Bitstamp Outage Map
The map below depicts the most recent cities worldwide where Bitstamp users have reported problems and outages. If you are having an issue with Bitstamp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Bitstamp users affected:

Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Naples, Campania | 2 |
Binghamton, NY | 1 |
Ulm, Baden-Württemberg Region | 1 |
Lucknow, UP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bitstamp Issues Reports
Latest outage, problems and issue reports in social media:
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J. (@crypto_jules) reported
@RookieXBT Can someone please help me figure out how to transfer my crypto’s from #bitstamp ? They shut down my account and want me to transfer it into fiat. I really need help. Legal if need be. Thank you. I have a whole btc. I’ll join someone’s #telegram for help as well. Feeling hopeless
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Theodore R. Smith (@hopeseekr) reported
You know, while I am *very* worried that the Biden administration will come down HARD on all cryptocurrencies (esp. $ETH next), I’m not sad at all that $XRP is being delisted from Bitstamp and is down another -20% today. It’s a bad lawsuit, the SEC will lose if there’s justice.
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r0bertz (@r0bertz) reported
@LuxcareUK @RippleDarth Actually no one can prevent anyone from using XRP. Let me explain. XRPL has a builtin DEX. Assets other than XRP on XRPL is an IOU. Bitstamp and Gatehub issue USD IOU. AFAIK, they don't have plan to cancel USD IOU. So anyone can trade XRPUSD on XRPL anywhere in the world.
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J. (@crypto_jules) reported
@Bitstamp Can someone please help me figure out how to transfer my crypto’s from #bitstamp ? They shut down my account and want me to transfer it into fiat. I really need help. Legal if need be. Thank you. I have a whole btc. I’ll join someone’s #telegram for help as well. Feeling hopeless
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Stu (@Lynchburg_T) reported
@Lionel46294550 @xrp_mami @Bitstamp Yes ALL exchanges that are still listing XRP are sending out the same message re the US issues & associated potential risk. That’s what the US based exchanges should have been doing instead of suspending trading!
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Enigma (@ainittomai) reported
@xrptoolkit Hi! How can I send using the Xrptoolkit (or without using it) money/Euros/Dollars to the gateway GateHub/Bitstamp so they issue the Euro(IOU) or Dollar(IOU) balance in my xrp account? Thanks!
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MaxEntropy (@MaxEntropyy) reported
@BankXRP @Bitstamp @BitstampSupport They are waiting to see if Ripple will fix the problem. Ripple can not function without Exchanges as it damages their reputation... and hence, the perception will damage an IPO.
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MyNamesBob (@MyNamesBob8) reported
@kunjankv @martin_greksa @TorayKortan But it all tallies, the SEC news comes out and there is a slow decline in wallet balances. The big one was (25th with the bitstamp news. Not only an exchange but a ODL partner. I believe that many people were holding out to see how the exchanges would react
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Crypto Couple (@coupleofcrypto) reported
@quak888 @Bitstamp It would open new possibilities, but also short term problems. And it would be wrong; XRP is really not a security. You can question the way it was distributed, but not its status or the way it functions. With my XRP I have no influence, no tie with the company Ripple whatsoever.
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Stu (@Lynchburg_T) reported
@Manxspirit66 @kaboom12344 They partner with Bitstamp & Coinbase! They are only letting you know of the risk involved ie if liquidity becomes an issue for their partner exchange. No issues with Bitstamp currently. Can’t see issues outside US pending the court case? Manage your own risk though!
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Make It Rain Crypto (@CryptoMake) reported
@VoxmanX @BabaCugs @Bitstamp Was a major part of my crypto investing avenues Being that I live in NY. It seems like the rest of the country has so many options. Now im stuck with Coinbase which goes down every bull run😤!
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Tony Сrypto (@agtereshko) reported
After Bitstamp and other crypto exchanges, the U.S. based giant will suspend Ripple trading following the recent lawsuit by the SEC. XRP down another 17%
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XRPizzaForDinna (@XRPizzaPie) reported
@philosophyofmet Just an FYI to your audience. Even if all USD/XRP fiat ramps are shut down, you still should be able to purchase XRP via USD trust line on the DEX. I have used the Bitstamp USD trust line to purchase XRP this way before.
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khuys (@khuys7) reported
@Bitstamp and soon enough down
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Felix Hartmann (@FelixOHartmann) reported
Imagine surviving Black Thursday, only to watch your XRP slide down to new ATLs. I’ve told you that it wasn’t too late to exit at 44 cents. It still isn’t too late at 19 cents. January is when most holders on Coinbase, bitstamp etc cut their losses before delisting.