Apple Store

Apple Store Outage Map

The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Apple Store users affected:

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ashburn, VA 3
Monterrey, NLE 2
Los Angeles, CA 1
New Delhi, NCT 1
Blackburn, England 1
South Park Township, PA 1
Illescas, Castilla-La Mancha 1
Monroeville, PA 1
Boca Raton, FL 1
Jewar, UP 1
Cardiff, Wales 1
Atlanta, GA 1
Gainesville, FL 1
Madrid, Comunidad de Madrid 1
Mountain Home, AR 1
Flint, MI 1
Geneseo, IL 1
Zürich, ZH 1
Tacoma, WA 1
El Paso, TX 1
Morelia, MIC 1
Ballwin, MO 1
Advance, MO 1
Toronto, ON 1
Irapuato, GUA 1
Seattle, WA 1
Virginia Beach, VA 1
Metairie, LA 1
Miguel Hidalgo, CDMX 1
Chicago, IL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • sprite_yena SpriteYena (@sprite_yena) reported

    @AirDokkan If these were the Apple Store stones, are we getting Google Play Store stones down the line or nah?

  • CanadensisMax Canadian Resistance 🇨🇦 (@CanadensisMax) reported

    My five-month old iPad was not working properly, so I took it the Apple Store and was told it was defective. I received a free replacement as it was under warranty. My data was backed up on iCloud so I recovered everything that I had to erase on the other iPad.

  • surajlakhani Suraj Lakhani (@surajlakhani) reported

    @K_E_Brown27 Had similar issues with mine where it didn't recognise being plugged in and taking 10 hours to charge. Took it to the Apple store and turned out the problem was the charger (you can see the 'health' of the battery in the system settings).

  • RowanIRT Rowan University IRT (@RowanIRT) reported

    We're looking into an issue affecting access to the @RowanUniversity Mobile App in the Apple Store. If you try to access the app, you'll receive an error saying the app is not available. We're working to resolve this as soon as possible.

  • I_aM_Pradeep Kesavan Sam (@I_aM_Pradeep) reported

    @AmazonHelp For further assistance. We can’t to anything with this issue. Then I’d reached out your technical team again. Then they’re asking me to get a service denial letter from apple store. Already I’ve visited to apple store twice the time, time and again you guys are frustrating me

  • ISour_Pancake Dasha✨ (@ISour_Pancake) reported

    @zodiacliah I’m broken asf… I meann take it to the apple store?

  • hannahisaway hannah (@hannahisaway) reported

    @submissivepunz any phone repair shop. i wouldn’t go to the apple store it’s just gonna be extra expensive. my new phone screen cost $150 and was done the next day. it’s an easy fix for people who know what they’re doing

  • spottedhyacinth photographer V (@spottedhyacinth) reported

    @kyliepentelow @BradyHaran Broken hardware unfortunately. Needs a screen replacement. Best to take it to an Apple store.

  • TechDoctorUK TechDoctorUK (@TechDoctorUK) reported

    Hi @TeamYouTube , Just finished talking to creator of @TeleboyCH and we just can't find any reason why You would remove a video showcasing their FREE app. The app has been on the Apple store since 2015. None of your guidelines were broken. The appeal was insta-denied. Pls check🙏

  • spottedhyacinth photographer V (@spottedhyacinth) reported

    @kyliepentelow @BradyHaran Broken hardware unfortunately. Needs a screen replacement. Best to take it to an Apple store.

  • GGunthorp Greg Gunthorp (@GGunthorp) reported

    @AppleCard I like your no number on the card and new number generated security feature for every time you use the card. They only problem with it is you can't use the card anywhere that charges later, including the apple store for shipped repairs. Have had the problem twice now.

  • trans_af Kimber (@trans_af) reported

    The supervisor at the Apple Store said that I had to wipe my phone AGAIN bc they would not replace my phone unless the diagnostics showed an issue. I’ve wiped my phone numerous times over the past 6 months bc voice support instructed me to do so.

  • iM4CH3T3 #WeAlliPhoneFamily (@iM4CH3T3) reported

    @sroolsking @ShreddaSosa Your iPhone would be repaired for free if u go to Apple Store. Some 12/12pro have audio issues. Apple made repair program for

  • StrongmanBrad Brad Strongman (@StrongmanBrad) reported

    @CptHodl @MarvinMercadoGB We both know there's no way a DDOS attack would down cloudflare, google store or apple store. Stop lying

  • Alecarvajal98 Ale (Adriana) (@Alecarvajal98) reported

    The amount of times I’ve been to the apple store to fix my phone is disrespectful 🥲

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