Dropbox

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Dropbox Outage Chart 09/16/2025 06:30

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Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

  1. Sign in (38%)

    Sign in (38%)

  2. Errors (38%)

    Errors (38%)

  3. Website Down (25%)

    Website Down (25%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyFrankfurt am Main Website Down
United StatesAtlanta Website Down
GermanyBerlin Sign in
United StatesAtlanta Errors
CroatiaZagreb Errors
PortugalEstoril Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • sevannah_storm Sevannah Storm (@sevannah_storm) reported

    @asblakewrite Anj, cloud base your back-up. Use Google Drive or Dropbox, then this becomes a non-issue.

  • AndrewZuckerEsq Andrew Zucker (@AndrewZuckerEsq) reported

    Today #Dropbox stopped supporting and did away with its truly fantastic Desktop App. What a terrible mistake!

  • The_CameraLady Taylor Regulski (@The_CameraLady) reported

    @DropboxSupport Sorry to say this is a MAJOR inconvenience for my business given I took necessary steps to upgrade & told it would "fix" the issue. So upset by this.

  • _anmolmalhotra Anmol (@_anmolmalhotra) reported

    @__HarshilShah How many years until they follow the same path as Dropbox etc and make their product terrible? 😢

  • persistentpengn still_resisting #TeamPelosi #DemCast #FTVA #JLVRAA (@persistentpengn) reported

    @leftcoastbabe Oregon here- 100% voting from home state (aka voting by mail or dropbox) for over 20 years with ZERO problems. Zero.

  • LeoGeckoLoveRes Dani D - LeopardGeckoLoveNRescue (@LeoGeckoLoveRes) reported

    @DrPepperTeacher @zigamorf @pulte Use the Dropbox like he posted, the site is overloaded but you can get it without issue off his Dropbox link he posted like 12 tweets back :-)

  • pumpkin Alberto Calvo (@pumpkin) reported

    I feel sorry about Dropbox, but I miss the simple service that it was at the beginning, so I unsubscribed from my Pro account a while ago, and my largest files were scattered. Time to fix that.

  • nickisfour Nick (@nickisfour) reported

    Has/ does anyone use Dropbox to store project files and rushes for editors & freelancers to use across projects? Or is a dedicated server storage system with edit software integration better ?

  • itsJuliaHardy Julia Hardy 🌈 (@itsJuliaHardy) reported

    @DropboxSupport hey yeah I was talking to them - but the only solution was to relink it and it goes thru the whole re-download process. its frustrating as its always a silly naming or location issue that shouldn't be this hard to rectify without such drastic penalties

  • korina_adams korina_adams (@korina_adams) reported

    @NancyRaouf69 Dropbox link not working

  • The_CameraLady Taylor Regulski (@The_CameraLady) reported

    @DropboxSupport How long until it is restored? I have multiple clients trying to access content & now they cannot. Little bit of a problem for me now :(

  • AramexSA Aramex South Africa (@AramexSA) reported

    @TiyiBevhula The DropBox service has no insurance due to legal limitations, so when a loss occurs, we do not replace or payout for the loss. However, should this be a problem or a great risk for you, perhaps you can look at using our other services like Postnet or our Clickway couriers.

  • rafaelalvesgb Rafael Alves (@rafaelalvesgb) reported

    And I just forgot to say: some apps, like Dropbox, which were 64bits, simply stop working with no message of error. Why? What is happening? WTH you did, @Apple…? So disappointing. Unfortunately, Linux has become a OS alternative again…

  • BrettStark Brett Stark (@BrettStark) reported

    @1Password - having trouble putting 1password on a new phone. Synching to dropbox (I have older 7.x version paid for a while back fully until you moved to recurring $$ :( ). Sits there on ''synching'' but not actually pulling in data. Works ok on old phone still. How to fix?

  • FaithKeenan12 Fearless Fido (@FaithKeenan12) reported

    @pulte I can't g et the book!! When I go to the website, it doesn't load, and when I try Dropbox, I get an error code 🥺 and I ideas?

  • ge_hurt Gwen Goode Hurt 💜🌷☮🐈🎵🎗 (@ge_hurt) reported

    @pulte For those getting wrong format error on the dropbox pdfs.... download the dropbox app and it works just fine.

  • SugarCubist l a __b e f a n a (@SugarCubist) reported

    “Couldn’t start dropbox/permissions error” **** popping up every time I start my computer why?? I’ve uninstalled dropbox and removed the folder for it ??

  • fuckyoumeaannn ♌️♊️♉️ (@fuckyoumeaannn) reported

    @kcorpetti @Dropbox @DropboxSupport Are you having issues creating links and opening links?? My business account is not allowing me too wondering if Dropbox is down?

  • Bubblepipemedia Nathaniel Chambers (@Bubblepipemedia) reported

    For those who design #boardgames is there an issue with making your TTS public when you don’t have a publisher? Will it reduce your chances to get a publisher? Would I be better off making it public on steam workshop or a file I shared on say dropbox. #boardgame #gamedesign

  • ofbrokenwolves Alice the Watermelon Jellybean (ruiidux) (@ofbrokenwolves) reported

    cool. so on top of a rope photo getting taken down for solicitation, which was neither the content nor the caption, I'm also now being gaslighted by my mother. it's a wonderful life, ya know? 🙃 anybody wanna buy some vids? I can send dropbox links if you need to be lowkey.

  • charleslaux Dr. Charles Laux (@charleslaux) reported

    @Dropbox Wow. I've been a fan/user for a LONG time but what's going on with Mac sync right now is terrible. I'm moving out and transferring everything to @Apple #iCloud Even @onedrive can make it work...

  • sobrown sandra brown (@sobrown) reported

    @DropboxSupport What is the average length of time for support to resolve an issue?

  • nutz_beat BeatNutz (@nutz_beat) reported

    @imbabebee @Wav_Lee @DILLION____ So then vlc is good with Apple right? Cuz I have the same problem tryna listen to Dropbox files so I personally download em on my phone but my storage getting low 😭😭

  • DextersTechLab DextersTechLab (@DextersTechLab) reported

    @CoalDominion Weird, try shutting down dropbox and shift-delete the folder that contains the file. Make sure you have backups of anything else there too!

  • Gregchthomas Greg Thomas (@Gregchthomas) reported

    Oh ffs an extra load of invoices that i just found stuffed down the back of the dropbox radiator has doubled my tax bill 😱

  • kcorpetti Kevin Corpetti (@kcorpetti) reported

    @WillsRebo Did you ever get your issue resolved? @DropboxSupport @Dropbox Has been ghosting me as well. 10 years of costumer, paid subscription, account disabled, banned from Forums, no email, no notification. I dont even know what I did wrong. 10 years of my life, gone.

  • SpoonOfDoom Chris (@SpoonOfDoom) reported

    @itsJuliaHardy I've never had a problem with Dropbox, and I'm using it since beta. Whenever I had to reinstall or switch drives or whatever, it'd discover the existing files just fine (even if it takes a whole). BUT I've never used it with an external drive, so idk what issues that might bring.

  • Braden_Sky Braden Sky (@Braden_Sky) reported

    @DropboxSupport Removing the desktop app was a terrible idea. I used Dropbox to avoid having to use Finder. This change makes no sense to me.

  • AsymptoteRon Ronald Russell (@AsymptoteRon) reported

    @NickKnudsenUS @Sen_JoeManchin @SenatorSinema Makes sense except- Having long lived in a state with vote at home (mail/ dropbox) only voting I can't fathom why it's not nearer the top. No lines, no inconvenience, no weather/ virus issues, can be more thoughtful + improves participation in important local, smaller elections.

  • LukeAHopkins 𝗟𝘂𝗸𝗲 𝗛𝗼𝗽𝗸𝗶𝗻𝘀 (@LukeAHopkins) reported

    @Lizardguy17 @Virgurilla @KatlikeMoai When you upload a file to Dropbox, you have no guarantees that the file will remain there indefinitely. You could stop paying, they could go bust, it could get lost. None of these are issues with a decentralised storage system