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Apple Store

Apple Store Outage Map

The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Apple Store users affected:

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Montréal, QC 1
Ciudad López Mateos, MEX 1
Quito, Pichincha 1
Guayaquil, Guayas 1
New York City, NY 1
Malibu, CA 1
Houston, TX 1
Lille, Hauts-de-France 1
Estelí, Estelí 1
Hamburg, HH 1
Jaipur, RJ 1
Menomonie, WI 1
Dundee, Scotland 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • ashishx_1
    Ashish Chowdhari (@ashishx_1) reported

    Updated my iPhone 14 yesterday and it went black. Today Apple Store said the display must be replaced, and I have to pay for it. If this issue was caused by the update, why should I bear the cost? Customers shouldn’t have to pay for problems caused by Apple’s software. @Apple

  • AxelMtbr
    Antidote (@AxelMtbr) reported

    @MichaelJBrewis I think one of the biggest issues is how hard it is to demo. Can’t let others try it out. The Apple Store demo is also horrendous. Way too high friction for such a novel device.

  • SavanahChante
    Savvy💫 (@SavanahChante) reported

    Went to the Apple Store for them to fix my phone, left with a brand new one 🤸

  • discord_support
    Discord Support (@discord_support) reported

    Hello there. Unfortunately, if you’re seeing the “invalid subscription” error when attempting to redeem a promotional trial, this means that you currently have an active Nitro Basic, Classic or Server Boosting subscription through the Apple Store or Google Play. Because mobile subscriptions are managed through third parties and separate billing systems, you won’t be able to redeem a promotional trial while they are active. You will need to cancel and wait for your mobile subscription to end completely before you can activate your trial. If your subscription’s end date is after the redemption deadline for the promotion, you won’t be able to redeem the trial code or link, but can gift it to an eligible friend instead. I'm so sorry for any confusion or disappointment here. We are always adding new promotional offers, so please keep an eye out for those in the future.

  • heyshrutimishra
    Shruti (@heyshrutimishra) reported

    4/ The Apple Store vs Microsoft Store hiring hack Head of retail comes in proud: "I'm hiring a lot of Apple Store people." Jon stopped him immediately. "Go two doors down. Hire the people from the Microsoft store. They're selling a Surface next to a MacBook Air and they're not starving. Those people know how to sell." The fish were jumping into Apple's boat. You want the fisherman who had to work for it.

  • rarefounders
    Vasily Alekseenko (@rarefounders) reported

    Testing our MVP at the event with 250 attendees today. Last minute updates have been submitted to TestFlight and will take 5 hours 😱 but we won’t have time to test/ fix bugs before pushing it to Apple Store for the event. What can go wrong, right!? I’m stressed 😖

  • Robbwith2beez23
    Robbwith2Beez (@Robbwith2beez23) reported

    @ChrisKlemmer @ChrisKlemmer just tell him where the nearest apple store is and he will have a melt down and storm out

  • actuallykumail
    Komail Haider (@actuallykumail) reported

    @carbonbuns literally had the same issue. i went to the apple store bec my friends works there and he said iphone 14 has one of the worst batteries created by apple

  • stormofquiet
    Quiet Storm (@stormofquiet) reported

    @orthokotan He really was, he went through a lot really, firstly he hates going in the car, then he was walked through a couple of department stores and the Apple Store, all new to him, it was a useful experience but he rated it 1/10! Once he was home and the adrenaline went down he slumped!

  • onikaitaly
    rudestlittlebitch🩰 (@onikaitaly) reported

    @svr123456789 @QshrQls @Eyaaaad If you use a cheap battery, your phone will definitely have problems. Also, as you said, iPhones have glued backs, so it's not a job everyone can do at home. To have it replaced at an Apple store costs €150 or more.

  • ArlineL0
    Arline (@ArlineL0) reported

    Wow. When the busiest most profitable company, The Apple Store, leaves a mall because of crime, you know it’s REALLY bad. It’s time to have a serious conversation about the black problem in America.

  • kingquacy
    quacy blucher mcleod (@kingquacy) reported

    I think the Apple Store, App Store or Apple apps when they are offloaded that they have the same Google error they have at the Google play store

  • acxsasx
    AC Thompson (@acxsasx) reported

    @AndyObtiva @AdamTornhill Yeah, we’re actually struggling to figure this out. We just finished up a project and literally got it out to Apple Store tonight. We’re gonna be tackling that literally next week. I’m currently advocating that we have a developer per project. Our projects are small enough. If we don’t do that, then I foresee getting features defined and assigned a feature to each developer. And then see what kind of merge conflicts we get. I want to error on the side of moving too fast. Because right now we’ve been erroring on the side of moving too slow. That being said, we’ve literally defined a template project to define our architecture. And we defined a core library that is app agnostic. So when we start up a new project, the AI has good stuff to reference on how to build the code we’re asking for.

  • jackyharuhiko
    Tech in Cheek (@jackyharuhiko) reported

    @wholemars My iPhone 17 PM was faulty and I literally asked Apple if they could fix the device without giving me a new one. They tried their best and failed. I sat in the Apple Store for 4+ hours setting up the replacement phone.

  • Kirsten0Brien
    K🌸B (@Kirsten0Brien) reported

    @ashleyeleanor I went to the Apple Store with a different photo issue I had for weeks and the Gen Z Genius Bar kid solved my (very easy) issue in 2 seconds. Real let’s-get-you-to-bed-grandma moment. However maybe going to a store could help?

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