Apple Store

Apple Store Outage Map

The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Apple Store users affected:

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Pittston, PA 1
Bishops Stortford, England 1
Miami, FL 1
North Vancouver, BC 1
Boston, MA 1
Fort Collins, CO 1
Machala, Provincia de El Oro 1
Hyattsville, MD 1
João Pessoa, PB 1
The Bronx, NY 1
Pune, MH 1
Soisy-sous-Montmorency, Île-de-France 1
Essen, NRW 1
Atlanta, GA 1
Bluffton, SC 1
New Delhi, NCT 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • Well_Versed_ Spaced_Rick (@Well_Versed_) reported from Sunrise Manor, Nevada

    Wonderful I took my phone to the Apple store to replace the screen and it was all good for about an hour and now everything‘s in grayscale. Trust me it’s a screen issue I already checked 😑

  • marlonalladin MARLON E. ALLADIN II DA BRONX (@marlonalladin) reported

    @Brandichamp Go to the apple store and they will fix it in an hour you still under the one year warranty

  • languy99 Languy99 (@languy99) reported

    @Apple @AppleSupport your repair process is terrible. A visit to the apple store, 3 phones calls and shipped my air pods pro last week and still no progress. How can you fail at this is badly? You sold me defective equipment and can’t make it right. #airpodspro #applesupport

  • the_evil_puppy Dr. Rob Y (@the_evil_puppy) reported

    Hey @Apple, I bought a new $4k+ MBP, when I brought it in to an Apple store to get the Apple Card payment set up (wasn't an obvious choice at purchase) by returning/rebuying you took the MBP from me and wouldn't let me buy it back. Are you going to fix this?

  • DuaneAdam Duane Adam 🇲🇾 (@DuaneAdam) reported

    I would move to SG just to get an Apple Store experience. The Apple retailer experience here is terrible af.

  • Wackd Wack'd (@Wackd) reported

    spent today trying to get my phone fixed at three different repair shops, being told at the third that apple will sue them for replacing phone backs with the apple logo on them, then going to an apple store and being told they won't fix the phone, only replace it

  • GamingChook Chook Gaming (@GamingChook) reported

    @AppleSupport im having issues with my iphone 8 So it wont let me download anything from the apple store it asks for a password and then takes me to the payment options and tells me the card has failed, i cant figure out a way how to fix this, would you be able to help?

  • ETMatenge ET 🦔📌 (@ETMatenge) reported

    So the T-Mobile store ain’t gon fix my screen cuz we don’t got SPRINT insurance. So now we’re going to the apple store hopefully I don’t need NOKIA insurance

  • crystalfemme_ 🐞theydy bug🐞 (@crystalfemme_) reported

    then i gotta go drive my *** to the nearest apple store to see if they could fix my phone cuz ive taken it to two other stores and they cant fix it :((( its stuck on the white apple restart logo

  • _Emily_Chmura_ Emily Chmura (@_Emily_Chmura_) reported

    @snapchatsupport Seriously if ur gonna be top on the apple store at least fix mistakes you guys have and don’t ignore it… you guys don’t even have proper customer Service I had to come to Twitter just to say something…..

  • ultramet Ultramet (@ultramet) reported from Manhattan, New York

    @mikemayer22 It's like when the Apple Store goes down before a new product launch. METS will have new products in 2022

  • DylanIsWriting Dylan Roche👨🏻‍💻📚📖🖋 (@DylanIsWriting) reported

    I think I’m finally breaking down and joining the MacBook cult this fall (I already have an iPhone, so I don’t know why I use a PC). Any tips on where to get the best price on Black Friday? Should I go straight through the Apple Store, or hit up Best Buy etc.

  • ZaviorOfficial ZAVI⭕R (@ZaviorOfficial) reported

    @hustlenigg @veve_official @ecomi_ Yea veve down bad right now in Android store but Apple store has better reviews

  • byintra trev🦴 (@byintra) reported

    @Kitdoer @starsmp3 not taking it to apple store i’m either getting new battery and yoloing it or getting a new m1 pro **** a repair fee on a laptop that was gifted to me anyways with a broken keyboard

  • fatherjenmisty jmo (@fatherjenmisty) reported

    Bham peeps: anyone know how to change a car tire and would be down to help me change mine? Will buy you lunch, dinner, or whatever. I just really need to go to the Apple store and get my phone fixed bc it stopped working this morning😭

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