Dropbox

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Dropbox Outage Chart 01/13/2026 14:25

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Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

  1. Sign in (45%)

    Sign in (45%)

  2. Website Down (45%)

    Website Down (45%)

  3. Errors (9%)

    Errors (9%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesGlendora Errors
BrazilSardoá Website Down
BrazilCamboriú Website Down
United KingdomRickmansworth Sign in
United KingdomBirmingham Sign in
United StatesBoynton Beach Website Down
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • DropboxSupport Dropbox Support (@DropboxSupport) reported

    @omzr0 Hi Omar, thanks for reaching out. Would you like to share a bit more about your issue? From what we gather, you've already downgraded your Dropbox account. Now are you looking to request for a refund, or are you being asked to pay for a subscription? The more info, the better!

  • HeadtothePier New Streamer | Gamer (@HeadtothePier) reported

    @DropboxSupport I need to resolve this issue ASAP

  • bawlzofglory bawlzofglory (@bawlzofglory) reported

    @DropboxSupport @Dropbox charged me 100+ euros for an anual plan. But they locked me out of my account without any mail, warning or even a Letter. Tried contacting support for over a week and using multipl ways. Each time i mention my problem they ignore me.

  • aeipathea abby @ dnd stream but make it crime✨ (@aeipathea) reported

    anyone have any issues with dropbox connecting to procreate recently? i feel like i’ve tried everything & yet i can’t seem to export PSDs anymore :,)

  • narayananh Narayanan Hariharan (@narayananh) reported

    @_glnarayanan @onedrive No, not showing the character causing the issue. Trying to shift from Dropbox to Onedrive and stuck because of this silly issue.

  • Greenspond555 Linda White (@Greenspond555) reported

    @pjackson_nl Lots of people I know -registered for the vaccination - before the system first letter of your last name. Registered no problem. We are assuming we are in. We met the age requirement. There is a dropbox and you click the year you are born. The latest is 1951

  • ChayseFox Chayse Fox 🦊 (@ChayseFox) reported

    @onedrive @Dropbox I narrowed it down some more. A few days later the same problem came up again. This time I turned off iCloud Drive and the computer seems to be running again. This time happened on a fresh copy of Windows on a different computer.

  • ActualKronos Kronos (@ActualKronos) reported

    @DropboxSupport @Dropbox charged me 100+ euros for an anual plan. But they locked me out of my account without any mail, warning or even a Letter. Tried contacting support for over a week and using multipl ways. Each time i mention my problem they ignore me.

  • LadyFear1 Lady Fearless (@LadyFear1) reported

    Harry needs to write down the names of the people responsible and share it anonymously via a google doc or dropbox or something. #OprahMeghanHarry

  • angelgirl1976 Annette (@angelgirl1976) reported

    @DropboxSupport The problem is, I've gotten this message every time I have attempted to invite to any shared folder in the last year or so. I also can't share public links as I get a message saying I don't have permission to copy the link. Thanks for any and all assistance.

  • MKassuga Marco Kassuga (@MKassuga) reported

    @DropboxSupport i recently update to check if it was a version problem = //

  • chef_boyarbeatz chef 🅱️oyarchata (@chef_boyarbeatz) reported

    my car legit has a usb error if i use dropbox audio for more than 5 mins smh

  • dgoneill Dave O'Neill (@dgoneill) reported

    @MarcSettle As an environmentalist I genuinely feel terrible about the amount I have in Dropbox, but never have the time to clear it out.

  • KidMograph Gustavo (@KidMograph) reported

    @DropboxSupport Sent it. Please be fast, I'm a real trouble here.

  • KidMograph Gustavo (@KidMograph) reported

    @DropboxSupport Sent it! Please be fast...I'm on a real trouble now.

  • JHTScherck JH Scherck (@JHTScherck) reported

    @CorpNet @GustoHQ Please follow me back so I can DM. Your reps have promised to get back to me and they haven't. My experience with your offering has been lackluster. Also, me sending a file to a human via Dropbox or OneDrive does not take care of the security issue *at all*

  • lilspanishdee Dino (@lilspanishdee) reported

    @DropboxSupport Deleted everything from every device I had it on, reinstalled and its still not working. This isn't on really, I need this for work

  • BestFoodBlogEVR Best Food Blog Ever (@BestFoodBlogEVR) reported

    I think I’m switching from iCloud to Dropbox. None of my files have synced since March 1 and googling it, looks like the problem’s been around for years and all due to different reasons, so there’s no clear single solution. Besides, Dropbox is an actual backup, not just sync.

  • HeadtothePier New Streamer | Gamer (@HeadtothePier) reported

    @Dropbox my company’s account is frozen & i need to correct the issue immediately. Please dm me a phone number to call

  • Danskerservice Danskerservice (@Danskerservice) reported

    Why is #dropbox so bad related to solve support issues? New #Management? Are they closing down? We tried for weeks to get in contact, as we cant login, and the login new password don't work. Support also closed in the weekend, it is OK you have don't no accessing your files?

  • orangestar1 Orangestar (@orangestar1) reported

    Preparing to move my Dropbox content over to a personal Nextcloud server. I haven't even started and I'm already excited. It's like Spring Cleaning up in here.

  • imohmed79 mohamedfawzyⓂ️🇪🇬 (@imohmed79) reported

    @DropboxSupport plz I can not receive a code message on my e-mail to log in to the Dropbox account, and when I changed the password for the Dropbox I do not have messages from Dropbox. Please solve the problem

  • Vishakha_W Vishakha Wadhwani (@Vishakha_W) reported

    @Dropbox Having trouble solving obtaining a refund for a a charge that I reported two weeks ago.

  • iloveyOOOOu1399 OOOO🌐🧦🔰🌈🦅🇹🇼🇺🇸BLM (@iloveyOOOOu1399) reported

    @p3nnyriding @DemsWear @KateSullivanDC They literally don't tho. Texas's one dropbox per county rule meant that counties with large populations (cities that vote mostly dem, obviously) had long lines but sparsely populated rural counties that vote overwhelmingly repub had no issues with long lines.

  • MKassuga Marco Kassuga (@MKassuga) reported

    @DropboxSupport @m_assad88 since 3 days my upload from the Windows app is very slow = //

  • willsh John V Willshire (@willsh) reported

    @jboogie @Dropbox It would also solve the problem Dropbox seemingly can’t - how to use my iPad Pro to create files synced to Dropbox as I work on them, without a conflicted copy being created *every autosave*. That’s been a known issue for over a year.

  • lilspanishdee Dino (@lilspanishdee) reported

    @DropboxSupport Noticed first 2 days ago bit assumed it was just a bug that would fix itself

  • m_assad88 Mohammad Asad 愛 (@m_assad88) reported

    @DropboxSupport I tried from safari and chrome both are slow

  • Ludvig_Forssell Ludvig Forssell (@Ludvig_Forssell) reported

    gotta love it when you’re THIS close to finishing a problem but then your computer starts to throw a tantrum so you have to reboot and retry five times but nothing works and now the project won’t open and now my Dropbox is unlinked from my computer ******* GREAT

  • HeadtothePier New Streamer | Gamer (@HeadtothePier) reported

    @DropboxBusiness @DropboxSupport i need someone’s immediate attention - my company is completely frozen & can’t get access to our account due to a lapse in payment that can’t be paid because of admin access issues. PLEASE DM me with a number to call for support