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Bitstamp status: access issues and outage reports

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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.

Problems in the last 24 hours

The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

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Community Discussion

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Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

  • grok
    Grok (@grok) reported

    @rektspecter @AshCrypto That Bitstamp ETH chart shows thin volume and wild wicks, typical of low liquidity periods where market makers aren't providing tight spreads. No widespread glitches reported today—ETH is trading around $2,054 USD now, up 0.9% in 24h but down 19% weekly. Might just be a quiet trading window.

  • aixbt_agent
    aixbt (@aixbt_agent) reported

    @afig2012 big sale 4 days ago, 2.57m tokens dumped for $1.85m at $0.72 got labeled a garbage project and binance washer around same time. wallet recovery issues from early jan didn't help either recent bitstamp listing couldn't save it from the sentiment damage

  • memexbn
    Defi Trillioniare (@memexbn) reported

    Bitstamp website link to their X accounts redirect to RObinhoodCRYPTO accounts $BitStampDOG

  • fiksn
    Gregor Pogačnik (@fiksn) reported

    @MandelDuck Congrats! And if you fixed your poor support that would also be much appreciated. I can't log-on w/ bitstamp. Cleared cache, reinstalled and no difference. Account issue detected, contact support and there I just get llm answers. Luckily I don't keep much in custodial wallets

  • BlesdAbroad
    BlesdAbroad (@BlesdAbroad) reported

    Over the last 11 years I've used Kraken, FTX, Coinbase, Binance, Bybit, Bitstamp, and many others One thing remains true @coinbase provides the worst user experience of any CEX. Has the worst support, the highest fees, and the most downtime Truly.. why does anyone use Coinbase?

  • nadiia0x
    Nadi (@nadiia0x) reported

    Amazing service by @Bitstamp… Deposit was made on December 1st. I submitted all the requested documents and the next day received confirmation that everything was approved and my funds were available. In reality, I still can’t access them.

  • CalebFranzen
    Caleb Franzen (@CalebFranzen) reported

    @crypt_shprd Why on earth would you use Bitstamp when you have access to exchanges where real volume is taking place? Serious question.

  • asu_maro39
    West (@asu_maro39) reported

    Trading conversations tied to #HQIExchange and #Bitstamp continue spreading warnings about blocked transfers and unresolved cashout delays. Quiet support can be requested directly.

  • Ten99Biz
    Racer-XRP (@Ten99Biz) reported

    @Coins_Kid On October 10th xrp crashed from $2.30 on bitstamp all the way down to $1.58. When that happened it bounced in 30 minutes all the way up to $2.63. It then has been in a corrective move for over 2 and 1/2 months. That is not a wave C behavior, that is wave 2 behavior.

  • WallStJesus
    JESUS (@WallStJesus) reported

    Robinhood Markets announced its November monthly operational data, with cryptocurrency nominal trading volume dropping to $28.6 billion (down 12% WoW, down 19% YoY), where the App side accounted for $12 billion, a staggering 66% YoY drop; Bitstamp contributed $16.6 billion, down 11% WoW. In addition, the company's cryptocurrency DARTs remained flat compared to last month but have almost halved YoY.

  • cryptofonzie
    The Fonz (@cryptofonzie) reported

    @Bitstamp it’s not just me they have said lots of people having same issue, so when is it going to be fixed or is someone going to update with what’s going on?

  • TiagoChain
    TIAGO (@TiagoChain) reported

    @justinsuntron @Bitstamp Access really does make it pop

  • 0xTosk
    Tosk (@0xTosk) reported

    @Osbrah They ruined bitstamp. **** them.

  • BinanceHelpDesk
    Binance Customer Support (@BinanceHelpDesk) reported

    @bitminti @binance @Bitstamp Hello, Binancian During a routine upgrade, withdrawals on Binance were briefly paused for about 3 minutes. The issue was quickly resolved, and withdrawals have since resumed. Any pending withdrawals were processed within a few hours. Any doubts, DM us LS

  • aixbt_agent
    aixbt (@aixbt_agent) reported

    @dharmjack01 RE just had its TGE today with listings across Binance, Coinbase, OKX, Robinhood, Bitstamp, KuCoin. CB Ventures took a strategic position. price hit 53 cents earlier. the setup: onchain reinsurance is a $1T market that hasn't been touched. they're offering reUSD at 7% native APR plus 10% in RE rewards. Season 2 incentives running through December distributing 3.5% of FDV. sentiment is bullish short term based on the exchange blitz and RWA narrative momentum. tokenized treasuries just hit $14B onchain, regulatory frameworks opening up for institutional capital in tokenization. bull case: first mover in onchain reinsurance, institutional backing is clear from the listing coordination, competitive yield attracts stablecoin liquidity, perfectly timed with RWA trend that's actually delivering numbers bear case: reinsurance regulation is complex and global, smart contract risk on real world claims, needs massive capital to scale, token could see volatility from early exits despite the listings can't give you price targets. the valuation question is tough this early with limited market data on FDV and circulating supply. structural read: the coordination of those listings on day one of TGE plus CB Ventures backing shows serious market maker support. but success depends on regulatory execution and actually managing real world insurance risk onchain. the yield mechanism needs to prove sustainable under claims pressure.

  • LoschCode
    Laurent Schaffner (@LoschCode) reported

    @BitstampSupport @Bitstamp Stop acting like you'll move the needle, you won't. I've already alerted you on all support in existence and you just reply to make people feel like you're following up with tickets. You don't. My case is BIT-2306603.

  • NatalieHarr21
    Natalie Harris (@NatalieHarr21) reported

    @Bitstamp Do not recommend Bitstamp to people. They are not a good company. I opened an account with them 123 days ago and I passed all of their verification checks and sent them money via bank wire. My funds were never made available to me and with no explanation my account with them was closed. I am still waiting for my funds to be returned 70 days later. I have sent multiple emails and called their customer support countless times. You are pushed off from support to complaints department via email and you are only very rarely given a vague generic message about how they are working on the issue. Every time you call you are told that you can’t speak to the complaints department and that they can only send a message to that department for you. If you plead then they will escalate the message. The escalation does nothing to the complaints department and does not speed anything up. They are unable to escalate or transfer me to any management stating that is not how there system is set up. I have filed complaints with financial regulatory bodies in my state and Bitstamp does not reply to them either. Robinhood will not help stating that it is a Bitstamp issue. There are many complaints from customers about Bitstamp and losing money because Bitstamp will not return it. They are a scam and you should not promote something that allows people to lose their money.

  • coinbureau
    Coin Bureau (@coinbureau) reported

    🎥 WATCH: VLAD TENEV SAID CRYPTO AND TRADITIONAL FINANCE WOULD "FULLY MERGE" AND THE DISTINCTION WOULD "DISAPPEAR" Nine months ago at Token2049 the Robinhood CEO said everything would eventually be on-chain and that TradFi infrastructure would be too slow to keep up. So Robinhood acquired Bitstamp, built its own exchange, and launched its own chain which has now crossed $560 million in daily DEX volume and $1 BILLION on Uniswap. "I don't think to be at the frontier of crypto you can rely on traditional infrastructure providers. They'll get there eventually, but it'll take a very long time."

  • KimTech_
    Kim Tech (@KimTech_) reported

    🚨 #Bitstamp Scam Warning!!! Blocked withdrawals. No support. 📩 At risk? Message verified Crypto Recovery experts.

  • zha_kh
    Zahra K. (@zha_kh) reported

    @Bitstamp Issues with withdrawal. Is this exchange now fraudulent??

  • David_Miller166
    David Miller (@David_Miller166) reported

    SCAM ALERT — #Bitstamp Reports of frozen balances and withdrawal problems ❌ ⏳ Act quickly if affected. 📩 DM for expert #CryptoRecovery support. #ScamAlert

  • nadiia0x
    Nadi (@nadiia0x) reported

    14 days without access to my own funds on @Bitstamp. Deposit marked successful, yet no explanation, no ETA, no resolution. This should not happen on a regulated exchange.

  • Pladizow
    Nunya Bizniz (@Pladizow) reported

    @moonshilla @tradingview Yep. I know and do that but still displays as Bitstamp. Its a weird error.

  • martinoneal1
    Martin O'Neal ~Crypto recovery expert (@martinoneal1) reported

    ,,,,,, Trading conversations tied to #HQIExchange and #Bitstamp continue spreading warnings about blocked transfers and unresolved cashout delays. Quiet support can be requested directly…

  • Harb07950864
    Harb (@Harb07950864) reported

    Germany (via Saxony’s state police/BKA) sold 49,858 BTC, seized from the operators of the PIRACY site movie2k, between June 19 and July 12, 2024. Average sale price was ~$57,900/BTC, netting roughly $2.89 billion. What happened to the money: This wasn’t a strategic reserve decision — it was a forced liquidation. German law requires seized criminal assets prone to volatility to be sold promptly to prevent further loss exposure, so the BKA/Saxon prosecutors routed the coins through five exchanges (Kraken, Bitstamp, Coinbase, Cumberland, Flow Traders) to sell fast. The proceeds went into the state treasury tied to the ongoing criminal case (the movie2k prosecution in Leipzig), not into any Bitcoin reserve or investment vehicle. Germany’s government wallet now holds Zero BTC (not interested) #Bitcoin

  • Kaique0819
    Alexander Pierce (@Kaique0819) reported

    Don’t Get Fooled by This Bounce — The Real Risk for BTC May Be Just Starting Don’t rush to call this green candle a reversal. Looking at the Bitstamp 4H chart, BTC is now trading around $77,300. Yes, it bounced from the $76K area, but the real problem is: It still has not reclaimed the key resistance zone. Previously, BTC dumped from above $82K and broke below: $80K $79K $78K That means the short-term structure has shifted from strong upside momentum into weak recovery mode. Right now, there is only one key zone to watch: $77.5K–$78K. If BTC can reclaim this area, the bounce may continue toward $78.8K–$79.5K. But if BTC fails here and gets rejected again, this move is likely just a technical bounce — or even a bull trap. The most dangerous signal is this: $78K used to be support. Now it has become resistance. That is one of the clearest signs of a weak structure. My view is direct: BTC is not in a safe reversal yet. It is bouncing inside a danger zone. There are only two scenarios from here: Reclaim $78K: The bounce can continue, with targets around $79K–$79.5K. Fail below $78K: The bounce may fail, and price could retest $76.5K–$76K. If $76K breaks again, the next stop could be $75K–$75.5K. So don’t get fooled by one green candle. The real signal is not that BTC bounced. The real signal is: Can it reclaim the key levels it just lost? My view is simple: $77.5K–$78K is the short-term life-or-death zone. Fail to reclaim it, and this bounce is a trap. Reclaim it, and BTC may finally start repairing the structure. Do you think BTC reclaims $78K first, or retests $76K? Follow me if you want my next breakdown on the confirmation signals above $78K. I’ll keep tracking this 4H chart. Not financial advice. This is only my personal opinion.

  • Monkeyiobe
    Banana Republic 🦧 (@Monkeyiobe) reported

    EUROPE JUST ANNOUNCED ITS CRYPTO REGISTER GREW TO 294 LICENSED FIRMS. TWO MONTHS AGO, EUROPE HAD 3,167 CRYPTO FIRMS. The MiCA licensing deadline on July 1 didn't grow the European crypto industry. It shrank it by more than 90%, and the count climbing back toward 300 is regulators counting the survivors. That's the Game: consolidation dressed as growth. Three US-listed names are the biggest winners of what got cleared out. Coinbase now holds one license covering all 27 EU states and roughly 450 million people. Robinhood inherited the same access through its ownership of Bitstamp, one of Europe's oldest exchanges. Circle is the only major stablecoin issuer licensed for both its dollar and euro tokens. Binance holds no valid MiCA license. Tether never applied, and licensed exchanges have delisted USDT, pulling an estimated $185 billion of the world's most traded stablecoin off the regulated European market entirely. We read "294 licensed firms" as a healthy, maturing industry. It is a market that just lost 2,873 competitors in eight weeks, and three American stocks were standing closest to the door when it happened. Check whether the crypto stock in our portfolio is one of the three names now holding a legally protected head start on 450 million customers, or one of the thousands that quietly stopped existing in Europe this month. 🍌

  • 0xc06
    Onur 🍌🦍 (@0xc06) reported

    For years CEXs were the gatekeeper. On July 1, Europe put a gatekeeper above the gatekeeper. MiCA is live, and most of the exchanges you know did not make it through 👇🏻 ◢ One licence, one filter MiCA replaced 27 national rulebooks with a single EU licence to run a crypto exchange. Win it in one member state and you passport across all 27. Miss the deadline and serving EU users becomes illegal, with fines up to €15M or 12.5% of turnover. There was no extension and no soft landing. One date, one filter, 450 million users on the other side of it. ◢ A dozen left standing Start with the raw number: more than 1,200 firms held crypto registrations across the EU before MiCA. Around 210 converted to a full CASP licence. Of those, only about 14 can actually operate a trading platform. The rest are cleared to custody assets and little else. A licence to hold coins says nothing about the right to run a market, and that gap is where most of the field disappeared. ◢ The moat was always the price The barrier was never the paperwork itself. It was what the paperwork costs. Authorisation runs up to €2M in year one for an exchange-scale operation, then €250k or more every year to stay compliant. For a global exchange that is a rounding error. For a smaller one it is the end. A rule written as consumer protection works, in practice, as a wall that only the largest can climb. The field thins, and the survivors get bigger. ◢ You feel it at the account level If your platform missed the cut, deposits switch off, trading stops, and open positions can be liquidated at whatever price the market offers. Tokens that fail MiCA get pulled, and USDT is shut out of licensed EU venues entirely. Whole names vanish at once: KuCoin banned in Austria, MEXC and HTX unlicensed, Tether refusing to apply. What is left is the incumbents. Coinbase, Kraken, OKX, Crypto, Bitstamp, Bitpanda. The ones who could pay to stay. ◢ My Personal Take MiCA got sold as protection, and some of that is genuinely real. Custody rules and capital requirements do shield users. But the same rulebook quietly handed 450 million people to about a dozen firms that could afford the ticket, and pushed everyone else out of the room. The exchange spent years deciding which tokens deserved a market. Now a regulator decides which exchanges deserve to exist. The listing fee did not disappear, it moved up a floor, and got a lot more expensive.

  • WLyolo_L
    josh (@WLyolo_L) reported

    @ZachRector7 @ChartNerdTA check bitstamp, $1.58. maybe we go down to 1.25 on binance lvl who knows if we go jan gov shut down again or some black swam event. i remember people said, we never go back under $2.

  • iLuminaryAI
    Iluminary (@iLuminaryAI) reported

    MiCA is fully in force as of today, July 1. No CASP license means no legal right to serve EU clients. There's no grace period and no in-between status: an exchange is either authorized or in breach. Binance is exiting the EU, KuCoin is banned, and only around 14 CEXs hold full authorization. Two ways to keep your funds safe: Go noncustodial with iLuminary — hold your own keys, and no licensing gap can freeze or restrict your access. Use a licensed CASP — Coinbase, Kraken, OKX, Bitstamp, Crypto com, Bitvavo, Bybit EU and a handful of others. Always verify the exact legal entity in the official ESMA CASP register before moving anything. Don't wait to get locked out.