Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (36%)
• App Crashing (28%)
• Sign in (22%)
• Online Features (8%)
• Microtransactions (6%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Paulista	App Crashing	9 days ago
Rondonópolis	Microtransactions	11 days ago
Troyes	Sign in	29 days ago
Châtelet	Glitches	29 days ago
Brighton	Sign in	29 days ago
Paris	Online Features	29 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  zae p (@notzaep) reported 28 seconds ago

  @CandyCrushSaga my problem with y’all is that this “RNG” in y’all’s game is so fake. When I have the gold bars, I never am in a good position at the end of the level to spend them, but the moment I don’t? I end the game with 5 color bombs, wrapped, striped candy, etc. Fix that

• 
  Ruben L. Dante (@RubenLDante) reported 5 minutes ago

  Maybe, it’s the fact nobody can afford anything, stock buybacks, etc. not “candy crush” also, so what? Your moloch gets hungry?! Sounds like a you problem.

• 
  bendell werry x (@AliceNNderfold) reported 6 minutes ago

  For all but four years of my life I have lived without a personal computer. In college, I used the computer labs… it was wonderful, in comparison to later experiences, to have pals nearby suffering like you were. My first computer was an Apple laptop. I had never used Apple before. It sat on a quilt I was using as a table cover for three years while the credit card they had advertised for its “affordability” accrued interest so fast that I ultimately paid three times the original price. I only used it to check email haha (it turned out that, indeed, reality television and a full time job were enough and back then Survivor was it…I looked forward all week to the next episode.) I sold that laptop in a Panera for $600. Not bad for used, but barely. My second computer was a gift from a well off would-be boyfriend who thought a huge touch screen Lenovo was the right guess. I used it to conquer Candy Crush while listening to Obama lecture from the t. v. in the adjacent room. Then, out of nowhere, this monster computer/monitor combo went dark. I knew nothing about computers, I was a chemical engineering turned English major: I had avoided computers like the plague. (It dawns on me now how my first memory of computers was in about the second or third grade where I won an award for a paragraph I wrote on a computer screen detailing my plans to sell the most school candy bars that year and win a bike. Maybe it wasn’t for my writing ability, after all??) So, the Lenovo died and I couldn’t fix it or replace it…. It’s ok, I felt I had thoroughly whooped both candy crush and candy soda crush and that must be it,so I went out back to dig in the dirt.

• 
  RoninRakurai "The Ghost" of Tsushima (@RoninRakurai) reported 7 minutes ago

  Do you know the casual candy crush **** they want you to play to entertain 1 billion people? Get ready.. because they're gutting their studios of creatives and pushing AI to make their games hard. Being human is a problem at XBOX.

• 
  Sir Hamlet (Scalley Loyalist) (@GoodSirHamlet) reported 8 minutes ago

  @fishstark @BenSasse If you listen, he didn’t say candy crush was the problem. Technology and dopamine Love this guy’s insight too

• 
  happy fruit (@Slippitopia) reported 10 minutes ago

  @KFalexthegreat @RushBaby1980 Easy to exude quiet and pensive when taxes pay for your healthcare. To so openly hate the poor and sick (and then blame the world's problems on children playing candy crush) like he does is vile.

• 
  Austin (@rw_tucker) reported 11 minutes ago

  @AdsoOfBelk @ByungChulHarden The dopamine/Candy Crush explanation of the problem gives the whole game away here.

• 
  Anish Moonka (@anishmoonka) reported 13 minutes ago

  The new boss of Xbox took one of its biggest games and put it on PlayStation, the console its arch-rival sells. It sounds like a mistake. Instead, it became the best-selling new game on PlayStation last year and has passed 5 million copies, beating Sony's own new games. That single move tells you what Asha Sharma is really doing. She took over Xbox in February 2026, after Phil Spencer, who had run it for years, retired. At Bloomberg's tech conference this week, an interviewer asked what winning would look like by 2030. Her answer was blunt: the number one gaming and entertainment company in the world. Xbox is not there yet. She even called the business "not in a healthy spot," with sales falling in four of the last six quarters. So she stopped trying to win the old fight. For decades, consoles worked one way: you keep your best games locked to your own machine, so people have to buy it to play them. Sony does this better than anyone, selling close to three PlayStations for every Xbox. Sharma looked at those odds and walked away. Now she sells Xbox's games to the people who already bought a PlayStation, and last year Forza, Doom, Indiana Jones, and a stack of others showed up on Sony's console. A 70 dollar game brings in the same 70 dollars no matter whose machine you play it on. The bigger prize is reach. A few years back, Microsoft paid 75.4 billion dollars for the company behind Call of Duty and Candy Crush, the most expensive deal gaming has ever seen. Candy Crush alone has more than 200 million players a month, most of them on their phones, not on an Xbox. Count every phone, PC, console, and TV, and a Microsoft game now reaches over 500 million people a month. Sony's online network reaches 132 million. Her other moves point the same way. She cut the price of Game Pass, the monthly games subscription that works like Netflix, after admitting last year's price jump had chased people off. Sign-ups started climbing again. She scrapped an Xbox AI assistant because players did not want it and it solved no real problem. And she revealed the next Xbox, a machine built to play both Xbox games and PC games. None of this is a sure thing. The chips Xbox needs keep getting pricier instead of cheaper, because the AI boom is buying them up, and Sony still crushes Xbox on console sales. What Sharma has done is change the scoreboard. She is racing to reach the most players on every device that exists, and by that count, Xbox already sits near the top.

• 
  Martha Torres (@MarhaT69) reported 13 minutes ago

  @60Minutes Well he was part of the problem 🤔 How many Votes did he denied to the middle class people? Saying "Candy Crush" 🍬 is stopping people from having kids is joke. People can't afford to buy a house or have kids. Tell us why gas, rent, and groceries are so expensive? 🤨🙄 @GOP Joke

• 
  جلوريا (@timoteotoronja) reported 15 minutes ago

  @bad_beaner everyone at the mexican consulate is slow asf. they told me it was gonna be half an hour to process my passport and it ended up taking five whole hours while they no joke played candy crush

• 
  Edgy Boi (@Deadfool6969) reported 17 minutes ago

  @Sir_Dammed The big issue is how the demographics of games like Candy Crush is used to torture statistics and give companies misleading data. There is no amount of gay race feminism that will get Candy Crush moms to play Call of Duty.

• 
  Bobert (@LegateSprinkles) reported 18 minutes ago

  @60Minutes Ben Sasse is also an idiot. Anyone can point out issues, idiots think people arent ******* over Candy Crush

• 
  KHudsonStories (@KMH_Stories) reported 19 minutes ago

  Gen-Z is not lazy or stupid, and telling them they are will just make things worse. They have executive function issues as a result of being handed a screen ever since they were children by moms who became addicted to candy crush by the time the kids were around 7.

• 
  Florida Man (@FiftyShots) reported 21 minutes ago

  @GregChase @Noahpinion Re: the Ben Sasse "Candy Crush" clip that's going viral To the extent that people have become distracted from the important things in life by "little dopamine hits," I would put BBM and BrickBreaker in that category -- but the problem seems much more acute now

• 
  𝐓𝚑𝚎𝚛𝚎'𝚜 sᴏᴍᴇᴛʜɪɴɢ... 𝒘𝒓𝒐𝒏𝒈 ʷⁱᵗʰ 𝔪𝔢📌 (@pallidusaranea) reported 22 minutes ago

  “uh.. candy crush and solitaire?” slow blink. should . . . should she hand over her phone?

• 
  Das Brute (@Justin7heBrute) reported 24 minutes ago

  @LizzieMarbach Women are just so bad at playing them which is the real crux of the issue. Like 5 year old boys can crush them at anything that isn't...candy crush

• 
  God Arguments (@ArgumentsGod) reported 26 minutes ago

  Dying of cancer and still afraid to actually talk frankly about the true problems facing people. No, it isn't Candy Crush, the game primarily popular with housewives.

• 
  𝘑𝘪𝘮𝘣𝘰 𝘎𝘩𝘰𝘶𝘭𝘴𝘣𝘪𝘦 (@chloroneural) reported 27 minutes ago

  it's like seeing someone you know crash out from **** years ago, and now after intervention, every six weeks they have a new addiction (did you hear about candy crush?) and they just can't quite get it together.

• 
  tshi art (@ArtTshi) reported 28 minutes ago

  @UmberHouse @Sir_Dammed Yes, *I* make it a quality issue. The whole problem, at its core, is a quality issue. Anyone can eat cheap fast food, that doesn't make everyone a gourmet. Just like anyone can play candy crush and that doesn't make them gamers

• 
  Witness Protection (@WitnessPro96736) reported 29 minutes ago

  you kids are so spoiled when i was your age we didn't have space aliens controlling our brains! we had to do it ourselves! and candy crush was called bejeweled! and a warcraft raid needed an MSN screen-name sign in! and when your girlfriend telephoned your mom picked up!

• 
  Simon Acerton (@SAcerton) reported 31 minutes ago

  @CREID2852 @Empty_America Candy Crush is played a few hours a day, a huge chunk of the players way past fertility. What our society does, keep trying the same stupid solutions is the very definition of insanity. The reality is, there is not fix and we don't need one.

• 
  sasha ࣪𖤐.ᐟ (@sashitape) reported 33 minutes ago

  Candy crush needs to fix itself ASAP

• 
  David Zion (@IamNotHim777) reported 43 minutes ago

  @balatroist @KevinCastley @grok When you don’t have an argument. You either strawman or just hurl insults. You haven’t made a single coherent rebuttal . Other than Oh Yeah what about xxxxx. In lieu actually addressing the issue. This isn’t your strong suit. Maybe find something else to do. Try midget porn maybe or candy crush. I hear that’s popular.

• 
  Jignesh (@jig_corp) reported 43 minutes ago

  Boss, why do you act like the company belongs to your father? It doesn't, right? Then why does approving a leave request give you emotional constipation? The moment I ask for one day off, your face looks like I personally crashed the company's servers. And listen, if I don't come to work for a day, who's going to do my tasks? That's your problem, boss! Isn't that what management is supposed to be about? Keeping backups, planning resources, handling absences? If your entire business collapses because one employee takes a leave, that's not management—that's a group project gone horribly wrong. And HR? Please tell me, what exactly is HR doing? Playing Candy Crush all day? Because whenever employees need help, HR suddenly becomes harder to find than a bug-free production deployment. You pay us wages like we're daily laborers... But expect performance like we're contractors managing five projects, three clients, and the economy itself. Honestly, boss, were you deprived of proper head massages with mustard oil as a child? Because some important development seems to have been skipped.

• 
  papuc (@turtledome) reported 47 minutes ago

  @Grummz Unbelievable they have 2500+ people working on… Candy Crush !?

• 
  tina.w (@MaybeTina_) reported 53 minutes ago

  Y’all be in the atm playing candy crush and that’s my issue

• 
  mmm...lemonheads (@mmm_lemonheads) reported 54 minutes ago

  @PiereChangstein @TheJFreakinC This issue is, obviously, far too complex for your feeble brain. The legislators that passed the VRA would look upon you as they would a child - wonderous but woefully ill equipped to grasp the gravity of the subject matter, and the moment. Perhaps a round of Candy Crush?

• 
  Rob (@SamuraiPizzaRob) reported 55 minutes ago

  @conrat4567 Using the term “non gamers” in your own tweet sort of helps make the point that attitudes have not really shifted that much. Which is half the problem. Someone can play Candy Crush every day on their commute and will still say ‘oh my know I’m not one of *those* people’.

• 
  WhitePeopleAreAhhmazing (@WhitePeopleSuc4) reported 59 minutes ago

  @TechnicallyTee You're the problem. A Candy Crush player

• 
  The True Believer (@BB4294842972954) reported 59 minutes ago

  @60Minutes The GOP is great at giving the wrong answer to the right problem. "Candy Crush" lol