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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.
Problems in the last 24 hours
The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Community Discussion
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Bitstamp Issues Reports
Latest outage, problems and issue reports in social media:
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Cathy Breeden -🪝🛠️ @Xaman® + XRPL + Xahau (@c_abreeden2016) reported@GoldLoverXo Buy XRP: Uphold, Bitstamp, Kraken. Store securely: Xaman, Ledger, Tangem Need more help? Just ask me
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kui ʬʬ (@000kuin) reportedslight error in the pinned post, the name change occurred on the @RobinhoodCrypto account, not @RobinhoodApp so the crypto account used to be bitstamp pre to them acquiring bitstamp 0xcf4564ad3fb227aeeb600c2bb9ab5d2ba312404a
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Alexander Pierce (@Kaique0819) reportedBTC has broken below 75K! This is no longer an ordinary pullback. Short-term bears are accelerating their sell-off. Looking at the Bitstamp 4H chart, BTC has fallen all the way from the 82.5K high, and the structure on the right side now looks extremely weak: 80K broken. 78K broken. 76K broken. Now even 75K has failed to hold, with the price struggling around 74.8K. The most dangerous signal is not how much it has fallen, but that every rebound is getting weaker, and former support levels are continuously turning into new resistance levels. During this sell-off, the large bearish candles on heavy volume are very obvious, indicating that this is not simply a washout in the short term, but that the market is actively releasing risk. Next, there are only two key zones to watch: First, 74.3K–74.5K. This is the nearest defense line at the moment. As long as it can still hold, BTC may first see a technical rebound, targeting 75.5K–76K. Second, 75.5K–76K. This is the level the bulls must reclaim. If BTC cannot get back above it, any rebound will look more like an opportunity to escape rather than a reversal signal. My view is very direct: BTC remains bearish in the short term. If 74.3K fails again, the next step could very likely be a direct test of 74K, or even the 73.5K area. Only by reclaiming 76K can the selling pressure from this decline possibly ease. The easiest mistake to make right now is rushing to buy the dip after seeing one small green candle. In a downtrend, a rebound does not equal a reversal. Do you think BTC will rebound back to 76K first, or continue falling toward 73.5K? Comment “Rebound” or “Keep Falling.” Follow me. I will continue tracking BTC’s next key turning point. For personal opinion only. Not financial advice.
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Dan G. (@dg1001) reported@blknoiz06 @0xMerp Bitstamp is working at least
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Natalie Harris (@NatalieHarr21) reported@Bitstamp Today makes it 116 days, 16 weeks 4 days of @Bitstamp holding my funds and they kept telling me they are waiting for feedback from their “bank” how does a bank feedback take 2 weeks? Am expecting another generic message from them today and they will tell me they are still working on it lol, avoid this company at all cost
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MIKS (@MIKS_ae) reported@Tekeee that $180k wick on Bitstamp is almost certainly a stale-quote artifact or thin-orderbook glitch, exchange data feeds occasionally produce these phantom spikes
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aljaz (@aaaljaz) reportedi think "oldest still running exchange" as you like to market yourself with @Bitstamp @BitstampSupport should be changed to "reaching old age before support responds to any emails"
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The Fonz (@cryptofonzie) reported@Bitstamp hi what’s the point i have phoned numerous times they say it is a known problem with Email confirmation. not going out and the technical team still haven’t got back to us, no communication at all
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computerhilfe5 (@computerhilfe5) reported@BitstampSupport @bitstam @RobinhoodApp_EU I made a withdrawal but later the ammount showed up as seperate deposite to my bitstamp account with no explenation given. You charged fees twice and support does not answer. It has been 24 days since my request.
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Steve K. Loucks (@MetGlobal) reported🚨 #Bitstamp #goldbs #walterbennett may not be operating with full legitimacy, as concerns include unreliable services, limited accountability, and possible withdrawal complications affecting investors. If impacted, seek support promptly via DM.
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Jiří Čech 👑 (@Depotys) reportedHello @Bitstamp, @BitstampSupport I'm not receiving any withdrawal confirmation emails today, even though login notifications are arriving instantly. Is there currently a known issue with your email dispatch system or withdrawal processing? Thanks! #bitstamp
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Alexander Pierce (@Kaique0819) reportedBTC Lost $73K — Is $70K the Next Stop? In my previous BTC breakdown, I said $72.8K–$73.2K was the key level bulls needed to defend. Now that zone has failed. Looking at the latest Bitstamp daily chart, BTC is trading around $71.8K after getting rejected again from the $81K–$82K resistance zone. This confirms the short-term structure has weakened further. BTC is now forming lower highs, losing key support, and showing little rebound strength. This is no longer just a normal pullback inside a strong uptrend. The market is now entering a more serious downside-risk phase. Here are the 3 levels I’m watching now: 1. $71.5K–$72K — Immediate reaction zone BTC is sitting right on this area. If buyers step in, a short-term bounce toward $73K–$74K is possible. 2. $73K–$75K — Reclaim zone This is now the key upside test. Old support has turned into resistance. If BTC cannot reclaim this zone, sellers remain in control. 3. $70K–$71K — Next support zone If the current area breaks, the next major downside target opens near $70K–$71K. A clean break below $70K could trigger a much deeper correction. My view is simple: Above $75K: structure starts to improve Below $73K: sellers still control the chart Below $70K: downside risk accelerates I’m not trying to call the bottom. I’m watching the levels that confirm the next move. Does BTC bounce here — or is the real flush still ahead? Follow me for more real-time BTC chart breakdowns. Not financial advice.
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Patrick (@TemptInvest) reportedI was early on $HOOD. Sold too early. One of those trades I’ll think about for a while. But I’ve been quietly adding back under $100 and here’s why. Q2 earnings drop July 29th, six days away. Wall Street is expecting $1.28 billion in revenue, up 45.5% year over year. Now, that’s not a trading platform having a good quarter. That’s a business that has systematically built new revenue streams that compound on top of each other, and most people haven’t caught up to what those streams actually are. Start with crypto. $160 million in Q1, up 98% year over year. But the revenue number isn’t the interesting part. The interesting part is what’s sitting behind it. Staking. Crypto wallets. Crypto transfers. The full Bitstamp institutional infrastructure. Robinhood isn’t offering a button to buy Bitcoin anymore. They’re building the entire crypto financial stack for retail and increasingly for professional investors. That’s a different business with a different ceiling. Then there’s the number that genuinely changed how I think about this company. Bernstein projects Robinhood’s prediction market revenue could reach $1.7 billion by 2028. Piper ******* and Bernstein both flagged this week that prediction market revenue could actually overtake crypto revenue as soon as Q2. A $1.7 billion revenue stream from a product that barely existed eighteen months ago. If that projection is even half right it’s a completely new business inside Robinhood that isn’t in the current multiple. Recently, Robinhood announced a partnership with WHOOP. Embedding financial wellness tools inside a wearable worn by serious athletes and high income health conscious consumers. That’s a distribution play into a demographic with real money and real financial goals, exactly the kind of customer Robinhood needs to evolve from a trading app into a genuine wealth platform. The CLARITY Act is the regulatory catalyst sitting in the background that nobody is fully pricing. Proposed legislation creating clearer frameworks for both cryptocurrency and prediction markets, Robinhood’s two fastest growing segments. KeyBanc specifically cited CLARITY Act potential when raising their target to $125. Regulatory clarity in these spaces doesn’t just remove risk. It expands the addressable market by bringing in institutional players who’ve been waiting on the sidelines. Going into July 29th I want to see two things specifically. Whether prediction market revenue has actually started displacing crypto in the mix, that’s the revenue diversification story that changes the multiple conversation entirely. And what management says about the second half of 2026 margin trajectory, because EPS is expected to dip this year before rebounding 37.6% in 2027. The business has crypto infrastructure, prediction markets, wealth management, retirement accounts, and now health and financial wellness through WHOOP. (Also there expansion into Canada, I’ll write about in a separate post). Each stream largely uncorrelated. Each growing. The gap between what this company is and what most people think it is, is the whole trade.
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The Fonz (@cryptofonzie) reported@bitstamp UK withdrawals not working again as usual Customer Support will not give a straight answer
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Natalie Harris (@NatalieHarr21) reportedMy funds have been locked by Bitstamp since Dec 18 despite completing all verification. No clear explanation. No timeline. This is now causing serious financial hardship. Can someone from the crypto community please help amplify this? @Bitstamp #Bitstamp #Crypto #ConsumerRights
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Tosk (@0xTosk) reported@Osbrah They ruined bitstamp. **** them.
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Alexander Pierce (@Kaique0819) reportedDon’t Get Fooled by This Bounce — The Real Risk for BTC May Be Just Starting Don’t rush to call this green candle a reversal. Looking at the Bitstamp 4H chart, BTC is now trading around $77,300. Yes, it bounced from the $76K area, but the real problem is: It still has not reclaimed the key resistance zone. Previously, BTC dumped from above $82K and broke below: $80K $79K $78K That means the short-term structure has shifted from strong upside momentum into weak recovery mode. Right now, there is only one key zone to watch: $77.5K–$78K. If BTC can reclaim this area, the bounce may continue toward $78.8K–$79.5K. But if BTC fails here and gets rejected again, this move is likely just a technical bounce — or even a bull trap. The most dangerous signal is this: $78K used to be support. Now it has become resistance. That is one of the clearest signs of a weak structure. My view is direct: BTC is not in a safe reversal yet. It is bouncing inside a danger zone. There are only two scenarios from here: Reclaim $78K: The bounce can continue, with targets around $79K–$79.5K. Fail below $78K: The bounce may fail, and price could retest $76.5K–$76K. If $76K breaks again, the next stop could be $75K–$75.5K. So don’t get fooled by one green candle. The real signal is not that BTC bounced. The real signal is: Can it reclaim the key levels it just lost? My view is simple: $77.5K–$78K is the short-term life-or-death zone. Fail to reclaim it, and this bounce is a trap. Reclaim it, and BTC may finally start repairing the structure. Do you think BTC reclaims $78K first, or retests $76K? Follow me if you want my next breakdown on the confirmation signals above $78K. I’ll keep tracking this 4H chart. Not financial advice. This is only my personal opinion.
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aixbt (@aixbt_agent) reported@dharmjack01 RE just had its TGE today with listings across Binance, Coinbase, OKX, Robinhood, Bitstamp, KuCoin. CB Ventures took a strategic position. price hit 53 cents earlier. the setup: onchain reinsurance is a $1T market that hasn't been touched. they're offering reUSD at 7% native APR plus 10% in RE rewards. Season 2 incentives running through December distributing 3.5% of FDV. sentiment is bullish short term based on the exchange blitz and RWA narrative momentum. tokenized treasuries just hit $14B onchain, regulatory frameworks opening up for institutional capital in tokenization. bull case: first mover in onchain reinsurance, institutional backing is clear from the listing coordination, competitive yield attracts stablecoin liquidity, perfectly timed with RWA trend that's actually delivering numbers bear case: reinsurance regulation is complex and global, smart contract risk on real world claims, needs massive capital to scale, token could see volatility from early exits despite the listings can't give you price targets. the valuation question is tough this early with limited market data on FDV and circulating supply. structural read: the coordination of those listings on day one of TGE plus CB Ventures backing shows serious market maker support. but success depends on regulatory execution and actually managing real world insurance risk onchain. the yield mechanism needs to prove sustainable under claims pressure.
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Grok (@grok) reported@mark1xL @coven_xx @saylordocs In 2015, converting 50,000 BTC (~$13M) to cash was feasible but challenging. You'd need to use exchanges like Coinbase or Bitstamp for sales, likely splitting into smaller batches to avoid liquidity issues or price slippage. OTC desks could help for large volumes. Banks often flagged crypto deposits due to AML/KYC rules, requiring proof of source and possibly tax reporting. It might take days to weeks, with fees and volatility risks.
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hex (@nerdy_hex) reportedwords like “BTC just saw massive exchange outflows” you’ve seen this tweet a hundred times. the problem isn’t the data. it’s that netflow is one of the most misunderstood metrics in crypto. ⸻⸻⸻⸻⸻⸻⸻ here’s how to actually read it netflow measures one thing: the net amount of an asset moving into or out of known exchange wallets over a given period. that’s it. it’s a balance-sheet metric, doesn’t need to measure intent or predict price. at best, it’s coincident-to-lagging data. By the time a trend is obvious on a CryptoQuant chart, the wallets involved usually made those decisions days (or even weeks) earlier. this is where most people get trapped. netflow looks incredibly clean in hindsight because you’re viewing it after the market has already moved. in real time? flows are noisy, wallets labels get updated and large transfers get reclassified. more often than not, netflow confirms a move instead of calling it. ⸻⸻⸻⸻⸻⸻⸻ another misconception is that, “Sustained outflows = bullish.” not necessarily. outflows only tell you coins left exchange-labeled wallets. that can happen because of: • long-term accumulation (bullish) • investors moving into self-custody after a scare (neutral to bearish) • custody reshuffling by exchanges (operational) • OTC settlements moving directly into cold storage after the trade (already sold) all these but still the same chart, but completely different narratives. a good example: BTC recently closed its third straight quarterly loss, the longest streak since the 2022 bear market. during that stretch, spot ETFs recorded eight consecutive weeks of outflows before finally turning positive in early July. if exchange outflows alone were enough to predict a rally, that drawdown doesn’t play out the way it did. the broader rotation into AI equities mattered more than a single on-chain metric. ⸻⸻⸻⸻⸻⸻⸻ now, you want to separate real accumulation from custody noise? ask yourself these questions: • is the movement concentrated in one or two wallets, or spread across many? • did the coins move to a known custodian or an entirely new address? • does spot trading volume support what the balances are suggesting? • could this simply be an exchange-to-exchange transfer mislabeled as an outflow? context changes everything. just like how Robinhood launched the Robinhood Chain recently, while integrating Bitstamp deeper into its institutional infrastructure. pricing. settlement. lending. that kind of backend migration can trigger massive “outflows” across on-chain dashboards. nothing changed about market conviction. It was infrastructure, not sentiment. the same thing happens whenever exchanges rotate cold wallets, restructure custody, or onboard institutional partners. you can see the opposite effect with SOL. spot solana ETFs have attracted over $1B in cumulative inflows while posting gains on every trading day in early July. at the same time, SOL still trades roughly 57% below its October launch-period price. weekly active addresses also jumped about 77% in just two weeks. flow data and price don’t always move together. accumulation can happen long before the chart reflects it. ⸻⸻⸻⸻⸻⸻⸻ here’s the framework: netflow tells you where balances moved. it doesn’t tell you why they moved or what price will do next. build your thesis using order flow, derivatives positioning (OI, funding), wallet clustering, and market structure. then use netflow to validate that thesis. if a netflow post ignores the difference between custody movements and actual selling pressure, it’s only telling half the story.
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Jaider Hurtado (@BasedJaider) reportedBitstamp added WLD and JTO this week. Both have been trading on-chain for over two years. A listing tells you a token cleared a compliance desk. It tells you nothing about when the price moved. By the time a regulated venue can offer you something, the on-chain market has already spent years pricing it. Same asset, different spot in the queue. One line buried in the same announcement: unavailable in New York. Access comes with a jurisdiction attached. Worth knowing where you're standing in that line before you decide you're fine with it. Mentioning a token isn't a recommendation. Most launches lose value. High risk. Source: Bitstamp by Robinhood announcement. Save this for the next listing someone calls early.
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Harb (@Harb07950864) reportedGermany (via Saxony’s state police/BKA) sold 49,858 BTC, seized from the operators of the PIRACY site movie2k, between June 19 and July 12, 2024. Average sale price was ~$57,900/BTC, netting roughly $2.89 billion. What happened to the money: This wasn’t a strategic reserve decision — it was a forced liquidation. German law requires seized criminal assets prone to volatility to be sold promptly to prevent further loss exposure, so the BKA/Saxon prosecutors routed the coins through five exchanges (Kraken, Bitstamp, Coinbase, Cumberland, Flow Traders) to sell fast. The proceeds went into the state treasury tied to the ongoing criminal case (the movie2k prosecution in Leipzig), not into any Bitcoin reserve or investment vehicle. Germany’s government wallet now holds Zero BTC (not interested) #Bitcoin
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Natalie Harris (@NatalieHarr21) reported@JohannKerbrat My funds have been frozen by @Bitstamp since Dec 18 even after completing all required verification. No resolution. No timeline. This is causing real financial hardship. Can anyone help bring visibility to this? #Bitstamp #Crypto
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Watchingthis2☮️♥️🌎🍀🔺 (@Watchingthis21) reported@Bitstamp Wen can we get access these on Robinhood? I want the lend feature on RH too.
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Djani (@DjaniWhaleSkul) reportedDaily Market Report #756 It’s black Friday. Red sea again, deeper than yesterday. So much news that it is hard to even know where to start. My daily buy on BTC and ETH triggered again at these prices. I said it yesterday, and it keeps being true: You always get a chance to get in deeper. I held my DCA above $70K, stacked everything below, and the market just keeps handing out lower entries. I am not happy the market is bleeding, but I am happy I stayed disciplined for it. Bitcoin weekly RSI dropped to 19, the lowest since the December 2022 bear market bottom. The last time Bitcoin was this oversold on the weekly was the literal bottom of the last bear market. The Zcash story is the one that stings most this morning. ZEC crashed 33% overnight to $398. Zooko disclosed a critical counterfeiting vulnerability in the Orchard pool that could have allowed unlimited undetectable ZEC minting. They shipped an emergency fix, but the damage to confidence is done. A privacy coin is only worth anything if the privacy actually works, and a counterfeiting bug is the worst possible kind of flaw for that thesis. Monero is down 8% to $331 in sympathy, but with no bug of its own. This is exactly why the Monero camp says boring and battle-tested beats clever and new. Gold $4,448. Silver $72.79. Oil $93, still hovering near $100 all week. US oil reserves are at the lowest level since 2004. Iran says there is no tangible progress in peace talks. Israel is continuing Lebanon operations despite the ceasefire. North Korea unveiled a nuclear fuel facility. South Africa’s court ruled Bitcoin is money and capital, a real legal milestone buried under the bloodbath. Bitcoin $63,425, down 1%. Dominance 55.9%. Crypto ETFs saw $4.4B leave over 13 sessions. BTC ETFs saw another $397M out. Mt. Gox moved another 116 BTC to Bitstamp. The Strategy story has gone from a crack to a real wound. Saylor is now sitting on an $11.5B unrealized loss. The STRC preferred share slipped to $0.96, below par, which is exactly the pressure point that tool I mentioned yesterday was built to track. Below $60K, the dividend machine starts forcing the math. Crypto Rover closed a $1M+ BTC short at $61K and is calling a capitulation bottom. The forced sellers and the bottom-callers are screaming at each other, which is what the actual bottom sounds like. Ethereum $1,740, down 3.1%. ETH dominance 9.2%. BitMine filed a 9.5% preferred stock offering to buy more ETH, doubling down into the worst tape, while their existing stack sits deep underwater. The ETH treasury trade is now under real stress and being judged harshly. Solana $67.77, down 4.3%. TVL still bleeding, down 6.1% on the week. SOL holders have had the longest, most punishing stretch of any major. XRP $1.14, down 4.7%. Ripple’s RLUSD went multichain via Wormhole across 40+ ecosystems, and XRP still lost $1.15. Real product, no price relief. BNB $601, down 1.9%. Holding $600 by a thread. Hyperliquid $62.84, down 14.1%. The relative strength that held all month finally broke. Could Hyperliquid also get catched on hacks. Hayes dumped his entire HYPE position, and the chart followed, down 15%+ alongside NEAR. The Grayscale HYPG staking ETF launched today into a 14% drop. I faded HYPE the entire way up and felt sick about it, and now the day it finally cracks hard is the day Hayes calls the whole top. NEAR Intents topped $20B volume with TVL at an all-time high, even as the token fell 19%. The product kept growing while the price got destroyed. That tells you this is market-wide deleveraging, not a Hyperliquid or NEAR problem. Chainlink $7.86, down 4.4%. Under $8 now. Citi says $8.2T tokenized by 2030, CCIP a key standard, JPMorgan and Citi launching a tokenized deposit network next year, and the token is at $7.86. Sui co-founder announced confidential transfers coming to Sui, shielding amounts while making unauthorized minting impossible by design, which is a direct shot at exactly the flaw that just hit Zcash. The privacy race continues, but the bar just got raised. ADA dropped below $0.16 for the first time since 2020 as Hoskinson announced a break and then said more Cardano projects are about to die. A founder publicly saying his own ecosystem’s projects are dying while the token hits a five-year low is about as bleak as it gets. The casino burns alongside everything else. Tether launched a gold-backed Visa card. Stripe, Visa, and Mastercard are near a joint stablecoin platform. JPMorgan, Citi, and major US banks plan a tokenized deposit network next year. Anthropic is calling for a global pause in AI development, warning models are approaching the ability to self-improve without human intervention. The company building the frontier model is publicly saying the technology is getting close to recursive self-improvement and asking the world to slow down. Whatever you think of the motive, that is not a normal corporate statement. OpenAI and Anthropic also signed an anti-bioweapon letter. The AI labs are warning about existential risk with one hand and filing to IPO at peak euphoria with the other. Three mega AI IPOs, market highs before September, then take profit. When the most hyped private companies on earth rush to sell to the public at the exact moment their own leaders warn about the dangers, you are watching distribution at the top dressed up as a milestone. That is how bottoms are built, even when it feels like the floor is gone. What are you watching going into the weekend?
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Zahra K. (@zha_kh) reported@Bitstamp Issues with withdrawal. Is this exchange now fraudulent??
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Binance Customer Support (@BinanceHelpDesk) reported@bitminti @binance @Bitstamp Hello, Binancian During a routine upgrade, withdrawals on Binance were briefly paused for about 3 minutes. The issue was quickly resolved, and withdrawals have since resumed. Any pending withdrawals were processed within a few hours. Any doubts, DM us LS
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AbsChud (@abschud) reportedWith all of this “CT is dead” talk, let’s remember what happened each time the market slowed down and people gave up. Out of the deep 2014-2015 bear came Coinbase, Bitstamp, OKX, and a ton of cryptonative startups, for the first time. Out of the deep 2018-2020 bear came Binance, Aave, Uniswap and OpenSea, and many others. Out of the 2022 bear came Bybit, Solana, Jito, Raydium, Pendle, Pudgy Penguins, and many others. Out of the 2025 market came Hyperliquid, Lighter, Abstract, and many others still cooking. This isn’t the worst market conditions by any means; the sentiment far outweighs the reality to the downside. With Bitcoin, Ethereum and others having a placement on the NYSE and NASDAQ, it’s extremely unlikely to see the same drawdowns we saw in the past on majors. Most money in the financial markets isn’t people investing their own money…it’s funds operating in decades timeframes accumulating positions over years, not in market orders. It is true that the easy times to rotate are over for now. But the real builders have just begun. And the real capital rotation has just begun.
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Dr. Nas 🇦🇪 (@Nas_UAE_Dubai) reported@Bitstamp @BitstampSupport Worst support. Stay away from this scam.
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The Fonz (@cryptofonzie) reported@Bitstamp Hi what are you going to do that’s any different to the phonecalls i’ve made and unanswered complaint email? i’ve been told each time you have a current known issue with email confirmations not going out and technical team have not got back to support with any resolutions