Dropbox status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

• Errors (50%)
• Sign in (38%)
• Website Down (13%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

City	Problem Type	Report Time
Bournemouth	Sign in	2 days ago
Paramaribo	Errors	28 days ago
Bogotá	Website Down	28 days ago
Auxerre	Errors	28 days ago
Salt Lake City	Sign in	1 month ago
Madrid	Errors	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ぱんじろう(・ー・)？ (@CopenPanjiro) reported 46 seconds ago

  On Essentials plan. Ticket #26375062 top support evades the core issue by vaguely blaming my PC environment. I've already verified registry & OS. Stop dismissing verified technical logs and escalate this bug to the dev engineering team now. @DropboxSupport

• 
  ✨️Ascendant (@ascendant32) reported 9 minutes ago

  yo laptop people, is 2tb of ssd necessary on a laptop these days or is 1tb enough? assuming 32gb ram i work w huge datasets sometimes as for storage needs i use dropbox so it's never been an issue but sometimes loading datasets can be an issue bc not enough ram lol

• 
  lonesome cowgirl lex (@besosprincessa) reported 10 minutes ago

  Who is down to add to their Dropbox link? 👀👀👀 shoot me a message with your budget and want you wanna see!!

• 
  m ⋆｡°✩ (@ascaIons) reported 11 minutes ago

  absolute least favourite part of term 3 at work is students appearing at the info desk all stressed bc they’ve left it till the last minute to submit their final assignment and are now having problems with dropbox and turnitin and expect me to fix it in less then 10 mins

• 
  TeX64 (@TeX64AI) reported 12 minutes ago

  that's a sync-direction race: your web edits haven't reached the local Dropbox copy yet, so Claude overwrites a stale file. nothing's lost though, Overleaf's History menu keeps every version to restore from. fix: let Dropbox finish pulling before Claude edits.

• 
  Detroit Media Magazine (@detroitmediamag) reported 15 minutes ago

  @DropboxSupport I don't know who's running this page but you need to fix the glitch that is going on with your latest update. My Dropbox app worked just fine up until your latest update which was about three or four days ago. Maybe even two days ago. I heavily rely on your services and I need access to my account ASAP. There is nothing but a black screen when I open up my Dropbox app hopefully somebody can get back to me with this problem and hopefully one of your technicians gets to work on your end.

• 
  Jesse Meyers (@jmbase) reported 19 minutes ago

  @VISportsTalk @Dropbox I was able to get the web interface to load by switching to a VPN. Before that it was showing a 500 error. Desktop app on Mac is still not connecting. Dropbox status page doesn’t show any issues.

• 
  Jean-Baptiste Emanuel Zorg (@calibrated_lies) reported 23 minutes ago

  3. Incentivizes Centralizing BlockSpace Market Ahhh the crux of the problem "... high-volume data ...". Bitcoin is a monetary protocol used for monetary txs any other use make Bitcoin useless. Monetary txs are small. If you want data then get a DropBox account.

• 
  mel 🩷 (@melodyymami) reported 25 minutes ago

  working on uploading, dropbox must be down bc uploads keep failing. i’ve stayed up as long as i could and i’ll try again in the morning!

• 
  onehourman (@onehourlong) reported 30 minutes ago

  @w0nt_cry I agree with Slow. There’s also dropbox

• 
  Pelicart (@pelicartza) reported 30 minutes ago

  @lukey_stephens @_avdept real also - dropbox??? why would you pay $5 and not just set up an sftp server

• 
  divyansh tiwari (@DivyanshT91162) reported 32 minutes ago

  The craziest part? Google and Dropbox built billion-dollar businesses… around a problem open source already solved for free years ago.

• 
  Néstor Planes (@NestorPlanes) reported 35 minutes ago

  Ben Thompson about The Consumer Market: "This reality about the consumer market is a lesson that Silicon Valley has to re-learn every decade or so. Consider Dropbox, whose founder, Drew Houston, is in the process of stepping down. Dropbox was a category-defining product that had a viral hook — if someone signed up with your referral code, you got more storage — and grew extremely fast amongst consumers; the company then spent too long trying to actually build a business in the consumer space, before finally realizing that the only way to make money with what was ultimately a productivity product was by selling to enterprise. The reason is obvious when you think about it: enterprises are paying for their employees’ time, so of course they are willing to pay for tools that make those employees more productive; consumers, on the other hand, are mostly looking to waste time, which is why attention-harvesting advertising is the only software business model that works at scale for consumer services. The fact that Silicon Valley forgets this is downstream from Silicon Valley being a bubble; normal people aren’t looking for agents to buy them tickets to a concert. Still, the bubble was strong enough to convince OpenAI to make the exact same mistake Dropbox did: the company somehow convinced itself that it could make enough money selling subscriptions to consumers; Anthropic, meanwhile, realized that it was enterprises who were willing to pay for AI’s massive productivity benefits, even as OpenAI failed to capitalize on their consumer market penetration by refusing to build an advertising product. This is a long-winded way of saying that I don’t think that Apple’s agentic shortcomings are a big deal, at least for now. Agents help you do work and be more productive, and consumers don’t want to work or care about being productive. What they do want to do is watch short-form video, and an iPhone is simply much better at that than any other device ever will be; in that context, Siri being good enough is enough, and it appears that Apple crossed that bar."

• 
  Hawk (@iamhawkspire) reported 35 minutes ago

  @TheMilitiaGamer @Google nah lol, i'm just rawdogging without any online backups for my larger files atm. might end up checking out dropbox, tho their speeds are super slow on my end.

• 
  Washington Report (@Washington_Rep) reported 36 minutes ago

  @BusinessInsider 📌 Dropbox founder Drew Houston is transitioning out of the CEO role, with Ashraf Alkarmi stepping in as co‑CEO before becoming sole chief executive. Houston will shift into an executive chairman position after a transition period in which he and Alkarmi share the co‑CEO title. 🧭 Leadership Transition: - Drew Houston is stepping down after nearly two decades leading Dropbox, moving into an executive chairman role following a period as co‑CEO with Ashraf Alkarmi. - Alkarmi, previously Dropbox’s head of product and general manager of its core business, becomes co‑CEO effective immediately and will later assume the role of sole CEO. 🧩 Background on Ashraf Alkarmi: - Joined Dropbox in late 2024 after senior product roles at Vimeo, Amazon (including Amazon Freevee), and Meta. - Credited internally with making Dropbox more responsive to customers and pushing for bolder product innovation. - Will receive an annual salary of $825,000, a target bonus equal to base salary, and $12.65M in restricted stock units vesting over several years. 📉 Company Context: - Dropbox’s market cap is just over $6 billion, roughly half its value at IPO in 2018. - Competition from Google, Apple, and Microsoft has pressured its core storage business, with revenue growth slowing to under 1% year‑over‑year. - The company reported $629.5M in Q1 2026 revenue and more than 18 million paying users. 🚀 Houston’s Next Chapter: - Houston, now 43, says his next move will be entrepreneurial and AI‑focused, not retirement.

• 
  Jody (@Jody28391214234) reported 37 minutes ago

  @sarahadams @BenghaziAttacks @BentonDave28405 Same with me Sarah - running into trouble trying just to get the report from DropBox. Help.

• 
  alt guy (@0xAlternateGuy) reported 38 minutes ago

  @antirez quite suspicious this happens immediately after the Dropbox CEO steps down…

• 
  The Redeemed Artist (@Peace_Grenade81) reported 38 minutes ago

  If this app was a phone I would have thrown it across the room by now. Breakups when I use voice to text. It's broken integration with Dropbox so I can't post my memes. And this has been going on for a long time. When will this be fixed?

• 
  Isha (@VISportsTalk) reported 40 minutes ago

  @DropboxSupport Still not working. Is there an ETA for when your website and app will be operational again?

• 
  ★ Omega_ DBZ★ (@omega_dbz) reported 44 minutes ago

  Leaked! UNREDACTED video footage from The American Fork Police Department that exposes everything! Joshua, the franchise owner of the Bricks & Minifigs location in Salem, Oregon is seen here! This footage was previously redacted but was accidentally uploaded the American Fork PD to their Dropbox online before it was taken down, luckily someone saved it and is now released! #recklessben #legoscandal

• 
  Bunnie Maiiii (@imbunniemai) reported 46 minutes ago

  @JohnRai21044566 Ill!!! since Fansly having problem I can not post throu phone atm. I’ll have to get all those files to Dropbox then post on Fansly. This set will be posted in 2 days 😭😭 sorryyyy baby Im bit busy but I’ll try post as soon as I cannnn

• 
  HiPri$ (@PlayDaMac) reported 48 minutes ago

  Lil bit selling nudes Like 2015! 20$ PayPal for a Dropbox. Just login to Onlyfans

• 
  Ketsu3D🔞 | C✶mms Open 2/2 :) (@Ketsu_3D) reported 49 minutes ago

  @C3_NSFTooth Itch io could be the way to go. They've recently started walking back on several limiting NSFW things that were forced on them by payment processors. Else Dropbox and Mega are options as well, though Mega is a terrible website to use and will force their App down your throat.

• 
  Pradeep Kumar Xplorer (@ThaiKumar) reported 49 minutes ago

  Someone is regulating my upload to Dropbox 33 mb file suddenly the network is slow

• 
  Molly O’Shea (@MollySOShea) reported 52 minutes ago

  BREAKING: Merge Launches ‘Agent Handler’ Control AI Access, Tokenmaxxed $$$ Bills, & Stop Mass Data Leaks "We don't trust agents" "The second you connect it to tools, that's where everything goes wrong." OpenAI. Perplexity. Netflix. Uber. Mistral. Dropbox. JPMorgan.. all quietly run on @merge_api Co-Founders CEO @Shensi Ding & CTO @GilFeig dive into it all We cover: - MASSIVE AI Security scares are just starting - Tokenmaxxing bills - Agent Handler - Gateway routing - Winning enterprise logos - The SaaSpocalypse 𝐓𝐈𝐌𝐄𝐒𝐓𝐀𝐌𝐏𝐒 (00:00) Shensi Ding & Gil Feig, Co-Founders at Merge (01:04) Three products. One big bet (03:20) How Merge made the AI pivot (04:42) The Classic Innovator’s Dilemma (05:58) Building culture around AI (07:10) The leverage nobody’s talking about (08:52) Codex vs Claude Code (09:15) The scale nobody knew about (09:47) SaaS, Finance, and the Biggest AI Labs (10:46) Why AI companies buy differently (12:04) What AI sales actually looks like (13:04) The Fastest sales cycles in the market (14:35) Why is Cybersecurity broken (15:59) Merge's solution to agent security (19:16) Mythos, Wiz, and the GitHub Hack (22:34) 1,000 Bot signups in one hour (23:23) Real reason companies pay ransom to hackers (25:43) The State of AI Infrastructure Costs (26:41) Internal AI Governance is the next big problem (29:28) Most Popular Integrations on Merge (30:54) Big Giants are planning big moves (31:54) What does Salesforce going headless exactly mean (33:41) Agents don’t need a UI anymore (36:59) Can this AI generation actually adapt (38:25) What Merge looks for in talent (41:25) The SaaSpocalypse is real (45:03) Are AI valuations actually insane? (47:11) How Merge landed OpenAI, Perplexity, Netflix & Uber (49:02) The Metrics that actually drive the business (49:58) Biggest misconceptions in tech right now (51:55) The market is finally catching up to Merge

• 
  Lukman Aufbau (@lukmanAufbau) reported 54 minutes ago

  Dropbox tried paid ads first. Expensive. Low conversion. Stopped. Then built distribution into the product. 3,900% growth. Lesson: Test channels. Kill what doesn't pull. Double down on what does naturally.

• 
  Patrick Daniel Alpha (@PatrickDanielAl) reported 55 minutes ago

  Instead, I point Claude at the shared Dropbox link. It reads the folder structure, finds the right product, and drills down into the High Res image folders automatically.

• 
  Auntieesq (@daniell0930) reported 55 minutes ago

  @MikeJShowalter The issue is the use of the data to train models not retention. Acting as if this is the same a Dropbox is disingenuous. They will not use the data to train for non-safety issues. Non-safety issue is doing some heavy lifting there. Do they have an outline of what this means?

• 
  Blake Heron (@BlakeHer_on) reported 58 minutes ago

  @StartupArchive_ the dropbox and uber examples are the tell. scratch your own itch, ship the fix, discover a million people had the same itch.

• 
  Lazaro M. (@Lzmrtn66) reported 58 minutes ago

  @Dropbox I'm having trouble regaining access to my Dropbox account. I have access to the registered email. I request a password change, you send the password, I log in with the password, then you say you'll send an SMS to my cell phone, but that SMS never arrives.