Dropbox status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

• Errors (50%)
• Sign in (38%)
• Website Down (13%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

City	Problem Type	Report Time
Paramaribo	Errors	19 days ago
Bogotá	Website Down	19 days ago
Auxerre	Errors	19 days ago
Salt Lake City	Sign in	21 days ago
Madrid	Errors	1 month ago
Conneaut	Sign in	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ashley Mathieu (@ashmath34) reported 1 minute ago

  @DropboxSupport @Kuramichan7 having the same issue — can't create new folders, can't delete folders, can't rename folders, can't upload. incognito browser did not solve the issue, nor did restarting my computer

• 
  Pageform (@ThePageform) reported 3 minutes ago

  Dropbox is where deals go to die. Investors open your “data room.” It’s a shared folder named “My Data Room” with 34 subfolders and zero logic. They close it in 8 seconds. You never know they were there. No analytics. No structure. No story. That’s the problem we built @ThePageform to fix.

• 
  Pato (@pvicens_) reported 3 minutes ago

  @ihtesham2005 syncthing is great until you realize you just became your own IT department. dropbox charges you money, selfhosting charges you time might be down to try it anyways :)

• 
  RealHD (@Purified_HD) reported 10 minutes ago

  Update: I was able to get the download link the mod was using to pull the .exe on launch taken down through Dropbox. It won't stay down for long, but it throws a wrench in their operation for now.

• 
  divyansh tiwari (@DivyanshT91162) reported 15 minutes ago

  The craziest part? Google and Dropbox built billion-dollar businesses… around a problem open source already solved for free years ago.

• 
  Simple American News 🗞️ (@TSimpleAmerican) reported 16 minutes ago

  Dropbox CEO Drew Houston is stepping down after 19 years, with chief product officer Ashraf Alkarmi being promoted, per CNBC

• 
  𝖆𝖍𝖒𝖎𝖗 (@calhalt98) reported 16 minutes ago

  @liabynight Lmk if you ever make a Dropbox, I’d be down to get it

• 
  Brent Lollis (@BLollis) reported 16 minutes ago

  @maebatsu @wimmiebear Is there a new link for this version? The Dropbox and Google drive ones are not working for me

• 
  Nav Toor (@heynavtoor) reported 17 minutes ago

  Open your bank statement right now. Count every subscription. Netflix. Spotify. ChatGPT Plus. Claude. Adobe. Apple One. Disney+. iCloud. YouTube Premium. Audible. NYT. Dropbox. Notion. Gym. Dating app. A 2026 study found the average American spends $219 a month on subscriptions. That is $2,628 a year. But they estimate they spend $86 a month. 74% of people admit they have forgotten about a recurring charge. 42% are currently paying for a subscription they have stopped using. A Portuguese developer named Miguel Ribeiro got tired of bleeding money to forgotten subscriptions. He lives in Berlin and works as a senior frontend engineer at eBay Kleinanzeigen by day. At night he tried Billbot and a bunch of paid web apps. None of them worked. Some of them charged him a monthly fee to track his monthly fees. So in October 2023 he wrote his own. The repo today: → 7,922 stars → 365 forks → GPL-3.0 licensed → Pushed last week → 69 followers on the founder's profile It is called Wallos. You self-host it. It tracks every subscription, every renewal date, every category, every currency, and shows you the actual number on one screen. Here is the wildest part: The subscription companies designed the system this way on purpose. 72% of people set everything to auto-pay because the checkout flow defaults to it. Cancellation pages are buried 5 clicks deep. Some require a phone call during business hours. A 2022 FTC report called this "dark patterns" and Adobe is paying $150 million in a settlement for hiding cancellation fees this exact way. Miguel did not raise venture capital. He did not write a Medium post. He did not go on a podcast. He shipped one PHP app from his apartment in Berlin and now thousands of people use it to claw back hundreds of dollars a year. The honest part: It needs a tiny server (a $5 Raspberry Pi works). You have to enter subscriptions yourself, it does not auto-detect from your bank. The UI is functional, not gorgeous. The author still works a day job and ships updates in his spare time. Berlin. One developer. The companies that auto-charge you forever finally have an enemy.

• 
  avrl ☘ (@avrldotdev) reported 18 minutes ago

  3. The Sync Engine (Watcher) The Dropbox client uses a "File System Observer" Local Side: It detects a change as you hit Ctrl+S. Server Side: It uses a "Long Polling"/"HTTP/2 Stream" connection. The server keeps a connection open to your phone/laptop. As the metadata changes in the DB, the server "pokes" the other devices to start fetching the new blocks.

• 
  Molly O’Shea (@MollySOShea) reported 18 minutes ago

  BREAKING: Merge Launches ‘Agent Handler’ Control AI Access, Tokenmaxxed $$$ Bills, & Stop Mass Data Leaks "We don't trust agents" "The second you connect it to tools, that's where everything goes wrong." OpenAI. Perplexity. Netflix. Uber. Mistral. Dropbox. JPMorgan.. all quietly run on @merge_api Co-Founders CEO @Shensi Ding & CTO @GilFeig dive into it all We cover: - MASSIVE AI Security scares are just starting - Tokenmaxxing bills - Agent Handler - Gateway routing - Winning enterprise logos - The SaaSpocalypse 𝐓𝐈𝐌𝐄𝐒𝐓𝐀𝐌𝐏𝐒 (00:00) Shensi Ding & Gil Feig, Co-Founders at Merge (01:04) Three products. One big bet (03:20) How Merge made the AI pivot (04:42) The Classic Innovator’s Dilemma (05:58) Building culture around AI (07:10) The leverage nobody’s talking about (08:52) Codex vs Claude Code (09:15) The scale nobody knew about (09:47) SaaS, Finance, and the Biggest AI Labs (10:46) Why AI companies buy differently (12:04) What AI sales actually looks like (13:04) The Fastest sales cycles in the market (14:35) Why is Cybersecurity broken (15:59) Merge's solution to agent security (19:16) Mythos, Wiz, and the GitHub Hack (22:34) 1,000 Bot signups in one hour (23:23) Real reason companies pay ransom to hackers (25:43) The State of AI Infrastructure Costs (26:41) Internal AI Governance is the next big problem (29:28) Most Popular Integrations on Merge (30:54) Big Giants are planning big moves (31:54) What does Salesforce going headless exactly mean (33:41) Agents don’t need a UI anymore (36:59) Can this AI generation actually adapt (38:25) What Merge looks for in talent (41:25) The SaaSpocalypse is real (45:03) Are AI valuations actually insane? (47:11) How Merge landed OpenAI, Perplexity, Netflix & Uber (49:02) The Metrics that actually drive the business (49:58) Biggest misconceptions in tech right now (51:55) The market is finally catching up to Merge

• 
  Boris Gostroverhov (@gostroverhov) reported 21 minutes ago

  Let me add my own perspective: this reminds me of the Dropbox story. Before Dropbox, there were already dozens of similar solutions, but they didn’t solve the users’ problem completely or in the way users actually wanted.

• 
  obtuse goose (@abelianraisin) reported 21 minutes ago

  @suchenzang Entire value prop is doing a lot of heavy lifting here everything gcp/aws/azure does can effectively be done in a budget manner by its customers. Dropbox storage similarly (granted it's market cap is way down but still it is a viable business) I have no dog in this fight fwiw

• 
  Joachim Voth (@joachim_voth) reported 25 minutes ago

  @DropboxSupport u will just tell me its my problem, i should reinstall - which i did N times. selective sync is totally broken. i select 8 folders and u r on "syncing 450,000 files! 125 days to go!" how stupid does it get?

• 
  alt guy (@0xAlternateGuy) reported 28 minutes ago

  @antirez quite suspicious this happens immediately after the Dropbox CEO steps down…

• 
  Bosn (@00bosn00) reported 29 minutes ago

  2026 and we’re out here building god-tier AI that can debate physics and write symphonies, but Grok still can’t watch a Dropbox, OneDrive, or Discord video link.“Sorry, I can’t watch videos from Dropbox, OneDrive, or most direct file links.”We’re doing all this magic with AI and the video player is stuck in 2015. Fix it, xAI.

• 
  america is an embarrassment🖕🏻🧊 (@abadlittlevibe) reported 30 minutes ago

  @DaddyAndJaxson @kdriley05 Whelp you've got the Dropbox login...do what you need to do ¯⁠\⁠_⁠(⁠ツ⁠)⁠_⁠/⁠¯

• 
  Glitch Truth (@glitchtruth) reported 31 minutes ago

  the bottleneck is OSC 52 only forwards text, not image bytes. workaround most people land on: screenshot to a synced folder (Dropbox/iCloud) and reference the path, or scp it over before pasting. iTerm2's imgcat works the other direction but not for input. real fix would need a custom escape sequence nobody's shipped yet.

• 
  Raziel (@tryraziel) reported 32 minutes ago

  Drew Houston got rejected by every major VC in Silicon Valley before Dropbox became worth $10B. His story shows why persistence beats perfection. 2007: Houston demos file syncing to VCs. The response was brutal: → "This already exists" → "Google will just build this" → "Not a big enough market" One VC told him: "Why would anyone pay for storage when it's getting cheaper every day?" Houston's mistake: He was pitching technology, not the problem it solved. The pivot moment came when he made a simple 4-minute demo video showing Dropbox in action. No technical jargon. Just: drag file here, access it anywhere. The video hit the front page of Digg. 75,000 signups overnight. Suddenly VCs were calling him. Sequoia led his Series A. The same firm that initially passed. The lesson: VCs don't invest in features — they invest in problems worth solving. Houston learned to sell the pain point (lost files, USB drives, email attachments) before selling the solution. Today Dropbox has 700M+ users and went public at a $9B valuation. The rejections weren't about the product. They were about the pitch. What's the biggest lesson you've learned from getting rejected?

• 
  11B_geek_w_gun (@11B_GWG) reported 34 minutes ago

  @wtfcetialpha5 @sarahadams @Dropbox I'd argue a self-hosted ssh server and DDNS service is more "free" depending on your technical ability to setup. But there are advantages to Proton Drive. Both are viable solutions.

• 
  GLITCH (@Rukkssss__) reported 40 minutes ago

  𝗕𝗧𝗙𝗦 is BitTorrent's decentralized file storage system, and it fundamentally changes how you store and share data. Think about traditional cloud storage: Google Drive, Dropbox, iCloud. Your files live on servers owned by a single company. That company controls access, sets prices, and can delete your data at any time. Your files are only as safe as that one company's security. And if their server goes down? You lose access. 𝗕𝗧𝗙𝗦 works completely differently. Instead of relying on a single server, your files are split into tiny encrypted pieces and stored across thousands of independent nodes worldwide. No single point of failure. No single company holding your data hostage. This architecture delivers 𝗙𝗼𝘂𝗿 𝗠𝗮𝗷𝗼𝗿 𝗕𝗲𝗻𝗲𝗳𝗶𝘁𝘀. First, security. Because files are fragmented and distributed, an attacker would need to compromise thousands of nodes to reassemble your data practically impossible. Second, censorship-resistance. No government or corporation can shut down BTFS because there's no central target to attack. Third, fault-tolerance. If some nodes go offline, thousands of others still serve your files. Fourth, speed. Peer-to-peer retrieval means you often download from the closest node, not a distant data center. So how does it work for actual users? You upload a file. 𝗕𝗧𝗙𝗦 splits it, encrypts each piece, and distributes those pieces to storage providers around the world users who have volunteered their spare hard drive space. When you need the file back, BTFS locates all the pieces from the fastest available nodes and reassembles them. But here's what makes BTFS sustainable: 𝗥𝗲𝘄𝗮𝗿𝗱𝘀. If you have unused storage space on your computer say, 100 GB sitting empty you can lease that space to the BTFS network. You earn 𝗕𝗧𝗙𝗦 𝗧𝗼𝗸𝗲𝗻𝘀 for every byte you store and serve. Your idle hard drive becomes an income stream. For everyday users, this means cheaper cloud storage. Without a centralized company setting monopolistic prices, storage costs drop to market rates determined by supply and demand. It means safer backups. Your encrypted, fragmented files survive disk failures, server outages, and even natural disasters. It means faster file sharing. The more popular a file is, the more nodes store it, and the faster everyone downloads it the opposite of centralized servers that slow down under load. All of this runs on 𝗕𝗹𝗼𝗰𝗸𝗰𝗵𝗮𝗶𝗻 𝗧𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝘆 combined with BitTorrent's massive existing network. BitTorrent already has hundreds of millions of users worldwide. BTFS taps into that peer-to-peer infrastructure, adding incentives and persistence to what was once just a sharing protocol. Upload, store, retrieve. Or share your spare space and earn. No corporate servers. No hidden fees. No single point of failure. That's 𝗕𝗧𝗙𝗦 decentralized storage built for the real world. @justinsuntron @BitTorrent #TRONEcoStar

• 
  Elyas (@ElyasAlemi) reported 41 minutes ago

  @drewhouston @Dropbox big call. the co-ceo move forces the operating-system rewrite a single ceo can postpone forever. as a 17yo technical co-founder still 1 month into a saas, the thing i'm curious about is what the first conversation looked like. did you go in with the structure already drafted, or did it surface from a problem you couldn't both keep solving the old way?

• 
  The Redeemed Artist (@Peace_Grenade81) reported 44 minutes ago

  If this app was a phone I would have thrown it across the room by now. Breakups when I use voice to text. It's broken integration with Dropbox so I can't post my memes. And this has been going on for a long time. When will this be fixed?

• 
  Music, Film & RE Investments (@investandcreate) reported 46 minutes ago

  @0xajka @Dropbox Have you tried doing the whole uninstall, reinstall? I had to do that one time with Dropbox. It was horrible. Now I have even a worse problem - but it’s not exactly Dropbox’s fault.

• 
  Muneeb Naseem (@MuneebNaseem) reported 49 minutes ago

  The most honest data point on consumer AI economics right now is a YC batch. Of 175 companies in the most recent cohort, only 16 built for consumers. That is a 91% enterprise skew inside the accelerator that historically launched Dropbox, Airbnb, and Reddit, all consumer-first. This is a structural verdict on where the money goes when founders do the math. The unit economics of consumer AI are genuinely broken at the moment. Subscription tiers for a product like ChatGPT compress quickly toward a local revenue maximum because the same users who pay $20/month for Plus would pay $200 for the same output embedded in a workflow they already fund through their employer. Enterprises pay per seat, per token, and per integration without the churn rate that plagues direct-to-consumer apps. Founders at YC read this signal faster than VCs publish it. Brian Chesky himself called out that there is no consumer business model for AI he has seen that scales past a local maximum. The second-order consequence is a talent concentration effect. The 16 consumer-focused companies in that batch will recruit from the same pool as the 159 enterprise ones, at lower expected revenue multiples. That means consumer AI as a category runs lean or runs out of runway before it finds distribution. The parallel to 2012 mobile is instructive. Enterprise dominated early SaaS on mobile too, until one consumer behavior, photo sharing, unlocked a new monetization surface. The category that unlocks consumer AI monetization has not shipped yet. Until it does, every YC batch will look like this one.

• 
  Jesse Meyers (@jmbase) reported 51 minutes ago

  @VISportsTalk @Dropbox I was able to get the web interface to load by switching to a VPN. Before that it was showing a 500 error. Desktop app on Mac is still not connecting. Dropbox status page doesn’t show any issues.

• 
  Jeff Fritz (@csharpfritz) reported 53 minutes ago

  @saltnburnem Buddy... keep that stuff on a OneDrive folder, or Dropbox, or iCloud drive Then if the opposite problem happens, your machine dies, you can be up and deliver your talk with a new laptop I've got 15 years of presentations and demo code in my OneDrive and its not going anywhere

• 
  Liam McKnight (@liam_mcknight) reported 54 minutes ago

  @MaxNordau I’m getting false positives for phishing on Dropbox so they are being hypersensitive rn. Literally do not share links to the open internet and the number of clicks is probably near zero. Didn’t even get an email telling me about the problem. Then there was a malware false positive today that was quickly resolved within 18 hours >check these digits bro he shares his digits lolol

• 
  avrl ☘ (@avrldotdev) reported 55 minutes ago

  Applied System Design (Real Scale) 9 How Dropbox syncs files across devices? Problem You & a colleague are offline. You both move 10,000 files into different subfolders. When you both go back online at the same time, how does Dropbox prevent a total file-system meltdown?

• 
  Anna Longthorp (@AnnaLongthorp) reported 58 minutes ago

  Recently got my X account back after being hacked. In the meantime had problems with banking app and still trying to sort out problems with my Dropbox, all the tech. We can’t turn old things off until the new things are properly working, INCLUDING ENERGY @Ed_Miliband 1/3