Arlo

Is Arlo down?

Arlo Technologies is a home automation company, which makes wireless cameras and home security systems. Arlo is owned by Netgear.

 No problems detected at Arlo

Arlo problems in the last 24 hours

Arlo Outage Chart 06/19/2021 00:25

At the moment, we haven't detected any problems at Arlo. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Online Features 66.67% Online Features
  • Device Failure 33.33% Device Failure

Arlo Outage Map

The most recent outage reports and issues originated from:
United KingdomChertsey Device Failure
AustriaPerchtoldsdorf Online Features
United KingdomIslington Online Features
United StatesGrand Island Errors
AustraliaMelbourne Online Features
United KingdomChatham Device Failure

Arlo Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Arlo Issues Reports

Latest outage, problems and issue reports in social media:
  • walkingknight walkingknight (@walkingknight) reported

    @ArloSmartHome Your garbage baby monitor has failed me once again. It simply refuses to connect to a new network.

  • ziggy_mk2 Greg Z (@ziggy_mk2) reported

    @ArloSmartHome cameras are so terrible that shadows and a slight breeze will set them off. Seriously they are outsmarted by a nice day. Counting the days until I replace them.

  • davewarehouse The Napmaster (@davewarehouse) reported

    @ArloSmartHome my 3 month free subscription ended today and I’m getting notifications from my cameras but I don’t seem to be able to see the footage. Can you help. What is the point if a notification you can’t see. Thanks

  • MacMarkkus MacMarkkus (@MacMarkkus) reported

    @ArloSmartHome Some help please! All of my cameras have started telling me they have a charging fault. It’s the original Netgear charger/cable I’m using, and it is still working as I have tested it on other devices. Have there been any problematic software updates lately? Tks!

  • ScottFadynich Sᴄᴏᴛᴛ Fᴀᴅʏɴɪᴄʜ ❄️ (@ScottFadynich) reported from Catalina Foothills, Arizona

    @ArloSmartHome I am having trouble reconnecting my Wired doorbell. How do I reset and add back to the app? Very frustrating

  • UTGrad2002 Donald Capone, CFA (@UTGrad2002) reported

    @ArloSmartHome FYI don't update your Arlo Baby Camera with new firmware update. The software will crash you camera and ARLO won't replace!!!

  • ideafella IdeaFella (@ideafella) reported

    @ArloSmartHome @Forbes Arlo, you get two thumbs down on streaming ability and reliability the core service. It's spotty at best. Even with multiple #WiFi 6 extenders just feet away from each camera hundreds of MB down and dozens up load stream speeds on the home network. Very unreliable service.

  • drjenkem Dr Jenkem (MD/PHD) (Trans-Jewish POC) (@drjenkem) reported

    @ArloSmartHome is the arlo server down?

  • AdamSinger Adam Singer (@AdamSinger) reported

    @excag @ArloSmartHome I don't like all the bias to have to send data out of my local network here. Like, zero desire to do that. Which is why I chose @ArloSmartHome and not competitors, they let you. I just want them to spend ONE more product cycle on local base station. It's SO CLOSE. Fix the bugs!

  • silvaseeker Silvaseeker (@silvaseeker) reported

    @ArloSmartHome Things get lost in translation when talking to Arlo support for cameras. I asked to speak to someone else, the tech person refused. Could not understand his accent & he talked too fast. Bad first impression of Arlo.

  • silvaseeker Silvaseeker (@silvaseeker) reported

    @ArloSmartHome I just called for support for my Arlo 2 camera. I could not understand the accent the tech had, plus he talked too fast. Asked to be transferred to someone else & he would not. 1st time caller, new user, bad impression of Arlo.

  • PhxPhooey Impeccable Mediocrity (@PhxPhooey) reported

    @ArloSmartHome I just want to give you a heads up that you guys are blowing it by not offering custom notification sounds for IOS. I don’t know what kind of dog and pony show your running but someone needs to fix this!

  • mcfionaj mcfionaj (@mcfionaj) reported

    @ArloSmartHome Don’t buy this camera. Once the 3 month trial subscription is up, recording stops too unless you subscribe. Really poor form!

  • ngryOtter Robert (@ngryOtter) reported

    FYI, if you buy @ArloSmartHome and try to setup a payment for their service while still on trial subscription they will take your money and not provide a refund. Terrible service.

  • gibberishness5 Gibberish-ish (@gibberishness5) reported

    @ArloSmartHome @Forbes @ArloSmartHome has so many issues, if anyone is considering make sure you go to their community site and to r/arlo before buying in. Lots of stuff requires a sub and the cameras lose connections constantly. Very poor security.

  • kbischer Karen Bischer (@kbischer) reported

    @ArloSmartHome Hi there - I am having trouble with all three of my Essential Spotlight Cameras. The app says they are offline, but the internet is working. I've tried all your troubleshooting options and they still don't work. I emailed last night but have not gotten a response.

  • Mark_Reah Mark (@Mark_Reah) reported

    @ArloSmartHome hi. I have a problem with your cameras. Your web site is not helpful. I was giving a phone number to ring only for it to say there is tech problem. How do I get help and support for products you have sold me ?

  • arkansas Jack Pate (@arkansas) reported

    @ArloSmartHome Arlo base station switches to the same wifi channel of adjacent router no matter what. This is idiotic and fundamentally broken. Please fix.

  • enhall1985 NateTheGreat (@enhall1985) reported

    @ArloSmartHome I just wanted to stop by and say, after 4 years of Arlo and multiple upgrades I realize your systems are absolute **** in all caps. So much is missed if I didn’t have multiple cams in the same area I would never have known. BE WARNED, DONT BUY THIS JUNK.

  • rakery81 Re-Anna (@rakery81) reported

    @JimmyHLin @ArloSmartHome I had the same problem Jimmy. Believe it took over a week to hear back finally. Then, when they finally do respond, they ask you to provide the same information you sent several messages ago.

  • rakery81 Re-Anna (@rakery81) reported

    @punchpunch @ArloSmartHome Here to say I've had the same problem. Looks like there are a lot of people not happy with their so called support

  • jalex19100 Jason Alexander 🍮 (@jalex19100) reported

    Recording and videos for @ArloSmartHome constantly not working. Do we have any alternate firmware or router options yet or are we still stuck with Arlo’s crappy software? #arlo

  • TisheyeLens Tisha Luk 📸 🍷 🌎 (@TisheyeLens) reported from Barrie, Ontario

    @Explorographer @ArloSmartHome It just got to where it was offline more than it was on, so we stopped using it. Not a big deal as I’m home 24/7 these days, but when we start traveling again, I’ll want something in place.

  • Explorographer 🌎The Explorographer☮️ (@Explorographer) reported

    @TisheyeLens @ArloSmartHome Our Nest Doorbell goes offline once in a while. Turned out for us it was a bandwidth limiter on our Router booting it off as it was transmitting video. Also called a QOS setting. The wifi would get congested and the router would reset, booting off the camera.

  • TisheyeLens Tisha Luk 📸 🍷 🌎 (@TisheyeLens) reported from Barrie, Ontario

    @Explorographer @ArloSmartHome We have a Nest camera that goes offline constantly. We have up. Now we’re looking for a good alternative.

  • askkevindotcom Calvin (@askkevindotcom) reported

    @ArloSmartHome sucks that it takes over 1m to sync up camera to my phone while on the same network. What is it with security about always been last to the show? Well I invested in the system and seems to be a big let down especially coming from a subscriber. #CustomerService

  • Anonmis Anonmis (@Anonmis) reported

    @ArloSmartHome Hello, who can I reach out for support that can actually assist me with an issue with your cameras? I have opened multiple tickets on your website throughout the last year and support solves them simply by closing them with no response or solution

  • srbaker Steven R. Baker (@srbaker) reported

    @ArloSmartHome is the worst purchase I’ve ever made. It’s complete garbage. Unfortunately I think the competitors are all worse. :(

  • KlavsTaimins Klāvs (@KlavsTaimins) reported

    @ArloSmartHome Sorry, guys. Your “support” chat is dumbest one ever. It’s supposed to be “live”, says its connecting me with support, then says “We’ll answer in 2-3 days”. Didn’t even allow to finish up description of problem.

  • JimmyHLin Jimmy Lin (@JimmyHLin) reported

    @ArloSmartHome I've been ghosted by your CS team. My Arlo lights just stopped working. Help. Case Number: 42445853