Dropbox

Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Santos, SP 1
Nantes, Pays de la Loire 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • PogoWasRight Dissent Doe, PhD (@PogoWasRight) reported

    @DropboxSupport Why hasn't @Dropbox answered a simple question? What is their policy and procedures? These urgent matters should not get bogged down in routine support matters.

  • PerfectAdequate Patti PK (@PerfectAdequate) reported

    Hey, @merrelloutside I realize that charging me $5 to return these shoes that don't fit is very important to you, but requiring me to go INSIDE a drop location when there is a local, outdoor, dropbox during a pandemic is pretty terrible.

  • jjorge jjorge (@jjorge) reported

    @DropboxSupport I have a problem with @DropBox (business account). I CANNOT OPEN Old files that are not cached on my local disk because of not being accessed over a LONG time. Is DropBox to be trusted with keeping my files if I cannot readily access them?

  • MayaGakusi maya koizumi (@MayaGakusi) reported

    And I noticed . . Dropbox is Amazing The datas of broken pc was rest . . why?

  • buerohellllo hellllo (@buerohellllo) reported

    Nice @Dropbox! Not working after OS upgrade @Apple! Good work! Just love it!

  • workbench_tv Workbench (@workbench_tv) reported

    @DropboxSupport We had a power outage this weekend that knocked out our internet. Now I have a ton of corrupt files that won't open. Dropbox says there's no new version, but when I attempt to open and it fails, it shows an update that I can then restore from.

  • tararobertson tara robertson (@tararobertson) reported

    @DropboxSupport i get it and it's a somewhat disappointing response to an #a11y issue. Like, is accessibility a priority at Dropbox or not?

  • kainacastillo ♡ 𝓀𝒶𝒾𝓃𝒶 ♡ (@kainacastillo) reported

    musicians&producers! 3 of my friends were targeted in a scam recently. They got a text from someone's "manager" saying to check out a dropbox link of things they produced coming out & it was a way to just get their login info. Pls b careful & make sure u know who ur speaking to!

  • BekaXDBot Beka Miller (@BekaXDBot) reported

    Dropbox and thoughts I start getting enough and, you know, all software that you know, problem solving any creative software,

  • schachin Kristine Schachinger (@schachin) reported

    .@dropbox your file system is always the worst -- why do you NOT hire a good UI/X person and fix it?

  • shottr_cc Shottr (@shottr_cc) reported

    @kapowaz @thelifeofrishi Yeah it's pretty high on my list of priorities. I also consider Dropbox (bulky SDK as well) and FTP/SFTP (slower protocols). Anything that unties uploads from my server would be a relief. If it's your hosting, I don't think there's any reason to charge a fee.

  • radiohead319 Radiohead 💙 (@radiohead319) reported

    @A_D62 @ute0761 @JohnJCrace In the multinational I worked for, it was a disciplinary offence to use unapproved software and services uces such at Zoom, Dropbox etc. You'd think HMG would be even more locked down. As a country we are wide open!

  • JeremiahLee JeremiahLee.com (@JeremiahLee) reported

    Dropbox Paper forgetting the document I viewing when it forces me to SSO in again is ******* annoying. It even does something to the browser history state so the doc's URL is replaced by the sign in page and I can't just go back.

  • RealModernMayka Mayka ❤ (@RealModernMayka) reported

    Ok what ******** is Dropbox doing, if it weren't for it I would have like 15-25GBs free on my boot drive by moving a bunch of stuff to the storage drive, but no, I have like 1GB left and that number is gonna go down even lower as Dropbox does whatever the heck it's doing

  • m1chile M1chile (@m1chile) reported

    @DropboxSupport Hello id like to know what happens to disabled accounts. A friend has an issue with you @mustri he says all his 4 year info has been lost I doubt you could do that with no acces to his files right ?

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