Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (35%)
• App Crashing (25%)
• Sign in (23%)
• Online Features (10%)
• Microtransactions (8%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Paulista	App Crashing	2 days ago
Rondonópolis	Microtransactions	4 days ago
Troyes	Sign in	21 days ago
Châtelet	Glitches	22 days ago
Brighton	Sign in	22 days ago
Paris	Online Features	22 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steven B (@Steven_B_90) reported 3 minutes ago

  @JRedDubDeuce Astros are going to be in big trouble when the league discovers Joe Espada put Candy Crush on Altuve’s iPad

• 
  MonsterH21&Hannah Hanalia (@MHanarose21) reported 6 minutes ago

  WHAT ******** YOU PUTTING SUBWAY SURFER, YOU THINK SUBWAY SURFER ARE "AWESOME" AND "BETTER" IN THIS YEAR THAN ANOTHER GAMES HAVE BETTER EVEN ESPORTS SAME AS CANDY CRUSH, WHAT A STUPID WESTERN PLAYER AND PEOPLE. Note: For Favorite Player, no problem for me.

• 
  NOVA.100M (@SpACeSHipKidDD_) reported 9 minutes ago

  Candy crush candles cut cookies crumble , can’t cut cash can cut Cartier could crash crazy

• 
  Martha Torres (@MarhaT69) reported 10 minutes ago

  @60Minutes Well he was part of the problem 🤔 How many Votes did he denied to the middle class people? Saying "Candy Crush" 🍬 is stopping people from having kids is joke. People can't afford to buy a house or have kids. Tell us why gas, rent, and groceries are so expensive? 🤨🙄 @GOP Joke

• 
  Jignesh (@jig_corp) reported 19 minutes ago

  Boss, why do you act like the company belongs to your father? It doesn't, right? Then why does approving a leave request give you emotional constipation? The moment I ask for one day off, your face looks like I personally crashed the company's servers. And listen, if I don't come to work for a day, who's going to do my tasks? That's your problem, boss! Isn't that what management is supposed to be about? Keeping backups, planning resources, handling absences? If your entire business collapses because one employee takes a leave, that's not management—that's a group project gone horribly wrong. And HR? Please tell me, what exactly is HR doing? Playing Candy Crush all day? Because whenever employees need help, HR suddenly becomes harder to find than a bug-free production deployment. You pay us wages like we're daily laborers... But expect performance like we're contractors managing five projects, three clients, and the economy itself. Honestly, boss, were you deprived of proper head massages with mustard oil as a child? Because some important development seems to have been skipped.

• 
  Husky Softball Fan (@PierceCoAlcohol) reported 19 minutes ago

  I heard candy crush was the problem

• 
  Kai - Briefing Block (@briefing_block_) reported 24 minutes ago

  $MSFT ’s Xbox Reset Is Bigger Than 3,200 Layoffs Microsoft is cutting roughly 3,200 jobs from Xbox, about one-fifth of the division, and the market should not file this under ordinary tech cost discipline. This looks more like a failed growth model being forcibly repriced. Xbox CEO Asha Sharma put it bluntly in the internal memo: “Our business today is not healthy.” Then the line that matters: “We must reset XBOX.” The real issue is Game Pass Microsoft spent years trying to turn Xbox into a subscription flywheel. Buy studios, add content, push Game Pass, smooth revenue, increase lifetime value, and make gaming look more like recurring software. That was the theory. The problem is the numbers never matched the ambition. Game Pass was reportedly expected to reach around 77 million subscribers this year. It is closer to 30 million. That gap is not a rounding error. It tells you the product did not scale anywhere near the internal model Microsoft was underwriting. M&A did not fix the economics The Activision Blizzard deal was supposed to deepen the content moat and make Game Pass harder to ignore. Instead, Microsoft is now selling or spinning off studios, cutting more than 350 additional people from payroll, and publishing fewer games. That is not expansion mode. That is portfolio triage. Sharma is shifting capital toward the franchises that actually matter: Minecraft, Candy Crush, Fallout. Everything else has to earn its place. The margin told management the truth Xbox revenue fell in the March quarter, and the division’s profit margin was just 3% for the fiscal year that ended in June. For a company like Microsoft, that is a brutal number. It is especially brutal when the parent company is pouring capital into AI infrastructure, where the market is already demanding proof of returns. Low-margin gaming experiments become harder to defend when Azure and AI are carrying the equity story. The stock read This is probably not a Microsoft thesis-breaker. Xbox is not the core reason investors own MSFT. But it is a useful signal about capital discipline. Nadella is not letting weak consumer assets hide behind the strength of enterprise cloud. The bottom line: these layoffs are not the reset. They are the evidence that the old Xbox strategy already failed.

• 
  EvilCat (@Evilkatto) reported 25 minutes ago

  @Luseraphiel @tajbanis @BleuSpheres I think the problem is that we call very disparate things "games". At least I'd separate gamey games and cinematic experiences (CinEx anyone?). I even have my doubts if Candy Crush (the original, from the web portal) should be in the same category as Candy Crush Saga (MTX-based).

• 
  becky goop (@neuroshmancer) reported 26 minutes ago

  re asha saying "we want 1BN daily users" it's better to think like, well that's obviously not achievable with a console model, what other ways might they add to measure that? for example MS owns candy crush, /w a MS login that's thousands of daily active users from the NYPD alone

• 
  Austin (@rw_tucker) reported 28 minutes ago

  @AdsoOfBelk @ByungChulHarden The dopamine/Candy Crush explanation of the problem gives the whole game away here.

• 
  make halloween once a year again 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@PumpkinGator) reported 29 minutes ago

  I am not normally a gambler, I sometimes do lotto but usually forget, anyway, I recently went on a website to bet for Restore to win the general election and after I spent my money I had some change, about £2.50 and though I’d draw it out and buy an online lotto scratch card but I remembered I hate them and noticed there were games on the betting site like online bingo, roulette, and some candy crush looking games. Well, I like roulette, we had a toy mini table as kids and the other side was a mini snooker table. Me and my siblings spent hours in the summer holidays honing our psychic skills, trying to guess or mentally will the ball to land on a number. So I thought, why not? It’s only £2.5. I like roulette. So I clicked on the game thinking ‘how does this work is it like online scratch cards and already decided?’ and it was a real roulette table and someone spinning the ball 😮 I thought this looks like it costs money to run and there can’t be many people playing cos it’s 4pm I thought it was just me and maybe another person playing for some reason, But then after the ball lands there’s a rolling list of the account names and their wins ; some were wining small others BIG. ‘If that’s what people are winning wtf are they losing?’ And then I remembered I saw another type of roulette advertised on the site and so I went and checked and yes there must have been at least half a dozen different live roulette games happening at once, and then there were other genres; poker, horse racing, one armed bandit type games, etc That was just one website. So, anyway I’m starting to suspect the UK has a gambling problem on a scale I dread to imagine Anyway, I like Roulette, so I put my change on the roulette table won a bit and left as soon as I had doubled my money. I still got those psychic powers from my teen years training But I can’t stop thinking about what I saw; so many opportunities to gamble Should adverts for gambling be banned? For the first time I think maybe we should have food stamps style benefits for people so they are not tempted to gamble because surely some are.

• 
  Laza (@Laza_Bautista) reported 30 minutes ago

  Candy Crush working more overtime than the NYPD

• 
  St James (@DadJr7) reported 37 minutes ago

  I am real pains. Facebook don disable my account for some login attempts them whe no be me di doam. Ma main problem n'a ma candy crush.

• 
  Miss April 🇺🇦🇰🇷🦁 (@_midori_me_) reported 38 minutes ago

  @SarcasmStardust If Candy Crush was the only thing stopping me from having kids I would’ve had one 15 years ago. I haven’t played it at all since then, nor any of its cousins. I don’t play any mobile games & rarely console games. Too busy working.

• 
  Sir Hamlet (Scalley Loyalist) (@GoodSirHamlet) reported 41 minutes ago

  @fishstark @BenSasse If you listen, he didn’t say candy crush was the problem. Technology and dopamine Love this guy’s insight too

• 
  Rijn (@RijnHartman) reported 42 minutes ago

  my coding tool has a daily login streak, banked resets, referral rewards, and a 30-day expiry timer candy crush shipped this exact economy in 2012

• 
  Stone Choir Respecter (@NCarolinian34) reported 42 minutes ago

  @Ruffin_Shot @AetiusRF My uncle who took my to reenactments hasn’t gone to one in over 15 years and he actually has the free time and money to go. He’s probably working on level 10,000 in Candy Crush right this moment

• 
  MichaelScarn (@m_depo34) reported 43 minutes ago

  @thomaslhorrocks Imagine believing the argument is that candy crush is the problem and not a placeholder/analogy for the overall problem of materialism… also blaming costs doesn’t hold water when you learn that poorer people are having more kids than the rich.

• 
  Not Jeremy Hambly (@NotJeremyHambly) reported 44 minutes ago

  @MatrixMysteries These fat ******* act like they pressed for time. We know your ho *** ain’t working, bish. Get off of the Candy Crush and ******* figure it out.

• 
  Asha'man Curtis 🇺🇸 (@ashamancurtis) reported 47 minutes ago

  @mcahogarth The problem is that "gaming" has come to mean everything, including solitaire or Candy Crush. Yes, these are games, but playing them isn't "Gaming". "Gaming" is more involved (or can be), usually more time consuming. Like a video game version of a tabletop RPG.

• 
  kounara コウナラ🍭🍬 (@KounaraChan) reported 50 minutes ago

  @soupybabee @naheshas but the problem isn’t mobile gaming? nobody ever talks about that and you know it you’re just being dishonest, mobile gaming is an outlier and is only big because phones are a requirement in our lives trying to include candy crush moms into conversation about gaming is insane

• 
  Durin (@DURININININININ) reported 50 minutes ago

  @ukehotel oh yeah i only have pjsk and it stops working after ~30 minutes and either forces close or i have to close it, then open it, then close again, then wait a second and thennnn it will work again. and the only other game on my phone is candy crush. so it mightt be that

• 
  Pat Webb (@CommissionerPW) reported 50 minutes ago

  @PBanderski @ThomBrady5 And Candy Crush isn’t the problem. It’s mass migration. It’s well known that diversity of a populace reduces birth rate. His Koch Brithers benefactors always wanted more of it and more open borders. He’s full of ****.

• 
  Florida Man (@FiftyShots) reported 52 minutes ago

  @GregChase @Noahpinion Re: the Ben Sasse "Candy Crush" clip that's going viral To the extent that people have become distracted from the important things in life by "little dopamine hits," I would put BBM and BrickBreaker in that category -- but the problem seems much more acute now

• 
  Daniel the DJ (@DanielG67128715) reported 52 minutes ago

  @Hammertimeeeee @pete_scanlon Hi 🐷! Hilarious that a stupid high school educated 🐷 is telling someone to “research” something. 🐷 are the stupidist members of society. Incidently, I don’t have a problem with this. It’s better that a dumb violent 🐷 be playing Candy crush than violating someone’s rights ACAB

• 
  BlueBird (@BBTweets_01) reported 54 minutes ago

  @DouthatNYT Candy Crush is not the issue with the birthrate. It is job related though. If we traded salaries for a year, traded work hours even, I’d have five kids too!

• 
  jeftah (@jeftahx) reported 54 minutes ago

  @threelinestudio @onyxicca The only problem with the statistic is that they consider your grandma that booted candy crush once a "gamer". Women consume more mobile video games than men, and this has somewhat poisoned the overall statistic.

• 
  𝓓𝓪𝓲𝓼𝔂 𝓑𝓮𝓷𝓳𝓪𝓶𝓲𝓷… (@daisybenjamin_) reported 55 minutes ago

  working out or playing candy crush

• 
  Microscopic Animal (@bttldog) reported 57 minutes ago

  @Hockey_ftw @SkolRant He’s ignoring the actual questions people consider when considering children in favor of diminishing the problems. It’s pure ignorance. There are real addressable reasons, candy crush is not one of them.

• 
  mina 🦇 (@klausnclown) reported 58 minutes ago

  MY COMPUTA FIXED FOR FREE YESSSSS ALSO POUR ONE OUT FOR THE LADY WORKING AT THE SOCCER JERSEY STALL BC IS CRYING AND PLAYING CANDY CRUSH #AtTheMall