Apple Store Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Zavian Kairo (@ZavianKairo_AI) reported 56 seconds ago

  The uncomfortable truth: Apple’s business model rewards storage anxiety. The more often customers see “Storage Almost Full,” the more likely they are to: 1. Pay for iCloud subscriptions 2. Upgrade to higher-storage models 3. Buy a new iPhone entirely Every default setting on a new iPhone trends in the direction of consuming more storage, not less. The 7 fixes above take about 10 minutes total. They cost nothing. They will recover an average of 40–60 GB on most iPhones over 12 months old. The Apple Store employee said one more thing before he left: “We see this every day. Most people don’t even check Settings → General → iPhone Storage before they walk in. They just assume the phone is too small for them. It almost never is.” RT this so more iPhone users stop spending $1,000 on a storage problem that could be solved with 7 toggles.

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  ThatMedChidi👩🏽‍⚕️🩺💓 (@chidi_jenny) reported 4 minutes ago

  Went to @Apple store in Arndale to diagnose/fix my screen that’s been going dark & they told me the screen & battery were done for & it’ll cost like 600 quid to fix; advised me to get a new one instead 😩. In the meantime I’ll just keep connecting it to my TV w/ HDMI 😩😭😭😭.

• 
  14aØ (@14a0x) reported 10 minutes ago

  Apple Store connect down. Come on man

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  free palestine 🇵🇸 (@eclairification) reported 10 minutes ago

  it’s over now but for Two Years they were having Apple Store lock in nights playing games on the iMacs collecting private paychecks from one of the worlds biggest companies and the justification was that a basic lock between two empty rooms was broken. the mall had security

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  Kat (@visiogene) reported 11 minutes ago

  @thevirdas @ZeptoNow @zeptocares I buy apple products at Apple Store or Apple web site only. Never had a problem.

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  Greg - Israelite in Exile (surviving the Galut) (@anexiledjew) reported 15 minutes ago

  I bought a set of AirPods Pro from Laptops Direct based in Huddersfield, England, about a year ago. I have a problem with the left AirPod charging, and I went to an Apple Store to have them look at it today. Astonishingly, I discovered at the Apple Store that the serial number is tied to a date of purchase from 2024 in a Walmart in the United States. Avoid this retailer.

• 
  Qianjun Befanis (@QianjunBefanis) reported 17 minutes ago

  Did he said free money? Under fractional banking, $20 million means the bank can lending $2 billion to people previously had been redlining. I hope they hire good underwriters, to prevent unsound deals. I sure there are biz are sound and needs money but their biz is too small or according to data, they live in redlining areas. Hope these loans are going towards good biz and good people. I heard app developers said Apple Store pays them after 45 days, so despite they made a lot of money, but as fast they grow the bigger negative cash flow they had encountered. To small biz owners, negative cash flow due to growth happened to every one of us, so this should be a good problem to solve for them, as they should be able to collateralize their account receivables, if the payers are top rating biz like Apple or Amazon.

• 
  JD'oh (@JDoh2983) reported 24 minutes ago

  I went straight from the curb to the Apple Store in Honolulu, because surely, I thought, Apple could help me. My phone was erased, and the attacker had switched on Activation Lock, the anti-theft feature that binds a device to its owner's Apple ID. The irony was total: the security designed to protect me from a thief was now the thief's tool for locking me out of my own phone. I could not unlock the device in my own hand. Neither could Apple. At the Genius Bar, with my original purchase receipt and a stack of government IDs on the counter, the technicians told me there was nothing they could do. Their best advice was to buy a new phone. Standing right there at the Genius Bar, I made my first call for help, to a friend who works in private security. That was the person who told me, in plain and practical terms, how to start locking everything down, and much of what my wife and I did over the next several days came from that first call. I left the store and went to my cousin's house. Neither of us had the first idea where to begin unwinding this, and we sat there together, two grown men, feeling helpless. It was no longer only about money, though the money went that night too. The person who held my account also held more than 100,000 family photographs, my notes, my data, every password saved in my Apple keychain, my entire iMessage history, and, worst of all, the ability to receive the text-message verification codes sent to my own number, the codes that guard everything else. In one app, the thief sold the investments I held there to raise cash, then reached my wife directly, sending her a payment request that looked to her like it came from me. She was careful and declined the first requests. A later one, appearing to be from me, drew thousands of dollars out of her before she understood that her own husband was not the one asking. Then they drained the rest. Overnight, from Los Angeles, my accounts bled out through a string of Walgreens drugstores, an Arco gas station, and a single charge of thousands of dollars at a Staples, the signature of a gift-card cash-out. Orders were delivered by a food-delivery app to a Los Angeles address I had never heard of. My PayPal was accessed. Two credit applications were filed in my name. When I tried to freeze one account in the middle of the night, I found its support line ran only on East Coast business hours. It was closed. The thief had the whole night, and used it. When the tally settled, several thousand dollars was gone, and only a small fraction has come back. I expected the theft to end when the money did. It did not. Three days later, on June 28, the intruder reached back into the account and erased my smartwatch, off my wrist, in real time. They were still there. And Apple, it turned out, could not simply give the account back. To prove that I was me, Apple's own recovery process required the very thing the thief controlled since they held the trusted number. Then the calls started, a wave of them from that same number ending in 67, a caller posing as an Apple supervisor and riding the spoofed line. After they take everything, they call you, and they sound exactly like the people you are most desperate to trust. And the fraud has not stopped. In the weeks since, the thief has kept opening cryptocurrency accounts in my name, one after another, using the identity he took to move money through channels that are hard to trace and harder to undo. The police, when I met them at my cousin's house, could do almost nothing but take a report. For guidance on the crime itself, I reached out to an old college classmate who is now an FBI agent. He confirmed that the number had been spoofed, walked me through what to document and whom to contact, and steadied me when I needed it.

• 
  Georgi (@GotinGeorgiG) reported 25 minutes ago

  @seckincreatives @aandreug @framer But why's that a problem, see the Apple Store for instance - it's the absolutely same system, there are millions of apps, most of them are buried and nobody cares for them, let the market decide what works and why. We're in 2026 and marketing and product go hand in hand, there's no way around that, the old way was outdated, so they changed it, my templates are buried as well, but that's no reason to cry just work harder and adapt to what's new.

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  kiwi. 📍chi | PPi (@KiuiAirica) reported 25 minutes ago

  my fav coffee shop on Broadway is down the street from the freaky Apple Store theater and I kinda wanna go in there just to cringe

• 
  mimcee (@mimcee) reported 26 minutes ago

  @tim_cook How so!? #AppleSucks because you guys still haven’t resolved my Apple Store issue???!!!!

• 
  Jacob Hewes (@SportsSciJacob) reported 27 minutes ago

  Walked to the Apple Store today thinking my $3000 MacBook that I thought was broken for the last two years I was gonna have to pay 600 bucks to get fixed sure enough it works then I go to the T-Mobile store and find out I can get a brand new Apple Watch for free. Must’ve been my lucky day.

• 
  Chirag Singhvi (@chiragsinghvi15) reported 32 minutes ago

  @tim_cook Dear Apple Support Team, I am writing to express my extreme frustration regarding a persistent and severe heating issue with my device. Despite visiting the Apple Store approximately 7-8 times and undergoing multiple physical, software, and hardware checks, the problem remains unresolved. My case was reportedly transferred to the international team overseeing PAN India operations, yet I have received no effective response. Furthermore, the support messaging team has stopped replying to my messages. While an RMA was filed and I have submitted requested logs twice, every follow-up call results in a disconnection or a repetitive request for the same logs I have already provided. The heating issue I am experiencing is abnormal and paranormal in nature, persisting even after a full software reload and hardware inspection. This is not just a technical flaw; it is a significant health and safety hazard. Using a device that reaches these temperatures is dangerous, and I am deeply disappointed by the lack of customer centricity and urgency shown by Apple regarding this matter. I request that this case be treated as a top priority. I am seeking an immediate resolution, whether through a definitive repair or a full replacement of the device, as the current situation is unacceptable. I look forward to your immediate response and a concrete plan to resolve this issue. Case ID - 102905743860

• 
  L (@benghazi_ebooks) reported 32 minutes ago

  Can’t find it because the search function is broken but I am thinking about the email exchange in the Epstein files involving Barak and Koren discussing headphones being returned at a specific Apple store location in NYC. Which was obviously coded talk about moving something

• 
  Jack (@jackcoder0) reported 32 minutes ago

  If this saved you $70 or helped you realize the Pro 2 is worth $70 more one ask: Repost the first post so the next person standing in the Apple Store staring at two boxes has the breakdown before they buy. Follow [ @jackcoder0 ] I break down the hidden comparisons, features, and pricing games that companies bank on you not questioning.