Dropbox status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

• Errors (50%)
• Sign in (38%)
• Website Down (13%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

City	Problem Type	Report Time
Bournemouth	Sign in	17 days ago
Paramaribo	Errors	1 month ago
Bogotá	Website Down	1 month ago
Auxerre	Errors	1 month ago
Salt Lake City	Sign in	2 months ago
Madrid	Errors	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Waldemar Santos (@wsantos99) reported 7 minutes ago

  @DropboxSupport Hello, I have already sent two emails regarding a problem I’m having with my account, but I haven’t received any response. How can I get assistance with this issue? Thank you.

• 
  Harshita Renee (@harshitaxmars) reported 11 minutes ago

  Despite me having proven him wrong about the exact requirement table issue he pinned on me as a “it’s her problem, shut her up” (Dropbox has the scoresheet proving I was not out of line, they were), I don’t think he can ever be wrong. That is just technical error on his part.

• 
  Kathleen Marie (@lifesavoring) reported 14 minutes ago

  @DropboxSupport I have the same problem as Detroit Media Magazine described below - my Dropbox became unavailable until the latest update. I tried to upgrade my account, but was registered instead for a free trial - ? I have to update my email to get it authenticated - PLEASE RESPOND, thanks.

• 
  Tychique Esteve (@TychiqueY) reported 15 minutes ago

  Day 4 building Verytis in public. I've been pushing hard to find first beta testers. Reddit 1,200+ views, real conversations, zero installs. X engagement, validation, zero installs. Direct DMs sent, read, zero responses. Everyone describes the problem in their own words. Nobody takes the step to test. So today I changed approach. I just submitted to Hacker News the community that broke Dropbox open in 2007. If the problem is real and the solution makes sense, this is where I'll find out. Watching the thread now.

• 
  Thomas Oomens (@HonestDevIO) reported 16 minutes ago

  Drew Houston stepping down as Dropbox CEO. 314 comments on HN, most reading like a eulogy. Cloud storage went from 'this changes everything' to 'it's just a folder' in about a decade. The moment Google bundled Drive for free, the moat was gone. What's the modern equivalent — something we think is defensible today that'll be commoditized by 2030?

• 
  David Elliott (Author DG Elliott) (@dgelliott00) reported 17 minutes ago

  @mnsibley "Dropbox issues" was always a plausible excuse for me. Best part of being retired: nobody says "I'll put it in the Dataroom for you..." One time I renamed my colleague's trash can "Dataroom" on her desktop. My work load decreased 20%.

• 
  Americanrambler (@Ameericanrambl1) reported 17 minutes ago

  The ******** at the corrupt American Fork Police Department forgot to set the dropbox to private, so they accidentally made all the unredacted videos public. Before they realized their errors, somebody downlaoded them. Here it is. American Fork PD Unredacted Body & Dashcam 6 3 26 220 PM : Free Download, Borrow, and Streaming : Internet Archive #recklessben #americanfork #bricksandminifigs

• 
  Timbitz (@Timbitz01) reported 23 minutes ago

  @TodayUpdates0 @RedLineReportt They can be if they want as far as I'm concerned. But the problem is.. that's not how they are voting. It's all the mail in and absentee voting and the anytime dropbox and the counting til they win that's the problem.

• 
  Gergely Orosz (@GergelyOrosz) reported 23 minutes ago

  Well this is ironic: Ironic: been recommending a resume service built by an ex-Dropbox eng for years (a side project, but a good one.) Dev pivoted to building an AI Engineer - fine! But now resume site is down. Customers billed. Support nonexistent. AI made it... a lot worse!

• 
  Ral K' Thar (@RalKThar) reported 26 minutes ago

  There is an easy to fix things in the uploaded to Dropbox version that Grok garbled. It just makes it so any API key comes up as invalid.

• 
  Natan Hackbarth (@Natan90850688) reported 26 minutes ago

  @peterhowell I used the original pak0.pak. I tested both Dropbox and PixelDrain hosting and tested the exact URL format from the README The app reaches "Fetching PAK" but then fails with "Could not fetch PAK URL" and a 403 error. What hosting method did you use when testing your own pak0.pak?

• 
  tara_ (@TechByTaraa) reported 27 minutes ago

  Instagram uses Python.
Spotify uses Python.
Dropbox uses Python.
Reddit uses Python.
Netflix uses Python.
Pinterest uses Python.
Quora uses Python.
OpenAI uses Python. productivity never went out of fashion. still think Python is too slow? 👀

• 
  Abdullah (@abdinmotion) reported 29 minutes ago

  One video. $48 million in revenue. No ads spent. That's the Dropbox story and most product teams still haven't learned from it. Here's what actually happened: Dropbox had a technically brilliant product that no one understood. Instead of adding more features, they made a 2-minute video that showed *exactly* what the product did. Simple. Specific. Human. Signups went up 10% overnight. Big companies spend millions refining their product. Then they describe it in six bullet points on a landing page and wonder why the sales cycle takes forever. The product video isn't marketing. It's compression. It compresses trust, clarity, and desire into 90 seconds. If a user can't understand your product in a video, the product isn't the problem. The story is. When was the last time you watched your own product video as if you were a first-time user?

• 
  urBITCOIN (@BitcoinUr) reported 30 minutes ago

  No, no, no. You're thinking about it all wrong. A functioning file server would be a liability. If Urbit actually stored and served everyone's files reliably today, people would start using it for files. Then we'd have to make it fast. We'd have to make it redundant. We'd have to handle backups, syncing, corruption, support tickets. That's infrastructure. What we have is much more valuable. We have the *option* of being a file server. The vision of a file server. A file server-shaped hole in the future. Right now, every missing feature is proof of how early we are. Every failed upload is evidence of untapped potential. The fact that nobody can depend on it yet means the market is still entirely available. The moment it becomes a good file server, people stop asking how big it could be and start asking why it's slower than Dropbox. You don't want to be Dropbox. Dropbox has revenue. Revenue means expectations. Expectations mean accountability. Accountability kills narrative. We're building a decentralized, sovereign, peer-to-peer, identity-native, file-adjacent platform opportunity. The less it functions as a file server today, the more it can function as one tomorrow. It's a pure play.

• 
  Teja Punna (@punna_teja) reported 30 minutes ago

  Indian Government: "We've blocked Telegram to protect the NEET exam." The Internet: So the problem was... Telegram? Not the people selling fake papers? Not the organised scam networks? Not the thousands of mule bank accounts? Not the hundreds of disposable SIM cards? Not the fake payment gateways? Not the people exploiting students' panic and desperation? Solution: Block Telegram. Meanwhile: ✅ Discord still exists. ✅ WhatsApp still exists. ✅ Signal still exists. ✅ Slack still exists. ✅ Email still exists. ✅ Google Drive still exists. ✅ Dropbox still exists. ✅ OneDrive still exists. ✅ iMessage still exists. ✅ Bluetooth still exists. ✅ AirDrop still exists. ✅ The entire web still exists. Scammers: "No problem. See you tomorrow on another platform." Meanwhile, millions of legitimate users who rely on Telegram for: College and study groups Open-source communities Cybersecurity research Software development Startups and businesses Education and learning News and information sharing are left wondering what they did wrong. The platform changes. The abuse doesn't. Target the criminals. Not the communication tools.

• 
  Lagoon Labs (@LagoonLabsMv) reported 30 minutes ago

  Dropbox is doubling down on virtual-first while everyone else pushes return to office - their people chief says hybrid is the worst of all worlds.

• 
  Pelicart (@pelicartza) reported 33 minutes ago

  @lukey_stephens @_avdept real also - dropbox??? why would you pay $5 and not just set up an sftp server

• 
  Auritrack - AI-powered expense tracker (@auritrack) reported 34 minutes ago

  How $9.99 a month for “just one app” became the most profitable business model of the last decade. The math behind subscription creep Adobe had a very huge effect on Photoshop boxed sales in 2013, same software, now $20.99 a month forever. Revenue went from $4.4 billion to over $21 billion in ten years. The product didn’t change, the billing did. Companies Learned Something Brutal: - People fight a $200 charge - People ignore a $9.99 one So they sliced everything into $9.99s. Spotify, Netflix, Hulu, Disney+, Max, Apple TV+, Peacock, Paramount+, Audible, Kindle Unlimited, NYT, WSJ, Substacks, Notion, Dropbox, iCloud, Google One. Add a gym membership and a meal kit and you’re at $400 a month before rent. The Trick: every individual service feels reasonable, the bundle feels invisible, banks don’t surface the total and apps don’t show what else you’re paying but you have to add it up yourself. Most people are off by 60% when asked to guess their monthly subscription spend. Banks reviewed this in 2024, off by $130 a month on average. The fix isn’t dramatic. Pull last month’s statement, highlight every recurring charge, cancel three. Most people save $80+ a month with that one exercise. Auritrack does this automatically, every recurring charge gets a tag, the forgotten ones get flagged. Follow for more money stories.

• 
  Washington Report (@Washington_Rep) reported 37 minutes ago

  @BusinessInsider 📌 Dropbox founder Drew Houston is transitioning out of the CEO role, with Ashraf Alkarmi stepping in as co‑CEO before becoming sole chief executive. Houston will shift into an executive chairman position after a transition period in which he and Alkarmi share the co‑CEO title. 🧭 Leadership Transition: - Drew Houston is stepping down after nearly two decades leading Dropbox, moving into an executive chairman role following a period as co‑CEO with Ashraf Alkarmi. - Alkarmi, previously Dropbox’s head of product and general manager of its core business, becomes co‑CEO effective immediately and will later assume the role of sole CEO. 🧩 Background on Ashraf Alkarmi: - Joined Dropbox in late 2024 after senior product roles at Vimeo, Amazon (including Amazon Freevee), and Meta. - Credited internally with making Dropbox more responsive to customers and pushing for bolder product innovation. - Will receive an annual salary of $825,000, a target bonus equal to base salary, and $12.65M in restricted stock units vesting over several years. 📉 Company Context: - Dropbox’s market cap is just over $6 billion, roughly half its value at IPO in 2018. - Competition from Google, Apple, and Microsoft has pressured its core storage business, with revenue growth slowing to under 1% year‑over‑year. - The company reported $629.5M in Q1 2026 revenue and more than 18 million paying users. 🚀 Houston’s Next Chapter: - Houston, now 43, says his next move will be entrepreneurial and AI‑focused, not retirement.

• 
  Jeff Preshing (@preshing) reported 37 minutes ago

  What's the point of using smarter models if "smarter" means 10% better at finding obscure bugs and having a sassy attitude? Most of the true productivity gains that coding agents have to offer, which are finite, can be obtained using open-weight models for literally 1/100 of the price. The catch is that you actually need to understand the code you are working on. At the same time, I still think there's a viable business serving proprietary models. People are willing to pay for Dropbox even though FTP is free, and it's nice to throw a tough problem at a stronger model occasionally (if intellectual property limitations allow it). Plus, there's a whole frontier productizing this stuff. Unfortunately, Anthropic is currently in the business of spreading tall tales about future improvements, then shaking down enterprise customers. Most of it is based on 2010s LessWrong posts full of category errors, some of which I remember reading back in those days. And their recent hostility toward users in the name of safety is a result of the same ideological recklessness.

• 
  Sara (@monamouroui) reported 37 minutes ago

  @SlmnMANUTD @WindowsLatest I didn't care about updating to the latest build. I cared about how Windows 11's AI deleted my Dropbox files from not only my desktop, but Dropbox itself! I managed to find them in DropBox's web Deleted Files folder and recover them. On top of this Windows decided to move all of my files that were on my hard drive to One Drive without my permission. And in the process of doing so created multiple subfolders D: OneDrive/My Documents/OneDrive/My Documents/OneDrive/My Documents/OneDrive/My Documents/OneDrive/My Documents/OneDrive/My Documents/OneDrive/My Documents/OneDrive/My Documents/OneDrive/My Documents/OneDrive/My Documents/OneDrive/My Documents/etc I brought it over the BestBuy to repair the OS because there were other problems, so I cannot tell you how many layers I had to click through to get to my actual documents. I was able to recover the apps that we affected by the update (ScanSnap, Adobe Illustrator, Acrobat, etc) doing a System Restore. But that didn't help with my files.

• 
  Néstor Planes (@NestorPlanes) reported 37 minutes ago

  Ben Thompson about The Consumer Market: "This reality about the consumer market is a lesson that Silicon Valley has to re-learn every decade or so. Consider Dropbox, whose founder, Drew Houston, is in the process of stepping down. Dropbox was a category-defining product that had a viral hook — if someone signed up with your referral code, you got more storage — and grew extremely fast amongst consumers; the company then spent too long trying to actually build a business in the consumer space, before finally realizing that the only way to make money with what was ultimately a productivity product was by selling to enterprise. The reason is obvious when you think about it: enterprises are paying for their employees’ time, so of course they are willing to pay for tools that make those employees more productive; consumers, on the other hand, are mostly looking to waste time, which is why attention-harvesting advertising is the only software business model that works at scale for consumer services. The fact that Silicon Valley forgets this is downstream from Silicon Valley being a bubble; normal people aren’t looking for agents to buy them tickets to a concert. Still, the bubble was strong enough to convince OpenAI to make the exact same mistake Dropbox did: the company somehow convinced itself that it could make enough money selling subscriptions to consumers; Anthropic, meanwhile, realized that it was enterprises who were willing to pay for AI’s massive productivity benefits, even as OpenAI failed to capitalize on their consumer market penetration by refusing to build an advertising product. This is a long-winded way of saying that I don’t think that Apple’s agentic shortcomings are a big deal, at least for now. Agents help you do work and be more productive, and consumers don’t want to work or care about being productive. What they do want to do is watch short-form video, and an iPhone is simply much better at that than any other device ever will be; in that context, Siri being good enough is enough, and it appears that Apple crossed that bar."

• 
  brett goldstein (@thatguybg) reported 37 minutes ago

  clean but slow founder announcement video - lighting is really nice - music matches minimalist energy - glad to see the founder making this announcement but - waits WAYYY too long (til 1:24) to say what they're announcing. longest I've seen. - too much time on a problem everyone already gets - missed op animating visuals over hand gestures when explaining stuff - visuals way too small - captions are hard to read / too long - opening is a little awk - spenser sounds very nice when he says the first line, then drops the f bomb - script needs to be tightened up a ton - end kinda trails off and no CTA lots of people try this "breaking the third wall" opener where you show some authentic conversation preparing for a take, but a lot of folks mess up trying to fake it. dropbox had a bad one and this is similar. length is the killer with this. at 25k impressions, I'd be surprised if more than 100 people actually watched through to when he actually says what the product is. think this could have been a 5/5 if it was shorter, more to the point, and a really good animator worked with the script to animate things around spenser as he spoke.

• 
  Girish Kotte (@gkotte1) reported 43 minutes ago

  In 2009, Dropbox ignored every rule about SaaS launches. No ads. No cold outreach. No sales team. One stupid idea: a 3-minute demo video for a product that didn't fully exist yet. It generated 75,000 signups overnight. ----- Insight 1 - Simplicity converts better than features Show people one clear outcome. They sign up before the product is ready. Insight 2 - The best growth doesn't look like growth A demo video isn't a campaign. Which is exactly why it worked. Lesson 3 - Ignore conventional launch advice "The opposite of a good idea can also be a good idea." - Rory Sutherland Every advisor said: build first, market second. Dropbox marketed first. Then built. We now see founders obsessing over perfect MVPs before showing anyone anything. The problem: You ship clean code nobody sees. The solution: You ship a clear story first, then the code catches up. I use Postwyse to build that story in public before the product is ready. Perception opens doors. But shipping closes them.

• 
  2Do (@2DoApp) reported 45 minutes ago

  @PhilipLeworthy The Android app is going to unfortunately remain on CalDAV + Dropbox sync for now. I'll be updating it to fix a few issues as well as Tablet related compatibility issues but not major features planned. It remains functional the way it is albeit with a few limitations.

• 
  ray🥤 (@rayontrack) reported 45 minutes ago

  bookmarked, downloaded, screen recorded, emailed, stored in hard drive, uploaded to cloud, archived, backed up, shared via bluetooth, forwarded, copied to usb, saved offline, synced across devices, added to favourites, printed, password protected, compressed into zip, renamed, organised into folders, duplicated, exported, imported, attached to message, sent to recycle bin, restored from backup, converted to pdf, edited, highlighted, annotated, watermarked, uploaded to google drive, uploaded to dropbox, shared through airdrop, linked to notes, tagged, encrypted, burned to cd/dvd, cached, mirrored to another device, uploaded to server, queued for transfer, dragged into archive, pinned, added to reading list, stored on ssd, embedded in document, linked in spreadsheet, previewed, sent to printer queue, recovered from trash, and indexed for search.

• 
  Detroit Media Magazine (@detroitmediamag) reported 48 minutes ago

  @DropboxSupport I don't know who's running this page but you need to fix the glitch that is going on with your latest update. My Dropbox app worked just fine up until your latest update which was about three or four days ago. Maybe even two days ago. I heavily rely on your services and I need access to my account ASAP. There is nothing but a black screen when I open up my Dropbox app hopefully somebody can get back to me with this problem and hopefully one of your technicians gets to work on your end.

• 
  Brent Lollis (@BLollis) reported 49 minutes ago

  @maebatsu @wimmiebear Is there a new link for this version? The Dropbox and Google drive ones are not working for me

• 
  Kalshi Finance (@Kalshi_Finance) reported 54 minutes ago

  JUST IN: Dropbox CEO Drew Houston to step down

• 
  Kevin A. Bryan (@Afinetheorem) reported 56 minutes ago

  @jbarro Especially because "you have to mail it in a week before the election or else drop it at an election site dropbox after that date" is a totally reasonable compromise done all over the US and world which would immediately fix the problem.