Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (46%)
• Sign in (23%)
• App Crashing (15%)
• Online Features (8%)
• Microtransactions (8%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Lyon	Glitches	12 days ago
Brighton	Glitches	18 days ago
Brighton	Sign in	21 days ago
Brighton	Sign in	22 days ago
Brighton	Glitches	23 days ago
Montceaux-lès-Provins	Glitches	23 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  𝐓𝚑𝚎𝚛𝚎'𝚜 sᴏᴍᴇᴛʜɪɴɢ... 𝒘𝒓𝒐𝒏𝒈 ʷⁱᵗʰ 𝔪𝔢📌 (@pallidusaranea) reported 3 minutes ago

  “uh.. candy crush and solitaire?” slow blink. should . . . should she hand over her phone?

• 
  Optimum (@Optimumvibez) reported 4 minutes ago

  My candy crush don drop tweet again … Some people no get problem like that sha. Ajeh!

• 
  Harshad Mehta (@mehtahershey101) reported 4 minutes ago

  @BraedendotTECH 💯 if it's a you, me and peers problem then no it's not an us problem it's a system problem. Wetwear isn't designed for next token predictions. You need to let the ideas digest, marinate and think through it. This is just candy crush for adults. the 20yr olds will realize it soon

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  LamboCorp © 🌎👑🏰🏝️💵 (@lamboc0rp) reported 7 minutes ago

  @FreeSolGamesDev @AzFlin @Poki Problem is the barrier to success with low skill games like candy crush is you can't get attention among a million similar games. Back to the distribution problem

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  monikmanojpuri (@MonikArtic) reported 8 minutes ago

  @miniii_codes What would you classify as "real problem"? I mean candy crush isn't solving anything...

• 
  JMWMW (@Jmw86) reported 8 minutes ago

  @Crime_In_NYC We pay $12 billion a year to the nypd and they have a dozen open hit and runs this summer. Too busy playing candy crush. Stop blaming immigrants for all problems and start asking for actual police work

• 
  Lensar Dawn (@Lensar_dawn) reported 10 minutes ago

  @MR3Dev It's because dev teams are bloated with a bunch of fake girl boss jobs for non-gamers. Because so many devs now are non-gamers, they can't compete in the arena of ideas regarding design and gameplay. Cause the only game they ever played was Candy Crush. So they instead focus on every possible thing possible EXCEPT gameplay because they don't understand it. This is why we get such a push for accessibility. "Blind people aren't competitive in our racing game, how can we solve this?" Or "some people have anxiety, how do we make it easier for them to complete all the achievements, too?" These non-gaming girl bosses scour the internet looking for feedback and complaints they can champion like they're feeding the poor or saving the world. This is why we end up with 15 page options screens, because a girl boss found the one person n the world who has a specific edge case issue and so she advocated for an obscure option until real devs finally gave in to shut her up. Or maybe you're making a card game, but non-gaming girl bosses like Anita Sarkeesian demand you add a "phobia mode" for people who might be triggered by the names of certain cards. When you're trying to ship a game and you're carry 30-50% of a dev team focused on everything EXCEPT the gameplay experience itself, you can start to understand why games are so ******* expensive to make.

• 
  ༺CRIS༻ (@crissuxxx) reported 15 minutes ago

  Mfcuker at the gym next to me “working out” while playing candy crush in his phone, girl thats why u still look the same from the day u walked in sis….put the phone down and lock in…..

• 
  jeftah (@jeftahx) reported 16 minutes ago

  @threelinestudio @onyxicca The only problem with the statistic is that they consider your grandma that booted candy crush once a "gamer". Women consume more mobile video games than men, and this has somewhat poisoned the overall statistic.

• 
  Edgy Boi (@Deadfool6969) reported 16 minutes ago

  @Sir_Dammed The big issue is how the demographics of games like Candy Crush is used to torture statistics and give companies misleading data. There is no amount of gay race feminism that will get Candy Crush moms to play Call of Duty.

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  Ryland Grace (the one with the sick mullet) (@SadOldSpaceMan) reported 19 minutes ago

  @1Hope4Human1ty I’m hiding in a hole in the beach playing Candy Crush, loneliness is the least of my problems at the moment.

• 
  TheNardz (@nardz_the) reported 21 minutes ago

  @EAMaddenNFL Beta testing showing @EAMaddenNFL @EASPORTS still don’t know how to build franchise features. FA looks like another Candy Crush gambling loop borrowed from MUT. People want to play as NFL GMs, not get pushed into app-style mechanics. Same issue as scouting: boring and bare bones.

• 
  sasha ࣪𖤐.ᐟ (@sashitape) reported 21 minutes ago

  Candy crush needs to fix itself ASAP

• 
  Anish Moonka (@anishmoonka) reported 23 minutes ago

  The new boss of Xbox took one of its biggest games and put it on PlayStation, the console its arch-rival sells. It sounds like a mistake. Instead, it became the best-selling new game on PlayStation last year and has passed 5 million copies, beating Sony's own new games. That single move tells you what Asha Sharma is really doing. She took over Xbox in February 2026, after Phil Spencer, who had run it for years, retired. At Bloomberg's tech conference this week, an interviewer asked what winning would look like by 2030. Her answer was blunt: the number one gaming and entertainment company in the world. Xbox is not there yet. She even called the business "not in a healthy spot," with sales falling in four of the last six quarters. So she stopped trying to win the old fight. For decades, consoles worked one way: you keep your best games locked to your own machine, so people have to buy it to play them. Sony does this better than anyone, selling close to three PlayStations for every Xbox. Sharma looked at those odds and walked away. Now she sells Xbox's games to the people who already bought a PlayStation, and last year Forza, Doom, Indiana Jones, and a stack of others showed up on Sony's console. A 70 dollar game brings in the same 70 dollars no matter whose machine you play it on. The bigger prize is reach. A few years back, Microsoft paid 75.4 billion dollars for the company behind Call of Duty and Candy Crush, the most expensive deal gaming has ever seen. Candy Crush alone has more than 200 million players a month, most of them on their phones, not on an Xbox. Count every phone, PC, console, and TV, and a Microsoft game now reaches over 500 million people a month. Sony's online network reaches 132 million. Her other moves point the same way. She cut the price of Game Pass, the monthly games subscription that works like Netflix, after admitting last year's price jump had chased people off. Sign-ups started climbing again. She scrapped an Xbox AI assistant because players did not want it and it solved no real problem. And she revealed the next Xbox, a machine built to play both Xbox games and PC games. None of this is a sure thing. The chips Xbox needs keep getting pricier instead of cheaper, because the AI boom is buying them up, and Sony still crushes Xbox on console sales. What Sharma has done is change the scoreboard. She is racing to reach the most players on every device that exists, and by that count, Xbox already sits near the top.

• 
  Kira Brook (@KiraBrook) reported 28 minutes ago

  @kananaskinyeti they also have no problem with the vampire capitalists rigging everything online with casino addiction marketing, all those candy crush games of sparkle and jingle made to psychologically snare them in a dopamine loop to suck money out of them.

• 
  Ararara Lebortini (@lebortini96910) reported 30 minutes ago

  @SoraJoestar1 @adamstannow @illusPlatypus For beast it in fact is, beast's lead easily two turns every boss in the game with no issues, which mean that both actives are in fact enough. Get better at the candy crush with flashy animations ig

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  🥚 e-GG🥚 (@wjsilver) reported 30 minutes ago

  @hot_cocoa_girl The problem with spending money on a dating site is that it isn't clear what you are buying with that money. Like I recognize how it is supposed to get you more attention, but it hits me as a little too "pay to win Candy Crush power up" vibes.

• 
  Das Brute (@Justin7heBrute) reported 32 minutes ago

  @LizzieMarbach Women are just so bad at playing them which is the real crux of the issue. Like 5 year old boys can crush them at anything that isn't...candy crush

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  Lakota Ma'am (@Blacknatwatch) reported 35 minutes ago

  @SmashJT The problem Anita has is that her company advocates for representation of groups that don't buy many video games. Women overwhelmingly play stuff like the Sims or Candy Crush. It actively hurts these companies when they try to market to their non-core demographics (men).

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  National_Cowboyism (@NatCowboyism) reported 38 minutes ago

  I really don’t like working with white trash people. “Yeah was a **** addict for 10 years but my kids are all still on drugs” I don’t care, we’re not equals. Stay away from me, I’m not going to explain how a 401k works. Go play candy crush on your Walmart phone.

• 
  leonardoro (@leonardoro_) reported 38 minutes ago

  @acolombiadev when i hired for hbo, many candidates had used only netflix. i see no problem. when i hired for candy crush, i never cared if they played it as long as they could bring examples of other games. nowadays, working with HSMs, i am happy if someone knows what it is.

• 
  Kai - Briefing Block (@briefing_block_) reported 41 minutes ago

  $MSFT ’s Xbox Reset Is Bigger Than 3,200 Layoffs Microsoft is cutting roughly 3,200 jobs from Xbox, about one-fifth of the division, and the market should not file this under ordinary tech cost discipline. This looks more like a failed growth model being forcibly repriced. Xbox CEO Asha Sharma put it bluntly in the internal memo: “Our business today is not healthy.” Then the line that matters: “We must reset XBOX.” The real issue is Game Pass Microsoft spent years trying to turn Xbox into a subscription flywheel. Buy studios, add content, push Game Pass, smooth revenue, increase lifetime value, and make gaming look more like recurring software. That was the theory. The problem is the numbers never matched the ambition. Game Pass was reportedly expected to reach around 77 million subscribers this year. It is closer to 30 million. That gap is not a rounding error. It tells you the product did not scale anywhere near the internal model Microsoft was underwriting. M&A did not fix the economics The Activision Blizzard deal was supposed to deepen the content moat and make Game Pass harder to ignore. Instead, Microsoft is now selling or spinning off studios, cutting more than 350 additional people from payroll, and publishing fewer games. That is not expansion mode. That is portfolio triage. Sharma is shifting capital toward the franchises that actually matter: Minecraft, Candy Crush, Fallout. Everything else has to earn its place. The margin told management the truth Xbox revenue fell in the March quarter, and the division’s profit margin was just 3% for the fiscal year that ended in June. For a company like Microsoft, that is a brutal number. It is especially brutal when the parent company is pouring capital into AI infrastructure, where the market is already demanding proof of returns. Low-margin gaming experiments become harder to defend when Azure and AI are carrying the equity story. The stock read This is probably not a Microsoft thesis-breaker. Xbox is not the core reason investors own MSFT. But it is a useful signal about capital discipline. Nadella is not letting weak consumer assets hide behind the strength of enterprise cloud. The bottom line: these layoffs are not the reset. They are the evidence that the old Xbox strategy already failed.

• 
  Lord Vigilant (@Lord_Vigilant_) reported 41 minutes ago

  @Anaya_sharma876 Crash... shove ads down my throat... try to force me to use Bing and Edge at every chance. I really wish Linux did a better job of showing me ads for Candy Crush and a search engine that has only gotten worse lately... Linux needs to master how to SUCK LESS

• 
  Adam Lyttle (@adamlyttleapps) reported 42 minutes ago

  Been working on level progression for my little piano game And been thinking; what happens if candy crush (and those sorts of games) wanted to add new levels at beginner stages? Or remove levels? Is level 10 on the original candy crush still the same level 10 now? I doubt it. I’m guessing they just replace the level and those who already finishes never knew. But I just never considered that before

• 
  Springbonni1987 (@springbonni1987) reported 51 minutes ago

  Although I am happy Crash on the Run is coming back, but come on the company could’ve used actual screenshots instead of fake generated AI images (Also Crash > Candy Crush, no question)

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  Lainie (@SteelyLan) reported 52 minutes ago

  @GrageDustin Genuinely curious to hear how this is the result of a staffing problem? Do we want an officer on every street corner playing candy crush most of the time? We do need more staffing for other purposes but IMO if the force was at full capacity it's not going to stop these incidents.

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  Paul Kuharsky (@PaulKuharskyNFL) reported 54 minutes ago

  @JaredStillman And no one told me he was sleeping and playing Candy Crush while others were doing their work. May have had issue last, those were not them.

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  G. Spanakopoulos (@Spanakopoulos) reported 54 minutes ago

  @PlinthBotherer5 The Irish interpreter that was like «  this is my time to shine after 10 years working here » … all that fir her to sit back in her chair to finish level 874 of candy crush

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  Bowserguy62 (@Bowserguy621) reported 57 minutes ago

  @jaderants @AI_EmeraldApple Majority of gamers are men..... They include candy crush in those demographics which skews into all the women who play it on their phones and iPads....... And also no man had an issue with lightning from FF, Samus from Metroid, or even Lara from tomb raider

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  Hey (@Hey94327235) reported 59 minutes ago

  @MrColllie92 I think the problem with gacha games is once people heard that.. They think of it as mobile and when that happen they'll think candy crush which is retarded... But they'll happily pay for shark card for gta, or pulling card on any sports game by EA