Candy Crush status: app issues and outage reports
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Full Outage Map
Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.
Problems in the last 24 hours
The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Candy Crush. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Candy Crush users through our website.
- Glitches (34%)
- Microtransactions (24%)
- Online Features (21%)
- App Crashing (18%)
- Sign in (3%)
Live Outage Map
The most recent Candy Crush outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Overland Park
|
App Crashing | 1 day ago |
 Barcelona
|
Microtransactions | 4 days ago |
|
Castellbisbal
|
Online Features | 5 days ago |
|
Valencia
|
Online Features | 5 days ago |
 Cavaillon
|
Online Features | 6 days ago |
|
Creil
|
Glitches | 11 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Candy Crush Issues Reports
Latest outage, problems and issue reports in social media:
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leslie johnson (@LunaGoddessGem) reported@CandyCrushSaga your amazon prime link is not working
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Queen elizabiff👩💻🧌 (@dooglebert) reported@quaikeu i fink mine is more serious. if i can’t get pass this candy crush level i’ll make it everyone’s problem
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gabriella (@gabriel91842784) reportedtalk and process my problems❌play candy crush 24/7✅better than therapy fr
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ProReborn (@ProRebornYT) reported@iskra_9 candy crush mtx goes hard, grandma has those social security checks & can’t get past level 8,548. Nothin 5 bucks can’t fix. Oh she’s stuck on 8,550 now. And 8,554, and oh **** she’s spent $1,340
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mute. (@mutale019) reportedMicro transactions are only a problem when you’re broke. Because me once I touched decent money splashing the occasional k16 on candy crush isn’t a problem.
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jaybwfc (@howfenbwfc) reported@BoxingKingdom14 AJs having more problems on candy crush than Deontay would give him.
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承⁷ (@nigiriwaste) reported@louvjinmin No trust it really is just candy crush,you have to finish the levels to get stars and the more stars you have the more cutscenes you get so BTS can fix up the island and what not
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Christopher G. (@ChriGartner) reported@codyxwin @Chris_Dring You mean rather the Xbox insecurities. They should be happy now. They said this acquisition was about mobile, candy crush and King for them. And they are allowed to acquire King without any problems. So if they didn’t lie, they should be happy now ;)
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تَسنيمـ (@Tasniime_) reportedCouldn’t help but laugh the minute my colleague at work said “ya3teeki el 3afye”. I was playing candy crush underneath my desk and she thought i was working🤡
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ice jj fish (@jessicashcarti) reportedcandy crush is the reason i have issues
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ella (@ellaex0tic) reportedive been working on one candy crush level for 5 days and I JUST BEAT IT BUT MY PHONE DIED RIGHT BEFORE THE LEVEL FINISHED SO IT DIDNT SAVE
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Gabriella maryunex (@Gabrielaoj14) reported@spanted9 @GooglePlay @CandyCrushSaga You should message Tylopro on instagram and they’ll help rectify the issue with your account cause the google support team doesn’t help or respond to customers anymore
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girl gremlin (@ebubny) reportedboss just told me I have to start giving client presentations… take me back to working at a call centre where I could kick back, vape and play candy crush while being yelled at about nothing
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0xEuler (@0xEulers) reported@ZssBecker Gaming is what made mobile Appstore's explode. It's responsible for most of credit cards attached to google and apple accounts. When your addicted to Candy crush entering bunch of numbers doesn't seem like a big problem. Same will happen with wallets.
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Tofunmi (@Tofunmi79410228) reported@CandyCrushSaga l just got a new phone and l want to get back my candy crush account. The problem now is that l can't remember my password and l have been trying reset password since but l have not gotten any mail from you guys. Please l need to retrieve my account.
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shelb (@vulcan_sheb) reported@CandyCrushSaga Listen— I know this is a first world problem but I was just on level 1034 and IT NEVER DROPPED THE THIRD CHERRY. I wasted almost 100 gold bars on extra moves and lost my streak. Candy crush has ruined me.
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𝖆𝖗𝖎𝖆𝖓𝖓𝖆 (@ariannafaudoaaa) reportedDownloaded this game on Aris phone earlier today & I haven't put her phone down since. It's like candy crush in a way but you fix a little disney town with the rewards
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kpegelow (@kpegelow4) reported@CandyCrushSaga It would be sweeter if your game was working. When you click on play a pop up shows up that says something about a level push but when you try to click out of it, it seems to be stuck because it goes no place and you cannot play the game.
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Juhspam ***** (@JuhspamB) reported.@CandyCrushSaga y’all need to stop with FORCING us to play the stupid lil tournament for the 500 gold bars MULTIPLE times a day. You used to be able to exit it and now we HAVE to join or force close the app and restart. I spend too much money on it to be this annoyed. Fix please
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Batwoman 🌚😈 (@AkantaQ) reported@CandyCrushSaga fix your bugs.
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Mark Dunn (@mark_dunny10) reported@CandyCrushSaga you killed my win streak bc the last dino wouldn’t drop for no reason and I’m so mad fix ur game. I was cooking
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Luciana Schreier (@Lu_315) reportedDid you play candy crush on your ipad AND phone while working while creating content for a passion project all at the same time or are you properly diagnosed and medicated
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nicole3791, B.A. (@nicole37911) reported@CandyCrushSaga there's a problem with my app... whenever there should be the offer to load additional moves and the round candy, the app keeps loading and loading and loading but nothing happens
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Scott Benzie (@SwBenzie) reported@Pagmenzies @MelissaMbarki The hilarious thing about the tiktok boogeyman is these are the same people that have no problem clicking "give app access to your photos and storage" for a round of Candy Crush.
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Splavid Ganderbar (@SplavidG) reported@tcTekk_ @RavenSoftware @InfinityWard People that still play this game at this point are nothing but CoD shills. It’s like candy crush with guns with how predatory they are with selling blueprints for broken guns and just rotating broken metas every couple months.
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Al Azhimi (@qazwww) reported@CandyCrushSaga Look at policy and Terms of US why AL See that in seriosly problem u are adolescent street go on
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William Torpey (@AirshipGuy) reported@YinzGotOwned @OrdinaryGamers ...however once you get everything set up, I find the experience much better. You don't have the problem where the computer gets slower over time, no, automatic updates, no random bloatware, no candy crush being installed without you doing it yourself. No virus issues, addware.
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Super Duper Roofer (@Superduperroofr) reported@MrSausageGet @TehMafiaJoe2 They won’t until their iPhone stops working and they can no longer play gay candy crush.
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Julie A Richardson (@Tigercuddles74) reported@JWorldAlive Am away playing candy crush soda on level 998 at least this never had problems and the levels just keeps going
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syd💜 (@sydneysartori) reportedthis is such a non-issue but this candy crush level i had to bring down cherries and tell me why the last cherry was just sitting above a singular space where candy cant go and there was literally nothing i could do i had 15 moves left cause i was on a LONG *** STREAK and i lost.