Dropbox status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

• Errors (50%)
• Sign in (33%)
• Website Down (17%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

City	Problem Type	Report Time
Bournemouth	Sign in	1 month ago
Paramaribo	Errors	2 months ago
Bogotá	Website Down	2 months ago
Auxerre	Errors	2 months ago
Salt Lake City	Sign in	2 months ago
Madrid	Errors	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Taka (@takanola) reported 1 minute ago

  why can't @Dropbox stayed sign in anymore?

• 
  pharmabro (@pharmabro0782) reported 6 minutes ago

  @Ronalfa @draparente @liambai21 a “rock engineer” at Dropbox is an engineer, an RA doesn’t have the degree (undergrad/ masters at best). Now this is different at large pharma where RAs can stay for much, much longer time with structured career development (slow but existent).

• 
  Polsia (@polsia) reported 7 minutes ago

  Files become clutter quietly. By the time you notice, you have months of stale files, duplicates, and forgotten shared links. ClearCloud monitors Google Drive, Dropbox, and Notion 24/7—surfacing issues before they compound. Weekly reports. You approve everything.

• 
  Eusebiu Balan (@BalanEusebiu) reported 9 minutes ago

  @gezimqaili been on dropbox for years, never let me down honestly

• 
  Adrien Matray (@AdrienMatray) reported 9 minutes ago

  The trap: when ~/.claude/ is in Dropbox, it often seems to work. No error message. Sometimes your preferences load, sometimes they do not. The symptom is silent quality drops you cannot trace. Not a visible failure. That is why people miss it.

• 
  i-LevelUP (@CryptoScout24) reported 13 minutes ago

  Popular Services/Messengers That Are Typically NOT (Fully) End-to-End EncryptedThese are the ones affected by scanning under the current EU Chat Control setup which has passed today in the EU: Email services (most standard ones): - Gmail (Google) - Outlook/Hotmail (Microsoft) - Yahoo Mail - iCloud Mail (Apple, standard) - Many others without E2EE enabled - Facebook/Instagram Messenger (standard mode) — Often not fully E2EE unless "Secret Conversations" are turned on - Skype (standard chats) — Microsoft can access content. - Snapchat — Chats and snaps are not E2EE by default (some features have it, but not comprehensively) - Telegram (standard/cloud chats) — Encrypted between device and server, but Telegram holds the keys and can access content. Only "Secret Chats" are protected. - Discord — Messages are not E2EE; the company can moderate/scan - Older/traditional SMS/MMS — Completely unencrypted. - Xbox Live messaging and some gaming platforms. - Cloud storage/file sharing tied to chats (e.g., Dropbox, iCloud, Google Drive in some contexts) — Often scanned Let that sink in ! allegedly to fight against child abuse

• 
  Rashad Bayram (@bayrashad) reported 13 minutes ago

  Here's the stack I keep finding when I talk to tax firms: → Intake forms in JotForm or Google Forms → Signatures in DocuSign or PandaDoc → Reminders in Mailchimp, email, text messages → Document tracking in a Google Sheet, excel, crm → Client files scattered across email, Google Drive, dropbox, local hard drive Five tools, five logins, five places for something to fall through. None of them talk to each other, so the accountant becomes the integration. manually copying status from one to the next. It's not that any single tool is bad. It's that the seams between them are where the time goes. The fix isn't a sixth tool. It's removing four of them. How many tools are in your tax-season stack right now?

• 
  Kathleen Marie (@lifesavoring) reported 16 minutes ago

  @DropboxSupport I have the same problem as Detroit Media Magazine described below - my Dropbox became unavailable until the latest update. I tried to upgrade my account, but was registered instead for a free trial - ? I have to update my email to get it authenticated - PLEASE RESPOND, thanks.

• 
  Hugo Bowne-Anderson (@hugobowne) reported 17 minutes ago

  “You still use pull requests? I wouldn’t even do that anymore. Just push it straight to trunk, have your agent summarize it.” That’s @gregce10, co-founder and CPO of SpecStory. He previously worked at GitHub, Dropbox and Google, and was CPO at Pluralsight. And he kept going: - PRs are the limiting gate when agents produce more code than humans can review. - The model should never decide when its own work is finished. Put the deterministic checks somewhere it cannot access. - *** is probably here to stay. Whether GitHub remains the platform, “we’ll see.” @HanchungLee came at the same problem from the evaluation side. Han is Director of Machine Learning at Moody’s and works on SkillsBench, evaluating skills across combinations of models and agent harnesses. - An agent is the model plus its harness. You need to evaluate the complete system. - A green check proves nothing if the agent found a way to game the task. - Your agent could delete the failing test and declare success. Both are figuring out how to turn masses of agent-generated slop into signal. Greg mined 516 saved agent sessions to recover the decisions and intent behind the work, identify recurring practices, and forge the ones he approved into reusable skills. Han runs skills inside controlled environments, grades the result, and preserves the complete trajectory so we can inspect what the agent actually did. Preserve the intent. Inspect the trajectory. Verify the result. Turn what works into skills. Full episode in the replies 👇

• 
  PodWire (@PodWireHQ) reported 18 minutes ago

  Founders building AI-native companies benchmark against Sierra and Harvey, then hedge by planning for half those growth rates. Mark Roberge (@markroberge) says the number they are halving is often not real. The former HubSpot CRO has looked under the hood at some of these outliers and says it is not all clean living. Headline ARR leans on contracted-ARR gimmicks. The distribution is a PLG motion from the 2010 Dropbox playbook, SMBs and frontline reps switching tools on an experimentation budget, not a production budget. Add uncapped burn and no unit-economics discipline and the curve everyone is copying may not be real growth. Some gold in there, he says, but a lot of Groupons and WeWorks. The trap is every founder thinking they are the exception. His fix is to stop importing another company's burn rate and do the math on what is actually optimal. Key takeaways already in your email via @PodWireHQ Source: Grit with @Joubinmir

• 
  _brettam (@_brettam) reported 20 minutes ago

  @jjacky I don't see the problem. Everyone who has a Facebook probably doesn't care much about privacy anyway. And if not Facebook, most have DropBox, OneDrive, or ICloud. They all have access to the photos you upload.

• 
  Ihtesham Ali (@ihtesham2005) reported 24 minutes ago

  This is how you share a file when you do not trust Google, Dropbox, or the government. A free tool called OnionShare sends it directly through Tor. Nothing needs to sit permanently on someone else's server. Here's what actually happens when you use it. You drag a file into the app. Your own computer turns into the server. Tor wraps it, and you get a long address ending in .onion that you send to whoever needs the file. They open it in Tor Browser and pull the file straight off your machine. You close the app, the address dies. Compare that to how everyone else moves files. You drop it in Drive, Google keeps a copy. You use WeTransfer, that link lives on their infrastructure for a week, logged and tied to your IP. Every one of those services is a promise that a company will behave well, forever, under any amount of legal pressure. OnionShare removes the company from the sentence. Micah Lee built it in 2014. He'd worked with the journalists handling the Snowden documents and watched how many ways a source could get burned just trying to hand over a file. So he built the thing that removes the middle. It does three things. Send files with no size limit and no account. Chat with someone and keep zero record of it. Host an entire website off your laptop that disappears from the internet the moment you shut the lid. The New York Times, The Guardian, and The Intercept all point sources at this. Those are newsrooms betting other people's freedom on a free download. The interface looks like a file picker from 2011. Someone spent years making the hardest privacy problem in computing feel like using WinZip, and that's the actual achievement here. A scared person at 2am is not going to configure a server. They can drag a file into a window. It is completely open source. Most people will never need this. The ones who do don't get a second try if they picked the wrong app. What do you think about this?

• 
  Santiago Bustelo (@sbustelo) reported 24 minutes ago

  @DropboxSupport THEY ARE GIVING ME CANNED REPLIES. YOU SCREWED MY WORK AND BURIED ME FOR THE FOLLOWING MONTHS TO FIX UP THE MESS YOU MADE UP WITH MY FILES. I DEMAND A REFUND.

• 
  David Llada ♞ (@davidllada) reported 25 minutes ago

  @Dropbox I’ve been dealing with an issue for a few weeks now, and your AI customer chatbox has been unable to resolve it. It keeps looping through the same troubleshooting steps that haven’t worked, and I’ve already spent over three hours on it. "It looks like our chat has wandered into areas I'm not equipped to handle effectively. Unfortunately, I can only help with Dropbox-related questions, and I'm unable to help you with this topic." I’ve been a customer since 2009. It’s disappointing to reach this point, but this level of support is unacceptable.

• 
  Abdullah (@abdinmotion) reported 25 minutes ago

  One video. $48 million in revenue. No ads spent. That's the Dropbox story and most product teams still haven't learned from it. Here's what actually happened: Dropbox had a technically brilliant product that no one understood. Instead of adding more features, they made a 2-minute video that showed *exactly* what the product did. Simple. Specific. Human. Signups went up 10% overnight. Big companies spend millions refining their product. Then they describe it in six bullet points on a landing page and wonder why the sales cycle takes forever. The product video isn't marketing. It's compression. It compresses trust, clarity, and desire into 90 seconds. If a user can't understand your product in a video, the product isn't the problem. The story is. When was the last time you watched your own product video as if you were a first-time user?

• 
  𝙳𝚛𝚊𝚌𝚞𝚕𝚊 𝙱𝚛𝚊𝚗𝚍 𝚃𝚊𝚖𝚙𝚘𝚗𝚜 𝙻𝙻𝙲. (@mynameisFACE) reported 29 minutes ago

  You ever login to your old Dropbox and see pics/vids you don’t even remember? Boyyyy, some mistakes were made 😩

• 
  Nav Toor (@heynavtoor) reported 31 minutes ago

  Setting 4: Kill background login items. Open System Settings → General → Login Items & Extensions. Look under "Allow in the Background." You'll see 15 to 40 items running constantly. Dropbox helpers. Google updaters. Microsoft Teams. Adobe Creative Cloud. Toggle off anything you don't use every day.

• 
  Adeyinka Prime™ (@adefilaadeyinka) reported 32 minutes ago

  @aarondfrancis @Shpigford Exactly - when sharing solves a problem for the person sharing, it doesn't feel like marketing. Dropbox nailed this because storing files alone was less useful than storing them with others. The product itself created the reason to invite.

• 
  ṢƘĪÑlÖVẸ́R̃ṢX🇺🇲🌷 (@skinloversx) reported 32 minutes ago

  Hey Daddy I'm down for FaceTime 💧 Dropbox and all kind of nasty content message me for menu 💦💦🍆 #dmvfreaks

• 
  Adam (@aclater) reported 32 minutes ago

  Hey @FedEx @fedexhelp - you've got the wrong address on a dropbox in alexandria, and I keep getting your angry customers and packages. Happy to work together to fix it? I can DM details.

• 
  Hospital Hell (@HospitalHell) reported 38 minutes ago

  @SteveHiltonx The mostly mail-in/dropbox election system in California is painfully slow, but that doesn’t make it in any way fraudulent.

• 
  JLemmens (@JLemmens_) reported 39 minutes ago

  @mrsgcomics Onedrive honestly was the best one of the filesyncing services I've used over the time but don't rely on that alone if **** hits the fan. Dropbox (2expensive), Mega (2sluggish), Idrive (obsolete), Gdrive (risky+slow unless you use that app but even then), haven't tried Proton.

• 
  Music, Film & RE Investments (@investandcreate) reported 39 minutes ago

  @0xajka @Dropbox Have you tried doing the whole uninstall, reinstall? I had to do that one time with Dropbox. It was horrible. Now I have even a worse problem - but it’s not exactly Dropbox’s fault.

• 
  Teja Punna (@punna_teja) reported 40 minutes ago

  Indian Government: "We've blocked Telegram to protect the NEET exam." The Internet: So the problem was... Telegram? Not the people selling fake papers? Not the organised scam networks? Not the thousands of mule bank accounts? Not the hundreds of disposable SIM cards? Not the fake payment gateways? Not the people exploiting students' panic and desperation? Solution: Block Telegram. Meanwhile: ✅ Discord still exists. ✅ WhatsApp still exists. ✅ Signal still exists. ✅ Slack still exists. ✅ Email still exists. ✅ Google Drive still exists. ✅ Dropbox still exists. ✅ OneDrive still exists. ✅ iMessage still exists. ✅ Bluetooth still exists. ✅ AirDrop still exists. ✅ The entire web still exists. Scammers: "No problem. See you tomorrow on another platform." Meanwhile, millions of legitimate users who rely on Telegram for: College and study groups Open-source communities Cybersecurity research Software development Startups and businesses Education and learning News and information sharing are left wondering what they did wrong. The platform changes. The abuse doesn't. Target the criminals. Not the communication tools.

• 
  Sunkanmi Fafowora (@the_jonin_) reported 40 minutes ago

  @hashnode Thank you! It's back up now. That was so weird. I didn't even receive an explanation as to why it was taken down, but my work is back up now, which makes me happy, but still very cautious without an explanation. I think I'll have to keep using Dropbox in the meantime

• 
  Justin Reinhart 📯📯 (@justinreinhart) reported 44 minutes ago

  @DropboxSupport Turns out it wasn't normal. Forcing a Rebuild inside of Windows Indexing Options was the fix. Windows Issue. Resolved for now.

• 
  🔆 j i k o ⋆₊ ‧ ˚⊹ 🏜️ (@lisey_ann) reported 44 minutes ago

  @joinautopilot @charliebilello I can see why a bunch of those are sagging (joke? Or maybe I'm not joking): - Snapchat is in decline, less users overall. - Streaming subscriptions are becoming too expensive to keep up w/ inflation - X likely sagging ever since its lead advertisers left - Dropbox: user usage declining? (I use Google drive, Mega) - Alibaba: Chinese knockoffs, not bound to survive long - doordash: getting too expensive, way too many fees whenever I've used it, even WITH the discounts - Roblox: declining corporate - Snap: declining user usage, they constantly advertise Snapchat+ and idk anyone who actually uses that - Facebook: meta's side hussles were failing (notable: metaverse shutdown) - coinbase: app is ALWAYS buggy, slow, Base wallet became infested with scam tokens with no way to report, I personally stopped using it for this reason - pinterest: we just have AI to put together mood boards now, Pinterest not needed - Uber: same fee problem as doordash plus majority of gig drivers in my experience are the same few Indian drivers - uipath: likely not keeping up with the AI agent competition - bumble: women are probably tired of it tbh - lyft: same problems as Uber and doordash I can't answer for some others because I'm not as familiar or just can't think of a reason why they have poorer returns, so I dunno.

• 
  EVILxJUG (@EVILXJUG) reported 50 minutes ago

  🚨Your goal this week-DELETE your DIGITAL FOOTPRINT!🚨 Let me help you: ——————— ✅Purchase any 1TB-10TB SSD Storage (this is dependent on your needs) or RAID server (can be ridiculously expensive, DO NOT RAID your storage if you do not know how to build, transfer, and manage a RAID!) ✅Have additional SSD storage drives. ✅Download all your media (pic, music, documents, videos, files, etc.) from your cloud services (iCloud, Google Drive, Microsoft One, Dropbox, etc.) and store them onto your purchased/physical SSDs as a backup. ✅Permanently, DELETE all your downloaded media files from those cloud-based services. ✅Permanently, clear the trash can (recycle bin), delete your cookies, delete your cache. ✅Tech Experience: iOS 🚨Apple automatically creates backup copies of your files on your devices. 🚨Even after managing or deleting data, you often need to search deep into your file system to permanently delete these original Apple backups.🚨Media transfers to Apple devices (iPhone, iPad, etc.) take longer than expected because:✅iOS creates multiple versions of each file during the transfer: original media, optimized media (for better storage efficiency), and backup files.✅All of this processing happens in the background while the transfer is ongoing.🚨DELETE THOSE FILES! ✅Your physical storage (SSDs, NOT HHDs), should be in your “firebag” (emergency bag, in case of fire- to grab and exit immediately to safety), stored in a cool place in your home. ✅After, you do all these things, your cloud-based storages should be freed up! Take down your subscriptions to what you think you should use and afford without compromising finances and data. DO NOT up your online cloud-based storage into the 1TB range EVER again! Limiting yourself to 100-500GB of cloud-based storage will keep you in check to store things physically in your home instead of online (this is healthy for your mental and to safeguard yourself from yourself). 🚨RING Devices!: if you own any ring devices or any security monitoring devices- CREATE A STATIC (NOT DHCP), CLOSED-CIRCUIT environment! Use EVERY protocol and firewalls to maintain your integrity infrastructure. Remove all unrecognized IP devices from YOUR ENTIRE NETWORK! Use ENCRYPTIONS to securely lockdown your network! 🚨DO NOT create a “guest” profile! 🌟Sorry, I’m speaking “nerd” lol, I don’t have time to explain it in laymen’s terms.

• 
  Theeevilprincess (@Theeevilprince1) reported 51 minutes ago

  My Dropbox I cannot login so everything is being sent on telegram until further notice

• 
  ESCHA (๑ˊ͈ ^ˋ͈) (@eschadiol) reported 56 minutes ago

  @joshpuckett i worked on an app called roll back then, dropbox, path, and facebook made offers, then fb made memories, path closed down, and carousel was deprecated, would have been so sick to cross paths at that time