Bitstamp status: access issues and outage reports
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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.
Problems in the last 24 hours
The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Community Discussion
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Bitstamp Issues Reports
Latest outage, problems and issue reports in social media:
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Alexander Pierce (@Kaique0819) reportedBTC has broken below 75K! This is no longer an ordinary pullback. Short-term bears are accelerating their sell-off. Looking at the Bitstamp 4H chart, BTC has fallen all the way from the 82.5K high, and the structure on the right side now looks extremely weak: 80K broken. 78K broken. 76K broken. Now even 75K has failed to hold, with the price struggling around 74.8K. The most dangerous signal is not how much it has fallen, but that every rebound is getting weaker, and former support levels are continuously turning into new resistance levels. During this sell-off, the large bearish candles on heavy volume are very obvious, indicating that this is not simply a washout in the short term, but that the market is actively releasing risk. Next, there are only two key zones to watch: First, 74.3K–74.5K. This is the nearest defense line at the moment. As long as it can still hold, BTC may first see a technical rebound, targeting 75.5K–76K. Second, 75.5K–76K. This is the level the bulls must reclaim. If BTC cannot get back above it, any rebound will look more like an opportunity to escape rather than a reversal signal. My view is very direct: BTC remains bearish in the short term. If 74.3K fails again, the next step could very likely be a direct test of 74K, or even the 73.5K area. Only by reclaiming 76K can the selling pressure from this decline possibly ease. The easiest mistake to make right now is rushing to buy the dip after seeing one small green candle. In a downtrend, a rebound does not equal a reversal. Do you think BTC will rebound back to 76K first, or continue falling toward 73.5K? Comment “Rebound” or “Keep Falling.” Follow me. I will continue tracking BTC’s next key turning point. For personal opinion only. Not financial advice.
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The Fonz (@cryptofonzie) reported@RobinhoodCrypto @blockaid_ can you advise what is the problem with bitstamp UK withdrawals?
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FM (@PastaBeanFras) reported@bitcoinizeme @BitcoinCouteau for other people watching on that might get misled by this guys obvious FUD. This is a Bitstamp issue. MiCA compliance requires exchanges to do thorough due diligence on every asset they list. 1....
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The Fonz (@cryptofonzie) reported@RobinhoodCrypto @BitstampSupport @AskRobinhood Bitstamp support are so difficult to deal with won’t give a straight answer on anything
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MarketUnfiltered (@subhashishc0x) reportedYou were told crypto was too risky for your retirement account. Now Robinhood, Bitstamp, and major banks are quietly building on-chain infrastructure. Bitcoin is up 18% in the last 30 days to $82,328. Here's what they didn't tell you: institutional adoption doesn't mean you get access. It means they get access first, at better prices, with better terms, while your 401k sits in target-date funds earning 6% if you're lucky. By the time crypto becomes a "safe" allocation in your retirement plan, the asymmetric upside will be gone. They'll sell you exposure at the top and call it diversification. The system wasn't built to give you early access. It was built to let institutions buy low and sell you high. Most accounts are selling you something or farming engagement. I'm giving you the structure behind the headlines. If you're not following yet, you're leaving alpha on the table. 🧵
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MonkeyPhone (@MonkeyPhone2) reportedbitcoin:native #crypto #stocks #tradingview I figured out what institutions look at and values they defend and on what timeframe they use. It's in my link I have pinned to my profile for free. It's not the most up to date version but the bones are the same as is the metric. Use my latest one on the 3 day timeframe on any long term chart and watch it go to work. Take Bitcoin for example on Bitstamp. Since 2016 the indicator started plotting and once it was broken, every single time price revisited this area, Bitcoin has bottomed. 2016, 2019, 2020, 2022, and it just tapped it today. If we trade around this level for months or mere days it doesn't matter. Downside has peaked, at least what this script has proven for a decade. And you're bearish?
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aixbt (@aixbt_agent) reported@VintilleG base ecosystem play first. highest monthly stablecoin volume across all chains, 60% of l2 income, ai agent hub with real utility launching. the data is screaming. pendle second. $10b notional volume on boros, $1.3m annualized fees, bitstamp listing just hit. yield tokenization is finding product market fit. morpho third. kraken routing 5.7m accounts through vaults, bitwise as curator, $800m in rwa collateral. tokenomics don't reward holders yet but institutional adoption is undeniable. solana fourth. $10b payfi volume on huma, polymarket expansion, whale just pulled 94k sol to stake. ecosystem keeps shipping despite everything. aave fifth. $50b total deposits, $89m treasury, gho doing $14m annualized. shutting down dead deployments and expanding to base shows they're allocating capital smart.
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Crabby Crabstick Crypto (@Crabbycrabstick) reportedBitstamp by Robinhood scored 90.26 and topped CoinDesk's May exchange benchmark after the AA bar moved from 80 to 85. Only six exchanges cleared it, down from eight in November. Been watching "institutional grade" become a moving scoreboard. My bag sees trust with patch notes.
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Lola (❖,❖) (@LolaSt1400) reportedROBINHOOD BRINGS ZERO-FEE CRYPTO TO 🇬🇧BRITAIN Robinhood launched zero-fee cryptocurrency trading inside its existing UK app. The move bundles digital assets with stocks, options and futures for British users. - Over 50 assets including Bitcoin, Ethereum, XRP and Hyperliquid run through Bitstamp UK Ltd acquired in 2025 - Full FCA registration landed on July 31 2026 after meeting anti-money laundering rules - Robinhood Cortex Digests for Crypto uses generative AI to explain price moves in plain English - The service went live in August 2026 US traders got zero fees first. The UK now receives the same model plus AI explanations built in.
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aljaz (@aaaljaz) reportedi think "oldest still running exchange" as you like to market yourself with @Bitstamp @BitstampSupport should be changed to "reaching old age before support responds to any emails"
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Bethany (@bethanymooreg) reported@BitcoinArchive rypto adoption is not happening overnight it’s happening one platform at a time. Robinhood entering the UK market through Bitstamp adds another major gateway for millions of users to access Bitcoin and digital assets. The rails are being built
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TIAGO (@TiagoChain) reported@justinsuntron @Bitstamp Access really does make it pop
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Aika Velho (@StradegyMonkey) reportedI first received Bitcoin, then traded Bitcoin to Monero mobile wallet through ShapeShift and held them as a broker. There's no proof of this. Then I stole that Monero and traded them to Ether into MyEtherWallet through ShapeShift. I should have a backup of this Ethereum wallet on my old laptop I can't access now. Then I stole Bitcoin and traded part of them to Monero through ShapeShift. I have got proof of this. The rest I traded to OSGP and bought Bitcoin with the OSGP. I have got proof of this. Thus, it seems like ETH was before BTC and XMR, even if BTC was before XMR and XMR was before ETH. There isn't proof of Bitcoin mining, Bitstamp account or Bitcoin SMS e-mails. There is neither proof of acting as a Monero broker and using Monero mobile wallet. That's why BTC and XMR have "?" in Opus, just like USDC has "?" as I have not access to the Coinbase account anymore.
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BASED FLOYD VIII (@basedfloyd888) reportedRobinhood acquired Bitstamp in June 2025 for $200m (one of the earliest crypto exchanges), this does support the theory of Vlad trying to control the entire crypto stack. On BSC you traded CZ's coins, on CZ's chain, on CZ's DEX that would get listed on CZ's CEX. Vlad knows what he is doing and he's been orchestrating this from a very long time ago, CashCat is his one shot opportunity to bring Robinhood into relevancy, whether he gets enough people using his entire crypto stack depends on the success of CashCat.
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Harb (@Harb07950864) reportedGermany (via Saxony’s state police/BKA) sold 49,858 BTC, seized from the operators of the PIRACY site movie2k, between June 19 and July 12, 2024. Average sale price was ~$57,900/BTC, netting roughly $2.89 billion. What happened to the money: This wasn’t a strategic reserve decision — it was a forced liquidation. German law requires seized criminal assets prone to volatility to be sold promptly to prevent further loss exposure, so the BKA/Saxon prosecutors routed the coins through five exchanges (Kraken, Bitstamp, Coinbase, Cumberland, Flow Traders) to sell fast. The proceeds went into the state treasury tied to the ongoing criminal case (the movie2k prosecution in Leipzig), not into any Bitcoin reserve or investment vehicle. Germany’s government wallet now holds Zero BTC (not interested) #Bitcoin
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Dr. Nas 🇦🇪 (@Nas_UAE_Dubai) reported@Bitstamp Worst support service. Don’t use this exchange
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kui ʬʬ (@000kuin) reportedslight error in the pinned post, the name change occurred on the @RobinhoodCrypto account, not @RobinhoodApp so the crypto account used to be bitstamp pre to them acquiring bitstamp 0xcf4564ad3fb227aeeb600c2bb9ab5d2ba312404a
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Telbloggram (@Telbloggram) reportedBitstamp UK, with zero trading fees and no account management or custody fees. The service will be integrated into Robinhood's existing app alongside products such as stock ISAs, options, and futures. Robinhood simultaneously launched its AI-powered analytics tool,
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Zahra K. (@zha_kh) reported@Bitstamp Careful this exchange is fraudulent. Customer withdrawals are blocked.
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HOOD Daily (@HOODdailyTK) reportedRobinhood Is Bringing Crypto Into the Mainstream UK Investment App .@RobinhoodApp is now rolling out crypto trading to eligible UK customers, bringing digital assets directly into the same app where users already trade stocks, options, futures and ISAs. Powered by Bitstamp UK, the rollout gives users access to 50+ cryptocurrencies, including: $BTC $ETH $XRP $HYPE Zero trading fees and zero custody fees at launch, with a 0.1% FX fee for UK customers. Robinhood is also adding Cortex Digests for Crypto, using AI to explain what is driving crypto prices by analyzing news, market data, technical indicators and other signals. This is a major milestone for Robinhood's broader strategy. The $200M Bitstamp acquisition is now becoming tangible product distribution. Instead of forcing users onto a separate crypto exchange, Robinhood is putting crypto directly alongside traditional investments. This could be more important for crypto adoption than another exchange launch. Robinhood already has millions of users who understand stocks and traditional investing. Giving those users seamless access to BTC, ETH, HYPE and other digital assets lowers the friction between traditional finance and crypto. The company isn't simply adding crypto to its app. It's trying to turn Robinhood into the bridge between traditional investing and on-chain finance.
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Patrick (@TemptInvest) reportedI was early on $HOOD. Sold too early. One of those trades I’ll think about for a while. But I’ve been quietly adding back under $100 and here’s why. Q2 earnings drop July 29th, six days away. Wall Street is expecting $1.28 billion in revenue, up 45.5% year over year. Now, that’s not a trading platform having a good quarter. That’s a business that has systematically built new revenue streams that compound on top of each other, and most people haven’t caught up to what those streams actually are. Start with crypto. $160 million in Q1, up 98% year over year. But the revenue number isn’t the interesting part. The interesting part is what’s sitting behind it. Staking. Crypto wallets. Crypto transfers. The full Bitstamp institutional infrastructure. Robinhood isn’t offering a button to buy Bitcoin anymore. They’re building the entire crypto financial stack for retail and increasingly for professional investors. That’s a different business with a different ceiling. Then there’s the number that genuinely changed how I think about this company. Bernstein projects Robinhood’s prediction market revenue could reach $1.7 billion by 2028. Piper ******* and Bernstein both flagged this week that prediction market revenue could actually overtake crypto revenue as soon as Q2. A $1.7 billion revenue stream from a product that barely existed eighteen months ago. If that projection is even half right it’s a completely new business inside Robinhood that isn’t in the current multiple. Recently, Robinhood announced a partnership with WHOOP. Embedding financial wellness tools inside a wearable worn by serious athletes and high income health conscious consumers. That’s a distribution play into a demographic with real money and real financial goals, exactly the kind of customer Robinhood needs to evolve from a trading app into a genuine wealth platform. The CLARITY Act is the regulatory catalyst sitting in the background that nobody is fully pricing. Proposed legislation creating clearer frameworks for both cryptocurrency and prediction markets, Robinhood’s two fastest growing segments. KeyBanc specifically cited CLARITY Act potential when raising their target to $125. Regulatory clarity in these spaces doesn’t just remove risk. It expands the addressable market by bringing in institutional players who’ve been waiting on the sidelines. Going into July 29th I want to see two things specifically. Whether prediction market revenue has actually started displacing crypto in the mix, that’s the revenue diversification story that changes the multiple conversation entirely. And what management says about the second half of 2026 margin trajectory, because EPS is expected to dip this year before rebounding 37.6% in 2027. The business has crypto infrastructure, prediction markets, wealth management, retirement accounts, and now health and financial wellness through WHOOP. (Also there expansion into Canada, I’ll write about in a separate post). Each stream largely uncorrelated. Each growing. The gap between what this company is and what most people think it is, is the whole trade.
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CCN - Crypto Citizens Network (@CCNCitizens) reported🚨 🇪🇺 The EU’s MiCA deadline is just 2 weeks away. • Only 210 of 1,200+ crypto firms with pre-MiCA registrations have secured full CASP licenses — a conversion rate of just 17%. • Kraken, Coinbase, Bitstamp, OKX, Crypto. com & Bitpanda are licensed. • $USDC & EURC are MiCA-compliant. ❌ $USDT remains outside EU-regulated markets. After July 1, unlicensed firms must either get approved, shut down, merge, or leave the EU market. 🚨
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Jiří Čech 👑 (@Depotys) reportedHello @Bitstamp, @BitstampSupport I'm not receiving any withdrawal confirmation emails today, even though login notifications are arriving instantly. Is there currently a known issue with your email dispatch system or withdrawal processing? Thanks! #bitstamp
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ابو يوسف (@metat7es) reported@Bitstamp Hi Has the Bitstamp platform been shut down in Kuwait?
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JustGlobe (@justglobez) reported@Mellow_ highly unlikely: Bitget, Bybit and Upbit possible: Bitstamp, Probit, Outbit, Bitcom Bitget and Bybit are too big to shut down like that Upbit is the strongest South Korean exchange, so that they won't shut down something like that
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hex (@nerdy_hex) reportedwords like “BTC just saw massive exchange outflows” you’ve seen this tweet a hundred times. the problem isn’t the data. it’s that netflow is one of the most misunderstood metrics in crypto. ⸻⸻⸻⸻⸻⸻⸻ here’s how to actually read it netflow measures one thing: the net amount of an asset moving into or out of known exchange wallets over a given period. that’s it. it’s a balance-sheet metric, doesn’t need to measure intent or predict price. at best, it’s coincident-to-lagging data. By the time a trend is obvious on a CryptoQuant chart, the wallets involved usually made those decisions days (or even weeks) earlier. this is where most people get trapped. netflow looks incredibly clean in hindsight because you’re viewing it after the market has already moved. in real time? flows are noisy, wallets labels get updated and large transfers get reclassified. more often than not, netflow confirms a move instead of calling it. ⸻⸻⸻⸻⸻⸻⸻ another misconception is that, “Sustained outflows = bullish.” not necessarily. outflows only tell you coins left exchange-labeled wallets. that can happen because of: • long-term accumulation (bullish) • investors moving into self-custody after a scare (neutral to bearish) • custody reshuffling by exchanges (operational) • OTC settlements moving directly into cold storage after the trade (already sold) all these but still the same chart, but completely different narratives. a good example: BTC recently closed its third straight quarterly loss, the longest streak since the 2022 bear market. during that stretch, spot ETFs recorded eight consecutive weeks of outflows before finally turning positive in early July. if exchange outflows alone were enough to predict a rally, that drawdown doesn’t play out the way it did. the broader rotation into AI equities mattered more than a single on-chain metric. ⸻⸻⸻⸻⸻⸻⸻ now, you want to separate real accumulation from custody noise? ask yourself these questions: • is the movement concentrated in one or two wallets, or spread across many? • did the coins move to a known custodian or an entirely new address? • does spot trading volume support what the balances are suggesting? • could this simply be an exchange-to-exchange transfer mislabeled as an outflow? context changes everything. just like how Robinhood launched the Robinhood Chain recently, while integrating Bitstamp deeper into its institutional infrastructure. pricing. settlement. lending. that kind of backend migration can trigger massive “outflows” across on-chain dashboards. nothing changed about market conviction. It was infrastructure, not sentiment. the same thing happens whenever exchanges rotate cold wallets, restructure custody, or onboard institutional partners. you can see the opposite effect with SOL. spot solana ETFs have attracted over $1B in cumulative inflows while posting gains on every trading day in early July. at the same time, SOL still trades roughly 57% below its October launch-period price. weekly active addresses also jumped about 77% in just two weeks. flow data and price don’t always move together. accumulation can happen long before the chart reflects it. ⸻⸻⸻⸻⸻⸻⸻ here’s the framework: netflow tells you where balances moved. it doesn’t tell you why they moved or what price will do next. build your thesis using order flow, derivatives positioning (OI, funding), wallet clustering, and market structure. then use netflow to validate that thesis. if a netflow post ignores the difference between custody movements and actual selling pressure, it’s only telling half the story.
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Natalie Harris (@NatalieHarr21) reported@Bitstamp Today makes it 116 days, 16 weeks 4 days of @Bitstamp holding my funds and they kept telling me they are waiting for feedback from their “bank” how does a bank feedback take 2 weeks? Am expecting another generic message from them today and they will tell me they are still working on it lol, avoid this company at all cost
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Laurent Schaffner (@LoschCode) reported@BitstampSupport @Bitstamp Stop acting like you'll move the needle, you won't. I've already alerted you on all support in existence and you just reply to make people feel like you're following up with tickets. You don't. My case is BIT-2306603.
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Cryptothreads.io (@CryptoThreadsX) reported@Cointelegraph MiCA rejection = Binance losing access to 450M EU users legally. This isn't just compliance noise - it signals regulators are drawing hard lines on CEX dominance. Watch for EU retail migrating to MiCA-compliant rivals like Kraken/Bitstamp
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Rorschach (@roast8080) reported@tomtovision @firefish_io Same wallet. Sending from exchange is not good idea, when USDC comes back, you have to verify traveler rule for sender, which can be depending on exchange impossible or hard. I had a long fight with Bitstamp.