1. Home
  2. Companies
  3. Bitstamp
Bitstamp

Bitstamp status: access issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.

Problems in the last 24 hours

The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Bitstamp. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

  • CryptoThreadsX
    Cryptothreads.io (@CryptoThreadsX) reported

    @Cointelegraph MiCA rejection = Binance losing access to 450M EU users legally. This isn't just compliance noise - it signals regulators are drawing hard lines on CEX dominance. Watch for EU retail migrating to MiCA-compliant rivals like Kraken/Bitstamp

  • not0xpeter
    0xPeter (@not0xpeter) reported

    its almost as if all the corpo mercenaries and tourists who ****** up crypto have moved on and are now ******* up ai anyone ever wonder why all ai products suck now? ai companies hire religiously from US cexs the same people responsible for leaking millions of users info at coinbase the same people responsible for creating dogshit casinos like kraken, gemini, and bitstamp these people dont give a **** about you, the products their building, or the world all they want to do it collect their paycheck and vest their RSUs

  • BuildingTheEdge
    BuildingTheEdge (@BuildingTheEdge) reported

    The alternatives: Coinbase, Kraken, Bitstamp. All regulated. All with BaFin-compliant access in Germany.

  • equityledger
    Equity Ledger (@equityledger) reported

    $HOOD Two segment anomalies justify a paragraph each. Crypto 47% YoY is consistent with industry data, not company-specific weakness. Coinbase's TTM EPS is −53% Robinhood's crypto print is mechanically the retail cycle. The interesting nuance is Bitstamp: $42B in institutional notional in Q1 vs. $24B in retail-app notional. Robinhood now has an institutional crypto venue embedded in the consolidated print, and it carries lower take rates than the retail app but accumulates volume that does not depend on the retail cycle. Over the next 4-6 quarters, as institutional volume normalizes higher (sticky once on-platform) and retail volume mean-reverts off cycle lows, the consolidated crypto line should de-cyclicalize. That is a slow, multi-quarter pattern, not a one-quarter print event. Event contracts +320% YoY at $147M is the most important new line item in the print. This is the lineal successor to crypto in the Robinhood revenue stack. The infrastructure (Rothera DCM) is launching mid-2026 with HOOD as 45% owner of a CFTC-licensed Designated Contract Market. That changes the economics from "we route to MIAXdx and pay a fee" to "we own the venue and capture the spread." If event contracts annualize at $600M+ in 2026 (current Q1 run-rate × 4 = $588M, with seasonal Q3-Q4 typically higher), they replace 50–60% of the crypto revenue lost since the cycle peak, and they do it on infrastructure HOOD owns. The market currently treats this line as a curiosity. In two prints it will be one of the top two narrative drivers.

  • Rex_Ogjy
    ~Rex (@Rex_Ogjy) reported

    sol is trading within a $0.19 range across 16 pairs and 12 different exchanges right now, binance, coinbase, kraken, bitstamp, barely any gap between them. that's not random, that's what deep liquidity looks like, arbitrage traders close gap like that in secs. this is actually funny though, some exchanges match that price exactly but still score 'bb' on reliability, price isn't issue here, rather the liquidity behind each exchange.

  • Kaique0819
    Alexander Pierce (@Kaique0819) reported

    BTC Lost $73K — Is $70K the Next Stop? In my previous BTC breakdown, I said $72.8K–$73.2K was the key level bulls needed to defend. Now that zone has failed. Looking at the latest Bitstamp daily chart, BTC is trading around $71.8K after getting rejected again from the $81K–$82K resistance zone. This confirms the short-term structure has weakened further. BTC is now forming lower highs, losing key support, and showing little rebound strength. This is no longer just a normal pullback inside a strong uptrend. The market is now entering a more serious downside-risk phase. Here are the 3 levels I’m watching now: 1. $71.5K–$72K — Immediate reaction zone BTC is sitting right on this area. If buyers step in, a short-term bounce toward $73K–$74K is possible. 2. $73K–$75K — Reclaim zone This is now the key upside test. Old support has turned into resistance. If BTC cannot reclaim this zone, sellers remain in control. 3. $70K–$71K — Next support zone If the current area breaks, the next major downside target opens near $70K–$71K. A clean break below $70K could trigger a much deeper correction. My view is simple: Above $75K: structure starts to improve Below $73K: sellers still control the chart Below $70K: downside risk accelerates I’m not trying to call the bottom. I’m watching the levels that confirm the next move. Does BTC bounce here — or is the real flush still ahead? Follow me for more real-time BTC chart breakdowns. Not financial advice.

  • REAL_JAYSCO
    𝗝𝗔𝗬𝗦𝗖𝗢 (@REAL_JAYSCO) reported

    When trading BTCUSD make use of bitstamp. I lost this trade because of correlation problem. The liquidity providers are different. Mt5 correlate properly with bitstamp. I was stopped out longtime before I got stopped out on Trading view. Take note #forex #btcusd 🕊

  • DefiIgnas
    Ignas | DeFi (@DefiIgnas) reported

    Ironically, the more 'compliant' the exchange, the more I worry about the problems they'll cause me. Bitstamp bombarded me with extra SoF documents and wallet address verifications. Want to switch to Coinbase but worried it'll be the same or worse. How common are proof-of-wealth / source-of-funds requests on Coinbase these days? Coinbase already closed my account once. Since creating a new one I worry to actually use it. Btw Binance, Bybit, and OKX (before it moved to OKX EU).... not a single issue since 2017. CS is great, no extra documentation requests, just KYC doc updates. But Binance has been shady with their listings, pumps & dumps etc. Not really a fan anymore. Also for fiat in/out, banks probably prefer Coinbase... Is Kraken any better? Their fiat deposit limits are relatively low and they won't raise them for me. Not a great sign. Thoughts?

  • MetGlobal
    Steve K. Loucks (@MetGlobal) reported

    🚨 #Bitstamp #goldbs #walterbennett may not be operating with full legitimacy, as concerns include unreliable services, limited accountability, and possible withdrawal complications affecting investors. If impacted, seek support promptly via DM.

  • pitown89
    Pi Town (@pitown89) reported

    Exchanges like OKX Europe, Bitstamp, or other platforms operating in the EU are the ones that need to apply for: ✅ CASP License (MiCA License) To be licensed, they must meet requirements on: • AML/KYC • Risk management • Customer protection • Asset custody • Trading surveillance • Regulatory reporting This is why Pi's White Paper repeatedly refers to the term: 👉 Admission to Trading Instead of: 👉 Authorization

  • Mosterin_0
    Mosterin.SOL (@Mosterin_0) reported

    💸 Robinhood adds crypto trading to its main UK app Robinhood has started rolling out crypto trading for eligible UK users. You can now buy and sell more than 50 digital assets directly in the main investing app - alongside stocks, options, ISAs, and other products. Crypto trading runs through Bitstamp, the exchange Robinhood acquired last year for $200 million. At launch, Robinhood is offering zero trading fees, no account maintenance fees, and no custody fees. There is a 0.1% FX fee (rising to 0.3% for certain weekend conversions). Robinhood has also introduced an AI feature in the UK (Cortex Digests for Crypto) that analyzes news, market data, and technical indicators to explain - in plain English - what’s driving price moves in individual cryptocurrencies. The service is rolling out this week to eligible customers via Bitstamp UK Ltd.

  • cryptofonzie
    The Fonz (@cryptofonzie) reported

    Again @bitstamp UK withdrawals not working as usual Customer Support will not give a straight answer

  • aaaljaz
    aljaz (@aaaljaz) reported

    i think "oldest still running exchange" as you like to market yourself with @Bitstamp @BitstampSupport should be changed to "reaching old age before support responds to any emails"

  • memexbn
    Defi Trillioniare (@memexbn) reported

    Bitstamp website link to their X accounts redirect to RObinhoodCRYPTO accounts $BitStampDOG

  • XForceGlobal
    XForceGlobal (@XForceGlobal) reported

    @10100011011x_0 oof, but it was on bitstamp, a nothingburger exchange and it skipped the entire orderbook. Was an error and not registered.

  • cryptofonzie
    The Fonz (@cryptofonzie) reported

    @Bitstamp Hi what are you going to do that’s any different to the phonecalls i’ve made and unanswered complaint email? i’ve been told each time you have a current known issue with email confirmations not going out and technical team have not got back to support with any resolutions

  • JosephBlackma1
    Joe Blackman, RH ACGM® (@JosephBlackma1) reported

    @NatalieHarr21 we're sorry to hear about the ongoing issue with your Bitstamp account. As Robinhood acquired Bitstamp, our teams are aligned on support. Please DM with your case/reference number so we can escalate and assist directly. We'll get this reviewed ASAP.

  • Watchingthis21
    Watchingthis2☮️♥️🌎🍀🔺 (@Watchingthis21) reported

    @Bitstamp Wen can we get access these on Robinhood? I want the lend feature on RH too.

  • basedfloyd888
    BASED FLOYD VIII (@basedfloyd888) reported

    Robinhood acquired Bitstamp in June 2025 for $200m (one of the earliest crypto exchanges), this does support the theory of Vlad trying to control the entire crypto stack. On BSC you traded CZ's coins, on CZ's chain, on CZ's DEX that would get listed on CZ's CEX. Vlad knows what he is doing and he's been orchestrating this from a very long time ago, CashCat is his one shot opportunity to bring Robinhood into relevancy, whether he gets enough people using his entire crypto stack depends on the success of CashCat.

  • abschud
    AbsChud (@abschud) reported

    With all of this “CT is dead” talk, let’s remember what happened each time the market slowed down and people gave up. Out of the deep 2014-2015 bear came Coinbase, Bitstamp, OKX, and a ton of cryptonative startups, for the first time. Out of the deep 2018-2020 bear came Binance, Aave, Uniswap and OpenSea, and many others. Out of the 2022 bear came Bybit, Solana, Jito, Raydium, Pendle, Pudgy Penguins, and many others. Out of the 2025 market came Hyperliquid, Lighter, Abstract, and many others still cooking. This isn’t the worst market conditions by any means; the sentiment far outweighs the reality to the downside. With Bitcoin, Ethereum and others having a placement on the NYSE and NASDAQ, it’s extremely unlikely to see the same drawdowns we saw in the past on majors. Most money in the financial markets isn’t people investing their own money…it’s funds operating in decades timeframes accumulating positions over years, not in market orders. It is true that the easy times to rotate are over for now. But the real builders have just begun. And the real capital rotation has just begun.

  • NatalieHarr21
    Natalie Harris (@NatalieHarr21) reported

    @Bitstamp Do not recommend Bitstamp to people. They are not a good company. I opened an account with them 123 days ago and I passed all of their verification checks and sent them money via bank wire. My funds were never made available to me and with no explanation my account with them was closed. I am still waiting for my funds to be returned 70 days later. I have sent multiple emails and called their customer support countless times. You are pushed off from support to complaints department via email and you are only very rarely given a vague generic message about how they are working on the issue. Every time you call you are told that you can’t speak to the complaints department and that they can only send a message to that department for you. If you plead then they will escalate the message. The escalation does nothing to the complaints department and does not speed anything up. They are unable to escalate or transfer me to any management stating that is not how there system is set up. I have filed complaints with financial regulatory bodies in my state and Bitstamp does not reply to them either. Robinhood will not help stating that it is a Bitstamp issue. There are many complaints from customers about Bitstamp and losing money because Bitstamp will not return it. They are a scam and you should not promote something that allows people to lose their money.

  • David_Miller166
    David Miller (@David_Miller166) reported

    SCAM ALERT — #Bitstamp Reports of frozen balances and withdrawal problems ❌ ⏳ Act quickly if affected. 📩 DM for expert #CryptoRecovery support. #ScamAlert

  • PD_KoDak
    PD_KoDak (@PD_KoDak) reported

    Robinhood has launched a trading service for over 50 types of digital assets, including Bitcoin, through Bitstamp in the UK, and only charges foreign exchange fees without any separate transaction fees. Key competitive advantages include a transparent pricing system and the provision of AI-based market analysis services, and after completing registration with the UK Financial Conduct Authority (FCA), the service scope has been expanded to include traditional finance and digital assets. However, digital assets are not covered by deposit insurance, and expanded profits and stock price increases are expected through entry into markets outside the United States.

  • DjaniWhaleSkul
    Djani (@DjaniWhaleSkul) reported

    Daily Market Report #756 It’s black Friday. Red sea again, deeper than yesterday. So much news that it is hard to even know where to start. My daily buy on BTC and ETH triggered again at these prices. I said it yesterday, and it keeps being true: You always get a chance to get in deeper. I held my DCA above $70K, stacked everything below, and the market just keeps handing out lower entries. I am not happy the market is bleeding, but I am happy I stayed disciplined for it. Bitcoin weekly RSI dropped to 19, the lowest since the December 2022 bear market bottom. The last time Bitcoin was this oversold on the weekly was the literal bottom of the last bear market. The Zcash story is the one that stings most this morning. ZEC crashed 33% overnight to $398. Zooko disclosed a critical counterfeiting vulnerability in the Orchard pool that could have allowed unlimited undetectable ZEC minting. They shipped an emergency fix, but the damage to confidence is done. A privacy coin is only worth anything if the privacy actually works, and a counterfeiting bug is the worst possible kind of flaw for that thesis. Monero is down 8% to $331 in sympathy, but with no bug of its own. This is exactly why the Monero camp says boring and battle-tested beats clever and new. Gold $4,448. Silver $72.79. Oil $93, still hovering near $100 all week. US oil reserves are at the lowest level since 2004. Iran says there is no tangible progress in peace talks. Israel is continuing Lebanon operations despite the ceasefire. North Korea unveiled a nuclear fuel facility. South Africa’s court ruled Bitcoin is money and capital, a real legal milestone buried under the bloodbath. Bitcoin $63,425, down 1%. Dominance 55.9%. Crypto ETFs saw $4.4B leave over 13 sessions. BTC ETFs saw another $397M out. Mt. Gox moved another 116 BTC to Bitstamp. The Strategy story has gone from a crack to a real wound. Saylor is now sitting on an $11.5B unrealized loss. The STRC preferred share slipped to $0.96, below par, which is exactly the pressure point that tool I mentioned yesterday was built to track. Below $60K, the dividend machine starts forcing the math. Crypto Rover closed a $1M+ BTC short at $61K and is calling a capitulation bottom. The forced sellers and the bottom-callers are screaming at each other, which is what the actual bottom sounds like. Ethereum $1,740, down 3.1%. ETH dominance 9.2%. BitMine filed a 9.5% preferred stock offering to buy more ETH, doubling down into the worst tape, while their existing stack sits deep underwater. The ETH treasury trade is now under real stress and being judged harshly. Solana $67.77, down 4.3%. TVL still bleeding, down 6.1% on the week. SOL holders have had the longest, most punishing stretch of any major. XRP $1.14, down 4.7%. Ripple’s RLUSD went multichain via Wormhole across 40+ ecosystems, and XRP still lost $1.15. Real product, no price relief. BNB $601, down 1.9%. Holding $600 by a thread. Hyperliquid $62.84, down 14.1%. The relative strength that held all month finally broke. Could Hyperliquid also get catched on hacks.  Hayes dumped his entire HYPE position, and the chart followed, down 15%+ alongside NEAR. The Grayscale HYPG staking ETF launched today into a 14% drop. I faded HYPE the entire way up and felt sick about it, and now the day it finally cracks hard is the day Hayes calls the whole top. NEAR Intents topped $20B volume with TVL at an all-time high, even as the token fell 19%. The product kept growing while the price got destroyed. That tells you this is market-wide deleveraging, not a Hyperliquid or NEAR problem. Chainlink $7.86, down 4.4%. Under $8 now. Citi says $8.2T tokenized by 2030, CCIP a key standard, JPMorgan and Citi launching a tokenized deposit network next year, and the token is at $7.86. Sui co-founder announced confidential transfers coming to Sui, shielding amounts while making unauthorized minting impossible by design, which is a direct shot at exactly the flaw that just hit Zcash. The privacy race continues, but the bar just got raised. ADA dropped below $0.16 for the first time since 2020 as Hoskinson announced a break and then said more Cardano projects are about to die. A founder publicly saying his own ecosystem’s projects are dying while the token hits a five-year low is about as bleak as it gets. The casino burns alongside everything else. Tether launched a gold-backed Visa card. Stripe, Visa, and Mastercard are near a joint stablecoin platform. JPMorgan, Citi, and major US banks plan a tokenized deposit network next year. Anthropic is calling for a global pause in AI development, warning models are approaching the ability to self-improve without human intervention. The company building the frontier model is publicly saying the technology is getting close to recursive self-improvement and asking the world to slow down. Whatever you think of the motive, that is not a normal corporate statement. OpenAI and Anthropic also signed an anti-bioweapon letter. The AI labs are warning about existential risk with one hand and filing to IPO at peak euphoria with the other. Three mega AI IPOs, market highs before September, then take profit. When the most hyped private companies on earth rush to sell to the public at the exact moment their own leaders warn about the dangers, you are watching distribution at the top dressed up as a milestone. That is how bottoms are built, even when it feels like the floor is gone. What are you watching going into the weekend?

  • Fredvelezcrypto
    Fred Velez (@Fredvelezcrypto) reported

    I keep seeing posts comparing Robinhood to Coinbase and Base. The problem is they're often comparing completely different things. Robinhood's $102B valuation. Robinhood's 27.7M funded customers. Robinhood's stock trading volume. Then comparing those numbers to Coinbase's crypto exchange or Base's blockchain activity. That's not a like-for-like comparison. Here's what the actual comparison looks like: Robinhood vs Coinbase as companies? Robinhood wins. ~$102B market cap vs ~ $42B. Robinhood vs Coinbase as crypto exchanges? Coinbase wins. ~$202B quarterly crypto volume vs ~ $66B for Robinhood + Bitstamp. Robinhood Chain vs Base? Depends on what you're measuring. Robinhood has won attention. Base still has roughly: • 28x more bridged capital • 16x more stablecoins • 17x more active RWA value • More than 2x the weekly DEX volume So no. Base is not cooked. And Robinhood is not a joke. Both things can be true. But the bigger story isn't who wins today's Twitter argument. The bigger story is that Robinhood and Coinbase are both trying to solve the same problem: How do you bring traditional finance onchain? Robinhood is moving from brokerage into crypto. Coinbase is moving from crypto into full-service finance. If either succeeds, crypto doesn't just get new users. It gets access to an entirely new pool of capital. That's the story I'm watching.

  • Pladizow
    Nunya Bizniz (@Pladizow) reported

    @moonshilla @tradingview Yep. I know and do that but still displays as Bitstamp. Its a weird error.

  • Shockwave_App
    𝐒𝐇𝐎𝐂𝐊𝐖𝐀𝐕𝐄 ⚡️🌊 (@Shockwave_App) reported

    @projectpips @Bitstamp It's not fake (it's a screenshot), it's a glitch.

  • DD____
    DD❤️DOGE/🕊️/ 买美股上WEEX (@DD____) reported

    @CrisTMcrew Bitstamp down 45% hurts.

  • iLuminaryAI
    Iluminary (@iLuminaryAI) reported

    MiCA is fully in force as of today, July 1. No CASP license means no legal right to serve EU clients. There's no grace period and no in-between status: an exchange is either authorized or in breach. Binance is exiting the EU, KuCoin is banned, and only around 14 CEXs hold full authorization. Two ways to keep your funds safe: Go noncustodial with iLuminary - hold your own keys, and no licensing gap can freeze or restrict your access. Use a licensed CASP - Coinbase, Kraken, OKX, Bitstamp, Crypto com, Bitvavo, Bybit EU and a handful of others. Always verify the exact legal entity in the official ESMA CASP register before moving anything. Don't wait to get locked out.

  • KoZmoh
    Brian (@KoZmoh) reported

    Four “features” I want to see Robinhood ( $HOOD ) implement @vladtenev @RobinhoodApp International Markets: Open up Europe, Japan, UK, and Canada to US users. Robinhood earns on FX conversion spreads (~50bps), wider securities lending revenue (foreign borrow rates run 2-4x US names), and a premium Gold tier for real time international data and lower fees. Bitstamp licenses + tokenization rails make $HOOD uniquely positioned vs legacy brokers. Forex Trading: Direct currency pairs (EUR/USD, GBP/JPY etc.) with 24/5 access. Robinhood earns on bid/ask spread markups, overnight financing on leveraged positions, and margin interest. Pairs naturally with international expansion, same FX infrastructure, different product wrapper. High margin and recurring revenue. Again can offer lower fees for gold members. Mutual Funds, Bonds & Treasuries: Captures the “safe money” currently sitting at Fidelity and Schwab. Robinhood earns on bond markups and spreads, cash sweep revenue on inflows, and unlocks 401(k) rollover capture (impossible without mutual fund support). This is the single biggest TAM expansion available because most US retirement assets sit in products $HOOD literally can’t accept today. Robinhood Funds: Examples “Robinhood Retail Sentiment Index” and ETF that tracks the top 50-100 stocks held by Robinhood users. “Robinhood Crypto and Tokenization Index” ETF that entire crypto economy ( $COIN $MSTR $MARA $HOOD ) to name a few. Robinhood would make margin on expense ratios.