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Apple Store Outage Map

The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Apple Store users affected:

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ciudad López Mateos, MEX 1
Quito, Pichincha 1
Guayaquil, Guayas 1
New York City, NY 1
Malibu, CA 1
Houston, TX 1
Lille, Hauts-de-France 1
Estelí, Estelí 1
Hamburg, HH 1
Jaipur, RJ 1
Menomonie, WI 1
Dundee, Scotland 1
St. Louis, MO 1
Chicago, IL 1
Ghāziābād, UP 1
London, England 1
Santa Cruz de la Sierra, Santa Cruz 1
Ashburn, VA 1
Kansas City, MO 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • EllieMae814246
    Ellie Mae (@EllieMae814246) reported

    @Nitrix79 @_sorrengailll As someone who has parental controls set on an iPhone I can tell you they fail frequently. I replaced the phone thinking it was a phone issue and it was not. Went to the Apple Store and a store employee told me they hear about it happening all the time. Thank God, my child doesn’t even understand what I have blocked on the phone or what these phones can do but for example I will have FaceTime turned off as an app that is not allowed to be used and it will be toggled off but yet I can still FT from the phone. App Store will be turned off in the settings as will safari but yet they are still on the phone and able to be accessed. And none of it is ever constant - I don’t know when they will be working even though they are turned off. It is this insane game of what is the iPhone doing today that it shouldn’t be doing. I have seen other parents post about this issue also. So it is not quite as simple “as you can put parental controls on an iPhone dumbass”. But I totally wish it was bec that would be awesome.

  • jnthnol
    Donato (@jnthnol) reported

    How do I fix my BPI app? It’s still asking approval from my 11 Pro Max for a transfer eh sinurrender ko na sa Apple store ‘yon?

  • MRJEM0306
    MR JEM LIMITED 🛠 🪖 (@MRJEM0306) reported

    @sirmapy Official launch?.. I hope you were able to resolve the Apple Store issue on Peniremit.

  • JustinJDean
    Justin Dean 🇺🇸 (@JustinJDean) reported

    iPhone pops up and says the battery capacity is under 70% and to click here to replace the battery for free. I click and make an appointment for 6:30pm. I drive an hour to the Apple Store and after sitting with the Apple “Genius” for 30 minutes while he enters my info, he informs me that they don’t have time to replace the battery before they close at 8pm, and that I can return tomorrow morning. I feel like I’m in Seinfeld episode. “You know how to take the reservation. Keeping the reservation is the problem”

  • LttleGel
    𝒢𝑒𝓁 ❣️ (@LttleGel) reported

    @WallStreetApes Towson is about an hour from me. Move this Apple Store up a little into PA. You won’t have issues here. We only have one in this side of the state anyway.

  • Awake___NotWoke
    WCCO Adam (@Awake___NotWoke) reported

    @NortonMpls No more apartments Need to tear down all those newer hideous apartments built since 1999. They ruined Uptown. So did the Apple store etc. We need less people. Less freeloader communist scum

  • dennis_murphy
    Dennis Murphy (@dennis_murphy) reported

    @vladgeorgescu It absolutely can - and does - still happen. Had a problem while traveling with my son’s AirPod Pros. One of them gave us nothing but static. Made a same day appointment at the Apple Store. Wait was unusually long - almost 25 minutes. Manager came over and asked what we were waiting for .. I explained it to him, he (literally) went over to a shelf, handed me a new pair of AirPod Pros, said “Sorry we kept you waiting - let me just record the serial # off the new box so I can go in the back and add AppleCare. You have a fantastic day.” And that was that. Walked out with a completely new set of AirPod Pros, no cost, and with an AppleCare extension to boot. Had a good friend a few (short) years ago bring in an iMac for a drive replacement …. they called him the next day, someone accidentally dropped it off the desk. So they told him to come on in to the store and pick out any iMac model he wanted. Gratis. Customer service still lives at Apple.

  • HexerinNull
    Hexerin Null (@HexerinNull) reported

    @yuusultultultu I would suggest taking the phone to your local Apple Store, and have them check the charging port for physical issues. It is possible the charging port is damaged or defective. If you have Apple’s protection plan, the in-store service is free too!

  • DStvNg
    DStv Nigeria (@DStvNg) reported

    @owoeye157561111 With MyDStv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you. -Bola057

  • teachingin407
    Just Laura (@teachingin407) reported

    @vladgeorgescu I’ve never had a bad experience at the Apple Store. Their employees are the best. Even when they can’t help or do anything for my problem, they make me feel good.

  • v0calline
    baby~ Blue🌙 (@v0calline) reported

    At the apple store again. Idk if my wifi issue is user stupidity or machine stupidity 🙃 so let’s check

  • anilkrathee
    Anil Kumar Rathee (@anilkrathee) reported

    Working on android play store (around 77 Mb taken plus data-consumption), not available on Microsoft /apple store. That is sad. Printing is problem sir ji (@ECISVEEP)

  • hellodonavon
    hello, donavon! (@hellodonavon) reported

    @daviss That’s honestly a relief. Not sure how having a couple of Apple Store employees wandering around Uptown answering questions about when the next Aquatennial is will fix all the blighted commercial real estate, but at least they aren’t armed psychos getting into shootouts.

  • FootFerreira
    Football Ferreira (@FootFerreira) reported

    @richnweirduke Take back to the Apple Store and report Arsenal for this problem

  • TheRealP3NGUIN
    Penguin 🅰️(IQ=39) (@TheRealP3NGUIN) reported

    @vladgeorgescu Same thing happened to me when I dumped whole bottle of soda on keyboard of a brand new MacBook I brought it to the Apple Store ask them if they can fix it and how much it’d cost and they just replaced it with a brand new one. That was back in 2015 and when Apple care did exist, and I didn’t have Apple care. I guess we can say Apple do care

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