Apple Store

Apple Store Outage Map

The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Apple Store users affected:

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Delhi, NCT 2
Ashburn, VA 2
Machala, Provincia de El Oro 1
Hyattsville, MD 1
João Pessoa, PB 1
The Bronx, NY 1
Pune, MH 1
Soisy-sous-Montmorency, Île-de-France 1
Essen, NRW 1
Atlanta, GA 1
Bluffton, SC 1
Standish, ME 1
Los Angeles, CA 1
Blackburn, England 1
South Park Township, PA 1
Illescas, Castilla-La Mancha 1
Monroeville, PA 1
Boca Raton, FL 1
Jewar, UP 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • _scottwolf_ Scott (@_scottwolf_) reported

    @TMobileHelp My wife went into the apple store because of issues with her iPhone. Their solution was to reflash her phone and set it up as a new device. The result was she lost a VM from her mother who passed 2 years ago. Any chance it be restored to her number? Or is it lost?

  • MusaMD81 M.M.Y (@MusaMD81) reported

    @lexyy4real Did they take it down before? Cos it’s been available on apple store even with all their evil plots and noise.

  • Pence48740810 Pence (@Pence48740810) reported

    @Jarushub Those two banks reportedly issue visa cards that can be used on Apple store

  • idontmissapple1 idontmissretail (@idontmissapple1) reported

    Once upon a time, at the fruit stand… CX brings in their Sony radio because his iPod classic isn’t charging with it. Turns out the dock on the radio is faulty. Customer screams the ceiling down when I tell him we can’t replace his SONY radio in an Apple Store.

  • oscar_mike_442 oscar-_-mike (@oscar_mike_442) reported

    @libsoftiktok If the guy in the hat hammered him, BLM would burn down another apple store. New York deserves animals like this. Reap it.

  • KemonomichiNL けものみち(🧋🥃) 🇳🇱🇹🇼🇨🇦🇺🇸 (@KemonomichiNL) reported

    @LizSimmie It’s likely moisture got into the copper attachment pints which act as springs. If you scrape those clean, it could work. (That was an issue I faced and for fixed. Also for free at the Apple store)

  • KirstieMAllsopp Kirstie Allsopp (@KirstieMAllsopp) reported

    Apple store are requiring the “Apple ID” of purchaser of phone before they will take payment. OH who is the one who needs the new phone is now at work. I don’t know his Apple ID, I’m not sure he knows it TBH, anyhow it’s on his broken phone which has disabled itself. #ohsopronot

  • Fenlandskier James Hart (@Fenlandskier) reported

    @KirstieMAllsopp @Apple I’m on my 4th iPhone, started with a 3GS and currently have an 11 but have never set foot in an Apple store, I’d have to go a long way out of my way to even find one. 1st phone was network supplied, next was my wife’s hand me down and last 2 have been straight purchase from Argos

  • TheRealMXMS Maximus (@TheRealMXMS) reported

    @pascal__2k @SnazzyQ I have the same issue with my 14“… went to my local Apple Store yesterday and they are now looking into it. So far they were not aware if this is a widespread issue…

  • creolegumbo13 Kimberly Byfield (@creolegumbo13) reported

    In Apple store at Perimeter Mall and no one in this store has knowledge or wants to help. Horrible customer service. I am new to Apple products and I am regretting every minute. Just bought two Iphones week ago and THE NEW 13 is not working. Yes THE NEW 13. @Apple

  • MyBGE BGE (@MyBGE) reported

    BGE asks all customers, including those with smart meters, to report their outage. Outages may also be reported online, by texting OUT to MYBGE (69243), and via BGE’s free mobile app available today at the Apple Store or GooglePlay.

  • ErikBoles Erik Boles (@ErikBoles) reported

    @samsheffer had the exact same issue. Apple store replaced mine no questions asked.

  • James31927856 James (@James31927856) reported

    @madebygoogle With Apple there’s a gazillion ways to contact somebody if you have questions or concerns about a product that you have and you can also contact an Apple store that has aphonenumber with real life people that will help you with any issue that you have that with Google Doesn’thave

  • hanaschank Hana Schank (@hanaschank) reported

    Apple's solution? Bring it to the Apple store where they can charge me more money for what we all know is a temporary fix. In the mean time they will also convince me to move more stuff to icloud. More $$ to Apple, yay.

  • BriannaHoney4 brianna honey 🍂📸 ADHD MONTH 🧡 (@BriannaHoney4) reported

    @BelovedManifold @RANBOOPHOBlC I have no clue lmao, I just remember going to the Apple Store and the guy was like “get rid of chrome it makes ur computer slow” n so never again 🙌

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