Arlo Outage Map

The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Arlo users affected:


Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:
Location Reports
Helsinki, Uusimaa 8
Chicago, IL 3
Phoenix, AZ 3
London, England 2
Leverkusen, NRW 2
Calgary, AB 2
Schwerin, Mecklenburg-Western Pomerania 2
Mettmann, NRW 2
Toronto, ON 2
Hamburg, HH 2
Berlin, Land Berlin 2
Delhi, NCT 1
Bussus-Bussuel, Hauts-de-France 1
Bayreuth, Bavaria 1
Mohali, PB 1
Heilsbronn, Bavaria 1
Vancouver, BC 1
Dayton, OH 1
Menifee, CA 1
Patterson, CA 1
Atlanta, GA 1
Slough, England 1
Houston, TX 1
Land O' Lakes, FL 1
Tucson, AZ 1
Glasgow, Scotland 1
Fairmont, WV 1
San Antonio, TX 1
Vesoul, Bourgogne-Franche-Comté 1
Elkridge, MD 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Arlo Issues Reports

Latest outage, problems and issue reports in social media:
  • BeautifulOne (@Beautifulone119) reported

    @ArloSmartHome please help me I have your Arlo Pro 4 system and I've tried ar least 20 times between Saturday and today to set them up. I've followed instructions for how many Ghz AND made sure blue light is blinking AND scanned QR Code. I'm so FRUSTRATED. PLZ DM ME

  • Jake Campbell (@JCampbell_00) reported

    @ArloSmartHome tech support is crap. Terrible experience. I’m ripping it off the house and going to buy something else.

  • KerriEngebrecht (@kerri0413) reported

    Seriously for three weeks I have been working to replace a stinking power cord for @ArloSmartHome - I am ready to end my subscription because I cannot recharge my cameras and am paying for nothing with them. Chats end abruptly. Need help.

  • Caleb J Robinson (@calebjrobinson3) reported

    @ArloSmartHome One of the links that was sent to help me was about how to manually record videos. It’s like you didn’t even read what I originally said.

  • Caleb J Robinson (@calebjrobinson3) reported

    @ArloSmartHome Yeah, your DMs are sending me generic links for tech support and subscription services. There was nothing addressing the issue of 7 day cloud storage being deactivated on my account.

  • kyle (@kodeineking13) reported

    @ArloSmartHome On top of that my camera barely worked when it did and now it’s broken due to water damage that’s why I canceled it I have no use to subcribe and you guys still charge my card half a month after I cancel it wtf is that bullshit you guys just wanna finesse our hard earned money?!

  • Jaszlyn Fennelle (@JaszlynF) reported

    @ArloSmartHome Why is it so hard to get help ? It seems so many people are having trouble with battery problems and I need help ! You have to have a subscription to receive live support ? My cameras don’t work !

  • mamamae (@maegansmiles04) reported

    @ArloSmartHome I got a new phone and now my system won’t let me log in even with verification and doesn’t “trust” device even after I select trust. No one is answering phone calls and your online chat doesn’t help

  • ΔLEYΔ N00R (@uhleyuhdoe) reported

    @ArloSmartHome This is not the issue, unfortunately. The issue is that the system is interfering with our internet speed

  • Jordan M. Haywood (@jordanmhaywood) reported

    @ArloSmartHome After >1 year of problem free use, my Arlo Wire-Free Video Doorbell (ADV2001) stopped working & chime box makes loud humming noise. No online support for products w/o subscription (tried the chat function - did not work). HELP @ArloSmartHome

  • Michael Bobelian (@mbobelian) reported

    In less than three years, my Arlo doorbell @ArloSmartHome broke. That's a short lifespan and I can't get anyone to help me with it on the phone or online. I'm disappointed that Arlo won't stand behind its product and the terrible #CustomerService

  • Cyndi (@theredwings26jk) reported

    @ArloSmartHome Resolved the problem everything is back on and working.

  • LUGA (@luga2020) reported

    @ArloSmartHome Still not working…

  • Noel Charath (@nchara1) reported

    @ArloSmartHome what is going on with your all devices. They are going offline today for many users

  • Pedro A. Tamayo 🇺🇦 (@pedroatamayo) reported

    @ArloSmartHome @RyanAma9 The problem persists

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