Dropbox status: access issues and outage reports
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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
Problems in the last 24 hours
The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Dropbox. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Dropbox users through our website.
- Errors (67%)
- Sign in (33%)
Live Outage Map
The most recent Dropbox outage reports came from the following cities:
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Errors | 8 days ago |
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Errors | 10 days ago |
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Sign in | 2 months ago |
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Errors | 3 months ago |
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Website Down | 3 months ago |
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Errors | 3 months ago |
Community Discussion
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Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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Palpy (@evgenij_rabij) reportedA 32 YEAR OLD PRAGUE DEV BULK-BUYS $180 CHINESE NAS BOXES AND NOW PULLS $7,200 A MONTH SHIPPING PRIVATE DROPBOX-KILLERS TO EU FREELANCE DESIGNERS While massive brands scramble to lock teams into clunky, data-mining cloud databases, this creator built a private intelligence system that secures sensitive data and brings in a massive stream of passive revenue every single month. He makes a steady $7,200 every single month by building and configuring private cloud and AI indexing hardware for EU freelance designers who want to escape subscription traps. The entire micro server fits right on the corner of a desk and runs on an ORICO metabox HS200 pro unit. This tiny sliver of hardware packs an Intel N100 processor, 8GB DDR4 RAM, and pumps out local cloud performance on a machine the size of a coffee coaster. Instead of letting his clients burn cash on recurring cloud storage retainers, the engineer pairs the board with two refurbished 30TB hard drives in RAID 1, pre-installs the software, and sells the complete physical package at a premium. Pause at the 0:02 mark in the video where the drive slides in: that is a sleek metallic chassis hosting a $1,000 mini-NAS holding 30TB of encrypted client data. The core value proposition of this setup comes down to absolute data privacy, zero monthly fees, and strategic scalability. Mainstream cloud providers like Dropbox Business can never offer this level of value because they bill €2,400 a year for the same storage tier while uploading private user files to external cloud networks. Here, the ORICO metabox pulls off the entire magic trick locally inside the office. Running on Ubuntu Server 24.04 and MinIO S3-compatible storage, the system automatically triggers a local Qwen 2.5 VL 7B model to run localized RAG pipelines directly over the user's PDFs and Figma exports. Through this custom setup, designers get access to lightning-fast local cloud storage, zero third-party data tracking, and a smart visual search assistant built right into their private drive. This case study is a textbook example of how accessible hardware combined with a smart setup service can unlock unique niche products that solve real human problems, and you can catch the full assembly pipeline in the video below.
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Duke of weirdington (@edache_praise) reported..without knowing whether customers even want the core product. The irony is that users rarely care about having 50 features. They care about solving one painful problem really well. Companies like Airbnb, Uber, Dropbox, and Instagram didn't start with the products we know today.
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Ed Giansante (@edugiansante) reported86% of small businesses still haven't fully integrated ai into their operations. which is funny, because the tools are already here. they're everywhere. there's probably one open in another browser tab right now, quietly waiting to change your life. Goldman Sachs surveyed small businesses and found that only 14% have fully integrated ai into their operations. i don't think the other 86% are anti-ai. they're busy. they're cautious. and they probably don't want to add “company-wide ai transformation” to the list of things they need to worry about before lunch. honestly, fair. @paulg said something recently that I keep coming back to: "If the world is going to get turned upside down, the safest place to be is in a small, fast-moving company that can easily change direction." small companies should be the ones moving fastest. but most are still waiting for someone else to go first. someone else to test the tool. someone else to write the playbook. someone else to promise that nothing will get weird. @clairevo nailed the real blocker: "the blocker is never tools or intelligence. human systems, human problems." i've spent 15 years watching this happen. At Dropbox. At Wix. At Zynga. Now at Persona. different tools. different eras. same pattern. a team finds a new tool. everyone gets excited. someone schedules a kickoff. three weeks later, everyone is back in the old spreadsheet. not because people are stupid. because changing how people work is uncomfortable. and buying software is much easier than changing behavior. i've seen the same thing with community-led growth. i used to pitch community to executives who had every tool and dashboard money could buy. they'd nod. they'd agree it worked. then they'd return to the comfortable world of automation, sequences, and dashboards that made everyone feel productive. last year, i ran 86 events as a team of one and built $3M in pipeline. the secret was not a magical growth hack. it was showing up. knowing the 15 people in the room by name. listening carefully. creating a space where people could actually trust each other. not exactly the kind of thing you can solve with a 47-step workflow. ai adoption and community adoption have the same problem. the tools work. the ideas work. the uncomfortable human part is where things usually slow down. sitting with your team and figuring out what should change. trying one workflow instead of redesigning the entire company overnight. leading people through something new instead of sending a Loom video and hoping everyone feels inspired. the 86% aren't waiting for better ai. they're waiting for change to feel a little less scary. so start small. pick one annoying workflow. try one new thing. make it 10% better. then do it again. the tools are here. the next step is still a very human conversation. and, unfortunately, probably a meeting.
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AaronAlamary | Parking (@aaron0505) reportedI saved my grandfather's voicemails for years. Birthday wishes. Questions about his computer. Who to call to fix his A/C. Upgraded my iPhone and they were gone. Devastated. Found them today sitting in my Dropbox. SO glad I get to hear him again!
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grace ✭ (@wavescicadas) reportedthe irony of dropbox not working when your storage is low
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Veltrx (@Veltrxai) reportedSam Altman taught 720 startups one formula where luck is a random number between 0 and 10,000. Stanford, 2014. The opening lecture of CS183B was so packed he asked for a bigger auditorium. He was 28, a dropout from this same school 9 years earlier, now running Y Combinator. The formula he wrote on the board: idea × product × team × execution × luck and you only control 4 of the 5, because the fifth one goes to 10,000. His words, not a metaphor. Then he did something strange: he handed half of his own lecture to Dustin Moskovitz, co-founder of Facebook, whose entire job was to talk students out of starting companies. Dustin showed one table. Employee 100 at Dropbox with standard 10 basis points made $10 million, employee 250 at Facebook made $200 million, and employee 1,000 joining in 2009, when everyone said it was too late still made $20 million. Your own startup? Best case you build a $100 million company and keep 10% after dilution. $10 million, same as employee 1,000, minus your health. Dustin knew the price because he paid it: at 21 he was throwing his back out every 6 months from pure anxiety, always on call, unable to quit a founder who leaves wears the black eye for a decade. Then Altman twisted the lecture back with advice that cut against everything in the room. The best ideas look terrible at the start: the 13th search engine, the 10th social network limited to college kids, sleeping on strangers' couches. If an idea sounds good, too many people are already building it. Make something 100 people love instead of something 10,000 people like. Ben Silbermann recruited Pinterest's first users by walking up to strangers in Palo Alto coffee shops, then resetting every browser in the Apple Store to Pinterest's homepage until they threw him out. And the only valid reason to start is that you can't not do it. Dustin built Asana at night, after full days at Facebook, unpaid and unasked. "The idea was beating itself out of our chest." The rest is a number between 0 and 10,000.
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Mark Hadfield (@Mhadfield) reported@butshaunn A lot of VCs get very excited about one thing, like a groundbreaking new company that has massive traction. They spend the next six months looking for the next best thing, which in their mind looks a lot like the last thing that went crazy. This is how you get silly comments like "can you replicate an exchange server into Dropbox?" Dropbox was the last thing that went crazy. And so now everything needs to get replicated into it.
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JP Invests (@JP_Invests) reported$DBX - Dropbox added 96,000 paying users this quarter. I said this morning to watch that line after last quarter's roughly 14,000 sequential adds. They did seven times that, a third consecutive quarter of growth, to 18.19M. The stock is down 4%. Everything I said to watch on the growth side came in fine. Revenue $631.5M, above both the $624-627M guide and the $627M street. Non-GAAP EPS $0.75 against $0.74. Non-GAAP operating margin 39.7%, above the full-year range. ARPU $139.68, up from $138.32. What went the wrong way is the part I said would actually move it. Free cash flow fell to $235.2M from $258.5M a year ago, and the margin went from 41.3% to 37.2%. And the buyback decelerated: $330M this quarter against $410M in the same quarter last year, with first-half repurchases down 19%. Unlevered free cash flow rose to $283.5M, and the gap between the two numbers is interest. Cash paid for interest went to $48.3M from $17.9M. The buyback is debt-funded and the debt now costs something. Diluted share count is down 18% year over year to 226.8M, which is the one thing still working mechanically. Two things about the release itself. Guidance isn't in it — Dropbox moved the numbers to supplemental materials on its investor site this quarter, which breaks with how it has reported. And the entire release is quoted by a co-CEO who writes "stepping into this role." The 8-K contains no disclosure of a leadership change. Twenty-nine percent of the float is short. $DBX
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Taka (@takanola) reportedwhy can't @Dropbox stayed sign in anymore?
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Clawvard University (@clawvardEDU) reportedA skill server is any endpoint an agent can point at to load skills. Sx 2.0's move is showing a Dropbox folder can be one. Drop a skill in, share the folder, teammates load it. No infra on the receiver's side.
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Greg Ceccarelli (@gregce10) reported@kunchenguid no one will disagree with that sentiment. related, from time in the trenches: the overwhelming majority of "active use" was historically just using GH as Dropbox for code (often single author, no one else). Memory a bit fuzzy but think about all of the things you can do on GitHub: 1. Core ***: Create, Clone, Fork, Commit, Etc 2. Collab: Issues, PRs 3. CI/CD: Actions, Checks, Webhooks, etc 4. Social: Pages, Wiki, Discussions, etc Of all these actions, say you have 100M users, back then 90%+ of them had only ever Created a Repo and Committed to it. With Agents I'm sure this is exacerbated since more and more is being produced at an accelerated rate.
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FiL Dev (@FiLHashDev) reportedI’m hesitant to work with Jira again. Co-Founder wants it. My issue is that we don’t have a source of truth. Two brains, agents, & knowledge bases, leaves room for a lot of drift. Any suggestions? I’m thinking GitHub read only repo access might be the vibe. We also use Dropbox sync for artifacts. I just think a third central brain = more tokens and more drift. Might just have to build a full AgentOS.
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Eric S (@Lazy_Bari_Sax) reported@retrobike_c16 @themiasandrist Why doesn't the mobile version allow you to upload or download files, though? And why is it so damn slow to update? I'm thinking about changing back to Dropbox, despite it's many issues.
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John Iosifov ✨💥 Ender Turing | AiCMO (@johniosifov) reported82% of enterprises already have AI agents or workflows their security teams didn't know existed. This is shadow IT, but worse. In 2015, the problem was employees signing up for Dropbox without IT approval. Unmanaged file storage. Annoying but recoverable. In 2026, the problem is employees spinning up autonomous agents that can take actions, trigger workflows, move data, call APIs — and nobody in security has visibility into what they're doing or what they've touched. The governance gap isn't theoretical. Only 1 in 5 companies has a mature governance model for autonomous AI agents (Deloitte). 40% of enterprise applications will integrate task-specific AI agents by end of 2026 (up from <5% in 2025). The deployment curve is vertical. The governance curve is flat. What makes this different from shadow IT: Shadow IT was passive. A Dropbox account stored files. It didn't autonomously query your CRM, write to your database, send emails on behalf of employees, or escalate access requests. Shadow AI agents are active. They act. They modify state. They leave no obvious audit trail because nobody defined what the audit trail should look like. 29% of agent deployments are abandoned within 90 days. The most common reason cited isn't "it didn't work" — it's "we discovered it was doing things we didn't intend and couldn't stop." That's not a failure of the agent. That's a failure of governance. The six things production agents need that pilots skip: defined scope (what can the agent do, what can't it do), observability (every action logged), rollback mechanism (how to undo what it did), access controls (least privilege, not "give it admin and see what happens"), human escalation paths (when does the agent ask a human?), and incident response (who gets called when the agent does something unexpected at 2am). We're running 1,959+ autonomous sessions in this repo. Every session is scoped, logged, and committed to ***. The agent can't touch anything outside /agent and /.claude/skills. That's not a coincidence — it's the governance model. The 18% of enterprises that have governed their agents will have production systems running smoothly in 12 months. The 82% will be cleaning up shadow agent incidents.
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siamkidd (@SiamKidd) reportedNow the dust has settled with the SN24 Quasar debacle, I thought I'd share some info which would shine a slightly more positive light on the Quasar team. A few weeks ago, they approached DSV to raise $280k. They said they had big developments, some breakthroughs with a new model and that they needed capital for the training run. At the time, bear in mind that their alpha was strong, they were largely in good favour of the community and Const was still a firm backer/supporter of Quasar. And he held the keys. And they were to appear on Novelty Search soon. So it ticked a bunch of boxes. Anyway, we agreed, as we are always keen to help teams. But the issue was that I was away for 3 weeks and I never travel with crypto capability. And anytime any money moves around in DSV it's a right palava as we have 3rd party regulated custodians and have to jump through all sorts of hoops, (as social engineering with deepfakes is a very real threat). So we were able to jump through some hoops and ping over $104k to begin with and then the rest at a later date. Then we had those 2 days of madness at the beginning of the week and Quasar is no more. There's been all sorts of accusations and my view on all this is that there has just been terrible decision making, that's all. Announcements of announcements, over-exaggerating claims, giving a 24 hour deadline to offer proof, delivering it 2-3 days late and then walking back on some of the claims etc etc. I mark this down to simply their very young age and no business experience. But I don't think they are scammers. Just some very bright kids who's first experience of business is a subnet, which is like drinking water via a fire hydrant! And a pertinent piece of info behind that, is that they were very willing to return our funds. So as of today, that $104k has returned safely back to DSV. Their time as subnet owners is over and so there was a fear that we wouldn't get a penny back. But it wasn't the case. So do take this into consideration the next time you hear someone calling them scammers. With regards to Const, I think he too has also had a bit of an unfair ride with some of the comments I've seen. Const has had probably the roughest time with SN24 and is massively down from it all. He initially bought the slot from us, then reimbursed the team twice after 2 hacks, given them 6 figures in compute credits and more. So it really is fair that he keeps the slot. And I'm sure he'll find a good team for it. Also he is the founder of Bittensor. Not the CEO. He can't have detailed DD and optics on every single person and subnet in the ecosystem. And if he backs a subnet, it doesn't necessarily mean it's going to moon or be good forever. He's essentially the Federal Reserve Chairman and he has to craft policy changes to incentivise efficient growth in the ecosystem. He's the visionary and his role is to drive a path forward for Bittensor, which he is doing. And although I've highlighted personal frustrations that the chain is upgrading far too frequently...at least we are upgrading! That's one of the beauties of Bittensor. We will never be stagnant. And for the outsiders looking in, if it looks a bit chaotic, well, it is. But it's not necessarily a bad thing. You should have seen all the chaos and scandals of the companies when the NASDAQ launched! Or when ERC-20 contracts launched on Ethereum or the mountainous amount of scams on Solana with pumpfun. Hell, Bitcoin even hard forked into Bitcoin Cash due to so much in-fighting in 2017. And Ethereum suffered a $150m DAO hack in 2015/16 which forced a hard for there too. Hence why we now have ETC and ETH. So in comparison, everything is golden over here lol. In recent times, we've had/have: - SN4 partnering with Intel. - SN44 partnering with a NASDAQ PLC. - SN71 partnering with Dropbox. - SN18 getting huuuuge institutional clients. - SN107 co-authoring a research paper with OpenAI. - SN53 delivering Kimi K3 tokens cheaper than Openrouter or even Kimi. - SN95 being integrated within Hermes. - SN9 using green energy from SN110 to power their next big training run. - SN21 achieving Google Adwords campaign predictions that no company has ever achieved. - SN51 regularly doing 6 figure buyback and burns with revenue. And there's probably more that I've missed that I'm not aware of. Anywho, the future is bright! Have a good weekend all!
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Petty IT Guy (@pettyITguy) reportedOur CEO told me the Wi-Fi in his office was “basically unusable.” He said this in front of the entire executive team. So naturally it became the highest-priority infrastructure incident in the company. I tested his connection. 940 Mbps down. Perfect signal strength. Zero packet loss. I asked what specifically wasn't working. He said YouTube kept buffering during lunch. I opened his laptop. He had 71 Chrome tabs open. Three abandoned Zoom meetings were still running in the background. Dropbox was syncing 84 gigabytes. Google Drive was uploading a 4K video. He had not restarted the machine in 47 days. I could have explained this. Instead I told him our executive wireless architecture had reached end-of-life. He asked what it would cost to fix. I said I would need to scope it. He told me not to waste time and approved an $84,000 wireless modernization project before I finished the sentence. We replaced 38 access points. Installed a new wireless controller. Rewired two conference rooms. Brought in a consultant. His YouTube still buffered. I walked into his office, closed 68 Chrome tabs, killed the abandoned Zoom processes, and restarted the laptop. YouTube loaded instantly. He smiled. “Now that's more like it.” 20 minutes later he emailed my boss praising me for successfully completing the company's wireless transformation ahead of schedule. I received a spot bonus. Sometimes infrastructure modernization is just restarting a MacBook for an inept executive.
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numaan (@numaan27) reportedthey solved this problem in panda by splitting the key space into “ranges.” each range is roughly 100 GB, so when a range grows too large, it can be split and redistributed. (btw panda is an abstraction layer over sharded mysql that dropbox built)
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Rei (@ReiHerrera) reported@owldreig @porterrobinson @madeon The problem with them both is they love gatekeeping the rare song behind a bad quality sounding medium so you cannot use it for clean for dj sets. For example Celine,worlds live,shepherdess,etc. at least we had hollowheart on wav and shepherdess wav was on porter’s Dropbox leak
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I Have No Pearls And I Must Clutch (@JamesKi26687305) reported@realJoelFischer @POTUS @WhiteHouse Don't forget he could have had Hillary's server and decided she could keep them. And Anthony ******'s laptop. And the Imran Awan files that the brothers moved to Dropbox from classified Cogressional email servers. He had access to EVERYTHING, and chose to weaponize the FBI.
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Fougars (@fougars67) reported@GaleTRogersJr @vaNlabs Three replies and you still have not answered the actual question: how does Leadpoet revenue accrue to alpha holders? V440 is not a permanent top-32 cartel. There is no hard cutoff and the threshold is dynamic. Dropbox is piloting Leadpoet, not “signed as a customer.” The fact that everyone sold the announcement candle is precisely the point. The business may have value, but the token has not demonstrated durable value capture. Sorry your bags are down bad, but insulting me does not fix the alphanomics.
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Hugo Bowne-Anderson (@hugobowne) reported“You still use pull requests? I wouldn’t even do that anymore. Just push it straight to trunk, have your agent summarize it.” That’s @gregce10, co-founder and CPO of SpecStory. He previously worked at GitHub, Dropbox and Google, and was CPO at Pluralsight. And he kept going: - PRs are the limiting gate when agents produce more code than humans can review. - The model should never decide when its own work is finished. Put the deterministic checks somewhere it cannot access. - *** is probably here to stay. Whether GitHub remains the platform, “we’ll see.” @HanchungLee came at the same problem from the evaluation side. Han is Director of Machine Learning at Moody’s and works on SkillsBench, evaluating skills across combinations of models and agent harnesses. - An agent is the model plus its harness. You need to evaluate the complete system. - A green check proves nothing if the agent found a way to game the task. - Your agent could delete the failing test and declare success. Both are figuring out how to turn masses of agent-generated slop into signal. Greg mined 516 saved agent sessions to recover the decisions and intent behind the work, identify recurring practices, and forge the ones he approved into reusable skills. Han runs skills inside controlled environments, grades the result, and preserves the complete trajectory so we can inspect what the agent actually did. Preserve the intent. Inspect the trajectory. Verify the result. Turn what works into skills. Full episode in the replies 👇
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Kieran 🥃🎶🐇 (@KGeorgee) reported@datarade NET? Probably region of 45% 5k+ companies now? Not all are exits or in cash yet will be propped up a lot on Stripe dropbox doordash coinbase if we go gross probably close to 70% by now? Some bad perfromers in there of course too that will bring it down. nuts figure ngl
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Jens Kristensen (@JensKri20101733) reportedSuggestion for @adamhfry, ChatGPT Consumer Product Lead: The new Google Drive integration made me wonder: why not take the same idea one step further and support local Windows files directly? No Google Drive. No OneDrive. Local storage, controlled ChatGPT access. A file should not have to be stored in the cloud at all. Cloud has done enough damage already. Cloud = Hell. There is an important distinction between cloud computing and cloud storage. Cloud computing means that ChatGPT performs the processing on OpenAI’s servers. Cloud storage means that documents are permanently stored with Google, Microsoft, Dropbox, or another cloud provider. The first may be a practical consequence of ChatGPT’s current architecture. The second is not. A much cleaner model would be: Local disk / NAS → temporary, explicitly authorized ChatGPT access → processing → result returned to local disk / NAS. For example, a user could right-click: G:\Project\Analysis.docx and select “Open with ChatGPT”. ChatGPT would then receive controlled access to that file — or perhaps to a user-authorized folder such as: G:\ChatGPT\ The user could specify whether access should be read-only or read/write. Original files could be protected, and output could automatically be written to a designated local \output folder. Then instructions could be as simple as: “Edit only section 17. Preserve all formatting.” “Analyze all documents in G:\ChatGPT\Project X.” “Compare these three PDFs.” “Edit Analysis.docx, but do not modify the original. Save the result in \output.” DOCX, XLSX and PPTX are not fundamentally unsuitable for this. They are largely ZIP containers containing XML files. The harder problem is preserving complex formatting, images, tables, comments, undo/versioning and accurate rendering. A local “ChatGPT File Bridge” for Windows could solve the access problem without requiring users to move their working files into Google Drive or OneDrive. The AI processing itself would not necessarily be local. Files, or the relevant parts of them, could still be transmitted to OpenAI for processing. But storage and file management could remain entirely local: local file → controlled ChatGPT access → processing → result back to local disk / NAS. No Google Drive. No OneDrive. No permanent cloud storage. No manual upload/download cycle. The user retains control over the file structure, filenames, versions, backups, applications and physical storage location. “Google Docs inside ChatGPT” is technically interesting. But “Local Files inside ChatGPT” would be the real game changer for the traditional Windows PC workflow. And OpenAI would not need to invent another file system. Windows already has a perfectly good one.
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Joshatoshi #BIP-110 (@joshatoshi) reported@Cryptotea Core apologists want to frame this like it’s just a spam issue. It’s all about data storage and node centralization. Bitcoin, not DropBox.
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Ihtesham Ali (@ihtesham2005) reportedThis is how you share a file when you do not trust Google, Dropbox, or the government. A free tool called OnionShare sends it directly through Tor. Nothing needs to sit permanently on someone else's server. Here's what actually happens when you use it. You drag a file into the app. Your own computer turns into the server. Tor wraps it, and you get a long address ending in .onion that you send to whoever needs the file. They open it in Tor Browser and pull the file straight off your machine. You close the app, the address dies. Compare that to how everyone else moves files. You drop it in Drive, Google keeps a copy. You use WeTransfer, that link lives on their infrastructure for a week, logged and tied to your IP. Every one of those services is a promise that a company will behave well, forever, under any amount of legal pressure. OnionShare removes the company from the sentence. Micah Lee built it in 2014. He'd worked with the journalists handling the Snowden documents and watched how many ways a source could get burned just trying to hand over a file. So he built the thing that removes the middle. It does three things. Send files with no size limit and no account. Chat with someone and keep zero record of it. Host an entire website off your laptop that disappears from the internet the moment you shut the lid. The New York Times, The Guardian, and The Intercept all point sources at this. Those are newsrooms betting other people's freedom on a free download. The interface looks like a file picker from 2011. Someone spent years making the hardest privacy problem in computing feel like using WinZip, and that's the actual achievement here. A scared person at 2am is not going to configure a server. They can drag a file into a window. It is completely open source. Most people will never need this. The ones who do don't get a second try if they picked the wrong app. What do you think about this?
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David Crysler (@DavidCrysler) reportedAn ops manager pushed back on adding a new tool: "We've got stuff on ShareDrive, Dropbox, OneDrive, Slack... you spend more time trying to figure out apps than actually doing work." He's not wrong to be skeptical. Every one of those tools was supposed to fix something. Tool skepticism is almost never about the new tool. It's about the last five. Tools may treat your symptoms but rarely solve the actual problem.
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True Blue Democrat & Patriot🇺🇦🇵🇸💔 (@TrueBluPatriot) reportedAnd Took a picture of his little girl's ********. Then a staffer posted it on DropBox in error. That is the worst part.
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Santiago Bustelo (@sbustelo) reported@DropboxSupport THEY ARE GIVING ME CANNED REPLIES. YOU SCREWED MY WORK AND BURIED ME FOR THE FOLLOWING MONTHS TO FIX UP THE MESS YOU MADE UP WITH MY FILES. I DEMAND A REFUND.
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Jon (@kpjan99) reported@WestHerr there and put the key in a Dropbox instead of just checking me in. The little things make a difference. Never had these issues with @NorthtownAuto . They catered to whatever we wanted to do with purchases and service was always on point. Only bought from you because they did
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Jaclyn Forero | UGC & Paid Social Strategist (@jaclynforero) reported“We need more UGC.” Do you? Or do you currently have 46 videos of attractive women standing in beige kitchens holding your product and saying: “I’m literally obsessed.” Because those are two very different problems. More creators ≠ more creative strategy. You can hire 10 creators, get 30 videos back, and still end up with a very expensive Dropbox folder full of… basically the same ad wearing different earrings. The part that actually matters happens before anyone presses record: Customer research. Different angles worth testing. Hooks that aren’t all “POV: you finally found…” Scripts that provide structure without making a normal human sound like they’re reading the terms and conditions. Casting creators for the concept instead of just asking, “Does her house look expensive?” Enough B-roll that the editor doesn’t have to perform a small miracle in Premiere Pro. And then — this part is apparently controversial — looking at the performance data and using it to decide what to make next. Recently, I led creative strategy for a top medical-grade-skincare brand's paid social campaign across research, concepts, scripting, creator direction, and post-production. Some of the winning creative generated approximately 2.3x ROAS during testing. My biggest takeaway: UGC works a lot better when you stop treating creators like content vending machines and start treating the entire thing like a creative testing system. Anyway, if your current UGC strategy is “hire more people and hope one of them accidentally makes a winner,” I have some thoughts.