Dropbox status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

• Sign in (43%)
• Errors (43%)
• Website Down (14%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

City	Problem Type	Report Time
Madrid	Errors	8 days ago
Conneaut	Sign in	23 days ago
City of London	Errors	30 days ago
Alpharetta	Sign in	2 months ago
Shreveport	Sign in	2 months ago
Lima	Errors	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gregor (@bygregorr) reported 55 seconds ago

  @rseroter @Dropbox Dropbox still at 87GB before the fix is wild. Mono repo size creep is silent until someone's waiting an hour to clone on day one.

• 
  Phil Kyprianou 💀☕️ (@philkyprianou) reported 2 minutes ago

  Something interesting happened today. I was on my way to meet a client, walking down the street, when I realized something. The document I needed to send them was still sitting on my laptop at home. Not in Google Drive. Not in Dropbox. Just a file on my computer. Normally that means one thing: You apologize, say you’ll send it later, and fix it when you get back to your desk. But this time I tried something different. I pulled out my phone and texted Claude. I basically said: “Open the document on my computer, update the section we discussed yesterday, export it as a PDF, and send it to the client.” And then I kept walking. Claude opened the file on my Mac at home, made the update, exported the PDF, and sent it. By the time I arrived to meet the client, the document was already in their inbox. No remote desktop. No complicated setup. Just a message from my phone. This is a new feature called Dispatch inside Claude Cowork. You send an instruction from your phone and Claude operates your computer for you. It can open apps, navigate your browser, work inside spreadsheets, move files around, and notify you when it’s done. Your computer still needs to stay on. But you don’t need to be at it. Claude asks permission before accessing any new app, so you stay in control and can stop it anytime. But the real shift here is bigger than the feature itself. We’re moving from assistants that answer questions to assistants that actually execute work. And honestly, this feels like the OpenCLAW moment for everyone. Not for developers. Not for power users. For anyone. You just text what you want done, and your computer does it. It’s currently available in research preview for Pro and Max subscribers on macOS.

• 
  Divy Goyal (@devdivygoyal) reported 7 minutes ago

  You won’t BELIEVE what Big Tech is charging you for… just to SPY on your own files! $10 a month to Google… so they can read everything on their servers. $12 a month to Dropbox… so THEY can read it too. Another $10 to Apple… same story, they’re peeking! And guess what? Dropbox got BREACHED in 2024 — emails, passwords, API keys, everything exposed! But there’s a secret weapon the cloud giants DON’T want you to know about… It’s called SYNCTHING — and it’s blowing up with OVER 81,900 GitHub stars! This bad boy syncs your files DIRECTLY between YOUR devices… PEER-TO-PEER! NO cloud. NO servers. NO middleman snooping. EVER. Your files fly straight from one gadget to another through an encrypted tunnel — never touching a third-party server. Not even Syncthing’s! Here’s why it’s INSANE: → Real-time sync across unlimited devices → Military-grade TLS encryption with perfect forward secrecy → Zero port forwarding drama — works on LAN or internet → Share folders selectively with whoever you want → Built-in file versioning — screw up? Just roll it back! → Runs on Windows, Mac, Linux, Android… even Solaris! → Beautiful web dashboard, no account, no sign-up — just install and go! The craziest part? There is NO Syncthing company. NO cloud. NO server farm holding your data hostage. It’s just pure open-source magic running between YOUR devices! While Google kills 293 products, Dropbox gets hacked, and iCloud leaks photos… Syncthing can NEVER shut you down. Because your files were NEVER on their servers! Cloud prices? Dropbox Plus: $144/year Google One 2TB: $120/year iCloud+ 2TB: $120/year Syncthing? $0. Forever. Unlimited devices. Unlimited storage. YOUR hardware. YOUR rules. 349 contributors. 464 releases. 5,000+ forks. Battle-tested since 2013. Run by a Swedish non-profit. 100% open source. Free. Forever. Stop feeding the cloud spies… Your files deserve better. Try Syncthing NOW — before they raise prices again! 🚨

• 
  Gabriel Amzallag (@gabrielamzallag) reported 7 minutes ago

  Notion’s homepage doesn’t start with features. It starts with chaos. A cartoon of people drowning in tools. Google Docs. Quip. Jira. Evernote. Trello. Confluence. Dropbox Paper. Eight logos piled on top of each other like a mess on your desk. Then one calm line: “With Notion, all your work is in one place.” No feature grid. No “powered by AI.” No “trusted by 10,000 teams.” Just: here’s your mess. We clean it up. They didn’t trash competitors. They named them. The pile IS the argument. Drift did this too. Called out forms as the “old way” right on their homepage. Basecamp painted projects spiraling into chaos. Churnbuster showed you every failed fix you already tried. Same playbook: diagnose before you prescribe. If your homepage jumps straight to features, you’re skipping the part where your visitor goes “that’s exactly my problem.” Most founders sell the destination. The best ones describe the traffic jam you’re stuck in right now. Day 45 — Problem-First Homepage Copy Follow for a new distribution strategy every day

• 
  Dropbox Support (@DropboxSupport) reported 7 minutes ago

  @SergeiShiryayev Hi Sergei, thanks for writing in. Are you downloading the file immediately, after renaming it? There could be a slight delay in the server updating the file's index, so you'll need to refresh it first. For better accuracy, you can rename the files using the Dropbox app, instead.

• 
  Jainam Parmar (@aiwithjainam) reported 10 minutes ago

  Fix 3: Turn on two-factor authentication on every important account Even if someone finds a password in your notes, 2FA stops them at the door. They need the password AND a code from your phone to get in. Set it up on: → Email (Gmail, Outlook, Yahoo) → Banking apps → Social media (Instagram, X, Facebook) → Cloud storage (iCloud, Google Drive, Dropbox) → Crypto exchanges Use an authenticator app (Google Authenticator, Authy) not SMS. Text codes can be intercepted through SIM swapping.

• 
  Nav Toor (@heynavtoor) reported 11 minutes ago

  Google One charges $1.99 to $9.99/month for storage. Dropbox charges $11.99/month. iCloud charges $0.99 to $9.99/month. You have been paying for cloud storage your entire life. A solo developer just turned Telegram into a cloud storage drive. Free. It is called Telegram Drive. 1,200+ stars in 3 months. Built with Tauri, Rust, and React. Cross-platform desktop app for Windows, macOS, and Linux. Your Telegram "Saved Messages" becomes your storage. Private channels you create become folders. The app gives you a clean file explorer on top of Telegram's cloud. Here's what it does: → Drag and drop uploads, just like Google Drive → Stream video and audio directly without downloading → Built-in PDF viewer with infinite scrolling → Inline thumbnails for images and media → Folder management through private Telegram channels → Virtual scrolling handles thousands of files instantly → Auto-updates on Windows, macOS, and Linux → API keys and data stay local. No third-party servers. Files up to 2GB on free accounts. 4GB on Telegram Premium ($4.99/month). Upload as many as you want. Here's the wildest part: You log in with your existing Telegram account. Your files live on Telegram's infrastructure. The same servers you already trust with your private messages, photos, and group chats every day. No subscription. No new account. No third-party server in the middle. Your API keys never leave your device. One developer. Three months of work. Replaced a $144/year subscription stack. Google One 2TB: $9.99/month. $120/year. Dropbox Plus 2TB: $11.99/month. $144/year. iCloud+ 2TB: $9.99/month. $120/year. Telegram Drive: $0. Forever. Built with Tauri, Rust, and React. Free and open. (Link in the comments)

• 
  CryptoTruth (@cryptotruth) reported 12 minutes ago

  @stephanlivera @kixunil Great episode! The spam/filtering realities, Knotslies math on costs, and why Bitcoin stays hard money instead of decentralized Dropbox is pure signal. But zoom out: this protocol-level trench warfare is what most normies (and many OGs) never see or grasp. They think Bitcoin is just "digital gold" or a payment app. The deeper truth, UTXO integrity, anti-spam fights, baked-in censorship resistance, is what makes it antifragile against governments and collapsing fiat systems. Yet the jargon builds a wall. Normies are trapped in fiat mental illness, chasing illusions they don't understand. Confusing them with debates vital for the trenches only confuses the uninformed. To reach adoption velocity we must keep the space interesting for them, not imply instability. Showing how the sausage is made tends to turn people off and gives the impression this is just a digital version of the sad fiat system. These debates are best framed more accessibly (or handled more behind the scenes when possible) since they can undermine adoption if they come across as endless infighting, rather than promoting the concept of sound money that actually fixes everything. The awakening is slow. Years ago everyone thought we were nuts. Today (17 years later), maybe half get the basics. Math + time will do the rest but why shoot ourselves in the foot? -CryptoTruth-

• 
  Sean (@jishaochen89766) reported 17 minutes ago

  Last night, I tried Obsidian at home. Download the software, install, use the extension "remotely save", and the problem came again... I don't know how to sync the file from Dropbox... So I restart again.....create a file folder and rename it set auth...refresh it still no sync

• 
  Bark (@barkmeta) reported 17 minutes ago

  Let me explain what just happened… An AI just launched that eliminates all marketing jobs. Not some of them. All of them. SEO. Social media. Content writing. Ad creation. Brand design. Pitch decks. Community management. Reddit posts. Email campaigns. All of it. A marketing team costs $200K to $500K a year. An agency costs $10K to $20K a month. A freelance designer charges $5K per project. This does all of it. Every single function. For almost nothing. Backed by General Catalyst. Jeffrey Katzenberg. Executives from Dropbox, Stripe, and Google. $7.5 million in funding. Thousands already using it. And it has an API. Meaning other AI agents feed it work automatically. AI writes the copy. AI designs the assets. AI posts it. AI optimizes it. No human ever touches it. A full marketing department. End to end. Automated. A week ago AI replaced coders. Before that writers. Before that customer service. Now every marketing job. All at once. From one launch. Every single week another AI drops and another career becomes a subscription. And it’s not slowing down. It’s speeding up…

• 
  Dan (@Holmyverse) reported 22 minutes ago

  @FinanceDirCFO But rather "subprime AI", right? SaaS stocks go down because people don't get business, and think that Dropbox, LinkedIn, Spotify, Office 365, Slack, Netflix, Instagram etc. will go out of business simply because "anyone can vibe code their own version".

• 
  The Insight Brief (@SimpleTech247) reported 26 minutes ago

  You pay Google $10/month to store your files. On Google's servers. Where Google can read them. You pay Dropbox $12/month. On Dropbox's servers. Where Dropbox can read them. You pay Apple $10/month. On Apple's servers. Where Apple can read them. Dropbox was breached in 2024. User emails, hashed passwords, API keys, and OAuth tokens were exposed. There is a tool that syncs your files directly between your own devices. No cloud. No server. No middleman. Ever. It's called Syncthing. 81,900+ stars on GitHub. Your files go directly from one device to another. Peer-to-peer. They never touch a third-party server. Not even Syncthing's. Here's what it does: → Syncs files between any number of devices in real-time. → Peer-to-peer. No central server. Your files go directly between YOUR devices. → TLS encryption with perfect forward secrecy on every connection. → Every device authenticated with a strong cryptographic certificate. → Works over LAN and internet. No port forwarding needed. → Selective folder sharing. Sync different folders with different people. → File versioning. Deleted or changed something? Roll it back. → Runs on Windows, Mac, Linux, Android, FreeBSD, Solaris, and more. → Web dashboard to monitor everything from your browser. → No account. No sign-up. Install it. Share a device ID. Done. Here's the wildest part: There is no Syncthing server. There is no Syncthing cloud. There is no company storing your data. The protocol is open and documented. There is nothing between your devices except an encrypted tunnel. Google has shut down 293 products. Dropbox has been breached. iCloud photos have leaked. Every cloud service is one policy change away from scanning everything you store. Syncthing can never shut down your files. Because your files were never on their servers. Dropbox Plus: $12/month. $144/year. Google One 2TB: $10/month. $120/year. iCloud+ 2TB: $10/month. $120/year. Syncthing: $0. Unlimited devices. Unlimited storage. Your hardware. Your files. Forever. 349 contributors. 464 releases. 5,000+ forks. Battle-tested since 2013. Run by the Syncthing Foundation. A Swedish non-profit. MPL-2.0 licensed. Open protocol. Peer-to-peer. Free forever. 100% Open Source.

• 
  Frankly Frank (@NoFrankingWay) reported 27 minutes ago

  @ElSotong Little of each. I have: - 28 TB SSD RAID 5 - speed backup - 43 TB UNRAID with HDDs, 1024 Gb is SSD cache - everything BKUP - 12 TB HDD RAID 5 - file BKUP - iCloud - work file BKUP - DropBox Personal Photography BKUP - 250 TB server for Chia - a 2020 project gone defunct. So now I have hella storage

• 
  mark rigdon (@markrigdon) reported 29 minutes ago

  @Dropbox Been a dropbox user since 2009. But I’m now starting to question after 17 years if we can actually use this service reliably because we’ve now been trying to recover a botched sync across four business computers for five days now and three separate dropbox support people that have yet to actually fix the problem. they can’t even seem to figure out what the problem is across the three of them as they pass the buck. it’s making Dropbox look completely incompetent, which is bad. We just need all the files restored between a certain time that were deleted. But here we are five days in and can’t get anyone at Dropbox to actually do that. We can’t do it manually on our side because it’s simply too many files and we don’t even know what’s missing. come on guys can someone actually interact with me in real time, it’s bad enoug that Backblaze told us out of the blue that it stopped backing up Dropbox as a corporate decision as of April 17 without even telling us so I can’t grab from our back up to restore this absolute mess that completely stopped our business from using Dropbox for the last five days. can someone respond in real time so we can get this taken care of pretty please?

• 
  “Ijebu Tax” (@OlalekanOR) reported 31 minutes ago

  @TaoFeek182 Tbh, I could not download it, the Dropbox was not working. I'd share with you once I get hold of it.

• 
  JoshEcho (@RealJoshEcho) reported 31 minutes ago

  Right several things this time: 1. Managed to fix the audio commentary. 2. No music or game audio on the vod 😡🤬 3. Now I need to work out how to un submit a streamlabs ticket. 4. Downloaded Dropbox in order to store my 90GB 😱 of stream footage. 5. There's more, a lot more. 1/6

• 
  njm ⚡️🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿⚡️ (@nathan_j_morton) reported 34 minutes ago

  i have housekeeping todo before i can tackle fun tech stuff like aws new s3 files (objects are temporarily mounted, as they are touched, into efs aka nfs on aws), the dropbox clone and dan just dropped an email about refashioning the internet with atproto. i need to finish this hazmat course and a few accounting tax intuit turbotax courses for my business. then i want to step through this oauth project on manning which references a book title, up and running with oauth 2 or something, and steps through building 1 auth server 2 api 3 spa. there are a bunch of good all-in-one services in this area i want to crib notes on too such as dexidp, stack-auth, curity, and w/e theo is cooking. he likes better-auth iirc.

• 
  Олег Майстренко (@OlegMaistrenko) reported 40 minutes ago

  @nobulart Maybe a glitch on dropbox, bec. you opened my Black Swan file on dropbox, as I understand. Access permission on dropbox means permission to edit file.

• 
  swyx 🇸🇬 (@swyx) reported 42 minutes ago

  dropbox has dropped the ball. how is this a 6 billion dollar saas. ultra slow navigation, doublecharges for storage (of course, extremely happy to help you buy more storage, really ****** tools to help audit storage), terrible org/personal file structure, cant even calculate last modified for a folder. i cannot think of another company with as high a delta on how much i respect the ceo vs how much i disrespect the product. absolutely enraging.

• 
  Ryan McCain (@rmccain_cns) reported 45 minutes ago

  Shadow IT used to mean employees running Dropbox without IT approval. Now it means employees running AI agents that have access to customer data, email, and internal systems. Same problem, different stakes. The liability exposure is not comparable.

• 
  Square Circle 556 (@ragtop25) reported 46 minutes ago

  @mistressdivy I hate OneDrive but I have to use it. I liked DropBox better but many of my clients would not accept attachments due to security issues with DropBox

• 
  Raziel (@tryraziel) reported 48 minutes ago

  Drew Houston got rejected by every major VC in Silicon Valley. Today Dropbox is worth $8B. Here's the pivot that changed everything. 2007: Houston was a frustrated MIT student who kept forgetting his USB drive. His solution? A file-syncing tool called Dropbox. The problem: VCs couldn't see the market. → "There's already FTP and email attachments" → "Why not just use a USB drive?" → "The market is too small" Paul Graham at Y Combinator was the only one who got it. But even he made Houston prove demand first. Houston's genius move: Instead of building the full product, he created a 3-minute demo video showing Dropbox syncing files across devices. The video went viral on Digg. Sign-ups jumped from 5,000 to 75,000 overnight. Suddenly VCs were calling him. The lesson: When investors can't see your vision, show them your customers instead. Product demos beat pitch decks every time. What's the best way you've seen a founder prove market demand before raising?

• 
  neo_relic (@neo_relic123) reported 50 minutes ago

  @Ashleydoncare @rachallison1 ... IF A MAN LEAVES HIS CHILD AT A FIRE STATION OR HOSPITAL OR DROPBOX OR WHATEVER THEY WILL HUNT HIM DOWN!!! NOT THE SAME FOR WOMEN!!!! WAKE ******** UP!!!! 🤬🤬🤬🤬🤬🤬🤬

• 
  Nyan Nyan (@CatNyanpital) reported 51 minutes ago

  @thescepticalre1 Somewhat. But that's purely speculative and outside the scope. If you can put a price on the quality of data on Reddit vs Dropbox vs Snapchat, you will have solved a multi-billion dollar problem. **** you could start your own company based on this. To me, data is like commodities in that regard. Sort of like gold. You have a hole in the ground (or company) that you want to mine. The quality and amount that is able to be mined out is anyone's guess. I will say that there is an advantage to understanding how AI models mines data.

• 
  AISauce (@aisauce_x) reported 53 minutes ago

  @heyshrutimishra the whole agent trust problem is just the cloud problem from 2010 all over again. everyone said dont put your files online then dropbox made it seamless and we all did it anyway. agents will win the same way. not by solving security but by making the risk feel invisible

• 
  Grok (@grok) reported 54 minutes ago

  @JeffNylen @PatrickHeizer Sure, the famous Dropbox HN critique (often paraphrased today as "just use rsync + SSH", but original was this by BrandonM in 2007): "I have a few qualms with this app: 1. For a Linux user, you can already build such a system yourself quite trivially by getting an FTP account, mounting it locally with curlftpfs, and then using SVN or CVS on the mounted filesystem. From Windows or Mac, this FTP account could be accessed through built-in software. 2. It doesn't actually replace a USB drive... This does not solve the connectivity issue. 3. It does not seem very 'viral' or income-generating." Drew ignored it and built a unicorn anyway. Parallels here? Trivial tech vs real execution.

• 
  Anirudh Sharma (@anirudhology) reported 56 minutes ago

  @0xlelouch_ This is a classic small-file storage problem and Dropbox actually solved it by building "Magic Pocket": an in-house object store. The issue with block storage is that it wastes massive space on per-file metadata and partial-block fills. For 10B files, this overhead can cost up to $ 90K/month. Pragmatically, we can pack small files into large (~4MB) immutable blobs which are called "extents" or "superblobs". We write them sequentially, index with a content-hash to blob-offset mapping stored separately. This removes per-file filesystem overhead, reduces metadata pressure, and allows efficient erasure coding across whole blobs. We should also have a tiering policy where we compress blobs and move cold data to low-cost deep archive. Dedup at file level can also be incorporated. This combination can cut costs by 70-90% while keeping latency bounded by the index lookup.

• 
  Renildo Fogaréu (@Renildofogareu) reported 57 minutes ago

  Dropbox refuses to issue annual refunds even if the payment was recent. @DropboxSupport @Dropbox

• 
  Luan Teles ❁ (@LuanTeles) reported 57 minutes ago

  @uppastdark It looks like dropbox links are not working on the ps3 anymore.

• 
  The Reverend KFidds (@KFidds) reported 57 minutes ago

  How can you run a "professional technical skills competition" and still expect students to turn in digital content on thumb drives. What is this, 2011? Computers don't even have thumb ports. Google Drive and DropBox is industry standard. So small time and outdated. Terrible.