Apple Store

Apple Store Outage Map

The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Apple Store users affected:

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ashburn, VA 2
Monterrey, NLE 2
Monroeville, PA 1
Boca Raton, FL 1
Jewar, UP 1
Cardiff, Wales 1
Atlanta, GA 1
Gainesville, FL 1
Madrid, Comunidad de Madrid 1
Mountain Home, AR 1
Flint, MI 1
Geneseo, IL 1
Zürich, ZH 1
Tacoma, WA 1
El Paso, TX 1
Morelia, MIC 1
Ballwin, MO 1
Advance, MO 1
Toronto, ON 1
Irapuato, GUA 1
Seattle, WA 1
Virginia Beach, VA 1
Metairie, LA 1
Miguel Hidalgo, CDMX 1
Chicago, IL 1
Stevensville, MT 1
Poza Rica de Hidalgo, VER 1
Ridge, NY 1
East Los Angeles, CA 1
Macomb, MI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • Tyler_Schrader Tyler Schrader (@Tyler_Schrader) reported from Morgantown, West Virginia

    Got @theguineaking95 lady in store currently, having iPhone issues and upgrading her to another Apple device, tried to get her into the Google Pixel but to no avail. Sorry bro

  • GbenroAdegbola Gbénró Adégbolá ن (@GbenroAdegbola) reported from Ibadan, Oyo State

    “The iPhone represented less than half of Apple's total revenue for its third quarter, for the first time since 2012. That's down to new hardware like the Apple Watch, as well as growth in Apple's software business including the App Store and Apple Pay.”

  • BurningAngel42 Ellen on Crack (@BurningAngel42) reported from East Garden City, New York

    I’m in the apple store, I wait four point nine hours for the spirit of Steve Jobs himself to fix my Phone. I melt into the Genius Bar stool, becoming one with the hot new technology. They announce the iPhone 12y, but little do my grieving parents know it is me. Help me.

  • toya10 Toya (@toya10) reported from Kansas City, Kansas

    @ImBecoming @uBreakiFix I calllllled guuurrllllll they are higher to fix than the Apple store. They says $244 🤯wth

  • mikeselinker Mike Selinker (@mikeselinker) reported from Indianapolis, Indiana

    I wondered what the karmic reward would be for the parents of the 11-year-old who ran down the airline and knocked water over my laptop, shorting it out and sending me to the Apple store way across Indy the night before #GenCon, then I thought “being his parents” was about right.

  • Procreate Procreate 🔜 LightBox Expo (@Procreate) reported from Hobart, State of Tasmania

    @alexdosdiaz @AppleSupport We’d recommend going into an Apple store and trying a Store Pencil on your pad. If it works, you’ll know it’s likely a hardware issue. Also try swapping your bib and hard rebooting your iPad.

  • rjstelling 🧠 Richard J. Stelling 🥤 (@rjstelling) reported from Sant Lluís, Comunitat Autònoma de les Illes Balears

    @atomicbird I thought Sign In with Apple provided a unique and stable ID you can store. It won’t change for a users/app combination even if the Apple ID email changes or the user revokes the forwarding email.

  • absinthefather greenville, sc tap water fan account (@absinthefather) reported from Kentwood, Michigan

    when your laptop breaks the day before a commission is due and the apple store can’t fix it for 5-7 days but you’re on tour and leaving in like 12 hours 🙃🙃🙃

  • drewyp Drew Padgett (@drewyp) reported from Los Angeles, California

    @StephanieKelton @Apple Happened to my iPhone X while on vacation. Took it to a Apple Store, they did diagnostics which confirmed a bad digitizer, replaced the screen in an hour. Go to a different Apple Store. This is a known issue with a small number of iPhone X screens.

  • champagnesucks ani (@champagnesucks) reported from Brooklyn, New York

    it turns out that if you show up to the apple store crying and accidentally wearing a wedding dress they just kinda fix your computer for free

  • Areal_Superb Ariel Ovalle (@Areal_Superb) reported from Jersey City, New Jersey

    @JoeyShakeDown No problem. Also if you do get them buy them directly from an Apple store, they have a 14 day no fee restock fee.

  • Omo_mr_white DOZY (@Omo_mr_white) reported from Bestgate, Maryland

    Nigerian phone operator said iPhone screen is bad I should pay 100k for new one. Apple store in America said it is just ios issue. 🤣🤣 And dey did it for free 😂

  • jameswilsonhair james wilson (@jameswilsonhair) reported from Leeds, England

    @Apple goes to Apple store to sort out a problem walks out with another now waiting my Saturday morning sorting it out not good 😏😏

  • danlyke Dan Lyke (@danlyke) reported from Petaluma, California

    "The iTunes Store is unable to process purchases at this time. Please try again later". Slack and Facebook hiccup, and the social media world explodes. Apple's Mac app store goes down and nobody notices...

  • fatjesvs jaz (@fatjesvs) reported from Springfield, Maryland

    I wanna go to the T-Mobile store to see why my Apple Watch not working wit my plan but my bill past due so there’s that

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