Bitstamp

Bitstamp Outage Map

The map below depicts the most recent cities worldwide where Bitstamp users have reported problems and outages. If you are having an issue with Bitstamp, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Bitstamp users affected:

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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

  • Andrej49731732 Andrej.H (@Andrej49731732) reported

    @BitstampSupport Bitstamp app not working!

  • WegCheg Cheg Weg (@WegCheg) reported

    @Bitstamp GIVE ME MY MONEY BACK. You have blocked withdrawals from my account are you joking? Customer service hang up on me. My ticket number is BIT-1646071. Let me withdraw my BTC or I SWEAR I will come down to your London office tomorrow and call the police

  • HammerToe Matt Hamilton (@HammerToe) reported

    @gadget78 @Bitstamp @GateHub I use Wise and no, it is not very costly or time consuming. Normally transfers take less than a day. But from other banks it can be longer. E.g. from Lloyds it takes a week. Revolut don't even support USD to Barbados.

  • getderb Shooter 40SW.eth McGavin (@getderb) reported

    @jjinla310 @adamscochran good or looking out for the interest of his business? dont forget he supported increasing block size, flip flopped on listing bch, never credited users xlm airdrop of btc on exchange like kraken n bitstamp did, along w the insider trading at cb n listings of his buddies coins

  • Szchachcic olek woznica (@Szchachcic) reported

    @zhaoyotsing @Bitstamp Hey I have same problem! They froze my funds since 2021! To managed to solve it?

  • maddenw Will Madden (@maddenw) reported

    @NotChaseColeman I've been in this since Mt. Gox. Mt. Gox goes down, Kraken, Coinbase, and Bitstamp got the volume. The price and hype around crypto drives the volume, not the exchanges. COIN is a bet on trading fees diminishing, which requires crypto prices to fall further. That's the driver.

  • mkuegi Kügi (@mkuegi) reported

    @Bitstamp I seriously can't believe that elon is doing that. What a **** show...

  • iamlegendsince 𝓲 𝓪𝓶 𝓵𝓮𝓰𝓮𝓷𝓭 (@iamlegendsince) reported

    @andrejurek @Bitstamp is the problem solved for you? I have been waiting for more 8 months and now we are in a lawsuit and this is very sad.

  • Notagreedwith I don’t agree (@Notagreedwith) reported

    @Bitstamp - @BitstampSupport - Deposit GBP > Buy BTC > Try to withdraw to wallet > Declined. Funds locked, ongoing, 36 hour mark, no support, no access to funds. Currently being stolen from, no contact back from support. What is going on??

  • xrplstuff RatPakXrpl (@xrplstuff) reported

    Is @Bitstamp ach deposits not working? And says @FlareNetworks is available on Bitstamp but it’s not showing up for me. @XRPjenna ?

  • WegCheg Cheg Weg (@WegCheg) reported

    @Bitstamp GIVE ME MY MONEY BACK. You have blocked withdrawals from my account are you joking? Customer service hang up on me. My ticket number is BIT-1646071. Let me withdraw my BTC or I SWEAR I will come down to your London office tomorrow and call the police

  • SimsNicholson Simon Nicholson (@SimsNicholson) reported

    Something weird happened the other day, it was payday and I was doing my regularly monthly crypto purchase, every month I take a small chunk of my salary and DCA into Eth and btc. Only this particular month I was having issues, my deposit wasn’t reaching Binance, or Bitstamp.

  • Trader_zoe22 Zahra (@Trader_zoe22) reported

    Trying to withdraw xlm from my bitstamp account but it keeps saying that I do not have necessary permission to withdraw xlm. Could you let me know why is this happening? I logged in from a new device, could it be an issue? @BitstampSupport please help. Little urgent 🙏

  • DanteLu94967129 Colton Munoz (@DanteLu94967129) reported

    Show your support for having XRPL tokens listed on Bitstamp in 2023. Sign up below! A great opportunity to get involved with XRP, cryptocurrency, and exchanges.

  • MikeNardolillo Michael Nardolillo (@MikeNardolillo) reported

    @alezan111bye @JayVTheGreat @darwonboy Not all of them went to an exchange, But I noticed several million go to Bitstamp and then another exchange service from Bitstamp

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