Binance Outage Map
The map below depicts the most recent cities worldwide where Binance users have reported problems and outages. If you are having an issue with Binance, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Binance users affected:
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Transactions
Binance is a Chinese digital asset exchange currently sitting in the top 20 exchanges by volume. The exchange has particularly strong volume in pairs like NEO/BTC, GAS/BTC, ETH/BTC, and BNB/BTC.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| La Paz, Departamento de La Paz | 1 |
| Rouen, Normandie | 1 |
| Madrid, Comunidad de Madrid | 1 |
| Igboefon, Lagos State | 1 |
| Mocksville, NC | 1 |
| São Bernardo do Campo, SP | 1 |
| Dublin, Leinster | 1 |
| Chutiana, Punjab Province | 1 |
| Nikawatawana, Central Province | 1 |
| Frankfurt am Main, Hessen | 1 |
| Aglantziá, Eparchía Lefkosías | 1 |
| Surkhū, Wilāyat-e Ghaznī | 1 |
| Grande ABC, SP | 1 |
| Andorra la Vella, Andorra la Vella | 1 |
| Raipur, CT | 1 |
| La Grande-Motte, Occitanie | 1 |
| Tucson, AZ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Binance Issues Reports
Latest outage, problems and issue reports in social media:
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Off Centred Cat
(@CatCentred) reported
@binance @cz_binance @BusinessInsider Great, what about a customer service now?
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Mark Bamber
(@MarkBamber1) reported
@APompliano Pomp, you have a massive following so can you persuade Binance to massively improve customer service please.... I transferred a lot of money on the 21 st and it’s not been credited to my account despite multiple requests and zero response!
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Matthias Thul
(@ThulMatthias) reported
@binance You’re platform is great - until you need any kind of support that is. Your chat staff often doesn’t actually try to understand the issue but just gives some off the shelf answers. Almost impossible to point out that something is going wrong on your side.
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Easy Free Airdrops
(@Followcryptos) reported
@cz_binance After waiting for 90 days to get my money back @BinanceHelpDesk told me to start a new chat. Apparently you don't keep track of unsolved issues. I started a new chat (for the 4th time), the waiting time was 6 hours. It has been 12 hours now @binance give my money back
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Fewds
(@Fewdss) reported
@BinanceUShelp You guys responded to my tweet and now are just ignoring me. $6,000+ is gone from my account because of memo issue and I’m not hearing from anyone. I need this money especially during COVID times PLEASE HELP TICKET 957729 #BINANCE #binancehelp #binancesupport
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PROMISE
(@WorthyPromises) reported
@BinanceHelpDesk Case ID #71090987 It has to do with someone who scammed me and is using Binance.I really need your help ASAP...I've been contacting your team for a while now with no response
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OresteSelvatico
(@Giacomoolietto1) reported
@cz_binance @binance @BinanceAcademy Best crypto exchange but why CS Is so bad ??? I have kyc account and i cant withdraw since 2 Month !! No help from CS (bots only no Hunan helped me) even if i provided all the requested info. What a person have to do to have assistance from the biggest CEX on earth ?? PLEASE HELP
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PROMISE
(@WorthyPromises) reported
@BinanceHelpDesk Case ID #71090987 It has to do with someone who scammed me and is using Binance.I really need your help ASAP...I've been contacting your team for a while now with no response
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OresteSelvatico
(@Giacomoolietto1) reported
@binance @cz_binance Best crypto exchange but why CS Is so bad ??? I have kyc account and i cant withdraw since 2 Month !! No help from CS (bots only no Hunan helped me) even if i provided all the requested info. What a person have to do to have assistance from the biggest CEX on earth ?? PLEASE HELP
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Crl Chrstn
(@CrlChrstn3) reported
@SohailNaser777 @binance @cz_binance Better to email binance support , message or Tweet me for guidance. I just withdraw mine
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Bitcoin News
(@bitcoin_paper) reported
Pls help with the Blockchain wallet APP! #bitcoin #crypto Ich use the app "blockchain" as wallet for my coinsI have all my money in thereI heard there are some issues with the Transactions? Is that correct? I wanna swap my coins to kucoin oder binance. Is it possible is to s…
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kadir
(@kadir52017085) reported
@cz_binance dear cz xym coin should now be listed in binance, we are very madurur in this regard, we have connected most of our money, help us please, let xym coin be listed as soon as possible thanks
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Crypto Volunteer 🇮🇳
(@Duocodies) reported
@pushpendrakum I need some help can anyone send me 0.002 bnb on my wallet I will pay you through binance pay
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OresteSelvatico
(@Giacomoolietto1) reported
@cz_binance @binance Best crypto exchange but why CS Is so bad ? I have kyc account and i cant withdraw since 2 Month !! No help from CS (bots only no Hunan helped me) even if i provided all the requested info. What we have to do to have assistance from the biggest CEX on earth ?
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Finance Abundance Empower People
(@AbundancePeople) reported
@cz_binance @binance Case# 71201225-Been a loyal customer in spite of lost opportunities. Had unauthorized transactions. Binance didn’t reverse as a courtesy- obvious I didn’t do. But delayed me from fixing those unauthorized transactions. I’ve verified-still restricted. If travel, can’t use😢
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