Is Dropbox down?
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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Dropbox. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Dropbox users through our website.
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Sign in (44%)
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Website Down (33%)
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Errors (22%)
Live Outage Map
The most recent Dropbox outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Oakland |
Website Down | |
 Madrid |
Website Down | |
| Madrid |
Sign in | |
 Linz |
Sign in | |
| Gaithersburg |
Website Down | |
| Milwaukee |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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Hosh
(@itstimetohosh) reported
Since the VPN is not working on my Home Computer anymore, I transfered some files per dropbox so I could work from home. Now im unable to open a Zbrush File because its been created in a newer version than the one I have installed. *sigh*
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Thomas Gesimondo
(@TGesimondo) reported
@DropboxSupport at 5:11pm it's now been 7 hours since they started my problem and 4 hours of support refusing to get on a simple call. Problem still not solved
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MilkyMint | fetish content
(@KinkyMilkyMint) reported
My Dropbox glitched this morning and seems to have reset the password on the **** folder. I’ve changed it back, so it should be working fine. But if you have any issues feel free to message me!
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DAX
(@DaxOnAir) reported
Is Dropbox down??? Because I can't access the main page...
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Thomas Gesimondo
(@TGesimondo) reported
@DropboxSupport you have my Ticket #21048522 - Please reach out to me so I can solve the problem your tech created. Please let everyone know why you won't provide a phone number. Please let them know how customer support can ghost a client.
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DJ HOMICIDE
(@THEBESTDAMNDJ) reported
@Dropbox what’s up with “ error (5xx)” ??? I have some projects to send
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Lillie-Beth ****** Brinkman
(@lillie_beth) reported
Hey, @DropboxSupport and @Dropbox, I can't get into my Dropbox right now and really need to on deadline. Is your server down? I am getting an Error (5xx) message and can't find help for it. Any ideas?
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🐥🌿
(@shibapomep) reported
@DropboxSupport I also tried "restore purchases", but I get error 404
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Kimberly Austin 📺
(@Kimberly_Austin) reported
@DropboxSupport - Why am I getting Error (5xx) when I try to log in to my account? When will this be fixed? This is happening in both Chrome and Safari.
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Mykail James | Financial Educator
(@BoujieBudgeter) reported
Im having a serious storage issue with my content 😭 I’m thinking of adding Dropbox to my tech stack. For my content creators, how do you store you content? How often do you purge?
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Dark Heart
(@dddarkheart) reported
Is Dropbox down right now?
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✐ Mikaela Jane ✎
(@Mikaeladraws) reported
Dropbox is down everyone quit
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Dropbox Support
(@DropboxSupport) reported
@shibapomep Thanks for continuing in English! Do you mind sending us a screenshot of the errors you mention? Also, just to confirm, did you attempt to upgrade your Dropbox account via the App Store on your mobile device?
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owll70
(@owll70) reported
@sgbarnes @Dropbox I am thinking so as I am getting the same error
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Evelyn Giron
(@EvelynCreative) reported
@DropboxSupport I'm getting that 5xx error page. Do you have an update of when this will be fixed?
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Jeremy Wood
(@excitedpixels) reported
@Dropbox Today is the day I finally decided to wave bye bye to dropbox. Years of overheating devices, slow syncing and crashes have convinced me to try something new and much cheaper. @googledrive Please don't let me down and please tell me how to sync photo's on the computer!!
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⬢ Samuel Colvin
(@samuel_colvin) reported
@dropboxsignhelp Just let me sign documents, like hellosign did. Remove the "sign" button from dropbox document preview, or make it a link to the sign views. Honestly, you don't need feedback. Just try and sign a document from scratch and you'll see all the problems!
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Lillie-Beth ****** Brinkman
(@lillie_beth) reported
@DropboxSupport Tried three different browsers on two computers. Same error every time. I am panicked.
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Enter My Dreams Visuals
(@Emdvisuals) reported
@DropboxSupport is dropbox down right now? trying to access files and won't let me login
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Thomas Gesimondo
(@TGesimondo) reported
@DropboxSupport and that was the last I heard from support. 2.5 hours with no response - 11 hours since they made a mistake - over 6 hours of chats that would be equal to a 20 minute call. Problem still unresolved
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Darkmans Darkroom
(@dmdarkroom) reported
@DropboxSupport is the website down? can't get into my account
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*•T̷E̷O̷°*
(@TeoDomani) reported
Getting a 5xx error on Dropbox, has this happened to anyone else?
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🐥🌿
(@shibapomep) reported
@DropboxSupport Hello! I purchased a Dropbox 30-day free trial, but it says "An unknown error has occurred" and I can't upgrade. What should I do?
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Mike Jennings
(@mikejjennings) reported
Dropbox down with a 5xx error for anyone else?
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Dropbox Support
(@DropboxSupport) reported
@dmdarkroom Hi there, and thanks for the nudge. Do you receive any errors when trying to access the Dropbox website? What if you try via another browser, as a test? Let us know how it goes!
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Scott James
(@scottyj97) reported
It appears @Dropbox is down…
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dustonmoore
(@dustonmoore) reported
@Dropbox @DropboxSupport Cmon! Bad time to go down on me. Really bad.
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Marion Deeds
(@mariond_d) reported
@Dropbox What is wrong? I get a 5XX error when I just type in the URL. Your chatbot is not helpful.
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Scott Barnes
(@sgbarnes) reported
@Dropbox I’m get a 5XX error from multiple browsers. Is there an issue today?
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Thomas Gesimondo
(@TGesimondo) reported
@DropboxSupport after 6pm I manage to get help to login to my stand alone account. It doesn't help as "reply" is grayed out. Customer support keeps trying to get me to reply but it's fruitless