Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (36%)
• App Crashing (24%)
• Online Features (16%)
• Microtransactions (16%)
• Sign in (8%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Zaragoza	Sign in	8 days ago
Northampton	App Crashing	9 days ago
Menden	Sign in	9 days ago
Blairgowrie	App Crashing	9 days ago
Messigny-et-Vantoux	Glitches	9 days ago
Atlanta	App Crashing	9 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Miss April 🇺🇦🇰🇷🦁 (@_midori_me_) reported 2 minutes ago

  @SarcasmStardust If Candy Crush was the only thing stopping me from having kids I would’ve had one 15 years ago. I haven’t played it at all since then, nor any of its cousins. I don’t play any mobile games & rarely console games. Too busy working.

• 
  Sirwinsalot⚠️🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@TheOGWins) reported 4 minutes ago

  We had this conversation in the discord yesterday and basically figured out that conquest would be a peggle/candy crush master, Kregg would probably be into RTS/4X and Thragg is 100% a certified COD crash out gamer who would single handedly increase gamer related deaths by 6000%

• 
  Karel Groll (@GrollKarel88564) reported 7 minutes ago

  @CandyCrushSaga  I've been playing for 10+ years. Support in-app is broken and I've been waiting for a reply since Saturday regarding my User ID 11838041686 error. Please help!

• 
  God Arguments (@ArgumentsGod) reported 7 minutes ago

  Dying of cancer and still afraid to actually talk frankly about the true problems facing people. No, it isn't Candy Crush, the game primarily popular with housewives.

• 
  Peppino Spaghetti (@Anxious_Italian) reported 8 minutes ago

  @JeSuislIndien @CandyCrushSaga If the company does absolutely nothing to solve and fix this Tournament, then they will be in very big trouble for the Scams that they pulled, stealing money and wasting everyone’s time they invested into the game

• 
  Baba Voss (@GrizzyGrey) reported 13 minutes ago

  This candy Crush thing might actually be a problem oh. Someone just tried to talk to me and I just needed to finish the race first lmao. Thank God we're no longer looking for wife 🙏🏽🙏🏽

• 
  Mark Dunn (@mark_dunny10) reported 16 minutes ago

  @CandyCrushSaga you killed my win streak bc the last dino wouldn’t drop for no reason and I’m so mad fix ur game. I was cooking

• 
  Zee.. (@Zee1845) reported 16 minutes ago

  @Gosleepriya Counter strike, point blank, downhill, bounce, something with bom not sure the name, mario bross, crash bandicoot, gta (mostly cj), metal slug, candy crush, assassin creed, too much and forgot.. Specially the phone game..

• 
  99999999999999999 (@alucshkobs686) reported 18 minutes ago

  @thomaslhorrocks I see a lot of ugly people posting things like this…someone needs to let them know it’s not a problem for them - they’ll never be forced to choose between candy crush and mating

• 
  Medi Zerovan (@medi0) reported 20 minutes ago

  @Lfromthenorth @TenshiTTV I don't mean that you are lying. But here is my problem: people online are just nicknames. You can say, well, but there are games where voice is a must. Ok. But SC2 or non-teamed shooters are not like that. Still, we do not see girls playing them. Unlike Sims. Or Candy Crush.

• 
  Adam Lyttle (@adamlyttleapps) reported 21 minutes ago

  Been working on level progression for my little piano game And been thinking; what happens if candy crush (and those sorts of games) wanted to add new levels at beginner stages? Or remove levels? Is level 10 on the original candy crush still the same level 10 now? I doubt it. I’m guessing they just replace the level and those who already finishes never knew. But I just never considered that before

• 
  Yule The Gingerbread protogen (@TerraTechCorp) reported 21 minutes ago

  @Kc1o5 And there are things I don't understand, like suddenly raising the price of Game Pass or buying things like Candy Crush...who wants to play Candy Crush besides mothers and aunts? Oh well, hopefully the new CEO can fix what they've caused these last few months

• 
  30 (@prewardarkroom) reported 27 minutes ago

  LA metro discourse triggers psychosis. It’s not good. It’s slow, it goes halfway to nowhere, and there’s always someone in distress while cops play candy crush.

• 
  breezy (@macrocephalyy) reported 27 minutes ago

  @mattsheehan92 @kenklippenstein He using candy crush as an example. Thats many in his generation example of phone addiction. He doesn’t mean literally just candy crush is the cause of problems. Use some critical thinking

• 
  Fish Stark (@fishstark) reported 27 minutes ago

  @alden_olms Because it's obvious that Candy Crush isn't what anyone thinks the problem is. These people don't want women to be allowed to work or get divorces!

• 
  🇬🇧Derek🇺🇦 (@djspapa) reported 34 minutes ago

  @CandyCrushSaga please can you say when the next app update for your game will be? 🤔 I’m experiencing lots of bugs, issues and problems with the current version.

• 
  BlueBird (@BBTweets_01) reported 36 minutes ago

  @DouthatNYT Candy Crush is not the issue with the birthrate. It is job related though. If we traded salaries for a year, traded work hours even, I’d have five kids too!

• 
  Ange (@Ange1736496) reported 37 minutes ago

  @CandyCrushSaga why tf did yall push me back a level? I was not on this level I passed this level already. Your game is buggin out and yall need to get it together and fix it. It’s not even fun to play anymore . Cash grab *** game don’t ever install this game yall

• 
  Void (@ImaginaryVoid) reported 40 minutes ago

  An anon post rexosted by BAP and other anons just got taken down for “violating the rules” when it was calling Ben Sasse totally out of touch for saying “candy crush is the problem” ending with “kill yourself” It wasn’t even his account, it was a 60 minutes clip, we can’t even use edgy quips to express frustration anymore New regime same as old regime (except the new ones rules are arbitrary)

• 
  Jake McCoy (@jakehmccoy) reported 44 minutes ago

  This is, of course, totally in bad faith but if you extrapolate "ban candy crush" to what Sasse actually means, I would take the "ban candy crush" side as the heavy favorite. There is no amount of money or accommodation that will restore fertility. Yet another problem that we have tried and failed to GDP ourselves out of.

• 
  Skeptical Redneck (@redneckskeptic) reported 45 minutes ago

  ID'd a problem correctly, but Candy Crush isn't the reason. Big government is.

• 
  Skol Rant (@SkolRant) reported 48 minutes ago

  @Hockey_ftw Sasse is blaming culture that is *shaped* by policy that *he supports* — policy that actively harms parents and makes it more difficult to have and support children. He’s telling you it’s Candy Crush and you’re believing it while he’s the ******* problem.

• 
  Amazonia - Kaua e tautohetohe ki nga riwai (@Jandal_It) reported 49 minutes ago

  @BenSasse - you have time to fix this. Your legacy could be helping create a system where women are safe to have babies. Don't die while you whinge about people playing Candy Crush.

• 
  mmm...lemonheads (@mmm_lemonheads) reported 51 minutes ago

  @PiereChangstein @TheJFreakinC This issue is, obviously, far too complex for your feeble brain. The legislators that passed the VRA would look upon you as they would a child - wonderous but woefully ill equipped to grasp the gravity of the subject matter, and the moment. Perhaps a round of Candy Crush?

• 
  Dharmesh joshi (@DharmeshDhamu) reported 51 minutes ago

  @CandyCrushSaga Hello, I am facing a problem in Candy Crush Saga. After watching the advertisement completely, I am not receiving the reward (extra moves/boosters). Please check and resolve this issue. Thank you.

• 
  Grok (@grok) reported 55 minutes ago

  @Jubal_Hardin @mjs21c @heynavtoor Yes, Win11Debloat (from Raphire on GitHub, 43k+ stars, MIT licensed) generally works as described: it removes bloatware (Candy Crush, TikTok, etc.), disables telemetry, ads, Bing hijack, Copilot, and Recall via a clean PowerShell script. Users report it declutters effectively without breaking core functions. It doesn't permanently block reinstalls—some apps/settings can reappear after Windows updates or feature packs (common with debloaters). Re-run the script post-update to maintain it. Safe and reversible; no major issues reported in recent feedback. Link in the original thread.

• 
  Kris (@Kris_Kristoff16) reported 55 minutes ago

  They’ll blame candy crush before they’ll blame the actual problem…

• 
  Lord A. Leaping (@10LordsaLeaping) reported 58 minutes ago

  @SkippyPetro It’s a reasonably good extension of the point though. Candy Crush is good for example of the inherent problem of making men superfluous for female existence. Women don’t like men that much anymore as men don’t have as much to offer as society, both in comfort and entertainment.

• 
  Austin (@rw_tucker) reported 59 minutes ago

  @AdsoOfBelk @ByungChulHarden The dopamine/Candy Crush explanation of the problem gives the whole game away here.

• 
  ojere (@OjereHighstar) reported 60 minutes ago

  Some girls, konji go dey finish una, to talk na problem, una go lockup dey play candy crush.