Apple Store Outage Map
The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Apple Store users affected:
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ambato, Tungurahua | 1 |
| Ituiutaba, MG | 1 |
| Guayaquil, Guayas | 1 |
| Aubenas, Auvergne-Rhône-Alpes | 1 |
| Billy-Montigny, Hauts-de-France | 1 |
| Nantes, Pays de la Loire | 1 |
| Capitólio, MG | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Halsted (@SarahH255030) reportedI think my iPhone is defective. My texts won't send so I was forced to phone someone at 8:45 am, yuck, and they told me it said "Unknown Caller". And I am having trouble getting the phone to turn off. I guess I'll have to visit the Apple Store again and try to get a new phone... @Apple
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Thomas James (@rocky7586) reported@Derceto00 @2_Old_4_Gaming @RetroGamer_Daz Why do y'all say this? Where is it a rental? Please show me where a game has been completely removed after a certain amount of time from someone's library? It's NOT a rental! You are buying a license! That license CAN be revoked but so can your driver's license. Does that mean you're only renting your car if you break the law and they take away your license to drive? No. You are the owner of that license along with the publishers that you acquired it from. That agreement WILL NOT BREAK as long as you don't break any of the TOS. even if they close down forever. You still get to keep your games. I'm sick of reading this rental nonsense because it's simply not true and not how this works. "but what about the 500 movies Sony took!" Movies are not games! Movies you get from a third party EXPLICITLY tells you that YOU DON'T OWN THIS! What you're buying is a license to view it from that third party as long as THEY have their license to carry that movie renewed. There's never a time you can show me in the EULA for games where they can just arbitrarily take games from you and that you're only renting them. It doesn't state that. Movies have licensing agreements in place with platforms like Fandango, Apple Store, Google Play Store, Movies Anywhere, etc, where they can carry those movies on your behalf as you buy the license to watch them on those platforms. The EULA explicitly says this to you. The ONLY way a digital movie is yours forever is if you bought it first hand from the studios that made it. That means when you purchase a movie from their own website, the DVDs and Blu-ray codes that come in the boxes, or they gave you a code to use directly. You still watch them on those platforms but if one of those platforms ever shut down? They are obligated to move your collection over to another "locker", which is what they call it in the EULA, OR give you the ability to download the movies so you keep them forever. They HAVE to do this as it is in their EULA and that's what they agreed on with you as the purchaser. Games? They don't have limited licenses like that, typically. You'll run into a licensed game from Marvel or DC or Star Trek, Nickelodeon, or licensed music, etc, and those games have limited licenses physically and digitally. That's why a lot of those games get delisted or they have to remove the music just like GTA had to do a few years ago. Delisting doesn't mean you can't play what you've bought though. That's what I need people to understand. Delisting is not de-platforming. It's not the same thing. I have purchased delisted games since 2017 and they are still ready for me to play digitally. You keep them. They just aren't available for purchase for anyone else that may want them digitally. Physical games get delisted and moved from store shelves all the time too. Deadpool is a great example of a game no longer in regular circulation and you can only really find it used for high prices on eBay. Effectively that game is out of commission because of that physically. Digitally? You can still play it if you bought it before they delisted it. It's not gone forever. It's there. I hope you really take time out to read all of this and try to understand that You've been misinformed on this stuff and that digital gaming is not what you've been thinking. There's some drawbacks just like there will be with physical games. The true issue needing addressing with all digital platform is the refund, trade, and selling policies that Sony has to change up. They will have to change them to match Steam because that's their direct competition now. I do think they will announce changes to those soon.
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Arsalan Tayyab (@ArsalanTayyab7) reported@Camsiyonna1 Went to Apple store in the Mall and one of their female representative asked for my ID and I'm facing problems on many fronts similar to the video.....! Personal information exploitation is a very lucrative asset in malls!
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Rolling Pin (@BoxedSnakes) reported@Equalizetheset @unusual_whales Walmart AND Apple store sales going down at the same time is crazy. We cutting spending on both ends.
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pete wolfendale (@deontologistics) reported@moneymaykah_ I have a VPN. The problem was the apple store lock in. I've managed to get around it now.
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Kyba Watson (@Kyba_Watson) reportedAlright Corp. I looks like i'm not going to either of my doctors appointments because my phone has been stuck on SOS mode all weekend. as soon as the apple store opens i'm gonna head there to see if there is a fix. So stream is still up in the air.
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Izuma Bakumatsu (@izumabakumatsu) reportedI think it's time AT leaves Apple store cause they've always been such problems with these kinda games. That said... this has been a nice time to actually go through the archive events for once.
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sunday peter π (@sundaypeter8110) reported*The date when Pi Network was launched on Google Play Store and Apple Store corresponds to March 14 (2019). This is also* 👉*3/14* 👈 *The V27 upgrade (the planned final upgrade) corresponds to September 15, which, when written in day/month format, is:* 👉*15/9* 👈 *Looking at the total;* 3/14 - 15/9 *314 159* 👀 *Everything has already been written down* 💪
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Ann Adamson (@AnnDiegoUSA) reported@grok Already did but ... I have a bad feeling about this. If all I need to do is downgrade back to SuperGrok and then upgrade immediately to SuperGrok Plus that's fine, I just need someone to tell me that's the official fix, I don't feel like experimenting and messing up my account. I actually do not need the $30/mo SuperGrok because I have SuperGrok through my X Premium+ account charged through the Apple store... But if I flat out just *cancel* Heavy I'm afraid I will lose all my stuff!
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Mr_Random (@mr_random14) reportedTemporary issues Telegram are back now Apple store
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Mohit Gupta (@mohit2asdf) reported@RazorpayX I team Razor pay Apple Store vouchers not working from 2 days . Please check The issue .
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Vitaliy Sokolov (@askvitaliy_) reported@lilyraynyc There are really only two reasons why people leave reviews: either they received exceptional service (or an exceptional product) that completely blew their mind, or they are super unhappy. The proof of this is very simple: look at the reviews for any Apple Store. Apple is the number one brand in the world, and people absolutely praise their products. Yet, none of their physical stores go above 3.8 stars. On Yelp, some of them don't even cross three stars, and on other apps, the ratings are even lower. Do you think all of their customers are unhappy? Of course not. But if everyone left reviews, we would see a totally different picture. The reality is that people need to be incentivized to leave reviews, because otherwise, they simply won't write them. Think about it: • If you go to your local pizzeria and have a regular slice of pizza, are you going to pull out your phone and write a review? Probably not. • But if someone doesn't like their slice, they are going to write the nastiest review in the world. Meanwhile, the hundreds of other people who eat there every day and enjoy it will write nothing. As humans, we only pull out our phones to write a review when something ridiculous happens and we want the world to know—either because the service was mind-blowing, or because we are super upset. When our expectations are simply met—like going to a hotel, having a regular stay with no problems, and getting exactly the room we expected—we don't think to do it. That is why the whole review ecosystem is broken and unfair. It only captures the people who are super happy or super unhappy, leaving almost no representation for the silent majority in the middle. If you want regular customers to write reviews, you have to incentivize them to pull out their phones. We all have busy lives, and nobody has the time to search for your business and write a review for free.
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Prof Adebayo (@ProfAdebay) reported@dhh In case you’re wondering how he set this up: Download Tailscale: creates the secure private network between both devices. Dowload Termius on playstore or apple store: the terminal app running on the Fold. SSH: connects Termius to his remote computer or VPS. Install Codex/Claude on the server: runs on the remote machine as the coding agent. The Fold is the interface; the real development environment and computing power remain on the remote machine.
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D1kE (@D1k3) reported@zachxbt If what he's showing is true it would be pretty easy to track him down, who buys that much at apple store lol
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🍃 (@nikewrayy) reported@markosaniga it's bought directly from Apple Store Germany, unless there's a shipping problem then i guess not.