Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (40%)
• Microtransactions (23%)
• App Crashing (20%)
• Online Features (14%)
• Sign in (3%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Creil	Glitches	3 days ago
Waterford	Glitches	6 days ago
La Paz	Glitches	8 days ago
Kansas City	App Crashing	12 days ago
Laguna Niguel	Glitches	13 days ago
Barcelona	Microtransactions	13 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sof (@SofiaDeeMelo) reported 49 seconds ago

  Ive reached out on insta to @King_Games @CandyCrushSaga regarding bot/hackers on the #allstars competition & had my messaged read but ignored… wondering why this issue isn’t being taken seriously?

• 
  Erika (@oncIoudnine) reported 4 minutes ago

  @bIuemoone oh really? someone said that the plot is too slow, is it true? ahh no, i don't like that kind of game, tbh shsh i like to play an "easy" game like onet, candy crush, burger shop, etc haha!

• 
  Gawd (@PrantikJha2) reported 6 minutes ago

  @zamdoteth @Helloimmorgan I'd say the problem is that u need to own a sewer pass to play so it's not really free. but mid is just a perspective imo. candy crush is mid too, but it pulled numbers. yuga got enough attention for this game, seeing as it's not even free and super trash. proof of concept imo

• 
  dumpling (@lovejinkie) reported 9 minutes ago

  the sound on my candy crush isn’t working :(

• 
  marro-2k (@WaveScoreGames) reported 13 minutes ago

  The best gaming platform + a hit users <3 ads candy crush demographic & esport audience building game -incentives influencers prize purse marketing = massive crowds major problems....solved 4 AREAS OF REVENUE not normal massive disruption.....

• 
  Fernando (@FernsVacaNieto) reported 16 minutes ago

  @VGC_News Hiw many IP’s will Microsoft have bought in the last 2 years if this deal goes thru? Call of Duty (biggest multiplayer), Overwatch (big multiplayer, Elder Scrolls, Doom, Workd ofvWarcraft,?Fallout, Diablo, Crash, Spyro, Evil Within, Tony Hawks Proskater, Wolfenstein, Candy Crush

• 
  Farrukh BaBa (@faru9885) reported 18 minutes ago

  @WBGamesSupport The game continously crashing.. And it is getting very difficult to continue the game.. This is happening at my Home wi-fi, office wi-fi and also on the data services.. I also have other games but all of them are working fine.. In my list its Pubg, New State, Candy Crush etc.

• 
  Rhonda Santis (@lib_crusher) reported 19 minutes ago

  Crime is a big issue on voters minds. They head to the polls to decide on which platform they like best: 1. More cops to lecture crime victims 2. More cops to ensure each officer gets 1 hour of on-duty candy crush per shift 3. More cops to develop a new pro-cop candy crush

• 
  highly unlikely. (@Ell_Rochelle) reported 20 minutes ago

  why did i download candy crush back ? i have a problem 😭 lmao.

• 
  zy (@titinfariskha) reported 21 minutes ago

  @tanyarlfes Crash Crush Crash Crush, Candy Crush

• 
  Equilibriumcow (@equilibriumcow) reported 22 minutes ago

  @PropterMalone @MBZachariades @mattyglesias Yeah I have no problem with this. I would love for us to drop the pretext and just remove the cops from playing candy crush in their SUVs to playing candy crush on the trains.

• 
  Erin (@Erinsheis) reported 24 minutes ago

  @heymrsbond I've experienced this too, I can't get into books!! But, I think the problem is too much social media. After a long day of working with students, I just want to come home and scroll through my phone and play Candy Crush...for hours! I seem to need that constant stimulation.

• 
  syd💜 (@sydneysartori) reported 26 minutes ago

  this is such a non-issue but this candy crush level i had to bring down cherries and tell me why the last cherry was just sitting above a singular space where candy cant go and there was literally nothing i could do i had 15 moves left cause i was on a LONG *** STREAK and i lost.

• 
  𝓷𝐚𝐩𝐨𝐥𝐞𝐨𝐧 𝐨𝐟 𝓬𝐫𝐢𝐦𝐞. ( parody! ) (@criminaliaranea) reported 27 minutes ago

  @facelessholmes / LMAO yes but James also has a page on Seb: “THIS MAN IS THE WORST PERSON EVER, HE BEAT ME ON CANDY CRUSH.” broken hearts over Sebastian’s picture too, little guns around the image too 😭

• 
  Ash (@ashley_alfreda1) reported 27 minutes ago

  @CandyCrushSaga fix it 😑 that’s glitch!

• 
  Trisha Astin (@AstinTrisha) reported 28 minutes ago

  @strangerous10 Playing candy crush.?? Put your phones away, you are supposed to be working for Australia.

• 
  Ten Junk Miles - A Runner's Podcast (@tenjunkmiles) reported 29 minutes ago

  @PWrunner60 I mean. There’s worse problems. Like Candy Crush :)

• 
  moody (@elfbarconsumer) reported 30 minutes ago

  @imbabyfr it might become a problem for me like i might spiral and start spending money on candy crush

• 
  👑Chukwuemeka (@Olafthegodd) reported 34 minutes ago

  I really wanna play some of the games IG and Facebook be advertising, problem is they don’t exist. Just another spin-off of candy crush.

• 
  shelb (@vulcan_sheb) reported 37 minutes ago

  @CandyCrushSaga Listen— I know this is a first world problem but I was just on level 1034 and IT NEVER DROPPED THE THIRD CHERRY. I wasted almost 100 gold bars on extra moves and lost my streak. Candy crush has ruined me.

• 
  Peppino Spaghetti (@Anxious_Italian) reported 45 minutes ago

  @JeSuislIndien @CandyCrushSaga If the company does absolutely nothing to solve and fix this Tournament, then they will be in very big trouble for the Scams that they pulled, stealing money and wasting everyone’s time they invested into the game

• 
  han (@heyherearewords) reported 46 minutes ago

  only spent $40 on candy crush today!! 🙌🏻 budgeting is really working

• 
  Rebecca Evans (@Becky3456) reported 47 minutes ago

  @CandyCrushSaga Your ads are killing me. Honey Baked Ham, Lume/Shannon Klingman M.D., the locker on the ATV ad (whatever that one was) and others, get hung up, you have to start over, you lose the level you were about to win. You should fix your ads so they don't get hung up.

• 
  Batwoman 🌚😈 (@AkantaQ) reported 50 minutes ago

  @CandyCrushSaga fix your bugs.

• 
  Smokey (@SmokeyOYK) reported 53 minutes ago

  @CandyCrushSaga @emoamoeba FIX UR CONNECTION ISSUES

• 
  kevin 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@kevinkane14) reported 53 minutes ago

  @CockertonMark No way, I have enough problems. Level 578 in candy crush is my no1 priority at the moment.

• 
  Bee (@BeeGooner_) reported 54 minutes ago

  I had two moves left and was going to use the hammer. This effin candy crush decided to crash fffffssss. It was HARD LEVEL.

• 
  Dalal M (@Dalalism) reported 54 minutes ago

  Has anyone noticed that the gmail notification sound changed? I have no association to this sound. It could be candy crush for all I know. @Google if ain’t broken don’t fix it?

• 
  Principal Ava’s DoppleGanger (@LenValyrian) reported 56 minutes ago

  @LadyBugAssassin I don’t. It’s useless for me. I just fix the issue & play candy crush

• 
  D3SHAWN D. (@papa_smurf16) reported 56 minutes ago

  @CandyCrushSaga candy crush friends needs a improvement update for Android, been waiting on one for while now. I tried deleting the app and got it back it keep lagging and taking me out the game. Please fix. It's one of my favorites.