Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (34%)
• Microtransactions (24%)
• Online Features (22%)
• App Crashing (17%)
• Sign in (2%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Mandan	Sign in	3 days ago
Buford	Glitches	4 days ago
Bois-Colombes	Microtransactions	8 days ago
Isola Maggiore	Online Features	9 days ago
Overland Park	App Crashing	11 days ago
Barcelona	Microtransactions	14 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Thand (@ThandiMaler) reported 4 minutes ago

  People Played games like candy crush and some other games where they had to wait a while for their “lives” to be full again before they can continue. Just a different generation buy same issue.

• 
  Tanner (@The_Fifth_Don) reported 4 minutes ago

  @A_D_A_M_95 @AndreaPichinini It ain’t just about CoD. They want WoW, they want Candy Crush, they want Overwatch, they want Diablo and Spyro and Crash Bandicoot. They want to put all those on Game Pass to incentivize people to sign up. That becomes infinitely easier if MS owns Activision. So why drop it?

• 
  LIZZY (@Shneezuz) reported 12 minutes ago

  @kimihiti the stupid meme is rooted in misogyny because, to whoever made it, all girls know how to play is candy crush. that is a misogynistic ideal to hold, and as a woman who plays a wide assortment of games you have no right to accuse me of being a part of the problem

• 
  Bobby (@AlabamaBobbycue) reported 15 minutes ago

  Insanely funny for a few reasons. Primarily that no one <60 is playing Candy Crush, but also that the short term profit motive driven economy that his party has worked so hard to create has made it impossible for working people to afford a family. Great stuff, Ben

• 
  Sof (@SofiaDeeMelo) reported 16 minutes ago

  Ive reached out on insta to @King_Games @CandyCrushSaga regarding bot/hackers on the #allstars competition & had my messaged read but ignored… wondering why this issue isn’t being taken seriously?

• 
  Brandan Smith (@Airvhan) reported 17 minutes ago

  @tomshardware It will work well for people who's main use of their PC is looking at videos of funny things cats do. It won't cause a problem when they play Candy Crush. --- People who play games like EU5 will not like it.

• 
  Skeptical Redneck (@redneckskeptic) reported 19 minutes ago

  ID'd a problem correctly, but Candy Crush isn't the reason. Big government is.

• 
  Viral Vinnie (@viralvinnie) reported 19 minutes ago

  @thatoldgamerguy Unde4stand I'm in the minority but for me "losing" Spyro, Crash, Tony Hawk, Overwatch, Diablo, Candy Crush, waaay more impactful than one single IP even it COD I'm ok with acquisitions but not this arms race to gobble up everyone from last few years, need some form of 3rd party

• 
  Steward (@wolfybbad) reported 20 minutes ago

  @Ethantmercer @SakshiSugandhi Windows is for me what everyone else says about linux. Today I booted into win11 and my mouse didnt work. Often my file explorers crash completely when just viewing folders, the start menu basically is 50/50 if its gonna work at all and when it does its feeding me candy crush ads

• 
  Karel Groll (@GrollKarel88564) reported 21 minutes ago

  @CandyCrushSaga  I've been playing for 10+ years. Support in-app is broken and I've been waiting for a reply since Saturday regarding my User ID 11838041686 error. Please help!

• 
  Quarantino Brown (@ayo_irl) reported 22 minutes ago

  @halleteri I’m definitely not working. Gonna watch gargoyles and play candy crush

• 
  kpegelow (@kpegelow4) reported 22 minutes ago

  @CandyCrushSaga It would be sweeter if your game was working. When you click on play a pop up shows up that says something about a level push but when you try to click out of it, it seems to be stuck because it goes no place and you cannot play the game.

• 
  Paul Irvine (@PaulIrvine82015) reported 25 minutes ago

  @aterhov2 @Pablosquest I'm not the one claiming 2020 didn't happen. Viruses are real. Do you think all the people working in virology are just sitting playing Candy Crush all day? Bless your cotton socks.

• 
  🦊BrewerBomb🦊 (@BrewerBomb) reported 26 minutes ago

  @dark1x It's just funny to see that being lined up aside stuff like Warcraft and COD. Oh yeah I'm so hyped about the Microsoft Activision deal, they'll own Candy Crush now! It could have been anything else like Crash Bandicoot or THPS.

• 
  Dave (@DE_Gifford) reported 32 minutes ago

  Candy Crush is why we stopped making babies! Or, maybe its an affordability problem. Men can no longer rely on free labor from stay at home moms. It takes two to afford 2-cars, house, phones, student loans, pursuit of nuclear/singular family lifestyle (most expensive).

• 
  REGINA MUKYALA (@mukyala_regina) reported 34 minutes ago

  @UG_confesses My supervisor plays candy crush even during working hours so I think he's the guy for you

• 
  Büsybódy (@catchmeifyoufit) reported 34 minutes ago

  @Saka_sticc @real_mercyeke @CandyCrushSaga Ogbeni na typing error. I meant she no need buy any bars.

• 
  Zee.. (@Zee1845) reported 35 minutes ago

  @Gosleepriya Counter strike, point blank, downhill, bounce, something with bom not sure the name, mario bross, crash bandicoot, gta (mostly cj), metal slug, candy crush, assassin creed, too much and forgot.. Specially the phone game..

• 
  syd💜 (@sydneysartori) reported 37 minutes ago

  this is such a non-issue but this candy crush level i had to bring down cherries and tell me why the last cherry was just sitting above a singular space where candy cant go and there was literally nothing i could do i had 15 moves left cause i was on a LONG *** STREAK and i lost.

• 
  olu_meg (@oluyemi720) reported 38 minutes ago

  @MobilePunch If you like just down, all looks like empty threats. The new notes are not available. Be using people lives day play candy crush eeen. No problems ohhhh, no problems at all

• 
  Attitude with a side of freckles (@HazeyDaisey17) reported 41 minutes ago

  care, raise the minimum wage. You know, actual policies that create an environment where people can have children. A system FOR the people. Candy Crush isn't the problem. It's a government run by greedy billionaires who don't give a **** about anything other than ROI.

• 
  zaä🌻 (@choco_styls) reported 41 minutes ago

  @tanyakanrl candy crush fix

• 
  mcgss1974 (@MCGSS1974) reported 43 minutes ago

  @Denise4bbc I gathered myself after a few minutes and eased back out of the house when legs started back working before being seen and went to Starbucks and played candy crush till my usual time to come home came

• 
  Holly (@HollyW8523) reported 43 minutes ago

  @CandyCrushSaga i'm on level 832 and i needed to realise the gummi dragon and it didn't appear at all in all of the 27 moves, ive even taken some screenshots to prove it. Can you fix this please? Or give me a life to make up for it?

• 
  Ten Junk Miles - A Runner's Podcast (@tenjunkmiles) reported 43 minutes ago

  @PWrunner60 I mean. There’s worse problems. Like Candy Crush :)

• 
  Yusuf Hashim (@Hashimite733) reported 52 minutes ago

  @CandyCrushSaga Slow and steady

• 
  moody (@elfbarconsumer) reported 55 minutes ago

  @imbabyfr it might become a problem for me like i might spiral and start spending money on candy crush

• 
  ice jj fish (@jessicashcarti) reported 58 minutes ago

  candy crush is the reason i have issues

• 
  Juhspam ***** (@JuhspamB) reported 59 minutes ago

  .@CandyCrushSaga y’all need to stop with FORCING us to play the stupid lil tournament for the 500 gold bars MULTIPLE times a day. You used to be able to exit it and now we HAVE to join or force close the app and restart. I spend too much money on it to be this annoyed. Fix please

• 
  🌸✨pat-patricia-trish🌿🍄 (@patriciagarrod2) reported 60 minutes ago from City Centre, Manitoba

  What's up with @CandyCrushSaga ?!?! It can't retrieve my progress!?!? I was over 7000 levels in!!! Please fix this! #Fixit #candycrush