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Candy Crush

Candy Crush status: app issues and outage reports

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Full Outage Map

Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Candy Crush. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

  • 36% Glitches (36%)
  • 25% App Crashing (25%)
  • 17% Online Features (17%)
  • 15% Microtransactions (15%)
  • 8% Sign in (8%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

CityProblem TypeReport Time
Zaragoza Sign in 3 days ago
Northampton App Crashing 3 days ago
Menden Sign in 4 days ago
Blairgowrie App Crashing 4 days ago
Messigny-et-Vantoux Glitches 4 days ago
Atlanta App Crashing 4 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • DharmeshDhamu
    Dharmesh joshi (@DharmeshDhamu) reported

    @CandyCrushSaga Hello, I am facing a problem in Candy Crush Saga. After watching the advertisement completely, I am not receiving the reward (extra moves/boosters). Please check and resolve this issue. Thank you.

  • SAcerton
    Simon Acerton (@SAcerton) reported

    @CREID2852 @Empty_America Candy Crush is played a few hours a day, a huge chunk of the players way past fertility. What our society does, keep trying the same stupid solutions is the very definition of insanity. The reality is, there is not fix and we don't need one.

  • _midori_me_
    Miss April 🇺🇦🇰🇷🦁 (@_midori_me_) reported

    @SarcasmStardust If Candy Crush was the only thing stopping me from having kids I would’ve had one 15 years ago. I haven’t played it at all since then, nor any of its cousins. I don’t play any mobile games & rarely console games. Too busy working.

  • AndToddsaid
    Todd of Mischief (@AndToddsaid) reported

    @bonchieredstate I doubt that Candy Crush is the problem, either.

  • kiba226
    Joy Tsai (@kiba226) reported

    @CandyCrushSaga The candy falling speed for 1.250.0.2 is too slow, I don’t like it. Can you please change it back?

  • ingyay1
    IngYay! (@ingyay1) reported

    @solana_sailor @0xShubho_sol @solanagaming Its a common issue everywhere. Once upon a time even Candy Crush was a brand new game that only a few people were interested in playing.

  • emscanor
    $later🕷 (@emscanor) reported

    This WiFi outage got me bout to download candy crush on my phone 😭

  • GoodSirHamlet
    Sir Hamlet (Scalley Loyalist) (@GoodSirHamlet) reported

    @fishstark @BenSasse If you listen, he didn’t say candy crush was the problem. Technology and dopamine Love this guy’s insight too

  • Jandal_It
    Amazonia - Kaua e tautohetohe ki nga riwai (@Jandal_It) reported

    @BenSasse - you have time to fix this. Your legacy could be helping create a system where women are safe to have babies. Don't die while you whinge about people playing Candy Crush.

  • GrollKarel88564
    Karel Groll (@GrollKarel88564) reported

    @CandyCrushSaga  I've been playing for 10+ years. Support in-app is broken and I've been waiting for a reply since Saturday regarding my User ID 11838041686 error. Please help!

  • Liza_Brits
    Liza Brits (@Liza_Brits) reported

    @CandyCrushSaga Just passed levrl 4000 and the game is all of the sudden super slow. Is this normal? I'm playing on a Samsung S20. Wasn't like this before.

  • Kirby0Louise
    Kirby0Louise (@Kirby0Louise) reported

    Ok, here's the problem: What does an Xbox mobile store actually do now that they aren't all in on Game Pass? Is it really that useful to be able to purchase games from an app as opposed to the browser? You can do a vendor specific store for games like Candy Crush to get around the App Store cut but that is something that can be built TODAY, what are we waiting for if that's the reason?

  • airfrosty
    Don Carlos (@airfrosty) reported

    @shutupchelsey Not candy crush catching strays. Lmao so I’m supposed to be outchea ******…. Got it. Make it affordable, make it so that I can actually have time to raise a kid as opposed to working my life away.

  • pkemke
    Trish Kemke (@pkemke) reported

    Hey Candy crush - game will not let me spend my gold bars - Pleas fix this. #CandyCrushSaga #

  • Silverhawktm73
    Silver Hawk (@Silverhawktm73) reported

    @ShrutiUnnikrish @F1 I don’t buddy with ****** fcks, loser. Russel’s fault?! 🤯 I hope you don’t drive. Max doesn’t NEED to worry about getting driver penalties, so he can afford to go out of his way to crash and bash his way up the order. Go back to watching candy crush. F1 be 2fast4U…..

  • JadedDeveloper
    Jaded Developer (@JadedDeveloper) reported

    @vrilliumlive Games like Candy Crush/match3s are time fillers. The real killer for “making babies” is everything around the baby making being broken. From the dating apps, porn addiction, financial issues etc. Not enough text to elaborate more

  • dillpicklemike
    Mike (@dillpicklemike) reported

    @JessicaHamel19 @MeghanEMurphy it’s better to spend 18 hours a day yelling at internet people then playing a game that has puzzles and requires problem solving. They are just jealous they suck at 99% of games besides Candy Crush

  • DanielG67128715
    Daniel the DJ (@DanielG67128715) reported

    @Hammertimeeeee @pete_scanlon Hi 🐷! Hilarious that a stupid high school educated 🐷 is telling someone to “research” something. 🐷 are the stupidist members of society. Incidently, I don’t have a problem with this. It’s better that a dumb violent 🐷 be playing Candy crush than violating someone’s rights ACAB

  • DE_Gifford
    Dave (@DE_Gifford) reported

    Candy Crush is why we stopped making babies! Or, maybe its an affordability problem. Men can no longer rely on free labor from stay at home moms. It takes two to afford 2-cars, house, phones, student loans, pursuit of nuclear/singular family lifestyle (most expensive).

  • JRAwesomeAve999
    JR_Two_Times (@JRAwesomeAve999) reported

    @sleepy_devo Leave it to a retarded lib to completely miss the point. He's saying if you spent your time more wisely, you would be able afford kids. It's a prioritization issue. If candy crush is that important to you, we really don't want you having kids anyways.

  • justmenow181
    🌊Anglface 🌊 (@justmenow181) reported

    @60Minutes So Candy Crush is the problem….not affordability? He needs to just go home 🙄

  • Airvhan
    Brandan Smith (@Airvhan) reported

    @tomshardware It will work well for people who's main use of their PC is looking at videos of funny things cats do. It won't cause a problem when they play Candy Crush. --- People who play games like EU5 will not like it.

  • macrocephalyy
    breezy (@macrocephalyy) reported

    @mattsheehan92 @kenklippenstein He using candy crush as an example. Thats many in his generation example of phone addiction. He doesn’t mean literally just candy crush is the cause of problems. Use some critical thinking

  • ImaginaryVoid
    Void (@ImaginaryVoid) reported

    An anon post rexosted by BAP and other anons just got taken down for “violating the rules” when it was calling Ben Sasse totally out of touch for saying “candy crush is the problem” ending with “kill yourself” It wasn’t even his account, it was a 60 minutes clip, we can’t even use edgy quips to express frustration anymore New regime same as old regime (except the new ones rules are arbitrary)

  • KnutAtheDragon
    KnutA Jøsok (@KnutAtheDragon) reported

    @Adidotdev The Central Bank Admins in Switzerland. Are already working to make an Operative System (OS) for Money. You will be able to pay with Candy Crush points for Groceries. Your next Apartment could be bought with Likes on Instagram. Once Money goes Full Digital. Empires will rise

  • rw_tucker
    Austin (@rw_tucker) reported

    @AdsoOfBelk @ByungChulHarden The dopamine/Candy Crush explanation of the problem gives the whole game away here.

  • mmm_lemonheads
    mmm...lemonheads (@mmm_lemonheads) reported

    @PiereChangstein @TheJFreakinC This issue is, obviously, far too complex for your feeble brain. The legislators that passed the VRA would look upon you as they would a child - wonderous but woefully ill equipped to grasp the gravity of the subject matter, and the moment. Perhaps a round of Candy Crush?

  • DustinLMcComas
    Dustin McComas (@DustinLMcComas) reported

    I don't have enough space on here... a few things: -US birth rates have been declining since 2007 -a part of the recent decline is a significant decrease in teen pregnancies -the Candy Crush analogy was incredibly lazy -between the healthcare system, lack of paternal/maternal paid leave, rising cost of living in general, and insanely expensive costs of childcare, there are many financial factors that make affording children extremely difficult and not to mention the time/flexibility required for two working parents -while Sen. Sasse was in office, he called ACA/Obamacare 'arguably the worst law in our history.' Regardless of your opinion of ACA, it mandated maternity coverage, which was a huge win for new moms; prior, people could unknowingly be stuck with massive hospital bills. -I imagine the younger population is a bit frustrated with the current outlook for jobs, finances, owning a home, the general state of society, etc.

  • mark_dunny10
    Mark Dunn (@mark_dunny10) reported

    @CandyCrushSaga you killed my win streak bc the last dino wouldn’t drop for no reason and I’m so mad fix ur game. I was cooking

  • NRSmaine
    Naran Row-Spaulding (@NRSmaine) reported

    @unquirer How incredibly sad is this? Talk about "Flailing at fictitious Windmills." It's so very clear -- the Directionless, the Lonely, the Disconnected -- no longer working, kids grown and gone - they've lost "life context." If they weren't doing this, it would be Candy Crush in a dark living room, or gambling the 401K at Bangor Slots, or maybe pursuing a new "love interest" in Nigeria, with a future slot on Reality TV. Too bad they can't figure out a "way to waste their time" that isn't more impactful and productive in the Real World.