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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
Problems in the last 24 hours
The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Dropbox. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Dropbox users through our website.
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Website Down (43%)
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Errors (36%)
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Sign in (21%)
Live Outage Map
The most recent Dropbox outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Errors | ||
| Website Down | ||
| Website Down | ||
| Errors | ||
| Errors | ||
| Errors |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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SIMON BREAK
(@simonbreak) reported
@hoskingc @KommanderKlobb I used to use Gdrive and had endless syncing errors and conflicts, the one big plus of Dropbox is that It Just Works. Is Gdrive more reliable now? Do you think I should go back?
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Tiger Daddy
(@JichaMan1974) reported
@DropboxSupport now I have to find my way threw your site to see if you got your money, and if not then to fix this, when if your system was like a lot of other companies they try for several days to take the payment, and then let you know they got the payment.
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Tiger Daddy
(@JichaMan1974) reported
@DropboxSupport it wasn't the email that was the problem. the email came in on sunday, but I don't look at that email account all that often. it was the fact that I didn't get the notification from your app until yesterday.
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yan grenier
(@edgexyan) reported
Panic attack moment in research : I'm looking for an article in my Endnote and I realize over 2000 articles have been deleted from my Dropbox because of an access error a few weeks ago. Lucky enough Dropbox keeps your deleted files for 30 days.
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Joshua J. Prince
(@JoshuaJPrince) reported
@PaulMSherman You’re exactly right. Pacer is the worst! A solution to the having to pay again problem that I use is DocketBird, which saves every document it pulls to a folder on your Dropbox automatically.
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Tiger Daddy
(@JichaMan1974) reported
to continue my rant about #DropBox my bank didn't even get a hold of me asking to vairify my purchases which sometimes they do if there are a lot in one day. your system either didn't try, or there is something wrong with your system. fix it.
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Jane
(@Jane41805611) reported
@farmerfren @DropboxSupport @Dropbox Support services ain't useful, i wonder what we've got them for. I also had same issue not until someone recommended WILL_TECH02 on Instagram to me. He got my account back, you should contact him dear.
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Punit Chotani
(@PChotani) reported
@DropboxSupport I want to know why my account was disabled and why no one is addressing the trouble ticket (Ticket #13517429). This has really been pathetic experience with Dropbox support.
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Because Logic
(@because_logic) reported
@TomWFerguson2 If you're going from Mac to PC the cloud is the best way with that little data. Onedrive, Google Drive, Dropbox. Pick a card really. Dump it all in the cloud. Drop it back in to the new machine after. If anything is on the Time Machine...that's another issue entirely.
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Tiger Daddy
(@JichaMan1974) reported
@DropboxSupport so in other words down grade today, and then upgrading today?
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Zimmie
(@bob_zim) reported
@mala The CSAM scanning as described doesn’t affect photos you save locally and don’t sync to iCloud. Sync them to Dropbox instead, and they get scanned server-side. The ****** detection doesn’t affect browsing porn in Safari, sending/receiving images in any other IM application, etc.
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Ben Cornish
(@BenjaminCornish) reported
@DropboxSupport Absolutely disgraceful service. 24hrs later, links are still disabled and your so called ‘specialist’ will not tell me why or even attempt to fix it. Downloaded @googledrive to send my files and it worked gloriously. Been a dropbox customer for 10 years as well!
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🕋
(@Alexxx272727) reported
@DestinyNewsCom I did the dropbox glitch earlier and went to it, I did not expect it to be solid LOL
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Timothy Kim
(@realtimothykim) reported
Just learned that Dropbox now has family plan. Oh well, I already moved to a home server running Nextcloud. :/
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Vasco
(@bIasc0) reported
@DropboxSupport Thanks! I already tried clicking on "Having trouble getting a code?" after using username and password, but it sends me back to the login page. Hope to hear from your colleagues soon.
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Alex Kennedy
(@kenakennedy) reported
The universe is either teaching me to let go of digital baggage. Or it's telling me to get my own physical server. #TechRant @Dropbox deleted a whole film project with no warning from a business account. (pending) @Apple stopped backing up my phone with an OS upgrade.
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Saymunul72963
(@saymunul2) reported
@Cryptovenus__ @LordDogeBSC Cloud breaches are often seen in centralized applications like Dropbox, Google Drive, and even MEGA with users sharing virulent and malicious files for the virtual operating system. I wonder if LordDogeBSC has the ability to detect these kinds of files and issue an alert?
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Michaela Williams
(@MisaWilliam) reported
How can I find my nearest Randox Drop box? I'm losing will to live with the map on their website. Is it not working or is it just bad? #randox #dropbox
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MeyerE
(@audioemem) reported
@DropboxSupport Hey @DropboxSupport Any chance of us resolving my issue soon? It's now been over a month with zero support.
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Keri Svendsen
(@sapphireangel) reported
Since still no response on twitter or by email from @voicedreamapp about my @dropbox error when trying to download my only hope is a future update will fix it. I've yet to find someone else with my problem though.
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Fermented Culture 2: The Encrustening 🏴🚩
(@Controlled_Rot) reported
@DixonSteele7 @EzraNBC @PeterBeinart The dropbox was an issue because Amazon demanded it be put under surveillance on their property.
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Bacchus Octoginta
(@boctoginta) reported
@StijnDV @__spv @Snowden Csam is done entirely on the server if server has access to unencrypted image. When you upload photo to fb the moment it hits their servers it's not encrypted. Dropbox also does not encrypt your content on device.
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Farmerfren
(@farmerfren) reported
@DropboxSupport Hi is there a live chat i can get in touch with a real person? I need to login my account which has been deactivated for no reason
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Kiran Jonnalagadda 💉💉
(@jackerhack) reported
@shrayasr Where do you save the drawings? It doesn’t have a login, so presumably to a shared folder of some sort (Dropbox, etc)?
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Cap'n Bear
(@Captainmorgan30) reported
So who wants to know what I've been doing Bugger all I mean I'm *trying* to get something done but it's just been issue after issue I dug out my old iMac to use the single bit of software I need on it. And For some reason the Dropbox won't open Or the camera
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Kelly Fordon
(@kfor24) reported
@ChloeYMiller Yes the problem is I always seem to be saving to a different place…I’ll forget about one folder and create a new one. Save some to google and some to Dropbox and some in the cloud. It’s a mess!
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Joby Otero
(@JobyOtero) reported
@ben_throop @Blender @ParallelsMac E.g. Parallels lets Win access Mac Dropbox, saving tons of disk space and time. We've had issues with DB on ext drives, so that's out. Plus I don't want to dupe my dev environment on Win, and several other issues. I just need to occasionally test under Win.
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Punit Chotani
(@PChotani) reported
Dropbox support, are you guys dead or there is some disability which is preventing you guys to resolve my issue. Its more than a week now, you guys are not addressing my issue at all. What is the problem with you people.
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Mario von Rickenbach
(@any_user) reported
@KommanderKlobb @chrisoshea i tried sync for a bit until I noticed that the mobile app is completely broken (I wasn‘t able to upload any files from iOS), which made me go back go dropbox. sync seemed to work fine on desktop.
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Tiger Daddy
(@JichaMan1974) reported
and now I have even more complaints with #dropbox. they tried taking the money on sunday, and yes it wasn't there, but I didn't get the notification until today? a little slow aren't we?