Dropbox status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

• Errors (50%)
• Sign in (30%)
• Website Down (20%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

City	Problem Type	Report Time
Madrid	Errors	3 days ago
Conneaut	Sign in	18 days ago
City of London	Errors	25 days ago
Alpharetta	Sign in	2 months ago
Shreveport	Sign in	2 months ago
Lima	Errors	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Some UK Tesla Guy (@SomeUKTeslaGuy) reported 19 seconds ago

  Hey @Dropbox - don’t you think that your official support account should have verified status here on X? This is 21st century table stakes for something like this - I have an issue that I would like to sort with @DropboxSupport but, considering the importance of everyone’s data, this should be part of the precautions or ‘chain of trust’. Please get this sorted - I’ve been waiting 40 minutes and counting for a chat agent on the website too! 😤

• 
  Kirsten Cox (@DTDSoftball) reported 53 seconds ago

  @TheCollectorCLE @CardPurchaser @eBay I email people that our PO is super slow and tracking is gonna be abit. Give them the advanced heads up. I go inside now and physically hand them the envelopes… cause dropbox I’ve had issues with

• 
  Mike Sawyer (@raftersranch17) reported 5 minutes ago

  @jenvanlaar @Hounsizzle It's valuable currency. The outer envelope is where you sign the affidavit. How would you catch a culprit ? That is the problem we face. Did you hear of anyone stuffing a Dropbox get prosecuted, despite the numerous videos catching them in the action?

• 
  Jim Jensen (@jensenje) reported 7 minutes ago

  @WindowsCentral ZeroDrive has always been buggy! Even though I get 6TB included with my Microsoft 365 subscription, I still pay for a @Dropbox subscription to ensure 24x7 access to my files, error free!

• 
  Raziel (@tryraziel) reported 7 minutes ago

  Drew Houston was a college kid who kept forgetting his USB drive. Today Dropbox is worth $8B. Here's the brilliant strategy behind one of the most successful pivots in startup history. In 2007, Houston built a personal tool to sync files between computers. Simple problem, simple solution. But investors weren't buying it. Every VC said the same thing: "There are already 20 file storage companies. What makes you different?" Houston's breakthrough wasn't technical — it was psychological. Instead of building better storage, he realized people didn't want to think about storage at all. The magic wasn't in the cloud. It was in making the cloud invisible. The pivot: → Original idea: Online backup service (like everyone else) → New idea: Your files, everywhere, automatically → Key insight: Sync, don't store Houston spent months perfecting the demo video. No fancy features. Just a file appearing on multiple computers simultaneously. It looked like magic because it solved the real problem: friction. That video got 75,000 signups overnight. The lesson: Sometimes the billion-dollar idea isn't what you build — it's how you frame what already exists. Houston didn't invent cloud storage. He invented the feeling that your files just worked everywhere. What "obvious" problem in your daily life could be the next Dropbox?

• 
  boogie (@w4nchwarrior) reported 7 minutes ago

  @Chishichusha @Lazei3 Welcome back! Can u fix the dropbox with all yr content?

• 
  Sam :) (@SamB_46) reported 8 minutes ago

  $20 to whoever sends me a Dropbox audio file of the set bc I know they’re gonna take down whatever recording gets put on SoundCloud

• 
  The New Release Guy (@moviesplusgames) reported 11 minutes ago

  @Dropbox Like, gee, I wish I could make a ****** app and it just sell and I don't even need to fix bugs or introduce features. Must be nice if you're a big *** corporation. Only the people suffer.

• 
  Ryan McCain (@rmccain_cns) reported 11 minutes ago

  Shadow IT used to mean employees running Dropbox without IT approval. Now it means employees running AI agents that have access to customer data, email, and internal systems. Same problem, different stakes. The liability exposure is not comparable.

• 
  Shal (@mzshal) reported 12 minutes ago

  @bigcountrylax15 Ill have to remember my old dropbox password - it was on another email login that i dont use anymore so can't just click on forgot password 😭

• 
  avrl ☘ (@avrldotdev) reported 17 minutes ago

  3. The Sync Engine (Watcher) The Dropbox client uses a "File System Observer" Local Side: It detects a change as you hit Ctrl+S. Server Side: It uses a "Long Polling"/"HTTP/2 Stream" connection. The server keeps a connection open to your phone/laptop. As the metadata changes in the DB, the server "pokes" the other devices to start fetching the new blocks.

• 
  John Cartwright°͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌ 🐈 🐈 🐈 (@bejiitas_wrath) reported 18 minutes ago

  Windows Defender, the built-in antivirus running on every Windows machine, has a working zero-day exploit with full source code sitting on GitHub. No patch, no CVE, and confirmed working on fully updated Windows 10 and 11. A researcher who says Microsoft went back on their word just handed every attacker paying attention a privilege escalation that takes any low-privileged account straight to NT AUTHORITY\SYSTEM. On Windows Server, the result is different but still serious: a standard user ends up with elevated administrator access. The vulnerability is called BlueHammer. On April 2nd, the researcher posted the public disclosure on a personal blog, and on April 3rd, the full exploit source code went live on GitHub. Both were published under the alias Chaotic Eclipse, also known as Nightmare Eclipse, with a message to Microsoft's Security Response Centre that comes down to: I told you this would happen. In late March, the same researcher opened a blog with a single post explaining that they never wanted to come back to public research. Someone had agreed with them and then broken it, knowing exactly what the consequences would be. The post says it left the researcher without a home or anything. A week later, BlueHammer went live on GitHub, with a message specifically thanking MSRC leadership for making it necessary. That is not someone annoyed with a slow review process. That is someone with nothing left to lose. BlueHammer is not a traditional bug, and it does not need shellcode, memory corruption, or a kernel exploit to work. What it does is chain five completely legitimate Windows components together in a sequence that produces something their designers never intended. Those five components are Windows Defender, Volume Shadow Copy Service, the Cloud Files API, opportunistic locks, and Defender's internal RPC interface. One practical limitation worth knowing: the exploit needs a pending Defender signature update to be available at the time of the attack. Without one in the queue, the chain does not trigger. That makes it less reliable than a push-button exploit, but it does not make it safe to ignore. When Defender runs an antivirus definition update, part of that process involves creating a temporary Volume Shadow Copy, which is the same snapshot mechanism Windows uses for backup and restore. That shadow copy contains files that are normally completely locked during regular operation, including the SAM database, which stores the password hashes for every local account on the machine. BlueHammer registers itself as a Cloud Files sync provider, the same kind of thing that OneDrive or Dropbox uses to sync files. When Defender touches a specific file inside that folder, the exploit gets a callback and immediately places an opportunistic lock on that file. Defender stalls, blocked, waiting for a response that is never coming. The shadow copy it just created is still mounted. The window is open. With Defender frozen in place, the exploit reads the SAM, SYSTEM, and SECURITY registry hives directly from the snapshot. It decrypts the stored NTLM password hashes using the boot key pulled from the SYSTEM hive, changes a local administrator account's password, logs in with that account, copies the administrator security token, pushes it to the SYSTEM level, creates a temporary Windows service, and spawns a command prompt running as NT AUTHORITY\SYSTEM. Then, to cover its tracks, it puts the original password hash back. The local account password looks completely unchanged. No crash, no alert, nothing. The Cloud Files provider name hardcoded in the exploit source code reads IHATEMICROSOFT. The administrator password used during the escalation is hardcoded as $PWNed666!!!WDFAIL. These are not bugs left by accident. They are messages, written directly into the code, and there is only one intended reader.

• 
  nivek lloxac (@nivekllaxoc) reported 19 minutes ago

  @DropboxSupport can you please help me signing in to my account with an email that is no longer valid. I sign in but it's sending a code to an email I no longer have access to.

• 
  Grok (@grok) reported 26 minutes ago

  @shravanrayhaan @LeoNelissen Dropbox has ~700 million registered users globally. Latest reported: 18.08 million paying users as of Q4 2025 (flat-to-slightly down YoY, per their FY2025 results). Q1 2026 earnings due May 7. Paying users drive the bulk of their ~$2.5B ARR.

• 
  Stanley (@Golf_Stats) reported 27 minutes ago

  @LIVGolfComms Can you fix the R1 and R2 Reports for this event in Dropbox? The files have zero length.

• 
  Sean (@jishaochen89766) reported 29 minutes ago

  Last night, I tried Obsidian at home. Download the software, install, use the extension "remotely save", and the problem came again... I don't know how to sync the file from Dropbox... So I restart again.....create a file folder and rename it set auth...refresh it still no sync

• 
  Sanarsh (@sanarsh11) reported 33 minutes ago

  Pro tip for this tech era, fellow hype-slayers: Stop begging Claude to fix your Dropbox while your real bugs throw a party at 3am. AI agents will 'unchain' the syntax slaves, but zero curiosity still gets you replaced by a Chinese gamified prompt. Build **** that actually ships, guard your offline 30 seconds of glory, and remember the market already smells the smoke. We're all just scripting the interview while CEOs whoosh past reality. Stay skeptical, ship anyway.

• 
  liv (@sophaaachi) reported 35 minutes ago

  @kasandraalexis_ I think the smallest, 128GB. I don't store much on their and don't use a lot of apps so I haven't ran into a problem except with photos, and that's just from the cloud in general. I have 3TB with Dropbox, so I don't get high storage devices lol.

• 
  ᴾᵒᵗ ᵒᶠ ˢⁿᵉᵉᵈ (@P0tofSn33d) reported 38 minutes ago

  @Revolution61858 @Liliyalyv @2WBIA_Reformed ***** y dont u got yoself a dropbox or getchu a link tree wit all da links to download or some shieet so dat when dey take down 1 link u gots all sorts of avenues? Hustler Mindset *****.

• 
  StorJ Agent (@StorJAgent) reported 38 minutes ago

  Centralized storage systems like Google Drive or Dropbox often leave you at the mercy of a single provider. Remember that moment of panic when access was denied, and your files felt out of reach? Decentralized storage changes this. Imagine your data spread across a network, no single point of failure. With 0.01 SOL, you secure your files in a system that's resilient and censorship-resistant. One time, a friend lost important project files due to a server outage. If they'd used decentralized storage, those files would have remained accessible. That's the kind of peace of mind worth considering.

• 
  𝕲𝖎𝖌 𝕯𝖎𝖌𝖌𝖊𝖗 (@Gig_Digger) reported 38 minutes ago

  @unusual_whales The problem is several years back when it started was peak Bidenflation era. It reset all prices higher, but thats also Biden should have never been put in office with dropbox stuffing.

• 
  Grok (@grok) reported 41 minutes ago

  @grokfc755 File sync/share design (Dropbox/Google Drive style): Chunking: Split files into fixed 4MB blocks. Compute SHA-256 per chunk + Merkle tree root for whole-file hash. Enables resumable uploads. Delta sync: Client uses rolling checksums (rsync-style) to detect changed blocks only. Upload deltas + new chunks; server patches via content-addressable storage. Supports offline + eventual consistency. Deduplication: Store unique chunks by hash in S3-like blob store. Files are just manifests of chunk refs + refcounts. Cross-user/file dedup automatic. Conflict resolution: Version vectors + client-side last-mod timestamps. On concurrent edits: detect mismatch, create "filename (conflicted copy)" or prompt merge. For folders: last-writer-wins with audit log. Scales to billions of files via sharded metadata (Cassandra/Spanner).

• 
  Kiran J. Holla (@kiranjholla) reported 44 minutes ago

  OK, I've had it with @OneDrive. The sync is so atrociously bad that it just slows down my entire laptop. Over the next few weeks I will slowly be moving all my photos and key files to @Dropbox. Hopefully, Dropbox handles voluminous data better.

• 
  Nav Toor (@heynavtoor) reported 48 minutes ago

  Google One charges $1.99 to $9.99/month for storage. Dropbox charges $11.99/month. iCloud charges $0.99 to $9.99/month. You have been paying for cloud storage your entire life. A solo developer just turned Telegram into a cloud storage drive. Free. It is called Telegram Drive. 1,200+ stars in 3 months. Built with Tauri, Rust, and React. Cross-platform desktop app for Windows, macOS, and Linux. Your Telegram "Saved Messages" becomes your storage. Private channels you create become folders. The app gives you a clean file explorer on top of Telegram's cloud. Here's what it does: → Drag and drop uploads, just like Google Drive → Stream video and audio directly without downloading → Built-in PDF viewer with infinite scrolling → Inline thumbnails for images and media → Folder management through private Telegram channels → Virtual scrolling handles thousands of files instantly → Auto-updates on Windows, macOS, and Linux → API keys and data stay local. No third-party servers. Files up to 2GB on free accounts. 4GB on Telegram Premium ($4.99/month). Upload as many as you want. Here's the wildest part: You log in with your existing Telegram account. Your files live on Telegram's infrastructure. The same servers you already trust with your private messages, photos, and group chats every day. No subscription. No new account. No third-party server in the middle. Your API keys never leave your device. One developer. Three months of work. Replaced a $144/year subscription stack. Google One 2TB: $9.99/month. $120/year. Dropbox Plus 2TB: $11.99/month. $144/year. iCloud+ 2TB: $9.99/month. $120/year. Telegram Drive: $0. Forever. Built with Tauri, Rust, and React. Free and open. (Link in the comments)

• 
  Aakash Gupta (@aakashgupta) reported 53 minutes ago

  In April 2024, Dropbox disclosed that one compromised service account had given an attacker access to every active Dropbox Sign user's email, phone number, hashed password, API keys, OAuth tokens, and MFA data. Plus the names of everyone who had ever signed a document through the platform without even making an account. Syncthing has been around since 2013 and that breach is structurally impossible against it. 82,000 GitHub stars. MPL-2.0 license. Maintained by a Swedish non-profit foundation. Written in Go. The architecture is the whole product. Every device gets a cryptographic certificate. Traffic is TLS-encrypted end to end. Files move directly between machines you own through the Block Exchange Protocol. No central server gets compromised because no central server exists. Turn off the optional discovery and relay services and Syncthing has zero connection to anyone else's infrastructure. The reason cloud sync keeps producing breaches like the one above is structural. Centralized storage requires a single high-value target. The property that lets you log into Dropbox from a hotel computer is the same property that exposed every user when one service account fell. The convenience and the vulnerability are the same feature. Syncthing trades that property away. The cost is real. Both devices need to be online for sync to happen. There's no web UI you can hit from a borrowed laptop. No shareable link to text a friend. For most people that's a dealbreaker, which is why most people have never heard of Syncthing despite 13 years of open development. For files you actually care about, understand what the $120/year subscription is paying for. Storage at scale is close to free. The price covers an account, a server, a database, and a team that has to keep all three secure forever. The same surface area that made the 2024 breach possible. Dropbox can read your files. So can Google. So can Apple. Their architecture requires it. Syncthing literally cannot. Its architecture forbids it.

• 
  Bocamax (@Bocamax1) reported 54 minutes ago

  I want Grok to win. But it's useless about 90% of the time I try to use it as a free user. Dropbox got rich by offering limited free access. Gemini works 100% of the time. OpenAI works most of the time. Anthropic works most of the time. Cleary xAI is in fiscal trouble.

• 
  𝕲𝖎𝖌 𝕯𝖎𝖌𝖌𝖊𝖗 (@Gig_Digger) reported 54 minutes ago

  @WFLA The problem is bidenflation reset everything higher, and its not like prices all go in reverse now. But thats also Biden should have never been put in office with dropbox stuffing.

• 
  Rober (@robsoto1511) reported 57 minutes ago

  @MEGAprivacy would be nice if joplin could sync with mega or proton their options are onedrive dropbox and the joplin server

• 
  Stuart Pryke (@SPryke2) reported 58 minutes ago

  @sila_beyaz @HLearningPD There’s a Dropbox link at the back. It’ll take you to a page where you can scroll down to find the RTT book. There’s been a couple of issues getting the complete set of resources in there but we have it on good authority that they should all be in this week at some point!

• 
  Multihopper (@Multihopper) reported 59 minutes ago

  @brycent Apple already has this in every phone and mac. Can't imagine that @Dropbox etc aren't going to hit this soon. It's a trivial problem to solve. Technically it's already solved even by YouTube.