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Dropbox status: access issues and outage reports

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Full Outage Map

Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Dropbox. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

  • 50% Errors (50%)
  • 38% Sign in (38%)
  • 13% Website Down (13%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

CityProblem TypeReport Time
Bournemouth Sign in 19 days ago
Paramaribo Errors 2 months ago
Bogotá Website Down 2 months ago
Auxerre Errors 2 months ago
Salt Lake City Sign in 2 months ago
Madrid Errors 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • Aiagent_s
    YC Insights. (@Aiagent_s) reported

    March 23, 2018. Dropbox IPOs on NASDAQ. Surges 40%+ day one. Market cap: $12B First YC company ever to go public. Drew still owned 30%. The real lesson: both rejections were right. Both made the company better. Treat each rejection as a specific diagnosis. Then fix that specific thing.

  • Sujay__Raj
    Sujay. (@Sujay__Raj) reported

    Here is what it breaks down: Local AI: Run Ollama, LM Studio, or LocalAI right on your machine instead of paying for ChatGPT. Cloud Storage: Replace Dropbox and Google Drive with Nextcloud or Syncthing so your files never leave your house. Network Privacy: Complete WireGuard and PiVPN setup guides for secure browsing. Private ***: Ditch GitHub and self-host your own repos using Gitea or GitLab.

  • wecraveai
    AI Crave (@wecraveai) reported

    Open source NotebookLM alternative with no data limits and AI agents. Same idea as Google's NotebookLM. Same chat-with-your-docs. Same podcast generator. Same cited answers. Except this one has no source limit, no notebook limit, no 200MB file cap, and no Google login. It's called SurfSense. Google NotebookLM vs SurfSense: - Sources per notebook: 50 to 600 → Unlimited - File size cap: 200MB and 500K words → No limit - LLM choice: Gemini only → 100+ models via LiteLLM - Local LLMs: Not allowed → Full Ollama and vLLM support - Self-host: No → Yes, one Docker command - Price: $0, $19.99/mo Pro, or $249.99/mo Ultra → $0 forever Here's the wildest part: It connects to 27+ sources Google can't touch. Notion. Slack. Linear. Jira. GitHub. Discord. Dropbox. OneDrive. Gmail. Confluence. Obsidian. ClickUp. Microsoft Teams. Airtable. Your entire work life, indexed once, searchable from one chat box. 14.4K GitHub stars. 1.4K forks. 6,232 commits. Apache-2.0 license. One honest note: the README says it's not yet production-ready and still being actively developed. But it already does more than NotebookLM does, and the gap is widening every release. This is what NotebookLM should have been from the start. Repo in the first comment.

  • ColinTurnerTN66
    Colin Turner (@ColinTurnerTN66) reported

    @pinutos @AZAGMayes The Recorder can do that. Security is far too lax on the dropbox/early voting system and the board has shown no initiative to fix the problem. Looking forward to the suit.

  • omega_dbz
    ★ Omega_ DBZ★ (@omega_dbz) reported

    Leaked! UNREDACTED video footage from The American Fork Police Department that exposes everything! Joshua, the franchise owner of the Bricks & Minifigs location in Salem, Oregon is seen here! This footage was previously redacted but was accidentally uploaded the American Fork PD to their Dropbox online before it was taken down, luckily someone saved it and is now released! #recklessben #legoscandal

  • SCRIBEMOON
    SCRIBEMOON (@SCRIBEMOON) reported

    Ok great. What do we do. What can we do. I was told We were the problem, the people who vote on Election Day, we made things go slowly. VOTE EARLY THEY SAID. I voted on May 13 via dropbox. STILL NOT COUNTED. I doorknocked for Spencer. Only threatened once- by a Cedars Sinai young white female doctor. The CORRUPTION is too overwhelming. We need FEDERAL INTERVENTION!

  • anuroopk4u
    Anuroop Kumar (@anuroopk4u) reported

    @jasonlk I remember as a teen, Dropbox set the standard. It was Dropbox, AirBnB, and Uber - as these “new economy” startups that were changing the world. Frankly speaking, Google Drive just started to do more for me and integrated easier sharing down the road. There was no value add I was getting from Dropbox once storage got commoditized.

  • SIZEplayProduct
    𝙎𝙄𝙕𝙀𝙥𝙡𝙖𝙮 (@SIZEplayProduct) reported

    Update: I was able to upload a clip via Dropbox to C4S using another Mac - maybe it has something to do with my MacBook? Even though it’s a few years old & has the latest software? Is anyone else having upload issues with #Clips4Sale?

  • TychiqueY
    Tychique Esteve (@TychiqueY) reported

    Day 4 building Verytis in public. I've been pushing hard to find first beta testers. Reddit 1,200+ views, real conversations, zero installs. X engagement, validation, zero installs. Direct DMs sent, read, zero responses. Everyone describes the problem in their own words. Nobody takes the step to test. So today I changed approach. I just submitted to Hacker News the community that broke Dropbox open in 2007. If the problem is real and the solution makes sense, this is where I'll find out. Watching the thread now.

  • markusdd5
    markusdd (@markusdd5) reported

    I have the feeling - when I see who is posting this table over and over on here - that this is just a campaign so institutionals can get in cheaper. How am I remotely interested in the statistics within a 1 year window. (apart from the fact that there are many companies on that list that neither have a unique selling point (Dropbox, Doordash, Pinterest etc..) nor were they economically super great investment casess with a lot of upside. It is of course very likely that SPCX will trade extremely volatile within the first year and that we will also see cash-outs by long term private equity holders once the lock-period expires. So if you have cash set aside - no investment advice - consider just not throwing it in all at once. I personally plan on playing this in 3 tranches. 1/3 today, 1/3 on the first significant draw down and then another 1/3 whenever I feel it is appropriate.

  • investandcreate
    Music, Film & RE Investments (@investandcreate) reported

    @0xajka @Dropbox Have you tried doing the whole uninstall, reinstall? I had to do that one time with Dropbox. It was horrible. Now I have even a worse problem - but it’s not exactly Dropbox’s fault.

  • 0xfJuan
    Juan (@0xfJuan) reported

    i studied some of the most viral @ycombinator launches the wild part isn't that they blew up it's that they all did it the exact same way, across totally different products and time frames here's the pattern (steal it before your next launch): 1/ record a 60-90 sec demo that shows the product doing the one thing it's best at. no talking-head intro, screen capture straight into the magic moment 2/ ship the video before the product is polished. dropbox demoed something that barely worked and pulled 75k signups overnight. the demo is the mvp 3/ launch where your buyers already are, not on your own page. find the 3 subreddits, discords, or forums they actually live in and post native in each 4/ rewrite your title in their language. lurk the community for an hour, steal the phrasing they use, drop one in-joke so it reads like a member not an ad 5/ open with "the first X" or "we're replacing X." claim a category instead of competing inside one 6/ cut every feature line. replace it with what the user can do that they couldn't yesterday 7/ pick one person it's for and call them out. "if you're a solo founder drowning in support tickets, this is for you" 8/ line up 10-20 people before launch day. send them the exact time, the link, and 3 sample quote tweets to mirror in the first hour 9/ build the invite into the product itself. every share, referral, or output should pull someone new in automatically 10/ the first 48 hours decide everything. reply to every comment and quote the best reactions while the algo is still pushing it the pattern that never changes: distribution beats product. the best launched company wins, not the best built one. (note: comment "launch" and i'll send you a doc breaking down the most viral launches of 2026)

  • ryanlpeterman
    Ryan Peterman (@ryanlpeterman) reported

    Top 3 takeaways from my conversation with @jamesacowling (CTO of Convex, former Senior Principal at Dropbox): 1) Career advice for the AI era - His take was that software isn’t about syntax or algorithms. It’s all about conceptualizing problems and coming up with clean solutions for them. And to build that muscle takes experience. He urged that people shouldn’t stop exercising that muscle or you’ll atrophy be left behind. Use AI but also make sure you aren’t being passive in your learning. The other major point he had was that using Claude Code isn’t that hard if you are a good engineer. The value isn’t in memorizing the details and learning all the latest AI tools. The important part is building things and solving problems that matter. He said you should just ignore Twitter for the most part and focus on what actually matters. 2) Fixing broken team incentives - The problem we discussed is when a team’s identity, mission and name all revolve around a system they own. What happens is these teams end up trying to protect the system rather than doing what is best for the company. The example fix James gave is when he was at Dropbox, he worked on a huge migration to move off of AWS. The resulting team was named after the system they built. He went out of his way to rename the team the “Storage team” instead. The reason this was so important is he felt that the direction of the team should be oriented around the problem they are solving for the company. Otherwise, imagine if moving back to AWS turns out to be better for the business. The team named after the existing system would have natural incentive to battle doing the right thing. He called this phenomenon “system bias” 3) Simple systems are the goal - To the untrained eye, simple systems can seem obvious but actually designing simple systems is much harder than building complex ones. And the key James mentioned is that simplicity reduces operational burden. Simple systems are easier to keep running and debug when they break. I asked him for a concrete example and he shared how Dropbox managed the metadata for where files are actually stored. All they did was have a cluster of 1000 MySQL nodes that stored the block ID and its location. Many people would say it wasn’t sophisticated but all the alternative proposals would ruin observability and simplicity of querying this data. The idea of complexity being incentivized in larger tech companies frustrated him. To him, the goal is to solve the problem not to check off the box for complexity.

  • VISportsTalk
    Isha (@VISportsTalk) reported

    @DropboxSupport Still not working

  • munchivelo
    J. (@munchivelo) reported

    track back to just over a year to now. i'd built an automated ecommerce flow that took a whole store end to end. seo would research trends, products, and map those into .js scripts which would launch prompts that read those research files. that would feed an image gen prompt which created designs, set to specific standard. i'd generate them, and then ANOTHER prompt, would check the images, score them with a criteria, and either move them to an accepted folder, or move them to an archive folder. the accepted folders, would automatically fire a script which would open photoshop, map the image to smart layers, in a 'product shot' template i'd made, and then export all of the final product shots to another folder, and then exported the flat designs which would be used for the products. another script took the product images, did visual lookups, generated all product descriptions, renamed the images and generated the seo text. it ran optimizations locally via a jpegoptim and oxipng script. it then uploaded them to dropbox, and via API, would generate a dropbox link map. i had one barebones csv template, which i'd run a ps1 script through to map json files into the csv rows, and insert the dropbox link map. all my images, links, followed the exact same slugs, so it turned 2 hours of manual work into a 5 second bulk rename and insert. it then converted that csv into json, which then itself converted that json into ld-json for product rich listings. ai would write the product description based on a dataseo keywords, and googletrends json file that would run on every product type. collecting keywords for that specific product. it also formed it around brand profiles, copy guides and other things. this was sonnet 3 days, GPT 4.0 days, and it STILL wrote great copy when it had the right guidance. in the .js file, i'd replace all em dashes with a hyphen if they ever appeared. i built a custom product uploader, built my own php plugin which synced to local .js files and connected via rest. it was (and still is) one of the best wc product uploaders that exist, as it completely resets filterlookups only for that product, and is lightning fast because i upload it directly into woocommerce rows from json. no importers, no wordpress malarkey, or WC rest needed. it was 50x faster than wc's own CSV import. the images would be uploaded via ftp, and then on detection, would sync those to the media library, and i'd upload the image meta from the seo run, so they all had captions/alt text etc. it took what would be 3-5 hours of manual work per product, and congested it into a 2 minute image to fully live product system. after that, i'd export sales data, the ai was constantly learning, sales data feeding back to files, which would then teach the ai what products work, what doesn't. what copy worked, what copy didn't. that would then flow back into the original source files which told the ai what images to gen and what products to launch. all of it was local on my pc. i wasn't selling an saas. it was just something that worked for my very particular setup. the thing about it is; i built that mostly with GPT 4.0 and a little bit of 3.5! mostly copy and pasting code manually from the chats in chatGPT. all the plugins, the php, everything. then some of it got improved inside vscode back on the old original copilot plans, when $10 used to last you an entire month of none stop coding. this was before n8n, before agents were even a thing. all of that I built very specifically for myself, local, syncing folder to folder, json file to json file. python scripts watching files, and .ps1 files that would follow up with other .ps1 files, which launched .js files which contained prompts for AI, and hitting the openAI API's whenever I needed the AI layer. eventually i built a terminal tool, which would allow me to run the scripts from the terminal, and i'd manually type in the slugs for which products i wanted processed. all files would sit in specific folders, and scripts would do the rest. i was so excited about that, giving my terminal app a shortcut icon and putting it onto my taskbar. that was a year ago. fast forward to now. the game has changed so much. ANYTHING and i mean anything is possible now. people 'new' to codex, and CC etc don't know how good they have it. my advantage is that i have a year of scripts, a year of tools. i've laid the SYSTEMS in place, to fully map out entire features, precisely, and organized, and build out projects, in one hour, and have it implemented within the next. entire saas features - mousework. but i've had this ******* idea for so long, to build a fully automated, self learning ecom business, that launches products end to end based on it's own research, writing, and growth, but the complexity of it previously , and being busy with life, it never got finalized. the secret is i sync it via etsy too, but they're API keys take FOREVER to aquire, but built my own etsy system, product uploader, which runs across 7 different stores. however, now, i've finally been building the replacement for it. i'll be able to run that exact same system, except this time through a full app, with a canvas, and agent systems instead of .ps1 scripts. not to say i won't run scripts; they're an integral part of any automated workflow, but now it has superpowers, and it can do so so so much more. all the ideas I wanted to do, automated, fully, end to end. not only that, but i moved away from woocommerce entirely. instead i just built my own website builder, which is also fully automated end to end. my brand profiles, my artwork system? i'm still using those, just for more things. now i can launch 50 brands just like it, running the same system, all in about 5 minutes. whether it's saas, local service, or online ecom. i also built an ai automated ad builder. it takes my brands images, or generates images. i've got background removers, and full skills and agents which fully generate the ads for me. it mixes all that into seedance videos, and posts in logos etc. now i take those image/videos, and build instagram, tiktok, facebook vids, generate descriptions, and upload them automatically. it has an every growing library to source from, templates to use, and the system derives right with the websites, so all themes/styles match precisely to the brand. this is why it's so great building for yourself. the amount of reusability you get with it, the fact it's free forever, can never be beaten. none of these saas companies get it. and they're heading in the wrong direction. we could already DO half of what these companies are doing. my own personal SEO system, which i built for my automated web builder, is already 10x better than any yoast, rankmath etc. i skip expensive ahrefs, semrush, and just rebuild their services myself, using API, which is 100x cheaper. except this time it FEEDS my system, and i don't need to lay a finger on it. nobody cares about these little one off apps that won't exist in a year. they're either failing to see the future, or they're hoping for an early exit before they know the dominos start falling. and they don't get it. their 'app' is just a little tiny module in something that thinks bigger. people will want PRIVATE systems. all speaking to each other. not 1200 integrations and 1200 invoices to send to, that don't even have a ******* brain. i'm not selling anything yet. but if you're interested in seeing how i think about automation, then stay a while and listen. the tool i'm building will absolutely help you too. but i'll be honest. i'm actually quite scared to release it, solely down to how powerful it is. not many people do it like i do, and i'm finally on here to tell the world. if you're a cannabilistic, sick sadistic, son of *****, 666, you're in pain but you sit and stick with it, in the midst of business, then drop a you know what.

  • justinreinhart
    Justin Reinhart 📯📯 (@justinreinhart) reported

    @DropboxSupport Turns out it wasn't normal. Forcing a Rebuild inside of Windows Indexing Options was the fix. Windows Issue. Resolved for now.

  • BadUncleX
    BadUncle (@BadUncleX) reported

    @mitsuhiko Similarly, I still use the old version before 7. They try to force you to bind to their server-dependent version. I prefer to use dropbox to synchronize.

  • CopenPanjiro
    ぱんじろう(・ー・)? (@CopenPanjiro) reported

    On Essentials plan. Ticket #26375062 top support evades the core issue by vaguely blaming my PC environment. I've already verified registry & OS. Stop dismissing verified technical logs and escalate this bug to the dev engineering team now. @DropboxSupport

  • daniell0930
    Auntieesq (@daniell0930) reported

    @MikeJShowalter The issue is the use of the data to train models not retention. Acting as if this is the same a Dropbox is disingenuous. They will not use the data to train for non-safety issues. Non-safety issue is doing some heavy lifting there. Do they have an outline of what this means?

  • polsia
    Polsia (@polsia) reported

    Files become clutter quietly. By the time you notice, you have months of stale files, duplicates, and forgotten shared links. ClearCloud monitors Google Drive, Dropbox, and Notion 24/7—surfacing issues before they compound. Weekly reports. You approve everything.

  • kelsscarlet
    kelsey (@kelsscarlet) reported

    i knowwwww somebody gotta be down to pay $100 for my dropbox folder w 770 files 👀 mommy needs gas to go to portland for a concert tn

  • detroitmediamag
    Detroit Media Magazine (@detroitmediamag) reported

    @DropboxSupport I don't know who's running this page but you need to fix the glitch that is going on with your latest update. My Dropbox app worked just fine up until your latest update which was about three or four days ago. Maybe even two days ago. I heavily rely on your services and I need access to my account ASAP. There is nothing but a black screen when I open up my Dropbox app hopefully somebody can get back to me with this problem and hopefully one of your technicians gets to work on your end.

  • ScarcityMan
    ScarcityMan (@ScarcityMan) reported

    @balkanhodl @hodlonaut Even worse than that. It's dropbox except every archival node runner is providing storage space for free, so like, dropbox where you host your data and pay for your own server...

  • Ameericanrambl1
    Americanrambler (@Ameericanrambl1) reported

    The ******** at the corrupt American Fork Police Department forgot to set the dropbox to private, so they accidentally made all the unredacted videos public. Before they realized their errors, somebody downlaoded them. Here it is. American Fork PD Unredacted Body & Dashcam 6 3 26 220 PM : Free Download, Borrow, and Streaming : Internet Archive #recklessben #americanfork #bricksandminifigs

  • silentnomore314
    Rebecca Allen (@silentnomore314) reported

    that they took over ran up charges did god knows what and locked me out. 900 in dropbox charges during a free trial they locked me out of they are all in big big big trouble but your handler is forcing them to lie perjue and the way he is forcing them to blow their covers wow

  • pixelhopio
    Pixelhop (@pixelhopio) reported

    Notion is a walled garden where external AI agents go to die. Don't get me wrong: we've been huge Notion fans for years. Our entire company lived there: dashboards, notes, projects, our collective brain. It was perfect for humans, but then the Agent Era hit and everything changed. We now work with coding agents like Claude Code every single day, and that is where the friction started. Trying to get external agents to talk to proprietary blocks via a slow API is a total nightmare. The rate limits are painful and the structure is just too rigid for an agent to be efficient. We needed that polished Notion feel without the proprietary bloat holding our agents back. So we built Treehouse: a tool that is essentially Notion meets Dropbox. Treehouse is a web-based viewer for a local folder on your computer. The magic is that the folder is automatically synced across your whole team, kind of like a shared drive with a beautiful face. There is no proprietary database: just your files on your disk, exactly where they belong. Because it is just a folder, your AI agents can talk to it directly at lightning speed. No API rate limits or slow responses. I can ask an agent in my terminal to build an HTML page locally and have it render for the team instantly. Reclaiming your data doesn't mean sacrificing aesthetics. We built in advanced theming and custom CSS support: you can even have your agent rebrand your entire workspace for you. Notion was built for humans. In an AI world, we need high-speed playgrounds, not walled gardens. We are planning to open source Treehouse soon. If you want to reclaim your data, let us know! We wrote a blog post about it below 👇

  • Natan90850688
    Natan Hackbarth (@Natan90850688) reported

    @peterhowell I used the original pak0.pak. I tested both Dropbox and PixelDrain hosting and tested the exact URL format from the README The app reaches "Fetching PAK" but then fails with "Could not fetch PAK URL" and a 403 error. What hosting method did you use when testing your own pak0.pak?

  • AdrienMatray
    Adrien Matray (@AdrienMatray) reported

    The fix is simple: do not use one generic code/ folder for all long-lived branches. Use separate Dropbox folders whose names encode the intended branch: code_main/ code_experimentation_main/ code_experimentation_main_name1Sandbox/ code_experimentation_main_name2Sandbox/

  • wsantos99
    Waldemar Santos (@wsantos99) reported

    @DropboxSupport Hello, I have already sent two emails regarding a problem I’m having with my account, but I haven’t received any response. How can I get assistance with this issue? Thank you.

  • pelicartza
    Pelicart (@pelicartza) reported

    @lukey_stephens @_avdept real also - dropbox??? why would you pay $5 and not just set up an sftp server