Dropbox status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

• Sign in (44%)
• Errors (44%)
• Website Down (11%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

City	Problem Type	Report Time
Paramaribo	Errors	11 days ago
Bogotá	Website Down	11 days ago
Auxerre	Errors	11 days ago
Salt Lake City	Sign in	14 days ago
Madrid	Errors	29 days ago
Conneaut	Sign in	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  alldaystocks | 24/7 Market News (@allday_stocks) reported 2 minutes ago

  $DBX Dropbox Earnings Preview: Flat EPS, Slight Revenue Decline Expected • Q1 EPS expected at $0.70 on revenue of $620.0M, down 0.8% YoY • Dropbox has beaten EPS and revenue estimates 100% of the time over the last 2 years • Revenue estimates saw 5 upward revisions over the last 3 months

• 
  The New Release Guy (@moviesplusgames) reported 10 minutes ago

  @Dropbox Maybe it is a skill issue, like ppl keep saying....bc they're WAY behind a company like X.

• 
  The New Release Guy (@moviesplusgames) reported 11 minutes ago

  @Dropbox And fix your passkey verification flow. The code you send doesn't even work no matter how many times you type it in or copy and paste it. The government needs to start telling these apps to get better. They suck like most things in this **** country, ever since Dems ****** it

• 
  Pato (@pvicens_) reported 13 minutes ago

  @ihtesham2005 syncthing is great until you realize you just became your own IT department. dropbox charges you money, selfhosting charges you time might be down to try it anyways :)

• 
  Mohit Sindhwani (@onghu) reported 13 minutes ago

  @ocornut @RichardKogelnig Actually, some times the new menu is faster and the classic menu is much slower... but then sometimes, the new menu shows 3 entries called "Loading..." and that's terrible, too! I think one of my W11 PCs has almost instant context menu - the Dropbox notes were from that one.

• 
  ZeroBANG (@Z3R0B4NG) reported 14 minutes ago

  @Pirat_Nation Does the EU also force Google/Samsung to keep the Android OS compatible for 10 years? 2013 Android 8 phone here, bit of OLED burn-in, battery still fine! Problem is Dropbox, or my Moms hearing aid config app are saying NOPE to the ancient Android 8 OS, forcing me to upgrade.

• 
  Michael Hartl (@mhartl) reported 19 minutes ago

  For the billionth time @Apple is failing to properly sync my files across devices. It’s hard to believe iCloud is still so incompetent after so many years. I’m sure it’s not a trivial problem, but @Dropbox gets it right every single time. Surely isn’t too hard for Apple?

• 
  Thomas Oomens (@HonestDevIO) reported 26 minutes ago

  Drew Houston stepping down as Dropbox CEO. 314 comments on HN, most reading like a eulogy. Cloud storage went from 'this changes everything' to 'it's just a folder' in about a decade. The moment Google bundled Drive for free, the moat was gone. What's the modern equivalent — something we think is defensible today that'll be commoditized by 2030?

• 
  Raziel (@tryraziel) reported 27 minutes ago

  Drew Houston got rejected by every major VC in Silicon Valley. Today Dropbox is worth $8B. Here's the pivot that changed everything. 2007: Houston was a frustrated MIT student who kept forgetting his USB drive. His solution? A file-syncing tool called Dropbox. The problem: VCs couldn't see the market. → "There's already FTP and email attachments" → "Why not just use a USB drive?" → "The market is too small" Paul Graham at Y Combinator was the only one who got it. But even he made Houston prove demand first. Houston's genius move: Instead of building the full product, he created a 3-minute demo video showing Dropbox syncing files across devices. The video went viral on Digg. Sign-ups jumped from 5,000 to 75,000 overnight. Suddenly VCs were calling him. The lesson: When investors can't see your vision, show them your customers instead. Product demos beat pitch decks every time. What's the best way you've seen a founder prove market demand before raising?

• 
  Kalshi Finance (@Kalshi_Finance) reported 28 minutes ago

  JUST IN: Dropbox CEO Drew Houston to step down

• 
  Pageform (@ThePageform) reported 29 minutes ago

  Dropbox is where deals go to die. Investors open your “data room.” It’s a shared folder named “My Data Room” with 34 subfolders and zero logic. They close it in 8 seconds. You never know they were there. No analytics. No structure. No story. That’s the problem we built @ThePageform to fix.

• 
  Stone Kidman Writes (@StoneKidman) reported 29 minutes ago

  @AyakaMods I had this problem that's why I use Dropbox

• 
  TradeNewsCast (@trade_news_cast) reported 30 minutes ago

  Dropbox CEO Drew Houston to Step Down, CNBC Says

• 
  Creative Cyborg (@creativ_cyborg) reported 32 minutes ago

  @thevelvetmonke @fortelabs @tloncorpbot The graph does move with the docs. The graph is the set of links embedded in the documents. I've moved my vaults around from one folder to another, from Dropbox to a regular folder to use Sync, and had no trouble with any of it. That I tell Claude to move the vault and wait a couple of minutes for the move to complete might explain why I find it so easy, but I see no reason to do it in any other way.

• 
  Patrick Daniel Alpha (@PatrickDanielAl) reported 33 minutes ago

  Instead, I point Claude at the shared Dropbox link. It reads the folder structure, finds the right product, and drills down into the High Res image folders automatically.

• 
  Jesse Meyers (@jmbase) reported 35 minutes ago

  @VISportsTalk @Dropbox I was able to get the web interface to load by switching to a VPN. Before that it was showing a 500 error. Desktop app on Mac is still not connecting. Dropbox status page doesn’t show any issues.

• 
  Muneeb Naseem (@MuneebNaseem) reported 36 minutes ago

  The most honest data point on consumer AI economics right now is a YC batch. Of 175 companies in the most recent cohort, only 16 built for consumers. That is a 91% enterprise skew inside the accelerator that historically launched Dropbox, Airbnb, and Reddit, all consumer-first. This is a structural verdict on where the money goes when founders do the math. The unit economics of consumer AI are genuinely broken at the moment. Subscription tiers for a product like ChatGPT compress quickly toward a local revenue maximum because the same users who pay $20/month for Plus would pay $200 for the same output embedded in a workflow they already fund through their employer. Enterprises pay per seat, per token, and per integration without the churn rate that plagues direct-to-consumer apps. Founders at YC read this signal faster than VCs publish it. Brian Chesky himself called out that there is no consumer business model for AI he has seen that scales past a local maximum. The second-order consequence is a talent concentration effect. The 16 consumer-focused companies in that batch will recruit from the same pool as the 159 enterprise ones, at lower expected revenue multiples. That means consumer AI as a category runs lean or runs out of runway before it finds distribution. The parallel to 2012 mobile is instructive. Enterprise dominated early SaaS on mobile too, until one consumer behavior, photo sharing, unlocked a new monetization surface. The category that unlocks consumer AI monetization has not shipped yet. Until it does, every YC batch will look like this one.

• 
  nivek lloxac (@nivekllaxoc) reported 36 minutes ago

  @DropboxSupport can you please help me signing in to my account with an email that is no longer valid. I sign in but it's sending a code to an email I no longer have access to.

• 
  swyx 🇸🇬 (@swyx) reported 36 minutes ago

  dropbox has dropped the ball. how is this a 6 billion dollar saas. ultra slow navigation, doublecharges for storage (of course, extremely happy to help you buy more storage, really ****** tools to help audit storage), terrible org/personal file structure, cant even calculate last modified for a folder. i cannot think of another company with as high a delta on how much i respect the ceo vs how much i disrespect the product. absolutely enraging.

• 
  The Insight Brief (@SimpleTech247) reported 38 minutes ago

  You pay Google $10/month to store your files. On Google's servers. Where Google can read them. You pay Dropbox $12/month. On Dropbox's servers. Where Dropbox can read them. You pay Apple $10/month. On Apple's servers. Where Apple can read them. Dropbox was breached in 2024. User emails, hashed passwords, API keys, and OAuth tokens were exposed. There is a tool that syncs your files directly between your own devices. No cloud. No server. No middleman. Ever. It's called Syncthing. 81,900+ stars on GitHub. Your files go directly from one device to another. Peer-to-peer. They never touch a third-party server. Not even Syncthing's. Here's what it does: → Syncs files between any number of devices in real-time. → Peer-to-peer. No central server. Your files go directly between YOUR devices. → TLS encryption with perfect forward secrecy on every connection. → Every device authenticated with a strong cryptographic certificate. → Works over LAN and internet. No port forwarding needed. → Selective folder sharing. Sync different folders with different people. → File versioning. Deleted or changed something? Roll it back. → Runs on Windows, Mac, Linux, Android, FreeBSD, Solaris, and more. → Web dashboard to monitor everything from your browser. → No account. No sign-up. Install it. Share a device ID. Done. Here's the wildest part: There is no Syncthing server. There is no Syncthing cloud. There is no company storing your data. The protocol is open and documented. There is nothing between your devices except an encrypted tunnel. Google has shut down 293 products. Dropbox has been breached. iCloud photos have leaked. Every cloud service is one policy change away from scanning everything you store. Syncthing can never shut down your files. Because your files were never on their servers. Dropbox Plus: $12/month. $144/year. Google One 2TB: $10/month. $120/year. iCloud+ 2TB: $10/month. $120/year. Syncthing: $0. Unlimited devices. Unlimited storage. Your hardware. Your files. Forever. 349 contributors. 464 releases. 5,000+ forks. Battle-tested since 2013. Run by the Syncthing Foundation. A Swedish non-profit. MPL-2.0 licensed. Open protocol. Peer-to-peer. Free forever. 100% Open Source.

• 
  JayBlake (@punishedMTL) reported 39 minutes ago

  @jimmy_dore Netflix has data centers. So does Dropbox, and cloud flare. Data center does not equal surveillance. It boils down to who owns and operates it.

• 
  Jainam Parmar (@aiwithjainam) reported 44 minutes ago

  Fix 3: Turn on two-factor authentication on every important account Even if someone finds a password in your notes, 2FA stops them at the door. They need the password AND a code from your phone to get in. Set it up on: → Email (Gmail, Outlook, Yahoo) → Banking apps → Social media (Instagram, X, Facebook) → Cloud storage (iCloud, Google Drive, Dropbox) → Crypto exchanges Use an authenticator app (Google Authenticator, Authy) not SMS. Text codes can be intercepted through SIM swapping.

• 
  Logan Radcliff (@GTDCANI) reported 45 minutes ago

  Omg OneDrive is terrible! Do better @Microsoft ! Trying to download a folder with 1000 files. OD zips, downloads, says complete. I end up with 5% of my files. Never this issue with Google Drive or DropBox.

• 
  Josh Schorle (@JoshSchorle) reported 46 minutes ago

  @heyderekj Finally tried out Dinky. SUPER IMPRESSIVE! But having issues with original files not actually staying where they were despite the selected setting. I wanted to test photo compression on photos in my Dropbox and output to a desktop folder. Except the files move to desktop folder.

• 
  Stuart Pryke (@SPryke2) reported 49 minutes ago

  @sila_beyaz @HLearningPD There’s a Dropbox link at the back. It’ll take you to a page where you can scroll down to find the RTT book. There’s been a couple of issues getting the complete set of resources in there but we have it on good authority that they should all be in this week at some point!

• 
  Red (@rubelr44) reported 50 minutes ago

  you're paying google $10/month to sit in their server room. dropbox gets $12/month. apple gets $10. the kicker? they can all see your stuff. and when dropbox got breached in 2024? emails, passwords, and tokens were just... out there. there’s this tool called syncthing and it’s honestly kind of a cheat code. no cloud. no company servers. no middleman watching you. it just syncs your files directly between your own devices. peer-to-peer. it's got like 81k stars on github so it’s legit. here is why it wins: direct sync: files go from your phone to your pc. they never touch a 3rd party. privacy: encrypted with tls and crypto certificates. zero friction: no accounts. no sign-ups. just install it and share a device id. everywhere: works on windows, mac, linux, android... even solaris if you're into that. safety net: it has file versioning. if you accidentally delete something, you can just roll it back. the wildest part is that syncthing isn't even a company. it's a swedish non-profit. there is no "cloud" to shut down. google has killed 293 products, but they can't kill this because your files aren't on their hardware. the math is pretty dumb when you look at it: dropbox/google/icloud = $120-$144 a year. syncthing = $0. unlimited storage. unlimited devices. it's been around since 2013 and it's 100% open source. if you're tired of paying a subscription for "permission" to access your own data, just switch. your hardware. your files. forever.

• 
  sophie's dad (@sofia_karina) reported 50 minutes ago

  @SharonElizaDC @FedExHelp who goes to a dropbox?? just wave down a truck ffs

• 
  m ⋆｡°✩ (@ascaIons) reported 53 minutes ago

  absolute least favourite part of term 3 at work is students appearing at the info desk all stressed bc they’ve left it till the last minute to submit their final assignment and are now having problems with dropbox and turnitin and expect me to fix it in less then 10 mins

• 
  Blake Heron (@BlakeHer_on) reported 55 minutes ago

  @StartupArchive_ the dropbox and uber examples are the tell. scratch your own itch, ship the fix, discover a million people had the same itch.

• 
  Erlendur (@erlendur) reported 59 minutes ago

  @DropboxSupport Web is fine (Firefox on Mac); for me it is your app on iPhone that is broken - no photos upload to Camera Uploads. Error is "some photos couldn't be uploaded". I retry and it is the same.