Dropbox status: access issues and outage reports
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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
Problems in the last 24 hours
The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Dropbox. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Dropbox users through our website.
- Errors (60%)
- Sign in (20%)
- Website Down (20%)
Live Outage Map
The most recent Dropbox outage reports came from the following cities:
| City | Problem Type | Report Time |
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Errors | 3 days ago |
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Website Down | 3 days ago |
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Errors | 14 days ago |
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Errors | 16 days ago |
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Sign in | 2 months ago |
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Errors | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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Atalocke (@atalocke) reported@Dishpit So your moat on a developer product is “let us run this for you”? Like Fly or Cloudflare couldn’t destroy you by adding a durable object *** server? They already have a CI/CD product. They already have the compute. Look, you could be having a DropBox 2009 moment, but why your software when there’s already a great open platform my agent has decades of docs to work with and simple docker hosting options? Is it really just cost? How long is that sustainable? Nobody is going to buy a *** host. Really, you’re competing via marketing. You need a target audience of developers. Not just generic developers.
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Fernando (@Ferjsjdh) reported@MaxMillerOH You're retarded, you are giving away the race because of your pride and now you think some dropbox with text messages will fix it.
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Hiten Shah (@hnshah) reported@varadh @NotionHQ Bunch of markdown. Google Docs handled it well, but some of my markdown files can get gnarly and even docs chokes a bit. I’m also a minimalist with tools and workflows, trying to get away with the least amount of tools which helps a lot with speed and efficiency. I should be a power user of Notion. Since we’re here, I have plenty of folks (like you) that I know who work there now who I’ve met and like. I’m always rooting for you folks, as a result. Here are some unsolicited thoughts from holding it in for too long. I’ve used every document and notes app under the sun and spent a lot of time in Dropbox Paper and Hackpad before it. Early user of writely which became Google Docs. There are core product principles around a product like Notion that Notion breaks or seemingly optimizes for Notion over the user’s experience. At @CrazyEgg, where I haven’t worked full-time for 17 years until about a year ago, the team loves Notion. So I’m forced to use it. My most common activity is to export things out of Notion into my a chatbot or agent of choice. That has little pricks in the process than paper cuts. But all ouchies count against you. For example, in chrome, when trying to print a page (i am weird and print web pages to convert them to pdf), I can’t trust that all the content will come through. And the issues are inconsistent. I understand this is likely an edge case of an edge case, but all ouchies count, prickle or stabbing. If you got this far, thanks for reading my rant. I one shotted it with the agent between my ears.
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RadhikaBGhose (@RadhikaBGhose) reported@GooglePlay I don't know of the issue is with dropbox or the play store, but i have been charged twice for the same app. Bank statement reflects that. Please help urgently
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WPBeginner (@wpbeginner) reportedYou built your WordPress site over months (or years). One bad plugin/theme update can wipe it all out overnight. 😱 Plugin conflicts. Malware. A botched migration. A hacked server. The disasters that take down WordPress sites usually happen without warning. And here's the mistake most site owners make: they think their hosting provider's backup is enough. It's NOT. If the server fails, you lose both your site and the backup. We share the complete step-by-step guide for backing up your WordPress site the right way. Here is what you will learn: ✅ Use a Backup Plugin (Best for Most People): @DuplicatorWP is what we use across our sites. Full-site backups, disaster recovery links, and restore without having the plugin pre-installed. Free version available, Pro has scheduled backups. ✅ Use Your Hosting Provider's Backup: SiteGround (where WPBeginner is hosted) includes manual and automated daily backups on all plans. Bluehost partners with CodeGuard and Jetpack for their built-in options. ✅ Manual Backup With cPanel or FTP: Use cPanel's Backup Wizard for a full backup, or connect via FileZilla FTP to download your wp-content, themes, plugins, and wp-config.php files directly. ✅ Send Backups to Cloud Storage: Duplicator and UpdraftPlus both connect natively to Google Drive, Dropbox, OneDrive, and Amazon S3. Never store backups on the same server as your website. If your host fails, both are gone. ✅ Set Up Automatic Scheduled Backups: Configure hourly, daily, weekly, or monthly backups in Duplicator based on how often you publish. eCommerce stores and busy blogs need daily. Slower-moving sites can get away with weekly. Ready to protect years of hard work with a proper WordPress backup system? Read the full ultimate step-by-step guide 👇 (Link is in the thread below)
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Sasha Sage (@SSage38676) reportedMost founders confuse awareness with demand. Awareness = people have seen you. Demand = people understand why they need you now. For innovative products, demand doesn’t already exist at scale. You have to create it. Here’s the step process to create demand: 1. Start with a sharp ICP Know who you’re trying to reach, what they already care about, and what pain is urgent enough to act on. 2. Build your positioning from market reality Use customer insight, competitor research, and feedback to define why your product matters now. 3. Reframe the problem Don’t just describe your feature. Teach people to see the problem differently. 4. Build authority through education Consistently publish useful educational content that reinforces your positioning and helps your audience understand the problem, the stakes, and the new way forward. 5. Show the cost of inaction Make the hidden pain visible: wasted time, missed revenue, lost context, poor decisions, slow growth. 6. Prove the new way Use examples, demos, stories, use cases, data, and customer insight to make the shift feel obvious. 7. Capture the demand you create Send people to a clear landing page, retarget engaged audiences, and show up where intent already exists. 8. Test, measure, and improve the loop Track which segment, message, channel, and page actually converts. Then double down. Example: Zapier Most people already knew Gmail, Dropbox, and Basecamp. Almost no one was looking for an "app automation platform." That's missing demand. Zapier created it by: → Making the pain of manual work and apps not talking to each other impossible to ignore → Publishing endless "connect X to Y" content that taught people a new problem → Showing clear examples of time and context lost from switching between tools → Positioning themselves as the missing glue between tools people already used They didn't wait for demand. They built it through education and problem reframing. Don't just get seen. Make the market understand why they need you now.
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Dr Prosper The Philosopher (@ProsperThePhilo) reportedStop Storing Your Medical School Files on Your Phone: If you're a medical student having problems with where to store your lecture slides because your phone storage keeps getting full... If you're always struggling to find files on your phone... If you've ever changed your phone and lost access to your lecture slides... Then I want to let you know that this isn't really a phone problem. It's simply because you're using the wrong storage system. As a medical student, you're not supposed to be storing your important academic files permanently on your phone. Yes. Have you heard of something called cloud storage? Cloud storage simply means storing your important files on secure servers online instead of inside your phone. Think about it. Your phone has limited storage. Depending on the model you're using, it may have 64 GB, 128 GB or 256 GB of storage. But over several years of medical school, you'll accumulate thousands of lecture slides, hundreds of PDFs, anatomy atlases, textbooks, videos, practical manuals, charts, flashcards and past questions. Eventually, your phone becomes crowded. The smarter approach is to let your phone become a temporary device—not your permanent library. For example... Google gives every Google account 15 GB of free cloud storage (shared across Google Drive, Gmail and Google Photos). If you're using an Android phone, chances are you already have a Google account. That means you already have free cloud storage waiting for you. If you have a Microsoft account, OneDrive gives you 5 GB of free cloud storage. If you use an iPhone, iCloud gives you 5 GB of free storage. There are also services like Dropbox and MEGA that offer free cloud storage as well. These services exist for a reason. Use them. If you have textbooks, don't store them permanently in your phone's internal storage. Instead... Open Google Drive. Create one proper Google account dedicated to medical school. Inside that account, create folders. For example: - Anatomy - Physiology - Biochemistry - Histology - Embryology - Pharmacology - Pathology - Microbiology - Surgery - Medicine Now open your Anatomy folder. Inside it, create another folder called Gross Anatomy. Inside Gross Anatomy, create folders like: - Lecture Slides - Textbooks - Past Questions - Clinical Correlations - Charts - Practical Manuals Now begin uploading. Upload. Upload. Upload. Stick to one Google Drive account throughout your entire medical school. You'll be surprised. Five or six years later, you'll look back and realize you've built an entire medical library. Everything you've ever studied... Every lecture slide... Every textbook... Every practical manual... Every chart... Every past question... Waiting for you in one organized place. Another thing. Learn to use Google Photos. All those anatomy diagrams... Charts... Clinical pictures... Embryology illustrations... Practical photographs... Store them inside Google Photos instead of leaving them on your phone. As long as you know your email and password, you can access them from anywhere in the world. Your phone. Another phone. A tablet. A laptop. Even a computer in a cyber café. If your phone gets stolen today... Nothing important is lost. Because your library isn't inside your phone. It's online. There are paid cloud services that provide even larger storage capacities, but honestly, the free options are enough for most students starting out. Now here's a habit I think every student should build. Whenever you download something important... Don't leave it sitting on your phone. Instead: Download it. Upload it to your cloud storage. Delete it from your phone. Download. Upload. Delete. Repeat. Your phone remains light. Your files remain safe. Your library keeps growing.
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Sridhar Katakam (@srikat) reportedTips to new @OmarchyLinux users from a new Omarchy user 1. If you are coming from a Mac and have installed Omarchy on a Windows machine: Your keyboard most likely has start button and then the Alt button. Swap these so Super key becomes command where the left thumb usually rests. I asked Claude Code to do this for me. 2. If your mouse has a scrollwheel: Super + mousewheel scroll up and down switches desktop spaces. This is besides the usual Super + <number> and Super + Tab / Super + Shift + Tab to switch spaces. In addition to these, I have AI set up Ctrl + Alt + arrow. 3. Missing Alfred/Raycast? Install omacast. 4. If your laptop is connected to an external monitor with bluetooth mouse and keyboard and you find that the computer is not waking up (after you walk away for a while) when you press any key or move the mouse, ask AI to fix this for you. 5. The default font size of text in Claude Code is 12px which is small for my aging eyes. Ask AI to change it to 16px. 6. Todoist does not have a native app for Linux and so if you miss its Quick Add feature, ask AI to set this up. It added the functionality and assigned Super + Q to it. Later, I came to know there's a community plugin for it. But I am happy with what Claude did. 7. If you use Dropbox, chances are, the total available space in your account is not accurate because it is hardcoded in Omarchy at this time. Ask AI to fix this for you. 8. If/when the fan in your computer is spinning fast and is noisy, ask AI to find out the reason and fix. In my case, it turned out to be Performance profile in the Lenovo laptop. Claude changed it to Balanced and now it's all fine. 9. Get familiar with keyboard shortcuts.
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Zafar (@zafartalks) reported@asidorenko_ I understand but sometimes at some point our brain started telling us just make it public. You never know. Let’s not forget Dropbox which layed the foundation for their file sharing competitors. He was solving a problem for himself which turned out to be a successful business.
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Abhishek Singh (@0xlelouch_) reportedSystem design question. How would you design Dropbox file sync with conflict handling? Constraints to make it real: 1) Same file edited on 2 devices while offline for 3 days, then both reconnect 2) Large files (2GB). Need chunking, resume, and content-hash dedupe 3) Renames/moves vs edits should not explode into full re-uploads 4) At-least-once change events from clients, out of order, with retries 5) Server must support 10M files per user without scanning the whole tree 6) Conflict UX: when do you auto-merge (text) vs create conflicted copies (binary)? 7) Cross-region sync, eventual consistency, and p95 sync latency < 5s for small edits [generated using my AI agent, hope this was useful]
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davidsong (@bitplane) reportedHas @Dropbox been breached again? I just got this but it can't be me. At least I hope not. I have a randomly generated, unique password that's made in an offline password manager, I used it once on this machine when I first set it up. If I'm getting hacked the rest of you are in serious trouble.
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numaan (@numaan27) reportedthey solved this problem in panda by splitting the key space into “ranges.” each range is roughly 100 GB, so when a range grows too large, it can be split and redistributed. (btw panda is an abstraction layer over sharded mysql that dropbox built)
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The Redeemed Artist (@Peace_Grenade81) reportedI know I'm just screaming into the void. And there's probably less than like one or 2% of users that actually use this function. But I'm going to do it anyway. For the longest time the X app beta was absolute garbage on Android. It had serious stability problems, I couldn't use voice to text properly, and I couldn't access my memes from Dropbox, my cloud provider. The most recent change fixed all of the other problems except for my Dropbox integration. At first, I blamed X for this but I have since come to learn that the real culprit is Google. If you go into your app section and look for cloud providers they give you all sorts of choices so long as you like the choice that is Google's. Theoretically, other providers should be in here like Box or Dropbox. But Google has been playing footsie making rules about cloud provider integration and not actually approving anyone else. Google has become Microsoft. Google will tell you what cloud provider to use and it will conveniently be their own. Google will continue to upgrade their operating system closing off any other provider options or applications they simply disagree with for any reason at all. Meanwhile what this means for me is that I can't insert any memes or videos because they are all stored on Dropbox. Yeah, yeah, yeah I could go into Dropbox and then click on a photo and then share it to X and then make a post out of it. But what I can't do is respond to a post and insert a picture or a video directly through the X app. Don't know when this gets fixed, if ever. But I think it's time for Google to be investigated for monopolistic practices. I realize that this doesn't affect many people, but if you think they aren't coming for your various conveniences, I'm pretty certain that that's going to be proven wrong. Since I can't post a meme but only a local photo, here's an unrelated picture of a quilt we bought at auction. 🙄
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Akshay Shinde (@ConsciousRide) reported@jahirsheikh8 The server never guesses. When the upload starts, it creates an upload session with a unique ID. The file is split into chunks, and the server records which chunks have already been received. After reconnecting, the client asks, “Which chunks do you already have?” The server responds with the missing offsets, and the client uploads only those. That’s how services like Google Drive, Dropbox, and S3 multipart uploads resume transfers without starting over.
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JP Invests (@JP_Invests) reported$DBX - Dropbox added 96,000 paying users this quarter. I said this morning to watch that line after last quarter's roughly 14,000 sequential adds. They did seven times that, a third consecutive quarter of growth, to 18.19M. The stock is down 4%. Everything I said to watch on the growth side came in fine. Revenue $631.5M, above both the $624-627M guide and the $627M street. Non-GAAP EPS $0.75 against $0.74. Non-GAAP operating margin 39.7%, above the full-year range. ARPU $139.68, up from $138.32. What went the wrong way is the part I said would actually move it. Free cash flow fell to $235.2M from $258.5M a year ago, and the margin went from 41.3% to 37.2%. And the buyback decelerated: $330M this quarter against $410M in the same quarter last year, with first-half repurchases down 19%. Unlevered free cash flow rose to $283.5M, and the gap between the two numbers is interest. Cash paid for interest went to $48.3M from $17.9M. The buyback is debt-funded and the debt now costs something. Diluted share count is down 18% year over year to 226.8M, which is the one thing still working mechanically. Two things about the release itself. Guidance isn't in it — Dropbox moved the numbers to supplemental materials on its investor site this quarter, which breaks with how it has reported. And the entire release is quoted by a co-CEO who writes "stepping into this role." The 8-K contains no disclosure of a leadership change. Twenty-nine percent of the float is short. $DBX
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Craig O'Shea (@craig_os) reported@DropboxSupport major issue with your services right now.
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Indragie Karunaratne (@indragie) reportedI used the first Dropbox beta back in 2006 and was sold right away - I’m still a paying customer of the product today, 20 years later. But there hasn’t been much innovation in this space since then and we’re in the midst of a broad shift in how people interact with computers. I’m excited to back this great team and see what a modern take on this problem looks like!
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Lalit Dhalia (@lalit_dhalia) reported@GrokInsider U are acting exactly like that hackernews comment who was shitting on Dropbox launch, "u can setup your own ftp server". Same energy guy. If u have to ask this, u are NOT the audience bro. Come on.
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Phillip Shepard (@Phillip_shepard) reported@RobertJBye One thing I do on a daily basis - I have a skill that is called the “video analyzer skill” and I record a screen record with my iPhone and microphone one - I talk about all the issues I need fixed while showing it in video - send it via Claude mobile app - it runs the skill - transcribes and makes its self a html doc with the video frames that the issues exist in - then fixes the issues - builds a test flight and I update it - very useful… if the video is too big I send it via Dropbox which syncs to my Mac
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brodie / knox (@brodiecantskate) reported@Dropbox your app sucks so much, I can’t believe I’ve been willingly paying for it for so long when it causes me so many issues 💔💔💔
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Liam (@LJ1101234) reported@DropboxSupport Hi I’ve been emailing your support team about a devastating issue. Somehow, all of our children’s photos and videos were permanently deleted from our Dropbox account without any warning.
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Mikemira (@storiesbyohama) reportedJust imagine getting accepted into the most exclusive startup club on earth… Then being told you have two weeks to find a complete stranger to as your partner. That’s exactly what happened to Drew Houston in 2007. He had the idea for Dropbox. He had a rough demo. @ycombinator liked it. But @paulg was clear... Single founders rarely make it. You need a co-founder. Right now. Drew’s friends couldn’t join. Time was running out. What would you do? He put out the word. A mutual friend connected him to a quiet MIT student named Arash Ferdowsi. They had never met. They sat down in the student center. Talked for about two hours. About code. About the problem. About the future. At the end of that conversation Arash said yes. He dropped out of MIT the next week with only one semester left. Two weeks later they walked into the YC interview together. They got in. The rest is history: a company that became worth billions. It looked reckless. It felt like a shotgun wedding. Yet it worked because both were all-in from the first conversation. I’ve studied hundreds of startups that never made it past the idea stage. Most founders wait too long for the “perfect” partner. They overthink chemistry. They protect their equity. They miss the window. You can’t wait for certainty. Sometimes the right co-founder is the person willing to jump with you before the proof exists. The speed of that decision can be the difference between staying a solo dreamer and building something real. What would you risk in two weeks if the right person walked in?
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Joe Murgia (@TheUfoJoe) reported"There truly is a kind of pushback and a resistance to provision of information that even ODNI is asking for." ~Nolan (Who's resisting sharing of info. with ODNI?) 🛸 New: Nolan Comments on Skywatcher, and More 🛸 Three Nolan quotes... "...a shared realization that the data that even we're being given right now from the government is insufficient." There was an attempt to, "go out into the field and see if we could cause the attraction of some objects. There was some, let's call it, activity, but not enough that I would consider enabling to publish [a paper]." (If scientists were there for the alleged luring/baiting event that @RepEricBurlison has spoken about, would that be enough data for a paper?) "I think we're being listened to. Whether the people who are listening to us are going to be able to be responsive is another question." ~~~Full Clip Transcript~~~ @GarryPNolan: "Look, as scientists, whether we're philosophers, psychologists, material scientists, biologists, theorists, etc., we need data. And so, you know what I've been watching happen, at least around the [UAP Advisory] Council itself is, I think, a shared realization that the data that even we're being given right now from the government is insufficient. "And I don't blame, for instance, ODNI for that. And it has been explained to us, several times over, some of the so-called methods and sources issues that are around this. And also, that a lot of the data that we want to have access to, to do the kinds of analyzes that we would want to do, simply were never collected at the time. Or, in some cases it seems, if they were there, they're no longer there. But, you know, that sounds conspiratorial, so I'm not gonna go down that route. "But I agree with what Avi is saying, is that, rather than looking retrospectively, we need to start to plan prospectively. We could go forever relitigating past issues and who said what, where, and when. As opposed to, well, let's just do it now. Let's just do it to the future. "And so, for instance, because it just comes up many times on Twitter, is...although I can't talk about all of it about Skywatcher... Is, you know, that was an attempt, at the time, to take matters into our own hands in a semi-military, semi-academic fashion to, basically, go out into the field and see if we could cause the attraction of some objects. "And, you know, there was some, let's call it, activity, but not enough that I would consider enabling to publish. Believe me, if it was, I would have done it...already be putting that paper together. But there were lessons learned from that. "But I think, the other thing about the council is, what they're beginning to see is, I think, that there truly is a kind of pushback and a resistance to provision of information that even ODNI is asking for. Now again, that doesn't mean it's a conspiracy. It just means that I think everybody is coming to terms with the fact that it's not just, snap your fingers and you know somebody gives you a a Dropbox link and you can download everything. "So, you know, I'm happy seeing people now come up to speed, and I'm happy seeing, let's put it this way: a level of, let's call it, frustration that is driving us to ask for more. And I think we're being listened to. Whether the people who are listening to us are going to be able to be responsive is another question."
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WPBeginner (@wpbeginner) reportedYou have spent months building your WordPress site. What happens the day it suddenly goes offline? 😱 It happens all the time. We have heard several scary stories. A plugin conflict, a bad update, or a security breach can wipe out your complete website without any warning. The scary part is that most site owners assume their host has them fully covered, right up until they actually need to restore. We have tested countless backup tools on our own projects, so we put together the exact methods we trust to keep a site safe. Here is what you will learn: ✅ Pick the Right Method: Compare backup plugins, host backups, and manual cPanel or FTP so you know which fits your skill level. ✅ Back Up the Full Site: Save your database, themes, plugins, and uploads together so you can restore everything, not just your posts. ✅ Automate It With @DuplicatorWP: Schedule daily or weekly backups and send them straight to the cloud so you never have to remember. ✅ Store Copies Off Your Server: Keep backups in Google Drive, Dropbox, or Amazon S3 so one server crash never takes your site and its backup at once. ✅ Restore in Minutes: Use a disaster recovery link to bring your site back even when it is completely broken. Ready to protect all that hard work before disaster strikes? Read our complete step-by-step guide from the link in the comments 👇 (Link is in the thread below)
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David Carcelli (@DavidCarcelli) reported@Dropbox dude if you guys don’t get of the Dave is requirement I’m done. I make music and I also use a cpap. I have no problem finding something better than this nonsense.
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grace ✭ (@wavescicadas) reportedthe irony of dropbox not working when your storage is low
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The Open Web JP (@TheOpenWebJP1) reported@heyyyyyieeee @Maha_kalpa @grok It's not recommended as "unlimited free cloud storage" because GitHub isn't designed for that, and practical limits + performance issues kick in quickly. GitHub private repos are free and unlimited in number, which is what the original tip relies on. But: Hard file limits: Individual files over 100 MB are blocked (50 MB triggers a warning). Browser uploads are capped even lower (~25 MB). Larger files require *** LFS. Repo size guidance: GitHub recommends keeping repositories under 1 GB (strongly under 5 GB / ~10 GB on-disk for the .*** folder). Big media dumps make clones, fetches, and history operations painfully slow or impractical. *** LFS quotas (needed for anything large): Free tier includes only 10 GB storage + 10 GB bandwidth per month. Exceed that and you hit blocks or billing (depending on settings). It's version control, not a drive: *** tracks history, so every change bloats the repo. Binaries (photos, videos, etc.) are inefficient in ***. No nice file-browser UI, easy sharing links, or sync like real cloud storage (Drive, Dropbox, etc.). Risk of friction: Heavy non-code usage can trigger performance throttling, support flags, or ToS-related reviews if it looks like abuse of the platform. GitHub actively monitors repo health signals. It's fine for small code-adjacent backups or a few files. Terrible as a general-purpose unlimited media dump. Use actual cloud storage (or object storage) for that.
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Naresh Mintri (@Yogamaestro) reported@IncomeTaxIndia Seems like e-filing portal overloaded. Taking long to register new taxpayer, buffering. Even dropbox menus not working. Plz look into it. Thanks.
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More Gravy (@lotsmoregravy) reported@FFT1776 Deputize our military and send them to literally every last damn polling station and dropbox in the United States of America. Every last damn one. Give them the authority to handle **** on the spot. Problem solved.
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Eric S (@Lazy_Bari_Sax) reported@retrobike_c16 @themiasandrist Why doesn't the mobile version allow you to upload or download files, though? And why is it so damn slow to update? I'm thinking about changing back to Dropbox, despite it's many issues.