Apple Store

Apple Store Outage Map

The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Apple Store users affected:

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 2
St. Louis, MO 1
Ghāziābād, UP 1
London, England 1
Santa Cruz de la Sierra, Departamento de Santa Cruz 1
Ashburn, VA 1
Kansas City, MO 1
Hamburg, HH 1
Dallas, TX 1
Sofia, Sofia-Grad 1
Wetumpka, AL 1
Mont-Royal, QC 1
Pittston, PA 1
Bishops Stortford, England 1
Miami, FL 1
North Vancouver, BC 1
Boston, MA 1
Fort Collins, CO 1
Machala, Provincia de El Oro 1
Hyattsville, MD 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • SouthernJetNC Rich (@SouthernJetNC) reported

    @JodySmithNFL Wallet, cause I would have to replace several cards, identity stuff aka weeks to fix,, phone has cloud backup, 2 hour after apple store visit it’s back to normal

  • CrumpledSophist Highly Respected Cow Starr (@CrumpledSophist) reported

    @ReallyRadley @Apple I had a buddy who, at my recommendation, bought a mac laptop. He had nothing but trouble with it from day 1 and brought it to an Apple Store for service. They told him he needed to see . . . "The Genius." He returned it on the spot and bought a Windows machine, sans smugness.

  • TopCatTC69 Anthony Cope (@TopCatTC69) reported

    @charmer1881 @foxycockney It's true that. They'll fix most Apple products and (just between us) they won't charge the Earth. It'll be worth the effort to get to your nearest Apple Store. Just make sure you go for a hunky Apple Expert, just in case you have to do more than flutter your eyelashes, as I did.

  • cooliz123 Elliot studying 📘🎓 (@cooliz123) reported

    @souvenirezz first my face id thing which i have to fix at an apple store but i can’t go to one rn , then i find out my class had a gc where they sent notes which helped then pass a test and i failed my book report

  • viditb Vidit Bhargava (@viditb) reported

    Apple not having a Mac Trade In program in India is rather disappointing. 😕 I thought an official Apple store, even if online was meant to solve these problems.

  • davidhepworth_ David Hepworth (@davidhepworth_) reported

    I wonder if the Apple Store will go down?

  • vern_lazar vern;) (@vern_lazar) reported

    @bburgemily i actually have 1.2 mil so maybe your phone is broken. i heard you can get it fixed at the apple store.

  • si_pie75 SiPie (@si_pie75) reported

    Just minutes to go till it’s 5.00am in Cup, and nope, the @Apple store isn’t down , so.... no new hardware release today?

  • marmikp99 Marmik Patel (@marmikp99) reported

    @AppleSupport I had Purchase iphone 11 on 12/08/2020. From Apple store. And I faced issue regarding non function of e-sim. I even filed complain with Apple care and submited my phone for repair in care, but even after 15 days the probelm is not solved.#Unhappycustomer #Badservice

  • SairaAhmedMD Saira Ahmed, MD, FAAP #VoteKids #BLM (@SairaAhmedMD) reported

    Today’s dumb moment of day: visited the apple store today to pick up my new phone and was being helped by a deaf employee (she was using an iPhone to text me to chat)... pulled my mask down so she could read my lips and then remembered we’re in the middle of a pandemic ... whoops

  • rsgnl Joe Rossignol (@rsgnl) reported

    FYI the Apple Store never went down prior to the second-generation AirPods being announced via press release in March 2019. So that's not really an indicator as to whether something is coming or not today. We'll find out in under 10 minutes, probably…

  • p3rs0nn ryan (@p3rs0nn) reported

    I’ve noticed many others having this issue (I read some amazon reviews, but got my adapter from a physical Apple store)

  • OkPyro Pyro 🐓 (@OkPyro) reported

    @qtmistfn @StrasicBTW @TikoFn Go to the apple store and say idk what the password is and they will fix it

  • BrewcrewBarnes Well 2020 you can burn in hell (@BrewcrewBarnes) reported

    @jtuck151 Haha yeah why ill own a Samsung tell I die. I've seen how Apple controls people. If you owe anything even just .99 to Apple store. They mess with your phone. Or the updates that slow your phone up. Or the iPad that don't update. I've watched too many friends go down this hole.

  • harshaansaluja harshaansaluja (@harshaansaluja) reported

    @aaple_lab Apple store not down?

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