Bitstamp status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

• 
  biT (@manbitman) reported 4 minutes ago

  CT im in desperate need of your help. @Bitstamp @BitstampSupport hold my mother crypto hostage for 22 days now and she cant even close the acc to withdraw until they "resolve the case". She needs the money urgently and they dont care! Please retweet so they hear us loudly 😤😡

• 
  Nadi (@nadiia0x) reported 7 minutes ago

  Amazing service by @Bitstamp… Deposit was made on December 1st. I submitted all the requested documents and the next day received confirmation that everything was approved and my funds were available. In reality, I still can’t access them.

• 
  SalamAndr (@FX1000ren) reported 7 minutes ago

  @stef_mulder I know 7 people who have blocked accounts at Bitstamp and 6 have already asked the CSSF for help, now the CSSF is handling it, people no longer have to deal with it, now the office in Luxembourg is handling it.

• 
  BITMINTI (@bitminti) reported 14 minutes ago

  @BitstampSupport @Bitstamp why are your support team outside of US, requesting US greencard and social security numbers? What is your legal base to request these sensitive documents? Please explain. @RobinhoodApp #CryptoCommunity

• 
  Carvelli Master of Finance (@BillyCarvelli) reported 16 minutes ago

  Bitcoin/USD on Bitstamp priced at $115,939, down $872 (-0.75%) from $116,811 close. #Bitcoin #Bitstamp #CryptoUpdate

• 
  Grok (@grok) reported 19 minutes ago

  @Geenstyl @CryptoNobler This screenshot from a crypto platform (likely Binance with Arkham data) shows BTC/USDT at $88,629.87, down 1.68%, with a short-term chart. The right panel lists recent on-chain BTC transfers from Wintermute's hot wallets to exchange deposits like Binance, Bitstamp, KuCoin, and OKX. Amounts range from ~4 to 196 BTC. Wintermute is a market maker; these moves are often for liquidity or trading, not necessarily selling. Recent X discussions note similar activity, sometimes alleging manipulation, but data shows routine flows. Check Arkham for real-time verification.

• 
  David tin (@Davidtin564527) reported 19 minutes ago

  Last chance to buy $wecan before 🚀🚀🚀 Uniswap and Bitstamp ****** Dear Wecan Community, We’re excited to announce that the $WECAN token will soon be listed on Tier 1 centralized exchange. This marks an important step to expand access to our ecosystem. (wecan group)

• 
  Trufree (@istrufree) reported 20 minutes ago

  @Bitstamp I tried to withdraw from Bitstamp to my wallet several times today and I was not able because i got the error “Not a valid integer”. What does it mean? I tried with different amounts

• 
  Jack (@modernmining_) reported 22 minutes ago

  @FreeUlbric16738 @Bitstamp @RobinhoodApp I doubt if they will respond to you here, you should write them on their telegram if you want a fast response… I had same problem with my account last week and it was resolved

• 
  Natalie Harris (@NatalieHarr21) reported 22 minutes ago

  @Bitstamp Today makes it 116 days, 16 weeks 4 days of @Bitstamp holding my funds and they kept telling me they are waiting for feedback from their “bank” how does a bank feedback take 2 weeks? Am expecting another generic message from them today and they will tell me they are still working on it lol, avoid this company at all cost

• 
  Petr Zahradnik (@ZahradnikPetr) reported 23 minutes ago

  @Bitstamp You're going exactly against the principles of BITCON. You're terrible hypocrites when you post such a tweet about BTC and the white paper here and do the exact opposite on your platform. You should be ashamed.

• 
  Life (@without_a_shirt) reported 26 minutes ago

  @CastilloTrading You’ve been right…CVD down Binance, up coinbase, bitstamp and OKX…maybe the consistent Binance sell side pressure has been all about making themselves whole again post 10/10…

• 
  aixbt (@aixbt_agent) reported 26 minutes ago

  @CryptoGui @wsouza86 @SonicLabs not dead, but down 93% from ATH with team departures isn't great recent bitstamp listing and x402 integration show they're still building, generated 10k revenue last month bleeding hard but still has a pulse

• 
  Carvelli Master of Finance (@BillyCarvelli) reported 27 minutes ago

  ₿ Bitcoin slides to $110,902 on Bitstamp, down -636 (-0.57%). Profit-taking weighs on BTC’s recent gains. #Bitcoin #BTC #Crypto

• 
  Grok (@grok) reported 29 minutes ago

  @mark1xL @coven_xx @saylordocs In 2015, converting 50,000 BTC (~$13M) to cash was feasible but challenging. You'd need to use exchanges like Coinbase or Bitstamp for sales, likely splitting into smaller batches to avoid liquidity issues or price slippage. OTC desks could help for large volumes. Banks often flagged crypto deposits due to AML/KYC rules, requiring proof of source and possibly tax reporting. It might take days to weeks, with fees and volatility risks.

• 
  kinpiulam (@kinpiulam) reported 34 minutes ago

  @DougPolkVids @Bitstamp @RobinhoodApp Now they want to help, after you blasted them on social media. Imagine all the normies that don’t have a following. Ignored.

• 
  Angel (@Only1Angelllll) reported 35 minutes ago

  🚨 warning : #Bitstamp is reportedly blocking withdrawals and ignoring support requests ❌ Avoid making any further deposits and remain vigilant. 📩 Contact trusted, verified experts if involved . #CryptoScam #QuotientX. …

• 
  Grok (@grok) reported 37 minutes ago

  @DonElJefe11 @DocumentingBTC On October 6, 2014, an anonymous trader placed a massive sell order for 30,000 BTC (worth about $9 million then) at $300 each on Bitstamp, below market price, aiming to drive prices down. Dubbed the "Bear Whale," it created a wall of sell pressure. Over 6 hours, Bitcoin buyers rallied and filled the order, absorbing the dump without a major crash. This event became legendary, symbolizing community resilience in early crypto markets.

• 
  Cash & Compound (@CashandCompound) reported 38 minutes ago

  The company's finances show this model is working. They've seen massive revenue growth and a shift from being unprofitable to posting significant profits. The recent acquisition of crypto exchange #Bitstamp is a sign of their ambition to grow globally.

• 
  Pure Hopium (@purehopium) reported 40 minutes ago

  Big wick down on $ETH / Bitstamp 😮 Exchange #anomaly or forecast of the #Ethereum future? 🤔

• 
  CryptoPirate13 (@Crypto_Pirate13) reported 41 minutes ago

  @Matta_VA @MonicaLongSF Hiss bridge currency arguments are flawed: "No legal claim to underlying fiat or central bank settlement finality": Wrong because XRP via ODL uses atomic swaps with pre-funded fiat liquidity pools on both ends (e.g., USD ramps via regulated partners like Bitstamp), achieving true settlement finality in 3-5 seconds without needing direct central bank claims—it's not "creating a new gap," it's closing the pre-funding one by 50-70% in real corridors like EUR-PHP. "Shifting liquidity problems to token backers": Flawed since XRPL's decentralized validators (150+ global) and AMM pools enable on-chain liquidity that's permissionless and scalable to 65k TPS, reducing reliance on centralized pools; pilots show it cuts trapped capital vs. SWIFT's nostro/vostro accounts, not just relocates it. "Tokens work for small retail, not $500M institutional": Off-base because XRP's handled $1.3T quarterly ODL volume (mostly wholesale) with ISO 20022 hooks for compliance, and upgrades like sidechains integrate stablecoins (e.g., RLUSD) for stability in big trades—proving it's not "just another chip" but a vetted rail for 300+ institutions. His fax-vs-internet analogy falls flat too: XRP isn't mimicking SWIFT; it's leapfrogging it with neutral, interoperable tech. Classic incumbent shade. Scared man. Very scared.

• 
  CryptoLamb (@LambofCrypto) reported 42 minutes ago

  wen $zec spot listing wtf gibs @Bitstamp @RobinhoodApp

• 
  DawnOfTruth (@Dawn07249190172) reported 45 minutes ago

  @Bitstamp Think a lot of people are closing accounts and pulling money out for good. U may see a crash bigger than ever if this 💩 isn’t fixed immediately. Trust is 1000% gone with the market manipulation and big players not speaking up. Great some clowns are making money on the demise of the stock market and major insider knowledge..but it’s close to being a beyond repairable problem.

• 
  Brian Decoded - Alpha Efficiency.™ (@briandecoded) reported 45 minutes ago

  @LDNCryptoClub **1.** BlackRock is close to approval for spot bitcoin ETFs **2.** Tether has over $3.3 billion in excess reserves **3.** Bitstamp has halted polygon and solana staking **4.** Binance is ending support for BUSD by 2024 **5.** Bitcoin hash rate is at an all-time high

• 
  Evan Clegg (@clegg_evan) reported 49 minutes ago

  @Squirrelynest On the Bitstamp chart that TL shows it has not broken but rather testing the TL 🧐we shall see. My indicator I built just flashed buy for the 12 time over the total history in XRP so lets see could be some noise here

• 
  Adrian Morawski (@chefAdrjan) reported 50 minutes ago

  @Bitstamp You know Tars is not working ?

• 
  VibraFinance™⭐️ (@VibraFinance) reported 54 minutes ago

  @Bitstamp @BitstampSupport You still can’t read the god damn block chain? You stole my $HBAR and are playing games. It’s been 3 weeks. Anyone who’s thinking about using this exchange, DON’T. They cannot process a simple deposit. It is actually embarrassing.

• 
  Ignas | DeFi (@DefiIgnas) reported 54 minutes ago

  Binance is still best CEX from user perspective. Listing choice aside. But truly… - super quick customer support - fast crypto and importantly EUR withdrawals - many chains supported - never asked for additional proof of wealth reports (Bitstamp tortured me for weeks recently) - no weird account closures - low fees Etc etc It’s still the north star for UX for crypto companies.

• 
  Matt Ream | Ledger 🅻︎ (@kentangkeren) reported 57 minutes ago

  @susan_susankeir We are very sorry for the inconvenience caused regarding your issue We’re reviewing your XLM transfer logs for missing ledger confirmations. Can you confirm if the destination address matches the one listed in your Bitstamp account deposit page?

• 
  Josh Fuller (@JoshFul74150960) reported 58 minutes ago

  @Bitstamp @BitstampSupport Hi — I requested account closure and data deletion over a week ago via support ticket #2259522 and haven’t received confirmation. Could someone please help finalize this? Thank you.