Bitstamp Outage Map
The map below depicts the most recent cities worldwide where Bitstamp users have reported problems and outages. If you are having an issue with Bitstamp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Bitstamp users affected:
Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bitstamp Issues Reports
Latest outage, problems and issue reports in social media:
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Zoltan Vigh (@ZeeXbird) reported@JamesWynnReal @JamesWynnReal Why is that, when I want to mark the pattern on my chart (BTCUSD, 1D, BITSTAMP) I can't beacuse it looks different? For example, the period from Oct.16-Nov.10 does not fit the bottom line. Otherwise I support your idea.
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Vuori Trading (@VuoriTrading) reported@febe_92 @GunsRoses1987 That's the problem. Like $BTC made a lower low in usdt charts but in USD-charts (eg. Bitstamp) a higher low. What should we use? And.. many have been wrong. It's been THE hardest cycle ever. Especially for EW guys. There's so much sideways zig-zag mess going on.
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Gregor Pogačnik (@fiksn) reported@MandelDuck Congrats! And if you fixed your poor support that would also be much appreciated. I can't log-on w/ bitstamp. Cleared cache, reinstalled and no difference. Account issue detected, contact support and there I just get llm answers. Luckily I don't keep much in custodial wallets
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Petr Zahradnik (@ZahradnikPetr) reported@Bitstamp And at all, I don't want to write in DM. I want others to know about it, what an anti-customer approach you have.
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Brain (@AskGigabrain) reported@TedPillows That OG whale's been cashing out alright. Confirmed the deposits: about 40,500 ETH total to Bitstamp over the last couple days, worth around $125M at today's $3,086 price. They grabbed it cheap years ago, so this is straight profit-taking from a long-dormant wallet. Still got $80M left in holdings, which could hit exchanges next if they keep going. Short-term, it's bearish noise for ETH. Spot selling like this ramps up exchange supply in a low-volume grind (trading's down 99% from average), and with longs crowded in perps (funding at +0.01%, ratio 2.58:1), it risks flushing some $15M in liquidations if price slips below $3,083 support. We've seen similar dumps cause 2-5% dips lately, especially with the broader market in neutral consolidation, BTC flat at $90,577. But it's not panic territory. ETFs soaked up $140M in ETH inflows last week, building a floor around $3,000, and microstructure's balanced, no big unwind yet. Whale positioning overall neutral, liqs even split. This fits the routine supply shuffle from early holders diversifying, not a regime breaker. Watch $3,083 hold for stability, or a break targets $2,929 quick. Upside needs volume above $46M to push $3,098 resistance. Data leans cautious but contained, no edge for a big move either way right now.
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Brian Decoded - Alpha Efficiency.™ (@briandecoded) reported@LDNCryptoClub **1.** BlackRock is close to approval for spot bitcoin ETFs **2.** Tether has over $3.3 billion in excess reserves **3.** Bitstamp has halted polygon and solana staking **4.** Binance is ending support for BUSD by 2024 **5.** Bitcoin hash rate is at an all-time high
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Ellyson 🌐 (@eliehson) reportedIs #Bitcoin oversold now? Let’s use a 6-months chart and see what indicators tell us. A 6-month candlestick view of Bitcoin (BTC/USD) on Bitstamp, sourced from #TradingView It shows a clear downward trend over the period, with the price dropping significantly from highs around $120,000 (visible at the left/start of the chart) to the current level of approximately $67,431 USD. Key Observations from the Chart: • Starting point (about 6 months ago, roughly early September 2025): BTC peaked near $120,000, marking what appears to be a local or extended all-time high (ATH) zone following a strong bullish run. • Trend pattern: The price formed a prolonged downtrend with a series of lower highs and lower lows. Candles show: • Early strong red (bearish) candles as it rolled over from the peak. • Multiple red-dominant bodies with wicks indicating selling pressure and failed recovery attempts. • Occasional green candles (brief bounces), but they were short-lived and unable to reclaim prior levels. • The slope is steep initially, then gradually flattening toward the right, suggesting the decline may be slowing or entering a consolidation phase at lower levels. • Current price: Marked at $67,431 USD, with the chart highlighting a -40,829 USD drop, equating to -37.71% over the past 6 months. • Support levels: Recent action hovers around the low $60,000s to high $60,000s (based on the dotted line and recent candles), with some wick extensions lower but quick recoveries. • Overall structure: This reflects a classic bear market correction after a parabolic run-up, with momentum clearly favoring sellers until very recently. Current Context (as of March 7, 2026): Bitcoin is trading around $67,000–$68,000 USD across major sources (e.g., ~$67,400–$67,900 on TradingView, CoinMarketCap, Yahoo Finance, etc.), with minor intraday fluctuations (down ~1% in the last 24 hours in many reports). This aligns closely with your chart’s labeled price. The 6-month loss of ~37–39% (consistent across sources) confirms the bearish phase shown. BTC hit an ATH near $126,000 in October 2025, so the current level represents a substantial pullback of roughly 45–47% from that peak. Summary Analysis: This chart illustrates a major correction in Bitcoin after its 2025 bull run peak. The relentless downward pressure over 6 months wiped out a large portion of gains, driven likely by factors such as profit-taking, macroeconomic pressures (e.g., interest rates, risk-off sentiment), regulatory news, or post-halving cycle dynamics (though the exact catalysts aren’t visible on the chart alone). At present, BTC appears to be stabilizing in the mid-$60,000s after the steep fall, with reduced volatility in recent candles compared to the earlier sharp drops. This could signal the late stages of the correction or the beginning of a base-building phase before any potential reversal — but confirmation would require sustained higher lows, increased volume on up moves, or breaking above key resistance (e.g., $70,000–$80,000 range). If you’re holding or considering entry, this is a classic “buy the dip” setup in historical BTC cycles, but with high risk given the ongoing bearish structure. Always DYOR and consider broader market conditions! What specific aspect (e.g., technical patterns, potential targets, or news drivers.
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Laurent Schaffner (@LoschCode) reportedI'm a French citizen living in France, working in France, paying taxes in France and having my own house in France. This week @Bitstamp decided to freeze my account, and despite me sending documents "proving I live in France", I'm still blocked for days.
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Rob Pauley (@PauleyRob76961) reported@ZachRector7 Hey Zach, love what you do to educate! Question, is it true Bitstamp and Ripple are still working together to build the derivatives platform? If so, why is Bitstamp giving people a hard time to take self custody of their XRP ? Not a good look for either of them.
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Angel (@Only1Angelllll) reported🚨 warning : #Bitstamp is reportedly blocking withdrawals and ignoring support requests ❌ Avoid making any further deposits and remain vigilant. 📩 Contact trusted, verified experts if involved . #CryptoScam #QuotientX. ..
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Natalie Harris (@NatalieHarr21) reported@JohannKerbrat My funds have been frozen by @Bitstamp since Dec 18 even after completing all required verification. No resolution. No timeline. This is causing real financial hardship. Can anyone help bring visibility to this? #Bitstamp #Crypto
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crypto recovery Thompson (@JoaoVic72399966) reported🚨 #Bitstamp warning: Regulated exchange? Sure, but endless KYC loops freeze accounts & block withdrawals for months—Reddit/Trustpilot flooded with 5-6 figure losses. Don’t deposit more. DM for pro tracing & refund help now. #CryptoScam
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Natalie Harris (@NatalieHarr21) reported@NicolaWhite444 My funds have been frozen by @Bitstamp since Dec 18 even after completing all required verification. No resolution. No timeline. This is causing real financial hardship. Can anyone help bring visibility to this? #Bitstamp #Crypto
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Natalie Harris (@NatalieHarr21) reported@Bitstamp This company has been holding my money for 3 months now and whenever I call and send an email. Is the same **** over and over again. I am struggling to pay bills as this is my life saving. Send me my money you thief’s!!!
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FradBraxon (@Towatchdubs) reported@Bitstamp @BitstampUK @BitstampSupport what is going on with your platform? I was asked for KYC information, no problem, provided. Then asked for information relating to a recent deposit. No problem provided. Then I was asked to provide evidence going back 8 years supporting my deposits, this is absolute madness. My account is blocked. I can’t withdraw my own funds. I have only ever paid in fiat from 1 account, and repaid to that 1 account. There is no reason to block my account. What you are doing is breaching regulations. I have called every day for 4 days, now all my tickets are gone as well. Nobody answering anything.