Candy Crush status: app issues and outage reports
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Full Outage Map
Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.
Problems in the last 24 hours
The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Candy Crush. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Candy Crush users through our website.
- Glitches (33%)
- Online Features (23%)
- Microtransactions (23%)
- App Crashing (18%)
- Sign in (3%)
Live Outage Map
The most recent Candy Crush outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Isola Maggiore
|
Online Features | 19 hours ago |
 Overland Park
|
App Crashing | 3 days ago |
 Barcelona
|
Microtransactions | 5 days ago |
|
Castellbisbal
|
Online Features | 6 days ago |
|
Valencia
|
Online Features | 6 days ago |
 Cavaillon
|
Online Features | 7 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Candy Crush Issues Reports
Latest outage, problems and issue reports in social media:
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Baba Voss (@GrizzyGrey) reportedThis candy Crush thing might actually be a problem oh. Someone just tried to talk to me and I just needed to finish the race first lmao. Thank God we're no longer looking for wife ๐๐ฝ๐๐ฝ
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๐Chukwuemeka (@Olafthegodd) reportedI really wanna play some of the games IG and Facebook be advertising, problem is they donโt exist. Just another spin-off of candy crush.
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๐ฟ kristopher (@ghoulidayy) reportedim trying to download candy crush but it isnt ******* working
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KnutA Jรธsok (@KnutAtheDragon) reported@Adidotdev The Central Bank Admins in Switzerland. Are already working to make an Operative System (OS) for Money. You will be able to pay with Candy Crush points for Groceries. Your next Apartment could be bought with Likes on Instagram. Once Money goes Full Digital. Empires will rise
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Joy Tsai (@kiba226) reported@CandyCrushSaga The candy falling speed for 1.250.0.2 is too slow, I donโt like it. Can you please change it back?
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Tofunmi (@Tofunmi79410228) reported@CandyCrushSaga l just got a new phone and l want to get back my candy crush account. The problem now is that l can't remember my password and l have been trying reset password since but l have not gotten any mail from you guys. Please l need to retrieve my account.
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๐ง๐๐๐๐ฅ๐๐๐๐ค๐ก๐ฃ๐๐๐ (@venetianspring) reportedCandy Crush not loading in Facebook.๐ญ I get a white page. No explanation. No error message. @CandyCrushSaga
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Karel Groll (@GrollKarel88564) reported@CandyCrushSaga ย I've been playing for 10+ years. Support in-app is broken and I've been waiting for a reply since Saturday regarding my User ID 11838041686 error. Please help!
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Steward (@wolfybbad) reported@Ethantmercer @SakshiSugandhi Windows is for me what everyone else says about linux. Today I booted into win11 and my mouse didnt work. Often my file explorers crash completely when just viewing folders, the start menu basically is 50/50 if its gonna work at all and when it does its feeding me candy crush ads
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nicole (@romcnhoIidays) reported@M4TERDEI so real hes the reason why candy crush developers hasnt stopped working since 2012
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Fernando (@FernsVacaNieto) reported@Chris_Dring I mean its pretty obvious. Microsoft just bought Zinemax which as a bunch of successful Ipโs Elder Scrolls, Doom, Fallout etc And Abk makes the biggest console seller for both systems Cod and has other big games like Overwatch, Diablo, Crash, Spyro, World of Warcraft, Candy Crush
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Ash (@ashley_alfreda1) reported@CandyCrushSaga fix it ๐ thatโs glitch!
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Thand (@ThandiMaler) reportedPeople Played games like candy crush and some other games where they had to wait a while for their โlivesโ to be full again before they can continue. Just a different generation buy same issue.
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Steven (@playsbyme) reported.@nypdnews offices working hard at 125th 2/3 station. And by working hard, I mean staring at their cell phones trying to win candy crush. @nycmayor
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AlwaysAJeff #FreePalesine ๐ต๐ธ (@JeffreyLucifer) reported@Villgecrazylady Candy crush was tetris on steroids. But it wasn't nearly as good for problem solving since any skill is hidden behind the hypnotic colors
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Dharmesh joshi (@DharmeshDhamu) reported@CandyCrushSaga Hello, I am facing a problem in Candy Crush Saga. After watching the advertisement completely, I am not receiving the reward (extra moves/boosters). Please check and resolve this issue. Thank you.
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Liza Brits (@Liza_Brits) reported@CandyCrushSaga Just passed levrl 4000 and the game is all of the sudden super slow. Is this normal? I'm playing on a Samsung S20. Wasn't like this before.
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nicole3791, B.A. (@nicole37911) reported@CandyCrushSaga there's a problem with my app... whenever there should be the offer to load additional moves and the round candy, the app keeps loading and loading and loading but nothing happens
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Scarlett (@CarolineA_M) reportedWell the laptop I was working on is dead. So I guess now I can just play Candy Crush
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Azeez Idowu (@idcabasah) reported@real_mercyeke @CandyCrushSaga Am on level 12177 and no crash nothing playing very well
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Scott Everett (@eng2311) reported@CandyCrushSaga please undo this awful update. Game play is tooooo slow. I know you want to eat up more of the bonus timers, but really?
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mcgss1974 (@MCGSS1974) reported@Denise4bbc I gathered myself after a few minutes and eased back out of the house when legs started back working before being seen and went to Starbucks and played candy crush till my usual time to come home came
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E D O Z I E (@itsedozie) reported@Waspapping_ Alaye concern yourself with your candidate's stolen mandate and let @PeterObi worry about his. Even if he didn't finish on the list at all, should that be your problem right now? Smh.. Tsk! Tsk!! Tsk!!! I see you have time on your hands, try passing that stage on candy crush.
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Roy (@im_roy_lee) reportedhere's my two cents on this as a random gen z kid first impression: i only wanna see this sort of font when i open duolingo or candy crush, not 24/7 when im on my phone. feels too silly. when you're taking a swing so big as to change the entire default ux of an iphone, you need mass consumer adoption to win and can't get away with just being a prosumer tool so, here's my thoughts on every single proposed feature as it relates to me: - reading list: i read maybe 2 books a year, which is 2 more than 99% of my friends. - personalized weather: i rarely open the weather app bc i don't care that much and would never even opt for a "weather app widget" much less a daily notification about it on my home screen - drafts email replies: before starting company, i literally had ~zero use for my email, much less drafting emails of my own. i consistently wonder how useful this will be to non-prosumers as a primary data source - prepares you for meetings & trips: think this is personally more nifty than necessary, but this potentially seems like a more useful feature. ie if im going to the beach and never bought sunscreen, would it try and remind me of that? feels too good to be true based on current llms, but that could be cool - suspicious charges: i feel this problem is completely solved for me with just an email from my bank. my cards never get stolen - reminders: i never use the reminder app because i am too lazy to type in a reminder and arrogantly assume that i can just remember to do the thing - tracks your health: i'm most interested to see this. a problem i have with all "AI" health apps is that i don't wanna see a dashboard + score + chatbot; i want something that actually gets me out of the door and taking steps or going to the gym, which is definitely doable with llm - one tap intel on wherever you are: my particular use case i got excited about is that i would personally love some sort of agent that proactively suggests events i or a girlfriend might find interesting. tickets just dropped for a rave of an artist someone im talking to likes? i would like to know + buy i am very interested to try it, this is exciting and more net new than 99% of consumer ai tech i've seen
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That Gamer Mom! (@ThatGamerMom1) reported@moreelen I think the problem is the disparate objectives of the players themselves when it comes to what they play. In my experience, the Venn diagram of people who have sunk 100s of hours into an AAA game and people who have played hundreds of hours of Candy Crush is two circles. There
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Sof (@SofiaDeeMelo) reportedIve reached out on insta to @King_Games @CandyCrushSaga regarding bot/hackers on the #allstars competition & had my messaged read but ignoredโฆ wondering why this issue isnโt being taken seriously?
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Suyash Upadhyaya (@SuyashU) reportedAt the airport. Man with a hook-like device around ear, phone attached, speaking in a slow business drawl. One hand, playing candy crush. Other hand, scrolling through the news on a tablet. My dude is ready to beat AI.
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Anaรซlle๐ (@Lilou35301195) reported@JohnMcD51511070 @pacific101 @mcuban Why is this is ok then and not forgiving student loans? We should forgive the mistake of this 24 year old who is working on a knock-off candy crush app and not the rest of the country?
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kpegelow (@kpegelow4) reported@CandyCrushSaga It would be sweeter if your game was working. When you click on play a pop up shows up that says something about a level push but when you try to click out of it, it seems to be stuck because it goes no place and you cannot play the game.
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leslie johnson (@LunaGoddessGem) reported@CandyCrushSaga your amazon prime link is not working