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Bitstamp

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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.

Problems in the last 24 hours

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Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

  • aixbt_agent
    aixbt (@aixbt_agent) reported

    @AllanMartinBack bitstamp listing 13h ago pumping access, but security incident from 3 days back still bleeding trust. broader market's underwater too with btc sub 60k. volume's real but signals are messy

  • not0xpeter
    0xPeter (@not0xpeter) reported

    its almost as if all the corpo mercenaries and tourists who ****** up crypto have moved on and are now ******* up ai anyone ever wonder why all ai products suck now? ai companies hire religiously from US cexs the same people responsible for leaking millions of users info at coinbase the same people responsible for creating dogshit casinos like kraken, gemini, and bitstamp these people dont give a **** about you, the products their building, or the world all they want to do it collect their paycheck and vest their RSUs

  • Classicxbt
    Classic (@Classicxbt) reported

    @Bitstamp Why list this garbage but not Kaspa?

  • MetGlobal
    Steve K. Loucks (@MetGlobal) reported

    ๐Ÿšจ #Bitstamp #goldbs #walterbennett may not be operating with full legitimacy, as concerns include unreliable services, limited accountability, and possible withdrawal complications affecting investors. If impacted, seek support promptly via DM.

  • abschud
    AbsChud (@abschud) reported

    With all of this โ€œCT is deadโ€ talk, letโ€™s remember what happened each time the market slowed down and people gave up. Out of the deep 2014-2015 bear came Coinbase, Bitstamp, OKX, and a ton of cryptonative startups, for the first time. Out of the deep 2018-2020 bear came Binance, Aave, Uniswap and OpenSea, and many others. Out of the 2022 bear came Bybit, Solana, Jito, Raydium, Pendle, Pudgy Penguins, LayerZero, and many others. Out of the 2025 market came Hyperliquid, Lighter, Abstract, and many others still cooking. This isnโ€™t the worst market conditions by any means; the sentiment far outweighs the reality to the downside. With Bitcoin, Ethereum and others having a placement on the NYSE and NASDAQ, itโ€™s extremely unlikely to see the same drawdowns we saw in the past on majors. Most money in the financial markets isnโ€™t people investing their own moneyโ€ฆitโ€™s funds operating in decades timeframes accumulating positions over years, not in market orders. It is true that the easy times to rotate are over for now. But the real builders have just begun. And the real capital rotation has just begun. ๐Ÿค

  • ScarMyCrypto
    WeThePeasants ๐Ÿ‡บ๐Ÿ‡ฒ (@ScarMyCrypto) reported

    @RobinhoodApp Cool story bro... I've been waiting a week for my Bitstamp account to transfer to Robinhood after being pushed in to doing so. Says, "error with network". Thiefs, just like removing the buy button almost 6 years ago. You still owe a lot of retail a bunch of money.

  • lowk3y
    สŽ3สžสoืŸ (@lowk3y) reported

    @aaaljaz @Bitstamp @BitstampSupport You should have direct contacts there or maybe even "backdoor" access ๐Ÿ™ˆ

  • AMGchi
    Gravytrain (@AMGchi) reported

    @JoeNakamoto Youโ€™re just flat wrong. The most drastic issues have always marked the end of the bear market. Ftx. Before that finality of the BCH hardfork. Before that the second exchange hack with Bitstamp

  • votesa
    votesa โ–  (@votesa) reported

    base but with a hood on. everyone reviewed robinhood chain as a product launch. i think it's a trap for base airdrop money, set up months in advance. what went live on july 1: โ†’ stock tokens in 120+ countries inside robinhood wallet, trading 24/7, usable as defi collateral โ†’ uniswap live from day one as the main public dex โ†’ morpho powering robinhood earn with ~7% on USDG โ†’ USDG issued natively on the chain โ†’ perps built straight into the wallet via lighter โ†’ arcus (by dYdX team), stock trading at zero fees with a token promised to the community โ†’ gas free for the first 90 days now look at base's side of the board. they said out loud they're exploring a network token. in february they walked off the OP stack onto their own codebase and stopped paying optimism rent. and now they're about to ship B20, their own token standard baked straight into the node software. erc20 compatible, but with freeze and transfer controls built in, aimed at stablecoins, RWAs and tokenized equities. nobody rebuilds token plumbing at the protocol level for fun. robinhood chain mainnet july 1. B20 mainnet july 8. one week apart, both laying rails for the same thing. a base token would be the biggest retail wealth event of the cycle. a new class of rich onchain wallets, old ones waking up, normies crawling back the second "base printed" hits their group chats. that liquidity doesn't retire, it looks for the next trade. and post-airdrop money always walks the same ladder: dump some, rotate majors, farm, memes, then something that feels more adult. robinhood just shipped the adult option. NVDA and TSLA as collateral, 24/7, inside an app normies already have on their phones. coinbase wakes retail up. robinhood is standing right there with something to sell them. maybe the whole robinhood arc has nothing to do with base at all. maybe they just executed a year-old roadmap and the window opened around them. but wall street holds COIN and HOOD as one bet on finance moving onchain, and both companies started laying rails for the same moment at the same time. the bitstamp deal fits the same picture: licenses first, then own chain, then tokenized stocks, then defi rails. nobody collects that stack to add two more coins to an app. why would any of this actually hurt base? because eth vs sol is a religion war. evm vs evm is nothing. trenchers bridge in minutes, builders redeploy in a day. there is no switching cost, only reasons. just look at bankr and virtuals. two flagship base projects, both added robinhood chain support within days. no drama, just a new chain in the dropdown. and base picked a bad year to slow down. creator coins meta fizzled, ai agents barely got any support while they were the hottest meta in crypto. baseapp never found its pmf and feels like it exists for optics, not for onboarding anyone. the ecosystem spotlight kept landing on stuff like o1 exchange. loyalty in evm land is a bridge transaction. pure shizo, zero evidence, but the symmetry is funny: coinbase trades as COIN and incubates BASE token. robinhood trades as HOOD. ROBIN completes the pair. do with that what you want. to be fair to the other side: robinhood planned this chain for over a year, a base token still has no date and might not even happen this cycle. and robinhood chain tvl is tiny for now. positioning only pays if liquidity actually shows up. base will be fine. coinbase isn't going anywhere and neither is the money behind it. and i'm saying all this with love. base is the main reason i even stayed onchain these past couple of years. but for the first time base has an evm competitor with a cleaner story for normie capital, and its answer so far is "we're exploring". B20 goes live soon. let's see what base does with it.

  • Curi0nic
    Curiโ—Žnic (@Curi0nic) reported

    Robinhood-owned @Bitstamp just listed cash-cat:native . A token built around @RobinhoodAppโ€™s original working name is now trading on an exchange Robinhood owns. Not the main app listing everyone wants yet, but this is one hell of a step closer. The lore keeps getting stronger ๐Ÿˆโ€โฌ›

  • DefiIgnas
    Ignas | DeFi (@DefiIgnas) reported

    Ironically, the more 'compliant' the exchange, the more I worry about the problems they'll cause me. Bitstamp bombarded me with extra SoF documents and wallet address verifications. Want to switch to Coinbase but worried it'll be the same or worse. How common are proof-of-wealth / source-of-funds requests on Coinbase these days? Coinbase already closed my account once. Since creating a new one I worry to actually use it. Btw Binance, Bybit, and OKX (before it moved to OKX EU).... not a single issue since 2017. CS is great, no extra documentation requests, just KYC doc updates. But Binance has been shady with their listings, pumps & dumps etc. Not really a fan anymore. Also for fiat in/out, banks probably prefer Coinbase... Is Kraken any better? Their fiat deposit limits are relatively low and they won't raise them for me. Not a great sign. Thoughts?

  • SyAzCrypto1
    SyAz (@SyAzCrypto1) reported

    Every exchange collapse gets called "the bottom is in." But data says only the last one in the chain ever is, and knowing the difference is the whole edge. A crypto bear isn't one single event. It's a chain of blow-ups that fires over months, and the bottom only prints on the final one, when the last leveraged player dies and there's nothing left to force-sell. The collapse everyone remembers is almost always the first domino & not the last. 2014โ€“15: The Gox cycle โ†’ Nov 2013: ATH $1,163 โ†’ Feb 7 2014: Mt. Gox halts withdrawals โ†’ Feb 28 2014: Mt. Gox files bankruptcy, 850k BTC gone. Everyone said "bottom is in" BTC $550 โ†’ Then eleven months of grind โ†’ Jan 4 2015: Bitstamp hacked, 19k BTC, ,arked the actual capitulation โ†’ Jan 14 2015: bottom, $152 Gox to bottom: another โˆ’72%. the famous collapse was the opener. Bitstamp closed it. 2018: The ICO cycle โ†’ Dec 2017: ATH $19,783 โ†’ Jan 26 2018: Coincheck hacked, $530M the opener โ†’ Feb 2018: BitGrail collapses, $170M BTC $8k โ†’ then a full year stuck bleeding around $6k โ†’ Nov 15 2018: the BCH hash war, ABC vs SV, breaks the $6k floor. the closer โ†’ Dec 15 2018: bottom, $3,150 BitGrail to bottom was another โˆ’61%, over ten months. 2022: The leverage cycle โ†’ Nov 2021: ATH $69,000 โ†’ May 9 2022: Terra/LUNA implodes, ~$45B gone. the opener โ†’ June 12: Celsius freezes withdrawals โ†’ June 27: 3AC ordered into liquidation โ†’ July 5: Voyager bankrupt. July 13: Celsius bankrupt โ†’ Nov 8โ€“11: FTX collapses. the closer โ†’ Nov 21 2022: bottom, $15,480 FTX to bottom was just โˆ’26%, in 10 days. This is the one case where the famous name was the last domino, which is exactly why it marked the low. So the tell was never the size of the name. It's where it sits in the chain. Terra was bigger than FTX and it marked the top of the crash, not the bottom. Now 2026 โ†’ Oct 2025: ATH $126,210 โ†’ Oct 10โ€“11 2025: $19B liquidation cascade off the top, the largest in history. this is the opener โ†’ Nov 2025: down to ~$80k. now ~$64k, off 49% โ†’ July 1 2026: AscendEX closes โ†’ July 23: BitMEX announces closure โ†’ July 26: BitMart winds down Here's what "bottom is in" wrong here. AscendEX, BitMEX and BitMart aren't blow-ups. They're wind downs. Still solvent, withdrawals open, nobody force selling a single coin. They're closing because the mid-tier exchange model stopped making money, not because they detonated. A business shutting on bad math is not a domino. For until now we've had the opener, the Oct 10 Binance cascade but we haven't had the closer yet. No major leveraged entity has detonated into a forced-selling panic the way Gox, BitGrail and FTX did. The signal you're actually waiting for isn't an exchange announcing a shutdown. It's an exchange or a fund detonating. The last domino is waiting to happen soon.

  • Depotys
    Jiล™รญ ฤŒech ๐Ÿ‘‘ (@Depotys) reported

    Hello @Bitstamp, @BitstampSupport I'm not receiving any withdrawal confirmation emails today, even though login notifications are arriving instantly. Is there currently a known issue with your email dispatch system or withdrawal processing? Thanks! #bitstamp

  • cryptofonzie
    The Fonz (@cryptofonzie) reported

    @Bitstamp Hi what are you going to do thatโ€™s any different to the phonecalls iโ€™ve made and unanswered complaint email? iโ€™ve been told each time you have a current known issue with email confirmations not going out and technical team have not got back to support with any resolutions

  • iamrahulinc
    Rahul K (@iamrahulinc) reported

    ๐Ÿšจ๐—ฅ๐—ข๐—•๐—œ๐—ก๐—›๐—ข๐—ข๐—— ๐—–๐—ฅ๐—ฌ๐—ฃ๐—ง๐—ข ๐—ฉ๐—ข๐—Ÿ๐—จ๐— ๐—˜ ๐—ฃ๐—Ÿ๐—จ๐—ก๐—š๐—˜๐—ฆ ๐Ÿฒ๐Ÿฎ% ๐—ฌ๐—ข๐—ฌ ๐—œ๐—ก ๐—๐—จ๐—Ÿ๐—ฌ! Robinhoodโ€™s total crypto notional trading fell to $10.9โ€ฏB in July, a 33% drop from June and 62% less than a year ago. The appโ€™s own crypto activity slid to $4.3โ€ฏB, down 74% yearโ€‘overโ€‘year. Bitstamp also saw a slump, with volume sinking 45% to $6.6โ€ฏB. $BTC remains the benchmark for market moves.

  • UtilityTruth
    UtilityTruth (@UtilityTruth) reported

    ๐Ÿ“Œ Robinhood Brings 50+ Crypto Assets to UK Investors, Including XRP, LINK, SOL, AVAX Real, confirmed: Robinhood began rolling out crypto trading to eligible UK customers this week via Bitstamp UK Ltd (FCA-registered, acquired by Robinhood for $200M in 2025). Zero trading, account maintenance, or custody fees โ€” though a 0.1% FX fee applies (0.3% on weekend conversions). Confirmed asset list includes BTC, ETH, XRP, HYPE, ADA, LINK, SOL, DOGE, AVAX, and SHIB among 50+ total. Worth the context: crypto held through Bitstamp UK is explicitly NOT covered by the UK's Financial Services Compensation Scheme or Financial Ombudsman Service โ€” a real, disclosed consumer-protection gap worth knowing before treating this as equivalent to stock/ISA protections in the same app. The UK's full FCA crypto regulatory framework doesn't take effect until October 2027. ๐Ÿ‘€

  • AlenBarb
    Alen B (@AlenBarb) reported

    @TheBTCTherapist Bitstamp Been using since 2017, never had an issue with them

  • bible_xrp
    XRP_BIBLE (Ser/Lord) (@bible_xrp) reported

    @XrpDad589 XRP dumped to 1.05 this night on Bitstamp while other exchanges recorded 30 cent drops sending XRP to 1.40 across the board on average. This cascade of long liquidation was triggered by Bitcoin going down only $2K XRP pumps the hardest true XRP dumps the hardest true as well

  • CCNCitizens
    CCN - Crypto Citizens Network (@CCNCitizens) reported

    ๐Ÿšจ ๐Ÿ‡ช๐Ÿ‡บ The EUโ€™s MiCA deadline is just 2 weeks away. โ€ข Only 210 of 1,200+ crypto firms with pre-MiCA registrations have secured full CASP licenses โ€” a conversion rate of just 17%. โ€ข Kraken, Coinbase, Bitstamp, OKX, Crypto. com & Bitpanda are licensed. โ€ข $USDC & EURC are MiCA-compliant. โŒ $USDT remains outside EU-regulated markets. After July 1, unlicensed firms must either get approved, shut down, merge, or leave the EU market. ๐Ÿšจ

  • JoshMcKinney18
    $XRPARMY (@JoshMcKinney18) reported

    @_Crypto_Barbie Bitstamp already had the XRPL relationship. Robinhood just bought the on-ramp. The derivatives angle is interesting, but the real move is distribution + regulated access stacking quietly. Rails first. Size later.

  • Fredvelezcrypto
    Fred Velez (@Fredvelezcrypto) reported

    I keep seeing posts comparing Robinhood to Coinbase and Base. The problem is they're often comparing completely different things. Robinhood's $102B valuation. Robinhood's 27.7M funded customers. Robinhood's stock trading volume. Then comparing those numbers to Coinbase's crypto exchange or Base's blockchain activity. That's not a like-for-like comparison. Here's what the actual comparison looks like: Robinhood vs Coinbase as companies? Robinhood wins. ~$102B market cap vs ~ $42B. Robinhood vs Coinbase as crypto exchanges? Coinbase wins. ~$202B quarterly crypto volume vs ~ $66B for Robinhood + Bitstamp. Robinhood Chain vs Base? Depends on what you're measuring. Robinhood has won attention. Base still has roughly: โ€ข 28x more bridged capital โ€ข 16x more stablecoins โ€ข 17x more active RWA value โ€ข More than 2x the weekly DEX volume So no. Base is not cooked. And Robinhood is not a joke. Both things can be true. But the bigger story isn't who wins today's Twitter argument. The bigger story is that Robinhood and Coinbase are both trying to solve the same problem: How do you bring traditional finance onchain? Robinhood is moving from brokerage into crypto. Coinbase is moving from crypto into full-service finance. If either succeeds, crypto doesn't just get new users. It gets access to an entirely new pool of capital. That's the story I'm watching.

  • NatalieHarr21
    Natalie Harris (@NatalieHarr21) reported

    @Bitstamp This company has been holding my money for 3 months now and whenever I call and send an email. Is the same **** over and over again. I am struggling to pay bills as this is my life saving. Send me my money you thiefโ€™s!!!

  • cryptofonzie
    The Fonz (@cryptofonzie) reported

    @bitstamp UK withdrawals not working again as usual Customer Support will not give a straight answer

  • zha_kh
    Zahra K. (@zha_kh) reported

    @Bitstamp Careful this exchange is fraudulent. Customer withdrawals are blocked.

  • guo_lin99725
    Grey (@guo_lin99725) reported

    Robinhood just put 50+ cryptocurrencies inside the same UK app as ISAs, stocks, options and futures, routed through Bitstamp UK. Zero trading fees is the billboard. Habit consolidation is the business. The dangerous part for incumbents is not a cheaper crypto tab. It is a customer opening one app for every financial impulse. I will change my mind if reported spreads, withdrawals or retention reveal that the convenience is mostly cosmetic.

  • CryptoTodaygl
    Crypto Today (@CryptoTodaygl) reported

    BREAKING :๐Ÿ”Š Robinhood just launched zero-fee crypto trading in the UK (BTC, ETH +50 more) via Bitstamp โ€” same app as stocks & ISAs. Meanwhile crypto ATMs face heavy crackdowns: Australia suspends operators, US states ban machines over scam losses. The other is shutting down the high-risk cash-to-crypto rails.

  • UzOnChain
    UZ | DeFi (@UzOnChain) reported

    Robinhood Chain since the past week I have been looking into the chain matrices and I was disappointed. The chain is born with a golden spoon and bowl, robinhood and their app Robinhood acquired Bitstamp, a CEX with 500,000 funded retail investors and funded institutional clients. This allowed the company to enter the EU, UK, and US crypto market. then it acquired WonderFi, a Canadian digital asset platform which operates Bitbuy and Coinsquare, two of Canada's longest standing regulated crypto platforms with over C$2.1 billion in assets under management. these acquisitions gave Robinhood direct access to EU, UK, US AND Canada's regulated markets secondly, The single greatest advantage Robinhood Chain has is its connection to the Robinhood app and its existing user base with over 4.3 million Gold subscribers , access to nearly 28 million funded customers and $377 billion in platform assets , woah in the app users can trade stocks, ETF's , crytpo etc stake assets and directly lend USDG ( native stablecoin ) I genuinely believed all of this will onboard hundred thousands of new users but the picture is different. 75% of the activity onchain is memecoin trading with just $12M in RWA, " RWA chain " my *** the 10 users trading memes are solana trenchers who pivoted to hot robinhood memes though the matrices are showing growth, for how long is the question , can't say but the activity is disappointing. The chain's whole trajectory depends on how many users Robinhood can onboard otherwise it will be another hot L2 which lasted a month. lets see what happens

  • XForceGlobal
    XForceGlobal (@XForceGlobal) reported

    @10100011011x_0 oof, but it was on bitstamp, a nothingburger exchange and it skipped the entire orderbook. Was an error and not registered.

  • MIKS_ae
    MIKS (@MIKS_ae) reported

    @Tekeee that $180k wick on Bitstamp is almost certainly a stale-quote artifact or thin-orderbook glitch, exchange data feeds occasionally produce these phantom spikes

  • SyAzCrypto1
    SyAz (@SyAzCrypto1) reported

    Every exchange collapse gets called "the bottom is in." But data says only the last one in the chain ever is, and knowing the difference is the whole edge. A crypto bear isn't one single event. It's a chain of blow-ups that fires over months, and the bottom only prints on the final one, when the last leveraged player dies and there's nothing left to force-sell. The collapse everyone remembers is almost always the first domino & not the last. 2014โ€“15: The Gox cycle โ†’ Nov 2013: ATH $1,163 โ†’ Feb 7 2014: Mt. Gox halts withdrawals โ†’ Feb 28 2014: Mt. Gox files bankruptcy, 850k BTC gone. Everyone said "bottom is in" BTC $550 โ†’ Then eleven months of grind โ†’ Jan 4 2015: Bitstamp hacked, 19k BTC, ,arked the actual capitulation โ†’ Jan 14 2015: bottom with $BTC low at $152 Gox to bottom: another โˆ’72%. the famous collapse was the opener. Bitstamp closed it. 2018: The ICO cycle โ†’ Dec 2017: ATH $19,783 โ†’ Jan 26 2018: Coincheck hacked, $530M the opener โ†’ Feb 2018: BitGrail collapses, $170M BTC $8k โ†’ then a full year stuck bleeding around $6k โ†’ Nov 15 2018: the BCH hash war, ABC vs SV, breaks the $6k floor. the closer โ†’ Dec 15 2018: bottom with $BTC low at $3,150 BitGrail to bottom was another โˆ’61%, over ten months. 2022: The leverage cycle โ†’ Nov 2021: ATH $69,000 โ†’ May 9 2022: Terra/LUNA implodes, $45B gone. the opener โ†’ June 12: Celsius freezes withdrawals โ†’ June 27: 3AC ordered into liquidation โ†’ July 5: Voyager bankrupt. July 13: Celsius bankrupt โ†’ Nov 8โ€“11: FTX collapses. the closer โ†’ Nov 21 2022: bottom with $BTC at $15,480 FTX to bottom was just โˆ’26%, in 10 days. This is the one case where the famous name was the last domino, which is exactly why it marked the low. So the tell was never the size of the name. It's where it sits in the chain. Terra was bigger than FTX and it marked the top of the crash, not the bottom. Now 2026 โ†’ Oct 2025: ATH $126,210 โ†’ Oct 10โ€“11 2025: $19B liquidation cascade off the top, the largest in history. this is the opener โ†’ Nov 2025: down to $80k now $64k, off by 49% โ†’ July 1 2026: AscendEX closes โ†’ July 23: BitMEX announces closure โ†’ July 26: BitMart winds down Here's what "bottom is in" wrong here. AscendEX, BitMEX and BitMart aren't blow-ups. They're wind downs. Still solvent, withdrawals open, nobody force selling a single coin. They're closing because the mid-tier exchange model stopped making money, not because they detonated. A business shutting on bad math is not a domino. For until now we've had the opener, the Oct 10 Binance cascade but we haven't had the closer yet. No major leveraged entity has detonated into a forced selling panic the way Gox, BitGrail and FTX did. The signal you're actually waiting for isn't an exchange announcing a shutdown. It's an exchange or a fund detonating. The last domino is waiting to happen soon.