Candy Crush status: app issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

• Glitches (40%)
• Microtransactions (23%)
• App Crashing (20%)
• Online Features (14%)
• Sign in (3%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

City	Problem Type	Report Time
Creil	Glitches	4 days ago
Waterford	Glitches	6 days ago
La Paz	Glitches	8 days ago
Kansas City	App Crashing	12 days ago
Laguna Niguel	Glitches	14 days ago
Barcelona	Microtransactions	14 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GOLDENVICTORYMAN (@BigotsCryForMe) reported 4 minutes ago

  @Villgecrazylady There is evidence that playing video games increases problem solving skills. But I never played Candy Crush.

• 
  D3SHAWN D. (@papa_smurf16) reported 4 minutes ago

  @CandyCrushSaga candy crush friends needs a improvement update for Android, been waiting on one for while now. I tried deleting the app and got it back it keep lagging and taking me out the game. Please fix. It's one of my favorites.

• 
  Gabriella maryunex (@Gabrielaoj14) reported 5 minutes ago

  @spanted9 @GooglePlay @CandyCrushSaga You should message Tylopro on instagram and they’ll help rectify the issue with your account cause the google support team doesn’t help or respond to customers anymore

• 
  MargaretG (@alpinesnow55_g) reported 7 minutes ago

  @itz_swoops Yup, all this time it was no problem for Candy Crush to be full screen either way. Now, suddenly, they had to change?

• 
  Mo_ (@tomideeeee) reported 9 minutes ago

  @CandyCrushSaga my candy crush app has been freezing repeatedly during gameplay for over six months. This causes me to lose progress, lives, and boosters. The app is fully updated, but the issue still continues. This happens regularly and has made the game very frustrating to use

• 
  That Gamer Mom! (@ThatGamerMom1) reported 9 minutes ago

  @moreelen I think the problem is the disparate objectives of the players themselves when it comes to what they play. In my experience, the Venn diagram of people who have sunk 100s of hours into an AAA game and people who have played hundreds of hours of Candy Crush is two circles. There

• 
  HUSS (@huss_ac) reported 12 minutes ago

  cant stop buying candy crush lives this is a problem

• 
  Smokey (@SmokeyOYK) reported 14 minutes ago

  @CandyCrushSaga @emoamoeba FIX UR CONNECTION ISSUES

• 
  Dr. Reverend Crush Ph.D (@ReverendCrush) reported 19 minutes ago

  @EricVBailey OOooh one of my old game dev instructors in college _hated_ Candy Crush. This was the time when King was in hot water for ripping off another dev's work, so perfectly understandable. It'll probably be Microsoft's problem to deal with soon...

• 
  Orrakle(♟,♟) (@Orrakle0) reported 25 minutes ago

  This "history" is stored in cookies and sold to advertisers. That's why when you get on, Facebook or even open up a game like Candy crush, these shoes keep stalking. So, again, developers thought of a solution to this problem and that brought about the game changer — Web 3.0✨

• 
  Kayleigh'sCreativeWorld (@KayleighsCreat1) reported 26 minutes ago

  @TINY1510 @CandyCrushSaga Comment your issue here and maybe they'll respond

• 
  Mel UG (@eagleeye_Pam) reported 29 minutes ago

  @real_mercyeke @CandyCrushSaga Money is not the solution to every problem.

• 
  henny💋 (@israelselah) reported 33 minutes ago

  I’m on level 2000 on candy crush & it’s pretty safe to say I have a problem.

• 
  marro-2k (@WaveScoreGames) reported 34 minutes ago

  The best gaming platform + a hit users <3 ads candy crush demographic & esport audience building game -incentives influencers prize purse marketing = massive crowds major problems....solved 4 AREAS OF REVENUE not normal massive disruption.....

• 
  Cecily Ward (@Cec1ly_Ward) reported 38 minutes ago

  game, and checking leaderboard each time as well. I was first place by 700k and going nonstop so how? @CandyCrushSaga hopefully the cheating detection system was working but can’t help but feel robbed. #CandyCrushAllStars

• 
  Al Azhimi (@qazwww) reported 40 minutes ago

  @CandyCrushSaga Look at policy and Terms of US why AL See that in seriosly problem u are adolescent street go on

• 
  ella (@ellaex0tic) reported 44 minutes ago

  ive been working on one candy crush level for 5 days and I JUST BEAT IT BUT MY PHONE DIED RIGHT BEFORE THE LEVEL FINISHED SO IT DIDNT SAVE

• 
  nicole3791, B.A. (@nicole37911) reported 45 minutes ago

  @CandyCrushSaga there's a problem with my app... whenever there should be the offer to load additional moves and the round candy, the app keeps loading and loading and loading but nothing happens

• 
  🌸✨pat-patricia-trish🌿🍄 (@patriciagarrod2) reported 45 minutes ago from City Centre, Manitoba

  What's up with @CandyCrushSaga ?!?! It can't retrieve my progress!?!? I was over 7000 levels in!!! Please fix this! #Fixit #candycrush

• 
  Steven (@playsbyme) reported 50 minutes ago

  .@nypdnews offices working hard at 125th 2/3 station. And by working hard, I mean staring at their cell phones trying to win candy crush. @nycmayor

• 
  kevin 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@kevinkane14) reported 51 minutes ago

  @CockertonMark No way, I have enough problems. Level 578 in candy crush is my no1 priority at the moment.

• 
  𝕧𝕖𝕟𝕖𝕥𝕚𝕒𝕟𝕤𝕡𝕣𝕚𝕟𝕘 (@venetianspring) reported 52 minutes ago

  Candy Crush not loading in Facebook.😭 I get a white page. No explanation. No error message. @CandyCrushSaga

• 
  mcgss1974 (@MCGSS1974) reported 52 minutes ago

  @Denise4bbc I gathered myself after a few minutes and eased back out of the house when legs started back working before being seen and went to Starbucks and played candy crush till my usual time to come home came

• 
  Yusuf Hashim (@Hashimite733) reported 53 minutes ago

  @CandyCrushSaga Slow and steady

• 
  Equilibriumcow (@equilibriumcow) reported 54 minutes ago

  @PropterMalone @MBZachariades @mattyglesias Yeah I have no problem with this. I would love for us to drop the pretext and just remove the cops from playing candy crush in their SUVs to playing candy crush on the trains.

• 
  gabriella (@gabriel91842784) reported 55 minutes ago

  talk and process my problems❌play candy crush 24/7✅better than therapy fr

• 
  👑Chukwuemeka (@Olafthegodd) reported 55 minutes ago

  I really wanna play some of the games IG and Facebook be advertising, problem is they don’t exist. Just another spin-off of candy crush.

• 
  𝖆𝖗𝖎𝖆𝖓𝖓𝖆 (@ariannafaudoaaa) reported 55 minutes ago

  Downloaded this game on Aris phone earlier today & I haven't put her phone down since. It's like candy crush in a way but you fix a little disney town with the rewards

• 
  Rhonda Santis (@lib_crusher) reported 58 minutes ago

  Crime is a big issue on voters minds. They head to the polls to decide on which platform they like best: 1. More cops to lecture crime victims 2. More cops to ensure each officer gets 1 hour of on-duty candy crush per shift 3. More cops to develop a new pro-cop candy crush

• 
  Mcsmithltd (@Mcsmithltd) reported 1 hour ago

  @IsDrainBamaged @kylenabecker Well, yes, that's very important. It would certainly be a catastrophe if her phone battery died just as she's about to beat that level of Candy Crush she's been working on for weeks now.