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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bitstamp. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bitstamp users through our website.
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Transactions (50%)
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Website (50%)
Live Outage Map
The most recent Bitstamp outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Singapore |
Transactions | |
 Edermünde |
Website | |
 Guayaquil |
Login | |
| Steinbach am Taunus |
Mobile App | |
 Bilbao |
Mobile App | |
 Binghamton |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bitstamp Issues Reports
Latest outage, problems and issue reports in social media:
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sabroshi
(@sabroshi1) reported
@GrayskullJeff @Tr0llyTr0llFace I used Bitstamp in EU. Sometimes the exchanges can be down on days with high volatility and of course you have to jump through many hoops with all the KYC, AML, proof of funds regulation. But hey, I always pay my taxes.
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Lewis Barnshaw
(@LewisBarnshaw) reported
@frankwick2021 Hi, I had a similar problem. Did Bitstamp get your XLM back? Thanks
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sup3rtr4mp
(@sup3rtr4mp2) reported
@BitstampSupport @Bitstamp No update since one month, unfortunately. The only one writing and trying to get in contact is me. Your "Support" is only responding with the same answer. I m wondering if there is actually one working and trying to get the problem fixed.
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Dave Or
(@DOkroznik) reported
@xrp_mami @Bitstamp never let's us down. At least us in the EU:)
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Lullaby
(@Lullaby56491933) reported
@cmak19 @cryptorecruitr I have lots of ADA, but I feel a little bit nervous now since xrp had problem and binance, bitstamp banned xrp trading, I had to sell and lost money.
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Carlos J. Díaz V.
(@Caloyoye) reported
@BitstampSupport @Bitstamp My accounts are from the United States, but I am currently in Venezuela and I am trying to carry out operations from here. I don't know if that will present any inconvenience. Before I could make my bank transfers to bitstamp without problem and now the system does not allow it
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WietseWind { independent-developer-1 }
(@WietseWind) reported
@Doddler4Xrp @GuerillaXrp Exchanges went down as they couldn't handle the traffic. Kraken went down, Bitstamp was unreachable for a moment. If people can't trade on an exchange and/or their stats go down, that's what happens.
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Nancy Wilson
(@NancyWilson) reported
@Bitstamp @ByteTree Bitstamp is a terrible company and I would not use their services.
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Bitstamp Support
(@BitstampSupport) reported
@Caloyoye @Bitstamp Could you DM us a screenshot of the error you receive and more info about what kind of deposit you're trying to make, so we can investigate this further?
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Bitstamp Support
(@BitstampSupport) reported
@OhShitTwins @Bitstamp Sorry the hear about the problems, @OhShitTwins! If you've been using our app to enable 2FA, I suggest you try starting the process from a separate computer, as it's simpler this way. DM us more info is you're still running into issues there.
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Yves ฿ennaïm 🌿
(@ZLOK) reported
@ibz @RevolutApp @Bitstamp I understand it. You understand it. No actual answer given. Obvious knowledge on their part of the issue. I just want to make sure they have enough opportunities to clear things up.
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Jason Content Ⓥ
(@jasric89) reported
@KingSavageShaun @Bitstamp Yeh Americans can’t use that exchange. The problem is America because of the SEC they have de-listed $XRP from America. So much for an #American Dream for these poor guys.
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H0d0r
(@Andrej25741124) reported
@XRPcryptowolf What line? As I get it it was a scam all the way. 2 days before aledged action pump it goes up then 3h before the Times pump mass sell off and bitstamp uphold robinhhod go down...
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Dan Held
(@Danniheld) reported
50/ - Silk road getting shut down - Mt.Gox hacked multiple times and shut down - Other exchange hacks (Bitfinex, Bitstamp). 12 occurred in 2019 alone. - At least 43 exchange shutdowns (Cryptsy, Quadriga, etc) - Bitcoin civil war (Bitcoin vs Bcash)
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Digital X
(@better_holland) reported
@sentosumosaba I never had any issues with @Bitstamp during times of high volumes/volatility. They use Nasdaq software.
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Carlos J. Díaz V.
(@Caloyoye) reported
@Bitstamp Hello. I would like to know if bitstamp is receiving Bank transfer from the United States? because I'm trying to make a deposit and it says "Bank transfer error"
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George Kyriakou
(@georgekyriakou) reported
Hey @Bitstamp, being a customer/supporter for 8+ years I was completely let down waiting for a reply to a support ticket for more than a week to get an almost automated, absolutely not helpful reply. You were better than this.
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mrjum
(@bin_jumaira1) reported
@Bitstamp You guys r very slow on replying to support emails!! In the new verification process u guys r requesting for proof of crypto trading with other exchanges!! What if I dont trade elsewhere than bitstamp!!! This is crazy and waste of time!!
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Anton Dimitrov
(@AntonDimitrov9) reported
@XRPNews_ @Bitstamp Great pump $xrp we went down with 25%
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Thomaš
(@thxmxsd) reported
@StephanieStarrC @THEXRPBULLY I had no problems on Bitstamp
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Johann123
(@Johann12316) reported
@whale_alert 1. 15M $XRP are not enough to dump 2. Bitstamp has halted $XRP trading so calm down you psychos
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Boxy
(@12furryfeet) reported
@XRPNews_ Bitstamp didn’t go down as far as I know I was on it all day yesterday for XRP
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crypto juggler
(@cryptojuggler9) reported
Since all these exchanges in the us took down #xrp are these same exchanges still gonna air drop our #flare from the snapshot? @coinbase @Bitstamp @FlareNetworks
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Thijs
(@thijsbov) reported
@xrp_mami Bitstamp was not down?
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Ioneedblessed 🔺
(@ioneedblessed) reported
@Bitstamp been trying to verify for a week now. What's the problem?? #BTC #cryptocurrencies
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Crypto Martin🍻
(@MartinAjarn) reported
@kinglenXRP28 Overblown statement. You mean the exchanges you used had issues? Binance, Bitkub, Bitstamp were working perfectly fine.
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Bloqport
(@Bloqport) reported
@JanWues Think it might be bitstamp related, will have to take down the tweet
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Amber Group
(@ambergroup_io) reported
@leslamb0 @MichaelWuAmber Funny how it’s showing bitcoin price being up on Coinbase but down on Bitstamp. The regular joe prob so confused
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Crypto Joe (Cardano ₳ SPO ticker: EASY1)
(@CryptoJoe101) reported
@Bitstamp were you the one bragging a couple of days you were the only exchange not having issues? Mind updating that chart. Thanks.
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deniz
(@deniz47716570) reported
@Bitstamp simeone in charge could return to me . i have a problem but i cant find a solution bit 805216