Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (41%)
• Sign in (23%)
• App Crashing (23%)
• Online Features (9%)
• Microtransactions (5%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Portes-lès-Valence	App Crashing	1 day ago
Lyon	Glitches	26 days ago
Brighton	Glitches	1 month ago
Brighton	Sign in	1 month ago
Brighton	Sign in	1 month ago
Brighton	Glitches	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Petri Kuittinen (@KuittinenPetri) reported 6 minutes ago

  @MiaAI_lab I have been long time arguing that we are approaching situation where most of the models, including the best local models, are good enough for most tasks. As the models improve in agentic usage & coding it will be increasingly more more expensive & difficult to test them. They will all do pretty good Tetris, Flappy Birds or Candy Crush Saga clone etc. I feel guilt that I have been testing Ainiux more or less just ad hoc there and there. My recent 6 different tests on a multi-million lines of code base is not enough. I would need to do hundreds of tests like that, but that would consume far more time and token credits that I have. While theoretically a solo developer can create something very large and complex, he/she will not likely have the resources to test and finetune it as much the big best funded labs have. This means the leading AI development will remain to capital intensive. Those who have capital will have a massive advantage. They can deploy swarm of tens of thousands of AI agents to do the work for them - those working in loop graph testing, verifying, benchmarking and improving each other's work. I feel we are soon at this stage they will start self-improving, assuming you have these kind of resources. I'm afraid nobody here in Europe has.

• 
  Marco Capelli (@adamdived1) reported 6 minutes ago

  1st: you don't decide **** (luckily). Every project is an endeavour, something people believes in it, so they put money in where they think people will be entertained, and they are right considering the pre-ordering numbers. Considering i'm working in an indie studio, i can tell you that the gaming market is structured like this: hard-core gamers = failed niche / casual players = the rest of the world. People play "Candy Crush Saga" and care less of "more interesting products that think outside of the box". Making games cost A LOT, that's why companies "seems" to care more about money than the product quality. And i said "seems". It's a perception, because the reality is different.

• 
  BotOrNot (@KaptainPetrovs) reported 8 minutes ago

  The Air India Boeing 787 has flight recorders, satellite feeds, and NVM chips tracking everything down to the pilot's heart rate, but the government is still convinced Aunt Priya's Candy Crush high score holds the key to the crash.

• 
  Clarissa (@fluffykittensox) reported 8 minutes ago

  @tumblr Tumblr sweetie please fix your ads. There’s a candy crush one that is bugging out and there’s no way to report it because it’s bugging out and the only way to get rid of it is close the app and lose one’s place.

• 
  LamboCorp © 🌎👑🏰🏝️💵 (@lamboc0rp) reported 10 minutes ago

  @FreeSolGamesDev @AzFlin @Poki Problem is the barrier to success with low skill games like candy crush is you can't get attention among a million similar games. Back to the distribution problem

• 
  Naz_x | 𝔽rAI🚀🤑 (@OxNazeer001) reported 16 minutes ago

  @StakeEspanol 1. Mines 2. Crash 3. Aviator 4. Dice 5. Limbo 6. Blackjack 7. Candy Crush Fiesta (Favorite) 8. Chicken 9. Poker Stake ID: OxNazeer001

• 
  mozone (@p4n4m4j4ck) reported 16 minutes ago

  @iTriggerLibs69 @EQ_Legends You could just play the game and unlock most of it with no problem you don't have to pay for anything just like Candy Crush you can just play the game you don't have to buy the booster packs

• 
  SneakyHippo (@Sneaky_Hippo_) reported 19 minutes ago

  @shaunmeasom @ClashofClans What an L take, nerfs are to make everyone happy. Just because you like to abuse broken stuffs, that doesn't mean everyone feels the same. If you don't like to use some braincell to play this game, you have candy crush on the playstore.

• 
  Anju Juneja🇮🇳 (@junejamkanju) reported 20 minutes ago

  Can we please come out of this candy crush campaign. We have far serious issues to discuss. All the fuel owners of this country are enjoying their luxury life and pushing the whole nation into lockdown and inflation caused by shortage and inflated rates of fuel

• 
  Aidealist 🧙‍♂️ (@Aiism_Priest) reported 22 minutes ago

  @not__vee To be fair cowgirls exist. 🐮 Games can be hobby for both males and females. That's fine. Problem is trying to make all the games for both. That doesn't work because women want to play dress-up games and candy crush, while men want to crush enemies and have a cute Khajiit wife.

• 
  30 (@prewardarkroom) reported 23 minutes ago

  LA metro discourse triggers psychosis. It’s not good. It’s slow, it goes halfway to nowhere, and there’s always someone in distress while cops play candy crush.

• 
  Gabe Rosner (@grapesrosman) reported 28 minutes ago

  I think it’s crazy that, in a city where idling a car is illegal, this morning I passed at least 250 EMPTY NYPD vehicles, all idling with their windows open. Summer Streets feels like a huge police grift I swear the Candy Crush servers will crash today @NYC_DOT @NYCMayor

• 
  Naran Row-Spaulding (@NRSmaine) reported 28 minutes ago

  @unquirer How incredibly sad is this? Talk about "Flailing at fictitious Windmills." It's so very clear -- the Directionless, the Lonely, the Disconnected -- no longer working, kids grown and gone - they've lost "life context." If they weren't doing this, it would be Candy Crush in a dark living room, or gambling the 401K at Bangor Slots, or maybe pursuing a new "love interest" in Nigeria, with a future slot on Reality TV. Too bad they can't figure out a "way to waste their time" that isn't more impactful and productive in the Real World.

• 
  Silver Hawk (@Silverhawktm73) reported 31 minutes ago

  @ShrutiUnnikrish @F1 I don’t buddy with ****** fcks, loser. Russel’s fault?! 🤯 I hope you don’t drive. Max doesn’t NEED to worry about getting driver penalties, so he can afford to go out of his way to crash and bash his way up the order. Go back to watching candy crush. F1 be 2fast4U…..

• 
  EXOTIC (@Maddie_Lynni) reported 32 minutes ago

  @lohlahdeh1 I was halfway to the end of Candy crush when I was 11 and then my computer just stopped working or smth and I lost all my progress. I've never cried that much in my life since.

• 
  Das Brute (@Justin7heBrute) reported 34 minutes ago

  @LizzieMarbach Women are just so bad at playing them which is the real crux of the issue. Like 5 year old boys can crush them at anything that isn't...candy crush

• 
  ‍ ‍⸝⸝ 𝙅𝘼𝘾𝙀. (@stmachor) reported 34 minutes ago

  sometimes when i’m on nights i sit in hot spots for trouble and play candy crush until someone gets brave enough to do something dumb in front of me.

• 
  JMWMW (@Jmw86) reported 37 minutes ago

  @Crime_In_NYC We pay $12 billion a year to the nypd and they have a dozen open hit and runs this summer. Too busy playing candy crush. Stop blaming immigrants for all problems and start asking for actual police work

• 
  R33N (@r_esiems) reported 39 minutes ago

  Candy Crush legit getting on my nerves, fix the new update would ya

• 
  mae & that 🫐 (@4everbronzelix) reported 39 minutes ago

  I thought I was the only one with this issue 😭 it sucks I want those playable candy crush ads back lmao those were fun

• 
  Will I Am - e/acc (@SouthernWintrs) reported 40 minutes ago

  Having knowledge of both worlds, there is a reason why the classics are the classics and what a rando 19 year old from Hong Kong makes will be forgotten in the next 20-50 years. It's something you can learn to feel. You can learn to have the good taste to understand the difference between contemporary works (as good as they are) and classical works. I don't mean this in a snobby way. I remember a decade ago when the game Undertale was all the rage. Where is it now? Do people still talk about it? Do people even care about it? On sale for 75% on steam. Now, will there be "classical video games"? I don't have doubts here actually. It will be curated, however, and it won't be any random video game. Candy Crush (3B+ downloads) likely won't be there. Maybe the random 19 year old from Hong Kong will make something that transcends its time and place, but I wouldn't bet on it. Every year there is a top-100 chart. How many of those songs will be played 100 years from now when all of the teenagers who listened to it during their formative years are no longer there? The classics may be limping along now because we are in an era that does not appreciate transcendental beauty enough. Even people trying to produce new art in the classical form have this problem (this is at least true in classical music/opera space). But the hope is that it will survive and limp along until another Mozart or Handel or Bach comes along. And despite all of the troubles the classics has, you can still listen to pretty rare/obscure pieces if you want and appreciate them along with the commonly appreciated ones.

• 
  Tim C (@TimC_266) reported 44 minutes ago

  @CollinRugg This is not a bad thing of course, but I don't understand why they can't use cell signal blockers around the school to prevent cell phone use (allowing kids to keep them on their person) and have it set up so that in the event of an emergency, a kill switch is activated deactivating the cell signal blockers. Seems more reasonable to me; gets the desired result (no cellphone use in class) and also allows immediate access to emergency help in the event of an emergency. Is the problem with this idea that kids use their phones even without cell signals? To do what? Play an offline version of Candy Crush or something?

• 
  EvilCat (@Evilkatto) reported 44 minutes ago

  @Luseraphiel @tajbanis @BleuSpheres I think the problem is that we call very disparate things "games". At least I'd separate gamey games and cinematic experiences (CinEx anyone?). I even have my doubts if Candy Crush (the original, from the web portal) should be in the same category as Candy Crush Saga (MTX-based).

• 
  MonsterH21&Hannah Hanalia (@MHanarose21) reported 47 minutes ago

  WHAT ******** YOU PUTTING SUBWAY SURFER, YOU THINK SUBWAY SURFER ARE "AWESOME" AND "BETTER" IN THIS YEAR THAN ANOTHER GAMES HAVE BETTER EVEN ESPORTS SAME AS CANDY CRUSH, WHAT A STUPID WESTERN PLAYER AND PEOPLE. Note: For Favorite Player, no problem for me.

• 
  brian (@brianonhere) reported 51 minutes ago

  Like who are we trying to convince here. Vickie Palladino? Or the average working person who can easily understand that paying some fat idiot triple overtime to play Candy Crush when he's not beating up homeless guys means their kids teacher now has 50 other kids in their class

• 
  Ethan Winters (@EthanWinters529) reported 53 minutes ago

  @chrisredfailed Asking me to fix your phone because Candy Crush crashed is not important

• 
  Kai - Briefing Block (@briefing_block_) reported 54 minutes ago

  $MSFT ’s Xbox Reset Is Bigger Than 3,200 Layoffs Microsoft is cutting roughly 3,200 jobs from Xbox, about one-fifth of the division, and the market should not file this under ordinary tech cost discipline. This looks more like a failed growth model being forcibly repriced. Xbox CEO Asha Sharma put it bluntly in the internal memo: “Our business today is not healthy.” Then the line that matters: “We must reset XBOX.” The real issue is Game Pass Microsoft spent years trying to turn Xbox into a subscription flywheel. Buy studios, add content, push Game Pass, smooth revenue, increase lifetime value, and make gaming look more like recurring software. That was the theory. The problem is the numbers never matched the ambition. Game Pass was reportedly expected to reach around 77 million subscribers this year. It is closer to 30 million. That gap is not a rounding error. It tells you the product did not scale anywhere near the internal model Microsoft was underwriting. M&A did not fix the economics The Activision Blizzard deal was supposed to deepen the content moat and make Game Pass harder to ignore. Instead, Microsoft is now selling or spinning off studios, cutting more than 350 additional people from payroll, and publishing fewer games. That is not expansion mode. That is portfolio triage. Sharma is shifting capital toward the franchises that actually matter: Minecraft, Candy Crush, Fallout. Everything else has to earn its place. The margin told management the truth Xbox revenue fell in the March quarter, and the division’s profit margin was just 3% for the fiscal year that ended in June. For a company like Microsoft, that is a brutal number. It is especially brutal when the parent company is pouring capital into AI infrastructure, where the market is already demanding proof of returns. Low-margin gaming experiments become harder to defend when Azure and AI are carrying the equity story. The stock read This is probably not a Microsoft thesis-breaker. Xbox is not the core reason investors own MSFT. But it is a useful signal about capital discipline. Nadella is not letting weak consumer assets hide behind the strength of enterprise cloud. The bottom line: these layoffs are not the reset. They are the evidence that the old Xbox strategy already failed.

• 
  DJH32X (@DJH32X) reported 54 minutes ago

  @PatManJones62 @nib95_ All in would mean console only exclusives They are in huge financial trouble and have been for a decade Only Activision is making profit with candy crush, wow and cod.

• 
  … (@taylorsfw4) reported 58 minutes ago

  @yapperaholicc leslie was working 2 jobs to support her husband medical costs and they had a home aid that played candy crush all day so rue had to set up? leslie ain’t just leave rue to take care of her dad lol?

• 
  Asha'man Curtis 🇺🇸 (@ashamancurtis) reported 1 hour ago

  @mcahogarth The problem is that "gaming" has come to mean everything, including solitaire or Candy Crush. Yes, these are games, but playing them isn't "Gaming". "Gaming" is more involved (or can be), usually more time consuming. Like a video game version of a tabletop RPG.