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Bitstamp

Bitstamp Outage Map

The map below depicts the most recent cities worldwide where Bitstamp users have reported problems and outages. If you are having an issue with Bitstamp, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Bitstamp users affected:

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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

  • modernmining_
    Jack (@modernmining_) reported

    @LusPedroCe53042 @Bitstamp I doubt if they will respond to you here, you should write them on their telegram if you want a fast response to the issue … I had the same problem with my account last week and it was resolved after i reached out to them on telegram

  • bitminti
    BITMINTI (@bitminti) reported

    @BitstampSupport Anyone still using @Bitstamp? Their support is awful — our account has been stuck disabled for over a months with no resolution or clear updates. Can anyone advise what actually works here? #Bitstamp #CryptoSupport

  • ylmaztlga
    Tolga YILMAZ (@ylmaztlga) reported

    @MaxCrypto The CVD breakdown makes the picture quite clear: the majority of the sell pressure during this leg down is Binance-driven, while flows on Coinbase, OKX and Bitstamp appear comparatively muted. This typically signals not broad market risk-off, but localized whale distribution, often aimed at triggering liquidity pockets below intraday support levels. Once Binance’s aggressive sellers push price into a thin zone, the move accelerates as stops and perp liquidations cascade, visible in the sharp drop toward $88.9K. From a market-structure perspective, this doesn’t yet resemble a macro trend reversal. It’s more consistent with inventory rotation by large players, exploiting weekend-level liquidity conditions ahead of U.S. close. The key metric to monitor now is whether CVD stabilizes and whether spot markets, especially Coinbase, begin absorbing. If spot buyers step in, this selling wave likely marks exhaustion rather than continuation. A retest of liquidity around $88.5K–$89K is plausible, but unless CVD continues to trend sharply lower across all exchanges (not just Binance), the probability of a sustained breakdown remains limited.

  • Moud22Hassib
    Mahmoud Hassib (@Moud22Hassib) reported

    @sharkybit @Bitstamp @RobinhoodApp U guys need to handle this whole withdrawal issue. Tens of negative experiences being reported with withdrawals now. If this is not dealt with quickly things will not end well!!

  • altcoinyolo
    Gavin Newsom: Resign (@altcoinyolo) reported

    @BCBacker On bitstamp and Coinbase XRPUSD charts the previous $2.69 low has been broken if you really zoom in. It appears it only held on the market cap.

  • equityledger
    Equity Ledger (@equityledger) reported

    $HOOD Two segment anomalies justify a paragraph each. Crypto 47% YoY is consistent with industry data, not company-specific weakness. Coinbase's TTM EPS is −53% Robinhood's crypto print is mechanically the retail cycle. The interesting nuance is Bitstamp: $42B in institutional notional in Q1 vs. $24B in retail-app notional. Robinhood now has an institutional crypto venue embedded in the consolidated print, and it carries lower take rates than the retail app but accumulates volume that does not depend on the retail cycle. Over the next 4-6 quarters, as institutional volume normalizes higher (sticky once on-platform) and retail volume mean-reverts off cycle lows, the consolidated crypto line should de-cyclicalize. That is a slow, multi-quarter pattern, not a one-quarter print event. Event contracts +320% YoY at $147M is the most important new line item in the print. This is the lineal successor to crypto in the Robinhood revenue stack. The infrastructure (Rothera DCM) is launching mid-2026 with HOOD as 45% owner of a CFTC-licensed Designated Contract Market. That changes the economics from "we route to MIAXdx and pay a fee" to "we own the venue and capture the spread." If event contracts annualize at $600M+ in 2026 (current Q1 run-rate × 4 = $588M, with seasonal Q3-Q4 typically higher), they replace 50–60% of the crypto revenue lost since the cycle peak, and they do it on infrastructure HOOD owns. The market currently treats this line as a curiosity. In two prints it will be one of the top two narrative drivers.

  • 2xBani
    Bani Banned 2xthisis#3 (@2xBani) reported

    @SandroHold Assistance??? With what? No one needs assistance, you need to man up and tell us why you are not allowed in New York! Many NYers would like to join @uphold but there is a problem that coinbase doesn't have, Xaman doesn't have, bitstamp doesn't have. Why failure, fraud, criminal?

  • briandecoded
    Brian Decoded - Alpha Efficiency.™ (@briandecoded) reported

    @LDNCryptoClub **1.** BlackRock is close to approval for spot bitcoin ETFs **2.** Tether has over $3.3 billion in excess reserves **3.** Bitstamp has halted polygon and solana staking **4.** Binance is ending support for BUSD by 2024 **5.** Bitcoin hash rate is at an all-time high

  • mark_crypto
    Mark Elliot Crypto Recovery (@mark_crypto) reported

    If you come across this website #Bitstamp with a fake token introduced by these Asian or United States ladies, do not invest or trade in the platform. It is Fake. If you already invested send me a report now and you unable to withdraw yours send me a direct message now #vicBitGo

  • FrickenClutch
    Accumulation.exe (@FrickenClutch) reported

    @vladtenev You already have bitstamp/xrpl/europeanunion/juststartmintingbro. Reach out if you need help.

  • kentangkeren
    Matt Ream | Ledger 🅻︎ (@kentangkeren) reported

    @susan_susankeir We are very sorry for the inconvenience caused regarding your issue We’re reviewing your XLM transfer logs for missing ledger confirmations. Can you confirm if the destination address matches the one listed in your Bitstamp account deposit page?

  • FX1000ren
    SalamAndr (@FX1000ren) reported

    @stef_mulder I know 7 people who have blocked accounts at Bitstamp and 6 have already asked the CSSF for help, now the CSSF is handling it, people no longer have to deal with it, now the office in Luxembourg is handling it.

  • c_abreeden2016
    Cathy Breeden -🪝🛠️ @Xaman® + XRPL + Xahau (@c_abreeden2016) reported

    @GoldLoverXo Buy XRP: Uphold, Bitstamp, Kraken. Store securely: Xaman, Ledger, Tangem Need more help? Just ask me

  • ZahradnikPetr
    Petr Zahradnik (@ZahradnikPetr) reported

    @Bitstamp You're going exactly against the principles of BITCON. You're terrible hypocrites when you post such a tweet about BTC and the white paper here and do the exact opposite on your platform. You should be ashamed.

  • Only1Angelllll
    Angel (@Only1Angelllll) reported

    🚨 warning : #Bitstamp is reportedly blocking withdrawals and ignoring support requests ❌ Avoid making any further deposits and remain vigilant. 📩 Contact trusted, verified experts if involved . #CryptoScam #QuotientX. ..

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