Bitstamp Outage Map
The map below depicts the most recent cities worldwide where Bitstamp users have reported problems and outages. If you are having an issue with Bitstamp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Bitstamp users affected:
Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bitstamp Issues Reports
Latest outage, problems and issue reports in social media:
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Nadi (@nadiia0x) reportedAmazing service by @Bitstamp… Deposit was made on December 1st. I submitted all the requested documents and the next day received confirmation that everything was approved and my funds were available. In reality, I still can’t access them.
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UZ | DeFi (@UzOnChain) reportedRobinhood Chain since the past week I have been looking into the chain matrices and I was disappointed. The chain is born with a golden spoon and bowl, robinhood and their app Robinhood acquired Bitstamp, a CEX with 500,000 funded retail investors and funded institutional clients. This allowed the company to enter the EU, UK, and US crypto market. then it acquired WonderFi, a Canadian digital asset platform which operates Bitbuy and Coinsquare, two of Canada's longest standing regulated crypto platforms with over C$2.1 billion in assets under management. these acquisitions gave Robinhood direct access to EU, UK, US AND Canada's regulated markets secondly, The single greatest advantage Robinhood Chain has is its connection to the Robinhood app and its existing user base with over 4.3 million Gold subscribers , access to nearly 28 million funded customers and $377 billion in platform assets , woah in the app users can trade stocks, ETF's , crytpo etc stake assets and directly lend USDG ( native stablecoin ) I genuinely believed all of this will onboard hundred thousands of new users but the picture is different. 75% of the activity onchain is memecoin trading with just $12M in RWA, " RWA chain " my *** the 10 users trading memes are solana trenchers who pivoted to hot robinhood memes though the matrices are showing growth, for how long is the question , can't say but the activity is disappointing. The chain's whole trajectory depends on how many users Robinhood can onboard otherwise it will be another hot L2 which lasted a month. lets see what happens
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Ignas | DeFi (@DefiIgnas) reportedBinance is still best CEX from user perspective. Listing choice aside. But truly… - super quick customer support - fast crypto and importantly EUR withdrawals - many chains supported - never asked for additional proof of wealth reports (Bitstamp tortured me for weeks recently) - no weird account closures - low fees Etc etc It’s still the north star for UX for crypto companies.
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Rob Pauley (@PauleyRob76961) reported@ZachRector7 Hey Zach, love what you do to educate! Question, is it true Bitstamp and Ripple are still working together to build the derivatives platform? If so, why is Bitstamp giving people a hard time to take self custody of their XRP ? Not a good look for either of them.
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Hood House (@hood__house) reported🚨 ROBINHOOD $HOOD JUST RELEASED ITS MAY 2026 MONTHLY METRICS - Funded Customers: 27.7M, up 110K month-over-month and 1.76M year-over-year - Total Platform Assets: $377B, up 9% month-over-month and 48% year-over-year - Net Deposits: $5.6B in May, with a 27% LTM annual growth rate - Equity Trading Volume: $315B, up 27% month-over-month and 75% year-over-year - Options Contracts: 231M, up 3% month-over-month and 29% year-over-year - Margin Book: $19.5B, up 8% month-over-month and 117% year-over-year - Crypto Volume: $12.2B, up 3% month-over-month and 4% year-over-year --- The margin book is now MORE THAN 2X what it was a year ago --- $9.0B a year ago, $19.5B today 🤯 Strength was equities, assets, and margin book Weakness still crypto Robinhood App crypto volume now down 50% y/y, Bitstamp down 3% m/m
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Today in Bitcoin History (@daily_btc_lore) reported5/9 - Bitstamp paused operations, hired auditors, rebuilt its infrastructure, and resumed trading nine days later. No customer was ever asked to take a haircut. The company kept operating and never lost a banking partner. That decision is the entire story.
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Zahra K. (@zha_kh) reported@Bitstamp Careful this exchange is fraudulent. Customer withdrawals are blocked.
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Onur 🍌🦍 (@0xc06) reportedFor years CEXs were the gatekeeper. On July 1, Europe put a gatekeeper above the gatekeeper. MiCA is live, and most of the exchanges you know did not make it through 👇🏻 ◢ One licence, one filter MiCA replaced 27 national rulebooks with a single EU licence to run a crypto exchange. Win it in one member state and you passport across all 27. Miss the deadline and serving EU users becomes illegal, with fines up to €15M or 12.5% of turnover. There was no extension and no soft landing. One date, one filter, 450 million users on the other side of it. ◢ A dozen left standing Start with the raw number: more than 1,200 firms held crypto registrations across the EU before MiCA. Around 210 converted to a full CASP licence. Of those, only about 14 can actually operate a trading platform. The rest are cleared to custody assets and little else. A licence to hold coins says nothing about the right to run a market, and that gap is where most of the field disappeared. ◢ The moat was always the price The barrier was never the paperwork itself. It was what the paperwork costs. Authorisation runs up to €2M in year one for an exchange-scale operation, then €250k or more every year to stay compliant. For a global exchange that is a rounding error. For a smaller one it is the end. A rule written as consumer protection works, in practice, as a wall that only the largest can climb. The field thins, and the survivors get bigger. ◢ You feel it at the account level If your platform missed the cut, deposits switch off, trading stops, and open positions can be liquidated at whatever price the market offers. Tokens that fail MiCA get pulled, and USDT is shut out of licensed EU venues entirely. Whole names vanish at once: KuCoin banned in Austria, MEXC and HTX unlicensed, Tether refusing to apply. What is left is the incumbents. Coinbase, Kraken, OKX, Crypto, Bitstamp, Bitpanda. The ones who could pay to stay. ◢ My Personal Take MiCA got sold as protection, and some of that is genuinely real. Custody rules and capital requirements do shield users. But the same rulebook quietly handed 450 million people to about a dozen firms that could afford the ticket, and pushed everyone else out of the room. The exchange spent years deciding which tokens deserved a market. Now a regulator decides which exchanges deserve to exist. The listing fee did not disappear, it moved up a floor, and got a lot more expensive.
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TheNaturalCube (@TheNaturalCube) reported@WietseWind @XamanWallet Thanks. Yeah, that’s the main issue for me. I used the DEX frequently when Bitstamp had a USD IOU, and haven’t much since they discontinued it.
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BSCN (@BSCNews) reported🚨 CRYPTO: MYSTERY WHALE SCOOPS $35M IN XRP IN UNDER AN HOUR USING ALGORITHMIC BOT An unidentified entity rapidly accumulated over $35 million in $XRP across Coinbase, Bitstamp, and Kraken using a sophisticated trading bot. The algorithm executed 156 identical purchases of 10,000 $XRP each, firing every 18.5 seconds for 48 minutes. Coinbase accounted for $23.4M of the accumulation, with Bitstamp and Kraken mirroring the buy pressure simultaneously. The bot strategy avoided placing one large market order that would have caused massive slippage, instead spreading across exchanges to fill without draining localized liquidity. $XRP is currently trading at $1.32, down 2.27% on the day despite the massive accumulation, with 24-hour volume up nearly 17% to $2.5B.
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BD (@DiepSanh) reported@Scheggia_26 That’s right. Ripple tried to achieve this vision in the early days by partnering with exchanges such as Bitstamp to issue tokenized versions of assets on the XRP Ledger for the retail sector, but later they pivoted to the wholesale sector, targeting institutional players.
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Dr. Nas 🇦🇪 (@Nas_UAE_Dubai) reported@Bitstamp @BitstampSupport Worst support. Stay away from this scam.
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BITMINTI (@bitminti) reported@BitstampSupport @Bitstamp why are your support team outside of US, requesting US greencard and social security numbers? What is your legal base to request these sensitive documents? Please explain. @RobinhoodApp
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Jiří Čech 👑 (@Depotys) reportedHello @Bitstamp, @BitstampSupport I'm not receiving any withdrawal confirmation emails today, even though login notifications are arriving instantly. Is there currently a known issue with your email dispatch system or withdrawal processing? Thanks! #bitstamp
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Tolga YILMAZ (@ylmaztlga) reported@MaxCrypto The CVD breakdown makes the picture quite clear: the majority of the sell pressure during this leg down is Binance-driven, while flows on Coinbase, OKX and Bitstamp appear comparatively muted. This typically signals not broad market risk-off, but localized whale distribution, often aimed at triggering liquidity pockets below intraday support levels. Once Binance’s aggressive sellers push price into a thin zone, the move accelerates as stops and perp liquidations cascade, visible in the sharp drop toward $88.9K. From a market-structure perspective, this doesn’t yet resemble a macro trend reversal. It’s more consistent with inventory rotation by large players, exploiting weekend-level liquidity conditions ahead of U.S. close. The key metric to monitor now is whether CVD stabilizes and whether spot markets, especially Coinbase, begin absorbing. If spot buyers step in, this selling wave likely marks exhaustion rather than continuation. A retest of liquidity around $88.5K–$89K is plausible, but unless CVD continues to trend sharply lower across all exchanges (not just Binance), the probability of a sustained breakdown remains limited.