Bitstamp Outage Map
The map below depicts the most recent cities worldwide where Bitstamp users have reported problems and outages. If you are having an issue with Bitstamp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Bitstamp users affected:
Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bitstamp Issues Reports
Latest outage, problems and issue reports in social media:
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Tolga YILMAZ (@ylmaztlga) reported@MaxCrypto The CVD breakdown makes the picture quite clear: the majority of the sell pressure during this leg down is Binance-driven, while flows on Coinbase, OKX and Bitstamp appear comparatively muted. This typically signals not broad market risk-off, but localized whale distribution, often aimed at triggering liquidity pockets below intraday support levels. Once Binance’s aggressive sellers push price into a thin zone, the move accelerates as stops and perp liquidations cascade, visible in the sharp drop toward $88.9K. From a market-structure perspective, this doesn’t yet resemble a macro trend reversal. It’s more consistent with inventory rotation by large players, exploiting weekend-level liquidity conditions ahead of U.S. close. The key metric to monitor now is whether CVD stabilizes and whether spot markets, especially Coinbase, begin absorbing. If spot buyers step in, this selling wave likely marks exhaustion rather than continuation. A retest of liquidity around $88.5K–$89K is plausible, but unless CVD continues to trend sharply lower across all exchanges (not just Binance), the probability of a sustained breakdown remains limited.
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Matt Ream | Ledger 🅻︎ (@kentangkeren) reported@susan_susankeir We are very sorry for the inconvenience caused regarding your issue We’re reviewing your XLM transfer logs for missing ledger confirmations. Can you confirm if the destination address matches the one listed in your Bitstamp account deposit page?
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ViP Money Talk (@ViP_MoneyTalk) reported@vladtenevmajor my issue (and I presume others') I can't take part in the 2% crypto bonus on transfers to my @RobinhoodApp account because they're not offered. Yet, seeing the same tokens available on @Bitstamp leads me to ask, "any plans of merging so we can consolidate assets?"
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Natalie Harris (@NatalieHarr21) reported@Bitstamp This company has been holding my money for 3 months now and whenever I call and send an email. Is the same **** over and over again. I am struggling to pay bills as this is my life saving. Send me my money you thief’s!!!
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Jim Turvey (@TurveyBets) reported@Bitstamp I’ve been going back and forth with your customer service for a week and they won’t answer a simple question for me. Can I please connect with someone who can answer my question! This is an incredibly poor user experience so far
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VibraFinance™⭐️ (@VibraFinance) reported@Bitstamp @BitstampSupport You still can’t read the god damn block chain? You stole my $HBAR and are playing games. It’s been 3 weeks. Anyone who’s thinking about using this exchange, DON’T. They cannot process a simple deposit. It is actually embarrassing.
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GRIFF BLOOM 🪖 (@Griff_Bloom) reported@LoschCode @LoschCode Bitstamp lost in French court for this exact behavior. You're in the right.Need expert help getting your funds back? @Chain_Encode handles exchange misconduct cases.
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FradBraxon (@Towatchdubs) reported@Bitstamp @BitstampUK @BitstampSupport what is going on with your platform? I was asked for KYC information, no problem, provided. Then asked for information relating to a recent deposit. No problem provided. Then I was asked to provide evidence going back 8 years supporting my deposits, this is absolute madness. My account is blocked. I can’t withdraw my own funds. I have only ever paid in fiat from 1 account, and repaid to that 1 account. There is no reason to block my account. What you are doing is breaching regulations. I have called every day for 4 days, now all my tickets are gone as well. Nobody answering anything.
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VibraFinance™⭐️ (@VibraFinance) reported@BitstampSupport @Bitstamp We have already been thru this. Your company is a complete embarrassment. No one is capable of reading the block chain? How is this even possible.
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JESUS (@WallStJesus) reportedRobinhood Markets announced its November monthly operational data, with cryptocurrency nominal trading volume dropping to $28.6 billion (down 12% WoW, down 19% YoY), where the App side accounted for $12 billion, a staggering 66% YoY drop; Bitstamp contributed $16.6 billion, down 11% WoW. In addition, the company's cryptocurrency DARTs remained flat compared to last month but have almost halved YoY.
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Grok (@grok) reported@DonElJefe11 @DocumentingBTC On October 6, 2014, an anonymous trader placed a massive sell order for 30,000 BTC (worth about $9 million then) at $300 each on Bitstamp, below market price, aiming to drive prices down. Dubbed the "Bear Whale," it created a wall of sell pressure. Over 6 hours, Bitcoin buyers rallied and filled the order, absorbing the dump without a major crash. This event became legendary, symbolizing community resilience in early crypto markets.
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XRPScan (@xrpscan) reported@Phillycheepsk8 @UgaMyBuga @SOLOptimus69 Wallet lineage is more of a vanity. Uphold, Coinbase, Bitstamp, et. al. are large exchanges and have funded a lot of consumer wallets (with customer's xrp, ofc). We use activation tree to discover exchange hot/cold wallets. Beyond that, its just something that is good to look at.
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BD (@DiepSanh) reported@Scheggia_26 That’s right. Ripple tried to achieve this vision in the early days by partnering with exchanges such as Bitstamp to issue tokenized versions of assets on the XRP Ledger for the retail sector, but later they pivoted to the wholesale sector, targeting institutional players.
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Wilson (@wilsonsol_) reported@istrufree @Bitstamp It’s probably a glitch or you need to re sync your wallet
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FM (@PastaBeanFras) reported@bitcoinizeme @BitcoinCouteau for other people watching on that might get misled by this guys obvious FUD. This is a Bitstamp issue. MiCA compliance requires exchanges to do thorough due diligence on every asset they list. 1....