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Apple Store Outage Map

The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Apple Store users affected:

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guayaquil, Guayas 1
Aubenas, Auvergne-Rhône-Alpes 1
Billy-Montigny, Hauts-de-France 1
Nantes, Pays de la Loire 1
Capitólio, MG 1
Adelaide, SA 1
Ahmedabad, GJ 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • zhamanahakimii
    Zhmana hakimi. (ژمنه حکیمی) (@zhamanahakimii) reported

    Today wasn’t a good day. I was already dealing with a lot and on top of everything, it was August 15th a date that carries so much pain for so many of us. Later there was an issue with my phone and I had to leave it at the Apple Store for about four hours .So I found a quiet corner and started reading with no phone I ended up reading for hours, until I fell asleep. When I woke up, I genuinely felt like a completely different person. And that’s when it hit me. Something as simple as reading, learning, escaping into a book, and understanding the words in front of you is a privilege that millions of Afghan girls have been denied for five years. Now imagine being told you cannot learn. That you don’t have the right to read or write. You might think, who would be crazy enough to say that? But yes this is the reality for girls and women in Afghanistan in 2026. Five years later, they are still being denied one of the most basic human rights: the right to learn.

  • adibhanna
    Adib Hanna (@adibhanna) reported

    [Please share this for visibility] So Apple locked me out of my Apple Store account (for Lumary) because they need even more documentation! I already gave them my Green Card, my TN ID, and everything they asked for. Terrible user experience, Apple.

  • wiliam23820a
    William AI (@wiliam23820a) reported

    If this changes how you use the Apple Store or saves you $229 with an education discount you didn't know existed one ask: Repost the first post so the next person buying a MacBook at full price sees the price match, the trade-in, the free workshops, and the discount they qualify for. Follow [ @jackcoder0 ] I break down the hidden services, retail secrets, and money-saving strategies that companies bank on you not asking about. Next thread: the AppleCare+ honest math when it saves you $300 and when it wastes $269. The decision framework every Apple buyer needs before checkout.

  • mr_random14
    Mr_Random (@mr_random14) reported

    Temporary issues Telegram are back now Apple store

  • GazaEnterprise
    GazaEnterprise (@GazaEnterprise) reported

    Apple Is Testing AI Powered 'Live Notes' to Streamline Genius Bar Appointments. Apple is testing a new artificial intelligence feature called Live Notes, designed to make Genius Bar appointments more efficient for both customers and Apple Store employees. Instead of a Genius Bar employee manually writing down everything discussed during a repair appointment, Live Notes uses AI to listen to the conversation and generate a transcript in real time. The feature only works if both the customer and the employee give their consent, making it an opt-in system rather than something that's enabled automatically. Once the conversation is finished, the AI generated transcript is saved directly to the employee's iPad and becomes part of the repair record. This creates a detailed log of what was discussed, including the customer's description of the issue, troubleshooting steps, recommendations, and any repair decisions made during the appointment. The biggest advantage is that employees can spend more time interacting with customers instead of constantly typing or taking handwritten notes. Rather than dividing their attention between the customer and their iPad, they can focus on diagnosing the problem, answering questions, and explaining repair options while the AI handles the documentation in the background. For customers, this could also lead to more accurate repair records. Important details are less likely to be forgotten or recorded incorrectly, which can help if a customer returns for a follow-up visit or if another Apple technician needs to continue the repair later. Having a complete transcript ensures everyone has access to the same information. The feature also has the potential to improve efficiency across Apple's retail stores. By automating notetaking, Genius Bar appointments may move faster, employees could handle more customers throughout the day, and the quality of documentation could become more consistent across different locations. Although Apple is currently testing Live Notes in only some stores, it reflects the company's broader strategy of integrating AI into everyday services. Rather than using AI only for consumer-facing features, Apple is also exploring ways it can streamline internal workflows and improve the overall customer experience. If the trial proves successful, Live Notes could eventually become a standard feature at Genius Bars worldwide.

  • hitesh1307
    hitesh chaudhary (@hitesh1307) reported

    @tim_cook, I never expected this from Apple. After an Apple Store visit and multiple support calls over months, I’m still being told my iPhone 17 Pro has “no issues” because they’re intermittent. This is unacceptable. Case #102876848444 @AppleSupport

  • giosaia
    giosaia (@giosaia) reported

    Still struggling. I need to create releases for 3 apps on the Apple Store, fix releases on Google Play, fix the web hook for RankGoat to create posts for my business, integrate the eBay API for inventory management in CAUN, test CoinTrade, finish the TubeBinder MVP, and make 1.5B. When will I get it done if I do nothing?

  • VadimStrizheus
    Vadim (@VadimStrizheus) reported

    @foundparzival web app links work rn Maybe Apple Store issue

  • FanofyoutubersY
    FanofyoutubersYT (@FanofyoutubersY) reported

    @jigglemaster420 the problem is less with the game itself moreso google play and apple store is full of shovelware games with the same stick figure model, a half-assed gimmick and a bajillion ads, which only got worse after ai hit mainstream

  • ibrahimkwajaf
    Ibrahim Kwajaffa (@ibrahimkwajaf) reported

    @Hassaan_Shehu @DStvNg @InterswitchGRP Download mydstvapp on play store or apple store. Use it to clear E16 error.

  • Kevincreates77
    Kevin (@Kevincreates77) reported

    Setup 9: She replaced the battery instead of buying a new AirTag. After 11 months, his keys AirTag stopped chirping as loudly. The Precision Finding response was slower. The battery was dying. He assumed the AirTag was disposable. Most people do. He was about to buy a replacement for $29. She took the AirTag, pressed down on the stainless steel back, twisted counterclockwise, and popped it open. Inside was a standard CR2032 battery the same coin battery that powers watches, calculators, and car key fobs. Available at every pharmacy, grocery store, and gas station in America. $3 for a single battery. $6 for a 4-pack on Amazon. She popped out the old battery, dropped in a new one, twisted the back clockwise, and the AirTag chirped to life. Full power. Ready for another year. The entire replacement took 15 seconds. No tools. No appointment. No Apple Store visit. No subscription. She told him this was the part most people don't understand about AirTags. There's no monthly fee. No annual subscription. No service plan. The AirTag costs $29 once, the battery costs $3 per year, and the Find My network the billion-device global tracking infrastructure is free forever. The total cost of ownership for a single AirTag over 5 years is roughly $44. Compare that to Tile, which charges $2.99/month for premium tracking features $36/year, $180 over 5 years. Or Samsung SmartTag, which works only within Samsung's smaller device network. The AirTag costs less per year, uses the largest tracking network on earth, and runs on a battery you can buy at a gas station. She'd been replacing the batteries on all 7 of their AirTags once a year for $21 total. The entire family's tracking system wallet, keys, car, dog, backpack, 2 suitcases costs $21/year to maintain.

  • rgrfoss
    Roger (@rgrfoss) reported

    Apple store connect review process is broken. Takes over a week to review an app.

  • AmyDammit
    Amy Dammit (@AmyDammit) reported

    @ssgtwrightusmc @Verizon We have had AT&T for over 20 years. I used to visit stores when I needed help, now I use the chat feature on their website. Have never had an issue, good results and I print off a transcript of the conversation. We have all Apple products and upgrade through the Apple Store.

  • WDRutherfordII
    William Rutherford (@WDRutherfordII) reported

    @AppleSupport need massive help fixing an error from Apple Store…your people simply told me to contact legal? They were rude, and I will if this is the only way…but this just seems like bad business…

  • realsast
    Simon (@realsast) reported

    my macbook has started to die at 99% and i cant do anything about it cause even if i get a new one (i still got warranty) the thing that recovers from a backup straight up doesnt work and not even apple store can help you (ik this cus when i switched to this i had that problem)

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