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CMC Markets is a UK-based company that offers online trading in shares, spread betting, contracts for difference (CFDs) and foreign exchange across world markets. CMC is headquartered in London, with hubs in Sydney and Singapore. It is listed on the London Stock Exchange.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of CMC Markets reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at CMC Markets. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by CMC Markets users through our website.
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Trading platform (75%)
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Login (19%)
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Website (6%)
Live Outage Map
The most recent CMC Markets outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Asunción |
Login | |
 Melbourne |
Trading platform | |
 Croydon |
Trading platform | |
| Sydney |
Website | |
 Kitzeck im Sausal |
Login | |
| St Albans |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
CMC Markets Issues Reports
Latest outage, problems and issue reports in social media:
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jpm
(@jpm19404574) reported
@CMCMarkets scheduled maintenance wasn’t even scheduled
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Julian Edwards
(@jheprivate) reported
@CMCMarkets @OptoCMC I am a live account holder and despite an email sent to customer service and compliance, I still have had no response to the following questions:
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One Trade From Zero
(@DeanThompson777) reported
@CMCMarkets @CMCMarketsAusNZ P.S. It would be a good idea when there is a known problem that you send an SMS to all customers so they know you're aware of the problem and provide an ETA for resolution 1/2
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One Trade From Zero
(@DeanThompson777) reported
@CMCMarkets Problem back: Got logged out by platform -- when logged back in "User Data Unavailable" (same problem as 6 hours earlier so was it resolved or not?).
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buy buy bitcoin
(@forexfukuoka) reported
@CMCMarkets Hey Dude can you. Advice to Buy. #BID @Bidaochain to. Be rich. Very. Quick I. Am. Not. Joking you. Will. Regret how. Was. I stupid not it. Foolish . To buy this. Life game changer easy money & free. Money forget. The. NFT lol forget it king #DeFi #BTC $BID
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One Trade From Zero
(@DeanThompson777) reported
@CMCMarkets @CMCMarketsAusNZ I'm getting "User Data Unavailable" when I log in to web platform. I know it's a public holiday in the eastern states but does that mean there's no support or anyone maintaining your servers while the rest of the world's markets are open?
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amanda sweeney
(@amanda57a) reported
Anyone using @CMCMarkets be very careful money has gone missing when I have made withdrawal last 48 hours.. and other refused.. no attempt to contact me and explain. Taken 2calls for a "we have issue with card company" reason and still money not accounted for...
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Dre_Aviation
(@DreAviation) reported
@CMCMarkets is there a problem with the platofrm? am having login issues...as usual your telephone lines are "busy", please update. Is anyone else also having this issue?
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John
(@depechedmodem) reported
@mhewson_CMC @CMCMarkets 'Mister Speaker, whenever I borrow more money the #gbp surges. The #FX market is clueless - but like my smile. They believe me. Mr Speaker this government is committed to ending #climatechange which is why we've shut the economy down and intend to close all pubs. It'll.....
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The Divergent Trader
(@TraderDivergent) reported
@Themast29295636 @CMCMarkets Yeah no problems, glad I can help stop others from losing money too!
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Julian Edwards
(@jheprivate) reported
@CMCMarkets @OptoCMC Are you able to direct me to someone at CMC Markets, who could help me have some replies to these questions? Regards
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Chris Kelly
(@Chris_Kelly94) reported
@CMCMarkets Your platform is down. Pls fix
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Ryan Gray
(@ryangraydj) reported
@CMCMarkets I filled a registration with you, and you sent me an e-mail in order to prove my identity with a service named IDnow. The thing is the service is in German and only provides proof of identity for German citizens. How can we solve this and proceed with my application?
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Steve James. 2❌
(@Jb1Steve) reported
@CMCMarkets ‘Staying apart Together’ ? What kind of oxymoron bullshit slogan I’d that then ? Who came up with that gem ? How about 👇 ‘Swivel 180 And **** Off in Sharp **** Hot Steps’ 👍
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Peter
(@Peterc11111) reported
@CMCMarkets, the Australian service is having many issues with account setup, would like to join and start buying but unfortunately I'm not able to. You have a great platform but I haven't been able to use it.
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Forex1074
(@forex1074) reported
@DreAviation @CMCMarkets yes - can't log into my account and it tells me to ring the customer service number - which doesn't connect!
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Gurpreet Kaur
(@g_kaursandhu) reported
@CMCMarkets Worst experience, just getting an account on your platform. 2 months to verify???? You guys should do better
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Nate
(@nate_itsme) reported
@CMCMarkets @OptoCMC @CMCMarkets meanwhile you guys stopping shorting on GME & AMC, why? You are as bad as Robinhood.
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Sanjeev Varma
(@Sanjeev_Varma) reported
@amanda57a @CMCMarkets I’ve had issues with them in the past and don’t use them anymore
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B787
(@topbangerQQQ) reported
@1nvestorscentre @CMCMarkets **** platform this is the last straw for me moving over to IG to many issues
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Daniel Kalinowski
(@iiidanskiii) reported
@CMCMarkets Hi, i'm having issues with the website. (user data unavailable) how can this be fixed
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Dre_Aviation
(@DreAviation) reported
@CalumKemp @CMCMarkets I managed to login just now, please try again... as usual no updates from CMC....
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Vitalijus Ryzenok
(@vryzenok) reported
@CMCMarkets Please help, Samsung, Android, your app crashing. Works ok on PC desktop, but app not working.
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INDY MacroTrader
(@eloi1975) reported
@DreAviation @CMCMarkets yes it seems everyonef is having this issue. Doesnt recognise log in details and asks to call customer service. How ******** can a broker like @CMCMarkets have so many technical problems. Get ur act together.
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RT
(@NishRK12) reported
@CMCMarkets Platform down! Fix it, please asap.
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Gary Kay
(@gkgk2222) reported
@CMCMarkets Is there a problem on the platform?
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One Trade From Zero
(@DeanThompson777) reported
@CMCMarkets @CMCMarketsAusNZ -- if this situation follows the same procedures as prior problems there will be no status updates and we have to just keep waiting and trying to log in and out until resolved.
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blue market guru
(@techtrader33) reported
@CMCMarkets are you working on restoring the user data sources, can we have an estimate of time how long this will be down please?
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Mighty Gunner
(@GunnerMighty) reported
@CMCMarkets is the platform down. I can't login
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Themasterplan
(@Themast29295636) reported
@TraderDivergent @CMCMarkets That is terrible. Sorry to hear this TDT but yes very lucky it was not your main account! I will most certainly NOT be using these and will not recommend them to my friends! Thank you for the warning.