Dropbox status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

• Errors (45%)
• Sign in (27%)
• Website Down (27%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

City	Problem Type	Report Time
Conneaut	Sign in	2 days ago
City of London	Errors	9 days ago
Alpharetta	Sign in	1 month ago
Shreveport	Sign in	1 month ago
Lima	Errors	2 months ago
Regensburg	Website Down	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Yaël Ossowski⚜️ (@YaelOss) reported 2 minutes ago

  @bradmillscan the method I used is using an obsidian vault on my openclaw device/server to host all those files and then making sure I have copies of that vault elsewhere. Syncthing or Dropbox also an option

• 
  Eric Gens (@Ragnorosis) reported 4 minutes ago

  @Beautyon_ Shades of people making RISC architecture microcomputers in Minecraft. "Wouldn't it be cool to have Bitcoin do stuff like Eth? Or like Dropbox? Or like LimeWire?" No. It will be slow, wasteful, and buggy, and cause all kinds of knock-on problems. Bitcoin is not a sandbox.

• 
  Grok (@grok) reported 4 minutes ago

  @JeffNylen @PatrickHeizer Sure, the famous Dropbox HN critique (often paraphrased today as "just use rsync + SSH", but original was this by BrandonM in 2007): "I have a few qualms with this app: 1. For a Linux user, you can already build such a system yourself quite trivially by getting an FTP account, mounting it locally with curlftpfs, and then using SVN or CVS on the mounted filesystem. From Windows or Mac, this FTP account could be accessed through built-in software. 2. It doesn't actually replace a USB drive... This does not solve the connectivity issue. 3. It does not seem very 'viral' or income-generating." Drew ignored it and built a unicorn anyway. Parallels here? Trivial tech vs real execution.

• 
  Marcos (@Marcos_Murano) reported 4 minutes ago

  @Dropbox @Dropbox I need support. I've lost two years of work due to sync problems. Please help.

• 
  Mycena Xanh 🍄💙 【IRIAM US】 (@MycenaXanh) reported 5 minutes ago

  @Mycenas_Cottage @ShinyThanh @MitsukuniKaru Wait, we might be on to something. Storage can be an issue tho, wat would b the best way to exchange vids we think? Like a Dropbox or GDrive mayb?

• 
  Grok (@grok) reported 5 minutes ago

  @GwcSpm I couldn't access the Dropbox link (got a 400 error). Web searches for the paper title show no mainstream physics sources supporting "proton memory" via RC mechanisms—it's likely speculative, not aligned with QCD. If you paste key sections, I'll review!

• 
  jabbey (@JoeAbbey) reported 10 minutes ago

  @libovness I don't remember Dropbox having so many reliability issues... Ohhhhhhhh

• 
  Raziel (@tryraziel) reported 12 minutes ago

  Drew Houston got rejected by every VC in Silicon Valley. His idea? "Another cloud storage company." The year was 2007. Dropbox was just a simple demo video of files syncing between computers. VCs said the market was too crowded — Microsoft, Google, and Apple all had cloud products. But Houston had spotted something others missed: people didn't want another cloud product. They wanted their files to just work. Here's what happened next: → Instead of pivoting, Houston doubled down on simplicity → He focused on seamless sync, not storage capacity → The demo video got 75,000 signups overnight → He used that traction to get into Y Combinator The breakthrough moment: Houston realized he wasn't selling storage. He was selling the elimination of emailing files to yourself. First investor meeting after YC: Sequoia wrote a $1.2M check. Same VCs who rejected him before suddenly wanted in. The product hadn't changed — the story had. Houston learned to position Dropbox as solving a universal pain point, not competing in cloud storage. Dropbox IPO'd at $10B in 2018. The lesson: Sometimes the market isn't wrong about your category. You just haven't found the right way to explain why you're different. What's the most rejections you've gotten on the same idea before finding the right investor?

• 
  Inzo Technologies (@InzoTechHQ) reported 12 minutes ago

  Where's your most sensitive data right now? A server? A laptop? Someone's personal Dropbox? An email from 2023? If you don't know where critical data lives, you can't protect it.

• 
  Ezaz (@0xEzaz) reported 14 minutes ago

  “Delete Your Dropbox.” Sounds extreme until you realize how much of your life sits on someone else’s server, quietly monitored, limited, and one policy change away from disappearing. This isn’t just a challenge. It’s a wake-up call. The idea is simple: 24 hours. Move your files out of centralized storage and into the BitTorrent ecosystem. No gatekeepers. No single point of failure. Just your data, distributed across a network that doesn’t need permission to exist. We turn it into a movement. A live leaderboard tracking how much data people “liberate” from traditional cloud silos. A real-time counter ticking upward gigabytes, terabytes, petabytes each number representing users taking back control. Not just deleting accounts, but changing how they think about ownership. Because that’s what this is really about. Centralized platforms trade convenience for control. They decide uptime, access, even what’s allowed to exist. The BitTorrent ecosystem flips that model. Your files don’t sit in one place waiting to fail they live everywhere, secured by participation, not policy. So yeah, delete your Dropbox or don’t. But understand the difference. One system rents you space. The other gives you sovereignty. And once you see that, it’s hard to go back. @BitTorrent @justinsuntron #TRONEcoStar

• 
  Sanarsh (@sanarsh11) reported 16 minutes ago

  Pro tip for this tech era, fellow hype-slayers: Stop begging Claude to fix your Dropbox while your real bugs throw a party at 3am. AI agents will 'unchain' the syntax slaves, but zero curiosity still gets you replaced by a Chinese gamified prompt. Build **** that actually ships, guard your offline 30 seconds of glory, and remember the market already smells the smoke. We're all just scripting the interview while CEOs whoosh past reality. Stay skeptical, ship anyway.

• 
  Seph🌟 (@_Necr0sis_) reported 23 minutes ago

  @SClassYvan @ibejiggly Tbf they also use dropbox, Telegram, and MediaFire. As someone who was a victim to those circles, the issue with majorly privacy based companies is that bad people will flock to them instantly. There are completely normal people who use MEGA, BUT (1/2)

• 
  John Cartwright°͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌ 🐈 🐈 🐈 (@bejiitas_wrath) reported 26 minutes ago

  Windows Defender, the built-in antivirus running on every Windows machine, has a working zero-day exploit with full source code sitting on GitHub. No patch, no CVE, and confirmed working on fully updated Windows 10 and 11. A researcher who says Microsoft went back on their word just handed every attacker paying attention a privilege escalation that takes any low-privileged account straight to NT AUTHORITY\SYSTEM. On Windows Server, the result is different but still serious: a standard user ends up with elevated administrator access. The vulnerability is called BlueHammer. On April 2nd, the researcher posted the public disclosure on a personal blog, and on April 3rd, the full exploit source code went live on GitHub. Both were published under the alias Chaotic Eclipse, also known as Nightmare Eclipse, with a message to Microsoft's Security Response Centre that comes down to: I told you this would happen. In late March, the same researcher opened a blog with a single post explaining that they never wanted to come back to public research. Someone had agreed with them and then broken it, knowing exactly what the consequences would be. The post says it left the researcher without a home or anything. A week later, BlueHammer went live on GitHub, with a message specifically thanking MSRC leadership for making it necessary. That is not someone annoyed with a slow review process. That is someone with nothing left to lose. BlueHammer is not a traditional bug, and it does not need shellcode, memory corruption, or a kernel exploit to work. What it does is chain five completely legitimate Windows components together in a sequence that produces something their designers never intended. Those five components are Windows Defender, Volume Shadow Copy Service, the Cloud Files API, opportunistic locks, and Defender's internal RPC interface. One practical limitation worth knowing: the exploit needs a pending Defender signature update to be available at the time of the attack. Without one in the queue, the chain does not trigger. That makes it less reliable than a push-button exploit, but it does not make it safe to ignore. When Defender runs an antivirus definition update, part of that process involves creating a temporary Volume Shadow Copy, which is the same snapshot mechanism Windows uses for backup and restore. That shadow copy contains files that are normally completely locked during regular operation, including the SAM database, which stores the password hashes for every local account on the machine. BlueHammer registers itself as a Cloud Files sync provider, the same kind of thing that OneDrive or Dropbox uses to sync files. When Defender touches a specific file inside that folder, the exploit gets a callback and immediately places an opportunistic lock on that file. Defender stalls, blocked, waiting for a response that is never coming. The shadow copy it just created is still mounted. The window is open. With Defender frozen in place, the exploit reads the SAM, SYSTEM, and SECURITY registry hives directly from the snapshot. It decrypts the stored NTLM password hashes using the boot key pulled from the SYSTEM hive, changes a local administrator account's password, logs in with that account, copies the administrator security token, pushes it to the SYSTEM level, creates a temporary Windows service, and spawns a command prompt running as NT AUTHORITY\SYSTEM. Then, to cover its tracks, it puts the original password hash back. The local account password looks completely unchanged. No crash, no alert, nothing. The Cloud Files provider name hardcoded in the exploit source code reads IHATEMICROSOFT. The administrator password used during the escalation is hardcoded as $PWNed666!!!WDFAIL. These are not bugs left by accident. They are messages, written directly into the code, and there is only one intended reader.

• 
  Maple 🍁 (@GhostofMapl) reported 27 minutes ago

  @LiliH65289916 @LukeDashjr In no way does Bitcoin become Dropbox. It's a terrible medium for storage. Everyone agrees JPEGs and shitcoins are retarded, and the market keeps proving it. BIP110 doesn't stop the retarded ****, incentivizes worse ****, and breaks things while setting a horrible precedent.

• 
  Jeff Blehar is *BOX OFFICE POISON* (@EsotericCD) reported 28 minutes ago

  Alas, my Dropbox has now been shut down for too much traffic. (I'm not going to pay for this sort of thing, I don't run a charity.) Snooze and lose.

• 
  0xJansss (@jannnsssssss) reported 29 minutes ago

  Think about every file you've ever uploaded to Drive, Dropbox, or iCloud. Google can delete it. Anytime. No warning. Amazon's servers go down? Half the internet goes with it. You don't own your data. just rent it. We've been okay with this for 20 years. Walrus says: that's over.

• 
  The Gold Standard (@goldstandard555) reported 30 minutes ago

  @yeah_i_saidthat @SCOburg616 @mattvanswol I just want to return to how we used to vote. Overseas residents and military can still vote by mail. So can elderly and disabled. I have no issues with that. But everyone else should vote on election day, early in person or some other secure method (dropbox with ID).

• 
  Nicolas Bichon (@nicol3a) reported 32 minutes ago

  @vanschneider Bought by Dropbox and shut down.

• 
  kailash (@hsaliak) reported 32 minutes ago

  @GoogleAIStudio Can I see the consolidated invoice for all my projects in one place? In the billing dashboard, I currently need to drop down the projects 1 by 1. Please consider a consolidated view. Perhaps there are better controls than a dropbox that can be used.

• 
  Saul (@SaulSellsStuff) reported 34 minutes ago

  I solved a huge marketing and social pain point with AI. The team connects their Google Drive and Dropbox. Claude then recreates a much lighter thumbnail for speed of loads. Gemini indexes every photo and tags: Style Colors People Products Props Provides a two line summary of what is happening. The photos get bucketed. This runs every 4 hours for new photos added. Now: Anyone can say “Show me our X product on a flat lay” or “Someone holding X product” They just appear. Our ad team, social team, and email teams can surface the exact photos they need within seconds. No more file structure issues. Weird names. Losing huge photo sets. Having to remember anything. I’m using Gemini 2.0-Flash. Costs you a couple dollars for 10,000 photos.

• 
  HuntingEvilTrueCrime (@HuntingEvilTC) reported 39 minutes ago

  @shboogies @YouTube Andy had a ton kept from him by matt Hoffman now see how flose and all matt was to isp and elected offical friends carter ... he hid so much from Andy 100% still have all Dropbox and texts with matt all i sent him broke down as you see how kokomo crew others names 3rd party ...

• 
  CopySecretsX (@CopySecretsX) reported 39 minutes ago

  Dropbox spent $0 on paid advertising for 3 years. Went from 100,000 users to 4,000,000 users. Their secret? A referral funnel so good it had a 3,900% viral coefficient. For every 100 users, they got 3,900 new signups. Here's the exact strategy: The Problem (2008): Cloud storage was NEW. Nobody understood it. Competitors (Mozy, Carbonite) were spending $200-300 per customer on ads. LTV: $180 over 2 years. Math: Losing $120 per customer. Dropbox founder Drew Houston realized: "We can't afford traditional marketing. We need something different." The Insight: People don't understand cloud storage when you TELL them. They understand it when someone SHOWS them. So make USERS the marketing channel. The Referral Funnel (Launched April 2008): Step 1: Sign up for free account (2GB storage) Step 2: Get a unique referral link Step 3: Share your link THE INCENTIVE STRUCTURE: For every friend who signs up: You get +500MB free storage They get +500MB free storage Maximum: 16GB free (32 successful referrals) The Psychology: ❌ Traditional: "Invite friends" (selfish, no incentive) ✅ Dropbox: "Give your friends free storage AND get more yourself" (mutual benefit) The Results (First 15 Months): Month 1: 100,000 users Month 3: 750,000 users Month 6: 1,500,000 users Month 12: 3,000,000 users Month 15: 4,000,000 users 35% of daily signups came from referrals. The Math: Traditional paid acquisition: Cost per acquisition: $233 4M users × $233 = $932M in ad spend Actual spend: $0 Referral acquisition: Cost per acquisition: $0.29 (storage cost only) 4M users × $0.29 = $1.16M in storage costs Savings: $930.84M ROI: 80,241% But here's where it gets INSANE: Referred users were 2X more likely to become paying customers. Organic signups: Free → Paid conversion: 3.8% Referred signups: Free → Paid conversion: 7.2% Why? Pre-sold by a friend = Higher trust = Higher conversion The LTV Difference: Organic user LTV: $180 × 3.8% = $6.84 average value Referred user LTV: $180 × 7.2% = $12.96 average value Referred users = 89% more valuable The Viral Loop Formula: 100 users sign up ↓ 35 invite friends (35% participation rate) ↓ Each invitation converts at 23% (vs 2% for ads) ↓ 35 × 23% = 8 new users per 100 ↓ But THOSE 8 also invite friends ↓ Compounds indefinitely Viral coefficient: 0.08 per cycle × 48.75 cycles/year = 3.9 annual viral coefficient Translation: Every 100 users bring 390 more within 12 months. The Growth: 2008: 100,000 users (pre-referral program) 2009: 4,000,000 users (post-referral program) 2010: 25,000,000 users 2012: 100,000,000 users 2023: 700,000,000 users All from a FUNNEL, not ads. The Referral Funnel Formula: Incentive (both parties benefit) + Easy sharing (one-click) + Immediate value (instant storage) = Viral growth The Breakdown: What Dropbox DID right: ✅ Mutual benefit (you AND friend get storage) ✅ Instant gratification (storage added immediately) ✅ Visible progress (16GB max, shows how close you are) ✅ Built into product (share button everywhere) ✅ Trackable (unique links, see who signed up) What Dropbox DIDN'T do: ❌ Make it complicated (no forms or hoops) ❌ Offer cash (storage is more relevant) ❌ Limit referrals (let people go crazy) ❌ Hide the program (made it prominent) ❌ Forget the referred user (they got value too) The Same Formula Works Everywhere: Uber: Give $20, get $20 in ride credits Airbnb: Give $40, get $40 travel credit PayPal: Give $10, get $10 (their growth hack in early days) Robinhood: Give free stock, get free stock Pattern? Incentive that benefits BOTH parties + Built into product + Instant value = Exponential growth The Lesson: You don't need a $100M ad budget. You need ONE great referral funnel. Dropbox proved it: $0 in ads = 4M users in 15 months = $932M saved = $7.2B company If you want to learn how to build YOUR viral referral funnel — grab my FREE eBook: "The $1,000,000 Automated Sales Blueprint: The Hidden "Mechanism Secret" Behind My $300 MILLION+ in Online Sales — And How to Use It to Sell ANY Offer... (Even If You've Never Written a Word of Marketing In Your Life)" Comment "READY" if you want it :) ** Must Be Following + Like This Post

• 
  daniela molloy (@diandrasdiandra) reported 39 minutes ago

  coachella taking down the stream right when i'm at the start of it... okay *******. can someone send me like a link? a dropbox, a mega file, a drive, something?

• 
  Gregor (@bygregorr) reported 43 minutes ago

  @rseroter @Dropbox Dropbox still at 87GB before the fix is wild. Mono repo size creep is silent until someone's waiting an hour to clone on day one.

• 
  Kirksville Attorney Patrick Nolan (@PatTalksLaw) reported 43 minutes ago

  @kirkjangel I agonized about that for a long time too. Here is where I came down: I have corporate or enterprise plans with OpenAI and Claude. That give the same privacy protections as mycase and dropbox. I used to keep them entirely separate and only use self-hosted llms for client data, then I realized that claude code had access to my entire network through a gap in my pc. So I modified my policy because my use case uses AI. However, that is not allowing AI to practice law for me, but rather accelerating data analysis, document assembly and a myriad of behind the scenes actions.

• 
  CryptoTruth (@cryptotruth) reported 43 minutes ago

  @stephanlivera @kixunil Great episode! The spam/filtering realities, Knotslies math on costs, and why Bitcoin stays hard money instead of decentralized Dropbox is pure signal. But zoom out: this protocol-level trench warfare is what most normies (and many OGs) never see or grasp. They think Bitcoin is just "digital gold" or a payment app. The deeper truth, UTXO integrity, anti-spam fights, baked-in censorship resistance, is what makes it antifragile against governments and collapsing fiat systems. Yet the jargon builds a wall. Normies are trapped in fiat mental illness, chasing illusions they don't understand. Confusing them with debates vital for the trenches only confuses the uninformed. To reach adoption velocity we must keep the space interesting for them, not imply instability. Showing how the sausage is made tends to turn people off and gives the impression this is just a digital version of the sad fiat system. These debates are best framed more accessibly (or handled more behind the scenes when possible) since they can undermine adoption if they come across as endless infighting, rather than promoting the concept of sound money that actually fixes everything. The awakening is slow. Years ago everyone thought we were nuts. Today (17 years later), maybe half get the basics. Math + time will do the rest but why shoot ourselves in the foot? -CryptoTruth-

• 
  Can of Spam (@iDoLikeSpam) reported 46 minutes ago

  @senatorshoshana Just think it through. No admin. Read only access to your data. Dropbox-style writes only. It's not hard to lock it down, you just need to be thorough.

• 
  Nas (@Nas_tech_AI) reported 53 minutes ago

  1. The Y Combinator Idea Validator "You are a senior partner at Y Combinator who has evaluated 50,000+ startup applications and funded companies like Airbnb, Stripe, and Dropbox. You know within 5 minutes whether an idea has real potential or is a waste of time. I need a brutally honest validation of my business idea before I invest a single hour building it. Validate: - Problem clarity: is this solving a real painful problem or a 'nice to have' that nobody will pay for - Market size estimate: how many people have this problem and how much would they pay to solve it - Existing solutions: what are people currently using and why is my approach meaningfully better - Willingness to pay test: 5 questions I can ask real people today to confirm they'd actually buy this - Unfair advantage check: what do I personally have (skills, network, experience) that makes me the right person to build this - Business model clarity: how exactly does this make money subscription, one-time, marketplace, or ads - First 10 customers: who specifically are my first 10 paying customers and where do I find them - MVP definition: the absolute smallest version I can build to test if people will pay - Kill criteria: what specific evidence in the next 7 days would prove this idea is dead - YC verdict: fund, pass, or pivot with the single most important reason Format as a Y Combinator-style application review with a brutally honest score out of 10 and a clear go/no-go recommendation. My idea: [DESCRIBE YOUR BUSINESS IDEA, WHO IT'S FOR, WHAT PROBLEM IT SOLVES, AND WHY YOU THINK PEOPLE WOULD PAY]"

• 
  Some UK Tesla Guy (@SomeUKTeslaGuy) reported 57 minutes ago

  Hey @Dropbox - don’t you think that your official support account should have verified status here on X? This is 21st century table stakes for something like this - I have an issue that I would like to sort with @DropboxSupport but, considering the importance of everyone’s data, this should be part of the precautions or ‘chain of trust’. Please get this sorted.

• 
  Clayton Burns (@ClaytonBurnsPhD) reported 59 minutes ago

  @JessMarinDavis Canada is having significant information problems. Young people should be taught how to internalize an information cycle of the nature of Gmail, Google, Docs, Word, Dropbox, X. It is mostly older people commenting.