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Bitstamp

Bitstamp Outage Map

The map below depicts the most recent cities worldwide where Bitstamp users have reported problems and outages. If you are having an issue with Bitstamp, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Bitstamp users affected:

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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

  • CryptoTodaygl
    Crypto Today (@CryptoTodaygl) reported

    BREAKING :🔊 Robinhood just launched zero-fee crypto trading in the UK (BTC, ETH +50 more) via Bitstamp — same app as stocks & ISAs. Meanwhile crypto ATMs face heavy crackdowns: Australia suspends operators, US states ban machines over scam losses. The other is shutting down the high-risk cash-to-crypto rails.

  • cryptofonzie
    The Fonz (@cryptofonzie) reported

    Again @bitstamp UK withdrawals not working as usual Customer Support will not give a straight answer

  • LT_TonyDiamond
    Tony Christodoulou (@LT_TonyDiamond) reported

    @Bitstamp is holding my assets hostage. •Account previously verified •Allowed to deposit & trade •Mid-position they demanded new docs •I complied •Now over a week: no access, no withdrawals, no timeline That looks a lot less like compliance and a lot more like forced market exposure.

  • MysteriousDoct3
    Mysterious Doctor 📉📈📉. (@MysteriousDoct3) reported

    $Robinhood is pushing crypto to UK users through Bitstamp.🔥🔥🔥🔥🔥🔥🔥 What did actually happen? 1. Acquisition: Robinhood closed a $200M deal to buy Bitstamp in June 2025. Bitstamp is the world's longest-running crypto exchange, founded in 2011. 2. UK Rollout: Robinhood UK customers can now explore crypto assets directly in the Robinhood app — prices, charts, watchlists. 3. How it works: All actual trading, transfers, and staking still happen on `Bitstamp UK Limited`, not inside the Robinhood UK app. Robinhood UK itself doesn't provide crypto services. 4. The catch right now: You can't use funds from your Robinhood account to buy crypto on Bitstamp yet. The accounts are separate. And Robinhood UK app still doesn't support direct crypto trading. Why Bitstamp? Bitstamp gives Robinhood instant global infrastructure: - 50+ licenses including UK/EU/US - Institutional business and deep liquidity - Spot exchange, staking, lending, crypto-as-a-service - Branded now as "Bitstamp by Robinhood" Robinhood's goal: expand outside the US and get into institutional crypto. CEO Vlad Tenev said "Our work is just beginning". What's next? Robinhood is integrating Bitstamp into Robinhood Legend with Smart Exchange Routing. They also plan to migrate Bitstamp by Robinhood assets to Robinhood directly, with no transfer fees. From Feb 1, 2027 Bitstamp by Robinhood will be view/sell/withdraw only. So for UK users today, you can track crypto in the Robinhood app, but to actually trade you still go through Bitstamp UK. #Robinhood

  • NatalieHarr21
    Natalie Harris (@NatalieHarr21) reported

    @Bitstamp Do not recommend Bitstamp to people. They are not a good company. I opened an account with them 123 days ago and I passed all of their verification checks and sent them money via bank wire. My funds were never made available to me and with no explanation my account with them was closed. I am still waiting for my funds to be returned 70 days later. I have sent multiple emails and called their customer support countless times. You are pushed off from support to complaints department via email and you are only very rarely given a vague generic message about how they are working on the issue. Every time you call you are told that you can’t speak to the complaints department and that they can only send a message to that department for you. If you plead then they will escalate the message. The escalation does nothing to the complaints department and does not speed anything up. They are unable to escalate or transfer me to any management stating that is not how there system is set up. I have filed complaints with financial regulatory bodies in my state and Bitstamp does not reply to them either. Robinhood will not help stating that it is a Bitstamp issue. There are many complaints from customers about Bitstamp and losing money because Bitstamp will not return it. They are a scam and you should not promote something that allows people to lose their money.

  • HammerToe
    Matt Hamilton (@HammerToe) reported

    @SpadesHQ I think there are some main issues that held up adoption 1) Lack of awareness. Most people just don't know it exists. And certainly a lot of people not aware of the better experience it has. 2) Lack of central exchange support for issued assets. Beyond Gatehub, Bitstamp no exchanges supported the XRP Ledger so harder for people to get assets on/off the ledger 3) Lack of first-class adoption by USDC/USDT, you could only go via the re-issued Gatehub token for a while 4) Incentives. Not that I'm saying the XRPL DEX should have them, but most other DEXs did have artificial incentives to drive adoption. 5) "Its not Ethereum". It is just different to what a lot of people are first introduced to. Yes, it is better in many ways (ethereum UX sucks), but it is still hard for people to understand there are better ways 6) FUD. A lot of negative association to Ripple by OGs. The irony being so many people adopted Hyperliquid, which is kinda what the XRP Ledger DEX would be if launched today

  • PastaBeanFras
    FM (@PastaBeanFras) reported

    @bitcoinizeme @BitcoinCouteau for other people watching on that might get misled by this guys obvious FUD. This is a Bitstamp issue. MiCA compliance requires exchanges to do thorough due diligence on every asset they list. 1....

  • NatalieHarr21
    Natalie Harris (@NatalieHarr21) reported

    @Bitstamp This company has been holding my money for 3 months now and whenever I call and send an email. Is the same **** over and over again. I am struggling to pay bills as this is my life saving. Send me my money you thief’s!!!

  • cryptofonzie
    The Fonz (@cryptofonzie) reported

    @RobinhoodCrypto @BitstampSupport @AskRobinhood Bitstamp support are so difficult to deal with won’t give a straight answer on anything

  • crypnot_com
    Crypnot (@crypnot_com) reported

    Robinhood is rolling out crypto trading in the UK, giving eligible customers access to more than 50 assets, including Bitcoin, Ethereum, XRP and Hyperliquid, through Bitstamp UK inside the Robinhood app. The company says trading, custody and account-maintenance fees are zero, although FX fees apply. Crypto holdings are not protected by the FSCS or Financial Ombudsman Service. $BTC $ETH $XRP $HYPE #CryptoNews #Robinhood

  • computerhilfe5
    computerhilfe5 (@computerhilfe5) reported

    @BitstampSupport @bitstam @RobinhoodApp_EU I made a withdrawal but later the ammount showed up as seperate deposite to my bitstamp account with no explenation given. You charged fees twice and support does not answer. It has been 24 days since my request.

  • projectpips
    Vazquez (@projectpips) reported

    @Shockwave_App @Bitstamp That **** fake stfu. I would explain but clearly you not grasping at what im saying…

  • UzOnChain
    UZ | DeFi (@UzOnChain) reported

    Robinhood Chain since the past week I have been looking into the chain matrices and I was disappointed. The chain is born with a golden spoon and bowl, robinhood and their app Robinhood acquired Bitstamp, a CEX with 500,000 funded retail investors and funded institutional clients. This allowed the company to enter the EU, UK, and US crypto market. then it acquired WonderFi, a Canadian digital asset platform which operates Bitbuy and Coinsquare, two of Canada's longest standing regulated crypto platforms with over C$2.1 billion in assets under management. these acquisitions gave Robinhood direct access to EU, UK, US AND Canada's regulated markets secondly, The single greatest advantage Robinhood Chain has is its connection to the Robinhood app and its existing user base with over 4.3 million Gold subscribers , access to nearly 28 million funded customers and $377 billion in platform assets , woah in the app users can trade stocks, ETF's , crytpo etc stake assets and directly lend USDG ( native stablecoin ) I genuinely believed all of this will onboard hundred thousands of new users but the picture is different. 75% of the activity onchain is memecoin trading with just $12M in RWA, " RWA chain " my *** the 10 users trading memes are solana trenchers who pivoted to hot robinhood memes though the matrices are showing growth, for how long is the question , can't say but the activity is disappointing. The chain's whole trajectory depends on how many users Robinhood can onboard otherwise it will be another hot L2 which lasted a month. lets see what happens

  • DD____
    DD❤️DOGE/🕊️/ 买美股上WEEX (@DD____) reported

    @CrisTMcrew Bitstamp down 45% hurts.

  • PinkyndTheGainz
    Pinky (@PinkyndTheGainz) reported

    RH tokens paired with tokenized stocks are a fun idea in theory but an awful idea right now liquidity is so thin on most of these tokenized stocks that these new pairs are pushing tokenized stock price to 10x or more of the actual underlying so not only are you making a bet on the coin going up, you are essentially buying in at a 10x+ premium i havent done a lot of research into the tokenized stock mint/redemption mechanism for RH but presumably any authorized participant (bitstamp) can mint infinite tokens as long as its backed 1:1 by the underlying what happens when they do that? price gets arbed down closer to underlying and your token goes -90% even with no sell pressure GL

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