Apple Store Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ayaz Ahmed Khan (@ayaz_khan) reported 4 minutes ago

  @fasset Has your app been removed from Apple Store? I deleted my app to reinstall to fix some issue and can’t find it on the store anymore. Now I’m locked out of my account and funds.

• 
  FingerMan 🦁 (@kikiced84) reported 4 minutes ago

  @freecashcom hi 👋 app is no more available on apple store ? Is there any issue ?

• 
  GazaEnterprise (@GazaEnterprise) reported 4 minutes ago

  Apple Is Testing AI Powered 'Live Notes' to Streamline Genius Bar Appointments. Apple is testing a new artificial intelligence feature called Live Notes, designed to make Genius Bar appointments more efficient for both customers and Apple Store employees. Instead of a Genius Bar employee manually writing down everything discussed during a repair appointment, Live Notes uses AI to listen to the conversation and generate a transcript in real time. The feature only works if both the customer and the employee give their consent, making it an opt-in system rather than something that's enabled automatically. Once the conversation is finished, the AI generated transcript is saved directly to the employee's iPad and becomes part of the repair record. This creates a detailed log of what was discussed, including the customer's description of the issue, troubleshooting steps, recommendations, and any repair decisions made during the appointment. The biggest advantage is that employees can spend more time interacting with customers instead of constantly typing or taking handwritten notes. Rather than dividing their attention between the customer and their iPad, they can focus on diagnosing the problem, answering questions, and explaining repair options while the AI handles the documentation in the background. For customers, this could also lead to more accurate repair records. Important details are less likely to be forgotten or recorded incorrectly, which can help if a customer returns for a follow-up visit or if another Apple technician needs to continue the repair later. Having a complete transcript ensures everyone has access to the same information. The feature also has the potential to improve efficiency across Apple's retail stores. By automating notetaking, Genius Bar appointments may move faster, employees could handle more customers throughout the day, and the quality of documentation could become more consistent across different locations. Although Apple is currently testing Live Notes in only some stores, it reflects the company's broader strategy of integrating AI into everyday services. Rather than using AI only for consumer-facing features, Apple is also exploring ways it can streamline internal workflows and improve the overall customer experience. If the trial proves successful, Live Notes could eventually become a standard feature at Genius Bars worldwide.

• 
  Rahul Verma (@RahulVerma989) reported 5 minutes ago

  @HsanC_ shipping so hard you literally broke the hardware is a major flex ngl. hope the apple store fix is quick.

• 
  Swanand (@_swanand) reported 5 minutes ago

  @chinmay185 Apple Store payments. But now they support Indian credit cards. Problem solved.

• 
  Olivia Chowdhury (@Oliviacoder1) reported 7 minutes ago

  The uncomfortable truth: Apple's business model rewards storage anxiety. The more often customers see "Storage Almost Full," the more likely they are to: 1. Pay for iCloud subscriptions 2. Upgrade to higher-storage models 3. Buy a new iPhone entirely Every default setting on a new iPhone trends in the direction of consuming more storage, not less. The 7 fixes above take 10 minutes total. They cost nothing. They will recover an average of 40-60 GB on most iPhones over 12 months old. The Apple Store employee said one more thing before he left: "We see this every day. Most people don't even check Settings → General → iPhone Storage before they walk in. They just assume the phone is too small for them. It almost never is." RT this so more iPhone users stop spending $1,000 on a storage problem that could be solved with 7 toggles.

• 
  braceface_nana (@braceface__nana) reported 8 minutes ago

  Been at the Apple Store and phone store like 4 times just give me a ******* break the queen is finally fix for good

• 
  Patrick Carter (@PatrickRCarter) reported 10 minutes ago

  1/ Parents, we don’t have to choose between protecting our kids and protecting our privacy. Unrestricted smartphones should be treated like alcohol: 21 and older only. Nothing changes for adults. 2/ Here’s the part no one talks about: I cannot protect my child from what’s on their classmate’s phone. One unrestricted device and the whole group has access to the full adult internet. That’s the real problem we need to solve.3/ Privacy is the line between a person and a possession. A slave was property because someone else claimed the right to watch, record, control, permit, and deny his life. A free person requires privacy.4/ Some people say “if a liquor store can check an ID, so can the Apple Store.” That sounds simple… but it’s not the same thing. A liquor store checks you once, in person, for one item. Turning every app, website, and device into a permanent ID checkpoint creates a surveillance system for adults. That’s not protection — that’s control.5/ We all agree kids shouldn’t have unrestricted access to pornography, gambling, addictive feeds, and strangers. The easy fix is right in front of us: Stop handing children unrestricted adult-grade devices by default.6/ Make youth-safe electronics the standard for anyone under 21 — unless a parent is directly supervising. If a company wants its phone, app, or operating system in a child’s life, it should prove it belongs there. Adults keep buying and using whatever they want. No digital ID. No face scans. No adult internet passport.7/ This protects kids at the device level before they ever reach the adult internet. It keeps adults completely free. Privacy for grown-ups. Safety for kids. We can have both.8/ Parents — does this make sense? Drop a 🔥 if you agree we should protect children without forcing every adult to surrender their privacy. What’s the one thing that worries you most about kids and phones right now?

• 
  (Comms Open!) JakeArtOfficial (@art_jake) reported 11 minutes ago

  Went to my local Apple store to get my Battery replaced because addmiteddly I wore it down by charging it nearly ALL THE TIME... Only for them to tell me "Hey uuuhhhhhm so uhhhhhm some uhhhhhm good news & some uhhhhhm bad news uhhhhhhhhhm... so the Good news is you have a practically new phone! & the bad news is we had to replace your phone & all of your data is gone"

• 
  T ✿ (@tbeenbrazyyy) reported 12 minutes ago

  locked myself out my phone and have to go to Apple Store tomorrow 2 fix it. so i can't see any of my tele messages :( ill get back to everyone tomorrow

• 
  Agujiegbe.nad (@valeriannamani) reported 13 minutes ago

  @benedicta58119 @ugo6ixugo @uebaridornu nna eeh, we actually have a numbers problem, if we have this much rich people, how come top luxury brands aren't setting up shop here, from certified apple store to others, how come new cars aren't being sold in huge numbers ??

• 
  O1D (@onlyonedona_1) reported 19 minutes ago

  Why all of a sudden the rectangle tool I using in marking my order blocks on the chart can’t be spotted on 15mins I’ve updated my trading view app from the Apple Store and it’s still not working I’m I the only one experiencing this ?

• 
  kanak soni (@kanakvsoni) reported 20 minutes ago

  I first visited the Apple Store in Jaipur when the problem was intermittent. The technicians couldn't reproduce the issue, so no defect was found at that time. Now that the issue has become frequent, I revisited the store and was informed that the display needs replacement. (5/8)

• 
  ᴛᴀʏʟᴏʀ ꩜ (@silvertongues28) reported 20 minutes ago

  A week after getting my 17 I went into AT&T with this issue and he said “Yeah it’s happening a lot. We’re not sure what to do. You can try going to Apple” and then the Apple Store near me requires an appointment and it said it could be up to $80 to see someone so I said nvm🙃

• 
  el. #BRINGBACKVALKO (@ellinightss) reported 20 minutes ago

  @purple_starzz14 like i said, the ratings does not influence on the game shutting down. the game shuts down either: a) the company pulls out the game itself or b) apple store pulls the app out because the app company did not comply to the t&cs met during the agreement