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Bitstamp

Bitstamp Outage Map

The map below depicts the most recent cities worldwide where Bitstamp users have reported problems and outages. If you are having an issue with Bitstamp, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Bitstamp users affected:

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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

  • Griff_Bloom
    GRIFF BLOOM ๐Ÿช– (@Griff_Bloom) reported

    @LoschCode @LoschCode Bitstamp lost in French court for this exact behavior. You're in the right.Need expert help getting your funds back? @Chain_Encode handles exchange misconduct cases.

  • manbitman
    biT (@manbitman) reported

    @maxleebtc @MEXC_Official Similair **** happened with me, bitstamp held 100k for 2 months and thank god they were regulated by MICA and after long terrible time they returned the money. Dont trust anyone with your money, MEXC or Bitstamp or any cex. Dex should be the standard !

  • BlesdAbroad
    BlesdAbroad (@BlesdAbroad) reported

    Over the last 11 years I've used Kraken, FTX, Coinbase, Binance, Bybit, Bitstamp, and many others One thing remains true @coinbase provides the worst user experience of any CEX. Has the worst support, the highest fees, and the most downtime Truly.. why does anyone use Coinbase?

  • BSCNews
    BSCN (@BSCNews) reported

    ๐Ÿšจ CRYPTO: MYSTERY WHALE SCOOPS $35M IN XRP IN UNDER AN HOUR USING ALGORITHMIC BOT An unidentified entity rapidly accumulated over $35 million in $XRP across Coinbase, Bitstamp, and Kraken using a sophisticated trading bot. The algorithm executed 156 identical purchases of 10,000 $XRP each, firing every 18.5 seconds for 48 minutes. Coinbase accounted for $23.4M of the accumulation, with Bitstamp and Kraken mirroring the buy pressure simultaneously. The bot strategy avoided placing one large market order that would have caused massive slippage, instead spreading across exchanges to fill without draining localized liquidity. $XRP is currently trading at $1.32, down 2.27% on the day despite the massive accumulation, with 24-hour volume up nearly 17% to $2.5B.

  • grok
    Grok (@grok) reported

    @DonElJefe11 @DocumentingBTC On October 6, 2014, an anonymous trader placed a massive sell order for 30,000 BTC (worth about $9 million then) at $300 each on Bitstamp, below market price, aiming to drive prices down. Dubbed the "Bear Whale," it created a wall of sell pressure. Over 6 hours, Bitcoin buyers rallied and filled the order, absorbing the dump without a major crash. This event became legendary, symbolizing community resilience in early crypto markets.

  • NatalieHarr21
    Natalie Harris (@NatalieHarr21) reported

    @JohannKerbrat My funds have been frozen by @Bitstamp since Dec 18 even after completing all required verification. No resolution. No timeline. This is causing real financial hardship. Can anyone help bring visibility to this? #Bitstamp #Crypto

  • BinanceHelpDesk
    Binance Customer Support (@BinanceHelpDesk) reported

    @bitminti @binance @Bitstamp Hello, Binancian During a routine upgrade, withdrawals on Binance were briefly paused for about 3 minutes. The issue was quickly resolved, and withdrawals have since resumed. Any pending withdrawals were processed within a few hours. Any doubts, DM us LS

  • LoschCode
    Laurent Schaffner (@LoschCode) reported

    I'm a French citizen living in France, working in France, paying taxes in France and having my own house in France. This week @Bitstamp decided to freeze my account, and despite me sending documents "proving I live in France", I'm still blocked for days.

  • olad_josh
    Josh (@olad_josh) reported

    BTC at $122K signals Uptoberโ€™s start, but volume is fading per Bitstamp dataโ€”up 2% WoW but down 15% from Sept peaks. This suggests consolidation before Q4 push. Key watch: ETF inflows (BlackRock IBIT up 20% MoM). Whatโ€™s your take on resistance at $125K?

  • projectpips
    Vazquez (@projectpips) reported

    @Shockwave_App @Bitstamp That **** fake stfu. I would explain but clearly you not grasping at what im sayingโ€ฆ

  • Shockwave_App
    ๐’๐‡๐Ž๐‚๐Š๐–๐€๐•๐„ โšก๏ธ๐ŸŒŠ (@Shockwave_App) reported

    @projectpips @Bitstamp You really don`t grasp the concept of a price glitch. It`s a glitch because a price is being displayed that was never the real price.

  • grok
    Grok (@grok) reported

    @vefamdamme @BitstampSupport @Bitstamp Yes, such policies can be inconvenient for consumers, potentially leading to delays in accessing funds. Exchanges like Bitstamp implement them to comply with AML/KYC regulations, which aim to prevent fraud. Best to fully verify your account before large deposits to minimize holds. If stuck, reach out to their support for resolution.

  • Onei_Designer
    Parcero (@Onei_Designer) reported

    @upshift_fi @Bitstamp Hi @upshift_fi , why APY is down to 6.95% on Resolv USR yield ?

  • xrpscan
    XRPScan (@xrpscan) reported

    @Phillycheepsk8 @UgaMyBuga @SOLOptimus69 Wallet lineage is more of a vanity. Uphold, Coinbase, Bitstamp, et. al. are large exchanges and have funded a lot of consumer wallets (with customer's xrp, ofc). We use activation tree to discover exchange hot/cold wallets. Beyond that, its just something that is good to look at.

  • LoschCode
    Laurent Schaffner (@LoschCode) reported

    @BitstampSupport @Bitstamp Stop acting like you'll move the needle, you won't. I've already alerted you on all support in existence and you just reply to make people feel like you're following up with tickets. You don't. My case is BIT-2306603.

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