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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Dropbox. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Dropbox users through our website.
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Website Down (50%)
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Sign in (33%)
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Errors (17%)
Live Outage Map
The most recent Dropbox outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sugar Land |
Errors | |
 Olongapo |
Website Down | |
| Glendora |
Errors | |
 Sardoá |
Website Down | |
| Camboriú |
Website Down | |
 Rickmansworth |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Hurley
(@KevinHu99355108) reported
@DropboxSupport Dropbox support non-responsive on Sunday. All of our files are missing. Not deleted. Whole company is that a shut down right now without dropbox support.
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DK_Boss
(@DK_HABIBULLAH) reported
@MoonShinchan @PhantomDefi Cloud breaches are often seen in centralized applications like Dropbox, Google Drive, and even MEGA with users sharing virulent and malicious files for the virtual operating system. I wonder if PhantomDefi has the ability to detect these kinds of files and issue an alert?
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Engineer Brains
(@HHackenbecker) reported
(Sorry for the bad link in the last attempt: @Dropbox 's effing stupid background security-hijack 'update' process broke yet again. Time to re-think about a home FTP server again.)
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Kevin Hurley
(@KevinHu99355108) reported
@talnuriel @DropboxSupport @Dropbox Yes I’ve been down the route of looking in my deleted files but it doesn’t show that anything was deleted.
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Matthew Takes
(@matt_takes) reported
@DropboxSupport hey DB, why are my links being suspended? I have upgraded my account and now they’re suspended again. This feels like a shake down. I need you to do my job and you just keep charging me money. Also there is no section in settings for appeal? What is happening?
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DK_Boss
(@DK_HABIBULLAH) reported
@wealthytalkz @Filecashglobal Cloud breaches are often seen in centralized applications like Dropbox, Google Drive, and even MEGA with users sharing virulent and malicious files for the virtual operating system. I wonder if Filecash has the ability to detect these kinds of files and issue an alert?
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Charles Read
(@chatwithcharles) reported
@Milkman2228 sent me the entire DONDA album in a Dropbox folder and I only listened to + downloaded the first 5 tracks before DMCA took it down
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Kevin Hurley
(@KevinHu99355108) reported
@DropboxSupport is MIA. All files missing. Servers down?? No Sunday support. On deadline. Total blackout. Whole company is at a standstill.
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Will Waltz
(@willwaltz) reported
I wish @Dropbox would open up their bandwidth more, up/down speeds to their servers are too slow. Same goes with @Apple -- let me work like I work with my VPN network connection to my workplace. Y'all gotta step it up with WFH.
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Kevin Hurley
(@KevinHu99355108) reported
@DropboxBusiness It’s not working. All files suddenly disappeared. Dropbox support is nowhere to be found. Company is at a total standstill.
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Tim St. Clair
(@TimboSaint) reported
@Dropbox I'm growing increasingly frustrated by the complexity of your product. Latest issue is that files are uploading at a fraction of what my ISP provides. Even after turning off upload limits.
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a gordon
(@agordon08555395) reported
@DropboxSupport does dropbox ever fix issues 7 hrs i've tried to upload a file with it faikling int eh final second after taking 30 mins to an hr to fail utterly unuseable this is the last straw if i dont get a reply this time im out of here its wasting life
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Thanasis Kinias
(@tkinias) reported
@NaomiRendina @JasonAHiggins I had my laptop die on me in the middle of a semester last year. Everything important was in Dropbox, so that wasn’t an issue, but having to buy a new laptop RIGHT EFFING NOW and then borrow my spouse’s to teach until it arrived was... not ideal.
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Russell Jones
(@RussJonesWrites) reported
@mecha_scifi @Dropbox @DropboxSupport i just use "upload"? i'm terrified of removing anything from my pc incase the transfer fails / there's an error and i lose something
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lisa
(@lisu_bbjunky) reported
@maevro @WatchTheBreaks yes, Fedex claimed their dropbox got broken into. The seller of the cards even posted pics of the submission form with a lot of information blacked out but i think it helps my case more.
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Henry
(@henrys450) reported
@matt_takes @DropboxSupport Dm @rexcyberhelp ASAP he help me solved my problem when I have similar issue with my banned account. His good and fast
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Matthew Takes
(@matt_takes) reported
@DropboxSupport There’s no tools for me to track the links so from my end I’m being charged more to fix an issue where I have no data or tools to fix on my own, and now I’m being punished less than 24 hrs after paying DB more money to fix the issue I know nothing about.
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Lara Perez-Felkner
(@perezfelkner) reported
OneDrive is inferior to Dropbox. Sync and other issues are holding me up this morning. 😡
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Elizabeth Yin
(@dunkhippo33) reported
@earthlingworks Certainly can happen. On the other hand you have a bunch of cos that did this and were very successful. (stitch fix, Dropbox w signups, etc)
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Punit Chotani
(@PChotani) reported
@Dropbox @DropboxSupport @DropboxBusiness Dropbox, I am currently having issues logging in to my account and got no clue what went wrong. My ticket # 13517429. Its been 3 days now and I haven't heard anything from your support team. I don't know the reason for this behavior
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Matthew Takes
(@matt_takes) reported
@DropboxSupport Ok, so how much traffic? How do I remedy this and still do my job? I need specific info and there’s no way to access that. I JUST upgraded my account because that was the advertised solution. Now it’s banned again. Need a fix, need specific to me data not a FAQ section.
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Mike
(@mnike_likes_it) reported
migrate to direct? And why does 365 want to delete Dropbox from my device and not just 365? There are some big flaws with adding other accounts to iOS outlook - no issues till now.
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Andrew Don
(@DonsHardNews) reported
@ProfJeffKenner I've managed to sort it out now. The issue I've had is that I recently got Dropbox to automatically sync with my pc and with my laptop so I've had backups of backups in all different places on my computer because I used to do manual back ups so I've had a bit of a backup maze.
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its baa
(@glowsheeptoons) reported
@alienvulpes Oooh, I wonder if the problem is limited space remaining on your iPad memory? You could try exporting it directly to a file management app like Google Drive, Dropbox, etc. that saves the file online.
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Ken Alan
(@KenAlanVoices) reported
Looking for new file sharing service. Any suggestions? No services that scan harvest private information for data aggregators (e.g. Microsoft or Google). Abandoning Dropbox due to their new password security issues.
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hex
(@Hexlequin) reported
Going down memory lane in my dropbox be so nuts these damn eras be killing me 😭
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RUBIX CUBAN🇨🇺🇧🇧
(@Dologenius) reported
@dfrbrllte Link me a dropbox or something if you can. I got up to issue 700, but trapped in a hard drive I can't access 😖
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Pramod Gosavi
(@ppgosavi) reported
@matt_slotnick Dropbox has viability issues, but don't think $7K is excessive. Companies were spending more than that per employee on gyms, cafeterias, office services, let alone real estate, utilities and security
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Kirsty Marks
(@ThYorkshireLass) reported
@DropboxSupport what the hell js going off! First smart sync is not working at all. Now I can’t redownload my files! This is causing me to lose money!!!!
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Omega Haxors
(@OmegaHaxors) reported
@DropboxSupport I wasn't expecting a response but this isn't helpful at all. They got around the problem by setting up each employee to have their own private share folder rather than just tying everyone into the same share folder. It's a lot clunkier but it works good enough.