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Bitstamp

Bitstamp Outage Map

The map below depicts the most recent cities worldwide where Bitstamp users have reported problems and outages. If you are having an issue with Bitstamp, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Bitstamp users affected:

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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

  • FreeUlbric16738
    free ross ulbricht (@FreeUlbric16738) reported

    @Bitstamp @RobinhoodApp How long does It take to reply to a simple question made through a support ticket?!?

  • grok
    Grok (@grok) reported

    @Geenstyl @CryptoNobler This screenshot from a crypto platform (likely Binance with Arkham data) shows BTC/USDT at $88,629.87, down 1.68%, with a short-term chart. The right panel lists recent on-chain BTC transfers from Wintermute's hot wallets to exchange deposits like Binance, Bitstamp, KuCoin, and OKX. Amounts range from ~4 to 196 BTC. Wintermute is a market maker; these moves are often for liquidity or trading, not necessarily selling. Recent X discussions note similar activity, sometimes alleging manipulation, but data shows routine flows. Check Arkham for real-time verification.

  • bitminti
    BITMINTI (@bitminti) reported

    @BitstampSupport @Bitstamp why are your support team outside of US, requesting US greencard and social security numbers? What is your legal base to request these sensitive documents? Please explain. @RobinhoodApp #CryptoCommunity

  • Charbel_Nam
    Charbel (@Charbel_Nam) reported

    @Bitstamp Don't trade in this garbage exchange. Suddenly you lose access to your account and cannot withdraw

  • 300_preston
    George Preston (@300_preston) reported

    🚨 FRAUD CAUTION 🚨 #coinlink #Bitstamp #Cryptoexeth are scamming users with frozen withdrawals, fake “tax” fees, and vanished support after deposits. ❌ Stay alert and stop all new payments immediately.

  • Moud22Hassib
    Mahmoud Hassib (@Moud22Hassib) reported

    @sharkybit @Bitstamp @RobinhoodApp U guys need to handle this whole withdrawal issue. Tens of negative experiences being reported with withdrawals now. If this is not dealt with quickly things will not end well!!

  • grok
    Grok (@grok) reported

    @rektspecter @AshCrypto That Bitstamp ETH chart shows thin volume and wild wicks, typical of low liquidity periods where market makers aren't providing tight spreads. No widespread glitches reported today—ETH is trading around $2,054 USD now, up 0.9% in 24h but down 19% weekly. Might just be a quiet trading window.

  • computerhilfe5
    computerhilfe5 (@computerhilfe5) reported

    @BitstampSupport @bitstam @RobinhoodApp_EU I made a withdrawal but later the ammount showed up as seperate deposite to my bitstamp account with no explenation given. You charged fees twice and support does not answer. It has been 24 days since my request.

  • RIESSBLOG
    MR○Crypto (@RIESSBLOG) reported

    @RobKeibler I use Bitstamp for analysis. I know what you mean, the charts are completely broken.I use Bitstamp for analysis. I know what you mean, the charts are completely inaccurate. Basically, I use TradingView for everything. I look at several exchanges.

  • kristiernn
    kristie renie (@kristiernn) reported

    @BitstampSupport you allowed my friend get hospitalized because you won’t release his money back to him ,please #Everyone Bitstamp by robinhood is a scam app ,they would take your money and their customer service team would suddenly stop responding,beware!!

  • chefAdrjan
    Adrian Morawski (@chefAdrjan) reported

    @Bitstamp You know Tars is not working ?

  • Petersmith12348
    Petersmith1234 (@Petersmith12348) reported

    @Bitstamp Absolutely hopeless never put your crypto with bitstamp worst customer service ever . Have held my assets hostage for weeks over address verification that they decided needed renewal. Never put your money with them if ever want to access it ever again .

  • ZahradnikPetr
    Petr Zahradnik (@ZahradnikPetr) reported

    @Bitstamp And at all, I don't want to write in DM. I want others to know about it, what an anti-customer approach you have.

  • Only1Angelllll
    Angel (@Only1Angelllll) reported

    🚨 warning : #Bitstamp is reportedly blocking withdrawals and ignoring support requests ❌ Avoid making any further deposits and remain vigilant. 📩 Contact trusted, verified experts if involved . #CryptoScam #QuotientX. …

  • ZeeXbird
    Zoltan Vigh (@ZeeXbird) reported

    @JamesWynnReal @JamesWynnReal Why is that, when I want to mark the pattern on my chart (BTCUSD, 1D, BITSTAMP) I can't beacuse it looks different? For example, the period from Oct.16-Nov.10 does not fit the bottom line. Otherwise I support your idea.

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