Dropbox Outage Map
The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Dropbox users affected:
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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Mérida, YUC | 1 |
| Santos, SP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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Will Urquhart
(@Urquwill) reported
@DropboxSupport Still waiting on support to fix this, 3 hours later
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bhavnasarkar
(@bhavnasarkar) reported
@DropboxSupport I’m sorry, I didn’t understand the question 🤔 I am using it the same way as I have been and it’s just behaving differently and creating problems since Thursday. In our company, the external customers load their videos on our Dropbox and each of us, reviewers, editors, etc, tap
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Jobi Santapogue
(@Runaway_Piper) reported
@Urquwill @DropboxSupport Lmao at support’s response literally repeating back to you the problem you were having. $60 a year gets me Microsoft Office suite and 1TB of online OneDrive storage. I’m sure it’s easy and not all too expensive to upgrade the storage plan, but I can’t vouch for bandwidth limits
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Nik Vulper
(@nikvulper) reported
Login to the first VM, login to Dropbox, download the ISO, login to the admin console, load the second VM, load the ISO you downloaded, and quickly press a virtual key to boot from the virtual optical drive. Just seven steps before you wait for the preinstall environment to load.
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Tracy
(@TheOtherTracy) reported
So, after help from multiple people, I appear to be having an issue that others cannot replicated. I talked to the person who's sending me the files and we're switching to Dropbox.
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Matt Collins
(@Mattophobia) reported
@DropboxSupport The article is useful, but the macOS app should really alert me that some of the files names will cause problems on other operating systems - as files with special characters in the names upload/download completely fine to Dropbox in macOS and doesn't say there's any problem.
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Colin T is ManiacalV
(@ManiacalV) reported
@DropboxSupport App is fine and works, but this alert pops up even though there are no issues when I click on it. It's not hurting anything (that I can see) I just am wondering why I get that alert all the time.
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Long Vo
(@vostalgic) reported
@DropboxSupport I can’t login to my business account @onesignal - keep getting error 500. I can’t submit a support ticket because it requires me to be logged in. Chicken and the egg… How to go about resolving this?
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Fendalton School
(@fendaltonschool) reported
Lucky Book Club Orders for the last issue this year are due on Friday 26th November. Please place orders in the dropbox in the office foyer. If you wish to order items for Christmas presents, please leave me a note and contact details with the order and I will contact you w…
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adrien herbert
(@adrien274) reported
@DropboxSupport I get a message "Couldn't start Dropbox (This is usually because of a permissions error. Storing your home folder on a network share can also cause an error.) with a link to hidden folders on my new Mac which are disabling the launch even tho' I have 1/2
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Luc
(@lucyycheyne) reported
why is my dropbox suddenly incredibly slow at uploading files
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RuraPenthe
(@RuraPenthe0) reported
@DropboxSupport Sign-in to the web or app are not working with error: "Two-step verification text message couldn't be sent. <a href="/help/364">Help</a" We're told to log this on support forum which wants you to - sign-in, which doesn't work. Also, html error in the message.
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bhavnasarkar
(@bhavnasarkar) reported
@DropboxSupport Yes, I’m experiencing the same problem in chrome and internet explorer.
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CT Mask
(@ctmask111) reported
@USAndHyderabad @USAndIndia having been trying to get a Dropbox appointment in India. Please do not lock accounts if we login multiple times. The reason we are logging that many times is due to limited availability of appointment slots
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Will Urquhart
(@Urquwill) reported
@Brad_E_Herring @Dropbox Oh it's definitely happening. Not doing anything about a customer service issue for the entirety of a Monday after restricting an account is a deal breaker. I'm not giving more money to any company that does that.
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