Apple Store

Apple Store Outage Map

The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Apple Store users affected:

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hamburg, HH 2
Chicago, IL 2
Estelí, Departamento de Estelí 1
Jaipur, RJ 1
Menomonie, WI 1
Dundee, Scotland 1
St. Louis, MO 1
Ghāziābād, UP 1
London, England 1
Santa Cruz de la Sierra, Departamento de Santa Cruz 1
Ashburn, VA 1
Kansas City, MO 1
Dallas, TX 1
Sofia, Sofia-Grad 1
Wetumpka, AL 1
Mont-Royal, QC 1
Pittston, PA 1
Bishops Stortford, England 1
Miami, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • fanf42 Francois Armand (@fanf42) reported

    @alexelcu strange. The people I know who have mac always had a tons of problems and spent at least a couple weeks each year with them at apple store. Broken keyboard. Overheating video card. Broken power. Etc. Looks like inconveniences too

  • Joe_wrighttt  Joseph W (@Joe_wrighttt) reported

    Apple store app is down. Maybe this is the Christmas surprise?

  • MissGamer456 MissGamer456 (Malfunctional-) (Mal) (@MissGamer456) reported

    @AppleSupport I was on apple support for 8+ hours yesterday and talk to advisor from advisor and none of them could help. All they said was I have to go to a technician at apple store. What’s even worse y’all charge people for these services when y’all are the ones that cause the problem.

  • SadzaMami First lady of Australia - FLOA (@SadzaMami) reported

    The Apple store guy quotes me $2k to fix my Mac. **** this. Anyways, who wants to buy me one?

  • buddheew Buddheesha Weerasing (@buddheew) reported

    @jon_prosser why is the Apple store down? 🤪

  • imPatrickT patrick. (@imPatrickT) reported

    @codywanner @NilesmLarson @RichLackey I worked at the apple store during this. I took great pleasure in telling people how to fix this.

  • adonaejames adz (@adonaejames) reported from Wokingham, England

    @miss_preciouus you gotta rock up to the apple store with full anger & vengeance & they fix is sooo quickly or sometimes you get replacements

  • sythegreat bow (@sythegreat) reported

    Apple store is down #Apple #appledaily

  • fairiecherry 🥀 (@fairiecherry) reported

    if apple store doesn’t give me my refund that’s 50 dollars down the drain that i didn’t intend to spend 😫

  • yukkuriyankey ゆっくりヤンキーと言うグレェ「grey」、どうぞよろしくお願いします。 (@yukkuriyankey) reported

    @vmlemon Probably supply chain issues? I know that while I could have gone to an Apple store in the USA on day of announcement and bought one, ordering one with a 日本語 keyboard the same day and it only got delivered yesterday. Don't they have Apple stores in Germany? QWERTZ delays?

  • tverschoren Thomas Verschoren (@tverschoren) reported

    Apple Store down? Cc @9to5mac

  • itzmillertyme Srt guy (@itzmillertyme) reported

    @AppleSupport had issues with my Mac mini M1 tried recovery mode erased drives then tried to reinstall Big Sur. Got errors NO simple reinstall of OS. Called support can’t send back “ not a hardware” issue want me to bring it to Apple store 1- ½ hours one way. What a joke

  • jakobvala Jakob Vala (@jakobvala) reported

    The "e" key on my laptop is mostly not working and just replacing the key isn't enough. I remapped my keyboard for now, but it's confusing. (I might try another arrangement.) The Apple store is closed indefinitely …

  • hsttwit H (@hsttwit) reported

    @iCulture @onemorething hmmm why is the Apple Store down? :)

  • dshirlaw Dougie Shirlaw ★ protect.scot (@dshirlaw) reported

    Why would the @Apple Store currently be down? Usually only happens when new products are being listed for pre-order.

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