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Bitstamp

Bitstamp Outage Map

The map below depicts the most recent cities worldwide where Bitstamp users have reported problems and outages. If you are having an issue with Bitstamp, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Bitstamp users affected:

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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

  • CalebFranzen
    Caleb Franzen (@CalebFranzen) reported

    @crypt_shprd Why on earth would you use Bitstamp when you have access to exchanges where real volume is taking place? Serious question.

  • NatalieHarr21
    Natalie Harris (@NatalieHarr21) reported

    @JohannKerbrat My funds have been frozen by @Bitstamp since Dec 18 even after completing all required verification. No resolution. No timeline. This is causing real financial hardship. Can anyone help bring visibility to this? #Bitstamp #Crypto

  • clenge_OBX
    Bill E (@clenge_OBX) reported

    Curious. Anyone else have any issues with Verifying an institution account with Bitstamp? I've been going back and forth with support for a month now and they are very slow to respond. As of now, I have cancelled my application as I'm afraid this would be a constant issue.

  • CryptelligenceX
    Patric H. | CryptelligenceX (@CryptelligenceX) reported

    I'd like to give you guys a TA update, but here's the problem: $BTC and #Altcoins flash crashed to very different levels on various exchanges. E.g., Bitcoin tapped $100K on Kraken, $107K on Coinbase, $109K on Bitstamp. SUI tapped $0.16 on Kraken, $2 on Coinbase. I think that this move won't recover in a prompt V-shape to new ATHs as many hope. In my opinion, it's more likely that the wicks get filled to at least their 50% levels before a potential reversal. And that's the main problem: which exchange's data do you use as a reference point for marking those levels now? In my opinion, this will take weeks to stabilize. Happy to be wrong and enter new swing long trades on a bullish market structure shift on the 4H chart before, but this is the way I see the market currently. There's no rush to jump into positions already. You can wait for more data (candles) and a clear trend shift.

  • Charbel_Nam
    Charbel (@Charbel_Nam) reported

    @Bitstamp @BitstampSupport what this is ****. You closed account without possibility of withdrawal.

  • JoaoVic72399966
    crypto recovery Thompson (@JoaoVic72399966) reported

    🚨 #Bitstamp warning: Regulated exchange? Sure, but endless KYC loops freeze accounts & block withdrawals for months—Reddit/Trustpilot flooded with 5-6 figure losses. Don’t deposit more. DM for pro tracing & refund help now. #CryptoScam

  • KoZmoh
    Brian (@KoZmoh) reported

    Four “features” I want to see Robinhood ( $HOOD ) implement @vladtenev @RobinhoodApp International Markets: Open up Europe, Japan, UK, and Canada to US users. Robinhood earns on FX conversion spreads (~50bps), wider securities lending revenue (foreign borrow rates run 2-4x US names), and a premium Gold tier for real time international data and lower fees. Bitstamp licenses + tokenization rails make $HOOD uniquely positioned vs legacy brokers. Forex Trading: Direct currency pairs (EUR/USD, GBP/JPY etc.) with 24/5 access. Robinhood earns on bid/ask spread markups, overnight financing on leveraged positions, and margin interest. Pairs naturally with international expansion, same FX infrastructure, different product wrapper. High margin and recurring revenue. Again can offer lower fees for gold members. Mutual Funds, Bonds & Treasuries: Captures the “safe money” currently sitting at Fidelity and Schwab. Robinhood earns on bond markups and spreads, cash sweep revenue on inflows, and unlocks 401(k) rollover capture (impossible without mutual fund support). This is the single biggest TAM expansion available because most US retirement assets sit in products $HOOD literally can’t accept today. Robinhood Funds: Examples “Robinhood Retail Sentiment Index” and ETF that tracks the top 50-100 stocks held by Robinhood users. “Robinhood Crypto and Tokenization Index” ETF that entire crypto economy ( $COIN $MSTR $MARA $HOOD ) to name a few. Robinhood would make margin on expense ratios.

  • without_a_shirt
    Life (@without_a_shirt) reported

    @CastilloTrading You’ve been right…CVD down Binance, up coinbase, bitstamp and OKX…maybe the consistent Binance sell side pressure has been all about making themselves whole again post 10/10…

  • Watchingthis21
    Watchingthis2☮️♥️🌎🍀🔺 (@Watchingthis21) reported

    @Bitstamp Wen can we get access these on Robinhood? I want the lend feature on RH too.

  • c_abreeden2016
    Cathy Breeden -🪝🛠️ @Xaman® + XRPL + Xahau (@c_abreeden2016) reported

    @GoldLoverXo Buy XRP: Uphold, Bitstamp, Kraken. Store securely: Xaman, Ledger, Tangem Need more help? Just ask me

  • anantanandgupta
    Anant Anand Gupta (@anantanandgupta) reported

    @Bitstamp I had to choose the public channel to shame the support process followed/adopted by @Bitstamp to cater the customer. where customer is kept in complete darkness and is not responded properly / clearly making them suspect malicious intentions towards not returning the funds.

  • LambofCrypto
    CryptoLamb (@LambofCrypto) reported

    wen $zec spot listing wtf gibs @Bitstamp @RobinhoodApp

  • abschud
    AbsChud (@abschud) reported

    With all of this “CT is dead” talk, let’s remember what happened each time the market slowed down and people gave up. Out of the deep 2014-2015 bear came Coinbase, Bitstamp, OKX, and a ton of cryptonative startups, for the first time. Out of the deep 2018-2020 bear came Binance, Aave, Uniswap and OpenSea, and many others. Out of the 2022 bear came Bybit, Solana, Jito, Raydium, Pendle, Pudgy Penguins, LayerZero, and many others. Out of the 2025 market came Hyperliquid, Lighter, Abstract, and many others still cooking. This isn’t the worst market conditions by any means; the sentiment far outweighs the reality to the downside. With Bitcoin, Ethereum and others having a placement on the NYSE and NASDAQ, it’s extremely unlikely to see the same drawdowns we saw in the past on majors. Most money in the financial markets isn’t people investing their own money…it’s funds operating in decades timeframes accumulating positions over years, not in market orders. It is true that the easy times to rotate are over for now. But the real builders have just begun. And the real capital rotation has just begun.

  • anantanandgupta
    Anant Anand Gupta (@anantanandgupta) reported

    @Bitstamp i have been following up with the support team since last one month and they are simply refusing to transfer the funds in indirect words. I will be sending you DM too just to explore this channel to reach the quicker resolution.

  • Dawn07249190172
    DawnOfTruth (@Dawn07249190172) reported

    @Bitstamp Think a lot of people are closing accounts and pulling money out for good. U may see a crash bigger than ever if this 💩 isn’t fixed immediately. Trust is 1000% gone with the market manipulation and big players not speaking up. Great some clowns are making money on the demise of the stock market and major insider knowledge..but it’s close to being a beyond repairable problem.

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