Apple Store Outage Map

Community Discussion

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Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simon (@realsast) reported 32 seconds ago

  my macbook has started to die at 99% and i cant do anything about it cause even if i get a new one (i still got warranty) the thing that recovers from a backup straight up doesnt work and not even apple store can help you (ik this cus when i switched to this i had that problem)

• 
  Lev Smagin (@lsmagin) reported 1 minute ago

  @chromatique Too early to tell, they have the new update approved by Apple Store days ago. Must be some sort of error

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  Kings Of The South (@kots_ads1940) reported 9 minutes ago

  Dear @AppleSupport , I am writing to formally document my dissatisfaction with the handling of Apple Case 20000132934691 and to request that this feedback be escalated, particularly to the Project Manager and engineering team responsible for the Apple Watch software and backend systems involved in device status and pairing. My Apple Watch was previously lost, and I filed a lost-device claim through Apple’s third-party insurance provider, AIG. Approximately one or two months later, I recovered the watch. I immediately contacted AIG and had the lost claim canceled. Despite the claim being canceled, my Apple Watch still appears as lost within Apple’s backend/endpoints, and as a result, I am unable to pair the watch with my iPhone. I have done everything that could reasonably be expected of me as a customer. I contacted AIG, visited an Apple Store, and ultimately contacted Apple Support. I was then escalated to Senior Advisor Pablo, who informed me that this appears to be a bug on Apple’s side and that a bug ticket would be submitted to the appropriate engineering team. I was told I could potentially receive an update on 08-10, but I have not received one. What disappoints me most is not simply that a software bug exists. Bugs happen in software. What is unacceptable is how the consequences of this bug are being placed entirely on the customer. I have been told that I must wait for Apple’s engineering team to investigate and resolve the issue and that Apple cannot provide a refund or replacement in the meantime. In other words, an Apple software/backend defect has made my legitimately owned Apple Watch unusable, yet I am expected to simply wait indefinitely while Apple investigates its own system. That is extremely disappointing for a company that places such a strong emphasis on customer experience. From a software and quality-assurance perspective, this situation also raises serious concerns. The scenario in which a lost-device insurance claim is filed, the device is later recovered, and the claim is canceled is a completely legitimate lifecycle scenario. If canceling that claim does not correctly propagate through Apple’s systems and remove the lost status so that the device can be paired again, then an important edge/corner case was either not adequately covered during development and testing or is not being handled correctly in production. The customer should not become the final test case for a production system. Please specifically communicate this feedback to the Project Manager responsible for this area, as well as the software engineering and QA/testing teams. Because of this bug, I have been left with an Apple Watch that I own but cannot use, and instead of Apple immediately making the customer whole, I have been asked to wait for an engineering solution. At this point, even if Apple finds a technical solution, it will not change my experience or restore my confidence in the way this case has been handled. Whether this issue is resolved in three days or a thousand days is no longer the point. The damage to my trust has already been done. I expected Apple to stand behind its products when its own systems fail. Instead, I feel that I have been made to bear the consequences of a defect that I did not create and have no ability to fix. Please attach this message in full to Case 20000132934691 and ensure that my feedback is escalated to the appropriate management, engineering, and QA teams. Thank you to everyone involved in the software and testing process for providing me with an experience I genuinely never expected to have with Apple. Sincerely

• 
  Andy Tran (@andyhtran_) reported 9 minutes ago

  Apple support has gone down the gutter. AppleCare+ doesn't help either. Waste of money My airpod pro 3 has a hardware defect where the right pod inner hardware starts to shuffle on long runs They denied my warranty claim because their 'test' didn't detect anything in a stationary environment I had an appt at the Apple Store scheduled but it took 30 mins to chat with someone. Another 30 minutes to chat with a manager All for them to say they can't help and that their test was rigorous enough to simulate my 'long run' use case. Sure I could've sworn that their Support used to be much better! Maybe it's location dependent

• 
  stevie (@stevie_builds) reported 11 minutes ago

  @woocassh Man Claude’s security is a pain. Security always comes at the cost of UX, but I think they pushed that one a bit too far. Codex seems to just ask less questions and get it done. I’m literally just about to go out to the Apple Store to buy a big fat juicy MacBook. But maybe I should just rent a server instead 😵‍💫

• 
  Xyntesiz (@vielie9696) reported 12 minutes ago

  @Action_Taimanin Remove your game from Apple Store, that will make you trouble lot any future!!

• 
  Bonafide Brand (@everythingfxx) reported 20 minutes ago

  @theglobalZinny That #7,600 every 2 weeks no make sense at all — you're right to be confused. If it's meant to be 1 month, you shouldn't be paying twice. Let's sort it out quick: 1. Which premium is this? Is it Meta Verified, X Premium, TradingView, or Meta AI Premium? The #7,600 price sounds exactly like Meta Verified in Nigeria, and that one is supposed to last 30 days, not 14 days. 2. Why it might be disappearing after 2 weeks: • You might be on a 2-week trial that auto-converts • Your payment didn't fully renew, so it drops off and asks you to pay again • You have 2 active subscriptions running (one on Facebook, one on Instagram) — so it looks like you pay every 2 weeks • Network/bank declined the renewal, so it cancels early Can you check this for me so I can guide you properly: • Where do you see the expiry date? Is it in Settings > Meta Verified / Subscription? • Are you paying via Play Store, Apple Store, or directly with card? • Do you get a receipt email after each payment? What to do for now — don't pay again yet: 1. Go to your phone's subscriptions: • iPhone: Settings > Apple ID > Subscriptions • Android: Play Store > Payments & subscriptions > Subscriptions See if it says 2 weeks or 1 month, and if you have duplicate subs. 2. If it's Meta Verified, go to Accounts Center > Meta Verified > Manage — it will show the real expiry. 3. If it truly expires after 14 days but charges for 30 days, that's a billing error. Don't keep paying. Cancel it and I can help you raise a support ticket to get the refund for the extra charge. Tell me which app it's for and where you subscribed from, I will walk you through fixing it so you only pay once a month.

• 
  Onyx_Digital (@OnyxAudit) reported 21 minutes ago

  🚨 #BREAKING : The @telegram app has just been removed from the @Apple store. It had been removed because it had made "inappropriate content" available to users, founder Pavel Durov said. The removal came soon after Telegram launched an unfinished version of its "experimental" Telegram X app. Apple took down both the official messaging app and the one still being worked on.

• 
  Pablo (@pfernan95dev) reported 22 minutes ago

  @vedanthk_ @BratDotAI Well actually not that bad! The real problem is when you are a noob and need to resubmit 3 version before the first approval.. Got me like 1 month to get the first release on apple store🥲

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  Deff Jeezy (@DeffJeezus) reported 27 minutes ago

  @_GTAVI_ I don't. They had the opportunity of a lifetime to generate early 00's Apple Store hype for a midnight release of this game. Naa Code in a box and maybe a physical release down the road. I hope the story gets leaked TLOU2 style.

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  SummonStars #BRINGBACKVALKO💕 (@PisceanBaker) reported 29 minutes ago

  @dimplelicker @yizhouyins Especially because it's the Google Play store, not the Apple Store and China has issues with Google

• 
  Majd Taby (@jtaby) reported 29 minutes ago

  @leonsasson like 6 inches. I didn't even think twice about it, but my screen had cracked and was replaced at the Apple Store so maybe if your screen is replaced then you have an issue?

• 
  LibbyAnn C (@MarineLibby) reported 29 minutes ago

  Because Phone Broke and I couldn't AUTHENTICATE Myself on Google Laptop without @Apple @Walmart phone working, I was in N. Carolina driving north on i-95 alone, figuring out troubleshooting THAT my phone was broken and HOW it was BROKEN, but not BEFORE @Apple locked me out for perpetuity to not ever prove I was human until I entered an APPLE STORE for 3 hours of GREAT customer service in Bridgewater, New Jersey I could NOT call DOCTORS (chronic pain patient, stage 2b breast cancer survivor living with peripheral neuropathy, post-mastectomy pain syndrome, osteopenia, arthritic pain, IBS, to name a few...), I could NO ACCESS access PHARMACY (during mudbutt, as cancer survivor, finding Tick after walk w dogs next to Motel6 gross!), I could NO make a RESERVATION for a hotel down the road, I couldn't contact FAMILY for 48+ hours (until I literally drove up to their house troubleshooting New Jersey JUGHANDLES from suppressed memories?!?) I couldn't AUTHENTICATE Myself for small biz account for while I don't have a backup manager... I had no GPS, but I happen to be smart enough to travel half way across the country without picking up a map or a phone. ONE Lucky strike.

• 
  TIMES NOW (@TimesNow) reported 32 minutes ago

  After Apple Removes Telegram from Apple store worldwide - Now: Telegram returns to Apple app store - Telegram available again for IOS users - Apple, Telegram yet to comment on move - Sources: 'Inappropriate content issue flagged' ＠Sabyasachi_13 shares more details with @akankshaswarups

• 
  Flecktarn Fella (@FlecktarnFella) reported 32 minutes ago

  @nafoviking Glad you like it, I worked in an apple store until earlier this year and those things were SUCH SLOW SELLERS. Absolutely nothing wrong with them, except the charging port sensor was to sensitive to humidity. Just a perfectly OK iPhone.