Disney+ down or not working? Problems, status and outages

Problems in the last 24 hours

The graph below depicts the number of Disney+ reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Disney+ users through our website.

• Sign in (53%)
• Crashing (19%)
• Buffering (15%)
• Playback Issues (11%)
• Video Quality (2%)

Live Outage Map

The most recent Disney+ outage reports came from the following cities:

City	Problem Type	Report Time
Conflans-Sainte-Honorine	Crashing	14 hours ago
Ballancourt-sur-Essonne	Sign in	1 day ago
Hackney	Sign in	1 day ago
Regional District of Central Okanagan	Crashing	2 days ago
Le Tampon	Sign in	2 days ago
Vaughan	Crashing	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Disney+ Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rhythm of Zat Knight (@93rdmin) reported 4 minutes ago

  Anyone have huge issues with Simpson on @disneyplus via @skytv episodes cut out and go black.

• 
  Paris💫 (@Paris_Claxton) reported 6 minutes ago

  @disneyplus FIX YOUR STUPID THING- TELL ME HOW I HAVE A 1080p TV YET YOUR STUPID THING IS GIVING ME 420p AM NOT HAVING IT LUV

• 
  Mike Griffin (@GriffinsMike) reported 14 minutes ago

  @disneyplus During activation of my new Roku, I received email from Roku 3 free mos. of Disney+ which I accepted and activated. Next day I could not open the channel. Log in said my email not recognized. Tried offer reactivating, but it says I’ve already enrolled. Pls help!

• 
  kayleigh jade (@kayleigh_jade22) reported 16 minutes ago

  @disneyplus I’ve signed up with the wrong email account and need to change it. Please help!

• 
  Catherine Williams 🕷🕯 (@revcatherine1) reported 17 minutes ago

  Given in - watching Muppet Christmas Carol via Disney+ - have to watch without ‘When love is gone’ - cant get the VCR to work.

• 
  Chris Mancuso (@cmancuso9797) reported 17 minutes ago from Fort Erie, Ontario

  @NHLRumorsDaily @disneyplus Ah Canadian problems Haha

• 
  TheCodedMood (@TheCodedMood) reported 22 minutes ago

  @Disney @disneyplus Disney plus on the PlayStation is having loading issues and I feel it’s due for a patch . Skip intro is now causing everything to freeze up and I have to restart

• 
  JoshuahTee (@JoshuahTee) reported 22 minutes ago

  @PatTheNESpunk you don't know me but I'm a big fan of you and Ian. How can Disneyplus get away with their **** app? My point being they've poured millions into IPS. If not billions. And can't take a second to make it industry quality. Eh I'm over it love ya guys.

• 
  Mike Griffin (@GriffinsMike) reported 25 minutes ago

  @Roku As part of activating my Roku Premier, I received and activated Disney+ for 3 free months. One day later I can’t open Disney+. It requires me to log in, but does not recognize my email. I went back to the email received, but it says I’ve already activated. Help!

• 
  Tall Girl Tuesday (@TallGirlTuesday) reported 25 minutes ago

  Somebody give me their @disneyplus login information 🙃

• 
  Jen (@fenjerisms) reported 27 minutes ago

  @SkyHelpTeam I do all.of that about 5 times a day... constantly resetting and reconnecting... Disney+ and apps work fine so it's clearly an issue with the skyQ box connecting to the main box.

• 
  Simon Scott (@sjtscott72) reported 28 minutes ago

  @O2 trying to sign up to the priority offer for Disney+ says I'll receive an email or text within 48hrs. Hoping to get it setup for the Xmas day premier, I signed up on Tuesday about 2pm. Can you help at all please?

• 
  𝔻𝕒𝕟 𝔾𝕒𝕝𝕝𝕒𝕟𝕕 (@ElGallando) reported 32 minutes ago

  @hulu @disneyplus This whole “connect your Hulu and Disney accounts” thing is RIFE with technical issues. I’m on chat with your people and they still can’t figure out what’s wrong. Been 3 days. Thinking about cancelling everything.

• 
  Chelsea O'Brien (@ChelseaMDO1) reported 34 minutes ago

  @kevinforch I had big problems with Disney+ over the weekend and just gave up

• 
  Mike Litteris (@LitterisMike) reported 34 minutes ago

  @RaymondKeeler @Benaskren I got rid of cable, like many other people. I bundled Disney+ & Hulu, which gave me ESPN+ for free. $20 a month for DAZN is ok, IF Bellator consistently put on quality cards. The point being, I won't invest extra with being enticed by the product but their marketing is subpar.

• 
  JoshuahTee (@JoshuahTee) reported 35 minutes ago

  @disneyplus you buy up IP's then release them on a piss poor platform that can't even rewind properly? #netlfixftw my kid loves zombies. Fix making it an hour endeavor to cut to the songs.

• 
  I am Satoshi🧢 (@SonsOfKrypton1) reported 35 minutes ago

  @RealMouthyMom The HD quality on Disney+ Is unbelievable, almost like they’re new films. Let us know what you think. I finished the first one last week. I thought it was ok. Might just binge watch the whole thing, except the newer ones. I heard they’re terrible.

• 
  JoshuahTee (@JoshuahTee) reported 35 minutes ago

  @disneyplus no offense but your app sucks. You have billions to throw away on ip you don't own then stick your consumers with a crap app that can't even handle Hulu quality?

• 
  rohit (@rohitinventor17) reported 39 minutes ago

  @DisneyPlusHS Hi i have taken bsnl ftth with disney+ hotstar subscription but when i went to your website it doent allow me to login.Please help

• 
  AJ (@ad13013) reported 41 minutes ago

  @ScienceOfficerB @GraceRandolph @Kevfeige So because china has a **** and terrible government it means that the chinese citizens can’t get any entertainment from marvel?? They don’t have disney+ there, let them have this. Theres so many marvel fans in china

• 
  rohit (@rohitinventor17) reported 44 minutes ago

  @hotstar_helps Hi i have taken bsnl ftth with disney+ hotstar subscription but when i went to your website it doent allow me to login.Please help

• 
  maybe: dani (@DaniAbe) reported 47 minutes ago

  I spent an hour trying to get disney+ to work, and now I don’t even wanna watch the santa clause anymore

• 
  Jeeves 🇲🇽🇪🇺🏳️‍🌈 (@jeeveswilliams) reported 48 minutes ago

  Looked up an article for what time Soul hits Disney+. Had to scroll through SEVEN paragraphs of tripe about how it was originally supposed to be in cinemas, what the synopsis is, and when Disney+ launched, before getting to the release time. SEO is broken.

• 
  arissa! (@arissaisnthere) reported 49 minutes ago

  what show should i binge watch on either netflix or disney+ pls help

• 
  Rachael Davis (@_rachaelbdavis) reported 51 minutes ago

  @HarrietClugston It's on Disney+ if you have it (or can nick a friend's login like I did), but glad I'm not the only one

• 
  jonathan risto (@jonathanristo) reported 54 minutes ago

  Ah, the joys of @disneyplus. Chatting with the support people for 1.5 hours today, but cannot get the information on which domains I need to unblock to let the service work. Best suggestion was to turn off my security devices. Wow. #stunnedsilence

• 
  mi importas tú 💕 (@sharklyat) reported 57 minutes ago

  trading my Disney+ login in exchange for other people’s streaming service logins feels like a drug trade

• 
  𝔻𝕒𝕟 𝔾𝕒𝕝𝕝𝕒𝕟𝕕 (@ElGallando) reported 57 minutes ago

  In case someone actually follows up on this: We had to do a huge work-around and cancel all my accounts and then work backwards from Disney+ and split the bill. Not a great solution and took 1.5 hours on chat and phone calls 😤 The last guy that helped me on the phone was great

• 
  sandy boiᶜᵃ__he/them or else 🔪 (@pidgeonlmaoo) reported 58 minutes ago

  @rickriordan what do you think of fans who cannot subscribe to disney+ due to financial issues, using pirating sites in order to watch the percy jackson show once it comes out!

• 
  Mike Griffin (@GriffinsMike) reported 58 minutes ago

  @RokuSupport When I activated my Roku Premier, received & activated Disney+ for 3 mos. Today I can’t open the Disney channel. It asks for a login and does not recognize my email. Going back to the email it says I’ve already activated and can’t do it again. How can I fix this?