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Candy Crush

Candy Crush status: app issues and outage reports

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Full Outage Map

Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Candy Crush. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

  • 35% Glitches (35%)
  • 24% Microtransactions (24%)
  • 22% Online Features (22%)
  • 16% App Crashing (16%)
  • 3% Sign in (3%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

CityProblem TypeReport Time
Barcelona Microtransactions 2 days ago
Castellbisbal Online Features 3 days ago
Valencia Online Features 3 days ago
Cavaillon Online Features 4 days ago
Creil Glitches 9 days ago
Waterford Glitches 11 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • BrewerBomb
    🦊BrewerBomb🦊 (@BrewerBomb) reported

    @dark1x It's just funny to see that being lined up aside stuff like Warcraft and COD. Oh yeah I'm so hyped about the Microsoft Activision deal, they'll own Candy Crush now! It could have been anything else like Crash Bandicoot or THPS.

  • Superduperroofr
    Super Duper Roofer (@Superduperroofr) reported

    @MrSausageGet @TehMafiaJoe2 They won’t until their iPhone stops working and they can no longer play gay candy crush.

  • Lu_315
    Luciana Schreier (@Lu_315) reported

    Did you play candy crush on your ipad AND phone while working while creating content for a passion project all at the same time or are you properly diagnosed and medicated

  • THCyalater
    a 💕 (@THCyalater) reported

    work is so slow that I'm back in my candy crush era

  • pet_wife
    Isobel Fox (@pet_wife) reported

    @ManicTeletubbie i posted it right after i watched a guy playing candy crush on his phone barrel through a group of people trying to get off the train - then he turned around and looked pissed off like “what was their problem”

  • StevieGaultPal
    Keep the zero (@StevieGaultPal) reported

    @B4ZZ_B0W5K1 @Rjeffrey1872 Not saying he deserves the sack, but I'm no really sure what issues would lead to a need to play candy crush sitting in traffic. It's sheer stupidity from the guy.

  • criminaliaranea
    𝓷𝐚𝐩𝐨𝐥𝐞𝐨𝐧 𝐨𝐟 𝓬𝐫𝐢𝐦𝐞. ( parody! ) (@criminaliaranea) reported

    @facelessholmes / LMAO yes but James also has a page on Seb: “THIS MAN IS THE WORST PERSON EVER, HE BEAT ME ON CANDY CRUSH.” broken hearts over Sebastian’s picture too, little guns around the image too 😭

  • sydneysartori
    syd💜 (@sydneysartori) reported

    this is such a non-issue but this candy crush level i had to bring down cherries and tell me why the last cherry was just sitting above a singular space where candy cant go and there was literally nothing i could do i had 15 moves left cause i was on a LONG *** STREAK and i lost.

  • cetin_recep
    Recep Çetin (@cetin_recep) reported

    @King_Games i have a login problem with mail account in candy crush game..

  • israelselah
    henny💋 (@israelselah) reported

    I’m on level 2000 on candy crush & it’s pretty safe to say I have a problem.

  • SmokeyOYK
    Smokey (@SmokeyOYK) reported

    @CandyCrushSaga @noellethoughts why ur servers down blud

  • JuhspamB
    Juhspam ***** (@JuhspamB) reported

    .@CandyCrushSaga y’all need to stop with FORCING us to play the stupid lil tournament for the 500 gold bars MULTIPLE times a day. You used to be able to exit it and now we HAVE to join or force close the app and restart. I spend too much money on it to be this annoyed. Fix please

  • AkantaQ
    Batwoman 🌚😈 (@AkantaQ) reported

    @CandyCrushSaga fix your bugs.

  • ghoulidayy
    🌿 kristopher (@ghoulidayy) reported

    im trying to download candy crush but it isnt ******* working

  • FernsVacaNieto
    Fernando (@FernsVacaNieto) reported

    @VGC_News Hiw many IP’s will Microsoft have bought in the last 2 years if this deal goes thru? Call of Duty (biggest multiplayer), Overwatch (big multiplayer, Elder Scrolls, Doom, Workd ofvWarcraft,?Fallout, Diablo, Crash, Spyro, Evil Within, Tony Hawks Proskater, Wolfenstein, Candy Crush

  • CoppermineTypeK
    Bondforged Copper (@CoppermineTypeK) reported

    @ApostleWordOTD At one point there was a team working on a 1:1 remake of the game, but due to dealing with the candy crush people’s lawyers (King aquired BN’s studio back in 2015) i believe they are transitioning to just doing a spiritual successor

  • mellowspace_
    よろしkuu ♡ (@mellowspace_) reported

    TRAFFIC???? NO PROBLEM. IMMA PULL OUT MY CANDY CRUSH GAMES AND WORD SEARCH TO SURVIVE

  • DanielW83655886
    Daniel Watson (@DanielW83655886) reported

    @marionmain3 @MaureenPickeri5 @Ofcom She doesn’t have to know the rules they never do anything, how the hell do they put in a working day? They must have a dartboard, dominoes and candy crush.

  • BeeGooner_
    Bee (@BeeGooner_) reported

    I had two moves left and was going to use the hammer. This effin candy crush decided to crash fffffssss. It was HARD LEVEL.

  • DeesseKay
    Terminé Bonsoir (@DeesseKay) reported

    @CandyCrushSaga Nobody’s helping me with my password problem despite my emails Rip the app on my phone.

  • MeloettaMr
    Meowscarada Stan (@MeloettaMr) reported

    @v2_maru @byelacey mobile games themselves feel like a personification of this issue. Early stuff like Angry Birds and Cut the Rope were genuine fun and didn't feel nearly as predatory, then stuff like Candy Crush happened and it all become about microtransactions

  • ashley_alfreda1
    Ash (@ashley_alfreda1) reported

    @CandyCrushSaga fix it 😑 that’s glitch!

  • Tofunmi79410228
    Tofunmi (@Tofunmi79410228) reported

    @CandyCrushSaga l just got a new phone and l want to get back my candy crush account. The problem now is that l can't remember my password and l have been trying reset password since but l have not gotten any mail from you guys. Please l need to retrieve my account.

  • itsedozie
    E D O Z I E (@itsedozie) reported

    @Waspapping_ Alaye concern yourself with your candidate's stolen mandate and let @PeterObi worry about his. Even if he didn't finish on the list at all, should that be your problem right now? Smh.. Tsk! Tsk!! Tsk!!! I see you have time on your hands, try passing that stage on candy crush.

  • HollyW8523
    Holly (@HollyW8523) reported

    @CandyCrushSaga i'm on level 832 and i needed to realise the gummi dragon and it didn't appear at all in all of the 27 moves, ive even taken some screenshots to prove it. Can you fix this please? Or give me a life to make up for it?

  • RunnerWineBeach
    Dena 🏃🏻‍♀️🍷🌊 (@RunnerWineBeach) reported

    And people wonder why I have trust issues??? I see you Candy Crush...I take your advice in the game, and do I win? NO! This is one reason I have trust issues...

  • MikeTron15
    Mike Tron (@MikeTron15) reported

    @CandyCrushSaga Why did you switch to portrait mode? Why do you try to fix things that aren’t broken? This is the last straw, in done with it.

  • pkemke
    Trish Kemke (@pkemke) reported

    Hey Candy crush - game will not let me spend my gold bars - Pleas fix this. #CandyCrushSaga #

  • Mezulynscorner
    🔱Mezulyn's Corner🔱 (@Mezulynscorner) reported

    @CandyCrushSaga Why's my app crashing or my game crashing after watching an add. You people better respect yourself and fix up.

  • Mcsmithltd
    Mcsmithltd (@Mcsmithltd) reported

    @IsDrainBamaged @kylenabecker Well, yes, that's very important. It would certainly be a catastrophe if her phone battery died just as she's about to beat that level of Candy Crush she's been working on for weeks now.