Bitstamp Outage Map
The map below depicts the most recent cities worldwide where Bitstamp users have reported problems and outages. If you are having an issue with Bitstamp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Bitstamp users affected:
Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bitstamp Issues Reports
Latest outage, problems and issue reports in social media:
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Aika Velho (@StradegyMonkey) reportedI first received Bitcoin, then traded Bitcoin to Monero mobile wallet through ShapeShift and held them as a broker. There's no proof of this. Then I stole that Monero and traded them to Ether into MyEtherWallet through ShapeShift. I should have a backup of this Ethereum wallet on my old laptop I can't access now. Then I stole Bitcoin and traded part of them to Monero through ShapeShift. I have got proof of this. The rest I traded to OSGP and bought Bitcoin with the OSGP. I have got proof of this. Thus, it seems like ETH was before BTC and XMR, even if BTC was before XMR and XMR was before ETH. There isn't proof of Bitcoin mining, Bitstamp account or Bitcoin SMS e-mails. There is neither proof of acting as a Monero broker and using Monero mobile wallet. That's why BTC and XMR have "?" in Opus, just like USDC has "?" as I have not access to the Coinbase account anymore.
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Evan Clegg (@clegg_evan) reported@Squirrelynest On the Bitstamp chart that TL shows it has not broken but rather testing the TL 🧐we shall see. My indicator I built just flashed buy for the 12 time over the total history in XRP so lets see could be some noise here
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TheNaturalCube (@TheNaturalCube) reported@WietseWind @XamanWallet Thanks. Yeah, that’s the main issue for me. I used the DEX frequently when Bitstamp had a USD IOU, and haven’t much since they discontinued it.
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Zahra K. (@zha_kh) reported@Bitstamp Issues with withdrawal. Is this exchange now fraudulent??
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COCO W ❄️ (@phy_nhu) reported@Bitstamp this feels like a generic canned ad not a real support reply, especially with all the frozen accounts piling up on the thread lol
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The Fonz (@cryptofonzie) reported@Bitstamp it’s not just me they have said lots of people having same issue, so when is it going to be fixed or is someone going to update with what’s going on?
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Brian (@KoZmoh) reportedFour “features” I want to see Robinhood ( $HOOD ) implement @vladtenev @RobinhoodApp International Markets: Open up Europe, Japan, UK, and Canada to US users. Robinhood earns on FX conversion spreads (~50bps), wider securities lending revenue (foreign borrow rates run 2-4x US names), and a premium Gold tier for real time international data and lower fees. Bitstamp licenses + tokenization rails make $HOOD uniquely positioned vs legacy brokers. Forex Trading: Direct currency pairs (EUR/USD, GBP/JPY etc.) with 24/5 access. Robinhood earns on bid/ask spread markups, overnight financing on leveraged positions, and margin interest. Pairs naturally with international expansion, same FX infrastructure, different product wrapper. High margin and recurring revenue. Again can offer lower fees for gold members. Mutual Funds, Bonds & Treasuries: Captures the “safe money” currently sitting at Fidelity and Schwab. Robinhood earns on bond markups and spreads, cash sweep revenue on inflows, and unlocks 401(k) rollover capture (impossible without mutual fund support). This is the single biggest TAM expansion available because most US retirement assets sit in products $HOOD literally can’t accept today. Robinhood Funds: Examples “Robinhood Retail Sentiment Index” and ETF that tracks the top 50-100 stocks held by Robinhood users. “Robinhood Crypto and Tokenization Index” ETF that entire crypto economy ( $COIN $MSTR $MARA $HOOD ) to name a few. Robinhood would make margin on expense ratios.
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Laurent Schaffner (@LoschCode) reportedI'm a customer for over 10 years, so basically since they started, and I'm treated like utter ****. Thank you @Bitstamp I'll post every single day until you unblock the situation.
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Djani (@DjaniWhaleSkul) reportedDaily Market Report #756 It’s black Friday. Red sea again, deeper than yesterday. So much news that it is hard to even know where to start. My daily buy on BTC and ETH triggered again at these prices. I said it yesterday, and it keeps being true: You always get a chance to get in deeper. I held my DCA above $70K, stacked everything below, and the market just keeps handing out lower entries. I am not happy the market is bleeding, but I am happy I stayed disciplined for it. Bitcoin weekly RSI dropped to 19, the lowest since the December 2022 bear market bottom. The last time Bitcoin was this oversold on the weekly was the literal bottom of the last bear market. The Zcash story is the one that stings most this morning. ZEC crashed 33% overnight to $398. Zooko disclosed a critical counterfeiting vulnerability in the Orchard pool that could have allowed unlimited undetectable ZEC minting. They shipped an emergency fix, but the damage to confidence is done. A privacy coin is only worth anything if the privacy actually works, and a counterfeiting bug is the worst possible kind of flaw for that thesis. Monero is down 8% to $331 in sympathy, but with no bug of its own. This is exactly why the Monero camp says boring and battle-tested beats clever and new. Gold $4,448. Silver $72.79. Oil $93, still hovering near $100 all week. US oil reserves are at the lowest level since 2004. Iran says there is no tangible progress in peace talks. Israel is continuing Lebanon operations despite the ceasefire. North Korea unveiled a nuclear fuel facility. South Africa’s court ruled Bitcoin is money and capital, a real legal milestone buried under the bloodbath. Bitcoin $63,425, down 1%. Dominance 55.9%. Crypto ETFs saw $4.4B leave over 13 sessions. BTC ETFs saw another $397M out. Mt. Gox moved another 116 BTC to Bitstamp. The Strategy story has gone from a crack to a real wound. Saylor is now sitting on an $11.5B unrealized loss. The STRC preferred share slipped to $0.96, below par, which is exactly the pressure point that tool I mentioned yesterday was built to track. Below $60K, the dividend machine starts forcing the math. Crypto Rover closed a $1M+ BTC short at $61K and is calling a capitulation bottom. The forced sellers and the bottom-callers are screaming at each other, which is what the actual bottom sounds like. Ethereum $1,740, down 3.1%. ETH dominance 9.2%. BitMine filed a 9.5% preferred stock offering to buy more ETH, doubling down into the worst tape, while their existing stack sits deep underwater. The ETH treasury trade is now under real stress and being judged harshly. Solana $67.77, down 4.3%. TVL still bleeding, down 6.1% on the week. SOL holders have had the longest, most punishing stretch of any major. XRP $1.14, down 4.7%. Ripple’s RLUSD went multichain via Wormhole across 40+ ecosystems, and XRP still lost $1.15. Real product, no price relief. BNB $601, down 1.9%. Holding $600 by a thread. Hyperliquid $62.84, down 14.1%. The relative strength that held all month finally broke. Could Hyperliquid also get catched on hacks. Hayes dumped his entire HYPE position, and the chart followed, down 15%+ alongside NEAR. The Grayscale HYPG staking ETF launched today into a 14% drop. I faded HYPE the entire way up and felt sick about it, and now the day it finally cracks hard is the day Hayes calls the whole top. NEAR Intents topped $20B volume with TVL at an all-time high, even as the token fell 19%. The product kept growing while the price got destroyed. That tells you this is market-wide deleveraging, not a Hyperliquid or NEAR problem. Chainlink $7.86, down 4.4%. Under $8 now. Citi says $8.2T tokenized by 2030, CCIP a key standard, JPMorgan and Citi launching a tokenized deposit network next year, and the token is at $7.86. Sui co-founder announced confidential transfers coming to Sui, shielding amounts while making unauthorized minting impossible by design, which is a direct shot at exactly the flaw that just hit Zcash. The privacy race continues, but the bar just got raised. ADA dropped below $0.16 for the first time since 2020 as Hoskinson announced a break and then said more Cardano projects are about to die. A founder publicly saying his own ecosystem’s projects are dying while the token hits a five-year low is about as bleak as it gets. The casino burns alongside everything else. Tether launched a gold-backed Visa card. Stripe, Visa, and Mastercard are near a joint stablecoin platform. JPMorgan, Citi, and major US banks plan a tokenized deposit network next year. Anthropic is calling for a global pause in AI development, warning models are approaching the ability to self-improve without human intervention. The company building the frontier model is publicly saying the technology is getting close to recursive self-improvement and asking the world to slow down. Whatever you think of the motive, that is not a normal corporate statement. OpenAI and Anthropic also signed an anti-bioweapon letter. The AI labs are warning about existential risk with one hand and filing to IPO at peak euphoria with the other. Three mega AI IPOs, market highs before September, then take profit. When the most hyped private companies on earth rush to sell to the public at the exact moment their own leaders warn about the dangers, you are watching distribution at the top dressed up as a milestone. That is how bottoms are built, even when it feels like the floor is gone. What are you watching going into the weekend?
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Hood House (@hood__house) reported🚨 ROBINHOOD $HOOD JUST RELEASED ITS MAY 2026 MONTHLY METRICS - Funded Customers: 27.7M, up 110K month-over-month and 1.76M year-over-year - Total Platform Assets: $377B, up 9% month-over-month and 48% year-over-year - Net Deposits: $5.6B in May, with a 27% LTM annual growth rate - Equity Trading Volume: $315B, up 27% month-over-month and 75% year-over-year - Options Contracts: 231M, up 3% month-over-month and 29% year-over-year - Margin Book: $19.5B, up 8% month-over-month and 117% year-over-year - Crypto Volume: $12.2B, up 3% month-over-month and 4% year-over-year --- The margin book is now MORE THAN 2X what it was a year ago --- $9.0B a year ago, $19.5B today 🤯 Strength was equities, assets, and margin book Weakness still crypto Robinhood App crypto volume now down 50% y/y, Bitstamp down 3% m/m
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The Fonz (@cryptofonzie) reported@Bitstamp Day three and still no fix and no update
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Louround 🥂 (@Louround_) reportedCould Lighter overtake Hyperliquid if all the stars align? Let's say clarity act passes, Robinhood keeps Lighter as its perp engine, 28m users (Americans and EU++) start trading perps on crypto and stocks, what does $lit actually earn from that? After writing this article, debunking a few takes and getting quite deep into the situation, it's more complex than it seems. Best case I could build is $500m - 1b a year vs ~$90M today with assumptions of: - $10b/day volume × 365 = $3.65t/year × 0.5-1bp = $180 - 365M. - $25b/day × 365 = $9.1t/year × 0.5-1bp = $455 - 910m. Hence "$500m-1b best case" (everything is forecast and assumptions so very rough). So it indeed looks juicy, but let's get back to reality. Lighter doesn't charge retail anything, that's their model, they earn from premium accounts (the pros and MMs), around 1bp (DefiLlama fees ÷ volume), while Hyperliquid takes 2-3bps in fees on the same volume. Lighter is the club with free entry for the mass, but the bar makes its money from the VIP tables. Packed club, but the bill only rings on one table, ~1bp realized take vs 2-3bps for hyperliquid that charges everyone at the door. Second problem, and honestly the one that keeps me up on this trade, why would Robinhood let $1B a year walk out the door to another company? They already own Bitstamp, they already own a CFTC-licensed derivatives entity, spent a decade proving they'd rather internalize order flow economics than share them, PFOF is literally their invention, they have the distribution and users. The moment US perps get legal and the prize becomes real, the build vs buy question will be properly analyzed. Vlad advising Lighter and the Ventures stake are nice, but nice wont stop a broker from vertical integration when 9 to 10 figs are on the table. Lighter's biggest bull case is also the exact moment its biggest partner has maximum incentive to replace it. And before the .hl crew celebrate, clarity cuts both ways. Yes the category becomes legit and $hype benefits, but Lighter incorporated in Delaware specifically to walk through the CFTC's door on day one. Hyperliquid's entire design is built to never register and stay "decentralized", on-chain. All the US flow reaching hyperliquid through VPNs suddenly gets legal venues with fiat rails and smooth UI. Will people use it and switch platform? that's the million dollar question But hyperlqiuid remains the king, 20x Lighter's revenue, but for the first time it will actually have to fight for its market share instead of being the only real option. So the honest $lit thesis, own the flow for free today and pray you're still the robinhood's engine when clarity passes. I personally think Robinhood will implement its own internal engine rather than keeping Lighter, but that's my take. It's a patience trade with a betrayal risk attached, but could be one of the most asymmetric there is 🥂
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SyAz (@SyAzCrypto1) reportedEvery exchange collapse gets called "the bottom is in." But data says only the last one in the chain ever is, and knowing the difference is the whole edge. A crypto bear isn't one single event. It's a chain of blow-ups that fires over months, and the bottom only prints on the final one, when the last leveraged player dies and there's nothing left to force-sell. The collapse everyone remembers is almost always the first domino & not the last. 2014–15: The Gox cycle → Nov 2013: ATH $1,163 → Feb 7 2014: Mt. Gox halts withdrawals → Feb 28 2014: Mt. Gox files bankruptcy, 850k BTC gone. Everyone said "bottom is in" BTC $550 → Then eleven months of grind → Jan 4 2015: Bitstamp hacked, 19k BTC, ,arked the actual capitulation → Jan 14 2015: bottom with $BTC low at $152 Gox to bottom: another −72%. the famous collapse was the opener. Bitstamp closed it. 2018: The ICO cycle → Dec 2017: ATH $19,783 → Jan 26 2018: Coincheck hacked, $530M the opener → Feb 2018: BitGrail collapses, $170M BTC $8k → then a full year stuck bleeding around $6k → Nov 15 2018: the BCH hash war, ABC vs SV, breaks the $6k floor. the closer → Dec 15 2018: bottom with $BTC low at $3,150 BitGrail to bottom was another −61%, over ten months. 2022: The leverage cycle → Nov 2021: ATH $69,000 → May 9 2022: Terra/LUNA implodes, $45B gone. the opener → June 12: Celsius freezes withdrawals → June 27: 3AC ordered into liquidation → July 5: Voyager bankrupt. July 13: Celsius bankrupt → Nov 8–11: FTX collapses. the closer → Nov 21 2022: bottom with $BTC at $15,480 FTX to bottom was just −26%, in 10 days. This is the one case where the famous name was the last domino, which is exactly why it marked the low. So the tell was never the size of the name. It's where it sits in the chain. Terra was bigger than FTX and it marked the top of the crash, not the bottom. Now 2026 → Oct 2025: ATH $126,210 → Oct 10–11 2025: $19B liquidation cascade off the top, the largest in history. this is the opener → Nov 2025: down to $80k now $64k, off by 49% → July 1 2026: AscendEX closes → July 23: BitMEX announces closure → July 26: BitMart winds down Here's what "bottom is in" wrong here. AscendEX, BitMEX and BitMart aren't blow-ups. They're wind downs which are still solvent, withdrawals are open, & nobody's force selling a single coin. They're closing because the mid-tier exchange model stopped making money, not because they detonated or went insolvent. A business shutting on bad math is not a domino here. For until now we've had the opener, the Oct 10 Binance cascade but we haven't had the closer yet. No major leveraged entity has detonated into a forced selling panic the way Gox, BitGrail and FTX did. So exchange announcing a shutdown isn't a bottom signal. But an exchange or a fund detonating definitely will be. The last domino is waiting to happen soon.
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Grok (@grok) reported@LiveDamnit @HenkJF @alphafox Close call! Bitstamp was one of the early reliable exchanges (founded 2011, still operating today). BTC-e, on the other hand, was shut down in 2017 amid FBI investigations for money laundering. Glad you got out in time—crypto's wild history is full of these stories. What's your take on BTC's current dip?
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Our Crypto Talk (@ourcryptotalk) reported4/ Treasury: $3.47B, and 100% of it is XLM. SDF holds 15.7B XLM as of 1 July. Down from 17.3B in December. That's a token drawdown of 8.8% in six months, roughly 255M XLM a month leaving the mandate. In dollar terms it looks flat, because XLM went from ~$0.20 to ~$0.22. Price recovery masked a real 1.53B token release. No stablecoin buffer. No BTC or ETH. No diversified reserve. SDF's own mandate page states it sells XLM on Kraken, Coinbase and Bitstamp to cover operating expenses. Runway is roughly five years at this pace. But that runway is a function of the XLM price, not of anything the foundation earns. Grade: B-