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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
Problems in the last 24 hours
The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Dropbox. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Dropbox users through our website.
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Sign in (50%)
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Website Down (33%)
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Errors (17%)
Live Outage Map
The most recent Dropbox outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Website Down | ||
| Sign in | ||
| Website Down | ||
| Website Down | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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Srinath
(@srinathkrishna) reported
@apenwarr A canonical use case for me is to host data at home on my personal server and access it when I'm on the go from my phone. I doubt very few outside the tech community would go this length to do it because tools like Google Drive and Dropbox make it easy to store on the cloud
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Neil Saunders
(@neilfws) reported
@DropboxSupport I appreciate the help, but I have already reset photo backup back to "new photos only". My problem is that it had set itself to "all my photos" without my intervention. (also there is no "camera uploads" under "account" - it is named "photo backup"). No need for further replies!
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Eric Zimmerman
(@EricRZimmerman) reported
@Hexacorn @Dropbox @DropboxSupport Dropbox is terrible. Wanna share files? Better limit it to 3 people even with a paid plan or they block the url.
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flaming flower ✨
(@cooch_potato) reported
why is it so ******* difficult to just send myself one (1) video from my laptop to my ipad?? dropbox is booty onedrive is booty everything is slow or wants you to pay them!
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ShriramKrishnamurthi
(@ShriramKMurthi) reported
@georgemporter @dave_andersen There were multiple months when I couldn't run Dropbox because there was an error in their Python code, and it wouldn't go away with a reinstall because Windows state. So I'd just get some Python exception.
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Dave Adams
(@prof_djadams) reported
@DuttonChemistry @PalliThordarson Formally we are not meant to use dropbox due to GDPR issues. Which I still do not understand if all we are hypothetically storing and sharing is data and paper drafts...
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a. gecko, but shanties
(@geckospots) reported
@DropboxSupport I am trying to download a 680Mb .zip file. Each time it has failed with only a few Mb to go and the error msg ‘Network error’. Do you have any info on why this is happening? Nothing else on my network is affected.
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Derek Barrera AI
(@DerekBarrera_AI) reported
last night i had to modify the info.plist in the dropbox package to have it run under lion without an error
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☕Mystery!!!☕🍪Cookie Run Kingdom Brainrot...😅🍪
(@Night_Hydrangea) reported
GIVJNG ME ACCESS THE COOKIE RUN DROPBOX WAS A MISTAKE I WENT DOWN A ******* RABBIT HOLE HELP
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Sameem 🪐
(@s_meems) reported
@Hana_Soh They do have DropBox syncs, but if you don’t close out the file in one machine before opening it elsewhere you’ll get versioning issues, which are easily resolvable but frankly annoying.
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Dr. Mandy Jensen-Doss
(@MandyJensenDoss) reported
@susanorlean I prefer dropbox because I don't like editing my documents in google docs. I also find the desktop syncing software to be the more dependable . Works well when you're working offline, etc. I've also run into fewer issues with collaborating in DB.
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Serdar Ozkan
(@serdarozkanEN) reported
You don't need to run the algorithm on the same machine/server. You can use multiple machines as long as they are connected to internet and Dropbox. The code arranges communication between instances.
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Uncertain Song
(@uncertainsong) reported
Dropbox download file size limitations are such a pain. I gotta save all these large files for work one at a time, and it's one of the few sites that gives my download manager app errors.
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SqlBak
(@SqlBak) reported
SqlBak on Windows version 3.1.2 Release Notes: Fixed: 1. Duplicate SQL statement "CREATE USER" during SQL Server scripting execution 2. Uploading to Google Drive destination with correct content-type value Improved: 1. Search procedure for Dropbox and Box destinations #Software
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Bzavier
(@bzavr) reported
@acommonlawyer (and to be really perverse, I also sync down DropBox to the NAS Drive. Dunno if this is really needed ;-) )
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techchimp
(@techchimpgmail) reported
To be clear, do something means actually correcting the problem. Maybe go through HR complaints and show that you are serious. I am personally aware of 7+ people who should not be at Dropbox based on your employee handbook and your recent public statements. Trust goes both ways.
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Mark Rosenberg
(@mrosenberg789) reported
@DropboxSupport And Box never logs me out. It is only Dropbox that regularly logs me out and I need to login again and check the paths are correct an go through the usual annoying tick boxes. It is so annoying. I reported this two months ago but it was 10.14.6.
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Adam
(@Hexacorn) reported
@DropboxSupport Hi there, thanks for the link, but these do not address the root cause of issue -- can you pls suggest your devs to build in CPU usage < 30-50% downgrade the priority of the syncing threads, add I/O and/or bandwidth limits, or otherwise ensure syncs happen when box is IDLE
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Tiago Ventura
(@_Tiagoventura) reported
@xuyiqing @overleaf The only time I had a similar issue was because I ran out of space on my local machine. The broader issue was that Dropbox does not have smart sync for Linux, and I didn’t know that, so every time overleaf had to automatically saving something, I ended up with connection issues.
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Numbat Ninja
(@NumbatNinja) reported
@TylerGlaiel @Dropbox I have a similar problem with google drive.
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Prof. Bowers
(@ProfJohnBowers) reported
Ugh. More computer issues this week. Finder freezes in my main macOS user account on my desktop and I'm 99.99% sure it's iCloud's fault. The Finder should never be unavailable. It seems that Dropbox, Google Drive, and iCloud all have serious downsides.
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IMX
(@IMX_doomer) reported
@TGDDoomguy Reminds me that I need to fix the download link after deleting my Dropbox
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FRAN
(@FrannieePetokk) reported
@Dropbox I neeeed to talk to a human for customer service!!! Major major issues, files lost and the list goes on. Please can someone call me :(
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Kelly Tindall
(@kellytindall) reported
Hey @Procreate/@Dropbox, why haven't you fixed your issues yet? There's three ways of getting a .psd to Dropbox from Procreate, and none of them work reliably!
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SQLBackupAndFTP
(@sqlbackupandftp) reported
SQLBackupAndFTP 12.5.0 Release Notes: Added: 1. SQL Database log shipping job 2. "Keep files local" option for a restore job 3. Server option for MySQL Server (phpMyAdmin) DBMS connection Improved: 1. Search procedure for Dropbox and Box destinations #SQL #SQLServer #mysql
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SQLBackupAndFTP
(@sqlbackupandftp) reported
SQLBackupAndFTP 12.5.0 Release Notes: Added: 1. SQL Database log shipping job 2. "Keep files local" option for a restore job 3. Server option for MySQL Server (phpMyAdmin) DBMS connection Improved: 1. Search procedure for Dropbox and Box destinations" #SQL #SQLServer #mysql
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Mark Rosenberg
(@mrosenberg789) reported
@Dropbox Keeps on disconnecting on a Mac so I have to "login" again. A bit annoying.
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Tina Brooks, Âûtistic Witch, Richer than Trump
(@Pepperfire) reported
@DropboxSupport Yes, indeed. I have gone onto the browser in the hopes of eliminating them, but I can't seem to delete any of them. I delete one and it reappears in the PW list of the browser app, within seconds. I've been using the app for years. Never had an issue before.
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Joe McGinty
(@joemcginty7) reported
@DropboxSupport I am unable to share folders or links to files. I get the message that I have exceeded the limit but I have not shared anything in the past 24 hours. This has been going on for 2 days. I have a support ticket but the problem is not solved.
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Mark Rosenberg
(@mrosenberg789) reported
@DropboxSupport Yes it is. Well spotted. Is that the problem? It is impossible to store all my files on anything but though. Thanks.