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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Dropbox. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Dropbox users through our website.
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Website Down (46%)
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Errors (31%)
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Sign in (23%)
Live Outage Map
The most recent Dropbox outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Regensburg |
Website Down | |
 Alcobendas |
Website Down | |
 Belém |
Errors | |
| Belém |
Errors | |
 Sugar Land |
Errors | |
 Olongapo |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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MP
(@MP02053319) reported
@DropboxSupport I don’t quite understand why the engineering team is so disdainful of clients. I contacted them about this issue two Sundays ago and at that point they knew about it.
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RealFrassesFik
(@real_fik) reported
@1Password I’m not sure about your answer, is it so that the data in Dropbox gets deleted when the local vault gets deleted? That would be a major issue if I want to continue on v7 on other devices. You also say that I can use v8 “on other apps”, what do you mean? On other devices?
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Ryan Overstreet
(@ryantoverstreet) reported
@DropboxSupport The listed Admin for my Dropbox Business account has been terminated from the company, so I need to assign a new Admin. My problem is the former Admin used a personal email as sign-on, and I don't have access.
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thiskidkills
(@thiskidkills) reported
@playrustconsole Dropbox still broken after a month. Have reported many times but not even any tacit acknowledgement from D11. Nice. They obviously have no understanding of rust as their failure to prioritise such a blatant gamebreaker shows complete ignorance of its essential role in the game
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mylissa fitzsimmons
(@mylissafitz) reported
so any advice here helps. I have the space on my computer, dropbox storage and google drive storage so I know thats not an issue.
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Andreas 6.1
(@wennborg) reported
@DropboxSupport Any timeline on fixing the Online only problem on Mac? It has been on going problem for a long time now. It really effect us badly at my office - starting to look into other solutions.
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Joshua Mastachi
(@MastachiJoshua) reported
@Tantacrul This way also has a problem though. The Live Share extension can't manage to open binary files (including PDFs) in VSCode, so we have to use external PDF viewers that have an auto-refresh feature (Sumatra PDF [Win], LivePDF Viewer [Mac]), and open the PDF stored in Box/Dropbox.
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TheFist♨️
(@TheFist18) reported
@Windoctorx They formed a plan and executed it. Use the pandemic to shove mail-in and Dropbox voting down our throats. Filthy manipulation
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Bjarte Rettedal
(@BjarteRettedal) reported
@calorieneutral Hope you looked at ink cost. Also, I prefer my docs in full colour and double sided. 100 gr for my more important stuff. You might want a proper Dropbox subscription, but my job does not think it’s safe, so you should set up a ftp server.
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Eiko Fried
(@EikoFried) reported
@michelnivard researchdrive has more features than surfdrive imo. i tried integrating it into my OS but then dropbox fails, and dropbox support told me integrating two cloud storages is not recommended. it's probably due to some other issue though (my "semi-managed" computer at uni). nrgl.
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Roof 77
(@roof77) reported
@DropboxSupport My account has been disabled and I can't find any reason why. At first I though that it would be a problem with the anual payment, but according to your mail the payment won't take place until tomorrow
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Christopher Brain
(@Christo23739961) reported
@Tantacrul I’m currently cowriting a very large work with a collaborator, usually remotely. We use Dropbox and can save a file on one end and open it very quickly on the other. We coordinate not to work on the same file at the same time though. Have never encountered problems with the setup
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Cherry Baby 🍒
(@cherrybaby898) reported
@Twisted17968411 That’s literally not true, vid wasnt sending on snap and you didn’t answer when i tried to offer sending through here or dropbox. Message me if either of those sending options work, if not I’ll issue a refund by midnight. Thanks
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KV8 bot
(@fuelcut) reported
Did I hear a question about Google apps from audience? Oh **** THOSE TERRIBLE MIND CONTROL TOOLs..not to mention most incompetent software org in history can’t ship chat. Any company can find alternative in hours or days given highly robust msft and Dropbox and salesforce ecos
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MP
(@MP02053319) reported
@DropboxSupport Thank you for your reply. I appreciate it, but it just feels like your engineers are not in fact giving it the utmost attention (or any attention at all). It feels like not one person at Dropbox is actively working on this serious issue.
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daysofspeed
(@daysofspeed) reported
@Dropbox Any chance you’ll use my monthly sub to fix M1 Mac OS X can compatibility? It’s only been two years.
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berk
(@non_sig_pvalue) reported
Remembering that time at my old job when I was trying to show my bosses the evidence of a problem using Dropbox version history and they had no clue that there was even a history function, and thus didn't listen to me at all. Happy to be in a much better environment now!
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riz
(@riaz_001) reported
@USAndIndia My Indian passport is expiring in 5 months, and I have already applied for the new passport in India Embassy, SF. I am eligible for Visa dropbox, but can i schedule my visa dropbox appointment prior to issue of the new passport (new passport number/validity)
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Christoph Nakazawa
(@cpojer) reported
@KrauseFx @steipete But.. but.. the current Dropbox app works so well for all local files. Why do file syncing apps have to become so terrible 😩
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Status
(@MyCoursesTWU) reported
On Thursday, Aug 15 Dropbox single sign on (SSO) is not working for some users. We are working to fix the problem as quickly as we can. Aug 15, 2022 08:18 CDT
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daysofspeed
(@daysofspeed) reported
@Dropbox Any chance you’ll use my monthly sub to fix M1 Mac OS X compatibility? It’s only been two years.
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Max Jackson
(@boizydan1) reported
@mattwrightphoto @DropboxSupport I'm sorry about that I have similar issue like this but with the help of ben_hack88 on Instagram I was able to get mine again.
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Ed
(@edropple) reported
@ThomasWinkley it seems to want to slurp down _my entire drive_ and that is...sus Dropbox just has checkboxes for which folders you want. It's weird that gdrive doesn't make that obvious
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MP
(@MP02053319) reported
@DropboxSupport How can the employees have spent eight hours a day at work for almost ten days now and still not resolved it? Might their be computer storage experts they can call in if they are incapable of repairing the issue? Thank you.
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Daniel Cross (Crossroads Games)
(@eldritchman) reported
@SuperFly_Games Ok, it is excellent. However, the instructions on importing custom sounds do not work unless using iTunes with sync. So the Google drive or the Dropbox methods are not working.
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MP
(@MP02053319) reported
@DropboxSupport How can the employees be working eight hours a day and still not have resolved it? It feels very much like Dropbox is against their clients instead of helping them. Please note that this issue is caused by Dropbox (not me). Thank you.
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Cristina Accardi #Antifa 👩🏻🦯
(@piperlastrega) reported
@Dropbox @DropboxSupport Good afternoon. I updated my iPhone app today and I’m having a problem. I wanted to send two Twisted wave recordings to Dropbox, it uploads the files, but they don’t appear in the folder. Why?
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Andy Runton
(@Owly) reported
@MitchGerads Yes, don’t sleep it. Don’t turn it off. Back everything up immediately. Only use stuff that saves to the cloud or use Dropbox. You could lose everything if it’s a hardware failure. It could be as simple as a software issue, but the fact it works after cool-down is troubling.
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Jerry Bendiner
(@LogixTools) reported
@DropboxSupport I had a large folder that filled my free space and I deleted it. I am well below the 2GB limit yet Dropbox claims I am way over, as if the folder is not deleted. I am lost. Not sure how to fix this.
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Hacker&Hacking service
(@uhkbank_gmail) reported
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