Apple Store Outage Map
The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Apple Store users affected:
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Check Current StatusMost Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Paris, Île-de-France | 13 |
Bogotá, Distrito Capital de Bogotá | 8 |
Mexico City, CDMX | 5 |
Juárez, CHH | 4 |
Manchester, England | 4 |
Quito, Provincia de Pichincha | 4 |
Rio de Janeiro, RJ | 4 |
Guadalupe, NLE | 3 |
São Paulo, SP | 3 |
Madrid, Comunidad de Madrid | 3 |
Tijuana, BCN | 3 |
Medellín, Departamento de Antioquia | 3 |
Juárez, ROO | 3 |
Tower Hamlets, England | 2 |
Veracruz, VER | 2 |
Ecatepec de Morelos, MEX | 2 |
Kolkata, WB | 2 |
Patna, BR | 2 |
Hermosillo, SON | 2 |
San José, Provincia de San José | 2 |
Aguascalientes, AGU | 2 |
Mérida, YUC | 2 |
Morelia, MIC | 2 |
Oradea, Bihor | 2 |
Québec, QC | 2 |
Barcelona, Catalunya | 2 |
Monterrey, NLE | 2 |
Cuautitlán Izcalli, MEX | 2 |
Guadalajara, JAL | 2 |
Guayaquil, Provincia del Guayas | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Nitin Upadhyay
(@NitinUp13201714) reported
@AmazonHelp I have visited the Apple Store & discussed the issue with them but they refuse to take accountability for a product purchased from a third party. They have refused to make a replacement and I have been struggling with customer care executives. Who is to be held responsible now?
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क्षत्रिय( भारत का प्राचीन पहचान)
(@kshatriy4u) reported
@shwetabh_shukla @amazonIN Never purchase any item of apple from amazon - after any product problems, amazon will not listen to customer, they will simply tell u to move to Apple Store nearby- my experience with amazon is totally ****, they sell all brand product on festive time that’s totally low quality
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shikha
(@elitistsadgirl) reported
went to the apple store with a broken screen and said “my laptop has a physical issue but emotionally it’s okay” i meant software… I meant the software was okay.
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क्षत्रिय( भारत का प्राचीन पहचान)
(@kshatriy4u) reported
@amazonIN Never purchase any item of apple from amazon - after any product problems, amazon will not listen to customer, they will simply tell u to move to Apple Store nearby- my experience with amazon is totally ****, they sell all brand product on festive time that’s totally low quality
-
Artiom Neganov
(@onkeltem) reported
@Apple Are you guys aware of the problems of your Turkish Apple Store branch? Do you know that these guys don't sell anything anymore? For one month I haven't been able to pay 17.648,00 TL for my order at Apple Store, as your website was constantly declining my cards.
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Anil
(@anilsharma1671) reported
@Apple @AppleSupport @tim_cook Is it a crime to not have the original receipt of the purchase? Apple store refused to work on macbook pro for removing/bypassing the firmware lock problem I got while upgrading ios on a laptop I have been using from 3 yrs
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American Bacchsnalist
(@RMauriceParker) reported
@ReignOfApril When I first got the card I got stopped in the Apple Store trying to buy my laptop. To be fair I was a new card holder and they didn’t have a spending history/profile on me. No issues since but I will call if I’m overseas & im planning to buy a watch or something else expensive
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smiler
(@smilerrita) reported
@BelkinCares Hi I have a damaged Belkin screen on my iPhone and have been waiting for my replacement under my warranty since September and still have not received it .You keep saying it’s out of stock can’t you just issue me a Credit so I can go to my Apple Store and get it fixed
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Kristen Howe's editing Falling for You this summer
(@Kristen_Howe) reported
Back from the Apple store with my old laptop. If I have more trouble with it, I'm going to kiss it goodbye for good.
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Ivonne Bambrough
(@Ivimartha) reported
@daveyates @Apple I just got a new iPhone. Disabled vpn on old phone, as advised by Apple Store, and had same issue with new phone not restoring properly. Then I deleted vpn app and within minutes all was restored. Downloaded vpn app again, all working fine.
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क्षत्रिय( भारत का प्राचीन पहचान)
(@kshatriy4u) reported
@amitmitm @amazonIN Never purchase any item of apple from amazon - after any product problems, amazon will not listen to customer, they will simply tell u to move to Apple Store nearby- my experience with amazon is totally ****, they sell all brand product on festive time that’s totally low quality
-
Hayley Pendergrass
(@hayleypenny) reported
Who else remembers when you would go to the Apple Store just to login to our FB/Twitter and update our status saying “typing this on an iPhone #”? Ah the memories… anyways typing this from my new #iPhone14Pro
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Russell Jurney 🇺🇦
(@rjurney) reported
At @Apple store :( "Because the iPad won't turn on, you have to wait 3-5 days for a repair." "I have AppleCare+. I don't care about your internal problems. I want an immediate replacement. that I purchased with AppleCare+ every month." "Not how it works..." cc @Apple boooo :(
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JOTA
(@jordanblueyess) reported
I remember feeling really down. I was working at the Apple Store and a customer needed help but nobody wanted to help him out as it was an old iPod. I tried my best and the man was heavenly and told me to listen to “Clint Brown”. His songs healed me…God sends vessels🙌🏽💫
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Alrighty
(@IamSean95) reported
@OstynHyss @SnazzyQ I bet I have a hardware problem and it’ll get progressively worse until it just doesn’t wake up one day and I have to go to the Apple Store and wait for a replacement and then restore from an iCloud backup and everything will be annoyingly fine.