Dropbox status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

• Sign in (44%)
• Errors (44%)
• Website Down (11%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

City	Problem Type	Report Time
Paramaribo	Errors	2 days ago
Bogotá	Website Down	2 days ago
Auxerre	Errors	2 days ago
Salt Lake City	Sign in	4 days ago
Madrid	Errors	20 days ago
Conneaut	Sign in	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bark (@barkmeta) reported 2 minutes ago

  Let me explain what just happened… An AI just launched that eliminates all marketing jobs. Not some of them. All of them. SEO. Social media. Content writing. Ad creation. Brand design. Pitch decks. Community management. Reddit posts. Email campaigns. All of it. A marketing team costs $200K to $500K a year. An agency costs $10K to $20K a month. A freelance designer charges $5K per project. This does all of it. Every single function. For almost nothing. Backed by General Catalyst. Jeffrey Katzenberg. Executives from Dropbox, Stripe, and Google. $7.5 million in funding. Thousands already using it. And it has an API. Meaning other AI agents feed it work automatically. AI writes the copy. AI designs the assets. AI posts it. AI optimizes it. No human ever touches it. A full marketing department. End to end. Automated. A week ago AI replaced coders. Before that writers. Before that customer service. Now every marketing job. All at once. From one launch. Every single week another AI drops and another career becomes a subscription. And it’s not slowing down. It’s speeding up…

• 
  Zach Roseman (@zachrose51) reported 2 minutes ago

  @SamMillerWright Alright - found some of your customers: Goldman Sachs, Spotify, Chase, Twitter, Dropbox, Google, Microsoft, IBM, Uber, Salesforce and Apple. Sound right? Going to use these to track down real prospects at your dream customers and map intro paths to them

• 
  Miranda Fernandez 📍ELP (@erotiqlibrarian) reported 9 minutes ago

  I re-uploaded videos to Dropbox. Everybody has 24 hours to download before I take them down to remedy Dropbox deleting them.

• 
  0xJansss (@jannnsssssss) reported 10 minutes ago

  Think about every file you've ever uploaded to Drive, Dropbox, or iCloud. Google can delete it. Anytime. No warning. Amazon's servers go down? Half the internet goes with it. You don't own your data. just rent it. We've been okay with this for 20 years. Walrus says: that's over.

• 
  “Ijebu Tax” (@OlalekanOR) reported 11 minutes ago

  @TaoFeek182 Tbh, I could not download it, the Dropbox was not working. I'd share with you once I get hold of it.

• 
  Isha (@VISportsTalk) reported 12 minutes ago

  @DropboxSupport @DropboxSupport Now I cannot even remove editors to folders. The Whole system is down

• 
  John Cartwright°͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌ 🐈 🐈 🐈 (@bejiitas_wrath) reported 12 minutes ago

  Windows Defender, the built-in antivirus running on every Windows machine, has a working zero-day exploit with full source code sitting on GitHub. No patch, no CVE, and confirmed working on fully updated Windows 10 and 11. A researcher who says Microsoft went back on their word just handed every attacker paying attention a privilege escalation that takes any low-privileged account straight to NT AUTHORITY\SYSTEM. On Windows Server, the result is different but still serious: a standard user ends up with elevated administrator access. The vulnerability is called BlueHammer. On April 2nd, the researcher posted the public disclosure on a personal blog, and on April 3rd, the full exploit source code went live on GitHub. Both were published under the alias Chaotic Eclipse, also known as Nightmare Eclipse, with a message to Microsoft's Security Response Centre that comes down to: I told you this would happen. In late March, the same researcher opened a blog with a single post explaining that they never wanted to come back to public research. Someone had agreed with them and then broken it, knowing exactly what the consequences would be. The post says it left the researcher without a home or anything. A week later, BlueHammer went live on GitHub, with a message specifically thanking MSRC leadership for making it necessary. That is not someone annoyed with a slow review process. That is someone with nothing left to lose. BlueHammer is not a traditional bug, and it does not need shellcode, memory corruption, or a kernel exploit to work. What it does is chain five completely legitimate Windows components together in a sequence that produces something their designers never intended. Those five components are Windows Defender, Volume Shadow Copy Service, the Cloud Files API, opportunistic locks, and Defender's internal RPC interface. One practical limitation worth knowing: the exploit needs a pending Defender signature update to be available at the time of the attack. Without one in the queue, the chain does not trigger. That makes it less reliable than a push-button exploit, but it does not make it safe to ignore. When Defender runs an antivirus definition update, part of that process involves creating a temporary Volume Shadow Copy, which is the same snapshot mechanism Windows uses for backup and restore. That shadow copy contains files that are normally completely locked during regular operation, including the SAM database, which stores the password hashes for every local account on the machine. BlueHammer registers itself as a Cloud Files sync provider, the same kind of thing that OneDrive or Dropbox uses to sync files. When Defender touches a specific file inside that folder, the exploit gets a callback and immediately places an opportunistic lock on that file. Defender stalls, blocked, waiting for a response that is never coming. The shadow copy it just created is still mounted. The window is open. With Defender frozen in place, the exploit reads the SAM, SYSTEM, and SECURITY registry hives directly from the snapshot. It decrypts the stored NTLM password hashes using the boot key pulled from the SYSTEM hive, changes a local administrator account's password, logs in with that account, copies the administrator security token, pushes it to the SYSTEM level, creates a temporary Windows service, and spawns a command prompt running as NT AUTHORITY\SYSTEM. Then, to cover its tracks, it puts the original password hash back. The local account password looks completely unchanged. No crash, no alert, nothing. The Cloud Files provider name hardcoded in the exploit source code reads IHATEMICROSOFT. The administrator password used during the escalation is hardcoded as $PWNed666!!!WDFAIL. These are not bugs left by accident. They are messages, written directly into the code, and there is only one intended reader.

• 
  Sean (@jishaochen89766) reported 14 minutes ago

  Last night, I tried Obsidian at home. Download the software, install, use the extension "remotely save", and the problem came again... I don't know how to sync the file from Dropbox... So I restart again.....create a file folder and rename it set auth...refresh it still no sync

• 
  frank goertzen (@frankgoertzen) reported 15 minutes ago

  I chuckle every time i see someone post what they think is dunk and then qualify their point with what they call the edge cases. Dropbox is just ftp with a few edge cases. LLMs are just autocorrect with a few edge cases. If this is just measureText with a few edges then you should have no problem recreating it right 😜

• 
  Nil (@Nil053) reported 18 minutes ago

  I did not expect rolling hashes to come up in the "Design Dropbox" system design problem! When designing Dropbox, it is important to discuss chunking for large files: To upload 50GB file, we split it into smaller chunks (say, 4MB each) and upload them individually. This makes uploads fault-tolerant: a network disconnect doesn't ruin the entire upload; we just resume the remaining chunks. But what if the file changes locally? Do we reupload the whole thing? The next idea is to store the hash of each chunk as metadata, locally and remotely. Then, we only reupload chunks whose hash has changed. But that's just normal hashing; we haven't got to the rolling hash part yet... Consider the worst case: append one byte at the *start* of the file. Every chunk boundary shifts by one byte, every chunk hash changes, and we reupload everything. The chunks we previously uploaded are still physically present in the local file, just not aligned to 4MB offsets. That's where the rolling hash comes in: we use it to compute, in linear time, the hash of every 4MB window in the local file - not just those aligned to offsets that are multiples of 4MB. This way, if a chunk we previously uploaded is still intact *anywhere* in the local file, even if it moved around, we will detect it, and we can skip uploading it. We only need to upload the bits between those chunks (and accept that our chunks will not always be exactly 100MB).

• 
  Muhammad Usaid (@MuhammadUs12678) reported 20 minutes ago

  Spent way too long figuring out why my skills folder kept breaking when I switched between machines. The fix was so obvious I felt stupid. Here's the problem. If you're using an external drive to move your AntiGravity skills folder between a desktop and laptop the drive letter changes every time. F: on your desktop. D: on your laptop. AntiGravity can't find the path. Skills stop loading. Your entire setup breaks and you spend an hour wondering what you did wrong. The fix is two steps. First move your skills folder to Google Drive or Dropbox. Not the external drive. The cloud. Second create a Symbolic Link on both machines. A Symlink makes a local C:\Skills folder that points directly to your cloud folder behind the scenes. AntiGravity always sees C:\Skills. Clean. Consistent. Never breaks. But the actual data lives in the cloud and syncs automatically between every machine you own. No plugging in drives. No broken paths. No "why is this not loading" moments at 11pm before a client call. Your brain travels with you now. Not with your hardware

• 
  Dropbox Support (@DropboxSupport) reported 20 minutes ago

  @SergeiShiryayev Hi Sergei, thanks for writing in. Are you downloading the file immediately, after renaming it? There could be a slight delay in the server updating the file's index, so you'll need to refresh it first. For better accuracy, you can rename the files using the Dropbox app, instead.

• 
  Rashford Eyo of Jeje Group (@rashfordeyo) reported 21 minutes ago

  2. Solve a problem that hurts. Dropbox got its first 5,000 users from a simple demo video. They didn’t have a following, just a pain point worth talking about.

• 
  ✨️Ascendant (@ascendant32) reported 27 minutes ago

  yo laptop people, is 2tb of ssd necessary on a laptop these days or is 1tb enough? assuming 32gb ram i work w huge datasets sometimes as for storage needs i use dropbox so it's never been an issue but sometimes loading datasets can be an issue bc not enough ram lol

• 
  Mutt (@MuttMetaX) reported 28 minutes ago

  Let me break this down. An AI just launched that replaces every marketing job. Not some. All of them. SEO. Social media. Content. Ads. Branding. Pitch decks. Community management. Reddit posts. Email campaigns. Everything. A marketing team costs $200K–$500K a year. Agencies charge $10K–$20K a month. Freelancers $5K per project. This AI does all of it—for almost nothing. Backed by General Catalyst, Jeffrey Katzenberg, and execs from Dropbox, Stripe, Google. $7.5M in funding. Thousands already using it. It has an API. Other AI agents feed it work automatically. Copy is written, assets designed, posts scheduled, campaigns optimized. No humans required. A full marketing department, end to end. Automated. A week ago AI replaced coders. Then writers. Customer service. Now marketing. All at once. With one launch. Every week another AI drops. Another career becomes a subscription. And it’s not slowing. It’s accelerating.

• 
  Sam :) (@SamB_46) reported 29 minutes ago

  $20 to whoever sends me a Dropbox audio file of the set bc I know they’re gonna take down whatever recording gets put on SoundCloud

• 
  0xMarioNawfal (@RoundtableSpace) reported 30 minutes ago

  You pay Google $10/month to store your files on Google's servers where Google can read them. Dropbox was breached in 2024. Emails, passwords, API keys all exposed. There's a tool that syncs files directly between your devices. No cloud. No server. No middleman. It's called Syncthing. 81,900 stars on GitHub. - Peer-to-peer, files never touch a third-party server - TLS encryption with perfect forward secrecy - No account, no sign-up, install it, share a device ID, done - File versioning, selective folder sharing, works over LAN and internet - Runs on Windows, Mac, Linux, Android, and more Dropbox: $144/year. Google One: $120/year. Syncthing: $0. Unlimited devices. Unlimited storage. Forever. There is no Syncthing server. Nothing between your devices except an encrypted tunnel.

• 
  PATRICK (@Augustuskiefer) reported 34 minutes ago

  @DropboxSupport We did not. The issue resolved around 12:45 cst

• 
  Jasper Polak (@polak_jasper) reported 35 minutes ago

  Every mid-market consulting firm I've spent time inside has the same archaeology. Proposals from 2022 in a partner's Dropbox. Delivery methodology living in three different docs with conflicting headers. Sales call notes in Teams. Post-mortems in a notes app on an iPhone. Client health data in HubSpot. Margin in the finance spreadsheet. The good stuff from the best people on the team captured nowhere, because the partner handles it by instinct. Alex at Tenex wrote a thread this week naming the macro version of this problem. Engineering already has its AI brain (the *** repo). Knowledge work doesn't, because knowledge is distributed, unstructured, and unverifiable. Someone will build the generalized version. Payoff: "Robinhood for knowledge workers." Agree with almost all of it. The part I'd add for services firms: The corpus isn't the problem. You have more context than almost any other business type. Every engagement generates detailed artifacts. Every partner has fifteen years of calibrated judgment. Every proposal has a clear win/loss signal. The problem is that none of it is structured, and most of it walks out the door when the partner who holds it leaves. Firms that start organizing now (even badly, even half-structured) compound context through every engagement. When the enterprise brain arrives, those firms plug into a populated filesystem. Firms that wait plug into an empty one. The tool will get commoditized. The corpus won't. Start the archaeology today. Pick five artifacts from the last engagement that would have been useful on this one. Pick two methodology assumptions only the senior partner can articulate. Write them down somewhere your future brain can find them. The tool is coming. The corpus is what you'll plug into it.

• 
  Isha (@VISportsTalk) reported 36 minutes ago

  @DropboxSupport Still not working. Is there an ETA for when your website and app will be operational again?

• 
  Ken Barrett (@KenBarrettHQ) reported 41 minutes ago

  I run 5 unattended 24 hour laundromats, raining 5 grandkids, and have too many ideas. And currently spending too many late nights diving into the AI world. Some minor accomplishments so far have been: : Set up Open Claw named Bob : Reorganized all my Dropbox files into 9 main categories : Had Bob provide an LOI for a complicated CRE purchase. Including environmental issues. : Any updates to the CRE LOI I just talk into Telegram and it updates the history. : Currently building a Business Continuity Plan. This will include all leases, contacts, insurance etc etc. : Side note. I just copied all my Leases into a folder and got a spreadsheet of all the details including renewal dates. : Analysis of last 1/4 and last years refunds for concerns at my laundromats provided in charts. : Working through 5 steps at a time to build the business income. : Used CoWork to update 22 FAQ’s on my website and Service on GMB specific to each laundromat location. Next small steps: : Load all the parts manuals for my equipment and compare to my inventory in Sortly to update where the parts are used and which parts are obsolete. : Continue to work on Bob providing daily report of all of my systems. SimpliSafe ( ran into some issues with this), RING cameras, Lorex cameras, Woosh filter monitors, ATM balances, TV’s, vending machines and changers. So far I’m not building and shipping products but making my own operations smoother is the goal.

• 
  Adam Shurey (@AdamShurey) reported 41 minutes ago

  @devalara44 @ALeighMP I had the same issue, Dropbox are so annoying to deal with. I hope this new legislation helps.

• 
  timbidefi (@timbidefi) reported 43 minutes ago

  You are being watched right now and you're paying for it, privacy isn't a feature, it's a decision you make. Google stores your emails, Apple logs your location, Dropbox reads your files. Every cloud service you pay for is a deal you didn't fully read, with a company whose interests are not yours. He read it, built this instead: Custom rack server in his home, fully self-hosted, zero third party access, every byte of data sitting on hardware he physically owns. Email, storage, VPN, everything, running on his infrastructure, under his rules. Nobody can sell it, subpoena it, or lose it in a breach he had no control over. It cost him a weekend to build and less than $300 to run per year. Your data is somewhere right now, the only question is whose terms it's living under.

• 
  The Insight Brief (@SimpleTech247) reported 46 minutes ago

  You pay Google $10/month to store your files. On Google's servers. Where Google can read them. You pay Dropbox $12/month. On Dropbox's servers. Where Dropbox can read them. You pay Apple $10/month. On Apple's servers. Where Apple can read them. Dropbox was breached in 2024. User emails, hashed passwords, API keys, and OAuth tokens were exposed. There is a tool that syncs your files directly between your own devices. No cloud. No server. No middleman. Ever. It's called Syncthing. 81,900+ stars on GitHub. Your files go directly from one device to another. Peer-to-peer. They never touch a third-party server. Not even Syncthing's. Here's what it does: → Syncs files between any number of devices in real-time. → Peer-to-peer. No central server. Your files go directly between YOUR devices. → TLS encryption with perfect forward secrecy on every connection. → Every device authenticated with a strong cryptographic certificate. → Works over LAN and internet. No port forwarding needed. → Selective folder sharing. Sync different folders with different people. → File versioning. Deleted or changed something? Roll it back. → Runs on Windows, Mac, Linux, Android, FreeBSD, Solaris, and more. → Web dashboard to monitor everything from your browser. → No account. No sign-up. Install it. Share a device ID. Done. Here's the wildest part: There is no Syncthing server. There is no Syncthing cloud. There is no company storing your data. The protocol is open and documented. There is nothing between your devices except an encrypted tunnel. Google has shut down 293 products. Dropbox has been breached. iCloud photos have leaked. Every cloud service is one policy change away from scanning everything you store. Syncthing can never shut down your files. Because your files were never on their servers. Dropbox Plus: $12/month. $144/year. Google One 2TB: $10/month. $120/year. iCloud+ 2TB: $10/month. $120/year. Syncthing: $0. Unlimited devices. Unlimited storage. Your hardware. Your files. Forever. 349 contributors. 464 releases. 5,000+ forks. Battle-tested since 2013. Run by the Syncthing Foundation. A Swedish non-profit. MPL-2.0 licensed. Open protocol. Peer-to-peer. Free forever. 100% Open Source.

• 
  Datos Drive (@DatosDrive) reported 46 minutes ago

  🔗 INTEGRATION ECOSYSTEM Already using other tools? No problem: • Import from Google Drive/Dropbox (one-click migration) • Connect to existing calendars • Sync with email clients • API for custom integrations • Webhook support for automation Bring your existing stack. We'll make it better.

• 
  Shy🔞​ (@UniTwo21) reported 47 minutes ago

  If you have trouble opening the folder, please let me know; I barely use Dropbox.

• 
  The New Release Guy (@moviesplusgames) reported 49 minutes ago

  @Dropbox Maybe it is a skill issue, like ppl keep saying....bc they're WAY behind a company like X.

• 
  Sergei Shiryayev (@SergeiShiryayev) reported 56 minutes ago

  @Dropbox Can you please fix file renaming? I rename a file, click it to download it, it still has the old name when I download it. I have to refresh the browser to get the new name...

• 
  Simon Bates (@RobotDoggy69) reported 58 minutes ago

  I don't know what's going on with Dropbox and my Mac at the moment, but it just won't stay running. I assume it's another apple update that's causing this headache. For two such big firms to give its clients such problems is seriously ****** up.

• 
  Multihopper (@Multihopper) reported 60 minutes ago

  @brycent Apple already has this in every phone and mac. Can't imagine that @Dropbox etc aren't going to hit this soon. It's a trivial problem to solve. Technically it's already solved even by YouTube.