Is CMC Markets down?

@CMCMarkets so last week trading down for hours. Now it's funding system!!! Makes a lot..+hardly any excuse for last week's mess.

@CMCMarkets All my saved layouts have gone when using web app. A collection of random chart windows are shown in various time frames? On phone app earlier my saved preset time frames had disappeared. I didn't see any notifications that there were problems?

Also to mention above, this issue started since Friday when your portal was down. It would be much appreciated if you can fix this issue urgently. Thanks @CMCMarkets

@CMCMarkets I am unable to login to my web based cmc platform. I am from Australia & have written emails to ur AU support & CM without much luck. I am currently travelling in India & it keeps telling me “Access Denied”. Shouldn’t I be allowed to login from anywhere in d world 🌎

@CMCMarkets Are you having issues with the platform again????

Is #cmcx @CMCMarkets platform down? Or just mine 🤔

@CMCMarkets App doesn’t work can not login

@Greg__Clark Referring to cash product at #cmcmarkets @CMCMarkets which was trading at $116.5 when I tweeted, on its way down aggressively and targeting below $115

@MrGrahamAr @CMCMarkets how do we fix it?

@CMCMarkets not working still

@hidflect @CMCMarkets Spoke too soon … was just slow and finalised resolved

@MrGrahamAr @CMCMarkets thanks - but not working for me as of now. tried all

@CMCMarkets not working - cleared the cache, tried other things. maybe the best fix would be to use another broker. the handling of this on a day like today is really bad

@CMCMarkets Can you please put a fix in place rather than telling people to contact you. i have cleared browsers cache and still can’t log in - this isn’t good enough !

@CMCMarkets Customer services rubbish no one answer phone

@Norwaytrading1 @NZ_NFT @CMCMarkets Clear ur browser cache. They fooked this all up and are not telling people the fix

@CMCMarkets Now able to login to phone app but not web app (both offline for 90 minutes since prior to US market open). Still no (automatic) notifications from CMC Markets to say they have/have not fixed the problem.

@CMCMarkets It looks like you will have customers who still can't login because their browser has cached invalid code/data. Let them know to either clear browser caches or use an Incognito/Private browsing tab in their browser.

@CMCMarkets The mobile app is the web app is still down

@CMCMarkets Any update? There's too much volatility for this to be down 2h hours on opex day. Escalate to the most senior management to get this resolved.

@CMCMarkets Any luck!! Not only are you super slow to report issue but 90 Mons after issue happened the is no update and no communication. Patheticly baf

@CMCMarkets not working on chrome?

One of the craziest opens in weeks and @CMCMarkets was down again. Traders must be fuming 😤

@CMCMarkets It's been off and on about 6 times in the past few minutes! Just trying to open a damn trade! C'mon guys!!

@CMCMarkets 45 mins and the site is still down. This is amateurish and seriously off putting.

@CMCMarkets I'm going to assume at this point that you have no DR or redundancy, and your customer service and staff are unable to communicate externally beyond this one tweet. It's not a good look.

@CMCMarkets Wow. 42 mins into the opening & we still cannot login. Surely you guys are planning for a compensation strategy

@Tom__Capital @CMCMarkets Yes, down for me again...

@NZ_NFT @stokesbaytrader @CMCMarkets Many times. What is most infuriating is that they could easily SMS users to say there's a problem (we already get market news SMSs so there system supports it) but you have to try and get some response via tweets. Their actual support staff are always swamped and unable to help

@CMCMarkets **** right at the day that market bounced ???