1. Home
  2. Companies
  3. Dropbox
Dropbox

Dropbox status: access issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Dropbox. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

  • 50% Errors (50%)
  • 30% Website Down (30%)
  • 20% Sign in (20%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

CityProblem TypeReport Time
City of London Errors 1 day ago
Alpharetta Sign in 29 days ago
Shreveport Sign in 1 month ago
Lima Errors 2 months ago
Regensburg Website Down 2 months ago
Alcobendas Website Down 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • MohdMumtazLko
    Mohd Mumtaz (@MohdMumtazLko) reported

    @anirb_das @nehamaha My Spouse and my son (infant USC) stuck in India due to stamping issues. Eligible for dropbox & Dropbox exempted from Emergency Appointment. Exempted from travel ban but no stamped visa.. My spouse and USC daughter are in the US. Please help us...

  • Liger_XT5
    James Liger XT5 (@Liger_XT5) reported

    Creative #minecraft server is "alive", thanks to versioning in @Dropbox! I forgot there was a few months the plugin wasn't backing up the server. Pulled the latest backup, before backups stopped...November 2020. Many plugins to update, till then, it's offline for a bit.

  • aunittech
    Aunittech (@aunittech) reported

    @requenoa @DropboxSupport @Dropbox Contact us we fix disabled accounts, with proof of previous accounts recovered thankyou

  • astrid_2
    A.D. (@astrid_2) reported

    @DropboxSupport @Dropbox @ShieldVoC "Great" customer support today. Downgraded due to? Email says payment issue, GooglePlay&bank state no payment request made. DropboxSupport unable to help, apparently can't access anything. Offered "alternative" of paying out for yearly sub

  • AutistGabriel
    Autist Gabriel (@AutistGabriel) reported

    Doesn't work properly on Xiaomi phones. Not syncing automatically. Slow syncing anyway. Not possible just click some button for syncing. @DropboxSupport I have 3 Xiaomi phones so I don't think your solution will solve my issue.

  • ZanQdo
    Daniel Zan Salazar (@ZanQdo) reported

    @Dropbox The problem with that is I do work on multiple large projects. They fill my Linux machines and can't exactly "desync them" since I'm using them!

  • DJEthanJamesUK
    Ethan James (@DJEthanJamesUK) reported

    @GorgonCity Fancy accidentally sharing that Dropbox link in error? 👀

  • nowvoicethis
    Now Voice This! (@nowvoicethis) reported

    Those that received the emails but have had submission issues: Another email was sent out with the CORRECT DROPBOX link. The CORRECT link has “REQUEST” in the link. Official entry MUST be in the Dropbox. Thank you all for patience as we get everything in order.

  • Hydrated_Obey
    OBEY🤍😈🖤 (@Hydrated_Obey) reported

    @bellaWRLD999 @Nugget_Bean420 No problem leaks r hard to find unless u Google it and get a Dropbox one which downstairs have many or u downloaded them from a website with sus **** lol

  • ClaytonBurnsPhD
    Clayton Burns (@ClaytonBurnsPhD) reported

    @keithfrankish Two problems in perception we can’t deal with: inability to collate information, and inability to resolve fine detail. Collation: master Gmail-Google-Word-Dropbox-Twitter research & collation cycle. Fine detail: lyric poetry: Emily Dickinson.

  • CSUDHIT
    CSUDH IT (@CSUDHIT) reported

    We are experiencing service interruption to Dropbox services. Users may not be able to login to Dropbox services at this time. I.T. is actively working to resolve the issue and will provide updates as they become available.

  • theamandabeaty
    Amanda Beaty (@theamandabeaty) reported

    @kristenhinkson @unhealthytruth Why would you trust a random website with all your pictures?Upload them to Google Dive, Dropbox, an external hard drive, or all the above. Any website can shut you down or disappear tomorrow.

  • DynaMoxie
    Dyna Moxie (@DynaMoxie) reported

    @marinamaral2 I believe I read that there's an issue with Dropbox, if you are syncing things saved on an external drive, the drive has to be hooked up and running before the Dropbox app is up and running. Otherwise, the app has to re-sync things in the folders stored on the drive every time.

  • thisisrieta
    rieta (@thisisrieta) reported

    @DropboxSupport The site wasn't loading (Error 500) via Chrome or Safari. It's back up now though. Thanks

  • ayjblog
    Jordi (@ayjblog) reported

    @marinamaral2 the bandwidth is the issue no dropbox

  • frankplunkett
    Frank Plunkett (@frankplunkett) reported from Erlton-Ellisburg, New Jersey

    @Brooke_Criswell @Dropbox I have used physical devices like usb sticks and portable hard drives in the past but had issues with failures and maintenance of a routine. Your plan is only as good as your last backup.If you do stick to the physical route make more than one to protect against loss or failure

  • drewmccormack
    Drew McCormack (@drewmccormack) reported

    @PossiblyAlan Agenda license is independent of Apple. Just use your Agenda account to unlock features on each machine. Sync via iCloud requires all macs to use same iCloud sign in. Alternative is to use Dropbox. You can sign in with any Dropbox account, even one different to usual one.

  • Transigence
    President-Elect Paul Johnson (@Transigence) reported

    @maddoxrules @Dropbox I dropped Dropbox the instant they stopped me from sharing the Christchurch shooter manifesto. I packed up my **** and shut it down on the spot. They've got no business looking at my files.

  • dkinney
    Diane Kinney (@dkinney) reported

    @NotionHQ I know I’m not alone in this - I’d have your UX people do some deep discovery. I write prolifically and notion is much less usable than Dropbox paper, confluence or even Google doc. There’s a problem with flow.

  • astrid_2
    A.D. (@astrid_2) reported

    @DropboxSupport I've tried to contact via account but that seems impossible. My account has been downgraded due to - apparently- a payment issue. But nothing has changed from last month? To upgrade again is more expensive than what I had.

  • x0_1372
    x0 (@x0_1372) reported

    @tw_blue2 There also appear to be some dropbox conflicted copies of the locale files present in the source, perhaps this is the source of that error.

  • nickjsheriff
    Nick (@nickjsheriff) reported

    @imcatnoone @Dropbox Dropbox needs to invest in ux design, they have designerd that are strong in ui which isn’t their issue, and very few startups prioritize ux. I spent years running a design firm, taking on multi-billion dollar clients & this was an ongoing theme my entire career!

  • frenchpet
    Retro Gaming Comedy Podcast (@frenchpet) reported from Montréal, Quebec

    @Ashanmaril @TheCoomunist Dropbox switched their app a year or so ago. It has this janky *** "offline file view" that causes sync issues. I lost years worth of backups and only found out out of the recovery scope. I think it can't handle high innode counts so if you got a bunch of small files it acts up

  • cyprounit
    cyprounit (@cyprounit) reported

    @andmeniw @DropboxSupport Contact us we fix disabled accounts, with proof of previous accounts recovered ✅ dm via WhatsApp (781) 452-4421

  • JeffersFab
    Jeffers (@JeffersFab) reported

    @Dropbox down?

  • SplatoonExposed
    Splatoon Animators Exposed but I forgot the icon (@SplatoonExposed) reported

    Cdoggle EXPOSED for having a Discord server (evidence included on dropbox)

  • nilsgeylen
    Nils Geylen (@nilsgeylen) reported

    One issue is it seems I can change the attachment name to a comprehensible title but not the Dropbox Power-up preview name; that only shows the file name. Another is, I have the option of showing Recents in the attachment interface, but not with the Power-up.

  • iloveredrobot
    Glam Bigfoot Clary (@iloveredrobot) reported

    I use Dropbox about once a month and today is the day and it's down. I am going to speak to some pizza about this urgently.

  • JOneHundred
    J-OneHundred (@JOneHundred) reported

    This issue meant so much to them a few months ago when they clipped a part of my stream out of context.. kept a dropbox of the clips and used them as weapons against them when black people were talking about historic harm to get me permabanned on Twitch...

  • BowlOfTicTacs
    BowlOfTicTacs (@BowlOfTicTacs) reported

    @DropboxSupport Site is down.