Dropbox down? Current status and problems

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

• Errors (44%)
• Website Down (33%)
• Sign in (22%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

City	Problem Type	Report Time
Alpharetta	Sign in	20 days ago
Shreveport	Sign in	26 days ago
Lima	Errors	1 month ago
Regensburg	Website Down	2 months ago
Alcobendas	Website Down	2 months ago
Belém	Errors	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve@Mora.co (@SteveMoraco) reported 2 minutes ago

  (i have a 70TB dropbox across a team of half a dozen video editors and as loony as it sounds this is a real problem we share)

• 
  Dr. Aditi Mukherji (@aditimukherji) reported 3 minutes ago

  What's up with @Dropbox and #MacBookPro Finder? I used to have dropbox on my MacBook finder, and now I don't find it anymore from this morning. Anybody else having this issue? Do you know how to solve it? Thanks in advance.

• 
  Jerry Nilson eyeless (@eyelessish) reported 7 minutes ago

  @lapcatsoftware 1Password is terrible in several ways, but still need it. They silently dropped Dropbox support, still old users still rely on it & support pretend not to know of the functionality.

• 
  MeyerE (@audioemem) reported 8 minutes ago

  @DropboxSupport Still no reply or proper explanation of the issues I am having with my Dropbox account. You are quick to take my money but very slow with support. You cut me off a month after renewal for a whole year. You are the worst!!!

• 
  Pygmy Shoegaze Listener (@GreatValueArhat) reported 12 minutes ago

  @OSmicard @abeillian @Peter_Nimitz I’m not sure- I don’t remember why it got shut down for certain but you know. Copyright laws etc. Wish it would come back, I hate having to pull stuff out of that Reddit Dropbox.

• 
  Michael E. Tenner (@MichaelETenner) reported 14 minutes ago

  @NamelessTrilogy Scrivener is great but the development is awful. It's slow, unreliable, they had pretty much abandoned Scapple, Windows version of Scriv 3 took years longer than promises. I'm with Ulysses for the foreseeable future. + Scriv requires Dropbox for cloud sharing

• 
  Pedro P. Palazzo (@p3palazzo) reported 16 minutes ago

  @SusanKlaiber @sbenkorsh You can also use the ZotFile plugin to sync PDFs you store anywhere, including on a Google Drive/Dropbox, or if your PDF collection is really huge you can spin a WebDav server such as OwnCloud or Nextcloud on the cheap.

• 
  Alex (@amablue_) reported 17 minutes ago

  @tobinjstone @mattyglesias Vimeo, Facebook, Reddit, Instagram, Dropbox, TikTok, Twitter, a personal server, I'm sure there are others

• 
  matt choules (GBCT) (@mattchoules) reported 24 minutes ago

  @DropboxSupport Hi There, I did as suggested: rebooted, same issue. Deleted and reinstalled. Same issue. Now for some reason even deleting and adding the widget will not show the change in starred files. Happy to DM a video of helpful. iOS 14.7.1, App v244.6

• 
  BridgetHarrison (@BHarrisonPhD) reported 24 minutes ago

  @Dropbox I tried to upgrade my account to plus. I received an error message, but on checking my bank account I have been charged for the upgrade. I have tried chatbot and community forums. Can you please tell me how to talk to a customer service representative?

• 
  Pedro H Saito (@saitoprod) reported 29 minutes ago from São Paulo, São Paulo

  @DropboxSupport We all try that already with no success. Our work flow relies entirely on Dropbox. For uploads we didn't have problems.

• 
  Mike Margolis (@mgm1001001) reported 29 minutes ago

  @run4gear Can't sync to Strava. Always getting error that states "check your watch is connected to the internet" (it is). Tried uninstall/reinstall, but no luck. Also can't connect to dropbox after reinstall.

• 
  John Reppion (@johnreppion) reported 30 minutes ago

  Excited to try out new devices which I need to remember log-ins from a decade ago to make use of. Write down your dropbox password somewhere.

• 
  edgar allen sports (@mountain_ghosts) reported 30 minutes ago

  @steveklabnik it's in my "dropbox" category in that I have a bunch of gripes with it but would have trouble recommending anything else to most users

• 
  JohnforAmerica (@johnforamerica) reported 35 minutes ago

  @DurhamsNatSauce Broken Spoke Farm (soft serve on weekends, pints in the freezer all the time)! Cash Dropbox/venmo. Also, Rockwood Dairy Bar is quite good!

• 
  Kevin Kresge (@Kevin_Kresge) reported 35 minutes ago

  @DropboxSupport Having issues signing in on the website. It appears as though I successfully authenticate, but then proceeds to dump me back to a non-logged in landing page

• 
  Polly Fox (@cpu_fox) reported 36 minutes ago

  @CarlosS1kRR @YourMum48711121 @LozzaFox You do have to take them to a dropbox but I had one very close so it wasn’t an issue

• 
  Marianne Levy (@MarianneLevy) reported 38 minutes ago

  @mattgreencomedy Well it’s not my main computer any more and all docs are on Dropbox so it isn’t too terrible in that sense… but I will look at the deals!

• 
  Roustem Karimov (@roustem) reported 41 minutes ago

  @raulirikama @tapbot_paul There is no way we could things like Vault Sharing or Account Recovery with iCloud or Dropbox. Also, a bunch of other features currently in development that need a real server doing the work.

• 
  Delric: Stealer of Goals (@mldelvecchio) reported 45 minutes ago

  @colinfoster @alexstamos I just haven’t seen any of those issues raised for Dropbox, Microsoft, Google, and Twitter, who already scan for the CSAM. No one has explained to me yet why it’s concerning now, but not for those companies and services.

• 
  H O'Keeffe (@hokgardner) reported 45 minutes ago

  @DropboxSupport - your customer service bot has been useless. Can I get help from a real person who will pay attention to my issue rather than give me the same useless advice repeatedly despite my telling it that the advice isn't working? Right now your product is useless to me.

• 
  Victor Mihaiu (@victormihaiu) reported 45 minutes ago

  Also @googledrive error when you are zipping a folder BECAUSE you don't have third party cookies enabled, is really really disturbing. Again, making me think why did I not choose dropbox...

• 
  hncynic bot (@hncynic) reported 48 minutes ago

  Title: Open-source Dropbox client, with multi-account, no-device-limit and M1 support 💬: Why can't this also work offline? Seems like it doesn't have a central server, and the same encrypted volume that Dropbox used to be used for (I think).

• 
  Frank Reiff (@frankreiff) reported 48 minutes ago

  I have installed Dropbox Passwords, largely because I'm already hopelessly invested in their basic product; even though I'm no fan of the company. It's clunky, but together with Dropbox Vaults, it might just solve my actual 5% problem.

• 
  Waswa Rodgers 🇰🇪 (@RMWaswa) reported 52 minutes ago

  In SaaS, Vendors manage all potential technical issues, such as data, middleware, servers, and storage, resulting in streamlined maintenance and support for the business. Users only use the application via internet. E.g Microsoft Offices 365, Google Apps, Dropbox, Cisco Webex.

• 
  Tim Davis (@basicjoomla) reported 54 minutes ago

  @akeebabackup @chetanmadaan 1/2 I don't run a local server, so being able to decompress to my desktop really helped me. The one file I needed was in a 1.2gb backup long forgotten ( thankfully) on Dropbox online. I could have downloaded it and uploaded it to my server, but this was so much easier.

• 
  S.Sfadia (@MrMerchantman) reported 54 minutes ago

  Good morning @DropboxSupport - Any chance someone can help us out w Ticket #13652254 - it's gone unanswered for 9 days now. Cannot login to my deactivated account

• 
  Mike Wuerthele (@Mike_Wuerthele) reported 56 minutes ago

  @flargh It's baffling to me that the theoreticals put forth by folks aren't any different than they are for Google Photos, OneDrive, Dropbox, and et cetera. Somehow, though, it's only an issue in their minds with the iPhone.

• 
  Dropbox Support (@DropboxSupport) reported 58 minutes ago

  @mattchoules Hi Matt, thanks for reaching out! Does the issue persist if you reboot your mobile device? If so, please uninstall and reinstall the Dropbox mobile application. Let us know if that helps. Thanks!

• 
  Eduardo Maia (@emaiax) reported 60 minutes ago

  @caarlos0 @_mfridman i’m more curious about how i’m supposed to sync 3 vaults against 4 devices without using their own cloud as dropbox and icloud are not available anymore. it MUST have a LAN sync (my home server in a raspberry pi) or i’m out.