Dropbox status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

• Errors (50%)
• Sign in (33%)
• Website Down (17%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

City	Problem Type	Report Time
Bournemouth	Sign in	1 month ago
Paramaribo	Errors	2 months ago
Bogotá	Website Down	2 months ago
Auxerre	Errors	2 months ago
Salt Lake City	Sign in	2 months ago
Madrid	Errors	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  𝔤𝔞𝔟𝔦 ♡ (@stucklikehoney) reported 30 seconds ago

  if I were to offer a lifetime dropbox, all of my content will go into it. I would add to it as I have new stuff. pictures and videos. pay one time. who would be down?

• 
  Americanrambler (@Ameericanrambl1) reported 59 seconds ago

  The ******** at the corrupt American Fork Police Department forgot to set the dropbox to private, so they accidentally made all the unredacted videos public. Before they realized their errors, somebody downlaoded them. Here it is. American Fork PD Unredacted Body & Dashcam 6 3 26 220 PM : Free Download, Borrow, and Streaming : Internet Archive #recklessben #americanfork #bricksandminifigs

• 
  EVILxJUG (@EVILXJUG) reported 1 minute ago

  🚨Your goal this week-DELETE your DIGITAL FOOTPRINT!🚨 Let me help you: ——————— ✅Purchase any 1TB-10TB SSD Storage (this is dependent on your needs) or RAID server (can be ridiculously expensive, DO NOT RAID your storage if you do not know how to build, transfer, and manage a RAID!) ✅Have additional SSD storage drives. ✅Download all your media (pic, music, documents, videos, files, etc.) from your cloud services (iCloud, Google Drive, Microsoft One, Dropbox, etc.) and store them onto your purchased/physical SSDs as a backup. ✅Permanently, DELETE all your downloaded media files from those cloud-based services. ✅Permanently, clear the trash can (recycle bin), delete your cookies, delete your cache. ✅Tech Experience: iOS 🚨Apple automatically creates backup copies of your files on your devices. 🚨Even after managing or deleting data, you often need to search deep into your file system to permanently delete these original Apple backups.🚨Media transfers to Apple devices (iPhone, iPad, etc.) take longer than expected because:✅iOS creates multiple versions of each file during the transfer: original media, optimized media (for better storage efficiency), and backup files.✅All of this processing happens in the background while the transfer is ongoing.🚨DELETE THOSE FILES! ✅Your physical storage (SSDs, NOT HHDs), should be in your “firebag” (emergency bag, in case of fire- to grab and exit immediately to safety), stored in a cool place in your home. ✅After, you do all these things, your cloud-based storages should be freed up! Take down your subscriptions to what you think you should use and afford without compromising finances and data. DO NOT up your online cloud-based storage into the 1TB range EVER again! Limiting yourself to 100-500GB of cloud-based storage will keep you in check to store things physically in your home instead of online (this is healthy for your mental and to safeguard yourself from yourself). 🚨RING Devices!: if you own any ring devices or any security monitoring devices- CREATE A STATIC (NOT DHCP), CLOSED-CIRCUIT environment! Use EVERY protocol and firewalls to maintain your integrity infrastructure. Remove all unrecognized IP devices from YOUR ENTIRE NETWORK! Use ENCRYPTIONS to securely lockdown your network! 🚨DO NOT create a “guest” profile! 🌟Sorry, I’m speaking “nerd” lol, I don’t have time to explain it in laymen’s terms.

• 
  Justin Reinhart 📯📯 (@justinreinhart) reported 4 minutes ago

  @DropboxSupport Turns out it wasn't normal. Forcing a Rebuild inside of Windows Indexing Options was the fix. Windows Issue. Resolved for now.

• 
  2Do (@2DoApp) reported 4 minutes ago

  @PhilipLeworthy The Android app is going to unfortunately remain on CalDAV + Dropbox sync for now. I'll be updating it to fix a few issues as well as Tablet related compatibility issues but not major features planned. It remains functional the way it is albeit with a few limitations.

• 
  Adam (@aclater) reported 4 minutes ago

  Hey @FedEx @fedexhelp - you've got the wrong address on a dropbox in alexandria, and I keep getting your angry customers and packages. Happy to work together to fix it? I can DM details.

• 
  Music, Film & RE Investments (@investandcreate) reported 7 minutes ago

  @0xajka @Dropbox Have you tried doing the whole uninstall, reinstall? I had to do that one time with Dropbox. It was horrible. Now I have even a worse problem - but it’s not exactly Dropbox’s fault.

• 
  🔆 j i k o ⋆₊ ‧ ˚⊹ 🏜️ (@lisey_ann) reported 12 minutes ago

  @joinautopilot @charliebilello I can see why a bunch of those are sagging (joke? Or maybe I'm not joking): - Snapchat is in decline, less users overall. - Streaming subscriptions are becoming too expensive to keep up w/ inflation - X likely sagging ever since its lead advertisers left - Dropbox: user usage declining? (I use Google drive, Mega) - Alibaba: Chinese knockoffs, not bound to survive long - doordash: getting too expensive, way too many fees whenever I've used it, even WITH the discounts - Roblox: declining corporate - Snap: declining user usage, they constantly advertise Snapchat+ and idk anyone who actually uses that - Facebook: meta's side hussles were failing (notable: metaverse shutdown) - coinbase: app is ALWAYS buggy, slow, Base wallet became infested with scam tokens with no way to report, I personally stopped using it for this reason - pinterest: we just have AI to put together mood boards now, Pinterest not needed - Uber: same fee problem as doordash plus majority of gig drivers in my experience are the same few Indian drivers - uipath: likely not keeping up with the AI agent competition - bumble: women are probably tired of it tbh - lyft: same problems as Uber and doordash I can't answer for some others because I'm not as familiar or just can't think of a reason why they have poorer returns, so I dunno.

• 
  Rebecca Allen (@silentnomore314) reported 14 minutes ago

  that they took over ran up charges did god knows what and locked me out. 900 in dropbox charges during a free trial they locked me out of they are all in big big big trouble but your handler is forcing them to lie perjue and the way he is forcing them to blow their covers wow

• 
  Gergely Orosz (@GergelyOrosz) reported 14 minutes ago

  Well this is ironic: Ironic: been recommending a resume service built by an ex-Dropbox eng for years (a side project, but a good one.) Dev pivoted to building an AI Engineer - fine! But now resume site is down. Customers billed. Support nonexistent. AI made it... a lot worse!

• 
  hani (@fuergnani) reported 17 minutes ago

  I got greedy … if there’re kind sisters who would take the trouble to put the full video on a mega link, dropbox or naver mybox maybe??? 🥹

• 
  Adrien Matray (@AdrienMatray) reported 18 minutes ago

  The trap: when ~/.claude/ is in Dropbox, it often seems to work. No error message. Sometimes your preferences load, sometimes they do not. The symptom is silent quality drops you cannot trace. Not a visible failure. That is why people miss it.

• 
  Santiago Bustelo (@sbustelo) reported 20 minutes ago

  @DropboxSupport THEY ARE GIVING ME CANNED REPLIES. YOU SCREWED MY WORK AND BURIED ME FOR THE FOLLOWING MONTHS TO FIX UP THE MESS YOU MADE UP WITH MY FILES. I DEMAND A REFUND.

• 
  Girish Kotte (@gkotte1) reported 20 minutes ago

  In 2009, Dropbox ignored every rule about SaaS launches. No ads. No cold outreach. No sales team. One stupid idea: a 3-minute demo video for a product that didn't fully exist yet. It generated 75,000 signups overnight. ----- Insight 1 - Simplicity converts better than features Show people one clear outcome. They sign up before the product is ready. Insight 2 - The best growth doesn't look like growth A demo video isn't a campaign. Which is exactly why it worked. Lesson 3 - Ignore conventional launch advice "The opposite of a good idea can also be a good idea." - Rory Sutherland Every advisor said: build first, market second. Dropbox marketed first. Then built. We now see founders obsessing over perfect MVPs before showing anyone anything. The problem: You ship clean code nobody sees. The solution: You ship a clear story first, then the code catches up. I use Postwyse to build that story in public before the product is ready. Perception opens doors. But shipping closes them.

• 
  Hawk (@iamhawkspire) reported 23 minutes ago

  @TheMilitiaGamer @Google nah lol, i'm just rawdogging without any online backups for my larger files atm. might end up checking out dropbox, tho their speeds are super slow on my end.

• 
  i-LevelUP (@CryptoScout24) reported 24 minutes ago

  Popular Services/Messengers That Are Typically NOT (Fully) End-to-End EncryptedThese are the ones affected by scanning under the current EU Chat Control setup which has passed today in the EU: Email services (most standard ones): - Gmail (Google) - Outlook/Hotmail (Microsoft) - Yahoo Mail - iCloud Mail (Apple, standard) - Many others without E2EE enabled - Facebook/Instagram Messenger (standard mode) — Often not fully E2EE unless "Secret Conversations" are turned on - Skype (standard chats) — Microsoft can access content. - Snapchat — Chats and snaps are not E2EE by default (some features have it, but not comprehensively) - Telegram (standard/cloud chats) — Encrypted between device and server, but Telegram holds the keys and can access content. Only "Secret Chats" are protected. - Discord — Messages are not E2EE; the company can moderate/scan - Older/traditional SMS/MMS — Completely unencrypted. - Xbox Live messaging and some gaming platforms. - Cloud storage/file sharing tied to chats (e.g., Dropbox, iCloud, Google Drive in some contexts) — Often scanned Let that sink in ! allegedly to fight against child abuse

• 
  Ihtesham Ali (@ihtesham2005) reported 27 minutes ago

  This is how you share a file when you do not trust Google, Dropbox, or the government. A free tool called OnionShare sends it directly through Tor. Nothing needs to sit permanently on someone else's server. Here's what actually happens when you use it. You drag a file into the app. Your own computer turns into the server. Tor wraps it, and you get a long address ending in .onion that you send to whoever needs the file. They open it in Tor Browser and pull the file straight off your machine. You close the app, the address dies. Compare that to how everyone else moves files. You drop it in Drive, Google keeps a copy. You use WeTransfer, that link lives on their infrastructure for a week, logged and tied to your IP. Every one of those services is a promise that a company will behave well, forever, under any amount of legal pressure. OnionShare removes the company from the sentence. Micah Lee built it in 2014. He'd worked with the journalists handling the Snowden documents and watched how many ways a source could get burned just trying to hand over a file. So he built the thing that removes the middle. It does three things. Send files with no size limit and no account. Chat with someone and keep zero record of it. Host an entire website off your laptop that disappears from the internet the moment you shut the lid. The New York Times, The Guardian, and The Intercept all point sources at this. Those are newsrooms betting other people's freedom on a free download. The interface looks like a file picker from 2011. Someone spent years making the hardest privacy problem in computing feel like using WinZip, and that's the actual achievement here. A scared person at 2am is not going to configure a server. They can drag a file into a window. It is completely open source. Most people will never need this. The ones who do don't get a second try if they picked the wrong app. What do you think about this?

• 
  Jordan (@GoodLordJord) reported 30 minutes ago

  @SmugFecundity @techsaleshackz One million paying customers narrows it down to only a handful of saas companies in the world. Something with that many customers is obviously mature and has a ton of smb business. Probably something like docusign or dropbox which I could totally see a 50 yo doing ok at.

• 
  Music, Film & RE Investments (@investandcreate) reported 36 minutes ago

  @0xajka @Dropbox What’s your problem? @dropbox support is horrendous.

• 
  Jack (@jacklandas) reported 40 minutes ago

  alibaba banning claude code over backdoor fears is the new "no dropbox on company laptops" every big corp security team is about to have a list. cursor approved, claude code not. windsurf maybe. this fragmentation is going to be a real problem for devs who just want to ship

• 
  Rashad Bayram (@bayrashad) reported 42 minutes ago

  Here's the stack I keep finding when I talk to tax firms: → Intake forms in JotForm or Google Forms → Signatures in DocuSign or PandaDoc → Reminders in Mailchimp, email, text messages → Document tracking in a Google Sheet, excel, crm → Client files scattered across email, Google Drive, dropbox, local hard drive Five tools, five logins, five places for something to fall through. None of them talk to each other, so the accountant becomes the integration. manually copying status from one to the next. It's not that any single tool is bad. It's that the seams between them are where the time goes. The fix isn't a sixth tool. It's removing four of them. How many tools are in your tax-season stack right now?

• 
  Auritrack - AI-powered expense tracker (@auritrack) reported 45 minutes ago

  How $9.99 a month for “just one app” became the most profitable business model of the last decade. The math behind subscription creep Adobe had a very huge effect on Photoshop boxed sales in 2013, same software, now $20.99 a month forever. Revenue went from $4.4 billion to over $21 billion in ten years. The product didn’t change, the billing did. Companies Learned Something Brutal: - People fight a $200 charge - People ignore a $9.99 one So they sliced everything into $9.99s. Spotify, Netflix, Hulu, Disney+, Max, Apple TV+, Peacock, Paramount+, Audible, Kindle Unlimited, NYT, WSJ, Substacks, Notion, Dropbox, iCloud, Google One. Add a gym membership and a meal kit and you’re at $400 a month before rent. The Trick: every individual service feels reasonable, the bundle feels invisible, banks don’t surface the total and apps don’t show what else you’re paying but you have to add it up yourself. Most people are off by 60% when asked to guess their monthly subscription spend. Banks reviewed this in 2024, off by $130 a month on average. The fix isn’t dramatic. Pull last month’s statement, highlight every recurring charge, cancel three. Most people save $80+ a month with that one exercise. Auritrack does this automatically, every recurring charge gets a tag, the forgotten ones get flagged. Follow for more money stories.

• 
  Sujay. (@Sujay__Raj) reported 49 minutes ago

  Here is what it breaks down: Local AI: Run Ollama, LM Studio, or LocalAI right on your machine instead of paying for ChatGPT. Cloud Storage: Replace Dropbox and Google Drive with Nextcloud or Syncthing so your files never leave your house. Network Privacy: Complete WireGuard and PiVPN setup guides for secure browsing. Private ***: Ditch GitHub and self-host your own repos using Gitea or GitLab.

• 
  Karus Daedlyn *Cat Dad Era* (@CDaedlyn) reported 51 minutes ago

  @CantEverDie Keep making burner Gmail accounts and sign up for the free stuff. I jest, because that's terrible practice, although I did know an attorney IRL that would do that to daisy-chain those Dropbox sites. Infinite free storage, just in 2.5GB chunks.

• 
  Some guy (@ibesomeguy) reported 51 minutes ago

  @Voxyz_ai Doesn't sound like a Codex problem, sounds like a Dropbox problem. Syncthing doesn't take your files offline, ever.

• 
  Abdullah (@abdinmotion) reported 51 minutes ago

  One video. $48 million in revenue. No ads spent. That's the Dropbox story and most product teams still haven't learned from it. Here's what actually happened: Dropbox had a technically brilliant product that no one understood. Instead of adding more features, they made a 2-minute video that showed *exactly* what the product did. Simple. Specific. Human. Signups went up 10% overnight. Big companies spend millions refining their product. Then they describe it in six bullet points on a landing page and wonder why the sales cycle takes forever. The product video isn't marketing. It's compression. It compresses trust, clarity, and desire into 90 seconds. If a user can't understand your product in a video, the product isn't the problem. The story is. When was the last time you watched your own product video as if you were a first-time user?

• 
  Aaron Li (@polymorpher) reported 52 minutes ago

  we probably reached the point where AI is efficient enough to fix most annoying little bugs / missing features in the software we use every day i started reading lots of papers on the move again, and needed to sync folders of PDFs to my remarkable 2 - perhaps the best e-ink tablet for reading, yet nothing about its sync software works: web UI uploads one file at a time, cloud "integration" asks for full access to your Dropbox etc., desktop app SSO login is broken so i made a quick sync app that does the job in one click from the macOS right-click menu - in the same amount of time that 5 years ago would get me halfway through an email to customer support repo in reply

• 
  ScarcityMan (@ScarcityMan) reported 55 minutes ago

  @balkanhodl @hodlonaut Even worse than that. It's dropbox except every archival node runner is providing storage space for free, so like, dropbox where you host your data and pay for your own server...

• 
  Siddiqui Qamar ֎ (@siddqamar_ai) reported 55 minutes ago

  "it's just a wrapper" 😑 might be one of the laziest criticism in tech! users don't care whether you built the infrastructure. they care whether the product solves their problem. dropbox didn't invent storage. it made storage effortless. turns out making existing technology usable is a lot more valuable than many founders want to admit.

• 
  ray🥤 (@rayontrack) reported 57 minutes ago

  bookmarked, downloaded, screen recorded, emailed, stored in hard drive, uploaded to cloud, archived, backed up, shared via bluetooth, forwarded, copied to usb, saved offline, synced across devices, added to favourites, printed, password protected, compressed into zip, renamed, organised into folders, duplicated, exported, imported, attached to message, sent to recycle bin, restored from backup, converted to pdf, edited, highlighted, annotated, watermarked, uploaded to google drive, uploaded to dropbox, shared through airdrop, linked to notes, tagged, encrypted, burned to cd/dvd, cached, mirrored to another device, uploaded to server, queued for transfer, dragged into archive, pinned, added to reading list, stored on ssd, embedded in document, linked in spreadsheet, previewed, sent to printer queue, recovered from trash, and indexed for search.