Apple Store Outage Map
The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Apple Store users affected:
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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Monterrey, NLE | 2 |
| Boca Raton, FL | 1 |
| Jewar, UP | 1 |
| Cardiff, Wales | 1 |
| Atlanta, GA | 1 |
| Gainesville, FL | 1 |
| Madrid, Comunidad de Madrid | 1 |
| Mountain Home, AR | 1 |
| Flint, MI | 1 |
| Ashburn, VA | 1 |
| Geneseo, IL | 1 |
| Zürich, ZH | 1 |
| Tacoma, WA | 1 |
| El Paso, TX | 1 |
| Morelia, MIC | 1 |
| Ballwin, MO | 1 |
| Advance, MO | 1 |
| Toronto, ON | 1 |
| Irapuato, GUA | 1 |
| Seattle, WA | 1 |
| Virginia Beach, VA | 1 |
| Metairie, LA | 1 |
| Miguel Hidalgo, CDMX | 1 |
| Chicago, IL | 1 |
| Stevensville, MT | 1 |
| Poza Rica de Hidalgo, VER | 1 |
| Ridge, NY | 1 |
| East Los Angeles, CA | 1 |
| Macomb, MI | 1 |
| Düsseldorf, NRW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
-
Arshon ‘Archie’ ‘Orchata’ Mihandoost
(@AMihandoost) reported
from
Alafaya Woods, Florida
@cole_griffin7 So I work at Apple as technical advisor so people call me about their issue with their phones and other iOS devices. Sometimes they gotta do stuff like go to a store to get the issue fixed and if they don’t like that, they’ll get mad at me and tell me they switching to android
-
Shuyin@Kippo
(@davidtong) reported
from
Paradise, Nevada
@Karnage_105 @kiisumii Also any kiosk at like a mall that “fix electronics” can do this swap.. And not go to the Apple store
-
Ariel Ovalle
(@Areal_Superb) reported
from
Jersey City, New Jersey
@JoeyShakeDown No problem. Also if you do get them buy them directly from an Apple store, they have a 14 day no fee restock fee.
-
𝕋𝕒𝕤𝕙𝕒.
(@tawshuhh) reported
from
Boston, Massachusetts
He’s like “Go up the stairs, take a right, walk up the ceiling, down the escalator and take a left at the stairs”....Like boy if you don’t just tell them you’re across from the Apple store.....
-
Mike Selinker
(@mikeselinker) reported
from
Indianapolis, Indiana
I wondered what the karmic reward would be for the parents of the 11-year-old who ran down the airline and knocked water over my laptop, shorting it out and sending me to the Apple store way across Indy the night before #GenCon, then I thought “being his parents” was about right.
-
Andrew Leason
(@ANDREW0675) reported
from
Woodley, England
Excellent...so those late night long online chats w/ Apple support have finally gotten somewhere at last & my case has finally been escalated by iTunes Store support Snr advisor I was chatting w/ to their Engineering team..hopefully they will find out what the issue is & resolve
-
Ollie Walker
(@ollie_walker) reported
from
Leeds, England
Really great service from Apple Store lads in @TrinityLeeds tonight. Completely sorted out the sound issues on my phone. 👍
-
Steve Rowe 🇬🇧🇪🇺🇨🇦
(@stevendrowe) reported
from
Surrey, British Columbia
@AppleSupport I’m heading to the Apple Store today. Like hundreds who have the same issue it looks as though it will require a re-format etc. I was speaking to your support people for 6 hours yesterday, I’m drained and frustrated.
-
Kearistin Meaira
(@AnElectricNote) reported
from
Franklin, Tennessee
For Apple to be the Modern Technology most individuals desire, their CoolSprings Store smells like a complete zoo. I know it’s the individuals and all the people who just want to see their stuff but it smells terrible in here. Please invest into some form are air filtration
-
Michigan Made BustZownn
(@BustDwnLambiana) reported
from
Novi, Michigan
So my iPhone is all types of ****** up. At the Apple store now. They may have to give me a new phone if they can’t fix this issue.
-
becky chan
(@beckyyyyy8) reported
from
Seo-gu, Daejeon
i’m hoping to stream later tonight but i might be having to make a run to the Apple store for a new charger. i’m hoping that’s all the problem is 🤞🏻🤞🏻
-
Dan Lyke
(@danlyke) reported
from
Petaluma, California
"The iTunes Store is unable to process purchases at this time. Please try again later". Slack and Facebook hiccup, and the social media world explodes. Apple's Mac app store goes down and nobody notices...
-
shaumbé of arimathea; finna put you in the ground
(@SHAUMBE) reported
from
Brooklyn, New York
freel though if you fix an apple product without having to go to the apple store to receive your scourging you just did a sign + a wonder
-
Bentley Boyd
(@iBentleyBoyd) reported
from
Cleveland Heights, Ohio
@TrumanBrodyBoyd @ChesterComix Arrrgh. Keep the notices coming!! In yesterday’s USPS I got the cheddar to finally replace my broken laptop last night and so rushed to Apple Store in my work duds (no dinner) and didn’t get home til your stream ended 🙁
-
Ellen on Crack
(@BurningAngel42) reported
from
East Garden City, New York
I’m in the apple store, I wait four point nine hours for the spirit of Steve Jobs himself to fix my Phone. I melt into the Genius Bar stool, becoming one with the hot new technology. They announce the iPhone 12y, but little do my grieving parents know it is me. Help me.
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