Dropbox

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Dropbox Outage Chart 05/29/2025 00:45

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Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

  1. Sign in (43%)

    Sign in (43%)

  2. Website Down (43%)

    Website Down (43%)

  3. Errors (13%)

    Errors (13%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyKulmbach Sign in
NorwayOslo Website Down
United StatesFort Worth Sign in
BrazilMaringá Sign in
ColombiaBarranquilla Website Down
United StatesPhiladelphia Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • leefreshprince Lee P (@leefreshprince) reported

    @Cerebus79 @click_and_drop No that's what happens with Dropbox, we upload csv to a folder, it gets picked up and then it generates the labels automatically. Only problem I had today was a few labels with the wrong postage on, I had to re-upload and then managed to cancel the originals when C&D came back up

  • tompt245 tompt245 (@tompt245) reported

    @DropboxSupport Submitted 3 tickets for support to address a hacked account. Still no reply. Why are these issues not being addressed. #dropboxhack

  • MystbornGames Myst 💙 #ABetterABK (@MystbornGames) reported

    @Arkanis Doesn't work, I just get a 404. Dropbox patched that at some point. This was lifting from the source code and then converting the file with VLC. I wish I'd written it down bc it worked fine like 2 months ago, but now I can't find the guide anywhere. Super annoying

  • MichelleGHunder MGH (@MichelleGHunder) reported

    Nice to know after nearly 10 years of using (and paying for ) @Dropbox , when running into a major issue their @DropboxSupport is absolutely useless and telling me to 'wait it out'. Thanks guys. Stoked.

  • ClaytonBurnsPhD Clayton Burns (@ClaytonBurnsPhD) reported

    @freespiritus BCIT Broadcast and Online Journalism. Dragging the province down with its ignorant graduates. Do information cycle: Gmail-Google-Word-Dropbox-Twitter.

  • ItsCourtneyK Courtney Kelly (@ItsCourtneyK) reported

    @Dropbox I'm an admin on my organization's account, and I've been having issues lately that no one has been able to resolve whenever we call the support number. Hoping I can escalate it to get it resolved once and for all.

  • RyanDejaegher Ryan Dejaegher (@RyanDejaegher) reported

    For everything else it is really lagging behind Dropbox. You have no control over what files are available online/offline. macOS tries to do this for you by automatically offloading unused files/folders but this is really unpredictable. The upload speed is also a huge issue

  • ajv6lfc Arjun (@ajv6lfc) reported

    >@Dropbox Every time I try to log in, it leads me back to the homescreen/asks me to login again. Please fix.

  • QuixoticEvil Matthew Holland (@QuixoticEvil) reported

    Client invited me to join their Dropbox team, and the options are - merge my account into theirs, keeping my personal files in a folder but giving them admin over it - merge my account into theirs but move my stuff into a new personal account. Broken as hell.

  • leefreshprince Lee P (@leefreshprince) reported

    @click_and_drop Except it's still broken. Luckily I managed to import most of my orders through Dropbox with no problems, but I feel for the sellers who have been twiddling their thumbs waiting for this to get sorted on their busiest day of the week.

  • soundlands soundlands (@soundlands) reported

    Apologies - SFAEH link to ORIGINAL AUDIO temporarily down - we're trying to sort with Dropbox right now. Meanwhile, the Soundcloud links for an overview still work.

  • LukeIcardMusic Luke Icard Music (@LukeIcardMusic) reported

    @DropboxSupport Hi there! I was using google chrome but i had the same issue. I thought it was flash related so i switched to firefox. It still does the same thing in an incognito window.

  • bander_saedi بندر (@bander_saedi) reported

    @DropboxSupport I have problem signe to my account can you help me please

  • bander_saedi بندر (@bander_saedi) reported

    @Dropbox @ToroyMoi I have problem signe in to my account can you help me ?

  • kelmonstah Twinkerkelle (@kelmonstah) reported

    @teddytiger @TheSmartRyan I feel ya. I got the $2/mo plan for Google One/Google Drive and it's been great. Desktop backups of the essentials and document storage. Syncs to phones to problem. I dumped DropBox when I found out Condoleezza Rice was involved with them at one point.

  • newlinla Joe Newlin (@newlinla) reported

    @CreativeMarket Sync to Dropbox is not working. I tried re-connecting the accounts & tried a different browser with cookies cleared. What's going on?

  • Milliam Milliam (@Milliam) reported

    @Dety0 I had a dropbox set up backing up files as their updated but my wifi is like 2mbs up/down and was making gaming unplayable so i turned it off

  • msparksofficial Michelle Sparks (@msparksofficial) reported

    Why is it that every time I upload something to Dropbox there’s some sort of issue that causes it to take 1000x longer than it should 🤯

  • codeofdusk Bill Dengler (@codeofdusk) reported from Swarthmore, Pennsylvania

    Hi @FreakyFwoof at one point there was a dropbox folder going around containing a lot of your music, including something I think called “Walking on Ice” or something to that effect, which I’m having trouble locating for streaming. Could you please send a link if still exists?

  • PhilipJBasile Philip John Basile 🚀 (@PhilipJBasile) reported

    @kefimochi ‘Why is my Dropbox out of room?? I have the paid account’ Been there lol. I have a GitHub private account that I should use but I don’t. I’m terrible lol.

  • jayxholloway Black Man Joy 📸 (@jayxholloway) reported

    @MichelleGHunder @Dropbox @DropboxSupport Yea good thing y’all in the same city. It’s sucks when you call a company for help and you get a terrible customer service rep

  • chrispuckett Chris Puckett (@chrispuckett) reported

    @DropboxSupport we have walked through the steps from your support team, the issues appear to be on Dropbox side

  • LukeIcardMusic Luke Icard Music (@LukeIcardMusic) reported

    @DropboxSupport Mp3’s uploaded without any issues. .jpg and pdfs worked just fine. Seems to be an issue with large .wav files

  • iols110 iolsi (@iols110) reported

    @rafsimoans_ What did help tho was scrolling down on the albums tab and checking imports cause they will probably be stuff you also have on your computer or dropbox for you to delete them

  • MichelleGHunder MGH (@MichelleGHunder) reported

    @boudist @Dropbox @DropboxSupport Dan this is literally the client you referred me to, they sent out my link to the entire creative team and BC of high traffic Dropbox has banned the link. Now my entire Dropbox is down. No explanation because - “privacy” ???? Infuriating

  • obiwanivan Ivan's Photography (@obiwanivan) reported

    @alavic_222 Not sure if your Facebook is down but I uploaded all three days to the dropbox link

  • jrimer2008 Jared Rimer (@jrimer2008) reported

    @LastPassHelp The phone app only lets you upload photos it doesn't let you upload anything else from Dropbox or the like. Left feedback re: the computer although I got the document up that I wanted. Most of my notes are text based so space isn't an issue for me but this I want to keep.

  • PACIG1875 pacig1875 (@PACIG1875) reported

    @RandoxOfficial Can you supply me with dropbox location in Warwickshire. Your web link takes me to a google docs permission error.

  • jacoblo Jacob Leander-Olsson (@jacoblo) reported

    @dan_vogt Same here and switching to Dropbox as we speak. The virtual drives and no folder syncing was just a mess. New drive made copy default rather than move (=duplicates), Spotlight indexing didn't work, issues with Keynote version history and so on.

  • Paulin3McFerran Pauline McFerran (@Paulin3McFerran) reported

    @DropboxSupport Are there any issues at the moment? I can’t log into my account on my desktop, but the app is working.