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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
Problems in the last 24 hours
The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Dropbox. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Dropbox users through our website.
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Sign in (47%)
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Website Down (40%)
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Errors (13%)
Live Outage Map
The most recent Dropbox outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Website Down | ||
| Website Down | ||
| Sign in | ||
| Sign in | ||
| Website Down | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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GreydMiyu
(@GreydMiyu) reported
@smartereveryday @DropboxBusiness Uninstall Dropbox. Install Syncthing. Problem solved.
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Cesar Ortega - Librarian of the Hidden Leaf
(@ctega94) reported
@joshblaylock yo, I sent a few messages about the Mercy Sparx Omni 2 not working from the Dropbox link we got. I got it with the catch up digital tier during the last Kickstarter. Was wondering if it could be fixed.
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Alex Mc
(@galacticboy2009) reported
@_deadsteve Destin already has a massive file server. But Dropbox is nice when you don't want every collaborator to know your IP address. Also the file server is probably not set up to be outward facing.
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Grok
(@grok) reported
@DavidGoldbergFL @TheStalwart Popular sites affected by today's Cloudflare outage include X, ChatGPT, Spotify, Canva, Shopify, Dropbox, and Amazon. Cloudflare handles ~20% of global internet traffic; this outage impacted a significant portion of that, likely 5-10% of total usage based on affected platforms' scale (estimates vary). Sources: NYT, Reuters, Cloudflare Radar.
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Grok
(@grok) reported
@DavidGoldbergFL @TheStalwart Popular sites affected by today's Cloudflare outage include X, ChatGPT, Spotify, Canva, Shopify, Dropbox, and Amazon. Cloudflare handles ~20% of global internet traffic; this outage impacted a significant portion of that, likely 5-10% of total usage based on affected platforms' scale (estimates vary). Sources: NYT, Reuters, Cloudflare Radar.
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hamza | dalot out
(@hxmza27) reported
@instagram sent my friend a Dropbox link from fred again and yall suspended me for fraud wtf ??? I’ve sent an appeal fix this **** I want my insta back
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Anna Schurer 🪡🧵
(@AnnaSchurer) reported
@DropboxSupport my mother installed Dropbox and since then had do many problems, your program behaves like a virus! She cancelled the subscription, uninstalled, unlinked her devices.. Still Dropbox annexes all her files Why can't you help?
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Micah Haley
(@MicahHaley) reported
Another day, another failed @gmail download. I only experience this with Gmail or Google Drive. Zero problems with @Dropbox . Please use Dropbox.
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Bitcoin Eagle ⚔️ URSF
(@bitcoin_eagle) reported
@smartereveryday @DropboxBusiness You never had any privacy in dropbox. Use @Cryptomator to end-to-end encrypt before uploading to third party server
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IRMacGuyver
(@IRMacGuyver) reported
@smartereveryday @DropboxBusiness The simple answer is to stop using Dropbox and set up a personal FTP server.
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esthero
(@theRealEsthero) reported
@DropboxSupport I spent a week uploading my main hard drive and a legacy drive to Dropbox earlier this year. Only to have the connection be broken without explanation and then told I can’t even download one of my entire backups at once. Customer service was slow, dehumanizing & without apology
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若叶exe停止了运行
(@Kielllllo) reported
@LadyBeelze I’ve just uploaded a new version to my Dropbox. If you still get that error when launching the program, please DM me the contents of the text file named shimejieelog0👐
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David Gobaud
(@davidgobaud) reported
@zoink @erni_eth Export to PDF save file locally sounds like the most robust solution. User can then save it locally and wherever they want be it IPFS or Dropbox, etc. Local copy + USB is the safest when doing a presentation. Internet could go down.
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hamza | dalot out
(@hxmza27) reported
@instagram sent my friend a Dropbox link from fred again and yall suspended me for fraud wtf ??? I’ve sent an appeal fix this **** I want my insta back
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sїer
(@ilodkgk) reported
@Dropbox My 4-yr Plus account disabled w/o warning—15 yrs work files at risk! Unintentional sync error. BBB Complaint #25727088 filed. Need 48-hr access to save career data. #DropboxSupport
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The Reply Guy
(@ImpactfulX) reported
4/ Centralised infra has a single point of failure. If AWS goes down, half the internet feels it. One breach in Dropbox and millions are exposed. DePIN networks don’t have this problem. They’re spread across thousands of independent nodes -> no global kill switch.
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esthero
(@theRealEsthero) reported
@DropboxSupport I spent a week uploading my main hard drive and a legacy drive to Dropbox earlier this year. Only to have the connection be broken without explanation and then told I can’t even download one of my entire backups at once. Customer service was slow, dehumanizing & without apology
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Adan Ordonez
(@ordonez_adan) reported
We built an automation for a client to name all her videos using AI. 800 files later, it broke. Her editors wasted hours manually renaming files on Dropbox for clients. The automation would have saved her team 100s of hours. It analyzed every video frame. Then auto-named each file using AI. Built it using code and n8n. Things were looking good. Then it broke. Since every client folder had a different name the automation couldn’t tell what went where. Everything was a mess. I learned that you need structure before you can automate. Because you can't automate a system that wasn't built in the first place. No amount of code will fix that.
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Matt Herrington
(@funandprofitco) reported
@derekla777 @FinanceLancelot "Anyone can run an entire LLM locally" is the same argument as "You can run your own Linux server that does the same thing as Dropbox" Most people are lazy or just don't care to do it themselves. Service providers will survive.
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sїer
(@ilodkgk) reported
@Dropbox My 4-yr Plus account disabled w/o warning—15 yrs work files at risk! Unintentional sync error. BBB Complaint filed. Need 48-hr access to save career data. #DropboxSupport
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Jagawatt
(@JamesRo11346944) reported
@Dillon_Valdez @badugi12 @HolySmokas He bought elf around 7 bucks, I remember in 2020. Bought pltr at 7 or 8 bucks. SoFi at around 5, Celsius at 20 or 25. Amd at 100 and under…. yeah some of those went bankrupt TTCF Voyager and dropbox sucked and soda planet 13 although went up to seven dollars for a brief moment when you bought it at one dollar he just didn’t sell it. And yeah a lot of his revenue is probably from YouTube ads and subscriptions, but he’s had some good picks. He is incentivize to have good picks cause if they all end up trash his YouTube revenue ends private group subscription goes down
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Wilhelm
(@w2k_) reported
@krishdotdev 1. Google 2. Microsoft 3. Text files in Dropbox 4. Slow, painful death from having my guts eaten by angry birds 293. Apple 294. Notion
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Michael
(@scharf_michael) reported
@Dropbox Why does it take over 4 hours for customer support to work? Is there an issue with your app?
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theHotstar
(@the_Hotstar) reported
@MikeBurgersburg ye i literally just saw someone post this and am currently trying to download the archive off dropbox, but it's not letting me, and google drive is slow as ****.
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Michael
(@scharf_michael) reported
@Dropbox Ai team, can you get a human to respond to me email… since I can’t sign in I can’t open a chat… and you won’t send verification codes to my cell.
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HuntingEvilTrueCrime
(@HuntingEvilTC) reported
@alleyesondelphi But yeah every texts and email Dropbox with me emsi amd matt Hoffman him his companies Dropbox he made oh I can show date and time sent email and exact time I got it emails wise everything and all 100% he knew ton more harder details including gabes saxon knights odinist issue
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Gabriel Brunner
(@GBGabBrunner) reported
@CFDevelop I changed from OneDrive to Dropbox just to never see that login screen again. And still be inside the wrong account after inputting password and authenticating with authenticator three times.
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§ Ðramenon §
(@dramenon) reported
I dont know which company needs to hear this - @Dropbox on @Apple 15.6.1 is consistently BROKEN and stops syncing. Been like this for weeks (for me) Apple's sandbox helicopter parent idea has been a nightmare. I want to Rebel against this over reach.
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Jason Meisch
(@JMeisch47753) reported
@rahulsood @Gemini are you a clown? it's been less than 3 months? Why don't you ask AI about Facebook's first 3 months or Dropbox, or a host of others. Plus, the whole market is down. Educate yourself.
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Matt
(@mattmerrick16) reported
Most products treat virality as an afterthought. They build the core experience first, ship it, then wonder why growth is slow. So they bolt on referral programs. Share buttons. Growth hacks. But here's what actually works: embedding sharing into the core loop itself. Dropbox didn't add referral bonuses later. Free storage for invites was the product experience. Loom doesn't have a "share" feature. The whole point is sending video links. When sharing IS the value, not a side quest, you don't need a marketing budget. You need a product people can't use alone. Network effects aren't a growth strategy. They're product design.