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Apple Store

Apple Store Outage Map

The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Apple Store users affected:

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Estelí, Estelí 1
Hamburg, HH 2
Jaipur, RJ 1
Menomonie, WI 1
Dundee, Scotland 1
St. Louis, MO 1
Chicago, IL 2
Ghāziābād, UP 1
London, England 1
Santa Cruz de la Sierra, Santa Cruz 1
Ashburn, VA 1
Kansas City, MO 1
Dallas, TX 1
Sofia, Sofia-Capital 1
Wetumpka, AL 1
Mont-Royal, QC 1
Pittston, PA 1
Bishops Stortford, England 1
Miami, FL 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • SourdoughSusie
    SusieQ (@SourdoughSusie) reported

    @aimealleycard Today when I went to the Apple store for an unrelated problem w/ my phone & the tech showed me I had over 500 open websites. I was clueless. #OldAsDirt

  • Pmaxwellfnp
    Paul Maxwell (@Pmaxwellfnp) reported

    @Awithonelison Similar issue w @apple store. They offer military discount, but you have to go on line, place order, for store pickup, & then wait hour or so for the order to go Thru system & be ready for pickup. They cannot simply accept your ID and process the sale, with people, in real time.

  • nightlightskyy
    star (@nightlightskyy) reported

    me at the apple store getting my macbook fixed and just imagining how hot dream would have looked trying to fix it or explaining the problem

  • drdharmendra71
    Dharmendra Sharma (@drdharmendra71) reported

    and I got it checked first at the apple store Agra which said they’ll send it to Bangalore. They kept the phone for around 2 weeks, Formatted it fully and when I got it back, it still had the problem. I’ve been trying continuously you contact apple support but getting no response

  • VonkLevi
    Levi Vonk (@VonkLevi) reported

    Currently at the Apple store, and a woman is insisting her phone is broken because “Suri” isn’t listening to her. “Siri,” the attendant corrects her. “Suri,” says the woman. They have been at it for ten minutes.

  • JaidaViolet
    Pancake 🥞 Areolas 🍼 (@JaidaViolet) reported

    At the Apple store tryna fix my phone.

  • meena77531087
    meena (@meena77531087) reported

    @Apple I wonder if this will work properly? i bought a brand new iphone 11 last year from an Apple store and Apple support did not sort out problems I have with it. I would normally have expected them to replace it but no they kept wanting to ´repair’ it. An expensive mistake.

  • sight_of_coups
    elle ◡̈ (@sight_of_coups) reported

    apparently u can go to an apple store to fix ur iphone x’s ghost touch …..

  • JessMcKenna1997
    Jess McKenna (@JessMcKenna1997) reported

    Be right back: #Apple Store sitemap down ahead of Spring Loaded event

  • ashleyukino
    A.T. (@ashleyukino) reported

    @AppleSupport i went to the apple store to fix my software cuz i couldnt connect it to data. They fixed it for me, and working fine, but after i tried backing up my data at home, i cant use data anymore :// any tips?

  • grace_sieg
    grace (@grace_sieg) reported

    ripped a hole in my pants today while trying to get a replacement for my broken apple pencil at the apple store

  • mellodisc
    gracin (@mellodisc) reported

    the fact that i haven’t done digital art in years and that my photoshop is ****** up rn is the only thing stopping me rn, but we’ll see how long my hyperfixation on this song lasts and if that will override my anxiety over calling the apple store to fix my crappy computer

  • Peter73940792
    Peter (@Peter73940792) reported

    @AppleSupport problem with iPad. Overheating, can’t hold it without a towel because it is so hot. So hot, it is Burning my face. Went to apple store and was told not to use it. Not good response. I want a replacement please, Safety issue. Who do I call?

  • MandaPandaAF
    Amanda (@MandaPandaAF) reported

    @b_tay It is wrong. I’m telling you. I upgraded my iPhone at the same time as my family. In the same Apple Store. There’s all finished in the store. Mine was taking forever. Had to finish at home. Nothing but issues since. It lags in many areas.

  • byron_miller
    Bye-Run Mill-Err (@byron_miller) reported

    @vtimd @hhoover That’s a surface book2 laptop :) i’m ready to try it on my macbook pro because the keyboard sucks!!! walk into the apple store and scream at them to fix their overpriced piece of crap AGAIN :). i used to love my mbp until this touch bar and disastrous stuck key problem

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