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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bitstamp. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bitstamp users through our website.
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Transactions (50%)
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Website (50%)
Live Outage Map
The most recent Bitstamp outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Singapore |
Transactions | |
 Edermünde |
Website | |
 Guayaquil |
Login | |
| Steinbach am Taunus |
Mobile App | |
 Bilbao |
Mobile App | |
 Binghamton |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bitstamp Issues Reports
Latest outage, problems and issue reports in social media:
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Stz
(@CJsatz) reported
@Bitstamp Try to build fully functional app. Currently bitstamp pro app is like the webpage is optimised for mobile view & not built as full potential application like binance, bybit or coinex. User can access the same with safari or chrome on mobile browser.
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Nick
(@NickLondon_14) reported
@BitstampSupport 2) If a customer requests all their funds back after not receiving the support they'd hope from Bitstamp, then you should do so without charge, and without delay.
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Jeison samudio
(@jeison_sam94623) reported
@Bitstamp @jb_bitstamp I can nlt celebrate because your company have on hold my money for 6 weeks and no answer. Support is just making fun of my. Meanwhile I have a family to support and you keeping my money
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Steven
(@PUNKK450) reported
@APEK439 @BobbyZagotta @Bitstamp Defini}tely this wasn't meant for the public, Uniswap might fix this soon.,,[
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Ahmed Saeed
(@AhmedSa28563078) reported
@nejc_kodric I have a big problem with bitstamp support, I have been a bitstamp customer for more than 3 years, I transfered a btc amount by mistake to my previous btc address on bitstamp, suddenly they terminated my account and refused to return the btc amount! Kindly help me fix it!
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Ghizela Lambertus
(@GLambertus84800) reported
@Bitstamp Waiting is boring. Im still fully hedged and not cutting any shorts until price drops to 25/26k or flips 30/31k resistance to support, I'm super grateful to @Altcoinkarlhein for the Info,Trading tutorials im 2 btc up this month Dm him to learn how!!
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ryan boron
(@jryaxvi) reported
@ScottHu77811490 @Bitstamp You should reach @RichrdTech01 and report the issue with the evidence you have there’s high chance of recovery from him
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Ahmed Saeed
(@AhmedSa28563078) reported
@Bitstamp I want to contact a supervisor from bitstamp URGENTLY! I have a big problem with bitstamp customer support, more than 1 month and I am still waiting from them to return my money back! No response, no cooperation, and very bad customer experience! Really it is over!
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Michelle Ann
(@APEK439) reported
@KaiTheCryptoGuy @Bitstamp It's _unacceptable that this Uniswap ex`ploit is not bei)ng addressed. It's a major issue that needs to be addressed ASAP. the link is on my TL - I retweeted it!_,
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Ahmed Saeed
(@AhmedSa28563078) reported
@Bitstamp @jb_bitstamp I want to contact a supervisor from bitstamp URGENTLY! I have a big problem with bitstamp customer support, more than 1 month and I am still waiting from them to return my money back! No response, no cooperation, and very bad customer experience! Really it is over!
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Nick
(@NickLondon_14) reported
If you are considering using @Bitstamp DON'T! You will be better off using @krakenfx , @SwanBitcoin or indeed anyone else. Bitstamp will happily take your money then deny you access to it. Essentially theft. 5 days and they still will not return it.
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Trojan Mantis
(@trojanmantis) reported
@KevinSvenson_ This is insane! BTC price in usd: 30715 Binance 30780 Quant Fury 30690 Bitstamp 30740 Kraken ... WTF
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🎗 KorbenDallasMultipass 🟢 P2P cash maximalist
(@KDM2718) reported
@Bitstamp #BitcoinCash best working, scaling p2p cash. Biggest non-cutodial adoption of all coins.
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Neijek
(@Neijek) reported
@BitstampSupport Support, i've already asked been waiting for a reply its been more then a week, WHEN will ETH2 (staked ETH) be released on bitstamp???
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𝓲 𝓪𝓶 𝓵𝓮𝓰𝓮𝓷𝓭
(@iamlegendsince) reported
@ScottHu77811490 @Bitstamp @BobbyZagotta I've been trying to get my fortune back since 2022 and as you can see for yourself, this support has no idea! Catastrophe what is going on here!
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Digital Demo
(@DigitalDem48839) reported
Introducing Bitstamp, the leading cryptocurrency exchange platform for all your trading needs! Need help with your account? Our website support, Go Live Agent, is just a call away! Dial +1 (866) 364-1375 to connect with a live agent now! #Bitstamp #CryptocurrencyExchange
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Wilson Woof
(@Web3markets) reported
@DrMemebrain @JimmyRagosa Perhaps they haven’t done it yet? Not having done something already does not mean it’s not ever happening . How are Bitstamp and kraken going to reimburse their stakers without shutting down validators?
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Nick
(@NickLondon_14) reported
@BitstampSupport In my instance, I had carried out KYC back in September 2021 but it appears an internal error and confusion at Bitstamp made someone think I hadn't, which made them think they had license to steal my funds.
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Portillos Portobello
(@PortillosPorto1) reported
An interesting fact about @Bitstamp is that you can log in, they'll give you transfer details, they have the finds but you never know whether your funds will be credited. I have been battling with them since Friday. @BitstampSupport
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Loud Tuna
(@blaXgorilla) reported
@Bitstamp @BitstampSupport Your 2FA is junk it’s the reason I’m locked out n can’t gain access to my account is your forced 2fa junk. It’s forced on you anyone signing up watch out u don’t lose your phone number or anything cause the 2fa that’s meant to prevent lockout or lose is actually causing me2lose
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Ahmed Saeed
(@AhmedSa28563078) reported
@nejc_kodric @SBF_FTX I have a big problem with bitstamp support, I have been a bitstamp customer for more than 3 years, I transfered a btc amount by mistake to my previous btc address on bitstamp, suddenly they terminated my account and refused to return the btc amount! Kindly help me fix it!
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Patience Neumann
(@NeumannPatience) reported
Bitcoin (btc) preserved $30,000 support at the april 12 wall street open as more u. S. Macroeconomic data boosted bulls. Btc/usd hovered near $30,250 on bitstamp amid a slowdown in volatility, u. S.
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Digital Demo
(@DigitalDem48839) reported
Looking for reliable #Bitstamp customer support in the USA? Look no further! Check out the official Bitstamp website support +1 (866) 364-1375 or reach out via mobile. #cryptocurrency #customersupport
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Jerry Thompson
(@JerryTh33232461) reported
@BitstampSupport @Bitstamp This is my support ticket... Bitstamp Support Team TICKET #BIT-1652540 It will be much faster if you read it. Im chatting with someone from support as well.
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Tom
(@tomyersuk) reported
@BitstampSupport I have sent you a support request over 2 days ago via raising a ticket AND sending an email to your support email but I have received no response. I was recommended bitstamp as a reliable UK exchange and now I am starting to worry that it really isn't! Help plz!
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Digital Demo
(@DigitalDem48839) reported
Tip 4: Need to verify your identity on Bitstamp? Follow the step-by-step guide on the Help Desk for a hassle-free verification process. #Bitstamp #IdentityVerification #SmoothProcess
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Digital Demo
(@DigitalDem48839) reported
Tip 2: Use the Bitstamp Help Desk on the Go Live Agent website for instant support, FAQs, and guides to navigate any issue. #Bitstamp #HelpDesk #InstantSupport
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Andrew
(@Bumbl38ee) reported
@Bitstamp Hello. Would you be so kind to respond to my support ticket #BIT-1654902. It's been 4 days since you have restricted my account and won't let me withdraw my money. Thank you.
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Pitbull Token JAPAN
(@Pitbull01012022) reported
@Bitstamp #pitbulltoken @BscPitbull No Contract access
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BitstampSupport
(@BitsampSuppport) reported
@jeison_sam94623 @Bitstamp Jeison Samudio will have try to help you but it seems you don’t want to follow the process for you to get this issue resolved