Disney+ down or not working? Problems, status and outages

Problems in the last 24 hours

The graph below depicts the number of Disney+ reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Disney+ users through our website.

• Sign in (53%)
• Crashing (19%)
• Buffering (15%)
• Playback Issues (11%)
• Video Quality (2%)

Live Outage Map

The most recent Disney+ outage reports came from the following cities:

City	Problem Type	Report Time
Soest	Buffering	4 hours ago
Ergué-Gabéric	Crashing	5 hours ago
Naaldwijk	Sign in	5 hours ago
Victoria	Sign in	6 hours ago
Township of Evan	Sign in	10 hours ago
Conflans-Sainte-Honorine	Crashing	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Disney+ Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rhia (@RhiannonSLister) reported 1 second ago

  Does anyone else’s @disneyplus just refuse to work on PS4? It’s the only place I can watch it and it’s taking like an hour to watch 15 minutes with of a show. Always been like this and I don’t have any problems with any other streaming site. Just want to watch Loki ffs

• 
  kristen leanne (@kmyzzzzzle) reported 1 minute ago

  @disneyplus @DisneyPlusHelp no one ever made an attempt to help me access my account and basically said to wait til I get home. That doesn’t really help me pull up comfort shows currently for us to watch.

• 
  krasi🌳🎲 | bIm (@bbonithica) reported 3 minutes ago

  i hate bulgaria why is disney+ not working here

• 
  @J7nce (@brownpants356) reported 7 minutes ago

  @disneyplus has to be THE worst streaming service! Either no sound or intermittent picture #disney @Disney

• 
  GROVE III (@BlackGroveIII) reported 7 minutes ago

  I ain’t seent Wandavision, Hawk & Chick, or Loki yet. I gotta remember where the Disney+ Login info is at

• 
  Auntie A (@amandasoltis) reported 9 minutes ago

  @AlexGaskarth Can I get your Disney+ login lmao

• 
  amelia koo misser⁷ ❅ (@mydarIingkoo) reported 12 minutes ago

  non disney+ users, where did y'all watch loki I DESPARATELY NEED HELP

• 
  Pravin (@pk181995) reported 13 minutes ago

  @LGIndia Disney+ is not playing anything on LG TV CX. Tried updating TV software versions, reinstalling the app but issue still there. Any sugesstions?

• 
  Eddie Joyner (@Eddie_Not_Eddy) reported 15 minutes ago

  @Malcooooooooolm @disneyplus I feel like you’re making this statement only thinking about his work from Drake & Josh. Josh’s character was supposed to have an over-the-top and loud personality. Also it’s a kids show so loud=funny. I recommend watching Mean Creek if you want something better from him

• 
  DaviD (@DavidtheDavor) reported 16 minutes ago

  @GenericRaceFan @disneyplus @amazonfirestick Or anywhere, Isn't there a Disney premium and an actual non Prime HBO subscription, I bet those work better...

• 
  😡😡😡BLUH HAH HEM!!!!👿👿👿 (@VinceBarley5) reported 22 minutes ago

  and it was kinda awkward to watch. I know Disney+ puts the warnings but it’s still so crazy that the muppets had a lot of race jokes back in the 70s. It just made me feel kinda uncomfy and it doesn’t help that my sister wants to know every offensive word in the damn book -_-

• 
  🌊 (@_ltatis) reported 22 minutes ago

  @disneyplus your update payment method is broken

• 
  💙 (@gojoeater) reported 26 minutes ago

  i guess i’ll be watching mostly dramas and animes cause hulu/disney+ (and crunchyroll) do not work over here anyway

• 
  Juice (@moon_juice24) reported 29 minutes ago

  Hey @disneyplus , are you guys ever going to release anything good, or is this what you are after Endgame? Loki was terrible and a complete waste of time, with the exception of the last 10 minutes of the last episode.

• 
  kristen leanne (@kmyzzzzzle) reported 33 minutes ago

  @disneyplus @DisneyPlusHelp I’ve been repeatedly told that no one is able to help me or accommodate me because my account is purchased through Roku. You all contracted with Roku so why can’t you figure this out?

• 
  DaviD (@DavidtheDavor) reported 35 minutes ago

  So is @disneyplus streaming problems my service, no I don't think so, is it I should pay premium? Seriously this has been going on for months. Nothing loads after it takes forever to get there. Maybe it is the @amazonfirestick 4k? Nothing loads right.

• 
  Andrew Kennedy (@AndrewKennedyUS) reported 39 minutes ago

  @disneyplus when will there be a fix for the app? I tried to log in on my android phone and keeps giving me an error message saying that its trying to connect to disneyplus server. This has been like this for weeks now

• 
  🌮 🐈 (@fourmorebeers1) reported 39 minutes ago

  @disneyplus fix your garbage app Sony Bravia A80J and nothing but load screens.

• 
  kristen leanne (@kmyzzzzzle) reported 40 minutes ago

  @disneyplus @DisneyPlusHelp I can’t access a service I pay for and Disney won’t help me with it. I cannot believe this is the kind of operation that Disney runs. Majorly disappointed. There are so many streaming services and I can’t believe I wasted money on this one!

• 
  Adam Aoun (@AdamAoun7) reported 42 minutes ago

  @foodiwaifu @disneyplus No there will never be a show or movie about this never in a million years seriously comment all you want their never gonna do it also your comments aren’t doing anything cause Disney plus doesn’t listen to people’s comments unless its a app issue

• 
  Kevin Kingsborough (@KevinKingsboro2) reported 44 minutes ago

  @disneyplus @hulu @ESPNPlus If they kill ***** again this is the worst remake ever

• 
  deeleefb (@dbrown2347) reported 47 minutes ago

  @disneyplus Will I be able to watch? Your shows always have error messages. Really ready to cancel Disney!

• 
  spencer ♡︎’s rish ?! (@iKissyCaIum) reported 49 minutes ago

  Disney+ work now

• 
  Josh Smeaton (@jarshwah) reported 49 minutes ago

  Disney+ with its 5 minute credits and no obvious way to skip to the next episode is the worst. On a related note Loki is very good! I’m enjoying the minor cast side stories much more than than the new character shows. Iron Fist was hot garbage.

• 
  kindness bassey (@kindness_bass) reported 52 minutes ago

  @dike_barry @disneyplus It hasn't been easy since i lost my little job. Life has been hell😭, My kid sister is hungry.. pls help check my tweet😭🙏

• 
  kristen leanne (@kmyzzzzzle) reported 52 minutes ago

  @disneyplus @DisneyPlusHelp I’ve spent an hour attempting to login to the account I have paid for for a year and that has an active subscription through roku. I’ve talked to 2 “customer service” agents because 1 logged out on me when I asked for a supervisor.

• 
  Ty Clark (@taif00d) reported 55 minutes ago

  Anyone else having trouble with their #disneyplus app?

• 
  Arjun Shankar (@_ArjunShankar) reported 58 minutes ago

  @disneyplus is there an issue with your android app.... Hasn't been working for the past few weeks....

• 
  Luis Davim (@luisdavim) reported 59 minutes ago

  @thockin @khenidak I think the Disney+ UX is the worst out there.

• 
  333🛸 (@Sapphicria) reported 59 minutes ago

  @Blackma64728295 @PixarLuca @disneyplus you wouldn’t have a problem with it if it was two straight kids