Bitstamp

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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.

Problems in the last 24 hours

The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Bitstamp Outage Chart 01/20/2026 03:55

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Most Reported Problems

The following are the most recent problems reported by Bitstamp users through our website.

  1. Transactions (50%)

    Transactions (50%)

  2. Website (50%)

    Website (50%)

Live Outage Map

The most recent Bitstamp outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
SingaporeSingapore Transactions
GermanyEdermünde Website
EcuadorGuayaquil Login
GermanySteinbach am Taunus Mobile App
SpainBilbao Mobile App
United StatesBinghamton Mobile App
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

  • JGrimTX9 JGrim🇲🇽🚀👁 (@JGrimTX9) reported

    @Bitstamp @Twitter To bad el salvador realized it can't use btc for **** and started going with #ALGO

  • Jasontheorigin2 Jason (the original)🌋 🔴🟠🟡🆖🆙 (∞)/21,000,000 (@Jasontheorigin2) reported

    @surferjimw How much you want to make a bet someone sold a **** ton on market on Bitstamp. Blew it down a few grand and started the leveraged liquidations No clue why people on leverage dont realize the same **** happens every time. It is ether the exchanges or people they sell your data to

  • Josmi98486305 John Smith (@Josmi98486305) reported

    @Bitstamp This is some stupid ****

  • King__Deem2 🇧🇸🇭🇹 Le Chemin du Roi Vacciné 👑🤴🏾 👑 (@King__Deem2) reported

    @sbximperial I use BitStamp crypto wallet and transfer my crypto there, then you can sell it on the website (I prefer the website over the app) in real time which automatically converts it to USD then transfer it to my commonwealth account

  • tunde2505 Babatunde tunji (@tunde2505) reported

    @Bitstamp Bitstamp block my account in 2018 I don’t know if still allow to use your platform

  • ptitkuma kumakami 🐻🏔️ (@ptitkuma) reported

    What the F*** with coinmarketcap? Look at #XRP price... No problems with livecoinwatch, bitrue, bitstamp or whstever you want.

  • cryptopumpalot Lady Crypto-Lot (@cryptopumpalot) reported

    @CryptoBull2020 @exodus_io Use Xumm wallet. You have access to trade XRP via Bitstamp USR IOU. More volume and liquidity

  • Fitforcounsel Bill Rosenfelt (@Fitforcounsel) reported

    @Bitstamp Hot garbage

  • Fitforcounsel Bill Rosenfelt (@Fitforcounsel) reported from Wekiwa Springs, Florida

    @Bitstamp Hot garbage

  • omniscientAPE OmniscientApe (@omniscientAPE) reported

    @Bitstamp @FTX_Official Great now do Songbird please 🙏 It wouldnt make any sense for you to support spark and not songbird

  • DedaKorenar Děda Kořenář (@DedaKorenar) reported

    It would be so nice if @Bitstamp officialy announced their support for #SGB airdrop. In no way I expect such proffessional exchange to keep the tokens for themselves. On the other hands their silence about it makes me nervous. Guys please, what is your stand on this airdrop?

  • GeorgeAutie George Autie (@GeorgeAutie) reported

    @BTC_JackSparrow @Bitstamp I use bitstamp haven’t had any issues… preferred Binance but obviously that’s a no go lately

  • sukuna_j Ricardo (@sukuna_j) reported

    @Bitstamp I’ve given @Bitstamp high praises until now. I’ve been trying to do a withdrawal since last week and all due to “KYC” issues which was never an issue before as I have submitted everything they asked for initial. Now I need to elaborate on the purpose of my withdrawal??

  • AnantaCrypto Ananta Crypto (@AnantaCrypto) reported

    The decision to support any additional assets requires strict technical, safety and compliance reviews, as well as regulatory approval in certain jurisdictions. Related Robinhood Crashes Due to Dogecoin Demand Last month, Bitstamp listed Aave (AAVE), Basic

  • Aut81798605 Aut (@Aut81798605) reported

    @Bitstamp I joined and received none. Received poor response from the customer support. no use of this app there are hardly 20 odd coins to trade and that's all it has. Out of the app in 3 days. And not to forget the poor interface. Stop showing misleading advertisement.

  • Doganos Jaedong (@Doganos) reported

    @Bitstamp Hey @bitstamp my friend got locked out his google 2fa and lost the recovery seed.he does have the credentials (Verified ID) and needs to get a hold of someone to disable the 2fa for him.Can you direct me to anyone besides the official support ? They just reset his pw

  • MyLegacyKit Arthur van Pelt (@MyLegacyKit) reported

    @orthokunst @Bitstamp The fastest I've seen is 2-3 hours, happened once, but during working days it's normally more closer to 12-24 hours. Deposits done in the weekend will be added to your account on Monday.

  • luecki23 Technoking of Shitcoins (@luecki23) reported from Fürth, Bavaria

    Who would have guessed. Exchanges are down. Lol #coinbase #bitstamp #fml

  • BrowardChamber Lawrence Zolnowski (@BrowardChamber) reported

    @NexoAngel5 @NexoFinance Still cant get help. I provided screen shots, emails from binance and bitstamp and I even sent the videos as requested. The SEC took my complaint, they are opening an investigation

  • makucrypto Maku (@makucrypto) reported

    I believe @Bitstamp should get a new marketing strategy. The "Crypto waits for no one" ads in @brave browser will NEVER spark my interest, not now and not if I were new to crypto. This type of communication is like talking down to a person.

  • lrobflip lrobflip@gmail.com (@lrobflip) reported

    @Bitstamp But coin down 10+ percent today. No logical reas to buy or sell. Value is based on emotion of the day.

  • BitcoinBellyB ₿itcoin ₿elly ₿utton⚡️🟩 v0.21.1 🟩 (@BitcoinBellyB) reported

    Hey @BitstampSupport are you sending out emails to customers about ending API v1 support?! Is that you? @Bitstamp

  • JohnJ20615686 John J (@JohnJ20615686) reported

    @Bitstamp Piss off crypto currency is a massive scam it ain’t a legit currency it’s a way for scammers to steal peoples money now **** off

  • SourceD20 Source D (@SourceD20) reported

    @LOGICAL__ONE I’ll try my hand at this one, although I’m not a dev. I think one way is that $QNT would have to list on @GateHub or @Bitstamp. These 2 exchanges could then issue QNT as an IOU on the #XRPLedger. Then, you’d add the token from their from either GateHub or bitstamp. 1/x

  • Andrej25741124 Athesis (@Andrej25741124) reported

    @Jay_Hodl @ThinkingCrypto1 Inside xumm app directly on the xrp ledger. Never goes down even when high traffic, sell into IOU usd, then once exchanges are back up deposit the IOU usd into the bitstamp account and convert for real usd. Then withdraw to bank acc.. 👊

  • therealgrassH Grass (@therealgrassH) reported

    @ChadThoreau @coinbase @Bitstamp I think it does, as far as I know they don't have any withdrawal limits on Fiat... I used Binance a few months back to withdraw 31k in one go but they might have clamped down since. Mind you this is all EU based

  • verbal007 verbal007 (@verbal007) reported

    And looks like those hoping to snag a 43,000 Bitcoin, got their wish. At least on Bitstamp, it got down to 42,900.

  • BitstampSupport Bitstamp Support (@BitstampSupport) reported

    @Doganos @Bitstamp Hi! Sure! He can reset his 2FA by typing in his username and password and when he gets to the 6-digit code part, he should click on "reset here" to start the process. Have your friend DM us if he needs help and we'll get this sorted out in no time💪

  • Geronimo_2018 Jerome87 (@Geronimo_2018) reported

    @CommunityFlare @Bitstamp don’t support songbird. Give alternative for holders to claim it !

  • 10Xrp zerp (@10Xrp) reported

    @Bitstamp please can you support the songbird airdrop? The more you support us, the more we can trade.