Dropbox

Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kulmbach, Bavaria 1
Oslo, Oslo County 1
Fort Worth, TX 1
Maringá, PR 1
Barranquilla, Departamento del Atlántico 1
Philadelphia, PA 1
Aurora, CO 1
Chongqing, Chongqing Shi 1
Nassau, New Providence District 1
Santa Barbara, CA 1
Greiz, Thuringia 1
Vancouver, BC 1
Zacatecas, ZAC 1
Mississauga, ON 1
Kakuda, Miyagi-ken 1
Barcelona, Catalunya 1
Etobicoke, ON 1
Frederiksberg, Region Hovedstaden 1
Ridgewood, NJ 1
Tijuana, BCN 1
Deseronto, ON 1
Margate, FL 1
Las Palmas de Gran Canaria, Canary Islands 1
Toulouse, Occitanie 1
Denver, CO 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • ItsBrynmew Bri🥰 (@ItsBrynmew) reported

    Anyone had luck with Dropbox on Linux? Mine has been stuck saying Dropbox 155.3.5473 Syncing... For the past like 14 hours. Ugh this is turning into a thing where things are either just flat out not working at all, or working with enough issues to make life annoying.

  • RayAlmush ريان بن عبدالله المشرّف (@RayAlmush) reported

    @DropboxSupport Please response to my issue it is urgent I have been contact to customer service on three channels with no response!

  • maerlynofmiria Steve Mann (@maerlynofmiria) reported

    @DropboxSupport In fact, the problem folder, even though it was online only, was actually causing errors on the external harddrive my dropbox is routed to. I just had to do an error check on the drive and repair it. that I could do. I'm going to see if hard deleting the folder now that I TBC

  • badooonkers capcipcupkembangkuncup (@badooonkers) reported

    I remembered I edit a pic where kara laying down w her suit and I couldn’t find it? Even the og pics in my dropbox nor in my mega

  • maerlynofmiria Steve Mann (@maerlynofmiria) reported

    @wesderby @joyctilton @Instacart The underlying issue reaches a whole new level of unacceptability when accessibility problems start aflicting apps and sites that were formerly completely accessible. this is why I'm having so many problems with dropbox these days, for instance.

  • HomieOnIce Brandon (@HomieOnIce) reported

    @DropboxSupport No it’s just so hard to transfer files from the explorer window, and to turn the server sync on and off most of the time the option isn’t there

  • dbzfn94 Leo (@dbzfn94) reported

    Can someone upload the Time Speed Stardew mod to Dropbox or something, I've been trying to download time Speed and the Glue Down Furniture mod for about an hour, and no dice. Nexus Mods sucks.

  • maerlynofmiria Steve Mann (@maerlynofmiria) reported

    @DropboxSupport I have. The issue here is that I left the folder that had the problem files in it before Friday. And the folder was already set to online only. And as I've stated both here and in email, there's only so much I can do, seeing how your site and the desktop app are TBC

  • LouAliCharlie Louise (@LouAliCharlie) reported

    @Dave_Hone No joke but have you tried turning it off and on again? I had the same issue and deleted some stuff but have a feeling I needed to get Dropbox to reset, as it were, to register the situation.

  • wesley_toland Wesley Toland (@wesley_toland) reported

    @DaFLehrer4 @SyksyRasanen @MaxBlumenthal I has to pay to access them, but I managed to download all the documents that appear to be broken links. DM if you'd like instructions on how to access them. It costs about $7 for all of it if I recall correctly. Or I could set up a dropbox and share all the docs

  • StevieDubya Steven Waring (@StevieDubya) reported

    @DropboxSupport Hi, when will you resolve the Smart Sync issue on newest Mac OS? Any links within a programme (say InDesign) has to be manually relinked. And it’s painful. Seen stuff about saying you’re on it but that was months ago. Cheers

  • jackur1ah yer (@jackur1ah) reported

    @Dropbox fix your ******* UI

  • savannahrose917 💜Savbaby💜 (@savannahrose917) reported

    Anyone down for a video call? Or a session? Rate? Joi? Dropbox? Hmu! #sellingcontent #buyingcontent

  • maerlynofmiria Steve Mann (@maerlynofmiria) reported

    @wesderby @joyctilton @Instacart And said fiddling has progressed to the point where every time a screen reader user has a syncing issue, they have to suffer through weeks of runaround and then have to have someone from dropbox's staff trace down the offending file, when in 2018 they could do it themselves.

  • maerlynofmiria Steve Mann (@maerlynofmiria) reported

    @DropboxSupport Ok, still having sync issues, even though I left the offending folder that was causing the problems I was experiencing. sorry, but you guys seriously need to fix these issues. I know I'm a broken record here, but this isn't what I'm paying for..

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