Binance status: access issues and outage reports
Some problems detected
Users are reporting problems related to: website, transfer and transactions.
Full Outage Map
Binance is a Chinese digital asset exchange currently sitting in the top 20 exchanges by volume. The exchange has particularly strong volume in pairs like NEO/BTC, GAS/BTC, ETH/BTC, and BNB/BTC.
Problems in the last 24 hours
The graph below depicts the number of Binance reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 9: Problems at Binance
Binance is having issues since 12:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Binance users through our website.
- Website (33%)
- Transfer (33%)
- Transactions (17%)
- Mobile App (17%)
Live Outage Map
The most recent Binance outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Dortmund
|
Transfer | 1 month ago |
 La Paz
|
Website | 2 months ago |
 Rouen
|
Transfer | 2 months ago |
 Madrid
|
Transactions | 2 months ago |
 São Bernardo do Campo
|
Mobile App | 2 months ago |
 Dublin
|
Website | 3 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Binance Issues Reports
Latest outage, problems and issue reports in social media:
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Ben (@Ben_Bowmaster) reported@BinanceUS @binance @BinanceHelpDesk I need help reactivating my Account please help
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Kong Kyle (@kongkyle7) reported@BinanceUShelp Thank you. I would like to enjoy using binance cut this customer service really needs some upgrades.
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Mannu909 (@mpc90909) reported@binance Can you help me login my accounts ...its been 6 months
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Fomo (@ShortTheFOMO) reported"To operate cross-chain swaps, Binance must allocate a certain amount of funds for transfers into a hot wallet. As a security measure, the Binance team needs to manually refill the hot wallet from time to time." @BinanceHelpDesk please help!
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Eduardo hernandez (@Eduardo19016426) reported@BinanceUShelp @BinanceUS @binance still no help after submitting a request to retrieve lost XLM funds. Please assist me
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Topik (@alisnyabaik) reportedHi @binance why my verification code to phone number still delay? you guys said the issue has been solved. But until now I haven't received my verification code to withdraw from my wallet. Please fix this, thank you. @cz_binance
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CinderellaManD (@CinderellaManD1) reported@binance I just want to know why do I not meet the This payment method is currently unavailable based on our current Terms of Use and Internal Policy. ? How do I fix this?
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Cristian Maldonado (@Cris94Maldo) reported@cz_binance and still haven't been able to fix the problem. And i am in danger of losing my crytpo. I am extremely sad and disappointed. I have sent email's and questions and don't get response from binance.
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I'm not a cat (@moultabix) reported@NavdeepSani did you get an support about it ? I have may be a similar issue transfert out from @TheRewardMe app to @binance and didn't recieved founds mail is sent to the team but no answer so far.
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Cristian Maldonado (@Cris94Maldo) reported@cz_binance i wanted to message you personally. I have a chargeback pending in my account. And i have tried to add my debit card and it won't let me. I have tried ACH for payment and even sent a wire transfer to binance. Still haven't been able to fix the problem
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Delara (@help_delara_sma) reported@binance It is a matter of time that if we lose Delara or not. Because of sanctions, we struggle deeply for financial transfer. Please give your donation to BTC so we can provide her the medication. Small amounts will do. Help us save Delara BTC: 12mezXsg7WzWrio45CLAfyatM61h8QeNo5
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Alexis Hulme (@realales109) reported@cz_binance I never got the free doge during the promotion a couple of months ago and literally impossible getting a response or even acknowledgement from anyone it’s literally the reason I did my trading on binance I had never used it until then!
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Terry Lade (@TerryLade) reported@binance Can I please get help I am missing my $100,000.00 deposit
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WSB Chairman Crypto (@WSB__Chairman) reported@_vishalchawla @binance I know but that's not a good enough reasoning to not support the mainnet deposits and withdrawals, AscendEX (formerly Bitmax) is already doing it and I believe more exchanges to follow.
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saperna’s 🍊Florida In A Bottle. (@saperna) reported@itsALLrisky @binance why are you down now?!!
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Nick Nolan (@Nick_Nolan14) reportedBought XVG 3 years ago on Binance and idk how to withdrawal it into coinbase. Can one of my crypto homies help me out? Will buy beer
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Steeve Encaoua (@SteevoDad) reported@cz_binance GODDAMMIT MY WIRE IS STILL STUCK FOR THE PAST 8 DAYS. I#SOMEONE NEEDS TO CLEAR MY WIRE ON BINANCE SO I CAN FREAKING INVEST!!!!!I AM LOSING SO MUCH FREAKING MONEY AND I AM GOONG TO SUE THE **** OUT OF YOU GUYS IF YOU DONT MAKE ME WHOLE!!!
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Cryptodojis (@cryptodojis) reported@PancakeSwqp Stay out of this pancake swap, this a horizon issue 🙃 but actually I found a way go get through with my binance wallet, problem is the staking pools all say “available soon”. When is soon??
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Laurentz (@Laurent04063438) reported@cz_binance You not helping people en with errors on jor site you get vip1 en little bit money back but not all jor money that's not right the error not from me take money from costemers for wath the error on binance site
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Terry Lade (@TerryLade) reported@binance Can I please get help I am missing my $100,000.00 deposit
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lolipoli (@mrkrabsukauang) reported@binance @grega_mervic @cz_binance Is there an issue about sms verification?
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Laurentz (@Laurent04063438) reported@cz_binance You get rich from errors on binance system but people waiting 4 weeks to get support en not get all the money back
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johnyt gree (@johncrypnygreen) reported@Ross_VGX @binance Read closer, id verfication..problem everywhere people it is not easy for many. I was frustated at process too Difference $VYGVF $vgx #voyager are about cleared funds and trades held, people verified etc already
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Valentin Huby (@ValentinHuby) reported@Metamaskhelps Hi, i wanted to transfer my ETH from Binance to my metamask wallet, so i used the BSC to get my ETH on it. However since then i would like to find a way to send it back to my mainnet on Metamask or find a way to send it anywhere else without any problems
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Iris Harris (@harrris_iris) reported@YekaterinaBosle @binance @nmbplatform Further - more, due to such incredible staking conditions, the customer benefit will improve🔥
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rosy (@rg22500276) reported@cz_binance U accepted the fact .. but binance is good than other exchanges...and I can say kraken is no 1 in customer service after that binance...it's not that bad as you have stated cz.
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BIG D (@THEREALBIGD30) reported@sweetsinner3 @NatTheG Currently I only have kucoin and coinbase, I tried binance us ver and it was garbage imo. I'm still very inexperienced at this, so the easier the better for me. Until $vra blows up, I'm stuck trading crypto around my day job lol
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coinflipper AT - winner team joiner (@CoinflipperA) reported@cz_binance I had since 3 years only 2 problems on binance. Both were solved fast by support. I can't relate to what people say here. Did it really turned that bad?
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🌈Trash Heap (@CodingAnarchy) reported@binance Holy hell is the app broken today. I hope my deposit doesnt go through 6 times..cause thats already happened. Wallets not reporting transactions. No clue if i actually have amt of coins app reports. Failed transactions all the time. Work in engineering. Do better.
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KellHect (@KellHect) reported@DeanoSauruz worst timing ever, I had to send my phone for repairs this morning. I can't even login to my #Binance account as removing 2FA would block me from trading for 48 Hours.