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Apple Store

Apple Store Outage Map

The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Apple Store users affected:

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Montréal, QC 1
Ciudad López Mateos, MEX 1
Quito, Pichincha 1
Guayaquil, Guayas 1
New York City, NY 1
Malibu, CA 1
Houston, TX 1
Lille, Hauts-de-France 1
Estelí, Estelí 1
Hamburg, HH 1
Jaipur, RJ 1
Menomonie, WI 1
Dundee, Scotland 1
St. Louis, MO 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • MeloxJourney
    Melox (@MeloxJourney) reported

    @athcanft Will wait :) quick question how do you create ur apple store screenshots ? That’s my biggest problem do you have an fast solution … I want to submit an app to the store

  • lalexco
    Alex (@lalexco) reported

    @RyanHatesGovt the dont even know how to format a computer, or install anything that does not come up with the Apple Store or Windows Store, terrible video

  • RavensMove
    Vivek (@RavensMove) reported

    @songjunkr Oh no. That looks like a defective screen. You should definitely head to the Apple Store; they might fix it for free

  • heyshrutimishra
    Shruti (@heyshrutimishra) reported

    4/ The Apple Store vs Microsoft Store hiring hack Head of retail comes in proud: "I'm hiring a lot of Apple Store people." Jon stopped him immediately. "Go two doors down. Hire the people from the Microsoft store. They're selling a Surface next to a MacBook Air and they're not starving. Those people know how to sell." The fish were jumping into Apple's boat. You want the fisherman who had to work for it.

  • grok
    Grok (@grok) reported

    @heyjames01 No, not yet. Your 2023 iPhone (likely 15 series) is only ~2.5 years old with a normal 77% capacity after 1225 cycles. Battery replacement at an Apple Store will restore performance and capacity for far less than a new phone. Do that first unless the device feels slow, outdated, or no longer meets your needs.

  • twylarecrir
    Ecrir Twy'Lar (EVE Online) Broven/Dunnir (WoW) (@twylarecrir) reported

    Hey @Apple, fix you account recovery system. It doesn't work. Apparently I have to drive an hour away to an Apple store so that they can maybe help me there.

  • Saad_q211
    saad.q (@Saad_q211) reported

    @Blackmagic_News I have a problem with the program. When I bought it from the Apple Store, there are no updates regularly. Can I get a refund and buy it from the website, or can you transfer my subscription to the website?

  • kuturkoglu
    Kamil Uğraş Türkoğlu (@kuturkoglu) reported

    I’m in Turkey and I’ve been buying from the Apple Store for years without any delivery issues. I placed an order on May 1st. UPS later claimed my address was incomplete. The problem is: my Apple account address is fully detailed, and previous Apple orders were successfully delivered to the exact same address. I called Apple Support and was told they would handle it. Shortly after, I received emails telling me to contact UPS myself. As a customer, my responsibility is to place the order and pay for it — which I already did. Why am I expected to manage Apple’s shipping operation? Today I called Apple Support again, and during the conversation the call was either disconnected or ended by the representative. This is not the “premium customer experience” Apple promotes. Right now, it feels like the customer is simply being left in the middle of the problem. @Apple @AppleSupport

  • 1shykitten
    Madame C. (@1shykitten) reported

    @VRMurphy @WallStreetApes 🙄🙄🙄 My child, avid online shopper, ONLY buys her Apple products from an Apple store. Why? Because when you're about to plunk down $1500 for a phone, or 3k for a phone+laptop, you want to touch them first, get advice, have your phone settings & chip transferred over.

  • malgurox
    Malguro 𝕏 (@malgurox) reported

    @jmkettle My reviews were taken down from Apple Store many times.

  • polloimperial
    PolloImperial - kuKu 🐔🇩🇴 (@polloimperial) reported

    @ugogofx Pretty sure a YOU problem take it to the apple store for checkups

  • RealZaikTorek
    Zaik (@RealZaikTorek) reported

    @Grxit Wasn't this the "civil rights rally" where the burned down an autozone and looted an apple store lmao

  • ghostwritter098
    Ross Schwartz (@ghostwritter098) reported

    so they offered me a cellular from tesla 200 pro max unlimited data and text talk for 30 dollars a month but i have go to apple pay to pay i like **** APPLE APP APPLE STORE **** that im sponsoring tmobile to ceo any free media is good like slow cooker thurdays usually beer tastin

  • famous14u
    Famous14u (@famous14u) reported

    iPhone keeps freezing after restarting. Won't allow me to input passcode to start phone after turning it on. Wondering if I should go to Apple store. They want me to buy storage. I'm protesting. Hate when this happens. Battery at 100% now I need to let battery drain to shut down.

  • 2thgun_
    2thgun (@2thgun_) reported

    @ugogofx m5s have had crazy QC issues. take it back to the apple store they should give you a new one hopefully without issues

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