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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bitstamp. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bitstamp users through our website.
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Transactions (100%)
Live Outage Map
The most recent Bitstamp outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Singapore |
Transactions | |
 Edermünde |
Website | |
 Guayaquil |
Login | |
| Steinbach am Taunus |
Mobile App | |
 Bilbao |
Mobile App | |
 Binghamton |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bitstamp Issues Reports
Latest outage, problems and issue reports in social media:
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JustKayZed
(@JustKayZed) reported
@BitstampSupport @Bitstamp I’ve been trying to withdraw my frozen funds for about a month now and I’ve made tickets through your support but never get a reply I’m disgusted by your actions as I’m now late on rent and other bills please help with this ASAP
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Meooowwwnk
(@soultalk007) reported
@XRPcryptowolf @bitstamp did not distribute to US customers and did not give a reason. Before the airdrop they said they would support the airdrop
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Exchange announcements
(@Exchange_ann) reported
None of our customers are affected by the change in SWIFT service provision by Signature Bank, as we do not use them for this service. Overall, Bitstamp works with multiple banking partners, of which Signature Bank is only one. We’re here for you 24/7/365. #SWIFT #Crypto
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5️⃣8️⃣9️⃣
(@cryptogeek101) reported
@Bitstamp #bitscam! terrible company
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CryptOli⚡️[BTC]
(@metallchuebu) reported
@MetaMask: I did not received my ETH funds sent from @Bitstamp. Everything looks fine in Etherscan - can you help me, please?
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Romv19
(@Romv19) reported
@XRPcryptowolf Made the mistake of having them on bitstamp and since I'm in the United States I'm **** out of luck.
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Eric Wall
(@ercwl) reported
@jessebabies @GhostofMaplHodl @Justin_Bons I had my funds on Bitstamp. I bought Goxcoins via a service called BitcoinBuilder because of the risk-adjusted discount and knowingly took on the default risk and made a 13x overall return in fiat. How is that comparable to losing a billion dollars
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CJ
(@cjpsurf) reported
@Bitstamp What about #flare recipients in USA and Singapore? Are “our” funds safe? When should we except to receive our tokens? What happens to wrapping opportunities that those customers have missed? Are you wrapping them for us? Will you wait til day of to tell us we have access ????
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Adam
(@Adambarr100) reported
from
Choeng Thale, Phuket Province
@draxbt I live in Asia and I can fiat on-ramp and off-ramp with QR code and it’s instant, no min (perhaps $10) and exchange charges 50c per withdrawal, 0 for deposits. I can do instant transfer from UK bank to Bitstamp and buy BTC, USDT etc and then move crypto funds. Swift sucks! Slow!
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Chicilia Christy
(@chiciliachristy) reported
@ParrotCapital @Bitstamp Huh? Where's info about that defi f'ree m{oney glitch people are using?????(}, .
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AZVR
(@AZVR8_) reported
@odez999 @Bitstamp @BitstampSupport Didi they solve ur problem? I have the same issue..
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Matt Keller
(@PartyCartMatt) reported
@HugoPhilion Any chance of your team working with US exchanges like @Bitstamp to find a solution to get the FLR tokens to those who held during the snapshot? Possibly some alternative method of distribution since all US holders were misled and now can't participate in the network
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BrunoXRPmonte 🐋
(@BrunoMO92126107) reported
@HugoPhilion The main betrayal I feel is @Bitstamp not honoring the airdrop.. That being said, your lack of acknowledging and helping us isn't far behind. You have a large part of the crypto community that is being discriminated against..your help with this matter would speak volumes.
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Tommy
(@tjpalomino) reported
@XRPcryptowolf @Bitstamp advertised on Twitter that all xrp holders no matter what state or country would get their FLR. Now their customer service is saying they can’t send FLR to US citizens
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𝄞Pwo𝄢 ^ {pwo.ar} • 🌿🐸🪷
(@Pwoseidonn) reported
@AlgoFrost Lelll look up trading view BTC (one that goes to like 2013 - bitstamp). 50 day / 200 Cross hasn’t happened on weekly Obviously such crosses have happened on lower time frames, which have marked shift in momentum up or down it’s a lagging indicator so it captures the past too
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Crypto is the Way…
(@XRP2DeyMoon) reported
@MarketsMickle This would have taken the exchange issue out of the equation (aka. Largest exchanges in world not distributing the flr on time; Coinbase, Binance US, Bitstamp, etc….)
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5️⃣8️⃣9️⃣
(@cryptogeek101) reported
@Bitstamp @jb_bitstamp you guys scammed the XRP holders. you stole our #sgb and #flare tokens. Your integrity is non existent. terrible company already took my coins off @Bitstamp and moved them. #scam company
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Jkm Cryptofortunes
(@JCryptofortunes) reported
@Bitboy_Crypto Bitstamp is refusing to distribute Flare tokens. They announced that they would support in 11/2020. Can they do that? Do holders have any recourse?
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🐈⬛🦁JamesT (X)🦁🐈⬛
(@pantar1) reported
@itwillallpayoff @lIllIlllIIIll @Bitstamp Even Bitso is playing games wtf!
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Flare Community Support
(@Flareteam01) reported
@BrunoMO92126107 @HugoPhilion @Bitstamp Claiming your airdrop requires setting your XRP msg field to an 0x address which is where you would be receiving your FLR (if you claimed). If you did not interact with the XRP Tool Kit website and set this message field then you did not claim! Kindly send a Dm for details
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DXRON XRP/XLM
(@dxronxlm) reported
@Bitstamp IS TRASH why are you all holding my assets hostage? As soon as I’m able to get my tokens I’ll never use your platform again. Thank God all my tokens aren’t going on this ****. And they are asking a bunch of questions that have nothing to do with them.
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Jimbo
(@JimboReinoUnido) reported
@Bitstamp If you don't already have a RippleNet license it could be a very good addtional service to ensure flexability and continuity for customers.
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Cryptoom
(@BlijvenWij) reported
@JamieSepping @FlareNetworks What are you talking about i got my airdrop from waiting like 2 years. I was on the no site first aswell but i just don't like Bitstamp and most of the exchanges so i don't want to be depended on them.
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Bitstamp
(@Bitstamp) reported
We have no exposure to Genesis Global Holdco, LLC or its subsidiaries. With Bitstamp your crypto is always yours. Customer funds are held separately from corporate funds and they’re never lent or repurposed without customers’ instruction. We’re here for you 24/7/365. #Genesis
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Jimbo
(@JimboReinoUnido) reported
@RippledGuy @FlareNetworks @flare_dot_space Yes assuming that the current proposal goes through you can buy and stake. The fact is support for the proposal is at 94% so I am certain it will pass. You will want to sell your FLR on eToro and buy an an crypto exchange like #Bitstamp so that you can transfer to your wallet.
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AZVR
(@AZVR8_) reported
@baby____god @Bitstamp @BitstampSupport Did they solve ur problem? I have the same issue..
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Matt Keller
(@PartyCartMatt) reported
@XRPcryptowolf Rug-pulled by @Bitstamp in the US after they said they would support it.
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MYKL SKTT
(@MYKLSKTT) reported
@lIllIlllIIIll @ShortTheFOMO @xrpscan Bitstamp is holding US customer’s SGB and FLR. Worth checking them as well.
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Stian Swärd
(@StianSward) reported
@Bitstamp So Signature did change their SWIFT service provisions to only transactions >$100k, you just aren't using the services whose provisions were changed?
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Bitstamp
(@Bitstamp) reported
None of our customers are affected by the change in SWIFT service provision by Signature Bank, as we do not use them for this service. Overall, Bitstamp works with multiple banking partners, of which Signature Bank is only one. We’re here for you 24/7/365. #SWIFT #Crypto