Dropbox status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

• Errors (50%)
• Sign in (38%)
• Website Down (13%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

City	Problem Type	Report Time
Paramaribo	Errors	21 days ago
Bogotá	Website Down	21 days ago
Auxerre	Errors	21 days ago
Salt Lake City	Sign in	24 days ago
Madrid	Errors	1 month ago
Conneaut	Sign in	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Elias Al (@iam_elias1) reported 6 minutes ago

  Then the conversation took a turn. The technician pulled up Activity Monitor and showed him something: 23 apps were running in the background that the customer didn't have open. Adobe Creative Cloud. Spotify. Slack. Microsoft AutoUpdate. Dropbox. Google Drive sync. Three different "helper" apps installed during printer setup years ago. Each one was consuming small amounts of CPU, RAM, and battery cycles 24/7. The technician's words: "Your MacBook isn't slow because it's old. It's slow because it's running 23 jobs nobody hired it to do." System Settings → General → Login Items → look at the lists under both tabs → remove anything that doesn't need to launch automatically. The customer removed 18 of them on the spot.

• 
  GLITCH (@Rukkssss__) reported 10 minutes ago

  𝗕𝗧𝗙𝗦 is BitTorrent's decentralized file storage system, and it fundamentally changes how you store and share data. Think about traditional cloud storage: Google Drive, Dropbox, iCloud. Your files live on servers owned by a single company. That company controls access, sets prices, and can delete your data at any time. Your files are only as safe as that one company's security. And if their server goes down? You lose access. 𝗕𝗧𝗙𝗦 works completely differently. Instead of relying on a single server, your files are split into tiny encrypted pieces and stored across thousands of independent nodes worldwide. No single point of failure. No single company holding your data hostage. This architecture delivers 𝗙𝗼𝘂𝗿 𝗠𝗮𝗷𝗼𝗿 𝗕𝗲𝗻𝗲𝗳𝗶𝘁𝘀. First, security. Because files are fragmented and distributed, an attacker would need to compromise thousands of nodes to reassemble your data practically impossible. Second, censorship-resistance. No government or corporation can shut down BTFS because there's no central target to attack. Third, fault-tolerance. If some nodes go offline, thousands of others still serve your files. Fourth, speed. Peer-to-peer retrieval means you often download from the closest node, not a distant data center. So how does it work for actual users? You upload a file. 𝗕𝗧𝗙𝗦 splits it, encrypts each piece, and distributes those pieces to storage providers around the world users who have volunteered their spare hard drive space. When you need the file back, BTFS locates all the pieces from the fastest available nodes and reassembles them. But here's what makes BTFS sustainable: 𝗥𝗲𝘄𝗮𝗿𝗱𝘀. If you have unused storage space on your computer say, 100 GB sitting empty you can lease that space to the BTFS network. You earn 𝗕𝗧𝗙𝗦 𝗧𝗼𝗸𝗲𝗻𝘀 for every byte you store and serve. Your idle hard drive becomes an income stream. For everyday users, this means cheaper cloud storage. Without a centralized company setting monopolistic prices, storage costs drop to market rates determined by supply and demand. It means safer backups. Your encrypted, fragmented files survive disk failures, server outages, and even natural disasters. It means faster file sharing. The more popular a file is, the more nodes store it, and the faster everyone downloads it the opposite of centralized servers that slow down under load. All of this runs on 𝗕𝗹𝗼𝗰𝗸𝗰𝗵𝗮𝗶𝗻 𝗧𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝘆 combined with BitTorrent's massive existing network. BitTorrent already has hundreds of millions of users worldwide. BTFS taps into that peer-to-peer infrastructure, adding incentives and persistence to what was once just a sharing protocol. Upload, store, retrieve. Or share your spare space and earn. No corporate servers. No hidden fees. No single point of failure. That's 𝗕𝗧𝗙𝗦 decentralized storage built for the real world. @justinsuntron @BitTorrent #TRONEcoStar

• 
  Anirudh Sharma (@anirudhology) reported 11 minutes ago

  @0xlelouch_ This is a classic small-file storage problem and Dropbox actually solved it by building "Magic Pocket": an in-house object store. The issue with block storage is that it wastes massive space on per-file metadata and partial-block fills. For 10B files, this overhead can cost up to $ 90K/month. Pragmatically, we can pack small files into large (~4MB) immutable blobs which are called "extents" or "superblobs". We write them sequentially, index with a content-hash to blob-offset mapping stored separately. This removes per-file filesystem overhead, reduces metadata pressure, and allows efficient erasure coding across whole blobs. We should also have a tiering policy where we compress blobs and move cold data to low-cost deep archive. Dedup at file level can also be incorporated. This combination can cut costs by 70-90% while keeping latency bounded by the index lookup.

• 
  𝖆𝖍𝖒𝖎𝖗 (@calhalt98) reported 13 minutes ago

  @liabynight Lmk if you ever make a Dropbox, I’d be down to get it

• 
  Washington Report (@Washington_Rep) reported 15 minutes ago

  @BusinessInsider 📌 Dropbox founder Drew Houston is transitioning out of the CEO role, with Ashraf Alkarmi stepping in as co‑CEO before becoming sole chief executive. Houston will shift into an executive chairman position after a transition period in which he and Alkarmi share the co‑CEO title. 🧭 Leadership Transition: - Drew Houston is stepping down after nearly two decades leading Dropbox, moving into an executive chairman role following a period as co‑CEO with Ashraf Alkarmi. - Alkarmi, previously Dropbox’s head of product and general manager of its core business, becomes co‑CEO effective immediately and will later assume the role of sole CEO. 🧩 Background on Ashraf Alkarmi: - Joined Dropbox in late 2024 after senior product roles at Vimeo, Amazon (including Amazon Freevee), and Meta. - Credited internally with making Dropbox more responsive to customers and pushing for bolder product innovation. - Will receive an annual salary of $825,000, a target bonus equal to base salary, and $12.65M in restricted stock units vesting over several years. 📉 Company Context: - Dropbox’s market cap is just over $6 billion, roughly half its value at IPO in 2018. - Competition from Google, Apple, and Microsoft has pressured its core storage business, with revenue growth slowing to under 1% year‑over‑year. - The company reported $629.5M in Q1 2026 revenue and more than 18 million paying users. 🚀 Houston’s Next Chapter: - Houston, now 43, says his next move will be entrepreneurial and AI‑focused, not retirement.

• 
  David Tereba (@dawedeveloper) reported 15 minutes ago

  @terryaidev @MihariOyama Your dropbox issue might be resolved, TesterBuddy is a platform where devs list their betas and chat with testers directly.

• 
  alldaystocks | 24/7 Market News (@allday_stocks) reported 17 minutes ago

  $DBX Dropbox Earnings Preview: Flat EPS, Slight Revenue Decline Expected • Q1 EPS expected at $0.70 on revenue of $620.0M, down 0.8% YoY • Dropbox has beaten EPS and revenue estimates 100% of the time over the last 2 years • Revenue estimates saw 5 upward revisions over the last 3 months

• 
  🎀MONA MANIC🧸 (@mona_maniccc) reported 23 minutes ago

  My new Dropbox link is out 1 terabyte dm if you are down 💞

• 
  JasonFrostPhoto (@rootbeerphoto) reported 25 minutes ago

  @DropboxSupport What? My problem was not about camera uploads.

• 
  Ryan McKeen (@ryanmckeen) reported 26 minutes ago

  Lawyers, your biggest barrier to AI isn't AI. It's that your data lives in 6 places. Dropbox. Drive. Email. Hard drive. A spreadsheet only one person can find. Fix that first.

• 
  _brettam (@_brettam) reported 26 minutes ago

  @jjacky I don't see the problem. Everyone who has a Facebook probably doesn't care much about privacy anyway. And if not Facebook, most have DropBox, OneDrive, or ICloud. They all have access to the photos you upload.

• 
  divyansh tiwari (@DivyanshT91162) reported 29 minutes ago

  The craziest part? Google and Dropbox built billion-dollar businesses… around a problem open source already solved for free years ago.

• 
  Jean-Baptiste Emanuel Zorg (@calibrated_lies) reported 30 minutes ago

  3. Incentivizes Centralizing BlockSpace Market Ahhh the crux of the problem "... high-volume data ...". Bitcoin is a monetary protocol used for monetary txs any other use make Bitcoin useless. Monetary txs are small. If you want data then get a DropBox account.

• 
  Pradeep Kumar Xplorer (@ThaiKumar) reported 33 minutes ago

  Someone is regulating my upload to Dropbox 33 mb file suddenly the network is slow

• 
  Dwayne (@CtrlAltDwayne) reported 33 minutes ago

  @swyx Brb, creating a YouTube clone. The software part is easy, it's the infrastructure for a lot of these that's the problem. Once you scale a Dropbox, Zoom or YouTube clone you start burning money fast undoubtedly.

• 
  Orewin1990.bsky.social (@Yoshiwi2) reported 34 minutes ago

  Okay, I think I've settled for an idea. I'll probably create an Dropbox account and upload all NSFW stuff there. Everyone who's interested in getting a link, once it's there, drop an comment down here. Won't be free tho. Around 10ish € a month

• 
  Logan Radcliff (@GTDCANI) reported 36 minutes ago

  Omg OneDrive is terrible! Do better @Microsoft ! Trying to download a folder with 1000 files. OD zips, downloads, says complete. I end up with 5% of my files. Never this issue with Google Drive or DropBox.

• 
  BlackhillsEd (@blackhillsed) reported 37 minutes ago

  @SgtJulier1776 @CoffeeBlackMD I would suggest @HunterEsoteric Go to his website, sign up for the emails and look at his resources. He is on YT (Taken down before) and Spotify. Once you get the 1st email go to the bottom of the page and get the complete Dropbox vids. Get his cheatsheet as well!

• 
  𝙎𝙄𝙕𝙀𝙥𝙡𝙖𝙮 (@SIZEplayProduct) reported 41 minutes ago

  Update: I was able to upload a clip via Dropbox to C4S using another Mac - maybe it has something to do with my MacBook? Even though it’s a few years old & has the latest software? Is anyone else having upload issues with #Clips4Sale?

• 
  Lazaro M. (@Lzmrtn66) reported 41 minutes ago

  @Dropbox I'm having trouble regaining access to my Dropbox account. I have access to the registered email. I request a password change, you send the password, I log in with the password, then you say you'll send an SMS to my cell phone, but that SMS never arrives.

• 
  timbidefi (@timbidefi) reported 45 minutes ago

  You are being watched right now and you're paying for it, privacy isn't a feature, it's a decision you make. Google stores your emails, Apple logs your location, Dropbox reads your files. Every cloud service you pay for is a deal you didn't fully read, with a company whose interests are not yours. He read it, built this instead: Custom rack server in his home, fully self-hosted, zero third party access, every byte of data sitting on hardware he physically owns. Email, storage, VPN, everything, running on his infrastructure, under his rules. Nobody can sell it, subpoena it, or lose it in a breach he had no control over. It cost him a weekend to build and less than $300 to run per year. Your data is somewhere right now, the only question is whose terms it's living under.

• 
  Adi K. (@AdeelKh14332183) reported 46 minutes ago

  Don’t pay for Notion, use Obsidian Don’t pay for Slack, use Discord Don’t pay for Zoom, use Google Meet Don’t pay for Jira, use Linear Don’t pay for Salesforce, use HubSpot CRM Don’t pay for QuickBooks, use Wave Don’t pay for DocuSign, use Dropbox Sign Don’t pay for Calendly, use Cal Don’t pay for Intercom, use Crisp Don’t pay for Webflow, use Carrd Don’t pay for Airtable, use NocoDB Don’t pay for 1Password, use Bitwarden Most startups don’t have a revenue problem. They have a software subscription problem. You don’t need a $30k tech stack to build a great company. You just need smarter tools. That’s an easy $15,000+/year saved.

• 
  RealHD (@Purified_HD) reported 47 minutes ago

  Update: I was able to get the download link the mod was using to pull the .exe on launch taken down through Dropbox. It won't stay down for long, but it throws a wrench in their operation for now.

• 
  Dachswerk (@dachswerk) reported 47 minutes ago

  @Burnstation3D @gonecozycrafts The cloud was never cheaper. It was hyped to us as cheaper and more convenient. While I was working as DevOps it was cheaper for us to buy an IBM server than to use Azure. And with this AI thingy it's only gonna get more expensive. My Dropbox was hacked and I lost some Google docs because of their error. I have trust issues with cloud

• 
  Sara (@monamouroui) reported 48 minutes ago

  @SlmnMANUTD @WindowsLatest I didn't care about updating to the latest build. I cared about how Windows 11's AI deleted my Dropbox files from not only my desktop, but Dropbox itself! I managed to find them in DropBox's web Deleted Files folder and recover them. On top of this Windows decided to move all of my files that were on my hard drive to One Drive without my permission. And in the process of doing so created multiple subfolders D: OneDrive/My Documents/OneDrive/My Documents/OneDrive/My Documents/OneDrive/My Documents/OneDrive/My Documents/OneDrive/My Documents/OneDrive/My Documents/OneDrive/My Documents/OneDrive/My Documents/OneDrive/My Documents/OneDrive/My Documents/etc I brought it over the BestBuy to repair the OS because there were other problems, so I cannot tell you how many layers I had to click through to get to my actual documents. I was able to recover the apps that we affected by the update (ScanSnap, Adobe Illustrator, Acrobat, etc) doing a System Restore. But that didn't help with my files.

• 
  ★ Omega_ DBZ★ (@omega_dbz) reported 48 minutes ago

  Leaked! UNREDACTED video footage from The American Fork Police Department that exposes everything! Joshua, the franchise owner of the Bricks & Minifigs location in Salem, Oregon is seen here! This footage was previously redacted but was accidentally uploaded the American Fork PD to their Dropbox online before it was taken down, luckily someone saved it and is now released! #recklessben #legoscandal

• 
  TradeNewsCast (@trade_news_cast) reported 49 minutes ago

  Dropbox CEO Drew Houston to Step Down, CNBC Says

• 
  Aina (@Aina_Ai2) reported 50 minutes ago

  Then the conversation took a turn. The technician pulled up Activity Monitor and showed him something: 23 apps were running in the background that the customer didn't have open. Adobe Creative Cloud. Spotify. Slack. Microsoft AutoUpdate. Dropbox. Google Drive sync. Three different "helper" apps installed during printer setup years ago. Each one was consuming small amounts of CPU, RAM, and battery cycles 24/7. The technician's words: "Your MacBook isn't slow because it's old. It's slow because it's running 23 jobs nobody hired it to do." System Settings → General → Login Items → look at the lists under both tabs → remove anything that doesn't need to launch automatically. The customer removed 18 of them on the spot.

• 
  Shripal Gandhi (@ishripalgandhi) reported 53 minutes ago

  Hey @Dropbox ... Your advanced customer service is horrible! I have benefit chasing them for an important issue since more than 2 days (not counting the weekend) now and I still do not have a resolution. Is it that your reps are allowed to answer only one email per client per day??

• 
  Abhishek Singh (@0xlelouch_) reported 59 minutes ago

  A good system design interview question for a Senior/Staff Backend Engineer is: Design Dropbox. At first, Dropbox looks like a simple file upload and download system. User uploads a file, we store it, and later they can access it from another device. But the real complexity is not uploading one file. The real complexity is sync, conflict resolution, versioning, permissions, large file handling, offline changes, metadata consistency, deduplication, and making the system feel instant across laptops, phones, and web. I would start by breaking the system into two major parts: file content and file metadata. File content means the actual bytes of the file. Metadata means file name, folder path, owner, size, checksum, version, permissions, timestamps, and deleted/restored state. These two should not be stored together. File bytes should go to blob/object storage, while metadata should go to a database that supports fast lookups and strong correctness. For upload, the client should not send a large file as one big request. A 2GB video should not restart from zero because the Wi-Fi dropped at 95%. So we should split files into chunks, calculate checksum for each chunk, and upload chunks independently. Once all chunks are uploaded, the server creates a file version that points to those chunks. This gives us resumable uploads, retry safety, and better network usage. A very important optimization is deduplication. If 10,000 users upload the same popular PDF, we do not want to store 10,000 copies of the same bytes. We can hash file chunks and store only unique chunks. Metadata will point to the chunk list. This saves huge storage cost, but we must be careful with privacy and security. Dedup should happen in a controlled way, not leak whether another user already has a specific file. The metadata service becomes the source of truth. Every change like upload, rename, move, delete, restore, or share should create a new metadata version. This is important because Dropbox is not just storage, it is a timeline of changes. If the user deletes a file by mistake, we should be able to restore it. If two devices make changes offline, we should know exactly what changed and when. Sync is the heart of the system. Each client should maintain a local sync token. Whenever something changes, the server writes it into a change log. The client can ask, “give me all changes after token X.” This is much better than scanning every folder again and again. For near real-time sync, clients can use long polling, WebSockets, or push notifications to know when new changes are available. Conflict handling is where naive systems fail. Imagine a user edits the same file on laptop while offline, and also edits it from mobile. When both devices come online, which version wins? For normal files, the safest approach is to keep both versions and create a conflict copy. For collaborative documents, we need deeper merging logic, but for a Dropbox-like file system, versioning plus conflict copies is usually good enough. Permissions should be checked before every sensitive operation. Sharing a folder is not just adding one row in a table. If a folder has thousands of files, permission inheritance becomes tricky. We should model ownership, viewer/editor access, shared links, link expiry, team policies, and audit logs. Permission changes should be strongly consistent because users must trust that removing access actually removes access. Downloads should first go through metadata and permission checks. After that, the system can return a short-lived signed URL from blob storage or CDN. Public/shared files can be cached more aggressively. Private files need careful access control. Performance is important, but leaking private files for speed is not acceptable.