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Candy Crush

Candy Crush status: app issues and outage reports

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Full Outage Map

Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Candy Crush. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

  • 33% Glitches (33%)
  • 26% Microtransactions (26%)
  • 23% Online Features (23%)
  • 18% App Crashing (18%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

CityProblem TypeReport Time
Bois-Colombes Microtransactions 4 days ago
Isola Maggiore Online Features 5 days ago
Overland Park App Crashing 7 days ago
Barcelona Microtransactions 9 days ago
Castellbisbal Online Features 10 days ago
Valencia Online Features 10 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • maxine41823
    Maxine AG (@maxine41823) reported

    @CandyCrushSaga don’t like the portrait way to play Candy Crush…prefer landscape….how do we fix this

  • FernsVacaNieto
    Fernando (@FernsVacaNieto) reported

    @Chris_Dring I mean its pretty obvious. Microsoft just bought Zinemax which as a bunch of successful Ip’s Elder Scrolls, Doom, Fallout etc And Abk makes the biggest console seller for both systems Cod and has other big games like Overwatch, Diablo, Crash, Spyro, World of Warcraft, Candy Crush

  • ariannafaudoaaa
    𝖆𝖗𝖎𝖆𝖓𝖓𝖆 (@ariannafaudoaaa) reported

    Downloaded this game on Aris phone earlier today & I haven't put her phone down since. It's like candy crush in a way but you fix a little disney town with the rewards

  • BeeGooner_
    Bee (@BeeGooner_) reported

    I had two moves left and was going to use the hammer. This effin candy crush decided to crash fffffssss. It was HARD LEVEL.

  • Josh47317281
    Josh (@Josh47317281) reported

    @InfinityWard Your game is broken. Rather play candy crush

  • lowhyugottsbe
    macarons (@lowhyugottsbe) reported

    @RagnarLord1979 @SoniTapia2 Same for work lol you don’t need a slow middle age man taking a extra 20 on his lunch break bc he wants to play candy crush, vise versa lol

  • kevinkane14
    kevin 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@kevinkane14) reported

    @CockertonMark No way, I have enough problems. Level 578 in candy crush is my no1 priority at the moment.

  • MCGSS1974
    mcgss1974 (@MCGSS1974) reported

    @Denise4bbc I gathered myself after a few minutes and eased back out of the house when legs started back working before being seen and went to Starbucks and played candy crush till my usual time to come home came

  • LunaGoddessGem
    leslie johnson (@LunaGoddessGem) reported

    @CandyCrushSaga your amazon prime link is not working

  • HollyW8523
    Holly (@HollyW8523) reported

    @CandyCrushSaga i'm on level 832 and i needed to realise the gummi dragon and it didn't appear at all in all of the 27 moves, ive even taken some screenshots to prove it. Can you fix this please? Or give me a life to make up for it?

  • Erinsheis
    Erin (@Erinsheis) reported

    @heymrsbond I've experienced this too, I can't get into books!! But, I think the problem is too much social media. After a long day of working with students, I just want to come home and scroll through my phone and play Candy Crush...for hours! I seem to need that constant stimulation.

  • kiba226
    Joy Tsai (@kiba226) reported

    @CandyCrushSaga The candy falling speed for 1.250.0.2 is too slow, I don’t like it. Can you please change it back?

  • dooglebert
    Queen elizabiff👩‍💻🧌 (@dooglebert) reported

    @quaikeu i fink mine is more serious. if i can’t get pass this candy crush level i’ll make it everyone’s problem

  • sydneysartori
    syd💜 (@sydneysartori) reported

    this is such a non-issue but this candy crush level i had to bring down cherries and tell me why the last cherry was just sitting above a singular space where candy cant go and there was literally nothing i could do i had 15 moves left cause i was on a LONG *** STREAK and i lost.

  • ElonMars_fren
    ElonMars.algo (@ElonMars_fren) reported

    @NFOLDEDpaper Im at work on break. Buddy comes in and everyone is on their phones. Hes like “youre all deep on thought”. Ones playing candy crush another is zombie scrolling and im working. Grind dont stop just because of a “break”.

  • NLGMullis
    Mike Mullis - Next Level Gaming (@NLGMullis) reported

    @ostx78 @stubzzgaming @SeasonedGaming Honestly COD is not their mobile focus. They see that sweet sweet Candy Crush money and remember how they got Minecraft under their umbrella and the money that makes them. Maybe they fix Diablo mobile too. LOL

  • romcnhoIidays
    nicole (@romcnhoIidays) reported

    @M4TERDEI so real hes the reason why candy crush developers hasnt stopped working since 2012

  • im_roy_lee
    Roy (@im_roy_lee) reported

    here's my two cents on this as a random gen z kid first impression: i only wanna see this sort of font when i open duolingo or candy crush, not 24/7 when im on my phone. feels too silly. when you're taking a swing so big as to change the entire default ux of an iphone, you need mass consumer adoption to win and can't get away with just being a prosumer tool so, here's my thoughts on every single proposed feature as it relates to me: - reading list: i read maybe 2 books a year, which is 2 more than 99% of my friends. - personalized weather: i rarely open the weather app bc i don't care that much and would never even opt for a "weather app widget" much less a daily notification about it on my home screen - drafts email replies: before starting company, i literally had ~zero use for my email, much less drafting emails of my own. i consistently wonder how useful this will be to non-prosumers as a primary data source - prepares you for meetings & trips: think this is personally more nifty than necessary, but this potentially seems like a more useful feature. ie if im going to the beach and never bought sunscreen, would it try and remind me of that? feels too good to be true based on current llms, but that could be cool - suspicious charges: i feel this problem is completely solved for me with just an email from my bank. my cards never get stolen - reminders: i never use the reminder app because i am too lazy to type in a reminder and arrogantly assume that i can just remember to do the thing - tracks your health: i'm most interested to see this. a problem i have with all "AI" health apps is that i don't wanna see a dashboard + score + chatbot; i want something that actually gets me out of the door and taking steps or going to the gym, which is definitely doable with llm - one tap intel on wherever you are: my particular use case i got excited about is that i would personally love some sort of agent that proactively suggests events i or a girlfriend might find interesting. tickets just dropped for a rave of an artist someone im talking to likes? i would like to know + buy i am very interested to try it, this is exciting and more net new than 99% of consumer ai tech i've seen

  • howfenbwfc
    jaybwfc (@howfenbwfc) reported

    @BoxingKingdom14 AJs having more problems on candy crush than Deontay would give him.

  • aa03690
    AAA (@aa03690) reported

    @Annarghhhhh @yggsadrill There are plenty of dudes who played candy crush who saw that meme and thought to themselves “damn” just like women who play shooters. I do understand what you’re arguing. I just truthfully don’t believe this is the place to be doing it. There are so many much bigger issues rn

  • KimmyOHSOSmug
    Kimmy 🇱🇨 (@KimmyOHSOSmug) reported

    Listen the fishes used to go after necessary targets now they just pop any random candy, pls fix it @CandyCrushSaga

  • The_Fifth_Don
    Tanner (@The_Fifth_Don) reported

    @A_D_A_M_95 @AndreaPichinini It ain’t just about CoD. They want WoW, they want Candy Crush, they want Overwatch, they want Diablo and Spyro and Crash Bandicoot. They want to put all those on Game Pass to incentivize people to sign up. That becomes infinitely easier if MS owns Activision. So why drop it?

  • MELBAWILSO99393
    MELBA WILSON (@MELBAWILSO99393) reported

    @CandyCrushSaga I haven't been able to play in over a week. I click 'Play', and it won't load up. FIX THIS!!!

  • FernsVacaNieto
    Fernando (@FernsVacaNieto) reported

    @VGC_News Hiw many IP’s will Microsoft have bought in the last 2 years if this deal goes thru? Call of Duty (biggest multiplayer), Overwatch (big multiplayer, Elder Scrolls, Doom, Workd ofvWarcraft,?Fallout, Diablo, Crash, Spyro, Evil Within, Tony Hawks Proskater, Wolfenstein, Candy Crush

  • SuyashU
    Suyash Upadhyaya (@SuyashU) reported

    At the airport. Man with a hook-like device around ear, phone attached, speaking in a slow business drawl. One hand, playing candy crush. Other hand, scrolling through the news on a tablet. My dude is ready to beat AI.

  • aliceadamee
    Alice (@aliceadamee) reported

    I need a fun iPhone game everything is like those candy crush style things so you can fix a house

  • mukyala_regina
    REGINA MUKYALA (@mukyala_regina) reported

    @UG_confesses My supervisor plays candy crush even during working hours so I think he's the guy for you

  • lib_crusher
    Rhonda Santis (@lib_crusher) reported

    Crime is a big issue on voters minds. They head to the polls to decide on which platform they like best: 1. More cops to lecture crime victims 2. More cops to ensure each officer gets 1 hour of on-duty candy crush per shift 3. More cops to develop a new pro-cop candy crush

  • DominicDaOG
    Dom (@DominicDaOG) reported

    @ohimesamadesuwa Still working on that Candy Crush esports league I respect it

  • KayleighsCreat1
    Kayleigh'sCreativeWorld (@KayleighsCreat1) reported

    @TINY1510 @CandyCrushSaga Comment your issue here and maybe they'll respond