Apple Store Outage Map
The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Apple Store users affected:
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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 2 |
| Ghāziābād, UP | 1 |
| London, England | 1 |
| Santa Cruz de la Sierra, Departamento de Santa Cruz | 1 |
| Ashburn, VA | 1 |
| Kansas City, MO | 1 |
| Hamburg, HH | 1 |
| Dallas, TX | 1 |
| Sofia, Sofia-Grad | 1 |
| Wetumpka, AL | 1 |
| Mont-Royal, QC | 1 |
| Pittston, PA | 1 |
| Bishops Stortford, England | 1 |
| Miami, FL | 1 |
| North Vancouver, BC | 1 |
| Boston, MA | 1 |
| Fort Collins, CO | 1 |
| Machala, Provincia de El Oro | 1 |
| Hyattsville, MD | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
-
The Shit
(@Shiznit2U) reported
from
Austin, Texas
@johnny07775 @kimKBaltimore Google citizen app android. Came up no problem in apple App Store
-
Cathy Alban Jones
(@calbanjon) reported
from
Cambridgeshire, England
Shout out to the Apple Store, Cambridge- went back as they had attached a screen protector upside down - no quibble- refund and a replacement free of charge #AppleArcade #Apple
-
Charisma
(@themelaninaire) reported
from
Cape Town, Western Cape
@infinikt @Apple I normally do, too! People have been sending me money on there and when I go to transfer it, it says transaction not completed. I was on the phone with support for 40 minutes and they said I have to take my phone to the apple store. Maybe it’s not working bc I’m still abroad. Idk
-
Richard Wright
(@rwright55) reported
from
Memphis, Tennessee
Tried to buy an Apple Watch for my wife for Christmas from a local @ATT store. They had a glitch in their system. Couldn’t allow me to walk out with it. So they sent a ticket in. It’s been over a week. Still no watch.
-
Callum Jones
(@icj_) reported
from
Shelf, England
@realSmushyTaco @littlesteve Because I’d have to download and checksum every file, and there’s a bewildering amount of files. I don’t store files on my server, all download links go straight to Apple. I rely on them for checksum information
-
Blake Collins
(@BLAKEC985) reported
from
Austin, Texas
If you are a customer and wear red at the Apple store. You are why I have trust issues
-
Joan Mas
(@Joanmassepulcre) reported
from
Elche, Comunitat Valenciana
@AliAlmaimoni @Vik_Ferreira_ @Bruno907Gamer @AppleSupport Lucky you...I should go to an apple store but it’s not my fault that my Face ID is not working!
-
Kat Hoyos
(@thekathoyos) reported
from
Sydney, State of New South Wales
I’m at the Apple store to fix my phone and iPad. Wish me luck as I could be here for hours. #igot99problemsandtheappleisone
-
Kyle Morse
(@kylejmorse) reported
from
Nichols Hills, Oklahoma
Every time I go to the Apple Store makes me want to switch to Android. What a terrible setup
-
❄️ Brandon 🌒
(@BNrailfan) reported
from
Sheridan, Wyoming
@CJ810757 I had my six for five years before I got my XS fall 2018. My six finally started running slow and battery life was where I needed to charge it twice a day the last six months I used it. Wonder if trip to the Apple store would be better than buying a new iPhone
-
Wallis Marsh
(@WallisMarsh) reported
from
Houston, Texas
Apple store in Houston just told me WorldWide problem at the moment. They can’t process credit cards. @JoeSquawk @BeckyQuick
-
Dad
(@nneedduu) reported
from
San Leandro, California
@only1ssierraj Also apple store should fix them for free
-
Jessica Reyes
(@jessicamreyes) reported
from
Wilkes-Barre, Pennsylvania
In case anyone was wondering, the only place that will fix it is the Apple store because the motherboard is attached to the other side. For $549. So the solution is to get a case that I can’t see the back and pretend it’s not cracked 🙃
-
christina
(@thekuhlness) reported
from
Kansas City, Kansas
so my mom’s iphone won’t export all the photos in her camera roll on to her mac and i can’t find a reason why this is happening and i have no idea how to fix this and a trip to the apple store two days before christmas sounds like a circle of hell yet to be discovered.
-
Jason Downing
(@ScorpiusLord) reported
from
Belton, Missouri
Not sure why I’m missing about seven movies on my @AppleTV app from @iTunes. They’re still available on the store. Weird. Hopefully it’s just a glitch that’ll get fixed. #Apple #iPhone11
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