Apple Store Outage Map
The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Apple Store users affected:
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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 2 |
| St. Louis, MO | 1 |
| Ghāziābād, UP | 1 |
| London, England | 1 |
| Santa Cruz de la Sierra, Departamento de Santa Cruz | 1 |
| Ashburn, VA | 1 |
| Kansas City, MO | 1 |
| Hamburg, HH | 1 |
| Dallas, TX | 1 |
| Sofia, Sofia-Grad | 1 |
| Wetumpka, AL | 1 |
| Mont-Royal, QC | 1 |
| Pittston, PA | 1 |
| Bishops Stortford, England | 1 |
| Miami, FL | 1 |
| North Vancouver, BC | 1 |
| Boston, MA | 1 |
| Fort Collins, CO | 1 |
| Machala, Provincia de El Oro | 1 |
| Hyattsville, MD | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Apple Store Issues Reports
Latest outage, problems and issue reports in social media:
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Sakina Fatehi
(@SakinaFatehi) reported
@OtterBox When I bought the iPhone just after its release, I bought the #otterbox covers sold by the apple store. It’s annoying that it’s too expensive to order from you in Canada. I’m not wasting anymore money on your terrible covers.
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NORMAL GUY
(@mrdtmaurice) reported
@sentientsixp There is no apple store near me😓 would get down on a 4k copy of lotr, still haven't even set up my 4k tv I got 2 years ago.
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brian sterba
(@SterbaBrian) reported
@ShyCutieMFC I have the 12pro max and nothing but problems. Wish I didn’t upgrade at this point. And of course it’s like a month wait to get into the Apple store to replace it.
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⧉ 𝔤𝔲𝔰𝔰𝔶
(@gusfenty) reported
i think my left airpod is broken but the apple store is closed bc of the lockdown and idk how to get it replaced :( my guarantee lasts for one more month
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Ryan Anderson
(@RyanAspire) reported
@DanPierson @nocodelife Even though it’s out of warranty, I would still take it to an Apple store if you can - I’ve had similar issues in the past and been surprised about what they were able to do
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Sabrina Hasan
(@sabshasan) reported
@ryanbeckwith Are your stores actually closed? My laptop gave up over the summer, and when I ran into the store to see if they could fix it, I found that the Apple store here in NYC was great about safety precautions. If they have it in stock, I imagine it would be quick.
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imajez
(@imajez1) reported
@bryan_w_t @mrthangvu @verge I like to avoid upgrading OSX unless I have and always wait until bug fix 3-4 even then. I was advised by an Apple Store Genius to wait til bug fix 5. I also skip many alternate versions, Snow Leopard, Mountain Lion High Sierra were better than Leopard, Lion, Sierra for example.
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Jeanette.G
(@musicislove127) reported
@booshmeister Makes sense , I've had bad customer service from Apple store in Burlington when they caused issues with my laptop by not installing a cable properly so was glad when limerage got a apple authorized seller / repairer for Mac computers
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adriana ◟̽◞̽
(@ANGELOFWALLS) reported
@IMPRINTXANNY if you go to the apple store i think i’ve seen people get one single airpod because the other one is broken hold on
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𝕮𝖆𝖘𝖕𝖊𝖗 𝕽𝖊𝖊𝖉𝖘
(@CasperReeds) reported
@H3CZ This happened to me, took it to the apple store, got it back next day. Mine was an update issue.
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jocelyn
(@jocecuervo) reported
came to the realization that i treat therapy like an apple store appointment— trying to diagnose all my bugs so i can fix them and finally achieve perfection rather than just learning to accept that i am an imperfect human being 🙃
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m. smith
(@KEDAsaid_it) reported
@Apple I’m really sad. The WiFi on this iMac is literally turning itself on AND off... and troubleshooting has been exhausted so I HAVE to go down to an Apple store to get it checked out.
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Samantha ❥
(@89ishandwritten) reported
no because if i can't fix my phone myself i can't get it fixed at the apple store till thursday
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A.W. Peet
(@kiwinerd) reported
4.25yo iPhone 7 battery began having trouble holding enough of a charge. amazingly, the Apple store at the Eaton Centre is open for repairs, and installed a new battery. big relief -- this puppy is my only phone.
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West Midlands Network - stay safe, stay apart
(@WMNetwork) reported
@cenninbach However, the App is definitely operational and there are no issues with the Apple store, as the App is still available to download from there.
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