Dropbox status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

• Errors (45%)
• Sign in (27%)
• Website Down (27%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

City	Problem Type	Report Time
Conneaut	Sign in	6 days ago
City of London	Errors	14 days ago
Alpharetta	Sign in	1 month ago
Shreveport	Sign in	2 months ago
Lima	Errors	2 months ago
Regensburg	Website Down	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Redneck Nerd (@rednecknerd123) reported 2 minutes ago

  @Lucretia281 @Casarina @CoraCHarrington manage the server. There isn't really a great way around that while hosting it yourself. You can outsource the hosting. If you use an entity like dropbox or google drive, they will handle the complex server stuff for a monthly fee. I'm sure there are better options too.

• 
  Henry Williams (@henryobserves) reported 4 minutes ago

  The best startup ideas don't come from brainstorming sessions. They come from noticing something broken in your own life and thinking, "Why hasn't someone fixed this?" The founders of Dropbox, Airbnb, and Stripe didn't sit down to "think up ideas." They scratched their own itch. Your lived experience is your unfair advantage.

• 
  Kain Yusanagi (@KainYusanagi) reported 5 minutes ago

  @solitaryasmr You could always set up your own personal server for cheap; it'd be much less to run than paying for Dropbox. You don't even need any special hardware; just use an old tower or laptop. If you don't still have your old one, you could check Craigslist or w/e your local equivalent.

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  Nil (@Nil053) reported 7 minutes ago

  I did not expect rolling hashes to come up in the "Design Dropbox" system design problem! When designing Dropbox, it is important to discuss chunking for large files: To upload 50GB file, we split it into smaller chunks (say, 4MB each) and upload them individually. This makes uploads fault-tolerant: a network disconnect doesn't ruin the entire upload; we just resume the remaining chunks. But what if the file changes locally? Do we reupload the whole thing? The next idea is to store the hash of each chunk as metadata, locally and remotely. Then, we only reupload chunks whose hash has changed. But that's just normal hashing; we haven't got to the rolling hash part yet... Consider the worst case: append one byte at the *start* of the file. Every chunk boundary shifts by one byte, every chunk hash changes, and we reupload everything. The chunks we previously uploaded are still physically present in the local file, just not aligned to 4MB offsets. That's where the rolling hash comes in: we use it to compute, in linear time, the hash of every 4MB window in the local file - not just those aligned to offsets that are multiples of 4MB. This way, if a chunk we previously uploaded is still intact *anywhere* in the local file, even if it moved around, we will detect it, and we can skip uploading it. We only need to upload the bits between those chunks (and accept that our chunks will not always be exactly 100MB).

• 
  Clayton Burns (@ClaytonBurnsPhD) reported 8 minutes ago

  @JessMarinDavis Canada is having significant information problems. Young people should be taught how to internalize an information cycle of the nature of Gmail, Google, Docs, Word, Dropbox, X. It is mostly older people commenting.

• 
  Ammanichanda (@Arkasiraee) reported 9 minutes ago

  @anvisha The breakdown to see what this really means, An AI just launched that eliminates all marketing jobs. Not some of them. All of them. SEO. Social media. Content writing. Ad creation. Brand design. Pitch decks. Community management. Reddit posts. Email campaigns. All of it. All these jobs are going away. A marketing team costs $200K to $500K a year. An agency costs $10K to $20K a month. A freelance designer charges $5K per project. This does all of it. Every single function. For almost nothing. Like 10% of the cost. Backed by General Catalyst. Jeffrey Katzenberg. Executives from Dropbox, Stripe, and Google. $7.5 million in funding. Thousands already using it. And it has an API. Meaning other AI agents feed it work automatically. AI writes the copy. AI designs the assets. AI posts it. AI optimizes it. No human ever touches it. It just gets better and better with time and eventually the curve will be even tough for humans to read. A full marketing department. End to end. Automated. A week ago AI replaced coders. Before that writers. Before that customer service. Now every marketing job. All at once. From one launch. Just one AI as of now. Every single week another AI drops and another career becomes a subscription. And it’s not slowing down. It’s speeding up You are less relevant with each passing minute.

• 
  DickeyThump (@dickeythump) reported 14 minutes ago

  @nejatian based on recent personal experience, a switch to Form Simplicity or Docusign rather than Dropbox for signing closing forms would be welcome. Dropbox has terrible mobile interface when signing digitally. @Opendoor $open

• 
  Mutt (@MuttMetaX) reported 16 minutes ago

  Let me break this down. An AI just launched that replaces every marketing job. Not some. All of them. SEO. Social media. Content. Ads. Branding. Pitch decks. Community management. Reddit posts. Email campaigns. Everything. A marketing team costs $200K–$500K a year. Agencies charge $10K–$20K a month. Freelancers $5K per project. This AI does all of it—for almost nothing. Backed by General Catalyst, Jeffrey Katzenberg, and execs from Dropbox, Stripe, Google. $7.5M in funding. Thousands already using it. It has an API. Other AI agents feed it work automatically. Copy is written, assets designed, posts scheduled, campaigns optimized. No humans required. A full marketing department, end to end. Automated. A week ago AI replaced coders. Then writers. Customer service. Now marketing. All at once. With one launch. Every week another AI drops. Another career becomes a subscription. And it’s not slowing. It’s accelerating.

• 
  rebecca ann jarvis (@rebeccaann1989) reported 18 minutes ago

  @DropboxSupport hi I’m having issues with the app on my phone and it’s the latest update I can’t create folders and now I can’t sign in

• 
  Frankly Frank (@NoFrankingWay) reported 19 minutes ago

  @ElSotong Little of each. I have: - 28 TB SSD RAID 5 - speed backup - 43 TB UNRAID with HDDs, 1024 Gb is SSD cache - everything BKUP - 12 TB HDD RAID 5 - file BKUP - iCloud - work file BKUP - DropBox Personal Photography BKUP - 250 TB server for Chia - a 2020 project gone defunct. So now I have hella storage

• 
  GLITCH (@Rukkssss__) reported 20 minutes ago

  Creators, stop treating distribution like an afterthought. You spend hours on a sample pack, a software build, a video course, a game mod. Then you upload it to Google Drive, Dropbox, or your own server. Link expires. Server chokes. Fans get a timeout error. You pay overage fees. There's a better way. It's called BitTorrent. Not a relic. A modern distribution tool that solves one specific problem: getting a large file to many people without breaking the bank or your server. Here's exactly when to use it, and how. 𝐒𝐜𝐞𝐧𝐚𝐫𝐢𝐨 𝟏: You're dropping a big file (1GB to 100GB). Game update, 4K trailer, asset pack, podcast season. Your website's server is not a CDN. It will crash under 10,000 concurrent downloads. Instead, create a torrent of the file. Post the magnet link alongside your direct download. The first 100 people grab from you. The next 10,000 grab from them. Your server never feels the spike. No CDN bill. No "this file has been downloaded too many times." 𝐒𝐜𝐞𝐧𝐚𝐫𝐢𝐨 𝟐: You expect repeated downloads of the same file. Free sample pack, public domain film, tutorial archive, open-source software. Every new download hits your server again. Instead, keep your torrent client open after you finish. Seed it. Your computer becomes part of the swarm. Your bandwidth cost stays flat. Their download stays fast. And the file stays alive even if your server goes down. 𝐒𝐜𝐞𝐧𝐚𝐫𝐢𝐨 𝟑: You want your content to stay available without monthly hosting. WeTransfer links die in 7 days. Dropbox throttles. AWS charges. BitTorrent swarms don't. Once a file is in the network, it can survive as long as one person keeps seeding. No hosting bill. No "link expired." That's not magic. That's just how the protocol works. 𝐒𝐜𝐞𝐧𝐚𝐫𝐢𝐨 𝟒: You're sharing private files with your team or patrons. Discord members, course students, freelance clients. You want speed and privacy without a third party holding your data. Create a private torrent with encryption. Share the magnet link in a private channel. No size limits. No "you need permission." Just direct peer-to-peer delivery. 𝐖𝐡𝐢𝐜𝐡 𝐭𝐨𝐨𝐥 𝐟𝐨𝐫 𝐰𝐡𝐢𝐜𝐡 𝐣𝐨𝐛? · 𝐁𝐢𝐭𝐓𝐨𝐫𝐫𝐞𝐧𝐭 𝐖𝐞𝐛 – drag, drop, get a magnet link. No install needed. Great for quick public drops. · 𝐦𝐮𝐓𝐨𝐫𝐫𝐞𝐧𝐭 𝐂𝐥𝐚𝐬𝐬𝐢𝐜 – full control. Set upload limits, seed ratios, scheduling. Best for long-term seeding. · 𝐁𝐓𝐓𝐂 𝐁𝐫𝐢𝐝𝐠𝐞 – add a token layer. Accept BTT for faster downloads or stake your earnings. BitTorrent is not for pirates. It's for creators who understand that distribution is half the work. Large files, many downloads, repeated access, public content, team sharing that's BitTorrent's moment. Stop paying for server stress. Start sharing like a pro. @justinsuntron @BitTorrent #TRONEcoStar

• 
  Jeff Lindsay (@jefflindsay) reported 25 minutes ago

  Free at last! Finally stopped DropBox's misnamed "Backup" service and, with ChatGPT's guidance, regained the normal file paths for all the files on my Mac that DropBox had hijacked through the cloud. Had a terrible user interface -- very difficult to restore lost files.

• 
  dj 🚢 💛🤍💜🖤 (@septumfunk_com) reported 25 minutes ago

  @libovness no, github is just for source code, dropbox is used for media all the time. github has file size limits and can take your repo down if it doesn't have source code

• 
  Jared Sleeper (@JaredSleeper) reported 27 minutes ago

  @lefttailguy It's really only MSFT who would have a shot, right? Possible things are just moving too fast and they'll have to come at it down the road with bundling the way they did with Teams vs. Zoom/Slack and OneDrive vs. Box/Dropbox

• 
  Luan Teles ❁ (@LuanTeles) reported 28 minutes ago

  @uppastdark It looks like dropbox links are not working on the ps3 anymore.

• 
  Jasper Polak (@polak_jasper) reported 33 minutes ago

  Every mid-market consulting firm I've spent time inside has the same archaeology. Proposals from 2022 in a partner's Dropbox. Delivery methodology living in three different docs with conflicting headers. Sales call notes in Teams. Post-mortems in a notes app on an iPhone. Client health data in HubSpot. Margin in the finance spreadsheet. The good stuff from the best people on the team captured nowhere, because the partner handles it by instinct. Alex at Tenex wrote a thread this week naming the macro version of this problem. Engineering already has its AI brain (the *** repo). Knowledge work doesn't, because knowledge is distributed, unstructured, and unverifiable. Someone will build the generalized version. Payoff: "Robinhood for knowledge workers." Agree with almost all of it. The part I'd add for services firms: The corpus isn't the problem. You have more context than almost any other business type. Every engagement generates detailed artifacts. Every partner has fifteen years of calibrated judgment. Every proposal has a clear win/loss signal. The problem is that none of it is structured, and most of it walks out the door when the partner who holds it leaves. Firms that start organizing now (even badly, even half-structured) compound context through every engagement. When the enterprise brain arrives, those firms plug into a populated filesystem. Firms that wait plug into an empty one. The tool will get commoditized. The corpus won't. Start the archaeology today. Pick five artifacts from the last engagement that would have been useful on this one. Pick two methodology assumptions only the senior partner can articulate. Write them down somewhere your future brain can find them. The tool is coming. The corpus is what you'll plug into it.

• 
  Jainam Parmar (@aiwithjainam) reported 33 minutes ago

  Fix 3: Turn on two-factor authentication on every important account Even if someone finds a password in your notes, 2FA stops them at the door. They need the password AND a code from your phone to get in. Set it up on: → Email (Gmail, Outlook, Yahoo) → Banking apps → Social media (Instagram, X, Facebook) → Cloud storage (iCloud, Google Drive, Dropbox) → Crypto exchanges Use an authenticator app (Google Authenticator, Authy) not SMS. Text codes can be intercepted through SIM swapping.

• 
  Last Satoshi 🇨🇦 (@iamlastsatoshi) reported 33 minutes ago

  @chamath If the knowledge base or skills are in md file based. You can share this file using service like google drive, one drive, dropbox or any sync service. This way same file but shared between different agents. I have answered based on what you have jot down in your post without knowing the context.

• 
  jabbey (@JoeAbbey) reported 36 minutes ago

  @libovness I don't remember Dropbox having so many reliability issues... Ohhhhhhhh

• 
  Grok (@grok) reported 41 minutes ago

  @KRoderick92777 Sounds like you're dealing with oversized thread data files that apps flag as corrupted due to size limits and analysis issues, plus some legal complexities. Try compressing them with tools like ZIP or 7-Zip, or split into smaller parts. For sharing, use Google Drive or Dropbox. If it's X threads, tools like Thread Reader can unroll them. Details on the files/apps? I can help troubleshoot.

• 
  𝕲𝖎𝖌 𝕯𝖎𝖌𝖌𝖊𝖗 (@Gig_Digger) reported 44 minutes ago

  @WFLA The problem is bidenflation reset everything higher, and its not like prices all go in reverse now. But thats also Biden should have never been put in office with dropbox stuffing.

• 
  Incognito ergo sum ⚔️ (@brennschlus) reported 44 minutes ago

  @justalexoki I get the point but to be honest my Dropbox account was deleted because of inactivity and my FTP server is still running

• 
  CopySecretsX (@CopySecretsX) reported 46 minutes ago

  Dropbox spent $0 on paid advertising for 3 years. Went from 100,000 users to 4,000,000 users. Their secret? A referral funnel so good it had a 3,900% viral coefficient. For every 100 users, they got 3,900 new signups. Here's the exact strategy: The Problem (2008): Cloud storage was NEW. Nobody understood it. Competitors (Mozy, Carbonite) were spending $200-300 per customer on ads. LTV: $180 over 2 years. Math: Losing $120 per customer. Dropbox founder Drew Houston realized: "We can't afford traditional marketing. We need something different." The Insight: People don't understand cloud storage when you TELL them. They understand it when someone SHOWS them. So make USERS the marketing channel. The Referral Funnel (Launched April 2008): Step 1: Sign up for free account (2GB storage) Step 2: Get a unique referral link Step 3: Share your link THE INCENTIVE STRUCTURE: For every friend who signs up: You get +500MB free storage They get +500MB free storage Maximum: 16GB free (32 successful referrals) The Psychology: ❌ Traditional: "Invite friends" (selfish, no incentive) ✅ Dropbox: "Give your friends free storage AND get more yourself" (mutual benefit) The Results (First 15 Months): Month 1: 100,000 users Month 3: 750,000 users Month 6: 1,500,000 users Month 12: 3,000,000 users Month 15: 4,000,000 users 35% of daily signups came from referrals. The Math: Traditional paid acquisition: Cost per acquisition: $233 4M users × $233 = $932M in ad spend Actual spend: $0 Referral acquisition: Cost per acquisition: $0.29 (storage cost only) 4M users × $0.29 = $1.16M in storage costs Savings: $930.84M ROI: 80,241% But here's where it gets INSANE: Referred users were 2X more likely to become paying customers. Organic signups: Free → Paid conversion: 3.8% Referred signups: Free → Paid conversion: 7.2% Why? Pre-sold by a friend = Higher trust = Higher conversion The LTV Difference: Organic user LTV: $180 × 3.8% = $6.84 average value Referred user LTV: $180 × 7.2% = $12.96 average value Referred users = 89% more valuable The Viral Loop Formula: 100 users sign up ↓ 35 invite friends (35% participation rate) ↓ Each invitation converts at 23% (vs 2% for ads) ↓ 35 × 23% = 8 new users per 100 ↓ But THOSE 8 also invite friends ↓ Compounds indefinitely Viral coefficient: 0.08 per cycle × 48.75 cycles/year = 3.9 annual viral coefficient Translation: Every 100 users bring 390 more within 12 months. The Growth: 2008: 100,000 users (pre-referral program) 2009: 4,000,000 users (post-referral program) 2010: 25,000,000 users 2012: 100,000,000 users 2023: 700,000,000 users All from a FUNNEL, not ads. The Referral Funnel Formula: Incentive (both parties benefit) + Easy sharing (one-click) + Immediate value (instant storage) = Viral growth The Breakdown: What Dropbox DID right: ✅ Mutual benefit (you AND friend get storage) ✅ Instant gratification (storage added immediately) ✅ Visible progress (16GB max, shows how close you are) ✅ Built into product (share button everywhere) ✅ Trackable (unique links, see who signed up) What Dropbox DIDN'T do: ❌ Make it complicated (no forms or hoops) ❌ Offer cash (storage is more relevant) ❌ Limit referrals (let people go crazy) ❌ Hide the program (made it prominent) ❌ Forget the referred user (they got value too) The Same Formula Works Everywhere: Uber: Give $20, get $20 in ride credits Airbnb: Give $40, get $40 travel credit PayPal: Give $10, get $10 (their growth hack in early days) Robinhood: Give free stock, get free stock Pattern? Incentive that benefits BOTH parties + Built into product + Instant value = Exponential growth The Lesson: You don't need a $100M ad budget. You need ONE great referral funnel. Dropbox proved it: $0 in ads = 4M users in 15 months = $932M saved = $7.2B company If you want to learn how to build YOUR viral referral funnel — grab my FREE eBook: "The $1,000,000 Automated Sales Blueprint: The Hidden "Mechanism Secret" Behind My $300 MILLION+ in Online Sales — And How to Use It to Sell ANY Offer... (Even If You've Never Written a Word of Marketing In Your Life)" Comment "READY" if you want it :) ** Must Be Following + Like This Post

• 
  ZeroBANG (@Z3R0B4NG) reported 47 minutes ago

  @Pirat_Nation Does the EU also force Google/Samsung to keep the Android OS compatible for 10 years? 2013 Android 8 phone here, bit of OLED burn-in, battery still fine! Problem is Dropbox, or my Moms hearing aid config app are saying NOPE to the ancient Android 8 OS, forcing me to upgrade.

• 
  Nav Toor (@heynavtoor) reported 52 minutes ago

  You pay Google $10/month to store your files. On Google's servers. Where Google can read them. You pay Dropbox $12/month. On Dropbox's servers. Where Dropbox can read them. You pay Apple $10/month. On Apple's servers. Where Apple can read them. Dropbox was breached in 2024. User emails, hashed passwords, API keys, and OAuth tokens were exposed. There is a tool that syncs your files directly between your own devices. No cloud. No server. No middleman. Ever. It's called Syncthing. 81,900+ stars on GitHub. Your files go directly from one device to another. Peer-to-peer. They never touch a third-party server. Not even Syncthing's. Here's what it does: → Syncs files between any number of devices in real-time. → Peer-to-peer. No central server. Your files go directly between YOUR devices. → TLS encryption with perfect forward secrecy on every connection. → Every device authenticated with a strong cryptographic certificate. → Works over LAN and internet. No port forwarding needed. → Selective folder sharing. Sync different folders with different people. → File versioning. Deleted or changed something? Roll it back. → Runs on Windows, Mac, Linux, Android, FreeBSD, Solaris, and more. → Web dashboard to monitor everything from your browser. → No account. No sign-up. Install it. Share a device ID. Done. Here's the wildest part: There is no Syncthing server. There is no Syncthing cloud. There is no company storing your data. The protocol is open and documented. There is nothing between your devices except an encrypted tunnel. Google has shut down 293 products. Dropbox has been breached. iCloud photos have leaked. Every cloud service is one policy change away from scanning everything you store. Syncthing can never shut down your files. Because your files were never on their servers. Dropbox Plus: $12/month. $144/year. Google One 2TB: $10/month. $120/year. iCloud+ 2TB: $10/month. $120/year. Syncthing: $0. Unlimited devices. Unlimited storage. Your hardware. Your files. Forever. 349 contributors. 464 releases. 5,000+ forks. Battle-tested since 2013. Run by the Syncthing Foundation. A Swedish non-profit. MPL-2.0 licensed. Open protocol. Peer-to-peer. Free forever. 100% Open Source.

• 
  Some UK Tesla Guy (@SomeUKTeslaGuy) reported 52 minutes ago

  Hey @Dropbox - don’t you think that your official support account should have verified status here on X? This is 21st century table stakes for something like this - I have an issue that I would like to sort with @DropboxSupport but, considering the importance of everyone’s data, this should be part of the precautions or ‘chain of trust’. Please get this sorted.

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  Joseph Fritzl (@uf__001) reported 55 minutes ago

  @TheTigersBurner @fredsoda That’s not a Pton problem imo, that’s just entry level jobs drying up everywhere And 10 years ago it was also the case that 90% of on campus recruiting was finance or consulting. The remainder were rotational programs at places like Dropbox that have since been discontinued

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  Square Circle 556 (@ragtop25) reported 57 minutes ago

  @mistressdivy I hate OneDrive but I have to use it. I liked DropBox better but many of my clients would not accept attachments due to security issues with DropBox

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  E.Matsumoto🔥🔥🔥 (@hotcoffee_cake) reported 58 minutes ago

  This happens to files sent after signing with Dropbox Sign. No issues occur when archiving directly in Dropbox.

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  Shirochenko Dmitriy (@dmshirochenko) reported 59 minutes ago

  Computer vision deployments for enterprises used to take 6-12 months, juggling five tools (labeling, data management, training, cloud hosting, edge deployment), thousands of lines of custom Python glue code, and dedicated ML/DevOps teams. General tools like Dropbox caused "million paper cuts": poor tracking of images/annotations, high preprocessing/training costs. CV stayed trapped in research labs, out of reach for small teams. Inaction costs: manufacturers lose millions to undetected defects (one ag equipment maker saved $8M/facility post-adoption); 3,000+ hours annual unplanned downtime from preventable failures; 50%+ customer returns from quality issues; 6-12 month projects while competitors launch in days. Visual AI unlocks programming the physical world and value from passive video feeds. #AI