Bitstamp

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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.

Problems in the last 24 hours

The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Bitstamp Outage Chart 01/08/2026 15:20

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Most Reported Problems

The following are the most recent problems reported by Bitstamp users through our website.

  1. Transactions (50%)

    Transactions (50%)

  2. Website (50%)

    Website (50%)

Live Outage Map

The most recent Bitstamp outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
SingaporeSingapore Transactions
GermanyEdermünde Website
EcuadorGuayaquil Login
GermanySteinbach am Taunus Mobile App
SpainBilbao Mobile App
United StatesBinghamton Mobile App
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

  • BitcoinEcon BitcoinEcon (@BitcoinEcon) reported

    @jokepepe Works with most volume data. I currently like Coinbase volume best. Is used here. Bitstamp volume went down too much lately, likely because they lost customers. Other exchange volume went up too much because they became more popular, e. g. FTX. So both are less good.

  • vefamdamme vefamdamme (@vefamdamme) reported

    @cz_binance are you able to help out? Such document requested from @BitstampSupport @Bitstamp isn’t possible?

  • KuEnXRP589 BraVid SchwarlingHouse (@KuEnXRP589) reported

    @Bitstamp Hello? Is anybody working there @Bitstamp Where is the promised update?

  • BitcoinEcon BitcoinEcon (@BitcoinEcon) reported

    @jokepepe Works with most volume data. I currently like Coinbase volume best. Is used here. Bitstamp volume went down too much lately, likely because they lost customers. Other exchange volume went up too much because they became more popular, e. g. FTX.

  • MrTropine mrtropine (@MrTropine) reported

    @stedas Hello @Bitstamp will you support the Sologenic Airdrop ? @realSologenic

  • JohnDooooooooo JoAz⚡️ (@JohnDooooooooo) reported

    @RuleXRP @coinbase @brian_armstrong Only Coinbase? And Binance, Bitstamp and eToro, all supported exchanges but that i didn’t receive any SGB so far from them? The problem its not the exchanges…

  • andyj47632 andyj47632 (@andyj47632) reported

    @Bitstamp Not great with the continued delays in SGB airdrop distribution--a lot of your clients are losing out and this will filter down to Bitstamp losing out too..

  • __Marco________ Marco (@__Marco________) reported

    @Bitstamp When it's taking this long it's just feels like you are delegating our tokens for your own profit. WTF how can a big platform like this take so long to include SGB when other small platforms already have it for weeks. It's a damn shame that you make us lose out of such money.

  • victornna9 victor koraly (@victornna9) reported

    @MissCynicalLou @Bitstamp @BitstampSupport Yes I know everyone is doing well but we all should have second income to help more

  • Michael34058180 Michael (@Michael34058180) reported

    @Bitstamp @CardanoStiftung Here we go again!, Bitstamp stays silent with regards to SGB and watches its loyal customers having to beg and beg for their SGB and also an update. Where is that update? It’s now gone 2 weeks! Are we going to get the same problems with FLR?

  • Geronimo_2018 Jerome87 (@Geronimo_2018) reported

    @Bitstamp Well, September 18, 2021, still nothing !!! however it is the day of access to our songbird tokens, NO !!!! 😡😡😡😡

  • NARESH_KR_GUPTA NARESH KUMAR GUPTA (@NARESH_KR_GUPTA) reported

    @WazirXIndia If customers has to give Rs 1000/- to mobiwik wallet to transfer 50000/- from Bank to WazirX Wallet whereas in other Indian Crypto Xge(OKEx,Coinbase,Kraken,Bitfinex,Bitstamp,CoinDCX,Zebpay,Bitbns,Giottus,Unocoin)no such huge charges are being taken .Loot to Customer

  • TalRagMoon Ridarkness (@TalRagMoon) reported

    @Bitstamp You were almost the first to tell your customers that you will support #sgb and now you will be nearly the last to distribute #sgb… we are loosing so much opportunities because of this delay… you really have to go faster because even if we love you, we will forced to leave you

  • Abolfaz10234898 A (@Abolfaz10234898) reported

    @Bitstamp Please help for God's sake I am sick and I do not know who to ask for help I lost all my possessions for my treatment Please please bc1q70nf9s2zf64s9kue5vz4dyz3zhadq849gez53s Btc

  • Bit_Finesse Bitfinesse (@Bit_Finesse) reported

    @ausrutherford @amazon Reminds me when Brian Armstrong bragged on Twitter about Coinbase being decentralized as a reason why they don’t have a customer service department. I call Bitstamp every Monday and Thursday. They’ve answered the phone every time for the past nine months 👊🏼

  • nicholas_c_R Nick Robinson (@nicholas_c_R) reported

    @Bitstamp will never buy or sell on your exchange , been a happy customer for 5 years till this SGB sh!t show came about, your customer service has gone from 10 to -10

  • MissCynicalLou LuLu (@MissCynicalLou) reported

    @James95976657 @Bitstamp That they are at least working on the technical framework and not doing f’all? I also escalated a complaint and had a decent reply back rather than the usual lame updates.

  • MartinAudley if(BTC.IsSoV) {Titanic.IsStoreOfPassengers=true;}; (@MartinAudley) reported

    @Bitstamp Well I might consider it, but you don't support $NANO $XNO yet, so nope... no use to me.

  • Petervl2 Peter Van Laer (@Petervl2) reported

    @Bitstamp @CopperHQ How about you fix #Bitcoin lightning ⚡ support and sending to bench32m first before listing another slew of shitcoins?

  • andyj47632 andyj47632 (@andyj47632) reported

    @Bitstamp Cmon guys lets have an update - if only to say you are still working on it

  • AircastleOn aircastle-on-the-rocks (@AircastleOn) reported

    @Bitstamp nothing on your exchange. After being a customer since 2016 I moved away. Distribute $SGB stop "earning" money with our coins!

  • savagem00d KnowYourPlace (@savagem00d) reported

    @mi_prisco @Bitstamp stfu boomer cringe retard. Dont spread fud if you dont even know the technology behind it, stupid ****

  • ClemondNFlinch CNF (@ClemondNFlinch) reported

    @LeoHadjiloizou @Bitstamp It’s a terrible look. They’re getting schooled by exchanges like Gatehub that have a tenth of the employees

  • Michael_o_hara Michael (@Michael_o_hara) reported

    @LeoHadjiloizou @Bitstamp They cannot compete on native network yields. That is the “security problem” most likely at this point.

  • Guy_Parker Guy (@Guy_Parker) reported

    @Bitstamp I've been waiting several weeks for an email change. Can you please help?

  • migafreeman MIGAFREEMAN ฿®©  (@migafreeman) reported

    @Bitstamp @BitstampSupport My coffe consume is heavy high and special when im siting on desk half day for tradeing, can you fix it without unbearable t-shirt...made me bullish can you do it..? Any idea..?

  • Michael34058180 Michael (@Michael34058180) reported

    @Bitstamp @CardanoStiftung Here we go again!, Bitstamp stays silent with regards to SGB whilst Bitstamp watches its loyal customers having to beg and beg for their SGB and also an update. Where is that update? It’s now gone 2 weeks! Are we going to get the same problems with FLR?

  • crypto_gsk The Jack Of Small Trades (@crypto_gsk) reported

    What’s funny is that the scam wick which only happened on my bitstamp chart but actually didn’t happen on other exchanges has served as a support.

  • CryptOH10 CryptO (@CryptOH10) reported

    @haydentiff @UpholdInc @Bitstamp Ya you're definitely right. The problem is I didn't realize zil was a tier 4 asset (which means I can't move it off the exchange) until I had already made large gains...so I decided not to sell it to avoid creating taxable event. 😳

  • cryptoquanto Crypto Quanto (@cryptoquanto) reported

    Might actually launch a decent GBP fiat onramp. Coinbase is awful and fees are criminal/support nonexistent. Bitstamp liquidity isn't great and high fees too...