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Apple Store

Apple Store Outage Map

The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Apple Store users affected:

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 1
Malibu, CA 1
Houston, TX 1
Lille, Hauts-de-France 1
Estelí, Estelí 1
Hamburg, HH 2
Jaipur, RJ 1
Menomonie, WI 1
Dundee, Scotland 1
St. Louis, MO 1
Chicago, IL 2
Ghāziābād, UP 1
London, England 1
Santa Cruz de la Sierra, Santa Cruz 1
Ashburn, VA 1
Kansas City, MO 1
Dallas, TX 1
Sofia, Sofia-Capital 1
Wetumpka, AL 1
Mont-Royal, QC 1
Pittston, PA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • drice410
    David Rice (@drice410) reported

    @theJasonTLewis @Apple It’s an Always On Display. If you don’t want it turn it off. Judging by what I saw in the Apple Store, users love it. It’s previous android users who have the problem

  • Cryptopimp661
    cryptopimp_661 (@Cryptopimp661) reported

    @MRFIVEINC @msolurin Carjacking? Looting? Randomly murdering people? Assaulting the elderly? Looting the Apple store? Looting Alta Beauty? Looting CVS? Burning down cities? All those are survival tactics????

  • jimmygunawanapp
    BLENDER SUSHI ULTRA 24/7 - Blend Love Peace 4 All (@jimmygunawanapp) reported

    @9to5mac @ChanceHMiller That's probably a camera hardware issue. Stuttering and Jittering camera. Bring to Apple Store for replacement. Ensure you are not on iOS Beta.

  • ItsSpeltWithAC
    ~Marc~ (@ItsSpeltWithAC) reported

    I feel sorry for the girl in the Apple Store who got my Genius Bar appoint this afternoon. I went in at 15:30 and didn’t leave until almost 18:00 with the problem still not solved. She tried everything to fix the issue though and seemed as frustrated as I was.

  • julseye626
    juliana 🦋 (@julseye626) reported

    Mouse moment sitting alone at a cafe, eating my bagel, scrolling through Twitter on my work laptop while I wait for the Apple store to fix my phone

  • xecor27
    🏌🏾‍♂️VDN27☮️🕉☯️⚛️🧢🌻 (@xecor27) reported

    @NatashaAxelrod I think it might be the new OS 16 If it is upgraded. Might need an Apple store visit. My son's phone iPhoneXR gets stuck and got really slow when he upgraded to 16

  • Katsalcedo4
    Kat 🧚🏻 (@Katsalcedo4) reported

    I hate the Apple Store FR. Just fix my damn phone

  • DeMarko
    dannel jurado 🤝 revenge bedtime procrastinator (@DeMarko) reported

    Had an issue with my Mac Mini where I couldn’t install an update somehow. Apple Store guy I asked was like “let’s set up a call with support”. Called the support guy and we tried a couple of things and then I volunteered “What if we reset the PRAM?” That worked, it blew his mind.

  • kunsypt
    kunsypt (@kunsypt) reported

    @zai_sarel @0kbps Or at least something that isn't just "hoping you've got someone who knows what to source from Shenzen to fix your device for a fraction of both the official apple store or getting a new one".

  • Leelamou
    🌻 Sophie 🌻 (@Leelamou) reported

    @Dancingsar After half an hour on the phone they said to turn off my VPN and it’s worked. They’d previously mentioned I’d have to go to Apple Store which is 40 mins away to fix it. Glad I didn’t travel there for that!

  • aaliyahlikeali
    💟 (@aaliyahlikeali) reported

    @fufukween I recently was having issues charging my phone and I went to the Apple store and they did a deep clean of the charging port. I kid you not it feels like they gave me a new lease on life lol.

  • RetroTechDreams
    Retro Tech Dreams (@RetroTechDreams) reported

    @MichaelSteeber @mb_chris That’s my Apple Store. Had no idea they took the Garamond dig down.

  • seqilol
    Seqi (@seqilol) reported

    can ios nerds tell me how your notifications work cos i went into apple store looking at 14 pro and i had to swipe all the way down from the top and then up to see them was i doing it wrong cos that was a deal breaker

  • rosy_joans
    RosyJoan (@rosy_joans) reported

    @FutababutReal Dad had to fix is paperweight at the apple store and one of the customer seevice employees was a goth girl.

  • amelia_perrin
    Cardi BTEC (@amelia_perrin) reported

    reminiscing on the (extremely recent) time i went to the apple store because my mac was being annoying and the guy took one look at it and started laughing at me saying did i really ask him why it was slow when i have 8,000 documents and a movie scattered across my desktop

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