Apple Store

Apple Store Outage Map

The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Apple Store users affected:

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Delhi, NCT 2
North Vancouver, BC 1
Boston, MA 1
Fort Collins, CO 1
Machala, Provincia de El Oro 1
Hyattsville, MD 1
João Pessoa, PB 1
The Bronx, NY 1
Pune, MH 1
Soisy-sous-Montmorency, Île-de-France 1
Essen, NRW 1
Atlanta, GA 1
Bluffton, SC 1
Standish, ME 1
Los Angeles, CA 1
Blackburn, England 1
Ashburn, VA 1
South Park Township, PA 1
Illescas, Castilla-La Mancha 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • nogravebodydown oda 𓅓 ♡s beth | tmtc liam‘s gf (real!) (@nogravebodydown) reported

    one problem tho: my location on apple store is for some reason the us sooo I can’t download socialdummy😑

  • xthfcmatt matt ²⁰ (@xthfcmatt) reported

    @rubyprivvs I’m crying this is hilarious imagine you have to go into an Apple store to fix it and it’s my voice playing 😭😭😭

  • cceichhorn1 Christopher Eichhorn (@cceichhorn1) reported

    @AdrienneRoyer But as the systems have become more refined, you don't really need to know anything other than how to work the basic UI, and if anything more complex happens, you take it to the Apple Store and they fix it for you. So younger kids are comparatively ignorant.

  • __pintobean ♡ ♉︎ (@__pintobean) reported

    I went to the apple store all the way in Austin (the ones here closed) cause my back camera is not working gets home updates everything and IT STILL DONT WORK, they gave me a new phone & everything tho so I’m hella confused 🙄

  • clubbski Ian Clubb 💙 (@clubbski) reported

    @Apple Macbook Pros from 2016 had a design flaw in the display cable which they are fixing under a service program. 👍 Cable design wasn't changed until 2018 but was told today by Apple Store in Leicester that 2017 MBPs aren't covered. 👎 £570 to fix. Seriously? @AppleSupport

  • AbdulGolden abdul rehman (AJ) (@AbdulGolden) reported

    @superduprtech I am planning to buy today and on every apple store where i live were having the issues. I tried to show the agent working there he said its perfectly fine lol. While using the wide angle and when you tap to set exposure and then move the phone it starts to lag

  • chasebolt Christopher Chase Bolt (@chasebolt) reported

    Thanks to @AppleSupport for help with my airpods problem. There is no English channel on the @Apple telephone support in Switzerland, and I didn't want to go to Geneva Apple Store. They reached out to me via twitter and gave me customer support via DM. It is really a big help.

  • GOtvNg GOtv Nigeria (@GOtvNg) reported

    @BodaPeteru With MyGOtv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Kiki043....2/2

  • lukefnt luke (@lukefnt) reported

    @xMxngo U can fix em at the apple store

  • jmckee J (@jmckee) reported

    @fmanjoo Have you spent any amount of time in an Apple Store? It seems like they spend 40% of their time cleaning lint out of iPhone lighting ports and handing them back to customers complaining that their phone is broken because it won't charge.

  • BabyLune_MS03 BabyLune_MS03 - Back to school (@BabyLune_MS03) reported

    im so cool and mature i called the apple store all by myself so they can fix my keyboard and earphones

  • travelagentindy Destinations2Explore (@travelagentindy) reported

    @sprint I don’t know whose brilliant idea it was to add AppleCare to Asurion but it sucks! Not everyone lives near a Apple store! Fix it!

  • fruitharvester Should Be An Expert (@fruitharvester) reported

    @AmyAmbiguity This woman when she walks into an Apple store: “but it says it’s water resistant and obviously it’s not because now it’s not working. You SAID it was water resistant!”

  • CPercySearle Carolyn 🇨🇦 (@CPercySearle) reported

    We went down to @CFRideauCentre to @Apple store to get my phone fixed. OMG people! Why so many there during a pandemic? Teens hanging out families with piles of kids! March break for Quebec but why does everyone goes to hang out during a pandemic?! 😬😷

  • Dan_J_Stephens Dan Stephens (@Dan_J_Stephens) reported

    @BestBuy Purchased an IPhone 8 with Apple Care and you put the wrong device ID in. Been to the Apple store and Best Buy store, both 40 mile drives, on the phone with Apple and BB Corp now for over 5 hours total and still no resolution so we can fix our phone. What the heck?!

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