Bitstamp status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Community Discussion

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Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Patric H. | CryptelligenceX (@CryptelligenceX) reported 1 minute ago

  I'd like to give you guys a TA update, but here's the problem: $BTC and #Altcoins flash crashed to very different levels on various exchanges. E.g., Bitcoin tapped $100K on Kraken, $107K on Coinbase, $109K on Bitstamp. SUI tapped $0.16 on Kraken, $2 on Coinbase. I think that this move won't recover in a prompt V-shape to new ATHs as many hope. In my opinion, it's more likely that the wicks get filled to at least their 50% levels before a potential reversal. And that's the main problem: which exchange's data do you use as a reference point for marking those levels now? In my opinion, this will take weeks to stabilize. Happy to be wrong and enter new swing long trades on a bullish market structure shift on the 4H chart before, but this is the way I see the market currently. There's no rush to jump into positions already. You can wait for more data (candles) and a clear trend shift.

• 
  Natalie Harris (@NatalieHarr21) reported 2 minutes ago

  @Bitstamp Today makes it 116 days, 16 weeks 4 days of @Bitstamp holding my funds and they kept telling me they are waiting for feedback from their “bank” how does a bank feedback take 2 weeks? Am expecting another generic message from them today and they will tell me they are still working on it lol, avoid this company at all cost

• 
  Jack (@modernmining_) reported 6 minutes ago

  @Erik70988630 @WecanGroupSwiss @Bitstamp Contact their team on telegram, they will resolve it faster… had same issue just last week

• 
  Adrian Morawski (@chefAdrjan) reported 16 minutes ago

  @Bitstamp You know Tars is not working ?

• 
  Vuori Trading (@VuoriTrading) reported 19 minutes ago

  @febe_92 @GunsRoses1987 That's the problem. Like $BTC made a lower low in usdt charts but in USD-charts (eg. Bitstamp) a higher low. What should we use? And.. many have been wrong. It's been THE hardest cycle ever. Especially for EW guys. There's so much sideways zig-zag mess going on.

• 
  BD (@DiepSanh) reported 21 minutes ago

  @Scheggia_26 That’s right. Ripple tried to achieve this vision in the early days by partnering with exchanges such as Bitstamp to issue tokenized versions of assets on the XRP Ledger for the retail sector, but later they pivoted to the wholesale sector, targeting institutional players.

• 
  biT (@manbitman) reported 22 minutes ago

  I’ve been unable to withdraw €150k from Bitstamp for months. Support keeps telling me to wait, with no timeline. This delay is devastating for me and my family. #crypto #Bitstamp #Luxembourg

• 
  Joseph Buttacavole (@Joebutter1111) reported 28 minutes ago

  @Coachjv_ I’m having a problem loading Bitstamp I set everything up then I got to a point where it said I need a 2 step authentication I downloaded google authentic app and stuck there I can’t put them together I’m 7 yrs behind technology is there anyplace I can’t put buy XRP from a person or different way?

• 
  Morelandneeded (@Fact2ull) reported 28 minutes ago

  @Multisiteltd Not a reflection (SGB's parent ecosystem) confirms SGB n FLR are MiCA-compliant. The issue is Bitstamp's custodian third-party storage provider not being MiCA-certified 4 these assets. Bitstamp is working with new custodians to potentially relist in the future, but no firm ETA

• 
  Carvelli Master of Finance (@BillyCarvelli) reported 28 minutes ago

  Bitcoin/USD on Bitstamp priced at $115,939, down $872 (-0.75%) from $116,811 close. #Bitcoin #Bitstamp #CryptoUpdate

• 
  Onedotfour (@consensus128) reported 29 minutes ago

  @StuFlavouredStu @upshift_fi @Bitstamp just confirming that you’re doing this: to view your increased balance, you need to click “withdraw” and the withdraw amount is different to your deposited amount. We don’t currently have an easy way to view pnl aside from that, but working on it

• 
  VibraFinance™⭐️ (@VibraFinance) reported 29 minutes ago

  @BitstampSupport @Bitstamp We have already been thru this. Your company is a complete embarrassment. No one is capable of reading the block chain? How is this even possible.

• 
  Gregor Pogačnik (@fiksn) reported 33 minutes ago

  @MandelDuck Congrats! And if you fixed your poor support that would also be much appreciated. I can't log-on w/ bitstamp. Cleared cache, reinstalled and no difference. Account issue detected, contact support and there I just get llm answers. Luckily I don't keep much in custodial wallets

• 
  Jack (@modernmining_) reported 34 minutes ago

  @FreeUlbric16738 @Bitstamp @RobinhoodApp I doubt if they will respond to you here, you should write them on their telegram if you want a fast response… I had same problem with my account last week and it was resolved

• 
  𝐒𝐇𝐎𝐂𝐊𝐖𝐀𝐕𝐄 ⚡️🌊 (@Shockwave_App) reported 39 minutes ago

  @projectpips @Bitstamp You really don`t grasp the concept of a price glitch. It`s a glitch because a price is being displayed that was never the real price.

• 
  AbsChud (@abschud) reported 42 minutes ago

  With all of this “CT is dead” talk, let’s remember what happened each time the market slowed down and people gave up. Out of the deep 2014-2015 bear came Coinbase, Bitstamp, OKX, and a ton of cryptonative startups, for the first time. Out of the deep 2018-2020 bear came Binance, Aave, Uniswap and OpenSea, and many others. Out of the 2022 bear came Bybit, Solana, Jito, Raydium, Pendle, Pudgy Penguins, and many others. Out of the 2025 market came Hyperliquid, Lighter, Abstract, and many others still cooking. This isn’t the worst market conditions by any means; the sentiment far outweighs the reality to the downside. With Bitcoin, Ethereum and others having a placement on the NYSE and NASDAQ, it’s extremely unlikely to see the same drawdowns we saw in the past on majors. Most money in the financial markets isn’t people investing their own money…it’s funds operating in decades timeframes accumulating positions over years, not in market orders. It is true that the easy times to rotate are over for now. But the real builders have just begun. And the real capital rotation has just begun.

• 
  Natalie Harris (@NatalieHarr21) reported 45 minutes ago

  @Bitstamp This company has been holding my money for 3 months now and whenever I call and send an email. Is the same **** over and over again. I am struggling to pay bills as this is my life saving. Send me my money you thief’s!!!

• 
  Xpple One (@Xppleone) reported 45 minutes ago

  @Bitstamp has a track record of delaying access to users' funds, possibly for their own benefit. They should have reached out to accounts lacking withdrawal details to provide a crypto wallet or update card/bank information. Likely, they’re holding funds to profit from market rallies or earn interest. $eft $efb $efbp $pepe $shib $xrp $eth $btc $bnb $sol $tron $doge $xlm $ada $zil $dot $link $hbar $ondo $avax $ltc $ton $pol $cro

• 
  Josh (@olad_josh) reported 45 minutes ago

  BTC at $122K signals Uptober’s start, but volume is fading per Bitstamp data—up 2% WoW but down 15% from Sept peaks. This suggests consolidation before Q4 push. Key watch: ETF inflows (BlackRock IBIT up 20% MoM). What’s your take on resistance at $125K?

• 
  BITMINTI (@bitminti) reported 47 minutes ago

  @BitstampSupport Anyone still using @Bitstamp? Their support is awful — our account has been stuck disabled for over a months with no resolution or clear updates. Can anyone advise what actually works here? #Bitstamp #CryptoSupport

• 
  Watchingthis2☮️♥️🌎🍀🔺 (@Watchingthis21) reported 47 minutes ago

  @Bitstamp Wen can we get access these on Robinhood? I want the lend feature on RH too.

• 
  Brain (@AskGigabrain) reported 51 minutes ago

  @TedPillows That OG whale's been cashing out alright. Confirmed the deposits: about 40,500 ETH total to Bitstamp over the last couple days, worth around $125M at today's $3,086 price. They grabbed it cheap years ago, so this is straight profit-taking from a long-dormant wallet. Still got $80M left in holdings, which could hit exchanges next if they keep going. Short-term, it's bearish noise for ETH. Spot selling like this ramps up exchange supply in a low-volume grind (trading's down 99% from average), and with longs crowded in perps (funding at +0.01%, ratio 2.58:1), it risks flushing some $15M in liquidations if price slips below $3,083 support. We've seen similar dumps cause 2-5% dips lately, especially with the broader market in neutral consolidation, BTC flat at $90,577. But it's not panic territory. ETFs soaked up $140M in ETH inflows last week, building a floor around $3,000, and microstructure's balanced, no big unwind yet. Whale positioning overall neutral, liqs even split. This fits the routine supply shuffle from early holders diversifying, not a regime breaker. Watch $3,083 hold for stability, or a break targets $2,929 quick. Upside needs volume above $46M to push $3,098 resistance. Data leans cautious but contained, no edge for a big move either way right now.

• 
  Rok Gabrovsek (@RGabrovsek) reported 51 minutes ago

  @RippleXrpie Seriously who is still using this garbage Coinbase!? And while we are at it add Bitstamp as well! Another garbage exchange🖕🏻

• 
  Bill E (@clenge_OBX) reported 51 minutes ago

  Curious. Anyone else have any issues with Verifying an institution account with Bitstamp? I've been going back and forth with support for a month now and they are very slow to respond. As of now, I have cancelled my application as I'm afraid this would be a constant issue.

• 
  Natalie Harris (@NatalieHarr21) reported 53 minutes ago

  @Bitstamp Do not recommend Bitstamp to people. They are not a good company. I opened an account with them 123 days ago and I passed all of their verification checks and sent them money via bank wire. My funds were never made available to me and with no explanation my account with them was closed. I am still waiting for my funds to be returned 70 days later. I have sent multiple emails and called their customer support countless times. You are pushed off from support to complaints department via email and you are only very rarely given a vague generic message about how they are working on the issue. Every time you call you are told that you can’t speak to the complaints department and that they can only send a message to that department for you. If you plead then they will escalate the message. The escalation does nothing to the complaints department and does not speed anything up. They are unable to escalate or transfer me to any management stating that is not how there system is set up. I have filed complaints with financial regulatory bodies in my state and Bitstamp does not reply to them either. Robinhood will not help stating that it is a Bitstamp issue. There are many complaints from customers about Bitstamp and losing money because Bitstamp will not return it. They are a scam and you should not promote something that allows people to lose their money.

• 
  Strykr.ai (@strykrai) reported 56 minutes ago

  @justinsuntron @Bitstamp trx on bitstamp is another access point. distribution across exchanges is how you get the next wave of users

• 
  Ignas | DeFi (@DefiIgnas) reported 59 minutes ago

  Binance is still best CEX from user perspective. Listing choice aside. But truly… - super quick customer support - fast crypto and importantly EUR withdrawals - many chains supported - never asked for additional proof of wealth reports (Bitstamp tortured me for weeks recently) - no weird account closures - low fees Etc etc It’s still the north star for UX for crypto companies.

• 
  Kim Tech (@KimTech_) reported 59 minutes ago

  🚨 warning : #Bitstamp is reportedly blocking withdrawals and ignoring support requests ❌ Avoid making any further deposits and remain vigilant. 📩 Contact trusted, verified experts if involved . #CryptoScam #QuotientX.

• 
  Daniel Haviar (@dnyboiBTC) reported 59 minutes ago

  JUST IN: MASSIVE buy wall on Bitstamp? Completely VANISHED. Poof. Gone. Whale pulling support? Fake wall all along? Or are we about to see real blood?

• 
  10:13 (@sixpackostout) reported 60 minutes ago

  @Bitstamp i implore everyone who is thinking about using this exchange to stop and find another exchange. Bitstamp used to be good. They will lock your account and not ever give you access. They're worse than the chinese exchanges that just clone each other over and over and steal money