Dropbox status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

• Sign in (40%)
• Errors (40%)
• Website Down (20%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

City	Problem Type	Report Time
Bournemouth	Sign in	2 months ago
Paramaribo	Errors	2 months ago
Bogotá	Website Down	2 months ago
Auxerre	Errors	2 months ago
Salt Lake City	Sign in	3 months ago
Madrid	Errors	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Abhishek Singh (@0xlelouch_) reported 2 minutes ago

  System design question. How would you design Dropbox file sync with conflict handling? Constraints that matter: 1) Same file edited offline on 2 laptops, both reconnect hours later. No central lock. What wins, how do you surface conflicts, can you auto-merge for some types? 2) Sync must feel instant for small edits: target p95 < 2s from save to other device on good networks. 3) Files up to 10GB. Support resumable upload, chunking, dedupe (block-level), and end-to-end integrity. 4) Must work across flaky networks, NAT, and clock skew. You cannot trust client timestamps. 5) At-least-once delivery of change events. Idempotency required for apply/ack. 6) Millions of clients polling/streaming. Avoid a thundering herd after an outage or deploy. 7) Rename/move storms and folder deletes. Preserve history and allow restore without corrupting sync state. 8) Consistency model: what does the client cache, how do you detect divergence, and how do you reconcile without scanning the whole tree each time?

• 
  Rashad Bayram (@bayrashad) reported 3 minutes ago

  Here's the stack I keep finding when I talk to tax firms: → Intake forms in JotForm or Google Forms → Signatures in DocuSign or PandaDoc → Reminders in Mailchimp, email, text messages → Document tracking in a Google Sheet, excel, crm → Client files scattered across email, Google Drive, dropbox, local hard drive Five tools, five logins, five places for something to fall through. None of them talk to each other, so the accountant becomes the integration. manually copying status from one to the next. It's not that any single tool is bad. It's that the seams between them are where the time goes. The fix isn't a sixth tool. It's removing four of them. How many tools are in your tax-season stack right now?

• 
  Auntieesq (@daniell0930) reported 3 minutes ago

  @MikeJShowalter The issue is the use of the data to train models not retention. Acting as if this is the same a Dropbox is disingenuous. They will not use the data to train for non-safety issues. Non-safety issue is doing some heavy lifting there. Do they have an outline of what this means?

• 
  Duke of weirdington (@edache_praise) reported 4 minutes ago

  ..without knowing whether customers even want the core product. The irony is that users rarely care about having 50 features. They care about solving one painful problem really well. Companies like Airbnb, Uber, Dropbox, and Instagram didn't start with the products we know today.

• 
  ESCHA (๑ˊ͈ ^ˋ͈) (@eschadiol) reported 5 minutes ago

  @joshpuckett i worked on an app called roll back then, dropbox, path, and facebook made offers, then fb made memories, path closed down, and carousel was deprecated, would have been so sick to cross paths at that time

• 
  Alchemist - τ (@SubnetSummerT) reported 5 minutes ago

  @Dropbox piloting @LeadpoetAI is worth slowing down on. Dropbox spends around $370m a year on sales and marketing. That's the budget Leadpoet is now piloting inside. For context, SN71's entire market cap is about $4m. The annual sales budget of one pilot customer is roughly 85x the value of the whole subnet. Leadpoet doesn't need to win the budget. Capturing even a fraction of a percent of enterprise sales spend at companies like this is meaningful revenue. And revenue is where the flywheel starts. Usage burns alpha. Burn supports the token. Stronger emissions attract better miners. Better miners produce better leads. Better leads win more budget. Repeat. @webuildscore (SN44) showed what happens when a subnet ties real commercial usage to its token. Leadpoet is running the same playbook against enterprise sales budgets, which are measured in hundreds of millions per company.

• 
  Startup Archive (@StartupArchive_) reported 9 minutes ago

  Drew Houston on the growth hacks Dropbox used to acquire millions of users Dropbox founder Drew Houston reflects the distribution challenge most startups face in the early days: “You can buy all the AdWords in the world but if nobody’s searching for what you’re making, you have a problem.” Drew eventually landed on a two-step solution to solve Dropbox’s cold start problem. Step 1: make a product that people really love to use. “Good engineering and good design are part of it, but one of the ways I think about it is maximizing the probability that your customer ends up with a solved problem. That’s why Craigslist — which was started in the 1990s and doesn’t appear to have been updated since the 1990s — is by far the most successful business of its kind. You show up at Craigslist and you leave with your concert tickets or your casual encounter or whatever you’re looking for. Even though the design isn’t that great and it isn’t that hard of an engineering problem, it was unbelievably successful . . . [Distribution] starts with a great product and all of the marketing or tricks in the world won’t help you push a rock uphill.” Step 2: give people tools to spread the word “Two things drove the vast majority of our signups today. The first was we created this incentive-referral program where if I tell you about Dropbox you get some extra storage and I get some extra storage, which gave us this kind of currency to work with and people were just doing it for its own sake. People weren’t even using the extra space. They were just referring their friends because they got points. We’d now call it a gamification mechanic, even though I’m not sure that word was even around back then.” Drew continues: “The other thing we did was create this idea of shared folders where if I’m working on a shared project at work or if I want to share photos with my family, then all these new users are brought into the fold just by using the product . . . Now there’s whole body of art and science on how to do that, how consumer internet companies grow, and how viral growth works, but these things were instrumental to how we got started.” Source: @ECorner (Jun 2012)

• 
  Girish Kotte (@gkotte1) reported 11 minutes ago

  In 2009, Dropbox ignored every rule about SaaS launches. No ads. No cold outreach. No sales team. One stupid idea: a 3-minute demo video for a product that didn't fully exist yet. It generated 75,000 signups overnight. ----- Insight 1 - Simplicity converts better than features Show people one clear outcome. They sign up before the product is ready. Insight 2 - The best growth doesn't look like growth A demo video isn't a campaign. Which is exactly why it worked. Lesson 3 - Ignore conventional launch advice "The opposite of a good idea can also be a good idea." - Rory Sutherland Every advisor said: build first, market second. Dropbox marketed first. Then built. We now see founders obsessing over perfect MVPs before showing anyone anything. The problem: You ship clean code nobody sees. The solution: You ship a clear story first, then the code catches up. I use Postwyse to build that story in public before the product is ready. Perception opens doors. But shipping closes them.

• 
  ṢƘĪÑlÖVẸ́R̃ṢX🇺🇲🌷 (@skinloversx) reported 17 minutes ago

  Hey Daddy I'm down for FaceTime 💧 Dropbox and all kind of nasty content message me for menu 💦💦🍆 #dmvfreaks

• 
  i-LevelUP (@CryptoScout24) reported 21 minutes ago

  Popular Services/Messengers That Are Typically NOT (Fully) End-to-End EncryptedThese are the ones affected by scanning under the current EU Chat Control setup which has passed today in the EU: Email services (most standard ones): - Gmail (Google) - Outlook/Hotmail (Microsoft) - Yahoo Mail - iCloud Mail (Apple, standard) - Many others without E2EE enabled - Facebook/Instagram Messenger (standard mode) — Often not fully E2EE unless "Secret Conversations" are turned on - Skype (standard chats) — Microsoft can access content. - Snapchat — Chats and snaps are not E2EE by default (some features have it, but not comprehensively) - Telegram (standard/cloud chats) — Encrypted between device and server, but Telegram holds the keys and can access content. Only "Secret Chats" are protected. - Discord — Messages are not E2EE; the company can moderate/scan - Older/traditional SMS/MMS — Completely unencrypted. - Xbox Live messaging and some gaming platforms. - Cloud storage/file sharing tied to chats (e.g., Dropbox, iCloud, Google Drive in some contexts) — Often scanned Let that sink in ! allegedly to fight against child abuse

• 
  Karus Daedlyn *Cat Dad Era* (@CDaedlyn) reported 22 minutes ago

  @CantEverDie Keep making burner Gmail accounts and sign up for the free stuff. I jest, because that's terrible practice, although I did know an attorney IRL that would do that to daisy-chain those Dropbox sites. Infinite free storage, just in 2.5GB chunks.

• 
  Jon (@kpjan99) reported 23 minutes ago

  @WestHerr there and put the key in a Dropbox instead of just checking me in. The little things make a difference. Never had these issues with @NorthtownAuto . They catered to whatever we wanted to do with purchases and service was always on point. Only bought from you because they did

• 
  Bhavyam Arora (@AroraBhavyam) reported 25 minutes ago

  99% startups who applied to yc today will get rejected. here's what the smart ones do next: a no from yc isn't the end. they literally encourages you to reapply and tracks your progress across applications. the founders who get in later treat rejection as round one, not game over. the playbook: "don't wait for feedback" yc doesn't tell you why you got cut at the application stage. so stop self-doubting firstly. the reasons founders get rejected are almost always the same: - no visible progress between "idea" and "application" - not the perfect answer why you're the right team for the problem - vague answers that read as ai slop or unclear thinking reapply. it actually works. - dropbox: drew houston applied solo, got rejected, was told to find a cofounder. he did, reapplied, got in. - reddit: rejected for a completely different first idea. yc liked the founders and told them to come back. they did. the pattern never changes: build, show progress, come back stronger! you can apply again right now yc's decision lets you apply for the next batch. no need to wait months to get another chance. don't put your life on hold other strong programs are still open while you regroup. check the attached tweet below for whole list where you can apply as well. apply in parallel, not "later." the real unlock is traction a reapplication that says "we listened, we built, here are the numbers" beats a first application every time. the 6 months after a no matter more than the no itself. rejection quietly filters out the founders who were never that serious. don't be one. 💀 follow @arorabhavyam for weekly content around founders, startups and AI! 🫡

• 
  The Peel (@ThePeelPod) reported 26 minutes ago

  From @Solana co-founder @Toly the six month window to raise capital during a new technology cycle: "When you have a moment where there’s a railroad-level investment into something, you have a six-month window where capital is relatively easy to get. Where people will fund an idea that seems like it solves a lot of the current problems that the technology is facing. For Solana, if I waited six months for a better time, if I proved out the idea first, it would be too late. The big benefit of being in the Bay Area as a founder is, when I went to Dropbox and told them I was quitting to go do the startup, they literally told me to come back in six months if it doesn’t work out. There’s no other place in the world with the same layers of executives and founders and companies who all understand where innovation comes from. It’s from people taking those dumb risks and failing, allowing for failure, and being fine with it. That gave me the confidence to give myself six months. I had a kid. We were in a tiny 800-square-foot apartment, and my wife was the breadwinner. And I hustled. I took what felt like a thousand meetings with VCs up in the city. If you’re really serious about raising, you have to be in the Bay Area. Because it maximizes your odds. You make a list of every event that is relevant to your industry. Go to every event. Talk to every person there. Figure out who the VCs are. Do the elevator pitch. Get an intro. Pitch them. If their fund doesn’t invest, ask if they'll write an angel check if you get a lead. Just do everything you can to work the network. And if you cannot get funding during that time, it means it’s not going to happen during that cycle."

• 
  Fougars (@fougars67) reported 28 minutes ago

  @GaleTRogersJr @vaNlabs Three replies and you still have not answered the actual question: how does Leadpoet revenue accrue to alpha holders? V440 is not a permanent top-32 cartel. There is no hard cutoff and the threshold is dynamic. Dropbox is piloting Leadpoet, not “signed as a customer.” The fact that everyone sold the announcement candle is precisely the point. The business may have value, but the token has not demonstrated durable value capture. Sorry your bags are down bad, but insulting me does not fix the alphanomics.

• 
  Eric S (@Lazy_Bari_Sax) reported 28 minutes ago

  @retrobike_c16 @themiasandrist Why doesn't the mobile version allow you to upload or download files, though? And why is it so damn slow to update? I'm thinking about changing back to Dropbox, despite it's many issues.

• 
  Gale Rogers Jr (@GaleTRogersJr) reported 29 minutes ago

  @fougars67 @vaNlabs LeadPoet just signed on ******* Dropbox as a customer. And they had a nice green candle as expected. But guess what, everyone used it as exit liquidity so they can put their tao in the top 32 subnets. Do you not see the issue here? It’s like giving free money to billionaires only

• 
  Justin Reinhart 📯📯 (@justinreinhart) reported 30 minutes ago

  @DropboxSupport Turns out it wasn't normal. Forcing a Rebuild inside of Windows Indexing Options was the fix. Windows Issue. Resolved for now.

• 
  Hawk (@iamhawkspire) reported 33 minutes ago

  @TheMilitiaGamer @Google nah lol, i'm just rawdogging without any online backups for my larger files atm. might end up checking out dropbox, tho their speeds are super slow on my end.

• 
  evannie 🎀💌 (@evanniestash) reported 35 minutes ago

  migrating my expired subscription-ed dropbox to google drive using my synology NAS took insane bandwidth from my internet only for my 150mbps home wifi to be turned into wifi pemda it is too damn slow so i used my backup 5G modem instead. thanks indosat hehe

• 
  bayleigh | HEARD BABYLON 💙 (@eternalwarnings) reported 40 minutes ago

  sorry it's boofed quality my Dropbox account was not working so I had to ss for the time being

• 
  MarkyX 🌹 MafiaBlitz.com (@Marky_X_) reported 42 minutes ago

  For the curious, quite a few publishers won't send anything to Canada because our shipping is insanely expensive. It's been such a problem for the past two years that I got a US dropbox, which isn't exactly a free service.

• 
  Spencer Baggins (@bigaiguy) reported 44 minutes ago

  SOMEONE BUILT A GITHUB REPO THAT TURNS TELEGRAM INTO UNLIMITED CLOUD STORAGE. 100% free. It is called UnlimCloud. Self-hosted-ish desktop app. Open source. Uses Telegram as the storage layer. You log in with your Telegram ID. Upload files. Download files. Organize folders. Manage pictures and videos in a gallery. That is it. No Google Drive upgrade screen. No Dropbox “you are out of space.” No iCloud begging for $2.99/month. No random startup holding your files hostage. Your Telegram. Your files. Your storage. Here is the full feature set: ↳ Uses Telegram as the backend storage layer ↳ Secure login with your Telegram account ↳ Upload, download, and organize files ↳ Folder-based file management ↳ Gallery for photos and videos ↳ Clean desktop app interface ↳ Built with Tauri ↳ Windows release available ↳ macOS and Linux coming soon ↳ MIT licensed ↳ Open source 885 GitHub stars. 125 forks already. Here is why this matters: For years, cloud storage companies trained everyone to rent space for their own files forever. Photos? Pay. Backups? Pay. Large folders? Pay. Team storage? Pay more. UnlimCloud is the opposite idea. Take an app people already use every day. Telegram. And turn it into a private cloud drive with a clean file manager on top. No storage subscription. No SaaS dashboard. No “pro” plan. Just a weird, useful, open-source hack that feels like it should not work this well. Built in HTML + Rust. MIT License. 100% Open Source.

• 
  ScarcityMan (@ScarcityMan) reported 45 minutes ago

  @balkanhodl @hodlonaut Even worse than that. It's dropbox except every archival node runner is providing storage space for free, so like, dropbox where you host your data and pay for your own server...

• 
  Boi_Eddi (@3dd1pr1nc3) reported 52 minutes ago

  Your next business idea is probably hiding inside a frustration. Most successful businesses started with: "This is annoying." Uber. Airbnb. Dropbox. Pay attention to problems. Ask: • What wastes my time? • What confuses me? • What do people complain about?

• 
  Teri Radichel #cybersecurity #ai #pentesting (@TeriRadichel) reported 54 minutes ago

  @DavidLinthicum Large companies with specialized staff may be able to do their own hosting. Having done it myself in my own home back in 1999 when yes, people did that, and later in a colocation center. As a security expert, can tell you this is not an ideal choice for most companies. Can’t even begin to explain in this space. There are also performance and scalability issues, management of all the hardware and software, rebooting the servers in the middle of the night when something goes wrong, dealing with outdated hardware and so liability that can be shifted in cloud environments. Capex vs. opex. Yeah not going back there. Even DropBox (article from 2017) still uses AWS to some degree. And for those who want to try to run open stack themselves in this day and age of AI, phew. Capital One tried that. They moved to AWS when a SAN or similar failed and they needed to get up and running fast. The internal cloud was very painful. Not going to defend the breach. Security is hard. As always, throwing off the shackles for some new tech (cloud, AI) is likely not going to work out too well. The only bonus for a company that wants to do this is that there are more tech people out of work. But data center people? Good luck managing all that. Make sure no one has hidden a crypto miner under the data center floor. Yes, that happened.

• 
  Manoj (@HeartofManoj) reported 54 minutes ago

  One backup is never enough. If you run a website, keep a copy somewhere outside your hosting account. Free options: • Google Drive • Dropbox • OneDrive • GitHub (for code) • Local external drive Your backup is useless if it's stored on the same server that crashes. Happens more often than you'd think. #WordPress #WebHosting #Backup

• 
  Liam (@LJ1101234) reported 55 minutes ago

  @DropboxSupport Hi I’ve been emailing your support team about a devastating issue. Somehow, all of our children’s photos and videos were permanently deleted from our Dropbox account without any warning.

• 
  Jack (@jackcoder0) reported 57 minutes ago

  1. Kill the Login Items the apps launching before you even sit down. Every time you log in, your Mac quietly launches 10-25 apps in the background. Spotify. Slack. Zoom. Google Drive. Dropbox. Creative Cloud. OneDrive. Each one consumes CPU and memory before you've opened a single window. System Settings → General → Login Items & Extensions. Review the list. Remove everything you don't need the instant you log in. You can always open them manually when you actually need them. His Mac had 19 login items. He needed 3. He removed 16. Boot time dropped from 2 minutes to 18 seconds. The first few minutes of every session — that sluggish, unresponsive window where nothing works gone.

• 
  Long Long Int (@LongLongInteger) reported 59 minutes ago

  Topic 7: Checksum: ========= Input Data -> Cryptographic hash functions like MD5, SHA-1, SHA-256, SHA-512 -> fixed size string is called checksum Checksum is used for checking data corruption during data transfer/upload Can be done both client-side and server-side Advantages of client-side checksum: =========================== -Detect data corruption during transmission -Resumable downloads (only after checksum match for each chunk, we mark that chunk as uploaded) -Deduplication before upload -Companies that do: Youtube, Google Drive, S3(optional), Dropbox Advantages of server-side checksum: ============================ -Verify storage integrity (to check disk corruption, large systems periodically check files) -Deduplication inside storage -Replication verification -Companies that do: Local file backup software, Dropbox, Google Drive, Youtube