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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Dropbox. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Dropbox users through our website.
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Sign in (43%)
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Website Down (43%)
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Errors (13%)
Live Outage Map
The most recent Dropbox outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Kulmbach |
Sign in | |
 Oslo |
Website Down | |
 Fort Worth |
Sign in | |
 Maringá |
Sign in | |
 Barranquilla |
Website Down | |
| Philadelphia |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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Lee P
(@leefreshprince) reported
@Cerebus79 @click_and_drop No that's what happens with Dropbox, we upload csv to a folder, it gets picked up and then it generates the labels automatically. Only problem I had today was a few labels with the wrong postage on, I had to re-upload and then managed to cancel the originals when C&D came back up
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tompt245
(@tompt245) reported
@DropboxSupport Submitted 3 tickets for support to address a hacked account. Still no reply. Why are these issues not being addressed. #dropboxhack
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Myst 💙 #ABetterABK
(@MystbornGames) reported
@Arkanis Doesn't work, I just get a 404. Dropbox patched that at some point. This was lifting from the source code and then converting the file with VLC. I wish I'd written it down bc it worked fine like 2 months ago, but now I can't find the guide anywhere. Super annoying
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MGH
(@MichelleGHunder) reported
Nice to know after nearly 10 years of using (and paying for ) @Dropbox , when running into a major issue their @DropboxSupport is absolutely useless and telling me to 'wait it out'. Thanks guys. Stoked.
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Clayton Burns
(@ClaytonBurnsPhD) reported
@freespiritus BCIT Broadcast and Online Journalism. Dragging the province down with its ignorant graduates. Do information cycle: Gmail-Google-Word-Dropbox-Twitter.
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Courtney Kelly
(@ItsCourtneyK) reported
@Dropbox I'm an admin on my organization's account, and I've been having issues lately that no one has been able to resolve whenever we call the support number. Hoping I can escalate it to get it resolved once and for all.
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Ryan Dejaegher
(@RyanDejaegher) reported
For everything else it is really lagging behind Dropbox. You have no control over what files are available online/offline. macOS tries to do this for you by automatically offloading unused files/folders but this is really unpredictable. The upload speed is also a huge issue
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Arjun
(@ajv6lfc) reported
>@Dropbox Every time I try to log in, it leads me back to the homescreen/asks me to login again. Please fix.
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Matthew Holland
(@QuixoticEvil) reported
Client invited me to join their Dropbox team, and the options are - merge my account into theirs, keeping my personal files in a folder but giving them admin over it - merge my account into theirs but move my stuff into a new personal account. Broken as hell.
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Lee P
(@leefreshprince) reported
@click_and_drop Except it's still broken. Luckily I managed to import most of my orders through Dropbox with no problems, but I feel for the sellers who have been twiddling their thumbs waiting for this to get sorted on their busiest day of the week.
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soundlands
(@soundlands) reported
Apologies - SFAEH link to ORIGINAL AUDIO temporarily down - we're trying to sort with Dropbox right now. Meanwhile, the Soundcloud links for an overview still work.
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Luke Icard Music
(@LukeIcardMusic) reported
@DropboxSupport Hi there! I was using google chrome but i had the same issue. I thought it was flash related so i switched to firefox. It still does the same thing in an incognito window.
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بندر
(@bander_saedi) reported
@DropboxSupport I have problem signe to my account can you help me please
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بندر
(@bander_saedi) reported
@Dropbox @ToroyMoi I have problem signe in to my account can you help me ?
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Twinkerkelle
(@kelmonstah) reported
@teddytiger @TheSmartRyan I feel ya. I got the $2/mo plan for Google One/Google Drive and it's been great. Desktop backups of the essentials and document storage. Syncs to phones to problem. I dumped DropBox when I found out Condoleezza Rice was involved with them at one point.
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Joe Newlin
(@newlinla) reported
@CreativeMarket Sync to Dropbox is not working. I tried re-connecting the accounts & tried a different browser with cookies cleared. What's going on?
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Milliam
(@Milliam) reported
@Dety0 I had a dropbox set up backing up files as their updated but my wifi is like 2mbs up/down and was making gaming unplayable so i turned it off
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Michelle Sparks
(@msparksofficial) reported
Why is it that every time I upload something to Dropbox there’s some sort of issue that causes it to take 1000x longer than it should 🤯
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Bill Dengler
(@codeofdusk) reported
from
Swarthmore, Pennsylvania
Hi @FreakyFwoof at one point there was a dropbox folder going around containing a lot of your music, including something I think called “Walking on Ice” or something to that effect, which I’m having trouble locating for streaming. Could you please send a link if still exists?
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Philip John Basile 🚀
(@PhilipJBasile) reported
@kefimochi ‘Why is my Dropbox out of room?? I have the paid account’ Been there lol. I have a GitHub private account that I should use but I don’t. I’m terrible lol.
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Black Man Joy 📸
(@jayxholloway) reported
@MichelleGHunder @Dropbox @DropboxSupport Yea good thing y’all in the same city. It’s sucks when you call a company for help and you get a terrible customer service rep
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Chris Puckett
(@chrispuckett) reported
@DropboxSupport we have walked through the steps from your support team, the issues appear to be on Dropbox side
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Luke Icard Music
(@LukeIcardMusic) reported
@DropboxSupport Mp3’s uploaded without any issues. .jpg and pdfs worked just fine. Seems to be an issue with large .wav files
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iolsi
(@iols110) reported
@rafsimoans_ What did help tho was scrolling down on the albums tab and checking imports cause they will probably be stuff you also have on your computer or dropbox for you to delete them
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MGH
(@MichelleGHunder) reported
@boudist @Dropbox @DropboxSupport Dan this is literally the client you referred me to, they sent out my link to the entire creative team and BC of high traffic Dropbox has banned the link. Now my entire Dropbox is down. No explanation because - “privacy” ???? Infuriating
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Ivan's Photography
(@obiwanivan) reported
@alavic_222 Not sure if your Facebook is down but I uploaded all three days to the dropbox link
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Jared Rimer
(@jrimer2008) reported
@LastPassHelp The phone app only lets you upload photos it doesn't let you upload anything else from Dropbox or the like. Left feedback re: the computer although I got the document up that I wanted. Most of my notes are text based so space isn't an issue for me but this I want to keep.
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pacig1875
(@PACIG1875) reported
@RandoxOfficial Can you supply me with dropbox location in Warwickshire. Your web link takes me to a google docs permission error.
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Jacob Leander-Olsson
(@jacoblo) reported
@dan_vogt Same here and switching to Dropbox as we speak. The virtual drives and no folder syncing was just a mess. New drive made copy default rather than move (=duplicates), Spotlight indexing didn't work, issues with Keynote version history and so on.
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Pauline McFerran
(@Paulin3McFerran) reported
@DropboxSupport Are there any issues at the moment? I can’t log into my account on my desktop, but the app is working.