Dropbox status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

• Sign in (57%)
• Errors (43%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

City	Problem Type	Report Time
Salt Lake City	Sign in	3 days ago
Madrid	Errors	18 days ago
Conneaut	Sign in	1 month ago
City of London	Errors	1 month ago
Alpharetta	Sign in	2 months ago
Shreveport	Sign in	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Liam McKnight (@liam_mcknight) reported 6 minutes ago

  @MaxNordau I’m getting false positives for phishing on Dropbox so they are being hypersensitive rn. Literally do not share links to the open internet and the number of clicks is probably near zero. Didn’t even get an email telling me about the problem. Then there was a malware false positive today that was quickly resolved within 18 hours >check these digits bro he shares his digits lolol

• 
  njm ⚡️🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿⚡️ (@nathan_j_morton) reported 6 minutes ago

  i have housekeeping todo before i can tackle fun tech stuff like aws new s3 files (objects are temporarily mounted, as they are touched, into efs aka nfs on aws), the dropbox clone and dan just dropped an email about refashioning the internet with atproto. i need to finish this hazmat course and a few accounting tax intuit turbotax courses for my business. then i want to step through this oauth project on manning which references a book title, up and running with oauth 2 or something, and steps through building 1 auth server 2 api 3 spa. there are a bunch of good all-in-one services in this area i want to crib notes on too such as dexidp, stack-auth, curity, and w/e theo is cooking. he likes better-auth iirc.

• 
  Gabriel Amzallag (@gabrielamzallag) reported 9 minutes ago

  Notion’s homepage doesn’t start with features. It starts with chaos. A cartoon of people drowning in tools. Google Docs. Quip. Jira. Evernote. Trello. Confluence. Dropbox Paper. Eight logos piled on top of each other like a mess on your desk. Then one calm line: “With Notion, all your work is in one place.” No feature grid. No “powered by AI.” No “trusted by 10,000 teams.” Just: here’s your mess. We clean it up. They didn’t trash competitors. They named them. The pile IS the argument. Drift did this too. Called out forms as the “old way” right on their homepage. Basecamp painted projects spiraling into chaos. Churnbuster showed you every failed fix you already tried. Same playbook: diagnose before you prescribe. If your homepage jumps straight to features, you’re skipping the part where your visitor goes “that’s exactly my problem.” Most founders sell the destination. The best ones describe the traffic jam you’re stuck in right now. Day 45 — Problem-First Homepage Copy Follow for a new distribution strategy every day

• 
  The Insight Brief (@SimpleTech247) reported 9 minutes ago

  You pay Google $10/month to store your files. On Google's servers. Where Google can read them. You pay Dropbox $12/month. On Dropbox's servers. Where Dropbox can read them. You pay Apple $10/month. On Apple's servers. Where Apple can read them. Dropbox was breached in 2024. User emails, hashed passwords, API keys, and OAuth tokens were exposed. There is a tool that syncs your files directly between your own devices. No cloud. No server. No middleman. Ever. It's called Syncthing. 81,900+ stars on GitHub. Your files go directly from one device to another. Peer-to-peer. They never touch a third-party server. Not even Syncthing's. Here's what it does: → Syncs files between any number of devices in real-time. → Peer-to-peer. No central server. Your files go directly between YOUR devices. → TLS encryption with perfect forward secrecy on every connection. → Every device authenticated with a strong cryptographic certificate. → Works over LAN and internet. No port forwarding needed. → Selective folder sharing. Sync different folders with different people. → File versioning. Deleted or changed something? Roll it back. → Runs on Windows, Mac, Linux, Android, FreeBSD, Solaris, and more. → Web dashboard to monitor everything from your browser. → No account. No sign-up. Install it. Share a device ID. Done. Here's the wildest part: There is no Syncthing server. There is no Syncthing cloud. There is no company storing your data. The protocol is open and documented. There is nothing between your devices except an encrypted tunnel. Google has shut down 293 products. Dropbox has been breached. iCloud photos have leaked. Every cloud service is one policy change away from scanning everything you store. Syncthing can never shut down your files. Because your files were never on their servers. Dropbox Plus: $12/month. $144/year. Google One 2TB: $10/month. $120/year. iCloud+ 2TB: $10/month. $120/year. Syncthing: $0. Unlimited devices. Unlimited storage. Your hardware. Your files. Forever. 349 contributors. 464 releases. 5,000+ forks. Battle-tested since 2013. Run by the Syncthing Foundation. A Swedish non-profit. MPL-2.0 licensed. Open protocol. Peer-to-peer. Free forever. 100% Open Source.

• 
  nivek lloxac (@nivekllaxoc) reported 11 minutes ago

  @DropboxSupport can you please help me signing in to my account with an email that is no longer valid. I sign in but it's sending a code to an email I no longer have access to.

• 
  daniela molloy (@diandrasdiandra) reported 19 minutes ago

  coachella taking down the stream right when i'm at the start of it... okay *******. can someone send me like a link? a dropbox, a mega file, a drive, something?

• 
  No (@cameraplan7) reported 22 minutes ago

  @itskinkerbell drive. If people try to download a photo off of Dropbox in a browser/link, the quality actually goes down. I’ve tested on multiple photos and it doesn’t happen with drive

• 
  The Reverend KFidds (@KFidds) reported 25 minutes ago

  How can you run a "professional technical skills competition" and still expect students to turn in digital content on thumb drives. What is this, 2011? Computers don't even have thumb ports. Google Drive and DropBox is industry standard. So small time and outdated. Terrible.

• 
  Kain Yusanagi (@KainYusanagi) reported 29 minutes ago

  @solitaryasmr You could always set up your own personal server for cheap; it'd be much less to run than paying for Dropbox. You don't even need any special hardware; just use an old tower or laptop. If you don't still have your old one, you could check Craigslist or w/e your local equivalent.

• 
  “Ijebu Tax” (@OlalekanOR) reported 29 minutes ago

  @TaoFeek182 Tbh, I could not download it, the Dropbox was not working. I'd share with you once I get hold of it.

• 
  Creative Cyborg (@creativ_cyborg) reported 30 minutes ago

  @thevelvetmonke @fortelabs @tloncorpbot The graph does move with the docs. The graph is the set of links embedded in the documents. I've moved my vaults around from one folder to another, from Dropbox to a regular folder to use Sync, and had no trouble with any of it. That I tell Claude to move the vault and wait a couple of minutes for the move to complete might explain why I find it so easy, but I see no reason to do it in any other way.

• 
  Sarah 🎧🎛🎚 (@sarahb_paw) reported 33 minutes ago

  Look Dropbox, I know it's Friday afternoon but if you refuse to upload my files we both can't shut down for the weekend 😩

• 
  Mutt (@MuttMetaX) reported 37 minutes ago

  Let me break this down. An AI just launched that replaces every marketing job. Not some. All of them. SEO. Social media. Content. Ads. Branding. Pitch decks. Community management. Reddit posts. Email campaigns. Everything. A marketing team costs $200K–$500K a year. Agencies charge $10K–$20K a month. Freelancers $5K per project. This AI does all of it—for almost nothing. Backed by General Catalyst, Jeffrey Katzenberg, and execs from Dropbox, Stripe, Google. $7.5M in funding. Thousands already using it. It has an API. Other AI agents feed it work automatically. Copy is written, assets designed, posts scheduled, campaigns optimized. No humans required. A full marketing department, end to end. Automated. A week ago AI replaced coders. Then writers. Customer service. Now marketing. All at once. With one launch. Every week another AI drops. Another career becomes a subscription. And it’s not slowing. It’s accelerating.

• 
  rqfik (@rqfik_) reported 37 minutes ago

  Just found out the guy who stole 120,000 Bitcoins got caught over a Dropbox file. What a genius. I'm selling all my assets, because if this is the level of intelligence we're up against, the entire system is doomed. I mean, who needs security when you've got human error, right?

• 
  CopySecretsX (@CopySecretsX) reported 38 minutes ago

  Dropbox spent $0 on paid advertising for 3 years. Went from 100,000 users to 4,000,000 users. Their secret? A referral funnel so good it had a 3,900% viral coefficient. For every 100 users, they got 3,900 new signups. Here's the exact strategy: The Problem (2008): Cloud storage was NEW. Nobody understood it. Competitors (Mozy, Carbonite) were spending $200-300 per customer on ads. LTV: $180 over 2 years. Math: Losing $120 per customer. Dropbox founder Drew Houston realized: "We can't afford traditional marketing. We need something different." The Insight: People don't understand cloud storage when you TELL them. They understand it when someone SHOWS them. So make USERS the marketing channel. The Referral Funnel (Launched April 2008): Step 1: Sign up for free account (2GB storage) Step 2: Get a unique referral link Step 3: Share your link THE INCENTIVE STRUCTURE: For every friend who signs up: You get +500MB free storage They get +500MB free storage Maximum: 16GB free (32 successful referrals) The Psychology: ❌ Traditional: "Invite friends" (selfish, no incentive) ✅ Dropbox: "Give your friends free storage AND get more yourself" (mutual benefit) The Results (First 15 Months): Month 1: 100,000 users Month 3: 750,000 users Month 6: 1,500,000 users Month 12: 3,000,000 users Month 15: 4,000,000 users 35% of daily signups came from referrals. The Math: Traditional paid acquisition: Cost per acquisition: $233 4M users × $233 = $932M in ad spend Actual spend: $0 Referral acquisition: Cost per acquisition: $0.29 (storage cost only) 4M users × $0.29 = $1.16M in storage costs Savings: $930.84M ROI: 80,241% But here's where it gets INSANE: Referred users were 2X more likely to become paying customers. Organic signups: Free → Paid conversion: 3.8% Referred signups: Free → Paid conversion: 7.2% Why? Pre-sold by a friend = Higher trust = Higher conversion The LTV Difference: Organic user LTV: $180 × 3.8% = $6.84 average value Referred user LTV: $180 × 7.2% = $12.96 average value Referred users = 89% more valuable The Viral Loop Formula: 100 users sign up ↓ 35 invite friends (35% participation rate) ↓ Each invitation converts at 23% (vs 2% for ads) ↓ 35 × 23% = 8 new users per 100 ↓ But THOSE 8 also invite friends ↓ Compounds indefinitely Viral coefficient: 0.08 per cycle × 48.75 cycles/year = 3.9 annual viral coefficient Translation: Every 100 users bring 390 more within 12 months. The Growth: 2008: 100,000 users (pre-referral program) 2009: 4,000,000 users (post-referral program) 2010: 25,000,000 users 2012: 100,000,000 users 2023: 700,000,000 users All from a FUNNEL, not ads. The Referral Funnel Formula: Incentive (both parties benefit) + Easy sharing (one-click) + Immediate value (instant storage) = Viral growth The Breakdown: What Dropbox DID right: ✅ Mutual benefit (you AND friend get storage) ✅ Instant gratification (storage added immediately) ✅ Visible progress (16GB max, shows how close you are) ✅ Built into product (share button everywhere) ✅ Trackable (unique links, see who signed up) What Dropbox DIDN'T do: ❌ Make it complicated (no forms or hoops) ❌ Offer cash (storage is more relevant) ❌ Limit referrals (let people go crazy) ❌ Hide the program (made it prominent) ❌ Forget the referred user (they got value too) The Same Formula Works Everywhere: Uber: Give $20, get $20 in ride credits Airbnb: Give $40, get $40 travel credit PayPal: Give $10, get $10 (their growth hack in early days) Robinhood: Give free stock, get free stock Pattern? Incentive that benefits BOTH parties + Built into product + Instant value = Exponential growth The Lesson: You don't need a $100M ad budget. You need ONE great referral funnel. Dropbox proved it: $0 in ads = 4M users in 15 months = $932M saved = $7.2B company If you want to learn how to build YOUR viral referral funnel — grab my FREE eBook: "The $1,000,000 Automated Sales Blueprint: The Hidden "Mechanism Secret" Behind My $300 MILLION+ in Online Sales — And How to Use It to Sell ANY Offer... (Even If You've Never Written a Word of Marketing In Your Life)" Comment "READY" if you want it :) ** Must Be Following + Like This Post

• 
  Divy Goyal (@devdivygoyal) reported 40 minutes ago

  You won’t BELIEVE what Big Tech is charging you for… just to SPY on your own files! $10 a month to Google… so they can read everything on their servers. $12 a month to Dropbox… so THEY can read it too. Another $10 to Apple… same story, they’re peeking! And guess what? Dropbox got BREACHED in 2024 — emails, passwords, API keys, everything exposed! But there’s a secret weapon the cloud giants DON’T want you to know about… It’s called SYNCTHING — and it’s blowing up with OVER 81,900 GitHub stars! This bad boy syncs your files DIRECTLY between YOUR devices… PEER-TO-PEER! NO cloud. NO servers. NO middleman snooping. EVER. Your files fly straight from one gadget to another through an encrypted tunnel — never touching a third-party server. Not even Syncthing’s! Here’s why it’s INSANE: → Real-time sync across unlimited devices → Military-grade TLS encryption with perfect forward secrecy → Zero port forwarding drama — works on LAN or internet → Share folders selectively with whoever you want → Built-in file versioning — screw up? Just roll it back! → Runs on Windows, Mac, Linux, Android… even Solaris! → Beautiful web dashboard, no account, no sign-up — just install and go! The craziest part? There is NO Syncthing company. NO cloud. NO server farm holding your data hostage. It’s just pure open-source magic running between YOUR devices! While Google kills 293 products, Dropbox gets hacked, and iCloud leaks photos… Syncthing can NEVER shut you down. Because your files were NEVER on their servers! Cloud prices? Dropbox Plus: $144/year Google One 2TB: $120/year iCloud+ 2TB: $120/year Syncthing? $0. Forever. Unlimited devices. Unlimited storage. YOUR hardware. YOUR rules. 349 contributors. 464 releases. 5,000+ forks. Battle-tested since 2013. Run by a Swedish non-profit. 100% open source. Free. Forever. Stop feeding the cloud spies… Your files deserve better. Try Syncthing NOW — before they raise prices again! 🚨

• 
  れいもんReymon💅✨vivid (@ShaddollReymon) reported 40 minutes ago

  @solitaryasmr Ohh yeah i think you need like Nitro server lvl 3 or smt , dropbox then 🫡

• 
  Inzo Technologies (@InzoTechHQ) reported 41 minutes ago

  Where's your most sensitive data right now? A server? A laptop? Someone's personal Dropbox? An email from 2023? If you don't know where critical data lives, you can't protect it.

• 
  Mike Sawyer (@raftersranch17) reported 44 minutes ago

  @jenvanlaar @Hounsizzle It's valuable currency. The outer envelope is where you sign the affidavit. How would you catch a culprit ? That is the problem we face. Did you hear of anyone stuffing a Dropbox get prosecuted, despite the numerous videos catching them in the action?

• 
  Raziel (@tryraziel) reported 47 minutes ago

  Drew Houston got rejected by every VC in Silicon Valley. His idea? "Another cloud storage company." The year was 2007. Dropbox was just a simple demo video of files syncing between computers. VCs said the market was too crowded — Microsoft, Google, and Apple all had cloud products. But Houston had spotted something others missed: people didn't want another cloud product. They wanted their files to just work. Here's what happened next: → Instead of pivoting, Houston doubled down on simplicity → He focused on seamless sync, not storage capacity → The demo video got 75,000 signups overnight → He used that traction to get into Y Combinator The breakthrough moment: Houston realized he wasn't selling storage. He was selling the elimination of emailing files to yourself. First investor meeting after YC: Sequoia wrote a $1.2M check. Same VCs who rejected him before suddenly wanted in. The product hadn't changed — the story had. Houston learned to position Dropbox as solving a universal pain point, not competing in cloud storage. Dropbox IPO'd at $10B in 2018. The lesson: Sometimes the market isn't wrong about your category. You just haven't found the right way to explain why you're different. What's the most rejections you've gotten on the same idea before finding the right investor?

• 
  Datos Drive (@DatosDrive) reported 50 minutes ago

  🔗 INTEGRATION ECOSYSTEM Already using other tools? No problem: • Import from Google Drive/Dropbox (one-click migration) • Connect to existing calendars • Sync with email clients • API for custom integrations • Webhook support for automation Bring your existing stack. We'll make it better.

• 
  Matt Devin (@MattDevin6) reported 52 minutes ago

  @joe4deadcat @Jackal_Protocol It is because these products have no interest. I use stuff like Dropbox, Microsoft Team etc. in my work. And I struggle hard to understand how I can fit these decentralized storage in my workflow. You can’t call it utility if it doesn’t solve a problem ppl have.

• 
  Anirudh Sharma (@anirudhology) reported 52 minutes ago

  @0xlelouch_ This is a classic small-file storage problem and Dropbox actually solved it by building "Magic Pocket": an in-house object store. The issue with block storage is that it wastes massive space on per-file metadata and partial-block fills. For 10B files, this overhead can cost up to $ 90K/month. Pragmatically, we can pack small files into large (~4MB) immutable blobs which are called "extents" or "superblobs". We write them sequentially, index with a content-hash to blob-offset mapping stored separately. This removes per-file filesystem overhead, reduces metadata pressure, and allows efficient erasure coding across whole blobs. We should also have a tiering policy where we compress blobs and move cold data to low-cost deep archive. Dedup at file level can also be incorporated. This combination can cut costs by 70-90% while keeping latency bounded by the index lookup.

• 
  The Redeemed Artist (@Peace_Grenade81) reported 53 minutes ago

  If this app was a phone I would have thrown it across the room by now. Breakups when I use voice to text. It's broken integration with Dropbox so I can't post my memes. And this has been going on for a long time. When will this be fixed?

• 
  Sukh Sroay (@sukh_saroy) reported 55 minutes ago

  Dropbox stores your files on their servers. Google Drive scans your content. iCloud locks you into Apple's ecosystem. Syncthing does none of that. Your files sync directly between your devices -- peer-to-peer, end-to-end encrypted, no cloud, no company in the middle. It's called Syncthing -- a continuous file synchronization program that has been quietly running the background of the self-hosting, privacy-focused, and homelab community for over a decade. Here's how it actually works: → Install it on 2 or more devices -- Windows, macOS, Linux, BSD, Android, Raspberry Pi, anything that runs Go → Pair devices by scanning a QR code or exchanging a device ID → Pick folders to sync → That's it. Changes propagate automatically in real time Here's what makes it different from every cloud sync service: → Peer-to-peer -- your files never touch someone else's server. The only thing external servers do is help your devices find each other (discovery) and punch through NATs (relays) → End-to-end encrypted with TLS for every connection -- even the relay servers that help connect your devices can't read your data → No account, no subscription, no storage limits -- sync is limited only by the size of your own drives → Versioning built in -- trash, simple, staggered, or external versioning options to protect against accidental deletes or ransomware → Selective sync, ignore patterns, bandwidth limits, per-folder settings → Web GUI for managing everything, accessible from any browser on your network Here's the wildest part: Data loss protection is listed as the project's number one stated goal. Above security, above ease of use, above everything else. That's not a marketing claim. It's in the GOALS.md file at the root of the repository. 80.7K GitHub stars. 4.9K forks. 462 releases. 10+ years of continuous development. 100% open source. MPL-2.0 license. (link in the comments)

• 
  al_chemyst (@AlChemyst43171) reported 56 minutes ago

  @MelAaronGibson1 Best news for AZ in years. Hobbs, Fontes, Richer were terrible. Kelly and Gallego rode the Biden dropbox stuffing into office. All bad.

• 
  Luan Teles ❁ (@LuanTeles) reported 1 hour ago

  @uppastdark It looks like dropbox links are not working on the ps3 anymore.

• 
  swyx 🇸🇬 (@swyx) reported 1 hour ago

  dropbox has dropped the ball. how is this a 6 billion dollar saas. ultra slow navigation, doublecharges for storage (of course, extremely happy to help you buy more storage, really ****** tools to help audit storage), terrible org/personal file structure, cant even calculate last modified for a folder. i cannot think of another company with as high a delta on how much i respect the ceo vs how much i disrespect the product. absolutely enraging.

• 
  Aakash Gupta (@aakashgupta) reported 1 hour ago

  In April 2024, Dropbox disclosed that one compromised service account had given an attacker access to every active Dropbox Sign user's email, phone number, hashed password, API keys, OAuth tokens, and MFA data. Plus the names of everyone who had ever signed a document through the platform without even making an account. Syncthing has been around since 2013 and that breach is structurally impossible against it. 82,000 GitHub stars. MPL-2.0 license. Maintained by a Swedish non-profit foundation. Written in Go. The architecture is the whole product. Every device gets a cryptographic certificate. Traffic is TLS-encrypted end to end. Files move directly between machines you own through the Block Exchange Protocol. No central server gets compromised because no central server exists. Turn off the optional discovery and relay services and Syncthing has zero connection to anyone else's infrastructure. The reason cloud sync keeps producing breaches like the one above is structural. Centralized storage requires a single high-value target. The property that lets you log into Dropbox from a hotel computer is the same property that exposed every user when one service account fell. The convenience and the vulnerability are the same feature. Syncthing trades that property away. The cost is real. Both devices need to be online for sync to happen. There's no web UI you can hit from a borrowed laptop. No shareable link to text a friend. For most people that's a dealbreaker, which is why most people have never heard of Syncthing despite 13 years of open development. For files you actually care about, understand what the $120/year subscription is paying for. Storage at scale is close to free. The price covers an account, a server, a database, and a team that has to keep all three secure forever. The same surface area that made the 2024 breach possible. Dropbox can read your files. So can Google. So can Apple. Their architecture requires it. Syncthing literally cannot. Its architecture forbids it.

• 
  Marcus (@MarcusSpillane) reported 1 hour ago

  @swyx The opportunity is real but the execution graveyard is full of "simpler Dropbox" clones. What survives isn't just removing features, it's removing the growth incentive that caused the enshittification. That's a culture problem, not a product problem.