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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Dropbox. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Dropbox users through our website.
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Sign in (50%)
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Website Down (30%)
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Errors (20%)
Live Outage Map
The most recent Dropbox outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Milan |
Sign in | |
 Oakland |
Website Down | |
 Madrid |
Website Down | |
| Madrid |
Sign in | |
 Linz |
Sign in | |
| Gaithersburg |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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organize your community
(@Mr_Fancipants) reported
@LoraxoftheLeft I can’t remember the login to my old Dropbox that has it.
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Nick Seaver
(@npseaver) reported
@jathansadowski Having looked into this occasionally, I can never figure out which readers 1) support syncing with a big Dropbox folder in a not-terrible way 2) produce normal PDF annotations (i.e. editable on another computer, not an image layer)
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Moiarte3D
(@Moiarte12) reported
@DropboxSupport I know how to create the links, I know all the steps, I have done it for months, the problem is that now when I disable downloads in a view-only link the right click is enabled and people still can download the files.. that did not happen before. help?
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Mx. Evan Phoenix 💉💉🎉
(@evanphx) reported
@baratunde @Dropbox Yeah, I turned Smart Sync on by default and it seems fine? I’ll admit I don’t tax Dropbox very hard on the regular though. It’s running under Rosetta. Lots of folks have had issues with Dropbox running under Rosetta, so you’re likely seeing the same issues. /cc @mitchellh
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نايف
(@NNAleid) reported
@StonksJacob Dropbox is a great company but the price action in both cases Bull or bear market does not move high or down !!
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Paul Hopkins 🙋🏽♂️
(@hopkinsmmi) reported
@joeb_EY If you are just sharing then would a cloud server (iCloud, dropbox, GDrive) be simplist?
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Barbara Smith
(@nanaslugdiva) reported
Dropbox sent me this wild email about how to use their service to "declutter like a pro" when their service is part of the problem. I cannot do robust searches in Dropbox and this has really become a problem as I having been using them for over a decade.
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Chris Marts
(@ChrisMarts) reported
@trellosupport - The Dropbox Power-Up doesn't work on the macOS client and suggests a change to browser settings which we assume is Safari but it doesn't work. Any way to fix? Or even better, any plans to add OS notifications to the web app (as a PWA) including an icon badge?
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Richard D. Morey
(@richarddmorey) reported
@tkylebjorn @emilyldolson @googledrive I haven’t had any such issues with Dropbox, OneDrive, or Box. Box is weird with symlinks, so I typically use Dropbox.
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PeteNetLive
(@PeteNetLive) reported
@DropboxSupport Hi Support - Upload was not rendering for me on a remote clients server? Not sure if it was a browser error (Firefox unsure of the version). The capture I spent 5 minutes staring at it trying to work out what on earth I was being asked. I'm either thick, or its too complicated :)
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Craig Grannell
(@CraigGrannell) reported
In this case, because of how this app works (multiple docs in app file), backups weren’t a thing either. In short, I quit the app, it threw up a permissions error due to iCloud, and I lost a week of inputs. Again, this never happened with Dropbox. Apple needs to fix this. 3/3
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Jay Pellis
(@jpellis2008) reported
So setting up a laptop for an older individual and she needs some docs backup. Was thinking dropbox even though she has a gmail account since I myself have always had issues with the google drive desktop app, mostly with it not properly exiting when shutting down windows.
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Sheila Octaviano
(@TheInvisibleMo) reported
I use the dropbox because it is close and I don't have to worry about mail issues.
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Veracity
(@NMB1DMONSTUNNA) reported
@Jordanunbroken2 Dropbox . com used to have these files called "The Truth". They had mountains, upon mountains, upon mountains of confirmed, concrete evidence of New Testament, and Old Testament architecture. The files were taken down days after being displayed. They don't want us to know God.
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Claude Cimeus 🇭🇹
(@ClaudeCimeus) reported
Solves the problem at the moment of access. Low TTV (time to value). At the moment I have this product, the problem disappears. Ex: At the moment I download Dropbox, I no longer need a USB drive. Ex: at the moment I download Uber, I no longer need a my own car.
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Keighley Bradford
(@kbradfordbooks) reported
Have I written today? No. However, I did manage to fix my dropbox issue so that I can now write from any device once more.
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Barry Collins
(@bazzacollins) reported
@david_hewson I’ve constantly hit problems with OneDrive sync, which is why I use Dropbox. But whenever I mention it on PC Pro Podcast, lots of readers swear by OneDrive. It’s weird how people’s experience with the service is so variable.
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I slam, stretch and swallow 🏳️🌈
(@slamnstretch) reported
from
Ringwood, England
@quaran_twink What about iCloud or Dropbox? I’ve got loads of dubious material in iCloud, it’s not been a problem so far! 🤔
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CoreyDesir.crypto
(@CoreyDesir) reported
@ShimminyKricket Have you built any servers? Have you been in a datacenter? Each server has TWO powersupplies running at FULL blast. They may have several hard drives depending on the configuration. For the services we use (Netflix, iCloud, Dropbox, Amazon) how do you think they stay on?
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Kenji ⚡️
(@VirtualKenji) reported
4. DIFF Node Projects STRONG has a bad rap for being a ponzi bcos: It pays old Node Holders w/ income made from new node holders BUT It's very transparent about this. Will change tokenomics down the line It wants to become a blockchain storage solution -like AWS/Dropbox
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Jonathan R Lundkvist
(@JonathanRL) reported
Dear @Dropbox. I know I am running low on space. Instead of giving me two large splash screens about it, just let me go to my files so I can sort it. But having to fight through your reminders is the OG of "not helping solve the problem".
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Danielle Kristen
(@Yusufadamu22) reported
@Deepakpkgupta @DropboxSupport Same thing happen to here I wasn’t able to login my account regardless I have made several complain to there team but luckily I was directed to (V6TECH) on Instagram by a friend and they help me fix my account back
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Maggie Davis
(@MDavis1243) reported
@Dropbox I am having a technical issue and i am frustrated that there is no way for me to talk to a real person from your company to receive support.
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Deepak Gupta
(@Deepakpkgupta) reported
@DropboxSupport When i am trying to sign in to my dropbox or gmail account, it's saying account doesn't exit. I had so many things and pictures in my dropbox account and that email is also right. I can't sign in. Please help me out. That data is important.
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Rich
(@richjsm) reported
@DropboxSupport I have an active paid DropBox subscription through Apple but my account is still showing as Basic and I get error messages trying to press upgrade. Help!
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Craig Grannell
(@CraigGrannell) reported
@mcelhearn Because Dropbox worked like garbage on one of my Macs, I was hoping to shift to iCloud Drive. Now I’m honestly concerned about having anything on there. Knowing this issue goes back to *May* last year is also deeply worrying. Seems like something someone should be writing up.
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dave ****
(@dave_smeg) reported
@DropboxSupport Everything is working as far as I know. Was just having some trouble uploading multiple videos to someone's account.
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Lalo Reyes
(@laloreyes) reported
@DropboxSupport Nothing has changed on any of my devices but yet Dropbox says it’s syncing over 1,000 files over and over slowing everything down all while syncing nothing. This isn’t the first time this has happened and I should have to restart multiple times to get it to stop.
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sumit rai
(@sumitraiiam) reported
@LiquidTextCorp One concern I have @LiquidTextCorp sync is periodically buggy and doesn't give confidence that I can rely on it for all my work to be saved without problems. There is also sync mis-match between devices that's a scare so I continue to save .itproj file in dropbox.
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Bridget Ayers
(@BridgetAyers) reported
@DropboxSupport I have a link sharing ban my first in 11 yrs. I was told it was a bandwidth issue that would last 24 hrs it's been week. I have a marketing company, no copyright issue or inappropriate content. I reduced file size, deleted all shared links, still can't share.