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Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Bitstamp. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Bitstamp users through our website.
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Mobile App (40%)
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Withdrawals (40%)
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Login (20%)
Live Outage Map
The most recent Bitstamp outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Binghamton |
Mobile App | |
 Ulm |
Login | |
 Naples |
Withdrawals | |
 Lucknow |
Mobile App | |
| Naples |
Withdrawals | |
 Madrid |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Bitstamp Issues Reports
Latest outage, problems and issue reports in social media:
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Alberony Denis
(@TCBEntreprendes) reported
@Bitstamp @BitstampSupport I need help recovering my account , can someone help .
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WF
(@WilfredMark8) reported
@Bitstamp @FlareNetworks Bitstamp has been known for delivering quality support to projects. $FLR being one of them, will see a good really because of the utility. FLR is the project with solutions to cross-bridging and its listed on #MEXC where I have my bag.
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MYKL SKTT
(@MYKLSKTT) reported
@lIllIlllIIIll @ShortTheFOMO @xrpscan Bitstamp is holding US customer’s SGB and FLR. Worth checking them as well.
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John Cavanaugh
(@JCalmighty50) reported
@konigCeezah @Bitstamp @BitstampSupport Dude, they ripped me off thank God it was a small amount, but still they stole money from me. I thought Bitstamp was supposed to be one of the better crypto exchanges, but they locked up my money at first, released it a yanked out 90% of it and it can’t access the last 10%.
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Dante Pagano
(@DantePagano1) reported
@Bitstamp @FlareNetworks Bitstamp told me years ago that they would honor Flare airdrop in NY. I asked a representative on the phone. She assured me there were no issues. I moved my XRP off of Coinbase TO Bitstamp for this reaso. Now,There is fine print? not this jurisdiction? Not in USA? Make this right
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𝄞Pwo𝄢 ^ {pwo.ar} • 🌿🐸🪷
(@Pwoseidonn) reported
@AlgoFrost Lelll look up trading view BTC (one that goes to like 2013 - bitstamp). 50 day / 200 Cross hasn’t happened on weekly Obviously such crosses have happened on lower time frames, which have marked shift in momentum up or down it’s a lagging indicator so it captures the past too
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XRPLEGION
(@1secXrp) reported
@CryptoCriminal5 @Bitstamp @BitstampSupport Yeah problem is ledger doesn’t integrate directly. So you have to import ledger into metamask/bitfrost (double up seed phrase/password), then enable blind signing on ledger etherium app, then sign every transaction with the ledger. That’s to much for 90% of population.
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Judge
(@judgeHitler) reported
@odez999 @Bitstamp @BitstampSupport I had similar issue like and after several complain no response from the support team but late got it retrieve by blockchainvarse on Instagram they're professional and always active they helped I retrieve back my account
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John Cavanaugh
(@JCalmighty50) reported
@Bitstamp @BitstampSupport I’m sure by funds are safe, but my funds are safe in your account that I have no access to. I only live a short distance from Alameda. I can find out where you guys are and come visit you. I want my money back and I am expecting you guys to allow me access back to my money
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Bitstamp
(@Bitstamp) reported
We have no exposure to Genesis Global Holdco, LLC or its subsidiaries. With Bitstamp your crypto is always yours. Customer funds are held separately from corporate funds and they’re never lent or repurposed without customers’ instruction. We’re here for you 24/7/365. #Genesis
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CJ
(@cjpsurf) reported
@Bitstamp What about #flare recipients in USA and Singapore? Are “our” funds safe? When should we except to receive our tokens? What happens to wrapping opportunities that those customers have missed? Are you wrapping them for us? Will you wait til day of to tell us we have access ????
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John
(@thefxspot) reported
@FlareNetworks is there any way to get FLR if you're a US Bitstamp customer?
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Vane
(@bloke_poor) reported
@keepitreal589 @CoinbaseSupport @Bitstamp I have no issues.
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XRP King
(@XRP_KING1) reported
@xrptoolkit do you guys have a contact or support email? Or do I contact @Ledger_Support @Ledger ? I swapped XRP to USD (bitstamp) on XRPToolkit and it’s gone.
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Yura Maroon
(@JohnHor75287938) reported
@Bitstamp So no U.S. xrp holders are getting their flare or sgb? Do you have any computer guys working for you? Bad support nothing but form letter replies or useless doubletalk. Not a good look for this company
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CryptOli⚡️[BTC]
(@metallchuebu) reported
@MetaMask: I did not received my ETH funds sent from @Bitstamp. Everything looks fine in Etherscan - can you help me, please?
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5️⃣8️⃣9️⃣
(@cryptogeek101) reported
@Bitstamp #bitscam! terrible company
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Jimmy Jenius
(@JimmyJacked1) reported
@KeithTyther @Bitstamp I have had zero problems with Coinbase
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5️⃣8️⃣9️⃣
(@cryptogeek101) reported
@Bitstamp @jb_bitstamp you guys scammed the XRP holders. you stole our #sgb and #flare tokens. Your integrity is non existent. terrible company already took my coins off @Bitstamp and moved them. #scam company
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John Cavanaugh
(@JCalmighty50) reported
@Bitstamp @BitstampSupport @FlareNetworks You guys are an embarrassment and have gone completely downhill and I’m surprised you are still working. I yanked all my money out of there after you locked it up and was able to get a junk out but damn you guys are horrible.
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🐈⬛🦁JamesT (X)🦁🐈⬛
(@pantar1) reported
@itwillallpayoff @lIllIlllIIIll @Bitstamp Even Bitso is playing games wtf!
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Matt Keller
(@PartyCartMatt) reported
@HugoPhilion Any chance of your team working with US exchanges like @Bitstamp to find a solution to get the FLR tokens to those who held during the snapshot? Possibly some alternative method of distribution since all US holders were misled and now can't participate in the network
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Buy CTSI Cartesi
(@itwillallpayoff) reported
@FlareNetworks Flare do you have any kind of response or answer for US citizens who have been robbed by Bitstamp? Will you help us or at least give us some kind of response or answer?
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Jimmy Jenius
(@JimmyJacked1) reported
@KeithTyther @Bitstamp I was overwhelmingly, surprised that the Byland didn’t fall out today and that we made it through the whole weekend with our new rising prices. I figured on Monday Bam Bam 💥 all of that increased amounts was going to shrivel back down
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Cryptoom
(@BlijvenWij) reported
@JamieSepping @FlareNetworks What are you talking about i got my airdrop from waiting like 2 years. I was on the no site first aswell but i just don't like Bitstamp and most of the exchanges so i don't want to be depended on them.
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John Cavanaugh
(@JCalmighty50) reported
@konigCeezah @Bitstamp @BitstampSupport When you talk to their customer service support, there’s only one person and they won’t communicate with you. They are thieves.
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Nikhedonia
(@Nikhedonia4) reported
@BifrostWallet I would like to #delegate 112,500 (my 15%) $FLR to you, but was recently told by @Bitstamp that because of technical issues/regulation in USA, I can not receive my $FLR. If @FlareNetworks can take back my $FLR, I will gladly ask them to send to my #BifrostWallet
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Crypto is the Way…
(@XRP2DeyMoon) reported
@MarketsMickle This would have taken the exchange issue out of the equation (aka. Largest exchanges in world not distributing the flr on time; Coinbase, Binance US, Bitstamp, etc….)
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Joanne Tempura
(@keepitreal589) reported
@Bitstamp @BitstampSupport Should US customers be worried that at some point you will deny them access to their other coins like you did with SGB and FLR? When will you update us as to when your “technical problem” will be fixed?
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Jimbo
(@JimboReinoUnido) reported
@RippledGuy @FlareNetworks @flare_dot_space Yes assuming that the current proposal goes through you can buy and stake. The fact is support for the proposal is at 94% so I am certain it will pass. You will want to sell your FLR on eToro and buy an an crypto exchange like #Bitstamp so that you can transfer to your wallet.