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Candy Crush

Candy Crush status: app issues and outage reports

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Full Outage Map

Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Candy Crush. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

  • 41% Glitches (41%)
  • 30% Sign in (30%)
  • 15% App Crashing (15%)
  • 7% Online Features (7%)
  • 7% Microtransactions (7%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

CityProblem TypeReport Time
Brighton Glitches 5 days ago
Brighton Sign in 9 days ago
Brighton Sign in 10 days ago
Brighton Glitches 10 days ago
Montceaux-lès-Provins Glitches 11 days ago
Delhi App Crashing 14 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • turtledome
    papuc (@turtledome) reported

    @Grummz Unbelievable they have 2500+ people working on… Candy Crush !?

  • PaulituHD
    PaulituHD (@PaulituHD) reported

    @MarvelRivals YOUR *** IS BETTER BE WORKING ON FIXING BLACK PANTHER RN. BECAUSE IF I HAVE TO DEAL WITH BLACK PANTHER JUST ABSOLUTELY MOWING OVER MY WHOLE TEAM ALMOST 1 SHOT THEN ID RATHER PLAY CANDY CRUSH WHILE WATCHING MADAME WEB. YES, ITS THAT BAD

  • SouthernWintrs
    Will I Am - e/acc (@SouthernWintrs) reported

    Having knowledge of both worlds, there is a reason why the classics are the classics and what a rando 19 year old from Hong Kong makes will be forgotten in the next 20-50 years. It's something you can learn to feel. You can learn to have the good taste to understand the difference between contemporary works (as good as they are) and classical works. I don't mean this in a snobby way. I remember a decade ago when the game Undertale was all the rage. Where is it now? Do people still talk about it? Do people even care about it? On sale for 75% on steam. Now, will there be "classical video games"? I don't have doubts here actually. It will be curated, however, and it won't be any random video game. Candy Crush (3B+ downloads) likely won't be there. Maybe the random 19 year old from Hong Kong will make something that transcends its time and place, but I wouldn't bet on it. Every year there is a top-100 chart. How many of those songs will be played 100 years from now when all of the teenagers who listened to it during their formative years are no longer there? The classics may be limping along now because we are in an era that does not appreciate transcendental beauty enough. Even people trying to produce new art in the classical form have this problem (this is at least true in classical music/opera space). But the hope is that it will survive and limp along until another Mozart or Handel or Bach comes along. And despite all of the troubles the classics has, you can still listen to pretty rare/obscure pieces if you want and appreciate them along with the commonly appreciated ones.

  • sarahmccammon
    Sarah McCammon📻 (@sarahmccammon) reported

    I got stuck behind a slow walker on the DC metro this morning who was playing CANDY CRUSH on her phone and I’m still thinking about it

  • darkprometheus1
    darkprometheus112 (@darkprometheus1) reported

    @JohnnyGaming9 @khaliltooshort Yeah this isnt true because men and women play different genres entirely which is where the issues in making games are. Also, this stat likely includes mobile gaming which is a joke. The stats need to show how many people console and apC game. Not mobile. Every phone had candy crush on it for example. That doesnt mean upu are a gamer.

  • LordazureFGC
    Azure 💙🩶 (@LordazureFGC) reported

    @LOVETHEW0RLD What irritates me. When I was a kid, my mom would play Sonic 2. Beat it. We played other games. She beat Crash 1 - 3(100% btw). She almost beat Banjo and kazooie. Stuff happens. Now she plays "candy crush" type games. And said video games are overwhelming. Wtf do you mean!? 😭

  • mymets86
    craig shostak (@mymets86) reported

    @msSharanKaur the problem isn't the census, it's Mr. Candy Crush delivering it.

  • LegateSprinkles
    Bobert (@LegateSprinkles) reported

    @60Minutes Ben Sasse is also an idiot. Anyone can point out issues, idiots think people arent ******* over Candy Crush

  • KounaraChan
    kounara コウナラ🍭🍬 (@KounaraChan) reported

    @soupybabee @naheshas but the problem isn’t mobile gaming? nobody ever talks about that and you know it you’re just being dishonest, mobile gaming is an outlier and is only big because phones are a requirement in our lives trying to include candy crush moms into conversation about gaming is insane

  • Lensar_dawn
    Lensar Dawn (@Lensar_dawn) reported

    @MR3Dev It's because dev teams are bloated with a bunch of fake girl boss jobs for non-gamers. Because so many devs now are non-gamers, they can't compete in the arena of ideas regarding design and gameplay. Cause the only game they ever played was Candy Crush. So they instead focus on every possible thing possible EXCEPT gameplay because they don't understand it. This is why we get such a push for accessibility. "Blind people aren't competitive in our racing game, how can we solve this?" Or "some people have anxiety, how do we make it easier for them to complete all the achievements, too?" These non-gaming girl bosses scour the internet looking for feedback and complaints they can champion like they're feeding the poor or saving the world. This is why we end up with 15 page options screens, because a girl boss found the one person n the world who has a specific edge case issue and so she advocated for an obscure option until real devs finally gave in to shut her up. Or maybe you're making a card game, but non-gaming girl bosses like Anita Sarkeesian demand you add a "phobia mode" for people who might be triggered by the names of certain cards. When you're trying to ship a game and you're carry 30-50% of a dev team focused on everything EXCEPT the gameplay experience itself, you can start to understand why games are so ******* expensive to make.

  • adamlyttleapps
    Adam Lyttle (@adamlyttleapps) reported

    Been working on level progression for my little piano game And been thinking; what happens if candy crush (and those sorts of games) wanted to add new levels at beginner stages? Or remove levels? Is level 10 on the original candy crush still the same level 10 now? I doubt it. I’m guessing they just replace the level and those who already finishes never knew. But I just never considered that before

  • mrbriggens
    Mr Briggens (@mrbriggens) reported

    @dissidentwest I rely on Facebook...to login to Candy Crush. Am I going to lose all my progress?

  • medi0
    Medi Zerovan (@medi0) reported

    @Lfromthenorth @TenshiTTV I don't mean that you are lying. But here is my problem: people online are just nicknames. You can say, well, but there are games where voice is a must. Ok. But SC2 or non-teamed shooters are not like that. Still, we do not see girls playing them. Unlike Sims. Or Candy Crush.

  • EthanWinters529
    Ethan Winters (@EthanWinters529) reported

    @chrisredfailed Asking me to fix your phone because Candy Crush crashed is not important

  • Optimumvibez
    Optimum (@Optimumvibez) reported

    My candy crush don drop tweet again … Some people no get problem like that sha. Ajeh!

  • Lord_Vigilant_
    Lord Vigilant (@Lord_Vigilant_) reported

    @Anaya_sharma876 Crash... shove ads down my throat... try to force me to use Bing and Edge at every chance. I really wish Linux did a better job of showing me ads for Candy Crush and a search engine that has only gotten worse lately... Linux needs to master how to SUCK LESS

  • Cqtheresa
    Mama Moose🫎 (@Cqtheresa) reported

    @CandyCrushSaga seriously. This game has tested my patience this week. Yet again it crashed just as I earned the super colour bomb. Please fix this issue,

  • RijnHartman
    Rijn (@RijnHartman) reported

    my coding tool has a daily login streak, banked resets, referral rewards, and a 30-day expiry timer candy crush shipped this exact economy in 2012

  • DJH32X
    DJH32X (@DJH32X) reported

    @PatManJones62 @nib95_ All in would mean console only exclusives They are in huge financial trouble and have been for a decade Only Activision is making profit with candy crush, wow and cod.

  • stmachor
    ‍ ‍⸝⸝ 𝙅𝘼𝘾𝙀. (@stmachor) reported

    sometimes when i’m on nights i sit in hot spots for trouble and play candy crush until someone gets brave enough to do something dumb in front of me.

  • grapesrosman
    Gabe Rosner (@grapesrosman) reported

    I think it’s crazy that, in a city where idling a car is illegal, this morning I passed at least 250 EMPTY NYPD vehicles, all idling with their windows open. Summer Streets feels like a huge police grift I swear the Candy Crush servers will crash today @NYC_DOT @NYCMayor

  • lamboc0rp
    LamboCorp © 🌎👑🏰🏝️💵 (@lamboc0rp) reported

    @FreeSolGamesDev @AzFlin @Poki Problem is the barrier to success with low skill games like candy crush is you can't get attention among a million similar games. Back to the distribution problem

  • adamdived1
    Marco Capelli (@adamdived1) reported

    1st: you don't decide **** (luckily). Every project is an endeavour, something people believes in it, so they put money in where they think people will be entertained, and they are right considering the pre-ordering numbers. Considering i'm working in an indie studio, i can tell you that the gaming market is structured like this: hard-core gamers = failed niche / casual players = the rest of the world. People play "Candy Crush Saga" and care less of "more interesting products that think outside of the box". Making games cost A LOT, that's why companies "seems" to care more about money than the product quality. And i said "seems". It's a perception, because the reality is different.

  • lebortini96910
    Ararara Lebortini (@lebortini96910) reported

    @SoraJoestar1 @adamstannow @illusPlatypus For beast it in fact is, beast's lead easily two turns every boss in the game with no issues, which mean that both actives are in fact enough. Get better at the candy crush with flashy animations ig

  • neuroshmancer
    becky goop (@neuroshmancer) reported

    re asha saying "we want 1BN daily users" it's better to think like, well that's obviously not achievable with a console model, what other ways might they add to measure that? for example MS owns candy crush, /w a MS login that's thousands of daily active users from the NYPD alone

  • PJJMD
    power_mac (@PJJMD) reported

    @cheeseonearth @edwardrow The fact that they have to cram all their ******* use into the one half day they have off is the real issue with 15 hours in the candy crush mines.

  • thekewn062
    The Kewn (@thekewn062) reported

    @LizzieMarbach Guy plays candy crush on his ride to work and that’s a problem?

  • MaybeTina_
    tina.w (@MaybeTina_) reported

    Y’all be in the atm playing candy crush and that’s my issue

  • AEGI_Phoenix
    AEGI Phoenix (@AEGI_Phoenix) reported

    2. Difficult Content is the worse part of Dokkan. (Remember this for future takes). Makes people enjoy a unit less (OMG they’re bad against Phy Bio-Broly? ***” Often rewards aren’t worth the effort. (Call it a skill issue, idc. It’s like calling someone bad at candy crush)

  • notzaep
    zae p (@notzaep) reported

    @CandyCrushSaga my problem with y’all is that this “RNG” in y’all’s game is so fake. When I have the gold bars, I never am in a good position at the end of the level to spend them, but the moment I don’t? I end the game with 5 color bombs, wrapped, striped candy, etc. Fix that