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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Dropbox. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Dropbox users through our website.
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Sign in (54%)
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Website Down (31%)
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Errors (15%)
Live Outage Map
The most recent Dropbox outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Rickmansworth |
Sign in | |
| Birmingham |
Sign in | |
 Boynton Beach |
Website Down | |
 Milan |
Sign in | |
| Oakland |
Website Down | |
 Madrid |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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RyanLangDraws
(@ryanlangdraws) reported
If you’re a backer having problems downloading the digital copy of the book, Dropbox stopped sharing the file because too much traffic. Check your emails for a new link. Sorry about that.
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Hanzan
(@Hanzan42) reported
@DropboxSupport Additionally, when now I try to reset the password again on Firefox I get an error message that the password-change failed, yet also a mail in my inbox that the password is changed. Neither new or old password works.
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Clayton Burns
(@ClaytonBurnsPhD) reported
@RenuBakshi @DrBonnieHenry NDP incompetent and evil. Should be teaching an information cycle in high school: Gmail-Google-Word-Dropbox-Twitter. Henry is terrible with Twitter. Trying to discourage people from sharing information stinks.
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💥BAM💥
(@BamdanaLLC) reported
@gjonesbass How did recovery of files end up going after the computer crash? I know you had some luck with Dropbox files, i hope you were Able to track down a lot of it 😣
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A͢d͢e͢m͢ ͢Y͢e͢n͢i͢ ͢
(@Adosizmm) reported
@PhantomDefi @Conflux_Network Cloud breaches are often seen in centralized applications like Dropbox, Google Drive, and even MEGA with users sharing virulent and malicious files for the virtual operating system. I wonder if PhantomDefi has the ability to detect these kinds of files and issue an alert?
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nature’s little miracle
(@adultgarbage) reported
today i explained dropbox to my 69 year old mother in law and now i need to lay down for 45 minutes
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Stephanie Mei-Ling
(@mei_ling) reported
When my clients ask me to deliver my images via @Dropbox I always get triggered. I’m reminded of the hundred$$ they took from me and wouldn’t refund. I couldn’t even speak to a human being to resolve my issue -AI only. What a SHAMELESS and PREDATORY company.
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Matthew Takes
(@matt_takes) reported
@DropboxSupport you guys have not returned emails at all. I have no solution and no one to help me with my issue, which automated response told me to upgrade my account, so I did. I have no idea why I’m lying more and still not able to share anything with clients. Please. Help.
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WarTornTrump
(@WarTornTrump) reported
@MarilynRMarks1 @SlideGlideNRide @SaveDemocrcyPlz If I may suggest, an alternate site to host the downloadable files besides Dropbox box. The folders are too large to allow for download at the tabulator level, so it requires download at the batch level. It’s a lot of batches. I can arrange for a server if you like, or a torrent
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Steve Perry
(@stevemarkperry) reported
@samselikoff Totally agreed. Dropbox is terrible for it, even squeezing in upgrade adverts. PITA and actually one of the reasons I’m ditching it.
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Alex Huard (She/Her) 🏳️⚧️
(@TheXandan) reported
@TimKrief Never at the same time but yeah, 4 people sharing a dropbox account. Took a bit of coordinating and we only had to fix the entire project twice!
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Variance35
(@Variance3535) reported
@Dropbox The verification SMS you sent does not come to me. So I can't login to my account. You have never dealt with this problem.
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Chris (Level: 51, Rank: Sekai Boss)
(@sekaipro_chris) reported
@DropboxSupport Uh wow, didn't expect a response from you guys but things unscrewed themselves somehow. Just the problem of moving around some rather large files. Though maybe making the syncing dialog a bit more detailed could help. Thanks anyway!
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Mellissa Meisels
(@mellissameisels) reported
Any other MacBook users have an issue where music stops playing through your AirPods (but still appear to be connected) when you're doing CPU-heavy tasks like adding huge datasets to Dropbox, etc?
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Everton Willian
(@evertonoficiaal) reported
@DropboxSupport I need to solve my problem and so far I haven't received any feedback from you
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Hanzan
(@Hanzan42) reported
@DropboxSupport I reset the password. Still won't let me log in. I just get redirected to the log-in page again. (interestingly enough I was able to login on the vivaldi brower, but not chrome or firefox. Unfortunately my workplace doesn't have Vivaldi)
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MORINE❤️
(@mkobo88) reported
@YadreTheFox @DropboxSupport I had the same issue ..I never taught of getting my account back …massive appreciation to #LORD_TEQ on Instagram for recovering my ..suspended ..locked.. hacked or banned .. disabled account you should check them out too.... or @lord_teq_ on here.
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Variance35
(@Variance3535) reported
@DropboxSupport I did everything you said. My problem persists and you are not helping. What else do I need to verify before I can log into my account?
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SpicyLemon
(@dannywedul) reported
@DropboxSupport Wait.... I just want to get this straight. My problem: I can't access my offline files while offline. Your solution: Go online. Do I have that right?
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Jinga(Jing)
(@UltraForm_JSON) reported
@DropboxSupport The spotify app was apparently constantly updating a '.dat' file. I uninstalled Spotify and the problem seems solved now. Not sure if I reinstall spotify it will happen again.
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David Hirning
(@DVDinSD) reported
So here’s the issue, do you know how frustrating it is when you pay for a service and can’t get anyone to help or answer questions to resolve an issue? #DropBox #drewhouston
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Mattias Ljungström
(@maljx) reported
Dropbox doesn't sync new files to my second computer sometimes. Happens once a week or so. Are there any good alternatives for DB? Anyone seen this same problem? (restarting db-client usually helps.)
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Everton Willian
(@evertonoficiaal) reported
@DropboxSupport how am i going to solve my problem??
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Angus McNaughton
(@AngusMcNaughton) reported
Dropbox darn slow on the upload. S'pose it's faster with a subscription
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Ryan Masuga
(@masuga) reported
Dropbox Paper is some hot garbage. If you ever accept a doc share, you cannot leave it unless the doc owner lets you go. And if the doc owner disappears, the doc lives forever (with your email exposed). I’m near ready to delete Dropbox/Paper over this. Fix it, @DropboxSupport.
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Heather Greatbatch
(@MsGreatbatch) reported
@KyrstieStubbs @mandyinwood1 Scroll down through the thread from the image tweet - there are some links to make a small donation and a Dropbox link at the bottom of the thread x
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Tyrel Souza
(@TyrelSouza) reported
@penxink no no, i get how to download it, but it still looks broken in dropbox, plz fix.
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Hanzan
(@Hanzan42) reported
@DropboxSupport I am currently unable to log in to my account. Tried to reset the password, still can't login. Have tried different browsers and have a class in 3 hours for which I need material currently locked in my dropbox...
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SpicyLemon
(@dannywedul) reported
@DropboxSupport The 'Use data for offline files' is toggled on. Android 11. The file was previously synced to my phone (earlier in the day and many times before that), indicated by a green circle with a down arrow next to it.
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sam “😁” cocoa
(@vitacocoa) reported
ok i just found out what system34 is and i did not delete it the problem was that my entire desktop’s default location was dropbox. which is still DUMB AS **** CUS WHAT