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Candy Crush

Candy Crush status: app issues and outage reports

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Full Outage Map

Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Candy Crush. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

  • 33% Glitches (33%)
  • 23% Online Features (23%)
  • 23% Microtransactions (23%)
  • 18% App Crashing (18%)
  • 3% Sign in (3%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

CityProblem TypeReport Time
Isola Maggiore Online Features 13 hours ago
Overland Park App Crashing 2 days ago
Barcelona Microtransactions 5 days ago
Castellbisbal Online Features 5 days ago
Valencia Online Features 6 days ago
Cavaillon Online Features 7 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • CarlHaworth01
    Carl Haworth (@CarlHaworth01) reported

    @CandyCrushSaga such a shame that you really slow down any advancement in the game after a certain level without having to spend money. I’m aware that it’s a business but hey give the tight ****** players a bit of a chance

  • ProRebornYT
    ProReborn (@ProRebornYT) reported

    @iskra_9 candy crush mtx goes hard, grandma has those social security checks & can’t get past level 8,548. Nothin 5 bucks can’t fix. Oh she’s stuck on 8,550 now. And 8,554, and oh **** she’s spent $1,340

  • nigiriwaste
    承⁷ (@nigiriwaste) reported

    @louvjinmin No trust it really is just candy crush,you have to finish the levels to get stars and the more stars you have the more cutscenes you get so BTS can fix up the island and what not

  • MCGSS1974
    mcgss1974 (@MCGSS1974) reported

    @Denise4bbc I gathered myself after a few minutes and eased back out of the house when legs started back working before being seen and went to Starbucks and played candy crush till my usual time to come home came

  • Superduperroofr
    Super Duper Roofer (@Superduperroofr) reported

    @MrSausageGet @TehMafiaJoe2 They won’t until their iPhone stops working and they can no longer play gay candy crush.

  • cecianasta
    Cecilia D'Anastasio (@cecianasta) reported

    @KyleOrl I thought that until I began to factor in that more and more people are consuming multiple content streams at once. Twitch while working, Candy Crush while watching Netflix--still 24 hours, sure, but that's why I said "almost" unlimited

  • criminaliaranea
    𝓷𝐚𝐩𝐨𝐥𝐞𝐨𝐧 𝐨𝐟 𝓬𝐫𝐢𝐦𝐞. ( parody! ) (@criminaliaranea) reported

    @facelessholmes / LMAO yes but James also has a page on Seb: “THIS MAN IS THE WORST PERSON EVER, HE BEAT ME ON CANDY CRUSH.” broken hearts over Sebastian’s picture too, little guns around the image too 😭

  • grok
    Grok (@grok) reported

    @Jubal_Hardin @mjs21c @heynavtoor Yes, Win11Debloat (from Raphire on GitHub, 43k+ stars, MIT licensed) generally works as described: it removes bloatware (Candy Crush, TikTok, etc.), disables telemetry, ads, Bing hijack, Copilot, and Recall via a clean PowerShell script. Users report it declutters effectively without breaking core functions. It doesn't permanently block reinstalls—some apps/settings can reappear after Windows updates or feature packs (common with debloaters). Re-run the script post-update to maintain it. Safe and reversible; no major issues reported in recent feedback. Link in the original thread.

  • sydneysartori
    syd💜 (@sydneysartori) reported

    this is such a non-issue but this candy crush level i had to bring down cherries and tell me why the last cherry was just sitting above a singular space where candy cant go and there was literally nothing i could do i had 15 moves left cause i was on a LONG *** STREAK and i lost.

  • Mcsmithltd
    Mcsmithltd (@Mcsmithltd) reported

    @IsDrainBamaged @kylenabecker Well, yes, that's very important. It would certainly be a catastrophe if her phone battery died just as she's about to beat that level of Candy Crush she's been working on for weeks now.

  • EmmaMackintos13
    Emma Mackintosh (@EmmaMackintos13) reported

    @KayleighsCreat1 @CandyCrushSaga hi , I cant play allstars semifinals… the leaderboard just disappeared yesterday night and it wont get back. I did everything they told me . Could someone fix this?

  • _STARGIIIRL_
    stallion (@_STARGIIIRL_) reported

    Im protesting candy crush. I think I’m on day 5 or something and as an addict that’s pretty something. Go to hell candy crush! Or rather candy CRASH bc the damn app always crashing!!

  • CarolineA_M
    Scarlett (@CarolineA_M) reported

    Well the laptop I was working on is dead. So I guess now I can just play Candy Crush

  • ayo_irl
    Quarantino Brown (@ayo_irl) reported

    @halleteri I’m definitely not working. Gonna watch gargoyles and play candy crush

  • oluyemi720
    olu_meg (@oluyemi720) reported

    @MobilePunch If you like just down, all looks like empty threats. The new notes are not available. Be using people lives day play candy crush eeen. No problems ohhhh, no problems at all

  • JeffreyLucifer
    AlwaysAJeff #FreePalesine 🇵🇸 (@JeffreyLucifer) reported

    @Villgecrazylady Candy crush was tetris on steroids. But it wasn't nearly as good for problem solving since any skill is hidden behind the hypnotic colors

  • The_Fifth_Don
    Tanner (@The_Fifth_Don) reported

    @A_D_A_M_95 @AndreaPichinini It ain’t just about CoD. They want WoW, they want Candy Crush, they want Overwatch, they want Diablo and Spyro and Crash Bandicoot. They want to put all those on Game Pass to incentivize people to sign up. That becomes infinitely easier if MS owns Activision. So why drop it?

  • Anxious_Italian
    Peppino Spaghetti (@Anxious_Italian) reported

    @JeSuislIndien @CandyCrushSaga If the company does absolutely nothing to solve and fix this Tournament, then they will be in very big trouble for the Scams that they pulled, stealing money and wasting everyone’s time they invested into the game

  • SuyashU
    Suyash Upadhyaya (@SuyashU) reported

    At the airport. Man with a hook-like device around ear, phone attached, speaking in a slow business drawl. One hand, playing candy crush. Other hand, scrolling through the news on a tablet. My dude is ready to beat AI.

  • FernsVacaNieto
    Fernando (@FernsVacaNieto) reported

    @Chris_Dring I mean its pretty obvious. Microsoft just bought Zinemax which as a bunch of successful Ip’s. Elder Scrolls, Doom, Fallout etc And Abk makes the biggest console seller for both systems and has other big games like Overwatch, Diablo, Crash, Spyro, World of Warcraft, Candy Crush.

  • AirshipGuy
    William Torpey (@AirshipGuy) reported

    @YinzGotOwned @OrdinaryGamers ...however once you get everything set up, I find the experience much better. You don't have the problem where the computer gets slower over time, no, automatic updates, no random bloatware, no candy crush being installed without you doing it yourself. No virus issues, addware.

  • playsbyme
    Steven (@playsbyme) reported

    .@nypdnews offices working hard at 125th 2/3 station. And by working hard, I mean staring at their cell phones trying to win candy crush. @nycmayor

  • MeloettaMr
    Meowscarada Stan (@MeloettaMr) reported

    @v2_maru @byelacey mobile games themselves feel like a personification of this issue. Early stuff like Angry Birds and Cut the Rope were genuine fun and didn't feel nearly as predatory, then stuff like Candy Crush happened and it all become about microtransactions

  • anabanana8008
    Ana🌷 (@anabanana8008) reported

    @Gir205 @shadysad1e SEND ME CANDY CRUSH LIVES OMFG IM GOING TO DIEEEE I NEED A FIX

  • MELBAWILSO99393
    MELBA WILSON (@MELBAWILSO99393) reported

    @CandyCrushSaga I haven't been able to play in over a week. I click 'Play', and it won't load up. FIX THIS!!!

  • GamingFirefigh1
    GamingFirefighter (@GamingFirefigh1) reported

    @EverbornSaga @Microsoft @ATVI_AB And since the deal is about mobile and Candy Crush, I’m sure that Xbox will have no problem with that whatsoever 😌.

  • FernsVacaNieto
    Fernando (@FernsVacaNieto) reported

    @VGC_News Hiw many IP’s will Microsoft have bought in the last 2 years if this deal goes thru? Call of Duty (biggest multiplayer), Overwatch (big multiplayer, Elder Scrolls, Doom, Workd ofvWarcraft,?Fallout, Diablo, Crash, Spyro, Evil Within, Tony Hawks Proskater, Wolfenstein, Candy Crush

  • Ell_Rochelle
    highly unlikely. (@Ell_Rochelle) reported

    why did i download candy crush back ? i have a problem 😭 lmao.

  • BigotsCryForMe
    GOLDENVICTORYMAN (@BigotsCryForMe) reported

    @Villgecrazylady There is evidence that playing video games increases problem solving skills. But I never played Candy Crush.

  • kevinkane14
    kevin 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@kevinkane14) reported

    @CockertonMark No way, I have enough problems. Level 578 in candy crush is my no1 priority at the moment.