Candy Crush status: app issues and outage reports
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Full Outage Map
Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.
Problems in the last 24 hours
The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Candy Crush. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Candy Crush users through our website.
- Glitches (39%)
- Microtransactions (22%)
- App Crashing (19%)
- Online Features (17%)
- Sign in (3%)
Live Outage Map
The most recent Candy Crush outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Creil
|
Glitches | 1 day ago |
 Waterford
|
Glitches | 4 days ago |
 La Paz
|
Glitches | 6 days ago |
|
Kansas City
|
App Crashing | 10 days ago |
|
Laguna Niguel
|
Glitches | 11 days ago |
 Barcelona
|
Microtransactions | 11 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Candy Crush Issues Reports
Latest outage, problems and issue reports in social media:
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🎲ChristyYamaguchi🎲 (@6wardumaine) reported3rd shift what we doing besides working!? Me: Playing candy crush
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Josh (@Josh47317281) reported@InfinityWard Your game is broken. Rather play candy crush
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Mcsmithltd (@Mcsmithltd) reported@IsDrainBamaged @kylenabecker Well, yes, that's very important. It would certainly be a catastrophe if her phone battery died just as she's about to beat that level of Candy Crush she's been working on for weeks now.
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MargaretG (@alpinesnow55_g) reported@itz_swoops Yup, all this time it was no problem for Candy Crush to be full screen either way. Now, suddenly, they had to change?
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Orrakle(♟,♟) (@Orrakle0) reportedThis "history" is stored in cookies and sold to advertisers. That's why when you get on, Facebook or even open up a game like Candy crush, these shoes keep stalking. So, again, developers thought of a solution to this problem and that brought about the game changer — Web 3.0✨
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Mo_ (@tomideeeee) reported@CandyCrushSaga my candy crush app has been freezing repeatedly during gameplay for over six months. This causes me to lose progress, lives, and boosters. The app is fully updated, but the issue still continues. This happens regularly and has made the game very frustrating to use
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Amanda D a r k o Artistry (@AmandaD_arko) reportedIt’s messed up Crash on the Run didn’t even last 2 years under King’s watch. Ohh but you can bet they put all their work into that dumb Candy Crush game. 🙄
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Viral Vinnie (@viralvinnie) reported@thatoldgamerguy Unde4stand I'm in the minority but for me "losing" Spyro, Crash, Tony Hawk, Overwatch, Diablo, Candy Crush, waaay more impactful than one single IP even it COD I'm ok with acquisitions but not this arms race to gobble up everyone from last few years, need some form of 3rd party
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0xEuler (@0xEulers) reported@ZssBecker Gaming is what made mobile Appstore's explode. It's responsible for most of credit cards attached to google and apple accounts. When your addicted to Candy crush entering bunch of numbers doesn't seem like a big problem. Same will happen with wallets.
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Kayleigh'sCreativeWorld (@KayleighsCreat1) reported@TINY1510 @CandyCrushSaga Comment your issue here and maybe they'll respond
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ProReborn (@ProRebornYT) reported@iskra_9 candy crush mtx goes hard, grandma has those social security checks & can’t get past level 8,548. Nothin 5 bucks can’t fix. Oh she’s stuck on 8,550 now. And 8,554, and oh **** she’s spent $1,340
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zaä🌻 (@choco_styls) reported@tanyakanrl candy crush fix
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Fernando (@FernsVacaNieto) reported@Chris_Dring I mean its pretty obvious. Microsoft just bought Zinemax which as a bunch of successful Ip’s Elder Scrolls, Doom, Fallout etc And Abk makes the biggest console seller for both systems Cod and has other big games like Overwatch, Diablo, Crash, Spyro, World of Warcraft, Candy Crush
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ella (@ellaex0tic) reportedive been working on one candy crush level for 5 days and I JUST BEAT IT BUT MY PHONE DIED RIGHT BEFORE THE LEVEL FINISHED SO IT DIDNT SAVE
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Azeez Idowu (@idcabasah) reported@real_mercyeke @CandyCrushSaga Am on level 12177 and no crash nothing playing very well
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olu_meg (@oluyemi720) reported@MobilePunch If you like just down, all looks like empty threats. The new notes are not available. Be using people lives day play candy crush eeen. No problems ohhhh, no problems at all
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Thand (@ThandiMaler) reportedPeople Played games like candy crush and some other games where they had to wait a while for their “lives” to be full again before they can continue. Just a different generation buy same issue.
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Holly (@HollyW8523) reported@CandyCrushSaga i'm on level 832 and i needed to realise the gummi dragon and it didn't appear at all in all of the 27 moves, ive even taken some screenshots to prove it. Can you fix this please? Or give me a life to make up for it?
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Farrukh BaBa (@faru9885) reported@WBGamesSupport The game continously crashing.. And it is getting very difficult to continue the game.. This is happening at my Home wi-fi, office wi-fi and also on the data services.. I also have other games but all of them are working fine.. In my list its Pubg, New State, Candy Crush etc.
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Rebecca Evans (@Becky3456) reported@CandyCrushSaga Your ads are killing me. Honey Baked Ham, Lume/Shannon Klingman M.D., the locker on the ATV ad (whatever that one was) and others, get hung up, you have to start over, you lose the level you were about to win. You should fix your ads so they don't get hung up.
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henny💋 (@israelselah) reportedI’m on level 2000 on candy crush & it’s pretty safe to say I have a problem.
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Scarlett (@CarolineA_M) reportedWell the laptop I was working on is dead. So I guess now I can just play Candy Crush
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Charlotte Lacey (@lottie_thfc) reportedApparently paratici is working as normal on what his candy crush score cause it sure as hell ain't working on transfers
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moody (@elfbarconsumer) reported@imbabyfr it might become a problem for me like i might spiral and start spending money on candy crush
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Steward (@wolfybbad) reported@Ethantmercer @SakshiSugandhi Windows is for me what everyone else says about linux. Today I booted into win11 and my mouse didnt work. Often my file explorers crash completely when just viewing folders, the start menu basically is 50/50 if its gonna work at all and when it does its feeding me candy crush ads
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ice jj fish (@jessicashcarti) reportedcandy crush is the reason i have issues
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Ten Junk Miles - A Runner's Podcast (@tenjunkmiles) reported@PWrunner60 I mean. There’s worse problems. Like Candy Crush :)
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Garlic Boi (@XiJin300ping) reported@CandyCrushSaga @King_Games Stop forcing your bullshit Royale game mode onto me every 2 levels. I do NOT want to play it. Most of the time, I can't even avoid playing it because pressing ok on a window above it still starts it. FIX!
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annika (@annikasteinerr) reportedYou do not want to be around me when I finally beat a candy crush level I’ve been working on for 4 days…
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La_Ona (@ke_kgato) reportedWorking from home has some people, including family members, believing that you're always available to attend to their wants and needs. "But, you're always on your phone?" "Yes, ke busy... working on my phone." Kgotsa o ithaya gore ke tshameka candy crush nare? 😑