Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (39%)
• Sign in (29%)
• App Crashing (18%)
• Online Features (7%)
• Microtransactions (7%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Brighton	Sign in	1 day ago
Brighton	Sign in	2 days ago
Brighton	Glitches	3 days ago
Montceaux-lès-Provins	Glitches	3 days ago
Delhi	App Crashing	7 days ago
Montélimar	App Crashing	8 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TheFallenSanctum Looking for Casts @youtube (@lucasvoicefan) reported 1 minute ago

  @Cillieste @SlackerOblivion ok foid tell us how many hours do you have in candy crush and farmville? also we dont have an issue playing females we have an issue supporting foids XD and big Woke

• 
  Alex Minecan (@alecsandrull) reported 2 minutes ago

  Meta charges you up to 4x more per impression on Audience Network placements that convert at near-zero And the toggle to turn them off is buried 3 menus deep in ad set settings When you launch a Meta ad it runs on 4 placements by default: Facebook Feed, Instagram Feed, Stories/Reels, and Audience Network. You probably know about the first 3. The 4th is where Meta sends your ad to random apps and websites to fill cheap inventory Audience Network CPMs are cheap. $1-3. That looks good in your dashboard. The problem: conversion rates on Audience Network are near-zero for ecom because the "viewer" is playing a mobile game and your ad is a banner they accidentally tapped trying to close it. The click was accidental. She didn't want your product. She wanted to get back to Candy Crush Your ad dashboard shows a blended CPM across all placements. The $6 CPM you see is actually $14 on Facebook Feed (where people buy) and $2 on Audience Network (where nobody buys). Meta blends them to make the number look good. Your real cost to reach a buyer is $14. You think it's $6 The fix: - go to ad set level - click "Placements" - switch from "Advantage+ Placements" to "Manual Placements" - uncheck "Audience Network" entirely - while you're there uncheck "Messenger" too (same problem, different placement) Your CPM will "increase" on the dashboard because you removed the cheap garbage placements. Your cost per PURCHASE will decrease because every impression now goes to a placement where people actually buy things One operator turned off Audience Network and Messenger. Dashboard CPM went from $8 to $13. Cost per purchase went from $22 to $14. He was paying $22 per customer while Meta showed him an $8 CPM that included thousands of accidental taps from people playing mobile games Meta defaults to all placements because Meta gets paid per impression regardless of whether it converts. The more placements your ad runs on the more impressions Meta sells. Their incentive is volume. Your incentive is conversions. These are different goals. The default setting serves their goal not yours 3 clicks deep in your ad settings. 2 minutes. Your cost per purchase drops and your dashboard finally shows real numbers instead of blended fiction

• 
  Kynnigos (@kynnigos) reported 9 minutes ago

  @The_Epic_Mike they really think candy crush and farmville makes them gamers the problem is that the development companies believe this too they think they can convert the candy crush crowd to AAA games, which is just pure insanity I know zero women who own a PS5 or Xbox, zero, none

• 
  Daniel the DJ (@DanielG67128715) reported 11 minutes ago

  @Hammertimeeeee @pete_scanlon Hi 🐷! Hilarious that a stupid high school educated 🐷 is telling someone to “research” something. 🐷 are the stupidist members of society. Incidently, I don’t have a problem with this. It’s better that a dumb violent 🐷 be playing Candy crush than violating someone’s rights ACAB

• 
  JSBlackFrost84 - Retired Console Warlord - Xbox 💀 (@JSBlackFrost84) reported 12 minutes ago

  @CharmCityGames @SmokeCapone @asha_shar The whole deal was mainly for COD bro you gotta at least be honest no one on Xbox cared about Crash Bandicoot or Candy crush or WOW

• 
  darkprometheus112 (@darkprometheus1) reported 14 minutes ago

  @JohnnyGaming9 @khaliltooshort Yeah this isnt true because men and women play different genres entirely which is where the issues in making games are. Also, this stat likely includes mobile gaming which is a joke. The stats need to show how many people console and apC game. Not mobile. Every phone had candy crush on it for example. That doesnt mean upu are a gamer.

• 
  Matt Gerken (@matt_gerken) reported 14 minutes ago

  @rpwbrowne To say they don’t have the IP is crazy. Elder Scrolls Fallout Doom Quake Wolfenstein Minecraft Overwatch Call of Duty Candy Crush Crash Bandicoot Diablo Guitar Hero King’s Quest Space Quest Spyro the Dragon StarCraft Tenchu Tony Hawk’s Pro Skater World of Warcraft Fable etc

• 
  Lensar Dawn (@Lensar_dawn) reported 16 minutes ago

  @MR3Dev It's because dev teams are bloated with a bunch of fake girl boss jobs for non-gamers. Because so many devs now are non-gamers, they can't compete in the arena of ideas regarding design and gameplay. Cause the only game they ever played was Candy Crush. So they instead focus on every possible thing possible EXCEPT gameplay because they don't understand it. This is why we get such a push for accessibility. "Blind people aren't competitive in our racing game, how can we solve this?" Or "some people have anxiety, how do we make it easier for them to complete all the achievements, too?" These non-gaming girl bosses scour the internet looking for feedback and complaints they can champion like they're feeding the poor or saving the world. This is why we end up with 15 page options screens, because a girl boss found the one person n the world who has a specific edge case issue and so she advocated for an obscure option until real devs finally gave in to shut her up. Or maybe you're making a card game, but non-gaming girl bosses like Anita Sarkeesian demand you add a "phobia mode" for people who might be triggered by the names of certain cards. When you're trying to ship a game and you're carry 30-50% of a dev team focused on everything EXCEPT the gameplay experience itself, you can start to understand why games are so ******* expensive to make.

• 
  National_Cowboyism (@NatCowboyism) reported 17 minutes ago

  I really don’t like working with white trash people. “Yeah was a **** addict for 10 years but my kids are all still on drugs” I don’t care, we’re not equals. Stay away from me, I’m not going to explain how a 401k works. Go play candy crush on your Walmart phone.

• 
  جلوريا (@timoteotoronja) reported 18 minutes ago

  @bad_beaner everyone at the mexican consulate is slow asf. they told me it was gonna be half an hour to process my passport and it ended up taking five whole hours while they no joke played candy crush

• 
  DJH32X (@DJH32X) reported 21 minutes ago

  @PatManJones62 @nib95_ All in would mean console only exclusives They are in huge financial trouble and have been for a decade Only Activision is making profit with candy crush, wow and cod.

• 
  breezy (@macrocephalyy) reported 22 minutes ago

  @mattsheehan92 @kenklippenstein He using candy crush as an example. Thats many in his generation example of phone addiction. He doesn’t mean literally just candy crush is the cause of problems. Use some critical thinking

• 
  sugar (@givemommymon3y) reported 23 minutes ago

  @CandyCrushSaga @Xbox can u fix the app my game has been down for like 3 days im losing the race g

• 
  Ostateman (@Ostateman2) reported 26 minutes ago

  @TheOnlyDSC I'm pretty sure she had money for the many piercings she's sporting, but she has a problem having to pay for her own candy as the taxpayers (you and me) won't be supplimenting your fat arse with our money. A part time job might cover you candy crush, but you'd have to work.

• 
  R33N (@r_esiems) reported 27 minutes ago

  Candy Crush legit getting on my nerves, fix the new update would ya

• 
  happy fruit (@Slippitopia) reported 27 minutes ago

  @KFalexthegreat @RushBaby1980 Easy to exude quiet and pensive when taxes pay for your healthcare. To so openly hate the poor and sick (and then blame the world's problems on children playing candy crush) like he does is vile.

• 
  Void (@ImaginaryVoid) reported 31 minutes ago

  An anon post rexosted by BAP and other anons just got taken down for “violating the rules” when it was calling Ben Sasse totally out of touch for saying “candy crush is the problem” ending with “kill yourself” It wasn’t even his account, it was a 60 minutes clip, we can’t even use edgy quips to express frustration anymore New regime same as old regime (except the new ones rules are arbitrary)

• 
  Not Jeremy Hambly (@NotJeremyHambly) reported 31 minutes ago

  @MatrixMysteries These fat ******* act like they pressed for time. We know your ho *** ain’t working, bish. Get off of the Candy Crush and ******* figure it out.

• 
  Gabe Rosner (@grapesrosman) reported 31 minutes ago

  I think it’s crazy that, in a city where idling a car is illegal, this morning I passed at least 250 EMPTY NYPD vehicles, all idling with their windows open. Summer Streets feels like a huge police grift I swear the Candy Crush servers will crash today @NYC_DOT @NYCMayor

• 
  St James (@DadJr7) reported 35 minutes ago

  I am real pains. Facebook don disable my account for some login attempts them whe no be me di doam. Ma main problem n'a ma candy crush.

• 
  ademiji💗 (@j1s0l4_) reported 35 minutes ago

  This is such a non-issue, but I was playing candy crush the other day. I was in a challenge that I was very close to winning, and I had a timed booster, I'll lose both if I lose a level. Wasted all my hard-earned gold bars on extra moves on this stupid level

• 
  AEGI Phoenix (@AEGI_Phoenix) reported 39 minutes ago

  2. Difficult Content is the worse part of Dokkan. (Remember this for future takes). Makes people enjoy a unit less (OMG they’re bad against Phy Bio-Broly? ***” Often rewards aren’t worth the effort. (Call it a skill issue, idc. It’s like calling someone bad at candy crush)

• 
  HugoHerts (@_HugoHerts) reported 42 minutes ago

  Sony is a capitalistic greedy company Having a candy crush account longer for this and still can sign in afterwards, Absolutely crazy Candy crush 1 , PlayStation 0

• 
  SneakyHippo (@Sneaky_Hippo_) reported 51 minutes ago

  @shaunmeasom @ClashofClans What an L take, nerfs are to make everyone happy. Just because you like to abuse broken stuffs, that doesn't mean everyone feels the same. If you don't like to use some braincell to play this game, you have candy crush on the playstore.

• 
  MichaelScarn (@m_depo34) reported 52 minutes ago

  @thomaslhorrocks Imagine believing the argument is that candy crush is the problem and not a placeholder/analogy for the overall problem of materialism… also blaming costs doesn’t hold water when you learn that poorer people are having more kids than the rich.

• 
  Durin (@DURININININININ) reported 56 minutes ago

  @ukehotel oh yeah i only have pjsk and it stops working after ~30 minutes and either forces close or i have to close it, then open it, then close again, then wait a second and thennnn it will work again. and the only other game on my phone is candy crush. so it mightt be that

• 
  Kai - Briefing Block (@briefing_block_) reported 57 minutes ago

  $MSFT ’s Xbox Reset Is Bigger Than 3,200 Layoffs Microsoft is cutting roughly 3,200 jobs from Xbox, about one-fifth of the division, and the market should not file this under ordinary tech cost discipline. This looks more like a failed growth model being forcibly repriced. Xbox CEO Asha Sharma put it bluntly in the internal memo: “Our business today is not healthy.” Then the line that matters: “We must reset XBOX.” The real issue is Game Pass Microsoft spent years trying to turn Xbox into a subscription flywheel. Buy studios, add content, push Game Pass, smooth revenue, increase lifetime value, and make gaming look more like recurring software. That was the theory. The problem is the numbers never matched the ambition. Game Pass was reportedly expected to reach around 77 million subscribers this year. It is closer to 30 million. That gap is not a rounding error. It tells you the product did not scale anywhere near the internal model Microsoft was underwriting. M&A did not fix the economics The Activision Blizzard deal was supposed to deepen the content moat and make Game Pass harder to ignore. Instead, Microsoft is now selling or spinning off studios, cutting more than 350 additional people from payroll, and publishing fewer games. That is not expansion mode. That is portfolio triage. Sharma is shifting capital toward the franchises that actually matter: Minecraft, Candy Crush, Fallout. Everything else has to earn its place. The margin told management the truth Xbox revenue fell in the March quarter, and the division’s profit margin was just 3% for the fiscal year that ended in June. For a company like Microsoft, that is a brutal number. It is especially brutal when the parent company is pouring capital into AI infrastructure, where the market is already demanding proof of returns. Low-margin gaming experiments become harder to defend when Azure and AI are carrying the equity story. The stock read This is probably not a Microsoft thesis-breaker. Xbox is not the core reason investors own MSFT. But it is a useful signal about capital discipline. Nadella is not letting weak consumer assets hide behind the strength of enterprise cloud. The bottom line: these layoffs are not the reset. They are the evidence that the old Xbox strategy already failed.

• 
  Anju Juneja🇮🇳 (@junejamkanju) reported 57 minutes ago

  Can we please come out of this candy crush campaign. We have far serious issues to discuss. All the fuel owners of this country are enjoying their luxury life and pushing the whole nation into lockdown and inflation caused by shortage and inflated rates of fuel

• 
  Adam Lyttle (@adamlyttleapps) reported 57 minutes ago

  Been working on level progression for my little piano game And been thinking; what happens if candy crush (and those sorts of games) wanted to add new levels at beginner stages? Or remove levels? Is level 10 on the original candy crush still the same level 10 now? I doubt it. I’m guessing they just replace the level and those who already finishes never knew. But I just never considered that before

• 
  MonsterH21&Hannah Hanalia (@MHanarose21) reported 60 minutes ago

  WHAT ******** YOU PUTTING SUBWAY SURFER, YOU THINK SUBWAY SURFER ARE "AWESOME" AND "BETTER" IN THIS YEAR THAN ANOTHER GAMES HAVE BETTER EVEN ESPORTS SAME AS CANDY CRUSH, WHAT A STUPID WESTERN PLAYER AND PEOPLE. Note: For Favorite Player, no problem for me.