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Candy Crush

Candy Crush status: app issues and outage reports

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Full Outage Map

Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Candy Crush. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

  • 34% Glitches (34%)
  • 24% Microtransactions (24%)
  • 22% Online Features (22%)
  • 17% App Crashing (17%)
  • 2% Sign in (2%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

CityProblem TypeReport Time
Mandan Sign in 1 day ago
Buford Glitches 2 days ago
Bois-Colombes Microtransactions 6 days ago
Isola Maggiore Online Features 7 days ago
Overland Park App Crashing 9 days ago
Barcelona Microtransactions 12 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • eagleeye_Pam
    Mel UG (@eagleeye_Pam) reported

    @real_mercyeke @CandyCrushSaga Money is not the solution to every problem.

  • MikeTron15
    Mike Tron (@MikeTron15) reported

    @CandyCrushSaga Why did you switch to portrait mode? Why do you try to fix things that aren’t broken? This is the last straw, in done with it.

  • DeesseKay
    Terminé Bonsoir (@DeesseKay) reported

    @CandyCrushSaga Nobody’s helping me with my password problem despite my emails Rip the app on my phone.

  • Kirby0Louise
    Kirby0Louise (@Kirby0Louise) reported

    Ok, here's the problem: What does an Xbox mobile store actually do now that they aren't all in on Game Pass? Is it really that useful to be able to purchase games from an app as opposed to the browser? You can do a vendor specific store for games like Candy Crush to get around the App Store cut but that is something that can be built TODAY, what are we waiting for if that's the reason?

  • Rooster832
    Rooster83 (@Rooster832) reported

    @John45510 @DOC_DARK1985 I don't know anyone who buys Sony's phones, lol, and they're separate from PlayStation. Also, Xbox is bigger in mobile than PlayStation since they have Candy Crush and COD Mobile, and they're still working on a mobile store.

  • nigiriwaste
    承⁷ (@nigiriwaste) reported

    @louvjinmin No trust it really is just candy crush,you have to finish the levels to get stars and the more stars you have the more cutscenes you get so BTS can fix up the island and what not

  • iPeetaBred
    iPeetaBred (@iPeetaBred) reported

    I don’t care if you’re working as a caregiver, don’t scroll Facebook, Instagram Reels, or play a candy crush knockoff DURING a movie at the theaters. Didn’t even turn down phone brightness. #noCourtesy #antMan

  • kiba226
    Joy Tsai (@kiba226) reported

    @CandyCrushSaga The candy falling speed for 1.250.0.2 is too slow, I don’t like it. Can you please change it back?

  • Zee1845
    Zee.. (@Zee1845) reported

    @Gosleepriya Counter strike, point blank, downhill, bounce, something with bom not sure the name, mario bross, crash bandicoot, gta (mostly cj), metal slug, candy crush, assassin creed, too much and forgot.. Specially the phone game..

  • lib_crusher
    Rhonda Santis (@lib_crusher) reported

    Crime is a big issue on voters minds. They head to the polls to decide on which platform they like best: 1. More cops to lecture crime victims 2. More cops to ensure each officer gets 1 hour of on-duty candy crush per shift 3. More cops to develop a new pro-cop candy crush

  • Airvhan
    Brandan Smith (@Airvhan) reported

    @tomshardware It will work well for people who's main use of their PC is looking at videos of funny things cats do. It won't cause a problem when they play Candy Crush. --- People who play games like EU5 will not like it.

  • JuhspamB
    Juhspam ***** (@JuhspamB) reported

    .@CandyCrushSaga y’all need to stop with FORCING us to play the stupid lil tournament for the 500 gold bars MULTIPLE times a day. You used to be able to exit it and now we HAVE to join or force close the app and restart. I spend too much money on it to be this annoyed. Fix please

  • lostheel
    Rob (Burner lol) (@lostheel) reported

    @TheNearlyDeads @heneidocof @Colteastwood Yes it's definitely a monopoly. They won't just have CoD. They get Crash, Spyro, Diablo, Warcraft, Starcraft, WoW, Candy Crush plus the Activision, Blizzard and King Catalogue of games. They aren't just paying $69Billion for one game. That would be nuts.

  • mattprobably
    matt (@mattprobably) reported

    @mostlybree My daughter is displaying my "I'm too bored to go to sleep" issues I've had my whole life and it's a real "look buddy, I get it" moment for me. I'm not going to tell her to listen to audiobooks on a sleep timer while playing candy crush til you drift off though.

  • stheisen21
    Steven Theisen (@stheisen21) reported

    Pretty sure the Miami cameraman is playing candy crush while he’s working cuz how can you be this bad?

  • Andre__ko
    spicy boi (@Andre__ko) reported

    @VGC_News Should be no problem. Microsoft is aiming more at candy Crush. Not COD. Right? Tho I hope Sony would buy crash Bandicoot license back

  • zbalzzonya
    Father Zbalzzonya (@zbalzzonya) reported

    @OrellianTay @MrAndyNgo I dont think you feel this way..I think you're just a slow adult, with access to a shiny screen thing that plays candy crush, and your uncle, who lets you sit on his lap, masturbates and types this drivel for you. its ok, just don't procreate.

  • clopez8585
    Cathy Lopez (@clopez8585) reported

    @CandyCrushSaga what's the damn problem, everytime I add a card it decides to not work correctly, don't know why I bother anymore

  • AstinTrisha
    Trisha Astin (@AstinTrisha) reported

    @strangerous10 Playing candy crush.?? Put your phones away, you are supposed to be working for Australia.

  • LenValyrian
    Principal Ava’s DoppleGanger (@LenValyrian) reported

    @LadyBugAssassin I don’t. It’s useless for me. I just fix the issue & play candy crush

  • magggwai
    Magitheth (@magggwai) reported

    My dad would never do something like this he understands the need to win. Him and I have been in a candy crush battle since I was a teenager. We’ve both beat over 4000 games with no purchases. It’s a problem.

  • sydneysartori
    syd💜 (@sydneysartori) reported

    this is such a non-issue but this candy crush level i had to bring down cherries and tell me why the last cherry was just sitting above a singular space where candy cant go and there was literally nothing i could do i had 15 moves left cause i was on a LONG *** STREAK and i lost.

  • DuNnOwHoxd
    DuNnOwHoxd (@DuNnOwHoxd) reported

    @EnderOpz @kyuukoku_verion @xKerkes I would love to see more people argument their thoughts like this, not just "oMg ItS cAnDy CrUsH" or "go pop your bubbles". Over time it gets annoying and never resolves the problem....

  • Airvhan
    Brandan Smith (@Airvhan) reported

    @tomshardware It will work well for people who's main use of their PC is looking at videos of funny things cats do. It won't cause a problem when they play Candy Crush. --- People who play games like EU5 will not like it.

  • DharmeshDhamu
    Dharmesh joshi (@DharmeshDhamu) reported

    @CandyCrushSaga Hello, I am facing a problem in Candy Crush Saga. After watching the advertisement completely, I am not receiving the reward (extra moves/boosters). Please check and resolve this issue. Thank you.

  • Tigercuddles74
    Julie A Richardson (@Tigercuddles74) reported

    @JWorldAlive Am away playing candy crush soda on level 998 at least this never had problems and the levels just keeps going

  • Shneezuz
    LIZZY (@Shneezuz) reported

    @kimihiti the stupid meme is rooted in misogyny because, to whoever made it, all girls know how to play is candy crush. that is a misogynistic ideal to hold, and as a woman who plays a wide assortment of games you have no right to accuse me of being a part of the problem

  • aa03690
    AAA (@aa03690) reported

    @Annarghhhhh @yggsadrill There are plenty of dudes who played candy crush who saw that meme and thought to themselves “damn” just like women who play shooters. I do understand what you’re arguing. I just truthfully don’t believe this is the place to be doing it. There are so many much bigger issues rn

  • Orumgbepromise
    👑@kingpromiz (@Orumgbepromise) reported

    @real_mercyeke @CandyCrushSaga U no get problem my dear,if na game be my prob.rn e 4 beta

  • ReverendCrush
    Dr. Reverend Crush Ph.D (@ReverendCrush) reported

    @EricVBailey OOooh one of my old game dev instructors in college _hated_ Candy Crush. This was the time when King was in hot water for ripping off another dev's work, so perfectly understandable. It'll probably be Microsoft's problem to deal with soon...