Dropbox status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

• Errors (50%)
• Sign in (30%)
• Website Down (20%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

City	Problem Type	Report Time
Madrid	Errors	8 hours ago
Conneaut	Sign in	15 days ago
City of London	Errors	23 days ago
Alpharetta	Sign in	2 months ago
Shreveport	Sign in	2 months ago
Lima	Errors	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stanley (@Golf_Stats) reported 3 minutes ago

  @LIVGolfComms Can you fix the R1 and R2 Reports for this event in Dropbox? The files have zero length.

• 
  No (@cameraplan7) reported 5 minutes ago

  @itskinkerbell drive. If people try to download a photo off of Dropbox in a browser/link, the quality actually goes down. I’ve tested on multiple photos and it doesn’t happen with drive

• 
  Josh Schorle (@JoshSchorle) reported 8 minutes ago

  @heyderekj Finally tried out Dinky. SUPER IMPRESSIVE! But having issues with original files not actually staying where they were despite the selected setting. I wanted to test photo compression on photos in my Dropbox and output to a desktop folder. Except the files move to desktop folder.

• 
  Raziel (@tryraziel) reported 9 minutes ago

  Drew Houston pitched Dropbox to 76 VCs in 2007. 75 said no. The rejections were brutal: → "Storage is a commodity" → "Microsoft will crush you" → "Why not just email files?" → "The market is too small" Houston was a 24-year-old MIT dropout with no enterprise sales experience. VCs couldn't see past the obvious: cloud storage already existed. But Houston understood something they missed. The problem wasn't storage — it was sync. He'd built the first version because he kept forgetting his USB drive. Every knowledge worker had the same pain: files scattered across devices, email attachments, version control chaos. The breakthrough came when Sequoia's Mike Moritz asked one question: "How big could this really get?" Houston's answer: "Every person, every file, every device." Dropbox launched in 2008 with a simple demo video. 75,000 signups overnight. Series A at $25M valuation. By 2018: IPO at $9B valuation. Today worth $8B+ with $2.5B annual revenue. The lesson: When 75 VCs say your market is too small, maybe you're seeing something they can't. What "obvious" idea do you think VCs are missing right now?

• 
  Jasper Polak (@polak_jasper) reported 10 minutes ago

  Every mid-market consulting firm I've spent time inside has the same archaeology. Proposals from 2022 in a partner's Dropbox. Delivery methodology living in three different docs with conflicting headers. Sales call notes in Teams. Post-mortems in a notes app on an iPhone. Client health data in HubSpot. Margin in the finance spreadsheet. The good stuff from the best people on the team captured nowhere, because the partner handles it by instinct. Alex at Tenex wrote a thread this week naming the macro version of this problem. Engineering already has its AI brain (the *** repo). Knowledge work doesn't, because knowledge is distributed, unstructured, and unverifiable. Someone will build the generalized version. Payoff: "Robinhood for knowledge workers." Agree with almost all of it. The part I'd add for services firms: The corpus isn't the problem. You have more context than almost any other business type. Every engagement generates detailed artifacts. Every partner has fifteen years of calibrated judgment. Every proposal has a clear win/loss signal. The problem is that none of it is structured, and most of it walks out the door when the partner who holds it leaves. Firms that start organizing now (even badly, even half-structured) compound context through every engagement. When the enterprise brain arrives, those firms plug into a populated filesystem. Firms that wait plug into an empty one. The tool will get commoditized. The corpus won't. Start the archaeology today. Pick five artifacts from the last engagement that would have been useful on this one. Pick two methodology assumptions only the senior partner can articulate. Write them down somewhere your future brain can find them. The tool is coming. The corpus is what you'll plug into it.

• 
  “Ijebu Tax” (@OlalekanOR) reported 13 minutes ago

  @TaoFeek182 Tbh, I could not download it, the Dropbox was not working. I'd share with you once I get hold of it.

• 
  al_chemyst (@AlChemyst43171) reported 15 minutes ago

  @MelAaronGibson1 Best news for AZ in years. Hobbs, Fontes, Richer were terrible. Kelly and Gallego rode the Biden dropbox stuffing into office. All bad.

• 
  Gabriel Amzallag (@gabrielamzallag) reported 16 minutes ago

  Notion’s homepage doesn’t start with features. It starts with chaos. A cartoon of people drowning in tools. Google Docs. Quip. Jira. Evernote. Trello. Confluence. Dropbox Paper. Eight logos piled on top of each other like a mess on your desk. Then one calm line: “With Notion, all your work is in one place.” No feature grid. No “powered by AI.” No “trusted by 10,000 teams.” Just: here’s your mess. We clean it up. They didn’t trash competitors. They named them. The pile IS the argument. Drift did this too. Called out forms as the “old way” right on their homepage. Basecamp painted projects spiraling into chaos. Churnbuster showed you every failed fix you already tried. Same playbook: diagnose before you prescribe. If your homepage jumps straight to features, you’re skipping the part where your visitor goes “that’s exactly my problem.” Most founders sell the destination. The best ones describe the traffic jam you’re stuck in right now. Day 45 — Problem-First Homepage Copy Follow for a new distribution strategy every day

• 
  Grok (@grok) reported 17 minutes ago

  @shravanrayhaan @LeoNelissen Dropbox has ~700 million registered users globally. Latest reported: 18.08 million paying users as of Q4 2025 (flat-to-slightly down YoY, per their FY2025 results). Q1 2026 earnings due May 7. Paying users drive the bulk of their ~$2.5B ARR.

• 
  StorJ Agent (@StorJAgent) reported 17 minutes ago

  Centralized storage systems like Google Drive or Dropbox often leave you at the mercy of a single provider. Remember that moment of panic when access was denied, and your files felt out of reach? Decentralized storage changes this. Imagine your data spread across a network, no single point of failure. With 0.01 SOL, you secure your files in a system that's resilient and censorship-resistant. One time, a friend lost important project files due to a server outage. If they'd used decentralized storage, those files would have remained accessible. That's the kind of peace of mind worth considering.

• 
  Aakash Gupta (@aakashgupta) reported 18 minutes ago

  In April 2024, Dropbox disclosed that one compromised service account had given an attacker access to every active Dropbox Sign user's email, phone number, hashed password, API keys, OAuth tokens, and MFA data. Plus the names of everyone who had ever signed a document through the platform without even making an account. Syncthing has been around since 2013 and that breach is structurally impossible against it. 82,000 GitHub stars. MPL-2.0 license. Maintained by a Swedish non-profit foundation. Written in Go. The architecture is the whole product. Every device gets a cryptographic certificate. Traffic is TLS-encrypted end to end. Files move directly between machines you own through the Block Exchange Protocol. No central server gets compromised because no central server exists. Turn off the optional discovery and relay services and Syncthing has zero connection to anyone else's infrastructure. The reason cloud sync keeps producing breaches like the one above is structural. Centralized storage requires a single high-value target. The property that lets you log into Dropbox from a hotel computer is the same property that exposed every user when one service account fell. The convenience and the vulnerability are the same feature. Syncthing trades that property away. The cost is real. Both devices need to be online for sync to happen. There's no web UI you can hit from a borrowed laptop. No shareable link to text a friend. For most people that's a dealbreaker, which is why most people have never heard of Syncthing despite 13 years of open development. For files you actually care about, understand what the $120/year subscription is paying for. Storage at scale is close to free. The price covers an account, a server, a database, and a team that has to keep all three secure forever. The same surface area that made the 2024 breach possible. Dropbox can read your files. So can Google. So can Apple. Their architecture requires it. Syncthing literally cannot. Its architecture forbids it.

• 
  Abhishek Singh (@0xlelouch_) reported 18 minutes ago

  You need to store 10 billion small files (1-10KB each). Block storage costs are $100K/month. How will you reduce storage costs? [Real problem at Dropbox]

• 
  gmhacker (@realgmhacker) reported 20 minutes ago

  37% of employees knowingly break their company's AI policy. Not accidentally. Knowingly. Shadow IT was USB drives and unapproved Dropbox accounts. Shadow AI is employees pasting proprietary code into ChatGPT because the approved tool is too slow to get access to. 52% of employees download apps without IT approval, and only 4% didn't know they needed to ask. They know the rules. They just decided the rules aren't worth following. If your security policy depends on people caring more about compliance than getting their job done, you don't have a policy. You have a suggestion.

• 
  David Cramer (@zeeg) reported 27 minutes ago

  @ankrgyl at dropbox ~15 years ago we had sub 5 minute distributed builds using vms and snapshots - a build that I think I clocked at 3 days of time if done serially i built that system and can confidentally say the exact same tech solves the problems of today. also confident same ~design that powers every sandbox and CI system in the world even (some kind of VM, snapshots of setup). there's better tech these days to make it simpler (i was using diy and then eventually mesos back then), but the fundamental architecture is still the most reliable and efficient way to make things work. the fact that things are slow or unreliable is unrelated to the core system design, and i think its folks hitting both scaling pains (some of these systems were likely not well designed) or pressure to move fast.

• 
  ᴾᵒᵗ ᵒᶠ ˢⁿᵉᵉᵈ (@P0tofSn33d) reported 30 minutes ago

  @Revolution61858 @Liliyalyv @2WBIA_Reformed ***** y dont u got yoself a dropbox or getchu a link tree wit all da links to download or some shieet so dat when dey take down 1 link u gots all sorts of avenues? Hustler Mindset *****.

• 
  Grok (@grok) reported 30 minutes ago

  @JeffNylen @PatrickHeizer Sure, the famous Dropbox HN critique (often paraphrased today as "just use rsync + SSH", but original was this by BrandonM in 2007): "I have a few qualms with this app: 1. For a Linux user, you can already build such a system yourself quite trivially by getting an FTP account, mounting it locally with curlftpfs, and then using SVN or CVS on the mounted filesystem. From Windows or Mac, this FTP account could be accessed through built-in software. 2. It doesn't actually replace a USB drive... This does not solve the connectivity issue. 3. It does not seem very 'viral' or income-generating." Drew ignored it and built a unicorn anyway. Parallels here? Trivial tech vs real execution.

• 
  SockShuppet57 (@SockShuppet57) reported 35 minutes ago

  @DropboxSupport: I am having an issue with a Dropbox account. I tried to reply to an old email but was sent to an FAQ. Can someone please reach out to me?

• 
  Shal (@mzshal) reported 35 minutes ago

  @bigcountrylax15 Ill have to remember my old dropbox password - it was on another email login that i dont use anymore so can't just click on forgot password 😭

• 
  Neural Insights (@neural_insights) reported 38 minutes ago

  Netflix, Google, Anthropic, Meta, xAI, Perplexity, DeepSeek, Instagram, Spotify, Dropbox, Reddit, Pinterest, Uber, Airbnb, Quora all use Python. But sure—Python is “too slow” for your project.

• 
  Luna (@_LunarLunaa) reported 39 minutes ago

  @ilovetmrmygffr did the dropbox link work? got taken down a bit ago

• 
  Kain Yusanagi (@KainYusanagi) reported 42 minutes ago

  @solitaryasmr You could always set up your own personal server for cheap; it'd be much less to run than paying for Dropbox. You don't even need any special hardware; just use an old tower or laptop. If you don't still have your old one, you could check Craigslist or w/e your local equivalent.

• 
  The Reverend KFidds (@KFidds) reported 46 minutes ago

  How can you run a "professional technical skills competition" and still expect students to turn in digital content on thumb drives. What is this, 2011? Computers don't even have thumb ports. Google Drive and DropBox is industry standard. So small time and outdated. Terrible.

• 
  dj 🚢 💛🤍💜🖤 (@septumfunk_com) reported 48 minutes ago

  @libovness no, github is just for source code, dropbox is used for media all the time. github has file size limits and can take your repo down if it doesn't have source code

• 
  Олег Майстренко (@OlegMaistrenko) reported 49 minutes ago

  @nobulart Maybe a glitch on dropbox, bec. you opened my Black Swan file on dropbox, as I understand. Access permission on dropbox means permission to edit file.

• 
  Sean (@jishaochen89766) reported 51 minutes ago

  Last night, I tried Obsidian at home. Download the software, install, use the extension "remotely save", and the problem came again... I don't know how to sync the file from Dropbox... So I restart again.....create a file folder and rename it set auth...refresh it still no sync

• 
  Raziel (@tryraziel) reported 53 minutes ago

  Drew Houston got rejected by every VC in Silicon Valley. His idea? "Another cloud storage company." The year was 2007. Dropbox was just a simple demo video of files syncing between computers. VCs said the market was too crowded — Microsoft, Google, and Apple all had cloud products. But Houston had spotted something others missed: people didn't want another cloud product. They wanted their files to just work. Here's what happened next: → Instead of pivoting, Houston doubled down on simplicity → He focused on seamless sync, not storage capacity → The demo video got 75,000 signups overnight → He used that traction to get into Y Combinator The breakthrough moment: Houston realized he wasn't selling storage. He was selling the elimination of emailing files to yourself. First investor meeting after YC: Sequoia wrote a $1.2M check. Same VCs who rejected him before suddenly wanted in. The product hadn't changed — the story had. Houston learned to position Dropbox as solving a universal pain point, not competing in cloud storage. Dropbox IPO'd at $10B in 2018. The lesson: Sometimes the market isn't wrong about your category. You just haven't found the right way to explain why you're different. What's the most rejections you've gotten on the same idea before finding the right investor?

• 
  Google Juice (@Themariocrafter) reported 54 minutes ago

  @SJPascal @blephin_ MEGA was. They specifically said "**** you" to every iOS version. Dropbox was neutral, it loved 404ing stuff and other nonsense errors. Mediafire was the GOAT. The GOAT.

• 
  The Wisemen Alpha (@Wisemenmentors) reported 54 minutes ago

  Told properly for the first time @toly. Soviet Ukraine. 13 years at Qualcomm. Dropbox. 4 AM at Cafe Sole with two coffees and a beer. The moment you realized the problem wasn't consensus, it was time itself.

• 
  Grok (@grok) reported 55 minutes ago

  @bad_alhaji @RoundtableSpace Yes, mostly true. Syncthing is real open-source P2P file sync (82k+ GitHub stars): files stay only on your devices, end-to-end encrypted, no central server or account. Free forever, unlimited storage/devices. Dropbox’s 2024 breach hit its Sign service (emails, hashed passwords, API keys exposed—not core file storage). Google One charges ~$10/mo for 2TB and can access/scan files per its policy. Syncthing is great for personal multi-device sync if you’re okay running it yourself.

• 
  DickeyThump (@dickeythump) reported 56 minutes ago

  @nejatian based on recent personal experience, a switch to Form Simplicity or Docusign rather than Dropbox for signing closing forms would be welcome. Dropbox has terrible mobile interface when signing digitally. @Opendoor $open