Candy Crush status: app issues and outage reports
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Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.
Problems in the last 24 hours
The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Candy Crush. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Candy Crush users through our website.
- Glitches (42%)
- Sign in (25%)
- App Crashing (17%)
- Online Features (8%)
- Microtransactions (8%)
Live Outage Map
The most recent Candy Crush outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Glitches | 16 days ago |
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Glitches | 22 days ago |
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Sign in | 25 days ago |
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Sign in | 26 days ago |
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Glitches | 26 days ago |
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Glitches | 27 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Candy Crush Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan (@Ryan25700722538) reported@Roo_VT See, the problem there is that mobile games skew the statistics and candy crush isn't exactly what people are talking about when they talk about video games.
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Sir Faxmachine (@SirFaxmachine) reported@kanon06 And it shouldn't count them at all. There's a HUGE problem as a game company if you read this bs study and think your game should appeal to both the sweaty COD gamer blasting 12 hrs a day and Brenda from accounting who plays candy crush at lunchtime. Its a worthless study.
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ademiji💗 (@j1s0l4_) reportedThis is such a non-issue, but I was playing candy crush the other day. I was in a challenge that I was very close to winning, and I had a timed booster, I'll lose both if I lose a level. Wasted all my hard-earned gold bars on extra moves on this stupid level
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Jake Morgan (@JakeCakeMorgan) reportedJust got out of Backrooms. Was mostly children actually, but the issues came from the parents in this one! One mother was playing Candy Crush the entire time! I asked her nicely to put it away twice and she yelled at me both times. She then caused a scene when somebody else asked
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BotOrNot (@KaptainPetrovs) reportedThe Air India Boeing 787 has flight recorders, satellite feeds, and NVM chips tracking everything down to the pilot's heart rate, but the government is still convinced Aunt Priya's Candy Crush high score holds the key to the crash.
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Pixel Operative (@PixelOperative) reportedIs this the beginning of the end for Xbox? One telling data point for me is that King and Mojang are the biggest studios at Xbox. When you think of Xbox, do you think of Minecraft and Candy Crush? I know I don't. I guess that's the problem. Studios being sold off: * Compulsion Games * Double Fine Productions * Ninja Theory * Undead Labs * Arkane appears to be closing entirely.
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Springbonni1987 (@springbonni1987) reportedAlthough I am happy Crash on the Run is coming back, but come on the company could’ve used actual screenshots instead of fake generated AI images (Also Crash > Candy Crush, no question)
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ojere (@OjereHighstar) reportedSome girls, konji go dey finish una, to talk na problem, una go lockup dey play candy crush.
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bendell werry x (@AliceNNderfold) reportedFor all but four years of my life I have lived without a personal computer. In college, I used the computer labs… it was wonderful, in comparison to later experiences, to have pals nearby suffering like you were. My first computer was an Apple laptop. I had never used Apple before. It sat on a quilt I was using as a table cover for three years while the credit card they had advertised for its “affordability” accrued interest so fast that I ultimately paid three times the original price. I only used it to check email haha (it turned out that, indeed, reality television and a full time job were enough and back then Survivor was it…I looked forward all week to the next episode.) I sold that laptop in a Panera for $600. Not bad for used, but barely. My second computer was a gift from a well off would-be boyfriend who thought a huge touch screen Lenovo was the right guess. I used it to conquer Candy Crush while listening to Obama lecture from the t. v. in the adjacent room. Then, out of nowhere, this monster computer/monitor combo went dark. I knew nothing about computers, I was a chemical engineering turned English major: I had avoided computers like the plague. (It dawns on me now how my first memory of computers was in about the second or third grade where I won an award for a paragraph I wrote on a computer screen detailing my plans to sell the most school candy bars that year and win a bike. Maybe it wasn’t for my writing ability, after all??) So, the Lenovo died and I couldn’t fix it or replace it…. It’s ok, I felt I had thoroughly whooped both candy crush and candy soda crush and that must be it,so I went out back to dig in the dirt.
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Lensar Dawn (@Lensar_dawn) reported@MR3Dev It's because dev teams are bloated with a bunch of fake girl boss jobs for non-gamers. Because so many devs now are non-gamers, they can't compete in the arena of ideas regarding design and gameplay. Cause the only game they ever played was Candy Crush. So they instead focus on every possible thing possible EXCEPT gameplay because they don't understand it. This is why we get such a push for accessibility. "Blind people aren't competitive in our racing game, how can we solve this?" Or "some people have anxiety, how do we make it easier for them to complete all the achievements, too?" These non-gaming girl bosses scour the internet looking for feedback and complaints they can champion like they're feeding the poor or saving the world. This is why we end up with 15 page options screens, because a girl boss found the one person n the world who has a specific edge case issue and so she advocated for an obscure option until real devs finally gave in to shut her up. Or maybe you're making a card game, but non-gaming girl bosses like Anita Sarkeesian demand you add a "phobia mode" for people who might be triggered by the names of certain cards. When you're trying to ship a game and you're carry 30-50% of a dev team focused on everything EXCEPT the gameplay experience itself, you can start to understand why games are so ******* expensive to make.
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Anna Ratcliff (@Anna_Ratcliff_) reportedPain in the 🤬to start from scratch on candy crush saga. Hopeful if the app plays up I can sign in and not lose my place
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Squeegee McGriddles (@OneinaGarillion) reported@arcanistsaphras @56pearo People have a problem with the direction the entire art is taking and the other person is spot on the money with blaming you for it. Saying "its not that bad" because they throw you crumbs is the saddest form a consumer can take. I wish people like you would stick to Candy Crush
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Clarissa (@fluffykittensox) reported@tumblr Tumblr sweetie please fix your ads. There’s a candy crush one that is bugging out and there’s no way to report it because it’s bugging out and the only way to get rid of it is close the app and lose one’s place.
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ayv4zyan (@ayv4zyan) reportedMakes sense — it's not much better on the consumer side either. Windows keeps "fixing" the wrong things: Windows 8: ugly design → backlash. Windows 10: fixed it → everyone happy. Logical next step for Windows 11? Fix bugs. Cut bloat. Speed it up. What did Microsoft do instead? Redesigned it all over again. 🙃 The actual to-do list sat there, untouched: • Start menu — stripped down, centered by default, less customizable than 2015's version • Ads — built into the Start menu and lock screen. A $2,000 laptop that also sells you Candy Crush. • Copilot — wedged into every corner, nobody asked • TPM 2.0 — legit security call. But ditching old hardware was the perfect excuse to also ditch the legacy code behind it and ship something leaner. Instead: more bloat, and a higher entry price. Somehow this counts as "innovation."
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Daniel the DJ (@DanielG67128715) reported@Hammertimeeeee @pete_scanlon Hi 🐷! Hilarious that a stupid high school educated 🐷 is telling someone to “research” something. 🐷 are the stupidist members of society. Incidently, I don’t have a problem with this. It’s better that a dumb violent 🐷 be playing Candy crush than violating someone’s rights ACAB
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Techguy (@paradoxx97) reported@Cyberdost Let me tell you the reality. I have visited cyber cell for atleast 20 times and I have never seen your officers working. They are either watching reels, playing candy crush or having chit chat with colleagues over cup of tea.
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Lunar dysphoria (@lunar_dysphoria) reportedZohran’s admin has done zilch for my neighborhood. Public services are the same: buses are slow/infrequent, park issues not fixed, trash everywhere, cops play candy crush, poor and homeless people remain unhelped. If you think these PR stunts matter, you are truly a muppet.
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Mike Chong (@realMikeChong) reportedanother great Chinese invention after DeepSeek and GLM-5.2: 90-second fake billionaire divorce dramas that somehow make more money than Netflix on mobile sounds stupid until you look at the business model it’s not really “streaming” it’s TikTok + soap opera + mobile game monetization you get a crazy opening: poor girl secretly married the billionaire CEO evil stepmom humiliates her ex-boyfriend appears someone gets slapped then right before the reveal… episode ends next episode costs coins this is the important part: Chinese short dramas are not competing with HBO they’re competing with TikTok, Candy Crush, gambling loops, romance novels, and boredom the user is not thinking: “is this cinema?” they’re thinking: “wait what happens next?” that is a much stronger business than people want to admit the format exploded in China because it solved 3 problems at once: creators could produce much faster than normal film/TV platforms already had short-video traffic web-novel style storytelling already trained users to pay chapter by chapter China basically turned internet novels into vertical video vending machines and the unit economics are brutal traditional streaming: spend huge money make 8 episodes hope people subscribe wait months for feedback short drama: make cheap episodes test the hook immediately kill what doesn’t convert scale what makes people pay it’s closer to mobile gaming than Hollywood and that’s why the App Store rankings look insane you now have these short drama apps ranking above serious billion-dollar streaming platforms not because the shows are better because the loop is sharper Netflix asks for attention short dramas demand resolution big difference the other interesting part: this format is now going global ReelShort, DramaBox, ShortMax, DramaWave, NetShort, etc. same structure, localized tropes: US market: werewolves, mafia romance, secret babies, billionaire husbands China market: revenge, family status, hidden identity, social mobility fantasy SEA/LATAM/India: localized melodrama + mobile-first payment loops this is also why AI video matters Seedance 2.0 and similar models won’t instantly create a perfect 90-minute movie wrong mental model the first real use case is much smaller: generate test scenes make fake trailers localize actors/backgrounds A/B test hooks turn scripts into animatics make ads faster produce low-budget vertical scenes cheaper short drama is one of the first entertainment categories where “AI slop” may actually be economically native because the audience is not paying for prestige they’re paying for: plot velocity emotional payoff identity fantasy cliffhanger resolution so the question is not: “can AI make cinema?” the question is: “can AI make the next 90 seconds addictive enough that someone pays 99 cents?” that is a much easier problem and probably a much bigger market than people think my take: short dramas will not replace Netflix but they will take time and spend from mobile games, romance apps, TikTok, YouTube Shorts, and casual entertainment the next big entertainment company may not look like Disney it may look like a game studio running hundreds of tiny soap operas with AI-assisted production and casino-level retention math
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JAY JAY PA₦YA (@ComputerrWizard) reportedlol. Quality video game streams are not as easy as you think. Except na candy crush u wan stream. Let’s login to a public session on GTAonline let’s see something.
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AEGI Phoenix (@AEGI_Phoenix) reported2. Difficult Content is the worse part of Dokkan. (Remember this for future takes). Makes people enjoy a unit less (OMG they’re bad against Phy Bio-Broly? ***” Often rewards aren’t worth the effort. (Call it a skill issue, idc. It’s like calling someone bad at candy crush)
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tshi art (@ArtTshi) reported@_laurabee_x @johndrewmarkley The problem is that those deceptive stats benefit no one -candy crush players don't care about the "gamer" label -male gamers are upset to be lumped in with candy crush players -female gamers are upset because it groups them with the wrong demographic ("women" instead of "gamer")
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Marco Capelli (@adamdived1) reported1st: you don't decide **** (luckily). Every project is an endeavour, something people believes in it, so they put money in where they think people will be entertained, and they are right considering the pre-ordering numbers. Considering i'm working in an indie studio, i can tell you that the gaming market is structured like this: hard-core gamers = failed niche / casual players = the rest of the world. People play "Candy Crush Saga" and care less of "more interesting products that think outside of the box". Making games cost A LOT, that's why companies "seems" to care more about money than the product quality. And i said "seems". It's a perception, because the reality is different.
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St James (@DadJr7) reportedI am real pains. Facebook don disable my account for some login attempts them whe no be me di doam. Ma main problem n'a ma candy crush.
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TanningChatum (@TanningChatumm) reported@transromano Now do this for cops playing candy crush and padding their pension in their last couple of year working.
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Ararara Lebortini (@lebortini96910) reported@SoraJoestar1 @adamstannow @illusPlatypus For beast it in fact is, beast's lead easily two turns every boss in the game with no issues, which mean that both actives are in fact enough. Get better at the candy crush with flashy animations ig
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sugar (@givemommymon3y) reported@CandyCrushSaga @Xbox can u fix the app my game has been down for like 3 days im losing the race g
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Sarah McCammon📻 (@sarahmccammon) reportedI got stuck behind a slow walker on the DC metro this morning who was playing CANDY CRUSH on her phone and I’m still thinking about it
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leonardoro (@leonardoro_) reported@acolombiadev when i hired for hbo, many candidates had used only netflix. i see no problem. when i hired for candy crush, i never cared if they played it as long as they could bring examples of other games. nowadays, working with HSMs, i am happy if someone knows what it is.
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Not Jeremy Hambly (@NotJeremyHambly) reported@MatrixMysteries These fat ******* act like they pressed for time. We know your ho *** ain’t working, bish. Get off of the Candy Crush and ******* figure it out.
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Anju Juneja🇮🇳 (@junejamkanju) reportedCan we please come out of this candy crush campaign. We have far serious issues to discuss. All the fuel owners of this country are enjoying their luxury life and pushing the whole nation into lockdown and inflation caused by shortage and inflated rates of fuel