Apple Store

Apple Store Outage Map

The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Apple Store users affected:

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bishops Stortford, England 1
Miami, FL 1
North Vancouver, BC 1
Boston, MA 1
Fort Collins, CO 1
Machala, Provincia de El Oro 1
Hyattsville, MD 1
João Pessoa, PB 1
The Bronx, NY 1
Pune, MH 1
Soisy-sous-Montmorency, Île-de-France 1
Essen, NRW 1
Atlanta, GA 1
Bluffton, SC 1
New Delhi, NCT 1
Standish, ME 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • jaredyhp Echo (@jaredyhp) reported

    @AppleSupport @tim_cook #airpods #airpodspro Apple, can you extend the repair program for AirPods Pro? 2 months past warranty and my 2019 pods have the known static issue. Apple Store says there’s nothing they can do. Please help!!

  • real_marie Ms. Real Marie (@real_marie) reported

    @IamNinoBlanco_ I fixed my mom's iphone and my play Aunt and Uncle's ipad. Sometimes the connectivity issue for charging can be solved by buying a new charging cable. And no, you don't have to get one from the apple store. You can get an approved one from TJ Maxx or Marshalls.

  • DStvNg DStv Nigeria (@DStvNg) reported

    @OlabowaleE With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057

  • BalrajKokkanti Balraj kokkanti (@BalrajKokkanti) reported

    @Apple Chinook center Apple Store in Calgary broke my volume control when I went to get my 12 pro ear piece issue fixed, now they are asking to pay money to get it fixed, why should I pay money for their fault, opened case 10192511021. Relationship mgr no help ,pls get it fix

  • JAM14531 President of Girls who say Bruh (@JAM14531) reported

    @GreenTextRepost So many of us have had identical experiences lmao. Years ago the loud speaker on my iPhone had died, went into an apple store to get it replaced and was told it could take 2 weeks and cost a few hundred. Mate took me down stairs to a phone repair store, 20 minutes and $50

  • kellybergin Kelly Bergin (@kellybergin) reported

    Having issues with my Powerbeats Pro pretty much since I opened the box. I love them so much when everything is functional. But so often only 1 bud connects or only 1 charges or it stays connected even when locked in it’s case. Think I have to go to the dreaded Apple Store.

  • Evvtron Evan 👽🌲 (@Evvtron) reported from Mountlake Terrace, Washington

    My Apple Watch screened popped out (still connected and working) and brought it to an Apple Store. They said it would cost $350 to fix it. I bought a $10 clear case from Amazon to snap it back in place. It fixed it. @Apple is ****** insane for **** like that

  • kanevaldier Kane Valdier Gaming (@kanevaldier) reported

    @bitwitkyle Well your first problem is that your in an Apple store, soooooo....best of luck to you.

  • sverdexyz Sverde Capital (@sverdexyz) reported

    @guadimon @notashenone I have downloaded this app on the Apple store... I'm using it right now for my 5gb hdd drive. It is quite simple but there are some things I don't know how to do that you need to do.. I have installed a bit of OSX, but I've been having issues making it work.

  • astroboytezuka Greg Tezuka (@astroboytezuka) reported

    @MissionLoco @Ahsha_Safai and what is your negative infactuation with Japanese? First posting the Apple store pic and making anti comments about gentrification that took place on that Kiel's block? what's your issue?

  • danativeblood 🖤🏁 (@danativeblood) reported

    When it comes down to Apple Store games, they need to bring zombie farm and trade nations back. ASAP!

  • ohsamiii sami (@ohsamiii) reported

    had a slight (huge) panic over my phone not charging suddenly. but i got back to my hotel, and now it’s working so maybe the problem was with my power bank instead? made a reservation 5 min ago with an apple store to see if they could fix it, but i guess i don’t need to go now 👀

  • Lucious_DeMorte Lucious DeMorte (@Lucious_DeMorte) reported

    First experience using the Genius Bar at an Apple Store was everything that I’d hoped for and expected. Problem diagnosed, item replaced (thank you Apple Care), all with courteous and professional service. Top marks

  • Mr_Brosenbaum Jay Rose (@Mr_Brosenbaum) reported

    @GreenTextRepost This just happened to me with my iPhone X. Went to the Apple Store to get the screen replaced for $300, and they refused to service it because of a dumb serial number issue. So I went to some shady 3rd party repair shop who did it for $150, and looks brand new.

  • DStvNg DStv Nigeria (@DStvNg) reported

    @profedozie With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057

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