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Dropbox

Dropbox Outage Map

The map below depicts the most recent cities worldwide where Dropbox users have reported problems and outages. If you are having an issue with Dropbox, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Dropbox users affected:

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kenner, LA 1
Alpharetta, GA 1
Shreveport, LA 1
Lima, Lima 1
Regensburg, Bavaria 1
Alcobendas, Madrid 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • BadsonStudio
    Badson Studio (@BadsonStudio) reported

    The Dropbox Desktop app is a house of glass cards. It's so fragile! The second you touch it or mess with it in anyway, the whole thing comes tumbling down.

  • axpence
    Alex⛷Spencer (@axpence) reported

    Can you imagine not being able to access your most critical and sensitive files for 2 years? I uploaded all files to @Dropbox years ago. All was going well, but, due to a “bad Dropbox install” issue. I cannot sync files FOR 2 yrs!! 🚨 SOS @drewhouston

  • AliGWright
    Ali Wright (@AliGWright) reported

    @DropboxSupport Having issues with Camera Uploads not finding photos to upload. Been told to clear the DropBox app cache - how do I do this on an iPhone? Thanks.

  • galeforceVC
    Gale Wilkinson @Vitalize (@galeforceVC) reported

    Looks like the summary feedback is One Drive, Google, and Dropbox as the winners, though all have support issues based on individual experiences. Also seems to be an opportunity for all of these companies to improve in the service department as a customer acquisition strategy!

  • djbradleyb
    Bradley.B™ (@djbradleyb) reported

    @DropboxSupport You press the link and then it takes you to the drop box app and that's when the error message appears

  • AnkerSchiff
    Anker Schiff (@AnkerSchiff) reported

    @BremainInSpain I agree it's unfair, but you can get much cheaper tests than article says: ~£49/test, even with test to release, you pay ~£147 for 3 PCR tests -discount. There are many providers - issue is which one is reliable & easy to access? I used Randox, you need to travel to a dropbox.

  • Laurenc49106056
    oldmanveryhappy (@Laurenc49106056) reported

    @jenny4fun Yes I have they're not bad. I did 5 altogether unfortunately they are too long for twitter. I have no way of cutting them down to 2 minutes 20. I'll figure out a way of getting them to you, maybe dropbox, I'll dm you when I work it out. Xx

  • HarveyZZed
    Harvey Z (@HarveyZZed) reported

    @harriet_tyce Set up a dropbox account, it's free even for less than XXGB, then set Office or whatever to autosave there every 10 min., even if your laptop explodes, everything will still be in the dropbox cloud. Note, I don't work for dropbox, just use it to avoid the issue you just had

  • xXxXBaby_GurlxX
    Sunshine 🌅🌻 (@xXxXBaby_GurlxX) reported

    @DanHotStuffz If your down to buy nudes I have a Dropbox for you :)

  • CaucasianAnti
    anti racist caucasian (@CaucasianAnti) reported

    @Sleepyjoee2020 @freakylissa Yup. I actually tried to buy her Dropbox and there was a payment glitch so she blocked me 🤷🏼 I was legit trying to give the “girl” my money. Oh well, cash app warns “she’s” a scammer.

  • evertonoficiaal
    Everton Willian (@evertonoficiaal) reported

    @DropboxSupport how am i going to solve my problem??

  • realarbabusmani
    Arbab Usmani (@realarbabusmani) reported

    @amanpreet_27 I respectfully don't agree with your point, I can give you examples of dropbox which actually worked on a problem that was non-existence at that time, it made people realise that this can be a problem and then rest is history, the main issue is with monetization for startups

  • eugeniopr
    Eugenio (@eugeniopr) reported

    @DropboxSupport Hi. When I try to open an excel file in my account, I receive the following message: "Error (500) Something went wrong. Don't worry, your files are still safe, and the Dropboxers have been notified. "

  • insoul_XIII
    𝞤𝜣𝞕𝜣𝞒𝞓 🌌 (@insoul_XIII) reported

    Dropbox is ****** terrible

  • schwa
    Jonathan Wight (@schwa) reported

    @zatara214 I think I was pretty clear. I want 1Password to not go down the same path Dropbox and other companies ended up going down.

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