Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (43%)
• Sign in (24%)
• App Crashing (19%)
• Online Features (10%)
• Microtransactions (5%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Lyon	Glitches	25 days ago
Brighton	Glitches	1 month ago
Brighton	Sign in	1 month ago
Brighton	Sign in	1 month ago
Brighton	Glitches	1 month ago
Montceaux-lès-Provins	Glitches	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alex Minecan (@alexpagepilot) reported 4 minutes ago

  meta's ad dashboard is blending your numbers and hiding where your money actually goes. here's the report that shows the truth ads manager > select any campaign > breakdown > by placement what you'll see: your $6 CPM is actually $14 on facebook feed (where people buy) blended with $2 on audience network (where people accidentally tap while playing candy crush). meta averages them to make the number look good. your "cost per impression" looks cheap. your cost per BUYING impression is 2-3x higher than the dashboard shows the fix: go to ad set level > placements > manual placements > uncheck audience network entirely. also uncheck messenger. these placements inflate your reach with garbage impressions from people who will never buy. they exist so meta can charge you for volume one operator turned off audience network and messenger. dashboard CPM went from $8 to $13. cost per PURCHASE went from $22 to $14. the CPM looked worse. the results got better. because every impression now went to a placement where people actually shop while you're there: breakdown > by time of day. you'll see which hours convert and which burn money. most stores: 10am-3pm weekdays is the lowest converting window. 9-11pm weeknights is the highest. you're paying the same rate for both. schedule your ads to increase spend during the hours that convert and decrease during the hours that don't. same total budget. more conversions

• 
  Flupp1 (@Flupp1) reported 7 minutes ago

  @GbolahanJu31497 we got a problem with this but we dont got a problem if some higher ups plays ******* candy crush in his comfy office while **** hit the fan on the work floor.

• 
  Mama Moose🫎 (@Cqtheresa) reported 9 minutes ago

  @CandyCrushSaga seriously. This game has tested my patience this week. Yet again it crashed just as I earned the super colour bomb. Please fix this issue,

• 
  Laza (@Laza_Bautista) reported 12 minutes ago

  Candy Crush working more overtime than the NYPD

• 
  Marco Capelli (@adamdived1) reported 12 minutes ago

  1st: you don't decide **** (luckily). Every project is an endeavour, something people believes in it, so they put money in where they think people will be entertained, and they are right considering the pre-ordering numbers. Considering i'm working in an indie studio, i can tell you that the gaming market is structured like this: hard-core gamers = failed niche / casual players = the rest of the world. People play "Candy Crush Saga" and care less of "more interesting products that think outside of the box". Making games cost A LOT, that's why companies "seems" to care more about money than the product quality. And i said "seems". It's a perception, because the reality is different.

• 
  HugoHerts (@_HugoHerts) reported 14 minutes ago

  Sony is a capitalistic greedy company Having a candy crush account longer for this and still can sign in afterwards, Absolutely crazy Candy crush 1 , PlayStation 0

• 
  Alengyeon (@Alekakisss) reported 15 minutes ago

  Every time candy crush has a new update I die a little more . DONT FIX SOMETHING WHEN ITS NOT BROKEN . STOP MAKING THE GAME WORSE ITS FINE

• 
  … (@taylorsfw4) reported 18 minutes ago

  @yapperaholicc leslie was working 2 jobs to support her husband medical costs and they had a home aid that played candy crush all day so rue had to set up? leslie ain’t just leave rue to take care of her dad lol?

• 
  val kopi (@valeorant) reported 18 minutes ago

  @n0nchlant1 login candy crush

• 
  Steve Zrimec (@ZrimecSteve) reported 20 minutes ago

  But are we totally sure the problem isn’t Candy Crush?

• 
  JAY JAY PA₦YA (@ComputerrWizard) reported 23 minutes ago

  lol. Quality video game streams are not as easy as you think. Except na candy crush u wan stream. Let’s login to a public session on GTAonline let’s see something.

• 
  𝘑𝘪𝘮𝘣𝘰 𝘎𝘩𝘰𝘶𝘭𝘴𝘣𝘪𝘦 (@chloroneural) reported 23 minutes ago

  it's like seeing someone you know crash out from **** years ago, and now after intervention, every six weeks they have a new addiction (did you hear about candy crush?) and they just can't quite get it together.

• 
  R33N (@r_esiems) reported 24 minutes ago

  Candy Crush legit getting on my nerves, fix the new update would ya

• 
  The Kewn (@thekewn062) reported 24 minutes ago

  @LizzieMarbach Guy plays candy crush on his ride to work and that’s a problem?

• 
  Harshad Mehta (@mehtahershey101) reported 26 minutes ago

  @BraedendotTECH 💯 if it's a you, me and peers problem then no it's not an us problem it's a system problem. Wetwear isn't designed for next token predictions. You need to let the ideas digest, marinate and think through it. This is just candy crush for adults. the 20yr olds will realize it soon

• 
  LamboCorp © 🌎👑🏰🏝️💵 (@lamboc0rp) reported 28 minutes ago

  @FreeSolGamesDev @AzFlin @Poki Problem is the barrier to success with low skill games like candy crush is you can't get attention among a million similar games. Back to the distribution problem

• 
  Medi Zerovan (@medi0) reported 28 minutes ago

  @Lfromthenorth @TenshiTTV I don't mean that you are lying. But here is my problem: people online are just nicknames. You can say, well, but there are games where voice is a must. Ok. But SC2 or non-teamed shooters are not like that. Still, we do not see girls playing them. Unlike Sims. Or Candy Crush.

• 
  𝔇𝔯𝔞𝔱𝔲𝔫𝔞 (@Dratuna_) reported 30 minutes ago

  You remember when Facebook was the go-to social media for gacha games back then? It's because that social media site had one huge selling point; It was the only social media that let you save your progress across devices. Say for example you upgrade your phone but need to move your account to your new device. That's where Facebook's login feature comes in for games like Clash of Clans, Candy Crush, and even those Korean gacha games.

• 
  Mad Meon (@AndrssTerranova) reported 36 minutes ago

  @not__vee I would view this "study" with the same skepticism as the one that said "most gamers were women" by including mobile games like Candy Crush. Also, the powers that be seem to have no trouble not listening to the customer base. Why would they listen now?

• 
  zae p (@notzaep) reported 37 minutes ago

  @CandyCrushSaga my problem with y’all is that this “RNG” in y’all’s game is so fake. When I have the gold bars, I never am in a good position at the end of the level to spend them, but the moment I don’t? I end the game with 5 color bombs, wrapped, striped candy, etc. Fix that

• 
  Ararara Lebortini (@lebortini96910) reported 38 minutes ago

  @SoraJoestar1 @adamstannow @illusPlatypus For beast it in fact is, beast's lead easily two turns every boss in the game with no issues, which mean that both actives are in fact enough. Get better at the candy crush with flashy animations ig

• 
  Eternal Champ (@EternalStarLion) reported 43 minutes ago

  @LilFayotLani @DeathKi76976489 @khaliltooshort funnily enough when it doesn't suit your goal Ai is suddenly not a valid source but you sure af had no issue citing the candy crush ratio earlier, which is also from the AI :)) btw, because I also looked it up reality denying clown

• 
  KHudsonStories (@KMH_Stories) reported 43 minutes ago

  Gen-Z is not lazy or stupid, and telling them they are will just make things worse. They have executive function issues as a result of being handed a screen ever since they were children by moms who became addicted to candy crush by the time the kids were around 7.

• 
  Stone Choir Respecter (@NCarolinian34) reported 47 minutes ago

  @Ruffin_Shot @AetiusRF My uncle who took my to reenactments hasn’t gone to one in over 15 years and he actually has the free time and money to go. He’s probably working on level 10,000 in Candy Crush right this moment

• 
  Lainie (@SteelyLan) reported 49 minutes ago

  @GrageDustin Genuinely curious to hear how this is the result of a staffing problem? Do we want an officer on every street corner playing candy crush most of the time? We do need more staffing for other purposes but IMO if the force was at full capacity it's not going to stop these incidents.

• 
  Yvonne Oots (@YvonneOots60013) reported 50 minutes ago

  @King_Games When will your game "Candy Crush Soda Saga" be back to working on facebook. it says you are working hard to fix the problem

• 
  Azure 💙🩶 (@LordazureFGC) reported 53 minutes ago

  @LOVETHEW0RLD What irritates me. When I was a kid, my mom would play Sonic 2. Beat it. We played other games. She beat Crash 1 - 3(100% btw). She almost beat Banjo and kazooie. Stuff happens. Now she plays "candy crush" type games. And said video games are overwhelming. Wtf do you mean!? 😭

• 
  Petri Kuittinen (@KuittinenPetri) reported 53 minutes ago

  @MiaAI_lab I have been long time arguing that we are approaching situation where most of the models, including the best local models, are good enough for most tasks. As the models improve in agentic usage & coding it will be increasingly more more expensive & difficult to test them. They will all do pretty good Tetris, Flappy Birds or Candy Crush Saga clone etc. I feel guilt that I have been testing Ainiux more or less just ad hoc there and there. My recent 6 different tests on a multi-million lines of code base is not enough. I would need to do hundreds of tests like that, but that would consume far more time and token credits that I have. While theoretically a solo developer can create something very large and complex, he/she will not likely have the resources to test and finetune it as much the big best funded labs have. This means the leading AI development will remain to capital intensive. Those who have capital will have a massive advantage. They can deploy swarm of tens of thousands of AI agents to do the work for them - those working in loop graph testing, verifying, benchmarking and improving each other's work. I feel we are soon at this stage they will start self-improving, assuming you have these kind of resources. I'm afraid nobody here in Europe has.

• 
  JMWMW (@Jmw86) reported 55 minutes ago

  @Crime_In_NYC We pay $12 billion a year to the nypd and they have a dozen open hit and runs this summer. Too busy playing candy crush. Stop blaming immigrants for all problems and start asking for actual police work

• 
  Hamzart ✊🏿🇳🇬 (@Hamzart_B) reported 59 minutes ago

  @The_Chidimma We handle real-life problems and not SUWE or Candy Crush