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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
Problems in the last 24 hours
The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Dropbox. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Dropbox users through our website.
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Website Down (46%)
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Errors (31%)
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Sign in (23%)
Live Outage Map
The most recent Dropbox outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Website Down | ||
| Website Down | ||
| Errors | ||
| Errors | ||
| Errors | ||
| Website Down |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Wilson
(@JudgeGiant) reported
@DropboxSupport Not great threatening account closure if no DOB provided and no mechanism to provide said DOB. Yes I'm able to login to my account via the website and the link from the email just takes me to the account home page.
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Joshua Grech
(@grechj) reported
@mgsiegler … and buy @dropbox while they’re at it so they can fix iCloud.
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Ben Towle
(@ben_towle) reported
@jeffcouturier Huh... Deen other people with the same issue, but maybe it's not endemic to iPad. When I save a file to Dropbox from CSP on iPad. It doesn't sync. Usually find it as "waiting to sync" if I check in the Dropbox app. (Unlike every other piece of hardware, where it syncs in the bg)
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$IL♡IA⁷ 🎂🐇🌟⁰ˣ¹🐨🦊★彡¹³ ᴋᴛʜ1 ˙ᵕ˙ 연준 FOXY QUEEN
(@sillypak) reported
Hey I'm seeing comments about the Dropbox link not working for the SVT & TXT videos, so I added the links to the description- can you guys see if that works for you now? Sorry about that!
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luckyraj
(@luckyvicky) reported
@DropboxSupport Dear bropbox support still the not solve the issue
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Clara Hwang
(@ClaraHwangMD) reported
@LungDocDoug @EndNoteNews @Dropbox Ouch!!!! I hope a backup exists somewhere…. I did this for a while and it seemed to work ok- I stopped when somebody warned me about potential problems. Have you found a solution?
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lisahellebo
(@lisahellebo) reported
@DropboxSupport I am aware that I can see MY OWN CONTENT, which is the bare minimum service I am paying for, but the issue is your "suspending" my public links without telling me EXACTLY how to unsuspend them! Please DM me with an actual human I can speak to ASAP.
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Vicky
(@Velociraptoria_) reported
@DropboxSupport Yep, it’s there now. Pretty massive mistake to send out all those emails without rolling out the prompt though, and it was very clear that my support response was a script, which didn’t even apply to my issue. Doesn’t exactly inspire confidence.
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Insert Coin
(@Galaxian2084) reported
@DropboxSupport I’m another user unable to add a date of birth, why aren’t you updating people about this issue?! Why bother having a social media presence and not bothering to keep your clients updated?
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Bill
(@monsters77) reported
@markrendle @Dropbox They mean, literally, fix your date of birth, your mission depends on it, the timeline is wrong
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Lara ✵
(@laraisuncool) reported
@DropboxSupport Hi, I was told to add my date of birth, but I can't find it anywhere. I was able to login normally on the web, but there are no notifications, and when I go to settings, it's nowhere to be seen.
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tompt245
(@tompt245) reported
@Dropbox Yes, I have 20+ years of memories on Dropbox, BUT Dropbox will not let me access these memories because my account was hacked and now I cannot login. Can I get help? #dropboxhack
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👍🏾✊🏿👍🏾𝕋𝕨𝕚𝕝𝕚𝕘𝕙𝕥𝕓𝕦𝕥𝕥𝕖𝕣𝕗𝕝𝕪
(@simsbuttefly) reported
It’s going to take me at least a week to download mods and CC for TS4. I had my mods folder backed up but there’s some sort of error on the external drive :( teach me to use Dropbox or something
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Meg Syv
(@BluDragonGal) reported
@GreywalkerT Oh no! Maybe dropbox isn't the best for mobile viewing... are you having the same issue on Desktop?
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Francis Glenday
(@Edit_Moa) reported
Given that Dropbox sucks harder than a dyson, why does everyone insist on still using it? It's terrible!
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Welshwoman 🏴 🇬🇧 〓〓 99.7%
(@Welshwoman) reported
@DropboxSupport There's no point. Many of us have explained the problem to you. You need to go back to your bosses and tell them we cannot fulfil the directions we have been given. It's not a technical glitch.
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Prashanth
(@pashi_45) reported
@USAndHyderabad @USAndIndia @USCGHyderabad Hyderabad H1b dropbox application processing time is dead slow compared to other consulates. We understand the current situation but why rest of the consulates can process the application in a week while HYD takes indefinite time?
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David Boyd
(@DavidCBoyd) reported
@DropboxSupport @martin_eve Exactly the same problem for me. 3 emails saying add date of birth, and I've tried 3 times on the site to find where to enter it with no success. Driving me nuts!
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Carrozzeria Guerra
(@guerra_restauri) reported
@DropboxSupport Hello I have a big problem with my account I can no longer log in even changing the password! why hasn't support still responded to any open tickets? 11 days have passed and I'm stuck!
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David Robert Parker
(@MyNextAction) reported
@DropboxSupport I got a random request via a notification on my Mac and was able to enter my dob without a problem. What is confusing people is an email asking you to enter your dob without a link to be able to do this.
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I’m Not A Cat
(@Iswoaface) reported
@TristanSnell I started reading this to a family member that is an attorney and he basically finished the last three sentences of it right down to the Dropbox part. I swear, if they get these ******** with phone records it’s gonna be like Christmas!
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Richard Williams
(@ichardwilliams) reported
@laraisuncool @DropboxSupport I experience same when my business account was disabled I thought it can't be fixed again, untill I was referred to @zaddyricher22 he help me to get it back in 50minute's He is experts in recovery any kind of account issue
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MeyerE
(@audioemem) reported
@tompt245 @DropboxSupport They keep ignoring me. Did your problem get response and and resolved
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luckyraj
(@luckyvicky) reported
@DropboxSupport my Dropbox account disabled and still Dropbox support not solve the issue.
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Ram Achanta
(@RamAchanta6) reported
@manojgudi @USAndIndia Awesome ..!! Here the problem is Hyderabad Consulate is not processing Dropbox application for H type VISAs. They do give appointment but no progress thereafter #USHydConsulateDropboxDelayed
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Rajitha Chimmani
(@ChimmaniRajitha) reported
@USAndIndia Slow processing in Hyd consulate is making this privilege almost useless and leaving many stressful. Dropbox applications pending for over 30 days. I dropped my documents on 10th Aug with no updates yet @USAndHyderabad @USCGHyderabad #HydH1DropboxDelayed
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Owen Williams
(@OwenWilliams500) reported
@Dropbox What's happening with the #dateofbirth issue, not having any joy with chat and @DropboxSupport #dropbox
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archduchess
(@archduchess) reported
@DropboxSupport morning! We keep getting notifications to sign in and add our DOB to our accounts to continue accessing DB, but when we sign in it's not obvious where we need to do this. Help please!
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luckyraj
(@luckyvicky) reported
@DropboxSupport My Dropbox box account disabled, please solve the issue
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GreywalkerTV
(@GreywalkerT) reported
@BluDragonGal No issues with Desktop. The links work just fine there. I swear I have open things with dropbox on my phone before or at least think I have. Need to look into that more.