Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (38%)
• Online Features (22%)
• Microtransactions (22%)
• App Crashing (16%)
• Sign in (3%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Castellbisbal	Online Features	7 hours ago
Valencia	Online Features	13 hours ago
Cavaillon	Online Features	1 day ago
Creil	Glitches	6 days ago
Waterford	Glitches	9 days ago
La Paz	Glitches	11 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Fernando (@FernsVacaNieto) reported 31 seconds ago

  @Chris_Dring I mean its pretty obvious. Microsoft just bought Zinemax which as a bunch of successful Ip’s. Elder Scrolls, Doom, Fallout etc And Abk makes the biggest console seller for both systems and has other big games like Overwatch, Diablo, Crash, Spyro, World of Warcraft, Candy Crush.

• 
  syd💜 (@sydneysartori) reported 4 minutes ago

  this is such a non-issue but this candy crush level i had to bring down cherries and tell me why the last cherry was just sitting above a singular space where candy cant go and there was literally nothing i could do i had 15 moves left cause i was on a LONG *** STREAK and i lost.

• 
  Sir Michael Anthony Carrasquillo (@carrasquillo784) reported 10 minutes ago

  @King_Games I have Candy Crush Soda Saga and since I updated the game I was automatically signed out and my level of 532 is still there but now IT WONT LET SIGN BACK IN! :-( keeps saying “ there is a connection error please try again later.

• 
  تَسنيمـ (@Tasniime_) reported 10 minutes ago

  Couldn’t help but laugh the minute my colleague at work said “ya3teeki el 3afye”. I was playing candy crush underneath my desk and she thought i was working🤡

• 
  Joy Tsai (@kiba226) reported 10 minutes ago

  @CandyCrushSaga The candy falling speed for 1.250.0.2 is too slow, I don’t like it. Can you please change it back?

• 
  承⁷ (@nigiriwaste) reported 11 minutes ago

  @louvjinmin No trust it really is just candy crush,you have to finish the levels to get stars and the more stars you have the more cutscenes you get so BTS can fix up the island and what not

• 
  ice jj fish (@jessicashcarti) reported 16 minutes ago

  candy crush is the reason i have issues

• 
  VechainNode Ⓥ (@VechainNode) reported 19 minutes ago

  @CandyCrushSaga The all stars portion at the top of the events screen is not showing or loading at all. Is this a known issue or how can this be fixed? Thank you.

• 
  kpegelow (@kpegelow4) reported 23 minutes ago

  @CandyCrushSaga It would be sweeter if your game was working. When you click on play a pop up shows up that says something about a level push but when you try to click out of it, it seems to be stuck because it goes no place and you cannot play the game.

• 
  Ted "Theodore" Kaczynski (@ilovepets420) reported 24 minutes ago

  @vogon @Father_Wendigo the replies are all talking about this is clearly user error, the owner should have set up "pin to drive". ******* app car. candy crush bullshit automobile.

• 
  thoughtsnobodyasked4 (@nobodyaskedme7) reported 28 minutes ago

  @CandyCrushSaga why can't i log into my king account? Says connection error multiple times on app

• 
  Trisha Astin (@AstinTrisha) reported 28 minutes ago

  @strangerous10 Playing candy crush.?? Put your phones away, you are supposed to be working for Australia.

• 
  Trish Kemke (@pkemke) reported 29 minutes ago

  Hey Candy crush - game will not let me spend my gold bars - Pleas fix this. #CandyCrushSaga #

• 
  Christopher G. (@ChriGartner) reported 32 minutes ago

  @codyxwin @Chris_Dring You mean rather the Xbox insecurities. They should be happy now. They said this acquisition was about mobile, candy crush and King for them. And they are allowed to acquire King without any problems. So if they didn’t lie, they should be happy now ;)

• 
  Fernando (@FernsVacaNieto) reported 34 minutes ago

  @VGC_News Hiw many IP’s will Microsoft have bought in the last 2 years if this deal goes thru? Call of Duty (biggest multiplayer), Overwatch (big multiplayer, Elder Scrolls, Doom, Workd ofvWarcraft,?Fallout, Diablo, Crash, Spyro, Evil Within, Tony Hawks Proskater, Wolfenstein, Candy Crush

• 
  Scott Benzie (@SwBenzie) reported 37 minutes ago

  @Pagmenzies @MelissaMbarki The hilarious thing about the tiktok boogeyman is these are the same people that have no problem clicking "give app access to your photos and storage" for a round of Candy Crush.

• 
  nicole (@romcnhoIidays) reported 43 minutes ago

  @M4TERDEI so real hes the reason why candy crush developers hasnt stopped working since 2012

• 
  GOLDENVICTORYMAN (@BigotsCryForMe) reported 43 minutes ago

  @Villgecrazylady There is evidence that playing video games increases problem solving skills. But I never played Candy Crush.

• 
  Steward (@wolfybbad) reported 44 minutes ago

  @Ethantmercer @SakshiSugandhi Windows is for me what everyone else says about linux. Today I booted into win11 and my mouse didnt work. Often my file explorers crash completely when just viewing folders, the start menu basically is 50/50 if its gonna work at all and when it does its feeding me candy crush ads

• 
  Charlotte Lacey (@lottie_thfc) reported 44 minutes ago

  Apparently paratici is working as normal on what his candy crush score cause it sure as hell ain't working on transfers

• 
  Juhspam ***** (@JuhspamB) reported 44 minutes ago

  .@CandyCrushSaga y’all need to stop with FORCING us to play the stupid lil tournament for the 500 gold bars MULTIPLE times a day. You used to be able to exit it and now we HAVE to join or force close the app and restart. I spend too much money on it to be this annoyed. Fix please

• 
  🎲ChristyYamaguchi🎲 (@6wardumaine) reported 45 minutes ago

  3rd shift what we doing besides working!? Me: Playing candy crush

• 
  ElonMars.algo (@ElonMars_fren) reported 45 minutes ago

  @NFOLDEDpaper Im at work on break. Buddy comes in and everyone is on their phones. Hes like “youre all deep on thought”. Ones playing candy crush another is zombie scrolling and im working. Grind dont stop just because of a “break”.

• 
  🇬🇧Derek🇺🇦 (@djspapa) reported 45 minutes ago

  @CandyCrushSaga please can you say when the next app update for your game will be? 🤔 I’m experiencing lots of bugs, issues and problems with the current version.

• 
  Equilibriumcow (@equilibriumcow) reported 46 minutes ago

  @PropterMalone @MBZachariades @mattyglesias Yeah I have no problem with this. I would love for us to drop the pretext and just remove the cops from playing candy crush in their SUVs to playing candy crush on the trains.

• 
  🌿 kristopher (@ghoulidayy) reported 50 minutes ago

  im trying to download candy crush but it isnt ******* working

• 
  Gawd (@PrantikJha2) reported 53 minutes ago

  @zamdoteth @Helloimmorgan I'd say the problem is that u need to own a sewer pass to play so it's not really free. but mid is just a perspective imo. candy crush is mid too, but it pulled numbers. yuga got enough attention for this game, seeing as it's not even free and super trash. proof of concept imo

• 
  Büsybódy (@catchmeifyoufit) reported 55 minutes ago

  @Saka_sticc @real_mercyeke @CandyCrushSaga Ogbeni na typing error. I meant she no need buy any bars.

• 
  Carl Haworth (@CarlHaworth01) reported 59 minutes ago

  @CandyCrushSaga such a shame that you really slow down any advancement in the game after a certain level without having to spend money. I’m aware that it’s a business but hey give the tight ****** players a bit of a chance

• 
  Mel UG (@eagleeye_Pam) reported 59 minutes ago

  @real_mercyeke @CandyCrushSaga Money is not the solution to every problem.