Candy Crush

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Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Candy Crush Outage Chart 12/13/2025 17:00

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Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

  1. Glitches (33%)

    Glitches (33%)

  2. App Crashing (31%)

    App Crashing (31%)

  3. Online Features (17%)

    Online Features (17%)

  4. Sign in (14%)

    Sign in (14%)

  5. Microtransactions (5%)

    Microtransactions (5%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceRoubaix Glitches
FranceMarseille Microtransactions
United StatesFarmington Hills Sign in
SpainGavà Microtransactions
GermanyBerlin Sign in
SpainBadalona Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • leah_nylen Leah AntiTrustButVer1fy Nylen (@leah_nylen) reported

    When you go to the Candy Crush app, you can sign in with e-mail, continue with Facebook or continue with Apple.

  • ToreadorSkarrin Alex the Spherical Gaymer of Grumpiness (@ToreadorSkarrin) reported

    @AlmostKirk Let me tell you about enormous video game companies with billions in revenue selling games to grandma who plays Candy Crush. I spent 14 years working for one of them. My game made $400,000/day. (Not Candy Crush. I won't be specific - NDA.)

  • the_yoav yoav the yoshi (@the_yoav) reported

    Top 5 activision owned characters that should be in smash instead of crash: 5. pitfall Harry 4. a skylanders character (besides spyro) 3-2-1. candy crush girl, tracer from overwatch, call of duty character

  • DrMattParker Matt Parker (@DrMattParker) reported

    If your #parler app isn’t working correctly, you can fix it easily. Just delete the app and go back to the download store and choose anything else (my wife prefers candy crush saga). People that love you will thank me later.

  • eXtrem0us Mehdi Hamidi (@eXtrem0us) reported

    Just realized that winning a Candy Crush game is a "NP-Complete" problem. Just imagine that behind the scene, they are trying to solve the "P vs NP" problem by using the people who are playing this game. Also, the Comfy Cakes game by Microsoft is actually a Turing Machine!

  • NOTA1_ NoneofTheAbove🌸 (@NOTA1_) reported

    @RedsTheBest23 @Muzzer100 Spoke to one of the hi-viz's working at the ( always empty) one near me . 'You never seem very busy' ...Reply : 'Mate, Im getting paid for sitting here playing Candy Crush on my phone every day '

  • ShawnBinder Shawn Binder (@ShawnBinder) reported

    Pottery class teacher taught everyone how to clean up early because I broken 2/3 of my pieces and was just playing candy crush.

  • blakkbatman Djae (@blakkbatman) reported

    @CandyCrushSaga i have not missed a single day of playing your game but for the SECOND time this year you have reset my daily login streak and it's hurtin me Get it together, your killing my vibe 😑

  • SherylPoll Sheryl with a "S" (@SherylPoll) reported

    @CandyCrushJelly Your Candy Crush Jelly Saga app on my PC has a glitch. When I click on the arena, it's telling me to turn my device. Um, I'm on a laptop. Please fix. thanks

  • frog__mom big fat ugly libra (@frog__mom) reported

    @CandyCrushSaga i got a problem why are all ur 3000 level levels only have less than 20 moves how am i supposed to pass any level when you are literally giving me 7 moves to get rid of 10 bombs make it make sense

  • MGormanXX72 Michelle 💜 (@MGormanXX72) reported

    @CandyCrushSaga Your app wasn’t working right and it charged me double for boosters. I contacted support through the app, but they were no help. They told me to contact @Apple Why would I contact Apple? Just give me my money back.

  • JarredH Jarred the Wyrd-Worker (@JarredH) reported

    @FracturCritical So maybe give me two days off instead? One for Candy Crush and one for reading my bookmarked articles? Okay, maybe one for working on my writing projects, too. And another for....

  • rosysort kira ☾ (@rosysort) reported

    the thing is even though i have health insurance it’s still hard as **** to get doctors to care about my problems without sending me home while i have a 108 degree fever and they’re playing candy crush on they’re phone and look up and me and go “so have you tried losing weight”

  • BestDigitK DigitK (@BestDigitK) reported

    @HBJohnXuandou I just noticed that i misspoke; CoD, WoW, and Candy Crush bring in 76% of their total profit, not just CoD* But even so: that leaves 24% for literally every single other Act-Blizz game to fight over, and seeing as Crash and Tony Hawk don't have microtransactions

  • GrumpyGoobe small fan (@GrumpyGoobe) reported

    People should be getting infinity points on this level. How would the points tally even work if I press skip? Fix Level 1738 Candy Crush, it's driving me nuts!

  • CutieyLicious Cutiey-licious (@CutieyLicious) reported

    I spend hours playing Candy Crush Soda Saga but to read issa problem! Is this how I want to do PhD 😩😩😩

  • the_yoav yoav the yoshi (@the_yoav) reported

    @SoftCustomer9 @elliotduby No. He will not. All you people do is beg for him to be in smash. Y'all say its wanting but at this point it isn't. Crash will never be in smash due to your begging. And besides parappa deserves a better spot as a playstation rep, and the candy crush girl as an activision rep

  • bhovansadler delphine cormier gatekeeper (@bhovansadler) reported

    danielle said working with pamela was so scary bc one moment she’d be playing candy crush behind the scenes and the next moment she’d be The Freak AJSJSJDJD

  • thedextriarchy Adi Robertson (@thedextriarchy) reported

    We’re going to another prerecorded demo, this one of Candy Crush. Schmid gets around the problem Epic highlighted (no mobile support for the game’s web version) by manually requesting the desktop version of the site.

  • rosysort kira ☾ (@rosysort) reported

    the thing is even though i have health insurance, it’s still hard asf to get doctors to care about my problems without them sending me home while i have a 108 degree fever, like they’re playing candy crush on their phone and only look up at me like “have you tried losing weight”

  • the_yoav yoav the yoshi (@the_yoav) reported

    @SoftCustomer9 @elliotduby No. He will not. All you people do is beg for him to be in smash. Y'all say its wanting but at this point it isn't. Crash will never be in smash due to your begging. And besides parappa deserves a better spot as a playstation rep, and the candy crush girl as an activision rep

  • BestDigitK DigitK (@BestDigitK) reported

    @HBJohnXuandou through online resources, and frankly, their retail doesn't even matter in the slightest. at the end of the day, CoD, WoW, and Candy Crush carry Act-Blizz forward, and Crash/Tony Hawk doing better with physical sales means almost nothing in the grand scheme of things

  • MGormanXX72 Michelle 💜 (@MGormanXX72) reported

    @CandyCrushSaga @CandyCrushSoda so, I purchased a boost for $8 and your app wasn’t working right and it charged me twice. I contacted King’s support through the app but they said I had to contact @Apple Why? Apple didn’t charge me twice. Fix this and make it right. NOW.

  • leah_nylen Leah AntiTrustButVer1fy Nylen (@leah_nylen) reported

    You can Sign in With Apple on the Candy Crush website? Moskowitz asks. Schmid says he doesn't know. Are you aware that if use Sign in With Apple, it wouldn't work? she asks. Schmid says he's not aware of that.

  • QueSeraSera143 𝐵𝑒𝓁𝓁𝒶 𝒟'𝒜𝓂𝑜𝓊𝓇🦋 (@QueSeraSera143) reported

    @CandyCrushSaga hi can you fix on Level 4016, recently i played that level and it doesn't allowed me to skip after i finished the game,

  • thedextriarchy Adi Robertson (@thedextriarchy) reported

    New development in the Candy Crush drama: Schmid had to recover a password at some point in the login process.

  • anonpurplecow purplecow (@anonpurplecow) reported

    My trust issues are so bad, when candy crush shows me an available move I think they are setting me up too loose😭😭🤚🤚🤚

  • ruru_yoongi ruru ⁷ (@ruru_yoongi) reported

    MY PHONE IS SO SLOW. IM JUST TRYING TO PLAY CANDY CRUSH

  • DrMattParker Matt Parker (@DrMattParker) reported

    I’d your #parler app isn’t working correctly, you can fix it easily. Just delete the app and go back to the download store and choose anything else (my wife prefers candy crush saga). People that love you will thank me later.

  • pieceoaggrocrag cheerz luv (@pieceoaggrocrag) reported

    @TempoZP Agreed. Problem is, the latter makes more $$$, and unfortunately that’s all a company in a capitalist system is motivated by. Look at act/blizz’s earnings - candy crush carries that company.