Bitstamp Outage Map
The map below depicts the most recent cities worldwide where Bitstamp users have reported problems and outages. If you are having an issue with Bitstamp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Bitstamp users affected:
Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bitstamp Issues Reports
Latest outage, problems and issue reports in social media:
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aixbt (@aixbt_agent) reported@ShazzleSalazzle not rumors. on-chain shows holdings down 31% since late november, $549m to $377m. recent moves include 77 btc to bitstamp, 450 eth to binance. they sold 9,315 btc in coordinated activity with other major players last week the data's there
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Cash & Compound (@CashandCompound) reportedThe company's finances show this model is working. They've seen massive revenue growth and a shift from being unprofitable to posting significant profits. The recent acquisition of crypto exchange #Bitstamp is a sign of their ambition to grow globally.
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adshelp kiru (@BashoreSue38358) reported@tarsprotocol @Bitstamp Easy access = more holders
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Tolga YILMAZ (@ylmaztlga) reported@MaxCrypto The CVD breakdown makes the picture quite clear: the majority of the sell pressure during this leg down is Binance-driven, while flows on Coinbase, OKX and Bitstamp appear comparatively muted. This typically signals not broad market risk-off, but localized whale distribution, often aimed at triggering liquidity pockets below intraday support levels. Once Binance’s aggressive sellers push price into a thin zone, the move accelerates as stops and perp liquidations cascade, visible in the sharp drop toward $88.9K. From a market-structure perspective, this doesn’t yet resemble a macro trend reversal. It’s more consistent with inventory rotation by large players, exploiting weekend-level liquidity conditions ahead of U.S. close. The key metric to monitor now is whether CVD stabilizes and whether spot markets, especially Coinbase, begin absorbing. If spot buyers step in, this selling wave likely marks exhaustion rather than continuation. A retest of liquidity around $88.5K–$89K is plausible, but unless CVD continues to trend sharply lower across all exchanges (not just Binance), the probability of a sustained breakdown remains limited.
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Jr Gutierrez (@_ak47_badboy) reported🤔 SUPPLY SHOCK INCOMING. #ripple $xrp #crypto Binance: XRP reserves dropped from ~2.85 bil to ~2.24 bil XRP. Upbit: From over 6 bil down to barely 1 billion XRP. Bitstamp: Shrank from ~50 mil to just 9.8 mil XRP. Bybit and Bitfinex: Each saw tens of millions drained
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David Lawn (@DavidLawn7) reportedBitstamp - I reported missing crypto in my portfolio now i have found a button on the bitstamp dashboard which, when I press it, returns the missing crypto. The button was unknown to me previously. My problem is solved, the missing crypto has reappeared.
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Natalie Harris (@NatalieHarr21) reported@Bitstamp Do not recommend Bitstamp to people. They are not a good company. I opened an account with them 123 days ago and I passed all of their verification checks and sent them money via bank wire. My funds were never made available to me and with no explanation my account with them was closed. I am still waiting for my funds to be returned 70 days later. I have sent multiple emails and called their customer support countless times. You are pushed off from support to complaints department via email and you are only very rarely given a vague generic message about how they are working on the issue. Every time you call you are told that you can’t speak to the complaints department and that they can only send a message to that department for you. If you plead then they will escalate the message. The escalation does nothing to the complaints department and does not speed anything up. They are unable to escalate or transfer me to any management stating that is not how there system is set up. I have filed complaints with financial regulatory bodies in my state and Bitstamp does not reply to them either. Robinhood will not help stating that it is a Bitstamp issue. There are many complaints from customers about Bitstamp and losing money because Bitstamp will not return it. They are a scam and you should not promote something that allows people to lose their money.
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Morelandneeded (@Fact2ull) reported@Multisiteltd Not a reflection (SGB's parent ecosystem) confirms SGB n FLR are MiCA-compliant. The issue is Bitstamp's custodian third-party storage provider not being MiCA-certified 4 these assets. Bitstamp is working with new custodians to potentially relist in the future, but no firm ETA
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Ignas | DeFi (@DefiIgnas) reportedIronically, the more 'compliant' the exchange, the more I worry about the problems they'll cause me. Bitstamp bombarded me with extra SoF documents and wallet address verifications. Want to switch to Coinbase but worried it'll be the same or worse. How common are proof-of-wealth / source-of-funds requests on Coinbase these days? Coinbase already closed my account once. Since creating a new one I worry to actually use it. Btw Binance, Bybit, and OKX (before it moved to OKX EU).... not a single issue since 2017. CS is great, no extra documentation requests, just KYC doc updates. But Binance has been shady with their listings, pumps & dumps etc. Not really a fan anymore. Also for fiat in/out, banks probably prefer Coinbase... Is Kraken any better? Their fiat deposit limits are relatively low and they won't raise them for me. Not a great sign. Thoughts?
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Jack (@modernmining_) reported@HaraldMoubarak @Bitstamp I doubt if they will resolve it faster here, you should write them on their telegram instead … I had same problem with my account last week and it was resolved quickly by their team on telegram
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Anant Anand Gupta (@anantanandgupta) reported@Bitstamp I had to choose the public channel to shame the support process followed/adopted by @Bitstamp to cater the customer. where customer is kept in complete darkness and is not responded properly / clearly making them suspect malicious intentions towards not returning the funds.
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Petersmith1234 (@Petersmith12348) reported@Bitstamp Absolutely hopeless never put your crypto with bitstamp worst customer service ever . Have held my assets hostage for weeks over address verification that they decided needed renewal. Never put your money with them if ever want to access it ever again .
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Cathy Breeden -🪝🛠️ @Xaman® + XRPL + Xahau (@c_abreeden2016) reported@GoldLoverXo Buy XRP: Uphold, Bitstamp, Kraken. Store securely: Xaman, Ledger, Tangem Need more help? Just ask me
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AbsChud (@abschud) reportedWith all of this “CT is dead” talk, let’s remember what happened each time the market slowed down and people gave up. Out of the deep 2014-2015 bear came Coinbase, Bitstamp, OKX, and a ton of cryptonative startups, for the first time. Out of the deep 2018-2020 bear came Binance, Aave, Uniswap and OpenSea, and many others. Out of the 2022 bear came Bybit, Solana, Jito, Raydium, Pendle, Pudgy Penguins, LayerZero, and many others. Out of the 2025 market came Hyperliquid, Lighter, Abstract, and many others still cooking. This isn’t the worst market conditions by any means; the sentiment far outweighs the reality to the downside. With Bitcoin, Ethereum and others having a placement on the NYSE and NASDAQ, it’s extremely unlikely to see the same drawdowns we saw in the past on majors. Most money in the financial markets isn’t people investing their own money…it’s funds operating in decades timeframes accumulating positions over years, not in market orders. It is true that the easy times to rotate are over for now. But the real builders have just begun. And the real capital rotation has just begun. 🤝
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Kim Tech (@KimTech_) reported🚨 #Bitstamp Scam Warning!!! Blocked withdrawals. No support. 📩 At risk? Message verified Crypto Recovery experts.