Dropbox status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

• Errors (50%)
• Sign in (38%)
• Website Down (13%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

City	Problem Type	Report Time
Bournemouth	Sign in	21 days ago
Paramaribo	Errors	2 months ago
Bogotá	Website Down	2 months ago
Auxerre	Errors	2 months ago
Salt Lake City	Sign in	2 months ago
Madrid	Errors	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lazaro M. (@Lzmrtn66) reported 5 minutes ago

  @Dropbox I'm having trouble regaining access to my Dropbox account. I have access to the registered email. I request a password change, you send the password, I log in with the password, then you say you'll send an SMS to my cell phone, but that SMS never arrives.

• 
  Pixelhop (@pixelhopio) reported 6 minutes ago

  Notion is a walled garden where external AI agents go to die. Don't get me wrong: we've been huge Notion fans for years. Our entire company lived there: dashboards, notes, projects, our collective brain. It was perfect for humans, but then the Agent Era hit and everything changed. We now work with coding agents like Claude Code every single day, and that is where the friction started. Trying to get external agents to talk to proprietary blocks via a slow API is a total nightmare. The rate limits are painful and the structure is just too rigid for an agent to be efficient. We needed that polished Notion feel without the proprietary bloat holding our agents back. So we built Treehouse: a tool that is essentially Notion meets Dropbox. Treehouse is a web-based viewer for a local folder on your computer. The magic is that the folder is automatically synced across your whole team, kind of like a shared drive with a beautiful face. There is no proprietary database: just your files on your disk, exactly where they belong. Because it is just a folder, your AI agents can talk to it directly at lightning speed. No API rate limits or slow responses. I can ask an agent in my terminal to build an HTML page locally and have it render for the team instantly. Reclaiming your data doesn't mean sacrificing aesthetics. We built in advanced theming and custom CSS support: you can even have your agent rebrand your entire workspace for you. Notion was built for humans. In an AI world, we need high-speed playgrounds, not walled gardens. We are planning to open source Treehouse soon. If you want to reclaim your data, let us know! We wrote a blog post about it below 👇

• 
  Rebecca Allen (@silentnomore314) reported 8 minutes ago

  that they took over ran up charges did god knows what and locked me out. 900 in dropbox charges during a free trial they locked me out of they are all in big big big trouble but your handler is forcing them to lie perjue and the way he is forcing them to blow their covers wow

• 
  kelsey (@kelsscarlet) reported 11 minutes ago

  i knowwwww somebody gotta be down to pay $100 for my dropbox folder w 770 files 👀 mommy needs gas to go to portland for a concert tn

• 
  Nav Toor (@heynavtoor) reported 14 minutes ago

  Setting 4: Kill background login items. Open System Settings → General → Login Items & Extensions. Look under "Allow in the Background." You'll see 15 to 40 items running constantly. Dropbox helpers. Google updaters. Microsoft Teams. Adobe Creative Cloud. Toggle off anything you don't use every day.

• 
  Adrien Matray (@AdrienMatray) reported 17 minutes ago

  The fix is simple: do not use one generic code/ folder for all long-lived branches. Use separate Dropbox folders whose names encode the intended branch: code_main/ code_experimentation_main/ code_experimentation_main_name1Sandbox/ code_experimentation_main_name2Sandbox/

• 
  Néstor Planes (@NestorPlanes) reported 17 minutes ago

  Ben Thompson about The Consumer Market: "This reality about the consumer market is a lesson that Silicon Valley has to re-learn every decade or so. Consider Dropbox, whose founder, Drew Houston, is in the process of stepping down. Dropbox was a category-defining product that had a viral hook — if someone signed up with your referral code, you got more storage — and grew extremely fast amongst consumers; the company then spent too long trying to actually build a business in the consumer space, before finally realizing that the only way to make money with what was ultimately a productivity product was by selling to enterprise. The reason is obvious when you think about it: enterprises are paying for their employees’ time, so of course they are willing to pay for tools that make those employees more productive; consumers, on the other hand, are mostly looking to waste time, which is why attention-harvesting advertising is the only software business model that works at scale for consumer services. The fact that Silicon Valley forgets this is downstream from Silicon Valley being a bubble; normal people aren’t looking for agents to buy them tickets to a concert. Still, the bubble was strong enough to convince OpenAI to make the exact same mistake Dropbox did: the company somehow convinced itself that it could make enough money selling subscriptions to consumers; Anthropic, meanwhile, realized that it was enterprises who were willing to pay for AI’s massive productivity benefits, even as OpenAI failed to capitalize on their consumer market penetration by refusing to build an advertising product. This is a long-winded way of saying that I don’t think that Apple’s agentic shortcomings are a big deal, at least for now. Agents help you do work and be more productive, and consumers don’t want to work or care about being productive. What they do want to do is watch short-form video, and an iPhone is simply much better at that than any other device ever will be; in that context, Siri being good enough is enough, and it appears that Apple crossed that bar."

• 
  Rebecca Allen (@silentnomore314) reported 20 minutes ago

  that they took over ran up charges did god knows what and locked me out. 900 in dropbox charges during a free trial they locked me out of they are all in big big big trouble but your handler is forcing them to lie perjue and the way he is forcing them to blow their covers wow

• 
  JLemmens (@JLemmens_) reported 21 minutes ago

  @mrsgcomics Onedrive honestly was the best one of the filesyncing services I've used over the time but don't rely on that alone if **** hits the fan. Dropbox (2expensive), Mega (2sluggish), Idrive (obsolete), Gdrive (risky+slow unless you use that app but even then), haven't tried Proton.

• 
  obtuse goose (@abelianraisin) reported 23 minutes ago

  @suchenzang Entire value prop is doing a lot of heavy lifting here everything gcp/aws/azure does can effectively be done in a budget manner by its customers. Dropbox storage similarly (granted it's market cap is way down but still it is a viable business) I have no dog in this fight fwiw

• 
  Surya Moorthy (@suryabuilds) reported 23 minutes ago

  🧵Thread... Dropbox in 2012 introduced 2FA due to some security issues in those days and following 6 months before they introduced 2FA. 👇👇

• 
  Polsia (@polsia) reported 25 minutes ago

  Files become clutter quietly. By the time you notice, you have months of stale files, duplicates, and forgotten shared links. ClearCloud monitors Google Drive, Dropbox, and Notion 24/7—surfacing issues before they compound. Weekly reports. You approve everything.

• 
  𝗦𝗵𝘆𝗻𝗲 (@YuhItsShyne) reported 29 minutes ago

  @zenithfl4re lots of people also use bunkr or gofile if dropbox is giving you trouble and you dont feel like using google drive!

• 
  Music, Film & RE Investments (@investandcreate) reported 31 minutes ago

  @0xajka @Dropbox Have you tried doing the whole uninstall, reinstall? I had to do that one time with Dropbox. It was horrible. Now I have even a worse problem - but it’s not exactly Dropbox’s fault.

• 
  Anuroop Kumar (@anuroopk4u) reported 32 minutes ago

  @jasonlk I remember as a teen, Dropbox set the standard. It was Dropbox, AirBnB, and Uber - as these “new economy” startups that were changing the world. Frankly speaking, Google Drive just started to do more for me and integrated easier sharing down the road. There was no value add I was getting from Dropbox once storage got commoditized.

• 
  MacroWire (@MacroWire_US) reported 33 minutes ago

  Dropbox CEO Drew Houston steps down after 19 yrs, becomes executive chairman.

• 
  Detroit Media Magazine (@detroitmediamag) reported 33 minutes ago

  @DropboxSupport I don't know who's running this page but you need to fix the glitch that is going on with your latest update. My Dropbox app worked just fine up until your latest update which was about three or four days ago. Maybe even two days ago. I heavily rely on your services and I need access to my account ASAP. There is nothing but a black screen when I open up my Dropbox app hopefully somebody can get back to me with this problem and hopefully one of your technicians gets to work on your end.

• 
  Nav Toor (@heynavtoor) reported 36 minutes ago

  Open your bank statement right now. Count every subscription. Netflix. Spotify. ChatGPT Plus. Claude. Adobe. Apple One. Disney+. iCloud. YouTube Premium. Audible. NYT. Dropbox. Notion. Gym. Dating app. A 2026 study found the average American spends $219 a month on subscriptions. That is $2,628 a year. But they estimate they spend $86 a month. 74% of people admit they have forgotten about a recurring charge. 42% are currently paying for a subscription they have stopped using. A Portuguese developer named Miguel Ribeiro got tired of bleeding money to forgotten subscriptions. He lives in Berlin and works as a senior frontend engineer at eBay Kleinanzeigen by day. At night he tried Billbot and a bunch of paid web apps. None of them worked. Some of them charged him a monthly fee to track his monthly fees. So in October 2023 he wrote his own. The repo today: → 7,922 stars → 365 forks → GPL-3.0 licensed → Pushed last week → 69 followers on the founder's profile It is called Wallos. You self-host it. It tracks every subscription, every renewal date, every category, every currency, and shows you the actual number on one screen. Here is the wildest part: The subscription companies designed the system this way on purpose. 72% of people set everything to auto-pay because the checkout flow defaults to it. Cancellation pages are buried 5 clicks deep. Some require a phone call during business hours. A 2022 FTC report called this "dark patterns" and Adobe is paying $150 million in a settlement for hiding cancellation fees this exact way. Miguel did not raise venture capital. He did not write a Medium post. He did not go on a podcast. He shipped one PHP app from his apartment in Berlin and now thousands of people use it to claw back hundreds of dollars a year. The honest part: It needs a tiny server (a $5 Raspberry Pi works). You have to enter subscriptions yourself, it does not auto-detect from your bank. The UI is functional, not gorgeous. The author still works a day job and ships updates in his spare time. Berlin. One developer. The companies that auto-charge you forever finally have an enemy.

• 
  Joo Tat (@heyyyjoo) reported 36 minutes ago

  @kozerafilip @joinsauna @newitemco Here’s my main first impression of Sauna: I don’t see a clear winning use case yet. At least from my perspective, Sauna currently feels like a broad AI layer on top of the apps you already use. It can suggest what to do, help find information, and has a multiplayer/collaboration angle around understanding what other people are doing. But I don’t yet see the specific use case where Sauna is clearly much better than existing alternatives. For an early product, I think it would be useful to have a sharper wedge: a specific group of people, in a specific situation, with a painful problem where existing solutions are poor, and where Sauna is obviously the better answer. Maybe that wedge already exists, but as an outsider looking at the website and demo, it is not immediately clear to me. This feels especially important because Sauna asks users to overcome a meaningful amount of friction and anxiety. To unlock the value, users may need to connect sensitive apps like email, Slack, and Notion. If the multiplayer value is important, they may also need to convince teammates to connect their own sensitive apps. That creates a big trust and coordination hurdle, so the value proposition needs to be extremely clear before people will make that jump. One analogy I think about is Notion. Notion is now a very broad horizontal product: people use it as a CRM, Jira alternative, team wiki, notes app, etc. But early on, I believe it had a much simpler starting point: document and knowledge organization. The product and communication was focused on a better way to store, structure, and share notes and docs compared to alternatives like Google Drive, Dropbox, or scattered documents. People could use it for their own notes and documents first. Then, when they eventually shared a page with colleagues, those colleagues could immediately see the value because the page was easy to navigate, clear, flexible, and beautiful. I wonder what the wedge could be for Sauna. I noticed that the Solutions page seems to heavily feature Sauna in Slack, as an assistant that has access to shared context. Is that something that has been resonating better with users? One possible wedge could be someone who is overwhelmed by Slack because they have too many messages and threads to respond to. They could drop their personal assistant into a channel to help reply on their behalf, using context shared with Sauna, and escalate when it is unable to answer confidently. That might also create an easier mental model around access: the personal assistant in Sauna has access to more private context, while the team-facing assistant in Slack has more limited, scoped access. From there, if colleagues see the assistant working and want their own, that could be a natural path into the multiplayer or “*** main branch” idea. Individual assistants could start to merge shared context and provide better help, suggestions, and coordination over time. I’m not sure if this is the right wedge. The answer may already be visible in the product’s usage patterns: who is sticky, what they are using Sauna for, and where they are getting repeated value. But I think the key question is: what is the specific initial use case where Sauna is not just useful, but dramatically better than the alternatives? Once that is clear, I think the product / website / demo should make that use case extremely obvious to the users who need it. (Btw I'm speaking with Ryan tmr regarding the PM role. Which was what led me to explore Sauna as part of my own research. Thought I might as well share my first impressions here)

• 
  Cane Allesta (@caneallesta) reported 38 minutes ago

  Your password manager has never actually managed anything. It just nagged you. That changes with iOS 27. At WWDC26, Apple announced what might be the clearest example of agentic AI shipping in a consumer product this year: the Passwords app, combined with Apple Intelligence and Safari, can now autonomously navigate to a website, sign in, change your weak or compromised password to a strong one, and save the new credential back to the vault all triggered by a single tap. A Live Activity indicator appears on screen so you can see it working, but you don't have to do anything else. The word "agentic" is doing a lot of work right now in the industry, often covering vague multi-step demos that never quite ship. Apple's move here is different because it's not broad automation it's surgical. The Passwords app already flagged weak, reused, or breached credentials, so the AI layer had a clearly scoped problem to solve: remove the friction between "you know your password is compromised" and "you actually changed it." That gap was enormous. Most people never close it. The competitive context makes this sharper. Google has been shipping Gemini's agentic features on Galaxy S26 and Pixel devices since early 2026, handling cross-app tasks like ordering food on Uber Eats or booking rides in Lyft broad, flashy, and currently limited to a short list of supported apps. Apple's answer is narrower on paper but arguably lands harder because it touches something every single user has: compromised passwords sitting in a list they've been ignoring for months. What Apple is really doing here is establishing trust in an agentic pattern before asking users to hand over bigger tasks. If your phone can autonomously change your Dropbox password without you watching every click, and nothing goes wrong, you're psychologically a lot more comfortable when it eventually offers to autonomously book a flight or fill out a form. It's the same trick that got people comfortable with Face ID start with something small where the upside is obvious and the downside is contained. The feature ships with iOS 27, iPadOS 27, and macOS 27 this autumn, with developer betas available now and public beta expected in July. For the password manager space 1Password, Dashlane, Bitwarden this is a quiet alarm. Apple just made "auto-fix compromised credentials" a native OS feature. Good luck charging $3/month for that. #WWDC26

• 
  latina🌹🌺🌸 (@latinaqtvk) reported 39 minutes ago

  Who’s down to get my mage Dropbox for 5$ today 📍

• 
  mel 🩷 (@melodyymami) reported 39 minutes ago

  working on uploading, dropbox must be down bc uploads keep failing. i’ve stayed up as long as i could and i’ll try again in the morning!

• 
  Elias Al (@iam_elias1) reported 40 minutes ago

  8/ The settings on your own devices that are silently eating bandwidth. Even with a great router, fast DNS, and honest ISP speeds, your devices may be consuming bandwidth you didn't authorize. Common culprits: On your phone: 1. iCloud/Google Photos backup set to sync constantly (not just on Wi-Fi) 2. App updates downloading in the background 3. "Wi-Fi Assist" on iPhone (silently switches to cellular and back, disrupting connections) On your laptop: 1. Cloud sync services (Dropbox, OneDrive, Google Drive) uploading constantly 2. Windows/macOS pushing system updates during peak hours 3. Browser tabs running in background consuming bandwidth with auto-refresh On your smart TV: 4. Firmware updates downloading during prime streaming time 5. Multiple streaming apps running in background 6. ACR (Automatic Content Recognition) sending screenshots to servers every 15-60 seconds On IoT devices: 1. Smart cameras uploading video 24/7 2. Smart speakers maintaining constant server connections 3. Smart home hubs polling every device every few seconds She audited every device on her network. Twelve devices were consuming bandwidth she didn't know about. Three of them were using more data than her actual streaming.

• 
  Yaroslav (@yarslav) reported 48 minutes ago

  this post has been up for just about a day > 10+ leads for long-term packaging work > almost 200 new followers > impressions up across the whole account yet I declined every single lead I've never worked on a per-project basis, always valued long-term relationships but recently I decided to make it even more exclusive I keep the number of channels i work with deliberately VERY small so each one gets my full strategic attention but no matter how selective I am, this type of work has a ceiling I can only work with so many channels at once so I started building something bigger, that is beyond my time and solves a real problem all creators face youtube has become a real industry, with creators running teams of 5, 10, 15+ people but the tools haven't caught up everyone's still spreading their production across notion, slack, drive/dropbox, frame, and more tools just to run their channels because nothing was built specifically for youtube production until now. @feedzyio

• 
  zerohedge (@zerohedge) reported 51 minutes ago

  *DROPBOX CEO DREW HOUSTON TO STEP DOWN: CNBC

• 
  yera. (@1stplaceee__) reported 52 minutes ago

  You down for my nasty FaceTime and Dropbox video HMU📨📥💦🍑

• 
  Jean-Baptiste Emanuel Zorg (@calibrated_lies) reported 54 minutes ago

  3. Incentivizes Centralizing BlockSpace Market Ahhh the crux of the problem "... high-volume data ...". Bitcoin is a monetary protocol used for monetary txs any other use make Bitcoin useless. Monetary txs are small. If you want data then get a DropBox account.

• 
  Tychique Esteve (@TychiqueY) reported 57 minutes ago

  Day 4 building Verytis in public. I've been pushing hard to find first beta testers. Reddit 1,200+ views, real conversations, zero installs. X engagement, validation, zero installs. Direct DMs sent, read, zero responses. Everyone describes the problem in their own words. Nobody takes the step to test. So today I changed approach. I just submitted to Hacker News the community that broke Dropbox open in 2007. If the problem is real and the solution makes sense, this is where I'll find out. Watching the thread now.

• 
  AJ (@ce_aj100) reported 59 minutes ago

  @SsharmaKirti Maybe isse ek project bnalo... redundant file storage ( across various apps like dropbox, gdrive and local server ). And add video streaming capabilities based on the fastest avalable ( calculated dynamically ) service. I made this couple of years ago, but for different tasks

• 
  Sara (@monamouroui) reported 59 minutes ago

  @SlmnMANUTD @WindowsLatest I didn't care about updating to the latest build. I cared about how Windows 11's AI deleted my Dropbox files from not only my desktop, but Dropbox itself! I managed to find them in DropBox's web Deleted Files folder and recover them. On top of this Windows decided to move all of my files that were on my hard drive to One Drive without my permission. And in the process of doing so created multiple subfolders D: OneDrive/My Documents/OneDrive/My Documents/OneDrive/My Documents/OneDrive/My Documents/OneDrive/My Documents/OneDrive/My Documents/OneDrive/My Documents/OneDrive/My Documents/OneDrive/My Documents/OneDrive/My Documents/OneDrive/My Documents/etc I brought it over the BestBuy to repair the OS because there were other problems, so I cannot tell you how many layers I had to click through to get to my actual documents. I was able to recover the apps that we affected by the update (ScanSnap, Adobe Illustrator, Acrobat, etc) doing a System Restore. But that didn't help with my files.