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Candy Crush

Candy Crush status: app issues and outage reports

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Full Outage Map

Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Candy Crush. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

  • 33% Glitches (33%)
  • 26% Microtransactions (26%)
  • 23% Online Features (23%)
  • 18% App Crashing (18%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

CityProblem TypeReport Time
Bois-Colombes Microtransactions 2 days ago
Isola Maggiore Online Features 3 days ago
Overland Park App Crashing 5 days ago
Barcelona Microtransactions 7 days ago
Castellbisbal Online Features 8 days ago
Valencia Online Features 8 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • mark_dunny10
    Mark Dunn (@mark_dunny10) reported

    @CandyCrushSaga you killed my win streak bc the last dino wouldn’t drop for no reason and I’m so mad fix ur game. I was cooking

  • 6wardumaine
    🎲ChristyYamaguchi🎲 (@6wardumaine) reported

    3rd shift what we doing besides working!? Me: Playing candy crush

  • lostheel
    Rob (Burner lol) (@lostheel) reported

    @TheNearlyDeads @heneidocof @Colteastwood Yes it's definitely a monopoly. They won't just have CoD. They get Crash, Spyro, Diablo, Warcraft, Starcraft, WoW, Candy Crush plus the Activision, Blizzard and King Catalogue of games. They aren't just paying $69Billion for one game. That would be nuts.

  • Ibukunnn__
    ibbie💕 (@Ibukunnn__) reported

    when candy crush realizes im getting too powerful, they make me lose my game and when i wanna use my gold to give me more moves they pull the ‘bad internet card’. fix up @CandyCrushSaga

  • GrizzyGrey
    Baba Voss (@GrizzyGrey) reported

    This candy Crush thing might actually be a problem oh. Someone just tried to talk to me and I just needed to finish the race first lmao. Thank God we're no longer looking for wife 🙏🏽🙏🏽

  • nobodyaskedme7
    thoughtsnobodyasked4 (@nobodyaskedme7) reported

    @CandyCrushSaga why can't i log into my king account? Says connection error multiple times on app

  • Queendemetriak
    queendemetria (@Queendemetriak) reported

    People with AI tools now are so addicted like I was back in 2013 playing Candy crush is spending a lot of money in more credit just to keep playing! More credits, more credits, more credits, more credits, more credit more credit more credit more credit more credit lol! I couldn’t stay like days in the same level until I realize I had a problem and I needed Jesus and then the place was closed!

  • CarolineA_M
    Scarlett (@CarolineA_M) reported

    Well the laptop I was working on is dead. So I guess now I can just play Candy Crush

  • stheisen21
    Steven Theisen (@stheisen21) reported

    Pretty sure the Miami cameraman is playing candy crush while he’s working cuz how can you be this bad?

  • ProRebornYT
    ProReborn (@ProRebornYT) reported

    @iskra_9 candy crush mtx goes hard, grandma has those social security checks & can’t get past level 8,548. Nothin 5 bucks can’t fix. Oh she’s stuck on 8,550 now. And 8,554, and oh **** she’s spent $1,340

  • GamingFirefigh1
    GamingFirefighter (@GamingFirefigh1) reported

    @EverbornSaga @Microsoft @ATVI_AB And since the deal is about mobile and Candy Crush, I’m sure that Xbox will have no problem with that whatsoever 😌.

  • mutale019
    mute. (@mutale019) reported

    Micro transactions are only a problem when you’re broke. Because me once I touched decent money splashing the occasional k16 on candy crush isn’t a problem.

  • _STARGIIIRL_
    stallion (@_STARGIIIRL_) reported

    Im protesting candy crush. I think I’m on day 5 or something and as an addict that’s pretty something. Go to hell candy crush! Or rather candy CRASH bc the damn app always crashing!!

  • vulcan_sheb
    shelb (@vulcan_sheb) reported

    @CandyCrushSaga Listen— I know this is a first world problem but I was just on level 1034 and IT NEVER DROPPED THE THIRD CHERRY. I wasted almost 100 gold bars on extra moves and lost my streak. Candy crush has ruined me.

  • HollyW8523
    Holly (@HollyW8523) reported

    @CandyCrushSaga i'm on level 832 and i needed to realise the gummi dragon and it didn't appear at all in all of the 27 moves, ive even taken some screenshots to prove it. Can you fix this please? Or give me a life to make up for it?

  • clopez8585
    Cathy Lopez (@clopez8585) reported

    @CandyCrushSaga what's the damn problem, everytime I add a card it decides to not work correctly, don't know why I bother anymore

  • iPeetaBred
    iPeetaBred (@iPeetaBred) reported

    I don’t care if you’re working as a caregiver, don’t scroll Facebook, Instagram Reels, or play a candy crush knockoff DURING a movie at the theaters. Didn’t even turn down phone brightness. #noCourtesy #antMan

  • Becky3456
    Rebecca Evans (@Becky3456) reported

    @CandyCrushSaga Your ads are killing me. Honey Baked Ham, Lume/Shannon Klingman M.D., the locker on the ATV ad (whatever that one was) and others, get hung up, you have to start over, you lose the level you were about to win. You should fix your ads so they don't get hung up.

  • JuhspamB
    Juhspam ***** (@JuhspamB) reported

    .@CandyCrushSaga y’all need to stop with FORCING us to play the stupid lil tournament for the 500 gold bars MULTIPLE times a day. You used to be able to exit it and now we HAVE to join or force close the app and restart. I spend too much money on it to be this annoyed. Fix please

  • Lilou35301195
    Anaëlle🍋 (@Lilou35301195) reported

    @JohnMcD51511070 @pacific101 @mcuban Why is this is ok then and not forgiving student loans? We should forgive the mistake of this 24 year old who is working on a knock-off candy crush app and not the rest of the country?

  • im_roy_lee
    Roy (@im_roy_lee) reported

    here's my two cents on this as a random gen z kid first impression: i only wanna see this sort of font when i open duolingo or candy crush, not 24/7 when im on my phone. feels too silly. when you're taking a swing so big as to change the entire default ux of an iphone, you need mass consumer adoption to win and can't get away with just being a prosumer tool so, here's my thoughts on every single proposed feature as it relates to me: - reading list: i read maybe 2 books a year, which is 2 more than 99% of my friends. - personalized weather: i rarely open the weather app bc i don't care that much and would never even opt for a "weather app widget" much less a daily notification about it on my home screen - drafts email replies: before starting company, i literally had ~zero use for my email, much less drafting emails of my own. i consistently wonder how useful this will be to non-prosumers as a primary data source - prepares you for meetings & trips: think this is personally more nifty than necessary, but this potentially seems like a more useful feature. ie if im going to the beach and never bought sunscreen, would it try and remind me of that? feels too good to be true based on current llms, but that could be cool - suspicious charges: i feel this problem is completely solved for me with just an email from my bank. my cards never get stolen - reminders: i never use the reminder app because i am too lazy to type in a reminder and arrogantly assume that i can just remember to do the thing - tracks your health: i'm most interested to see this. a problem i have with all "AI" health apps is that i don't wanna see a dashboard + score + chatbot; i want something that actually gets me out of the door and taking steps or going to the gym, which is definitely doable with llm - one tap intel on wherever you are: my particular use case i got excited about is that i would personally love some sort of agent that proactively suggests events i or a girlfriend might find interesting. tickets just dropped for a rave of an artist someone im talking to likes? i would like to know + buy i am very interested to try it, this is exciting and more net new than 99% of consumer ai tech i've seen

  • SplavidG
    Splavid Ganderbar (@SplavidG) reported

    @tcTekk_ @RavenSoftware @InfinityWard People that still play this game at this point are nothing but CoD shills. It’s like candy crush with guns with how predatory they are with selling blueprints for broken guns and just rotating broken metas every couple months.

  • Hashimite733
    Yusuf Hashim (@Hashimite733) reported

    @CandyCrushSaga Slow and steady

  • israelselah
    henny💋 (@israelselah) reported

    I’m on level 2000 on candy crush & it’s pretty safe to say I have a problem.

  • magggwai
    Magitheth (@magggwai) reported

    My dad would never do something like this he understands the need to win. Him and I have been in a candy crush battle since I was a teenager. We’ve both beat over 4000 games with no purchases. It’s a problem.

  • Shneezuz
    LIZZY (@Shneezuz) reported

    @kimihiti the stupid meme is rooted in misogyny because, to whoever made it, all girls know how to play is candy crush. that is a misogynistic ideal to hold, and as a woman who plays a wide assortment of games you have no right to accuse me of being a part of the problem

  • Remy_47
    🐱Remy🇦🇷 (@Remy_47) reported

    @Mr_Bluepoint financial problems? Activision already said that they wanted to expand their horizons, that's why they looked for Meta, EA, etc. to buy it, nobody was encouraged to buy it except Microsoft, ABK was thinking of pure call of duty and Candy Crush saw that Ivan was on his way to SE

  • faru9885
    Farrukh BaBa (@faru9885) reported

    @WBGamesSupport The game continously crashing.. And it is getting very difficult to continue the game.. This is happening at my Home wi-fi, office wi-fi and also on the data services.. I also have other games but all of them are working fine.. In my list its Pubg, New State, Candy Crush etc.

  • ariannafaudoaaa
    𝖆𝖗𝖎𝖆𝖓𝖓𝖆 (@ariannafaudoaaa) reported

    Downloaded this game on Aris phone earlier today & I haven't put her phone down since. It's like candy crush in a way but you fix a little disney town with the rewards

  • Tofunmi79410228
    Tofunmi (@Tofunmi79410228) reported

    @CandyCrushSaga l just got a new phone and l want to get back my candy crush account. The problem now is that l can't remember my password and l have been trying reset password since but l have not gotten any mail from you guys. Please l need to retrieve my account.