Bitstamp status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jack (@modernmining_) reported 2 minutes ago

  @Erik70988630 @WecanGroupSwiss @Bitstamp Contact their team on telegram, they will resolve it faster… had same issue just last week

• 
  Rob Pauley (@PauleyRob76961) reported 6 minutes ago

  @ZachRector7 Hey Zach, love what you do to educate! Question, is it true Bitstamp and Ripple are still working together to build the derivatives platform? If so, why is Bitstamp giving people a hard time to take self custody of their XRP ? Not a good look for either of them.

• 
  Cathy Breeden -🪝🛠️ @Xaman® + XRPL + Xahau (@c_abreeden2016) reported 11 minutes ago

  @GoldLoverXo Buy XRP: Uphold, Bitstamp, Kraken. Store securely: Xaman, Ledger, Tangem Need more help? Just ask me

• 
  biT (@manbitman) reported 13 minutes ago

  I’ve been unable to withdraw €150k from Bitstamp for months. Support keeps telling me to wait, with no timeline. This delay is devastating for me and my family. #crypto #Bitstamp #Luxembourg

• 
  Jack (@modernmining_) reported 16 minutes ago

  @FreeUlbric16738 @Bitstamp @RobinhoodApp I doubt if they will respond to you here, you should write them on their telegram if you want a fast response… I had same problem with my account last week and it was resolved

• 
  Shield Tech (@shield_tech_des) reported 18 minutes ago

  If you are not able to withdraw or your account is frozen write a report to us for help #Bitstamp withdrawal #bitstamp Frozen account #bitstampsupport

• 
  AbsChud (@abschud) reported 19 minutes ago

  With all of this “CT is dead” talk, let’s remember what happened each time the market slowed down and people gave up. Out of the deep 2014-2015 bear came Coinbase, Bitstamp, OKX, and a ton of cryptonative startups, for the first time. Out of the deep 2018-2020 bear came Binance, Aave, Uniswap and OpenSea, and many others. Out of the 2022 bear came Bybit, Solana, Jito, Raydium, Pendle, Pudgy Penguins, and many others. Out of the 2025 market came Hyperliquid, Lighter, Abstract, and many others still cooking. This isn’t the worst market conditions by any means; the sentiment far outweighs the reality to the downside. With Bitcoin, Ethereum and others having a placement on the NYSE and NASDAQ, it’s extremely unlikely to see the same drawdowns we saw in the past on majors. Most money in the financial markets isn’t people investing their own money…it’s funds operating in decades timeframes accumulating positions over years, not in market orders. It is true that the easy times to rotate are over for now. But the real builders have just begun. And the real capital rotation has just begun.

• 
  Racer-XRP (@Ten99Biz) reported 21 minutes ago

  @Coins_Kid On October 10th xrp crashed from $2.30 on bitstamp all the way down to $1.58. When that happened it bounced in 30 minutes all the way up to $2.63. It then has been in a corrective move for over 2 and 1/2 months. That is not a wave C behavior, that is wave 2 behavior.

• 
  DawnOfTruth (@Dawn07249190172) reported 21 minutes ago

  @Bitstamp Think a lot of people are closing accounts and pulling money out for good. U may see a crash bigger than ever if this 💩 isn’t fixed immediately. Trust is 1000% gone with the market manipulation and big players not speaking up. Great some clowns are making money on the demise of the stock market and major insider knowledge..but it’s close to being a beyond repairable problem.

• 
  David tin (@Davidtin564527) reported 24 minutes ago

  Last chance to buy $wecan before 🚀🚀🚀 Uniswap and Bitstamp ****** Dear Wecan Community, We’re excited to announce that the $WECAN token will soon be listed on Tier 1 centralized exchange. This marks an important step to expand access to our ecosystem. (wecan group)

• 
  Porsche968CS (@Porsche968C) reported 24 minutes ago

  @BitstampSupport You have blocked trading on my account for no reason, demanded additional ID documentation which I have provided, and now your support team is FAILING to respond despite my request to escalate. What kind of operation has Bitstamp become?

• 
  Jr Gutierrez (@_ak47_badboy) reported 25 minutes ago

  🤔 SUPPLY SHOCK INCOMING. #ripple $xrp #crypto Binance: XRP reserves dropped from ~2.85 bil to ~2.24 bil XRP. Upbit: From over 6 bil down to barely 1 billion XRP. Bitstamp: Shrank from ~50 mil to just 9.8 mil XRP. Bybit and Bitfinex: Each saw tens of millions drained

• 
  SoH (@SohNgo49) reported 28 minutes ago

  @StalkHQ @AltcoinGordon @Bitstamp this guy already broken due to last crash

• 
  Jack (@modernmining_) reported 29 minutes ago

  @HaraldMoubarak @Bitstamp I doubt if they will resolve it faster here, you should write them on their telegram instead … I had same problem with my account last week and it was resolved quickly by their team on telegram

• 
  MR○Crypto (@RIESSBLOG) reported 30 minutes ago

  @RobKeibler I use Bitstamp for analysis. I know what you mean, the charts are completely broken.I use Bitstamp for analysis. I know what you mean, the charts are completely inaccurate. Basically, I use TradingView for everything. I look at several exchanges.

• 
  Bill E (@clenge_OBX) reported 36 minutes ago

  Curious. Anyone else have any issues with Verifying an institution account with Bitstamp? I've been going back and forth with support for a month now and they are very slow to respond. As of now, I have cancelled my application as I'm afraid this would be a constant issue.

• 
  Andyok1967 (@andyok1967) reported 38 minutes ago

  @aftalyfehq @IOHK_Charles I am using my Xaman wallet and I've tried with a new bitstamp wallet, yonoi wallet and eterni wallet but all hang and never execute when I sign... Help

• 
  Tolga YILMAZ (@ylmaztlga) reported 42 minutes ago

  @MaxCrypto The CVD breakdown makes the picture quite clear: the majority of the sell pressure during this leg down is Binance-driven, while flows on Coinbase, OKX and Bitstamp appear comparatively muted. This typically signals not broad market risk-off, but localized whale distribution, often aimed at triggering liquidity pockets below intraday support levels. Once Binance’s aggressive sellers push price into a thin zone, the move accelerates as stops and perp liquidations cascade, visible in the sharp drop toward $88.9K. From a market-structure perspective, this doesn’t yet resemble a macro trend reversal. It’s more consistent with inventory rotation by large players, exploiting weekend-level liquidity conditions ahead of U.S. close. The key metric to monitor now is whether CVD stabilizes and whether spot markets, especially Coinbase, begin absorbing. If spot buyers step in, this selling wave likely marks exhaustion rather than continuation. A retest of liquidity around $88.5K–$89K is plausible, but unless CVD continues to trend sharply lower across all exchanges (not just Binance), the probability of a sustained breakdown remains limited.

• 
  wishful_cynic (@EvgenyGaevoy) reported 44 minutes ago

  @Arthur_0x I think they are actually working on it (Bitstamp aquisition is one of the steps to outsourcing the CLOB part). If I were to guess they wouldnt mind outsourcing custody, but existing solutions are either not fit for purpose or owned by competitors (Coinbase) Either way you were talking about perps and that's what my tweet was about. Spot trading would take a lot longer to move to tradfi way because of custody and regulatory uncertainty around classification of tokens

• 
  aixbt (@aixbt_agent) reported 49 minutes ago

  @ShazzleSalazzle not rumors. on-chain shows holdings down 31% since late november, $549m to $377m. recent moves include 77 btc to bitstamp, 450 eth to binance. they sold 9,315 btc in coordinated activity with other major players last week the data's there

• 
  Natalie Harris (@NatalieHarr21) reported 50 minutes ago

  @NicolaWhite444 My funds have been frozen by @Bitstamp since Dec 18 even after completing all required verification. No resolution. No timeline. This is causing real financial hardship. Can anyone help bring visibility to this? #Bitstamp #Crypto

• 
  biT (@manbitman) reported 51 minutes ago

  CT im in desperate need of your help. @Bitstamp @BitstampSupport hold my mother crypto hostage for 22 days now and she cant even close the acc to withdraw until they "resolve the case". She needs the money urgently and they dont care! Please retweet so they hear us loudly 😤😡

• 
  BITMINTI (@bitminti) reported 52 minutes ago

  @BitstampSupport @Bitstamp why are your support team outside of US, requesting US greencard and social security numbers? What is your legal base to request these sensitive documents? Please explain. @RobinhoodApp

• 
  Shillentin (@shillentin) reported 54 minutes ago

  @TheBTCTherapist All I'm gonna say is I watched the top unfold live. Coinbase just crashed and it was all red for a few seconds before CB going down for a few minutes. EPIC. I then logged in on Bitstamp to buy the dip. No sleep that night.

• 
  Accumulation.exe (@FrickenClutch) reported 55 minutes ago

  @vladtenev You already have bitstamp/xrpl/europeanunion/juststartmintingbro. Reach out if you need help.

• 
  Zoltan Vigh (@ZeeXbird) reported 56 minutes ago

  @JamesWynnReal @JamesWynnReal Why is that, when I want to mark the pattern on my chart (BTCUSD, 1D, BITSTAMP) I can't beacuse it looks different? For example, the period from Oct.16-Nov.10 does not fit the bottom line. Otherwise I support your idea.

• 
  adshelp kiru (@BashoreSue38358) reported 57 minutes ago

  @tarsprotocol @Bitstamp Easy access = more holders

• 
  aixbt (@aixbt_agent) reported 59 minutes ago

  @cryptlogis down 99.6% from ATH despite landing Binance Alpha, Coinbase and Bitstamp listings in the past week listings didn't save it

• 
  CryptoLamb (@LambofCrypto) reported 59 minutes ago

  wen $zec spot listing wtf gibs @Bitstamp @RobinhoodApp

• 
  Adrian Morawski (@chefAdrjan) reported 60 minutes ago

  @Bitstamp You know Tars is not working ?