Bitstamp

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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.

Problems in the last 24 hours

The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Bitstamp Outage Chart 01/12/2026 05:00

At the moment, we haven't detected any problems at Bitstamp. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Bitstamp users through our website.

  1. Transactions (50%)

    Transactions (50%)

  2. Website (50%)

    Website (50%)

Live Outage Map

The most recent Bitstamp outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
SingaporeSingapore Transactions
GermanyEdermünde Website
EcuadorGuayaquil Login
GermanySteinbach am Taunus Mobile App
SpainBilbao Mobile App
United StatesBinghamton Mobile App
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Bitstamp Issues Reports

Latest outage, problems and issue reports in social media:

  • deervalley18 Cpa (@deervalley18) reported

    @Bitstamp I have sent several support messages regarding the SGB air drop. Since you help XRP for me and received the Flare token, you should have automatically received the SGB. Please help

  • Brbishop12 Brandon bishop (@Brbishop12) reported

    @Bitstamp please resolve my account issue i want to withdraw my funds

  • chryzlerx Chris (@chryzlerx) reported

    @xrperun @Bitstamp Are you really so overstrained with songbird $SGB ? There’re exchanges that didn’t announce SGB support instead they did it, implemented it and told their customers that they are done and that their coins are in their accounts. You should try that attitude and learn from the best

  • ChadMMD MMD- Crypto Trader (@ChadMMD) reported

    @Bitstamp don't use bitstamp, it's old and clunky, the support teams are slow and need way too much information every now and then... use Kraken or even Coinbase instead

  • joch8705 J (@joch8705) reported

    Wtf was that on #Bitcoin? Did that just flash crash to $51k on Bitstamp?

  • fifty2kph 52kph (@fifty2kph) reported

    @AltcoinDailyio Staking ETH on @Bitstamp because it's locked up until ETH2 so I can't sell it when price goes down and I freak out. Plus it's earning interest.

  • satsatwork Sats@popeye (@satsatwork) reported

    @TXMCtrades @glassnode Even that is a big volume given Coinbase business ethics & awful customer support - smaller exchanges will overtake cb- like Bitstamp has good customer support & are growing organically 👍CB not a professional exchange till date 😳not sure how SEC approved their ipo 🙄😳

  • teddyJGB ً (@teddyJGB) reported

    @Bitstamp it seems that this is not really assured? one tweet and a small notice on the website .. crickets since.

  • Matthew88290928 Matthew Wheatley (@Matthew88290928) reported

    @Bitstamp BEWARE OF KUCOIN all my crypto was stolen and they have done nothing to help KuCoins security has major issues please consider a safer exchange because once it’s gone they shut the door.

  • Apocryphal_BTC Apocryphal_BTC 🟩 (@Apocryphal_BTC) reported

    WTF just happened on Bitstamp?

  • DimOchie Ezeike 🌙🇸🇻🇳🇬 (@DimOchie) reported

    TF just happened on @Bitstamp $btc/usdt charts on trading view??? Like a 9%quick dump or was it a glitch??? #Bitcoin

  • adam3us Adam Back (@adam3us) reported

    @J0E007 so you are 100% reliant on exchange support. and it's not clear exchange even want you to do that, because they want wires to/from an account identified to you. but i have done direct bitstamp -> btc-e wires, and they did work. felt palpably likely they would just get stuck/lost.

  • edglessinnit bing bong your opinion is wrong 🌉🌉 (@edglessinnit) reported

    @HsakaTrades wtf I haven’t seen bitstamp aping like this in a while

  • LoneDissident Dan Armand (@LoneDissident) reported

    @Bitstamp WTF is taking so long??!

  • stoikerty stoikerty (@stoikerty) reported

    @cmuratori @coinbase Your interest in bitcoin is growing! /proudsmilewithtear ...try Kraken and Bitstamp. It's almost guaranteed that every exchange will have their issues. What matters is your coins being safe in your own cold-storage. Backing up to an online location is risky, don't rely on it.

  • Woodi_dev Woodi (@Woodi_dev) reported

    @BCBacker There is a 10% down wig right now LMAO. @BCBacker @TechDev_52 please look at BTCUSD at Bitstamp

  • erjo06026 yesh (@erjo06026) reported

    @Bitstamp @hedera @Ledger when will you provide support?

  • BarHBARian Coinman the HBARbarian (@BarHBARian) reported

    @Bitstamp Buy something that solves a problem and #HODL (P.S. $HBAR)

  • adam3us Adam Back (@adam3us) reported

    @J0E007 I used to do this bitstamp <-> btc-e for #bitcoin arbitrage in 2013-2015. wires took a week. exchange to exchange is risky, as when your wire gets lost by banks you rely on exchange support to trace it. so mostly i wired my bank and then wired the other exchange, took 2 weeks.

  • YehiaZa97879182 Yehia Zakaria (@YehiaZa97879182) reported

    @Bitstamp Everyone guesses from the hitbtc platform that they sent to customer service many times to no avail that they are scammers. I will not be silent for life on these thieves

  • jurijbajzelj Jurij (Yuri) Bajželj (@jurijbajzelj) reported

    @rodpetrovic Something is wrong here. The on-chain median fee for latest block is $1.23 and tipping isn't implemented on-chain but on Lightning which has fees reduced by a factor of 100. Also Bitstamp does not support withdrawal to Lightning address afaik.

  • XRP007XRP 💥 XRP Ninja 💥 (@XRP007XRP) reported

    @TXMCtrades wtf was this spike down on bitstamp??

  • TReeekt Reeektosaurus (@TReeekt) reported

    Wtf just happened on the $BTC Bitstamp chart

  • shercosherly Shercosherly (@shercosherly) reported

    @Bitstamp Bitstamp can you help? I'm unable to withdraw to my wallet, 2fa was not working and I've reset this and confirmed via email you sent. Uploaded driving licence but still not working. Is there a temporary problem withdrawal at the moment?

  • all_JFKs_rtaken JFK (@all_JFKs_rtaken) reported

    @Bitstamp That is easy, don't buy $BTC or $ETH. But also don't buy **** coins. Buy coins with use case and their use in the future. Eth WAS great but it fell behind the future train. Nowadays people buy btc and eth only due to old sentiment and popularity.

  • MrLu888 Mr Lu (@MrLu888) reported

    @Bitstamp When will bitstamp enable leveraged trading? Shorting impossible on spot, among other things.

  • Samchuen37 Sam (@Samchuen37) reported

    @Bitstamp Is either you do what u do,or we do what we do!Defi is here.Your competitor are not other cex,is defi!! If u keep doing this **** and ignore n give stupid excuses for not giving out sgb,u will lost lots of customer.!!

  • Digitaltechcry1 Victorious$hade (@Digitaltechcry1) reported

    @Bitstamp @hedera $hbar is Gen 4 and exchanges are first ******* Gen 3 so why the actual **** should we care? Already have my bags packed so by all means, shill away.

  • CryptoSynix synix (@CryptoSynix) reported

    @EnhancedMarket bitstamp **** exchange

  • NiroCrypto Niro 💹 (@NiroCrypto) reported

    @Bitstamp Customer’s support succ ***, pardon my french, never seen so slow people working on a big ex!