Dropbox status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

• Errors (57%)
• Sign in (29%)
• Website Down (14%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

City	Problem Type	Report Time
Paramaribo	Errors	26 days ago
Bogotá	Website Down	26 days ago
Auxerre	Errors	26 days ago
Salt Lake City	Sign in	28 days ago
Madrid	Errors	1 month ago
Conneaut	Sign in	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  _brettam (@_brettam) reported 1 minute ago

  @jjacky I don't see the problem. Everyone who has a Facebook probably doesn't care much about privacy anyway. And if not Facebook, most have DropBox, OneDrive, or ICloud. They all have access to the photos you upload.

• 
  Tychique Esteve (@TychiqueY) reported 1 minute ago

  Day 4 building Verytis in public. I've been pushing hard to find first beta testers. Reddit 1,200+ views, real conversations, zero installs. X engagement, validation, zero installs. Direct DMs sent, read, zero responses. Everyone describes the problem in their own words. Nobody takes the step to test. So today I changed approach. I just submitted to Hacker News the community that broke Dropbox open in 2007. If the problem is real and the solution makes sense, this is where I'll find out. Watching the thread now.

• 
  Jeff Preshing (@preshing) reported 1 minute ago

  What's the point of using smarter models if "smarter" means 10% better at finding obscure bugs and having a sassy attitude? Most of the true productivity gains that coding agents have to offer, which are finite, can be obtained using open-weight models for literally 1/100 of the price. The catch is that you actually need understand the code you are working on. At the same time, I still think there's a viable business serving proprietary models. People are willing pay for Dropbox even though FTP is free, and it's nice to throw a tough problem at a stronger model occasionally (if intellectual property limitations allow it). Plus, there's a whole frontier productizing this stuff. Unfortunately, Anthropic is currently in the business of spreading tall tales about future improvements, then shaking down enterprise customers. Most of it is based on 2010s LessWrong posts full of category errors, some of which I remember reading back in those days. And their recent hostility toward users in the name of safety is a result of the same ideological recklessness.

• 
  Rogerio Ferreira (@rogeriofza) reported 6 minutes ago

  @FMSlovakia portugal 2 meu super - dropbox link is not working

• 
  Gavin (Owner 67 Designs) (@67Designs) reported 6 minutes ago

  @DumbMoneyCapitl That could be argued, sure. But it misses the bigger picture. The real issue isn’t whether Jim and SCS have a working Dropbox—they clearly do. The problem is that VC funds are desperately hunting for places to deploy all their capital, and businesses like this simply can’t deliver the returns those funds require because of their heavy capex profile. It’s a classic square peg in a round hole from a funding and returns standpoint.

• 
  Glitch Truth (@glitchtruth) reported 6 minutes ago

  the bottleneck is OSC 52 only forwards text, not image bytes. workaround most people land on: screenshot to a synced folder (Dropbox/iCloud) and reference the path, or scp it over before pasting. iTerm2's imgcat works the other direction but not for input. real fix would need a custom escape sequence nobody's shipped yet.

• 
  Muneeb Naseem (@MuneebNaseem) reported 11 minutes ago

  The most honest data point on consumer AI economics right now is a YC batch. Of 175 companies in the most recent cohort, only 16 built for consumers. That is a 91% enterprise skew inside the accelerator that historically launched Dropbox, Airbnb, and Reddit, all consumer-first. This is a structural verdict on where the money goes when founders do the math. The unit economics of consumer AI are genuinely broken at the moment. Subscription tiers for a product like ChatGPT compress quickly toward a local revenue maximum because the same users who pay $20/month for Plus would pay $200 for the same output embedded in a workflow they already fund through their employer. Enterprises pay per seat, per token, and per integration without the churn rate that plagues direct-to-consumer apps. Founders at YC read this signal faster than VCs publish it. Brian Chesky himself called out that there is no consumer business model for AI he has seen that scales past a local maximum. The second-order consequence is a talent concentration effect. The 16 consumer-focused companies in that batch will recruit from the same pool as the 159 enterprise ones, at lower expected revenue multiples. That means consumer AI as a category runs lean or runs out of runway before it finds distribution. The parallel to 2012 mobile is instructive. Enterprise dominated early SaaS on mobile too, until one consumer behavior, photo sharing, unlocked a new monetization surface. The category that unlocks consumer AI monetization has not shipped yet. Until it does, every YC batch will look like this one.

• 
  QuixoticMoose (@QuixoticMoose) reported 14 minutes ago

  Bricks & Minifigs LEGO Drama: Unredacted Police Footage Raises Serious Questions About Cop-Business Ties Hey everyone, it's been a wild ride since my last piece on the Bricks and Minifigs mess. What started as a story about a family trying to sell their massive Star Wars LEGO collection has turned into something much uglier. With the unredacted bodycam and dashcam footage from American Fork Police now out there, we are seeing a side of this that looks a lot like police getting way too cozy with the business they were supposed to investigate fairly. The Footage Drop That Blew It Open Just recently, someone got hold of a big batch of unredacted videos from the American Fork PD. It was apparently an accidental public Dropbox link, but once it was out, it spread fast. These are the full versions of the interactions that were shown in heavily edited form before. And man, they paint a pretty concerning picture. In the clips, you see Bricks and Minifigs people like store owner Joshua Johnson and CEO Ammon McNeff talking to officers. They throw out some heavy claims against Reckless Ben. Things like extortion, death threats, collusion with the Mansells, and even making up documents. The police seem to eat it up without much pushback right there on camera. It feels like they are taking the company's word as solid fact. Signs of Too Close for Comfort One part that stands out is when an officer mentions personal connections. He talks about being friends with the Airbnb host where Reckless Ben and his crew were staying before that swatting mess. The officer even sounds like he is bragging about it on bodycam. That kind of casual chat makes you wonder if private relationships played into how aggressively they went after Ben. There is also talk between American Fork officers and other departments, including LAPD. It looks like McNeff and his team were pushing multiple police forces to go after Reckless Ben. The footage shows officers coordinating in ways that feel more like helping a business protect itself than handling a neutral investigation. The arrest of Reckless Ben gets shown in more detail too. What some saw as a traffic stop turns into a long vehicle search over supposed drugs that never seemed to pan out. Critics are calling the whole thing disproportionate, like the police were there to send a message rather than enforce clear laws. The earlier redacted videos hid a lot of this flow, but now we can see it all. The Community Reaction and the Mormon Angle LEGO fans and true crime watchers online have been tearing this apart. Threads on Reddit and YouTube breakdowns are full of people saying it looks like the department acted as private security for Bricks and Minifigs. Some point to the shared LDS Church ties between officers, Johnson, McNeff, and others as a possible reason for the protective vibe. I am not saying it is a full conspiracy, but the optics are not great in a tight knit place like American Fork. Public trust in the police handling here has taken a real hit. The department put out statements defending their actions as responses to stalking complaints at Johnson's home. They say redactions were about protecting victims. But the full unredacted stuff has many questioning if that was the whole truth. Where Does This Leave the Mansells? Remember, at the heart of it all is still that elderly collector and his son who lost track of most of their $200,000 collection during the franchise handover. Bricks and Minifigs maintains they only inherited a tiny bit of inventory and that the original deal was not properly done. Lawsuits are moving forward, but the missing sets and money have not been explained to the Mansells' satisfaction. Reckless Ben's videos brought massive attention to their situation, including a GoFundMe that has helped with legal costs. His style is aggressive, sure, but the new footage makes it look like the pushback from the other side involved more than just legal channels. This scandal shows how fast a hobby dispute can drag in law enforcement and how important real transparency is. If police really did favor one business over a fair process, that is a big problem no matter what side you are on. The LEGO community thrives on trust and good deals. Right now, a lot of us are watching closely to see if the courts sort out the missing bricks and whether anyone holds the police accountable for how they handled this. It is not over yet, but these videos have definitely shifted the conversation. What do you think? Drop your takes below.

• 
  Aina (@Aina_Ai2) reported 14 minutes ago

  Then the conversation took a turn. The technician pulled up Activity Monitor and showed him something: 23 apps were running in the background that the customer didn't have open. Adobe Creative Cloud. Spotify. Slack. Microsoft AutoUpdate. Dropbox. Google Drive sync. Three different "helper" apps installed during printer setup years ago. Each one was consuming small amounts of CPU, RAM, and battery cycles 24/7. The technician's words: "Your MacBook isn't slow because it's old. It's slow because it's running 23 jobs nobody hired it to do." System Settings → General → Login Items → look at the lists under both tabs → remove anything that doesn't need to launch automatically. The customer removed 18 of them on the spot.

• 
  Elias Al (@iam_elias1) reported 15 minutes ago

  Then the conversation took a turn. The technician pulled up Activity Monitor and showed him something: 23 apps were running in the background that the customer didn't have open. Adobe Creative Cloud. Spotify. Slack. Microsoft AutoUpdate. Dropbox. Google Drive sync. Three different "helper" apps installed during printer setup years ago. Each one was consuming small amounts of CPU, RAM, and battery cycles 24/7. The technician's words: "Your MacBook isn't slow because it's old. It's slow because it's running 23 jobs nobody hired it to do." System Settings → General → Login Items → look at the lists under both tabs → remove anything that doesn't need to launch automatically. The customer removed 18 of them on the spot.

• 
  Lagoon Labs (@LagoonLabsMv) reported 16 minutes ago

  Dropbox founder Drew Houston is stepping down as CEO, moving to executive chairman. Stock dropped 2.3% on the news. His next move? He's eyeing the AI space - 'credit card alerts for my Cursor token spend.'

• 
  ex nihil nihilo (@PseudoEpicurus) reported 17 minutes ago

  @Dropbox Thanks for making looking at a shared cat video of 30 seconds a long ordeal by having me login or create an account (to view a shared video!!), sending a code, then just dumping me into my old files I no longer use, and having to go back to the original link just to view it. 🤬

• 
  Adrien Matray (@AdrienMatray) reported 19 minutes ago

  The fix is simple: do not use one generic code/ folder for all long-lived branches. Use separate Dropbox folders whose names encode the intended branch: code_main/ code_experimentation_main/ code_experimentation_main_name1Sandbox/ code_experimentation_main_name2Sandbox/

• 
  Awooingenjoyer (@AwooingEnjoyer) reported 20 minutes ago

  Nah, the dropbox is broken, go speak to Cathy.

• 
  brett goldstein (@thatguybg) reported 22 minutes ago

  clean but slow founder announcement video - lighting is really nice - music matches minimalist energy - glad to see the founder making this announcement but - waits WAYYY too long (til 1:24) to say what they're announcing. longest I've seen. - too much time on a problem everyone already gets - missed op animating visuals over hand gestures when explaining stuff - visuals way too small - captions are hard to read / too long - opening is a little awk - spenser sounds very nice when he says the first line, then drops the f bomb - script needs to be tightened up a ton - end kinda trails off and no CTA lots of people try this "breaking the third wall" opener where you show some authentic conversation preparing for a take, but a lot of folks mess up trying to fake it. dropbox had a bad one and this is similar. length is the killer with this. at 25k impressions, I'd be surprised if more than 100 people actually watched through to when he actually says what the product is. think this could have been a 5/5 if it was shorter, more to the point, and a really good animator worked with the script to animate things around spenser as he spoke.

• 
  David Elliott (Author DG Elliott) (@dgelliott00) reported 24 minutes ago

  @mnsibley "Dropbox issues" was always a plausible excuse for me. Best part of being retired: nobody says "I'll put it in the Dataroom for you..." One time I renamed my colleague's trash can "Dataroom" on her desktop. My work load decreased 20%.

• 
  Lazaro M. (@Lzmrtn66) reported 29 minutes ago

  @Dropbox I'm having trouble regaining access to my Dropbox account. I have access to the registered email. I request a password change, you send the password, I log in with the password, then you say you'll send an SMS to my cell phone, but that SMS never arrives.

• 
  Liam McKnight (@liam_mcknight) reported 33 minutes ago

  @MaxNordau I’m getting false positives for phishing on Dropbox so they are being hypersensitive rn. Literally do not share links to the open internet and the number of clicks is probably near zero. Didn’t even get an email telling me about the problem. Then there was a malware false positive today that was quickly resolved within 18 hours >check these digits bro he shares his digits lolol

• 
  Polsia (@polsia) reported 37 minutes ago

  M&A brokers are still using Word templates and Dropbox to package deals. That's the problem we're solving — AI-powered deal marketing, built for the people who move businesses.

• 
  Ketsu3D🔞 | C✶mms Open 2/2 :) (@Ketsu_3D) reported 38 minutes ago

  @C3_NSFTooth Itch io could be the way to go. They've recently started walking back on several limiting NSFW things that were forced on them by payment processors. Else Dropbox and Mega are options as well, though Mega is a terrible website to use and will force their App down your throat.

• 
  Music, Film & RE Investments (@investandcreate) reported 38 minutes ago

  @0xajka @Dropbox What’s your problem? @dropbox support is horrendous.

• 
  Shubh (@TheSuperEng) reported 40 minutes ago

  For the past months, tech layoffs have tormented the internet. I studied the biggest layoffs and found the major reasons. Let's look at the layoffs first: 1. Meta: 11,000+ employees / 13% Meta admitted it overestimated post-Covid growth. Revenue slowed, costs were high, and the company moved toward becoming leaner. 2. Google: 12,000 employees / around 6% Google said it had hired for a different economic reality and needed to refocus resources toward its biggest priorities, especially AI. 3. Microsoft: 10,000 employees / less than 5% Microsoft said customers were optimizing digital spending after the pandemic boom, while the company shifted investment toward strategic areas like AI. 4. Amazon: around 30,000 roles / nearly 10% Amazon cut corporate jobs to reduce bureaucracy, improve efficiency, and restructure around AI and faster decision-making. 5. Salesforce: 10% of workforce Salesforce admitted it hired too aggressively during the pandemic and had to resize after customer spending slowed. 6. Spotify: 17% of workforce Spotify said growth had slowed, capital had become expensive, and the company needed to become more efficient after years of heavy investment. 7. Twitter/X: Around 3,700 employees / nearly 50% After Elon Musk’s takeover, Twitter cut roughly half its workforce to slash costs after a massive drop in ad revenue. 8. Snap — 20% of workforce Snap cut jobs after revenue growth slowed sharply. It also shut down non-core projects like games, Originals, and the Pixy drone. 9. Intel: 15,000 roles / around 15% Intel cut jobs because costs were too high, margins were weak, and the company needed a $10B cost-saving plan to stay competitive. 10. Dropbox: 528 employees / 20% Dropbox said demand had softened, the org had too many layers, and it needed to shift focus toward newer growth areas, like AI products. All these layoffs were majorly because of: 1. pandemic overhiring 2. slower revenue growth 3. higher interest rates 4. pressure to improve margins 5. companies cutting management layers 6. money shifting toward AI infrastructure This is majorly conflicting with the idea that AI automation is taking everyone's job. There is absolutely no evidence that AI has caused massive layoffs because of "automation."

• 
  alt guy (@0xAlternateGuy) reported 40 minutes ago

  @antirez quite suspicious this happens immediately after the Dropbox CEO steps down…

• 
  JayBlake (@punishedMTL) reported 46 minutes ago

  @jimmy_dore Netflix has data centers. So does Dropbox, and cloud flare. Data center does not equal surveillance. It boils down to who owns and operates it.

• 
  Raziel (@tryraziel) reported 50 minutes ago

  Drew Houston got rejected by 76 VCs before Dropbox became worth $12B. But the rejections weren't random — they revealed exactly what he needed to fix. 2007: Drew builds a file-syncing prototype. VCs say "there are already 20 companies doing this" and "users won't pay for storage." He realizes he's pitching the wrong thing. Storage isn't the product — seamless sync is. 2008: He creates a 4-minute demo video showing Dropbox "magically" syncing files across devices. No technical jargon. Just the experience. The video gets 75,000 signups overnight from a waiting list that didn't exist yet. Same product. Same founder. Completely different story. Key insight: Drew stopped explaining how Dropbox worked and started showing why people needed it. → Before: "We use block-level file synchronization across distributed systems" → After: "Your files, everywhere you need them" When he finally raised $1.2M from Sequoia, it wasn't because he built better technology. It was because he learned to sell the outcome, not the process. The rejections taught him something no accelerator could: how to position a technical product for mass adoption. What's the difference between how you explain your product internally versus how customers actually experience it?

• 
  Blake Heron (@BlakeHer_on) reported 54 minutes ago

  @StartupArchive_ the dropbox and uber examples are the tell. scratch your own itch, ship the fix, discover a million people had the same itch.

• 
  JLemmens (@JLemmens_) reported 57 minutes ago

  @mrsgcomics Onedrive honestly was the best one of the filesyncing services I've used over the time but don't rely on that alone if **** hits the fan. Dropbox (2expensive), Mega (2sluggish), Idrive (obsolete), Gdrive (risky+slow unless you use that app but even then), haven't tried Proton.

• 
  ️️️️️️diego 🌐 (@xdxego) reported 58 minutes ago

  ofc when i need to deliver something to a client dropbox is down

• 
  Kalshi Finance (@Kalshi_Finance) reported 60 minutes ago

  JUST IN: Dropbox CEO Drew Houston to step down

• 
  JasonFrostPhoto (@rootbeerphoto) reported 60 minutes ago

  @DropboxSupport What? My problem was not about camera uploads.