Apple Store

Apple Store Outage Map

The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Apple Store users affected:

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 2
Ghāziābād, UP 1
London, England 1
Santa Cruz de la Sierra, Departamento de Santa Cruz 1
Ashburn, VA 1
Kansas City, MO 1
Hamburg, HH 1
Dallas, TX 1
Sofia, Sofia-Grad 1
Wetumpka, AL 1
Mont-Royal, QC 1
Pittston, PA 1
Bishops Stortford, England 1
Miami, FL 1
North Vancouver, BC 1
Boston, MA 1
Fort Collins, CO 1
Machala, Provincia de El Oro 1
Hyattsville, MD 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • ShawnLCook Shawn Cook (@ShawnLCook) reported

    @markgurman Hey Mark, per your rebate issue, I purchased new Apple Case and Belkin screen Cover last year @ Apple Store on Chestnut on July 1st and they both were cracked and frayed by December 1st this year so I stopped by Apple on Union and was charged another $90 to replace ?

  • ChaidezAshley Ash ♡ (@ChaidezAshley) reported

    My MacBook crushed on me on the most important days of the semester 😭 catch me harassing palm desert Apple store tomorrow morning to fix my ****

  • philippe_BBY philippe anthony. (@philippe_BBY) reported

    Wtf is it so hard to make an in store appointment at the @apple store now? This is terrible. @AppleSupport

  • _ffml_ fml (@_ffml_) reported

    @MizukiNozomi1 Oh I know your problem, happened to me on my new ipad. Did you actually log into apple store, like full all the information (if it’s a new apple id or email).

  • seulminebo minnie 🎀 (@seulminebo) reported

    @mochis_s Majority of people from east asia seems to be disagree with rerun and already planning to sue/demand refund via apple store and apple store already accepted the complaint + promise them to get refunded once the s skin gets rerun. That's why NE decide no rerun on cn server.

  • JenStojanovich Jennifer S (@JenStojanovich) reported from Schererville, Indiana

    @Mowracer84 There were a lot at the Apple store that had it balanced on their top lips. It moved down further as they talked. So great.

  • _Julyza 𝗝𝘂𝗹𝘆𝘇𝗮 𝗖𝗼𝗺𝗺𝗼𝗱𝗼𝗿𝗲 (@_Julyza) reported

    Thank you, Dennis at the Apple store at Glendale Galleria for saving me from having a terrible day. 😭🙌🏽

  • BigBossNFT BigBossNFT.eth of IoN 🍌🦍 (@BigBossNFT) reported

    @Loopifyyy @BoredApeYC The problem was aiming for the apple store in the first place

  • ehidalgot E. H. (@ehidalgot) reported

    @MenTourPilot @AppleSupport @Apple Hello! Can you go to the Apple Store in Passeig de Gràcia? I went there for a screen problem on my iPhone X, just three month after I bought it, and they were incredibly helpful!! Changed the screen for free!

  • SimonLester24 Simon Lester (@SimonLester24) reported

    @goonerridge @OliveQueen1472 I got mine from the Apple store Kris, never had any problems!

  • KarlaHolmboe Karla Holmboe (@KarlaHolmboe) reported

    @Valeska_Berg We are working on an offline implementation that does not involve uploading data to the server and can just be downloaded from the Apple Store, but it is not ready yet I'm afraid :-( In the meantime, the software code is available on OSF (link to FigShare).

  • CanaOnair CαnαOnαιɾ®🏳️‍🌈 (@CanaOnair) reported

    @DRdunyasi hello, I'm having a problem with your mobile app and I can't log in. I’m using iphone 12 and apple store manager is not responding. I request you to review the necessary correspondence and the problem. thanks

  • medstudentnaps sleepy med student (@medstudentnaps) reported

    @futureMDrach I’ve cried three times in the same Apple store. Broken laptops hit hard

  • AnkletsPayal Payal Anklets (@AnkletsPayal) reported

    @AppleSupport I don’t knw where i approach because i baught new apple mac 💻 but fresh laptop not working… ek baar bhu nhi use kiya or now i complained apple store they said k bettery ka problem hai so will change bettery.. but my point is k pase pure diye hai

  • MacphersonKitty Kitty Macpherson (@MacphersonKitty) reported

    Would like some advice please #ITTwitter My MacBook screen sometimes doesn’t work. Took it to Apple store and they think it might be a software problem. They made me an appointment to have it wiped and reinstalled, which means I would then have to reinstall word etc

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