Apple Store

Apple Store Outage Map

The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Apple Store users affected:

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Delhi, NCT 2
North Vancouver, BC 1
Boston, MA 1
Fort Collins, CO 1
Machala, Provincia de El Oro 1
Hyattsville, MD 1
João Pessoa, PB 1
The Bronx, NY 1
Pune, MH 1
Soisy-sous-Montmorency, Île-de-France 1
Essen, NRW 1
Atlanta, GA 1
Bluffton, SC 1
Standish, ME 1
Los Angeles, CA 1
Blackburn, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • BobbyMitchellDX Bobby Mitchell (@BobbyMitchellDX) reported from Raleigh, North Carolina

    @HellcatPerez I guess it depends on what type of iPhone you have. They still do it because I tried to get my iPod Touch fixed, but the Apple Store said they don’t fix iPod & iPod Touch anymore just the iPhone. Might wanna call & ask just to make sure.

  • Shaunjenks Shaun Jenks 📱⌚️💻📸 (@Shaunjenks) reported from London Colney, England

    So On July 11th Microsoft will open a store on London’s Regent Street just a few doors down from Apple’s flagship store. Interesting @MichaelSteeber

  • thethirstytales The Thirsty Tales (@thethirstytales) reported from Chicago, Illinois

    @TheUncorkedLib I got the newest MacBook Pro 13 inch. The biggest issue is they took out the USB plugs so you need an adaptor for that. It is smaller than my old Mac air. It’s a beast with memory and processing. A friend works at an apple store and has a friends and family discount

  • WaddellChelsea ⭐️⭐️⭐️🌟 (@WaddellChelsea) reported from Salt Lake City, Utah

    Just sitting in the Apple store thinking about all the tonsil hockey that must’ve gone down on the Lyon peninsula last week.😅

  • MJFinesseLover 𝔅𝔢𝔠𝔠𝔞 ✨ (@MJFinesseLover) reported from Brooklyn, New York

    At the Apple store trying fix my MacBook Air.

  • JoeCullen_94 Joe Cullen (@JoeCullen_94) reported from Killea, Ulster

    @AppleSupport hey, I bought an iPhone XR there last night on a 24 month plan and am looking to take out the AppleCare plan, only issue is my nearest Apple store is 70 miles a way. I am however in Liverpool July 17 through 20 and was wondering could I take it to the store....

  • DancingKye DANCINGKYE (@DancingKye) reported from Houston, Texas

    @TheDjTwalk I think it’s because logic is an actual app through the App Store unlike most DAWs , I feel like anytime apple is having bug issues I had issues with logic as well unfortunately 🙄

  • TracyRoseA Tracy Anderson (@TracyRoseA) reported from Bangkok, Bangkok

    Apple store at Icon Siam has A++ service! I thought my Mac book Air was destined for the rubbish bin but they sorted me out and solved the problem quickly!! #loveapple #iconsiam @iconsiam @Apple #bangkok #thailand

  • BrentDraper16 draper (@BrentDraper16) reported from Deer Park, Texas

    the apple store is terrible, you walk in there because you charger port is broken and they beep bop around like "alright buddy lemme get a genius for ya" pretentious ***********

  • WLaurento William James (@WLaurento) reported from Continental Arms, Pennsylvania

    The worse customer experience at the KOP Apple Store! The employee which later, I found out was the Manager (red hat) took 2-5 minutes to try and help address my issue. Didn’t ask for my name or even offer to setup an appointment. I was told she couldn’t help me tonight.

  • MacGirlie MacGirlie (@MacGirlie) reported from Pittsburgh, Pennsylvania

    Glad I’m slow to jump on the trendy bandwagon. Though as an #Apple user I do overly rely on them to vet apps in the store. Don’t invite them into your private digital space. #FaceApp #FaceAppChallenege #dontdoit

  • TwoSpareTubes Andrew Cussons (@TwoSpareTubes) reported from Topcliffe, England

    @Tesco your #pdq system isn’t fit for purpose. Have numerous problems paying in store via Apple Pay and a £30 limit is ridiculous. Get with it, it’s the 21st c fgs.

  • SindiswaDube_ Sindiswa Dube (@SindiswaDube_) reported from Durban, Province of KwaZulu-Natal

    This is why I cannot trust apple products unless they come from the i-store or another registered apple seller. I’d be so heart broken.

  • Mantia Louie Mantia Jr. (@Mantia) reported from Portland, Oregon

    The people I interacted with at the Apple store were good people but man this whole issue was handled pretty poorly.

  • NathanielKez N (@NathanielKez) reported from Dededo Village, Dededo Municipality

    I’ve been trying to fix my laptop for the longest time and I’m over on why we don’t have a legit Apple store on island with the a Genius Bar 😤

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