Arlo

Arlo Outage Map

The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Arlo users affected:

Less
More

arlo Hero Image

Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Longmont, CO 11
Sanford, NC 3
Paris, Île-de-France 3
Salinas, CA 1
Smyrna, TN 1
Denver, CO 1
Schnecksville, PA 1
Phoenix, AZ 1
Franklin, TN 1
Lannion, Bretagne 1
Lowell, MA 1
Wuppertal, NRW 1
Charlotte, NC 1
Louth, England 1
Honolulu, HI 1
Seattle, WA 1
Meldorf, Schleswig-Holstein 1
Chicago, IL 1
Poole, England 1
Chesapeake, VA 1
Houston, TX 1
Benton, AR 1
Cape May, NJ 1
Sayreville, NJ 1
Fuxin, Liaoning Sheng 1
Wilson, NC 1
Bodenwöhr, Bavaria 1
Falls Church, VA 1
Wernigerode, Saxony-Anhalt 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Arlo Issues Reports

Latest outage, problems and issue reports in social media:

  • chadmccullough Chad McCullough (@chadmccullough) reported

    @GiveMeSpace3 @ArloSmartHome They keep dropping from our network and when I attempt to add them back, the app can't find them. Keep getting an error stating that they are offline and not connected to a network. And on one, the battery dies after just 3 or 4 days of use (when it's actually working).

  • tperodactyl Doty (@tperodactyl) reported

    @ArloSmartHome Poor customer service. Get an Arlo 3 for Christmas and give me an indoor mount and an outdoor mount for 2 cameras I want outside. So I have to pay $20 to mount my camera

  • EastmanJeryl Jeryl Eastman (@EastmanJeryl) reported

    @ArloSmartHome you guys are horrible. Been trying to reach you to resolve an issue for 3 weeks! Keep getting same non-helpful form letter.

  • atkinphil Phil (@atkinphil) reported

    @ArloSmartHome please help. Been told to call the uk help line 0800 970 3054 by your online chat team. Called 30 times over the last few days and all I get after 5 mins on hold is “we are having technical difficulties” & I get hung up on. Awful customer service #CustomerService

  • trishodonnell99 Trish Goggin (@trishodonnell99) reported

    @ArloSmartHome cancelling my subscription. Camera not working battery won’t charge. Arlo support not even responding. Buy Ring instead. @ArloSmartHome take your money but then ignore you

  • 1dipster Dip (@1dipster) reported

    @ArloSmartHome @gwaracha @ArloSmartHome my camera went dead after FW update and you are now even willing to fix my camera. It is only 18 months old. I will pay to fix my camera. How can you help me? #arlopro sucks

  • ckwalwasser Charlie Kwalwasser (@ckwalwasser) reported

    @ArloSmartHome video doorbell firmware update won’t work. It times out. Customer support is unhelpful. Please post a protocol for dealing with this issue.

  • chipblacklabel chip black (@chipblacklabel) reported

    @AdamSinger @ArloSmartHome didnt someone hit your garage door too? or same issue

  • szumlanski Jason Szumlanski (@szumlanski) reported

    @ArloSmartHome Peace of mind? Try piece of junk. Replace my faulty Arlo camera (see case 42140169). Your customer service is a JOKE! Outsourced imbeciles. Or maybe robots. Worst customer service EVER!

  • davidenico david nico (@davidenico) reported

    and if the argument is they're terrible looking as to be a deterrent, thats nonsense, you need up close hidden cameras that can actually identify perps. @LOREXTECHNOLOGY @ArloSmartHome @googlenest

  • bobkindulas Bob Kindulas (@bobkindulas) reported

    If you are shopping for security cameras, my advice would be stay away from @ArloSmartHome. Support is incompetent. Such a bad experience. The cameras are going back.

  • sabresfans2836 Scott Craft (@sabresfans2836) reported from Henrietta, New York

    @ArloSmartHome your customer service is a complete clown show!!!!!!!! You’re a complete **** show!

  • txogswell txogswell (@txogswell) reported

    @ArloSmartHome @HomeDepot Alright arlo has proven to be a crap brand. 1. Bad batteries 2. Cameras continue to go offline constantly! I will never recommend this brand again!

  • crazypeas1 Paul (@crazypeas1) reported

    @ArloSmartHome trying to sign up to an account to set up the Arlo Pro 3 and not receiving the email confirmation. Tried a few times now to resend but nothing. Can you help?

  • Caracuse Caracuse (@Caracuse) reported

    @ArloSmartHome pleaseeeeeeeee help a tired mom out here .....🙏🏻🙏🏻🙏🏻

Map Check Current Status