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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Dropbox. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Dropbox users through our website.
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Website Down (55%)
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Sign in (36%)
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Errors (9%)
Live Outage Map
The most recent Dropbox outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Olongapo |
Website Down | |
 Glendora |
Errors | |
 Sardoá |
Website Down | |
| Camboriú |
Website Down | |
 Rickmansworth |
Sign in | |
| Birmingham |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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NoneXistense
(@nonextence) reported
@cjadoo_o @neko_aline You may be try dropbox too cause google may find copyr***t issue and block the link so soon
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meg
(@MGosselin10) reported
Shoutout to @DropboxSupport for failing to help a PAYING customer. Since they have not solved my problem in 24+ hrs and refuse to speak with me on the phone, does anyone know how to upload photos to @Dropbox from an iPhone WITHOUT having the app open?
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Ross Grady
(@rossgrady) reported
In other "which hole should I throw my money down" news, Dropbox has gotten increasingly agitated about my impending space crisis on the free tier plan I have been using since . . . 2008? I actually believe in paying for Internet services I use, so I dunno why I'm balking now.
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Geeta Menon
(@geeta_menon) reported
Is anyone having trouble with @Dropbox failing to open on their MacOS Monterey? Any fixes? Google has failed to provide a working solution after many searches. Help!
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ami
(@amiamiprin) reported
@DropboxSupport How can I fix this?
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ahella
(@erodalovers) reported
@OWildeLarry I mean yeah the Dropbox link is down idk why
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Lost In Tech
(@lost_in_tech) reported
@Bryan_Vines I haven't really looked at creality cloud at all. Is it also a sort of 'dropbox for printing' to a creality printer too then? If so, I see how having that public is a problem.
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John Curiel, PhD
(@JohnCuriel14) reported
@rmkubinec The big problem was that the shape files were too large to upload, so there was a lot of Dropbox coordination to get around that.
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𝙼𝚊𝚜𝚜𝚒𝚖𝚘 𝙲𝚊𝚛𝚗𝚎𝚟𝚊𝚕𝚎
(@MaxCarnival) reported
There may be problems with dropbox, due to excessive traffic. I'm trying to solve, thanks.😕
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Hasen Judy 🇮🇶🇨🇦🇯🇵 حسن الجودي
(@hasen_judy) reported
@cmuratori In the past I stopped using many programs because they suck. Including but not limited to: - Dropbox (and all cloud sync services - can't trust them anymore) - Android (iPhone is not ideal either but it's an order of magnitude better) - Android Studio (very slow all the time)
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Allie ✨
(@fizzyallie) reported
Dropbox customer service marking my issue as resolved, when all they did was say 'no we have no idea why your bank account has 6 mysterious charges from us'... lads ye owe me a hundred quid this isn't resolved
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Ian Gander
(@IGander) reported
@ironcircuscomix @Iron_Spike Hey, I bought a PDF of Softies but I'm having real trouble opening it. Downloaded a few times now but nothing can read it - Adobe & Foxit Reader and Chrome says corrupted, Firefox loads forever. Phone & Dropbox app thinks it's corrupt too. Any ideas?
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Biff Johnson
(@CatseatJohnson) reported
@MerissaHansen17 If you watch the Movie 2000 mules you will know that the Post Office was not the problem it was Dropbox's
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PC MAxXx
(@PCMAxXx) reported
@Dropbox @DropboxBusiness @DropboxSupport Are there any issues with the business platform?
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Jacob Matson
(@matsonj) reported
@BobLovesData I think the truth is its a very hard problem to solve and we have a bunch of work arounds at this point - i.e. emailing links to files with Dropbox or OneDrive. Kludgy but probably fine for now? I do worry about the free and open future of the net though.
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evilvendingmachine
(@Fv044) reported
@andres_vidoza @ByteReview The companies (specially the big ones) are just slow…Apple silicone was a suprise almost 2 yeara ago, but companies like Adobe is badly lead, puting resources into all other stuff than optimizations. Just look att dropbox who even didnt want to do M1 version at first 🥴
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Caitlin the Convivial
(@squeevening) reported
@DropboxSupport No error. It deleted, then within a few seconds, HAHAA it's back! This is not my folder it is a client's folder, yes, and I can't get it to GO. AWAY.
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ami
(@amiamiprin) reported
@DropboxSupport I was just setting up a folder for testing and now it asks for the password🤔 Does this mean that it takes a little time for the password to be set and reflected? It doesn't cause any more problems now, but I DM'd the link to the folder that had the problem just in case.
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Simone Polak
(@SimoneonMaui) reported
@Dropbox with all due respect, your customer service options are very unfriendly towards a large group of aging senior who so not have the bandwidth or knowledge to fix all their problems. I have a note to "cancel" on my calendar but do not see service beyond Basic.I need a human
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Nisha
(@geeudee) reported
Strange how Dropbox makes their File folders vs Paper so unintuitive and panic-inducing. Who's going to figure out how to get to Paper? All I know is I login, and it seems like all my Paper docs have disappeared.
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Marc
(@OhHeyMarc) reported
@LexAGoooo A lot of the material is common sense stuff if you know server or storage basics or have ever used, like, DropBox or OneDrive.
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Simone Polak
(@SimoneonMaui) reported
@DropboxSupport I'm so confused about many things is that I've just suffered my mom recently died and I am experiencing a lot of medical issues so I just I can't keep track of things as much I try and I do have the notation that's what makes me nervous bc if I thought enough to write it down
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Wild Walker
(@wildwalker84) reported
@DropboxSupport 1) Before the reinstall we had the Smart Sync option, which enabled the necessary files automatically. Now there's only the online/offline option and I can manually sync things, which fixes SOME issues, it still creates a lot of problems. Also, it's impossible to manually ...
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ana 🦈 🏡
(@pattinsonrry) reported
does anyone have a link that isn't dropbox??? I'm having issues saving it
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ami
(@amiamiprin) reported
@DropboxSupport Perhaps it was not a functionality issue. I just made a mistake and copied the editable link URL that I made for the first time instead of the passworded browsable link. It was due to my lack of intelligence
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🔪SN
(@SNLovesMusic) reported
I have a Discord channel in my personal server just filled with cropped Twitter pfps and headers. I guess it would have been easier to just make a big MEGA or Dropbox folder but it is what it it now I guess.
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Yvette Tapp
(@yvettetapptico) reported
@DropboxSupport I accidentally disconnected from the film production while trying to find out why red x circles suddenly appeared beside items I had saved to their drop box. My plan is basic, but, their plan is massive / no other crew member has my red x problem. My panic led me to SIGN UP again
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Cactus de Uru Uru
(@PepinaSediciosa) reported
@eshaLegal I remember an interview where the guy said a swiss Dropbox was the only one that didn't delete it: “In each case, the material that we put on there, and it was a relatively small amount, 8,000 emails, they were taken down in under 70 minutes.
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Burak Barkoren
(@bbarkoren) reported
@Dropbox Your support team’s response is very slow. Our entire file sharing came to a halt. Do we need to take our business elsewhere?
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Wild Walker
(@wildwalker84) reported
@DropboxSupport Smart Sync no longer works on clean install on new version of MacOS 12.3. We can no longer use After Effects at our agency, constantly getting errors when using Dropbox files. We are forced to work locally, making older workfiles impossible to use.