Dropbox

Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
The Bronx, NY 1
Los Angeles, CA 1
Parkton, MD 1
Roubaix, Hauts-de-France 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • wstwd Jonathan Westwood 💙 (@wstwd) reported

    @j_liljedahl Hi. Having problems connecting AudioShare to Dropbox - only seeing some files; intermittently failing to connect. Restarts not helping. Been going on for a couple of weeks. Is this a known issue, please? Thanks.

  • zEJAYz EJAY🐬 (@zEJAYz) reported

    @Ikechi_OUFZ i have an entire server just for sending myself files from my computer to my phone cuz i dont feel like using dropbox/drive

  • BekaXDBot Beka Miller (@BekaXDBot) reported

    IT issues, you know, cloud-based, Dropbox and which I mean, today so it was short-lived as much time with the day my breakfast

  • MagnusApollo Magnus Champlin (@MagnusApollo) reported

    @Dropbox The iPhone app keeps saying “Starting Camera Uploads. Looking for Photos…”. But never actually finds or starts anything… sometimes it will have a large number counting down briefly with a sweeping line, but that is just for a moment. Should I reinstall the app?

  • clussman Chat Clussman (@clussman) reported

    @DropboxSupport I finally sorted things out and shared a folder called 'Resources' and the other team member got one folder inside of 'Resources' and that's it. Maybe you can actually help with that because that seems straight up broken.

  • stpstpstpstpstp ᘛ⁐̤ᕐᐷ 🌷 (@stpstpstpstpstp) reported

    @DropboxSupport they're currently syncing/being reorganised by dropbox, but my internet is slow (uploading at 88kb/s, my documents are a total 80GB) and i would like to be able to access them offline, ie i would like to stop the sync and be able to access my files without dropbox as a middleman.

  • echopaper echopaper (@echopaper) reported

    @dcmkp2 The problem is how much cloud services have changed, and nothing has really been "cemented". Common services used are like mega nz, onedrive, dropbox... but they all have their own downsides.

  • codemerlin Mohit Thakral (@codemerlin) reported

    @PratapRohit @USAndIndia @PratapRohit this is a technical issue in ustraveldocs site, you must have got the emergency request approved with a dropbox appointment.

  • cstross Charlie Stross (@cstross) reported

    @olemd Security patches, updates to my key apps, re-link it to my Dropbox (API changed since I last used it!), blow the dust out of the USB ports and clean the cat hair (and worse cat effluents) off the underside (it was stored upside-down: it's an emergency spare, after all).

  • DavidReedImages David Reed (@DavidReedImages) reported

    @DropboxSupport If your attitude is that I should just change the URL, I should just zip everything up and put it on my server and save money on Dropbox. Hmm....

  • Thatonenicostan ⭐️Sarah💫 (@Thatonenicostan) reported

    @nugnug101 We’re at a sit down I can’t say much but I’ll buy it and make a Dropbox

  • CleverCase Casey Jones (@CleverCase) reported

    @ArielRelaford a) scratch paper doc for later ideas b) voice recorder on my phone to get down ideas super quick and drop 'em on dropbox c) a good memory for ideas, stories, and not much besides d) the BIG BOARD e) backups backups backups

  • clussman Chat Clussman (@clussman) reported

    @DropboxSupport When I can't share something from the file list because something inside it is shared, why can't I easily review what is shared inside it and change/fix that?

  • JasonSintome Jason Sintome (@JasonSintome) reported

    @DropboxBusiness @Dropbox @DropboxSupport absolutely DISGRACEFUL issue reported Saturday and to date, not a single response to the urgent support tickets raised. Seriously #Dropbox WTF is going on? Your customer service is no existent!

  • Vektroid Vektroid (@Vektroid) reported

    @injektilohuy It's what I get for bouncing so many tracks down repeatedly. I'm moving the newest version to a separate folder, collecting all the files and I'm gonna selective de-sync everything else outta my Dropbox to save some space locally. If I have to go back they'll just be on the cloud

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