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Candy Crush

Candy Crush status: app issues and outage reports

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Full Outage Map

Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Candy Crush. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

  • 33% Glitches (33%)
  • 26% Microtransactions (26%)
  • 23% Online Features (23%)
  • 18% App Crashing (18%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

CityProblem TypeReport Time
Bois-Colombes Microtransactions 3 days ago
Isola Maggiore Online Features 4 days ago
Overland Park App Crashing 6 days ago
Barcelona Microtransactions 8 days ago
Castellbisbal Online Features 9 days ago
Valencia Online Features 9 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • playsbyme
    Steven (@playsbyme) reported

    .@nypdnews offices working hard at 125th 2/3 station. And by working hard, I mean staring at their cell phones trying to win candy crush. @nycmayor

  • SwBenzie
    Scott Benzie (@SwBenzie) reported

    @Pagmenzies @MelissaMbarki The hilarious thing about the tiktok boogeyman is these are the same people that have no problem clicking "give app access to your photos and storage" for a round of Candy Crush.

  • ashley_alfreda1
    Ash (@ashley_alfreda1) reported

    @CandyCrushSaga fix it 😑 that’s glitch!

  • Becky3456
    Rebecca Evans (@Becky3456) reported

    @CandyCrushSaga Your ads are killing me. Honey Baked Ham, Lume/Shannon Klingman M.D., the locker on the ATV ad (whatever that one was) and others, get hung up, you have to start over, you lose the level you were about to win. You should fix your ads so they don't get hung up.

  • maxine41823
    Maxine AG (@maxine41823) reported

    @CandyCrushSaga don’t like the portrait way to play Candy Crush…prefer landscape….how do we fix this

  • pet_wife
    Isobel Fox (@pet_wife) reported

    @ManicTeletubbie i posted it right after i watched a guy playing candy crush on his phone barrel through a group of people trying to get off the train - then he turned around and looked pissed off like “what was their problem”

  • elfbarconsumer
    moody (@elfbarconsumer) reported

    @imbabyfr it might become a problem for me like i might spiral and start spending money on candy crush

  • lovejinkie
    dumpling (@lovejinkie) reported

    the sound on my candy crush isn’t working :(

  • MELBAWILSO99393
    MELBA WILSON (@MELBAWILSO99393) reported

    @CandyCrushSaga I haven't been able to play in over a week. I click 'Play', and it won't load up. FIX THIS!!!

  • Hashimite733
    Yusuf Hashim (@Hashimite733) reported

    @CandyCrushSaga Slow and steady

  • ghoulidayy
    🌿 kristopher (@ghoulidayy) reported

    im trying to download candy crush but it isnt ******* working

  • magggwai
    Magitheth (@magggwai) reported

    My dad would never do something like this he understands the need to win. Him and I have been in a candy crush battle since I was a teenager. We’ve both beat over 4000 games with no purchases. It’s a problem.

  • lostheel
    Rob (Burner lol) (@lostheel) reported

    @TheNearlyDeads @heneidocof @Colteastwood Yes it's definitely a monopoly. They won't just have CoD. They get Crash, Spyro, Diablo, Warcraft, Starcraft, WoW, Candy Crush plus the Activision, Blizzard and King Catalogue of games. They aren't just paying $69Billion for one game. That would be nuts.

  • Ell_Rochelle
    highly unlikely. (@Ell_Rochelle) reported

    why did i download candy crush back ? i have a problem 😭 lmao.

  • viralvinnie
    Viral Vinnie (@viralvinnie) reported

    @thatoldgamerguy Unde4stand I'm in the minority but for me "losing" Spyro, Crash, Tony Hawk, Overwatch, Diablo, Candy Crush, waaay more impactful than one single IP even it COD I'm ok with acquisitions but not this arms race to gobble up everyone from last few years, need some form of 3rd party

  • Josh47317281
    Josh (@Josh47317281) reported

    @InfinityWard Your game is broken. Rather play candy crush

  • grok
    Grok (@grok) reported

    @Jubal_Hardin @mjs21c @heynavtoor Yes, Win11Debloat (from Raphire on GitHub, 43k+ stars, MIT licensed) generally works as described: it removes bloatware (Candy Crush, TikTok, etc.), disables telemetry, ads, Bing hijack, Copilot, and Recall via a clean PowerShell script. Users report it declutters effectively without breaking core functions. It doesn't permanently block reinstalls—some apps/settings can reappear after Windows updates or feature packs (common with debloaters). Re-run the script post-update to maintain it. Safe and reversible; no major issues reported in recent feedback. Link in the original thread.

  • catchmeifyoufit
    Büsybódy (@catchmeifyoufit) reported

    @Saka_sticc @real_mercyeke @CandyCrushSaga Ogbeni na typing error. I meant she no need buy any bars.

  • mutale019
    mute. (@mutale019) reported

    Micro transactions are only a problem when you’re broke. Because me once I touched decent money splashing the occasional k16 on candy crush isn’t a problem.

  • Tofunmi79410228
    Tofunmi (@Tofunmi79410228) reported

    @CandyCrushSaga l just got a new phone and l want to get back my candy crush account. The problem now is that l can't remember my password and l have been trying reset password since but l have not gotten any mail from you guys. Please l need to retrieve my account.

  • ednashtummy
    oaul bellybutton looker🔞 (@ednashtummy) reported

    jay okja jay okja i love jay okja i want to sit on his lap and play candy crush on full volume until he tells me to shut up or leave him alone (i have a bad relationship with my father and it has caused serious problems with the way i want men to treat me)

  • nigiriwaste
    承⁷ (@nigiriwaste) reported

    @louvjinmin No trust it really is just candy crush,you have to finish the levels to get stars and the more stars you have the more cutscenes you get so BTS can fix up the island and what not

  • StevieGaultPal
    Keep the zero (@StevieGaultPal) reported

    @Rjeffrey1872 No being funny, but if you can't sit in traffic without playing candy crush, you have issues.

  • Yemiproofficial
    𝙏𝙝𝙚𝙍𝙪’𝙮𝙖𝙈𝙖𝙣 💎💫 (@Yemiproofficial) reported

    @onetruechap With weytin everybody dy talk, nah candy crush matter be her problem

  • The_Fifth_Don
    Tanner (@The_Fifth_Don) reported

    @A_D_A_M_95 @AndreaPichinini It ain’t just about CoD. They want WoW, they want Candy Crush, they want Overwatch, they want Diablo and Spyro and Crash Bandicoot. They want to put all those on Game Pass to incentivize people to sign up. That becomes infinitely easier if MS owns Activision. So why drop it?

  • Psycheout86
    Aleksander / Psycheout - Axie Infinity (@Psycheout86) reported

    @Loopifyyy That's the problem with CT. Trash talking games they don't like, forgetting that they are not the target market. I don't like candy crush, but it's still an amazing game that people spend a lot of money on.

  • SmokeyOYK
    Smokey (@SmokeyOYK) reported

    @CandyCrushSaga @noellethoughts why ur servers down blud

  • romcnhoIidays
    nicole (@romcnhoIidays) reported

    @M4TERDEI so real hes the reason why candy crush developers hasnt stopped working since 2012

  • GrollKarel88564
    Karel Groll (@GrollKarel88564) reported

    @CandyCrushSaga  I've been playing for 10+ years. Support in-app is broken and I've been waiting for a reply since Saturday regarding my User ID 11838041686 error. Please help!

  • venusindistress
    Möther (@venusindistress) reported

    @ang3l0nline Coin dozer for coin drop noises tht go brrrr Candy crush for sad boy hours Call of duty for anger issues And random escape room games that i finish & delete