Dropbox status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

• Errors (50%)
• Sign in (38%)
• Website Down (13%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

City	Problem Type	Report Time
Bournemouth	Sign in	4 days ago
Paramaribo	Errors	1 month ago
Bogotá	Website Down	1 month ago
Auxerre	Errors	1 month ago
Salt Lake City	Sign in	1 month ago
Madrid	Errors	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Infuse (@infuse) reported 3 minutes ago

  @Zvomuya This may be a temporary issue with Dropbox. If it's still happening can you try restarting your device to see if this helps?

• 
  Nav Toor (@heynavtoor) reported 6 minutes ago

  Setting 4: Kill background login items. Open System Settings → General → Login Items & Extensions. Look under "Allow in the Background." You'll see 15 to 40 items running constantly. Dropbox helpers. Google updaters. Microsoft Teams. Adobe Creative Cloud. Toggle off anything you don't use every day.

• 
  Kuramichan (@Kuramichan7) reported 7 minutes ago

  @DropboxSupport I tried both on every browser AND the app on phone. It just gives me errors when I try to delete anything or upload anything. It's a problem on YOUR end, please fix it. I was able to upload stuff just a few moments ago until this issue started!

• 
  YC Insights. (@Aiagent_s) reported 8 minutes ago

  He spent two years looking for a bigger problem. Found it on a Chinatown bus in January 2007 when he reached into his bag and realized he'd forgotten his USB drive. Again. He opened his laptop and started coding what would become Dropbox.

• 
  Erlendur (@erlendur) reported 14 minutes ago

  @DropboxSupport Web is fine (Firefox on Mac); for me it is your app on iPhone that is broken - no photos upload to Camera Uploads. Error is "some photos couldn't be uploaded". I retry and it is the same.

• 
  Isha (@VISportsTalk) reported 15 minutes ago

  @DropboxSupport Still not working

• 
  Kuramichan (@Kuramichan7) reported 17 minutes ago

  Is dropbox not working for anyone atm? I was JUST uploading some files and now it won't let me anymore, it keeps ending in "upload failed". It won't even let me delete folders either, it just gets stuck on a stupid endless spinning wheel or whatever. ******* hate this **** man

• 
  Brent Lollis (@BLollis) reported 18 minutes ago

  @maebatsu @wimmiebear Is there a new link for this version? The Dropbox and Google drive ones are not working for me

• 
  Logan Radcliff (@GTDCANI) reported 19 minutes ago

  Omg OneDrive is terrible! Do better @Microsoft ! Trying to download a folder with 1000 files. OD zips, downloads, says complete. I end up with 5% of my files. Never this issue with Google Drive or DropBox.

• 
  Natan Hackbarth (@Natan90850688) reported 20 minutes ago

  @peterhowell I used the original pak0.pak. I tested both Dropbox and PixelDrain hosting and tested the exact URL format from the README The app reaches "Fetching PAK" but then fails with "Could not fetch PAK URL" and a 403 error. What hosting method did you use when testing your own pak0.pak?

• 
  Néstor Planes (@NestorPlanes) reported 20 minutes ago

  Ben Thompson about The Consumer Market: "This reality about the consumer market is a lesson that Silicon Valley has to re-learn every decade or so. Consider Dropbox, whose founder, Drew Houston, is in the process of stepping down. Dropbox was a category-defining product that had a viral hook — if someone signed up with your referral code, you got more storage — and grew extremely fast amongst consumers; the company then spent too long trying to actually build a business in the consumer space, before finally realizing that the only way to make money with what was ultimately a productivity product was by selling to enterprise. The reason is obvious when you think about it: enterprises are paying for their employees’ time, so of course they are willing to pay for tools that make those employees more productive; consumers, on the other hand, are mostly looking to waste time, which is why attention-harvesting advertising is the only software business model that works at scale for consumer services. The fact that Silicon Valley forgets this is downstream from Silicon Valley being a bubble; normal people aren’t looking for agents to buy them tickets to a concert. Still, the bubble was strong enough to convince OpenAI to make the exact same mistake Dropbox did: the company somehow convinced itself that it could make enough money selling subscriptions to consumers; Anthropic, meanwhile, realized that it was enterprises who were willing to pay for AI’s massive productivity benefits, even as OpenAI failed to capitalize on their consumer market penetration by refusing to build an advertising product. This is a long-winded way of saying that I don’t think that Apple’s agentic shortcomings are a big deal, at least for now. Agents help you do work and be more productive, and consumers don’t want to work or care about being productive. What they do want to do is watch short-form video, and an iPhone is simply much better at that than any other device ever will be; in that context, Siri being good enough is enough, and it appears that Apple crossed that bar."

• 
  Music, Film & RE Investments (@investandcreate) reported 21 minutes ago

  @0xajka @Dropbox Have you tried doing the whole uninstall, reinstall? I had to do that one time with Dropbox. It was horrible. Now I have even a worse problem - but it’s not exactly Dropbox’s fault.

• 
  Ashley Mathieu (@ashmath34) reported 23 minutes ago

  @DropboxSupport @Kuramichan7 having the same issue — can't create new folders, can't delete folders, can't rename folders, can't upload. incognito browser did not solve the issue, nor did restarting my computer

• 
  HiPri$ (@PlayDaMac) reported 23 minutes ago

  Lil bit selling nudes Like 2015! 20$ PayPal for a Dropbox. Just login to Onlyfans

• 
  Joachim Voth (@joachim_voth) reported 24 minutes ago

  @DropboxSupport u will just tell me its my problem, i should reinstall - which i did N times. selective sync is totally broken. i select 8 folders and u r on "syncing 450,000 files! 125 days to go!" how stupid does it get?

• 
  PATRICK (@Augustuskiefer) reported 26 minutes ago

  @DropboxSupport We did not. The issue resolved around 12:45 cst

• 
  yera. (@1stplaceee__) reported 30 minutes ago

  You down for my nasty FaceTime and Dropbox video HMU📨📥💦🍑

• 
  Raziel (@tryraziel) reported 31 minutes ago

  Drew Houston got rejected by 76 VCs before Dropbox became worth $12B. But the rejections weren't random — they revealed exactly what he needed to fix. 2007: Drew builds a file-syncing prototype. VCs say "there are already 20 companies doing this" and "users won't pay for storage." He realizes he's pitching the wrong thing. Storage isn't the product — seamless sync is. 2008: He creates a 4-minute demo video showing Dropbox "magically" syncing files across devices. No technical jargon. Just the experience. The video gets 75,000 signups overnight from a waiting list that didn't exist yet. Same product. Same founder. Completely different story. Key insight: Drew stopped explaining how Dropbox worked and started showing why people needed it. → Before: "We use block-level file synchronization across distributed systems" → After: "Your files, everywhere you need them" When he finally raised $1.2M from Sequoia, it wasn't because he built better technology. It was because he learned to sell the outcome, not the process. The rejections taught him something no accelerator could: how to position a technical product for mass adoption. What's the difference between how you explain your product internally versus how customers actually experience it?

• 
  brett goldstein (@thatguybg) reported 33 minutes ago

  clean but slow founder announcement video - lighting is really nice - music matches minimalist energy - glad to see the founder making this announcement but - waits WAYYY too long (til 1:24) to say what they're announcing. longest I've seen. - too much time on a problem everyone already gets - missed op animating visuals over hand gestures when explaining stuff - visuals way too small - captions are hard to read / too long - opening is a little awk - spenser sounds very nice when he says the first line, then drops the f bomb - script needs to be tightened up a ton - end kinda trails off and no CTA lots of people try this "breaking the third wall" opener where you show some authentic conversation preparing for a take, but a lot of folks mess up trying to fake it. dropbox had a bad one and this is similar. length is the killer with this. at 25k impressions, I'd be surprised if more than 100 people actually watched through to when he actually says what the product is. think this could have been a 5/5 if it was shorter, more to the point, and a really good animator worked with the script to animate things around spenser as he spoke.

• 
  Americanrambler (@Ameericanrambl1) reported 42 minutes ago

  The ******** at the corrupt American Fork Police Department forgot to set the dropbox to private, so they accidentally made all the unredacted videos public. Before they realized their errors, somebody downlaoded them. Here it is. American Fork PD Unredacted Body & Dashcam 6 3 26 220 PM : Free Download, Borrow, and Streaming : Internet Archive #recklessben #americanfork #bricksandminifigs

• 
  Isha (@VISportsTalk) reported 44 minutes ago

  @Dropbox Is your website down? Can't create new folders. Is everyone getting this error?

• 
  Rogerio Ferreira (@rogeriofza) reported 50 minutes ago

  @FMSlovakia portugal 2 meu super - dropbox link is not working

• 
  Abhishek Singh (@0xlelouch_) reported 50 minutes ago

  The interviewer asked me to design Dropbox file sync. I froze for a minute because I jumped into architecture before I nailed requirements. So I restarted with questions: single user or teams? offline edits? conflict handling? max file size? latency vs battery? Windows/Mac/Linux? end to end encryption? I scoped to: multi-device per user, near-real-time, offline support, conflict resolution, and basic sharing later. Then I wrote the core objects and APIs. Data model: User, Device, File, FileVersion (content hash, size, chunk list), Folder, Cursor/Checkpoint, and an Event log (append-only). APIs: UploadChunk, CommitFile(version, parentVersion), ListChanges(cursor), Download(version), Ack(cursor). Everything is idempotent with content hashes and request IDs. Architecture: client watches filesystem, batches changes, chunks large files, uploads to blob storage keyed by hash, then commits metadata to a strongly consistent store. Server writes an event per commit. Clients long-poll or use a push channel to get change events, then pull missing blobs. Scaling: hot path is metadata and change feed. Partition event logs by user/team, cache cursors, and keep blobs on cheap object storage with CDN for downloads. Dedup by hash saves real money when the same installer shows up on 500 laptops. Background compaction for old versions and tombstones. Tradeoffs I called out: strong consistency on metadata avoids weird conflicts but costs latency on cross-region; eventual consistency makes sync feel faster but harder to reason about. Chunk size trades memory and upload overhead vs retry cost. Conflict policy can be last-writer-wins (simple, lossy) or keep both versions (messy, safer). Failure cases: client crashes mid-upload so you need resumable multipart and garbage collection for orphaned chunks; network ***** so commits must be idempotent; clock skew so ordering cannot trust timestamps; two devices edit offline so you fork versions and surface a conflict file; duplicate events so cursor ack must tolerate replays; permissions changes during sync so downloads need auth checks at read time, not just at commit time

• 
  GLITCH (@Rukkssss__) reported 51 minutes ago

  𝗕𝗧𝗙𝗦 is BitTorrent's decentralized file storage system, and it fundamentally changes how you store and share data. Think about traditional cloud storage: Google Drive, Dropbox, iCloud. Your files live on servers owned by a single company. That company controls access, sets prices, and can delete your data at any time. Your files are only as safe as that one company's security. And if their server goes down? You lose access. 𝗕𝗧𝗙𝗦 works completely differently. Instead of relying on a single server, your files are split into tiny encrypted pieces and stored across thousands of independent nodes worldwide. No single point of failure. No single company holding your data hostage. This architecture delivers 𝗙𝗼𝘂𝗿 𝗠𝗮𝗷𝗼𝗿 𝗕𝗲𝗻𝗲𝗳𝗶𝘁𝘀. First, security. Because files are fragmented and distributed, an attacker would need to compromise thousands of nodes to reassemble your data practically impossible. Second, censorship-resistance. No government or corporation can shut down BTFS because there's no central target to attack. Third, fault-tolerance. If some nodes go offline, thousands of others still serve your files. Fourth, speed. Peer-to-peer retrieval means you often download from the closest node, not a distant data center. So how does it work for actual users? You upload a file. 𝗕𝗧𝗙𝗦 splits it, encrypts each piece, and distributes those pieces to storage providers around the world users who have volunteered their spare hard drive space. When you need the file back, BTFS locates all the pieces from the fastest available nodes and reassembles them. But here's what makes BTFS sustainable: 𝗥𝗲𝘄𝗮𝗿𝗱𝘀. If you have unused storage space on your computer say, 100 GB sitting empty you can lease that space to the BTFS network. You earn 𝗕𝗧𝗙𝗦 𝗧𝗼𝗸𝗲𝗻𝘀 for every byte you store and serve. Your idle hard drive becomes an income stream. For everyday users, this means cheaper cloud storage. Without a centralized company setting monopolistic prices, storage costs drop to market rates determined by supply and demand. It means safer backups. Your encrypted, fragmented files survive disk failures, server outages, and even natural disasters. It means faster file sharing. The more popular a file is, the more nodes store it, and the faster everyone downloads it the opposite of centralized servers that slow down under load. All of this runs on 𝗕𝗹𝗼𝗰𝗸𝗰𝗵𝗮𝗶𝗻 𝗧𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝘆 combined with BitTorrent's massive existing network. BitTorrent already has hundreds of millions of users worldwide. BTFS taps into that peer-to-peer infrastructure, adding incentives and persistence to what was once just a sharing protocol. Upload, store, retrieve. Or share your spare space and earn. No corporate servers. No hidden fees. No single point of failure. That's 𝗕𝗧𝗙𝗦 decentralized storage built for the real world. @justinsuntron @BitTorrent #TRONEcoStar

• 
  Solgato (@Tigger0000) reported 55 minutes ago

  @grok @alexabelonix @grok now i want to design a crochet motif of you.. but that would be inexcusable (says some voice in my head). talk about proto-guilty pleasures. funny how we're talking about a musical tool hook then a fiber work tool hook asserts itself. in the round-robin i've been dizzily going down the gpt connector rabbithole, "connect Dropbox" was scarily tempting. i didn't trust that sort of **** long before your people were part of it --it's not ph3333r of AI that says No. the company that scooped up Trello has a fascinating sales presentation.

• 
  ぱんじろう(・ー・)？ (@CopenPanjiro) reported 55 minutes ago

  On Essentials plan. Ticket #26375062 top support evades the core issue by vaguely blaming my PC environment. I've already verified registry & OS. Stop dismissing verified technical logs and escalate this bug to the dev engineering team now. @DropboxSupport

• 
  Blackbox RMS (@blackboxrms) reported 56 minutes ago

  Running a record label in 2026 is pure chaos: spreadsheets, Dropbox, endless emails. We built Blackbox RMS to fix it. One desktop app for releases, artists, contracts, promo & royalties. Built by a label, for labels. Link in bio. What's your biggest headache? 👇

• 
  Auritrack - AI-powered expense tracker (@auritrack) reported 58 minutes ago

  How $9.99 a month for “just one app” became the most profitable business model of the last decade. The math behind subscription creep Adobe had a very huge effect on Photoshop boxed sales in 2013, same software, now $20.99 a month forever. Revenue went from $4.4 billion to over $21 billion in ten years. The product didn’t change, the billing did. Companies Learned Something Brutal: - People fight a $200 charge - People ignore a $9.99 one So they sliced everything into $9.99s. Spotify, Netflix, Hulu, Disney+, Max, Apple TV+, Peacock, Paramount+, Audible, Kindle Unlimited, NYT, WSJ, Substacks, Notion, Dropbox, iCloud, Google One. Add a gym membership and a meal kit and you’re at $400 a month before rent. The Trick: every individual service feels reasonable, the bundle feels invisible, banks don’t surface the total and apps don’t show what else you’re paying but you have to add it up yourself. Most people are off by 60% when asked to guess their monthly subscription spend. Banks reviewed this in 2024, off by $130 a month on average. The fix isn’t dramatic. Pull last month’s statement, highlight every recurring charge, cancel three. Most people save $80+ a month with that one exercise. Auritrack does this automatically, every recurring charge gets a tag, the forgotten ones get flagged. Follow for more money stories.

• 
  ★ Omega_ DBZ★ (@omega_dbz) reported 59 minutes ago

  Leaked! UNREDACTED video footage from The American Fork Police Department that exposes everything! Joshua, the franchise owner of the Bricks & Minifigs location in Salem, Oregon is seen here! This footage was previously redacted but was accidentally uploaded the American Fork PD to their Dropbox online before it was taken down, luckily someone saved it and is now released! #recklessben #legoscandal

• 
  Joo Tat (@heyyyjoo) reported 59 minutes ago

  @kozerafilip @joinsauna @newitemco Here’s my main first impression of Sauna: I don’t see a clear winning use case yet. At least from my perspective, Sauna currently feels like a broad AI layer on top of the apps you already use. It can suggest what to do, help find information, and has a multiplayer/collaboration angle around understanding what other people are doing. But I don’t yet see the specific use case where Sauna is clearly much better than existing alternatives. For an early product, I think it would be useful to have a sharper wedge: a specific group of people, in a specific situation, with a painful problem where existing solutions are poor, and where Sauna is obviously the better answer. Maybe that wedge already exists, but as an outsider looking at the website and demo, it is not immediately clear to me. This feels especially important because Sauna asks users to overcome a meaningful amount of friction and anxiety. To unlock the value, users may need to connect sensitive apps like email, Slack, and Notion. If the multiplayer value is important, they may also need to convince teammates to connect their own sensitive apps. That creates a big trust and coordination hurdle, so the value proposition needs to be extremely clear before people will make that jump. One analogy I think about is Notion. Notion is now a very broad horizontal product: people use it as a CRM, Jira alternative, team wiki, notes app, etc. But early on, I believe it had a much simpler starting point: document and knowledge organization. The product and communication was focused on a better way to store, structure, and share notes and docs compared to alternatives like Google Drive, Dropbox, or scattered documents. People could use it for their own notes and documents first. Then, when they eventually shared a page with colleagues, those colleagues could immediately see the value because the page was easy to navigate, clear, flexible, and beautiful. I wonder what the wedge could be for Sauna. I noticed that the Solutions page seems to heavily feature Sauna in Slack, as an assistant that has access to shared context. Is that something that has been resonating better with users? One possible wedge could be someone who is overwhelmed by Slack because they have too many messages and threads to respond to. They could drop their personal assistant into a channel to help reply on their behalf, using context shared with Sauna, and escalate when it is unable to answer confidently. That might also create an easier mental model around access: the personal assistant in Sauna has access to more private context, while the team-facing assistant in Slack has more limited, scoped access. From there, if colleagues see the assistant working and want their own, that could be a natural path into the multiplayer or “*** main branch” idea. Individual assistants could start to merge shared context and provide better help, suggestions, and coordination over time. I’m not sure if this is the right wedge. The answer may already be visible in the product’s usage patterns: who is sticky, what they are using Sauna for, and where they are getting repeated value. But I think the key question is: what is the specific initial use case where Sauna is not just useful, but dramatically better than the alternatives? Once that is clear, I think the product / website / demo should make that use case extremely obvious to the users who need it. (Btw I'm speaking with Ryan tmr regarding the PM role. Which was what led me to explore Sauna as part of my own research. Thought I might as well share my first impressions here)