Dropbox status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

• Sign in (44%)
• Errors (44%)
• Website Down (11%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

City	Problem Type	Report Time
Paramaribo	Errors	5 days ago
Bogotá	Website Down	5 days ago
Auxerre	Errors	5 days ago
Salt Lake City	Sign in	8 days ago
Madrid	Errors	24 days ago
Conneaut	Sign in	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Red (@rubelr44) reported 29 seconds ago

  you're paying google $10/month to sit in their server room. dropbox gets $12/month. apple gets $10. the kicker? they can all see your stuff. and when dropbox got breached in 2024? emails, passwords, and tokens were just... out there. there’s this tool called syncthing and it’s honestly kind of a cheat code. no cloud. no company servers. no middleman watching you. it just syncs your files directly between your own devices. peer-to-peer. it's got like 81k stars on github so it’s legit. here is why it wins: direct sync: files go from your phone to your pc. they never touch a 3rd party. privacy: encrypted with tls and crypto certificates. zero friction: no accounts. no sign-ups. just install it and share a device id. everywhere: works on windows, mac, linux, android... even solaris if you're into that. safety net: it has file versioning. if you accidentally delete something, you can just roll it back. the wildest part is that syncthing isn't even a company. it's a swedish non-profit. there is no "cloud" to shut down. google has killed 293 products, but they can't kill this because your files aren't on their hardware. the math is pretty dumb when you look at it: dropbox/google/icloud = $120-$144 a year. syncthing = $0. unlimited storage. unlimited devices. it's been around since 2013 and it's 100% open source. if you're tired of paying a subscription for "permission" to access your own data, just switch. your hardware. your files. forever.

• 
  Ashley Mathieu (@ashmath34) reported 1 minute ago

  @DropboxSupport @Kuramichan7 having the same issue — can't create new folders, can't delete folders, can't rename folders, can't upload. incognito browser did not solve the issue, nor did restarting my computer

• 
  Sarah 🎧🎛🎚 (@sarahb_paw) reported 3 minutes ago

  Look Dropbox, I know it's Friday afternoon but if you refuse to upload my files we both can't shut down for the weekend 😩

• 
  The Redeemed Artist (@Peace_Grenade81) reported 4 minutes ago

  If this app was a phone I would have thrown it across the room by now. Breakups when I use voice to text. It's broken integration with Dropbox so I can't post my memes. And this has been going on for a long time. When will this be fixed?

• 
  Simon Bates (@RobotDoggy69) reported 7 minutes ago

  I don't know what's going on with Dropbox and my Mac at the moment, but it just won't stay running. I assume it's another apple update that's causing this headache. For two such big firms to give its clients such problems is seriously ****** up.

• 
  Naughty kayla🤤💦 (@Naughtykayla127) reported 7 minutes ago

  Bored and horny 🥺 who is down for my Dropbox and ft Discount price 🤭#jacksonvillemeets #904freaks #jaxfreaks

• 
  Glitch Truth (@glitchtruth) reported 10 minutes ago

  the bottleneck is OSC 52 only forwards text, not image bytes. workaround most people land on: screenshot to a synced folder (Dropbox/iCloud) and reference the path, or scp it over before pasting. iTerm2's imgcat works the other direction but not for input. real fix would need a custom escape sequence nobody's shipped yet.

• 
  Shal (@mzshal) reported 13 minutes ago

  @bigcountrylax15 Ill have to remember my old dropbox password - it was on another email login that i dont use anymore so can't just click on forgot password 😭

• 
  RealHD (@Purified_HD) reported 15 minutes ago

  Update: I was able to get the download link the mod was using to pull the .exe on launch taken down through Dropbox. It won't stay down for long, but it throws a wrench in their operation for now.

• 
  Sara (@monamouroui) reported 20 minutes ago

  Why did Microsoft OneDrive just delete all of my Dropbox files? What a fracking PITA. You just created a huge problem for me. This might make me jump to a Mac. I am so disgusted and frustrated by what Microsoft running Windows 11 just did to my computer. Dozens of years of documents....whoosh. @Microsoft

• 
  Creative Cyborg (@creativ_cyborg) reported 21 minutes ago

  @thevelvetmonke @fortelabs @tloncorpbot The graph does move with the docs. The graph is the set of links embedded in the documents. I've moved my vaults around from one folder to another, from Dropbox to a regular folder to use Sync, and had no trouble with any of it. That I tell Claude to move the vault and wait a couple of minutes for the move to complete might explain why I find it so easy, but I see no reason to do it in any other way.

• 
  Pradeep Kumar Xplorer (@ThaiKumar) reported 21 minutes ago

  Someone is regulating my upload to Dropbox 33 mb file suddenly the network is slow

• 
  Kuramichan (@Kuramichan7) reported 23 minutes ago

  Is dropbox not working for anyone atm? I was JUST uploading some files and now it won't let me anymore, it keeps ending in "upload failed". It won't even let me delete folders either, it just gets stuck on a stupid endless spinning wheel or whatever. ******* hate this **** man

• 
  Matt Devin (@MattDevin6) reported 27 minutes ago

  @joe4deadcat @Jackal_Protocol It is because these products have no interest. I use stuff like Dropbox, Microsoft Team etc. in my work. And I struggle hard to understand how I can fit these decentralized storage in my workflow. You can’t call it utility if it doesn’t solve a problem ppl have.

• 
  Lazaro M. (@Lzmrtn66) reported 28 minutes ago

  @Dropbox I'm having trouble regaining access to my Dropbox account. I have access to the registered email. I request a password change, you send the password, I log in with the password, then you say you'll send an SMS to my cell phone, but that SMS never arrives.

• 
  Stone Kidman Writes (@StoneKidman) reported 29 minutes ago

  @AyakaMods I had this problem that's why I use Dropbox

• 
  Invest Lens (@AIadventure3) reported 31 minutes ago

  @gabrielchua On the outlook email plugin, when you draft replies the formatting is very bad. Is there a fix coming for this? Also, please add Dropbox and Asana plugins.

• 
  Isha (@VISportsTalk) reported 36 minutes ago

  @DropboxSupport Still not working. Is there an ETA for when your website and app will be operational again?

• 
  america is an embarrassment🖕🏻🧊 (@abadlittlevibe) reported 36 minutes ago

  @DaddyAndJaxson @kdriley05 Whelp you've got the Dropbox login...do what you need to do ¯⁠\⁠_⁠(⁠ツ⁠)⁠_⁠/⁠¯

• 
  HiPri$ (@PlayDaMac) reported 38 minutes ago

  Lil bit selling nudes Like 2015! 20$ PayPal for a Dropbox. Just login to Onlyfans

• 
  𝕲𝖎𝖌 𝕯𝖎𝖌𝖌𝖊𝖗 (@Gig_Digger) reported 42 minutes ago

  @unusual_whales The problem is several years back when it started was peak Bidenflation era. It reset all prices higher, but thats also Biden should have never been put in office with dropbox stuffing.

• 
  Just Suzie Q suzieqwx@bsky.social (@Suzieq2021) reported 44 minutes ago

  @ZARA people beware of returning an order to their Dropbox in store. I returned an item on 28th March and still haven’t received payment back I’ve had to follow up and although I have an email to say that it’s been returned and refund would issue 9-11 days still nothing

• 
  Aakash Gupta (@aakashgupta) reported 44 minutes ago

  In April 2024, Dropbox disclosed that one compromised service account had given an attacker access to every active Dropbox Sign user's email, phone number, hashed password, API keys, OAuth tokens, and MFA data. Plus the names of everyone who had ever signed a document through the platform without even making an account. Syncthing has been around since 2013 and that breach is structurally impossible against it. 82,000 GitHub stars. MPL-2.0 license. Maintained by a Swedish non-profit foundation. Written in Go. The architecture is the whole product. Every device gets a cryptographic certificate. Traffic is TLS-encrypted end to end. Files move directly between machines you own through the Block Exchange Protocol. No central server gets compromised because no central server exists. Turn off the optional discovery and relay services and Syncthing has zero connection to anyone else's infrastructure. The reason cloud sync keeps producing breaches like the one above is structural. Centralized storage requires a single high-value target. The property that lets you log into Dropbox from a hotel computer is the same property that exposed every user when one service account fell. The convenience and the vulnerability are the same feature. Syncthing trades that property away. The cost is real. Both devices need to be online for sync to happen. There's no web UI you can hit from a borrowed laptop. No shareable link to text a friend. For most people that's a dealbreaker, which is why most people have never heard of Syncthing despite 13 years of open development. For files you actually care about, understand what the $120/year subscription is paying for. Storage at scale is close to free. The price covers an account, a server, a database, and a team that has to keep all three secure forever. The same surface area that made the 2024 breach possible. Dropbox can read your files. So can Google. So can Apple. Their architecture requires it. Syncthing literally cannot. Its architecture forbids it.

• 
  🎀MONA MANIC🧸 (@mona_maniccc) reported 45 minutes ago

  My new Dropbox link is out 1 terabyte dm if you are down 💞

• 
  Raziel (@tryraziel) reported 49 minutes ago

  Drew Houston pitched Dropbox to 76 VCs in 2007. 75 said no. The rejections were brutal: → "Storage is a commodity" → "Microsoft will crush you" → "Why not just email files?" → "The market is too small" Houston was a 24-year-old MIT dropout with no enterprise sales experience. VCs couldn't see past the obvious: cloud storage already existed. But Houston understood something they missed. The problem wasn't storage — it was sync. He'd built the first version because he kept forgetting his USB drive. Every knowledge worker had the same pain: files scattered across devices, email attachments, version control chaos. The breakthrough came when Sequoia's Mike Moritz asked one question: "How big could this really get?" Houston's answer: "Every person, every file, every device." Dropbox launched in 2008 with a simple demo video. 75,000 signups overnight. Series A at $25M valuation. By 2018: IPO at $9B valuation. Today worth $8B+ with $2.5B annual revenue. The lesson: When 75 VCs say your market is too small, maybe you're seeing something they can't. What "obvious" idea do you think VCs are missing right now?

• 
  Kuramichan (@Kuramichan7) reported 51 minutes ago

  @DropboxSupport I tried both on every browser AND the app on phone. It just gives me errors when I try to delete anything or upload anything. It's a problem on YOUR end, please fix it. I was able to upload stuff just a few moments ago until this issue started!

• 
  Raziel (@tryraziel) reported 55 minutes ago

  Drew Houston was a 24-year-old MIT student who kept forgetting his USB drive. So he built a simple file sync tool for himself. That tool became Dropbox — now worth $8B. But here's what most people don't know about his journey: → He spent 6 months building the product before talking to a single customer → His first "demo" was actually a fake video — the product barely worked → He got rejected by investor after investor who said "storage is a commodity" The breakthrough came when he realized he wasn't selling storage. He was selling peace of mind. Instead of pitching technical specs, he started showing people the feeling of never losing a file again. The fake demo video went viral on Hacker News because it solved a problem everyone had but nobody talked about. Y Combinator accepted him in 2007. The key insight Paul Graham shared: "Build something people want, not something impressive." Houston took that literally. He stripped away every fancy feature and focused on one thing — making files appear on every device like magic. By launch, they had 75,000 people on the waitlist from that one video. The lesson: Sometimes the best validation isn't building the product. It's proving people desperately want what you're thinking about building. What's the simplest version of your idea that could test real demand?

• 
  Raziel (@tryraziel) reported 57 minutes ago

  Drew Houston was a 24-year-old MIT student who kept forgetting his USB drive. His solution? A file-syncing service called Dropbox. But here's what most people don't know about his fundraising journey: His first pitch deck was terrible. 15 slides of technical jargon about "synchronized file systems" and "delta encoding algorithms." VCs glazed over. The breakthrough came when he made a 3-minute demo video instead. No technical explanations. Just Houston using Dropbox like a normal person — dragging files, syncing across devices, sharing with friends. That video got him into Y Combinator in 2007. → Seed round: $1.2M led by Sequoia (2007) → Series A: $7.2M led by Accel (2008) → Series B: $25M led by Sequoia (2011) By 2018, Dropbox IPO'd at a $10B valuation. The lesson: Houston didn't pivot his product — he pivoted his pitch. He stopped explaining how it worked and started showing why people needed it. Sometimes the problem isn't your idea. It's how you're selling it. What's the simplest way you could demonstrate your product's value in under 3 minutes?

• 
  Sara (@monamouroui) reported 59 minutes ago

  @SlmnMANUTD @WindowsLatest I didn't care about updating to the latest build. I cared about how Windows 11's AI deleted my Dropbox files from not only my desktop, but Dropbox itself! I managed to find them in DropBox's web Deleted Files folder and recover them. On top of this Windows decided to move all of my files that were on my hard drive to One Drive without my permission. And in the process of doing so created multiple subfolders D: OneDrive/My Documents/OneDrive/My Documents/OneDrive/My Documents/OneDrive/My Documents/OneDrive/My Documents/OneDrive/My Documents/OneDrive/My Documents/OneDrive/My Documents/OneDrive/My Documents/OneDrive/My Documents/OneDrive/My Documents/etc I brought it over the BestBuy to repair the OS because there were other problems, so I cannot tell you how many layers I had to click through to get to my actual documents. I was able to recover the apps that we affected by the update (ScanSnap, Adobe Illustrator, Acrobat, etc) doing a System Restore. But that didn't help with my files.

• 
  Mohit Sindhwani (@onghu) reported 59 minutes ago

  @ocornut @RichardKogelnig Actually, some times the new menu is faster and the classic menu is much slower... but then sometimes, the new menu shows 3 entries called "Loading..." and that's terrible, too! I think one of my W11 PCs has almost instant context menu - the Dropbox notes were from that one.