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CMC Markets is a UK-based company that offers online trading in shares, spread betting, contracts for difference (CFDs) and foreign exchange across world markets. CMC is headquartered in London, with hubs in Sydney and Singapore. It is listed on the London Stock Exchange.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of CMC Markets reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at CMC Markets. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by CMC Markets users through our website.
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Login (60%)
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Website (18%)
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Trading platform (18%)
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Withdrawals (2%)
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Deposits (2%)
Live Outage Map
The most recent CMC Markets outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bulandshahr |
Withdrawals | |
 Wamuran |
Login | |
| Sydney |
Login | |
| Melbourne |
Website | |
 Wellington |
Trading platform | |
| Sydney |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
CMC Markets Issues Reports
Latest outage, problems and issue reports in social media:
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Trent Watson
(@TrentWa79286162) reported
@CMCMarkets This is costing me $1000's of dollars being down. Does the average trader wear the cost of a platform crash....? Not cool
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Pratik N Shah
(@pnshah04) reported
@CMCMarkets Wow. 42 mins into the opening & we still cannot login. Surely you guys are planning for a compensation strategy
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nearly_z-NFT
(@NZ_NFT) reported
@LingwoodBen @stokesbaytrader @CMCMarkets That is not exactly compelling evidence. 10 months trading with them, first time i've seen this. I certainly want to know if there are real issues though.
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Gasino
(@Gasino11) reported
@Specialcase332 @CMCMarkets Still down for us
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Amor Fati
(@GingkoPT) reported
@ZYCHO999 @CMCMarkets This is just unbelievable.. almost 2 hours down?? and sp500 of course rising since the close... coincidences. This is a f scam with european banks and central banks behind... and market makers that probably are losing money... This is either an info attack or on purpose close
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Tom Capital
(@Tom__Capital) reported
@CMCMarkets one tweet 30 minutes ago and ZERO customer service, no way to contact you to close open positions? WTF
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Kookie1492 🇺🇦🇺🇦🇺🇦
(@kookie1492) reported
@CMCMarkets 45 mins and the site is still down. This is amateurish and seriously off putting.
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Tom Capital
(@Tom__Capital) reported
@ChrisMo1984 @CMCMarkets i was lucky enough to get in and close some of my positions before it dropped out again, still have a couple open that i would rather not if the platform is unstable
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cathy
(@cathy17735402) reported
@CMCMarkets My position was in profit 600 sgd, but I can’t log in, now loss 200 SGD… still can’t log in. I feel very down.
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jake wong
(@Specialcase332) reported
@CMCMarkets Okay my bad it's down again now... The app just hangs and doesn't update the prices.
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Amor Fati
(@GingkoPT) reported
@CMCMarkets Today is the biggest day in options on USA in a long long time... and cmc markets go down.. coincidence? Or a coordinated stunt from ecb and banks to hold the market? I shorted and wanted to close before USA open I was wining.. now what? Are u crazy or what??????
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Michael Balch 🍹
(@michaelbalch) reported
@CMCMarkets I'm going to assume at this point that you have no DR or redundancy, and your customer service and staff are unable to communicate externally beyond this one tweet. It's not a good look.
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JB
(@MrJJB) reported
@LingwoodBen @CMCMarkets It’s been rising sharply since the outage: CMC is making money out locking out its users.
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cathy
(@cathy17735402) reported
@NZ_NFT @stokesbaytrader @CMCMarkets Only opened my account this week… very bad experience
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Gasino
(@Gasino11) reported
@CMCMarkets It's been off and on about 6 times in the past few minutes! Just trying to open a damn trade! C'mon guys!!
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thebrownyfamily 😊 🇬🇧
(@1nvestorscentre) reported
Good new up huge on my nas longs bad new @CMCMarkets down so can’t close 😡
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Gasino
(@Gasino11) reported
@CMCMarkets down again!!
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Trent Watson
(@TrentWa79286162) reported
@CMCMarkets A single tweet pleading patience. Nothing about restitution of accounts that get badly damaged via this blackout
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Tom Capital
(@Tom__Capital) reported
@ChrisMo1984 @CMCMarkets down again
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ChriSM0
(@ChrisMo1984) reported
@Tom__Capital @CMCMarkets Yes, down for me again...
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Tom Capital
(@Tom__Capital) reported
@CMCMarkets would be helpful if you answered the phone, hard to close out positions with no platform or customer assistance
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rezgar
(@Rjavidfar) reported
@CMCMarkets **** right at the day that market bounced ???
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Nomorebull
(@Nomorebull13) reported
@CMCMarkets will this affect your CEOs £22 million dividend whilst people who have entrusted you with money lose out because of your **** service?!
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Real John Doe
(@realjonathandoe) reported
@CMCMarkets Fixed it yet? It's been down since 22:40.
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Michael Balch 🍹
(@michaelbalch) reported
@CMCMarkets As a new customer this is very concerning. It's been almost an hour without service now.
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Archie Sanford
(@BookofCrusty) reported
@cuspofliberty @VelliosMichael @CMCMarkets Nope. Always have multiple brokers. Don't trade just one account for these reasons. While CMC was down I was able to trade others and my day is done already. Be it forex, futures, options or straight stocks spread out ur capital Just some advice
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Jun
(@JunYan_SYD) reported
@CMCMarkets margin call during system down?
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One Trade From Zero
(@DeanThompson777) reported
@NZ_NFT @stokesbaytrader @CMCMarkets Many times. What is most infuriating is that they could easily SMS users to say there's a problem (we already get market news SMSs so there system supports it) but you have to try and get some response via tweets. Their actual support staff are always swamped and unable to help
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Crypto Granny
(@susietrader) reported
@CMCMarkets what is happening ? still down
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Tom Capital
(@Tom__Capital) reported
@Specialcase332 @CMCMarkets down again