Apple Store

Apple Store Outage Map

The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Apple Store users affected:

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ashburn, VA 3
Monterrey, NLE 2
Los Angeles, CA 1
New Delhi, NCT 1
Blackburn, England 1
South Park Township, PA 1
Illescas, Castilla-La Mancha 1
Monroeville, PA 1
Boca Raton, FL 1
Jewar, UP 1
Cardiff, Wales 1
Atlanta, GA 1
Gainesville, FL 1
Madrid, Comunidad de Madrid 1
Mountain Home, AR 1
Flint, MI 1
Geneseo, IL 1
Zürich, ZH 1
Tacoma, WA 1
El Paso, TX 1
Morelia, MIC 1
Ballwin, MO 1
Advance, MO 1
Toronto, ON 1
Irapuato, GUA 1
Seattle, WA 1
Virginia Beach, VA 1
Metairie, LA 1
Miguel Hidalgo, CDMX 1
Chicago, IL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • timo_bx good boy gone gooder 🥷🏻 (@timo_bx) reported

    at the apple store and instead of just giving me a new phone they fixed the issue and made me keep it. smh

  • eboymyg Milo/Rowan 🐰 (@eboymyg) reported

    @creamyunki_ Think that would be an issue with the screen tbh! I'd take it to an apple store and get it looked at

  • parmesanpapi2 Coach (@parmesanpapi2) reported

    Thanks @apple that incredible troubleshooting through DM‘s really solved my problem…. It was so helpful that I’m still going to see a tech at the Apple store on Saturday like I originally scheduled for….

  • officalraminder @ramindersingh25 (@officalraminder) reported

    @SheyiIg @AppleSupport Thank you for your guidance but my phone is working fine now,But I have only one problem with @AppleSupport.I bought a new phone which was found defected by Apple store,they replaced device but they didn’t give me a new device that time.

  • fangciful ˗ˏˋ 𝓢𝓽𝔂𝔁 ˎˊ˗ 🔞 (@fangciful) reported

    @Tuxtance i would but my big problem is it keeps restarting while im backing it up :( i DO think ppl at the apple store will be able to help though; i really hope so at least

  • Sven_Viking Daniel Fearon (@Sven_Viking) reported

    @JameJameVR @KroyVR The problem is it’s not an OS thing, it’s that it requires depth sensing hardware. It won’t work on iPhones without LiDAR either for example. They suggest doing the scan at an Apple store (will they let you do that though? Come in and ask to borrow an iPhone and download an app?)

  • DamRobert11 Damien Robert (@DamRobert11) reported

    @AdinUpdatess Twitch may be in trouble but kick will never grow without a "normal TOS", they wont get in google or apple store too without a proper TOS.

  • reed_you_guess reed :D (@reed_you_guess) reported

    @TOFFUWU If ya got any other device it’s comparable with try connecting it to that? See if it’s the iPad or the pencil? If not it sounds like the actual hardware and that’s begrudgingly an Apple Store issue😭😭

  • Swiftiesince10 Serena ⛄️ (@Swiftiesince10) reported

    @austninfinity @jennmcallister they can fix it bc it’s me, hi. i work at the apple store she is going to and will personally fix her macbook!

  • alpieroth ALPieroth (@alpieroth) reported

    Heads up people never, purchase a subscription through the @Apple store. Set up an account with the actual provider and buy through them. If there are issues Apple washes their hands of it. I just cancelled my subscriptions through the App Store. Trust me & do the same.

  • Young_Yolaaaa Perc Nowitzki (@Young_Yolaaaa) reported

    And I hate how there’s no Apple Store close to me. I need my right AirPod fixed smh. This one AirPod **** is for the birds. Cannot get my other one to charge at all. Is it even worth trying to fix?

  • p_terg ₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍ ₸€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽📖🐘🧑‍🚀🤳 (@p_terg) reported from Sydney, State of New South Wales

    @OurNewHomecoach @agentsmart Was worried about my work-issue Surface PRO after that same downpour but I transport it in its box and the backpack is pretty waterproof so I’m lucky Dunno what you can do though. Apple store may be just as exxy as a new one and those dodgy mall-kiosks are, well, dodgy…

  • david_lunt 💧🌱 David Lunt #VoteYes (@david_lunt) reported

    @OurNewHomecoach Turn off, allow to dry off - seems like there’ll be water in the case as well…? Take to Apple Store, but probs looking at replacing it as to expensive to fix…

  • 8kiym noelle (@8kiym) reported

    @shookyurl i need to go to the apple store & fix this

  • sumitjaitly Sumit Kumar (@sumitjaitly) reported

    @Paytmcare I bought AppStore cards to gift to my friends the count was 21 for 5k each. All codes received are not working on Apple Store I have reported to apple and they asked to report to Paytm also

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