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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Dropbox. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Dropbox users through our website.
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Errors (44%)
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Sign in (33%)
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Website Down (22%)
Live Outage Map
The most recent Dropbox outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Milwaukee |
Errors | |
| Ashland |
Sign in | |
 Augsburg |
Sign in | |
| Traverse City |
Errors | |
| Frankfurt am Main |
Website Down | |
| Atlanta |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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Chris (Level: 51, Rank: Sekai Boss)
(@sekaipro_chris) reported
@DropboxSupport Uh wow, didn't expect a response from you guys but things unscrewed themselves somehow. Just the problem of moving around some rather large files. Though maybe making the syncing dialog a bit more detailed could help. Thanks anyway!
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Everton Willian
(@evertonoficiaal) reported
@DropboxSupport how am i going to solve my problem??
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Mattias Ljungström
(@maljx) reported
Dropbox doesn't sync new files to my second computer sometimes. Happens once a week or so. Are there any good alternatives for DB? Anyone seen this same problem? (restarting db-client usually helps.)
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Mellissa Meisels
(@mellissameisels) reported
Any other MacBook users have an issue where music stops playing through your AirPods (but still appear to be connected) when you're doing CPU-heavy tasks like adding huge datasets to Dropbox, etc?
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Jan-Erik Asplund
(@janerikasplund) reported
Airtable started out positioning itself as a consumer product ala @dropbox or @evernote. The expectation was that it would grow virally with consumers first—then go upmarket down the road. That didn't happen.
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nature’s little miracle
(@adultgarbage) reported
today i explained dropbox to my 69 year old mother in law and now i need to lay down for 45 minutes
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Spectre-3
(@ChopperC110P) reported
@DropboxSupport Someone recommended I turn off my antivirus and that fixed the issue. Using free #bitdefender antivirus. I guess an update started blocking the website.
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oldmanveryhappy
(@Laurenc49106056) reported
@jenny4fun Yes I have they're not bad. I did 5 altogether unfortunately they are too long for twitter. I have no way of cutting them down to 2 minutes 20. I'll figure out a way of getting them to you, maybe dropbox, I'll dm you when I work it out. Xx
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Steve Perry
(@stevemarkperry) reported
@samselikoff Totally agreed. Dropbox is terrible for it, even squeezing in upgrade adverts. PITA and actually one of the reasons I’m ditching it.
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Era ☯︎❀
(@erasolaris) reported
@DropboxSupport so how do i get the actual app to open on my mac because using it in the menu bar is not working for me i strongly dislike it. i already changed settings to open app and it does NOT work
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Spectre-3
(@ChopperC110P) reported
@DropboxSupport I have the issue at home and at work over wifi or LAN. Same issue in incongnito mode. Login on the browser just spins and sends me back to dropbox home page. Been going on for a week. I have tried another account for work with the same issue.
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David Ma
(@dma315) reported
@AshleyBrasier @jameskimEDU Y’all don’t think GDocs is PAINFULLY slow? Its like waiting for green bubble text messages. For collaborative, we’ve been using Dropbox Paper and have become a huge fan.
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Fernando Mello
(@fermello78) reported
@DropboxSupport Can you work on a fix to my disabled account as well?
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Bradley.B™
(@djbradleyb) reported
@DropboxSupport You press the link and then it takes you to the drop box app and that's when the error message appears
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Jinga(Jing)
(@UltraForm_JSON) reported
@DropboxSupport The spotify app was apparently constantly updating a '.dat' file. I uninstalled Spotify and the problem seems solved now. Not sure if I reinstall spotify it will happen again.
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Heather Greatbatch
(@MsGreatbatch) reported
@KyrstieStubbs @mandyinwood1 Scroll down through the thread from the image tweet - there are some links to make a small donation and a Dropbox link at the bottom of the thread x
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Alex⛷Spencer
(@axpence) reported
@DropboxSupport Of course I Have access to my email address. if you read the ticket, I think he would know that my files are too big to download via a web client. Some of the files are 100 GB plus. Can someone on your team give me a call? Why is the only way to resolve this to fix the sync?
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A͢d͢e͢m͢ ͢Y͢e͢n͢i͢ ͢
(@Adosizmm) reported
@PhantomDefi @Conflux_Network Cloud breaches are often seen in centralized applications like Dropbox, Google Drive, and even MEGA with users sharing virulent and malicious files for the virtual operating system. I wonder if PhantomDefi has the ability to detect these kinds of files and issue an alert?
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David Hirning
(@DVDinSD) reported
So here’s the issue, do you know how frustrating it is when you pay for a service and can’t get anyone to help or answer questions to resolve an issue? #DropBox #drewhouston
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Gale Wilkinson @Vitalize
(@galeforceVC) reported
Looks like the summary feedback is One Drive, Google, and Dropbox as the winners, though all have support issues based on individual experiences. Also seems to be an opportunity for all of these companies to improve in the service department as a customer acquisition strategy!
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💥BAM💥
(@BamdanaLLC) reported
@gjonesbass How did recovery of files end up going after the computer crash? I know you had some luck with Dropbox files, i hope you were Able to track down a lot of it 😣
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RyanLangDraws
(@ryanlangdraws) reported
If you’re a backer having problems downloading the digital copy of the book, Dropbox stopped sharing the file because too much traffic. Check your emails for a new link. Sorry about that.
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Matthew Takes
(@matt_takes) reported
@DropboxSupport you guys have not returned emails at all. I have no solution and no one to help me with my issue, which automated response told me to upgrade my account, so I did. I have no idea why I’m lying more and still not able to share anything with clients. Please. Help.
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Everton Willian
(@evertonoficiaal) reported
@DropboxSupport I need to solve my problem and so far I haven't received any feedback from you
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🇺🇸Tigers For Trump🇺🇸
(@Clemson1881) reported
@larryelder How will Elder overcome the Dropbox fix?
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Richard Nelson
(@Richard36971987) reported
@LisaWollerWhit @EmmaCapobianco @BirdQueens That's the problem - my Canon SX 730 shoots in "MP4" but twitter only accepts "mp4" (could be the other way around). Annoying as it's a very popular camera, you'd think Twitter would adjust. If you have Dropbox & e-mail, I could send some but would be unedited at this point.
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Arbab Usmani
(@realarbabusmani) reported
@amanpreet_27 I respectfully don't agree with your point, I can give you examples of dropbox which actually worked on a problem that was non-existence at that time, it made people realise that this can be a problem and then rest is history, the main issue is with monetization for startups
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Clayton Burns
(@ClaytonBurnsPhD) reported
@RenuBakshi @DrBonnieHenry NDP incompetent and evil. Should be teaching an information cycle in high school: Gmail-Google-Word-Dropbox-Twitter. Henry is terrible with Twitter. Trying to discourage people from sharing information stinks.
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Amanpreet Singh
(@amanpreet_27) reported
@realarbabusmani Correct, Dropbox inspired a completely new industry. At the same time, we cannot back solving invisible problems thinking people will eventually find value in them. Start by tackling pain points and the go for glory. That's a calculated risk based on data & analysis.
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Bryce Schmidtchen
(@_bschmidtchen) reported
I wish I could trust Google Drive, iCloud, or Dropbox to robustly backup my files and not delete them or have synchronization errors, I've found myself going back to using my 2TB drive for the important things.