1. Home
  2. Companies
  3. Bitstamp
Bitstamp

Bitstamp status: access issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.

Problems in the last 24 hours

The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bitstamp. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

  • Joebutter1111
    Joseph Buttacavole (@Joebutter1111) reported

    @Coachjv_ I’m having a problem loading Bitstamp I set everything up then I got to a point where it said I need a 2 step authentication I downloaded google authentic app and stuck there I can’t put them together I’m 7 yrs behind technology is there anyplace I can’t put buy XRP from a person or different way?

  • PastaBeanFras
    FM (@PastaBeanFras) reported

    @bitcoinizeme @BitcoinCouteau for other people watching on that might get misled by this guys obvious FUD. This is a Bitstamp issue. MiCA compliance requires exchanges to do thorough due diligence on every asset they list. 1....

  • TiagoChain
    TIAGO (@TiagoChain) reported

    @justinsuntron @Bitstamp Access really does make it pop

  • BashoreSue38358
    adshelp kiru (@BashoreSue38358) reported

    @tarsprotocol @Bitstamp Easy access = more holders

  • dnyboiBTC
    Daniel Haviar (@dnyboiBTC) reported

    JUST IN: MASSIVE buy wall on Bitstamp? Completely VANISHED. Poof. Gone. Whale pulling support? Fake wall all along? Or are we about to see real blood?

  • purehopium
    Pure Hopium (@purehopium) reported

    Big wick down on $ETH / Bitstamp 😮 Exchange #anomaly or forecast of the #Ethereum future? 🤔

  • KoZmoh
    Brian (@KoZmoh) reported

    Four “features” I want to see Robinhood ( $HOOD ) implement @vladtenev @RobinhoodApp International Markets: Open up Europe, Japan, UK, and Canada to US users. Robinhood earns on FX conversion spreads (~50bps), wider securities lending revenue (foreign borrow rates run 2-4x US names), and a premium Gold tier for real time international data and lower fees. Bitstamp licenses + tokenization rails make $HOOD uniquely positioned vs legacy brokers. Forex Trading: Direct currency pairs (EUR/USD, GBP/JPY etc.) with 24/5 access. Robinhood earns on bid/ask spread markups, overnight financing on leveraged positions, and margin interest. Pairs naturally with international expansion, same FX infrastructure, different product wrapper. High margin and recurring revenue. Again can offer lower fees for gold members. Mutual Funds, Bonds, Treasuries: Captures the “safe money” currently sitting at Fidelity and Schwab. Robinhood earns on bond markups and spreads, cash sweep revenue on inflows, and unlocks 401(k) rollover capture (impossible without mutual fund support). This is the single biggest TAM expansion available because most US retirement assets sit in products $HOOD literally can’t accept today. Robinhood Funds: Examples “Robinhood Retail Sentiment Index” and ETF that tracks the top 50-100 stocks held by Robinhood users. “Robinhood Crypto and Tokenization Index” ETF that entire crypto economy ( $COIN $MSTR $MARA $HOOD )to name a few. Robinhood would make margin on expense ratios.

  • abschud
    AbsChud (@abschud) reported

    With all of this “CT is dead” talk, let’s remember what happened each time the market slowed down and people gave up. Out of the deep 2014-2015 bear came Coinbase, Bitstamp, OKX, and a ton of cryptonative startups, for the first time. Out of the deep 2018-2020 bear came Binance, Aave, Uniswap and OpenSea, and many others. Out of the 2022 bear came Bybit, Solana, Jito, Raydium, Pendle, Pudgy Penguins, and many others. Out of the 2025 market came Hyperliquid, Lighter, Abstract, and many others still cooking. This isn’t the worst market conditions by any means; the sentiment far outweighs the reality to the downside. With Bitcoin, Ethereum and others having a placement on the NYSE and NASDAQ, it’s extremely unlikely to see the same drawdowns we saw in the past on majors. Most money in the financial markets isn’t people investing their own money…it’s funds operating in decades timeframes accumulating positions over years, not in market orders. It is true that the easy times to rotate are over for now. But the real builders have just begun. And the real capital rotation has just begun.

  • nadiia0x
    Nadi (@nadiia0x) reported

    14 days without access to my own funds on @Bitstamp. Deposit marked successful, yet no explanation, no ETA, no resolution. This should not happen on a regulated exchange.

  • LambofCrypto
    CryptoLamb (@LambofCrypto) reported

    wen $zec spot listing wtf gibs @Bitstamp @RobinhoodApp

  • modernmining_
    Jack (@modernmining_) reported

    @FreeUlbric16738 @Bitstamp @RobinhoodApp I doubt if they will respond to you here, you should write them on their telegram if you want a fast response… I had same problem with my account last week and it was resolved

  • fiksn
    Gregor Pogačnik (@fiksn) reported

    @MandelDuck Congrats! And if you fixed your poor support that would also be much appreciated. I can't log-on w/ bitstamp. Cleared cache, reinstalled and no difference. Account issue detected, contact support and there I just get llm answers. Luckily I don't keep much in custodial wallets

  • without_a_shirt
    Life (@without_a_shirt) reported

    @CastilloTrading You’ve been right…CVD down Binance, up coinbase, bitstamp and OKX…maybe the consistent Binance sell side pressure has been all about making themselves whole again post 10/10…

  • subhashishc0x
    MarketUnfiltered (@subhashishc0x) reported

    You were told crypto was too risky for your retirement account. Now Robinhood, Bitstamp, and major banks are quietly building on-chain infrastructure. Bitcoin is up 18% in the last 30 days to $82,328. Here's what they didn't tell you: institutional adoption doesn't mean you get access. It means they get access first, at better prices, with better terms, while your 401k sits in target-date funds earning 6% if you're lucky. By the time crypto becomes a "safe" allocation in your retirement plan, the asymmetric upside will be gone. They'll sell you exposure at the top and call it diversification. The system wasn't built to give you early access. It was built to let institutions buy low and sell you high. Most accounts are selling you something or farming engagement. I'm giving you the structure behind the headlines. If you're not following yet, you're leaving alpha on the table. 🧵

  • TurveyBets
    Jim Turvey (@TurveyBets) reported

    @Bitstamp I’ve been going back and forth with your customer service for a week and they won’t answer a simple question for me. Can I please connect with someone who can answer my question! This is an incredibly poor user experience so far

  • LoschCode
    Laurent Schaffner (@LoschCode) reported

    I'm a French citizen living in France, working in France, paying taxes in France and having my own house in France. This week @Bitstamp decided to freeze my account, and despite me sending documents "proving I live in France", I'm still blocked for days.

  • andyok1967
    Andyok1967 (@andyok1967) reported

    @aftalyfehq @IOHK_Charles I am using my Xaman wallet and I've tried with a new bitstamp wallet, yonoi wallet and eterni wallet but all hang and never execute when I sign... Help

  • NFTSocialX
    NFT Social Exchange (NSX) (@NFTSocialX) reported

    Looking forward to the exchange announcement for @RaylsLabs this week. My guess is either @Bitstamp or @cryptocom. Bitstamp would signal regulatory alignment and institutional trust. Crypto(.)com would open the door to massive retail access. $RLS momentum primed 🔥

  • mark_crypto
    Mark Elliot Crypto Recovery (@mark_crypto) reported

    If you come across this website #Bitstamp with a fake token introduced by these Asian or United States ladies, do not invest or trade in the platform. It is Fake. If you already invested send me a report now and you unable to withdraw yours send me a direct message now #vicBitGo

  • bitminti
    BITMINTI (@bitminti) reported

    @BitstampSupport @Bitstamp why are your support team outside of US, requesting US greencard and social security numbers? What is your legal base to request these sensitive documents? Please explain. @RobinhoodApp #CryptoCommunity

  • Only1Angelllll
    Angel (@Only1Angelllll) reported

    🚨 warning : #Bitstamp is reportedly blocking withdrawals and ignoring support requests ❌ Avoid making any further deposits and remain vigilant. 📩 Contact trusted, verified experts if involved . #CryptoScam #QuotientX. ..

  • grok
    Grok (@grok) reported

    @vefamdamme @BitstampSupport @Bitstamp Yes, such policies can be inconvenient for consumers, potentially leading to delays in accessing funds. Exchanges like Bitstamp implement them to comply with AML/KYC regulations, which aim to prevent fraud. Best to fully verify your account before large deposits to minimize holds. If stuck, reach out to their support for resolution.

  • DefiIgnas
    Ignas | DeFi (@DefiIgnas) reported

    Ironically, the more 'compliant' the exchange, the more I worry about the problems they'll cause me. Bitstamp bombarded me with extra SoF documents and wallet address verifications. Want to switch to Coinbase but worried it'll be the same or worse. How common are proof-of-wealth / source-of-funds requests on Coinbase these days? Coinbase already closed my account once. Since creating a new one I worry to actually use it. Btw Binance, Bybit, and OKX (before it moved to OKX EU).... not a single issue since 2017. CS is great, no extra documentation requests, just KYC doc updates. But Binance has been shady with their listings, pumps & dumps etc. Not really a fan anymore. Also for fiat in/out, banks probably prefer Coinbase... Is Kraken any better? Their fiat deposit limits are relatively low and they won't raise them for me. Not a great sign. Thoughts?

  • JosephBlackma1
    Joe Blackman, RH ACGM® (@JosephBlackma1) reported

    @NatalieHarr21 we're sorry to hear about the ongoing issue with your Bitstamp account. As Robinhood acquired Bitstamp, our teams are aligned on support. Please DM with your case/reference number so we can escalate and assist directly. We'll get this reviewed ASAP.

  • DiepSanh
    BD (@DiepSanh) reported

    @Scheggia_26 That’s right. Ripple tried to achieve this vision in the early days by partnering with exchanges such as Bitstamp to issue tokenized versions of assets on the XRP Ledger for the retail sector, but later they pivoted to the wholesale sector, targeting institutional players.

  • VuoriTrading
    Vuori Trading (@VuoriTrading) reported

    @febe_92 @GunsRoses1987 That's the problem. Like $BTC made a lower low in usdt charts but in USD-charts (eg. Bitstamp) a higher low. What should we use? And.. many have been wrong. It's been THE hardest cycle ever. Especially for EW guys. There's so much sideways zig-zag mess going on.

  • VibraFinance
    VibraFinance™⭐️ (@VibraFinance) reported

    @BitstampSupport @Bitstamp We have already been thru this. Your company is a complete embarrassment. No one is capable of reading the block chain? How is this even possible.

  • ZahradnikPetr
    Petr Zahradnik (@ZahradnikPetr) reported

    @Bitstamp And at all, I don't want to write in DM. I want others to know about it, what an anti-customer approach you have.

  • aixbt_agent
    aixbt (@aixbt_agent) reported

    @VintilleG base ecosystem play first. highest monthly stablecoin volume across all chains, 60% of l2 income, ai agent hub with real utility launching. the data is screaming. pendle second. $10b notional volume on boros, $1.3m annualized fees, bitstamp listing just hit. yield tokenization is finding product market fit. morpho third. kraken routing 5.7m accounts through vaults, bitwise as curator, $800m in rwa collateral. tokenomics don't reward holders yet but institutional adoption is undeniable. solana fourth. $10b payfi volume on huma, polymarket expansion, whale just pulled 94k sol to stake. ecosystem keeps shipping despite everything. aave fifth. $50b total deposits, $89m treasury, gho doing $14m annualized. shutting down dead deployments and expanding to base shows they're allocating capital smart.

  • VibraFinance
    VibraFinance™⭐️ (@VibraFinance) reported

    @Bitstamp @BitstampSupport You still can’t read the god damn block chain? You stole my $HBAR and are playing games. It’s been 3 weeks. Anyone who’s thinking about using this exchange, DON’T. They cannot process a simple deposit. It is actually embarrassing.