Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (41%)
• Sign in (28%)
• App Crashing (17%)
• Online Features (7%)
• Microtransactions (7%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Brighton	Glitches	3 days ago
Brighton	Sign in	6 days ago
Brighton	Sign in	7 days ago
Brighton	Glitches	7 days ago
Montceaux-lès-Provins	Glitches	8 days ago
Delhi	App Crashing	12 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Husky Softball Fan (@PierceCoAlcohol) reported 8 minutes ago

  I heard candy crush was the problem

• 
  Sassy Southern Blonde (@SassySouthBlond) reported 9 minutes ago

  @60Minutes This man has pushed for unaffordable healthcare for years and now wants to pretend people not being able to afford having kids is due to women playing Candy Crush. People working in govt are so out of touch of reality.

• 
  EvilCat (@Evilkatto) reported 11 minutes ago

  @Luseraphiel @tajbanis @BleuSpheres I think the problem is that we call very disparate things "games". At least I'd separate gamey games and cinematic experiences (CinEx anyone?). I even have my doubts if Candy Crush (the original, from the web portal) should be in the same category as Candy Crush Saga (MTX-based).

• 
  Kynnigos (@kynnigos) reported 12 minutes ago

  @The_Epic_Mike they really think candy crush and farmville makes them gamers the problem is that the development companies believe this too they think they can convert the candy crush crowd to AAA games, which is just pure insanity I know zero women who own a PS5 or Xbox, zero, none

• 
  Ryan (@RyanHampton) reported 12 minutes ago

  People need to quit strawmanning this. The dude didn't say "if we get rid of candy crush the birthrate will explode exponentially." Now ,there are probably a myriad of reasons why you can't afford a studio apartment off your college degree and your parents could afford a house off of your non-educated dad's income. Part of that is probably because of the racket the government has turned higher education into. Your dad may have had more marketable skills despite his lack of educational affluence. It's possible to call attention to the problems of being distracted by cell phones and recognize structural economic issues at the same time. But it's also worth noting that the solutions to these structural economic issues often aren't what a lot of people think they are.

• 
  Steven B (@Steven_B_90) reported 12 minutes ago

  @JRedDubDeuce Astros are going to be in big trouble when the league discovers Joe Espada put Candy Crush on Altuve’s iPad

• 
  Lainie (@SteelyLan) reported 16 minutes ago

  @GrageDustin Genuinely curious to hear how this is the result of a staffing problem? Do we want an officer on every street corner playing candy crush most of the time? We do need more staffing for other purposes but IMO if the force was at full capacity it's not going to stop these incidents.

• 
  zae p (@notzaep) reported 18 minutes ago

  @CandyCrushSaga my problem with y’all is that this “RNG” in y’all’s game is so fake. When I have the gold bars, I never am in a good position at the end of the level to spend them, but the moment I don’t? I end the game with 5 color bombs, wrapped, striped candy, etc. Fix that

• 
  Not Jeremy Hambly (@NotJeremyHambly) reported 19 minutes ago

  @MatrixMysteries These fat ******* act like they pressed for time. We know your ho *** ain’t working, bish. Get off of the Candy Crush and ******* figure it out.

• 
  Feminist Baddie for Peter Obi (@Ewonubari_) reported 21 minutes ago

  Candy crush is working last nerve and I just want to fight.

• 
  Das Brute (@Justin7heBrute) reported 22 minutes ago

  @LizzieMarbach Women are just so bad at playing them which is the real crux of the issue. Like 5 year old boys can crush them at anything that isn't...candy crush

• 
  Naran Row-Spaulding (@NRSmaine) reported 26 minutes ago

  @unquirer How incredibly sad is this? Talk about "Flailing at fictitious Windmills." It's so very clear -- the Directionless, the Lonely, the Disconnected -- no longer working, kids grown and gone - they've lost "life context." If they weren't doing this, it would be Candy Crush in a dark living room, or gambling the 401K at Bangor Slots, or maybe pursuing a new "love interest" in Nigeria, with a future slot on Reality TV. Too bad they can't figure out a "way to waste their time" that isn't more impactful and productive in the Real World.

• 
  Shawn (@BlueCow_Betting) reported 28 minutes ago

  @MrWaDdLeSeY @TJWilkinson @ArcRaiderAlerts You’re delusional, my lobbies have been mostly friendly for weeks and nothing has changed. It’s literally a PVPVE game, and a EXTRACTION shooter.. the folks the come on here and cry because they occasionally get shot at need to go play candy crush and get their dopamine fix there

• 
  Alex Minecan (@alecsandrull) reported 32 minutes ago

  Meta charges you up to 4x more per impression on Audience Network placements that convert at near-zero And the toggle to turn them off is buried 3 menus deep in ad set settings When you launch a Meta ad it runs on 4 placements by default: Facebook Feed, Instagram Feed, Stories/Reels, and Audience Network. You probably know about the first 3. The 4th is where Meta sends your ad to random apps and websites to fill cheap inventory Audience Network CPMs are cheap. $1-3. That looks good in your dashboard. The problem: conversion rates on Audience Network are near-zero for ecom because the "viewer" is playing a mobile game and your ad is a banner they accidentally tapped trying to close it. The click was accidental. She didn't want your product. She wanted to get back to Candy Crush Your ad dashboard shows a blended CPM across all placements. The $6 CPM you see is actually $14 on Facebook Feed (where people buy) and $2 on Audience Network (where nobody buys). Meta blends them to make the number look good. Your real cost to reach a buyer is $14. You think it's $6 The fix: - go to ad set level - click "Placements" - switch from "Advantage+ Placements" to "Manual Placements" - uncheck "Audience Network" entirely - while you're there uncheck "Messenger" too (same problem, different placement) Your CPM will "increase" on the dashboard because you removed the cheap garbage placements. Your cost per PURCHASE will decrease because every impression now goes to a placement where people actually buy things One operator turned off Audience Network and Messenger. Dashboard CPM went from $8 to $13. Cost per purchase went from $22 to $14. He was paying $22 per customer while Meta showed him an $8 CPM that included thousands of accidental taps from people playing mobile games Meta defaults to all placements because Meta gets paid per impression regardless of whether it converts. The more placements your ad runs on the more impressions Meta sells. Their incentive is volume. Your incentive is conversions. These are different goals. The default setting serves their goal not yours 3 clicks deep in your ad settings. 2 minutes. Your cost per purchase drops and your dashboard finally shows real numbers instead of blended fiction

• 
  MichaelScarn (@m_depo34) reported 33 minutes ago

  @thomaslhorrocks Imagine believing the argument is that candy crush is the problem and not a placeholder/analogy for the overall problem of materialism… also blaming costs doesn’t hold water when you learn that poorer people are having more kids than the rich.

• 
  dil (@khylnq) reported 35 minutes ago

  @KJavierFM mf got serious skill issue and blame it on the game. go uninstall the game and play some candy crush instead

• 
  DJH32X (@DJH32X) reported 38 minutes ago

  @PatManJones62 @nib95_ All in would mean console only exclusives They are in huge financial trouble and have been for a decade Only Activision is making profit with candy crush, wow and cod.

• 
  Hamzart ✊🏿🇳🇬 (@Hamzart_B) reported 39 minutes ago

  @The_Chidimma We handle real-life problems and not SUWE or Candy Crush

• 
  sugar (@givemommymon3y) reported 41 minutes ago

  @CandyCrushSaga @Xbox can u fix the app my game has been down for like 3 days im losing the race g

• 
  𝘑𝘪𝘮𝘣𝘰 𝘎𝘩𝘰𝘶𝘭𝘴𝘣𝘪𝘦 (@chloroneural) reported 44 minutes ago

  it's like seeing someone you know crash out from **** years ago, and now after intervention, every six weeks they have a new addiction (did you hear about candy crush?) and they just can't quite get it together.

• 
  tshi art (@ArtTshi) reported 47 minutes ago

  @_laurabee_x @johndrewmarkley The problem is that those deceptive stats benefit no one -candy crush players don't care about the "gamer" label -male gamers are upset to be lumped in with candy crush players -female gamers are upset because it groups them with the wrong demographic ("women" instead of "gamer")

• 
  Participator (@NickGomenis) reported 50 minutes ago

  @LateNightCandi_ 20-30% And im not including women who play mobile games like candy crush. Talking about real games. And I would actually agree except the last about 3-4 years has seen a massive industry wide push in high profile games and studios that feels 100% forced New ips, no issue

• 
  Techguy (@paradoxx97) reported 50 minutes ago

  @Cyberdost Let me tell you the reality. I have visited cyber cell for atleast 20 times and I have never seen your officers working. They are either watching reels, playing candy crush or having chit chat with colleagues over cup of tea.

• 
  mary mazzulla overeem melendez (@marylovesrafael) reported 50 minutes ago

  @CandyCrushSaga I’m having issues hitting the the play button please fix #CandyCrushSaga #CandyCrushproblems it say try again later

• 
  Scarebro 💀 🦴 (@TheScarebro) reported 58 minutes ago

  @Fernan1393 @prettyantipod The Internet just keeps getting shittier. Before it was just the nerds who knew how to get a modem working. Then it was the people who could afford cable and a computer. Then it was the libtards who could buy an iPhone. And then it got to the point even grandma had a phone for Candy Crush and Facebook. The DV is just the talk radio fanbase escaping containment from Facebook as radio dies and transitions to streaming. Except without the awareness that the Internet needs to stay on the Internet, because there was always that one crazy person on a forum or a Usenet group who would totally visit you and stab you in the face if he could put an address to your username.

• 
  R33N (@r_esiems) reported 60 minutes ago

  Candy Crush legit getting on my nerves, fix the new update would ya

• 
  Ryan (@Ryan25700722538) reported 60 minutes ago

  @Roo_VT See, the problem there is that mobile games skew the statistics and candy crush isn't exactly what people are talking about when they talk about video games.

• 
  Mad Meon (@AndrssTerranova) reported 1 hour ago

  @not__vee I would view this "study" with the same skepticism as the one that said "most gamers were women" by including mobile games like Candy Crush. Also, the powers that be seem to have no trouble not listening to the customer base. Why would they listen now?

• 
  Buford H. Beauregard, Jr. (@BigFordBeau) reported 1 hour ago

  @notnguyenonline No like i show up to work and do my **** and leave. It doesnt feel like a career or like im working towards anything. If i play candy crush at my desk 60% of the time so be it idgaf

• 
  ademiji💗 (@j1s0l4_) reported 1 hour ago

  This is such a non-issue, but I was playing candy crush the other day. I was in a challenge that I was very close to winning, and I had a timed booster, I'll lose both if I lose a level. Wasted all my hard-earned gold bars on extra moves on this stupid level