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Apple Store

Apple Store Outage Map

The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Apple Store users affected:

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Nantes, Pays de la Loire 1
Capitólio, MG 1
Adelaide, SA 1
Ahmedabad, GJ 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • JNorager
    Jesper N (@JNorager) reported

    @NoahJ615 Same issue as the Apple Store. In the EU the will face heavy oversight

  • 14a0x
    14aØ (@14a0x) reported

    Apple Store connect down. Come on man

  • VerdeSelvans
    Bradley (@VerdeSelvans) reported

    Just wanted to share an update regarding this issue. I spoke with one of Apple's Senior Advisors in Indonesia, and they explained that my replacement request couldn't be approved because Indonesia doesn't have an Apple Store—only Apple Authorized Service Provider. The Apple Authorized Service Provider denies to replace my phone. They suggested that I visit an Apple Store in Singapore or Malaysia instead, as those are the closest countries to me with official Apple Stores, and they should be able to replace my phone there. Will I fly to Singapore or Malaysia just for a replacement? Definitely not. Plane tickets aren't cheap these days. I'll treat this as a lesson learned, and hopefully it can be a lesson for you guys too—especially if you live in Indonesia or another country without an Apple Store. Do I blame Apple? No. They actually offered to replace my phone from the very beginning, but I chose not to accept it. That said, I really wish Apple would open an official Apple Store here in Indonesia.

  • Omnicris
    Omnicris (@Omnicris) reported

    Yeah, it could, but it won't. People steal things that are locked down all the time. I mean, even the Apple Store display models get stolen all the time, and those have a special version of iOS that runs on them, so you can't do anything with them anyway; they're paperweights. My concern is the ability for Apple, or any tech company for that matter, to be able to remotely disable a device, whether you are a criminal or not.

  • Haptraz
    Watthewat (@Haptraz) reported

    @Somniss Quality Indie games are the future. It's just super easy to make a prototype. Steam has to find a solution to this problem. Their market will turn into google play apple store at some point.

  • COWCATGames
    BROK UNIVERSE 🐊🐀 (@COWCATGames) reported

    @ViuvasDoArcade I had this issue for my game on PlayStore and Apple Store when I made it free ad supported instead of premium, they offer no easy option to know if the player purchased the game...

  • _Jamesy_T_
    jammington bear (@_Jamesy_T_) reported

    Maybe this wouldn’t be such a problem if your Tardis didn’t look like a damn Apple Store

  • gunpeiyokoifan
    Memories collection (@gunpeiyokoifan) reported

    Also "having to forcefully stop yourself from (over)sharing on a special interest" I'm so screwed, I once seen a coworker ask why his iPhone wasn't working and I really wanted to fix it, but that would seem creepy because I'm NOT at an Apple Store yet

  • kutaiuranium
    i think (@kutaiuranium) reported

    going to the apple store and asking if they can fix my leapfrog

  • espacetimeNOT
    Eve Fain, BSN MPH, EXPERT: PATIENT EDUCATION (@espacetimeNOT) reported

    @nikitabier @Austen JUST KNOW I UNDERSTAND server side concepts. I helped build telephone/wireless/internet side of life. Yes, I am THAT OLD.... if concepts are confusing I will put in correct order. hang in there. Apple Store very helpful to me today. X app on iPad made error

  • RidiTechAI
    AI With Ridi (@RidiTechAI) reported

    If this saved you $70 or helped you realize the Pro 2 is worth $70 more one ask: Repost the first post so the next person standing in the Apple Store staring at two boxes has the breakdown before they buy. Follow [ @RidiTechAI ] I break down the hidden comparisons, features, and pricing games that companies bank on you not questioning.

  • AnanthSubbanna
    ಅನಂತ್ ಸುಬ್ಬಣ್ಣ (@AnanthSubbanna) reported

    @usmantweets_ I got the same problem with my iPhone 14 plus. Rear camera is not working. Unfortunately, as per the apple store, the service program is not going to be covered for my device even though my device is manufactured in Dec 2023. @AppleSupport @Apple pls help

  • tbeenbrazyyy
    T ✿ (@tbeenbrazyyy) reported

    locked myself out my phone and have to go to Apple Store tomorrow 2 fix it. so i can't see any of my tele messages :( ill get back to everyone tomorrow

  • panther_wakanda
    Black Panther Wakanda (@panther_wakanda) reported

    @slytheecreator I downloaded the canel app on Apple Store but doesn’t seem to work. What could be the problem ?

  • robyn90695219
    robyn (@robyn90695219) reported

    @Escargot4U @0x_Mattt The GME e-commerce issue was with regulation. Remember Gary Gendler was in charge at the time and heavy issues with the Apple Store. He was smart to scrub it back then. I think you’ll like Ryan. This guy picks up the phone and calls customers personally all the time.

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