Is Disney+ down?
Problems detected
Users are reporting problems related to: sign in, buffering and crashing.
Disney+ is an American subscription video on-demand streaming service owned and operated by the Direct-to-Consumer & International division of The Walt Disney Company.
Problems in the last 24 hours
The graph below depicts the number of Disney+ reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
January 12: Problems at Disney+
Disney+ is having issues since 07:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Disney+ users through our website.
-
Sign in (57%)
-
Buffering (19%)
-
Crashing (13%)
-
Playback Issues (9%)
-
Video Quality (1%)
Live Outage Map
The most recent Disney+ outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Sign in | ||
| Video Quality | ||
| Crashing | ||
| Sign in | ||
| Buffering |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Disney+ Issues Reports
Latest outage, problems and issue reports in social media:
-
cocojambo
(@mintpap1) reported
@Kingkoopah020 @casamato21 Im 100% sure it will not netflix and disneyplus have the the best shows in the moment. A MS movie/ series streaming service has no chance. Disney has a ridiculous share on movierights and netflix has good quality productions. Don’t forget HBO max, amazon prime, paramount+ lol
-
Vanessa
(@Thomas33081982) reported
@moonknight @disneyplus hi, we want to work with you, can you contact me?
-
Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
Falkirk, Scotland
@O2 when I took out my new phone contact few weeks ago, I chose my 6 months free @disneyplus (just within the 30 days I had to decide which to choose) as my “reward” - but I can’t find ANY means of activating it... Can you help please?
-
Jae
(@JaeSHinds) reported
@emma_enchantedd Literally discussed this issue recently too. I'm worried about Moon Knight on Disney+ making DID seem exciting and fun, as the main character has an alter who is a mercenary.. The depiction of DID in the media is so damaging.
-
Kane Kerslake
(@kanekerslake22) reported
@JordLPM Netflix started this awful trend. Even Disney+ has a bit of dignity and release episodes weekly.
-
Lel_G
(@LeonG38338361) reported
@MarvelStudios @disneyplus The costume needs some work
-
Rob Allen
(@_roballen) reported
@disneyplus hey there. Can you help, android TV app the Disney+ sound is very poor with lots of hiss and crackle, very noticeable via soundbar. Not something with other services
-
Blake_C137
(@Blake_C137) reported
@VampireQueen967 @Cynical_History How does piracy help you watch YouTube videos without ads? I canceled Hulu 9 months ago, Disney 6, HBO 2, and Netflix will be gone after this month. Only things I’m keeping are Crunchyroll & YT because having to watch the start of the ads and click Skip Ads every time is a PITA.
-
kars
(@kars59121628) reported
@LiviesHQ @disneyplus @oliviarodrigo help im so excited
-
Molly-Pop 🍭
(@molllteaser) reported
Has anyone had an issue with Disney+ where you search something, that you know is on there, and it doesn’t show up? My Disney+ won’t let me watch Pam and Tommy??? I search the show or look for it and it just doesn’t show up? No parental controls or blocks on either
-
T-Johnson
(@CoAcH_T_Johnson) reported
Dear @disneyplus Your new version of Cheaper By The Dozen is terrible. Me and the students are upset over this.
-
Madison
(@MadisonBlair2) reported
@hulu_support please DM me. I have the Disney Bundle but got logged out of all devices and am unable to log back in through Disney+ or Hulu. Won’t even let me log in to contact Hulu. (Single sign on error??) Very frustrating that I cannot reach your help desk or log in at all.
-
andrew garfield enthusiast
(@juhvuhkuhjay) reported
@LiviesHQ @disneyplus @oliviarodrigo currently in my sour shirt getting in my car to sing it at the top of my lungs on the way to work HOW DID SHE KNOW??
-
Jennifer Dean🌻
(@tamonandpumbaa) reported
@pwincesswolfie @disneyplus I’m not acting like anything but sad that something we love ( Disney) is now changing and we lose something we love. That’s it. That’s all. Parental controls don’t work for us as far as preventing rage. It will prevent viewing but not the rage. #praderwillisyndrome
-
Hayley is driving home 2 U🦋💜
(@sourhaylss) reported
@LiviesHQ @disneyplus @oliviarodrigo The temptation to book Friday off work so I can spend the day watching driving home 2 U🤡
-
Tom Nolan
(@ThatsMrTomNolan) reported
@LightsCameraPod Is it just me or does it seem like there’s been a real dip in the quality of effects for both this and Ms. Marvel. Has me real worried about future Disney+ shows.
-
Jennifer Dean🌻
(@tamonandpumbaa) reported
@pwincesswolfie @disneyplus You misread my tweet. Sometimes you just want ppl to see and hear you. Not fix anything. I certainly don’t expect that. Nothing can be fixed for us. We just can’t have the app. We are very limited in what we can do. That’s all.
-
Jennifer Dean🌻
(@tamonandpumbaa) reported
@pwincesswolfie @disneyplus Also, Netflix never was a safe place for my son so we don’t have it. Disney+ was and now it’s not. Again, I simply wanted Disney+ to see that 1 family had an issue. No One else will care. I’m sorry I bothered you and that you don’t understand. I am sad losing Disney+ as an option
-
NotMyChair-NotMyProblem
(@NerdyBett) reported
@bamboodesk @disneyplus Everyone is fully dressed. What is your problem?
-
Jennifer Dean🌻
(@tamonandpumbaa) reported
@pwincesswolfie @disneyplus No. Nothing happens. That just know. I actually believe no one else will have a problem. It’s just our very unique situation. Our family is very isolated. I’m just sad for us. Never thought others would be threatened by it. More isolation for our family so as not to threaten any1
-
Ronnie Romance
(@OlivardiaGang) reported
@CourtesyFlush5 I haven't seen most of the Disney+ shows. Only watched Falcon and Winter Soldier, but I get excited for all these shits. The only one of them Netflix shows I really disliked was Jessica Jones' 2nd season. That **** was terrible lmao
-
Martin
(@TheButtonz) reported
It’s a first world problem, but I’m sick of adverts for @disneyplus @DisneyPlusUK as I ALREADY HAVE AND LOVE IT DAMMIT. Please… I’m not buying another subscription
-
ren / 162!
(@amricngrffiti) reported
MY DAD LOGGED ME OUT OF DISNEY+ ON ACCIDENT AND NOW ITS SAYING ITS THE WRONG PASSWORD HELP
-
Matt the Human
(@MightyMass) reported
Oh man. If we're griping about chroma key today, I can't wait until we get to the bad wig work on Disney+ shows.
-
Sesame street traditionalist 🇺🇦
(@iwantobehigh) reported
Only 8 minutes into “Turning Red” on Disney+ but I already have to say the reviewer who said Turning Red had a story that was too unrelatable was wrong, it’s fine. The only issue I have so far is the movie seeming to have a lower production value than Pixar is usually known for.
-
Eric Hoke
(@erichoke) reported
Why is it so nonintuitive to go to the beginning of a movie on Disney+ on Apple TV? My kid is crying because I can’t find the song she wants on Encanto. Lord help me (or someone on Twitter).
-
#ChuSol
(@ascartissue01) reported
I literally do not want jisoo to work with disney+ ever again, i hope her next project is a Netflix original or Apple TV otherwise for public channel I want SBS
-
Danny
(@Danny_angelfan) reported
Hey @disneyplus @starwars @obiwankenobi how come a Star Wars fan can do a better job with the #grandinquisitor with little to no budget, than a multi-billion dollar corporation? Better fix this atrocity before it airs.
-
Delta Clark
(@deltaclark15) reported
@disneyplus @TheSnowCloud hey there, living on a boat in Juneau. Disney plus will NOT work on our Wi-Fi or our neighbors Wi-Fi. We have made many attempts to contact Disney plus live assistance, but it throws error code 73 and it still is not resolved. Please help us sort it!
-
addy
(@d2aechwita) reported
WORK @disneyplus