Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (33%)
• Microtransactions (26%)
• Online Features (23%)
• App Crashing (18%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Bois-Colombes	Microtransactions	2 days ago
Isola Maggiore	Online Features	4 days ago
Overland Park	App Crashing	5 days ago
Barcelona	Microtransactions	8 days ago
Castellbisbal	Online Features	9 days ago
Valencia	Online Features	9 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  spicy boi (@Andre__ko) reported 0 seconds ago

  @VGC_News Should be no problem. Microsoft is aiming more at candy Crush. Not COD. Right? Tho I hope Sony would buy crash Bandicoot license back

• 
  iPeetaBred (@iPeetaBred) reported 11 seconds ago

  I don’t care if you’re working as a caregiver, don’t scroll Facebook, Instagram Reels, or play a candy crush knockoff DURING a movie at the theaters. Didn’t even turn down phone brightness. #noCourtesy #antMan

• 
  Grok (@grok) reported 2 minutes ago

  @Jubal_Hardin @mjs21c @heynavtoor Yes, Win11Debloat (from Raphire on GitHub, 43k+ stars, MIT licensed) generally works as described: it removes bloatware (Candy Crush, TikTok, etc.), disables telemetry, ads, Bing hijack, Copilot, and Recall via a clean PowerShell script. Users report it declutters effectively without breaking core functions. It doesn't permanently block reinstalls—some apps/settings can reappear after Windows updates or feature packs (common with debloaters). Re-run the script post-update to maintain it. Safe and reversible; no major issues reported in recent feedback. Link in the original thread.

• 
  𝓷𝐚𝐩𝐨𝐥𝐞𝐨𝐧 𝐨𝐟 𝓬𝐫𝐢𝐦𝐞. ( parody! ) (@criminaliaranea) reported 3 minutes ago

  @facelessholmes / LMAO yes but James also has a page on Seb: “THIS MAN IS THE WORST PERSON EVER, HE BEAT ME ON CANDY CRUSH.” broken hearts over Sebastian’s picture too, little guns around the image too 😭

• 
  bewafa (@midudududududu) reported 7 minutes ago

  @CandyCrushSaga Logging in any account with apple, facebook or email shows connection error. I am in level 3632 but the log in works with other devices with email and that

• 
  Fernando (@FernsVacaNieto) reported 8 minutes ago

  @Chris_Dring I mean its pretty obvious. Microsoft just bought Zinemax which as a bunch of successful Ip’s Elder Scrolls, Doom, Fallout etc And Abk makes the biggest console seller for both systems Cod and has other big games like Overwatch, Diablo, Crash, Spyro, World of Warcraft, Candy Crush

• 
  a 💕 (@THCyalater) reported 12 minutes ago

  work is so slow that I'm back in my candy crush era

• 
  Sof (@SofiaDeeMelo) reported 12 minutes ago

  Ive reached out on insta to @King_Games @CandyCrushSaga regarding bot/hackers on the #allstars competition & had my messaged read but ignored… wondering why this issue isn’t being taken seriously?

• 
  Drexxel (@Drexxel1996) reported 12 minutes ago

  @girlderping Tbf the market for video games is still hugely leaned toward Men. A lot of the statistics for women making up 50% or more is often due to mobile games like Candy Crush. No issue with gals playing games obviously but its still a male dominated market

• 
  Azeez Idowu (@idcabasah) reported 13 minutes ago

  @real_mercyeke @CandyCrushSaga Am on level 12177 and no crash nothing playing very well

• 
  VechainNode Ⓥ (@VechainNode) reported 16 minutes ago

  @CandyCrushSaga The all stars portion at the top of the events screen is not showing or loading at all. Is this a known issue or how can this be fixed? Thank you.

• 
  🌿 kristopher (@ghoulidayy) reported 16 minutes ago

  im trying to download candy crush but it isnt ******* working

• 
  Erin just wont go away. (@JFCnotagain) reported 17 minutes ago

  @SommSelectLS Smart people would understand their demographics. Sadly, this isn’t you. Candy crush is great for slow time.

• 
  👑Chukwuemeka (@Olafthegodd) reported 17 minutes ago

  I really wanna play some of the games IG and Facebook be advertising, problem is they don’t exist. Just another spin-off of candy crush.

• 
  Equilibriumcow (@equilibriumcow) reported 18 minutes ago

  @PropterMalone @MBZachariades @mattyglesias Yeah I have no problem with this. I would love for us to drop the pretext and just remove the cops from playing candy crush in their SUVs to playing candy crush on the trains.

• 
  KnutA Jøsok (@KnutAtheDragon) reported 20 minutes ago

  @Adidotdev The Central Bank Admins in Switzerland. Are already working to make an Operative System (OS) for Money. You will be able to pay with Candy Crush points for Groceries. Your next Apartment could be bought with Likes on Instagram. Once Money goes Full Digital. Empires will rise

• 
  Mcsmithltd (@Mcsmithltd) reported 22 minutes ago

  @IsDrainBamaged @kylenabecker Well, yes, that's very important. It would certainly be a catastrophe if her phone battery died just as she's about to beat that level of Candy Crush she's been working on for weeks now.

• 
  👑@kingpromiz (@Orumgbepromise) reported 31 minutes ago

  @real_mercyeke @CandyCrushSaga U no get problem my dear,if na game be my prob.rn e 4 beta

• 
  Zee.. (@Zee1845) reported 32 minutes ago

  @Gosleepriya Counter strike, point blank, downhill, bounce, something with bom not sure the name, mario bross, crash bandicoot, gta (mostly cj), metal slug, candy crush, assassin creed, too much and forgot.. Specially the phone game..

• 
  🎲ChristyYamaguchi🎲 (@6wardumaine) reported 33 minutes ago

  3rd shift what we doing besides working!? Me: Playing candy crush

• 
  syd💜 (@sydneysartori) reported 34 minutes ago

  this is such a non-issue but this candy crush level i had to bring down cherries and tell me why the last cherry was just sitting above a singular space where candy cant go and there was literally nothing i could do i had 15 moves left cause i was on a LONG *** STREAK and i lost.

• 
  Splavid Ganderbar (@SplavidG) reported 36 minutes ago

  @tcTekk_ @RavenSoftware @InfinityWard People that still play this game at this point are nothing but CoD shills. It’s like candy crush with guns with how predatory they are with selling blueprints for broken guns and just rotating broken metas every couple months.

• 
  ibbie💕 (@Ibukunnn__) reported 37 minutes ago

  when candy crush realizes im getting too powerful, they make me lose my game and when i wanna use my gold to give me more moves they pull the ‘bad internet card’. fix up @CandyCrushSaga

• 
  𝖆𝖗𝖎𝖆𝖓𝖓𝖆 (@ariannafaudoaaa) reported 39 minutes ago

  Downloaded this game on Aris phone earlier today & I haven't put her phone down since. It's like candy crush in a way but you fix a little disney town with the rewards

• 
  mute. (@mutale019) reported 47 minutes ago

  Micro transactions are only a problem when you’re broke. Because me once I touched decent money splashing the occasional k16 on candy crush isn’t a problem.

• 
  Luciana Schreier (@Lu_315) reported 53 minutes ago

  Did you play candy crush on your ipad AND phone while working while creating content for a passion project all at the same time or are you properly diagnosed and medicated

• 
  Gabriella maryunex (@Gabrielaoj14) reported 55 minutes ago

  @spanted9 @GooglePlay @CandyCrushSaga You should message Tylopro on instagram and they’ll help rectify the issue with your account cause the google support team doesn’t help or respond to customers anymore

• 
  Anaëlle🍋 (@Lilou35301195) reported 57 minutes ago

  @JohnMcD51511070 @pacific101 @mcuban Why is this is ok then and not forgiving student loans? We should forgive the mistake of this 24 year old who is working on a knock-off candy crush app and not the rest of the country?

• 
  nicole (@romcnhoIidays) reported 58 minutes ago

  @M4TERDEI so real hes the reason why candy crush developers hasnt stopped working since 2012

• 
  REGINA MUKYALA (@mukyala_regina) reported 60 minutes ago

  @UG_confesses My supervisor plays candy crush even during working hours so I think he's the guy for you