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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Dropbox. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Dropbox users through our website.
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Errors (42%)
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Website Down (42%)
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Sign in (17%)
Live Outage Map
The most recent Dropbox outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Shreveport |
Sign in | |
 Lima |
Errors | |
 Regensburg |
Website Down | |
 Alcobendas |
Website Down | |
 Belém |
Errors | |
| Belém |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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Allison Meloy
(@technocounselor) reported
Today in first world problems, I had to go back to dropbox plus because I just have too many devices on which I need it. LOL.
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mediar
(@mediarz) reported
@DropboxSupport Hey! Thanks for the reply. I was able to create an account on my laptop via the website. Not sure why it wouldn't let me do it on the iPad App using the Google Account option. I do have the original issue with my user... He cannot type in the email 'to field' when he tries...1/2
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Joe Morris
(@Joe55223459) reported
@deanna_cor @Dropbox Kindly contact @steven_specter on Twitter he can fix that for you
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J.H. Gold
(@jongold) reported
@john_c_palmer @jessewldn @withFND Luckily IPFS was much less scary to learn than I thought, and now I an evangelist for decentralized storage so I think we all won, other than Dropbox who will presumably shut down within 5 or 10 years 🦖
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Thom W. Blair III
(@ThomWBlairIII1) reported
@BethesdaSupport Hi! I closed all other programs except the few that run in the background (like antivirus, dropbox extensions, etc.) and still the problem persisted. What do you suggest?
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DirtBird®
(@_DirtBird_) reported
@DavidjMarkey @RealMattCouch @Dropbox Because you don't like it, you want it taken down. Ya see, that's the problem. You're the problem.
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Dropbox Support
(@DropboxSupport) reported
@BrinPorterPalme To submit a help form, when asked "I want to look up information related to", please click on Other from the drop-down menu. Do not sign into your Dropbox account, just put the email address you believe the charges are associated with, and then provide the billing info.
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Lipucd(Q-Bee Lover)🔞
(@lipucd) reported
@AlienBuns I got caught with my pants down last night and my monitors blinked out for a bit, but I now know what caused it thanks towards you. I saw dropbox updating without my consent, but I should have guessed video drivers would be the culprit.
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Mo3aned El Aqdar
(@Mo3aned_Elaqdar) reported
@alex_lenoir @zepyaf @AppleSupport Last 4 days when i try to play any video from dropbox on infuse it show me always this msg: an error occurred So anyone know how to resolve this issue?
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Tae Phoenix
(@TaePhoenix) reported
I need @Dropbox help. Desperately searching for an old @musescore file but I can only find the PDF output and re-importing it creates all kinds of errors I'd have to fix manually.
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Jody wilber
(@Jodyrenee12) reported
@RealMattCouch What’s shocking is how not one major media station is covering this. It’s been almost 24 hours and you tube has taken down the pillow video and this isn’t being covered at all. Unbelievable the lengths they will go to. I hope a lot of people made Dropbox copies.
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Paul Curry
(@Paulc2nd) reported
@DropboxSupport Is there a known issue between uploading photos and them appearing in the photos ? There seems to be a delay at the moment.
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Dan
(@haukers) reported
@DropboxSupport both browsers show the same issues
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Charlie Stross
(@cstross) reported
@ContextSans @wintersweet Frankly, as a sole trader my backup requirement ends at the point where the disaster that took down my storage is also unsurvivable-by-me. If I need more than Dropbox I can do that, but it seems excessive.
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Mo3aned El Aqdar
(@Mo3aned_Elaqdar) reported
@infuse I connect my dropbox account into Infuse but the videos not working last 5 days till now all wat i see in window is : An Error Occurred, I sent many msgs to u but no one care.!! 👎🏻👎🏻👎🏻
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ᴮᴱmich⁷💜 Grammy nominated BTS
(@meshellaneous) reported
@iamkarlie I have a few on my phone but most I move to Dropbox. But even the ones I save on Dropbox, isn't much. For me it's not a storage space issue. It's just a "I don't need it."
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Hoops McCann
(@TheNLB) reported
@BonsaiUniverse @Dropbox It’s SOOO slow. Then it yells at you for not having enough space.
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GhostlyGryffinsims
(@IeshaFultz) reported
Well my old computer is now broken and now I gotta wait until I get my new laptop...but I transfer everything to my Dropbox...some of the stuff and the rest of the stuff I’m gonna have find them again.
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Dáithí
(@DavidjMarkey) reported
@_DirtBird_ @RealMattCouch @Dropbox Take this crap down please.. It's complete drivel.
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Aaron VonderHaar
(@avh4) reported
@julianobs I've also done some side-projects where the deployed app is all frontend (so I guess I'd have traffic logs) and the user authenticates with a service of their choice (currently only Dropbox) for data persistence. Multi-user interaction becomes an unsolved problem though
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Andrew B.
(@thejmc) reported
Dropbox sucks when trying to use more than one account on a computer! Fix it Dropbox!
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Aswimtobirds /|||
(@Aswimtobirds) reported
@Jack32X I have a ****** knee from years of skateboarding, but i also do ddp yoga so its not an issue anymore. Want me to send you the link to my dropbox? (Ps its a tough work out but it works)
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uncle *****
(@ImLonelyHan) reported
Jeez! Why is Dropbox so slow! It’s going to take 12 hours to upload. Wtf! I just want to enjoy my weekend already
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Paul Curry
(@Paulc2nd) reported
@DropboxSupport There seems to be a delay between me uploading my photos to Dropbox and them appearing on my photos. Is there a known issue at the time ?
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Roland Ray Stroud
(@RolandRayStroud) reported
This is another message in a bottle, flung into the sea. When you are young, start keeping a diary. It does not have to be literary. Jot things down that you see and hear. Do this in a computer program, to have search capability. Back it up online with something like Dropbox. /1
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Aaron Boodman 🏄🏻👨🏻💻🏝
(@aboodman) reported
@grinich Disagree. Dropbox has a much deeper problem: their core product that people love is built not only on a dying platform but a dying paradigm. Generations of people have gone through there trying to figure out how to marry the filesystem to things like Airtable. Nobody knows how.
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John Cullen
(@nellucnhoj) reported
Is it my ancient computer that causes Dropbox to be so bloody slow at uploading (the upload status constantly gets stuck at "1 second left," and never finishes), or is it just that bad?
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Eiko Fried
(@EikoFried) reported
@SachaEpskamp @wdonald_1985 I'm working in overleaf in like, 20 projects now!!! :) But again, I am looking for software that also replaces dropbox for ethics proposals, data, videos, etc. Overleaf solves the "collaborate together online" issue but not what I refer to as cloud storage
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attack.on.breitling
(@nikinaikisaten) reported
@DJFLP1 i use dropbox but highkey cloud storage is still physical media stored on a large server so there could potentially be corruption or data leaks or whatever BUT they're still efficient i like drop box n been using it ever since my entire google drive corrupted
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Deanna Cor
(@deanna_cor) reported
@Dropbox Hi everyone! Just want to be super clear that your company's troubleshooting is absolutely terrible! I saved passwords to your Passwords app and I can't access my passwords...cool, right??