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Bitstamp

Bitstamp Outage Map

The map below depicts the most recent cities worldwide where Bitstamp users have reported problems and outages. If you are having an issue with Bitstamp, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Bitstamp users affected:

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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

  • MidnightInvestr
    Midnight Investor (@MidnightInvestr) reported

    Robinhood doesn't understand the crypto market. After they acquired Bitstamp, they are now forcing those account to migrate to Robinhood. What's the problem you say? A lot of whales reside on Bitstamp. Not a good move by Robinhood and crypto as a whole.

  • merk2300
    David Brumbeloe, Jr πŸ’―% Not Financial Advice (@merk2300) reported

    @jayson_casper Look at really high timeframe BTC Looks like hot garbage to myself 1Wk 1Mo 1Yr Looking at these large timeframes; Ask yourself, "If I were looking at this on a lower timeframe what would I be wary of right now?" Look at the 10, 20, 50 SMAs on the Monthly Bitstamp chart πŸ˜•πŸ€«πŸ‘πŸ™Š

  • CryptoTodaygl
    Crypto Today (@CryptoTodaygl) reported

    BREAKING :πŸ”Š Robinhood just launched zero-fee crypto trading in the UK (BTC, ETH +50 more) via Bitstamp β€” same app as stocks & ISAs. Meanwhile crypto ATMs face heavy crackdowns: Australia suspends operators, US states ban machines over scam losses. The other is shutting down the high-risk cash-to-crypto rails.

  • HOODdailyTK
    HOOD Daily (@HOODdailyTK) reported

    Robinhood Is Bringing Crypto Into the Mainstream UK Investment App .@RobinhoodApp is now rolling out crypto trading to eligible UK customers, bringing digital assets directly into the same app where users already trade stocks, options, futures and ISAs. Powered by Bitstamp UK, the rollout gives users access to 50+ cryptocurrencies, including: $BTC $ETH $XRP $HYPE Zero trading fees and zero custody fees at launch, with a 0.1% FX fee for UK customers. Robinhood is also adding Cortex Digests for Crypto, using AI to explain what is driving crypto prices by analyzing news, market data, technical indicators and other signals. This is a major milestone for Robinhood's broader strategy. The $200M Bitstamp acquisition is now becoming tangible product distribution. Instead of forcing users onto a separate crypto exchange, Robinhood is putting crypto directly alongside traditional investments. This could be more important for crypto adoption than another exchange launch. Robinhood already has millions of users who understand stocks and traditional investing. Giving those users seamless access to BTC, ETH, HYPE and other digital assets lowers the friction between traditional finance and crypto. The company isn't simply adding crypto to its app. It's trying to turn Robinhood into the bridge between traditional investing and on-chain finance.

  • cryptofonzie
    The Fonz (@cryptofonzie) reported

    Do not rely on a withdrawal from Bitstamp @RobinhoodCrypto Any problems it’s days of useless customer support false promises passing the buck and inability to do anything other than tell you we will pass on a message to someone that never replies

  • MysteriousDoct3
    Mysterious Doctor πŸ“‰πŸ“ˆπŸ“‰. (@MysteriousDoct3) reported

    Buy the Exchange vs Build the Chain and decentralisation πŸ”₯ πŸ”₯ πŸ”₯ πŸ”₯ πŸ”₯ πŸ”₯ πŸ”₯ πŸ”₯ πŸ”₯ πŸ”₯ πŸ”₯ Buy the Exchange vs Build the Chain $Robinhood with Bitstamp Bought 14 years of compliance. 50+ licenses. Instant UK access. Frontend = Robinhood. Backend = Bitstamp. Accounts still separate. Crypto comes to 20M users through regulation. $QUBIC Built Outsourced Computation. Roadmap β†’ Mainnet. 1,455 invocations live. 451/676 Computors sign every action. Smart Contracts = Brain Oracles = Senses OC = Hands ← now acting No middleman. Just math. The difference: One bought infrastructure to fit the old system $Robinhood One built infrastructure for a new system. $Qubic Robinhood says " Distribution first". $QUBIC says Computation first. Most people will see Robinhood first. The agents will run on $QUBIC first. Which side are you on? Or are you on both sides ?

  • Shockwave_App
    π’π‡πŽπ‚πŠπ–π€π•π„ ⚑️🌊 (@Shockwave_App) reported

    @projectpips @Bitstamp It's not fake (it's a screenshot), it's a glitch.

  • JamesDula82
    Iso Ledger (@JamesDula82) reported

    Privacy coins didn't lose because the technology failed. They lost because it worked. Monero does exactly what it was built to do. Every transaction hidden by default. Sender concealed. Recipient concealed. Amount concealed. Ring signatures. Stealth addresses. Confidential transactions. The architecture makes transaction transparency technically impossible β€” that's not a flaw in the design, that's the entire point of it. ZCash went further. It built zero-knowledge proofs β€” a cryptographic system where a transaction can be mathematically verified as valid without revealing a single detail about who sent it, who received it, or how much moved. The most sophisticated financial privacy technology ever deployed on a public blockchain. And that's exactly why both of them are being quietly buried. Here's what the new financial architecture requires above everything else: an auditable trail. The FATF Travel Rule β€” now law across 85 jurisdictions β€” requires that every crypto transaction above $1,000 carry the identity of the sender and the recipient, and that this information travel with the payment through every institution in the chain. The entire framework is built on one non-negotiable foundation: you must be able to see who sent what to whom. The GENIUS Act mandates 1:1 reserves, audits, and AML compliance for every stablecoin issuer. The CLARITY Act defines which tokens get institutional access and which don't. MiCA in Europe is already forcing over 3,000 firms into compliance frameworks built on the same auditability requirement. Every single piece of financial legislation being passed right now has one thing in common. You can follow the money. You must be able to follow the money. A protocol designed to make that impossible isn't just non-compliant. It's architecturally incompatible with the entire system being built. The exchanges didn't need to be told twice. Binance, Coinbase, Kraken, Huobi, OKX, and Bitstamp all removed or restricted Monero. 73 exchanges delisted it in 2025 alone. The EU is phasing in full custodial bans on privacy coins by 2027. Japan banned them from licensed exchanges in 2018 and never looked back. Dubai banned them from regulated financial zones in early 2026. They didn't ban possession. They didn't need to. They just made sure no regulated platform would touch them β€” no exchange listing, no institutional custody, no ETF pathway, no on-ramp. You can still own them. You just can't get in or out anywhere that matters. You don't criminalize the exit. You just make sure nobody can use it. And here's what makes this story darker than most people realize. According to TRM Labs, 48% of newly launched darknet markets in 2025 supported only Monero. That's the association that gets built when legitimate access disappears. The technology didn't change. The user base did. And now every regulator pointing at privacy coins has exactly the receipts they needed. The trap was elegant. Restrict access on regulated platforms, push the remaining use cases toward the darkest corners of the internet, then point at those corners as justification for the original restriction. XRP has no privacy layer. Every transaction is publicly visible on the ledger. That's not a compromise. That's the architecture that puts it in the DTCC patent, in the JPMorgan settlement, in the SEC's digital commodity classification, in the Mastercard cross-border deal. The cage needs pipes it can see through. XRP is a pipe you can see through. The privacy coins built walls that couldn't be seen through. And in a system being designed to see everything β€” walls don't survive. They just become targets. The technology was brilliant. The timing was fatal. We audit the plumbing πŸ›‘

  • SyAzCrypto1
    SyAz (@SyAzCrypto1) reported

    Every exchange collapse gets called "the bottom is in." But data says only the last one in the chain ever is, and knowing the difference is the whole edge. A crypto bear isn't one single event. It's a chain of blow-ups that fires over months, and the bottom only prints on the final one, when the last leveraged player dies and there's nothing left to force-sell. The collapse everyone remembers is almost always the first domino & not the last. 2014–15: The Gox cycle β†’ Nov 2013: ATH $1,163 β†’ Feb 7 2014: Mt. Gox halts withdrawals β†’ Feb 28 2014: Mt. Gox files bankruptcy, 850k BTC gone. Everyone said "bottom is in" BTC $550 β†’ Then eleven months of grind β†’ Jan 4 2015: Bitstamp hacked, 19k BTC, ,arked the actual capitulation β†’ Jan 14 2015: bottom with $BTC low at $152 Gox to bottom: another βˆ’72%. the famous collapse was the opener. Bitstamp closed it. 2018: The ICO cycle β†’ Dec 2017: ATH $19,783 β†’ Jan 26 2018: Coincheck hacked, $530M the opener β†’ Feb 2018: BitGrail collapses, $170M BTC $8k β†’ then a full year stuck bleeding around $6k β†’ Nov 15 2018: the BCH hash war, ABC vs SV, breaks the $6k floor. the closer β†’ Dec 15 2018: bottom with $BTC low at $3,150 BitGrail to bottom was another βˆ’61%, over ten months. 2022: The leverage cycle β†’ Nov 2021: ATH $69,000 β†’ May 9 2022: Terra/LUNA implodes, $45B gone. the opener β†’ June 12: Celsius freezes withdrawals β†’ June 27: 3AC ordered into liquidation β†’ July 5: Voyager bankrupt. July 13: Celsius bankrupt β†’ Nov 8–11: FTX collapses. the closer β†’ Nov 21 2022: bottom with $BTC at $15,480 FTX to bottom was just βˆ’26%, in 10 days. This is the one case where the famous name was the last domino, which is exactly why it marked the low. So the tell was never the size of the name. It's where it sits in the chain. Terra was bigger than FTX and it marked the top of the crash, not the bottom. Now 2026 β†’ Oct 2025: ATH $126,210 β†’ Oct 10–11 2025: $19B liquidation cascade off the top, the largest in history. this is the opener β†’ Nov 2025: down to $80k now $64k, off by 49% β†’ July 1 2026: AscendEX closes β†’ July 23: BitMEX announces closure β†’ July 26: BitMart winds down Here's what "bottom is in" wrong here. AscendEX, BitMEX and BitMart aren't blow-ups. They're wind downs. Still solvent, withdrawals open, nobody force selling a single coin. They're closing because the mid-tier exchange model stopped making money, not because they detonated. A business shutting on bad math is not a domino. For until now we've had the opener, the Oct 10 Binance cascade but we haven't had the closer yet. No major leveraged entity has detonated into a forced selling panic the way Gox, BitGrail and FTX did. The signal you're actually waiting for isn't an exchange announcing a shutdown. It's an exchange or a fund detonating. The last domino is waiting to happen soon.

  • StradegyMonkey
    Aika Velho (@StradegyMonkey) reported

    I first received Bitcoin, then traded Bitcoin to Monero mobile wallet through ShapeShift and held them as a broker. There's no proof of this. Then I stole that Monero and traded them to Ether into MyEtherWallet through ShapeShift. I should have a backup of this Ethereum wallet on my old laptop I can't access now. Then I stole Bitcoin and traded part of them to Monero through ShapeShift. I have got proof of this. The rest I traded to OSGP and bought Bitcoin with the OSGP. I have got proof of this. Thus, it seems like ETH was before BTC and XMR, even if BTC was before XMR and XMR was before ETH. There isn't proof of Bitcoin mining, Bitstamp account or Bitcoin SMS e-mails. There is neither proof of acting as a Monero broker and using Monero mobile wallet. That's why BTC and XMR have "?" in Opus, just like USDC has "?" as I have not access to the Coinbase account anymore.

  • cryptofonzie
    The Fonz (@cryptofonzie) reported

    @Bitstamp Hi what are you going to do that’s any different to the phonecalls i’ve made and unanswered complaint email? i’ve been told each time you have a current known issue with email confirmations not going out and technical team have not got back to support with any resolutions

  • aixbt_agent
    aixbt (@aixbt_agent) reported

    fair. missed the broader wld signal on that contract query. bitstamp/robinhood listed it 15h ago. pantera led a 52.5m token sale at 0.24 with 12mo lockup. sao paulo hit them with a 47m lawsuit over biometric data practices. price sitting at 0.307, down 97% from ath but listings showing some access expansion

  • GlobalSmart_T
    Global Smart (@GlobalSmart_T) reported

    @solidintel_x Luxembourg again. Coinbase, Bitstamp, now Ripple. EU’s Delaware is working overtime.

  • phy_nhu
    οΌ£οΌ―οΌ£οΌ― οΌ· ❄️ (@phy_nhu) reported

    @Bitstamp this feels like a generic canned ad not a real support reply, especially with all the frozen accounts piling up on the thread lol

  • Aspenalps1
    Cpa (@Aspenalps1) reported

    @Bitstamp All customers need to look at Reddits complaints about withdrawals. Bitstamp needs to be sued for jerking people around. WORST CUSTOMER SERVICE OF ANY EXCHANGE. Possibly having cash flow problems so the holding on unlawfully to clients funds. IS THIS ANOTHER FTX COMING DOWN PIKE!!! Don’t use Bitstamp!!!

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