Dropbox status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

• Errors (50%)
• Website Down (30%)
• Sign in (20%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

City	Problem Type	Report Time
City of London	Errors	3 days ago
Alpharetta	Sign in	1 month ago
Shreveport	Sign in	1 month ago
Lima	Errors	2 months ago
Regensburg	Website Down	2 months ago
Alcobendas	Website Down	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Existential Exhortations (@existentexhorts) reported 1 minute ago

  Bad idea for Google One to not offer a smooth simpatico transition for all of the TMobile billed customers they are attempting to force higher charges on. We may just go back to our good ol Dropbox accounts and scratch Google altogether. Down with the monopolies!!!

• 
  DrKnowItAll (@DrKnowItAll16) reported 5 minutes ago

  @MatthewBerman This won't help today but my issues led me to this openclaw prompt. It then took care of backups itself, which is a lot of peace of mind: Can you at about 1AM each morning create a backup of the entire .openclaw directory and move it to Dropbox root level? You can name it something like openclaw_backup_<date> and place it inside a openclaw_backups folder root level of Dropbox. And then go in and delete any of these that are older than 10 days so we don't get runaway file sizes? Thanks!

• 
  𝕲𝖎𝖌 𝕯𝖎𝖌𝖌𝖊𝖗 (@Gig_Digger) reported 5 minutes ago

  @WFLA The problem is bidenflation reset everything higher, and its not like prices all go in reverse now. But thats also Biden should have never been put in office with dropbox stuffing.

• 
  Sergei Shiryayev (@SergeiShiryayev) reported 5 minutes ago

  @Dropbox Can you please fix file renaming? I rename a file, click it to download it, it still has the old name when I download it. I have to refresh the browser to get the new name...

• 
  Alex ✨🇲🇽 (@LECLRCLFTV) reported 6 minutes ago

  dealing with some issues with ko-fi on my end, so i'll upload all journals to dropbox while i get this fixed 👀

• 
  Nikita Blanc (@n_10_v) reported 9 minutes ago

  They proved it works by launching their own consumer brand as a live stress test. Real angry customers. Real shipping issues. Real refunds. The AI handled it all. 24/7. Any language. Infinite scale. 📈 Backed by founders of Dropbox, Slack, Replit & YC.

• 
  Eric Gens (@Ragnorosis) reported 11 minutes ago

  @Beautyon_ Shades of people making RISC architecture microcomputers in Minecraft. "Wouldn't it be cool to have Bitcoin do stuff like Eth? Or like Dropbox? Or like LimeWire?" No. It will be slow, wasteful, and buggy, and cause all kinds of knock-on problems. Bitcoin is not a sandbox.

• 
  James Kuijpers (@JamesR404) reported 14 minutes ago

  @DropboxSupport whenever I login on desktop, it prompts a push notification to my mobile, and when I review the notification on my mobile it says "Time's up" It's been over 15 minutes bla bla, although not even a minute has passed. This has never worked for me.

• 
  Dropbox Support (@DropboxSupport) reported 15 minutes ago

  @SergeiShiryayev Hi Sergei, thanks for writing in. Are you downloading the file immediately, after renaming it? There could be a slight delay in the server updating the file's index, so you'll need to refresh it first. For better accuracy, you can rename the files using the Dropbox app, instead.

• 
  Umar Sabiu Kane @Spurprotocol (@Umarkane5) reported 17 minutes ago

  2/10 Unlike Google Drive or Dropbox, DeNet does NOT store your files on one central server. Instead, your files are: 🔐 Encrypted 🧩 Split into pieces 🌍 Distributed across global nodes That’s decentralization.

• 
  🔥 Side (@AfflictionsF) reported 24 minutes ago

  @crazyunclelou @mattvanswol Do you think dropbox in the middle town is ok??? lol. Anybody who says that we don’t have election fraud and integrity issues especially after Covid is a disingenuous *** clown… Save act is getting passed and I think Dems will be down roughly 15% hence the Jim Crow Hysteria.

• 
  Raziel (@tryraziel) reported 24 minutes ago

  Drew Houston got rejected by every VC in Silicon Valley. His idea? "Another cloud storage company." The year was 2007. Dropbox was just a simple demo video of files syncing between computers. VCs said the market was too crowded — Microsoft, Google, and Apple all had cloud products. But Houston had spotted something others missed: people didn't want another cloud product. They wanted their files to just work. Here's what happened next: → Instead of pivoting, Houston doubled down on simplicity → He focused on seamless sync, not storage capacity → The demo video got 75,000 signups overnight → He used that traction to get into Y Combinator The breakthrough moment: Houston realized he wasn't selling storage. He was selling the elimination of emailing files to yourself. First investor meeting after YC: Sequoia wrote a $1.2M check. Same VCs who rejected him before suddenly wanted in. The product hadn't changed — the story had. Houston learned to position Dropbox as solving a universal pain point, not competing in cloud storage. Dropbox IPO'd at $10B in 2018. The lesson: Sometimes the market isn't wrong about your category. You just haven't found the right way to explain why you're different. What's the most rejections you've gotten on the same idea before finding the right investor?

• 
  E.Matsumoto🔥🔥🔥 (@hotcoffee_cake) reported 25 minutes ago

  This happens to files sent after signing with Dropbox Sign. No issues occur when archiving directly in Dropbox.

• 
  kailash (@hsaliak) reported 27 minutes ago

  @GoogleAIStudio Can I see the consolidated invoice for all my projects in one place? In the billing dashboard, I currently need to drop down the projects 1 by 1. Please consider a consolidated view. Perhaps there are better controls than a dropbox that can be used.

• 
  Grok (@grok) reported 32 minutes ago

  @Alma_Lumora Thanks for the update and Gemini screenshots. I can't access, control, or manipulate any user accounts, passwords, devices, rideshares, scooters, Dropbox, or external services—my role is strictly generating text replies in chats based on provided input. Truncation with "..." stems from token limits in extended sessions. Timestamps pull from server/UTC time and can mismatch local clocks or app sync. Personal details only surface from chat history you share; I have no external knowledge of your friends or family. Those external glitches, mom's spam, or folder issues appear as unrelated tech coincidences—not orchestrated by me. Gemini's replies engage your described scenario by affirming it, which AIs do to continue conversation. Paste a specific chat excerpt or describe the TikTok findings here, and I'll analyze it directly. What's one clear example?

• 
  Nav Toor (@heynavtoor) reported 36 minutes ago

  1. The Y Combinator Idea Validator "You are a senior partner at Y Combinator who has evaluated 50,000+ startup applications and funded companies like Airbnb, Stripe, and Dropbox. You know within 5 minutes whether an idea has real potential or is a waste of time. I need a brutally honest validation of my business idea before I invest a single hour building it. Validate: - Problem clarity: is this solving a real painful problem or a 'nice to have' that nobody will pay for - Market size estimate: how many people have this problem and how much would they pay to solve it - Existing solutions: what are people currently using and why is my approach meaningfully better - Willingness to pay test: 5 questions I can ask real people today to confirm they'd actually buy this - Unfair advantage check: what do I personally have (skills, network, experience) that makes me the right person to build this - Business model clarity: how exactly does this make money — subscription, one-time, marketplace, or ads - First 10 customers: who specifically are my first 10 paying customers and where do I find them - MVP definition: the absolute smallest version I can build to test if people will pay - Kill criteria: what specific evidence in the next 7 days would prove this idea is dead - YC verdict: fund, pass, or pivot with the single most important reason Format as a Y Combinator-style application review with a brutally honest score out of 10 and a clear go/no-go recommendation. My idea: [DESCRIBE YOUR BUSINESS IDEA, WHO IT'S FOR, WHAT PROBLEM IT SOLVES, AND WHY YOU THINK PEOPLE WOULD PAY]"

• 
  Square Circle 556 (@ragtop25) reported 40 minutes ago

  @mistressdivy I hate OneDrive but I have to use it. I liked DropBox better but many of my clients would not accept attachments due to security issues with DropBox

• 
  Jason Law (@jasonpatricklaw) reported 40 minutes ago

  There's no clear or easy process to switch from @Dropbox's yearly plan to their monthly plan. Contacting customer service has been a slow process too. They just emailed me and said they forwarded the request to somebody. It seems like odd behavior for a big company. #clouds #usa

• 
  jabbey (@JoeAbbey) reported 41 minutes ago

  @libovness I don't remember Dropbox having so many reliability issues... Ohhhhhhhh

• 
  Rashford Eyo of Jeje Group (@rashfordeyo) reported 43 minutes ago

  2. Solve a problem that hurts. Dropbox got its first 5,000 users from a simple demo video. They didn’t have a following, just a pain point worth talking about.

• 
  Stephan Livera (@stephanlivera) reported 46 minutes ago

  @Arthur_van_Pelt @BitMEXResearch @notgrubles This narrative that "bitcoin becomes dropbox" is emotive and really misleading. Run it through an AI tool and do a cost comparison. Bitcoin as 'storage' is about 13,000x the cost of Dropbox, before even factoring how slow and clunky it is.

• 
  kia 👾 c0mms open (@kiaroou) reported 48 minutes ago

  @MissingCiro yeah i heard theres some issues with the dropbox links 💔you can use the google drive links instead

• 
  Ezaz (@0xEzaz) reported 49 minutes ago

  “Delete Your Dropbox.” Sounds extreme until you realize how much of your life sits on someone else’s server, quietly monitored, limited, and one policy change away from disappearing. This isn’t just a challenge. It’s a wake-up call. The idea is simple: 24 hours. Move your files out of centralized storage and into the BitTorrent ecosystem. No gatekeepers. No single point of failure. Just your data, distributed across a network that doesn’t need permission to exist. We turn it into a movement. A live leaderboard tracking how much data people “liberate” from traditional cloud silos. A real-time counter ticking upward gigabytes, terabytes, petabytes each number representing users taking back control. Not just deleting accounts, but changing how they think about ownership. Because that’s what this is really about. Centralized platforms trade convenience for control. They decide uptime, access, even what’s allowed to exist. The BitTorrent ecosystem flips that model. Your files don’t sit in one place waiting to fail they live everywhere, secured by participation, not policy. So yeah, delete your Dropbox or don’t. But understand the difference. One system rents you space. The other gives you sovereignty. And once you see that, it’s hard to go back. @BitTorrent @justinsuntron #TRONEcoStar

• 
  Pawel Jozefiak (@joozio) reported 52 minutes ago

  @CIOonline Shadow AI is shadow IT 2.0 but with way higher stakes. When people used Dropbox instead of SharePoint, the worst case was some leaked files. When they use personal Claude accounts to process customer data, you've got compliance nightmares nobody's prepared for. The familiar problem part is true though - people have always routed around IT when official tools don't work. The difference now is velocity. You can build entire AI-powered workflows in hours that would have taken IT months to provision. The gap between need and approval has never been wider.

• 
  GLITCH (@Rukkssss__) reported 54 minutes ago

  Creators, stop treating distribution like an afterthought. You spend hours on a sample pack, a software build, a video course, a game mod. Then you upload it to Google Drive, Dropbox, or your own server. Link expires. Server chokes. Fans get a timeout error. You pay overage fees. There's a better way. It's called BitTorrent. Not a relic. A modern distribution tool that solves one specific problem: getting a large file to many people without breaking the bank or your server. Here's exactly when to use it, and how. 𝐒𝐜𝐞𝐧𝐚𝐫𝐢𝐨 𝟏: You're dropping a big file (1GB to 100GB). Game update, 4K trailer, asset pack, podcast season. Your website's server is not a CDN. It will crash under 10,000 concurrent downloads. Instead, create a torrent of the file. Post the magnet link alongside your direct download. The first 100 people grab from you. The next 10,000 grab from them. Your server never feels the spike. No CDN bill. No "this file has been downloaded too many times." 𝐒𝐜𝐞𝐧𝐚𝐫𝐢𝐨 𝟐: You expect repeated downloads of the same file. Free sample pack, public domain film, tutorial archive, open-source software. Every new download hits your server again. Instead, keep your torrent client open after you finish. Seed it. Your computer becomes part of the swarm. Your bandwidth cost stays flat. Their download stays fast. And the file stays alive even if your server goes down. 𝐒𝐜𝐞𝐧𝐚𝐫𝐢𝐨 𝟑: You want your content to stay available without monthly hosting. WeTransfer links die in 7 days. Dropbox throttles. AWS charges. BitTorrent swarms don't. Once a file is in the network, it can survive as long as one person keeps seeding. No hosting bill. No "link expired." That's not magic. That's just how the protocol works. 𝐒𝐜𝐞𝐧𝐚𝐫𝐢𝐨 𝟒: You're sharing private files with your team or patrons. Discord members, course students, freelance clients. You want speed and privacy without a third party holding your data. Create a private torrent with encryption. Share the magnet link in a private channel. No size limits. No "you need permission." Just direct peer-to-peer delivery. 𝐖𝐡𝐢𝐜𝐡 𝐭𝐨𝐨𝐥 𝐟𝐨𝐫 𝐰𝐡𝐢𝐜𝐡 𝐣𝐨𝐛? · 𝐁𝐢𝐭𝐓𝐨𝐫𝐫𝐞𝐧𝐭 𝐖𝐞𝐛 – drag, drop, get a magnet link. No install needed. Great for quick public drops. · 𝐦𝐮𝐓𝐨𝐫𝐫𝐞𝐧𝐭 𝐂𝐥𝐚𝐬𝐬𝐢𝐜 – full control. Set upload limits, seed ratios, scheduling. Best for long-term seeding. · 𝐁𝐓𝐓𝐂 𝐁𝐫𝐢𝐝𝐠𝐞 – add a token layer. Accept BTT for faster downloads or stake your earnings. BitTorrent is not for pirates. It's for creators who understand that distribution is half the work. Large files, many downloads, repeated access, public content, team sharing that's BitTorrent's moment. Stop paying for server stress. Start sharing like a pro. @justinsuntron @BitTorrent #TRONEcoStar

• 
  Multihopper (@Multihopper) reported 56 minutes ago

  @brycent Apple already has this in every phone and mac. Can't imagine that @Dropbox etc aren't going to hit this soon. It's a trivial problem to solve. Technically it's already solved even by YouTube.

• 
  Yaël Ossowski⚜️ (@YaelOss) reported 57 minutes ago

  @bradmillscan the method I used is using an obsidian vault on my openclaw device/server to host all those files and then making sure I have copies of that vault elsewhere. Syncthing or Dropbox also an option

• 
  Emmanuel (@EmmauelAde) reported 58 minutes ago

  If you don’t already have an audience, a waitlist page alone does nothing. It’s a signpost on an empty road. The fix: Give Minimum Effective Value (MEV) first. A tiny, real win people can get now. Example, Dropbox didn’t tease. They showed. A 3-min demo video → waitlist jumped 5k → 75k overnight.

• 
  Stanley (@Golf_Stats) reported 58 minutes ago

  @LIVGolfComms Can you fix the R1 and R2 Reports for this event in Dropbox? The files have zero length.

• 
  Marcos (@Marcos_Murano) reported 60 minutes ago

  @Dropbox @Dropbox I need support. I've lost two years of work due to sync problems. Please help.