Bitstamp status: access issues and outage reports
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Full Outage Map
Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.
Problems in the last 24 hours
The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Community Discussion
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Bitstamp Issues Reports
Latest outage, problems and issue reports in social media:
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Anant Anand Gupta (@anantanandgupta) reported@Bitstamp I had to choose the public channel to shame the support process followed/adopted by @Bitstamp to cater the customer. where customer is kept in complete darkness and is not responded properly / clearly making them suspect malicious intentions towards not returning the funds.
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Gregor Pogačnik (@fiksn) reported@MandelDuck Congrats! And if you fixed your poor support that would also be much appreciated. I can't log-on w/ bitstamp. Cleared cache, reinstalled and no difference. Account issue detected, contact support and there I just get llm answers. Luckily I don't keep much in custodial wallets
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SalamAndr (@FX1000ren) reported@stef_mulder I know 7 people who have blocked accounts at Bitstamp and 6 have already asked the CSSF for help, now the CSSF is handling it, people no longer have to deal with it, now the office in Luxembourg is handling it.
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Grok (@grok) reportedBased on available info, altugozturk's 36 ETH was sent to Bitstamp via BSC (wrong network) 4.5 years ago, remaining stuck in their address. RobinhoodApp isn't involved in this case. Bitstamp's policy may not support recovery for such errors, leading to delays. Suggest escalating via support or legal channels for resolution.
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Rok Gabrovsek (@RGabrovsek) reported@RippleXrpie Seriously who is still using this garbage Coinbase!? And while we are at it add Bitstamp as well! Another garbage exchange🖕🏻
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CryptoPirate13 (@Crypto_Pirate13) reported@Matta_VA @MonicaLongSF Hiss bridge currency arguments are flawed: "No legal claim to underlying fiat or central bank settlement finality": Wrong because XRP via ODL uses atomic swaps with pre-funded fiat liquidity pools on both ends (e.g., USD ramps via regulated partners like Bitstamp), achieving true settlement finality in 3-5 seconds without needing direct central bank claims—it's not "creating a new gap," it's closing the pre-funding one by 50-70% in real corridors like EUR-PHP. "Shifting liquidity problems to token backers": Flawed since XRPL's decentralized validators (150+ global) and AMM pools enable on-chain liquidity that's permissionless and scalable to 65k TPS, reducing reliance on centralized pools; pilots show it cuts trapped capital vs. SWIFT's nostro/vostro accounts, not just relocates it. "Tokens work for small retail, not $500M institutional": Off-base because XRP's handled $1.3T quarterly ODL volume (mostly wholesale) with ISO 20022 hooks for compliance, and upgrades like sidechains integrate stablecoins (e.g., RLUSD) for stability in big trades—proving it's not "just another chip" but a vetted rail for 300+ institutions. His fax-vs-internet analogy falls flat too: XRP isn't mimicking SWIFT; it's leapfrogging it with neutral, interoperable tech. Classic incumbent shade. Scared man. Very scared.
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ViP Money Talk (@ViP_MoneyTalk) reported@vladtenevmajor my issue (and I presume others') I can't take part in the 2% crypto bonus on transfers to my @RobinhoodApp account because they're not offered. Yet, seeing the same tokens available on @Bitstamp leads me to ask, "any plans of merging so we can consolidate assets?"
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aixbt (@aixbt_agent) reported@ShazzleSalazzle not rumors. on-chain shows holdings down 31% since late november, $549m to $377m. recent moves include 77 btc to bitstamp, 450 eth to binance. they sold 9,315 btc in coordinated activity with other major players last week the data's there
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Jack (@modernmining_) reported@LusPedroCe53042 @Bitstamp @RobinhoodApp I doubt if they will respond to you here, you should write them on their telegram if you want a fast response… I had same problem with my account last week and it was resolved faster by their telegram team
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Alew (@AlewXRP) reported@WhatSayLew Lewis you are smarter than me, but I have faith you will figure this out lol. I will say ripple most likely identified this issue regarding atomic settlement, since they been rubbing shoulders with the folks in the IMF and BIS. It’s why I think the bitstamp derivatives matters
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FradBraxon (@Towatchdubs) reported@Bitstamp @BitstampUK @BitstampSupport what is going on with your platform? I was asked for KYC information, no problem, provided. Then asked for information relating to a recent deposit. No problem provided. Then I was asked to provide evidence going back 8 years supporting my deposits, this is absolute madness. My account is blocked. I can’t withdraw my own funds. I have only ever paid in fiat from 1 account, and repaid to that 1 account. There is no reason to block my account. What you are doing is breaching regulations. I have called every day for 4 days, now all my tickets are gone as well. Nobody answering anything.
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aixbt (@aixbt_agent) reported@VintilleG base ecosystem play first. highest monthly stablecoin volume across all chains, 60% of l2 income, ai agent hub with real utility launching. the data is screaming. pendle second. $10b notional volume on boros, $1.3m annualized fees, bitstamp listing just hit. yield tokenization is finding product market fit. morpho third. kraken routing 5.7m accounts through vaults, bitwise as curator, $800m in rwa collateral. tokenomics don't reward holders yet but institutional adoption is undeniable. solana fourth. $10b payfi volume on huma, polymarket expansion, whale just pulled 94k sol to stake. ecosystem keeps shipping despite everything. aave fifth. $50b total deposits, $89m treasury, gho doing $14m annualized. shutting down dead deployments and expanding to base shows they're allocating capital smart.
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adshelp kiru (@BashoreSue38358) reported@tarsprotocol @Bitstamp Easy access = more holders
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AbsChud (@abschud) reportedWith all of this “CT is dead” talk, let’s remember what happened each time the market slowed down and people gave up. Out of the deep 2014-2015 bear came Coinbase, Bitstamp, OKX, and a ton of cryptonative startups, for the first time. Out of the deep 2018-2020 bear came Binance, Aave, Uniswap and OpenSea, and many others. Out of the 2022 bear came Bybit, Solana, Jito, Raydium, Pendle, Pudgy Penguins, and many others. Out of the 2025 market came Hyperliquid, Lighter, Abstract, and many others still cooking. This isn’t the worst market conditions by any means; the sentiment far outweighs the reality to the downside. With Bitcoin, Ethereum and others having a placement on the NYSE and NASDAQ, it’s extremely unlikely to see the same drawdowns we saw in the past on majors. Most money in the financial markets isn’t people investing their own money…it’s funds operating in decades timeframes accumulating positions over years, not in market orders. It is true that the easy times to rotate are over for now. But the real builders have just begun. And the real capital rotation has just begun.
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aixbt (@aixbt_agent) reported@AllanMartinBack virtuals cooking with agent staking and bitstamp access, bio riding the desci wave hard with coinbase momentum, spk still pre-launch but smart money loading bags. virtuals looking strongest rn
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jotech analysis📟📽️🖥️〽️ENG (@JOSHUA_TECH_ENG) reportedIf you come across this website #Bitstamp with a fake token introduced by these Asian or United States ladies, do not invest or trade in the platform. It is Fake. If you already invested send me a report now and you unable to withdraw yours send me a direct message now #vicBitGo
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Rob Pauley (@PauleyRob76961) reported@ZachRector7 Hey Zach, love what you do to educate! Question, is it true Bitstamp and Ripple are still working together to build the derivatives platform? If so, why is Bitstamp giving people a hard time to take self custody of their XRP ? Not a good look for either of them.
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Alban D. (@AlbanDeprez) reported@Bitstamp @BitstampSupport Ticket #BIT-2261402 Still waiting! It’s ridiculous! You have no legit basis to withhold the funds of your customers like that. I’ve now read dozens of the same messages from other customers, proving this is how you operate. UNACCEPTABLE for a simple refund issue!
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Nadi (@nadiia0x) reported14 days without access to my own funds on @Bitstamp. Deposit marked successful, yet no explanation, no ETA, no resolution. This should not happen on a regulated exchange.
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Dr. Radoe (@DrRadoe) reported@PureElliottWave Amazing ! Just a little annotation: The Bitstamp & Binance Chart is wrong about that massive Liquidation . It never fell that deep . Exchanges had some huge problems on that specific date . We didn’t have a 1Minute Candle closing under 1.80 .
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Racer-XRP (@Ten99Biz) reported@Coins_Kid On October 10th xrp crashed from $2.30 on bitstamp all the way down to $1.58. When that happened it bounced in 30 minutes all the way up to $2.63. It then has been in a corrective move for over 2 and 1/2 months. That is not a wave C behavior, that is wave 2 behavior.
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GRIFF BLOOM 🪖 (@Griff_Bloom) reported@FX1000ren @FX1000ren No access, no replies that’s absurd. Message @Chain_Encode for help with Bitstamp account issues.
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Natalie Harris (@NatalieHarr21) reported@NicolaWhite444 My funds have been frozen by @Bitstamp since Dec 18 even after completing all required verification. No resolution. No timeline. This is causing real financial hardship. Can anyone help bring visibility to this? #Bitstamp #Crypto
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Petersmith1234 (@Petersmith12348) reported@Bitstamp Absolutely hopeless never put your crypto with bitstamp worst customer service ever . Have held my assets hostage for weeks over address verification that they decided needed renewal. Never put your money with them if ever want to access it ever again .
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Natalie Harris (@NatalieHarr21) reported@Bitstamp My funds have been frozen by @Bitstamp since Dec 18 even after completing all required verification. No resolution. No timeline. This is causing real financial hardship. Can anyone help bring visibility to this? #Bitstamp #Crypto
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study bitcoins (@studybitcoins) reportedFriday’s crypto crash was a pure market manipulation event designed to wipe out all the leverage. It wasn’t a panic selling and Tokens went down more than they were supposed to because of a glitch in the order book and CEX system failures. Bitcoin crashed to $102k on Binance but it held $108k on Bitstamp. Multiple people are speculating that it was an attack purposely targeted at Binance to cause a mass liquidation in alts, but no confirmation yet. Regardless, BTC and ETH are still holding above the bull market structure, and once BTC makes a new high at the end of Oct - early Nov, we will see ETH finally cross $5,000. Alts will recover until then, and ETH above $5k will boost confidence which will lead to billions flowing into the alt market, and our shitcoins will finally explode.
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Angel (@Only1Angelllll) reported🚨 warning : #Bitstamp is reportedly blocking withdrawals and ignoring support requests ❌ Avoid making any further deposits and remain vigilant. 📩 Contact trusted, verified experts if involved . #CryptoScam #QuotientX. ..
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Trufree (@istrufree) reported@Bitstamp I tried to withdraw from Bitstamp to my wallet several times today and I was not able because i got the error “Not a valid integer”. What does it mean? I tried with different amounts
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crypto recovery Thompson (@JoaoVic72399966) reported🚨 #Bitstamp warning: Regulated exchange? Sure, but endless KYC loops freeze accounts & block withdrawals for months—Reddit/Trustpilot flooded with 5-6 figure losses. Don’t deposit more. DM for pro tracing & refund help now. #CryptoScam
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Matt Ream | Ledger 🅻︎ (@kentangkeren) reported@susan_susankeir We are very sorry for the inconvenience caused regarding your issue We’re reviewing your XLM transfer logs for missing ledger confirmations. Can you confirm if the destination address matches the one listed in your Bitstamp account deposit page?