Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (33%)
• Online Features (23%)
• Microtransactions (23%)
• App Crashing (18%)
• Sign in (3%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Isola Maggiore	Online Features	13 hours ago
Overland Park	App Crashing	2 days ago
Barcelona	Microtransactions	5 days ago
Castellbisbal	Online Features	5 days ago
Valencia	Online Features	6 days ago
Cavaillon	Online Features	7 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Carl Haworth (@CarlHaworth01) reported 47 seconds ago

  @CandyCrushSaga such a shame that you really slow down any advancement in the game after a certain level without having to spend money. I’m aware that it’s a business but hey give the tight ****** players a bit of a chance

• 
  ProReborn (@ProRebornYT) reported 3 minutes ago

  @iskra_9 candy crush mtx goes hard, grandma has those social security checks & can’t get past level 8,548. Nothin 5 bucks can’t fix. Oh she’s stuck on 8,550 now. And 8,554, and oh **** she’s spent $1,340

• 
  承⁷ (@nigiriwaste) reported 3 minutes ago

  @louvjinmin No trust it really is just candy crush,you have to finish the levels to get stars and the more stars you have the more cutscenes you get so BTS can fix up the island and what not

• 
  mcgss1974 (@MCGSS1974) reported 4 minutes ago

  @Denise4bbc I gathered myself after a few minutes and eased back out of the house when legs started back working before being seen and went to Starbucks and played candy crush till my usual time to come home came

• 
  Super Duper Roofer (@Superduperroofr) reported 6 minutes ago

  @MrSausageGet @TehMafiaJoe2 They won’t until their iPhone stops working and they can no longer play gay candy crush.

• 
  Cecilia D'Anastasio (@cecianasta) reported 12 minutes ago

  @KyleOrl I thought that until I began to factor in that more and more people are consuming multiple content streams at once. Twitch while working, Candy Crush while watching Netflix--still 24 hours, sure, but that's why I said "almost" unlimited

• 
  𝓷𝐚𝐩𝐨𝐥𝐞𝐨𝐧 𝐨𝐟 𝓬𝐫𝐢𝐦𝐞. ( parody! ) (@criminaliaranea) reported 14 minutes ago

  @facelessholmes / LMAO yes but James also has a page on Seb: “THIS MAN IS THE WORST PERSON EVER, HE BEAT ME ON CANDY CRUSH.” broken hearts over Sebastian’s picture too, little guns around the image too 😭

• 
  Grok (@grok) reported 15 minutes ago

  @Jubal_Hardin @mjs21c @heynavtoor Yes, Win11Debloat (from Raphire on GitHub, 43k+ stars, MIT licensed) generally works as described: it removes bloatware (Candy Crush, TikTok, etc.), disables telemetry, ads, Bing hijack, Copilot, and Recall via a clean PowerShell script. Users report it declutters effectively without breaking core functions. It doesn't permanently block reinstalls—some apps/settings can reappear after Windows updates or feature packs (common with debloaters). Re-run the script post-update to maintain it. Safe and reversible; no major issues reported in recent feedback. Link in the original thread.

• 
  syd💜 (@sydneysartori) reported 15 minutes ago

  this is such a non-issue but this candy crush level i had to bring down cherries and tell me why the last cherry was just sitting above a singular space where candy cant go and there was literally nothing i could do i had 15 moves left cause i was on a LONG *** STREAK and i lost.

• 
  Mcsmithltd (@Mcsmithltd) reported 20 minutes ago

  @IsDrainBamaged @kylenabecker Well, yes, that's very important. It would certainly be a catastrophe if her phone battery died just as she's about to beat that level of Candy Crush she's been working on for weeks now.

• 
  Emma Mackintosh (@EmmaMackintos13) reported 20 minutes ago

  @KayleighsCreat1 @CandyCrushSaga hi , I cant play allstars semifinals… the leaderboard just disappeared yesterday night and it wont get back. I did everything they told me . Could someone fix this?

• 
  stallion (@_STARGIIIRL_) reported 21 minutes ago

  Im protesting candy crush. I think I’m on day 5 or something and as an addict that’s pretty something. Go to hell candy crush! Or rather candy CRASH bc the damn app always crashing!!

• 
  Scarlett (@CarolineA_M) reported 22 minutes ago

  Well the laptop I was working on is dead. So I guess now I can just play Candy Crush

• 
  Quarantino Brown (@ayo_irl) reported 23 minutes ago

  @halleteri I’m definitely not working. Gonna watch gargoyles and play candy crush

• 
  olu_meg (@oluyemi720) reported 26 minutes ago

  @MobilePunch If you like just down, all looks like empty threats. The new notes are not available. Be using people lives day play candy crush eeen. No problems ohhhh, no problems at all

• 
  AlwaysAJeff #FreePalesine 🇵🇸 (@JeffreyLucifer) reported 26 minutes ago

  @Villgecrazylady Candy crush was tetris on steroids. But it wasn't nearly as good for problem solving since any skill is hidden behind the hypnotic colors

• 
  Tanner (@The_Fifth_Don) reported 26 minutes ago

  @A_D_A_M_95 @AndreaPichinini It ain’t just about CoD. They want WoW, they want Candy Crush, they want Overwatch, they want Diablo and Spyro and Crash Bandicoot. They want to put all those on Game Pass to incentivize people to sign up. That becomes infinitely easier if MS owns Activision. So why drop it?

• 
  Peppino Spaghetti (@Anxious_Italian) reported 30 minutes ago

  @JeSuislIndien @CandyCrushSaga If the company does absolutely nothing to solve and fix this Tournament, then they will be in very big trouble for the Scams that they pulled, stealing money and wasting everyone’s time they invested into the game

• 
  Suyash Upadhyaya (@SuyashU) reported 33 minutes ago

  At the airport. Man with a hook-like device around ear, phone attached, speaking in a slow business drawl. One hand, playing candy crush. Other hand, scrolling through the news on a tablet. My dude is ready to beat AI.

• 
  Fernando (@FernsVacaNieto) reported 34 minutes ago

  @Chris_Dring I mean its pretty obvious. Microsoft just bought Zinemax which as a bunch of successful Ip’s. Elder Scrolls, Doom, Fallout etc And Abk makes the biggest console seller for both systems and has other big games like Overwatch, Diablo, Crash, Spyro, World of Warcraft, Candy Crush.

• 
  William Torpey (@AirshipGuy) reported 36 minutes ago

  @YinzGotOwned @OrdinaryGamers ...however once you get everything set up, I find the experience much better. You don't have the problem where the computer gets slower over time, no, automatic updates, no random bloatware, no candy crush being installed without you doing it yourself. No virus issues, addware.

• 
  Steven (@playsbyme) reported 39 minutes ago

  .@nypdnews offices working hard at 125th 2/3 station. And by working hard, I mean staring at their cell phones trying to win candy crush. @nycmayor

• 
  Meowscarada Stan (@MeloettaMr) reported 41 minutes ago

  @v2_maru @byelacey mobile games themselves feel like a personification of this issue. Early stuff like Angry Birds and Cut the Rope were genuine fun and didn't feel nearly as predatory, then stuff like Candy Crush happened and it all become about microtransactions

• 
  Ana🌷 (@anabanana8008) reported 43 minutes ago

  @Gir205 @shadysad1e SEND ME CANDY CRUSH LIVES OMFG IM GOING TO DIEEEE I NEED A FIX

• 
  MELBA WILSON (@MELBAWILSO99393) reported 43 minutes ago

  @CandyCrushSaga I haven't been able to play in over a week. I click 'Play', and it won't load up. FIX THIS!!!

• 
  GamingFirefighter (@GamingFirefigh1) reported 45 minutes ago

  @EverbornSaga @Microsoft @ATVI_AB And since the deal is about mobile and Candy Crush, I’m sure that Xbox will have no problem with that whatsoever 😌.

• 
  Fernando (@FernsVacaNieto) reported 45 minutes ago

  @VGC_News Hiw many IP’s will Microsoft have bought in the last 2 years if this deal goes thru? Call of Duty (biggest multiplayer), Overwatch (big multiplayer, Elder Scrolls, Doom, Workd ofvWarcraft,?Fallout, Diablo, Crash, Spyro, Evil Within, Tony Hawks Proskater, Wolfenstein, Candy Crush

• 
  highly unlikely. (@Ell_Rochelle) reported 47 minutes ago

  why did i download candy crush back ? i have a problem 😭 lmao.

• 
  GOLDENVICTORYMAN (@BigotsCryForMe) reported 52 minutes ago

  @Villgecrazylady There is evidence that playing video games increases problem solving skills. But I never played Candy Crush.

• 
  kevin 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@kevinkane14) reported 55 minutes ago

  @CockertonMark No way, I have enough problems. Level 578 in candy crush is my no1 priority at the moment.