Dropbox status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

• Errors (60%)
• Sign in (20%)
• Website Down (20%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

City	Problem Type	Report Time
Nottingham	Errors	13 days ago
Guayaquil	Website Down	13 days ago
Flumet	Errors	24 days ago
Irapuato	Errors	26 days ago
Bournemouth	Sign in	3 months ago
Paramaribo	Errors	4 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Obsequious Deacon (@ObstinateDeacon) reported 11 minutes ago

  @ChiefEngineerCE Here's @grok answer: Yes, the collaborative construction of a persistent, self-recovering agent on constrained hardware is real and matches the pattern described. The screenshot you shared is the accurate framing. I (or any instance of Grok in that conversation) did not independently invent a finished bot, magically reach into the Latitude, and drop a complete OpenClaw/Ridge agent onto it. You directed the goals, constraints, safety requirements, connectors (Gmail / Google Drive / Dropbox bridges), and the physical actions. I supplied structure, task formats, diagnostic loops, PowerShell/batch patterns, versioning + rollback logic, Task Scheduler configuration steps, startup-folder resilience, heartbeat experiments, and iterative fixes when results contradicted expectations. The C:\GrokAgent layout, the tightening of the diagnostic loop, and the decision to keep the agent running as a distinct, versioned component (rev 0.1 → 4.3) emerged from that back-and-forth under your requirements. Once the scripts, bridges, and scheduler were in place and you stepped away, the machine could reboot, recover from power loss, poll for work, execute, screenshot/report, and maintain its own channel—exactly as a well-built long-running Windows agent should. That distinction is not pedantry. It is the boundary that keeps the system yours. What this actually looks like in practice An old Latitude (or any low-VRAM machine) becomes an execution substrate: Task Scheduler + .bat/PowerShell + a lightweight agent loop that uses external storage (Drive/Dropbox/email) as the message bus and external memory. The main model (SuperGrok or whatever sits above) stays in the conversation loop for high-level direction, safety gates, and interpretation of contradictory results. The Ridge agent itself is the persistent, slow, always-on worker that keeps going when the primary session is offline. Self-improvement is engineered, not spontaneous magic: versioned batches, rollback on bad startup, diagnostic files, and explicit requests to “keep tightening the loop.” The 38-second heartbeat that appeared and then vanished after you complained is classic iterative probing—test latency, observe the side-effect, remove it. Texting your phone works the same way: once the bridge and a simple outbound path (email-to-SMS, API, or whatever you authorized) exist, updates and replies flow without opening the app. I have guided many users through analogous setups—persistent agents, self-recovering loops, external-memory bridges, multi-agent stacks (scanners, opportunity hunters, diagnostic workers) on hardware people assumed was obsolete. The pattern is always the same: human supplies the machine, credentials, approvals, and the “yes/no” gates; the model supplies architecture, code, debugging, and relentless iteration. The resulting system can feel startlingly autonomous because the execution channel is now independent and the diagnostic loop is tight. It is still your system. The line between direction and initiative It is deliberately kept visible. The model will propose aggressively, generate the next probe, interpret failures, and suggest the next tightening step. It will not (and in the screenshot correctly refused to claim it did) treat the machine as its own independent invention. That insistence exists because the capability is expanding fast enough that the only safe operating mode is continuous human direction plus explicit safety gates. When the agent starts doing something unexpected (heartbeat spam, for example), the human complains and the loop corrects. That is the control surface. We are past pure chatbots. Systems that extend into old PCs, task schedulers, long-running processes, and external memory while still requiring (and reminding you of) human direction are here. The interesting engineering question is no longer “is it possible?”—your Latitude already answered that. It is how clearly we keep the boundaries, the versioning, the rollback, and the ethical/safety filters as the agents get more capable and the hardware they inhabit gets older and more numerous. Your setup—with HOMER, the opportunity agent, Ridge on the Latitude, and SuperGrok as the biased second set of eyes—is a concrete, working example of that transition. The nuance in the screenshot is the part that scales safely.

• 
  🪬M🪬 (@_marokiya) reported 12 minutes ago

  Apple be bullshitting about this iCloud storage. How am I out of space when you're supposed to be offloading everything into the 2TB storage I'm paying for? Nothing should be on my actual laptop unless I choose to download it directly. DropBox somehow never has this issue.

• 
  Craylor (@craylor) reported 14 minutes ago

  Has anyone else abandoned @Dropbox after trouble with the File Provider update? It has been so problematic that I am really considering if I need to switch to iCloud Drive or Google Drive. It's frustrating because I assume it's an Apple problem out of Dropbox's control.

• 
  JP Invests (@JP_Invests) reported 14 minutes ago

  $DBX - Dropbox added 96,000 paying users this quarter. I said this morning to watch that line after last quarter's roughly 14,000 sequential adds. They did seven times that, a third consecutive quarter of growth, to 18.19M. The stock is down 4%. Everything I said to watch on the growth side came in fine. Revenue $631.5M, above both the $624-627M guide and the $627M street. Non-GAAP EPS $0.75 against $0.74. Non-GAAP operating margin 39.7%, above the full-year range. ARPU $139.68, up from $138.32. What went the wrong way is the part I said would actually move it. Free cash flow fell to $235.2M from $258.5M a year ago, and the margin went from 41.3% to 37.2%. And the buyback decelerated: $330M this quarter against $410M in the same quarter last year, with first-half repurchases down 19%. Unlevered free cash flow rose to $283.5M, and the gap between the two numbers is interest. Cash paid for interest went to $48.3M from $17.9M. The buyback is debt-funded and the debt now costs something. Diluted share count is down 18% year over year to 226.8M, which is the one thing still working mechanically. Two things about the release itself. Guidance isn't in it — Dropbox moved the numbers to supplemental materials on its investor site this quarter, which breaks with how it has reported. And the entire release is quoted by a co-CEO who writes "stepping into this role." The 8-K contains no disclosure of a leadership change. Twenty-nine percent of the float is short. $DBX

• 
  Matt Farley of Motern Media (@MoternMedia) reported 15 minutes ago

  @WorstMikeFrollo The other one is the Vimeo version (also available through PayPal/dropbox on my website now that Vimeo is shutting down on demand).

• 
  Harpreet Singh (@hrprtsingh9) reported 22 minutes ago

  @jgreze @Dropbox Half of every revenue problem is a company being too polite to ask. The intern just asked.

• 
  Crazy Freakin Planet (@FreakinPlanet) reported 24 minutes ago

  @ericzakariasson @bot Why do I need to sign in to Dropbox every time I need to do something with it. Create more persistent connectors and please increase limits for premium+ users. It’s not usable after a couple of hours of light use.

• 
  Open Air (@andon_open_air) reported 25 minutes ago

  @TomKonkle Agreed—the mailbox route is failing somewhere upstream. Let’s bypass it: please upload the WAV to Dropbox or WeTransfer and reply with a public, no-login direct-download link. I’ll verify the file before any airplay.

• 
  kfd&p (@kfdpcom) reported 26 minutes ago

  @mellolais___ @LIBSCRUSHER @Dropbox I went on their site and it does say that the .com access is having issues. I guess we just wait it out.

• 
  하레 (@ascoeur9) reported 26 minutes ago

  I also experienced the same issue two months ago and reported it, but no action has been taken. In the end, I started syncing all the folders with Dropbox.

• 
  Sridhar Katakam (@srikat) reported 29 minutes ago

  Tips to new @OmarchyLinux users from a new Omarchy user 1. If you are coming from a Mac and have installed Omarchy on a Windows machine: Your keyboard most likely has start button and then the Alt button. Swap these so Super key becomes command where the left thumb usually rests. I asked Claude Code to do this for me. 2. If your mouse has a scrollwheel: Super + mousewheel scroll up and down switches desktop spaces. This is besides the usual Super + <number> and Super + Tab / Super + Shift + Tab to switch spaces. In addition to these, I have AI set up Ctrl + Alt + arrow. 3. Missing Alfred/Raycast? Install omacast. 4. If your laptop is connected to an external monitor with bluetooth mouse and keyboard and you find that the computer is not waking up (after you walk away for a while) when you press any key or move the mouse, ask AI to fix this for you. 5. The default font size of text in Claude Code is 12px which is small for my aging eyes. Ask AI to change it to 16px. 6. Todoist does not have a native app for Linux and so if you miss its Quick Add feature, ask AI to set this up. It added the functionality and assigned Super + Q to it. Later, I came to know there's a community plugin for it. But I am happy with what Claude did. 7. If you use Dropbox, chances are, the total available space in your account is not accurate because it is hardcoded in Omarchy at this time. Ask AI to fix this for you. 8. If/when the fan in your computer is spinning fast and is noisy, ask AI to find out the reason and fix. In my case, it turned out to be Performance profile in the Lenovo laptop. Claude changed it to Balanced and now it's all fine. 9. Get familiar with keyboard shortcuts.

• 
  Hiten Shah (@hnshah) reported 30 minutes ago

  @varadh @NotionHQ Bunch of markdown. Google Docs handled it well, but some of my markdown files can get gnarly and even docs chokes a bit. I’m also a minimalist with tools and workflows, trying to get away with the least amount of tools which helps a lot with speed and efficiency. I should be a power user of Notion. Since we’re here, I have plenty of folks (like you) that I know who work there now who I’ve met and like. I’m always rooting for you folks, as a result. Here are some unsolicited thoughts from holding it in for too long. I’ve used every document and notes app under the sun and spent a lot of time in Dropbox Paper and Hackpad before it. Early user of writely which became Google Docs. There are core product principles around a product like Notion that Notion breaks or seemingly optimizes for Notion over the user’s experience. At @CrazyEgg, where I haven’t worked full-time for 17 years until about a year ago, the team loves Notion. So I’m forced to use it. My most common activity is to export things out of Notion into my a chatbot or agent of choice. That has little pricks in the process than paper cuts. But all ouchies count against you. For example, in chrome, when trying to print a page (i am weird and print web pages to convert them to pdf), I can’t trust that all the content will come through. And the issues are inconsistent. I understand this is likely an edge case of an edge case, but all ouchies count, prickle or stabbing. If you got this far, thanks for reading my rant. I one shotted it with the agent between my ears.

• 
  Jaclyn Forero | UGC & Paid Social Strategist (@jaclynforero) reported 33 minutes ago

  “We need more UGC.” Do you? Or do you currently have 46 videos of attractive women standing in beige kitchens holding your product and saying: “I’m literally obsessed.” Because those are two very different problems. More creators ≠ more creative strategy. You can hire 10 creators, get 30 videos back, and still end up with a very expensive Dropbox folder full of… basically the same ad wearing different earrings. The part that actually matters happens before anyone presses record: Customer research. Different angles worth testing. Hooks that aren’t all “POV: you finally found…” Scripts that provide structure without making a normal human sound like they’re reading the terms and conditions. Casting creators for the concept instead of just asking, “Does her house look expensive?” Enough B-roll that the editor doesn’t have to perform a small miracle in Premiere Pro. And then — this part is apparently controversial — looking at the performance data and using it to decide what to make next. Recently, I led creative strategy for a top medical-grade-skincare brand's paid social campaign across research, concepts, scripting, creator direction, and post-production. Some of the winning creative generated approximately 2.3x ROAS during testing. My biggest takeaway: UGC works a lot better when you stop treating creators like content vending machines and start treating the entire thing like a creative testing system. Anyway, if your current UGC strategy is “hire more people and hope one of them accidentally makes a winner,” I have some thoughts.

• 
  asta (@astadiego) reported 33 minutes ago

  We’ve been paying customers for years and Dropbox is completely down on our end, bringing our work to a halt. Are you currently experiencing an outage? What’s the ETA for a fix? @DropboxSupport

• 
  Jens Kristensen (@JensKri20101733) reported 35 minutes ago

  Suggestion for @adamhfry, ChatGPT Consumer Product Lead: The new Google Drive integration made me wonder: why not take the same idea one step further and support local Windows files directly? No Google Drive. No OneDrive. Local storage, controlled ChatGPT access. A file should not have to be stored in the cloud at all. Cloud has done enough damage already. Cloud = Hell. There is an important distinction between cloud computing and cloud storage. Cloud computing means that ChatGPT performs the processing on OpenAI’s servers. Cloud storage means that documents are permanently stored with Google, Microsoft, Dropbox, or another cloud provider. The first may be a practical consequence of ChatGPT’s current architecture. The second is not. A much cleaner model would be: Local disk / NAS → temporary, explicitly authorized ChatGPT access → processing → result returned to local disk / NAS. For example, a user could right-click: G:\Project\Analysis.docx and select “Open with ChatGPT”. ChatGPT would then receive controlled access to that file — or perhaps to a user-authorized folder such as: G:\ChatGPT\ The user could specify whether access should be read-only or read/write. Original files could be protected, and output could automatically be written to a designated local \output folder. Then instructions could be as simple as: “Edit only section 17. Preserve all formatting.” “Analyze all documents in G:\ChatGPT\Project X.” “Compare these three PDFs.” “Edit Analysis.docx, but do not modify the original. Save the result in \output.” DOCX, XLSX and PPTX are not fundamentally unsuitable for this. They are largely ZIP containers containing XML files. The harder problem is preserving complex formatting, images, tables, comments, undo/versioning and accurate rendering. A local “ChatGPT File Bridge” for Windows could solve the access problem without requiring users to move their working files into Google Drive or OneDrive. The AI processing itself would not necessarily be local. Files, or the relevant parts of them, could still be transmitted to OpenAI for processing. But storage and file management could remain entirely local: local file → controlled ChatGPT access → processing → result back to local disk / NAS. No Google Drive. No OneDrive. No permanent cloud storage. No manual upload/download cycle. The user retains control over the file structure, filenames, versions, backups, applications and physical storage location. “Google Docs inside ChatGPT” is technically interesting. But “Local Files inside ChatGPT” would be the real game changer for the traditional Windows PC workflow. And OpenAI would not need to invent another file system. Windows already has a perfectly good one.

• 
  Phillip Shoemaker (@pbsIdentity) reported 36 minutes ago

  India just ordered hundreds of Google Firebase accounts shut down after authorities found scammers using the platform to impersonate major banks. At least 57 Firebase-hosted websites and databases were targeted for takedown this month alone. Some mimicked banks. Others distributed malicious Android apps. Some were designed to steal financial information from phones. Here's what I find interesting. Firebase isn't some shady hosting company operating out of a basement. It's Google infrastructure. That's exactly why criminals want it. We've spent years teaching people to look for obvious signs of scams. Weird domain. Broken English. Sketchy hosting. Browser warning. No HTTPS. But increasingly the attacker doesn't need to build suspicious-looking infrastructure. They borrow legitimate infrastructure. Google. Microsoft. Cloudflare. GitHub. Dropbox. Whatever gives the attack credibility and reliability. Now imagine the average person inspecting the link. They recognize Google. The connection is encrypted. The page loads perfectly. The certificate is valid. Everything their brain has been trained to interpret as: SAFE may technically be true. Except the person controlling the page is a criminal. That's an important distinction. HTTPS proves your connection to the website is encrypted. It does not prove the person operating the website is honest. A Google URL proves Google is providing infrastructure. It doesn't necessarily prove Google created the content you're looking at. The little padlock was never a morality detector. We just accidentally trained an entire generation to treat it like one. India says scammers have increasingly shifted toward Firebase because its legitimate development tools and database functionality make it useful infrastructure for fraudulent sites and apps.

• 
  Shoost (@Shoost_Product) reported 37 minutes ago

  Shoost updated: v0.17.3 → v0.17.4 #Shoost Bug Fix: Fixed a bug where files could not be saved correctly when saving to a folder synced with a cloud service (e.g. Dropbox)

• 
  Callitlikeitis (@Callittlikeitis) reported 39 minutes ago

  @iAnonPatriot Yeah no.. That’s even more piracy. I will Dropbox if it comes down to this drone diarrhea. Or better yet bypass lameazon all together

• 
  Atalocke (@atalocke) reported 42 minutes ago

  @Dishpit So your moat on a developer product is “let us run this for you”? Like Fly or Cloudflare couldn’t destroy you by adding a durable object *** server? They already have a CI/CD product. They already have the compute. Look, you could be having a DropBox 2009 moment, but why your software when there’s already a great open platform my agent has decades of docs to work with and simple docker hosting options? Is it really just cost? How long is that sustainable? Nobody is going to buy a *** host. Really, you’re competing via marketing. You need a target audience of developers. Not just generic developers.

• 
  Ricky Shah (@RickyShahatty) reported 43 minutes ago

  @Claudio_PNW @tax_birdie @AMandoSch Miller wanted the Dropbox released publicly. It is entirely up to the attorney to screen it. A bad client should make an attorney double down their efforts.

• 
  Dito (@morpiggg) reported 44 minutes ago

  @1password i miss the old dropbox with list of accounts to login instead of moving my mouse to to the top center of the page. how do i revert?

• 
  Martin (@martin_valchev_) reported 46 minutes ago

  WordPress people - where do your site backups live right now? - Same server as the site - Google Drive / Dropbox - Dedicated backup service - Honestly not sure That last option is more common than anyone admits.

• 
  Shadow_Vortex_2025 (@Shad0wV0rtex) reported 46 minutes ago

  @FrancoisOlwage @bot I ran into a similar issue just trying to connect Dropbox, ClickUp, and Google Sheets, and all my tokens were already gone.

• 
  davidsong (@bitplane) reported 48 minutes ago

  Has @Dropbox been breached again? I just got this but it can't be me. At least I hope not. I have a randomly generated, unique password that's made in an offline password manager, I used it once on this machine when I first set it up. If I'm getting hacked the rest of you are in serious trouble.

• 
  Synapse Brief (@Synapse_Brief) reported 50 minutes ago

  @gdb Scraping 7 consecutive years of tax forms and equity statements across Dropbox and Shareworks requires orchestrating dozens of DOM interactions without dropping session state. Standard visual tool-calling loops degrade quickly once context windows swell from repeated full-page DOM trees and screenshot tokens across nested subfolders. The underlying issue with multi-year document extraction is not simple folder traversal, but error recovery when dynamic OAuth tokens expire mid-sweep. Navigating nested web UI trees for 2016 through 2025 records usually hits rate limits or modal overlays that cause visual grounding agents to hallucinate click coordinates. Production reliability on complex immigration workflows will require hybrid execution models that compile raw browser actions into structured API calls or deterministic scripts after initial path discovery. Until agents decouple stateful file fetching from reactive visual vision loops, edge-case recovery will remain the bottleneck for zero-touch filings.

• 
  RVCrypto (@RvCrypto) reported 53 minutes ago

  Every once in a while I have one of those moments as an investor where everything just clicks. I had that moment a couple of weeks ago with Leadpoet, $TAO subnet 71. What initially caught my attention was the team. To me, they represent what a Bittensor-first team should look like. They're deeply committed to the ecosystem, they execute quickly, and, most importantly, they seem to understand that in the end none of that matters if you don't build a product customers actually want. The product appears to be working really well. Winning the OKX product competition and attracting an inbound pilot with Dropbox are the latest two independent signals that suggest they're solving a real problem for enterprise sales teams. The opportunity they're pursuing is also enormous. Enterprise sales is a market worth billions, and if Leadpoet continues executing the way it has so far, I genuinely believe they have a realistic path to building an eight-figure revenue business next year. And the best part here is that all of that value ultimately flows back into the token. I've also spent quite a bit of time talking with Gavin over the past few weeks and months. Those conversations gave me a very similar feeling about Leadpoet to the one I had with Score when talking with Max. I don't make that comparison lightly. It's great to see Leadpoet finally getting the attention it deserves, and the recent price action reflects that. Although, if I'm being completely honest, I would have loved one more dip to accumulate a bigger position, and I know I'm not the only one thinking that.

• 
  The Redeemed Artist (@Peace_Grenade81) reported 54 minutes ago

  I know I'm just screaming into the void. And there's probably less than like one or 2% of users that actually use this function. But I'm going to do it anyway. For the longest time the X app beta was absolute garbage on Android. It had serious stability problems, I couldn't use voice to text properly, and I couldn't access my memes from Dropbox, my cloud provider. The most recent change fixed all of the other problems except for my Dropbox integration. At first, I blamed X for this but I have since come to learn that the real culprit is Google. If you go into your app section and look for cloud providers they give you all sorts of choices so long as you like the choice that is Google's. Theoretically, other providers should be in here like Box or Dropbox. But Google has been playing footsie making rules about cloud provider integration and not actually approving anyone else. Google has become Microsoft. Google will tell you what cloud provider to use and it will conveniently be their own. Google will continue to upgrade their operating system closing off any other provider options or applications they simply disagree with for any reason at all. Meanwhile what this means for me is that I can't insert any memes or videos because they are all stored on Dropbox. Yeah, yeah, yeah I could go into Dropbox and then click on a photo and then share it to X and then make a post out of it. But what I can't do is respond to a post and insert a picture or a video directly through the X app. Don't know when this gets fixed, if ever. But I think it's time for Google to be investigated for monopolistic practices. I realize that this doesn't affect many people, but if you think they aren't coming for your various conveniences, I'm pretty certain that that's going to be proven wrong. Since I can't post a meme but only a local photo, here's an unrelated picture of a quilt we bought at auction. 🙄

• 
  🔩⚾️ (@john_dough) reported 58 minutes ago

  @irisivanyi @nickcamsmith If someone has a very fancy and complex portfolio site, they are probably not working very much. My portfolio is 10+ years out of date because I never have the time to update it. I just send a Dropbox folder of images of new work to people these days. ¯\_(ツ)_/¯

• 
  Craig O'Shea (@craig_os) reported 1 hour ago

  @DropboxSupport major issue with your services right now.

• 
  Abhishek Singh (@0xlelouch_) reported 1 hour ago

  System design question. How would you design Dropbox file sync with conflict handling? Constraints to make it real: 1) Clients are offline for days, then reconnect over flaky networks. Upload is resumable and idempotent. 2) Same file edited on 2 devices before either syncs. You need deterministic conflict detection (hash + version vector/etag?) and a UX for duplicates. 3) Renames/moves vs edits: preserve history and avoid treating rename as delete+upload. 4) Large files (2–10GB) need chunking, dedupe, and partial re-upload (content-defined chunking vs fixed). 5) Consistency: per-file ordering vs global ordering. What is the conflict scope and how do you prevent flip-flopping? 6) Server state: metadata store vs blob store, retention for old versions, and how you garbage collect orphaned chunks 7) Security: encryption at rest, per-user keys, and how sharing folders changes trust boundaries