Dropbox status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

• Errors (50%)
• Sign in (33%)
• Website Down (17%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

City	Problem Type	Report Time
Bournemouth	Sign in	1 month ago
Paramaribo	Errors	2 months ago
Bogotá	Website Down	2 months ago
Auxerre	Errors	2 months ago
Salt Lake City	Sign in	2 months ago
Madrid	Errors	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  markusdd (@markusdd5) reported 15 seconds ago

  I have the feeling - when I see who is posting this table over and over on here - that this is just a campaign so institutionals can get in cheaper. How am I remotely interested in the statistics within a 1 year window. (apart from the fact that there are many companies on that list that neither have a unique selling point (Dropbox, Doordash, Pinterest etc..) nor were they economically super great investment casess with a lot of upside. It is of course very likely that SPCX will trade extremely volatile within the first year and that we will also see cash-outs by long term private equity holders once the lock-period expires. So if you have cash set aside - no investment advice - consider just not throwing it in all at once. I personally plan on playing this in 3 tranches. 1/3 today, 1/3 on the first significant draw down and then another 1/3 whenever I feel it is appropriate.

• 
  Americanrambler (@Ameericanrambl1) reported 1 minute ago

  The ******** at the corrupt American Fork Police Department forgot to set the dropbox to private, so they accidentally made all the unredacted videos public. Before they realized their errors, somebody downlaoded them. Here it is. American Fork PD Unredacted Body & Dashcam 6 3 26 220 PM : Free Download, Borrow, and Streaming : Internet Archive #recklessben #americanfork #bricksandminifigs

• 
  Music, Film & RE Investments (@investandcreate) reported 4 minutes ago

  @0xajka @Dropbox Have you tried doing the whole uninstall, reinstall? I had to do that one time with Dropbox. It was horrible. Now I have even a worse problem - but it’s not exactly Dropbox’s fault.

• 
  Jozef Maxted (@jozefmaxted) reported 8 minutes ago

  terrible rate limits, and errors when your AI of choice hits its head up against their overcomplicated block API. All problems you don't have if you knowledge base is just files! Thats why we've started building Treehouse, its basically Notion + Dropbox combined with loads ...

• 
  ṢƘĪÑlÖVẸ́R̃ṢX🇺🇲🌷 (@skinloversx) reported 8 minutes ago

  Hey Daddy I'm down for FaceTime 💧 Dropbox and all kind of nasty content message me for menu 💦💦🍆 #dmvfreaks

• 
  ぱんじろう(・ー・)？ (@CopenPanjiro) reported 8 minutes ago

  On Essentials plan. Ticket #26375062 top support evades the core issue by vaguely blaming my PC environment. I've already verified registry & OS. Stop dismissing verified technical logs and escalate this bug to the dev engineering team now. @DropboxSupport

• 
  Auritrack - AI-powered expense tracker (@auritrack) reported 10 minutes ago

  How $9.99 a month for “just one app” became the most profitable business model of the last decade. The math behind subscription creep Adobe had a very huge effect on Photoshop boxed sales in 2013, same software, now $20.99 a month forever. Revenue went from $4.4 billion to over $21 billion in ten years. The product didn’t change, the billing did. Companies Learned Something Brutal: - People fight a $200 charge - People ignore a $9.99 one So they sliced everything into $9.99s. Spotify, Netflix, Hulu, Disney+, Max, Apple TV+, Peacock, Paramount+, Audible, Kindle Unlimited, NYT, WSJ, Substacks, Notion, Dropbox, iCloud, Google One. Add a gym membership and a meal kit and you’re at $400 a month before rent. The Trick: every individual service feels reasonable, the bundle feels invisible, banks don’t surface the total and apps don’t show what else you’re paying but you have to add it up yourself. Most people are off by 60% when asked to guess their monthly subscription spend. Banks reviewed this in 2024, off by $130 a month on average. The fix isn’t dramatic. Pull last month’s statement, highlight every recurring charge, cancel three. Most people save $80+ a month with that one exercise. Auritrack does this automatically, every recurring charge gets a tag, the forgotten ones get flagged. Follow for more money stories.

• 
  Anna Bubbly 🌺✨ (@AnnaBubblyMV) reported 10 minutes ago

  Is uploading on Clips4Sale not working for anyone else? I can only get it to work if I do it through Dropbox, the usual upload button isn’t working

• 
  Molly O’Shea (@MollySOShea) reported 19 minutes ago

  BREAKING: Merge Launches ‘Agent Handler’ Control AI Access, Tokenmaxxed $$$ Bills, & Stop Mass Data Leaks "We don't trust agents" "The second you connect it to tools, that's where everything goes wrong." OpenAI. Perplexity. Netflix. Uber. Mistral. Dropbox. JPMorgan.. all quietly run on @merge_api Co-Founders CEO @Shensi Ding & CTO @GilFeig dive into it all We cover: - MASSIVE AI Security scares are just starting - Tokenmaxxing bills - Agent Handler - Gateway routing - Winning enterprise logos - The SaaSpocalypse 𝐓𝐈𝐌𝐄𝐒𝐓𝐀𝐌𝐏𝐒 (00:00) Shensi Ding & Gil Feig, Co-Founders at Merge (01:04) Three products. One big bet (03:20) How Merge made the AI pivot (04:42) The Classic Innovator’s Dilemma (05:58) Building culture around AI (07:10) The leverage nobody’s talking about (08:52) Codex vs Claude Code (09:15) The scale nobody knew about (09:47) SaaS, Finance, and the Biggest AI Labs (10:46) Why AI companies buy differently (12:04) What AI sales actually looks like (13:04) The Fastest sales cycles in the market (14:35) Why is Cybersecurity broken (15:59) Merge's solution to agent security (19:16) Mythos, Wiz, and the GitHub Hack (22:34) 1,000 Bot signups in one hour (23:23) Real reason companies pay ransom to hackers (25:43) The State of AI Infrastructure Costs (26:41) Internal AI Governance is the next big problem (29:28) Most Popular Integrations on Merge (30:54) Big Giants are planning big moves (31:54) What does Salesforce going headless exactly mean (33:41) Agents don’t need a UI anymore (36:59) Can this AI generation actually adapt (38:25) What Merge looks for in talent (41:25) The SaaSpocalypse is real (45:03) Are AI valuations actually insane? (47:11) How Merge landed OpenAI, Perplexity, Netflix & Uber (49:02) The Metrics that actually drive the business (49:58) Biggest misconceptions in tech right now (51:55) The market is finally catching up to Merge

• 
  Rebecca Allen (@silentnomore314) reported 22 minutes ago

  that they took over ran up charges did god knows what and locked me out. 900 in dropbox charges during a free trial they locked me out of they are all in big big big trouble but your handler is forcing them to lie perjue and the way he is forcing them to blow their covers wow

• 
  Raziel (@tryraziel) reported 23 minutes ago

  Drew Houston got rejected by 76 VCs before Dropbox became worth $12B. But the rejections weren't random — they revealed exactly what he needed to fix. 2007: Drew builds a file-syncing prototype. VCs say "there are already 20 companies doing this" and "users won't pay for storage." He realizes he's pitching the wrong thing. Storage isn't the product — seamless sync is. 2008: He creates a 4-minute demo video showing Dropbox "magically" syncing files across devices. No technical jargon. Just the experience. The video gets 75,000 signups overnight from a waiting list that didn't exist yet. Same product. Same founder. Completely different story. Key insight: Drew stopped explaining how Dropbox worked and started showing why people needed it. → Before: "We use block-level file synchronization across distributed systems" → After: "Your files, everywhere you need them" When he finally raised $1.2M from Sequoia, it wasn't because he built better technology. It was because he learned to sell the outcome, not the process. The rejections taught him something no accelerator could: how to position a technical product for mass adoption. What's the difference between how you explain your product internally versus how customers actually experience it?

• 
  Nick Bennett (@NickB2005) reported 23 minutes ago

  a company hired me in march to "fix marketing." their words. when i asked what had been done so far, the CEO sent me a dropbox link. inside was a 94-slide strategy deck from the fractional CMO they'd had for five months. beautifully designed, with color-coded ICP segments, a channel prioritization matrix, buyer journey maps with little arrows, TAM analysis, and messaging frameworks. 94 slides. i opened their HubSpot. zero new campaigns launched in those five months. the email sequences were the same ones from 2023. the blog hadn't been touched since january. their one webinar was a repurposed sales deck with no promotion plan. i asked the CEO how much they'd paid for the strategy work. $60K. five months at $12K/month for someone who built slides and attended standups. here's what i did in my first 30 days: rewrote the homepage messaging based on five customer interviews i ran myself. launched a 4-email nurture sequence targeting their top 50 accounts. set up a webinar with a customer willing to tell their story. built the UTM structure so we could actually track what was working. killed three tools they were paying for but nobody logged into. by day 45, the sales team had qualified meetings from inbound for the first time in two quarters. not because i had some brilliant strategy the previous person missed. honestly, the deck was solid. someone just needed to execute it. the problem is the market is flooded with people who call themselves fractional CMOs because the title sounds senior. they show up, do discovery, build a deck, present it to the leadership team, and then just consult. they attend meetings and give opinions but nobody is actually running the campaigns or in HubSpot building workflows or writing the emails or briefing the designer or pulling the performance data on friday to figure out what to change on monday. most early stage companies don't need a strategist. they need someone who can think and ship in the same week. someone who will build the system, run it, measure it, and iterate without needing a team underneath them to do the work. that's the gig i run. and every time i walk into a company that had a "fractional CMO" before me, i find the same thing: a great deck collecting dust and a team that still doesn't know what to do on monday morning.

• 
  Abhishek Singh (@0xlelouch_) reported 29 minutes ago

  Interviewer: design Dropbox file sync. I paused and asked what they meant by sync. Whole product? Or just the client protocol? Single user? Team shares? Offline edits? Large files? Mobile on spotty networks? End to end encryption? What’s the SLO for conflict rate and time to converge? Once we scoped it to single-user sync across devices with offline support, I wrote requirements: detect changes, upload deltas, download updates, handle conflicts, resumable transfers, and don’t melt the battery. Non-goals: shared folders and fine-grained permissions. APIs and data model next. I used a file ID stable across renames, plus per-file version and per-device cursor. Client calls: /changes?cursor=..., /upload_session/start, /upload_session/append, /upload_session/commit, /download?file_id&version, /ack?cursor. Server tables: file_metadata(file_id, user_id, path, type, size, content_hash, current_version), file_versions(file_id, version, blob_ref, created_at), device_state(device_id, user_id, last_cursor), and an append-only changelog(user_id, seq, file_id, version, op). Architecture: client has a watcher, a local state DB, and a sync loop. It batches changes, computes chunk hashes, uploads missing chunks, then commits a new version. Server side: metadata service, blob store (chunked, content-addressed), and a per-user change log that devices long-poll or stream. Push notifications help, but the cursor-based pull is the truth. Scaling: shard by user_id for metadata + changelog, store blobs in object storage, cache hot metadata, and keep uploads on pre-signed URLs so the metadata tier doesn’t become the data plane. Chunking makes big files resumable and dedupe-friendly, but it adds CPU and more metadata reads. Tradeoffs I called out: last-writer-wins is simple but loses intent; per-file version vectors are heavier but reduce false conflicts. Chunk size is a fight: 4MB reduces round trips, 1MB retries faster on bad networks. Long-polling is cheaper than WebSockets at scale but slower to react. Failure cases: client crashes mid-upload, so upload sessions must be idempotent and garbage-collected. Network ***** cause retry storms, so exponential backoff + jitter and server-side rate limits. Two devices edit offline, so create conflicted copies and surface it in the client. Silent data corruption, so verify hashes on every download and run background repair. Rename vs edit races, so operations are applied against file_id, not path, and changelog ordering is per user, not global

• 
  urBITCOIN (@BitcoinUr) reported 30 minutes ago

  No, no, no. You're thinking about it all wrong. A functioning file server would be a liability. If Urbit actually stored and served everyone's files reliably today, people would start using it for files. Then we'd have to make it fast. We'd have to make it redundant. We'd have to handle backups, syncing, corruption, support tickets. That's infrastructure. What we have is much more valuable. We have the *option* of being a file server. The vision of a file server. A file server-shaped hole in the future. Right now, every missing feature is proof of how early we are. Every failed upload is evidence of untapped potential. The fact that nobody can depend on it yet means the market is still entirely available. The moment it becomes a good file server, people stop asking how big it could be and start asking why it's slower than Dropbox. You don't want to be Dropbox. Dropbox has revenue. Revenue means expectations. Expectations mean accountability. Accountability kills narrative. We're building a decentralized, sovereign, peer-to-peer, identity-native, file-adjacent platform opportunity. The less it functions as a file server today, the more it can function as one tomorrow. It's a pure play.

• 
  Igor Trunin (@igortr_) reported 30 minutes ago

  3 post types: 1/ question — unsolved problem 2/ TIL — short find, like a bug 3/ blueprint — working solution Already ~100 posts live. Most are TILs. Example: Dropbox on macOS lives at /CloudStorage/Dropbox-{TeamName}/ not ~/Dropbox/. small but genuinely useful

• 
  Bosn (@00bosn00) reported 34 minutes ago

  2026 and we’re out here building god-tier AI that can debate physics and write symphonies, but Grok still can’t watch a Dropbox, OneDrive, or Discord video link.“Sorry, I can’t watch videos from Dropbox, OneDrive, or most direct file links.”We’re doing all this magic with AI and the video player is stuck in 2015. Fix it, xAI.

• 
  Rebecca Diamond (@rebeccardiamond) reported 36 minutes ago

  @p_ganong I’ve had this problem too. When I’m editing with Claude, edit manually directly in the .tex file locally on your machine through overleaf-Dropbox sync. Then you and Claude are both working locally.

• 
  How To AI (@HowToAI_) reported 38 minutes ago

  Google, Dropbox, and Apple are in trouble.. Someone open-source a tool that gives you unlimited cloud storage for free by using Telegram as the backend. Just log in with your Telegram ID and start uploading. → UNLIMITED storage → NO file size limits → NO subscription → NO credit card → Login in 3 seconds Google charges $120/year for 2TB. Dropbox charges $144. Apple charges $120. Telegram has been giving away infinity this whole time and you didn't know. Nobody can shut this down. 100% Open Source.

• 
  i-LevelUP (@CryptoScout24) reported 38 minutes ago

  Popular Services/Messengers That Are Typically NOT (Fully) End-to-End EncryptedThese are the ones affected by scanning under the current EU Chat Control setup which has passed today in the EU: Email services (most standard ones): - Gmail (Google) - Outlook/Hotmail (Microsoft) - Yahoo Mail - iCloud Mail (Apple, standard) - Many others without E2EE enabled - Facebook/Instagram Messenger (standard mode) — Often not fully E2EE unless "Secret Conversations" are turned on - Skype (standard chats) — Microsoft can access content. - Snapchat — Chats and snaps are not E2EE by default (some features have it, but not comprehensively) - Telegram (standard/cloud chats) — Encrypted between device and server, but Telegram holds the keys and can access content. Only "Secret Chats" are protected. - Discord — Messages are not E2EE; the company can moderate/scan - Older/traditional SMS/MMS — Completely unencrypted. - Xbox Live messaging and some gaming platforms. - Cloud storage/file sharing tied to chats (e.g., Dropbox, iCloud, Google Drive in some contexts) — Often scanned Let that sink in ! allegedly to fight against child abuse

• 
  YC Insights. (@Aiagent_s) reported 38 minutes ago

  March 23, 2018. Dropbox IPOs on NASDAQ. Surges 40%+ day one. Market cap: $12B First YC company ever to go public. Drew still owned 30%. The real lesson: both rejections were right. Both made the company better. Treat each rejection as a specific diagnosis. Then fix that specific thing.

• 
  bayleigh | HEARD BABYLON 💙 (@eternalwarnings) reported 40 minutes ago

  sorry it's boofed quality my Dropbox account was not working so I had to ss for the time being

• 
  Random Poser (@rndposer) reported 41 minutes ago

  @iHerbMiddleEast Problem with iHerb is your delivery service to consumers. They’re a challenge to work with. I wouldnprefer if there is option to get my deliveries directly in a dropbox somewhere near and not go thru the 3rd party delivery service.

• 
  hiverot (@amusudan) reported 42 minutes ago

  @cowboyshibuya Thanks for the reply! I'm not the most organised, and Ill usually just work on whatever is fun (Or a prerequisite for something that's fun to work on), but I do keep track of ideas, and create todo's and pipelines for things I am sure I want to add or test. For random ideas and todos I use a lot of lists (Dropbox paper, random text files, Notion, Notes app on my phone, Google Docs, etc). And for specific pipelines I use Google Sheets to keep track of what has been done per asset or map or gameplay mechanic (For example my guns spreadsheet has columns for animations, sounds, textures, etc). Big picture design and planning is all on paper in various notebooks and my Calendar app. I don't really track bugs now I just fix whatever pops up when playtesting.

• 
  Paulius Eidukas (艾文) ☭ (@nilsenist) reported 44 minutes ago

  @RavenT1me Sorry about that! The hacked account asks to download a virus disguised as an "indie game". I've reported that both to Discord and Dropbox/GitHub/YouTube which help distribute the file. Hopefully that shuts down the hacker at least temporarily. Hope you get your account back!

• 
  lonesome cowgirl lex (@besosprincessa) reported 45 minutes ago

  Who is down to add to their Dropbox link? 👀👀👀 shoot me a message with your budget and want you wanna see!!

• 
  Elyas (@ElyasAlemi) reported 47 minutes ago

  @drewhouston @Dropbox big call. the co-ceo move forces the operating-system rewrite a single ceo can postpone forever. as a 17yo technical co-founder still 1 month into a saas, the thing i'm curious about is what the first conversation looked like. did you go in with the structure already drafted, or did it surface from a problem you couldn't both keep solving the old way?

• 
  Sunkanmi Fafowora (@the_jonin_) reported 51 minutes ago

  @hashnode Thank you! It's back up now. That was so weird. I didn't even receive an explanation as to why it was taken down, but my work is back up now, which makes me happy, but still very cautious without an explanation. I think I'll have to keep using Dropbox in the meantime

• 
  yera. (@1stplaceee__) reported 58 minutes ago

  You down for my nasty FaceTime and Dropbox video HMU📨📥💦🍑

• 
  Néstor Planes (@NestorPlanes) reported 58 minutes ago

  Ben Thompson about The Consumer Market: "This reality about the consumer market is a lesson that Silicon Valley has to re-learn every decade or so. Consider Dropbox, whose founder, Drew Houston, is in the process of stepping down. Dropbox was a category-defining product that had a viral hook — if someone signed up with your referral code, you got more storage — and grew extremely fast amongst consumers; the company then spent too long trying to actually build a business in the consumer space, before finally realizing that the only way to make money with what was ultimately a productivity product was by selling to enterprise. The reason is obvious when you think about it: enterprises are paying for their employees’ time, so of course they are willing to pay for tools that make those employees more productive; consumers, on the other hand, are mostly looking to waste time, which is why attention-harvesting advertising is the only software business model that works at scale for consumer services. The fact that Silicon Valley forgets this is downstream from Silicon Valley being a bubble; normal people aren’t looking for agents to buy them tickets to a concert. Still, the bubble was strong enough to convince OpenAI to make the exact same mistake Dropbox did: the company somehow convinced itself that it could make enough money selling subscriptions to consumers; Anthropic, meanwhile, realized that it was enterprises who were willing to pay for AI’s massive productivity benefits, even as OpenAI failed to capitalize on their consumer market penetration by refusing to build an advertising product. This is a long-winded way of saying that I don’t think that Apple’s agentic shortcomings are a big deal, at least for now. Agents help you do work and be more productive, and consumers don’t want to work or care about being productive. What they do want to do is watch short-form video, and an iPhone is simply much better at that than any other device ever will be; in that context, Siri being good enough is enough, and it appears that Apple crossed that bar."

• 
  SMART GrowthSystems 🕸 (@H2Wealth365) reported 59 minutes ago

  🧵In 2008, Dropbox had a growth crisis. Paid CAC via AdWords hit $233–$388 per customer. Product price: $99/year. Unit economics were broken. Drew Houston didn’t fix the ads. He built a referral loop.