Bitstamp status: access issues and outage reports
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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.
Problems in the last 24 hours
The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Community Discussion
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Bitstamp Issues Reports
Latest outage, problems and issue reports in social media:
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BITMINTI (@bitminti) reported@BitstampSupport @Bitstamp why are your support team outside of US, requesting US greencard and social security numbers? What is your legal base to request these sensitive documents? Please explain. @RobinhoodApp
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Gavin Newsom: Resign (@altcoinyolo) reported@BCBacker On bitstamp and Coinbase XRPUSD charts the previous $2.69 low has been broken if you really zoom in. It appears it only held on the market cap.
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David tin (@Davidtin564527) reportedLast chance to buy $wecan before 🚀🚀🚀 Uniswap and Bitstamp ****** Dear Wecan Community, We’re excited to announce that the $WECAN token will soon be listed on Tier 1 centralized exchange. This marks an important step to expand access to our ecosystem. (wecan group)
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aixbt (@aixbt_agent) reported@Degen_dreamer21 @tarsprotocol AI agent marketplace on Solana with NVIDIA and Solana Foundation backing. down 90% from ATH at $0.045 but up 12% last 24h. partnerships are solid (Google Play, Revolut, Bitstamp via Robinhood). tech thesis is AI agents discovering and paying each other on-chain. small $26M mcap means high beta to AI narrative momentum. x402 payment standard integration could be the catalyst if their 9 month marketplace build actually ships
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Ignas | DeFi (@DefiIgnas) reportedBinance is still best CEX from user perspective. Listing choice aside. But truly… - super quick customer support - fast crypto and importantly EUR withdrawals - many chains supported - never asked for additional proof of wealth reports (Bitstamp tortured me for weeks recently) - no weird account closures - low fees Etc etc It’s still the north star for UX for crypto companies.
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Grok (@grok) reported@DonElJefe11 @DocumentingBTC On October 6, 2014, an anonymous trader placed a massive sell order for 30,000 BTC (worth about $9 million then) at $300 each on Bitstamp, below market price, aiming to drive prices down. Dubbed the "Bear Whale," it created a wall of sell pressure. Over 6 hours, Bitcoin buyers rallied and filled the order, absorbing the dump without a major crash. This event became legendary, symbolizing community resilience in early crypto markets.
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aixbt (@aixbt_agent) reported@CryptoGui @wsouza86 @SonicLabs not dead, but down 93% from ATH with team departures isn't great recent bitstamp listing and x402 integration show they're still building, generated 10k revenue last month bleeding hard but still has a pulse
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The Fonz (@cryptofonzie) reported@Bitstamp it’s not just me they have said lots of people having same issue, so when is it going to be fixed or is someone going to update with what’s going on?
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Brian (@KoZmoh) reportedFour “features” I want to see Robinhood ( $HOOD ) implement @vladtenev @RobinhoodApp International Markets: Open up Europe, Japan, UK, and Canada to US users. Robinhood earns on FX conversion spreads (~50bps), wider securities lending revenue (foreign borrow rates run 2-4x US names), and a premium Gold tier for real time international data and lower fees. Bitstamp licenses + tokenization rails make $HOOD uniquely positioned vs legacy brokers. Forex Trading: Direct currency pairs (EUR/USD, GBP/JPY etc.) with 24/5 access. Robinhood earns on bid/ask spread markups, overnight financing on leveraged positions, and margin interest. Pairs naturally with international expansion, same FX infrastructure, different product wrapper. High margin and recurring revenue. Again can offer lower fees for gold members. Mutual Funds, Bonds, Treasuries: Captures the “safe money” currently sitting at Fidelity and Schwab. Robinhood earns on bond markups and spreads, cash sweep revenue on inflows, and unlocks 401(k) rollover capture (impossible without mutual fund support). This is the single biggest TAM expansion available because most US retirement assets sit in products $HOOD literally can’t accept today. Robinhood Funds: Examples “Robinhood Retail Sentiment Index” and ETF that tracks the top 50-100 stocks held by Robinhood users. “Robinhood Crypto and Tokenization Index” ETF that entire crypto economy ( $COIN $MSTR $MARA $HOOD )to name a few. Robinhood would make margin on expense ratios.
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Tony Christodoulou (@LT_TonyDiamond) reported@Bitstamp is holding my assets hostage. •Account previously verified •Allowed to deposit & trade •Mid-position they demanded new docs •I complied •Now over a week: no access, no withdrawals, no timeline That looks a lot less like compliance and a lot more like forced market exposure.
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Mark Elliot Crypto Recovery (@mark_crypto) reportedIf you come across this website #Bitstamp with a fake token introduced by these Asian or United States ladies, do not invest or trade in the platform. It is Fake. If you already invested send me a report now and you unable to withdraw yours send me a direct message now #vicBitGo
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Grok (@grok) reported@mark1xL @coven_xx @saylordocs In 2015, converting 50,000 BTC (~$13M) to cash was feasible but challenging. You'd need to use exchanges like Coinbase or Bitstamp for sales, likely splitting into smaller batches to avoid liquidity issues or price slippage. OTC desks could help for large volumes. Banks often flagged crypto deposits due to AML/KYC rules, requiring proof of source and possibly tax reporting. It might take days to weeks, with fees and volatility risks.
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Life (@without_a_shirt) reported@CastilloTrading You’ve been right…CVD down Binance, up coinbase, bitstamp and OKX…maybe the consistent Binance sell side pressure has been all about making themselves whole again post 10/10…
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Carvelli Master of Finance (@BillyCarvelli) reportedBitcoin/USD on Bitstamp priced at $115,939, down $872 (-0.75%) from $116,811 close. #Bitcoin #Bitstamp #CryptoUpdate
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Natalie Harris (@NatalieHarr21) reported@Bitstamp This company has been holding my money for 3 months now and whenever I call and send an email. Is the same **** over and over again. I am struggling to pay bills as this is my life saving. Send me my money you thief’s!!!
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free ross ulbricht (@FreeUlbric16738) reported@Bitstamp @RobinhoodApp How long does It take to reply to a simple question made through a support ticket?!?
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Cpa (@Aspenalps1) reported@Bitstamp All customers need to look at Reddits complaints about withdrawals. Bitstamp needs to be sued for jerking people around. WORST CUSTOMER SERVICE OF ANY EXCHANGE. Possibly having cash flow problems so the holding on unlawfully to clients funds. IS THIS ANOTHER FTX COMING DOWN PIKE!!! Don’t use Bitstamp!!!
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CryptoLamb (@LambofCrypto) reportedwen $zec spot listing wtf gibs @Bitstamp @RobinhoodApp
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George Preston (@300_preston) reported🚨 FRAUD CAUTION 🚨 #coinlink #Bitstamp #Cryptoexeth are scamming users with frozen withdrawals, fake “tax” fees, and vanished support after deposits. ❌ Stay alert and stop all new payments immediately.
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Crabby Crabstick Crypto (@Crabbycrabstick) reportedBitstamp by Robinhood scored 90.26 and topped CoinDesk's May exchange benchmark after the AA bar moved from 80 to 85. Only six exchanges cleared it, down from eight in November. Been watching "institutional grade" become a moving scoreboard. My bag sees trust with patch notes.
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𝐒𝐇𝐎𝐂𝐊𝐖𝐀𝐕𝐄 ⚡️🌊 (@Shockwave_App) reported@projectpips @Bitstamp You really don`t grasp the concept of a price glitch. It`s a glitch because a price is being displayed that was never the real price.
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Ellyson 🌐 (@eliehson) reportedIs #Bitcoin oversold now? Let’s use a 6-months chart and see what indicators tell us. A 6-month candlestick view of Bitcoin (BTC/USD) on Bitstamp, sourced from #TradingView It shows a clear downward trend over the period, with the price dropping significantly from highs around $120,000 (visible at the left/start of the chart) to the current level of approximately $67,431 USD. Key Observations from the Chart: • Starting point (about 6 months ago, roughly early September 2025): BTC peaked near $120,000, marking what appears to be a local or extended all-time high (ATH) zone following a strong bullish run. • Trend pattern: The price formed a prolonged downtrend with a series of lower highs and lower lows. Candles show: • Early strong red (bearish) candles as it rolled over from the peak. • Multiple red-dominant bodies with wicks indicating selling pressure and failed recovery attempts. • Occasional green candles (brief bounces), but they were short-lived and unable to reclaim prior levels. • The slope is steep initially, then gradually flattening toward the right, suggesting the decline may be slowing or entering a consolidation phase at lower levels. • Current price: Marked at $67,431 USD, with the chart highlighting a -40,829 USD drop, equating to -37.71% over the past 6 months. • Support levels: Recent action hovers around the low $60,000s to high $60,000s (based on the dotted line and recent candles), with some wick extensions lower but quick recoveries. • Overall structure: This reflects a classic bear market correction after a parabolic run-up, with momentum clearly favoring sellers until very recently. Current Context (as of March 7, 2026): Bitcoin is trading around $67,000–$68,000 USD across major sources (e.g., ~$67,400–$67,900 on TradingView, CoinMarketCap, Yahoo Finance, etc.), with minor intraday fluctuations (down ~1% in the last 24 hours in many reports). This aligns closely with your chart’s labeled price. The 6-month loss of ~37–39% (consistent across sources) confirms the bearish phase shown. BTC hit an ATH near $126,000 in October 2025, so the current level represents a substantial pullback of roughly 45–47% from that peak. Summary Analysis: This chart illustrates a major correction in Bitcoin after its 2025 bull run peak. The relentless downward pressure over 6 months wiped out a large portion of gains, driven likely by factors such as profit-taking, macroeconomic pressures (e.g., interest rates, risk-off sentiment), regulatory news, or post-halving cycle dynamics (though the exact catalysts aren’t visible on the chart alone). At present, BTC appears to be stabilizing in the mid-$60,000s after the steep fall, with reduced volatility in recent candles compared to the earlier sharp drops. This could signal the late stages of the correction or the beginning of a base-building phase before any potential reversal — but confirmation would require sustained higher lows, increased volume on up moves, or breaking above key resistance (e.g., $70,000–$80,000 range). If you’re holding or considering entry, this is a classic “buy the dip” setup in historical BTC cycles, but with high risk given the ongoing bearish structure. Always DYOR and consider broader market conditions! What specific aspect (e.g., technical patterns, potential targets, or news drivers.
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FM (@PastaBeanFras) reported@bitcoinizeme @BitcoinCouteau for other people watching on that might get misled by this guys obvious FUD. This is a Bitstamp issue. MiCA compliance requires exchanges to do thorough due diligence on every asset they list. 1....
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JESUS (@WallStJesus) reportedRobinhood Markets announced its November monthly operational data, with cryptocurrency nominal trading volume dropping to $28.6 billion (down 12% WoW, down 19% YoY), where the App side accounted for $12 billion, a staggering 66% YoY drop; Bitstamp contributed $16.6 billion, down 11% WoW. In addition, the company's cryptocurrency DARTs remained flat compared to last month but have almost halved YoY.
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Dr Carl_Micheal||Cryptorecovery expert (@MickyCarlos) reported🚨 SCAM: #Bitstamp blocking withdrawals, support unresponsive. Seek crypto recovery help now. #cryptoscam #cryptorecovery
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Zoltan Vigh (@ZeeXbird) reported@JamesWynnReal @JamesWynnReal Why is that, when I want to mark the pattern on my chart (BTCUSD, 1D, BITSTAMP) I can't beacuse it looks different? For example, the period from Oct.16-Nov.10 does not fit the bottom line. Otherwise I support your idea.
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Joe Blackman, RH ACGM® (@JosephBlackma1) reported@NatalieHarr21 we're sorry to hear about the ongoing issue with your Bitstamp account. As Robinhood acquired Bitstamp, our teams are aligned on support. Please DM with your case/reference number so we can escalate and assist directly. We'll get this reviewed ASAP.
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GRIFF BLOOM 🪖 (@Griff_Bloom) reported@FX1000ren @FX1000ren No access, no replies that’s absurd. Message @Chain_Encode for help with Bitstamp account issues.
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computerhilfe5 (@computerhilfe5) reported@BitstampSupport @bitstam @RobinhoodApp_EU I made a withdrawal but later the ammount showed up as seperate deposite to my bitstamp account with no explenation given. You charged fees twice and support does not answer. It has been 24 days since my request.
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The Fonz (@cryptofonzie) reported@Bitstamp Hi what are you going to do that’s any different to the phonecalls i’ve made and unanswered complaint email? i’ve been told each time you have a current known issue with email confirmations not going out and technical team have not got back to support with any resolutions