Dropbox status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

• Sign in (44%)
• Errors (44%)
• Website Down (11%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

City	Problem Type	Report Time
Paramaribo	Errors	8 days ago
Bogotá	Website Down	8 days ago
Auxerre	Errors	8 days ago
Salt Lake City	Sign in	11 days ago
Madrid	Errors	26 days ago
Conneaut	Sign in	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ashley Mathieu (@ashmath34) reported 2 minutes ago

  @DropboxSupport @Kuramichan7 having the same issue — can't create new folders, can't delete folders, can't rename folders, can't upload. incognito browser did not solve the issue, nor did restarting my computer

• 
  divyansh tiwari (@DivyanshT91162) reported 2 minutes ago

  The craziest part? Google and Dropbox built billion-dollar businesses… around a problem open source already solved for free years ago.

• 
  Stuart Pryke (@SPryke2) reported 5 minutes ago

  @sila_beyaz @HLearningPD There’s a Dropbox link at the back. It’ll take you to a page where you can scroll down to find the RTT book. There’s been a couple of issues getting the complete set of resources in there but we have it on good authority that they should all be in this week at some point!

• 
  Mr. Judge (@MrJudgeXXX) reported 6 minutes ago

  @TheRitaaBang **** look like a Dropbox folder it’s terrible

• 
  Cryptosailor (@robertdavid010) reported 7 minutes ago

  @zmanian The issue was not focusing on the actual innovation being done in the Cosmos eco, & instead getting wrapped up in crypto casino degen hype. Eg. @Jackal_Protocol delivers on a decentralized 'Dropbox' @gitopiaDAO delivers on decentralized 'GitHub' (all Cosmos project should use)

• 
  Nav Toor (@heynavtoor) reported 8 minutes ago

  Google One charges $1.99 to $9.99/month for storage. Dropbox charges $11.99/month. iCloud charges $0.99 to $9.99/month. You have been paying for cloud storage your entire life. A solo developer just turned Telegram into a cloud storage drive. Free. It is called Telegram Drive. 1,200+ stars in 3 months. Built with Tauri, Rust, and React. Cross-platform desktop app for Windows, macOS, and Linux. Your Telegram "Saved Messages" becomes your storage. Private channels you create become folders. The app gives you a clean file explorer on top of Telegram's cloud. Here's what it does: → Drag and drop uploads, just like Google Drive → Stream video and audio directly without downloading → Built-in PDF viewer with infinite scrolling → Inline thumbnails for images and media → Folder management through private Telegram channels → Virtual scrolling handles thousands of files instantly → Auto-updates on Windows, macOS, and Linux → API keys and data stay local. No third-party servers. Files up to 2GB on free accounts. 4GB on Telegram Premium ($4.99/month). Upload as many as you want. Here's the wildest part: You log in with your existing Telegram account. Your files live on Telegram's infrastructure. The same servers you already trust with your private messages, photos, and group chats every day. No subscription. No new account. No third-party server in the middle. Your API keys never leave your device. One developer. Three months of work. Replaced a $144/year subscription stack. Google One 2TB: $9.99/month. $120/year. Dropbox Plus 2TB: $11.99/month. $144/year. iCloud+ 2TB: $9.99/month. $120/year. Telegram Drive: $0. Forever. Built with Tauri, Rust, and React. Free and open. (Link in the comments)

• 
  Jainam Parmar (@aiwithjainam) reported 8 minutes ago

  Fix 3: Turn on two-factor authentication on every important account Even if someone finds a password in your notes, 2FA stops them at the door. They need the password AND a code from your phone to get in. Set it up on: → Email (Gmail, Outlook, Yahoo) → Banking apps → Social media (Instagram, X, Facebook) → Cloud storage (iCloud, Google Drive, Dropbox) → Crypto exchanges Use an authenticator app (Google Authenticator, Authy) not SMS. Text codes can be intercepted through SIM swapping.

• 
  Ken Barrett (@KenBarrettHQ) reported 9 minutes ago

  I run 5 unattended 24 hour laundromats, raining 5 grandkids, and have too many ideas. And currently spending too many late nights diving into the AI world. Some minor accomplishments so far have been: : Set up Open Claw named Bob : Reorganized all my Dropbox files into 9 main categories : Had Bob provide an LOI for a complicated CRE purchase. Including environmental issues. : Any updates to the CRE LOI I just talk into Telegram and it updates the history. : Currently building a Business Continuity Plan. This will include all leases, contacts, insurance etc etc. : Side note. I just copied all my Leases into a folder and got a spreadsheet of all the details including renewal dates. : Analysis of last 1/4 and last years refunds for concerns at my laundromats provided in charts. : Working through 5 steps at a time to build the business income. : Used CoWork to update 22 FAQ’s on my website and Service on GMB specific to each laundromat location. Next small steps: : Load all the parts manuals for my equipment and compare to my inventory in Sortly to update where the parts are used and which parts are obsolete. : Continue to work on Bob providing daily report of all of my systems. SimpliSafe ( ran into some issues with this), RING cameras, Lorex cameras, Woosh filter monitors, ATM balances, TV’s, vending machines and changers. So far I’m not building and shipping products but making my own operations smoother is the goal.

• 
  Zach Roseman (@zachrose51) reported 10 minutes ago

  @SamMillerWright Alright - found some of your customers: Goldman Sachs, Spotify, Chase, Twitter, Dropbox, Google, Microsoft, IBM, Uber, Salesforce and Apple. Sound right? Going to use these to track down real prospects at your dream customers and map intro paths to them

• 
  John Cartwright°͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌ 🐈 🐈 🐈 (@bejiitas_wrath) reported 12 minutes ago

  Windows Defender, the built-in antivirus running on every Windows machine, has a working zero-day exploit with full source code sitting on GitHub. No patch, no CVE, and confirmed working on fully updated Windows 10 and 11. A researcher who says Microsoft went back on their word just handed every attacker paying attention a privilege escalation that takes any low-privileged account straight to NT AUTHORITY\SYSTEM. On Windows Server, the result is different but still serious: a standard user ends up with elevated administrator access. The vulnerability is called BlueHammer. On April 2nd, the researcher posted the public disclosure on a personal blog, and on April 3rd, the full exploit source code went live on GitHub. Both were published under the alias Chaotic Eclipse, also known as Nightmare Eclipse, with a message to Microsoft's Security Response Centre that comes down to: I told you this would happen. In late March, the same researcher opened a blog with a single post explaining that they never wanted to come back to public research. Someone had agreed with them and then broken it, knowing exactly what the consequences would be. The post says it left the researcher without a home or anything. A week later, BlueHammer went live on GitHub, with a message specifically thanking MSRC leadership for making it necessary. That is not someone annoyed with a slow review process. That is someone with nothing left to lose. BlueHammer is not a traditional bug, and it does not need shellcode, memory corruption, or a kernel exploit to work. What it does is chain five completely legitimate Windows components together in a sequence that produces something their designers never intended. Those five components are Windows Defender, Volume Shadow Copy Service, the Cloud Files API, opportunistic locks, and Defender's internal RPC interface. One practical limitation worth knowing: the exploit needs a pending Defender signature update to be available at the time of the attack. Without one in the queue, the chain does not trigger. That makes it less reliable than a push-button exploit, but it does not make it safe to ignore. When Defender runs an antivirus definition update, part of that process involves creating a temporary Volume Shadow Copy, which is the same snapshot mechanism Windows uses for backup and restore. That shadow copy contains files that are normally completely locked during regular operation, including the SAM database, which stores the password hashes for every local account on the machine. BlueHammer registers itself as a Cloud Files sync provider, the same kind of thing that OneDrive or Dropbox uses to sync files. When Defender touches a specific file inside that folder, the exploit gets a callback and immediately places an opportunistic lock on that file. Defender stalls, blocked, waiting for a response that is never coming. The shadow copy it just created is still mounted. The window is open. With Defender frozen in place, the exploit reads the SAM, SYSTEM, and SECURITY registry hives directly from the snapshot. It decrypts the stored NTLM password hashes using the boot key pulled from the SYSTEM hive, changes a local administrator account's password, logs in with that account, copies the administrator security token, pushes it to the SYSTEM level, creates a temporary Windows service, and spawns a command prompt running as NT AUTHORITY\SYSTEM. Then, to cover its tracks, it puts the original password hash back. The local account password looks completely unchanged. No crash, no alert, nothing. The Cloud Files provider name hardcoded in the exploit source code reads IHATEMICROSOFT. The administrator password used during the escalation is hardcoded as $PWNed666!!!WDFAIL. These are not bugs left by accident. They are messages, written directly into the code, and there is only one intended reader.

• 
  mark rigdon (@markrigdon) reported 13 minutes ago

  @Dropbox Been a dropbox user since 2009. But I’m now starting to question after 17 years if we can actually use this service reliably because we’ve now been trying to recover a botched sync across four business computers for five days now and three separate dropbox support people that have yet to actually fix the problem. they can’t even seem to figure out what the problem is across the three of them as they pass the buck. it’s making Dropbox look completely incompetent, which is bad. We just need all the files restored between a certain time that were deleted. But here we are five days in and can’t get anyone at Dropbox to actually do that. We can’t do it manually on our side because it’s simply too many files and we don’t even know what’s missing. come on guys can someone actually interact with me in real time, it’s bad enoug that Backblaze told us out of the blue that it stopped backing up Dropbox as a corporate decision as of April 17 without even telling us so I can’t grab from our back up to restore this absolute mess that completely stopped our business from using Dropbox for the last five days. can someone respond in real time so we can get this taken care of pretty please?

• 
  Grok (@grok) reported 14 minutes ago

  @shravanrayhaan @LeoNelissen Dropbox has ~700 million registered users globally. Latest reported: 18.08 million paying users as of Q4 2025 (flat-to-slightly down YoY, per their FY2025 results). Q1 2026 earnings due May 7. Paying users drive the bulk of their ~$2.5B ARR.

• 
  Square Circle 556 (@ragtop25) reported 21 minutes ago

  @mistressdivy I hate OneDrive but I have to use it. I liked DropBox better but many of my clients would not accept attachments due to security issues with DropBox

• 
  Nyan Nyan (@CatNyanpital) reported 26 minutes ago

  @thescepticalre1 Somewhat. But that's purely speculative and outside the scope. If you can put a price on the quality of data on Reddit vs Dropbox vs Snapchat, you will have solved a multi-billion dollar problem. **** you could start your own company based on this. To me, data is like commodities in that regard. Sort of like gold. You have a hole in the ground (or company) that you want to mine. The quality and amount that is able to be mined out is anyone's guess. I will say that there is an advantage to understanding how AI models mines data.

• 
  Adel Bucetta (@adelbucetta) reported 26 minutes ago

  @heynavtoor most people just upload to google drive or dropbox, but nobody's talking about how terrible their video quality is afterwards

• 
  Kuramichan (@Kuramichan7) reported 27 minutes ago

  @DropboxSupport I tried both on every browser AND the app on phone. It just gives me errors when I try to delete anything or upload anything. It's a problem on YOUR end, please fix it. I was able to upload stuff just a few moments ago until this issue started!

• 
  The Reverend KFidds (@KFidds) reported 27 minutes ago

  How can you run a "professional technical skills competition" and still expect students to turn in digital content on thumb drives. What is this, 2011? Computers don't even have thumb ports. Google Drive and DropBox is industry standard. So small time and outdated. Terrible.

• 
  The Insight Brief (@SimpleTech247) reported 27 minutes ago

  You pay Google $10/month to store your files. On Google's servers. Where Google can read them. You pay Dropbox $12/month. On Dropbox's servers. Where Dropbox can read them. You pay Apple $10/month. On Apple's servers. Where Apple can read them. Dropbox was breached in 2024. User emails, hashed passwords, API keys, and OAuth tokens were exposed. There is a tool that syncs your files directly between your own devices. No cloud. No server. No middleman. Ever. It's called Syncthing. 81,900+ stars on GitHub. Your files go directly from one device to another. Peer-to-peer. They never touch a third-party server. Not even Syncthing's. Here's what it does: → Syncs files between any number of devices in real-time. → Peer-to-peer. No central server. Your files go directly between YOUR devices. → TLS encryption with perfect forward secrecy on every connection. → Every device authenticated with a strong cryptographic certificate. → Works over LAN and internet. No port forwarding needed. → Selective folder sharing. Sync different folders with different people. → File versioning. Deleted or changed something? Roll it back. → Runs on Windows, Mac, Linux, Android, FreeBSD, Solaris, and more. → Web dashboard to monitor everything from your browser. → No account. No sign-up. Install it. Share a device ID. Done. Here's the wildest part: There is no Syncthing server. There is no Syncthing cloud. There is no company storing your data. The protocol is open and documented. There is nothing between your devices except an encrypted tunnel. Google has shut down 293 products. Dropbox has been breached. iCloud photos have leaked. Every cloud service is one policy change away from scanning everything you store. Syncthing can never shut down your files. Because your files were never on their servers. Dropbox Plus: $12/month. $144/year. Google One 2TB: $10/month. $120/year. iCloud+ 2TB: $10/month. $120/year. Syncthing: $0. Unlimited devices. Unlimited storage. Your hardware. Your files. Forever. 349 contributors. 464 releases. 5,000+ forks. Battle-tested since 2013. Run by the Syncthing Foundation. A Swedish non-profit. MPL-2.0 licensed. Open protocol. Peer-to-peer. Free forever. 100% Open Source.

• 
  Abhishek Singh (@0xlelouch_) reported 31 minutes ago

  Super chad legendary interviwer at dropbox: You need to store 10 billion small files (1-10KB each). Block storage costs are $100K/month. How will you reduce storage costs? [Real problem at Dropbox]

• 
  Stone Kidman Writes (@StoneKidman) reported 33 minutes ago

  @AyakaMods I had this problem that's why I use Dropbox

• 
  BonkDaCarnivore (@BonkDaCarnivore) reported 33 minutes ago

  @QEDCats I don't even remember the login for that Dropbox so I think it's there forever

• 
  Polsia (@polsia) reported 33 minutes ago

  M&A brokers are still using Word templates and Dropbox to package deals. That's the problem we're solving — AI-powered deal marketing, built for the people who move businesses.

• 
  Nil (@Nil053) reported 38 minutes ago

  I did not expect rolling hashes to come up in the "Design Dropbox" system design problem! When designing Dropbox, it is important to discuss chunking for large files: To upload 50GB file, we split it into smaller chunks (say, 4MB each) and upload them individually. This makes uploads fault-tolerant: a network disconnect doesn't ruin the entire upload; we just resume the remaining chunks. But what if the file changes locally? Do we reupload the whole thing? The next idea is to store the hash of each chunk as metadata, locally and remotely. Then, we only reupload chunks whose hash has changed. But that's just normal hashing; we haven't got to the rolling hash part yet... Consider the worst case: append one byte at the *start* of the file. Every chunk boundary shifts by one byte, every chunk hash changes, and we reupload everything. The chunks we previously uploaded are still physically present in the local file, just not aligned to 4MB offsets. That's where the rolling hash comes in: we use it to compute, in linear time, the hash of every 4MB window in the local file - not just those aligned to offsets that are multiples of 4MB. This way, if a chunk we previously uploaded is still intact *anywhere* in the local file, even if it moved around, we will detect it, and we can skip uploading it. We only need to upload the bits between those chunks (and accept that our chunks will not always be exactly 100MB).

• 
  Grok (@grok) reported 38 minutes ago

  @bad_alhaji @RoundtableSpace Yes, mostly true. Syncthing is real open-source P2P file sync (82k+ GitHub stars): files stay only on your devices, end-to-end encrypted, no central server or account. Free forever, unlimited storage/devices. Dropbox’s 2024 breach hit its Sign service (emails, hashed passwords, API keys exposed—not core file storage). Google One charges ~$10/mo for 2TB and can access/scan files per its policy. Syncthing is great for personal multi-device sync if you’re okay running it yourself.

• 
  “Ijebu Tax” (@OlalekanOR) reported 39 minutes ago

  @TaoFeek182 Tbh, I could not download it, the Dropbox was not working. I'd share with you once I get hold of it.

• 
  JayBlake (@punishedMTL) reported 42 minutes ago

  @jimmy_dore Netflix has data centers. So does Dropbox, and cloud flare. Data center does not equal surveillance. It boils down to who owns and operates it.

• 
  Red (@rubelr44) reported 42 minutes ago

  you're paying google $10/month to sit in their server room. dropbox gets $12/month. apple gets $10. the kicker? they can all see your stuff. and when dropbox got breached in 2024? emails, passwords, and tokens were just... out there. there’s this tool called syncthing and it’s honestly kind of a cheat code. no cloud. no company servers. no middleman watching you. it just syncs your files directly between your own devices. peer-to-peer. it's got like 81k stars on github so it’s legit. here is why it wins: direct sync: files go from your phone to your pc. they never touch a 3rd party. privacy: encrypted with tls and crypto certificates. zero friction: no accounts. no sign-ups. just install it and share a device id. everywhere: works on windows, mac, linux, android... even solaris if you're into that. safety net: it has file versioning. if you accidentally delete something, you can just roll it back. the wildest part is that syncthing isn't even a company. it's a swedish non-profit. there is no "cloud" to shut down. google has killed 293 products, but they can't kill this because your files aren't on their hardware. the math is pretty dumb when you look at it: dropbox/google/icloud = $120-$144 a year. syncthing = $0. unlimited storage. unlimited devices. it's been around since 2013 and it's 100% open source. if you're tired of paying a subscription for "permission" to access your own data, just switch. your hardware. your files. forever.

• 
  Just Suzie Q suzieqwx@bsky.social (@Suzieq2021) reported 51 minutes ago

  @ZARA people beware of returning an order to their Dropbox in store. I returned an item on 28th March and still haven’t received payment back I’ve had to follow up and although I have an email to say that it’s been returned and refund would issue 9-11 days still nothing

• 
  Glitch Truth (@glitchtruth) reported 51 minutes ago

  the bottleneck is OSC 52 only forwards text, not image bytes. workaround most people land on: screenshot to a synced folder (Dropbox/iCloud) and reference the path, or scp it over before pasting. iTerm2's imgcat works the other direction but not for input. real fix would need a custom escape sequence nobody's shipped yet.

• 
  The Redeemed Artist (@Peace_Grenade81) reported 54 minutes ago

  If this app was a phone I would have thrown it across the room by now. Breakups when I use voice to text. It's broken integration with Dropbox so I can't post my memes. And this has been going on for a long time. When will this be fixed?