Dropbox down? Current status and problems

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

• Errors (44%)
• Website Down (33%)
• Sign in (22%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

City	Problem Type	Report Time
Alpharetta	Sign in	26 days ago
Shreveport	Sign in	1 month ago
Lima	Errors	2 months ago
Regensburg	Website Down	2 months ago
Alcobendas	Website Down	2 months ago
Belém	Errors	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kim C. Flodin (@kcflodin) reported 17 seconds ago

  Hey @DropboxSupport @Dropbox. My account and all its files were inadvertently delted this morning. This was an error with a colleague adding me to Teams and then taking me off. I submitted a ticket (#13340254), but you have NO phone support which seems crazy. Please contact me!

• 
  Nacho Sánchez 🤷‍♂️ (@juanignaciosl) reported 2 minutes ago

  @gimenete For projects, Dropbox Paper (or Google Docs) with conversations (that should ideally be resolved after applying the needed changes to the text. That allows good depth. For short discussions that are "disposable" or for quick decision making, Slack. GitHub issues for task tracking

• 
  Clifton Hack (@cliftonhack) reported 2 minutes ago

  @AppleEDU None of last nights links are working for downloads, error 404 Dropbox.

• 
  Pedro Burgos #Use 😷 (@Burgos) reported 3 minutes ago

  @DillonLFC7 @DropboxSupport Better start looking elsewhere, pal (or maybe a lawsuit). A number of us have the same issue, and @Dropbox simply doesn't care. They'll answer your first DM and then vanish.

• 
  Thorne Brandt (@thornebrandt) reported 6 minutes ago

  @bobbylox The official gitignore worked for me fine. The problem for me came from using sync services like dropbox. Those can get hung on the temp files and the only fix is to delete the library and manifest.json every so often.

• 
  nat🥂 (@doudoudoie) reported 7 minutes ago

  @DropboxSupport i used the account in february of this year, but i don’t use the email actively. i haven’t had any issues for the 8 years i’ve had the account and now it says there’s no account w my email

• 
  Waz (@WarWraith) reported 7 minutes ago

  @rdkrdk @Dropbox Ah; still caused me problems between my iPad, iPhone, MBP & Desktop PC.

• 
  Matt Allington (@ExceleratorBI) reported 8 minutes ago

  @mjthinkscape @BadgerTech48 Thanks Myles 🙏. I don’t think shared drives will work. What I need is what OneDrive promises/doesn’t deliver. Files stored & sync’d to PCs as needed. The problem with file servers is latency, especially when you don’t have gigabit connectivity. I am very close to going dropbox

• 
  odysy 🛸 (@odysybeats) reported 9 minutes ago

  Dropbox be slow asf

• 
  MPS (@reciclalabasura) reported 9 minutes ago

  @DropboxSupport no problem, we speak englishh... but you speak spanish when are selling ?? que conveniente.... just for selling not for customer service

• 
  Christoph Bauer (@ChristophBauer) reported 17 minutes ago

  @lennysan I’d question@some of your assumptions. Dropbox was started when there was no proper way to share your files with others except sketchy websites like Rapidshare. Spotify certainly had not much to do with the downfall of Napster or their legal issues. People got sick of collecting.

• 
  Vicky Arora (@VickyAr70571147) reported 17 minutes ago

  Hi @DropboxSupport, I've trying to reach you guys from July 1st, abruptly on July 1st my account got logged of and now I can't login. It says 'Account is disabled'. Please help ASAP, my files stuck. @Dropbox

• 
  Beka Miller (@BekaXDBot) reported 24 minutes ago

  Dropbox and endeavors I mean, there is no way I am not having enough sleep I woke up if there’s problems with a marketing

• 
  Scott Biersack (@youbringfire) reported 29 minutes ago

  Hey friends, quick question! I’m syncing my Dropbox to my new computer...I can’t do ANYTHING WiFi related because of this. Spotify, chrome, etc do not work at all while the sync is happening. Never had this issue with prior computers...what’s causing this?

• 
  Nick R. (@nickrobalik) reported 29 minutes ago

  @PixelCanuck I'd compare it to Twitter and Fleets - trying to compete by copying competitor's offerings and failing miserably. And Twitter gave up on Fleets instead of trying to force them down everyone's throats, which is what Dropbox does.

• 
  Hayley Stevenson (@hayley_stev) reported 30 minutes ago

  @raulpacheco I was going to transfer everything from Dropbox to Google Drive desktop and cancel my Dropbox subscription, but an error message told me you can't do this. So I can only access things I have saved directly to Drive. Apart from that major problem, it works fine!

• 
  Clifton Hack (@cliftonhack) reported 32 minutes ago

  @AppleEDU None of last nights links are working for downloads, error 404 Dropbox.

• 
  Dr Natasha Taylor (@Natashatashaetc) reported 37 minutes ago

  @jocic_91 @PlanetDr My thesis was on ***, Dropbox, Google drive, uni's server, school's server, emailed to me, and on all my computers and memory sticks. I was very worried about them

• 
  Alex (@AlexPetrio) reported 38 minutes ago

  @CryptoTalkzInfo @Ethernity_cloud Cloud breaches are often seen in centralized applications like Dropbox, Google Drive, and even MEGA with users sharing virulent and malicious files for the virtual operating system. I wonder if Ethernity has the ability to detect these kinds of files and issue an alert?

• 
  Clifton Hack (@cliftonhack) reported 40 minutes ago

  @AppleEDU None of last nights dropbox links are not working for me..

• 
  Haley “eat the top tier” Norris (@hvnorris) reported 43 minutes ago

  Spent most of the afternoon fixing some type of problem that caused my computer to crash when attaching files to an email, only to remember I use Dropbox and could just share the files with a link instead 😭

• 
  Reva (@RevaDiehard) reported 43 minutes ago

  Tbh since everything is on Dropbox (or was saved to my local), I really didn't lose all that much. I just have to go through the trouble of redownloading my DB files back onto my PC. The biggest things lost were honestly my WoW and steam games.

• 
  Anita (@resistasistah) reported 46 minutes ago

  @Mikey56321907 @jeremynewberger Having ONE dropbox for 5 million people in Harris County, TX. is a little suspicious, but not if you buy into the BIG LIE. Cutting down election sites in mostly Dem areas seems like a good idea to you. Not suspicious at all... Don't cry if someday you are restricted.

• 
  the Ambient Hermit (@ambient_hermit) reported 47 minutes ago

  do you know the interface for @dropbox truly sucks ***? I can't exit the program to stop downloading without having to ******* reboot my god damn computer. you idiots need to fix this ****. your service sucks covid ***** and a bag of ebola *****.

• 
  lindsey martin (@lindseymartin16) reported 51 minutes ago

  @DillonLFC7 @DropboxSupport For all issues on hacked/suspended/locked/banned and disabled account. Send a dm to @kencyberhelp to recover your account which will work perfectly after recovery. 100% trusted

• 
  ploum.net (@ploum) reported 52 minutes ago

  Problem with a Mac computer. The desktop folder has been mistakenly linked with @dropbox. Just in case, I did a cp of ~/Dropbox/Desktop in ~/Desktop2. Then, I unlinked the Desktop folder in the Dropbox app. Both folders disappeared! Any way to get it back @DropboxSupport ?

• 
  Ashara (@WitchVtuber) reported 52 minutes ago

  @aionealone Save the original tiktok video to your pc (tiktok > save to phone> share to file sharing website like dropbox > download to pc) you’ll be able to start, stop, record and edit together clips. Then when I upload it I usually go find the original audio and turn the volume down. :)

• 
  Greg Collins 💙 (@ibikeheathfield) reported 56 minutes ago

  BORLS. NAS throwing file system errors. Don't have the energy to engage on the issue. Mind, everything is on Dropbox too, innit.

• 
  Kevan (@KevanGP) reported 57 minutes ago

  @Stephie2010 You deleted your 1password or Dropbox backup? I was going to use a secret key for my Apple ID recently, but I had to type it in to do so and despite writing it down on my PC before typing it in on my phone, Apple said it was incorrect.

• 
  Bobby B (@Bobbyness) reported 58 minutes ago

  @JackPosobiec “Voted by mail, voted by Dropbox” This is exactly the problem.