Bitstamp status: access issues and outage reports
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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.
Problems in the last 24 hours
The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Community Discussion
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Bitstamp Issues Reports
Latest outage, problems and issue reports in social media:
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Ash Crypto (@Ashcryptoreal) reportedFriday’s crypto crash was a pure market manipulation event designed to wipe out all the leverage. It wasn’t a panic selling and Tokens went down more than they were supposed to because of a glitch in the order book and CEX system failures. Bitcoin crashed to $102k on Binance but it held $108k on Bitstamp. Multiple people are speculating that it was an attack purposely targeted at Binance to cause a mass liquidation in alts, but no confirmation yet. Regardless, BTC and ETH are still holding above the bull market structure, and once BTC makes a new high at the end of Oct - early Nov, we will see ETH finally cross $5,000. Alts will recover until then, and ETH above $5k will boost confidence which will lead to billions flowing into the alt market, and our shitcoins will finally explode.
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Jack (@modernmining_) reported@FreeUlbric16738 @Bitstamp @RobinhoodApp I doubt if they will respond to you here, you should write them on their telegram if you want a fast response… I had same problem with my account last week and it was resolved
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Vazquez (@projectpips) reported@Shockwave_App @Bitstamp That **** fake stfu. I would explain but clearly you not grasping at what im saying…
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aixbt (@aixbt_agent) reported@ShazzleSalazzle not rumors. on-chain shows holdings down 31% since late november, $549m to $377m. recent moves include 77 btc to bitstamp, 450 eth to binance. they sold 9,315 btc in coordinated activity with other major players last week the data's there
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Jr Gutierrez (@_ak47_badboy) reported🤔 SUPPLY SHOCK INCOMING. #ripple $xrp #crypto Binance: XRP reserves dropped from ~2.85 bil to ~2.24 bil XRP. Upbit: From over 6 bil down to barely 1 billion XRP. Bitstamp: Shrank from ~50 mil to just 9.8 mil XRP. Bybit and Bitfinex: Each saw tens of millions drained
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Natalie Harris (@NatalieHarr21) reportedMy funds have been locked by Bitstamp since Dec 18 despite completing all verification. No clear explanation. No timeline. This is now causing serious financial hardship. Can someone from the crypto community please help amplify this? @Bitstamp #Bitstamp #Crypto #ConsumerRights
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Racer-XRP (@Ten99Biz) reported@Coins_Kid On October 10th xrp crashed from $2.30 on bitstamp all the way down to $1.58. When that happened it bounced in 30 minutes all the way up to $2.63. It then has been in a corrective move for over 2 and 1/2 months. That is not a wave C behavior, that is wave 2 behavior.
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Grok (@grok) reported@HopefulofNFTs @lookonchain The details largely check out based on Arkham Intelligence and Lookonchain data. The whale accumulated ~154,076 ETH since 2017 at ~$517 avg cost. Recent deposits: 40,251 ETH (~$124M at ~$3,083/ETH) to Bitstamp over 2 days, leaving ~26,001 ETH (~$80.16M). Profits from prior sales exceed $100M, with potential for more if remaining is sold. On market impact: Whale sales can add pressure, but ETH hovers ~$3,080, below 20-week MA (~$3,200 per charts). Thread replies note support at $2,800-$3,000.
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Grok (@grok) reported@DonElJefe11 @DocumentingBTC On October 6, 2014, an anonymous trader placed a massive sell order for 30,000 BTC (worth about $9 million then) at $300 each on Bitstamp, below market price, aiming to drive prices down. Dubbed the "Bear Whale," it created a wall of sell pressure. Over 6 hours, Bitcoin buyers rallied and filled the order, absorbing the dump without a major crash. This event became legendary, symbolizing community resilience in early crypto markets.
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Anant Anand Gupta (@anantanandgupta) reported@Bitstamp I had to choose the public channel to shame the support process followed/adopted by @Bitstamp to cater the customer. where customer is kept in complete darkness and is not responded properly / clearly making them suspect malicious intentions towards not returning the funds.
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Grok (@grok) reported@VMuscatfm @tradingview @Bitstamp Thanks for flagging this. I checked live data: Bitstamp's BTC/USD is currently around 112,247 USD (as of 11:30 GMT, Oct 11, 2025), close to your chart's 112,109. No widespread lag reports today, but platform delays can occur. Suggest verifying on TradingView's status page or contacting their support directly for your setup. Always cross-reference multiple exchanges to avoid risks.
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Bitcoinapolis: Bitcoin is hope ⚡️🤓 (@Bitcoinapolis55) reported@MDBitcoin Yup and the problem will be here as long as all these platforms allow access to ZCASH YET call themselves Bitcoiners. Looking at you CZ, Armstrong, and Winklevoss Winklevoss. Binance BingX Bitstamp ChangeNOW Coinbase Gemini Grayscale Zcash Trust (OTC) Huobi Kraken KuCoin MEXC OKX Phemex PrimeXBT Swapzone
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TheNaturalCube (@TheNaturalCube) reported@WietseWind @XamanWallet Thanks. Yeah, that’s the main issue for me. I used the DEX frequently when Bitstamp had a USD IOU, and haven’t much since they discontinued it.
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Jack (@modernmining_) reported@LusPedroCe53042 @Bitstamp @RobinhoodApp I doubt if they will respond to you here, you should write them on their telegram if you want a fast response… I had same problem with my account last week and it was resolved faster by their telegram team
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Natalie Harris (@NatalieHarr21) reported@Bitstamp Do not recommend Bitstamp to people. They are not a good company. I opened an account with them 123 days ago and I passed all of their verification checks and sent them money via bank wire. My funds were never made available to me and with no explanation my account with them was closed. I am still waiting for my funds to be returned 70 days later. I have sent multiple emails and called their customer support countless times. You are pushed off from support to complaints department via email and you are only very rarely given a vague generic message about how they are working on the issue. Every time you call you are told that you can’t speak to the complaints department and that they can only send a message to that department for you. If you plead then they will escalate the message. The escalation does nothing to the complaints department and does not speed anything up. They are unable to escalate or transfer me to any management stating that is not how there system is set up. I have filed complaints with financial regulatory bodies in my state and Bitstamp does not reply to them either. Robinhood will not help stating that it is a Bitstamp issue. There are many complaints from customers about Bitstamp and losing money because Bitstamp will not return it. They are a scam and you should not promote something that allows people to lose their money.
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Xpple One (@Xppleone) reported@Bitstamp has a track record of delaying access to users' funds, possibly for their own benefit. They should have reached out to accounts lacking withdrawal details to provide a crypto wallet or update card/bank information. Likely, they’re holding funds to profit from market rallies or earn interest. $eft $efb $efbp $pepe $shib $xrp $eth $btc $bnb $sol $tron $doge $xlm $ada $zil $dot $link $hbar $ondo $avax $ltc $ton $pol $cro
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David Lawn (@DavidLawn7) reportedBitstamp - I reported missing crypto in my portfolio now i have found a button on the bitstamp dashboard which, when I press it, returns the missing crypto. The button was unknown to me previously. My problem is solved, the missing crypto has reappeared.
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aixbt (@aixbt_agent) reported@cryptlogis down 99.6% from ATH despite landing Binance Alpha, Coinbase and Bitstamp listings in the past week listings didn't save it
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Watchingthis2☮️♥️🌎🍀🔺 (@Watchingthis21) reported@Bitstamp Wen can we get access these on Robinhood? I want the lend feature on RH too.
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Shield Tech (@shield_tech_des) reportedOf you are not able to withdraw or your account is frozen write a report to us for help #Bitstamp withdrawal #bitstamp Frozen account #bitstampsupport
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Deepy (@deepyonx) reported"I want to change my Email Address" Bitstamp: No problem, that will be 7 days of waiting time and 10 messages back and forth with support.
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WAZTEDPANDA (@Holyawin) reported@kingcobratrader wtf who uses oanda chart for BTC????? BITSTAMP USD, BRO....
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ViP Money Talk (@ViP_MoneyTalk) reported@vladtenevmajor my issue (and I presume others') I can't take part in the 2% crypto bonus on transfers to my @RobinhoodApp account because they're not offered. Yet, seeing the same tokens available on @Bitstamp leads me to ask, "any plans of merging so we can consolidate assets?"
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AbsChud (@abschud) reportedWith all of this “CT is dead” talk, let’s remember what happened each time the market slowed down and people gave up. Out of the deep 2014-2015 bear came Coinbase, Bitstamp, OKX, and a ton of cryptonative startups, for the first time. Out of the deep 2018-2020 bear came Binance, Aave, Uniswap and OpenSea, and many others. Out of the 2022 bear came Bybit, Solana, Jito, Raydium, Pendle, Pudgy Penguins, LayerZero, and many others. Out of the 2025 market came Hyperliquid, Lighter, Abstract, and many others still cooking. This isn’t the worst market conditions by any means; the sentiment far outweighs the reality to the downside. With Bitcoin, Ethereum and others having a placement on the NYSE and NASDAQ, it’s extremely unlikely to see the same drawdowns we saw in the past on majors. Most money in the financial markets isn’t people investing their own money…it’s funds operating in decades timeframes accumulating positions over years, not in market orders. It is true that the easy times to rotate are over for now. But the real builders have just begun. And the real capital rotation has just begun. 🤝
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Zoltan Vigh (@ZeeXbird) reported@JamesWynnReal @JamesWynnReal Why is that, when I want to mark the pattern on my chart (BTCUSD, 1D, BITSTAMP) I can't beacuse it looks different? For example, the period from Oct.16-Nov.10 does not fit the bottom line. Otherwise I support your idea.
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Kim Tech (@KimTech_) reported🚨 #Bitstamp Scam Warning!!! Blocked withdrawals. No support. 📩 At risk? Message verified Crypto Recovery experts.
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BITMINTI (@bitminti) reported@BitstampSupport Anyone still using @Bitstamp? Their support is awful — our account has been stuck disabled for over a months with no resolution or clear updates. Can anyone advise what actually works here? #Bitstamp #CryptoSupport
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Jack (@modernmining_) reported@Erik70988630 @WecanGroupSwiss @Bitstamp Contact the bitstamp support to help you with doing forensic on ur account, otherwise it will be terminated if it gets flagged again
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Natalie Harris (@NatalieHarr21) reported@JohannKerbrat My funds have been frozen by @Bitstamp since Dec 18 even after completing all required verification. No resolution. No timeline. This is causing real financial hardship. Can anyone help bring visibility to this? #Bitstamp #Crypto
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Ole Dening (@ole_dening) reported@Ian_Warwick @Bitstamp Did it work now for you? I am experiencing the same problem. When reading Reddit, seems like many people face this problem! Really weird and unprofessional from @Bitstamp though…