Dropbox status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

• Errors (50%)
• Sign in (38%)
• Website Down (13%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

City	Problem Type	Report Time
Bournemouth	Sign in	9 days ago
Paramaribo	Errors	1 month ago
Bogotá	Website Down	1 month ago
Auxerre	Errors	1 month ago
Salt Lake City	Sign in	1 month ago
Madrid	Errors	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pradeep Kumar Xplorer (@ThaiKumar) reported 4 minutes ago

  Someone is regulating my upload to Dropbox 33 mb file suddenly the network is slow

• 
  Pixelhop (@pixelhopio) reported 6 minutes ago

  Notion is a walled garden where external AI agents go to die. Don't get me wrong: we've been huge Notion fans for years. Our entire company lived there: dashboards, notes, projects, our collective brain. It was perfect for humans, but then the Agent Era hit and everything changed. We now work with coding agents like Claude Code every single day, and that is where the friction started. Trying to get external agents to talk to proprietary blocks via a slow API is a total nightmare. The rate limits are painful and the structure is just too rigid for an agent to be efficient. We needed that polished Notion feel without the proprietary bloat holding our agents back. So we built Treehouse: a tool that is essentially Notion meets Dropbox. Treehouse is a web-based viewer for a local folder on your computer. The magic is that the folder is automatically synced across your whole team, kind of like a shared drive with a beautiful face. There is no proprietary database: just your files on your disk, exactly where they belong. Because it is just a folder, your AI agents can talk to it directly at lightning speed. No API rate limits or slow responses. I can ask an agent in my terminal to build an HTML page locally and have it render for the team instantly. Reclaiming your data doesn't mean sacrificing aesthetics. We built in advanced theming and custom CSS support: you can even have your agent rebrand your entire workspace for you. Notion was built for humans. In an AI world, we need high-speed playgrounds, not walled gardens. We are planning to open source Treehouse soon. If you want to reclaim your data, let us know! We wrote a blog post about it below 👇

• 
  Jeff Preshing (@preshing) reported 10 minutes ago

  What's the point of using smarter models if "smarter" means 10% better at finding obscure bugs and having a sassy attitude? Most of the true productivity gains that coding agents have to offer, which are finite, can be obtained using open-weight models for literally 1/100 of the price. The catch is that you actually need to understand the code you are working on. At the same time, I still think there's a viable business serving proprietary models. People are willing to pay for Dropbox even though FTP is free, and it's nice to throw a tough problem at a stronger model occasionally (if intellectual property limitations allow it). Plus, there's a whole frontier productizing this stuff. Unfortunately, Anthropic is currently in the business of spreading tall tales about future improvements, then shaking down enterprise customers. Most of it is based on 2010s LessWrong posts full of category errors, some of which I remember reading back in those days. And their recent hostility toward users in the name of safety is a result of the same ideological recklessness.

• 
  Suburban Cyber Technologies (@suburbancyber) reported 10 minutes ago

  Shadow IT used to be "someone installed Dropbox." Now it's "someone connected our CRM to an AI agent without telling IT." Same problem. Different speed. Time to update your governance playbook. That's what I am having to do every couple weeks now it seems. #ITLeadership #CyberSecurity #EnterpriseIT

• 
  ️️️️️️diego 🌐 (@xdxego) reported 10 minutes ago

  ofc when i need to deliver something to a client dropbox is down

• 
  CHItrader (@CHItrader) reported 13 minutes ago

  $DBX Dropbox CEO to step down, CNBC reports

• 
  Harman (@itsharmanjot) reported 13 minutes ago

  Open source NotebookLM alternative with no data limits and AI agents. Same idea as Google's NotebookLM. Same chat-with-your-docs. Same podcast generator. Same cited answers. Except this one has no source limit, no notebook limit, no 200MB file cap, and no Google login. It's called SurfSense. Google NotebookLM vs SurfSense: - Sources per notebook: 50 to 600 → Unlimited - File size cap: 200MB and 500K words → No limit - LLM choice: Gemini only → 100+ models via LiteLLM - Local LLMs: Not allowed → Full Ollama and vLLM support - Self-host: No → Yes, one Docker command - Price: $0, $19.99/mo Pro, or $249.99/mo Ultra → $0 forever Here's the wildest part: It connects to 27+ sources Google can't touch. Notion. Slack. Linear. Jira. GitHub. Discord. Dropbox. OneDrive. Gmail. Confluence. Obsidian. ClickUp. Microsoft Teams. Airtable. Your entire work life, indexed once, searchable from one chat box. 14.4K GitHub stars. 1.4K forks. 6,232 commits. Apache-2.0 license. One honest note: the README says it's not yet production-ready and still being actively developed. But it already does more than NotebookLM does, and the gap is widening every release. This is what NotebookLM should have been from the start. Repo in the first comment.

• 
  zerohedge (@zerohedge) reported 15 minutes ago

  *DROPBOX CEO DREW HOUSTON TO STEP DOWN: CNBC

• 
  latina🌹🌺🌸 (@latinaqtvk) reported 15 minutes ago

  Who’s down to get my mage Dropbox for 5$ today 📍

• 
  Sara (@monamouroui) reported 18 minutes ago

  @SlmnMANUTD @WindowsLatest I didn't care about updating to the latest build. I cared about how Windows 11's AI deleted my Dropbox files from not only my desktop, but Dropbox itself! I managed to find them in DropBox's web Deleted Files folder and recover them. On top of this Windows decided to move all of my files that were on my hard drive to One Drive without my permission. And in the process of doing so created multiple subfolders D: OneDrive/My Documents/OneDrive/My Documents/OneDrive/My Documents/OneDrive/My Documents/OneDrive/My Documents/OneDrive/My Documents/OneDrive/My Documents/OneDrive/My Documents/OneDrive/My Documents/OneDrive/My Documents/OneDrive/My Documents/etc I brought it over the BestBuy to repair the OS because there were other problems, so I cannot tell you how many layers I had to click through to get to my actual documents. I was able to recover the apps that we affected by the update (ScanSnap, Adobe Illustrator, Acrobat, etc) doing a System Restore. But that didn't help with my files.

• 
  Vincent van der Meulen (@vinvan) reported 18 minutes ago

  @zoink You sit down and open your laptop. It's time to put some design files in Dropbox for coworkers. And ****, you need to finish your hotspot prototype. Your browser is still open on this weird design tool you got access to. Google Docs for design? Cool, but it will never work.

• 
  Molly O’Shea (@MollySOShea) reported 23 minutes ago

  BREAKING: Merge Launches ‘Agent Handler’ Control AI Access, Tokenmaxxed $$$ Bills, & Stop Mass Data Leaks "We don't trust agents" "The second you connect it to tools, that's where everything goes wrong." OpenAI. Perplexity. Netflix. Uber. Mistral. Dropbox. JPMorgan.. all quietly run on @merge_api Co-Founders CEO @Shensi Ding & CTO @GilFeig dive into it all We cover: - MASSIVE AI Security scares are just starting - Tokenmaxxing bills - Agent Handler - Gateway routing - Winning enterprise logos - The SaaSpocalypse 𝐓𝐈𝐌𝐄𝐒𝐓𝐀𝐌𝐏𝐒 (00:00) Shensi Ding & Gil Feig, Co-Founders at Merge (01:04) Three products. One big bet (03:20) How Merge made the AI pivot (04:42) The Classic Innovator’s Dilemma (05:58) Building culture around AI (07:10) The leverage nobody’s talking about (08:52) Codex vs Claude Code (09:15) The scale nobody knew about (09:47) SaaS, Finance, and the Biggest AI Labs (10:46) Why AI companies buy differently (12:04) What AI sales actually looks like (13:04) The Fastest sales cycles in the market (14:35) Why is Cybersecurity broken (15:59) Merge's solution to agent security (19:16) Mythos, Wiz, and the GitHub Hack (22:34) 1,000 Bot signups in one hour (23:23) Real reason companies pay ransom to hackers (25:43) The State of AI Infrastructure Costs (26:41) Internal AI Governance is the next big problem (29:28) Most Popular Integrations on Merge (30:54) Big Giants are planning big moves (31:54) What does Salesforce going headless exactly mean (33:41) Agents don’t need a UI anymore (36:59) Can this AI generation actually adapt (38:25) What Merge looks for in talent (41:25) The SaaSpocalypse is real (45:03) Are AI valuations actually insane? (47:11) How Merge landed OpenAI, Perplexity, Netflix & Uber (49:02) The Metrics that actually drive the business (49:58) Biggest misconceptions in tech right now (51:55) The market is finally catching up to Merge

• 
  Evan Otero (@EvanOtero) reported 23 minutes ago

  A decade-old Quora post on Dropbox that is a better product masterclass than any book: Q: Dropbox: Why is Dropbox more popular than other programs with similar functionality? A: Well, let's take a step back and think about the sync problem and what the ideal solution for it would do: - There would be a folder. - You'd put your stuff in it. - It would sync. 
They built that. Why didn't anyone else build that? I have no idea. "But," you may ask, "so much more you could do! What about task management, calendaring, customized dashboards, virtual white boarding. More than just folders and files!" No, shut up. People don't use that crap. They just want a folder. A folder that syncs… That is what it does.

• 
  urBITCOIN (@BitcoinUr) reported 27 minutes ago

  No, no, no. You're thinking about it all wrong. A functioning file server would be a liability. If Urbit actually stored and served everyone's files reliably today, people would start using it for files. Then we'd have to make it fast. We'd have to make it redundant. We'd have to handle backups, syncing, corruption, support tickets. That's infrastructure. What we have is much more valuable. We have the *option* of being a file server. The vision of a file server. A file server-shaped hole in the future. Right now, every missing feature is proof of how early we are. Every failed upload is evidence of untapped potential. The fact that nobody can depend on it yet means the market is still entirely available. The moment it becomes a good file server, people stop asking how big it could be and start asking why it's slower than Dropbox. You don't want to be Dropbox. Dropbox has revenue. Revenue means expectations. Expectations mean accountability. Accountability kills narrative. We're building a decentralized, sovereign, peer-to-peer, identity-native, file-adjacent platform opportunity. The less it functions as a file server today, the more it can function as one tomorrow. It's a pure play.

• 
  SCRIBEMOON (@SCRIBEMOON) reported 27 minutes ago

  Ok great. What do we do. What can we do. I was told We were the problem, the people who vote on Election Day, we made things go slowly. VOTE EARLY THEY SAID. I voted on May 13 via dropbox. STILL NOT COUNTED. I doorknocked for Spencer. Only threatened once- by a Cedars Sinai young white female doctor. The CORRUPTION is too overwhelming. We need FEDERAL INTERVENTION!

• 
  JLemmens (@JLemmens_) reported 28 minutes ago

  @mrsgcomics Onedrive honestly was the best one of the filesyncing services I've used over the time but don't rely on that alone if **** hits the fan. Dropbox (2expensive), Mega (2sluggish), Idrive (obsolete), Gdrive (risky+slow unless you use that app but even then), haven't tried Proton.

• 
  Sujay. (@Sujay__Raj) reported 37 minutes ago

  Here is what it breaks down: Local AI: Run Ollama, LM Studio, or LocalAI right on your machine instead of paying for ChatGPT. Cloud Storage: Replace Dropbox and Google Drive with Nextcloud or Syncthing so your files never leave your house. Network Privacy: Complete WireGuard and PiVPN setup guides for secure browsing. Private ***: Ditch GitHub and self-host your own repos using Gitea or GitLab.

• 
  Isha (@VISportsTalk) reported 38 minutes ago

  @DropboxSupport Still not working

• 
  David Llada ♞ (@davidllada) reported 38 minutes ago

  @Dropbox I’ve been dealing with an issue for a few weeks now, and your AI customer chatbox has been unable to resolve it. It keeps looping through the same troubleshooting steps that haven’t worked, and I’ve already spent over three hours on it. "It looks like our chat has wandered into areas I'm not equipped to handle effectively. Unfortunately, I can only help with Dropbox-related questions, and I'm unable to help you with this topic." I’ve been a customer since 2009. It’s disappointing to reach this point, but this level of support is unacceptable.

• 
  Pageform (@ThePageform) reported 38 minutes ago

  Dropbox is where deals go to die. Investors open your “data room.” It’s a shared folder named “My Data Room” with 34 subfolders and zero logic. They close it in 8 seconds. You never know they were there. No analytics. No structure. No story. That’s the problem we built @ThePageform to fix.

• 
  Music, Film & RE Investments (@investandcreate) reported 41 minutes ago

  @0xajka @Dropbox What’s your problem? @dropbox support is horrendous.

• 
  Adrien Matray (@AdrienMatray) reported 43 minutes ago

  The trap: when ~/.claude/ is in Dropbox, it often seems to work. No error message. Sometimes your preferences load, sometimes they do not. The symptom is silent quality drops you cannot trace. Not a visible failure. That is why people miss it.

• 
  Rebecca Diamond (@rebeccardiamond) reported 46 minutes ago

  @p_ganong I’ve had this problem too. When I’m editing with Claude, edit manually directly in the .tex file locally on your machine through overleaf-Dropbox sync. Then you and Claude are both working locally.

• 
  ★ Omega_ DBZ★ (@omega_dbz) reported 46 minutes ago

  Leaked! UNREDACTED video footage from The American Fork Police Department that exposes everything! Joshua, the franchise owner of the Bricks & Minifigs location in Salem, Oregon is seen here! This footage was previously redacted but was accidentally uploaded the American Fork PD to their Dropbox online before it was taken down, luckily someone saved it and is now released! #recklessben #legoscandal

• 
  Adrien Matray (@AdrienMatray) reported 47 minutes ago

  The fix is simple: do not use one generic code/ folder for all long-lived branches. Use separate Dropbox folders whose names encode the intended branch: code_main/ code_experimentation_main/ code_experimentation_main_name1Sandbox/ code_experimentation_main_name2Sandbox/

• 
  Sara (@monamouroui) reported 51 minutes ago

  Why did Microsoft OneDrive just delete all of my Dropbox files? What a fracking PITA. You just created a huge problem for me. This might make me jump to a Mac. I am so disgusted and frustrated by what Microsoft running Windows 11 just did to my computer. Dozens of years of documents....whoosh. @Microsoft

• 
  Colin Turner (@ColinTurnerTN66) reported 58 minutes ago

  @pinutos @AZAGMayes The Recorder can do that. Security is far too lax on the dropbox/early voting system and the board has shown no initiative to fix the problem. Looking forward to the suit.

• 
  brett goldstein (@thatguybg) reported 59 minutes ago

  clean but slow founder announcement video - lighting is really nice - music matches minimalist energy - glad to see the founder making this announcement but - waits WAYYY too long (til 1:24) to say what they're announcing. longest I've seen. - too much time on a problem everyone already gets - missed op animating visuals over hand gestures when explaining stuff - visuals way too small - captions are hard to read / too long - opening is a little awk - spenser sounds very nice when he says the first line, then drops the f bomb - script needs to be tightened up a ton - end kinda trails off and no CTA lots of people try this "breaking the third wall" opener where you show some authentic conversation preparing for a take, but a lot of folks mess up trying to fake it. dropbox had a bad one and this is similar. length is the killer with this. at 25k impressions, I'd be surprised if more than 100 people actually watched through to when he actually says what the product is. think this could have been a 5/5 if it was shorter, more to the point, and a really good animator worked with the script to animate things around spenser as he spoke.

• 
  BadUncle (@BadUncleX) reported 1 hour ago

  @mitsuhiko Similarly, I still use the old version before 7. They try to force you to bind to their server-dependent version. I prefer to use dropbox to synchronize.

• 
  Auritrack - AI-powered expense tracker (@auritrack) reported 1 hour ago

  How $9.99 a month for “just one app” became the most profitable business model of the last decade. The math behind subscription creep Adobe had a very huge effect on Photoshop boxed sales in 2013, same software, now $20.99 a month forever. Revenue went from $4.4 billion to over $21 billion in ten years. The product didn’t change, the billing did. Companies Learned Something Brutal: - People fight a $200 charge - People ignore a $9.99 one So they sliced everything into $9.99s. Spotify, Netflix, Hulu, Disney+, Max, Apple TV+, Peacock, Paramount+, Audible, Kindle Unlimited, NYT, WSJ, Substacks, Notion, Dropbox, iCloud, Google One. Add a gym membership and a meal kit and you’re at $400 a month before rent. The Trick: every individual service feels reasonable, the bundle feels invisible, banks don’t surface the total and apps don’t show what else you’re paying but you have to add it up yourself. Most people are off by 60% when asked to guess their monthly subscription spend. Banks reviewed this in 2024, off by $130 a month on average. The fix isn’t dramatic. Pull last month’s statement, highlight every recurring charge, cancel three. Most people save $80+ a month with that one exercise. Auritrack does this automatically, every recurring charge gets a tag, the forgotten ones get flagged. Follow for more money stories.