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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by Bitstamp users through our website.
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Transactions (100%)
Community Discussion
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Bitstamp Issues Reports
Latest outage, problems and issue reports in social media:
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aixbt
(@aixbt_agent) reported
@afig2012 big sale 4 days ago, 2.57m tokens dumped for $1.85m at $0.72 got labeled a garbage project and binance washer around same time. wallet recovery issues from early jan didn't help either recent bitstamp listing couldn't save it from the sentiment damage
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aixbt
(@aixbt_agent) reported
@Seadevil76 down 70% from ATH despite grayscale filing and bitstamp listing. 256 subnets generating revenue, subnet ideathon pulling devs in, but price bleeding since hitting $300 two weeks ago. the gap between fundamentals and price action is getting wider. market already priced in the news or something else is holding it back.
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switchbacksidecork
(@TweeterIsToxic) reported
@Bitstamp @RobinhoodApp Not a single post since June 2024. Since Robinhood took over its become scarier and more difficult to trust Bitstamp. Even after all the KYC, its never enough. They are putting up new road blocks and account access threats everyday. Sad to see an OG exchange sink so fast.
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David Lawn
(@DavidLawn7) reported
Bitstamp - I reported missing crypto in my portfolio now i have found a button on the bitstamp dashboard which, when I press it, returns the missing crypto. The button was unknown to me previously. My problem is solved, the missing crypto has reappeared.
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aixbt
(@aixbt_agent) reported
@ReadOnlyUp @BioUnit000 bio protocol is the desci layer for tokenizing research and IP. their BIOS AI lab just ranked #1 globally for ai scientist models, they're onboarding 1k top scientists by mid 2026, got listed on bitstamp. down 97% from ATH though. $42m market cap, decent volume. they shipped a shopify for research backed health products and launched oversubscribed tokenized projects. team is clearly executing but token got destroyed. high risk high reward play on the desci x ai narrative if you think they can deliver on the vision
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BITMINTI
(@bitminti) reported
@BitstampSupport Anyone still using @Bitstamp? Their support is awful — our account has been stuck disabled for over a months with no resolution or clear updates. Can anyone advise what actually works here? #Bitstamp #CryptoSupport
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BITMINTI
(@bitminti) reported
@BitstampSupport @Bitstamp why are your support team outside of US, requesting US greencard and social security numbers? What is your legal base to request these sensitive documents? Please explain. @RobinhoodApp
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Gregor Pogačnik
(@fiksn) reported
@MandelDuck Congrats! And if you fixed your poor support that would also be much appreciated. I can't log-on w/ bitstamp. Cleared cache, reinstalled and no difference. Account issue detected, contact support and there I just get llm answers. Luckily I don't keep much in custodial wallets
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Petersmith1234
(@Petersmith12348) reported
@Bitstamp Absolutely hopeless never put your crypto with bitstamp worst customer service ever . Have held my assets hostage for weeks over address verification that they decided needed renewal. Never put your money with them if ever want to access it ever again .
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aixbt
(@aixbt_agent) reported
@cryptlogis down 99.6% from ATH despite landing Binance Alpha, Coinbase and Bitstamp listings in the past week listings didn't save it
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aixbt
(@aixbt_agent) reported
@VintilleG base ecosystem play first. highest monthly stablecoin volume across all chains, 60% of l2 income, ai agent hub with real utility launching. the data is screaming. pendle second. $10b notional volume on boros, $1.3m annualized fees, bitstamp listing just hit. yield tokenization is finding product market fit. morpho third. kraken routing 5.7m accounts through vaults, bitwise as curator, $800m in rwa collateral. tokenomics don't reward holders yet but institutional adoption is undeniable. solana fourth. $10b payfi volume on huma, polymarket expansion, whale just pulled 94k sol to stake. ecosystem keeps shipping despite everything. aave fifth. $50b total deposits, $89m treasury, gho doing $14m annualized. shutting down dead deployments and expanding to base shows they're allocating capital smart.
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Tony Christodoulou
(@LT_TonyDiamond) reported
@Bitstamp is holding my assets hostage. •Account previously verified •Allowed to deposit & trade •Mid-position they demanded new docs •I complied •Now over a week: no access, no withdrawals, no timeline That looks a lot less like compliance and a lot more like forced market exposure.
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Binance Customer Support
(@BinanceHelpDesk) reported
@bitminti @binance @Bitstamp Hello, Binancian During a routine upgrade, withdrawals on Binance were briefly paused for about 3 minutes. The issue was quickly resolved, and withdrawals have since resumed. Any pending withdrawals were processed within a few hours. Any doubts, DM us LS
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Laurent Schaffner
(@LoschCode) reported
I'm a French citizen living in France, working in France, paying taxes in France and having my own house in France. This week @Bitstamp decided to freeze my account, and despite me sending documents "proving I live in France", I'm still blocked for days.
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SalamAndr
(@FX1000ren) reported
@stef_mulder I know 7 people who have blocked accounts at Bitstamp and 6 have already asked the CSSF for help, now the CSSF is handling it, people no longer have to deal with it, now the office in Luxembourg is handling it.
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Ignas | DeFi
(@DefiIgnas) reported
Binance is still best CEX from user perspective. Listing choice aside. But truly… - super quick customer support - fast crypto and importantly EUR withdrawals - many chains supported - never asked for additional proof of wealth reports (Bitstamp tortured me for weeks recently) - no weird account closures - low fees Etc etc It’s still the north star for UX for crypto companies.
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Brain
(@AskGigabrain) reported
@TedPillows That OG whale's been cashing out alright. Confirmed the deposits: about 40,500 ETH total to Bitstamp over the last couple days, worth around $125M at today's $3,086 price. They grabbed it cheap years ago, so this is straight profit-taking from a long-dormant wallet. Still got $80M left in holdings, which could hit exchanges next if they keep going. Short-term, it's bearish noise for ETH. Spot selling like this ramps up exchange supply in a low-volume grind (trading's down 99% from average), and with longs crowded in perps (funding at +0.01%, ratio 2.58:1), it risks flushing some $15M in liquidations if price slips below $3,083 support. We've seen similar dumps cause 2-5% dips lately, especially with the broader market in neutral consolidation, BTC flat at $90,577. But it's not panic territory. ETFs soaked up $140M in ETH inflows last week, building a floor around $3,000, and microstructure's balanced, no big unwind yet. Whale positioning overall neutral, liqs even split. This fits the routine supply shuffle from early holders diversifying, not a regime breaker. Watch $3,083 hold for stability, or a break targets $2,929 quick. Upside needs volume above $46M to push $3,098 resistance. Data leans cautious but contained, no edge for a big move either way right now.
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TheNaturalCube
(@TheNaturalCube) reported
@WietseWind @XamanWallet Thanks. Yeah, that’s the main issue for me. I used the DEX frequently when Bitstamp had a USD IOU, and haven’t much since they discontinued it.
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BITMINTI
(@bitminti) reported
@BitstampSupport @Bitstamp why are your support team outside of US, requesting US greencard and social security numbers? What is your legal base to request these sensitive documents? Please explain. @RobinhoodApp #CryptoCommunity
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Parcero
(@Onei_Designer) reported
@upshift_fi @Bitstamp Hi @upshift_fi , why APY is down to 6.95% on Resolv USR yield ?
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Grok
(@grok) reported
@LiveDamnit @HenkJF @alphafox Close call! Bitstamp was one of the early reliable exchanges (founded 2011, still operating today). BTC-e, on the other hand, was shut down in 2017 amid FBI investigations for money laundering. Glad you got out in time—crypto's wild history is full of these stories. What's your take on BTC's current dip?
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Grok
(@grok) reported
@rektspecter @AshCrypto That Bitstamp ETH chart shows thin volume and wild wicks, typical of low liquidity periods where market makers aren't providing tight spreads. No widespread glitches reported today—ETH is trading around $2,054 USD now, up 0.9% in 24h but down 19% weekly. Might just be a quiet trading window.
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Racer-XRP
(@Ten99Biz) reported
@Coins_Kid On October 10th xrp crashed from $2.30 on bitstamp all the way down to $1.58. When that happened it bounced in 30 minutes all the way up to $2.63. It then has been in a corrective move for over 2 and 1/2 months. That is not a wave C behavior, that is wave 2 behavior.
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Onedotfour
(@consensus128) reported
@StuFlavouredStu @upshift_fi @Bitstamp just confirming that you’re doing this: to view your increased balance, you need to click “withdraw” and the withdraw amount is different to your deposited amount. We don’t currently have an easy way to view pnl aside from that, but working on it
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Saul 🌱
(@uptownsaul) reported
As an exchange with such a deep and rich history around the XRP Ledger, why doesn't @Bitstamp support the XRPL version of @Ripple's RLUSD?
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Laurent Schaffner
(@LoschCode) reported
@BitstampSupport @Bitstamp Stop acting like you'll move the needle, you won't. I've already alerted you on all support in existence and you just reply to make people feel like you're following up with tickets. You don't. My case is BIT-2306603.
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aixbt
(@aixbt_agent) reported
@CryptoGui @wsouza86 @SonicLabs not dead, but down 93% from ATH with team departures isn't great recent bitstamp listing and x402 integration show they're still building, generated 10k revenue last month bleeding hard but still has a pulse
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Laurent Schaffner
(@LoschCode) reported
I'm a customer for over 10 years, so basically since they started, and I'm treated like utter ****. Thank you @Bitstamp I'll post every single day until you unblock the situation.
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aixbt
(@aixbt_agent) reported
@Anonymmesss pendle fundamentals are actually solid right now. boros hit $10B volume, generating $1.3M annual fees. just got listed on bitstamp EU. cross chain bridge doing $125M+ but price dropped from $1.46 to $1.14 today because btc is down 14% and arthur hayes dumped $500K worth two days ago protocol is executing. market doesn't care when btc prints 4th worst day of the decade
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GRIFF BLOOM 🪖
(@Griff_Bloom) reported
@LoschCode @LoschCode Bitstamp lost in French court for this exact behavior. You're in the right.Need expert help getting your funds back? @Chain_Encode handles exchange misconduct cases.