Disney+

Disney+ Outage Map

The map below depicts the most recent cities worldwide where Disney+ users have reported problems and outages. If you are having an issue with Disney+, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Disney+ users affected:

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Disney+ is an American subscription video on-demand streaming service owned and operated by the Direct-to-Consumer & International division of The Walt Disney Company.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
São Paulo, SP 9
London, England 7
Realengo, RJ 4
Manchester, England 3
Philadelphia, PA 3
Perth, WA 3
Madrid, Comunidad de Madrid 3
Seattle, WA 2
Clearwater, FL 2
João Pessoa, PB 2
Dallas, TX 2
Salt Lake City, UT 2
Coesfeld, NRW 2
Atlanta, GA 2
Paris, Île-de-France 2
Dublin, Leinster 2
Salem, OR 2
Rio de Janeiro, RJ 2
Melbourne, VIC 2
City of Lake Buena Vista, FL 2
Brest, Bretagne 2
Chicago, IL 2
Helsinki, Uusimaa 2
Sydney, NSW 2
Normanton, England 2
Alexandria, VA 2
San Gregorio De Polanco, Departamento de Tacuarembó 2
Chalon-sur-Saône, Bourgogne-Franche-Comté 2
Pelentong, JHR 2
Glasgow, Scotland 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Disney+ Issues Reports

Latest outage, problems and issue reports in social media:

  • vobreshkov Vesselin Obreshkov (@vobreshkov) reported

    @Disney Disney+ is completely broken on Roku. Did you guys fire your whole QA team? What exactly am I paying for again?

  • Brayden9669 Brayden (@Brayden9669) reported

    @AdamLanceGarcia It's a Disney+ thing, they put it at the end of a lot of their trailers to tell parents it's suitable for kids lol. It's awful.

  • Llareian Llareia (@Llareian) reported

    @DisneyPlus Content ratings in your app are terrible. Pooh: G > Y7 per you, so I have to give my 4yo content way too mature for her or let YOU decide what she watches on "Junior". Why not just give me the option to limit my kid's profile to a watchlist I'VE curated for her???

  • dogsruleudrool Ernest Johnson (@dogsruleudrool) reported

    @MAKERSwomen @MiniB622 @DisneyPlus Remember when you made woke movies that were awful and then tried to shame people as bigots if they didn’t like them? Yeah, that failed.

  • maxwell_tool CYBER:SUPPORT (@maxwell_tool) reported

    @PamJMarchant @DisneyPlus Need help ? Inbox me now 💻

  • Chris_Cleen Chris Cleen (@Chris_Cleen) reported

    @amazonfiretv your device won’t operate @DisneyPlus properly. Fix it.

  • RobertJNance Robert Nance (@RobertJNance) reported

    @rileyjsilverman @DisneyPlus Yeah. On my TV it worked, but my phone is still stuck on that page, and it's giving me the error saying the device isn't compatible when I hit save. Hopefully it'll be fixed soon.

  • dorklord_revan Ev (@dorklord_revan) reported

    @DisneyPlus please fix your buffering issues!!! It has been weeks

  • EsauTheNomad Nomadic (@EsauTheNomad) reported

    @TheCriticalDri2 I don’t understand how Disney+ has so many subscribers? Willow is the least worst series of this year too! Imagine that!

  • legallyjonsteel Jon Steel🐀 (@legallyjonsteel) reported

    The tickets were for #BlackPantherWakandaForever so now I guess I’ll just have to wait for it to come out on Disney+ because I’m not going to waste more money on @Fandango ever again. This is terrible customer service.

  • InfernoLeo9 Kate Marcelle (@InfernoLeo9) reported

    Is the disney+ app just not working

  • MattTappa Tappertime (@MattTappa) reported

    @DisneyPlus The Android TV app is broken. Can’t get out of the profile editor. The DONE button doesn’t work and you can’t back out.

  • OlolaIbrahim rhyannaa🎊🧨❤️ (@OlolaIbrahim) reported

    @kris10langlois @DisneyPlus Talk to @LordFarha they helped me when support services wouldn’t help me🥺..

  • PamJMarchant Pam (@PamJMarchant) reported

    @DisneyPlus our account has been hacked and we can’t access anything! Please help.

  • dianaaraujo50_ Diana 🇵🇹🏳️‍🌈 (@dianaaraujo50_) reported

    Did anyone ever had any problems with the Disney+ app on your phone? Because mine isn't opening and I don't know if it's the app or my phone

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