Dropbox status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

• Sign in (43%)
• Errors (43%)
• Website Down (14%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

City	Problem Type	Report Time
Bournemouth	Sign in	25 days ago
Paramaribo	Errors	2 months ago
Bogotá	Website Down	2 months ago
Auxerre	Errors	2 months ago
Salt Lake City	Sign in	2 months ago
Madrid	Errors	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Abhishek Singh (@0xlelouch_) reported 37 seconds ago

  The interviewer asked me to design Dropbox file sync. I froze for a minute because I jumped into architecture before I nailed requirements. So I restarted with questions: single user or teams? offline edits? conflict handling? max file size? latency vs battery? Windows/Mac/Linux? end to end encryption? I scoped to: multi-device per user, near-real-time, offline support, conflict resolution, and basic sharing later. Then I wrote the core objects and APIs. Data model: User, Device, File, FileVersion (content hash, size, chunk list), Folder, Cursor/Checkpoint, and an Event log (append-only). APIs: UploadChunk, CommitFile(version, parentVersion), ListChanges(cursor), Download(version), Ack(cursor). Everything is idempotent with content hashes and request IDs. Architecture: client watches filesystem, batches changes, chunks large files, uploads to blob storage keyed by hash, then commits metadata to a strongly consistent store. Server writes an event per commit. Clients long-poll or use a push channel to get change events, then pull missing blobs. Scaling: hot path is metadata and change feed. Partition event logs by user/team, cache cursors, and keep blobs on cheap object storage with CDN for downloads. Dedup by hash saves real money when the same installer shows up on 500 laptops. Background compaction for old versions and tombstones. Tradeoffs I called out: strong consistency on metadata avoids weird conflicts but costs latency on cross-region; eventual consistency makes sync feel faster but harder to reason about. Chunk size trades memory and upload overhead vs retry cost. Conflict policy can be last-writer-wins (simple, lossy) or keep both versions (messy, safer). Failure cases: client crashes mid-upload so you need resumable multipart and garbage collection for orphaned chunks; network ***** so commits must be idempotent; clock skew so ordering cannot trust timestamps; two devices edit offline so you fork versions and surface a conflict file; duplicate events so cursor ack must tolerate replays; permissions changes during sync so downloads need auth checks at read time, not just at commit time

• 
  Gavin (Owner 67 Designs) (@67Designs) reported 52 seconds ago

  @DumbMoneyCapitl That could be argued, sure. But it misses the bigger picture. The real issue isn’t whether Jim and SCS have a working Dropbox—they clearly do. The problem is that VC funds are desperately hunting for places to deploy all their capital, and businesses like this simply can’t deliver the returns those funds require because of their heavy capex profile. It’s a classic square peg in a round hole from a funding and returns standpoint.

• 
  Windows Latest (@WindowsLatest) reported 3 minutes ago

  Windows 11 June 2026 update, which was supposed to make PCs faster, is crashing some PCs with BSODs, breaking OneDrive integration in File Explorer and custom folder icons, and causing other problems. We're seeing reports that Windows 11 KB5094126 is causing boot failures on some PCs, mostly HP enterprise hardware. The worst reports involve BitLocker recovery loops, Black Screen of Death/BSOD failures, Secure Boot signature errors, and error 0xc0430001. Affected models appear to include HP EliteBook 840 G10, HP ProBook 460 G11, HP Engage One Pro G2 AiO POS, HP ZBook, and some Dell Precision systems. The likely trigger is Secure Boot certificate handling + EFI partition space. On older images with a 100MB EFI partition, Windows may fail to update Boot Manager because there isn’t enough space, especially on HP systems where firmware recovery files can bloat EFI. There are also File Explorer cloud integration issues. OneDrive, and in some cases Dropbox or iCloud Drive, may stop opening from the sidebar/tray shortcut after KB5094126. Microsoft also confirms desktop.ini hardening can break custom folder icons or localized folder names from untrusted sources. KB5094126 is important, as it fixes 200+ security bugs, but be careful, as it could cause havoc on some PCs.

• 
  Raziel (@tryraziel) reported 7 minutes ago

  Drew Houston got rejected by 76 VCs before Dropbox became worth $12B. But the rejections weren't random — they revealed exactly what he needed to fix. 2007: Drew builds a file-syncing prototype. VCs say "there are already 20 companies doing this" and "users won't pay for storage." He realizes he's pitching the wrong thing. Storage isn't the product — seamless sync is. 2008: He creates a 4-minute demo video showing Dropbox "magically" syncing files across devices. No technical jargon. Just the experience. The video gets 75,000 signups overnight from a waiting list that didn't exist yet. Same product. Same founder. Completely different story. Key insight: Drew stopped explaining how Dropbox worked and started showing why people needed it. → Before: "We use block-level file synchronization across distributed systems" → After: "Your files, everywhere you need them" When he finally raised $1.2M from Sequoia, it wasn't because he built better technology. It was because he learned to sell the outcome, not the process. The rejections taught him something no accelerator could: how to position a technical product for mass adoption. What's the difference between how you explain your product internally versus how customers actually experience it?

• 
  Pixelhop (@pixelhopio) reported 7 minutes ago

  Notion is a walled garden where external AI agents go to die. Don't get me wrong: we've been huge Notion fans for years. Our entire company lived there: dashboards, notes, projects, our collective brain. It was perfect for humans, but then the Agent Era hit and everything changed. We now work with coding agents like Claude Code every single day, and that is where the friction started. Trying to get external agents to talk to proprietary blocks via a slow API is a total nightmare. The rate limits are painful and the structure is just too rigid for an agent to be efficient. We needed that polished Notion feel without the proprietary bloat holding our agents back. So we built Treehouse: a tool that is essentially Notion meets Dropbox. Treehouse is a web-based viewer for a local folder on your computer. The magic is that the folder is automatically synced across your whole team, kind of like a shared drive with a beautiful face. There is no proprietary database: just your files on your disk, exactly where they belong. Because it is just a folder, your AI agents can talk to it directly at lightning speed. No API rate limits or slow responses. I can ask an agent in my terminal to build an HTML page locally and have it render for the team instantly. Reclaiming your data doesn't mean sacrificing aesthetics. We built in advanced theming and custom CSS support: you can even have your agent rebrand your entire workspace for you. Notion was built for humans. In an AI world, we need high-speed playgrounds, not walled gardens. We are planning to open source Treehouse soon. If you want to reclaim your data, let us know! We wrote a blog post about it below 👇

• 
  MacroWire (@MacroWire_US) reported 10 minutes ago

  Dropbox CEO Drew Houston steps down after 19 yrs, becomes executive chairman.

• 
  Orewin1990.bsky.social (@Yoshiwi2) reported 11 minutes ago

  Okay, I think I've settled for an idea. I'll probably create an Dropbox account and upload all NSFW stuff there. Everyone who's interested in getting a link, once it's there, drop an comment down here. Won't be free tho. Around 10ish € a month

• 
  Harshita Renee (@harshitaxmars) reported 14 minutes ago

  Despite me having proven him wrong about the exact requirement table issue he pinned on me as a “it’s her problem, shut her up” (Dropbox has the scoresheet proving I was not out of line, they were), I don’t think he can ever be wrong. That is just technical error on his part.

• 
  Boots (@2YOOandBoots) reported 17 minutes ago

  @twicezulight @chuuize @tsun1verse Skajdkskak ***** is u seriously that slow? U sent me like 10 versions on Dropbox I had u do all the hard work

• 
  Justin Reinhart 📯📯 (@justinreinhart) reported 23 minutes ago

  @DropboxSupport Turns out it wasn't normal. Forcing a Rebuild inside of Windows Indexing Options was the fix. Windows Issue. Resolved for now.

• 
  Jody (@Jody28391214234) reported 24 minutes ago

  @sarahadams @BenghaziAttacks @BentonDave28405 Same with me Sarah - running into trouble trying just to get the report from DropBox. Help.

• 
  Rebecca Diamond (@rebeccardiamond) reported 25 minutes ago

  @p_ganong I’ve had this problem too. When I’m editing with Claude, edit manually directly in the .tex file locally on your machine through overleaf-Dropbox sync. Then you and Claude are both working locally.

• 
  Bunnie Maiiii (@imbunniemai) reported 30 minutes ago

  @JohnRai21044566 Ill!!! since Fansly having problem I can not post throu phone atm. I’ll have to get all those files to Dropbox then post on Fansly. This set will be posted in 2 days 😭😭 sorryyyy baby Im bit busy but I’ll try post as soon as I cannnn

• 
  bayleigh | HEARD BABYLON 💙 (@eternalwarnings) reported 30 minutes ago

  sorry it's boofed quality my Dropbox account was not working so I had to ss for the time being

• 
  J. (@munchivelo) reported 31 minutes ago

  track back to just over a year to now. i'd built an automated ecommerce flow that took a whole store end to end. seo would research trends, products, and map those into .js scripts which would launch prompts that read those research files. that would feed an image gen prompt which created designs, set to specific standard. i'd generate them, and then ANOTHER prompt, would check the images, score them with a criteria, and either move them to an accepted folder, or move them to an archive folder. the accepted folders, would automatically fire a script which would open photoshop, map the image to smart layers, in a 'product shot' template i'd made, and then export all of the final product shots to another folder, and then exported the flat designs which would be used for the products. another script took the product images, did visual lookups, generated all product descriptions, renamed the images and generated the seo text. it ran optimizations locally via a jpegoptim and oxipng script. it then uploaded them to dropbox, and via API, would generate a dropbox link map. i had one barebones csv template, which i'd run a ps1 script through to map json files into the csv rows, and insert the dropbox link map. all my images, links, followed the exact same slugs, so it turned 2 hours of manual work into a 5 second bulk rename and insert. it then converted that csv into json, which then itself converted that json into ld-json for product rich listings. ai would write the product description based on a dataseo keywords, and googletrends json file that would run on every product type. collecting keywords for that specific product. it also formed it around brand profiles, copy guides and other things. this was sonnet 3 days, GPT 4.0 days, and it STILL wrote great copy when it had the right guidance. in the .js file, i'd replace all em dashes with a hyphen if they ever appeared. i built a custom product uploader, built my own php plugin which synced to local .js files and connected via rest. it was (and still is) one of the best wc product uploaders that exist, as it completely resets filterlookups only for that product, and is lightning fast because i upload it directly into woocommerce rows from json. no importers, no wordpress malarkey, or WC rest needed. it was 50x faster than wc's own CSV import. the images would be uploaded via ftp, and then on detection, would sync those to the media library, and i'd upload the image meta from the seo run, so they all had captions/alt text etc. it took what would be 3-5 hours of manual work per product, and congested it into a 2 minute image to fully live product system. after that, i'd export sales data, the ai was constantly learning, sales data feeding back to files, which would then teach the ai what products work, what doesn't. what copy worked, what copy didn't. that would then flow back into the original source files which told the ai what images to gen and what products to launch. all of it was local on my pc. i wasn't selling an saas. it was just something that worked for my very particular setup. the thing about it is; i built that mostly with GPT 4.0 and a little bit of 3.5! mostly copy and pasting code manually from the chats in chatGPT. all the plugins, the php, everything. then some of it got improved inside vscode back on the old original copilot plans, when $10 used to last you an entire month of none stop coding. this was before n8n, before agents were even a thing. all of that I built very specifically for myself, local, syncing folder to folder, json file to json file. python scripts watching files, and .ps1 files that would follow up with other .ps1 files, which launched .js files which contained prompts for AI, and hitting the openAI API's whenever I needed the AI layer. eventually i built a terminal tool, which would allow me to run the scripts from the terminal, and i'd manually type in the slugs for which products i wanted processed. all files would sit in specific folders, and scripts would do the rest. i was so excited about that, giving my terminal app a shortcut icon and putting it onto my taskbar. that was a year ago. fast forward to now. the game has changed so much. ANYTHING and i mean anything is possible now. people 'new' to codex, and CC etc don't know how good they have it. but i've had this ******* idea for so long, to build a fully automated, self learning ecom business, that launches products end to end based on it's own research, writing, and growth, but the complexity of it previously , and being busy with life, it never got finalized. the secret is i sync it via etsy too, but they're API keys take FOREVER to aquire, but built my own etsy system, product uploader, which runs across 7 different stores. however, now, i've finally been building the replacement for it. i'll be able to run that exact same system, except this time through a full app, with a canvas, and agent systems instead of .ps1 scripts. not to say i won't run scripts; they're an integral part of any automated workflow, but now it has superpowers, and it can do so so so much more. all the ideas I wanted to do, automated, fully, end to end. not only that, but i moved away from woocommerce entirely. instead i just built my own website builder, which is also fully automated end to end. my brand profiles, my artwork system? i'm still using those, just for more things. now i can launch 50 brands just like it, running the same system, all in about 5 minutes. whether it's saas, local service, or online ecom. i also built an ai automated ad builder. it takes my brands images, or generates images. i've got background removers, and full skills and agents which fully generate the ads for me. it mixes all that into seedance videos, and posts in logos etc. now i take those image/videos, and build instagram, tiktok, facebook vids, generate descriptions, and upload them automatically. it has an every growing library to source from, templates to use, and the system derives right with the websites, so all themes/styles match precisely to the brand. this is why it's so great building for yourself. the amount of reusability you get with it, the fact it's free forever, can never be beaten. none of these saas companies get it. and they're heading in the wrong direction. we could already DO half of what these companies are doing. my own personal SEO system, which i built for my automated web builder, is already 10x better than any yoast, rankmath etc. i skip expensive ahrefs, semrush, and just rebuild their services myself, using API, which is 100x cheaper. except this time it FEEDS my system, and i don't need to lay a finger on it. nobody cares about these little one off apps that won't exist in a year. they're either failing to see the future, or they're hoping for an early exit before they know the dominos start falling. people will want PRIVATE systems. all speaking to each other. not 1200 integrations and 1200 invoices to send to, that don't even have a ******* brain. i'm not selling anything yet. but if you're interested in seeing how i think about automation, then stay a while and listen. the tool i'm building will absolutely help you too. but i'll be honest. i'm actually quite scared to release it, solely down to how powerful it is. not many people do it like i do, and i'm finally on here to tell the world.

• 
  Informed Choice 🇦🇺🇺🇸🇮🇱 (@DoreyMeryl67438) reported 32 minutes ago

  @DropboxSupport I have been trying to contact support unsuccessfully. It seems that my account has been deactivated by accident when another account linked to it was cancelled. I would love to hear back on how to fix this issue. My account was recently renewed so should be there. Thanks

• 
  Siddiqui Qamar ֎ (@siddqamar_ai) reported 34 minutes ago

  "it's just a wrapper" 😑 might be one of the laziest criticism in tech! users don't care whether you built the infrastructure. they care whether the product solves their problem. dropbox didn't invent storage. it made storage effortless. turns out making existing technology usable is a lot more valuable than many founders want to admit.

• 
  ScarcityMan (@ScarcityMan) reported 37 minutes ago

  @balkanhodl @hodlonaut Even worse than that. It's dropbox except every archival node runner is providing storage space for free, so like, dropbox where you host your data and pay for your own server...

• 
  Blackbox RMS (@blackboxrms) reported 39 minutes ago

  Running a record label in 2026 is pure chaos: spreadsheets, Dropbox, endless emails. We built Blackbox RMS to fix it. One desktop app for releases, artists, contracts, promo & royalties. Built by a label, for labels. Link in bio. What's your biggest headache? 👇

• 
  Igor Trunin (@igortr_) reported 39 minutes ago

  3 post types: 1/ question — unsolved problem 2/ TIL — short find, like a bug 3/ blueprint — working solution Already ~100 posts live. Most are TILs. Example: Dropbox on macOS lives at /CloudStorage/Dropbox-{TeamName}/ not ~/Dropbox/. small but genuinely useful

• 
  Shubh (@TheSuperEng) reported 41 minutes ago

  For the past months, tech layoffs have tormented the internet. I studied the biggest layoffs and found the major reasons. Let's look at the layoffs first: 1. Meta: 11,000+ employees / 13% Meta admitted it overestimated post-Covid growth. Revenue slowed, costs were high, and the company moved toward becoming leaner. 2. Google: 12,000 employees / around 6% Google said it had hired for a different economic reality and needed to refocus resources toward its biggest priorities, especially AI. 3. Microsoft: 10,000 employees / less than 5% Microsoft said customers were optimizing digital spending after the pandemic boom, while the company shifted investment toward strategic areas like AI. 4. Amazon: around 30,000 roles / nearly 10% Amazon cut corporate jobs to reduce bureaucracy, improve efficiency, and restructure around AI and faster decision-making. 5. Salesforce: 10% of workforce Salesforce admitted it hired too aggressively during the pandemic and had to resize after customer spending slowed. 6. Spotify: 17% of workforce Spotify said growth had slowed, capital had become expensive, and the company needed to become more efficient after years of heavy investment. 7. Twitter/X: Around 3,700 employees / nearly 50% After Elon Musk’s takeover, Twitter cut roughly half its workforce to slash costs after a massive drop in ad revenue. 8. Snap — 20% of workforce Snap cut jobs after revenue growth slowed sharply. It also shut down non-core projects like games, Originals, and the Pixy drone. 9. Intel: 15,000 roles / around 15% Intel cut jobs because costs were too high, margins were weak, and the company needed a $10B cost-saving plan to stay competitive. 10. Dropbox: 528 employees / 20% Dropbox said demand had softened, the org had too many layers, and it needed to shift focus toward newer growth areas, like AI products. All these layoffs were majorly because of: 1. pandemic overhiring 2. slower revenue growth 3. higher interest rates 4. pressure to improve margins 5. companies cutting management layers 6. money shifting toward AI infrastructure This is majorly conflicting with the idea that AI automation is taking everyone's job. There is absolutely no evidence that AI has caused massive layoffs because of "automation."

• 
  Elias Al (@iam_elias1) reported 44 minutes ago

  8/ The settings on your own devices that are silently eating bandwidth. Even with a great router, fast DNS, and honest ISP speeds, your devices may be consuming bandwidth you didn't authorize. Common culprits: On your phone: 1. iCloud/Google Photos backup set to sync constantly (not just on Wi-Fi) 2. App updates downloading in the background 3. "Wi-Fi Assist" on iPhone (silently switches to cellular and back, disrupting connections) On your laptop: 1. Cloud sync services (Dropbox, OneDrive, Google Drive) uploading constantly 2. Windows/macOS pushing system updates during peak hours 3. Browser tabs running in background consuming bandwidth with auto-refresh On your smart TV: 4. Firmware updates downloading during prime streaming time 5. Multiple streaming apps running in background 6. ACR (Automatic Content Recognition) sending screenshots to servers every 15-60 seconds On IoT devices: 1. Smart cameras uploading video 24/7 2. Smart speakers maintaining constant server connections 3. Smart home hubs polling every device every few seconds She audited every device on her network. Twelve devices were consuming bandwidth she didn't know about. Three of them were using more data than her actual streaming.

• 
  BadUncle (@BadUncleX) reported 50 minutes ago

  @mitsuhiko Similarly, I still use the old version before 7. They try to force you to bind to their server-dependent version. I prefer to use dropbox to synchronize.

• 
  Gergely Orosz (@GergelyOrosz) reported 51 minutes ago

  Well this is ironic: Ironic: been recommending a resume service built by an ex-Dropbox eng for years (a side project, but a good one.) Dev pivoted to building an AI Engineer - fine! But now resume site is down. Customers billed. Support nonexistent. AI made it... a lot worse!

• 
  Music, Film & RE Investments (@investandcreate) reported 52 minutes ago

  @0xajka @Dropbox What’s your problem? @dropbox support is horrendous.

• 
  Jozef Maxted (@jozefmaxted) reported 56 minutes ago

  terrible rate limits, and errors when your AI of choice hits its head up against their overcomplicated block API. All problems you don't have if you knowledge base is just files! Thats why we've started building Treehouse, its basically Notion + Dropbox combined with loads ...

• 
  Startup Archive (@StartupArchive_) reported 56 minutes ago

  Dropbox founder Drew Houston on why distribution is more important than product LinkedIn founder Reid Hoffman wrote in his book Blitzscaling: "Many people in Silicon Valley like to focus on building products that are, in the famous words of the late Steve Jobs, "insanely great." Great products are certainly a positive, but the cold and unromantic fact is that a good product with great distribution will almost always beat a great product with poor distribution." Dropbox is a great example of this. As Dropbox founder & CEO Drew Houston explains, great distribution is ultimately how they beat out dozens of competitors with similar product offerings. Drew believes that too many startups overlook the importance of great distribution. Dropbox had a great product, but it succeeded because of its great distribution. They used a combination of organic virality (users shared files with nonusers) and incentivized virality (Basic account holders get 500 MB of extra storage per user they refer; Pro account holders get 1 GB) to grow. Virality helped Dropbox double its 100,000 users at launch to 200,000 users just ten days later, then skyrocket to one million users just seven months after that. An important caveat though: if your distribution strategy focuses on virality, you have to make sure you solve retention first. Bringing new users in through the front door doesn't help you grow if they immediately turn around and leave. According to Drew, Dropbox discovered this truth the hard way, when activation rates revealed that only 40% of the people signing up were actually putting files in their Dropbox and linking them to their computers. As Drew partially explains in the clip, the early Dropbox team went on Craigslist and offered $40 to anyone who'd come in for a 30-minute usability test. They asked these people to go from a Dropbox e-mail invitation to sharing a file with another email address. Zero of the five people tested succeeded--they didn't even come close. This stunned the team. So they made a list of 80+ things in an Excel spreadsheet and sanded down all of the rough edges in the experience. They soon watched their activation rate climb and left the competition in the dust as they marched on to a $9+ billion market cap. Source: @ycombinator (Feb 2017)

• 
  Pelicart (@pelicartza) reported 58 minutes ago

  @lukey_stephens @_avdept real also - dropbox??? why would you pay $5 and not just set up an sftp server

• 
  brett goldstein (@thatguybg) reported 59 minutes ago

  clean but slow founder announcement video - lighting is really nice - music matches minimalist energy - glad to see the founder making this announcement but - waits WAYYY too long (til 1:24) to say what they're announcing. longest I've seen. - too much time on a problem everyone already gets - missed op animating visuals over hand gestures when explaining stuff - visuals way too small - captions are hard to read / too long - opening is a little awk - spenser sounds very nice when he says the first line, then drops the f bomb - script needs to be tightened up a ton - end kinda trails off and no CTA lots of people try this "breaking the third wall" opener where you show some authentic conversation preparing for a take, but a lot of folks mess up trying to fake it. dropbox had a bad one and this is similar. length is the killer with this. at 25k impressions, I'd be surprised if more than 100 people actually watched through to when he actually says what the product is. think this could have been a 5/5 if it was shorter, more to the point, and a really good animator worked with the script to animate things around spenser as he spoke.

• 
  Adrien Matray (@AdrienMatray) reported 59 minutes ago

  The trap: when ~/.claude/ is in Dropbox, it often seems to work. No error message. Sometimes your preferences load, sometimes they do not. The symptom is silent quality drops you cannot trace. Not a visible failure. That is why people miss it.