Disney+ Outage Map
The map below depicts the most recent cities worldwide where Disney+ users have reported problems and outages. If you are having an issue with Disney+, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Disney+ users affected:
Disney+ is an American subscription video on-demand streaming service owned and operated by the Direct-to-Consumer & International division of The Walt Disney Company.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 8 |
| São Paulo, SP | 8 |
| Realengo, RJ | 7 |
| Seattle, WA | 4 |
| Perth, WA | 4 |
| Glasgow, Scotland | 3 |
| Melbourne, VIC | 3 |
| Manchester, England | 3 |
| Philadelphia, PA | 3 |
| Madrid, Comunidad de Madrid | 3 |
| Brighton, England | 2 |
| Clearwater, FL | 2 |
| João Pessoa, PB | 2 |
| Dallas, TX | 2 |
| Salt Lake City, UT | 2 |
| Coesfeld, NRW | 2 |
| Atlanta, GA | 2 |
| Paris, Île-de-France | 2 |
| Salem, OR | 2 |
| Rio de Janeiro, RJ | 2 |
| Brest, Bretagne | 2 |
| Helsinki, Uusimaa | 2 |
| Sydney, NSW | 2 |
| Normanton, England | 2 |
| Alexandria, VA | 2 |
| San Gregorio De Polanco, Departamento de Tacuarembó | 2 |
| Pelentong, JHR | 2 |
| City of London, England | 2 |
| Stone Mountain, GA | 2 |
| Poole, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Disney+ Issues Reports
Latest outage, problems and issue reports in social media:
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NYC Tech Nerd TX/FL Raised
(@TechBizPopCult) reported
@DisneyPlus customer service is terrible. Been on hold for 20 mins. Website doesn’t load in two diff browsers or on firestick
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geo
(@m3thadd1ct) reported
cannot breathe sza has finally released shirt. calling sick into work never talking to a single human being ever again i’ve gone no contact with my family i’m selling all my organs and cancelling my disney+ subscription this is all i’ll ever need ever again
-
Bird Lawyer
(@Real_JoeNathan) reported
After an hour on hold between @hulu_support and @DisneyPlus, they decided I needed to talk to @Disney guest services... Who (after another 20 minutes on hold) are telling me that they aren't the right people to speak to. Very excited to see who can't help me next...
-
Joel Basson
(@joelbasson) reported
@davvyk @benz145 I just watched Disney+ today, haven’t tried Netflix yet. But that would be annoying if Netflix didn’t work on Browser
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ELLIE
(@elliepea56) reported
Why have a just went on @DisneyPlus to watch the new kardashians and its ALL gone????😭😭 (Yes I know am a weapon for watching it can't help it guilty pleasure)
-
An-Tim Nguyen
(@AnTimNguyen) reported
The main reason I haven't watched Andor yet is literally because the Disney+ app is somehow still extremely slow and buggy since launch. How does it take over 2 minutes to load, after failing 3-5 times? Is there some sort of magic fix I am not aware of?
-
Mining - Almond
(@diamondminercat) reported
I dreamed that Disney rebooted Chicken Little as a Disney+ TV show with Pixar quality animation, and all the characters were replaced with human versions of themselves. This shocked people bc Chicken Little's father's VA vanished on a trip to Japan years ago and had been MIA
-
கார்த்திகேயன்
(@meKARTHI_Karuna) reported
@DisneyPlus worst👎👎👎
-
DayMan
(@FizzleButts) reported
@santaclauses @DisneyPlus @stalk_corn your childhood demands that you ignore what some actor's beliefs are and watch it anyway. Work on your suspension of disbelief
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Vincent
(@vincentlopezz) reported
@Issyloveshoney @OrtizMauortizaa @MailOnline Yes but disney already did their part theres an option to put a pin on your disney+ profile if you wanna just hand over your ipad to your child.Also they put the rating there the parents should watch their kids not disney.The problem is with them using kids as the target audience
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Justin Gwinn
(@Ttv_Afterburn85) reported
@LoneWHunt @cartoonbrew This is a weird context issue and the headline is misleading. He doesn't say animation is for kids, just that parents aren't going to load up another animated family film on avg. He is, from what I can tell, explaining Disney+ decisions to have 18+ content on the platform.
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Stephen Paull
(@Gemstonepark) reported
@DisneyPlus you screwed me. I’ve had @hulu before any of the studios got their hands on it. Over 12 yrs. Now you do a migration and @hulu_support can’t fix it. Your solution, cancel my subscription start over. All my favorites, saved movies #Poof! #gone. You suck #hululive+++joke
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Thabang
(@Thabang015_) reported
Cancelled my Disney+ membership and renewed Netflix membership. Worst decision i've made in a long time 😭
-
Popey Mon to fix or refurb my vintage computer
(@PopeyMon) reported
The problems with #DisneyPlus are unique to it. YouTube works. BBC iplayer works. I've given up waiting for their support queue. You can log on but cannot play anything. It just hangs.
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∞ Skyleton O ∞ 🪐 🌈
(@KyleKozmikDLuxO) reported
@SpookySarahSays @DisneyPlus Lots of people clamor for the original volumes on Plus. They’d just have to adjust the programs and “redo” them because the originals were in 4:3 and videotape quality. Shouldn’t be hard though.