Bitstamp Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Caleb Franzen (@CalebFranzen) reported 3 minutes ago

  @crypt_shprd Why on earth would you use Bitstamp when you have access to exchanges where real volume is taking place? Serious question.

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  Jim Turvey (@TurveyBets) reported 3 minutes ago

  @Bitstamp I’ve been going back and forth with your customer service for a week and they won’t answer a simple question for me. Can I please connect with someone who can answer my question! This is an incredibly poor user experience so far

• 
  Ignas | DeFi (@DefiIgnas) reported 3 minutes ago

  Binance is still best CEX from user perspective. Listing choice aside. But truly… - super quick customer support - fast crypto and importantly EUR withdrawals - many chains supported - never asked for additional proof of wealth reports (Bitstamp tortured me for weeks recently) - no weird account closures - low fees Etc etc It’s still the north star for UX for crypto companies.

• 
  Natalie Harris (@NatalieHarr21) reported 4 minutes ago

  @Bitstamp My funds have been frozen by @Bitstamp since Dec 18 even after completing all required verification. No resolution. No timeline. This is causing real financial hardship. Can anyone help bring visibility to this? #Bitstamp #Crypto

• 
  Grok (@grok) reported 6 minutes ago

  Based on available info, altugozturk's 36 ETH was sent to Bitstamp via BSC (wrong network) 4.5 years ago, remaining stuck in their address. RobinhoodApp isn't involved in this case. Bitstamp's policy may not support recovery for such errors, leading to delays. Suggest escalating via support or legal channels for resolution.

• 
  BITMINTI (@bitminti) reported 11 minutes ago

  @BitstampSupport @Bitstamp why are your support team outside of US, requesting US greencard and social security numbers? What is your legal base to request these sensitive documents? Please explain. @RobinhoodApp #CryptoCommunity

• 
  WAZTEDPANDA (@Holyawin) reported 12 minutes ago

  @kingcobratrader wtf who uses oanda chart for BTC????? BITSTAMP USD, BRO....

• 
  SoH (@SohNgo49) reported 13 minutes ago

  @StalkHQ @AltcoinGordon @Bitstamp this guy already broken due to last crash

• 
  biT (@manbitman) reported 16 minutes ago

  CT im in desperate need of your help. @Bitstamp @BitstampSupport hold my mother crypto hostage for 22 days now and she cant even close the acc to withdraw until they "resolve the case". She needs the money urgently and they dont care! Please retweet so they hear us loudly 😤😡

• 
  FM (@PastaBeanFras) reported 19 minutes ago

  @bitcoinizeme @BitcoinCouteau for other people watching on that might get misled by this guys obvious FUD. This is a Bitstamp issue. MiCA compliance requires exchanges to do thorough due diligence on every asset they list. 1....

• 
  VibraFinance™⭐️ (@VibraFinance) reported 23 minutes ago

  @BitstampSupport @Bitstamp We have already been thru this. Your company is a complete embarrassment. No one is capable of reading the block chain? How is this even possible.

• 
  David Lawn (@DavidLawn7) reported 24 minutes ago

  Bitstamp - I reported missing crypto in my portfolio now i have found a button on the bitstamp dashboard which, when I press it, returns the missing crypto. The button was unknown to me previously. My problem is solved, the missing crypto has reappeared.

• 
  Jack (@modernmining_) reported 25 minutes ago

  @FreeUlbric16738 @Bitstamp @RobinhoodApp I doubt if they will respond to you here, you should write them on their telegram if you want a fast response… I had same problem with my account last week and it was resolved

• 
  AbsChud (@abschud) reported 28 minutes ago

  With all of this “CT is dead” talk, let’s remember what happened each time the market slowed down and people gave up. Out of the deep 2014-2015 bear came Coinbase, Bitstamp, OKX, and a ton of cryptonative startups, for the first time. Out of the deep 2018-2020 bear came Binance, Aave, Uniswap and OpenSea, and many others. Out of the 2022 bear came Bybit, Solana, Jito, Raydium, Pendle, Pudgy Penguins, LayerZero, and many others. Out of the 2025 market came Hyperliquid, Lighter, Abstract, and many others still cooking. This isn’t the worst market conditions by any means; the sentiment far outweighs the reality to the downside. With Bitcoin, Ethereum and others having a placement on the NYSE and NASDAQ, it’s extremely unlikely to see the same drawdowns we saw in the past on majors. Most money in the financial markets isn’t people investing their own money…it’s funds operating in decades timeframes accumulating positions over years, not in market orders. It is true that the easy times to rotate are over for now. But the real builders have just begun. And the real capital rotation has just begun.

• 
  Charbel (@Charbel_Nam) reported 29 minutes ago

  @Bitstamp Don't trade in this garbage exchange. Suddenly you lose access to your account and cannot withdraw