Apple Store Outage Map
The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Apple Store users affected:
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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Monterrey, NLE | 2 |
| Boca Raton, FL | 1 |
| Jewar, UP | 1 |
| Cardiff, Wales | 1 |
| Atlanta, GA | 1 |
| Gainesville, FL | 1 |
| Madrid, Comunidad de Madrid | 1 |
| Mountain Home, AR | 1 |
| Flint, MI | 1 |
| Ashburn, VA | 1 |
| Geneseo, IL | 1 |
| Zürich, ZH | 1 |
| Tacoma, WA | 1 |
| El Paso, TX | 1 |
| Morelia, MIC | 1 |
| Ballwin, MO | 1 |
| Advance, MO | 1 |
| Toronto, ON | 1 |
| Irapuato, GUA | 1 |
| Seattle, WA | 1 |
| Virginia Beach, VA | 1 |
| Metairie, LA | 1 |
| Miguel Hidalgo, CDMX | 1 |
| Chicago, IL | 1 |
| Stevensville, MT | 1 |
| Poza Rica de Hidalgo, VER | 1 |
| Ridge, NY | 1 |
| East Los Angeles, CA | 1 |
| Macomb, MI | 1 |
| Düsseldorf, NRW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Kaimyra
(@Kaimyraa) reported
@RichEisenShow It all comes down to preference , I've used both and I just don't like apple store and layout. I went from android to iPhone 11 back to android. I don't regret it at all. Plus my pics on my android just come out better
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Mr K - 🪟🍎
(@Gordon_Keenan) reported
@ramfrancisuk @robmckenzieuk Apple store... "What's the problem and why return..." 20 minutes of detailed explanation later.... Phew.. thank goodness he's gone!!!!!
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Clare Ford
(@merry_maiden_c) reported
@DPlusZA_Help please fix the Apple store app. It suddenly stops streaming and an error message appears. I can't play anything now. I have tried reinstalling the app, but the same thing happens. I also didn't get the promised discount and paid the full annual price.
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asul6_art
(@amethyst_frog) reported
@elvisrocking Thank you for the advice <33 I was at the closest apple store today and they said that there also might be an issue with something else and I should take it to the nearest apple service, so I'm going there tmrw and I'll see how it goes
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Brandon B
(@iambrandonbrew) reported
I went the @apple store yesterday to talk to the Genius Bar about my ipad battery life. It seems to go down fairly quickly but they said the battery fine smh and the ipad does that… I’m like what? I got the biggest one for the battery to be bigger
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Belts By Dan
(@BeltsByDan) reported
@CoreyRForrester Imagine rolling around in your $150,000 Apple car, and being forced to listen to the new U2 album that was automatically uploaded to your car. Also since everything is locked down, you can only get it serviced at the Apple Store, not your normal mechanic.
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Macker
(@AS332L2AW139) reported
@AppleSupport You asked me for my support feedback. 1/2 1. I went through troubleshooting. 2. Brought MacBook to Apple store abroad for repair. 3. Assured machine needed only a reinstall of OS. 4. Didn't fix issue. 5. Contact Apple again. 6.Forced into repeating troubleshooting.
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Aboras
(@aborxs) reported
@croseyspam Idk tbh if the screen is still working i think it’ll be an easy fix will need just a new seal. Just don’t take it to apple store cuz they will charge atleast 200
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Brasi...
(@B_Boyd14) reported
@internalaffair_ No problem bruh. You can get it from the apple store as well.
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Troy Hicks
(@hicks_1972) reported
@VRScout LOL ! I'm picturing people having to take it to an Apple Store for repair and getting told "NO, that's not possible, we don't fix them for customers, you will need to purchase a new one "as many of their other products" @LinusTech has shown the world"
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Original J2✌🏾️👑
(@J2NOQUESTIONS) reported
These AirPods keep disconnecting from my phone while I’m using them I’m finna spazz…. And yes i tried all the steps to fix them now we hit the Apple store and they give me a new pair cause this outrageous
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Yvonne, Countess of Upper Savoy 🇪🇺🇬🇧🇫🇷🇨🇭
(@flavgough) reported
Productive lunchbreak downtown. Apple Store: my product was replaced for free (quality issue). I managed to get a cute water bottle (previously out of stock) and rescued the umbrella that one of our company VPs left in a waterfront restaurant a couple of weeks ago. #satisfying
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Leslie Pellas
(@PellasLeslie) reported
I might have to go to apple store this weekend. My other earpiece from my airpods is not working @Apple and luckily It's still on warranty. 🙄
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محمد بلال یعقوب
(@MallikBilalAwan) reported
@DrAbdulQadir16 @MirMAKOfficial @MiftahIsmail You need to update this app from apple store. Hopefully, this issue will resolve after updating the app.
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Arina
(@arinaspineapple) reported
My biggest flex in life is fixing iCloud issues myself after 6 apple store geniuses couldn’t do it after fidgeting w my phone for 2 hours
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