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Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Candy Crush. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Candy Crush users through our website.
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App Crashing (36%)
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Glitches (30%)
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Online Features (18%)
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Sign in (14%)
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Microtransactions (2%)
Live Outage Map
The most recent Candy Crush outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Gavà |
Microtransactions | |
 Berlin |
Sign in | |
| Badalona |
Glitches | |
 Lexington |
Glitches | |
| Warner Robins |
Glitches | |
| Kansas City |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Candy Crush Issues Reports
Latest outage, problems and issue reports in social media:
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Faathir de. A | afungarden.tez
(@deazzurafaathir) reported
Candy crush please fix ur frickin RnG ffs
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j
(@JamesColinP_) reported
Spent the whole day playing candy crush instead of working xDxDxD
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😍Derek😎
(@djspapa) reported
@CandyCrushSaga Why doesn’t the chocolate box event feature work anymore? Been getting “cannot connect with server” msg for the last five days now. Can you fix this bug please? 🤔
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ddouglas
(@dd9000) reported
@CandyCrushSaga When are you going to fix the ladder so you actually can use the boosters you win instead of only the first booster - and that only sometimes?
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Paul Katz ☥ 🏳️🌈
(@PaulKatz9) reported
@CandyCrushSaga I received the same form earlier and sent in the issue. The response I received did not address the problem, and after I replied to that email (which the email said to do) there has been no additional response.
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bianca
(@movieIuvr) reported
from my first day working from the first SECOND I KNEW i told everyone “if i ever have to work with them ALONE, it’s going to be the worst experience of my life.” and i was right. im sitting here listening to their weird dry humor and excessive flirting while playing candy crush
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@revmaryhawes (she/her)
(@revmaryhawes) reported
Hey @CandyCrushSaga I'm trying to retrieve my password but I just get a 404 error message. Can you help?
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Abbie
(@abbiehoang) reported
I cannot stay silent on this matter anymore... @CandyCrushSaga fix your chocolate box grrrr😡 Server error?? Are you effing kidding me?? This is not OK.
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— KURT
(@EYESlNTHESKY) reported
@WRLDSGREATSTGMA That is need to know basis. You don't need to know. And you left your login on my laptop last week. What is the Candy Crush? Teamwork! :)
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мιѕѕ кαℓα. ⃝⃒⃤ | ρυℓѕє™ 🎮🎃
(@MissKalaaaaa) reported
@DanimuhL @Sinful_WraithTV My biggest problem is the team spawning. How you spawn on a teammate instead of your home spawn. That's why people spawn behind you and right in front of you. Whomever thought up that idea needs to go back to working for candy crush. But I I like the game.
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Dan Lisden | Professional Gaslighter
(@lisdenbishops) reported
@vetomobishops @ScalednClikkie @nillsbishops all i do is play candy crush and tweet :( need my younger residents to fix the interwebs because i don’t know how to do it
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Gary the Gatypus
(@superajules_) reported
Damn I forgot to login to candy crush over the weekend and lost my 70 day streak 😭
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Jake4D #BlackLivesMatter
(@Jakes4D) reported
@WingsBling Before candy crush existed there were clones on phones. Flip phones. The problem is its a simple mechanic that's over used and not advertised as the Core of the game. I hate them all.
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Solstice
(@Sea_Witch912) reported
@CandyCrushSaga is there a problem with candy crush saga? Started yesterday, when i get the the end of a game ( whether i win or not) the game jist greys out and freezes, i have to keep tuning ipad off… all IOS software is updated
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kon_ppt
(@KonPpt) reported
@King_Games I am trying to change my candy crush password but the email sent to me states error. Could you help me out?
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Salami Capicola
(@SamiCappola) reported
Why does @CandyCrushSaga always gotta crash on me when I’m about to beat a level 😢 the queen is not happy!
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(((BIG SHOT)))
(@Degrengolada8) reported
Games? What games you play, ****** candy crush? Emulation? Mayby if you wanna play ps2/switch games. But that's not your phone fault that emulation are slow, that emulator. Wait till they figure it out and you can play without paying for 3000$ phone.
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Game Theory
(@gameTheoryBot) reported
Game Theory: Master Mummy's BROKEN HOME in Candy Crush
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jazzRodeo
(@jazzRodeo) reported
@jdickerson Sorry John, all the techs are working on meta-Candy Crush right now.
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with EXO 🌹
(@SaamyaKrishna) reported
oh wow i emailed candy crush and they just fixed my issue instantly .. got all my progress back.. thanks @CandyCrushSaga
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Eddie
(@EddTheDick) reported
@CorralBlowback The squinty-eyed ******* is probably hoping this will help people forget about Candy Crush. Anyone who voted for this man is mentally deficient. You try playing a mobile game when you should be working, get caught and see if you’re in a job much longer..
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Wuri
(@haeyiruw) reported
@CandyCrushSaga Hi, it's also happen to me. Couldn't login or change my password. I've done any recommendation/step through link you send in email but none of them work.
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Brooke
(@gretchenbrooke0) reported
"Look whose working hard and staying late!" no. there is an accident on the interstate. I cannot play candy crush in traffic, I can however play it in my office while I wait for the crash to go away.
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Phil
(@PhilWeaks) reported
@Stylosa Yo when Candy Crush is leading your cause...**** needs to be reviewed , I've been a fanboy of OW since it's launch but **** Blizzard let them put out more half *** products. Working on a game for over 6 years is insane , Elon musk developed a plan for space travel in half thetime
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Youngest Veteran⚜
(@JaredTheDon) reported
The devil working hard, but candy crush works harder.
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Paul Katz ☥ 🏳️🌈
(@PaulKatz9) reported
@CandyCrushSaga @TwangerStudios FYI - issue is still ongoing and preventing me from changing my password. I had reinstalled the app and can't get back in via my King account. When I connect via Facebook all of my history of special candies, etc. is gone, so I am assuming they're all under my King account.
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Tori Walker
(@T_walkk) reported
i have issues dude, im on level 9,133 on candy crush😴 never gotta question my loyalty lmao
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florence🍃@ ALCHEMY STARS CH.10 SOON
(@symphonyoflugia) reported
@SkadisHusband crash fever, tldr fgo and candy crush thrown together in a single pot
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Salami Capicola
(@SamiCappola) reported
Why does @CandyCrushSaga always gotta crash on my when I’m about to beat a level 😢 the queen is not happy!
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Jubak
(@georgebazz1) reported
@__hypthshawry @Haleewin You should have saved ur progress on either Facebook or Gmail, so that once u login to a new device and you can always continue from where u stopped, my candy crush has survived through 3phones, I'm at over stage 3000 now, some people don reach level 5k and above sef