Candy Crush status: app issues and outage reports
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Full Outage Map
Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.
Problems in the last 24 hours
The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Candy Crush. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Candy Crush users through our website.
- Glitches (33%)
- Microtransactions (26%)
- Online Features (23%)
- App Crashing (18%)
Live Outage Map
The most recent Candy Crush outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bois-Colombes
|
Microtransactions | 2 hours ago |
 Isola Maggiore
|
Online Features | 1 day ago |
 Overland Park
|
App Crashing | 3 days ago |
 Barcelona
|
Microtransactions | 6 days ago |
|
Castellbisbal
|
Online Features | 6 days ago |
|
Valencia
|
Online Features | 7 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Candy Crush Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Tron (@MikeTron15) reported@CandyCrushSaga Why did you switch to portrait mode? Why do you try to fix things that aren’t broken? This is the last straw, in done with it.
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Sturm Novahl (@The_Sturmfront) reported@mazamuchati @GrimDeath86 @XboxGamePass like I said, if you're having THAT much trouble you probably are better off playing Candy Crush or something
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Paul Irvine (@PaulIrvine82015) reported@aterhov2 @Pablosquest I'm not the one claiming 2020 didn't happen. Viruses are real. Do you think all the people working in virology are just sitting playing Candy Crush all day? Bless your cotton socks.
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Yusuf Hashim (@Hashimite733) reported@CandyCrushSaga Slow and steady
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Karel Groll (@GrollKarel88564) reported@CandyCrushSaga I've been playing for 10+ years. Support in-app is broken and I've been waiting for a reply since Saturday regarding my User ID 11838041686 error. Please help!
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Carl Haworth (@CarlHaworth01) reported@CandyCrushSaga such a shame that you really slow down any advancement in the game after a certain level without having to spend money. I’m aware that it’s a business but hey give the tight ****** players a bit of a chance
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girl gremlin (@ebubny) reportedboss just told me I have to start giving client presentations… take me back to working at a call centre where I could kick back, vape and play candy crush while being yelled at about nothing
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spicy boi (@Andre__ko) reported@VGC_News Should be no problem. Microsoft is aiming more at candy Crush. Not COD. Right? Tho I hope Sony would buy crash Bandicoot license back
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Trish Kemke (@pkemke) reportedHey Candy crush - game will not let me spend my gold bars - Pleas fix this. #CandyCrushSaga #
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DuNnOwHoxd (@DuNnOwHoxd) reported@EnderOpz @kyuukoku_verion @xKerkes I would love to see more people argument their thoughts like this, not just "oMg ItS cAnDy CrUsH" or "go pop your bubbles". Over time it gets annoying and never resolves the problem....
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Befff (@HigbeeBeth) reportedI’m a 22 year old working adult with a mortgage and a dog, pls tell me why I’m playing candy crush at 1am?
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mcgss1974 (@MCGSS1974) reported@Denise4bbc I gathered myself after a few minutes and eased back out of the house when legs started back working before being seen and went to Starbucks and played candy crush till my usual time to come home came
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Erich Landstrom (@ScienceGiant) reported@hideacorp Once again @YahtzeeCroshaw was right. He predicted the trend of people wanting to play “cozy” games. And sure enough, after Angry Birds and Fruit Ninja, after Candy Crush and Pokémon GO, we come to the decidedly low-stakes and slow-tempo of Cats and Soup.
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highly unlikely. (@Ell_Rochelle) reportedwhy did i download candy crush back ? i have a problem 😭 lmao.
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spicy boi (@Andre__ko) reported@erockmath @VGC_News Why? Removing COD should be no problem for Microsoft. They said they aiming candy Crush and not COD. So?? I don't see the problem here
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Magitheth (@magggwai) reportedMy dad would never do something like this he understands the need to win. Him and I have been in a candy crush battle since I was a teenager. We’ve both beat over 4000 games with no purchases. It’s a problem.
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🔱Mezulyn's Corner🔱 (@Mezulynscorner) reported@CandyCrushSaga Why's my app crashing or my game crashing after watching an add. You people better respect yourself and fix up.
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Aleksander / Psycheout - Axie Infinity (@Psycheout86) reported@Loopifyyy That's the problem with CT. Trash talking games they don't like, forgetting that they are not the target market. I don't like candy crush, but it's still an amazing game that people spend a lot of money on.
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michelle. 🎄 (@laurelsalexis) reportedMy internet is out and so my tv isn't working, leaving me in the dark with my thoughts. Except I just got fired and think I'm being ghosted so that leads to me just crying unless I play some dumb game like candy crush. It's the only thing that keeps me from thinking.
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Kimmy 🇱🇨 (@KimmyOHSOSmug) reportedListen the fishes used to go after necessary targets now they just pop any random candy, pls fix it @CandyCrushSaga
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承⁷ (@nigiriwaste) reported@louvjinmin No trust it really is just candy crush,you have to finish the levels to get stars and the more stars you have the more cutscenes you get so BTS can fix up the island and what not
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Mel UG (@eagleeye_Pam) reported@real_mercyeke @CandyCrushSaga Money is not the solution to every problem.
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Tanner (@The_Fifth_Don) reported@A_D_A_M_95 @AndreaPichinini It ain’t just about CoD. They want WoW, they want Candy Crush, they want Overwatch, they want Diablo and Spyro and Crash Bandicoot. They want to put all those on Game Pass to incentivize people to sign up. That becomes infinitely easier if MS owns Activision. So why drop it?
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Viral Vinnie (@viralvinnie) reported@thatoldgamerguy Unde4stand I'm in the minority but for me "losing" Spyro, Crash, Tony Hawk, Overwatch, Diablo, Candy Crush, waaay more impactful than one single IP even it COD I'm ok with acquisitions but not this arms race to gobble up everyone from last few years, need some form of 3rd party
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Juhspam ***** (@JuhspamB) reported.@CandyCrushSaga y’all need to stop with FORCING us to play the stupid lil tournament for the 500 gold bars MULTIPLE times a day. You used to be able to exit it and now we HAVE to join or force close the app and restart. I spend too much money on it to be this annoyed. Fix please
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Meowscarada Stan (@MeloettaMr) reported@v2_maru @byelacey mobile games themselves feel like a personification of this issue. Early stuff like Angry Birds and Cut the Rope were genuine fun and didn't feel nearly as predatory, then stuff like Candy Crush happened and it all become about microtransactions
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Recep Çetin (@cetin_recep) reported@King_Games i have a login problem with mail account in candy crush game..
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🇬🇧Derek🇺🇦 (@djspapa) reported@CandyCrushSaga please can you say when the next app update for your game will be? 🤔 I’m experiencing lots of bugs, issues and problems with the current version.
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MargaretG (@alpinesnow55_g) reported@itz_swoops Yup, all this time it was no problem for Candy Crush to be full screen either way. Now, suddenly, they had to change?
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Katie Galin (@KatieJCo) reported@CandyCrushSaga my account says there’s an error. Please advise.