Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (37%)
• App Crashing (26%)
• Sign in (24%)
• Online Features (8%)
• Microtransactions (5%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Paulista	App Crashing	5 days ago
Rondonópolis	Microtransactions	7 days ago
Troyes	Sign in	25 days ago
Châtelet	Glitches	25 days ago
Brighton	Sign in	25 days ago
Paris	Online Features	25 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Springbonni1987 (@springbonni1987) reported 1 minute ago

  Although I am happy Crash on the Run is coming back, but come on the company could’ve used actual screenshots instead of fake generated AI images (Also Crash > Candy Crush, no question)

• 
  Laza (@Laza_Bautista) reported 1 minute ago

  Candy Crush working more overtime than the NYPD

• 
  Aidealist 🧙‍♂️ (@Aiism_Priest) reported 7 minutes ago

  @not__vee To be fair cowgirls exist. 🐮 Games can be hobby for both males and females. That's fine. Problem is trying to make all the games for both. That doesn't work because women want to play dress-up games and candy crush, while men want to crush enemies and have a cute Khajiit wife.

• 
  Katyayani Shukla (@aibytekat) reported 7 minutes ago

  1. The Start Menu Ad Board Situation: You open the Start Menu to launch your core tools, expecting a clean grid of your installed software. Instead, half your visual field is polluted with "Pinned" apps like TikTok, Instagram, and Candy Crush. You assume these are pre-installed programs taking up valuable disk space, but they are actually just paid corporate advertisements waiting for a misclick to trigger a background download. System: Right-click and unpin every single piece of corporate bloatware immediately. Do not leave a single one. Then, go to Settings > Personalization > Start and aggressively turn off "Show recommendations for tips, shortcuts, new apps, and more". Why it works: You reclaim your visual real estate and cognitive load. The Start Menu goes back to being a pure, functional launcher that obeys your commands, not a digital strip mall designed to steal your attention before you even begin working.

• 
  Azure 💙🩶 (@LordazureFGC) reported 7 minutes ago

  @LOVETHEW0RLD What irritates me. When I was a kid, my mom would play Sonic 2. Beat it. We played other games. She beat Crash 1 - 3(100% btw). She almost beat Banjo and kazooie. Stuff happens. Now she plays "candy crush" type games. And said video games are overwhelming. Wtf do you mean!? 😭

• 
  Ostateman (@Ostateman2) reported 7 minutes ago

  @TheOnlyDSC I'm pretty sure she had money for the many piercings she's sporting, but she has a problem having to pay for her own candy as the taxpayers (you and me) won't be supplimenting your fat arse with our money. A part time job might cover you candy crush, but you'd have to work.

• 
  Mama Moose🫎 (@Cqtheresa) reported 8 minutes ago

  @CandyCrushSaga seriously. This game has tested my patience this week. Yet again it crashed just as I earned the super colour bomb. Please fix this issue,

• 
  breezy (@macrocephalyy) reported 10 minutes ago

  @mattsheehan92 @kenklippenstein He using candy crush as an example. Thats many in his generation example of phone addiction. He doesn’t mean literally just candy crush is the cause of problems. Use some critical thinking

• 
  Lunar dysphoria (@lunar_dysphoria) reported 10 minutes ago

  Zohran’s admin has done zilch for my neighborhood. Public services are the same: buses are slow/infrequent, park issues not fixed, trash everywhere, cops play candy crush, poor and homeless people remain unhelped. If you think these PR stunts matter, you are truly a muppet.

• 
  Walnut Ave Value (@walnutavevalue) reported 14 minutes ago

  Low TFR is a problem, but Candy crush is red herring here. Real problem is expensive housing. Need real incentives like 33% off taxes for every child under 18

• 
  Anish Moonka (@anishmoonka) reported 17 minutes ago

  The new boss of Xbox took one of its biggest games and put it on PlayStation, the console its arch-rival sells. It sounds like a mistake. Instead, it became the best-selling new game on PlayStation last year and has passed 5 million copies, beating Sony's own new games. That single move tells you what Asha Sharma is really doing. She took over Xbox in February 2026, after Phil Spencer, who had run it for years, retired. At Bloomberg's tech conference this week, an interviewer asked what winning would look like by 2030. Her answer was blunt: the number one gaming and entertainment company in the world. Xbox is not there yet. She even called the business "not in a healthy spot," with sales falling in four of the last six quarters. So she stopped trying to win the old fight. For decades, consoles worked one way: you keep your best games locked to your own machine, so people have to buy it to play them. Sony does this better than anyone, selling close to three PlayStations for every Xbox. Sharma looked at those odds and walked away. Now she sells Xbox's games to the people who already bought a PlayStation, and last year Forza, Doom, Indiana Jones, and a stack of others showed up on Sony's console. A 70 dollar game brings in the same 70 dollars no matter whose machine you play it on. The bigger prize is reach. A few years back, Microsoft paid 75.4 billion dollars for the company behind Call of Duty and Candy Crush, the most expensive deal gaming has ever seen. Candy Crush alone has more than 200 million players a month, most of them on their phones, not on an Xbox. Count every phone, PC, console, and TV, and a Microsoft game now reaches over 500 million people a month. Sony's online network reaches 132 million. Her other moves point the same way. She cut the price of Game Pass, the monthly games subscription that works like Netflix, after admitting last year's price jump had chased people off. Sign-ups started climbing again. She scrapped an Xbox AI assistant because players did not want it and it solved no real problem. And she revealed the next Xbox, a machine built to play both Xbox games and PC games. None of this is a sure thing. The chips Xbox needs keep getting pricier instead of cheaper, because the AI boom is buying them up, and Sony still crushes Xbox on console sales. What Sharma has done is change the scoreboard. She is racing to reach the most players on every device that exists, and by that count, Xbox already sits near the top.

• 
  EvilCat (@Evilkatto) reported 18 minutes ago

  @Luseraphiel @tajbanis @BleuSpheres I think the problem is that we call very disparate things "games". At least I'd separate gamey games and cinematic experiences (CinEx anyone?). I even have my doubts if Candy Crush (the original, from the web portal) should be in the same category as Candy Crush Saga (MTX-based).

• 
  AEGI Phoenix (@AEGI_Phoenix) reported 20 minutes ago

  2. Difficult Content is the worse part of Dokkan. (Remember this for future takes). Makes people enjoy a unit less (OMG they’re bad against Phy Bio-Broly? ***” Often rewards aren’t worth the effort. (Call it a skill issue, idc. It’s like calling someone bad at candy crush)

• 
  Anna Ratcliff (@Anna_Ratcliff_) reported 20 minutes ago

  Pain in the 🤬to start from scratch on candy crush saga. Hopeful if the app plays up I can sign in and not lose my place

• 
  Lensar Dawn (@Lensar_dawn) reported 23 minutes ago

  @MR3Dev It's because dev teams are bloated with a bunch of fake girl boss jobs for non-gamers. Because so many devs now are non-gamers, they can't compete in the arena of ideas regarding design and gameplay. Cause the only game they ever played was Candy Crush. So they instead focus on every possible thing possible EXCEPT gameplay because they don't understand it. This is why we get such a push for accessibility. "Blind people aren't competitive in our racing game, how can we solve this?" Or "some people have anxiety, how do we make it easier for them to complete all the achievements, too?" These non-gaming girl bosses scour the internet looking for feedback and complaints they can champion like they're feeding the poor or saving the world. This is why we end up with 15 page options screens, because a girl boss found the one person n the world who has a specific edge case issue and so she advocated for an obscure option until real devs finally gave in to shut her up. Or maybe you're making a card game, but non-gaming girl bosses like Anita Sarkeesian demand you add a "phobia mode" for people who might be triggered by the names of certain cards. When you're trying to ship a game and you're carry 30-50% of a dev team focused on everything EXCEPT the gameplay experience itself, you can start to understand why games are so ******* expensive to make.

• 
  Bowserguy62 (@Bowserguy621) reported 24 minutes ago

  @jaderants @AI_EmeraldApple Majority of gamers are men..... They include candy crush in those demographics which skews into all the women who play it on their phones and iPads....... And also no man had an issue with lightning from FF, Samus from Metroid, or even Lara from tomb raider

• 
  Florida Man (@FiftyShots) reported 26 minutes ago

  @GregChase @Noahpinion Re: the Ben Sasse "Candy Crush" clip that's going viral To the extent that people have become distracted from the important things in life by "little dopamine hits," I would put BBM and BrickBreaker in that category -- but the problem seems much more acute now

• 
  Idomeneus (@Idomeneus_OG) reported 27 minutes ago

  @thomaslhorrocks No, it's not the plummeting social trust nor decaying society visible every where you go nor the most expensive housing market in history. No, the problem is clearly Candy Crush.

• 
  𝘑𝘪𝘮𝘣𝘰 𝘎𝘩𝘰𝘶𝘭𝘴𝘣𝘪𝘦 (@chloroneural) reported 30 minutes ago

  it's like seeing someone you know crash out from **** years ago, and now after intervention, every six weeks they have a new addiction (did you hear about candy crush?) and they just can't quite get it together.

• 
  𝔇𝔯𝔞𝔱𝔲𝔫𝔞 (@Dratuna_) reported 34 minutes ago

  You remember when Facebook was the go-to social media for gacha games back then? It's because that social media site had one huge selling point; It was the only social media that let you save your progress across devices. Say for example you upgrade your phone but need to move your account to your new device. That's where Facebook's login feature comes in for games like Clash of Clans, Candy Crush, and even those Korean gacha games.

• 
  Purple Christian (@deeppurplexian) reported 36 minutes ago

  @thomaslhorrocks It’s both, my good sir. Candy Crush is just shorthand for the problem he means to indicate, and I think you know that. But that’s a micro reason. One macro reason is what you correctly mention: It’s much harder to afford early-20C domesticity than Boomers would like to believe.

• 
  Bobert (@LegateSprinkles) reported 38 minutes ago

  @60Minutes Ben Sasse is also an idiot. Anyone can point out issues, idiots think people arent ******* over Candy Crush

• 
  Kira Brook (@KiraBrook) reported 41 minutes ago

  @kananaskinyeti they also have no problem with the vampire capitalists rigging everything online with casino addiction marketing, all those candy crush games of sparkle and jingle made to psychologically snare them in a dopamine loop to suck money out of them.

• 
  Durin (@DURININININININ) reported 42 minutes ago

  @ukehotel oh yeah i only have pjsk and it stops working after ~30 minutes and either forces close or i have to close it, then open it, then close again, then wait a second and thennnn it will work again. and the only other game on my phone is candy crush. so it mightt be that

• 
  Mr Briggens (@mrbriggens) reported 47 minutes ago

  @dissidentwest I rely on Facebook...to login to Candy Crush. Am I going to lose all my progress?

• 
  Sir Faxmachine (@SirFaxmachine) reported 52 minutes ago

  @kanon06 And it shouldn't count them at all. There's a HUGE problem as a game company if you read this bs study and think your game should appeal to both the sweaty COD gamer blasting 12 hrs a day and Brenda from accounting who plays candy crush at lunchtime. Its a worthless study.

• 
  Nahum✝️ ⚓🐟︎(Nico Robin's) (@naheshas) reported 57 minutes ago

  @soupybabee @KounaraChan It's not a problem for me to say I'm in a female domiant space when i say I play Candy crush, as if I were a woman and I say , I play RPGs which are male dominant space.

• 
  Doodooballs (@poopkatana) reported 58 minutes ago

  @Imlying14 @xShephardx Bro are you actually 8 do you honestly think I play candy crush the rage bait might be working

• 
  Mustang Sally (@Lo_rey22) reported 59 minutes ago

  lol they live bringing in some random, “hip” item that only shows how out of touch they are - avocado toast & candy crush are to blame for all our problems

• 
  Adam Lyttle (@adamlyttleapps) reported 59 minutes ago

  Been working on level progression for my little piano game And been thinking; what happens if candy crush (and those sorts of games) wanted to add new levels at beginner stages? Or remove levels? Is level 10 on the original candy crush still the same level 10 now? I doubt it. I’m guessing they just replace the level and those who already finishes never knew. But I just never considered that before