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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
Problems in the last 24 hours
The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Dropbox. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Dropbox users through our website.
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Sign in (45%)
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Website Down (45%)
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Errors (9%)
Live Outage Map
The most recent Dropbox outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Errors | ||
| Website Down | ||
| Website Down | ||
| Sign in | ||
| Sign in | ||
| Website Down |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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Luiz Gustavo Quinelato
(@lgquinelato) reported
@DropboxSupport I got my account disabled this afternoon with no warnings! I can't login or change pass. Can you please help me?
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Daphne Miles#PCPEU
(@daphne_miles) reported
Footnote: none of my original problems have been resolved, I am out of pocket- but I can use my computer again, within limitations. I cannot summon up emails or write emails, and I’m in a complete muddle about Dropbox!
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Syed Ahmed 👨🏽💻🕹🚀
(@syedahmedz) reported
@lennysan Docs : @taradotai and Dropbox Paper Roadmap: Google Sheets Issues: Tara AI Progress reporting: Tara AI UX and UI: figma Design hand off: Zeplin Brainstorming: Figjam Comms: Slack
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Richard Servello
(@the_richservo) reported
@dpakman I use dropbox business unlimited....it isn't without it's issues. But I've used it for years. I have about 12TB stored and haven't had any major problems over the years.
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Kenny
(@zumalifeguard) reported
@mattmerk @AdobeCCExpress I see. But if the software was entirely cloud based, and your data is in say Dropbox or stored localky, then you'd have the same problem.
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enricoeric
(@enricoeric) reported
@DropboxSupport looks like the latest pixel security update broke your app. Any eta on a fix?
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Eli's Holler 🥞
(@hollow_maven) reported
@Crystal85087337 Imma have to find it. Its somewhere on dropbox. But Ive no problem doing that.
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Kenny
(@zumalifeguard) reported
@mattmerk @AdobeCCExpress I see. But if the software was entirely cloud based, and your data is in say Dropbox or stored localky, then you'd have the same problem.
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Insidious_NX
(@ShadowLuigi_NG_) reported
@SeanHicksART I chose Dropbox because of my issues with the other options. Accountless users get ad hell on gamebanana and the servers can be iffy at times. Free MEGA users have a 5 GB daily download limit, and never used kofi before honestly, so idk.
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Jacob H.G.
(@AmishTarantino) reported
@DropboxSupport I'm feeling a bit under the weather, I think it's better for me to stay logged in to my Dropbox for now in case I need to use it this week. For future reference, can I reset my logout info so this is easier down the road? Thanks for your help
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Casing Collector
(@SaML0102) reported
@DropboxSupport I'm a paying Plus subscriber, user for 15+ years. No issues til today; after updating my Pixel 3a to Android 12, the app crashes at log in. Uninstalling, restarting my phone, & reinstalling doesn't fix it. This makes it useless on the device I need it for most.
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Noah Kalina
(@noahkalina) reported
Yesterday discord, dropbox, and we transfer were down. Now Oculus is down. This is an ongoing cyberattack, right?
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Fabian Frank
(@jurastudio) reported
@todotxtplus I need support: when loading a file from Dropbox, I get an error that there was an error loading my file. When I unlink and reconnect my Dropbox, the file is loaded. The file works until I restart the App.
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Active Directory Pro
(@adpro99) reported
@HackingLZ Our mac users took down the network with dropbox alone, no AD required.
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Jack Gutierrez
(@jack6gutierrez) reported
@Dropbox y’all gotta fix those “network connection was lost.” when downloading big files 😭
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CJ Libassi
(@clibassi) reported
@RealMattManning There used to be a tool for cross-platform searches (eg one search bar that searched across your email, Dropbox, Google drive, etc.) that I remember @nttd recommending years ago, but I can’t for the life of me find it or a newer equivalent but I want it for exactly this problem
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Joanne Lynch
(@JoanneL97062439) reported
@DropboxSupport Outrageous service no resolution Dropbox can take my money cannot \ too difficult to give me access to my files “somewhere “ in the cloud GDPR issue here will contact data protection officer
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defnotjericho
(@defnotjericho) reported
I actually don’t know what to do without internet, like I’m about to just drive aimlessly till the sun goes down. I can’t even edit vids cause they’re all on Dropbox 😭
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zahida
(@zynaaaab) reported
@dropbox seems to be down 🥺
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Nicholas LePan
(@NLepan) reported
@DropboxSupport I never upgraded anything, this is the problem.
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Riccardo Raggio
(@RiccardoRaggio) reported
@DropboxSupport unfortunately is not a Adobe/pdf problem..it happens with every file (JPG, docx, etc.). Thank god not every file appears corrupted. Files can be moved outside dropbox, but stillunopenable (screenshot: file corrupted) please help
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Sai
(@Sai48117341) reported
@USAndIndia @WhiteHouse I’m going thru mental torture just to get a Dropbox appointment slot. No sleep and peace for more than a month. If I login or view few times account will lock. Could you please open up slots? Many people in this situation waiting to meet their families!!!
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NaughtyDisc
(@Naughty_Disc) reported
Rip, I was gonna work on my writing a bit while discord was down and I’m stuck at work. However when I opened it up my edits I did at home didn’t get synced to Dropbox after running it through my editing software. :(
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Alan Johnstone
(@AMJ_62) reported
@Dropbox since the lated Android update fory Pixel 5 Dropbox is broken and won't open. I've un and re installed but no joy
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T T TYLER MIGHTA DID SUMN
(@tylerdopps) reported
mixer homies: how do you guys send files? do you keep a dropbox? my computer is getting so ******* bogged down by my massive dropbox folder and i'm too paranoid to delete stuff
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Veus (34-18-5) 🍂
(@DMCstan_) reported
SOMEBODY DROP DROPBOX FULL MAN DOWN AND WANDERED TO LA OG
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Craig Grannell
(@CraigGrannell) reported
@mcelhearn Given how central iCloud is to Apple’s ongoing services strategy, it baffles me that it’s still so far behind the competition in terms of basic reliability. I’ve never suffered data loss with Dropbox. Sync issues are very rare. (Drive has more problems there, I find.)
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Richard Swinburne
(@ricswi) reported
@FanlessTech Well, it *is* fanless *cough* I keep everything in Dropbox which has a file manager so it's workable at least. The issue is I'm not rebuying all my Steam games and 2 copies of minecraft for the kids just to use them on iOS occasionally. That's crazy.
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the_pedro
(@the_pedro) reported
@DropboxSupport I need access restored immediately. This provides no help in showing what the problem file or files are.
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Eva Cherney 🥶
(@spoonifur) reported
Made the mistake of trying to watch raw video footage from our DropBox... Two 50gb files. Slowed our home internet down to an absolute crawl and had no clue why. Look before you click!