just had no phone LOL it became a problem once my ipad suddenly stopped working and i only had that phone as a backup… hence why i had to upgrade :’3 BUT a few months later my ipad is up and working randomly again! right before i was gonna take it to the apple store too LOL, so W all around

• 
  Anthony Woolf (@anthonywoolf) reported 18 minutes ago

  Is it possible we are at the beginning of the end of the smartphone era? If AI is as big as it appears to be, computer and memory will flow to its applications (from datacenter to edge). This will cause price inflation for smartphones, including and perhaps especially Apple ones because Apple's edge has been ever more advanced compute (and better cameras), alongside of course amazing software. So iPhones go up in price, margins go down, and people upgrade less. Apple's strategy of on-device AI exacerbates the problem because it adds cost, but not much functionality. On device Apple models sound like the elegant and profitable way to avoid the capex-AI investment cycle bedeviling Wall Street, but it instead pushes Apple headlong into a high price, low margin winter of expensive on device AI combined with an awkward partnership with its primary competitor, Google (who seems to be losing its AI mojo as we speak). And as an aside, I had the unusual experience at the Apple Store yesterday of being upsold aggressively on Apple News+ and some business service thing I didn't want. Apple service revenue is important, but it's very tied to Apple devices (especially Apple Care). Anyways, just a thought. Not bagging on Apple, but the thought occured to me that if the competition for scarce computer and memory doesn't let up, Apple's salad days of ever more powerful iPhones at a reasonable cost may be over.

• 
  Omkaar🔆 (@buildwithomkar) reported 20 minutes ago

  Faced a similar issue at the Apple Store recently. Opted for credit card EMI on a MacBook, but the entire amount was billed upfront in one go. The store blamed it on the bank rejecting the backend EMI conversion. Credit card EMI processing in retail is notoriously messy.

• 
  🍃 (@nikewrayy) reported 20 minutes ago

  @markosaniga it's bought directly from Apple Store Germany, unless there's a shipping problem then i guess not.

• 
  Ibrahim Kwajaffa (@ibrahimkwajaf) reported 22 minutes ago

  @Hassaan_Shehu @DStvNg @InterswitchGRP Download mydstvapp on play store or apple store. Use it to clear E16 error.

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  John Saboe’s Far East Travels (@FarEast_Travels) reported 25 minutes ago

  It’s true, Tim Cook read my email in 2018 and within 24 hours directed the local Apple Store to replace my logic board. Where’s the real person to solve my issue Team?

• 
  Kofi Yeboah (@kreativesky) reported 30 minutes ago

  Laptop overheating again…to the Apple Store I go 😭 can’t afford to not fix it this week

• 
  kasper (@casper_calls) reported 30 minutes ago

  Detroit believed a viable electric car was impossible. Elon Musk believed Tesla had to prove the industry wrong. This clip is from 2007, when Tesla was still imagining service centers that felt closer to an Apple Store than a traditional dealership. The larger goal was not simply to sell Roadsters. Musk wanted Tesla to become evidence. The technology could work. People would buy it. Electric cars could be desirable instead of feeling like a compromise. He also explains why selling Tesla to an established automaker would have slowed the mission down. Incumbents usually ask whether a strange new product fits the existing business. Startups can ask whether the existing business deserves to survive.

• 
  Mostafa Ezzat (@mostafaezztaman) reported 33 minutes ago

  @Apple @AppStore @AppleSupport I don't think it's professional that waiting 3 days to get a response on Apple Store Connect support. This's doesn't fit Apple so far! The iOS app has been in review for almost a week and I'm keep messaging back and forth about changes has been done and still getting some issues from no where. The team reaches out ever 3 days!!! So I need someone from Apple Store Management to get this through.

• 
  Eric Pate (@Eric_P8) reported 33 minutes ago

  @agupta @1776pax Respectfully Ankit that is not true. Disparate impact means that in practice even a 100% fair colorblind process is *defacto* illegal if it results in a non representative sample of hires. This of course is selectively enforced (big problem), but this means companies have to create explicit goals of hiring people solely for their immutable traits to defend against the EEOC. This isn't just big corporate, when I was a kid and worked Apple retail they had special bonuses for line level managers. I specifically recall Apple Store managers discussing the need to find "Pacific Islander" employees (which was hard in my area of Atlanta at the time) for $15/hr associate roles to get bonuses and promotions. It has been this way my entire life and is clearly anti-merit.

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  Bryan DeHenau🇺🇸🇺🇦 (@dehenau_) reported 34 minutes ago

  The closest Apple store to me is 45 minutes away at Sommerset. I guess my part of town is too poor for @Apple They just closed down the one at Partridge.