Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (33%)
• App Crashing (23%)
• Sign in (21%)
• Online Features (16%)
• Microtransactions (7%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Troyes	Sign in	11 days ago
Châtelet	Glitches	12 days ago
Brighton	Sign in	12 days ago
Paris	Online Features	12 days ago
Brighton	App Crashing	12 days ago
Avranches	Online Features	14 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Yule The Gingerbread protogen (@TerraTechCorp) reported 2 minutes ago

  @Kc1o5 And there are things I don't understand, like suddenly raising the price of Game Pass or buying things like Candy Crush...who wants to play Candy Crush besides mothers and aunts? Oh well, hopefully the new CEO can fix what they've caused these last few months

• 
  Amazonia - Kaua e tautohetohe ki nga riwai (@Jandal_It) reported 2 minutes ago

  @BenSasse - you have time to fix this. Your legacy could be helping create a system where women are safe to have babies. Don't die while you whinge about people playing Candy Crush.

• 
  Lunar dysphoria (@lunar_dysphoria) reported 8 minutes ago

  Zohran’s admin has done zilch for my neighborhood. Public services are the same: buses are slow/infrequent, park issues not fixed, trash everywhere, cops play candy crush, poor and homeless people remain unhelped. If you think these PR stunts matter, you are truly a muppet.

• 
  Ange (@Ange1736496) reported 8 minutes ago

  @CandyCrushSaga why tf did yall push me back a level? I was not on this level I passed this level already. Your game is buggin out and yall need to get it together and fix it. It’s not even fun to play anymore . Cash grab *** game don’t ever install this game yall

• 
  kounara コウナラ🍭🍬 (@KounaraChan) reported 8 minutes ago

  @soupybabee @naheshas but the problem isn’t mobile gaming? nobody ever talks about that and you know it you’re just being dishonest, mobile gaming is an outlier and is only big because phones are a requirement in our lives trying to include candy crush moms into conversation about gaming is insane

• 
  IGNorantReturns (@IGNorantreturns) reported 12 minutes ago

  @LateNightCandi_ They get these darn data sets that show all these female gamers but don't know its mostly Candy Crush and Bejeweled. This female tsunami of girl bosses in games is going to really help collapse a lot of AAA and Government funded devs. And Sony is having a real tough time. They keep doing this. Whats worse is these radicals pushing this in studios are unable to self-reflect and admit a mistake. Always blame anything but the real problem.

• 
  Optimum (@Optimumvibez) reported 13 minutes ago

  My candy crush don drop tweet again … Some people no get problem like that sha. Ajeh!

• 
  Austin (@rw_tucker) reported 14 minutes ago

  @AdsoOfBelk @ByungChulHarden The dopamine/Candy Crush explanation of the problem gives the whole game away here.

• 
  Adam Lyttle (@adamlyttleapps) reported 15 minutes ago

  Been working on level progression for my little piano game And been thinking; what happens if candy crush (and those sorts of games) wanted to add new levels at beginner stages? Or remove levels? Is level 10 on the original candy crush still the same level 10 now? I doubt it. I’m guessing they just replace the level and those who already finishes never knew. But I just never considered that before

• 
  Sourabh Gurwani (@SourabhGurwani) reported 18 minutes ago

  @avrldotdev grown adults watching AI fix TypeScript errors like it’s Candy Crush 😭

• 
  Listening to Theme of Lu Bu on Repeat (@shonan_naminori) reported 19 minutes ago

  @Sandsdiego @10News Working on that new Candy Crush record

• 
  Laza (@Laza_Bautista) reported 21 minutes ago

  Candy Crush working more overtime than the NYPD

• 
  Byron White (@JusticeWhizzer) reported 21 minutes ago

  @JDCocchiarella Agreed, good riddance. Maybe address the actual issues causing a decline in birth rates instead of blaming the younger generation and “Candy Crush.”

• 
  Alvin Russell 𓆋 (@FearsomeLLC) reported 21 minutes ago

  If you're being disruptive, that's a loud music and inconsiderate ******* problem, not a video game problem. Just, wear ******* headphones. But the only people who don't do that are literally boomers. The amount of unmuted Candy Crush I've heard from women pushing 70 is absurd.

• 
  Husky Softball Fan (@PierceCoAlcohol) reported 23 minutes ago

  I heard candy crush was the problem

• 
  WhitePeopleAreAhhmazing (@WhitePeopleSuc4) reported 27 minutes ago

  @TechnicallyTee You're the problem. A Candy Crush player

• 
  Microscopic Animal (@bttldog) reported 29 minutes ago

  @Hockey_ftw @SkolRant He’s ignoring the actual questions people consider when considering children in favor of diminishing the problems. It’s pure ignorance. There are real addressable reasons, candy crush is not one of them.

• 
  Lord Vigilant (@Lord_Vigilant_) reported 31 minutes ago

  @Anaya_sharma876 Crash... shove ads down my throat... try to force me to use Bing and Edge at every chance. I really wish Linux did a better job of showing me ads for Candy Crush and a search engine that has only gotten worse lately... Linux needs to master how to SUCK LESS

• 
  Mustang Sally (@Lo_rey22) reported 32 minutes ago

  lol they live bringing in some random, “hip” item that only shows how out of touch they are - avocado toast & candy crush are to blame for all our problems

• 
  Ostateman (@Ostateman2) reported 35 minutes ago

  @TheOnlyDSC I'm pretty sure she had money for the many piercings she's sporting, but she has a problem having to pay for her own candy as the taxpayers (you and me) won't be supplimenting your fat arse with our money. A part time job might cover you candy crush, but you'd have to work.

• 
  Thomas Birch (@TBirch86) reported 36 minutes ago

  @KoryNParker @Taxeconomist I feel for him and his family, but hard pass. I’m tired of the media trying to get us to listen to this guy. He’s so out of touch. Saying Americans are playing Candy Crush instead of having babies…he’s done nothing to address affordability issues during his tenure in the Senate

• 
  dil (@khylnq) reported 36 minutes ago

  @KJavierFM mf got serious skill issue and blame it on the game. go uninstall the game and play some candy crush instead

• 
  Martha Torres (@MarhaT69) reported 39 minutes ago

  @60Minutes Well he was part of the problem 🤔 How many Votes did he denied to the middle class people? Saying "Candy Crush" 🍬 is stopping people from having kids is joke. People can't afford to buy a house or have kids. Tell us why gas, rent, and groceries are so expensive? 🤨🙄 @GOP Joke

• 
  tshi art (@ArtTshi) reported 43 minutes ago

  @_laurabee_x @johndrewmarkley The problem is that those deceptive stats benefit no one -candy crush players don't care about the "gamer" label -male gamers are upset to be lumped in with candy crush players -female gamers are upset because it groups them with the wrong demographic ("women" instead of "gamer")

• 
  Brian (@bed__wards) reported 47 minutes ago

  @fishstark @BenSasse Obviously he’s not saying literally candy crush is the problem. But if you ran the experiment where one half outlawed subsidizing arrested development with useless college degrees, fake jobs, birth control, hookup apps it would dominate your half on birth rate

• 
  Clustz News • AI | Tech | World | Gaming | More (@ClustZContact) reported 49 minutes ago

  Xbox just hit reset. Hard. 🎮 Microsoft is cutting ~4,800 jobs — 2.1% of its workforce. Xbox alone faces ~3,200 cuts through FY27, with 1,600 roles gone immediately. And four studios are leaving Microsoft’s gaming empire. This isn’t just “layoffs.” It’s Xbox admitting the old playbook broke. Game Pass + multi-platform + buying studios was supposed to make Xbox unavoidable. Instead, Xbox got stuck with: - lower margins - weaker console momentum - rising hardware costs - too many management layers - too many bets chasing too little return Translation? Microsoft doesn’t want to own every cool studio anymore. It wants fewer experiments, bigger franchises, cleaner execution, and businesses that actually print money. That means more focus on Minecraft, Candy Crush, Call of Duty-scale IP, PC, mobile, cloud, and subscription economics that don’t bleed quietly in the background. The AI angle is subtle but important: Microsoft says these roles aren’t being replaced by AI. But AI is clearly changing where Big Tech spends money. Less headcount in slow-growth units. More capital toward AI infrastructure, cloud, automation, and high-margin software. For Xbox, the next chapter probably looks less like a console war… and more like a platform war. Xbox everywhere. Fewer studios. More discipline. More pressure on Game Pass. And maybe fewer “passion projects” unless they can scale. Bad news for nostalgia. Good news for Microsoft’s margins. Scary news for any studio that doesn’t look like a platform. Unpopular opinion: This reset was coming the moment Xbox started acting like Netflix without Netflix-level pricing power. Follow @ClustzContact for more tech stories that explain what the headline is really hiding. #Xbox #Microsoft #Layoffs

• 
  Mr Briggens (@mrbriggens) reported 50 minutes ago

  @dissidentwest I rely on Facebook...to login to Candy Crush. Am I going to lose all my progress?

• 
  Frapp Nasty (@FrappNasty) reported 52 minutes ago

  @bonnewillbonne Let's make a pledge not to fix their PCs so they can't play Candy Crush.

• 
  HugoHerts (@_HugoHerts) reported 52 minutes ago

  Sony is a capitalistic greedy company Having a candy crush account longer for this and still can sign in afterwards, Absolutely crazy Candy crush 1 , PlayStation 0

• 
  Alex Minecan (@alecsandrull) reported 56 minutes ago

  Meta charges you up to 4x more per impression on Audience Network placements that convert at near-zero And the toggle to turn them off is buried 3 menus deep in ad set settings When you launch a Meta ad it runs on 4 placements by default: Facebook Feed, Instagram Feed, Stories/Reels, and Audience Network. You probably know about the first 3. The 4th is where Meta sends your ad to random apps and websites to fill cheap inventory Audience Network CPMs are cheap. $1-3. That looks good in your dashboard. The problem: conversion rates on Audience Network are near-zero for ecom because the "viewer" is playing a mobile game and your ad is a banner they accidentally tapped trying to close it. The click was accidental. She didn't want your product. She wanted to get back to Candy Crush Your ad dashboard shows a blended CPM across all placements. The $6 CPM you see is actually $14 on Facebook Feed (where people buy) and $2 on Audience Network (where nobody buys). Meta blends them to make the number look good. Your real cost to reach a buyer is $14. You think it's $6 The fix: - go to ad set level - click "Placements" - switch from "Advantage+ Placements" to "Manual Placements" - uncheck "Audience Network" entirely - while you're there uncheck "Messenger" too (same problem, different placement) Your CPM will "increase" on the dashboard because you removed the cheap garbage placements. Your cost per PURCHASE will decrease because every impression now goes to a placement where people actually buy things One operator turned off Audience Network and Messenger. Dashboard CPM went from $8 to $13. Cost per purchase went from $22 to $14. He was paying $22 per customer while Meta showed him an $8 CPM that included thousands of accidental taps from people playing mobile games Meta defaults to all placements because Meta gets paid per impression regardless of whether it converts. The more placements your ad runs on the more impressions Meta sells. Their incentive is volume. Your incentive is conversions. These are different goals. The default setting serves their goal not yours 3 clicks deep in your ad settings. 2 minutes. Your cost per purchase drops and your dashboard finally shows real numbers instead of blended fiction