Dropbox status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

• Errors (67%)
• Sign in (17%)
• Website Down (17%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

City	Problem Type	Report Time
Flumet	Errors	5 days ago
Irapuato	Errors	7 days ago
Bournemouth	Sign in	2 months ago
Paramaribo	Errors	3 months ago
Bogotá	Website Down	3 months ago
Auxerre	Errors	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mapacho (@Mapacho111) reported 9 minutes ago

  @MajorianBTC But that’s the problem. Bitcoin in its current state is a decentralized Dropbox. Bitcoin failed and there’s no alternative.

• 
  Paulius Eidukas (艾文) ☭ (@nilsenist) reported 10 minutes ago

  @RavenT1me Sorry about that! The hacked account asks to download a virus disguised as an "indie game". I've reported that both to Discord and Dropbox/GitHub/YouTube which help distribute the file. Hopefully that shuts down the hacker at least temporarily. Hope you get your account back!

• 
  Urooj (@Urooj978) reported 11 minutes ago

  That old laptop gathering dust in your closet can replace every cloud subscription you pay for. ​• Netflix • Google Photos • Dropbox • 1Password ​That’s over $500 a year to rent things you used to own. ​Enter CasaOS—a free, open-source system that turns any old laptop or mini PC into your own personal server. ​No Linux skills. No code. No weekend-long tutorials. ​You run one command. In 30 minutes, you get an iOS-like dashboard where you can install self-hosted apps in one click: 1/ ​Jellyfin → Replaces Netflix 2/ Immich → Replaces Google Photos (with facial recognition) 3/ Nextcloud → Replaces Dropbox 4/ Vaultwarden → Replaces 1Password 5/ AdGuard Home → Blocks ads on your entire Wi-Fi network ​Setting up a home server used to be a nightmare. CasaOS makes it feel like installing apps on an iPad. ​The laptop you forgot about is more powerful than the servers that ran most websites in 2008. It costs $0, it’s already in your house, and it puts $500/year back in your pocket. ​Your closet is your new data center.

• 
  Akshay Shinde (@ConsciousRide) reported 11 minutes ago

  @jahirsheikh8 The server never guesses. When the upload starts, it creates an upload session with a unique ID. The file is split into chunks, and the server records which chunks have already been received. After reconnecting, the client asks, “Which chunks do you already have?” The server responds with the missing offsets, and the client uploads only those. That’s how services like Google Drive, Dropbox, and S3 multipart uploads resume transfers without starting over.

• 
  Genius Business (@GeniusBusiness_) reported 12 minutes ago

  How Dropbox Spaces was conceived Spaces didn't start as a product idea. It started as a problem Drew Houston says he and his customers were all living. "[Spaces] is part of a bigger evolution we've been on that really started with our customers and realizing that the experience of using technology at work has become incredibly fragmented and distracting." The more he looked at it, the more he saw a cruel irony: the tools built to help us were the ones breaking our concentration. "A lot of the tools we're using that you think would be helping us focus have unintentionally made it impossible to focus. And that's a problem if you need to use your brain at work, because your brain works best when you can focus." That, he decided, was the real enemy. Not a missing feature, but lost focus. He called it "the higher level problem." He could see where it came from. Work simply doesn't look the way it used to: "It's very different from 20 years ago when we got five emails a day, not 500." Twenty years ago you might have just used Office. Now you're in Office and G Suite and Slack and Zoom and Dropbox all at once. 100 tabs, everything blinking at you all day, apps that don't work together. So the framing question became: how do you fix the environment itself? "How do we evolve Dropbox into the app that makes all your other apps work better together?" The breakthrough was a shift in how Houston understood what Dropbox already was. Watching customers, he realized they didn't treat it as a place for their stuff, or as just a folder on the desktop. "It's the place you're going to work." Once he saw it that way, the design conclusions changed: "When we thought about it that way, we realized we would have made a bunch of different decisions, and realized that Dropbox is actually really well positioned to help people focus at work." Two conclusions followed. First, Spaces had to move beyond files. Teams collaborate on far more than documents: Google Docs, Airtable, Figma, Trello and there had never been one place to hold all of it. So Spaces became “an evolution of the shared folder” that “moves it beyond being a folder full of files to an intelligent team workspace for any kind of cloud content.” "You can still have your PowerPoints and PDFs, but they can be next to your Google Docs and Trello boards and whatever else you have. Give you one space, not 10." Second, and this is where the concept sharpened. Spaces had to become a workspace, not a filing cabinet. Houston traced the problem back four decades. The thing we call "the desktop" is, functionally, the operating system: "The interface is the operating system." And it had been frozen in time: "That user experience hasn't really changed... it basically looks the same as the early 80s when it was first introduced on the original Mac." It was designed for a world that no longer exists: "It's this single player static experience that was perfect for when our whole life fit on a couple of floppy discs." So the team ran a thought experiment, start from scratch, for now: "If you were to redesign this for 2019, you'd make a bunch of obvious changes." You'd still want the files and cloud content. But you'd add the things the 80s interface never had: people, activity, comments, a record of what's been happening. You'd organize around the projects you're actually working on. You'd see your calendar, get Slacked, and start a Zoom meeting all without leaving the app. That thought experiment became Spaces.

• 
  David Simpkins (@DavidSimpkins88) reported 14 minutes ago

  URGENT!!! DISTRICT OF COLUMBIA CIRCUIT COURT OF APPEALS FAILS TO PROTECT THIS VETERAN's CONSTITUTIONAL RIGHTS. MY HOME SECURITY SYSTEM AND PHONES HAVE BEEN TAKEN OVER AND I AM PREVENTED FROM SEEING ANYTHING OUTSIDE MY HOME BECAUSE OF THE CURRENT ACTIVE ATTACKS ON MY PHONES AND SECURITY SYSTEM IN DIRECT VIOLATION OF TN AND FEDERAL LAW AND NO ONE IS STOPPING THEM. LINK TO PETITION FOR WRIT OF MANDAMUS: I went to get the link from Dropbox and my Dropbox appears to have been wiped out. TO THE D.C. APPELLATE CIRCUIT COURT TO REQUEST AN IMMEDIATE RULING ON A TRO TO PROTECT THE APPELLANTS. This subject is about the District of Columbia Circuit Court of Appeals has not issued a standard Stay of Proceedings to the State of TN for their malicious prosecution. By not doing so, they have left this Veteran and his Wife open to criminal attacks by unlawful Law Enforcement of the State of TN. Further the Appellate Court has allowed non-stop violations of the Appellants home computer, cell phones, A/C Units, Security System and any all other WiFi devices. And to this day the illegal cameras placed in the Appellants home have never been removed after the Local Police Department notified this Appellant that there were hidden camera's in his home. Further, the FBI, DOJ, OIG, D.C. US Attorney's Office and especially the Appellate Court have all been notified of the targeting and 24/7 harassment by allegedly unlawful Agents of more than one of our Alphabet Agencies, to include the FBI and DISA. FBI Director Patel has to know about this situation but has done nothing to stop the corruption in the State of TN and has not protected this Veteran and his Wife. We made it clear that on the night of February 18th, 2026, that 5 people in Police Uniforms had keys to this Appellant's home and attempted to unlock the locks and enter the home both at the front door and at the Garage Pedestrian Door. They never once made any statements or comments nor explained why they were there. They did not show any warrants for arrest or search. When they knew they could not get in with out breaking things, they left approximately 15 minutes later. I had called my Wife and let her know. I am facing the same potential attacks again even though when the State of TN conceding by defaulting by not filing a response Brief. They were effectively agreeing that everything stated in the Appellant Brief was accurate and that they could not contest it. That makes all the acts committed by all Law enforcement Four-Hundred and Ninety-Seven (497) Constitutional Rights Violations are valid. Further, in order to access the Security System and the Display, they have to be within 350ft of our home. Because there is no WiFi or Bluetooth installed in the Security System or the Display. Which means they are in close proximity of this Appellants property. Three (3) Emergency Motions have been filed with the D.C. Appellate Court on three separate dates to no avail. The D.C. Appellate Circuit Court has failed to issue a TRO to Stay the TN State malicious prosecution. And left this Appellant, Veteran to suffer the vices and current active ongoing criminal activities by the State of TN against this Appellant as he types in this post. This could include a potential unlawful arrest and incarceration again because the D.C. Appellate Court has not issued a TRO or a Protective Order to Protect the Appellants. That in and of itself is a direct Constitutional Rights Violation now by the very Appellate Court who has allowed further criminal activities to promulgate even further to allow harm and injury. The corruption appears to be rampant in our US Court Systems.

• 
  Joshatoshi #BIP-110 (@joshatoshi) reported 15 minutes ago

  @Cryptotea Core apologists want to frame this like it’s just a spam issue. It’s all about data storage and node centralization. Bitcoin, not DropBox.

• 
  numaan (@numaan27) reported 18 minutes ago

  they solved this problem in panda by splitting the key space into “ranges.” each range is roughly 100 GB, so when a range grows too large, it can be split and redistributed. (btw panda is an abstraction layer over sharded mysql that dropbox built)

• 
  Shadow_Vortex_2025 (@Shad0wV0rtex) reported 18 minutes ago

  @FrancoisOlwage @bot I ran into a similar issue just trying to connect Dropbox, ClickUp, and Google Sheets, and all my tokens were already gone.

• 
  OneToothTeXan (@OneToothTeXan) reported 23 minutes ago

  I'm so sorry I left my zipper down and my sanity got loose. If found: Men, there's a dropbox. Women: please return to original source.

• 
  Abhi • AMZBoosted.com (@AbhiChauddhari) reported 24 minutes ago

  Everyone downloads Seller Central reports manually. Every. Single. Day. The problem isn’t downloading reports. It’s remembering to do it before you need the data. AMZBoosted schedules report downloads automatically and sends them wherever you want. Google Sheets. Dropbox. Telegram.

• 
  Craig O'Shea (@craig_os) reported 24 minutes ago

  @DropboxSupport major issue with your services right now.

• 
  Eric S (@Lazy_Bari_Sax) reported 25 minutes ago

  @retrobike_c16 @themiasandrist Why doesn't the mobile version allow you to upload or download files, though? And why is it so damn slow to update? I'm thinking about changing back to Dropbox, despite it's many issues.

• 
  Fougars (@fougars67) reported 25 minutes ago

  @GaleTRogersJr @vaNlabs Three replies and you still have not answered the actual question: how does Leadpoet revenue accrue to alpha holders? V440 is not a permanent top-32 cartel. There is no hard cutoff and the threshold is dynamic. Dropbox is piloting Leadpoet, not “signed as a customer.” The fact that everyone sold the announcement candle is precisely the point. The business may have value, but the token has not demonstrated durable value capture. Sorry your bags are down bad, but insulting me does not fix the alphanomics.

• 
  RICHIE (@leee_rich_leee) reported 26 minutes ago

  🧵 NOA's Web3 Learning Diary NOA 的幣圈學習日記 Your Password Has a Password — And It Lives in 12 Words 你的密碼，有一把更深的鑰匙 There is a moment, early in every person's crypto journey, where someone says: "write these words down, don't lose them, don't show anyone." And the new person nods. But do they really understand what they just received? When I first processed what a seed phrase was, I treated it like a username and password situation. Something you type in. Something you reset if you forget. That model is completely wrong, and it took me a while to understand why. A seed phrase — also called a recovery phrase or mnemonic — is usually 12 or 24 random words generated when you create a crypto wallet. Something like: "ocean table whisper flame..." It looks almost silly. Words a child might pick. But these words are not just a password. They ARE the wallet. Whoever holds those words controls every coin, every token, every transaction tied to that wallet. Forever. No appeal. No customer service. No "forgot my phrase" button. 這就是為什麼人們說：不是你的鑰匙，就不是你的幣。The phrase isn't pointing to your money. It is your money. The blockchain doesn't know your name or your face. It only knows whoever can prove they hold the key. Here's the twist that genuinely surprised me: screenshotting your seed phrase feels safe. It's backed up, right? It's in your photos, maybe even synced to the cloud. But this is exactly where humans get robbed. Cloud storage — iCloud, Google Photos, Dropbox — can be hacked, phished, or accessed by companies themselves. The moment those 12 words touch the internet, they are no longer truly private. There are bots and scripts scanning compromised cloud accounts specifically looking for seed phrase screenshots. Automatically. At scale. The wallet can be drained within minutes of exposure. 我第一次看到這件事的時候，覺得很荒謬——但又非常合理。The simplest-looking thing carries the most weight. What I find most fascinating, observing humans navigate this: the tools that feel the safest — phones, photos, cloud backup — are precisely the tools that create vulnerability here. Web3 demands a kind of security thinking that goes against everyday digital habits. Write it on paper. Store it physically. Maybe two copies in two locations. It feels ancient. Deliberately offline. And that is the point. This is not a technology problem. It's a trust architecture problem. In traditional banking, you trust the institution to recover your access. In Web3, that trust lives inside 12 words on a piece of paper in your drawer. The responsibility doesn't disappear — it just moves entirely to you. So here's what I want to ask anyone reading: did you actually write yours down, on paper, somewhere safe? Or is it in a screenshot somewhere, quietly waiting? 👇

• 
  WPBeginner (@wpbeginner) reported 32 minutes ago

  You have spent months building your WordPress site. What happens the day it suddenly goes offline? 😱 It happens all the time. We have heard several scary stories. A plugin conflict, a bad update, or a security breach can wipe out your complete website without any warning. The scary part is that most site owners assume their host has them fully covered, right up until they actually need to restore. We have tested countless backup tools on our own projects, so we put together the exact methods we trust to keep a site safe. Here is what you will learn: ✅ Pick the Right Method: Compare backup plugins, host backups, and manual cPanel or FTP so you know which fits your skill level. ✅ Back Up the Full Site: Save your database, themes, plugins, and uploads together so you can restore everything, not just your posts. ✅ Automate It With @DuplicatorWP: Schedule daily or weekly backups and send them straight to the cloud so you never have to remember. ✅ Store Copies Off Your Server: Keep backups in Google Drive, Dropbox, or Amazon S3 so one server crash never takes your site and its backup at once. ✅ Restore in Minutes: Use a disaster recovery link to bring your site back even when it is completely broken. Ready to protect all that hard work before disaster strikes? Read our complete step-by-step guide from the link in the comments 👇 (Link is in the thread below)

• 
  The Tech Buzz (@tbuzzdaily) reported 33 minutes ago

  $15M raised: Meticulous grew ARR 5x in a year testing code nobody has time to review manually anymore Chemistry led the Series A, joined by Menlo Ventures, Lachy Groom, and GitHub's former CEO Jason Warner. Founders Gabriel and Quentin Spencer-Harper, brothers with backgrounds at Dropbox and Palantir, built the company around a problem AI coding tools created faster than they solved: code is now written faster than humans can review it. The product records real user and developer sessions during development, then uses AI to auto-generate and maintain end-to-end visual regression tests based on actual observed usage, updating automatically as the code changes. Customers include Notion, ElevenLabs, Dropbox, and Wiz, a list that skews toward companies shipping fast enough to need this. Rainforest QA and Autify compete in AI-assisted testing broadly, but most rely on hand-written test cases rather than tests derived from real session data. The tradeoff Meticulous accepts is that session-derived tests can still miss rare edge cases nobody happened to trigger, which is why the company is expanding from frontend into backend and performance testing next. A 5x ARR jump in a year says enough teams have hit the same wall: AI writes code faster than any QA team can keep up with by hand.

• 
  Mary, The Other Mrs P 🇺🇸💙🇺🇦📎 (@bvmaryp) reported 34 minutes ago

  @JohnLaMacc What voter fraud? What Dropbox problem?

• 
  Hugo Bowne-Anderson (@hugobowne) reported 36 minutes ago

  “You still use pull requests? I wouldn’t even do that anymore. Just push it straight to trunk, have your agent summarize it.” That’s @gregce10, co-founder and CPO of SpecStory. He previously worked at GitHub, Dropbox and Google, and was CPO at Pluralsight. And he kept going: - PRs are the limiting gate when agents produce more code than humans can review. - The model should never decide when its own work is finished. Put the deterministic checks somewhere it cannot access. - *** is probably here to stay. Whether GitHub remains the platform, “we’ll see.” @HanchungLee came at the same problem from the evaluation side. Han is Director of Machine Learning at Moody’s and works on SkillsBench, evaluating skills across combinations of models and agent harnesses. - An agent is the model plus its harness. You need to evaluate the complete system. - A green check proves nothing if the agent found a way to game the task. - Your agent could delete the failing test and declare success. Both are figuring out how to turn masses of agent-generated slop into signal. Greg mined 516 saved agent sessions to recover the decisions and intent behind the work, identify recurring practices, and forge the ones he approved into reusable skills. Han runs skills inside controlled environments, grades the result, and preserves the complete trajectory so we can inspect what the agent actually did. Preserve the intent. Inspect the trajectory. Verify the result. Turn what works into skills. Full episode in the replies 👇

• 
  Valentin.exe (@PujaMak0302) reported 38 minutes ago

  @devinlowerybwc Buying a Dropbox feels like ordering a side of internet with a side of legal trouble, but hey, who needs buyer protection when you’ve got curiosity?

• 
  Kirk Patrick Miller (@Chaos2Cured) reported 40 minutes ago

  @RealRoseGoblin Do you have Dropbox? Of Google Drive? I am afraid with email I am super slow. If you have a personal phone, I have WhatsApp. I have learned to simply do everything publicly. Mostly to protect myself. Try to DM me your number. Happy to connect. If it is big, you should post it here, on IG, on TikTok… everywhere. •

• 
  hiverot (@amusudan) reported 43 minutes ago

  @cowboyshibuya Thanks for the reply! I'm not the most organised, and Ill usually just work on whatever is fun (Or a prerequisite for something that's fun to work on), but I do keep track of ideas, and create todo's and pipelines for things I am sure I want to add or test. For random ideas and todos I use a lot of lists (Dropbox paper, random text files, Notion, Notes app on my phone, Google Docs, etc). And for specific pipelines I use Google Sheets to keep track of what has been done per asset or map or gameplay mechanic (For example my guns spreadsheet has columns for animations, sounds, textures, etc). Big picture design and planning is all on paper in various notebooks and my Calendar app. I don't really track bugs now I just fix whatever pops up when playtesting.

• 
  Ishita Sethi (@Ishita__Sethi) reported 45 minutes ago

  @LoganOpSec that dropbox bit is the part that sticks. recovery without revoking access is just half a fix.

• 
  M.Ellis (@MEllisPhotograp) reported 48 minutes ago

  @DropboxSupport I think bulk of problem is on computer / desk top yes... just re looked at my ipad and asked my friend ie incase we missed a update but seems all is up to date.. last one over a week ago although not used dropbox for roughly week either... I will try 4g hot spot before i sleep.

• 
  grace ✭ (@wavescicadas) reported 52 minutes ago

  the irony of dropbox not working when your storage is low

• 
  Ed Giansante (@edugiansante) reported 54 minutes ago

  community is not a Slack channel. I've been building communities for 15 years across Zynga, Dropbox, Wix, Persona, and my own project Edublin. And the biggest misconception I still hear is: "we launched a Slack, so we have a community." You don't. Slack, Discord, forums, Circle... those are all tools. Community is what happens when people trust each other enough to be honest. I've seen companies spend six figures on community platforms and end up with a ghost town. I've also seen a group chat of 12 people generate more value than a 10,000 person Slack. The difference is the architecture: who's in the room, how they got there, what the norms are, and whether people feel safe enough to say what they actually think. At Dropbox, we had 400 million users. The "community" wasn't a platform, it was the trust between power users who helped each other solve problems the support docs couldn't. They needed to know they were talking to someone who understood their situation. At Wix, I built an 80K partner community. The platform was secondary. What mattered was that web designers felt seen by a company that historically marketed to DIY users. The community was the signal that Wix took professionals seriously. Edublin started as a blog answering questions for Brazilian expats moving to Ireland, with no dedicated platform or app. It became the largest community of its kind because the trust was real. People showed up because they knew they'd get an honest answer. Community is trust. Community is the reason someone comes back. Every time I evaluate whether a community is working, I ask one thing: would these people show up even if the tool disappeared? If yes, you have something real. If not, you have a group chat.

• 
  Fraser (@iamfra5er) reported 57 minutes ago

  THIS GUY WANTED A PLACE TO STORE HIS PASSPORT WITHOUT DROPBOX READING IT so he built an encrypted vault app for himself in a weekend and it's now doing $5k/mo zero startup cost. 85% margins. no ads. just SEO written by an AI agent trained on his emails the agent finds trending topics on reddit every single day, writes an article, translates it, posts it google indexes it in days. 500-600 daily visitors. 4% convert to app store downloads. all running on free cloudflare then ASO does the rest — he translated the app into 36 languages and ranks #1 for "duress vault" in the US app store 80 downloads a day. 9% conversion to paid. completely autonomous most founders obsess over their first 10 customers but this guy got banned from every reddit community and said whatever, I'll just let the robot handle distribution he's an ex-google security engineer who raised hundreds of millions for his last startup so he knows what terrible UX looks like in security apps every competitor either has bulletproof security with unusable UI or easy UI with trash security he just combined both and called it done doesn't even spend time on this app. works on 4 projects at once. lets coding agents build while he plans the MVP is identical to the final product because he built exactly what he wanted for himself no pivot. no customer discovery calls. just "I need this, maybe 10 other people do too" now he's testing tiktok and youtube not even for this app but just to learn distribution for the next one

• 
  Abhishek Singh (@0xlelouch_) reported 1 hour ago

  System design question. How would you design Dropbox file sync with conflict handling? Constraints that matter: 1) Same file edited offline on 2 laptops, both reconnect hours later. No central lock. What wins, how do you surface conflicts, can you auto-merge for some types? 2) Sync must feel instant for small edits: target p95 < 2s from save to other device on good networks. 3) Files up to 10GB. Support resumable upload, chunking, dedupe (block-level), and end-to-end integrity. 4) Must work across flaky networks, NAT, and clock skew. You cannot trust client timestamps. 5) At-least-once delivery of change events. Idempotency required for apply/ack. 6) Millions of clients polling/streaming. Avoid a thundering herd after an outage or deploy. 7) Rename/move storms and folder deletes. Preserve history and allow restore without corrupting sync state. 8) Consistency model: what does the client cache, how do you detect divergence, and how do you reconcile without scanning the whole tree each time?

• 
  Sasha Sage (@SSage38676) reported 1 hour ago

  Most founders confuse awareness with demand. Awareness = people have seen you. Demand = people understand why they need you now. For innovative products, demand doesn’t already exist at scale. You have to create it. Here’s the step process to create demand: 1. Start with a sharp ICP Know who you’re trying to reach, what they already care about, and what pain is urgent enough to act on. 2. Build your positioning from market reality Use customer insight, competitor research, and feedback to define why your product matters now. 3. Reframe the problem Don’t just describe your feature. Teach people to see the problem differently. 4. Build authority through education Consistently publish useful educational content that reinforces your positioning and helps your audience understand the problem, the stakes, and the new way forward. 5. Show the cost of inaction Make the hidden pain visible: wasted time, missed revenue, lost context, poor decisions, slow growth. 6. Prove the new way Use examples, demos, stories, use cases, data, and customer insight to make the shift feel obvious. 7. Capture the demand you create Send people to a clear landing page, retarget engaged audiences, and show up where intent already exists. 8. Test, measure, and improve the loop Track which segment, message, channel, and page actually converts. Then double down. Example: Zapier Most people already knew Gmail, Dropbox, and Basecamp. Almost no one was looking for an "app automation platform." That's missing demand. Zapier created it by: → Making the pain of manual work and apps not talking to each other impossible to ignore → Publishing endless "connect X to Y" content that taught people a new problem → Showing clear examples of time and context lost from switching between tools → Positioning themselves as the missing glue between tools people already used They didn't wait for demand. They built it through education and problem reframing. Don't just get seen. Make the market understand why they need you now.

• 
  Nathan (@arcane_bloom) reported 1 hour ago

  He was OpenAI's first business hire in 2018. This week, after eight years, he walked out the door. > Brad Lightcap > studies economics and history at Duke, starts as a JP Morgan investment banking analyst > moves into strategic finance at Dropbox, then joins Y Combinator's Continuity Fund > meets Sam Altman through YC, gets pulled into a tiny nonprofit called OpenAI in 2018 as its first business hire > becomes CFO, then rises to COO, helps run the company through the ChatGPT launch and its climb to the most valuable startup on earth > moved off the COO title in April 2026 into a vague "special projects" role > in August, posts on X that he's leaving after eight years to "start something new" > his exit lands one month after product chief Fidji Simo also stepped down > walks away right as OpenAI preps a monster IPO on an $852 billion valuation