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Bitstamp

Bitstamp Outage Map

The map below depicts the most recent cities worldwide where Bitstamp users have reported problems and outages. If you are having an issue with Bitstamp, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Bitstamp users affected:

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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

  • shield_tech_des
    Shield Tech (@shield_tech_des) reported

    Of you are not able to withdraw or your account is frozen write a report to us for help #Bitstamp withdrawal #bitstamp Frozen account #bitstampsupport

  • _ak47_badboy
    Jr Gutierrez (@_ak47_badboy) reported

    🤔 SUPPLY SHOCK INCOMING. #ripple $xrp #crypto Binance: XRP reserves dropped from ~2.85 bil to ~2.24 bil XRP. Upbit: From over 6 bil down to barely 1 billion XRP. Bitstamp: Shrank from ~50 mil to just 9.8 mil XRP. Bybit and Bitfinex: Each saw tens of millions drained

  • Bitcoinapolis55
    Bitcoinapolis: Bitcoin is hope ⚡️🤓 (@Bitcoinapolis55) reported

    @MDBitcoin Yup and the problem will be here as long as all these platforms allow access to ZCASH YET call themselves Bitcoiners. Looking at you CZ, Armstrong, and Winklevoss Winklevoss. Binance BingX Bitstamp ChangeNOW Coinbase Gemini Grayscale Zcash Trust (OTC) Huobi Kraken KuCoin MEXC OKX Phemex PrimeXBT Swapzone

  • andyok1967
    Andyok1967 (@andyok1967) reported

    @aftalyfehq @IOHK_Charles I am using my Xaman wallet and I've tried with a new bitstamp wallet, yonoi wallet and eterni wallet but all hang and never execute when I sign... Help

  • PastaBeanFras
    FM (@PastaBeanFras) reported

    @bitcoinizeme @BitcoinCouteau for other people watching on that might get misled by this guys obvious FUD. This is a Bitstamp issue. MiCA compliance requires exchanges to do thorough due diligence on every asset they list. 1....

  • MFarhan433
    Farhan $SLX FARMER (@MFarhan433) reported

    Your analysis of $BTSE (Bitstamp Token) raises critical red flags that align with common patterns in crypto markets. Let’s dissect the key points and their implications: 1. Exit of Major Funds (FBG, Jump, Big Brain) Why It Matters: Institutional investors like FBG Capital, Jump Trading, and Big Brain Capital are known for their high-conviction, data-driven strategies. Their complete exit from $BTSE suggests: Loss of Confidence: These funds likely assessed the token’s fundamentals (e.g., utility, adoption, governance) and concluded it lacks long-term value. Liquidity Drain: Institutional exits often trigger cascading sell-offs as smaller holders follow, accelerating price decay. Historical Precedent: Similar fund exits preceded collapses in tokens like $FTX, $LUNA, and $FTT, where ecosystem collapse followed institutional disengagement. 2. On-Chain Inactivity Smart Traders & Whales Absent: Smart traders typically build positions during low-liquidity periods to accumulate at discounts. Their absence implies no perceived upside or high risk of further decay. Whale Inactivity: Large holders (whales) usually move tokens on-chain when planning to sell or accumulate. The lack of whale activity suggests no strategic interest in $BTSE. Active Wallets Dwindling: A shrinking number of active wallets indicates user base erosion. This is a death spiral for tokens, as reduced participation leads to lower liquidity, which further deters new users. 3. Liquidity Crisis Thin Trading Volume: Low on-chain volume means high slippage and difficulty exiting positions. In a crisis, this could lead to forced liquidations or impossible exits. Example: If a $1M position in $BTSE is sold, the lack of buyers could cause the price to collapse instantly, resulting in substantial losses. Exchange Operations vs. Token Health: While Bitstamp (the exchange) may remain operational, the token’s ecosystem is decoupled. This is akin to a bank holding company (e.g., JPMorgan) vs. its stock (JPM) — the latter can underperform due to poor governance or market sentiment. 4. Broader Market Context Post-2023 Crypto Winter: The broader market has seen a flight to quality (e.g., $BTC, $ETH), leaving speculative tokens like $BTSE in the dust. $BTSE’s lack of unique utility (e.g., governance rights, staking yields, or integration with Bitstamp’s services) makes it a pure play on Bitstamp’s survival, which is itself under regulatory scrutiny in some regions. Regulatory Risks: Bitstamp’s parent company (Bitstamp N.V.) faces SEC investigations in the U.S. and FCA scrutiny in the UK. Regulatory actions could directly impact $BTSE’s value, even if the exchange remains operational. 5. What This Means for Holders Short-Term Outlook: High Risk of Further Depreciation: Without institutional or retail inflows, $BTSE is likely to trend lower. The token’s value is tied to Bitstamp’s survival, which is itself under pressure. Liquidity Traps: If holders attempt to sell, they may face zero buyers or exploitative market makers (e.g., wash trading bots) that exacerbate slippage. Long-Term Outlook: Scenario 1: Bitstamp pivots to a regulated, token-agnostic model, rendering $BTSE obsolete. Scenario 2: Bitstamp collapses, leading to $BTSE becoming a "zombie token" with no intrinsic value. 6. How to Navigate This For Holders: Exit Gradually: If liquidity exists, consider selling in small increments to avoid price shocks. Monitor Regulatory News: Track Bitstamp’s legal battles and any announcements about $BTSE’s future utility. For Traders: Avoid Shorting: Thin liquidity makes shorting $BTSE risky. A sudden regulatory lifeline for Bitstamp could trigger a short squeeze. Watch for Catalysts: Look for on-chain activity spikes (e.g., whale movements) or Bitstamp’s strategic announcements.

  • VibraFinance
    VibraFinance™⭐️ (@VibraFinance) reported

    @BitstampSupport @Bitstamp We have already been thru this. Your company is a complete embarrassment. No one is capable of reading the block chain? How is this even possible.

  • projectpips
    Vazquez (@projectpips) reported

    @Shockwave_App @Bitstamp That **** fake stfu. I would explain but clearly you not grasping at what im saying…

  • InaRealCO
    InaSajovich (@InaRealCO) reported

    @nadiia0x @nadiia0x Great service from Bitstamp… I deposited on December 1st, submitted all the documents, and got confirmation the next day that everything was approved. But I still can’t access my funds. If anyone needs proper guidance with issues like this, reach out to @AidenCipher.

  • abschud
    AbsChud (@abschud) reported

    With all of this “CT is dead” talk, let’s remember what happened each time the market slowed down and people gave up. Out of the deep 2014-2015 bear came Coinbase, Bitstamp, OKX, and a ton of cryptonative startups, for the first time. Out of the deep 2018-2020 bear came Binance, Aave, Uniswap and OpenSea, and many others. Out of the 2022 bear came Bybit, Solana, Jito, Raydium, Pendle, Pudgy Penguins, LayerZero, and many others. Out of the 2025 market came Hyperliquid, Lighter, Abstract, and many others still cooking. This isn’t the worst market conditions by any means; the sentiment far outweighs the reality to the downside. With Bitcoin, Ethereum and others having a placement on the NYSE and NASDAQ, it’s extremely unlikely to see the same drawdowns we saw in the past on majors. Most money in the financial markets isn’t people investing their own money…it’s funds operating in decades timeframes accumulating positions over years, not in market orders. It is true that the easy times to rotate are over for now. But the real builders have just begun. And the real capital rotation has just begun. 🤝

  • blackdarko11111
    blackdarko1111 🇷🇸 🇷🇺 (@blackdarko11111) reported

    @Bitstamp Did you guys still actively working on how to process my refund since july 25th ? Do you payment team knows it takes only seconds to process a tx. I could show them for free if you like. shame what you are doing to your users shame shame shame

  • LambofCrypto
    CryptoLamb (@LambofCrypto) reported

    wen $zec spot listing wtf gibs @Bitstamp @RobinhoodApp

  • bitminti
    BITMINTI (@bitminti) reported

    @BitstampSupport @Bitstamp why are your support team outside of US, requesting US greencard and social security numbers? What is your legal base to request these sensitive documents? Please explain. @RobinhoodApp

  • TweeterIsToxic
    switchbacksidecork (@TweeterIsToxic) reported

    @Bitstamp @RobinhoodApp Not a single post since June 2024. Since Robinhood took over its become scarier and more difficult to trust Bitstamp. Even after all the KYC, its never enough. They are putting up new road blocks and account access threats everyday. Sad to see an OG exchange sink so fast.

  • ViP_MoneyTalk
    ViP Money Talk (@ViP_MoneyTalk) reported

    @vladtenevmajor my issue (and I presume others') I can't take part in the 2% crypto bonus on transfers to my @RobinhoodApp account because they're not offered. Yet, seeing the same tokens available on @Bitstamp leads me to ask, "any plans of merging so we can consolidate assets?"

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