Dropbox status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

• Sign in (44%)
• Errors (44%)
• Website Down (11%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

City	Problem Type	Report Time
Paramaribo	Errors	15 days ago
Bogotá	Website Down	15 days ago
Auxerre	Errors	15 days ago
Salt Lake City	Sign in	18 days ago
Madrid	Errors	1 month ago
Conneaut	Sign in	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kuramichan (@Kuramichan7) reported 6 minutes ago

  @DropboxSupport I tried both on every browser AND the app on phone. It just gives me errors when I try to delete anything or upload anything. It's a problem on YOUR end, please fix it. I was able to upload stuff just a few moments ago until this issue started!

• 
  RealHD (@Purified_HD) reported 15 minutes ago

  Update: I was able to get the download link the mod was using to pull the .exe on launch taken down through Dropbox. It won't stay down for long, but it throws a wrench in their operation for now.

• 
  Red (@rubelr44) reported 16 minutes ago

  you're paying google $10/month to sit in their server room. dropbox gets $12/month. apple gets $10. the kicker? they can all see your stuff. and when dropbox got breached in 2024? emails, passwords, and tokens were just... out there. there’s this tool called syncthing and it’s honestly kind of a cheat code. no cloud. no company servers. no middleman watching you. it just syncs your files directly between your own devices. peer-to-peer. it's got like 81k stars on github so it’s legit. here is why it wins: direct sync: files go from your phone to your pc. they never touch a 3rd party. privacy: encrypted with tls and crypto certificates. zero friction: no accounts. no sign-ups. just install it and share a device id. everywhere: works on windows, mac, linux, android... even solaris if you're into that. safety net: it has file versioning. if you accidentally delete something, you can just roll it back. the wildest part is that syncthing isn't even a company. it's a swedish non-profit. there is no "cloud" to shut down. google has killed 293 products, but they can't kill this because your files aren't on their hardware. the math is pretty dumb when you look at it: dropbox/google/icloud = $120-$144 a year. syncthing = $0. unlimited storage. unlimited devices. it's been around since 2013 and it's 100% open source. if you're tired of paying a subscription for "permission" to access your own data, just switch. your hardware. your files. forever.

• 
  Neural Insights (@neural_insights) reported 16 minutes ago

  Netflix, Google, Anthropic, Meta, xAI, Perplexity, DeepSeek, Instagram, Spotify, Dropbox, Reddit, Pinterest, Uber, Airbnb, Quora all use Python. But sure—Python is “too slow” for your project.

• 
  mark rigdon (@markrigdon) reported 16 minutes ago

  @Dropbox Been a dropbox user since 2009. But I’m now starting to question after 17 years if we can actually use this service reliably because we’ve now been trying to recover a botched sync across four business computers for five days now and three separate dropbox support people that have yet to actually fix the problem. they can’t even seem to figure out what the problem is across the three of them as they pass the buck. it’s making Dropbox look completely incompetent, which is bad. We just need all the files restored between a certain time that were deleted. But here we are five days in and can’t get anyone at Dropbox to actually do that. We can’t do it manually on our side because it’s simply too many files and we don’t even know what’s missing. come on guys can someone actually interact with me in real time, it’s bad enoug that Backblaze told us out of the blue that it stopped backing up Dropbox as a corporate decision as of April 17 without even telling us so I can’t grab from our back up to restore this absolute mess that completely stopped our business from using Dropbox for the last five days. can someone respond in real time so we can get this taken care of pretty please?

• 
  Anirudh Sharma (@anirudhology) reported 17 minutes ago

  @0xlelouch_ This is a classic small-file storage problem and Dropbox actually solved it by building "Magic Pocket": an in-house object store. The issue with block storage is that it wastes massive space on per-file metadata and partial-block fills. For 10B files, this overhead can cost up to $ 90K/month. Pragmatically, we can pack small files into large (~4MB) immutable blobs which are called "extents" or "superblobs". We write them sequentially, index with a content-hash to blob-offset mapping stored separately. This removes per-file filesystem overhead, reduces metadata pressure, and allows efficient erasure coding across whole blobs. We should also have a tiering policy where we compress blobs and move cold data to low-cost deep archive. Dedup at file level can also be incorporated. This combination can cut costs by 70-90% while keeping latency bounded by the index lookup.

• 
  ZeroBANG (@Z3R0B4NG) reported 18 minutes ago

  @Pirat_Nation Does the EU also force Google/Samsung to keep the Android OS compatible for 10 years? 2013 Android 8 phone here, bit of OLED burn-in, battery still fine! Problem is Dropbox, or my Moms hearing aid config app are saying NOPE to the ancient Android 8 OS, forcing me to upgrade.

• 
  Aina (@Aina_Ai2) reported 18 minutes ago

  Then the conversation took a turn. The technician pulled up Activity Monitor and showed him something: 23 apps were running in the background that the customer didn't have open. Adobe Creative Cloud. Spotify. Slack. Microsoft AutoUpdate. Dropbox. Google Drive sync. Three different "helper" apps installed during printer setup years ago. Each one was consuming small amounts of CPU, RAM, and battery cycles 24/7. The technician's words: "Your MacBook isn't slow because it's old. It's slow because it's running 23 jobs nobody hired it to do." System Settings → General → Login Items → look at the lists under both tabs → remove anything that doesn't need to launch automatically. The customer removed 18 of them on the spot.

• 
  Aakash Gupta (@aakashgupta) reported 26 minutes ago

  In April 2024, Dropbox disclosed that one compromised service account had given an attacker access to every active Dropbox Sign user's email, phone number, hashed password, API keys, OAuth tokens, and MFA data. Plus the names of everyone who had ever signed a document through the platform without even making an account. Syncthing has been around since 2013 and that breach is structurally impossible against it. 82,000 GitHub stars. MPL-2.0 license. Maintained by a Swedish non-profit foundation. Written in Go. The architecture is the whole product. Every device gets a cryptographic certificate. Traffic is TLS-encrypted end to end. Files move directly between machines you own through the Block Exchange Protocol. No central server gets compromised because no central server exists. Turn off the optional discovery and relay services and Syncthing has zero connection to anyone else's infrastructure. The reason cloud sync keeps producing breaches like the one above is structural. Centralized storage requires a single high-value target. The property that lets you log into Dropbox from a hotel computer is the same property that exposed every user when one service account fell. The convenience and the vulnerability are the same feature. Syncthing trades that property away. The cost is real. Both devices need to be online for sync to happen. There's no web UI you can hit from a borrowed laptop. No shareable link to text a friend. For most people that's a dealbreaker, which is why most people have never heard of Syncthing despite 13 years of open development. For files you actually care about, understand what the $120/year subscription is paying for. Storage at scale is close to free. The price covers an account, a server, a database, and a team that has to keep all three secure forever. The same surface area that made the 2024 breach possible. Dropbox can read your files. So can Google. So can Apple. Their architecture requires it. Syncthing literally cannot. Its architecture forbids it.

• 
  Ravi Joseph (@rjkarmayogi) reported 27 minutes ago

  @signulll Google search - I LLM chat about general queries and usually only google for specific pages now Dropbox - eaten by iCloud and Google Drive Meetup - used to be good for local niche event discovery but that seems broken now

• 
  JayBlake (@punishedMTL) reported 30 minutes ago

  @jimmy_dore Netflix has data centers. So does Dropbox, and cloud flare. Data center does not equal surveillance. It boils down to who owns and operates it.

• 
  𝓅𝓇𝒾𝓃𝒸ℯ𝓈𝓈 𝓵𝓾𝔁💗👑 (@payprncslux) reported 30 minutes ago

  got a new phone & laptop now I can’t login to my dropbox because I don’t have my old devices .. fml

• 
  Awooingenjoyer (@AwooingEnjoyer) reported 33 minutes ago

  Nah, the dropbox is broken, go speak to Cathy.

• 
  _brettam (@_brettam) reported 34 minutes ago

  @jjacky I don't see the problem. Everyone who has a Facebook probably doesn't care much about privacy anyway. And if not Facebook, most have DropBox, OneDrive, or ICloud. They all have access to the photos you upload.

• 
  m ⋆｡°✩ (@ascaIons) reported 36 minutes ago

  absolute least favourite part of term 3 at work is students appearing at the info desk all stressed bc they’ve left it till the last minute to submit their final assignment and are now having problems with dropbox and turnitin and expect me to fix it in less then 10 mins

• 
  Peter Flowers (@peter_smb) reported 37 minutes ago

  @levelsio The real magic will be the second part. I used to pay for an app called FileThis that would automagically download statements to a Dropbox folder. They shut down. Saved hours each month - need to vibe code a replacement!

• 
  avrl ☘ (@avrldotdev) reported 37 minutes ago

  3. The Sync Engine (Watcher) The Dropbox client uses a "File System Observer" Local Side: It detects a change as you hit Ctrl+S. Server Side: It uses a "Long Polling"/"HTTP/2 Stream" connection. The server keeps a connection open to your phone/laptop. As the metadata changes in the DB, the server "pokes" the other devices to start fetching the new blocks.

• 
  Simon Bates (@RobotDoggy69) reported 37 minutes ago

  I don't know what's going on with Dropbox and my Mac at the moment, but it just won't stay running. I assume it's another apple update that's causing this headache. For two such big firms to give its clients such problems is seriously ****** up.

• 
  Isha (@VISportsTalk) reported 42 minutes ago

  @Dropbox Is your website down? Can't create new folders. Is everyone getting this error?

• 
  Miranda Fernandez 📍ELP (@erotiqlibrarian) reported 43 minutes ago

  I re-uploaded videos to Dropbox. Everybody has 24 hours to download before I take them down to remedy Dropbox deleting them.

• 
  Kalshi Finance (@Kalshi_Finance) reported 45 minutes ago

  JUST IN: Dropbox CEO Drew Houston to step down

• 
  Gavin (Owner 67 Designs) (@67Designs) reported 48 minutes ago

  @DumbMoneyCapitl That could be argued, sure. But it misses the bigger picture. The real issue isn’t whether Jim and SCS have a working Dropbox—they clearly do. The problem is that VC funds are desperately hunting for places to deploy all their capital, and businesses like this simply can’t deliver the returns those funds require because of their heavy capex profile. It’s a classic square peg in a round hole from a funding and returns standpoint.

• 
  BlackhillsEd (@blackhillsed) reported 49 minutes ago

  @SgtJulier1776 @CoffeeBlackMD I would suggest @HunterEsoteric Go to his website, sign up for the emails and look at his resources. He is on YT (Taken down before) and Spotify. Once you get the 1st email go to the bottom of the page and get the complete Dropbox vids. Get his cheatsheet as well!

• 
  Abhishek Singh (@0xlelouch_) reported 54 minutes ago

  A good system design interview question for a Senior/Staff Backend Engineer is: Design Dropbox. At first, Dropbox looks like a simple file upload and download system. User uploads a file, we store it, and later they can access it from another device. But the real complexity is not uploading one file. The real complexity is sync, conflict resolution, versioning, permissions, large file handling, offline changes, metadata consistency, deduplication, and making the system feel instant across laptops, phones, and web. I would start by breaking the system into two major parts: file content and file metadata. File content means the actual bytes of the file. Metadata means file name, folder path, owner, size, checksum, version, permissions, timestamps, and deleted/restored state. These two should not be stored together. File bytes should go to blob/object storage, while metadata should go to a database that supports fast lookups and strong correctness. For upload, the client should not send a large file as one big request. A 2GB video should not restart from zero because the Wi-Fi dropped at 95%. So we should split files into chunks, calculate checksum for each chunk, and upload chunks independently. Once all chunks are uploaded, the server creates a file version that points to those chunks. This gives us resumable uploads, retry safety, and better network usage. A very important optimization is deduplication. If 10,000 users upload the same popular PDF, we do not want to store 10,000 copies of the same bytes. We can hash file chunks and store only unique chunks. Metadata will point to the chunk list. This saves huge storage cost, but we must be careful with privacy and security. Dedup should happen in a controlled way, not leak whether another user already has a specific file. The metadata service becomes the source of truth. Every change like upload, rename, move, delete, restore, or share should create a new metadata version. This is important because Dropbox is not just storage, it is a timeline of changes. If the user deletes a file by mistake, we should be able to restore it. If two devices make changes offline, we should know exactly what changed and when. Sync is the heart of the system. Each client should maintain a local sync token. Whenever something changes, the server writes it into a change log. The client can ask, “give me all changes after token X.” This is much better than scanning every folder again and again. For near real-time sync, clients can use long polling, WebSockets, or push notifications to know when new changes are available. Conflict handling is where naive systems fail. Imagine a user edits the same file on laptop while offline, and also edits it from mobile. When both devices come online, which version wins? For normal files, the safest approach is to keep both versions and create a conflict copy. For collaborative documents, we need deeper merging logic, but for a Dropbox-like file system, versioning plus conflict copies is usually good enough. Permissions should be checked before every sensitive operation. Sharing a folder is not just adding one row in a table. If a folder has thousands of files, permission inheritance becomes tricky. We should model ownership, viewer/editor access, shared links, link expiry, team policies, and audit logs. Permission changes should be strongly consistent because users must trust that removing access actually removes access. Downloads should first go through metadata and permission checks. After that, the system can return a short-lived signed URL from blob storage or CDN. Public/shared files can be cached more aggressively. Private files need careful access control. Performance is important, but leaking private files for speed is not acceptable.

• 
  onehourman (@onehourlong) reported 57 minutes ago

  @w0nt_cry I agree with Slow. There’s also dropbox

• 
  Raziel (@tryraziel) reported 57 minutes ago

  Drew Houston pitched Dropbox to 76 VCs in 2007. 75 said no. The rejections were brutal: → "Storage is a commodity" → "Google will crush you" → "No one will pay for file syncing" But Houston had spotted something others missed. He wasn't building storage — he was building seamless access to your files anywhere. The 76th VC was Sequoia. They led his Series A. What changed their mind? A 4-minute demo video. Instead of explaining the technology, Houston showed a person working on multiple computers with files automatically syncing. The use case was instantly clear. That video got 75,000 signups in one day. More importantly, it proved demand before building the full product. Today Dropbox is worth $8B+. The companies that rejected them? Most don't exist anymore. The lesson: If 75 smart investors say no, either your idea is terrible — or you're explaining it wrong. What's the most rejections you've gotten before someone said yes?

• 
  The Redeemed Artist (@Peace_Grenade81) reported 59 minutes ago

  If this app was a phone I would have thrown it across the room by now. Breakups when I use voice to text. It's broken integration with Dropbox so I can't post my memes. And this has been going on for a long time. When will this be fixed?

• 
  Rogerio Ferreira (@rogeriofza) reported 1 hour ago

  @FMSlovakia portugal 2 meu super - dropbox link is not working

• 
  Molly O’Shea (@MollySOShea) reported 1 hour ago

  BREAKING: Merge Launches ‘Agent Handler’ Control AI Access, Tokenmaxxed $$$ Bills, & Stop Mass Data Leaks "We don't trust agents" "The second you connect it to tools, that's where everything goes wrong." OpenAI. Perplexity. Netflix. Uber. Mistral. Dropbox. JPMorgan.. all quietly run on @merge_api Co-Founders CEO @Shensi Ding & CTO @GilFeig dive into it all We cover: - MASSIVE AI Security scares are just starting - Tokenmaxxing bills - Agent Handler - Gateway routing - Winning enterprise logos - The SaaSpocalypse 𝐓𝐈𝐌𝐄𝐒𝐓𝐀𝐌𝐏𝐒 (00:00) Shensi Ding & Gil Feig, Co-Founders at Merge (01:04) Three products. One big bet (03:20) How Merge made the AI pivot (04:42) The Classic Innovator’s Dilemma (05:58) Building culture around AI (07:10) The leverage nobody’s talking about (08:52) Codex vs Claude Code (09:15) The scale nobody knew about (09:47) SaaS, Finance, and the Biggest AI Labs (10:46) Why AI companies buy differently (12:04) What AI sales actually looks like (13:04) The Fastest sales cycles in the market (14:35) Why is Cybersecurity broken (15:59) Merge's solution to agent security (19:16) Mythos, Wiz, and the GitHub Hack (22:34) 1,000 Bot signups in one hour (23:23) Real reason companies pay ransom to hackers (25:43) The State of AI Infrastructure Costs (26:41) Internal AI Governance is the next big problem (29:28) Most Popular Integrations on Merge (30:54) Big Giants are planning big moves (31:54) What does Salesforce going headless exactly mean (33:41) Agents don’t need a UI anymore (36:59) Can this AI generation actually adapt (38:25) What Merge looks for in talent (41:25) The SaaSpocalypse is real (45:03) Are AI valuations actually insane? (47:11) How Merge landed OpenAI, Perplexity, Netflix & Uber (49:02) The Metrics that actually drive the business (49:58) Biggest misconceptions in tech right now (51:55) The market is finally catching up to Merge

• 
  latina🌹🌺🌸 (@latinaqtvk) reported 1 hour ago

  Who’s down to get my mage Dropbox for 5$ today 📍