Binance

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Binance is a Chinese digital asset exchange currently sitting in the top 20 exchanges by volume. The exchange has particularly strong volume in pairs like NEO/BTC, GAS/BTC, ETH/BTC, and BNB/BTC.

Problems in the last 24 hours

The graph below depicts the number of Binance reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Binance Outage Chart 01/13/2026 00:55

At the moment, we haven't detected any problems at Binance. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Binance users through our website.

  1. Transactions (42%)

    Transactions (42%)

  2. Website (42%)

    Website (42%)

  3. Mobile App (8%)

    Mobile App (8%)

  4. Transfer (8%)

    Transfer (8%)

Live Outage Map

The most recent Binance outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyFrankfurt am Main Transactions
AndorraAndorra la Vella Website
IndiaRaipur Transactions
FranceLa Grande-Motte Website
United StatesTucson Transactions
MexicoMexico City Transfer
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Binance Issues Reports

Latest outage, problems and issue reports in social media:

  • Pichubber Pichu 🔥 (@Pichubber) reported

    @BinanceUS @cz_binance @BinanceUShelp at this point I’ve been waiting so ******* long for SOMEONE to respond to my ticket, I just want my money back so I can use a different exchange. Please, someone respond to my tickets, I’m literally begging for ANY CUSTOMER SERVICE #Binance

  • cryptofishbilly Cryptofish Billy (@cryptofishbilly) reported

    I'm so glad Binance spends 0 minutes on adding value to their error messages. Did I do something wrong? Is the system not working? Did I put the wrong address? Absolutely no feedback to the user, which is probably one of the reasons Binance is overloaded with customer complaints.

  • LeonRedinger Leon Redinger ⭐ (@LeonRedinger) reported

    @Binance $XYM withdrawals appear to be working again. I have my buy orders set. :) #Symbol

  • cassandramarsch Cassandra Marsch (@cassandramarsch) reported

    @binance I lost my money investing in crypto, but with the help of an agency I was able to get about 90% of my money back. Send me a direct message to get your money back without paying a dime

  • IvanGPopov1 Ivan G. Popov (@IvanGPopov1) reported

    @binance Day 20 still your customer service didnt resolve my case and they DONT EVEN TRY.AWFUL.DISRESPECTFUL.STAWAY AWAY FROM THEM. Case ID #70456080

  • moeidiqbal Moeid97 (@moeidiqbal) reported

    @binance You should listen to your customers and list safemoon or simply come forward and tell us the issue.

  • LucasHodlSFM Lucas (@LucasHodlSFM) reported

    @binance #SAFEMOON still not on your site? @cz_binance 👀

  • RyanFou38001004 Ryan Fountain (@RyanFou38001004) reported

    @binance Nothing because y’all won’t approve me when I’m using my brand new drivers license and taking a selfie buy I guess because I have a beard it’s not working and y’all won’t do nothing about it! What a joke @BinanceUS @binance !! I’ve tried 6 times now and same things everytime!!!!!

  • SurvivalThinker Whatever it takes (@SurvivalThinker) reported

    @LeonRedinger @Crypto_noooooob @binance No hyphens, it's just not working

  • ChiragPawar06 Chirag Panwar (@ChiragPawar06) reported

    @george_denes @binance What do you mean they won't fix it?

  • rascalzero 🎯 ʀǟֆƈǟʟɮʊʟʟ 💱 (@rascalzero) reported

    @binance Where can I access that on the binance mobile app?

  • IvanGPopov1 Ivan G. Popov (@IvanGPopov1) reported

    @binance Day 20 still your customer service didnt resolve my case and they DONT EVEN TRY.AWFUL.DISRESPECTFUL.STAWAY AWAY FROM THEM. Case ID #70456080

  • NowisArtur Artur (@NowisArtur) reported

    @binance Hey please fix IPhone app!! Charts not working correctly...

  • dineroteleg4an Ferportu15 (@dineroteleg4an) reported

    @binance bc1ql3cm00dqpuklqrf7qdnnr2xl2l8qckqxcdu0wq hello friends with a lot of pain teml tell you if you could help me I do not have much money and I need to pay debts and help my family please if you can donate something I would appreciate it here I leave you some wallets

  • EladCoh06101898 Elad Cohen (@EladCoh06101898) reported

    @binance I have problem in sms cod bince

  • jiahn_lee83 jiahnlee BSCXHeroes (@jiahn_lee83) reported

    @Bscx_space I will show the $BSCX tattoo when it is listed on @binance, and I'm sure it will be in a very interesting position on my body. Please help me vote for $Bscx soon to be listed on @binance #launchzone #BSCX #BSCXHeroes

  • ben62975905 ben (@ben62975905) reported

    @binance Can you add customer service people that resolve your issue instead of just apologising for a delayed response a d then closing the ticket without resolving the issue ?

  • Fatih_293 Muhammad Fatih (@Fatih_293) reported

    @binance please help me ... I need your assistance

  • Crownbee7 Crown Bee #EndSARS (@Crownbee7) reported

    @CryptoPoorBoy Having issues with my binance wallet 😰

  • JackyChun96 Yi Rin (@JackyChun96) reported

    @BalancedDAO Does @binance will support the #airdrip for holders on the exchange or we must take it on the home of Balanced?

  • cryptoooo16 Ahmet (@cryptoooo16) reported

    @binance My withdrawal process has been suspended due to risk management.I contacted to solve the problem,sent the necessary videos and documents,however my problem continues.There are many people in the same situation.This is damaging the Binance image. Caseid: 70003482 @BinanceHelpDesk

  • IvanGPopov1 Ivan G. Popov (@IvanGPopov1) reported

    @binance Day 20 still your customer service didnt resolve my case and they DONT EVEN TRY.AWFUL.DISRESPECTFUL.STAWAY AWAY FROM THEM. Case ID #70456080

  • AxKiller2000 Kartik Moona (@AxKiller2000) reported

    Hi @WazirXIndia , I dm'ed you the ticket id and the registered email id as asked but haven't received a reply on the case. I am still not able to link my binance account to my wazirX account. It has been a week. Please resolve my issue asap.

  • Pulak982 Pulak Barman (@Pulak982) reported

    @binance When I went to withdraw BNB, my memo number was wrong Will I Get My Money Back Now? Please help 🥺😭 @BinanceResearch @BinanceChain

  • ben62975905 ben (@ben62975905) reported

    @Yousufmahtab @cz_binance @binance Wait until you need customer support .... you will not get it ... then what’s the point of using binance

  • YShpyrka Yulia Shpyrka (@YShpyrka) reported

    @binance STILL NOT WORKING!!!

  • Texxxxxxass 🥃 (@Texxxxxxass) reported

    You people need to get your **** together. Spamming #Binance and the CEO Is just amateur hour. As a holder it's disgraceful seeing idiots ruin a coin. This isn't a pump and dump, hold and be patient. #safemoon

  • bookwithcindy Cindy (@bookwithcindy) reported

    Dear : @cz_binance @binance I believe in you, I love you ! But could you PLEASE respond to my customer service deposit so I can rightfully purchase some BNB ?!!? Love, Cindy 🎀

  • frontier_87 frontier87 (@frontier_87) reported

    @ice6ammcdavid @kevinsekniqi You are correct overall. However, no amount of marketing will fix the problem as it cannot replace the support of exchanges like Binance/FTX, who not only buy BNB/SOL themselves but funnel users to the chains. Sadly, AVAX needs a kingmaker. That's the reality of this market.

  • Yuvalevi4 Yuvalevi (@Yuvalevi4) reported

    @BinanceHelpDesk #Binance Please I need help it's been over 30h and my own money is still locked away in "in order" jail with no open orders pending... Case ID #70828549 Thanks and have a good day.