Candy Crush status: app issues and outage reports

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Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (IST)	Number of reports	Baseline
Apr 28, 4:10 PM GMT+5:30	0	0
Apr 28, 4:30 PM GMT+5:30	0	0
Apr 28, 4:50 PM GMT+5:30	0	0
Apr 28, 5:10 PM GMT+5:30	0	0
Apr 28, 5:30 PM GMT+5:30	0	0
Apr 28, 5:50 PM GMT+5:30	0	0
Apr 28, 6:10 PM GMT+5:30	0	0
Apr 28, 6:30 PM GMT+5:30	0	0
Apr 28, 6:50 PM GMT+5:30	0	0
Apr 28, 7:10 PM GMT+5:30	0	0
Apr 28, 7:30 PM GMT+5:30	0	0
Apr 28, 7:50 PM GMT+5:30	0	0
Apr 28, 8:10 PM GMT+5:30	0	0
Apr 28, 8:30 PM GMT+5:30	0	0
Apr 28, 8:50 PM GMT+5:30	0	0
Apr 28, 9:10 PM GMT+5:30	0	0
Apr 28, 9:30 PM GMT+5:30	0	0
Apr 28, 9:50 PM GMT+5:30	0	0
Apr 28, 10:10 PM GMT+5:30	0	0
Apr 28, 10:30 PM GMT+5:30	0	0
Apr 28, 10:50 PM GMT+5:30	0	0
Apr 28, 11:10 PM GMT+5:30	0	0
Apr 28, 11:30 PM GMT+5:30	0	0
Apr 28, 11:50 PM GMT+5:30	0	0
Apr 29, 12:10 AM GMT+5:30	0	0
Apr 29, 12:30 AM GMT+5:30	0	0
Apr 29, 12:50 AM GMT+5:30	0	0
Apr 29, 1:10 AM GMT+5:30	0	0
Apr 29, 1:30 AM GMT+5:30	0	0
Apr 29, 1:50 AM GMT+5:30	0	0
Apr 29, 2:10 AM GMT+5:30	0	0
Apr 29, 2:30 AM GMT+5:30	0	0
Apr 29, 2:50 AM GMT+5:30	0	0
Apr 29, 3:10 AM GMT+5:30	0	0
Apr 29, 3:30 AM GMT+5:30	0	0
Apr 29, 3:50 AM GMT+5:30	0	0
Apr 29, 4:10 AM GMT+5:30	0	0
Apr 29, 4:30 AM GMT+5:30	0	0
Apr 29, 4:50 AM GMT+5:30	0	0
Apr 29, 5:10 AM GMT+5:30	0	0
Apr 29, 5:30 AM GMT+5:30	0	0
Apr 29, 5:50 AM GMT+5:30	0	0
Apr 29, 6:10 AM GMT+5:30	0	0
Apr 29, 6:30 AM GMT+5:30	0	0
Apr 29, 6:50 AM GMT+5:30	0	0
Apr 29, 7:10 AM GMT+5:30	0	0
Apr 29, 7:30 AM GMT+5:30	0	0
Apr 29, 7:50 AM GMT+5:30	0	0
Apr 29, 8:10 AM GMT+5:30	0	0
Apr 29, 8:30 AM GMT+5:30	0	0
Apr 29, 8:50 AM GMT+5:30	0	0
Apr 29, 9:10 AM GMT+5:30	0	0
Apr 29, 9:30 AM GMT+5:30	0	0
Apr 29, 9:50 AM GMT+5:30	0	0
Apr 29, 10:10 AM GMT+5:30	0	0
Apr 29, 10:30 AM GMT+5:30	0	0
Apr 29, 10:50 AM GMT+5:30	0	0
Apr 29, 11:10 AM GMT+5:30	0	0
Apr 29, 11:30 AM GMT+5:30	0	0
Apr 29, 11:50 AM GMT+5:30	0	0
Apr 29, 12:10 PM GMT+5:30	0	0
Apr 29, 12:30 PM GMT+5:30	0	0
Apr 29, 12:50 PM GMT+5:30	0	0
Apr 29, 1:10 PM GMT+5:30	0	0
Apr 29, 1:30 PM GMT+5:30	0	0
Apr 29, 1:50 PM GMT+5:30	0	0
Apr 29, 2:10 PM GMT+5:30	0	0
Apr 29, 2:30 PM GMT+5:30	0	0
Apr 29, 2:50 PM GMT+5:30	0	0
Apr 29, 3:10 PM GMT+5:30	0	0
Apr 29, 3:30 PM GMT+5:30	0	0
Apr 29, 3:50 PM GMT+5:30	0	0
Apr 29, 4:10 PM GMT+5:30	0	0

At the moment, we haven't detected any problems at Candy Crush. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

Glitches (34%)
Microtransactions (24%)
Online Features (22%)
App Crashing (17%)
Sign in (2%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Mandan	Sign in	4 days ago
Buford	Glitches	5 days ago
Bois-Colombes	Microtransactions	9 days ago
Isola Maggiore	Online Features	10 days ago
Overland Park	App Crashing	12 days ago
Barcelona	Microtransactions	14 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

mcgss1974 (@MCGSS1974) reported 4 seconds ago
@Denise4bbc I gathered myself after a few minutes and eased back out of the house when legs started back working before being seen and went to Starbucks and played candy crush till my usual time to come home came
macarons (@lowhyugottsbe) reported 1 minute ago
@RagnarLord1979 @SoniTapia2 Same for work lol you don’t need a slow middle age man taking a extra 20 on his lunch break bc he wants to play candy crush, vise versa lol
patrick_Z_frogot to change his name back (@patzcrafter) reported 2 minutes ago
@GFishbowl @MatthewMSchulz @hodgetwins Yeah most people who talk about Younger people like this usually same thing but it's not a problem when they do it because "I'm not wasteing time(then playing something like candy crush for hours)" or my favorite"I'm looking at the news (and it's some Facebook mom pseudoscience)"
DuNnOwHoxd (@DuNnOwHoxd) reported 2 minutes ago
@EnderOpz @kyuukoku_verion @xKerkes I would love to see more people argument their thoughts like this, not just "oMg ItS cAnDy CrUsH" or "go pop your bubbles". Over time it gets annoying and never resolves the problem....
Peppino Spaghetti (@Anxious_Italian) reported 2 minutes ago
@JeSuislIndien @CandyCrushSaga If the company does absolutely nothing to solve and fix this Tournament, then they will be in very big trouble for the Scams that they pulled, stealing money and wasting everyone’s time they invested into the game
Erika (@oncIoudnine) reported 3 minutes ago
@bIuemoone oh really? someone said that the plot is too slow, is it true? ahh no, i don't like that kind of game, tbh shsh i like to play an "easy" game like onet, candy crush, burger shop, etc haha!
Hannah Christ (@HannahChrist) reported 5 minutes ago
No healthcare, no paid family leave, no childcare, and cost of living is outpacing our paychecks. But sure, Candy Crush is the problem.
E D O Z I E (@itsedozie) reported 7 minutes ago
@Waspapping_ Alaye concern yourself with your candidate's stolen mandate and let @PeterObi worry about his. Even if he didn't finish on the list at all, should that be your problem right now? Smh.. Tsk! Tsk!! Tsk!!! I see you have time on your hands, try passing that stage on candy crush.
Viral Vinnie (@viralvinnie) reported 7 minutes ago
@thatoldgamerguy Unde4stand I'm in the minority but for me "losing" Spyro, Crash, Tony Hawk, Overwatch, Diablo, Candy Crush, waaay more impactful than one single IP even it COD I'm ok with acquisitions but not this arms race to gobble up everyone from last few years, need some form of 3rd party
ᅠ𝐛𝐥𝐮𝐞—𝗂͟𝗇͟𝖿͟𝖾͟𝗋͟𝗇͟𝗈 (@eclipsedies) reported 10 minutes ago
maybe candy crush will fix my demons .
spicy boi (@Andre__ko) reported 12 minutes ago
@erockmath @VGC_News Why? Removing COD should be no problem for Microsoft. They said they aiming candy Crush and not COD. So?? I don't see the problem here
🌸✨pat-patricia-trish🌿🍄 (@patriciagarrod2) reported 15 minutes ago from City Centre, Manitoba
What's up with @CandyCrushSaga ?!?! It can't retrieve my progress!?!? I was over 7000 levels in!!! Please fix this! #Fixit #candycrush
nicole (@romcnhoIidays) reported 21 minutes ago
@M4TERDEI so real hes the reason why candy crush developers hasnt stopped working since 2012
girl gremlin (@ebubny) reported 21 minutes ago
boss just told me I have to start giving client presentations… take me back to working at a call centre where I could kick back, vape and play candy crush while being yelled at about nothing
Devam Junior (@Devam_Junior) reported 23 minutes ago
@BearOnWindows95 You got a degree in finance, then went to MIT for grad school, then spent another 10+ years in the industry working across multiple firms. Even after all that, a random 40+ year old guy who streams Candy Crush is STILL RICHER THAN YOU (literally)!
Fernando (@FernsVacaNieto) reported 24 minutes ago
@Chris_Dring I mean its pretty obvious. Microsoft just bought Zinemax which as a bunch of successful Ip’s Elder Scrolls, Doom, Fallout etc And Abk makes the biggest console seller for both systems Cod and has other big games like Overwatch, Diablo, Crash, Spyro, World of Warcraft, Candy Crush
Liza Brits (@Liza_Brits) reported 38 minutes ago
@CandyCrushSaga Just passed levrl 4000 and the game is all of the sudden super slow. Is this normal? I'm playing on a Samsung S20. Wasn't like this before.
Half Street HighRise (@halfstreetHR) reported 40 minutes ago
@60Minutes Create problem. Blame candy crush and wash hands.
LIZZY (@Shneezuz) reported 44 minutes ago
@kimihiti the stupid meme is rooted in misogyny because, to whoever made it, all girls know how to play is candy crush. that is a misogynistic ideal to hold, and as a woman who plays a wide assortment of games you have no right to accuse me of being a part of the problem
Dharmesh joshi (@DharmeshDhamu) reported 45 minutes ago
@CandyCrushSaga Hello, I am facing a problem in Candy Crush Saga. After watching the advertisement completely, I am not receiving the reward (extra moves/boosters). Please check and resolve this issue. Thank you.
Zee.. (@Zee1845) reported 45 minutes ago
@Gosleepriya Counter strike, point blank, downhill, bounce, something with bom not sure the name, mario bross, crash bandicoot, gta (mostly cj), metal slug, candy crush, assassin creed, too much and forgot.. Specially the phone game..
👑Chukwuemeka (@Olafthegodd) reported 45 minutes ago
I really wanna play some of the games IG and Facebook be advertising, problem is they don’t exist. Just another spin-off of candy crush.
Brandan Smith (@Airvhan) reported 45 minutes ago
@tomshardware It will work well for people who's main use of their PC is looking at videos of funny things cats do. It won't cause a problem when they play Candy Crush. --- People who play games like EU5 will not like it.
Erin just wont go away. (@JFCnotagain) reported 48 minutes ago
@SommSelectLS Smart people would understand their demographics. Sadly, this isn’t you. Candy crush is great for slow time.
Anaëlle🍋 (@Lilou35301195) reported 48 minutes ago
@JohnMcD51511070 @pacific101 @mcuban Why is this is ok then and not forgiving student loans? We should forgive the mistake of this 24 year old who is working on a knock-off candy crush app and not the rest of the country?
Paul Irvine (@PaulIrvine82015) reported 52 minutes ago
@aterhov2 @Pablosquest I'm not the one claiming 2020 didn't happen. Viruses are real. Do you think all the people working in virology are just sitting playing Candy Crush all day? Bless your cotton socks.
Holly (@HollyW8523) reported 52 minutes ago
@CandyCrushSaga i'm on level 832 and i needed to realise the gummi dragon and it didn't appear at all in all of the 27 moves, ive even taken some screenshots to prove it. Can you fix this please? Or give me a life to make up for it?
Farrukh BaBa (@faru9885) reported 55 minutes ago
@WBGamesSupport The game continously crashing.. And it is getting very difficult to continue the game.. This is happening at my Home wi-fi, office wi-fi and also on the data services.. I also have other games but all of them are working fine.. In my list its Pubg, New State, Candy Crush etc.
Quarantino Brown (@ayo_irl) reported 57 minutes ago
@halleteri I’m definitely not working. Gonna watch gargoyles and play candy crush
Cathy Lopez (@clopez8585) reported 58 minutes ago
@CandyCrushSaga what's the damn problem, everytime I add a card it decides to not work correctly, don't know why I bother anymore