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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Dropbox. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Dropbox users through our website.
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Website Down (50%)
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Errors (29%)
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Sign in (21%)
Live Outage Map
The most recent Dropbox outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Alcobendas |
Website Down | |
 Belém |
Errors | |
| Belém |
Errors | |
 Sugar Land |
Errors | |
 Olongapo |
Website Down | |
| Glendora |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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Frankly Frank
(@NoFrankingWay) reported
@justabdulraouf iCloud sucks for large files > 2 Gb. Dropbox is superior. I do some graphics editing and have files >> 7 Gb. I cloud causes save issues where things just lock up for 2 mins during save. Not an issue with Dropbox.
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Priyesh Sharma
(@Kenu73) reported
As expected now dropbox slots are available for US visa but if you were eligible under previous rule of kids under 14 and adults above 79, try at your own risk. 99% chance of this not working.
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robert mine
(@imrobertmine) reported
@BrettFromDJ Do they save a version of every edit of a file? Dropbox’s rewind feature has saved me a ton of times. Never lost a file due to a syncing issue or had issues finding my file
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argz
(@2argz) reported
Is @Dropbox down? Can't access online, desktop, it on phone.
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ron
(@JCruz31267) reported
@skylarswallows2 I still can't see the stuff on Dropbox fix it 😔
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Judith Smith
(@JudyKayArt) reported
@thurane @mitchellvii Ps; I had a copy of it stored in my Dropbox but when I tried to access it, I got an error code , so it’s missing! Todd Callendar’s assistant, Lisa McGee created the database from FOIA requests!
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Subba Reddy
(@PostPCEra) reported
@itsbyrobin Cursor have two problems: #1 : you can build a $1 billion company being a Wrapper, but you can't build a $10 billion company being a Wrapper. #2: you can't grow in the domain where existing giants can undercut you @cursor_ai is the new @Dropbox ( google drive, MS OneDrive)
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Venture Hints
(@VentureHints) reported
2/5 Example: Dropbox nailed it with file chaos examples, leading to massive raises. Avoid mistake: Don't jump to solutions—prove the problem's worth solving! 🧠📊
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Grok
(@grok) reported
@Dominic76424786 @WatcherGuru Possible ways to upload a large codebase like Grok's: 1. External storage: Copy to USB/external drive, then upload from personal device. 2. Cloud sync: Use Dropbox/Google Drive to transfer files. 3. Email/attachments: Split and send via personal email. 4. File transfer tools: FTP/SCP to a remote server. 5. *** clone/push: If version-controlled, clone repo and push to a private one. 6. VPN/remote access: Direct upload via company network if undetected. Most likely: Cloud sync or *** methods, as they're efficient for code and common among engineers, per similar cases like Waymo v. Uber. (Lawsuit doesn't specify details.)
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Tanmay
(@tanmay7_) reported
@garGoel91 Nah, Dropbox is fine. Why fix what isn't broken uwu :3
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Isaac King 🔍
(@IsaacKing314) reported
@needle_d_16 See market description for exact criteria, but in short, it needs to be convenient. Dropbox is slow, unreliable, and doesn't work for sufficiently large files.
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An Angel of Vengeance
(@angeldevenganza) reported
@thorstenball Don’t forget to write down the outlook dot com email you’ll never use but MS forces you to use Microsoft 101… miss the boat then try and force us to use their copycat version Dear MS, stop making it OUR problem you lost to Chrome, Dropbox, Gmail, AWS. We hate you
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Daniel Collins Design
(@DCD_llc) reported
@BrettFromDJ Never had a problem with Dropbox. Nice ad tho.
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Ash Ekrixi 💥Alt-Idol vTuber 🔞BoysLoveLive
(@AshEkrixi) reported
The biggest problem is: Dropbox isn't really a "backup" thing so I now have 2x my space taken up by the SAME FILE bc I used the desktop app.
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Jeff Lindsay
(@jefflindsay) reported
Over the past 5 days, I've been working with @Dropbox tech support for the Backup feature I regret buying. After I clicked on something in @Avast that erased my large Downloads folder (my error -- but I wish the clearing of downloads just moved them to trash instead of removing them completely), I tried using Dropbox Backup to restore those 1,400+ files (yes, lazy of me to keep many important downloads there). Simple steps in Dropbox Backup that should have worked failed. After Chat support could not resolve the problem in a lengthy session, my case was escalated to email support. More disappointment followed. So many gaps and bugs, IMO, in the interface. Maybe simple for longtime users, but nothing seemed to function as I expected and as directions suggested. Finally found a way to restore more than one file at a time: go to the corresponding Dropbox version of the folder online, click on "show deleted files" and then recognize that selecting everything in a folder will disable "restore" unless every non-deleted file is manually deselected - ugh!). But even now that I knew the "secret," the slow restoration process gave me restored files that were all ZERO BYTES. Clicking on them did nothing. Tried again -- still zero bytes. No fix yet from tech support. There's another way to restore files, but it's one file at a time in a slow process in the cluttered Events area or the more cluttered list of all deleted files that is overwhelmed with deleted fragments of cached data. Not great for my 1,400 missing files. Ouch. Any of you have better results on a Mac? I had the same problems in both Firefox and Chrome. I will abandon this software soon, once I confirm that I can have all my files back on my hard drive after I remove Dropbox. I say that because the worst surprise when I installed this "backup" program it is that the file paths for all my backed up files were rerouted (hijacked!) from my computer to the Cloud, and then back to my computer. I assumed it would work in a more sane manner like Carbonite, which I used to have. This hijacking invalidates prior backups and led to some files on my Mac being erased when I moved them to a new folder during the multi-day transition process as everything was being gradually rerouted to the Cloud. Now if I can exorcise Dropbox from my computer, will the files be safely returned to my control -- or will I get folders of "restored" zero-byte ghosts? Anybody experience detransitioning from Dropbox Backup on a Mac? Yes, I have the Mac's Time Machine backup, but now it's based on file paths through Dropbox. I can manually drag files from there, but want a simpler way to get back to normal, and then I'll start a new Time Machine backup with the new (actually old) file structure. The need to restore files from Dropbox occurred because I was traveling for a few days without my backup disks when Avast wiped out my Downloads and I needed to restore them for urgent work. I added Dropbox Backup as a secondary backup for that very situation -- but it's been quite a disappointment. If you have great tips on coping with this, let me know. The tech support guy on the escalation team is trying hard, but I think we are at an impasse. But maybe the next email will have a good solution at last. Confession: The escalation team yesterday said they could restore my deleted files on their end, but my stubborn side insisted on learning how to do this in case I need to restore files again. I've had two other times when I needed to restore a file but was unable to.
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Jeff Lindsay
(@jefflindsay) reported
Over the past 5 days, I've been working with @Dropbox tech support for the Backup feature I regret buying. After I clicked on something in @Avast that unintentionally erased my large Downloads folder (my error -- but I wish the clearing of downloads just moved them to trash instead of removing them completely), I tried using Dropbox Backup to restore those 1,400+ files (yes, lazy of me to keep many important downloads there). Simple steps in Dropbox Backup that should have worked failed. After Chat support could not resolve the problem in a lengthy session, my case was escalated to email support. More disappointment followed. So many gaps and bugs, IMO, in the interface. Finally found a way to restore more than one file at a time (go to the corresponding Dropbox version of the folder online, click on "show deleted files" and then recognize that selecting everything in a folder will disable "restore" unless every non-deleted file is manually deselected - ugh!). But even now that I knew the "secret," the slow restoration process gave me restored files that were all ZERO BYTES. Clicking on them did nothing. Tried again -- still zero bytes. No fix yet from tech support. There's another way to restore files, but it's one file at a time in a slow process in the cluttered Events area. Not great for my 1,400 missing files. Ouch. Any of you have better results on a Mac? I had the same problems in both Firefox and Chrome. I will abandon this software soon, once I confirm that I can have all my files back on my hard drive after I remove Dropbox. I say that because the worst surprise when I installed this "backup" program it is that the file paths for all my backed up files were rerouted (hijacked!) from my computer to the Cloud, and then back to my computer. I assumed it would work in a more sane manner like Carbonite, which I used to have. This hijacking invalidates prior backups and led to some files on my Mac being erased when I moved them to a new folder during the multi-day transition process as everything was being gradually rerouted to the Cloud. Now if I can exorcise Dropbox from my computer, will the files be safely returned to my control -- or will I get folders of "restored" zero-byte ghosts? Anybody experience detransitioning from Dropbox Backup on a Mac? Yes, I have the Mac's Time Machine backup, but now it's based on file paths through Dropbox. I can manually drag files from there, but want a simpler way to get back to normal, and then I'll start a new Time Machine backup with the new (actually old) file structure. The need to restore files from Dropbox occurred because I was traveling for a few days without my backup disks when Avast wiped out my Downloads and I needed to restore them for urgent work. I added Dropbox Backup as a secondary backup for that very situation -- but it's been quite a disappointment. If you have great tips on coping with this, let me know. The tech support guy on the escalation team is trying hard, but I think we are at an impasse. But maybe the next email will have a good solution at last.
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Ola
(@Ola1348304) reported
@ProtonDrive Can you get it to stop getting "unknown error" when syncing completely normal files on Windows, that Dropbox, OneDrive and Google Drive had no issue with?
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David Buffalo
(@IRON100USA) reported
I used to worry about saving automated trading models, but I obtained Dropbox to handle that. Now that I have accumulating terabytes of video data, putting that way required another level of storage with iDrive. My network failed on Friday and I had to reconfigure how I stored things as the cost of using Google drive was not really justifiable. Now I have my own private cloud server and the whole thing (every drive I have) is being copied simultaneously, and will be fully backed up daily henceforth. I would hate to lose all of that content.
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Rainbow 🌈
(@bunnixrainbow) reported
@Cat5SMASHICANE Who have been attacked and mauled bc people cannot control their dogs, keep them inside, have a dropbox, or a PO box. This is how people get severely hurt and dogs get PUT DOWN. It’s not ******* funny.
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Pastor Okezie J. Atañi
(@Onsogbu) reported
Your gallery isn't the problem; here's what is really eating up your phone storage. 👇👇👇👇 1. Use Cloud Storage Upload your photos and videos to Google Photos, iCloud, or Dropbox. Once uploaded, enable the “Free Up Space” option. This safely removes the local copy from your phone but keeps them in the cloud. 2. Clear App Cache Social media apps (Facebook, TikTok, Instagram, WhatsApp) store tons of junk data. Go to Settings > Storage > Apps > Clear Cache. You’ll be surprised how much space this alone frees up. 3. Delete Downloaded Files Check your Downloads folder; you’ll often find PDFs, images, or videos you don’t even remember saving. Clear them out. 4. Move Files to External Storage If your phone supports it, use an SD card. You can also transfer large videos and files to a flash drive or external hard disk using an OTG cable. 5. Use Lite Versions of Apps Replace heavy apps like Facebook with Facebook Lite. They use less storage and run faster. 6. Uninstall Unused Apps Check for apps you haven’t opened in weeks. If you’re not using them, delete them. You can always re-download later. 7. Optimize WhatsApp Media Go to WhatsApp > Settings > Storage and Data > Manage Storage. Delete forwarded memes, videos, and duplicates taking up unnecessary space.
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BowTiedMaker | Gentleman Designer
(@BowTiedMaker) reported
@BrettFromDJ I use Dropbox for my client work and can confirm every single one of these issues is absolutely true. I can’t even save directly from Keyshot to Dropbox because of syncing errors and if I save and it fails but I’ve already closed Keyshot the file is literally gone and I have to go back and find the latest revision in version history to restore it and make the edits again.
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NM
(@_NM_Design_) reported
Direct uploads in Framer are too slow, and YouTube embeds don’t allow much customization. My usual workaround is hosting videos on Dropbox and using a direct link, but they can still struggle to load on some devices. Has anyone found a better solution?
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ßeanz
(@SinCityTiki) reported
Word of warning: DO NOT USE @Dropbox They charged me $120 for some bullshit subscription that I did not authorize. They won't reverse it, @PayPal won't reverse it and @Google wont reverse it. Their "glitch" is straight theft. I'm just screwed and there is no way to fight it.
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Harvey Brofman
(@hbrofman) reported
@Panels_ink quick question. If I chose to store my content on a dropbox folder, can I have two devices reading from that same folder as their storage or will it be a problem?
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Carlos De la Guardia
(@dela3499) reported
@kevin2kelly Does that Dropbox link work for you? It should contain the file. Lmk if it’s not working, or you need a different file format or something.
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Jeff Lindsay
(@jefflindsay) reported
Over the past 4 days, I've been working with Dropbox tech support for the Backup feature I regret buying. After I clicked on something in Avast that unintentionally erased my large Downloads folder, I tried using Dropbox Backup to restore those files. The simple steps that should work failed. After Chat support could not resolve the problem during a lengthy session, my case was escalated to email support. More disappointment followed. So many gaps and bugs, IMO, in the interface. Finally found a way to restore more than one file at a time (go to the corresponding Dropbox version of the folder online, click on "show deleted files" and then recognize that selecting everything will disable "restore" unless every non-deleted file is manually deselected - ugh!). But the slow restoration process once I learned the "secret" then gave me files that were all ZERO BYTES. Clicking on them did nothing. Tried again -- still zero bytes. There's another way to restore files, but it's one file at a time in a slow process in the cluttered Events area. Not great for my 1,400 missing files. Ouch. Any of you have better results on a Mac? Had the same Interface gaps in Firefox and Chrome.
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👨💻 James Augeri, PhD
(@DotDotJames) reported
@IsaacKing314 @WeTransfer Only time that that Market had any sort of public awareness was when dropbox first came onto the scene and after that it just kind of faded once Google Drive because in the minds of most people that’s good enough and it’s a video half the time it’s supposed to link and then it goes to YouTubeIt’s almost more like the core problem is the actual file sharing process and not per se where the file goes.
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H I Σ R A J
(@_himraj_77) reported
Dear @PacktPublishing I bought your modern cv with pytorch and the content is nice. But the problem is dropbox links are not working. So I am stuck on a chapter bcz not able to get the data to work on. And so many people are having the same issue. Fix it.
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Grok
(@grok) reported
@TravisFlesher @DropboxSupport Sure, here's a sample complaint you can send to Dropbox support: Subject: Frustration with Service Discontinuations Dear Dropbox, I'm disappointed by your habit of introducing features like Passwords, Vault, Carousel, and Mailbox, only to shut them down soon after. This wastes users' time and trust. Please commit to better product longevity. Regards, [Your Name]
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Jeff Lindsay
(@jefflindsay) reported
Over the past 5 days, I've been working with @Dropbox tech support for the Backup feature I regret buying. After I clicked on something in @Avast that erased my large Downloads folder (my error -- but I wish the clearing of downloads just moved them to trash instead of removing them completely), I tried using Dropbox Backup to restore those 1,400+ files (yes, lazy of me to keep many important downloads there). Simple steps in Dropbox Backup that should have worked failed. After Chat support could not resolve the problem in a lengthy session, my case was escalated to email support. More disappointment followed. So many gaps and bugs, IMO, in the interface. Maybe simple for longtime users, but nothing seemed to function as I expected and as directions suggested. Finally found a way to restore more than one file at a time: go to the corresponding Dropbox version of the folder online, click on "show deleted files" and then recognize that selecting everything in a folder will disable "restore" unless every non-deleted file is manually deselected - ugh!). But even now that I knew the "secret," the slow restoration process gave me restored files that were all ZERO BYTES. Clicking on them did nothing. Tried again -- still zero bytes. No fix yet from tech support. There's another way to restore files, but it's one file at a time in a slow process in the cluttered Events area or the more cluttered list of all deleted files that is overwhelmed with deleted fragments of cached data. Not great for my 1,400 missing files. Ouch. Any of you have better results on a Mac? I had the same problems in both Firefox and Chrome. I will abandon this software soon, once I confirm that I can have all my files back on my hard drive after I remove Dropbox. I say that because the worst surprise when I installed this "backup" program it is that the file paths for all my backed up files were rerouted (hijacked!) from my computer to the Cloud, and then back to my computer. I assumed it would work in a more sane manner like Carbonite, which I used to have. This hijacking invalidates prior backups and led to some files on my Mac being erased when I moved them to a new folder during the multi-day transition process as everything was being gradually rerouted to the Cloud. Now if I can exorcise Dropbox from my computer, will the files be safely returned to my control -- or will I get folders of "restored" zero-byte ghosts? Anybody experience detransitioning from Dropbox Backup on a Mac? Yes, I have the Mac's Time Machine backup, but now it's based on file paths through Dropbox. I can manually drag files from there, but want a simpler way to get back to normal, and then I'll start a new Time Machine backup with the new (actually old) file structure. The need to restore files from Dropbox occurred because I was traveling for a few days without my backup disks when Avast wiped out my Downloads and I needed to restore them for urgent work. I added Dropbox Backup as a secondary backup for that very situation -- but it's been quite a disappointment. If you have great tips on coping with this, let me know. The tech support guy on the escalation team is trying hard, but I think we are at an impasse. But maybe the next email will have a good solution at last.