Apple Store

Apple Store Outage Map

The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Apple Store users affected:

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mont-Royal, QC 1
Pittston, PA 1
Bishops Stortford, England 1
Miami, FL 1
North Vancouver, BC 1
Boston, MA 1
Fort Collins, CO 1
Machala, Provincia de El Oro 1
Hyattsville, MD 1
João Pessoa, PB 1
The Bronx, NY 1
Pune, MH 1
Soisy-sous-Montmorency, Île-de-France 1
Essen, NRW 1
Atlanta, GA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • bobjouy Bob Jouy (@bobjouy) reported from Matival, Bretagne

    Apple Store down. #DDoS #H4ck #CantInnovateAnymoreMyAss

  • PeteSkerritt Pete Skerritt (@PeteSkerritt) reported from West Springfield, Massachusetts

    Welp. Looks like this XS Max is heading back to the Apple Store. SERIOUS WiFi problems with this unit. Signal loss (never happened with 8 Plus), speeds 50% slower than 8 Plus (and my old iPad Air 2). *sigh*

  • girlandkat Elizabeth Tasker (@girlandkat) reported from Sagamihara, Kanagawa

    My MacBook periodically rejects power cables that are not the original Apple connector. This is what I assumed the issue was yesterday. But it’s now reunited with the Apple connector and still complains of a dead battery. I’m going to have to take it into a store 😨

  • christinepeirce Christine Anne Peirce (@christinepeirce) reported from Fort Worth, Texas

    Getting my Mac back working after a morning of it not. And at 1.5 hours in the Apple store, they jokingly offered me a navy shirt. Y’all. I hate people. There have been no less than 7 people I almost told off for terrible manners because patience isn’t my virtue.

  • maulanaBLG Riesky Maulana (@maulanaBLG) reported from Kecamatan Kuta Jaya, Nanggroe Aceh Darussalam Province

    @tim_cook I got notif my apple id has been disabled . Idk where my fault like this. And get to contact itunes store . Their say apple id permanent disabled. I think this wierd and idk how to rules their make . You must to hear that about issues like this @tim_cook . .

  • mister_D05 poor homie Quan (@mister_D05) reported from Brooklyn, New York

    I thought it was me but Apple's app store is definitely down 🙄

  • KevinGoldsmith Kevin Goldsmith (@KevinGoldsmith) reported from London Colney, England

    Not exactly a hot take, but just stopped by the Apple store to buy a cable. Wow, do I miss a register. Having to track down the right Apple employee to give them too much money for something... Not exactly the luxe experience they aspire to.

  • victorialynna Victoria Lynn (@victorialynna) reported from Lakeside, California

    Thread: 7:40a: Apple Watch falls and shatters 3:00p: Apple store says it’s going to be $280 to fix or $530 to get new version 3:30p: Sprint has me pay for a new watch since my old watch will be available for upgrade soon and finds out I should have apple care after payment...

  • jazmmiinnnn JAZ🦋 (@jazmmiinnnn) reported from Emeryville, California

    Some crazy ass shit just went down at the Apple store

  • 2thephilster Phil Pappas (@2thephilster) reported from Danville, New Hampshire

    @patriot45Lynn Take it to an Apple Store and demand resolution... document every issue! If necessary tell them they leave you NO choice but to take your complaint to your State Attorney General Consumer Fraud Division! Enough BS! Keep me posted!

  • TRIhunna #TriHerbal Woman✨ (@TRIhunna) reported from Chicago, Illinois

    Trashiest things about @Apple @AppleSupport 1. Purposely slowed down processing time for older devices 2.Discriminatory App Store selection against older models i.e. Apple products are not worth investing in unless you’re willing to keep up w/ its newest tech every few yrs

  • analydiamonaco Ana Lydia Monaco (@analydiamonaco) reported from Los Angeles, California

    We broke down... and got the new Apple Credit Card. Because, hey, 3% cash back ok Apple Store purchases + my hubs discount is super huge. So we finally got the Apple Mini to run our radio station. Oh, yah, we have a private radio station with a 20K song catalog 😬

  • kstewart Kevin Stewart (@kstewart) reported from Kenmore, Washington

    @KevinGoldsmith Well if you were using an iPhone instead of a Pixel you wouldn’t need to track down an employee. You could check yourself out with the Apple Store app. Do it all the time to buy overpriced cables. 🤣

  • Jamesindalls James (@Jamesindalls) reported from Desert Hot Springs, California

    Such a bad deal with @Hermes and @Apple iWatch had nothing but problems. It was dropped of at Apple store Palm Desert last Friday told me they would send it in for service and I would get it back immediately. Called @Apple today still working on it. What’s up this is only 8 mths.

  • alanjay ALan Jay (@alanjay) reported from Kensington, England

    @imyke your piece on authorised repair places on Upgrade is tempered by my experience with a Mac Pro T2 based in which a repair centre took two attempts to fix & then could NOT authorise the components. Had to go to an Apple store third logic board! DM for details.

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