Is Dropbox down?
No problems detected
If you are having issues, please submit a report below.
Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Dropbox. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Dropbox users through our website.
-
Sign in (54%)
-
Website Down (31%)
-
Errors (15%)
Live Outage Map
The most recent Dropbox outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Rickmansworth |
Sign in | |
| Birmingham |
Sign in | |
 Boynton Beach |
Website Down | |
 Milan |
Sign in | |
| Oakland |
Website Down | |
 Madrid |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
-
Seuss Questa
(@Seussbadie) reported
@paulojoimar @DropboxSupport It’s so frustrating to see that your account has been disabled that’s why I’ll recommend ultimatetask_tool on lnstagram, he was able to recover my account when i had similar issues
-
Ravi Jayagopal
(@RaviJayagopal) reported
@hrishiptweets Thanks. Companies like Amazon, Dropbox, Vonage (extinct), eBay and even Gmail ("limited invitations") got massive boosts from their referral programs in their early years. It'd be like flushing $$$$$$ down the drain if a company doesn't offer one from day 1.
-
Textastic
(@Textastic) reported
Many parts of the app have been rewritten to add better support for Dynamic Type and VoiceOver. This includes remote connection settings ((S)FTP, WebDAV, Google Drive, Dropbox), file properties, search settings, WebDAV server settings, and adding new files and folders.
-
Dave Clark
(@mcow) reported
@DropboxSupport Yes, I have an idea for Dropbox: I'm using it for file sharing/backup, but now when I need it I can't sign in to my account. I've opened support tickets, I've tweeted you, I've DMed: my idea is for to you please reply to ANY of these and see if we can sort this out. Thanks.
-
Harry Holmes
(@HarryHo20576485) reported
@DropboxSupport I am having issues and my Dropbox has been disabled. How do I get this fixed?
-
Lynn I🗽 😷
(@lynnskyi) reported
@angelgirl1976 I remember you had trouble that Dropbox for a very long time. Good to have that resolved, I'm sure.
-
🇸🇦♚ą.ąɭşђąɱŗąŋį♚
(@Shamrani_2011) reported
@DropboxSupport I've problem, my account disable and nobody answer any question in the support @DropboxSupport @Dropbox Pls I need help to solve my ticket 14662132 . My account was suddenly disabled without any option to access
-
Melissabenoistabs
(@melbenoistabs) reported
@DropboxSupport @ranju1 Im unable to login
-
Kylian MRaté
(@AntiVieRusse) reported
@DropboxSupport I'm having BIG trouble using DropBox : Even if i'm a 7 years paying user, I can't login : "Sorry, this account is disabled." At least, PLEASE, #GiveBackMyFiles.. It's essentiel business work PLUS very precious family memories !!!!! 😭😭😭
-
Maykel Loomans
(@miekd) reported
@DropboxSupport Thanks for reaching out. Definitely confusing that that would solve it. Mostly surprised there is no messaging of it on my end, and I had to wait for my friend to figure it out. (I also get why that would be a privacy issue, of course.)
-
Michael Siebold
(@MSieboldPhotos) reported
Remember this is their minimum $720 per year advanced plan. And Cassy had a screenshot of the problem as well as had it explained in writing. She sent me an email back claiming it was the opposite problem. So that’s the level service to expect from @Dropbox. Buyers beware.
-
michelle a. taylor
(@scriblerian) reported
@freganmitts I’ve been trying to get my Dropbox to fix this problem and theoretically it should work but I’ve been having issues. Ymmv?
-
Dropbox Support
(@DropboxSupport) reported
@amstillion Hi Ann-Marie! First, to ensure that you're running the latest stable build of the app, can you hover your mouse over the Dropbox icon, and let us know what you're seeing? Do you know which app(s) persistently look(s) at your files? Have you narrowed it down? If there... 1/2
-
Michael Siebold
(@MSieboldPhotos) reported
@DropboxSupport Less than 2TB is left on the transfer. 17.5TB free on the drive. I’m admin on a business advanced plan with unlimited storage and 24/7 phone support. You won’t allow me to schedule a call because of errors in your system. I just want the phone support I pay for.
-
TheDataMigrator
(@TheDataMigrator) reported
Hi @DropboxSupport , I need to remove the Microsoft 365 migration app from my list of authorised custom apps, but I no longer have a business account to sign in to.. are you able to help please??
-
Humble Crypto
(@humblecrypt) reported
@EvolutionXROM @sourceforge Nice Counter Attack there, Could you please upload it somewhere like "MEGA" "Dropbox" etc. You people put too much efforts but while downloading people get frustrated, My friends and me have been on Evo.X since 1 year and in the end, facing downloading issue's. Thank you already.
-
Dustin
(@Dustin_O) reported
@Kylehurley32 @manybrent @MichaelDTubbs Why then did Digital Realty, Stitch Fix, Oracle, HP, Tesla, Dropbox and 50 other large corporations all cite high taxes and cost of living for their move out of state?
-
Michael Siebold
(@MSieboldPhotos) reported
(I literally have an example of Cassy from Dropbox support at 3:31 this afternoon completely inaccurately summarizing my problem that she was given in writing. But they assure me the next person will actually read my email. Sure…) What a company.
-
LaAmigaDeLaGataFlora
(@MiYoFalso) reported
@Catucation1 I have everything ready but for some reason WeTransfer is not working, I think videos are to heavy, any ideas? Dropbox sharing maybe?
-
Dropbox Support
(@DropboxSupport) reported
@laser_bean ...2/2 connection to Dropbox. If you happen to have an antivirus / security program (eg. Kaspersky / BitDefenfer) installed on your machine, please temporarily disable it, and let us know if the issue persists. Thanks!
-
Romualdo Lopez
(@Romual20) reported
@DropboxSupport i´ve been trying to reach you guys and i haven´t got an answer about the problem that i cant log in into my account, it´s been 7 days since i contatcted you without an answer and i still can´t log in. this is so frustraiting!
-
Henrique Perticarati
(@hperticarati) reported
@googledrive sorry for being harsh but the update from Google Backup and Sync to Google Drive app on Mac OS is just TERRIBLE. It just can't do the main thing it was supposed to do (backup and sync). I'm considering migrating to @Dropbox or iCloud.
-
Annette
(@angelgirl1976) reported
@lynnskyi Hahaha! Well, I do think Twitter would probably be an easy way of reaching out. Most of the time they actually reach out to you if you mention you're having an issue of some sort. With the Dropbox support folks, we took it to DM, then over to email.
-
Jeff McJunkin
(@jeffmcjunkin) reported
@iagox86 I had a Dropbox file removed from my account for a similar issue a few years back. It doesn't take much to lose faith in the service.
-
pal2tech
(@pal2tech) reported
@Bearrgm ... more of a time suck when you have many devices. Dropbox not working right with them the more you add. Trying to keep FCPX plugins in sync across devices. M1 failing apps that work in Intel and vice versa. The list just goes on and on...
-
Oliver Rivers
(@maxrothbarth) reported
@DropboxSupport I can't log into my account. the 2FA process seems to be completely broken. And there's no customer support. Suggestions?
-
(((Jubal))) Harshaw
(@RaceforNY22) reported
@NYS_IRC Given the current problems with downloading the maps, can you provide alternate sources? Perhaps a torrent, Dropbox, or Google Drive?
-
Annette
(@angelgirl1976) reported
@lynnskyi As much as I use twitter, ironically, I always forget about it as a means of reaching out for support or help from places like Amazon or Dropbox or something. In fact, that Dropbox problem I was having a few months back, it was partially resolved out here.
-
Jan Radović 💙
(@JanRadovic) reported
@RegLee7 I honestly don't know. I rarely use Dropbox because of inherent problems on my laptop, but that managed to sneak through. But I'll be looking for a filter now you've mentioned it, so thanks for that. 👍
-
Drew Geraets
(@drewgeraets) reported
@DropboxSupport Is Paper down? Documents aren't loading for me.