Apple Store

Apple Store Outage Map

The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Apple Store users affected:

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Delhi, NCT 2
North Vancouver, BC 1
Boston, MA 1
Fort Collins, CO 1
Machala, Provincia de El Oro 1
Hyattsville, MD 1
João Pessoa, PB 1
The Bronx, NY 1
Pune, MH 1
Soisy-sous-Montmorency, Île-de-France 1
Essen, NRW 1
Atlanta, GA 1
Bluffton, SC 1
Standish, ME 1
Los Angeles, CA 1
Blackburn, England 1
Ashburn, VA 1
South Park Township, PA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • iljawascoding Ilja A. Iwas (@iljawascoding) reported

    @vonneudeck Thanks. I heard from my friend who works at an Apple Store that some local some dev company scrambled to get Intel Mac Pros, because of Docker issues. Was curious, if there are indeed such issues. Doesn’t sound like it so far.

  • nyarlychan I'M CAPTAIN BASCH (@nyarlychan) reported

    @T1mco this is only if you need a work around for the apple store problems! not enabling! solving a problem!

  • ellen_mb Ellen B (@ellen_mb) reported

    if the apple store can’t fix my computer tomorrow and/or I loose all my grad school files i’m dropping out of school i guess because i’m not rewriting the 20 page papers I did for my portfolio already sorry!!!

  • edwardfarinas Edward Dion Farinas (@edwardfarinas) reported

    @SallyMouton @Apple @AppleSupport If you have the airpods pro just go to the apple store w/ an appointment. I’m always in an out within 15 minutes with a new set. I’m just over having to go back all the time. Sucks to hear though that you’re having that problem as well.

  • unruliscorpio Call me Romar (@unruliscorpio) reported

    @Sayonical the apple store is literally down the block

  • sedm0784 Rich Cheng (@sedm0784) reported

    @SistaCrumpet @PenLlawen Hah! I got down to less than 2 minutes outdoor use on one side before I took them into an Apple Store I happened to be passing. After performing ~20 mins of tests(!) the genius begrudgingly accepted they were eligible for a battery replacement and told me the GBP price for this.

  • rosiesdink natalie (@rosiesdink) reported

    my phone is broken even the Apple store couldn’t fix it :/ and I can’t go get a new one until Friday

  • rexasa1 ra11111 (@rexasa1) reported

    @scottbudman Every demo device, medical or otherwise, is set this way. You ever see iphones at the apple store with error messages?

  • DHeartsurgeon TheMostMetalHeartSurgeon (@DHeartsurgeon) reported

    @metaloctonomy A friend of mine had similar issues and even without Apple care, they replaced them for free. He just went into an Apple store.

  • JohnGallias John Gallias (@JohnGallias) reported

    @HackingDave If by “no issues” you mean the hundreds of us who could not pre-order the iPhone 13 on iPhone Upgrade Program through the Apple Store App using an Apple Card, then sure lol

  • Ivan_Solis_ Ivan Solis (@Ivan_Solis_) reported

    @adrian_avv @WinPhanKyle @Apple Just checked the Apple Store, and it seems it’s compatible with Apple Watch as well, but you may want to sign in just to be safe! /s

  • PatriciaPier4 Patricia Pier (@PatriciaPier4) reported

    AT&T, Best Buy, Apple store & Apple by phone support techs unable to resolve lock out issue of an I phone 10.Wonder if intentional by Apple? Had to purchase a new phone & unable to use protective cover fro m 10.#iPhone13

  • smashmario mario m. y. (@smashmario) reported from Los Angeles, California

    My Beats Pro started cracking on the left ear cup. I took it to the Apple Store and throughly explained the issue. The employee didn’t take good notes, the staff couldn’t replicate the issue, and now @apple is sending me the defective product back. SMH @AppleSupport

  • nicolinaElrick Nicolina C Elrick (@nicolinaElrick) reported

    @AppleSupport in regard to my IPHONE XSMAX, DUAL SIM, cracked photo lense It pains me that Apple refuse to service my phone or in anyway help try help fix it because it was purchased at Apple Store Hong Kong and not in America. This once again smacks of both biased

  • hot4geriatrics libin (@hot4geriatrics) reported

    going to the apple store to lie about not knowing why my airpod is broken! <3

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