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Apple Store

Apple Store Outage Map

The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Apple Store users affected:

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guayaquil, Guayas 1
New York City, NY 1
Malibu, CA 1
Houston, TX 1
Lille, Hauts-de-France 1
Estelí, Estelí 1
Hamburg, HH 2
Jaipur, RJ 1
Menomonie, WI 1
Dundee, Scotland 1
St. Louis, MO 1
Chicago, IL 2
Ghāziābād, UP 1
London, England 1
Santa Cruz de la Sierra, Santa Cruz 1
Ashburn, VA 1
Kansas City, MO 1
Dallas, TX 1
Sofia, Sofia-Capital 1
Wetumpka, AL 1
Mont-Royal, QC 1
Pittston, PA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • greasecentral69
    richard roundtree (@greasecentral69) reported

    Abhorrently down with a broken cell phone. Would rather eat pieces of stained glass than go to the Apple Store in the mall.

  • loudillusion
    Reality Check 🌶 (@loudillusion) reported

    So I’m just going to have to keep a close eye on the apple store app tonight and hope I can fix this before I go to bed. Hell, I’d even change it to pick up at the apple store in Halifax if I can’t get it delivered.

  • joyomill49
    Joy (@joyomill49) reported

    @49erCarlos It's your iPhone. Take it to an apple store they'll fix it.

  • Heineken_SKWLKR
    Heineken_SKWLKR (@Heineken_SKWLKR) reported

    @libsoftiktok Reminds me of this guy walking out of the apple store in midtown last year with a huge imac 🖥 in his arms only to be robbed as he walked nonchalantly down the street

  • python33r
    Nick (@python33r) reported

    @MothTwiceborn About to head down to Apple Store to get a quote, fully expecting the worst. Most likely outcome: new non-Apple machine

  • princesdreaa
    𝒫𝓇𝒾𝓃𝒸ℯ𝓈𝓈𝒟𝓇ℯ𝒶 (@princesdreaa) reported

    today when I go to the @apple store and they don’t fix my phone or trade it out for a new one ima be so pissed literally just ordered this phone and it came broke wtf kinda **** is that!

  • JettIMasstyr
    JETT I MASSTYR (@JettIMasstyr) reported

    Thankful for this college student employee at the apple store for saving my MacBook Pro from certain death. Told him what I tried to do and he said “ah user error”…I almost said something too. But naw Jeff, you right, thank you for fixing my **** lol.

  • stratampsum
    Curtis (@stratampsum) reported from Escondido, California

    @BestBuy I’m pissed at the sales person in Fort Collins who sold my 80 old mother in law an iPad Pro top of line model (which we exchanged) when she only does solitaire and email, and to boot the techs couldn’t get her email hooked up, she ended going to apple store to fix.

  • w_shoshana
    Shoshana.W (@w_shoshana) reported

    @HorsekillerLAX @SamsungCanada That's terrible. My son's old phone was a Samsung, and he really likes it. I bought a iphone 5C and just replaced it in Dec 2019 with an Iphone 8 but what I like most iphones is Apple support. Being able to walk into any Apple store in world and get repairs done is my deal maker

  • UpsetAnnon
    Upset Annon (@UpsetAnnon) reported

    @dailyfnaf_ Foxy in the fnaf2 Apple store app, is broken af. The flashlight does nothing most of the time, and he he’s even able to attack you while your monitor is up, phasing right through it’s screen! The guy can even attack you out of nowhere when he wasn’t close. .

  • SecondRingSZN
    来都来了 (@SecondRingSZN) reported

    @beefhoagie Based on nothing (and I have apple products) I always thought ppl who spent time inside the apple store as customers were terrible ppl. Every single time I pass the store in a mall!

  • _CalistaaGreen_
    Calista (@_CalistaaGreen_) reported

    My Mac is over 10 yrs old it’s a pos so I really thought it was the problem bc I couldn’t get Spider-Man tickets. So I was in the Apple store and my friend texted me saying he got the tickets. Sorry to the guy at Apple helping me. I’ll be back on Boxing Day🙃

  • AllYourFilters
    𝑅𝒶𝒾𝓃⁷ (@AllYourFilters) reported

    Y’all won’t believe what happened to me 😭 I woke up and my phone was suddenly not working AT ALL I went to the apple store and they said I need to restore it and I have all these great concert videos there!!! I felt like my world was falling apart today literally

  • LCForgeron
    Luc Forgeron (@LCForgeron) reported

    1.5 yr old iPad suddenly gets a 4013 error - Apple Store says all I can do is just buy a new one? That's unacceptable @AppleSupport. This has a downstream business impact. I will be buying a surface pro instead, cancelling One subscription, which means I'm going back to Spotify.

  • DtxCalvinAndre
    CalvinAndré (@DtxCalvinAndre) reported

    Now, why was I at the Apple Store earlier, minding my business, waiting on one of the techs to come back with my phone and watch, and Kirk Franklin comes up to one of the techs I was working with as well. I was like “You look like Kirk Franklin” and he pulls his mask down, like

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