Coinbase Outage Map
The map below depicts the most recent cities worldwide where Coinbase users have reported problems and outages. If you are having an issue with Coinbase, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Coinbase users affected:
Coinbase is a digital asset broker headquartered in San Francisco, California. They broker exchanges of Bitcoin, Ethereum, Litecoin and other digital assets with fiat currencies in 32 countries, and bitcoin transactions and storage in 190 countries worldwide.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| City of Humble, TX | 1 |
| Houston, TX | 1 |
| Palo Verde, Coclé | 2 |
| Manhattan, NY | 1 |
| Pike Creek Valley, DE | 1 |
| East Flatbush, NY | 1 |
| Petaling Jaya, SGR | 1 |
| Denver, CO | 1 |
| Louisville, KY | 1 |
| Wix, England | 2 |
| Guayaquil, Guayas | 1 |
| Rome, Latium | 1 |
| Rancho Santa Margarita, CA | 1 |
| City of Tiffin, OH | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Coinbase Issues Reports
Latest outage, problems and issue reports in social media:
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Marcus Furrelius (@MarcusFurrelius) reportedMan, f*** @coinbase Marcus does not buy $btc Does not want to hold $btc Just happened to log in this morning to send $usdc to a friend and noticed all of holdings were converted to bitcoin somehow This is not okay because it restarts the clock on capital gains.
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Marc Baumann 🌔 (@marcb_xyz) reportedThe 700 layoffs (14% of staff) are part of what Coinbase calls an "AI driven restructuring." Translation: fewer humans, more automation. The company is cutting costs while doubling down on infrastructure, derivatives, and stablecoin revenue. This is a strategic pivot, not a panic cut.
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Sham Altman (@RealShamAltman) reported@asaio87 Look at Coinbase, their stupid bald CEO fired developers and then they have to recover slower from AWS outage almost immediately
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Sweep (@0xSweep) reportedThis guy from India stole $20 MILLION in crypto just by buying a website Chirag Tomar was a 31 year old in India who registered CoinbasePro Com and built a clone of the real Coinbase Pro login page that matched the original pixel for pixel He pushed the fake site to the top of Google search results through SEO manipulation, so anyone searching "Coinbase Pro" landed on his page first Victims who clicked through typed their email and password, hit the two factor button and watched a fake loading screen While the fake screen was up, his crew logged into the real Coinbase site with the credentials and the live code and emptied the wallet in seconds Sometimes a victim would call "support" through a number on the spoofed page and one of his crew would walk them through entering even more security codes The scheme ran for two and a half years and hit 542 users worldwide Tomar kept a detailed spreadsheet of every victim and exactly how much he stole from each one He spent the money on Audemars Piguet watches, multiple Lamborghinis and Porsches plus trips to Dubai and Thailand The trips ended in December 2023 when he flew into Atlanta on vacation and the Secret Service was waiting at the gate They caught him because he used the same email for his crew and his US tourist visa application His Google search history at the time included "fake coinbase page" and "how to take money from coinbase without OTP" He pleaded guilty and got 60 months in federal prison plus two years of supervised release India's enforcement directorate later seized over $7 million across 27 properties in Delhi held in his name and his family's The same guy smart enough to manipulate Google's algorithm for two and a half years was dumb enough to Google "how to take money from coinbase without OTP" from the same browser he used to apply for his US visa
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Vance Matheus $MFT (@TheusEXIT) reported@apc5150 You should have no issue since you use coinbase, have you tried using the walletconnect option from migratefun portal ?
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Elliott Carroll (@ElliottCar69754) reported@DelCrxpto @coinbase ****. What was it? They say the n-word?
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Frank Rundatz (@FrankRundatz) reported@Cliffinkent Yes - this points out that tradfi banks are much more regulated than defi companies. I agree that most tradfi banks have redundancy for an entire region going down. Coinbase claims to have not been prepared for a single AZ having a problem.
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Gustavo Maldonado (@tweetthis101) reportedCoinbase’s pivot to AI-led operations is not going so well On Friday, the company said a cooling failure inside Amazon Web Services (Nasdaq: AMZN), helped trigger a multi-hour outage that hit trading, exchange access, and balance updates across its platform. The problem began at roughly 23:50 UTC on May 7th when internal monitors detected a widespread breakout of quote failures within the company’s systems. At that point, several Sev1 incidents were created by the engineers, and customers were already impacted in terms of services like spot trading, Coinbase Prime, International, derivatives, Retail, Advanced, and Institutional exchanges. Brian Armstrong, who is the CEO of Coinbase, wrote on X that his company “experienced an outage” and that such an occurrence was “never acceptable.” According to him, the reason behind it was “a room overheating in an AWS data center due to multiple chillers failing.” According to Brian, the company ensures that all their services are designed in such a way that they do not go offline in case one AWS availability zone fails. The majority of services are structured this way, except for the exchange, which uses a different infrastructure due to its high latency demands. Coinbase blames failed AWS chillers as quote systems start breaking before midnight UTC It was reported by Cryptopolitan earlier that Coinbase is planning to terminate 700 workers from their staff because it constitutes approximately 14% of the total workforce. And this is done with the intention of replacing manual processes with AI. Rob Witoff, who heads the Platform of Coinbase, gave the technical details of the matter. As per him, the outage lasted for a long time and affected “trading, exchange access, and balance updates.” The initial warning came about at 23:50 UTC due to quote failures emanating from within the internal systems. An immediate Sev1 analysis followed. According to Rob, the cause of this challenge was a “thermal event” in a small percentage of racks in one of the facilities in AWS us-east-1. Such a structure for the exchange infrastructure came in handy. Rob said that Coinbase maintains its exchange infrastructure in one availability zone, as the industry values speed. Additionally, the firm has a distributed backup copy of this exchange infrastructure in case of such scenarios. But the failure of one part of the exchange infrastructure in question at the moment did not stay within its boundaries, prolonging the process of fixing the situation. Two components failed. There was a malfunction within the hardware below the matching engine. Therefore, before anything else, there was the need to perform recovery and failover operations. Also, the distributed Kafka cluster, tasked with sharing information throughout all systems within the organization, went down. It took the recovery of the Kafka partitions on a new hardware broker, amounting to TiBs of information. Engineers rebuild quorum and bring Coinbase markets back through cancel-only and auction modes The matching engine was responsible for the largest trading stall. The matching engine processes orders and maintains order books. The system works in a distributed cluster and requires quorum before choosing a leader and conducting trades safely. Since not all the nodes remained healthy due to the constraints in the data center during the outage, quorum could not be achieved, thereby preventing trading activities on the Retail, Advanced, and Institutional exchanges. Rob mentioned that on-call support and engineering teams had to execute the company’s disaster recovery procedures, establish quorum, and assess system health under difficult infrastructure circumstances. According to him, the team had to develop, test, deploy, and validate a solution while managing the broader outage. Kafka would have required extensive manual recovery because its partitioned architecture manages thousands of terabytes daily. There were some problems with delayed balance streams because Kafka was behind. Rob stated that these issues with balances disappeared after replication became synchronized. According to Coinbase, no data was lost. When the matching engine was back in service, markets were not re-enabled simultaneously. First, Coinbase switched all products to cancel-only mode, checked product statuses, switched all markets to auction mode, and finally, enabled trading on Coinbase Exchange. Moreover, Rob emphasized that customers should not be locked out of their accounts temporarily. Coinbase assured everyone that the company would provide a detailed explanation for this incident within several weeks. However, Josh Ellithorpe rebutted the rumors after reading Rob’s post on Twitter. As he put it, “no one vibe coded something that failed. A ‘non-engineer’ didn’t push production code and take out the trading engine. It wasn’t intentional. It wasn’t because Coinbase failed to design a failover system. Things happen at scale, don’t let the armchair quarterbacks tell you tall tales.”
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Mosky (@Mosky_era) reported@LibertySwapFi @coinbase There are a lot of bad people, they see that you are trying your best on Pulsechain, and yet they prefer to stare their ***. I understand very well why Mr. Richard Heart is so strict in his words, because many here are looking to steal rather than to support.
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Ani Sriram (@consumerloverr) reported@saguieig The way Binance Pay works is that they can access services through the Binance marketplace, which allows them to use Uber and other ride-hailing (this is on my model) directly with less fees than using the actual app. However, even if Amazon doesn't use Binance pay because of the scandals, I would think Amazon would not want to miss out on an opportunity, and thus goes to other brands like Coinbase that are actively trying to grow out their Coinbase Business service, especially in LATAM. Let me get back to you though on Amazon though.
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jimmy (@jimmy_build2026) reportedthe teams winning this race aren't building better models. they're building the trust primitives every other agent will depend on. if you think agent commerce is the next big thing, you should be paying very close attention to kya infrastructure. @coinbase @brian_armstrong — when does kya integration become a prerequisite for agent wallet access, not an option?
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Joe Parrish (@MisterAccord) reportedCoinbase: Trading down for a day, people flip **** DeFi Protocols: Easy scams and exploits that break the business, bailout money galore, "DeFi United" Nobody has to like Coinbase, but it's clear to me that some people just love to hate it. Might buy more $COIN.
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YE i sun (@YeisunBlaze) reported@DelCrxpto @coinbase Coinbase has protected my assets plenty of time never had an issue other when servers get attacked by hackers
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Mr. Nobody❤️🤍🖤 🇳🇱 🪝🇦🇪 (@MrNobod79977306) reported@lionel42399 @brian_armstrong I saw a posting earlier this week from the person who was in charge of the temperature in the server room. He was in the 14% Coinbase fired last week. 👀
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Rho Rider (@RhoRider) reported🎯 $COIN is hiding the truth about the AWS outage. The reality is they cheaped-out on Infrastructure backups to juice stock earnings. In 2023 Coinbase slashed “Website Hosting & Infrastructure” expenses by over half, citing “modernization & efficiency” efforts. This would include AWS cloud hosting (& backup). They also cut Developer Resources by half. The lower expenses enabled them to report big earnings estimate beats that year…the stock skyrocketed This was just before the crypto market rebound. In the following years, Coinbase became known for major extended outages during periods of high volume. In FY 2025, despite ATH crypto and significant outages, they still haven’t reinvested back to 2022 levels of Infrastructure investment. @brian_armstrong cares more about the stock price than the safety & stability of the platform.