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Dropbox down? Current status and problems

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Dropbox. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

  • 44% Errors (44%)
  • 33% Website Down (33%)
  • 22% Sign in (22%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

CityProblem TypeReport Time
Alpharetta Sign in 24 days ago
Shreveport Sign in 1 month ago
Lima Errors 2 months ago
Regensburg Website Down 2 months ago
Alcobendas Website Down 2 months ago
Belém Errors 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • LordKabelo
    brb (@LordKabelo) reported

    Watching Linus complain about GitHub's "terrible user experience" & all I can think about is how he has no business downloading scripts off GitHub in the first place. Hermano this is a version control system, not Dropbox.

  • CozyCryp
    Kev (@CozyCryp) reported

    @Dropbox Your macOS app adding itself to the startup/login items any time you open the app is the most stupid and greedy move. It's unnecessary and annoying, please remove it.

  • Williamg_henry
    William Henry (@Williamg_henry) reported

    @DropboxSupport Hi, I moved my Dropbox Folder from My Passport > (E:)\Dropbox to My Book (N:)\Dropbox. However, Dropbox Syncs to (E:) > My PC (DESKTOP-H709SRD) > Desktop > Empty Folder Any suggestions on why this happens Dropbox tells me there are no syncing errors Sync's okay to (N:) Thank you

  • lordbryce
    Bryceman (@lordbryce) reported

    @BenABender I've had dropbox issues with clip studio on iPad- it's an issue they know of as well. Dropbox also gets backed up uploading files from the iPad, which can cause issues with syncing. I ended up using the clip studio cloud service for things I really need to make sure get saved.

  • drewjakeprof
    🎃 And-boo! Jacobs 👻 (@drewjakeprof) reported

    nothing like that RUSH of adrenaline when *none* of the files in your dropbox folder will open on the new hand-me-down computer! (it's fine, it was a syncing issue [I guess] but WHOO those few minutes were a trip!)

  • ChrizKlink
    Chris Klink, PhD (@ChrizKlink) reported

    @DropboxSupport v132.4.3800, installed update as fix attempt; Bandwidth is unlimited up/down but I also tried manually setting it to a high number. DB is now downloading, but extremely slow and regularly stalls on 'Downloading xxxxx files' for many minutes or reports 0.0 kb/sec.

  • Lookhappy
    Joe Latham (@Lookhappy) reported

    @BenABender I have problems exporting from Procreate to Dropbox - I read it was a Dropbox issue. My workaround has been to use another (free) app callled Documents, and I save to there then share to Dropbox. Very annoying

  • bachelorgrandpa
    Bachelor the Grandpa (@bachelorgrandpa) reported

    @DropboxSupport having trouble dragging images and pdf's into dropbox now, chrome pops it up as a pdf, were there any updates or quick solutions for this rather than disabling pdf visibility in chrome?

  • MrWoodyArrives
    Whats this? (@MrWoodyArrives) reported

    @expandinator @AkujiSaitoVA IS the dropbox not working?

  • LesleyChang
    Lesley Chang (@LesleyChang) reported

    @Dropbox The status for Dropbox says it's up, but we're experiencing an outage - can't even reach the website... Is this a new development?

  • DropboxSupport
    Dropbox Support (@DropboxSupport) reported

    @CozyCryp ...2/2 and then select "Preferences" from the menu > Verify that the box next to "Start Dropbox on system startup" is unchecked. If the issue still persists, please let us know.

  • STARDDED
    STAR (@STARDDED) reported

    @DropboxSupport how does one resolve the issue where one opens a document on dropbox web using Excel web for example and get a blank page?

  • LUVSCENES
    jo 🎨 (@LUVSCENES) reported

    hey @DropboxSupport, i've received an error saying: Error (5xx) and my files arent syncing, what can i do?

  • nopolitics_hp
    Helmut Pailer (@nopolitics_hp) reported

    @DropboxSupport My Dropbox Account has been disabled. I don't know why. I cannot login. You need to login for Dropbox support. Seriously. No support with email no support with telephone number. I need Dropbox for my ordination. I am not very happy about that.

  • ivan007
    Ivan Pope (@ivan007) reported

    @ScrivenerApp @Documentally Christian, I’ve been syncing to Dropbox for years, no problem.

  • DollyDecadatia
    Dolly Decadatia (@DollyDecadatia) reported

    It’s probably gonna be ala cart or “here grab this giant Dropbox for x amount of money” going forward. I don’t have the spoons for the clipsites. I’m gonna keep the accounts open for verification purposes but I’m sick of the slow *** pay outs.

  • DavidJusticePho
    David Justice (@DavidJusticePho) reported

    @DropboxSupport Just tried with Firefox and had the same issue

  • flynnpolsci
    Michael Flynn (@flynnpolsci) reported

    @dbgreenwald @profmusgrave This was a concern for me too as I have a couple coauthors who use Word. I did have some trouble with something to do with syncing tex references across Dropbox with coauthors once, but I can't remember the exact issue. But may want to watch out for that if coauthoring w/dropbox.

  • meatnosarcasm
    Pokémon : Let's Steal Eevee? (@meatnosarcasm) reported

    So UWI ignored my direct deposit and sent a cheque instead without notifying me. But cuz UWI Scotia is now a sales centre, I can't drop off cheques in the Dropbox. But the UWI Scotia ATMs have a problem accepting UWI branded cheques. Lol.

  • onursiezma
    Onur (@onursiezma) reported

    I am wondering if anyone out there having issue uploading files to dropbox since yesterday? They still haven't fixed the issue and I need to find another cloud service as I am worried about reliability of @Dropbox @DropboxSupport

  • DropboxSupport
    Dropbox Support (@DropboxSupport) reported

    @BadstoneMusic Hey Scott. we hope you don't mind us jumping in. Dropbox engineers are aware of the issue and are working on a solution. As soon as we have any news, we'll let you know. Alternatively, if you already have a ticket open with Support, please let us know the...1/2

  • DavidJusticePho
    David Justice (@DavidJusticePho) reported

    @DropboxSupport I'm having trouble uploading to my Dropbox in any folder. I tried diff folders, even my root folder. Nothing. Paid plan, 2tb, no notices of exceeding limits. It automatically downloads the file I drag into the browser and even nothing happens with upload button.

  • MaliaBender
    malia bender (@MaliaBender) reported

    @rachaelwarke I’ve been having trouble with dropbox too, think it’s a problem with the app. I’m waiting till tomorrow and work with it then. Got to make supper soon.

  • ChrizKlink
    Chris Klink, PhD (@ChrizKlink) reported

    My @Dropbox seems to have issues on #Mac #BigSur. Syncing is excruciatingly slow and keeps stalling completely. This seems to be a widespread problem. Any known solutions? (already tried fixing permissions & rebooting)

  • jasonburns
    Jason Burns (@jasonburns) reported

    I can’t upload to @Dropbox on two different machines - one local and one remote with teamviewer - anyone else having this issue? @DropboxSupport

  • onursiezma
    Onur (@onursiezma) reported

    @DropboxSupport Well i spoke with customer service and I was told there is a problem with Dropbox and engineers are working on it. I am on extremely tight deadline and now I have to find another option to send files to clients.

  • yanxchick
    Spooky Sooz 👻 (@yanxchick) reported

    @DavidJusticePho @DropboxSupport I'm having the same issue ... Came to Twitter to see if anyone else was dealing with this.

  • Supertramp_83
    Davicho Supertramp (@Supertramp_83) reported

    @DropboxSupport i'm having problems to upload photos from my phone, it just says uploading and it's been like this for an hour, i need to get some work done, what is happening??????

  • DavidJusticePho
    David Justice (@DavidJusticePho) reported

    @DropboxSupport Also an issue over multiple devices

  • VectorOfBasis
    vector (ngmi) (@VectorOfBasis) reported

    plan for this week [x] big thing at work [-] recover from the above lol [-] do some work [x] get some presents for wife & son [ ] fix a thing about the car [-] fix dropbox