Bitstamp

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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.

Problems in the last 24 hours

The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Bitstamp Outage Chart 01/21/2026 15:10

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Most Reported Problems

The following are the most recent problems reported by Bitstamp users through our website.

  1. Transactions (50%)

    Transactions (50%)

  2. Website (50%)

    Website (50%)

Live Outage Map

The most recent Bitstamp outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
SingaporeSingapore Transactions
GermanyEdermünde Website
EcuadorGuayaquil Login
GermanySteinbach am Taunus Mobile App
SpainBilbao Mobile App
United StatesBinghamton Mobile App
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

  • Crypto4dummies2 Crypto4dummies (@Crypto4dummies2) reported

    @Bitstamp Will you support songbird airdrop

  • moon_or_earth Moon or Earth (@moon_or_earth) reported

    whale #Bitcoin trade in last 5 minute : 9.94 BTC (380,808.43 USDT) sell in #Bybit 9.33 BTC (357,706.82 USDT) buy in #Bitstamp down to earth? [05-08-2021 14:15 Z]

  • martinoir martin (@martinoir) reported

    Every time there’s a bull run in crypto my @Bitstamp account logs off from my phone and my 2FA code resets…wtf?

  • Anton_Chaos_ AntoN (@Anton_Chaos_) reported

    @Bitstamp there is no need to hurry. this is not the case. better slow, but good.

  • Corican Jordan (@Corican) reported

    @mira_hurley @BitstampSupport @Bitstamp I am a UK customer who currently has to buy XLM and transfer it to a different exchange to swap for Nano, so I wholeheartedly agree with this!

  • TimberwolvesV Anders (@TimberwolvesV) reported

    Dear @Bitstamp, would you kindly list @Stacks (STX)? It is only fitting that the oldest global exchange lists this gem now. ✅SEC approved past offerings ✅Rosetta support That user owned internet where actors Can't Be Evil will be build on Stacks, want to be part of it?

  • MulleyHawk CryptoHawk (@MulleyHawk) reported

    @Bitstamp I just signed up with Bitstamp. Deposited my money from UK bank no problems. However having bought 3 different assets I cannot withdraw to other wallet addresses? Tried with Algo, XRP and XLM . Getting a not possible to withdraw notice? Perplexing and off putting.

  • nathanwbrown1 Nathan Brown (@nathanwbrown1) reported

    @taraksias83 @Bitstamp @FlareNetworks Yes, Bitstamp, please do support Songbird!

  • marccwr Marc (@marccwr) reported

    @FlareNetworks And you @Bitstamp ? Will you you support #Songbird $SBD?

  • iamhapiness Happy (@iamhapiness) reported

    @Bitstamp 1D313vwjdDsdxFaqFr8x7qiYKrK8KwjKW7 my Btc wallet. Please help with btc thanks

  • Coining203 🇺🇸🇩🇴 (@Coining203) reported

    @NYROYALKING Lmao that’s the dumbest **** I’ve heard. I can sell on uphold, kucoin, binance, bitstamp, should I continue?

  • fifty2kph 52kph (@fifty2kph) reported

    @Bitstamp @julian_sawyer @Nasdaq If Eth hard forks and makes a new coin, will Bitstamp support this as binance is?

  • indri_crypto indri crypto (@indri_crypto) reported

    @FrankeDGB @Bitstamp @BitstampSupport I am in the same situation as you are. My problem is how can I provide the source of crypto when some of the exchanges I made withdrawals from disappeared?

  • dutchdelphidude dutchdelphidude 🏴 (@dutchdelphidude) reported

    @BitstampSupport @Bitstamp @julian_sawyer Thank you for getting back to me, but all of the Dutch crypto brokers have stopped what you are doing. While I have no problem KYCing and AMLing with you, there is no good reason I should take a screen shot of the receiving wallet before I can withdraw my funds (1/2)

  • xrp_fate Ripple XRP (@xrp_fate) reported

    @Bitstamp we need you guys to support the songbird airdrop. Any updates?

  • Toyakituaya Diego Aczel (@Toyakituaya) reported

    @Bitstamp Thanks but no thanks. I used to trade with you and then you didn't allow me to buy using my debit card which I had used for months. You never bothered to answer my service desk tickets. You have become an abusive bank. My advice: Stay away from Bitstamp.

  • BerlitzXV Berlitz🌱 (@BerlitzXV) reported

    @Bitstamp Takes me 10 seconds to call you ******* morons and block your ad

  • Azzy786786 Azzy (@Azzy786786) reported

    @qasim7889 @cz_binance Yes seems to say down for temporary maintanance... Just wanted to know if they had plans to reinstate or time to move to Kraken or Bitstamp.

  • CryptoK83479982 CryptoKings (@CryptoK83479982) reported

    @hyena_blood @Bitstamp Um. Simple. If the electricity going into the plug is clean, then why does consumption matter? Your view seems to indicate we should close down the Dominican Republic, because it also consumes the same amount of electricity as the Dominican Republic.

  • William08688218 William Woods (@William08688218) reported

    @Supa__Dutty @Bitstamp I had exactly the same problem with Binance they refused to let me open an account twice after I answered all security questions and customer service couldn’t work out why.Used somebody else’s name and details and bang accepted within the hour.

  • abc123xyz762 Nick (@abc123xyz762) reported

    @kucoincom @KuCoinFutures Hello. Hello: I have a serious problem. I need your help on this matter. I sent you ETH deposit yesterday and it never posted. I sent it from Bitstamp and they told me the withdrawal went through successfully. They sent a ETH “smart contract”. You accepted it always before! HELP

  • kvetinko1 Kvetinko (@kvetinko1) reported

    @FlareNetworks Will @Bitstamp support the Airdrop of Songbird token? @BitstampSupport

  • investorclout John M. Caldwell (@investorclout) reported

    @Bitstamp I invest 50% of my money on #Btc  and 20% of my money on #Eth . Lately I’ve making a lot of profits with the help of a professional trader who can guide and help you accumulate coins too. Follow $ DM 👉 @MichaelGxermany he will improve your knowledge about crypto currency trading

  • disamsal Dimitrije (@disamsal) reported

    @FlarePortal Will @Bitstamp support all of the airdrops?

  • Miha20204636 Miha (@Miha20204636) reported

    @Bitstamp @BitstampSupport Is there any chance you support make a quicker answers as i have a date until when i need to submit documents but every question takes 5days to get a respond to??

  • Watinani_ i d e a ⤵️ (@Watinani_) reported

    @Bitstamp I’m new to cryptocurrency please And i need someone to help me out

  • scube72823 Behitha Chloe (@scube72823) reported

    @Miha20204636 @Bitstamp @BitstampSupport Talk to Jessy_hack on Instagram for fast and rapid response on any crypto currency related issues. He got back my account. DM him on WhatsApp +1 332-895-3917

  • Rage821 Rage82 (@Rage821) reported

    @CommunityFlare @ftso_au @Bitstamp where are you waiting for. Im a customer for years and it would hè Nice if you give Some clarity… why shouldnt you? Is a free money package on your Exchange again.

  • Henry3980 Henry Morris (@Henry3980) reported

    @Bitstamp Do you support hnt?

  • narglix Narglix (@narglix) reported

    @Bitstamp And SGB support ?