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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
Problems in the last 24 hours
The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Dropbox. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Dropbox users through our website.
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Sign in (45%)
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Website Down (36%)
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Errors (18%)
Live Outage Map
The most recent Dropbox outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Website Down | ||
| Sign in | ||
| Website Down | ||
| Website Down | ||
| Sign in | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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Rasmus Andersson
(@rsms) reported
@voxpelli I haven’t gotten that far. Took most of the morning just go get it setup and I haven’t even gotten to installing anything beyond Dropbox yet and kind of feel down about macOS being what it is so put it away for today to tame my mood.
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DJ EU
(@DJEU) reported
from
Atlanta, Georgia
@iheartdjkstyles @Serato So I had this issue. Main reason if the song (file) is on Dropbox (online only mode) it will freeze while it “downloads” the song, makes it local only. It will stay in spinning wheel, till you connect to wifi and unlock the song.
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John Halter
(@johnnyhalter) reported
@marcoarment I am using a SuperDuper clone to copy data over. The problem I’m running into is getting the configs from the apps moved over. Hazel has been an issue and I’m really not looking forward to Little Snitch or my vpn client. I did try to download Dropbox but couldn’t find the app.
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Spooky Animators Exposed
(@SplatoonExposed) reported
OctoCoop EXPOSED for having a Discord server (evidence included on dropbox)
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Alexander Hancock
(@ahanny96) reported
@DropboxSupport Disabled windows security and connected to an alternate LAN connection. Problem persisted.
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Ross McKillop
(@rsmck) reported
@alexforey @BenDoesLight M1 or Intel mac? I’ve seen some odd behaviour that I’ve put down to Rosetta 2… Dropbox is particularly bad at running away with resources for example.
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david
(@tripqod) reported
@thatchspace @DropboxSupport Recently the support service are very annoying,the same issue happened to me and I was recommended to a hacker called Cr4ckware on Instagram who helped me out
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Dr. Katy Pearce
(@katypearce) reported
@JuliaTicona1 I do desktops at campus and home and the laptop is only for teaching and travel. I use Dropbox for all of my docs and Firefox/Chrome syncs between. I have virtually no problem this way.
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Alice 🌱
(@alicevdeng) reported
@fionaosaurusrex @Dropbox Love Paper - still use it as main content manager for my company but getting increasingly hard to use (slow, not loading, search, etc.)
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Shanti Skellington💀 나의 천사 #DireHop&#GBKiko
(@JustShantiK) reported
@WhoIsSparky Tell them its the down arrow to "Download" Idk or something involving Dropbox
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Miguel Ignacio Solano §
(@MiguelIgSolano) reported
@paulg Over 1/3 of that from AirBnB ($110B) and Stripe ($95B); halving every two 'steps' down or so —with the top 15 accounting for 90% of total val: Coinbase $67B; Doordash $65B; Instacart $39B; Cruise $30B; (Gingko $20B (-)); Brex $12B; Dropbox $12B; Amplitude $7B; ScaleAI $7B; …
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vilacron
(@vilacron) reported
@DropboxSupport I just shut down and turned back on. problem still persists
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Jordan, on zoom
(@jhfrith) reported
@onlyalishak I'm so tempted to just throw down the money. I hit my dropbox cap so I now have a bunch in Box, and I have a bunch in Drive. I should probably just pay haha
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Christina Dirkes
(@christinadirkes) reported
@fadeinsoftware hmmm, this might be a me issue; dropbox might not be syncing. I'll investigate and come back if it's still happening.
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Christina Dirkes
(@christinadirkes) reported
@fadeinsoftware It also won't let me import the PDFs, I have discovered. New error message: "can't open file '/Users/InterstellarExplorer_1/Desktop/Dropbox/Writing/MAKE BELIEVE/Drafts/Draft 8/8_MB_2020.pdf' (error 5: Input/output error)"
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Fiat Knox
(@fiat_knox) reported
@DropboxSupport Hi! It looks as if my next door neighbour helped me solve the issue. She thought it had been a problem with my Chrome install. She'd had the same problem. She'd reset her Chrome through Settings, and that seemed to work for me. So far so good. Thanks for coming back to me.
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笑う男
(@FElEvLWsV9XyVt9) reported
@talking_biscuit @googledrive @Google Absolute ******* mess. Cannot access my files unless the App is opened. It exists as a "local server host" not as an actual file location in your computer. Switching to #Dropbox as I write this.
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John Capobianco
(@John_Capobianco) reported
Dropbox was not the issue Twilio needs to be able to POST against the URL and I just couldn't crack this nut with DropBox I will have to go cloud hunting today
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Mark Graban
(@MarkGraban) reported
@iancackett @DropboxSupport @Dropbox I was able to fix it by doing the “offline install” method that Dropbox support sent me.
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John Capobianco
(@John_Capobianco) reported
@arnold_smith1 Oh no - the idea is good - the code works! I am not claiming to be a Python instructor it has issues I was going to fix today But I cant use DropBox so it's throw away code now
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Sebastian Campos
(@ChuckLoyola) reported
@DropboxSupport hey, why are Slack file previews suddenly not working anymore?
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vilacron
(@vilacron) reported
is it just me, or is @dropbox not working?
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Alexander Hancock
(@ahanny96) reported
@DropboxSupport @vilacron I'm having the exact same problem. Upload error and GUI error persists even after rebooting OS and logging in and out.
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Tim Ashmore
(@tim_ashmore) reported
@DropboxSupport your available online resources are insufficient to answer my question. Please have someone contact me soonest. This is an ongoing problem with dropbox
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- ̗̀ 𝕄𝕚𝕟𝕠. ̖́- ORCTOBER # B L M
(@Xantouke) reported
I SEEM TO HAVE FIXED THE ISSUE YES I think for the most part it was Cr3ativ3Cl0ud hogging everything, so disabled that. And on normal start up dropbox immediately grabbed like 30%. tbf tho, my pc is getting old now and I'll have to think about upgrading in the near future. :X
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Halflight
(@HalflightDnB) reported
Is @Dropbox down, or is it just me?
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Hexamous 🔞
(@HexComics) reported
@mrpeculiart Yeah, it blows. They cant host anything uncensored soI usually just post a censored pic, or a cropped teaser pic with a link to the uncensored file on dropbox. Which they dont have any problems with.
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Christina Dirkes
(@christinadirkes) reported
@fadeinsoftware I tried downloading the file directly from Dropbox and it turns out it's a syncing issue! False alarm! Thank you for taking the time anyhow! :)
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Ian Cackett
(@iancackett) reported
from
City of London, England
@MarkGraban @DropboxSupport @Dropbox This is my concern… folks are saying on the forum that it’s not working, and the supported platforms webpage still says “Big Sur”. I’m not upgrading until I see that change.
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Dropbox Support
(@DropboxSupport) reported
@vilacron Thanks for trying! Does the issue persist when you connect to a different WiFi / cellular data? Also, do you happen to have any antivirus / security program installed on your machine, which could be interfering with Dropbox? Let us know!