Disney+ Outage Map

The map below depicts the most recent cities worldwide where Disney+ users have reported problems and outages. If you are having an issue with Disney+, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Disney+ users affected:


disney-plus Hero Image

Disney+ is an American subscription video on-demand streaming service owned and operated by the Direct-to-Consumer & International division of The Walt Disney Company.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 8
Bogotá, Distrito Capital de Bogotá 7
Rome, Lazio 5
Cali, Departamento del Valle del Cauca 5
Madrid, Comunidad de Madrid 5
Barcelona, Catalunya 4
Mexico City, CDMX 4
Quito, Provincia de Pichincha 3
Medellín, Departamento de Antioquia 3
Atlanta, GA 3
New York City, NY 2
Paris, Île-de-France 2
Vancouver, WA 2
Zachary, LA 2
Zürich, ZH 2
Metz, ACAL 2
Ciudad Nezahualcoyotl, MEX 2
Berlin, Land Berlin 2
Waterlooville, England 2
Campinas, SP 2
Neiva, Departamento del Huila 2
Guayaquil, Provincia del Guayas 2
Portland, OR 2
Milan, Lombardia 2
Leeds, England 2
Zaragoza, Aragon 2
São Paulo, SP 2
Santiago, Región Metropolitana 2
Plymouth, England 2
Brisbane, QLD 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Disney+ Issues Reports

Latest outage, problems and issue reports in social media:

  • ohIottie lottie💎 (@ohIottie) reported


  • MekaGojira3k Alex Gayhart - (@MekaGojira3k) reported

    I'd love it if Disney+ did a weird series of MCU streaming movies wherein a director took any character and if they could make a 2 hour story for 50 mil they got the project lit. Limitation provides a framework. Half the fun of a creative project is the problem solving aspect.

  • aka_ishan Bruce wayne (@aka_ishan) reported

    @lovingells @moonknight @disneyplus I want to save this clip ! Can you help?

  • joelanman Joe Lanman (@joelanman) reported

    @disneyplus I was watching Alternative Therapy in the original Spanish, when suddenly it switched to English and the Spanish audio track has disappeared. Restarting app doesn't fix can you investigate?

  • Sharp15Joe Joe🧣 | Streaming speak now (@Sharp15Joe) reported

    Watching Iron man 3 on dvd for the first time in like 8 watches cos my disney+ on my xbox is broke in my dad's and the blu rays in my mums and I can notice the drop in quality tbh. IRON MAN 3 IS STILL THE BEST THO

  • shanmu_tweets Prem Ramani (@shanmu_tweets) reported

    Hotstar US to Disney bundle transition hasn't been smooth at all. Definitely would have lost so much subs due to this unprofessionalism . Lots of lost/unorganized disoriented content. Worst ways navigate content.#losingout #CustomerService @Hotstarusa @espn @disneyplus

  • lauririder Lauri (@lauririder) reported

    @disneyplus @Disney Just letting Disney know if you cut Johnny Depp aka Jack Sparrow out of Pirates 6 I will not pay one single penny to see the movie or stream the movie. He is the magic . Idiots to think it would work without him .

  • EsteriTheAyaba Esther-Ayomide. ✞🇳🇬 (@EsteriTheAyaba) reported

    @disneyplus FIX THESE GLITCHES

  • becripps Blake Cripps (@becripps) reported

    @disneyplus Please fix Error 39 on @Xbox... unless it is intended that you have to restart your console EVERY time you want to watch something. @XboxSupport

  • DouglasKalb Douglas Kalb (@DouglasKalb) reported

    @Verizon @disneyplus @hulu My Verizon is currently not working, video like 1970's tech...months ago, it was internet access as slow is 1995 dial up, buzzzzzzzzzzz

  • ManneXclusiv Manne Xclusiv 🏳️‍🌈 (@ManneXclusiv) reported

    Netflix, #CNNplus... hell, the only reason why #DisneyPlus worked is because of #MarvelStudios. The problem with subscribers is this... greed and over-saturation. Too many platforms. Too many monthly memberships. At this point... its about price, content, ads, & household budget.

  • themothergoblin bee!🐌🐉 (@themothergoblin) reported

    i cant wait for my disney+ to work so i can watch the owl house again bc i am sick and tired of trying to avoid spoilers

  • Teknogrot Arquinsiel Teknogrot (@Teknogrot) reported

    @EllieNotTifa @cymaiden @EVA_01_Shogouki It's an early indication of the Fortnite problem we got later. Disney put essential information into other materials. Holdo is "bad at people". Just does not get how to not piss everyone off even a little.

  • Zenaficus Chad Valdes (@Zenaficus) reported

    @sliwinski__ @espn @disneyplus Agreed. This breaking off of pieces would never work in any other media form except maybe the trash fire that is video games DLC.

  • zarrystrawberry logic stan acct (@zarrystrawberry) reported

    disney+ is not working on my firestick n it’s pissing me ******** off man

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