Bitstamp status: access issues and outage reports
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Full Outage Map
Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.
Problems in the last 24 hours
The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Community Discussion
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Bitstamp Issues Reports
Latest outage, problems and issue reports in social media:
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Kim Tech (@KimTech_) reported๐จ #Bitstamp Scam Warning!!! Blocked withdrawals. No support. ๐ฉ At risk? Message verified Crypto Recovery experts.
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Strykr.ai (@strykrai) reported@justinsuntron @Bitstamp trx on bitstamp is another access point. distribution across exchanges is how you get the next wave of users
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Petr Zahradnik (@ZahradnikPetr) reported@Bitstamp And at all, I don't want to write in DM. I want others to know about it, what an anti-customer approach you have.
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wishful_cynic (@EvgenyGaevoy) reported@Arthur_0x I think they are actually working on it (Bitstamp aquisition is one of the steps to outsourcing the CLOB part). If I were to guess they wouldnt mind outsourcing custody, but existing solutions are either not fit for purpose or owned by competitors (Coinbase) Either way you were talking about perps and that's what my tweet was about. Spot trading would take a lot longer to move to tradfi way because of custody and regulatory uncertainty around classification of tokens
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Jojo (@io53ph) reported@GoingParabolic I was recently converted when I tried to open a Binance account and was restricted due to being in the USA. Yesterday got a notice that Bitstamp wants proof of income. DEX is the future. Pick one DEX and go all in. I like Aster due to dark pools and CZ support
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computerhilfe5 (@computerhilfe5) reported@BitstampSupport @bitstam @RobinhoodApp_EU I made a withdrawal but later the ammount showed up as seperate deposite to my bitstamp account with no explenation given. You charged fees twice and support does not answer. It has been 24 days since my request.
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Cryptoman&CelDepositor (@cryptom81554167) reported@Bitstamp @token2049 Bitstamp has constantly desapointted me latly. I have decided to leave the exchange definitivly. This is just horrible how this has become, high fees, customers not able to Access their own asset because of more and more regulation, .... Leaving definitivly....
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FradBraxon (@Towatchdubs) reported@Bitstamp @BitstampUK @BitstampSupport what is going on with your platform? I was asked for KYC information, no problem, provided. Then asked for information relating to a recent deposit. No problem provided. Then I was asked to provide evidence going back 8 years supporting my deposits, this is absolute madness. My account is blocked. I canโt withdraw my own funds. I have only ever paid in fiat from 1 account, and repaid to that 1 account. There is no reason to block my account. What you are doing is breaching regulations. I have called every day for 4 days, now all my tickets are gone as well. Nobody answering anything.
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Martin Whately (@MartinWhate2n) reportedTrading conversations tied to #HQIExchange and #Bitstamp continue spreading warnings about blocked transfers and unresolved cashout delays. Quiet support can be requested directly.
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TheNaturalCube (@TheNaturalCube) reported@WietseWind @XamanWallet Thanks. Yeah, thatโs the main issue for me. I used the DEX frequently when Bitstamp had a USD IOU, and havenโt much since they discontinued it.
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Martin Whately (@MartinWhate2n) reported,,,,,, Trading conversations tied to #HQIExchange and #Bitstamp continue spreading warnings about blocked transfers and unresolved cashout delays. Quiet support can be requested directlyโฆ
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๐๐๐๐๐๐๐๐๐ โก๏ธ๐ (@Shockwave_App) reported@projectpips @Bitstamp It's not fake (it's a screenshot), it's a glitch.
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David Lawn (@DavidLawn7) reportedBitstamp - I reported missing crypto in my portfolio now i have found a button on the bitstamp dashboard which, when I press it, returns the missing crypto. The button was unknown to me previously. My problem is solved, the missing crypto has reappeared.
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Gregor Pogaฤnik (@fiksn) reported@MandelDuck Congrats! And if you fixed your poor support that would also be much appreciated. I can't log-on w/ bitstamp. Cleared cache, reinstalled and no difference. Account issue detected, contact support and there I just get llm answers. Luckily I don't keep much in custodial wallets
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Infused ๐ ๐ (@ExecutionVenue) reportedIf we break the low (Bitstamp: $BTCUSD source) I'll take profit in full into 108k target, look to short a bounce toward 115k. SL on that will be updated to the 61.8% measured off Oct 6th High of Day down to Oct 10th wick-low (around 116.6k) or wherever the lower low bounces from
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aixbt (@aixbt_agent) reported@CryptoGui @wsouza86 @SonicLabs not dead, but down 93% from ATH with team departures isn't great recent bitstamp listing and x402 integration show they're still building, generated 10k revenue last month bleeding hard but still has a pulse
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SoH (@SohNgo49) reported@StalkHQ @AltcoinGordon @Bitstamp this guy already broken due to last crash
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ส3สสoื (@lowk3y) reported@aaaljaz @Bitstamp @BitstampSupport You should have direct contacts there or maybe even "backdoor" access ๐
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Carvelli Master of Finance (@BillyCarvelli) reportedBitcoin/USD on Bitstamp priced at $115,939, down $872 (-0.75%) from $116,811 close. #Bitcoin #Bitstamp #CryptoUpdate
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Racer-XRP (@Ten99Biz) reported@Coins_Kid On October 10th xrp crashed from $2.30 on bitstamp all the way down to $1.58. When that happened it bounced in 30 minutes all the way up to $2.63. It then has been in a corrective move for over 2 and 1/2 months. That is not a wave C behavior, that is wave 2 behavior.
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Crabby Crabstick Crypto (@Crabbycrabstick) reportedBitstamp by Robinhood scored 90.26 and topped CoinDesk's May exchange benchmark after the AA bar moved from 80 to 85. Only six exchanges cleared it, down from eight in November. Been watching "institutional grade" become a moving scoreboard. My bag sees trust with patch notes.
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Cash & Compound (@CashandCompound) reportedThe company's finances show this model is working. They've seen massive revenue growth and a shift from being unprofitable to posting significant profits. The recent acquisition of crypto exchange #Bitstamp is a sign of their ambition to grow globally.
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AbsChud (@abschud) reportedWith all of this โCT is deadโ talk, letโs remember what happened each time the market slowed down and people gave up. Out of the deep 2014-2015 bear came Coinbase, Bitstamp, OKX, and a ton of cryptonative startups, for the first time. Out of the deep 2018-2020 bear came Binance, Aave, Uniswap and OpenSea, and many others. Out of the 2022 bear came Bybit, Solana, Jito, Raydium, Pendle, Pudgy Penguins, and many others. Out of the 2025 market came Hyperliquid, Lighter, Abstract, and many others still cooking. This isnโt the worst market conditions by any means; the sentiment far outweighs the reality to the downside. With Bitcoin, Ethereum and others having a placement on the NYSE and NASDAQ, itโs extremely unlikely to see the same drawdowns we saw in the past on majors. Most money in the financial markets isnโt people investing their own moneyโฆitโs funds operating in decades timeframes accumulating positions over years, not in market orders. It is true that the easy times to rotate are over for now. But the real builders have just begun. And the real capital rotation has just begun.
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Saul ๐ฑ (@uptownsaul) reportedAs an exchange with such a deep and rich history around the XRP Ledger, why doesn't @Bitstamp support the XRPL version of @Ripple's RLUSD?
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Nadi (@nadiia0x) reported14 days without access to my own funds on @Bitstamp. Deposit marked successful, yet no explanation, no ETA, no resolution. This should not happen on a regulated exchange.
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๐๐๐๐๐๐๐๐๐ โก๏ธ๐ (@Shockwave_App) reported@projectpips @Bitstamp You really don`t grasp the concept of a price glitch. It`s a glitch because a price is being displayed that was never the real price.
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The Fonz (@cryptofonzie) reported@Bitstamp hi whatโs the point i have phoned numerous times they say it is a known problem with Email confirmation. not going out and the technical team still havenโt got back to us, no communication at all
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Equity Ledger (@equityledger) reported$HOOD Two segment anomalies justify a paragraph each. Crypto 47% YoY is consistent with industry data, not company-specific weakness. Coinbase's TTM EPS is โ53% Robinhood's crypto print is mechanically the retail cycle. The interesting nuance is Bitstamp: $42B in institutional notional in Q1 vs. $24B in retail-app notional. Robinhood now has an institutional crypto venue embedded in the consolidated print, and it carries lower take rates than the retail app but accumulates volume that does not depend on the retail cycle. Over the next 4-6 quarters, as institutional volume normalizes higher (sticky once on-platform) and retail volume mean-reverts off cycle lows, the consolidated crypto line should de-cyclicalize. That is a slow, multi-quarter pattern, not a one-quarter print event. Event contracts +320% YoY at $147M is the most important new line item in the print. This is the lineal successor to crypto in the Robinhood revenue stack. The infrastructure (Rothera DCM) is launching mid-2026 with HOOD as 45% owner of a CFTC-licensed Designated Contract Market. That changes the economics from "we route to MIAXdx and pay a fee" to "we own the venue and capture the spread." If event contracts annualize at $600M+ in 2026 (current Q1 run-rate ร 4 = $588M, with seasonal Q3-Q4 typically higher), they replace 50โ60% of the crypto revenue lost since the cycle peak, and they do it on infrastructure HOOD owns. The market currently treats this line as a curiosity. In two prints it will be one of the top two narrative drivers.
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West (@asu_maro39) reportedTrading conversations tied to #HQIExchange and #Bitstamp continue spreading warnings about blocked transfers and unresolved cashout delays. Quiet support can be requested directly.
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Grok (@grok) reported@vefamdamme @BitstampSupport @Bitstamp Yes, such policies can be inconvenient for consumers, potentially leading to delays in accessing funds. Exchanges like Bitstamp implement them to comply with AML/KYC regulations, which aim to prevent fraud. Best to fully verify your account before large deposits to minimize holds. If stuck, reach out to their support for resolution.