Apple Store Outage Map
The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Apple Store users affected:
The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Billy-Montigny, Hauts-de-France | 1 |
| Nantes, Pays de la Loire | 1 |
| Capitólio, MG | 1 |
| Adelaide, SA | 1 |
| Ahmedabad, GJ | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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白知白(科技与生活) (@qiqi_caijeff) reported@ShishirShelke1 The Apple Store in Taiwan looking like a giant MacBook from above is exactly the kind of detail-first design Apple is known for. Most companies would slap a logo on a box. Apple treats every retail touchpoint as a product design problem. This level of commitment to the brand experience is why Apple's retail stores generate more revenue per square foot than any other retailer in the world.
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Will Bowen (@Choomytv) reported@pcgamer Ill buy a @Apple Mac Computer it lasts long, @Dell sucks every company i’ve worked for or owned last 2 years and start having problems and become unreliable. Apple i can take it to a Apple store sometimes a same day or next day its fixed, Dell you have to ship that back i’m the mail for weeks, and it still has problems even after Dell says it’s been fixed. 🚮
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JD'oh (@JDoh2983) reportedI went straight from the curb to the Apple Store in Honolulu, because surely, I thought, Apple could help me. My phone was erased, and the attacker had switched on Activation Lock, the anti-theft feature that binds a device to its owner's Apple ID. The irony was total: the security designed to protect me from a thief was now the thief's tool for locking me out of my own phone. I could not unlock the device in my own hand. Neither could Apple. At the Genius Bar, with my original purchase receipt and a stack of government IDs on the counter, the technicians told me there was nothing they could do. Their best advice was to buy a new phone. Standing right there at the Genius Bar, I made my first call for help, to a friend who works in private security. That was the person who told me, in plain and practical terms, how to start locking everything down, and much of what my wife and I did over the next several days came from that first call. I left the store and went to my cousin's house. Neither of us had the first idea where to begin unwinding this, and we sat there together, two grown men, feeling helpless. It was no longer only about money, though the money went that night too. The person who held my account also held more than 100,000 family photographs, my notes, my data, every password saved in my Apple keychain, my entire iMessage history, and, worst of all, the ability to receive the text-message verification codes sent to my own number, the codes that guard everything else. In one app, the thief sold the investments I held there to raise cash, then reached my wife directly, sending her a payment request that looked to her like it came from me. She was careful and declined the first requests. A later one, appearing to be from me, drew thousands of dollars out of her before she understood that her own husband was not the one asking. Then they drained the rest. Overnight, from Los Angeles, my accounts bled out through a string of Walgreens drugstores, an Arco gas station, and a single charge of thousands of dollars at a Staples, the signature of a gift-card cash-out. Orders were delivered by a food-delivery app to a Los Angeles address I had never heard of. My PayPal was accessed. Two credit applications were filed in my name. When I tried to freeze one account in the middle of the night, I found its support line ran only on East Coast business hours. It was closed. The thief had the whole night, and used it. When the tally settled, several thousand dollars was gone, and only a small fraction has come back. I expected the theft to end when the money did. It did not. Three days later, on June 28, the intruder reached back into the account and erased my smartwatch, off my wrist, in real time. They were still there. And Apple, it turned out, could not simply give the account back. To prove that I was me, Apple's own recovery process required the very thing the thief controlled since they held the trusted number. Then the calls started, a wave of them from that same number ending in 67, a caller posing as an Apple supervisor and riding the spoofed line. After they take everything, they call you, and they sound exactly like the people you are most desperate to trust. And the fraud has not stopped. In the weeks since, the thief has kept opening cryptocurrency accounts in my name, one after another, using the identity he took to move money through channels that are hard to trace and harder to undo. The police, when I met them at my cousin's house, could do almost nothing but take a report. For guidance on the crime itself, I reached out to an old college classmate who is now an FBI agent. He confirmed that the number had been spoofed, walked me through what to document and whom to contact, and steadied me when I needed it.
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Flecktarn Fella (@FlecktarnFella) reported@nafoviking Glad you like it, I worked in an apple store until earlier this year and those things were SUCH SLOW SELLERS. Absolutely nothing wrong with them, except the charging port sensor was to sensitive to humidity. Just a perfectly OK iPhone.
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ᴛᴀʏʟᴏʀ ꩜ (@silvertongues28) reportedA week after getting my 17 I went into AT&T with this issue and he said “Yeah it’s happening a lot. We’re not sure what to do. You can try going to Apple” and then the Apple Store near me requires an appointment and it said it could be up to $80 to see someone so I said nvm🙃
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SeekerX (@seeker_xs) reportedA Mac Studio sitting on your desk now runs AI models that cost OpenAI $700,000 a day to serve. And it does it for free. No API bills. No rate limits. No data leaving your machine. No subscription. Here's what's actually possible in 2026. A Mac Studio with 64GB unified memory runs Llama 4 Maverick — a 70B parameter model — at usable speeds. The same class of model that required a server rack two years ago now fits on a $1,999 desktop. A Mac Studio Ultra with 192GB runs 100B+ models locally. We're talking frontier-level reasoning on hardware you can buy at an Apple Store. And the 512GB Mac Studio Ultra? It runs DeepSeek V4 Pro. 1.6 trillion parameters. Locally. On your desk. The reason this works is unified memory. Apple Silicon doesn't split RAM between CPU and GPU. All of it goes to the model. A 64GB Mac has 64GB for inference — which is more effective than an Nvidia GPU with 24GB of dedicated VRAM for this specific workload. The tool stack is simple. Ollama for running models via terminal. LM Studio if you want a GUI that looks like ChatGPT. Both free. Both work in 10 minutes. Six months ago local AI was a hobbyist experiment. Today it's a legitimate alternative to cloud APIs for anyone who values privacy, cost, or offline access. The data center is shrinking. It just fit on your desk.
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Jesse Jr Lim (林振燊) (@Jessejrlim) reported@alphaque Apple store??dafuq should be getting him his own server rack
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Josh (@jjpcodes) reported@thekitze shoot your mac with a gun every night at 10pm. tomorrow morning go to the apple store, buy a new mac, ssh into a server, bam done. more seriously what about MDM that locks down your device enough so that you can't change the relevant settings; and the only person with access to the MDM after initial setup is someone who is not you and not bribable by you?
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Bee Bee (@_iadorewomenn) reportedImma make it to the Apple Store way before my apt time … they just need to take me fix the problem so i can go
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Terence O’Neill (@TerenceONeill12) reported@WigglyAir can’t even go into the Apple Store without the Apple employee questioning why I’m still using Apple if I have so many problems with Apple and had to sue them in court and win because of their faulty designs…… I sent him back to his manager and told him never to speak to me aga
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T ✿ (@tbeenbrazyyy) reportedlocked myself out my phone and have to go to Apple Store tomorrow 2 fix it. so i can't see any of my tele messages :( ill get back to everyone tomorrow
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Daniella Sior’ (@theShaLandis) reported@MelaninBeaute_ Yessss, i know because i worked for at&t. I just wish we had an Apple Store down here.
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Dr. Anand (@DrAnandBherwani) reported24+ hours later my @TMobile eSIM still won’t activate on my brand new iPhone. I’ve spent hours with @TMobileHelp, visited a T-Mobile store for over an hour, and even went to the Apple Store. Apple believes the issue is on T-Mobile’s provisioning side.
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(Comms Open!) JakeArtOfficial (@art_jake) reportedWent to my local Apple store to get my Battery replaced because addmiteddly I wore it down by charging it nearly ALL THE TIME... Only for them to tell me "Hey uuuhhhhhm so uhhhhhm some uhhhhhm good news & some uhhhhhm bad news uhhhhhhhhhm... so the Good news is you have a practically new phone! & the bad news is we had to replace your phone & all of your data is gone"
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Grisha (@whoisgrisha) reportedAlmost doubled revenue in the past 28 days. Here's what I did ↓ The early weeks/months of your app are all about gathering data so set yourself up for that using Sentry for error tracking Posthog for session playback and tracking usage I had posthog hooked up to every step in my onboarding so i can see where people drop off This meant the step needed to be removed or improved. I could see what features in my app people kept gravitating towards so from a product standpoint I knew what I had to iterate/improve the experience of I hired a Fiverr pro to handle the setup of Apple Store Ads campaigns one optimized for conversion globally just so I can get eyes on my app More users = more data = more information for iteration Apps are science experiments Just because something doesn't succeed at first doesn't mean you failed. It just means you found another thing to iterate on.