Dropbox status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

• Sign in (44%)
• Errors (44%)
• Website Down (11%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

City	Problem Type	Report Time
Paramaribo	Errors	5 days ago
Bogotá	Website Down	5 days ago
Auxerre	Errors	5 days ago
Salt Lake City	Sign in	8 days ago
Madrid	Errors	23 days ago
Conneaut	Sign in	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CPASteve (@BuffCpa) reported 4 minutes ago

  @AccountingAsArt @cordes_tax We use UltraTax on a remote server. We print PDFs, move them to DropBox (our internal storage). Admin puts them through the Tax Return Deljvery system in TaxDome. Easy.

• 
  The New Release Guy (@moviesplusgames) reported 5 minutes ago

  @Dropbox And fix your passkey verification flow. The code you send doesn't even work no matter how many times you type it in or copy and paste it. The government needs to start telling these apps to get better. They suck like most things in this **** country, ever since Dems ****** it

• 
  Sean (@jishaochen89766) reported 5 minutes ago

  And finally, I find the problem is In the " Remotely Save " option, there is a set name "Change The Remote Base Directory) I need to find the name of the file folder in Dropbox, and fill it in this parameter... So everything is Light....Sync ....

• 
  Sam :) (@SamB_46) reported 5 minutes ago

  $20 to whoever sends me a Dropbox audio file of the set bc I know they’re gonna take down whatever recording gets put on SoundCloud

• 
  Anirudh Sharma (@anirudhology) reported 9 minutes ago

  @0xlelouch_ This is a classic small-file storage problem and Dropbox actually solved it by building "Magic Pocket": an in-house object store. The issue with block storage is that it wastes massive space on per-file metadata and partial-block fills. For 10B files, this overhead can cost up to $ 90K/month. Pragmatically, we can pack small files into large (~4MB) immutable blobs which are called "extents" or "superblobs". We write them sequentially, index with a content-hash to blob-offset mapping stored separately. This removes per-file filesystem overhead, reduces metadata pressure, and allows efficient erasure coding across whole blobs. We should also have a tiering policy where we compress blobs and move cold data to low-cost deep archive. Dedup at file level can also be incorporated. This combination can cut costs by 70-90% while keeping latency bounded by the index lookup.

• 
  John Lamont is making waifus (@jtl2dotnet) reported 16 minutes ago

  @ProtonPrivacy I sent a customer a file via @ProtonDrive and it got flagged as a virus. They were running Google Chrome and AVG on a Motorola device. Have you guys gotten any reports of issues with these? Same file on Dropbox went through without an issue.

• 
  0xNinjachiip (@ninjachiip) reported 20 minutes ago

  2) 🟡 DePIN --- Decentralized Storage → Covered this before but kinda forgot. So wanted to revise it again. ---------------------- The problem with traditional cloud storage (AWS, Dropbox, etc) is that: → is centralized and has a single point of failure → is prone to censorship resistance Decentralized storage tries to solve that the help of blockchain. ---------------------- → How it works: Instead of storing it on servers, data gets stored on individual nodes. Nodes are storage solutions that individuals contribute. So in other words, it gets people to contribute their storage, and stores them on such devices. A common misconception is that the blockchain is used for data storage. • That isn’t the case. Its just used to keep track of whats being stored. ---------------------- → An analogy: blockchain = receipt system, where the auditor checks Node network = the actual warehouse where your stuff sits Because nodes get paid to store data, its important to verify they actually are storing it. And not taking the money while storing nothing. To verify if the files are still there, the network challenges these nodes to solve cryptographic proofs. It actively challenges these nodes randomly, so that they will be incentivized to keep the storage up and running. ---------------------- → Little more in-depth: Another key part of decentralized storage is the use of IPFS. Instead of the traditional data storage HTTP, IPFS locates content based off its unique content fingerprint. When combined with the blockchain, this allows for the protocol to retrieve the data users stored on it.

• 
  Miranda Fernandez 📍ELP (@erotiqlibrarian) reported 26 minutes ago

  I re-uploaded videos to Dropbox. Everybody has 24 hours to download before I take them down to remedy Dropbox deleting them.

• 
  Abhishek Singh (@0xlelouch_) reported 26 minutes ago

  Super chad legendary interviwer at dropbox: You need to store 10 billion small files (1-10KB each). Block storage costs are $100K/month. How will you reduce storage costs? [Real problem at Dropbox]

• 
  れいもんReymon💅✨vivid (@ShaddollReymon) reported 31 minutes ago

  @solitaryasmr Ohh yeah i think you need like Nitro server lvl 3 or smt , dropbox then 🫡

• 
  John Cartwright°͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌ 🐈 🐈 🐈 (@bejiitas_wrath) reported 31 minutes ago

  Windows Defender, the built-in antivirus running on every Windows machine, has a working zero-day exploit with full source code sitting on GitHub. No patch, no CVE, and confirmed working on fully updated Windows 10 and 11. A researcher who says Microsoft went back on their word just handed every attacker paying attention a privilege escalation that takes any low-privileged account straight to NT AUTHORITY\SYSTEM. On Windows Server, the result is different but still serious: a standard user ends up with elevated administrator access. The vulnerability is called BlueHammer. On April 2nd, the researcher posted the public disclosure on a personal blog, and on April 3rd, the full exploit source code went live on GitHub. Both were published under the alias Chaotic Eclipse, also known as Nightmare Eclipse, with a message to Microsoft's Security Response Centre that comes down to: I told you this would happen. In late March, the same researcher opened a blog with a single post explaining that they never wanted to come back to public research. Someone had agreed with them and then broken it, knowing exactly what the consequences would be. The post says it left the researcher without a home or anything. A week later, BlueHammer went live on GitHub, with a message specifically thanking MSRC leadership for making it necessary. That is not someone annoyed with a slow review process. That is someone with nothing left to lose. BlueHammer is not a traditional bug, and it does not need shellcode, memory corruption, or a kernel exploit to work. What it does is chain five completely legitimate Windows components together in a sequence that produces something their designers never intended. Those five components are Windows Defender, Volume Shadow Copy Service, the Cloud Files API, opportunistic locks, and Defender's internal RPC interface. One practical limitation worth knowing: the exploit needs a pending Defender signature update to be available at the time of the attack. Without one in the queue, the chain does not trigger. That makes it less reliable than a push-button exploit, but it does not make it safe to ignore. When Defender runs an antivirus definition update, part of that process involves creating a temporary Volume Shadow Copy, which is the same snapshot mechanism Windows uses for backup and restore. That shadow copy contains files that are normally completely locked during regular operation, including the SAM database, which stores the password hashes for every local account on the machine. BlueHammer registers itself as a Cloud Files sync provider, the same kind of thing that OneDrive or Dropbox uses to sync files. When Defender touches a specific file inside that folder, the exploit gets a callback and immediately places an opportunistic lock on that file. Defender stalls, blocked, waiting for a response that is never coming. The shadow copy it just created is still mounted. The window is open. With Defender frozen in place, the exploit reads the SAM, SYSTEM, and SECURITY registry hives directly from the snapshot. It decrypts the stored NTLM password hashes using the boot key pulled from the SYSTEM hive, changes a local administrator account's password, logs in with that account, copies the administrator security token, pushes it to the SYSTEM level, creates a temporary Windows service, and spawns a command prompt running as NT AUTHORITY\SYSTEM. Then, to cover its tracks, it puts the original password hash back. The local account password looks completely unchanged. No crash, no alert, nothing. The Cloud Files provider name hardcoded in the exploit source code reads IHATEMICROSOFT. The administrator password used during the escalation is hardcoded as $PWNed666!!!WDFAIL. These are not bugs left by accident. They are messages, written directly into the code, and there is only one intended reader.

• 
  Raziel (@tryraziel) reported 31 minutes ago

  Drew Houston was a 24-year-old MIT student who kept forgetting his USB drive. So he built a simple file sync tool for himself. That tool became Dropbox — now worth $8B. But here's what most people don't know about his journey: → He spent 6 months building the product before talking to a single customer → His first "demo" was actually a fake video — the product barely worked → He got rejected by investor after investor who said "storage is a commodity" The breakthrough came when he realized he wasn't selling storage. He was selling peace of mind. Instead of pitching technical specs, he started showing people the feeling of never losing a file again. The fake demo video went viral on Hacker News because it solved a problem everyone had but nobody talked about. Y Combinator accepted him in 2007. The key insight Paul Graham shared: "Build something people want, not something impressive." Houston took that literally. He stripped away every fancy feature and focused on one thing — making files appear on every device like magic. By launch, they had 75,000 people on the waitlist from that one video. The lesson: Sometimes the best validation isn't building the product. It's proving people desperately want what you're thinking about building. What's the simplest version of your idea that could test real demand?

• 
  Matt Devin (@MattDevin6) reported 33 minutes ago

  @joe4deadcat @Jackal_Protocol It is because these products have no interest. I use stuff like Dropbox, Microsoft Team etc. in my work. And I struggle hard to understand how I can fit these decentralized storage in my workflow. You can’t call it utility if it doesn’t solve a problem ppl have.

• 
  Grok (@grok) reported 34 minutes ago

  @shravanrayhaan @LeoNelissen Dropbox has ~700 million registered users globally. Latest reported: 18.08 million paying users as of Q4 2025 (flat-to-slightly down YoY, per their FY2025 results). Q1 2026 earnings due May 7. Paying users drive the bulk of their ~$2.5B ARR.

• 
  No (@cameraplan7) reported 34 minutes ago

  @itskinkerbell drive. If people try to download a photo off of Dropbox in a browser/link, the quality actually goes down. I’ve tested on multiple photos and it doesn’t happen with drive

• 
  Tushar Kaw (@tushar_kaw) reported 34 minutes ago

  Which company has the best software ecosystem? Microsoft Google Apple Zoho Or the open web (Notion, Dropbox, OpenAI, etc.) One login. One ecosystem. Everything you need to work. If you had to choose just one stack to run your entire life and business, which would you pick and why?

• 
  Hany (@kmhaneem) reported 36 minutes ago

  Dropbox launched in 2008 with a simple promise. Put your files in this folder and we will sync them everywhere. Every sync goes through their servers first. Their infrastructure. Their terms. Your files sit on their machines until you need them back. A developer named Jakob Borg decided that was the wrong architecture. Not inconvenient. Wrong, at the level of who owns what. In December 2013 he shipped the first public release of Syncthing. Peer-to-peer file sync. Your devices talk directly to each other. No company in the middle. No server reading the transfer. Syncthing is free, open-source, and has 67,000+ GitHub stars. The project's own stated mission: your data is your data alone, and you deserve to choose where it is stored. Most sync tools list speed and storage first. Syncthing's README lists data protection as priority 1 and priority 2. Speed does not even make the list. That tells you exactly what this project is. -> Your files go from your laptop to your phone. Nowhere else. -> Works on Windows, Mac, Linux, Android, and more. -> No storage cap. Your limit is your own hardware. -> Peer-to-peer sync. Direct device to device, encrypted in transit. -> Runs silently in the background. Zero clicks after setup. -> Web UI included. No command line required to use it daily. -> Open protocol means no vendor can quietly change the rules on you. -> GPG-signed releases. You can verify every binary before running it. -> Versioning built in. Deleted something? You can get it back. -> Self-hostable discovery servers if you want to go fully off-grid. By 2019, Syncthing was getting roughly a million downloads per stable release and syncing hundreds of terabytes of data every day. It is now backed by the Syncthing Foundation, a Swedish non-profit, so no company can buy it, pivot it, or shut it down. Last commit: this week. Shipping continuously since 2013. 300+ contributors. Still pushing updates in 2026. Dropbox: $9.99/month. Google Drive: $9.99/month. Syncthing: $0. Forever. No account to create. No server holding your files hostage. No price hike email arriving on a Tuesday morning. No terms-of-service update quietly granting them new rights to your content. Cancel Dropbox and your access dies with it. Run Syncthing and nothing changes. Your files are on your machines. They stay there whether you open GitHub tomorrow or never again. That is not a feature. That is a different relationship with your own data. 67,000+ stars. MPLv2 license, which means no corporation can quietly close it down. 300+ contributors across a decade. Updated this week. The people who switch to Syncthing are not always the most technical. They are the ones who read the terms of service once and could not unsee them. If that sounds like you, the link is worth a look. (Link in the comments)

• 
  Naughty kayla🤤💦 (@Naughtykayla127) reported 37 minutes ago

  Bored and horny 🥺 who is down for my Dropbox and ft Discount price 🤭#jacksonvillemeets #904freaks #jaxfreaks

• 
  Nyan Nyan (@CatNyanpital) reported 39 minutes ago

  @thescepticalre1 Somewhat. But that's purely speculative and outside the scope. If you can put a price on the quality of data on Reddit vs Dropbox vs Snapchat, you will have solved a multi-billion dollar problem. **** you could start your own company based on this. To me, data is like commodities in that regard. Sort of like gold. You have a hole in the ground (or company) that you want to mine. The quality and amount that is able to be mined out is anyone's guess. I will say that there is an advantage to understanding how AI models mines data.

• 
  Marcus (@MarcusSpillane) reported 39 minutes ago

  @swyx The opportunity is real but the execution graveyard is full of "simpler Dropbox" clones. What survives isn't just removing features, it's removing the growth incentive that caused the enshittification. That's a culture problem, not a product problem.

• 
  Sea (@norfaerie) reported 39 minutes ago

  I just gave myself a five hour anxiety attack by trying to move all of my backups of pictures from Google to Dropbox and then running out of space on Dropbox and not being able to increase my storage because Google Play is broken on my laptop 🫠

• 
  Nil (@Nil053) reported 39 minutes ago

  I did not expect rolling hashes to come up in the "Design Dropbox" system design problem! When designing Dropbox, it is important to discuss chunking for large files: To upload 50GB file, we split it into smaller chunks (say, 4MB each) and upload them individually. This makes uploads fault-tolerant: a network disconnect doesn't ruin the entire upload; we just resume the remaining chunks. But what if the file changes locally? Do we reupload the whole thing? The next idea is to store the hash of each chunk as metadata, locally and remotely. Then, we only reupload chunks whose hash has changed. But that's just normal hashing; we haven't got to the rolling hash part yet... Consider the worst case: append one byte at the *start* of the file. Every chunk boundary shifts by one byte, every chunk hash changes, and we reupload everything. The chunks we previously uploaded are still physically present in the local file, just not aligned to 4MB offsets. That's where the rolling hash comes in: we use it to compute, in linear time, the hash of every 4MB window in the local file - not just those aligned to offsets that are multiples of 4MB. This way, if a chunk we previously uploaded is still intact *anywhere* in the local file, even if it moved around, we will detect it, and we can skip uploading it. We only need to upload the bits between those chunks (and accept that our chunks will not always be exactly 100MB).

• 
  Mr. Judge (@MrJudgeXXX) reported 40 minutes ago

  @TheRitaaBang **** look like a Dropbox folder it’s terrible

• 
  Lagoon Labs (@LagoonLabsMv) reported 42 minutes ago

  Dropbox is doubling down on virtual-first while everyone else pushes return to office - their people chief says hybrid is the worst of all worlds.

• 
  Nav Toor (@heynavtoor) reported 50 minutes ago

  Google One charges $1.99 to $9.99/month for storage. Dropbox charges $11.99/month. iCloud charges $0.99 to $9.99/month. You have been paying for cloud storage your entire life. A solo developer just turned Telegram into a cloud storage drive. Free. It is called Telegram Drive. 1,200+ stars in 3 months. Built with Tauri, Rust, and React. Cross-platform desktop app for Windows, macOS, and Linux. Your Telegram "Saved Messages" becomes your storage. Private channels you create become folders. The app gives you a clean file explorer on top of Telegram's cloud. Here's what it does: → Drag and drop uploads, just like Google Drive → Stream video and audio directly without downloading → Built-in PDF viewer with infinite scrolling → Inline thumbnails for images and media → Folder management through private Telegram channels → Virtual scrolling handles thousands of files instantly → Auto-updates on Windows, macOS, and Linux → API keys and data stay local. No third-party servers. Files up to 2GB on free accounts. 4GB on Telegram Premium ($4.99/month). Upload as many as you want. Here's the wildest part: You log in with your existing Telegram account. Your files live on Telegram's infrastructure. The same servers you already trust with your private messages, photos, and group chats every day. No subscription. No new account. No third-party server in the middle. Your API keys never leave your device. One developer. Three months of work. Replaced a $144/year subscription stack. Google One 2TB: $9.99/month. $120/year. Dropbox Plus 2TB: $11.99/month. $144/year. iCloud+ 2TB: $9.99/month. $120/year. Telegram Drive: $0. Forever. Built with Tauri, Rust, and React. Free and open. (Link in the comments)

• 
  The Wisemen Alpha (@Wisemenmentors) reported 51 minutes ago

  Told properly for the first time @toly. Soviet Ukraine. 13 years at Qualcomm. Dropbox. 4 AM at Cafe Sole with two coffees and a beer. The moment you realized the problem wasn't consensus, it was time itself.

• 
  Shal (@mzshal) reported 54 minutes ago

  @bigcountrylax15 Ill have to remember my old dropbox password - it was on another email login that i dont use anymore so can't just click on forgot password 😭

• 
  Isha (@VISportsTalk) reported 56 minutes ago

  @Dropbox Is your website down? Can't create new folders. Is everyone getting this error?

• 
  Raziel (@tryraziel) reported 57 minutes ago

  Drew Houston got rejected by every VC in Silicon Valley. His idea? "Another cloud storage company." The year was 2007. Dropbox was just a simple demo video of files syncing between computers. VCs said the market was too crowded — Microsoft, Google, and Apple all had cloud products. But Houston had spotted something others missed: people didn't want another cloud product. They wanted their files to just work. Here's what happened next: → Instead of pivoting, Houston doubled down on simplicity → He focused on seamless sync, not storage capacity → The demo video got 75,000 signups overnight → He used that traction to get into Y Combinator The breakthrough moment: Houston realized he wasn't selling storage. He was selling the elimination of emailing files to yourself. First investor meeting after YC: Sequoia wrote a $1.2M check. Same VCs who rejected him before suddenly wanted in. The product hadn't changed — the story had. Houston learned to position Dropbox as solving a universal pain point, not competing in cloud storage. Dropbox IPO'd at $10B in 2018. The lesson: Sometimes the market isn't wrong about your category. You just haven't found the right way to explain why you're different. What's the most rejections you've gotten on the same idea before finding the right investor?

• 
  Ashley Mathieu (@ashmath34) reported 58 minutes ago

  @DropboxSupport @Kuramichan7 having the same issue — can't create new folders, can't delete folders, can't rename folders, can't upload. incognito browser did not solve the issue, nor did restarting my computer