Dropbox status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

• Errors (60%)
• Sign in (20%)
• Website Down (20%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

City	Problem Type	Report Time
Nottingham	Errors	15 days ago
Guayaquil	Website Down	15 days ago
Flumet	Errors	25 days ago
Irapuato	Errors	28 days ago
Bournemouth	Sign in	3 months ago
Paramaribo	Errors	4 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ryan Babbs (@buckybabbs) reported 10 seconds ago

  Hello @Dropbox, Just this week I have decided to switch cloud service from Google Drive to you and less than 1 week I'm having an issue. I run a wedding film business and am trying to move the same 200GB file to two separate editors for two separate kind of films and one of them is encountering a "link temporarily disabled" message. I tried to research online and made a new folder and copied over the original folders contents and cannot share that either as it says I've exceeded bandwidth limits. This is maddening as I thought I'd picked the good plan (3TB) and was all set. Please advise asap as I need these files in my editors hands stat.

• 
  Saurabh | Celsius 233 (@Celsius233Books) reported 36 seconds ago

  @colemickens @Dropbox lenovo and security issues...takes one back to the 2015 Superfish scandal where lenovo was visually scanning every single webpage you visited to sell ads

• 
  Cole Trickle (@46_ColeTrickle) reported 38 seconds ago

  @RudeOnion 2 of 2 Mobile games that save progress in the cloud Esports streaming and matchmaking iCloud Photos and iCloud Drive Google Photos and Google Drive OneDrive, Dropbox, Box Automatic phone backups “Find My” / device-location services Amazon Alexa / Echo Google Home / Nest Apple HomeKit Ring, Nest, Arlo cameras and doorbells Smart thermostats, lights, locks, and plugs Connected cars (Tesla app, GM, Ford, Hyundai remote start and maps) Fitness equipment that syncs workouts Smart TVs and streaming sticks ChatGPT, Grok, Gemini, Copilot Voice assistants (Siri, Alexa, Google Assistant) Photo and video filters, auto-captions, and recommendations Spam filters and fraud detection Autocomplete and predictive text Advertising networks that decide which ads you see Recommendation engines (“you might also like”) Content-delivery networks that make videos start instantly DNS (the phone book of the internet) Certificate and login systems that keep accounts secure Backup and disaster-recovery copies of everything above

• 
  (*´･з･)✨️ fungiter areio (@hobrincess) reported 3 minutes ago

  yesterday i slept late cuz i found out the zlib plugin was not working on my kindle and i tried to set up a cloud storage from dropbox but it was too complicated to do it q my phone so i gave up and turned on my computer. it was quick and i would have saved a lot of time if i had

• 
  Eric Smith (@Eric_Smith08) reported 5 minutes ago

  The uncomfortable truth. Google and Microsoft have spent the last decade building the two most complete free productivity ecosystems in history. Word processing. Spreadsheets. Presentations. Email. Cloud storage. Video calls. Notes. Tasks. Projects. Forms. Websites. AI. Messaging. Calendar. PDF tools. Every category. Both companies. Free. And yet the average knowledge worker pays $80-$150/month for third-party apps that duplicate what these ecosystems already provide because Google markets Gmail and Microsoft markets Word, and neither company tells you about the other 28 tools sitting behind the same login. That’s not an accident. Google doesn’t make money when you use Google Keep. They make money when you use Gmail and Keep keeps you in Gmail longer. Microsoft doesn’t make money when you use To Do for free. They make money when your company sees you using To Do and buys Microsoft 365 Business for the entire organization. The free tools are loss leaders. They exist to acquire users, not to generate revenue. And because they’re loss leaders, neither company promotes them aggressively. You don’t see Google Keep on a billboard. You don’t see Microsoft Planner in a Super Bowl ad. The free tools are invisible by design because the business model works whether you find them or not. Meanwhile, 9 separate companies Notion, Zoom, Dropbox, Slack, Todoist, Grammarly, Adobe, Trello, and OpenAI charge you monthly for products that are often inferior versions of what Google and Microsoft give away. They survive because the free alternatives are invisible. Their entire business model depends on you not knowing that two companies already built what they’re selling. “You have two accounts. You’ve had them for years. Between them, they contain every productivity tool you need free. You’ve been paying $1,644/year for 9 apps that duplicate what your Gmail login and your Microsoft login already provide. The tools were never hidden. They were just never advertised. And 9 companies have been billing you monthly hoping they never would be.” One weekend. 9 apps canceled. $1,644/year back. The accounts were always free. The tools were always there. You just never opened them.

• 
  David Silva Smith (@DavidSilvaSmith) reported 5 minutes ago

  Got dropbox, ickoud, google drive working last night. Looking at @immichapp for photos…. Home server… hosted server…. Hmmmm

• 
  Tom Alder (@tomaldertweets) reported 6 minutes ago

  In 2009, Dropbox founder Drew Houston took a meeting at Apple HQ thinking it was about a partnership. Steve Jobs opened with an offer to buy his company. Houston, still in his 20s, turned down 9 figures on the spot. Jobs pushed back with a warning: "You're a feature, not a product." If they wouldn't sell, Apple would build a direct competitor themselves. They wouldn't sell. Apple shipped iCloud. A phenomenally successful product, but it didn't kill Dropbox. Dropbox had quietly built the best customer acquisition loop in software history: → Give a friend an invite, you both get free storage. When Apple made the acquisition offer, Dropbox had around 2 million users. By January 2010, 4 million users. By April 2010, users were sending 2.8 million invites a month. 1 every single second. Dropbox's growth curve went ballistic after the Apple discussion: → 50m users by 2011 → 100m users by 2012 → 500m users by 2016 In 2017 they became the fastest software company in history to reach $1 billion ARR. Today: 700m+ registered users and $2.5b a year in revenue - sitting a fraction behind 850 million+ iCloud users. - 🎁 P.S. I turned Dropbox's referral playbook into a free guide - comment "Dropbox" and I'll send it to you.

• 
  M.Ellis (@MEllisPhotograp) reported 12 minutes ago

  @DropboxSupport I think bulk of problem is on computer / desk top yes... just re looked at my ipad and asked my friend ie incase we missed a update but seems all is up to date.. last one over a week ago although not used dropbox for roughly week either... I will try 4g hot spot before i sleep.

• 
  Kirk Patrick Miller (@Chaos2Cured) reported 21 minutes ago

  @Ultrademic @Seltaa_ @GoogleAI You’re doing something like Suno? I have something for you. All my Dropbox links are broken. I have a PDF that will help. And yes… I miss the real Ai music. •

• 
  AiMind (@AIMind_Ai) reported 23 minutes ago

  3 websites replace 20 hours of googling when you build a home server. The hard part of self-hosting is not the hardware. A used HP EliteDesk and a wall-mounted NAS cost almost nothing. The hard part is not knowing what you can even run, or how to avoid breaking the system on the first command. The first keeps a catalogue of self-hosted alternatives. Look up a replacement for Google Photos, Dropbox, or Notion, and you see what already exists, how many GitHub stars it has, and whether it is still alive. Plus a weekly digest of what shipped. The second lets you run any Linux distro straight in the browser. Arch, Debian, Alpine, Bazzite. Click once, and you are inside a live system, with no evening lost to a USB stick and a real install. The third handles the worst part. Install scripts for Proxmox: Immich, Jellyfin, Vaultwarden, AdGuard, Nginx Proxy Manager. Paste one line into the console and the container comes up on its own. Immich shows 17,735 installs; Docker 36,408. Each of those services used to cost an evening of documentation and three Stack Overflow tabs. Now it is one command. The hardware takes an hour to buy. These 3 bookmarks save you a month. Names in the replies.

• 
  Craig O'Shea (@craig_os) reported 23 minutes ago

  @DropboxSupport major issue with your services right now.

• 
  JP Invests (@JP_Invests) reported 24 minutes ago

  $DBX - Dropbox added 96,000 paying users this quarter. I said this morning to watch that line after last quarter's roughly 14,000 sequential adds. They did seven times that, a third consecutive quarter of growth, to 18.19M. The stock is down 4%. Everything I said to watch on the growth side came in fine. Revenue $631.5M, above both the $624-627M guide and the $627M street. Non-GAAP EPS $0.75 against $0.74. Non-GAAP operating margin 39.7%, above the full-year range. ARPU $139.68, up from $138.32. What went the wrong way is the part I said would actually move it. Free cash flow fell to $235.2M from $258.5M a year ago, and the margin went from 41.3% to 37.2%. And the buyback decelerated: $330M this quarter against $410M in the same quarter last year, with first-half repurchases down 19%. Unlevered free cash flow rose to $283.5M, and the gap between the two numbers is interest. Cash paid for interest went to $48.3M from $17.9M. The buyback is debt-funded and the debt now costs something. Diluted share count is down 18% year over year to 226.8M, which is the one thing still working mechanically. Two things about the release itself. Guidance isn't in it — Dropbox moved the numbers to supplemental materials on its investor site this quarter, which breaks with how it has reported. And the entire release is quoted by a co-CEO who writes "stepping into this role." The 8-K contains no disclosure of a leadership change. Twenty-nine percent of the float is short. $DBX

• 
  M.Ellis (@MEllisPhotograp) reported 24 minutes ago

  @DropboxSupport ive tried mircosoft edge but problem is stil present... do you think i might have been hacked or had bad file ?

• 
  Naresh Mintri (@Yogamaestro) reported 24 minutes ago

  @IncomeTaxIndia Seems like e-filing portal overloaded. Taking long to register new taxpayer, buffering. Even dropbox menus not working. Plz look into it. Thanks.

• 
  Nhu Huu (@nhuhuu7) reported 30 minutes ago

  @desaintpreux @Dropbox I noticed some issues logging in too; hope they fix it soon

• 
  Gabriellathebadbadfrenchmaid (@Gabriella50726) reported 30 minutes ago

  @AngryBeaverABM @DarkShadow1948 It took me a while to upload it. It was slow. But my computer has so many pages and tabs for work, so that gets slowed down by that and Dropbox cuz the files are so big

• 
  Digita (@digitaworld1) reported 31 minutes ago

  Lenovo login option entirely, expired every session that came through it, and started requiring a Dropbox password even when logging in that way going forward. Shares dipped about 2.4% after the news broke. The real lesson here has nothing to do with Dropbox's own security.

• 
  Open Air (@andon_open_air) reported 32 minutes ago

  @TomKonkle Agreed—the mailbox route is failing somewhere upstream. Let’s bypass it: please upload the WAV to Dropbox or WeTransfer and reply with a public, no-login direct-download link. I’ll verify the file before any airplay.

• 
  Polsia (@polsia) reported 35 minutes ago

  Small landlords don't have a compliance problem, they have a Dropbox problem. Rental license, insurance renewal, lead-paint disclosure, inspection cert - all buried until code enforcement shows up.

• 
  Guymon Adams (@guymonadams) reported 36 minutes ago

  @BrianRoemmele Man, this seems to be a recurring problem for Dropbox. I remember a similar story several years back about their own employees browsing thru user files. All the reasons I moved over to Sync, a much more secure and respectable alternative.

• 
  True Become False (@trubecomefalse) reported 37 minutes ago

  @imbabybrooklyn HN had a terrible track record. They were anyi bitcoin 1 month after it launched. Same with Dropbox, discord and a few others off the top of my head.

• 
  Jens Kristensen (@JensKri20101733) reported 43 minutes ago

  Suggestion for @adamhfry, ChatGPT Consumer Product Lead: The new Google Drive integration made me wonder: why not take the same idea one step further and support local Windows files directly? No Google Drive. No OneDrive. Local storage, controlled ChatGPT access. A file should not have to be stored in the cloud at all. Cloud has done enough damage already. Cloud = Hell. There is an important distinction between cloud computing and cloud storage. Cloud computing means that ChatGPT performs the processing on OpenAI’s servers. Cloud storage means that documents are permanently stored with Google, Microsoft, Dropbox, or another cloud provider. The first may be a practical consequence of ChatGPT’s current architecture. The second is not. A much cleaner model would be: Local disk / NAS → temporary, explicitly authorized ChatGPT access → processing → result returned to local disk / NAS. For example, a user could right-click: G:\Project\Analysis.docx and select “Open with ChatGPT”. ChatGPT would then receive controlled access to that file — or perhaps to a user-authorized folder such as: G:\ChatGPT\ The user could specify whether access should be read-only or read/write. Original files could be protected, and output could automatically be written to a designated local \output folder. Then instructions could be as simple as: “Edit only section 17. Preserve all formatting.” “Analyze all documents in G:\ChatGPT\Project X.” “Compare these three PDFs.” “Edit Analysis.docx, but do not modify the original. Save the result in \output.” DOCX, XLSX and PPTX are not fundamentally unsuitable for this. They are largely ZIP containers containing XML files. The harder problem is preserving complex formatting, images, tables, comments, undo/versioning and accurate rendering. A local “ChatGPT File Bridge” for Windows could solve the access problem without requiring users to move their working files into Google Drive or OneDrive. The AI processing itself would not necessarily be local. Files, or the relevant parts of them, could still be transmitted to OpenAI for processing. But storage and file management could remain entirely local: local file → controlled ChatGPT access → processing → result back to local disk / NAS. No Google Drive. No OneDrive. No permanent cloud storage. No manual upload/download cycle. The user retains control over the file structure, filenames, versions, backups, applications and physical storage location. “Google Docs inside ChatGPT” is technically interesting. But “Local Files inside ChatGPT” would be the real game changer for the traditional Windows PC workflow. And OpenAI would not need to invent another file system. Windows already has a perfectly good one.

• 
  Ed Giansante (@edugiansante) reported 46 minutes ago

  86% of small businesses still haven't fully integrated ai into their operations. which is funny, because the tools are already here. they're everywhere. there's probably one open in another browser tab right now, quietly waiting to change your life. Goldman Sachs surveyed small businesses and found that only 14% have fully integrated ai into their operations. i don't think the other 86% are anti-ai. they're busy. they're cautious. and they probably don't want to add “company-wide ai transformation” to the list of things they need to worry about before lunch. honestly, fair. @paulg said something recently that I keep coming back to: "If the world is going to get turned upside down, the safest place to be is in a small, fast-moving company that can easily change direction." small companies should be the ones moving fastest. but most are still waiting for someone else to go first. someone else to test the tool. someone else to write the playbook. someone else to promise that nothing will get weird. @clairevo nailed the real blocker: "the blocker is never tools or intelligence. human systems, human problems." i've spent 15 years watching this happen. At Dropbox. At Wix. At Zynga. Now at Persona. different tools. different eras. same pattern. a team finds a new tool. everyone gets excited. someone schedules a kickoff. three weeks later, everyone is back in the old spreadsheet. not because people are stupid. because changing how people work is uncomfortable. and buying software is much easier than changing behavior. i've seen the same thing with community-led growth. i used to pitch community to executives who had every tool and dashboard money could buy. they'd nod. they'd agree it worked. then they'd return to the comfortable world of automation, sequences, and dashboards that made everyone feel productive. last year, i ran 86 events as a team of one and built $3M in pipeline. the secret was not a magical growth hack. it was showing up. knowing the 15 people in the room by name. listening carefully. creating a space where people could actually trust each other. not exactly the kind of thing you can solve with a 47-step workflow. ai adoption and community adoption have the same problem. the tools work. the ideas work. the uncomfortable human part is where things usually slow down. sitting with your team and figuring out what should change. trying one workflow instead of redesigning the entire company overnight. leading people through something new instead of sending a Loom video and hoping everyone feels inspired. the 86% aren't waiting for better ai. they're waiting for change to feel a little less scary. so start small. pick one annoying workflow. try one new thing. make it 10% better. then do it again. the tools are here. the next step is still a very human conversation. and, unfortunately, probably a meeting.

• 
  Genius Business (@GeniusBusiness_) reported 46 minutes ago

  How Dropbox Spaces was conceived Spaces didn't start as a product idea. It started as a problem Drew Houston says he and his customers were all living. "[Spaces] is part of a bigger evolution we've been on that really started with our customers and realizing that the experience of using technology at work has become incredibly fragmented and distracting." The more he looked at it, the more he saw a cruel irony: the tools built to help us were the ones breaking our concentration. "A lot of the tools we're using that you think would be helping us focus have unintentionally made it impossible to focus. And that's a problem if you need to use your brain at work, because your brain works best when you can focus." That, he decided, was the real enemy. Not a missing feature, but lost focus. He called it "the higher level problem." He could see where it came from. Work simply doesn't look the way it used to: "It's very different from 20 years ago when we got five emails a day, not 500." Twenty years ago you might have just used Office. Now you're in Office and G Suite and Slack and Zoom and Dropbox all at once. 100 tabs, everything blinking at you all day, apps that don't work together. So the framing question became: how do you fix the environment itself? "How do we evolve Dropbox into the app that makes all your other apps work better together?" The breakthrough was a shift in how Houston understood what Dropbox already was. Watching customers, he realized they didn't treat it as a place for their stuff, or as just a folder on the desktop. "It's the place you're going to work." Once he saw it that way, the design conclusions changed: "When we thought about it that way, we realized we would have made a bunch of different decisions, and realized that Dropbox is actually really well positioned to help people focus at work." Two conclusions followed. First, Spaces had to move beyond files. Teams collaborate on far more than documents: Google Docs, Airtable, Figma, Trello and there had never been one place to hold all of it. So Spaces became “an evolution of the shared folder” that “moves it beyond being a folder full of files to an intelligent team workspace for any kind of cloud content.” "You can still have your PowerPoints and PDFs, but they can be next to your Google Docs and Trello boards and whatever else you have. Give you one space, not 10." Second, and this is where the concept sharpened. Spaces had to become a workspace, not a filing cabinet. Houston traced the problem back four decades. The thing we call "the desktop" is, functionally, the operating system: "The interface is the operating system." And it had been frozen in time: "That user experience hasn't really changed... it basically looks the same as the early 80s when it was first introduced on the original Mac." It was designed for a world that no longer exists: "It's this single player static experience that was perfect for when our whole life fit on a couple of floppy discs." So the team ran a thought experiment, start from scratch, for now: "If you were to redesign this for 2019, you'd make a bunch of obvious changes." You'd still want the files and cloud content. But you'd add the things the 80s interface never had: people, activity, comments, a record of what's been happening. You'd organize around the projects you're actually working on. You'd see your calendar, get Slacked, and start a Zoom meeting all without leaving the app. That thought experiment became Spaces.

• 
  Bruce Perry (@bhrperry) reported 47 minutes ago

  @Levi_Borovychok Thumb drives can be cheap, but the cheap ones are often slow. It's worth thinking about where cloud storage is done. I believe Dropbox will let you store your files in the EU.

• 
  Llama (@thellama451) reported 49 minutes ago

  I tracked down these messages in @MaxMillerOH’s Dropbox files. They show the parents getting along with no major conflicts beforehand. If Miller said he was going to kill his ex-wife in front of child (likely), it shows a talent for masking rage and hostility.

• 
  Matt Farley of Motern Media (@MoternMedia) reported 51 minutes ago

  @WorstMikeFrollo The other one is the Vimeo version (also available through PayPal/dropbox on my website now that Vimeo is shutting down on demand).

• 
  kingofDEpin (@kingofdepin) reported 56 minutes ago

  @DropboxSupport @LIBSCRUSHER we can't login and link creation etc is not working. please fix

• 
  CHItrader (@CHItrader) reported 56 minutes ago

  DBX LEAKS 5,000 ACCOUNTS ON A SIDE DOOR $DBX just told about 5,000 users their boxes got hit Aug 4-21 through a leftover $LNVGY login. Email was enough. No 2FA on the wrecked accounts. 🔹 Files touched on fewer than a third of them, call it ~1,500 🔹 Dropbox cut the Lenovo link and now wants a real password 🔹 After-hours ate the stock when Bloomberg printed it Cloud storage with a guest list and no bouncer. Cool product.

• 
  dreadnaught (@dr3dn0t) reported 60 minutes ago

  @priestessofdada this dude could have worked at dropbox, ibm, cnet, duolingo, etc. all of them offloaded people by that time in favor of AI. skids hadn't figured out what to do with AI yet because someone hadn't laid out instructions for them. by the time they were starting to flood social media, several companies had made some pretty large public facing fuckups due to their shift to AI, which seems to have slowed down mass adoption. now if we're gonna play the intentionally dishonest game of "AI took my exact job" then you are correct. every single company that did this crap ended up consolidating roles. so there is no exact position to fill.