Apple Store

Apple Store Outage Map

The map below depicts the most recent cities worldwide where Apple Store users have reported problems and outages. If you are having an issue with Apple Store, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Apple Store users affected:

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The Apple Store is an e-commerce website operated by Apple Inc. The Apple Store sells devices such as iPhones, iPads, iMacs, Macbooks and official accessories.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Delhi, NCT 2
Ashburn, VA 2
Hyattsville, MD 1
João Pessoa, PB 1
The Bronx, NY 1
Pune, MH 1
Soisy-sous-Montmorency, Île-de-France 1
Essen, NRW 1
Atlanta, GA 1
Bluffton, SC 1
Standish, ME 1
Los Angeles, CA 1
Blackburn, England 1
South Park Township, PA 1
Illescas, Castilla-La Mancha 1
Monroeville, PA 1
Boca Raton, FL 1
Jewar, UP 1
Cardiff, Wales 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Apple Store Issues Reports

Latest outage, problems and issue reports in social media:

  • choptopmoseley Bill Moseley (@choptopmoseley) reported

    At the Apple Store, and I can’t put down my iPhone

  • TeenSurfVillian Carys van den Berg (@TeenSurfVillian) reported

    @AppleSupport im stuck and cannot submit a refund request for a canceled subscription. The option isn’t listed in the drop down menu. The provider is unable to refund bc i purchased through Apple store.

  • 1of4E Switchy (@1of4E) reported

    @ChrisEvans I think you’re the only public figure who’s EVER acknowledged the charging problem. Apple store workers look at you crazy when you tell them this is happening. So frustrating.

  • 1800idkyet tōru oikawa (@1800idkyet) reported

    went to the apple store to fix the back of my phone they ended up giving me a new phone and i paid $31 lmao s/o apple care

  • Cam3ronCrump cameron crump (@Cam3ronCrump) reported

    @MaxWinebach The Apple Store can attempt to fix it , if cleaning with an alcohol wipe or air doesn’t resolve it

  • Donato08441010 Donato (@Donato08441010) reported

    @gmail if I uninstall and reinstall it works with the first mail then enough I have read widespread problem on the net also feedback on Apple Store

  • joshmobleymusic Josh Mobley Music ⚡️ (@joshmobleymusic) reported

    No drilling down through menus. No calls, no apple store app. I use it all of the time when I have a problem and it gets solved. No need to call for most things now. Once you set it up, it’s in messages forever. You just text if you have a problem.

  • donedispatcher Agent Chaotic Phlebotomist 💉 🩹 (@donedispatcher) reported

    I had to drive 2 1/2 hours to the closest Apple store to get them to fix my laptop. WELL you would think my fiancé didn’t trust me to be careful. He’s called me so many times to check on me. I’m fineeee. He sent me his gun and a taser 😵‍💫

  • GeltonZ The GEL (@GeltonZ) reported

    I FINALLY got Air Twister to save! Turns out I not only had to be signed up for Apple Store, Apple Arcade, Apple Gaming, and iCloud, but I needed to update my system so I COULD sign in to iCloud. Keep in mind there were NO error messages. Ever. At all.

  • Nutritionist_LE Lilian Ebubeogu (@Nutritionist_LE) reported

    If your twitter keeps logging you out or having issues, it is because you have not updated it. Go to Google playstore/Apple store to update.

  • GOtvNg GOtv Nigeria (@GOtvNg) reported

    @AyoyemiFarms Kindly confirm viewing status. With MyGOtv App, you can manage your account; check your due date, clear error messages easily, at your convenience. Download from Google or Apple Store. Thank you for continued patronage. Kiki043. ~2/2

  • BlindWanda XRBishop ᱬ (@BlindWanda) reported

    @guysitsray Yikes, if that's the case then I would say take it down to the apple store or a phone shop tomorrow or when you have time and see if it's the charging port or the cable and get it replaced/fixed.

  • Ecthomas99 Elizabeth Thomas (@Ecthomas99) reported

    @AppleSupport Truly terrible customer service today. Spent 7 solid hours on phone/chat and in the apple store-still could not activate iMessage on two new iPhones. Finally told that maybe it will start working or maybe Engineering will get to it in 5 days. Totally Unacceptable

  • hokukiss starrlynn kissinger (@hokukiss) reported

    @wendywongxdxys Sorry but I am having problem with sharing link… trying… Can you try. Little Red Book….in Apple store

  • BigDill_andU Dilly (@BigDill_andU) reported

    @Apple so I make an appt to fix my screen at and apple store arrive early, stood in line to be told they don’t have screens. Y’all are so smart but so stupid

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