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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.

Problems in the last 24 hours

The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

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Community Discussion

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Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

  • NatalieHarr21
    Natalie Harris (@NatalieHarr21) reported

    @Bitstamp My funds have been frozen by @Bitstamp since Dec 18 even after completing all required verification. No resolution. No timeline. This is causing real financial hardship. Can anyone help bring visibility to this? #Bitstamp #Crypto

  • theweb3jess
    Jess (@theweb3jess) reported

    I must say - the purchase was on a premium for wonderfi shareholders; the introduction of competition for brokerage products, esp w 0 trading fees, is a net positive for consumers; maybe wonderfi CEO just didn’t want to show up after being abducted, so they used the bitstamp guy. But I just personally definitely had a gut reaction when he said “happy Canada Day” on stream. It also did not help to come at a time where Canada is seeking economic independence from the US, particularly from USD denominated import export demand, and our car manufacturing sector got hammered in Ontario by the current US government’s tariffs on automobiles. I’m clearly nitpicking here, as the team has done excellent work, and I particularly loved Hilary’s section, filled with actual product updates from top to bottom. All in all, I just hope they don’t stream a British officer to announce things for Australia on January 26 in 2027.

  • zha_kh
    Zahra K. (@zha_kh) reported

    @Bitstamp Careful this exchange is fraudulent. Customer withdrawals are blocked.

  • phy_nhu
    COCO W ❄️ (@phy_nhu) reported

    @Bitstamp this feels like a generic canned ad not a real support reply, especially with all the frozen accounts piling up on the thread lol

  • zha_kh
    Zahra K. (@zha_kh) reported

    @Bitstamp Issues with withdrawal. Is this exchange now fraudulent??

  • CryptoTodaygl
    Crypto Today (@CryptoTodaygl) reported

    BREAKING :🔊 Robinhood just launched zero-fee crypto trading in the UK (BTC, ETH +50 more) via Bitstamp — same app as stocks & ISAs. Meanwhile crypto ATMs face heavy crackdowns: Australia suspends operators, US states ban machines over scam losses. The other is shutting down the high-risk cash-to-crypto rails.

  • Kaique0819
    Alexander Pierce (@Kaique0819) reported

    Bitcoin is stuck at 77.3K. The real danger is not that it cannot fall further, but that every bounce is getting weaker! Looking at the Bitstamp 4H chart, BTC has fallen all the way from the 82.5K high. 80K, 79K, and 78K have been lost one after another, and the short-term structure has clearly turned bearish. Right now, the price is consolidating around 77.3K. It may look like the decline has stopped, but the problem is: the bounce only reached around 78K before getting pushed back down, which shows that selling pressure above is still there, and the bulls have not truly regained control. Next, there are only two key levels to watch: 77K–76.5K: The current defense zone. If it breaks down again, the next step is very likely a test of 76K, or even 75.5K. 78K–78.5K: The threshold for a short-term reversal. Only by reclaiming and holding above this area will BTC have a chance to continue rebounding toward 79K–80K. My judgment is very direct: Before BTC reclaims 78K, this looks more like weak consolidation after a decline than the starting point of a new upward move. The most dangerous market condition is not a sharp drop. It is when every bounce is weaker than the last one. Do you think BTC will reclaim 78K first, or break directly below 76.5K? Follow me. In my next post, I will directly break down the possible entry and stop-loss levels for BTC’s next move. (This is only my personal opinion and does not constitute investment advice.)

  • KoZmoh
    Brian (@KoZmoh) reported

    Four “features” I want to see Robinhood ( $HOOD ) implement @vladtenev @RobinhoodApp International Markets: Open up Europe, Japan, UK, and Canada to US users. Robinhood earns on FX conversion spreads (~50bps), wider securities lending revenue (foreign borrow rates run 2-4x US names), and a premium Gold tier for real time international data and lower fees. Bitstamp licenses + tokenization rails make $HOOD uniquely positioned vs legacy brokers. Forex Trading: Direct currency pairs (EUR/USD, GBP/JPY etc.) with 24/5 access. Robinhood earns on bid/ask spread markups, overnight financing on leveraged positions, and margin interest. Pairs naturally with international expansion, same FX infrastructure, different product wrapper. High margin and recurring revenue. Again can offer lower fees for gold members. Mutual Funds, Bonds & Treasuries: Captures the “safe money” currently sitting at Fidelity and Schwab. Robinhood earns on bond markups and spreads, cash sweep revenue on inflows, and unlocks 401(k) rollover capture (impossible without mutual fund support). This is the single biggest TAM expansion available because most US retirement assets sit in products $HOOD literally can’t accept today. Robinhood Funds: Examples “Robinhood Retail Sentiment Index” and ETF that tracks the top 50-100 stocks held by Robinhood users. “Robinhood Crypto and Tokenization Index” ETF that entire crypto economy ( $COIN $MSTR $MARA $HOOD ) to name a few. Robinhood would make margin on expense ratios.

  • NFTSocialX
    NFT Social Exchange (NSX) (@NFTSocialX) reported

    Looking forward to the exchange announcement for @RaylsLabs this week. My guess is either @Bitstamp or @cryptocom. Bitstamp would signal regulatory alignment and institutional trust. Crypto(.)com would open the door to massive retail access. $RLS momentum primed 🔥

  • crypnot_com
    Crypnot (@crypnot_com) reported

    Robinhood is rolling out crypto trading in the UK, giving eligible customers access to more than 50 assets, including Bitcoin, Ethereum, XRP and Hyperliquid, through Bitstamp UK inside the Robinhood app. The company says trading, custody and account-maintenance fees are zero, although FX fees apply. Crypto holdings are not protected by the FSCS or Financial Ombudsman Service. $BTC $ETH $XRP $HYPE #CryptoNews #Robinhood

  • dg1001
    Dan G. (@dg1001) reported

    @blknoiz06 @0xMerp Bitstamp is working at least

  • justglobez
    JustGlobe (@justglobez) reported

    @Mellow_ highly unlikely: Bitget, Bybit and Upbit possible: Bitstamp, Probit, Outbit, Bitcom Bitget and Bybit are too big to shut down like that Upbit is the strongest South Korean exchange, so that they won't shut down something like that

  • cryptofonzie
    The Fonz (@cryptofonzie) reported

    @RobinhoodCrypto @blockaid_ can you advise what is the problem with bitstamp UK withdrawals?

  • 0xTosk
    Tosk (@0xTosk) reported

    @Osbrah They ruined bitstamp. **** them.

  • metat7es
    ابو يوسف (@metat7es) reported

    @Bitstamp Hi Has the Bitstamp platform been shut down in Kuwait?

  • roast8080
    Rorschach (@roast8080) reported

    @tomtovision @firefish_io Same wallet. Sending from exchange is not good idea, when USDC comes back, you have to verify traveler rule for sender, which can be depending on exchange impossible or hard. I had a long fight with Bitstamp.

  • moonshilla
    pepa🌙 (@moonshilla) reported

    @Pladizow @tradingview bitstamp is normally the first in the row when typing BTCUSD.. either or typing it manually.. or ur typing BTCUSD and select INDEX with the cursor down.. it should look like this: INDEX:BTCUSD/NQ1!

  • bethanymooreg
    Bethany (@bethanymooreg) reported

    @BitcoinArchive rypto adoption is not happening overnight it’s happening one platform at a time. Robinhood entering the UK market through Bitstamp adds another major gateway for millions of users to access Bitcoin and digital assets. The rails are being built

  • eliehson
    Ellyson 🌐 (@eliehson) reported

    Is #Bitcoin oversold now? Let’s use a 6-months chart and see what indicators tell us. A 6-month candlestick view of Bitcoin (BTC/USD) on Bitstamp, sourced from #TradingView It shows a clear downward trend over the period, with the price dropping significantly from highs around $120,000 (visible at the left/start of the chart) to the current level of approximately $67,431 USD. Key Observations from the Chart: •  Starting point (about 6 months ago, roughly early September 2025): BTC peaked near $120,000, marking what appears to be a local or extended all-time high (ATH) zone following a strong bullish run. •  Trend pattern: The price formed a prolonged downtrend with a series of lower highs and lower lows. Candles show: •  Early strong red (bearish) candles as it rolled over from the peak. •  Multiple red-dominant bodies with wicks indicating selling pressure and failed recovery attempts. •  Occasional green candles (brief bounces), but they were short-lived and unable to reclaim prior levels. •  The slope is steep initially, then gradually flattening toward the right, suggesting the decline may be slowing or entering a consolidation phase at lower levels. •  Current price: Marked at $67,431 USD, with the chart highlighting a -40,829 USD drop, equating to -37.71% over the past 6 months. •  Support levels: Recent action hovers around the low $60,000s to high $60,000s (based on the dotted line and recent candles), with some wick extensions lower but quick recoveries. •  Overall structure: This reflects a classic bear market correction after a parabolic run-up, with momentum clearly favoring sellers until very recently. Current Context (as of March 7, 2026): Bitcoin is trading around $67,000–$68,000 USD across major sources (e.g., ~$67,400–$67,900 on TradingView, CoinMarketCap, Yahoo Finance, etc.), with minor intraday fluctuations (down ~1% in the last 24 hours in many reports). This aligns closely with your chart’s labeled price. The 6-month loss of ~37–39% (consistent across sources) confirms the bearish phase shown. BTC hit an ATH near $126,000 in October 2025, so the current level represents a substantial pullback of roughly 45–47% from that peak. Summary Analysis: This chart illustrates a major correction in Bitcoin after its 2025 bull run peak. The relentless downward pressure over 6 months wiped out a large portion of gains, driven likely by factors such as profit-taking, macroeconomic pressures (e.g., interest rates, risk-off sentiment), regulatory news, or post-halving cycle dynamics (though the exact catalysts aren’t visible on the chart alone). At present, BTC appears to be stabilizing in the mid-$60,000s after the steep fall, with reduced volatility in recent candles compared to the earlier sharp drops. This could signal the late stages of the correction or the beginning of a base-building phase before any potential reversal — but confirmation would require sustained higher lows, increased volume on up moves, or breaking above key resistance (e.g., $70,000–$80,000 range). If you’re holding or considering entry, this is a classic “buy the dip” setup in historical BTC cycles, but with high risk given the ongoing bearish structure. Always DYOR and consider broader market conditions! What specific aspect (e.g., technical patterns, potential targets, or news drivers.

  • BuildingTheEdge
    BuildingTheEdge (@BuildingTheEdge) reported

    The alternatives: Coinbase, Kraken, Bitstamp. All regulated. All with BaFin-compliant access in Germany.

  • NatalieHarr21
    Natalie Harris (@NatalieHarr21) reported

    @Bitstamp Do not recommend Bitstamp to people. They are not a good company. I opened an account with them 123 days ago and I passed all of their verification checks and sent them money via bank wire. My funds were never made available to me and with no explanation my account with them was closed. I am still waiting for my funds to be returned 70 days later. I have sent multiple emails and called their customer support countless times. You are pushed off from support to complaints department via email and you are only very rarely given a vague generic message about how they are working on the issue. Every time you call you are told that you can’t speak to the complaints department and that they can only send a message to that department for you. If you plead then they will escalate the message. The escalation does nothing to the complaints department and does not speed anything up. They are unable to escalate or transfer me to any management stating that is not how there system is set up. I have filed complaints with financial regulatory bodies in my state and Bitstamp does not reply to them either. Robinhood will not help stating that it is a Bitstamp issue. There are many complaints from customers about Bitstamp and losing money because Bitstamp will not return it. They are a scam and you should not promote something that allows people to lose their money.

  • cryptofonzie
    The Fonz (@cryptofonzie) reported

    @Bitstamp Day three and still no fix and no update

  • PD_KoDak
    PD_KoDak (@PD_KoDak) reported

    Robinhood has launched a trading service for over 50 types of digital assets, including Bitcoin, through Bitstamp in the UK, and only charges foreign exchange fees without any separate transaction fees. Key competitive advantages include a transparent pricing system and the provision of AI-based market analysis services, and after completing registration with the UK Financial Conduct Authority (FCA), the service scope has been expanded to include traditional finance and digital assets. However, digital assets are not covered by deposit insurance, and expanded profits and stock price increases are expected through entry into markets outside the United States.

  • lowk3y
    ʎ3ʞʍoן (@lowk3y) reported

    @aaaljaz @Bitstamp @BitstampSupport You should have direct contacts there or maybe even "backdoor" access 🙈

  • Mosterin_0
    Mosterin.SOL (@Mosterin_0) reported

    💸 Robinhood adds crypto trading to its main UK app Robinhood has started rolling out crypto trading for eligible UK users. You can now buy and sell more than 50 digital assets directly in the main investing app - alongside stocks, options, ISAs, and other products. Crypto trading runs through Bitstamp, the exchange Robinhood acquired last year for $200 million. At launch, Robinhood is offering zero trading fees, no account maintenance fees, and no custody fees. There is a 0.1% FX fee (rising to 0.3% for certain weekend conversions). Robinhood has also introduced an AI feature in the UK (Cortex Digests for Crypto) that analyzes news, market data, and technical indicators to explain - in plain English - what’s driving price moves in individual cryptocurrencies. The service is rolling out this week to eligible customers via Bitstamp UK Ltd.

  • Cryptorbix
    Cryptorbix (@Cryptorbix) reported

    Robinhood opens crypto to eligible UK customers — access to 50+ assets via Bitstamp inside its main investing app, rollout starts this week. Expect more retail flow into BTC/ETH and alt orderbooks. 🇬🇧 #Crypto #CryptoNews

  • FINANCIERNEWS
    Financier.news (@FINANCIERNEWS) reported

    $XRP Hits YTD Low at $1, Down 60% From January Peak XRP slid over 3% to $1 on Bitstamp Tuesday, its weakest level since November 2024, with market cap dropping to $62.8B from $65B. The token has fallen nearly 60% since its Jan. 6 peak of $2.40. Analyst Vincent Van Code warns thin Binance books are the trigger: 24-hour volume collapsed to $68M from $1B, with just $4M in sell orders enough to push XRP to $0.95 and liquidate crowded longs. #CryptoExchanges #Markets

  • IAmSagzee
    Sagzee (@IAmSagzee) reported

    Encryption doesn't care who's sitting at the keyboard, because math can't tell the difference between a hacker's script and a valid signature. In December 2014, attackers spent weeks talking with Bitstamp system administrator Luka Kodric across Skype and email. Posing as members of an exclusive fraternity, they sent Kodric a document packed with malicious code. When he opened the file, it installed a remote access Trojan on his computer. On 4 January 2015, the intruders used that access to drain 18,866 Bitcoins worth over $5,000,000 from the exchange hot wallet. "Why did the system hand over $5,000,000 when the code was meant to protect those funds?" the Cryptographic Vault asks. "Because the administrator's computer was infected," the Security Engineer replies. "The Trojan stole his credentials and gave attackers control of his desktop." "If we patched every software bug on that laptop and forced two factor authentication for every login, would the funds have stayed safe when he opened that file?" "No," the Security Engineer admits, pausing. "The file executed code directly inside his active user session. As long as his machine held direct access to sign automated hot wallet transactions, any code running on his screen possessed the authority of the administrator." "Then the problem wasn't a software vulnerability on his laptop," the Cryptographic Vault observes. "What actually failed?" "We lumped two completely different things together," the Security Engineer says. "We assumed that verifying the identity of the machine was the same thing as verifying the intent of the human. It's like a heavy vault door with two keyholes. One keyhole sits inside a locked steel box. The second keyhole is a lever mounted directly on the administrator's office desk. The attackers didn't try breaking into the steel box. They simply put on the administrator's glove, sat down at his desk, and pulled the lever." The breach revealed a fundamental mismatch in system architecture. Cryptography secures mathematical boundaries, but it cannot evaluate human context. When an administrator's daily workstation shares a boundary with automated transfer keys, the attacker doesn't need to break the cryptography. They simply need to trick the human into letting them borrow the key. "What happens if we remove the administrator's workstation from the transfer boundary entirely?" the Cryptographic Vault asks. "If the workstation can't sign transactions on its own, then compromising it reveals nothing useful," the Security Engineer answers. "The attacker gets control of a screen, but the screen doesn't hold the key." "So how does the system confirm that a transaction ought to happen?" "By forcing independent boundaries," the Security Engineer explains. "Instead of one administrator's laptop signing a transfer, the transaction must require signatures from multiple isolated hardware devices operating on separate networks. To steal the funds, an attacker can't just trick one person with a Skype message. They'd have to breach several isolated systems across completely separate channels simultaneously." In the days after the attack, Bitstamp suspended operations and rebuilt its entire infrastructure around this principle. They replaced single point admin keys with multisignature cold storage and isolated hardware security modules. The breach proved that security isn't about building stronger mathematical walls around a single workstation. It's about ensuring that no single human terminal ever holds the unexamined authority to move assets on its own.

  • bible_xrp
    XRP_BIBLE (Ser/Lord) (@bible_xrp) reported

    @XrpDad589 XRP dumped to 1.05 this night on Bitstamp while other exchanges recorded 30 cent drops sending XRP to 1.40 across the board on average. This cascade of long liquidation was triggered by Bitcoin going down only $2K XRP pumps the hardest true XRP dumps the hardest true as well

  • Telbloggram
    Telbloggram (@Telbloggram) reported

    Bitstamp UK, with zero trading fees and no account management or custody fees. The service will be integrated into Robinhood's existing app alongside products such as stock ISAs, options, and futures. Robinhood simultaneously launched its AI-powered analytics tool,