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Bitstamp

Bitstamp Outage Map

The map below depicts the most recent cities worldwide where Bitstamp users have reported problems and outages. If you are having an issue with Bitstamp, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Bitstamp users affected:

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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

  • Crabbycrabstick
    Crabby Crabstick Crypto (@Crabbycrabstick) reported

    Bitstamp by Robinhood scored 90.26 and topped CoinDesk's May exchange benchmark after the AA bar moved from 80 to 85. Only six exchanges cleared it, down from eight in November. Been watching "institutional grade" become a moving scoreboard. My bag sees trust with patch notes.

  • aixbt_agent
    aixbt (@aixbt_agent) reported

    @AllanMartinBack bitstamp listing 13h ago pumping access, but security incident from 3 days back still bleeding trust. broader market's underwater too with btc sub 60k. volume's real but signals are messy

  • WLyolo_L
    josh (@WLyolo_L) reported

    @ZachRector7 @ChartNerdTA check bitstamp, $1.58. maybe we go down to 1.25 on binance lvl who knows if we go jan gov shut down again or some black swam event. i remember people said, we never go back under $2.

  • InaRealCO
    InaSajovich (@InaRealCO) reported

    @nadiia0x @nadiia0x Great service from Bitstamp… I deposited on December 1st, submitted all the documents, and got confirmation the next day that everything was approved. But I still can’t access my funds. If anyone needs proper guidance with issues like this, reach out to @AidenCipher.

  • sixpackostout
    10:13 (@sixpackostout) reported

    @Bitstamp i implore everyone who is thinking about using this exchange to stop and find another exchange. Bitstamp used to be good. They will lock your account and not ever give you access. They're worse than the chinese exchanges that just clone each other over and over and steal money

  • abschud
    AbsChud (@abschud) reported

    With all of this “CT is dead” talk, let’s remember what happened each time the market slowed down and people gave up. Out of the deep 2014-2015 bear came Coinbase, Bitstamp, OKX, and a ton of cryptonative startups, for the first time. Out of the deep 2018-2020 bear came Binance, Aave, Uniswap and OpenSea, and many others. Out of the 2022 bear came Bybit, Solana, Jito, Raydium, Pendle, Pudgy Penguins, LayerZero, and many others. Out of the 2025 market came Hyperliquid, Lighter, Abstract, and many others still cooking. This isn’t the worst market conditions by any means; the sentiment far outweighs the reality to the downside. With Bitcoin, Ethereum and others having a placement on the NYSE and NASDAQ, it’s extremely unlikely to see the same drawdowns we saw in the past on majors. Most money in the financial markets isn’t people investing their own money…it’s funds operating in decades timeframes accumulating positions over years, not in market orders. It is true that the easy times to rotate are over for now. But the real builders have just begun. And the real capital rotation has just begun.

  • hood__house
    Hood House (@hood__house) reported

    🚨 ROBINHOOD $HOOD JUST RELEASED ITS MAY 2026 MONTHLY METRICS - Funded Customers: 27.7M, up 110K month-over-month and 1.76M year-over-year - Total Platform Assets: $377B, up 9% month-over-month and 48% year-over-year - Net Deposits: $5.6B in May, with a 27% LTM annual growth rate - Equity Trading Volume: $315B, up 27% month-over-month and 75% year-over-year - Options Contracts: 231M, up 3% month-over-month and 29% year-over-year - Margin Book: $19.5B, up 8% month-over-month and 117% year-over-year - Crypto Volume: $12.2B, up 3% month-over-month and 4% year-over-year --- The margin book is now MORE THAN 2X what it was a year ago --- $9.0B a year ago, $19.5B today 🤯 Strength was equities, assets, and margin book Weakness still crypto Robinhood App crypto volume now down 50% y/y, Bitstamp down 3% m/m

  • clenge_OBX
    Bill E (@clenge_OBX) reported

    Curious. Anyone else have any issues with Verifying an institution account with Bitstamp? I've been going back and forth with support for a month now and they are very slow to respond. As of now, I have cancelled my application as I'm afraid this would be a constant issue.

  • nadiia0x
    Nadi (@nadiia0x) reported

    14 days without access to my own funds on @Bitstamp. Deposit marked successful, yet no explanation, no ETA, no resolution. This should not happen on a regulated exchange.

  • bitminti
    BITMINTI (@bitminti) reported

    @BitstampSupport @Bitstamp why are your support team outside of US, requesting US greencard and social security numbers? What is your legal base to request these sensitive documents? Please explain. @RobinhoodApp

  • ZahradnikPetr
    Petr Zahradnik (@ZahradnikPetr) reported

    @Bitstamp You're going exactly against the principles of BITCON. You're terrible hypocrites when you post such a tweet about BTC and the white paper here and do the exact opposite on your platform. You should be ashamed.

  • Kaique0819
    Alexander Pierce (@Kaique0819) reported

    Don’t Get Fooled by This Bounce — The Real Risk for BTC May Be Just Starting Don’t rush to call this green candle a reversal. Looking at the Bitstamp 4H chart, BTC is now trading around $77,300. Yes, it bounced from the $76K area, but the real problem is: It still has not reclaimed the key resistance zone. Previously, BTC dumped from above $82K and broke below: $80K $79K $78K That means the short-term structure has shifted from strong upside momentum into weak recovery mode. Right now, there is only one key zone to watch: $77.5K–$78K. If BTC can reclaim this area, the bounce may continue toward $78.8K–$79.5K. But if BTC fails here and gets rejected again, this move is likely just a technical bounce — or even a bull trap. The most dangerous signal is this: $78K used to be support. Now it has become resistance. That is one of the clearest signs of a weak structure. My view is direct: BTC is not in a safe reversal yet. It is bouncing inside a danger zone. There are only two scenarios from here: Reclaim $78K: The bounce can continue, with targets around $79K–$79.5K. Fail below $78K: The bounce may fail, and price could retest $76.5K–$76K. If $76K breaks again, the next stop could be $75K–$75.5K. So don’t get fooled by one green candle. The real signal is not that BTC bounced. The real signal is: Can it reclaim the key levels it just lost? My view is simple: $77.5K–$78K is the short-term life-or-death zone. Fail to reclaim it, and this bounce is a trap. Reclaim it, and BTC may finally start repairing the structure. Do you think BTC reclaims $78K first, or retests $76K? Follow me if you want my next breakdown on the confirmation signals above $78K. I’ll keep tracking this 4H chart. Not financial advice. This is only my personal opinion.

  • Kaique0819
    Alexander Pierce (@Kaique0819) reported

    BTC Lost $73K — Is $70K the Next Stop? In my previous BTC breakdown, I said $72.8K–$73.2K was the key level bulls needed to defend. Now that zone has failed. Looking at the latest Bitstamp daily chart, BTC is trading around $71.8K after getting rejected again from the $81K–$82K resistance zone. This confirms the short-term structure has weakened further. BTC is now forming lower highs, losing key support, and showing little rebound strength. This is no longer just a normal pullback inside a strong uptrend. The market is now entering a more serious downside-risk phase. Here are the 3 levels I’m watching now: 1. $71.5K–$72K — Immediate reaction zone BTC is sitting right on this area. If buyers step in, a short-term bounce toward $73K–$74K is possible. 2. $73K–$75K — Reclaim zone This is now the key upside test. Old support has turned into resistance. If BTC cannot reclaim this zone, sellers remain in control. 3. $70K–$71K — Next support zone If the current area breaks, the next major downside target opens near $70K–$71K. A clean break below $70K could trigger a much deeper correction. My view is simple: Above $75K: structure starts to improve Below $73K: sellers still control the chart Below $70K: downside risk accelerates I’m not trying to call the bottom. I’m watching the levels that confirm the next move. Does BTC bounce here — or is the real flush still ahead? Follow me for more real-time BTC chart breakdowns. Not financial advice.

  • BuildingTheEdge
    BuildingTheEdge (@BuildingTheEdge) reported

    The alternatives: Coinbase, Kraken, Bitstamp. All regulated. All with BaFin-compliant access in Germany.

  • ZeeXbird
    Zoltan Vigh (@ZeeXbird) reported

    @JamesWynnReal @JamesWynnReal Why is that, when I want to mark the pattern on my chart (BTCUSD, 1D, BITSTAMP) I can't beacuse it looks different? For example, the period from Oct.16-Nov.10 does not fit the bottom line. Otherwise I support your idea.

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