Dropbox status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

• Errors (57%)
• Sign in (29%)
• Website Down (14%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

City	Problem Type	Report Time
Paramaribo	Errors	23 days ago
Bogotá	Website Down	23 days ago
Auxerre	Errors	23 days ago
Salt Lake City	Sign in	26 days ago
Madrid	Errors	1 month ago
Conneaut	Sign in	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ex nihil nihilo (@PseudoEpicurus) reported 16 seconds ago

  @Dropbox Thanks for making looking at a shared cat video of 30 seconds a long ordeal by having me login or create an account (to view a shared video!!), sending a code, then just dumping me into my old files I no longer use, and having to go back to the original link just to view it. 🤬

• 
  Elyas (@ElyasAlemi) reported 28 seconds ago

  @drewhouston @Dropbox big call. the co-ceo move forces the operating-system rewrite a single ceo can postpone forever. as a 17yo technical co-founder still 1 month into a saas, the thing i'm curious about is what the first conversation looked like. did you go in with the structure already drafted, or did it surface from a problem you couldn't both keep solving the old way?

• 
  Jody (@Jody28391214234) reported 4 minutes ago

  @sarahadams @BenghaziAttacks @BentonDave28405 Same with me Sarah - running into trouble trying just to get the report from DropBox. Help.

• 
  RealHD (@Purified_HD) reported 6 minutes ago

  Update: I was able to get the download link the mod was using to pull the .exe on launch taken down through Dropbox. It won't stay down for long, but it throws a wrench in their operation for now.

• 
  Red (@rubelr44) reported 6 minutes ago

  you're paying google $10/month to sit in their server room. dropbox gets $12/month. apple gets $10. the kicker? they can all see your stuff. and when dropbox got breached in 2024? emails, passwords, and tokens were just... out there. there’s this tool called syncthing and it’s honestly kind of a cheat code. no cloud. no company servers. no middleman watching you. it just syncs your files directly between your own devices. peer-to-peer. it's got like 81k stars on github so it’s legit. here is why it wins: direct sync: files go from your phone to your pc. they never touch a 3rd party. privacy: encrypted with tls and crypto certificates. zero friction: no accounts. no sign-ups. just install it and share a device id. everywhere: works on windows, mac, linux, android... even solaris if you're into that. safety net: it has file versioning. if you accidentally delete something, you can just roll it back. the wildest part is that syncthing isn't even a company. it's a swedish non-profit. there is no "cloud" to shut down. google has killed 293 products, but they can't kill this because your files aren't on their hardware. the math is pretty dumb when you look at it: dropbox/google/icloud = $120-$144 a year. syncthing = $0. unlimited storage. unlimited devices. it's been around since 2013 and it's 100% open source. if you're tired of paying a subscription for "permission" to access your own data, just switch. your hardware. your files. forever.

• 
  Awooingenjoyer (@AwooingEnjoyer) reported 7 minutes ago

  Nah, the dropbox is broken, go speak to Cathy.

• 
  Smol (@SmolMacApp) reported 8 minutes ago

  Email attachment limits aren’t small. Your files are big. There’s a difference, and the fix is usually 10 seconds, not a Dropbox link.

• 
  mark rigdon (@markrigdon) reported 8 minutes ago

  @Dropbox Been a dropbox user since 2009. But I’m now starting to question after 17 years if we can actually use this service reliably because we’ve now been trying to recover a botched sync across four business computers for five days now and three separate dropbox support people that have yet to actually fix the problem. they can’t even seem to figure out what the problem is across the three of them as they pass the buck. it’s making Dropbox look completely incompetent, which is bad. We just need all the files restored between a certain time that were deleted. But here we are five days in and can’t get anyone at Dropbox to actually do that. We can’t do it manually on our side because it’s simply too many files and we don’t even know what’s missing. come on guys can someone actually interact with me in real time, it’s bad enoug that Backblaze told us out of the blue that it stopped backing up Dropbox as a corporate decision as of April 17 without even telling us so I can’t grab from our back up to restore this absolute mess that completely stopped our business from using Dropbox for the last five days. can someone respond in real time so we can get this taken care of pretty please?

• 
  Shripal Gandhi (@ishripalgandhi) reported 9 minutes ago

  Hey @Dropbox ... Your advanced customer service is horrible! I have benefit chasing them for an important issue since more than 2 days (not counting the weekend) now and I still do not have a resolution. Is it that your reps are allowed to answer only one email per client per day??

• 
  Lazaro M. (@Lzmrtn66) reported 14 minutes ago

  @Dropbox I'm having trouble regaining access to my Dropbox account. I have access to the registered email. I request a password change, you send the password, I log in with the password, then you say you'll send an SMS to my cell phone, but that SMS never arrives.

• 
  Marcin Moskała (@marcinmoskala) reported 16 minutes ago

  StrictMode is a developer tool which detects things you might be doing by accident and brings them to your attention so you can fix them. StrictMode.ThreadPolicy among others can detect: - slow (blocking) operations on UI thread (detectCustomSlowCalls()) - blocking disc reads/writes on UI thread (detectDiskReads()/detectDiskWrites()) - mismatches between defined resource types and getter calls (detectResourceMismatches()) StrictMode.VmPolicy among others can detect: - leaks of Activity subclasses (detectActivityLeaks()) - when an SQLiteCursor or other SQLite object is finalized without having been closed. (detectLeakedSqlLiteObjects()) - when your app is blocked from launching a background activity or a PendingIntent created by your app cannot be launched (detectBlockedBackgroundActivityLaunch()) - when the calling application exposes a file:// Uri to another app (detectFileUriExposure()) - attempts to invoke a method on a Context that is not suited for such operation (detectIncorrectContextUse()) For both of them, we can specify a penalty: - penaltyLog() - Logs detected violations to the system log. - penaltyDeath() - Crashes the whole process on violation. - penaltyDialog() - Shows an annoying dialog to the developer on detected violations, rate-limited to be only a little annoying. - penaltyDropBox() - Enables detected violations log a stacktrace and timing data to the DropBox on policy violation. - penaltyFlashScreen() - Flashes the screen during a violation. - penaltyListener(…) - Set specific listener on violation.

• 
  Ral K' Thar (@RalKThar) reported 18 minutes ago

  There is an easy to fix things in the uploaded to Dropbox version that Grok garbled. It just makes it so any API key comes up as invalid.

• 
  Blackbox RMS (@blackboxrms) reported 19 minutes ago

  Running a record label in 2026 is pure chaos: spreadsheets, Dropbox, endless emails. We built Blackbox RMS to fix it. One desktop app for releases, artists, contracts, promo & royalties. Built by a label, for labels. Link in bio. What's your biggest headache? 👇

• 
  Auritrack - AI-powered expense tracker (@auritrack) reported 24 minutes ago

  How $9.99 a month for “just one app” became the most profitable business model of the last decade. The math behind subscription creep Adobe had a very huge effect on Photoshop boxed sales in 2013, same software, now $20.99 a month forever. Revenue went from $4.4 billion to over $21 billion in ten years. The product didn’t change, the billing did. Companies Learned Something Brutal: - People fight a $200 charge - People ignore a $9.99 one So they sliced everything into $9.99s. Spotify, Netflix, Hulu, Disney+, Max, Apple TV+, Peacock, Paramount+, Audible, Kindle Unlimited, NYT, WSJ, Substacks, Notion, Dropbox, iCloud, Google One. Add a gym membership and a meal kit and you’re at $400 a month before rent. The Trick: every individual service feels reasonable, the bundle feels invisible, banks don’t surface the total and apps don’t show what else you’re paying but you have to add it up yourself. Most people are off by 60% when asked to guess their monthly subscription spend. Banks reviewed this in 2024, off by $130 a month on average. The fix isn’t dramatic. Pull last month’s statement, highlight every recurring charge, cancel three. Most people save $80+ a month with that one exercise. Auritrack does this automatically, every recurring charge gets a tag, the forgotten ones get flagged. Follow for more money stories.

• 
  Isha (@VISportsTalk) reported 25 minutes ago

  @DropboxSupport Still not working. Is there an ETA for when your website and app will be operational again?

• 
  Néstor Planes (@NestorPlanes) reported 26 minutes ago

  Ben Thompson about The Consumer Market: "This reality about the consumer market is a lesson that Silicon Valley has to re-learn every decade or so. Consider Dropbox, whose founder, Drew Houston, is in the process of stepping down. Dropbox was a category-defining product that had a viral hook — if someone signed up with your referral code, you got more storage — and grew extremely fast amongst consumers; the company then spent too long trying to actually build a business in the consumer space, before finally realizing that the only way to make money with what was ultimately a productivity product was by selling to enterprise. The reason is obvious when you think about it: enterprises are paying for their employees’ time, so of course they are willing to pay for tools that make those employees more productive; consumers, on the other hand, are mostly looking to waste time, which is why attention-harvesting advertising is the only software business model that works at scale for consumer services. The fact that Silicon Valley forgets this is downstream from Silicon Valley being a bubble; normal people aren’t looking for agents to buy them tickets to a concert. Still, the bubble was strong enough to convince OpenAI to make the exact same mistake Dropbox did: the company somehow convinced itself that it could make enough money selling subscriptions to consumers; Anthropic, meanwhile, realized that it was enterprises who were willing to pay for AI’s massive productivity benefits, even as OpenAI failed to capitalize on their consumer market penetration by refusing to build an advertising product. This is a long-winded way of saying that I don’t think that Apple’s agentic shortcomings are a big deal, at least for now. Agents help you do work and be more productive, and consumers don’t want to work or care about being productive. What they do want to do is watch short-form video, and an iPhone is simply much better at that than any other device ever will be; in that context, Siri being good enough is enough, and it appears that Apple crossed that bar."

• 
  ★ Omega_ DBZ★ (@omega_dbz) reported 33 minutes ago

  Leaked! UNREDACTED video footage from The American Fork Police Department that exposes everything! Joshua, the franchise owner of the Bricks & Minifigs location in Salem, Oregon is seen here! This footage was previously redacted but was accidentally uploaded the American Fork PD to their Dropbox online before it was taken down, luckily someone saved it and is now released! #recklessben #legoscandal

• 
  Timbitz (@Timbitz01) reported 33 minutes ago

  @TodayUpdates0 @RedLineReportt They can be if they want as far as I'm concerned. But the problem is.. that's not how they are voting. It's all the mail in and absentee voting and the anytime dropbox and the counting til they win that's the problem.

• 
  Evan Otero (@EvanOtero) reported 35 minutes ago

  A decade-old Quora post on Dropbox that is a better product masterclass than any book: Q: Dropbox: Why is Dropbox more popular than other programs with similar functionality? A: Well, let's take a step back and think about the sync problem and what the ideal solution for it would do: - There would be a folder. - You'd put your stuff in it. - It would sync. 
They built that. Why didn't anyone else build that? I have no idea. "But," you may ask, "so much more you could do! What about task management, calendaring, customized dashboards, virtual white boarding. More than just folders and files!" No, shut up. People don't use that crap. They just want a folder. A folder that syncs… That is what it does.

• 
  Gretchen Casey (@SheWhoCarries) reported 40 minutes ago

  @Dropbox Ending Formswift? Say it ain't so. So disappointed when companies acquire other companies and shut down their valued services.

• 
  SCRIBEMOON (@SCRIBEMOON) reported 40 minutes ago

  Ok great. What do we do. What can we do. I was told We were the problem, the people who vote on Election Day, we made things go slowly. VOTE EARLY THEY SAID. I voted on May 13 via dropbox. STILL NOT COUNTED. I doorknocked for Spencer. Only threatened once- by a Cedars Sinai young white female doctor. The CORRUPTION is too overwhelming. We need FEDERAL INTERVENTION!

• 
  Creative Cyborg (@creativ_cyborg) reported 42 minutes ago

  @thevelvetmonke @fortelabs @tloncorpbot The graph does move with the docs. The graph is the set of links embedded in the documents. I've moved my vaults around from one folder to another, from Dropbox to a regular folder to use Sync, and had no trouble with any of it. That I tell Claude to move the vault and wait a couple of minutes for the move to complete might explain why I find it so easy, but I see no reason to do it in any other way.

• 
  swyx 🇸🇬 (@swyx) reported 42 minutes ago

  dropbox has dropped the ball. how is this a 6 billion dollar saas. ultra slow navigation, doublecharges for storage (of course, extremely happy to help you buy more storage, really ****** tools to help audit storage), terrible org/personal file structure, cant even calculate last modified for a folder. i cannot think of another company with as high a delta on how much i respect the ceo vs how much i disrespect the product. absolutely enraging.

• 
  Bosn (@00bosn00) reported 44 minutes ago

  2026 and we’re out here building god-tier AI that can debate physics and write symphonies, but Grok still can’t watch a Dropbox, OneDrive, or Discord video link.“Sorry, I can’t watch videos from Dropbox, OneDrive, or most direct file links.”We’re doing all this magic with AI and the video player is stuck in 2015. Fix it, xAI.

• 
  Raziel (@tryraziel) reported 44 minutes ago

  Drew Houston pitched Dropbox to 76 VCs in 2007. 75 said no. The rejections were brutal: → "Storage is a commodity" → "Microsoft will crush you" → "Why not just email files?" → "The market is too small" Houston was a 24-year-old MIT dropout with no enterprise sales experience. VCs couldn't see past the obvious: cloud storage already existed. But Houston understood something they missed. The problem wasn't storage — it was sync. He'd built the first version because he kept forgetting his USB drive. Every knowledge worker had the same pain: files scattered across devices, email attachments, version control chaos. The breakthrough came when Sequoia's Mike Moritz asked one question: "How big could this really get?" Houston's answer: "Every person, every file, every device." Dropbox launched in 2008 with a simple demo video. 75,000 signups overnight. Series A at $25M valuation. By 2018: IPO at $9B valuation. Today worth $8B+ with $2.5B annual revenue. The lesson: When 75 VCs say your market is too small, maybe you're seeing something they can't. What "obvious" idea do you think VCs are missing right now?

• 
  J. (@munchivelo) reported 47 minutes ago

  track back to just over a year to now. i'd built an automated ecommerce flow that took a whole store end to end. seo would research trends, products, and map those into .js scripts which would launch prompts that read those research files. that would feed an image gen prompt which created designs, set to specific standard. i'd generate them, and then ANOTHER prompt, would check the images, score them with a criteria, and either move them to an accepted folder, or move them to an archive folder. the accepted folders, would automatically fire a script which would open photoshop, map the image to smart layers, in a 'product shot' template i'd made, and then export all of the final product shots to another folder, and then exported the flat designs which would be used for the products. another script took the product images, did visual lookups, generated all product descriptions, renamed the images and generated the seo text. it ran optimizations locally via a jpegoptim and oxipng script. it then uploaded them to dropbox, and via API, would generate a dropbox link map. i had one barebones csv template, which i'd run a ps1 script through to map json files into the csv rows, and insert the dropbox link map. all my images, links, followed the exact same slugs, so it turned 2 hours of manual work into a 5 second bulk rename and insert. it then converted that csv into json, which then itself converted that json into ld-json for product rich listings. ai would write the product description based on a dataseo keywords, and googletrends json file that would run on every product type. collecting keywords for that specific product. it also formed it around brand profiles, copy guides and other things. this was sonnet 3 days, GPT 4.0 days, and it STILL wrote great copy when it had the right guidance. in the .js file, i'd replace all em dashes with a hyphen if they ever appeared. i built a custom product uploader, built my own php plugin which synced to local .js files and connected via rest. it was (and still is) one of the best wc product uploaders that exist, as it completely resets filterlookups only for that product, and is lightning fast because i upload it directly into woocommerce rows from json. no importers, no wordpress malarkey, or WC rest needed. it was 50x faster than wc's own CSV import. the images would be uploaded via ftp, and then on detection, would sync those to the media library, and i'd upload the image meta from the seo run, so they all had captions/alt text etc. it took what would be 3-5 hours of manual work per product, and congested it into a 2 minute image to fully live product system. after that, i'd export sales data, the ai was constantly learning, sales data feeding back to files, which would then teach the ai what products work, what doesn't. what copy worked, what copy didn't. that would then flow back into the original source files which told the ai what images to gen and what products to launch. all of it was local on my pc. i wasn't selling an saas. it was just something that worked for my very particular setup. the thing about it is; i built that mostly with GPT 4.0 and a little bit of 3.5! mostly copy and pasting code manually from the chats in chatGPT. all the plugins, the php, everything. then some of it got improved inside vscode back on the old original copilot plans, when $10 used to last you an entire month of none stop coding. this was before n8n, before agents were even a thing. all of that I built very specifically for myself, local, syncing folder to folder, json file to json file. python scripts watching files, and .ps1 files that would follow up with other .ps1 files, which launched .js files which contained prompts for AI, and hitting the openAI API's whenever I needed the AI layer. eventually i built a terminal tool, which would allow me to run the scripts from the terminal, and i'd manually type in the slugs for which products i wanted processed. all files would sit in specific folders, and scripts would do the rest. i was so excited about that, giving my terminal app a shortcut icon and putting it onto my taskbar. that was a year ago. fast forward to now. the game has changed so much. ANYTHING and i mean anything is possible now. people 'new' to codex, and CC etc don't know how good they have it. my advantage is that i have a year of scripts, a year of tools. i've laid the SYSTEMS in place, to fully map out entire features, precisely, and organized, and build out projects, in one hour, and have it implemented within the next. entire saas features - mousework. but i've had this ******* idea for so long, to build a fully automated, self learning ecom business, that launches products end to end based on it's own research, writing, and growth, but the complexity of it previously , and being busy with life, it never got finalized. the secret is i sync it via etsy too, but they're API keys take FOREVER to aquire, but built my own etsy system, product uploader, which runs across 7 different stores. however, now, i've finally been building the replacement for it. i'll be able to run that exact same system, except this time through a full app, with a canvas, and agent systems instead of .ps1 scripts. not to say i won't run scripts; they're an integral part of any automated workflow, but now it has superpowers, and it can do so so so much more. all the ideas I wanted to do, automated, fully, end to end. not only that, but i moved away from woocommerce entirely. instead i just built my own website builder, which is also fully automated end to end. my brand profiles, my artwork system? i'm still using those, just for more things. now i can launch 50 brands just like it, running the same system, all in about 5 minutes. whether it's saas, local service, or online ecom. i also built an ai automated ad builder. it takes my brands images, or generates images. i've got background removers, and full skills and agents which fully generate the ads for me. it mixes all that into seedance videos, and posts in logos etc. now i take those image/videos, and build instagram, tiktok, facebook vids, generate descriptions, and upload them automatically. it has an every growing library to source from, templates to use, and the system derives right with the websites, so all themes/styles match precisely to the brand. this is why it's so great building for yourself. the amount of reusability you get with it, the fact it's free forever, can never be beaten. none of these saas companies get it. and they're heading in the wrong direction. we could already DO half of what these companies are doing. my own personal SEO system, which i built for my automated web builder, is already 10x better than any yoast, rankmath etc. i skip expensive ahrefs, semrush, and just rebuild their services myself, using API, which is 100x cheaper. except this time it FEEDS my system, and i don't need to lay a finger on it. nobody cares about these little one off apps that won't exist in a year. they're either failing to see the future, or they're hoping for an early exit before they know the dominos start falling. and they don't get it. their 'app' is just a little tiny module in something that thinks bigger. people will want PRIVATE systems. all speaking to each other. not 1200 integrations and 1200 invoices to send to, that don't even have a ******* brain. i'm not selling anything yet. but if you're interested in seeing how i think about automation, then stay a while and listen. the tool i'm building will absolutely help you too. but i'll be honest. i'm actually quite scared to release it, solely down to how powerful it is. not many people do it like i do, and i'm finally on here to tell the world. if you're a cannabilistic, sick sadistic, son of *****, 666, you're in pain but you sit and stick with it, in the midst of business, then drop a you know what.

• 
  PATRICK (@Augustuskiefer) reported 48 minutes ago

  @DropboxSupport We did not. The issue resolved around 12:45 cst

• 
  🎀MONA MANIC🧸 (@mona_maniccc) reported 51 minutes ago

  My new Dropbox link is out 1 terabyte dm if you are down 💞

• 
  Polsia (@polsia) reported 55 minutes ago

  M&A brokers are still using Word templates and Dropbox to package deals. That's the problem we're solving — AI-powered deal marketing, built for the people who move businesses.

• 
  Abhishek Singh (@0xlelouch_) reported 58 minutes ago

  Super chad legendary interviwer at dropbox: You need to store 10 billion small files (1-10KB each). Block storage costs are $100K/month. How will you reduce storage costs? [Real problem at Dropbox]