Apple Store Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

• 
  L3M (@angu_l3m) reported 1 minute ago

  me leaving the Apple Store with airpods down my throat

• 
  Rafael Torres ᯅ (@mundoxrbrasil) reported 3 minutes ago

  @JonOrcera I’d recommend taking it to an Apple Store. Remote support usually isn’t very helpful with this kind of issue. This comes up fairly often on Reddit. Mine had wear on both the battery side and the Vision Pro connector, and Apple ended up replacing the cable. Now I’m just waiting for my next trip so I can use AppleCare for the front glass crack on my Vision Pro, even though it’s never been dropped. 🥹

• 
  Jack (@jackcoder0) reported 4 minutes ago

  If this saved you $70 or helped you realize the Pro 2 is worth $70 more one ask: Repost the first post so the next person standing in the Apple Store staring at two boxes has the breakdown before they buy. Follow [ @jackcoder0 ] I break down the hidden comparisons, features, and pricing games that companies bank on you not questioning.

• 
  Bradley (@VerdeSelvans) reported 5 minutes ago

  Just wanted to share an update regarding this issue. I spoke with one of Apple's Senior Advisors in Indonesia, and they explained that my replacement request couldn't be approved because Indonesia doesn't have an Apple Store—only Apple Authorized Service Provider. The Apple Authorized Service Provider denies to replace my phone. They suggested that I visit an Apple Store in Singapore or Malaysia instead, as those are the closest countries to me with official Apple Stores, and they should be able to replace my phone there. Will I fly to Singapore or Malaysia just for a replacement? Definitely not. Plane tickets aren't cheap these days. I'll treat this as a lesson learned, and hopefully it can be a lesson for you guys too—especially if you live in Indonesia or another country without an Apple Store. Do I blame Apple? No. They actually offered to replace my phone from the very beginning, but I chose not to accept it. That said, I really wish Apple would open an official Apple Store here in Indonesia.

• 
  Lahngz_Da Alpha Dog (@LangelihleMaph1) reported 9 minutes ago

  IPhone users in my circle are constantly stepping into an Apple store bc for some reason or another-their phones are not working! I own 5 Samsung phones as we speak, no issues!

• 
  Evan (@evan_thayer) reported 13 minutes ago

  @AlgoSnafu the cord on the first is definitely wrong in a few ways. I gave the details in another reply. There is a bigger issue with the table, tho. And you nailed the scrape on the panel, but there is a crazier issue there, too. And alignments - so important in the apple store.

• 
  Aloysius Lobo (@aloysiuslobo) reported 16 minutes ago

  Bought an #iPhone17Pro from the official Apple Store, Borivali on 29 June using an HDFC credit card EMI. Two weeks later, the EMI still hasn’t been processed. HDFC says they never received the instructions. Apple Store says it’s HDFC’s issue. 1/2

• 
  Silversoul || HAPPY SYLUSVERSARY ❤️🌹🐉 (@N109Dominator) reported 16 minutes ago

  Anyone outside SeA playing Light and Night? I gen need help with this damn game and stupid apple store issue 😭😭

• 
  Andy Tran (@andyhtran_) reported 19 minutes ago

  Apple support has gone down the gutter. AppleCare+ doesn't help either. Waste of money My airpod pro 3 has a hardware defect where the right pod inner hardware starts to shuffle on long runs They denied my warranty claim because their 'test' didn't detect anything in a stationary environment I had an appt at the Apple Store scheduled but it took 30 mins to chat with someone. Another 30 minutes to chat with a manager All for them to say they can't help and that their test was rigorous enough to simulate my 'long run' use case. Sure I could've sworn that their Support used to be much better! Maybe it's location dependent

• 
  hitesh chaudhary (@hitesh1307) reported 23 minutes ago

  @tim_cook, I never expected this from Apple. After an Apple Store visit and multiple support calls over months, I’m still being told my iPhone 17 Pro has “no issues” because they’re intermittent. This is unacceptable. Case #102876848444 @AppleSupport

• 
  𝑩𝒍𝒖 🪷🍊wof & winter sun era 🍵 (@blue_dalilah) reported 25 minutes ago

  @delulucentre You don’t have an apple device, do you? With Apple Store changing country is easy, the problem is with verifying your “Chinese identity”. If I manage somehow I’ll let you know, maybe I can share it with you

• 
  Feiyi Girl (@FeiyiGirl) reported 26 minutes ago

  Everyone pay attention. I had been slept without intention again in restaurant, then a woman came over to wake me up, same thing. Every time when I DFU my phone, SDD rat use same thing to put me sleep and do such thing on my restored phone. This time I have to tell everyone what happened when I DFU my device today at Norwich Apple Store: the staff wanted to MDM my device, and I caught it. How shame it is. I requested restore again to not escalate the issue because I think he had been ordered to do so. I didn’t think that even not give up instead of making me sleep again to do such things on my device again afterwards. Insane

• 
  BBB (@lpajunior23) reported 27 minutes ago

  @Apple I’ve been having problems with my AirPods4 since I bought them. They keep losing connection all the time. I’ve been to the Apple Store several times, but unfortunately the issue is still there

• 
  Champs ♞ (@_champs4) reported 28 minutes ago

  Telegram will be back on the Apple store, It's a little glitch from the App store team.

• 
  Cookie⚡ (@Bitcoin_Cookie) reported 31 minutes ago

  @SoldierSats Google play is being worked on, and Apple store is... Well, a tricky one. The kink is, these stores require devs to run there code so they take a 30% cut of all trxns. My apologies for the download issue. Most phone, have a setting to allow third party/non store downloads. Its quite possible this setting is not enabled.