Dropbox

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Dropbox Outage Chart 03/19/2024 07:50

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Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

  1. Sign in (42%)

    Sign in (42%)

  2. Website Down (42%)

    Website Down (42%)

  3. Errors (17%)

    Errors (17%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesThe Bronx Sign in
United StatesLos Angeles Website Down
United StatesParkton Website Down
FranceRoubaix Website Down
ColombiaBogotá Errors
BrazilSão Paulo Website Down
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • caitcadieux Caitlin Cadieux (@caitcadieux) reported

    @hi_pepper No but it’s kind of broken. I used to send myself PSDs through slack and it just stopped working and procreate support didn’t really help at all. If I save to files and then upload it to Dropbox from there, it works

  • PHlms_ Patrick Holmes (@PHlms_) reported

    @jomsull78 @VodafoneUK Same! I’m working on massive files on a Dropbox server too - it’s killing me🥲

  • oigomusic Consider Me Ancillary (@oigomusic) reported

    @vandukemusic I’ve been having issues with Dropbox Desktop folder sync. This new update needs an update.

  • binyamintoo (((Binyamin))) (@binyamintoo) reported

    @Dropbox I just dragged and dropped a file into the desktop application to upload it to the cloud and it deleted it from the server it was on. This is absolutely not how it should work. How do I make it not do this?

  • questionmar_k_ クレー (@questionmar_k_) reported

    @gremuir @yueko__ By that logic, we shouldn't be using the internet anymore. Like at all. Every time you upload a high-quality image onto dropbox or onto google drive, you produce about 50g worth of carbon footprint. An average email server uses 320kg in a single year.

  • KidmanMakino Keto Sauvè (@KidmanMakino) reported

    @BenChinapen You dissing my Dropbox? It’s user error Ben

  • bladespark S.Park aka. Aidan aka. too many names, oops.🐈 (@bladespark) reported

    P.S. I am NOT organized and if I lost my computer at any given time I'd probably lose something, but I backup in a backup drive, dropbox, and google on a semi-regular basis whenever I think of it, and the partner is setting up a genuine raid-array backup server soon! BACKUP!

  • aditi7233 dit :) (@aditi7233) reported

    @MyRemiAp hi! i was wondering if you still had the sheet music for knock-on effect (k project ost)? the dropbox link in your youtube leads to an error page

  • ItionoBen 💮Ben💮 (@ItionoBen) reported

    They updated the upload page so now I can't upload anything to my team profile, even with the dropbox workaround. Everything I upload goes straight to my profile, ignoring alllll the settings I chose for the upload. How is this website THIS ******* BROKEN.

  • 8x5clPW2 William Woodruff (1.3.6.1.4.1.55738) (@8x5clPW2) reported

    @moyix i got rid of dropbox about a year ago, in favor of just mounting one of my VPSes over `sshfs`. haven't been disappointed so far, although my usecase might be limited enough to not have real problems (always online, mostly text files, etc)

  • Spectre_Sam SpectreSam (@Spectre_Sam) reported

    @pcamp96 @UnraidOfficial Trying to currently get Valheim server and lancache through docker running and I got a vm that has my dropbox for a network access drive. I had them running last night but my cache got full and then invoke the mover and everything broke. I have them working so far today.

  • rayrakp Raka (@rayrakp) reported

    Hey @Dropbox. I don't know if it's just me but lately, I’m unable to access your web. To have access I need to use VPN. I live in Bali, Indonesia. Is there something wrong with Asia server?

  • shadowfactory Bill Krueger (@shadowfactory) reported

    I don’t know how people use Dropbox, it is so damn slow. 😑

  • Bodgerdog Joanna Oliver MBE (@Bodgerdog) reported

    @DropboxSupport My Dropbox had been syncing the same ( I think) 950 files for over 3 weeks. slowing down the whole system and I can't work out what the files are or how to stop it! I have to keep pausing sync but then when it turn on again it just does the same thing. HELP!!!

  • victormayy victor (@victormayy) reported

    @MrBugatti65 @traciafancIub @TatiannaMonae The stock market is rigged, so for popular stocks what goes up will eventually go down, and vice versa. I usually get options on Dropbox & NEO, but that's just me. I did a Put on Gamestop & AMC and made a few hundred.

  • VectorOfBasis vector (BRN 1, AMY 3, LNG 2, LVR 5, SPL 1, NEE 3) (@VectorOfBasis) reported

    @magicianbrain But wait, on the other hand it is a partly solved problem! Dropbox has this feature. You can imagine having it by default on your pc (with or without cloud copies).

  • solarosa Sola Rosa (@solarosa) reported

    Anyone using Dropbox Password Manager? Can't seem to find a video tutorial on the basics of DPM. Any thoughts, thumbs up, thumbs down?

  • DropboxSupport Dropbox Support (@DropboxSupport) reported

    @goodlooksvon Hey there, sorry to hear about that. Can you please DM us a screenshot of what you see when trying to sign in? Were you perhaps recently removed from a Dropbox Business team? Have you submitted a support ticket about this? Let us know!

  • bander_saedi بندر (@bander_saedi) reported

    @Dropbox Hey i have problem with my account i cant login with my mail and password and when i reset the password you tell me my email is s disable

  • rayrakp Raka (@rayrakp) reported

    Hey @DropboxSupport. I don't know if it's just me but lately, I’m unable to access your web. To have access I need to use VPN. I live in Bali, Indonesia. Is there something wrong with Asia server?

  • betsanwellbeing Betsan Corkhill (@betsanwellbeing) reported

    You know that sickening feeling when you go to save something on your computer & find your documents/file folder completely empty. NOTHING ZILCH, every single bit of work/photos vanished😱😱🤢Fortunately been able to recover everything from Dropbox backup. Need a lie down now

  • Laidback_Blue LaidbackBlue (@Laidback_Blue) reported

    @Chase_NL I also like to compare it to for example to services like DropBox. In the beginnen people only used it like a transfer service but nowadays companies use it as their main server.

  • goodlooksvon Digital Trappin’ (@goodlooksvon) reported

    .@Dropbox My account has been disabled. I was able to access it and the next it just say unable to sign in, account is disabled. What could have caused this? It seems ridiculous how my account can just got disable without prior warning.

  • stopyurbehind stopyurbehind (@stopyurbehind) reported

    @mscharliegirl75 Boy if that isn’t the truth. Said tonight when I got home...John is SUCH an ******* sometimes. Hired an IT guy to fix a Dropbox issue my boss created and he wasn’t happy with the outcome, not good enough, like it’s somehow my fault. And then took it out on me.

  • kmf Karl Fischer (@kmf) reported

    I use todo.txt as a todo manager. What are you using? I'm looking for something with a cli client & iOS Shortcuts. Have this with todo.txt but the Dropbox dependency is causing some sync issues for me. Webservice for syncing would be nice. Relooking at @todoist & @rememberthemilk

  • jaybird110127 Jayson Smith (@jaybird110127) reported

    For anyone who uses the Dropbox NVDA addon, is there a version newer than 4.5? I'm having problems with the context menu not opening like it used to, and figure Dropbox has done something to break the addon. @Freakyfwoof @simon818

  • AVERYBAKEDBEANS Damnatio Memoriae (@AVERYBAKEDBEANS) reported

    @Dropbox How can I email someone for help. The chatbot and crowdsourced answer options aren't helping me resolve my issue.

  • straygoat Craig Wright - Tech Writer (@straygoat) reported

    @websmyth @nickparker I use Sync. A client insisted on it years ago as they didn't want contractors using the free dropbox version. I've never had any problems with Sync, although its UI can be a bit clunky too.

  • MushroomMktg Mushroom Marketing & PR (@MushroomMktg) reported

    Really impressed with the support from @DropboxSupport when I had an issue with dropbox links not working on one of my files. Friendly, professional and efficient service - thank you 🌟

  • illogirlly Jane Plain (@illogirlly) reported

    @nomuu__ @OfficialCricut I understand if you're taking up server space but to not have a local option and forcing users to pay to play. It's not moral. Their software is ancient and buggy. Even Dropbox and Google drive are free, up to a certain amount of space, but to count uploads?