Candy Crush status: app issues and outage reports
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Full Outage Map
Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.
Problems in the last 24 hours
The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Candy Crush. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Candy Crush users through our website.
- Glitches (33%)
- Microtransactions (26%)
- Online Features (23%)
- App Crashing (18%)
Live Outage Map
The most recent Candy Crush outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bois-Colombes
|
Microtransactions | 1 day ago |
 Isola Maggiore
|
Online Features | 2 days ago |
 Overland Park
|
App Crashing | 4 days ago |
 Barcelona
|
Microtransactions | 7 days ago |
|
Castellbisbal
|
Online Features | 7 days ago |
|
Valencia
|
Online Features | 8 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Candy Crush Issues Reports
Latest outage, problems and issue reports in social media:
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jaybwfc (@howfenbwfc) reported@BoxingKingdom14 AJs having more problems on candy crush than Deontay would give him.
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Maxine AG (@maxine41823) reported@CandyCrushSaga don’t like the portrait way to play Candy Crush…prefer landscape….how do we fix this
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Joy Tsai (@kiba226) reported@CandyCrushSaga The candy falling speed for 1.250.0.2 is too slow, I don’t like it. Can you please change it back?
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🌸✨pat-patricia-trish🌿🍄 (@patriciagarrod2) reported from City Centre, ManitobaWhat's up with @CandyCrushSaga ?!?! It can't retrieve my progress!?!? I was over 7000 levels in!!! Please fix this! #Fixit #candycrush
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Erin just wont go away. (@JFCnotagain) reported@SommSelectLS Smart people would understand their demographics. Sadly, this isn’t you. Candy crush is great for slow time.
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Tofunmi (@Tofunmi79410228) reported@CandyCrushSaga l just got a new phone and l want to get back my candy crush account. The problem now is that l can't remember my password and l have been trying reset password since but l have not gotten any mail from you guys. Please l need to retrieve my account.
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Equilibriumcow (@equilibriumcow) reported@PropterMalone @MBZachariades @mattyglesias Yeah I have no problem with this. I would love for us to drop the pretext and just remove the cops from playing candy crush in their SUVs to playing candy crush on the trains.
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VechainNode Ⓥ (@VechainNode) reported@CandyCrushSaga The all stars portion at the top of the events screen is not showing or loading at all. Is this a known issue or how can this be fixed? Thank you.
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Holly (@HollyW8523) reported@CandyCrushSaga i'm on level 832 and i needed to realise the gummi dragon and it didn't appear at all in all of the 27 moves, ive even taken some screenshots to prove it. Can you fix this please? Or give me a life to make up for it?
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Fernando (@FernsVacaNieto) reported@Chris_Dring I mean its pretty obvious. Microsoft just bought Zinemax which as a bunch of successful Ip’s Elder Scrolls, Doom, Fallout etc And Abk makes the biggest console seller for both systems Cod and has other big games like Overwatch, Diablo, Crash, Spyro, World of Warcraft, Candy Crush
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承⁷ (@nigiriwaste) reported@louvjinmin No trust it really is just candy crush,you have to finish the levels to get stars and the more stars you have the more cutscenes you get so BTS can fix up the island and what not
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Smokey (@SmokeyOYK) reported@CandyCrushSaga @emoamoeba FIX UR CONNECTION ISSUES
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Steward (@wolfybbad) reported@Ethantmercer @SakshiSugandhi Windows is for me what everyone else says about linux. Today I booted into win11 and my mouse didnt work. Often my file explorers crash completely when just viewing folders, the start menu basically is 50/50 if its gonna work at all and when it does its feeding me candy crush ads
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Garlic Boi (@XiJin300ping) reported@CandyCrushSaga @King_Games Stop forcing your bullshit Royale game mode onto me every 2 levels. I do NOT want to play it. Most of the time, I can't even avoid playing it because pressing ok on a window above it still starts it. FIX!
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𝕧𝕖𝕟𝕖𝕥𝕚𝕒𝕟𝕤𝕡𝕣𝕚𝕟𝕘 (@venetianspring) reportedCandy Crush not loading in Facebook.😭 I get a white page. No explanation. No error message. @CandyCrushSaga
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syd💜 (@sydneysartori) reportedthis is such a non-issue but this candy crush level i had to bring down cherries and tell me why the last cherry was just sitting above a singular space where candy cant go and there was literally nothing i could do i had 15 moves left cause i was on a LONG *** STREAK and i lost.
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Mike Tron (@MikeTron15) reported@CandyCrushSaga Why did you switch to portrait mode? Why do you try to fix things that aren’t broken? This is the last straw, in done with it.
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SONG MINGI PINK HAIR addicted ⩜⃝tz 🫧 (slow) (@AkiraElrien) reported@dingddeonghwa I'm also very slow at this game, but even with candy crush I'm not good :')
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Scott Benzie (@SwBenzie) reported@Pagmenzies @MelissaMbarki The hilarious thing about the tiktok boogeyman is these are the same people that have no problem clicking "give app access to your photos and storage" for a round of Candy Crush.
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Fernando (@FernsVacaNieto) reported@VGC_News Hiw many IP’s will Microsoft have bought in the last 2 years if this deal goes thru? Call of Duty (biggest multiplayer), Overwatch (big multiplayer, Elder Scrolls, Doom, Workd ofvWarcraft,?Fallout, Diablo, Crash, Spyro, Evil Within, Tony Hawks Proskater, Wolfenstein, Candy Crush
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bewafa (@midudududududu) reported@CandyCrushSaga Logging in any account with apple, facebook or email shows connection error. I am in level 3632 but the log in works with other devices with email and that
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AAA (@aa03690) reported@Annarghhhhh @yggsadrill There are plenty of dudes who played candy crush who saw that meme and thought to themselves “damn” just like women who play shooters. I do understand what you’re arguing. I just truthfully don’t believe this is the place to be doing it. There are so many much bigger issues rn
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Smokey (@SmokeyOYK) reported@CandyCrushSaga @noellethoughts why ur servers down blud
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Isobel Fox (@pet_wife) reported@ManicTeletubbie i posted it right after i watched a guy playing candy crush on his phone barrel through a group of people trying to get off the train - then he turned around and looked pissed off like “what was their problem”
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mcgss1974 (@MCGSS1974) reported@Denise4bbc I gathered myself after a few minutes and eased back out of the house when legs started back working before being seen and went to Starbucks and played candy crush till my usual time to come home came
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Drexxel (@Drexxel1996) reported@girlderping Tbf the market for video games is still hugely leaned toward Men. A lot of the statistics for women making up 50% or more is often due to mobile games like Candy Crush. No issue with gals playing games obviously but its still a male dominated market
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zaä🌻 (@choco_styls) reported@tanyakanrl candy crush fix
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Scott Everett (@eng2311) reported@CandyCrushSaga please undo this awful update. Game play is tooooo slow. I know you want to eat up more of the bonus timers, but really?
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DuNnOwHoxd (@DuNnOwHoxd) reported@EnderOpz @kyuukoku_verion @xKerkes I would love to see more people argument their thoughts like this, not just "oMg ItS cAnDy CrUsH" or "go pop your bubbles". Over time it gets annoying and never resolves the problem....
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AlwaysAJeff #FreePalesine 🇵🇸 (@JeffreyLucifer) reported@Villgecrazylady Candy crush was tetris on steroids. But it wasn't nearly as good for problem solving since any skill is hidden behind the hypnotic colors