Dropbox

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Dropbox Outage Chart 01/10/2026 19:40

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Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

  1. Sign in (45%)

    Sign in (45%)

  2. Website Down (45%)

    Website Down (45%)

  3. Errors (9%)

    Errors (9%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesGlendora Errors
BrazilSardoá Website Down
BrazilCamboriú Website Down
United KingdomRickmansworth Sign in
United KingdomBirmingham Sign in
United StatesBoynton Beach Website Down
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • pattinsonrry ana 🦈 🏡 (@pattinsonrry) reported

    does anyone have a link that isn't dropbox??? I'm having issues saving it

  • SimoneonMaui Simone Polak (@SimoneonMaui) reported

    @DropboxSupport I'm so confused about many things is that I've just suffered my mom recently died and I am experiencing a lot of medical issues so I just I can't keep track of things as much I try and I do have the notation that's what makes me nervous bc if I thought enough to write it down

  • bbarkoren Burak Barkoren (@bbarkoren) reported

    @Dropbox Your support team’s response is very slow. Our entire file sharing came to a halt. Do we need to take our business elsewhere?

  • geeudee Nisha (@geeudee) reported

    Strange how Dropbox makes their File folders vs Paper so unintuitive and panic-inducing. Who's going to figure out how to get to Paper? All I know is I login, and it seems like all my Paper docs have disappeared.

  • wildwalker84 Wild Walker (@wildwalker84) reported

    @DropboxSupport 1) Before the reinstall we had the Smart Sync option, which enabled the necessary files automatically. Now there's only the online/offline option and I can manually sync things, which fixes SOME issues, it still creates a lot of problems. Also, it's impossible to manually ...

  • Fv044 evilvendingmachine (@Fv044) reported

    @andres_vidoza @ByteReview The companies (specially the big ones) are just slow…Apple silicone was a suprise almost 2 yeara ago, but companies like Adobe is badly lead, puting resources into all other stuff than optimizations. Just look att dropbox who even didnt want to do M1 version at first 🥴

  • JohnCuriel14 John Curiel, PhD (@JohnCuriel14) reported

    @rmkubinec The big problem was that the shape files were too large to upload, so there was a lot of Dropbox coordination to get around that.

  • jspenkuch Jörg Spenkuch (@jspenkuch) reported

    @Dropbox when are you going to update users on the Mac OS 12.3 integration issue? Your silence is deafening.

  • OhHeyMarc Marc (@OhHeyMarc) reported

    @LexAGoooo A lot of the material is common sense stuff if you know server or storage basics or have ever used, like, DropBox or OneDrive.

  • BornAngelAuthor Jenn A. Morales (@BornAngelAuthor) reported

    @kami_misch @Profess48893722 I know that feeling. I was writing a Star Wars story that I was going to pitch to Disney (one day, that's the dream) and I lost the 66k word story because of a dropbox server error.

  • erodalovers ahella (@erodalovers) reported

    @OWildeLarry I mean yeah the Dropbox link is down idk why

  • squeevening Caitlin the Convivial (@squeevening) reported

    @DropboxSupport No error. It deleted, then within a few seconds, HAHAA it's back! This is not my folder it is a client's folder, yes, and I can't get it to GO. AWAY.

  • fizzyallie Allie ✨ (@fizzyallie) reported

    Dropbox customer service marking my issue as resolved, when all they did was say 'no we have no idea why your bank account has 6 mysterious charges from us'... lads ye owe me a hundred quid this isn't resolved

  • MGosselin10 meg (@MGosselin10) reported

    Shoutout to @DropboxSupport for failing to help a PAYING customer. Since they have not solved my problem in 24+ hrs and refuse to speak with me on the phone, does anyone know how to upload photos to @Dropbox from an iPhone WITHOUT having the app open?

  • IGander Ian Gander (@IGander) reported

    @ironcircuscomix @Iron_Spike Hey, I bought a PDF of Softies but I'm having real trouble opening it. Downloaded a few times now but nothing can read it - Adobe & Foxit Reader and Chrome says corrupted, Firefox loads forever. Phone & Dropbox app thinks it's corrupt too. Any ideas?

  • KistnerSteve Steve Kistner (@KistnerSteve) reported

    @AmHamWrites This is very cool. I’ve been experimenting with Google sheets to organize subplots (sheets because I primarily write on a private laptop at home, but occasionally have edits that come to me when at work, & I’ve had revision problems with word and scrivener saved to Dropbox.

  • hasen_judy Hasen Judy 🇮🇶🇨🇦🇯🇵 حسن الجودي (@hasen_judy) reported

    @cmuratori In the past I stopped using many programs because they suck. Including but not limited to: - Dropbox (and all cloud sync services - can't trust them anymore) - Android (iPhone is not ideal either but it's an order of magnitude better) - Android Studio (very slow all the time)

  • PepinaSediciosa Cactus de Uru Uru (@PepinaSediciosa) reported

    @eshaLegal I remember an interview where the guy said a swiss Dropbox was the only one that didn't delete it: “In each case, the material that we put on there, and it was a relatively small amount, 8,000 emails, they were taken down in under 70 minutes.

  • amiamiprin ami (@amiamiprin) reported

    @DropboxSupport How can I fix this?

  • _megannyoung MEGAN YOUNG (@_megannyoung) reported

    @brianuh99 @louistfae I saved them to Dropbox and didn’t have any problems!

  • lost_in_tech Lost In Tech (@lost_in_tech) reported

    @Bryan_Vines I haven't really looked at creality cloud at all. Is it also a sort of 'dropbox for printing' to a creality printer too then? If so, I see how having that public is a problem.

  • amiamiprin ami (@amiamiprin) reported

    @DropboxSupport I was just setting up a folder for testing and now it asks for the password🤔 Does this mean that it takes a little time for the password to be set and reflected? It doesn't cause any more problems now, but I DM'd the link to the folder that had the problem just in case.

  • PCMAxXx PC MAxXx (@PCMAxXx) reported

    @Dropbox @DropboxBusiness @DropboxSupport Are there any issues with the business platform?

  • rossgrady Ross Grady (@rossgrady) reported

    In other "which hole should I throw my money down" news, Dropbox has gotten increasingly agitated about my impending space crisis on the free tier plan I have been using since . . . 2008? I actually believe in paying for Internet services I use, so I dunno why I'm balking now.

  • geeta_menon Geeta Menon (@geeta_menon) reported

    Is anyone having trouble with @Dropbox failing to open on their MacOS Monterey? Any fixes? Google has failed to provide a working solution after many searches. Help!

  • wildwalker84 Wild Walker (@wildwalker84) reported

    @DropboxSupport Smart Sync no longer works on clean install on new version of MacOS 12.3. We can no longer use After Effects at our agency, constantly getting errors when using Dropbox files. We are forced to work locally, making older workfiles impossible to use.

  • nonextence NoneXistense (@nonextence) reported

    @cjadoo_o @neko_aline You may be try dropbox too cause google may find copyr***t issue and block the link so soon

  • SimoneonMaui Simone Polak (@SimoneonMaui) reported

    @Dropbox with all due respect, your customer service options are very unfriendly towards a large group of aging senior who so not have the bandwidth or knowledge to fix all their problems. I have a note to "cancel" on my calendar but do not see service beyond Basic.I need a human

  • matsonj Jacob Matson (@matsonj) reported

    @BobLovesData I think the truth is its a very hard problem to solve and we have a bunch of work arounds at this point - i.e. emailing links to files with Dropbox or OneDrive. Kludgy but probably fine for now? I do worry about the free and open future of the net though.

  • MaxCarnival 𝙼𝚊𝚜𝚜𝚒𝚖𝚘 𝙲𝚊𝚛𝚗𝚎𝚟𝚊𝚕𝚎 (@MaxCarnival) reported

    There may be problems with dropbox, due to excessive traffic. I'm trying to solve, thanks.😕