Dropbox status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

• Errors (50%)
• Sign in (38%)
• Website Down (13%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

City	Problem Type	Report Time
Bournemouth	Sign in	18 days ago
Paramaribo	Errors	1 month ago
Bogotá	Website Down	1 month ago
Auxerre	Errors	1 month ago
Salt Lake City	Sign in	2 months ago
Madrid	Errors	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  YC Insights. (@Aiagent_s) reported 29 seconds ago

  March 23, 2018. Dropbox IPOs on NASDAQ. Surges 40%+ day one. Market cap: $12B First YC company ever to go public. Drew still owned 30%. The real lesson: both rejections were right. Both made the company better. Treat each rejection as a specific diagnosis. Then fix that specific thing.

• 
  Isha (@VISportsTalk) reported 41 seconds ago

  @Dropbox Is your website down? Can't create new folders. Is everyone getting this error?

• 
  🎀MONA MANIC🧸 (@mona_maniccc) reported 4 minutes ago

  My new Dropbox link is out 1 terabyte dm if you are down 💞

• 
  Mohit Sindhwani (@onghu) reported 5 minutes ago

  @ocornut @RichardKogelnig Actually, some times the new menu is faster and the classic menu is much slower... but then sometimes, the new menu shows 3 entries called "Loading..." and that's terrible, too! I think one of my W11 PCs has almost instant context menu - the Dropbox notes were from that one.

• 
  Adeyinka Prime™ (@adefilaadeyinka) reported 5 minutes ago

  @aarondfrancis @Shpigford Exactly - when sharing solves a problem for the person sharing, it doesn't feel like marketing. Dropbox nailed this because storing files alone was less useful than storing them with others. The product itself created the reason to invite.

• 
  TechSnif (@techsnif) reported 12 minutes ago

  Dropbox founder Drew Houston steps down as CEO after 19 years, replaced by SVP Ashraf Alkarmi

• 
  Isha (@VISportsTalk) reported 12 minutes ago

  @DropboxSupport Still not working. Is there an ETA for when your website and app will be operational again?

• 
  alt guy (@0xAlternateGuy) reported 14 minutes ago

  @antirez quite suspicious this happens immediately after the Dropbox CEO steps down…

• 
  Kuramichan (@Kuramichan7) reported 16 minutes ago

  Is dropbox not working for anyone atm? I was JUST uploading some files and now it won't let me anymore, it keeps ending in "upload failed". It won't even let me delete folders either, it just gets stuck on a stupid endless spinning wheel or whatever. ******* hate this **** man

• 
  Jesse Meyers (@jmbase) reported 23 minutes ago

  @VISportsTalk @Dropbox I was able to get the web interface to load by switching to a VPN. Before that it was showing a 500 error. Desktop app on Mac is still not connecting. Dropbox status page doesn’t show any issues.

• 
  Ashley Mathieu (@ashmath34) reported 24 minutes ago

  @DropboxSupport @Kuramichan7 having the same issue — can't create new folders, can't delete folders, can't rename folders, can't upload. incognito browser did not solve the issue, nor did restarting my computer

• 
  urBITCOIN (@BitcoinUr) reported 26 minutes ago

  No, no, no. You're thinking about it all wrong. A functioning file server would be a liability. If Urbit actually stored and served everyone's files reliably today, people would start using it for files. Then we'd have to make it fast. We'd have to make it redundant. We'd have to handle backups, syncing, corruption, support tickets. That's infrastructure. What we have is much more valuable. We have the *option* of being a file server. The vision of a file server. A file server-shaped hole in the future. Right now, every missing feature is proof of how early we are. Every failed upload is evidence of untapped potential. The fact that nobody can depend on it yet means the market is still entirely available. The moment it becomes a good file server, people stop asking how big it could be and start asking why it's slower than Dropbox. You don't want to be Dropbox. Dropbox has revenue. Revenue means expectations. Expectations mean accountability. Accountability kills narrative. We're building a decentralized, sovereign, peer-to-peer, identity-native, file-adjacent platform opportunity. The less it functions as a file server today, the more it can function as one tomorrow. It's a pure play.

• 
  Kathleen Marie (@lifesavoring) reported 26 minutes ago

  @DropboxSupport I have the same problem as Detroit Media Magazine described below - my Dropbox became unavailable until the latest update. I tried to upgrade my account, but was registered instead for a free trial - ? I have to update my email to get it authenticated - PLEASE RESPOND, thanks.

• 
  Abhishek Singh (@0xlelouch_) reported 28 minutes ago

  Interviewer: design Dropbox file sync. I paused and asked what they meant by sync. Whole product? Or just the client protocol? Single user? Team shares? Offline edits? Large files? Mobile on spotty networks? End to end encryption? What’s the SLO for conflict rate and time to converge? Once we scoped it to single-user sync across devices with offline support, I wrote requirements: detect changes, upload deltas, download updates, handle conflicts, resumable transfers, and don’t melt the battery. Non-goals: shared folders and fine-grained permissions. APIs and data model next. I used a file ID stable across renames, plus per-file version and per-device cursor. Client calls: /changes?cursor=..., /upload_session/start, /upload_session/append, /upload_session/commit, /download?file_id&version, /ack?cursor. Server tables: file_metadata(file_id, user_id, path, type, size, content_hash, current_version), file_versions(file_id, version, blob_ref, created_at), device_state(device_id, user_id, last_cursor), and an append-only changelog(user_id, seq, file_id, version, op). Architecture: client has a watcher, a local state DB, and a sync loop. It batches changes, computes chunk hashes, uploads missing chunks, then commits a new version. Server side: metadata service, blob store (chunked, content-addressed), and a per-user change log that devices long-poll or stream. Push notifications help, but the cursor-based pull is the truth. Scaling: shard by user_id for metadata + changelog, store blobs in object storage, cache hot metadata, and keep uploads on pre-signed URLs so the metadata tier doesn’t become the data plane. Chunking makes big files resumable and dedupe-friendly, but it adds CPU and more metadata reads. Tradeoffs I called out: last-writer-wins is simple but loses intent; per-file version vectors are heavier but reduce false conflicts. Chunk size is a fight: 4MB reduces round trips, 1MB retries faster on bad networks. Long-polling is cheaper than WebSockets at scale but slower to react. Failure cases: client crashes mid-upload, so upload sessions must be idempotent and garbage-collected. Network ***** cause retry storms, so exponential backoff + jitter and server-side rate limits. Two devices edit offline, so create conflicted copies and surface it in the client. Silent data corruption, so verify hashes on every download and run background repair. Rename vs edit races, so operations are applied against file_id, not path, and changelog ordering is per user, not global

• 
  Justin Reinhart 📯📯 (@justinreinhart) reported 30 minutes ago

  @DropboxSupport Turns out it wasn't normal. Forcing a Rebuild inside of Windows Indexing Options was the fix. Windows Issue. Resolved for now.

• 
  Rebecca Allen (@silentnomore314) reported 31 minutes ago

  that they took over ran up charges did god knows what and locked me out. 900 in dropbox charges during a free trial they locked me out of they are all in big big big trouble but your handler is forcing them to lie perjue and the way he is forcing them to blow their covers wow

• 
  _brettam (@_brettam) reported 32 minutes ago

  @jjacky I don't see the problem. Everyone who has a Facebook probably doesn't care much about privacy anyway. And if not Facebook, most have DropBox, OneDrive, or ICloud. They all have access to the photos you upload.

• 
  Ryan Peterman (@ryanlpeterman) reported 33 minutes ago

  Top 3 takeaways from my conversation with @jamesacowling (CTO of Convex, former Senior Principal at Dropbox): 1) Career advice for the AI era - His take was that software isn’t about syntax or algorithms. It’s all about conceptualizing problems and coming up with clean solutions for them. And to build that muscle takes experience. He urged that people shouldn’t stop exercising that muscle or you’ll atrophy be left behind. Use AI but also make sure you aren’t being passive in your learning. The other major point he had was that using Claude Code isn’t that hard if you are a good engineer. The value isn’t in memorizing the details and learning all the latest AI tools. The important part is building things and solving problems that matter. He said you should just ignore Twitter for the most part and focus on what actually matters. 2) Fixing broken team incentives - The problem we discussed is when a team’s identity, mission and name all revolve around a system they own. What happens is these teams end up trying to protect the system rather than doing what is best for the company. The example fix James gave is when he was at Dropbox, he worked on a huge migration to move off of AWS. The resulting team was named after the system they built. He went out of his way to rename the team the “Storage team” instead. The reason this was so important is he felt that the direction of the team should be oriented around the problem they are solving for the company. Otherwise, imagine if moving back to AWS turns out to be better for the business. The team named after the existing system would have natural incentive to battle doing the right thing. He called this phenomenon “system bias” 3) Simple systems are the goal - To the untrained eye, simple systems can seem obvious but actually designing simple systems is much harder than building complex ones. And the key James mentioned is that simplicity reduces operational burden. Simple systems are easier to keep running and debug when they break. I asked him for a concrete example and he shared how Dropbox managed the metadata for where files are actually stored. All they did was have a cluster of 1000 MySQL nodes that stored the block ID and its location. Many people would say it wasn’t sophisticated but all the alternative proposals would ruin observability and simplicity of querying this data. The idea of complexity being incentivized in larger tech companies frustrated him. To him, the goal is to solve the problem not to check off the box for complexity.

• 
  Teja Punna (@punna_teja) reported 36 minutes ago

  Indian Government: "We've blocked Telegram to protect the NEET exam." The Internet: So the problem was... Telegram? Not the people selling fake papers? Not the organised scam networks? Not the thousands of mule bank accounts? Not the hundreds of disposable SIM cards? Not the fake payment gateways? Not the people exploiting students' panic and desperation? Solution: Block Telegram. Meanwhile: ✅ Discord still exists. ✅ WhatsApp still exists. ✅ Signal still exists. ✅ Slack still exists. ✅ Email still exists. ✅ Google Drive still exists. ✅ Dropbox still exists. ✅ OneDrive still exists. ✅ iMessage still exists. ✅ Bluetooth still exists. ✅ AirDrop still exists. ✅ The entire web still exists. Scammers: "No problem. See you tomorrow on another platform." Meanwhile, millions of legitimate users who rely on Telegram for: College and study groups Open-source communities Cybersecurity research Software development Startups and businesses Education and learning News and information sharing are left wondering what they did wrong. The platform changes. The abuse doesn't. Target the criminals. Not the communication tools.

• 
  Long Long Int (@LongLongInteger) reported 42 minutes ago

  Topic 7: Checksum: ========= Input Data -> Cryptographic hash functions like MD5, SHA-1, SHA-256, SHA-512 -> fixed size string is called checksum Checksum is used for checking data corruption during data transfer/upload Can be done both client-side and server-side Advantages of client-side checksum: =========================== -Detect data corruption during transmission -Resumable downloads (only after checksum match for each chunk, we mark that chunk as uploaded) -Deduplication before upload -Companies that do: Youtube, Google Drive, S3(optional), Dropbox Advantages of server-side checksum: ============================ -Verify storage integrity (to check disk corruption, large systems periodically check files) -Deduplication inside storage -Replication verification -Companies that do: Local file backup software, Dropbox, Google Drive, Youtube

• 
  Jeff Preshing (@preshing) reported 46 minutes ago

  What's the point of using smarter models if "smarter" means 10% better at finding obscure bugs and having a sassy attitude? Most of the true productivity gains that coding agents have to offer, which are finite, can be obtained using open-weight models for literally 1/100 of the price. The catch is that you actually need to understand the code you are working on. At the same time, I still think there's a viable business serving proprietary models. People are willing to pay for Dropbox even though FTP is free, and it's nice to throw a tough problem at a stronger model occasionally (if intellectual property limitations allow it). Plus, there's a whole frontier productizing this stuff. Unfortunately, Anthropic is currently in the business of spreading tall tales about future improvements, then shaking down enterprise customers. Most of it is based on 2010s LessWrong posts full of category errors, some of which I remember reading back in those days. And their recent hostility toward users in the name of safety is a result of the same ideological recklessness.

• 
  Music, Film & RE Investments (@investandcreate) reported 48 minutes ago

  @0xajka @Dropbox What’s your problem? @dropbox support is horrendous.

• 
  america is an embarrassment🖕🏻🧊 (@abadlittlevibe) reported 48 minutes ago

  @DaddyAndJaxson @kdriley05 Whelp you've got the Dropbox login...do what you need to do ¯⁠\⁠_⁠(⁠ツ⁠)⁠_⁠/⁠¯

• 
  Pageform (@ThePageform) reported 48 minutes ago

  Dropbox is where deals go to die. Investors open your “data room.” It’s a shared folder named “My Data Room” with 34 subfolders and zero logic. They close it in 8 seconds. You never know they were there. No analytics. No structure. No story. That’s the problem we built @ThePageform to fix.

• 
  Boots (@2YOOandBoots) reported 49 minutes ago

  @twicezulight @chuuize @tsun1verse Skajdkskak ***** is u seriously that slow? U sent me like 10 versions on Dropbox I had u do all the hard work

• 
  Hawk (@iamhawkspire) reported 50 minutes ago

  @TheMilitiaGamer @Google nah lol, i'm just rawdogging without any online backups for my larger files atm. might end up checking out dropbox, tho their speeds are super slow on my end.

• 
  Aina (@Aina_Ai2) reported 50 minutes ago

  Then the conversation took a turn. The technician pulled up Activity Monitor and showed him something: 23 apps were running in the background that the customer didn't have open. Adobe Creative Cloud. Spotify. Slack. Microsoft AutoUpdate. Dropbox. Google Drive sync. Three different "helper" apps installed during printer setup years ago. Each one was consuming small amounts of CPU, RAM, and battery cycles 24/7. The technician's words: "Your MacBook isn't slow because it's old. It's slow because it's running 23 jobs nobody hired it to do." System Settings → General → Login Items → look at the lists under both tabs → remove anything that doesn't need to launch automatically. The customer removed 18 of them on the spot.

• 
  Nav Toor (@heynavtoor) reported 50 minutes ago

  Setting 4: Kill background login items. Open System Settings → General → Login Items & Extensions. Look under "Allow in the Background." You'll see 15 to 40 items running constantly. Dropbox helpers. Google updaters. Microsoft Teams. Adobe Creative Cloud. Toggle off anything you don't use every day.

• 
  Chuck Thies (@ChuckThies) reported 57 minutes ago

  Apples to oranges. 2024 was not a mayoral election. The best comparison is 2022/2026. Last week, mail/dropbox performance was down about 15% as compared to the 2022 primary.

• 
  ️️️️️️diego 🌐 (@xdxego) reported 58 minutes ago

  ofc when i need to deliver something to a client dropbox is down