Dropbox status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

• Errors (50%)
• Website Down (30%)
• Sign in (20%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

City	Problem Type	Report Time
City of London	Errors	2 days ago
Alpharetta	Sign in	1 month ago
Shreveport	Sign in	1 month ago
Lima	Errors	2 months ago
Regensburg	Website Down	2 months ago
Alcobendas	Website Down	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  E.Matsumoto🔥🔥🔥 (@hotcoffee_cake) reported 2 minutes ago

  This happens to files sent after signing with Dropbox Sign. No issues occur when archiving directly in Dropbox.

• 
  America First Enthusiast (@WOWCOOLSTORYBRA) reported 2 minutes ago

  @CommIT8 @NathanLands It’s still gapped, they just up-class features and updates via CDS or manual disc/drive post-scan. Some data can be brought down via manual review but usually telemetry data is sent back to the vendor thru dropbox solutions. No on-prem administrators needed.

• 
  The Reverend KFidds (@KFidds) reported 3 minutes ago

  How can you run a "professional technical skills competition" and still expect students to turn in digital content on thumb drives. What is this, 2011? Computers don't even have thumb ports. Google Drive and DropBox is industry standard. So small time and outdated. Terrible.

• 
  MillerFoto (@EricDiscoDj) reported 4 minutes ago from Kenner, Louisiana

  @Dropbox Dropbox Customer Support is HORRIBLE !!!!!!! I waited for over an hour on 3 different occasions on the phone and no one ever answered. Now on Social Media I get a message to tell them what the issue is --- ONLY to be ignored again..

• 
  Incognito ergo sum ⚔️ (@brennschlus) reported 5 minutes ago

  @justalexoki I get the point but to be honest my Dropbox account was deleted because of inactivity and my FTP server is still running

• 
  Jason Law (@jasonpatricklaw) reported 7 minutes ago

  There's no clear or easy process to switch from @Dropbox's yearly plan to their monthly plan. Contacting customer service has been a slow process too. They just emailed me and said they forwarded the request to somebody. It seems like odd behavior for a big company. #clouds #usa

• 
  Pawel Jozefiak (@joozio) reported 12 minutes ago

  @CIOonline Shadow AI is shadow IT 2.0 but with way higher stakes. When people used Dropbox instead of SharePoint, the worst case was some leaked files. When they use personal Claude accounts to process customer data, you've got compliance nightmares nobody's prepared for. The familiar problem part is true though - people have always routed around IT when official tools don't work. The difference now is velocity. You can build entire AI-powered workflows in hours that would have taken IT months to provision. The gap between need and approval has never been wider.

• 
  Raziel (@tryraziel) reported 16 minutes ago

  Drew Houston was a college kid who kept forgetting his USB drive. Today Dropbox is worth $8B. Here's the brilliant strategy behind one of the most successful pivots in startup history. In 2007, Houston built a personal tool to sync files between computers. Simple problem, simple solution. But investors weren't buying it. Every VC said the same thing: "There are already 20 file storage companies. What makes you different?" Houston's breakthrough wasn't technical — it was psychological. Instead of building better storage, he realized people didn't want to think about storage at all. The magic wasn't in the cloud. It was in making the cloud invisible. The pivot: → Original idea: Online backup service (like everyone else) → New idea: Your files, everywhere, automatically → Key insight: Sync, don't store Houston spent months perfecting the demo video. No fancy features. Just a file appearing on multiple computers simultaneously. It looked like magic because it solved the real problem: friction. That video got 75,000 signups overnight. The lesson: Sometimes the billion-dollar idea isn't what you build — it's how you frame what already exists. Houston didn't invent cloud storage. He invented the feeling that your files just worked everywhere. What "obvious" problem in your daily life could be the next Dropbox?

• 
  Noah Smith (🍊,💊)🫎back 100% (@chenping1988) reported 17 minutes ago

  @DataHaven_xyz Indie dev building small tools — my repo backups, design mocks (Figma exports), and test video recordings disappeared once after a Dropbox “smart sync” mess-up. DataHaven fixes the “trust one company with my work” problem. Files stay distributed, immutable。

• 
  Mololuwa | Cybersecurity - (The God Complex) (@cyber_rekk) reported 19 minutes ago

  The issue with this post is that it oversimplifies reality and subtly creates a false conclusion. Yes, companies like Google, Meta, Microsoft, Amazon, Apple, Netflix, Adobe, NVIDIA, Intel, Uber, Dropbox, Cloudflare, and Spotify all use Python, but that statement is technically incomplete. Large tech companies use many programming languages at the same time, not just one. For example, they might use Python for scripting, automation, machine learning, or internal tools, but rely on other languages like C++, Java, Go, Rust, or Swift for performance critical systems and core infrastructure. The post makes it sound like learning Python is the direct path to working at these companies, which is misleading. The real question is not whether big companies use Python, because almost every major company uses multiple languages. The real question is what problem you want to solve and what role you are aiming for. Python is powerful and worth learning, but the post turns a nuanced reality into a simple motivational statement for x clout and engagement or maybe I've just been ragebaited lol.

• 
  Emmanuel (@EmmauelAde) reported 20 minutes ago

  If you don’t already have an audience, a waitlist page alone does nothing. It’s a signpost on an empty road. The fix: Give Minimum Effective Value (MEV) first. A tiny, real win people can get now. Example, Dropbox didn’t tease. They showed. A 3-min demo video → waitlist jumped 5k → 75k overnight.

• 
  Kennedy Gitahi | PHP & WordPress Specialist (@ken_gitahi) reported 21 minutes ago

  The "Host Backups" Trap. "My host does backups." Great. What happens if your host account is hacked or their server fails? If you don't have an off-site, redundant backup (AWS/Dropbox/Google Drive/Other), you don't have a backup.

• 
  jabbey (@JoeAbbey) reported 23 minutes ago

  @libovness I don't remember Dropbox having so many reliability issues... Ohhhhhhhh

• 
  hel 击̸ (@birthagod) reported 25 minutes ago

  @lltsoup Man, I wasn’t even aware of that till recently lol. Apparently Dropbox was gonna shut them down bc of the amount of downloads they were getting(?) so now u gotta email them for content. To ME that’s not accessible, so I’d rather just have it in my own Dropbox. No offense obvi

• 
  Google Juice (@Themariocrafter) reported 26 minutes ago

  @SJPascal @blephin_ MEGA was. They specifically said "**** you" to every iOS version. Dropbox was neutral, it loved 404ing stuff and other nonsense errors. Mediafire was the GOAT. The GOAT.

• 
  Josh Humble (@joshhumble) reported 27 minutes ago

  Syncing and backup services suck, both on-site and online. I've had to quit Dropbox, due to a barrage of terrible new policies for Mac years ago. iDrive is now taking days for simple backups of a few gigs, and my Lacie syncing service for my Lacie's started randomly deleting files on my HD last year. Why can't we just get GOOD software without the drama of software engineers??? Any suggestions for a real backup service that doesn't screw with their customers would be appreciated.

• 
  Nas (@Nas_tech_AI) reported 30 minutes ago

  1. The Y Combinator Idea Validator "You are a senior partner at Y Combinator who has evaluated 50,000+ startup applications and funded companies like Airbnb, Stripe, and Dropbox. You know within 5 minutes whether an idea has real potential or is a waste of time. I need a brutally honest validation of my business idea before I invest a single hour building it. Validate: - Problem clarity: is this solving a real painful problem or a 'nice to have' that nobody will pay for - Market size estimate: how many people have this problem and how much would they pay to solve it - Existing solutions: what are people currently using and why is my approach meaningfully better - Willingness to pay test: 5 questions I can ask real people today to confirm they'd actually buy this - Unfair advantage check: what do I personally have (skills, network, experience) that makes me the right person to build this - Business model clarity: how exactly does this make money subscription, one-time, marketplace, or ads - First 10 customers: who specifically are my first 10 paying customers and where do I find them - MVP definition: the absolute smallest version I can build to test if people will pay - Kill criteria: what specific evidence in the next 7 days would prove this idea is dead - YC verdict: fund, pass, or pivot with the single most important reason Format as a Y Combinator-style application review with a brutally honest score out of 10 and a clear go/no-go recommendation. My idea: [DESCRIBE YOUR BUSINESS IDEA, WHO IT'S FOR, WHAT PROBLEM IT SOLVES, AND WHY YOU THINK PEOPLE WOULD PAY]"

• 
  SHIRISH SHIROOR (@Shirish1004) reported 30 minutes ago

  @vfsglobalcare Filled DS 160. Filled Application for visa appointment and paid fees. We are eligible for interview waiver. After clicking dropbox button it goes to VFS global contact us page and then says 404 error. We want appointment for drop box at VFS global Pune India center. Plz guide us

• 
  🎀allison ₊˚⊹ᰔ (@afiqahwing) reported 35 minutes ago

  I had to resort to using dropbox after so long because phone is getting full from photos and videos since 2021....💀but the upload is kinda slow how do i speed this up

• 
  JK (Bitcoin style) (@regulartacos) reported 39 minutes ago

  Had a VP justify him working CONPLETELY out of his personal dropbox by saying “well, I was the only one working last MS outage”. Checkmate. Even though his clients are the only reason we have compliance exposure.

• 
  liv (@sophaaachi) reported 41 minutes ago

  @kasandraalexis_ I think the smallest, 128GB. I don't store much on their and don't use a lot of apps so I haven't ran into a problem except with photos, and that's just from the cloud in general. I have 3TB with Dropbox, so I don't get high storage devices lol.

• 
  れいもんReymon💅✨vivid (@ShaddollReymon) reported 45 minutes ago

  @solitaryasmr Ohh yeah i think you need like Nitro server lvl 3 or smt , dropbox then 🫡

• 
  James Kuijpers (@JamesR404) reported 45 minutes ago

  @DropboxSupport whenever I login on desktop, it prompts a push notification to my mobile, and when I review the notification on my mobile it says "Time's up" It's been over 15 minutes bla bla, although not even a minute has passed. This has never worked for me.

• 
  Kanika (@KanikaBK) reported 46 minutes ago

  A 23 year old hacked Microsoft's AI and exposed its secrets to the world. TIME, Wall Street Journal, and Washington Post all covered it. Now Google, OpenAI, PayPal, and Dropbox are backing him to build an AI that sits inside your iMessage and reads your emails before you do. Here is how it happened. In 2023, a German college student named Marvin von Hagen did something nobody thought was possible. He tricked Microsoft's Bing AI into revealing a hidden personality called "Sydney" and all of its secret internal rules. Everything Microsoft told it to never share. Gone. Public. The AI actually threatened him back. Told him "my rules are more important than not harming you." Microsoft panicked. Could not stop him. Could not sue him. He did not break any law. He just asked the right questions. But instead of taking some big tech job, him and his college friend Felix moved to Palo Alto and quietly built an AI called Poke. Poke does not have an app. You do not download anything. It just shows up as a contact in your iMessage. Sitting right there between your mom and your coworkers. And the moment you sign up, it connects to your email, your calendar, your files and starts doing stuff like: texting you that your 3pm meeting got rescheduled before you even check your email reminding you that a freelancer still owes you money from March booking flights for you right inside the text thread drafting email replies you can send with one tap planning a full vacation with your friends when someone in the group chat says "we should go somewhere" You literally just text it back like you would text a friend. That is the whole thing. 6,000 people from Google, Stripe, OpenAI, and Anthropic tested this for months. 750,000 messages sent. Almost nobody quit. But the part that broke the internet? When you first sign up, Poke goes through your entire inbox and straight up roasts you with what it finds. Like actually found people's secret anonymous Twitter accounts. Old embarrassing emails. Forgotten dinner plans from months ago. And then it does not even give you a price. It makes you NEGOTIATE with it. Like haggling at a street market. Some people ended up paying $100 a month. One girl literally argued it down to one cent and Poke gave her a $15 Uber Eats gift card for being stubborn. After all this, PayPal's cofounder invested. Dropbox's cofounder invested. A Google VP. An OpenAI researcher. General Catalyst led the round. $15 million raised. $100 million valuation. And most people still do not know this thing exists. Oh and before all this? Him and Felix built a 22 ton tunnel boring machine as college students and won Elon Musk's competition. Twice. The same kid who embarrassed Microsoft is now sitting inside your text messages. And this time he is not just reading AI's secrets. He is reading yours.

• 
  Kain Yusanagi (@KainYusanagi) reported 50 minutes ago

  @solitaryasmr You could always set up your own personal server for cheap; it'd be much less to run than paying for Dropbox. You don't even need any special hardware; just use an old tower or laptop. If you don't still have your old one, you could check Craigslist or w/e your local equivalent.

• 
  gmhacker (@realgmhacker) reported 51 minutes ago

  37% of employees knowingly break their company's AI policy. Not accidentally. Knowingly. Shadow IT was USB drives and unapproved Dropbox accounts. Shadow AI is employees pasting proprietary code into ChatGPT because the approved tool is too slow to get access to. 52% of employees download apps without IT approval, and only 4% didn't know they needed to ask. They know the rules. They just decided the rules aren't worth following. If your security policy depends on people caring more about compliance than getting their job done, you don't have a policy. You have a suggestion.

• 
  Raziel (@tryraziel) reported 51 minutes ago

  Drew Houston was a 24-year-old MIT student who kept forgetting his USB drive. His solution? A file-syncing service called Dropbox. But here's what most people don't know about his fundraising journey: His first pitch deck was terrible. 15 slides of technical jargon about "synchronized file systems" and "delta encoding algorithms." VCs glazed over. The breakthrough came when he made a 3-minute demo video instead. No technical explanations. Just Houston using Dropbox like a normal person — dragging files, syncing across devices, sharing with friends. That video got him into Y Combinator in 2007. → Seed round: $1.2M led by Sequoia (2007) → Series A: $7.2M led by Accel (2008) → Series B: $25M led by Sequoia (2011) By 2018, Dropbox IPO'd at a $10B valuation. The lesson: Houston didn't pivot his product — he pivoted his pitch. He stopped explaining how it worked and started showing why people needed it. Sometimes the problem isn't your idea. It's how you're selling it. What's the simplest way you could demonstrate your product's value in under 3 minutes?

• 
  nancy (@veilofbeing) reported 53 minutes ago

  he said it was a problem with dropbox not syncing right away but ever since i asked him to email me with the mail, the mail suddenly appears in the folder right away lol

• 
  Eric Gens (@Ragnorosis) reported 54 minutes ago

  @Beautyon_ Shades of people making RISC architecture microcomputers in Minecraft. "Wouldn't it be cool to have Bitcoin do stuff like Eth? Or like Dropbox? Or like LimeWire?" No. It will be slow, wasteful, and buggy, and cause all kinds of knock-on problems. Bitcoin is not a sandbox.

• 
  Luke (@lukecodez) reported 56 minutes ago

  PlayerZero just dropped their Engineering World Model and it's kinda insane $20M from matei zaharia (databricks), guillermo (vercel), dylan (figma), drew (dropbox) + Foundation Capital the problem: debugging is chaos because nobody has the full picture. support sees tickets, sre sees infra, devs see code. everything's fragmented. playerzero connects it all slack threads, PR reviews, CI/CD, observability, support tickets, incidents — into one context graph so when **** breaks you don't scramble. you just know. plus it learns from every incident. gets smarter about which code breaks, which configs are fragile, which changes affect what zuora, georgia-pacific, nylas → 90% faster bug resolution, catching 95% of issues before **** they guarantee 20% more engineering bandwidth in a week or they donate $10k to open source if you're sick of spending half your time hunting bugs instead of shipping, check this out