Candy Crush status: app issues and outage reports

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Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (IST)	Number of reports	Baseline
Apr 17, 7:50 AM GMT+5:30	0	0
Apr 17, 8:10 AM GMT+5:30	0	0
Apr 17, 8:30 AM GMT+5:30	0	0
Apr 17, 8:50 AM GMT+5:30	0	0
Apr 17, 9:10 AM GMT+5:30	0	0
Apr 17, 9:30 AM GMT+5:30	0	0
Apr 17, 9:50 AM GMT+5:30	0	0
Apr 17, 10:10 AM GMT+5:30	0	0
Apr 17, 10:30 AM GMT+5:30	0	0
Apr 17, 10:50 AM GMT+5:30	0	0
Apr 17, 11:10 AM GMT+5:30	0	0
Apr 17, 11:30 AM GMT+5:30	0	0
Apr 17, 11:50 AM GMT+5:30	0	0
Apr 17, 12:10 PM GMT+5:30	0	0
Apr 17, 12:30 PM GMT+5:30	0	0
Apr 17, 12:50 PM GMT+5:30	0	0
Apr 17, 1:10 PM GMT+5:30	0	0
Apr 17, 1:30 PM GMT+5:30	0	0
Apr 17, 1:50 PM GMT+5:30	0	0
Apr 17, 2:10 PM GMT+5:30	0	0
Apr 17, 2:30 PM GMT+5:30	0	0
Apr 17, 2:50 PM GMT+5:30	0	0
Apr 17, 3:10 PM GMT+5:30	0	0
Apr 17, 3:30 PM GMT+5:30	0	0
Apr 17, 3:50 PM GMT+5:30	0	0
Apr 17, 4:10 PM GMT+5:30	0	0
Apr 17, 4:30 PM GMT+5:30	0	0
Apr 17, 4:50 PM GMT+5:30	0	0
Apr 17, 5:10 PM GMT+5:30	0	0
Apr 17, 5:30 PM GMT+5:30	0	0
Apr 17, 5:50 PM GMT+5:30	0	0
Apr 17, 6:10 PM GMT+5:30	0	0
Apr 17, 6:30 PM GMT+5:30	0	0
Apr 17, 6:50 PM GMT+5:30	0	0
Apr 17, 7:10 PM GMT+5:30	0	0
Apr 17, 7:30 PM GMT+5:30	0	0
Apr 17, 7:50 PM GMT+5:30	0	0
Apr 17, 8:10 PM GMT+5:30	0	0
Apr 17, 8:30 PM GMT+5:30	0	0
Apr 17, 8:50 PM GMT+5:30	0	0
Apr 17, 9:10 PM GMT+5:30	0	0
Apr 17, 9:30 PM GMT+5:30	0	0
Apr 17, 9:50 PM GMT+5:30	0	0
Apr 17, 10:10 PM GMT+5:30	0	0
Apr 17, 10:30 PM GMT+5:30	0	0
Apr 17, 10:50 PM GMT+5:30	0	0
Apr 17, 11:10 PM GMT+5:30	0	0
Apr 17, 11:30 PM GMT+5:30	0	0
Apr 17, 11:50 PM GMT+5:30	0	0
Apr 18, 12:10 AM GMT+5:30	0	0
Apr 18, 12:30 AM GMT+5:30	0	0
Apr 18, 12:50 AM GMT+5:30	0	0
Apr 18, 1:10 AM GMT+5:30	0	0
Apr 18, 1:30 AM GMT+5:30	0	0
Apr 18, 1:50 AM GMT+5:30	0	0
Apr 18, 2:10 AM GMT+5:30	0	0
Apr 18, 2:30 AM GMT+5:30	0	0
Apr 18, 2:50 AM GMT+5:30	0	0
Apr 18, 3:10 AM GMT+5:30	0	0
Apr 18, 3:30 AM GMT+5:30	0	0
Apr 18, 3:50 AM GMT+5:30	0	0
Apr 18, 4:10 AM GMT+5:30	0	0
Apr 18, 4:30 AM GMT+5:30	0	0
Apr 18, 4:50 AM GMT+5:30	0	0
Apr 18, 5:10 AM GMT+5:30	0	0
Apr 18, 5:30 AM GMT+5:30	0	0
Apr 18, 5:50 AM GMT+5:30	0	0
Apr 18, 6:10 AM GMT+5:30	0	0
Apr 18, 6:30 AM GMT+5:30	0	0
Apr 18, 6:50 AM GMT+5:30	0	0
Apr 18, 7:10 AM GMT+5:30	0	0
Apr 18, 7:30 AM GMT+5:30	0	0
Apr 18, 7:50 AM GMT+5:30	0	0

At the moment, we haven't detected any problems at Candy Crush. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

Glitches (34%)
Microtransactions (24%)
Online Features (21%)
App Crashing (18%)
Sign in (3%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Overland Park	App Crashing	8 hours ago
Barcelona	Microtransactions	3 days ago
Castellbisbal	Online Features	4 days ago
Valencia	Online Features	4 days ago
Cavaillon	Online Features	5 days ago
Creil	Glitches	9 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

👑@kingpromiz (@Orumgbepromise) reported 2 minutes ago
@real_mercyeke @CandyCrushSaga U no get problem my dear,if na game be my prob.rn e 4 beta
bharat mhatre (@mhatrebharat) reported 4 minutes ago
@Jaygupt65853736 @Vivo_India This same thing happened to me yesterday while playing the Candy crush game suddenly. I am shocked why this happened with no water or drop damage. Now my mobile is out of warranty 05/10/2022 within 17 months. What is fault don't know but this seems to be quality issue definitely
Father Zbalzzonya (@zbalzzonya) reported 8 minutes ago
@OrellianTay @MrAndyNgo I dont think you feel this way..I think you're just a slow adult, with access to a shiny screen thing that plays candy crush, and your uncle, who lets you sit on his lap, masturbates and types this drivel for you. its ok, just don't procreate.
🦊BrewerBomb🦊 (@BrewerBomb) reported 8 minutes ago
@dark1x It's just funny to see that being lined up aside stuff like Warcraft and COD. Oh yeah I'm so hyped about the Microsoft Activision deal, they'll own Candy Crush now! It could have been anything else like Crash Bandicoot or THPS.
Thand (@ThandiMaler) reported 8 minutes ago
People Played games like candy crush and some other games where they had to wait a while for their “lives” to be full again before they can continue. Just a different generation buy same issue.
SONG MINGI PINK HAIR addicted ⩜⃝tz 🫧 (slow) (@AkiraElrien) reported 9 minutes ago
@dingddeonghwa I'm also very slow at this game, but even with candy crush I'm not good :')
MargaretG (@alpinesnow55_g) reported 13 minutes ago
@itz_swoops Yup, all this time it was no problem for Candy Crush to be full screen either way. Now, suddenly, they had to change?
Trish Kemke (@pkemke) reported 14 minutes ago
Hey Candy crush - game will not let me spend my gold bars - Pleas fix this. #CandyCrushSaga #
Help me, AERYNNNNNN!! (@opheIiageorge) reported 14 minutes ago
CANDY CRUSH SODA SAGA STARTED VIBRATING AGAIN...I totally quit playing it when I got this phone bc the vibrations in the game went away and that was what made it satisfying. Kept trying to find a way to turn them on. Now they're SUDDENLY working again? Ok then!
Dr. Reverend Crush Ph.D (@ReverendCrush) reported 16 minutes ago
@EricVBailey OOooh one of my old game dev instructors in college _hated_ Candy Crush. This was the time when King was in hot water for ripping off another dev's work, so perfectly understandable. It'll probably be Microsoft's problem to deal with soon...
gabriella (@gabriel91842784) reported 25 minutes ago
talk and process my problems❌play candy crush 24/7✅better than therapy fr
Carl Haworth (@CarlHaworth01) reported 26 minutes ago
@CandyCrushSaga such a shame that you really slow down any advancement in the game after a certain level without having to spend money. I’m aware that it’s a business but hey give the tight ****** players a bit of a chance
Rhonda Santis (@lib_crusher) reported 26 minutes ago
Crime is a big issue on voters minds. They head to the polls to decide on which platform they like best: 1. More cops to lecture crime victims 2. More cops to ensure each officer gets 1 hour of on-duty candy crush per shift 3. More cops to develop a new pro-cop candy crush
mute. (@mutale019) reported 26 minutes ago
Micro transactions are only a problem when you’re broke. Because me once I touched decent money splashing the occasional k16 on candy crush isn’t a problem.
ella (@ellaex0tic) reported 30 minutes ago
ive been working on one candy crush level for 5 days and I JUST BEAT IT BUT MY PHONE DIED RIGHT BEFORE THE LEVEL FINISHED SO IT DIDNT SAVE
stallion (@_STARGIIIRL_) reported 31 minutes ago
Im protesting candy crush. I think I’m on day 5 or something and as an addict that’s pretty something. Go to hell candy crush! Or rather candy CRASH bc the damn app always crashing!!
Erika (@oncIoudnine) reported 37 minutes ago
@bIuemoone oh really? someone said that the plot is too slow, is it true? ahh no, i don't like that kind of game, tbh shsh i like to play an "easy" game like onet, candy crush, burger shop, etc haha!
dumpling (@lovejinkie) reported 38 minutes ago
the sound on my candy crush isn’t working :(
Magitheth (@magggwai) reported 38 minutes ago
My dad would never do something like this he understands the need to win. Him and I have been in a candy crush battle since I was a teenager. We’ve both beat over 4000 games with no purchases. It’s a problem.
kevin 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@kevinkane14) reported 39 minutes ago
@CockertonMark No way, I have enough problems. Level 578 in candy crush is my no1 priority at the moment.
Terminé Bonsoir (@DeesseKay) reported 39 minutes ago
@CandyCrushSaga Nobody’s helping me with my password problem despite my emails Rip the app on my phone.
Holly (@HollyW8523) reported 40 minutes ago
@CandyCrushSaga i'm on level 832 and i needed to realise the gummi dragon and it didn't appear at all in all of the 27 moves, ive even taken some screenshots to prove it. Can you fix this please? Or give me a life to make up for it?
Recep Çetin (@cetin_recep) reported 43 minutes ago
@King_Games i have a login problem with mail account in candy crush game..
Bee (@BeeGooner_) reported 46 minutes ago
I had two moves left and was going to use the hammer. This effin candy crush decided to crash fffffssss. It was HARD LEVEL.
Emma Mackintosh (@EmmaMackintos13) reported 50 minutes ago
@KayleighsCreat1 @CandyCrushSaga hi , I cant play allstars semifinals… the leaderboard just disappeared yesterday night and it wont get back. I did everything they told me . Could someone fix this?
Erin (@Erinsheis) reported 51 minutes ago
@heymrsbond I've experienced this too, I can't get into books!! But, I think the problem is too much social media. After a long day of working with students, I just want to come home and scroll through my phone and play Candy Crush...for hours! I seem to need that constant stimulation.
Fernando (@FernsVacaNieto) reported 51 minutes ago
@VGC_News Hiw many IP’s will Microsoft have bought in the last 2 years if this deal goes thru? Call of Duty (biggest multiplayer), Overwatch (big multiplayer, Elder Scrolls, Doom, Workd ofvWarcraft,?Fallout, Diablo, Crash, Spyro, Evil Within, Tony Hawks Proskater, Wolfenstein, Candy Crush
thoughtsnobodyasked4 (@nobodyaskedme7) reported 55 minutes ago
@CandyCrushSaga why can't i log into my king account? Says connection error multiple times on app
Rebecca Evans (@Becky3456) reported 59 minutes ago
@CandyCrushSaga Your ads are killing me. Honey Baked Ham, Lume/Shannon Klingman M.D., the locker on the ATV ad (whatever that one was) and others, get hung up, you have to start over, you lose the level you were about to win. You should fix your ads so they don't get hung up.
Fernando (@FernsVacaNieto) reported 60 minutes ago
@Chris_Dring I mean its pretty obvious. Microsoft just bought Zinemax which as a bunch of successful Ip’s. Elder Scrolls, Doom, Fallout etc And Abk makes the biggest console seller for both systems and has other big games like Overwatch, Diablo, Crash, Spyro, World of Warcraft, Candy Crush.