Apple Store Outage Map
The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Apple Store users affected:
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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ghāziābād, UP | 2 |
| Tepic, NAY | 1 |
| Ciudad Apodaca, NLE | 1 |
| Sevilla, Andalucía | 1 |
| Maracaibo, Estado Zulia | 1 |
| Hyderabad, TG | 1 |
| Becerril, Departamento del Cesar | 1 |
| Delhi, NCT | 1 |
| Tuxtla, CHP | 1 |
| Toronto, ON | 1 |
| Chicago, IL | 1 |
| Fort Calhoun, NE | 1 |
| Gustavo Adolfo Madero, CDMX | 1 |
| Beerse, Flanders | 1 |
| Auckland, Auckland | 1 |
| Bengaluru, KA | 1 |
| Medellín, Departamento de Antioquia | 1 |
| Haenam, Jeollanam-do | 1 |
| Bourges, Centre-Val de Loire | 1 |
| New York City, NY | 1 |
| Johnstone, Scotland | 1 |
| Vilanova i la Geltrú, Catalunya | 1 |
| La Mure, Auvergne-Rhône-Alpes | 1 |
| Rondonópolis, MT | 1 |
| Ashburn, VA | 1 |
| Havana, La Habana | 1 |
| Tlalnepantla, MEX | 1 |
| Mumbai, MH | 1 |
| Meerut, UP | 1 |
| Zacatecas, ZAC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
-
TrashPandaPlayas
(@fratsvsnerds) reported
from
Memphis, Tennessee
Shout out to saddle creek Apple 🍎 store in Germantown. They gave me a new Apple 🍎 watch to replace my old broken one. #getapplecare #MondayMood
-
RIPD
(@KFree112) reported
from
Kentwood, Michigan
Apple store so damn slow I’m hungry now
-
Gerry Savage
(@G4816) reported
from
Motherwell, Scotland
@mech986 @acojo5920 @tim_cook If only Apple were as understanding & thoughtful as you. I took it to the Apple store in Glasgow & they said that I was just unlucky & that I should contact Tim Cook. I’ve been doing this since Oct 2017 & had no joy. Apple are letting me down big time.
-
Trump *is* Satan
(@SterbenzScott) reported
from
San Francisco, California
@judesworkcom This must be affecting many many people then. Hopefully Twitter will update and fix. Kinda shady that Apple sends you to their store...
-
Patrick Mooney
(@PatrickMooney) reported
from
Dublin City, Leinster
@Tech_Huntress @AppleSupport That doesn’t seem normal at all. Get into an Apple Store to have them check it out. Quicker than waiting for Twitter to fix it for you. Good luck with it.
-
Lauren Murphey
(@LRMurphh) reported
from
Oklahoma City, Oklahoma
I really need the Apple store to let me in so they can fix my phone
-
BronyTunes
(@BronyTunes) reported
from
Denver, Colorado
Update: Apple techs found the issue in iOS and gave us a workaround, which we successfully applied. But in a really awful turn, Apple is now saying they don’t want our app in the App Store anymore. We’re looking into our options here, but it’s not looking great right now.
-
Ian
(@shhwhyda) reported
from
Grapevine, Texas
@7eleven Even the store employee didn’t understand what the issue was. If it’s advertised right on the card machine that you accept Apple Pay, I would expect it to work correctly.
-
Othman AL A
(@CallMeO) reported
from
Portland, Oregon
I never had any issues with any #macOS before but #macOSCatalina is the worst I ever experienced, most of #apple apps don’t work, music app I can’t access iTunes Store to buy music, book app won’t let me read my books asking me to reinstall iTunes!
-
Lukas Pietrzak🎃
(@Ltpietrzak) reported
from
Washington, D.C., District of Columbia
Shoutout to the woman next to me at the Apple store whose computer is broken and out of warranty and is now trying to spin this into her getting a free computer. All my luck to you
-
sajidpfazallocation
(@sajidpfazalloc1) reported
from
Birmingham, England
help: something in background slowing software security update download, I’m using apple store WiFi. It never been that slow. thanks help. Gantt.
-
Jeremy Whiteley
(@jeremywhiteley) reported
from
Scottsdale, Arizona
@rmondello His Mom went to the Apple store a few times with all the paperwork and was given a total run around. No compassion and totally unhelpful. Google made the process much easier. I hope you can fix this.
-
Rahul Shah
(@RockingShah84) reported
from
Bellevue, Washington
@AzureSupport - apparently, I am not able to return my newly purchased iPhone at Apple store due to a technical issue in refunding on a recently purchased device! Not expected from #Apple - #AppleBellevue.
-
Clayton G Gordon🇨🇦👁👁🇨🇦🏴
(@DVSMorpheus) reported
from
Edmonton, Alberta
I have to come all the way down to the ******* Apple Store because a $7 movie 🎥 did not go through my account. If I don’t pay it i can not use the @AppStore. I need to get the @RBC app because I am no longer with @BMO. Such an inconvenience.
-
Krissy ✌
(@KrissySD) reported
from
San Diego, California
So I took my phone to the Apple store to fix the crack in the screen today & walked around to killed time. Ended up looking at boots at JcP & this lady started talking to me about how she’s a grandma & her son has 19 kids & I’m like wow, that sounds expensice! She’s says...
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