Apple Store

Apple Store Outage Map

The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Apple Store users affected:

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 2
New Delhi, NCT 2
Ashburn, VA 2
The Bronx, NY 1
Pune, MH 1
Soisy-sous-Montmorency, Île-de-France 1
Essen, NRW 1
Bluffton, SC 1
Standish, ME 1
Los Angeles, CA 1
Blackburn, England 1
South Park Township, PA 1
Illescas, Castilla-La Mancha 1
Monroeville, PA 1
Boca Raton, FL 1
Jewar, UP 1
Cardiff, Wales 1
Monterrey, NLE 1
Gainesville, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • highfields2020 Stephen O’Reilly 🏋️‍♂️📈🎶💃🕺🍻🛌 (@highfields2020) reported

    Serious issues with the Apple Store right now. Getting half way through placing my (saved) preorder. Error error error. Keeps asking me to edit my shipping address then errors out. #frustrating watching the delivery slots go further and further into the future!!!

  • Rain3y_Days Djrainey.eth (@Rain3y_Days) reported

    Apple Store isn’t working. Best Buy site is down. Amazon site is down. This is crazy. Apple been doing this for how many years now and still having these issues? Lol

  • dcab3rnet D. Maximoff (@dcab3rnet) reported from Chicago, Illinois

    Damn the Apple Store went down faster than I do at an ****

  • azndumplngmafia j o s h u a (@azndumplngmafia) reported

    @briantong I never have luck getting into the Apple store on time. Opening the app earlier and waiting always seems like it gets stuck and rebooting the app gains you entry. Nowadays I just go straight through Verizon with zero lag, no problems, and with efficiency.

  • xoxxome ang | in my feels a lot 🌚✨ (@xoxxome) reported

    apple store kept switching me to a different country 30x, had problems loading interface and was glitching hard and I lost the option of the pick up on Sept 16

  • VineyT George Dane (@VineyT) reported

    @lgreenberg And now the Apple Store is saying there's no pickup time slots for the phone at my preferred store. Hopefully they can fix it since I did select pickup.

  • bookerc19 Chad Booker (@bookerc19) reported

    @brandonee916 I’ve bought through apple the past few years because of issues I’d had issues ordering through the carriers. Did the pre-save thing this year and ordered within 5 seconds of the Apple Store being available.

  • the_muh_lee Themeli (@the_muh_lee) reported

    @zollotech Had the Apple Card issue last year. This year it was a total of 3 taps after I opened the Apple Store app.

  • HeyItsAsmus Me (@HeyItsAsmus) reported

    Apple Store Website was down for about 8-11 minutes. The app worked right away! So glad I saved the pre-order in my cart the other day. All I had to do was tell Siri to order my phone and boom done.

  • mountsluke07 Luke Mounts (@mountsluke07) reported

    @AppleSupport Hey is your apple store not working? Been trying to get in to pre order the 14 and it’s not working keeps saying an error as occurred?

  • GarrulousGambit John O (@GarrulousGambit) reported

    @willsmith weird i used the apple store app and got the order complete right away. no issues or having to retry. this to me was rhe smoothest it has been.

  • ZavitzLee Lee Zavitz (@ZavitzLee) reported

    Apple store check out was seamless and quick this year, but then I see people struggling out there. I wonder why it’s different for other people. We are accessing the same server no?

  • talkFT A.L. (@talkFT) reported

    @Apple your ecommerce experience using your Apple Store app is a sheer atrocity. Steve Jobs would turning in his morgue. @tim_cook you'd think the outdated and glitch-filled experience on the app and browser as a whole need some level of accountability.

  • Austimo78 Austimo (@Austimo78) reported

    Hey Apple Store, what's the point of setting up a pre-pre-order only to have the system keep giving me errors upon checkout? #applefail I guess I won't be upgrading this year, what a terrible pre-order experience...

  • MenmaLives Joel Ramirez (@MenmaLives) reported

    I swear if I get charged for the iphone 14 pro 3-4 times cause of errors I'll be very upset. They all said errors when placing but I recieved one email confirmation and my apple store says it was placed. I tried placing it for pickup but the store was bugging

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