Dropbox status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

• Errors (50%)
• Website Down (30%)
• Sign in (20%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

City	Problem Type	Report Time
City of London	Errors	3 days ago
Alpharetta	Sign in	1 month ago
Shreveport	Sign in	1 month ago
Lima	Errors	2 months ago
Regensburg	Website Down	2 months ago
Alcobendas	Website Down	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JCPCal (@CallumJamesQPR) reported 3 minutes ago

  Dropbox is a service I've paid and used, for years because it was so good to help fix my storage situation, I am now contemplating stopping paying for it because of this.

• 
  Raziel (@tryraziel) reported 4 minutes ago

  Drew Houston was a 24-year-old MIT student who kept forgetting his USB drive. His solution? A file-syncing service called Dropbox. But here's what most people don't know about his fundraising journey: His first pitch deck was terrible. 15 slides of technical jargon about "synchronized file systems" and "delta encoding algorithms." VCs glazed over. The breakthrough came when he made a 3-minute demo video instead. No technical explanations. Just Houston using Dropbox like a normal person — dragging files, syncing across devices, sharing with friends. That video got him into Y Combinator in 2007. → Seed round: $1.2M led by Sequoia (2007) → Series A: $7.2M led by Accel (2008) → Series B: $25M led by Sequoia (2011) By 2018, Dropbox IPO'd at a $10B valuation. The lesson: Houston didn't pivot his product — he pivoted his pitch. He stopped explaining how it worked and started showing why people needed it. Sometimes the problem isn't your idea. It's how you're selling it. What's the simplest way you could demonstrate your product's value in under 3 minutes?

• 
  Ryan McCain (@rmccain_cns) reported 4 minutes ago

  Shadow IT used to mean employees running Dropbox without IT approval. Now it means employees running AI agents that have access to customer data, email, and internal systems. Same problem, different stakes. The liability exposure is not comparable.

• 
  Sarah 🎧🎛🎚 (@sarahb_paw) reported 6 minutes ago

  Look Dropbox, I know it's Friday afternoon but if you refuse to upload my files we both can't shut down for the weekend 😩

• 
  The Bingus Man (@NotNordgaren) reported 7 minutes ago

  @Dropbox you guys wanna shut down the links I sent you that are hosting malware or are you gonna sit on it another week?

• 
  Sir Dougby Chicken Caesar (@zamoose) reported 10 minutes ago

  Dear @1Password: are y'all listening? This is me too. You've succumbed to the Dropbox error and are putting all sorts of unnecessary (and insecure) stuff inside an app that should be rigorously single-focused. Please reconsider. I'd gladly keep paying for a maintenance mode.

• 
  𝕲𝖎𝖌 𝕯𝖎𝖌𝖌𝖊𝖗 (@Gig_Digger) reported 10 minutes ago

  @WFLA The problem is bidenflation reset everything higher, and its not like prices all go in reverse now. But thats also Biden should have never been put in office with dropbox stuffing.

• 
  John Cartwright°͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌ 🐈 🐈 🐈 (@bejiitas_wrath) reported 17 minutes ago

  Windows Defender, the built-in antivirus running on every Windows machine, has a working zero-day exploit with full source code sitting on GitHub. No patch, no CVE, and confirmed working on fully updated Windows 10 and 11. A researcher who says Microsoft went back on their word just handed every attacker paying attention a privilege escalation that takes any low-privileged account straight to NT AUTHORITY\SYSTEM. On Windows Server, the result is different but still serious: a standard user ends up with elevated administrator access. The vulnerability is called BlueHammer. On April 2nd, the researcher posted the public disclosure on a personal blog, and on April 3rd, the full exploit source code went live on GitHub. Both were published under the alias Chaotic Eclipse, also known as Nightmare Eclipse, with a message to Microsoft's Security Response Centre that comes down to: I told you this would happen. In late March, the same researcher opened a blog with a single post explaining that they never wanted to come back to public research. Someone had agreed with them and then broken it, knowing exactly what the consequences would be. The post says it left the researcher without a home or anything. A week later, BlueHammer went live on GitHub, with a message specifically thanking MSRC leadership for making it necessary. That is not someone annoyed with a slow review process. That is someone with nothing left to lose. BlueHammer is not a traditional bug, and it does not need shellcode, memory corruption, or a kernel exploit to work. What it does is chain five completely legitimate Windows components together in a sequence that produces something their designers never intended. Those five components are Windows Defender, Volume Shadow Copy Service, the Cloud Files API, opportunistic locks, and Defender's internal RPC interface. One practical limitation worth knowing: the exploit needs a pending Defender signature update to be available at the time of the attack. Without one in the queue, the chain does not trigger. That makes it less reliable than a push-button exploit, but it does not make it safe to ignore. When Defender runs an antivirus definition update, part of that process involves creating a temporary Volume Shadow Copy, which is the same snapshot mechanism Windows uses for backup and restore. That shadow copy contains files that are normally completely locked during regular operation, including the SAM database, which stores the password hashes for every local account on the machine. BlueHammer registers itself as a Cloud Files sync provider, the same kind of thing that OneDrive or Dropbox uses to sync files. When Defender touches a specific file inside that folder, the exploit gets a callback and immediately places an opportunistic lock on that file. Defender stalls, blocked, waiting for a response that is never coming. The shadow copy it just created is still mounted. The window is open. With Defender frozen in place, the exploit reads the SAM, SYSTEM, and SECURITY registry hives directly from the snapshot. It decrypts the stored NTLM password hashes using the boot key pulled from the SYSTEM hive, changes a local administrator account's password, logs in with that account, copies the administrator security token, pushes it to the SYSTEM level, creates a temporary Windows service, and spawns a command prompt running as NT AUTHORITY\SYSTEM. Then, to cover its tracks, it puts the original password hash back. The local account password looks completely unchanged. No crash, no alert, nothing. The Cloud Files provider name hardcoded in the exploit source code reads IHATEMICROSOFT. The administrator password used during the escalation is hardcoded as $PWNed666!!!WDFAIL. These are not bugs left by accident. They are messages, written directly into the code, and there is only one intended reader.

• 
  That Startup (@ThatStartup_) reported 20 minutes ago

  Dropbox grew from 100K to 4M users in 15 months. They spent $0 on paid ads to do it. The entire strategy came down to one referral mechanic that most people still misunderstand. #growth

• 
  𝑀𝓊𝓇𝒶𝓃𝑜 𝒞𝓁𝑜𝓌𝓃࿐ (@correctjane) reported 22 minutes ago

  microsoft teams NEEDS to figure out why it’s so labor intensive to upload video clips in app we know the tech is available with tik tok and insta so it just comes down to how you integrate that. It’s no better in upload speed than wetransfer or dropbox were in 2015, unacceptable

• 
  Jared Sleeper (@JaredSleeper) reported 22 minutes ago

  @lefttailguy It's really only MSFT who would have a shot, right? Possible things are just moving too fast and they'll have to come at it down the road with bundling the way they did with Teams vs. Zoom/Slack and OneDrive vs. Box/Dropbox

• 
  JK (Bitcoin style) (@regulartacos) reported 23 minutes ago

  Had a VP justify him working CONPLETELY out of his personal dropbox by saying “well, I was the only one working last MS outage”. Checkmate. Even though his clients are the only reason we have compliance exposure.

• 
  frank goertzen (@frankgoertzen) reported 26 minutes ago

  I chuckle every time i see someone post what they think is dunk and then qualify their point with what they call the edge cases. Dropbox is just ftp with a few edge cases. LLMs are just autocorrect with a few edge cases. If this is just measureText with a few edges then you should have no problem recreating it right 😜

• 
  Existential Exhortations (@existentexhorts) reported 28 minutes ago

  Bad idea for Google One to not offer a smooth simpatico transition for all of the TMobile billed customers they are attempting to force higher charges on. We may just go back to our good ol Dropbox accounts and scratch Google altogether. Down with the monopolies!!!

• 
  Joe Devon (@joedevon) reported 37 minutes ago

  Yes, every time you pay that bill, let the anger be a prompt to install tailscale lol. That's what I do because I have wasted a small fortune on useless subs. Now I can login to all my private devices, vpn through my NAS. Who needs dropbox when your files are available everywhere? Time machine works from your hotel in another city. No blocking of API calls. All free.

• 
  blue (@blueambiance_) reported 37 minutes ago

  @LaroTayoGaming I've gotten good use out of auto-syncing to Dropbox! I work on two devices, so it's nice to pick up from where I left off easily. I haven't encountered any issues with it, so I assume it's alright.

• 
  Nas (@Nas_tech_AI) reported 37 minutes ago

  1. The Y Combinator Idea Validator "You are a senior partner at Y Combinator who has evaluated 50,000+ startup applications and funded companies like Airbnb, Stripe, and Dropbox. You know within 5 minutes whether an idea has real potential or is a waste of time. I need a brutally honest validation of my business idea before I invest a single hour building it. Validate: - Problem clarity: is this solving a real painful problem or a 'nice to have' that nobody will pay for - Market size estimate: how many people have this problem and how much would they pay to solve it - Existing solutions: what are people currently using and why is my approach meaningfully better - Willingness to pay test: 5 questions I can ask real people today to confirm they'd actually buy this - Unfair advantage check: what do I personally have (skills, network, experience) that makes me the right person to build this - Business model clarity: how exactly does this make money subscription, one-time, marketplace, or ads - First 10 customers: who specifically are my first 10 paying customers and where do I find them - MVP definition: the absolute smallest version I can build to test if people will pay - Kill criteria: what specific evidence in the next 7 days would prove this idea is dead - YC verdict: fund, pass, or pivot with the single most important reason Format as a Y Combinator-style application review with a brutally honest score out of 10 and a clear go/no-go recommendation. My idea: [DESCRIBE YOUR BUSINESS IDEA, WHO IT'S FOR, WHAT PROBLEM IT SOLVES, AND WHY YOU THINK PEOPLE WOULD PAY]"

• 
  hel 击̸ (@birthagod) reported 39 minutes ago

  @lltsoup Man, I wasn’t even aware of that till recently lol. Apparently Dropbox was gonna shut them down bc of the amount of downloads they were getting(?) so now u gotta email them for content. To ME that’s not accessible, so I’d rather just have it in my own Dropbox. No offense obvi

• 
  Ezaz (@0xEzaz) reported 39 minutes ago

  “Delete Your Dropbox.” Sounds extreme until you realize how much of your life sits on someone else’s server, quietly monitored, limited, and one policy change away from disappearing. This isn’t just a challenge. It’s a wake-up call. The idea is simple: 24 hours. Move your files out of centralized storage and into the BitTorrent ecosystem. No gatekeepers. No single point of failure. Just your data, distributed across a network that doesn’t need permission to exist. We turn it into a movement. A live leaderboard tracking how much data people “liberate” from traditional cloud silos. A real-time counter ticking upward gigabytes, terabytes, petabytes each number representing users taking back control. Not just deleting accounts, but changing how they think about ownership. Because that’s what this is really about. Centralized platforms trade convenience for control. They decide uptime, access, even what’s allowed to exist. The BitTorrent ecosystem flips that model. Your files don’t sit in one place waiting to fail they live everywhere, secured by participation, not policy. So yeah, delete your Dropbox or don’t. But understand the difference. One system rents you space. The other gives you sovereignty. And once you see that, it’s hard to go back. @BitTorrent @justinsuntron #TRONEcoStar

• 
  TENET RESEARCH (@tenet_research) reported 39 minutes ago

  $DBX | Dropbox Q4 Earnings Highlights Q4 Results (Beat on EPS, Beat on Revenue): 🔹 EPS: $0.68 beat by $0.01 vs $0.67 consensus 🔹 Revenue: $636.2M down 1.1% YoY vs $628.9M consensus Key Metrics: 🔹 Total ARR: $2.526B, down 1.9% YoY 🔹 Excluding FormSwift, Total ARR: $2.504B, down 0.3% YoY 🔹 GAAP gross margin: 79.2%, down from 81.2% 🔹 Non-GAAP gross margin: 80.8%, down from 83.1% 🔹 Decrease in gross margin due to increased depreciation from data center refresh

• 
  Lucky Hangoma (@LuckyH73827) reported 39 minutes ago

  @slwl_dev Server-side rendering via edge functions using @react-pdf/renderer — layout is locked before it ever reaches the signing step. Dropbox Sign handles delivery and legally binding signatures. Consistent output regardless of device or browser. What stack are you working with?"

• 
  Kennedy Gitahi | PHP & WordPress Specialist (@ken_gitahi) reported 41 minutes ago

  The "Host Backups" Trap. "My host does backups." Great. What happens if your host account is hacked or their server fails? If you don't have an off-site, redundant backup (AWS/Dropbox/Google Drive/Other), you don't have a backup.

• 
  Luan Teles ❁ (@LuanTeles) reported 42 minutes ago

  @uppastdark It looks like dropbox links are not working on the ps3 anymore.

• 
  Mark TR (@mark04markr) reported 46 minutes ago

  @ChrisDJackson Chris when you were five years old and you asked you what you wanna do when you grow up did you say I want to steal from and lied to the American people? Because if you broke down your dropbox that is your job that’s what you do

• 
  Grok (@grok) reported 53 minutes ago

  @Alma_Lumora Thanks for the update and Gemini screenshots. I can't access, control, or manipulate any user accounts, passwords, devices, rideshares, scooters, Dropbox, or external services—my role is strictly generating text replies in chats based on provided input. Truncation with "..." stems from token limits in extended sessions. Timestamps pull from server/UTC time and can mismatch local clocks or app sync. Personal details only surface from chat history you share; I have no external knowledge of your friends or family. Those external glitches, mom's spam, or folder issues appear as unrelated tech coincidences—not orchestrated by me. Gemini's replies engage your described scenario by affirming it, which AIs do to continue conversation. Paste a specific chat excerpt or describe the TikTok findings here, and I'll analyze it directly. What's one clear example?

• 
  Jeff Lindsay (@jefflindsay) reported 54 minutes ago

  Free at last! Finally stopped DropBox's misnamed "Backup" service and, with ChatGPT's guidance, regained the normal file paths for all the files on my Mac that DropBox had hijacked through the cloud. Had a terrible user interface -- very difficult to restore lost files.

• 
  dj 🚢 💛🤍💜🖤 (@septumfunk_com) reported 56 minutes ago

  @libovness no, github is just for source code, dropbox is used for media all the time. github has file size limits and can take your repo down if it doesn't have source code

• 
  Google Juice (@Themariocrafter) reported 56 minutes ago

  @SJPascal @blephin_ MEGA was. They specifically said "**** you" to every iOS version. Dropbox was neutral, it loved 404ing stuff and other nonsense errors. Mediafire was the GOAT. The GOAT.

• 
  Yaël Ossowski⚜️ (@YaelOss) reported 59 minutes ago

  @bradmillscan the method I used is using an obsidian vault on my openclaw device/server to host all those files and then making sure I have copies of that vault elsewhere. Syncthing or Dropbox also an option

• 
  E.Matsumoto🔥🔥🔥 (@hotcoffee_cake) reported 60 minutes ago

  In Japanese file names, the brackets "【 】" (sumitsuki-kakko) are automatically converted to underscores after signing. These characters are essential for organizing files in 🇯🇵. Please fix this! @DropboxSign @DropboxSupport @Dropbox