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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bitstamp. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bitstamp users through our website.
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Mobile App (50%)
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Login (25%)
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Withdrawals (25%)
Live Outage Map
The most recent Bitstamp outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bilbao |
Mobile App | |
 Binghamton |
Mobile App | |
 Ulm |
Login | |
 Naples |
Withdrawals | |
 Lucknow |
Mobile App | |
| Naples |
Withdrawals |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bitstamp Issues Reports
Latest outage, problems and issue reports in social media:
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Ry
(@trade1ryan) reported
@Bitstamp Are there options to stake xrp? Do you have a card service?
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Cybersecurity_Researcher
(@CyberSecurity_R) reported
@Brbishop12 @Bitstamp Kindly send me a DM via @Cybersecurity_R or +1 925-412-1391 to help you recover your hacked/locked account and also resolve all accounts issue.
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Darren Hull
(@darren_hull) reported
@Bitstamp That’s a terrible graph that suggests the opposite to what you are suggesting …
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Swissquote
(@Swissquote) reported
@NewHomeDef @Bitstamp Hello, We are working at full speed to extend our cryptocurrency list for transfers and hope to be able to present our customers with improved services as soon as possible. We therefore forwarded your suggestion for product implementation to the responsible team.
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MattyXRP
(@BallzDeepXRP) reported
@Bitstamp This was September. It's now mid October and still nothing. Zero. No communication. No update. Really poor and disappointing customer service. At least chuck out an updated tweet. You're losing clients.
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NikiConolly
(@Signome) reported
@Brbishop12 @Bitstamp Dm @legittoolz ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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ARC-Group
(@ARC_GroupSA) reported
@Bitstamp Been with @bitstamp for 4years, & never had a problem, great service, great exchange, generally always a 10 out of 10 experience but the responses in the support chat function when asked about the airdrop for SGB tokens is very robotic, not even a answer on a rough eta?
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Kiymet
(@Kiymet79) reported
@Bitstamp @zebedeeio Aren’t you tired of keep reading that your costumers want there SGB? What the hell is wrong that you don’t distribute what is not yours but ours?! We want to know, are you delegating our SGB?! Will you give out SGB before the screenshots or are you going to support the next one?
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Tobbe.RAY
(@TobbeTheTipper) reported
I feel like spot players that accumulated around 40k has been selling past few days at these levels, does not mean it cant go higher but looks like its slowing down a bit as they take profit, specially Bitstamp and Bitfinex
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Up up and away
(@btctoinfinity) reported
Do you know what beauty of $inj is? That exchanges like @Bitstamp and @coinbase can access to derivates with liqudity if they run relayer and get 40% from fees. Other 60% goes toward buy and burn. Inj is dex with shared orderbook between relayers and 0 gas fee $btc $eth $bnb
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Matthew Wheatley
(@Matthew88290928) reported
@Bitstamp BEWARE OF KUCOIN Frozen out of my account when I regained access everything was stolen. They haven’t even replied to my pleas for help. Based in Singapore they just turn their backs to devastating incompetence. Please retweet 🙏
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Xforce
(@Xforce12932762) reported
@Bitstamp Hi @Bitstamp will you support #exfi snapshot done by #flarefinance for #SGB ? As you have not given out my sgb.. so just really want to check if there's any intention to support it
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dimitri margaine
(@DMargaine) reported
@Bitstamp Next support level for $BTC is at $62.2k Hope we don’t see that level. Hoping to see a bounce back this week above $64.8k I’ve been following @1t_hodll tweets and predictions seriously and I’ve been holding firmly she’s a super specialist in crypto Follow her
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Cpa
(@deervalley18) reported
@XrpMr @brian_armstrong @coinbase I just received a support ticket that Bitstamp is still working on the air drop. I also received a support ticket from Binance US that "at this time" they will not be offering the air drop. Does that mean we do not get the SGB tokens if Binance Us was holding our XRP in Dec 2020?
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XRPaladin
(@XrPaladin) reported
@Bitstamp Protip: dont trust @Bitstamp for airdrops.. take forever. Taking all my **** off once I get it
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Děda Kořenář
(@DedaKorenar) reported
@LabeoufEmily @Bitstamp @Farookfabolous 1) It is update that doesn't make much sense. 2) I had wallet ready for the airdrop, but since Bitstamp announced support, I saw little reason to move crypto out of exchange. Bitstamp has good technical background, I did not expect them to take so long.
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Trust WalIet
(@Trust_WalIet) reported
@Bitstamp For any issue related to Trust WalIet, send us a direct message, Please be careful so you don't fall into the wrong hands.
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HTL 🇳🇱
(@htltimor) reported
@gonebroke_ @nebraskangooner Bitstamp chart is a bit of an outlier... That one candle down is only on there. I would use a different exchange to chart.
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Mikko Ohtamaa 🐮
(@moo9000) reported
8/ Case Bitstamp: The sysadmin of Bitstamp got a GMail conversation where he was lied to receiving an honour (from some university / society). Then he was trojaned with a malicious Microsof Word document. Bitstamp VPN to the server that has the exchange wallet had two-factor.
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Matthew Wheatley
(@Matthew88290928) reported
@Bitstamp BEWARE OF KUCOIN My account was frozen when I regained access all my crypto was stolen. I have contacted the support,media and ceo Johnny KuCoin. They have totally ignored me. Everything stolen and no explanation or help.@lyu_johnny
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Josh Randall
(@JoshRan2885646) reported
@Bitstamp @BitstampSupport SGB related at all? Could you clarify your technical problems please thanks
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BitcoinEcon
(@BitcoinEcon) reported
@RasheeedW Yes, all green. Only BETSI with the old threshold is gray. But the newer threshold, which is green, is better. BECKI and BELLA do not use this neutral zone solution which can create a new problem. I also made the mistake to rely on Bitstamp data with BSVI. Triggered too late.
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Advocatus Diaboli
(@Diaboli_Advocat) reported
@evan_van_ness Hey @Bitstamp Maybe you can lead the trend? L2 support, the more the better.
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Arno Doeswijk
(@ArnoDoeswijk) reported
@Bitstamp @Bitstamp will it be before the 5th of November...due to a airdrop EXFI planned on the 4th of Nov. Other question is, will you support the next airdrop? Please let us know what te date is when we will receive the airdrops. Kind regards Arno
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Peter Van Laer
(@Petervl2) reported
@nejc_kodric Last call for #Bitcoin lightning ⚡ support @Bitstamp !
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Polarizer
(@Polarizer80) reported
@centre_io Hi team, I made a huge booboo today as I transferred $3381,52 to the USDC account in stead of to my USDC recipient address at Bitstamp. Is there any way of reversing this huge mistake (which was totally my own)? I sent it from my Metamask account. Hope you can help
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WietseWind - 🛠 XUMM @ XRPL Labs
(@WietseWind) reported
@Diegortiiz (2/2) So you can deposit and withdraw your BTC from/to their platform, and they will issue / take the equivalent on the XRPL. They (@GateHub @Bitstamp) both have Help pages on this topic.
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Cypher king
(@Cypherking12) reported
@Bitstamp I strongly recommend @legittoolz he help me recover my hacked account when I have similar issue. Send him a dm ASAP is guaranteed
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CryptobOObs
(@CryptobOOBs81) reported
@bitstamp how long you want to play the cat and mouse game? It can’t be that difficult to communicate a proper timeline for #sgb support. Next destaster #flr ? Trust is an asset don‘t forget that!
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Ole Andre Knutli
(@4goals86) reported
2/ Unlike other exchanges who did not even give their users access to BSV, like Bitstamp, Binance gave over 2 years and if you still dont act, you at least get the value in something else.