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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Dropbox. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Dropbox users through our website.
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Website Down (50%)
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Sign in (33%)
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Errors (17%)
Live Outage Map
The most recent Dropbox outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sugar Land |
Errors | |
 Olongapo |
Website Down | |
| Glendora |
Errors | |
 Sardoá |
Website Down | |
| Camboriú |
Website Down | |
 Rickmansworth |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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Ranjan Boral
(@boralranjan) reported
@DropboxSupport Desktops are working fine but Android is not working. You need an urgent update. I can't stop the file sharing. Now it's rescheduled with Google drive.
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Evan
(@eknarfer) reported
@HunterBlackComx Hey Justin. I guess that I am not. I have the app on my phone for Patreon and I get the postings and the Dropbox notifications, so I am definitely getting my access to the comics, but it does seem that the emails are not arriving. Can I do something to help fix on my end?
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Pranay Srinivasan
(@utekkare) reported
Can anyone who works at @Dropbox in Payments help me understand why Dropbox won't fix a bug that stops me from adding new users to a Dropbox business account - And why their ******* support team keeps asking me to delete suspended users instead of FIXING THEIR BUGS.
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Abiy BattleSpell (1️⃣8️⃣➕⬆️ ONLY) settin up pc
(@AbiyBattleSpell) reported
@Dropbox why cant i login. Trying to do so in brave browser and it just does the loading icon next to sign in.
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NJBrandon360
(@NJBrandon360) reported
@Ultraredpill @FrankLi99173285 @RepMTG No, its garbage. Used geotracking for people living in 5 states to falsely say these people were making repeated drops. Biggest problem is it does show they went to a Dropbox, just in the town. Dropboxes are also in high traffic areas people pass frequently
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Steven Pam
(@stevenpam) reported
@brentdanley @Dropbox Oh ****, that’s not OK at all. I think @alisterrobbie had some similarly dire problems with links being suspended - but no transparency on which links were the problem, and therefore no way to fix it. Also had to move files to OneDrive so clients could access them. Bad.
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Wetterschneider
(@Stretchedwiener) reported
@DropboxSupport Thank you. I'm using the desktop app in Windows. This is the first time it's been a problem. I have been upload many HUGE files and this hasn't happened before.
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Splatoon Animators Exposed
(@HuTaoDevotee) reported
Kobeth EXPOSED for putting a spider in the server room (evidence included on dropbox)
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Dennis Bathory-Kitsz
(@bathorykitsz) reported
If you get a Dropbox error because of the direct link from Twitter, just reload the page.
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Steve Mann
(@maerlynofmiria) reported
@joyctilton It's that type of attitude they gave you that's responsible for my being as vocal as I am when I have an issue with Dropbox. I learned a couple years ago to not only be a squeeky wheel in email, but publicly as well.
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Kukkii กุ๊กกี้ 🫧 | VegasPete brainrot 🍷⛓️
(@nobunny_y) reported
@Alehfred PLEASE ENJOY (tho the Gdrive link might not work anymore there's a dropbox link further down) XD
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Pranay Srinivasan
(@utekkare) reported
@DropboxSupport @drewhouston The prev. ticket now shows as "Resolved" despite neither the bugs nor the billing resolved. How does Dropbox stay in business without resolving billing issues for months.
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Md Abdul
(@tweet2abdul) reported
@USAndChennai Do you guys realize you are taking 5 to 6 weeks to process the Dropbox ? This Creates so many issues with our kids going back to school, we are going back to work and all the 1000s of dollars we need to spend again to change the tickets. Can you pl do something?
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Dr Lynne Hardy, PhD
(@CogsandCakes) reported
I managed an entire morning's work today. Granted, it was just creating front pages & legal text for 8 PDF download packs & copying the correct Dropbox links into them for layout. But it's more consistent effort than I've been able to manage all week! Need a lie down now, though
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Michael McCarty
(@mbmccarty) reported
@DropboxSupport I've got my files, that's no problem. I just need to get things backing up again.
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Zylas
(@Zylas8) reported
**** i’m so horny who's down to buy nudes Dropbox videocall dm me.! #wet #sellingcontent #buyingcontents
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Wetterschneider
(@Stretchedwiener) reported
Hey @Dropbox - what's going on? My upload speed is 5 mb and you're throttling it to 400 kb? Fix it. I can't wait 8 hours.
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John Eaton
(@JeatonJohn) reported
@DropboxSupport - I am struggling to resolve a problem. I thought I had one Dropbox account, somehow the 2 have splintered and I have post 2016 files on some devices and pre 2016 files on another and don’t want to lose anything. Can’t access my old email!
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Michael McCarty
(@mbmccarty) reported
@DropboxSupport Is there a way to move the dropbox folder without using the terrible interface you guys provide? I'm trying to get into it with a screen reader and I can't access it from the Windows system tray.
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RaggieSoft
(@raggiesoft) reported
So apparently @Dropbox doesn’t want our money or business and shut down our account w/o warning or explanation. Thank goodness for local files so no data loss.
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Kain the Incineroar
(@Borderl14279385) reported
Sorry, I just needed to fix this post Should I make a dropbox? Everything would be mostly irl and I'll have to think about prices if this goes well
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Dropbox Support
(@DropboxSupport) reported
@officesunrise Hi there, we're sorry to hear about your issues when accessing a Dropbox file. Could you please tell us more about what happen is happening? Once we get enough information, we will make sure this is fully investigated.
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Michael McCarty
(@mbmccarty) reported
@DropboxSupport Never mind that part. I down graded my current account to basic, and I guess that removed the secondary email from the account. I have now created a new dropbox account using this email.
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JABRONI OF THE EARTH
(@NBomb_Plus) reported
@RessyM She's having to look on the web version b/c the desktop one is not behaving. Never had this problem w/ Dropbox, even though it's ****** in other ways. :(
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Kanane 🏹
(@spidey_j) reported
omg I FINALLY fixed my scrivener mobile sync issue (been erroring out since April ugh). The solution was apparently to make the scrivener project folder in dropbox available offline on my mac. Technology!
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Workbench
(@workbench_tv) reported
@evilpeacock @DropboxSupport Oh for sure, my problem was that I’m pretty sure I had it set to unlimited and an updated changed my preference.
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Rob Allen
(@n23art) reported
@DropboxSupport I seem to recall the problem persisted on Firefox and Safari but I will try Chrome as well and let you know.
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Mathie
(@Mathie_Rosie) reported
@RagsdaleMichael @DropboxSupport Sorry about that dear, Derrickhac12 on Instagram reclaims account for free, he helped fix mine few days ago. He’s such a good guy go check him out.
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Pranay Srinivasan
(@utekkare) reported
Hey @DropboxBusiness What does a Paying Customer have to do to add licenses. Its like pulling teeth. You have not solved your billing / renewal license issues. Why should we keep using Dropbox.
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SK Verma
(@SKVerma66646082) reported
@USAndIndia It seems some issue with Chennai visa office.They are taking lots if time to process the H1b Dropbox application.passport submitted on 3rd June no update except received passport.Please expedite the process.