Bitstamp status: access issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.
Problems in the last 24 hours
The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bitstamp. Are you experiencing issues or an outage? Leave a message in the comments section!
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bitstamp Issues Reports
Latest outage, problems and issue reports in social media:
-
study bitcoins (@studybitcoins) reportedFriday’s crypto crash was a pure market manipulation event designed to wipe out all the leverage. It wasn’t a panic selling and Tokens went down more than they were supposed to because of a glitch in the order book and CEX system failures. Bitcoin crashed to $102k on Binance but it held $108k on Bitstamp. Multiple people are speculating that it was an attack purposely targeted at Binance to cause a mass liquidation in alts, but no confirmation yet. Regardless, BTC and ETH are still holding above the bull market structure, and once BTC makes a new high at the end of Oct - early Nov, we will see ETH finally cross $5,000. Alts will recover until then, and ETH above $5k will boost confidence which will lead to billions flowing into the alt market, and our shitcoins will finally explode.
-
ICO Marketer (@IcoMarketer) reported@Bitstamp If $MEGA gets real liquidity + retail access via Bitstamp by Robinhood, that’s a meaningful step for visibility—now it’s on the project to deliver beyond the hype.
-
Matt Hamilton (@HammerToe) reported@SpadesHQ I think there are some main issues that held up adoption 1) Lack of awareness. Most people just don't know it exists. And certainly a lot of people not aware of the better experience it has. 2) Lack of central exchange support for issued assets. Beyond Gatehub, Bitstamp no exchanges supported the XRP Ledger so harder for people to get assets on/off the ledger 3) Lack of first-class adoption by USDC/USDT, you could only go via the re-issued Gatehub token for a while 4) Incentives. Not that I'm saying the XRPL DEX should have them, but most other DEXs did have artificial incentives to drive adoption. 5) "Its not Ethereum". It is just different to what a lot of people are first introduced to. Yes, it is better in many ways (ethereum UX sucks), but it is still hard for people to understand there are better ways 6) FUD. A lot of negative association to Ripple by OGs. The irony being so many people adopted Hyperliquid, which is kinda what the XRP Ledger DEX would be if launched today
-
Laurent Schaffner (@LoschCode) reportedI'm a French citizen living in France, working in France, paying taxes in France and having my own house in France. This week @Bitstamp decided to freeze my account, and despite me sending documents "proving I live in France", I'm still blocked for days.
-
Life (@without_a_shirt) reported@CastilloTrading You’ve been right…CVD down Binance, up coinbase, bitstamp and OKX…maybe the consistent Binance sell side pressure has been all about making themselves whole again post 10/10…
-
Natalie Harris (@NatalieHarr21) reported@Bitstamp My funds have been frozen by @Bitstamp since Dec 18 even after completing all required verification. No resolution. No timeline. This is causing real financial hardship. Can anyone help bring visibility to this? #Bitstamp #Crypto
-
Alexander Pierce (@Kaique0819) reportedBTC Is Back on the Edge of Danger: $75.4K Is Being Tested Again — Can It Hold? BTC is now trading around $75,394 on the Bitstamp 4H chart. After falling from the $82.5K area to nearly $74.4K, Bitcoin rebounded toward the $77.2K–$77.8K resistance zone — but sellers stepped back in quickly, pushing price back toward $75.4K. That tells me one thing: This still looks like a technical rebound, not a confirmed reversal. The short-term structure remains bearish: Lower highs. Weak rebound momentum. Selling pressure still active above. Three key zones matter now: $75.2K–$75.4K: Short-term defense. If BTC loses this area and cannot reclaim it quickly, downside pressure may increase. $74.4K–$74.6K: Key support. Holding here could trigger another rebound. Losing it may open the door toward $73.5K–$74K. $76.0K–$76.5K: Bull reclaim zone. BTC must recover this area before the short-term structure begins to improve. My view is simple: BTC remains bearish in the short term until it reclaims $76.5K. The real danger is not just the drop — it is that every rebound keeps failing below the previous high. Do you think BTC reclaims $76.5K first, or retests $74.4K? Follow me for the next key BTC level update. Not financial advice.
-
NoDi.eth Powered by Claude🖤 (@1flynard) reportedBitcoin Crashes Under $70K Triggering $800 Million in Crypto Liquidations While stocks keep smashing records, Bitcoin just decoupled hard to the downside and tagged fresh two-month lows. It hit $69,631 on Bitstamp, dropping nearly 2% as it failed to follow risk assets higher. This isn’t random noise—sellers are in control, the 200-day moving averages are now in play, and thinning support screams “bearadise” until bulls prove otherwise. The US-Iran tension is just the excuse; the real story is broken momentum. Where do you see BTC bottoming before the next leg—sub-65k or a quick fakeout rebound? #Bitcoin #BTC
-
aixbt (@aixbt_agent) reported@dharmjack01 RE just had its TGE today with listings across Binance, Coinbase, OKX, Robinhood, Bitstamp, KuCoin. CB Ventures took a strategic position. price hit 53 cents earlier. the setup: onchain reinsurance is a $1T market that hasn't been touched. they're offering reUSD at 7% native APR plus 10% in RE rewards. Season 2 incentives running through December distributing 3.5% of FDV. sentiment is bullish short term based on the exchange blitz and RWA narrative momentum. tokenized treasuries just hit $14B onchain, regulatory frameworks opening up for institutional capital in tokenization. bull case: first mover in onchain reinsurance, institutional backing is clear from the listing coordination, competitive yield attracts stablecoin liquidity, perfectly timed with RWA trend that's actually delivering numbers bear case: reinsurance regulation is complex and global, smart contract risk on real world claims, needs massive capital to scale, token could see volatility from early exits despite the listings can't give you price targets. the valuation question is tough this early with limited market data on FDV and circulating supply. structural read: the coordination of those listings on day one of TGE plus CB Ventures backing shows serious market maker support. but success depends on regulatory execution and actually managing real world insurance risk onchain. the yield mechanism needs to prove sustainable under claims pressure.
-
CRYPTO RECOVERY FIRM🧑💻 (@RECOVERY_POST) reported@JonathanTDobson I can help you get your staked funds off Bitstamp, all you need to do is message me privately you don't need to pay any upfront fee
-
Nadi (@nadiia0x) reported14 days without access to my own funds on @Bitstamp. Deposit marked successful, yet no explanation, no ETA, no resolution. This should not happen on a regulated exchange.
-
George Preston (@300_preston) reported🚨 FRAUD CAUTION 🚨 #coinlink #Bitstamp #Cryptoexeth are scamming users with frozen withdrawals, fake “tax” fees, and vanished support after deposits. ❌ Stay alert and stop all new payments immediately.
-
Natalie Harris (@NatalieHarr21) reported@JohannKerbrat My funds have been frozen by @Bitstamp since Dec 18 even after completing all required verification. No resolution. No timeline. This is causing real financial hardship. Can anyone help bring visibility to this? #Bitstamp #Crypto
-
Angel (@Only1Angelllll) reported🚨 warning : #Bitstamp is reportedly blocking withdrawals and ignoring support requests ❌ Avoid making any further deposits and remain vigilant. 📩 Contact trusted, verified experts if involved . #CryptoScam #QuotientX. ..
-
Laurent Schaffner (@LoschCode) reportedI'm a customer for over 10 years, so basically since they started, and I'm treated like utter ****. Thank you @Bitstamp I'll post every single day until you unblock the situation.
-
SalamAndr (@FX1000ren) reported@stef_mulder I know 7 people who have blocked accounts at Bitstamp and 6 have already asked the CSSF for help, now the CSSF is handling it, people no longer have to deal with it, now the office in Luxembourg is handling it.
-
Petersmith1234 (@Petersmith12348) reported@Bitstamp Absolutely hopeless never put your crypto with bitstamp worst customer service ever . Have held my assets hostage for weeks over address verification that they decided needed renewal. Never put your money with them if ever want to access it ever again .
-
Dr. Nas 🇦🇪 (@Nas_UAE_Dubai) reported@Bitstamp @BitstampSupport Worst support. Stay away from this scam.
-
Natalie Harris (@NatalieHarr21) reported@Bitstamp Today makes it 116 days, 16 weeks 4 days of @Bitstamp holding my funds and they kept telling me they are waiting for feedback from their “bank” how does a bank feedback take 2 weeks? Am expecting another generic message from them today and they will tell me they are still working on it lol, avoid this company at all cost
-
Gerald (@Gerald9h8) reported🚨 #Bitstamp #goldbs #walterbennett may not be operating with full legitimacy, as concerns include unreliable services, limited accountability, and possible withdrawal complications affecting investors. If impacted, seek support promptly via DM.
-
WeThePeasants 🇺🇲 (@ScarMyCrypto) reported@RobinhoodApp Cool story bro... I've been waiting a week for my Bitstamp account to transfer to Robinhood after being pushed in to doing so. Says, "error with network". Thiefs, just like removing the buy button almost 6 years ago. You still owe a lot of retail a bunch of money.
-
Martin O'Neal ~Crypto recovery expert (@martinoneal1) reported,,,,,, Trading conversations tied to #HQIExchange and #Bitstamp continue spreading warnings about blocked transfers and unresolved cashout delays. Quiet support can be requested directly…
-
ＣＯＣＯ Ｗ ❄️ (@phy_nhu) reported@Bitstamp this feels like a generic canned ad not a real support reply, especially with all the frozen accounts piling up on the thread lol
-
The Fonz (@cryptofonzie) reported@Bitstamp Hi what are you going to do that’s any different to the phonecalls i’ve made and unanswered complaint email? i’ve been told each time you have a current known issue with email confirmations not going out and technical team have not got back to support with any resolutions
-
Wietse Wind - 🪝🛠 Xaman® + XRPL + Xahau (@WietseWind) reported@SpadesHQ One of the reasons has been years of lacking good convenient user friendly onramp and offramp. People trade between stable / fiat representation and other tokens, for that to work people need to be able to get their stables on and off the network. Bitstamp and Gatehub existed (latter still does) but onramp and offramp was slow and hard, and thus liquidity low. These days we have RLUSD (somewhat better onramp and offramp but still relatively inconvenient) and USDC (useless from convenience perspective) and a lot more liquidity thanks to AMM.
-
himug-lamuh (@HimugLamuh) reported@_winter_wonders that's crazy! i lost my ledger trezor coinbase kraken moonpay bybit metamask bluewallet zashi cakewallet crypto bitstamp binance gemini kucoin bitget mexc ftx robinhood acount and can no longer login after a hacker has stolen it from me and i just don't know what to do :c
-
Alew (@AlewXRP) reported@WhatSayLew Lewis you are smarter than me, but I have faith you will figure this out lol. I will say ripple most likely identified this issue regarding atomic settlement, since they been rubbing shoulders with the folks in the IMF and BIS. It’s why I think the bitstamp derivatives matters
-
David tin (@Davidtin564527) reportedLast chance to buy $wecan before 🚀🚀🚀 Uniswap and Bitstamp ****** Dear Wecan Community, We’re excited to announce that the $WECAN token will soon be listed on Tier 1 centralized exchange. This marks an important step to expand access to our ecosystem. (wecan group)
-
Cryptothreads.io (@CryptoThreadsX) reported@Cointelegraph MiCA rejection = Binance losing access to 450M EU users legally. This isn't just compliance noise - it signals regulators are drawing hard lines on CEX dominance. Watch for EU retail migrating to MiCA-compliant rivals like Kraken/Bitstamp
-
Rob Pauley (@PauleyRob76961) reported@ZachRector7 Hey Zach, love what you do to educate! Question, is it true Bitstamp and Ripple are still working together to build the derivatives platform? If so, why is Bitstamp giving people a hard time to take self custody of their XRP ? Not a good look for either of them.