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Candy Crush

Candy Crush status: app issues and outage reports

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Full Outage Map

Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Candy Crush. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

  • 35% Glitches (35%)
  • 24% Microtransactions (24%)
  • 22% Online Features (22%)
  • 16% App Crashing (16%)
  • 3% Sign in (3%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

CityProblem TypeReport Time
Barcelona Microtransactions 2 days ago
Castellbisbal Online Features 2 days ago
Valencia Online Features 2 days ago
Cavaillon Online Features 3 days ago
Creil Glitches 8 days ago
Waterford Glitches 11 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • CarlHaworth01
    Carl Haworth (@CarlHaworth01) reported

    @CandyCrushSaga such a shame that you really slow down any advancement in the game after a certain level without having to spend money. I’m aware that it’s a business but hey give the tight ****** players a bit of a chance

  • AkantaQ
    Batwoman 🌚😈 (@AkantaQ) reported

    @CandyCrushSaga fix your bugs.

  • AmandaD_arko
    Amanda D a r k o Artistry (@AmandaD_arko) reported

    It’s messed up Crash on the Run didn’t even last 2 years under King’s watch. Ohh but you can bet they put all their work into that dumb Candy Crush game. 🙄

  • GamingFirefigh1
    GamingFirefighter (@GamingFirefigh1) reported

    @EverbornSaga @Microsoft @ATVI_AB And since the deal is about mobile and Candy Crush, I’m sure that Xbox will have no problem with that whatsoever 😌.

  • Tofunmi79410228
    Tofunmi (@Tofunmi79410228) reported

    @CandyCrushSaga l just got a new phone and l want to get back my candy crush account. The problem now is that l can't remember my password and l have been trying reset password since but l have not gotten any mail from you guys. Please l need to retrieve my account.

  • faru9885
    Farrukh BaBa (@faru9885) reported

    @WBGamesSupport The game continously crashing.. And it is getting very difficult to continue the game.. This is happening at my Home wi-fi, office wi-fi and also on the data services.. I also have other games but all of them are working fine.. In my list its Pubg, New State, Candy Crush etc.

  • Gabrielaoj14
    Gabriella maryunex (@Gabrielaoj14) reported

    @spanted9 @GooglePlay @CandyCrushSaga You should message Tylopro on instagram and they’ll help rectify the issue with your account cause the google support team doesn’t help or respond to customers anymore

  • SmokeyOYK
    Smokey (@SmokeyOYK) reported

    @CandyCrushSaga @noellethoughts why ur servers down blud

  • Psycheout86
    Aleksander / Psycheout - Axie Infinity (@Psycheout86) reported

    @Loopifyyy That's the problem with CT. Trash talking games they don't like, forgetting that they are not the target market. I don't like candy crush, but it's still an amazing game that people spend a lot of money on.

  • SplavidG
    Splavid Ganderbar (@SplavidG) reported

    @tcTekk_ @RavenSoftware @InfinityWard People that still play this game at this point are nothing but CoD shills. It’s like candy crush with guns with how predatory they are with selling blueprints for broken guns and just rotating broken metas every couple months.

  • DanielW83655886
    Daniel Watson (@DanielW83655886) reported

    @marionmain3 @MaureenPickeri5 @Ofcom She doesn’t have to know the rules they never do anything, how the hell do they put in a working day? They must have a dartboard, dominoes and candy crush.

  • venetianspring
    𝕧𝕖𝕟𝕖𝕥𝕚𝕒𝕟𝕤𝕡𝕣𝕚𝕟𝕘 (@venetianspring) reported

    Candy Crush not loading in Facebook.😭 I get a white page. No explanation. No error message. @CandyCrushSaga

  • HollyW8523
    Holly (@HollyW8523) reported

    @CandyCrushSaga i'm on level 832 and i needed to realise the gummi dragon and it didn't appear at all in all of the 27 moves, ive even taken some screenshots to prove it. Can you fix this please? Or give me a life to make up for it?

  • Lu_315
    Luciana Schreier (@Lu_315) reported

    Did you play candy crush on your ipad AND phone while working while creating content for a passion project all at the same time or are you properly diagnosed and medicated

  • Erinsheis
    Erin (@Erinsheis) reported

    @heymrsbond I've experienced this too, I can't get into books!! But, I think the problem is too much social media. After a long day of working with students, I just want to come home and scroll through my phone and play Candy Crush...for hours! I seem to need that constant stimulation.

  • ghoulidayy
    🌿 kristopher (@ghoulidayy) reported

    im trying to download candy crush but it isnt ******* working

  • heyherearewords
    han (@heyherearewords) reported

    only spent $40 on candy crush today!! 🙌🏻 budgeting is really working

  • DeesseKay
    Terminé Bonsoir (@DeesseKay) reported

    @CandyCrushSaga Nobody’s helping me with my password problem despite my emails Rip the app on my phone.

  • LunaGoddessGem
    leslie johnson (@LunaGoddessGem) reported

    @CandyCrushSaga your amazon prime link is not working

  • israelselah
    henny💋 (@israelselah) reported

    I’m on level 2000 on candy crush & it’s pretty safe to say I have a problem.

  • venusindistress
    Möther (@venusindistress) reported

    @ang3l0nline Coin dozer for coin drop noises tht go brrrr Candy crush for sad boy hours Call of duty for anger issues And random escape room games that i finish & delete

  • liebowitz_fawn
    Fawn Liebowitz (@liebowitz_fawn) reported

    @theedifyingword I am significantly better at Wordle , Candy Crush, etc. later at night. I need to get into a more normal sleep schedule, but sometimes I will stay up until 2 or 3 am working on sewing, organizing, or other projects.

  • MeloettaMr
    Meowscarada Stan (@MeloettaMr) reported

    @v2_maru @byelacey mobile games themselves feel like a personification of this issue. Early stuff like Angry Birds and Cut the Rope were genuine fun and didn't feel nearly as predatory, then stuff like Candy Crush happened and it all become about microtransactions

  • SuyashU
    Suyash Upadhyaya (@SuyashU) reported

    At the airport. Man with a hook-like device around ear, phone attached, speaking in a slow business drawl. One hand, playing candy crush. Other hand, scrolling through the news on a tablet. My dude is ready to beat AI.

  • CarolineA_M
    Scarlett (@CarolineA_M) reported

    Well the laptop I was working on is dead. So I guess now I can just play Candy Crush

  • kiba226
    Joy Tsai (@kiba226) reported

    @CandyCrushSaga The candy falling speed for 1.250.0.2 is too slow, I don’t like it. Can you please change it back?

  • Andre__ko
    spicy boi (@Andre__ko) reported

    @VGC_News Should be no problem. Microsoft is aiming more at candy Crush. Not COD. Right? Tho I hope Sony would buy crash Bandicoot license back

  • mutale019
    mute. (@mutale019) reported

    Micro transactions are only a problem when you’re broke. Because me once I touched decent money splashing the occasional k16 on candy crush isn’t a problem.

  • titinfariskha
    zy (@titinfariskha) reported

    @tanyarlfes Crash Crush Crash Crush, Candy Crush

  • ashley_alfreda1
    Ash (@ashley_alfreda1) reported

    @CandyCrushSaga fix it 😑 that’s glitch!