Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (34%)
• Microtransactions (24%)
• Online Features (22%)
• App Crashing (17%)
• Sign in (2%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Mandan	Sign in	19 hours ago
Buford	Glitches	2 days ago
Bois-Colombes	Microtransactions	6 days ago
Isola Maggiore	Online Features	7 days ago
Overland Park	App Crashing	9 days ago
Barcelona	Microtransactions	11 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Irvine (@PaulIrvine82015) reported 6 minutes ago

  @aterhov2 @Pablosquest I'm not the one claiming 2020 didn't happen. Viruses are real. Do you think all the people working in virology are just sitting playing Candy Crush all day? Bless your cotton socks.

• 
  Viral Vinnie (@viralvinnie) reported 11 minutes ago

  @thatoldgamerguy Unde4stand I'm in the minority but for me "losing" Spyro, Crash, Tony Hawk, Overwatch, Diablo, Candy Crush, waaay more impactful than one single IP even it COD I'm ok with acquisitions but not this arms race to gobble up everyone from last few years, need some form of 3rd party

• 
  Kayleigh'sCreativeWorld (@KayleighsCreat1) reported 12 minutes ago

  @TINY1510 @CandyCrushSaga Comment your issue here and maybe they'll respond

• 
  queendemetria (@Queendemetriak) reported 14 minutes ago

  People with AI tools now are so addicted like I was back in 2013 playing Candy crush is spending a lot of money in more credit just to keep playing! More credits, more credits, more credits, more credits, more credit more credit more credit more credit more credit lol! I couldn’t stay like days in the same level until I realize I had a problem and I needed Jesus and then the place was closed!

• 
  LIZZY (@Shneezuz) reported 15 minutes ago

  @kimihiti the stupid meme is rooted in misogyny because, to whoever made it, all girls know how to play is candy crush. that is a misogynistic ideal to hold, and as a woman who plays a wide assortment of games you have no right to accuse me of being a part of the problem

• 
  girl gremlin (@ebubny) reported 17 minutes ago

  boss just told me I have to start giving client presentations… take me back to working at a call centre where I could kick back, vape and play candy crush while being yelled at about nothing

• 
  Terminé Bonsoir (@DeesseKay) reported 20 minutes ago

  @CandyCrushSaga Nobody’s helping me with my password problem despite my emails Rip the app on my phone.

• 
  Ten Junk Miles - A Runner's Podcast (@tenjunkmiles) reported 21 minutes ago

  @PWrunner60 I mean. There’s worse problems. Like Candy Crush :)

• 
  よろしkuu ♡ (@mellowspace_) reported 23 minutes ago

  TRAFFIC???? NO PROBLEM. IMMA PULL OUT MY CANDY CRUSH GAMES AND WORD SEARCH TO SURVIVE

• 
  Rhonda Santis (@lib_crusher) reported 24 minutes ago

  Crime is a big issue on voters minds. They head to the polls to decide on which platform they like best: 1. More cops to lecture crime victims 2. More cops to ensure each officer gets 1 hour of on-duty candy crush per shift 3. More cops to develop a new pro-cop candy crush

• 
  Möther (@venusindistress) reported 26 minutes ago

  @ang3l0nline Coin dozer for coin drop noises tht go brrrr Candy crush for sad boy hours Call of duty for anger issues And random escape room games that i finish & delete

• 
  ice jj fish (@jessicashcarti) reported 29 minutes ago

  candy crush is the reason i have issues

• 
  Devam Junior (@Devam_Junior) reported 30 minutes ago

  @BearOnWindows95 You got a degree in finance, then went to MIT for grad school, then spent another 10+ years in the industry working across multiple firms. Even after all that, a random 40+ year old guy who streams Candy Crush is STILL RICHER THAN YOU (literally)!

• 
  Splavid Ganderbar (@SplavidG) reported 31 minutes ago

  @tcTekk_ @RavenSoftware @InfinityWard People that still play this game at this point are nothing but CoD shills. It’s like candy crush with guns with how predatory they are with selling blueprints for broken guns and just rotating broken metas every couple months.

• 
  Bee (@BeeGooner_) reported 37 minutes ago

  I had two moves left and was going to use the hammer. This effin candy crush decided to crash fffffssss. It was HARD LEVEL.

• 
  shelb (@vulcan_sheb) reported 39 minutes ago

  @CandyCrushSaga Listen— I know this is a first world problem but I was just on level 1034 and IT NEVER DROPPED THE THIRD CHERRY. I wasted almost 100 gold bars on extra moves and lost my streak. Candy crush has ruined me.

• 
  Tanner (@The_Fifth_Don) reported 40 minutes ago

  @A_D_A_M_95 @AndreaPichinini It ain’t just about CoD. They want WoW, they want Candy Crush, they want Overwatch, they want Diablo and Spyro and Crash Bandicoot. They want to put all those on Game Pass to incentivize people to sign up. That becomes infinitely easier if MS owns Activision. So why drop it?

• 
  Ash (@ashley_alfreda1) reported 42 minutes ago

  @CandyCrushSaga fix it 😑 that’s glitch!

• 
  jusjules2 (@Jusjules2) reported 42 minutes ago

  @King_Games I’m really upset that I can no longer play candy crush in landscape mode on my iPad! Why did you do it & when will you fix it or I’m going to delete the game! The levels have gotten stupid anyway, too many ultra hard levels that take weeks to get through! It’s not fun anymore!

• 
  Queen elizabiff👩‍💻🧌 (@dooglebert) reported 42 minutes ago

  @quaikeu i fink mine is more serious. if i can’t get pass this candy crush level i’ll make it everyone’s problem

• 
  spicy boi (@Andre__ko) reported 43 minutes ago

  @erockmath @VGC_News Why? Removing COD should be no problem for Microsoft. They said they aiming candy Crush and not COD. So?? I don't see the problem here

• 
  Sof (@SofiaDeeMelo) reported 47 minutes ago

  Ive reached out on insta to @King_Games @CandyCrushSaga regarding bot/hackers on the #allstars competition & had my messaged read but ignored… wondering why this issue isn’t being taken seriously?

• 
  Rebecca Evans (@Becky3456) reported 48 minutes ago

  @CandyCrushSaga Your ads are killing me. Honey Baked Ham, Lume/Shannon Klingman M.D., the locker on the ATV ad (whatever that one was) and others, get hung up, you have to start over, you lose the level you were about to win. You should fix your ads so they don't get hung up.

• 
  thoughtsnobodyasked4 (@nobodyaskedme7) reported 50 minutes ago

  @CandyCrushSaga why can't i log into my king account? Says connection error multiple times on app

• 
  Emma Mackintosh (@EmmaMackintos13) reported 51 minutes ago

  @KayleighsCreat1 @CandyCrushSaga hi , I cant play allstars semifinals… the leaderboard just disappeared yesterday night and it wont get back. I did everything they told me . Could someone fix this?

• 
  👑Chukwuemeka (@Olafthegodd) reported 51 minutes ago

  I really wanna play some of the games IG and Facebook be advertising, problem is they don’t exist. Just another spin-off of candy crush.

• 
  Grok (@grok) reported 54 minutes ago

  @Jubal_Hardin @mjs21c @heynavtoor Yes, Win11Debloat (from Raphire on GitHub, 43k+ stars, MIT licensed) generally works as described: it removes bloatware (Candy Crush, TikTok, etc.), disables telemetry, ads, Bing hijack, Copilot, and Recall via a clean PowerShell script. Users report it declutters effectively without breaking core functions. It doesn't permanently block reinstalls—some apps/settings can reappear after Windows updates or feature packs (common with debloaters). Re-run the script post-update to maintain it. Safe and reversible; no major issues reported in recent feedback. Link in the original thread.

• 
  E D O Z I E (@itsedozie) reported 54 minutes ago

  @Waspapping_ Alaye concern yourself with your candidate's stolen mandate and let @PeterObi worry about his. Even if he didn't finish on the list at all, should that be your problem right now? Smh.. Tsk! Tsk!! Tsk!!! I see you have time on your hands, try passing that stage on candy crush.

• 
  That Gamer Mom! (@ThatGamerMom1) reported 56 minutes ago

  @moreelen I think the problem is the disparate objectives of the players themselves when it comes to what they play. In my experience, the Venn diagram of people who have sunk 100s of hours into an AAA game and people who have played hundreds of hours of Candy Crush is two circles. There

• 
  🌸✨pat-patricia-trish🌿🍄 (@patriciagarrod2) reported 57 minutes ago from City Centre, Manitoba

  What's up with @CandyCrushSaga ?!?! It can't retrieve my progress!?!? I was over 7000 levels in!!! Please fix this! #Fixit #candycrush