1. Home
  2. Companies
  3. Apple Store
  4. Outage Map
Apple Store

Apple Store Outage Map

The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Apple Store users affected:

Less
More
Check Current Status

The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Aubenas, Auvergne-Rhône-Alpes 1
Billy-Montigny, Hauts-de-France 1
Nantes, Pays de la Loire 1
Capitólio, MG 1
Adelaide, SA 1
Ahmedabad, GJ 2
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • bravta2bravta
    I AM WHAT I AM (@bravta2bravta) reported

    My brand new iPhone 17 pro max; less than a year old is getting hot unnecessarily! What should I do? @Apple what’s going on with your product? Why’s your latest phone in your company acting weird and not working effectively? Why’s it getting hot when it’s a brand new phone? Why should it even have any cause to have any problem when I actually bought it outright from your Apple Store? Why? I should’ve just gone for the Google Pixel 10 pro max that I wanted to buy initially. This is bull ****! 💩

  • howyouarrive
    昶謲 (@howyouarrive) reported

    I have to say, Apple's payment system has some serious issues.@AppleSupport When I tried to apply my $100 account balance to a checkout order on the Apple Store, the credit was applied correctly. I am trying to purchase four AirTags for same-day delivery, which requires me to pay an additional $15. The system gave me several payment options: Apple Card, Visa, or Apple Pay. I tried every single one of those options. Even though I correctly entered all of my personal information and billing address, I kept receiving the same error message: "Your payment authorization failed. Please verify your information and try again, or try other payment methods." Furthermore, I encountered several front-end bugs during the checkout process, such as misaligned icons. There was also an issue where the Apple Pay interface would open but remain completely blank. I would like the Apple team to look into these issues.

  • GazaEnterprise
    GazaEnterprise (@GazaEnterprise) reported

    Apple Is Testing AI Powered 'Live Notes' to Streamline Genius Bar Appointments. Apple is testing a new artificial intelligence feature called Live Notes, designed to make Genius Bar appointments more efficient for both customers and Apple Store employees. Instead of a Genius Bar employee manually writing down everything discussed during a repair appointment, Live Notes uses AI to listen to the conversation and generate a transcript in real time. The feature only works if both the customer and the employee give their consent, making it an opt-in system rather than something that's enabled automatically. Once the conversation is finished, the AI generated transcript is saved directly to the employee's iPad and becomes part of the repair record. This creates a detailed log of what was discussed, including the customer's description of the issue, troubleshooting steps, recommendations, and any repair decisions made during the appointment. The biggest advantage is that employees can spend more time interacting with customers instead of constantly typing or taking handwritten notes. Rather than dividing their attention between the customer and their iPad, they can focus on diagnosing the problem, answering questions, and explaining repair options while the AI handles the documentation in the background. For customers, this could also lead to more accurate repair records. Important details are less likely to be forgotten or recorded incorrectly, which can help if a customer returns for a follow-up visit or if another Apple technician needs to continue the repair later. Having a complete transcript ensures everyone has access to the same information. The feature also has the potential to improve efficiency across Apple's retail stores. By automating notetaking, Genius Bar appointments may move faster, employees could handle more customers throughout the day, and the quality of documentation could become more consistent across different locations. Although Apple is currently testing Live Notes in only some stores, it reflects the company's broader strategy of integrating AI into everyday services. Rather than using AI only for consumer-facing features, Apple is also exploring ways it can streamline internal workflows and improve the overall customer experience. If the trial proves successful, Live Notes could eventually become a standard feature at Genius Bars worldwide.

  • LL_KotoRina1907
    チアカンリン/SG Enna Alouette & 璃奈推し (@LL_KotoRina1907) reported

    Thanks to @Apple slow *** resolving on Apple Store issues, I have missed a limited time purchase. Taking 3 whole business days to resolve a purchase out of registered Apple Storeregion issue in 2026. As if people can't migrate overseas while using the same store is insane.

  • PLL_commish
    Chuck Finley (@PLL_commish) reported

    @kingkrabbyp The @MeekPhill_ hate is warranted, the guy is a 32 year old virgin that is living at home and can’t go down 3 blocks to the Apple Store with out a phone

  • letycsgo
    Lety rety 🇳🇵 (@letycsgo) reported

    @telegram Hell yeh. Bet that one about de Epstein got your *** outta apple store bro. But we got yo *** back. U better 🧐 behave cause the longe nose tribe gonna get u down quickly next time

  • __chiefdosa
    Dosa (@__chiefdosa) reported

    @SlattReturns I WAS JUST IN THE APPLE STORE YESTERDAY TO FIX MY PHONE

  • TimesNow
    TIMES NOW (@TimesNow) reported

    After Apple Removes Telegram from Apple store worldwide - Now: Telegram returns to Apple app store - Telegram available again for IOS users - Apple, Telegram yet to comment on move - Sources: 'Inappropriate content issue flagged' @Sabyasachi_13 shares more details with @akankshaswarups

  • MetalXMeta
    Metal (@MetalXMeta) reported

    @TinyMetaX @Apple Ohhh that is a ****** PROBLEM 🫪 Find an Apple Store asap and bring it to their attention

  • Thisis_Smau
    Uniquesmau 🟩 (Almost-My-Turn) (@Thisis_Smau) reported

    @Coinvo Could it be the cause of it taken down by Apple Store?

  • adafarida
    Victor Mfon Martins (@adafarida) reported

    I’d still be using my iPhone 13 if it didn’t randomly go off in 2024. Apple Store couldn’t fix what those Nigerian phone guys fixed in 10 minutes😭 sadly, I had already bought another phone and had to give my gorgeous pink 13 away😩

  • WDWVacationer
    WDW Vacationer (@WDWVacationer) reported

    @the_transit_guy Down that same stretch you also have the Apple Store and the Boylston entrance of the Prudential Center. It’s hardly an outlier let’s be serious. “Just a block for Newbury” means nothing. It’s not Newbury.

  • octainebg
    Octaine (@octainebg) reported

    @that_john_doe @aaronp613 Firstly these device are obsolete now, second the firmware that was unsigned was the newest one for the model not some old firmware Also iPhone's slow down and overheat when the battery is bad, change that battery in an Authorized Service or Apple Store and see performance go up

  • gunpeiyokoifan
    Memories collection (@gunpeiyokoifan) reported

    But FRIEND!!! what if your pocket machine acted funny, but I became technician and figured out how to fix it? like if I worked at Apple Store and you visited America again 🥹

  • ChuchuBr9976724
    CHUDDYBEST (@ChuchuBr9976724) reported

    She can recover her phone or damage it, if is iPhone or visit apple store in Lagos to track down the thief. You can stole iPhone and get away with it. That dude be like em new for thiefing

Check Current Status