Dropbox status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

• Sign in (57%)
• Errors (43%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

City	Problem Type	Report Time
Salt Lake City	Sign in	1 hour ago
Madrid	Errors	15 days ago
Conneaut	Sign in	1 month ago
City of London	Errors	1 month ago
Alpharetta	Sign in	2 months ago
Shreveport	Sign in	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Zach Roseman (@zachrose51) reported 4 minutes ago

  @SamMillerWright Alright - found some of your customers: Goldman Sachs, Spotify, Chase, Twitter, Dropbox, Google, Microsoft, IBM, Uber, Salesforce and Apple. Sound right? Going to use these to track down real prospects at your dream customers and map intro paths to them

• 
  AISauce (@aisauce_x) reported 7 minutes ago

  @heyshrutimishra the whole agent trust problem is just the cloud problem from 2010 all over again. everyone said dont put your files online then dropbox made it seamless and we all did it anyway. agents will win the same way. not by solving security but by making the risk feel invisible

• 
  Can of Spam (@iDoLikeSpam) reported 9 minutes ago

  @senatorshoshana Just think it through. No admin. Read only access to your data. Dropbox-style writes only. It's not hard to lock it down, you just need to be thorough.

• 
  The New Release Guy (@moviesplusgames) reported 10 minutes ago

  @Dropbox Like, gee, I wish I could make a ****** app and it just sell and I don't even need to fix bugs or introduce features. Must be nice if you're a big *** corporation. Only the people suffer.

• 
  HiPri$ (@PlayDaMac) reported 11 minutes ago

  Lil bit selling nudes Like 2015! 20$ PayPal for a Dropbox. Just login to Onlyfans

• 
  Seph🌟 (@_Necr0sis_) reported 17 minutes ago

  @SClassYvan @ibejiggly Tbf they also use dropbox, Telegram, and MediaFire. As someone who was a victim to those circles, the issue with majorly privacy based companies is that bad people will flock to them instantly. There are completely normal people who use MEGA, BUT (1/2)

• 
  CopySecretsX (@CopySecretsX) reported 17 minutes ago

  Dropbox spent $0 on paid advertising for 3 years. Went from 100,000 users to 4,000,000 users. Their secret? A referral funnel so good it had a 3,900% viral coefficient. For every 100 users, they got 3,900 new signups. Here's the exact strategy: The Problem (2008): Cloud storage was NEW. Nobody understood it. Competitors (Mozy, Carbonite) were spending $200-300 per customer on ads. LTV: $180 over 2 years. Math: Losing $120 per customer. Dropbox founder Drew Houston realized: "We can't afford traditional marketing. We need something different." The Insight: People don't understand cloud storage when you TELL them. They understand it when someone SHOWS them. So make USERS the marketing channel. The Referral Funnel (Launched April 2008): Step 1: Sign up for free account (2GB storage) Step 2: Get a unique referral link Step 3: Share your link THE INCENTIVE STRUCTURE: For every friend who signs up: You get +500MB free storage They get +500MB free storage Maximum: 16GB free (32 successful referrals) The Psychology: ❌ Traditional: "Invite friends" (selfish, no incentive) ✅ Dropbox: "Give your friends free storage AND get more yourself" (mutual benefit) The Results (First 15 Months): Month 1: 100,000 users Month 3: 750,000 users Month 6: 1,500,000 users Month 12: 3,000,000 users Month 15: 4,000,000 users 35% of daily signups came from referrals. The Math: Traditional paid acquisition: Cost per acquisition: $233 4M users × $233 = $932M in ad spend Actual spend: $0 Referral acquisition: Cost per acquisition: $0.29 (storage cost only) 4M users × $0.29 = $1.16M in storage costs Savings: $930.84M ROI: 80,241% But here's where it gets INSANE: Referred users were 2X more likely to become paying customers. Organic signups: Free → Paid conversion: 3.8% Referred signups: Free → Paid conversion: 7.2% Why? Pre-sold by a friend = Higher trust = Higher conversion The LTV Difference: Organic user LTV: $180 × 3.8% = $6.84 average value Referred user LTV: $180 × 7.2% = $12.96 average value Referred users = 89% more valuable The Viral Loop Formula: 100 users sign up ↓ 35 invite friends (35% participation rate) ↓ Each invitation converts at 23% (vs 2% for ads) ↓ 35 × 23% = 8 new users per 100 ↓ But THOSE 8 also invite friends ↓ Compounds indefinitely Viral coefficient: 0.08 per cycle × 48.75 cycles/year = 3.9 annual viral coefficient Translation: Every 100 users bring 390 more within 12 months. The Growth: 2008: 100,000 users (pre-referral program) 2009: 4,000,000 users (post-referral program) 2010: 25,000,000 users 2012: 100,000,000 users 2023: 700,000,000 users All from a FUNNEL, not ads. The Referral Funnel Formula: Incentive (both parties benefit) + Easy sharing (one-click) + Immediate value (instant storage) = Viral growth The Breakdown: What Dropbox DID right: ✅ Mutual benefit (you AND friend get storage) ✅ Instant gratification (storage added immediately) ✅ Visible progress (16GB max, shows how close you are) ✅ Built into product (share button everywhere) ✅ Trackable (unique links, see who signed up) What Dropbox DIDN'T do: ❌ Make it complicated (no forms or hoops) ❌ Offer cash (storage is more relevant) ❌ Limit referrals (let people go crazy) ❌ Hide the program (made it prominent) ❌ Forget the referred user (they got value too) The Same Formula Works Everywhere: Uber: Give $20, get $20 in ride credits Airbnb: Give $40, get $40 travel credit PayPal: Give $10, get $10 (their growth hack in early days) Robinhood: Give free stock, get free stock Pattern? Incentive that benefits BOTH parties + Built into product + Instant value = Exponential growth The Lesson: You don't need a $100M ad budget. You need ONE great referral funnel. Dropbox proved it: $0 in ads = 4M users in 15 months = $932M saved = $7.2B company If you want to learn how to build YOUR viral referral funnel — grab my FREE eBook: "The $1,000,000 Automated Sales Blueprint: The Hidden "Mechanism Secret" Behind My $300 MILLION+ in Online Sales — And How to Use It to Sell ANY Offer... (Even If You've Never Written a Word of Marketing In Your Life)" Comment "READY" if you want it :) ** Must Be Following + Like This Post

• 
  𝖆𝖍𝖒𝖎𝖗 (@calhalt98) reported 20 minutes ago

  @liabynight Lmk if you ever make a Dropbox, I’d be down to get it

• 
  Gabriel Amzallag (@gabrielamzallag) reported 20 minutes ago

  Notion’s homepage doesn’t start with features. It starts with chaos. A cartoon of people drowning in tools. Google Docs. Quip. Jira. Evernote. Trello. Confluence. Dropbox Paper. Eight logos piled on top of each other like a mess on your desk. Then one calm line: “With Notion, all your work is in one place.” No feature grid. No “powered by AI.” No “trusted by 10,000 teams.” Just: here’s your mess. We clean it up. They didn’t trash competitors. They named them. The pile IS the argument. Drift did this too. Called out forms as the “old way” right on their homepage. Basecamp painted projects spiraling into chaos. Churnbuster showed you every failed fix you already tried. Same playbook: diagnose before you prescribe. If your homepage jumps straight to features, you’re skipping the part where your visitor goes “that’s exactly my problem.” Most founders sell the destination. The best ones describe the traffic jam you’re stuck in right now. Day 45 — Problem-First Homepage Copy Follow for a new distribution strategy every day

• 
  Pato (@pvicens_) reported 20 minutes ago

  @ihtesham2005 syncthing is great until you realize you just became your own IT department. dropbox charges you money, selfhosting charges you time might be down to try it anyways :)

• 
  Mike Sawyer (@raftersranch17) reported 21 minutes ago

  @jenvanlaar @Hounsizzle It's valuable currency. The outer envelope is where you sign the affidavit. How would you catch a culprit ? That is the problem we face. Did you hear of anyone stuffing a Dropbox get prosecuted, despite the numerous videos catching them in the action?

• 
  The Bingus Man (@NotNordgaren) reported 27 minutes ago

  @Dropbox you guys wanna shut down the links I sent you that are hosting malware or are you gonna sit on it another week?

• 
  Muhammad Usaid (@MuhammadUs12678) reported 28 minutes ago

  Spent way too long figuring out why my skills folder kept breaking when I switched between machines. The fix was so obvious I felt stupid. Here's the problem. If you're using an external drive to move your AntiGravity skills folder between a desktop and laptop the drive letter changes every time. F: on your desktop. D: on your laptop. AntiGravity can't find the path. Skills stop loading. Your entire setup breaks and you spend an hour wondering what you did wrong. The fix is two steps. First move your skills folder to Google Drive or Dropbox. Not the external drive. The cloud. Second create a Symbolic Link on both machines. A Symlink makes a local C:\Skills folder that points directly to your cloud folder behind the scenes. AntiGravity always sees C:\Skills. Clean. Consistent. Never breaks. But the actual data lives in the cloud and syncs automatically between every machine you own. No plugging in drives. No broken paths. No "why is this not loading" moments at 11pm before a client call. Your brain travels with you now. Not with your hardware

• 
  𝕯𝖊𝖘𝖙𝖎𝖓𝖊𝔂 🦋 (@OnAirDestiney) reported 28 minutes ago

  Dropbox is moving painfully slow tonight. 😫

• 
  Clayton Burns (@ClaytonBurnsPhD) reported 29 minutes ago

  @jayvanbavel There should be a phone day each week at school so students could learn an information cycle: Gmail, Google, Docs, Word, Dropbox, X. It is an important way to manage information. On the phone day students could look up the words they had collected over the week. OALD App is a brilliant tool. Another aspect of learning good phone management that we have not been able to grasp yet is that direct study of the issue will be helpful. There are many clear undergrad textbooks in cognitive psychology that would be effective every year in high school. One credentialing thing such as AP Psych is weak.

• 
  StackScan (@stackscans) reported 30 minutes ago

  Growing a SaaS is like debugging a system. You don’t fix everything at once. You isolate one issue, solve it, then move forward. Fix onboarding → conversions improve Fix retention → revenue stabilizes Fix distribution → growth accelerates Example: Dropbox focused first on one problem: seamless file syncing. They didn’t try to build a full ecosystem on day one. They nailed one core use case, then expanded. One problem at a time. That’s how real scale happens.

• 
  Multihopper (@Multihopper) reported 30 minutes ago

  @brycent Apple already has this in every phone and mac. Can't imagine that @Dropbox etc aren't going to hit this soon. It's a trivial problem to solve. Technically it's already solved even by YouTube.

• 
  Ezaz (@0xEzaz) reported 31 minutes ago

  “Delete Your Dropbox.” Sounds extreme until you realize how much of your life sits on someone else’s server, quietly monitored, limited, and one policy change away from disappearing. This isn’t just a challenge. It’s a wake-up call. The idea is simple: 24 hours. Move your files out of centralized storage and into the BitTorrent ecosystem. No gatekeepers. No single point of failure. Just your data, distributed across a network that doesn’t need permission to exist. We turn it into a movement. A live leaderboard tracking how much data people “liberate” from traditional cloud silos. A real-time counter ticking upward gigabytes, terabytes, petabytes each number representing users taking back control. Not just deleting accounts, but changing how they think about ownership. Because that’s what this is really about. Centralized platforms trade convenience for control. They decide uptime, access, even what’s allowed to exist. The BitTorrent ecosystem flips that model. Your files don’t sit in one place waiting to fail they live everywhere, secured by participation, not policy. So yeah, delete your Dropbox or don’t. But understand the difference. One system rents you space. The other gives you sovereignty. And once you see that, it’s hard to go back. @BitTorrent @justinsuntron #TRONEcoStar

• 
  Marcus (@MarcusSpillane) reported 32 minutes ago

  @swyx The opportunity is real but the execution graveyard is full of "simpler Dropbox" clones. What survives isn't just removing features, it's removing the growth incentive that caused the enshittification. That's a culture problem, not a product problem.

• 
  CPASteve (@BuffCpa) reported 32 minutes ago

  @AccountingAsArt @cordes_tax We use UltraTax on a remote server. We print PDFs, move them to DropBox (our internal storage). Admin puts them through the Tax Return Deljvery system in TaxDome. Easy.

• 
  Rober (@robsoto1511) reported 33 minutes ago

  @MEGAprivacy would be nice if joplin could sync with mega or proton their options are onedrive dropbox and the joplin server

• 
  Gregor (@bygregorr) reported 34 minutes ago

  @rseroter @Dropbox Dropbox still at 87GB before the fix is wild. Mono repo size creep is silent until someone's waiting an hour to clone on day one.

• 
  Miranda Fernandez 📍ELP (@erotiqlibrarian) reported 35 minutes ago

  I re-uploaded videos to Dropbox. Everybody has 24 hours to download before I take them down to remedy Dropbox deleting them.

• 
  al_chemyst (@AlChemyst43171) reported 36 minutes ago

  @MelAaronGibson1 Best news for AZ in years. Hobbs, Fontes, Richer were terrible. Kelly and Gallego rode the Biden dropbox stuffing into office. All bad.

• 
  0xJansss (@jannnsssssss) reported 45 minutes ago

  @SuiNetwork @thewalrus @WalrusProtocol Every file you store on Google Drive, Dropbox, or iCloud — Google owns the server. Google can delete it. Google can go down. Walrus changes that. It's a decentralized storage protocol built by Mysten Labs, where your data lives across hundreds of independent nodes worldwide.

• 
  JayBlake (@punishedMTL) reported 46 minutes ago

  @jimmy_dore Netflix has data centers. So does Dropbox, and cloud flare. Data center does not equal surveillance. It boils down to who owns and operates it.

• 
  DickeyThump (@dickeythump) reported 48 minutes ago

  @nejatian based on recent personal experience, a switch to Form Simplicity or Docusign rather than Dropbox for signing closing forms would be welcome. Dropbox has terrible mobile interface when signing digitally. @Opendoor $open

• 
  Infuse (@infuse) reported 51 minutes ago

  @Zvomuya This may be a temporary issue with Dropbox. If it's still happening can you try restarting your device to see if this helps?

• 
  boogie (@w4nchwarrior) reported 55 minutes ago

  @Chishichusha @Lazei3 Welcome back! Can u fix the dropbox with all yr content?

• 
  Matt Devin (@MattDevin6) reported 57 minutes ago

  @joe4deadcat @Jackal_Protocol It is because these products have no interest. I use stuff like Dropbox, Microsoft Team etc. in my work. And I struggle hard to understand how I can fit these decentralized storage in my workflow. You can’t call it utility if it doesn’t solve a problem ppl have.