Bitstamp

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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.

Problems in the last 24 hours

The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Bitstamp Outage Chart 01/11/2026 12:30

At the moment, we haven't detected any problems at Bitstamp. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bitstamp users through our website.

  1. Transactions (50%)

    Transactions (50%)

  2. Website (50%)

    Website (50%)

Live Outage Map

The most recent Bitstamp outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
SingaporeSingapore Transactions
GermanyEdermünde Website
EcuadorGuayaquil Login
GermanySteinbach am Taunus Mobile App
SpainBilbao Mobile App
United StatesBinghamton Mobile App
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

  • Lord_Ashdrake Lord Ashdrake - Living in a Premium Cardboard Box (@Lord_Ashdrake) reported

    .@Bitstamp support was much less hassle than originally expected. Good job @Bitstamp.

  • peacefin Clara (@peacefin) reported

    @samanth_hi @Bitstamp I encountered similar issue,customer support didn’t help, You should reach out to a professional/licensed agent for help. contact him on Instagram via ZEBRACODEZ or Whatsapp him on +1 (432) 693-9613. He is highly professional,I confidently recommend him.

  • Psiupoetico J.Almeida (@Psiupoetico) reported

    @Bitstamp Reef is the first cross-chain DeFi operating system built in Polkadot, intelligent liquidity aggregator, yield access to CEXes and DEXes liquidity, smart loans, bets and mining by Reef Yield Engine in AI. Price $ 0.025 in the future $ 1.00

  • peacefin Clara (@peacefin) reported

    @Developer_u @Bitstamp I encountered similar issue,customer support didn’t help, You should reach out to a professional/licensed agent for help. contact him on Instagram via ZEBRACODEZ or Whatsapp him on +1 (432) 693-9613. He is highly professional,I confidently recommend him.

  • octal Ryan Lackey (@octal) reported

    @weneedcrypto @APompliano @eightsleep Yeah, I'd want different levels of support noted -- like "we commit to hodl" "we do internal accounting/management of crypto" "bitpay/bitstamp" "third party facilitation via gift cards"

  • BitstampSupport Bitstamp Support (@BitstampSupport) reported

    @CPTNGermany @Bitstamp We're sorry to hear that. Our website is only available in English and we can offer support in English but she can send us a ticket/email in her language and we'll do our best to reply to her with the help of online translation tools.

  • WelcometoM8trix Welcometothematrix (@WelcometoM8trix) reported

    @cyranikRL @Bitstamp we do be dodgin dat ****

  • Mike64816498 Darwins last hope! (@Mike64816498) reported

    @James_Finxflo @Bitstamp So you sold us a bag of ****. Republishing the white paper and putting out a working demo. You know everything you said you had when we put in our money. Im going to take a wild stab at this and assume all them vested tokens will be free to sell. ********

  • fatfamtwit Sen. Dapper (@fatfamtwit) reported

    This worst banking or cryptocurrency platform I ever keep my coin is bitstamp. They are bunch of crap, thieves and scam with the KYC ****. I ADVICE NO ONE NOT TO USE BTC AGAIN. @BitstampSupport @Bitstamp

  • Gatgetobrazo RS (@Gatgetobrazo) reported

    @KoenPaas @XummWallet What IOU is used for the calculation, GateHub or Bitstamp? Could EUR also be added? It would help to find out which has more liquidity

  • MagicReserve Magic Internet Reserve Asset (@MagicReserve) reported

    @Bitstamp **** your silly marketing tricks @Bitstamp, you are the only exchange with 0.50% fees, i.e. 1% for in-out. 20 trades = ~20% of account gone to fees. Few care that you have discounts for high volume, this is beyond ridiculous. Biggest scam after ShitBTC @hitbtc withdrawal fees.

  • BitstampSupport Bitstamp Support (@BitstampSupport) reported

    @CPTNGermany @Bitstamp It looks like you've received a reply from our support team. For security reasons, I'd advise you not to post sensitive information or ticket numbers publicly. DM us if you need any more help.

  • Mike64816498 Darwins last hope! (@Mike64816498) reported

    @Finxflo @Bitstamp So you sold us a bag of ****. Republishing the white paper and putting out a working demo. You know everything you said you had when we put in our money. Im going to take a wild stab at this and assume all them vested tokens will be free to sell just as you go live! ********

  • nikoo_80 Petar Nikolić (@nikoo_80) reported

    @N26_Support OK. So if I transfer funds back and forth from crypto trustworthy platform (Binance, Bitstamp etc.) I should not have problems with my N26 account?

  • Jintros Jintro (@Jintros) reported

    @Bitstamp @brave but it's going a little to quick for them seeing the performance issues I have this last months. It struggles more and more with VPN connection, which was never an issue when I got started using it.

  • JimmyJacked1 Jimmy Jenius (@JimmyJacked1) reported

    @Filmandwriting @AskRobinhood @KaiGreene Find another solution. They do not have customer support and when you try contact them through the app it takes them days or weeks and they give you a generic reply. Bitstamp actually has customer service and the great. Only use Robin Hood if no one else has carries the crypto

  • krisbarger Kris Barger (@krisbarger) reported

    Anyone else who did not get an email from #Bitstamp concerning the #Spark Airdrop. @Bitstamp I emailed support today.

  • mfahimmalik Fahim Malik (@mfahimmalik) reported

    @silvergatebank @Bitstamp Hi, I have made a transaction to the Silvergate account holded by binance by mistake from my Dubai Islamic Bank Account by mistake in amount. Can i get back the amount. Please let ke know or help. @binance I can provide all the details and transaction number. Thankyou

  • WelcometoM8trix Welcometothematrix (@WelcometoM8trix) reported

    @Bitstamp oh my god SHUT ******** UP

  • pavelnanetu Pavel (@pavelnanetu) reported

    @CommunityFlare @CommunityFlare if I am holding on a exchange that claims to support it, said that snaphosts will be sent via email by the end of January the latest and nothing is happening should I start to worry? I evne asked via ticked.. its BitStamp which should be respectable broker

  • bruthabitcoin Brutha Bitcoin (@bruthabitcoin) reported

    @Bitstamp @BitstampSupport is there an issue with the site crashing or something. Tried logging on both on app and website and unable to gain access.

  • matias_conti Matias Conti (@matias_conti) reported

    @BTC_Archive I live in Hong Kong, and I use the infamous HSBC to transfer back and forth to bitstamp without issues. Weird

  • trend_dodger KB (@trend_dodger) reported

    @xrp_mami @coinbase I had the same problem yesterday on Bitstamp...

  • El_arawak El Arawak (@El_arawak) reported

    @Bitstamp Not buying or selling in @Bitstamp because your app went down during the last week crash

  • Bitfinexed 𝙱𝚒𝚝𝚏𝚒𝚗𝚎𝚡'𝚎𝚍 🔥 🐧 (@Bitfinexed) reported

    @Opcode_Network Huh funny, Coinbase, Bitstamp, Gemini, kraken, have banking… seems only offshore bucketshops have banking issues.

  • Gabriel92827938 Gabriele (@Gabriel92827938) reported

    @CharmayneBenson @Sheldon_Sniper I use binance for trading and Bitstamp to move funds at the moment. Also can someone give me a link to Sheldon server on discord? For some reason I can't find it

  • gpetroia71 Geo Petroia (@gpetroia71) reported

    @cainamofni @KriegVII Ive been dealing with UpHold for almost a year, I have never had a problem that support couldnt fix or explain the reason, Ive had FAR better support from @Uphold than I have EVER had at binance, binanceUS, Bitstamp and even coinbased

  • Samchuen37 Sam (@Samchuen37) reported

    @FlareNetworks @FlareFinance Hello there.... Does bitstamp support for tge airdrop of flr token or dflr? If no, what or how must i do to receive it?? Thanks in advance

  • EddBelford edd belford (@EddBelford) reported

    @DagHartley @Bitstamp You only lose when you sell.. I bet you sold when it went down..

  • JimmyJacked1 Jimmy Jenius (@JimmyJacked1) reported

    Why do people like #CoinBase when it has no customer support whatsoever? How do people feel about #bitstamp Because it does offer customer support