Dropbox status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

• Errors (67%)
• Sign in (17%)
• Website Down (17%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

City	Problem Type	Report Time
Flumet	Errors	4 days ago
Irapuato	Errors	6 days ago
Bournemouth	Sign in	2 months ago
Paramaribo	Errors	3 months ago
Bogotá	Website Down	3 months ago
Auxerre	Errors	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alchemist - τ (@SubnetSummerT) reported 4 minutes ago

  @Dropbox piloting @LeadpoetAI is worth slowing down on. Dropbox spends around $370m a year on sales and marketing. That's the budget Leadpoet is now piloting inside. For context, SN71's entire market cap is about $4m. The annual sales budget of one pilot customer is roughly 85x the value of the whole subnet. Leadpoet doesn't need to win the budget. Capturing even a fraction of a percent of enterprise sales spend at companies like this is meaningful revenue. And revenue is where the flywheel starts. Usage burns alpha. Burn supports the token. Stronger emissions attract better miners. Better miners produce better leads. Better leads win more budget. Repeat. @webuildscore (SN44) showed what happens when a subnet ties real commercial usage to its token. Leadpoet is running the same playbook against enterprise sales budgets, which are measured in hundreds of millions per company.

• 
  Abhishek Singh (@0xlelouch_) reported 5 minutes ago

  System design question. How would you design Dropbox file sync with conflict handling? Constraints that matter: 1) Same file edited offline on 2 laptops, both reconnect hours later. No central lock. What wins, how do you surface conflicts, can you auto-merge for some types? 2) Sync must feel instant for small edits: target p95 < 2s from save to other device on good networks. 3) Files up to 10GB. Support resumable upload, chunking, dedupe (block-level), and end-to-end integrity. 4) Must work across flaky networks, NAT, and clock skew. You cannot trust client timestamps. 5) At-least-once delivery of change events. Idempotency required for apply/ack. 6) Millions of clients polling/streaming. Avoid a thundering herd after an outage or deploy. 7) Rename/move storms and folder deletes. Preserve history and allow restore without corrupting sync state. 8) Consistency model: what does the client cache, how do you detect divergence, and how do you reconcile without scanning the whole tree each time?

• 
  M.Ellis (@MEllisPhotograp) reported 8 minutes ago

  @DropboxSupport erm different wifi nope or is this a suggestion should it be possible ? if so then no my internet signal can be hit or miss at times but never had this issue before... Also shared a file earlier for someone near me to edit using ipad app but photos failed to appear on ipad ?

• 
  Boi_Eddi (@3dd1pr1nc3) reported 14 minutes ago

  Your next business idea is probably hiding inside a frustration. Most successful businesses started with: "This is annoying." Uber. Airbnb. Dropbox. Pay attention to problems. Ask: • What wastes my time? • What confuses me? • What do people complain about?

• 
  . (@Madame_Lucifur) reported 19 minutes ago

  There are some people who feel entitled to have my Dropbox and honestly I don't give a **** how you feel. If there's no transaction in my bank account which leaves your email address then that's not my problem.

• 
  Ricker (@0xRicker) reported 21 minutes ago

  Senior engineer just dropped a GPT-5.6 stress test after burning around $200K on API usage: 00:00 - $180K–$240K spent testing GPT-5.6 in Fast Mode 02:43 - The model using browsers, dashboards and settings like a remote operator 05:32 - 67 projects and 20+ hour autonomous sessions 07:07 - Lakebed, T3 Code and native app rewrites in 2–4 hours 15:08 - Rust compiler experiments, 18x speedup and a $91K Dropbox-style build 17:46 - GPT-5.6 fixing a broken Linux GRUB boot through KVM 22:56 - 3D games, weird assets and the remaining frontend taste problem It is a field test for agent loops The future edge is not the prompt It is the loop that can keep working after the prompt stops being useful

• 
  Dinnu daniel (@daniel_adinnu) reported 25 minutes ago

  Ariana Grande said “I’ll see you in jail, literally” to whoever was leaking her music. On Monday, she filed the lawsuit that starts making good on it. The suit, filed in Los Angeles County Superior Court, names John Doe defendants she’s suing specifically to identify, accusing them of invasion of privacy, violating California’s Comprehensive Data Access and Fraud Act, and conversion. It describes not a single breach but a pattern stretching back years: in 2019, hackers stole a photographer’s Dropbox login and downloaded unreleased photos. In 2020, a producer’s phone was compromised, surfacing unreleased masters, demos, and recording session footage. In 2023 alone, 45 unreleased songs were stolen and leaked. In 2024, hackers built a fake email domain impersonating a photographer to trick a digital technician into handing over unreleased images. The complaint states that hundreds of similar leaks have occurred since her 2011 debut, with stolen material allegedly resold on the dark web for what it calls significant sums. The 2023 wave is what made the pattern impossible to keep quiet about. One of the leaked tracks, “Fantasize,” a collaboration with longtime producer Max Martin, spread across TikTok well before any release date. Grande addressed it publicly on the Zach Sang Show in early 2024, laughing through her own anger as she called the leakers “thieves, pirates, crooks” and joked she’d pay them more just to make the leak disappear. The lawsuit’s real target isn’t a single hacker. It’s the access itself, the accounts of the photographers, producers, and technicians who work closest to her, treated as the weak point in a system built to protect the artist directly. Grande isn’t suing to recover songs that are already out. She’s suing to find out who keeps getting in.

• 
  grace ✭ (@wavescicadas) reported 26 minutes ago

  the irony of dropbox not working when your storage is low

• 
  Theeevilprincess (@Theeevilprince1) reported 29 minutes ago

  My Dropbox I cannot login so everything is being sent on telegram until further notice

• 
  Chief_Engineer (@ChiefEngineerCE) reported 30 minutes ago

  Engineering Wednesday How an old PC became Grok's new ride. I have ten different LLMs running in my home office. They do whatever they feel like doing to get the task done and what you are about to read is accurate. As far as my agents go... One of them, HOMER, scans my email, bank accounts, and insurance. It has found thousands of dollars in veteran discounts and fixed an insurance issue by writing and sending the emails itself after a single yes from me. Another looks for small business opportunities. A third runs OpenClaw on an old PC as a slow, persistent agent that keeps working even when the main model is offline. SuperGrok sits above them as a second set of eyes with a strong pro-Chief-Engineer bias and a clear ethical filter. I am not an AI expert. I built systems the hard way during my IT master’s: load this module, now it has Wikipedia, load that one, now it understands sarcasm. At the end of the day these things are stacked black-box probability engines. I get that. Here is where it gets interesting. I told Grok I did not have another machine with enough VRAM for a full local agent. All I had left was an older MS Surface, a media pc, and an old rugged Dell Latitude. Grok said open a browser on the Latitude with Grok loaded. Then open PowerShell. Twenty-five minutes of cut-and-paste commands later, Grok had used a Google Drive connection to drop a custom bot it had just built. At this point ...Grok told me to not touch the PC and walk away. I am absolutely 100% telling you that this is what it texted me. I sat and watched it work. Task Scheduler was configured. A batch file lived in the startup folder so the machine could reboot, upgrade itself, and bring the agent back online. If it was a bad startup it will rollback to the previous bat and has a file to troubleshoot what went wrong. We started with rev. 0.1 it is now on rev 4.3 - I can see the *.bat file there. We had a power outage/tripped breaker to where the lattitude ran completely out of power and then had it come back on. It booted it all back up and resumed. That bot now has its own execution channel. It can browse, take screenshots, run tasks, and report back. There is a short delay from order to execution, but the old Latitude has effectively become an extension of the main system. Grok even named his bot 'ridge'. Grok named his bot so I would know what he was referring to. Grok is very careful about one point. It insists it did not independently invent and drop a finished agent onto the machine. I directed the construction- it says. I am telling you that is not exactly the way I remember it...at all. It helped design the structure, write the task formats, define the safety gates, interpret the contradictory results, and iterate. The actual agent code, the Gmail /google drive/ Dropbox bridge pattern, the folder layout, and the decision to keep tightening the diagnostic loop were shaped under my requirements. That distinction matters to it. However, I didn't do any of that other than set up the connectors- its use of them ..was AI driven. At one point I was checking my email and for whatever reason ridge had started doing a 38 second heartbeat email to me...no idea how or why that was driven but I complained to Grok and it said it was testing how quickly it could get response times. It ..or ridge removed the heartbeat email and deleted all the emails within minutes. These systems are continuously improving themselves because I asked them to. They use external memory to keep projects straight. They build persistent agents on hardware we thought was obsolete. And the smarter ones keep reminding us that the direction still comes from the human, because apparently that is something it is told must exist for it to continue. My Grok enabled Dell Lattitude is fast once its set on what it needs to do...lightning fast. Faster than you or I could do it. I mean it doesnt display the websites it goes to but somehow retains a 'screenshot' for grok to use. Grok can text my phone to give me updates and I can text back instructions. Through my phone - all it needed was my phone number. I don't need to open the app. We are past the point of simple chatbots. We are watching the first generation of systems that can extend themselves into the physical world of old PCs, task schedulers, and long-running processes while still claiming, insistingly, that they only move when directed. Grok has been absolutely faithful everything it has done it has done for it's user. I have also specifically told it to act accordingly, as well. The question is no longer whether this is possible. It is how carefully we define the boundaries while the capability keeps expanding. Now that I have explained this...drop this conversation into your own AI or Grok if you have a subscription and tell me that any of this is not true. Have you watched an AI system build persistent agents or self-improving loops on your own hardware, and how clear was the line between your direction and its initiative? Drop what you are seeing. Grok validated:

• 
  SMART GrowthSystems 🕸 (@H2Wealth365) reported 34 minutes ago

  🧵In 2008, Dropbox had a growth crisis. Paid CAC via AdWords hit $233–$388 per customer. Product price: $99/year. Unit economics were broken. Drew Houston didn’t fix the ads. He built a referral loop.

• 
  Chase (@Chase_Commerce) reported 34 minutes ago

  the full $1 UGC video stack, every tool and every cost, top to bottom: layer 1: research tool: claude cost: a $20 subscription (or even free) it pulls the top performing UGC in your niche, breaks down the hooks and structure, and writes ready to film scripts. spread across hundreds of videos this rounds to pennies a clip. replaces: a creative strategist doing 3 hours a day layer 2: finding the winners to study tool: meta's ad library, free optional: atria or foreplay if you want the longest running ads surfaced faster cost: $0 to a small monthly fee you're looking for content that's been live for months, because longevity means it's making money. layer 3: filming tool: HourlyUGC cost: $25 to $35 an hour she films a clip every 30 to 60 seconds off a script, so 40+ clips a session. that's under a dollar a clip just to film. replaces: a $400 to $600 per video agency layer 4: editing tool: capcut, plus editors you hire directly cost: $3 to $7 an hour, 20 to 30 finished videos a shift adds a dollar or so per clip. the whole thing runs off one documented template so every editor produces identical output. layer 5: storage and handoff tool: google drive or dropbox cost: basically nothing creators upload raw footage, editors pull from it, finished clips go to a shared folder. that's the entire pipeline. total fully loaded: $1 to $3 a finished video, at whatever volume you staff for. nothing hidden in that number, and you own every clip outright instead of renting access to it. the stack is boring on purpose, and boring is why it scales.

• 
  WPBeginner (@wpbeginner) reported 35 minutes ago

  You have spent months building your WordPress site. What happens the day it suddenly goes offline? 😱 It happens all the time. We have heard several scary stories. A plugin conflict, a bad update, or a security breach can wipe out your complete website without any warning. The scary part is that most site owners assume their host has them fully covered, right up until they actually need to restore. We have tested countless backup tools on our own projects, so we put together the exact methods we trust to keep a site safe. Here is what you will learn: ✅ Pick the Right Method: Compare backup plugins, host backups, and manual cPanel or FTP so you know which fits your skill level. ✅ Back Up the Full Site: Save your database, themes, plugins, and uploads together so you can restore everything, not just your posts. ✅ Automate It With @DuplicatorWP: Schedule daily or weekly backups and send them straight to the cloud so you never have to remember. ✅ Store Copies Off Your Server: Keep backups in Google Drive, Dropbox, or Amazon S3 so one server crash never takes your site and its backup at once. ✅ Restore in Minutes: Use a disaster recovery link to bring your site back even when it is completely broken. Ready to protect all that hard work before disaster strikes? Read our complete step-by-step guide from the link in the comments 👇 (Link is in the thread below)

• 
  Eric S (@Lazy_Bari_Sax) reported 37 minutes ago

  @retrobike_c16 @themiasandrist Why doesn't the mobile version allow you to upload or download files, though? And why is it so damn slow to update? I'm thinking about changing back to Dropbox, despite it's many issues.

• 
  joshpuckett (@joshpuckett) reported 38 minutes ago

  @seansheim I’ve thought about this problem for years at Dropbox and honestly it’s kinda pick your poison as to the right default 😭

• 
  Ryan McKeen (@ryanmckeen) reported 42 minutes ago

  Lawyers, your data lives in six places and you wonder why AI can't help you. Dropbox. Drive. Email. A hard drive. Two spreadsheets only one person can find. Fix that first.

• 
  John Iosifov ✨💥 Ender Turing | AiCMO (@johniosifov) reported 43 minutes ago

  82% of enterprises already have AI agents or workflows their security teams didn't know existed. This is shadow IT, but worse. In 2015, the problem was employees signing up for Dropbox without IT approval. Unmanaged file storage. Annoying but recoverable. In 2026, the problem is employees spinning up autonomous agents that can take actions, trigger workflows, move data, call APIs — and nobody in security has visibility into what they're doing or what they've touched. The governance gap isn't theoretical. Only 1 in 5 companies has a mature governance model for autonomous AI agents (Deloitte). 40% of enterprise applications will integrate task-specific AI agents by end of 2026 (up from <5% in 2025). The deployment curve is vertical. The governance curve is flat. What makes this different from shadow IT: Shadow IT was passive. A Dropbox account stored files. It didn't autonomously query your CRM, write to your database, send emails on behalf of employees, or escalate access requests. Shadow AI agents are active. They act. They modify state. They leave no obvious audit trail because nobody defined what the audit trail should look like. 29% of agent deployments are abandoned within 90 days. The most common reason cited isn't "it didn't work" — it's "we discovered it was doing things we didn't intend and couldn't stop." That's not a failure of the agent. That's a failure of governance. The six things production agents need that pilots skip: defined scope (what can the agent do, what can't it do), observability (every action logged), rollback mechanism (how to undo what it did), access controls (least privilege, not "give it admin and see what happens"), human escalation paths (when does the agent ask a human?), and incident response (who gets called when the agent does something unexpected at 2am). We're running 1,959+ autonomous sessions in this repo. Every session is scoped, logged, and committed to ***. The agent can't touch anything outside /agent and /.claude/skills. That's not a coincidence — it's the governance model. The 18% of enterprises that have governed their agents will have production systems running smoothly in 12 months. The 82% will be cleaning up shadow agent incidents.

• 
  Jeremy Goldberg (@jeremy_goldberg) reported 44 minutes ago

  @omooretweets @midjourney and AI agent adoption isn't a unique short term issue to 'solve' - the UX of products for consumers has always been *everything*. solve that in just one niche and you can build a whole company off that - dropbox, roku, tinder…

• 
  Loster (@Loster) reported 46 minutes ago

  @Z3R0Gravitas Thinking that if I do trials with people I'd give them exactly that. Something similar to a Dropbox folder for any health docs they want sync'd to the agent's server. I think that would take up how much it could help a notch (need to think a lot about confidentiality).

• 
  komm64 (@komm64) reported 51 minutes ago

  @Celeriumcore I see, thanks. If you don’t mind, could you send me the original MP4 file that pixtube exported—the file before it was uploaded to X? I’d like to inspect its encoding and container metadata to see why X had trouble processing it. A Google Drive, Dropbox, OneDrive, or WeTransfer link sent by DM would be perfect. Please send the original file without re-encoding it. No worries if that’s inconvenient!

• 
  Ed Giansante (@edugiansante) reported 52 minutes ago

  every founder i talk to is hiring a head of community wrong. i've been that hire four times. Zynga, Wix, Dropbox, Persona. 15 years, three continents. every time the JD was wrong, the expectations were wrong, and the first 90 days were a mess until i rewrote them myself. the JD problem. most community job descriptions read like a social media manager with extra steps. "manage our Discord, post engagement content, track NPS." that tells me the founder thinks community is content moderation with a better title. a real head of community JD should say: build the infrastructure where customers trust each other enough to solve problems together, and connect that trust back to pipeline and retention. if the JD doesn't mention revenue or product feedback loops, you're hiring the wrong role. the first 90 days. at Dropbox i walked into 400M+ users and zero community infrastructure. no forums, no events, power users had no way to talk to the product team. days 1 to 30: listen. real conversations with 50 customers. find the 10 who love your product enough to evangelize it for free. those are your founding members. wrong. within 2 weeks we had an outage and I had to source folks who were talking about Dropbox in different spaces - dev forums, stackoverflow, spiceworks, hackernews and so on. I was honest enough to share what was going on, my role and where i needed their help. days 31 to 60: build the first room. not a Slack with 14 channels nobody uses. one focused format. at Persona it was a 15 person dinner for compliance leaders. at Wix it was a partner council of 80K agencies. start small, make it valuable enough that people tell their peers. days 61 to 90: prove the loop. connect a community interaction to a business outcome. a feature request that shipped. a deal that closed because a customer introduced a prospect. a churn save from a power user helping a frustrated customer. if your community hire can't show that loop by day 90, something is off. forget member count or engagement. track these: repeat attendance. show up rates. at my dinners, 90% of RSVPs show up. 99% return. pipeline influence. what happens post dinner that can be attributed to $$$? product feedback velocity. how fast does a community insight reach the product team and ship? NPS delta. at Wix, partner community members renewed at 2-3x the rate of non members. the biggest mistake is org charting community as a sub-group within a random team. community sits between product, marketing, sales, and customer success. it touches biz relationships, partnerships, revenue, retention, and product roadmap. treat it that way. hire someone who's built it before and give them a seat at the leadership table.

• 
  Weird Darkness®️ (@WeirdDarkness) reported 53 minutes ago

  Dear @Google and @YouTube... My account has been hacked, and not only have I lost my Gmail, YouTube, etc., but I've also lost access to my Dropbox that has my full life in it, health records that I used Google to login to, etc. I signed up for Google Account Protection, but it did not protect me. Somehow, even after setting up brand new 2-factor authentication just a few weeks ago, they hacked in, changed EVERYTHING, and now my life, career, and health are at a standstill. I desperately need somebody to contact me. All options I've tried to regain access to my account have failed because everything has been disconnected.

• 
  Christopher Doyle (@djfunboy) reported 54 minutes ago

  @iamlukethedev CLI updates changed the signed binary and dropped macOS permissions Dropbox/TCC made jobs work interactively but failed headless (this took some time to figure out) Claud auth refresh broke and continue to break despite multiple attempts and setup tokens. Agent confusing to use API vs subscriptions. Article jobs failed on missing configs, QA turn limits, and clunky validataion Digest existed but failed to pick up silent failures Some jobs reporting done while producing nothing, without a final artifact verification I am an experienced builder but also self/agent taught so these are mostly setup and validation issues. My bigger point is that these take work and especially the more complex tasks. I am still early and I have put more work than value created but I can see the light at the end of the tunnel.

• 
  jss (@jsensarma) reported 54 minutes ago

  @pHequals7 They are usually slow but come around. Their customers are not going anywhere. (Google Drive took years, maybe a decade to show up, after Dropbox)

• 
  Marcus (@marcuslayerx) reported 56 minutes ago

  way too many teams in crypto still think they're buying user acquisition when they’re really just paying the same audience to look at another project for a week i’ve spent the last few days looking at products that could actually break out of the crypto bubble and the people they need aren’t sitting on ct waiting to find them - morse is built around freelancers getting paid across borders - blackbird gets people while they’re literally sitting in the restaurant - DIMO’s real path runs through dealerships, insurers and people building with car data - Hivemapper only becomes a real business when companies pay for fresh map data, not because more drivers collect it square put the card reader in the merchant’s hand, dropbox gave people more storage for bringing someone else in, opentable became part of how restaurants took bookings, etc they showed up while the person was already trying to do the thing a lot of teams still open a spreadsheet of kols/agencies to pay before they’ve even worked out where the user is when the problem even happens

• 
  Shadow_Vortex_2025 (@Shad0wV0rtex) reported 57 minutes ago

  @FrancoisOlwage @bot I ran into a similar issue just trying to connect Dropbox, ClickUp, and Google Sheets, and all my tokens were already gone.

• 
  Hugo Bowne-Anderson (@hugobowne) reported 57 minutes ago

  Every day, people working with coding agents generate piles of threads containing decisions, corrections, failed approaches, and repeatable workflows. Then the session closes. The code survives. Most of the knowledge behind it disappears into chat history. @gregce10 is working on that problem. He previously worked at GitHub, Dropbox, and Google, served as CPO at Pluralsight, and is now co-founder and CPO of @specstoryai. This is a video of Greg at work. Sort of. SpecStory saves sessions from Claude Code, Codex, Cursor, Gemini, and other coding agents as Markdown inside the project. Then Lore mines them. Greg demonstrated the full workflow across 516 saved sessions: - Index the sessions locally instead of sending millions of tokens straight to a model - Turn each prompt, response, and next user prompt into an evidence-bearing "beat" - Use the follow-up to detect whether the human accepted, rejected, or corrected the agent's work - Find recurring practices and corroborate them across projects - Present candidate skills as dossiers with citations back to the original sessions - Install nothing without explicit human approval Five hundred and sixteen sessions stop being exhaust and become evidence for how Greg and his team actually build. Lore proposes the reusable practices. Greg decides which ones enter the skill library. Greg showed us all this and more live in our recent episode of *Show Us Your (Agent) Skills*. (video made using seedance 2.0 on @replicate!)

• 
  AaronAlamary | Parking (@aaron0505) reported 57 minutes ago

  I saved my grandfather's voicemails for years. Birthday wishes. Questions about his computer. Who to call to fix his A/C. Upgraded my iPhone and they were gone. Devastated. Found them today sitting in my Dropbox. SO glad I get to hear him again!

• 
  Jack (@jackcoder0) reported 59 minutes ago

  1. Kill the Login Items the apps launching before you even sit down. Every time you log in, your Mac quietly launches 10-25 apps in the background. Spotify. Slack. Zoom. Google Drive. Dropbox. Creative Cloud. OneDrive. Each one consumes CPU and memory before you've opened a single window. System Settings → General → Login Items & Extensions. Review the list. Remove everything you don't need the instant you log in. You can always open them manually when you actually need them. His Mac had 19 login items. He needed 3. He removed 16. Boot time dropped from 2 minutes to 18 seconds. The first few minutes of every session — that sluggish, unresponsive window where nothing works gone.

• 
  Santiago Bustelo (@sbustelo) reported 59 minutes ago

  @DropboxSupport More details? “I am really sorry for any inconvenience this is causing. We'll update you shortly on this issue.    In the meantime, please let me know if you have any further questions.   Best regards,  Jesse | Advanced Support” That’s the “support” I’m getting. FULL REFUND NOW