Bitstamp Outage Map
The map below depicts the most recent cities worldwide where Bitstamp users have reported problems and outages. If you are having an issue with Bitstamp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Bitstamp users affected:
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Transactions
Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Singapore, Central Singapore Community Development Council | 1 |
| Edermünde, Hessen | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bitstamp Issues Reports
Latest outage, problems and issue reports in social media:
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Six Casso
(@SixCasso) reported
Warning everyone to steer clear of @Bitstamp they have some bank issue and therefore bank withdrawals are not being received. In addition all their contact lines are inactive including support, complaints by email and phone. #****
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Tom
(@tomyersuk) reported
@BitstampSupport I have sent you a support request over 2 days ago via raising a ticket AND sending an email to your support email but I have received no response. I was recommended bitstamp as a reliable UK exchange and now I am starting to worry that it really isn't! Help plz!
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Kügi
(@mkuegi) reported
@Bitstamp I seriously can't believe that elon is doing that. What a **** show...
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lowstrife
(@lowstrife) reported
@PRHillmann @fintechfrank I've been a Bitstamp (among others) customer for a decade. I'll be fine.
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Z
(@user25609) reported
@BitstampSupport @Bitstamp You are not letting me withdraw my funds . Support number BIT-1649119 If my funds are not available for withdrawal tomorrow I will be opening a bank claim
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RatPakXrpl
(@xrplstuff) reported
Is @Bitstamp ach deposits not working? And says @FlareNetworks is available on Bitstamp but it’s not showing up for me. @XRPjenna ?
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Ghizela Lambertus
(@GLambertus84800) reported
@Bitstamp Waiting is boring. Im still fully hedged and not cutting any shorts until price drops to 25/26k or flips 30/31k resistance to support, I'm super grateful to @Altcoinkarlhein for the Info,Trading tutorials im 2 btc up this month Dm him to learn how!!
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Jeison samudio
(@jeison_sam94623) reported
@user25609 @BitstampSupport @Bitstamp Hi I have the same issue for 5 weeks and they just say the are working on my case No one is fix in the problem they just bs 5 weeks I don’t have access to my money
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Loud Tuna
(@blaXgorilla) reported
@Bitstamp @BitstampSupport Your 2FA is junk it’s the reason I’m locked out n can’t gain access to my account is your forced 2fa junk. It’s forced on you anyone signing up watch out u don’t lose your phone number or anything cause the 2fa that’s meant to prevent lockout or lose is actually causing me2lose
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Digital Demo
(@DigitalDem48839) reported
Introducing Bitstamp, the leading cryptocurrency exchange platform for all your trading needs! Need help with your account? Our website support, Go Live Agent, is just a call away! Dial +1 (866) 364-1375 to connect with a live agent now! #Bitstamp #CryptocurrencyExchange
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Lafa
(@lafachief) reported
@1NDi60 my first bitcoin buy was p2p in an McDonald's from a Chinese guy in 2013 a few months later they shut down LocalBitcoins and i was forced to register on bitstamp since then it only became stranger and stranger each year
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Cheg Weg
(@WegCheg) reported
@Bitstamp GIVE ME MY MONEY BACK. You have blocked withdrawals from my account are you joking? Customer service hang up on me. My ticket number is BIT-1646071. Let me withdraw my BTC or I SWEAR I will come down to your London office tomorrow and call the police
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BitstampSupport
(@BitsampSuppport) reported
@jeison_sam94623 @Bitstamp Jeison Samudio will have try to help you but it seems you don’t want to follow the process for you to get this issue resolved
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Sameer Shastri
(@Shastreetz) reported
@BitstampSupport Hi Bitstamp Support, I have not heard anything from your complaints team for the past 12 days (and counting). Any reason why? I don't think that this qualifies as "keeping me updated".
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Z
(@user25609) reported
@BitstampSupport @Bitstamp Still blocked from withdrawals after 3/4 days Support ticket : BIT-1649119 They have not got back to me about my issue of not being able to withdraw my funds and I am still blocked from withdrawing anything. This is all after my first deposit
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