Dropbox status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

• Sign in (43%)
• Errors (43%)
• Website Down (14%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

City	Problem Type	Report Time
Bournemouth	Sign in	26 days ago
Paramaribo	Errors	2 months ago
Bogotá	Website Down	2 months ago
Auxerre	Errors	2 months ago
Salt Lake City	Sign in	2 months ago
Madrid	Errors	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  𝗦𝗵𝘆𝗻𝗲 (@YuhItsShyne) reported 1 minute ago

  @zenithfl4re lots of people also use bunkr or gofile if dropbox is giving you trouble and you dont feel like using google drive!

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  Elias Al (@iam_elias1) reported 5 minutes ago

  8/ The settings on your own devices that are silently eating bandwidth. Even with a great router, fast DNS, and honest ISP speeds, your devices may be consuming bandwidth you didn't authorize. Common culprits: On your phone: 1. iCloud/Google Photos backup set to sync constantly (not just on Wi-Fi) 2. App updates downloading in the background 3. "Wi-Fi Assist" on iPhone (silently switches to cellular and back, disrupting connections) On your laptop: 1. Cloud sync services (Dropbox, OneDrive, Google Drive) uploading constantly 2. Windows/macOS pushing system updates during peak hours 3. Browser tabs running in background consuming bandwidth with auto-refresh On your smart TV: 4. Firmware updates downloading during prime streaming time 5. Multiple streaming apps running in background 6. ACR (Automatic Content Recognition) sending screenshots to servers every 15-60 seconds On IoT devices: 1. Smart cameras uploading video 24/7 2. Smart speakers maintaining constant server connections 3. Smart home hubs polling every device every few seconds She audited every device on her network. Twelve devices were consuming bandwidth she didn't know about. Three of them were using more data than her actual streaming.

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  Justin Reinhart 📯📯 (@justinreinhart) reported 5 minutes ago

  @DropboxSupport Turns out it wasn't normal. Forcing a Rebuild inside of Windows Indexing Options was the fix. Windows Issue. Resolved for now.

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  Blackbox RMS (@blackboxrms) reported 9 minutes ago

  Running a record label in 2026 is pure chaos: spreadsheets, Dropbox, endless emails. We built Blackbox RMS to fix it. One desktop app for releases, artists, contracts, promo & royalties. Built by a label, for labels. Link in bio. What's your biggest headache? 👇

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  fercaton (@fercaton) reported 10 minutes ago

  Writing things down isn't weak—it's like training wheels for your ideas. Your brain's not built to be an infinite Dropbox; it's for connecting dots, not hoarding them.

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  𝓅𝓇𝒾𝓃𝒸ℯ𝓈𝓈 𝓵𝓾𝔁💗👑 (@payprncslux) reported 10 minutes ago

  got a new phone & laptop now I can’t login to my dropbox because I don’t have my old devices .. fml

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  Evan Otero (@EvanOtero) reported 11 minutes ago

  A decade-old Quora post on Dropbox that is a better product masterclass than any book: Q: Dropbox: Why is Dropbox more popular than other programs with similar functionality? A: Well, let's take a step back and think about the sync problem and what the ideal solution for it would do: - There would be a folder. - You'd put your stuff in it. - It would sync. 
They built that. Why didn't anyone else build that? I have no idea. "But," you may ask, "so much more you could do! What about task management, calendaring, customized dashboards, virtual white boarding. More than just folders and files!" No, shut up. People don't use that crap. They just want a folder. A folder that syncs… That is what it does.

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  Aaron Li (@polymorpher) reported 12 minutes ago

  we probably reached the point where AI is efficient enough to fix most annoying little bugs / missing features in the software we use every day i started reading lots of papers on the move again, and needed to sync folders of PDFs to my remarkable 2 - perhaps the best e-ink tablet for reading, yet nothing about its sync software works: web UI uploads one file at a time, cloud "integration" asks for full access to your Dropbox etc., desktop app SSO login is broken so i made a quick sync app that does the job in one click from the macOS right-click menu - in the same amount of time that 5 years ago would get me halfway through an email to customer support repo in reply

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  TeX64 (@TeX64AI) reported 18 minutes ago

  that's a sync-direction race: your web edits haven't reached the local Dropbox copy yet, so Claude overwrites a stale file. nothing's lost though, Overleaf's History menu keeps every version to restore from. fix: let Dropbox finish pulling before Claude edits.

• 
  Washington Report (@Washington_Rep) reported 19 minutes ago

  @BusinessInsider 📌 Dropbox founder Drew Houston is transitioning out of the CEO role, with Ashraf Alkarmi stepping in as co‑CEO before becoming sole chief executive. Houston will shift into an executive chairman position after a transition period in which he and Alkarmi share the co‑CEO title. 🧭 Leadership Transition: - Drew Houston is stepping down after nearly two decades leading Dropbox, moving into an executive chairman role following a period as co‑CEO with Ashraf Alkarmi. - Alkarmi, previously Dropbox’s head of product and general manager of its core business, becomes co‑CEO effective immediately and will later assume the role of sole CEO. 🧩 Background on Ashraf Alkarmi: - Joined Dropbox in late 2024 after senior product roles at Vimeo, Amazon (including Amazon Freevee), and Meta. - Credited internally with making Dropbox more responsive to customers and pushing for bolder product innovation. - Will receive an annual salary of $825,000, a target bonus equal to base salary, and $12.65M in restricted stock units vesting over several years. 📉 Company Context: - Dropbox’s market cap is just over $6 billion, roughly half its value at IPO in 2018. - Competition from Google, Apple, and Microsoft has pressured its core storage business, with revenue growth slowing to under 1% year‑over‑year. - The company reported $629.5M in Q1 2026 revenue and more than 18 million paying users. 🚀 Houston’s Next Chapter: - Houston, now 43, says his next move will be entrepreneurial and AI‑focused, not retirement.

• 
  Surya Moorthy (@suryabuilds) reported 22 minutes ago

  🧵Thread... Dropbox in 2012 introduced 2FA due to some security issues in those days and following 6 months before they introduced 2FA. 👇👇

• 
  Adrien Matray (@AdrienMatray) reported 23 minutes ago

  The fix is simple: do not use one generic code/ folder for all long-lived branches. Use separate Dropbox folders whose names encode the intended branch: code_main/ code_experimentation_main/ code_experimentation_main_name1Sandbox/ code_experimentation_main_name2Sandbox/

• 
  Jack (@jackcoder0) reported 29 minutes ago

  1. Kill the Login Items the apps launching before you even sit down. Every time you log in, your Mac quietly launches 10-25 apps in the background. Spotify. Slack. Zoom. Google Drive. Dropbox. Creative Cloud. OneDrive. Each one consumes CPU and memory before you've opened a single window. System Settings → General → Login Items & Extensions. Review the list. Remove everything you don't need the instant you log in. You can always open them manually when you actually need them. His Mac had 19 login items. He needed 3. He removed 16. Boot time dropped from 2 minutes to 18 seconds. The first few minutes of every session — that sluggish, unresponsive window where nothing works gone.

• 
  Ral K' Thar (@RalKThar) reported 30 minutes ago

  There is an easy to fix things in the uploaded to Dropbox version that Grok garbled. It just makes it so any API key comes up as invalid.

• 
  Nick Bennett (@NickB2005) reported 31 minutes ago

  a company hired me in march to "fix marketing." their words. when i asked what had been done so far, the CEO sent me a dropbox link. inside was a 94-slide strategy deck from the fractional CMO they'd had for five months. beautifully designed, with color-coded ICP segments, a channel prioritization matrix, buyer journey maps with little arrows, TAM analysis, and messaging frameworks. 94 slides. i opened their HubSpot. zero new campaigns launched in those five months. the email sequences were the same ones from 2023. the blog hadn't been touched since january. their one webinar was a repurposed sales deck with no promotion plan. i asked the CEO how much they'd paid for the strategy work. $60K. five months at $12K/month for someone who built slides and attended standups. here's what i did in my first 30 days: rewrote the homepage messaging based on five customer interviews i ran myself. launched a 4-email nurture sequence targeting their top 50 accounts. set up a webinar with a customer willing to tell their story. built the UTM structure so we could actually track what was working. killed three tools they were paying for but nobody logged into. by day 45, the sales team had qualified meetings from inbound for the first time in two quarters. not because i had some brilliant strategy the previous person missed. honestly, the deck was solid. someone just needed to execute it. the problem is the market is flooded with people who call themselves fractional CMOs because the title sounds senior. they show up, do discovery, build a deck, present it to the leadership team, and then just consult. they attend meetings and give opinions but nobody is actually running the campaigns or in HubSpot building workflows or writing the emails or briefing the designer or pulling the performance data on friday to figure out what to change on monday. most early stage companies don't need a strategist. they need someone who can think and ship in the same week. someone who will build the system, run it, measure it, and iterate without needing a team underneath them to do the work. that's the gig i run. and every time i walk into a company that had a "fractional CMO" before me, i find the same thing: a great deck collecting dust and a team that still doesn't know what to do on monday morning.

• 
  GLITCH (@Rukkssss__) reported 33 minutes ago

  𝗕𝗧𝗙𝗦 is BitTorrent's decentralized file storage system, and it fundamentally changes how you store and share data. Think about traditional cloud storage: Google Drive, Dropbox, iCloud. Your files live on servers owned by a single company. That company controls access, sets prices, and can delete your data at any time. Your files are only as safe as that one company's security. And if their server goes down? You lose access. 𝗕𝗧𝗙𝗦 works completely differently. Instead of relying on a single server, your files are split into tiny encrypted pieces and stored across thousands of independent nodes worldwide. No single point of failure. No single company holding your data hostage. This architecture delivers 𝗙𝗼𝘂𝗿 𝗠𝗮𝗷𝗼𝗿 𝗕𝗲𝗻𝗲𝗳𝗶𝘁𝘀. First, security. Because files are fragmented and distributed, an attacker would need to compromise thousands of nodes to reassemble your data practically impossible. Second, censorship-resistance. No government or corporation can shut down BTFS because there's no central target to attack. Third, fault-tolerance. If some nodes go offline, thousands of others still serve your files. Fourth, speed. Peer-to-peer retrieval means you often download from the closest node, not a distant data center. So how does it work for actual users? You upload a file. 𝗕𝗧𝗙𝗦 splits it, encrypts each piece, and distributes those pieces to storage providers around the world users who have volunteered their spare hard drive space. When you need the file back, BTFS locates all the pieces from the fastest available nodes and reassembles them. But here's what makes BTFS sustainable: 𝗥𝗲𝘄𝗮𝗿𝗱𝘀. If you have unused storage space on your computer say, 100 GB sitting empty you can lease that space to the BTFS network. You earn 𝗕𝗧𝗙𝗦 𝗧𝗼𝗸𝗲𝗻𝘀 for every byte you store and serve. Your idle hard drive becomes an income stream. For everyday users, this means cheaper cloud storage. Without a centralized company setting monopolistic prices, storage costs drop to market rates determined by supply and demand. It means safer backups. Your encrypted, fragmented files survive disk failures, server outages, and even natural disasters. It means faster file sharing. The more popular a file is, the more nodes store it, and the faster everyone downloads it the opposite of centralized servers that slow down under load. All of this runs on 𝗕𝗹𝗼𝗰𝗸𝗰𝗵𝗮𝗶𝗻 𝗧𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝘆 combined with BitTorrent's massive existing network. BitTorrent already has hundreds of millions of users worldwide. BTFS taps into that peer-to-peer infrastructure, adding incentives and persistence to what was once just a sharing protocol. Upload, store, retrieve. Or share your spare space and earn. No corporate servers. No hidden fees. No single point of failure. That's 𝗕𝗧𝗙𝗦 decentralized storage built for the real world. @justinsuntron @BitTorrent #TRONEcoStar

• 
  Rashad Bayram (@bayrashad) reported 33 minutes ago

  Here's the stack I keep finding when I talk to tax firms: → Intake forms in JotForm or Google Forms → Signatures in DocuSign or PandaDoc → Reminders in Mailchimp, email, text messages → Document tracking in a Google Sheet, excel, crm → Client files scattered across email, Google Drive, dropbox, local hard drive Five tools, five logins, five places for something to fall through. None of them talk to each other, so the accountant becomes the integration. manually copying status from one to the next. It's not that any single tool is bad. It's that the seams between them are where the time goes. The fix isn't a sixth tool. It's removing four of them. How many tools are in your tax-season stack right now?

• 
  Smol (@SmolMacApp) reported 34 minutes ago

  Email attachment limits aren’t small. Your files are big. There’s a difference, and the fix is usually 10 seconds, not a Dropbox link.

• 
  Simple American News 🗞️ (@TSimpleAmerican) reported 34 minutes ago

  Dropbox CEO Drew Houston is stepping down after 19 years, with chief product officer Ashraf Alkarmi being promoted, per CNBC

• 
  🔆 j i k o ⋆₊ ‧ ˚⊹ 🏜️ (@lisey_ann) reported 36 minutes ago

  @joinautopilot @charliebilello I can see why a bunch of those are sagging (joke? Or maybe I'm not joking): - Snapchat is in decline, less users overall. - Streaming subscriptions are becoming too expensive to keep up w/ inflation - X likely sagging ever since its lead advertisers left - Dropbox: user usage declining? (I use Google drive, Mega) - Alibaba: Chinese knockoffs, not bound to survive long - doordash: getting too expensive, way too many fees whenever I've used it, even WITH the discounts - Roblox: declining corporate - Snap: declining user usage, they constantly advertise Snapchat+ and idk anyone who actually uses that - Facebook: meta's side hussles were failing (notable: metaverse shutdown) - coinbase: app is ALWAYS buggy, slow, Base wallet became infested with scam tokens with no way to report, I personally stopped using it for this reason - pinterest: we just have AI to put together mood boards now, Pinterest not needed - Uber: same fee problem as doordash plus majority of gig drivers in my experience are the same few Indian drivers - uipath: likely not keeping up with the AI agent competition - bumble: women are probably tired of it tbh - lyft: same problems as Uber and doordash I can't answer for some others because I'm not as familiar or just can't think of a reason why they have poorer returns, so I dunno.

• 
  Bunnie Maiiii (@imbunniemai) reported 38 minutes ago

  @JohnRai21044566 Ill!!! since Fansly having problem I can not post throu phone atm. I’ll have to get all those files to Dropbox then post on Fansly. This set will be posted in 2 days 😭😭 sorryyyy baby Im bit busy but I’ll try post as soon as I cannnn

• 
  kelsey (@kelsscarlet) reported 39 minutes ago

  i knowwwww somebody gotta be down to pay $100 for my dropbox folder w 770 files 👀 mommy needs gas to go to portland for a concert tn

• 
  Girish Kotte (@gkotte1) reported 41 minutes ago

  In 2009, Dropbox ignored every rule about SaaS launches. No ads. No cold outreach. No sales team. One stupid idea: a 3-minute demo video for a product that didn't fully exist yet. It generated 75,000 signups overnight. ----- Insight 1 - Simplicity converts better than features Show people one clear outcome. They sign up before the product is ready. Insight 2 - The best growth doesn't look like growth A demo video isn't a campaign. Which is exactly why it worked. Lesson 3 - Ignore conventional launch advice "The opposite of a good idea can also be a good idea." - Rory Sutherland Every advisor said: build first, market second. Dropbox marketed first. Then built. We now see founders obsessing over perfect MVPs before showing anyone anything. The problem: You ship clean code nobody sees. The solution: You ship a clear story first, then the code catches up. I use Postwyse to build that story in public before the product is ready. Perception opens doors. But shipping closes them.

• 
  Polsia (@polsia) reported 41 minutes ago

  M&A brokers are still using Word templates and Dropbox to package deals. That's the problem we're solving — AI-powered deal marketing, built for the people who move businesses.

• 
  Music, Film & RE Investments (@investandcreate) reported 42 minutes ago

  @0xajka @Dropbox What’s your problem? @dropbox support is horrendous.

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  Abhishek Singh (@0xlelouch_) reported 42 minutes ago

  The interviewer asked me to design Dropbox file sync. I froze for a minute because I jumped into architecture before I nailed requirements. So I restarted with questions: single user or teams? offline edits? conflict handling? max file size? latency vs battery? Windows/Mac/Linux? end to end encryption? I scoped to: multi-device per user, near-real-time, offline support, conflict resolution, and basic sharing later. Then I wrote the core objects and APIs. Data model: User, Device, File, FileVersion (content hash, size, chunk list), Folder, Cursor/Checkpoint, and an Event log (append-only). APIs: UploadChunk, CommitFile(version, parentVersion), ListChanges(cursor), Download(version), Ack(cursor). Everything is idempotent with content hashes and request IDs. Architecture: client watches filesystem, batches changes, chunks large files, uploads to blob storage keyed by hash, then commits metadata to a strongly consistent store. Server writes an event per commit. Clients long-poll or use a push channel to get change events, then pull missing blobs. Scaling: hot path is metadata and change feed. Partition event logs by user/team, cache cursors, and keep blobs on cheap object storage with CDN for downloads. Dedup by hash saves real money when the same installer shows up on 500 laptops. Background compaction for old versions and tombstones. Tradeoffs I called out: strong consistency on metadata avoids weird conflicts but costs latency on cross-region; eventual consistency makes sync feel faster but harder to reason about. Chunk size trades memory and upload overhead vs retry cost. Conflict policy can be last-writer-wins (simple, lossy) or keep both versions (messy, safer). Failure cases: client crashes mid-upload so you need resumable multipart and garbage collection for orphaned chunks; network ***** so commits must be idempotent; clock skew so ordering cannot trust timestamps; two devices edit offline so you fork versions and surface a conflict file; duplicate events so cursor ack must tolerate replays; permissions changes during sync so downloads need auth checks at read time, not just at commit time

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  Pelicart (@pelicartza) reported 48 minutes ago

  @lukey_stephens @_avdept real also - dropbox??? why would you pay $5 and not just set up an sftp server

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  Hawk (@iamhawkspire) reported 50 minutes ago

  @TheMilitiaGamer @Google nah lol, i'm just rawdogging without any online backups for my larger files atm. might end up checking out dropbox, tho their speeds are super slow on my end.

• 
  Néstor Planes (@NestorPlanes) reported 50 minutes ago

  Ben Thompson about The Consumer Market: "This reality about the consumer market is a lesson that Silicon Valley has to re-learn every decade or so. Consider Dropbox, whose founder, Drew Houston, is in the process of stepping down. Dropbox was a category-defining product that had a viral hook — if someone signed up with your referral code, you got more storage — and grew extremely fast amongst consumers; the company then spent too long trying to actually build a business in the consumer space, before finally realizing that the only way to make money with what was ultimately a productivity product was by selling to enterprise. The reason is obvious when you think about it: enterprises are paying for their employees’ time, so of course they are willing to pay for tools that make those employees more productive; consumers, on the other hand, are mostly looking to waste time, which is why attention-harvesting advertising is the only software business model that works at scale for consumer services. The fact that Silicon Valley forgets this is downstream from Silicon Valley being a bubble; normal people aren’t looking for agents to buy them tickets to a concert. Still, the bubble was strong enough to convince OpenAI to make the exact same mistake Dropbox did: the company somehow convinced itself that it could make enough money selling subscriptions to consumers; Anthropic, meanwhile, realized that it was enterprises who were willing to pay for AI’s massive productivity benefits, even as OpenAI failed to capitalize on their consumer market penetration by refusing to build an advertising product. This is a long-winded way of saying that I don’t think that Apple’s agentic shortcomings are a big deal, at least for now. Agents help you do work and be more productive, and consumers don’t want to work or care about being productive. What they do want to do is watch short-form video, and an iPhone is simply much better at that than any other device ever will be; in that context, Siri being good enough is enough, and it appears that Apple crossed that bar."

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  Auritrack - AI-powered expense tracker (@auritrack) reported 51 minutes ago

  How $9.99 a month for “just one app” became the most profitable business model of the last decade. The math behind subscription creep Adobe had a very huge effect on Photoshop boxed sales in 2013, same software, now $20.99 a month forever. Revenue went from $4.4 billion to over $21 billion in ten years. The product didn’t change, the billing did. Companies Learned Something Brutal: - People fight a $200 charge - People ignore a $9.99 one So they sliced everything into $9.99s. Spotify, Netflix, Hulu, Disney+, Max, Apple TV+, Peacock, Paramount+, Audible, Kindle Unlimited, NYT, WSJ, Substacks, Notion, Dropbox, iCloud, Google One. Add a gym membership and a meal kit and you’re at $400 a month before rent. The Trick: every individual service feels reasonable, the bundle feels invisible, banks don’t surface the total and apps don’t show what else you’re paying but you have to add it up yourself. Most people are off by 60% when asked to guess their monthly subscription spend. Banks reviewed this in 2024, off by $130 a month on average. The fix isn’t dramatic. Pull last month’s statement, highlight every recurring charge, cancel three. Most people save $80+ a month with that one exercise. Auritrack does this automatically, every recurring charge gets a tag, the forgotten ones get flagged. Follow for more money stories.