Arlo Outage Map
The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Arlo users affected:

Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Longmont, CO | 10 |
Frankfurt am Main, Hessen | 3 |
Toronto, ON | 2 |
Hamburg, HH | 2 |
Schwarzenbek, Schleswig-Holstein | 2 |
Stuttgart, Baden-Württemberg Region | 1 |
Amiens, Hauts-de-France | 1 |
Bloomington, IL | 1 |
Menomonee Falls, WI | 1 |
Denver, CO | 1 |
La Marque, TX | 1 |
Gainesville, FL | 1 |
Jensen Beach, FL | 1 |
Lyss, BE | 1 |
Las Vegas, NV | 1 |
Winsen, Lower Saxony | 1 |
Coppell, TX | 1 |
Lindenhurst, NY | 1 |
Campbellsville, KY | 1 |
Olympia, WA | 1 |
Philadelphia, PA | 1 |
Columbus, OH | 1 |
Braunschweig, Lower Saxony | 1 |
Kevelaer, NRW | 1 |
Missoula, MT | 1 |
Dallas, TX | 1 |
Monheim am Rhein, NRW | 1 |
Aurora, CO | 1 |
Tehachapi, CA | 1 |
Tourcoing, Hauts-de-France | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Arlo Issues Reports
Latest outage, problems and issue reports in social media:
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Donald Capone, CFA (@UTGrad2002) reported
@ArloSmartHome FYI don't update your Arlo Baby Camera with new firmware update. The software will crash you camera and ARLO won't replace!!!
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Trump WON! (@DixieLadyBR549) reported
@ArloSmartHome Arlo security cameras work great - ONE MAJOR PROBLEM with/Arlo package is inability to change the sound on notifications!! Great cameras, but at 2AM when we’re asleep & someone is on our property, we need a better ALERT sound. We need something loud enough to wake us up!
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Veteran (@jdsmithphx101) reported
@xlegendxero @ArloSmartHome Return it. More problems will come. They are terrible cameras.
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Jamie Madden (digitalchild) (@dcwhatwhat) reported
Wow @ArloSmartHome did you get a cardboard box to program your 2FA system? I have never in my life seen such a terrible experience. I’ve spent an hour trying to help my friend log in to his camera system. 1 star do not recommend.
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clinton (@cweaver56) reported
@ArloSmartHome Literally world's WORST warranty service. Awaiting repair since 4/21/21! Received shipping notice 2 wks ago, but nothing has shipped per Fedex tracking! I demand a FULL refund of the system! #POS
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Sᴄᴏᴛᴛ Fᴀᴅʏɴɪᴄʜ ❄️ (@ScottFadynich) reported from Catalina Foothills, Arizona
@ArloSmartHome I am having trouble reconnecting my Wired doorbell. How do I reset and add back to the app? Very frustrating
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IdeaFella (@ideafella) reported
@ArloSmartHome @Forbes Arlo, you get two thumbs down on streaming ability and reliability the core service. It's spotty at best. Even with multiple #WiFi 6 extenders just feet away from each camera hundreds of MB down and dozens up load stream speeds on the home network. Very unreliable service.
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Josh Staffeld (@josh_staffeld) reported
@ArloSmartHome Installed new batteries and now the camera can't be added. Followed the instructions on the app nearly 20 times and it cannot be located. Help!
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DIGITALid (@DIGITALidTWEETS) reported
@ArloSmartHome Why does your app often and randomly stop reporting that it has recorded videos? Seems to be an issue plaguing both iOS and android versions.
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Donald Newton (@00012859dn) reported from Scunthorpe, England
@ArloSmartHome my arlo 3030 app is not working
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walkingknight (@walkingknight) reported
@ArloSmartHome Your garbage baby monitor has failed me once again. It simply refuses to connect to a new network.
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MacMarkkus (@MacMarkkus) reported
@ArloSmartHome Some help please! All of my cameras have started telling me they have a charging fault. It’s the original Netgear charger/cable I’m using, and it is still working as I have tested it on other devices. Have there been any problematic software updates lately? Tks!
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alex (@cashh_al3X) reported
@ArloSmartHome hey i need some help!!!
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Rafael Kouyghadosh (@rafskin) reported
@ArloSmartHome I keep trying to contact you guys and get nowhere. Please help
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Vanessa Martinez (@Nessietown) reported
@pedroatamayo @ArloSmartHome Yes! I’ve been saying this. I have been working on the same issue since February