Arlo

Arlo Outage Map

The map below depicts the most recent cities worldwide where Arlo users have reported problems and outages. If you are having an issue with Arlo, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Arlo users affected:

Less
More

arlo Hero Image

Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 18
Longmont, CO 13
Berlin, Land Berlin 6
Hamburg, HH 5
Melbourne, VIC 5
Frankfurt am Main, Hessen 4
Leipzig, Saxony 3
Brisbane, QLD 3
Nürnberg, Bavaria 3
Zürich, ZH 2
Lübeck, Schleswig-Holstein 2
Atlanta, GA 2
Denver, CO 2
Sydney, NSW 2
Rome, Lazio 2
Amiens, Hauts-de-France 2
Pegnitz, Bavaria 2
London, England 2
Swindon, England 2
Schwerin, Mecklenburg-Western Pomerania 1
Liège, Wallonia 1
Hastings, MN 1
Perth, WA 1
Oshawa, ON 1
Rennes, Bretagne 1
Bad Soden am Taunus, Hessen 1
Malmö, Skåne län 1
Martigny-Ville, VS 1
Aurora, IL 1
Blois, Centre-Val de Loire 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Arlo Issues Reports

Latest outage, problems and issue reports in social media:

  • AttitudeBat Bat Attitude (@AttitudeBat) reported

    @ArloSmartHome ARLO…. This is Your ELO! Bad, business decision. No one forced to upgrade will stay with your system. Shame on you… wouldn’t stay if it was free now. Snakes!

  • VidaCustom Vida Custom Designs (@VidaCustom) reported

    @Typicallypanda @ArloSmartHome Not sure people would want to trade in and pay a difference for any newer products only to have it repeat down the road. #Arlo

  • nllwdE Lobo Hombre En Paris 〄 (@nllwdE) reported

    Maaan **** @ArloSmartHome 500$ scam cameras and they charge a subscription service to “cloud” your footage you need to buy a memory card on top of that just to keep the recordings local 🙃 and that barley functions. Do not buy.

  • skeldor Skeldor (@skeldor) reported

    @ArloSmartHome you guys are the Southwest Airlines of video doorbell companies. Got one for Christmas and have tried for hours to install just to be told you don’t have the bandwidth to handle all the new customers and my doorbell is now offline. Uninstalling and returning.

  • mpoli2ny mpoli2ny (@mpoli2ny) reported

    @ArloSmartHome Product’s trash. I’ve been trying to reconnect my cameras for a week now. Try looking up their phone number and calling customer service. It’s a false sense of security, the cameras, intermittently disconnect. What good is that gonna do you when you’re not home and it happens?

  • Typicallypanda TypicalPanda (@Typicallypanda) reported

    @ArloSmartHome 2 months notice of EOL support for Arlo Pro cameras before they become bricks? Not even a trade in program or anything? Terrible customer service. Won't be buying another Arlo product.

  • Dinnerplate28 Martin Rocha (@Dinnerplate28) reported

    @ArloSmartHome This happen to me, my neighbor caught it on his Arlo camera. My door was unlocked and they took some items, it’s the worst.

  • Finchwizard Finchwizard (@Finchwizard) reported

    @ArloSmartHome so not only us who bought some of the original Arlos put up with bugs and just bad performance are now getting EOL and no 7 day storage or anything any more. You guys are giant pricks. Everyone should avoid #Arlo and go with #eufy or someone else.

  • mrspeeed4 mrspeeed (@mrspeeed4) reported

    @ArloSmartHome End of life is bull **** they don't tell you that when you buy their cameras 4 years and they shut your cameras off I won't purchase arlo again

  • jerandnj jerandnj (@jerandnj) reported

    @ArloSmartHome Just a heads up they don’t make it easy to contact them or get any help on the Arlo system

  • ryanpcooney Ryan P. Cooney (@ryanpcooney) reported

    @blackironfitter @ArloSmartHome The hardware has been great. They stopped working when we were -30, but otherwise, I have never had an issue. I have four of them around the house and can monitor very closely, from wherever. No subscription. Hopefully @ArloSmartHome will rethink this.

  • mrspeeed4 mrspeeed (@mrspeeed4) reported

    @ArloSmartHome EOL policy is trash will not be buying anymore arlo products and giving you poor reviews where I can

  • WisconsinSport6 Hot Dice (@WisconsinSport6) reported

    @ArloSmartHome Former customer here. Don't buy Arlo. Whatever they promise now they'll change after you buy it. This company is in bad financial shape and will take your money and run. Beware.

  • sgmorton sam morton (@sgmorton) reported

    @ArloSmartHome I will never reco your products. Killing my camera systems I've invested in for years is poor practice. My cams that I paid for will keep working fine... But only if now years after I purchased them, I start to pay a subscription fee! You can get bent!

  • MerenessAlex Alex Mereness (@MerenessAlex) reported

    @ArloSmartHome I’ve spent well over $700 into this system, based on promises and claims made by you. It’s disappointing that you now choose to go back on said promises, I understand not supporting old hardware, but effectively bricking/paywalling the system unless more money is spent is trash.

Map Check Current Status