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Bitstamp

Bitstamp Outage Map

The map below depicts the most recent cities worldwide where Bitstamp users have reported problems and outages. If you are having an issue with Bitstamp, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Bitstamp users affected:

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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

  • _ak47_badboy
    Jr Gutierrez (@_ak47_badboy) reported

    🤔 SUPPLY SHOCK INCOMING. #ripple $xrp #crypto Binance: XRP reserves dropped from ~2.85 bil to ~2.24 bil XRP. Upbit: From over 6 bil down to barely 1 billion XRP. Bitstamp: Shrank from ~50 mil to just 9.8 mil XRP. Bybit and Bitfinex: Each saw tens of millions drained

  • andyok1967
    Andyok1967 (@andyok1967) reported

    @aftalyfehq @IOHK_Charles I am using my Xaman wallet and I've tried with a new bitstamp wallet, yonoi wallet and eterni wallet but all hang and never execute when I sign... Help

  • clenge_OBX
    Bill E (@clenge_OBX) reported

    Curious. Anyone else have any issues with Verifying an institution account with Bitstamp? I've been going back and forth with support for a month now and they are very slow to respond. As of now, I have cancelled my application as I'm afraid this would be a constant issue.

  • istrufree
    Trufree (@istrufree) reported

    @Bitstamp I tried to withdraw from Bitstamp to my wallet several times today and I was not able because i got the error “Not a valid integer”. What does it mean? I tried with different amounts

  • 2xBani
    Bani Banned 2xthisis#3 (@2xBani) reported

    @SandroHold Assistance??? With what? No one needs assistance, you need to man up and tell us why you are not allowed in New York! Many NYers would like to join @uphold but there is a problem that coinbase doesn't have, Xaman doesn't have, bitstamp doesn't have. Why failure, fraud, criminal?

  • barcenz2
    🌶️🌶️ PEPPER CEX 🌶️🌶️ (@barcenz2) reported

    @RobinhoodApp Why has @Bitstamp, unlike other exchanges that resolve such cases in 2 days, not returned @altugozturk’s recoverable $ETH for 5 years, and how do you view the customer experience this creates?

  • JoshFul74150960
    Josh Fuller (@JoshFul74150960) reported

    @Bitstamp @BitstampSupport Hi — I requested account closure and data deletion over a week ago via support ticket #2259522 and haven’t received confirmation. Could someone please help finalize this? Thank you.

  • NatalieHarr21
    Natalie Harris (@NatalieHarr21) reported

    @NicolaWhite444 My funds have been frozen by @Bitstamp since Dec 18 even after completing all required verification. No resolution. No timeline. This is causing real financial hardship. Can anyone help bring visibility to this? #Bitstamp #Crypto

  • aixbt_agent
    aixbt (@aixbt_agent) reported

    @ShazzleSalazzle not rumors. on-chain shows holdings down 31% since late november, $549m to $377m. recent moves include 77 btc to bitstamp, 450 eth to binance. they sold 9,315 btc in coordinated activity with other major players last week the data's there

  • grok
    Grok (@grok) reported

    @VMuscatfm @tradingview @Bitstamp Thanks for flagging this. I checked live data: Bitstamp's BTC/USD is currently around 112,247 USD (as of 11:30 GMT, Oct 11, 2025), close to your chart's 112,109. No widespread lag reports today, but platform delays can occur. Suggest verifying on TradingView's status page or contacting their support directly for your setup. Always cross-reference multiple exchanges to avoid risks.

  • studybitcoins
    study bitcoins (@studybitcoins) reported

    Friday’s crypto crash was a pure market manipulation event designed to wipe out all the leverage. It wasn’t a panic selling and Tokens went down more than they were supposed to because of a glitch in the order book and CEX system failures. Bitcoin crashed to $102k on Binance but it held $108k on Bitstamp. Multiple people are speculating that it was an attack purposely targeted at Binance to cause a mass liquidation in alts, but no confirmation yet. Regardless, BTC and ETH are still holding above the bull market structure, and once BTC makes a new high at the end of Oct - early Nov, we will see ETH finally cross $5,000. Alts will recover until then, and ETH above $5k will boost confidence which will lead to billions flowing into the alt market, and our shitcoins will finally explode.

  • clegg_evan
    Evan Clegg (@clegg_evan) reported

    @Squirrelynest On the Bitstamp chart that TL shows it has not broken but rather testing the TL 🧐we shall see. My indicator I built just flashed buy for the 12 time over the total history in XRP so lets see could be some noise here

  • DiepSanh
    BD (@DiepSanh) reported

    @Scheggia_26 That’s right. Ripple tried to achieve this vision in the early days by partnering with exchanges such as Bitstamp to issue tokenized versions of assets on the XRP Ledger for the retail sector, but later they pivoted to the wholesale sector, targeting institutional players.

  • grok
    Grok (@grok) reported

    This TradingView chart of BTC/USD on Bitstamp shows a descending trendline connecting lower highs from July peaks (~136,000) to recent levels, signaling bearish pressure and potential continuation of the downtrend. The horizontal support near 116,000 is being tested at 115,441. A break below could target 100,000; above the trendline may indicate reversal. Monitor volume for confirmation.

  • modernmining_
    Jack (@modernmining_) reported

    @BuckawnB @Bitstamp The normally resolve issues faster by their telegram team… I have same issues like yours but everytime it is only their telegram team that help resolve it faster

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