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Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Candy Crush. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Candy Crush users through our website.
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Glitches (41%)
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Online Features (21%)
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App Crashing (21%)
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Microtransactions (14%)
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Sign in (3%)
Live Outage Map
The most recent Candy Crush outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Roubaix |
Online Features | |
 Boston |
Glitches | |
 Middlesbrough |
Online Features | |
| Stevens Point |
Glitches | |
| Mulhouse |
Glitches | |
| Coatbridge |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Candy Crush Issues Reports
Latest outage, problems and issue reports in social media:
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Abhinav Singh
(@wrathofram) reported
@CandyCrushSaga Game is not allowing me to login using facebook on web and mobile both.
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Kat’s priiti🤍💌🌷 ||Tierra mirror💪|RIA DAY❤️
(@priiti__) reported
@angelboyluver candy crush ruined my birthday and my heart is broken
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Tyler Ferguson
(@Fergilicious_TF) reported
I’m on level 1,640 on Candy Crush..I might have a problem
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@tinnellsteve
(@TinnellSteve) reported
@elliott4ISU Caseys has AC, free pop, and junk food and they can play candy crush on their phone and no manual labor this is the issue.
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Amelia Kennedy
(@MimiJane) reported
@CandyCrushSaga It will not accept my date of birth - the Continue button is greyed out and I'm unable to play. This is a common issue and you're losing money! Come on - please sort this out!!
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Jamie Washington
(@JamieWa95256818) reported
@JlaxIng1 @CandyCrushSaga What’s the use of their support when they’re not going to respond to any of your messages I had the same issue with my account I got referred to Unihackspyyyy on Instagram and within a short period of time I got my account issue resolved
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Michael Schwartz
(@Halodezign) reported
@ATT Call Protect was doing great at first. Is that still a working feature or should I remove that, and this candy crush game with the level I can’t get past?
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p
(@hopelessxphoebs) reported
back in my ignoring my problems by listening to reputation on repeat and playing candy crush for hours era
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Theophilus Daniel K.
(@TheoDanKul) reported
@GwazaVictoria Na there the problem dey, e easy to start but wahala be like candy crush, you fit no finish am
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✨MagicTYRO 🇬🇧
(@TyroHorse) reported
@bandicootpage @FerryAckerBoy I hope it’s not Candy Crush Crash
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Bre 💕
(@_QueenBreeee) reported
Why my candy crush not working lol
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Mellow_drama
(@chillescomedown) reported
Send all your exes candy crush and Farmville invites so that they think you're a loser and don't feel so bad about being broken up with
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Sssshhhh - AR57 💚
(@SssshhhhTv) reported
So how much longer I want to support games like this is going to become an issue at some point. I've never been into pay-to-win games before & my mind hasn't changed much over the years. I still don't like them & IDC how much money Candy Crush makes. That seems to be the problem
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MeelZ
(@meely_mojie) reported
I sure allyuh moms watching tv or playing some candy crush game. Why my mother youtubing how to fix the fridge because the tech couldn’t make it today? Lemme see what standards have eh bcuz she’ll send us back to ice box days.
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Nox 💜💚💖
(@NoxIn3D) reported
Same with games: is candy crush a work of art? I don’t think so but that also doesn’t mean the people working behind it did a bad job. I love puzzle games, I think some of them ARE art and something beyond entertainment but even if they aren’t it’s ok
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RAJ MISHRA
(@Rajmish69887112) reported
@King_Games There is a problem in level 3920 of candy crush saga please check
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Nessa Sil
(@NessaSil1) reported
@CandyCrushSaga i uninstalled the game because it was slow, i saved my progress via facebook and when i clicked again i lost all my progress, i was at level 8000 and now back to 11 out i lost all the gold bars i had 1,750 and it was all gone, sincerely disappointed with this game
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solar ૮₍ ˃̵͈᷄ . ˂̵͈᷅ ₎ა خورشیدی
(@luckystarkcal) reported
Sure I have my mom but she goes through enough, my dad was sort of a middle ground there for me. I knew I wasn't bothering him and I knew he didn't have bigger problems, he was so simple. He liked to eat and feed his dog and play candy crush and chop wood outside, that's it
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Kuzzo
(@Kuddy_Kuz) reported
S/o to the slow nights at work cause all I fr do is watch shows, play candy crush, or shop 🙃
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Daniel Lizardi
(@lizardidaniel1) reported
@TaftCreates Hi, I'm not sure if this bug has already been addressed. in your godot tutorial "make a game like candy crush" when an adjacent bomb is triggerd with a column/row bomb, it gives me an error. The error says: Invalid get index 'is_row_bomb' (on base: 'Nil').
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Hayden
(@Podge_Hayden) reported
@mcuban Biden can’t get his iPad working to play candy crush
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oisin
(@oisin) reported
Well, I got a new job. Now I'm working with King, of Candy Crush fame, as their Head of Engineering (Shared Tech) - we're making a secure, reliable and focussed backend-as-a-service for games!
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Mike
(@mike69527590) reported
@CandyCrushSaga Thank you . Opening CC on a friends new iPad seems to have fixed the issue . Older iPad now ok .
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Corn Pop
(@postdunk) reported
The candy crush transitions in between levels are too slow. Knock it off!!!!
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Xydexx Unicorn 🦄💕🏳️🌈
(@XydexxUnicorn) reported
@nathanisbored1 @ItsOasus Technically everything not work-related is NSFW since you're supposed to be, y'know... working. Candy Crush is NSFW.
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Drambo
(@funky_charlie) reported
Treat your problems like candy crush no matter how hard a level is you keep trying till you get over it
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Dalime
(@cinandy) reported
@CandyCrushSaga Please look into request for lives. I send out request to all my friends in my list as a group request & don’t get any back & they are active players. I ask and they are not getting my requests unless I send them individual requests. Anyone else have this issue?
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Paul Usul Muad’Dib Atreides°Thurman-Neubauer-Birge
(@fengler_paul) reported
Better to dust off the bookshelf the second time or play another round of Candy Crush. We will then take care of Digitization, Education, Climate, Freedom and the Economy tomorrow. And one hopes that these issues will take care of themselves. That already results.
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Matt
(@asongbird4Jesus) reported
@CandyCrushSaga Please show some respect and stop taking me back to previous levels that I have already completed and you claim that I have not completed them. Sort out the syncing issues please @CandyCrushSaga
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BiojinZ
(@BiojinZ) reported
@BuIIyMaguire @JustinefromG2A Ever get a bat, like a large stick, and want to hit stuff into the air? Your issue and other people as well, we all try to fix everyone into groups. Sorry, but someone who plays candy crush for 10 mins every day on the way to work is not a gamer.