Apple Store Outage Map
The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Apple Store users affected:
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Nantes, Pays de la Loire | 1 |
| Capitólio, MG | 1 |
| Adelaide, SA | 1 |
| Ahmedabad, GJ | 2 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Chris M. Walker (@cmwalker) reportedThis meme is supposed to be motivational… it’s actually bullshit. First of all it implies that 50% of people keep working at what they want to achieve. 1% is more like it. The other problem is that bro on the bottom gives up right before he succeeds. Thats optimistic too. Most people swing the axe one time and see it didn’t even break an inch off the wall and give up. People just do not want to do the volume that’s needed to succeed at anything. They think they want the result. They think they are willing to do the work. What they really want is the Instagram post. They want to appear to succeed. They want everything but doing what it takes. The reason I’m thinking about this today is that I just went through 236 revisions for the script of 1 video on a YouTube channel that hasn’t even launched yet. That’s after one channel took me 10 years to get to 100k subscribers. And despite all that boring tedious work swapping a single word for another… …I still don’t feel like it’s good enough and just had a thought on how I can make it better and am going to start over from zero. Most people give up when their first 30 second reel doesn’t make them Mr. Beast. Kobe Bryant used to take 800 to 1,000 made jumpshots a day in the offseason. Not taken. Made. He’d be in the gym at 4am doing the same boring movement thousands of times while the rest of the league slept. The 81 point games were built on ten thousand swings nobody saw. Steve Jobs scrapped the entire design of the first Apple Store when it was nearly finished, months of work, because he decided it was organized around products instead of around what people wanted to do. He started over. The redo became the most profitable retail on earth per square foot. Neither of them was a few inches from the diamonds getting lucky. They swung the axe an absurd number of times, hated a lot of the swings, and kept going anyway. So if you actually want to succeed at something, get ready to be bored. For a long time. Doing the same unglamorous reps long after it stopped being exciting and long before it started paying. Or, if you just want to look successful, take a photo of yourself, drop it into ChatGPT, and tell it to put you in front of a private jet. It’s gotten pretty good at that. Think Big
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Bradley (@VerdeSelvans) reportedUpdate regarding this issue: I just visited an authorized Apple Service Center. They told me that if Apple approves the replacement, it will take about 1–2 months because the replacement unit needs to be imported from Singapore. Even though I have the case number and a letter from the Apple Store Shinsaibashi, they said those documents don’t guarantee that my iPhone will be replaced. If Apple declines the replacement request, I’ll need to contact Apple Support again. I’m really hoping they’ll replace my device. In the meantime, I’ll be using my other iPhone as my main phone.
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Adam Koszek (@wkoszek) reportedIt's interesting how Apple Store changed servicing - I can now use the Mac as my part is being shipped. Whoever did this (@tim_cook is it you? - thank you!) Next step: let people just run self-service, and when I come over, perhaps just scan some magic code of my screen and that's it to verify it's the same machine. And the step after next would be to have Apple folks inspect the laptop and suggest fixes under AppleCare. e.g.: you have keyboard marks on LCD - we'll fix it for you. Improvement after this one: just book appointments for fixes and do them just-in-time, almost like doctor visits. So I bring my Mac in 2:54pm, then the service starts at 3pm, and on 3:45pm or so I get a Mac with new battery etc. because all parts were already in that store waiting for me. No need of 4 day stay for a flu. I don't get why there's like 3-7 day wait time for a fix anything. Bettery is like a 10-30min job. Is it because people from half of California send computers to handful of stores? Can't it all be offloaded by having people further away from Apple Store mail computer via Fedex/UPS? Those boxes should go to some big fix center where 50 people can be fixing 50 Macs per hr. It could be perhaps 2-3 days to get computer back, so it'd be better/faster for folks further away. And it'd be amazing experience for folks close to stores.
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Shanaee (@prettynemo18) reportedWhy would I be in the Apple Store n porn comes across my phone I look at the ppl the ppl look at me 😭😭😭😭 idk man it’s just a stare down right now
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Kathy Wallis 💙 (@KathyWallis01) reported@AppleSupport Need help with my Apple account ID. Apple store not working. Please a quick solution is needed
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TXTeslaCowboy 🇺🇸 (@TXTeslaCowboy) reported@tregan01 Big Apple Store problem. Hopefully they fix soon
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pingyu (@pingyu__) reportedapple store quoted me 800 to fix my mac. man **** lemme look at new ones aww man 🤫
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KitsuneYuki ❄️🔥🦊 (@GinKitsune4) reported@MtSilvr @KirscheVerstahl I love the apple store. One day, you walk in and say you want an orange. You like oranges better. The store owner says, "everyone must want oranges," and starts selling oranges. Now, no one shows up to the apple store, and it goes out of business. This is the problem.
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Ling Qing Meng (@LingqingM) reportedJust got an official Apple Store Keyboard with the fingerprint reader. The thing with Macbooks is that the moment you lose AppleCare for them and the keyboard breaks, there is ZERO way to fix said keyboard. (Hidden secret of Macbook keyboard explaining why in comments) So when at home use your peripherals you extend the life of your on-laptop keyboard when you obviously have to use it when traveling.
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i think (@kutaiuranium) reportedgoing to the apple store and asking if they can fix my leapfrog
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BROK UNIVERSE 🐊🐀 (@COWCATGames) reported@ViuvasDoArcade I had this issue for my game on PlayStore and Apple Store when I made it free ad supported instead of premium, they offer no easy option to know if the player purchased the game...
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Bruce Wayne (@saksham9994) reportedKindly resolve my subscription issue. I subscribed it via Apple Store, and after money got deducted, Zee app showing that I don’t have the subscription. Please resolve at the earliest convenience. @ZEE5India
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I need more sunshine (@chicagoaudra) reportedAnyone else having issues with newer @apple phones? I have an @apple iPhone 17pro that I’ve had problems with since I bought it through @ATT around Christmas. It has not worked consistently, with any of my Bluetooth devices, and is getting worse over time. Even my watch (series 11) is almost never connected and runs out of batteries really quickly now because it is constantly trying to connect and reconnect to the phone. Spent hours at the Apple Store a while back where they made me reset my phone and I couldn’t restore from the backup at all. I did that and the problem did not resolve. It mostly finds the devices but won’t connect or won’t stay connected or even paired. All of my devices work on my husband’s phone just fine (same phone). I have not been able to use any of my devices at all in over a week now, yet my phone somehow “passes” their diagnostics, despite not working at all in practical reality. It failed one test in the Apple Store but then passed when they redid it, so of course, they went with the pass. 🙄 Because of the “passing” the diagnostics, they refuse to replace the phone and won’t do anything about it. They just tell me it has to be a software issue and “the engineering team is working on it.” For months now. None of this happened with my iPhone 15pro and it doesn’t work with other phones either. How is this acceptable? They just took my money and I am SOL when it doesn’t work? No offer of a different device, a refund etc, no attempt to solve my issue. Just sucks to be me? Anyone have ideas of what I can try next? I have spent way too much time on this, but I would like a phone of my own that works. Also, if you are thinking of the Apple iPhone 17 pro, skip it. I feel like I’ve been ripped off and I don’t feel like they should be able to just take my money and leave me with this lemon of a product. Is there a lemon law for phones? Tired of this. I’m so sorry I got rid of my 15.
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Watthewat (@Haptraz) reported@Somniss Quality Indie games are the future. It's just super easy to make a prototype. Steam has to find a solution to this problem. Their market will turn into google play apple store at some point.
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Georgi (@GotinGeorgiG) reported@seckincreatives @aandreug @framer But why's that a problem, see the Apple Store for instance - it's the absolutely same system, there are millions of apps, most of them are buried and nobody cares for them, let the market decide what works and why. We're in 2026 and marketing and product go hand in hand, there's no way around that, the old way was outdated, so they changed it, my templates are buried as well, but that's no reason to cry just work harder and adapt to what's new.
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