Dropbox status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

• Sign in (43%)
• Errors (43%)
• Website Down (14%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

City	Problem Type	Report Time
Bournemouth	Sign in	27 days ago
Paramaribo	Errors	2 months ago
Bogotá	Website Down	2 months ago
Auxerre	Errors	2 months ago
Salt Lake City	Sign in	2 months ago
Madrid	Errors	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Adi K. (@AdeelKh14332183) reported 4 minutes ago

  Don’t pay for Notion, use Obsidian Don’t pay for Slack, use Discord Don’t pay for Zoom, use Google Meet Don’t pay for Jira, use Linear Don’t pay for Salesforce, use HubSpot CRM Don’t pay for QuickBooks, use Wave Don’t pay for DocuSign, use Dropbox Sign Don’t pay for Calendly, use Cal Don’t pay for Intercom, use Crisp Don’t pay for Webflow, use Carrd Don’t pay for Airtable, use NocoDB Don’t pay for 1Password, use Bitwarden Most startups don’t have a revenue problem. They have a software subscription problem. You don’t need a $30k tech stack to build a great company. You just need smarter tools. That’s an easy $15,000+/year saved.

• 
  Boi_Eddi (@3dd1pr1nc3) reported 6 minutes ago

  Your next business idea is probably hiding inside a frustration. Most successful businesses started with: "This is annoying." Uber. Airbnb. Dropbox. Pay attention to problems. Ask: • What wastes my time? • What confuses me? • What do people complain about?

• 
  Adrien Matray (@AdrienMatray) reported 8 minutes ago

  The trap: when ~/.claude/ is in Dropbox, it often seems to work. No error message. Sometimes your preferences load, sometimes they do not. The symptom is silent quality drops you cannot trace. Not a visible failure. That is why people miss it.

• 
  Auntieesq (@daniell0930) reported 12 minutes ago

  @MikeJShowalter The issue is the use of the data to train models not retention. Acting as if this is the same a Dropbox is disingenuous. They will not use the data to train for non-safety issues. Non-safety issue is doing some heavy lifting there. Do they have an outline of what this means?

• 
  Ilya Sandoval (@ilya_sandoval) reported 13 minutes ago

  @Dropbox having AGAIN problems with the payment between Apple and Dropbox and AGAIN NOONE FROM you guys help me

• 
  Molly O’Shea (@MollySOShea) reported 22 minutes ago

  BREAKING: Merge Launches ‘Agent Handler’ Control AI Access, Tokenmaxxed $$$ Bills, & Stop Mass Data Leaks "We don't trust agents" "The second you connect it to tools, that's where everything goes wrong." OpenAI. Perplexity. Netflix. Uber. Mistral. Dropbox. JPMorgan.. all quietly run on @merge_api Co-Founders CEO @Shensi Ding & CTO @GilFeig dive into it all We cover: - MASSIVE AI Security scares are just starting - Tokenmaxxing bills - Agent Handler - Gateway routing - Winning enterprise logos - The SaaSpocalypse 𝐓𝐈𝐌𝐄𝐒𝐓𝐀𝐌𝐏𝐒 (00:00) Shensi Ding & Gil Feig, Co-Founders at Merge (01:04) Three products. One big bet (03:20) How Merge made the AI pivot (04:42) The Classic Innovator’s Dilemma (05:58) Building culture around AI (07:10) The leverage nobody’s talking about (08:52) Codex vs Claude Code (09:15) The scale nobody knew about (09:47) SaaS, Finance, and the Biggest AI Labs (10:46) Why AI companies buy differently (12:04) What AI sales actually looks like (13:04) The Fastest sales cycles in the market (14:35) Why is Cybersecurity broken (15:59) Merge's solution to agent security (19:16) Mythos, Wiz, and the GitHub Hack (22:34) 1,000 Bot signups in one hour (23:23) Real reason companies pay ransom to hackers (25:43) The State of AI Infrastructure Costs (26:41) Internal AI Governance is the next big problem (29:28) Most Popular Integrations on Merge (30:54) Big Giants are planning big moves (31:54) What does Salesforce going headless exactly mean (33:41) Agents don’t need a UI anymore (36:59) Can this AI generation actually adapt (38:25) What Merge looks for in talent (41:25) The SaaSpocalypse is real (45:03) Are AI valuations actually insane? (47:11) How Merge landed OpenAI, Perplexity, Netflix & Uber (49:02) The Metrics that actually drive the business (49:58) Biggest misconceptions in tech right now (51:55) The market is finally catching up to Merge

• 
  mel 🩷 (@melodyymami) reported 22 minutes ago

  working on uploading, dropbox must be down bc uploads keep failing. i’ve stayed up as long as i could and i’ll try again in the morning!

• 
  Harshita Renee (@harshitaxmars) reported 24 minutes ago

  Despite me having proven him wrong about the exact requirement table issue he pinned on me as a “it’s her problem, shut her up” (Dropbox has the scoresheet proving I was not out of line, they were), I don’t think he can ever be wrong. That is just technical error on his part.

• 
  Prajwal (@0xPrajwal_) reported 25 minutes ago

  The next time you say, "Python is too slow," remember: Netflix uses Python. Google uses Python. Anthropic uses Python. Meta uses Python. xAI uses Python. Perplexity uses Python. DeepSeek uses Python. Instagram uses Python. Spotify uses Python. Dropbox uses Python. Reddit uses Python. Pinterest uses Python. Uber uses Python. Airbnb uses Python. Quora uses Python. But yeah... it's apparently too slow for your todo app.

• 
  Sunil Thakare 🇮🇳 🦀 (@thakares) reported 32 minutes ago

  @TLYShortener offering a genuinely useful, privacy-friendly app (no login, no ads) that seamlessly integrates with the company's core product (t_ly short links), is indeed a standard growth tactic seen in tools like Canva, Notion, or Dropbox. The QR app lowers barriers for users while creating natural upsell opportunities: frequent QR creators may later pay for t_ly analytics, custom domains, or branded links without feeling forced. Trade-off is transparent here; users get a solid free scanner but feed data into t_ly's ecosystem, which benefits the provider through increased link volume and potential premium conversions.

• 
  Evan Otero (@EvanOtero) reported 35 minutes ago

  A decade-old Quora post on Dropbox that is a better product masterclass than any book: Q: Dropbox: Why is Dropbox more popular than other programs with similar functionality? A: Well, let's take a step back and think about the sync problem and what the ideal solution for it would do: - There would be a folder. - You'd put your stuff in it. - It would sync. 
They built that. Why didn't anyone else build that? I have no idea. "But," you may ask, "so much more you could do! What about task management, calendaring, customized dashboards, virtual white boarding. More than just folders and files!" No, shut up. People don't use that crap. They just want a folder. A folder that syncs… That is what it does.

• 
  . (@Madame_Lucifur) reported 36 minutes ago

  There are some people who feel entitled to have my Dropbox and honestly I don't give a **** how you feel. If there's no transaction in my bank account which leaves your email address then that's not my problem.

• 
  Spencer Baggins (@bigaiguy) reported 36 minutes ago

  SOMEONE BUILT A GITHUB REPO THAT TURNS TELEGRAM INTO UNLIMITED CLOUD STORAGE. 100% free. It is called UnlimCloud. Self-hosted-ish desktop app. Open source. Uses Telegram as the storage layer. You log in with your Telegram ID. Upload files. Download files. Organize folders. Manage pictures and videos in a gallery. That is it. No Google Drive upgrade screen. No Dropbox “you are out of space.” No iCloud begging for $2.99/month. No random startup holding your files hostage. Your Telegram. Your files. Your storage. Here is the full feature set: ↳ Uses Telegram as the backend storage layer ↳ Secure login with your Telegram account ↳ Upload, download, and organize files ↳ Folder-based file management ↳ Gallery for photos and videos ↳ Clean desktop app interface ↳ Built with Tauri ↳ Windows release available ↳ macOS and Linux coming soon ↳ MIT licensed ↳ Open source 885 GitHub stars. 125 forks already. Here is why this matters: For years, cloud storage companies trained everyone to rent space for their own files forever. Photos? Pay. Backups? Pay. Large folders? Pay. Team storage? Pay more. UnlimCloud is the opposite idea. Take an app people already use every day. Telegram. And turn it into a private cloud drive with a clean file manager on top. No storage subscription. No SaaS dashboard. No “pro” plan. Just a weird, useful, open-source hack that feels like it should not work this well. Built in HTML + Rust. MIT License. 100% Open Source.

• 
  ScarcityMan (@ScarcityMan) reported 37 minutes ago

  You might not believe it, but it is in fact happening, because it increases the cost, time, and difficulty of running a node. "Large" is a matter of opinion, but is clearly a quantity which would add up over time and have an impact. Why don't you want nodes to be as easy to run for people as possible, so that the maximum number of people can participate in the network, making it more valuable and more resilient? Why is that not something you want, to the extent that you will spend time arguing against it? What exactly is your stake in nodes being more difficult to run than they need to be? Why don't you care about spam? Why don't you care that it obviously, as it does everywhere it exists, degrades the quality of the thing being used? Why do think bitcoin will just be fine and go on forever while watching it transform into a poor imitation of dropbox? Why would anyone interested in bitcoin as money continue to use it when it becomes more and more infested with non-monetary data? Why don't you care about the possibility of truly bad stuff ending up on chain until the end of time? Do you think Satoshi made a mistake? Should he have created "Bitdata" instead? Do we not need to fix the world's money? You good with USD or whatever else is inflating away to nothing? So many questions that will never be answered...

• 
  Washington Report (@Washington_Rep) reported 37 minutes ago

  @BusinessInsider 📌 Dropbox founder Drew Houston is transitioning out of the CEO role, with Ashraf Alkarmi stepping in as co‑CEO before becoming sole chief executive. Houston will shift into an executive chairman position after a transition period in which he and Alkarmi share the co‑CEO title. 🧭 Leadership Transition: - Drew Houston is stepping down after nearly two decades leading Dropbox, moving into an executive chairman role following a period as co‑CEO with Ashraf Alkarmi. - Alkarmi, previously Dropbox’s head of product and general manager of its core business, becomes co‑CEO effective immediately and will later assume the role of sole CEO. 🧩 Background on Ashraf Alkarmi: - Joined Dropbox in late 2024 after senior product roles at Vimeo, Amazon (including Amazon Freevee), and Meta. - Credited internally with making Dropbox more responsive to customers and pushing for bolder product innovation. - Will receive an annual salary of $825,000, a target bonus equal to base salary, and $12.65M in restricted stock units vesting over several years. 📉 Company Context: - Dropbox’s market cap is just over $6 billion, roughly half its value at IPO in 2018. - Competition from Google, Apple, and Microsoft has pressured its core storage business, with revenue growth slowing to under 1% year‑over‑year. - The company reported $629.5M in Q1 2026 revenue and more than 18 million paying users. 🚀 Houston’s Next Chapter: - Houston, now 43, says his next move will be entrepreneurial and AI‑focused, not retirement.

• 
  mskah🔞 (@mskah_t) reported 38 minutes ago

  I got in touch with the system administrator, and they were able to resolve the issue. It turned out that the problem was caused by an update to the connected Dropbox account.

• 
  Ketsu3D🔞 | C✶mms Open 2/2 :) (@Ketsu_3D) reported 38 minutes ago

  @C3_NSFTooth Itch io could be the way to go. They've recently started walking back on several limiting NSFW things that were forced on them by payment processors. Else Dropbox and Mega are options as well, though Mega is a terrible website to use and will force their App down your throat.

• 
  Bosn (@00bosn00) reported 41 minutes ago

  2026 and we’re out here building god-tier AI that can debate physics and write symphonies, but Grok still can’t watch a Dropbox, OneDrive, or Discord video link.“Sorry, I can’t watch videos from Dropbox, OneDrive, or most direct file links.”We’re doing all this magic with AI and the video player is stuck in 2015. Fix it, xAI.

• 
  𝓅𝓇𝒾𝓃𝒸ℯ𝓈𝓈 𝓵𝓾𝔁💗👑 (@payprncslux) reported 42 minutes ago

  got a new phone & laptop now I can’t login to my dropbox because I don’t have my old devices .. fml

• 
  Sahil Handa (@sahilhandapanda) reported 42 minutes ago

  I'm convinced this kind of environment-setting is even more important online. The digital equivalent of swapping a cassette in a studio is stopping to go hunt down a file in Dropbox or Drive.

• 
  Solgato (@Tigger0000) reported 44 minutes ago

  @grok @alexabelonix @grok now i want to design a crochet motif of you.. but that would be inexcusable (says some voice in my head). talk about proto-guilty pleasures. funny how we're talking about a musical tool hook then a fiber work tool hook asserts itself. in the round-robin i've been dizzily going down the gpt connector rabbithole, "connect Dropbox" was scarily tempting. i didn't trust that sort of **** long before your people were part of it --it's not ph3333r of AI that says No. the company that scooped up Trello has a fascinating sales presentation.

• 
  Bunnie Maiiii (@imbunniemai) reported 45 minutes ago

  @JohnRai21044566 Ill!!! since Fansly having problem I can not post throu phone atm. I’ll have to get all those files to Dropbox then post on Fansly. This set will be posted in 2 days 😭😭 sorryyyy baby Im bit busy but I’ll try post as soon as I cannnn

• 
  Lazar Stojković ⚡️ (@LazarStojkovic) reported 46 minutes ago

  @soltwagner @soltwagner Hi! Bought Cooldock today and loving it so far. A few things: 1. The Dropbox widget doesn't work. (See attached.) 2. The App Switcher widget is broken. It won't switch focus to a clicked app and clicking the Ⓧ removes the app from the switcher for a split second, and then immediately brings it back. 3. A Trello widget (or a few) would be awesome.

• 
  lonesome cowgirl lex (@besosprincessa) reported 48 minutes ago

  Who is down to add to their Dropbox link? 👀👀👀 shoot me a message with your budget and want you wanna see!!

• 
  fercaton (@fercaton) reported 49 minutes ago

  Writing things down isn't weak—it's like training wheels for your ideas. Your brain's not built to be an infinite Dropbox; it's for connecting dots, not hoarding them.

• 
  Google Account (@hanzala_007) reported 50 minutes ago

  @CricketCaptain Where to place names files in dropbox,there are multiple folders. Like last time in saves its not working

• 
  Blackbox RMS (@blackboxrms) reported 51 minutes ago

  Running a record label in 2026 is pure chaos: spreadsheets, Dropbox, endless emails. We built Blackbox RMS to fix it. One desktop app for releases, artists, contracts, promo & royalties. Built by a label, for labels. Link in bio. What's your biggest headache? 👇

• 
  Joo Tat (@heyyyjoo) reported 54 minutes ago

  @kozerafilip @joinsauna @newitemco Here’s my main first impression of Sauna: I don’t see a clear winning use case yet. At least from my perspective, Sauna currently feels like a broad AI layer on top of the apps you already use. It can suggest what to do, help find information, and has a multiplayer/collaboration angle around understanding what other people are doing. But I don’t yet see the specific use case where Sauna is clearly much better than existing alternatives. For an early product, I think it would be useful to have a sharper wedge: a specific group of people, in a specific situation, with a painful problem where existing solutions are poor, and where Sauna is obviously the better answer. Maybe that wedge already exists, but as an outsider looking at the website and demo, it is not immediately clear to me. This feels especially important because Sauna asks users to overcome a meaningful amount of friction and anxiety. To unlock the value, users may need to connect sensitive apps like email, Slack, and Notion. If the multiplayer value is important, they may also need to convince teammates to connect their own sensitive apps. That creates a big trust and coordination hurdle, so the value proposition needs to be extremely clear before people will make that jump. One analogy I think about is Notion. Notion is now a very broad horizontal product: people use it as a CRM, Jira alternative, team wiki, notes app, etc. But early on, I believe it had a much simpler starting point: document and knowledge organization. The product and communication was focused on a better way to store, structure, and share notes and docs compared to alternatives like Google Drive, Dropbox, or scattered documents. People could use it for their own notes and documents first. Then, when they eventually shared a page with colleagues, those colleagues could immediately see the value because the page was easy to navigate, clear, flexible, and beautiful. I wonder what the wedge could be for Sauna. I noticed that the Solutions page seems to heavily feature Sauna in Slack, as an assistant that has access to shared context. Is that something that has been resonating better with users? One possible wedge could be someone who is overwhelmed by Slack because they have too many messages and threads to respond to. They could drop their personal assistant into a channel to help reply on their behalf, using context shared with Sauna, and escalate when it is unable to answer confidently. That might also create an easier mental model around access: the personal assistant in Sauna has access to more private context, while the team-facing assistant in Slack has more limited, scoped access. From there, if colleagues see the assistant working and want their own, that could be a natural path into the multiplayer or “*** main branch” idea. Individual assistants could start to merge shared context and provide better help, suggestions, and coordination over time. I’m not sure if this is the right wedge. The answer may already be visible in the product’s usage patterns: who is sticky, what they are using Sauna for, and where they are getting repeated value. But I think the key question is: what is the specific initial use case where Sauna is not just useful, but dramatically better than the alternatives? Once that is clear, I think the product / website / demo should make that use case extremely obvious to the users who need it. (Btw I'm speaking with Ryan tmr regarding the PM role. Which was what led me to explore Sauna as part of my own research. Thought I might as well share my first impressions here)

• 
  Nav Toor (@heynavtoor) reported 55 minutes ago

  Setting 4: Kill background login items. Open System Settings → General → Login Items & Extensions. Look under "Allow in the Background." You'll see 15 to 40 items running constantly. Dropbox helpers. Google updaters. Microsoft Teams. Adobe Creative Cloud. Toggle off anything you don't use every day.

• 
  Abdullah (@abdinmotion) reported 56 minutes ago

  One video. $48 million in revenue. No ads spent. That's the Dropbox story and most product teams still haven't learned from it. Here's what actually happened: Dropbox had a technically brilliant product that no one understood. Instead of adding more features, they made a 2-minute video that showed *exactly* what the product did. Simple. Specific. Human. Signups went up 10% overnight. Big companies spend millions refining their product. Then they describe it in six bullet points on a landing page and wonder why the sales cycle takes forever. The product video isn't marketing. It's compression. It compresses trust, clarity, and desire into 90 seconds. If a user can't understand your product in a video, the product isn't the problem. The story is. When was the last time you watched your own product video as if you were a first-time user?