Dropbox Outage Map
The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Dropbox users affected:
Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Belém, PA | 2 |
| Sugar Land, TX | 1 |
| Olongapo, Central Luzon | 1 |
| Glendora, CA | 1 |
| Sardoá, MG | 1 |
| Camboriú, SC | 1 |
| Rickmansworth, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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Augusto M. (de 🏡)
(@augustomercurio) reported
@DropboxSupport i don't know if you can understand my problem with this broken english from third world country.
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add your name
(@notrowenaa) reported
Google Drive is bare slow and laggy, so I one Drive. What’s a good cloud storage? I like Dropbox but it’s too teef.
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Kelli Marks
(@kellimarks) reported
@odoketa So here’s my problem. Their dropbox is HUGE. And it started syncing but paused (cause it ran out of space). And now since it cant finish, it won’t undo. I clicked all the ‘smart sync’ stuff. But nothing changed.
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Daniel R. Thomas
(@DanielRThomas24) reported
@DropboxSupport After violating the privacy of my contacts by sharing their PII with a random company for no reason I can then subsequently remove this information? That doesn't really help. You could do login and access to contacts separately and it would be easy.
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Abieks
(@Official_Abieks) reported
@vayretunes I’ve never had this happen. It could be a problem with the computer itself (although the person who mentioned Dropbox is probably onto something—Ableton stores things funny).
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Yue-Ting Siu
(@TVI_ting) reported
@DropboxSupport Dropbox keeps losing the easy share options - the workaround works, but it is not a permanent fix. More info please?
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Kelli Marks
(@kellimarks) reported
I have run into a problem and I simply cant fix it. I need help from a tech type. I logged into the joint work dropbox account, not knowing it would dump all the existing files onto my personal laptop. Ive done the smart sync thing (I think) but its all still there.
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Jon
(@JCagan) reported
Publicly traded companies that provide small business services are typically terrible, I would exclude Microsoft and Dropbox, almost everyone else is terrible.
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Toaster
(@T2Toaster) reported
Good god people putting their desktops/My Documents in Dropbox/OneDrive causes *so many problems*. Paths shown in the GUI are not the real paths on disk.
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James Sowers
(@jamesrsowers) reported
@HeyitsAllyssa Have you had any issues syncing some folders locally to your machine? That + Dropbox Paper are the only things making me ask the question in the first place.
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Tina🇨🇭🇯🇵
(@tinastsh) reported
@DropboxSupport I don't have my emergency backup code and I do not have access to my phone number (moved countries) and I can't seem to find an answer on how else to login to my account. Please help!
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kat
(@kasterism) reported
@DropboxSupport Yeah, I've been trying to upload things (I still have space) and it just appears as error. I literally try hours. This is a new problem because i used to upload things and they uploaded easily and way more heavy but right now it just appears errorany times until it works
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Annie b. 🇺🇸
(@Annieb11497840) reported
@MD_MVA the link to the license plate return form to use at a Dropbox is broken on you website. Please advise how I can download this form. Thanks.
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Skunkfrakker
(@skunkfrakker) reported
OK finished the patch and NOW I'm testing it. Should do the following: Improve the resolution selection dialogue in the launcher for Besti 9.xx. Fix the issue on Windows 7 and Linux. Fix the issue of Dropbox hating my key files. Retains all performance gains. Let's see!
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Moomin 🦁 🖖🇪🇺🇬🇧💙
(@Moomin99576229) reported
@burningoil1972 I’m not techy at all - the worst person to ask. Work do it all on some big server/drive. For my home iPhone I don’t know how you’d back up - lose all my stuff whenever change phone. The Mrs backs hers up on a Dropbox, no idea what that is - presumably there’s a cost?