Candy Crush

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Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Candy Crush Outage Chart 01/02/2026 00:05

At the moment, we haven't detected any problems at Candy Crush. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

  1. App Crashing (33%)

    App Crashing (33%)

  2. Glitches (30%)

    Glitches (30%)

  3. Online Features (19%)

    Online Features (19%)

  4. Sign in (9%)

    Sign in (9%)

  5. Microtransactions (9%)

    Microtransactions (9%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
SpainL'Ametlla del Vallès Microtransactions
SpainL'Ametlla del Vallès Microtransactions
United KingdomBournemouth App Crashing
United StatesPowell Glitches
United StatesLexington App Crashing
FranceMarseille App Crashing
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • agoldman3 Adam Goldman (@agoldman3) reported

    @ByronTau Stop playing candy crush and it won’t be an issue. Plus, don’t do insurrections.

  • Nky_baby__ Dragon_Mother🐲🐲 (@Nky_baby__) reported

    @Quanty_Surveyor The data is not my problem but I end up staying their for hours..... Naa 3/4am I Dey sleep because of explore page and candy crush 😭

  • crottvh Marja Crotty-v Hoorn 😷 (@crottvh) reported

    @CandyCrushSaga Since I updated my iPhone yesterday, Candy Crush Saga isn’t working anymore. Did you get more complains and what do you advice me to do without losing my levels (I’m at level 8635)! Thanking you in anticipation.

  • BarbJHanson Barbara Hanson (@BarbJHanson) reported

    @CandyFriends what's up with this game? No Facebook or Twitter posts in months. Now no daily quests. Please fix. This is my favorite Candy Crush game.

  • UnofficialEdd Unofficial EDD HELP (@UnofficialEdd) reported

    @CandyCrushSaga is the server down guys? 😔

  • amyummy Nurul Aimi (@amyummy) reported

    @CandyCrushSaga please please please check this issue. It’s unfair! How come I only get 12 moves but my friend got 35 moves in this exact same level? I need to win 3 stars. I’ve been playing level 854 for years & nothing changes! Please do something 😔😔😔

  • JoTechTracker CAR TRACKER 🚗 (@JoTechTracker) reported

    Until you have played the last level on CANDY CRUSH, Problem no dey finish.

  • Onlyonewils Always Tired😪 (@Onlyonewils) reported

    So I shouldn't play candy crush because I'm a man?! Lmao,that's your problem,I'm already on level 2500

  • geekbot500 unfriendly black hottie 🖤 (@geekbot500) reported

    My mom said she couldn't do a tiktok wit me bc she's working. She steadily watching the wire, playing candy crush, and talking to her lil friends...but she too busy working for a tiktok

  • YeonjunsGirl_ Mae·°❈•매이² || TRUE BEAUTY EP 13 (@YeonjunsGirl_) reported

    @cIoudytxt I play it before its like candy crush youvhave a broken house now your going to redecorate it and the mission is like the candy crush

  • homegrownwumpa J4ke (@homegrownwumpa) reported

    Hey guys what's up I'm hyped for this Crash on the run game because I consume all the games by King I actually don't know or care about this IP I just live off of Candy Crush haha hehe hoooohoooooooooooooo

  • pamala4kamala pamela (@pamala4kamala) reported

    @freshhel @cheesepickles For safety I do it online. Over and over again. Sometimes it’s just another $10 on candy crush. I think I have a problem. But I do have a closet full of beautiful shirts and every kitchen gadget I could ever want.

  • _AndreaAngulo_ Andrea Angulo (@_AndreaAngulo_) reported

    @CandyCrushSaga @King_Games Hi! Is this issue still under investigation? 👉"There was a connection error. Try again in a bit" +7 months that I can't connect to my King/Facebook account. Already sent 5 msgs to support center, but I don't get a solution for this. Can't get boosters, play competitions, etc 😞

  • Brygida_Poland Brygida_Poland (@Brygida_Poland) reported

    @djspapa @CandyCrushSaga I'm on 536 level and already have problems. 🤭

  • julia1234567 j (@julia1234567) reported

    yes I’m on level 1500 of candy crush no I don’t have a problem

  • luttich_stefan Stefan Lûttich (@luttich_stefan) reported

    @vonderleyen Please make sure colour codes are aligned with candy crush front end colour scheme....otherwise @bodoramelow might get in trouble ...

  • Sarah_9810 Sarah (@Sarah_9810) reported

    I ain’t play candy crush today. Gotta fix that quick

  • filled_soul 🦋Lupita’s cousin🦋 (@filled_soul) reported

    I miss the days when getting to a higher level in candy crush and temple run were my biggest problem😒

  • GoldenKnights Vegas Golden Knights (@GoldenKnights) reported

    YES!!!!!! oh, sorry. we beat a hard level in Candy Crush. still working on the other thing.

  • FCKOFFSUTTON 𝙝𝙤𝙬𝙡 𝙥𝙚𝙣𝙙𝙧𝙖𝙜𝙤𝙣 (@FCKOFFSUTTON) reported

    @averythingisok someone’s untangling their childhood problems on a phone call and you’re like “mhm... mhm...” playing candy crush

  • TheJefe_Eli €li Mansa (@TheJefe_Eli) reported

    Excruciatingly slow. Like I’m paying more attention to candy crush then Wandavision

  • GeniusMe707 Genius (@GeniusMe707) reported

    i know i’ve tweeted about this like 5 times but my keyboard sounds like candy crush and i’m going insane i can’t TYPE without thinking of candy crush how do i fix this

  • TheJefe_Eli €li Mansa (@TheJefe_Eli) reported

    @nqlrys It’s not trash, but it is so slow, candy crush took up most of my attention than the first two episodes. It’s corny funny though.

  • TrueDefective ZD Gordon (@TrueDefective) reported

    If they are having trouble distributing vaccines to older people they should just make it a prerequisite to getting any technological help. Sorry Granny, I cannot help you WhatsApp your Candy Crush opponent until you get the shots.

  • JB801 Janice Bowling (@JB801) reported

    @CandyCrushSaga any known issues?? I can’t open the app

  • Fredrikspelarsp Fredrik™ (@Fredrikspelarsp) reported

    @VoiceLegendII Yeah. They're letting the Candy Crush devs (King) make a Crash game, nothing is off the limits I feel like. If Treyarch makes a new Crash or Spyro I wouldn't be suprised But it would be funny though

  • LauraEgertonx Laura 💜 🐾 (@LauraEgertonx) reported

    why is candy crush not letting me sign in

  • paperinstacks kevin (@paperinstacks) reported

    @Proletarian_xo He playing candy crush while working >:(

  • naufalalamsyh Pale&Bule (@naufalalamsyh) reported

    @bdngfess crash crush crash crush Candy crush meren

  • LadyAlexandros Lady Alexandros (@LadyAlexandros) reported

    @CandyCrushSaga the game isn't working for a week now :/