Apple Store

Apple Store Outage Map

The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Apple Store users affected:

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hamburg, HH 1
Dallas, TX 1
Chicago, IL 1
Sofia, Sofia-Grad 1
Wetumpka, AL 1
Mont-Royal, QC 1
Pittston, PA 1
Bishops Stortford, England 1
Miami, FL 1
North Vancouver, BC 1
Boston, MA 1
Fort Collins, CO 1
Machala, Provincia de El Oro 1
Hyattsville, MD 1
João Pessoa, PB 1
The Bronx, NY 1
Pune, MH 1
Soisy-sous-Montmorency, Île-de-France 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • EPGFilms Eric P. Girouard (@EPGFilms) reported

    @reneritchie Was there 8am. Apple Store was so Slow. So my order slip into 3 weeks. So I was like…. Mmm let just wait.

  • katt_j83 Katt (@katt_j83) reported

    Marketing/seo people, I implore you not to use super generic wording in the witchcraft you do. Stops me having to take calls from confused people bleating on at me about how their iphone is broken. Lady, I’m not an apple store.

  • elbee37 Elbee (@elbee37) reported

    @myemail21479 Lol yeah I can’t trade my phone in it’s too old lmao ive had it almost 5 years in December. It works great just the battery issue. If I had an Apple store near me I would just pay to fix the battery. And that’s on not being base model storage for future proofing.

  • BrianChambers Brian Chambers (@BrianChambers) reported

    @mikemartin__c @jamesthomson The apple store app is one of the only places that I've had issues with mine. Really frustrating

  • berriepeachie Mina (@berriepeachie) reported

    @Dialexio I think the apple store app is where it had problems… switched to the website and it went smooth for me. But i missed out on the store i wanted to pick it up at 🥲

  • RyanMorey slab of meat piloted by nerves and bacteria (@RyanMorey) reported

    I don’t who needs to hear this, but: you know that weird buzzing sound your AirPods are making? That’s a known issue and they will replace them for free at the Apple store. Go forth and conquer.

  • zeeksks ♡Zee♡ Official Tae misser (@zeeksks) reported

    No apple store in my city and my Apple Pencil is not working I feel dead I want to do art😭

  • hesscityangel christina ♡ (@hesscityangel) reported

    hey Aussie mutuals, has anyone had to repair an Apple Watch at an Apple store and know the process? I have one with a broken screen and I literally don’t know what to do

  • GroovyFeline Feline Groovy 😷🇨🇦🇺🇸 (@GroovyFeline) reported

    I now have six iPhone orders in my Apple Store account due to errors with @PayBrightCanada. @Apple can’t help, I can’t delete them myself, and I can’t reach anyone at PayBright. It’s beyond ridiculous. 😡 #iPhone13Pro

  • itslanco itsLanco (@itslanco) reported

    @ChampaignPapi9 @CourtneyDeion Interesting right? I was using the Apple store app and the Apple Card info read the same error so i just used my Amex instead.

  • dEnny_UK dEnny_UK (@dEnny_UK) reported

    @carolcollector I made the mistake of going to the Apple store on a release day, had a technical issue, and the line I saw indicates LOTS of people preorder.

  • umairsd Umair Saeed (@umairsd) reported

    @StanTwinB Ordered through the iPhone Apple Store app. Apple Pay (with Apple Card) was rejected (error message), but order still went through. I could see it immediately in order history. Card was eventually charged a few hours later.

  • GoDuke72 Chris Gay (@GoDuke72) reported

    @every_daydad Yep. Used the Apple Store app on my phone ZERO issues, even with Apple Card

  • kylegiglio Kyle Giglio (@kylegiglio) reported

    @mattbirchler Same, but something must have broken within the first 5-7 minutes after 7. My Apple Store app didn’t ‘open’ until then and required a manual entry of the Apple Card information even with the prep-work completed.

  • faith0m Fai @ Etsy update soon (@faith0m) reported

    @TheDustyLeaves Ahhh D: is there an apple store close by that seems like an incredibly annoying issue...

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