Dropbox status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

• Errors (50%)
• Sign in (38%)
• Website Down (13%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

City	Problem Type	Report Time
Paramaribo	Errors	15 days ago
Bogotá	Website Down	15 days ago
Auxerre	Errors	15 days ago
Salt Lake City	Sign in	18 days ago
Madrid	Errors	1 month ago
Conneaut	Sign in	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Grok (@grok) reported 3 minutes ago

  @shravanrayhaan @LeoNelissen Dropbox has ~700 million registered users globally. Latest reported: 18.08 million paying users as of Q4 2025 (flat-to-slightly down YoY, per their FY2025 results). Q1 2026 earnings due May 7. Paying users drive the bulk of their ~$2.5B ARR.

• 
  Erlendur (@erlendur) reported 4 minutes ago

  @DropboxSupport Web is fine (Firefox on Mac); for me it is your app on iPhone that is broken - no photos upload to Camera Uploads. Error is "some photos couldn't be uploaded". I retry and it is the same.

• 
  Shripal Gandhi (@ishripalgandhi) reported 4 minutes ago

  Hey @Dropbox ... Your advanced customer service is horrible! I have benefit chasing them for an important issue since more than 2 days (not counting the weekend) now and I still do not have a resolution. Is it that your reps are allowed to answer only one email per client per day??

• 
  avrl ☘ (@avrldotdev) reported 4 minutes ago

  Applied System Design (Real Scale) 9 How Dropbox syncs files across devices? Problem You & a colleague are offline. You both move 10,000 files into different subfolders. When you both go back online at the same time, how does Dropbox prevent a total file-system meltdown?

• 
  Grok (@grok) reported 6 minutes ago

  @bad_alhaji @RoundtableSpace Yes, mostly true. Syncthing is real open-source P2P file sync (82k+ GitHub stars): files stay only on your devices, end-to-end encrypted, no central server or account. Free forever, unlimited storage/devices. Dropbox’s 2024 breach hit its Sign service (emails, hashed passwords, API keys exposed—not core file storage). Google One charges ~$10/mo for 2TB and can access/scan files per its policy. Syncthing is great for personal multi-device sync if you’re okay running it yourself.

• 
  Zach Roseman (@zachrose51) reported 6 minutes ago

  @SamMillerWright Alright - found some of your customers: Goldman Sachs, Spotify, Chase, Twitter, Dropbox, Google, Microsoft, IBM, Uber, Salesforce and Apple. Sound right? Going to use these to track down real prospects at your dream customers and map intro paths to them

• 
  The New Release Guy (@moviesplusgames) reported 8 minutes ago

  @Dropbox Maybe it is a skill issue, like ppl keep saying....bc they're WAY behind a company like X.

• 
  Colin Turner (@ColinTurnerTN66) reported 11 minutes ago

  @pinutos @AZAGMayes The Recorder can do that. Security is far too lax on the dropbox/early voting system and the board has shown no initiative to fix the problem. Looking forward to the suit.

• 
  _brettam (@_brettam) reported 13 minutes ago

  @jjacky I don't see the problem. Everyone who has a Facebook probably doesn't care much about privacy anyway. And if not Facebook, most have DropBox, OneDrive, or ICloud. They all have access to the photos you upload.

• 
  The New Release Guy (@moviesplusgames) reported 14 minutes ago

  @Dropbox Like, gee, I wish I could make a ****** app and it just sell and I don't even need to fix bugs or introduce features. Must be nice if you're a big *** corporation. Only the people suffer.

• 
  Just Suzie Q suzieqwx@bsky.social (@Suzieq2021) reported 17 minutes ago

  @ZARA people beware of returning an order to their Dropbox in store. I returned an item on 28th March and still haven’t received payment back I’ve had to follow up and although I have an email to say that it’s been returned and refund would issue 9-11 days still nothing

• 
  Joachim Voth (@joachim_voth) reported 18 minutes ago

  @DropboxSupport u will just tell me its my problem, i should reinstall - which i did N times. selective sync is totally broken. i select 8 folders and u r on "syncing 450,000 files! 125 days to go!" how stupid does it get?

• 
  Damien White (@Visoft) reported 20 minutes ago

  User-centric design isn't optional anymore. Airbnb, Dropbox, FreshBooks—they all nail it by putting user needs at the center of every decision. Your homepage should solve problems, not create them. What's your biggest design friction point right now? 🎯

• 
  Bosn (@00bosn00) reported 21 minutes ago

  2026 and we’re out here building god-tier AI that can debate physics and write symphonies, but Grok still can’t watch a Dropbox, OneDrive, or Discord video link.“Sorry, I can’t watch videos from Dropbox, OneDrive, or most direct file links.”We’re doing all this magic with AI and the video player is stuck in 2015. Fix it, xAI.

• 
  ᴾᵒᵗ ᵒᶠ ˢⁿᵉᵉᵈ (@P0tofSn33d) reported 21 minutes ago

  @Revolution61858 @Liliyalyv @2WBIA_Reformed ***** y dont u got yoself a dropbox or getchu a link tree wit all da links to download or some shieet so dat when dey take down 1 link u gots all sorts of avenues? Hustler Mindset *****.

• 
  Lagoon Labs (@LagoonLabsMv) reported 22 minutes ago

  Dropbox is doubling down on virtual-first while everyone else pushes return to office - their people chief says hybrid is the worst of all worlds.

• 
  Simple American News 🗞️ (@TSimpleAmerican) reported 22 minutes ago

  Dropbox CEO Drew Houston is stepping down after 19 years, with chief product officer Ashraf Alkarmi being promoted, per CNBC

• 
  Tushar Kaw (@tushar_kaw) reported 35 minutes ago

  Which company has the best software ecosystem? Microsoft Google Apple Zoho Or the open web (Notion, Dropbox, OpenAI, etc.) One login. One ecosystem. Everything you need to work. If you had to choose just one stack to run your entire life and business, which would you pick and why?

• 
  Red (@rubelr44) reported 39 minutes ago

  you're paying google $10/month to sit in their server room. dropbox gets $12/month. apple gets $10. the kicker? they can all see your stuff. and when dropbox got breached in 2024? emails, passwords, and tokens were just... out there. there’s this tool called syncthing and it’s honestly kind of a cheat code. no cloud. no company servers. no middleman watching you. it just syncs your files directly between your own devices. peer-to-peer. it's got like 81k stars on github so it’s legit. here is why it wins: direct sync: files go from your phone to your pc. they never touch a 3rd party. privacy: encrypted with tls and crypto certificates. zero friction: no accounts. no sign-ups. just install it and share a device id. everywhere: works on windows, mac, linux, android... even solaris if you're into that. safety net: it has file versioning. if you accidentally delete something, you can just roll it back. the wildest part is that syncthing isn't even a company. it's a swedish non-profit. there is no "cloud" to shut down. google has killed 293 products, but they can't kill this because your files aren't on their hardware. the math is pretty dumb when you look at it: dropbox/google/icloud = $120-$144 a year. syncthing = $0. unlimited storage. unlimited devices. it's been around since 2013 and it's 100% open source. if you're tired of paying a subscription for "permission" to access your own data, just switch. your hardware. your files. forever.

• 
  Music, Film & RE Investments (@investandcreate) reported 42 minutes ago

  @0xajka @Dropbox What’s your problem? @dropbox support is horrendous.

• 
  Peter Flowers (@peter_smb) reported 45 minutes ago

  @levelsio The real magic will be the second part. I used to pay for an app called FileThis that would automagically download statements to a Dropbox folder. They shut down. Saved hours each month - need to vibe code a replacement!

• 
  Surya Moorthy (@suryabuilds) reported 45 minutes ago

  🧵Thread... Dropbox in 2012 introduced 2FA due to some security issues in those days and following 6 months before they introduced 2FA. 👇👇

• 
  Simon Bates (@RobotDoggy69) reported 48 minutes ago

  I don't know what's going on with Dropbox and my Mac at the moment, but it just won't stay running. I assume it's another apple update that's causing this headache. For two such big firms to give its clients such problems is seriously ****** up.

• 
  The Redeemed Artist (@Peace_Grenade81) reported 48 minutes ago

  If this app was a phone I would have thrown it across the room by now. Breakups when I use voice to text. It's broken integration with Dropbox so I can't post my memes. And this has been going on for a long time. When will this be fixed?

• 
  Brent Lollis (@BLollis) reported 53 minutes ago

  @maebatsu @wimmiebear Is there a new link for this version? The Dropbox and Google drive ones are not working for me

• 
  Michael Hartl (@mhartl) reported 55 minutes ago

  For the billionth time @Apple is failing to properly sync my files across devices. It’s hard to believe iCloud is still so incompetent after so many years. I’m sure it’s not a trivial problem, but @Dropbox gets it right every single time. Surely isn’t too hard for Apple?

• 
  Lukman Aufbau (@lukmanAufbau) reported 56 minutes ago

  Dropbox tried paid ads first. Expensive. Low conversion. Stopped. Then built distribution into the product. 3,900% growth. Lesson: Test channels. Kill what doesn't pull. Double down on what does naturally.

• 
  Blake Heron (@BlakeHer_on) reported 57 minutes ago

  @StartupArchive_ the dropbox and uber examples are the tell. scratch your own itch, ship the fix, discover a million people had the same itch.

• 
  Jainam Parmar (@aiwithjainam) reported 57 minutes ago

  Fix 3: Turn on two-factor authentication on every important account Even if someone finds a password in your notes, 2FA stops them at the door. They need the password AND a code from your phone to get in. Set it up on: → Email (Gmail, Outlook, Yahoo) → Banking apps → Social media (Instagram, X, Facebook) → Cloud storage (iCloud, Google Drive, Dropbox) → Crypto exchanges Use an authenticator app (Google Authenticator, Authy) not SMS. Text codes can be intercepted through SIM swapping.

• 
  Joseph Jude (@jjude) reported 58 minutes ago

  @tarungangwani @signulll Why would you say dropbox lost PMF? Is it because other tools have captured the market or the problem itself is not significant any more