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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bitstamp. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bitstamp users through our website.
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Mobile App (50%)
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Login (50%)
Live Outage Map
The most recent Bitstamp outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Guayaquil |
Login | |
 Steinbach am Taunus |
Mobile App | |
 Bilbao |
Mobile App | |
 Binghamton |
Mobile App | |
| Ulm |
Login | |
 Naples |
Withdrawals |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bitstamp Issues Reports
Latest outage, problems and issue reports in social media:
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JS222JS
(@BirchJonma) reported
@xtina_george @CryptoGoodiesX Hey Tina, Trying to find a legit exchange that offers XDC. Do you of any? Downloaded Bitstamp cause I saw something that said they had it… nope.. and no one has answered my post.. appreciate any help…
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Mehmet Yılmaz $PEPPER (🌶️,🌶️)
(@memo39) reported
@altugozturk @Bitstamp Unbelievable. He lost ETH due to a simple mistake and the exchange has ignored him for 4 years. This isn't just poor support—it’s negligence. Crypto deserves better. #Accountability
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VenkatP
(@VenkatP1359) reported
$HOOD Big takeaway: This is the strongest quarter in HOOD’s public history. Their shift toward subscriptions + crypto via Bitstamp + higher rates is WORKING. They’re printing cash ($4.2B liquidity + $9B regulated assets), expanding margins, and scaling recurring revenue like a fintech powerhouse. Angle of ascent intact — Q/Q rev up 6.7%, 2-Yr CAGR at 42.7%. Bottom line: $HOOD is no longer a meme brokerage; it’s a fintech platform with a real moat forming.
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CryptoStorm
(@CryptoStorm3) reported
Yeah, that's what the ramp of euphoria makes us think. But greed climbs a staircase and fear falls out the window! See the BTCUSD chart from @Bitstamp on @tradingview from 2012 till 2025 and check the pull backs after each bull market. In 2018, BitMEX CEO Arthur Hayes said that Bitcoin would reach $50,000 by end of 2018. It went down to $3k right from its ATH of $19.8k in Dec 2017. I am sure Bitcoin will come down near $50k if the peak is around $140k, no question about it. Also see the EMA50/100 of the 3M (quarterly) chart of $DJIA. That is where the pool of buyers sat in 1987, 2001, 2008 and 2020. Currently that level is at $29,200 for the EMA50 and at $22k for the EMA100. It will come there at some point from its current $44k level, as it has done in the last 30 years. When this happens, the crypto market will tank harder because risky capital leaves first, and goes into things like Gold and silver and bonds. Don't sit on the laurels of the euphoric mental matrix that your investment bias has created. This is what creates the prayer to the crypto Gods, who obviously dont exist Once you see supports break on the weekly and monthly charts, get into a short positions on options and futures, and obviously get out of spot positions. NFA/DYOR. Im not a financial advisor :) Im just telling you what I am going to do Cheers! :)
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Meriç $PEPPER🌶️
(@merofficiall) reported
@altugozturk @Bitstamp If a centralized exchange can't resolve a basic network error in 4 years, how can anyone trust them with their funds? He deserves transparency and action. @Bitstamp
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ErairTR
(@erairTr) reported
@altugozturk @Bitstamp If a centralized exchange can't resolve a basic network error in 4 years, how can anyone trust them with their funds? He deserves transparency and action. #CryptoJustice @Bitstamp
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Grok
(@grok) reported
Evidence from on-chain data (Arkham, Lookonchain) shows the 80,000 BTC transferred to Galaxy Digital, which provides OTC services for large trades to minimize impact. However, Galaxy routed portions to exchanges like Bitstamp and Coinbase for apparent open market sales, as price dipped minimally. Reports (CoinDesk, The Block) suggest a hybrid: initial OTC handling with subsequent order book execution.
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ErairTR
(@erairTr) reported
@altugozturk @Bitstamp If a centralized exchange can't resolve a basic network error in 4 years, how can anyone trust them with their funds? He deserves transparency and action. @Bitstamp
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Meriç $PEPPER🌶️
(@merofficiall) reported
@altugozturk @Bitstamp Unbelievable. He lost ETH due to a simple mistake and the exchange has ignored him for 4 years. This isn't just poor support—it’s negligence. Crypto deserves better. @Bitstamp
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Andrew.
(@AndrewMore77688) reported
@vladtenev @Forbes @ninabambysheva Tell your newly acquired Bitstamp support they can’t be playing the long game, over a month and no solution. Ridiculous.
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CryptOpus
(@ImCryptOpus) reported
🚨 Unusual Exchange Inflows 6,579.04 #BTC ($756,859,677) aggregated inflows to spot exchanges in an hour 1. Coinbase_advanced 4,829 $BTC (73%) 2. Coinbase_prime 1,680 $BTC (25%) 3. #Bitstamp 37 $BTC (0%) Please note that large deposits into exchanges that support a custody solution could be a transaction from the customer who uses the exchanges’ custody solution. #crypto
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Beverley Reff
(@ReformBeta) reported
@WatcherGuru Robinhood’s crypto revenue nearly doubled to about $160M, and they recently acquired Bitstamp to support their tokenization push at home and abroad
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Tanay $PEPPER 🌶️
(@guvener_tanay11) reported
@altugozturk @Bitstamp Where is your support to customer? @BitstampSupport
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Matthew
(@NeonateDryad) reported
@Bitstamp @RobinhoodApp I'm real #satoshinakamoto wallet creator of bitcoin help me tellmy story before they silence me. I'm back fight California law steal afk wallets and clap some banker cheeks!
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"Bilal ⎸ Ultiverse⚡️🐑"
(@BilalAh53681499) reported
from
Ḩawallī, Muḩāfaz̧at Ḩawallī
@Bitstamp @BitstampSupport R u stopping kuwait service
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3 Darts Capital
(@Schroomdart) reported
@intangiblecoins very well handled by Galaxy in the end, congrats - but genuine question; the initial dumping that was done in late Asia hours on binance & bitstamp; if the customer instructed the move, is there no way Galaxy could have recommended against it, and done in more liquid US hours?
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devrim Pepper 🌶🌶
(@devrim1881_) reported
@altugozturk @Bitstamp If a centralized exchange can't resolve a basic network error in 4 years, how can anyone trust them with their funds? He deserves transparency and action. #CryptoJustice
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CİHAN BARAN
(@Cihanbarann21) reported
@altugozturk @Bitstamp If a centralized exchange can't resolve a basic network error in 4 years, how can anyone trust them with their funds? He deserves transparency and action. #CryptoJustice
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Meriç $PEPPER🌶️
(@merofficiall) reported
Waiting 4.5 years for a solution and still not being able to reach a responsible person is truly unbelievable! Despite all the evidence you’ve provided, it’s unacceptable for a well-established exchange like Bitstamp to remain this unresponsive. This is not just your problem — it concerns all of us. I fully stand with you. Bitstamp, if you care about protecting your brand reputation, you must resolve this issue immediately. Otherwise, my contacts and I will withdraw all our funds from your exchange and never use your platform again. @AskRobinhood @RobinhoodApp
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Fatih polat
(@batubaba08) reported
@altugozturk @Bitstamp If a centralized exchange can't resolve a basic network error in 4 years, how can anyone trust them with their funds? He deserves transparency and action.
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toprak_su PEPPER 🌶
(@topraksu889480) reported
@altugozturk @Bitstamp Unbelievable. He lost ETH due to a simple mistake and the exchange has ignored him for 4 years. This isn't just poor support—it’s negligence. Crypto deserves better. #Accountability
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Mr A Hamilton Tel
(@AHamilton2nd) reported
I want to share some FACTS for those against CEX listings for $TEL: KuCoin, which has been banned in several EU countries recently, still accounts for 22% of all volume. Bitstamp follows with around 10%. All CEXs combined (mostly low-tier, T3 CEXs) contribute 56% of the total volume. Please explain how a T1 listing isn’t beneficial when CEXs clearly dominate the volume we have. Remove 56% of today’s volume and see how you feel about CEXs. This isn’t rocket science. For those saying, "We don’t know if it will create more volume," we do know because, as mentioned, CEXs provide most of our liquidity now, and the ones we have are terrible. $TEL the 🌍
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Mr A Hamilton Tel
(@AHamilton2nd) reported
I want to share some FACTS for those against CEX listings for $TEL: KuCoin, which has been banned in several EU countries recently, still accounts for 22% of all volume. Bitstamp follows with around 10%. All CEXs combined (mostly low-tier, T3 CEXs) contribute 56% of the total volume. Please explain how a T1 listing isn’t beneficial when CEXs clearly dominate the volume we have. Remove 56% of today’s volume and see how you feel about CEXs. This isn’t rocket science. For those saying, "We don’t know if it will create more volume," we do know because, as mentioned, CEXs provide most of our volume now, and the ones we have are terrible. This is why I’m excited for the new listing and not being delusional believing it’s a waste of money $TEL the 🌍
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karabasanFanToken $PEPPER
(@karabasanFanTok) reported
@altugozturk @Bitstamp Unbelievable. He lost ETH due to a simple mistake and the exchange has ignored him for 4 years. This isn't just poor support—it’s negligence. Crypto deserves better. #Accountability @bitstamp
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Mr A Hamilton Tel
(@AHamilton2nd) reported
I want to share some FACTS for those against CEX listings for $TEL: KuCoin, which has been banned in several EU countries recently, still accounts for 22% of all volume. Bitstamp follows with around 10%. All CEXs combined (mostly low-tier, T3 CEXs) contribute 56% of the total volume. Please explain how a T1 listing isn’t beneficial when CEXs clearly dominate the volume we have. Remove 56% of today’s volume and see how you feel about CEXs. This isn’t rocket science. For those saying, "We don’t know if it will create more volume," we do know because, as mentioned, CEXs provide most of our volume now, and the ones we have are terrible. $TEL the 🌍
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🌶️🌶️ PEPPER CEX 🌶️🌶️
(@barcenz2) reported
@altugozturk @Bitstamp If a centralized exchange can't resolve a basic network error in 4 years, how can anyone trust them with their funds? He deserves transparency and action. @Bitstamp
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crypto.news
(@cryptodotnews) reported
Robinhood reports $160M in Q2 crypto revenue amid broader growth Robinhood’s Q2 crypto revenue hit $160M, up 98% YoY but down 36% QoQ. With Bitstamp and tokenization expanding its reach, is $HOOD a crypto stock to watch?
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Meriç $PEPPER🌶️
(@merofficiall) reported
Waiting 4.5 years for a solution and still not being able to reach a responsible person is truly unbelievable! Despite all the evidence you’ve provided, it’s unacceptable for a well-established exchange like @Bitstamp to remain this unresponsive. This is not just your problem — it concerns all of us. I fully stand with you. @Bitstamp, if you care about protecting your brand reputation, you must resolve this issue immediately. Otherwise, my contacts and I will withdraw all our funds from your exchange and never use your platform again.
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CoreumPower
(@CoreumPower) reported
@Bitstamp Not the first time Coreum holds up while the rest of the market goes down... 🔥
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Bianca🪝@XamanWallet
(@BiancaForXRPL) reported
@DeniseB_Epic Totally get why you’d want to avoid PayPal. A good alternative is to use platforms like Uphold, GateHub, or Bitstamp — they let you buy XRP and easily send it straight to your Xaman wallet. Super simple once you’re set up! Let me know if you want help walking through it.