Candy Crush

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Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Candy Crush Outage Chart 01/26/2026 10:35

At the moment, we haven't detected any problems at Candy Crush. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

  1. Glitches (38%)

    Glitches (38%)

  2. App Crashing (19%)

    App Crashing (19%)

  3. Online Features (15%)

    Online Features (15%)

  4. Microtransactions (15%)

    Microtransactions (15%)

  5. Sign in (12%)

    Sign in (12%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomBarnet Sign in
United StatesKansas City Glitches
United KingdomNormanton App Crashing
AustraliaBrisbane Online Features
FranceBrionne Glitches
South KoreaIncheon Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • BarbJHanson Barbara Hanson (@BarbJHanson) reported

    @CandyFriends what's up with this game? No Facebook or Twitter posts in months. Now no daily quests. Please fix. This is my favorite Candy Crush game.

  • GrislyBare77 Grisly Bare 🇺🇸 (@GrislyBare77) reported

    @amylouvoodoo "It just keeps beeping & there's all these random numbers scrolling across the screen! Plus, the touchscreen is broken & I can't even find Candy Crush."

  • UnofficialEdd Unofficial EDD HELP (@UnofficialEdd) reported

    @CandyCrushSaga is the server down guys? 😔

  • Vi0letsunshine Ashley Padilla (she/her) (@Vi0letsunshine) reported

    Serious question: are ppl able to open their candy crush app?? Mine is not working and it’s annoying me!

  • julia1234567 j (@julia1234567) reported

    yes I’m on level 1500 of candy crush no I don’t have a problem

  • amyummy Nurul Aimi (@amyummy) reported

    @CandyCrushSaga please please please check this issue. It’s unfair! How come I only get 12 moves but my friend got 35 moves in this exact same level? I need to win 3 stars. I’ve been playing level 854 for years & nothing changes! Please do something 😔😔😔

  • TheJefe_Eli €li Mansa (@TheJefe_Eli) reported

    @nqlrys It’s not trash, but it is so slow, candy crush took up most of my attention than the first two episodes. It’s corny funny though.

  • burntvedt Thor Burntvedt (@burntvedt) reported

    @Neilioo I just inherited at 2011 Ipad... same problems. At least I can still play candy crush

  • Brygida_Poland Brygida_Poland (@Brygida_Poland) reported

    @djspapa @CandyCrushSaga I'm on 536 level and already have problems. 🤭

  • Tw4ter Tnetennba 😷❌🇪🇺 (@Tw4ter) reported

    @JamesKosur ps. I was only being frivolous. Same fb problem here, but my family solved it for me. One of them bombarded me with suggestions like playing Candy Crush. On realising it was injurious to my well being I left about 8 years ago

  • hannagorji banana (@hannagorji) reported

    my mom calls candy crush “candy crash” and i can’t tell if it’s her persian accent or if she rlly thinks the u is an a

  • lucydisgrace (redacted) (@lucydisgrace) reported

    getting back into bed and playing candy crush and/or solitaire always fixes every single one of my problems without fail

  • GeniusMe707 Genius (@GeniusMe707) reported

    i know i’ve tweeted about this like 5 times but my keyboard sounds like candy crush and i’m going insane i can’t TYPE without thinking of candy crush how do i fix this

  • _AndreaAngulo_ Andrea Angulo (@_AndreaAngulo_) reported

    @CandyCrushSaga @King_Games Hi! Is this issue still under investigation? 👉"There was a connection error. Try again in a bit" +7 months that I can't connect to my King/Facebook account. Already sent 5 msgs to support center, but I don't get a solution for this. Can't get boosters, play competitions, etc 😞

  • WatsonProjectYT TheWatsonProject (@WatsonProjectYT) reported

    The ESPN app and ESPN+ are the most broken pieces of technology in our modern world. Damn Candy Crush has better servers. SMH

  • TrueDefective ZD Gordon (@TrueDefective) reported

    If they are having trouble distributing vaccines to older people they should just make it a prerequisite to getting any technological help. Sorry Granny, I cannot help you WhatsApp your Candy Crush opponent until you get the shots.

  • JB801 Janice Bowling (@JB801) reported

    @CandyCrushSaga any known issues?? I can’t open the app

  • arsed_no NoOnesArsed (@arsed_no) reported

    @YOSHEROSE Agreed, everyone is entitled to their own opinions. Where it becomes an issue is when certified Facebook Professor Karen has taken time from her busy candy crush schedule to “educate” people on her advanced vaccination knowledge and also won’t wear a mask.

  • homegrownwumpa J4ke (@homegrownwumpa) reported

    Hey guys what's up I'm hyped for this Crash on the run game because I consume all the games by King I actually don't know or care about this IP I just live off of Candy Crush haha hehe hoooohoooooooooooooo

  • Casita80 Cricket (@Casita80) reported

    @redditstatus Playing candy crush at lunch because reddit isn't working for me. "We had some trouble getting to reddit"

  • OrjiUka Just Call Me Orji (@OrjiUka) reported

    If not for Candy Crush Saga I am sure I would have hit and probably broken my laptop in anger. Because what is this?

  • theScruggles_ Girl Melanie (@theScruggles_) reported

    Because I scrolled TikTok and played Candy Crush all day instead of working, my Friday night is gonna consist of me trying to make it up lol.

  • HarlemFlipper Harlem Flipper (@HarlemFlipper) reported

    @blainedearth @SenatorMeow i am having trouble using candy crush to trade stonks

  • filled_soul 🦋Lupita’s cousin🦋 (@filled_soul) reported

    I miss the days when getting to a higher level in candy crush and temple run were my biggest problem😒

  • Onlyonewils Always Tired😪 (@Onlyonewils) reported

    So I shouldn't play candy crush because I'm a man?! Lmao,that's your problem,I'm already on level 2500

  • JoTechTracker CAR TRACKER 🚗 (@JoTechTracker) reported

    Until you have played the last level on CANDY CRUSH, Problem no dey finish.

  • TheJefe_Eli €li Mansa (@TheJefe_Eli) reported

    Excruciatingly slow. Like I’m paying more attention to candy crush then Wandavision

  • crottvh Marja Crotty-v Hoorn 😷 (@crottvh) reported

    @CandyCrushSaga Since I updated my iPhone yesterday, Candy Crush Saga isn’t working anymore. Did you get more complains and what do you advice me to do without losing my levels (I’m at level 8635)! Thanking you in anticipation.

  • FCKOFFSUTTON 𝙝𝙤𝙬𝙡 𝙥𝙚𝙣𝙙𝙧𝙖𝙜𝙤𝙣 (@FCKOFFSUTTON) reported

    @averythingisok someone’s untangling their childhood problems on a phone call and you’re like “mhm... mhm...” playing candy crush

  • alexxpaolaa tres. (leches) (@alexxpaolaa) reported

    Forgot my candy crush login...