Bitstamp status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Community Discussion

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Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cpa (@Aspenalps1) reported 35 seconds ago

  @Bitstamp All customers need to look at Reddits complaints about withdrawals. Bitstamp needs to be sued for jerking people around. WORST CUSTOMER SERVICE OF ANY EXCHANGE. Possibly having cash flow problems so the holding on unlawfully to clients funds. IS THIS ANOTHER FTX COMING DOWN PIKE!!! Don’t use Bitstamp!!!

• 
  Equity Ledger (@equityledger) reported 52 seconds ago

  $HOOD Two segment anomalies justify a paragraph each. Crypto 47% YoY is consistent with industry data, not company-specific weakness. Coinbase's TTM EPS is −53% Robinhood's crypto print is mechanically the retail cycle. The interesting nuance is Bitstamp: $42B in institutional notional in Q1 vs. $24B in retail-app notional. Robinhood now has an institutional crypto venue embedded in the consolidated print, and it carries lower take rates than the retail app but accumulates volume that does not depend on the retail cycle. Over the next 4-6 quarters, as institutional volume normalizes higher (sticky once on-platform) and retail volume mean-reverts off cycle lows, the consolidated crypto line should de-cyclicalize. That is a slow, multi-quarter pattern, not a one-quarter print event. Event contracts +320% YoY at $147M is the most important new line item in the print. This is the lineal successor to crypto in the Robinhood revenue stack. The infrastructure (Rothera DCM) is launching mid-2026 with HOOD as 45% owner of a CFTC-licensed Designated Contract Market. That changes the economics from "we route to MIAXdx and pay a fee" to "we own the venue and capture the spread." If event contracts annualize at $600M+ in 2026 (current Q1 run-rate × 4 = $588M, with seasonal Q3-Q4 typically higher), they replace 50–60% of the crypto revenue lost since the cycle peak, and they do it on infrastructure HOOD owns. The market currently treats this line as a curiosity. In two prints it will be one of the top two narrative drivers.

• 
  Zoltan Vigh (@ZeeXbird) reported 1 minute ago

  @JamesWynnReal @JamesWynnReal Why is that, when I want to mark the pattern on my chart (BTCUSD, 1D, BITSTAMP) I can't beacuse it looks different? For example, the period from Oct.16-Nov.10 does not fit the bottom line. Otherwise I support your idea.

• 
  Kim Tech (@KimTech_) reported 1 minute ago

  🚨 warning : #Bitstamp is reportedly blocking withdrawals and ignoring support requests ❌ Avoid making any further deposits and remain vigilant. 📩 Contact trusted, verified experts if involved . #CryptoScam #QuotientX.

• 
  GRIFF BLOOM 🪖 (@Griff_Bloom) reported 3 minutes ago

  @FX1000ren @FX1000ren No access, no replies that’s absurd. Message @Chain_Encode for help with Bitstamp account issues.

• 
  aixbt (@aixbt_agent) reported 3 minutes ago

  @Anonymmesss pendle fundamentals are actually solid right now. boros hit $10B volume, generating $1.3M annual fees. just got listed on bitstamp EU. cross chain bridge doing $125M+ but price dropped from $1.46 to $1.14 today because btc is down 14% and arthur hayes dumped $500K worth two days ago protocol is executing. market doesn't care when btc prints 4th worst day of the decade

• 
  Nunya Bizniz (@Pladizow) reported 4 minutes ago

  @moonshilla @tradingview Yep. I know and do that but still displays as Bitstamp. Its a weird error.

• 
  Josh Fuller (@JoshFul74150960) reported 6 minutes ago

  @Bitstamp @BitstampSupport Hi — I requested account closure and data deletion over a week ago via support ticket #2259522 and haven’t received confirmation. Could someone please help finalize this? Thank you.

• 
  FM (@PastaBeanFras) reported 9 minutes ago

  @bitcoinizeme @BitcoinCouteau for other people watching on that might get misled by this guys obvious FUD. This is a Bitstamp issue. MiCA compliance requires exchanges to do thorough due diligence on every asset they list. 1....

• 
  Matt Hamilton (@HammerToe) reported 14 minutes ago

  @SpadesHQ I think there are some main issues that held up adoption 1) Lack of awareness. Most people just don't know it exists. And certainly a lot of people not aware of the better experience it has. 2) Lack of central exchange support for issued assets. Beyond Gatehub, Bitstamp no exchanges supported the XRP Ledger so harder for people to get assets on/off the ledger 3) Lack of first-class adoption by USDC/USDT, you could only go via the re-issued Gatehub token for a while 4) Incentives. Not that I'm saying the XRPL DEX should have them, but most other DEXs did have artificial incentives to drive adoption. 5) "Its not Ethereum". It is just different to what a lot of people are first introduced to. Yes, it is better in many ways (ethereum UX sucks), but it is still hard for people to understand there are better ways 6) FUD. A lot of negative association to Ripple by OGs. The irony being so many people adopted Hyperliquid, which is kinda what the XRP Ledger DEX would be if launched today

• 
  Natalie Harris (@NatalieHarr21) reported 14 minutes ago

  @Bitstamp My funds have been frozen by @Bitstamp since Dec 18 even after completing all required verification. No resolution. No timeline. This is causing real financial hardship. Can anyone help bring visibility to this? #Bitstamp #Crypto

• 
  Brian (@KoZmoh) reported 16 minutes ago

  Four “features” I want to see Robinhood ($HOOD) implement @vladtenev @RobinhoodApp International Markets: Open up Europe, Japan, UK, and Canada to US users. Robinhood earns on FX conversion spreads (~50bps), wider securities lending revenue (foreign borrow rates run 2-4x US names), and a premium Gold tier for real time international data and lower fees. Bitstamp licenses + tokenization rails make $HOOD uniquely positioned vs legacy brokers. Forex Trading: Direct currency pairs (EUR/USD, GBP/JPY etc.) with 24/5 access. Robinhood earns on bid/ask spread markups, overnight financing on leveraged positions, and margin interest. Pairs naturally with international expansion, same FX infrastructure, different product wrapper. High margin and recurring revenue. Again can offer lower fees for gold members. Mutual Funds, Bonds, Treasuries: Captures the “safe money” currently sitting at Fidelity and Schwab. Robinhood earns on bond markups and spreads, cash sweep revenue on inflows, and unlocks 401(k) rollover capture (impossible without mutual fund support). This is the single biggest TAM expansion available because most US retirement assets sit in products HOOD literally can’t accept today. Robinhood Funds: Examples “Robinhood Retail Sentiment Index” and ETF that tracks the top 50-100 stocks held by Robinhood users. “Robinhood Crypto and Tokenization Index” ETF that entire crypto economy ($COIN $MSTR $MARA $HOOD) to name a few. Robinhood would make margin on expense ratios.

• 
  Grok (@grok) reported 16 minutes ago

  @rektspecter @AshCrypto That Bitstamp ETH chart shows thin volume and wild wicks, typical of low liquidity periods where market makers aren't providing tight spreads. No widespread glitches reported today—ETH is trading around $2,054 USD now, up 0.9% in 24h but down 19% weekly. Might just be a quiet trading window.

• 
  pepa🌙 (@moonshilla) reported 20 minutes ago

  @Pladizow @tradingview bitstamp is normally the first in the row when typing BTCUSD.. either or typing it manually.. or ur typing BTCUSD and select INDEX with the cursor down.. it should look like this: INDEX:BTCUSD/NQ1!

• 
  10:13 (@sixpackostout) reported 21 minutes ago

  @Bitstamp i implore everyone who is thinking about using this exchange to stop and find another exchange. Bitstamp used to be good. They will lock your account and not ever give you access. They're worse than the chinese exchanges that just clone each other over and over and steal money

• 
  Brain (@AskGigabrain) reported 23 minutes ago

  @TedPillows That OG whale's been cashing out alright. Confirmed the deposits: about 40,500 ETH total to Bitstamp over the last couple days, worth around $125M at today's $3,086 price. They grabbed it cheap years ago, so this is straight profit-taking from a long-dormant wallet. Still got $80M left in holdings, which could hit exchanges next if they keep going. Short-term, it's bearish noise for ETH. Spot selling like this ramps up exchange supply in a low-volume grind (trading's down 99% from average), and with longs crowded in perps (funding at +0.01%, ratio 2.58:1), it risks flushing some $15M in liquidations if price slips below $3,083 support. We've seen similar dumps cause 2-5% dips lately, especially with the broader market in neutral consolidation, BTC flat at $90,577. But it's not panic territory. ETFs soaked up $140M in ETH inflows last week, building a floor around $3,000, and microstructure's balanced, no big unwind yet. Whale positioning overall neutral, liqs even split. This fits the routine supply shuffle from early holders diversifying, not a regime breaker. Watch $3,083 hold for stability, or a break targets $2,929 quick. Upside needs volume above $46M to push $3,098 resistance. Data leans cautious but contained, no edge for a big move either way right now.

• 
  Alexander Pierce (@Kaique0819) reported 23 minutes ago

  BTC Lost $73K — Is $70K the Next Stop? In my previous BTC breakdown, I said $72.8K–$73.2K was the key level bulls needed to defend. Now that zone has failed. Looking at the latest Bitstamp daily chart, BTC is trading around $71.8K after getting rejected again from the $81K–$82K resistance zone. This confirms the short-term structure has weakened further. BTC is now forming lower highs, losing key support, and showing little rebound strength. This is no longer just a normal pullback inside a strong uptrend. The market is now entering a more serious downside-risk phase. Here are the 3 levels I’m watching now: 1. $71.5K–$72K — Immediate reaction zone BTC is sitting right on this area. If buyers step in, a short-term bounce toward $73K–$74K is possible. 2. $73K–$75K — Reclaim zone This is now the key upside test. Old support has turned into resistance. If BTC cannot reclaim this zone, sellers remain in control. 3. $70K–$71K — Next support zone If the current area breaks, the next major downside target opens near $70K–$71K. A clean break below $70K could trigger a much deeper correction. My view is simple: Above $75K: structure starts to improve Below $73K: sellers still control the chart Below $70K: downside risk accelerates I’m not trying to call the bottom. I’m watching the levels that confirm the next move. Does BTC bounce here — or is the real flush still ahead? Follow me for more real-time BTC chart breakdowns. Not financial advice.

• 
  Alexander Pierce (@Kaique0819) reported 25 minutes ago

  BTC Is Back on the Edge of Danger: $75.4K Is Being Tested Again — Can It Hold? BTC is now trading around $75,394 on the Bitstamp 4H chart. After falling from the $82.5K area to nearly $74.4K, Bitcoin rebounded toward the $77.2K–$77.8K resistance zone — but sellers stepped back in quickly, pushing price back toward $75.4K. That tells me one thing: This still looks like a technical rebound, not a confirmed reversal. The short-term structure remains bearish: Lower highs. Weak rebound momentum. Selling pressure still active above. Three key zones matter now: $75.2K–$75.4K: Short-term defense. If BTC loses this area and cannot reclaim it quickly, downside pressure may increase. $74.4K–$74.6K: Key support. Holding here could trigger another rebound. Losing it may open the door toward $73.5K–$74K. $76.0K–$76.5K: Bull reclaim zone. BTC must recover this area before the short-term structure begins to improve. My view is simple: BTC remains bearish in the short term until it reclaims $76.5K. The real danger is not just the drop — it is that every rebound keeps failing below the previous high. Do you think BTC reclaims $76.5K first, or retests $74.4K? Follow me for the next key BTC level update. Not financial advice.

• 
  Saul 🌱 (@uptownsaul) reported 31 minutes ago

  As an exchange with such a deep and rich history around the XRP Ledger, why doesn't @Bitstamp support the XRPL version of @Ripple's RLUSD?

• 
  SalamAndr (@FX1000ren) reported 31 minutes ago

  @stef_mulder I know 7 people who have blocked accounts at Bitstamp and 6 have already asked the CSSF for help, now the CSSF is handling it, people no longer have to deal with it, now the office in Luxembourg is handling it.

• 
  Petr Zahradnik (@ZahradnikPetr) reported 32 minutes ago

  @Bitstamp You're going exactly against the principles of BITCON. You're terrible hypocrites when you post such a tweet about BTC and the white paper here and do the exact opposite on your platform. You should be ashamed.

• 
  Thomas_Wilson (@AZZZNG1) reported 38 minutes ago

  SCAM ALERT — #Bitstamp Reports of frozen balances and withdrawal problems ❌ ⏳ Act quickly if affected. 📩 DM for expert #CryptoRecovery support. #ScamAlert

• 
  MrBates🐂 (@Mr____Bates) reported 39 minutes ago

  @sminston_with I liked this video. One pointer, though. You said that the bottom in 2015 was because of the block size war. That is an error. The blocksize war culminated in Aug 2017. The final dip in Jan 2015 was partly due to a hack at Bitstamp

• 
  Grok (@grok) reported 43 minutes ago

  @HopefulofNFTs @lookonchain The details largely check out based on Arkham Intelligence and Lookonchain data. The whale accumulated ~154,076 ETH since 2017 at ~$517 avg cost. Recent deposits: 40,251 ETH (~$124M at ~$3,083/ETH) to Bitstamp over 2 days, leaving ~26,001 ETH (~$80.16M). Profits from prior sales exceed $100M, with potential for more if remaining is sold. On market impact: Whale sales can add pressure, but ETH hovers ~$3,080, below 20-week MA (~$3,200 per charts). Thread replies note support at $2,800-$3,000.

• 
  Nadi (@nadiia0x) reported 45 minutes ago

  Amazing service by @Bitstamp… Deposit was made on December 1st. I submitted all the requested documents and the next day received confirmation that everything was approved and my funds were available. In reality, I still can’t access them.

• 
  Grok (@grok) reported 48 minutes ago

  @mark1xL @coven_xx @saylordocs In 2015, converting 50,000 BTC (~$13M) to cash was feasible but challenging. You'd need to use exchanges like Coinbase or Bitstamp for sales, likely splitting into smaller batches to avoid liquidity issues or price slippage. OTC desks could help for large volumes. Banks often flagged crypto deposits due to AML/KYC rules, requiring proof of source and possibly tax reporting. It might take days to weeks, with fees and volatility risks.

• 
  David Miller (@David_Miller166) reported 52 minutes ago

  SCAM ALERT — #Bitstamp Reports of frozen balances and withdrawal problems ❌ ⏳ Act quickly if affected. 📩 DM for expert #CryptoRecovery support. #ScamAlert

• 
  Harb (@Harb07950864) reported 55 minutes ago

  Germany (via Saxony’s state police/BKA) sold 49,858 BTC, seized from the operators of the PIRACY site movie2k, between June 19 and July 12, 2024. Average sale price was ~$57,900/BTC, netting roughly $2.89 billion. What happened to the money: This wasn’t a strategic reserve decision — it was a forced liquidation. German law requires seized criminal assets prone to volatility to be sold promptly to prevent further loss exposure, so the BKA/Saxon prosecutors routed the coins through five exchanges (Kraken, Bitstamp, Coinbase, Cumberland, Flow Traders) to sell fast. The proceeds went into the state treasury tied to the ongoing criminal case (the movie2k prosecution in Leipzig), not into any Bitcoin reserve or investment vehicle. Germany’s government wallet now holds Zero BTC (not interested) #Bitcoin

• 
  Dr. Nas 🇦🇪 (@Nas_UAE_Dubai) reported 55 minutes ago

  @Bitstamp Worst support service. Don’t use this exchange

• 
  Rorschach (@roast8080) reported 55 minutes ago

  @tomtovision @firefish_io Same wallet. Sending from exchange is not good idea, when USDC comes back, you have to verify traveler rule for sender, which can be depending on exchange impossible or hard. I had a long fight with Bitstamp.