Bitstamp status: access issues and outage reports
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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.
Problems in the last 24 hours
The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Community Discussion
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Bitstamp Issues Reports
Latest outage, problems and issue reports in social media:
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Coin Bureau (@coinbureau) reported๐ฅ WATCH: VLAD TENEV SAID CRYPTO AND TRADITIONAL FINANCE WOULD "FULLY MERGE" AND THE DISTINCTION WOULD "DISAPPEAR" Nine months ago at Token2049 the Robinhood CEO said everything would eventually be on-chain and that TradFi infrastructure would be too slow to keep up. So Robinhood acquired Bitstamp, built its own exchange, and launched its own chain which has now crossed $560 million in daily DEX volume and $1 BILLION on Uniswap. "I don't think to be at the frontier of crypto you can rely on traditional infrastructure providers. They'll get there eventually, but it'll take a very long time."
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Sparky (@SparkyAyaka) reported@cryptofonzie @Bitstamp I have been having this issue too, I cannot withdraw my GBP as I get no email confirmation. Emals are not being forwarded or blocked. Never had this issue. Customer since 2013.
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DigitalCoinJournal (@DcoinJournal) reported๐ข ROBINHOOD LAUNCHES UK CRYPTO ๐ฌ๐ง Retail users gain zero-fee access to over 50 digital assets via Bitstamp integration inside the main app. Execution and custody operate under FCA registration, undercutting traditional exchange spreads. @RobinhoodApp @RobinhoodCrypto hyperliquid:native
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Natalie Harris (@NatalieHarr21) reported@Bitstamp Today makes it 116 days, 16 weeks 4 days of @Bitstamp holding my funds and they kept telling me they are waiting for feedback from their โbankโ how does a bank feedback take 2 weeks? Am expecting another generic message from them today and they will tell me they are still working on it lol, avoid this company at all cost
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Bethany (@bethanymooreg) reported@BitcoinArchive rypto adoption is not happening overnight itโs happening one platform at a time. Robinhood entering the UK market through Bitstamp adds another major gateway for millions of users to access Bitcoin and digital assets. The rails are being built
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Robinhood Rush (@RobinhoodRush) reported@RobinhoodCrypto morpho on bitstamp by rh = more defi access for retail
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Crypto Today (@CryptoTodaygl) reportedBREAKING :๐ Robinhood just launched zero-fee crypto trading in the UK (BTC, ETH +50 more) via Bitstamp โ same app as stocks & ISAs. Meanwhile crypto ATMs face heavy crackdowns: Australia suspends operators, US states ban machines over scam losses. The other is shutting down the high-risk cash-to-crypto rails.
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Alexander Pierce (@Kaique0819) reportedBitcoin is stuck at 77.3K. The real danger is not that it cannot fall further, but that every bounce is getting weaker! Looking at the Bitstamp 4H chart, BTC has fallen all the way from the 82.5K high. 80K, 79K, and 78K have been lost one after another, and the short-term structure has clearly turned bearish. Right now, the price is consolidating around 77.3K. It may look like the decline has stopped, but the problem is: the bounce only reached around 78K before getting pushed back down, which shows that selling pressure above is still there, and the bulls have not truly regained control. Next, there are only two key levels to watch: 77Kโ76.5K: The current defense zone. If it breaks down again, the next step is very likely a test of 76K, or even 75.5K. 78Kโ78.5K: The threshold for a short-term reversal. Only by reclaiming and holding above this area will BTC have a chance to continue rebounding toward 79Kโ80K. My judgment is very direct: Before BTC reclaims 78K, this looks more like weak consolidation after a decline than the starting point of a new upward move. The most dangerous market condition is not a sharp drop. It is when every bounce is weaker than the last one. Do you think BTC will reclaim 78K first, or break directly below 76.5K? Follow me. In my next post, I will directly break down the possible entry and stop-loss levels for BTCโs next move. ๏ผThis is only my personal opinion and does not constitute investment advice.๏ผ
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Marcus Aurelius (@MaureliusRH) reportedOk ok ok... Even more lore to this. Everpure P Was deployed directly by RHJ RHJ is Robinhood Assets (Jersey) Limited. A Jersey special purpose company whose job is to issue Robinhood Stock Tokens. It is not the NYSE company, not Robinhood Marketsโ US brokerage, and not the chain itself. It is the legal issuer sitting between โtoken in a walletโ and โshares in custody.โ RHJ is Robinhoodโs Jersey issuance vehicle โ a thin, newly formed SPV that legally is the Stock Token, while HOOD provides the brand and chain, Alpaca holds the stock, and Bitstamp runs the primary window. They deployed P and Robinhood posted it directly in their docs 0x1cdad396db64bda184d5182a97dd9b3c62100b7d
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Garrett Graham (@garrett_grham) reportedScam Alert ๐จ Trading conversations tied to #HQIExchange and #Bitstamp continue spreading warnings about blocked transfers and unresolved cashout delays. Quiet support can be requested directly.
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ส3สสoื (@lowk3y) reported@aaaljaz @Bitstamp @BitstampSupport You should have direct contacts there or maybe even "backdoor" access ๐
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The Fonz (@cryptofonzie) reported@SparkyAyaka @Bitstamp Hey. no fix here iโve just tried now 5 days i had some email come through but they no good as timed out from attempts yesteday
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STEELLDY (@bradarska1) reported5) Bitstamp price hit $76,003, down $1,370 (-1.77%). An intraday rejection below $77K triggered a "mechanical breakdown": stop-loss activation below $77K, trend-following algorithms switching to short, leveraged long liquidations, and panic amplified by negative news.
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SyAz (@SyAzCrypto1) reportedEvery exchange collapse gets called "the bottom is in." But data says only the last one in the chain ever is, and knowing the difference is the whole edge. A crypto bear isn't one single event. It's a chain of blow-ups that fires over months, and the bottom only prints on the final one, when the last leveraged player dies and there's nothing left to force-sell. The collapse everyone remembers is almost always the first domino & not the last. 2014โ15: The Gox cycle โ Nov 2013: ATH $1,163 โ Feb 7 2014: Mt. Gox halts withdrawals โ Feb 28 2014: Mt. Gox files bankruptcy, 850k BTC gone. Everyone said "bottom is in" BTC $550 โ Then eleven months of grind โ Jan 4 2015: Bitstamp hacked, 19k BTC, ,arked the actual capitulation โ Jan 14 2015: bottom with $BTC low at $152 Gox to bottom: another โ72%. the famous collapse was the opener. Bitstamp closed it. 2018: The ICO cycle โ Dec 2017: ATH $19,783 โ Jan 26 2018: Coincheck hacked, $530M the opener โ Feb 2018: BitGrail collapses, $170M BTC $8k โ then a full year stuck bleeding around $6k โ Nov 15 2018: the BCH hash war, ABC vs SV, breaks the $6k floor. the closer โ Dec 15 2018: bottom with $BTC low at $3,150 BitGrail to bottom was another โ61%, over ten months. 2022: The leverage cycle โ Nov 2021: ATH $69,000 โ May 9 2022: Terra/LUNA implodes, $45B gone. the opener โ June 12: Celsius freezes withdrawals โ June 27: 3AC ordered into liquidation โ July 5: Voyager bankrupt. July 13: Celsius bankrupt โ Nov 8โ11: FTX collapses. the closer โ Nov 21 2022: bottom with $BTC at $15,480 FTX to bottom was just โ26%, in 10 days. This is the one case where the famous name was the last domino, which is exactly why it marked the low. So the tell was never the size of the name. It's where it sits in the chain. Terra was bigger than FTX and it marked the top of the crash, not the bottom. Now 2026 โ Oct 2025: ATH $126,210 โ Oct 10โ11 2025: $19B liquidation cascade off the top, the largest in history. this is the opener โ Nov 2025: down to $80k now $64k, off by 49% โ July 1 2026: AscendEX closes โ July 23: BitMEX announces closure โ July 26: BitMart winds down Here's what "bottom is in" wrong here. AscendEX, BitMEX and BitMart aren't blow-ups. They're wind downs which are still solvent, withdrawals are open, & nobody's force selling a single coin. They're closing because the mid-tier exchange model stopped making money, not because they detonated or went insolvent. A business shutting on bad math is not a domino here. For until now we've had the opener, the Oct 10 Binance cascade but we haven't had the closer yet. No major leveraged entity has detonated into a forced selling panic the way Gox, BitGrail and FTX did. So exchange announcing a shutdown isn't a bottom signal. But an exchange or a fund detonating definitely will be. The last domino is waiting to happen soon.
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AbsChud (@abschud) reportedWith all of this โCT is deadโ talk, letโs remember what happened each time the market slowed down and people gave up. Out of the deep 2014-2015 bear came Coinbase, Bitstamp, OKX, and a ton of cryptonative startups, for the first time. Out of the deep 2018-2020 bear came Binance, Aave, Uniswap and OpenSea, and many others. Out of the 2022 bear came Bybit, Solana, Jito, Raydium, Pendle, Pudgy Penguins, and many others. Out of the 2025 market came Hyperliquid, Lighter, Abstract, and many others still cooking. This isnโt the worst market conditions by any means; the sentiment far outweighs the reality to the downside. With Bitcoin, Ethereum and others having a placement on the NYSE and NASDAQ, itโs extremely unlikely to see the same drawdowns we saw in the past on majors. Most money in the financial markets isnโt people investing their own moneyโฆitโs funds operating in decades timeframes accumulating positions over years, not in market orders. It is true that the easy times to rotate are over for now. But the real builders have just begun. And the real capital rotation has just begun.
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Alexander Pierce (@Kaique0819) reportedBTC has broken below 75K! This is no longer an ordinary pullback. Short-term bears are accelerating their sell-off. Looking at the Bitstamp 4H chart, BTC has fallen all the way from the 82.5K high, and the structure on the right side now looks extremely weak: 80K broken. 78K broken. 76K broken. Now even 75K has failed to hold, with the price struggling around 74.8K. The most dangerous signal is not how much it has fallen, but that every rebound is getting weaker, and former support levels are continuously turning into new resistance levels. During this sell-off, the large bearish candles on heavy volume are very obvious, indicating that this is not simply a washout in the short term, but that the market is actively releasing risk. Next, there are only two key zones to watch: First, 74.3Kโ74.5K. This is the nearest defense line at the moment. As long as it can still hold, BTC may first see a technical rebound, targeting 75.5Kโ76K. Second, 75.5Kโ76K. This is the level the bulls must reclaim. If BTC cannot get back above it, any rebound will look more like an opportunity to escape rather than a reversal signal. My view is very direct: BTC remains bearish in the short term. If 74.3K fails again, the next step could very likely be a direct test of 74K, or even the 73.5K area. Only by reclaiming 76K can the selling pressure from this decline possibly ease. The easiest mistake to make right now is rushing to buy the dip after seeing one small green candle. In a downtrend, a rebound does not equal a reversal. Do you think BTC will rebound back to 76K first, or continue falling toward 73.5K? Comment โReboundโ or โKeep Falling.โ Follow me. I will continue tracking BTCโs next key turning point. For personal opinion only. Not financial advice.
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Harb (@Harb07950864) reportedGermany (via Saxonyโs state police/BKA) sold 49,858 BTC, seized from the operators of the PIRACY site movie2k, between June 19 and July 12, 2024. Average sale price was ~$57,900/BTC, netting roughly $2.89 billion. What happened to the money: This wasnโt a strategic reserve decision โ it was a forced liquidation. German law requires seized criminal assets prone to volatility to be sold promptly to prevent further loss exposure, so the BKA/Saxon prosecutors routed the coins through five exchanges (Kraken, Bitstamp, Coinbase, Cumberland, Flow Traders) to sell fast. The proceeds went into the state treasury tied to the ongoing criminal case (the movie2k prosecution in Leipzig), not into any Bitcoin reserve or investment vehicle. Germanyโs government wallet now holds Zero BTC (not interested) #Bitcoin
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Matt Hamilton (@HammerToe) reported@SpadesHQ I think there are some main issues that held up adoption 1) Lack of awareness. Most people just don't know it exists. And certainly a lot of people not aware of the better experience it has. 2) Lack of central exchange support for issued assets. Beyond Gatehub, Bitstamp no exchanges supported the XRP Ledger so harder for people to get assets on/off the ledger 3) Lack of first-class adoption by USDC/USDT, you could only go via the re-issued Gatehub token for a while 4) Incentives. Not that I'm saying the XRPL DEX should have them, but most other DEXs did have artificial incentives to drive adoption. 5) "Its not Ethereum". It is just different to what a lot of people are first introduced to. Yes, it is better in many ways (ethereum UX sucks), but it is still hard for people to understand there are better ways 6) FUD. A lot of negative association to Ripple by OGs. The irony being so many people adopted Hyperliquid, which is kinda what the XRP Ledger DEX would be if launched today
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Cryptothreads.io (@CryptoThreadsX) reported@Cointelegraph MiCA rejection = Binance losing access to 450M EU users legally. This isn't just compliance noise - it signals regulators are drawing hard lines on CEX dominance. Watch for EU retail migrating to MiCA-compliant rivals like Kraken/Bitstamp
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Dan G. (@dg1001) reported@blknoiz06 @0xMerp Bitstamp is working at least
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Mysterious Doctor ๐๐๐. (@MysteriousDoct3) reportedBuy the Exchange vs Build the Chain and decentralisation ๐ฅ ๐ฅ ๐ฅ ๐ฅ ๐ฅ ๐ฅ ๐ฅ ๐ฅ ๐ฅ ๐ฅ ๐ฅ Buy the Exchange vs Build the Chain $Robinhood with Bitstamp Bought 14 years of compliance. 50+ licenses. Instant UK access. Frontend = Robinhood. Backend = Bitstamp. Accounts still separate. Crypto comes to 20M users through regulation. $QUBIC Built Outsourced Computation. Roadmap โ Mainnet. 1,455 invocations live. 451/676 Computors sign every action. Smart Contracts = Brain Oracles = Senses OC = Hands โ now acting No middleman. Just math. The difference: One bought infrastructure to fit the old system $Robinhood One built infrastructure for a new system. $Qubic Robinhood says " Distribution first". $QUBIC says Computation first. Most people will see Robinhood first. The agents will run on $QUBIC first. Which side are you on? Or are you on both sides ?
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The Fonz (@cryptofonzie) reported@bitstamp UK withdrawals not working again as usual Customer Support will not give a straight answer
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The Fonz (@cryptofonzie) reportedAgain @bitstamp UK withdrawals not working as usual Customer Support will not give a straight answer
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The Fonz (@cryptofonzie) reportedDo not rely on a withdrawal from Bitstamp @RobinhoodCrypto Any problems itโs days of useless customer support false promises passing the buck and inability to do anything other than tell you we will pass on a message to someone that never replies
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Rahul K (@iamrahulinc) reported๐จ๐ฅ๐ข๐๐๐ก๐๐ข๐ข๐ ๐๐ฅ๐ฌ๐ฃ๐ง๐ข ๐ฉ๐ข๐๐จ๐ ๐ ๐ฃ๐๐จ๐ก๐๐๐ฆ ๐ฒ๐ฎ% ๐ฌ๐ข๐ฌ ๐๐ก ๐๐จ๐๐ฌ! Robinhoodโs total crypto notional trading fell to $10.9โฏB in July, a 33% drop from June and 62% less than a year ago. The appโs own crypto activity slid to $4.3โฏB, down 74% yearโoverโyear. Bitstamp also saw a slump, with volume sinking 45% to $6.6โฏB. $BTC remains the benchmark for market moves.
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Jiลรญ ฤech ๐ (@Depotys) reportedHello @Bitstamp, @BitstampSupport I'm not receiving any withdrawal confirmation emails today, even though login notifications are arriving instantly. Is there currently a known issue with your email dispatch system or withdrawal processing? Thanks! #bitstamp
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CrypNews TV (@cryp_news) reported๐ข The MiCA transition deadline hit on July 1 โ and these are the exchanges that made the cut. Coinbase (Luxembourg), Kraken (Ireland), OKX/Crypto.com/Gate (Malta), Bitstamp (Luxembourg), Bitvavo/Bybit EU/WhiteBIT EU, Trade Republic (Germany). ~230 CASP licenses issued across the EU so far. Full authorization = access to all 30 EEA countries under one passport. #MiCA #Crypto #EU
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Pi Town (@pitown89) reportedExchanges like OKX Europe, Bitstamp, or other platforms operating in the EU are the ones that need to apply for: โ CASP License (MiCA License) To be licensed, they must meet requirements on: โข AML/KYC โข Risk management โข Customer protection โข Asset custody โข Trading surveillance โข Regulatory reporting This is why Pi's White Paper repeatedly refers to the term: ๐ Admission to Trading Instead of: ๐ Authorization
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Crypnot (@crypnot_com) reportedRobinhood is rolling out crypto trading in the UK, giving eligible customers access to more than 50 assets, including Bitcoin, Ethereum, XRP and Hyperliquid, through Bitstamp UK inside the Robinhood app. The company says trading, custody and account-maintenance fees are zero, although FX fees apply. Crypto holdings are not protected by the FSCS or Financial Ombudsman Service. $BTC $ETH $XRP $HYPE #CryptoNews #Robinhood
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Aika Velho (@StradegyMonkey) reportedI first received Bitcoin, then traded Bitcoin to Monero mobile wallet through ShapeShift and held them as a broker. There's no proof of this. Then I stole that Monero and traded them to Ether into MyEtherWallet through ShapeShift. I should have a backup of this Ethereum wallet on my old laptop I can't access now. Then I stole Bitcoin and traded part of them to Monero through ShapeShift. I have got proof of this. The rest I traded to OSGP and bought Bitcoin with the OSGP. I have got proof of this. Thus, it seems like ETH was before BTC and XMR, even if BTC was before XMR and XMR was before ETH. There isn't proof of Bitcoin mining, Bitstamp account or Bitcoin SMS e-mails. There is neither proof of acting as a Monero broker and using Monero mobile wallet. That's why BTC and XMR have "?" in Opus, just like USDC has "?" as I have not access to the Coinbase account anymore.