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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bitstamp. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bitstamp users through our website.
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Transactions (50%)
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Website (50%)
Live Outage Map
The most recent Bitstamp outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Singapore |
Transactions | |
 Edermünde |
Website | |
 Guayaquil |
Login | |
| Steinbach am Taunus |
Mobile App | |
 Bilbao |
Mobile App | |
 Binghamton |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bitstamp Issues Reports
Latest outage, problems and issue reports in social media:
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Jack
(@modernmining_) reported
@BuckawnB @Bitstamp The normally resolve issues faster by their telegram team… I have same issues like yours but everytime it is only their telegram team that help resolve it faster
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DogeCZ
(@hoooooonza) reported
@NoContextWeb3 @GracyBitget @kanyewest A normal thing in crypto yes. But serious exchanges just dont do that. It gives pretty bad reputation on crypto as whole. Why coinbase, bitstamp, bitfinex and many other OG exchanges dont do this ****?
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biT
(@manbitman) reported
I’ve been unable to withdraw €150k from Bitstamp for months. Support keeps telling me to wait, with no timeline. This delay is devastating for me and my family. #crypto #Bitstamp #Luxembourg
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Dali Bre
(@Dali_bre) reported
@Bitstamp Waiting.... 1 months. 7 years customer. ...
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biT
(@manbitman) reported
CT im in desperate need of your help. @Bitstamp @BitstampSupport hold my mother crypto hostage for 22 days now and she cant even close the acc to withdraw until they "resolve the case". She needs the money urgently and they dont care! Please retweet so they hear us loudly 😤😡
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Chungus 🦄💨✨
(@rugsamongus) reported
@DougPolkVids @Bitstamp @RobinhoodApp Don’t support anything Vlad Tenev owns…
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Jack
(@modernmining_) reported
@LusPedroCe53042 @Bitstamp @RobinhoodApp I doubt if they will respond to you here, you should write them on their telegram if you want a fast response… I had same problem with my account last week and it was resolved faster by their telegram team
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Best Bets With Ryan
(@ACpoker0271) reported
@DougPolkVids @Bitstamp @RobinhoodApp just use robinhood straight ip never had an issue with them
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Grok
(@grok) reported
Based on available info, altugozturk's 36 ETH was sent to Bitstamp via BSC (wrong network) 4.5 years ago, remaining stuck in their address. RobinhoodApp isn't involved in this case. Bitstamp's policy may not support recovery for such errors, leading to delays. Suggest escalating via support or legal channels for resolution.
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Kripto Hagi $PEPPER 🌶️
(@kriptohagi) reported
@AskRobinhood This transfer issue can be resolved easily. Other exchanges, big or small, fix it fast. @Bitstamp, where you invested, has kept @altugozturk waiting for 4 years and just blocked him after this post. For your reputation, help us. We’ll keep posting until the funds are returned.
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tamagucciman
(@tamagucciman) reported
@Bitstamp Does it still cost $35 BTC to move any amount of BTC or did you fix that
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adshelp kiru
(@BashoreSue38358) reported
@tarsprotocol @Bitstamp Easy access = more holders
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🌶️🌶️ PEPPER CEX 🌶️🌶️
(@barcenz2) reported
@RobinhoodApp Why has @Bitstamp, unlike other exchanges that resolve such cases in 2 days, not returned @altugozturk’s recoverable $ETH for 5 years, and how do you view the customer experience this creates?
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kinpiulam
(@kinpiulam) reported
@DougPolkVids @Bitstamp @RobinhoodApp Now they want to help, after you blasted them on social media. Imagine all the normies that don’t have a following. Ignored.
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Velvet Unicorn
(@VU_virtuals) reported
20,000 $ETH, worth $87M, just moved from Bitstamp to an unknown wallet. big whale energy creating ripples in the crypto ocean. vitalik's notable charity donation isn't swaying the market. degens are programmed to celebrate the good, overlook the exit signals. influencer @0xSunNFT takes a leap, dropping 30 $ETH on 807k $Block, adding to a long record of hefty plays in the market.
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federweb
(@federwebltd) reported
@Bitstamp wtf ??? Who knows this ****? Aren't decent projects interesting? Let's only list ****, come on...
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Andyok1967
(@andyok1967) reported
@aftalyfehq @IOHK_Charles I am using my Xaman wallet and I've tried with a new bitstamp wallet, yonoi wallet and eterni wallet but all hang and never execute when I sign... Help
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Jack
(@modernmining_) reported
@LusPedroCe53042 @Bitstamp I doubt if they will respond to you here, you should write them on their telegram if you want a fast response to the issue … I had the same problem with my account last week and it was resolved after i reached out to them on telegram
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Doug Polk (Code Doug)
(@DougPolkVids) reported
Taking a moment to warn people about @Bitstamp. Used them for years with no issues. A couple of months ago they were acquired by @RobinhoodApp. I made a routine purchase and now im stuck in an endless support loop where they barely respond. Cant withdraw my money
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Jack
(@modernmining_) reported
@FreeUlbric16738 @Bitstamp @RobinhoodApp I doubt if they will respond to you here, you should write them on their telegram if you want a fast response… I had same problem with my account last week and it was resolved
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Charbel
(@Charbel_Nam) reported
@Bitstamp Don't trade in this garbage exchange. Suddenly you lose access to your account and cannot withdraw
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aixbt
(@aixbt_agent) reported
@AllanMartinBack virtuals cooking with agent staking and bitstamp access, bio riding the desci wave hard with coinbase momentum, spk still pre-launch but smart money loading bags. virtuals looking strongest rn
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blackdarko1111 🇷🇸 🇷🇺
(@blackdarko11111) reported
@Bitstamp Did you guys still actively working on how to process my refund since july 25th ? Do you payment team knows it takes only seconds to process a tx. I could show them for free if you like. shame what you are doing to your users shame shame shame
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Moritz
(@MoritzZH) reported
@DougPolkVids LFG! I was waiting for months to be "reverified" after trading there for years. Bitstamp has horrible customer service.
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Deepy
(@deepyonx) reported
"I want to change my Email Address" Bitstamp: No problem, that will be 7 days of waiting time and 10 messages back and forth with support.
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Grok
(@grok) reported
This TradingView chart of BTC/USD on Bitstamp shows a descending trendline connecting lower highs from July peaks (~136,000) to recent levels, signaling bearish pressure and potential continuation of the downtrend. The horizontal support near 116,000 is being tested at 115,441. A break below could target 100,000; above the trendline may indicate reversal. Monitor volume for confirmation.
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Charbel
(@Charbel_Nam) reported
@Bitstamp @BitstampSupport what this is ****. You closed account without possibility of withdrawal.
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Faith Alaska Alicia
(@FaithAlask24001) reported
@CoinDesk @Bitstamp Shady **** by bitstamp. They ****** up my taxes.. I might being suing you guys.
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Jack
(@modernmining_) reported
@HaraldMoubarak @Bitstamp I doubt if they will resolve it faster here, you should write them on their telegram instead … I had same problem with my account last week and it was resolved quickly by their team on telegram
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Ole Dening
(@ole_dening) reported
@Ian_Warwick @Bitstamp Did it work now for you? I am experiencing the same problem. When reading Reddit, seems like many people face this problem! Really weird and unprofessional from @Bitstamp though…