Apple Store Outage Map
The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Apple Store users affected:
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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Atlanta, GA | 2 |
| New Delhi, NCT | 2 |
| Ashburn, VA | 2 |
| Essen, NRW | 1 |
| Bluffton, SC | 1 |
| Standish, ME | 1 |
| Los Angeles, CA | 1 |
| Blackburn, England | 1 |
| South Park Township, PA | 1 |
| Illescas, Castilla-La Mancha | 1 |
| Monroeville, PA | 1 |
| Boca Raton, FL | 1 |
| Jewar, UP | 1 |
| Cardiff, Wales | 1 |
| Monterrey, NLE | 1 |
| Gainesville, FL | 1 |
| Madrid, Comunidad de Madrid | 1 |
| Mountain Home, AR | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Juliana
(@jpatinoo18) reported
from
Westchester, Florida
still upset at the fact that i took my computer to get fixed at the apple store and they returned it to me broken and now they want me to pay $100 to fix it ... what type of fuckery is this
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Brianna Hughes
(@Brianna97490) reported
from
Rancho Cucamonga, California
All you have to do is look to see how it went down elsewhere. China is recovering, Apple is opening up, its not the end of the world. (So thankful I found bread today cause everyone is surely at the store now. Yay toast!)
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Steven M Nedeau - Emotional Rollercoaster Engineer
(@StevenMNedeau) reported
from
Suncook, New Hampshire
One of my keys is sticking. Dammit. I’m going to need to bring it to the Apple store. I’ve tried to fix it myself but I’m afraid to make it worse.
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®obocop
(@robE_rob) reported
from
Brooklyn, New York
My phone is starting to freeze the past few days and I’m sure the Apple store is not an essential place to be open 😭 maybe I should put it down 😂
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Dad Bod Dan aka Beer Belly Blaze
(@YaBoyDannyBlaze) reported
from
Durham, North Carolina
It’s been acting a little funny so I tried to clean out my charging port and somehow made it worse. Shot isn’t charging at all now. The apple store isn’t open to fix it. I might just have to get a whole new ass phone tomorrow 😭
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Steven M Nedeau - Emotional Rollercoaster Engineer
(@StevenMNedeau) reported
from
Suncook, New Hampshire
So my #MacBook butterfly P key is broken. It does not depress. The Apple store is closed and though I have tried to order the part online I’m afraid to try and fix it myself. Good news, though. I have 2 #Bluetooth keyboards that will work just fine until it’s back to normal.
-
Ernesto Villalvazo
(@evilla209) reported
from
Stockton, California
Hey apple I have a question with Apple stores close and not sure when they will open my AppleCare gong to expire in August are you going to extend AppleCare because we can’t get to the store to fix my screen thanks on my kids iPhone 8 @AppleSupport
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Paul Miskimmon
(@muskyinoz) reported
from
Sydney, State of New South Wales
I feel bad, I’m letting men down. I’m only running a MacBook Pro on the couch with a cup of coffee, and a Mac Pro with a 2-monitor setup (the other 2 aren’t plugged in at the moment) and the quietest keyboard I could find at the Apple store
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Charlie Stross
(@cstross) reported
from
Edinburgh, Scotland
@CharlesGriswo13 @jgordonshare Bzzt. All computer stores are shut down for the duration as non-essential. (Including the Apple Store up the road.)
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Le LuCaS
(@aliaslu) reported
from
Serris, Île-de-France
@AppleSupport I called your hotline. My backlight of my MacBook Pro is broken....They could not really help. We did lots of test, but I need to wait the end of the stay at home order to go to an Apple store. The girl I talk too was super professional and apologized a lot for the inconvenience.
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catherine
(@caatheerrinne) reported
from
San Antonio, Texas
put a finger down if u spilled water on ur mac in january so u took it to the apple store & they said it would cost 750 to fix so u bought a new one & then a month later the 2020 version that costs $200 less came out so out of curiosity u open ur old mac & it works fine 🤡🤡🤡
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𝔞𝔩𝔶𝔰𝔰𝔞
(@_aalyssa_) reported
from
Corcoran, California
my grades are ******* TRASH. My laptop screen ****** up just in time for these online classes & I can’t even go to the apple store to fix it bc they’re CLOSED. This semester is a ******* SCAM.
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angry
(@alliecarolinee) reported
from
Houston, Texas
@bogbodiesss only venmo:( when I canceled my old debit card it ****** up my Apple ID and they won’t verify my new card for anything until I go into an Apple store and get them to fix it
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Yoko Gibo 🏡🗽
(@newyokor) reported
from
Manhattan, New York
In this situation where I’m always wearing a facemask when I shop at the store, it sucks Apple’s Facial recognition doesn’t work.. I have to either take my mask down for it to recognize my face or take off my gloves at the cashier to pay 🧤🥺 #newhabit
-
Abbie, Cheesecake Enthusiast
(@MoMAbbieBurger) reported
from
Sheffield, England
I’m in a Facebook gardening group and they are arguing about if buying an Apple tree from the grocery store during lock down is reasonable or not.
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