Candy Crush

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Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Candy Crush Outage Chart 06/24/2024 18:20

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Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

  1. App Crashing (29%)

    App Crashing (29%)

  2. Sign in (27%)

    Sign in (27%)

  3. Glitches (21%)

    Glitches (21%)

  4. Online Features (19%)

    Online Features (19%)

  5. Microtransactions (4%)

    Microtransactions (4%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
EcuadorQuito Sign in
FranceAvranches Sign in
SpainJerez de la Frontera Sign in
FranceCandillargues App Crashing
SpainBarcelona Glitches
SpainOlvera App Crashing
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • rach_mccarth Rach (@rach_mccarth) reported


  • Truthfully11 itsjustme (@Truthfully11) reported

    @CandyCrushSaga can't seem to find a way to reach your support anywhere! there is a problem with the game when I'm out of lives and I choose to watch a video to get more lives, I watch the video but then I don't get the lives... it says "video not available" please check thnx

  • GapMediaCo Harrogate News (@GapMediaCo) reported

    @ATVI_AB The company that owns Crash Bandicoot, Call of Duty, and Candy Crush fostered a culture so toxic and misogynistic that an employee took her own life on a work trip.

  • pedwards1024 Patrick Edwards (@pedwards1024) reported

    @CandyCrushSaga Hey I was looking to get some help on the candy crush game. I've had an issue twice today using gold bars to get extra moves and the app freezes and makes me reboot. And it still took my bars.

  • ardacadabrahh arda 🏴 (@ardacadabrahh) reported

    working with revit is like a working on a puzzle. it's like playing the difficult levels in candy crush. it drives me insane but there's a certain amount of satisfaction once the puzzle is solved

  • S4swashbuckler 🤧 (@S4swashbuckler) reported

    @Mami_waterr Exactly. Like Candy crush is the source of all my anger issues. If they don’t unhand me from this level, this might be my joker story! 😭

  • darkk_m0de Roosevelt👨🏿 (@darkk_m0de) reported

    @mantsepapi @Greatman__ @gyaigyimii I’m not a Sarknative but I must tell you this comment is senseless. Still had HITS LIKE CAR CRASH, and you want him to say what candy crush? Check the relationship between a hit and car crash and come delete this rubbish ok. That was a pun.but of course you won’t get it

  • Purple_Sage710 Vicki Lee Sloan (@Purple_Sage710) reported

    @CandyCrushSaga I have been receiving this error message when trying to play Candy Crush for the past 24 hours. "You have experienced an error that we are working hard to fix. Please try again in a moment" Other users on the same computer have been able to play, please explain

  • jus1mor TONYA MASON (@jus1mor) reported

    candy crush jelly not working on facebook! #candycrushjelly #

  • WheresMyTrainAt wheresmytrain (@WheresMyTrainAt) reported

    We unfortunately inform you trains today will be slow as our station staff are playing candy crush

  • gomjabbars ripley 😈 (@gomjabbars) reported

    candy crush you insolent ***** give me my daily login gift

  • ShreeamModi Shreeam (@ShreeamModi) reported

    I have a huge problem in my life, my parents are addicted to Candy Crush more than I to Minecraft, I don't know if I have to be confused or happy or sad...

  • abrunalourenco Guinho do 🍓 (@abrunalourenco) reported

    @ThalesFS98 1 Crash 2 guitar hero 3 Just dance 4 candy crush Kkkkkkkkkkkkkkkkk

  • cursed_kevin Cursed Kevin (@cursed_kevin) reported

    Another thing to note here too is that Activision also owns King, the Candy Crush/Crash on the Run studio. Don’t give them your hard earned cash also, as is the nature of scummy *** MTX.

  • eduardocafo Eduardo C Fonseca (@eduardocafo) reported

    @Lexialex Call of Duty, Candy Crush and Crash Bandicoot

  • AyoK___ Ayo’Kay (@AyoK___) reported

    Leave me alone you won’t hear, you will just be disturbing someone… anyways no problem gradually perfecting the art of looking at a ringing phone while playing candy crush…Especially if what you want to tell me is not what I sought your opinion for or of, whatever!

  • VladGutman (((VladGutmanBritten))) (@VladGutman) reported

    @akornblatt There are people out there working for Zynga making new Candy Crush games. The idea that expanding the range of human capability and pushing our frontiers is a bad use of money is ridiculous, in my mind. Which isn't the same as saying there aren't potential harms to address too.

  • gamestomp42069 🦍🦍🦍 GAMESTOMP 🦍🦍🦍 (@gamestomp42069) reported

    @OJRenick @RodAlzmann Streaming games are trash, no solution for latency issues. This is clown shoes candy crush with your tv remote at best

  • infinity_tran Thomas Tran (@infinity_tran) reported

    Call of Duty World of Warcraft Diablo Candy Crush Hearthstone OverWatch Spyro Skylanders Crash Bandicoot Sekiro

  • AjratYllek Yllek Ajrat (@AjratYllek) reported

    @GeraintWorks Spoilers don't bother me because I have noticed that I can't sit & watch a whole movie anyway. It's too slow. My movie nights are either packed with breaks or my family watches it while I play candy crush alongside. Much prefer reading a good book. It's imagination at my pace.

  • Miss_Roxxx Lungile🖤 (@Miss_Roxxx) reported

    Our landlord was busy playing candy crush the bloody fncken day knowing that we have a water half of the Complex has no water and he tells us there's nothing he can do it's late now😩😩😒saze saphila is'data depleted...

  • honilatte_ PROF LATTE ™ (@honilatte_) reported

    @temitopshogunle I don't have problems with it, as long you don't alter my candy crush scores.

  • FuzzArt KittenFuzzArt 🐾 (@FuzzArt) reported

    @PerihGaming "Candy Crush and all those other bad games" lol But yeah, they ****** up. Just sucks for Crash and Spyro, tho

  • ArtetaWenger_FC ann (@ArtetaWenger_FC) reported

    @CandyCrushSaga should come up with a way of letting us login using emails, coz rn I want to get a new phone and I'm not willing to start from level 1again. That's a waste of my Time. Might as well never bother to download candy crush again. lol

  • Sins_Of_Syntax Minu Ittyipe (@Sins_Of_Syntax) reported

    Entering my details on the counter lady's phone. She was playing some game on the phone (candy crush or something) while I urged her to enter my details. She said her phone was slow. Please, I begged her. I then complained about the counter lady to her supervisor. I wake up...

  • ItsLheansCandy Lhean's Candy (@ItsLheansCandy) reported

    The phone was not working and decide to restore, then it's over, i don't recover any Candy Crush Saga videos anymore, i'll reupload super hard levels, nightmarishly hard levels and last levels again, #DownbutNotout, It's already 2.0 version. See ya again for the uploads.

  • katie_trains Katie (@katie_trains) reported

    surely companies can’t be having the same productivity while people are home working, my dad is currently having a nap and my mum is on her 20th candy crush level of the day.

  • FlamingkittyU Flamingkitty Umad (@FlamingkittyU) reported

    @7DOG_updates @DoubleFine There are interactive games you have to learn to play and there are no-brainer games, like candy crush. The problem here is turning interactive games into no-brainer games, and then trying to say the 0 effort game player is just as skilled.

  • BrexitDuck BrexitDuck Mars Variant (@BrexitDuck) reported

    37 billion has been spent on the broken test and trace app, but candy crush is free. #followthemoney

  • ameerasteward Ameera Steward (@ameerasteward) reported

    The fact that my “friends” won’t send me lives on candy crush is a huge problem