Bitstamp

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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.

Problems in the last 24 hours

The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Bitstamp Outage Chart 11/18/2025 14:50

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Most Reported Problems

The following are the most recent problems reported by Bitstamp users through our website.

  1. Website (100%)

    Website (100%)

Live Outage Map

The most recent Bitstamp outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyEdermünde Website
EcuadorGuayaquil Login
GermanySteinbach am Taunus Mobile App
SpainBilbao Mobile App
United StatesBinghamton Mobile App
GermanyUlm Login
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

  • bisoner71 Bard (@bisoner71) reported

    @CryptoMalta121 @Bitstamp @scottmelker I had an issue with sending £100 from a UK bank account to Bitstamp. They took £36 in fees giving my money back. So, not easy and I hope you don't have any issues. All detailed on their fees page apparently.

  • bukiki1001 Winston Buki (@bukiki1001) reported

    @Bitstamp Dear Bitstamp Team, do you support #songbird?

  • taraksias83 Harry (@taraksias83) reported

    @BitrueOfficial @FlareNetworks @Bitstamp please support $SGB distribution of $FLR Networks

  • dutchdelphidude dutchdelphidude 🏴 (@dutchdelphidude) reported

    @Bitstamp When can we expect your API to support stoploss and OCO orders? /cc @BitstampSupport @julian_sawyer

  • __xluc Leroy Macron (@__xluc) reported

    @BitstampSupport @Bitstamp Yes been waiting and investigating for weeks now. My instructions are correct, your SSIs are wrong and you take fees for transfer failing because of you. I was a loyal customer but with this short term behaviour you're not going to grow like coinbase.

  • JensenLegenden XRP Legend (@JensenLegenden) reported

    @Bitstamp Are you experiencing problems with XRP deposits atm?

  • mike_mk0 Mike (@mike_mk0) reported

    @BitstampSupport @mihaidumitres12 @Bitstamp That's expensive and slow.

  • BLINX_bands blinx (@BLINX_bands) reported

    @Bitstamp Will you support $SGB drop?

  • ipinky77 Michael (iPinky77) (@ipinky77) reported

    @Bitstamp @ossingerj Then support the FlareNetwork

  • ftso_eu ftso.eu (@ftso_eu) reported

    Sorry @Bitstamp @BitstampSupport, are you going to support the additional SongBird $SGB token airdrop from @FlareNetworks guys? Thanks

  • chryzlerx Chris (@chryzlerx) reported

    @FlareNetworks @Bitstamp @BitstampSupport Will you support the airdrop?

  • chryzlerx Chris (@chryzlerx) reported

    @FlareNetworks #Bitstamp Will you support this airdrop?

  • panosmek Panos (@panosmek) reported

    @Bitstamp @ossingerj @BitstampSupport Add support for SEPA instant deposits, lower the card purchase fees and also issue your own crypto debit card!

  • MuaDua3 Mua Dua (@MuaDua3) reported

    @martincpvalk @NexoFinance I expect my #Bitstamp will support #Songbird. They never let me down.

  • punch1e crypto Punchie 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@punch1e) reported

    @Bitstamp @BTCJackie Lucky you as i had to make a ZOOM call and the operative couldnt see me, so my crypto is stuck on a wallet i cant access :(

  • Nibbnn Nibbn (@Nibbnn) reported

    @Dxron2 XRP has its own built in dex. Access thru xrptoolkit or sologenic. Your USD needs to be sent from bitstamp or gatehouse. XRP is purchased direct to your wallet.... No exchange balances.

  • bisoner71 Bard (@bisoner71) reported

    @Bitstamp And they charge you £34 to get your money back if there is a problem with moving £100 into your Bitstamp account.

  • Mahdyar87781223 Mahdyar (@Mahdyar87781223) reported

    @inlifethrillibo @Bitstamp @Tether_to Huge community support

  • Fubbling $STRONG TOM (@Fubbling) reported

    @mr_worthington1 @binance @Bitstamp have a great service, used them yday and had my GBP funds in my bank in 15 mins.

  • RobLicker Rob Licker (@RobLicker) reported

    @maxxrpbtc Not sure the verbiage was lifted from the Flare doc , probably we’ll need a bit more information. I used @NexoFinance @Bitstamp , hopefully they will support this $SGB drop 🤞

  • XRPDstandard 2K21_will_be_the_year (@XRPDstandard) reported

    @Bitstamp @Tether_to Are you @Bitstamp going to support the $SGB Songbird airdrop?

  • XRPnoob1 Mr Andersson (@XRPnoob1) reported

    @Bitstamp as a supporting exchange of $FLR, will you support the Songbird airdrop to? Otherwish.. what do I need to do? @FlareNetworks

  • Chris71663282 Kryss (@Chris71663282) reported

    @Bitstamp Will you support the Songbird $SGB token airdrop for customers that held $XRP on the snapshot the 12th December 2020 ?

  • panosmek Panos (@panosmek) reported

    @Bitstamp @ossingerj Lower the card purchase fees and also issue your own crypto debit card!

  • MikeNardolillo Michael Nardolillo (@MikeNardolillo) reported

    @bukiki1001 @panosmek @Bitstamp Chang that to bitcoin as an example, because only gatehub issues ETH on the xrpl.

  • stopfeds stopfeds 🗯️ (@stopfeds) reported

    @andreneves @MintGox @Bitstamp Thanks. So the one with the best k/d wins? Sorry, there is no info on the website and the link to discord doesn't work...

  • StueyP_ Stuey P (@StueyP_) reported

    this isn't my normal chart/s i just mark up boomer line **** on bitstamp tradeview so i don't clutter my normal charts.

  • panosmek Panos (@panosmek) reported

    @BitstampSupport @mihaidumitres12 @Bitstamp So no reasons to use it. Wake us up when you issue it on XRPL and we can transfer it in 3 seconds for under a penny.

  • BTCJackie 🌴 BTC Jackie 🌴 (@BTCJackie) reported

    Had a problem using ‘faster payments’ issue, @Bitstamp fixed it right away. Very commendable customer support. Can recommend for cashing out crypto for UK people.

  • bisoner71 Bard (@bisoner71) reported

    @BitstampSupport @Bitstamp Update on this. After a ridiculous amount of frustration and slow customer service Bitstamp returned my money. I sent them £100 to a UK bank account from a UK bank account. They sent me back £64 so a £36 fee for the suffering. Seriously guys, do not use Bitstamp.