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CMC Markets is a UK-based company that offers online trading in shares, spread betting, contracts for difference (CFDs) and foreign exchange across world markets. CMC is headquartered in London, with hubs in Sydney and Singapore. It is listed on the London Stock Exchange.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of CMC Markets reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at CMC Markets. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by CMC Markets users through our website.
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Trading platform (50%)
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Login (30%)
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Website (20%)
Live Outage Map
The most recent CMC Markets outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Singapore |
Website | |
 Brisbane |
Trading platform | |
 Gifhorn |
Trading platform | |
| Sydney |
Login | |
| Melbourne |
Login | |
 Bari |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
CMC Markets Issues Reports
Latest outage, problems and issue reports in social media:
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ChriSM0
(@ChrisMo1984) reported
@Tom__Capital @CMCMarkets Yes, down for me again...
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Michael Balch 🍹
(@michaelbalch) reported
@CMCMarkets As a new customer this is very concerning. It's been almost an hour without service now.
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Gasino
(@Gasino11) reported
@CMCMarkets It's been off and on about 6 times in the past few minutes! Just trying to open a damn trade! C'mon guys!!
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Amor Fati
(@GingkoPT) reported
@ZYCHO999 @CMCMarkets This is just unbelievable.. almost 2 hours down?? and sp500 of course rising since the close... coincidences. This is a f scam with european banks and central banks behind... and market makers that probably are losing money... This is either an info attack or on purpose close
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Stirling Trader
(@stirlingtrader) reported
@CMCMarkets The mobile app is the web app is still down
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jake wong
(@Specialcase332) reported
@CMCMarkets Okay my bad it's down again now... The app just hangs and doesn't update the prices.
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ah whatever
(@HypocriteFlag) reported
@CMCMarkets Can you please put a fix in place rather than telling people to contact you. i have cleared browsers cache and still can’t log in - this isn’t good enough !
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Tom Capital
(@Tom__Capital) reported
@ChrisMo1984 @CMCMarkets i was lucky enough to get in and close some of my positions before it dropped out again, still have a couple open that i would rather not if the platform is unstable
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Archie Sanford
(@BookofCrusty) reported
@cuspofliberty @VelliosMichael @CMCMarkets Nope. Always have multiple brokers. Don't trade just one account for these reasons. While CMC was down I was able to trade others and my day is done already. Be it forex, futures, options or straight stocks spread out ur capital Just some advice
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Mo
(@Ms54645010) reported
@CMCMarkets not working - cleared the cache, tried other things. maybe the best fix would be to use another broker. the handling of this on a day like today is really bad
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Graham Roberts
(@MrGrahamAr) reported
@CMCMarkets It looks like you will have customers who still can't login because their browser has cached invalid code/data. Let them know to either clear browser caches or use an Incognito/Private browsing tab in their browser.
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Tom Capital
(@Tom__Capital) reported
@ChrisMo1984 @CMCMarkets down again
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Archie Sanford
(@BookofCrusty) reported
One of the craziest opens in weeks and @CMCMarkets was down again. Traders must be fuming 😤
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rezgar
(@Rjavidfar) reported
@CMCMarkets **** right at the day that market bounced ???
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Archie Sanford
(@BookofCrusty) reported
@Norwaytrading1 @NZ_NFT @CMCMarkets Clear ur browser cache. They fooked this all up and are not telling people the fix
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Mo
(@Ms54645010) reported
@MrGrahamAr @CMCMarkets thanks - but not working for me as of now. tried all
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Nomorebull
(@Nomorebull13) reported
@CMCMarkets will this affect your CEOs £22 million dividend whilst people who have entrusted you with money lose out because of your **** service?!
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Aamir Naseer
(@aamirnaseer007) reported
@CMCMarkets Customer services rubbish no one answer phone
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Gasino
(@Gasino11) reported
@Specialcase332 @CMCMarkets Still down for us
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Jun
(@JunYan_SYD) reported
@CMCMarkets margin call during system down?
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Gasino
(@Gasino11) reported
@CMCMarkets down again!!
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Michael Balch 🍹
(@michaelbalch) reported
@CMCMarkets I'm going to assume at this point that you have no DR or redundancy, and your customer service and staff are unable to communicate externally beyond this one tweet. It's not a good look.
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Kookie1492 🇺🇦🇺🇦🇺🇦
(@kookie1492) reported
@CMCMarkets 45 mins and the site is still down. This is amateurish and seriously off putting.
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Pratik N Shah
(@pnshah04) reported
@CMCMarkets Wow. 42 mins into the opening & we still cannot login. Surely you guys are planning for a compensation strategy
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daniel walter
(@dinotruc) reported
@CMCMarkets Any luck!! Not only are you super slow to report issue but 90 Mons after issue happened the is no update and no communication. Patheticly baf
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andrew_perth
(@PerthAndrew) reported
@CMCMarkets not working on chrome?
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Octotrader
(@OctoTrading) reported
@CMCMarkets Any update? There's too much volatility for this to be down 2h hours on opex day. Escalate to the most senior management to get this resolved.
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Tom Capital
(@Tom__Capital) reported
@Specialcase332 @CMCMarkets down again
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One Trade From Zero
(@DeanThompson777) reported
@CMCMarkets Now able to login to phone app but not web app (both offline for 90 minutes since prior to US market open). Still no (automatic) notifications from CMC Markets to say they have/have not fixed the problem.
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One Trade From Zero
(@DeanThompson777) reported
@NZ_NFT @stokesbaytrader @CMCMarkets Many times. What is most infuriating is that they could easily SMS users to say there's a problem (we already get market news SMSs so there system supports it) but you have to try and get some response via tweets. Their actual support staff are always swamped and unable to help