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Bitfinex

Bitfinex Outage Map

The map below depicts the most recent cities worldwide where Bitfinex users have reported problems and outages. If you are having an issue with Bitfinex, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Bitfinex users affected:

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Bitfinex is a crypto-currency exchange trading and currency-storage platform based out of Taiwan, owned and operated by iFinex Inc. Since 2014, it has been the largest Bitcoin exchange platform, with over 10% of the exchange's trading.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bitfinex Issues Reports

Latest outage, problems and issue reports in social media:

  • Stashquants
    Stash Management (@Stashquants) reported

    @bitfinex Urgent KYC issue: Compliance directed me to open a ticket, but Support has directed me back to Compliance. I can provide current documents and proof of my legal name change. My account is also under a withdrawal hold, making the 3-day deadline impossible. Need Help.

  • Conviction_Labs
    Conviction Labs | NVISION (@Conviction_Labs) reported

    $BTC Bitfinex margin longs added a lot on this move down to 59k. Means a HUGE reversal by EOY.

  • bootzz
    Boots (@bootzz) reported

    step back, look at the psychological state of ct & the headlines that are coming out detach yourself from $. best guess is someone/thing is hunting an entry and pushing price down to do so Blackrock as an example- could do this with ‘minimal’ size relative to their port Bitfinex whales are long here

  • Bittopia_
    Bittopia (@Bittopia_) reported

    🧱 155,000 $BTC HAVE FORMED A NEW COST-BASIS CLUSTER Bitfinex reported that roughly 155,000 BTC moved into the $62K–$65K cost-basis range during the latest pullback. The zone represents about 0.7% of circulating supply and became the market’s largest onchain cost-basis concentration. Why it matters: A growing cluster during a decline can indicate that buyers absorbed supply instead of holders exiting broadly. But it is not automatic support. If price revisits the range, those holders can defend their entry, hold through volatility or become potential sellers. The signal is also mixed with thinner spot volume, a $61.5M weekly outflow from U.S. spot Bitcoin ETFs and defensive options positioning. Accumulation data explains positioning. It does not guarantee direction. Disclaimer: Onchain cost-basis models use estimates and should not be treated as precise trading signals. @bitfinex | $BTC #Bitcoin #OnchainData #CryptoMarkets

  • lptrade_if
    Rmzs (@lptrade_if) reported

    - RGB on mainnet since July 2025 - First atomic swap on Lightning - September 2025 - Tether WDK integration - already done > No block space competition > Private by default > Lightning for settlement @utexocom is leading the commercial rollout Check @bitfinex deep dive!

  • Hovermere
    Hovermere (@Hovermere) reported

    4/10 Cash is not flowing to “the RWA market.” It is flowing to whoever already owns the stack. Alkemya turns idle wire into working capital for GTX. Bitfinex Securities gets a record commodity listing under El Salvador’s rules. Vault, audit, and venues get paid for the plumbing whether a deep bid shows up or not. Subscribers only start getting paid after the waterfall moves: capital back, 6% preferred, then 80% of surplus. Until a distribution hits, outside money is the product being tested.

  • FUINY77
    FUINY7 (@FUINY77) reported

    @bitfinex Btc is broken, and you are delusional.

  • perdooky
    perdooky (@perdooky) reported

    my journey to safely custody bitcoin: first heard about bitcoin in 2011 and stored it on MyBitcoin because it was literally called MyBitcoin > website disappeared with my bitcoin started over and deposited it into Bitcoin Savings & Trust because a man named pirateat40 was paying a very sustainable 7% per week > ponzi collapsed > lost all my bitcoin started over on Mt. Gox because the exchange handling most global bitcoin volume had to be the safe one > 647,000 BTC stolen > bankruptcy > lost all my bitcoin started over on Bitfinex because exchanges had surely learned their lesson > 120,000 BTC hack > every customer received a 36% haircut and an IOU token moved what remained to BTC-e because nothing says trustworthy custodian like “BTC-e” > operator arrested and servers seized put the recovery stack into BitConnect because its proprietary volatility trading bot guaranteed daily returns > hey hey heyyyy > lost all my bitcoin started over on QuadrigaCX because Canada felt responsible > CEO died in India, supposed cold wallets were empty and the exchange turned out to be a ponzi > lost all my bitcoin finally learned “not your keys, not your coins” and ordered a Ledger > Ledger leaked my name, phone number and home address still had the bitcoin though, so wrapped it and deposited it into BadgerDAO because decentralized finance eliminated counterparty risk > front end compromised > lost all my bitcoin bought a Bitcoin-only, air-gapped Coldcard in 2021, generated a fresh seed and moved my long-term stack there > finally safe used the trading stack to buy UST because bitcoin was too volatile and “stable” was literally in the name > deposited it into Anchor for a modest 20% risk-free yield > death spiral > lost all my stable bitcoin unbanked myself with Celsius > withdrawals frozen moved to Voyager because it was publicly traded > bankruptcy started buying on FTX because Tom Brady, an arena and effective altruism felt like sufficient due diligence > bankruptcy started over on BlockFi because FTX had just rescued it > FTX bankruptcy also bankrupted BlockFi tried Gemini Earn because this time the exchange was regulated and run by two people > Genesis froze withdrawals gave up on custodians and downloaded Atomic Wallet because “atomic” sounded difficult to hack > $100 million hack stored my seed phrase in LastPass so I could never lose it > LastPass hackers found it before I did went back to Japan and bought on DMM because surely Japanese exchanges had learned from Mt. Gox > 4,502.9 BTC stolen > exchange shut down then in 2026 learned the Coldcard seed protecting my long-term stack had as little as 40 bits of entropy > wallet drained remotely researched multisig for three straight days, ordered a Trezor as another signer and finally achieved real cold storage > shipping provider leaked my full name, email, phone number and home address my bitcoin is now completely secure because there is none left, but fortunately everyone knows where I live. this is satire > if you made it this far go check out @SolarisAI_fun for the most undervalued infrastructure utility play in web3

  • CloakdDev
    Cloakd ⌛ (@CloakdDev) reported

    @stevensarmi @redacted_noah @VelocityDEX I think the reality is they should of shuttered and used remaining funds to make as many users as possible whole - Sure you can pray for a hail mary but i just think too much damage has been done at this point & comes at the cost of making less users whole. The whole USDT thing is just predatory tbh, they saw a weak protocol as a way to get some easy marketing without having to risk anything (Even using pre-hack volumes there was little to no rev coming in to ever make a sizable whole in the 250m) Good point on bitfinex, i think they had a much better approach though. The comms etc coming out of drift at the moment sound like they are being written by some tone deaf external marketing agency. How long did it take for bitfinex to recover? Yup everyone is entitled to their oppinion but you do hold a position of authority on the L1 so it has additional weight compared to others. Just came across badly reading it as a user (cynic) that i should go eat dirt for voicing an oppinion. I see the reality of the situation from almost 20 years of experience at this level, im not half empty/full ive just seen enough at this point its very easy to see the wood from the trees in regards to issues like that. I prefer to be pragmatic when it comes to money. Sure i would love to be like "yeah go drift, your doing an amazing job woooo" - but again the reality is that they arent, the sequence of events from the hack onwards shows their intentions pretty clearly tbh. Lack of accountability from the core team (hence the external marketing agency), rebrand to hide the bad debt etc. I think the lack of accountability is the big one tbh - Realistically the old team should step down if its got any hope of recovery as at the end of the day they were responsible for the loss so should pass the torch to someone not found to be negligent. No amount of procedure is going to bring back that trust unfortunately. Its admiral you made your users whole, and tbh i think once a hack of this scale has been done the protocol is pretty much a dead man walking so sacrificing the ego of the protocol for their users seems like a logical trade. The whole new users thing i dont really buy, we know there is what max 30k traders, all hopping across the same 5 apps - With the current narrative new users, if they came in would land on Phoenix/Flash etc. Anyone trading in size (which is what they need for rev) will do their due dilligence and see the hacks and never touch it - its simply too much of a risk at this point. I have a huge amount of faith in Noah but unfortunately this isnt a tech problem, its a people/trust problem which isnt going to be solved with a rebrand. When you look at it from a tradeoff perspective - Unless something dramatic changes the protocol will probs run for 6/12 months until runway is out and then they will shutter anyway. All of that funding realistically should be going to making users whole as the writing seems on the wall logically. 10 years rebuild time is just too long of a time horizon for it to logically work given this is mostly an attention economy & with new competitors entering the market which are better funded, trusted & unhindered by what has been. They just arent going to win in that arena. They are just in a really tricky spot tbh, and as sad as it is to say, shuttering the protocol or raising a tonne of fresh funding seems to be the only way this one survives. Everything else is just a half measure

  • Callistemon25
    Callistemon (@Callistemon25) reported

    Markets look rough today. Here's the chain: Iran threat escalates → oil surges above $90 → Fed hike bets reignite → crypto risk-off. $1B+ in liquidations, BTC back under $66K. The part most are missing: Bitfinex flagged BTC's bounce to $66,990 as thin positioning, not fresh capital. That matters going into a low-liquidity weekend. My move: holding current positions. Not from certainty, from a thesis that hasn't broken yet. Ask yourself the same this weekend. Not financial advice. #BTC #MarketRisk

  • tutsiandre
    Tutsi Andre (@tutsiandre) reported

    Hey @bitfinex I've been a verified customer for many years, now you are blocking my withdrawals?

  • ExoTricks
    Exo (@ExoTricks) reported

    @bitfinex That’s a big shift. $73.5K turning from resistance into support would be a really solid sign for BTC.

  • eddieoz
    EddieOz ⚡ (@eddieoz) reported

    When block size warz in 2017, bcashers tried the BCC tckr. But Bitfinex was using BCH. Some say it was Bitcoin Cash, but others say it was for *******. Well, we know. That matters: if 110ers try to list their shitcoin, it is up to the exchanges to decide. CSW feelings.

  • rleder
    Rob Leder 🟥 (@rleder) reported

    @romanwagmi @notgrubles The first guy used a paid account with a public blockstream explorer. I’d bet they are circling in on him. The follow-ons need to be smart enough not to screw up going forward. The Bitfinex hackers were caught after 6 years. People get lazy and make mistakes, which you can’t do when a 3-letter agency has a task force specifically dedicated to hunting you down.

  • Cryptomit
    crypto_mit ( 🗽/ Acc ) (@Cryptomit) reported

    @ArjunKalsy It was nothing to do with bitmart and bitfinex though about points you mentioned, they didn’t went bankrupt had a restriction wind down, No tokens has any utility there’s nothing that can ever exist, Holders are fin savy folks and builders using protocol are dev savy one dosnt does the either No protocol has idea of how they’ll infuse rev from devs to token or even intend to Only protocols like hyperliquid have an intersection of users into rev and token Hard market as attention is hard to keep might not be hard to get

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