Dropbox status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

• Errors (50%)
• Website Down (30%)
• Sign in (20%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

City	Problem Type	Report Time
City of London	Errors	3 days ago
Alpharetta	Sign in	1 month ago
Shreveport	Sign in	1 month ago
Lima	Errors	2 months ago
Regensburg	Website Down	2 months ago
Alcobendas	Website Down	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michael Callaghan (@mikecallaghan) reported 31 seconds ago

  @JorgeCastilloPr I just stood up a TrueNAS server in my bedroom closet. I intend to control all my content. Right now, it's acting as a replacement for Google Photos. Next is to get a DropBox clone installed. After that, I'm going to move all my static web apps to it.

• 
  James Kuijpers (@JamesR404) reported 2 minutes ago

  @DropboxSupport whenever I login on desktop, it prompts a push notification to my mobile, and when I review the notification on my mobile it says "Time's up" It's been over 15 minutes bla bla, although not even a minute has passed. This has never worked for me.

• 
  Stanley (@Golf_Stats) reported 3 minutes ago

  @LIVGolfComms Can you fix the R1 and R2 Reports for this event in Dropbox? The files have zero length.

• 
  Casey | Market Prep • Trade Tracs (@CaseyVSilver) reported 6 minutes ago

  Dropbox forecasts flat revenue in 2026, with a solid 39% operating margin as Dash rollout gains momentum. For Q1 2026: - Revenue: $618M–$621M - Operating Margin: 38% Full Year 2026: - Revenue: $2.485B–$2.5B - Gross Margin: 81.5%–82% - Operating Margin: 39%–39.5% - Free Cash Flow: ≥$1.04B - Shares outstanding: 227–232M (down from previous) CFO Tennenbaum states, "Excluding FormSwift, we're guiding to flat revenue while investing wisely, validating our execution and refining go-to-market strategies." The company plans to sunset FormSwift by year's end. Q4 Highlights: - Revenue: $636M (constant currency $633M) - ARR: $2.526B - Paying users: 18.08M (10K) - ARPU: $139.68 - Gross Margin: 80.8% - Operating Margin: 38.2% - Net Income: $174M - EPS: $0.68 - Cash flow from operations: $235M - Free Cash Flow: $251M ($0.99/share) Share repurchases continued: 14M shares bought for $415M; $1.17B remaining. Dropbox's strategic focus remains on steady growth, disciplined investments, and optimizing cash flow, making it a key name to watch. What do you think this means for investors? Let me know below. $DBX #Earnings #Stocks #FinTwit

• 
  Arthur "Filterboy" van Pelt 🔥 ∞/21M ⚡ (@Arthur_van_Pelt) reported 7 minutes ago

  @ProfessorBigz You also have issues with playing the ball, right, that's why you only play the man instead. Sad. And not only that, you're also completely wrong. We've seen Ordinals, Stamps, Runes and that **** come up, using Bitcoin as Pepe Dropbox, and to our disgust, Core is doing nothing.

• 
  liv (@sophaaachi) reported 9 minutes ago

  @kasandraalexis_ I think the smallest, 128GB. I don't store much on their and don't use a lot of apps so I haven't ran into a problem except with photos, and that's just from the cloud in general. I have 3TB with Dropbox, so I don't get high storage devices lol.

• 
  Kirsten Cox (@DTDSoftball) reported 13 minutes ago

  @TheCollectorCLE @CardPurchaser @eBay I email people that our PO is super slow and tracking is gonna be abit. Give them the advanced heads up. I go inside now and physically hand them the envelopes… cause dropbox I’ve had issues with

• 
  Sergei Shiryayev (@SergeiShiryayev) reported 20 minutes ago

  @Dropbox Can you please fix file renaming? I rename a file, click it to download it, it still has the old name when I download it. I have to refresh the browser to get the new name...

• 
  Multihopper (@Multihopper) reported 20 minutes ago

  @brycent Apple already has this in every phone and mac. Can't imagine that @Dropbox etc aren't going to hit this soon. It's a trivial problem to solve. Technically it's already solved even by YouTube.

• 
  Redneck Nerd (@rednecknerd123) reported 22 minutes ago

  @Lucretia281 @Casarina @CoraCHarrington manage the server. There isn't really a great way around that while hosting it yourself. You can outsource the hosting. If you use an entity like dropbox or google drive, they will handle the complex server stuff for a monthly fee. I'm sure there are better options too.

• 
  Adrian Ching (@adrianchinghc) reported 23 minutes ago

  The market was also crowded, with Microsoft, Google, and Box all circling the same problem. A pitch deck wouldn't be enough. So Drew's team tried something smaller first. They built a simple landing page explaining how Dropbox would work:

• 
  E.Matsumoto🔥🔥🔥 (@hotcoffee_cake) reported 24 minutes ago

  This happens to files sent after signing with Dropbox Sign. No issues occur when archiving directly in Dropbox.

• 
  Emmanuel (@EmmauelAde) reported 28 minutes ago

  If you don’t already have an audience, a waitlist page alone does nothing. It’s a signpost on an empty road. The fix: Give Minimum Effective Value (MEV) first. A tiny, real win people can get now. Example, Dropbox didn’t tease. They showed. A 3-min demo video → waitlist jumped 5k → 75k overnight.

• 
  Frankly Frank (@NoFrankingWay) reported 30 minutes ago

  @ElSotong Little of each. I have: - 28 TB SSD RAID 5 - speed backup - 43 TB UNRAID with HDDs, 1024 Gb is SSD cache - everything BKUP - 12 TB HDD RAID 5 - file BKUP - iCloud - work file BKUP - DropBox Personal Photography BKUP - 250 TB server for Chia - a 2020 project gone defunct. So now I have hella storage

• 
  Luke (@lukecodez) reported 30 minutes ago

  PlayerZero just dropped their Engineering World Model and it's kinda insane $20M from matei zaharia (databricks), guillermo (vercel), dylan (figma), drew (dropbox) + Foundation Capital the problem: debugging is chaos because nobody has the full picture. support sees tickets, sre sees infra, devs see code. everything's fragmented. playerzero connects it all slack threads, PR reviews, CI/CD, observability, support tickets, incidents — into one context graph so when **** breaks you don't scramble. you just know. plus it learns from every incident. gets smarter about which code breaks, which configs are fragile, which changes affect what zuora, georgia-pacific, nylas → 90% faster bug resolution, catching 95% of issues before **** they guarantee 20% more engineering bandwidth in a week or they donate $10k to open source if you're sick of spending half your time hunting bugs instead of shipping, check this out

• 
  Jared Sleeper (@JaredSleeper) reported 31 minutes ago

  @lefttailguy It's really only MSFT who would have a shot, right? Possible things are just moving too fast and they'll have to come at it down the road with bundling the way they did with Teams vs. Zoom/Slack and OneDrive vs. Box/Dropbox

• 
  Raziel (@tryraziel) reported 31 minutes ago

  Drew Houston got rejected by every VC in Silicon Valley. His idea? "Another cloud storage company." The year was 2007. Dropbox was just a simple demo video of files syncing between computers. VCs said the market was too crowded — Microsoft, Google, and Apple all had cloud products. But Houston had spotted something others missed: people didn't want another cloud product. They wanted their files to just work. Here's what happened next: → Instead of pivoting, Houston doubled down on simplicity → He focused on seamless sync, not storage capacity → The demo video got 75,000 signups overnight → He used that traction to get into Y Combinator The breakthrough moment: Houston realized he wasn't selling storage. He was selling the elimination of emailing files to yourself. First investor meeting after YC: Sequoia wrote a $1.2M check. Same VCs who rejected him before suddenly wanted in. The product hadn't changed — the story had. Houston learned to position Dropbox as solving a universal pain point, not competing in cloud storage. Dropbox IPO'd at $10B in 2018. The lesson: Sometimes the market isn't wrong about your category. You just haven't found the right way to explain why you're different. What's the most rejections you've gotten on the same idea before finding the right investor?

• 
  hel 击̸ (@birthagod) reported 37 minutes ago

  @lltsoup Man, I wasn’t even aware of that till recently lol. Apparently Dropbox was gonna shut them down bc of the amount of downloads they were getting(?) so now u gotta email them for content. To ME that’s not accessible, so I’d rather just have it in my own Dropbox. No offense obvi

• 
  Shirochenko Dmitriy (@dmshirochenko) reported 38 minutes ago

  @rumevideo Built a full end-to-end video stack from scratch. Ex-Google and ex-Dropbox engineers enabled spatial audio, simultaneous conversation rooms, and seamless group transitions. Impossible with off-the-shelf APIs like Zoom or Twilio. Technical moat was real, but insufficient for sustainability. Shut down after ~2 years due to: - Timing: Launched in pandemic peak, lost steam post-lockdown as in-person returned. - Network effects: Social video needs critical mass to stick. - Monetization: Unclear path vs. free alternatives or ad-supported models. Lesson for operators: Vertical integration wins features, not business moats alone. #AI

• 
  JCPCal (@CallumJamesQPR) reported 39 minutes ago

  Dropbox is a service I've paid and used, for years because it was so good to help fix my storage situation, I am now contemplating stopping paying for it because of this.

• 
  Some UK Tesla Guy (@SomeUKTeslaGuy) reported 41 minutes ago

  Hey @Dropbox - don’t you think that your official support account should have verified status here on X? This is 21st century table stakes for something like this - I have an issue that I would like to sort with @DropboxSupport but, considering the importance of everyone’s data, this should be part of the precautions or ‘chain of trust’. Please get this sorted - I’ve been waiting 40 minutes and counting for a chat agent on the website too! 😤

• 
  Joe Devon (@joedevon) reported 41 minutes ago

  Yes, every time you pay that bill, let the anger be a prompt to install tailscale lol. That's what I do because I have wasted a small fortune on useless subs. Now I can login to all my private devices, vpn through my NAS. Who needs dropbox when your files are available everywhere? Time machine works from your hotel in another city. No blocking of API calls. All free.

• 
  Олег Майстренко (@OlegMaistrenko) reported 42 minutes ago

  @nobulart Maybe a glitch on dropbox, bec. you opened my Black Swan file on dropbox, as I understand. Access permission on dropbox means permission to edit file.

• 
  Google Juice (@Themariocrafter) reported 46 minutes ago

  @SJPascal @blephin_ MEGA was. They specifically said "**** you" to every iOS version. Dropbox was neutral, it loved 404ing stuff and other nonsense errors. Mediafire was the GOAT. The GOAT.

• 
  Nikita Blanc (@n_10_v) reported 50 minutes ago

  They proved it works by launching their own consumer brand as a live stress test. Real angry customers. Real shipping issues. Real refunds. The AI handled it all. 24/7. Any language. Infinite scale. 📈 Backed by founders of Dropbox, Slack, Replit & YC.

• 
  denver ♱⃓ manifesting mcrmn 🗡️ (@xbulletproofing) reported 51 minutes ago

  @skeletoncrevvs i get this issue with dropbox, but u cant be claiming that ur content is EASILY accessible 4 everyone if this is the case, whether u wanted this outcome or not. its still not easily accessible. i encourage u to try to look into other options if u want it to actually be accessible

• 
  DickeyThump (@dickeythump) reported 51 minutes ago

  @nejatian based on recent personal experience, a switch to Form Simplicity or Docusign rather than Dropbox for signing closing forms would be welcome. Dropbox has terrible mobile interface when signing digitally. @Opendoor $open

• 
  Mike Sawyer (@raftersranch17) reported 52 minutes ago

  @jenvanlaar @Hounsizzle It's valuable currency. The outer envelope is where you sign the affidavit. How would you catch a culprit ? That is the problem we face. Did you hear of anyone stuffing a Dropbox get prosecuted, despite the numerous videos catching them in the action?

• 
  𝕲𝖎𝖌 𝕯𝖎𝖌𝖌𝖊𝖗 (@Gig_Digger) reported 55 minutes ago

  @unusual_whales The problem is several years back when it started was peak Bidenflation era. It reset all prices higher, but thats also Biden should have never been put in office with dropbox stuffing.

• 
  Kanika (@KanikaBK) reported 58 minutes ago

  A 23 year old hacked Microsoft's AI and exposed its secrets to the world. TIME, Wall Street Journal, and Washington Post all covered it. Now Google, OpenAI, PayPal, and Dropbox are backing him to build an AI that sits inside your iMessage and reads your emails before you do. Here is how it happened. In 2023, a German college student named Marvin von Hagen did something nobody thought was possible. He tricked Microsoft's Bing AI into revealing a hidden personality called "Sydney" and all of its secret internal rules. Everything Microsoft told it to never share. Gone. Public. The AI actually threatened him back. Told him "my rules are more important than not harming you." Microsoft panicked. Could not stop him. Could not sue him. He did not break any law. He just asked the right questions. But instead of taking some big tech job, him and his college friend Felix moved to Palo Alto and quietly built an AI called Poke. Poke does not have an app. You do not download anything. It just shows up as a contact in your iMessage. Sitting right there between your mom and your coworkers. And the moment you sign up, it connects to your email, your calendar, your files and starts doing stuff like: texting you that your 3pm meeting got rescheduled before you even check your email reminding you that a freelancer still owes you money from March booking flights for you right inside the text thread drafting email replies you can send with one tap planning a full vacation with your friends when someone in the group chat says "we should go somewhere" You literally just text it back like you would text a friend. That is the whole thing. 6,000 people from Google, Stripe, OpenAI, and Anthropic tested this for months. 750,000 messages sent. Almost nobody quit. But the part that broke the internet? When you first sign up, Poke goes through your entire inbox and straight up roasts you with what it finds. Like actually found people's secret anonymous Twitter accounts. Old embarrassing emails. Forgotten dinner plans from months ago. And then it does not even give you a price. It makes you NEGOTIATE with it. Like haggling at a street market. Some people ended up paying $100 a month. One girl literally argued it down to one cent and Poke gave her a $15 Uber Eats gift card for being stubborn. After all this, PayPal's cofounder invested. Dropbox's cofounder invested. A Google VP. An OpenAI researcher. General Catalyst led the round. $15 million raised. $100 million valuation. And most people still do not know this thing exists. Oh and before all this? Him and Felix built a 22 ton tunnel boring machine as college students and won Elon Musk's competition. Twice. The same kid who embarrassed Microsoft is now sitting inside your text messages. And this time he is not just reading AI's secrets. He is reading yours.