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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Dropbox. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Dropbox users through our website.
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Sign in (50%)
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Website Down (50%)
Live Outage Map
The most recent Dropbox outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nantes |
Website Down | |
 Bradenton |
Sign in | |
| Cambrai |
Website Down | |
 Northolt |
Sign in | |
 Três Lagoas |
Website Down | |
| Dallas |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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Hi-Fi Jump Ropes
(@RobDye1960) reported
@greg_doucette I've been trying to untangle this. They tried to assert copyright over a public statement or a legal decision, and thus got your DropBox shut down over a phony DMCA complaint?
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Jeff Ross
(@JeffRoss808) reported
@DropboxSupport Unable to delete Dropbox from my computer. Have signed in and out and error message says extensions are being used? Please advise. Your chat support is unusable.
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Renee di Cherri
(@reneedicherri) reported
@LeelyDessin @kyletwebster @willeisley hi Aurélie! i'm sorry that i still cannot reproduce your error, even though i have tried from Fresco Windows. Would you share your timelapse video file with me through dropbox or some other sharing service so i can try that specific file?
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Jori Lallo
(@jorilallo) reported
@rsms @ehn @Dropbox I think this was an optional step in the past unless I remember wrong but making it part if login, for existing users(!), is unacceptable in my opinion. This is the some 2010 era scammy social network growth **** :(
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Name cannot be blank
(@g111y) reported
So @Dropbox I'm really trying to make you my only file storage supplier but I've got problems on your mobile app 1) why don't you show % uploaded? 🤔 2) starting over uploads when the connection changes 🥺 3) starting over uploads when I receive a call 😭 seriously?
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Thomas James “Tom” Seymour
(@TomSeymour18901) reported
@PAHumanServices I had a lot of trouble registering for a PA COMPASS account until yesterday. I expect the PA COMPASS mobile app to be much better over the next 15 months than it is now. OneDrive, iCloud, Dropbox, Box, Amazon Drive and Google Drive integration would be very nice!
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Adam Michela
(@soopa) reported
Know of any simple way to create Dropbox-style links to files and folders in iCloud on Mac? The Dropbox app feels like malware at this point and the web interface is slow and nonsensical. 😞
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Omar🇧🇼
(@likepablo_) reported
Netflix twitter dropbox nexusmods all down
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Adam Martin 🏀🏇🥃
(@TAdamMartin) reported
@1Password Actually, I think I discovered what happened. Once I deleted from Dropbox I got a notification that said "fix" and I clicked it. It must be showing 2 vaults, one locally stored and one from the 1pw account. I'm assuming local one will no longer be updated once I hide it.
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Thomas James “Tom” Seymour
(@TomSeymour18901) reported
@PAHumanServices I had a lot of trouble registering for a PA COMPASS account until yesterday. I expect the PA COMPASS mobile app to be much better over the next 15 months than it is now. OneDrive, iCloud, Dropbox, Box, Amazon Drive and Google Drive integration would be very nice!
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Don Juan
(@Juan_MillyDolla) reported
@Dropbox go ahead and partner with @coinbase for server storage
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LaGroovy
(@LaGroovy) reported
God bless Margaret on the @DropboxSupport chat at 11:30pm on a Friday night who sorted my issue and stopped me from losing my rag after a terribly long day. You the real MVP, Margaret. @Dropbox
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安堂ひろゆき/FlightUNIT
(@drunkenAndo) reported
@DropboxSupport All my problems are solved. I installed Dropbox app and syncing at first. When it finished syncing the folders, I switched everything to Smartsync online only.
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him
(@sobercool) reported
from
Santiago De Los Caballeros (Zona Urbana), Provincia de Santiago
@benlandis The issue is more than just an ID. Y'all vote on Tuesdays, it's not a holiday, every State does whatever it wants with voting laws. Even with an ID, if there's no national laws, you can still have local suppressive measures like Texas did last year with one dropbox per county.
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Dropbox Support
(@DropboxSupport) reported
@drunkenAndo Thanks for getting back to us. If you reinstalled the Dropbox desktop app, and you do not want to re-download all of your files from the server, as a future reference you need to choose the "Advanced" setup option during the installation...1/2
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Derek Chew
(@DerekTheChew) reported
@DropboxSupport - sent 2 envelopes, and they have not showing up under "Manage" and recipients has not received for signing...is there an issue with the backend?
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Call me Chris 🥺
(@SoftStuki) reported
@juicyyjayxx The Dropbox you sent me, the link isn’t working anymore. You may want to fix it please.
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abe
(@thehonestape) reported
@Dropbox is there any way to speed up the scrolling and loading of comments on PDFs? I feel like it's gotten slower to scroll thru and load comments. Any setting we can tweak? A personal computer setting that might help? Our whole team is dealing with slow comments.
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Fishcake46⭐⭐⭐
(@fishcake46) reported
@intheMatrixxx Dropbox link not working
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Michelle
(@chellelaine) reported
@bellingcat Ok I tried. Got downloader, updated Dropbox. From there couldn’t get it to save to Dropbox. Went down major MAGA rabbit hole that is chock full of them proudly sharing their crimes. DM you a couple screenshots.
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really confused
(@imrlyconfused) reported
@realRandyOjeda my files are good! Only problem is trying to get all my **** from my Mac to PC. I gotta reformat my drive but I’m about to just Dropbox everything
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LaGroovy
(@LaGroovy) reported
@Dropbox God bless Margaret on @DropboxSupport chat at 11:30pm on a Friday night who sorted my issue and stopped me from losing my rag after a terribly long day. You the real MVP, Margaret.
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It Was Toby
(@itwastoby) reported
@computerfix3r Personally: i really don't see a problem. However, I wouldn't discourage investigations to determine the increased possibility of fraud at a dropbox compared to in-person, or mail.
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JV
(@johnnyvento2) reported
@DropboxSupport I installed a new OS on my mac and when I put dropbox on there it seems some files were gone, I don't know if they got deleted or if there is an issue with synching
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Sam Reenan
(@sam_reenan) reported
@meganlavengood What’s nice is that if they do redos on an assignment, I have my annotations right there to review quickly. One issue is that student’s DropBox folder might fill up (say if its aural skills vids), but if theres an institutional subscription to Drive or Box that would solve that
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JV
(@johnnyvento2) reported
@DropboxSupport ok I'll put my issue out here for everyone to read since you refuse to offer phone support even if I pay
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Kylocat_ky
(@KylocatK) reported
WelP @DropboxSupport I deleted the app and it deleted everything off my computer, glad I will still be having these problems 2021
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Mathieu Chateau
(@mathieuchateau) reported
@alexd dropbox never let me down over 5 years. Pricey, but you get for your money
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Doors of Stonewalling
(@stillnodoors) reported
@DOSBounty i've heard a rumor he uses Dropbox - if any enterprising type were able to guess his login... 🤷
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Bryn Celte (they/them)
(@CelteStefan) reported
@ScrivenerApp I just downloaded the iPhone app and am trying to sync my projects from my desktop version through Dropbox and am having trouble. Not sure what I’m doing wrong. All files were uploaded from desktop as .zip files and when extracted in Dropbox can’t be opened in app.