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Candy Crush

Candy Crush status: app issues and outage reports

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Full Outage Map

Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Candy Crush. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

  • 34% Glitches (34%)
  • 24% Microtransactions (24%)
  • 21% Online Features (21%)
  • 18% App Crashing (18%)
  • 3% Sign in (3%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

CityProblem TypeReport Time
Overland Park App Crashing 2 hours ago
Barcelona Microtransactions 3 days ago
Castellbisbal Online Features 3 days ago
Valencia Online Features 4 days ago
Cavaillon Online Features 4 days ago
Creil Glitches 9 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • papa_smurf16
    D3SHAWN D. (@papa_smurf16) reported

    @CandyCrushSaga candy crush friends needs a improvement update for Android, been waiting on one for while now. I tried deleting the app and got it back it keep lagging and taking me out the game. Please fix. It's one of my favorites.

  • Gabrielaoj14
    Gabriella maryunex (@Gabrielaoj14) reported

    @spanted9 @GooglePlay @CandyCrushSaga You should message Tylopro on instagram and they’ll help rectify the issue with your account cause the google support team doesn’t help or respond to customers anymore

  • The_Fifth_Don
    Tanner (@The_Fifth_Don) reported

    @A_D_A_M_95 @AndreaPichinini It ain’t just about CoD. They want WoW, they want Candy Crush, they want Overwatch, they want Diablo and Spyro and Crash Bandicoot. They want to put all those on Game Pass to incentivize people to sign up. That becomes infinitely easier if MS owns Activision. So why drop it?

  • Lu_315
    Luciana Schreier (@Lu_315) reported

    Did you play candy crush on your ipad AND phone while working while creating content for a passion project all at the same time or are you properly diagnosed and medicated

  • heyherearewords
    han (@heyherearewords) reported

    only spent $40 on candy crush today!! 🙌🏻 budgeting is really working

  • liebowitz_fawn
    Fawn Liebowitz (@liebowitz_fawn) reported

    @theedifyingword I am significantly better at Wordle , Candy Crush, etc. later at night. I need to get into a more normal sleep schedule, but sometimes I will stay up until 2 or 3 am working on sewing, organizing, or other projects.

  • Tigercuddles74
    Julie A Richardson (@Tigercuddles74) reported

    @JWorldAlive Am away playing candy crush soda on level 998 at least this never had problems and the levels just keeps going

  • zbalzzonya
    Father Zbalzzonya (@zbalzzonya) reported

    @OrellianTay @MrAndyNgo I dont think you feel this way..I think you're just a slow adult, with access to a shiny screen thing that plays candy crush, and your uncle, who lets you sit on his lap, masturbates and types this drivel for you. its ok, just don't procreate.

  • DanielW83655886
    Daniel Watson (@DanielW83655886) reported

    @marionmain3 @MaureenPickeri5 @Ofcom She doesn’t have to know the rules they never do anything, how the hell do they put in a working day? They must have a dartboard, dominoes and candy crush.

  • Tasniime_
    تَسنيمـ (@Tasniime_) reported

    Couldn’t help but laugh the minute my colleague at work said “ya3teeki el 3afye”. I was playing candy crush underneath my desk and she thought i was working🤡

  • Josh47317281
    Josh (@Josh47317281) reported

    @InfinityWard Your game is broken. Rather play candy crush

  • Tofunmi79410228
    Tofunmi (@Tofunmi79410228) reported

    @CandyCrushSaga l just got a new phone and l want to get back my candy crush account. The problem now is that l can't remember my password and l have been trying reset password since but l have not gotten any mail from you guys. Please l need to retrieve my account.

  • nobodyaskedme7
    thoughtsnobodyasked4 (@nobodyaskedme7) reported

    @CandyCrushSaga why can't i log into my king account? Says connection error multiple times on app

  • ke_kgato
    La_Ona (@ke_kgato) reported

    Working from home has some people, including family members, believing that you're always available to attend to their wants and needs. "But, you're always on your phone?" "Yes, ke busy... working on my phone." Kgotsa o ithaya gore ke tshameka candy crush nare? 😑

  • PaulIrvine82015
    Paul Irvine (@PaulIrvine82015) reported

    @aterhov2 @Pablosquest I'm not the one claiming 2020 didn't happen. Viruses are real. Do you think all the people working in virology are just sitting playing Candy Crush all day? Bless your cotton socks.

  • ReverendCrush
    Dr. Reverend Crush Ph.D (@ReverendCrush) reported

    @EricVBailey OOooh one of my old game dev instructors in college _hated_ Candy Crush. This was the time when King was in hot water for ripping off another dev's work, so perfectly understandable. It'll probably be Microsoft's problem to deal with soon...

  • tenjunkmiles
    Ten Junk Miles - A Runner's Podcast (@tenjunkmiles) reported

    @PWrunner60 I mean. There’s worse problems. Like Candy Crush :)

  • alpinesnow55_g
    MargaretG (@alpinesnow55_g) reported

    @itz_swoops Yup, all this time it was no problem for Candy Crush to be full screen either way. Now, suddenly, they had to change?

  • ProRebornYT
    ProReborn (@ProRebornYT) reported

    @iskra_9 candy crush mtx goes hard, grandma has those social security checks & can’t get past level 8,548. Nothin 5 bucks can’t fix. Oh she’s stuck on 8,550 now. And 8,554, and oh **** she’s spent $1,340

  • lottie_thfc
    Charlotte Lacey (@lottie_thfc) reported

    Apparently paratici is working as normal on what his candy crush score cause it sure as hell ain't working on transfers

  • venusindistress
    Möther (@venusindistress) reported

    @ang3l0nline Coin dozer for coin drop noises tht go brrrr Candy crush for sad boy hours Call of duty for anger issues And random escape room games that i finish & delete

  • israelselah
    henny💋 (@israelselah) reported

    I’m on level 2000 on candy crush & it’s pretty safe to say I have a problem.

  • mhatrebharat
    bharat mhatre (@mhatrebharat) reported

    @Jaygupt65853736 @Vivo_India This same thing happened to me yesterday while playing the Candy crush game suddenly. I am shocked why this happened with no water or drop damage. Now my mobile is out of warranty 05/10/2022 within 17 months. What is fault don't know but this seems to be quality issue definitely

  • CoppermineTypeK
    Bondforged Copper (@CoppermineTypeK) reported

    @ApostleWordOTD At one point there was a team working on a 1:1 remake of the game, but due to dealing with the candy crush people’s lawyers (King aquired BN’s studio back in 2015) i believe they are transitioning to just doing a spiritual successor

  • MELBAWILSO99393
    MELBA WILSON (@MELBAWILSO99393) reported

    @CandyCrushSaga I haven't been able to play in over a week. I click 'Play', and it won't load up. FIX THIS!!!

  • KayleighsCreat1
    Kayleigh'sCreativeWorld (@KayleighsCreat1) reported

    @TINY1510 @CandyCrushSaga Comment your issue here and maybe they'll respond

  • huss_ac
    HUSS (@huss_ac) reported

    cant stop buying candy crush lives this is a problem

  • CarlHaworth01
    Carl Haworth (@CarlHaworth01) reported

    @CandyCrushSaga such a shame that you really slow down any advancement in the game after a certain level without having to spend money. I’m aware that it’s a business but hey give the tight ****** players a bit of a chance

  • venetianspring
    𝕧𝕖𝕟𝕖𝕥𝕚𝕒𝕟𝕤𝕡𝕣𝕚𝕟𝕘 (@venetianspring) reported

    Candy Crush not loading in Facebook.😭 I get a white page. No explanation. No error message. @CandyCrushSaga

  • mark_dunny10
    Mark Dunn (@mark_dunny10) reported

    @CandyCrushSaga you killed my win streak bc the last dino wouldn’t drop for no reason and I’m so mad fix ur game. I was cooking