Apple Store Outage Map
The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Apple Store users affected:
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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Dallas, TX | 1 |
| Chicago, IL | 1 |
| Sofia, Sofia-Grad | 1 |
| Wetumpka, AL | 1 |
| Mont-Royal, QC | 1 |
| Pittston, PA | 1 |
| Bishops Stortford, England | 1 |
| Miami, FL | 1 |
| North Vancouver, BC | 1 |
| Boston, MA | 1 |
| Fort Collins, CO | 1 |
| Machala, Provincia de El Oro | 1 |
| Hyattsville, MD | 1 |
| João Pessoa, PB | 1 |
| The Bronx, NY | 1 |
| Pune, MH | 1 |
| Soisy-sous-Montmorency, Île-de-France | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Wanderer
(@AbsoluteWander) reported
Go to an apple store or verizon store to fix your screen they’ll tell you to just buy a new one its beyond repair. Go anyway else to fix it they charge like 50 bucks you wait a couple hours and its good as new.
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Nikhil Rajyaguru
(@NikhilRajyaguru) reported
Dear @amazon @Apple Order - 404-7199081-7349963 Apple Case ID: 101399404471. I recently both airpods but it's not working. Same thing I discuss with Apple store and Generate case ID but Amazon denied to replace. I am home isolated so not able to visit apple store. Rqst to support
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Ramkumar
(@Ramkuma24759597) reported
@tim_cook @Apple @AppleSupport please look over my issue, I bought a brand new iphone 11 from you're official apple Store and it just stopped working the very day and there's been no proper response from the store because of covid outbreak in India. Please look over my issue .
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Joseph
(@ChiJSDevJoseph) reported
from
Chicago, Illinois
@AmazonPhotos Ever notice at the @Apple store’ Genius Bar those who are afraid of the cloud are the ones who usually have a broken computer/ hard drive with no backup?
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Vfroggie
(@Vfroggie_vevo) reported
You know what loads without fail though??? The apple store!!! So you can buy their newest model that will last for a few months before they make a new one and suspiciously the same issues happen to the one you just bought so you buy the new one again and again ad infintum
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Andrew
(@Daonetru_) reported
So I went to the apple store to fix my phone because it got locked and the people were really nice to me. Idk if it was me but I think they thought the phone wasn’t mine lmao.
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AppleUser
(@AppleUser2000) reported
@ParkerOrtolani Did you have the issue where the Apple Store reverted to old stock items and didn’t display any new ones?
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Mike B
(@mikebrandon90) reported
@apple @AppleSupport absolutely horrendous customer service at the west Edmonton mall Apple store. Lies to cover up deception, leaving me with a broken display that was not broken when it was brought in!
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ꜱᴋyᴇ 🧜🏽♀️
(@jaybigtalk) reported
hey @AppleSupport I'm trying to buy an app from the Apple store, but every time I try, a refused payment method message appears, and I have money on the card would be a problem with the Apple store or my bank?
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Redboy 🤠
(@Maned_howler) reported
@Note_Yeen Also the watch fell apart on its own, the battery was expanding and popped the screen off and when we took it to the Apple store they said they couldn’t fix it so we made a deal and then bought the new watch
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Your Obed. Servant, J. B.
(@Jeffinatorator) reported
@halvarflake You can all but literally trade in your vector execution units for huge L1 caches down at the Apple Store.
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Vonkanarse
(@kanarsevon) reported
Just judged in a second & w mask we r all just faceless soulless creatures who r disobeying!! Today i had 2 remind a manager of an apple store “not everything legal is moral, ethical or RIGHT” i asked him “exterminate jews was legal wd u hv broken the law & helped?” Bc he was so
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ꜱᴋyᴇ 🧜🏽♀️
(@jaybigtalk) reported
@AppleSupport I'm trying to buy an app from the Apple store, but every time I try, a refused payment method message appears, and I have money on the card would be a problem with the Apple store or my bank?
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Charlotte Donlon
(@charlottedonlon) reported
Here’s a workaround in case you can’t get an issue for an iPhone resolved in a timely manner: You can go buy a new iPhone and return it within 14 days for a full refund. You need to follow the rules—buy from an Apple store, return to an Apple store, etc.
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olivia :)
(@pankobreadcum) reported
also the line at the apple store is a glitch in the simulation and it’s just the same people in line all the time
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