Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (34%)
• Microtransactions (24%)
• Online Features (22%)
• App Crashing (17%)
• Sign in (2%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Mandan	Sign in	2 days ago
Buford	Glitches	3 days ago
Bois-Colombes	Microtransactions	7 days ago
Isola Maggiore	Online Features	8 days ago
Overland Park	App Crashing	10 days ago
Barcelona	Microtransactions	12 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DuNnOwHoxd (@DuNnOwHoxd) reported 4 minutes ago

  @EnderOpz @kyuukoku_verion @xKerkes I would love to see more people argument their thoughts like this, not just "oMg ItS cAnDy CrUsH" or "go pop your bubbles". Over time it gets annoying and never resolves the problem....

• 
  Karel Groll (@GrollKarel88564) reported 4 minutes ago

  @CandyCrushSaga  I've been playing for 10+ years. Support in-app is broken and I've been waiting for a reply since Saturday regarding my User ID 11838041686 error. Please help!

• 
  jaybwfc (@howfenbwfc) reported 4 minutes ago

  @BoxingKingdom14 AJs having more problems on candy crush than Deontay would give him.

• 
  spicy boi (@Andre__ko) reported 8 minutes ago

  @erockmath @VGC_News Why? Removing COD should be no problem for Microsoft. They said they aiming candy Crush and not COD. So?? I don't see the problem here

• 
  D3SHAWN D. (@papa_smurf16) reported 10 minutes ago

  @CandyCrushSaga candy crush friends needs a improvement update for Android, been waiting on one for while now. I tried deleting the app and got it back it keep lagging and taking me out the game. Please fix. It's one of my favorites.

• 
  GamingFirefighter (@GamingFirefigh1) reported 10 minutes ago

  @EverbornSaga @Microsoft @ATVI_AB And since the deal is about mobile and Candy Crush, I’m sure that Xbox will have no problem with that whatsoever 😌.

• 
  a 💕 (@THCyalater) reported 11 minutes ago

  work is so slow that I'm back in my candy crush era

• 
  Brandan Smith (@Airvhan) reported 12 minutes ago

  @tomshardware It will work well for people who's main use of their PC is looking at videos of funny things cats do. It won't cause a problem when they play Candy Crush. --- People who play games like EU5 will not like it.

• 
  kpegelow (@kpegelow4) reported 14 minutes ago

  @CandyCrushSaga It would be sweeter if your game was working. When you click on play a pop up shows up that says something about a level push but when you try to click out of it, it seems to be stuck because it goes no place and you cannot play the game.

• 
  MargaretG (@alpinesnow55_g) reported 15 minutes ago

  @itz_swoops Yup, all this time it was no problem for Candy Crush to be full screen either way. Now, suddenly, they had to change?

• 
  Rebecca Evans (@Becky3456) reported 16 minutes ago

  @CandyCrushSaga Your ads are killing me. Honey Baked Ham, Lume/Shannon Klingman M.D., the locker on the ATV ad (whatever that one was) and others, get hung up, you have to start over, you lose the level you were about to win. You should fix your ads so they don't get hung up.

• 
  mcgss1974 (@MCGSS1974) reported 17 minutes ago

  @Denise4bbc I gathered myself after a few minutes and eased back out of the house when legs started back working before being seen and went to Starbucks and played candy crush till my usual time to come home came

• 
  👑Chukwuemeka (@Olafthegodd) reported 18 minutes ago

  I really wanna play some of the games IG and Facebook be advertising, problem is they don’t exist. Just another spin-off of candy crush.

• 
  Joy Tsai (@kiba226) reported 26 minutes ago

  @CandyCrushSaga The candy falling speed for 1.250.0.2 is too slow, I don’t like it. Can you please change it back?

• 
  Rooster83 (@Rooster832) reported 26 minutes ago

  @John45510 @DOC_DARK1985 I don't know anyone who buys Sony's phones, lol, and they're separate from PlayStation. Also, Xbox is bigger in mobile than PlayStation since they have Candy Crush and COD Mobile, and they're still working on a mobile store.

• 
  Dalal M (@Dalalism) reported 26 minutes ago

  Has anyone noticed that the gmail notification sound changed? I have no association to this sound. It could be candy crush for all I know. @Google if ain’t broken don’t fix it?

• 
  Scarlett (@CarolineA_M) reported 28 minutes ago

  Well the laptop I was working on is dead. So I guess now I can just play Candy Crush

• 
  تَسنيمـ (@Tasniime_) reported 31 minutes ago

  Couldn’t help but laugh the minute my colleague at work said “ya3teeki el 3afye”. I was playing candy crush underneath my desk and she thought i was working🤡

• 
  macarons (@lowhyugottsbe) reported 32 minutes ago

  @RagnarLord1979 @SoniTapia2 Same for work lol you don’t need a slow middle age man taking a extra 20 on his lunch break bc he wants to play candy crush, vise versa lol

• 
  Sof (@SofiaDeeMelo) reported 32 minutes ago

  Ive reached out on insta to @King_Games @CandyCrushSaga regarding bot/hackers on the #allstars competition & had my messaged read but ignored… wondering why this issue isn’t being taken seriously?

• 
  Batwoman 🌚😈 (@AkantaQ) reported 32 minutes ago

  @CandyCrushSaga fix your bugs.

• 
  Cecily Ward (@Cec1ly_Ward) reported 33 minutes ago

  game, and checking leaderboard each time as well. I was first place by 700k and going nonstop so how? @CandyCrushSaga hopefully the cheating detection system was working but can’t help but feel robbed. #CandyCrushAllStars

• 
  Holly (@HollyW8523) reported 39 minutes ago

  @CandyCrushSaga i'm on level 832 and i needed to realise the gummi dragon and it didn't appear at all in all of the 27 moves, ive even taken some screenshots to prove it. Can you fix this please? Or give me a life to make up for it?

• 
  Steven (@playsbyme) reported 47 minutes ago

  .@nypdnews offices working hard at 125th 2/3 station. And by working hard, I mean staring at their cell phones trying to win candy crush. @nycmayor

• 
  mute. (@mutale019) reported 47 minutes ago

  Micro transactions are only a problem when you’re broke. Because me once I touched decent money splashing the occasional k16 on candy crush isn’t a problem.

• 
  𝖆𝖗𝖎𝖆𝖓𝖓𝖆 (@ariannafaudoaaa) reported 48 minutes ago

  Downloaded this game on Aris phone earlier today & I haven't put her phone down since. It's like candy crush in a way but you fix a little disney town with the rewards

• 
  Super Duper Roofer (@Superduperroofr) reported 51 minutes ago

  @MrSausageGet @TehMafiaJoe2 They won’t until their iPhone stops working and they can no longer play gay candy crush.

• 
  Steven Theisen (@stheisen21) reported 54 minutes ago

  Pretty sure the Miami cameraman is playing candy crush while he’s working cuz how can you be this bad?

• 
  Kayleigh'sCreativeWorld (@KayleighsCreat1) reported 56 minutes ago

  @TINY1510 @CandyCrushSaga Comment your issue here and maybe they'll respond

• 
  Ted "Theodore" Kaczynski (@ilovepets420) reported 57 minutes ago

  @vogon @Father_Wendigo the replies are all talking about this is clearly user error, the owner should have set up "pin to drive". ******* app car. candy crush bullshit automobile.