Dropbox status: access issues and outage reports
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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
Problems in the last 24 hours
The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Dropbox. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Dropbox users through our website.
- Errors (50%)
- Sign in (38%)
- Website Down (13%)
Live Outage Map
The most recent Dropbox outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Sign in | 1 day ago |
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Errors | 28 days ago |
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Website Down | 28 days ago |
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Errors | 28 days ago |
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Sign in | 1 month ago |
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Errors | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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JLemmens (@JLemmens_) reported@mrsgcomics Onedrive honestly was the best one of the filesyncing services I've used over the time but don't rely on that alone if **** hits the fan. Dropbox (2expensive), Mega (2sluggish), Idrive (obsolete), Gdrive (risky+slow unless you use that app but even then), haven't tried Proton.
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Erlendur (@erlendur) reported@DropboxSupport Web is fine (Firefox on Mac); for me it is your app on iPhone that is broken - no photos upload to Camera Uploads. Error is "some photos couldn't be uploaded". I retry and it is the same.
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Kuramichan (@Kuramichan7) reported@DropboxSupport I tried both on every browser AND the app on phone. It just gives me errors when I try to delete anything or upload anything. It's a problem on YOUR end, please fix it. I was able to upload stuff just a few moments ago until this issue started!
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Ryan Peterman (@ryanlpeterman) reportedTop 3 takeaways from my conversation with @jamesacowling (CTO of Convex, former Senior Principal at Dropbox): 1) Career advice for the AI era - His take was that software isn’t about syntax or algorithms. It’s all about conceptualizing problems and coming up with clean solutions for them. And to build that muscle takes experience. He urged that people shouldn’t stop exercising that muscle or you’ll atrophy be left behind. Use AI but also make sure you aren’t being passive in your learning. The other major point he had was that using Claude Code isn’t that hard if you are a good engineer. The value isn’t in memorizing the details and learning all the latest AI tools. The important part is building things and solving problems that matter. He said you should just ignore Twitter for the most part and focus on what actually matters. 2) Fixing broken team incentives - The problem we discussed is when a team’s identity, mission and name all revolve around a system they own. What happens is these teams end up trying to protect the system rather than doing what is best for the company. The example fix James gave is when he was at Dropbox, he worked on a huge migration to move off of AWS. The resulting team was named after the system they built. He went out of his way to rename the team the “Storage team” instead. The reason this was so important is he felt that the direction of the team should be oriented around the problem they are solving for the company. Otherwise, imagine if moving back to AWS turns out to be better for the business. The team named after the existing system would have natural incentive to battle doing the right thing. He called this phenomenon “system bias” 3) Simple systems are the goal - To the untrained eye, simple systems can seem obvious but actually designing simple systems is much harder than building complex ones. And the key James mentioned is that simplicity reduces operational burden. Simple systems are easier to keep running and debug when they break. I asked him for a concrete example and he shared how Dropbox managed the metadata for where files are actually stored. All they did was have a cluster of 1000 MySQL nodes that stored the block ID and its location. Many people would say it wasn’t sophisticated but all the alternative proposals would ruin observability and simplicity of querying this data. The idea of complexity being incentivized in larger tech companies frustrated him. To him, the goal is to solve the problem not to check off the box for complexity.
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Orewin1990.bsky.social (@Yoshiwi2) reportedOkay, I think I've settled for an idea. I'll probably create an Dropbox account and upload all NSFW stuff there. Everyone who's interested in getting a link, once it's there, drop an comment down here. Won't be free tho. Around 10ish € a month
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️️️️️️diego 🌐 (@xdxego) reportedofc when i need to deliver something to a client dropbox is down
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David Tereba (@dawedeveloper) reported@terryaidev @MihariOyama Your dropbox issue might be resolved, TesterBuddy is a platform where devs list their betas and chat with testers directly.
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Kuramichan (@Kuramichan7) reportedIs dropbox not working for anyone atm? I was JUST uploading some files and now it won't let me anymore, it keeps ending in "upload failed". It won't even let me delete folders either, it just gets stuck on a stupid endless spinning wheel or whatever. ******* hate this **** man
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Thomas Oomens (@HonestDevIO) reportedDrew Houston stepping down as Dropbox CEO. 314 comments on HN, most reading like a eulogy. Cloud storage went from 'this changes everything' to 'it's just a folder' in about a decade. The moment Google bundled Drive for free, the moat was gone. What's the modern equivalent — something we think is defensible today that'll be commoditized by 2030?
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brett goldstein (@thatguybg) reportedclean but slow founder announcement video - lighting is really nice - music matches minimalist energy - glad to see the founder making this announcement but - waits WAYYY too long (til 1:24) to say what they're announcing. longest I've seen. - too much time on a problem everyone already gets - missed op animating visuals over hand gestures when explaining stuff - visuals way too small - captions are hard to read / too long - opening is a little awk - spenser sounds very nice when he says the first line, then drops the f bomb - script needs to be tightened up a ton - end kinda trails off and no CTA lots of people try this "breaking the third wall" opener where you show some authentic conversation preparing for a take, but a lot of folks mess up trying to fake it. dropbox had a bad one and this is similar. length is the killer with this. at 25k impressions, I'd be surprised if more than 100 people actually watched through to when he actually says what the product is. think this could have been a 5/5 if it was shorter, more to the point, and a really good animator worked with the script to animate things around spenser as he spoke.
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Gretchen Casey (@SheWhoCarries) reported@Dropbox Ending Formswift? Say it ain't so. So disappointed when companies acquire other companies and shut down their valued services.
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Boris Gostroverhov (@gostroverhov) reportedLet me add my own perspective: this reminds me of the Dropbox story. Before Dropbox, there were already dozens of similar solutions, but they didn’t solve the users’ problem completely or in the way users actually wanted.
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𝓅𝓇𝒾𝓃𝒸ℯ𝓈𝓈 𝓵𝓾𝔁💗👑 (@payprncslux) reportedgot a new phone & laptop now I can’t login to my dropbox because I don’t have my old devices .. fml
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Lagoon Labs (@LagoonLabsMv) reportedDropbox founder Drew Houston is stepping down as CEO, moving to executive chairman. Stock dropped 2.3% on the news. His next move? He's eyeing the AI space - 'credit card alerts for my Cursor token spend.'
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Yaroslav (@yarslav) reportedthis post has been up for just about a day > 10+ leads for long-term packaging work > almost 200 new followers > impressions up across the whole account yet I declined every single lead I've never worked on a per-project basis, always valued long-term relationships but recently I decided to make it even more exclusive I keep the number of channels i work with deliberately VERY small so each one gets my full strategic attention but no matter how selective I am, this type of work has a ceiling I can only work with so many channels at once so I started building something bigger, that is beyond my time and solves a real problem all creators face youtube has become a real industry, with creators running teams of 5, 10, 15+ people but the tools haven't caught up everyone's still spreading their production across notion, slack, drive/dropbox, frame, and more tools just to run their channels because nothing was built specifically for youtube production until now. @feedzyio
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ぱんじろう(・ー・)? (@CopenPanjiro) reportedOn Essentials plan. Ticket #26375062 top support evades the core issue by vaguely blaming my PC environment. I've already verified registry & OS. Stop dismissing verified technical logs and escalate this bug to the dev engineering team now. @DropboxSupport
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Isha (@VISportsTalk) reported@Dropbox Is your website down? Can't create new folders. Is everyone getting this error?
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How To AI (@HowToAI_) reportedGoogle, Dropbox, and Apple are in trouble.. Someone open-source a tool that gives you unlimited cloud storage for free by using Telegram as the backend. Just log in with your Telegram ID and start uploading. → UNLIMITED storage → NO file size limits → NO subscription → NO credit card → Login in 3 seconds Google charges $120/year for 2TB. Dropbox charges $144. Apple charges $120. Telegram has been giving away infinity this whole time and you didn't know. Nobody can shut this down. 100% Open Source.
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Anuroop Kumar (@anuroopk4u) reported@jasonlk I remember as a teen, Dropbox set the standard. It was Dropbox, AirBnB, and Uber - as these “new economy” startups that were changing the world. Frankly speaking, Google Drive just started to do more for me and integrated easier sharing down the road. There was no value add I was getting from Dropbox once storage got commoditized.
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Patrick Daniel Alpha (@PatrickDanielAl) reportedInstead, I point Claude at the shared Dropbox link. It reads the folder structure, finds the right product, and drills down into the High Res image folders automatically.
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GRETA (@Greta__ai) reportedWe added Asset Manager to Greta. You're building an ecommerce app: product images, demo videos, docs, case studies. Before: Upload images to Cloudinary, videos to S3, docs to Dropbox, links scattered everywhere. One breaks, and you're scrambling through three different services trying to find the original. Now: Upload once in Greta. Reuse assets across all your projects, with everything centralized. No external services. No broken links. No context switching between five different platforms while you're trying to ship. That's smoother. That's what actually building feels like. 50 MB per file. Images auto-compress.
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Jeff Preshing (@preshing) reportedWhat's the point of using smarter models if "smarter" means 10% better at finding obscure bugs and having a sassy attitude? Most of the true productivity gains that coding agents have to offer, which are finite, can be obtained using open-weight models for literally 1/100 of the price. The catch is that you actually need to understand the code you are working on. At the same time, I still think there's a viable business serving proprietary models. People are willing to pay for Dropbox even though FTP is free, and it's nice to throw a tough problem at a stronger model occasionally (if intellectual property limitations allow it). Plus, there's a whole frontier productizing this stuff. Unfortunately, Anthropic is currently in the business of spreading tall tales about future improvements, then shaking down enterprise customers. Most of it is based on 2010s LessWrong posts full of category errors, some of which I remember reading back in those days. And their recent hostility toward users in the name of safety is a result of the same ideological recklessness.
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Naughty kayla🤤💦 (@Naughtykayla127) reportedBored and horny 🥺 who is down for my Dropbox and ft Discount price 🤭#jacksonvillemeets #904freaks #jaxfreaks
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David Elliott (Author DG Elliott) (@dgelliott00) reported@mnsibley "Dropbox issues" was always a plausible excuse for me. Best part of being retired: nobody says "I'll put it in the Dataroom for you..." One time I renamed my colleague's trash can "Dataroom" on her desktop. My work load decreased 20%.
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Smol (@SmolMacApp) reportedEmail attachment limits aren’t small. Your files are big. There’s a difference, and the fix is usually 10 seconds, not a Dropbox link.
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Chuck Thies (@ChuckThies) reportedApples to oranges. 2024 was not a mayoral election. The best comparison is 2022/2026. Last week, mail/dropbox performance was down about 15% as compared to the 2022 primary.
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Bosn (@00bosn00) reported2026 and we’re out here building god-tier AI that can debate physics and write symphonies, but Grok still can’t watch a Dropbox, OneDrive, or Discord video link.“Sorry, I can’t watch videos from Dropbox, OneDrive, or most direct file links.”We’re doing all this magic with AI and the video player is stuck in 2015. Fix it, xAI.
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m ⋆。°✩ (@ascaIons) reportedabsolute least favourite part of term 3 at work is students appearing at the info desk all stressed bc they’ve left it till the last minute to submit their final assignment and are now having problems with dropbox and turnitin and expect me to fix it in less then 10 mins
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hani (@fuergnani) reportedI got greedy … if there’re kind sisters who would take the trouble to put the full video on a mega link, dropbox or naver mybox maybe??? 🥹
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Detroit Media Magazine (@detroitmediamag) reported@DropboxSupport I don't know who's running this page but you need to fix the glitch that is going on with your latest update. My Dropbox app worked just fine up until your latest update which was about three or four days ago. Maybe even two days ago. I heavily rely on your services and I need access to my account ASAP. There is nothing but a black screen when I open up my Dropbox app hopefully somebody can get back to me with this problem and hopefully one of your technicians gets to work on your end.