Dropbox status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

• Errors (57%)
• Sign in (29%)
• Website Down (14%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

City	Problem Type	Report Time
Paramaribo	Errors	25 days ago
Bogotá	Website Down	25 days ago
Auxerre	Errors	25 days ago
Salt Lake City	Sign in	28 days ago
Madrid	Errors	1 month ago
Conneaut	Sign in	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tushar Kaw (@tushar_kaw) reported 6 minutes ago

  Which company has the best software ecosystem? Microsoft Google Apple Zoho Or the open web (Notion, Dropbox, OpenAI, etc.) One login. One ecosystem. Everything you need to work. If you had to choose just one stack to run your entire life and business, which would you pick and why?

• 
  Lukman Aufbau (@lukmanAufbau) reported 7 minutes ago

  Dropbox tried paid ads first. Expensive. Low conversion. Stopped. Then built distribution into the product. 3,900% growth. Lesson: Test channels. Kill what doesn't pull. Double down on what does naturally.

• 
  Logan Radcliff (@GTDCANI) reported 7 minutes ago

  Omg OneDrive is terrible! Do better @Microsoft ! Trying to download a folder with 1000 files. OD zips, downloads, says complete. I end up with 5% of my files. Never this issue with Google Drive or DropBox.

• 
  Ketsu3D🔞 | C✶mms Open 2/2 :) (@Ketsu_3D) reported 7 minutes ago

  @C3_NSFTooth Itch io could be the way to go. They've recently started walking back on several limiting NSFW things that were forced on them by payment processors. Else Dropbox and Mega are options as well, though Mega is a terrible website to use and will force their App down your throat.

• 
  Elyas (@ElyasAlemi) reported 8 minutes ago

  @drewhouston @Dropbox big call. the co-ceo move forces the operating-system rewrite a single ceo can postpone forever. as a 17yo technical co-founder still 1 month into a saas, the thing i'm curious about is what the first conversation looked like. did you go in with the structure already drafted, or did it surface from a problem you couldn't both keep solving the old way?

• 
  onehourman (@onehourlong) reported 9 minutes ago

  @w0nt_cry I agree with Slow. There’s also dropbox

• 
  markusdd (@markusdd5) reported 10 minutes ago

  I have the feeling - when I see who is posting this table over and over on here - that this is just a campaign so institutionals can get in cheaper. How am I remotely interested in the statistics within a 1 year window. (apart from the fact that there are many companies on that list that neither have a unique selling point (Dropbox, Doordash, Pinterest etc..) nor were they economically super great investment casess with a lot of upside. It is of course very likely that SPCX will trade extremely volatile within the first year and that we will also see cash-outs by long term private equity holders once the lock-period expires. So if you have cash set aside - no investment advice - consider just not throwing it in all at once. I personally plan on playing this in 3 tranches. 1/3 today, 1/3 on the first significant draw down and then another 1/3 whenever I feel it is appropriate.

• 
  Clayton Burns (@ClaytonBurnsPhD) reported 11 minutes ago

  @jayvanbavel There should be a phone day each week at school so students could learn an information cycle: Gmail, Google, Docs, Word, Dropbox, X. It is an important way to manage information. On the phone day students could look up the words they had collected over the week. OALD App is a brilliant tool. Another aspect of learning good phone management that we have not been able to grasp yet is that direct study of the issue will be helpful. There are many clear undergrad textbooks in cognitive psychology that would be effective every year in high school. One credentialing thing such as AP Psych is weak.

• 
  Just Suzie Q suzieqwx@bsky.social (@Suzieq2021) reported 14 minutes ago

  @ZARA people beware of returning an order to their Dropbox in store. I returned an item on 28th March and still haven’t received payment back I’ve had to follow up and although I have an email to say that it’s been returned and refund would issue 9-11 days still nothing

• 
  Anuroop Kumar (@anuroopk4u) reported 16 minutes ago

  @jasonlk I remember as a teen, Dropbox set the standard. It was Dropbox, AirBnB, and Uber - as these “new economy” startups that were changing the world. Frankly speaking, Google Drive just started to do more for me and integrated easier sharing down the road. There was no value add I was getting from Dropbox once storage got commoditized.

• 
  Infuse (@infuse) reported 19 minutes ago

  @Zvomuya This may be a temporary issue with Dropbox. If it's still happening can you try restarting your device to see if this helps?

• 
  Solgato (@Tigger0000) reported 25 minutes ago

  @grok @alexabelonix @grok now i want to design a crochet motif of you.. but that would be inexcusable (says some voice in my head). talk about proto-guilty pleasures. funny how we're talking about a musical tool hook then a fiber work tool hook asserts itself. in the round-robin i've been dizzily going down the gpt connector rabbithole, "connect Dropbox" was scarily tempting. i didn't trust that sort of **** long before your people were part of it --it's not ph3333r of AI that says No. the company that scooped up Trello has a fascinating sales presentation.

• 
  TradeNewsCast (@trade_news_cast) reported 28 minutes ago

  Dropbox CEO Drew Houston to Step Down, CNBC Says

• 
  latina🌹🌺🌸 (@latinaqtvk) reported 29 minutes ago

  Who’s down to get my mage Dropbox for 5$ today 📍

• 
  Hospital Hell (@HospitalHell) reported 29 minutes ago

  @SteveHiltonx The mostly mail-in/dropbox election system in California is painfully slow, but that doesn’t make it in any way fraudulent.

• 
  ️️️️️️diego 🌐 (@xdxego) reported 31 minutes ago

  ofc when i need to deliver something to a client dropbox is down

• 
  alldaystocks | 24/7 Market News (@allday_stocks) reported 33 minutes ago

  $DBX Dropbox Earnings Preview: Flat EPS, Slight Revenue Decline Expected • Q1 EPS expected at $0.70 on revenue of $620.0M, down 0.8% YoY • Dropbox has beaten EPS and revenue estimates 100% of the time over the last 2 years • Revenue estimates saw 5 upward revisions over the last 3 months

• 
  Kalshi Finance (@Kalshi_Finance) reported 35 minutes ago

  JUST IN: Dropbox CEO Drew Houston to step down

• 
  YC Insights. (@Aiagent_s) reported 35 minutes ago

  March 23, 2018. Dropbox IPOs on NASDAQ. Surges 40%+ day one. Market cap: $12B First YC company ever to go public. Drew still owned 30%. The real lesson: both rejections were right. Both made the company better. Treat each rejection as a specific diagnosis. Then fix that specific thing.

• 
  alt guy (@0xAlternateGuy) reported 36 minutes ago

  @antirez quite suspicious this happens immediately after the Dropbox CEO steps down…

• 
  Sara (@monamouroui) reported 38 minutes ago

  Why did Microsoft OneDrive just delete all of my Dropbox files? What a fracking PITA. You just created a huge problem for me. This might make me jump to a Mac. I am so disgusted and frustrated by what Microsoft running Windows 11 just did to my computer. Dozens of years of documents....whoosh. @Microsoft

• 
  ex nihil nihilo (@PseudoEpicurus) reported 39 minutes ago

  @Dropbox Thanks for making looking at a shared cat video of 30 seconds a long ordeal by having me login or create an account (to view a shared video!!), sending a code, then just dumping me into my old files I no longer use, and having to go back to the original link just to view it. 🤬

• 
  mel 🩷 (@melodyymami) reported 44 minutes ago

  working on uploading, dropbox must be down bc uploads keep failing. i’ve stayed up as long as i could and i’ll try again in the morning!

• 
  ★ Omega_ DBZ★ (@omega_dbz) reported 47 minutes ago

  Leaked! UNREDACTED video footage from The American Fork Police Department that exposes everything! Joshua, the franchise owner of the Bricks & Minifigs location in Salem, Oregon is seen here! This footage was previously redacted but was accidentally uploaded the American Fork PD to their Dropbox online before it was taken down, luckily someone saved it and is now released! #recklessben #legoscandal

• 
  Auritrack - AI-powered expense tracker (@auritrack) reported 48 minutes ago

  How $9.99 a month for “just one app” became the most profitable business model of the last decade. The math behind subscription creep Adobe had a very huge effect on Photoshop boxed sales in 2013, same software, now $20.99 a month forever. Revenue went from $4.4 billion to over $21 billion in ten years. The product didn’t change, the billing did. Companies Learned Something Brutal: - People fight a $200 charge - People ignore a $9.99 one So they sliced everything into $9.99s. Spotify, Netflix, Hulu, Disney+, Max, Apple TV+, Peacock, Paramount+, Audible, Kindle Unlimited, NYT, WSJ, Substacks, Notion, Dropbox, iCloud, Google One. Add a gym membership and a meal kit and you’re at $400 a month before rent. The Trick: every individual service feels reasonable, the bundle feels invisible, banks don’t surface the total and apps don’t show what else you’re paying but you have to add it up yourself. Most people are off by 60% when asked to guess their monthly subscription spend. Banks reviewed this in 2024, off by $130 a month on average. The fix isn’t dramatic. Pull last month’s statement, highlight every recurring charge, cancel three. Most people save $80+ a month with that one exercise. Auritrack does this automatically, every recurring charge gets a tag, the forgotten ones get flagged. Follow for more money stories.

• 
  Lagoon Labs (@LagoonLabsMv) reported 50 minutes ago

  Dropbox founder Drew Houston is stepping down as CEO, moving to executive chairman. Stock dropped 2.3% on the news. His next move? He's eyeing the AI space - 'credit card alerts for my Cursor token spend.'

• 
  Informed Choice 🇦🇺🇺🇸🇮🇱 (@DoreyMeryl67438) reported 59 minutes ago

  @DropboxSupport I have been trying to contact support unsuccessfully. It seems that my account has been deactivated by accident when another account linked to it was cancelled. I would love to hear back on how to fix this issue. My account was recently renewed so should be there. Thanks

• 
  Abhishek Singh (@0xlelouch_) reported 1 hour ago

  A good system design interview question for a Senior/Staff Backend Engineer is: Design Dropbox. At first, Dropbox looks like a simple file upload and download system. User uploads a file, we store it, and later they can access it from another device. But the real complexity is not uploading one file. The real complexity is sync, conflict resolution, versioning, permissions, large file handling, offline changes, metadata consistency, deduplication, and making the system feel instant across laptops, phones, and web. I would start by breaking the system into two major parts: file content and file metadata. File content means the actual bytes of the file. Metadata means file name, folder path, owner, size, checksum, version, permissions, timestamps, and deleted/restored state. These two should not be stored together. File bytes should go to blob/object storage, while metadata should go to a database that supports fast lookups and strong correctness. For upload, the client should not send a large file as one big request. A 2GB video should not restart from zero because the Wi-Fi dropped at 95%. So we should split files into chunks, calculate checksum for each chunk, and upload chunks independently. Once all chunks are uploaded, the server creates a file version that points to those chunks. This gives us resumable uploads, retry safety, and better network usage. A very important optimization is deduplication. If 10,000 users upload the same popular PDF, we do not want to store 10,000 copies of the same bytes. We can hash file chunks and store only unique chunks. Metadata will point to the chunk list. This saves huge storage cost, but we must be careful with privacy and security. Dedup should happen in a controlled way, not leak whether another user already has a specific file. The metadata service becomes the source of truth. Every change like upload, rename, move, delete, restore, or share should create a new metadata version. This is important because Dropbox is not just storage, it is a timeline of changes. If the user deletes a file by mistake, we should be able to restore it. If two devices make changes offline, we should know exactly what changed and when. Sync is the heart of the system. Each client should maintain a local sync token. Whenever something changes, the server writes it into a change log. The client can ask, “give me all changes after token X.” This is much better than scanning every folder again and again. For near real-time sync, clients can use long polling, WebSockets, or push notifications to know when new changes are available. Conflict handling is where naive systems fail. Imagine a user edits the same file on laptop while offline, and also edits it from mobile. When both devices come online, which version wins? For normal files, the safest approach is to keep both versions and create a conflict copy. For collaborative documents, we need deeper merging logic, but for a Dropbox-like file system, versioning plus conflict copies is usually good enough. Permissions should be checked before every sensitive operation. Sharing a folder is not just adding one row in a table. If a folder has thousands of files, permission inheritance becomes tricky. We should model ownership, viewer/editor access, shared links, link expiry, team policies, and audit logs. Permission changes should be strongly consistent because users must trust that removing access actually removes access. Downloads should first go through metadata and permission checks. After that, the system can return a short-lived signed URL from blob storage or CDN. Public/shared files can be cached more aggressively. Private files need careful access control. Performance is important, but leaking private files for speed is not acceptable.

• 
  GLITCH (@Rukkssss__) reported 1 hour ago

  𝗕𝗧𝗙𝗦 is BitTorrent's decentralized file storage system, and it fundamentally changes how you store and share data. Think about traditional cloud storage: Google Drive, Dropbox, iCloud. Your files live on servers owned by a single company. That company controls access, sets prices, and can delete your data at any time. Your files are only as safe as that one company's security. And if their server goes down? You lose access. 𝗕𝗧𝗙𝗦 works completely differently. Instead of relying on a single server, your files are split into tiny encrypted pieces and stored across thousands of independent nodes worldwide. No single point of failure. No single company holding your data hostage. This architecture delivers 𝗙𝗼𝘂𝗿 𝗠𝗮𝗷𝗼𝗿 𝗕𝗲𝗻𝗲𝗳𝗶𝘁𝘀. First, security. Because files are fragmented and distributed, an attacker would need to compromise thousands of nodes to reassemble your data practically impossible. Second, censorship-resistance. No government or corporation can shut down BTFS because there's no central target to attack. Third, fault-tolerance. If some nodes go offline, thousands of others still serve your files. Fourth, speed. Peer-to-peer retrieval means you often download from the closest node, not a distant data center. So how does it work for actual users? You upload a file. 𝗕𝗧𝗙𝗦 splits it, encrypts each piece, and distributes those pieces to storage providers around the world users who have volunteered their spare hard drive space. When you need the file back, BTFS locates all the pieces from the fastest available nodes and reassembles them. But here's what makes BTFS sustainable: 𝗥𝗲𝘄𝗮𝗿𝗱𝘀. If you have unused storage space on your computer say, 100 GB sitting empty you can lease that space to the BTFS network. You earn 𝗕𝗧𝗙𝗦 𝗧𝗼𝗸𝗲𝗻𝘀 for every byte you store and serve. Your idle hard drive becomes an income stream. For everyday users, this means cheaper cloud storage. Without a centralized company setting monopolistic prices, storage costs drop to market rates determined by supply and demand. It means safer backups. Your encrypted, fragmented files survive disk failures, server outages, and even natural disasters. It means faster file sharing. The more popular a file is, the more nodes store it, and the faster everyone downloads it the opposite of centralized servers that slow down under load. All of this runs on 𝗕𝗹𝗼𝗰𝗸𝗰𝗵𝗮𝗶𝗻 𝗧𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝘆 combined with BitTorrent's massive existing network. BitTorrent already has hundreds of millions of users worldwide. BTFS taps into that peer-to-peer infrastructure, adding incentives and persistence to what was once just a sharing protocol. Upload, store, retrieve. Or share your spare space and earn. No corporate servers. No hidden fees. No single point of failure. That's 𝗕𝗧𝗙𝗦 decentralized storage built for the real world. @justinsuntron @BitTorrent #TRONEcoStar

• 
  zerohedge (@zerohedge) reported 1 hour ago

  *DROPBOX CEO DREW HOUSTON TO STEP DOWN: CNBC