Dropbox status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

• Errors (50%)
• Sign in (38%)
• Website Down (13%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

City	Problem Type	Report Time
Bournemouth	Sign in	16 days ago
Paramaribo	Errors	1 month ago
Bogotá	Website Down	1 month ago
Auxerre	Errors	1 month ago
Salt Lake City	Sign in	2 months ago
Madrid	Errors	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  zerohedge (@zerohedge) reported 3 minutes ago

  *DROPBOX CEO DREW HOUSTON TO STEP DOWN: CNBC

• 
  Isha (@VISportsTalk) reported 3 minutes ago

  @Dropbox Is your website down? Can't create new folders. Is everyone getting this error?

• 
  kelsey (@kelsscarlet) reported 5 minutes ago

  i knowwwww somebody gotta be down to pay $100 for my dropbox folder w 770 files 👀 mommy needs gas to go to portland for a concert tn

• 
  Informed Choice 🇦🇺🇺🇸🇮🇱 (@DoreyMeryl67438) reported 9 minutes ago

  @DropboxSupport I have been trying to contact support unsuccessfully. It seems that my account has been deactivated by accident when another account linked to it was cancelled. I would love to hear back on how to fix this issue. My account was recently renewed so should be there. Thanks

• 
  ✨️Ascendant (@ascendant32) reported 11 minutes ago

  yo laptop people, is 2tb of ssd necessary on a laptop these days or is 1tb enough? assuming 32gb ram i work w huge datasets sometimes as for storage needs i use dropbox so it's never been an issue but sometimes loading datasets can be an issue bc not enough ram lol

• 
  Elyas (@ElyasAlemi) reported 11 minutes ago

  @drewhouston @Dropbox big call. the co-ceo move forces the operating-system rewrite a single ceo can postpone forever. as a 17yo technical co-founder still 1 month into a saas, the thing i'm curious about is what the first conversation looked like. did you go in with the structure already drafted, or did it surface from a problem you couldn't both keep solving the old way?

• 
  Logan Radcliff (@GTDCANI) reported 15 minutes ago

  Omg OneDrive is terrible! Do better @Microsoft ! Trying to download a folder with 1000 files. OD zips, downloads, says complete. I end up with 5% of my files. Never this issue with Google Drive or DropBox.

• 
  Lagoon Labs (@LagoonLabsMv) reported 18 minutes ago

  Dropbox founder Drew Houston is stepping down as CEO, moving to executive chairman. Stock dropped 2.3% on the news. His next move? He's eyeing the AI space - 'credit card alerts for my Cursor token spend.'

• 
  Gretchen Casey (@SheWhoCarries) reported 22 minutes ago

  @Dropbox Ending Formswift? Say it ain't so. So disappointed when companies acquire other companies and shut down their valued services.

• 
  Shubh (@TheSuperEng) reported 27 minutes ago

  For the past months, tech layoffs have tormented the internet. I studied the biggest layoffs and found the major reasons. Let's look at the layoffs first: 1. Meta: 11,000+ employees / 13% Meta admitted it overestimated post-Covid growth. Revenue slowed, costs were high, and the company moved toward becoming leaner. 2. Google: 12,000 employees / around 6% Google said it had hired for a different economic reality and needed to refocus resources toward its biggest priorities, especially AI. 3. Microsoft: 10,000 employees / less than 5% Microsoft said customers were optimizing digital spending after the pandemic boom, while the company shifted investment toward strategic areas like AI. 4. Amazon: around 30,000 roles / nearly 10% Amazon cut corporate jobs to reduce bureaucracy, improve efficiency, and restructure around AI and faster decision-making. 5. Salesforce: 10% of workforce Salesforce admitted it hired too aggressively during the pandemic and had to resize after customer spending slowed. 6. Spotify: 17% of workforce Spotify said growth had slowed, capital had become expensive, and the company needed to become more efficient after years of heavy investment. 7. Twitter/X: Around 3,700 employees / nearly 50% After Elon Musk’s takeover, Twitter cut roughly half its workforce to slash costs after a massive drop in ad revenue. 8. Snap — 20% of workforce Snap cut jobs after revenue growth slowed sharply. It also shut down non-core projects like games, Originals, and the Pixy drone. 9. Intel: 15,000 roles / around 15% Intel cut jobs because costs were too high, margins were weak, and the company needed a $10B cost-saving plan to stay competitive. 10. Dropbox: 528 employees / 20% Dropbox said demand had softened, the org had too many layers, and it needed to shift focus toward newer growth areas, like AI products. All these layoffs were majorly because of: 1. pandemic overhiring 2. slower revenue growth 3. higher interest rates 4. pressure to improve margins 5. companies cutting management layers 6. money shifting toward AI infrastructure This is majorly conflicting with the idea that AI automation is taking everyone's job. There is absolutely no evidence that AI has caused massive layoffs because of "automation."

• 
  11B_geek_w_gun (@11B_GWG) reported 27 minutes ago

  @wtfcetialpha5 @sarahadams @Dropbox I'd argue a self-hosted ssh server and DDNS service is more "free" depending on your technical ability to setup. But there are advantages to Proton Drive. Both are viable solutions.

• 
  Sara (@monamouroui) reported 30 minutes ago

  @SlmnMANUTD @WindowsLatest I didn't care about updating to the latest build. I cared about how Windows 11's AI deleted my Dropbox files from not only my desktop, but Dropbox itself! I managed to find them in DropBox's web Deleted Files folder and recover them. On top of this Windows decided to move all of my files that were on my hard drive to One Drive without my permission. And in the process of doing so created multiple subfolders D: OneDrive/My Documents/OneDrive/My Documents/OneDrive/My Documents/OneDrive/My Documents/OneDrive/My Documents/OneDrive/My Documents/OneDrive/My Documents/OneDrive/My Documents/OneDrive/My Documents/OneDrive/My Documents/OneDrive/My Documents/etc I brought it over the BestBuy to repair the OS because there were other problems, so I cannot tell you how many layers I had to click through to get to my actual documents. I was able to recover the apps that we affected by the update (ScanSnap, Adobe Illustrator, Acrobat, etc) doing a System Restore. But that didn't help with my files.

• 
  Rebecca Allen (@silentnomore314) reported 30 minutes ago

  that they took over ran up charges did god knows what and locked me out. 900 in dropbox charges during a free trial they locked me out of they are all in big big big trouble but your handler is forcing them to lie perjue and the way he is forcing them to blow their covers wow

• 
  Commonwealth Sentinel (@CwealthSentinel) reported 32 minutes ago

  Intruders spent five months inside a stock exchange executive's email, copying it out slowly and hiding in normal Dropbox and OneDrive traffic. No software flaw, so no patch could fix it. When there is nothing to patch, watching is the defense. Know what normal looks like.

• 
  Rebecca Diamond (@rebeccardiamond) reported 33 minutes ago

  @p_ganong I’ve had this problem too. When I’m editing with Claude, edit manually directly in the .tex file locally on your machine through overleaf-Dropbox sync. Then you and Claude are both working locally.

• 
  latina🌹🌺🌸 (@latinaqtvk) reported 35 minutes ago

  Who’s down to get my mage Dropbox for 5$ today 📍

• 
  J. (@munchivelo) reported 35 minutes ago

  track back to just over a year to now. i'd built an automated ecommerce flow that took a whole store end to end. seo would research trends, products, and map those into .js scripts which would launch prompts that read those research files. that would feed an image gen prompt which created designs, set to specific standard. i'd generate them, and then ANOTHER prompt, would check the images, score them with a criteria, and either move them to an accepted folder, or move them to an archive folder. the accepted folders, would automatically fire a script which would open photoshop, map the image to smart layers, in a 'product shot' template i'd made, and then export all of the final product shots to another folder, and then exported the flat designs which would be used for the products. another script took the product images, did visual lookups, generated all product descriptions, renamed the images and generated the seo text. it ran optimizations locally via a jpegoptim and oxipng script. it then uploaded them to dropbox, and via API, would generate a dropbox link map. i had one barebones csv template, which i'd run a ps1 script through to map json files into the csv rows, and insert the dropbox link map. all my images, links, followed the exact same slugs, so it turned 2 hours of manual work into a 5 second bulk rename and insert. it then converted that csv into json, which then itself converted that json into ld-json for product rich listings. ai would write the product description based on a dataseo keywords, and googletrends json file that would run on every product type. collecting keywords for that specific product. it also formed it around brand profiles, copy guides and other things. this was sonnet 3 days, GPT 4.0 days, and it STILL wrote great copy when it had the right guidance. in the .js file, i'd replace all em dashes with a hyphen if they ever appeared. i built a custom product uploader, built my own php plugin which synced to local .js files and connected via rest. it was (and still is) one of the best wc product uploaders that exist, as it completely resets filterlookups only for that product, and is lightning fast because i upload it directly into woocommerce rows from json. no importers, no wordpress malarkey, or WC rest needed. it was 50x faster than wc's own CSV import. the images would be uploaded via ftp, and then on detection, would sync those to the media library, and i'd upload the image meta from the seo run, so they all had captions/alt text etc. it took what would be 3-5 hours of manual work per product, and congested it into a 2 minute image to fully live product system. after that, i'd export sales data, the ai was constantly learning, sales data feeding back to files, which would then teach the ai what products work, what doesn't. what copy worked, what copy didn't. that would then flow back into the original source files which told the ai what images to gen and what products to launch. all of it was local on my pc. i wasn't selling an saas. it was just something that worked for my very particular setup. the thing about it is; i built that mostly with GPT 4.0 and a little bit of 3.5! mostly copy and pasting code manually from the chats in chatGPT. all the plugins, the php, everything. then some of it got improved inside vscode back on the old original copilot plans, when $10 used to last you an entire month of none stop coding. this was before n8n, before agents were even a thing. all of that I built very specifically for myself, local, syncing folder to folder, json file to json file. python scripts watching files, and .ps1 files that would follow up with other .ps1 files, which launched .js files which contained prompts for AI, and hitting the openAI API's whenever I needed the AI layer. eventually i built a terminal tool, which would allow me to run the scripts from the terminal, and i'd manually type in the slugs for which products i wanted processed. all files would sit in specific folders, and scripts would do the rest. i was so excited about that, giving my terminal app a shortcut icon and putting it onto my taskbar. that was a year ago. fast forward to now. the game has changed so much. ANYTHING and i mean anything is possible now. people 'new' to codex, and CC etc don't know how good they have it. but i've had this ******* idea for so long, to build a fully automated, self learning ecom business, that launches products end to end based on it's own research, writing, and growth, but the complexity of it previously , and being busy with life, it never got finalized. the secret is i sync it via etsy too, but they're API keys take FOREVER to aquire, but built my own etsy system, product uploader, which runs across 7 different stores. however, now, i've finally been building the replacement for it. i'll be able to run that exact same system, except this time through a full app, with a canvas, and agent systems instead of .ps1 scripts. not to say i won't run scripts; they're an integral part of any automated workflow, but now it has superpowers, and it can do so so so much more. all the ideas I wanted to do, automated, fully, end to end. not only that, but i moved away from woocommerce entirely. instead i just built my own website builder, which is also fully automated end to end. my brand profiles, my artwork system? i'm still using those, just for more things. now i can launch 50 brands just like it, running the same system, all in about 5 minutes. whether it's saas, local service, or online ecom. i also built an ai automated ad builder. it takes my brands images, or generates images. i've got background removers, and full skills and agents which fully generate the ads for me. it mixes all that into seedance videos, and posts in logos etc. now i take those image/videos, and build instagram, tiktok, facebook vids, generate descriptions, and upload them automatically. it has an every growing library to source from, templates to use, and the system derives right with the websites, so all themes/styles match precisely to the brand. this is why it's so great building for yourself. the amount of reusability you get with it, the fact it's free forever, can never be beaten. none of these saas companies get it. and they're heading in the wrong direction. we could already DO half of what these companies are doing. my own personal SEO system, which i built for my automated web builder, is already 10x better than any yoast, rankmath etc. i skip expensive ahrefs, semrush, and just rebuild their services myself, using API, which is 100x cheaper. except this time it FEEDS my system, and i don't need to lay a finger on it. nobody cares about these little one off apps that won't exist in a year. they're either failing to see the future, or they're hoping for an early exit before they know the dominos start falling. people will want PRIVATE systems. all speaking to each other. not 1200 integrations and 1200 invoices to send to, that don't even have a ******* brain. i'm not selling anything yet. but if you're interested in seeing how i think about automation, then stay a while and listen. the tool i'm building will absolutely help you too. but i'll be honest. i'm actually quite scared to release it, solely down to how powerful it is. not many people do it like i do, and i'm finally on here to tell the world.

• 
  Arythick-Ft$🍑💦 (@feyza_esnkya) reported 35 minutes ago

  Hold my head down on the **** till I can’t breathe! 😩🍆 Full video available on Dropbox 🔥👀

• 
  SCRIBEMOON (@SCRIBEMOON) reported 36 minutes ago

  Ok great. What do we do. What can we do. I was told We were the problem, the people who vote on Election Day, we made things go slowly. VOTE EARLY THEY SAID. I voted on May 13 via dropbox. STILL NOT COUNTED. I doorknocked for Spencer. Only threatened once- by a Cedars Sinai young white female doctor. The CORRUPTION is too overwhelming. We need FEDERAL INTERVENTION!

• 
  alt guy (@0xAlternateGuy) reported 38 minutes ago

  @antirez quite suspicious this happens immediately after the Dropbox CEO steps down…

• 
  Gavin (Owner 67 Designs) (@67Designs) reported 39 minutes ago

  @DumbMoneyCapitl That could be argued, sure. But it misses the bigger picture. The real issue isn’t whether Jim and SCS have a working Dropbox—they clearly do. The problem is that VC funds are desperately hunting for places to deploy all their capital, and businesses like this simply can’t deliver the returns those funds require because of their heavy capex profile. It’s a classic square peg in a round hole from a funding and returns standpoint.

• 
  Jesse Meyers (@jmbase) reported 47 minutes ago

  @VISportsTalk @Dropbox I was able to get the web interface to load by switching to a VPN. Before that it was showing a 500 error. Desktop app on Mac is still not connecting. Dropbox status page doesn’t show any issues.

• 
  Isha (@VISportsTalk) reported 50 minutes ago

  @DropboxSupport Still not working

• 
  Harman (@itsharmanjot) reported 53 minutes ago

  Open source NotebookLM alternative with no data limits and AI agents. Same idea as Google's NotebookLM. Same chat-with-your-docs. Same podcast generator. Same cited answers. Except this one has no source limit, no notebook limit, no 200MB file cap, and no Google login. It's called SurfSense. Google NotebookLM vs SurfSense: - Sources per notebook: 50 to 600 → Unlimited - File size cap: 200MB and 500K words → No limit - LLM choice: Gemini only → 100+ models via LiteLLM - Local LLMs: Not allowed → Full Ollama and vLLM support - Self-host: No → Yes, one Docker command - Price: $0, $19.99/mo Pro, or $249.99/mo Ultra → $0 forever Here's the wildest part: It connects to 27+ sources Google can't touch. Notion. Slack. Linear. Jira. GitHub. Discord. Dropbox. OneDrive. Gmail. Confluence. Obsidian. ClickUp. Microsoft Teams. Airtable. Your entire work life, indexed once, searchable from one chat box. 14.4K GitHub stars. 1.4K forks. 6,232 commits. Apache-2.0 license. One honest note: the README says it's not yet production-ready and still being actively developed. But it already does more than NotebookLM does, and the gap is widening every release. This is what NotebookLM should have been from the start. Repo in the first comment.

• 
  Harshita Renee (@harshitaxmars) reported 55 minutes ago

  Despite me having proven him wrong about the exact requirement table issue he pinned on me as a “it’s her problem, shut her up” (Dropbox has the scoresheet proving I was not out of line, they were), I don’t think he can ever be wrong. That is just technical error on his part.

• 
  AJ (@ce_aj100) reported 56 minutes ago

  @SsharmaKirti Maybe isse ek project bnalo... redundant file storage ( across various apps like dropbox, gdrive and local server ). And add video streaming capabilities based on the fastest avalable ( calculated dynamically ) service. I made this couple of years ago, but for different tasks

• 
  TeX64 (@TeX64AI) reported 57 minutes ago

  that's a sync-direction race: your web edits haven't reached the local Dropbox copy yet, so Claude overwrites a stale file. nothing's lost though, Overleaf's History menu keeps every version to restore from. fix: let Dropbox finish pulling before Claude edits.

• 
  lonesome cowgirl lex (@besosprincessa) reported 59 minutes ago

  Who is down to add to their Dropbox link? 👀👀👀 shoot me a message with your budget and want you wanna see!!

• 
  Detroit Media Magazine (@detroitmediamag) reported 59 minutes ago

  @DropboxSupport I don't know who's running this page but you need to fix the glitch that is going on with your latest update. My Dropbox app worked just fine up until your latest update which was about three or four days ago. Maybe even two days ago. I heavily rely on your services and I need access to my account ASAP. There is nothing but a black screen when I open up my Dropbox app hopefully somebody can get back to me with this problem and hopefully one of your technicians gets to work on your end.

• 
  Hospital Hell (@HospitalHell) reported 59 minutes ago

  @SteveHiltonx The mostly mail-in/dropbox election system in California is painfully slow, but that doesn’t make it in any way fraudulent.