Dropbox status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

• Errors (60%)
• Sign in (20%)
• Website Down (20%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

City	Problem Type	Report Time
Nottingham	Errors	11 days ago
Guayaquil	Website Down	11 days ago
Flumet	Errors	21 days ago
Irapuato	Errors	23 days ago
Bournemouth	Sign in	3 months ago
Paramaribo	Errors	4 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Brandon (@BJohnsonxAR) reported 6 minutes ago

  @DropboxSupport I’m having issues logging in. When I try to login it’s making me sign up when I already have a paid account. This is happening on both the app and my browser. @Dropbox

• 
  Loster (@Loster) reported 7 minutes ago

  @Z3R0Gravitas Thinking that if I do trials with people I'd give them exactly that. Something similar to a Dropbox folder for any health docs they want sync'd to the agent's server. I think that would take up how much it could help a notch (need to think a lot about confidentiality).

• 
  Nhu Huu (@nhuhuu7) reported 7 minutes ago

  @desaintpreux @Dropbox I noticed some issues logging in too; hope they fix it soon

• 
  Amitoj Gautam (@amitojgautam) reported 8 minutes ago

  @airtelindia @Airtel_Presence I’m facing what appears to be a serious IPv6 routing/throughput issue on my Airtel broadband. My 300 Mbps connection gives ~300 Mbps download AND upload on Speedtest. However, with IPv6 enabled, Dropbox uploads collapse to around 10–15 KB/s, and services such as Gmail and some websites also become extremely slow/unresponsive. After disabling IPv6 on the Ethernet adapter, Dropbox immediately jumped to ~39 MB/s and the affected websites started loading normally within seconds. This has been reproduced consistently, so it does not appear to be a general bandwidth or Dropbox issue. Please escalate this to the network/IPv6 team and check IPv6 routing, packet loss, MTU/PMTUD and provisioning on my connection.

• 
  M.Ellis (@MEllisPhotograp) reported 9 minutes ago

  @DropboxSupport I think bulk of problem is on computer / desk top yes... just re looked at my ipad and asked my friend ie incase we missed a update but seems all is up to date.. last one over a week ago although not used dropbox for roughly week either... I will try 4g hot spot before i sleep.

• 
  Evan Logan (@evanlogan) reported 14 minutes ago

  @Shwinnabego Same. I use chat for common tasks, merging data, generating images, planning projects. But I only this week figured out how to connect to Dropbox, pull audio files, edit them, and upload to a server. And once I did I was hit with a credit limit. Can’t afford it on a daily basis.

• 
  dragon1952 (@gmanshk) reported 16 minutes ago

  From GROK Yes. Max Miller’s attorney released a public Dropbox folder containing an undressed photo of his 2-year-old daughter. It came from a February 2025 text exchange documenting a bruise (later a broken collarbone) noticed during bathing. The image was available for about a day before removal. Miller’s lawyer called it an accidental inclusion of a shirtless photo with no ******** visible. The other side’s lawyers described it as potentially showing ******** and possible CSAM. Miller has acknowledged the photo existed in the materials.

• 
  Sridhar Katakam (@srikat) reported 22 minutes ago

  @YannDecoopman How about putting the vault in Dropbox? Same problem as syncing with iCloud?

• 
  Sridhar Katakam (@srikat) reported 24 minutes ago

  Tips to new @OmarchyLinux users from a new Omarchy user 1. If you are coming from a Mac and have installed Omarchy on a Windows machine: Your keyboard most likely has start button and then the Alt button. Swap these so Super key becomes command where the left thumb usually rests. I asked Claude Code to do this for me. 2. If your mouse has a scrollwheel: Super + mousewheel scroll up and down switches desktop spaces. This is besides the usual Super + <number> and Super + Tab / Super + Shift + Tab to switch spaces. In addition to these, I have AI set up Ctrl + Alt + arrow. 3. Missing Alfred/Raycast? Install omacast. 4. If your laptop is connected to an external monitor with bluetooth mouse and keyboard and you find that the computer is not waking up (after you walk away for a while) when you press any key or move the mouse, ask AI to fix this for you. 5. The default font size of text in Claude Code is 12px which is small for my aging eyes. Ask AI to change it to 16px. 6. Todoist does not have a native app for Linux and so if you miss its Quick Add feature, ask AI to set this up. It added the functionality and assigned Super + Q to it. Later, I came to know there's a community plugin for it. But I am happy with what Claude did. 7. If you use Dropbox, chances are, the total available space in your account is not accurate because it is hardcoded in Omarchy at this time. Ask AI to fix this for you. 8. If/when the fan in your computer is spinning fast and is noisy, ask AI to find out the reason and fix. In my case, it turned out to be Performance profile in the Lenovo laptop. Claude changed it to Balanced and now it's all fine. 9. Get familiar with keyboard shortcuts.

• 
  Mitzi Hellmer (@Cathy44365595) reported 29 minutes ago

  @marcorandazza @DietCoke_Esq The claim is that the “CSAM” of Miller’s daughter was released the first time he published the Dropbox folder. Considering that Miller disabled that folder and lied about an outage on Dropbox shortly after publishing it, I think it’s entirely plausible that he may have inadvertently released a **** photo of her ******** as claimed. Who knows…probably her being cute in the bathtub. It honestly seems perfectly plausible.

• 
  WPBeginner (@wpbeginner) reported 30 minutes ago

  You have spent months building your WordPress site. What happens the day it suddenly goes offline? 😱 It happens all the time. We have heard several scary stories. A plugin conflict, a bad update, or a security breach can wipe out your complete website without any warning. The scary part is that most site owners assume their host has them fully covered, right up until they actually need to restore. We have tested countless backup tools on our own projects, so we put together the exact methods we trust to keep a site safe. Here is what you will learn: ✅ Pick the Right Method: Compare backup plugins, host backups, and manual cPanel or FTP so you know which fits your skill level. ✅ Back Up the Full Site: Save your database, themes, plugins, and uploads together so you can restore everything, not just your posts. ✅ Automate It With @DuplicatorWP: Schedule daily or weekly backups and send them straight to the cloud so you never have to remember. ✅ Store Copies Off Your Server: Keep backups in Google Drive, Dropbox, or Amazon S3 so one server crash never takes your site and its backup at once. ✅ Restore in Minutes: Use a disaster recovery link to bring your site back even when it is completely broken. Ready to protect all that hard work before disaster strikes? Read our complete step-by-step guide from the link in the comments 👇 (Link is in the thread below)

• 
  David Simpkins (@DavidSimpkins88) reported 32 minutes ago

  URGENT!!! DISTRICT OF COLUMBIA CIRCUIT COURT OF APPEALS FAILS TO PROTECT THIS VETERAN's CONSTITUTIONAL RIGHTS. MY HOME SECURITY SYSTEM AND PHONES HAVE BEEN TAKEN OVER AND I AM PREVENTED FROM SEEING ANYTHING OUTSIDE MY HOME BECAUSE OF THE CURRENT ACTIVE ATTACKS ON MY PHONES AND SECURITY SYSTEM IN DIRECT VIOLATION OF TN AND FEDERAL LAW AND NO ONE IS STOPPING THEM. LINK TO PETITION FOR WRIT OF MANDAMUS: I went to get the link from Dropbox and my Dropbox appears to have been wiped out. TO THE D.C. APPELLATE CIRCUIT COURT TO REQUEST AN IMMEDIATE RULING ON A TRO TO PROTECT THE APPELLANTS. This subject is about the District of Columbia Circuit Court of Appeals has not issued a standard Stay of Proceedings to the State of TN for their malicious prosecution. By not doing so, they have left this Veteran and his Wife open to criminal attacks by unlawful Law Enforcement of the State of TN. Further the Appellate Court has allowed non-stop violations of the Appellants home computer, cell phones, A/C Units, Security System and any all other WiFi devices. And to this day the illegal cameras placed in the Appellants home have never been removed after the Local Police Department notified this Appellant that there were hidden camera's in his home. Further, the FBI, DOJ, OIG, D.C. US Attorney's Office and especially the Appellate Court have all been notified of the targeting and 24/7 harassment by allegedly unlawful Agents of more than one of our Alphabet Agencies, to include the FBI and DISA. FBI Director Patel has to know about this situation but has done nothing to stop the corruption in the State of TN and has not protected this Veteran and his Wife. We made it clear that on the night of February 18th, 2026, that 5 people in Police Uniforms had keys to this Appellant's home and attempted to unlock the locks and enter the home both at the front door and at the Garage Pedestrian Door. They never once made any statements or comments nor explained why they were there. They did not show any warrants for arrest or search. When they knew they could not get in with out breaking things, they left approximately 15 minutes later. I had called my Wife and let her know. I am facing the same potential attacks again even though when the State of TN conceding by defaulting by not filing a response Brief. They were effectively agreeing that everything stated in the Appellant Brief was accurate and that they could not contest it. That makes all the acts committed by all Law enforcement Four-Hundred and Ninety-Seven (497) Constitutional Rights Violations are valid. Further, in order to access the Security System and the Display, they have to be within 350ft of our home. Because there is no WiFi or Bluetooth installed in the Security System or the Display. Which means they are in close proximity of this Appellants property. Three (3) Emergency Motions have been filed with the D.C. Appellate Court on three separate dates to no avail. The D.C. Appellate Circuit Court has failed to issue a TRO to Stay the TN State malicious prosecution. And left this Appellant, Veteran to suffer the vices and current active ongoing criminal activities by the State of TN against this Appellant as he types in this post. This could include a potential unlawful arrest and incarceration again because the D.C. Appellate Court has not issued a TRO or a Protective Order to Protect the Appellants. That in and of itself is a direct Constitutional Rights Violation now by the very Appellate Court who has allowed further criminal activities to promulgate even further to allow harm and injury. The corruption appears to be rampant in our US Court Systems.

• 
  Andree Chao (@AndreeChao) reported 33 minutes ago

  @DropboxSupport Can not sign in it’s broken.

• 
  Atalocke (@atalocke) reported 38 minutes ago

  @Dishpit So your moat on a developer product is “let us run this for you”? Like Fly or Cloudflare couldn’t destroy you by adding a durable object *** server? They already have a CI/CD product. They already have the compute. Look, you could be having a DropBox 2009 moment, but why your software when there’s already a great open platform my agent has decades of docs to work with and simple docker hosting options? Is it really just cost? How long is that sustainable? Nobody is going to buy a *** host. Really, you’re competing via marketing. You need a target audience of developers. Not just generic developers.

• 
  Greg Ceccarelli (@gregce10) reported 39 minutes ago

  @kunchenguid no one will disagree with that sentiment. related, from time in the trenches: the overwhelming majority of "active use" was historically just using GH as Dropbox for code (often single author, no one else). Memory a bit fuzzy but think about all of the things you can do on GitHub: 1. Core ***: Create, Clone, Fork, Commit, Etc 2. Collab: Issues, PRs 3. CI/CD: Actions, Checks, Webhooks, etc 4. Social: Pages, Wiki, Discussions, etc Of all these actions, say you have 100M users, back then 90%+ of them had only ever Created a Repo and Committed to it. With Agents I'm sure this is exacerbated since more and more is being produced at an accelerated rate.

• 
  John B. Holbein (@JohnHolbein1) reported 42 minutes ago

  Replication has become much easier in the era of generative AI. I'm not the first person to say that. However, I've seen fewer people acknowledge a specific aspect of this lowered cost for replicating scientific work: Generative AI will very soon allow us to assess the robustness of individual scholars' full bodies of work. Soon, we will be to compute measures of which scholars do robust science, and which do not. What's wild is that we may be able to almost do that already. Let me show you what I mean. In June, I gave Claude a pretty basic prompt. It read: "I have a big task for you. I want you to start a folder. Call it Acemoglu Replications. Then, go find as many replication archives for Daron Acemoglu as you can. Keep a spreadsheet of the ones you can find and those you can't. Then, start a replication/reproduction effort on those articles. People have in the past criticized the research designs and general robustness of his individual papers. I want to know how strong his body of work is as a whole. Don't come in with any prior beliefs; be dispassionate." I let Claude run overnight while I slept. When I came back in the morning, 29 of Acemoglu's replication archives were fully loaded in my Dropbox. All the code reproducing the paper's results had run. And there was a first draft of a paper assessing the robustness of Acemoglu's full body of empirical work. I'll admit, the first draft of the paper wasn't great. But with 15 short follow up messages--which took me about an hour to write--I was able to prompt engineer a paper-length examination of Acemoglu's work. I've attached the screen shot of the abstract below. I think this reassessment of Acemoglu's work is certainly not done. I'm posting the abstract as a proof of concept, rather than a definitive answer. I'm not posting the full paper yet because I think it still needs more work. Ultimately, I paused this project for three reasons. 1.) Limited time/topical expertise: Most of Acemoglu's work is outside of my area of topical expertise. So, I have limited time to work on it. What this type of a project really needs is someone who has the time and the know-how to dig into each of the replication's individually to make sure they are doing the right things. I think the ideal approach combines the breadth that LLMs afford and the depth of attention/expertise that humans can give. 2.) Questions about the value of the "assess one scholar at a time" enterprise: I totally get that having a database of scholar-level robustness metrics would be very valuable in theory. But what I don't know is whether this approach is truly valuable. Moreover, doing so would come with distinct challenges. a.) Many journals have very restrictive space constraints. A body of work approach would, of necessity, be very long. b.) Collecting replication archives is harder for some types of scholars (those who post them all on their websites) than others (those who don't). c.) We'd have to think hard about questions like: what scholar-specific robustness metrics would be best? And: how would we deal with the fact that prolific authors' robustness metrics would be estimated much more precisely than less prolific scholars? Additionally, I'm just not sure that "taking on" one scholar at a time has enough scientific merit to pursue. If I measured how robust an individual scholars' work is, I'd ideally want to know where that metric stands vis-a-vis the rest of scholars in that field/area. To do that, we'd ideally want the population of these scholars or, at minimum, a random sample. Concretely, if Acemoglu has, say, 78% of published headline results reproducible under some standardized protocol, is that excellent, mediocre, or terrible? To answer that, you need a reference distribution. That makes a random or otherwise well-defined sample of scholars much more attractive than selecting prominent individuals one by one. (I'll acknowledge that I may just be wrong on #2. Arguing against myself, I do agree that human-driven reproduction/replication work rarely assesses full/representative slices of a field. Instead of assessing one scholar at a time, we assess one paper at a time. Field-wide detective work is becoming more common, but my sense is that it's still the exception rather than the rule.) 3.) Cost/benefit considerations and replication norms: we have very weakly formed norms around reproduction/replication generally speaking. We have basically no developed norms around replicating individual authors one at a time. What this means is that the people who would lead a scholar-by-scholar replication effort will, likely, bear a heavy cost and, potentially, reap limited benefits. On the costs side, focusing on scholars' total bodies of work risks making the replicators look petty, vindictive, and antisocial. Enough of the scientific field is hostile towards replications of individual papers. Imagine what will happen if/when a scholar submits a scholar-specific "take down" of a full body of work. My sense is that it's common enough for scholars having their work replicated to be asked to be a reviewer for those manuscripts. I've seen very hostile responses when one paper is at issue. Imagine what type of reviewer Acemoglu would be for a paper that took on his entire body of empirical work! Even if Acemoglu weren't a reviewer, prolific authors tend to have wide coauthor/friend networks. The rally-around-my-friend dynamic we often see would certainly work against this type of paper being published. Even a completely neutral analysis acquires an accusatory character simply because the sampling unit is a named person. And that creates an unfortunate problem of its own: readers may interpret the choice of scholar as evidence that the investigators expected to find something. On the benefits side, replicating individual scholars' total body of work may offer limited payoffs. What journals would accept this type of scholar-specific replication? I'm not sure the top ones would. Conclusion: Generative AI has enormous potential in assessing and, ultimately, enhancing the robustness of scientific research. Instead of asking questions like, “does this famous individual paper replicate?”, we can begin asking questions like: -“What proportion of published empirical findings in [field X] survive a common robustness protocol?” -“How much of the variation in replicability is attributable to papers, authors, journals, methods, or subfields?” -“Are scholars persistently more or less robust across their work?” -“Can we predict which findings will prove fragile?” I may just be wrong on what I think about a one-at-a-time full body examination of scientific research. If I am, please let me know! I am also happy to chat one-on-one with anyone who is curious to learn more about the early-stage Acemoglu-specific replication project.

• 
  davidsong (@bitplane) reported 44 minutes ago

  Has @Dropbox been breached again? I just got this but it can't be me. At least I hope not. I have a randomly generated, unique password that's made in an offline password manager, I used it once on this machine when I first set it up. If I'm getting hacked the rest of you are in serious trouble.

• 
  kayden (@codependentyaoi) reported 44 minutes ago

  @unprojection i think the issue was the site i was uploading my art to to link on ao3, i was using dropbox and it wouldn't link and then i saw some ppl on reddit say dropbox didnt work for them either, but i was able to find another website thankfully :]

• 
  Nathan (@arcane_bloom) reported 44 minutes ago

  He was OpenAI's first business hire in 2018. This week, after eight years, he walked out the door. > Brad Lightcap > studies economics and history at Duke, starts as a JP Morgan investment banking analyst > moves into strategic finance at Dropbox, then joins Y Combinator's Continuity Fund > meets Sam Altman through YC, gets pulled into a tiny nonprofit called OpenAI in 2018 as its first business hire > becomes CFO, then rises to COO, helps run the company through the ChatGPT launch and its climb to the most valuable startup on earth > moved off the COO title in April 2026 into a vague "special projects" role > in August, posts on X that he's leaving after eight years to "start something new" > his exit lands one month after product chief Fidji Simo also stepped down > walks away right as OpenAI preps a monster IPO on an $852 billion valuation

• 
  Eric Taylor (@bcs_erictaylor) reported 48 minutes ago

  Really?? Dropbox really needs a MCP server? CVE-2026-81102 The Dash MCP server bound its listener to the loopback address but never checked the host a request named. src/mcp_server_dash.py constructed the server for its network mode with the interface restricted to loopback and no transport-security settings, so a name that had been pointed at the loopback address still reached the listener while carrying the attacker's host name. A page in a visitor's browser could therefore drive the local server and invoke its company-search and file-detail tools under the Dropbox credential the server holds. Only the network mode was reachable this way; the standard input mode was not. The fix supplies transport-security settings that enable host checking and allow only the loopback name and port, rejecting other hosts before a tool runs. The repository publishes no versions, so the affected boundary is the commit preceding the fix.

• 
  Rei (@ReiHerrera) reported 50 minutes ago

  @owldreig @porterrobinson @madeon The problem with them both is they love gatekeeping the rare song behind a bad quality sounding medium so you cannot use it for clean for dj sets. For example Celine,worlds live,shepherdess,etc. at least we had hollowheart on wav and shepherdess wav was on porter’s Dropbox leak🫩

• 
  ericleebristol (@iamericbristol) reported 52 minutes ago

  Email scams but they also use a press cloud server that can hold up to millions of emails and send out messages in a bulk but to hundreds of people complicated when it comes to taking down email scams cuz you have to find where they coming from answer in a cloud compressed server that can hold up to millions of emails frequently combine compressed attachments (like ZIP, RAR, 7Z, or TGZ files) with cloud storage or servers to deliver malware, phishing pages, or credential-stealing links while trying to bypass security filters. Common patterns 🚩Malware in compressed attachments: Attackers send emails with ZIP or similar archives containing executables, scripts (VBS/JS), or disguised files. Some use specially crafted or nested ZIPs, password-protected archives (password given in the email body), or less-common formats that email gateways may not fully unpack or scan. Opening/extracting the archive can install remote-access tools, stealers, or ransomware. Cloud storage phishing (“storage is full” or similar alerts): Emails impersonate Google Drive, OneDrive, iCloud, Dropbox, or generic “Cloud Storage” services. They claim storage is full, a payment failed, or files will be deleted, creating urgency. Links often point to real cloud infrastructure (e.g., Google Cloud Storage Azure Blob, or other legitimate buckets) that host redirect pages or fake login/upgrade forms. This makes the links look trustworthy and helps them pass filters🚩.

• 
  Mohamed irfan (@heyIrfan) reported 54 minutes ago

  The Marketing Strategy That Actually Works Most people make the same mistake when building a product: They try to sell before they prove that they can solve a real problem. Think about companies like Google and Amazon. They didn't start by saying "Give us your money, and we'll make you rich." They solved problems people already had. That's the foundation of good marketing Don't start with selling. Start with solving. 1. Solve a real problem When you're building something, your product will always look amazing to you. Your idea feels perfect because you built it. But that doesn't mean the market wants it. The only way to find out is to Talk to real users. Understand their problems. Find out what they're currently doing. See whether your product actually makes their life easier. Don't assume your idea is valuable. Let the users prove it. 2. Give value before asking for money Don't immediately push your product. Give people something useful. Your solution should help them Save time. Save money. Reduce effort. Solve a painful problem. If you genuinely create value, selling becomes much easier. You're no longer saying "Please buy my product." You're saying "This solves a problem you already have." That's a completely different conversation. 3. Don't compete only on features Your competitor has 10 features. You build 15. Then they build 20. And now you're stuck in an endless feature race. Instead, compete on value. Ask: "How much better can I solve the user's problem?" The differentiation shouldn't just be "We have more features." It should be: "We create more value for the customer." 4. Let people try before they buy Give users a way to experience your product. Especially with AI products, you don't necessarily need to give everything away for free. Give enough access for them to understand the value, while keeping usage manageable. Then collect feedback. But don't blindly follow every piece of feedback. If someone says: "Change the button color." That doesn't necessarily mean your product needs to change. Look for feedback about the actual problem and experience. 5. Don't forget the people who already showed interest Someone visited your website. Someone signed up. Someone tried your product. Someone talked to you. Those people are valuable. Don't immediately try to sell to them. Talk to them. Understand why they came. Understand what they liked. Understand what stopped them. And if they leave, ask why. Because the person who leaves may know something you don't. They might reveal the hidden problem that helps you improve the product. 6. Price based on value Don't blindly make your product extremely expensive. And don't make it extremely cheap either. Your price should be: Affordable for the customer + sustainable for your business. Being cheaper than competitors can help, but price alone shouldn't be your strategy. If your product saves a company $1,000 every month, paying you $100 can feel like a great deal. That's because the customer isn't really buying software. They're buying the value your software creates. Look at Google Drive Google Drive is a simple example of value-first thinking. The problem: We need to store files. We could keep everything on a pen drive. But then we have to: Carry the device. Manage files manually. Worry about losing it. Move files between devices. Share files manually. Google Drive makes this much easier. Your files are stored online. You can access them from different devices. You can share a link. You can control whether someone can view, comment, or edit. And you don't have to build your own storage system. There are competitors too: Dropbox, iCloud, OneDrive, and others. So Google Drive isn't valuable simply because "it stores files." It's valuable because it solves the bigger problem around storing, accessing, managing, and sharing files. And Google gives users a free amount of storage so they can experience the product. You can try it. You can upload files. You can share them. You can experience the features. Then eventually you may reach the storage limit and think: "This is actually useful. I don't want to delete my files. I'll pay for more storage." That's the important part. They didn't need to convince you with a sales pitch. They let you experience the value. And once you experience real value, paying becomes an easy decision. The strategy is simple: Find a real problem → Solve it → Give value → Let users experience it → Talk to users → Improve the product → Then monetize. Don't sell first. Create value first. Because when you solve a real problem, the product starts selling itself.

• 
  Olivia Jane. 🦇 🗡️ 🩸 (@livtheripper) reported 55 minutes ago

  @HazeOfBlue84 Haha, I get it! Thankfully someone here at the office set it up and all I had to do was re-sync Dropbox! I had no issues at all, so I'm thankful.

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  Nikki Gist (@NikkiNic9384) reported 55 minutes ago

  @Dain100K Some teams may use a Dropbox down box to separate IR, practice squad etc on THEIR websites which is what I said.

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  Invest Like the Best (@InvestLikeBest) reported 56 minutes ago

  Ben Thompson's two laws of consumer tech: 1) Consumers do not want to pay for software 2) Consumers do not care about being productive. "We went through this in early SaaS. The canonical company for this is Dropbox. They had to rebuild the whole thing and realize the only way we're going to make money is by selling to companies. You literally had OpenAI replaying the Dropbox story, but at like 100x the size. We're going to sell subscriptions to consumers. And they did. They sold a lot, but they didn't sell enough. If you're going to be in the consumer market, you have to be doing advertising. If they had leaned into advertising immediately, as soon as ChatGPT was a hit, I think they would have a great ad product right now. I think Google would be in much bigger trouble. I think Meta would be in much bigger trouble. Charging people money is hard. Giving people things for free is easy. And it's very frustrating that OpenAI did not pursue this sooner."

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  Grant B. (@GrantB423) reported 57 minutes ago

  yo Sam, anyway you could dm the Dropbox link for your “ghosts’n’stuff” remix? it was taken down off every single platform @Jauzofficial

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  M.Ellis (@MEllisPhotograp) reported 1 hour ago

  @DropboxSupport erm different wifi nope or is this a suggestion should it be possible ? if so then no my internet signal can be hit or miss at times but never had this issue before... Also shared a file earlier for someone near me to edit using ipad app but photos failed to appear on ipad ?

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  Ed Giansante (@edugiansante) reported 1 hour ago

  every founder i talk to is hiring a head of community wrong. i've been that hire four times. Zynga, Wix, Dropbox, Persona. 15 years, three continents. every time the JD was wrong, the expectations were wrong, and the first 90 days were a mess until i rewrote them myself. the JD problem. most community job descriptions read like a social media manager with extra steps. "manage our Discord, post engagement content, track NPS." that tells me the founder thinks community is content moderation with a better title. a real head of community JD should say: build the infrastructure where customers trust each other enough to solve problems together, and connect that trust back to pipeline and retention. if the JD doesn't mention revenue or product feedback loops, you're hiring the wrong role. the first 90 days. at Dropbox i walked into 400M+ users and zero community infrastructure. no forums, no events, power users had no way to talk to the product team. days 1 to 30: listen. real conversations with 50 customers. find the 10 who love your product enough to evangelize it for free. those are your founding members. wrong. within 2 weeks we had an outage and I had to source folks who were talking about Dropbox in different spaces - dev forums, stackoverflow, spiceworks, hackernews and so on. I was honest enough to share what was going on, my role and where i needed their help. days 31 to 60: build the first room. not a Slack with 14 channels nobody uses. one focused format. at Persona it was a 15 person dinner for compliance leaders. at Wix it was a partner council of 80K agencies. start small, make it valuable enough that people tell their peers. days 61 to 90: prove the loop. connect a community interaction to a business outcome. a feature request that shipped. a deal that closed because a customer introduced a prospect. a churn save from a power user helping a frustrated customer. if your community hire can't show that loop by day 90, something is off. forget member count or engagement. track these: repeat attendance. show up rates. at my dinners, 90% of RSVPs show up. 99% return. pipeline influence. what happens post dinner that can be attributed to $$$? product feedback velocity. how fast does a community insight reach the product team and ship? NPS delta. at Wix, partner community members renewed at 2-3x the rate of non members. the biggest mistake is org charting community as a sub-group within a random team. community sits between product, marketing, sales, and customer success. it touches biz relationships, partnerships, revenue, retention, and product roadmap. treat it that way. hire someone who's built it before and give them a seat at the leadership table.

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  Matt Mazur (@mhmazur) reported 1 hour ago

  Day 2 of Claude autonomously shipping to my SaaS, including, for the first time, all night while I slept: The first day I had the hourly routine that kicked off this process end at 8pm so that if anything went awry, it could @ me in Slack and I'd quickly see the notification and dig in. The first day went smoothly, so I let it continue working overnight last night: every hour it would look for a small, safe change to make, ship it to ****, and monitor server logs and Sentry to make sure everything went well. A few other process improvements: - It now creates a PR for every change and links to it from its Slack summaries - Previously I only allowed it to make changes in 3 files max, but sometimes it identified the same issue spread across multiple locations, so it would have to spread that work over several hours; I bumped the limit to 8 files. - If I have uncommitted changes in main, it no longer blocks Claude's work; it moves them to a separate branch - Added a mandatory security review before pushing to ****. For these simple changes it's not that necessary, but it will be important for larger projects in the future. Specifically, I told it to run the default /security-review skill and if it flagged anything, to halt everything and wait for me to review. - Ran into a slight issue one hour where it ran that skill, the security review passed, and then it did nothing. I asked Claude to investigate, and it discovered it had run the skill in its main context window, which confused it into thinking its only job was the security review. It changed the process so the security review happens in a subagent, keeping the context window clean, which fixed things. - I asked it to maintain a ledger of things it needs me to do and to ping me every 24 hours if I haven't knocked them out. More and more, the agent is giving me things to do. - I told it to adopt the tone of TARS from Interstellar in its Slack updates going forward, cause why not. Here's a list of improvements it made on day 2: 1. Return 404s for bad case-study URLs 2. Extended the 404 fix site-wide 3. Removed stray code leaking into HTML 4. Fixed broken citation example in docs 5. Fixed wrong URL in sharing docs 6. Corrected false free-plan claim 7. Removed duplicate HTML attributes 8. Fixed dead links in embed docs 9. Fixed garbled copy on two pages 10. Pointed "paid plans" link at pricing 11. Added missing alt text to logo 12. Corrected a misleading code comment 13. Upgraded insecure links to HTTPS 14. Replaced dead testimonial link 15. Fixed broken example in Dropbox docs 16. Fixed awkward grammar on comparison page 17. Fixed reversed table of contents 18. Fixed missing Show More button 19. Matched nav label to its section 20. Corrected outdated visibility docs claim 21. Removed obsolete step from setup docs These can be categorized as: support-doc accuracy fixes (7), functional bug fixes (4), broken or insecure links (3), copy improvements (3), invalid markup (2), accessibility (1), and code hygiene (1). Excited to expand the scope of things I allow it to work on, but am going to wait until next week to ensure the current process is robust.