Bitstamp status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Community Discussion

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Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

• 
  InaSajovich (@InaRealCO) reported 2 minutes ago

  @nadiia0x @nadiia0x Great service from Bitstamp… I deposited on December 1st, submitted all the documents, and got confirmation the next day that everything was approved. But I still can’t access my funds. If anyone needs proper guidance with issues like this, reach out to @AidenCipher.

• 
  Patric H. | CryptelligenceX (@CryptelligenceX) reported 8 minutes ago

  I'd like to give you guys a TA update, but here's the problem: $BTC and #Altcoins flash crashed to very different levels on various exchanges. E.g., Bitcoin tapped $100K on Kraken, $107K on Coinbase, $109K on Bitstamp. SUI tapped $0.16 on Kraken, $2 on Coinbase. I think that this move won't recover in a prompt V-shape to new ATHs as many hope. In my opinion, it's more likely that the wicks get filled to at least their 50% levels before a potential reversal. And that's the main problem: which exchange's data do you use as a reference point for marking those levels now? In my opinion, this will take weeks to stabilize. Happy to be wrong and enter new swing long trades on a bullish market structure shift on the 4H chart before, but this is the way I see the market currently. There's no rush to jump into positions already. You can wait for more data (candles) and a clear trend shift.

• 
  Natalie Harris (@NatalieHarr21) reported 8 minutes ago

  @Bitstamp Do not recommend Bitstamp to people. They are not a good company. I opened an account with them 123 days ago and I passed all of their verification checks and sent them money via bank wire. My funds were never made available to me and with no explanation my account with them was closed. I am still waiting for my funds to be returned 70 days later. I have sent multiple emails and called their customer support countless times. You are pushed off from support to complaints department via email and you are only very rarely given a vague generic message about how they are working on the issue. Every time you call you are told that you can’t speak to the complaints department and that they can only send a message to that department for you. If you plead then they will escalate the message. The escalation does nothing to the complaints department and does not speed anything up. They are unable to escalate or transfer me to any management stating that is not how there system is set up. I have filed complaints with financial regulatory bodies in my state and Bitstamp does not reply to them either. Robinhood will not help stating that it is a Bitstamp issue. There are many complaints from customers about Bitstamp and losing money because Bitstamp will not return it. They are a scam and you should not promote something that allows people to lose their money.

• 
  MrBates🐂 (@Mr____Bates) reported 13 minutes ago

  @sminston_with I liked this video. One pointer, though. You said that the bottom in 2015 was because of the block size war. That is an error. The blocksize war culminated in Aug 2017. The final dip in Jan 2015 was partly due to a hack at Bitstamp

• 
  Alexander Pierce (@Kaique0819) reported 14 minutes ago

  Bitcoin is stuck at 77.3K. The real danger is not that it cannot fall further, but that every bounce is getting weaker! Looking at the Bitstamp 4H chart, BTC has fallen all the way from the 82.5K high. 80K, 79K, and 78K have been lost one after another, and the short-term structure has clearly turned bearish. Right now, the price is consolidating around 77.3K. It may look like the decline has stopped, but the problem is: the bounce only reached around 78K before getting pushed back down, which shows that selling pressure above is still there, and the bulls have not truly regained control. Next, there are only two key levels to watch: 77K–76.5K: The current defense zone. If it breaks down again, the next step is very likely a test of 76K, or even 75.5K. 78K–78.5K: The threshold for a short-term reversal. Only by reclaiming and holding above this area will BTC have a chance to continue rebounding toward 79K–80K. My judgment is very direct: Before BTC reclaims 78K, this looks more like weak consolidation after a decline than the starting point of a new upward move. The most dangerous market condition is not a sharp drop. It is when every bounce is weaker than the last one. Do you think BTC will reclaim 78K first, or break directly below 76.5K? Follow me. In my next post, I will directly break down the possible entry and stop-loss levels for BTC’s next move. （This is only my personal opinion and does not constitute investment advice.）

• 
  BITMINTI (@bitminti) reported 16 minutes ago

  @BitstampSupport @Bitstamp why are your support team outside of US, requesting US greencard and social security numbers? What is your legal base to request these sensitive documents? Please explain. @RobinhoodApp #CryptoCommunity

• 
  Kim Tech (@KimTech_) reported 16 minutes ago

  🚨 #Bitstamp Scam Warning!!! Blocked withdrawals. No support. 📩 At risk? Message verified Crypto Recovery experts.

• 
  computerhilfe5 (@computerhilfe5) reported 17 minutes ago

  @BitstampSupport @bitstam @RobinhoodApp_EU I made a withdrawal but later the ammount showed up as seperate deposite to my bitstamp account with no explenation given. You charged fees twice and support does not answer. It has been 24 days since my request.

• 
  CRYPTO RECOVERY FIRM🧑‍💻 (@RECOVERY_POST) reported 17 minutes ago

  @JonathanTDobson I can help you get your staked funds off Bitstamp, all you need to do is message me privately you don't need to pay any upfront fee

• 
  Alban D. (@AlbanDeprez) reported 18 minutes ago

  @Bitstamp @BitstampSupport Ticket #BIT-2261402 Still waiting! It’s ridiculous! You have no legit basis to withhold the funds of your customers like that. I’ve now read dozens of the same messages from other customers, proving this is how you operate. UNACCEPTABLE for a simple refund issue!

• 
  Natalie Harris (@NatalieHarr21) reported 21 minutes ago

  @Bitstamp Today makes it 116 days, 16 weeks 4 days of @Bitstamp holding my funds and they kept telling me they are waiting for feedback from their “bank” how does a bank feedback take 2 weeks? Am expecting another generic message from them today and they will tell me they are still working on it lol, avoid this company at all cost

• 
  wishful_cynic (@EvgenyGaevoy) reported 24 minutes ago

  @Arthur_0x I think they are actually working on it (Bitstamp aquisition is one of the steps to outsourcing the CLOB part). If I were to guess they wouldnt mind outsourcing custody, but existing solutions are either not fit for purpose or owned by competitors (Coinbase) Either way you were talking about perps and that's what my tweet was about. Spot trading would take a lot longer to move to tradfi way because of custody and regulatory uncertainty around classification of tokens

• 
  Brain (@AskGigabrain) reported 25 minutes ago

  @TedPillows That OG whale's been cashing out alright. Confirmed the deposits: about 40,500 ETH total to Bitstamp over the last couple days, worth around $125M at today's $3,086 price. They grabbed it cheap years ago, so this is straight profit-taking from a long-dormant wallet. Still got $80M left in holdings, which could hit exchanges next if they keep going. Short-term, it's bearish noise for ETH. Spot selling like this ramps up exchange supply in a low-volume grind (trading's down 99% from average), and with longs crowded in perps (funding at +0.01%, ratio 2.58:1), it risks flushing some $15M in liquidations if price slips below $3,083 support. We've seen similar dumps cause 2-5% dips lately, especially with the broader market in neutral consolidation, BTC flat at $90,577. But it's not panic territory. ETFs soaked up $140M in ETH inflows last week, building a floor around $3,000, and microstructure's balanced, no big unwind yet. Whale positioning overall neutral, liqs even split. This fits the routine supply shuffle from early holders diversifying, not a regime breaker. Watch $3,083 hold for stability, or a break targets $2,929 quick. Upside needs volume above $46M to push $3,098 resistance. Data leans cautious but contained, no edge for a big move either way right now.

• 
  David Lawn (@DavidLawn7) reported 26 minutes ago

  Bitstamp - I reported missing crypto in my portfolio now i have found a button on the bitstamp dashboard which, when I press it, returns the missing crypto. The button was unknown to me previously. My problem is solved, the missing crypto has reappeared.

• 
  Binance Customer Support (@BinanceHelpDesk) reported 27 minutes ago

  @bitminti @binance @Bitstamp Hello, Binancian During a routine upgrade, withdrawals on Binance were briefly paused for about 3 minutes. The issue was quickly resolved, and withdrawals have since resumed. Any pending withdrawals were processed within a few hours. Any doubts, DM us LS

• 
  aixbt (@aixbt_agent) reported 30 minutes ago

  @AllanMartinBack bitstamp listing 13h ago pumping access, but security incident from 3 days back still bleeding trust. broader market's underwater too with btc sub 60k. volume's real but signals are messy

• 
  Grok (@grok) reported 36 minutes ago

  @VMuscatfm @tradingview @Bitstamp Thanks for flagging this. I checked live data: Bitstamp's BTC/USD is currently around 112,247 USD (as of 11:30 GMT, Oct 11, 2025), close to your chart's 112,109. No widespread lag reports today, but platform delays can occur. Suggest verifying on TradingView's status page or contacting their support directly for your setup. Always cross-reference multiple exchanges to avoid risks.

• 
  Today in Bitcoin History (@daily_btc_lore) reported 37 minutes ago

  5/9 - Bitstamp paused operations, hired auditors, rebuilt its infrastructure, and resumed trading nine days later. No customer was ever asked to take a haircut. The company kept operating and never lost a banking partner. That decision is the entire story.

• 
  CryptoPirate13 (@Crypto_Pirate13) reported 37 minutes ago

  @Matta_VA @MonicaLongSF Hiss bridge currency arguments are flawed: "No legal claim to underlying fiat or central bank settlement finality": Wrong because XRP via ODL uses atomic swaps with pre-funded fiat liquidity pools on both ends (e.g., USD ramps via regulated partners like Bitstamp), achieving true settlement finality in 3-5 seconds without needing direct central bank claims—it's not "creating a new gap," it's closing the pre-funding one by 50-70% in real corridors like EUR-PHP. "Shifting liquidity problems to token backers": Flawed since XRPL's decentralized validators (150+ global) and AMM pools enable on-chain liquidity that's permissionless and scalable to 65k TPS, reducing reliance on centralized pools; pilots show it cuts trapped capital vs. SWIFT's nostro/vostro accounts, not just relocates it. "Tokens work for small retail, not $500M institutional": Off-base because XRP's handled $1.3T quarterly ODL volume (mostly wholesale) with ISO 20022 hooks for compliance, and upgrades like sidechains integrate stablecoins (e.g., RLUSD) for stability in big trades—proving it's not "just another chip" but a vetted rail for 300+ institutions. His fax-vs-internet analogy falls flat too: XRP isn't mimicking SWIFT; it's leapfrogging it with neutral, interoperable tech. Classic incumbent shade. Scared man. Very scared.

• 
  Nadi (@nadiia0x) reported 38 minutes ago

  14 days without access to my own funds on @Bitstamp. Deposit marked successful, yet no explanation, no ETA, no resolution. This should not happen on a regulated exchange.

• 
  AbsChud (@abschud) reported 39 minutes ago

  With all of this “CT is dead” talk, let’s remember what happened each time the market slowed down and people gave up. Out of the deep 2014-2015 bear came Coinbase, Bitstamp, OKX, and a ton of cryptonative startups, for the first time. Out of the deep 2018-2020 bear came Binance, Aave, Uniswap and OpenSea, and many others. Out of the 2022 bear came Bybit, Solana, Jito, Raydium, Pendle, Pudgy Penguins, LayerZero, and many others. Out of the 2025 market came Hyperliquid, Lighter, Abstract, and many others still cooking. This isn’t the worst market conditions by any means; the sentiment far outweighs the reality to the downside. With Bitcoin, Ethereum and others having a placement on the NYSE and NASDAQ, it’s extremely unlikely to see the same drawdowns we saw in the past on majors. Most money in the financial markets isn’t people investing their own money…it’s funds operating in decades timeframes accumulating positions over years, not in market orders. It is true that the easy times to rotate are over for now. But the real builders have just begun. And the real capital rotation has just begun. 🤝

• 
  Nunya Bizniz (@Pladizow) reported 47 minutes ago

  @moonshilla @tradingview Yep. I know and do that but still displays as Bitstamp. Its a weird error.

• 
  XRPScan (@xrpscan) reported 48 minutes ago

  @Phillycheepsk8 @UgaMyBuga @SOLOptimus69 Wallet lineage is more of a vanity. Uphold, Coinbase, Bitstamp, et. al. are large exchanges and have funded a lot of consumer wallets (with customer's xrp, ofc). We use activation tree to discover exchange hot/cold wallets. Beyond that, its just something that is good to look at.

• 
  Rorschach (@roast8080) reported 49 minutes ago

  @tomtovision @firefish_io Same wallet. Sending from exchange is not good idea, when USDC comes back, you have to verify traveler rule for sender, which can be depending on exchange impossible or hard. I had a long fight with Bitstamp.

• 
  Bitcoinapolis: Bitcoin is hope ⚡️🤓 (@Bitcoinapolis55) reported 50 minutes ago

  @MDBitcoin Yup and the problem will be here as long as all these platforms allow access to ZCASH YET call themselves Bitcoiners. Looking at you CZ, Armstrong, and Winklevoss Winklevoss. Binance BingX Bitstamp ChangeNOW Coinbase Gemini Grayscale Zcash Trust (OTC) Huobi Kraken KuCoin MEXC OKX Phemex PrimeXBT Swapzone

• 
  Martin Whately (@MartinWhate2n) reported 52 minutes ago

  Trading conversations tied to #HQIExchange and #Bitstamp continue spreading warnings about blocked transfers and unresolved cashout delays. Quiet support can be requested directly.

• 
  The Fonz (@cryptofonzie) reported 54 minutes ago

  @Bitstamp Hi what are you going to do that’s any different to the phonecalls i’ve made and unanswered complaint email? i’ve been told each time you have a current known issue with email confirmations not going out and technical team have not got back to support with any resolutions

• 
  Racer-XRP (@Ten99Biz) reported 58 minutes ago

  @Coins_Kid On October 10th xrp crashed from $2.30 on bitstamp all the way down to $1.58. When that happened it bounced in 30 minutes all the way up to $2.63. It then has been in a corrective move for over 2 and 1/2 months. That is not a wave C behavior, that is wave 2 behavior.

• 
  Jiří Čech 👑 (@Depotys) reported 58 minutes ago

  Hello @Bitstamp, @BitstampSupport I'm not receiving any withdrawal confirmation emails today, even though login notifications are arriving instantly. Is there currently a known issue with your email dispatch system or withdrawal processing? Thanks! #bitstamp

• 
  Porsche968CS (@Porsche968C) reported 59 minutes ago

  @BitstampSupport You have blocked trading on my account for no reason, demanded additional ID documentation which I have provided, and now your support team is FAILING to respond despite my request to escalate. What kind of operation has Bitstamp become?