Dropbox status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

• Sign in (44%)
• Errors (44%)
• Website Down (11%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

City	Problem Type	Report Time
Paramaribo	Errors	6 days ago
Bogotá	Website Down	6 days ago
Auxerre	Errors	6 days ago
Salt Lake City	Sign in	9 days ago
Madrid	Errors	25 days ago
Conneaut	Sign in	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The New Release Guy (@moviesplusgames) reported 4 minutes ago

  @Dropbox Maybe it is a skill issue, like ppl keep saying....bc they're WAY behind a company like X.

• 
  m ⋆｡°✩ (@ascaIons) reported 4 minutes ago

  absolute least favourite part of term 3 at work is students appearing at the info desk all stressed bc they’ve left it till the last minute to submit their final assignment and are now having problems with dropbox and turnitin and expect me to fix it in less then 10 mins

• 
  daniela molloy (@diandrasdiandra) reported 11 minutes ago

  coachella taking down the stream right when i'm at the start of it... okay *******. can someone send me like a link? a dropbox, a mega file, a drive, something?

• 
  Cryptosailor (@robertdavid010) reported 11 minutes ago

  @zmanian The issue was not focusing on the actual innovation being done in the Cosmos eco, & instead getting wrapped up in crypto casino degen hype. Eg. @Jackal_Protocol delivers on a decentralized 'Dropbox' @gitopiaDAO delivers on decentralized 'GitHub' (all Cosmos project should use)

• 
  avrl ☘ (@avrldotdev) reported 12 minutes ago

  Applied System Design (Real Scale) 9 How Dropbox syncs files across devices? Problem You & a colleague are offline. You both move 10,000 files into different subfolders. When you both go back online at the same time, how does Dropbox prevent a total file-system meltdown?

• 
  Matt Devin (@MattDevin6) reported 14 minutes ago

  @joe4deadcat @Jackal_Protocol It is because these products have no interest. I use stuff like Dropbox, Microsoft Team etc. in my work. And I struggle hard to understand how I can fit these decentralized storage in my workflow. You can’t call it utility if it doesn’t solve a problem ppl have.

• 
  Colin Turner (@ColinTurnerTN66) reported 15 minutes ago

  @pinutos @AZAGMayes The Recorder can do that. Security is far too lax on the dropbox/early voting system and the board has shown no initiative to fix the problem. Looking forward to the suit.

• 
  Raziel (@tryraziel) reported 16 minutes ago

  Drew Houston was a college kid who kept forgetting his USB drive. Today Dropbox is worth $8B. Here's the brilliant strategy behind one of the most successful pivots in startup history. In 2007, Houston built a personal tool to sync files between computers. Simple problem, simple solution. But investors weren't buying it. Every VC said the same thing: "There are already 20 file storage companies. What makes you different?" Houston's breakthrough wasn't technical — it was psychological. Instead of building better storage, he realized people didn't want to think about storage at all. The magic wasn't in the cloud. It was in making the cloud invisible. The pivot: → Original idea: Online backup service (like everyone else) → New idea: Your files, everywhere, automatically → Key insight: Sync, don't store Houston spent months perfecting the demo video. No fancy features. Just a file appearing on multiple computers simultaneously. It looked like magic because it solved the real problem: friction. That video got 75,000 signups overnight. The lesson: Sometimes the billion-dollar idea isn't what you build — it's how you frame what already exists. Houston didn't invent cloud storage. He invented the feeling that your files just worked everywhere. What "obvious" problem in your daily life could be the next Dropbox?

• 
  Ken Barrett (@KenBarrettHQ) reported 19 minutes ago

  I run 5 unattended 24 hour laundromats, raining 5 grandkids, and have too many ideas. And currently spending too many late nights diving into the AI world. Some minor accomplishments so far have been: : Set up Open Claw named Bob : Reorganized all my Dropbox files into 9 main categories : Had Bob provide an LOI for a complicated CRE purchase. Including environmental issues. : Any updates to the CRE LOI I just talk into Telegram and it updates the history. : Currently building a Business Continuity Plan. This will include all leases, contacts, insurance etc etc. : Side note. I just copied all my Leases into a folder and got a spreadsheet of all the details including renewal dates. : Analysis of last 1/4 and last years refunds for concerns at my laundromats provided in charts. : Working through 5 steps at a time to build the business income. : Used CoWork to update 22 FAQ’s on my website and Service on GMB specific to each laundromat location. Next small steps: : Load all the parts manuals for my equipment and compare to my inventory in Sortly to update where the parts are used and which parts are obsolete. : Continue to work on Bob providing daily report of all of my systems. SimpliSafe ( ran into some issues with this), RING cameras, Lorex cameras, Woosh filter monitors, ATM balances, TV’s, vending machines and changers. So far I’m not building and shipping products but making my own operations smoother is the goal.

• 
  Miranda Fernandez 📍ELP (@erotiqlibrarian) reported 20 minutes ago

  I re-uploaded videos to Dropbox. Everybody has 24 hours to download before I take them down to remedy Dropbox deleting them.

• 
  Neural Insights (@neural_insights) reported 20 minutes ago

  Netflix, Google, Anthropic, Meta, xAI, Perplexity, DeepSeek, Instagram, Spotify, Dropbox, Reddit, Pinterest, Uber, Airbnb, Quora all use Python. But sure—Python is “too slow” for your project.

• 
  0xJansss (@jannnsssssss) reported 23 minutes ago

  @SuiNetwork @thewalrus @WalrusProtocol Every file you store on Google Drive, Dropbox, or iCloud — Google owns the server. Google can delete it. Google can go down. Walrus changes that. It's a decentralized storage protocol built by Mysten Labs, where your data lives across hundreds of independent nodes worldwide.

• 
  Abhishek Singh (@0xlelouch_) reported 23 minutes ago

  A good system design interview question for a Senior/Staff Backend Engineer is: Design Dropbox. At first, Dropbox looks like a simple file upload and download system. User uploads a file, we store it, and later they can access it from another device. But the real complexity is not uploading one file. The real complexity is sync, conflict resolution, versioning, permissions, large file handling, offline changes, metadata consistency, deduplication, and making the system feel instant across laptops, phones, and web. I would start by breaking the system into two major parts: file content and file metadata. File content means the actual bytes of the file. Metadata means file name, folder path, owner, size, checksum, version, permissions, timestamps, and deleted/restored state. These two should not be stored together. File bytes should go to blob/object storage, while metadata should go to a database that supports fast lookups and strong correctness. For upload, the client should not send a large file as one big request. A 2GB video should not restart from zero because the Wi-Fi dropped at 95%. So we should split files into chunks, calculate checksum for each chunk, and upload chunks independently. Once all chunks are uploaded, the server creates a file version that points to those chunks. This gives us resumable uploads, retry safety, and better network usage. A very important optimization is deduplication. If 10,000 users upload the same popular PDF, we do not want to store 10,000 copies of the same bytes. We can hash file chunks and store only unique chunks. Metadata will point to the chunk list. This saves huge storage cost, but we must be careful with privacy and security. Dedup should happen in a controlled way, not leak whether another user already has a specific file. The metadata service becomes the source of truth. Every change like upload, rename, move, delete, restore, or share should create a new metadata version. This is important because Dropbox is not just storage, it is a timeline of changes. If the user deletes a file by mistake, we should be able to restore it. If two devices make changes offline, we should know exactly what changed and when. Sync is the heart of the system. Each client should maintain a local sync token. Whenever something changes, the server writes it into a change log. The client can ask, “give me all changes after token X.” This is much better than scanning every folder again and again. For near real-time sync, clients can use long polling, WebSockets, or push notifications to know when new changes are available. Conflict handling is where naive systems fail. Imagine a user edits the same file on laptop while offline, and also edits it from mobile. When both devices come online, which version wins? For normal files, the safest approach is to keep both versions and create a conflict copy. For collaborative documents, we need deeper merging logic, but for a Dropbox-like file system, versioning plus conflict copies is usually good enough. Permissions should be checked before every sensitive operation. Sharing a folder is not just adding one row in a table. If a folder has thousands of files, permission inheritance becomes tricky. We should model ownership, viewer/editor access, shared links, link expiry, team policies, and audit logs. Permission changes should be strongly consistent because users must trust that removing access actually removes access. Downloads should first go through metadata and permission checks. After that, the system can return a short-lived signed URL from blob storage or CDN. Public/shared files can be cached more aggressively. Private files need careful access control. Performance is important, but leaking private files for speed is not acceptable.

• 
  Jeff Fritz (@csharpfritz) reported 25 minutes ago

  @saltnburnem Buddy... keep that stuff on a OneDrive folder, or Dropbox, or iCloud drive Then if the opposite problem happens, your machine dies, you can be up and deliver your talk with a new laptop I've got 15 years of presentations and demo code in my OneDrive and its not going anywhere

• 
  JayBlake (@punishedMTL) reported 25 minutes ago

  @jimmy_dore Netflix has data centers. So does Dropbox, and cloud flare. Data center does not equal surveillance. It boils down to who owns and operates it.

• 
  rqfik (@rqfik_) reported 28 minutes ago

  Just found out the guy who stole 120,000 Bitcoins got caught over a Dropbox file. What a genius. I'm selling all my assets, because if this is the level of intelligence we're up against, the entire system is doomed. I mean, who needs security when you've got human error, right?

• 
  divyansh tiwari (@DivyanshT91162) reported 28 minutes ago

  The craziest part? Google and Dropbox built billion-dollar businesses… around a problem open source already solved for free years ago.

• 
  Josh Peterson (@jdpeterson) reported 33 minutes ago

  The connectors are trash. Tried them yesterday. First off, there's no Dropbox connector, so had to install the Dropbox MCP. It forgets Dropbox is installed. And then tried installing a Slack MCP, but it kept saying it wasn't recognized. And then finally, I tried having it use connectors in a Grok Task, creatinga markdown report in Google Drive, update a CRM in Sheets, and create an accompanying issue in Linear. Grok lied multiple times saying it completed the tasks when it didn't touch the CRM, it created half baked headings for the report, and the Linear issue was a bare skeleton, all tasks ChatGPT and Codex can do with ease. The connectors are not ready for prime time

• 
  StackScan (@stackscans) reported 35 minutes ago

  Growing a SaaS is like debugging a system. You don’t fix everything at once. You isolate one issue, solve it, then move forward. Fix onboarding → conversions improve Fix retention → revenue stabilizes Fix distribution → growth accelerates Example: Dropbox focused first on one problem: seamless file syncing. They didn’t try to build a full ecosystem on day one. They nailed one core use case, then expanded. One problem at a time. That’s how real scale happens.

• 
  CPASteve (@BuffCpa) reported 37 minutes ago

  @AccountingAsArt @cordes_tax We use UltraTax on a remote server. We print PDFs, move them to DropBox (our internal storage). Admin puts them through the Tax Return Deljvery system in TaxDome. Easy.

• 
  al_chemyst (@AlChemyst43171) reported 37 minutes ago

  @MelAaronGibson1 Best news for AZ in years. Hobbs, Fontes, Richer were terrible. Kelly and Gallego rode the Biden dropbox stuffing into office. All bad.

• 
  Clayton Burns (@ClaytonBurnsPhD) reported 37 minutes ago

  @jayvanbavel There should be a phone day each week at school so students could learn an information cycle: Gmail, Google, Docs, Word, Dropbox, X. It is an important way to manage information. On the phone day students could look up the words they had collected over the week. OALD App is a brilliant tool. Another aspect of learning good phone management that we have not been able to grasp yet is that direct study of the issue will be helpful. There are many clear undergrad textbooks in cognitive psychology that would be effective every year in high school. One credentialing thing such as AP Psych is weak.

• 
  Awooingenjoyer (@AwooingEnjoyer) reported 39 minutes ago

  Nah, the dropbox is broken, go speak to Cathy.

• 
  David Tereba (@dawedeveloper) reported 43 minutes ago

  @terryaidev @MihariOyama Your dropbox issue might be resolved, TesterBuddy is a platform where devs list their betas and chat with testers directly.

• 
  Infuse (@infuse) reported 47 minutes ago

  @Zvomuya This may be a temporary issue with Dropbox. If it's still happening can you try restarting your device to see if this helps?

• 
  Isha (@VISportsTalk) reported 47 minutes ago

  @DropboxSupport Still not working. Is there an ETA for when your website and app will be operational again?

• 
  Gretchen Casey (@SheWhoCarries) reported 50 minutes ago

  @Dropbox Ending Formswift? Say it ain't so. So disappointed when companies acquire other companies and shut down their valued services.

• 
  frank goertzen (@frankgoertzen) reported 52 minutes ago

  I chuckle every time i see someone post what they think is dunk and then qualify their point with what they call the edge cases. Dropbox is just ftp with a few edge cases. LLMs are just autocorrect with a few edge cases. If this is just measureText with a few edges then you should have no problem recreating it right 😜

• 
  David Elliott (Author DG Elliott) (@dgelliott00) reported 57 minutes ago

  @mnsibley "Dropbox issues" was always a plausible excuse for me. Best part of being retired: nobody says "I'll put it in the Dataroom for you..." One time I renamed my colleague's trash can "Dataroom" on her desktop. My work load decreased 20%.

• 
  Josh Schorle (@JoshSchorle) reported 60 minutes ago

  @heyderekj Finally tried out Dinky. SUPER IMPRESSIVE! But having issues with original files not actually staying where they were despite the selected setting. I wanted to test photo compression on photos in my Dropbox and output to a desktop folder. Except the files move to desktop folder.