Candy Crush

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Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Candy Crush Outage Chart 03/25/2025 19:20

At the moment, we haven't detected any problems at Candy Crush. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

  1. App Crashing (31%)

    App Crashing (31%)

  2. Glitches (31%)

    Glitches (31%)

  3. Sign in (20%)

    Sign in (20%)

  4. Online Features (12%)

    Online Features (12%)

  5. Microtransactions (6%)

    Microtransactions (6%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceBrest App Crashing
CanadaRepentigny App Crashing
ItalyPerugia Online Features
MexicoCiudad Nezahualcoyotl Glitches
SpainPamplona Glitches
ItalyFlorence Online Features
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • staticfade2010 Marc Connors (@staticfade2010) reported

    @thurrott I would love to have that issue at work 😜. As long as the pre installed Candy Crush in Windows still works. Ha!

  • almondpopo 💫 othello @ ENDWALKER (@almondpopo) reported

    @KikwiHunter sounds like your psychiatrist thinks that half an hour of candy crush is an addiction problem

  • UnsociableOsas9 Beaver🦫 (@UnsociableOsas9) reported

    Dem dey hook me with marriage talks since afternoon... Me when part of my major problems rn na to pass level 1,871 for candy crush soda.

  • Liviapronzato Livia P. Pronzato (@Liviapronzato) reported

    I Candy Crush my problems away.

  • mx2898 METAMAX (@mx2898) reported

    @AltcoinDailyio $WAS @WasderGG . Professional team with backgrounds at Reebok and King Games (Candy Crush). They have a working app with 500k users. Get in below 10m mc 👀

  • RandomKentGuy Some Guy in Kent (@RandomKentGuy) reported

    @ZombyWoof4 My missus is but she’s also on about level 4500 of Candy Crush, level 7000 of Word Scape and level 3000 of Angry Birds She might have issues with letting things go? 🤔

  • hafleyness pursuitofhafleyness (@hafleyness) reported

    @Shmarya @ohJuliatweets @ArnoRosenfeld The problem is they stand around on their phones playing candy crush or texting their wives back in NJ. Perhaps the department could ban phone use while on the clock and they would actually do some work for once.

  • manhasstories Manha 🫀 (@manhasstories) reported

    NO CUZ THE 2 THINGS HURTING SO MUCH IS MY LOST CANDY CRUSH AND MY DRAFTS BUT LIKE MF CANDY CRASH MAKES ME WANNA CRY

  • AceCruzat Ace Cruzat (@AceCruzat) reported

    @CandyCrushSaga why do you always crash and ruin my streaks?!?! I’m so mad

  • Harrypo08663621 Harrypotter (@Harrypo08663621) reported

    @King_Games hi there my name is Samantha pitchers and I am trying to log in to my king account for candy crush but it keeps saying that there is a connection error please try again in a bit do I have to uninstall the game and install it back Thanks

  • ecvega95 ✨𝓒𝓪𝓻𝓸.♡ (@ecvega95) reported

    @9GAG @CandyCrushSaga I lost my whole progress when I switched phones 😩😩😩😩😩😩😩😩😩😩😩😩😩😩😩 I used facebook to login, now it doesnt work anymore.. any advice ? 🥺🥺

  • dannicabrene Dannica Marquez (@dannicabrene) reported

    I’m in the mood to fight so I’m going to go play candy crush and not get in trouble on the internet bye

  • dmc_dutch DmcDutch (@dmc_dutch) reported

    @SportEnth1 @F1 Stroll “didn’t expect” Latifi to be on it again. Shouldn’t he be looking in his mirrors instead of expecting things? It’s Formula 1, not Candy Crush. 100% Stoll’s fault. And a blue flag for no reason (that made Latifi slow down for Stroll to pass)

  • kestrol KAY🧟‍♂️ (@kestrol) reported

    @cryptogems555 @PuzzlesCrusade is a mix of Candy Crush and Warcraft? So the mechanics, the user interface so to speak is the one you should remember from candy crush. It feels like candy crash with more warcraft action style... are you up for a game?

  • JesseDoops Jesse Doops (@JesseDoops) reported

    @AaronHalon So is there any ramifications happening here? Like obviously you e shipped out a terrible, terrible product; who’s getting fired? Is this team being relegated back to working on Candy Crush? You obviously can’t handle triple A, there is 0 talent here.

  • eroticaprincess 🅼🆁🆂. 🆆🅰🅺🅰🅽🅰 🅶🅾🅹🅾 (@eroticaprincess) reported

    @King_Games has deleted ALL OF MY PROGRESS for my Candy Crush Saga games! and I can't even access my account anymore! I've done EVERYTHING to retrieve it and NOTHING'S working! not that it matters because ALL OF MY PROGRESS OVER THE YEARS IS FOREVER GONE!!! 🤬

  • UseableID Anand (@UseableID) reported

    @3ikuobaj honestly i think those cameras they say were down in the station were actually working and probably got the suspect just walking past cops playing candy crush on their phones

  • sylviaplathos michael fassbend me over (@sylviaplathos) reported

    Do you know how I know the anti depressants are working, I haven’t played candy crush since starting

  • MultiSuperGP MultiSuper GamerPerson (@MultiSuperGP) reported

    @FuuTop1 @HaloGaming08 Activision makes Crash, COD, Spyro, Tony Hawk, Diablo, Warcraft, Starcraft, Overwatch (which is huge btw), Candy Crush etc, opposed to Ubisoft who rarely puts out a good games and the games the do still make either loss their identity or painfully generic.

  • Ogle14 Ogle. (@Ogle14) reported

    We have now officially hit the panic stage of the outage. Just over an hour into it and I have ran out of candy crush lives. This is the end for me.

  • janinecake Keekie (@janinecake) reported

    @CandyCrushSaga a buddy of mine got some trouble with the app. All the challenges are gone. His powerupps are gone and he can’t see the squad anymore. He has tried to reinstall the app but it’s still gone. any advice?

  • MGK1684 Matt 🇺🇦 (@MGK1684) reported

    @fesshole *******, work must be really bad if you chose candy crush over working.

  • _krissnicolee_ Kristin (@_krissnicolee_) reported

    Anyone else having trouble using #Facebook to sign in on @CandyCrushSaga ?? Mine keeps saying there was a connection error. It’s been saying that all morning, and if I lose my levels, I’m going to be very pissed off😒 #CandyCrush

  • PixelPerfec7 PerfectPixel (@PixelPerfec7) reported

    @Steve081372 @Flakfire @game_fabricator Step 1 - think it's a good idea to hire the guy from Candy crush to make mad bucks. Step 2 - proceed to crash and burn

  • Bibipolarpj1 Mr No One (@Bibipolarpj1) reported

    I'm not gonna lie; I get massively pissed off with "friends" not replying to messages. "Oh, sorry, I was too busy" No, **** you, you are playing Candy Crush or you're on fb or whatever, you have time to reply to me. But I've realised that's not and has never been the problem

  • diniehz Dini Haiti Zulfany (@diniehz) reported

    @CandyCrushSaga Level 11473 is impossible to finish without wasting lollipop hammers. Playing game should be a relaxing activity. Not frustrating like you're doing for this level. Please fix soon.

  • hannahofhameln Hannah Sto Helit (@hannahofhameln) reported

    @yoniChanowitz @MisfitTorah I'd say it's less "stricter gun controls aren't working" and more "increased police presence isn't working, especially since all they do is play Candy Crush and schmooze with each other"

  • Solfix Solfix (@Solfix) reported

    @CandyCrushSaga are you going to fix 11473? actually CC has became the most boring game in the world. thanks microsoft

  • albertren Albert (@albertren) reported

    @brownjava It’s a weird problem too - is it mainly a highly resistant customer base trained to expect free[mium] and/or candy crush style? One presumes the app store would be more than happy to have $40 games and some of the limitations like upgrades aren’t problems for games

  • MrMochi1996 Mr Mochi 🐰 (@MrMochi1996) reported

    @turbo366 @Asmongold Genshin is not an MMO, it is a mobile game adapted for consoles and computers, it is not a WOW, the resin is equivalent to the energy of the candy crush and in the end that is the style of the game that it is, if people get confused then that's it It's not a problem with the game