Dropbox status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

• Sign in (43%)
• Errors (43%)
• Website Down (14%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

City	Problem Type	Report Time
Bournemouth	Sign in	29 days ago
Paramaribo	Errors	2 months ago
Bogotá	Website Down	2 months ago
Auxerre	Errors	2 months ago
Salt Lake City	Sign in	2 months ago
Madrid	Errors	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  EVILxJUG (@EVILXJUG) reported 6 seconds ago

  🚨Your goal this week-DELETE your DIGITAL FOOTPRINT!🚨 Let me help you: ——————— ✅Purchase any 1TB-10TB SSD Storage (this is dependent on your needs) or RAID server (can be ridiculously expensive, DO NOT RAID your storage if you do not know how to build, transfer, and manage a RAID!) ✅Have additional SSD storage drives. ✅Download all your media (pic, music, documents, videos, files, etc.) from your cloud services (iCloud, Google Drive, Microsoft One, Dropbox, etc.) and store them onto your purchased/physical SSDs as a backup. ✅Permanently, DELETE all your downloaded media files from those cloud-based services. ✅Permanently, clear the trash can (recycle bin), delete your cookies, delete your cache. ✅Tech Experience: iOS 🚨Apple automatically creates backup copies of your files on your devices. 🚨Even after managing or deleting data, you often need to search deep into your file system to permanently delete these original Apple backups.🚨Media transfers to Apple devices (iPhone, iPad, etc.) take longer than expected because:✅iOS creates multiple versions of each file during the transfer: original media, optimized media (for better storage efficiency), and backup files.✅All of this processing happens in the background while the transfer is ongoing.🚨DELETE THOSE FILES! ✅Your physical storage (SSDs, NOT HHDs), should be in your “firebag” (emergency bag, in case of fire- to grab and exit immediately to safety), stored in a cool place in your home. ✅After, you do all these things, your cloud-based storages should be freed up! Take down your subscriptions to what you think you should use and afford without compromising finances and data. DO NOT up your online cloud-based storage into the 1TB range EVER again! Limiting yourself to 100-500GB of cloud-based storage will keep you in check to store things physically in your home instead of online (this is healthy for your mental and to safeguard yourself from yourself). 🚨RING Devices!: if you own any ring devices or any security monitoring devices- CREATE A STATIC (NOT DHCP), CLOSED-CIRCUIT environment! Use EVERY protocol and firewalls to maintain your integrity infrastructure. Remove all unrecognized IP devices from YOUR ENTIRE NETWORK! Use ENCRYPTIONS to securely lockdown your network! 🚨DO NOT create a “guest” profile! 🌟Sorry, I’m speaking “nerd” lol, I don’t have time to explain it in laymen’s terms.

• 
  Abhishek Singh (@0xlelouch_) reported 3 minutes ago

  The interviewer asked me to design Dropbox file sync. I froze for a minute because I jumped into architecture before I nailed requirements. So I restarted with questions: single user or teams? offline edits? conflict handling? max file size? latency vs battery? Windows/Mac/Linux? end to end encryption? I scoped to: multi-device per user, near-real-time, offline support, conflict resolution, and basic sharing later. Then I wrote the core objects and APIs. Data model: User, Device, File, FileVersion (content hash, size, chunk list), Folder, Cursor/Checkpoint, and an Event log (append-only). APIs: UploadChunk, CommitFile(version, parentVersion), ListChanges(cursor), Download(version), Ack(cursor). Everything is idempotent with content hashes and request IDs. Architecture: client watches filesystem, batches changes, chunks large files, uploads to blob storage keyed by hash, then commits metadata to a strongly consistent store. Server writes an event per commit. Clients long-poll or use a push channel to get change events, then pull missing blobs. Scaling: hot path is metadata and change feed. Partition event logs by user/team, cache cursors, and keep blobs on cheap object storage with CDN for downloads. Dedup by hash saves real money when the same installer shows up on 500 laptops. Background compaction for old versions and tombstones. Tradeoffs I called out: strong consistency on metadata avoids weird conflicts but costs latency on cross-region; eventual consistency makes sync feel faster but harder to reason about. Chunk size trades memory and upload overhead vs retry cost. Conflict policy can be last-writer-wins (simple, lossy) or keep both versions (messy, safer). Failure cases: client crashes mid-upload so you need resumable multipart and garbage collection for orphaned chunks; network ***** so commits must be idempotent; clock skew so ordering cannot trust timestamps; two devices edit offline so you fork versions and surface a conflict file; duplicate events so cursor ack must tolerate replays; permissions changes during sync so downloads need auth checks at read time, not just at commit time

• 
  Néstor Planes (@NestorPlanes) reported 7 minutes ago

  Ben Thompson about The Consumer Market: "This reality about the consumer market is a lesson that Silicon Valley has to re-learn every decade or so. Consider Dropbox, whose founder, Drew Houston, is in the process of stepping down. Dropbox was a category-defining product that had a viral hook — if someone signed up with your referral code, you got more storage — and grew extremely fast amongst consumers; the company then spent too long trying to actually build a business in the consumer space, before finally realizing that the only way to make money with what was ultimately a productivity product was by selling to enterprise. The reason is obvious when you think about it: enterprises are paying for their employees’ time, so of course they are willing to pay for tools that make those employees more productive; consumers, on the other hand, are mostly looking to waste time, which is why attention-harvesting advertising is the only software business model that works at scale for consumer services. The fact that Silicon Valley forgets this is downstream from Silicon Valley being a bubble; normal people aren’t looking for agents to buy them tickets to a concert. Still, the bubble was strong enough to convince OpenAI to make the exact same mistake Dropbox did: the company somehow convinced itself that it could make enough money selling subscriptions to consumers; Anthropic, meanwhile, realized that it was enterprises who were willing to pay for AI’s massive productivity benefits, even as OpenAI failed to capitalize on their consumer market penetration by refusing to build an advertising product. This is a long-winded way of saying that I don’t think that Apple’s agentic shortcomings are a big deal, at least for now. Agents help you do work and be more productive, and consumers don’t want to work or care about being productive. What they do want to do is watch short-form video, and an iPhone is simply much better at that than any other device ever will be; in that context, Siri being good enough is enough, and it appears that Apple crossed that bar."

• 
  bayleigh | HEARD BABYLON 💙 (@eternalwarnings) reported 8 minutes ago

  sorry it's boofed quality my Dropbox account was not working so I had to ss for the time being

• 
  JasonFrostPhoto (@rootbeerphoto) reported 9 minutes ago

  @DropboxSupport What? My problem was not about camera uploads.

• 
  Logan Radcliff (@GTDCANI) reported 11 minutes ago

  Omg OneDrive is terrible! Do better @Microsoft ! Trying to download a folder with 1000 files. OD zips, downloads, says complete. I end up with 5% of my files. Never this issue with Google Drive or DropBox.

• 
  Kathleen Marie (@lifesavoring) reported 11 minutes ago

  @DropboxSupport I have the same problem as Detroit Media Magazine described below - my Dropbox became unavailable until the latest update. I tried to upgrade my account, but was registered instead for a free trial - ? I have to update my email to get it authenticated - PLEASE RESPOND, thanks.

• 
  Random Poser (@rndposer) reported 13 minutes ago

  @iHerbMiddleEast Problem with iHerb is your delivery service to consumers. They’re a challenge to work with. I wouldnprefer if there is option to get my deliveries directly in a dropbox somewhere near and not go thru the 3rd party delivery service.

• 
  AI Crave (@wecraveai) reported 15 minutes ago

  Open source NotebookLM alternative with no data limits and AI agents. Same idea as Google's NotebookLM. Same chat-with-your-docs. Same podcast generator. Same cited answers. Except this one has no source limit, no notebook limit, no 200MB file cap, and no Google login. It's called SurfSense. Google NotebookLM vs SurfSense: - Sources per notebook: 50 to 600 → Unlimited - File size cap: 200MB and 500K words → No limit - LLM choice: Gemini only → 100+ models via LiteLLM - Local LLMs: Not allowed → Full Ollama and vLLM support - Self-host: No → Yes, one Docker command - Price: $0, $19.99/mo Pro, or $249.99/mo Ultra → $0 forever Here's the wildest part: It connects to 27+ sources Google can't touch. Notion. Slack. Linear. Jira. GitHub. Discord. Dropbox. OneDrive. Gmail. Confluence. Obsidian. ClickUp. Microsoft Teams. Airtable. Your entire work life, indexed once, searchable from one chat box. 14.4K GitHub stars. 1.4K forks. 6,232 commits. Apache-2.0 license. One honest note: the README says it's not yet production-ready and still being actively developed. But it already does more than NotebookLM does, and the gap is widening every release. This is what NotebookLM should have been from the start. Repo in the first comment.

• 
  Bunnie Maiiii (@imbunniemai) reported 15 minutes ago

  @JohnRai21044566 Ill!!! since Fansly having problem I can not post throu phone atm. I’ll have to get all those files to Dropbox then post on Fansly. This set will be posted in 2 days 😭😭 sorryyyy baby Im bit busy but I’ll try post as soon as I cannnn

• 
  ぱんじろう(・ー・)？ (@CopenPanjiro) reported 15 minutes ago

  On Essentials plan. Ticket #26375062 top support evades the core issue by vaguely blaming my PC environment. I've already verified registry & OS. Stop dismissing verified technical logs and escalate this bug to the dev engineering team now. @DropboxSupport

• 
  Simple American News 🗞️ (@TSimpleAmerican) reported 15 minutes ago

  Dropbox CEO Drew Houston is stepping down after 19 years, with chief product officer Ashraf Alkarmi being promoted, per CNBC

• 
  Rebecca Allen (@silentnomore314) reported 19 minutes ago

  that they took over ran up charges did god knows what and locked me out. 900 in dropbox charges during a free trial they locked me out of they are all in big big big trouble but your handler is forcing them to lie perjue and the way he is forcing them to blow their covers wow

• 
  Kalshi Finance (@Kalshi_Finance) reported 19 minutes ago

  JUST IN: Dropbox CEO Drew Houston to step down

• 
  Jeff Preshing (@preshing) reported 24 minutes ago

  What's the point of using smarter models if "smarter" means 10% better at finding obscure bugs and having a sassy attitude? Most of the true productivity gains that coding agents have to offer, which are finite, can be obtained using open-weight models for literally 1/100 of the price. The catch is that you actually need understand the code you are working on. At the same time, I still think there's a viable business serving proprietary models. People are willing pay for Dropbox even though FTP is free, and it's nice to throw a tough problem at a stronger model occasionally (if intellectual property limitations allow it). Plus, there's a whole frontier productizing this stuff. Unfortunately, Anthropic is currently in the business of spreading tall tales about future improvements, then shaking down enterprise customers. Most of it is based on 2010s LessWrong posts full of category errors, some of which I remember reading back in those days. And their recent hostility toward users in the name of safety is a result of the same ideological recklessness.

• 
  AJ (@ce_aj100) reported 24 minutes ago

  @SsharmaKirti Maybe isse ek project bnalo... redundant file storage ( across various apps like dropbox, gdrive and local server ). And add video streaming capabilities based on the fastest avalable ( calculated dynamically ) service. I made this couple of years ago, but for different tasks

• 
  RyanFox.eth (@ryanfoxeth) reported 24 minutes ago

  “consumer doesn't run on problems” 👏 Consumers will pay to be entertained. Businesses will pay to be productive. This is a lesson the tech industry is forced to learn every decade or so. Apple, Microsoft, Google, Mozilla, Dropbox, Evernote, Quip, AirTable, Trello, etc have all learned this the hard way. We saw it play out in crypto. Today it’s playing out in OpenAI vs Anthropic.

• 
  Abdullah (@abdinmotion) reported 29 minutes ago

  One video. $48 million in revenue. No ads spent. That's the Dropbox story and most product teams still haven't learned from it. Here's what actually happened: Dropbox had a technically brilliant product that no one understood. Instead of adding more features, they made a 2-minute video that showed *exactly* what the product did. Simple. Specific. Human. Signups went up 10% overnight. Big companies spend millions refining their product. Then they describe it in six bullet points on a landing page and wonder why the sales cycle takes forever. The product video isn't marketing. It's compression. It compresses trust, clarity, and desire into 90 seconds. If a user can't understand your product in a video, the product isn't the problem. The story is. When was the last time you watched your own product video as if you were a first-time user?

• 
  CHRISTOPHER BLAZ✨ (@Blaz_Dao) reported 29 minutes ago

  Walrus 🦭 and Walrus Memory explained in a lay man's understanding. Let's dive in: 1. What is" Walrus🦭" ?? Firstly, I want you to think of Walrus as a gaint decentralised hard drive built on Sui protocol or ecosystem. Walrus is trying to become the decentralized version of cloud storage services like Google Drive, Dropbox, or Amazon S3, but built for Web3. In a simple analogy, think of it like this; Google Drive vs Walrus With Google Drive, your files are stored on Google's servers and Google controls the storage. If Google removes a file or service, you're dependent on them. But, With Walrus🦭 it's a different case as your files are split into many pieces. Those pieces are stored across many independent storage providers in a cheap manner as no single company controls all of your data. And the most fascinating thing is as long as enough storage providers remain online, your files can be recovered whenever you want. 2. What is "Walrus memory"?? In plain English, Walrus memory is simply the storage space used to keep data on the Walrus network. That data can be:Images, Videos, Documents, NFT media, AI datasets, Website files, Backups etc. Why does it matter? Imagine a viral meme image on Sui. Normally, the blockchain only stores a reference to the image because storing the image itself would be too expensive. Most blockchains are good at storing transactions but terrible at storing large files. @WalrusProtocol is designed to store large amounts of data cheaply while remaining decentralized. ~BlazCares

• 
  YC Insights. (@Aiagent_s) reported 34 minutes ago

  March 23, 2018. Dropbox IPOs on NASDAQ. Surges 40%+ day one. Market cap: $12B First YC company ever to go public. Drew still owned 30%. The real lesson: both rejections were right. Both made the company better. Treat each rejection as a specific diagnosis. Then fix that specific thing.

• 
  Juan (@0xfJuan) reported 36 minutes ago

  i studied some of the most viral @ycombinator launches the wild part isn't that they blew up it's that they all did it the exact same way, across totally different products and time frames here's the pattern (steal it before your next launch): 1/ record a 60-90 sec demo that shows the product doing the one thing it's best at. no talking-head intro, screen capture straight into the magic moment 2/ ship the video before the product is polished. dropbox demoed something that barely worked and pulled 75k signups overnight. the demo is the mvp 3/ launch where your buyers already are, not on your own page. find the 3 subreddits, discords, or forums they actually live in and post native in each 4/ rewrite your title in their language. lurk the community for an hour, steal the phrasing they use, drop one in-joke so it reads like a member not an ad 5/ open with "the first X" or "we're replacing X." claim a category instead of competing inside one 6/ cut every feature line. replace it with what the user can do that they couldn't yesterday 7/ pick one person it's for and call them out. "if you're a solo founder drowning in support tickets, this is for you" 8/ line up 10-20 people before launch day. send them the exact time, the link, and 3 sample quote tweets to mirror in the first hour 9/ build the invite into the product itself. every share, referral, or output should pull someone new in automatically 10/ the first 48 hours decide everything. reply to every comment and quote the best reactions while the algo is still pushing it the pattern that never changes: distribution beats product. the best launched company wins, not the best built one. (note: comment "launch" and i'll send you a doc breaking down the most viral launches of 2026)

• 
  zerohedge (@zerohedge) reported 38 minutes ago

  *DROPBOX CEO DREW HOUSTON TO STEP DOWN: CNBC

• 
  ScarcityMan (@ScarcityMan) reported 39 minutes ago

  @balkanhodl @hodlonaut Even worse than that. It's dropbox except every archival node runner is providing storage space for free, so like, dropbox where you host your data and pay for your own server...

• 
  Sunil Thakare 🇮🇳 🦀 (@thakares) reported 47 minutes ago

  @TLYShortener offering a genuinely useful, privacy-friendly app (no login, no ads) that seamlessly integrates with the company's core product (t_ly short links), is indeed a standard growth tactic seen in tools like Canva, Notion, or Dropbox. The QR app lowers barriers for users while creating natural upsell opportunities: frequent QR creators may later pay for t_ly analytics, custom domains, or branded links without feeling forced. Trade-off is transparent here; users get a solid free scanner but feed data into t_ly's ecosystem, which benefits the provider through increased link volume and potential premium conversions.

• 
  Girish Kotte (@gkotte1) reported 50 minutes ago

  In 2009, Dropbox ignored every rule about SaaS launches. No ads. No cold outreach. No sales team. One stupid idea: a 3-minute demo video for a product that didn't fully exist yet. It generated 75,000 signups overnight. ----- Insight 1 - Simplicity converts better than features Show people one clear outcome. They sign up before the product is ready. Insight 2 - The best growth doesn't look like growth A demo video isn't a campaign. Which is exactly why it worked. Lesson 3 - Ignore conventional launch advice "The opposite of a good idea can also be a good idea." - Rory Sutherland Every advisor said: build first, market second. Dropbox marketed first. Then built. We now see founders obsessing over perfect MVPs before showing anyone anything. The problem: You ship clean code nobody sees. The solution: You ship a clear story first, then the code catches up. I use Postwyse to build that story in public before the product is ready. Perception opens doors. But shipping closes them.

• 
  Music, Film & RE Investments (@investandcreate) reported 56 minutes ago

  @0xajka @Dropbox Have you tried doing the whole uninstall, reinstall? I had to do that one time with Dropbox. It was horrible. Now I have even a worse problem - but it’s not exactly Dropbox’s fault.

• 
  Jeff Preshing (@preshing) reported 56 minutes ago

  What's the point of using smarter models if "smarter" means 10% better at finding obscure bugs and having a sassy attitude? Most of the true productivity gains that coding agents have to offer, which are finite, can be obtained using open-weight models for literally 1/100 of the price. The catch is that you actually need to understand the code you are working on. At the same time, I still think there's a viable business serving proprietary models. People are willing to pay for Dropbox even though FTP is free, and it's nice to throw a tough problem at a stronger model occasionally (if intellectual property limitations allow it). Plus, there's a whole frontier productizing this stuff. Unfortunately, Anthropic is currently in the business of spreading tall tales about future improvements, then shaking down enterprise customers. Most of it is based on 2010s LessWrong posts full of category errors, some of which I remember reading back in those days. And their recent hostility toward users in the name of safety is a result of the same ideological recklessness.

• 
  11B_geek_w_gun (@11B_GWG) reported 57 minutes ago

  @wtfcetialpha5 @sarahadams @Dropbox I'd argue a self-hosted ssh server and DDNS service is more "free" depending on your technical ability to setup. But there are advantages to Proton Drive. Both are viable solutions.

• 
  mskah🔞 (@mskah_t) reported 58 minutes ago

  I got in touch with the system administrator, and they were able to resolve the issue. It turned out that the problem was caused by an update to the connected Dropbox account.

• 
  Bosn (@00bosn00) reported 59 minutes ago

  2026 and we’re out here building god-tier AI that can debate physics and write symphonies, but Grok still can’t watch a Dropbox, OneDrive, or Discord video link.“Sorry, I can’t watch videos from Dropbox, OneDrive, or most direct file links.”We’re doing all this magic with AI and the video player is stuck in 2015. Fix it, xAI.