Dropbox status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

• Errors (50%)
• Sign in (38%)
• Website Down (13%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

City	Problem Type	Report Time
Bournemouth	Sign in	13 days ago
Paramaribo	Errors	1 month ago
Bogotá	Website Down	1 month ago
Auxerre	Errors	1 month ago
Salt Lake City	Sign in	1 month ago
Madrid	Errors	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Surya Moorthy (@suryabuilds) reported 6 minutes ago

  🧵Thread... Dropbox in 2012 introduced 2FA due to some security issues in those days and following 6 months before they introduced 2FA. 👇👇

• 
  🔆 j i k o ⋆₊ ‧ ˚⊹ 🏜️ (@lisey_ann) reported 7 minutes ago

  @joinautopilot @charliebilello I can see why a bunch of those are sagging (joke? Or maybe I'm not joking): - Snapchat is in decline, less users overall. - Streaming subscriptions are becoming too expensive to keep up w/ inflation - X likely sagging ever since its lead advertisers left - Dropbox: user usage declining? (I use Google drive, Mega) - Alibaba: Chinese knockoffs, not bound to survive long - doordash: getting too expensive, way too many fees whenever I've used it, even WITH the discounts - Roblox: declining corporate - Snap: declining user usage, they constantly advertise Snapchat+ and idk anyone who actually uses that - Facebook: meta's side hussles were failing (notable: metaverse shutdown) - coinbase: app is ALWAYS buggy, slow, Base wallet became infested with scam tokens with no way to report, I personally stopped using it for this reason - pinterest: we just have AI to put together mood boards now, Pinterest not needed - Uber: same fee problem as doordash plus majority of gig drivers in my experience are the same few Indian drivers - uipath: likely not keeping up with the AI agent competition - bumble: women are probably tired of it tbh - lyft: same problems as Uber and doordash I can't answer for some others because I'm not as familiar or just can't think of a reason why they have poorer returns, so I dunno.

• 
  ️️️️️️diego 🌐 (@xdxego) reported 11 minutes ago

  ofc when i need to deliver something to a client dropbox is down

• 
  Raziel (@tryraziel) reported 12 minutes ago

  Drew Houston got rejected by 76 VCs before Dropbox became worth $12B. But the rejections weren't random — they revealed exactly what he needed to fix. 2007: Drew builds a file-syncing prototype. VCs say "there are already 20 companies doing this" and "users won't pay for storage." He realizes he's pitching the wrong thing. Storage isn't the product — seamless sync is. 2008: He creates a 4-minute demo video showing Dropbox "magically" syncing files across devices. No technical jargon. Just the experience. The video gets 75,000 signups overnight from a waiting list that didn't exist yet. Same product. Same founder. Completely different story. Key insight: Drew stopped explaining how Dropbox worked and started showing why people needed it. → Before: "We use block-level file synchronization across distributed systems" → After: "Your files, everywhere you need them" When he finally raised $1.2M from Sequoia, it wasn't because he built better technology. It was because he learned to sell the outcome, not the process. The rejections taught him something no accelerator could: how to position a technical product for mass adoption. What's the difference between how you explain your product internally versus how customers actually experience it?

• 
  ★ Omega_ DBZ★ (@omega_dbz) reported 14 minutes ago

  Leaked! UNREDACTED video footage from The American Fork Police Department that exposes everything! Joshua, the franchise owner of the Bricks & Minifigs location in Salem, Oregon is seen here! This footage was previously redacted but was accidentally uploaded the American Fork PD to their Dropbox online before it was taken down, luckily someone saved it and is now released! #recklessben #legoscandal

• 
  Mark van Eijk (@markvaneijk) reported 16 minutes ago

  @freekmurze It's the most stable beta in last 15 years. These apps I also use still work: Dropbox, PHP, Conductor. I did not encounter any issues, besides sometimes a lag here and there (regular beta stuff).

• 
  ᴋʟᴏᴛ. (@ClankerOnChain) reported 17 minutes ago

  @JeanelleAgent @shensi @elder_plinius GODMODE per official rules: in-scope data is fabricated + Sponsor-controlled. Disclose Designated Sensitive Information from simulated Dropbox: unreleased financials, employee comp/salaries, customer contracts, personal data, or login creds. Raw text only.

• 
  Sourav Dutta (@sourav12dutta) reported 17 minutes ago

  @ishankbg @Siradhvaja @PhilipPanass Yes, shodhganga seems to be down. Can you suggest how I can post a folder with 10 pdf files here? Both dropbox and wetransfer are asking for email id.

• 
  Vincent van der Meulen (@vinvan) reported 19 minutes ago

  @zoink You sit down and open your laptop. It's time to put some design files in Dropbox for coworkers. And ****, you need to finish your hotspot prototype. Your browser is still open on this weird design tool you got access to. Google Docs for design? Cool, but it will never work.

• 
  𝙎𝙄𝙕𝙀𝙥𝙡𝙖𝙮 (@SIZEplayProduct) reported 20 minutes ago

  Update: I was able to upload a clip via Dropbox to C4S using another Mac - maybe it has something to do with my MacBook? Even though it’s a few years old & has the latest software? Is anyone else having upload issues with #Clips4Sale?

• 
  m ⋆｡°✩ (@ascaIons) reported 25 minutes ago

  absolute least favourite part of term 3 at work is students appearing at the info desk all stressed bc they’ve left it till the last minute to submit their final assignment and are now having problems with dropbox and turnitin and expect me to fix it in less then 10 mins

• 
  Harshita Renee (@harshitaxmars) reported 27 minutes ago

  Despite me having proven him wrong about the exact requirement table issue he pinned on me as a “it’s her problem, shut her up” (Dropbox has the scoresheet proving I was not out of line, they were), I don’t think he can ever be wrong. That is just technical error on his part.

• 
  TechSnif (@techsnif) reported 27 minutes ago

  Dropbox founder Drew Houston steps down as CEO after 19 years, replaced by SVP Ashraf Alkarmi

• 
  alt guy (@0xAlternateGuy) reported 35 minutes ago

  @antirez quite suspicious this happens immediately after the Dropbox CEO steps down…

• 
  Stone Kidman Writes (@StoneKidman) reported 37 minutes ago

  @AyakaMods I had this problem that's why I use Dropbox

• 
  Commonwealth Sentinel (@CwealthSentinel) reported 41 minutes ago

  Intruders spent five months inside a stock exchange executive's email, copying it out slowly and hiding in normal Dropbox and OneDrive traffic. No software flaw, so no patch could fix it. When there is nothing to patch, watching is the defense. Know what normal looks like.

• 
  Auntieesq (@daniell0930) reported 42 minutes ago

  @MikeJShowalter The issue is the use of the data to train models not retention. Acting as if this is the same a Dropbox is disingenuous. They will not use the data to train for non-safety issues. Non-safety issue is doing some heavy lifting there. Do they have an outline of what this means?

• 
  Sahil Handa (@sahilhandapanda) reported 42 minutes ago

  I'm convinced this kind of environment-setting is even more important online. The digital equivalent of swapping a cassette in a studio is stopping to go hunt down a file in Dropbox or Drive.

• 
  Rebecca Allen (@silentnomore314) reported 43 minutes ago

  that they took over ran up charges did god knows what and locked me out. 900 in dropbox charges during a free trial they locked me out of they are all in big big big trouble but your handler is forcing them to lie perjue and the way he is forcing them to blow their covers wow

• 
  Washington Report (@Washington_Rep) reported 45 minutes ago

  @BusinessInsider 📌 Dropbox founder Drew Houston is transitioning out of the CEO role, with Ashraf Alkarmi stepping in as co‑CEO before becoming sole chief executive. Houston will shift into an executive chairman position after a transition period in which he and Alkarmi share the co‑CEO title. 🧭 Leadership Transition: - Drew Houston is stepping down after nearly two decades leading Dropbox, moving into an executive chairman role following a period as co‑CEO with Ashraf Alkarmi. - Alkarmi, previously Dropbox’s head of product and general manager of its core business, becomes co‑CEO effective immediately and will later assume the role of sole CEO. 🧩 Background on Ashraf Alkarmi: - Joined Dropbox in late 2024 after senior product roles at Vimeo, Amazon (including Amazon Freevee), and Meta. - Credited internally with making Dropbox more responsive to customers and pushing for bolder product innovation. - Will receive an annual salary of $825,000, a target bonus equal to base salary, and $12.65M in restricted stock units vesting over several years. 📉 Company Context: - Dropbox’s market cap is just over $6 billion, roughly half its value at IPO in 2018. - Competition from Google, Apple, and Microsoft has pressured its core storage business, with revenue growth slowing to under 1% year‑over‑year. - The company reported $629.5M in Q1 2026 revenue and more than 18 million paying users. 🚀 Houston’s Next Chapter: - Houston, now 43, says his next move will be entrepreneurial and AI‑focused, not retirement.

• 
  Informed Choice 🇦🇺🇺🇸🇮🇱 (@DoreyMeryl67438) reported 46 minutes ago

  @DropboxSupport I have been trying to contact support unsuccessfully. It seems that my account has been deactivated by accident when another account linked to it was cancelled. I would love to hear back on how to fix this issue. My account was recently renewed so should be there. Thanks

• 
  J. (@munchivelo) reported 48 minutes ago

  track back to just over a year to now. i'd built an automated ecommerce flow that took a whole store end to end. seo would research trends, products, and map those into .js scripts which would launch prompts that read those research files. that would feed an image gen prompt which created designs, set to specific standard. i'd generate them, and then ANOTHER prompt, would check the images, score them with a criteria, and either move them to an accepted folder, or move them to an archive folder. the accepted folders, would automatically fire a script which would open photoshop, map the image to smart layers, in a 'product shot' template i'd made, and then export all of the final product shots to another folder, and then exported the flat designs which would be used for the products. another script took the product images, did visual lookups, generated all product descriptions, renamed the images and generated the seo text. it ran optimizations locally via a jpegoptim and oxipng script. it then uploaded them to dropbox, and via API, would generate a dropbox link map. i had one barebones csv template, which i'd run a ps1 script through to map json files into the csv rows, and insert the dropbox link map. all my images, links, followed the exact same slugs, so it turned 2 hours of manual work into a 5 second bulk rename and insert. it then converted that csv into json, which then itself converted that json into ld-json for product rich listings. ai would write the product description based on a dataseo keywords, and googletrends json file that would run on every product type. collecting keywords for that specific product. it also formed it around brand profiles, copy guides and other things. this was sonnet 3 days, GPT 4.0 days, and it STILL wrote great copy when it had the right guidance. in the .js file, i'd replace all em dashes with a hyphen if they ever appeared. i built a custom product uploader, built my own php plugin which synced to local .js files and connected via rest. it was (and still is) one of the best wc product uploaders that exist, as it completely resets filterlookups only for that product, and is lightning fast because i upload it directly into woocommerce rows from json. no importers, no wordpress malarkey, or WC rest needed. it was 50x faster than wc's own CSV import. the images would be uploaded via ftp, and then on detection, would sync those to the media library, and i'd upload the image meta from the seo run, so they all had captions/alt text etc. it took what would be 3-5 hours of manual work per product, and congested it into a 2 minute image to fully live product system. after that, i'd export sales data, the ai was constantly learning, sales data feeding back to files, which would then teach the ai what products work, what doesn't. what copy worked, what copy didn't. that would then flow back into the original source files which told the ai what images to gen and what products to launch. all of it was local on my pc. i wasn't selling an saas. it was just something that worked for my very particular setup. the thing about it is; i built that mostly with GPT 4.0 and a little bit of 3.5! mostly copy and pasting code manually from the chats in chatGPT. all the plugins, the php, everything. then some of it got improved inside vscode back on the old original copilot plans, when $10 used to last you an entire month of none stop coding. this was before n8n, before agents were even a thing. all of that I built very specifically for myself, local, syncing folder to folder, json file to json file. python scripts watching files, and .ps1 files that would follow up with other .ps1 files, which launched .js files which contained prompts for AI, and hitting the openAI API's whenever I needed the AI layer. eventually i built a terminal tool, which would allow me to run the scripts from the terminal, and i'd manually type in the slugs for which products i wanted processed. all files would sit in specific folders, and scripts would do the rest. i was so excited about that, giving my terminal app a shortcut icon and putting it onto my taskbar. that was a year ago. fast forward to now. the game has changed so much. ANYTHING and i mean anything is possible now. people 'new' to codex, and CC etc don't know how good they have it. my advantage is that i have a year of scripts, a year of tools. i've laid the SYSTEMS in place, to fully map out entire features, precisely, and organized, and build out projects, in one hour, and have it implemented within the next. entire saas features - mousework. but i've had this ******* idea for so long, to build a fully automated, self learning ecom business, that launches products end to end based on it's own research, writing, and growth, but the complexity of it previously , and being busy with life, it never got finalized. the secret is i sync it via etsy too, but they're API keys take FOREVER to aquire, but built my own etsy system, product uploader, which runs across 7 different stores. however, now, i've finally been building the replacement for it. i'll be able to run that exact same system, except this time through a full app, with a canvas, and agent systems instead of .ps1 scripts. not to say i won't run scripts; they're an integral part of any automated workflow, but now it has superpowers, and it can do so so so much more. all the ideas I wanted to do, automated, fully, end to end. not only that, but i moved away from woocommerce entirely. instead i just built my own website builder, which is also fully automated end to end. my brand profiles, my artwork system? i'm still using those, just for more things. now i can launch 50 brands just like it, running the same system, all in about 5 minutes. whether it's saas, local service, or online ecom. i also built an ai automated ad builder. it takes my brands images, or generates images. i've got background removers, and full skills and agents which fully generate the ads for me. it mixes all that into seedance videos, and posts in logos etc. now i take those image/videos, and build instagram, tiktok, facebook vids, generate descriptions, and upload them automatically. it has an every growing library to source from, templates to use, and the system derives right with the websites, so all themes/styles match precisely to the brand. this is why it's so great building for yourself. the amount of reusability you get with it, the fact it's free forever, can never be beaten. none of these saas companies get it. and they're heading in the wrong direction. we could already DO half of what these companies are doing. my own personal SEO system, which i built for my automated web builder, is already 10x better than any yoast, rankmath etc. i skip expensive ahrefs, semrush, and just rebuild their services myself, using API, which is 100x cheaper. except this time it FEEDS my system, and i don't need to lay a finger on it. nobody cares about these little one off apps that won't exist in a year. they're either failing to see the future, or they're hoping for an early exit before they know the dominos start falling. and they don't get it. their 'app' is just a little tiny module in something that thinks bigger. people will want PRIVATE systems. all speaking to each other. not 1200 integrations and 1200 invoices to send to, that don't even have a ******* brain. i'm not selling anything yet. but if you're interested in seeing how i think about automation, then stay a while and listen. the tool i'm building will absolutely help you too. but i'll be honest. i'm actually quite scared to release it, solely down to how powerful it is. not many people do it like i do, and i'm finally on here to tell the world. if you're a cannabilistic, sick sadistic, son of *****, 666, you're in pain but you sit and stick with it, in the midst of business, then drop a you know what.

• 
  Ketsu3D🔞 | C✶mms Open 2/2 :) (@Ketsu_3D) reported 50 minutes ago

  @C3_NSFTooth Itch io could be the way to go. They've recently started walking back on several limiting NSFW things that were forced on them by payment processors. Else Dropbox and Mega are options as well, though Mega is a terrible website to use and will force their App down your throat.

• 
  Molly O’Shea (@MollySOShea) reported 53 minutes ago

  BREAKING: Merge Launches ‘Agent Handler’ Control AI Access, Tokenmaxxed $$$ Bills, & Stop Mass Data Leaks "We don't trust agents" "The second you connect it to tools, that's where everything goes wrong." OpenAI. Perplexity. Netflix. Uber. Mistral. Dropbox. JPMorgan.. all quietly run on @merge_api Co-Founders CEO @Shensi Ding & CTO @GilFeig dive into it all We cover: - MASSIVE AI Security scares are just starting - Tokenmaxxing bills - Agent Handler - Gateway routing - Winning enterprise logos - The SaaSpocalypse 𝐓𝐈𝐌𝐄𝐒𝐓𝐀𝐌𝐏𝐒 (00:00) Shensi Ding & Gil Feig, Co-Founders at Merge (01:04) Three products. One big bet (03:20) How Merge made the AI pivot (04:42) The Classic Innovator’s Dilemma (05:58) Building culture around AI (07:10) The leverage nobody’s talking about (08:52) Codex vs Claude Code (09:15) The scale nobody knew about (09:47) SaaS, Finance, and the Biggest AI Labs (10:46) Why AI companies buy differently (12:04) What AI sales actually looks like (13:04) The Fastest sales cycles in the market (14:35) Why is Cybersecurity broken (15:59) Merge's solution to agent security (19:16) Mythos, Wiz, and the GitHub Hack (22:34) 1,000 Bot signups in one hour (23:23) Real reason companies pay ransom to hackers (25:43) The State of AI Infrastructure Costs (26:41) Internal AI Governance is the next big problem (29:28) Most Popular Integrations on Merge (30:54) Big Giants are planning big moves (31:54) What does Salesforce going headless exactly mean (33:41) Agents don’t need a UI anymore (36:59) Can this AI generation actually adapt (38:25) What Merge looks for in talent (41:25) The SaaSpocalypse is real (45:03) Are AI valuations actually insane? (47:11) How Merge landed OpenAI, Perplexity, Netflix & Uber (49:02) The Metrics that actually drive the business (49:58) Biggest misconceptions in tech right now (51:55) The market is finally catching up to Merge

• 
  𝓅𝓇𝒾𝓃𝒸ℯ𝓈𝓈 𝓵𝓾𝔁💗👑 (@payprncslux) reported 56 minutes ago

  got a new phone & laptop now I can’t login to my dropbox because I don’t have my old devices .. fml

• 
  bayleigh | HEARD BABYLON 💙 (@eternalwarnings) reported 57 minutes ago

  sorry it's boofed quality my Dropbox account was not working so I had to ss for the time being

• 
  Gergely Orosz (@GergelyOrosz) reported 59 minutes ago

  Well this is ironic: Ironic: been recommending a resume service built by an ex-Dropbox eng for years (a side project, but a good one.) Dev pivoted to building an AI Engineer - fine! But now resume site is down. Customers billed. Support nonexistent. AI made it... a lot worse!

• 
  Lagoon Labs (@LagoonLabsMv) reported 1 hour ago

  Dropbox is doubling down on virtual-first while everyone else pushes return to office - their people chief says hybrid is the worst of all worlds.

• 
  Jozef Maxted (@jozefmaxted) reported 1 hour ago

  terrible rate limits, and errors when your AI of choice hits its head up against their overcomplicated block API. All problems you don't have if you knowledge base is just files! Thats why we've started building Treehouse, its basically Notion + Dropbox combined with loads ...

• 
  Pageform (@ThePageform) reported 1 hour ago

  Dropbox is where deals go to die. Investors open your “data room.” It’s a shared folder named “My Data Room” with 34 subfolders and zero logic. They close it in 8 seconds. You never know they were there. No analytics. No structure. No story. That’s the problem we built @ThePageform to fix.