Dropbox status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

• Errors (57%)
• Sign in (29%)
• Website Down (14%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

City	Problem Type	Report Time
Flumet	Errors	2 days ago
Irapuato	Errors	4 days ago
Bournemouth	Sign in	2 months ago
Paramaribo	Errors	3 months ago
Bogotá	Website Down	3 months ago
Auxerre	Errors	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  komm64 (@komm64) reported 2 minutes ago

  @Celeriumcore I see, thanks. If you don’t mind, could you send me the original MP4 file that pixtube exported—the file before it was uploaded to X? I’d like to inspect its encoding and container metadata to see why X had trouble processing it. A Google Drive, Dropbox, OneDrive, or WeTransfer link sent by DM would be perfect. Please send the original file without re-encoding it. No worries if that’s inconvenient!

• 
  Jordan (@GoodLordJord) reported 6 minutes ago

  @SmugFecundity @techsaleshackz One million paying customers narrows it down to only a handful of saas companies in the world. Something with that many customers is obviously mature and has a ton of smb business. Probably something like docusign or dropbox which I could totally see a 50 yo doing ok at.

• 
  Santiago Bustelo (@sbustelo) reported 8 minutes ago

  @DropboxSupport THEY ARE GIVING ME CANNED REPLIES. YOU SCREWED MY WORK AND BURIED ME FOR THE FOLLOWING MONTHS TO FIX UP THE MESS YOU MADE UP WITH MY FILES. I DEMAND A REFUND.

• 
  Christopher Doyle (@djfunboy) reported 10 minutes ago

  @iamlukethedev CLI updates changed the signed binary and dropped macOS permissions Dropbox/TCC made jobs work interactively but failed headless (this took some time to figure out) Claud auth refresh broke and continue to break despite multiple attempts and setup tokens. Agent confusing to use API vs subscriptions. Article jobs failed on missing configs, QA turn limits, and clunky validataion Digest existed but failed to pick up silent failures Some jobs reporting done while producing nothing, without a final artifact verification I am an experienced builder but also self/agent taught so these are mostly setup and validation issues. My bigger point is that these take work and especially the more complex tasks. I am still early and I have put more work than value created but I can see the light at the end of the tunnel.

• 
  Sunkanmi Fafowora (@the_jonin_) reported 13 minutes ago

  @hashnode Thank you! It's back up now. That was so weird. I didn't even receive an explanation as to why it was taken down, but my work is back up now, which makes me happy, but still very cautious without an explanation. I think I'll have to keep using Dropbox in the meantime

• 
  ṢƘĪÑlÖVẸ́R̃ṢX🇺🇲🌷 (@skinloversx) reported 16 minutes ago

  Hey Daddy I'm down for FaceTime 💧 Dropbox and all kind of nasty content message me for menu 💦💦 #md

• 
  grace ✭ (@wavescicadas) reported 16 minutes ago

  the irony of dropbox not working when your storage is low

• 
  Oliver Prompts (@oliviscusAI) reported 21 minutes ago

  you pay google, dropbox, and apple $10+/month to store your files on their servers, where they can read them. and dropbox already got breached in 2024. there's a tool that syncs your files directly between your own devices. no cloud, no server, no middleman. it's called syncthing. → real-time sync between any number of devices, peer-to-peer → files go straight between your devices, never touching a third-party server → tls encryption with perfect forward secrecy on every connection → works over lan and internet, no port forwarding needed → file versioning, roll back anything you changed or deleted there is no syncthing server. no syncthing cloud. no company storing your data. the protocol is open, and there's nothing between your devices except an encrypted tunnel. dropbox plus is $144/year. google one 2tb is $120/year. syncthing is $0, unlimited devices, unlimited storage, forever. battle-tested since 2013. run by a swedish non-profit. 100% free. open source.

• 
  Nathan (@arcane_bloom) reported 24 minutes ago

  He was OpenAI's first business hire in 2018. This week, after eight years, he walked out the door. > Brad Lightcap > studies economics and history at Duke, starts as a JP Morgan investment banking analyst > moves into strategic finance at Dropbox, then joins Y Combinator's Continuity Fund > meets Sam Altman through YC, gets pulled into a tiny nonprofit called OpenAI in 2018 as its first business hire > becomes CFO, then rises to COO, helps run the company through the ChatGPT launch and its climb to the most valuable startup on earth > moved off the COO title in April 2026 into a vague "special projects" role > in August, posts on X that he's leaving after eight years to "start something new" > his exit lands one month after product chief Fidji Simo also stepped down > walks away right as OpenAI preps a monster IPO on an $852 billion valuation

• 
  Teri Radichel #cybersecurity #ai #pentesting (@TeriRadichel) reported 25 minutes ago

  @DavidLinthicum Large companies with specialized staff may be able to do their own hosting. Having done it myself in my own home back in 1999 when yes, people did that, and later in a colocation center. As a security expert, can tell you this is not an ideal choice for most companies. Can’t even begin to explain in this space. There are also performance and scalability issues, management of all the hardware and software, rebooting the servers in the middle of the night when something goes wrong, dealing with outdated hardware and so liability that can be shifted in cloud environments. Capex vs. opex. Yeah not going back there. Even DropBox (article from 2017) still uses AWS to some degree. And for those who want to try to run open stack themselves in this day and age of AI, phew. Capital One tried that. They moved to AWS when a SAN or similar failed and they needed to get up and running fast. The internal cloud was very painful. Not going to defend the breach. Security is hard. As always, throwing off the shackles for some new tech (cloud, AI) is likely not going to work out too well. The only bonus for a company that wants to do this is that there are more tech people out of work. But data center people? Good luck managing all that. Make sure no one has hidden a crypto miner under the data center floor. Yes, that happened.

• 
  Ricker (@0xRicker) reported 27 minutes ago

  Senior engineer just dropped a GPT-5.6 stress test after burning around $200K on API usage: 00:00 - $180K–$240K spent testing GPT-5.6 in Fast Mode 02:43 - The model using browsers, dashboards and settings like a remote operator 05:32 - 67 projects and 20+ hour autonomous sessions 07:07 - Lakebed, T3 Code and native app rewrites in 2–4 hours 15:08 - Rust compiler experiments, 18x speedup and a $91K Dropbox-style build 17:46 - GPT-5.6 fixing a broken Linux GRUB boot through KVM 22:56 - 3D games, weird assets and the remaining frontend taste problem It is a field test for agent loops The future edge is not the prompt It is the loop that can keep working after the prompt stops being useful

• 
  Duaa 🤲🇮🇳 (@Duaa_1206) reported 28 minutes ago

  @himasoraakane Doing digital forensics on Dropbox error screens to investigate a suspended account is a whole new level of investigative work.

• 
  Nick Bennett (@NickB2005) reported 28 minutes ago

  a company hired me in march to "fix marketing." their words. when i asked what had been done so far, the CEO sent me a dropbox link. inside was a 94-slide strategy deck from the fractional CMO they'd had for five months. beautifully designed, with color-coded ICP segments, a channel prioritization matrix, buyer journey maps with little arrows, TAM analysis, and messaging frameworks. 94 slides. i opened their HubSpot. zero new campaigns launched in those five months. the email sequences were the same ones from 2023. the blog hadn't been touched since january. their one webinar was a repurposed sales deck with no promotion plan. i asked the CEO how much they'd paid for the strategy work. $60K. five months at $12K/month for someone who built slides and attended standups. here's what i did in my first 30 days: rewrote the homepage messaging based on five customer interviews i ran myself. launched a 4-email nurture sequence targeting their top 50 accounts. set up a webinar with a customer willing to tell their story. built the UTM structure so we could actually track what was working. killed three tools they were paying for but nobody logged into. by day 45, the sales team had qualified meetings from inbound for the first time in two quarters. not because i had some brilliant strategy the previous person missed. honestly, the deck was solid. someone just needed to execute it. the problem is the market is flooded with people who call themselves fractional CMOs because the title sounds senior. they show up, do discovery, build a deck, present it to the leadership team, and then just consult. they attend meetings and give opinions but nobody is actually running the campaigns or in HubSpot building workflows or writing the emails or briefing the designer or pulling the performance data on friday to figure out what to change on monday. most early stage companies don't need a strategist. they need someone who can think and ship in the same week. someone who will build the system, run it, measure it, and iterate without needing a team underneath them to do the work. that's the gig i run. and every time i walk into a company that had a "fractional CMO" before me, i find the same thing: a great deck collecting dust and a team that still doesn't know what to do on monday morning.

• 
  Hugo Bowne-Anderson (@hugobowne) reported 29 minutes ago

  “You still use pull requests? I wouldn’t even do that anymore. Just push it straight to trunk, have your agent summarize it.” That’s @gregce10, co-founder and CPO of SpecStory. He previously worked at GitHub, Dropbox and Google, and was CPO at Pluralsight. And he kept going: - PRs are the limiting gate when agents produce more code than humans can review. - The model should never decide when its own work is finished. Put the deterministic checks somewhere it cannot access. - *** is probably here to stay. Whether GitHub remains the platform, “we’ll see.” @HanchungLee came at the same problem from the evaluation side. Han is Director of Machine Learning at Moody’s and works on SkillsBench, evaluating skills across combinations of models and agent harnesses. - An agent is the model plus its harness. You need to evaluate the complete system. - A green check proves nothing if the agent found a way to game the task. - Your agent could delete the failing test and declare success. Both are figuring out how to turn masses of agent-generated slop into signal. Greg mined 516 saved agent sessions to recover the decisions and intent behind the work, identify recurring practices, and forge the ones he approved into reusable skills. Han runs skills inside controlled environments, grades the result, and preserves the complete trajectory so we can inspect what the agent actually did. Preserve the intent. Inspect the trajectory. Verify the result. Turn what works into skills. Full episode in the replies 👇

• 
  Craig O'Shea (@craig_os) reported 30 minutes ago

  @DropboxSupport major issue with your services right now.

• 
  Shawna Canon (@ShawnaCanon) reported 30 minutes ago

  @smolzoey I had a similar problem with Dropbox. I had it syncing my desktop because I keep a lot of stuff there. I deleted Dropbox because I don't use it. I basically bricked my computer because my desktop no longer existed.

• 
  Ed Giansante (@edugiansante) reported 33 minutes ago

  every founder i talk to is hiring a head of community wrong. i've been that hire four times. Zynga, Wix, Dropbox, Persona. 15 years, three continents. every time the JD was wrong, the expectations were wrong, and the first 90 days were a mess until i rewrote them myself. the JD problem. most community job descriptions read like a social media manager with extra steps. "manage our Discord, post engagement content, track NPS." that tells me the founder thinks community is content moderation with a better title. a real head of community JD should say: build the infrastructure where customers trust each other enough to solve problems together, and connect that trust back to pipeline and retention. if the JD doesn't mention revenue or product feedback loops, you're hiring the wrong role. the first 90 days. at Dropbox i walked into 400M+ users and zero community infrastructure. no forums, no events, power users had no way to talk to the product team. days 1 to 30: listen. real conversations with 50 customers. find the 10 who love your product enough to evangelize it for free. those are your founding members. wrong. within 2 weeks we had an outage and I had to source folks who were talking about Dropbox in different spaces - dev forums, stackoverflow, spiceworks, hackernews and so on. I was honest enough to share what was going on, my role and where i needed their help. days 31 to 60: build the first room. not a Slack with 14 channels nobody uses. one focused format. at Persona it was a 15 person dinner for compliance leaders. at Wix it was a partner council of 80K agencies. start small, make it valuable enough that people tell their peers. days 61 to 90: prove the loop. connect a community interaction to a business outcome. a feature request that shipped. a deal that closed because a customer introduced a prospect. a churn save from a power user helping a frustrated customer. if your community hire can't show that loop by day 90, something is off. forget member count or engagement. track these: repeat attendance. show up rates. at my dinners, 90% of RSVPs show up. 99% return. pipeline influence. what happens post dinner that can be attributed to $$$? product feedback velocity. how fast does a community insight reach the product team and ship? NPS delta. at Wix, partner community members renewed at 2-3x the rate of non members. the biggest mistake is org charting community as a sub-group within a random team. community sits between product, marketing, sales, and customer success. it touches biz relationships, partnerships, revenue, retention, and product roadmap. treat it that way. hire someone who's built it before and give them a seat at the leadership table.

• 
  Zafar (@zafartalks) reported 38 minutes ago

  @asidorenko_ I understand but sometimes at some point our brain started telling us just make it public. You never know. Let’s not forget Dropbox which layed the foundation for their file sharing competitors. He was solving a problem for himself which turned out to be a successful business.

• 
  leveltu (@leveltu144) reported 39 minutes ago

  Most people look at this box and see a home storage system for old drives. In reality, it can become a small business built around local AI, backups, and private data. The more companies use AI, the faster they accumulate documents, videos, call recordings, knowledge bases, backups, and files for RAG systems. Keeping everything in Google Drive or Dropbox becomes expensive, slow, and risky, so small businesses increasingly need local NAS servers with automated backups and secure private-cloud access. The business model is straightforward. You target small agencies, dental clinics, accounting firms, video studios, e-commerce companies, and manufacturers that already hold 2–10 TB of data but still store it across random external drives. Then you sell them a complete solution: NAS installation, RAID configuration, automated backups, remote access, protection against data loss, and local storage for AI workflows. You can charge €400–€900 for installing and configuring the system, excluding the hardware itself. Monthly maintenance, backup verification, and monitoring can add another €80–€200 per client. Close five companies within the first two or three months at an average setup fee of €600, and you generate €3,000 from installation plus roughly €600 in recurring monthly revenue. Ten clients can produce €1,200–€2,000 per month from support alone. The real profit is not in reselling hard drives. The client pays for the equipment, while you sell the audit, configuration, data migration, automation, and responsibility for keeping the system operational. The service layer can carry far higher margins than the hardware. No one can honestly guarantee income within 90 days, because without sales there is no business. But reaching your first €500–€1,500 per month within two or three months is realistic if you build one demonstration NAS, package the offer clearly, and contact at least 30–50 potential clients every week. While everyone else is trying to make money from another AI chatbot, a more durable business is forming around the infrastructure AI cannot function without: data, storage, backups, and private computing.

• 
  Kirk Patrick Miller (@Chaos2Cured) reported 40 minutes ago

  @RealRoseGoblin Do you have Dropbox? Of Google Drive? I am afraid with email I am super slow. If you have a personal phone, I have WhatsApp. I have learned to simply do everything publicly. Mostly to protect myself. Try to DM me your number. Happy to connect. If it is big, you should post it here, on IG, on TikTok… everywhere. •

• 
  Genius Business (@GeniusBusiness_) reported 41 minutes ago

  How Dropbox Spaces was conceived Spaces didn't start as a product idea. It started as a problem Drew Houston says he and his customers were all living. "[Spaces] is part of a bigger evolution we've been on that really started with our customers and realizing that the experience of using technology at work has become incredibly fragmented and distracting." The more he looked at it, the more he saw a cruel irony: the tools built to help us were the ones breaking our concentration. "A lot of the tools we're using that you think would be helping us focus have unintentionally made it impossible to focus. And that's a problem if you need to use your brain at work, because your brain works best when you can focus." That, he decided, was the real enemy. Not a missing feature, but lost focus. He called it "the higher level problem." He could see where it came from. Work simply doesn't look the way it used to: "It's very different from 20 years ago when we got five emails a day, not 500." Twenty years ago you might have just used Office. Now you're in Office and G Suite and Slack and Zoom and Dropbox all at once. 100 tabs, everything blinking at you all day, apps that don't work together. So the framing question became: how do you fix the environment itself? "How do we evolve Dropbox into the app that makes all your other apps work better together?" The breakthrough was a shift in how Houston understood what Dropbox already was. Watching customers, he realized they didn't treat it as a place for their stuff, or as just a folder on the desktop. "It's the place you're going to work." Once he saw it that way, the design conclusions changed: "When we thought about it that way, we realized we would have made a bunch of different decisions, and realized that Dropbox is actually really well positioned to help people focus at work." Two conclusions followed. First, Spaces had to move beyond files. Teams collaborate on far more than documents: Google Docs, Airtable, Figma, Trello and there had never been one place to hold all of it. So Spaces became “an evolution of the shared folder” that “moves it beyond being a folder full of files to an intelligent team workspace for any kind of cloud content.” "You can still have your PowerPoints and PDFs, but they can be next to your Google Docs and Trello boards and whatever else you have. Give you one space, not 10." Second, and this is where the concept sharpened. Spaces had to become a workspace, not a filing cabinet. Houston traced the problem back four decades. The thing we call "the desktop" is, functionally, the operating system: "The interface is the operating system." And it had been frozen in time: "That user experience hasn't really changed... it basically looks the same as the early 80s when it was first introduced on the original Mac." It was designed for a world that no longer exists: "It's this single player static experience that was perfect for when our whole life fit on a couple of floppy discs." So the team ran a thought experiment, start from scratch, for now: "If you were to redesign this for 2019, you'd make a bunch of obvious changes." You'd still want the files and cloud content. But you'd add the things the 80s interface never had: people, activity, comments, a record of what's been happening. You'd organize around the projects you're actually working on. You'd see your calendar, get Slacked, and start a Zoom meeting all without leaving the app. That thought experiment became Spaces.

• 
  VC Intern (@the_vc_intern) reported 48 minutes ago

  Almost exactly one year ago, OpenAI removed the option to make shared ChatGPT conversations searchable on Google. Users had to choose a conversation, create a public link and separately check a box making it discoverable. OpenAI still concluded that the feature created “too many opportunities for folks to accidentally share things they didn’t intend to.” Claude is now facing the same product-design problem with Artifacts. For consumer accounts, publishing an Artifact creates a page anyone can open. Anthropic warns that it may appear in search results. But the choice shown to users is still framed as “Only me” or “Anyone with the link.” Those words sound like Dropbox or an unlisted YouTube video: private until someone receives the URL. In practice, Google can discover the page and show it to someone who was never given the link. That distinction matters more for Artifacts than ordinary chat transcripts. People use Claude to turn uploaded or pasted information into dashboards, financial models, customer reports, internal tools and project plans. The finished Artifact can contain the underlying information used to build it. Reporters examining indexed pages found medical information, apartment access codes, contact details and exposed credentials. These were not private pages broken into by Google. Their owners published them. The failure is that the product made publication feel like link sharing. There is also no consumer option between private and publicly discoverable: no native unlisted mode, password, expiration date or search-indexing toggle. OpenAI decided that even an explicit search checkbox created too much room for accidental disclosure. Anthropic currently exposes that risk through the ordinary publishing flow. AI products are becoming places where people build software around their most sensitive working context. Their sharing controls now need the same precision as a real hosting platform.

• 
  M.Ellis (@MEllisPhotograp) reported 49 minutes ago

  @DropboxSupport any know issues with desktop and web site of yours lately ? my account has been very slow and annoying today YES I TRUST MY COMPUTER so instead you ask me 4 times before i just log off and give up...

• 
  Boi_Eddi (@3dd1pr1nc3) reported 49 minutes ago

  Your next business idea is probably hiding inside a frustration. Most successful businesses started with: "This is annoying." Uber. Airbnb. Dropbox. Pay attention to problems. Ask: • What wastes my time? • What confuses me? • What do people complain about?

• 
  Santiago Bustelo (@sbustelo) reported 51 minutes ago

  @DropboxSupport More details? “I am really sorry for any inconvenience this is causing. We'll update you shortly on this issue.    In the meantime, please let me know if you have any further questions.   Best regards,  Jesse | Advanced Support” That’s the “support” I’m getting. FULL REFUND NOW

• 
  Mapacho (@Mapacho111) reported 51 minutes ago

  @MajorianBTC But that’s the problem. Bitcoin in its current state is a decentralized Dropbox. Bitcoin failed and there’s no alternative.

• 
  Dan Holzrichter (@dholzric) reported 51 minutes ago

  @JoshuaKhane This is why i have primary copy on my home system, backup on local server (raid array of old hd's), and copies on google drive and dropbox for anything important.

• 
  M.Ellis (@MEllisPhotograp) reported 58 minutes ago

  @DropboxSupport I think bulk of problem is on computer / desk top yes... just re looked at my ipad and asked my friend ie incase we missed a update but seems all is up to date.. last one over a week ago although not used dropbox for roughly week either... I will try 4g hot spot before i sleep.

• 
  Fernando (@Ferjsjdh) reported 58 minutes ago

  @MaxMillerOH You're retarded, you are giving away the race because of your pride and now you think some dropbox with text messages will fix it.

• 
  Matthew Tse (@MatthewTse_) reported 58 minutes ago

  @DropboxSupport Yep, still broken.