Dropbox

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Dropbox Outage Chart 01/21/2026 00:20

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Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

  1. Sign in (45%)

    Sign in (45%)

  2. Website Down (45%)

    Website Down (45%)

  3. Errors (9%)

    Errors (9%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesGlendora Errors
BrazilSardoá Website Down
BrazilCamboriú Website Down
United KingdomRickmansworth Sign in
United KingdomBirmingham Sign in
United StatesBoynton Beach Website Down
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • Beachygal3 Stormchaser (@Beachygal3) reported

    @30exact AWAN has it all stored in Pakistan 5,700 logins to one server! Awan had access to all the emails, documents, personal schedules, Dropbox acct and other data from the Dems they worked for.

  • markpilip Performance CMO (@markpilip) reported

    Today’s #SiliconValley sociopathy. @DropboxSupport doesn’t work with Mac OS 12.3. I try to contact them to see when they’ll fix it and get credit for a product I pay for that **doesn’t work as advertised**. Bot chat loop is the result. @FTC

  • bjornjeffery Björn Jeffery (@bjornjeffery) reported

    @hellosignhelps I’m interacting with your sales staff and they’re just terrible, frankly. That’s all there is to if. It has now taken over ten days to get a simple response to an email. If I were the VP of Sales at Hellosign or @dropbox, I would be concerned.

  • Niicuuu Nicolás Escobar (@Niicuuu) reported

    @DropboxSupport Hi i sent you a dm 5days ago and you didnt give me an answer about the problem i have. I also sent you a request via web and you didnt answer it either

  • DropboxSupport Dropbox Support (@DropboxSupport) reported

    @adamrg Hi Adam, we hope you don't mind us jumping in. We saw your tweet, and wanted to see if we could assist. Before we proceed, can you let us know what Dropbox app version you have installed on your device? If it's not much trouble, please send over a screenshot of your...1/2

  • adamrg Adam Gessaman (@adamrg) reported

    Dropbox on my laptop has been syncing continuously for days/weeks at this point. There's no evidence of new files being sync'd in the logs though. Maybe they'll update it for Monterey at some point and that will fix it?

  • rsms Rasmus Andersson (@rsms) reported

    @antonsten Still on Dropbox and it has never once let me down. iCloud on the other hand… I feel like Apple is eternally cursed when it comes to the internet. They have always struggled to make internet things work well, with one exception: iOS push notifications.

  • peteaylward Pete Aylward 🟨🟥 (@peteaylward) reported

    @jake74 @Dropbox Same as them all, eh? Mo Features Mo Problems.

  • all_are Antoine Allard (@all_are) reported

    @AnneMarie_DC Happened to me several times. I did try to switch to OneDrive in good faith, given that our institutional account is quite generous. It was terrible, I hated it. In my opinion, nothing comes close to a paid Dropbox account. It's worth every dollar.

  • filipebarcos Filipe Costa (@filipebarcos) reported

    @fbenevidess Notion is slow. I still prefer Dropbox paper over G Docs

  • t_annina Anna Tigano (@t_annina) reported

    @AnneMarie_DC I’m having problems with Dropbox on Mac since I upgraded one computer to Monterey, FYI. I’m livid but they say it should be fixed by March.

  • bre_0_0_gib IAmBrearne! (@bre_0_0_gib) reported

    @MarcusTeachUs @Dropbox @Apple At least they made a start. Hoping this takes less time to fix than developing the initial implementation did!

  • TheQuinbox Quin (@TheQuinbox) reported

    @mohaneds So is mine, a MacBook Air M1 ,2021. I've seen Dropbox's RAM usage get to levels it really shouldn't, but that's a problem on Windows too. I've never seen what you're describing.

  • timbouchard Tim Bouchard (@timbouchard) reported

    @MarkWhyy We couldn’t identify what the issue was which is what led to the reformatting. All our files are on Dropbox externals so it wasn’t a huge pain.

  • MF_wordz M. (@MF_wordz) reported

    @btcrosswords Can you manually edit the Dropbox file URL? I see there is a known issue when the end of the URL says "?dl=1" the file won't open, but if you change it to "?dl=0" it will work.

  • hishnash hishnash (@hishnash) reported

    @_connectedfm If that is the case it is correct to say dropbox should have moved to the new api already, unless there were some issues with the new apis that are going to be fixed in this coming release. I could well see due to the complexity of this that its not possible to support both apis.

  • akiross33 Aki (@akiross33) reported

    Decided to not file for H4 visa for my wife knowing that it takes close to an yr. Would rather file H1 via PP and fly out of country to get it stamped (h1 & h4). Issue: no immediate appts for Dropbox. #immigrationmaze #gcbacklog

  • pdubl22 pdubl22 (@pdubl22) reported

    @NicolasDorier @4n0n59461602 I use Dropbox for 6GB (and larger) regularly, no problems. I wonder what the download speeds are for those.

  • shawn11627 Shawn (@shawn11627) reported

    @AmazonHelp I had already checked that help page. None of those issues apply. A batch of photos were uploading this morning. Some uploaded and then everything failed to upload halfway through. I haven’t been able to upload since. I have been able to upload to Dropbox. Internet is fine.

  • GlasgowPhotoGal GlasgowPhotoGallery (@GlasgowPhotoGal) reported

    Its an issue with Wetransfer, please ignore it. We also accept dropbox submissions.

  • colelaynewrites Cole Layne (@colelaynewrites) reported

    @DropboxSupport Hi! This is definitely what I did. The problem tho was I paused the backup, and then every time I tried to uncheck computer backup, it basically ignored my request and kept trying to back up the computer. Then, when I only logged out, it tucked it all away in one folder.

  • ClaytonBurnsPhD Clayton Burns (@ClaytonBurnsPhD) reported

    @DFisman As for the long correction, how could G&M not have known? Do an information cycle. Stay on top of the news: type of Gmail-Safari-Word-Dropbox-Twitter. G&M is getting stuck in arrested development. Terrible pro dev for editors all across the country.

  • rayhuma2 Rayhuma | Com CLOSED\adoption CLOSED\ 0 slot 🔞 (@rayhuma2) reported

    i nee a list of whatever site where i can upload nsfw content without pulling a mega on me, safe and secure, an archive where people can search my stuff like on mega or dropbox at this point i will try to have multiple of these so that if one goes down is not gonna be a problem

  • AStupidJerk Dogs Bower (@AStupidJerk) reported

    @Palisal80085 I'm having trouble finding it, because sometimes Patron's search engine is bad, so I'll just dropbox it over

  • writercate Cate Tayler (@writercate) reported

    Q for @ScrivenerCoach or anyone else that knows: I have Scrivener for Mac. Is OneDrive for Win10 okay to use as cloud backup for projects? I know Win8 had issues. I'd like to get away from using DropBox.

  • CraigGrannell Craig Grannell (@CraigGrannell) reported

    (I suspect my Soulver sheetbook would work on iCloud Drive again, but I daren’t risk that. And that’s the problem here: when a system like iCloud has major and random issues, it takes a LONG time to get trust back. I never had that with Dropbox.)

  • fox_anatomy andromeda (@fox_anatomy) reported

    Heads up: anyone that purchased a custom on OnlyFans, they are deleting my dropbox links to your custom content. Message me proof of purchase and I will resend your link. So sorry for the trouble.

  • StrawBat Straw Bat🥤🦇🔞 (@StrawBat) reported

    I also don’t recommend Dropbox either. I was not impressed by how slow they were to pick up M1 support, and their cheapest tier is too expensive.

  • MrJorgeRios Jorge (@MrJorgeRios) reported

    @DropboxSupport I just closed the app, and nothing, restart my phone, nothing, and there is no error messages, it just stay waiting 😞

  • xporc xporc (@xporc) reported

    @DropboxSupport Hello there, my version history overviews are not working correctly on Firefox since two days ago, did you guys change something? When I try to access an older version of a file nothing happens anymore