Dropbox status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

• Sign in (44%)
• Errors (44%)
• Website Down (11%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

City	Problem Type	Report Time
Paramaribo	Errors	6 days ago
Bogotá	Website Down	6 days ago
Auxerre	Errors	6 days ago
Salt Lake City	Sign in	9 days ago
Madrid	Errors	24 days ago
Conneaut	Sign in	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sam :) (@SamB_46) reported 11 seconds ago

  $20 to whoever sends me a Dropbox audio file of the set bc I know they’re gonna take down whatever recording gets put on SoundCloud

• 
  the SE (@theSEalpha) reported 43 seconds ago

  Cloudflare 2026 Threat Report: brute force is fading. Attackers exploit trusted tools — Google Calendar, Dropbox, GitHub — to move laterally. They call it "living off the XaaS." Record 31.4 Tbps DDoS. Session token theft surging. The perimeter isn't the problem. Trust is.

• 
  Josh Peterson (@jdpeterson) reported 1 minute ago

  The connectors are trash. Tried them yesterday. First off, there's no Dropbox connector, so had to install the Dropbox MCP. It forgets Dropbox is installed. And then tried installing a Slack MCP, but it kept saying it wasn't recognized. And then finally, I tried having it use connectors in a Grok Task, creatinga markdown report in Google Drive, update a CRM in Sheets, and create an accompanying issue in Linear. Grok lied multiple times saying it completed the tasks when it didn't touch the CRM, it created half baked headings for the report, and the Linear issue was a bare skeleton, all tasks ChatGPT and Codex can do with ease. The connectors are not ready for prime time

• 
  Clayton Burns (@ClaytonBurnsPhD) reported 1 minute ago

  @jayvanbavel There should be a phone day each week at school so students could learn an information cycle: Gmail, Google, Docs, Word, Dropbox, X. It is an important way to manage information. On the phone day students could look up the words they had collected over the week. OALD App is a brilliant tool. Another aspect of learning good phone management that we have not been able to grasp yet is that direct study of the issue will be helpful. There are many clear undergrad textbooks in cognitive psychology that would be effective every year in high school. One credentialing thing such as AP Psych is weak.

• 
  Isha (@VISportsTalk) reported 2 minutes ago

  @Dropbox Is your website down? Can't create new folders. Is everyone getting this error?

• 
  Sean (@jishaochen89766) reported 7 minutes ago

  Last night, I tried Obsidian at home. Download the software, install, use the extension "remotely save", and the problem came again... I don't know how to sync the file from Dropbox... So I restart again.....create a file folder and rename it set auth...refresh it still no sync

• 
  mark rigdon (@markrigdon) reported 12 minutes ago

  @Dropbox Been a dropbox user since 2009. But I’m now starting to question after 17 years if we can actually use this service reliably because we’ve now been trying to recover a botched sync across four business computers for five days now and three separate dropbox support people that have yet to actually fix the problem. they can’t even seem to figure out what the problem is across the three of them as they pass the buck. it’s making Dropbox look completely incompetent, which is bad. We just need all the files restored between a certain time that were deleted. But here we are five days in and can’t get anyone at Dropbox to actually do that. We can’t do it manually on our side because it’s simply too many files and we don’t even know what’s missing. come on guys can someone actually interact with me in real time, it’s bad enoug that Backblaze told us out of the blue that it stopped backing up Dropbox as a corporate decision as of April 17 without even telling us so I can’t grab from our back up to restore this absolute mess that completely stopped our business from using Dropbox for the last five days. can someone respond in real time so we can get this taken care of pretty please?

• 
  Shal (@mzshal) reported 17 minutes ago

  @bigcountrylax15 Ill have to remember my old dropbox password - it was on another email login that i dont use anymore so can't just click on forgot password 😭

• 
  Kain Yusanagi (@KainYusanagi) reported 19 minutes ago

  @solitaryasmr You could always set up your own personal server for cheap; it'd be much less to run than paying for Dropbox. You don't even need any special hardware; just use an old tower or laptop. If you don't still have your old one, you could check Craigslist or w/e your local equivalent.

• 
  Kuramichan (@Kuramichan7) reported 20 minutes ago

  Is dropbox not working for anyone atm? I was JUST uploading some files and now it won't let me anymore, it keeps ending in "upload failed". It won't even let me delete folders either, it just gets stuck on a stupid endless spinning wheel or whatever. ******* hate this **** man

• 
  Sean (@jishaochen89766) reported 22 minutes ago

  And finally, I find the problem is In the " Remotely Save " option, there is a set name "Change The Remote Base Directory) I need to find the name of the file folder in Dropbox, and fill it in this parameter... So everything is Light....Sync ....

• 
  Raziel (@tryraziel) reported 25 minutes ago

  Drew Houston got rejected by every major VC in Silicon Valley. Today Dropbox is worth $8B. Here's the pivot that changed everything. 2007: Houston was a frustrated MIT student who kept forgetting his USB drive. His solution? A file-syncing tool called Dropbox. The problem: VCs couldn't see the market. → "There's already FTP and email attachments" → "Why not just use a USB drive?" → "The market is too small" Paul Graham at Y Combinator was the only one who got it. But even he made Houston prove demand first. Houston's genius move: Instead of building the full product, he created a 3-minute demo video showing Dropbox syncing files across devices. The video went viral on Digg. Sign-ups jumped from 5,000 to 75,000 overnight. Suddenly VCs were calling him. The lesson: When investors can't see your vision, show them your customers instead. Product demos beat pitch decks every time. What's the best way you've seen a founder prove market demand before raising?

• 
  m ⋆｡°✩ (@ascaIons) reported 26 minutes ago

  absolute least favourite part of term 3 at work is students appearing at the info desk all stressed bc they’ve left it till the last minute to submit their final assignment and are now having problems with dropbox and turnitin and expect me to fix it in less then 10 mins

• 
  The Reverend KFidds (@KFidds) reported 27 minutes ago

  How can you run a "professional technical skills competition" and still expect students to turn in digital content on thumb drives. What is this, 2011? Computers don't even have thumb ports. Google Drive and DropBox is industry standard. So small time and outdated. Terrible.

• 
  Raziel (@tryraziel) reported 32 minutes ago

  Drew Houston pitched Dropbox to 76 VCs in 2007. 75 said no. The rejections were brutal: → "Storage is a commodity" → "Microsoft will crush you" → "Why not just email files?" → "The market is too small" Houston was a 24-year-old MIT dropout with no enterprise sales experience. VCs couldn't see past the obvious: cloud storage already existed. But Houston understood something they missed. The problem wasn't storage — it was sync. He'd built the first version because he kept forgetting his USB drive. Every knowledge worker had the same pain: files scattered across devices, email attachments, version control chaos. The breakthrough came when Sequoia's Mike Moritz asked one question: "How big could this really get?" Houston's answer: "Every person, every file, every device." Dropbox launched in 2008 with a simple demo video. 75,000 signups overnight. Series A at $25M valuation. By 2018: IPO at $9B valuation. Today worth $8B+ with $2.5B annual revenue. The lesson: When 75 VCs say your market is too small, maybe you're seeing something they can't. What "obvious" idea do you think VCs are missing right now?

• 
  David Elliott (Author DG Elliott) (@dgelliott00) reported 35 minutes ago

  @mnsibley "Dropbox issues" was always a plausible excuse for me. Best part of being retired: nobody says "I'll put it in the Dataroom for you..." One time I renamed my colleague's trash can "Dataroom" on her desktop. My work load decreased 20%.

• 
  StackScan (@stackscans) reported 37 minutes ago

  Growing a SaaS is like debugging a system. You don’t fix everything at once. You isolate one issue, solve it, then move forward. Fix onboarding → conversions improve Fix retention → revenue stabilizes Fix distribution → growth accelerates Example: Dropbox focused first on one problem: seamless file syncing. They didn’t try to build a full ecosystem on day one. They nailed one core use case, then expanded. One problem at a time. That’s how real scale happens.

• 
  No (@cameraplan7) reported 37 minutes ago

  @itskinkerbell drive. If people try to download a photo off of Dropbox in a browser/link, the quality actually goes down. I’ve tested on multiple photos and it doesn’t happen with drive

• 
  Miranda Fernandez 📍ELP (@erotiqlibrarian) reported 38 minutes ago

  I re-uploaded videos to Dropbox. Everybody has 24 hours to download before I take them down to remedy Dropbox deleting them.

• 
  Chris_Mellor (@Chris_Mellor) reported 39 minutes ago

  All of a sudden, when trying to upload Voice Record 7 audio recording files from my iPhone to Dropbox I now have to login to Dropbox and get an emailed verification code .... WHY??? All the convenience has gone. It's enshittification.

• 
  0xMarioNawfal (@RoundtableSpace) reported 40 minutes ago

  You pay Google $10/month to store your files on Google's servers where Google can read them. Dropbox was breached in 2024. Emails, passwords, API keys all exposed. There's a tool that syncs files directly between your devices. No cloud. No server. No middleman. It's called Syncthing. 81,900 stars on GitHub. - Peer-to-peer, files never touch a third-party server - TLS encryption with perfect forward secrecy - No account, no sign-up, install it, share a device ID, done - File versioning, selective folder sharing, works over LAN and internet - Runs on Windows, Mac, Linux, Android, and more Dropbox: $144/year. Google One: $120/year. Syncthing: $0. Unlimited devices. Unlimited storage. Forever. There is no Syncthing server. Nothing between your devices except an encrypted tunnel.

• 
  0xJansss (@jannnsssssss) reported 46 minutes ago

  @SuiNetwork @thewalrus @WalrusProtocol Every file you store on Google Drive, Dropbox, or iCloud — Google owns the server. Google can delete it. Google can go down. Walrus changes that. It's a decentralized storage protocol built by Mysten Labs, where your data lives across hundreds of independent nodes worldwide.

• 
  Isha (@VISportsTalk) reported 48 minutes ago

  @DropboxSupport Still not working. Is there an ETA for when your website and app will be operational again?

• 
  alldaystocks | 24/7 Market News (@allday_stocks) reported 49 minutes ago

  $DBX Dropbox Earnings Preview: Flat EPS, Slight Revenue Decline Expected • Q1 EPS expected at $0.70 on revenue of $620.0M, down 0.8% YoY • Dropbox has beaten EPS and revenue estimates 100% of the time over the last 2 years • Revenue estimates saw 5 upward revisions over the last 3 months

• 
  Mohit Sindhwani (@onghu) reported 50 minutes ago

  @ocornut @RichardKogelnig Actually, some times the new menu is faster and the classic menu is much slower... but then sometimes, the new menu shows 3 entries called "Loading..." and that's terrible, too! I think one of my W11 PCs has almost instant context menu - the Dropbox notes were from that one.

• 
  Sea (@norfaerie) reported 57 minutes ago

  I just gave myself a five hour anxiety attack by trying to move all of my backups of pictures from Google to Dropbox and then running out of space on Dropbox and not being able to increase my storage because Google Play is broken on my laptop 🫠

• 
  Raziel (@tryraziel) reported 59 minutes ago

  Drew Houston was a college kid who kept forgetting his USB drive. Today Dropbox is worth $8B. Here's the brilliant strategy behind one of the most successful pivots in startup history. In 2007, Houston built a personal tool to sync files between computers. Simple problem, simple solution. But investors weren't buying it. Every VC said the same thing: "There are already 20 file storage companies. What makes you different?" Houston's breakthrough wasn't technical — it was psychological. Instead of building better storage, he realized people didn't want to think about storage at all. The magic wasn't in the cloud. It was in making the cloud invisible. The pivot: → Original idea: Online backup service (like everyone else) → New idea: Your files, everywhere, automatically → Key insight: Sync, don't store Houston spent months perfecting the demo video. No fancy features. Just a file appearing on multiple computers simultaneously. It looked like magic because it solved the real problem: friction. That video got 75,000 signups overnight. The lesson: Sometimes the billion-dollar idea isn't what you build — it's how you frame what already exists. Houston didn't invent cloud storage. He invented the feeling that your files just worked everywhere. What "obvious" problem in your daily life could be the next Dropbox?

• 
  That Startup (@ThatStartup_) reported 59 minutes ago

  In 2009, Dropbox had a serious problem. They were charging $99/year and growth had flatlined. Drew Houston made one change to pricing. Revenue grew 3,900% in the next 24 months.

• 
  Adam Shurey (@AdamShurey) reported 59 minutes ago

  @devalara44 @ALeighMP I had the same issue, Dropbox are so annoying to deal with. I hope this new legislation helps.

• 
  Boris Gostroverhov (@gostroverhov) reported 59 minutes ago

  Let me add my own perspective: this reminds me of the Dropbox story. Before Dropbox, there were already dozens of similar solutions, but they didn’t solve the users’ problem completely or in the way users actually wanted.