Candy Crush status: app issues and outage reports
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Full Outage Map
Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.
Problems in the last 24 hours
The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Candy Crush. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Candy Crush users through our website.
- Glitches (34%)
- Microtransactions (24%)
- Online Features (21%)
- App Crashing (18%)
- Sign in (3%)
Live Outage Map
The most recent Candy Crush outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Overland Park
|
App Crashing | 2 days ago |
 Barcelona
|
Microtransactions | 4 days ago |
|
Castellbisbal
|
Online Features | 5 days ago |
|
Valencia
|
Online Features | 5 days ago |
 Cavaillon
|
Online Features | 6 days ago |
|
Creil
|
Glitches | 11 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Candy Crush Issues Reports
Latest outage, problems and issue reports in social media:
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Maxine AG (@maxine41823) reported@CandyCrushSaga don’t like the portrait way to play Candy Crush…prefer landscape….how do we fix this
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Rebecca Evans (@Becky3456) reported@CandyCrushSaga Your ads are killing me. Honey Baked Ham, Lume/Shannon Klingman M.D., the locker on the ATV ad (whatever that one was) and others, get hung up, you have to start over, you lose the level you were about to win. You should fix your ads so they don't get hung up.
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Orrakle(♟,♟) (@Orrakle0) reportedThis "history" is stored in cookies and sold to advertisers. That's why when you get on, Facebook or even open up a game like Candy crush, these shoes keep stalking. So, again, developers thought of a solution to this problem and that brought about the game changer — Web 3.0✨
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William Torpey (@AirshipGuy) reported@YinzGotOwned @OrdinaryGamers ...however once you get everything set up, I find the experience much better. You don't have the problem where the computer gets slower over time, no, automatic updates, no random bloatware, no candy crush being installed without you doing it yourself. No virus issues, addware.
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ella (@ellaex0tic) reportedive been working on one candy crush level for 5 days and I JUST BEAT IT BUT MY PHONE DIED RIGHT BEFORE THE LEVEL FINISHED SO IT DIDNT SAVE
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spicy boi (@Andre__ko) reported@erockmath @VGC_News Why? Removing COD should be no problem for Microsoft. They said they aiming candy Crush and not COD. So?? I don't see the problem here
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Kimmy 🇱🇨 (@KimmyOHSOSmug) reportedListen the fishes used to go after necessary targets now they just pop any random candy, pls fix it @CandyCrushSaga
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Scott Everett (@eng2311) reported@CandyCrushSaga please undo this awful update. Game play is tooooo slow. I know you want to eat up more of the bonus timers, but really?
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Thand (@ThandiMaler) reportedPeople Played games like candy crush and some other games where they had to wait a while for their “lives” to be full again before they can continue. Just a different generation buy same issue.
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kpegelow (@kpegelow4) reported@CandyCrushSaga It would be sweeter if your game was working. When you click on play a pop up shows up that says something about a level push but when you try to click out of it, it seems to be stuck because it goes no place and you cannot play the game.
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MargaretG (@alpinesnow55_g) reported@itz_swoops Yup, all this time it was no problem for Candy Crush to be full screen either way. Now, suddenly, they had to change?
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nicole3791, B.A. (@nicole37911) reported@CandyCrushSaga there's a problem with my app... whenever there should be the offer to load additional moves and the round candy, the app keeps loading and loading and loading but nothing happens
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Rob (Burner lol) (@lostheel) reported@TheNearlyDeads @heneidocof @Colteastwood Yes it's definitely a monopoly. They won't just have CoD. They get Crash, Spyro, Diablo, Warcraft, Starcraft, WoW, Candy Crush plus the Activision, Blizzard and King Catalogue of games. They aren't just paying $69Billion for one game. That would be nuts.
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Karel Groll (@GrollKarel88564) reported@CandyCrushSaga I've been playing for 10+ years. Support in-app is broken and I've been waiting for a reply since Saturday regarding my User ID 11838041686 error. Please help!
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Principal Ava’s DoppleGanger (@LenValyrian) reported@LadyBugAssassin I don’t. It’s useless for me. I just fix the issue & play candy crush
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👑@kingpromiz (@Orumgbepromise) reported@real_mercyeke @CandyCrushSaga U no get problem my dear,if na game be my prob.rn e 4 beta
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patrick_Z_frogot to change his name back (@patzcrafter) reported@GFishbowl @MatthewMSchulz @hodgetwins Yeah most people who talk about Younger people like this usually same thing but it's not a problem when they do it because "I'm not wasteing time(then playing something like candy crush for hours)" or my favorite"I'm looking at the news (and it's some Facebook mom pseudoscience)"
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henny💋 (@israelselah) reportedI’m on level 2000 on candy crush & it’s pretty safe to say I have a problem.
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mute. (@mutale019) reportedMicro transactions are only a problem when you’re broke. Because me once I touched decent money splashing the occasional k16 on candy crush isn’t a problem.
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Ten Junk Miles - A Runner's Podcast (@tenjunkmiles) reported@PWrunner60 I mean. There’s worse problems. Like Candy Crush :)
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Josh (@Josh47317281) reported@InfinityWard Your game is broken. Rather play candy crush
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Suyash Upadhyaya (@SuyashU) reportedAt the airport. Man with a hook-like device around ear, phone attached, speaking in a slow business drawl. One hand, playing candy crush. Other hand, scrolling through the news on a tablet. My dude is ready to beat AI.
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Rhonda Santis (@lib_crusher) reportedCrime is a big issue on voters minds. They head to the polls to decide on which platform they like best: 1. More cops to lecture crime victims 2. More cops to ensure each officer gets 1 hour of on-duty candy crush per shift 3. More cops to develop a new pro-cop candy crush
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a 💕 (@THCyalater) reportedwork is so slow that I'm back in my candy crush era
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Ash (@ashley_alfreda1) reported@CandyCrushSaga fix it 😑 that’s glitch!
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Luciana Schreier (@Lu_315) reportedDid you play candy crush on your ipad AND phone while working while creating content for a passion project all at the same time or are you properly diagnosed and medicated
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moody (@elfbarconsumer) reported@imbabyfr it might become a problem for me like i might spiral and start spending money on candy crush
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E D O Z I E (@itsedozie) reported@Waspapping_ Alaye concern yourself with your candidate's stolen mandate and let @PeterObi worry about his. Even if he didn't finish on the list at all, should that be your problem right now? Smh.. Tsk! Tsk!! Tsk!!! I see you have time on your hands, try passing that stage on candy crush.
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Ted "Theodore" Kaczynski (@ilovepets420) reported@vogon @Father_Wendigo the replies are all talking about this is clearly user error, the owner should have set up "pin to drive". ******* app car. candy crush bullshit automobile.
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marro-2k (@WaveScoreGames) reportedThe best gaming platform + a hit users <3 ads candy crush demographic & esport audience building game -incentives influencers prize purse marketing = massive crowds major problems....solved 4 AREAS OF REVENUE not normal massive disruption.....