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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Dropbox. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Dropbox users through our website.
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Errors (44%)
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Website Down (33%)
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Sign in (22%)
Live Outage Map
The most recent Dropbox outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Alpharetta |
Sign in | |
| Shreveport |
Sign in | |
 Lima |
Errors | |
 Regensburg |
Website Down | |
 Alcobendas |
Website Down | |
 Belém |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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Martin helps nice people sell more
(@martinstellar) reported
@obsdmd Of course there's a 99% chance that Dropbox might have something to do with it. While I only have my fault there to back up, not sync, it *does* say on the label that using cloud backup services can cause trouble. Time to move the vault out of Dropbox and see if that helps.
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Justin Hileman
(@bobthecow) reported
@kowitz @googlechrome @Dropbox If you switch to the beta channel you can get the fix right now. Otherwise wait a couple of weeks or take another browser for a spin :)
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Henrik Ingo
(@h_ingo) reported
The comedy in all this would be that it's entirely realistic that Google engineers would fix the crashing and roll out an updated Drive app before Dropbox has finished it slow upload that doesn't have progress indicators.
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H is for Harp
(@HarpSilver) reported
@Dropbox Night owl here I terrible in the morning only do them for work
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Kirill Osenkov
(@KirillOsenkov) reported
@Dropbox quality has really gone down recently. The new online files feature is buggy and no way to report or escalate to the engineering team. @DropboxSupport is not helpful at all. Hope there's some way to get them to fix it.
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asad
(@_as_ad_) reported
Did anyone else download music from youtube onto dropbox to listen to it offline or was I just that down bad
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Clayton Burns
(@ClaytonBurnsPhD) reported
@jana_thorn Disrespect for language causes trouble. B.C. is a babe lost in the woods on English language and psychology. Terrible on information cohesion and coherence. Inculcate info cycle: type of Gmail-Safari-Word-Dropbox-Twitter. High school & gov pro dev.
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Peter Proulx
(@proulx_pete) reported
@DropboxSupport Why can't you tell me how long my public links will be banned? Trying to run a business with your service and you've shut me down arbitrarily. How is this a business level service. Amateur at best! Moving my 3 accounts to a professional service. #dropbox_sucks
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Martin helps nice people sell more
(@martinstellar) reported
@obsdmd Not a big deal though: if Dropbox doesn't have a restore version from when I shut down last night, I still have my physical backup disk, which gets updated at boot time, every morning. Gotta love redundant backup systems.
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Ethan James McCollum
(@OrangeSodaKing) reported
Dropbox is terrible and Box and Google Drive are MUCH superior. Change my mind.
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YesoloBeatz
(@YesoloMusic) reported
Hey @DropboxSupport I have a question and the chatbot is not working
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LadyRavens_GBB
(@LadyRavensGBB) reported
@DanianDyn @kekebeeky You can watch on Hudl soon. Khalia has a login to watch all uploaded videos. The only other way is through some file sharing app like Dropbox, Google Drive, etc…
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John Harris
(@rodneylives) reported
@NotInventedHere Funny thing about Dropbox is I can barely use it anyway, when I try to download and view a file it gives me a laughably non-specific error and pretty much never works. I don't think it's caching anything, because that implies it's downloaded stuff in the first place.
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Sarah Davy
(@sarahdavywrites) reported
Can anyone help me with a Dropbox issue? Have reached my limits of what new information I can take in and also might have missed something obvious. I make changes in my desktop, but they're not then reflected in Dropbox...seems to be syncing...help!!
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🎀 niktato ✨
(@nikography) reported
@DropboxSupport @Dropbox i just spent honestly 25 minutes filling out an application for one of your positions, entering every job that’s already on my resume, only to have the ENTIRE form cleared on submit with a vague error up top about a “blank field” (they’re all blank now!)
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Canon bAE-1 💎
(@beercandid) reported
@team_ream @ImBrendanNorth I am! Upload and download. I did have a power outage while I was gone so that was an issue, but I ALSO have a 1:1 dropbox backup that auto up/downloads as a last fail safe that comes in handy in those moments.
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Peter Proulx
(@proulx_pete) reported
@DropboxSupport Got suspended for 24hrs. Upgraded to Business advanced trial at the suggestion of sales chat. They neglected to tell me that the increased bandwidth does happen during the trial. Rely on shared links for business. I'm down! no response! Awful
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Peter Proulx
(@proulx_pete) reported
@Dropbox Offered image downloads customers. Got suspended for 24hrs. Upgraded to Business advanced trial at the suggestion of sales chat. They neglected to tell me that the increased bandwidth does happen during the trial. Rely on shared links for business. I'm down! no response!
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E-quipper - grateful for the 😷 you wear 💉 💉💉
(@annwitbrock) reported
@DropboxSupport Thanks. It turns out it was slow to update the display or something. After going into the parent folder and back, the files were present a few minutes later. They are about 20 small files. It shouldn't have taken so long to resolve the cancel.
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Erik Heine
(@erikjheine) reported
Closed three tabs on Chrome that I’d had open since August. Down to 9: 3 separate emails, 4 with music, Dropbox, and online shopping. Progress.
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Peter Proulx
(@proulx_pete) reported
@DropBox - Why can't you tell me how long my public links will be banned? Trying to run a business with your service and you've shut me down arbitrarily. How is this a business level service. Amateur at best! Moving my 3 accounts to a professional service. #dropbox_sucks
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La POPEsta Nostra
(@TKOMGdotnet) reported
@Curtisss718 I was even thinking of ways to make getting files from my clients easier by creating an upload and login feature but f that. They gotta learn how to use Dropbox. Lol. I treat my coworkers the same way too. I be on their *** for files and deadlines.
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Izen Sun
(@izensun) reported
dropbox is slow...
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Glynn Stewart
(@glynnstewart) reported
Syncing Dropbox to make sure I have all of the files from this laptop (not my primary machine so straightforward) then I guess I burn this all down.
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Ankur Jaiswal
(@jais_ankur) reported
@Dropbox How can I backup my entire internal drive to @Dropbox ? I want the drive to be on cloud, and not sync down to other devices. I am using Family plan of 2tb !
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🎀 niktato ✨
(@nikography) reported
@Dropbox i just spent honestly 25 minutes filling out an application for one of your positions, manually entering every job that’s already on my resume, only to have the ENTIRE form cleared on submit with a vague error at the top about a “blank field” (they’re all blank now!)
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David Jenkins
(@Jenkins97765) reported
@Lovivable @DropboxSupport They hardly respond to complaints like these because they have less staffs due to the network issues so save your self the stress and contact @Hack_Ray_ he can help you with your account
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All These Roadworks
(@ATR_Fiction) reported
Ugh, doing the EPUB of Crime and Punishment revealed some minor format issues with the PDF - but also that I'd missed recording two stories on the audiobook. The fixed PDF and EPUB are now available in Dropbox to paid members. The fixed audiobook will be along later.
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Gilgamesh993
(@gilgamesh993) reported
I'm having trouble uploading my custom Smasher Will o' the Thiccs skin to the workshop (I don't know what's wrong, I followed the upload guide's instructions, but it just won't upload correctly for some reason), so I might just have to share it via Dropbox later on for now.
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LikeWaterForChocolate 🅒🅗🅞🅒 🌊🌊🌊🌊🌊🌊🌊🌊🌊
(@AsIfIHadWings) reported
@Dropbox why is my app constantly asking me to set up a vault password when I have already? It's been doing this for the past few weeks I don't know if there's been an update that caused this error but it has never happened before.