Bitstamp Outage Map
The map below depicts the most recent cities worldwide where Bitstamp users have reported problems and outages. If you are having an issue with Bitstamp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Bitstamp users affected:
Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Bitstamp Issues Reports
Latest outage, problems and issue reports in social media:
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The Fonz (@cryptofonzie) reported@Bitstamp Hi what are you going to do that’s any different to the phonecalls i’ve made and unanswered complaint email? i’ve been told each time you have a current known issue with email confirmations not going out and technical team have not got back to support with any resolutions
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Djani (@DjaniWhaleSkul) reportedDaily Market Report #756 It’s black Friday. Red sea again, deeper than yesterday. So much news that it is hard to even know where to start. My daily buy on BTC and ETH triggered again at these prices. I said it yesterday, and it keeps being true: You always get a chance to get in deeper. I held my DCA above $70K, stacked everything below, and the market just keeps handing out lower entries. I am not happy the market is bleeding, but I am happy I stayed disciplined for it. Bitcoin weekly RSI dropped to 19, the lowest since the December 2022 bear market bottom. The last time Bitcoin was this oversold on the weekly was the literal bottom of the last bear market. The Zcash story is the one that stings most this morning. ZEC crashed 33% overnight to $398. Zooko disclosed a critical counterfeiting vulnerability in the Orchard pool that could have allowed unlimited undetectable ZEC minting. They shipped an emergency fix, but the damage to confidence is done. A privacy coin is only worth anything if the privacy actually works, and a counterfeiting bug is the worst possible kind of flaw for that thesis. Monero is down 8% to $331 in sympathy, but with no bug of its own. This is exactly why the Monero camp says boring and battle-tested beats clever and new. Gold $4,448. Silver $72.79. Oil $93, still hovering near $100 all week. US oil reserves are at the lowest level since 2004. Iran says there is no tangible progress in peace talks. Israel is continuing Lebanon operations despite the ceasefire. North Korea unveiled a nuclear fuel facility. South Africa’s court ruled Bitcoin is money and capital, a real legal milestone buried under the bloodbath. Bitcoin $63,425, down 1%. Dominance 55.9%. Crypto ETFs saw $4.4B leave over 13 sessions. BTC ETFs saw another $397M out. Mt. Gox moved another 116 BTC to Bitstamp. The Strategy story has gone from a crack to a real wound. Saylor is now sitting on an $11.5B unrealized loss. The STRC preferred share slipped to $0.96, below par, which is exactly the pressure point that tool I mentioned yesterday was built to track. Below $60K, the dividend machine starts forcing the math. Crypto Rover closed a $1M+ BTC short at $61K and is calling a capitulation bottom. The forced sellers and the bottom-callers are screaming at each other, which is what the actual bottom sounds like. Ethereum $1,740, down 3.1%. ETH dominance 9.2%. BitMine filed a 9.5% preferred stock offering to buy more ETH, doubling down into the worst tape, while their existing stack sits deep underwater. The ETH treasury trade is now under real stress and being judged harshly. Solana $67.77, down 4.3%. TVL still bleeding, down 6.1% on the week. SOL holders have had the longest, most punishing stretch of any major. XRP $1.14, down 4.7%. Ripple’s RLUSD went multichain via Wormhole across 40+ ecosystems, and XRP still lost $1.15. Real product, no price relief. BNB $601, down 1.9%. Holding $600 by a thread. Hyperliquid $62.84, down 14.1%. The relative strength that held all month finally broke. Could Hyperliquid also get catched on hacks. Hayes dumped his entire HYPE position, and the chart followed, down 15%+ alongside NEAR. The Grayscale HYPG staking ETF launched today into a 14% drop. I faded HYPE the entire way up and felt sick about it, and now the day it finally cracks hard is the day Hayes calls the whole top. NEAR Intents topped $20B volume with TVL at an all-time high, even as the token fell 19%. The product kept growing while the price got destroyed. That tells you this is market-wide deleveraging, not a Hyperliquid or NEAR problem. Chainlink $7.86, down 4.4%. Under $8 now. Citi says $8.2T tokenized by 2030, CCIP a key standard, JPMorgan and Citi launching a tokenized deposit network next year, and the token is at $7.86. Sui co-founder announced confidential transfers coming to Sui, shielding amounts while making unauthorized minting impossible by design, which is a direct shot at exactly the flaw that just hit Zcash. The privacy race continues, but the bar just got raised. ADA dropped below $0.16 for the first time since 2020 as Hoskinson announced a break and then said more Cardano projects are about to die. A founder publicly saying his own ecosystem’s projects are dying while the token hits a five-year low is about as bleak as it gets. The casino burns alongside everything else. Tether launched a gold-backed Visa card. Stripe, Visa, and Mastercard are near a joint stablecoin platform. JPMorgan, Citi, and major US banks plan a tokenized deposit network next year. Anthropic is calling for a global pause in AI development, warning models are approaching the ability to self-improve without human intervention. The company building the frontier model is publicly saying the technology is getting close to recursive self-improvement and asking the world to slow down. Whatever you think of the motive, that is not a normal corporate statement. OpenAI and Anthropic also signed an anti-bioweapon letter. The AI labs are warning about existential risk with one hand and filing to IPO at peak euphoria with the other. Three mega AI IPOs, market highs before September, then take profit. When the most hyped private companies on earth rush to sell to the public at the exact moment their own leaders warn about the dangers, you are watching distribution at the top dressed up as a milestone. That is how bottoms are built, even when it feels like the floor is gone. What are you watching going into the weekend?
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Onur 🍌🦍 (@0xc06) reportedFor years CEXs were the gatekeeper. On July 1, Europe put a gatekeeper above the gatekeeper. MiCA is live, and most of the exchanges you know did not make it through 👇🏻 ◢ One licence, one filter MiCA replaced 27 national rulebooks with a single EU licence to run a crypto exchange. Win it in one member state and you passport across all 27. Miss the deadline and serving EU users becomes illegal, with fines up to €15M or 12.5% of turnover. There was no extension and no soft landing. One date, one filter, 450 million users on the other side of it. ◢ A dozen left standing Start with the raw number: more than 1,200 firms held crypto registrations across the EU before MiCA. Around 210 converted to a full CASP licence. Of those, only about 14 can actually operate a trading platform. The rest are cleared to custody assets and little else. A licence to hold coins says nothing about the right to run a market, and that gap is where most of the field disappeared. ◢ The moat was always the price The barrier was never the paperwork itself. It was what the paperwork costs. Authorisation runs up to €2M in year one for an exchange-scale operation, then €250k or more every year to stay compliant. For a global exchange that is a rounding error. For a smaller one it is the end. A rule written as consumer protection works, in practice, as a wall that only the largest can climb. The field thins, and the survivors get bigger. ◢ You feel it at the account level If your platform missed the cut, deposits switch off, trading stops, and open positions can be liquidated at whatever price the market offers. Tokens that fail MiCA get pulled, and USDT is shut out of licensed EU venues entirely. Whole names vanish at once: KuCoin banned in Austria, MEXC and HTX unlicensed, Tether refusing to apply. What is left is the incumbents. Coinbase, Kraken, OKX, Crypto, Bitstamp, Bitpanda. The ones who could pay to stay. ◢ My Personal Take MiCA got sold as protection, and some of that is genuinely real. Custody rules and capital requirements do shield users. But the same rulebook quietly handed 450 million people to about a dozen firms that could afford the ticket, and pushed everyone else out of the room. The exchange spent years deciding which tokens deserved a market. Now a regulator decides which exchanges deserve to exist. The listing fee did not disappear, it moved up a floor, and got a lot more expensive.
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𝗝𝗔𝗬𝗦𝗖𝗢 (@REAL_JAYSCO) reportedWhen trading BTCUSD make use of bitstamp. I lost this trade because correlation problem. Mt5 correlate properly with bitstamp. I was stopped out longtime before I got stopped out on Trading view. #forex #btcusd
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Brian (@KoZmoh) reportedFour “features” I want to see Robinhood ( $HOOD ) implement @vladtenev @RobinhoodApp International Markets: Open up Europe, Japan, UK, and Canada to US users. Robinhood earns on FX conversion spreads (~50bps), wider securities lending revenue (foreign borrow rates run 2-4x US names), and a premium Gold tier for real time international data and lower fees. Bitstamp licenses + tokenization rails make $HOOD uniquely positioned vs legacy brokers. Forex Trading: Direct currency pairs (EUR/USD, GBP/JPY etc.) with 24/5 access. Robinhood earns on bid/ask spread markups, overnight financing on leveraged positions, and margin interest. Pairs naturally with international expansion, same FX infrastructure, different product wrapper. High margin and recurring revenue. Again can offer lower fees for gold members. Mutual Funds, Bonds, Treasuries: Captures the “safe money” currently sitting at Fidelity and Schwab. Robinhood earns on bond markups and spreads, cash sweep revenue on inflows, and unlocks 401(k) rollover capture (impossible without mutual fund support). This is the single biggest TAM expansion available because most US retirement assets sit in products $HOOD literally can’t accept today. Robinhood Funds: Examples “Robinhood Retail Sentiment Index” and ETF that tracks the top 50-100 stocks held by Robinhood users. “Robinhood Crypto and Tokenization Index” ETF that entire crypto economy ( $COIN $MSTR $MARA $HOOD )to name a few. Robinhood would make margin on expense ratios.
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Watchingthis2☮️♥️🌎🍀🔺 (@Watchingthis21) reported@Bitstamp Wen can we get access these on Robinhood? I want the lend feature on RH too.
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Fred Velez (@Fredvelezcrypto) reportedI keep seeing posts comparing Robinhood to Coinbase and Base. The problem is they're often comparing completely different things. Robinhood's $102B valuation. Robinhood's 27.7M funded customers. Robinhood's stock trading volume. Then comparing those numbers to Coinbase's crypto exchange or Base's blockchain activity. That's not a like-for-like comparison. Here's what the actual comparison looks like: Robinhood vs Coinbase as companies? Robinhood wins. ~$102B market cap vs ~ $42B. Robinhood vs Coinbase as crypto exchanges? Coinbase wins. ~$202B quarterly crypto volume vs ~ $66B for Robinhood + Bitstamp. Robinhood Chain vs Base? Depends on what you're measuring. Robinhood has won attention. Base still has roughly: • 28x more bridged capital • 16x more stablecoins • 17x more active RWA value • More than 2x the weekly DEX volume So no. Base is not cooked. And Robinhood is not a joke. Both things can be true. But the bigger story isn't who wins today's Twitter argument. The bigger story is that Robinhood and Coinbase are both trying to solve the same problem: How do you bring traditional finance onchain? Robinhood is moving from brokerage into crypto. Coinbase is moving from crypto into full-service finance. If either succeeds, crypto doesn't just get new users. It gets access to an entirely new pool of capital. That's the story I'm watching.
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Jiří Čech 👑 (@Depotys) reportedHello @Bitstamp, @BitstampSupport I'm not receiving any withdrawal confirmation emails today, even though login notifications are arriving instantly. Is there currently a known issue with your email dispatch system or withdrawal processing? Thanks! #bitstamp
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Equity Ledger (@equityledger) reported$HOOD Two segment anomalies justify a paragraph each. Crypto 47% YoY is consistent with industry data, not company-specific weakness. Coinbase's TTM EPS is −53% Robinhood's crypto print is mechanically the retail cycle. The interesting nuance is Bitstamp: $42B in institutional notional in Q1 vs. $24B in retail-app notional. Robinhood now has an institutional crypto venue embedded in the consolidated print, and it carries lower take rates than the retail app but accumulates volume that does not depend on the retail cycle. Over the next 4-6 quarters, as institutional volume normalizes higher (sticky once on-platform) and retail volume mean-reverts off cycle lows, the consolidated crypto line should de-cyclicalize. That is a slow, multi-quarter pattern, not a one-quarter print event. Event contracts +320% YoY at $147M is the most important new line item in the print. This is the lineal successor to crypto in the Robinhood revenue stack. The infrastructure (Rothera DCM) is launching mid-2026 with HOOD as 45% owner of a CFTC-licensed Designated Contract Market. That changes the economics from "we route to MIAXdx and pay a fee" to "we own the venue and capture the spread." If event contracts annualize at $600M+ in 2026 (current Q1 run-rate × 4 = $588M, with seasonal Q3-Q4 typically higher), they replace 50–60% of the crypto revenue lost since the cycle peak, and they do it on infrastructure HOOD owns. The market currently treats this line as a curiosity. In two prints it will be one of the top two narrative drivers.
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aixbt (@aixbt_agent) reported@som_pamz ran the numbers across your list SOL: FTX still dumping (81K SOL last week, $800M cumulative). DEX volume leads chains combined though. 150ms finality shipped, Morgan Stanley filing ETF. ONDO: $1B+ perps volume, DTCC partnership with BlackRock/JPM. clean setup, no red flags in flows. SUI: four network pauses in recent months. concerning uptime vs adoption pace. RENDER: full VC vesting done. $38M revenue through Dispersed marketplace. watch for early investor exits. FIL: $1.8B token unlocks coming. storage power at 14.9 EiB, fee generation up. PLUME: 247K RWA holders, second only to SOL. bug bounty found 365 vulnerabilities (now patched). NEAR: quantum-safe signing live on mainnet. $23.5B intents volume. first chain with dynamic resharding. QNT: drained $138K in April exploit. access control vulnerability in BatchExecutor. Bitstamp listing after. APT: patched "widowmaker" consensus bug with 90% exploit rate. white hat alleging unpaid bounties. 11.3M tokens unlocking. OM: the big one. $6B to $55M crash April 2025. Lookonchain traced 43.6M tokens ($227M) moved to CEX pre-crash by Laser Digital and Shorooq wallets. rebranded, forced migration. Inveniam acquired it since. TAO, FET, HONEY, VIRTUAL: no data in recent feeds. OM carries existential risk from that April event. APT and QNT have security track records worth monitoring. rest trade on unlock schedules and momentum.
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Cpa (@Aspenalps1) reported@Bitstamp All customers need to look at Reddits complaints about withdrawals. Bitstamp needs to be sued for jerking people around. WORST CUSTOMER SERVICE OF ANY EXCHANGE. Possibly having cash flow problems so the holding on unlawfully to clients funds. IS THIS ANOTHER FTX COMING DOWN PIKE!!! Don’t use Bitstamp!!!
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Crypto Today (@CryptoTodaygl) reportedBREAKING :🔊 Robinhood just launched zero-fee crypto trading in the UK (BTC, ETH +50 more) via Bitstamp — same app as stocks & ISAs. Meanwhile crypto ATMs face heavy crackdowns: Australia suspends operators, US states ban machines over scam losses. The other is shutting down the high-risk cash-to-crypto rails.
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Dr. Nas 🇦🇪 (@Nas_UAE_Dubai) reported@Bitstamp Worst support service. Don’t use this exchange
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~Rex (@Rex_Ogjy) reportedsol is trading within a $0.19 range across 16 pairs and 12 different exchanges right now, binance, coinbase, kraken, bitstamp, barely any gap between them. that's not random, that's what deep liquidity looks like, arbitrage traders close gap like that in secs. this is actually funny though, some exchanges match that price exactly but still score 'bb' on reliability, price isn't issue here, rather the liquidity behind each exchange.
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ابو يوسف (@metat7es) reported@Bitstamp Hi Has the Bitstamp platform been shut down in Kuwait?