1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Candy Crush
Candy Crush

Candy Crush status: app issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Candy Crush. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

  • 43% Glitches (43%)
  • 22% Sign in (22%)
  • 17% App Crashing (17%)
  • 9% Online Features (9%)
  • 9% Microtransactions (9%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

CityProblem TypeReport Time
Lyon Glitches 23 days ago
Brighton Glitches 29 days ago
Brighton Sign in 1 month ago
Brighton Sign in 1 month ago
Brighton Glitches 1 month ago
Montceaux-lès-Provins Glitches 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • Lensar_dawn
    Lensar Dawn (@Lensar_dawn) reported

    @MR3Dev It's because dev teams are bloated with a bunch of fake girl boss jobs for non-gamers. Because so many devs now are non-gamers, they can't compete in the arena of ideas regarding design and gameplay. Cause the only game they ever played was Candy Crush. So they instead focus on every possible thing possible EXCEPT gameplay because they don't understand it. This is why we get such a push for accessibility. "Blind people aren't competitive in our racing game, how can we solve this?" Or "some people have anxiety, how do we make it easier for them to complete all the achievements, too?" These non-gaming girl bosses scour the internet looking for feedback and complaints they can champion like they're feeding the poor or saving the world. This is why we end up with 15 page options screens, because a girl boss found the one person n the world who has a specific edge case issue and so she advocated for an obscure option until real devs finally gave in to shut her up. Or maybe you're making a card game, but non-gaming girl bosses like Anita Sarkeesian demand you add a "phobia mode" for people who might be triggered by the names of certain cards. When you're trying to ship a game and you're carry 30-50% of a dev team focused on everything EXCEPT the gameplay experience itself, you can start to understand why games are so ******* expensive to make.

  • SourabhGurwani
    Sourabh Gurwani (@SourabhGurwani) reported

    @avrldotdev grown adults watching AI fix TypeScript errors like it’s Candy Crush 😭

  • InshallahVato
    Bodega Sushi (@InshallahVato) reported

    @spencerpratt I’m ok with my taxes helping the working class instead of being used for NYPD lawsuits / more cops to sit around and play candy crush

  • prewardarkroom
    30 (@prewardarkroom) reported

    LA metro discourse triggers psychosis. It’s not good. It’s slow, it goes halfway to nowhere, and there’s always someone in distress while cops play candy crush.

  • grapesrosman
    Gabe Rosner (@grapesrosman) reported

    I think it’s crazy that, in a city where idling a car is illegal, this morning I passed at least 250 EMPTY NYPD vehicles, all idling with their windows open. Summer Streets feels like a huge police grift I swear the Candy Crush servers will crash today @NYC_DOT @NYCMayor

  • maxdeploy
    Ellie πŸŽ€ (@maxdeploy) reported

    @onlykiriko fortnite invented the modern battle pass in 2018. candy crush has had daily login rewards since 2012. epic is reverse-engineering the games they replaced

  • Koko21100
    Koko210 (@Koko21100) reported

    @cappytainswag @shitpost_2049 They play games as much as your auntie plays Candy Crush imo. Not judging, play what you want, but they dismiss the entire OS because their 2-3 zoomer sweat farms are purposely blocked on it. People who play gameS plural would not have many issues at all.

  • givemommymon3y
    sugar (@givemommymon3y) reported

    @CandyCrushSaga @Xbox can u fix the app my game has been down for like 3 days im losing the race g

  • yukiesinfeb
    Qilogram (@yukiesinfeb) reported

    My friend having crash out in the morning just because she cant defeat candy crush and start saying "candy crush is P2W"

  • j1s0l4_
    ademijiπŸ’— (@j1s0l4_) reported

    This is such a non-issue, but I was playing candy crush the other day. I was in a challenge that I was very close to winning, and I had a timed booster, I'll lose both if I lose a level. Wasted all my hard-earned gold bars on extra moves on this stupid level

  • alecsandrull
    Alex Minecan (@alecsandrull) reported

    Meta charges you up to 4x more per impression on Audience Network placements that convert at near-zero And the toggle to turn them off is buried 3 menus deep in ad set settings When you launch a Meta ad it runs on 4 placements by default: Facebook Feed, Instagram Feed, Stories/Reels, and Audience Network. You probably know about the first 3. The 4th is where Meta sends your ad to random apps and websites to fill cheap inventory Audience Network CPMs are cheap. $1-3. That looks good in your dashboard. The problem: conversion rates on Audience Network are near-zero for ecom because the "viewer" is playing a mobile game and your ad is a banner they accidentally tapped trying to close it. The click was accidental. She didn't want your product. She wanted to get back to Candy Crush Your ad dashboard shows a blended CPM across all placements. The $6 CPM you see is actually $14 on Facebook Feed (where people buy) and $2 on Audience Network (where nobody buys). Meta blends them to make the number look good. Your real cost to reach a buyer is $14. You think it's $6 The fix: - go to ad set level - click "Placements" - switch from "Advantage+ Placements" to "Manual Placements" - uncheck "Audience Network" entirely - while you're there uncheck "Messenger" too (same problem, different placement) Your CPM will "increase" on the dashboard because you removed the cheap garbage placements. Your cost per PURCHASE will decrease because every impression now goes to a placement where people actually buy things One operator turned off Audience Network and Messenger. Dashboard CPM went from $8 to $13. Cost per purchase went from $22 to $14. He was paying $22 per customer while Meta showed him an $8 CPM that included thousands of accidental taps from people playing mobile games Meta defaults to all placements because Meta gets paid per impression regardless of whether it converts. The more placements your ad runs on the more impressions Meta sells. Their incentive is volume. Your incentive is conversions. These are different goals. The default setting serves their goal not yours 3 clicks deep in your ad settings. 2 minutes. Your cost per purchase drops and your dashboard finally shows real numbers instead of blended fiction

  • dillpicklemike
    Mike (@dillpicklemike) reported

    @JessicaHamel19 @MeghanEMurphy it’s better to spend 18 hours a day yelling at internet people then playing a game that has puzzles and requires problem solving. They are just jealous they suck at 99% of games besides Candy Crush

  • MaybeTina_
    tina.w (@MaybeTina_) reported

    Y’all be in the atm playing candy crush and that’s my issue

  • alexpagepilot
    Alex Minecan (@alexpagepilot) reported

    meta's ad dashboard is blending your numbers and hiding where your money actually goes. here's the report that shows the truth ads manager > select any campaign > breakdown > by placement what you'll see: your $6 CPM is actually $14 on facebook feed (where people buy) blended with $2 on audience network (where people accidentally tap while playing candy crush). meta averages them to make the number look good. your "cost per impression" looks cheap. your cost per BUYING impression is 2-3x higher than the dashboard shows the fix: go to ad set level > placements > manual placements > uncheck audience network entirely. also uncheck messenger. these placements inflate your reach with garbage impressions from people who will never buy. they exist so meta can charge you for volume one operator turned off audience network and messenger. dashboard CPM went from $8 to $13. cost per PURCHASE went from $22 to $14. the CPM looked worse. the results got better. because every impression now went to a placement where people actually shop while you're there: breakdown > by time of day. you'll see which hours convert and which burn money. most stores: 10am-3pm weekdays is the lowest converting window. 9-11pm weeknights is the highest. you're paying the same rate for both. schedule your ads to increase spend during the hours that convert and decrease during the hours that don't. same total budget. more conversions

  • NovaUrepta
    Nova (@NovaUrepta) reported

    @itzKronuzz They should be working on Candy Crush, not Call of Duty.

  • r_esiems
    R33N (@r_esiems) reported

    Candy Crush legit getting on my nerves, fix the new update would ya

  • WitnessPro96736
    Witness Protection (@WitnessPro96736) reported

    you kids are so spoiled when i was your age we didn't have space aliens controlling our brains! we had to do it ourselves! and candy crush was called bejeweled! and a warcraft raid needed an MSN screen-name sign in! and when your girlfriend telephoned your mom picked up!

  • Azuris753
    Azuris (@Azuris753) reported

    @RohanKarMooN That is one of the problems why we have ****** games, management and others don't differ between Candy Crush and Starcraft. Both are games, but very different customer base, even if they overlap.

  • 415penisenvy
    Penis Envy (@415penisenvy) reported

    Girl reading book with big words locks eyes with boy playing candy crush on the 19 bus. She can fix him.

  • SirFaxmachine
    Sir Faxmachine (@SirFaxmachine) reported

    @kanon06 And it shouldn't count them at all. There's a HUGE problem as a game company if you read this bs study and think your game should appeal to both the sweaty COD gamer blasting 12 hrs a day and Brenda from accounting who plays candy crush at lunchtime. Its a worthless study.

  • Optimumvibez
    Optimum (@Optimumvibez) reported

    My candy crush don drop tweet again … Some people no get problem like that sha. Ajeh!

  • Ryan25700722538
    Ryan (@Ryan25700722538) reported

    @Roo_VT See, the problem there is that mobile games skew the statistics and candy crush isn't exactly what people are talking about when they talk about video games.

  • pallidusaranea
    π“πš‘πšŽπš›πšŽ'𝚜 sα΄α΄α΄‡α΄›ΚœΙͺΙ΄Ι’... π’˜π’“π’π’π’ˆ ʷⁱᡗʰ π”ͺπ”’πŸ“Œ (@pallidusaranea) reported

    β€œuh.. candy crush and solitaire?” slow blink. should . . . should she hand over her phone?

  • 4everbronzelix
    mae & that 🫐 (@4everbronzelix) reported

    I thought I was the only one with this issue 😭 it sucks I want those playable candy crush ads back lmao those were fun

  • KiraBrook
    Kira Brook (@KiraBrook) reported

    @kananaskinyeti they also have no problem with the vampire capitalists rigging everything online with casino addiction marketing, all those candy crush games of sparkle and jingle made to psychologically snare them in a dopamine loop to suck money out of them.

  • TimC_266
    Tim C (@TimC_266) reported

    @CollinRugg This is not a bad thing of course, but I don't understand why they can't use cell signal blockers around the school to prevent cell phone use (allowing kids to keep them on their person) and have it set up so that in the event of an emergency, a kill switch is activated deactivating the cell signal blockers. Seems more reasonable to me; gets the desired result (no cellphone use in class) and also allows immediate access to emergency help in the event of an emergency. Is the problem with this idea that kids use their phones even without cell signals? To do what? Play an offline version of Candy Crush or something?

  • EthanWinters529
    Ethan Winters (@EthanWinters529) reported

    @chrisredfailed Asking me to fix your phone because Candy Crush crashed is not important

  • Dratuna_
    π”‡π”―π”žπ”±π”²π”«π”ž (@Dratuna_) reported

    You remember when Facebook was the go-to social media for gacha games back then? It's because that social media site had one huge selling point; It was the only social media that let you save your progress across devices. Say for example you upgrade your phone but need to move your account to your new device. That's where Facebook's login feature comes in for games like Clash of Clans, Candy Crush, and even those Korean gacha games.

  • turtledome
    papuc (@turtledome) reported

    @Grummz Unbelievable they have 2500+ people working on… Candy Crush !?

  • YamanishiM1
    Yamanishi πŸ‘Ύ (@YamanishiM1) reported

    @IdleSloth84_ Honestly, it seems that management over Xbox Studios and Bethesda was the main issue. For sure some employee redundancy led to layoffs, but I don't know if Xbox would be better or worse w/o ABK. At least, CoD before BO7, Warzone and Candy Crush probably brought some money.