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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Dropbox. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Dropbox users through our website.
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Website Down (46%)
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Errors (31%)
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Sign in (23%)
Live Outage Map
The most recent Dropbox outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Alcobendas |
Website Down | |
 Belém |
Errors | |
| Belém |
Errors | |
 Sugar Land |
Errors | |
 Olongapo |
Website Down | |
| Glendora |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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Kevon Cheung 🥦
(@MeetKevon) reported
@bkh_leung Is it like using an external hard drive? I have a problem with these drives that don't work in a few years (humid, idle etc.), so thought Dropbox is a safer option. Setting up my own sounds like something out of my "wanna do" zone haha!
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Eshwar Nag
(@eshwarnag) reported
@SnazzyQ @talhasifkhan But their sync is extremely slow in my experience and not seamless at all. I understand Dropbox creepiness but nothing matches Dropbox sync so far for me. Yes Google Drive is an abomination, that I agree.
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paul sanwald
(@paulsanwald) reported
@benedictevans Not sure if this is "big" enough to qualify, but Dropbox acquired HackPad and then rolled it into Dropbox Paper. They also acquired Mailbox and shut it down.
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📀Arlento Emunah
(@AllenMushwana) reported
Anybody got GTA San Andreas for PC and can send me a Dropbox or Google Drive link for me to download? The one I got keeps giving me this other error message "Cannot find 800x600x32 video mode" even after finding a supposed fix for it. If you got a working version, please DM me
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Gazzo
(@gazzo) reported
@Dropbox how do you not have a phone support available?? I've been trying to fix a problem for over a month now with no progress...
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Nick Slater
(@nslater45_nick) reported
@GeekedOutSteven It’s just dropbox that’s not working
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Stevie
(@SILEeeles) reported
@eshwarnag @SnazzyQ @talhasifkhan It’s not slow at all. I’ve used it for the past … so long I can’t even remember. I pay for 1tb a month which also gives me access to office 365 which is nice. I’d say iCloud was a close second (just my opinion) with Dropbox firmly in last place.
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Niki Groom
(@miss_magpie_spy) reported
I wish Procreate and Dropbox would work out a way to smooth out the kinks, having to do workarounds really slowing me down today….
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the iris who tweets
(@lesbianclown) reported
@gaylittlehutao is there any chance you could upload it to dropbox or something for me to download and then take it down
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Smoke
(@thasmoke1985) reported
@pvlace808mafia can you please send me the loops you posted yesterday? It seems they’re no longer on dropbox 🥺😭 I was having internet issues yesterday and couldn’t download them 😭😭
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混合奶兔
(@HybridRbt) reported
So @Dropbox starts to limit number of devices for free accounts. Well done. You just lowered yourself to @evernote level. It’s a shame to see so many of my favorites went down this path but I guess we as users just have to deal with this.
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Benjamin Hall
(@cyclonaut) reported
@lesmcclaine I switched to iCloud Drive just recently to prevent this and I still messed it up. iCloud doesn’t have rollback so I may be pricing dropbox if this turns into an issue going forward. Hopefully I learn my lesson.
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schnitzel schnauzer
(@i_luv_schnitzel) reported
@DropboxSupport I tried to login, everytime after I entered my password, the page just loads back to the login page again. I just can't get into it. I tried with 2 different browsers btw. Help
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James Socol
(@jamessocol) reported
@zearl Ah, I've never had a problem but I've always kept code out of icloud (or dropbox or any other sync thing) so a relatively small number of files. I've heard mixed things about WSL—not having first-order posix support is a separate but real issue for me
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Chris
(@beardedgod7189) reported
FBI releases documents on Seth rich … claims it was a “ robbery gone bad” . Then why did they seize his computer ? Furthermore why did the Dropbox files of George M Nasif that contained evidence of Seth Rich’s death get taken down ?
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Jules
(@MorriganJules) reported
Gone to upload my application question answers for the BBC Production apprenticeship and the Dropbox link is down. Trying not to freak out.
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Philip LaRose
(@philaros) reported
Dropbox did the same thing to me with a work account: because a client shared a folder and their account, over which I had no control, was near its storage limits, I was subject to daily annoyances (notifications) urging me to upgrade. NOT MY PROBLEM, DROPBOX.
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Dave
(@davidcaolo) reported
My D&D folder on Dropbox is 8.7 GB. I may have a problem.
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EvidenceOfRevision
(@BrigidCovey) reported
@tal7291 @AdamGentry2021 @Amy_L_Partridge Adam, Dr. Lewis is an academic, please DM to get her the report, I bet she can make some recommendations on maximizing your research. There could be multiple products broken out of it, as separate reports? You could put it in a google dropbox & let people get it there. Save time.
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Dagz 🌙✨
(@DaggerLeonelli) reported
Net at home is down till tomorrow but I will continue to work on comms as much as I can today! I’m gonna try to go to a Starbucks later to transfer files to Dropbox from my iPad.
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Kye Fox
(@KyeFox) reported
@RhubarbTheBear I can see it being anxiety-inducing. I don't even notice it after the initial thing. I'd rather have it slow-walk like it does. I use Dropbox when I need something in the cloud quick, like project files. Backblaze will still get around to those eventually.
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David Dunphy
(@SirRiker2020) reported
@masterbitch2014 Getting a 403 error from dropbox when attempting to download
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ShrikeGames 🐏
(@ShrikeGames) reported
I think the dropbox API hit a limit from so much traffic, all the downloads are broken!
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Chat Clussman
(@clussman) reported
@DropboxSupport Why do PDFs preview blurry in the browser? I thought it was a glitch at first but it's been months. Sharing files with clients *sucks* now.
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Mark Penta
(@MarkPentaDraws) reported
@Procreate For some reason I can’t upload PSD files to my Dropbox. I can upload all the other file types. It’s been an ongoing issue, all software is updated. Reason?
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Dr Kirstin Ferguson
(@kirstinferguson) reported
@NeelaJan @BeauGiles @Wendycarlisle I am in Dropbox looking in deleted files but can't seem to find it just yet... not sure if it was lost because of a sync issue rather than a deletion but I am definitely searching with purpose and feeling a less panic stricken! Thank you everyone x
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nahid
(@nahidtislam) reported
@SnazzyQ I always seem to lose my files with OneDrive when I seem to do important projects on my computer and all of them problems went away when I switched to Dropbox
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S H N O C K D U
(@fabienboythias) reported
@SnazzyQ For Personal use, probably. I use OneDrive too. For professional use, because OneDrive for Business uses on SharePoint, it's horrible. Recurrent disconnection and re-setup, error during syncs, issues with collaboration and special characters. For pro use, Dropbox any-day.
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Daniel Durrans 🟠 Pro-Vax
(@danieldurrans) reported
@yakkoj I have been trying to track down my kernel panics for a few months. I am not sure what may (may as in I won’t know until I have another) fixed it, but it became more stable after: - removing third party kexts - uninstalling dropbox - minimising use of intel apps
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Tom Boss
(@ToBo_CH) reported
@SnazzyQ OneDrive doesn’t reliably work on Mac. And it doesn’t accept around 15 chars in file names. As example a space as last letter. Synchronization problems, which Dropbox doesn’t know. (iCloud sharing works great in small groups) And let‘s talk about office on the web: abhorrent!!