Candy Crush

Candy Crush Outage Map

The map below depicts the most recent cities worldwide where Candy Crush users have reported problems and outages. If you are having an issue with Candy Crush, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Candy Crush users affected:


candy-crush-saga Hero Image

Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Barcelona, Catalunya 19
Jerez de la Frontera, Andalucía 15
Milan, Lombardia 9
Madrid, Comunidad de Madrid 8
São Paulo, SP 7
Vejer de la Frontera, Andalucía 7
Rome, Lazio 5
Florence, Toscana 5
Ancona, Marche 3
Slough, England 3
Clermont-Ferrand, Auvergne-Rhône-Alpes 3
Rio de Janeiro, RJ 3
Málaga, Andalucía 3
London, England 3
Turin, Piemonte 3
Valencia, Comunitat Valenciana 3
Brantford, ON 3
Naples, Campania 3
Paris, Île-de-France 3
Trieste, FVG 3
Albujón, Región de Murcia 3
Coëx, Pays de la Loire 2
Genoa, Liguria 2
Valladolid, Castilla y León 2
Cadiz, Andalucía 2
Mexico City, CDMX 2
Ciudad Nezahualcoyotl, MEX 2
Murcia, Región de Murcia 2
Lages, SC 2
Portland, OR 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • souljaajoel souljajoel (@souljaajoel) reported

    my mom can buy a 99 cent candy crush power up but when i buy a $170 game to make my dream man there’s a problem 🤔🤔

  • rosaru63 farah (@rosaru63) reported

    playing hypmic Candy Crush near my friend (she has mommy issue)

  • JuneLeila1 June Leila (@JuneLeila1) reported

    The latest iteration of Candy Crush Saga continues to crash while opening on my iPad Air… very annoying! 😬👎🏻

  • fantasietze 🅂🄸🄴🅃🅉🄴 - (@fantasietze) reported

    @CandyCrushSaga There is an error at level 1397, i need keys but i dont get the keys in this level, please help me out?

  • HalimahOO Halimah (@HalimahOO) reported

    Has anyone ever noticed when playing Candy Crush that if you get stuck on a difficult level, failing it consistently for several days, the game sends you help? Why can't life be more like that? Honey, you've been working hard for so long. Here's £100 billion for your trouble.

  • LumberjackRy Rythian (@LumberjackRy) reported

    @HarryBarnes Yes it is, but the constant revenue from WoW, the Crash and Spyro IPs on Xbox and Nintendo, the juggernaut of Candy Crush. Easy profits.

  • keionsoft Logan (@keionsoft) reported

    My heart goes out to the devs working on the Windows core team, though. I’m sure y’all are geniuses and there are some real coding gems behind the auto-installed Candy Crush and breaking updates.

  • tambaramvicky Vicky (@tambaramvicky) reported

    @Toxloxka @marinebharat Aarey was closed so everything was closed. Nobody was working and all mantris were playing candy crush in office.

  • Come_On_Family Kacper Szczepański (@Come_On_Family) reported

    you pass tens of thousands of people everyday, all of them have amounted to nothing. working shifts to death just to leave work and consume media. play candy crush on the tube to go home and watch netflix in bed. just to repeat that is a fate that scares me more then death

  • onegrenouille Astro Froggie (@onegrenouille) reported

    Y'all 1. I started crying in the cardio's office 2. I fell asleep on the train home & when I woke up another passenger asked if I was okay and told me "It's okay to take it slow." LADY I am stuck on Candy Crush level 155 and I have no gold bars or boosters!!


    playing candy crush at max volume around a guy with mommy issues

  • DanielKtb2 TrashDnyx (@DanielKtb2) reported

    @elstcj @Beakerself @DB_Legends Not candy crush + you seem to have skill issues at the game, go play Trash *** Legends

  • __d__ecay Dana Kaempen (@__d__ecay) reported

    @CandyCrushSaga You have a problem with Candy Crush today: the display is wrong at two places. 1. When you see your booster count as you’re starting a level; 2. IN a level, the score / requirements line is also messed up. No update to game available.

  • philipfriend01 Philip Friend (@philipfriend01) reported

    @CandyCrushSaga Love it, still so deliciously addictive. But I absolutely HATE those pop-up videos that have recently appeared when I open the app that have no cross etc to allow me close the pop up without restarting the app. That nonsense is giving me a real sugar crash.

  • karinaalkmaar Karina (@karinaalkmaar) reported

    @JiangXiangying In the tree, I like Word Play, Audio Lessons,fixing broken tiles and legendary crowns I checked the Candy Crush path on my IPhone,I don’t like it, it’s missing a lot and childish but I have an IPad so I can use the tree. Looking into Babbel in case you force the update #Duolingo

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