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Apple Store

Apple Store Outage Map

The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Apple Store users affected:

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ciudad López Mateos, MEX 1
Quito, Pichincha 1
Guayaquil, Guayas 1
New York City, NY 1
Malibu, CA 1
Houston, TX 1
Lille, Hauts-de-France 1
Estelí, Estelí 1
Hamburg, HH 1
Jaipur, RJ 1
Menomonie, WI 1
Dundee, Scotland 1
St. Louis, MO 1
Chicago, IL 1
Ghāziābād, UP 1
London, England 1
Santa Cruz de la Sierra, Santa Cruz 1
Ashburn, VA 1
Kansas City, MO 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • StrikeAnother1
    Smoke Showing (@StrikeAnother1) reported

    I’ve been dealing with an iPhone issue on my daughter’s phone for months, including multiple attempts through their customer service and multiple visits to the @Apple store. I’ve just been sent on circles over and over and over. I’m currently sitting here in the Apple Store (for the third time) in as many months and have basically been abandoned while they help someone else. Their customer service has been horrendous and I am so frustrated! Apple Care my ***!

  • augierakow
    Augie (@augierakow) reported

    Good experience at Apple Store today solving this problem (and two others). Thank you @apple.

  • o_glethorpe
    Oglethorpe (@o_glethorpe) reported

    @AdamMusaAly @aloisdeniel Yes, that does not prevent slop at all, or even security issues, as seen with that guy who downloaded a fake version of a Bitcoin wallet from the Apple Store (or something like that).

  • Robbwith2beez23
    Robbwith2Beez (@Robbwith2beez23) reported

    @ChrisKlemmer @ChrisKlemmer just tell him where the nearest apple store is and he will have a melt down and storm out

  • duchovny64
    Fox (@duchovny64) reported

    @QueensCrapper @realpeteyb123 You can walk the whole park from Apple Store to Columbus Circle, no one will bother you. Central Park is no problem. The ******* immigrants in midtown are!

  • anonmoneyguru
    anon (@anonmoneyguru) reported

    Asked AI why my MacBook wasn’t charging It gave some answers but none of them worked Went to Apple store and talked to a human employee, solved my problem There’s hope for humans

  • CosmicInglewood
    (Light Bringer) + (Black in German) (@CosmicInglewood) reported

    When the USB-C input power and data port of M2 MacBook Pro stopped working, I took it to the local Apple Store, about $100 to fix instead of $1400 for a new one, you see, fixing made more sense fiscally also, but also reduces e-waste, be smart and frugal fix your things

  • 2thgun_
    2thgun (@2thgun_) reported

    @ugogofx m5s have had crazy QC issues. take it back to the apple store they should give you a new one hopefully without issues

  • AerynChristie
    Aeryn is on Other Blue Site (@AerynChristie) reported

    7. As a further courtesy, I'll give you one week from tomorrow (Which will be 5/8/26) to issue a refund to me and properly label the items in your app's store. After that, I will report the violating lootbox mechanics on both the Play store and the Apple store. 8/8

  • onikaitaly
    rudestlittlebitch🩰 (@onikaitaly) reported

    @svr123456789 @QshrQls @Eyaaaad If you use a cheap battery, your phone will definitely have problems. Also, as you said, iPhones have glued backs, so it's not a job everyone can do at home. To have it replaced at an Apple store costs €150 or more.

  • brajeshwar
    Brajeshwar (@brajeshwar) reported

    @vladgeorgescu iPhone 6 (or was it 6S) from India (no eSIM yet). SIM was stuck › took the phone to the Apple Store at Regent Street, London › gave new replacement, no questions asked. I was told that even if the SIM was removed, the phone might have future issues, so I was given a new phone.

  • k_ttor
    Kyatto Sky (@k_ttor) reported

    @ugogofx Take it to Apple Store, I had a M1 Pro, 16GB, never lagging, not issues at all, even some times the battery lasted an entire week

  • neonpinkbag
    Purewww (@neonpinkbag) reported

    @letsblinkit , order ID - ORD56136136625 I ordered an apple earphone and the seal of the product was broken. I spoke to the customer support and they advised me to check the authenticity by going to an apple store, isn't your app running because for customer convenience?

  • WhatsUpJakey
    whatupitsjake 🍉🍣🍤🍊 (@WhatsUpJakey) reported

    Anyone else having trouble paying subscriptions on the Apple Store or is it just me?

  • AbhirajDamodar1
    Abhiraj Damodare (@AbhirajDamodar1) reported

    @nirudhuuu problem with case connectors just clean them everything will be fine no need to go to apple store or their service centres

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