Dropbox status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

• Sign in (40%)
• Errors (40%)
• Website Down (20%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

City	Problem Type	Report Time
Bournemouth	Sign in	2 months ago
Paramaribo	Errors	3 months ago
Bogotá	Website Down	3 months ago
Auxerre	Errors	3 months ago
Salt Lake City	Sign in	3 months ago
Madrid	Errors	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Eric S (@Lazy_Bari_Sax) reported 2 minutes ago

  @retrobike_c16 @themiasandrist Why doesn't the mobile version allow you to upload or download files, though? And why is it so damn slow to update? I'm thinking about changing back to Dropbox, despite it's many issues.

• 
  Duane Storey (@DuaneStorey) reported 4 minutes ago

  Hey @plasmidsaurus - just tried your new Dropbox in Valencia, Spain. It’s super difficult to find. I also had to get several security people to help me, and ultimately the box was found down some dark corridor behind a locked door that some other person had to be called to open. If the goal was to make this easy to access, it’s pretty far from that. But glad there are more options.

• 
  mhamn (@hamn_matt55472) reported 7 minutes ago

  @BANANTICHRIST @DesireeAmerica4 I've been bitten at least a hundred times, twice severely, and never reported it because I didn't want to see the dogs put down because their owners are irresponsible. Probably a lot of people like me. Secure your dogs or get a dropbox if you have a delivery, people.

• 
  AI Crave (@wecraveai) reported 7 minutes ago

  Open source NotebookLM alternative with no data limits and AI agents. Same idea as Google's NotebookLM. Same chat-with-your-docs. Same podcast generator. Same cited answers. Except this one has no source limit, no notebook limit, no 200MB file cap, and no Google login. It's called SurfSense. Google NotebookLM vs SurfSense: - Sources per notebook: 50 to 600 → Unlimited - File size cap: 200MB and 500K words → No limit - LLM choice: Gemini only → 100+ models via LiteLLM - Local LLMs: Not allowed → Full Ollama and vLLM support - Self-host: No → Yes, one Docker command - Price: $0, $19.99/mo Pro, or $249.99/mo Ultra → $0 forever Here's the wildest part: It connects to 27+ sources Google can't touch. Notion. Slack. Linear. Jira. GitHub. Discord. Dropbox. OneDrive. Gmail. Confluence. Obsidian. ClickUp. Microsoft Teams. Airtable. Your entire work life, indexed once, searchable from one chat box. 14.4K GitHub stars. 1.4K forks. 6,232 commits. Apache-2.0 license. One honest note: the README says it's not yet production-ready and still being actively developed. But it already does more than NotebookLM does, and the gap is widening every release. This is what NotebookLM should have been from the start. Repo in the first comment.

• 
  wigsandtea (@wigsandtea_) reported 11 minutes ago

  Ariana Grande reveals hackers allegedly stole 45 unreleased songs in 2023 alone, including “Fantasize”, “White Tee” and “that b*tch is mine,” in new lawsuit. She also claims they allegedly stole a photographer's Dropbox login details and hacked the phone of one of her producers: “The hackers created a Gmail account and internet domain impersonating the photographer and tricked the technician into sending Grande’s materials to them.” (via @THR)

• 
  Lindsey Gaetani (@lindseygaetani) reported 12 minutes ago

  This piece of information is much more important than many realize. Cosgrove & Kate Peter got very lucky with my "countersuit" against Cosgrove, et al, in that they were able to use that as a convenient excuse to not continue with the wiretap & WI charge against @DoctorTurtleboy involving myself. But the truth of the matter is that Pam 'The Scam' Friedman (my "advocate" aka handler assigned by corrupt Brian Tully) informed me weeks before they had any knowledge of my countersuit that Cosgrove was having some "difficulties". She informed me that they could not locate the wiretap evidence that was shown to the grand jury when I testified. She even asked ME if I had a copy that I could provide to them. Evidence submitted before a grand jury is suppose to be saved and cataloged, so explain to me how exactly it goes "missing." Well, I can help you. See there were two videos. The original video in which I was recorded from a pocket. And the edited video that is spliced to make it appear as though I agreed to being recorded (the infamous "I know, I know" response). Kate Peter claimed that the original video was given to her by a woman who Aidan had sent it to. Big problem with this, the woman "didn't want to be involved", so her name was never mentioned during any police report or part of the grand jury, let alone did she testify to authenticate the videos. Instead, Tully had Kate save the original video to a Dropbox folder and email it directly to him, to make it appear as though it came from her and that this was the original chain of custody. Big no-no. As time went on, Kate's name began to take center stage, along with her shady involvement and criminal behavior. The secrets of her helping Mello were exposed so they had no choice but to see that these charges were squashed as to not contaminate the rest of the charges against Aidan. So what did they do? They had Kate delete the Dropbox file, and the evidence it contained. Kate Peter tampered with evidence in a felony trial. They must have took a big sigh of relief when I sued Cosgrove because it gave them a very easy out and they were able to wipe their hands clean as if none of this ever happened. Except it did. And Kate Peter still inserted herself into the other charges. For this reason alone, Aidan's charges should be dismissed.

• 
  Arthur "lynch mob" van Pelt 🔥 ∞/21M ⚡ (@Arthur_van_Pelt) reported 16 minutes ago

  @laz1m0v @adam3us You want a multifunctional database. Go try BSV or Microsoft SQL Server or Arweave. They have what you want. Bitcoin is money. Not a Pepe Dropbox. Go take your Pepes elsewhere, please. Then we wouldn't even need filters if everyone behaved in the spirit of Cash instead of Pepe.

• 
  kelsey (@kelsscarlet) reported 17 minutes ago

  i knowwwww somebody gotta be down to pay $100 for my dropbox folder w 770 files 👀 mommy needs gas to go to portland for a concert tn

• 
  Waldemar Santos (@wsantos99) reported 19 minutes ago

  @DropboxSupport Hello, I have already sent two emails regarding a problem I’m having with my account, but I haven’t received any response. How can I get assistance with this issue? Thank you.

• 
  Abhishek Singh (@0xlelouch_) reported 22 minutes ago

  System design prompt: design Dropbox file sync. 1) Requirements to pin down - Devices: 1 user, N devices. Offline for days. Multi-GB files. - Semantics: per-file versioning, conflict handling, delete/rename. - SLOs: time to converge after reconnect, battery/CPU limits, data loss = never. 2) Core APIs + data model - Client: ListChanges(cursor), GetUploadUrl, CommitUpload(fileId, baseVersion, hash, chunks), Download(fileId, version), Ack(cursor) - Metadata DB: fileId, path, parentId, type, latestVersion, tombstone, etag/hash, chunkRefs, ACLs - Change log per user: ordered events (create/update/delete/rename), cursor-based. 3) Architecture - Separate metadata from blobs. - Metadata service writes event + updates latest pointers. Blob store is content-addressed (chunk hash) for dedupe. - Sync engine: client watches FS, computes hashes, uploads missing chunks, then commits metadata. - Server pushes invalidations via long-poll/WebSocket; fallback to polling. 4) Scaling moves - Shard by userId for metadata and change logs. - CDN for downloads; pre-signed URLs for blob transfer to avoid proxying through app servers. - Chunking (4–8MB) + parallel upload with backpressure. Resume via chunkRefs. - Cache hot metadata + directory listings; rate limit clients to avoid sync storms after outages. 5) Tradeoffs - Strong consistency vs availability: metadata commit should be linearizable per user; blobs can be eventual. - Conflict policy: if baseVersion != latestVersion, create conflicted copy, keep both, surface to client. - Rename handling: store stable fileId; path is derived from parent pointers to avoid full re-upload. 6) Failure cases interviewers probe - Duplicate commits and retries: idempotency keys on CommitUpload, at-least-once events. - Partial uploads: orphaned chunks; GC with refcounts + TTL. - Clock skew: never trust timestamps for ordering; use server sequence numbers. - Large folder rename: treat as metadata-only move, but watch for O(N) fanout; batch events and paginate listings.

• 
  Ricky Shah (@RickyShahatty) reported 26 minutes ago

  @Claudio_PNW @tax_birdie @AMandoSch Miller wanted the Dropbox released publicly. It is entirely up to the attorney to screen it. A bad client should make an attorney double down their efforts.

• 
  Sunil Thakare 🇮🇳 🦀 (@thakares) reported 26 minutes ago

  @TLYShortener offering a genuinely useful, privacy-friendly app (no login, no ads) that seamlessly integrates with the company's core product (t_ly short links), is indeed a standard growth tactic seen in tools like Canva, Notion, or Dropbox. The QR app lowers barriers for users while creating natural upsell opportunities: frequent QR creators may later pay for t_ly analytics, custom domains, or branded links without feeling forced. Trade-off is transparent here; users get a solid free scanner but feed data into t_ly's ecosystem, which benefits the provider through increased link volume and potential premium conversions.

• 
  Justin Reinhart 📯📯 (@justinreinhart) reported 28 minutes ago

  @DropboxSupport Turns out it wasn't normal. Forcing a Rebuild inside of Windows Indexing Options was the fix. Windows Issue. Resolved for now.

• 
  Ihtesham Ali (@ihtesham2005) reported 31 minutes ago

  A guy built a free version of Dropbox in 2010. His name is Frank Karlitschek. The project is called ownCloud. He wasn't trying to build a company. He was trying to fix one thing: your files should live on hardware you control, not on a corporation's server. Here's what it actually does. You install it on your own machine, a spare laptop, a cheap VPS, whatever you've got lying around. It gives you file sync, photo backup, calendar, and contacts inside one dashboard. Same core idea as Dropbox, owned by you instead. CERN runs on it. The European Science Cloud runs on it. Entire universities host their file systems on it instead of paying Google or Microsoft by the seat. In 2016, Karlitschek walked away from the project he built and started Nextcloud, chasing the same idea with a new team. ownCloud kept going without him. It's still free, still self hosted, and still running inside labs and universities that never wanted their data anywhere near a company's servers.

• 
  Spencer Baggins (@bigaiguy) reported 31 minutes ago

  SOMEONE BUILT A GITHUB REPO THAT TURNS TELEGRAM INTO UNLIMITED CLOUD STORAGE. 100% free. It is called UnlimCloud. Self-hosted-ish desktop app. Open source. Uses Telegram as the storage layer. You log in with your Telegram ID. Upload files. Download files. Organize folders. Manage pictures and videos in a gallery. That is it. No Google Drive upgrade screen. No Dropbox “you are out of space.” No iCloud begging for $2.99/month. No random startup holding your files hostage. Your Telegram. Your files. Your storage. Here is the full feature set: ↳ Uses Telegram as the backend storage layer ↳ Secure login with your Telegram account ↳ Upload, download, and organize files ↳ Folder-based file management ↳ Gallery for photos and videos ↳ Clean desktop app interface ↳ Built with Tauri ↳ Windows release available ↳ macOS and Linux coming soon ↳ MIT licensed ↳ Open source 885 GitHub stars. 125 forks already. Here is why this matters: For years, cloud storage companies trained everyone to rent space for their own files forever. Photos? Pay. Backups? Pay. Large folders? Pay. Team storage? Pay more. UnlimCloud is the opposite idea. Take an app people already use every day. Telegram. And turn it into a private cloud drive with a clean file manager on top. No storage subscription. No SaaS dashboard. No “pro” plan. Just a weird, useful, open-source hack that feels like it should not work this well. Built in HTML + Rust. MIT License. 100% Open Source.

• 
  Santiago Bustelo (@sbustelo) reported 36 minutes ago

  @DropboxSupport THEY ARE GIVING ME CANNED REPLIES. YOU SCREWED MY WORK AND BURIED ME FOR THE FOLLOWING MONTHS TO FIX UP THE MESS YOU MADE UP WITH MY FILES. I DEMAND A REFUND.

• 
  Buzzing Pop (@BuzzingPop) reported 36 minutes ago

  Ariana Grande is seeking court approval to subpoena Internet provider to identify individuals who accessed her unreleased content sold online. Grande claims they allegedly stole a photographer's Dropbox login details and hacked the phone of one of her producers: “The hackers created a Gmail account and internet domain impersonating the photographer and tricked the technician into sending Grande’s materials to them.” (via @THR)

• 
  The Tech Buzz (@tbuzzdaily) reported 38 minutes ago

  $15M raised: Meticulous grew ARR 5x in a year testing code nobody has time to review manually anymore Chemistry led the Series A, joined by Menlo Ventures, Lachy Groom, and GitHub's former CEO Jason Warner. Founders Gabriel and Quentin Spencer-Harper, brothers with backgrounds at Dropbox and Palantir, built the company around a problem AI coding tools created faster than they solved: code is now written faster than humans can review it. The product records real user and developer sessions during development, then uses AI to auto-generate and maintain end-to-end visual regression tests based on actual observed usage, updating automatically as the code changes. Customers include Notion, ElevenLabs, Dropbox, and Wiz, a list that skews toward companies shipping fast enough to need this. Rainforest QA and Autify compete in AI-assisted testing broadly, but most rely on hand-written test cases rather than tests derived from real session data. The tradeoff Meticulous accepts is that session-derived tests can still miss rare edge cases nobody happened to trigger, which is why the company is expanding from frontend into backend and performance testing next. A 5x ARR jump in a year says enough teams have hit the same wall: AI writes code faster than any QA team can keep up with by hand.

• 
  ؘ (@sylusisms) reported 41 minutes ago

  once this issue with my photo album is fixed im saving every single one and adding on google drive or dropbox

• 
  Matthew Tse (@MatthewTse_) reported 42 minutes ago

  @DropboxSupport Yep, still broken.

• 
  Joshatoshi #BIP-110 (@joshatoshi) reported 42 minutes ago

  @Cryptotea Core apologists want to frame this like it’s just a spam issue. It’s all about data storage and node centralization. Bitcoin, not DropBox.

• 
  Paulius Eidukas (艾文) ☭ (@nilsenist) reported 45 minutes ago

  @RavenT1me Sorry about that! The hacked account asks to download a virus disguised as an "indie game". I've reported that both to Discord and Dropbox/GitHub/YouTube which help distribute the file. Hopefully that shuts down the hacker at least temporarily. Hope you get your account back!

• 
  Dan Holzrichter (@dholzric) reported 46 minutes ago

  @JoshuaKhane This is why i have primary copy on my home system, backup on local server (raid array of old hd's), and copies on google drive and dropbox for anything important.

• 
  Loster (@Loster) reported 47 minutes ago

  @Z3R0Gravitas Thinking that if I do trials with people I'd give them exactly that. Something similar to a Dropbox folder for any health docs they want sync'd to the agent's server. I think that would take up how much it could help a notch (need to think a lot about confidentiality).

• 
  Girish Kotte (@gkotte1) reported 52 minutes ago

  In 2009, Dropbox ignored every rule about SaaS launches. No ads. No cold outreach. No sales team. One stupid idea: a 3-minute demo video for a product that didn't fully exist yet. It generated 75,000 signups overnight. ----- Insight 1 - Simplicity converts better than features Show people one clear outcome. They sign up before the product is ready. Insight 2 - The best growth doesn't look like growth A demo video isn't a campaign. Which is exactly why it worked. Lesson 3 - Ignore conventional launch advice "The opposite of a good idea can also be a good idea." - Rory Sutherland Every advisor said: build first, market second. Dropbox marketed first. Then built. We now see founders obsessing over perfect MVPs before showing anyone anything. The problem: You ship clean code nobody sees. The solution: You ship a clear story first, then the code catches up. I use Postwyse to build that story in public before the product is ready. Perception opens doors. But shipping closes them.

• 
  Grant B. (@GrantB423) reported 53 minutes ago

  yo Sam, anyway you could dm the Dropbox link for your “ghosts’n’stuff” remix? it was taken down off every single platform @Jauzofficial

• 
  Jack (@jackcoder0) reported 53 minutes ago

  1. Kill the Login Items the apps launching before you even sit down. Every time you log in, your Mac quietly launches 10-25 apps in the background. Spotify. Slack. Zoom. Google Drive. Dropbox. Creative Cloud. OneDrive. Each one consumes CPU and memory before you've opened a single window. System Settings → General → Login Items & Extensions. Review the list. Remove everything you don't need the instant you log in. You can always open them manually when you actually need them. His Mac had 19 login items. He needed 3. He removed 16. Boot time dropped from 2 minutes to 18 seconds. The first few minutes of every session — that sluggish, unresponsive window where nothing works gone.

• 
  Rebecca Allen (@silentnomore314) reported 56 minutes ago

  that they took over ran up charges did god knows what and locked me out. 900 in dropbox charges during a free trial they locked me out of they are all in big big big trouble but your handler is forcing them to lie perjue and the way he is forcing them to blow their covers wow

• 
  𝗦𝗵𝘆𝗻𝗲 (@YuhItsShyne) reported 57 minutes ago

  @zenithfl4re lots of people also use bunkr or gofile if dropbox is giving you trouble and you dont feel like using google drive!

• 
  Ayaan 🐧 (@twtayaan) reported 57 minutes ago

  Steve Jobs told Drew Houston that Dropbox was a feature, not a product. Dropbox is now worth $8 billion. In 2007 Drew Houston was a 24 year old MIT student who kept forgetting his USB drive. So he built Dropbox. Within a year Steve Jobs called him into Apple HQ. Apple wanted to buy Dropbox and shut it down. Houston said no. Jobs told him directly that Dropbox was a feature, not a product, and that Apple would build it themselves. Apple launched iCloud in 2011 specifically to kill Dropbox. It did not work. Dropbox crossed 100 million users in 2012. Then 200 million. Then 500 million. Apple tried again. iCloud Drive in 2014. Same result. Then the enterprise market shifted. Slack, Notion and Google Drive carved up Dropbox's user base from every direction. Revenue growth slowed. The stock dropped 50% from its IPO price. But Dropbox never died. Today 700 million people have used it. 17 million paying customers. $8 billion valuation. Still independent. Still running. Steve Jobs built a trillion dollar company. He called Dropbox a feature. The feature outlasted him and two attempts by Apple to replace it. Drew Houston never forgot his USB drive again.