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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Dropbox. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Dropbox users through our website.
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Sign in (40%)
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Website Down (40%)
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Errors (20%)
Live Outage Map
The most recent Dropbox outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Oakland |
Website Down | |
 Madrid |
Website Down | |
| Madrid |
Sign in | |
 Linz |
Sign in | |
| Gaithersburg |
Website Down | |
| Milwaukee |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Runton
(@Owly) reported
@ReberVision Clip has 2 *big* known bugs with Dropbox that I didn’t know about until I experienced them. It has trouble with .psd files, and it’s autosave conflicts w/Dropbox on the iPad. I lost hours of work. Now I save locally as a native .clip and only as a .psd to Dropbox at the very end.
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olivetree aka Olivier Sandre
(@Olive_Free) reported
from
Pessac, Nouvelle-Aquitaine
@Fab_Dumoulin Mine is same age... lately it became slow at startup but seems to still does its job... All the files are synchroulsly backed-up on diverse clouds (OneDrive, Dropbox & consorts) so that they would get easily recovered when it dies!
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G5
(@YeezyTaughtMe2_) reported
If you don’t use WhatsApp, telegram, google drive, Dropbox, iMessage or anything remotely similar to send large file videos, I can’t buy. The only reason why I say that is because I don’t like having my videos broken down into 4 different parts of the same video.
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Louise Allain
(@louiseallain) reported
from
London Colney, England
@CharityJob Having trouble updating a new CV to the site this morning, neither ‘choose file’ or Dropbox seem to be working, is this a glitch ? Thanks.
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Anne Miles
(@CreativeBuyer) reported
@trevoryoung @Dropbox And… you can never ever download or back up data when it gets big either. A tech issue they have known about for years now forcing many to be paying fees for a lifetime and unsafe data. Moved to @icedrivecloud although desktop app playing up at the moment.
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Gavin Guidry
(@gavinguidry) reported
@ReberVision One thing you can try, if Dropbox is giving you trouble, is to reset the connection. Go to the Files app, toggle the options in the sidebar, and toggle Dropbox off and back on. See if that helps. I’ve had it randomly grey out as a save option a few times, and that fixes it.
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Dan Frydman
(@danfrydman) reported
@VimeoStaff Thanks for the reply. Turns out to have been two issues. First was the quota needing to be reset. Second was a broken link between Dropbox and Vimeo - which cost extra time due to broadband only upload speeds. Sorted now.
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Dan LaBar
(@embiggenData) reported
Sorry, that tweet had a factual error. I actually have FIVE versions now, and it's forcing me to create a SIXTH. Meanwhile, @Dropbox has never had a problem and always just works.
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Blancquart Emmanuel
(@big_pannard) reported
Failed signin into @dropbox account using 2FA from #Linux with the last flatpak application. #help On the web page I received "There was a problem completing this request"
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Richard C
(@funnywino) reported
Screw @Dropbox! The worst customer service since AT&T. Terrible company. Terrible customer service. Terrible product. Cannot download files and cannot get any customer service help. It’s only via email. What a joke! How can you fix a technical problem without speaking 2 somebody?
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Sandra A Sigfusson ♡ Author - Contemporary Romance
(@SandraSigfusson) reported
Is anyone else having issues with audio files on #DropBox? Yesterday, the app worked fine. Now it keeps shutting down every time I want to play an audio clip.
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DannyBTalks (Daniel Baldwin)
(@DannyBTalks) reported
from
Anaheim, California
@CassieFambro @JMattWeaver Likewise, as far as phone goes, I edit and send vertical TikToks via DropBox. Those save no problem. But sometimes. 40 second standard files don’t save. So I just screen record those from DropBox.
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M Berntson 🇸🇪🏳️⚧️
(@JediMB) reported
@dantheshive I wish I could make myself sit down and actually delve into literature like that. I've had a PDF on learning Japanese in my Dropbox for about 10 years, but the only thing that's made me study regularly is Duolingo (474+ days!) Yet I still have trouble processing S-O-V order.
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Nolan 🏳️⚧️
(@No_Says_No) reported
wtf when did @Dropbox get so expensive? I legit can't afford it anymore and being in poist-production that's a giant issue
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s.j 💖
(@sukjo33) reported
such a slow start selling. dm for cheap dickrates, sessions and dropbox bundles 🥺♡ #SellingContent #buyingcontent
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dennis
(@dnnsppp) reported
@infuse I thought I was happy with uploading my collection to Dropbox. After uploading for 4 days it worked for like 1 day. Now I always get an error when playing a file through Infuse (Apple TV, Mac and iPhone). Already reconnected… :/
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Andy Runton
(@Owly) reported
@ReberVision That was my only solution. I’d love to find a way to just use Dropbox. That’s where I live. I still accidentally save it there if I’m not careful. Usually what happens is that I open up the file and just stare at it wondering where my work went. It’s a terrible bug.
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Tel
(@telmudic) reported
@tszzl I told a physical therapist in my family what I do and the next week he started asking me about how to fix his office’s Dropbox.
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1Password
(@1Password) reported
@TheBrownHound Hey there, sorry for the trouble. Although you might have a 1Password account, do you know if you were using it to sync your items? Or were you using a standalone vault synced through a third-party provider like Dropbox or iCloud?
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Navjot Singh
(@NavjotS33855866) reported
@Dropbox Need help. I can’t sign in to my account because of two step verification code. In drop box i used my both numbers are Australian but now i am in india. How we can verify. Any other option available. Whatsapp on both number is available.
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Em 💙 🌈 🍀
(@emeraald13) reported
@ToireasaB @MCatt92 @joncoopertweets Yikes! I'm so sorry! 😳 I'm glad I didn't have any problems dropping off my ballet (at a dropbox in Portland).
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olivetree aka Olivier Sandre
(@Olive_Free) reported
from
Pessac, Nouvelle-Aquitaine
@Fab_Dumoulin Mine is same age... lately it became slow at startup but seems to still do its job... All the files are synchroulsly backed-up on diverse clouds (OneDrive, Dropbox & consorts) so that they would get easily recovered when it dies!
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Lumy ✧
(@Lumyi_) reported
i have a small problem with ibis paint.. basically, I managed to export only 3 drawings with cloud, but I can't export the other ones ? Last time I needed to do that I used Dropbox, but the option "open in app" is not here anymore..
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s.j 💖
(@sukjo33) reported
dropping my 120 file dropbox down to $10 for tonight. dm me baby 🥺 #SellingContent #buyingcontent
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Andrew Wright
(@wrightak) reported
@altini_marco Sorry if this isn't a suitable place to report this. I'm using the HRV Logger app and exporting the RR csvs to Dropbox, to import into Runalyze. The problem is I need to re-authenticate with Dropbox every day. I should only need to do this once.
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Mesh Mash
(@meshmashuk) reported
@simonfarussell Dropbox also causes that error for me so I sometime pause syncing. Interestingly this never happens using OneDrive as I think it stores a local cache and uploads when idle.
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WV Witness
(@WVWitness) reported
Not to worry - Dropbox getting bogged down trying to sync just 50 MB in files and taking 20 min only happens on days ending in Y.
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𝗛𝗶𝗻𝗱𝘀𝗶𝗴𝗵𝘁𝗖𝗮𝗽𝗶𝘁𝗮𝗹™️
(@Data_Junkie_) reported
@my_ribeye i have auto save and i have backup via dropbox i just find it odd that they havent found a fix for that after 30yrs
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snowsnowsnowsnowsnow
(@cafealopex) reported
@ShugoScav Has google made anything good other than the search engine and drive (which is just Dropbox with google server sizes)?
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SJ Williams
(@sjwill99) reported
@Fab_Dumoulin Try cloud. I back everything up to either my corporate OneDrive, or Dropbox. My computer could die, my building or even my house could burn down. But my data would still be there. It makes migrating to a new computer much easier and you can view your stuff on an iPhone.