1. Home
  2. Companies
  3. Bitstamp
  4. Outage Map
Bitstamp

Bitstamp Outage Map

The map below depicts the most recent cities worldwide where Bitstamp users have reported problems and outages. If you are having an issue with Bitstamp, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Bitstamp users affected:

Less
More
Check Current Status

Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

  • HOODdailyTK
    HOOD Daily (@HOODdailyTK) reported

    Robinhood Is Bringing Crypto Into the Mainstream UK Investment App .@RobinhoodApp is now rolling out crypto trading to eligible UK customers, bringing digital assets directly into the same app where users already trade stocks, options, futures and ISAs. Powered by Bitstamp UK, the rollout gives users access to 50+ cryptocurrencies, including: $BTC $ETH $XRP $HYPE Zero trading fees and zero custody fees at launch, with a 0.1% FX fee for UK customers. Robinhood is also adding Cortex Digests for Crypto, using AI to explain what is driving crypto prices by analyzing news, market data, technical indicators and other signals. This is a major milestone for Robinhood's broader strategy. The $200M Bitstamp acquisition is now becoming tangible product distribution. Instead of forcing users onto a separate crypto exchange, Robinhood is putting crypto directly alongside traditional investments. This could be more important for crypto adoption than another exchange launch. Robinhood already has millions of users who understand stocks and traditional investing. Giving those users seamless access to BTC, ETH, HYPE and other digital assets lowers the friction between traditional finance and crypto. The company isn't simply adding crypto to its app. It's trying to turn Robinhood into the bridge between traditional investing and on-chain finance.

  • Kaique0819
    Alexander Pierce (@Kaique0819) reported

    Don’t Get Fooled by This Bounce — The Real Risk for BTC May Be Just Starting Don’t rush to call this green candle a reversal. Looking at the Bitstamp 4H chart, BTC is now trading around $77,300. Yes, it bounced from the $76K area, but the real problem is: It still has not reclaimed the key resistance zone. Previously, BTC dumped from above $82K and broke below: $80K $79K $78K That means the short-term structure has shifted from strong upside momentum into weak recovery mode. Right now, there is only one key zone to watch: $77.5K–$78K. If BTC can reclaim this area, the bounce may continue toward $78.8K–$79.5K. But if BTC fails here and gets rejected again, this move is likely just a technical bounce — or even a bull trap. The most dangerous signal is this: $78K used to be support. Now it has become resistance. That is one of the clearest signs of a weak structure. My view is direct: BTC is not in a safe reversal yet. It is bouncing inside a danger zone. There are only two scenarios from here: Reclaim $78K: The bounce can continue, with targets around $79K–$79.5K. Fail below $78K: The bounce may fail, and price could retest $76.5K–$76K. If $76K breaks again, the next stop could be $75K–$75.5K. So don’t get fooled by one green candle. The real signal is not that BTC bounced. The real signal is: Can it reclaim the key levels it just lost? My view is simple: $77.5K–$78K is the short-term life-or-death zone. Fail to reclaim it, and this bounce is a trap. Reclaim it, and BTC may finally start repairing the structure. Do you think BTC reclaims $78K first, or retests $76K? Follow me if you want my next breakdown on the confirmation signals above $78K. I’ll keep tracking this 4H chart. Not financial advice. This is only my personal opinion.

  • iamrahulinc
    Rahul K (@iamrahulinc) reported

    🚨𝗥𝗢𝗕𝗜𝗡𝗛𝗢𝗢𝗗 𝗖𝗥𝗬𝗣𝗧𝗢 𝗩𝗢𝗟𝗨𝗠𝗘 𝗣𝗟𝗨𝗡𝗚𝗘𝗦 𝟲𝟮% 𝗬𝗢𝗬 𝗜𝗡 𝗝𝗨𝗟𝗬! Robinhood’s total crypto notional trading fell to $10.9 B in July, a 33% drop from June and 62% less than a year ago. The app’s own crypto activity slid to $4.3 B, down 74% year‑over‑year. Bitstamp also saw a slump, with volume sinking 45% to $6.6 B. $BTC remains the benchmark for market moves.

  • FX1000ren
    SalamAndr (@FX1000ren) reported

    @BitstampSupport 2/9 2017 I opened a Bitstamp account as an EU customer. My account was fully verified. It was a regular retail account with a relatively small balance.

  • David_Miller166
    David Miller (@David_Miller166) reported

    SCAM ALERT — #Bitstamp Reports of frozen balances and withdrawal problems ❌ ⏳ Act quickly if affected. 📩 DM for expert #CryptoRecovery support. #ScamAlert

  • KoZmoh
    Brian (@KoZmoh) reported

    Four “features” I want to see Robinhood ( $HOOD ) implement @vladtenev @RobinhoodApp International Markets: Open up Europe, Japan, UK, and Canada to US users. Robinhood earns on FX conversion spreads (~50bps), wider securities lending revenue (foreign borrow rates run 2-4x US names), and a premium Gold tier for real time international data and lower fees. Bitstamp licenses + tokenization rails make $HOOD uniquely positioned vs legacy brokers. Forex Trading: Direct currency pairs (EUR/USD, GBP/JPY etc.) with 24/5 access. Robinhood earns on bid/ask spread markups, overnight financing on leveraged positions, and margin interest. Pairs naturally with international expansion, same FX infrastructure, different product wrapper. High margin and recurring revenue. Again can offer lower fees for gold members. Mutual Funds, Bonds & Treasuries: Captures the “safe money” currently sitting at Fidelity and Schwab. Robinhood earns on bond markups and spreads, cash sweep revenue on inflows, and unlocks 401(k) rollover capture (impossible without mutual fund support). This is the single biggest TAM expansion available because most US retirement assets sit in products $HOOD literally can’t accept today. Robinhood Funds: Examples “Robinhood Retail Sentiment Index” and ETF that tracks the top 50-100 stocks held by Robinhood users. “Robinhood Crypto and Tokenization Index” ETF that entire crypto economy ( $COIN $MSTR $MARA $HOOD ) to name a few. Robinhood would make margin on expense ratios.

  • Kaique0819
    Alexander Pierce (@Kaique0819) reported

    BTC has broken below 75K! This is no longer an ordinary pullback. Short-term bears are accelerating their sell-off. Looking at the Bitstamp 4H chart, BTC has fallen all the way from the 82.5K high, and the structure on the right side now looks extremely weak: 80K broken. 78K broken. 76K broken. Now even 75K has failed to hold, with the price struggling around 74.8K. The most dangerous signal is not how much it has fallen, but that every rebound is getting weaker, and former support levels are continuously turning into new resistance levels. During this sell-off, the large bearish candles on heavy volume are very obvious, indicating that this is not simply a washout in the short term, but that the market is actively releasing risk. Next, there are only two key zones to watch: First, 74.3K–74.5K. This is the nearest defense line at the moment. As long as it can still hold, BTC may first see a technical rebound, targeting 75.5K–76K. Second, 75.5K–76K. This is the level the bulls must reclaim. If BTC cannot get back above it, any rebound will look more like an opportunity to escape rather than a reversal signal. My view is very direct: BTC remains bearish in the short term. If 74.3K fails again, the next step could very likely be a direct test of 74K, or even the 73.5K area. Only by reclaiming 76K can the selling pressure from this decline possibly ease. The easiest mistake to make right now is rushing to buy the dip after seeing one small green candle. In a downtrend, a rebound does not equal a reversal. Do you think BTC will rebound back to 76K first, or continue falling toward 73.5K? Comment “Rebound” or “Keep Falling.” Follow me. I will continue tracking BTC’s next key turning point. For personal opinion only. Not financial advice.

  • aaaljaz
    aljaz (@aaaljaz) reported

    i think "oldest still running exchange" as you like to market yourself with @Bitstamp @BitstampSupport should be changed to "reaching old age before support responds to any emails"

  • glcharts1618
    GL Charts (@glcharts1618) reported

    bitcoin:native BTC/USD aVWAPs update - Bitstamp. See previous post. At that moment, we could not have a bottom confirmation yet. Price was at the point where it was seeing the first reaction from the 2026 VWAP. In the meantime, price made another low below 60K, followed by an aggressive move up. It looks similar to what happened in 2022. It is just an interesting similarity, which still does not guarantee the bottom as long as price does not reclaim 83K as support.

  • asu_maro39
    West (@asu_maro39) reported

    Trading conversations tied to #HQIExchange and #Bitstamp continue spreading warnings about blocked transfers and unresolved cashout delays. Quiet support can be requested directly.

  • NatalieHarr21
    Natalie Harris (@NatalieHarr21) reported

    @Bitstamp Do not recommend Bitstamp to people. They are not a good company. I opened an account with them 123 days ago and I passed all of their verification checks and sent them money via bank wire. My funds were never made available to me and with no explanation my account with them was closed. I am still waiting for my funds to be returned 70 days later. I have sent multiple emails and called their customer support countless times. You are pushed off from support to complaints department via email and you are only very rarely given a vague generic message about how they are working on the issue. Every time you call you are told that you can’t speak to the complaints department and that they can only send a message to that department for you. If you plead then they will escalate the message. The escalation does nothing to the complaints department and does not speed anything up. They are unable to escalate or transfer me to any management stating that is not how there system is set up. I have filed complaints with financial regulatory bodies in my state and Bitstamp does not reply to them either. Robinhood will not help stating that it is a Bitstamp issue. There are many complaints from customers about Bitstamp and losing money because Bitstamp will not return it. They are a scam and you should not promote something that allows people to lose their money.

  • FX1000ren
    SalamAndr (@FX1000ren) reported

    @erhnns01 @RobinhoodApp Because Bitstamp doesn't value its clients, they have been blocking my account for 2 years and arbitrarily taking away my login details.

  • Kaique0819
    Alexander Pierce (@Kaique0819) reported

    Bitcoin is stuck at 77.3K. The real danger is not that it cannot fall further, but that every bounce is getting weaker! Looking at the Bitstamp 4H chart, BTC has fallen all the way from the 82.5K high. 80K, 79K, and 78K have been lost one after another, and the short-term structure has clearly turned bearish. Right now, the price is consolidating around 77.3K. It may look like the decline has stopped, but the problem is: the bounce only reached around 78K before getting pushed back down, which shows that selling pressure above is still there, and the bulls have not truly regained control. Next, there are only two key levels to watch: 77K–76.5K: The current defense zone. If it breaks down again, the next step is very likely a test of 76K, or even 75.5K. 78K–78.5K: The threshold for a short-term reversal. Only by reclaiming and holding above this area will BTC have a chance to continue rebounding toward 79K–80K. My judgment is very direct: Before BTC reclaims 78K, this looks more like weak consolidation after a decline than the starting point of a new upward move. The most dangerous market condition is not a sharp drop. It is when every bounce is weaker than the last one. Do you think BTC will reclaim 78K first, or break directly below 76.5K? Follow me. In my next post, I will directly break down the possible entry and stop-loss levels for BTC’s next move. (This is only my personal opinion and does not constitute investment advice.)

  • MetGlobal
    Steve K. Loucks (@MetGlobal) reported

    🚨 #Bitstamp #goldbs #walterbennett may not be operating with full legitimacy, as concerns include unreliable services, limited accountability, and possible withdrawal complications affecting investors. If impacted, seek support promptly via DM.

  • merk2300
    David Brumbeloe, Jr 💯% Not Financial Advice (@merk2300) reported

    @jayson_casper Look at really high timeframe BTC Looks like hot garbage to myself 1Wk 1Mo 1Yr Looking at these large timeframes; Ask yourself, "If I were looking at this on a lower timeframe what would I be wary of right now?" Look at the 10, 20, 50 SMAs on the Monthly Bitstamp chart 😕🤫👍🙊

Check Current Status