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Apple Store Outage Map

The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Apple Store users affected:

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Billy-Montigny, Hauts-de-France 1
Nantes, Pays de la Loire 1
Capitólio, MG 1
Adelaide, SA 1
Ahmedabad, GJ 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • ArtByAlida
    Alida Antonia (@ArtByAlida) reported

    @ATT Your tech support told me that I should go to the Apple Store because he could not fix my issue. Apple had full access to see my settings. It’s an @ATT problem. It’s not an Apple issue.

  • DrAnandBherwani
    Dr. Anand (@DrAnandBherwani) reported

    24+ hours later my @TMobile eSIM still won’t activate on my brand new iPhone. I’ve spent hours with @TMobileHelp, visited a T-Mobile store for over an hour, and even went to the Apple Store. Apple believes the issue is on T-Mobile’s provisioning side.

  • TechnovityTech
    Savvy (@TechnovityTech) reported

    @techactually I can return it back to Amazon tho. But I remember it was locked down in Apple Store so I don't get to experience 🫠

  • Oliviacoder1
    Olivia Chowdhury (@Oliviacoder1) reported

    A guy walked into an Apple Store to buy a MacBook Air. He walked out having spent $2,100 on a $999 laptop. He thought he made smart choices the whole time. His brother in law, who worked Apple retail for 9 years, watched the receipt and just shook his head. In the parking lot he said: "You didn't buy a laptop today. You bought seven upsells wrapped around a laptop. The storage tier. The AppleCare pitch. The trade in number. The 'while you're here' accessories. None of it is random. Every rep is trained to hit those seven moments in that order." He broke down 9 tricks Apple retail uses and the counter move for each one. Two months later the brother bought his own MacBook using the playbook. Same store. Same model. $760 less. Here's everything he said.

  • gunpeiyokoifan
    Memories collection (@gunpeiyokoifan) reported

    Also "having to forcefully stop yourself from (over)sharing on a special interest" I'm so screwed, I once seen a coworker ask why his iPhone wasn't working and I really wanted to fix it, but that would seem creepy because I'm NOT at an Apple Store yet

  • pastordotflacc
    pastor.flacc (@pastordotflacc) reported

    @retrohoopers Bro posting like he fell down a flight of stairs at the apple store

  • poshpwesh
    iamprecious (@poshpwesh) reported

    @kenkenlewu Using the m5 till date, no issues Swore never to buy gadgets from Asaba again, I’d always get from Apple Store abroad I was so traumatized all through that period

  • Knicoleleo
    🫧Knicole (@Knicoleleo) reported

    My battery is dying quick, camera issues & now starting to overheat. I despise having to go into the Apple Store 😒

  • IncStephan
    StephanInc (@IncStephan) reported

    @durreadan01 I have a broken Air right now , after 4 trips to the Apple Store, it’s still not fixed correctly!

  • JillCollier16
    Jill Collier 🟥 (@JillCollier16) reported

    @boygeorgeclub01 Thanks. The Apple Store was genius at recovering my iPad. Was just having trouble signing in here, but all fixed now.

  • Unusual_Dami
    alh.DamiSZN💸🧸 (@Unusual_Dami) reported

    @OpeyemiDrift @Apple for now we’d be okay with an authorized Apple Store and service centre. the discrimination and backyard servicing is terrible out here

  • shotaroto
    trader jobi (@shotaroto) reported

    spent my last dime on this PLUS got a crush on the apple store guy like what’s the use in all of this for it to glitch

  • robyn90695219
    robyn (@robyn90695219) reported

    @Escargot4U @0x_Mattt The GME e-commerce issue was with regulation. Remember Gary Gendler was in charge at the time and heavy issues with the Apple Store. He was smart to scrub it back then. I think you’ll like Ryan. This guy picks up the phone and calls customers personally all the time.

  • tbeenbrazyyy
    T ✿ (@tbeenbrazyyy) reported

    locked myself out my phone and have to go to Apple Store tomorrow 2 fix it. so i can't see any of my tele messages :( ill get back to everyone tomorrow

  • RyderShoots
    Ryder (@RyderShoots) reported

    I’m in a random city at an Apple Store to fix my laptop and they’re hosting a class for elders on how to take photos on their iPhone 🥲

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