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Disney+ is an American subscription video on-demand streaming service owned and operated by the Direct-to-Consumer & International division of The Walt Disney Company.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Disney+ reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Disney+. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Disney+ users through our website.
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Sign in (49%)
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Buffering (18%)
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Playback Issues (16%)
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Crashing (15%)
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Video Quality (1%)
Live Outage Map
The most recent Disney+ outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Rosheim |
Sign in | |
 Copenhagen |
Sign in | |
| Suresnes |
Sign in | |
 Lexington |
Sign in | |
 Melbourne |
Crashing | |
 Beijing |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Disney+ Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Leigh-Currill
(@LeighCurrill) reported
from
Ashton Keynes, England
@disneyplus I have been constantly frustrated trying to access Disneylife from my Samsung TV. When trying to activate the app it does not recognise my account yet I get an email telling me there has been a new login! Support is next to useless! About to cancel my subscription
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Zach Stocker
(@zstocker) reported
from
Cedar Rapids, Iowa
@disneyplus has the worst customer service !! 30 mins on CHAT and account still isn’t fixed ! And they won’t even address the over billing!
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𝙇𝙖𝙣𝙘𝙚 𝙋𝙖𝙩𝙚𝙧𝙨𝙤𝙣
(@LancePaters1) reported
from
Brundall, England
@googlenest Apparently if Chromecast detects the Dolby 5.1 Codec it tries to send it to a surround setup, whether one actually exists or not. Turning off Dolby on the Netflix audio/captions selects works. @disneyplus doesn’t have the option to select regular sound while casting - needs a fix
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Pinche Gordo
(@DiabloGordo) reported
from
San Antonio, Texas
@DamagedVet @disneyplus @WickedTuna @CaptMarciano In due time. I don't have cable or satellite anymore so I have to go my fix one way or another.
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Brent Berkley | AisleOrWindow
(@aisleorwindow1) reported
from
Annandale, Virginia
If you're not watching #lostcities with @exploreralbert on @disneyplus .... You are seriously missing out! Great break from that awful tiger thing.
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Michael Lafferty
(@MickyLafferty) reported
from
Clady, Northern Ireland
Hey @disneyplus I'm having some issues with the streaming, it keeps freezing and jittering on me!
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Cleere Life&Pensions
(@cleere13) reported
from
Kilkenny, Leinster
@disneyplus error on Disney+ sorry something went wrong pleas try again later.. re installed app and same message
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Carole Baskin is fucking bitch
(@naterwin84) reported
from
Austin, Texas
Ian Lightfoot from Onward is 1000% gay. He had massive daddy issues, he can’t drive, he is total mama’s boy and he cuffs his jeans. The only thing missing was an addiction to iced coffee. #Onward #IanLightfoot #gay #gayrights #DisneyPlus
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Paul Lenkic
(@PaulLenkic) reported
from
Melbourne, State of Victoria
@disneyplus I subscribed via the iOS app, but when I try to log in through the Playstation, using the same login details, its trying to get be to subscribe again.
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shawn okeefe
(@darthokeefe) reported
from
West Seneca, New York
Great #DisneyPlus gives me an update now won't work and tells me try later!!! Guy just wants to watch the Muppets .. help me #DisneyPlus
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Michael O'Donnell
(@Michaeloptv) reported
from
Derry Village, New Hampshire
DEVELOPING: #Hulu suffering an outage. I hope it’s resolved soon. 😩 For now: #DisneyPlus. 😛
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B Socially Distant
(@bsting13) reported
from
Pittsburgh, Pennsylvania
@disneyplus help the app on my tv isn't working and I need to entertain a toddler so I can get some work done
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Jon Avila
(@javila1496) reported
from
Hollister, California
@disneyplus is not working...@disneyplus
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Ryan Matthewson
(@Ry_pie) reported
from
Edinburgh, Scotland
Space bar pause doesn’t work on @disneyplus and it’s a first world problem. But yeah. Help. #DisneyPlus
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Man Pan 🐶💁🏼♂️
(@BattlestarManny) reported
from
Dallas, Texas
@disneyplus, so now your movie starts but immediately stops and shows me an error. You all really know how to kick someone when they’re down, and shocker, no response. I’m sure the response would be swift if I was dangling millions in front of you, but since I’m not, screw me.
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matt
(@QLBookDrop) reported
from
Kingston upon Thames, England
can they fix disneyplus so it actually lets you exit out of a show. i’m so over having to restart the whole xbox when i just wanna change what’s on
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Concierge Ninja 🛎
(@ConciergeNinja) reported
from
Blackpool, England
@PhD_BPL @disneyplus @AppleTV That's terrible!
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Anna LeBaron ♥️
(@annaklebaron) reported
from
Corinth, Texas
I don’t have time to watch any of the popular shows (i.e. TigerKing) on @netflix, @hulu, @disneyplus, or @PrimeVideo. As a self-employed individual I’m working longer hours and harder than ever. This is my reminder to myself that having work to do is the good kind of problems.
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Sunny Dhillon
(@SunDhillon) reported
from
San Francisco, California
.@Disney trading @ 5yr low; no tech or telco parent company balance sheet to protect against massive punch it’s taken from closed theme parks, no ESPN sports coverage (or ad $’s), no new content being created during covid hiatus though strong @disneyplus sub #’s should help now
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Jazlyn K
(@Bladeblood3182) reported
from
Kokomo, Indiana
@disneyplus EVERY month, I get notice saying that my payment has failed. I've spent an hour+ on the 📞 w/ TS. Last month, we tried canceling and redoing. My billing date isn't until the 16th. This is pretty ridiculous. Fix or 🚫 at this point. Bank said no problem on their end.
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Chris (Wardy) Wardman
(@wardytractorboy) reported
from
Curry Rivel, England
@disneyplus can someone let me know why I’m paying double for my Disney+ account. It had problems registering, so has taken what I thought was cancelled from an account that is not recognised. Your support email has got no response.
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Nigel
(@Nigel33997693) reported
from
Firhouse, Leinster
@LyndaNethaway @disneyplus Nope. Tried it but need either a brand new telly or sky box to watch it on so will be leaving it for time being, can't afford the outlay at present! Cheers for your help anyhow! #StayHomeStaySafe
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Luke Hutchinson
(@LukeRHutchinson) reported
from
Denver, Colorado
@disneyplus yo. I want to upgrade my account so that I can stop seeing ads on @hulu — my account is through @disneyplus and I would love to provide necessary info to fix this
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Jamie Sadler
(@mohosapien) reported
from
Hale, England
Seeing #WallE "help" someone in #PixarInRealLife on @disneyplus just made me cry...
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Eamonn Lawless
(@lollykk72) reported
from
Kilkenny, Leinster
@disneyplus Unfortunately this waste the biggest waste of 60€ - constant issues with streaming the movies - no issues with any other service
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Jason Stettner
(@Skycaptin5) reported
from
Calgary, Alberta
Artemis Fowl will debut on #DisneyPlus , must be as awful as the trailer makes it out to be... That’s a shame, really love those books and wanted a theatrical run of them.
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Megnificent Creative.com
(@MegCreative) reported
from
Donegal, Ulster
@disneyplus have yet to watch a movie that hasn't stopped and started and had issues. Internet speed is 120mbps and zero issues streaming from any other platform, just Disney+ #disappointed
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K.B.A.
(@kba41510) reported
from
Richmond, California
Just watched the @DuckTales episode “The Last Crash of the Sunchaser” on @disneyplus and hooooooly crap, is this some damn good tv. Tears in my eyes good. Idk who needs to hear this, but the #Ducktales remake going on right now is ridiculously good and entertaining.
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Zac Friesen
(@zfriesen14) reported
from
Saskatoon, Saskatchewan
Will the content be of high enough quality and quantity to compete with @netflix and @disneyplus
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Julia Chin
(@JuliaaChin) reported
from
Denver, Colorado
@disneyplus should solve all my problems tonight 🙂