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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Dropbox. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Dropbox users through our website.
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Errors (50%)
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Website Down (30%)
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Sign in (20%)
Live Outage Map
The most recent Dropbox outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Alpharetta |
Sign in | |
| Shreveport |
Sign in | |
 Lima |
Errors | |
 Regensburg |
Website Down | |
 Alcobendas |
Website Down | |
 Belém |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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Karl
(@edsfault) reported
@David_Goncalo @DropboxSupport @David_Goncalo Did you ever get a reply? I've had the same issue with no response from Dropbox after tweeting them, sending a DM, sending a support ticket and even replying on their tweet saying "tweet us is you want help".. can't even access zendesk for support due to disabled
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Andre Louis
(@FreakyFwoof) reported
OH great. Recently changed files in Dropbox is broken. Again. The sub-menu just plain doesn't activate.
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Mario Arteaga
(@Mario_Arteaga) reported
@David_Goncalo @DropboxSupport I have the same issue, and no answer from #dropbox
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bre!
(@muvaamoonchild) reported
i just logged into my old dropbox account & these screen shots are so crazy lmaooo i was really a terrible person
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Philipp Moehring
(@pmoe) reported
@marty I got a link to a docx in Dropbox which has links to PDFs on a different server.
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Dropbox Support
(@DropboxSupport) reported
@TheStonyStark Hi there, we hope you don't mind us jumping in. Would you like to share a bit more about your issue? If the Dropbox app hasn't been able to load your files, can you let us know what version of the Dropbox app you have installed, and what OS version your device is...1/2
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Pablo
(@parroyoleon) reported
@DropboxSupport Been having trouble to upload files, create folders and access files in the web version. Is there any actual outage or problem? #DropboxDown
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Isabel Londono Polo, Ed.D
(@isalondono) reported
@DropboxSupport you can write to me in English, no problem.
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Sandi
(@neverfallapart) reported
@DropboxSupport How come the app for Mac is so slow now? I have 26 photos to sync which usually would take a minute or two. But for the last 2 hours, nothing actually synced?
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Telestream
(@Telestream) reported
@JulienTruffaut @kubukoz @alexelcu You shouldn't save from or try open a file in DropBox or any cloud syncing service (iCloud, Google Drive, etc.) as the syncing can create a problem. Alway Zip the file first before moving to DropBox and always remove the document from DrobBox before opening.
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Kevin Whited
(@PubliusTX) reported
@OKPolicy * There is also a disparity between the per capita Medicaid number in the post and the one in the Dropbox data. Those problems really should be addressed.
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Sueytonius
(@sueytonius) reported
@RoyPentland I just read your Dropbox article. It's truly terrible, and definitely at the comical end of the crank spectrum.
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AbhijitD
(@Abhijit96212709) reported
@nehamaha Hi Neha, our story is bit different. Two of us allowed at Dropbox however older son didn’t. That came as surprise as system didn’t show any error while booking appointment. Now our older son may be dropped from school as his h4 not stamped + we being on H1 can’t travel due to ban
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erynn // #밍키!! 💫 FIX ON
(@80Z80NY) reported
Why is dropbox uploads so slow 😭
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Noah Levin
(@nlevin) reported
Sad to say, but @Dropbox Paper has become pretty much unusably slow/buggy for me lately (at least in Chrome) so I'm considering migrating elsewhere for some things.. I find @NotionHQ too clunky, @google docs too dated... I mostly need: collaboration, simple/fast writing, tables
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Greg Tomlin 💬
(@TomlinMedia) reported
@cjscalia If you want me to Dropbox you the original trilogy in HD (Harmy edit), no terrible Lucas updates... let me know!
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pelaquim parado em suez
(@felipepelaquim) reported
@Dropbox please fix your ‘browser uploader’. Always get stuck during some upload. It does not matter how big or small the file size is. It never uploads 100%. Ever.
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Waseem Mirza
(@TheWaseemMirza) reported
@DropboxSupport ticket 12409384 Not been able to login and the only response to my support ticket is that @Dropbox has sent my request to an "unmonitored" inbox. If this is the case, how can I login when all solutions on your website are exhausted? #lol #frustrating
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ジョシュ・ロメア (Josh Romea)
(@JoshFromTucson) reported
I was given a Dropbox link of old family photos which I am scared to share all because I’m afraid @This_is_Gonzo will have a slow work day again
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Andre Louis
(@FreakyFwoof) reported
@DropboxSupport Update: Restarting windows has fixed this system, so may have to restart the Mac, but even quitting Dropbox first did not fix the problem initially. Strange, but that leads me to believe the problem may reoccur at some point. Will keep you informed.
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Simon J
(@Simon818) reported
More than five years later, it's still useless. not only that, it doesn't even identify itself. I used to shut Dropbox down because I didn't know the window was the Dropbox badge ,let alone that I could turn it off, and it completely blocked me from using office. @DropboxSupport
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dansstuff32
(@dansstuff32) reported
anyone have issues with dropbox after updating big sur the other day? after reboot it said my dropbox folder was gone or moved
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Zizor
(@Z1Z0R) reported
@ItsDrReal @ES_FTW Do NOT use LastPass, it is not safe. Use Keepass and make the database local, if needed you can use Syncthing (basicly Dropbox but it syncs between devices and not a cloud server) to get the database on your phone or tablet for example.
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Andre Louis
(@FreakyFwoof) reported
@DropboxSupport Both Mac and Windows builds. Bare in mind it's the screen-reader version of the menu system that comes up, so that might have something to do with it but the last time this happened it took about 3 months to fix. Build 121.4.4267
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user error
(@Sherman_Walte) reported
@jdub_re The bank I know allows dropbox and box. Never had an issue.
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Pablo
(@parroyoleon) reported
@DropboxSupport I can't Log In. It keeps loading and nothing happens. I tried different browsers (Chrome, Safari, etc.) and still. I changed the Internet connection, but I don't have problems with any other website.
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Michael Ames
(@mirkel) reported
@JHochstat Hi Jon, I was way slow finding my Dropbox log in and the link expired. Would it be possible to send them again? I'm stoked to listen.
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Ernest Hemingway
(@johnycash1312) reported
@DropboxSupport I am trying to log into my account on a new laptop but when I enter my password and login I still need a six digit code to be sent to my email but it never comes to my email
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G FUEL | Stony
(@TheStonyStark) reported
@QndzyTV @Google @Dropbox One simple issue: the app doesn’t download files to my phone at all. Lol.
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gen.gossip girl
(@vivalastina) reported
@duongtype bro i'm down i need a design by end of the week so you just feel free to send me a lil dropbox link with mockups and we are GOOD TO GO.