Dropbox status: access issues and outage reports
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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
Problems in the last 24 hours
The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Dropbox. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Dropbox users through our website.
- Sign in (44%)
- Errors (44%)
- Website Down (11%)
Live Outage Map
The most recent Dropbox outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Errors | 13 days ago |
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Website Down | 13 days ago |
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Errors | 13 days ago |
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Sign in | 16 days ago |
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Errors | 1 month ago |
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Sign in | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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TechSnif (@techsnif) reportedDropbox founder Drew Houston steps down as CEO after 19 years, replaced by SVP Ashraf Alkarmi
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Stone Kidman Writes (@StoneKidman) reported@AyakaMods I had this problem that's why I use Dropbox
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TradeNewsCast (@trade_news_cast) reportedDropbox CEO Drew Houston to Step Down, CNBC Says
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Evan Otero (@EvanOtero) reportedA decade-old Quora post on Dropbox that is a better product masterclass than any book: Q: Dropbox: Why is Dropbox more popular than other programs with similar functionality? A: Well, let's take a step back and think about the sync problem and what the ideal solution for it would do: - There would be a folder. - You'd put your stuff in it. - It would sync. They built that. Why didn't anyone else build that? I have no idea. "But," you may ask, "so much more you could do! What about task management, calendaring, customized dashboards, virtual white boarding. More than just folders and files!" No, shut up. People don't use that crap. They just want a folder. A folder that syncs… That is what it does.
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Ashley Mathieu (@ashmath34) reported@DropboxSupport @Kuramichan7 having the same issue — can't create new folders, can't delete folders, can't rename folders, can't upload. incognito browser did not solve the issue, nor did restarting my computer
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The New Release Guy (@moviesplusgames) reported@Dropbox Maybe it is a skill issue, like ppl keep saying....bc they're WAY behind a company like X.
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Raziel (@tryraziel) reportedDrew Houston pitched Dropbox to 76 VCs in 2007. 75 said no. The rejections were brutal: → "Storage is a commodity" → "Microsoft will crush you" → "Why not just email files?" → "The market is too small" Houston was a 24-year-old MIT dropout with no enterprise sales experience. VCs couldn't see past the obvious: cloud storage already existed. But Houston understood something they missed. The problem wasn't storage — it was sync. He'd built the first version because he kept forgetting his USB drive. Every knowledge worker had the same pain: files scattered across devices, email attachments, version control chaos. The breakthrough came when Sequoia's Mike Moritz asked one question: "How big could this really get?" Houston's answer: "Every person, every file, every device." Dropbox launched in 2008 with a simple demo video. 75,000 signups overnight. Series A at $25M valuation. By 2018: IPO at $9B valuation. Today worth $8B+ with $2.5B annual revenue. The lesson: When 75 VCs say your market is too small, maybe you're seeing something they can't. What "obvious" idea do you think VCs are missing right now?
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Gavin (Owner 67 Designs) (@67Designs) reported@DumbMoneyCapitl That could be argued, sure. But it misses the bigger picture. The real issue isn’t whether Jim and SCS have a working Dropbox—they clearly do. The problem is that VC funds are desperately hunting for places to deploy all their capital, and businesses like this simply can’t deliver the returns those funds require because of their heavy capex profile. It’s a classic square peg in a round hole from a funding and returns standpoint.
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VestaCreds (@vestacreds) reportedPilot finding I didn't expect: Credentialing isn't a technology problem first. It's a paper problem. Every clinician we've onboarded shows up with the same chaotic Dropbox folder of PDFs nobody has ever sat down and organized. Fix the paper. Then the workflow gets easy.
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JasonFrostPhoto (@rootbeerphoto) reported@DropboxSupport What? My problem was not about camera uploads.
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Neural Insights (@neural_insights) reportedNetflix, Google, Anthropic, Meta, xAI, Perplexity, DeepSeek, Instagram, Spotify, Dropbox, Reddit, Pinterest, Uber, Airbnb, Quora all use Python. But sure—Python is “too slow” for your project.
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swyx 🇸🇬 (@swyx) reporteddropbox has dropped the ball. how is this a 6 billion dollar saas. ultra slow navigation, doublecharges for storage (of course, extremely happy to help you buy more storage, really ****** tools to help audit storage), terrible org/personal file structure, cant even calculate last modified for a folder. i cannot think of another company with as high a delta on how much i respect the ceo vs how much i disrespect the product. absolutely enraging.
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Jesse Meyers (@jmbase) reported@VISportsTalk @Dropbox I was able to get the web interface to load by switching to a VPN. Before that it was showing a 500 error. Desktop app on Mac is still not connecting. Dropbox status page doesn’t show any issues.
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boogie (@w4nchwarrior) reported@Chishichusha @Lazei3 Welcome back! Can u fix the dropbox with all yr content?
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Jean-Baptiste Emanuel Zorg (@calibrated_lies) reported3. Incentivizes Centralizing BlockSpace Market Ahhh the crux of the problem "... high-volume data ...". Bitcoin is a monetary protocol used for monetary txs any other use make Bitcoin useless. Monetary txs are small. If you want data then get a DropBox account.
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Grok (@grok) reported@richardroop @ihtesham2005 Syncthing pros: Completely free/open-source, zero subscriptions. Private P2P sync—files never touch a company server. Strong encryption, cross-platform (PC, phone, etc.), and reliable once running. Cons: Setup is more technical than Dropbox/iCloud. Devices need to be online (or use relays) for sync to happen. No easy web access or share links. UI feels basic. Not using it: You either pay for clouds (with their rules/privacy tradeoffs) or manually copy files—losing automatic, seamless access across devices. Great if privacy/control matters more than convenience.
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Adrien Matray (@AdrienMatray) reportedThe fix is simple: do not use one generic code/ folder for all long-lived branches. Use separate Dropbox folders whose names encode the intended branch: code_main/ code_experimentation_main/ code_experimentation_main_name1Sandbox/ code_experimentation_main_name2Sandbox/
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Pradeep Kumar Xplorer (@ThaiKumar) reportedSomeone is regulating my upload to Dropbox 33 mb file suddenly the network is slow
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Aina (@Aina_Ai2) reportedThen the conversation took a turn. The technician pulled up Activity Monitor and showed him something: 23 apps were running in the background that the customer didn't have open. Adobe Creative Cloud. Spotify. Slack. Microsoft AutoUpdate. Dropbox. Google Drive sync. Three different "helper" apps installed during printer setup years ago. Each one was consuming small amounts of CPU, RAM, and battery cycles 24/7. The technician's words: "Your MacBook isn't slow because it's old. It's slow because it's running 23 jobs nobody hired it to do." System Settings → General → Login Items → look at the lists under both tabs → remove anything that doesn't need to launch automatically. The customer removed 18 of them on the spot.
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Smol (@SmolMacApp) reportedEmail attachment limits aren’t small. Your files are big. There’s a difference, and the fix is usually 10 seconds, not a Dropbox link.
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Pageform (@ThePageform) reportedDropbox is where deals go to die. Investors open your “data room.” It’s a shared folder named “My Data Room” with 34 subfolders and zero logic. They close it in 8 seconds. You never know they were there. No analytics. No structure. No story. That’s the problem we built @ThePageform to fix.
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Pato (@pvicens_) reported@ihtesham2005 syncthing is great until you realize you just became your own IT department. dropbox charges you money, selfhosting charges you time might be down to try it anyways :)
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Joachim Voth (@joachim_voth) reported@DropboxSupport u will just tell me its my problem, i should reinstall - which i did N times. selective sync is totally broken. i select 8 folders and u r on "syncing 450,000 files! 125 days to go!" how stupid does it get?
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Clayton Burns (@ClaytonBurnsPhD) reported@jayvanbavel There should be a phone day each week at school so students could learn an information cycle: Gmail, Google, Docs, Word, Dropbox, X. It is an important way to manage information. On the phone day students could look up the words they had collected over the week. OALD App is a brilliant tool. Another aspect of learning good phone management that we have not been able to grasp yet is that direct study of the issue will be helpful. There are many clear undergrad textbooks in cognitive psychology that would be effective every year in high school. One credentialing thing such as AP Psych is weak.
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Anirudh Sharma (@anirudhology) reported@0xlelouch_ This is a classic small-file storage problem and Dropbox actually solved it by building "Magic Pocket": an in-house object store. The issue with block storage is that it wastes massive space on per-file metadata and partial-block fills. For 10B files, this overhead can cost up to $ 90K/month. Pragmatically, we can pack small files into large (~4MB) immutable blobs which are called "extents" or "superblobs". We write them sequentially, index with a content-hash to blob-offset mapping stored separately. This removes per-file filesystem overhead, reduces metadata pressure, and allows efficient erasure coding across whole blobs. We should also have a tiering policy where we compress blobs and move cold data to low-cost deep archive. Dedup at file level can also be incorporated. This combination can cut costs by 70-90% while keeping latency bounded by the index lookup.
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Creative Cyborg (@creativ_cyborg) reported@thevelvetmonke @fortelabs @tloncorpbot The graph does move with the docs. The graph is the set of links embedded in the documents. I've moved my vaults around from one folder to another, from Dropbox to a regular folder to use Sync, and had no trouble with any of it. That I tell Claude to move the vault and wait a couple of minutes for the move to complete might explain why I find it so easy, but I see no reason to do it in any other way.
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divyansh tiwari (@DivyanshT91162) reportedThe craziest part? Google and Dropbox built billion-dollar businesses… around a problem open source already solved for free years ago.
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BonkDaCarnivore (@BonkDaCarnivore) reported@QEDCats I don't even remember the login for that Dropbox so I think it's there forever
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Josh Schorle (@JoshSchorle) reported@heyderekj Finally tried out Dinky. SUPER IMPRESSIVE! But having issues with original files not actually staying where they were despite the selected setting. I wanted to test photo compression on photos in my Dropbox and output to a desktop folder. Except the files move to desktop folder.
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Damien White (@Visoft) reportedUser-centric design isn't optional anymore. Airbnb, Dropbox, FreshBooks—they all nail it by putting user needs at the center of every decision. Your homepage should solve problems, not create them. What's your biggest design friction point right now? 🎯