Apple Store

Apple Store Outage Map

The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Apple Store users affected:

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Pittston, PA 1
Bishops Stortford, England 1
Miami, FL 1
North Vancouver, BC 1
Boston, MA 1
Fort Collins, CO 1
Machala, Provincia de El Oro 1
Hyattsville, MD 1
João Pessoa, PB 1
The Bronx, NY 1
Pune, MH 1
Soisy-sous-Montmorency, Île-de-France 1
Essen, NRW 1
Atlanta, GA 1
Bluffton, SC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • designfly flyinghorsedesign.com (@designfly) reported from Orland, California

    Apple App Store is down again....we miss you Steve J

  • resimplify Derek Jensen (@resimplify) reported from Des Moines, Iowa

    “Sign in with Apple” is HUGE! Giving more purpose to an Apple ID outside the App Store and iCloud. #WWDC19

  • ChllnW_ Warren (@ChllnW_) reported from Seattle, Washington

    app store is down #apple

  • jakefisher Jake Fisher (@jakefisher) reported from Oklahoma City, Oklahoma

    @andyokc @Apple Keyboard on my Macbook starting acting flaky. Not a fatal problem but an annoyance. Took it to Apple Store for repair. They took it in the back for about fifteen minutes. Came back and said that the repair would be $450. [MORE]

  • uhhhlyssaaa Alyssa (@uhhhlyssaaa) reported from Ephrata, Pennsylvania

    I feel like I should make a PSA for the public: if your phone is doing the “i. D.o.n.t.” Thing go into your keyboard shortcuts and add a shortcut for “i dont” to be “i don’t” and it will override it and fix it! This solution is Apple approved lmao I went to the store asking 😅

  • willLEEam Will Lee (@willLEEam) reported from Los Angeles, California

    Black dude at the Apple Store came in clutch today finding a way to fix my iPhone screen out of warranty for free

  • rellimstap Patrick Miller (@rellimstap) reported from Minden, Louisiana

    @Apple please tell the Apple Retail Store at the Galleria in Dallas, TX to fix their phones. I have tried, Apple Support has tried, and Apple Customer Relations has tried. The system keeps hanging up when you ask to speak with a manager. I need some help from the Manager ASAP.

  • tehror204 tehror204 (@tehror204) reported from Winnipeg, Manitoba

    @roxxlyy Yeah that’s a graphics card issue. Ya either gotta try and exchange it or go to an Apple store if you have one nearby. If it’s less than a year old they will just exchange it for ya.

  • AndrewYee2 Andrew Yee (new account - follow again!) (@AndrewYee2) reported from Manchester, England

    Had service battery warning on MacBook for several weeks. Not got round to going to Apple Store/replacing battery 🔋. But last 24 hrs my MacBook is almost usuable w/ how slow it is. Always plugged in but battery power percentage keeps going down. Was 61%! Just rebooted - says 4%!

  • ryanstrug Ryan Strug (@ryanstrug) reported from Portland, Maine

    Hey @FTC, @Apple is abusing its App Store monopoly to force its login button. Apps are allegedly not allowed to use other third party login buttons, like @Google and @facebook, if they don’t use Apple’s. This is 100% in violation of antitrust laws.

  • BalestraPatrick Patrick Balestra (@BalestraPatrick) reported from Solna socken, Stockholm

    The podcast highlights the big issues about the App Store. When Google tried to launch G-Voice, they rejected it for 11 months because they didn’t want it to replace the Phone app. This goes to show that Apple doesn’t welcome competition, they only approve what benefits them.

  • Keepn_It_Rell Lord Relliam Regal (@Keepn_It_Rell) reported from Dallas, Texas

    @UrbanGem It stay out of stock down here. The store I found it at had to put a 2 bottles per person limit cause people were buying it like crazy. Hopefully they'll make it a regular edition like the apple and vanilla cause it's a hit.

  • Sevakesmailian1 Sevakesmailian (@Sevakesmailian1) reported from Glendale, California

    @AppleSupport just letting u guys know... your apple store in Glendale Galleria mall has the worst internet speeds!!! So painfully slow!

  • t_gyenz T (@t_gyenz) reported from Citrus Park, Florida

    @grayson219 @Apple my watch just randomly started cracking. a hairline crack around the side of the screen that i did not cause. i sent it in bc the apple store said it would be covered by warranty, but now it’s over $250 to fix!

  • TProphet TProphet (@TProphet) reported from Tacoma, Washington

    Google isn't Apple and nowhere is this more evident than if you have a problem with your order on the @madebygoogle store. It's like dealing with Microsoft when they first got into retail.

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