Bitstamp Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Natalie Harris (@NatalieHarr21) reported 32 seconds ago

  @Bitstamp Do not recommend Bitstamp to people. They are not a good company. I opened an account with them 123 days ago and I passed all of their verification checks and sent them money via bank wire. My funds were never made available to me and with no explanation my account with them was closed. I am still waiting for my funds to be returned 70 days later. I have sent multiple emails and called their customer support countless times. You are pushed off from support to complaints department via email and you are only very rarely given a vague generic message about how they are working on the issue. Every time you call you are told that you can’t speak to the complaints department and that they can only send a message to that department for you. If you plead then they will escalate the message. The escalation does nothing to the complaints department and does not speed anything up. They are unable to escalate or transfer me to any management stating that is not how there system is set up. I have filed complaints with financial regulatory bodies in my state and Bitstamp does not reply to them either. Robinhood will not help stating that it is a Bitstamp issue. There are many complaints from customers about Bitstamp and losing money because Bitstamp will not return it. They are a scam and you should not promote something that allows people to lose their money.

• 
  Steve K. Loucks (@MetGlobal) reported 2 minutes ago

  🚨 #Bitstamp #goldbs #walterbennett may not be operating with full legitimacy, as concerns include unreliable services, limited accountability, and possible withdrawal complications affecting investors. If impacted, seek support promptly via DM.

• 
  switchbacksidecork (@TweeterIsToxic) reported 2 minutes ago

  @Bitstamp @RobinhoodApp Not a single post since June 2024. Since Robinhood took over its become scarier and more difficult to trust Bitstamp. Even after all the KYC, its never enough. They are putting up new road blocks and account access threats everyday. Sad to see an OG exchange sink so fast.

• 
  Alexander Pierce (@Kaique0819) reported 5 minutes ago

  BTC Failed to Reclaim 73K? This Is NOT a Safe Dip-Buying Zone — The Real Risk May Be Just Beginning. Looking at the Bitstamp 4H chart, BTC has now dropped from the 82.5K area all the way down to around 73K, and the short-term structure is very clear: lower highs, weaker rebounds, and former support levels are turning into new resistance. The most dangerous part is not just the size of the drop. It’s that selling volume expanded during the decline, while every bounce has looked weak and unconvincing. BTC has already lost 78K, 76K, 75K, and 74K one after another. Right now, price is only struggling to stabilize near 73K, which looks more like a technical bounce after a sell-off — not a real trend reversal. Here are the 3 key levels I’m watching next: 1. 72.5K–72.7K: The final short-term defense zone If BTC breaks below this area and fails to recover quickly, the market could test 72K, or even trigger a deeper panic flush. 2. 73.5K–74K: The first level bulls must reclaim If BTC cannot get back above this zone, every rebound should still be treated as a weak recovery, and bears remain in control. 3. 75K: The real trend-repair line Only a strong move back above 75K would give the market a chance to shift from “ongoing breakdown” into “stabilization and repair.” My view is simple: BTC is still bearish for now. 73K is not a safe bottom-fishing zone — it is a danger zone. If 72.5K fails, another wave of accelerated selling could hit fast. Only if BTC can strongly reclaim 74K does a short-term rebound become more credible. Don’t rush to catch a falling knife. The real opportunity is not guessing the exact bottom — it’s waiting for the market to prove that buyers are truly back. Do you think BTC breaks 72K first, or rebounds back above 74K first? Drop your view below — and follow me for the next key BTC update. Not financial advice.

• 
  Kim Tech (@KimTech_) reported 5 minutes ago

  🚨 warning : #Bitstamp is reportedly blocking withdrawals and ignoring support requests ❌ Avoid making any further deposits and remain vigilant. 📩 Contact trusted, verified experts if involved . #CryptoScam #QuotientX.

• 
  Langford (@StockLangford) reported 6 minutes ago

  Bitcoin is showing a dangerous signal! If 80K fails to hold, the short term may see a sharp drop first. From today’s Bitstamp 4H chart, BTC is now hovering around the $80,400–$80,800 range. On the surface, it looks like high-level sideways movement, but the structure on the right side is already very clear: the previous two attempts to break through 82K–82.5K both failed to hold, followed by consecutive pullbacks. This shows one thing: selling pressure above is heavy, and the bulls are starting to lose momentum on the push higher. My current judgment is very direct: in the short term, I’m looking for a pullback first, not chasing longs. Next, focus only on two levels: First, $80,000. This is the most important defense line for the bulls right now. As long as 80K can still hold, Bitcoin still has a chance to continue building strength and attack 81.5K–82K again. Second, $79,500–$78,800. If 80K breaks, the short term will likely continue to wash downward and test this support zone. This is the real area that decides whether the bulls can continue to stay in control. The most dangerous thing right now is not that it has dropped, but that it keeps failing to break higher at a high level. Many people see BTC still above 80K and think it will definitely continue to push toward 85K. But people who truly read the market do not only look at where price is standing. They look at: Is there continuation after the breakout attempt? Is there support on the pullback? Right now, the answer is very clear: selling pressure above 82K is obvious, and 80K is getting closer to being tested again. So my prediction is: short-term bearish, first watch the risk of 80K breaking. If 80K breaks, I will look toward 79.5K, even 78.8K. If 80K holds strongly and BTC reclaims 81.5K with volume, then it will have a chance to challenge 82K–82.5K again. One-sentence summary: now is not the position to blindly chase higher, but to watch whether the 80K defense line can hold. If it holds, there is still a chance to rebound; if it breaks, the short term will likely first wash down to 79.5K–78.8K. What do you think about this move? Do you think Bitcoin is washing and accumulating above 80K, or preparing to drop back to 78K to find support again? Type your direction in the comments: bullish, type 1; bearish, type 2. In my next post, I will directly break down: can 80K be entered near here? Where are the real entry and stop-loss levels? Follow me if you want to see the next key levels. Don’t wait until the market has already moved, only to realize you were one step too late again. （Personal opinion only, not investment advice.）

• 
  West (@asu_maro39) reported 6 minutes ago

  Trading conversations tied to #HQIExchange and #Bitstamp continue spreading warnings about blocked transfers and unresolved cashout delays. Quiet support can be requested directly.

• 
  The Fonz (@cryptofonzie) reported 6 minutes ago

  @Bitstamp Hi what are you going to do that’s any different to the phonecalls i’ve made and unanswered complaint email? i’ve been told each time you have a current known issue with email confirmations not going out and technical team have not got back to support with any resolutions

• 
  Wietse Wind - 🪝🛠 Xaman® + XRPL + Xahau (@WietseWind) reported 8 minutes ago

  @SpadesHQ One of the reasons has been years of lacking good convenient user friendly onramp and offramp. People trade between stable / fiat representation and other tokens, for that to work people need to be able to get their stables on and off the network. Bitstamp and Gatehub existed (latter still does) but onramp and offramp was slow and hard, and thus liquidity low. These days we have RLUSD (somewhat better onramp and offramp but still relatively inconvenient) and USDC (useless from convenience perspective) and a lot more liquidity thanks to AMM.

• 
  Zahra K. (@zha_kh) reported 9 minutes ago

  @Bitstamp Careful this exchange is fraudulent. Customer withdrawals are blocked.

• 
  Rob Pauley (@PauleyRob76961) reported 11 minutes ago

  @ZachRector7 Hey Zach, love what you do to educate! Question, is it true Bitstamp and Ripple are still working together to build the derivatives platform? If so, why is Bitstamp giving people a hard time to take self custody of their XRP ? Not a good look for either of them.

• 
  FradBraxon (@Towatchdubs) reported 12 minutes ago

  @Bitstamp @BitstampUK @BitstampSupport what is going on with your platform? I was asked for KYC information, no problem, provided. Then asked for information relating to a recent deposit. No problem provided. Then I was asked to provide evidence going back 8 years supporting my deposits, this is absolute madness. My account is blocked. I can’t withdraw my own funds. I have only ever paid in fiat from 1 account, and repaid to that 1 account. There is no reason to block my account. What you are doing is breaching regulations. I have called every day for 4 days, now all my tickets are gone as well. Nobody answering anything.

• 
  Kim Tech (@KimTech_) reported 20 minutes ago

  🚨 #Bitstamp Scam Warning!!! Blocked withdrawals. No support. 📩 At risk? Message verified Crypto Recovery experts.

• 
  The Fonz (@cryptofonzie) reported 23 minutes ago

  @Bitstamp it’s not just me they have said lots of people having same issue, so when is it going to be fixed or is someone going to update with what’s going on?

• 
  pepa🌙 (@moonshilla) reported 25 minutes ago

  @Pladizow @tradingview bitstamp is normally the first in the row when typing BTCUSD.. either or typing it manually.. or ur typing BTCUSD and select INDEX with the cursor down.. it should look like this: INDEX:BTCUSD/NQ1!