Is Disney+ down?

Disney+ is an American subscription video on-demand streaming service owned and operated by the Direct-to-Consumer & International division of The Walt Disney Company.

 Problems detected at Disney+

Disney+ problems in the last 24 hours

Disney+ Outage Chart

March 28: Problems at Disney+

Disney+ is having issues since 09:30 PM IST. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Sign in 40.22% Sign in
  • Buffering 38.65% Buffering
  • Playback Issues 13.71% Playback Issues
  • Crashing 6.07% Crashing
  • Video Quality 1.35% Video Quality

Disney+ Outage Map

The most recent outage reports and issues originated from:
Köln Sign in
Barqueros Sign in
Coesfeld Sign in
Vigo Crashing
Milan Playback Issues
Plauen Crashing

Disney+ Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Disney+ Issues Reports

Latest outage, problems and issue reports in social media:
  • BazzaKd Bazza_kd (@BazzaKd) reported

    @DisneyPlusUK All I want to do is watch a film in 4k on my TV but it keeps on buffering. You need to fix this issue pronto Disney! #NotHappy #DisneyPlus

  • thebeccawalters Rebecca Walters (@thebeccawalters) reported

    Anyone else having problems with their @netflix @hulu @disneyplus accounts. Mine seem to be running slower or not working at all. And yes I have disconnected and reconnected my internet and it still doesnt work.

  • AliThwaite Alastair Thwaite (@AliThwaite) reported

    Now that @disneyplus is online in the UK I've decided to make use of this lockdown period by beginning a rewatch of all Marvel Cinematic Universe films and TV series. This could take a while but it seems that 'while' is unlikely to be a problem right now. #mcurewatch

  • israndomasis Alan ---- (@israndomasis) reported

    @NOWTV who do I complain to about you inability to stream content without buffering or dropping to potato quality. @disneyplus @NetflixUK and @PrimeVideo all work flawlessly on my connection yet you can't.

  • Mellisa_j_t Mellisa Thompson (@Mellisa_j_t) reported

    I think I've watched maybe 20 movies since it came out.. And I try atleast once a day. Can I get some help or I will be begging for my year subscription payment back.. @disneyplus

  • Mellisa_j_t Mellisa Thompson (@Mellisa_j_t) reported

    @disneyplus I'm honestly getting fed up with this subscription service. I can watch everything on Amazon and Netflix with no connection issues... But the moment I try watching Disney plus and select a movie to watch it never actually plays just goes to a black screen...

  • Julierehman1 Julie rehman (@Julierehman1) reported

    @disneyplus getting error code 1019 but can't find reference to it anywhere

  • si_mcav Simon Stewart (@si_mcav) reported

    @Chromecast You need to fix the surround sound issue with the Chromecast ultra, @Netflix and @disneyplus. When connected through a TV, and to a receiver through ARC you have a choice of stereo only or 200ms latency. Do something about this.

  • hwasfaggot cian#⁷🧨 (@hwasfaggot) reported from Dublin City, Leinster

    @disneyplus fix y’alls ******* pausing and rewinding

  • liboftheyear Luka DANcic (@liboftheyear) reported

    Hate to do this but if you have any issues linking your @hulu account and @disneyplus account and need support/it figured out, you should consider jumping off your roof instead or licking a COVID infested trash can

  • DANJO_UK Dan Johnston 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DANJO_UK) reported

    @disneyplus eugh, you need to fix the app. you’ve had so long to get it ready... audio is completely out of sync with the picture. I had to pause several films every 10minutes.

  • KaylaDTD Jehovah's Litness (@KaylaDTD) reported

    @Squidles05 @netflix @disneyplus Ugh awful!!!

  • tonkatone1 Tonka (@tonkatone1) reported

    @disneyplus Still waiting for Disney to extend the free trial to help everyone Stay at Home!

  • jenannrodrigues Jen Rodrigues (@jenannrodrigues) reported

    @MySampleLife @disneyplus I have firestick. It’s not working

  • Timmerjoe Timmer (@Timmerjoe) reported

    @ERodBuster1 @WednesdayGirl90 @BryantLangmuir @disneyplus That pun is so awful, it circles all the way around to become funny again.

  • jenannrodrigues Jen Rodrigues (@jenannrodrigues) reported

    @MySampleLife @disneyplus Let me know if it works. Tried with ours and it’s not working.

  • a_niqa . (@a_niqa) reported

    @disneyplus theres audio issues when I try to stream a movie on my PS4. Please assist

  • Science_Pack lewkwarm (@Science_Pack) reported

    @disneyplus @LuzuGames @LDShadowLady @Joe_Sugg @AlfieDeyes @lisaandlena @Rubiu5 @unge @WillyrexYT @CyprienGaming @lerirejaune @Henrirejaune @TheSimpsons fix the aspect ratio

  • noIPv6 sorry, no ipv6 here! (@noIPv6) reported

    @ThomasBenton @disneyplus @AmazonUK @AmazonHelp oh ok, that's even stranger. thanks for the clarity. i'm used to some online providers who have such broken server setups to the point that they advocate d-i-s-a-b-l-i-n-g v6 to work around their mistakes, glad to hear that isn't the cause here. 😃

  • DevinReed1138 Devin Reed (@DevinReed1138) reported

    @disneyplus @LuzuGames @LDShadowLady @Joe_Sugg @AlfieDeyes @lisaandlena @Rubiu5 @unge @WillyrexYT @CyprienGaming @lerirejaune @Henrirejaune @TheSimpsons Cool, but....please fix the aspect ratio issue on older seasons!!

  • Hawksbrink Jenny (@Hawksbrink) reported

    My friends, @disneyplus might be shiny, but don’t get it. Just stick with Amazon/Netflix/Hulu. The lag, and getting it to play a show without a bs “we can’t connect!” error (while every other cable and Bluetooth device in the house is fine) is beyond frustrating #NotWorthIt

  • saldana_natalya nat (@saldana_natalya) reported

    How am I supposed to be stuck at home with my @disneyplus not working on my amazon firestick😒

  • ThomasBenton Tom (@ThomasBenton) reported

    @noIPv6 @disneyplus It only happens with @AmazonUK @AmazonHelp devices. So I suspect it’s an app development issue. Apple devices were fine. I’m not happy about it but there you go. Hopefully it’s fixed soon.

  • CoachAaronMay Aaron May (@CoachAaronMay) reported

    @disneyplus Your system has been down for 3 days in our house; please help solve this problem!

  • Tltd_Mike Mike (@Tltd_Mike) reported

    @GTM618 @Disney @disneyplus This is a problem with a lot of their shorts. The Elena ones are 2-3 mins and you have to select the next one each time

  • nathaliascp Nathalia (@nathaliascp) reported

    @disneyplus Hi. We've been unable to connect since the channel was launched and apparently is because there is a problem with the some networks and yours. Our provider says that they informed you about the issue but that it hasn't been addressed yet from your side. (1/2)

  • risenson777 яє∂ ραи∂α (@risenson777) reported

    @disneyplus 4 days in a row still can't connect. Didn't pay for a service I can't use.... help me out.

  • Abhishe66702751 Abhishek das (@Abhishe66702751) reported

    Dear @narendramodi ji we are lockdown and following your rules respectfully but we are getting little bored and @hotstartweets @hotstar_helps promise us to release @disneyplus tomorrow in India and now they are delaying it when we needed it most please help us 😭

  • SeriousMike90 Mike (@SeriousMike90) reported

    @disneyplus @LuzuGames @LDShadowLady @Joe_Sugg @AlfieDeyes @lisaandlena @Rubiu5 @unge @WillyrexYT @CyprienGaming @lerirejaune @Henrirejaune @TheSimpsons Please fix ratio

  • KyleBusch51Fan2 Taylor Bowe Mcardle (@KyleBusch51Fan2) reported

    Looks like @disneyplus is down this morning, can’t login at all 😒

  • LaurenCampHood Lauren Hood (@LaurenCampHood) reported

    @Disneynature @disneyplus Disney Epic Fail. Worst possible role model chosen over many other talented and DECENT people. Terrible decision.

  • FillyOfficial Filly Adams (@FillyOfficial) reported

    @disneyplus I’ve signed up and logged in on my Apple TV and phone. I cannot however login on my Sky Q box or PS4. I spoke to someone who gave me instructions and it didn’t fix anything! Can someone please help me otherwise I’ll just end my subscription

  • WillFeliciano Will Feliciano (@WillFeliciano) reported

    @Terri_73 @disneyplus @Disneynature @DisneyStudios They can hire whoever they want. I don't get why the Brits hate her so much, aside from the theory it's her race & nationality, but as an American person of color I have no issue with her. It's not like they hired a Kardashian to do it. Y'all need to get a grip. It's not ruined.

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    Bah. It would be rectified if @DisneyPlusUK actually had it. I’m guessing it’s a licensing issue as @Polygon have said it’s on @disneyplus which i assume means it’s available in the US.

  • SeanCMcGrath Sean McGrath (@SeanCMcGrath) reported

    @LaFinAbsolute @sewage666 @disneyplus Yeah, I just watched it! Weird mix of modern sfx and bedknobs and broomsticks/terrible green screen. Neat idea for a story.

  • CoachAaronMay Aaron May (@CoachAaronMay) reported

    @disneyplus you service has been out for 3 plus days. Any help would be greatly appreciated

  • collycomic Colin Craig (@collycomic) reported

    @darrenmdr @DisneyPlusUK I'm having the same problem but I'm using a Toshiba television...Not listed in their app store and if I want to cast it my laptop & phone are a bit old & can't...@disneyplus blurb does say it's available on Samsung & LG TVs so, I bet, your as disappointed as me...

  • vnswift ✭ 🇦🇸SamoanCocco🇦🇸 ✭ (@vnswift) reported

    @disneyplus MY DISNEY APP IS NOT WORKING!!!!!

  • Andrea24976180 Andrea Abbatista #ReleaseTheSnyderCut (@Andrea24976180) reported

    @disneyplus if you decide to include in your #BuffyTheVampireSlayer catalog, I hope you will consider a new HD Master without the errors made by Fox (16: 9 conversion with technicians and lights on the set, and color correction errors) please visit the page @BuffyHDBluRay

  • nerfherding mO_Om (@nerfherding) reported

    aaaand now it's 4 minutes. fix this crap @disneyplus

  • DaveWebb_North Dave Webb (@DaveWebb_North) reported

    @Reverend_Makers You want to try #SelfIsolation with a 2yr old ... 😱 it’s not all #CoDWarzone and @disneyplus I’ve been ‘playing out’ for the last 48 hours .... send help

  • leesweet Lee Sweet (@leesweet) reported

    @BryandSutton @disneyplus @LuzuGames @LDShadowLady @Joe_Sugg @AlfieDeyes @lisaandlena @Rubiu5 @unge @WillyrexYT @CyprienGaming @lerirejaune @Henrirejaune @TheSimpsons Please fix this yes. Looks awful zoomed in.

  • kathykong Kathy Kong (@kathykong) reported

    @disneyplus Every time I open the app, it asks for my email address, then asks for a six digit code, and then tells me Error Code 21. HELP!

  • CharlesWakefi17 Charles Wakefield (@CharlesWakefi17) reported

    @disneyplus Worst movie ever...too many black supremacists 🤠😎🤣

  • ItsASpursThing Dal B (@ItsASpursThing) reported

    @disneyplus @SkyUK is anyone plus having subtitles when watching through your skybox. Can’t seem to turn it off. Can anyone help.

  • KeeairaRhena keeaira (@KeeairaRhena) reported

    @disneyplus fix your site! Can’t watch on my laptop or my fire tv!

  • Jodalina_x Jode (@Jodalina_x) reported from Birmingham, England

    Rubbish at making decisions! Someone help me..... What should i watch on #DisneyPlus 🤔🤔

  • butterygoods Shattered illusions (@butterygoods) reported

    Having problems with Disney plus #DisneyPlus it’s jumping big time

  • TOCPE82 Bryan/TOCPE82 (@TOCPE82) reported

    @MartinPierro1 @disneyplus I would argue that went out the window when they added The Simpsons, Marvel, etc. I'm not advocating beyond PG-13, but a kid's section solves the problem of kids stumbling on content they might not be ready for. My kids use the kids profile w/o issue.

  • Munkaroo84 Richie D (@Munkaroo84) reported

    @disneyplus I havent been able to login to my account on my macbook pro since thursday, I have spoken to 2 online 'assistants' who both essentially said 'im sure it will work soon, bye'... really not acceptable

  • leandashelton leanda shelton (@leandashelton) reported

    @disneyplus I have an error code 1019 but all my other channel throuh my router work!!!

  • thethemike Michael Ross (@thethemike) reported

    @Vibrantankles @MsKitty8809 @disneyplus Same for me too. I have 2 fire sticks @disneyplus doesn’t work on. Works on all devices in the home but not either of my @amazonfiretv sticks. Amazon has been 0 help

  • _nnovakk 𝓁𝒾𝓉𝓉𝓁𝑒 𝒥 (@_nnovakk) reported

    @disneyplus what kind of problem do you have with Andorra

  • nerfherding mO_Om (@nerfherding) reported

    it also doesn't help that when i finally get back on to what i'm watching again, it's about a minute before i reach where i was. and if i even try to fastforward, i lose the connection AGAIN. thanks for that, @disneyplus making watching a half hour show a 3hr job #disneyplus

  • choi_aj Andrew Choi (@choi_aj) reported

    @PuckAndBadJokes @alextuch89 @disneyplus This. It was bad. Apparently Edward Norton was the worst to deal with and demanded so many rewrites to the script that they replaced him with Mark Ruffalo.

  • sllertzman Sarah Lertzman (@🏡) (@sllertzman) reported

    @disneyplus If you could create account settings like Netflix, where I could set the video quality to lower, then I would buy your service. Those with rural satellite internet need you to do this. Please.

  • david_insideout David Whiteley (@david_insideout) reported

    @brendonconnelly @andyclarke1971 @disneyplus My internet is terrible but it looked pretty good to me. But the system is going to be under a lot of pressure as you say.

  • _ChuBarker Stuart Barker (@_ChuBarker) reported

    @burchy9 @Sadler004 @FootballManager I wish I had the time for this. Worst possible time to have a newborn! 😂 At least she lets me watch @DisneyPlus.

  • Darxern Darren Graham (@Darxern) reported

    Watched the first #Descendants movies on #DisneyPlus in the last two days and gonna be honest, they weren't terrible..... Quarantine and self isolation can do strange things

  • Samthetallon Bats Production (@Samthetallon) reported

    Ok now that I've seen them all thanks to @disneyplus what is the best and worst live action remake. The worst for me is easily Beauty and the Beast (2017) or Lion King (2019)