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Disney+ is an American subscription video on-demand streaming service owned and operated by the Direct-to-Consumer & International division of The Walt Disney Company.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Disney+ reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Disney+. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Disney+ users through our website.
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Sign in (58%)
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Buffering (19%)
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Crashing (12%)
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Playback Issues (9%)
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Video Quality (1%)
Live Outage Map
The most recent Disney+ outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Perth |
Sign in | |
 Virginia Beach |
Sign in | |
 Ipswich |
Sign in | |
| Lorain |
Sign in | |
| Bethalto |
Sign in | |
| New York City |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Disney+ Issues Reports
Latest outage, problems and issue reports in social media:
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MG Swizz
(@mgswizzle13) reported
@Disney @DisneyPlus you need to understand this. You are releasing shows weekly on Disney+ so that users continue to subscribe week after week, month after month. It’s not working. People want to binge shows. Your format is actively driving watchers away from the platform
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ChrissiM
(@Chrissi16228964) reported
@santaclauses @DisneyPlus Christmas is in trouble because #JoeBiden Has destroyed our economy!
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Susanne Mason
(@susiemasters23) reported
@DisneyPlus @Lucasfilm Will I be able to watch this without it saying no internet connection even tho it’s connected via Ethernet cable and no other issues with internet on any other device or site?!!
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Clancy, Use the Remote
(@RemoteClancy) reported
@DisneyPlus Why won't your website allow me to update my subscription from monthly to annual? When I called customer support, they said they couldn't help me unless I cancelled my current subscription first. That's ridiculous and I cannot believe it's true.
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UltraMAGA Bryan Garcia 🇺🇸🇨🇦 🇮🇱 🇳🇱
(@gods10rules) reported
@BarbRey04774380 @ClownWorld_ @DisneyPlus Most sites require you to be at least 13 or 18 for you to use their sites or services. Disney+ most likely requires you to be 18 to use their service because you're most likely to have a bank account by then. I don't see a problem with them asking for your DOB.
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ᴀʟᴇx ❁
(@kimbamheo) reported
I was charged on my card for my first month on @disneyplusph but my Disney+ account says I'm still not subscribed. Is there an issue right now with payments?
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Bango
(@Bango2331) reported
Yet again, the @DisneyPlus is taking an absolute ****. I have full service, other apps are working just fine, yet I can't watch 15 seconds of Andor without the video buffering. Maybe stop pumping out mindless Marvel series for a second and fix your streaming platform.
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UltraMAGA Bryan Garcia 🇺🇸🇨🇦 🇮🇱 🇳🇱
(@gods10rules) reported
@Dropsy42 @ClownWorld_ Most sites require you to be at least 13 or 18 for you to use their sites or services. Disney+ most likely requires you to be 18 to use their service because you're most likely to have a bank account by then. I don't see a problem with them asking for your DOB.
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Moby 🦋🎀
(@mobyyc) reported
May Disney+ na. Can’t wait to go home from work later and binge watch 🥲🥲🥲
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Disney+ Philippines
(@disneyplusph) reported
@feistyannesc While Disney+ detects the system's capabilities and will automatically stream in the best video format one’s device supports, you can manually select the video quality via the quality option on the video player. The native screen resolution is checked, in some cases automatically
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notyourfan97
(@notyourfan97) reported
@ArguingSpider @MCU_Direct Nah, it could be like 10-13 year time jump. Look at the young characters they are bringing in. They are trying to do a young avengers tv show or movie, which I think is a terrible idea but that's just me. Also one of the leak projects slated a young avengers disney+ show.
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irel. Mt after dm!
(@dsnghwa) reported
@seedasaw Disney+ Hotstar Sharing (4u) 1 day 3k 3 day 5k 7 day 10k 1 month 12k 3 month 30k Sharing (3u) 1 month 15k 3 month 32k - 1x otp Antilimit 1 month 20k 3 month 55k Private 1 month (no c) 32k 1 month (no s) 35k 3 month 85k - login 3 device
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kay 🌸
(@taizidianxias) reported
@disneyplusph hi, is there a way to login via email? I have a disney+ account from my time in the US, but logging in via my phone number creates a completely new account for me. or do i have to create a new account entirely?
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Rianelle Alba
(@rianellealba) reported
LOL when you CANT use your existing disney plus account in the ph. Ang epal!!! LET ME LOGIN VIA EMAIL @DisneyPlus @disneyplusph
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Mr Quig
(@wereisEldenring) reported
@DisneyPlusHelp Quick update I finally got it to work I did not realize you had to have the Disney+ app open
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morethanyell
(@morethanyell) reported
Disney+ Singapore OTP-servers must be melting rn
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UltraMAGA Bryan Garcia 🇺🇸🇨🇦 🇮🇱 🇳🇱
(@gods10rules) reported
@BarbRey04774380 @ClownWorld_ @DisneyPlus Yoy certainly didn't have a problem with giving Twitter or any other social media or any other business your DOB (which all sites & businesses require) when you signed for their site or services.
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irel. Mt after dm!
(@dsnghwa) reported
@najemanzz Disney+ Hotstar Sharing (4u) 1 day 3k 3 day 5k 7 day 10k 1 month 12k 3 month 30k Sharing (3u) 1 month 15k 3 month 32k - 1x otp Antilimit 1 month 20k 3 month 55k Private 1 month (no c) 32k 1 month (no s) 35k 3 month 85k - login 3 device
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K. Kazutoph 🍁🍥
(@kudos2kazutoph) reported
okay so they made a separate app for Disney+ for PH. The regular app wont work. maybe to cater PH payment methods and make tailored plans?
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jat0rz
(@jat0rz) reported
@hulu @netflix @DisneyPlus You continue to raise prices but we fail to see new, quality content. You are becoming the thing we all hated most, cable television. The reason we all switched was for the content and cost. Keep going up and not saying why and prepare to lose.
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Becky
(@reanst) reported
@BazTastic77 Back when Disney+ was released I had to get a new streaming device as it wouldn't work on what I had
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Lari 🧜🏼♀️/ Larry 💕🧹🔮
(@larilu_w) reported
@ScubaStevenly @enchanted @DisneyPlus 3 options: 1: shut up, she’s human 2: don’t watch the movie 3:get help Or maybe all of the above ?
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Mr Quig
(@wereisEldenring) reported
@DisneyPlusHelp Well I have tried multiple times in multiple different ways on multiple different devices and I cannot login I am very disappointed with your support service and it looks like I will not be able to stream Disney+ on my PlayStation five because for whatever reason I can’t login
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MEDoc
(@maudephd) reported
@DisneyPlus FUTHER, I DON'T WANT UR APP ON MY CELL. I'VE GOT PROBLEMS W/MY EYES, & U R SUGGESTING I SQUINT 2 WATCH STREAMING ON MY CELL IS LUDACRIS BT THN AGAIN SO IS LIMITING ME 2 TV-14 AND BELOW!!!! There is no place on UR website to update my profile online!! G.A.L. @Reuters
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Pinkie “Key lime” Pie, MLA for Equestria-West
(@Marxist_Pony) reported
can you help me with my budget? I've been struggling $1.4k in rent $300 car insurance $120 phone bill $150 groceries $3.8k Disney+ subscriptions honestly don't know if I can keep going like this
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Jen
(@Jhen5SOS) reported
Daming error ng Disney+ PH 🥲
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Daniel Hegner
(@8DH) reported
@DisneyPlus Whish I could but the android app is still broken.
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Susanne Mason
(@susiemasters23) reported
@DisneyPlus only streaming site I have issues with, constantly saying no internet connection even tho I have now connected by Ethernet cable. When are you going to sort this out??!
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Maggie McGettigan
(@gettig1_mc) reported
@DisneyPlus why can't I hear voices on the programs on my app?? Please help.
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DarkHeartsKing
(@DarkHeartsKing) reported
@DisneyPlus @NatGeo Sooo you want me to afford a helicopter to fly me to the mountains for yoga, hire my own research team to help me lose weight, hire professional team to keep an eye on me…I only have $240 I my bank account…. I don’t think that covers half just to rent out the helicopter.