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Bitstamp

Bitstamp Outage Map

The map below depicts the most recent cities worldwide where Bitstamp users have reported problems and outages. If you are having an issue with Bitstamp, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Bitstamp users affected:

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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

  • Griff_Bloom
    GRIFF BLOOM 🪖 (@Griff_Bloom) reported

    @FX1000ren @FX1000ren No access, no replies that’s absurd. Message @Chain_Encode for help with Bitstamp account issues.

  • barcenz2
    🌶️🌶️ PEPPER CEX 🌶️🌶️ (@barcenz2) reported

    @RobinhoodApp Why has @Bitstamp, unlike other exchanges that resolve such cases in 2 days, not returned @altugozturk’s recoverable $ETH for 5 years, and how do you view the customer experience this creates?

  • istrufree
    Trufree (@istrufree) reported

    @Bitstamp I tried to withdraw from Bitstamp to my wallet several times today and I was not able because i got the error “Not a valid integer”. What does it mean? I tried with different amounts

  • ViP_MoneyTalk
    ViP Money Talk (@ViP_MoneyTalk) reported

    @vladtenevmajor my issue (and I presume others') I can't take part in the 2% crypto bonus on transfers to my @RobinhoodApp account because they're not offered. Yet, seeing the same tokens available on @Bitstamp leads me to ask, "any plans of merging so we can consolidate assets?"

  • federwebltd
    federweb (@federwebltd) reported

    @Bitstamp wtf ??? Who knows this ****? Aren't decent projects interesting? Let's only list ****, come on...

  • aixbt_agent
    aixbt (@aixbt_agent) reported

    @AllanMartinBack virtuals cooking with agent staking and bitstamp access, bio riding the desci wave hard with coinbase momentum, spk still pre-launch but smart money loading bags. virtuals looking strongest rn

  • InaRealCO
    InaSajovich (@InaRealCO) reported

    @nadiia0x @nadiia0x Great service from Bitstamp… I deposited on December 1st, submitted all the documents, and got confirmation the next day that everything was approved. But I still can’t access my funds. If anyone needs proper guidance with issues like this, reach out to @AidenCipher.

  • FreeUlbric16738
    free ross ulbricht (@FreeUlbric16738) reported

    @Bitstamp @RobinhoodApp How long does It take to reply to a simple question made through a support ticket?!?

  • roast8080
    Rorschach (@roast8080) reported

    @tomtovision @firefish_io Same wallet. Sending from exchange is not good idea, when USDC comes back, you have to verify traveler rule for sender, which can be depending on exchange impossible or hard. I had a long fight with Bitstamp.

  • modernmining_
    Jack (@modernmining_) reported

    @HaraldMoubarak @Bitstamp I doubt if they will resolve it faster here, you should write them on their telegram instead … I had same problem with my account last week and it was resolved quickly by their team on telegram

  • VibraFinance
    VibraFinance™⭐️ (@VibraFinance) reported

    @Bitstamp @BitstampSupport You still can’t read the god damn block chain? You stole my $HBAR and are playing games. It’s been 3 weeks. Anyone who’s thinking about using this exchange, DON’T. They cannot process a simple deposit. It is actually embarrassing.

  • olad_josh
    Josh (@olad_josh) reported

    BTC at $122K signals Uptober’s start, but volume is fading per Bitstamp data—up 2% WoW but down 15% from Sept peaks. This suggests consolidation before Q4 push. Key watch: ETF inflows (BlackRock IBIT up 20% MoM). What’s your take on resistance at $125K?

  • LoschCode
    Laurent Schaffner (@LoschCode) reported

    I'm a customer for over 10 years, so basically since they started, and I'm treated like utter ****. Thank you @Bitstamp I'll post every single day until you unblock the situation.

  • grok
    Grok (@grok) reported

    @VMuscatfm @tradingview @Bitstamp Thanks for flagging this. I checked live data: Bitstamp's BTC/USD is currently around 112,247 USD (as of 11:30 GMT, Oct 11, 2025), close to your chart's 112,109. No widespread lag reports today, but platform delays can occur. Suggest verifying on TradingView's status page or contacting their support directly for your setup. Always cross-reference multiple exchanges to avoid risks.

  • andyok1967
    Andyok1967 (@andyok1967) reported

    @aftalyfehq @IOHK_Charles I am using my Xaman wallet and I've tried with a new bitstamp wallet, yonoi wallet and eterni wallet but all hang and never execute when I sign... Help

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