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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Dropbox. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Dropbox users through our website.
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Sign in (45%)
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Website Down (36%)
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Errors (18%)
Live Outage Map
The most recent Dropbox outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Boynton Beach |
Website Down | |
 Milan |
Sign in | |
| Oakland |
Website Down | |
 Madrid |
Website Down | |
| Madrid |
Sign in | |
 Linz |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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Clayton Burns
(@ClaytonBurnsPhD) reported
@RenuBakshi @DrBonnieHenry NDP incompetent and evil. Should be teaching an information cycle in high school: Gmail-Google-Word-Dropbox-Twitter. Henry is terrible with Twitter. Trying to discourage people from sharing information stinks.
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Era ☯︎❀
(@erasolaris) reported
@DropboxSupport so how do i get the actual app to open on my mac because using it in the menu bar is not working for me i strongly dislike it. i already changed settings to open app and it does NOT work
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Tyrel Souza
(@TyrelSouza) reported
@penxink no no, i get how to download it, but it still looks broken in dropbox, plz fix.
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Angus McNaughton
(@AngusMcNaughton) reported
Dropbox darn slow on the upload. S'pose it's faster with a subscription
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David Ma
(@dma315) reported
@AshleyBrasier @jameskimEDU Y’all don’t think GDocs is PAINFULLY slow? Its like waiting for green bubble text messages. For collaborative, we’ve been using Dropbox Paper and have become a huge fan.
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Heather Greatbatch
(@MsGreatbatch) reported
@KyrstieStubbs @mandyinwood1 Scroll down through the thread from the image tweet - there are some links to make a small donation and a Dropbox link at the bottom of the thread x
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Bryce Schmidtchen
(@_bschmidtchen) reported
I wish I could trust Google Drive, iCloud, or Dropbox to robustly backup my files and not delete them or have synchronization errors, I've found myself going back to using my 2TB drive for the important things.
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Variance35
(@Variance3535) reported
@DropboxSupport I did everything you said. My problem persists and you are not helping. What else do I need to verify before I can log into my account?
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Alex Huard (She/Her) 🏳️⚧️
(@TheXandan) reported
@TimKrief Never at the same time but yeah, 4 people sharing a dropbox account. Took a bit of coordinating and we only had to fix the entire project twice!
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Variance35
(@Variance3535) reported
@Dropbox The verification SMS you sent does not come to me. So I can't login to my account. You have never dealt with this problem.
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Mattias Ljungström
(@maljx) reported
Dropbox doesn't sync new files to my second computer sometimes. Happens once a week or so. Are there any good alternatives for DB? Anyone seen this same problem? (restarting db-client usually helps.)
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A͢d͢e͢m͢ ͢Y͢e͢n͢i͢ ͢
(@Adosizmm) reported
@PhantomDefi @Conflux_Network Cloud breaches are often seen in centralized applications like Dropbox, Google Drive, and even MEGA with users sharing virulent and malicious files for the virtual operating system. I wonder if PhantomDefi has the ability to detect these kinds of files and issue an alert?
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Jinga(Jing)
(@UltraForm_JSON) reported
@DropboxSupport The spotify app was apparently constantly updating a '.dat' file. I uninstalled Spotify and the problem seems solved now. Not sure if I reinstall spotify it will happen again.
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Matthew Takes
(@matt_takes) reported
@DropboxSupport you guys have not returned emails at all. I have no solution and no one to help me with my issue, which automated response told me to upgrade my account, so I did. I have no idea why I’m lying more and still not able to share anything with clients. Please. Help.
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Ryan Masuga
(@masuga) reported
Dropbox Paper is some hot garbage. If you ever accept a doc share, you cannot leave it unless the doc owner lets you go. And if the doc owner disappears, the doc lives forever (with your email exposed). I’m near ready to delete Dropbox/Paper over this. Fix it, @DropboxSupport.
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oldmanveryhappy
(@Laurenc49106056) reported
@jenny4fun Yes I have they're not bad. I did 5 altogether unfortunately they are too long for twitter. I have no way of cutting them down to 2 minutes 20. I'll figure out a way of getting them to you, maybe dropbox, I'll dm you when I work it out. Xx
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RyanLangDraws
(@ryanlangdraws) reported
If you’re a backer having problems downloading the digital copy of the book, Dropbox stopped sharing the file because too much traffic. Check your emails for a new link. Sorry about that.
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💥BAM💥
(@BamdanaLLC) reported
@gjonesbass How did recovery of files end up going after the computer crash? I know you had some luck with Dropbox files, i hope you were Able to track down a lot of it 😣
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Richard Nelson
(@Richard36971987) reported
@LisaWollerWhit @EmmaCapobianco @BirdQueens That's the problem - my Canon SX 730 shoots in "MP4" but twitter only accepts "mp4" (could be the other way around). Annoying as it's a very popular camera, you'd think Twitter would adjust. If you have Dropbox & e-mail, I could send some but would be unedited at this point.
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Chris (Level: 51, Rank: Sekai Boss)
(@sekaipro_chris) reported
@DropboxSupport Uh wow, didn't expect a response from you guys but things unscrewed themselves somehow. Just the problem of moving around some rather large files. Though maybe making the syncing dialog a bit more detailed could help. Thanks anyway!
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Everton Willian
(@evertonoficiaal) reported
@DropboxSupport I need to solve my problem and so far I haven't received any feedback from you
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nature’s little miracle
(@adultgarbage) reported
today i explained dropbox to my 69 year old mother in law and now i need to lay down for 45 minutes
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Everton Willian
(@evertonoficiaal) reported
@DropboxSupport how am i going to solve my problem??
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Mellissa Meisels
(@mellissameisels) reported
Any other MacBook users have an issue where music stops playing through your AirPods (but still appear to be connected) when you're doing CPU-heavy tasks like adding huge datasets to Dropbox, etc?
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David Hirning
(@DVDinSD) reported
So here’s the issue, do you know how frustrating it is when you pay for a service and can’t get anyone to help or answer questions to resolve an issue? #DropBox #drewhouston
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Fernando Mello
(@fermello78) reported
@DropboxSupport Can you work on a fix to my disabled account as well?
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Steve Perry
(@stevemarkperry) reported
@samselikoff Totally agreed. Dropbox is terrible for it, even squeezing in upgrade adverts. PITA and actually one of the reasons I’m ditching it.
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sam “😁” cocoa
(@vitacocoa) reported
ok i just found out what system34 is and i did not delete it the problem was that my entire desktop’s default location was dropbox. which is still DUMB AS **** CUS WHAT
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Jan-Erik Asplund
(@janerikasplund) reported
Airtable started out positioning itself as a consumer product ala @dropbox or @evernote. The expectation was that it would grow virally with consumers first—then go upmarket down the road. That didn't happen.
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Amanpreet Singh
(@amanpreet_27) reported
@realarbabusmani Correct, Dropbox inspired a completely new industry. At the same time, we cannot back solving invisible problems thinking people will eventually find value in them. Start by tackling pain points and the go for glory. That's a calculated risk based on data & analysis.