Candy Crush status: app issues and outage reports
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Full Outage Map
Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.
Problems in the last 24 hours
The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Candy Crush. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Candy Crush users through our website.
- Glitches (34%)
- Microtransactions (24%)
- Online Features (22%)
- App Crashing (17%)
- Sign in (2%)
Live Outage Map
The most recent Candy Crush outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Mandan
|
Sign in | 3 days ago |
|
Buford
|
Glitches | 4 days ago |
 Bois-Colombes
|
Microtransactions | 8 days ago |
 Isola Maggiore
|
Online Features | 9 days ago |
|
Overland Park
|
App Crashing | 11 days ago |
 Barcelona
|
Microtransactions | 13 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Candy Crush Issues Reports
Latest outage, problems and issue reports in social media:
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Quarantino Brown (@ayo_irl) reported@halleteri I’m definitely not working. Gonna watch gargoyles and play candy crush
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Dr. Reverend Crush Ph.D (@ReverendCrush) reported@EricVBailey OOooh one of my old game dev instructors in college _hated_ Candy Crush. This was the time when King was in hot water for ripping off another dev's work, so perfectly understandable. It'll probably be Microsoft's problem to deal with soon...
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𝕧𝕖𝕟𝕖𝕥𝕚𝕒𝕟𝕤𝕡𝕣𝕚𝕟𝕘 (@venetianspring) reportedCandy Crush not loading in Facebook.😭 I get a white page. No explanation. No error message. @CandyCrushSaga
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MELBA WILSON (@MELBAWILSO99393) reported@CandyCrushSaga I haven't been able to play in over a week. I click 'Play', and it won't load up. FIX THIS!!!
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Sof (@SofiaDeeMelo) reportedIve reached out on insta to @King_Games @CandyCrushSaga regarding bot/hackers on the #allstars competition & had my messaged read but ignored… wondering why this issue isn’t being taken seriously?
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highly unlikely. (@Ell_Rochelle) reportedwhy did i download candy crush back ? i have a problem 😭 lmao.
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Liza Brits (@Liza_Brits) reported@CandyCrushSaga Just passed levrl 4000 and the game is all of the sudden super slow. Is this normal? I'm playing on a Samsung S20. Wasn't like this before.
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Batwoman 🌚😈 (@AkantaQ) reported@CandyCrushSaga fix your bugs.
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Alice (@aliceadamee) reportedI need a fun iPhone game everything is like those candy crush style things so you can fix a house
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Holly (@HollyW8523) reported@CandyCrushSaga i'm on level 832 and i needed to realise the gummi dragon and it didn't appear at all in all of the 27 moves, ive even taken some screenshots to prove it. Can you fix this please? Or give me a life to make up for it?
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Rebecca Evans (@Becky3456) reported@CandyCrushSaga Your ads are killing me. Honey Baked Ham, Lume/Shannon Klingman M.D., the locker on the ATV ad (whatever that one was) and others, get hung up, you have to start over, you lose the level you were about to win. You should fix your ads so they don't get hung up.
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kpegelow (@kpegelow4) reported@CandyCrushSaga It would be sweeter if your game was working. When you click on play a pop up shows up that says something about a level push but when you try to click out of it, it seems to be stuck because it goes no place and you cannot play the game.
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Scott Everett (@eng2311) reported@CandyCrushSaga please undo this awful update. Game play is tooooo slow. I know you want to eat up more of the bonus timers, but really?
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KnutA Jøsok (@KnutAtheDragon) reported@Adidotdev The Central Bank Admins in Switzerland. Are already working to make an Operative System (OS) for Money. You will be able to pay with Candy Crush points for Groceries. Your next Apartment could be bought with Likes on Instagram. Once Money goes Full Digital. Empires will rise
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Mark Dunn (@mark_dunny10) reported@CandyCrushSaga you killed my win streak bc the last dino wouldn’t drop for no reason and I’m so mad fix ur game. I was cooking
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Sirwinsalot⚠️🏴 (@TheOGWins) reportedWe had this conversation in the discord yesterday and basically figured out that conquest would be a peggle/candy crush master, Kregg would probably be into RTS/4X and Thragg is 100% a certified COD crash out gamer who would single handedly increase gamer related deaths by 6000%
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Trisha Astin (@AstinTrisha) reported@strangerous10 Playing candy crush.?? Put your phones away, you are supposed to be working for Australia.
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Joy Tsai (@kiba226) reported@CandyCrushSaga The candy falling speed for 1.250.0.2 is too slow, I don’t like it. Can you please change it back?
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Roy (@im_roy_lee) reportedhere's my two cents on this as a random gen z kid first impression: i only wanna see this sort of font when i open duolingo or candy crush, not 24/7 when im on my phone. feels too silly. when you're taking a swing so big as to change the entire default ux of an iphone, you need mass consumer adoption to win and can't get away with just being a prosumer tool so, here's my thoughts on every single proposed feature as it relates to me: - reading list: i read maybe 2 books a year, which is 2 more than 99% of my friends. - personalized weather: i rarely open the weather app bc i don't care that much and would never even opt for a "weather app widget" much less a daily notification about it on my home screen - drafts email replies: before starting company, i literally had ~zero use for my email, much less drafting emails of my own. i consistently wonder how useful this will be to non-prosumers as a primary data source - prepares you for meetings & trips: think this is personally more nifty than necessary, but this potentially seems like a more useful feature. ie if im going to the beach and never bought sunscreen, would it try and remind me of that? feels too good to be true based on current llms, but that could be cool - suspicious charges: i feel this problem is completely solved for me with just an email from my bank. my cards never get stolen - reminders: i never use the reminder app because i am too lazy to type in a reminder and arrogantly assume that i can just remember to do the thing - tracks your health: i'm most interested to see this. a problem i have with all "AI" health apps is that i don't wanna see a dashboard + score + chatbot; i want something that actually gets me out of the door and taking steps or going to the gym, which is definitely doable with llm - one tap intel on wherever you are: my particular use case i got excited about is that i would personally love some sort of agent that proactively suggests events i or a girlfriend might find interesting. tickets just dropped for a rave of an artist someone im talking to likes? i would like to know + buy i am very interested to try it, this is exciting and more net new than 99% of consumer ai tech i've seen
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🎲ChristyYamaguchi🎲 (@6wardumaine) reported3rd shift what we doing besides working!? Me: Playing candy crush
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Sturm Novahl (@The_Sturmfront) reported@mazamuchati @GrimDeath86 @XboxGamePass like I said, if you're having THAT much trouble you probably are better off playing Candy Crush or something
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Father Zbalzzonya (@zbalzzonya) reported@OrellianTay @MrAndyNgo I dont think you feel this way..I think you're just a slow adult, with access to a shiny screen thing that plays candy crush, and your uncle, who lets you sit on his lap, masturbates and types this drivel for you. its ok, just don't procreate.
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Julie A Richardson (@Tigercuddles74) reported@JWorldAlive Am away playing candy crush soda on level 998 at least this never had problems and the levels just keeps going
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michelle. 🎄 (@laurelsalexis) reportedMy internet is out and so my tv isn't working, leaving me in the dark with my thoughts. Except I just got fired and think I'm being ghosted so that leads to me just crying unless I play some dumb game like candy crush. It's the only thing that keeps me from thinking.
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dumpling (@lovejinkie) reportedthe sound on my candy crush isn’t working :(
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Ted "Theodore" Kaczynski (@ilovepets420) reported@vogon @Father_Wendigo the replies are all talking about this is clearly user error, the owner should have set up "pin to drive". ******* app car. candy crush bullshit automobile.
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leslie johnson (@LunaGoddessGem) reported@CandyCrushSaga your amazon prime link is not working
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Viral Vinnie (@viralvinnie) reported@thatoldgamerguy Unde4stand I'm in the minority but for me "losing" Spyro, Crash, Tony Hawk, Overwatch, Diablo, Candy Crush, waaay more impactful than one single IP even it COD I'm ok with acquisitions but not this arms race to gobble up everyone from last few years, need some form of 3rd party
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moody (@elfbarconsumer) reported@imbabyfr it might become a problem for me like i might spiral and start spending money on candy crush
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oaul bellybutton looker🔞 (@ednashtummy) reportedjay okja jay okja i love jay okja i want to sit on his lap and play candy crush on full volume until he tells me to shut up or leave him alone (i have a bad relationship with my father and it has caused serious problems with the way i want men to treat me)