Dropbox status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

• Errors (50%)
• Sign in (38%)
• Website Down (13%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

City	Problem Type	Report Time
Bournemouth	Sign in	1 day ago
Paramaribo	Errors	28 days ago
Bogotá	Website Down	28 days ago
Auxerre	Errors	28 days ago
Salt Lake City	Sign in	1 month ago
Madrid	Errors	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Isha (@VISportsTalk) reported 4 seconds ago

  @DropboxSupport Still not working. Is there an ETA for when your website and app will be operational again?

• 
  Josh Peterson (@jdpeterson) reported 22 seconds ago

  The connectors are trash. Tried them yesterday. First off, there's no Dropbox connector, so had to install the Dropbox MCP. It forgets Dropbox is installed. And then tried installing a Slack MCP, but it kept saying it wasn't recognized. And then finally, I tried having it use connectors in a Grok Task, creatinga markdown report in Google Drive, update a CRM in Sheets, and create an accompanying issue in Linear. Grok lied multiple times saying it completed the tasks when it didn't touch the CRM, it created half baked headings for the report, and the Linear issue was a bare skeleton, all tasks ChatGPT and Codex can do with ease. The connectors are not ready for prime time

• 
  brett goldstein (@thatguybg) reported 4 minutes ago

  clean but slow founder announcement video - lighting is really nice - music matches minimalist energy - glad to see the founder making this announcement but - waits WAYYY too long (til 1:24) to say what they're announcing. longest I've seen. - too much time on a problem everyone already gets - missed op animating visuals over hand gestures when explaining stuff - visuals way too small - captions are hard to read / too long - opening is a little awk - spenser sounds very nice when he says the first line, then drops the f bomb - script needs to be tightened up a ton - end kinda trails off and no CTA lots of people try this "breaking the third wall" opener where you show some authentic conversation preparing for a take, but a lot of folks mess up trying to fake it. dropbox had a bad one and this is similar. length is the killer with this. at 25k impressions, I'd be surprised if more than 100 people actually watched through to when he actually says what the product is. think this could have been a 5/5 if it was shorter, more to the point, and a really good animator worked with the script to animate things around spenser as he spoke.

• 
  Awooingenjoyer (@AwooingEnjoyer) reported 5 minutes ago

  Nah, the dropbox is broken, go speak to Cathy.

• 
  Mohit Sindhwani (@onghu) reported 5 minutes ago

  @ocornut @RichardKogelnig Actually, some times the new menu is faster and the classic menu is much slower... but then sometimes, the new menu shows 3 entries called "Loading..." and that's terrible, too! I think one of my W11 PCs has almost instant context menu - the Dropbox notes were from that one.

• 
  Sara (@monamouroui) reported 10 minutes ago

  @SlmnMANUTD @WindowsLatest I didn't care about updating to the latest build. I cared about how Windows 11's AI deleted my Dropbox files from not only my desktop, but Dropbox itself! I managed to find them in DropBox's web Deleted Files folder and recover them. On top of this Windows decided to move all of my files that were on my hard drive to One Drive without my permission. And in the process of doing so created multiple subfolders D: OneDrive/My Documents/OneDrive/My Documents/OneDrive/My Documents/OneDrive/My Documents/OneDrive/My Documents/OneDrive/My Documents/OneDrive/My Documents/OneDrive/My Documents/OneDrive/My Documents/OneDrive/My Documents/OneDrive/My Documents/etc I brought it over the BestBuy to repair the OS because there were other problems, so I cannot tell you how many layers I had to click through to get to my actual documents. I was able to recover the apps that we affected by the update (ScanSnap, Adobe Illustrator, Acrobat, etc) doing a System Restore. But that didn't help with my files.

• 
  ️️️️️️diego 🌐 (@xdxego) reported 11 minutes ago

  ofc when i need to deliver something to a client dropbox is down

• 
  Washington Report (@Washington_Rep) reported 13 minutes ago

  @BusinessInsider 📌 Dropbox founder Drew Houston is transitioning out of the CEO role, with Ashraf Alkarmi stepping in as co‑CEO before becoming sole chief executive. Houston will shift into an executive chairman position after a transition period in which he and Alkarmi share the co‑CEO title. 🧭 Leadership Transition: - Drew Houston is stepping down after nearly two decades leading Dropbox, moving into an executive chairman role following a period as co‑CEO with Ashraf Alkarmi. - Alkarmi, previously Dropbox’s head of product and general manager of its core business, becomes co‑CEO effective immediately and will later assume the role of sole CEO. 🧩 Background on Ashraf Alkarmi: - Joined Dropbox in late 2024 after senior product roles at Vimeo, Amazon (including Amazon Freevee), and Meta. - Credited internally with making Dropbox more responsive to customers and pushing for bolder product innovation. - Will receive an annual salary of $825,000, a target bonus equal to base salary, and $12.65M in restricted stock units vesting over several years. 📉 Company Context: - Dropbox’s market cap is just over $6 billion, roughly half its value at IPO in 2018. - Competition from Google, Apple, and Microsoft has pressured its core storage business, with revenue growth slowing to under 1% year‑over‑year. - The company reported $629.5M in Q1 2026 revenue and more than 18 million paying users. 🚀 Houston’s Next Chapter: - Houston, now 43, says his next move will be entrepreneurial and AI‑focused, not retirement.

• 
  Natan Hackbarth (@Natan90850688) reported 16 minutes ago

  @peterhowell I used the original pak0.pak. I tested both Dropbox and PixelDrain hosting and tested the exact URL format from the README The app reaches "Fetching PAK" but then fails with "Could not fetch PAK URL" and a 403 error. What hosting method did you use when testing your own pak0.pak?

• 
  fercaton (@fercaton) reported 17 minutes ago

  Writing things down isn't weak—it's like training wheels for your ideas. Your brain's not built to be an infinite Dropbox; it's for connecting dots, not hoarding them.

• 
  YC Insights. (@Aiagent_s) reported 19 minutes ago

  March 23, 2018. Dropbox IPOs on NASDAQ. Surges 40%+ day one. Market cap: $12B First YC company ever to go public. Drew still owned 30%. The real lesson: both rejections were right. Both made the company better. Treat each rejection as a specific diagnosis. Then fix that specific thing.

• 
  Lagoon Labs (@LagoonLabsMv) reported 20 minutes ago

  Dropbox is doubling down on virtual-first while everyone else pushes return to office - their people chief says hybrid is the worst of all worlds.

• 
  Kuramichan (@Kuramichan7) reported 20 minutes ago

  Is dropbox not working for anyone atm? I was JUST uploading some files and now it won't let me anymore, it keeps ending in "upload failed". It won't even let me delete folders either, it just gets stuck on a stupid endless spinning wheel or whatever. ******* hate this **** man

• 
  Arythick-Ft$🍑💦 (@feyza_esnkya) reported 27 minutes ago

  Hold my head down on the **** till I can’t breathe! 😩🍆 Full video available on Dropbox 🔥👀

• 
  Néstor Planes (@NestorPlanes) reported 29 minutes ago

  Ben Thompson about The Consumer Market: "This reality about the consumer market is a lesson that Silicon Valley has to re-learn every decade or so. Consider Dropbox, whose founder, Drew Houston, is in the process of stepping down. Dropbox was a category-defining product that had a viral hook — if someone signed up with your referral code, you got more storage — and grew extremely fast amongst consumers; the company then spent too long trying to actually build a business in the consumer space, before finally realizing that the only way to make money with what was ultimately a productivity product was by selling to enterprise. The reason is obvious when you think about it: enterprises are paying for their employees’ time, so of course they are willing to pay for tools that make those employees more productive; consumers, on the other hand, are mostly looking to waste time, which is why attention-harvesting advertising is the only software business model that works at scale for consumer services. The fact that Silicon Valley forgets this is downstream from Silicon Valley being a bubble; normal people aren’t looking for agents to buy them tickets to a concert. Still, the bubble was strong enough to convince OpenAI to make the exact same mistake Dropbox did: the company somehow convinced itself that it could make enough money selling subscriptions to consumers; Anthropic, meanwhile, realized that it was enterprises who were willing to pay for AI’s massive productivity benefits, even as OpenAI failed to capitalize on their consumer market penetration by refusing to build an advertising product. This is a long-winded way of saying that I don’t think that Apple’s agentic shortcomings are a big deal, at least for now. Agents help you do work and be more productive, and consumers don’t want to work or care about being productive. What they do want to do is watch short-form video, and an iPhone is simply much better at that than any other device ever will be; in that context, Siri being good enough is enough, and it appears that Apple crossed that bar."

• 
  tara_ (@TechByTaraa) reported 32 minutes ago

  Instagram uses Python.
Spotify uses Python.
Dropbox uses Python.
Reddit uses Python.
Netflix uses Python.
Pinterest uses Python.
Quora uses Python.
OpenAI uses Python. productivity never went out of fashion. still think Python is too slow? 👀

• 
  lonesome cowgirl lex (@besosprincessa) reported 35 minutes ago

  Who is down to add to their Dropbox link? 👀👀👀 shoot me a message with your budget and want you wanna see!!

• 
  hani (@fuergnani) reported 40 minutes ago

  I got greedy … if there’re kind sisters who would take the trouble to put the full video on a mega link, dropbox or naver mybox maybe??? 🥹

• 
  Jean-Baptiste Emanuel Zorg (@calibrated_lies) reported 43 minutes ago

  3. Incentivizes Centralizing BlockSpace Market Ahhh the crux of the problem "... high-volume data ...". Bitcoin is a monetary protocol used for monetary txs any other use make Bitcoin useless. Monetary txs are small. If you want data then get a DropBox account.

• 
  Ral K' Thar (@RalKThar) reported 45 minutes ago

  There is an easy to fix things in the uploaded to Dropbox version that Grok garbled. It just makes it so any API key comes up as invalid.

• 
  Detroit Media Magazine (@detroitmediamag) reported 49 minutes ago

  @DropboxSupport I don't know who's running this page but you need to fix the glitch that is going on with your latest update. My Dropbox app worked just fine up until your latest update which was about three or four days ago. Maybe even two days ago. I heavily rely on your services and I need access to my account ASAP. There is nothing but a black screen when I open up my Dropbox app hopefully somebody can get back to me with this problem and hopefully one of your technicians gets to work on your end.

• 
  Shubh (@TheSuperEng) reported 50 minutes ago

  For the past months, tech layoffs have tormented the internet. I studied the biggest layoffs and found the major reasons. Let's look at the layoffs first: 1. Meta: 11,000+ employees / 13% Meta admitted it overestimated post-Covid growth. Revenue slowed, costs were high, and the company moved toward becoming leaner. 2. Google: 12,000 employees / around 6% Google said it had hired for a different economic reality and needed to refocus resources toward its biggest priorities, especially AI. 3. Microsoft: 10,000 employees / less than 5% Microsoft said customers were optimizing digital spending after the pandemic boom, while the company shifted investment toward strategic areas like AI. 4. Amazon: around 30,000 roles / nearly 10% Amazon cut corporate jobs to reduce bureaucracy, improve efficiency, and restructure around AI and faster decision-making. 5. Salesforce: 10% of workforce Salesforce admitted it hired too aggressively during the pandemic and had to resize after customer spending slowed. 6. Spotify: 17% of workforce Spotify said growth had slowed, capital had become expensive, and the company needed to become more efficient after years of heavy investment. 7. Twitter/X: Around 3,700 employees / nearly 50% After Elon Musk’s takeover, Twitter cut roughly half its workforce to slash costs after a massive drop in ad revenue. 8. Snap — 20% of workforce Snap cut jobs after revenue growth slowed sharply. It also shut down non-core projects like games, Originals, and the Pixy drone. 9. Intel: 15,000 roles / around 15% Intel cut jobs because costs were too high, margins were weak, and the company needed a $10B cost-saving plan to stay competitive. 10. Dropbox: 528 employees / 20% Dropbox said demand had softened, the org had too many layers, and it needed to shift focus toward newer growth areas, like AI products. All these layoffs were majorly because of: 1. pandemic overhiring 2. slower revenue growth 3. higher interest rates 4. pressure to improve margins 5. companies cutting management layers 6. money shifting toward AI infrastructure This is majorly conflicting with the idea that AI automation is taking everyone's job. There is absolutely no evidence that AI has caused massive layoffs because of "automation."

• 
  Pelicart (@pelicartza) reported 51 minutes ago

  @lukey_stephens @_avdept real also - dropbox??? why would you pay $5 and not just set up an sftp server

• 
  Ryan Peterman (@ryanlpeterman) reported 51 minutes ago

  Top 3 takeaways from my conversation with @jamesacowling (CTO of Convex, former Senior Principal at Dropbox): 1) Career advice for the AI era - His take was that software isn’t about syntax or algorithms. It’s all about conceptualizing problems and coming up with clean solutions for them. And to build that muscle takes experience. He urged that people shouldn’t stop exercising that muscle or you’ll atrophy be left behind. Use AI but also make sure you aren’t being passive in your learning. The other major point he had was that using Claude Code isn’t that hard if you are a good engineer. The value isn’t in memorizing the details and learning all the latest AI tools. The important part is building things and solving problems that matter. He said you should just ignore Twitter for the most part and focus on what actually matters. 2) Fixing broken team incentives - The problem we discussed is when a team’s identity, mission and name all revolve around a system they own. What happens is these teams end up trying to protect the system rather than doing what is best for the company. The example fix James gave is when he was at Dropbox, he worked on a huge migration to move off of AWS. The resulting team was named after the system they built. He went out of his way to rename the team the “Storage team” instead. The reason this was so important is he felt that the direction of the team should be oriented around the problem they are solving for the company. Otherwise, imagine if moving back to AWS turns out to be better for the business. The team named after the existing system would have natural incentive to battle doing the right thing. He called this phenomenon “system bias” 3) Simple systems are the goal - To the untrained eye, simple systems can seem obvious but actually designing simple systems is much harder than building complex ones. And the key James mentioned is that simplicity reduces operational burden. Simple systems are easier to keep running and debug when they break. I asked him for a concrete example and he shared how Dropbox managed the metadata for where files are actually stored. All they did was have a cluster of 1000 MySQL nodes that stored the block ID and its location. Many people would say it wasn’t sophisticated but all the alternative proposals would ruin observability and simplicity of querying this data. The idea of complexity being incentivized in larger tech companies frustrated him. To him, the goal is to solve the problem not to check off the box for complexity.

• 
  Sara (@monamouroui) reported 52 minutes ago

  Why did Microsoft OneDrive just delete all of my Dropbox files? What a fracking PITA. You just created a huge problem for me. This might make me jump to a Mac. I am so disgusted and frustrated by what Microsoft running Windows 11 just did to my computer. Dozens of years of documents....whoosh. @Microsoft

• 
  Kalshi Finance (@Kalshi_Finance) reported 54 minutes ago

  JUST IN: Dropbox CEO Drew Houston to step down

• 
  Tychique Esteve (@TychiqueY) reported 55 minutes ago

  Day 4 building Verytis in public. I've been pushing hard to find first beta testers. Reddit 1,200+ views, real conversations, zero installs. X engagement, validation, zero installs. Direct DMs sent, read, zero responses. Everyone describes the problem in their own words. Nobody takes the step to test. So today I changed approach. I just submitted to Hacker News the community that broke Dropbox open in 2007. If the problem is real and the solution makes sense, this is where I'll find out. Watching the thread now.

• 
  Blake Heron (@BlakeHer_on) reported 55 minutes ago

  @StartupArchive_ the dropbox and uber examples are the tell. scratch your own itch, ship the fix, discover a million people had the same itch.

• 
  Commonwealth Sentinel (@CwealthSentinel) reported 56 minutes ago

  Intruders spent five months inside a stock exchange executive's email, copying it out slowly and hiding in normal Dropbox and OneDrive traffic. No software flaw, so no patch could fix it. When there is nothing to patch, watching is the defense. Know what normal looks like.

• 
  Music, Film & RE Investments (@investandcreate) reported 60 minutes ago

  @0xajka @Dropbox Have you tried doing the whole uninstall, reinstall? I had to do that one time with Dropbox. It was horrible. Now I have even a worse problem - but it’s not exactly Dropbox’s fault.