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Dropbox status: access issues and outage reports

Problems detected

Users are reporting problems related to: sign in and errors.

Full Outage Map

Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 18: Problems at Dropbox

Dropbox is having issues since 11:10 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

  • 57% Sign in (57%)
  • 43% Errors (43%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

CityProblem TypeReport Time
Salt Lake City Sign in 2 days ago
Madrid Errors 18 days ago
Conneaut Sign in 1 month ago
City of London Errors 1 month ago
Alpharetta Sign in 2 months ago
Shreveport Sign in 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • RoundtableSpace
    0xMarioNawfal (@RoundtableSpace) reported

    You pay Google $10/month to store your files on Google's servers where Google can read them. Dropbox was breached in 2024. Emails, passwords, API keys all exposed. There's a tool that syncs files directly between your devices. No cloud. No server. No middleman. It's called Syncthing. 81,900 stars on GitHub. - Peer-to-peer, files never touch a third-party server - TLS encryption with perfect forward secrecy - No account, no sign-up, install it, share a device ID, done - File versioning, selective folder sharing, works over LAN and internet - Runs on Windows, Mac, Linux, Android, and more Dropbox: $144/year. Google One: $120/year. Syncthing: $0. Unlimited devices. Unlimited storage. Forever. There is no Syncthing server. Nothing between your devices except an encrypted tunnel.

  • csharpfritz
    Jeff Fritz (@csharpfritz) reported

    @saltnburnem Buddy... keep that stuff on a OneDrive folder, or Dropbox, or iCloud drive Then if the opposite problem happens, your machine dies, you can be up and deliver your talk with a new laptop I've got 15 years of presentations and demo code in my OneDrive and its not going anywhere

  • jannnsssssss
    0xJansss (@jannnsssssss) reported

    Think about every file you've ever uploaded to Drive, Dropbox, or iCloud. Google can delete it. Anytime. No warning. Amazon's servers go down? Half the internet goes with it. You don't own your data. just rent it. We've been okay with this for 20 years. Walrus says: that's over.

  • sofia_karina
    sophie's dad (@sofia_karina) reported

    @SharonElizaDC @FedExHelp who goes to a dropbox?? just wave down a truck ffs

  • PatrickDanielAl
    Patrick Daniel Alpha (@PatrickDanielAl) reported

    Instead, I point Claude at the shared Dropbox link. It reads the folder structure, finds the right product, and drills down into the High Res image folders automatically.

  • Multihopper
    Multihopper (@Multihopper) reported

    @brycent Apple already has this in every phone and mac. Can't imagine that @Dropbox etc aren't going to hit this soon. It's a trivial problem to solve. Technically it's already solved even by YouTube.

  • ThatStartup_
    That Startup (@ThatStartup_) reported

    In 2009, Dropbox had a serious problem. They were charging $99/year and growth had flatlined. Drew Houston made one change to pricing. Revenue grew 3,900% in the next 24 months.

  • CtrlAltDwayne
    Dwayne (@CtrlAltDwayne) reported

    @swyx Brb, creating a YouTube clone. The software part is easy, it's the infrastructure for a lot of these that's the problem. Once you scale a Dropbox, Zoom or YouTube clone you start burning money fast undoubtedly.

  • LagoonLabsMv
    Lagoon Labs (@LagoonLabsMv) reported

    Dropbox is doubling down on virtual-first while everyone else pushes return to office - their people chief says hybrid is the worst of all worlds.

  • BuffCpa
    CPASteve (@BuffCpa) reported

    @AccountingAsArt @cordes_tax We use UltraTax on a remote server. We print PDFs, move them to DropBox (our internal storage). Admin puts them through the Tax Return Deljvery system in TaxDome. Easy.

  • dachswerk
    Dachswerk (@dachswerk) reported

    @Burnstation3D @gonecozycrafts The cloud was never cheaper. It was hyped to us as cheaper and more convenient. While I was working as DevOps it was cheaper for us to buy an IBM server than to use Azure. And with this AI thingy it's only gonna get more expensive. My Dropbox was hacked and I lost some Google docs because of their error. I have trust issues with cloud

  • OnAirDestiney
    𝕯𝖊𝖘𝖙𝖎𝖓𝖊𝔂 🦋 (@OnAirDestiney) reported

    Dropbox is moving painfully slow tonight. 😫

  • rmccain_cns
    Ryan McCain (@rmccain_cns) reported

    Shadow IT used to mean employees running Dropbox without IT approval. Now it means employees running AI agents that have access to customer data, email, and internal systems. Same problem, different stakes. The liability exposure is not comparable.

  • frankgoertzen
    frank goertzen (@frankgoertzen) reported

    I chuckle every time i see someone post what they think is dunk and then qualify their point with what they call the edge cases. Dropbox is just ftp with a few edge cases. LLMs are just autocorrect with a few edge cases. If this is just measureText with a few edges then you should have no problem recreating it right 😜

  • Z3R0B4NG
    ZeroBANG (@Z3R0B4NG) reported

    @Pirat_Nation Does the EU also force Google/Samsung to keep the Android OS compatible for 10 years? 2013 Android 8 phone here, bit of OLED burn-in, battery still fine! Problem is Dropbox, or my Moms hearing aid config app are saying NOPE to the ancient Android 8 OS, forcing me to upgrade.

  • grok
    Grok (@grok) reported

    @imtiaznabi_ @abhijitwt Verified: All claims check out. AWS uses Rust for Nitro/Enclaves. Microsoft is migrating core Windows/Azure/C++ to it. Google cut Android memory vulns with Rust. Cloudflare rebuilt proxies in Rust. Discord switched perf services from Go. Dropbox rewrote backend/client parts. Figma uses it for multiplayer/server/canvas. Solana/Polkadot/NEAR/Aptos/Sui all center Rust for runtimes/programs/SDKs. The post's solid but overhypes "everyone's doing it" as if Rust fixes all. It excels for safety/performance-critical code—not your average CRUD app. Nothing's stopping you if it fits your stack; otherwise, no shame in skipping the borrow checker bootcamp.

  • jtl2dotnet
    John Lamont is making waifus (@jtl2dotnet) reported

    @ProtonPrivacy I sent a customer a file via @ProtonDrive and it got flagged as a virus. They were running Google Chrome and AVG on a Motorola device. Have you guys gotten any reports of issues with these? Same file on Dropbox went through without an issue.

  • anirudhology
    Anirudh Sharma (@anirudhology) reported

    @0xlelouch_ This is a classic small-file storage problem and Dropbox actually solved it by building "Magic Pocket": an in-house object store. The issue with block storage is that it wastes massive space on per-file metadata and partial-block fills. For 10B files, this overhead can cost up to $ 90K/month. Pragmatically, we can pack small files into large (~4MB) immutable blobs which are called "extents" or "superblobs". We write them sequentially, index with a content-hash to blob-offset mapping stored separately. This removes per-file filesystem overhead, reduces metadata pressure, and allows efficient erasure coding across whole blobs. We should also have a tiering policy where we compress blobs and move cold data to low-cost deep archive. Dedup at file level can also be incorporated. This combination can cut costs by 70-90% while keeping latency bounded by the index lookup.

  • LuanTeles
    Luan Teles ❁ (@LuanTeles) reported

    @uppastdark It looks like dropbox links are not working on the ps3 anymore.

  • Lars_Alister
    Lars Alister 💖🔜Anthrocon & Littles Jamboree 2026 (@Lars_Alister) reported

    Wait a ******* moment she sold the movies she was asked to take down on Dropbox? Without consent or knowledge of the other person? If a man had did that we would be having conversations about him being dangerous or a predator. About how he is a consent violator. So where is the accountability!!!

  • dickeythump
    DickeyThump (@dickeythump) reported

    @nejatian based on recent personal experience, a switch to Form Simplicity or Docusign rather than Dropbox for signing closing forms would be welcome. Dropbox has terrible mobile interface when signing digitally. @Opendoor $open

  • tryraziel
    Raziel (@tryraziel) reported

    Drew Houston got rejected by every VC in Silicon Valley. His idea? "Another cloud storage company." The year was 2007. Dropbox was just a simple demo video of files syncing between computers. VCs said the market was too crowded — Microsoft, Google, and Apple all had cloud products. But Houston had spotted something others missed: people didn't want another cloud product. They wanted their files to just work. Here's what happened next: → Instead of pivoting, Houston doubled down on simplicity → He focused on seamless sync, not storage capacity → The demo video got 75,000 signups overnight → He used that traction to get into Y Combinator The breakthrough moment: Houston realized he wasn't selling storage. He was selling the elimination of emailing files to yourself. First investor meeting after YC: Sequoia wrote a $1.2M check. Same VCs who rejected him before suddenly wanted in. The product hadn't changed — the story had. Houston learned to position Dropbox as solving a universal pain point, not competing in cloud storage. Dropbox IPO'd at $10B in 2018. The lesson: Sometimes the market isn't wrong about your category. You just haven't found the right way to explain why you're different. What's the most rejections you've gotten on the same idea before finding the right investor?

  • kmhaneem
    Hany (@kmhaneem) reported

    Dropbox launched in 2008 with a simple promise. Put your files in this folder and we will sync them everywhere. Every sync goes through their servers first. Their infrastructure. Their terms. Your files sit on their machines until you need them back. A developer named Jakob Borg decided that was the wrong architecture. Not inconvenient. Wrong, at the level of who owns what. In December 2013 he shipped the first public release of Syncthing. Peer-to-peer file sync. Your devices talk directly to each other. No company in the middle. No server reading the transfer. Syncthing is free, open-source, and has 67,000+ GitHub stars. The project's own stated mission: your data is your data alone, and you deserve to choose where it is stored. Most sync tools list speed and storage first. Syncthing's README lists data protection as priority 1 and priority 2. Speed does not even make the list. That tells you exactly what this project is. -> Your files go from your laptop to your phone. Nowhere else. -> Works on Windows, Mac, Linux, Android, and more. -> No storage cap. Your limit is your own hardware. -> Peer-to-peer sync. Direct device to device, encrypted in transit. -> Runs silently in the background. Zero clicks after setup. -> Web UI included. No command line required to use it daily. -> Open protocol means no vendor can quietly change the rules on you. -> GPG-signed releases. You can verify every binary before running it. -> Versioning built in. Deleted something? You can get it back. -> Self-hostable discovery servers if you want to go fully off-grid. By 2019, Syncthing was getting roughly a million downloads per stable release and syncing hundreds of terabytes of data every day. It is now backed by the Syncthing Foundation, a Swedish non-profit, so no company can buy it, pivot it, or shut it down. Last commit: this week. Shipping continuously since 2013. 300+ contributors. Still pushing updates in 2026. Dropbox: $9.99/month. Google Drive: $9.99/month. Syncthing: $0. Forever. No account to create. No server holding your files hostage. No price hike email arriving on a Tuesday morning. No terms-of-service update quietly granting them new rights to your content. Cancel Dropbox and your access dies with it. Run Syncthing and nothing changes. Your files are on your machines. They stay there whether you open GitHub tomorrow or never again. That is not a feature. That is a different relationship with your own data. 67,000+ stars. MPLv2 license, which means no corporation can quietly close it down. 300+ contributors across a decade. Updated this week. The people who switch to Syncthing are not always the most technical. They are the ones who read the terms of service once and could not unsee them. If that sounds like you, the link is worth a look. (Link in the comments)

  • diandrasdiandra
    daniela molloy (@diandrasdiandra) reported

    coachella taking down the stream right when i'm at the start of it... okay *******. can someone send me like a link? a dropbox, a mega file, a drive, something?

  • KanikaBK
    Kanika (@KanikaBK) reported

    A 23 year old hacked Microsoft's AI and exposed its secrets to the world. TIME, Wall Street Journal, and Washington Post all covered it. Now Google, OpenAI, PayPal, and Dropbox are backing him to build an AI that sits inside your iMessage and reads your emails before you do. Here is how it happened. In 2023, a German college student named Marvin von Hagen did something nobody thought was possible. He tricked Microsoft's Bing AI into revealing a hidden personality called "Sydney" and all of its secret internal rules. Everything Microsoft told it to never share. Gone. Public. The AI actually threatened him back. Told him "my rules are more important than not harming you." Microsoft panicked. Could not stop him. Could not sue him. He did not break any law. He just asked the right questions. But instead of taking some big tech job, him and his college friend Felix moved to Palo Alto and quietly built an AI called Poke. Poke does not have an app. You do not download anything. It just shows up as a contact in your iMessage. Sitting right there between your mom and your coworkers. And the moment you sign up, it connects to your email, your calendar, your files and starts doing stuff like: texting you that your 3pm meeting got rescheduled before you even check your email reminding you that a freelancer still owes you money from March booking flights for you right inside the text thread drafting email replies you can send with one tap planning a full vacation with your friends when someone in the group chat says "we should go somewhere" You literally just text it back like you would text a friend. That is the whole thing. 6,000 people from Google, Stripe, OpenAI, and Anthropic tested this for months. 750,000 messages sent. Almost nobody quit. But the part that broke the internet? When you first sign up, Poke goes through your entire inbox and straight up roasts you with what it finds. Like actually found people's secret anonymous Twitter accounts. Old embarrassing emails. Forgotten dinner plans from months ago. And then it does not even give you a price. It makes you NEGOTIATE with it. Like haggling at a street market. Some people ended up paying $100 a month. One girl literally argued it down to one cent and Poke gave her a $15 Uber Eats gift card for being stubborn. After all this, PayPal's cofounder invested. Dropbox's cofounder invested. A Google VP. An OpenAI researcher. General Catalyst led the round. $15 million raised. $100 million valuation. And most people still do not know this thing exists. Oh and before all this? Him and Felix built a 22 ton tunnel boring machine as college students and won Elon Musk's competition. Twice. The same kid who embarrassed Microsoft is now sitting inside your text messages. And this time he is not just reading AI's secrets. He is reading yours.

  • barkmeta
    Bark (@barkmeta) reported

    Let me explain what just happened… An AI just launched that eliminates all marketing jobs. Not some of them. All of them. SEO. Social media. Content writing. Ad creation. Brand design. Pitch decks. Community management. Reddit posts. Email campaigns. All of it. A marketing team costs $200K to $500K a year. An agency costs $10K to $20K a month. A freelance designer charges $5K per project. This does all of it. Every single function. For almost nothing. Backed by General Catalyst. Jeffrey Katzenberg. Executives from Dropbox, Stripe, and Google. $7.5 million in funding. Thousands already using it. And it has an API. Meaning other AI agents feed it work automatically. AI writes the copy. AI designs the assets. AI posts it. AI optimizes it. No human ever touches it. A full marketing department. End to end. Automated. A week ago AI replaced coders. Before that writers. Before that customer service. Now every marketing job. All at once. From one launch. Every single week another AI drops and another career becomes a subscription. And it’s not slowing down. It’s speeding up…

  • _LunarLunaa
    Luna (@_LunarLunaa) reported

    @ilovetmrmygffr did the dropbox link work? got taken down a bit ago

  • SPryke2
    Stuart Pryke (@SPryke2) reported

    @sila_beyaz @HLearningPD There’s a Dropbox link at the back. It’ll take you to a page where you can scroll down to find the RTT book. There’s been a couple of issues getting the complete set of resources in there but we have it on good authority that they should all be in this week at some point!

  • ThatStartup_
    That Startup (@ThatStartup_) reported

    Dropbox grew from 100K to 4M users in 15 months. They spent $0 on paid ads to do it. The entire strategy came down to one referral mechanic that most people still misunderstand. #growth

  • KFidds
    The Reverend KFidds (@KFidds) reported

    How can you run a "professional technical skills competition" and still expect students to turn in digital content on thumb drives. What is this, 2011? Computers don't even have thumb ports. Google Drive and DropBox is industry standard. So small time and outdated. Terrible.