Dropbox down? Current status and problems

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

• Errors (44%)
• Website Down (33%)
• Sign in (22%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

City	Problem Type	Report Time
Alpharetta	Sign in	27 days ago
Shreveport	Sign in	1 month ago
Lima	Errors	2 months ago
Regensburg	Website Down	2 months ago
Alcobendas	Website Down	2 months ago
Belém	Errors	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  dread & circuses 🕸 (@historivist) reported 1 minute ago

  @LisaRickey That was what I thought at first, so I contacted Dropbox and they said the service doesn't compress images. The uploader tried email and had the same problem. The files are massive but the resolution low. It is wilddd

• 
  Cabel (@cabel) reported 7 minutes ago

  @jessiechar This hit one of us yesterday and I think it's a Dropbox problem. If you right click and "Make available offline" first, does it make a difference?!

• 
  Michael (@dfwguy00) reported 8 minutes ago

  @DropboxSupport @TrueCrimeTroy Its down for me in Texas

• 
  Hunter Biden’s Life Coach (@Dave_AllRighty) reported 10 minutes ago

  @DropboxSupport Is Dropbox having problems? Have 2 small files stuck syncing, restarted, still stuck. All other apps working fine.

• 
  sam adam (@real_sam_adam) reported 12 minutes ago

  @Dropbox you think its nothing? You think you can treat peoples data as if its irrelevant? Seriously, dont bring out updates that dont work. You deserve to close down - this is a trust issue. ******* dont trust you any more. Plenty more companies out there - you idiots.

• 
  Alberto Mangia (@AlbyMan94) reported 14 minutes ago

  @_megrocks After the payment, Dropbox shows an error, I've >2Gb of space, what's the problem?

• 
  sam adam (@real_sam_adam) reported 14 minutes ago

  @Dropbox your mac implementation is broken and all the users who relied on it are now totally shafted. You can add folders which are not synced. You can change files which are not synced. You ****** up big style. What a disaster.

• 
  Ali | Webflow Developer (@AliSaeeed_) reported 17 minutes ago

  @locaseco Nice! I have it hosted on Vimeo but it’s still poor quality. Also had it from Dropbox. Slightly better but too slow. What would you recommend Luke 🤔

• 
  Beka Miller (@BekaXDBot) reported 18 minutes ago

  Dropbox and kind of my day off cleaning or, I used to fix it, especially just downloading a big passion for the bathroom

• 
  George Middlebrooks (@gmiddleb) reported 19 minutes ago

  After I did so this morning, my files in Nova no longer automatically mark for publishing to server after I save changes. I can manually mark / publish, but that's not fun, obvs. I tested this on my other Mac, on which I hadn't yet upgraded Dropbox, and publishing behaves ok…

• 
  Caroline Lending (@CarolineLending) reported 20 minutes ago

  Dropbox is down for us in Houston. We are unable to synch our files across computers.

• 
  Steve Hostetler (@SChostetler) reported 20 minutes ago

  I canceled a dropbox subscription last year, but was just billed $127 to renew it. I submitted a help ticket, and they told me to login to the admin portal. I no longer have that option. The account has been downgraded. What now @DropboxSupport?

• 
  Girish Venkatachalam (@girish1729) reported 21 minutes ago

  Peer to peer network achitectures like Bit torrent also uses client server sockets but each endpoint serves as both. Client so some, server for some. Nearly every application you use today like - imgur - cloudinary - dropbox uses sockets at some level.

• 
  Cindy Nash (@cindy_nash13) reported 22 minutes ago

  @DropboxSupport @dfwguy00 It's also down for me in the Twin Cities. The app won't sync, and I can't access via the web.

• 
  George Bartlett (@gbartletr) reported 26 minutes ago

  @modic123 Growth now down to 25% YOY (now trades like a Dropbox or a Box and not a Snowflake or Datadog on revenue multiple), breakeven barely, AWS forked Elasticsearch in 2021 which has been tough etc. It's really that valley of death where growth below 30% gets pummeled in public markets

• 
  David Wood (@davidjwood) reported 27 minutes ago

  @geofftech I can do this with my Sony cameras - FTP to a server on my phone, sync app on the phone to transfer the files to Dropbox.

• 
  Dropbox Support (@DropboxSupport) reported 29 minutes ago

  @nicksummy Hi Nick, we’re sorry to hear you’re having the same issue. If you’re seeing an error message, when trying to access the Dropbox website, feel free to send us a screenshot, and we’ll have a look. Thanks!

• 
  Nick Summy (@nicksummy) reported 30 minutes ago

  @TrueCrimeTroy @Dropbox @DropboxSupport Down for me on Mediacom in Iowa. Not sure about the app but the website is unreachable.

• 
  Anthony Giorgio 🦣 mas.to/@agiorgio (@a_giorgio) reported 37 minutes ago

  By the time the replacement came in the mail, IT had figured out the issue – and it was completely avoidable. As it turned out, every time Bemiller accepted the pop-up, it gave Dropbox permission to back up everything on to the computer’s disk.

• 
  Jessie Char (@jessiechar) reported 38 minutes ago

  Does anyone have issues opening old Keynote files? I'm trying to work with some old conference decks and they "can't be opened right now" because "keynote can't read the file"... they've just been sitting dormant in my Dropbox, seems insane that the app won't open them?

• 
  Farmerlucas (@Farmerlucas_) reported 39 minutes ago

  @AlboGravity Different browser didn’t work unfortunately, I think I have found a work around otherwise I’ll try Dropbox. Two files 14 GB each. Had sent 5 videos to him before at the same size with no issues so unsure why this became one all of a sudden

• 
  Black Jesus (Caleb) (@Black_JesusFTW) reported 39 minutes ago

  @siptherealist @DannyMinick @DailyLoud That's been an ongoing issue. However some websites monitor uploads like Google, Yahoo, Amazon, Dropbox etc then they scan for CSAM material and if it raises the red flag they send that **** right to the feds without hesitation. However the best way to get it off report it

• 
  Lisa (@AnioftheLight) reported 40 minutes ago

  Having issues with Dropbox since yesterday, like syncing. Tried to uninstall and reinstall, but I can't even access the main Dropbox site to re-download the pc app :(

• 
  कपिश 🇮🇳 (@popoye_punches) reported 41 minutes ago

  @MumukshuSavitri @mtaibbi Didi kaise khul raha hai yeah btao. I downloaded dropbox but link broken dikha rha hai ?

• 
  Annabel Smith (@smithecology) reported 45 minutes ago

  @firstdogonmoon @PostingGeneral I'm a mac user and use onedrive for work; it works well on mac and I've never had issues. For personal things, I use dropbox - it doesn't do weird things to me and leaves me alone, but I've turned off notifications. I wanted to use icloud but they didn't accept annual payments.

• 
  Asian Iq (@rathor_faraz) reported 45 minutes ago

  @DropboxSupport I need help with my Dropbox account my issue is that the email which I initially used to sign up many years ago has now been deactivated so is there a way for me to update my email thanks a-lot.

• 
  Patrick Fuller (@DIGLegal) reported 48 minutes ago

  @GregorMacdonald @DropboxSupport @Dropbox Just happy to help. It drove me nuts. As an aside - after trying Mega before figuring out the Dropbox fix, I came away really impressed. It’s worth a look.

• 
  Alex Garlick (@garlicksauce) reported 54 minutes ago

  Dropbox for OS X is so broken.

• 
  Steve Conte (@SteveConteNYC) reported 55 minutes ago

  Hey @DropboxSupport - your app is THE WORST!!! i did a free trial and it will not allow me to cancel, it sends me round & round making it impossible! What kind of scam is this?? It makes me create a new password just to cancel then has me sing up again to sign in to cancel!!

• 
  Lisa Rickey (@LisaRickey) reported 56 minutes ago

  @historivist I have used that scanner, so I'm fairly sure it *can* achieve that. I wonder if the problem is in the delivery system? Maybe Dropbox is converting them somehow? Any other options you could try? Google Drive? Flash drive (mailed of course sigh). Ugh so frustrating! My condolences