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Apple Store

Apple Store Outage Map

The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Apple Store users affected:

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Montréal, QC 1
Ciudad López Mateos, MEX 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • thetripathi58
    Chidanand Tripathi (@thetripathi58) reported

    12. The "Location-Based Alerts & Apple Ads" The Situation: You assume that seeing targeted ads is just the unavoidable cost of using the internet, and that occasional alerts from your phone are harmless and normal. The System Reality: Apple positions itself as a privacy-first company, but they still have a massive advertising business. Your phone is actively tracking your location, crossing digital geofences, and analyzing your proximity to retail locations to serve you geographically relevant Apple Store ads and location-based suggestions. The Technical Drain: Geofencing is expensive for a battery. The phone has to constantly calculate its distance from invisible barriers to know when to trigger an alert. It’s using your battery power to figure out how to market products to you more effectively. The Fix: Settings → Privacy & Security → Location Services → System Services → Toggle off "Location-Based Alerts", "Location-Based Suggestions", and "Apple Merchant ID". The Result: You completely sever the connection between your GPS hardware and Apple's internal marketing algorithms. You stop burning battery to get advertised to.

  • mehwishkiran07
    Mehwish kiran (@mehwishkiran07) reported

    The uncomfortable truth: Apple's business model rewards storage anxiety. The more often customers see "Storage Almost Full," the more likely they are to: 1. Pay for iCloud subscriptions 2. Upgrade to higher-storage models 3. Buy a new iPhone entirely Every default setting on a new iPhone trends in the direction of consuming more storage, not less. The 7 fixes above take 10 minutes total. They cost nothing. They will recover an average of 40-60 GB on most iPhones over 12 months old. The Apple Store employee said one more thing before he left: "We see this every day. Most people don't even check Settings → General → iPhone Storage before they walk in. They just assume the phone is too small for them. It almost never is." RT this so more iPhone users stop spending $1,000 on a storage problem that could be solved with 7 toggles.

  • Djmikeslice1
    djmikeslice (@Djmikeslice1) reported

    @AppleSupport I’ve now spent over 6 hours between Apple Store visits and phone support regarding an unresolved trade-in/store credit issue involving my iPhone upgrade. Senior Advisor escalation still has not resolved it and promised callbacks never occurred. Looking for Assis

  • mariaislam6451
    Maria Islam (@mariaislam6451) reported

    So, going back to the question l asked the technician at the Apple Store: "Are these default settings really protecting the user, or are they silently wearing down the device?" He didn't have an answer. But every iPhone he tested that day had the same 2 switches TURNED ON. Silently burning in the owner's pocket.

  • Roxi3Roxie
    Roxie (@Roxi3Roxie) reported

    @BunheadHQ They just closed the BAB that looks like this in my mall and replaced it with a shoe store, moved the build a bear down the lot into an ugly apple store esque building. So ugly.

  • bobbobbobe8ao
    帕特里克 (@bobbobbobe8ao) reported

    @IM_Pritchard @InternetH0F Allowing you to fix your battery instead of being forced into buying a new one is a good thing actually because a lot of manufacturers like apple will brick your phone if you attempt to fix it outside of a Apple Store

  • choptalk14
    Chop Talk (@choptalk14) reported

    @BriankDfw @iAnonPatriot Is there an Apple Store in Collin County? If not they will find a county with one and riot there. It’s not about the location of the issue, it’s about a location worth taking stuff.

  • barrymerritt
    Barry Merritt☦ (@barrymerritt) reported

    @MoshiMoshiMoan Ethan Ralph probably has less than $9000 US left. He probably sold the stolen MacBook to pay for *******. It should interesting when @scarletthampt0n decides to lock the stolen MacBook down preventing anyone from using it with MacOS. It would require a US Apple Store to unbrick it. With his temporary residency visa expiring, he may be back in the US soon.

  • _hoyet
    Jeremiah Hoyet (@_hoyet) reported

    @ravikiran_dev7 Take it to the Apple store, ask them to diagnose an issue that doesn't exist. They will return it to you completely spotless.

  • Angelo98614610
    Angelo (@Angelo98614610) reported

    @yonann An Apple laptop will last 10 years plus, if something goes wrong you can walk to an Apple Store and 9/10 they will fix the issue not charge you and advise you on much longer they believe the laptop can last you. These are one fk the those items where paying more gets you more

  • jamesyeung18
    James Yeung (@jamesyeung18) reported

    @aat_ai40683 Thanks bro. I actually took my mouse to the Apple Store and have them fix it for me! It now works fine!

  • tammyh333
    tammyh333 (@tammyh333) reported

    @jase0806 @WWESuperCard How can we open a complaint with apple store or google play to look into this game and the constant fraud going on. @wwesupercard lied about that other pack last week. (grande americanos). how did they fix that? do we get our money back or inboxed the Correct equipment?

  • tnertz
    Trent 🇺🇸 (@tnertz) reported

    Going to the Apple Store for this broke iPhone 17 pro camera. Idk if it’s a LiDAR issue but you can see the low fidelity of zooming all the way in…it’s not switching to the 4x lens but just digital zooming completely on the 1x lens. Sometimes the 1x lens will not focus when the 4x does.

  • sflorimm
    Floro S. (@sflorimm) reported

    is apple store connect down, or is just me?

  • Tourettes97
    Rybear1977 (@Tourettes97) reported

    @TimSweeneyEpic You have no ******* room to speak on this. You had fortnite on the Apple store and coerced your players into paying you directly so you can avoid giving Apple a cut. Then had a whole animation rendered and ready before hand when you got in trouble with Apple. Shut. The. ****. Up

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