Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (35%)
• Microtransactions (24%)
• Online Features (22%)
• App Crashing (16%)
• Sign in (3%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Barcelona	Microtransactions	2 days ago
Castellbisbal	Online Features	3 days ago
Valencia	Online Features	3 days ago
Cavaillon	Online Features	4 days ago
Creil	Glitches	9 days ago
Waterford	Glitches	11 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🦊BrewerBomb🦊 (@BrewerBomb) reported 2 minutes ago

  @dark1x It's just funny to see that being lined up aside stuff like Warcraft and COD. Oh yeah I'm so hyped about the Microsoft Activision deal, they'll own Candy Crush now! It could have been anything else like Crash Bandicoot or THPS.

• 
  Super Duper Roofer (@Superduperroofr) reported 4 minutes ago

  @MrSausageGet @TehMafiaJoe2 They won’t until their iPhone stops working and they can no longer play gay candy crush.

• 
  Luciana Schreier (@Lu_315) reported 5 minutes ago

  Did you play candy crush on your ipad AND phone while working while creating content for a passion project all at the same time or are you properly diagnosed and medicated

• 
  a 💕 (@THCyalater) reported 6 minutes ago

  work is so slow that I'm back in my candy crush era

• 
  Isobel Fox (@pet_wife) reported 7 minutes ago

  @ManicTeletubbie i posted it right after i watched a guy playing candy crush on his phone barrel through a group of people trying to get off the train - then he turned around and looked pissed off like “what was their problem”

• 
  Keep the zero (@StevieGaultPal) reported 7 minutes ago

  @B4ZZ_B0W5K1 @Rjeffrey1872 Not saying he deserves the sack, but I'm no really sure what issues would lead to a need to play candy crush sitting in traffic. It's sheer stupidity from the guy.

• 
  𝓷𝐚𝐩𝐨𝐥𝐞𝐨𝐧 𝐨𝐟 𝓬𝐫𝐢𝐦𝐞. ( parody! ) (@criminaliaranea) reported 9 minutes ago

  @facelessholmes / LMAO yes but James also has a page on Seb: “THIS MAN IS THE WORST PERSON EVER, HE BEAT ME ON CANDY CRUSH.” broken hearts over Sebastian’s picture too, little guns around the image too 😭

• 
  syd💜 (@sydneysartori) reported 10 minutes ago

  this is such a non-issue but this candy crush level i had to bring down cherries and tell me why the last cherry was just sitting above a singular space where candy cant go and there was literally nothing i could do i had 15 moves left cause i was on a LONG *** STREAK and i lost.

• 
  Recep Çetin (@cetin_recep) reported 11 minutes ago

  @King_Games i have a login problem with mail account in candy crush game..

• 
  henny💋 (@israelselah) reported 12 minutes ago

  I’m on level 2000 on candy crush & it’s pretty safe to say I have a problem.

• 
  Smokey (@SmokeyOYK) reported 14 minutes ago

  @CandyCrushSaga @noellethoughts why ur servers down blud

• 
  Juhspam ***** (@JuhspamB) reported 17 minutes ago

  .@CandyCrushSaga y’all need to stop with FORCING us to play the stupid lil tournament for the 500 gold bars MULTIPLE times a day. You used to be able to exit it and now we HAVE to join or force close the app and restart. I spend too much money on it to be this annoyed. Fix please

• 
  Batwoman 🌚😈 (@AkantaQ) reported 18 minutes ago

  @CandyCrushSaga fix your bugs.

• 
  🌿 kristopher (@ghoulidayy) reported 19 minutes ago

  im trying to download candy crush but it isnt ******* working

• 
  Fernando (@FernsVacaNieto) reported 19 minutes ago

  @VGC_News Hiw many IP’s will Microsoft have bought in the last 2 years if this deal goes thru? Call of Duty (biggest multiplayer), Overwatch (big multiplayer, Elder Scrolls, Doom, Workd ofvWarcraft,?Fallout, Diablo, Crash, Spyro, Evil Within, Tony Hawks Proskater, Wolfenstein, Candy Crush

• 
  Bondforged Copper (@CoppermineTypeK) reported 20 minutes ago

  @ApostleWordOTD At one point there was a team working on a 1:1 remake of the game, but due to dealing with the candy crush people’s lawyers (King aquired BN’s studio back in 2015) i believe they are transitioning to just doing a spiritual successor

• 
  よろしkuu ♡ (@mellowspace_) reported 20 minutes ago

  TRAFFIC???? NO PROBLEM. IMMA PULL OUT MY CANDY CRUSH GAMES AND WORD SEARCH TO SURVIVE

• 
  Daniel Watson (@DanielW83655886) reported 21 minutes ago

  @marionmain3 @MaureenPickeri5 @Ofcom She doesn’t have to know the rules they never do anything, how the hell do they put in a working day? They must have a dartboard, dominoes and candy crush.

• 
  Bee (@BeeGooner_) reported 22 minutes ago

  I had two moves left and was going to use the hammer. This effin candy crush decided to crash fffffssss. It was HARD LEVEL.

• 
  Terminé Bonsoir (@DeesseKay) reported 23 minutes ago

  @CandyCrushSaga Nobody’s helping me with my password problem despite my emails Rip the app on my phone.

• 
  Meowscarada Stan (@MeloettaMr) reported 33 minutes ago

  @v2_maru @byelacey mobile games themselves feel like a personification of this issue. Early stuff like Angry Birds and Cut the Rope were genuine fun and didn't feel nearly as predatory, then stuff like Candy Crush happened and it all become about microtransactions

• 
  Ash (@ashley_alfreda1) reported 37 minutes ago

  @CandyCrushSaga fix it 😑 that’s glitch!

• 
  Tofunmi (@Tofunmi79410228) reported 41 minutes ago

  @CandyCrushSaga l just got a new phone and l want to get back my candy crush account. The problem now is that l can't remember my password and l have been trying reset password since but l have not gotten any mail from you guys. Please l need to retrieve my account.

• 
  E D O Z I E (@itsedozie) reported 41 minutes ago

  @Waspapping_ Alaye concern yourself with your candidate's stolen mandate and let @PeterObi worry about his. Even if he didn't finish on the list at all, should that be your problem right now? Smh.. Tsk! Tsk!! Tsk!!! I see you have time on your hands, try passing that stage on candy crush.

• 
  Holly (@HollyW8523) reported 47 minutes ago

  @CandyCrushSaga i'm on level 832 and i needed to realise the gummi dragon and it didn't appear at all in all of the 27 moves, ive even taken some screenshots to prove it. Can you fix this please? Or give me a life to make up for it?

• 
  Dena 🏃🏻‍♀️🍷🌊 (@RunnerWineBeach) reported 52 minutes ago

  And people wonder why I have trust issues??? I see you Candy Crush...I take your advice in the game, and do I win? NO! This is one reason I have trust issues...

• 
  Mike Tron (@MikeTron15) reported 54 minutes ago

  @CandyCrushSaga Why did you switch to portrait mode? Why do you try to fix things that aren’t broken? This is the last straw, in done with it.

• 
  Trish Kemke (@pkemke) reported 56 minutes ago

  Hey Candy crush - game will not let me spend my gold bars - Pleas fix this. #CandyCrushSaga #

• 
  🔱Mezulyn's Corner🔱 (@Mezulynscorner) reported 60 minutes ago

  @CandyCrushSaga Why's my app crashing or my game crashing after watching an add. You people better respect yourself and fix up.

• 
  Mcsmithltd (@Mcsmithltd) reported 1 hour ago

  @IsDrainBamaged @kylenabecker Well, yes, that's very important. It would certainly be a catastrophe if her phone battery died just as she's about to beat that level of Candy Crush she's been working on for weeks now.