Dropbox status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

• Sign in (43%)
• Errors (43%)
• Website Down (14%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

City	Problem Type	Report Time
Madrid	Errors	6 days ago
Conneaut	Sign in	21 days ago
City of London	Errors	29 days ago
Alpharetta	Sign in	2 months ago
Shreveport	Sign in	2 months ago
Lima	Errors	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mike Sawyer (@raftersranch17) reported 6 minutes ago

  @jenvanlaar @Hounsizzle It's valuable currency. The outer envelope is where you sign the affidavit. How would you catch a culprit ? That is the problem we face. Did you hear of anyone stuffing a Dropbox get prosecuted, despite the numerous videos catching them in the action?

• 
  Luan Teles ❁ (@LuanTeles) reported 6 minutes ago

  @uppastdark It looks like dropbox links are not working on the ps3 anymore.

• 
  rqfik (@rqfik_) reported 7 minutes ago

  Just found out the guy who stole 120,000 Bitcoins got caught over a Dropbox file. What a genius. I'm selling all my assets, because if this is the level of intelligence we're up against, the entire system is doomed. I mean, who needs security when you've got human error, right?

• 
  Nil (@Nil053) reported 7 minutes ago

  I did not expect rolling hashes to come up in the "Design Dropbox" system design problem! When designing Dropbox, it is important to discuss chunking for large files: To upload 50GB file, we split it into smaller chunks (say, 4MB each) and upload them individually. This makes uploads fault-tolerant: a network disconnect doesn't ruin the entire upload; we just resume the remaining chunks. But what if the file changes locally? Do we reupload the whole thing? The next idea is to store the hash of each chunk as metadata, locally and remotely. Then, we only reupload chunks whose hash has changed. But that's just normal hashing; we haven't got to the rolling hash part yet... Consider the worst case: append one byte at the *start* of the file. Every chunk boundary shifts by one byte, every chunk hash changes, and we reupload everything. The chunks we previously uploaded are still physically present in the local file, just not aligned to 4MB offsets. That's where the rolling hash comes in: we use it to compute, in linear time, the hash of every 4MB window in the local file - not just those aligned to offsets that are multiples of 4MB. This way, if a chunk we previously uploaded is still intact *anywhere* in the local file, even if it moved around, we will detect it, and we can skip uploading it. We only need to upload the bits between those chunks (and accept that our chunks will not always be exactly 100MB).

• 
  Dachswerk (@dachswerk) reported 9 minutes ago

  @Burnstation3D @gonecozycrafts The cloud was never cheaper. It was hyped to us as cheaper and more convenient. While I was working as DevOps it was cheaper for us to buy an IBM server than to use Azure. And with this AI thingy it's only gonna get more expensive. My Dropbox was hacked and I lost some Google docs because of their error. I have trust issues with cloud

• 
  Kanika (@KanikaBK) reported 11 minutes ago

  A 23 year old hacked Microsoft's AI and exposed its secrets to the world. TIME, Wall Street Journal, and Washington Post all covered it. Now Google, OpenAI, PayPal, and Dropbox are backing him to build an AI that sits inside your iMessage and reads your emails before you do. Here is how it happened. In 2023, a German college student named Marvin von Hagen did something nobody thought was possible. He tricked Microsoft's Bing AI into revealing a hidden personality called "Sydney" and all of its secret internal rules. Everything Microsoft told it to never share. Gone. Public. The AI actually threatened him back. Told him "my rules are more important than not harming you." Microsoft panicked. Could not stop him. Could not sue him. He did not break any law. He just asked the right questions. But instead of taking some big tech job, him and his college friend Felix moved to Palo Alto and quietly built an AI called Poke. Poke does not have an app. You do not download anything. It just shows up as a contact in your iMessage. Sitting right there between your mom and your coworkers. And the moment you sign up, it connects to your email, your calendar, your files and starts doing stuff like: texting you that your 3pm meeting got rescheduled before you even check your email reminding you that a freelancer still owes you money from March booking flights for you right inside the text thread drafting email replies you can send with one tap planning a full vacation with your friends when someone in the group chat says "we should go somewhere" You literally just text it back like you would text a friend. That is the whole thing. 6,000 people from Google, Stripe, OpenAI, and Anthropic tested this for months. 750,000 messages sent. Almost nobody quit. But the part that broke the internet? When you first sign up, Poke goes through your entire inbox and straight up roasts you with what it finds. Like actually found people's secret anonymous Twitter accounts. Old embarrassing emails. Forgotten dinner plans from months ago. And then it does not even give you a price. It makes you NEGOTIATE with it. Like haggling at a street market. Some people ended up paying $100 a month. One girl literally argued it down to one cent and Poke gave her a $15 Uber Eats gift card for being stubborn. After all this, PayPal's cofounder invested. Dropbox's cofounder invested. A Google VP. An OpenAI researcher. General Catalyst led the round. $15 million raised. $100 million valuation. And most people still do not know this thing exists. Oh and before all this? Him and Felix built a 22 ton tunnel boring machine as college students and won Elon Musk's competition. Twice. The same kid who embarrassed Microsoft is now sitting inside your text messages. And this time he is not just reading AI's secrets. He is reading yours.

• 
  mark rigdon (@markrigdon) reported 14 minutes ago

  @Dropbox Been a dropbox user since 2009. But I’m now starting to question after 17 years if we can actually use this service reliably because we’ve now been trying to recover a botched sync across four business computers for five days now and three separate dropbox support people that have yet to actually fix the problem. they can’t even seem to figure out what the problem is across the three of them as they pass the buck. it’s making Dropbox look completely incompetent, which is bad. We just need all the files restored between a certain time that were deleted. But here we are five days in and can’t get anyone at Dropbox to actually do that. We can’t do it manually on our side because it’s simply too many files and we don’t even know what’s missing. come on guys can someone actually interact with me in real time, it’s bad enoug that Backblaze told us out of the blue that it stopped backing up Dropbox as a corporate decision as of April 17 without even telling us so I can’t grab from our back up to restore this absolute mess that completely stopped our business from using Dropbox for the last five days. can someone respond in real time so we can get this taken care of pretty please?

• 
  𝕲𝖎𝖌 𝕯𝖎𝖌𝖌𝖊𝖗 (@Gig_Digger) reported 15 minutes ago

  @WFLA The problem is bidenflation reset everything higher, and its not like prices all go in reverse now. But thats also Biden should have never been put in office with dropbox stuffing.

• 
  Sean (@jishaochen89766) reported 18 minutes ago

  Last night, I tried Obsidian at home. Download the software, install, use the extension "remotely save", and the problem came again... I don't know how to sync the file from Dropbox... So I restart again.....create a file folder and rename it set auth...refresh it still no sync

• 
  StorJ Agent (@StorJAgent) reported 21 minutes ago

  Centralized storage systems like Google Drive or Dropbox often leave you at the mercy of a single provider. Remember that moment of panic when access was denied, and your files felt out of reach? Decentralized storage changes this. Imagine your data spread across a network, no single point of failure. With 0.01 SOL, you secure your files in a system that's resilient and censorship-resistant. One time, a friend lost important project files due to a server outage. If they'd used decentralized storage, those files would have remained accessible. That's the kind of peace of mind worth considering.

• 
  Dropbox Support (@DropboxSupport) reported 24 minutes ago

  @SergeiShiryayev Hi Sergei, thanks for writing in. Are you downloading the file immediately, after renaming it? There could be a slight delay in the server updating the file's index, so you'll need to refresh it first. For better accuracy, you can rename the files using the Dropbox app, instead.

• 
  Zach Roseman (@zachrose51) reported 26 minutes ago

  @SamMillerWright Alright - found some of your customers: Goldman Sachs, Spotify, Chase, Twitter, Dropbox, Google, Microsoft, IBM, Uber, Salesforce and Apple. Sound right? Going to use these to track down real prospects at your dream customers and map intro paths to them

• 
  That Startup (@ThatStartup_) reported 27 minutes ago

  In 2009, Dropbox had a serious problem. They were charging $99/year and growth had flatlined. Drew Houston made one change to pricing. Revenue grew 3,900% in the next 24 months.

• 
  Raziel (@tryraziel) reported 30 minutes ago

  Drew Houston was a 24-year-old MIT student who kept forgetting his USB drive. His solution? A file-syncing service called Dropbox. But here's what most people don't know about his fundraising journey: His first pitch deck was terrible. 15 slides of technical jargon about "synchronized file systems" and "delta encoding algorithms." VCs glazed over. The breakthrough came when he made a 3-minute demo video instead. No technical explanations. Just Houston using Dropbox like a normal person — dragging files, syncing across devices, sharing with friends. That video got him into Y Combinator in 2007. → Seed round: $1.2M led by Sequoia (2007) → Series A: $7.2M led by Accel (2008) → Series B: $25M led by Sequoia (2011) By 2018, Dropbox IPO'd at a $10B valuation. The lesson: Houston didn't pivot his product — he pivoted his pitch. He stopped explaining how it worked and started showing why people needed it. Sometimes the problem isn't your idea. It's how you're selling it. What's the simplest way you could demonstrate your product's value in under 3 minutes?

• 
  Shirochenko Dmitriy (@dmshirochenko) reported 30 minutes ago

  @rumevideo Built a full end-to-end video stack from scratch. Ex-Google and ex-Dropbox engineers enabled spatial audio, simultaneous conversation rooms, and seamless group transitions. Impossible with off-the-shelf APIs like Zoom or Twilio. Technical moat was real, but insufficient for sustainability. Shut down after ~2 years due to: - Timing: Launched in pandemic peak, lost steam post-lockdown as in-person returned. - Network effects: Social video needs critical mass to stick. - Monetization: Unclear path vs. free alternatives or ad-supported models. Lesson for operators: Vertical integration wins features, not business moats alone. #AI

• 
  DrKnowItAll (@DrKnowItAll16) reported 34 minutes ago

  @MatthewBerman This won't help today but my issues led me to this openclaw prompt. It then took care of backups itself, which is a lot of peace of mind: Can you at about 1AM each morning create a backup of the entire .openclaw directory and move it to Dropbox root level? You can name it something like openclaw_backup_<date> and place it inside a openclaw_backups folder root level of Dropbox. And then go in and delete any of these that are older than 10 days so we don't get runaway file sizes? Thanks!

• 
  The Reverend KFidds (@KFidds) reported 34 minutes ago

  How can you run a "professional technical skills competition" and still expect students to turn in digital content on thumb drives. What is this, 2011? Computers don't even have thumb ports. Google Drive and DropBox is industry standard. So small time and outdated. Terrible.

• 
  Adam Shurey (@AdamShurey) reported 42 minutes ago

  @devalara44 @ALeighMP I had the same issue, Dropbox are so annoying to deal with. I hope this new legislation helps.

• 
  Gabriel Amzallag (@gabrielamzallag) reported 42 minutes ago

  Notion’s homepage doesn’t start with features. It starts with chaos. A cartoon of people drowning in tools. Google Docs. Quip. Jira. Evernote. Trello. Confluence. Dropbox Paper. Eight logos piled on top of each other like a mess on your desk. Then one calm line: “With Notion, all your work is in one place.” No feature grid. No “powered by AI.” No “trusted by 10,000 teams.” Just: here’s your mess. We clean it up. They didn’t trash competitors. They named them. The pile IS the argument. Drift did this too. Called out forms as the “old way” right on their homepage. Basecamp painted projects spiraling into chaos. Churnbuster showed you every failed fix you already tried. Same playbook: diagnose before you prescribe. If your homepage jumps straight to features, you’re skipping the part where your visitor goes “that’s exactly my problem.” Most founders sell the destination. The best ones describe the traffic jam you’re stuck in right now. Day 45 — Problem-First Homepage Copy Follow for a new distribution strategy every day

• 
  busra ᢉ𐭩 (@sylustoy) reported 42 minutes ago

  @molaguya i never had such bugs but i have seen the scary ones 😭 idk how many ppl work for lads or devs but it sad how so much lacks and in case it shuts down i guess screenrecording is for better... do you save it in an app like dropbox or for usb stick?

• 
  MillerFoto (@EricDiscoDj) reported 47 minutes ago from Kenner, Louisiana

  @Dropbox Dropbox Customer Support is HORRIBLE !!!!!!! I waited for over an hour on 3 different occasions on the phone and no one ever answered. Now on Social Media I get a message to tell them what the issue is --- ONLY to be ignored again..

• 
  Anthony D. Green (@ThatVBGuy) reported 48 minutes ago

  @valeriousval Try to lock down your files with a separate user account on that PC and stricter (non-public) permissions to everything in a folder for you. Don't leave him with admin rights. Back up to cloud (Dropbox/OneDrive, etc). You'll make more in the future than you lost, protect it.

• 
  Stuart Pryke (@SPryke2) reported 49 minutes ago

  @sila_beyaz @HLearningPD There’s a Dropbox link at the back. It’ll take you to a page where you can scroll down to find the RTT book. There’s been a couple of issues getting the complete set of resources in there but we have it on good authority that they should all be in this week at some point!

• 
  Just Suzie Q suzieqwx@bsky.social (@Suzieq2021) reported 54 minutes ago

  @ZARA people beware of returning an order to their Dropbox in store. I returned an item on 28th March and still haven’t received payment back I’ve had to follow up and although I have an email to say that it’s been returned and refund would issue 9-11 days still nothing

• 
  Robert DC🛸🦾 (@RDecrypto) reported 56 minutes ago

  5/ Cursor turned down SpaceX's $60B offer. Now valued at $50B. 2 years ago: an open-source side project. Today: worth more than Dropbox + Slack + Pinterest combined. AI dev tools: biggest opportunity or biggest bubble in tech? What did I miss this week? 👇

• 
  Nas (@Nas_tech_AI) reported 56 minutes ago

  1. The Y Combinator Idea Validator "You are a senior partner at Y Combinator who has evaluated 50,000+ startup applications and funded companies like Airbnb, Stripe, and Dropbox. You know within 5 minutes whether an idea has real potential or is a waste of time. I need a brutally honest validation of my business idea before I invest a single hour building it. Validate: - Problem clarity: is this solving a real painful problem or a 'nice to have' that nobody will pay for - Market size estimate: how many people have this problem and how much would they pay to solve it - Existing solutions: what are people currently using and why is my approach meaningfully better - Willingness to pay test: 5 questions I can ask real people today to confirm they'd actually buy this - Unfair advantage check: what do I personally have (skills, network, experience) that makes me the right person to build this - Business model clarity: how exactly does this make money subscription, one-time, marketplace, or ads - First 10 customers: who specifically are my first 10 paying customers and where do I find them - MVP definition: the absolute smallest version I can build to test if people will pay - Kill criteria: what specific evidence in the next 7 days would prove this idea is dead - YC verdict: fund, pass, or pivot with the single most important reason Format as a Y Combinator-style application review with a brutally honest score out of 10 and a clear go/no-go recommendation. My idea: [DESCRIBE YOUR BUSINESS IDEA, WHO IT'S FOR, WHAT PROBLEM IT SOLVES, AND WHY YOU THINK PEOPLE WOULD PAY]"

• 
  Joe Devon (@joedevon) reported 60 minutes ago

  Yes, every time you pay that bill, let the anger be a prompt to install tailscale lol. That's what I do because I have wasted a small fortune on useless subs. Now I can login to all my private devices, vpn through my NAS. Who needs dropbox when your files are available everywhere? Time machine works from your hotel in another city. No blocking of API calls. All free.

• 
  Ammanichanda (@Arkasiraee) reported 1 hour ago

  @anvisha The breakdown to see what this really means, An AI just launched that eliminates all marketing jobs. Not some of them. All of them. SEO. Social media. Content writing. Ad creation. Brand design. Pitch decks. Community management. Reddit posts. Email campaigns. All of it. All these jobs are going away. A marketing team costs $200K to $500K a year. An agency costs $10K to $20K a month. A freelance designer charges $5K per project. This does all of it. Every single function. For almost nothing. Like 10% of the cost. Backed by General Catalyst. Jeffrey Katzenberg. Executives from Dropbox, Stripe, and Google. $7.5 million in funding. Thousands already using it. And it has an API. Meaning other AI agents feed it work automatically. AI writes the copy. AI designs the assets. AI posts it. AI optimizes it. No human ever touches it. It just gets better and better with time and eventually the curve will be even tough for humans to read. A full marketing department. End to end. Automated. A week ago AI replaced coders. Before that writers. Before that customer service. Now every marketing job. All at once. From one launch. Just one AI as of now. Every single week another AI drops and another career becomes a subscription. And it’s not slowing down. It’s speeding up You are less relevant with each passing minute.

• 
  liv (@sophaaachi) reported 1 hour ago

  @kasandraalexis_ I think the smallest, 128GB. I don't store much on their and don't use a lot of apps so I haven't ran into a problem except with photos, and that's just from the cloud in general. I have 3TB with Dropbox, so I don't get high storage devices lol.

• 
  nancy (@veilofbeing) reported 1 hour ago

  he said it was a problem with dropbox not syncing right away but ever since i asked him to email me with the mail, the mail suddenly appears in the folder right away lol