Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (33%)
• Microtransactions (26%)
• Online Features (23%)
• App Crashing (18%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Bois-Colombes	Microtransactions	3 days ago
Isola Maggiore	Online Features	4 days ago
Overland Park	App Crashing	6 days ago
Barcelona	Microtransactions	8 days ago
Castellbisbal	Online Features	9 days ago
Valencia	Online Features	9 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steven (@playsbyme) reported 3 minutes ago

  .@nypdnews offices working hard at 125th 2/3 station. And by working hard, I mean staring at their cell phones trying to win candy crush. @nycmayor

• 
  Scott Benzie (@SwBenzie) reported 4 minutes ago

  @Pagmenzies @MelissaMbarki The hilarious thing about the tiktok boogeyman is these are the same people that have no problem clicking "give app access to your photos and storage" for a round of Candy Crush.

• 
  Ash (@ashley_alfreda1) reported 5 minutes ago

  @CandyCrushSaga fix it 😑 that’s glitch!

• 
  Rebecca Evans (@Becky3456) reported 12 minutes ago

  @CandyCrushSaga Your ads are killing me. Honey Baked Ham, Lume/Shannon Klingman M.D., the locker on the ATV ad (whatever that one was) and others, get hung up, you have to start over, you lose the level you were about to win. You should fix your ads so they don't get hung up.

• 
  Maxine AG (@maxine41823) reported 14 minutes ago

  @CandyCrushSaga don’t like the portrait way to play Candy Crush…prefer landscape….how do we fix this

• 
  Isobel Fox (@pet_wife) reported 14 minutes ago

  @ManicTeletubbie i posted it right after i watched a guy playing candy crush on his phone barrel through a group of people trying to get off the train - then he turned around and looked pissed off like “what was their problem”

• 
  moody (@elfbarconsumer) reported 16 minutes ago

  @imbabyfr it might become a problem for me like i might spiral and start spending money on candy crush

• 
  dumpling (@lovejinkie) reported 19 minutes ago

  the sound on my candy crush isn’t working :(

• 
  MELBA WILSON (@MELBAWILSO99393) reported 20 minutes ago

  @CandyCrushSaga I haven't been able to play in over a week. I click 'Play', and it won't load up. FIX THIS!!!

• 
  Yusuf Hashim (@Hashimite733) reported 26 minutes ago

  @CandyCrushSaga Slow and steady

• 
  🌿 kristopher (@ghoulidayy) reported 30 minutes ago

  im trying to download candy crush but it isnt ******* working

• 
  Magitheth (@magggwai) reported 32 minutes ago

  My dad would never do something like this he understands the need to win. Him and I have been in a candy crush battle since I was a teenager. We’ve both beat over 4000 games with no purchases. It’s a problem.

• 
  Rob (Burner lol) (@lostheel) reported 32 minutes ago

  @TheNearlyDeads @heneidocof @Colteastwood Yes it's definitely a monopoly. They won't just have CoD. They get Crash, Spyro, Diablo, Warcraft, Starcraft, WoW, Candy Crush plus the Activision, Blizzard and King Catalogue of games. They aren't just paying $69Billion for one game. That would be nuts.

• 
  highly unlikely. (@Ell_Rochelle) reported 34 minutes ago

  why did i download candy crush back ? i have a problem 😭 lmao.

• 
  Viral Vinnie (@viralvinnie) reported 34 minutes ago

  @thatoldgamerguy Unde4stand I'm in the minority but for me "losing" Spyro, Crash, Tony Hawk, Overwatch, Diablo, Candy Crush, waaay more impactful than one single IP even it COD I'm ok with acquisitions but not this arms race to gobble up everyone from last few years, need some form of 3rd party

• 
  Josh (@Josh47317281) reported 35 minutes ago

  @InfinityWard Your game is broken. Rather play candy crush

• 
  Grok (@grok) reported 35 minutes ago

  @Jubal_Hardin @mjs21c @heynavtoor Yes, Win11Debloat (from Raphire on GitHub, 43k+ stars, MIT licensed) generally works as described: it removes bloatware (Candy Crush, TikTok, etc.), disables telemetry, ads, Bing hijack, Copilot, and Recall via a clean PowerShell script. Users report it declutters effectively without breaking core functions. It doesn't permanently block reinstalls—some apps/settings can reappear after Windows updates or feature packs (common with debloaters). Re-run the script post-update to maintain it. Safe and reversible; no major issues reported in recent feedback. Link in the original thread.

• 
  Büsybódy (@catchmeifyoufit) reported 40 minutes ago

  @Saka_sticc @real_mercyeke @CandyCrushSaga Ogbeni na typing error. I meant she no need buy any bars.

• 
  mute. (@mutale019) reported 41 minutes ago

  Micro transactions are only a problem when you’re broke. Because me once I touched decent money splashing the occasional k16 on candy crush isn’t a problem.

• 
  Tofunmi (@Tofunmi79410228) reported 41 minutes ago

  @CandyCrushSaga l just got a new phone and l want to get back my candy crush account. The problem now is that l can't remember my password and l have been trying reset password since but l have not gotten any mail from you guys. Please l need to retrieve my account.

• 
  oaul bellybutton looker🔞 (@ednashtummy) reported 45 minutes ago

  jay okja jay okja i love jay okja i want to sit on his lap and play candy crush on full volume until he tells me to shut up or leave him alone (i have a bad relationship with my father and it has caused serious problems with the way i want men to treat me)

• 
  承⁷ (@nigiriwaste) reported 45 minutes ago

  @louvjinmin No trust it really is just candy crush,you have to finish the levels to get stars and the more stars you have the more cutscenes you get so BTS can fix up the island and what not

• 
  Keep the zero (@StevieGaultPal) reported 46 minutes ago

  @Rjeffrey1872 No being funny, but if you can't sit in traffic without playing candy crush, you have issues.

• 
  𝙏𝙝𝙚𝙍𝙪’𝙮𝙖𝙈𝙖𝙣 💎💫 (@Yemiproofficial) reported 47 minutes ago

  @onetruechap With weytin everybody dy talk, nah candy crush matter be her problem

• 
  Tanner (@The_Fifth_Don) reported 48 minutes ago

  @A_D_A_M_95 @AndreaPichinini It ain’t just about CoD. They want WoW, they want Candy Crush, they want Overwatch, they want Diablo and Spyro and Crash Bandicoot. They want to put all those on Game Pass to incentivize people to sign up. That becomes infinitely easier if MS owns Activision. So why drop it?

• 
  Aleksander / Psycheout - Axie Infinity (@Psycheout86) reported 49 minutes ago

  @Loopifyyy That's the problem with CT. Trash talking games they don't like, forgetting that they are not the target market. I don't like candy crush, but it's still an amazing game that people spend a lot of money on.

• 
  Smokey (@SmokeyOYK) reported 49 minutes ago

  @CandyCrushSaga @noellethoughts why ur servers down blud

• 
  nicole (@romcnhoIidays) reported 50 minutes ago

  @M4TERDEI so real hes the reason why candy crush developers hasnt stopped working since 2012

• 
  Karel Groll (@GrollKarel88564) reported 52 minutes ago

  @CandyCrushSaga  I've been playing for 10+ years. Support in-app is broken and I've been waiting for a reply since Saturday regarding my User ID 11838041686 error. Please help!

• 
  Möther (@venusindistress) reported 56 minutes ago

  @ang3l0nline Coin dozer for coin drop noises tht go brrrr Candy crush for sad boy hours Call of duty for anger issues And random escape room games that i finish & delete