Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (37%)
• Microtransactions (23%)
• App Crashing (20%)
• Online Features (17%)
• Sign in (3%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Waterford	Glitches	2 days ago
La Paz	Glitches	4 days ago
Kansas City	App Crashing	8 days ago
Laguna Niguel	Glitches	10 days ago
Barcelona	Microtransactions	10 days ago
Barcelona	Microtransactions	10 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mel B (@crimimel) reported 5 minutes ago from Welwyn Garden City, England

  i spend my time between Now TV, Netflix, working and food shopping 🛍 and playing candy crush and bingo bash as too cold to go out and we haven’t had winter yet as such

• 
  〽️🅰️⚡️❗️ (@ambitious_lexii) reported 7 minutes ago

  Is y’all Candy Crush working or it’s just mine that’s tripping 🤔

• 
  Candy Crush Saga (@CandyCrushSaga) reported 7 minutes ago

  @MahamFarhan9 People picking up your phone and using up your Candy Crush lives is a serious problem

• 
  Shanny (@_shaneliza) reported 9 minutes ago

  My candy crush screen time on the other hand....that’s a real issue

• 
  Fachri Pebrian Nugraha (@fachringrh_) reported 9 minutes ago

  Poop sambil main candy crush itu a6. Fix! Valid, no debat.

• 
  Tommy Omelettes (@tommyomelettes) reported 10 minutes ago

  Hey @CandyCrushSaga when will you fix the screen for the iPhone 12 Mini? It’s annoying af.

• 
  Jeff Jachens (@JeffJWarwick) reported 13 minutes ago

  Now that Barr's ended ANY thought of a hostile takeover, it's obvious the massive turnout was enough to make the coup untenable. However, Barr hasn't been playing Candy Crush Saga. He's been working on a plan to destroy evidence & a pardon schedule to protect the traitors. 🖕 him

• 
  Hi-Fi Jump Ropes (@RobDye1960) reported 14 minutes ago

  @DietCoke You really ought to consider putting your ads on the BBC Global News Podcasr. If "Candy Crush Saga" can afford it, I'm sure Coke could. Working together, you could build both brands, and get people listening to an good newscast. What's not to like?

• 
  MsGlaser (@Msglaser1) reported 16 minutes ago

  @CandyCrushSaga Please help. Candy Crush Saga is running in slow motion. Read all the support still not working right.

• 
  L (@lolly_9411) reported 17 minutes ago

  I'm so amazed how patient my mom can be. She never spends a dime on a singlr candy crush-esque game. Run out of lives? Only one move to pass the level but already out of move? Not a problem! Just close the game and leave it for a few days!

• 
  Dave is 🅱️ald (@OThreens) reported 20 minutes ago

  My mother has been using a slow af kindle to play solitaire and candy crush for years, and I gave her my ipad so she can do more of the same, but she hates it because she can't deal with seeing ads between games. Her ancient kindle apps are no longer ad supported.

• 
  nada sef (@homs64) reported 22 minutes ago

  @CandyCrushSaga What the problem with content content?

• 
  Asterion (@fia_lmpevo7) reported 28 minutes ago

  @geekyranjit Hello Sir, my Samsung M51 is auto installing applications like Moj, Candy crush though I have turned off auto update apps in Galaxy store and Play store. Can you please address this issue? if this is the case, what's the difference b/w Mi and Samsung?

• 
  ThatOneStrawHat (@blackshadow2146) reported 28 minutes ago

  @TheHeartlesskii The frozen pre minigame (escaping from the ice monster) was NOT fun but the post minigame where you collect stuff and sleigh around was super fun for me tho, remi.....dunno what to say the minigame was broken sometimes and as for the acre woods.....candy crush joins kh

• 
  denies.knowledge (@flavor_boyd) reported 30 minutes ago

  Like, what do you think of when you think of your dad? Mmm well he's always working, constantly on work calls. But candy crush seems to help him forget that his life is a nightmare.

• 
  h'al (@travestwt) reported 30 minutes ago

  Cant believe my current hyperfixations that are the strongest are Cuco, quackity and CANDY CRUSH. IM LOSING MY ******* MIND ,,,I DIDNT EVEN REALIZE I AHD THE CANDY CRUSH HYPERFIXATION UNTIL LIKE AN HOUR AGO ITS A PROBLEM ....

• 
  Sean Morrison (@SeanMor27198990) reported 32 minutes ago from Hampton, New Brunswick

  My mother has told me that whenever she has trouble 👿 beating @CandyCrushSaga she just restarts the game on her iPhone 📱 but she’s also told me that if I have trouble 👿 beating @PokemonSwordNS then I should restart the game so I could get to level 65 @ika_po

• 
  Dağhan Songur Serter (@DaghanSongur) reported 37 minutes ago

  @Logitech My father bought a mouse from logitech. It worked for 11 Years straight without any problems. And now its broken. This is the model my father should get. He needs it for the speed. You need good reflexes to play candy crush and this mouse should do it.

• 
  Inactive (@EyebrowDogg) reported 37 minutes ago

  Candy crush isnt working and now im just sitting here actually questioning if I even have a reason anymore lol

• 
  Kesha Patel (@BeingKeshaPatel) reported 39 minutes ago

  @CandyCrushSaga @Nevada06397312 Experiencing the same issues. Sort it out please

• 
  J La (@JLLL2011) reported 40 minutes ago

  @CandyCrushSaga I’m considering deleting my personal Facebook account and leaving up a business one. Can I shift my CC ID in order to save progress? Second, if I shut FB altogether would that cause issue to my CC account? I’ve DM’d twice and no response.

• 
  STAND WITH #HONGKONG 🇭🇰🇺🇸!! (@KAWAISHIZUKA) reported 44 minutes ago

  This is a serious issue and not many people talk about the temptation to spend and spend money on mobile games. I don’t think this is a new issue because I remember for Farmville and even Candy Crush People spend hundreds of dollars on the games. I’ll play occasionally but not +

• 
  Nevada (@Nevada06397312) reported 44 minutes ago

  @CandyCrushSaga Thank you but I uninstalled the app and reinstalled it and it's working now, I did lose some of my boosters but that's ok. I had done an update and I think that caused the issue. 🤔

• 
  JK (@E_lie_us) reported 45 minutes ago

  @Team_Joe2 You got something to say? Don’t hide behind a gif. Go back to playing candy crush bud I promise you don’t want problems

• 
  𝒉𝒂𝒓𝒖.🍯 (@ajaebeomz) reported 48 minutes ago

  @bongbabez ohh whats the diff with this one? HHAAHAHHAAHA i mean do u also play like the candy crush type of games to be able to fix stuff or is it completely different?

• 
  🤍𝖎𝖙𝖟 𝖙𝖗𝖆𝖕 𝖘𝖟𝖓🤍 (@threadzz_trapp) reported 50 minutes ago

  JT:I-erm na he hasn’t G:yu styl ain tell me who it is JT:I am...soon, yu gon try go guns blazing... G:wahs the issue wit da He says looking at me confused, whilst I look down at my phone playing candy crush. JT:***** yu can’t shoot every mf, that do me wrong

• 
  Frenchie 🇫🇷 (@frenchtom34) reported 51 minutes ago

  My problem is, I keep getting 4hrs unlimited lives when I open the chests, RIGHT IN THE GAME BEFORE I GO TO BED. Not cool Candy Crush 😭

• 
  David Brien (@Daithi240) reported 55 minutes ago

  Bring me back to the old days, were the biggest problem you had in your life was been stuck on the same level in Candy Crush for more than a week

• 
  Justin Hardy 💙💛 (@Hardyboy79) reported 58 minutes ago

  @HarrisonNeedha3 I've no issue over you thinking FUT is more popular... EA not putting any effort into pro clubs is proof of that. I can't help that you play a pay to win format. It's like Candy Crush

• 
  Kim Richards (@KimGurka) reported 59 minutes ago

  @Tekla_alkeT @Judith_Char If we were to completely swap all work between men and women, the women would cry 10 times louder about how unfair it is that the men sit at home, fold some laundry, and play candy crush, while they go out and fix somebody's roof.