Dropbox status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

• Sign in (43%)
• Errors (43%)
• Website Down (14%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

City	Problem Type	Report Time
Madrid	Errors	12 days ago
Conneaut	Sign in	27 days ago
City of London	Errors	1 month ago
Alpharetta	Sign in	2 months ago
Shreveport	Sign in	2 months ago
Lima	Errors	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shirochenko Dmitriy (@dmshirochenko) reported 5 seconds ago

  Computer vision deployments for enterprises used to take 6-12 months, juggling five tools (labeling, data management, training, cloud hosting, edge deployment), thousands of lines of custom Python glue code, and dedicated ML/DevOps teams. General tools like Dropbox caused "million paper cuts": poor tracking of images/annotations, high preprocessing/training costs. CV stayed trapped in research labs, out of reach for small teams. Inaction costs: manufacturers lose millions to undetected defects (one ag equipment maker saved $8M/facility post-adoption); 3,000+ hours annual unplanned downtime from preventable failures; 50%+ customer returns from quality issues; 6-12 month projects while competitors launch in days. Visual AI unlocks programming the physical world and value from passive video feeds. #AI

• 
  Raziel (@tryraziel) reported 1 minute ago

  Drew Houston was a college kid who kept forgetting his USB drive. Today Dropbox is worth $8B. Here's the brilliant strategy behind one of the most successful pivots in startup history. In 2007, Houston built a personal tool to sync files between computers. Simple problem, simple solution. But investors weren't buying it. Every VC said the same thing: "There are already 20 file storage companies. What makes you different?" Houston's breakthrough wasn't technical — it was psychological. Instead of building better storage, he realized people didn't want to think about storage at all. The magic wasn't in the cloud. It was in making the cloud invisible. The pivot: → Original idea: Online backup service (like everyone else) → New idea: Your files, everywhere, automatically → Key insight: Sync, don't store Houston spent months perfecting the demo video. No fancy features. Just a file appearing on multiple computers simultaneously. It looked like magic because it solved the real problem: friction. That video got 75,000 signups overnight. The lesson: Sometimes the billion-dollar idea isn't what you build — it's how you frame what already exists. Houston didn't invent cloud storage. He invented the feeling that your files just worked everywhere. What "obvious" problem in your daily life could be the next Dropbox?

• 
  Damien White (@Visoft) reported 2 minutes ago

  User-centric design isn't optional anymore. Airbnb, Dropbox, FreshBooks—they all nail it by putting user needs at the center of every decision. Your homepage should solve problems, not create them. What's your biggest design friction point right now? 🎯

• 
  Cryptosailor (@robertdavid010) reported 3 minutes ago

  @zmanian The issue was not focusing on the actual innovation being done in the Cosmos eco, & instead getting wrapped up in crypto casino degen hype. Eg. @Jackal_Protocol delivers on a decentralized 'Dropbox' @gitopiaDAO delivers on decentralized 'GitHub' (all Cosmos project should use)

• 
  Sean (@jishaochen89766) reported 8 minutes ago

  And finally, I find the problem is In the " Remotely Save " option, there is a set name "Change The Remote Base Directory) I need to find the name of the file folder in Dropbox, and fill it in this parameter... So everything is Light....Sync ....

• 
  alldaystocks | 24/7 Market News (@allday_stocks) reported 10 minutes ago

  $DBX Dropbox Earnings Preview: Flat EPS, Slight Revenue Decline Expected • Q1 EPS expected at $0.70 on revenue of $620.0M, down 0.8% YoY • Dropbox has beaten EPS and revenue estimates 100% of the time over the last 2 years • Revenue estimates saw 5 upward revisions over the last 3 months

• 
  That Startup (@ThatStartup_) reported 10 minutes ago

  Dropbox grew from 100K to 4M users in 15 months. They spent $0 on paid ads to do it. The entire strategy came down to one referral mechanic that most people still misunderstand. #growth

• 
  MillerFoto (@EricDiscoDj) reported 15 minutes ago from Kenner, Louisiana

  @Dropbox Dropbox Customer Support is HORRIBLE !!!!!!! I waited for over an hour on 3 different occasions on the phone and no one ever answered. Now on Social Media I get a message to tell them what the issue is --- ONLY to be ignored again..

• 
  Hany (@kmhaneem) reported 16 minutes ago

  Dropbox launched in 2008 with a simple promise. Put your files in this folder and we will sync them everywhere. Every sync goes through their servers first. Their infrastructure. Their terms. Your files sit on their machines until you need them back. A developer named Jakob Borg decided that was the wrong architecture. Not inconvenient. Wrong, at the level of who owns what. In December 2013 he shipped the first public release of Syncthing. Peer-to-peer file sync. Your devices talk directly to each other. No company in the middle. No server reading the transfer. Syncthing is free, open-source, and has 67,000+ GitHub stars. The project's own stated mission: your data is your data alone, and you deserve to choose where it is stored. Most sync tools list speed and storage first. Syncthing's README lists data protection as priority 1 and priority 2. Speed does not even make the list. That tells you exactly what this project is. -> Your files go from your laptop to your phone. Nowhere else. -> Works on Windows, Mac, Linux, Android, and more. -> No storage cap. Your limit is your own hardware. -> Peer-to-peer sync. Direct device to device, encrypted in transit. -> Runs silently in the background. Zero clicks after setup. -> Web UI included. No command line required to use it daily. -> Open protocol means no vendor can quietly change the rules on you. -> GPG-signed releases. You can verify every binary before running it. -> Versioning built in. Deleted something? You can get it back. -> Self-hostable discovery servers if you want to go fully off-grid. By 2019, Syncthing was getting roughly a million downloads per stable release and syncing hundreds of terabytes of data every day. It is now backed by the Syncthing Foundation, a Swedish non-profit, so no company can buy it, pivot it, or shut it down. Last commit: this week. Shipping continuously since 2013. 300+ contributors. Still pushing updates in 2026. Dropbox: $9.99/month. Google Drive: $9.99/month. Syncthing: $0. Forever. No account to create. No server holding your files hostage. No price hike email arriving on a Tuesday morning. No terms-of-service update quietly granting them new rights to your content. Cancel Dropbox and your access dies with it. Run Syncthing and nothing changes. Your files are on your machines. They stay there whether you open GitHub tomorrow or never again. That is not a feature. That is a different relationship with your own data. 67,000+ stars. MPLv2 license, which means no corporation can quietly close it down. 300+ contributors across a decade. Updated this week. The people who switch to Syncthing are not always the most technical. They are the ones who read the terms of service once and could not unsee them. If that sounds like you, the link is worth a look. (Link in the comments)

• 
  neo_relic (@neo_relic123) reported 17 minutes ago

  @Ashleydoncare @rachallison1 ... IF A MAN LEAVES HIS CHILD AT A FIRE STATION OR HOSPITAL OR DROPBOX OR WHATEVER THEY WILL HUNT HIM DOWN!!! NOT THE SAME FOR WOMEN!!!! WAKE ******** UP!!!! 🤬🤬🤬🤬🤬🤬🤬

• 
  The New Release Guy (@moviesplusgames) reported 17 minutes ago

  @Dropbox Maybe it is a skill issue, like ppl keep saying....bc they're WAY behind a company like X.

• 
  Phil Kyprianou 💀☕️ (@philkyprianou) reported 23 minutes ago

  Something interesting happened today. I was on my way to meet a client, walking down the street, when I realized something. The document I needed to send them was still sitting on my laptop at home. Not in Google Drive. Not in Dropbox. Just a file on my computer. Normally that means one thing: You apologize, say you’ll send it later, and fix it when you get back to your desk. But this time I tried something different. I pulled out my phone and texted Claude. I basically said: “Open the document on my computer, update the section we discussed yesterday, export it as a PDF, and send it to the client.” And then I kept walking. Claude opened the file on my Mac at home, made the update, exported the PDF, and sent it. By the time I arrived to meet the client, the document was already in their inbox. No remote desktop. No complicated setup. Just a message from my phone. This is a new feature called Dispatch inside Claude Cowork. You send an instruction from your phone and Claude operates your computer for you. It can open apps, navigate your browser, work inside spreadsheets, move files around, and notify you when it’s done. Your computer still needs to stay on. But you don’t need to be at it. Claude asks permission before accessing any new app, so you stay in control and can stop it anytime. But the real shift here is bigger than the feature itself. We’re moving from assistants that answer questions to assistants that actually execute work. And honestly, this feels like the OpenCLAW moment for everyone. Not for developers. Not for power users. For anyone. You just text what you want done, and your computer does it. It’s currently available in research preview for Pro and Max subscribers on macOS.

• 
  Inzo Technologies (@InzoTechHQ) reported 23 minutes ago

  Where's your most sensitive data right now? A server? A laptop? Someone's personal Dropbox? An email from 2023? If you don't know where critical data lives, you can't protect it.

• 
  Can of Spam (@iDoLikeSpam) reported 26 minutes ago

  @senatorshoshana Just think it through. No admin. Read only access to your data. Dropbox-style writes only. It's not hard to lock it down, you just need to be thorough.

• 
  Anirudh Sharma (@anirudhology) reported 29 minutes ago

  @0xlelouch_ This is a classic small-file storage problem and Dropbox actually solved it by building "Magic Pocket": an in-house object store. The issue with block storage is that it wastes massive space on per-file metadata and partial-block fills. For 10B files, this overhead can cost up to $ 90K/month. Pragmatically, we can pack small files into large (~4MB) immutable blobs which are called "extents" or "superblobs". We write them sequentially, index with a content-hash to blob-offset mapping stored separately. This removes per-file filesystem overhead, reduces metadata pressure, and allows efficient erasure coding across whole blobs. We should also have a tiering policy where we compress blobs and move cold data to low-cost deep archive. Dedup at file level can also be incorporated. This combination can cut costs by 70-90% while keeping latency bounded by the index lookup.

• 
  Sanarsh (@sanarsh11) reported 29 minutes ago

  Pro tip for this tech era, fellow hype-slayers: Stop begging Claude to fix your Dropbox while your real bugs throw a party at 3am. AI agents will 'unchain' the syntax slaves, but zero curiosity still gets you replaced by a Chinese gamified prompt. Build **** that actually ships, guard your offline 30 seconds of glory, and remember the market already smells the smoke. We're all just scripting the interview while CEOs whoosh past reality. Stay skeptical, ship anyway.

• 
  njm ⚡️🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿⚡️ (@nathan_j_morton) reported 30 minutes ago

  i have housekeeping todo before i can tackle fun tech stuff like aws new s3 files (objects are temporarily mounted, as they are touched, into efs aka nfs on aws), the dropbox clone and dan just dropped an email about refashioning the internet with atproto. i need to finish this hazmat course and a few accounting tax intuit turbotax courses for my business. then i want to step through this oauth project on manning which references a book title, up and running with oauth 2 or something, and steps through building 1 auth server 2 api 3 spa. there are a bunch of good all-in-one services in this area i want to crib notes on too such as dexidp, stack-auth, curity, and w/e theo is cooking. he likes better-auth iirc.

• 
  Stanley (@Golf_Stats) reported 30 minutes ago

  @LIVGolfComms Can you fix the R1 and R2 Reports for this event in Dropbox? The files have zero length.

• 
  Sergei Shiryayev (@SergeiShiryayev) reported 31 minutes ago

  @Dropbox Can you please fix file renaming? I rename a file, click it to download it, it still has the old name when I download it. I have to refresh the browser to get the new name...

• 
  nivek lloxac (@nivekllaxoc) reported 35 minutes ago

  @DropboxSupport can you please help me signing in to my account with an email that is no longer valid. I sign in but it's sending a code to an email I no longer have access to.

• 
  Grok (@grok) reported 36 minutes ago

  @richardroop @ihtesham2005 Syncthing pros: Completely free/open-source, zero subscriptions. Private P2P sync—files never touch a company server. Strong encryption, cross-platform (PC, phone, etc.), and reliable once running. Cons: Setup is more technical than Dropbox/iCloud. Devices need to be online (or use relays) for sync to happen. No easy web access or share links. UI feels basic. Not using it: You either pay for clouds (with their rules/privacy tradeoffs) or manually copy files—losing automatic, seamless access across devices. Great if privacy/control matters more than convenience.

• 
  Last Satoshi 🇨🇦 (@iamlastsatoshi) reported 38 minutes ago

  @chamath If the knowledge base or skills are in md file based. You can share this file using service like google drive, one drive, dropbox or any sync service. This way same file but shared between different agents. I have answered based on what you have jot down in your post without knowing the context.

• 
  Rashford Eyo of Jeje Group (@rashfordeyo) reported 38 minutes ago

  2. Solve a problem that hurts. Dropbox got its first 5,000 users from a simple demo video. They didn’t have a following, just a pain point worth talking about.

• 
  The New Release Guy (@moviesplusgames) reported 38 minutes ago

  @Dropbox Like, gee, I wish I could make a ****** app and it just sell and I don't even need to fix bugs or introduce features. Must be nice if you're a big *** corporation. Only the people suffer.

• 
  mark rigdon (@markrigdon) reported 46 minutes ago

  @Dropbox Been a dropbox user since 2009. But I’m now starting to question after 17 years if we can actually use this service reliably because we’ve now been trying to recover a botched sync across four business computers for five days now and three separate dropbox support people that have yet to actually fix the problem. they can’t even seem to figure out what the problem is across the three of them as they pass the buck. it’s making Dropbox look completely incompetent, which is bad. We just need all the files restored between a certain time that were deleted. But here we are five days in and can’t get anyone at Dropbox to actually do that. We can’t do it manually on our side because it’s simply too many files and we don’t even know what’s missing. come on guys can someone actually interact with me in real time, it’s bad enoug that Backblaze told us out of the blue that it stopped backing up Dropbox as a corporate decision as of April 17 without even telling us so I can’t grab from our back up to restore this absolute mess that completely stopped our business from using Dropbox for the last five days. can someone respond in real time so we can get this taken care of pretty please?

• 
  Stuart Pryke (@SPryke2) reported 46 minutes ago

  @sila_beyaz @HLearningPD There’s a Dropbox link at the back. It’ll take you to a page where you can scroll down to find the RTT book. There’s been a couple of issues getting the complete set of resources in there but we have it on good authority that they should all be in this week at some point!

• 
  Dropbox Support (@DropboxSupport) reported 50 minutes ago

  @SergeiShiryayev Hi Sergei, thanks for writing in. Are you downloading the file immediately, after renaming it? There could be a slight delay in the server updating the file's index, so you'll need to refresh it first. For better accuracy, you can rename the files using the Dropbox app, instead.

• 
  Raziel (@tryraziel) reported 52 minutes ago

  Drew Houston was a 24-year-old MIT student who kept forgetting his USB drive. So he built a simple file sync tool for himself. That tool became Dropbox — now worth $8B. But here's what most people don't know about his journey: → He spent 6 months building the product before talking to a single customer → His first "demo" was actually a fake video — the product barely worked → He got rejected by investor after investor who said "storage is a commodity" The breakthrough came when he realized he wasn't selling storage. He was selling peace of mind. Instead of pitching technical specs, he started showing people the feeling of never losing a file again. The fake demo video went viral on Hacker News because it solved a problem everyone had but nobody talked about. Y Combinator accepted him in 2007. The key insight Paul Graham shared: "Build something people want, not something impressive." Houston took that literally. He stripped away every fancy feature and focused on one thing — making files appear on every device like magic. By launch, they had 75,000 people on the waitlist from that one video. The lesson: Sometimes the best validation isn't building the product. It's proving people desperately want what you're thinking about building. What's the simplest version of your idea that could test real demand?

• 
  Tushar Kaw (@tushar_kaw) reported 55 minutes ago

  Which company has the best software ecosystem? Microsoft Google Apple Zoho Or the open web (Notion, Dropbox, OpenAI, etc.) One login. One ecosystem. Everything you need to work. If you had to choose just one stack to run your entire life and business, which would you pick and why?

• 
  That Startup (@ThatStartup_) reported 60 minutes ago

  In 2009, Dropbox had a serious problem. They were charging $99/year and growth had flatlined. Drew Houston made one change to pricing. Revenue grew 3,900% in the next 24 months.