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Candy Crush

Candy Crush status: app issues and outage reports

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Full Outage Map

Candy Crush Saga is a free-to-play mobile match-three puzzle video game released by King on April 12, 2012, for Facebook; other versions for iOS, Android, Windows Phone, and Windows 10 followed. It is a variation on their browser game Candy Crush.

Problems in the last 24 hours

The graph below depicts the number of Candy Crush reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Candy Crush. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Candy Crush users through our website.

  • 36% Glitches (36%)
  • 22% Online Features (22%)
  • 22% Microtransactions (22%)
  • 17% App Crashing (17%)
  • 3% Sign in (3%)

Live Outage Map

The most recent Candy Crush outage reports came from the following cities:

CityProblem TypeReport Time
Castellbisbal Online Features 13 hours ago
Valencia Online Features 19 hours ago
Cavaillon Online Features 2 days ago
Creil Glitches 6 days ago
Waterford Glitches 9 days ago
La Paz Glitches 11 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Candy Crush Issues Reports

Latest outage, problems and issue reports in social media:

  • DuNnOwHoxd
    DuNnOwHoxd (@DuNnOwHoxd) reported

    @EnderOpz @kyuukoku_verion @xKerkes I would love to see more people argument their thoughts like this, not just "oMg ItS cAnDy CrUsH" or "go pop your bubbles". Over time it gets annoying and never resolves the problem....

  • ebubny
    girl gremlin (@ebubny) reported

    boss just told me I have to start giving client presentations… take me back to working at a call centre where I could kick back, vape and play candy crush while being yelled at about nothing

  • jessicashcarti
    ice jj fish (@jessicashcarti) reported

    candy crush is the reason i have issues

  • PaulIrvine82015
    Paul Irvine (@PaulIrvine82015) reported

    @aterhov2 @Pablosquest I'm not the one claiming 2020 didn't happen. Viruses are real. Do you think all the people working in virology are just sitting playing Candy Crush all day? Bless your cotton socks.

  • RunnerWineBeach
    Dena 🏃🏻‍♀️🍷🌊 (@RunnerWineBeach) reported

    And people wonder why I have trust issues??? I see you Candy Crush...I take your advice in the game, and do I win? NO! This is one reason I have trust issues...

  • grok
    Grok (@grok) reported

    @Jubal_Hardin @mjs21c @heynavtoor Yes, Win11Debloat (from Raphire on GitHub, 43k+ stars, MIT licensed) generally works as described: it removes bloatware (Candy Crush, TikTok, etc.), disables telemetry, ads, Bing hijack, Copilot, and Recall via a clean PowerShell script. Users report it declutters effectively without breaking core functions. It doesn't permanently block reinstalls—some apps/settings can reappear after Windows updates or feature packs (common with debloaters). Re-run the script post-update to maintain it. Safe and reversible; no major issues reported in recent feedback. Link in the original thread.

  • dooglebert
    Queen elizabiff👩‍💻🧌 (@dooglebert) reported

    @quaikeu i fink mine is more serious. if i can’t get pass this candy crush level i’ll make it everyone’s problem

  • SofiaDeeMelo
    Sof (@SofiaDeeMelo) reported

    Ive reached out on insta to @King_Games @CandyCrushSaga regarding bot/hackers on the #allstars competition & had my messaged read but ignored… wondering why this issue isn’t being taken seriously?

  • LunaGoddessGem
    leslie johnson (@LunaGoddessGem) reported

    @CandyCrushSaga your amazon prime link is not working

  • Lilou35301195
    Anaëlle🍋 (@Lilou35301195) reported

    @JohnMcD51511070 @pacific101 @mcuban Why is this is ok then and not forgiving student loans? We should forgive the mistake of this 24 year old who is working on a knock-off candy crush app and not the rest of the country?

  • Tofunmi79410228
    Tofunmi (@Tofunmi79410228) reported

    @CandyCrushSaga l just got a new phone and l want to get back my candy crush account. The problem now is that l can't remember my password and l have been trying reset password since but l have not gotten any mail from you guys. Please l need to retrieve my account.

  • laurelsalexis
    michelle. 🎄 (@laurelsalexis) reported

    My internet is out and so my tv isn't working, leaving me in the dark with my thoughts. Except I just got fired and think I'm being ghosted so that leads to me just crying unless I play some dumb game like candy crush. It's the only thing that keeps me from thinking.

  • maxine41823
    Maxine AG (@maxine41823) reported

    @CandyCrushSaga don’t like the portrait way to play Candy Crush…prefer landscape….how do we fix this

  • Orrakle0
    Orrakle(♟,♟) (@Orrakle0) reported

    This "history" is stored in cookies and sold to advertisers. That's why when you get on, Facebook or even open up a game like Candy crush, these shoes keep stalking. So, again, developers thought of a solution to this problem and that brought about the game changer — Web 3.0✨

  • CarolineA_M
    Scarlett (@CarolineA_M) reported

    Well the laptop I was working on is dead. So I guess now I can just play Candy Crush

  • MeloettaMr
    Meowscarada Stan (@MeloettaMr) reported

    @v2_maru @byelacey mobile games themselves feel like a personification of this issue. Early stuff like Angry Birds and Cut the Rope were genuine fun and didn't feel nearly as predatory, then stuff like Candy Crush happened and it all become about microtransactions

  • MikeTron15
    Mike Tron (@MikeTron15) reported

    @CandyCrushSaga Why did you switch to portrait mode? Why do you try to fix things that aren’t broken? This is the last straw, in done with it.

  • Liza_Brits
    Liza Brits (@Liza_Brits) reported

    @CandyCrushSaga Just passed levrl 4000 and the game is all of the sudden super slow. Is this normal? I'm playing on a Samsung S20. Wasn't like this before.

  • choco_styls
    zaä🌻 (@choco_styls) reported

    @tanyakanrl candy crush fix

  • The_Sturmfront
    Sturm Novahl (@The_Sturmfront) reported

    @mazamuchati @GrimDeath86 @XboxGamePass like I said, if you're having THAT much trouble you probably are better off playing Candy Crush or something

  • idcabasah
    Azeez Idowu (@idcabasah) reported

    @real_mercyeke @CandyCrushSaga Am on level 12177 and no crash nothing playing very well

  • criminaliaranea
    𝓷𝐚𝐩𝐨𝐥𝐞𝐨𝐧 𝐨𝐟 𝓬𝐫𝐢𝐦𝐞. ( parody! ) (@criminaliaranea) reported

    @facelessholmes / LMAO yes but James also has a page on Seb: “THIS MAN IS THE WORST PERSON EVER, HE BEAT ME ON CANDY CRUSH.” broken hearts over Sebastian’s picture too, little guns around the image too 😭

  • itsedozie
    E D O Z I E (@itsedozie) reported

    @Waspapping_ Alaye concern yourself with your candidate's stolen mandate and let @PeterObi worry about his. Even if he didn't finish on the list at all, should that be your problem right now? Smh.. Tsk! Tsk!! Tsk!!! I see you have time on your hands, try passing that stage on candy crush.

  • nobodyaskedme7
    thoughtsnobodyasked4 (@nobodyaskedme7) reported

    @CandyCrushSaga why can't i log into my king account? Says connection error multiple times on app

  • kevinkane14
    kevin 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@kevinkane14) reported

    @CockertonMark No way, I have enough problems. Level 578 in candy crush is my no1 priority at the moment.

  • Lu_315
    Luciana Schreier (@Lu_315) reported

    Did you play candy crush on your ipad AND phone while working while creating content for a passion project all at the same time or are you properly diagnosed and medicated

  • SuyashU
    Suyash Upadhyaya (@SuyashU) reported

    At the airport. Man with a hook-like device around ear, phone attached, speaking in a slow business drawl. One hand, playing candy crush. Other hand, scrolling through the news on a tablet. My dude is ready to beat AI.

  • SplavidG
    Splavid Ganderbar (@SplavidG) reported

    @tcTekk_ @RavenSoftware @InfinityWard People that still play this game at this point are nothing but CoD shills. It’s like candy crush with guns with how predatory they are with selling blueprints for broken guns and just rotating broken metas every couple months.

  • BigotsCryForMe
    GOLDENVICTORYMAN (@BigotsCryForMe) reported

    @Villgecrazylady There is evidence that playing video games increases problem solving skills. But I never played Candy Crush.

  • nigiriwaste
    承⁷ (@nigiriwaste) reported

    @louvjinmin No trust it really is just candy crush,you have to finish the levels to get stars and the more stars you have the more cutscenes you get so BTS can fix up the island and what not