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Candy Crush

Candy Crush status: app issues and outage reports

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Full Outage Map

Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Candy Crush. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

  • 34% Glitches (34%)
  • 24% App Crashing (24%)
  • 22% Sign in (22%)
  • 12% Online Features (12%)
  • 7% Microtransactions (7%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

CityProblem TypeReport Time
Troyes Sign in 17 days ago
Châtelet Glitches 17 days ago
Brighton Sign in 17 days ago
Paris Online Features 17 days ago
Brighton App Crashing 17 days ago
Avranches Online Features 19 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • timoteotoronja
    جلوريا (@timoteotoronja) reported

    @bad_beaner everyone at the mexican consulate is slow asf. they told me it was gonna be half an hour to process my passport and it ended up taking five whole hours while they no joke played candy crush

  • Lo_rey22
    Mustang Sally (@Lo_rey22) reported

    lol they live bringing in some random, “hip” item that only shows how out of touch they are - avocado toast & candy crush are to blame for all our problems

  • Aiism_Priest
    Aidealist 🧙‍♂️ (@Aiism_Priest) reported

    @not__vee To be fair cowgirls exist. 🐮 Games can be hobby for both males and females. That's fine. Problem is trying to make all the games for both. That doesn't work because women want to play dress-up games and candy crush, while men want to crush enemies and have a cute Khajiit wife.

  • Evilkatto
    EvilCat (@Evilkatto) reported

    @Luseraphiel @tajbanis @BleuSpheres I think the problem is that we call very disparate things "games". At least I'd separate gamey games and cinematic experiences (CinEx anyone?). I even have my doubts if Candy Crush (the original, from the web portal) should be in the same category as Candy Crush Saga (MTX-based).

  • neuroshmancer
    becky goop (@neuroshmancer) reported

    re asha saying "we want 1BN daily users" it's better to think like, well that's obviously not achievable with a console model, what other ways might they add to measure that? for example MS owns candy crush, /w a MS login that's thousands of daily active users from the NYPD alone

  • browneyesdiaz
    amy | they/theddie theyaz truther! (@browneyesdiaz) reported

    @buddiedates buck eating out that eddiepussy meanwhile eddie is playing candy crush on his big old ipad going ‘a little to the left….little more to the right’ and u bet ur *** buck is gonna be #working

  • TBirch86
    Thomas Birch (@TBirch86) reported

    @KoryNParker @Taxeconomist I feel for him and his family, but hard pass. I’m tired of the media trying to get us to listen to this guy. He’s so out of touch. Saying Americans are playing Candy Crush instead of having babies…he’s done nothing to address affordability issues during his tenure in the Senate

  • DekuTier14598
    Street-tier_Deku (@DekuTier14598) reported

    @Koraka_Xylec @AustinLinto11 When has they ever said it was their own. They copy candy crush but no one have a problem with that ****.

  • ashamancurtis
    Asha'man Curtis 🇺🇸 (@ashamancurtis) reported

    @mcahogarth The problem is that "gaming" has come to mean everything, including solitaire or Candy Crush. Yes, these are games, but playing them isn't "Gaming". "Gaming" is more involved (or can be), usually more time consuming. Like a video game version of a tabletop RPG.

  • thekewn062
    The Kewn (@thekewn062) reported

    @LizzieMarbach Guy plays candy crush on his ride to work and that’s a problem?

  • sashitape
    sasha ࣪𖤐.ᐟ (@sashitape) reported

    Candy crush needs to fix itself ASAP

  • bttldog
    Microscopic Animal (@bttldog) reported

    @Hockey_ftw @SkolRant He’s ignoring the actual questions people consider when considering children in favor of diminishing the problems. It’s pure ignorance. There are real addressable reasons, candy crush is not one of them.

  • r_esiems
    R33N (@r_esiems) reported

    Candy Crush legit getting on my nerves, fix the new update would ya

  • airfrosty
    Don Carlos (@airfrosty) reported

    @shutupchelsey Not candy crush catching strays. Lmao so I’m supposed to be outchea ******…. Got it. Make it affordable, make it so that I can actually have time to raise a kid as opposed to working my life away.

  • alecsandrull
    Alex Minecan (@alecsandrull) reported

    Meta charges you up to 4x more per impression on Audience Network placements that convert at near-zero And the toggle to turn them off is buried 3 menus deep in ad set settings When you launch a Meta ad it runs on 4 placements by default: Facebook Feed, Instagram Feed, Stories/Reels, and Audience Network. You probably know about the first 3. The 4th is where Meta sends your ad to random apps and websites to fill cheap inventory Audience Network CPMs are cheap. $1-3. That looks good in your dashboard. The problem: conversion rates on Audience Network are near-zero for ecom because the "viewer" is playing a mobile game and your ad is a banner they accidentally tapped trying to close it. The click was accidental. She didn't want your product. She wanted to get back to Candy Crush Your ad dashboard shows a blended CPM across all placements. The $6 CPM you see is actually $14 on Facebook Feed (where people buy) and $2 on Audience Network (where nobody buys). Meta blends them to make the number look good. Your real cost to reach a buyer is $14. You think it's $6 The fix: - go to ad set level - click "Placements" - switch from "Advantage+ Placements" to "Manual Placements" - uncheck "Audience Network" entirely - while you're there uncheck "Messenger" too (same problem, different placement) Your CPM will "increase" on the dashboard because you removed the cheap garbage placements. Your cost per PURCHASE will decrease because every impression now goes to a placement where people actually buy things One operator turned off Audience Network and Messenger. Dashboard CPM went from $8 to $13. Cost per purchase went from $22 to $14. He was paying $22 per customer while Meta showed him an $8 CPM that included thousands of accidental taps from people playing mobile games Meta defaults to all placements because Meta gets paid per impression regardless of whether it converts. The more placements your ad runs on the more impressions Meta sells. Their incentive is volume. Your incentive is conversions. These are different goals. The default setting serves their goal not yours 3 clicks deep in your ad settings. 2 minutes. Your cost per purchase drops and your dashboard finally shows real numbers instead of blended fiction

  • JordanManning4
    Jordan Manning (@JordanManning4) reported

    The US has the worst maternal mortality rate among high-income countries. Black women are 3x more likely to die from pregnancy and childbirth related causes. SNAP and WIC benefits are being slashed left and right. But sure, Candy Crush is the problem.

  • medi0
    Medi Zerovan (@medi0) reported

    @Lfromthenorth @TenshiTTV I don't mean that you are lying. But here is my problem: people online are just nicknames. You can say, well, but there are games where voice is a must. Ok. But SC2 or non-teamed shooters are not like that. Still, we do not see girls playing them. Unlike Sims. Or Candy Crush.

  • GayBearRes
    GBR (@GayBearRes) reported

    @Random_Walk_PDX It would probably have no impact on their already very low birth rates, because Candy Crush is actually the problem.

  • lunar_dysphoria
    Lunar dysphoria (@lunar_dysphoria) reported

    Zohran’s admin has done zilch for my neighborhood. Public services are the same: buses are slow/infrequent, park issues not fixed, trash everywhere, cops play candy crush, poor and homeless people remain unhelped. If you think these PR stunts matter, you are truly a muppet.

  • ImaginaryVoid
    Void (@ImaginaryVoid) reported

    An anon post rexosted by BAP and other anons just got taken down for “violating the rules” when it was calling Ben Sasse totally out of touch for saying “candy crush is the problem” ending with “kill yourself” It wasn’t even his account, it was a 60 minutes clip, we can’t even use edgy quips to express frustration anymore New regime same as old regime (except the new ones rules are arbitrary)

  • TanningChatumm
    TanningChatum (@TanningChatumm) reported

    @transromano Now do this for cops playing candy crush and padding their pension in their last couple of year working.

  • matt_gerken
    Matt Gerken (@matt_gerken) reported

    @rpwbrowne To say they don’t have the IP is crazy. Elder Scrolls Fallout Doom Quake Wolfenstein Minecraft Overwatch Call of Duty Candy Crush Crash Bandicoot Diablo Guitar Hero King’s Quest Space Quest Spyro the Dragon StarCraft Tenchu Tony Hawk’s Pro Skater World of Warcraft Fable etc

  • Laza_Bautista
    Laza (@Laza_Bautista) reported

    Candy Crush working more overtime than the NYPD

  • tbob0022
    Tbob (@tbob0022) reported

    @thomaslhorrocks Your are missing the point. It’s not literally candy crush. I assume you know that. The lack of emtional attachment and replacement of it with our phones is a real problem that we are ignoring.

  • NCarolinian34
    Stone Choir Respecter (@NCarolinian34) reported

    @Ruffin_Shot @AetiusRF My uncle who took my to reenactments hasn’t gone to one in over 15 years and he actually has the free time and money to go. He’s probably working on level 10,000 in Candy Crush right this moment

  • LegateSprinkles
    Bobert (@LegateSprinkles) reported

    @60Minutes Ben Sasse is also an idiot. Anyone can point out issues, idiots think people arent ******* over Candy Crush

  • alucshkobs686
    99999999999999999 (@alucshkobs686) reported

    @thomaslhorrocks I see a lot of ugly people posting things like this…someone needs to let them know it’s not a problem for them - they’ll never be forced to choose between candy crush and mating

  • FrappNasty
    Frapp Nasty (@FrappNasty) reported

    @bonnewillbonne Let's make a pledge not to fix their PCs so they can't play Candy Crush.

  • rw_tucker
    Austin (@rw_tucker) reported

    @AdsoOfBelk @ByungChulHarden The dopamine/Candy Crush explanation of the problem gives the whole game away here.

  • Ewonubari_
    Feminist Baddie for Peter Obi (@Ewonubari_) reported

    Candy crush is working last nerve and I just want to fight.