Dropbox status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

• Errors (50%)
• Website Down (30%)
• Sign in (20%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

City	Problem Type	Report Time
City of London	Errors	8 hours ago
Alpharetta	Sign in	28 days ago
Shreveport	Sign in	1 month ago
Lima	Errors	2 months ago
Regensburg	Website Down	2 months ago
Alcobendas	Website Down	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jaz 💀 (@JustJazziThings) reported 3 minutes ago

  Scammers are taking advantage of these Dropbox sales to resell content. And they’re making a killing from it. Think about how much you sold that content for originally, and how much the buyer bought that Dropbox for. And when one reselling account goes down.. they just buy

• 
  Hendra  Gunawan (@HndraGnwn) reported 6 minutes ago

  @Dropbox Hey guys, can't open the preview on Safari (macOS12.5), need to go to the list first and open the file again, frustrating! pls Fix that **** happen guys. This was already a week happen and now can't open

• 
  ur angel | read pinned (@nsfchuu) reported 13 minutes ago

  sellers how do y’all upload longer videos to send to buyers :( is it a problem on my end when sometimes it takes hours or even days to upload videos to dropbox??

• 
  Ridho Febriansa (@ridhofebriansa) reported 15 minutes ago

  "Dropbox engineer team often simulates additional load for their production systems to enables them to artificially trigger issues sooner; when they hit a system limit that causes errors, they disable the simulated load and investigate the issue. It's less stressful."

• 
  🦄Font🧚‍♂️Folly🏳️‍🌈 (@fontfolly) reported 16 minutes ago

  Elseweb someone objected to my snark about a fixed version of Dropbox not coming out in Beta until after the current version of MacOS has been replaced. Their claim: ‘But they said this fix will make it future proof for subsequent versions of MacOS!” …

• 
  Daniel Joshua Rubin (@DanJoshuaRubin) reported 18 minutes ago

  @DropboxSupport Issue is clear and simple, when you charge someone for an entire year of software they don't need or want it should be prorated, the rest refunded. To keep that money is unethical.

• 
  dautan daniel (@DautanDaniel) reported 19 minutes ago

  @JonAMichaels Can we say all of them? Here the local server is very slow, so using it as backup with more than 10 external HDD on my desk and Dropbox full of documents :/

• 
  𝕬𝖓𝖉𝖎 𝖙𝖍𝖊 𝕾𝖍𝖎𝖓𝖎𝖌𝖆𝖒𝖎 (死神) (@shittoutofluck) reported 26 minutes ago

  @arti_chokesxx I’ve had to bypass this problem by creating Dropbox albums and then posting the link.

• 
  Thinker YT (@ThinkMoreYT) reported 26 minutes ago

  @DropboxSupport The Dropbox server just times out. I had someone download it and re-upload it on another file sharing site and then I could download it fine...

• 
  chauncey dandridge (@DJChaunceyD) reported 28 minutes ago

  Anyone else have problems uploading large files to #dropbox where it gets stuck on less than a minute left? So frustrating.

• 
  ℝeallyℝadley // 5’6” (@ReallyRadley) reported 30 minutes ago

  …> File mode specification error: (error epdfinfo: Error opening /Users/colinf/Dropbox/AAA_Books/Management/360 Degree Leader.pdf:Failed to load document) I'd love a solution to that problem, but I would settle for a way to tell Dropbox to download a local copy from the… 3/4

• 
  Independent Technologies LLC (@MyIndiTech) reported 30 minutes ago

  @MacRumors @rsgnl This is one reason why services like Dropbox are not a replacement for a real, onsite, file server. They should enhance an existing professional setup, not pretend to be a replacement.

• 
  Esai (@esaiasiaw) reported 31 minutes ago

  @dbDavideBoscolo i managed to fix it! the work around was: disable dropbox desktop backup > restart system > then put in license key after that. could be something to do with the cache clearing

• 
  Piotr Gliźniewicz (@GL1zdA) reported 35 minutes ago

  @stevesi . @Dropbox has the same problem, it will push plans for teams if you have the Professional plan for individuals.

• 
  Abhi (@abhispeaks01) reported 35 minutes ago

  Doing some digging into the "why now" of successful companies, e.g., 1. Instagram: Great phone camera 2. Uber/Lyft: GPS on phones 3. Spotify: Napster legal issues + phones 4. Dropbox: People having multiple devices. What others come mind?

• 
  𝐖𝐞𝐬𝐬𝐞𝐱𝐖𝐞𝐚𝐭𝐡𝐞𝐫° 𝙼𝟽𝚆𝚆𝚇 (@WessexWeather) reported 36 minutes ago

  @DropboxSupport Thanks for your reply, but I reported this issue several weeks ago, and it has been reported by others. I have spent the morning migrating all my files and shared folders from Dropbox to iCloud. Sadly my Dropbox is now just a ‘usb drive’. Adios!

• 
  chrisdbarnett.eth 🇬🇧 (@chrisdbarnett) reported 38 minutes ago

  @Dropbox Looks like drug deals are going down!

• 
  Esai (@esaiasiaw) reported 40 minutes ago

  @dbDavideBoscolo after closing and re-opening after effects i lose the pro features again & run into the same issue— this may be an OS + Dropbox permissions issue. saw that you replied to my email so will carry on coms there.

• 
  theirrationalprogressive (@theirrational0) reported 41 minutes ago

  @JenaGriswold What a load of overly dramatic BS. Leftism is being exposed and you’re feeling the heat and the need to double-down on Dropbox miracle on 16th Street

• 
  calmabrave (@neansai2) reported 41 minutes ago

  @marceelias @DemocracyDocket Scary. I don't want someone taking down my license plate number when I use a dropbox. Fortunately, I don't think I have to worry about that in California. It's terrible that this is happening, along with the other voter intimidation tactics.

• 
  Matt Svensson (@TechNerdings) reported 43 minutes ago

  @mdf200 @zsk Even without AWS, still have Google Drive not sync'd and Dropbox with separate login. So, they'd have to compromise 2 accounts with MFA or my machine and Google account with MFA. Agreed on complexity.

• 
  Status (@MyCoursesTWU) reported 43 minutes ago

  Dropbox reported Aug 11 @ 3:26 PM CDT - "Dropbox is not working for some users. We’re working to fix the problem as quickly as we can. We’ll share another update shortly."

• 
  MP (@MP02053319) reported 47 minutes ago

  @DropboxSupport Hello, it’s Friday evening and the issue still has not been resolved. As a customer, it’s very disheartening to see “Dropbox closed” with still no further response from the employee John. I sent him the information he requested early Friday morning.

• 
  Anthony Fonseca (@nth5ny) reported 47 minutes ago

  @googledrive **Slow performance** Drive on the desktop causes lag in applications. I understand the limitations of working remotely. However, I’ve never encountered the same issue in Dropbox, for example.

• 
  The Lena Adams (@LenaAdams666) reported 48 minutes ago

  @BillyCruze When OF continued to take down content they had approval for, I’m done trying to fight it. I can always Dropbox you via email when I have new BG content

• 
  MP (@MP02053319) reported 53 minutes ago

  @drewhouston Dear Mr. Houston, for seven days now, the search function in Dropbox hasn’t been working on my end. It’s been very hard to get support from Dropbox to fix this crucial feature. The engineering team is “working on it” but quite unresponsive.

• 
  Esai (@esaiasiaw) reported 54 minutes ago

  @dbDavideBoscolo also: i’m aware of the dropbox backup issue that seems to only affect macOS so i’ve disabled it but i’m still running into this error message.

• 
  🦄Font🧚‍♂️Folly🏳️‍🌈 (@fontfolly) reported 54 minutes ago

  …multiple techsupport communications with Dropbox were responded to with, “Oh, yeah, we’re aware of that problem but we can’t fix it.” Whereas one call to Apple support (in which the first tech was flabbergasted as I shared my screen and called a next-tier tech)…

• 
  Bourbon❤️ (@bourbon8888) reported 55 minutes ago

  @maiab Dropbox just works - Google drive- ppl always seem to have issues. Also I cannot save epub books (I back up epub books in the cloud) on Google drive & open from wherever- nor export on a phone nor iPad. I have to go to a desktop, download it & airdrop it to my iPad

• 
  WMySir (@didomenicoc) reported 55 minutes ago

  @DropboxSupport @DropboxSupport Dropbox killed my account plus! I was logged out from every device for no reason. I've been regularly paying! Recovery pw not working. Experts are not replying to my open tickets. Could you please help me?