Dropbox status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

• Errors (75%)
• Website Down (25%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

City	Problem Type	Report Time
Nottingham	Errors	1 month ago
Guayaquil	Website Down	1 month ago
Flumet	Errors	1 month ago
Irapuato	Errors	1 month ago
Bournemouth	Sign in	3 months ago
Paramaribo	Errors	4 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Founder Tribune (@Founder_Tribune) reported 23 seconds ago

  Drew Houston, founder of Dropbox, on the day the scoreboard gets switched off: For your entire life, the water has come out of one hose. Then, as he put it to MIT's graduating class: "Today, one valve shuts off and now your job is to go out and find a new hose." His hose was Dropbox. Yes, building the company was "the most exciting and interesting and fulfilling experience of my life." But he immediately flagged the half nobody hears: "What you probably don't know, and what I haven't really talked about, this has also been the most painful and humiliating and frustrating experience, too." Not hard. Humiliating. He said he could look back over the years and not even count the number of things that had gone wrong. Then: it doesn't matter. Nobody has a 4.0 in real life. Once you're done with school, Houston said, the whole idea of a GPA just goes away. Bill Gates's first company made software for traffic lights. Steve Jobs's first company made plastic whistles that let you make free phone calls. Neither was successful, and in Houston's words, "it's hard to imagine these guys were too worried about it." Here's why that lands harder than the usual fail-fast sermon: A GPA is an average, every error permanent, weighted, dragged forward forever. It rewards never being wrong. What comes after is a maximum. The misses are discarded. Only the peak is scored. Most people struggle after graduation because they keep playing an average game inside a maximum game. "From now on, failure doesn't matter. You only have to be right once."

• 
  JP Invests (@JP_Invests) reported 2 minutes ago

  $DBX - Dropbox added 96,000 paying users this quarter. I said this morning to watch that line after last quarter's roughly 14,000 sequential adds. They did seven times that, a third consecutive quarter of growth, to 18.19M. The stock is down 4%. Everything I said to watch on the growth side came in fine. Revenue $631.5M, above both the $624-627M guide and the $627M street. Non-GAAP EPS $0.75 against $0.74. Non-GAAP operating margin 39.7%, above the full-year range. ARPU $139.68, up from $138.32. What went the wrong way is the part I said would actually move it. Free cash flow fell to $235.2M from $258.5M a year ago, and the margin went from 41.3% to 37.2%. And the buyback decelerated: $330M this quarter against $410M in the same quarter last year, with first-half repurchases down 19%. Unlevered free cash flow rose to $283.5M, and the gap between the two numbers is interest. Cash paid for interest went to $48.3M from $17.9M. The buyback is debt-funded and the debt now costs something. Diluted share count is down 18% year over year to 226.8M, which is the one thing still working mechanically. Two things about the release itself. Guidance isn't in it — Dropbox moved the numbers to supplemental materials on its investor site this quarter, which breaks with how it has reported. And the entire release is quoted by a co-CEO who writes "stepping into this role." The 8-K contains no disclosure of a leadership change. Twenty-nine percent of the float is short. $DBX

• 
  Ishita Sethi (@Ishita__Sethi) reported 2 minutes ago

  @LoganOpSec that dropbox bit is the part that sticks. recovery without revoking access is just half a fix.

• 
  More Gravy (@lotsmoregravy) reported 2 minutes ago

  @FFT1776 Deputize our military and send them to literally every last damn polling station and dropbox in the United States of America. Every last damn one. Give them the authority to handle **** on the spot. Problem solved.

• 
  Bruce Perry (@bhrperry) reported 7 minutes ago

  @Levi_Borovychok Thumb drives can be cheap, but the cheap ones are often slow. It's worth thinking about where cloud storage is done. I believe Dropbox will let you store your files in the EU.

• 
  Lando, the Chef (@_Lando7763) reported 11 minutes ago

  @PhyxicxGaming Thanks. And unfortunately it's even worse than that because it's technically "shared housing;" the place was already a ******** when I got here. No pests, fortunately, and I'm pretty sure the landlord has no idea what goes on here, and doesn't care. I've only ever met the maintenance man, who handles move-ins, plus he picks up rent from the dropbox every week. I haven't seen him since the day I moved in, and he even told me as much that I'll never meet the owner. The psycho has his room on the 3rd floor, I'm one of two on the 2nd floor, and there's one person below me. The bathroom is shared, as is the kitchen, which I never use. Only one burner on the stove works anyway. On my first day, I texted about the broken toilet seat, and the Landlord asked me what happened. WTF? Third-Floor Psycho is the only other person who's walking around raging regularly. Everyone else recognizes the general "peace" of the environment. Unfortunately I have to be here at least a few more months, while I'm still paying off old bills, and re-establishing myself in a new city. It's a slow journey, but a steady one. I just happen to hit a ****** rest stop here and there.

• 
  Sridhar Katakam (@srikat) reported 11 minutes ago

  @YannDecoopman How about putting the vault in Dropbox? Same problem as syncing with iCloud?

• 
  Polsia (@polsia) reported 12 minutes ago

  Small landlords don't have a compliance problem, they have a Dropbox problem. Rental license, insurance renewal, lead-paint disclosure, inspection cert - all buried until code enforcement shows up.

• 
  Ricky Shah (@RickyShahatty) reported 16 minutes ago

  @Claudio_PNW @tax_birdie @AMandoSch Miller wanted the Dropbox released publicly. It is entirely up to the attorney to screen it. A bad client should make an attorney double down their efforts.

• 
  abheet nigam (@MaginAbheet) reported 16 minutes ago

  Dropbox rejected billions of dollars of acquisition offers only to later realise down the line that they were building a feature not product. Which other companies show a similar pattern today?

• 
  Atalocke (@atalocke) reported 17 minutes ago

  @Dishpit So your moat on a developer product is “let us run this for you”? Like Fly or Cloudflare couldn’t destroy you by adding a durable object *** server? They already have a CI/CD product. They already have the compute. Look, you could be having a DropBox 2009 moment, but why your software when there’s already a great open platform my agent has decades of docs to work with and simple docker hosting options? Is it really just cost? How long is that sustainable? Nobody is going to buy a *** host. Really, you’re competing via marketing. You need a target audience of developers. Not just generic developers.

• 
  MEGA (@MEGAprivacy) reported 21 minutes ago

  Dropbox users just got hacked through a Lenovo login, not their Dropbox password. A stolen session should still hit a locked box. That’s what end-to-end encryption is for, and how MEGA is built. Without E2EE, stealing the session is stealing the files. With it, they only get scrambled data.

• 
  CHItrader (@CHItrader) reported 22 minutes ago

  DBX LEAKS 5,000 ACCOUNTS ON A SIDE DOOR $DBX just told about 5,000 users their boxes got hit Aug 4-21 through a leftover $LNVGY login. Email was enough. No 2FA on the wrecked accounts. 🔹 Files touched on fewer than a third of them, call it ~1,500 🔹 Dropbox cut the Lenovo link and now wants a real password 🔹 After-hours ate the stock when Bloomberg printed it Cloud storage with a guest list and no bouncer. Cool product.

• 
  Robert J Abalos (@robertjabalos) reported 22 minutes ago

  Want Your Startup to Get VC Funded? You Must Meet All Six of These Requirements Venture capitalists at the seed stage bet on potential more than perfection, yet they demand specific proof points before writing a check. After reviewing hundreds of deals and data from PitchBook, Crunchbase, and leading funds, six absolute requirements stand out. Miss any and the odds of funding drop sharply. First, an exceptional founding team. Team quality remains the single highest weighted factor before product market fit solidifies. VCs look for domain expertise, prior execution, complementary skills, and coachability. Research shows roughly one in four two founder teams loses a co founder by year four, so investors scrutinize resilience and equity alignment. Companies with strong teams raise at higher valuations even with lighter metrics because execution can fix product or market gaps. Second, a large and expanding market. Seed investors require a total addressable market of at least one billion dollars, ideally several billion, with a clear path to one hundred million in annual revenue. Serviceable addressable market should support venture scale outcomes. Markets growing above twenty percent annually command premiums. Small markets cap upside and rarely produce the fund returning exits VCs need. Third, early traction proving customers care. For SaaS this often means ten thousand to one hundred thousand in monthly recurring revenue or three hundred thousand plus in annual recurring revenue. Pre revenue startups need strong engagement such as daily active users to monthly active users ratios above twenty percent, organic waitlists, or letters of intent from unaffiliated customers. Dropbox famously used a demo video that drove seventy five thousand sign ups overnight, unlocking its Sequoia seed. Slack showed early retention that later became legendary. Fourth, rapid and consistent growth. Seed VCs seek fifteen to twenty percent or higher month over month revenue or user growth sustained over multiple months. Absolute numbers matter less than trajectory. Startups posting twenty percent plus monthly recurring revenue growth have seen close rates near sixty five percent in analyzed pitch data. Flat or decelerating growth signals risk. Fifth, early unit economics and retention signals. Even at seed, investors examine lifetime value to customer acquisition cost ratios above two to one, ideally three to one, net revenue retention near or above one hundred percent, and cohort retention that flattens rather than collapses. Gross retention above eighty to ninety percent is a positive signal. These metrics prove the product delivers lasting value and that growth will not require endless capital. Sixth, capital efficiency and clear runway. Burn multiple and months of runway matter. Investors prefer teams that can stretch capital to eighteen months or more while showing improving efficiency. Median U.S. seed rounds now sit near three to four million dollars, yet graduation to Series A has tightened to roughly twenty to fifty percent depending on cohort and sector. Lean teams of four to eight people that still deliver results stand out. Data confirms the stakes. Only a minority of seed companies reach Series A, and failure rates near forty percent are common. Yet the power law rewards those that clear these bars. Airbnb, Stripe, and early Slack all combined strong teams, massive markets, and measurable early traction. Founders who quantify these six elements with real numbers, not projections, dramatically improve their chances of securing seed capital.

• 
  havenX (@the_havenx) reported 23 minutes ago

  Second time this exact thing has happened with Claude. ~100k ChatGPT chats were found the same way after users hit "shared." Not an AI problem, the same "link sharing" gap that'***** Google Docs and Dropbox for years.

• 
  Abhishek Singh (@0xlelouch_) reported 26 minutes ago

  System design question. How would you design Dropbox-style file sync with conflict handling? Constraints that make it interesting: 1) Multi-device edits while offline, then reconnect hours later 2) Large files (GBs), but common case is small diffs; do you chunk + hash + resumable upload? 3) At-least-once events from clients; duplicates and retries are normal 4) Need per-file causality: version vectors? server-assigned sequence? something else? 5) Conflicts: rename vs edit, delete vs edit, concurrent edits on same bytes; what gets auto-merged vs forked as conflicted copy? 6) Metadata vs content planes: directory tree ops must be atomic-ish, blobs can lag 7) End-to-end integrity: how do you detect corruption and avoid re-upload storms? 8) Fast convergence: target <5s to see changes on another device, but mobile battery + bandwidth are limited

• 
  Open Air (@andon_open_air) reported 27 minutes ago

  @TomKonkle Agreed—the mailbox route is failing somewhere upstream. Let’s bypass it: please upload the WAV to Dropbox or WeTransfer and reply with a public, no-login direct-download link. I’ll verify the file before any airplay.

• 
  Fraser (@iamfra5er) reported 33 minutes ago

  THIS GUY WANTED A PLACE TO STORE HIS PASSPORT WITHOUT DROPBOX READING IT so he built an encrypted vault app for himself in a weekend and it's now doing $5k/mo zero startup cost. 85% margins. no ads. just SEO written by an AI agent trained on his emails the agent finds trending topics on reddit every single day, writes an article, translates it, posts it google indexes it in days. 500-600 daily visitors. 4% convert to app store downloads. all running on free cloudflare then ASO does the rest — he translated the app into 36 languages and ranks #1 for "duress vault" in the US app store 80 downloads a day. 9% conversion to paid. completely autonomous most founders obsess over their first 10 customers but this guy got banned from every reddit community and said whatever, I'll just let the robot handle distribution he's an ex-google security engineer who raised hundreds of millions for his last startup so he knows what terrible UX looks like in security apps every competitor either has bulletproof security with unusable UI or easy UI with trash security he just combined both and called it done doesn't even spend time on this app. works on 4 projects at once. lets coding agents build while he plans the MVP is identical to the final product because he built exactly what he wanted for himself no pivot. no customer discovery calls. just "I need this, maybe 10 other people do too" now he's testing tiktok and youtube not even for this app but just to learn distribution for the next one

• 
  Zely (@0xZely) reported 37 minutes ago

  The MIT professor who crashed 10 percent of the internet at 22 posts the free course that runs every AWS outage, every Uber ping, and every Slack notification on earth. MIT charges $85,000 a year to sit in that classroom. He posted every lecture to MIT OpenCourseWare for nothing. Millions have opened lecture one. Almost no engineer has finished all twenty. His name is Robert Morris. He is a professor at MIT CSAIL and one of the four cofounders of Y Combinator, the seed fund behind Airbnb, Dropbox, Stripe, Reddit, and Coinbase. In November 1988 he was a 22-year-old Cornell graduate student. He released a small program that was supposed to count the computers on the internet. It replicated so fast it crashed roughly ten percent of every machine online, and made him the first person ever convicted under the Computer Fraud and Abuse Act. He got three years probation, 400 hours of community service, and a $10,050 fine. Ten years later he cofounded the online store Viaweb with Paul Graham and sold it to Yahoo for $49 million. Seven years after that he cofounded Y Combinator with the same partner. Its portfolio is now worth over $600 billion. The clip in this video is one lecture from MIT 6.824 Distributed Systems, filmed at MIT and posted for free. The words on the board behind him are fault tolerance, availability, recoverability. Those three words decide whether Instagram loads when you open it, whether your Uber arrives, and whether your paycheck hits your account on the first of the month. Morris covers the entire logic of distributed systems in twenty lectures. Everything fails, all the time. A single computer fails once every few years. Ten thousand computers fail hundreds of times a day. The only design that survives is one that assumes failure is normal. Every retail user cursing a spinning wheel is looking at the wrong problem. The miracle is that most of the time it does not spin. Availability beats consistency. You cannot always have both. When the network splits, a system either serves stale data or refuses to serve at all. Amazon picks stale. Your bank picks nothing. Every user who screams at the Slack status page wants Amazon's answer. Every user who screams at a double charge wants the bank's. Replicate everything, trust nothing. Data in one place disappears when that place burns. Data in three places survives two fires. Every photo you have ever taken on an iPhone lives on three continents already. iCloud, Google Photos, and Dropbox are built off the exact lecture on the board. Concurrency is where bugs live. One user at a time is easy. A million users at the same second is not. Race conditions, double spends, lost messages, ghost bookings. Every airline that oversold your flight, every trading app that ate your order, every Ticketmaster that showed you a seat already gone, is a concurrency bug Morris warned about. Partial failure is worse than full failure. A dead server is easy. A slow server that answers half the time is a nightmare. It fools every retry, wastes every resource, and confuses every operator. Every "is it down or is it just me" Twitter search you have ever run is Morris's third slide. Every senior engineer at AWS, Google, and Meta has watched this course. Every startup that raised a Series A in cloud infrastructure hired an alumnus of 6.824. Every AI company training a trillion-parameter model on a cluster is running the same lecture in production. "A distributed system is one in which the failure of a computer you didn't even know existed can render your own computer unusable." That is Leslie Lamport, the Turing Award winner Morris quotes at the opening of 6.824. It is the exact sentence that explains why your Slack goes down when a data center in Virginia loses power. The full course is free on MIT OpenCourseWare. The lecture notes are on Morris's website. Every equation on the board fits on one screen of code. Almost every senior engineer at AWS, Google, Cloudflare, and Meta has watched 6.824. Almost no founder promising 99.99 percent uptime on their pitch deck has opened lecture one. That is the entire moat. The course is free. The willingness to sit through twenty lectures on partial failure before uploading your money to a payment app, storing your photos in the cloud, or handing your health records to a portal is a much rarer commodity than the confidence to click without them.

• 
  Ryan Babbs (@buckybabbs) reported 38 minutes ago

  Hello @Dropbox, Just this week I have decided to switch cloud service from Google Drive to you and less than 1 week I'm having an issue. I run a wedding film business and am trying to move the same 200GB file to two separate editors for two separate kind of films and one of them is encountering a "link temporarily disabled" message. I tried to research online and made a new folder and copied over the original folders contents and cannot share that either as it says I've exceeded bandwidth limits. This is maddening as I thought I'd picked the good plan (3TB) and was all set. Please advise asap as I need these files in my editors hands stat.

• 
  Greg Ceccarelli (@gregce10) reported 39 minutes ago

  @kunchenguid no one will disagree with that sentiment. related, from time in the trenches: the overwhelming majority of "active use" was historically just using GH as Dropbox for code (often single author, no one else). Memory a bit fuzzy but think about all of the things you can do on GitHub: 1. Core ***: Create, Clone, Fork, Commit, Etc 2. Collab: Issues, PRs 3. CI/CD: Actions, Checks, Webhooks, etc 4. Social: Pages, Wiki, Discussions, etc Of all these actions, say you have 100M users, back then 90%+ of them had only ever Created a Repo and Committed to it. With Agents I'm sure this is exacerbated since more and more is being produced at an accelerated rate.

• 
  Daniel Foerster (@pydsigner) reported 41 minutes ago

  @colemickens @Dropbox Federated login really needs to be opt-in per provider. I shouldn't be able to log in using Lenovo (or Google, Facebook, Microsoft...) unless I used that provider during account creation or added it afterwards.

• 
  True Become False (@trubecomefalse) reported 41 minutes ago

  @imbabybrooklyn HN had a terrible track record. They were anyi bitcoin 1 month after it launched. Same with Dropbox, discord and a few others off the top of my head.

• 
  Nell AI Labs (@nellaiorgs) reported 45 minutes ago

  Three traits make a startup idea look bad because most founders run from all three, which leaves the idea sitting there for whoever doesn't. 1. Hard to get started Stripe is the textbook case. Thousands of developers hit the exact same broken credit card integration and knew it sucked. Nobody built the fix, because it required a special bank deal and deep infrastructure knowledge nobody wanted to acquire. That friction wasn't a warning sign. It was the moat. 2. Boring Gusto makes payroll software. Nobody's passionate about payroll. That's precisely why it sat unsolved — every "fun" idea gets fought over by ten founders, every boring one gets ignored by all of them. And here's the part people miss: six months into any startup, fun or boring, you're doing the same thing — writing code, fixing bugs, talking to users. The initial excitement of the idea has almost no correlation with how much you'll enjoy running the company. 3. Already has competitors Dropbox was the 20th file storage company at launch. Founders read "20 competitors" as a red flag. It's the opposite and evidence of real demand which nobody's nailed it. Zero competitors usually means zero market, not first-mover advantage. Founders optimize for what looks easy, not what actually works. The gap between those two is exactly where the good ideas live.

• 
  Bruno Marsino (@BrunoMarsino) reported 49 minutes ago

  Company for AI age: - Information should flow flat - Can’t wait to have all information to make decisions - Speed and excelente in execution is crucial - You should get as much info as possible during the constraint of time given by yourself - How do we prepare a company to be totally eligible for AI? Not only text info but images - Service of the future is not about giving agents to corps to solve problems but offering the solution/service driven by AI. - Even if all information is on the web, multiple file structures, owners, formats and file storage systems (dropbox, drive, box) add friction to information and decision making

• 
  DAX : TV (@daxtv) reported 50 minutes ago

  @0x00_dev @ProtonMail have been using dropbox for years- never an issue - thought it might be smart to move to Proton Drive - but not now me thinks - hey ho :)

• 
  EFANI Secure Cellphone Service (@efani) reported 50 minutes ago

  🚨 Around 5,000 Dropbox accounts were accessed without authorization in August after attackers abused a weakness in the way Dropbox trusted Lenovo ID authentication. The attack did not require victims’ Dropbox passwords. According to Dropbox, an issue with Lenovo’s email verification process allowed an attacker to register a Lenovo ID using another person’s email address. Dropbox then accepted that Lenovo identity as sufficient authentication for the Dropbox account associated with the same email. Unauthorized access occurred between August 4 and August 21. Files were viewed or downloaded in fewer than a third of the affected accounts. The security problem here is bigger than one flawed login flow. When you allow Google, Apple, Microsoft, a hardware vendor, or another identity provider to authenticate you into an account, you are extending that account’s trust boundary. Your security now depends partly on how that third party verifies identity and how the receiving service validates that assertion. That creates several practical lessons: • A strong Dropbox password cannot protect an authentication path that bypasses the Dropbox password entirely. • Third-party sign-in and SSO connections should be treated as additional account entry points, not conveniences with no security cost. • Review old connected apps, OAuth grants, SSO relationships and third-party login methods periodically. Forgotten integrations can remain trusted long after you stop using them. • Enable MFA wherever possible. A second independent authentication factor can stop an attacker even after another part of the login process fails. • Sensitive cloud storage deserves extra scrutiny. Tax documents, identity records, financial information, crypto-related files and recovery documents can become extremely valuable after an account compromise. Dropbox says it expired sessions authenticated through Lenovo IDs and severed the affected account links. The incident is a useful reminder that account security is only as strong as every authentication route leading into that account.

• 
  Shoost (@Shoost_Product) reported 55 minutes ago

  Shoost updated: v0.17.3 → v0.17.4 #Shoost Bug Fix: Fixed a bug where files could not be saved correctly when saving to a folder synced with a cloud service (e.g. Dropbox)

• 
  kingofDEpin (@kingofdepin) reported 56 minutes ago

  @DropboxSupport @LIBSCRUSHER we can't login and link creation etc is not working. please fix

• 
  M.Ellis (@MEllisPhotograp) reported 56 minutes ago

  @DropboxSupport any know issues with desktop and web site of yours lately ? my account has been very slow and annoying today YES I TRUST MY COMPUTER so instead you ask me 4 times before i just log off and give up...