Apple Store Outage Map
The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Apple Store users affected:

The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Paris, Île-de-France | 2 |
Celaya, GUA | 2 |
Ahmedabad, GJ | 2 |
San Francisco, CA | 1 |
Philadelphia, PA | 1 |
São Paulo, SP | 1 |
Bruay-la-Buissière, Hauts-de-France | 1 |
Ajax, ON | 1 |
Ashburn, VA | 1 |
Greenville, SC | 1 |
Easley, SC | 1 |
Anderson, SC | 1 |
Boaz, AL | 1 |
Delhi, NCT | 1 |
Montréal, QC | 1 |
Doral, FL | 1 |
Souillac, Occitanie | 1 |
Glen Burnie, MD | 1 |
Enfield Town, England | 1 |
Ábrego, Departamento de Norte de Santander | 1 |
Bogotá, Distrito Capital de Bogotá | 1 |
Fayetteville, GA | 1 |
Knob Noster, MO | 1 |
Brussels, Bruxelles-Capitale | 1 |
Turin, Piemonte | 1 |
Mumbai, MH | 1 |
Chennai, TN | 1 |
Silver Spring, MD | 1 |
Colón, QUE | 1 |
Oldham, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Dawn Lantero (@Dawnlantero) reported
Ugh #Apple store. Waited in long line, rudely told my appointment timed out-while I was in YOUR line.Almost $500 to fix laptop.
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Erman Demirel (@ErmanDemirel) reported
@mevzubahis @Apple Very interestingly, my mac is not accepting my login password at all. So I need to take it to Apple Store :) software bug just found me on the same day I tweet.
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Tim Reha (@timreha) reported
Dear @apple @verizon - I want to let you know my #applewatch and #verizon data ofor the watch experience has been unbelievable terrible and total wast of my time. Over 4 hourhs at the Apple store just to update the watch. Five calls to Verizon, every time they drop no call back!
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Sherrie Chatman (@Realtor_Sherrie) reported
@AppleSupport Holiday cheer? It’s too bad that I paid full price for a new iPad that stopped working during an apple update. The apple store replaced my device with an “as new” faulty device with an intermittent home button problem. Nit willing to exchange fir a NEW device
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EyeEyeEyeFkucitRossoEye (@Rosiepete3) reported
Heard this today. My mates daughter works in a Apple store. A minister came in with a defective IPhone.. whilst it was being repaired a message came in. It said lock down January.
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Jason Berk (@JasonBerkMusic) reported
i was back in the apple store where i used to work for all of five minutes before a total stranger asked if i could help her with an issue with her panasonic landline
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Pablo Manríquez (@PabloReports) reported
Running behind on two end-of-year stories after the "A" key on my Macbook Air become unresponsive Friday night. Watched some YT tutz on how to fix it and ended up jacking it up even more 🤪 Thankfully we're back up and running this AM after a trip to the Apple Store.
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Warren Merrill (@merrill_warren) reported
@AppleSupport Can’t find way to email a store and corporate. Want corporate & Maine Mall Apple store to know my next step was go to Best Buy & purchase non iPad tablet. Maine Mall Apple people were polite and fixed a year plus problem phone support and others had failed to fix.
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Dr. Hilarius (@MilesHilarius) reported
@williamlegate I think there's a capacity problem on the Apple end. Apple TV is glitchy as hell now too, and wasn't until recently. In an Apple store Saturday and their HomePods kept cutting out.
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TRAPPZ💕 (@04trappz) reported
HOW COME EVERYTIME I UPDATE MY PNONE MY **** GETS STUPID. Ok bet now when I go in the Apple store and act a fool cuz they slowing my **** down and making it do dumb **** then IM the bad guy… yea right eat my ******* ****
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((( Kevin Karhan ))) 🛡️ #PNCHNZS 24/7! (@k3vk4) reported
@CatsCavern The biggest "f**k you" that Apple does to customers who buy their products is to tell them "go to an Apple store" knowing they won't fix it or just sell people a new one instead of fixing it even when the next store is a 6+ hr flight away from someone's residence.
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Sherrie Chatman (@Realtor_Sherrie) reported
@AppleSupport It’s too bad that I paid full price for a new iPad that stopped working during an apple update. The apple store replaced my device with an “as new” faulty device with an intermittent home button problem.
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Michael Burkhardt (@tme_michael) reported
@nikewrayy hey i know everyone is talking about ur nails but if you go to the apple store and get a butterfly keyboard replacement for free, it’ll fix this issue since they replace the entire top case
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Deepika (@Deepika49873883) reported
@AppleSupport hi buy a iPhone 13 from apptronik growel mall Kandivali East mumbai India . Unfortunately this phone have mic problem . I have been talking your apple store people but my problem is not solve, plz asap solve my problem .case ID-101580732820
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Nia ✨⚡️🌙 (@_johnsonator) reported from Manhattan, New York
The amount of device trouble I’ve had in the past 3 months, I wouldn’t be surprised if the Apple Store people know my face by now.