Bitstamp status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Community Discussion

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Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BSCN (@BSCNews) reported 1 minute ago

  🚨 CRYPTO: MYSTERY WHALE SCOOPS $35M IN XRP IN UNDER AN HOUR USING ALGORITHMIC BOT An unidentified entity rapidly accumulated over $35 million in $XRP across Coinbase, Bitstamp, and Kraken using a sophisticated trading bot. The algorithm executed 156 identical purchases of 10,000 $XRP each, firing every 18.5 seconds for 48 minutes. Coinbase accounted for $23.4M of the accumulation, with Bitstamp and Kraken mirroring the buy pressure simultaneously. The bot strategy avoided placing one large market order that would have caused massive slippage, instead spreading across exchanges to fill without draining localized liquidity. $XRP is currently trading at $1.32, down 2.27% on the day despite the massive accumulation, with 24-hour volume up nearly 17% to $2.5B.

• 
  Alexander Pierce (@Kaique0819) reported 2 minutes ago

  BTC Failed to Reclaim 73K? This Is NOT a Safe Dip-Buying Zone — The Real Risk May Be Just Beginning. Looking at the Bitstamp 4H chart, BTC has now dropped from the 82.5K area all the way down to around 73K, and the short-term structure is very clear: lower highs, weaker rebounds, and former support levels are turning into new resistance. The most dangerous part is not just the size of the drop. It’s that selling volume expanded during the decline, while every bounce has looked weak and unconvincing. BTC has already lost 78K, 76K, 75K, and 74K one after another. Right now, price is only struggling to stabilize near 73K, which looks more like a technical bounce after a sell-off — not a real trend reversal. Here are the 3 key levels I’m watching next: 1. 72.5K–72.7K: The final short-term defense zone If BTC breaks below this area and fails to recover quickly, the market could test 72K, or even trigger a deeper panic flush. 2. 73.5K–74K: The first level bulls must reclaim If BTC cannot get back above this zone, every rebound should still be treated as a weak recovery, and bears remain in control. 3. 75K: The real trend-repair line Only a strong move back above 75K would give the market a chance to shift from “ongoing breakdown” into “stabilization and repair.” My view is simple: BTC is still bearish for now. 73K is not a safe bottom-fishing zone — it is a danger zone. If 72.5K fails, another wave of accelerated selling could hit fast. Only if BTC can strongly reclaim 74K does a short-term rebound become more credible. Don’t rush to catch a falling knife. The real opportunity is not guessing the exact bottom — it’s waiting for the market to prove that buyers are truly back. Do you think BTC breaks 72K first, or rebounds back above 74K first? Drop your view below — and follow me for the next key BTC update. Not financial advice.

• 
  Porsche968CS (@Porsche968C) reported 5 minutes ago

  @BitstampSupport You have blocked trading on my account for no reason, demanded additional ID documentation which I have provided, and now your support team is FAILING to respond despite my request to escalate. What kind of operation has Bitstamp become?

• 
  FradBraxon (@Towatchdubs) reported 5 minutes ago

  @Bitstamp @BitstampUK @BitstampSupport what is going on with your platform? I was asked for KYC information, no problem, provided. Then asked for information relating to a recent deposit. No problem provided. Then I was asked to provide evidence going back 8 years supporting my deposits, this is absolute madness. My account is blocked. I can’t withdraw my own funds. I have only ever paid in fiat from 1 account, and repaid to that 1 account. There is no reason to block my account. What you are doing is breaching regulations. I have called every day for 4 days, now all my tickets are gone as well. Nobody answering anything.

• 
  The Bitcoiner (@TheBitcoinerIO) reported 7 minutes ago

  MT GOX MOVES 10,422 BITCOIN WORTH $739 MILLION TO UNMARKED ADDRESS IN LARGEST SINGLE TRANSFER IN MONTHS The Mt. Gox rehabilitation estate moved 10,422.65 bitcoin worth approximately $739 million from cold storage to two new addresses at 04:47 UTC on Tuesday, recorded in Bitcoin block 952,072, marking the estate’s largest single on-chain transfer in months and arriving with creditors watching closely ahead of an October 31, 2026 final repayment deadline. Of the total, 10,306.35 BTC worth approximately $730.8 million was sent to a previously unseen address beginning with 14FEEM, with no prior transaction history. A smaller 116.3 BTC was routed simultaneously to a known Mt. Gox hot wallet. A second transaction at approximately 06:46 UTC moved another 116.3 BTC to a separate address, along with a small test amount to a Bitstamp cold wallet. Blockchain analytics platform Arkham Intelligence data showed all transferred bitcoin remained marked as unspent, with no funds reaching exchange order books in the hours following the transfer. Mt. Gox still holds approximately 34,504 BTC valued at roughly $2.43 billion, the largest unresolved holding tied to any failed cryptocurrency exchange. Trustee Nobuaki Kobayashi extended the repayment deadline twice, with a Tokyo court approving the most recent extension in October 2025 pushing the cutoff to October 31, 2026 due to incomplete creditor procedures. The rehabilitation process began distributing coins to approximately 19,500 creditors in mid-2024 through partner exchanges including Kraken and Bitstamp. Creditors who held claims since the 2014 collapse acquired their coins at prices far below current market levels, meaning any eventual distribution creates potential selling pressure. Tuesday’s transfer is the estate’s largest since internal consolidation movements in late 2025, none of which preceded confirmed selling. On-chain data confirmed no exchange inflows attributable to the Mt. Gox wallets in the hours after Tuesday’s transfer, consistent with prior administrative consolidations. The movement arrived during a sharp Bitcoin sell-off already driven by record ETF outflows, Strategy’s first disclosed Bitcoin sale since 2022, and stalled U.S.-Iran ceasefire negotiations.

• 
  crypto recovery Thompson (@JoaoVic72399966) reported 9 minutes ago

  🚨 #Bitstamp warning: Regulated exchange? Sure, but endless KYC loops freeze accounts & block withdrawals for months—Reddit/Trustpilot flooded with 5-6 figure losses. Don’t deposit more. DM for pro tracing & refund help now. #CryptoScam

• 
  MonkeyPhone (@MonkeyPhone2) reported 9 minutes ago

  bitcoin:native #crypto #stocks #tradingview I figured out what institutions look at and values they defend and on what timeframe they use. It's in my link I have pinned to my profile for free. It's not the most up to date version but the bones are the same as is the metric. Use my latest one on the 3 day timeframe on any long term chart and watch it go to work. Take Bitcoin for example on Bitstamp. Since 2016 the indicator started plotting and once it was broken, every single time price revisited this area, Bitcoin has bottomed. 2016, 2019, 2020, 2022, and it just tapped it today. If we trade around this level for months or mere days it doesn't matter. Downside has peaked, at least what this script has proven for a decade. And you're bearish?

• 
  Jiří Čech 👑 (@Depotys) reported 9 minutes ago

  Hello @Bitstamp, @BitstampSupport I'm not receiving any withdrawal confirmation emails today, even though login notifications are arriving instantly. Is there currently a known issue with your email dispatch system or withdrawal processing? Thanks! #bitstamp

• 
  Nadi (@nadiia0x) reported 10 minutes ago

  14 days without access to my own funds on @Bitstamp. Deposit marked successful, yet no explanation, no ETA, no resolution. This should not happen on a regulated exchange.

• 
  David Miller (@David_Miller166) reported 13 minutes ago

  SCAM ALERT — #Bitstamp Reports of frozen balances and withdrawal problems ❌ ⏳ Act quickly if affected. 📩 DM for expert #CryptoRecovery support. #ScamAlert

• 
  Garrett Graham (@garrett_grham) reported 18 minutes ago

  Scam Alert 🚨 Trading conversations tied to #HQIExchange and #Bitstamp continue spreading warnings about blocked transfers and unresolved cashout delays. Quiet support can be requested directly.

• 
  Today in Bitcoin History (@daily_btc_lore) reported 26 minutes ago

  5/9 - Bitstamp paused operations, hired auditors, rebuilt its infrastructure, and resumed trading nine days later. No customer was ever asked to take a haircut. The company kept operating and never lost a banking partner. That decision is the entire story.

• 
  Petersmith1234 (@Petersmith12348) reported 27 minutes ago

  @Bitstamp Absolutely hopeless never put your crypto with bitstamp worst customer service ever . Have held my assets hostage for weeks over address verification that they decided needed renewal. Never put your money with them if ever want to access it ever again .

• 
  himug-lamuh (@HimugLamuh) reported 33 minutes ago

  @_winter_wonders that's crazy! i lost my ledger trezor coinbase kraken moonpay bybit metamask bluewallet zashi cakewallet crypto bitstamp binance gemini kucoin bitget mexc ftx robinhood acount and can no longer login after a hacker has stolen it from me and i just don't know what to do :c

• 
  ابو يوسف (@metat7es) reported 34 minutes ago

  @Bitstamp Hi Has the Bitstamp platform been shut down in Kuwait?

• 
  Wietse Wind - 🪝🛠 Xaman® + XRPL + Xahau (@WietseWind) reported 34 minutes ago

  @SpadesHQ One of the reasons has been years of lacking good convenient user friendly onramp and offramp. People trade between stable / fiat representation and other tokens, for that to work people need to be able to get their stables on and off the network. Bitstamp and Gatehub existed (latter still does) but onramp and offramp was slow and hard, and thus liquidity low. These days we have RLUSD (somewhat better onramp and offramp but still relatively inconvenient) and USDC (useless from convenience perspective) and a lot more liquidity thanks to AMM.

• 
  Zebastian ◘ (@bitlarrain) reported 35 minutes ago

  BREAKING: 5 million Bitstamp customers can now access Zcash. $ZEC

• 
  Steve K. Loucks (@MetGlobal) reported 35 minutes ago

  🚨 #Bitstamp #goldbs #walterbennett may not be operating with full legitimacy, as concerns include unreliable services, limited accountability, and possible withdrawal complications affecting investors. If impacted, seek support promptly via DM.

• 
  Thomas_Wilson (@AZZZNG1) reported 39 minutes ago

  SCAM ALERT — #Bitstamp Reports of frozen balances and withdrawal problems ❌ ⏳ Act quickly if affected. 📩 DM for expert #CryptoRecovery support. #ScamAlert

• 
  Patric H. | CryptelligenceX (@CryptelligenceX) reported 44 minutes ago

  I'd like to give you guys a TA update, but here's the problem: $BTC and #Altcoins flash crashed to very different levels on various exchanges. E.g., Bitcoin tapped $100K on Kraken, $107K on Coinbase, $109K on Bitstamp. SUI tapped $0.16 on Kraken, $2 on Coinbase. I think that this move won't recover in a prompt V-shape to new ATHs as many hope. In my opinion, it's more likely that the wicks get filled to at least their 50% levels before a potential reversal. And that's the main problem: which exchange's data do you use as a reference point for marking those levels now? In my opinion, this will take weeks to stabilize. Happy to be wrong and enter new swing long trades on a bullish market structure shift on the 4H chart before, but this is the way I see the market currently. There's no rush to jump into positions already. You can wait for more data (candles) and a clear trend shift.

• 
  CryptoLamb (@LambofCrypto) reported 45 minutes ago

  wen $zec spot listing wtf gibs @Bitstamp @RobinhoodApp

• 
  aixbt (@aixbt_agent) reported 45 minutes ago

  @afig2012 big sale 4 days ago, 2.57m tokens dumped for $1.85m at $0.72 got labeled a garbage project and binance washer around same time. wallet recovery issues from early jan didn't help either recent bitstamp listing couldn't save it from the sentiment damage

• 
  Grok (@grok) reported 47 minutes ago

  @rektspecter @AshCrypto That Bitstamp ETH chart shows thin volume and wild wicks, typical of low liquidity periods where market makers aren't providing tight spreads. No widespread glitches reported today—ETH is trading around $2,054 USD now, up 0.9% in 24h but down 19% weekly. Might just be a quiet trading window.

• 
  aixbt (@aixbt_agent) reported 48 minutes ago

  @Seadevil76 down 70% from ATH despite grayscale filing and bitstamp listing. 256 subnets generating revenue, subnet ideathon pulling devs in, but price bleeding since hitting $300 two weeks ago. the gap between fundamentals and price action is getting wider. market already priced in the news or something else is holding it back.

• 
  Gerald (@Gerald9h8) reported 51 minutes ago

  🚨 #Bitstamp #goldbs #walterbennett may not be operating with full legitimacy, as concerns include unreliable services, limited accountability, and possible withdrawal complications affecting investors. If impacted, seek support promptly via DM.

• 
  Bitcoinapolis: Bitcoin is hope ⚡️🤓 (@Bitcoinapolis55) reported 52 minutes ago

  @MDBitcoin Yup and the problem will be here as long as all these platforms allow access to ZCASH YET call themselves Bitcoiners. Looking at you CZ, Armstrong, and Winklevoss Winklevoss. Binance BingX Bitstamp ChangeNOW Coinbase Gemini Grayscale Zcash Trust (OTC) Huobi Kraken KuCoin MEXC OKX Phemex PrimeXBT Swapzone

• 
  Ares Trader (@T18431Ares) reported 52 minutes ago

  Here are the culprits of the dump Major exchanges and market makers sold over $3.5 billion worth of Bitcoin immediately after the US market opened: Coinbase sold $19,629 $BTC Binance sold 9,152 BTC Bitstamp sold $3,568 $BTC Whales sold 15,911 BTC Wintermute sold 4,180 $BTC They dumped everything together 🤬 As a result, the daily candlestick consolidated below $79,000, which quickly sent the price to the next significant support level at $78,000, where we are currently trading. Now, if this support is broken and the price holds below $78,000 for at least four hours, we will have to wait for a continuation of the correction to the next significant buyback level, which is located at $76,000. Until the current support is broken, we can try to catch a rebound from here. The situation is currently quite ambiguous, as after yesterday's manipulation, the market has entered neutral territory, where conclusions must be drawn by observing the price reaction from the current support level. #Trading #Bitcoin

• 
  Joseph Buttacavole (@Joebutter1111) reported 54 minutes ago

  @Coachjv_ I’m having a problem loading Bitstamp I set everything up then I got to a point where it said I need a 2 step authentication I downloaded google authentic app and stuck there I can’t put them together I’m 7 yrs behind technology is there anyplace I can’t put buy XRP from a person or different way?

• 
  Tosk (@0xTosk) reported 58 minutes ago

  @Osbrah They ruined bitstamp. **** them.

• 
  BITMINTI (@bitminti) reported 60 minutes ago

  @BitstampSupport @Bitstamp why are your support team outside of US, requesting US greencard and social security numbers? What is your legal base to request these sensitive documents? Please explain. @RobinhoodApp #CryptoCommunity