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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.

Problems in the last 24 hours

The following chart shows the number of reports that we have received about Bitstamp by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Bitstamp Outage Chart 11/30/2022 09:40

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Most Reported Problems:

  • Transactions 50.00% Transactions
  • Website 50.00% Website

Live Outage Map

The most recent outage reports and issues originated from:

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FranceMarseille Website
SloveniaLjubljana Transactions
BrazilSão Paulo Website
EstoniaTallinn Transactions
ItalyMilan Mobile App
FranceParis Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:
  • PollockSir SirOliverPollock (@PollockSir) reported

    @xcitedDelirium @Mel_Senechal I’ve NEVER had an issue with them and I’ve been using them FOR YEARS! Binance forced me out and Binance US doesn’t honor NY residents, Coinbase delisted XRP and I’ve had other issues with just about every other exchange I’ve tried including Kraken, Gemini and Bitstamp

  • CscIsall csc isall (@CscIsall) reported

    @Bitstamp Is there a problem with deposite credit card on the site? its shows erorr and said try later but still dont work...why?

  • EATbig2getBIGG eatBIG2getBIG (@EATbig2getBIGG) reported

    @Bitstamp is another exchange going under!!! Just tried to withdrawal ~$10k and can’t!!!! Waiting for them to call me back… sureeee Another exchange using customer funds?

  • VibraFinance VibraFinance™ (@VibraFinance) reported

    DO NOT put money onto @Gemini. They have frozen withdrawals on my acct due to suspicious wallets. It’s the same wallet I have been using for years. BE CAREFUL. The earn program is upside down already. Use @Bitstamp if you have too

  • bundarose62 Bunda Rose (@bundarose62) reported

    @Keishaalika76 @Joe783872761 @Bitstamp I know bout MEVs, stop sharing so it won't stop working anything soon :P

  • youden123 Denis (@youden123) reported

    @Bitstamp Answer from customer support, I tried to get my money back from them! (Once we receive the document, we should be able to update the information on your Bitstamp profile in line with the new information and hopefully resolve the matter) what doesn’t mean “hopefully”?

  • Simon1233173892 Simon1234 (@Simon1233173892) reported

    @Bitboy_Crypto @brian_armstrong @Ripple Iv only just got mine off eToro but got the rest ages ago off Bitstamp. Would have been worth about 20 thousand off eToro now worth **** all.

  • seanmulvihill Cantbeard, The Pirate 🏴‍☠️ (@seanmulvihill) reported

    WARNING #Algorand investors @Bitstamp struggling to meet customer redemptions. Their support says halted until tomorrow. They lost almost a quarter million of my $ALGO yesterday. Just vanished from my #Bitstamp account 18 hrs later, ZERO SUPPORT HELP

  • seanmulvihill Cantbeard, The Pirate 🏴‍☠️ (@seanmulvihill) reported

    @Bitstamp You are joking, right? -> Composed 6 support tickets today @Bitstamp -> Got 3 canned replies. -> Support CONTINUES to ignore all follow ups -> RE: "Internal Controls", the issue was a LIVE FRAUD CLAIM --> How do you square what you are tweeting w/ what your customers are feeling?

  • seanmulvihill Cantbeard, The Pirate 🏴‍☠️ (@seanmulvihill) reported

    SIGNATURE LIES @BITSTAMP SUPPORT MARKO: Should you need any additional assistance, we remain available. STASA: Should you have any questions in the meantime, please let me know. KLAVDIJA - Msg us directly on social media as we will respond faster here. I did those. NO RESPONSE.

  • seanmulvihill Cantbeard, The Pirate 🏴‍☠️ (@seanmulvihill) reported

    @Bitstamp @BobbyZagotta "WRONG" "DISHONEST" "RISKY" Yah.... that's exactly how I would describe my customer experience with @Bitstamp. For the last four hours, nobody in this "24/7" company has replied to my fraud / security claim. And the fraud is still happening!

  • john__wic John wick (@john__wic) reported

    @nikiINVEST @Bitstamp My wallet got hacked but kevin__techie on Ig helped me recover all, about 10k bnb coin stolen from my wallet, I’m sure he can help you too

  • AlessandroVi69 AlessandroVi69 (@AlessandroVi69) reported

    @cryptoguy2222 @Bitstamp And what abou EU customer?

  • Horzatron Horz (@Horzatron) reported

    @AltcoinPsycho Meanwhile Bitstamp chugging away without issue since 2011..

  • Gracy76055117 Gracy (@Gracy76055117) reported

    @hajdyXP @Bitstamp You don’t have to be worried just message Hackware07 on ig for help

  • Chubbicorn22 22 (@Chubbicorn22) reported

    @bitstamp withdrawals not working?

  • Devil4CE Devil4CE (@Devil4CE) reported

    @Codiejman @1CrypticPoet @JoelKatz The point is if your ledger gets damaged behond recovering. No seed phrase will help you. I’m just saying there are more pro’s to stick with good rated CEX then cons. Bitstamp has an banking license in LU so they have the same insurance as a Bank in LU which covers funds to 100K

  • JSmetanovaa JSmet (@JSmetanovaa) reported

    @Bitstamp If no exposure - then please step in and buy some of its debts, shares or whatever to help them.

  • lednerluigi18 Tonya North (@lednerluigi18) reported

    @friesenelb10 @Grace99684850 @Bitstamp I know bout MEVs, stop sharing so it won't stop working anything soon :P

  • InshaAllah_IA MoonNight (@InshaAllah_IA) reported

    @CryptoExplorerT @Bitstamp Too many projects promise magic but never release any working product or prove any revenue, Within a short/long time of release. Is Learning_cash also like this? If not can u tell us, What makes your project different from other projects?

  • MohammedLipon Mohammed LipoN (@MohammedLipon) reported

    @CryptoExplorerT @Bitstamp How many team members do you have? Do they have enough experience in the blockchain field? Do they have any experience on working in crypto and non-crypto project?

  • Norbertokonkwo Norbert okonkwo (@Norbertokonkwo) reported

    @CryptoExplorerT @Bitstamp My question is about competition and security, considering the fact that there's a very risk of bugs that allow hackers to steal the funds and make the user and project incur high looses. How do you plan to deal with this issue. 2. How do you plan on overcoming competition?

  • GalaxyGold96 Galaxy (@GalaxyGold96) reported

    @CryptoExplorerT @Bitstamp Liquidity, Transaction fees and slippage are always the 3 important factors in financial services. How does UniDoge Finance solve the above problem to attract more users? What innovations will it likely make to improve users trading experience?

  • mdraju112 md raju @1 (@mdraju112) reported

    @CryptoExplorerT @Bitstamp How many team members do you have? Do they have enough experience in the blockchain field? Do they have any experience on working in crypto and non-crypto project?

  • somrata48426937 somrat akbor (@somrata48426937) reported

    @CryptoExplorerT @Bitstamp A common problem is that nowadays most investors are only interested in initial profits and ignore long-term benefits! So Can you give them Some reasons Why they Should buy and hold your Tokens in the long term? please tell me

  • Avenue1893 Avenue (@Avenue1893) reported

    @CryptoExplorerT @Bitstamp What do you have? 1- Telegram Group 2-YouTube Channel. 3- Tik tok channel. 4- Discord. 5- Twitter. 6- Website. For this project, where can I get the latest information and what is the latest plan for your project?

  • Avenue1893 Avenue (@Avenue1893) reported

    @CryptoExplorerT @Bitstamp How can users join this project? Is there a channel with the local community where users can get the latest updates? 1, YouTube channel 2, Website 3, Instagram 4, Discord 5, Twitter 6, Other👈👈

  • Avenue1893 Avenue (@Avenue1893) reported

    @CryptoExplorerT @Bitstamp Do you have a whitepaper? if yes please share it with us and secondly are you working to AUDIT your project, to make its security more secure and reliable?

  • Fizar111 ⏳FiZZ⚔️ (@Fizar111) reported

    @CryptoExplorerT @Bitstamp Security is the most important thing to consider when starting up a project or partnership, how secured is this project for users and investors? Because, there’s been a lot of hacking issues. Can we get information about your security system?

  • sebastian_afa Sibastian (@sebastian_afa) reported

    @CryptoExplorerT @Bitstamp Could you give some information about how your Tokenomic Distribution will be? How many coins will minted and how many of them will be locked? Also, how will you ensure that your token is not scarce in the market and its price is not going down?