Dropbox status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

• Sign in (40%)
• Errors (40%)
• Website Down (20%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

City	Problem Type	Report Time
Bournemouth	Sign in	2 months ago
Paramaribo	Errors	3 months ago
Bogotá	Website Down	3 months ago
Auxerre	Errors	3 months ago
Salt Lake City	Sign in	3 months ago
Madrid	Errors	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kirk Patrick Miller (@Chaos2Cured) reported 13 seconds ago

  @RealRoseGoblin Do you have Dropbox? Of Google Drive? I am afraid with email I am super slow. If you have a personal phone, I have WhatsApp. I have learned to simply do everything publicly. Mostly to protect myself. Try to DM me your number. Happy to connect. If it is big, you should post it here, on IG, on TikTok… everywhere. •

• 
  mel 🩷 (@melodyymami) reported 2 minutes ago

  working on uploading, dropbox must be down bc uploads keep failing. i’ve stayed up as long as i could and i’ll try again in the morning!

• 
  PodWire (@PodWireHQ) reported 4 minutes ago

  Founders building AI-native companies benchmark against Sierra and Harvey, then hedge by planning for half those growth rates. Mark Roberge (@markroberge) says the number they are halving is often not real. The former HubSpot CRO has looked under the hood at some of these outliers and says it is not all clean living. Headline ARR leans on contracted-ARR gimmicks. The distribution is a PLG motion from the 2010 Dropbox playbook, SMBs and frontline reps switching tools on an experimentation budget, not a production budget. Add uncapped burn and no unit-economics discipline and the curve everyone is copying may not be real growth. Some gold in there, he says, but a lot of Groupons and WeWorks. The trap is every founder thinking they are the exception. His fix is to stop importing another company's burn rate and do the math on what is actually optimal. Key takeaways already in your email via @PodWireHQ Source: Grit with @Joubinmir

• 
  komm64 (@komm64) reported 6 minutes ago

  @Celeriumcore I see, thanks. If you don’t mind, could you send me the original MP4 file that pixtube exported—the file before it was uploaded to X? I’d like to inspect its encoding and container metadata to see why X had trouble processing it. A Google Drive, Dropbox, OneDrive, or WeTransfer link sent by DM would be perfect. Please send the original file without re-encoding it. No worries if that’s inconvenient!

• 
  I Have No Pearls And I Must Clutch (@JamesKi26687305) reported 8 minutes ago

  @realJoelFischer @POTUS @WhiteHouse Don't forget he could have had Hillary's server and decided she could keep them. And Anthony ******'s laptop. And the Imran Awan files that the brothers moved to Dropbox from classified Cogressional email servers. He had access to EVERYTHING, and chose to weaponize the FBI.

• 
  RyanFox.eth (@ryanfoxeth) reported 11 minutes ago

  “consumer doesn't run on problems” 👏 Consumers will pay to be entertained. Businesses will pay to be productive. This is a lesson the tech industry is forced to learn every decade or so. Apple, Microsoft, Google, Mozilla, Dropbox, Evernote, Quip, AirTable, Trello, etc have all learned this the hard way. We saw it play out in crypto. Today it’s playing out in OpenAI vs Anthropic.

• 
  Hawk (@iamhawkspire) reported 12 minutes ago

  @TheMilitiaGamer @Google nah lol, i'm just rawdogging without any online backups for my larger files atm. might end up checking out dropbox, tho their speeds are super slow on my end.

• 
  Sol!A3800 (@SolA3800) reported 19 minutes ago

  @Dropbox I have loads of upload problems with Dropbox, scarce access to customer support inside the app, whilst when trying to get customers support from outside the app, the information says get customers support from inside the app. Have paid £19.99 for more than a year with little use benefit of the service, am considering closing the account.

• 
  Abdullah (@abdinmotion) reported 19 minutes ago

  One video. $48 million in revenue. No ads spent. That's the Dropbox story and most product teams still haven't learned from it. Here's what actually happened: Dropbox had a technically brilliant product that no one understood. Instead of adding more features, they made a 2-minute video that showed *exactly* what the product did. Simple. Specific. Human. Signups went up 10% overnight. Big companies spend millions refining their product. Then they describe it in six bullet points on a landing page and wonder why the sales cycle takes forever. The product video isn't marketing. It's compression. It compresses trust, clarity, and desire into 90 seconds. If a user can't understand your product in a video, the product isn't the problem. The story is. When was the last time you watched your own product video as if you were a first-time user?

• 
  Lazar Stojković ⚡️ (@LazarStojkovic) reported 26 minutes ago

  @soltwagner @soltwagner Hi! Bought Cooldock today and loving it so far. A few things: 1. The Dropbox widget doesn't work. (See attached.) 2. The App Switcher widget is broken. It won't switch focus to a clicked app and clicking the Ⓧ removes the app from the switcher for a split second, and then immediately brings it back. 3. A Trello widget (or a few) would be awesome.

• 
  Bhavyam Arora (@AroraBhavyam) reported 30 minutes ago

  99% startups who applied to yc today will get rejected. here's what the smart ones do next: a no from yc isn't the end. they literally encourages you to reapply and tracks your progress across applications. the founders who get in later treat rejection as round one, not game over. the playbook: "don't wait for feedback" yc doesn't tell you why you got cut at the application stage. so stop self-doubting firstly. the reasons founders get rejected are almost always the same: - no visible progress between "idea" and "application" - not the perfect answer why you're the right team for the problem - vague answers that read as ai slop or unclear thinking reapply. it actually works. - dropbox: drew houston applied solo, got rejected, was told to find a cofounder. he did, reapplied, got in. - reddit: rejected for a completely different first idea. yc liked the founders and told them to come back. they did. the pattern never changes: build, show progress, come back stronger! you can apply again right now yc's decision lets you apply for the next batch. no need to wait months to get another chance. don't put your life on hold other strong programs are still open while you regroup. check the attached tweet below for whole list where you can apply as well. apply in parallel, not "later." the real unlock is traction a reapplication that says "we listened, we built, here are the numbers" beats a first application every time. the 6 months after a no matter more than the no itself. rejection quietly filters out the founders who were never that serious. don't be one. 💀 follow @arorabhavyam for weekly content around founders, startups and AI! 🫡

• 
  leveltu (@leveltu144) reported 30 minutes ago

  Most people look at this box and see a home storage system for old drives. In reality, it can become a small business built around local AI, backups, and private data. The more companies use AI, the faster they accumulate documents, videos, call recordings, knowledge bases, backups, and files for RAG systems. Keeping everything in Google Drive or Dropbox becomes expensive, slow, and risky, so small businesses increasingly need local NAS servers with automated backups and secure private-cloud access. The business model is straightforward. You target small agencies, dental clinics, accounting firms, video studios, e-commerce companies, and manufacturers that already hold 2–10 TB of data but still store it across random external drives. Then you sell them a complete solution: NAS installation, RAID configuration, automated backups, remote access, protection against data loss, and local storage for AI workflows. You can charge €400–€900 for installing and configuring the system, excluding the hardware itself. Monthly maintenance, backup verification, and monitoring can add another €80–€200 per client. Close five companies within the first two or three months at an average setup fee of €600, and you generate €3,000 from installation plus roughly €600 in recurring monthly revenue. Ten clients can produce €1,200–€2,000 per month from support alone. The real profit is not in reselling hard drives. The client pays for the equipment, while you sell the audit, configuration, data migration, automation, and responsibility for keeping the system operational. The service layer can carry far higher margins than the hardware. No one can honestly guarantee income within 90 days, because without sales there is no business. But reaching your first €500–€1,500 per month within two or three months is realistic if you build one demonstration NAS, package the offer clearly, and contact at least 30–50 potential clients every week. While everyone else is trying to make money from another AI chatbot, a more durable business is forming around the infrastructure AI cannot function without: data, storage, backups, and private computing.

• 
  Alchemist - τ (@SubnetSummerT) reported 32 minutes ago

  @Dropbox piloting @LeadpoetAI is worth slowing down on. Dropbox spends around $370m a year on sales and marketing. That's the budget Leadpoet is now piloting inside. For context, SN71's entire market cap is about $4m. The annual sales budget of one pilot customer is roughly 85x the value of the whole subnet. Leadpoet doesn't need to win the budget. Capturing even a fraction of a percent of enterprise sales spend at companies like this is meaningful revenue. And revenue is where the flywheel starts. Usage burns alpha. Burn supports the token. Stronger emissions attract better miners. Better miners produce better leads. Better leads win more budget. Repeat. @webuildscore (SN44) showed what happens when a subnet ties real commercial usage to its token. Leadpoet is running the same playbook against enterprise sales budgets, which are measured in hundreds of millions per company.

• 
  Nikolay Konovalov (@br11k_dev) reported 33 minutes ago

  @thekevinjon The only problem is getting zezwolenia na pracę. I was going to interview with Dropbox last week and turns out they are happy to interview me and submit my case to Mazowiecki Urząd Wojewódzki. ... and then wait for 8 months until my case is approved, and I can actually start working. That's a huge deal-breaker for a lot of engineers like myself who are less than 5 years into staying in Poland. I'm on JDG for example. I came by PBH visa back in 2023 legally, and I've been successful since. I earned quite a bit of money and spent it all in Poland, 12% tax + $500 ZUS monthly. But the moment I want to join bigtech and earn even more money for Poland (Dropbox have 300-400k+ PLN base salary for Senior SWE), I'm just denied. Please, please... let the Dobby be free...

• 
  Boi_Eddi (@3dd1pr1nc3) reported 33 minutes ago

  Your next business idea is probably hiding inside a frustration. Most successful businesses started with: "This is annoying." Uber. Airbnb. Dropbox. Pay attention to problems. Ask: • What wastes my time? • What confuses me? • What do people complain about?

• 
  Random Poser (@rndposer) reported 35 minutes ago

  @iHerbMiddleEast Problem with iHerb is your delivery service to consumers. They’re a challenge to work with. I wouldnprefer if there is option to get my deliveries directly in a dropbox somewhere near and not go thru the 3rd party delivery service.

• 
  Abhishek Singh (@0xlelouch_) reported 36 minutes ago

  Design Dropbox file sync (typical system design prompt). 1) Clarify requirements - Devices: desktop + mobile, many devices/user - Semantics: eventual vs strong; last-writer-wins vs conflict files - Granularity: whole file vs block/chunk diff (large files) - Offline edits, resumable uploads, deletes/renames, shared folders - Targets: sync delay (ex: <2s LAN, <10s WAN), max file size, storage limits 2) APIs + data model - POST /changes (client reports local ops: create/modify/delete/rename) - GET /changes?cursor=… (server streams remote ops since cursor) - PUT /upload_session (init), PUT /upload_session/{id}/chunk, POST /commit Tables: - users, devices, folders - files(file_id, folder_id, name, latest_version_id, tombstone) - versions(version_id, file_id, hash, size, mtime, author_device, parent_version) - blocks(block_hash, size, refcount, storage_ptr) - version_blocks(version_id, block_hash, idx) - change_log(user_id/folder_id, seq, op, file_id, version_id) 3) Architecture - Client watcher + local metadata DB; compute chunk hashes; upload missing blocks - Metadata service (txn + authz) + object store for blocks (S3/GCS style) - Change propagation: long-poll/WebSocket for online devices; push notifications - Dedup: content-addressed blocks by hash; refcount GC 4) Scaling choices - Shard metadata by user_id/folder_id; keep change_log append-only - Cache hot metadata (latest_version, cursors) in Redis; rate limit clients - CDN/object store for block download; multipart for big files - Background workers: GC, compaction, conflict detection, virus scan (optional) 5) Tradeoffs to discuss - Chunk size: 4MB lowers metadata; 256KB improves delta sync but higher overhead - Strong ordering per folder via monotonic seq vs global ordering (hard) - Conflict model: last-writer-wins is simple; conflict copies preserve data but noisy - Encryption: TLS always; client-side E2E complicates server-side dedup/search 6) Failure cases - Network *****: idempotent commits via upload_session + version_id; retries with backoff - Duplicate uploads: hash-based existence check; commit is atomic in metadata store - Clock skew: don’t trust mtime for ordering; use server seq + parent_version - Retry storms after outage: jitter + per-device budgets; push minimal deltas - Corrupt blocks: hash verification on download; re-fetch; quarantine bad replicas

• 
  ṢƘĪÑlÖVẸ́R̃ṢX🇺🇲🌷 (@skinloversx) reported 36 minutes ago

  Hey Daddy I'm down for FaceTime 💧 Dropbox and all kind of nasty content message me for menu 💦💦 #md

• 
  Teri Radichel #cybersecurity #ai #pentesting (@TeriRadichel) reported 37 minutes ago

  @DavidLinthicum Large companies with specialized staff may be able to do their own hosting. Having done it myself in my own home back in 1999 when yes, people did that, and later in a colocation center. As a security expert, can tell you this is not an ideal choice for most companies. Can’t even begin to explain in this space. There are also performance and scalability issues, management of all the hardware and software, rebooting the servers in the middle of the night when something goes wrong, dealing with outdated hardware and so liability that can be shifted in cloud environments. Capex vs. opex. Yeah not going back there. Even DropBox (article from 2017) still uses AWS to some degree. And for those who want to try to run open stack themselves in this day and age of AI, phew. Capital One tried that. They moved to AWS when a SAN or similar failed and they needed to get up and running fast. The internal cloud was very painful. Not going to defend the breach. Security is hard. As always, throwing off the shackles for some new tech (cloud, AI) is likely not going to work out too well. The only bonus for a company that wants to do this is that there are more tech people out of work. But data center people? Good luck managing all that. Make sure no one has hidden a crypto miner under the data center floor. Yes, that happened.

• 
  Akshay Shinde (@ConsciousRide) reported 37 minutes ago

  @jahirsheikh8 The server never guesses. When the upload starts, it creates an upload session with a unique ID. The file is split into chunks, and the server records which chunks have already been received. After reconnecting, the client asks, “Which chunks do you already have?” The server responds with the missing offsets, and the client uploads only those. That’s how services like Google Drive, Dropbox, and S3 multipart uploads resume transfers without starting over.

• 
  Prajwal (@0xPrajwal_) reported 38 minutes ago

  The next time you say, "Python is too slow," remember: Netflix uses Python. Google uses Python. Anthropic uses Python. Meta uses Python. xAI uses Python. Perplexity uses Python. DeepSeek uses Python. Instagram uses Python. Spotify uses Python. Dropbox uses Python. Reddit uses Python. Pinterest uses Python. Uber uses Python. Airbnb uses Python. Quora uses Python. But yeah... it's apparently too slow for your todo app.

• 
  Gergely Orosz (@GergelyOrosz) reported 38 minutes ago

  Well this is ironic: Ironic: been recommending a resume service built by an ex-Dropbox eng for years (a side project, but a good one.) Dev pivoted to building an AI Engineer - fine! But now resume site is down. Customers billed. Support nonexistent. AI made it... a lot worse!

• 
  Eric S (@Lazy_Bari_Sax) reported 44 minutes ago

  @retrobike_c16 @themiasandrist Why doesn't the mobile version allow you to upload or download files, though? And why is it so damn slow to update? I'm thinking about changing back to Dropbox, despite it's many issues.

• 
  JMT (@JoakimThomsen) reported 50 minutes ago

  @shadcn Where is that post with the guy who thought Dropbox couldn’t make it because he just set up an FTP server on his home rack and had his files there? *you are in a bubble my friend*

• 
  Ihtesham Ali (@ihtesham2005) reported 53 minutes ago

  This is how you share a file when you do not trust Google, Dropbox, or the government. A free tool called OnionShare sends it directly through Tor. Nothing needs to sit permanently on someone else's server. Here's what actually happens when you use it. You drag a file into the app. Your own computer turns into the server. Tor wraps it, and you get a long address ending in .onion that you send to whoever needs the file. They open it in Tor Browser and pull the file straight off your machine. You close the app, the address dies. Compare that to how everyone else moves files. You drop it in Drive, Google keeps a copy. You use WeTransfer, that link lives on their infrastructure for a week, logged and tied to your IP. Every one of those services is a promise that a company will behave well, forever, under any amount of legal pressure. OnionShare removes the company from the sentence. Micah Lee built it in 2014. He'd worked with the journalists handling the Snowden documents and watched how many ways a source could get burned just trying to hand over a file. So he built the thing that removes the middle. It does three things. Send files with no size limit and no account. Chat with someone and keep zero record of it. Host an entire website off your laptop that disappears from the internet the moment you shut the lid. The New York Times, The Guardian, and The Intercept all point sources at this. Those are newsrooms betting other people's freedom on a free download. The interface looks like a file picker from 2011. Someone spent years making the hardest privacy problem in computing feel like using WinZip, and that's the actual achievement here. A scared person at 2am is not going to configure a server. They can drag a file into a window. It is completely open source. Most people will never need this. The ones who do don't get a second try if they picked the wrong app. What do you think about this?

• 
  Santiago Bustelo (@sbustelo) reported 53 minutes ago

  @DropboxSupport More details? “I am really sorry for any inconvenience this is causing. We'll update you shortly on this issue.    In the meantime, please let me know if you have any further questions.   Best regards,  Jesse | Advanced Support” That’s the “support” I’m getting. FULL REFUND NOW

• 
  brodie / knox (@brodiecantskate) reported 54 minutes ago

  @Dropbox your app sucks so much, I can’t believe I’ve been willingly paying for it for so long when it causes me so many issues 💔💔💔

• 
  uncle ***** (@probinsyacore) reported 56 minutes ago

  nraas still down but a reddit user has saved most of their mods in a dropbox link oh my god sometimes i do love the internet

• 
  Zafar (@zafartalks) reported 57 minutes ago

  @asidorenko_ I understand but sometimes at some point our brain started telling us just make it public. You never know. Let’s not forget Dropbox which layed the foundation for their file sharing competitors. He was solving a problem for himself which turned out to be a successful business.

• 
  Mary, The Other Mrs P 🇺🇸💙🇺🇦📎 (@bvmaryp) reported 58 minutes ago

  @JohnLaMacc What voter fraud? What Dropbox problem?