Dropbox

Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

Less
More

dropbox Hero Image

Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Belém, PA 2
Sugar Land, TX 1
Olongapo, Central Luzon 1
Glendora, CA 1
Sardoá, MG 1
Camboriú, SC 1
Rickmansworth, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • augustomercurio Augusto M. (de 🏡) (@augustomercurio) reported

    @DropboxSupport i don't know if you can understand my problem with this broken english from third world country.

  • notrowenaa add your name (@notrowenaa) reported

    Google Drive is bare slow and laggy, so I one Drive. What’s a good cloud storage? I like Dropbox but it’s too teef.

  • kellimarks Kelli Marks (@kellimarks) reported

    @odoketa So here’s my problem. Their dropbox is HUGE. And it started syncing but paused (cause it ran out of space). And now since it cant finish, it won’t undo. I clicked all the ‘smart sync’ stuff. But nothing changed.

  • DanielRThomas24 Daniel R. Thomas (@DanielRThomas24) reported

    @DropboxSupport After violating the privacy of my contacts by sharing their PII with a random company for no reason I can then subsequently remove this information? That doesn't really help. You could do login and access to contacts separately and it would be easy.

  • Official_Abieks Abieks (@Official_Abieks) reported

    @vayretunes I’ve never had this happen. It could be a problem with the computer itself (although the person who mentioned Dropbox is probably onto something—Ableton stores things funny).

  • TVI_ting Yue-Ting Siu (@TVI_ting) reported

    @DropboxSupport Dropbox keeps losing the easy share options - the workaround works, but it is not a permanent fix. More info please?

  • kellimarks Kelli Marks (@kellimarks) reported

    I have run into a problem and I simply cant fix it. I need help from a tech type. I logged into the joint work dropbox account, not knowing it would dump all the existing files onto my personal laptop. Ive done the smart sync thing (I think) but its all still there.

  • JCagan Jon (@JCagan) reported

    Publicly traded companies that provide small business services are typically terrible, I would exclude Microsoft and Dropbox, almost everyone else is terrible.

  • T2Toaster Toaster (@T2Toaster) reported

    Good god people putting their desktops/My Documents in Dropbox/OneDrive causes *so many problems*. Paths shown in the GUI are not the real paths on disk.

  • jamesrsowers James Sowers (@jamesrsowers) reported

    @HeyitsAllyssa Have you had any issues syncing some folders locally to your machine? That + Dropbox Paper are the only things making me ask the question in the first place.

  • tinastsh Tina🇨🇭🇯🇵 (@tinastsh) reported

    @DropboxSupport I don't have my emergency backup code and I do not have access to my phone number (moved countries) and I can't seem to find an answer on how else to login to my account. Please help!

  • kasterism kat (@kasterism) reported

    @DropboxSupport Yeah, I've been trying to upload things (I still have space) and it just appears as error. I literally try hours. This is a new problem because i used to upload things and they uploaded easily and way more heavy but right now it just appears errorany times until it works

  • Annieb11497840 Annie b. 🇺🇸 (@Annieb11497840) reported

    @MD_MVA the link to the license plate return form to use at a Dropbox is broken on you website. Please advise how I can download this form. Thanks.

  • skunkfrakker Skunkfrakker (@skunkfrakker) reported

    OK finished the patch and NOW I'm testing it. Should do the following: Improve the resolution selection dialogue in the launcher for Besti 9.xx. Fix the issue on Windows 7 and Linux. Fix the issue of Dropbox hating my key files. Retains all performance gains. Let's see!

  • Moomin99576229 Moomin 🦁 🖖🇪🇺🇬🇧💙 (@Moomin99576229) reported

    @burningoil1972 I’m not techy at all - the worst person to ask. Work do it all on some big server/drive. For my home iPhone I don’t know how you’d back up - lose all my stuff whenever change phone. The Mrs backs hers up on a Dropbox, no idea what that is - presumably there’s a cost?

Map Check Current Status