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Disney+ down or not working? Problems, status and outages

Problems detected

Users are reporting problems related to: sign in, crashing and buffering.

Disney+ is an American subscription video on-demand streaming service owned and operated by the Direct-to-Consumer & International division of The Walt Disney Company.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Disney+ reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 7: Problems at Disney+

Disney+ is having issues since 04:50 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Disney+ users through our website.

  • 53% Sign in (53%)
  • 19% Crashing (19%)
  • 15% Buffering (15%)
  • 11% Playback Issues (11%)
  • 2% Video Quality (2%)

Live Outage Map

The most recent Disney+ outage reports came from the following cities:

CityProblem TypeReport Time
Conflans-Sainte-Honorine Crashing 14 hours ago
Ballancourt-sur-Essonne Sign in 1 day ago
Hackney Sign in 1 day ago
Regional District of Central Okanagan Crashing 2 days ago
Le Tampon Sign in 2 days ago
Vaughan Crashing 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Disney+ Issues Reports

Latest outage, problems and issue reports in social media:

  • 93rdmin
    Rhythm of Zat Knight (@93rdmin) reported

    Anyone have huge issues with Simpson on @disneyplus via @skytv episodes cut out and go black.

  • Paris_Claxton
    Paris💫 (@Paris_Claxton) reported

    @disneyplus FIX YOUR STUPID THING- TELL ME HOW I HAVE A 1080p TV YET YOUR STUPID THING IS GIVING ME 420p AM NOT HAVING IT LUV

  • GriffinsMike
    Mike Griffin (@GriffinsMike) reported

    @disneyplus During activation of my new Roku, I received email from Roku 3 free mos. of Disney+ which I accepted and activated. Next day I could not open the channel. Log in said my email not recognized. Tried offer reactivating, but it says I’ve already enrolled. Pls help!

  • kayleigh_jade22
    kayleigh jade (@kayleigh_jade22) reported

    @disneyplus I’ve signed up with the wrong email account and need to change it. Please help!

  • revcatherine1
    Catherine Williams 🕷🕯 (@revcatherine1) reported

    Given in - watching Muppet Christmas Carol via Disney+ - have to watch without ‘When love is gone’ - cant get the VCR to work.

  • cmancuso9797
    Chris Mancuso (@cmancuso9797) reported from Fort Erie, Ontario

    @NHLRumorsDaily @disneyplus Ah Canadian problems Haha

  • TheCodedMood
    TheCodedMood (@TheCodedMood) reported

    @Disney @disneyplus Disney plus on the PlayStation is having loading issues and I feel it’s due for a patch . Skip intro is now causing everything to freeze up and I have to restart

  • JoshuahTee
    JoshuahTee (@JoshuahTee) reported

    @PatTheNESpunk you don't know me but I'm a big fan of you and Ian. How can Disneyplus get away with their **** app? My point being they've poured millions into IPS. If not billions. And can't take a second to make it industry quality. Eh I'm over it love ya guys.

  • GriffinsMike
    Mike Griffin (@GriffinsMike) reported

    @Roku As part of activating my Roku Premier, I received and activated Disney+ for 3 free months. One day later I can’t open Disney+. It requires me to log in, but does not recognize my email. I went back to the email received, but it says I’ve already activated. Help!

  • TallGirlTuesday
    Tall Girl Tuesday (@TallGirlTuesday) reported

    Somebody give me their @disneyplus login information 🙃

  • fenjerisms
    Jen (@fenjerisms) reported

    @SkyHelpTeam I do all.of that about 5 times a day... constantly resetting and reconnecting... Disney+ and apps work fine so it's clearly an issue with the skyQ box connecting to the main box.

  • sjtscott72
    Simon Scott (@sjtscott72) reported

    @O2 trying to sign up to the priority offer for Disney+ says I'll receive an email or text within 48hrs. Hoping to get it setup for the Xmas day premier, I signed up on Tuesday about 2pm. Can you help at all please?

  • ElGallando
    𝔻𝕒𝕟 𝔾𝕒𝕝𝕝𝕒𝕟𝕕 (@ElGallando) reported

    @hulu @disneyplus This whole “connect your Hulu and Disney accounts” thing is RIFE with technical issues. I’m on chat with your people and they still can’t figure out what’s wrong. Been 3 days. Thinking about cancelling everything.

  • ChelseaMDO1
    Chelsea O'Brien (@ChelseaMDO1) reported

    @kevinforch I had big problems with Disney+ over the weekend and just gave up

  • LitterisMike
    Mike Litteris (@LitterisMike) reported

    @RaymondKeeler @Benaskren I got rid of cable, like many other people. I bundled Disney+ & Hulu, which gave me ESPN+ for free. $20 a month for DAZN is ok, IF Bellator consistently put on quality cards. The point being, I won't invest extra with being enticed by the product but their marketing is subpar.

  • JoshuahTee
    JoshuahTee (@JoshuahTee) reported

    @disneyplus you buy up IP's then release them on a piss poor platform that can't even rewind properly? #netlfixftw my kid loves zombies. Fix making it an hour endeavor to cut to the songs.

  • SonsOfKrypton1
    I am Satoshi🧢 (@SonsOfKrypton1) reported

    @RealMouthyMom The HD quality on Disney+ Is unbelievable, almost like they’re new films. Let us know what you think. I finished the first one last week. I thought it was ok. Might just binge watch the whole thing, except the newer ones. I heard they’re terrible.

  • JoshuahTee
    JoshuahTee (@JoshuahTee) reported

    @disneyplus no offense but your app sucks. You have billions to throw away on ip you don't own then stick your consumers with a crap app that can't even handle Hulu quality?

  • rohitinventor17
    rohit (@rohitinventor17) reported

    @DisneyPlusHS Hi i have taken bsnl ftth with disney+ hotstar subscription but when i went to your website it doent allow me to login.Please help

  • ad13013
    AJ (@ad13013) reported

    @ScienceOfficerB @GraceRandolph @Kevfeige So because china has a **** and terrible government it means that the chinese citizens can’t get any entertainment from marvel?? They don’t have disney+ there, let them have this. Theres so many marvel fans in china

  • rohitinventor17
    rohit (@rohitinventor17) reported

    @hotstar_helps Hi i have taken bsnl ftth with disney+ hotstar subscription but when i went to your website it doent allow me to login.Please help

  • DaniAbe
    maybe: dani (@DaniAbe) reported

    I spent an hour trying to get disney+ to work, and now I don’t even wanna watch the santa clause anymore

  • jeeveswilliams
    Jeeves 🇲🇽🇪🇺🏳️‍🌈 (@jeeveswilliams) reported

    Looked up an article for what time Soul hits Disney+. Had to scroll through SEVEN paragraphs of tripe about how it was originally supposed to be in cinemas, what the synopsis is, and when Disney+ launched, before getting to the release time. SEO is broken.

  • arissaisnthere
    arissa! (@arissaisnthere) reported

    what show should i binge watch on either netflix or disney+ pls help

  • _rachaelbdavis
    Rachael Davis (@_rachaelbdavis) reported

    @HarrietClugston It's on Disney+ if you have it (or can nick a friend's login like I did), but glad I'm not the only one

  • jonathanristo
    jonathan risto (@jonathanristo) reported

    Ah, the joys of @disneyplus. Chatting with the support people for 1.5 hours today, but cannot get the information on which domains I need to unblock to let the service work. Best suggestion was to turn off my security devices. Wow. #stunnedsilence

  • sharklyat
    mi importas tú 💕 (@sharklyat) reported

    trading my Disney+ login in exchange for other people’s streaming service logins feels like a drug trade

  • ElGallando
    𝔻𝕒𝕟 𝔾𝕒𝕝𝕝𝕒𝕟𝕕 (@ElGallando) reported

    In case someone actually follows up on this: We had to do a huge work-around and cancel all my accounts and then work backwards from Disney+ and split the bill. Not a great solution and took 1.5 hours on chat and phone calls 😤 The last guy that helped me on the phone was great

  • pidgeonlmaoo
    sandy boiᶜᵃ__he/them or else 🔪 (@pidgeonlmaoo) reported

    @rickriordan what do you think of fans who cannot subscribe to disney+ due to financial issues, using pirating sites in order to watch the percy jackson show once it comes out!

  • GriffinsMike
    Mike Griffin (@GriffinsMike) reported

    @RokuSupport When I activated my Roku Premier, received & activated Disney+ for 3 mos. Today I can’t open the Disney channel. It asks for a login and does not recognize my email. Going back to the email it says I’ve already activated and can’t do it again. How can I fix this?