Apple Store

Apple Store Outage Map

The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Apple Store users affected:

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Delhi, NCT 2
North Vancouver, BC 1
Boston, MA 1
Fort Collins, CO 1
Machala, Provincia de El Oro 1
Hyattsville, MD 1
João Pessoa, PB 1
The Bronx, NY 1
Pune, MH 1
Soisy-sous-Montmorency, Île-de-France 1
Essen, NRW 1
Atlanta, GA 1
Bluffton, SC 1
Standish, ME 1
Los Angeles, CA 1
Blackburn, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • Moeez_Moppy Moͥعeͣzͫ 🇵🇸 (@Moeez_Moppy) reported

    When the rating goes down to 1 out of 5 Google store / Apple store will remove it from the store, which means Mark will lose millions of dollars. So keep drop's rating...

  • sturoyle stu.r 0064 (@sturoyle) reported

    @sneakersnstuff Can you update the app on Apple store please as the version I’ve got just keeps shutting down @sneakersnstuff

  • kayy_ash MA ***** YOU DRUNK? (@kayy_ash) reported

    @Inglewood4Real First gen. And yeah you’re right last time I had that problem I went to the Apple store to get it professionally cleaned. But they are a couple years old so idk how long they’re supposed to last

  • ARMYNomad ⟭⟬ ARMYNomad⁷🧈 (@ARMYNomad) reported

    I bought an @apple iPhone 12 Max Pro with AppleCare. I’ve had my phone for exactly *24 hours* and the camera function is broken. I shouldn’t have to go to the Apple store to get it repaired already. This is so frustrating bc they won’t just replace it after having it 24 hrs 🤬

  • Kmaxwell1966 Kevin (@Kmaxwell1966) reported

    @Apple my iPhone 7 just got the no service error. Went to the Apple store and found out I’m a year too late to fix a problem I’ve never heard of. And your solution is to charge me $319 to swap for another iPhone 7? Disappointing to say the least

  • Goyalnco1971 Goyal & Co. (@Goyalnco1971) reported

    Steps to follow: 1. Download the Goyal & Company App from your Play Store or Apple Store 2. Contact your Sales Coordinator and get your login credentials 3. Log in and get all the information you need at your fingertips

  • nayutasuhjohnny 💉🙏🏻 (@nayutasuhjohnny) reported

    So I took my AirPod pros into the Apple Store to get checked out because of crackling and syncing issues and they replaced both airpods. Bless apple care +!

  • Liisabelle Liisa Lee 🍪 Vaxxed (@Liisabelle) reported

    I’m back at the Apple Store. Full of anxiety as they call the online sales dept, and this lemon of an M1 gives me more errors. Trying to think there must be some good that comes out of this but….. feksake… @Apple

  • UrbanAngelius Urban (@UrbanAngelius) reported

    @KevinCh84373579 @zollotech I had the same problem. I connected with Apple support. They said I need to upgrade all the apps, but it failed. Then they told me to go to the Apple store. However, since there are no stores in my country, they are just a licensed store where they didn’t know how to advise me.

  • iaxamani Nini Amin (@iaxamani) reported

    iPhone is down. Bringing it for servicing tomorrow at Apple Store in Orchard Road. Now i'm using my laggy Samsung phone.

  • TomGuy93 Tom Guy (@TomGuy93) reported

    @AppleSupport what do you recommend doing if ‘Move to iOS’ isn’t working? Been on live chat, had a telephone call and been to the Apple store to try and transfer data from an android to new iPhone but not working, now looking like I’m gonna have to use a 3rd party app for $30!!

  • aritanculture Reb⁷: BUTTER LOCKDOWN🧈🥞 (@aritanculture) reported

    Reminder! U CAN get an Apple Music trial without using credit/debit cards How? If ur country has them, u can buy APPLE STORE gift cards, u redeem it & then can get the trial without issue. This can be use not only on MacBooks, iPads or iPhones but also androids & PCs #ButterToday

  • remiel20 remiel20 (@remiel20) reported

    @FrostyyN3 @MaxWinebach It’s a manufacturing error for AirPods made before October 2020. Take it to an Apple Store they will replace both stems for free. I did so in late February 2021.

  • lemosphd Bruno Lemos, PhD (@lemosphd) reported

    @hitlist_app hi, is there a bug with the Apple Store app? Mine is not working all day today. Thank you

  • kehlarn wasting time learning violin instead of this (@kehlarn) reported

    apple store feels like root vs gtld server netsol divestiture model is coming. probably more like rbocs w inverse att settlements going to apple fine set up alternative stores. still 30% going back to apple in the end

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