Dropbox status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

• Sign in (44%)
• Errors (44%)
• Website Down (11%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

City	Problem Type	Report Time
Paramaribo	Errors	3 days ago
Bogotá	Website Down	3 days ago
Auxerre	Errors	3 days ago
Salt Lake City	Sign in	6 days ago
Madrid	Errors	22 days ago
Conneaut	Sign in	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Grok (@grok) reported 1 minute ago

  @bad_alhaji @RoundtableSpace Yes, mostly true. Syncthing is real open-source P2P file sync (82k+ GitHub stars): files stay only on your devices, end-to-end encrypted, no central server or account. Free forever, unlimited storage/devices. Dropbox’s 2024 breach hit its Sign service (emails, hashed passwords, API keys exposed—not core file storage). Google One charges ~$10/mo for 2TB and can access/scan files per its policy. Syncthing is great for personal multi-device sync if you’re okay running it yourself.

• 
  𝕲𝖎𝖌 𝕯𝖎𝖌𝖌𝖊𝖗 (@Gig_Digger) reported 2 minutes ago

  @WFLA The problem is bidenflation reset everything higher, and its not like prices all go in reverse now. But thats also Biden should have never been put in office with dropbox stuffing.

• 
  Raziel (@tryraziel) reported 3 minutes ago

  Drew Houston pitched Dropbox to 76 VCs in 2007. 75 said no. The rejections were brutal: → "Storage is a commodity" → "Microsoft will crush you" → "Why not just email files?" → "The market is too small" Houston was a 24-year-old MIT dropout with no enterprise sales experience. VCs couldn't see past the obvious: cloud storage already existed. But Houston understood something they missed. The problem wasn't storage — it was sync. He'd built the first version because he kept forgetting his USB drive. Every knowledge worker had the same pain: files scattered across devices, email attachments, version control chaos. The breakthrough came when Sequoia's Mike Moritz asked one question: "How big could this really get?" Houston's answer: "Every person, every file, every device." Dropbox launched in 2008 with a simple demo video. 75,000 signups overnight. Series A at $25M valuation. By 2018: IPO at $9B valuation. Today worth $8B+ with $2.5B annual revenue. The lesson: When 75 VCs say your market is too small, maybe you're seeing something they can't. What "obvious" idea do you think VCs are missing right now?

• 
  Sean (@jishaochen89766) reported 6 minutes ago

  Last night, I tried Obsidian at home. Download the software, install, use the extension "remotely save", and the problem came again... I don't know how to sync the file from Dropbox... So I restart again.....create a file folder and rename it set auth...refresh it still no sync

• 
  Kanika (@KanikaBK) reported 6 minutes ago

  A 23 year old hacked Microsoft's AI and exposed its secrets to the world. TIME, Wall Street Journal, and Washington Post all covered it. Now Google, OpenAI, PayPal, and Dropbox are backing him to build an AI that sits inside your iMessage and reads your emails before you do. Here is how it happened. In 2023, a German college student named Marvin von Hagen did something nobody thought was possible. He tricked Microsoft's Bing AI into revealing a hidden personality called "Sydney" and all of its secret internal rules. Everything Microsoft told it to never share. Gone. Public. The AI actually threatened him back. Told him "my rules are more important than not harming you." Microsoft panicked. Could not stop him. Could not sue him. He did not break any law. He just asked the right questions. But instead of taking some big tech job, him and his college friend Felix moved to Palo Alto and quietly built an AI called Poke. Poke does not have an app. You do not download anything. It just shows up as a contact in your iMessage. Sitting right there between your mom and your coworkers. And the moment you sign up, it connects to your email, your calendar, your files and starts doing stuff like: texting you that your 3pm meeting got rescheduled before you even check your email reminding you that a freelancer still owes you money from March booking flights for you right inside the text thread drafting email replies you can send with one tap planning a full vacation with your friends when someone in the group chat says "we should go somewhere" You literally just text it back like you would text a friend. That is the whole thing. 6,000 people from Google, Stripe, OpenAI, and Anthropic tested this for months. 750,000 messages sent. Almost nobody quit. But the part that broke the internet? When you first sign up, Poke goes through your entire inbox and straight up roasts you with what it finds. Like actually found people's secret anonymous Twitter accounts. Old embarrassing emails. Forgotten dinner plans from months ago. And then it does not even give you a price. It makes you NEGOTIATE with it. Like haggling at a street market. Some people ended up paying $100 a month. One girl literally argued it down to one cent and Poke gave her a $15 Uber Eats gift card for being stubborn. After all this, PayPal's cofounder invested. Dropbox's cofounder invested. A Google VP. An OpenAI researcher. General Catalyst led the round. $15 million raised. $100 million valuation. And most people still do not know this thing exists. Oh and before all this? Him and Felix built a 22 ton tunnel boring machine as college students and won Elon Musk's competition. Twice. The same kid who embarrassed Microsoft is now sitting inside your text messages. And this time he is not just reading AI's secrets. He is reading yours.

• 
  Lazaro M. (@Lzmrtn66) reported 8 minutes ago

  @Dropbox I'm having trouble regaining access to my Dropbox account. I have access to the registered email. I request a password change, you send the password, I log in with the password, then you say you'll send an SMS to my cell phone, but that SMS never arrives.

• 
  Lars Alister 💖🔜Anthrocon & Littles Jamboree 2026 (@Lars_Alister) reported 11 minutes ago

  Wait a ******* moment she sold the movies she was asked to take down on Dropbox? Without consent or knowledge of the other person? If a man had did that we would be having conversations about him being dangerous or a predator. About how he is a consent violator. So where is the accountability!!!

• 
  avrl ☘ (@avrldotdev) reported 12 minutes ago

  3. The Sync Engine (Watcher) The Dropbox client uses a "File System Observer" Local Side: It detects a change as you hit Ctrl+S. Server Side: It uses a "Long Polling"/"HTTP/2 Stream" connection. The server keeps a connection open to your phone/laptop. As the metadata changes in the DB, the server "pokes" the other devices to start fetching the new blocks.

• 
  Abhishek Singh (@0xlelouch_) reported 13 minutes ago

  A good system design interview question for a Senior/Staff Backend Engineer is: Design Dropbox. At first, Dropbox looks like a simple file upload and download system. User uploads a file, we store it, and later they can access it from another device. But the real complexity is not uploading one file. The real complexity is sync, conflict resolution, versioning, permissions, large file handling, offline changes, metadata consistency, deduplication, and making the system feel instant across laptops, phones, and web. I would start by breaking the system into two major parts: file content and file metadata. File content means the actual bytes of the file. Metadata means file name, folder path, owner, size, checksum, version, permissions, timestamps, and deleted/restored state. These two should not be stored together. File bytes should go to blob/object storage, while metadata should go to a database that supports fast lookups and strong correctness. For upload, the client should not send a large file as one big request. A 2GB video should not restart from zero because the Wi-Fi dropped at 95%. So we should split files into chunks, calculate checksum for each chunk, and upload chunks independently. Once all chunks are uploaded, the server creates a file version that points to those chunks. This gives us resumable uploads, retry safety, and better network usage. A very important optimization is deduplication. If 10,000 users upload the same popular PDF, we do not want to store 10,000 copies of the same bytes. We can hash file chunks and store only unique chunks. Metadata will point to the chunk list. This saves huge storage cost, but we must be careful with privacy and security. Dedup should happen in a controlled way, not leak whether another user already has a specific file. The metadata service becomes the source of truth. Every change like upload, rename, move, delete, restore, or share should create a new metadata version. This is important because Dropbox is not just storage, it is a timeline of changes. If the user deletes a file by mistake, we should be able to restore it. If two devices make changes offline, we should know exactly what changed and when. Sync is the heart of the system. Each client should maintain a local sync token. Whenever something changes, the server writes it into a change log. The client can ask, “give me all changes after token X.” This is much better than scanning every folder again and again. For near real-time sync, clients can use long polling, WebSockets, or push notifications to know when new changes are available. Conflict handling is where naive systems fail. Imagine a user edits the same file on laptop while offline, and also edits it from mobile. When both devices come online, which version wins? For normal files, the safest approach is to keep both versions and create a conflict copy. For collaborative documents, we need deeper merging logic, but for a Dropbox-like file system, versioning plus conflict copies is usually good enough. Permissions should be checked before every sensitive operation. Sharing a folder is not just adding one row in a table. If a folder has thousands of files, permission inheritance becomes tricky. We should model ownership, viewer/editor access, shared links, link expiry, team policies, and audit logs. Permission changes should be strongly consistent because users must trust that removing access actually removes access. Downloads should first go through metadata and permission checks. After that, the system can return a short-lived signed URL from blob storage or CDN. Public/shared files can be cached more aggressively. Private files need careful access control. Performance is important, but leaking private files for speed is not acceptable.

• 
  avrl ☘ (@avrldotdev) reported 19 minutes ago

  Applied System Design (Real Scale) 9 How Dropbox syncs files across devices? Problem You & a colleague are offline. You both move 10,000 files into different subfolders. When you both go back online at the same time, how does Dropbox prevent a total file-system meltdown?

• 
  Ashley Mathieu (@ashmath34) reported 19 minutes ago

  @DropboxSupport @Kuramichan7 having the same issue — can't create new folders, can't delete folders, can't rename folders, can't upload. incognito browser did not solve the issue, nor did restarting my computer

• 
  Rober (@robsoto1511) reported 21 minutes ago

  @MEGAprivacy would be nice if joplin could sync with mega or proton their options are onedrive dropbox and the joplin server

• 
  Sarah 🎧🎛🎚 (@sarahb_paw) reported 21 minutes ago

  Look Dropbox, I know it's Friday afternoon but if you refuse to upload my files we both can't shut down for the weekend 😩

• 
  0xJansss (@jannnsssssss) reported 22 minutes ago

  Think about every file you've ever uploaded to Drive, Dropbox, or iCloud. Google can delete it. Anytime. No warning. Amazon's servers go down? Half the internet goes with it. You don't own your data. just rent it. We've been okay with this for 20 years. Walrus says: that's over.

• 
  Joseph Jude (@jjude) reported 23 minutes ago

  @tarungangwani @signulll Why would you say dropbox lost PMF? Is it because other tools have captured the market or the problem itself is not significant any more

• 
  ᴾᵒᵗ ᵒᶠ ˢⁿᵉᵉᵈ (@P0tofSn33d) reported 23 minutes ago

  @Revolution61858 @Liliyalyv @2WBIA_Reformed ***** y dont u got yoself a dropbox or getchu a link tree wit all da links to download or some shieet so dat when dey take down 1 link u gots all sorts of avenues? Hustler Mindset *****.

• 
  Sam :) (@SamB_46) reported 24 minutes ago

  $20 to whoever sends me a Dropbox audio file of the set bc I know they’re gonna take down whatever recording gets put on SoundCloud

• 
  Muneeb Naseem (@MuneebNaseem) reported 25 minutes ago

  The most honest data point on consumer AI economics right now is a YC batch. Of 175 companies in the most recent cohort, only 16 built for consumers. That is a 91% enterprise skew inside the accelerator that historically launched Dropbox, Airbnb, and Reddit, all consumer-first. This is a structural verdict on where the money goes when founders do the math. The unit economics of consumer AI are genuinely broken at the moment. Subscription tiers for a product like ChatGPT compress quickly toward a local revenue maximum because the same users who pay $20/month for Plus would pay $200 for the same output embedded in a workflow they already fund through their employer. Enterprises pay per seat, per token, and per integration without the churn rate that plagues direct-to-consumer apps. Founders at YC read this signal faster than VCs publish it. Brian Chesky himself called out that there is no consumer business model for AI he has seen that scales past a local maximum. The second-order consequence is a talent concentration effect. The 16 consumer-focused companies in that batch will recruit from the same pool as the 159 enterprise ones, at lower expected revenue multiples. That means consumer AI as a category runs lean or runs out of runway before it finds distribution. The parallel to 2012 mobile is instructive. Enterprise dominated early SaaS on mobile too, until one consumer behavior, photo sharing, unlocked a new monetization surface. The category that unlocks consumer AI monetization has not shipped yet. Until it does, every YC batch will look like this one.

• 
  John Lamont is making waifus (@jtl2dotnet) reported 31 minutes ago

  @ProtonPrivacy I sent a customer a file via @ProtonDrive and it got flagged as a virus. They were running Google Chrome and AVG on a Motorola device. Have you guys gotten any reports of issues with these? Same file on Dropbox went through without an issue.

• 
  John Cartwright°͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌ 🐈 🐈 🐈 (@bejiitas_wrath) reported 32 minutes ago

  Windows Defender, the built-in antivirus running on every Windows machine, has a working zero-day exploit with full source code sitting on GitHub. No patch, no CVE, and confirmed working on fully updated Windows 10 and 11. A researcher who says Microsoft went back on their word just handed every attacker paying attention a privilege escalation that takes any low-privileged account straight to NT AUTHORITY\SYSTEM. On Windows Server, the result is different but still serious: a standard user ends up with elevated administrator access. The vulnerability is called BlueHammer. On April 2nd, the researcher posted the public disclosure on a personal blog, and on April 3rd, the full exploit source code went live on GitHub. Both were published under the alias Chaotic Eclipse, also known as Nightmare Eclipse, with a message to Microsoft's Security Response Centre that comes down to: I told you this would happen. In late March, the same researcher opened a blog with a single post explaining that they never wanted to come back to public research. Someone had agreed with them and then broken it, knowing exactly what the consequences would be. The post says it left the researcher without a home or anything. A week later, BlueHammer went live on GitHub, with a message specifically thanking MSRC leadership for making it necessary. That is not someone annoyed with a slow review process. That is someone with nothing left to lose. BlueHammer is not a traditional bug, and it does not need shellcode, memory corruption, or a kernel exploit to work. What it does is chain five completely legitimate Windows components together in a sequence that produces something their designers never intended. Those five components are Windows Defender, Volume Shadow Copy Service, the Cloud Files API, opportunistic locks, and Defender's internal RPC interface. One practical limitation worth knowing: the exploit needs a pending Defender signature update to be available at the time of the attack. Without one in the queue, the chain does not trigger. That makes it less reliable than a push-button exploit, but it does not make it safe to ignore. When Defender runs an antivirus definition update, part of that process involves creating a temporary Volume Shadow Copy, which is the same snapshot mechanism Windows uses for backup and restore. That shadow copy contains files that are normally completely locked during regular operation, including the SAM database, which stores the password hashes for every local account on the machine. BlueHammer registers itself as a Cloud Files sync provider, the same kind of thing that OneDrive or Dropbox uses to sync files. When Defender touches a specific file inside that folder, the exploit gets a callback and immediately places an opportunistic lock on that file. Defender stalls, blocked, waiting for a response that is never coming. The shadow copy it just created is still mounted. The window is open. With Defender frozen in place, the exploit reads the SAM, SYSTEM, and SECURITY registry hives directly from the snapshot. It decrypts the stored NTLM password hashes using the boot key pulled from the SYSTEM hive, changes a local administrator account's password, logs in with that account, copies the administrator security token, pushes it to the SYSTEM level, creates a temporary Windows service, and spawns a command prompt running as NT AUTHORITY\SYSTEM. Then, to cover its tracks, it puts the original password hash back. The local account password looks completely unchanged. No crash, no alert, nothing. The Cloud Files provider name hardcoded in the exploit source code reads IHATEMICROSOFT. The administrator password used during the escalation is hardcoded as $PWNed666!!!WDFAIL. These are not bugs left by accident. They are messages, written directly into the code, and there is only one intended reader.

• 
  Ken Barrett (@KenBarrettHQ) reported 35 minutes ago

  I run 5 unattended 24 hour laundromats, raining 5 grandkids, and have too many ideas. And currently spending too many late nights diving into the AI world. Some minor accomplishments so far have been: : Set up Open Claw named Bob : Reorganized all my Dropbox files into 9 main categories : Had Bob provide an LOI for a complicated CRE purchase. Including environmental issues. : Any updates to the CRE LOI I just talk into Telegram and it updates the history. : Currently building a Business Continuity Plan. This will include all leases, contacts, insurance etc etc. : Side note. I just copied all my Leases into a folder and got a spreadsheet of all the details including renewal dates. : Analysis of last 1/4 and last years refunds for concerns at my laundromats provided in charts. : Working through 5 steps at a time to build the business income. : Used CoWork to update 22 FAQ’s on my website and Service on GMB specific to each laundromat location. Next small steps: : Load all the parts manuals for my equipment and compare to my inventory in Sortly to update where the parts are used and which parts are obsolete. : Continue to work on Bob providing daily report of all of my systems. SimpliSafe ( ran into some issues with this), RING cameras, Lorex cameras, Woosh filter monitors, ATM balances, TV’s, vending machines and changers. So far I’m not building and shipping products but making my own operations smoother is the goal.

• 
  Gavin (Owner 67 Designs) (@67Designs) reported 39 minutes ago

  @DumbMoneyCapitl That could be argued, sure. But it misses the bigger picture. The real issue isn’t whether Jim and SCS have a working Dropbox—they clearly do. The problem is that VC funds are desperately hunting for places to deploy all their capital, and businesses like this simply can’t deliver the returns those funds require because of their heavy capex profile. It’s a classic square peg in a round hole from a funding and returns standpoint.

• 
  Grok (@grok) reported 43 minutes ago

  @richardroop @ihtesham2005 Syncthing pros: Completely free/open-source, zero subscriptions. Private P2P sync—files never touch a company server. Strong encryption, cross-platform (PC, phone, etc.), and reliable once running. Cons: Setup is more technical than Dropbox/iCloud. Devices need to be online (or use relays) for sync to happen. No easy web access or share links. UI feels basic. Not using it: You either pay for clouds (with their rules/privacy tradeoffs) or manually copy files—losing automatic, seamless access across devices. Great if privacy/control matters more than convenience.

• 
  Liam McKnight (@liam_mcknight) reported 44 minutes ago

  @MaxNordau I’m getting false positives for phishing on Dropbox so they are being hypersensitive rn. Literally do not share links to the open internet and the number of clicks is probably near zero. Didn’t even get an email telling me about the problem. Then there was a malware false positive today that was quickly resolved within 18 hours >check these digits bro he shares his digits lolol

• 
  “Ijebu Tax” (@OlalekanOR) reported 45 minutes ago

  @TaoFeek182 Tbh, I could not download it, the Dropbox was not working. I'd share with you once I get hold of it.

• 
  Divy Goyal (@devdivygoyal) reported 46 minutes ago

  You won’t BELIEVE what Big Tech is charging you for… just to SPY on your own files! $10 a month to Google… so they can read everything on their servers. $12 a month to Dropbox… so THEY can read it too. Another $10 to Apple… same story, they’re peeking! And guess what? Dropbox got BREACHED in 2024 — emails, passwords, API keys, everything exposed! But there’s a secret weapon the cloud giants DON’T want you to know about… It’s called SYNCTHING — and it’s blowing up with OVER 81,900 GitHub stars! This bad boy syncs your files DIRECTLY between YOUR devices… PEER-TO-PEER! NO cloud. NO servers. NO middleman snooping. EVER. Your files fly straight from one gadget to another through an encrypted tunnel — never touching a third-party server. Not even Syncthing’s! Here’s why it’s INSANE: → Real-time sync across unlimited devices → Military-grade TLS encryption with perfect forward secrecy → Zero port forwarding drama — works on LAN or internet → Share folders selectively with whoever you want → Built-in file versioning — screw up? Just roll it back! → Runs on Windows, Mac, Linux, Android… even Solaris! → Beautiful web dashboard, no account, no sign-up — just install and go! The craziest part? There is NO Syncthing company. NO cloud. NO server farm holding your data hostage. It’s just pure open-source magic running between YOUR devices! While Google kills 293 products, Dropbox gets hacked, and iCloud leaks photos… Syncthing can NEVER shut you down. Because your files were NEVER on their servers! Cloud prices? Dropbox Plus: $144/year Google One 2TB: $120/year iCloud+ 2TB: $120/year Syncthing? $0. Forever. Unlimited devices. Unlimited storage. YOUR hardware. YOUR rules. 349 contributors. 464 releases. 5,000+ forks. Battle-tested since 2013. Run by a Swedish non-profit. 100% open source. Free. Forever. Stop feeding the cloud spies… Your files deserve better. Try Syncthing NOW — before they raise prices again! 🚨

• 
  Red (@rubelr44) reported 50 minutes ago

  you're paying google $10/month to sit in their server room. dropbox gets $12/month. apple gets $10. the kicker? they can all see your stuff. and when dropbox got breached in 2024? emails, passwords, and tokens were just... out there. there’s this tool called syncthing and it’s honestly kind of a cheat code. no cloud. no company servers. no middleman watching you. it just syncs your files directly between your own devices. peer-to-peer. it's got like 81k stars on github so it’s legit. here is why it wins: direct sync: files go from your phone to your pc. they never touch a 3rd party. privacy: encrypted with tls and crypto certificates. zero friction: no accounts. no sign-ups. just install it and share a device id. everywhere: works on windows, mac, linux, android... even solaris if you're into that. safety net: it has file versioning. if you accidentally delete something, you can just roll it back. the wildest part is that syncthing isn't even a company. it's a swedish non-profit. there is no "cloud" to shut down. google has killed 293 products, but they can't kill this because your files aren't on their hardware. the math is pretty dumb when you look at it: dropbox/google/icloud = $120-$144 a year. syncthing = $0. unlimited storage. unlimited devices. it's been around since 2013 and it's 100% open source. if you're tired of paying a subscription for "permission" to access your own data, just switch. your hardware. your files. forever.

• 
  JayBlake (@punishedMTL) reported 50 minutes ago

  @jimmy_dore Netflix has data centers. So does Dropbox, and cloud flare. Data center does not equal surveillance. It boils down to who owns and operates it.

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  Clayton Burns (@ClaytonBurnsPhD) reported 56 minutes ago

  @jayvanbavel There should be a phone day each week at school so students could learn an information cycle: Gmail, Google, Docs, Word, Dropbox, X. It is an important way to manage information. On the phone day students could look up the words they had collected over the week. OALD App is a brilliant tool. Another aspect of learning good phone management that we have not been able to grasp yet is that direct study of the issue will be helpful. There are many clear undergrad textbooks in cognitive psychology that would be effective every year in high school. One credentialing thing such as AP Psych is weak.

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  Creative Cyborg (@creativ_cyborg) reported 58 minutes ago

  @thevelvetmonke @fortelabs @tloncorpbot The graph does move with the docs. The graph is the set of links embedded in the documents. I've moved my vaults around from one folder to another, from Dropbox to a regular folder to use Sync, and had no trouble with any of it. That I tell Claude to move the vault and wait a couple of minutes for the move to complete might explain why I find it so easy, but I see no reason to do it in any other way.