Apple Store Outage Map
The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Apple Store users affected:
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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Atlanta, GA | 2 |
| New Delhi, NCT | 2 |
| Ashburn, VA | 2 |
| Essen, NRW | 1 |
| Bluffton, SC | 1 |
| Standish, ME | 1 |
| Los Angeles, CA | 1 |
| Blackburn, England | 1 |
| South Park Township, PA | 1 |
| Illescas, Castilla-La Mancha | 1 |
| Monroeville, PA | 1 |
| Boca Raton, FL | 1 |
| Jewar, UP | 1 |
| Cardiff, Wales | 1 |
| Monterrey, NLE | 1 |
| Gainesville, FL | 1 |
| Madrid, Comunidad de Madrid | 1 |
| Mountain Home, AR | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Conner Christie
(@conner042505) reported
…populated city’s have everything you need in the city center, take Spokane for example. They have a parking lot issue but a lot of what you need is right there, downtown. They even have an Apple store that’s not in a mall or major shopping area. Why can’t Atlanta be like that?
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artemis
(@fruitsatoru) reported
update on my phone being broken. i made a reservation only for the apple store to be closed so I’m Just getting a new phone from verizon😭
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Barbara
(@00_Barbara_00) reported
@Bewickwren Yikes. I remember last time you had trouble with the ABQ #Apple store. 🤞🏻 that was good education for whatever it takes to get this made right.
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Lily Crue
(@LilyCrue) reported
@lavawitch One that is fixable? Can you get online support? Do you have to take it to an apple store and have someone try to fix it there?
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NetflixNPhil
(@Netflix_N_Phil) reported
@theapplehub After using my iPhone 12 Pro for 10 months, I keep noticing it stuff up. Bluetooth issues, network issues, software, sensitivity… I’ll be going to the Apple store soon.
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Ewan Brismontier
(@eww_williams) reported
@ArgosHelpers Because I’m having to take the item back to apple store as it’s broken. Only bought Friday but they want proof of purchase.
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Dice Hunter: Quest of the Dicemancer
(@dicemancer) reported
@The_Gray_Alien Unfortunately we had some issue with the update. We worked on it at the end of the week and the fix (5.1.3) is available. We will do a force update today, but you can download the new update from Google Play and Apple Store already. :)
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Alan Grassia
(@alanmgrassia) reported
@enolajon @AppleSupport 2 things: 1) Apple Store hardware test said I had a bad Face ID sensor. A replacement iPhone 13 PM had exact same issue w/ iCloud restore. 2) Only ‘fix’ was to hard reset and reinstall w/o iCloud restore. Ouch! Not great! 📱😟👎🏻
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Pat Barry
(@pab2) reported
@B52Malmet That there needed to be a security guard at an Apple store is the first sign of trouble. I hope they throw the book at the stabber!
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South Tucson Together
(@TucsonTogether) reported
I think the biggest issue in Tucson is the Apple Store is nowhere near downtown but 12 miles away from downtown and you have to drive. People get drunk when their laptop is down and they need to go to the Genius Bar! It's traumatic that way! Apple Store near us NOW!
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Amanda Connolly
(@mand282) reported
@Apple 5 year old MacBook Pro making weird bubbling noise went into the Apple Store for a few days to investigate. The reason wasn't found, the bubbling is now only occasional. But my system is running so slow, I'm having to use my work laptop for basic searches. Help!
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M.
(@malaikahhhh) reported
Girl I came all the way to the Apple Store for them to fix whatever was wrong with my phone in 2 seconds.
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Jamie Kruger 🇿🇼🇬🇧🇳🇿
(@Zimpomkiwi) reported
Hey @Apple - your apple store checkout is not working - get 404 error when clicking checkout button 🧐
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Ali
(@Ali79562153) reported
@ClashQuest Guys, I hope you can help me solve my problem. I log into the Apple Store, but it tells me that you cannot contact the Apple Store. Is there a solution, please help me
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Meep Matsushima
(@meep_matsushima) reported
@gabbklein @the_tweedy several years ago I froze up on the Boston Apple store stairs because they had treads but no risers… and the treads were clear-ish, like frosted glass. I just sat down in the middle of the stairs with my eyes closed and waited for someone to come rescue me.
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