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Apple Store

Apple Store Outage Map

The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Apple Store users affected:

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Quito, Pichincha 1
Guayaquil, Guayas 1
New York City, NY 1
Malibu, CA 1
Houston, TX 1
Lille, Hauts-de-France 1
Estelí, Estelí 1
Hamburg, HH 2
Jaipur, RJ 1
Menomonie, WI 1
Dundee, Scotland 1
St. Louis, MO 1
Chicago, IL 2
Ghāziābād, UP 1
London, England 1
Santa Cruz de la Sierra, Santa Cruz 1
Ashburn, VA 1
Kansas City, MO 1
Dallas, TX 1
Sofia, Sofia-Capital 1
Wetumpka, AL 1
Mont-Royal, QC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • trexchard
    trexchard (@trexchard) reported

    @MarcoSuarez @Methodical_SC I went to their reserve store in the Empire State building. It was a mess. They had Apple Store-like Concierge service for a to-go order, with a server using a custom tablet that didn’t work. Was walked over to a register where another custie was dealing with the same thing.

  • ktholdss
    katie, paper bag princess (@ktholdss) reported

    @hornyclerval i had that problem i had to go to the apple store where they had to wipe my phone because the “other” space is all software stuff that builds up over time

  • olympiantier
    modern prophet • bIm (@olympiantier) reported

    havent had a breakdown this bad since the guy at the apple store offered to fix my computer illegally for free

  • BJNemeth
    BJ Nemeth (@BJNemeth) reported

    @vladgeorgescu I took it to the Apple Store, and I told them the truth, and asked how much I'd have to pay to fix the screen, or if I'd have to pay for a new one. He looked up my account (longtime loyal customer) and handed me a new one a few minutes later. I was on thrilled and relieved!

  • NuminousVoidX
    Blazer (@NuminousVoidX) reported

    @elder_plinius Take it to the apple store and say some BS about it not working properly or heating, they will most likely just replace the entire thing rather than "fix" it. Brand new MacBook for the average normie with no surveillance

  • Iconicament3
    Iconicament3 ✨ (Coco) (@Iconicament3) reported

    @ohthalie Thank you dear!! 🫶 I hope so, especially because the timing is terrible, the Apple store won’t be open before Tuesday 😭

  • JasonBFounder
    Jason The Founder 📱 (@JasonBFounder) reported

    Genuinely need advice from those more used to the Apple Store connect process - my app has been submitted for review. I have noticed a bug. Do I recall it, fix and resubmit it or just let it ride out? #Appadvice

  • talibbabb
    Burnt Excellence (@talibbabb) reported

    Need the apple store to fix my phone I keep losing bets on fanduel

  • StrikeAnother1
    Smoke Showing (@StrikeAnother1) reported

    I’ve been dealing with an iPhone issue on my daughter’s phone for months, including multiple attempts through their customer service and multiple visits to the @Apple store. I’ve just been sent on circles over and over and over. I’m currently sitting here in the Apple Store (for the third time) in as many months and have basically been abandoned while they help someone else. Their customer service has been horrendous and I am so frustrated!

  • slickking10
    Postmodern_hell (@slickking10) reported

    @AppleSupport sent you a DM but @Twitter's DMs are a bit messed up rn. I've tried restarting my MacBook and I think it may have made the Touch Bar worse. going to take the Mac to the Apple Store on Monday. do you have any idea how long it might take for them to fix the issue?

  • rolanberrypie
    ✧ M'aya マヤ｜海外ナイト ✧ (@rolanberrypie) reported

    @perchbird_ I feel like Apple considers your phone one factor (all devices can approve a login) and the passcode is a second, and less likely to be forgotten since it is commonly used. Visit any Apple store and you're likely to overhear people trying to figure out their Apple ID password.

  • Veve81976
    RitaCapponeCnovaselCathleenCastelineSandevilleEve (@Veve81976) reported

    I went to Apple store last week to fix this. I called them today and they logged in and still just a few minutes ago. I noticed my screen is not at all the same.

  • CryptoClasher1
    CryptoX (@CryptoClasher1) reported

    @Suno WTF !?! Fix the glitches on your app for the Apple store! I was going to subscribe, but can’t even upload anything seriously!

  • HurricaneRadioD
    Hurricane Radio Detroit (@HurricaneRadioD) reported

    Kiwi - Throw Down (Latin Freestyle Mix) is streaming now on #HURRICANERADIODETROIT. Download the app from the Apple Store or Google Play Store if you haven't already. #PASALAPALABRA

  • teachingin407
    Just Laura (@teachingin407) reported

    @vladgeorgescu I’ve never had a bad experience at the Apple Store. Their employees are the best. Even when they can’t help or do anything for my problem, they make me feel good.

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