Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (41%)
• Sign in (28%)
• App Crashing (17%)
• Online Features (7%)
• Microtransactions (7%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Brighton	Glitches	14 hours ago
Brighton	Sign in	4 days ago
Brighton	Sign in	5 days ago
Brighton	Glitches	5 days ago
Montceaux-lès-Provins	Glitches	6 days ago
Delhi	App Crashing	9 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rijn (@RijnHartman) reported 4 minutes ago

  my coding tool has a daily login streak, banked resets, referral rewards, and a 30-day expiry timer candy crush shipped this exact economy in 2012

• 
  AEGI Phoenix (@AEGI_Phoenix) reported 5 minutes ago

  2. Difficult Content is the worse part of Dokkan. (Remember this for future takes). Makes people enjoy a unit less (OMG they’re bad against Phy Bio-Broly? ***” Often rewards aren’t worth the effort. (Call it a skill issue, idc. It’s like calling someone bad at candy crush)

• 
  Not Jeremy Hambly (@NotJeremyHambly) reported 13 minutes ago

  @MatrixMysteries These fat ******* act like they pressed for time. We know your ho *** ain’t working, bish. Get off of the Candy Crush and ******* figure it out.

• 
  Kai - Briefing Block (@briefing_block_) reported 14 minutes ago

  $MSFT ’s Xbox Reset Is Bigger Than 3,200 Layoffs Microsoft is cutting roughly 3,200 jobs from Xbox, about one-fifth of the division, and the market should not file this under ordinary tech cost discipline. This looks more like a failed growth model being forcibly repriced. Xbox CEO Asha Sharma put it bluntly in the internal memo: “Our business today is not healthy.” Then the line that matters: “We must reset XBOX.” The real issue is Game Pass Microsoft spent years trying to turn Xbox into a subscription flywheel. Buy studios, add content, push Game Pass, smooth revenue, increase lifetime value, and make gaming look more like recurring software. That was the theory. The problem is the numbers never matched the ambition. Game Pass was reportedly expected to reach around 77 million subscribers this year. It is closer to 30 million. That gap is not a rounding error. It tells you the product did not scale anywhere near the internal model Microsoft was underwriting. M&A did not fix the economics The Activision Blizzard deal was supposed to deepen the content moat and make Game Pass harder to ignore. Instead, Microsoft is now selling or spinning off studios, cutting more than 350 additional people from payroll, and publishing fewer games. That is not expansion mode. That is portfolio triage. Sharma is shifting capital toward the franchises that actually matter: Minecraft, Candy Crush, Fallout. Everything else has to earn its place. The margin told management the truth Xbox revenue fell in the March quarter, and the division’s profit margin was just 3% for the fiscal year that ended in June. For a company like Microsoft, that is a brutal number. It is especially brutal when the parent company is pouring capital into AI infrastructure, where the market is already demanding proof of returns. Low-margin gaming experiments become harder to defend when Azure and AI are carrying the equity story. The stock read This is probably not a Microsoft thesis-breaker. Xbox is not the core reason investors own MSFT. But it is a useful signal about capital discipline. Nadella is not letting weak consumer assets hide behind the strength of enterprise cloud. The bottom line: these layoffs are not the reset. They are the evidence that the old Xbox strategy already failed.

• 
  Alex Minecan (@alecsandrull) reported 15 minutes ago

  Meta charges you up to 4x more per impression on Audience Network placements that convert at near-zero And the toggle to turn them off is buried 3 menus deep in ad set settings When you launch a Meta ad it runs on 4 placements by default: Facebook Feed, Instagram Feed, Stories/Reels, and Audience Network. You probably know about the first 3. The 4th is where Meta sends your ad to random apps and websites to fill cheap inventory Audience Network CPMs are cheap. $1-3. That looks good in your dashboard. The problem: conversion rates on Audience Network are near-zero for ecom because the "viewer" is playing a mobile game and your ad is a banner they accidentally tapped trying to close it. The click was accidental. She didn't want your product. She wanted to get back to Candy Crush Your ad dashboard shows a blended CPM across all placements. The $6 CPM you see is actually $14 on Facebook Feed (where people buy) and $2 on Audience Network (where nobody buys). Meta blends them to make the number look good. Your real cost to reach a buyer is $14. You think it's $6 The fix: - go to ad set level - click "Placements" - switch from "Advantage+ Placements" to "Manual Placements" - uncheck "Audience Network" entirely - while you're there uncheck "Messenger" too (same problem, different placement) Your CPM will "increase" on the dashboard because you removed the cheap garbage placements. Your cost per PURCHASE will decrease because every impression now goes to a placement where people actually buy things One operator turned off Audience Network and Messenger. Dashboard CPM went from $8 to $13. Cost per purchase went from $22 to $14. He was paying $22 per customer while Meta showed him an $8 CPM that included thousands of accidental taps from people playing mobile games Meta defaults to all placements because Meta gets paid per impression regardless of whether it converts. The more placements your ad runs on the more impressions Meta sells. Their incentive is volume. Your incentive is conversions. These are different goals. The default setting serves their goal not yours 3 clicks deep in your ad settings. 2 minutes. Your cost per purchase drops and your dashboard finally shows real numbers instead of blended fiction

• 
  Eternal Champ (@EternalStarLion) reported 16 minutes ago

  @LilFayotLani @DeathKi76976489 @khaliltooshort funnily enough when it doesn't suit your goal Ai is suddenly not a valid source but you sure af had no issue citing the candy crush ratio earlier, which is also from the AI :)) btw, because I also looked it up reality denying clown

• 
  Magpie (@Dontfeedthecrz) reported 17 minutes ago

  @Duck69Mc @B_Rabbit843 I don’t buy it, no gamer would lie about this being a game what do you even play candy crush? you really sound like a child acting like everything else is the problem cuz we aren’t letting this art project pretend it’s a game, just stop it it’s cringe

• 
  ༺CRIS༻ (@crissuxxx) reported 18 minutes ago

  Mfcuker at the gym next to me “working out” while playing candy crush in his phone, girl thats why u still look the same from the day u walked in sis….put the phone down and lock in…..

• 
  𝐓𝚑𝚎𝚛𝚎'𝚜 sᴏᴍᴇᴛʜɪɴɢ... 𝒘𝒓𝒐𝒏𝒈 ʷⁱᵗʰ 𝔪𝔢📌 (@pallidusaranea) reported 18 minutes ago

  “uh.. candy crush and solitaire?” slow blink. should . . . should she hand over her phone?

• 
  TheHoneyG (@Thehoneyg3) reported 19 minutes ago

  @TatataToddC @charlieINTEL @TheVerge unfortunately CoD, Candy Crush, Forza, Elder Scrolls Online, Fallout76, Sea of Thieves, Minecraft, Diablo, Overwatch, WoW, Crash n Spyro make them tons of profit.. its the other bullshit: Project Blackbird 400m wasted Perfect dark 200m Everwild 150m redfall 70m hellblade2 80m

• 
  make halloween once a year again 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@PumpkinGator) reported 19 minutes ago

  I am not normally a gambler, I sometimes do lotto but usually forget, anyway, I recently went on a website to bet for Restore to win the general election and after I spent my money I had some change, about £2.50 and though I’d draw it out and buy an online lotto scratch card but I remembered I hate them and noticed there were games on the betting site like online bingo, roulette, and some candy crush looking games. Well, I like roulette, we had a toy mini table as kids and the other side was a mini snooker table. Me and my siblings spent hours in the summer holidays honing our psychic skills, trying to guess or mentally will the ball to land on a number. So I thought, why not? It’s only £2.5. I like roulette. So I clicked on the game thinking ‘how does this work is it like online scratch cards and already decided?’ and it was a real roulette table and someone spinning the ball 😮 I thought this looks like it costs money to run and there can’t be many people playing cos it’s 4pm I thought it was just me and maybe another person playing for some reason, But then after the ball lands there’s a rolling list of the account names and their wins ; some were wining small others BIG. ‘If that’s what people are winning wtf are they losing?’ And then I remembered I saw another type of roulette advertised on the site and so I went and checked and yes there must have been at least half a dozen different live roulette games happening at once, and then there were other genres; poker, horse racing, one armed bandit type games, etc That was just one website. So, anyway I’m starting to suspect the UK has a gambling problem on a scale I dread to imagine Anyway, I like Roulette, so I put my change on the roulette table won a bit and left as soon as I had doubled my money. I still got those psychic powers from my teen years training But I can’t stop thinking about what I saw; so many opportunities to gamble Should adverts for gambling be banned? For the first time I think maybe we should have food stamps style benefits for people so they are not tempted to gamble because surely some are.

• 
  Rob (@SamuraiPizzaRob) reported 23 minutes ago

  @conrat4567 Using the term “non gamers” in your own tweet sort of helps make the point that attitudes have not really shifted that much. Which is half the problem. Someone can play Candy Crush every day on their commute and will still say ‘oh my know I’m not one of *those* people’.

• 
  zae p (@notzaep) reported 24 minutes ago

  @CandyCrushSaga my problem with y’all is that this “RNG” in y’all’s game is so fake. When I have the gold bars, I never am in a good position at the end of the level to spend them, but the moment I don’t? I end the game with 5 color bombs, wrapped, striped candy, etc. Fix that

• 
  Steve Zrimec (@ZrimecSteve) reported 25 minutes ago

  But are we totally sure the problem isn’t Candy Crush?

• 
  R33N (@r_esiems) reported 26 minutes ago

  Candy Crush legit getting on my nerves, fix the new update would ya

• 
  ✌️ (@magantifa) reported 28 minutes ago

  @mpm773 @CWBChicago Nah not really. Main problem is nobody wants to work anymore. Cops would rather play candy crush in their cars for their shift

• 
  Springbonni1987 (@springbonni1987) reported 28 minutes ago

  Although I am happy Crash on the Run is coming back, but come on the company could’ve used actual screenshots instead of fake generated AI images (Also Crash > Candy Crush, no question)

• 
  Ethan Winters (@EthanWinters529) reported 28 minutes ago

  @chrisredfailed Asking me to fix your phone because Candy Crush crashed is not important

• 
  Ellie 🎀 (@maxdeploy) reported 29 minutes ago

  @onlykiriko fortnite invented the modern battle pass in 2018. candy crush has had daily login rewards since 2012. epic is reverse-engineering the games they replaced

• 
  mina 🦇 (@klausnclown) reported 30 minutes ago

  MY COMPUTA FIXED FOR FREE YESSSSS ALSO POUR ONE OUT FOR THE LADY WORKING AT THE SOCCER JERSEY STALL BC IS CRYING AND PLAYING CANDY CRUSH #AtTheMall

• 
  Mad Meon (@AndrssTerranova) reported 32 minutes ago

  @not__vee I would view this "study" with the same skepticism as the one that said "most gamers were women" by including mobile games like Candy Crush. Also, the powers that be seem to have no trouble not listening to the customer base. Why would they listen now?

• 
  Street-tier_Deku (@DekuTier14598) reported 33 minutes ago

  @Koraka_Xylec @AustinLinto11 When has they ever said it was their own. They copy candy crush but no one have a problem with that ****.

• 
  Ruben L. Dante (@RubenLDante) reported 34 minutes ago

  Maybe, it’s the fact nobody can afford anything, stock buybacks, etc. not “candy crush” also, so what? Your moloch gets hungry?! Sounds like a you problem.

• 
  Naran Row-Spaulding (@NRSmaine) reported 37 minutes ago

  @unquirer How incredibly sad is this? Talk about "Flailing at fictitious Windmills." It's so very clear -- the Directionless, the Lonely, the Disconnected -- no longer working, kids grown and gone - they've lost "life context." If they weren't doing this, it would be Candy Crush in a dark living room, or gambling the 401K at Bangor Slots, or maybe pursuing a new "love interest" in Nigeria, with a future slot on Reality TV. Too bad they can't figure out a "way to waste their time" that isn't more impactful and productive in the Real World.

• 
  power_mac (@PJJMD) reported 39 minutes ago

  @cheeseonearth @edwardrow The fact that they have to cram all their ******* use into the one half day they have off is the real issue with 15 hours in the candy crush mines.

• 
  Void (@ImaginaryVoid) reported 41 minutes ago

  An anon post rexosted by BAP and other anons just got taken down for “violating the rules” when it was calling Ben Sasse totally out of touch for saying “candy crush is the problem” ending with “kill yourself” It wasn’t even his account, it was a 60 minutes clip, we can’t even use edgy quips to express frustration anymore New regime same as old regime (except the new ones rules are arbitrary)

• 
  Jake Morgan (@JakeCakeMorgan) reported 48 minutes ago

  Just got out of Backrooms. Was mostly children actually, but the issues came from the parents in this one! One mother was playing Candy Crush the entire time! I asked her nicely to put it away twice and she yelled at me both times. She then caused a scene when somebody else asked

• 
  Gabe Rosner (@grapesrosman) reported 51 minutes ago

  I think it’s crazy that, in a city where idling a car is illegal, this morning I passed at least 250 EMPTY NYPD vehicles, all idling with their windows open. Summer Streets feels like a huge police grift I swear the Candy Crush servers will crash today @NYC_DOT @NYCMayor

• 
  BotOrNot (@KaptainPetrovs) reported 53 minutes ago

  The Air India Boeing 787 has flight recorders, satellite feeds, and NVM chips tracking everything down to the pilot's heart rate, but the government is still convinced Aunt Priya's Candy Crush high score holds the key to the crash.

• 
  Kira Brook (@KiraBrook) reported 54 minutes ago

  @kananaskinyeti they also have no problem with the vampire capitalists rigging everything online with casino addiction marketing, all those candy crush games of sparkle and jingle made to psychologically snare them in a dopamine loop to suck money out of them.