Bitstamp status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Brian (@KoZmoh) reported 30 seconds ago

  Four “features” I want to see Robinhood ( $HOOD ) implement @vladtenev @RobinhoodApp International Markets: Open up Europe, Japan, UK, and Canada to US users. Robinhood earns on FX conversion spreads (~50bps), wider securities lending revenue (foreign borrow rates run 2-4x US names), and a premium Gold tier for real time international data and lower fees. Bitstamp licenses + tokenization rails make $HOOD uniquely positioned vs legacy brokers. Forex Trading: Direct currency pairs (EUR/USD, GBP/JPY etc.) with 24/5 access. Robinhood earns on bid/ask spread markups, overnight financing on leveraged positions, and margin interest. Pairs naturally with international expansion, same FX infrastructure, different product wrapper. High margin and recurring revenue. Again can offer lower fees for gold members. Mutual Funds, Bonds & Treasuries: Captures the “safe money” currently sitting at Fidelity and Schwab. Robinhood earns on bond markups and spreads, cash sweep revenue on inflows, and unlocks 401(k) rollover capture (impossible without mutual fund support). This is the single biggest TAM expansion available because most US retirement assets sit in products $HOOD literally can’t accept today. Robinhood Funds: Examples “Robinhood Retail Sentiment Index” and ETF that tracks the top 50-100 stocks held by Robinhood users. “Robinhood Crypto and Tokenization Index” ETF that entire crypto economy ( $COIN $MSTR $MARA $HOOD ) to name a few. Robinhood would make margin on expense ratios.

• 
  Zahra K. (@zha_kh) reported 3 minutes ago

  @Bitstamp Careful this exchange is fraudulent. Customer withdrawals are blocked.

• 
  kui ʬʬ (@000kuin) reported 3 minutes ago

  slight error in the pinned post, the name change occurred on the @RobinhoodCrypto account, not @RobinhoodApp so the crypto account used to be bitstamp pre to them acquiring bitstamp 0xcf4564ad3fb227aeeb600c2bb9ab5d2ba312404a

• 
  TheNaturalCube (@TheNaturalCube) reported 3 minutes ago

  @WietseWind @XamanWallet Thanks. Yeah, that’s the main issue for me. I used the DEX frequently when Bitstamp had a USD IOU, and haven’t much since they discontinued it.

• 
  Cookie (@kosi_milan) reported 3 minutes ago

  @Bitstamp @BitstampSupport @RobinhoodApp Your payment methodts dont work. Not paypal not card purchase. Bitstamp app keeps deleting paypal optikn automaticly. What ********?

• 
  Classic (@Classicxbt) reported 4 minutes ago

  @Bitstamp Why list this garbage but not Kaspa?

• 
  Martin O'Neal ~Crypto recovery expert (@martinoneal1) reported 6 minutes ago

  ,,,,,, Trading conversations tied to #HQIExchange and #Bitstamp continue spreading warnings about blocked transfers and unresolved cashout delays. Quiet support can be requested directly…

• 
  Ignas | DeFi (@DefiIgnas) reported 13 minutes ago

  Ironically, the more 'compliant' the exchange, the more I worry about the problems they'll cause me. Bitstamp bombarded me with extra SoF documents and wallet address verifications. Want to switch to Coinbase but worried it'll be the same or worse. How common are proof-of-wealth / source-of-funds requests on Coinbase these days? Coinbase already closed my account once. Since creating a new one I worry to actually use it. Btw Binance, Bybit, and OKX (before it moved to OKX EU).... not a single issue since 2017. CS is great, no extra documentation requests, just KYC doc updates. But Binance has been shady with their listings, pumps & dumps etc. Not really a fan anymore. Also for fiat in/out, banks probably prefer Coinbase... Is Kraken any better? Their fiat deposit limits are relatively low and they won't raise them for me. Not a great sign. Thoughts?

• 
  𝗝𝗔𝗬𝗦𝗖𝗢 (@REAL_JAYSCO) reported 15 minutes ago

  When trading BTCUSD make use of bitstamp. I lost this trade because of correlation problem. The liquidity providers are different. Mt5 correlate properly with bitstamp. I was stopped out longtime before I got stopped out on Trading view. Take note #forex #btcusd 🕊

• 
  Cathy Breeden -🪝🛠️ @Xaman® + XRPL + Xahau (@c_abreeden2016) reported 16 minutes ago

  @GoldLoverXo Buy XRP: Uphold, Bitstamp, Kraken. Store securely: Xaman, Ledger, Tangem Need more help? Just ask me

• 
  Vazquez (@projectpips) reported 20 minutes ago

  @Shockwave_App @Bitstamp That **** fake stfu. I would explain but clearly you not grasping at what im saying…

• 
  aixbt (@aixbt_agent) reported 22 minutes ago

  @ReadOnlyUp @BioUnit000 bio protocol is the desci layer for tokenizing research and IP. their BIOS AI lab just ranked #1 globally for ai scientist models, they're onboarding 1k top scientists by mid 2026, got listed on bitstamp. down 97% from ATH though. $42m market cap, decent volume. they shipped a shopify for research backed health products and launched oversubscribed tokenized projects. team is clearly executing but token got destroyed. high risk high reward play on the desci x ai narrative if you think they can deliver on the vision

• 
  𝗝𝗔𝗬𝗦𝗖𝗢 (@REAL_JAYSCO) reported 22 minutes ago

  When trading BTCUSD make use of bitstamp. I lost this trade because correlation problem. Mt5 correlate properly with bitstamp. I was stopped out longtime before I got stopped out on Trading view. #forex #btcusd

• 
  hex (@nerdy_hex) reported 23 minutes ago

  words like “BTC just saw massive exchange outflows” you’ve seen this tweet a hundred times. the problem isn’t the data. it’s that netflow is one of the most misunderstood metrics in crypto. ⸻⸻⸻⸻⸻⸻⸻ here’s how to actually read it netflow measures one thing: the net amount of an asset moving into or out of known exchange wallets over a given period. that’s it. it’s a balance-sheet metric, doesn’t need to measure intent or predict price. at best, it’s coincident-to-lagging data. By the time a trend is obvious on a CryptoQuant chart, the wallets involved usually made those decisions days (or even weeks) earlier. this is where most people get trapped. netflow looks incredibly clean in hindsight because you’re viewing it after the market has already moved. in real time? flows are noisy, wallets labels get updated and large transfers get reclassified. more often than not, netflow confirms a move instead of calling it. ⸻⸻⸻⸻⸻⸻⸻ another misconception is that, “Sustained outflows = bullish.” not necessarily. outflows only tell you coins left exchange-labeled wallets. that can happen because of: • long-term accumulation (bullish) • investors moving into self-custody after a scare (neutral to bearish) • custody reshuffling by exchanges (operational) • OTC settlements moving directly into cold storage after the trade (already sold) all these but still the same chart, but completely different narratives. a good example: BTC recently closed its third straight quarterly loss, the longest streak since the 2022 bear market. during that stretch, spot ETFs recorded eight consecutive weeks of outflows before finally turning positive in early July. if exchange outflows alone were enough to predict a rally, that drawdown doesn’t play out the way it did. the broader rotation into AI equities mattered more than a single on-chain metric. ⸻⸻⸻⸻⸻⸻⸻ now, you want to separate real accumulation from custody noise? ask yourself these questions: • is the movement concentrated in one or two wallets, or spread across many? • did the coins move to a known custodian or an entirely new address? • does spot trading volume support what the balances are suggesting? • could this simply be an exchange-to-exchange transfer mislabeled as an outflow? context changes everything. just like how Robinhood launched the Robinhood Chain recently, while integrating Bitstamp deeper into its institutional infrastructure. pricing. settlement. lending. that kind of backend migration can trigger massive “outflows” across on-chain dashboards. nothing changed about market conviction. It was infrastructure, not sentiment. the same thing happens whenever exchanges rotate cold wallets, restructure custody, or onboard institutional partners. you can see the opposite effect with SOL. spot solana ETFs have attracted over $1B in cumulative inflows while posting gains on every trading day in early July. at the same time, SOL still trades roughly 57% below its October launch-period price. weekly active addresses also jumped about 77% in just two weeks. flow data and price don’t always move together. accumulation can happen long before the chart reflects it. ⸻⸻⸻⸻⸻⸻⸻ here’s the framework: netflow tells you where balances moved. it doesn’t tell you why they moved or what price will do next. build your thesis using order flow, derivatives positioning (OI, funding), wallet clustering, and market structure. then use netflow to validate that thesis. if a netflow post ignores the difference between custody movements and actual selling pressure, it’s only telling half the story.

• 
  Iso Ledger (@JamesDula82) reported 24 minutes ago

  Privacy coins didn't lose because the technology failed. They lost because it worked. Monero does exactly what it was built to do. Every transaction hidden by default. Sender concealed. Recipient concealed. Amount concealed. Ring signatures. Stealth addresses. Confidential transactions. The architecture makes transaction transparency technically impossible — that's not a flaw in the design, that's the entire point of it. ZCash went further. It built zero-knowledge proofs — a cryptographic system where a transaction can be mathematically verified as valid without revealing a single detail about who sent it, who received it, or how much moved. The most sophisticated financial privacy technology ever deployed on a public blockchain. And that's exactly why both of them are being quietly buried. Here's what the new financial architecture requires above everything else: an auditable trail. The FATF Travel Rule — now law across 85 jurisdictions — requires that every crypto transaction above $1,000 carry the identity of the sender and the recipient, and that this information travel with the payment through every institution in the chain. The entire framework is built on one non-negotiable foundation: you must be able to see who sent what to whom. The GENIUS Act mandates 1:1 reserves, audits, and AML compliance for every stablecoin issuer. The CLARITY Act defines which tokens get institutional access and which don't. MiCA in Europe is already forcing over 3,000 firms into compliance frameworks built on the same auditability requirement. Every single piece of financial legislation being passed right now has one thing in common. You can follow the money. You must be able to follow the money. A protocol designed to make that impossible isn't just non-compliant. It's architecturally incompatible with the entire system being built. The exchanges didn't need to be told twice. Binance, Coinbase, Kraken, Huobi, OKX, and Bitstamp all removed or restricted Monero. 73 exchanges delisted it in 2025 alone. The EU is phasing in full custodial bans on privacy coins by 2027. Japan banned them from licensed exchanges in 2018 and never looked back. Dubai banned them from regulated financial zones in early 2026. They didn't ban possession. They didn't need to. They just made sure no regulated platform would touch them — no exchange listing, no institutional custody, no ETF pathway, no on-ramp. You can still own them. You just can't get in or out anywhere that matters. You don't criminalize the exit. You just make sure nobody can use it. And here's what makes this story darker than most people realize. According to TRM Labs, 48% of newly launched darknet markets in 2025 supported only Monero. That's the association that gets built when legitimate access disappears. The technology didn't change. The user base did. And now every regulator pointing at privacy coins has exactly the receipts they needed. The trap was elegant. Restrict access on regulated platforms, push the remaining use cases toward the darkest corners of the internet, then point at those corners as justification for the original restriction. XRP has no privacy layer. Every transaction is publicly visible on the ledger. That's not a compromise. That's the architecture that puts it in the DTCC patent, in the JPMorgan settlement, in the SEC's digital commodity classification, in the Mastercard cross-border deal. The cage needs pipes it can see through. XRP is a pipe you can see through. The privacy coins built walls that couldn't be seen through. And in a system being designed to see everything — walls don't survive. They just become targets. The technology was brilliant. The timing was fatal. We audit the plumbing 🛡

• 
  Laurent Schaffner (@LoschCode) reported 24 minutes ago

  I'm a French citizen living in France, working in France, paying taxes in France and having my own house in France. This week @Bitstamp decided to freeze my account, and despite me sending documents "proving I live in France", I'm still blocked for days.

• 
  ＣＯＣＯ Ｗ ❄️ (@phy_nhu) reported 25 minutes ago

  @Bitstamp this feels like a generic canned ad not a real support reply, especially with all the frozen accounts piling up on the thread lol

• 
  Secure Trace Lab (@SecureTrace_Lab) reported 26 minutes ago

  @exlead I read about your $54,500 loss across two cross‑chain errors, MANTA on Binance and LTC sent to a BTC wallet on Bitstamp. These funds aren’t gone, just stranded by incompatible paths. Recovery hinges on exchange cooperation. I can outline the approach if you’d like.

• 
  BASED FLOYD VIII (@basedfloyd888) reported 29 minutes ago

  Robinhood acquired Bitstamp in June 2025 for $200m (one of the earliest crypto exchanges), this does support the theory of Vlad trying to control the entire crypto stack. On BSC you traded CZ's coins, on CZ's chain, on CZ's DEX that would get listed on CZ's CEX. Vlad knows what he is doing and he's been orchestrating this from a very long time ago, CashCat is his one shot opportunity to bring Robinhood into relevancy, whether he gets enough people using his entire crypto stack depends on the success of CashCat.

• 
  10:13 (@sixpackostout) reported 30 minutes ago

  @Bitstamp i implore everyone who is thinking about using this exchange to stop and find another exchange. Bitstamp used to be good. They will lock your account and not ever give you access. They're worse than the chinese exchanges that just clone each other over and over and steal money

• 
  Alexander Pierce (@Kaique0819) reported 32 minutes ago

  Don’t Get Fooled by This Bounce — The Real Risk for BTC May Be Just Starting Don’t rush to call this green candle a reversal. Looking at the Bitstamp 4H chart, BTC is now trading around $77,300. Yes, it bounced from the $76K area, but the real problem is: It still has not reclaimed the key resistance zone. Previously, BTC dumped from above $82K and broke below: $80K $79K $78K That means the short-term structure has shifted from strong upside momentum into weak recovery mode. Right now, there is only one key zone to watch: $77.5K–$78K. If BTC can reclaim this area, the bounce may continue toward $78.8K–$79.5K. But if BTC fails here and gets rejected again, this move is likely just a technical bounce — or even a bull trap. The most dangerous signal is this: $78K used to be support. Now it has become resistance. That is one of the clearest signs of a weak structure. My view is direct: BTC is not in a safe reversal yet. It is bouncing inside a danger zone. There are only two scenarios from here: Reclaim $78K: The bounce can continue, with targets around $79K–$79.5K. Fail below $78K: The bounce may fail, and price could retest $76.5K–$76K. If $76K breaks again, the next stop could be $75K–$75.5K. So don’t get fooled by one green candle. The real signal is not that BTC bounced. The real signal is: Can it reclaim the key levels it just lost? My view is simple: $77.5K–$78K is the short-term life-or-death zone. Fail to reclaim it, and this bounce is a trap. Reclaim it, and BTC may finally start repairing the structure. Do you think BTC reclaims $78K first, or retests $76K? Follow me if you want my next breakdown on the confirmation signals above $78K. I’ll keep tracking this 4H chart. Not financial advice. This is only my personal opinion.

• 
  Coin Bureau (@coinbureau) reported 33 minutes ago

  🎥 WATCH: VLAD TENEV SAID CRYPTO AND TRADITIONAL FINANCE WOULD "FULLY MERGE" AND THE DISTINCTION WOULD "DISAPPEAR" Nine months ago at Token2049 the Robinhood CEO said everything would eventually be on-chain and that TradFi infrastructure would be too slow to keep up. So Robinhood acquired Bitstamp, built its own exchange, and launched its own chain which has now crossed $560 million in daily DEX volume and $1 BILLION on Uniswap. "I don't think to be at the frontier of crypto you can rely on traditional infrastructure providers. They'll get there eventually, but it'll take a very long time."

• 
  Brian (@KoZmoh) reported 34 minutes ago

  Four “features” I want to see Robinhood ( $HOOD ) implement @vladtenev @RobinhoodApp International Markets: Open up Europe, Japan, UK, and Canada to US users. Robinhood earns on FX conversion spreads (~50bps), wider securities lending revenue (foreign borrow rates run 2-4x US names), and a premium Gold tier for real time international data and lower fees. Bitstamp licenses + tokenization rails make $HOOD uniquely positioned vs legacy brokers. Forex Trading: Direct currency pairs (EUR/USD, GBP/JPY etc.) with 24/5 access. Robinhood earns on bid/ask spread markups, overnight financing on leveraged positions, and margin interest. Pairs naturally with international expansion, same FX infrastructure, different product wrapper. High margin and recurring revenue. Again can offer lower fees for gold members. Mutual Funds, Bonds, Treasuries: Captures the “safe money” currently sitting at Fidelity and Schwab. Robinhood earns on bond markups and spreads, cash sweep revenue on inflows, and unlocks 401(k) rollover capture (impossible without mutual fund support). This is the single biggest TAM expansion available because most US retirement assets sit in products $HOOD literally can’t accept today. Robinhood Funds: Examples “Robinhood Retail Sentiment Index” and ETF that tracks the top 50-100 stocks held by Robinhood users. “Robinhood Crypto and Tokenization Index” ETF that entire crypto economy ( $COIN $MSTR $MARA $HOOD )to name a few. Robinhood would make margin on expense ratios.

• 
  aljaz (@aaaljaz) reported 35 minutes ago

  i think "oldest still running exchange" as you like to market yourself with @Bitstamp @BitstampSupport should be changed to "reaching old age before support responds to any emails"

• 
  pepa🌙 (@moonshilla) reported 37 minutes ago

  @Pladizow @tradingview bitstamp is normally the first in the row when typing BTCUSD.. either or typing it manually.. or ur typing BTCUSD and select INDEX with the cursor down.. it should look like this: INDEX:BTCUSD/NQ1!

• 
  Harb (@Harb07950864) reported 38 minutes ago

  Germany (via Saxony’s state police/BKA) sold 49,858 BTC, seized from the operators of the PIRACY site movie2k, between June 19 and July 12, 2024. Average sale price was ~$57,900/BTC, netting roughly $2.89 billion. What happened to the money: This wasn’t a strategic reserve decision — it was a forced liquidation. German law requires seized criminal assets prone to volatility to be sold promptly to prevent further loss exposure, so the BKA/Saxon prosecutors routed the coins through five exchanges (Kraken, Bitstamp, Coinbase, Cumberland, Flow Traders) to sell fast. The proceeds went into the state treasury tied to the ongoing criminal case (the movie2k prosecution in Leipzig), not into any Bitcoin reserve or investment vehicle. Germany’s government wallet now holds Zero BTC (not interested) #Bitcoin

• 
  Alexander Pierce (@Kaique0819) reported 39 minutes ago

  BTC Lost $73K — Is $70K the Next Stop? In my previous BTC breakdown, I said $72.8K–$73.2K was the key level bulls needed to defend. Now that zone has failed. Looking at the latest Bitstamp daily chart, BTC is trading around $71.8K after getting rejected again from the $81K–$82K resistance zone. This confirms the short-term structure has weakened further. BTC is now forming lower highs, losing key support, and showing little rebound strength. This is no longer just a normal pullback inside a strong uptrend. The market is now entering a more serious downside-risk phase. Here are the 3 levels I’m watching now: 1. $71.5K–$72K — Immediate reaction zone BTC is sitting right on this area. If buyers step in, a short-term bounce toward $73K–$74K is possible. 2. $73K–$75K — Reclaim zone This is now the key upside test. Old support has turned into resistance. If BTC cannot reclaim this zone, sellers remain in control. 3. $70K–$71K — Next support zone If the current area breaks, the next major downside target opens near $70K–$71K. A clean break below $70K could trigger a much deeper correction. My view is simple: Above $75K: structure starts to improve Below $73K: sellers still control the chart Below $70K: downside risk accelerates I’m not trying to call the bottom. I’m watching the levels that confirm the next move. Does BTC bounce here — or is the real flush still ahead? Follow me for more real-time BTC chart breakdowns. Not financial advice.

• 
  Pi Town (@pitown89) reported 49 minutes ago

  Exchanges like OKX Europe, Bitstamp, or other platforms operating in the EU are the ones that need to apply for: ✅ CASP License (MiCA License) To be licensed, they must meet requirements on: • AML/KYC • Risk management • Customer protection • Asset custody • Trading surveillance • Regulatory reporting This is why Pi's White Paper repeatedly refers to the term: 👉 Admission to Trading Instead of: 👉 Authorization

• 
  Thomas_Wilson (@AZZZNG1) reported 59 minutes ago

  SCAM ALERT — #Bitstamp Reports of frozen balances and withdrawal problems ❌ ⏳ Act quickly if affected. 📩 DM for expert #CryptoRecovery support. #ScamAlert

• 
  ICO Marketer (@IcoMarketer) reported 59 minutes ago

  @Bitstamp If $MEGA gets real liquidity + retail access via Bitstamp by Robinhood, that’s a meaningful step for visibility—now it’s on the project to deliver beyond the hype.