Apple Store

Apple Store Outage Map

The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Apple Store users affected:

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hamburg, HH 2
Chicago, IL 2
Estelí, Departamento de Estelí 1
Jaipur, RJ 1
Menomonie, WI 1
Dundee, Scotland 1
St. Louis, MO 1
Ghāziābād, UP 1
London, England 1
Santa Cruz de la Sierra, Departamento de Santa Cruz 1
Ashburn, VA 1
Kansas City, MO 1
Dallas, TX 1
Sofia, Sofia-Grad 1
Wetumpka, AL 1
Mont-Royal, QC 1
Pittston, PA 1
Bishops Stortford, England 1
Miami, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • itsbrandond brandon.hbar (@itsbrandond) reported

    @rayyamartino i have to agree. apple is truly a leader in the accessibility space used to work at an apple store and my colleague was blind. he could sell, set up and configure peoples new products and help troubleshoot issues it was incredible

  • ari_kostan 🌻The Improbable Woman ☮️ 😷🍦 (@ari_kostan) reported

    @acre_horizons @sour_violets Can you get your iPad checked at an Apple store? Mine was like that, wouldn’t hold a charge, an Air from 2018. The store determined it was a battery issue, so they replaced it, for the cost of a new battery.

  • droolzee Saint DLUGOSZ (@droolzee) reported

    @AppleSupport I bought a screen protector but your Apple store did not give me the barcode to register it and it’s broken now

  • flarb Ralph Barbagallo (@flarb) reported

    @hardik I started doing that in the store, and I think the crappy Wi-Fi at the Apple Store caused it to error out. So I had to do this. And it’s been going on for almost 4 hours now.

  • beingmechris beingmechris 🐻 クリス (@beingmechris) reported

    @ONLYinJAPANtv @tim_cook Sounds crazy to me. :/ What is wrong with Apple Japan? Last year I bought the iPhone 13 in an Apple store with full cash in Germany and I didnt have any problems. Is this the new standard for paying an expensive phone? I hope not. 😣

  • BrettMcKenzie Brett McKenzie (@BrettMcKenzie) reported

    @slowpirating No problem — you’re far from the first person to make this mistake. I once booked an appointment at an Apple Store in New York, and the staff were visibly disappointed to discover that I wasn’t him.

  • Wadd_of_this HARRY GILMORE 🔫😷 (@Wadd_of_this) reported

    Apple store plz fix my iPad lol

  • chadkerychuk Chad Kerychuk (@chadkerychuk) reported

    So now I have zero working computers and now looking at having to fix 1 and drop $7K just to get a decent MacBook Pro that is in-stock @Apple Store so I can continue to work. Argh!

  • s88byyk4yp Captain (@s88byyk4yp) reported

    Apple Store is mis-charging using Apple Pay and gift voucher - gift voucher amount charged. Also sending invoices with errors @tim_cook

  • varunramnarine 𝗩𝗮𝗿𝘂𝗻 (@varunramnarine) reported

    do i risk going to apple store or should i just wait until the crowd cools down

  • iam_Chrystian 𝘾𝙃𝙍𝙔𝙎𝙏𝙄𝘼𝙉 🅖🅡🅔🅨 (@iam_Chrystian) reported

    @EkezuIkpa_II @adaobi__o The problem with Naija is still dollar rate exchange, importation and clearance then person go add small gain to sell. Frm Apple store their phone no change price frm previous years na wen e reach here we dey suffer am. I come in peace 🤲

  • JeffTutorials Jeff 💙✌️ (@JeffTutorials) reported

    @matthew_kerle @jchybow Yup, same situation here. I canceled my shipping order after I got the pickup spot. I just wish the Apple Store app worked during the pre-order day. I would have been able to get it today if it wasn't for all the issues I ran into 😭

  • TeresaC66325052 Sassietclark (@TeresaC66325052) reported

    @MCurtisMcCoy @Apple I am happy you haven’t had any issues . Is yours the Pro or the Max? The 12 Pro is a problem. I am taking this iPhone to the Apple Store and someone is going to either fix it or refund my money ! I looked on the Apple forums and many ppl are complaining about the same issue I am

  • marcel_hmb marcel (@marcel_hmb) reported

    @mosimont @UniverseIce you can get a new iphone for free just go to an apple store or contact the store where you’ve purchased the phone. there’s always a small portion of phones with issues

  • theunknown44117 Interpretate (@theunknown44117) reported

    @papatango314 @MyStraightTalk Dang so good to know you can activate it, I might go to the apple store and pick one up and hopefully I don’t have much trouble🙏

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