Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (35%)
• Microtransactions (24%)
• Online Features (22%)
• App Crashing (16%)
• Sign in (3%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Barcelona	Microtransactions	2 days ago
Castellbisbal	Online Features	2 days ago
Valencia	Online Features	2 days ago
Cavaillon	Online Features	3 days ago
Creil	Glitches	8 days ago
Waterford	Glitches	11 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Carl Haworth (@CarlHaworth01) reported 1 minute ago

  @CandyCrushSaga such a shame that you really slow down any advancement in the game after a certain level without having to spend money. I’m aware that it’s a business but hey give the tight ****** players a bit of a chance

• 
  Batwoman 🌚😈 (@AkantaQ) reported 3 minutes ago

  @CandyCrushSaga fix your bugs.

• 
  Amanda D a r k o Artistry (@AmandaD_arko) reported 4 minutes ago

  It’s messed up Crash on the Run didn’t even last 2 years under King’s watch. Ohh but you can bet they put all their work into that dumb Candy Crush game. 🙄

• 
  GamingFirefighter (@GamingFirefigh1) reported 5 minutes ago

  @EverbornSaga @Microsoft @ATVI_AB And since the deal is about mobile and Candy Crush, I’m sure that Xbox will have no problem with that whatsoever 😌.

• 
  Tofunmi (@Tofunmi79410228) reported 6 minutes ago

  @CandyCrushSaga l just got a new phone and l want to get back my candy crush account. The problem now is that l can't remember my password and l have been trying reset password since but l have not gotten any mail from you guys. Please l need to retrieve my account.

• 
  Farrukh BaBa (@faru9885) reported 13 minutes ago

  @WBGamesSupport The game continously crashing.. And it is getting very difficult to continue the game.. This is happening at my Home wi-fi, office wi-fi and also on the data services.. I also have other games but all of them are working fine.. In my list its Pubg, New State, Candy Crush etc.

• 
  Gabriella maryunex (@Gabrielaoj14) reported 14 minutes ago

  @spanted9 @GooglePlay @CandyCrushSaga You should message Tylopro on instagram and they’ll help rectify the issue with your account cause the google support team doesn’t help or respond to customers anymore

• 
  Smokey (@SmokeyOYK) reported 14 minutes ago

  @CandyCrushSaga @noellethoughts why ur servers down blud

• 
  Aleksander / Psycheout - Axie Infinity (@Psycheout86) reported 24 minutes ago

  @Loopifyyy That's the problem with CT. Trash talking games they don't like, forgetting that they are not the target market. I don't like candy crush, but it's still an amazing game that people spend a lot of money on.

• 
  Splavid Ganderbar (@SplavidG) reported 24 minutes ago

  @tcTekk_ @RavenSoftware @InfinityWard People that still play this game at this point are nothing but CoD shills. It’s like candy crush with guns with how predatory they are with selling blueprints for broken guns and just rotating broken metas every couple months.

• 
  Daniel Watson (@DanielW83655886) reported 26 minutes ago

  @marionmain3 @MaureenPickeri5 @Ofcom She doesn’t have to know the rules they never do anything, how the hell do they put in a working day? They must have a dartboard, dominoes and candy crush.

• 
  𝕧𝕖𝕟𝕖𝕥𝕚𝕒𝕟𝕤𝕡𝕣𝕚𝕟𝕘 (@venetianspring) reported 27 minutes ago

  Candy Crush not loading in Facebook.😭 I get a white page. No explanation. No error message. @CandyCrushSaga

• 
  Holly (@HollyW8523) reported 27 minutes ago

  @CandyCrushSaga i'm on level 832 and i needed to realise the gummi dragon and it didn't appear at all in all of the 27 moves, ive even taken some screenshots to prove it. Can you fix this please? Or give me a life to make up for it?

• 
  Luciana Schreier (@Lu_315) reported 29 minutes ago

  Did you play candy crush on your ipad AND phone while working while creating content for a passion project all at the same time or are you properly diagnosed and medicated

• 
  Erin (@Erinsheis) reported 30 minutes ago

  @heymrsbond I've experienced this too, I can't get into books!! But, I think the problem is too much social media. After a long day of working with students, I just want to come home and scroll through my phone and play Candy Crush...for hours! I seem to need that constant stimulation.

• 
  🌿 kristopher (@ghoulidayy) reported 33 minutes ago

  im trying to download candy crush but it isnt ******* working

• 
  han (@heyherearewords) reported 34 minutes ago

  only spent $40 on candy crush today!! 🙌🏻 budgeting is really working

• 
  Terminé Bonsoir (@DeesseKay) reported 35 minutes ago

  @CandyCrushSaga Nobody’s helping me with my password problem despite my emails Rip the app on my phone.

• 
  leslie johnson (@LunaGoddessGem) reported 35 minutes ago

  @CandyCrushSaga your amazon prime link is not working

• 
  henny💋 (@israelselah) reported 39 minutes ago

  I’m on level 2000 on candy crush & it’s pretty safe to say I have a problem.

• 
  Möther (@venusindistress) reported 41 minutes ago

  @ang3l0nline Coin dozer for coin drop noises tht go brrrr Candy crush for sad boy hours Call of duty for anger issues And random escape room games that i finish & delete

• 
  Fawn Liebowitz (@liebowitz_fawn) reported 42 minutes ago

  @theedifyingword I am significantly better at Wordle , Candy Crush, etc. later at night. I need to get into a more normal sleep schedule, but sometimes I will stay up until 2 or 3 am working on sewing, organizing, or other projects.

• 
  Meowscarada Stan (@MeloettaMr) reported 42 minutes ago

  @v2_maru @byelacey mobile games themselves feel like a personification of this issue. Early stuff like Angry Birds and Cut the Rope were genuine fun and didn't feel nearly as predatory, then stuff like Candy Crush happened and it all become about microtransactions

• 
  Suyash Upadhyaya (@SuyashU) reported 47 minutes ago

  At the airport. Man with a hook-like device around ear, phone attached, speaking in a slow business drawl. One hand, playing candy crush. Other hand, scrolling through the news on a tablet. My dude is ready to beat AI.

• 
  Scarlett (@CarolineA_M) reported 48 minutes ago

  Well the laptop I was working on is dead. So I guess now I can just play Candy Crush

• 
  Joy Tsai (@kiba226) reported 49 minutes ago

  @CandyCrushSaga The candy falling speed for 1.250.0.2 is too slow, I don’t like it. Can you please change it back?

• 
  spicy boi (@Andre__ko) reported 55 minutes ago

  @VGC_News Should be no problem. Microsoft is aiming more at candy Crush. Not COD. Right? Tho I hope Sony would buy crash Bandicoot license back

• 
  mute. (@mutale019) reported 55 minutes ago

  Micro transactions are only a problem when you’re broke. Because me once I touched decent money splashing the occasional k16 on candy crush isn’t a problem.

• 
  zy (@titinfariskha) reported 57 minutes ago

  @tanyarlfes Crash Crush Crash Crush, Candy Crush

• 
  Ash (@ashley_alfreda1) reported 58 minutes ago

  @CandyCrushSaga fix it 😑 that’s glitch!