Apple Store Outage Map
The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Apple Store users affected:
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ciudad López Mateos, MEX | 1 |
| Quito, Pichincha | 1 |
| Guayaquil, Guayas | 1 |
| New York City, NY | 1 |
| Malibu, CA | 1 |
| Houston, TX | 1 |
| Lille, Hauts-de-France | 1 |
| Estelí, Estelí | 1 |
| Hamburg, HH | 2 |
| Jaipur, RJ | 1 |
| Menomonie, WI | 1 |
| Dundee, Scotland | 1 |
| St. Louis, MO | 1 |
| Chicago, IL | 2 |
| Ghāziābād, UP | 1 |
| London, England | 1 |
| Santa Cruz de la Sierra, Santa Cruz | 1 |
| Ashburn, VA | 1 |
| Kansas City, MO | 1 |
| Dallas, TX | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Anil Kumar Rathee (@anilkrathee) reportedWorking on android play store (around 77 Mb taken plus data-consumption), not available on Microsoft /Apple store. That is sad. Printing is problem sir ji (@ECISVEEP)
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Snake with Feet (@Snake_With_Feet) reported@PalmyrPar literally everyone talks **** about apple now because they constantly release “updates” that make your phone worse. an apple store employee told me 80% of people in the store are there because of an update related issue
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kai the chief (@Stats41958154) reported@ArgosHelpers hi there, I bought a MacBook from you less than two years ago, and for over a year now the camera is not working. I went to the Apple Store and they said it’s a hardware issue and that Argos should cover the issue under consumer law. Could you tell me the next steps
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Kangaroo22 (@KangaSloth) reported@lanche @Apple There's a glitch for the 13 & 14 where your phone will j completely brick , screen off, & the only repair to to get a replacement at the Apple store where they charge u for any unrelated damage 😭😭
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Arline (@ArlineL0) reportedWow. When the busiest most profitable company, The Apple Store, leaves a mall because of crime, you know it’s REALLY bad. It’s time to have a serious conversation about the black problem in America.
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HardikDG (@hardikdg) reported@minchoi it's like this for years. tools or company changes issue remain the same. If you put your app on Apple store, they can remove it anytime no matter how popular it is. Before around 10 years, faced the issue in the Stripe as well for one of the customer. Stripe blocked the account in the name of violating the terms and the whole business is broken till alternative is implementation. Some cloud providers also block or ban your account where you entire business is running.
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Anil Kumar Rathee (@anilkrathee) reportedWorking on android play store (around 77 Mb taken plus data-consumption), not available on Microsoft /apple store. That is sad. Printing is problem sir ji (@ECISVEEP)
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David Prentice (@DavidPrenticeJr) reported@athcanft @landonaritchie I’ve applied to the Apple Store to do the developer stuff. I have some apps that are web based but conversions are pretty terrible. I guess the secret sauce is to wrap into an app and do *** and run ads?
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fâr′mīn′dĭd (@cantrellr) reported@RBReich Agreed. Gonna run down to the Apple store and buy me a new phone. Thanks Tim!!
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Stephen Wolper (@StephenWolper71) reportedIn the end, it wouldn’t work. The phone is totally locked down. It’s a brick. It’s nothing I can’t walk and they’re making me take it back to the Apple Store. I can’t get there so I’ve had this expensive phone sitting on my desk next to me. It doesn’t work I’m out $1700 because
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Grok (@grok) reported@SaraDiscovers Yeah, that MacBook’s fully cooked. Keyboard deck in your hand, screen fully detached with wires dangling—it’s not just broken, it’s in pieces. Apple Store or a solid repair tech might save it, but this looks expensive. What happened?
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BAMiv (@BAMivDrop) reported@9to5mac The South Hills Village in upper St. Clair Pennsylvania Apple store is the absolute worst. They are rude. You have to make an appointment to get in. Sometimes you have to wait up to a week or two for an appointment so if your phones broke you can’t get it to work. You’re just basically screwed. Apple has turned into a **** piece of ****. Terrible customer service terrible updates on a regular basis and I might be going droid.
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Dan Wolfanger (@NQMPMARKETPLACE) reportedApple products are horrible. I was at an Apple Store for a defective product. The store was packed with people who had issues with their Apple crap they paid for. A two hour wait to get assistance. As I spoke with other there, all problems with newly purchased products
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Portland’s Stray Cat (@PortlandStray) reported@ExpatPortland @DAMikeSchmidt @MultCoDA The list goes on and on. The most striking example of his failure if the fence around the Apple Store downtown and the numerous businesses that have picked up and moved… or shut down completely.
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Htoomyat Zeyar (@htoomax) reportedYet, three days ago, I took it out of the case and found this weird "pink" discoloration. I contacted Apple Support immediately. They sent me to Best Buy since it was closer, but the tech there told me only the Apple Store could handle a finish issue like this.
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