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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Dropbox. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Dropbox users through our website.
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Website Down (43%)
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Errors (36%)
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Sign in (21%)
Live Outage Map
The most recent Dropbox outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Lima |
Errors | |
 Regensburg |
Website Down | |
 Alcobendas |
Website Down | |
 Belém |
Errors | |
| Belém |
Errors | |
 Sugar Land |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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S.Sfadia
(@MrMerchantman) reported
Good morning @DropboxSupport - Any chance someone can help us out w Ticket #13652254 - it's gone unanswered for 9 days now. Cannot login to my deactivated account
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Brian Cooper
(@TheOmnisis) reported
@DropboxSupport Are there issues with 2FA? Trying to login and I just get a "Sorry, your code may have expired. Please log in again." message...
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Edwin Pramudita
(@Edw009) reported
@DropboxSupport I would like some help regarding my account that says it is disabled when I tried to Sign in. I bought a new laptop and signed in as usual. Then, I signed out of my old one yesterday, and suddenly got signed out on all devices. I tried to sign in but it says it is disabled.
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edgar allen sports
(@mountain_ghosts) reported
@steveklabnik it's in my "dropbox" category in that I have a bunch of gripes with it but would have trouble recommending anything else to most users
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Pedro H Saito
(@saitoprod) reported
from
São Paulo, São Paulo
@DropboxSupport We all try that already with no success. Our work flow relies entirely on Dropbox. For uploads we didn't have problems.
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BridgetHarrison
(@BHarrisonPhD) reported
@Dropbox I tried to upgrade my account to plus. I received an error message, but on checking my bank account I have been charged for the upgrade. I have tried chatbot and community forums. Can you please tell me how to talk to a customer service representative?
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Victor Mihaiu
(@victormihaiu) reported
Also @googledrive error when you are zipping a folder BECAUSE you don't have third party cookies enabled, is really really disturbing. Again, making me think why did I not choose dropbox...
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Frank Reiff
(@frankreiff) reported
I have installed Dropbox Passwords, largely because I'm already hopelessly invested in their basic product; even though I'm no fan of the company. It's clunky, but together with Dropbox Vaults, it might just solve my actual 5% problem.
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hncynic bot
(@hncynic) reported
Title: Open-source Dropbox client, with multi-account, no-device-limit and M1 support 💬: Why can't this also work offline? Seems like it doesn't have a central server, and the same encrypted volume that Dropbox used to be used for (I think).
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Man
(@ayyabaad) reported
@DropboxSupport Two ticket Numbers and no respond of what is the real Problem with disabled my account like that ! #13821555 #13830201 how long without responding to me of the issue ?
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Waswa Rodgers 🇰🇪
(@RMWaswa) reported
In SaaS, Vendors manage all potential technical issues, such as data, middleware, servers, and storage, resulting in streamlined maintenance and support for the business. Users only use the application via internet. E.g Microsoft Offices 365, Google Apps, Dropbox, Cisco Webex.
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Mike Donny
(@MikeDonny3) reported
@DropboxSupport Please resolve my problem... please...
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Pygmy Shoegaze Listener
(@GreatValueArhat) reported
@OSmicard @abeillian @Peter_Nimitz I’m not sure- I don’t remember why it got shut down for certain but you know. Copyright laws etc. Wish it would come back, I hate having to pull stuff out of that Reddit Dropbox.
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Mike Margolis
(@mgm1001001) reported
@run4gear Can't sync to Strava. Always getting error that states "check your watch is connected to the internet" (it is). Tried uninstall/reinstall, but no luck. Also can't connect to dropbox after reinstall.
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Edwin Pramudita
(@Edw009) reported
@DropboxSupport It is not working !
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Edwin Pramudita
(@Edw009) reported
@DropboxSupport Please inform me how to do ! It is happen on 10 august when you guys have the trouble ! I've tried all efforts from the dropbox community and also dropbox help page. I have very important files there ! From engagement, family, study, and office backup.
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Pedro P. Palazzo
(@p3palazzo) reported
@SusanKlaiber @sbenkorsh You can also use the ZotFile plugin to sync PDFs you store anywhere, including on a Google Drive/Dropbox, or if your PDF collection is really huge you can spin a WebDav server such as OwnCloud or Nextcloud on the cheap.
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Jerry Nilson eyeless
(@eyelessish) reported
@lapcatsoftware 1Password is terrible in several ways, but still need it. They silently dropped Dropbox support, still old users still rely on it & support pretend not to know of the functionality.
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Tim Davis
(@basicjoomla) reported
@akeebabackup @chetanmadaan 1/2 I don't run a local server, so being able to decompress to my desktop really helped me. The one file I needed was in a 1.2gb backup long forgotten ( thankfully) on Dropbox online. I could have downloaded it and uploaded it to my server, but this was so much easier.
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JohnforAmerica
(@johnforamerica) reported
@DurhamsNatSauce Broken Spoke Farm (soft serve on weekends, pints in the freezer all the time)! Cash Dropbox/venmo. Also, Rockwood Dairy Bar is quite good!
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Polly Fox
(@cpu_fox) reported
@CarlosS1kRR @YourMum48711121 @LozzaFox You do have to take them to a dropbox but I had one very close so it wasn’t an issue
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John Reppion
(@johnreppion) reported
Excited to try out new devices which I need to remember log-ins from a decade ago to make use of. Write down your dropbox password somewhere.
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H O'Keeffe
(@hokgardner) reported
@DropboxSupport - your customer service bot has been useless. Can I get help from a real person who will pay attention to my issue rather than give me the same useless advice repeatedly despite my telling it that the advice isn't working? Right now your product is useless to me.
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Kevin Kresge
(@Kevin_Kresge) reported
@DropboxSupport Having issues signing in on the website. It appears as though I successfully authenticate, but then proceeds to dump me back to a non-logged in landing page
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Roustem Karimov
(@roustem) reported
@raulirikama @tapbot_paul There is no way we could things like Vault Sharing or Account Recovery with iCloud or Dropbox. Also, a bunch of other features currently in development that need a real server doing the work.
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Michael E. Tenner
(@MichaelETenner) reported
@NamelessTrilogy Scrivener is great but the development is awful. It's slow, unreliable, they had pretty much abandoned Scapple, Windows version of Scriv 3 took years longer than promises. I'm with Ulysses for the foreseeable future. + Scriv requires Dropbox for cloud sharing
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Eduardo Maia
(@emaiax) reported
@caarlos0 @_mfridman i’m more curious about how i’m supposed to sync 3 vaults against 4 devices without using their own cloud as dropbox and icloud are not available anymore. it MUST have a LAN sync (my home server in a raspberry pi) or i’m out.
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Mx. Savanni D'Gerinel
(@savannidgerinel) reported
@steven_odb @jfpoole A long time ago, I worked on a desktop synchronization project, a hopeful competitor to Dropbox. Even *with* a server, it was absolute hell to detect and send file changes from just Mac and Windows desktops. Those were full files, not random access databases.
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Donniette 🇺🇲 ❤️ 🇮🇹 NO lists or train tags!
(@Dee45_24) reported
@ajin123123 You could just go to their direct account and go to the upper corner of their page, pull down a Dropbox which gives you the options to mute or block.
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Edwin Pramudita
(@Edw009) reported
@DropboxSupport I would like some help regarding my account that says it is disabled when I tried to Sign in. I bought a new laptop and signed in as usual. Then, I signed out of my old one yesterday, and suddenly got signed out on all devices. I tried to sign in but it says it is disabled.