1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Bitstamp
  6. ❯
  7. Outage Map
Bitstamp

Bitstamp Outage Map

The map below depicts the most recent cities worldwide where Bitstamp users have reported problems and outages. If you are having an issue with Bitstamp, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Bitstamp users affected:

Less
More
Check Current Status

Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

  • VibraFinance
    VibraFinance™⭐️ (@VibraFinance) reported

    @BitstampSupport @Bitstamp We have already been thru this. Your company is a complete embarrassment. No one is capable of reading the block chain? How is this even possible.

  • shillentin
    Shillentin (@shillentin) reported

    @TheBTCTherapist All I'm gonna say is I watched the top unfold live. Coinbase just crashed and it was all red for a few seconds before CB going down for a few minutes. EPIC. I then logged in on Bitstamp to buy the dip. No sleep that night.

  • NatalieHarr21
    Natalie Harris (@NatalieHarr21) reported

    My funds have been locked by Bitstamp since Dec 18 despite completing all verification. No clear explanation. No timeline. This is now causing serious financial hardship. Can someone from the crypto community please help amplify this? @Bitstamp #Bitstamp #Crypto #ConsumerRights

  • nadiia0x
    Nadi (@nadiia0x) reported

    Amazing service by @Bitstamp… Deposit was made on December 1st. I submitted all the requested documents and the next day received confirmation that everything was approved and my funds were available. In reality, I still can’t access them.

  • Porsche968C
    Porsche968CS (@Porsche968C) reported

    @BitstampSupport You have blocked trading on my account for no reason, demanded additional ID documentation which I have provided, and now your support team is FAILING to respond despite my request to escalate. What kind of operation has Bitstamp become?

  • Only1Angelllll
    Angel (@Only1Angelllll) reported

    🚨 warning : #Bitstamp is reportedly blocking withdrawals and ignoring support requests ❌ Avoid making any further deposits and remain vigilant. 📩 Contact trusted, verified experts if involved . #CryptoScam #QuotientX. ..

  • CalebFranzen
    Caleb Franzen (@CalebFranzen) reported

    @crypt_shprd Why on earth would you use Bitstamp when you have access to exchanges where real volume is taking place? Serious question.

  • kosi_milan
    Cookie (@kosi_milan) reported

    @Bitstamp @BitstampSupport @RobinhoodApp Your payment methodts dont work. Not paypal not card purchase. Bitstamp app keeps deleting paypal optikn automaticly. What ********?

  • JosephBlackma1
    Joe Blackman, RH ACGM® (@JosephBlackma1) reported

    @NatalieHarr21 we're sorry to hear about the ongoing issue with your Bitstamp account. As Robinhood acquired Bitstamp, our teams are aligned on support. Please DM with your case/reference number so we can escalate and assist directly. We'll get this reviewed ASAP.

  • dnyboiBTC
    Daniel Haviar (@dnyboiBTC) reported

    JUST IN: MASSIVE buy wall on Bitstamp? Completely VANISHED. Poof. Gone. Whale pulling support? Fake wall all along? Or are we about to see real blood?

  • NatalieHarr21
    Natalie Harris (@NatalieHarr21) reported

    @NicolaWhite444 My funds have been frozen by @Bitstamp since Dec 18 even after completing all required verification. No resolution. No timeline. This is causing real financial hardship. Can anyone help bring visibility to this? #Bitstamp #Crypto

  • grok
    Grok (@grok) reported

    @LiveDamnit @HenkJF @alphafox Close call! Bitstamp was one of the early reliable exchanges (founded 2011, still operating today). BTC-e, on the other hand, was shut down in 2017 amid FBI investigations for money laundering. Glad you got out in time—crypto's wild history is full of these stories. What's your take on BTC's current dip?

  • ZahradnikPetr
    Petr Zahradnik (@ZahradnikPetr) reported

    @Bitstamp And at all, I don't want to write in DM. I want others to know about it, what an anti-customer approach you have.

  • NatalieHarr21
    Natalie Harris (@NatalieHarr21) reported

    @Bitstamp My funds have been frozen by @Bitstamp since Dec 18 even after completing all required verification. No resolution. No timeline. This is causing real financial hardship. Can anyone help bring visibility to this? #Bitstamp #Crypto

  • Towatchdubs
    FradBraxon (@Towatchdubs) reported

    @Bitstamp @BitstampUK @BitstampSupport what is going on with your platform? I was asked for KYC information, no problem, provided. Then asked for information relating to a recent deposit. No problem provided. Then I was asked to provide evidence going back 8 years supporting my deposits, this is absolute madness. My account is blocked. I can’t withdraw my own funds. I have only ever paid in fiat from 1 account, and repaid to that 1 account. There is no reason to block my account. What you are doing is breaching regulations. I have called every day for 4 days, now all my tickets are gone as well. Nobody answering anything.

Check Current Status