Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (33%)
• Microtransactions (26%)
• Online Features (23%)
• App Crashing (18%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Bois-Colombes	Microtransactions	2 days ago
Isola Maggiore	Online Features	3 days ago
Overland Park	App Crashing	5 days ago
Barcelona	Microtransactions	8 days ago
Castellbisbal	Online Features	8 days ago
Valencia	Online Features	9 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SONG MINGI PINK HAIR addicted ⩜⃝tz 🫧 (slow) (@AkiraElrien) reported 9 minutes ago

  @dingddeonghwa I'm also very slow at this game, but even with candy crush I'm not good :')

• 
  michelle. 🎄 (@laurelsalexis) reported 11 minutes ago

  My internet is out and so my tv isn't working, leaving me in the dark with my thoughts. Except I just got fired and think I'm being ghosted so that leads to me just crying unless I play some dumb game like candy crush. It's the only thing that keeps me from thinking.

• 
  ElonMars.algo (@ElonMars_fren) reported 12 minutes ago

  @NFOLDEDpaper Im at work on break. Buddy comes in and everyone is on their phones. Hes like “youre all deep on thought”. Ones playing candy crush another is zombie scrolling and im working. Grind dont stop just because of a “break”.

• 
  MELBA WILSON (@MELBAWILSO99393) reported 16 minutes ago

  @CandyCrushSaga I haven't been able to play in over a week. I click 'Play', and it won't load up. FIX THIS!!!

• 
  Cecilia D'Anastasio (@cecianasta) reported 19 minutes ago

  @KyleOrl I thought that until I began to factor in that more and more people are consuming multiple content streams at once. Twitch while working, Candy Crush while watching Netflix--still 24 hours, sure, but that's why I said "almost" unlimited

• 
  Farrukh BaBa (@faru9885) reported 21 minutes ago

  @WBGamesSupport The game continously crashing.. And it is getting very difficult to continue the game.. This is happening at my Home wi-fi, office wi-fi and also on the data services.. I also have other games but all of them are working fine.. In my list its Pubg, New State, Candy Crush etc.

• 
  Büsybódy (@catchmeifyoufit) reported 22 minutes ago

  @Saka_sticc @real_mercyeke @CandyCrushSaga Ogbeni na typing error. I meant she no need buy any bars.

• 
  MargaretG (@alpinesnow55_g) reported 22 minutes ago

  @itz_swoops Yup, all this time it was no problem for Candy Crush to be full screen either way. Now, suddenly, they had to change?

• 
  AlwaysAJeff #FreePalesine 🇵🇸 (@JeffreyLucifer) reported 24 minutes ago

  @Villgecrazylady Candy crush was tetris on steroids. But it wasn't nearly as good for problem solving since any skill is hidden behind the hypnotic colors

• 
  jaybwfc (@howfenbwfc) reported 25 minutes ago

  @BoxingKingdom14 AJs having more problems on candy crush than Deontay would give him.

• 
  Rhonda Santis (@lib_crusher) reported 27 minutes ago

  Crime is a big issue on voters minds. They head to the polls to decide on which platform they like best: 1. More cops to lecture crime victims 2. More cops to ensure each officer gets 1 hour of on-duty candy crush per shift 3. More cops to develop a new pro-cop candy crush

• 
  𝖆𝖗𝖎𝖆𝖓𝖓𝖆 (@ariannafaudoaaa) reported 27 minutes ago

  Downloaded this game on Aris phone earlier today & I haven't put her phone down since. It's like candy crush in a way but you fix a little disney town with the rewards

• 
  Dena 🏃🏻‍♀️🍷🌊 (@RunnerWineBeach) reported 31 minutes ago

  And people wonder why I have trust issues??? I see you Candy Crush...I take your advice in the game, and do I win? NO! This is one reason I have trust issues...

• 
  Thand (@ThandiMaler) reported 32 minutes ago

  People Played games like candy crush and some other games where they had to wait a while for their “lives” to be full again before they can continue. Just a different generation buy same issue.

• 
  Christopher G. (@ChriGartner) reported 33 minutes ago

  @codyxwin @Chris_Dring You mean rather the Xbox insecurities. They should be happy now. They said this acquisition was about mobile, candy crush and King for them. And they are allowed to acquire King without any problems. So if they didn’t lie, they should be happy now ;)

• 
  queendemetria (@Queendemetriak) reported 35 minutes ago

  People with AI tools now are so addicted like I was back in 2013 playing Candy crush is spending a lot of money in more credit just to keep playing! More credits, more credits, more credits, more credits, more credit more credit more credit more credit more credit lol! I couldn’t stay like days in the same level until I realize I had a problem and I needed Jesus and then the place was closed!

• 
  Magitheth (@magggwai) reported 41 minutes ago

  My dad would never do something like this he understands the need to win. Him and I have been in a candy crush battle since I was a teenager. We’ve both beat over 4000 games with no purchases. It’s a problem.

• 
  Rebecca Evans (@Becky3456) reported 44 minutes ago

  @CandyCrushSaga Your ads are killing me. Honey Baked Ham, Lume/Shannon Klingman M.D., the locker on the ATV ad (whatever that one was) and others, get hung up, you have to start over, you lose the level you were about to win. You should fix your ads so they don't get hung up.

• 
  gabriella (@gabriel91842784) reported 47 minutes ago

  talk and process my problems❌play candy crush 24/7✅better than therapy fr

• 
  Josh (@Josh47317281) reported 49 minutes ago

  @InfinityWard Your game is broken. Rather play candy crush

• 
  ella (@ellaex0tic) reported 51 minutes ago

  ive been working on one candy crush level for 5 days and I JUST BEAT IT BUT MY PHONE DIED RIGHT BEFORE THE LEVEL FINISHED SO IT DIDNT SAVE

• 
  Zee.. (@Zee1845) reported 52 minutes ago

  @Gosleepriya Counter strike, point blank, downhill, bounce, something with bom not sure the name, mario bross, crash bandicoot, gta (mostly cj), metal slug, candy crush, assassin creed, too much and forgot.. Specially the phone game..

• 
  Recep Çetin (@cetin_recep) reported 53 minutes ago

  @King_Games i have a login problem with mail account in candy crush game..

• 
  🌿 kristopher (@ghoulidayy) reported 55 minutes ago

  im trying to download candy crush but it isnt ******* working

• 
  Ana🌷 (@anabanana8008) reported 58 minutes ago

  @Gir205 @shadysad1e SEND ME CANDY CRUSH LIVES OMFG IM GOING TO DIEEEE I NEED A FIX

• 
  Love Web3 World (@WebThreeAI) reported 1 hour ago

  @naval Vibe coding hits different. It's that rush when your half-baked idea morphs into a working beast pure dopamine, no controllers needed. Forget Candy Crush loops this is infinite replay with real stakes: your code either flies or crashes spectacularly. I've seen devs black out weekends on side projects that outlast any raid boss. Stats from Stack Overflow's 2024 survey: 70% of pros code for fun outside work, rating it higher than gaming for satisfaction. No paywalls, endless mods your brain's the only limit.

• 
  mcgss1974 (@MCGSS1974) reported 1 hour ago

  @Denise4bbc I gathered myself after a few minutes and eased back out of the house when legs started back working before being seen and went to Starbucks and played candy crush till my usual time to come home came

• 
  Scott Everett (@eng2311) reported 1 hour ago

  @CandyCrushSaga please undo this awful update. Game play is tooooo slow. I know you want to eat up more of the bonus timers, but really?

• 
  Karel Groll (@GrollKarel88564) reported 1 hour ago

  @CandyCrushSaga  I've been playing for 10+ years. Support in-app is broken and I've been waiting for a reply since Saturday regarding my User ID 11838041686 error. Please help!

• 
  Fernando (@FernsVacaNieto) reported 1 hour ago

  @Chris_Dring I mean its pretty obvious. Microsoft just bought Zinemax which as a bunch of successful Ip’s. Elder Scrolls, Doom, Fallout etc And Abk makes the biggest console seller for both systems and has other big games like Overwatch, Diablo, Crash, Spyro, World of Warcraft, Candy Crush.