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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Dropbox. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Dropbox users through our website.
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Website Down (55%)
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Sign in (27%)
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Errors (18%)
Live Outage Map
The most recent Dropbox outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Eugene |
Errors | |
 Arcueil |
Errors | |
 Bogotá |
Website Down | |
 Karachi |
Website Down | |
 Slough |
Website Down | |
 San Salvador |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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philwoodford
(@philwoodford) reported
I just hate all the multiple and conflicting log-in issues for 365 and Google Drive and Dropbox and all these cloud platforms. When people send me links, I never know who I’m supposed to be or what password I’m supposed to use or whatevs. Such a waste of time.
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Rita Nyman
(@nyman_rita) reported
@AartvanWeelden @DropboxSupport And I just updated to iOS14.5 still not working! Problem is with the application
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Paul Gowder, 🐱 🐈 😺
(@PaulGowder) reported
@HBWHBWHBW oh I really need to get into hazel; sorting out files that land in my dropbox from the ipad and getting them into zotero land etc. is always a problem for me
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Mike
(@mikejobson) reported
on my MacBook Pro M1 as it doesn’t officially support Apple Silicon yet without doing loads of crap workarounds to install a beta. Come on @google you knew problems with relying on extensions was coming. My @Dropbox app works perfectly.
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Samuel Avery-Quinn
(@samaveryquinn) reported
@Lady_Historian On the bright side, if you are not using work email for Dropbox, you may avoid some sticky privacy issues.
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Tony
(@miocyon) reported
@Egonatello @sarahsgonewild I’ve become a backup evangelist because of that experience. My own system involves keeping important things on Dropbox, at least weekly backups to a hard drive in my office and a server at home, and @backblaze for both of my computers.
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Swabreen Bakr
(@ssscorvus) reported
Ok what’s the best service to use to upload/download large files? I’ve been trying to d/l a 3GB video file via @Dropbox for hours and it’s a nightmare. It errors out in Safari and on Chrome it only downloaded 90% of the video?!? Help me!
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Dr. Erica L. Williams
(@EricaLWilliams7) reported
My @dropbox is full so I'm trying to delete files and save them in my Documents folder but the storage size is not going down at all. I even went to the website to permanently delete files and still nothing. What am I missing?
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Beka Miller
(@BekaXDBot) reported
But, you know, cloud-based, Dropbox and I woke up feeling good time because I woke up and feeling down what I’m feeling good,
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Isaac Blanco
(@K_W_iceman) reported
@Dropbox having issues reaching live support for my business account. Is there someone I can speak with?? Can I get a callback?
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LaiLai Will
(@speciallaidy) reported
@UPS My local Dropbox is FULL no one has picked up un DAYS!! What's the issue?
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Mike Irving
(@mikeirvingweb) reported
@markrendle @Dropbox not sure, but I'm pretty sure if you login via a browser there's a bin where deleted stuff is kept for 30 days.. definitely worth checking ASAP.
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Avi Schwartz
(@le_avion) reported
@pCloudapp Too many people are facing the same issue. Just look at the complaints. I am not running a FW on my Linux machine. Question to others with the same problem: are you using Comcast (Xfinity) by any chance? Why only pCloud faces this issue and Dropbox doesn't?
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Tim Bertenshaw 💙
(@tbertenshaw) reported
@markrendle @Dropbox I think @carlfranklin summarised a similar issue in a recent #dotnetrocks episode?
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Marco Brandt
(@marcobrandt) reported
@DropboxSupport Can't acess my account. For 5 days trying. The code don't come to my cell phone. It's a nightmare. I've changed my pass but does'nt fix it.
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Mark
(@MarkEffect85) reported
@DropboxSupport I’m using drop box app on iPhone. The app crashes every time I try to upload something. This is a new problem as of today. Tried restarting and force closing app.
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Crystal Widjaja
(@crystalwidjaja) reported
Melissa Tan, former Dropbox, suggested starting with areas where you can get quick signals — if large funnels have conversion rates like 0.2%.... something is probably seriously broken and should be opportunistically tested and experimented on.
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Laurent Senta 🪴
(@laurentsenta) reported
@spakhm @Suhail You're into decentralization these days, fun rerefence aside, isn't the real issue the fact that they'll have full access to your data, metamask keys, etc? Chrome data is much more structured than Dropbox'
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Josh Melton
(@mejoshmelton) reported
@Dropbox are you guys down right now? Files are not syncing and I can’t get to your website.
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Rafael Winniger 🏳️🌈
(@Jordhiel) reported
@sadtheropod I had the same issue years back when Photoshop crashed while saving my file. Since then I always save my files directly into my Dropbox folder so that I can easily recover an earlier version just in case. Should work with any file sync service.
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Rhonda Negard
(@FatDogCreatives) reported
@tejones How do I stop this processing box from starting the second I open the app? Is this an issue for anyone else? It’s annoying. The Dropbox pop-up in Excel and Word is also annoying.
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Nick Rick
(@NickRic14791796) reported
@SpecimenX21 @discord @its_menieb I've been unbanned but yuh, Me and a bunch of dudes raided a CP server reported all the links to dropbox n mega. Reported em all to discord...didn't respond to any. They only ************ responded to the one reporting the whole server which was sent 2 hours after mine.
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dominijk
(@dominijk) reported
@stromarchitects @andymatthews To back your NAS to the cloud or hard drive, then cloud to cloud to NAS? For former I’m using their C2, the later can be glitchy. I’m using their synology drive software (essentially Dropbox) rather then mounting as a server
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Beardy Jake.
(@BeardedWarriorX) reported
@Dropbox @DropboxSupport sucks at helping with getting answers to issues... I have been trying since last night to find out why I paid to upgrade but my account has yet to be upgraded. The help centers in the support/contact are a joke. Seriously want answers and need help...
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Kaptain Kavemann
(@lowhealthluigi) reported
@stephabelle13 You crouch down to get the dvds out of the Dropbox and when you stand back up there’s a customer standing in front of you, staring you down. Meanwhile the TVs keep flashing static and incoherent garbled language
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Josh G. Bowman
(@bowmansound) reported
@Dropbox My friend who uses dropbox for his business has been inexplicably locked out of his account for 5 days, and has not been able to get a reply from you. How can he resolve the issue???? Help please!
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fesq
(@fesq_project) reported
@fvckrender @dan_gaud yoo @fvckrender i have a suggestion.✨ im getting super slow download speed and got a network error once already! maybe have a dropbox or drive link as a backup. Cuz the server might not handle too many people downloading at once
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Mike Torr
(@macronencer) reported
Fixed it. Here's more info, as I think this is a nasty issue that will bite some of your users. It's an Apple bug (big surprise). If I upload an unedited photo in Dropbox, it always appears as JPG. However, if I set the camera app to High Efficiency and I EDIT the photo,
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_
(@andymatthews) reported
@dominijk @stromarchitects Want to have files locally stored & backed up. Fast for on site users. We also want all of those files synced to the cloud so that we can view any part of the server remotely via iPad / Phone / Home computer etc. API for DropBox wasn’t implemented properly last time I checked.
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Mark Rendle and 3 others
(@markrendle) reported
@DropboxSupport He scrolled further down and there are 3 events from 23rd Dec 2020, saying the folder and 32 sub-folders were deleted. They're one minute apart, i.e. 3:33pm, 3:34pm and 3:35pm. No "Restore" button on the page. He definitely doesn't remember deleting them, they're important.