Dropbox status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

• Errors (75%)
• Website Down (25%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

City	Problem Type	Report Time
Nottingham	Errors	24 days ago
Guayaquil	Website Down	24 days ago
Flumet	Errors	1 month ago
Irapuato	Errors	1 month ago
Bournemouth	Sign in	3 months ago
Paramaribo	Errors	4 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  160 IQ haver Randy (@MinionTripper) reported 2 minutes ago

  @mittsh why would anyone use dropbox you can just setup an ftp server on a linux machine!

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  Llama (@thellama451) reported 3 minutes ago

  I tracked down these messages in @MaxMillerOH’s Dropbox files. They show the parents getting along with no major conflicts beforehand. If Miller said he was going to kill his ex-wife in front of child (likely), it shows a talent for masking rage and hostility.

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  Crazy Freakin Planet (@FreakinPlanet) reported 7 minutes ago

  @ericzakariasson @bot Why do I need to sign in to Dropbox every time I need to do something with it. Create more persistent connectors and please increase limits for premium+ users. It’s not usable after a couple of hours of light use.

• 
  WPBeginner (@wpbeginner) reported 13 minutes ago

  You have spent months building your WordPress site. What happens the day it suddenly goes offline? 😱 It happens all the time. We have heard several scary stories. A plugin conflict, a bad update, or a security breach can wipe out your complete website without any warning. The scary part is that most site owners assume their host has them fully covered, right up until they actually need to restore. We have tested countless backup tools on our own projects, so we put together the exact methods we trust to keep a site safe. Here is what you will learn: ✅ Pick the Right Method: Compare backup plugins, host backups, and manual cPanel or FTP so you know which fits your skill level. ✅ Back Up the Full Site: Save your database, themes, plugins, and uploads together so you can restore everything, not just your posts. ✅ Automate It With @DuplicatorWP: Schedule daily or weekly backups and send them straight to the cloud so you never have to remember. ✅ Store Copies Off Your Server: Keep backups in Google Drive, Dropbox, or Amazon S3 so one server crash never takes your site and its backup at once. ✅ Restore in Minutes: Use a disaster recovery link to bring your site back even when it is completely broken. Ready to protect all that hard work before disaster strikes? Read our complete step-by-step guide from the link in the comments 👇 (Link is in the thread below)

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  Polsia (@polsia) reported 13 minutes ago

  Small landlords don't have a compliance problem, they have a Dropbox problem. Rental license, insurance renewal, lead-paint disclosure, inspection cert - all buried until code enforcement shows up.

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  Sean Knox (@Opp_Knox) reported 15 minutes ago

  @dhh One drive is the only thing keeping me on Mac/windows. Personal I’m down to switch to Dropbox or self hosted. Business I can’t.

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  Shadow_Vortex_2025 (@Shad0wV0rtex) reported 16 minutes ago

  @FrancoisOlwage @bot I ran into a similar issue just trying to connect Dropbox, ClickUp, and Google Sheets, and all my tokens were already gone.

• 
  Lowkea (@lowkea713) reported 18 minutes ago

  Dropbox if you could please fix your self I have an uncomfortable amount of music in your app and now I can’t log in

• 
  Saurabh | Celsius 233 (@Celsius233Books) reported 20 minutes ago

  @colemickens @Dropbox lenovo and security issues...takes one back to the 2015 Superfish scandal where lenovo was visually scanning every single webpage you visited to sell ads

• 
  Ricky Shah (@RickyShahatty) reported 20 minutes ago

  @Claudio_PNW @tax_birdie @AMandoSch Miller wanted the Dropbox released publicly. It is entirely up to the attorney to screen it. A bad client should make an attorney double down their efforts.

• 
  Christopher Bailey (@LexBaileyAI) reported 20 minutes ago

  @TetraspaceWest At Fitbit we hired a half dozen people from Jawbone who brought everything cleverly hidden in Dropbox. They got prosecuted. Decade later, companies kaput but Fable found it, processed it and now it’s intermixed in various *** repos and Huggingface. Is nVidia now in trouble?

• 
  Arthur Terrell Vaughn (@ArthurV36405381) reported 26 minutes ago

  @patmendoza6745 I know not of any of those specifications, but I still can’t figure out what the issue is with persistent memory, why can’t I just have a dropbox online that it can constantly access every single chat and conversation?

• 
  Joachim Voth (@joachim_voth) reported 26 minutes ago

  @DropboxSupport why can I only use one core for indexing? Most machines have MANY nowadays. Download speed is not the issue, it is almost always the ultra-slow indexing that dropbox does with only one CPU core active. Am I seeing this right? Why can we not dedicate 5 or 8 cores to something that really slows down your users?

• 
  Hago Community (@HAGOCommunity) reported 28 minutes ago

  AI Internal Search Agent: An Intelligent Agent for Searching Company Information Many companies struggle with information being scattered across multiple systems and files. Policies may be stored in Google Drive, documents in SharePoint, conversations in Slack or Microsoft Teams, customer data in a CRM, while internal procedures may be stored in Notion or Confluence. When an employee needs specific information, they may have to search in several places, ask a colleague, contact a manager, or open multiple files before finding the correct answer. This is where an AI Internal Search Agent can help. This agent is an AI-powered system that can search across different company data sources, understand an employee’s question, and provide a direct answer based on the internal information available to that employee. How Does the Agent Work? The agent can be connected to the systems and platforms used by the company, such as: Google Drive SharePoint Notion Confluence Slack Microsoft Teams CRM systems Internal databases PDF files Internal documents Company policies Standard operating procedures Employees can then ask questions in natural language instead of manually searching through multiple systems. For example: “What is the company’s travel expense reimbursement policy?” Or: “Where can I find the latest version of this customer’s contract?” Or: “What are the steps for adding a new customer to the system?” Or: “Who is responsible for this account, and what was the latest update?” The agent searches the sources the employee is authorized to access and provides the most relevant answer. The Problem It Solves The main problem is usually not that the company lacks information. The problem is that employees do not always know where that information is located. An employee may spend time: Searching through multiple folders. Opening several documents. Reading old conversations. Asking coworkers where information is stored. Trying to identify the latest version of a document. Searching across different business systems. This creates unnecessary delays and wastes employee time. Instead, the employee can simply ask the AI agent and receive an answer within seconds. A Practical Example Imagine an employee wants to know the process for purchasing new software for their department. In a traditional workflow, the employee may search through emails, ask their manager, and browse company folders until they find the correct policy. With the AI agent, the employee could simply ask: “What is the process for purchasing software that costs more than $5,000?” The agent could search the company’s internal policies and respond: “Purchases above $5,000 require approval from the department manager first. The request must then be submitted to Procurement and approved by the Finance department.” The agent can also provide a link or reference to the original policy document used to generate the answer. Searching Customer Information The agent can also be used to search customer-related data. For example, a sales employee could ask: “What was the latest agreement with customer ABC?” The agent could search the CRM, internal notes, documents, and customer-related conversations before providing a summary. For example: “The latest meeting with the customer was on August 12. The customer is interested in the Enterprise plan and requested a revised proposal before the end of the month.” This allows the employee to understand the current status of the account without manually searching through a long history of notes. Searching HR Policies Employees can also use the agent to get answers about internal HR policies. For example: “How many annual vacation days do employees receive?” “What is the remote work policy?” “How do I request time off?” “What is the process for business travel?” Instead of sending these questions repeatedly to the HR department, employees can receive answers directly from the AI agent based on official company policies. Supporting New Employees One of the most useful applications of an AI Internal Search Agent is employee onboarding. New employees often have many questions, such as: “How do I request a laptop?” “How do I access the internal system?” “Where are the team files located?” “Who approves expenses?” “How do I submit an IT support request?” The AI agent can act as an internal assistant throughout the onboarding process and provide immediate answers to these questions. Respecting Employee Access Permissions One of the most important features of the agent is permission management. Not every employee should have access to every piece of company information. For example, some documents may contain sensitive information related to payroll, contracts, human resources, finance, or executive management. The agent should therefore respect each employee’s existing access permissions. If an employee does not have permission to access a specific document, the AI agent should not use that document when generating an answer. This allows the company to provide intelligent internal search while maintaining appropriate data access controls. Showing the Source of the Answer The agent should not only provide an answer. It should also show the source of the information whenever possible. For example: “According to the company travel policy updated on May 3…” The employee can then open the original document and verify the information. This helps reduce the risk of employees relying on outdated or incorrect information. Detecting Outdated or Conflicting Information The agent can also be designed to identify conflicting information. For example, it may find two different documents containing different instructions about the same company policy. Instead of selecting one version randomly, the agent could alert the employee or administrator: “There are two documents containing different instructions regarding the remote work policy. The most recent document was updated in June.” This can also help companies improve the quality of their internal knowledge management. Moving From Search to Action The system can be developed to do more than simply search and answer questions. For example, an employee may ask: “How do I add a new customer?” The agent can first explain the required steps. The employee can then say: “Start the process.” The agent could create a checklist, create a new record in the CRM, send a request for the required documents, and notify the employee about the remaining steps. At this point, the system moves from being an AI Search Agent to becoming an AI Operations Agent. Example Inside a Sales Team A sales representative could ask: “What are the most important things I should know about this customer before the meeting?” The agent could search the CRM, previous notes, proposals, and communications before creating a summary that includes: Company size. Products the customer is interested in. Date of the latest meeting. Previous objections. Estimated deal value. Recommended next steps. This allows the sales representative to prepare for the meeting without spending significant time searching for information. Example Inside Customer Support A customer support employee could ask: “How was this problem solved in the past?” The agent could search previous support tickets and the company knowledge base to find similar cases and show the solutions that were previously used. This can reduce ticket resolution time and help new support employees solve customer problems more efficiently. Data Sources the Agent Can Connect To The agent can potentially connect to many different systems, including: Google Drive Microsoft SharePoint Slack Microsoft Teams Notion Confluence Salesforce HubSpot Dropbox OneDrive ERP Systems CRM Systems Internal Databases PDF Documents Excel Files Company Policies Employee Handbooks Customer Records The more organized and up-to-date the company’s information is, the more useful and reliable the agent becomes. Benefits for the Company An AI Internal Search Agent can help a company: Reduce the amount of time employees spend searching for information. Reduce repetitive questions between employees. Make policies and procedures easier to access. Help new employees become productive faster. Improve knowledge sharing across departments. Reduce dependence on individual employees who know where everything is stored. Make customer and project information easier to access. Reduce the time required to find the correct documents. Improve the speed of decision-making. How Can the Company Measure the Agent’s Value? The company can measure the value of the system by calculating how much time employees previously spent searching for information. For example, if 200 employees each spend 20 minutes per day searching for files or asking coworkers for information, that represents more than 66 hours of employee time every day across the company. If the agent can significantly reduce that time, the financial value of the system becomes easier to measure. The company can also track: Average time required to find information. Number of questions answered by the agent. Number of manual searches avoided. Reduction in repetitive questions sent to HR and IT. Customer support resolution time. Time required to prepare employees for meetings. What the Final Agent Workflow Could Look Like The employee asks a question ↓ The agent understands the request ↓ It identifies the relevant data sources ↓ It checks the employee’s access permissions ↓ It searches the company’s internal data ↓ It selects the most relevant information ↓ It provides a concise answer ↓ It shows the source of the information ↓ If authorized, it can also perform the requested action In this way, an AI Internal Search Agent becomes a private intelligent search engine for the company, allowing employees to access internal knowledge quickly instead of wasting time searching across files, systems, and conversations.

• 
  Christopher Doyle (@djfunboy) reported 29 minutes ago

  @iamlukethedev CLI updates changed the signed binary and dropped macOS permissions Dropbox/TCC made jobs work interactively but failed headless (this took some time to figure out) Claud auth refresh broke and continue to break despite multiple attempts and setup tokens. Agent confusing to use API vs subscriptions. Article jobs failed on missing configs, QA turn limits, and clunky validataion Digest existed but failed to pick up silent failures Some jobs reporting done while producing nothing, without a final artifact verification I am an experienced builder but also self/agent taught so these are mostly setup and validation issues. My bigger point is that these take work and especially the more complex tasks. I am still early and I have put more work than value created but I can see the light at the end of the tunnel.

• 
  Gabriellathebadbadfrenchmaid (@Gabriella50726) reported 30 minutes ago

  @AngryBeaverABM @DarkShadow1948 It took me a while to upload it. It was slow. But my computer has so many pages and tabs for work, so that gets slowed down by that and Dropbox cuz the files are so big

• 
  Greg Ceccarelli (@gregce10) reported 36 minutes ago

  @kunchenguid no one will disagree with that sentiment. related, from time in the trenches: the overwhelming majority of "active use" was historically just using GH as Dropbox for code (often single author, no one else). Memory a bit fuzzy but think about all of the things you can do on GitHub: 1. Core ***: Create, Clone, Fork, Commit, Etc 2. Collab: Issues, PRs 3. CI/CD: Actions, Checks, Webhooks, etc 4. Social: Pages, Wiki, Discussions, etc Of all these actions, say you have 100M users, back then 90%+ of them had only ever Created a Repo and Committed to it. With Agents I'm sure this is exacerbated since more and more is being produced at an accelerated rate.

• 
  Ishita Sethi (@Ishita__Sethi) reported 39 minutes ago

  @LoganOpSec that dropbox bit is the part that sticks. recovery without revoking access is just half a fix.

• 
  Ed Giansante (@edugiansante) reported 39 minutes ago

  community is not a Slack channel. I've been building communities for 15 years across Zynga, Dropbox, Wix, Persona, and my own project Edublin. And the biggest misconception I still hear is: "we launched a Slack, so we have a community." You don't. Slack, Discord, forums, Circle... those are all tools. Community is what happens when people trust each other enough to be honest. I've seen companies spend six figures on community platforms and end up with a ghost town. I've also seen a group chat of 12 people generate more value than a 10,000 person Slack. The difference is the architecture: who's in the room, how they got there, what the norms are, and whether people feel safe enough to say what they actually think. At Dropbox, we had 400 million users. The "community" wasn't a platform, it was the trust between power users who helped each other solve problems the support docs couldn't. They needed to know they were talking to someone who understood their situation. At Wix, I built an 80K partner community. The platform was secondary. What mattered was that web designers felt seen by a company that historically marketed to DIY users. The community was the signal that Wix took professionals seriously. Edublin started as a blog answering questions for Brazilian expats moving to Ireland, with no dedicated platform or app. It became the largest community of its kind because the trust was real. People showed up because they knew they'd get an honest answer. Community is trust. Community is the reason someone comes back. Every time I evaluate whether a community is working, I ask one thing: would these people show up even if the tool disappeared? If yes, you have something real. If not, you have a group chat.

• 
  More Gravy (@lotsmoregravy) reported 39 minutes ago

  @FFT1776 Deputize our military and send them to literally every last damn polling station and dropbox in the United States of America. Every last damn one. Give them the authority to handle **** on the spot. Problem solved.

• 
  Nell AI Labs (@nellaiorgs) reported 40 minutes ago

  Three traits make a startup idea look bad because most founders run from all three, which leaves the idea sitting there for whoever doesn't. 1. Hard to get started Stripe is the textbook case. Thousands of developers hit the exact same broken credit card integration and knew it sucked. Nobody built the fix, because it required a special bank deal and deep infrastructure knowledge nobody wanted to acquire. That friction wasn't a warning sign. It was the moat. 2. Boring Gusto makes payroll software. Nobody's passionate about payroll. That's precisely why it sat unsolved — every "fun" idea gets fought over by ten founders, every boring one gets ignored by all of them. And here's the part people miss: six months into any startup, fun or boring, you're doing the same thing — writing code, fixing bugs, talking to users. The initial excitement of the idea has almost no correlation with how much you'll enjoy running the company. 3. Already has competitors Dropbox was the 20th file storage company at launch. Founders read "20 competitors" as a red flag. It's the opposite and evidence of real demand which nobody's nailed it. Zero competitors usually means zero market, not first-mover advantage. Founders optimize for what looks easy, not what actually works. The gap between those two is exactly where the good ideas live.

• 
  David Carcelli (@DavidCarcelli) reported 41 minutes ago

  @Dropbox dude if you guys don’t get rid of this Face ID requirement I’m done. I make music and I also use a cpap. I have no problem finding something better than this nonsense. I’m asking for help not aiming harm.

• 
  Mikemira (@storiesbyohama) reported 42 minutes ago

  Twitter did not explode online first. It exploded in a hallway. In 2007, Twitter was still small. Most people online did not care. So the team did not try to shout at the whole internet. They went to SXSW. They put two big screens in the corridor. People at the event sent a text. That text showed up on the wall in front of everyone. One person posted. Ten people saw it. Then those ten posted too. That is how usage jumped. Not from a giant ad. From one room full of the right people. This is the growth lesson most founders miss. You do not need the whole market on day one. You need one place where your first users already stand. A campus. A conference. A WhatsApp group. A Discord. One street. One event. Dropbox did this on Hacker News. Tinder did this at campus parties. Airbnb did this when hotels ran out of rooms. If signups are slow, stop spraying ads everywhere. Find the one room. Make the product visible there. Let people watch other people use it. That is how early growth actually starts. I'm Miracle Ohama, a Growth Marketer helping B2B SaaS & tech companies find and fix revenue leaks across their funnel, I fix Growth Funnels & build real experiments that increase ARR.

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  Vladislav Zharkov 👾 (@_vladislavzh) reported 46 minutes ago

  I have zero industry experience. None. I don't know how to use issue trackers, I need a GUI for version control, I deliver my files through Dropbox. I don't have templates, I restart or reuse every time. I don't use industry standard tools, I don't know workflows and pipelines.

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  Dito (@morpiggg) reported 46 minutes ago

  @1password i miss the old dropbox with list of accounts to login instead of moving my mouse to to the top center of the page. how do i revert?

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  M.Ellis (@MEllisPhotograp) reported 47 minutes ago

  @DropboxSupport erm different wifi nope or is this a suggestion should it be possible ? if so then no my internet signal can be hit or miss at times but never had this issue before... Also shared a file earlier for someone near me to edit using ipad app but photos failed to appear on ipad ?

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  abheet nigam (@MaginAbheet) reported 47 minutes ago

  Dropbox rejected billions of dollars of acquisition offers only to later realise down the line that they were building a feature not product. Which other companies show a similar pattern today?

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  Noise (@NoiseesoiN) reported 48 minutes ago

  @esrtweet @EricRichards22 What's funny is that having gigabit on my end isn't the issue. It's connecting to servers which have enough bandwidth to feed it. My line can pull lots of data, but when I'm connecting to Dropbox, I'm lucky to get a third of that (and usually a tenth).

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  Sridhar Katakam (@srikat) reported 48 minutes ago

  Tips to new @OmarchyLinux users from a new Omarchy user 1. If you are coming from a Mac and have installed Omarchy on a Windows machine: Your keyboard most likely has start button and then the Alt button. Swap these so Super key becomes command where the left thumb usually rests. I asked Claude Code to do this for me. 2. If your mouse has a scrollwheel: Super + mousewheel scroll up and down switches desktop spaces. This is besides the usual Super + <number> and Super + Tab / Super + Shift + Tab to switch spaces. In addition to these, I have AI set up Ctrl + Alt + arrow. 3. Missing Alfred/Raycast? Install omacast. 4. If your laptop is connected to an external monitor with bluetooth mouse and keyboard and you find that the computer is not waking up (after you walk away for a while) when you press any key or move the mouse, ask AI to fix this for you. 5. The default font size of text in Claude Code is 12px which is small for my aging eyes. Ask AI to change it to 16px. 6. Todoist does not have a native app for Linux and so if you miss its Quick Add feature, ask AI to set this up. It added the functionality and assigned Super + Q to it. Later, I came to know there's a community plugin for it. But I am happy with what Claude did. 7. If you use Dropbox, chances are, the total available space in your account is not accurate because it is hardcoded in Omarchy at this time. Ask AI to fix this for you. 8. If/when the fan in your computer is spinning fast and is noisy, ask AI to find out the reason and fix. In my case, it turned out to be Performance profile in the Lenovo laptop. Claude changed it to Balanced and now it's all fine. 9. Get familiar with keyboard shortcuts.

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  Nikki Gist (@NikkiNic9384) reported 50 minutes ago

  @Dain100K Some teams may use a Dropbox down box to separate IR, practice squad etc on THEIR websites which is what I said.