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Apple Store

Apple Store Outage Map

The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Apple Store users affected:

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guayaquil, Guayas 1
Aubenas, Auvergne-Rhône-Alpes 1
Billy-Montigny, Hauts-de-France 1
Nantes, Pays de la Loire 1
Capitólio, MG 1
Adelaide, SA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • hitesh1307
    hitesh chaudhary (@hitesh1307) reported

    @tim_cook, I never expected this from Apple. After an Apple Store visit and multiple support calls over months, I’m still being told my iPhone 17 Pro has “no issues” because they’re intermittent. This is unacceptable. Case #102876848444 @AppleSupport

  • giosaia
    giosaia (@giosaia) reported

    Still struggling. I need to create releases for 3 apps on the Apple Store, fix releases on Google Play, fix the web hook for RankGoat to create posts for my business, integrate the eBay API for inventory management in CAUN, test CoinTrade, finish the TubeBinder MVP, and make 1.5B. When will I get it done if I do nothing?

  • DrAnandBherwani
    Dr. Anand (@DrAnandBherwani) reported

    24+ hours later my @TMobile eSIM still won’t activate on my brand new iPhone. I’ve spent hours with @TMobileHelp, visited a T-Mobile store for over an hour, and even went to the Apple Store. Apple believes the issue is on T-Mobile’s provisioning side.

  • MarineLibby
    LibbyAnn C (@MarineLibby) reported

    Because Phone Broke and I couldn't AUTHENTICATE Myself on Google Laptop without @Apple @Walmart phone working, I was in N. Carolina driving north on i-95 alone, figuring out troubleshooting THAT my phone was broken and HOW it was BROKEN, but not BEFORE @Apple locked me out for perpetuity to not ever prove I was human until I entered an APPLE STORE for 3 hours of GREAT customer service in Bridgewater, New Jersey I could NOT call DOCTORS (chronic pain patient, stage 2b breast cancer survivor living with peripheral neuropathy, post-mastectomy pain syndrome, osteopenia, arthritic pain, IBS, to name a few...), I could NO ACCESS access PHARMACY (during mudbutt, as cancer survivor, finding Tick after walk w dogs next to Motel6 gross!), I could NO make a RESERVATION for a hotel down the road, I couldn't contact FAMILY for 48+ hours (until I literally drove up to their house troubleshooting New Jersey JUGHANDLES from suppressed memories?!?) I couldn't AUTHENTICATE Myself for small biz account for while I don't have a backup manager... I had no GPS, but I happen to be smart enough to travel half way across the country without picking up a map or a phone. ONE Lucky strike.

  • mr_random14
    Mr_Random (@mr_random14) reported

    Temporary issues Telegram are back now Apple store

  • izzymennah
    izzy (@izzymennah) reported

    I feel most at peace when the Apple geniuses at the Apple Store let me pretend to be a technology nerd about my broken MacBook

  • AmyDammit
    Amy Dammit (@AmyDammit) reported

    @ssgtwrightusmc @Verizon We have had AT&T for over 20 years. I used to visit stores when I needed help, now I use the chat feature on their website. Have never had an issue, good results and I print off a transcript of the conversation. We have all Apple products and upgrade through the Apple Store.

  • rennyzucker
    Renny (@rennyzucker) reported

    @DummyCapital I take the other side of each of these. Android supply chain is falling apart, eastern players are pulling out of some local markets, carrier sellthrough was poor because mix skewed heavily to Apple Store which team talked about in conjunction with Mac demand… so carrier issue

  • kreativesky
    Kofi Yeboah (@kreativesky) reported

    Laptop overheating again…to the Apple Store I go 😭 can’t afford to not fix it this week

  • letycsgo
    Lety rety 🇳🇵 (@letycsgo) reported

    @telegram Hell yeh. Bet that one about de Epstein got your *** outta apple store bro. But we got yo *** back. U better 🧐 behave cause the longe nose tribe gonna get u down quickly next time

  • rohansogani
    rohan sogani (@rohansogani) reported

    @tibor_tee Although I have subscribed to grok bot, I have not been able to use it due to certain technical glitches. I subscribed to it through my iPhone Apple Store in India, as there were certain issues while subscribing through the website. Still no response from your team. Please look into it. I am so excited to use clawdbot but am not able to do it, writing from India.

  • kingroyaltae
    (ꪜ) faithy is seeing BTS🇨🇦BLM!⁷ 🇵🇸 (@kingroyaltae) reported

    MY MAN IS IN THE APPLE STORE BUYING ME A NEW IPHONE SO I CAN TAKE PROPER VIDEOS FOR MY BTS CONCERT ??!??!? THIS IS WILD (my camera is broken on my iphone12). THIS IS CRAZY

  • boygeorgeclub01
    Culture club (@boygeorgeclub01) reported

    @JillCollier16 Fix it through apple store

  • WDRutherfordII
    William Rutherford (@WDRutherfordII) reported

    @AppleSupport need massive help fixing an error from Apple Store…your people simply told me to contact legal? They were rude, and I will if this is the only way…but this just seems like bad business…

  • Kyba_Watson
    Kyba Watson (@Kyba_Watson) reported

    Alright Corp. I looks like i'm not going to either of my doctors appointments because my phone has been stuck on SOS mode all weekend. as soon as the apple store opens i'm gonna head there to see if there is a fix. So stream is still up in the air.

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