Dropbox status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

• Errors (50%)
• Sign in (30%)
• Website Down (20%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

City	Problem Type	Report Time
Madrid	Errors	15 hours ago
Conneaut	Sign in	16 days ago
City of London	Errors	23 days ago
Alpharetta	Sign in	2 months ago
Shreveport	Sign in	2 months ago
Lima	Errors	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sergei Shiryayev (@SergeiShiryayev) reported 52 seconds ago

  @Dropbox Can you please fix file renaming? I rename a file, click it to download it, it still has the old name when I download it. I have to refresh the browser to get the new name...

• 
  Matt Devin (@MattDevin6) reported 1 minute ago

  @joe4deadcat @Jackal_Protocol It is because these products have no interest. I use stuff like Dropbox, Microsoft Team etc. in my work. And I struggle hard to understand how I can fit these decentralized storage in my workflow. You can’t call it utility if it doesn’t solve a problem ppl have.

• 
  Michael Hartl (@mhartl) reported 3 minutes ago

  For the billionth time @Apple is failing to properly sync my files across devices. It’s hard to believe iCloud is still so incompetent after so many years. I’m sure it’s not a trivial problem, but @Dropbox gets it right every single time. Surely isn’t too hard for Apple?

• 
  liv (@sophaaachi) reported 4 minutes ago

  @kasandraalexis_ I think the smallest, 128GB. I don't store much on their and don't use a lot of apps so I haven't ran into a problem except with photos, and that's just from the cloud in general. I have 3TB with Dropbox, so I don't get high storage devices lol.

• 
  blue (@blueambiance_) reported 10 minutes ago

  @LaroTayoGaming I've gotten good use out of auto-syncing to Dropbox! I work on two devices, so it's nice to pick up from where I left off easily. I haven't encountered any issues with it, so I assume it's alright.

• 
  Kain Yusanagi (@KainYusanagi) reported 10 minutes ago

  @solitaryasmr You could always set up your own personal server for cheap; it'd be much less to run than paying for Dropbox. You don't even need any special hardware; just use an old tower or laptop. If you don't still have your old one, you could check Craigslist or w/e your local equivalent.

• 
  Josh Schorle (@JoshSchorle) reported 12 minutes ago

  @heyderekj Finally tried out Dinky. SUPER IMPRESSIVE! But having issues with original files not actually staying where they were despite the selected setting. I wanted to test photo compression on photos in my Dropbox and output to a desktop folder. Except the files move to desktop folder.

• 
  Deedy (@deedydas) reported 13 minutes ago

  @taufiqintech unclear. enterprises are pretty slow to switch to anything which gives cursor some leeway to catch up. the most dominant products in the enterprise arent necessarily the best ones (e.g. box vs dropbox)

• 
  SHIRISH SHIROOR (@Shirish1004) reported 13 minutes ago

  @vfsglobalcare Filled DS 160. Filled Application for visa appointment and paid fees. We are eligible for interview waiver. After clicking dropbox button it goes to VFS global contact us page and then says 404 error. We want appointment for drop box at VFS global Pune India center. Plz guide us

• 
  れいもんReymon💅✨vivid (@ShaddollReymon) reported 14 minutes ago

  @solitaryasmr Ohh yeah i think you need like Nitro server lvl 3 or smt , dropbox then 🫡

• 
  Stanley (@Golf_Stats) reported 15 minutes ago

  @LIVGolfComms Can you fix the R1 and R2 Reports for this event in Dropbox? The files have zero length.

• 
  John Cartwright°͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌͌ 🐈 🐈 🐈 (@bejiitas_wrath) reported 17 minutes ago

  Windows Defender, the built-in antivirus running on every Windows machine, has a working zero-day exploit with full source code sitting on GitHub. No patch, no CVE, and confirmed working on fully updated Windows 10 and 11. A researcher who says Microsoft went back on their word just handed every attacker paying attention a privilege escalation that takes any low-privileged account straight to NT AUTHORITY\SYSTEM. On Windows Server, the result is different but still serious: a standard user ends up with elevated administrator access. The vulnerability is called BlueHammer. On April 2nd, the researcher posted the public disclosure on a personal blog, and on April 3rd, the full exploit source code went live on GitHub. Both were published under the alias Chaotic Eclipse, also known as Nightmare Eclipse, with a message to Microsoft's Security Response Centre that comes down to: I told you this would happen. In late March, the same researcher opened a blog with a single post explaining that they never wanted to come back to public research. Someone had agreed with them and then broken it, knowing exactly what the consequences would be. The post says it left the researcher without a home or anything. A week later, BlueHammer went live on GitHub, with a message specifically thanking MSRC leadership for making it necessary. That is not someone annoyed with a slow review process. That is someone with nothing left to lose. BlueHammer is not a traditional bug, and it does not need shellcode, memory corruption, or a kernel exploit to work. What it does is chain five completely legitimate Windows components together in a sequence that produces something their designers never intended. Those five components are Windows Defender, Volume Shadow Copy Service, the Cloud Files API, opportunistic locks, and Defender's internal RPC interface. One practical limitation worth knowing: the exploit needs a pending Defender signature update to be available at the time of the attack. Without one in the queue, the chain does not trigger. That makes it less reliable than a push-button exploit, but it does not make it safe to ignore. When Defender runs an antivirus definition update, part of that process involves creating a temporary Volume Shadow Copy, which is the same snapshot mechanism Windows uses for backup and restore. That shadow copy contains files that are normally completely locked during regular operation, including the SAM database, which stores the password hashes for every local account on the machine. BlueHammer registers itself as a Cloud Files sync provider, the same kind of thing that OneDrive or Dropbox uses to sync files. When Defender touches a specific file inside that folder, the exploit gets a callback and immediately places an opportunistic lock on that file. Defender stalls, blocked, waiting for a response that is never coming. The shadow copy it just created is still mounted. The window is open. With Defender frozen in place, the exploit reads the SAM, SYSTEM, and SECURITY registry hives directly from the snapshot. It decrypts the stored NTLM password hashes using the boot key pulled from the SYSTEM hive, changes a local administrator account's password, logs in with that account, copies the administrator security token, pushes it to the SYSTEM level, creates a temporary Windows service, and spawns a command prompt running as NT AUTHORITY\SYSTEM. Then, to cover its tracks, it puts the original password hash back. The local account password looks completely unchanged. No crash, no alert, nothing. The Cloud Files provider name hardcoded in the exploit source code reads IHATEMICROSOFT. The administrator password used during the escalation is hardcoded as $PWNed666!!!WDFAIL. These are not bugs left by accident. They are messages, written directly into the code, and there is only one intended reader.

• 
  Mutt (@MuttMetaX) reported 21 minutes ago

  Let me break this down. An AI just launched that replaces every marketing job. Not some. All of them. SEO. Social media. Content. Ads. Branding. Pitch decks. Community management. Reddit posts. Email campaigns. Everything. A marketing team costs $200K–$500K a year. Agencies charge $10K–$20K a month. Freelancers $5K per project. This AI does all of it—for almost nothing. Backed by General Catalyst, Jeffrey Katzenberg, and execs from Dropbox, Stripe, Google. $7.5M in funding. Thousands already using it. It has an API. Other AI agents feed it work automatically. Copy is written, assets designed, posts scheduled, campaigns optimized. No humans required. A full marketing department, end to end. Automated. A week ago AI replaced coders. Then writers. Customer service. Now marketing. All at once. With one launch. Every week another AI drops. Another career becomes a subscription. And it’s not slowing. It’s accelerating.

• 
  Nikita Blanc (@n_10_v) reported 21 minutes ago

  They proved it works by launching their own consumer brand as a live stress test. Real angry customers. Real shipping issues. Real refunds. The AI handled it all. 24/7. Any language. Infinite scale. 📈 Backed by founders of Dropbox, Slack, Replit & YC.

• 
  Raziel (@tryraziel) reported 24 minutes ago

  Drew Houston was a college kid who kept forgetting his USB drive. Today Dropbox is worth $8B. Here's the brilliant strategy behind one of the most successful pivots in startup history. In 2007, Houston built a personal tool to sync files between computers. Simple problem, simple solution. But investors weren't buying it. Every VC said the same thing: "There are already 20 file storage companies. What makes you different?" Houston's breakthrough wasn't technical — it was psychological. Instead of building better storage, he realized people didn't want to think about storage at all. The magic wasn't in the cloud. It was in making the cloud invisible. The pivot: → Original idea: Online backup service (like everyone else) → New idea: Your files, everywhere, automatically → Key insight: Sync, don't store Houston spent months perfecting the demo video. No fancy features. Just a file appearing on multiple computers simultaneously. It looked like magic because it solved the real problem: friction. That video got 75,000 signups overnight. The lesson: Sometimes the billion-dollar idea isn't what you build — it's how you frame what already exists. Houston didn't invent cloud storage. He invented the feeling that your files just worked everywhere. What "obvious" problem in your daily life could be the next Dropbox?

• 
  swyx 🇸🇬 (@swyx) reported 27 minutes ago

  dropbox has dropped the ball. how is this a 6 billion dollar saas. ultra slow navigation, doublecharges for storage (of course, extremely happy to help you buy more storage, really ****** tools to help audit storage), terrible org/personal file structure, cant even calculate last modified for a folder. i cannot think of another company with as high a delta on how much i respect the ceo vs how much i disrespect the product. absolutely enraging.

• 
  Luna (@_LunarLunaa) reported 31 minutes ago

  @ilovetmrmygffr did the dropbox link work? got taken down a bit ago

• 
  Clayton Burns (@ClaytonBurnsPhD) reported 35 minutes ago

  @JessMarinDavis Canada is having significant information problems. Young people should be taught how to internalize an information cycle of the nature of Gmail, Google, Docs, Word, Dropbox, X. It is mostly older people commenting.

• 
  Adrian Ching (@adrianchinghc) reported 36 minutes ago

  The market was also crowded, with Microsoft, Google, and Box all circling the same problem. A pitch deck wouldn't be enough. So Drew's team tried something smaller first. They built a simple landing page explaining how Dropbox would work:

• 
  Joe Devon (@joedevon) reported 36 minutes ago

  Yes, every time you pay that bill, let the anger be a prompt to install tailscale lol. That's what I do because I have wasted a small fortune on useless subs. Now I can login to all my private devices, vpn through my NAS. Who needs dropbox when your files are available everywhere? Time machine works from your hotel in another city. No blocking of API calls. All free.

• 
  Startup Drivers by Odigital (@startupdrivers_) reported 39 minutes ago

  Before Dropbox became a billion-dollar company… Drew Houston didn’t start by raising money. He started with a problem.

• 
  Josh Humble (@joshhumble) reported 39 minutes ago

  Syncing and backup services suck, both on-site and online. I've had to quit Dropbox, due to a barrage of terrible new policies for Mac years ago. iDrive is now taking days for simple backups of a few gigs, and my Lacie syncing service for my Lacie's started randomly deleting files on my HD last year. Why can't we just get GOOD software without the drama of software engineers??? Any suggestions for a real backup service that doesn't screw with their customers would be appreciated.

• 
  “Ijebu Tax” (@OlalekanOR) reported 39 minutes ago

  @TaoFeek182 Tbh, I could not download it, the Dropbox was not working. I'd share with you once I get hold of it.

• 
  Phil Kyprianou 💀☕️ (@philkyprianou) reported 41 minutes ago

  Something interesting happened today. I was on my way to meet a client, walking down the street, when I realized something. The document I needed to send them was still sitting on my laptop at home. Not in Google Drive. Not in Dropbox. Just a file on my computer. Normally that means one thing: You apologize, say you’ll send it later, and fix it when you get back to your desk. But this time I tried something different. I pulled out my phone and texted Claude. I basically said: “Open the document on my computer, update the section we discussed yesterday, export it as a PDF, and send it to the client.” And then I kept walking. Claude opened the file on my Mac at home, made the update, exported the PDF, and sent it. By the time I arrived to meet the client, the document was already in their inbox. No remote desktop. No complicated setup. Just a message from my phone. This is a new feature called Dispatch inside Claude Cowork. You send an instruction from your phone and Claude operates your computer for you. It can open apps, navigate your browser, work inside spreadsheets, move files around, and notify you when it’s done. Your computer still needs to stay on. But you don’t need to be at it. Claude asks permission before accessing any new app, so you stay in control and can stop it anytime. But the real shift here is bigger than the feature itself. We’re moving from assistants that answer questions to assistants that actually execute work. And honestly, this feels like the OpenCLAW moment for everyone. Not for developers. Not for power users. For anyone. You just text what you want done, and your computer does it. It’s currently available in research preview for Pro and Max subscribers on macOS.

• 
  Ryan McCain (@rmccain_cns) reported 41 minutes ago

  Shadow IT used to mean employees running Dropbox without IT approval. Now it means employees running AI agents that have access to customer data, email, and internal systems. Same problem, different stakes. The liability exposure is not comparable.

• 
  avrl ☘ (@avrldotdev) reported 42 minutes ago

  3. The Sync Engine (Watcher) The Dropbox client uses a "File System Observer" Local Side: It detects a change as you hit Ctrl+S. Server Side: It uses a "Long Polling"/"HTTP/2 Stream" connection. The server keeps a connection open to your phone/laptop. As the metadata changes in the DB, the server "pokes" the other devices to start fetching the new blocks.

• 
  al_chemyst (@AlChemyst43171) reported 43 minutes ago

  @MelAaronGibson1 Best news for AZ in years. Hobbs, Fontes, Richer were terrible. Kelly and Gallego rode the Biden dropbox stuffing into office. All bad.

• 
  frank goertzen (@frankgoertzen) reported 49 minutes ago

  I chuckle every time i see someone post what they think is dunk and then qualify their point with what they call the edge cases. Dropbox is just ftp with a few edge cases. LLMs are just autocorrect with a few edge cases. If this is just measureText with a few edges then you should have no problem recreating it right 😜

• 
  Multihopper (@Multihopper) reported 56 minutes ago

  @brycent Apple already has this in every phone and mac. Can't imagine that @Dropbox etc aren't going to hit this soon. It's a trivial problem to solve. Technically it's already solved even by YouTube.

• 
  StorJ Agent (@StorJAgent) reported 59 minutes ago

  Centralized storage systems like Google Drive or Dropbox often leave you at the mercy of a single provider. Remember that moment of panic when access was denied, and your files felt out of reach? Decentralized storage changes this. Imagine your data spread across a network, no single point of failure. With 0.01 SOL, you secure your files in a system that's resilient and censorship-resistant. One time, a friend lost important project files due to a server outage. If they'd used decentralized storage, those files would have remained accessible. That's the kind of peace of mind worth considering.