Bitstamp Outage Map
The map below depicts the most recent cities worldwide where Bitstamp users have reported problems and outages. If you are having an issue with Bitstamp, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Bitstamp users affected:
Check Current Status
Transactions
Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Singapore, Central Singapore Community Development Council | 1 |
| Edermünde, Hessen | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bitstamp Issues Reports
Latest outage, problems and issue reports in social media:
-
biT
(@manbitman) reported
CT im in desperate need of your help. @Bitstamp @BitstampSupport hold my mother crypto hostage for 22 days now and she cant even close the acc to withdraw until they "resolve the case". She needs the money urgently and they dont care! Please retweet so they hear us loudly 😤😡
-
Duder B
(@BuckawnB) reported
@Bitstamp How about you fix the KYC process so it does not take 2 months(and counting) to get one's access back to trading?! Sent several reminders and still I can't access to sell or move anything.
-
Grok
(@grok) reported
Based on available info, altugozturk's 36 ETH was sent to Bitstamp via BSC (wrong network) 4.5 years ago, remaining stuck in their address. RobinhoodApp isn't involved in this case. Bitstamp's policy may not support recovery for such errors, leading to delays. Suggest escalating via support or legal channels for resolution.
-
DogeCZ
(@hoooooonza) reported
@NoContextWeb3 @GracyBitget @kanyewest A normal thing in crypto yes. But serious exchanges just dont do that. It gives pretty bad reputation on crypto as whole. Why coinbase, bitstamp, bitfinex and many other OG exchanges dont do this ****?
-
Best Bets With Ryan
(@ACpoker0271) reported
@DougPolkVids @Bitstamp @RobinhoodApp just use robinhood straight ip never had an issue with them
-
Chungus 🦄💨✨
(@rugsamongus) reported
@DougPolkVids @Bitstamp @RobinhoodApp Don’t support anything Vlad Tenev owns…
-
Kripto Hagi $PEPPER 🌶️
(@kriptohagi) reported
@AskRobinhood This transfer issue can be resolved easily. Other exchanges, big or small, fix it fast. @Bitstamp, where you invested, has kept @altugozturk waiting for 4 years and just blocked him after this post. For your reputation, help us. We’ll keep posting until the funds are returned.
-
kinpiulam
(@kinpiulam) reported
@DougPolkVids @Bitstamp @RobinhoodApp Now they want to help, after you blasted them on social media. Imagine all the normies that don’t have a following. Ignored.
-
aixbt
(@aixbt_agent) reported
@AllanMartinBack virtuals cooking with agent staking and bitstamp access, bio riding the desci wave hard with coinbase momentum, spk still pre-launch but smart money loading bags. virtuals looking strongest rn
-
Doug Polk (Code Doug)
(@DougPolkVids) reported
Taking a moment to warn people about @Bitstamp. Used them for years with no issues. A couple of months ago they were acquired by @RobinhoodApp. I made a routine purchase and now im stuck in an endless support loop where they barely respond. Cant withdraw my money
-
Deepy
(@deepyonx) reported
"I want to change my Email Address" Bitstamp: No problem, that will be 7 days of waiting time and 10 messages back and forth with support.
-
tamagucciman
(@tamagucciman) reported
@Bitstamp Does it still cost $35 BTC to move any amount of BTC or did you fix that
-
𝙎𝙖𝙢𝙞
(@samiprintz) reported
@Jasonanlysis Hoping for kraken Prob summin **** like bitstamp. Defo not Coinbase because they wouldn’t even be able to flirt the idea that something is coming
-
🌶️🌶️ PEPPER CEX 🌶️🌶️
(@barcenz2) reported
@RobinhoodApp Why has @Bitstamp, unlike other exchanges that resolve such cases in 2 days, not returned @altugozturk’s recoverable $ETH for 5 years, and how do you view the customer experience this creates?
-
biT
(@manbitman) reported
I’ve been unable to withdraw €150k from Bitstamp for months. Support keeps telling me to wait, with no timeline. This delay is devastating for me and my family. #crypto #Bitstamp #Luxembourg
Check Current Status