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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bitstamp. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bitstamp users through our website.
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Transactions (50%)
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Website (50%)
Live Outage Map
The most recent Bitstamp outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Singapore |
Transactions | |
 Edermünde |
Website | |
 Guayaquil |
Login | |
| Steinbach am Taunus |
Mobile App | |
 Bilbao |
Mobile App | |
 Binghamton |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bitstamp Issues Reports
Latest outage, problems and issue reports in social media:
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Mua Dua
(@MuaDua3) reported
@martincpvalk @NexoFinance I expect my #Bitstamp will support #Songbird. They never let me down.
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Bard
(@bisoner71) reported
@CryptoMalta121 @Bitstamp @scottmelker I had an issue with sending £100 from a UK bank account to Bitstamp. They took £36 in fees giving my money back. So, not easy and I hope you don't have any issues. All detailed on their fees page apparently.
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Crypto Rookie
(@leebeard73) reported
@Bitstamp Are you providing a crypto exchange service to REVOLUT?
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Michael Nardolillo
(@MikeNardolillo) reported
@bukiki1001 @panosmek @Bitstamp Chang that to bitcoin as an example, because only gatehub issues ETH on the xrpl.
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Leroy Macron
(@__xluc) reported
@BitstampSupport @Bitstamp Yes been waiting and investigating for weeks now. My instructions are correct, your SSIs are wrong and you take fees for transfer failing because of you. I was a loyal customer but with this short term behaviour you're not going to grow like coinbase.
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crypto Punchie 🇬🇧🏴
(@punch1e) reported
@Bitstamp @BTCJackie Lucky you as i had to make a ZOOM call and the operative couldnt see me, so my crypto is stuck on a wallet i cant access :(
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Panos
(@panosmek) reported
@BitstampSupport @mihaidumitres12 @Bitstamp So no reasons to use it. Wake us up when you issue it on XRPL and we can transfer it in 3 seconds for under a penny.
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🌴 BTC Jackie 🌴
(@BTCJackie) reported
Had a problem using ‘faster payments’ issue, @Bitstamp fixed it right away. Very commendable customer support. Can recommend for cashing out crypto for UK people.
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Stuey P
(@StueyP_) reported
this isn't my normal chart/s i just mark up boomer line **** on bitstamp tradeview so i don't clutter my normal charts.
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XRP Legend
(@JensenLegenden) reported
@Bitstamp Are you experiencing problems with XRP deposits atm?
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stopfeds 🗯️
(@stopfeds) reported
@andreneves @MintGox @Bitstamp Thanks. So the one with the best k/d wins? Sorry, there is no info on the website and the link to discord doesn't work...
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Winston Buki
(@bukiki1001) reported
@Bitstamp Dear Bitstamp Team, do you support #songbird?
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2K21_will_be_the_year
(@XRPDstandard) reported
@Bitstamp @Tether_to Are you @Bitstamp going to support the $SGB Songbird airdrop?
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XRP | XDC | HBAR 🌙 🚀
(@xrpgambyt21) reported
@XRP_stuart @SirRobArtII1 The least desirable option is to sell $XRP directly on the #XRPL decentralized exchange via XUMM to then issue a fiat IOU redeemable on #Bitstamp
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Panos
(@panosmek) reported
@Bitstamp @ossingerj Lower the card purchase fees and also issue your own crypto debit card!
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Carter Boyce
(@CarterBoyce4) reported
@MintGox @Bitstamp Password? Or just join the server at 2pm EST?
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balakov_da_buraca
(@BalakovB) reported
@ftso_au @Bitstamp @FlareNetworks The last nail in the coffin. No major exchange will support SongQuack and that will give a clear signal to all the dumb people that still haven’t realised what’s going on.
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Harry
(@taraksias83) reported
@BitrueOfficial @FlareNetworks @Bitstamp please support $SGB distribution of $FLR Networks
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Bard
(@bisoner71) reported
@Bitstamp And they charge you £34 to get your money back if there is a problem with moving £100 into your Bitstamp account.
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abc123456
(@abc123485141386) reported
@Bitstamp I need money damn it. There is a problem. You have no conscience? Aren't you a good person? Usdt wallet address on trc20 platform: TG3T4YJih6eRQQWg59hhD3SG8Qs14u7bhC
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Bard
(@bisoner71) reported
@BitstampSupport @Bitstamp Update on this. After a ridiculous amount of frustration and slow customer service Bitstamp returned my money. I sent them £100 to a UK bank account from a UK bank account. They sent me back £64 so a £36 fee for the suffering. Seriously guys, do not use Bitstamp.
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Mr Andersson
(@XRPnoob1) reported
@Bitstamp as a supporting exchange of $FLR, will you support the Songbird airdrop to? Otherwish.. what do I need to do? @FlareNetworks
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Mahdyar
(@Mahdyar87781223) reported
@inlifethrillibo @Bitstamp @Tether_to Huge community support
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$STRONG TOM
(@Fubbling) reported
@mr_worthington1 @binance @Bitstamp have a great service, used them yday and had my GBP funds in my bank in 15 mins.
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goh choon peng
(@gohchoonpeng2) reported
@ftso_au @Bitstamp @FlareNetworks Will CoinSpot be support songbird?
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Michael (iPinky77)
(@ipinky77) reported
@Bitstamp @ossingerj Then support the FlareNetwork
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Kryss
(@Chris71663282) reported
@Bitstamp Will you support the Songbird $SGB token airdrop for customers that held $XRP on the snapshot the 12th December 2020 ?
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Nibbn
(@Nibbnn) reported
@Dxron2 XRP has its own built in dex. Access thru xrptoolkit or sologenic. Your USD needs to be sent from bitstamp or gatehouse. XRP is purchased direct to your wallet.... No exchange balances.
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Panos
(@panosmek) reported
@Bitstamp @ossingerj @BitstampSupport Add support for SEPA instant deposits, lower the card purchase fees and also issue your own crypto debit card!
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Dorothy Robinson
(@Dorothy95017061) reported
@Bitstamp @Tether_to Let me go see the website