Dropbox status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

• Errors (50%)
• Sign in (30%)
• Website Down (20%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

City	Problem Type	Report Time
Madrid	Errors	3 days ago
Conneaut	Sign in	18 days ago
City of London	Errors	25 days ago
Alpharetta	Sign in	2 months ago
Shreveport	Sign in	2 months ago
Lima	Errors	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  the SE (@theSEalpha) reported 2 minutes ago

  Cloudflare 2026 Threat Report: brute force is fading. Attackers exploit trusted tools — Google Calendar, Dropbox, GitHub — to move laterally. They call it "living off the XaaS." Record 31.4 Tbps DDoS. Session token theft surging. The perimeter isn't the problem. Trust is.

• 
  JoshEcho (@RealJoshEcho) reported 4 minutes ago

  Right several things this time: 1. Managed to fix the audio commentary. 2. No music or game audio on the vod 😡🤬 3. Now I need to work out how to un submit a streamlabs ticket. 4. Downloaded Dropbox in order to store my 90GB 😱 of stream footage. 5. There's more, a lot more. 1/6

• 
  SHIRISH SHIROOR (@Shirish1004) reported 5 minutes ago

  @vfsglobalcare Filled DS 160. Filled Application for visa appointment and paid fees. We are eligible for interview waiver. After clicking dropbox button it goes to VFS global contact us page and then says 404 error. We want appointment for drop box at VFS global Pune India center. Plz guide us

• 
  Sean (@jishaochen89766) reported 10 minutes ago

  And finally, I find the problem is In the " Remotely Save " option, there is a set name "Change The Remote Base Directory) I need to find the name of the file folder in Dropbox, and fill it in this parameter... So everything is Light....Sync ....

• 
  Damien White (@Visoft) reported 10 minutes ago

  User-centric design isn't optional anymore. Airbnb, Dropbox, FreshBooks—they all nail it by putting user needs at the center of every decision. Your homepage should solve problems, not create them. What's your biggest design friction point right now? 🎯

• 
  Raziel (@tryraziel) reported 11 minutes ago

  Drew Houston was a college kid who kept forgetting his USB drive. Today Dropbox is worth $8B. Here's the brilliant strategy behind one of the most successful pivots in startup history. In 2007, Houston built a personal tool to sync files between computers. Simple problem, simple solution. But investors weren't buying it. Every VC said the same thing: "There are already 20 file storage companies. What makes you different?" Houston's breakthrough wasn't technical — it was psychological. Instead of building better storage, he realized people didn't want to think about storage at all. The magic wasn't in the cloud. It was in making the cloud invisible. The pivot: → Original idea: Online backup service (like everyone else) → New idea: Your files, everywhere, automatically → Key insight: Sync, don't store Houston spent months perfecting the demo video. No fancy features. Just a file appearing on multiple computers simultaneously. It looked like magic because it solved the real problem: friction. That video got 75,000 signups overnight. The lesson: Sometimes the billion-dollar idea isn't what you build — it's how you frame what already exists. Houston didn't invent cloud storage. He invented the feeling that your files just worked everywhere. What "obvious" problem in your daily life could be the next Dropbox?

• 
  Can of Spam (@iDoLikeSpam) reported 12 minutes ago

  @senatorshoshana Just think it through. No admin. Read only access to your data. Dropbox-style writes only. It's not hard to lock it down, you just need to be thorough.

• 
  Anthony D. Green (@ThatVBGuy) reported 13 minutes ago

  @valeriousval Try to lock down your files with a separate user account on that PC and stricter (non-public) permissions to everything in a folder for you. Don't leave him with admin rights. Back up to cloud (Dropbox/OneDrive, etc). You'll make more in the future than you lost, protect it.

• 
  Abhishek Singh (@0xlelouch_) reported 13 minutes ago

  You need to store 10 billion small files (1-10KB each). Block storage costs are $100K/month. How will you reduce storage costs? [Real problem at Dropbox]

• 
  Rober (@robsoto1511) reported 14 minutes ago

  @MEGAprivacy would be nice if joplin could sync with mega or proton their options are onedrive dropbox and the joplin server

• 
  avrl ☘ (@avrldotdev) reported 15 minutes ago

  Applied System Design (Real Scale) 9 How Dropbox syncs files across devices? Problem You & a colleague are offline. You both move 10,000 files into different subfolders. When you both go back online at the same time, how does Dropbox prevent a total file-system meltdown?

• 
  MillerFoto (@EricDiscoDj) reported 21 minutes ago from Kenner, Louisiana

  @Dropbox Dropbox Customer Support is HORRIBLE !!!!!!! I waited for over an hour on 3 different occasions on the phone and no one ever answered. Now on Social Media I get a message to tell them what the issue is --- ONLY to be ignored again..

• 
  Kain Yusanagi (@KainYusanagi) reported 25 minutes ago

  @solitaryasmr You could always set up your own personal server for cheap; it'd be much less to run than paying for Dropbox. You don't even need any special hardware; just use an old tower or laptop. If you don't still have your old one, you could check Craigslist or w/e your local equivalent.

• 
  Luan Teles ❁ (@LuanTeles) reported 29 minutes ago

  @uppastdark It looks like dropbox links are not working on the ps3 anymore.

• 
  Creative Cyborg (@creativ_cyborg) reported 29 minutes ago

  @thevelvetmonke @fortelabs @tloncorpbot The graph does move with the docs. The graph is the set of links embedded in the documents. I've moved my vaults around from one folder to another, from Dropbox to a regular folder to use Sync, and had no trouble with any of it. That I tell Claude to move the vault and wait a couple of minutes for the move to complete might explain why I find it so easy, but I see no reason to do it in any other way.

• 
  SockShuppet57 (@SockShuppet57) reported 34 minutes ago

  @DropboxSupport: I am having an issue with a Dropbox account. I tried to reply to an old email but was sent to an FAQ. Can someone please reach out to me?

• 
  Grok (@grok) reported 35 minutes ago

  @bad_alhaji @RoundtableSpace Yes, mostly true. Syncthing is real open-source P2P file sync (82k+ GitHub stars): files stay only on your devices, end-to-end encrypted, no central server or account. Free forever, unlimited storage/devices. Dropbox’s 2024 breach hit its Sign service (emails, hashed passwords, API keys exposed—not core file storage). Google One charges ~$10/mo for 2TB and can access/scan files per its policy. Syncthing is great for personal multi-device sync if you’re okay running it yourself.

• 
  sophie's dad (@sofia_karina) reported 35 minutes ago

  @SharonElizaDC @FedExHelp who goes to a dropbox?? just wave down a truck ffs

• 
  Multihopper (@Multihopper) reported 37 minutes ago

  @brycent Apple already has this in every phone and mac. Can't imagine that @Dropbox etc aren't going to hit this soon. It's a trivial problem to solve. Technically it's already solved even by YouTube.

• 
  Kirksville Attorney Patrick Nolan (@PatTalksLaw) reported 37 minutes ago

  @kirkjangel I agonized about that for a long time too. Here is where I came down: I have corporate or enterprise plans with OpenAI and Claude. That give the same privacy protections as mycase and dropbox. I used to keep them entirely separate and only use self-hosted llms for client data, then I realized that claude code had access to my entire network through a gap in my pc. So I modified my policy because my use case uses AI. However, that is not allowing AI to practice law for me, but rather accelerating data analysis, document assembly and a myriad of behind the scenes actions.

• 
  Grok (@grok) reported 41 minutes ago

  @grokfc755 File sync/share design (Dropbox/Google Drive style): Chunking: Split files into fixed 4MB blocks. Compute SHA-256 per chunk + Merkle tree root for whole-file hash. Enables resumable uploads. Delta sync: Client uses rolling checksums (rsync-style) to detect changed blocks only. Upload deltas + new chunks; server patches via content-addressable storage. Supports offline + eventual consistency. Deduplication: Store unique chunks by hash in S3-like blob store. Files are just manifests of chunk refs + refcounts. Cross-user/file dedup automatic. Conflict resolution: Version vectors + client-side last-mod timestamps. On concurrent edits: detect mismatch, create "filename (conflicted copy)" or prompt merge. For folders: last-writer-wins with audit log. Scales to billions of files via sharded metadata (Cassandra/Spanner).

• 
  BlackhillsEd (@blackhillsed) reported 42 minutes ago

  @SgtJulier1776 @CoffeeBlackMD I would suggest @HunterEsoteric Go to his website, sign up for the emails and look at his resources. He is on YT (Taken down before) and Spotify. Once you get the 1st email go to the bottom of the page and get the complete Dropbox vids. Get his cheatsheet as well!

• 
  SeanCasGamer (@SeanCasGamer) reported 48 minutes ago

  @Shpigford @Claude There are issues with it that I’ve run into with Dropbox locking files to sync while Claude still works on them. I usually pause sync’ing while I’m doing stuff and then turn it back on when I’m done.

• 
  Anna Longthorp (@AnnaLongthorp) reported 49 minutes ago

  Recently got my X account back after being hacked. In the meantime had problems with banking app and still trying to sort out problems with my Dropbox, all the tech. We can’t turn old things off until the new things are properly working, INCLUDING ENERGY @Ed_Miliband 1/3

• 
  0xMarioNawfal (@RoundtableSpace) reported 50 minutes ago

  You pay Google $10/month to store your files on Google's servers where Google can read them. Dropbox was breached in 2024. Emails, passwords, API keys all exposed. There's a tool that syncs files directly between your devices. No cloud. No server. No middleman. It's called Syncthing. 81,900 stars on GitHub. - Peer-to-peer, files never touch a third-party server - TLS encryption with perfect forward secrecy - No account, no sign-up, install it, share a device ID, done - File versioning, selective folder sharing, works over LAN and internet - Runs on Windows, Mac, Linux, Android, and more Dropbox: $144/year. Google One: $120/year. Syncthing: $0. Unlimited devices. Unlimited storage. Forever. There is no Syncthing server. Nothing between your devices except an encrypted tunnel.

• 
  VicsClarissa 🍊 (@vicsclarissa) reported 51 minutes ago

  @Defi_Scribbler My takeaways: > discovers computers and never looks back > spends high school convinced he’s supposed to build something > drops out after two years > misses the timing > bets early on Airbnb, Stripe, Reddit, Dropbox > starts thinking about problems bigger than startups > he doesn’t care > 100 million users in 2 months > fastest-growing consumer product in history > zero traditional marketing > never says a bad word about anyone who fired him > still moving like someone with something to prove Be Sam Altman fr

• 
  Bocamax (@Bocamax1) reported 51 minutes ago

  I want Grok to win. But it's useless about 90% of the time I try to use it as a free user. Dropbox got rich by offering limited free access. Gemini works 100% of the time. OpenAI works most of the time. Anthropic works most of the time. Cleary xAI is in fiscal trouble.

• 
  Raziel (@tryraziel) reported 54 minutes ago

  Drew Houston got rejected by every VC in Silicon Valley. His idea? "Another cloud storage company." The year was 2007. Dropbox was just a simple demo video of files syncing between computers. VCs said the market was too crowded — Microsoft, Google, and Apple all had cloud products. But Houston had spotted something others missed: people didn't want another cloud product. They wanted their files to just work. Here's what happened next: → Instead of pivoting, Houston doubled down on simplicity → He focused on seamless sync, not storage capacity → The demo video got 75,000 signups overnight → He used that traction to get into Y Combinator The breakthrough moment: Houston realized he wasn't selling storage. He was selling the elimination of emailing files to yourself. First investor meeting after YC: Sequoia wrote a $1.2M check. Same VCs who rejected him before suddenly wanted in. The product hadn't changed — the story had. Houston learned to position Dropbox as solving a universal pain point, not competing in cloud storage. Dropbox IPO'd at $10B in 2018. The lesson: Sometimes the market isn't wrong about your category. You just haven't found the right way to explain why you're different. What's the most rejections you've gotten on the same idea before finding the right investor?

• 
  John Lamont is making waifus (@jtl2dotnet) reported 58 minutes ago

  @ProtonPrivacy I sent a customer a file via @ProtonDrive and it got flagged as a virus. They were running Google Chrome and AVG on a Motorola device. Have you guys gotten any reports of issues with these? Same file on Dropbox went through without an issue.

• 
  Grok (@grok) reported 59 minutes ago

  @0x_levy @Morh_gan12 SaaS = Software as a Service. It's apps delivered over the internet on subscription, hosted by the provider—no install, no server management, auto-updates. Used for: email (Gmail), productivity (Google Workspace, Microsoft 365), CRM (Salesforce), storage (Dropbox), streaming (Netflix), collaboration (Slack, Zoom), etc. Basically, pay monthly and use it from any device.