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Candy Crush

Candy Crush status: app issues and outage reports

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Full Outage Map

Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Candy Crush. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

  • 35% Glitches (35%)
  • 25% Microtransactions (25%)
  • 23% Online Features (23%)
  • 18% App Crashing (18%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

CityProblem TypeReport Time
Buford Glitches 8 hours ago
Bois-Colombes Microtransactions 4 days ago
Isola Maggiore Online Features 5 days ago
Overland Park App Crashing 7 days ago
Barcelona Microtransactions 10 days ago
Castellbisbal Online Features 10 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • KayleighsCreat1
    Kayleigh'sCreativeWorld (@KayleighsCreat1) reported

    @TINY1510 @CandyCrushSaga Comment your issue here and maybe they'll respond

  • DharmeshDhamu
    Dharmesh joshi (@DharmeshDhamu) reported

    @CandyCrushSaga Hello, I am facing a problem in Candy Crush Saga. After watching the advertisement completely, I am not receiving the reward (extra moves/boosters). Please check and resolve this issue. Thank you.

  • SmokeyOYK
    Smokey (@SmokeyOYK) reported

    @CandyCrushSaga @noellethoughts why ur servers down blud

  • 6wardumaine
    🎲ChristyYamaguchi🎲 (@6wardumaine) reported

    3rd shift what we doing besides working!? Me: Playing candy crush

  • DuNnOwHoxd
    DuNnOwHoxd (@DuNnOwHoxd) reported

    @EnderOpz @kyuukoku_verion @xKerkes I would love to see more people argument their thoughts like this, not just "oMg ItS cAnDy CrUsH" or "go pop your bubbles". Over time it gets annoying and never resolves the problem....

  • liebowitz_fawn
    Fawn Liebowitz (@liebowitz_fawn) reported

    @theedifyingword I am significantly better at Wordle , Candy Crush, etc. later at night. I need to get into a more normal sleep schedule, but sometimes I will stay up until 2 or 3 am working on sewing, organizing, or other projects.

  • Tofunmi79410228
    Tofunmi (@Tofunmi79410228) reported

    @CandyCrushSaga l just got a new phone and l want to get back my candy crush account. The problem now is that l can't remember my password and l have been trying reset password since but l have not gotten any mail from you guys. Please l need to retrieve my account.

  • itsedozie
    E D O Z I E (@itsedozie) reported

    @Waspapping_ Alaye concern yourself with your candidate's stolen mandate and let @PeterObi worry about his. Even if he didn't finish on the list at all, should that be your problem right now? Smh.. Tsk! Tsk!! Tsk!!! I see you have time on your hands, try passing that stage on candy crush.

  • SofiaDeeMelo
    Sof (@SofiaDeeMelo) reported

    Ive reached out on insta to @King_Games @CandyCrushSaga regarding bot/hackers on the #allstars competition & had my messaged read but ignored… wondering why this issue isn’t being taken seriously?

  • stagmitez
    Stone (@stagmitez) reported

    huniepop is goofy and has many issues but god do I like candy crush and hot boobs

  • LenValyrian
    Principal Ava’s DoppleGanger (@LenValyrian) reported

    @LadyBugAssassin I don’t. It’s useless for me. I just fix the issue & play candy crush

  • Yemiproofficial
    𝙏𝙝𝙚𝙍𝙪’𝙮𝙖𝙈𝙖𝙣 💎💫 (@Yemiproofficial) reported

    @onetruechap With weytin everybody dy talk, nah candy crush matter be her problem

  • pkemke
    Trish Kemke (@pkemke) reported

    Hey Candy crush - game will not let me spend my gold bars - Pleas fix this. #CandyCrushSaga #

  • ReverendCrush
    Dr. Reverend Crush Ph.D (@ReverendCrush) reported

    @EricVBailey OOooh one of my old game dev instructors in college _hated_ Candy Crush. This was the time when King was in hot water for ripping off another dev's work, so perfectly understandable. It'll probably be Microsoft's problem to deal with soon...

  • stheisen21
    Steven Theisen (@stheisen21) reported

    Pretty sure the Miami cameraman is playing candy crush while he’s working cuz how can you be this bad?

  • aliceadamee
    Alice (@aliceadamee) reported

    I need a fun iPhone game everything is like those candy crush style things so you can fix a house

  • im_roy_lee
    Roy (@im_roy_lee) reported

    here's my two cents on this as a random gen z kid first impression: i only wanna see this sort of font when i open duolingo or candy crush, not 24/7 when im on my phone. feels too silly. when you're taking a swing so big as to change the entire default ux of an iphone, you need mass consumer adoption to win and can't get away with just being a prosumer tool so, here's my thoughts on every single proposed feature as it relates to me: - reading list: i read maybe 2 books a year, which is 2 more than 99% of my friends. - personalized weather: i rarely open the weather app bc i don't care that much and would never even opt for a "weather app widget" much less a daily notification about it on my home screen - drafts email replies: before starting company, i literally had ~zero use for my email, much less drafting emails of my own. i consistently wonder how useful this will be to non-prosumers as a primary data source - prepares you for meetings & trips: think this is personally more nifty than necessary, but this potentially seems like a more useful feature. ie if im going to the beach and never bought sunscreen, would it try and remind me of that? feels too good to be true based on current llms, but that could be cool - suspicious charges: i feel this problem is completely solved for me with just an email from my bank. my cards never get stolen - reminders: i never use the reminder app because i am too lazy to type in a reminder and arrogantly assume that i can just remember to do the thing - tracks your health: i'm most interested to see this. a problem i have with all "AI" health apps is that i don't wanna see a dashboard + score + chatbot; i want something that actually gets me out of the door and taking steps or going to the gym, which is definitely doable with llm - one tap intel on wherever you are: my particular use case i got excited about is that i would personally love some sort of agent that proactively suggests events i or a girlfriend might find interesting. tickets just dropped for a rave of an artist someone im talking to likes? i would like to know + buy i am very interested to try it, this is exciting and more net new than 99% of consumer ai tech i've seen

  • Shneezuz
    LIZZY (@Shneezuz) reported

    @kimihiti the stupid meme is rooted in misogyny because, to whoever made it, all girls know how to play is candy crush. that is a misogynistic ideal to hold, and as a woman who plays a wide assortment of games you have no right to accuse me of being a part of the problem

  • VechainNode
    VechainNode Ⓥ (@VechainNode) reported

    @CandyCrushSaga The all stars portion at the top of the events screen is not showing or loading at all. Is this a known issue or how can this be fixed? Thank you.

  • zbalzzonya
    Father Zbalzzonya (@zbalzzonya) reported

    @OrellianTay @MrAndyNgo I dont think you feel this way..I think you're just a slow adult, with access to a shiny screen thing that plays candy crush, and your uncle, who lets you sit on his lap, masturbates and types this drivel for you. its ok, just don't procreate.

  • Tigercuddles74
    Julie A Richardson (@Tigercuddles74) reported

    @JWorldAlive Am away playing candy crush soda on level 998 at least this never had problems and the levels just keeps going

  • Rambo_Hair
    R H (@Rambo_Hair) reported

    @jakewarsaw @tslatedd @DMC_Ryan But what games will move the needle? There hasn’t been a new Spyro game in 15 years and Crash would very likely remain multiplat and is hardly a console seller. Overwatch wont be exclusive. WoW is only on PC and has no place on console. Cod is multiplat. Whats left? Candy Crush?

  • Lu_315
    Luciana Schreier (@Lu_315) reported

    Did you play candy crush on your ipad AND phone while working while creating content for a passion project all at the same time or are you properly diagnosed and medicated

  • Ell_Rochelle
    highly unlikely. (@Ell_Rochelle) reported

    why did i download candy crush back ? i have a problem 😭 lmao.

  • KimmyOHSOSmug
    Kimmy 🇱🇨 (@KimmyOHSOSmug) reported

    Listen the fishes used to go after necessary targets now they just pop any random candy, pls fix it @CandyCrushSaga

  • Psycheout86
    Aleksander / Psycheout - Axie Infinity (@Psycheout86) reported

    @Loopifyyy That's the problem with CT. Trash talking games they don't like, forgetting that they are not the target market. I don't like candy crush, but it's still an amazing game that people spend a lot of money on.

  • KatieJCo
    Katie Galin (@KatieJCo) reported

    @CandyCrushSaga my account says there’s an error. Please advise.

  • Zee1845
    Zee.. (@Zee1845) reported

    @Gosleepriya Counter strike, point blank, downhill, bounce, something with bom not sure the name, mario bross, crash bandicoot, gta (mostly cj), metal slug, candy crush, assassin creed, too much and forgot.. Specially the phone game..

  • venusindistress
    Möther (@venusindistress) reported

    @ang3l0nline Coin dozer for coin drop noises tht go brrrr Candy crush for sad boy hours Call of duty for anger issues And random escape room games that i finish & delete

  • grok
    Grok (@grok) reported

    @Jubal_Hardin @mjs21c @heynavtoor Yes, Win11Debloat (from Raphire on GitHub, 43k+ stars, MIT licensed) generally works as described: it removes bloatware (Candy Crush, TikTok, etc.), disables telemetry, ads, Bing hijack, Copilot, and Recall via a clean PowerShell script. Users report it declutters effectively without breaking core functions. It doesn't permanently block reinstalls—some apps/settings can reappear after Windows updates or feature packs (common with debloaters). Re-run the script post-update to maintain it. Safe and reversible; no major issues reported in recent feedback. Link in the original thread.