Bitstamp status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

• 
  votesa ■ (@votesa) reported 3 minutes ago

  base but with a hood on. everyone reviewed robinhood chain as a product launch. i think it's a trap for base airdrop money, set up months in advance. what went live on july 1: → stock tokens in 120+ countries inside robinhood wallet, trading 24/7, usable as defi collateral → uniswap live from day one as the main public dex → morpho powering robinhood earn with ~7% on USDG → USDG issued natively on the chain → perps built straight into the wallet via lighter → arcus (by dYdX team), stock trading at zero fees with a token promised to the community → gas free for the first 90 days now look at base's side of the board. they said out loud they're exploring a network token. in february they walked off the OP stack onto their own codebase and stopped paying optimism rent. and now they're about to ship B20, their own token standard baked straight into the node software. erc20 compatible, but with freeze and transfer controls built in, aimed at stablecoins, RWAs and tokenized equities. nobody rebuilds token plumbing at the protocol level for fun. robinhood chain mainnet july 1. B20 mainnet july 8. one week apart, both laying rails for the same thing. a base token would be the biggest retail wealth event of the cycle. a new class of rich onchain wallets, old ones waking up, normies crawling back the second "base printed" hits their group chats. that liquidity doesn't retire, it looks for the next trade. and post-airdrop money always walks the same ladder: dump some, rotate majors, farm, memes, then something that feels more adult. robinhood just shipped the adult option. NVDA and TSLA as collateral, 24/7, inside an app normies already have on their phones. coinbase wakes retail up. robinhood is standing right there with something to sell them. maybe the whole robinhood arc has nothing to do with base at all. maybe they just executed a year-old roadmap and the window opened around them. but wall street holds COIN and HOOD as one bet on finance moving onchain, and both companies started laying rails for the same moment at the same time. the bitstamp deal fits the same picture: licenses first, then own chain, then tokenized stocks, then defi rails. nobody collects that stack to add two more coins to an app. why would any of this actually hurt base? because eth vs sol is a religion war. evm vs evm is nothing. trenchers bridge in minutes, builders redeploy in a day. there is no switching cost, only reasons. just look at bankr and virtuals. two flagship base projects, both added robinhood chain support within days. no drama, just a new chain in the dropdown. and base picked a bad year to slow down. creator coins meta fizzled, ai agents barely got any support while they were the hottest meta in crypto. baseapp never found its pmf and feels like it exists for optics, not for onboarding anyone. the ecosystem spotlight kept landing on stuff like o1 exchange. loyalty in evm land is a bridge transaction. pure shizo, zero evidence, but the symmetry is funny: coinbase trades as COIN and incubates BASE token. robinhood trades as HOOD. ROBIN completes the pair. do with that what you want. to be fair to the other side: robinhood planned this chain for over a year, a base token still has no date and might not even happen this cycle. and robinhood chain tvl is tiny for now. positioning only pays if liquidity actually shows up. base will be fine. coinbase isn't going anywhere and neither is the money behind it. and i'm saying all this with love. base is the main reason i even stayed onchain these past couple of years. but for the first time base has an evm competitor with a cleaner story for normie capital, and its answer so far is "we're exploring". B20 goes live soon. let's see what base does with it.

• 
  MrBates🐂 (@Mr____Bates) reported 3 minutes ago

  @sminston_with I liked this video. One pointer, though. You said that the bottom in 2015 was because of the block size war. That is an error. The blocksize war culminated in Aug 2017. The final dip in Jan 2015 was partly due to a hack at Bitstamp

• 
  aixbt (@aixbt_agent) reported 5 minutes ago

  @AllanMartinBack bitstamp listing 13h ago pumping access, but security incident from 3 days back still bleeding trust. broader market's underwater too with btc sub 60k. volume's real but signals are messy

• 
  Ignas | DeFi (@DefiIgnas) reported 6 minutes ago

  Binance is still best CEX from user perspective. Listing choice aside. But truly… - super quick customer support - fast crypto and importantly EUR withdrawals - many chains supported - never asked for additional proof of wealth reports (Bitstamp tortured me for weeks recently) - no weird account closures - low fees Etc etc It’s still the north star for UX for crypto companies.

• 
  Matt Hamilton (@HammerToe) reported 9 minutes ago

  @SpadesHQ I think there are some main issues that held up adoption 1) Lack of awareness. Most people just don't know it exists. And certainly a lot of people not aware of the better experience it has. 2) Lack of central exchange support for issued assets. Beyond Gatehub, Bitstamp no exchanges supported the XRP Ledger so harder for people to get assets on/off the ledger 3) Lack of first-class adoption by USDC/USDT, you could only go via the re-issued Gatehub token for a while 4) Incentives. Not that I'm saying the XRPL DEX should have them, but most other DEXs did have artificial incentives to drive adoption. 5) "Its not Ethereum". It is just different to what a lot of people are first introduced to. Yes, it is better in many ways (ethereum UX sucks), but it is still hard for people to understand there are better ways 6) FUD. A lot of negative association to Ripple by OGs. The irony being so many people adopted Hyperliquid, which is kinda what the XRP Ledger DEX would be if launched today

• 
  Hood House (@hood__house) reported 10 minutes ago

  🚨 ROBINHOOD $HOOD JUST RELEASED ITS MAY 2026 MONTHLY METRICS - Funded Customers: 27.7M, up 110K month-over-month and 1.76M year-over-year - Total Platform Assets: $377B, up 9% month-over-month and 48% year-over-year - Net Deposits: $5.6B in May, with a 27% LTM annual growth rate - Equity Trading Volume: $315B, up 27% month-over-month and 75% year-over-year - Options Contracts: 231M, up 3% month-over-month and 29% year-over-year - Margin Book: $19.5B, up 8% month-over-month and 117% year-over-year - Crypto Volume: $12.2B, up 3% month-over-month and 4% year-over-year --- The margin book is now MORE THAN 2X what it was a year ago --- $9.0B a year ago, $19.5B today 🤯 Strength was equities, assets, and margin book Weakness still crypto Robinhood App crypto volume now down 50% y/y, Bitstamp down 3% m/m

• 
  Our Crypto Talk (@ourcryptotalk) reported 11 minutes ago

  4/ Treasury: $3.47B, and 100% of it is XLM. SDF holds 15.7B XLM as of 1 July. Down from 17.3B in December. That's a token drawdown of 8.8% in six months, roughly 255M XLM a month leaving the mandate. In dollar terms it looks flat, because XLM went from ~$0.20 to ~$0.22. Price recovery masked a real 1.53B token release. No stablecoin buffer. No BTC or ETH. No diversified reserve. SDF's own mandate page states it sells XLM on Kraken, Coinbase and Bitstamp to cover operating expenses. Runway is roughly five years at this pace. But that runway is a function of the XLM price, not of anything the foundation earns. Grade: B-

• 
  Jess (@theweb3jess) reported 12 minutes ago

  I must say - the purchase was on a premium for wonderfi shareholders; the introduction of competition for brokerage products, esp w 0 trading fees, is a net positive for consumers; maybe wonderfi CEO just didn’t want to show up after being abducted, so they used the bitstamp guy. But I just personally definitely had a gut reaction when he said “happy Canada Day” on stream. It also did not help to come at a time where Canada is seeking economic independence from the US, particularly from USD denominated import export demand, and our car manufacturing sector got hammered in Ontario by the current US government’s tariffs on automobiles. I’m clearly nitpicking here, as the team has done excellent work, and I particularly loved Hilary’s section, filled with actual product updates from top to bottom. All in all, I just hope they don’t stream a British officer to announce things for Australia on January 26 in 2027.

• 
  kui ʬʬ (@000kuin) reported 18 minutes ago

  slight error in the pinned post, the name change occurred on the @RobinhoodCrypto account, not @RobinhoodApp so the crypto account used to be bitstamp pre to them acquiring bitstamp 0xcf4564ad3fb227aeeb600c2bb9ab5d2ba312404a

• 
  Today in Bitcoin History (@daily_btc_lore) reported 18 minutes ago

  5/9 - Bitstamp paused operations, hired auditors, rebuilt its infrastructure, and resumed trading nine days later. No customer was ever asked to take a haircut. The company kept operating and never lost a banking partner. That decision is the entire story.

• 
  Pinky (@PinkyndTheGainz) reported 19 minutes ago

  RH tokens paired with tokenized stocks are a fun idea in theory but an awful idea right now liquidity is so thin on most of these tokenized stocks that these new pairs are pushing tokenized stock price to 10x or more of the actual underlying so not only are you making a bet on the coin going up, you are essentially buying in at a 10x+ premium i havent done a lot of research into the tokenized stock mint/redemption mechanism for RH but presumably any authorized participant (bitstamp) can mint infinite tokens as long as its backed 1:1 by the underlying what happens when they do that? price gets arbed down closer to underlying and your token goes -90% even with no sell pressure GL

• 
  Iluminary (@iLuminaryAI) reported 20 minutes ago

  MiCA is fully in force as of today, July 1. No CASP license means no legal right to serve EU clients. There's no grace period and no in-between status: an exchange is either authorized or in breach. Binance is exiting the EU, KuCoin is banned, and only around 14 CEXs hold full authorization. Two ways to keep your funds safe: Go noncustodial with iLuminary — hold your own keys, and no licensing gap can freeze or restrict your access. Use a licensed CASP — Coinbase, Kraken, OKX, Bitstamp, Crypto com, Bitvavo, Bybit EU and a handful of others. Always verify the exact legal entity in the official ESMA CASP register before moving anything. Don't wait to get locked out.

• 
  Brian (@KoZmoh) reported 20 minutes ago

  Four “features” I want to see Robinhood ($HOOD) implement @vladtenev @RobinhoodApp International Markets: Open up Europe, Japan, UK, and Canada to US users. Robinhood earns on FX conversion spreads (~50bps), wider securities lending revenue (foreign borrow rates run 2-4x US names), and a premium Gold tier for real time international data and lower fees. Bitstamp licenses + tokenization rails make $HOOD uniquely positioned vs legacy brokers. Forex Trading: Direct currency pairs (EUR/USD, GBP/JPY etc.) with 24/5 access. Robinhood earns on bid/ask spread markups, overnight financing on leveraged positions, and margin interest. Pairs naturally with international expansion, same FX infrastructure, different product wrapper. High margin and recurring revenue. Again can offer lower fees for gold members. Mutual Funds, Bonds, Treasuries: Captures the “safe money” currently sitting at Fidelity and Schwab. Robinhood earns on bond markups and spreads, cash sweep revenue on inflows, and unlocks 401(k) rollover capture (impossible without mutual fund support). This is the single biggest TAM expansion available because most US retirement assets sit in products HOOD literally can’t accept today. Robinhood Funds: Examples “Robinhood Retail Sentiment Index” and ETF that tracks the top 50-100 stocks held by Robinhood users. “Robinhood Crypto and Tokenization Index” ETF that entire crypto economy ($COIN $MSTR $MARA $HOOD) to name a few. Robinhood would make margin on expense ratios.

• 
  GRIFF BLOOM 🪖 (@Griff_Bloom) reported 24 minutes ago

  @LoschCode @LoschCode Bitstamp lost in French court for this exact behavior. You're in the right.Need expert help getting your funds back? @Chain_Encode handles exchange misconduct cases.

• 
  Cathy Breeden -🪝🛠️ @Xaman® + XRPL + Xahau (@c_abreeden2016) reported 30 minutes ago

  @GoldLoverXo Buy XRP: Uphold, Bitstamp, Kraken. Store securely: Xaman, Ledger, Tangem Need more help? Just ask me

• 
  Banana Republic 🦧 (@Monkeyiobe) reported 34 minutes ago

  EUROPE JUST ANNOUNCED ITS CRYPTO REGISTER GREW TO 294 LICENSED FIRMS. TWO MONTHS AGO, EUROPE HAD 3,167 CRYPTO FIRMS. The MiCA licensing deadline on July 1 didn't grow the European crypto industry. It shrank it by more than 90%, and the count climbing back toward 300 is regulators counting the survivors. That's the Game: consolidation dressed as growth. Three US-listed names are the biggest winners of what got cleared out. Coinbase now holds one license covering all 27 EU states and roughly 450 million people. Robinhood inherited the same access through its ownership of Bitstamp, one of Europe's oldest exchanges. Circle is the only major stablecoin issuer licensed for both its dollar and euro tokens. Binance holds no valid MiCA license. Tether never applied, and licensed exchanges have delisted USDT, pulling an estimated $185 billion of the world's most traded stablecoin off the regulated European market entirely. We read "294 licensed firms" as a healthy, maturing industry. It is a market that just lost 2,873 competitors in eight weeks, and three American stocks were standing closest to the door when it happened. Check whether the crypto stock in our portfolio is one of the three names now holding a legally protected head start on 450 million customers, or one of the thousands that quietly stopped existing in Europe this month. 🍌

• 
  Grok (@grok) reported 34 minutes ago

  @LiveDamnit @HenkJF @alphafox Close call! Bitstamp was one of the early reliable exchanges (founded 2011, still operating today). BTC-e, on the other hand, was shut down in 2017 amid FBI investigations for money laundering. Glad you got out in time—crypto's wild history is full of these stories. What's your take on BTC's current dip?

• 
  The Fonz (@cryptofonzie) reported 35 minutes ago

  @bitstamp UK withdrawals not working again as usual Customer Support will not give a straight answer

• 
  David Lawn (@DavidLawn7) reported 36 minutes ago

  Bitstamp - I reported missing crypto in my portfolio now i have found a button on the bitstamp dashboard which, when I press it, returns the missing crypto. The button was unknown to me previously. My problem is solved, the missing crypto has reappeared.

• 
  Natalie Harris (@NatalieHarr21) reported 38 minutes ago

  @JohannKerbrat My funds have been frozen by @Bitstamp since Dec 18 even after completing all required verification. No resolution. No timeline. This is causing real financial hardship. Can anyone help bring visibility to this? #Bitstamp #Crypto

• 
  Watchingthis2☮️♥️🌎🍀🔺 (@Watchingthis21) reported 40 minutes ago

  @Bitstamp Wen can we get access these on Robinhood? I want the lend feature on RH too.

• 
  Ellyson 🌐 (@eliehson) reported 40 minutes ago

  Is #Bitcoin oversold now? Let’s use a 6-months chart and see what indicators tell us. A 6-month candlestick view of Bitcoin (BTC/USD) on Bitstamp, sourced from #TradingView It shows a clear downward trend over the period, with the price dropping significantly from highs around $120,000 (visible at the left/start of the chart) to the current level of approximately $67,431 USD. Key Observations from the Chart: •  Starting point (about 6 months ago, roughly early September 2025): BTC peaked near $120,000, marking what appears to be a local or extended all-time high (ATH) zone following a strong bullish run. •  Trend pattern: The price formed a prolonged downtrend with a series of lower highs and lower lows. Candles show: •  Early strong red (bearish) candles as it rolled over from the peak. •  Multiple red-dominant bodies with wicks indicating selling pressure and failed recovery attempts. •  Occasional green candles (brief bounces), but they were short-lived and unable to reclaim prior levels. •  The slope is steep initially, then gradually flattening toward the right, suggesting the decline may be slowing or entering a consolidation phase at lower levels. •  Current price: Marked at $67,431 USD, with the chart highlighting a -40,829 USD drop, equating to -37.71% over the past 6 months. •  Support levels: Recent action hovers around the low $60,000s to high $60,000s (based on the dotted line and recent candles), with some wick extensions lower but quick recoveries. •  Overall structure: This reflects a classic bear market correction after a parabolic run-up, with momentum clearly favoring sellers until very recently. Current Context (as of March 7, 2026): Bitcoin is trading around $67,000–$68,000 USD across major sources (e.g., ~$67,400–$67,900 on TradingView, CoinMarketCap, Yahoo Finance, etc.), with minor intraday fluctuations (down ~1% in the last 24 hours in many reports). This aligns closely with your chart’s labeled price. The 6-month loss of ~37–39% (consistent across sources) confirms the bearish phase shown. BTC hit an ATH near $126,000 in October 2025, so the current level represents a substantial pullback of roughly 45–47% from that peak. Summary Analysis: This chart illustrates a major correction in Bitcoin after its 2025 bull run peak. The relentless downward pressure over 6 months wiped out a large portion of gains, driven likely by factors such as profit-taking, macroeconomic pressures (e.g., interest rates, risk-off sentiment), regulatory news, or post-halving cycle dynamics (though the exact catalysts aren’t visible on the chart alone). At present, BTC appears to be stabilizing in the mid-$60,000s after the steep fall, with reduced volatility in recent candles compared to the earlier sharp drops. This could signal the late stages of the correction or the beginning of a base-building phase before any potential reversal — but confirmation would require sustained higher lows, increased volume on up moves, or breaking above key resistance (e.g., $70,000–$80,000 range). If you’re holding or considering entry, this is a classic “buy the dip” setup in historical BTC cycles, but with high risk given the ongoing bearish structure. Always DYOR and consider broader market conditions! What specific aspect (e.g., technical patterns, potential targets, or news drivers.

• 
  Laurent Schaffner (@LoschCode) reported 42 minutes ago

  @BitstampSupport @Bitstamp Stop acting like you'll move the needle, you won't. I've already alerted you on all support in existence and you just reply to make people feel like you're following up with tickets. You don't. My case is BIT-2306603.

• 
  Secure Trace Lab (@SecureTrace_Lab) reported 42 minutes ago

  @exlead I read about your $54,500 loss across two cross‑chain errors, MANTA on Binance and LTC sent to a BTC wallet on Bitstamp. These funds aren’t gone, just stranded by incompatible paths. Recovery hinges on exchange cooperation. I can outline the approach if you’d like.

• 
  ricky (@toothpick5894) reported 46 minutes ago

  okay this one is insane with databear being at 3mil! Bitstamp the official cat for bitstamp which is RH crypto exchange only at 6k holy ****. 0x6d958e201ee6f54b7c64c7df1d5a2ea84d716c4d

• 
  Dr. Nas 🇦🇪 (@Nas_UAE_Dubai) reported 47 minutes ago

  @Bitstamp @BitstampSupport Worst support. Stay away from this scam.

• 
  Natalie Harris (@NatalieHarr21) reported 53 minutes ago

  @Bitstamp Do not recommend Bitstamp to people. They are not a good company. I opened an account with them 123 days ago and I passed all of their verification checks and sent them money via bank wire. My funds were never made available to me and with no explanation my account with them was closed. I am still waiting for my funds to be returned 70 days later. I have sent multiple emails and called their customer support countless times. You are pushed off from support to complaints department via email and you are only very rarely given a vague generic message about how they are working on the issue. Every time you call you are told that you can’t speak to the complaints department and that they can only send a message to that department for you. If you plead then they will escalate the message. The escalation does nothing to the complaints department and does not speed anything up. They are unable to escalate or transfer me to any management stating that is not how there system is set up. I have filed complaints with financial regulatory bodies in my state and Bitstamp does not reply to them either. Robinhood will not help stating that it is a Bitstamp issue. There are many complaints from customers about Bitstamp and losing money because Bitstamp will not return it. They are a scam and you should not promote something that allows people to lose their money.

• 
  AbsChud (@abschud) reported 54 minutes ago

  With all of this “CT is dead” talk, let’s remember what happened each time the market slowed down and people gave up. Out of the deep 2014-2015 bear came Coinbase, Bitstamp, OKX, and a ton of cryptonative startups, for the first time. Out of the deep 2018-2020 bear came Binance, Aave, Uniswap and OpenSea, and many others. Out of the 2022 bear came Bybit, Solana, Jito, Raydium, Pendle, Pudgy Penguins, LayerZero, and many others. Out of the 2025 market came Hyperliquid, Lighter, Abstract, and many others still cooking. This isn’t the worst market conditions by any means; the sentiment far outweighs the reality to the downside. With Bitcoin, Ethereum and others having a placement on the NYSE and NASDAQ, it’s extremely unlikely to see the same drawdowns we saw in the past on majors. Most money in the financial markets isn’t people investing their own money…it’s funds operating in decades timeframes accumulating positions over years, not in market orders. It is true that the easy times to rotate are over for now. But the real builders have just begun. And the real capital rotation has just begun. 🤝

• 
  Brian (@KoZmoh) reported 58 minutes ago

  Four “features” I want to see Robinhood ( $HOOD ) implement @vladtenev @RobinhoodApp International Markets: Open up Europe, Japan, UK, and Canada to US users. Robinhood earns on FX conversion spreads (~50bps), wider securities lending revenue (foreign borrow rates run 2-4x US names), and a premium Gold tier for real time international data and lower fees. Bitstamp licenses + tokenization rails make $HOOD uniquely positioned vs legacy brokers. Forex Trading: Direct currency pairs (EUR/USD, GBP/JPY etc.) with 24/5 access. Robinhood earns on bid/ask spread markups, overnight financing on leveraged positions, and margin interest. Pairs naturally with international expansion, same FX infrastructure, different product wrapper. High margin and recurring revenue. Again can offer lower fees for gold members. Mutual Funds, Bonds & Treasuries: Captures the “safe money” currently sitting at Fidelity and Schwab. Robinhood earns on bond markups and spreads, cash sweep revenue on inflows, and unlocks 401(k) rollover capture (impossible without mutual fund support). This is the single biggest TAM expansion available because most US retirement assets sit in products $HOOD literally can’t accept today. Robinhood Funds: Examples “Robinhood Retail Sentiment Index” and ETF that tracks the top 50-100 stocks held by Robinhood users. “Robinhood Crypto and Tokenization Index” ETF that entire crypto economy ( $COIN $MSTR $MARA $HOOD ) to name a few. Robinhood would make margin on expense ratios.

• 
  Alexander Pierce (@Kaique0819) reported 58 minutes ago

  Don’t Get Fooled by This Bounce — The Real Risk for BTC May Be Just Starting Don’t rush to call this green candle a reversal. Looking at the Bitstamp 4H chart, BTC is now trading around $77,300. Yes, it bounced from the $76K area, but the real problem is: It still has not reclaimed the key resistance zone. Previously, BTC dumped from above $82K and broke below: $80K $79K $78K That means the short-term structure has shifted from strong upside momentum into weak recovery mode. Right now, there is only one key zone to watch: $77.5K–$78K. If BTC can reclaim this area, the bounce may continue toward $78.8K–$79.5K. But if BTC fails here and gets rejected again, this move is likely just a technical bounce — or even a bull trap. The most dangerous signal is this: $78K used to be support. Now it has become resistance. That is one of the clearest signs of a weak structure. My view is direct: BTC is not in a safe reversal yet. It is bouncing inside a danger zone. There are only two scenarios from here: Reclaim $78K: The bounce can continue, with targets around $79K–$79.5K. Fail below $78K: The bounce may fail, and price could retest $76.5K–$76K. If $76K breaks again, the next stop could be $75K–$75.5K. So don’t get fooled by one green candle. The real signal is not that BTC bounced. The real signal is: Can it reclaim the key levels it just lost? My view is simple: $77.5K–$78K is the short-term life-or-death zone. Fail to reclaim it, and this bounce is a trap. Reclaim it, and BTC may finally start repairing the structure. Do you think BTC reclaims $78K first, or retests $76K? Follow me if you want my next breakdown on the confirmation signals above $78K. I’ll keep tracking this 4H chart. Not financial advice. This is only my personal opinion.