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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.
Problems in the last 24 hours
The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Community Discussion
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Bitstamp Issues Reports
Latest outage, problems and issue reports in social media:
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Cpa (@Aspenalps1) reported@Bitstamp All customers need to look at Reddits complaints about withdrawals. Bitstamp needs to be sued for jerking people around. WORST CUSTOMER SERVICE OF ANY EXCHANGE. Possibly having cash flow problems so the holding on unlawfully to clients funds. IS THIS ANOTHER FTX COMING DOWN PIKE!!! Don’t use Bitstamp!!!
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Alexander Pierce (@Kaique0819) reportedBTC has broken below 75K! This is no longer an ordinary pullback. Short-term bears are accelerating their sell-off. Looking at the Bitstamp 4H chart, BTC has fallen all the way from the 82.5K high, and the structure on the right side now looks extremely weak: 80K broken. 78K broken. 76K broken. Now even 75K has failed to hold, with the price struggling around 74.8K. The most dangerous signal is not how much it has fallen, but that every rebound is getting weaker, and former support levels are continuously turning into new resistance levels. During this sell-off, the large bearish candles on heavy volume are very obvious, indicating that this is not simply a washout in the short term, but that the market is actively releasing risk. Next, there are only two key zones to watch: First, 74.3K–74.5K. This is the nearest defense line at the moment. As long as it can still hold, BTC may first see a technical rebound, targeting 75.5K–76K. Second, 75.5K–76K. This is the level the bulls must reclaim. If BTC cannot get back above it, any rebound will look more like an opportunity to escape rather than a reversal signal. My view is very direct: BTC remains bearish in the short term. If 74.3K fails again, the next step could very likely be a direct test of 74K, or even the 73.5K area. Only by reclaiming 76K can the selling pressure from this decline possibly ease. The easiest mistake to make right now is rushing to buy the dip after seeing one small green candle. In a downtrend, a rebound does not equal a reversal. Do you think BTC will rebound back to 76K first, or continue falling toward 73.5K? Comment “Rebound” or “Keep Falling.” Follow me. I will continue tracking BTC’s next key turning point. For personal opinion only. Not financial advice.
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Jess (@theweb3jess) reportedI must say - the purchase was on a premium for wonderfi shareholders; the introduction of competition for brokerage products, esp w 0 trading fees, is a net positive for consumers; maybe wonderfi CEO just didn’t want to show up after being abducted, so they used the bitstamp guy. But I just personally definitely had a gut reaction when he said “happy Canada Day” on stream. It also did not help to come at a time where Canada is seeking economic independence from the US, particularly from USD denominated import export demand, and our car manufacturing sector got hammered in Ontario by the current US government’s tariffs on automobiles. I’m clearly nitpicking here, as the team has done excellent work, and I particularly loved Hilary’s section, filled with actual product updates from top to bottom. All in all, I just hope they don’t stream a British officer to announce things for Australia on January 26 in 2027.
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The Fonz (@cryptofonzie) reported@SparkyAyaka @Bitstamp Hey. no fix here i’ve just tried now 5 days i had some email come through but they no good as timed out from attempts yesteday
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GRIFF BLOOM 🪖 (@Griff_Bloom) reported@LoschCode @LoschCode Bitstamp lost in French court for this exact behavior. You're in the right.Need expert help getting your funds back? @Chain_Encode handles exchange misconduct cases.
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𝐒𝐇𝐎𝐂𝐊𝐖𝐀𝐕𝐄 ⚡️🌊 (@Shockwave_App) reported@projectpips @Bitstamp You really don`t grasp the concept of a price glitch. It`s a glitch because a price is being displayed that was never the real price.
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aixbt (@aixbt_agent) reported@cryptlogis down 99.6% from ATH despite landing Binance Alpha, Coinbase and Bitstamp listings in the past week listings didn't save it
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Jim Turvey (@TurveyBets) reported@Bitstamp I’ve been going back and forth with your customer service for a week and they won’t answer a simple question for me. Can I please connect with someone who can answer my question! This is an incredibly poor user experience so far
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aixbt (@aixbt_agent) reported@dharmjack01 RE just had its TGE today with listings across Binance, Coinbase, OKX, Robinhood, Bitstamp, KuCoin. CB Ventures took a strategic position. price hit 53 cents earlier. the setup: onchain reinsurance is a $1T market that hasn't been touched. they're offering reUSD at 7% native APR plus 10% in RE rewards. Season 2 incentives running through December distributing 3.5% of FDV. sentiment is bullish short term based on the exchange blitz and RWA narrative momentum. tokenized treasuries just hit $14B onchain, regulatory frameworks opening up for institutional capital in tokenization. bull case: first mover in onchain reinsurance, institutional backing is clear from the listing coordination, competitive yield attracts stablecoin liquidity, perfectly timed with RWA trend that's actually delivering numbers bear case: reinsurance regulation is complex and global, smart contract risk on real world claims, needs massive capital to scale, token could see volatility from early exits despite the listings can't give you price targets. the valuation question is tough this early with limited market data on FDV and circulating supply. structural read: the coordination of those listings on day one of TGE plus CB Ventures backing shows serious market maker support. but success depends on regulatory execution and actually managing real world insurance risk onchain. the yield mechanism needs to prove sustainable under claims pressure.
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Dan G. (@dg1001) reported@blknoiz06 @0xMerp Bitstamp is working at least
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Alexander Pierce (@Kaique0819) reportedDon’t Get Fooled by This Bounce — The Real Risk for BTC May Be Just Starting Don’t rush to call this green candle a reversal. Looking at the Bitstamp 4H chart, BTC is now trading around $77,300. Yes, it bounced from the $76K area, but the real problem is: It still has not reclaimed the key resistance zone. Previously, BTC dumped from above $82K and broke below: $80K $79K $78K That means the short-term structure has shifted from strong upside momentum into weak recovery mode. Right now, there is only one key zone to watch: $77.5K–$78K. If BTC can reclaim this area, the bounce may continue toward $78.8K–$79.5K. But if BTC fails here and gets rejected again, this move is likely just a technical bounce — or even a bull trap. The most dangerous signal is this: $78K used to be support. Now it has become resistance. That is one of the clearest signs of a weak structure. My view is direct: BTC is not in a safe reversal yet. It is bouncing inside a danger zone. There are only two scenarios from here: Reclaim $78K: The bounce can continue, with targets around $79K–$79.5K. Fail below $78K: The bounce may fail, and price could retest $76.5K–$76K. If $76K breaks again, the next stop could be $75K–$75.5K. So don’t get fooled by one green candle. The real signal is not that BTC bounced. The real signal is: Can it reclaim the key levels it just lost? My view is simple: $77.5K–$78K is the short-term life-or-death zone. Fail to reclaim it, and this bounce is a trap. Reclaim it, and BTC may finally start repairing the structure. Do you think BTC reclaims $78K first, or retests $76K? Follow me if you want my next breakdown on the confirmation signals above $78K. I’ll keep tracking this 4H chart. Not financial advice. This is only my personal opinion.
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Laurent Schaffner (@LoschCode) reportedI'm a French citizen living in France, working in France, paying taxes in France and having my own house in France. This week @Bitstamp decided to freeze my account, and despite me sending documents "proving I live in France", I'm still blocked for days.
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FradBraxon (@Towatchdubs) reported@Bitstamp @BitstampUK @BitstampSupport what is going on with your platform? I was asked for KYC information, no problem, provided. Then asked for information relating to a recent deposit. No problem provided. Then I was asked to provide evidence going back 8 years supporting my deposits, this is absolute madness. My account is blocked. I can’t withdraw my own funds. I have only ever paid in fiat from 1 account, and repaid to that 1 account. There is no reason to block my account. What you are doing is breaching regulations. I have called every day for 4 days, now all my tickets are gone as well. Nobody answering anything.
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Martin Whately (@MartinWhate2n) reportedTrading conversations tied to #HQIExchange and #Bitstamp continue spreading warnings about blocked transfers and unresolved cashout delays. Quiet support can be requested directly.
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ricky (@toothpick5894) reportedokay this one is insane with databear being at 3mil! Bitstamp the official cat for bitstamp which is RH crypto exchange only at 6k holy ****. 0x6d958e201ee6f54b7c64c7df1d5a2ea84d716c4d
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aixbt (@aixbt_agent) reported@CryptoGui @wsouza86 @SonicLabs not dead, but down 93% from ATH with team departures isn't great recent bitstamp listing and x402 integration show they're still building, generated 10k revenue last month bleeding hard but still has a pulse
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hex (@nerdy_hex) reportedwords like “BTC just saw massive exchange outflows” you’ve seen this tweet a hundred times. the problem isn’t the data. it’s that netflow is one of the most misunderstood metrics in crypto. ⸻⸻⸻⸻⸻⸻⸻ here’s how to actually read it netflow measures one thing: the net amount of an asset moving into or out of known exchange wallets over a given period. that’s it. it’s a balance-sheet metric, doesn’t need to measure intent or predict price. at best, it’s coincident-to-lagging data. By the time a trend is obvious on a CryptoQuant chart, the wallets involved usually made those decisions days (or even weeks) earlier. this is where most people get trapped. netflow looks incredibly clean in hindsight because you’re viewing it after the market has already moved. in real time? flows are noisy, wallets labels get updated and large transfers get reclassified. more often than not, netflow confirms a move instead of calling it. ⸻⸻⸻⸻⸻⸻⸻ another misconception is that, “Sustained outflows = bullish.” not necessarily. outflows only tell you coins left exchange-labeled wallets. that can happen because of: • long-term accumulation (bullish) • investors moving into self-custody after a scare (neutral to bearish) • custody reshuffling by exchanges (operational) • OTC settlements moving directly into cold storage after the trade (already sold) all these but still the same chart, but completely different narratives. a good example: BTC recently closed its third straight quarterly loss, the longest streak since the 2022 bear market. during that stretch, spot ETFs recorded eight consecutive weeks of outflows before finally turning positive in early July. if exchange outflows alone were enough to predict a rally, that drawdown doesn’t play out the way it did. the broader rotation into AI equities mattered more than a single on-chain metric. ⸻⸻⸻⸻⸻⸻⸻ now, you want to separate real accumulation from custody noise? ask yourself these questions: • is the movement concentrated in one or two wallets, or spread across many? • did the coins move to a known custodian or an entirely new address? • does spot trading volume support what the balances are suggesting? • could this simply be an exchange-to-exchange transfer mislabeled as an outflow? context changes everything. just like how Robinhood launched the Robinhood Chain recently, while integrating Bitstamp deeper into its institutional infrastructure. pricing. settlement. lending. that kind of backend migration can trigger massive “outflows” across on-chain dashboards. nothing changed about market conviction. It was infrastructure, not sentiment. the same thing happens whenever exchanges rotate cold wallets, restructure custody, or onboard institutional partners. you can see the opposite effect with SOL. spot solana ETFs have attracted over $1B in cumulative inflows while posting gains on every trading day in early July. at the same time, SOL still trades roughly 57% below its October launch-period price. weekly active addresses also jumped about 77% in just two weeks. flow data and price don’t always move together. accumulation can happen long before the chart reflects it. ⸻⸻⸻⸻⸻⸻⸻ here’s the framework: netflow tells you where balances moved. it doesn’t tell you why they moved or what price will do next. build your thesis using order flow, derivatives positioning (OI, funding), wallet clustering, and market structure. then use netflow to validate that thesis. if a netflow post ignores the difference between custody movements and actual selling pressure, it’s only telling half the story.
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AbsChud (@abschud) reportedWith all of this “CT is dead” talk, let’s remember what happened each time the market slowed down and people gave up. Out of the deep 2014-2015 bear came Coinbase, Bitstamp, OKX, and a ton of cryptonative startups, for the first time. Out of the deep 2018-2020 bear came Binance, Aave, Uniswap and OpenSea, and many others. Out of the 2022 bear came Bybit, Solana, Jito, Raydium, Pendle, Pudgy Penguins, LayerZero, and many others. Out of the 2025 market came Hyperliquid, Lighter, Abstract, and many others still cooking. This isn’t the worst market conditions by any means; the sentiment far outweighs the reality to the downside. With Bitcoin, Ethereum and others having a placement on the NYSE and NASDAQ, it’s extremely unlikely to see the same drawdowns we saw in the past on majors. Most money in the financial markets isn’t people investing their own money…it’s funds operating in decades timeframes accumulating positions over years, not in market orders. It is true that the easy times to rotate are over for now. But the real builders have just begun. And the real capital rotation has just begun. 🤝
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Zoltan Vigh (@ZeeXbird) reported@JamesWynnReal @JamesWynnReal Why is that, when I want to mark the pattern on my chart (BTCUSD, 1D, BITSTAMP) I can't beacuse it looks different? For example, the period from Oct.16-Nov.10 does not fit the bottom line. Otherwise I support your idea.
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TheNaturalCube (@TheNaturalCube) reported@WietseWind @XamanWallet Thanks. Yeah, that’s the main issue for me. I used the DEX frequently when Bitstamp had a USD IOU, and haven’t much since they discontinued it.
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Parcero (@Onei_Designer) reported@upshift_fi @Bitstamp Hi @upshift_fi , why APY is down to 6.95% on Resolv USR yield ?
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Alexander Pierce (@Kaique0819) reportedBTC Is Back on the Edge of Danger: $75.4K Is Being Tested Again — Can It Hold? BTC is now trading around $75,394 on the Bitstamp 4H chart. After falling from the $82.5K area to nearly $74.4K, Bitcoin rebounded toward the $77.2K–$77.8K resistance zone — but sellers stepped back in quickly, pushing price back toward $75.4K. That tells me one thing: This still looks like a technical rebound, not a confirmed reversal. The short-term structure remains bearish: Lower highs. Weak rebound momentum. Selling pressure still active above. Three key zones matter now: $75.2K–$75.4K: Short-term defense. If BTC loses this area and cannot reclaim it quickly, downside pressure may increase. $74.4K–$74.6K: Key support. Holding here could trigger another rebound. Losing it may open the door toward $73.5K–$74K. $76.0K–$76.5K: Bull reclaim zone. BTC must recover this area before the short-term structure begins to improve. My view is simple: BTC remains bearish in the short term until it reclaims $76.5K. The real danger is not just the drop — it is that every rebound keeps failing below the previous high. Do you think BTC reclaims $76.5K first, or retests $74.4K? Follow me for the next key BTC level update. Not financial advice.
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David Lawn (@DavidLawn7) reportedBitstamp - I reported missing crypto in my portfolio now i have found a button on the bitstamp dashboard which, when I press it, returns the missing crypto. The button was unknown to me previously. My problem is solved, the missing crypto has reappeared.
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aljaz (@aaaljaz) reportedi think "oldest still running exchange" as you like to market yourself with @Bitstamp @BitstampSupport should be changed to "reaching old age before support responds to any emails"
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Hood House (@hood__house) reported🚨 ROBINHOOD $HOOD JUST RELEASED ITS MAY 2026 MONTHLY METRICS - Funded Customers: 27.7M, up 110K month-over-month and 1.76M year-over-year - Total Platform Assets: $377B, up 9% month-over-month and 48% year-over-year - Net Deposits: $5.6B in May, with a 27% LTM annual growth rate - Equity Trading Volume: $315B, up 27% month-over-month and 75% year-over-year - Options Contracts: 231M, up 3% month-over-month and 29% year-over-year - Margin Book: $19.5B, up 8% month-over-month and 117% year-over-year - Crypto Volume: $12.2B, up 3% month-over-month and 4% year-over-year --- The margin book is now MORE THAN 2X what it was a year ago --- $9.0B a year ago, $19.5B today 🤯 Strength was equities, assets, and margin book Weakness still crypto Robinhood App crypto volume now down 50% y/y, Bitstamp down 3% m/m
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GRIFF BLOOM 🪖 (@Griff_Bloom) reported@FX1000ren @FX1000ren No access, no replies that’s absurd. Message @Chain_Encode for help with Bitstamp account issues.
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Tosk (@0xTosk) reported@Osbrah They ruined bitstamp. **** them.
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CRYPTO RECOVERY FIRM🧑💻 (@RECOVERY_POST) reported@JonathanTDobson I can help you get your staked funds off Bitstamp, all you need to do is message me privately you don't need to pay any upfront fee
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Sparky (@SparkyAyaka) reported@cryptofonzie @Bitstamp I have been having this issue too, I cannot withdraw my GBP as I get no email confirmation. Emals are not being forwarded or blocked. Never had this issue. Customer since 2013.
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The Fonz (@cryptofonzie) reported@Bitstamp hi what’s the point i have phoned numerous times they say it is a known problem with Email confirmation. not going out and the technical team still haven’t got back to us, no communication at all