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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.

Problems in the last 24 hours

The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

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Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

  • StockLangford
    Langford (@StockLangford) reported

    Bitcoin is showing a dangerous signal! If 80K fails to hold, the short term may see a sharp drop first. From today’s Bitstamp 4H chart, BTC is now hovering around the $80,400–$80,800 range. On the surface, it looks like high-level sideways movement, but the structure on the right side is already very clear: the previous two attempts to break through 82K–82.5K both failed to hold, followed by consecutive pullbacks. This shows one thing: selling pressure above is heavy, and the bulls are starting to lose momentum on the push higher. My current judgment is very direct: in the short term, I’m looking for a pullback first, not chasing longs. Next, focus only on two levels: First, $80,000. This is the most important defense line for the bulls right now. As long as 80K can still hold, Bitcoin still has a chance to continue building strength and attack 81.5K–82K again. Second, $79,500–$78,800. If 80K breaks, the short term will likely continue to wash downward and test this support zone. This is the real area that decides whether the bulls can continue to stay in control. The most dangerous thing right now is not that it has dropped, but that it keeps failing to break higher at a high level. Many people see BTC still above 80K and think it will definitely continue to push toward 85K. But people who truly read the market do not only look at where price is standing. They look at: Is there continuation after the breakout attempt? Is there support on the pullback? Right now, the answer is very clear: selling pressure above 82K is obvious, and 80K is getting closer to being tested again. So my prediction is: short-term bearish, first watch the risk of 80K breaking. If 80K breaks, I will look toward 79.5K, even 78.8K. If 80K holds strongly and BTC reclaims 81.5K with volume, then it will have a chance to challenge 82K–82.5K again. One-sentence summary: now is not the position to blindly chase higher, but to watch whether the 80K defense line can hold. If it holds, there is still a chance to rebound; if it breaks, the short term will likely first wash down to 79.5K–78.8K. What do you think about this move? Do you think Bitcoin is washing and accumulating above 80K, or preparing to drop back to 78K to find support again? Type your direction in the comments: bullish, type 1; bearish, type 2. In my next post, I will directly break down: can 80K be entered near here? Where are the real entry and stop-loss levels? Follow me if you want to see the next key levels. Don’t wait until the market has already moved, only to realize you were one step too late again. (Personal opinion only, not investment advice.)

  • PastaBeanFras
    FM (@PastaBeanFras) reported

    @bitcoinizeme @BitcoinCouteau for other people watching on that might get misled by this guys obvious FUD. This is a Bitstamp issue. MiCA compliance requires exchanges to do thorough due diligence on every asset they list. 1....

  • Kaique0819
    Alexander Pierce (@Kaique0819) reported

    BTC has broken below 75K! This is no longer an ordinary pullback. Short-term bears are accelerating their sell-off. Looking at the Bitstamp 4H chart, BTC has fallen all the way from the 82.5K high, and the structure on the right side now looks extremely weak: 80K broken. 78K broken. 76K broken. Now even 75K has failed to hold, with the price struggling around 74.8K. The most dangerous signal is not how much it has fallen, but that every rebound is getting weaker, and former support levels are continuously turning into new resistance levels. During this sell-off, the large bearish candles on heavy volume are very obvious, indicating that this is not simply a washout in the short term, but that the market is actively releasing risk. Next, there are only two key zones to watch: First, 74.3K–74.5K. This is the nearest defense line at the moment. As long as it can still hold, BTC may first see a technical rebound, targeting 75.5K–76K. Second, 75.5K–76K. This is the level the bulls must reclaim. If BTC cannot get back above it, any rebound will look more like an opportunity to escape rather than a reversal signal. My view is very direct: BTC remains bearish in the short term. If 74.3K fails again, the next step could very likely be a direct test of 74K, or even the 73.5K area. Only by reclaiming 76K can the selling pressure from this decline possibly ease. The easiest mistake to make right now is rushing to buy the dip after seeing one small green candle. In a downtrend, a rebound does not equal a reversal. Do you think BTC will rebound back to 76K first, or continue falling toward 73.5K? Comment “Rebound” or “Keep Falling.” Follow me. I will continue tracking BTC’s next key turning point. For personal opinion only. Not financial advice.

  • Nas_UAE_Dubai
    Dr. Nas 🇦🇪 (@Nas_UAE_Dubai) reported

    @Bitstamp Worst support service. Don’t use this exchange

  • BasedJaider
    Jaider Hurtado (@BasedJaider) reported

    Bitstamp added WLD and JTO this week. Both have been trading on-chain for over two years. A listing tells you a token cleared a compliance desk. It tells you nothing about when the price moved. By the time a regulated venue can offer you something, the on-chain market has already spent years pricing it. Same asset, different spot in the queue. One line buried in the same announcement: unavailable in New York. Access comes with a jurisdiction attached. Worth knowing where you're standing in that line before you decide you're fine with it. Mentioning a token isn't a recommendation. Most launches lose value. High risk. Source: Bitstamp by Robinhood announcement. Save this for the next listing someone calls early.

  • toothpick5894
    ricky (@toothpick5894) reported

    okay this one is insane with databear being at 3mil! Bitstamp the official cat for bitstamp which is RH crypto exchange only at 6k holy ****. 0x6d958e201ee6f54b7c64c7df1d5a2ea84d716c4d

  • LolaSt1400
    Lola (❖,❖) (@LolaSt1400) reported

    ROBINHOOD BRINGS ZERO-FEE CRYPTO TO 🇬🇧BRITAIN Robinhood launched zero-fee cryptocurrency trading inside its existing UK app. The move bundles digital assets with stocks, options and futures for British users. - Over 50 assets including Bitcoin, Ethereum, XRP and Hyperliquid run through Bitstamp UK Ltd acquired in 2025 - Full FCA registration landed on July 31 2026 after meeting anti-money laundering rules - Robinhood Cortex Digests for Crypto uses generative AI to explain price moves in plain English - The service went live in August 2026 US traders got zero fees first. The UK now receives the same model plus AI explanations built in.

  • NatalieHarr21
    Natalie Harris (@NatalieHarr21) reported

    @Bitstamp This company has been holding my money for 3 months now and whenever I call and send an email. Is the same **** over and over again. I am struggling to pay bills as this is my life saving. Send me my money you thief’s!!!

  • Proxonchain
    Professor on chain (@Proxonchain) reported

    $LIT LIQUIDATION SWEEP: BitGo & Wintermute Inflows Trigger -8.2% Flush Before Instant Demand Bounce! If you saw $LIT take an aggressive -8.19% dive from $3.92 to $3.60 and immediately bounce back to $3.75, 2 hours ago, institutional custodian BitGo routed a massive 102.8K $LIT ($391.7K) block straight into OKX. Simultaneously, Wintermute and Robinhood desks funneled spot supply into Bybit and Bitstamp. The moment the demand block absorbed the sell-off, dip buyers aggressively bid the floor. Exchanges immediately had to unlock cold vaults to keep up with liquidity demand Coinbase: Unlocked 101.4K $LIT ($376K+) from Cold Storage to Hot Wallets. . Bitget: Moved 30K $LIT ($110K) from Cold to Hot. Smart money triggered the dump into a historical demand block, flushed weak hands, trapped late shorters at $3.60, and engineered a fast V-shaped recovery straight back to $3.75.

  • MidnightInvestr
    Midnight Investor (@MidnightInvestr) reported

    Robinhood doesn't understand the crypto market. After they acquired Bitstamp, they are now forcing those account to migrate to Robinhood. What's the problem you say? A lot of whales reside on Bitstamp. Not a good move by Robinhood and crypto as a whole.

  • DcoinJournal
    DigitalCoinJournal (@DcoinJournal) reported

    📢 ROBINHOOD LAUNCHES UK CRYPTO 🇬🇧 Retail users gain zero-fee access to over 50 digital assets via Bitstamp integration inside the main app. Execution and custody operate under FCA registration, undercutting traditional exchange spreads. @RobinhoodApp @RobinhoodCrypto hyperliquid:native

  • ScarMyCrypto
    WeThePeasants 🇺🇲 (@ScarMyCrypto) reported

    @RobinhoodApp Cool story bro... I've been waiting a week for my Bitstamp account to transfer to Robinhood after being pushed in to doing so. Says, "error with network". Thiefs, just like removing the buy button almost 6 years ago. You still owe a lot of retail a bunch of money.

  • cryptofonzie
    The Fonz (@cryptofonzie) reported

    @bitstamp UK withdrawals not working again as usual Customer Support will not give a straight answer

  • LorenzoARK
    Lorenzo Valente (@LorenzoARK) reported

    Why @HyperliquidX Should Acquire Gemini: The Regulated HIP-3/4 Deployer in the US Hyperliquid is engaging with the CFTC/SEC to enable U.S.-regulated companies to offer perpetual futures that trade and settle on its public blockchain. I think Hyperliquid should take that ambition one step further: Acquire a regulated U.S. platform like Gemini and turn it into the de facto regulated HIP-3 and HIP-4 venue in the U.S. Gemini went public in September 2025 at a $3.3B valuation. Today, it trades at roughly $450M, down more than 85% from its IPO valuation. The core business is clearly struggling. Gemini is too small to compete effectively with the major U.S. exchanges for spot or derivatives flow. It has no meaningful liquidity moat and limited crypto-native distribution. The company has already started diversifying toward its credit card and prediction markets businesses. More telling is that Gemini is in outright shrinking mode. It has wound down its UK, EU, and Australia operations, cut headcount roughly 40% from peak to about 402 employees, and guided to lower compensation and technology spend for the year. Assets on platform fell from $18.2B to $8.4B year over year and spot volume dropped 66%. This is a company retreating to its core and cutting burn. But what looks like a challenged standalone business could be a strategic asset at a fire-sale price. For roughly $450M, Hyperliquid could acquire Gemini's entire U.S. regulatory stack, which I think could be worth ~$200M on its own: - NYDFS Trust Charter: custody + New York exchange authority (2015) - DCM: Gemini Titan, CFTC-regulated derivatives venue (Dec. 2025) - DCO: Gemini Olympus, CFTC clearing license (Apr. 2026) - FCM: in progress, completing the CFTC derivatives stack - MTLs: money-transmitter licenses across nearly all U.S. states - Broker-dealer: rails for regulated equities For context, @krakenfx's parent paid up to $550M for Bitnomial, effectively acquiring a regulatory and derivatives infrastructure asset with little operating business attached. Gemini's entire market cap is now below that. Yes, Hyperliquid would inherit a business currently losing roughly $30–40M per quarter operationally. But it would also acquire a meaningful operating footprint: - 580K monthly transacting users (Q2'26) - 1.72M lifetime transacting users - $8.4B of assets on platform - $3.8B quarterly spot volume - $3.1B institutional / -= $0.7B retail - $45.5M quarterly revenue, or ~$180M annualized - 106K active card users - ~$485M quarterly card spend and ~$220M of receivables - A regulated prediction-markets business with 27K+ traders and 225M+ contracts since launch At a $450M valuation, that's roughly $290 per funded customer. For comparison, @Robinhoodapp paid roughly $400 per funded customer for Bitstamp, despite acquiring about half the revenue and no comparable U.S. federal license stack. Kraken paid roughly $790 per funded user for NinjaTrader. And Gemini's users already hold an average of roughly $14.5K of assets on platform. In other words, you could argue that the regulatory stack alone goes a long way toward underwriting the purchase price, while the users, assets, revenue, card business, and prediction markets come on top. The most interesting part is that Hyperliquid could potentially finance the acquisition without touching a single burned HYPE token. The community reserve holds roughly 389M HYPE. Spending ~7.9M HYPE at $70 would represent approximately $550M — just 2.0% of the reserve, under 1% of max supply, and roughly 3% of HYPE's ~$18.5B circulating market cap — enough to acquire Gemini outright at a ~20% premium to its current market cap. Hyperliquid could then redirect a portion of protocol buybacks toward rebuilding the reserve. At the current fee run rate, the reserve could potentially be replenished within 12–18 months. The strategic logic is bigger than simply buying an exchange. Hyperliquid would be buying the regulatory bridge between HIP-3/4 and the U.S. market. Gemini could become one of Hyperliquid's HIP-3 and HIP-4 markets, the regulated U.S. deployer, handling KYC, custody, fiat rails, brokerage, clearing, and compliance while the L1 provides the underlying market infrastructure, liquidity, and onchain settlement. Mechanically, this transaction is far simpler than most public-company M&A. Gemini's dual-class structure gives Class B shares ten votes each, and the Winklevoss twins hold all of them, roughly 94.7% of total voting power. It is a Nasdaq-designated controlled company. There is no proxy fight, no activist interloper, no drawn-out process. Board approval and a majority of voting power both run through two people. The entire negotiation is whether Cameron and Tyler want to convert a controlling stake in a declining exchange into a meaningful HYPE position and the distinction of bringing Hyperliquid onshore. On structure, the buyer wouldn't be the protocol or the foundation directly. NYDFS probabl wants a US entity with named officers, not an offshore foundation. The path is a Delaware HoldCo, funded by the Hyper Foundation but legally distinct, that acquires Gemini and keeps the regulated subsidiaries intact. The L1 stays a separate permissionless layer that never touches a US customer. Polymarket already ran this playbook. Offshore, non-KYC, with a CFTC settlement on its record, it bought QCEX (a licensed DCM/DCO) for $112M in July 2025, ring-fenced it as a US entity, and relaunched onshore in December. Hyperliquid starts from a better position: no enforcement history, US users geofenced, and active dialogue with both agencies. Hyperliquid generates substantial cash flow and sits on an enormous treasury. It should be much more aggressive about deploying both strategically. let's stop the buy back and burns and play offense.

  • FINANCIERNEWS
    Financier.news (@FINANCIERNEWS) reported

    $XRP Hits YTD Low at $1, Down 60% From January Peak XRP slid over 3% to $1 on Bitstamp Tuesday, its weakest level since November 2024, with market cap dropping to $62.8B from $65B. The token has fallen nearly 60% since its Jan. 6 peak of $2.40. Analyst Vincent Van Code warns thin Binance books are the trigger: 24-hour volume collapsed to $68M from $1B, with just $4M in sell orders enough to push XRP to $0.95 and liquidate crowded longs. #CryptoExchanges #Markets

  • cryptofonzie
    The Fonz (@cryptofonzie) reported

    @Bitstamp hi what’s the point i have phoned numerous times they say it is a known problem with Email confirmation. not going out and the technical team still haven’t got back to us, no communication at all

  • marcb_xyz
    Marc Baumann 🌔 (@marcb_xyz) reported

    this isn't just a Revolut problem. Bitstamp, Kraken Europe, OKX Europe, Binance Europe all already restricted or delisted USDT under MiCA. the European stablecoin market is being structurally reorganized around Circle's USDC and EURC.

  • memexbn
    Defi Trillioniare (@memexbn) reported

    Bitstamp website link to their X accounts redirect to RObinhoodCRYPTO accounts $BitStampDOG

  • RECOVERY_POST
    CRYPTO RECOVERY FIRM🧑‍💻 (@RECOVERY_POST) reported

    @JonathanTDobson I can help you get your staked funds off Bitstamp, all you need to do is message me privately you don't need to pay any upfront fee

  • cryptofonzie
    The Fonz (@cryptofonzie) reported

    Do not rely on a withdrawal from Bitstamp @RobinhoodCrypto Any problems it’s days of useless customer support false promises passing the buck and inability to do anything other than tell you we will pass on a message to someone that never replies

  • 0xTosk
    Tosk (@0xTosk) reported

    @Osbrah They ruined bitstamp. **** them.

  • Crabbycrabstick
    Crabby Crabstick Crypto (@Crabbycrabstick) reported

    Bitstamp by Robinhood scored 90.26 and topped CoinDesk's May exchange benchmark after the AA bar moved from 80 to 85. Only six exchanges cleared it, down from eight in November. Been watching "institutional grade" become a moving scoreboard. My bag sees trust with patch notes.

  • BuildingTheEdge
    BuildingTheEdge (@BuildingTheEdge) reported

    The alternatives: Coinbase, Kraken, Bitstamp. All regulated. All with BaFin-compliant access in Germany.

  • vadim_web3
    Vadim (@vadim_web3) reported

    Look at this: Known CEX balances currently hold ~4.89 BILLION $POL - ~46% of the circulating supply. Meanwhile, low-IQ onchain detectives monitor 5M, 10M, 15M POL transfers to exchanges, draw red circles around them and scream “SELLING 🚨”. Unfollow and block these idiots. They’re not doing analysis. They’re farming content and your attention. A CEX transfer alone is an extremely weak signal of selling. Why? Because almost 5 BILLION POL-equivalent is already behind the CEX wall. Onchain detectives can see POL entering a CEX. They cannot see what happens to it after that. And no, this does NOT mean 5B POL is sitting on order books waiting to be dumped. CEX balances represent an entire financial industry: customer & institutional custody staking market makers liquidity exchange inventory team/company balances internal settlement and plenty of activity we simply cannot see From the wallets I can currently identify: 4.894B POL-equivalent on CEXs 1.710B POL staked 3.184B POL-equivalent outside staking So ~35% of identified CEX balances are demonstrably staked already. POL can move to a CEX without being sold. POL can also be sold without any new onchain transfer to a CEX - because billions of POL are already there. That’s the blind spot of “onchain detective” analysis: once assets enter centralized infrastructure, onchain data stops telling you what is actually happening economically inside it. Top identified CEX balances: Binance - 1.257B POL Coinbase - 1.192B Upbit - 983.9M Kraken - 202.2M Crypto com - 115.7M Bithumb - 110.6M OKX - 99.6M Bybit - 95.0M Bitpanda - 94.6M Bitstamp - 93.4M 38 CEXs tracked. ~4.89B POL-equivalent identified. Keep that scale in mind next time someone draws a red circle around a 10M POL transfer and tells you what it supposedly means.

  • phy_nhu
    COCO W ❄️ (@phy_nhu) reported

    @Bitstamp this feels like a generic canned ad not a real support reply, especially with all the frozen accounts piling up on the thread lol

  • MartinWhate2n
    Martin Whately (@MartinWhate2n) reported

    ,,,,,, Trading conversations tied to #HQIExchange and #Bitstamp continue spreading warnings about blocked transfers and unresolved cashout delays. Quiet support can be requested directly…

  • TheBitcoinerIO
    The Bitcoiner (@TheBitcoinerIO) reported

    MT GOX MOVES 10,422 BITCOIN WORTH $739 MILLION TO UNMARKED ADDRESS IN LARGEST SINGLE TRANSFER IN MONTHS The Mt. Gox rehabilitation estate moved 10,422.65 bitcoin worth approximately $739 million from cold storage to two new addresses at 04:47 UTC on Tuesday, recorded in Bitcoin block 952,072, marking the estate’s largest single on-chain transfer in months and arriving with creditors watching closely ahead of an October 31, 2026 final repayment deadline. Of the total, 10,306.35 BTC worth approximately $730.8 million was sent to a previously unseen address beginning with 14FEEM, with no prior transaction history. A smaller 116.3 BTC was routed simultaneously to a known Mt. Gox hot wallet. A second transaction at approximately 06:46 UTC moved another 116.3 BTC to a separate address, along with a small test amount to a Bitstamp cold wallet. Blockchain analytics platform Arkham Intelligence data showed all transferred bitcoin remained marked as unspent, with no funds reaching exchange order books in the hours following the transfer. Mt. Gox still holds approximately 34,504 BTC valued at roughly $2.43 billion, the largest unresolved holding tied to any failed cryptocurrency exchange. Trustee Nobuaki Kobayashi extended the repayment deadline twice, with a Tokyo court approving the most recent extension in October 2025 pushing the cutoff to October 31, 2026 due to incomplete creditor procedures. The rehabilitation process began distributing coins to approximately 19,500 creditors in mid-2024 through partner exchanges including Kraken and Bitstamp. Creditors who held claims since the 2014 collapse acquired their coins at prices far below current market levels, meaning any eventual distribution creates potential selling pressure. Tuesday’s transfer is the estate’s largest since internal consolidation movements in late 2025, none of which preceded confirmed selling. On-chain data confirmed no exchange inflows attributable to the Mt. Gox wallets in the hours after Tuesday’s transfer, consistent with prior administrative consolidations. The movement arrived during a sharp Bitcoin sell-off already driven by record ETF outflows, Strategy’s first disclosed Bitcoin sale since 2022, and stalled U.S.-Iran ceasefire negotiations.

  • CryptoThreadsX
    Cryptothreads.io (@CryptoThreadsX) reported

    @Cointelegraph MiCA rejection = Binance losing access to 450M EU users legally. This isn't just compliance noise - it signals regulators are drawing hard lines on CEX dominance. Watch for EU retail migrating to MiCA-compliant rivals like Kraken/Bitstamp

  • daily_btc_lore
    Today in Bitcoin History (@daily_btc_lore) reported

    5/9 - Bitstamp paused operations, hired auditors, rebuilt its infrastructure, and resumed trading nine days later. No customer was ever asked to take a haircut. The company kept operating and never lost a banking partner. That decision is the entire story.

  • NatalieHarr21
    Natalie Harris (@NatalieHarr21) reported

    @Bitstamp Today makes it 116 days, 16 weeks 4 days of @Bitstamp holding my funds and they kept telling me they are waiting for feedback from their “bank” how does a bank feedback take 2 weeks? Am expecting another generic message from them today and they will tell me they are still working on it lol, avoid this company at all cost