Candy Crush down or not working? Current app problems and status

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (37%)
• Microtransactions (23%)
• App Crashing (20%)
• Online Features (17%)
• Sign in (3%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
La Paz	Glitches	17 hours ago
Kansas City	App Crashing	4 days ago
Laguna Niguel	Glitches	6 days ago
Barcelona	Microtransactions	6 days ago
Barcelona	Microtransactions	6 days ago
Watford	Microtransactions	8 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  h'al (@travestwt) reported 5 minutes ago

  Cant believe my current hyperfixations that are the strongest are Cuco, quackity and CANDY CRUSH. IM LOSING MY ******* MIND ,,,I DIDNT EVEN REALIZE I AHD THE CANDY CRUSH HYPERFIXATION UNTIL LIKE AN HOUR AGO ITS A PROBLEM ....

• 
  Inactive (@EyebrowDogg) reported 6 minutes ago

  Candy crush isnt working and now im just sitting here actually questioning if I even have a reason anymore lol

• 
  MsGlaser (@Msglaser1) reported 6 minutes ago

  @CandyCrushSaga Please help. Candy Crush Saga is running in slow motion. Read all the support still not working right.

• 
  ya boi (@TonyDutchXX) reported 8 minutes ago

  Crash bandicoot ran so subway surfers could walk in the same way blitz Jewels did for candy crush

• 
  sanjana s 🌠🌠 (@sanjanacutie) reported 12 minutes ago

  @CandyCrushSaga Am not getting my weekly level wins since 2week ...I updated to latest version still not getting the winning gift .... & still facing that to send or ask for lives have to login again again Facebook ...Please help #CandyCrush 🍬🍬🍬🍬

• 
  Dee (@DeeChica1) reported 16 minutes ago

  The game crushed on my Ipad and doesn'tstart since. I followedall the trouble shooting steps but no luck. I really don't want to lose my boosters by re-installing. Any other ideas? @CandyCrushSaga

• 
  🤍𝖎𝖙𝖟 𝖙𝖗𝖆𝖕 𝖘𝖟𝖓🤍 (@threadzz_trapp) reported 18 minutes ago

  JT:I-erm na he hasn’t G:yu styl ain tell me who it is JT:I am...soon, yu gon try go guns blazing... G:wahs the issue wit da He says looking at me confused, whilst I look down at my phone playing candy crush. JT:***** yu can’t shoot every mf, that do me wrong

• 
  Justin Hardy 💙💛 (@Hardyboy79) reported 20 minutes ago

  @HarrisonNeedha3 I've no issue over you thinking FUT is more popular... EA not putting any effort into pro clubs is proof of that. I can't help that you play a pay to win format. It's like Candy Crush

• 
  Jeff Jachens (@JeffJWarwick) reported 24 minutes ago

  Now that Barr's ended ANY thought of a hostile takeover, it's obvious the massive turnout was enough to make the coup untenable. However, Barr hasn't been playing Candy Crush Saga. He's been working on a plan to destroy evidence & a pardon schedule to protect the traitors. 🖕 him

• 
  Richard Parker (@Richard_Parker) reported 27 minutes ago from Doncaster, England

  @CandyCrushSaga Please fix level 2213 on iOS. UFO’s constantly fire third wrapped candy in top left of bottom right and don’t target popcorn in middle. Over 100 attempts now and same each time. The level has become impossible.

• 
  Danny Zahn (@DannyZahn3) reported 27 minutes ago

  COVID has made my productivity levels skyrocket honestly. I’m on level 1006 of Candy Crush and Prestige 3 on the new Call of Duty, watched Game of Thrones all the way through again and managed to lose questionable amounts of money betting on the NFL. All while working a 9-5 job.

• 
  nada sef (@homs64) reported 29 minutes ago

  @CandyCrushSaga What the problem with content content?

• 
  Mica (@micaofficial_) reported 30 minutes ago

  I always wait to work on my assignments 24 hours prior to the due date &then I stress! I did try working on it and ended up shopping, playing candy crush (yes I still play that game)&now I have 12 hours left to turn in my final project and I’m on Twitter. How mf toxic am I?!

• 
  Mel B (@crimimel) reported 33 minutes ago from Welwyn Garden City, England

  i spend my time between Now TV, Netflix, working and food shopping 🛍 and playing candy crush and bingo bash as too cold to go out and we haven’t had winter yet as such

• 
  Kim Richards (@KimGurka) reported 37 minutes ago

  @Tekla_alkeT @Judith_Char If we were to completely swap all work between men and women, the women would cry 10 times louder about how unfair it is that the men sit at home, fold some laundry, and play candy crush, while they go out and fix somebody's roof.

• 
  Hi-Fi Jump Ropes (@RobDye1960) reported 38 minutes ago

  @DietCoke You really ought to consider putting your ads on the BBC Global News Podcasr. If "Candy Crush Saga" can afford it, I'm sure Coke could. Working together, you could build both brands, and get people listening to an good newscast. What's not to like?

• 
  Fachri Pebrian Nugraha (@fachringrh_) reported 40 minutes ago

  Poop sambil main candy crush itu a6. Fix! Valid, no debat.

• 
  James❌❌❌ (@JamessRXXX) reported 42 minutes ago

  @CandyCrushSaga Better fix the problem with receiving lives???

• 
  Dağhan Songur Serter (@DaghanSongur) reported 45 minutes ago

  @Logitech My father bought a mouse from logitech. It worked for 11 Years straight without any problems. And now its broken. This is the model my father should get. He needs it for the speed. You need good reflexes to play candy crush and this mouse should do it.

• 
  sal.mo (@ieU0D0WCNNnWmDP) reported 46 minutes ago

  @CandyCrushSaga WHAT THE FFFFUUUUUUCK ARE YOU DOING WITH THE MAP AD REWARDS!!!! SAME REWARD FOR THE LAST 2 WEEKS!! FIX THIS ****.

• 
  Tommy Omelettes (@tommyomelettes) reported 46 minutes ago

  Hey @CandyCrushSaga when will you fix the screen for the iPhone 12 Mini? It’s annoying af.

• 
  ThatOneStrawHat (@blackshadow2146) reported 46 minutes ago

  @TheHeartlesskii The frozen pre minigame (escaping from the ice monster) was NOT fun but the post minigame where you collect stuff and sleigh around was super fun for me tho, remi.....dunno what to say the minigame was broken sometimes and as for the acre woods.....candy crush joins kh

• 
  Selim (@seliMEOW) reported 47 minutes ago

  so my dad isn't getting health or whatever on Candy Crush, i tried to fix it for him MANY times but i can't figure it out dad: lashou aam bt rouh aal jemaa exCUSE ME?

• 
  fred burley (@freddyvegas64) reported 48 minutes ago

  @CandyCrushSaga black screen on adverts, have to close app and start again losing lives fix please

• 
  J La (@JLLL2011) reported 48 minutes ago

  @CandyCrushSaga I’m considering deleting my personal Facebook account and leaving up a business one. Can I shift my CC ID in order to save progress? Second, if I shut FB altogether would that cause issue to my CC account? I’ve DM’d twice and no response.

• 
  STAND WITH #HONGKONG 🇭🇰🇺🇸!! (@KAWAISHIZUKA) reported 49 minutes ago

  This is a serious issue and not many people talk about the temptation to spend and spend money on mobile games. I don’t think this is a new issue because I remember for Farmville and even Candy Crush People spend hundreds of dollars on the games. I’ll play occasionally but not +

• 
  Sami MW (@smad1818) reported 50 minutes ago

  @CandyCrushSaga I have MS and cognitive trouble. My doctor suggested games like Candy Crush to utilize logistic reasoning. Is there anyway to get unlimited lives? I’ll even get you a doctor’s note!

• 
  denies.knowledge (@flavor_boyd) reported 52 minutes ago

  Like, what do you think of when you think of your dad? Mmm well he's always working, constantly on work calls. But candy crush seems to help him forget that his life is a nightmare.

• 
  Sean Morrison (@SeanMor27198990) reported 53 minutes ago from Hampton, New Brunswick

  My mother has told me that whenever she has trouble 👿 beating @CandyCrushSaga she just restarts the game on her iPhone 📱 but she’s also told me that if I have trouble 👿 beating @PokemonSwordNS then I should restart the game so I could get to level 65 @ika_po

• 
  Asterion (@fia_lmpevo7) reported 57 minutes ago

  @geekyranjit Hello Sir, my Samsung M51 is auto installing applications like Moj, Candy crush though I have turned off auto update apps in Galaxy store and Play store. Can you please address this issue? if this is the case, what's the difference b/w Mi and Samsung?