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Bitfinex is a crypto-currency exchange trading and currency-storage platform based out of Taiwan, owned and operated by iFinex Inc. Since 2014, it has been the largest Bitcoin exchange platform, with over 10% of the exchange's trading.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Bitfinex reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bitfinex. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bitfinex users through our website.
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Transfer (100%)
Live Outage Map
The most recent Bitfinex outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Alcúdia |
Transfer | |
 Tirana |
Login | |
 Patna |
Transactions | |
| Barcelona |
Mobile App | |
 Taurianova |
Mobile App | |
 Ivano-Frankove |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bitfinex Issues Reports
Latest outage, problems and issue reports in social media:
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Funk
(@Funk33398522) reported
@bitfinex Anyone else had problems with Monero going to Finex??
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Ḅitfinex
(@Jessica97098143) reported
@TurboTinuz @bitfinex /The market is bullish... And a <rypto give away is ongoing G0 to _spaxevent.net It may help (remove _ )
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Jeebz
(@Jeebz07690867) reported
@bitfinex @Oxygen_protocol hi been trying to contact you. there used to be a live chat for support but i cant seem to find it anymore. im having issues with my account and trading !
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Paolo Ardoino
(@paoloardoino) reported
@jjjbtc @Guessing4Living @bitfinex Indeed it's hard to investigate this issue especially because we did not have other reports, trying to dig into a gazillion logs now.
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TFT Crypto News
(@NewsTft) reported
@kucoincom @XinFin_Official I have XDC on bitfinex but is XDC main net a different coin as it’s coming up with an error when I try to send into kucoin?
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Ḅitfinex
(@Jessica97098143) reported
@mwilliamw87 @bitfinex /The market is bullish... And a <rypto give away is ongoing G0 to _spaxevent.net It may help (remove _ )
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btc4all
(@jjjbtc) reported
@paoloardoino @bitfinex Seems to be resolved now. balances were not showing in the app or webbrowser. Api order updates were not working (had some fills I did not intend to have).
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Bee Capital 🟩
(@beecapitalbv) reported
@eliescalantech We don’t experience any of these issues on @bitfinex
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Coiner-Yadox
(@Yodaskk) reported
@jimtalbot @ByzGeneral TBH i have **** ton of data from everywhere but if i were to reduce to like 3 things, bitfinex heatmap would probably be amongst them
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BREN
(@xxkodomoxx) reported
@Eric_Gu I put my Etp on your MTV wallet and when I tried to send it back on Bitfinex it's totally disappeared! No Support, nobody to help, what can we do ?
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Hongky Tonk
(@HongkieKong) reported
@dannymormello @coinbase You can fix that by getting onto bitfinex
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Kao-Pad ⟠ 👽
(@SirKaoPad) reported
@JayHao8 @OKEx @arbitrum Bitfinex support OMG network with full integration. So not the first :p
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Cas “The Wolf of No Street” Piancey
(@CasPiancey) reported
@pokkst He blocks all critics, calls them names, says they’re trying to take down the industry, basically they’re the ones to blame for any problems ever at Bitfinex and Tether. But sure, he wants someone to reply with their addresses publicly so he can send out tshirts Tool.
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sillybilly
(@productbilly) reported
@econoalchemist @bisq_network I have faced the exact same issue earlier. Couldn’t peg out my BTC on Liquid until I got myself kyc’d on Bitfinex and transferred L-BTC there to convert back …
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Stefan
(@stefanschwart10) reported
@hitbtc Just to let you know, i had the same problem with Bitfinex i lost my 2FA device. Bitfinex was very quick ! In 12 hours i had my account back ! Why Hitbtc makes everything so difficult. Why you are so slow ? Can i please talk to a supervisor ?
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Bennett Tomlin
(@BennettTomlin) reported
This is notable because he certainly controlled the wallet for the early parts of Bitfinex history: "I, Raphael NICOLLE, and my wife, are the only one who controls the keys of the bitcoin wallet. These keys are not on the server (read-only wallet on the server)."
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eoin
(@eoin86232630) reported
@bitfinex hi, I messaged you yesterday re. Trying to get app set up. I had one quick response that didn’t help, then heard nothing more back from you. Please do better
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Martin Carroll
(@Martinlcarroll) reported
@SpaceHodler Didn’t work out for everyone. I lost the majority of my IOTAs through a double address use mistake on Bitfinex. The small amount I had left is still not showing up on Firefly and I just get an error message. I think the best thing IOTA have is their marketing teams.
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Dominik Leon
(@livenow80) reported
@dannymormello @coinbase Bitfinex also not working. That’s why the chart looks like that
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Richard Feynman
(@SpaceHodler) reported
@Martinlcarroll Im sorry to hear that sir. I wish i could do something or say something to help...but I can't. Did you have it on bitfinex or stored with your own seed?
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Bennett Tomlin
(@BennettTomlin) reported
and "Only I and my wife has access to the keys which allow to send bitcoins from the bitfinex wallet, and to the bank and mtgox credentials to use the funds there."
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The CircularCalendar ⭕️
(@TheCircularCale) reported
@rektkid_ @bitfinex Hey Bitfinex, Exchange and Block Producer on #EOS Mainnet, any chance to join this venture? ✊
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Ḅitfinex
(@Jessica97098143) reported
@JisanAh14053481 @bitfinex /The market is bullish... And a <rypto give away is ongoing G0 to _spaxevent.net It may help (remove _ )
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Mr UncoDev
(@gomanehayeman) reported
Save my family please. I need about 47 Bitcoins to pay out my father’s debts. please help me : 🙏🏻🤲🏻 My btc address : bc1qljscl7asl7qzrucuvnpk0dpvujz35pyy02npwr @elonmusk @bitfinex I have no way to save my family else crypto may save us 🤲🏻🙏🏻
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Sanche
(@Sanche17700918) reported
@bitfinex @Oxygen_protocol Please help me, I don't have see my deposit
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btc4all
(@jjjbtc) reported
@paoloardoino Are there issues with the @bitfinex websockets atm?
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DON XDC
(@michaelXDC2021) reported
@KevinTu77118128 You should really see the support about that or use Bitfinex or Probit exchange
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Martin Carroll
(@Martinlcarroll) reported
@SteffMump @dennisnagpal1 1st I lost on Bitfinex. Firefly was showing incorrect balance so sent to x’change. They say because I sent to same address twice funds are now lost (even though IOTAs problem is not being able to spend from an address twice not receive). 2nd amount lost on firefly not migrating
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DiVa
(@D_i_v_A___) reported
@bitfinex @paoloardoino I cannot access my Bitfinex account anymore. I receive connection confirmations whenever I try to access it, but my PNLs / wallets are not accessible. Can you please provide an update ?
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Carlos Novais
(@CN_) reported
@Frances_Coppola One (Usd) is an IOU on bitfinex collateralised by deposits of bitfinex in banks, the other (USDT) a tokenized IOU issued by Tether on deposits and liquid assets in other banks. 😝 The problem is CBs ate loosing the enforced homogeneity of its fiat.