Cryptopia Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Cryptopia Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Devos Olivier (@DevosOlivier3) reported 6 minutes ago

  @Cryptopia_NZ As a customer of #Cryptopia, I do not allow my deposit to be liquidated on Cryptopia Exchange or converted to fiat to pay off exchange debts. I ask that my property be returned to me unchanged. Under the terms of #Cryptopia, coin balances are the property of the user!

• 
  Dr. Olawale Daniel (@DrOlawaleDaniel) reported 12 minutes ago

  The only real #Cryptopia platform I am aware of since 2014 is @Cryptopia_NZ and they went down with our funds as they declared bankruptcy or liquidation. So, you people claiming another platform is helping you recover funds or anything, better be careful. Do research!

• 
  Moneystack 🟧 .ip | DeSpread (@MoneyStack9) reported 14 minutes ago

  @CryptoCurb @FBI it's too big to shut down like cryptopia ..

• 
  LMBRT.IO (@LMPRcrypto) reported 17 minutes ago

  I have been in crypto for over 50 years. The best advice i can give you is to spread your holdings over several exchanges. My portfolio is spread as followed, to minimize risks: 20% MtGox 20% BTC-E 20% Cryptsy 20% Cryptopia 20% FTX Plan is to log in and cash out in 5 years.

• 
  CryptoShillz (@CryptoShilllz) reported 17 minutes ago

  @CryptoScoopOG @cz_binance I don't think it does. Obviously theres a chance for anything But I ain't playing the #Binance going down scenario. My longs I like to move a certain amount to wallets that's way before FUD as good practice. I had bitgrail, cryptopia, coss exchanges go down on me.

• 
  Titi Mentor | Noya (@titimentor) reported 21 minutes ago

  It's unfortunate that some of us don't learn after hearing several terrible stories about leaving funds in CEX. QuadrigaCX, cryptopia, and more others. I, myself is one of the unlucky people who have funds in FTX. Dear crypto frens, avoid leaving huge sums or any money that would affect you in CEX, no matter their credibility. Making money and losing it to hack or theft or some shady action is more painful than losing it to "investment gone wrong." WAGMI

• 
  Altcoins Guy (@Altcoinsguy) reported 25 minutes ago

  🌅 GM, Crypto Fam 🚨 A hard lesson every crypto investor should learn... I've had funds stuck on multiple exchanges over the years. The first one was Cryptopia, where I lost access to $700+ after the exchange shut down in 2019. I also had funds on these exchanges before they closed: • Cryptopia • ProBit • Mercatox • BitForex • Altilly • WEX • Hotbit • IDAX 💡 Lesson learned: Never keep 100% of your crypto on a single exchange. Diversify across trusted platforms, and for long-term holdings, use a self-custody wallet whenever possible. I learned this lesson the hard way. Hopefully, you won't have to. Have you ever had funds stuck on a crypto exchange? Share your experience below. 👇 🔖 Bookmark this post to remind yourself: Not your keys, not your coins. Like 👍 Retweet 🔁 Follow 🤝

• 
  Vengeance 🦇 (@VengeanceBTC) reported 29 minutes ago

  @_RichardTeng You become cryptopia. Time to wake up sir and change some ****. Im saying it as user since first days of nance.

• 
  cynicalaxolotl.eth (@cynicCryptoAxo) reported 31 minutes ago

  @Cryptopia_NZ I got another "mail" from your "support". It seems I have no claim because someone stole my funds 5 MONTHS after #Cryptopia was hacked and I lost access. Say: when they where hacked again in May 2019, my stuff was taken. You got to be ******* kidding me. FYI @CryptopiaRescue

• 
  Nova (@CryptoGirlNova) reported 32 minutes ago

  The market definitely also had its pitfalls and flaws back then. Navigating is something that was always needed. Both today and in the past. Yet despite all of the "pitfalls" mentioned below it still feels a far cry to the amount we have today. The scams of the OG influencers actually pumped for quite a while. (I know because when I was brand new I even followed YouTuber Suppoman to quickly buy the coin he mentioned which actually worked ONLY when you were trigger finger quick) ICO's surprisingly were very forgiven. Out of the 10 that launched, most actually launched at a profit and not a small bit either. In terms of exchanges luckily the smaller ones like Cryptopia didn't have that many users. Think most of us were trading on Bittrex (me) or Poloniex and upcoming Binance that made its entrance. FTX in 2022 and Luna, Celcius etc etc was a disaster though for many. But before 2022 I still consider the market easy mode compared to today. It all comes down that back then we had liquidity in abundance vs the amount of coins/tokens that launched. For every ICO there were 1000s that couldn't wait to get in. Today everyone is avoiding it like the plague (for good reason). The market was easier back then but the ENTRY was harder though. You were basically rewarded for taking the risk to get into it. When no one is there to mention anything about crypto to you, it's hard to take the plunge.

• 
  Looks Rare (@looks_rare) reported 34 minutes ago

  Holy **** $Bonk hit a $0.01 on cryptopia

• 
  Baksh the ₿eliever (@CryptoBaksh) reported 34 minutes ago

  @painkillerbill I lost 50 bucks on cryptopia when it shut down, my first 30 days in crypto, still hurts.

• 
  Crypto King (@Cryptoking) reported 35 minutes ago from Mumbai Suburban, Maharashtra

  @iAmNanoowz Ugh Cryptopia they still have like 3 of my #btc but they want to know dates of trades but u can’t login!?

• 
  Rizzy (@0xrizzyy) reported 35 minutes ago

  I’ll pull the real history on each exchange. I remember a story back then for every one of those names: • MintPal got hacked, then “saved” by a guy calling himself Alex Green. A few weeks later the BTC was gone, the site was gone, and Alex Green was just Ryan Kennedy with a new name. People were watching their coins walk out of a wallet that was supposed to be cold storage. • EtherDelta was supposed to be the opposite of that. No custody. Your keys. Then someone hijacked the DNS, stood up a clone site, and users typed their keys into a fake homepage. One person lost around $800k before anyone even noticed the chat button was missing. • Cryptopia got hit in January 2019. Site goes into maintenance. Then liquidation. Then years of Grant Thornton emails, claim portals, and people still waiting while lawyers argued over whether their coins were even theirs. Some finally got a distribution years later. • Poloniex was the altcoin casino everyone used. Then it socialized losses, Circle bought it, Circle dumped it, US users got kicked, and the brand kept changing hands until it barely looked like the same place. • Bittrex lasted longer than most. Then the SEC showed up, the US arm wound down, Global went into liquidation, and customers were filling out proof-of-debt forms for balances they used to withdraw with one click. That was the game. You left coins on an exchange and hoped the website came back tomorrow. We have come a long way.

• 
  فهد العتيبي (@fahadkhaled_alo) reported 38 minutes ago

  @Crypt0men وصلك هذا الايميل Dear Cryptopia Account Holder, This is an important notice regarding your claim in the liquidation of Cryptopia Limited (in liquidation). The High Court has directed that 30 September 2025 was the Final Cut off Date for completing the claims process through the Cryptopia Claims Portal. This is inline with court orders sent to account holders at the end of 2024 a copy of which can be found here. What this means for you If you have been invited to a stage beyond ID verification, such as accepting or disputing your account balance and/or providing valid payment details, you have most likely already completed the necessary steps. Please log in to the claims portal to confirm progress. However, if you have registered an account but have not yet been invited to the later stages, you may still be invited to complete these steps after the cut-off date. If you have not registered we encourage you again to register on the portal to ensure your entitlement is recorded. If you have not completed the claims process by the 30 September 2026 deadline, your claim may be treated as abandoned, and you could lose your entitlement to any distribution from the cryptocurrency trusts. If this applies to you, please log in immediately to complete the process and secure your participation. Please log in to the Cryptopia Claims Portal to check which stage you are currently at. If you are having issues with completing the claims process, or have any questions about your claim, please raise a helpdesk ticket in the Customer Service Portal at the below link. This Zendesk portal is separate from the claims portal and can be accessed by any account holder, provided they register and click the “Sign Up” button on the page. Further Directions Hearing Scheduled for May 2026 As detailed in our previous report Liquidators’ 13 Report on the State of Affairs of Cryptopia Limited (in Liquidation), we have filed a further application for Directions to determine a range of issues including: To determine liability relating to the hack How surplus trust property ought to be distributed post the final cut-off date as above The amount of a contingent creditor claim This hearing has been scheduled for 25 - 29 May 2026 and with previous hearings the Court has appointed Counsel Jenny Cooper KC, Jane Barrow, Peter Watts KC and Matthew Crawford to assist the Court in respect of the proceeded. A copy of the the associated court orders can be found at the below links: Appointment of counsel and directions as to service date 9 September 2025 Endorsed originating application Memorandum of counsel for liquidators Affidavit of David Ian Ruscoe Please note that all previous updates on the Liquidation have been moved to a new page on the Grant Thornton New Zealand website, which can be found here. This is an automated email, please do not reply.