Dropbox status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

• Sign in (38%)
• Errors (38%)
• Website Down (25%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

City	Problem Type	Report Time
Madrid	Errors	5 days ago
Conneaut	Sign in	20 days ago
City of London	Errors	27 days ago
Alpharetta	Sign in	2 months ago
Shreveport	Sign in	2 months ago
Lima	Errors	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Adel Bucetta (@adelbucetta) reported 3 minutes ago

  @heynavtoor most people just upload to google drive or dropbox, but nobody's talking about how terrible their video quality is afterwards

• 
  Sam :) (@SamB_46) reported 5 minutes ago

  $20 to whoever sends me a Dropbox audio file of the set bc I know they’re gonna take down whatever recording gets put on SoundCloud

• 
  Bark (@barkmeta) reported 9 minutes ago

  Let me explain what just happened… An AI just launched that eliminates all marketing jobs. Not some of them. All of them. SEO. Social media. Content writing. Ad creation. Brand design. Pitch decks. Community management. Reddit posts. Email campaigns. All of it. A marketing team costs $200K to $500K a year. An agency costs $10K to $20K a month. A freelance designer charges $5K per project. This does all of it. Every single function. For almost nothing. Backed by General Catalyst. Jeffrey Katzenberg. Executives from Dropbox, Stripe, and Google. $7.5 million in funding. Thousands already using it. And it has an API. Meaning other AI agents feed it work automatically. AI writes the copy. AI designs the assets. AI posts it. AI optimizes it. No human ever touches it. A full marketing department. End to end. Automated. A week ago AI replaced coders. Before that writers. Before that customer service. Now every marketing job. All at once. From one launch. Every single week another AI drops and another career becomes a subscription. And it’s not slowing down. It’s speeding up…

• 
  0xNinjachiip (@ninjachiip) reported 11 minutes ago

  2) 🟡 DePIN --- Decentralized Storage → Covered this before but kinda forgot. So wanted to revise it again. ---------------------- The problem with traditional cloud storage (AWS, Dropbox, etc) is that: → is centralized and has a single point of failure → is prone to censorship resistance Decentralized storage tries to solve that the help of blockchain. ---------------------- → How it works: Instead of storing it on servers, data gets stored on individual nodes. Nodes are storage solutions that individuals contribute. So in other words, it gets people to contribute their storage, and stores them on such devices. A common misconception is that the blockchain is used for data storage. • That isn’t the case. Its just used to keep track of whats being stored. ---------------------- → An analogy: blockchain = receipt system, where the auditor checks Node network = the actual warehouse where your stuff sits Because nodes get paid to store data, its important to verify they actually are storing it. And not taking the money while storing nothing. To verify if the files are still there, the network challenges these nodes to solve cryptographic proofs. It actively challenges these nodes randomly, so that they will be incentivized to keep the storage up and running. ---------------------- → Little more in-depth: Another key part of decentralized storage is the use of IPFS. Instead of the traditional data storage HTTP, IPFS locates content based off its unique content fingerprint. When combined with the blockchain, this allows for the protocol to retrieve the data users stored on it.

• 
  blue (@blueambiance_) reported 14 minutes ago

  @LaroTayoGaming I've gotten good use out of auto-syncing to Dropbox! I work on two devices, so it's nice to pick up from where I left off easily. I haven't encountered any issues with it, so I assume it's alright.

• 
  Raziel (@tryraziel) reported 19 minutes ago

  Drew Houston got rejected by every VC in Silicon Valley. His idea? "Another cloud storage company." The year was 2007. Dropbox was just a simple demo video of files syncing between computers. VCs said the market was too crowded — Microsoft, Google, and Apple all had cloud products. But Houston had spotted something others missed: people didn't want another cloud product. They wanted their files to just work. Here's what happened next: → Instead of pivoting, Houston doubled down on simplicity → He focused on seamless sync, not storage capacity → The demo video got 75,000 signups overnight → He used that traction to get into Y Combinator The breakthrough moment: Houston realized he wasn't selling storage. He was selling the elimination of emailing files to yourself. First investor meeting after YC: Sequoia wrote a $1.2M check. Same VCs who rejected him before suddenly wanted in. The product hadn't changed — the story had. Houston learned to position Dropbox as solving a universal pain point, not competing in cloud storage. Dropbox IPO'd at $10B in 2018. The lesson: Sometimes the market isn't wrong about your category. You just haven't found the right way to explain why you're different. What's the most rejections you've gotten on the same idea before finding the right investor?

• 
  CopySecretsX (@CopySecretsX) reported 20 minutes ago

  Dropbox spent $0 on paid advertising for 3 years. Went from 100,000 users to 4,000,000 users. Their secret? A referral funnel so good it had a 3,900% viral coefficient. For every 100 users, they got 3,900 new signups. Here's the exact strategy: The Problem (2008): Cloud storage was NEW. Nobody understood it. Competitors (Mozy, Carbonite) were spending $200-300 per customer on ads. LTV: $180 over 2 years. Math: Losing $120 per customer. Dropbox founder Drew Houston realized: "We can't afford traditional marketing. We need something different." The Insight: People don't understand cloud storage when you TELL them. They understand it when someone SHOWS them. So make USERS the marketing channel. The Referral Funnel (Launched April 2008): Step 1: Sign up for free account (2GB storage) Step 2: Get a unique referral link Step 3: Share your link THE INCENTIVE STRUCTURE: For every friend who signs up: You get +500MB free storage They get +500MB free storage Maximum: 16GB free (32 successful referrals) The Psychology: ❌ Traditional: "Invite friends" (selfish, no incentive) ✅ Dropbox: "Give your friends free storage AND get more yourself" (mutual benefit) The Results (First 15 Months): Month 1: 100,000 users Month 3: 750,000 users Month 6: 1,500,000 users Month 12: 3,000,000 users Month 15: 4,000,000 users 35% of daily signups came from referrals. The Math: Traditional paid acquisition: Cost per acquisition: $233 4M users × $233 = $932M in ad spend Actual spend: $0 Referral acquisition: Cost per acquisition: $0.29 (storage cost only) 4M users × $0.29 = $1.16M in storage costs Savings: $930.84M ROI: 80,241% But here's where it gets INSANE: Referred users were 2X more likely to become paying customers. Organic signups: Free → Paid conversion: 3.8% Referred signups: Free → Paid conversion: 7.2% Why? Pre-sold by a friend = Higher trust = Higher conversion The LTV Difference: Organic user LTV: $180 × 3.8% = $6.84 average value Referred user LTV: $180 × 7.2% = $12.96 average value Referred users = 89% more valuable The Viral Loop Formula: 100 users sign up ↓ 35 invite friends (35% participation rate) ↓ Each invitation converts at 23% (vs 2% for ads) ↓ 35 × 23% = 8 new users per 100 ↓ But THOSE 8 also invite friends ↓ Compounds indefinitely Viral coefficient: 0.08 per cycle × 48.75 cycles/year = 3.9 annual viral coefficient Translation: Every 100 users bring 390 more within 12 months. The Growth: 2008: 100,000 users (pre-referral program) 2009: 4,000,000 users (post-referral program) 2010: 25,000,000 users 2012: 100,000,000 users 2023: 700,000,000 users All from a FUNNEL, not ads. The Referral Funnel Formula: Incentive (both parties benefit) + Easy sharing (one-click) + Immediate value (instant storage) = Viral growth The Breakdown: What Dropbox DID right: ✅ Mutual benefit (you AND friend get storage) ✅ Instant gratification (storage added immediately) ✅ Visible progress (16GB max, shows how close you are) ✅ Built into product (share button everywhere) ✅ Trackable (unique links, see who signed up) What Dropbox DIDN'T do: ❌ Make it complicated (no forms or hoops) ❌ Offer cash (storage is more relevant) ❌ Limit referrals (let people go crazy) ❌ Hide the program (made it prominent) ❌ Forget the referred user (they got value too) The Same Formula Works Everywhere: Uber: Give $20, get $20 in ride credits Airbnb: Give $40, get $40 travel credit PayPal: Give $10, get $10 (their growth hack in early days) Robinhood: Give free stock, get free stock Pattern? Incentive that benefits BOTH parties + Built into product + Instant value = Exponential growth The Lesson: You don't need a $100M ad budget. You need ONE great referral funnel. Dropbox proved it: $0 in ads = 4M users in 15 months = $932M saved = $7.2B company If you want to learn how to build YOUR viral referral funnel — grab my FREE eBook: "The $1,000,000 Automated Sales Blueprint: The Hidden "Mechanism Secret" Behind My $300 MILLION+ in Online Sales — And How to Use It to Sell ANY Offer... (Even If You've Never Written a Word of Marketing In Your Life)" Comment "READY" if you want it :) ** Must Be Following + Like This Post

• 
  ZeroBANG (@Z3R0B4NG) reported 21 minutes ago

  @Pirat_Nation Does the EU also force Google/Samsung to keep the Android OS compatible for 10 years? 2013 Android 8 phone here, bit of OLED burn-in, battery still fine! Problem is Dropbox, or my Moms hearing aid config app are saying NOPE to the ancient Android 8 OS, forcing me to upgrade.

• 
  nivek lloxac (@nivekllaxoc) reported 22 minutes ago

  @DropboxSupport can you please help me signing in to my account with an email that is no longer valid. I sign in but it's sending a code to an email I no longer have access to.

• 
  Raziel (@tryraziel) reported 24 minutes ago

  Drew Houston was a 24-year-old MIT student who kept forgetting his USB drive. His solution? A file-syncing service called Dropbox. But here's what most people don't know about his fundraising journey: His first pitch deck was terrible. 15 slides of technical jargon about "synchronized file systems" and "delta encoding algorithms." VCs glazed over. The breakthrough came when he made a 3-minute demo video instead. No technical explanations. Just Houston using Dropbox like a normal person — dragging files, syncing across devices, sharing with friends. That video got him into Y Combinator in 2007. → Seed round: $1.2M led by Sequoia (2007) → Series A: $7.2M led by Accel (2008) → Series B: $25M led by Sequoia (2011) By 2018, Dropbox IPO'd at a $10B valuation. The lesson: Houston didn't pivot his product — he pivoted his pitch. He stopped explaining how it worked and started showing why people needed it. Sometimes the problem isn't your idea. It's how you're selling it. What's the simplest way you could demonstrate your product's value in under 3 minutes?

• 
  Google Juice (@Themariocrafter) reported 25 minutes ago

  @SJPascal @blephin_ MEGA was. They specifically said "**** you" to every iOS version. Dropbox was neutral, it loved 404ing stuff and other nonsense errors. Mediafire was the GOAT. The GOAT.

• 
  Nav Toor (@heynavtoor) reported 25 minutes ago

  You pay Google $10/month to store your files. On Google's servers. Where Google can read them. You pay Dropbox $12/month. On Dropbox's servers. Where Dropbox can read them. You pay Apple $10/month. On Apple's servers. Where Apple can read them. Dropbox was breached in 2024. User emails, hashed passwords, API keys, and OAuth tokens were exposed. There is a tool that syncs your files directly between your own devices. No cloud. No server. No middleman. Ever. It's called Syncthing. 81,900+ stars on GitHub. Your files go directly from one device to another. Peer-to-peer. They never touch a third-party server. Not even Syncthing's. Here's what it does: → Syncs files between any number of devices in real-time. → Peer-to-peer. No central server. Your files go directly between YOUR devices. → TLS encryption with perfect forward secrecy on every connection. → Every device authenticated with a strong cryptographic certificate. → Works over LAN and internet. No port forwarding needed. → Selective folder sharing. Sync different folders with different people. → File versioning. Deleted or changed something? Roll it back. → Runs on Windows, Mac, Linux, Android, FreeBSD, Solaris, and more. → Web dashboard to monitor everything from your browser. → No account. No sign-up. Install it. Share a device ID. Done. Here's the wildest part: There is no Syncthing server. There is no Syncthing cloud. There is no company storing your data. The protocol is open and documented. There is nothing between your devices except an encrypted tunnel. Google has shut down 293 products. Dropbox has been breached. iCloud photos have leaked. Every cloud service is one policy change away from scanning everything you store. Syncthing can never shut down your files. Because your files were never on their servers. Dropbox Plus: $12/month. $144/year. Google One 2TB: $10/month. $120/year. iCloud+ 2TB: $10/month. $120/year. Syncthing: $0. Unlimited devices. Unlimited storage. Your hardware. Your files. Forever. 349 contributors. 464 releases. 5,000+ forks. Battle-tested since 2013. Run by the Syncthing Foundation. A Swedish non-profit. MPL-2.0 licensed. Open protocol. Peer-to-peer. Free forever. 100% Open Source.

• 
  liv (@sophaaachi) reported 25 minutes ago

  @kasandraalexis_ I think the smallest, 128GB. I don't store much on their and don't use a lot of apps so I haven't ran into a problem except with photos, and that's just from the cloud in general. I have 3TB with Dropbox, so I don't get high storage devices lol.

• 
  avrl ☘ (@avrldotdev) reported 26 minutes ago

  3. The Sync Engine (Watcher) The Dropbox client uses a "File System Observer" Local Side: It detects a change as you hit Ctrl+S. Server Side: It uses a "Long Polling"/"HTTP/2 Stream" connection. The server keeps a connection open to your phone/laptop. As the metadata changes in the DB, the server "pokes" the other devices to start fetching the new blocks.

• 
  njm ⚡️🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿⚡️ (@nathan_j_morton) reported 29 minutes ago

  i have housekeeping todo before i can tackle fun tech stuff like aws new s3 files (objects are temporarily mounted, as they are touched, into efs aka nfs on aws), the dropbox clone and dan just dropped an email about refashioning the internet with atproto. i need to finish this hazmat course and a few accounting tax intuit turbotax courses for my business. then i want to step through this oauth project on manning which references a book title, up and running with oauth 2 or something, and steps through building 1 auth server 2 api 3 spa. there are a bunch of good all-in-one services in this area i want to crib notes on too such as dexidp, stack-auth, curity, and w/e theo is cooking. he likes better-auth iirc.

• 
  𝕯𝖊𝖘𝖙𝖎𝖓𝖊𝔂 🦋 (@OnAirDestiney) reported 29 minutes ago

  Dropbox is moving painfully slow tonight. 😫

• 
  Some UK Tesla Guy (@SomeUKTeslaGuy) reported 30 minutes ago

  Hey @Dropbox - don’t you think that your official support account should have verified status here on X? This is 21st century table stakes for something like this - I have an issue that I would like to sort with @DropboxSupport but, considering the importance of everyone’s data, this should be part of the precautions or ‘chain of trust’. Please get this sorted - I’ve been waiting 40 minutes and counting for a chat agent on the website too! 😤

• 
  Jeff Fritz (@csharpfritz) reported 35 minutes ago

  @saltnburnem Buddy... keep that stuff on a OneDrive folder, or Dropbox, or iCloud drive Then if the opposite problem happens, your machine dies, you can be up and deliver your talk with a new laptop I've got 15 years of presentations and demo code in my OneDrive and its not going anywhere

• 
  🎀allison ₊˚⊹ᰔ (@afiqahwing) reported 37 minutes ago

  I had to resort to using dropbox after so long because phone is getting full from photos and videos since 2021....💀but the upload is kinda slow how do i speed this up

• 
  Ammanichanda (@Arkasiraee) reported 38 minutes ago

  @anvisha The breakdown to see what this really means, An AI just launched that eliminates all marketing jobs. Not some of them. All of them. SEO. Social media. Content writing. Ad creation. Brand design. Pitch decks. Community management. Reddit posts. Email campaigns. All of it. All these jobs are going away. A marketing team costs $200K to $500K a year. An agency costs $10K to $20K a month. A freelance designer charges $5K per project. This does all of it. Every single function. For almost nothing. Like 10% of the cost. Backed by General Catalyst. Jeffrey Katzenberg. Executives from Dropbox, Stripe, and Google. $7.5 million in funding. Thousands already using it. And it has an API. Meaning other AI agents feed it work automatically. AI writes the copy. AI designs the assets. AI posts it. AI optimizes it. No human ever touches it. It just gets better and better with time and eventually the curve will be even tough for humans to read. A full marketing department. End to end. Automated. A week ago AI replaced coders. Before that writers. Before that customer service. Now every marketing job. All at once. From one launch. Just one AI as of now. Every single week another AI drops and another career becomes a subscription. And it’s not slowing down. It’s speeding up You are less relevant with each passing minute.

• 
  nancy (@veilofbeing) reported 43 minutes ago

  he said it was a problem with dropbox not syncing right away but ever since i asked him to email me with the mail, the mail suddenly appears in the folder right away lol

• 
  Mutt (@MuttMetaX) reported 43 minutes ago

  Let me break this down. An AI just launched that replaces every marketing job. Not some. All of them. SEO. Social media. Content. Ads. Branding. Pitch decks. Community management. Reddit posts. Email campaigns. Everything. A marketing team costs $200K–$500K a year. Agencies charge $10K–$20K a month. Freelancers $5K per project. This AI does all of it—for almost nothing. Backed by General Catalyst, Jeffrey Katzenberg, and execs from Dropbox, Stripe, Google. $7.5M in funding. Thousands already using it. It has an API. Other AI agents feed it work automatically. Copy is written, assets designed, posts scheduled, campaigns optimized. No humans required. A full marketing department, end to end. Automated. A week ago AI replaced coders. Then writers. Customer service. Now marketing. All at once. With one launch. Every week another AI drops. Another career becomes a subscription. And it’s not slowing. It’s accelerating.

• 
  Muhammad Usaid (@MuhammadUs12678) reported 45 minutes ago

  Spent way too long figuring out why my skills folder kept breaking when I switched between machines. The fix was so obvious I felt stupid. Here's the problem. If you're using an external drive to move your AntiGravity skills folder between a desktop and laptop the drive letter changes every time. F: on your desktop. D: on your laptop. AntiGravity can't find the path. Skills stop loading. Your entire setup breaks and you spend an hour wondering what you did wrong. The fix is two steps. First move your skills folder to Google Drive or Dropbox. Not the external drive. The cloud. Second create a Symbolic Link on both machines. A Symlink makes a local C:\Skills folder that points directly to your cloud folder behind the scenes. AntiGravity always sees C:\Skills. Clean. Consistent. Never breaks. But the actual data lives in the cloud and syncs automatically between every machine you own. No plugging in drives. No broken paths. No "why is this not loading" moments at 11pm before a client call. Your brain travels with you now. Not with your hardware

• 
  the SE (@theSEalpha) reported 50 minutes ago

  Cloudflare 2026 Threat Report: brute force is fading. Attackers exploit trusted tools — Google Calendar, Dropbox, GitHub — to move laterally. They call it "living off the XaaS." Record 31.4 Tbps DDoS. Session token theft surging. The perimeter isn't the problem. Trust is.

• 
  iamAaruna (@arronnes) reported 51 minutes ago

  Tired of wasting hours hunting files across drives? Fix: Dokkio unifies Google Drive, Dropbox, OneDrive + more in one AI-powered search. Upload once → ask natural questions → get instant answers with sources. Result: Cut research time 70%. 🔥

• 
  Creative Cyborg (@creativ_cyborg) reported 52 minutes ago

  @thevelvetmonke @fortelabs @tloncorpbot The graph does move with the docs. The graph is the set of links embedded in the documents. I've moved my vaults around from one folder to another, from Dropbox to a regular folder to use Sync, and had no trouble with any of it. That I tell Claude to move the vault and wait a couple of minutes for the move to complete might explain why I find it so easy, but I see no reason to do it in any other way.

• 
  Ryan McCain (@rmccain_cns) reported 53 minutes ago

  Shadow IT used to mean employees running Dropbox without IT approval. Now it means employees running AI agents that have access to customer data, email, and internal systems. Same problem, different stakes. The liability exposure is not comparable.

• 
  Gregor (@bygregorr) reported 53 minutes ago

  @rseroter @Dropbox Dropbox still at 87GB before the fix is wild. Mono repo size creep is silent until someone's waiting an hour to clone on day one.

• 
  Michael Hartl (@mhartl) reported 54 minutes ago

  For the billionth time @Apple is failing to properly sync my files across devices. It’s hard to believe iCloud is still so incompetent after so many years. I’m sure it’s not a trivial problem, but @Dropbox gets it right every single time. Surely isn’t too hard for Apple?

• 
  Rashford Eyo of Jeje Group (@rashfordeyo) reported 55 minutes ago

  2. Solve a problem that hurts. Dropbox got its first 5,000 users from a simple demo video. They didn’t have a following, just a pain point worth talking about.