Disney+

Disney+ Outage Map

The map below depicts the most recent cities worldwide where Disney+ users have reported problems and outages. If you are having an issue with Disney+, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Disney+ users affected:

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Disney+ is an American subscription video on-demand streaming service owned and operated by the Direct-to-Consumer & International division of The Walt Disney Company.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
São Paulo, SP 9
London, England 7
Realengo, RJ 4
Manchester, England 3
Philadelphia, PA 3
Perth, WA 3
Madrid, Comunidad de Madrid 3
Clearwater, FL 2
João Pessoa, PB 2
Dallas, TX 2
Salt Lake City, UT 2
Coesfeld, NRW 2
Atlanta, GA 2
Paris, Île-de-France 2
Dublin, Leinster 2
Salem, OR 2
Rio de Janeiro, RJ 2
Melbourne, VIC 2
City of Lake Buena Vista, FL 2
Brest, Bretagne 2
Chicago, IL 2
Helsinki, Uusimaa 2
Sydney, NSW 2
Normanton, England 2
Alexandria, VA 2
San Gregorio De Polanco, Departamento de Tacuarembó 2
Chalon-sur-Saône, Bourgogne-Franche-Comté 2
Pelentong, JHR 2
Glasgow, Scotland 2
City of London, England 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Disney+ Issues Reports

Latest outage, problems and issue reports in social media:

  • NCs_RBB Rob in NC (@NCs_RBB) reported

    After episode 5 of #Willow on #DisneyPlus, it's still awful and annoying.

  • Tex30543310 Owain Glyndŵr🤴👑🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Tex30543310) reported

    @WookOfficial Yes, it showed once more how poor @DisneyPlus @Disney are in their handling of #starwars. A terrible trilogy it was🤢🤮

  • dackallah Chris (@dackallah) reported

    @Marvel @DisneyPlus Yes, market the hell out of Lucky... That will get more people to watch this phase of awful writing and/or "scrapbook" storytelling 🤮 FIX #MARVEL & #STARWARS what is going on at Disney? Good comic. Great actors. Mid show.

  • madinsociety Trekker Happy (@madinsociety) reported

    @cathyacrowe “Freeland says to cancel your DisneyPlus and Trudeau says we simply just don’t have the resources to help you.” #TrudeauMustGo

  • XANAPH1A xana💫 (@XANAPH1A) reported

    disney+ has region locked the air crash investigation show I’m currently fixated on and I’m DEVASTATED

  • hourofBeckaning 🌼🌼🌼 (@hourofBeckaning) reported

    Hey @DisneyPlus took Air Crash Investigation off UK viewing 😭😭

  • PhilliJam Jamie Phillips (@PhilliJam) reported

    @DisneyPlus I can’t update my payment information, customer service is telling me the only way to fix it is by cancelling my account and restarting at a higher monthly price. Millions of viewers are having this issue and it’s “not a new glitch”. What are you doing to fix this?

  • D4SHSTARRR JB (@D4SHSTARRR) reported

    @DisneyPlus Can you fix your UI please?

  • AmandaCav2716 Amanda Cavanaugh (@AmandaCav2716) reported

    HELP! My 3.5 year old son is recently obsessed with @DisneyFrozen. Im talking watching movie 1, 2 and then anything related on @DisneyPlus. Repeatedly. Its the only thing he will watch. I wish I was Olaf on a hot summer day. I love these movies but only so much.🥶

  • differencetones Dr. Normcore (@differencetones) reported

    Holy crap, the average image quality on Netflix and Disney+ (and probably most other streaming services) is terrifyingly crap. I’m going back to Blu-Ray.

  • ChellBelle39 Chelle Belle (@ChellBelle39) reported

    @DisneyPlus Any chance soon that I’ll actually be able to watch my paid Disney+ subscription on my Roku? Paying and not being able to watch is not cool. Work out a deal.

  • phiafacetious phia (@phiafacetious) reported

    i really wanna watch and/or but i dont have a disney+ login rn

  • DocGSal Gabi Salomon She/Her (@DocGSal) reported

    @Larssmarss Y’all have Disney+ … doesn’t that work?

  • Ka4Ru 🌸KaoRuかおる🌸ᵉᵗᵉʳⁿᵃˡˡʸ⁷ (@Ka4Ru) reported

    @DisneyPlus Do ya think you can sort out your audio issue. The dialogue is so quiet compared to the music and SFX. My TV is pretty loud for Netflix movies at 10 yet I had to turn it upto 50 on your app for #ChickenRun! And then aalll the way back down during action scenes!

  • ha66ie Paul Haggie (@ha66ie) reported

    @DisneyPlus so you remove air crash investigation without notice. Not that you reply to anyone you bandits.

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