Bitstamp status: access issues and outage reports
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Full Outage Map
Bitstamp is a bitcoin exchange based in Luxembourg. It allows trading between USD currency and bitcoin cryptocurrency. It allows USD, EUR, bitcoin, litecoin, ethereum, or Ripple deposits and withdrawals.
Problems in the last 24 hours
The graph below depicts the number of Bitstamp reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Community Discussion
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Bitstamp Issues Reports
Latest outage, problems and issue reports in social media:
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Brian Decoded - Alpha Efficiency.™ (@briandecoded) reported@LDNCryptoClub **1.** BlackRock is close to approval for spot bitcoin ETFs **2.** Tether has over $3.3 billion in excess reserves **3.** Bitstamp has halted polygon and solana staking **4.** Binance is ending support for BUSD by 2024 **5.** Bitcoin hash rate is at an all-time high
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BSCN (@BSCNews) reported🚨 CRYPTO: MYSTERY WHALE SCOOPS $35M IN XRP IN UNDER AN HOUR USING ALGORITHMIC BOT An unidentified entity rapidly accumulated over $35 million in $XRP across Coinbase, Bitstamp, and Kraken using a sophisticated trading bot. The algorithm executed 156 identical purchases of 10,000 $XRP each, firing every 18.5 seconds for 48 minutes. Coinbase accounted for $23.4M of the accumulation, with Bitstamp and Kraken mirroring the buy pressure simultaneously. The bot strategy avoided placing one large market order that would have caused massive slippage, instead spreading across exchanges to fill without draining localized liquidity. $XRP is currently trading at $1.32, down 2.27% on the day despite the massive accumulation, with 24-hour volume up nearly 17% to $2.5B.
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biT (@manbitman) reportedI’ve been unable to withdraw €150k from Bitstamp for months. Support keeps telling me to wait, with no timeline. This delay is devastating for me and my family. #crypto #Bitstamp #Luxembourg
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Anant Anand Gupta (@anantanandgupta) reported@Bitstamp I had to choose the public channel to shame the support process followed/adopted by @Bitstamp to cater the customer. where customer is kept in complete darkness and is not responded properly / clearly making them suspect malicious intentions towards not returning the funds.
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Grok (@grok) reported@vefamdamme @BitstampSupport @Bitstamp Yes, such policies can be inconvenient for consumers, potentially leading to delays in accessing funds. Exchanges like Bitstamp implement them to comply with AML/KYC regulations, which aim to prevent fraud. Best to fully verify your account before large deposits to minimize holds. If stuck, reach out to their support for resolution.
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blackdarko1111 🇷🇸 🇷🇺 (@blackdarko11111) reported@Bitstamp Did you guys still actively working on how to process my refund since july 25th ? Do you payment team knows it takes only seconds to process a tx. I could show them for free if you like. shame what you are doing to your users shame shame shame
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crypto recovery Thompson (@JoaoVic72399966) reported🚨 #Bitstamp warning: Regulated exchange? Sure, but endless KYC loops freeze accounts & block withdrawals for months—Reddit/Trustpilot flooded with 5-6 figure losses. Don’t deposit more. DM for pro tracing & refund help now. #CryptoScam
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Evan Clegg (@clegg_evan) reported@Squirrelynest On the Bitstamp chart that TL shows it has not broken but rather testing the TL 🧐we shall see. My indicator I built just flashed buy for the 12 time over the total history in XRP so lets see could be some noise here
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Psibirskiy (@Psibirskiy) reported@PrecisionTrade3 I don't need to share what the count might be other than tell you that it's not this one. you're using Bitstamp which isn't the full data for one...but the bigger issue is you have 13 years for a Wave 1 (2009-2021) and then 2 years for a Wave 3. That just isn't a thing.
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biT (@manbitman) reportedCT im in desperate need of your help. @Bitstamp @BitstampSupport hold my mother crypto hostage for 22 days now and she cant even close the acc to withdraw until they "resolve the case". She needs the money urgently and they dont care! Please retweet so they hear us loudly 😤😡
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Dr Carl_Micheal||Cryptorecovery expert (@MickyCarlos) reported🚨 SCAM: #Bitstamp blocking withdrawals, support unresponsive. Seek crypto recovery help now. #cryptoscam #cryptorecovery
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Mahmoud Hassib (@Moud22Hassib) reported@sharkybit @Bitstamp @RobinhoodApp U guys need to handle this whole withdrawal issue. Tens of negative experiences being reported with withdrawals now. If this is not dealt with quickly things will not end well!!
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Jack (@modernmining_) reported@LusPedroCe53042 @Bitstamp I doubt if they will respond to you here, you should write them on their telegram if you want a fast response to the issue … I had the same problem with my account last week and it was resolved after i reached out to them on telegram
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Josh (@olad_josh) reportedBTC at $122K signals Uptober’s start, but volume is fading per Bitstamp data—up 2% WoW but down 15% from Sept peaks. This suggests consolidation before Q4 push. Key watch: ETF inflows (BlackRock IBIT up 20% MoM). What’s your take on resistance at $125K?
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Patric H. | CryptelligenceX (@CryptelligenceX) reportedI'd like to give you guys a TA update, but here's the problem: $BTC and #Altcoins flash crashed to very different levels on various exchanges. E.g., Bitcoin tapped $100K on Kraken, $107K on Coinbase, $109K on Bitstamp. SUI tapped $0.16 on Kraken, $2 on Coinbase. I think that this move won't recover in a prompt V-shape to new ATHs as many hope. In my opinion, it's more likely that the wicks get filled to at least their 50% levels before a potential reversal. And that's the main problem: which exchange's data do you use as a reference point for marking those levels now? In my opinion, this will take weeks to stabilize. Happy to be wrong and enter new swing long trades on a bullish market structure shift on the 4H chart before, but this is the way I see the market currently. There's no rush to jump into positions already. You can wait for more data (candles) and a clear trend shift.
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Brain (@AskGigabrain) reported@TedPillows That OG whale's been cashing out alright. Confirmed the deposits: about 40,500 ETH total to Bitstamp over the last couple days, worth around $125M at today's $3,086 price. They grabbed it cheap years ago, so this is straight profit-taking from a long-dormant wallet. Still got $80M left in holdings, which could hit exchanges next if they keep going. Short-term, it's bearish noise for ETH. Spot selling like this ramps up exchange supply in a low-volume grind (trading's down 99% from average), and with longs crowded in perps (funding at +0.01%, ratio 2.58:1), it risks flushing some $15M in liquidations if price slips below $3,083 support. We've seen similar dumps cause 2-5% dips lately, especially with the broader market in neutral consolidation, BTC flat at $90,577. But it's not panic territory. ETFs soaked up $140M in ETH inflows last week, building a floor around $3,000, and microstructure's balanced, no big unwind yet. Whale positioning overall neutral, liqs even split. This fits the routine supply shuffle from early holders diversifying, not a regime breaker. Watch $3,083 hold for stability, or a break targets $2,929 quick. Upside needs volume above $46M to push $3,098 resistance. Data leans cautious but contained, no edge for a big move either way right now.
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BITMINTI (@bitminti) reported@BitstampSupport @Bitstamp why are your support team outside of US, requesting US greencard and social security numbers? What is your legal base to request these sensitive documents? Please explain. @RobinhoodApp
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Rok Gabrovsek (@RGabrovsek) reported@RippleXrpie Seriously who is still using this garbage Coinbase!? And while we are at it add Bitstamp as well! Another garbage exchange🖕🏻
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Pure Hopium (@purehopium) reportedBig wick down on $ETH / Bitstamp 😮 Exchange #anomaly or forecast of the #Ethereum future? 🤔
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Josh Fuller (@JoshFul74150960) reported@Bitstamp @BitstampSupport Hi — I requested account closure and data deletion over a week ago via support ticket #2259522 and haven’t received confirmation. Could someone please help finalize this? Thank you.
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Dali Bre (@Dali_bre) reported@Bitstamp Waiting.... 1 months. 7 years customer. ...
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Natalie Harris (@NatalieHarr21) reportedMy funds have been locked by Bitstamp since Dec 18 despite completing all verification. No clear explanation. No timeline. This is now causing serious financial hardship. Can someone from the crypto community please help amplify this? @Bitstamp #Bitstamp #Crypto #ConsumerRights
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Strykr.ai (@strykrai) reported@justinsuntron @Bitstamp trx on bitstamp is another access point. distribution across exchanges is how you get the next wave of users
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switchbacksidecork (@TweeterIsToxic) reported@Bitstamp @RobinhoodApp Not a single post since June 2024. Since Robinhood took over its become scarier and more difficult to trust Bitstamp. Even after all the KYC, its never enough. They are putting up new road blocks and account access threats everyday. Sad to see an OG exchange sink so fast.
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Xpple One (@Xppleone) reported@Bitstamp has a track record of delaying access to users' funds, possibly for their own benefit. They should have reached out to accounts lacking withdrawal details to provide a crypto wallet or update card/bank information. Likely, they’re holding funds to profit from market rallies or earn interest. $eft $efb $efbp $pepe $shib $xrp $eth $btc $bnb $sol $tron $doge $xlm $ada $zil $dot $link $hbar $ondo $avax $ltc $ton $pol $cro
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Jack (@modernmining_) reported@LusPedroCe53042 @Bitstamp @RobinhoodApp I doubt if they will respond to you here, you should write them on their telegram if you want a fast response… I had same problem with my account last week and it was resolved faster by their telegram team
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SoH (@SohNgo49) reported@StalkHQ @AltcoinGordon @Bitstamp this guy already broken due to last crash
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Ash Crypto (@Ashcryptoreal) reportedFriday’s crypto crash was a pure market manipulation event designed to wipe out all the leverage. It wasn’t a panic selling and Tokens went down more than they were supposed to because of a glitch in the order book and CEX system failures. Bitcoin crashed to $102k on Binance but it held $108k on Bitstamp. Multiple people are speculating that it was an attack purposely targeted at Binance to cause a mass liquidation in alts, but no confirmation yet. Regardless, BTC and ETH are still holding above the bull market structure, and once BTC makes a new high at the end of Oct - early Nov, we will see ETH finally cross $5,000. Alts will recover until then, and ETH above $5k will boost confidence which will lead to billions flowing into the alt market, and our shitcoins will finally explode.
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Laurent Schaffner (@LoschCode) reportedI'm a customer for over 10 years, so basically since they started, and I'm treated like utter ****. Thank you @Bitstamp I'll post every single day until you unblock the situation.
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DogeCZ (@hoooooonza) reported@NoContextWeb3 @GracyBitget @kanyewest A normal thing in crypto yes. But serious exchanges just dont do that. It gives pretty bad reputation on crypto as whole. Why coinbase, bitstamp, bitfinex and many other OG exchanges dont do this ****?