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Apple Store

Apple Store Outage Map

The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Apple Store users affected:

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Montréal, QC 1
Ciudad López Mateos, MEX 1
Quito, Pichincha 1
Guayaquil, Guayas 1
New York City, NY 1
Malibu, CA 1
Houston, TX 1
Lille, Hauts-de-France 1
Estelí, Estelí 1
Hamburg, HH 1
Jaipur, RJ 1
Menomonie, WI 1
Dundee, Scotland 1
St. Louis, MO 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • ItsErikabYo
    Erika (@ItsErikabYo) reported

    Next few months and I take elliana to Highpoint I’m going to the Apple Store I’m gonna ask how much for a new battery for my watch and if they can fix the speaker for my phone calls, I will also look at repair shops and see what’s the best quotes

  • 1shykitten
    Madame C. (@1shykitten) reported

    @VRMurphy @WallStreetApes 🙄🙄🙄 My child, avid online shopper, ONLY buys her Apple products from an Apple store. Why? Because when you're about to plunk down $1500 for a phone, or 3k for a phone+laptop, you want to touch them first, get advice, have your phone settings & chip transferred over.

  • o_glethorpe
    Oglethorpe (@o_glethorpe) reported

    @AdamMusaAly @aloisdeniel Yes, that does not prevent slop at all, or even security issues, as seen with that guy who downloaded a fake version of a Bitcoin wallet from the Apple Store (or something like that).

  • d_kittyart
    SailorMars (@d_kittyart) reported

    EVERY single Apple Store the workers should unionize, can’t close them all ******* down right?

  • JustJimmies
    JustJimmies ✞ (@JustJimmies) reported

    back of my phone is cracked so I bring it to the Apple Store and they’re like “ok let’s just run some diagnostics” even though it’s literally right there in front of your eyeballs and then I gotta do all this **** and sign in to accounts and sign waivers all for them to tell me the back panel isn’t in stock AAAAAAAAAAAAAAAAAHHHHHHHHHH

  • WigettaGaming
    Wigetta ✨ (@WigettaGaming) reported

    @thatjoshguy69 The same thing happens with laptops. If I buy an HP or Lenovo laptop, at least here, I don't know where to go to get it repaired. With Apple, I go to Apple Store and problem solved

  • NimshiNimshi1
    Nimshi Nimshi (@NimshiNimshi1) reported

    @Airtel_Presence Issue finally resolved, but only after visiting 9 Airtel stores and the Apple Store multiple times. Some Airtel staff said no LAN, some said server issue, others blamed Apple. Apple said it was Airtel’s issue. Airtel finally accepted it was their issue and fixed @airtelindia

  • ghostwritter098
    Ross Schwartz (@ghostwritter098) reported

    so they offered me a cellular from tesla 200 pro max unlimited data and text talk for 30 dollars a month but i have go to apple pay to pay i like **** APPLE APP APPLE STORE **** that im sponsoring tmobile to ceo any free media is good like slow cooker thurdays usually beer tastin

  • rarefounders
    Vasily Alekseenko (@rarefounders) reported

    Testing our MVP at the event with 250 attendees today. Last minute updates have been submitted to TestFlight and will take 5 hours 😱 but we won’t have time to test/ fix bugs before pushing it to Apple Store for the event. What can go wrong, right!? I’m stressed 😖

  • TheRamblingRep
    Ian Grimsdick (@TheRamblingRep) reported

    @arpan_on_BC If they're perfectly formed boxes, I'd hazard to guess the little cable that connects the motherboard to the display has gotten a little loose. Should be a warranty issue Apple should fix/replace. Head to an Apple store and they should take care of it. There's a chance ...

  • H4R4M8E
    The Notorious CTE (@H4R4M8E) reported

    @Realjoehartman1 @zerohedge The Apple Store shut down because they unionized, stop fear mongering you ****** *****

  • HexerinNull
    Hexerin Null (@HexerinNull) reported

    @yuusultultultu I would suggest taking the phone to your local Apple Store, and have them check the charging port for physical issues. It is possible the charging port is damaged or defective. If you have Apple’s protection plan, the in-store service is free too!

  • augierakow
    Augie (@augierakow) reported

    Good experience at Apple Store today solving this problem (and two others). Thank you @apple.

  • gagliarf
    Frank Gagliardi (@gagliarf) reported

    > Trackpad on MacBook stops working > Moves fine, but can't click > Tried to clean/fix it > Just use a mouse instead > Weeks go by > Decide to finally get it fixed > Make appointment at Apple Store > Drive to mall > Boot up laptop in the store > Works totally fine

  • xiwangnenglikai
    痴茶 (@xiwangnenglikai) reported

    Alert: Some users ship broken iPads from China to the US via intermediaries to abuse Apple Store warranty for full replacement. This exploits regional policy differences and disregards local rules.

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