Candy Crush status: app issues and outage reports

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Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (IST)	Number of reports	Baseline
Apr 10, 10:30 AM GMT+5:30	0	0
Apr 10, 10:50 AM GMT+5:30	0	0
Apr 10, 11:10 AM GMT+5:30	0	0
Apr 10, 11:30 AM GMT+5:30	0	0
Apr 10, 11:50 AM GMT+5:30	0	0
Apr 10, 12:10 PM GMT+5:30	0	0
Apr 10, 12:30 PM GMT+5:30	0	0
Apr 10, 12:50 PM GMT+5:30	0	0
Apr 10, 1:10 PM GMT+5:30	0	0
Apr 10, 1:30 PM GMT+5:30	0	0
Apr 10, 1:50 PM GMT+5:30	0	0
Apr 10, 2:10 PM GMT+5:30	0	0
Apr 10, 2:30 PM GMT+5:30	0	0
Apr 10, 2:50 PM GMT+5:30	0	0
Apr 10, 3:10 PM GMT+5:30	0	0
Apr 10, 3:30 PM GMT+5:30	0	0
Apr 10, 3:50 PM GMT+5:30	0	0
Apr 10, 4:10 PM GMT+5:30	0	0
Apr 10, 4:30 PM GMT+5:30	0	0
Apr 10, 4:50 PM GMT+5:30	0	0
Apr 10, 5:10 PM GMT+5:30	0	0
Apr 10, 5:30 PM GMT+5:30	0	0
Apr 10, 5:50 PM GMT+5:30	0	0
Apr 10, 6:10 PM GMT+5:30	0	0
Apr 10, 6:30 PM GMT+5:30	0	0
Apr 10, 6:50 PM GMT+5:30	0	0
Apr 10, 7:10 PM GMT+5:30	0	0
Apr 10, 7:30 PM GMT+5:30	0	0
Apr 10, 7:50 PM GMT+5:30	0	0
Apr 10, 8:10 PM GMT+5:30	0	0
Apr 10, 8:30 PM GMT+5:30	0	0
Apr 10, 8:50 PM GMT+5:30	0	0
Apr 10, 9:10 PM GMT+5:30	0	0
Apr 10, 9:30 PM GMT+5:30	0	0
Apr 10, 9:50 PM GMT+5:30	0	0
Apr 10, 10:10 PM GMT+5:30	0	0
Apr 10, 10:30 PM GMT+5:30	0	0
Apr 10, 10:50 PM GMT+5:30	0	0
Apr 10, 11:10 PM GMT+5:30	0	0
Apr 10, 11:30 PM GMT+5:30	0	0
Apr 10, 11:50 PM GMT+5:30	0	0
Apr 11, 12:10 AM GMT+5:30	0	0
Apr 11, 12:30 AM GMT+5:30	0	0
Apr 11, 12:50 AM GMT+5:30	0	0
Apr 11, 1:10 AM GMT+5:30	0	0
Apr 11, 1:30 AM GMT+5:30	0	0
Apr 11, 1:50 AM GMT+5:30	0	0
Apr 11, 2:10 AM GMT+5:30	0	0
Apr 11, 2:30 AM GMT+5:30	0	0
Apr 11, 2:50 AM GMT+5:30	0	0
Apr 11, 3:10 AM GMT+5:30	0	0
Apr 11, 3:30 AM GMT+5:30	0	0
Apr 11, 3:50 AM GMT+5:30	0	0
Apr 11, 4:10 AM GMT+5:30	0	0
Apr 11, 4:30 AM GMT+5:30	0	0
Apr 11, 4:50 AM GMT+5:30	0	0
Apr 11, 5:10 AM GMT+5:30	0	0
Apr 11, 5:30 AM GMT+5:30	0	0
Apr 11, 5:50 AM GMT+5:30	0	0
Apr 11, 6:10 AM GMT+5:30	0	0
Apr 11, 6:30 AM GMT+5:30	0	0
Apr 11, 6:50 AM GMT+5:30	0	0
Apr 11, 7:10 AM GMT+5:30	0	0
Apr 11, 7:30 AM GMT+5:30	0	0
Apr 11, 7:50 AM GMT+5:30	0	0
Apr 11, 8:10 AM GMT+5:30	0	0
Apr 11, 8:30 AM GMT+5:30	0	0
Apr 11, 8:50 AM GMT+5:30	0	0
Apr 11, 9:10 AM GMT+5:30	0	0
Apr 11, 9:30 AM GMT+5:30	0	0
Apr 11, 9:50 AM GMT+5:30	0	0
Apr 11, 10:10 AM GMT+5:30	0	0
Apr 11, 10:30 AM GMT+5:30	0	0

At the moment, we haven't detected any problems at Candy Crush. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

Glitches (40%)
Microtransactions (23%)
App Crashing (20%)
Online Features (14%)
Sign in (3%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Creil	Glitches	3 days ago
Waterford	Glitches	5 days ago
La Paz	Glitches	7 days ago
Kansas City	App Crashing	11 days ago
Laguna Niguel	Glitches	13 days ago
Barcelona	Microtransactions	13 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

Paul Irvine (@PaulIrvine82015) reported 5 minutes ago
@aterhov2 @Pablosquest I'm not the one claiming 2020 didn't happen. Viruses are real. Do you think all the people working in virology are just sitting playing Candy Crush all day? Bless your cotton socks.
Mike Tron (@MikeTron15) reported 5 minutes ago
@CandyCrushSaga Why did you switch to portrait mode? Why do you try to fix things that aren’t broken? This is the last straw, in done with it.
patrick_Z_frogot to change his name back (@patzcrafter) reported 8 minutes ago
@GFishbowl @MatthewMSchulz @hodgetwins Yeah most people who talk about Younger people like this usually same thing but it's not a problem when they do it because "I'm not wasteing time(then playing something like candy crush for hours)" or my favorite"I'm looking at the news (and it's some Facebook mom pseudoscience)"
Peppino Spaghetti (@Anxious_Italian) reported 9 minutes ago
@JeSuislIndien @CandyCrushSaga If the company does absolutely nothing to solve and fix this Tournament, then they will be in very big trouble for the Scams that they pulled, stealing money and wasting everyone’s time they invested into the game
Meowscarada Stan (@MeloettaMr) reported 16 minutes ago
@v2_maru @byelacey mobile games themselves feel like a personification of this issue. Early stuff like Angry Birds and Cut the Rope were genuine fun and didn't feel nearly as predatory, then stuff like Candy Crush happened and it all become about microtransactions
Luciana Schreier (@Lu_315) reported 17 minutes ago
Did you play candy crush on your ipad AND phone while working while creating content for a passion project all at the same time or are you properly diagnosed and medicated
Emma Mackintosh (@EmmaMackintos13) reported 23 minutes ago
@KayleighsCreat1 @CandyCrushSaga hi , I cant play allstars semifinals… the leaderboard just disappeared yesterday night and it wont get back. I did everything they told me . Could someone fix this?
Help me, AERYNNNNNN!! (@opheIiageorge) reported 26 minutes ago
CANDY CRUSH SODA SAGA STARTED VIBRATING AGAIN...I totally quit playing it when I got this phone bc the vibrations in the game went away and that was what made it satisfying. Kept trying to find a way to turn them on. Now they're SUDDENLY working again? Ok then!
Magitheth (@magggwai) reported 27 minutes ago
My dad would never do something like this he understands the need to win. Him and I have been in a candy crush battle since I was a teenager. We’ve both beat over 4000 games with no purchases. It’s a problem.
𝓷𝐚𝐩𝐨𝐥𝐞𝐨𝐧 𝐨𝐟 𝓬𝐫𝐢𝐦𝐞. ( parody! ) (@criminaliaranea) reported 29 minutes ago
@facelessholmes / LMAO yes but James also has a page on Seb: “THIS MAN IS THE WORST PERSON EVER, HE BEAT ME ON CANDY CRUSH.” broken hearts over Sebastian’s picture too, little guns around the image too 😭
Viral Vinnie (@viralvinnie) reported 29 minutes ago
@thatoldgamerguy Unde4stand I'm in the minority but for me "losing" Spyro, Crash, Tony Hawk, Overwatch, Diablo, Candy Crush, waaay more impactful than one single IP even it COD I'm ok with acquisitions but not this arms race to gobble up everyone from last few years, need some form of 3rd party
Orrakle(♟,♟) (@Orrakle0) reported 30 minutes ago
This "history" is stored in cookies and sold to advertisers. That's why when you get on, Facebook or even open up a game like Candy crush, these shoes keep stalking. So, again, developers thought of a solution to this problem and that brought about the game changer — Web 3.0✨
leslie johnson (@LunaGoddessGem) reported 33 minutes ago
@CandyCrushSaga your amazon prime link is not working
olu_meg (@oluyemi720) reported 33 minutes ago
@MobilePunch If you like just down, all looks like empty threats. The new notes are not available. Be using people lives day play candy crush eeen. No problems ohhhh, no problems at all
Erin (@Erinsheis) reported 36 minutes ago
@heymrsbond I've experienced this too, I can't get into books!! But, I think the problem is too much social media. After a long day of working with students, I just want to come home and scroll through my phone and play Candy Crush...for hours! I seem to need that constant stimulation.
HUSS (@huss_ac) reported 37 minutes ago
cant stop buying candy crush lives this is a problem
GamingFirefighter (@GamingFirefigh1) reported 37 minutes ago
@EverbornSaga @Microsoft @ATVI_AB And since the deal is about mobile and Candy Crush, I’m sure that Xbox will have no problem with that whatsoever 😌.
ibbie💕 (@Ibukunnn__) reported 38 minutes ago
when candy crush realizes im getting too powerful, they make me lose my game and when i wanna use my gold to give me more moves they pull the ‘bad internet card’. fix up @CandyCrushSaga
thoughtsnobodyasked4 (@nobodyaskedme7) reported 40 minutes ago
@CandyCrushSaga why can't i log into my king account? Says connection error multiple times on app
Equilibriumcow (@equilibriumcow) reported 40 minutes ago
@PropterMalone @MBZachariades @mattyglesias Yeah I have no problem with this. I would love for us to drop the pretext and just remove the cops from playing candy crush in their SUVs to playing candy crush on the trains.
VechainNode Ⓥ (@VechainNode) reported 43 minutes ago
@CandyCrushSaga The all stars portion at the top of the events screen is not showing or loading at all. Is this a known issue or how can this be fixed? Thank you.
ElonMars.algo (@ElonMars_fren) reported 44 minutes ago
@NFOLDEDpaper Im at work on break. Buddy comes in and everyone is on their phones. Hes like “youre all deep on thought”. Ones playing candy crush another is zombie scrolling and im working. Grind dont stop just because of a “break”.
🌸✨pat-patricia-trish🌿🍄 (@patriciagarrod2) reported 44 minutes ago from City Centre, Manitoba
What's up with @CandyCrushSaga ?!?! It can't retrieve my progress!?!? I was over 7000 levels in!!! Please fix this! #Fixit #candycrush
Father Zbalzzonya (@zbalzzonya) reported 47 minutes ago
@OrellianTay @MrAndyNgo I dont think you feel this way..I think you're just a slow adult, with access to a shiny screen thing that plays candy crush, and your uncle, who lets you sit on his lap, masturbates and types this drivel for you. its ok, just don't procreate.
AlwaysAJeff #FreePalesine 🇵🇸 (@JeffreyLucifer) reported 50 minutes ago
@Villgecrazylady Candy crush was tetris on steroids. But it wasn't nearly as good for problem solving since any skill is hidden behind the hypnotic colors
Steven (@playsbyme) reported 50 minutes ago
.@nypdnews offices working hard at 125th 2/3 station. And by working hard, I mean staring at their cell phones trying to win candy crush. @nycmayor
𝙏𝙝𝙚𝙍𝙪’𝙮𝙖𝙈𝙖𝙣 💎💫 (@Yemiproofficial) reported 50 minutes ago
@onetruechap With weytin everybody dy talk, nah candy crush matter be her problem
Sturm Novahl (@The_Sturmfront) reported 51 minutes ago
@mazamuchati @GrimDeath86 @XboxGamePass like I said, if you're having THAT much trouble you probably are better off playing Candy Crush or something
michelle. 🎄 (@laurelsalexis) reported 52 minutes ago
My internet is out and so my tv isn't working, leaving me in the dark with my thoughts. Except I just got fired and think I'm being ghosted so that leads to me just crying unless I play some dumb game like candy crush. It's the only thing that keeps me from thinking.
Cecily Ward (@Cec1ly_Ward) reported 57 minutes ago
game, and checking leaderboard each time as well. I was first place by 700k and going nonstop so how? @CandyCrushSaga hopefully the cheating detection system was working but can’t help but feel robbed. #CandyCrushAllStars