Dropbox status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

• Sign in (43%)
• Errors (43%)
• Website Down (14%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

City	Problem Type	Report Time
Bournemouth	Sign in	24 days ago
Paramaribo	Errors	2 months ago
Bogotá	Website Down	2 months ago
Auxerre	Errors	2 months ago
Salt Lake City	Sign in	2 months ago
Madrid	Errors	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Colin Turner (@ColinTurnerTN66) reported 2 minutes ago

  @pinutos @AZAGMayes The Recorder can do that. Security is far too lax on the dropbox/early voting system and the board has shown no initiative to fix the problem. Looking forward to the suit.

• 
  David Llada ♞ (@davidllada) reported 2 minutes ago

  @Dropbox I’ve been dealing with an issue for a few weeks now, and your AI customer chatbox has been unable to resolve it. It keeps looping through the same troubleshooting steps that haven’t worked, and I’ve already spent over three hours on it. "It looks like our chat has wandered into areas I'm not equipped to handle effectively. Unfortunately, I can only help with Dropbox-related questions, and I'm unable to help you with this topic." I’ve been a customer since 2009. It’s disappointing to reach this point, but this level of support is unacceptable.

• 
  Raziel (@tryraziel) reported 7 minutes ago

  Drew Houston got rejected by every major VC in Silicon Valley before Dropbox became worth $10B. His story shows why persistence beats perfection. 2007: Houston demos file syncing to VCs. The response was brutal: → "This already exists" → "Google will just build this" → "Not a big enough market" One VC told him: "Why would anyone pay for storage when it's getting cheaper every day?" Houston's mistake: He was pitching technology, not the problem it solved. The pivot moment came when he made a simple 4-minute demo video showing Dropbox in action. No technical jargon. Just: drag file here, access it anywhere. The video hit the front page of Digg. 75,000 signups overnight. Suddenly VCs were calling him. Sequoia led his Series A. The same firm that initially passed. The lesson: VCs don't invest in features — they invest in problems worth solving. Houston learned to sell the pain point (lost files, USB drives, email attachments) before selling the solution. Today Dropbox has 700M+ users and went public at a $9B valuation. The rejections weren't about the product. They were about the pitch. What's the biggest lesson you've learned from getting rejected?

• 
  ★ Omega_ DBZ★ (@omega_dbz) reported 9 minutes ago

  Leaked! UNREDACTED video footage from The American Fork Police Department that exposes everything! Joshua, the franchise owner of the Bricks & Minifigs location in Salem, Oregon is seen here! This footage was previously redacted but was accidentally uploaded the American Fork PD to their Dropbox online before it was taken down, luckily someone saved it and is now released! #recklessben #legoscandal

• 
  Jack (@jacklandas) reported 9 minutes ago

  alibaba banning claude code over backdoor fears is the new "no dropbox on company laptops" every big corp security team is about to have a list. cursor approved, claude code not. windsurf maybe. this fragmentation is going to be a real problem for devs who just want to ship

• 
  Blake Heron (@BlakeHer_on) reported 10 minutes ago

  @StartupArchive_ the dropbox and uber examples are the tell. scratch your own itch, ship the fix, discover a million people had the same itch.

• 
  SCRIBEMOON (@SCRIBEMOON) reported 12 minutes ago

  Ok great. What do we do. What can we do. I was told We were the problem, the people who vote on Election Day, we made things go slowly. VOTE EARLY THEY SAID. I voted on May 13 via dropbox. STILL NOT COUNTED. I doorknocked for Spencer. Only threatened once- by a Cedars Sinai young white female doctor. The CORRUPTION is too overwhelming. We need FEDERAL INTERVENTION!

• 
  bayleigh | HEARD BABYLON 💙 (@eternalwarnings) reported 12 minutes ago

  sorry it's boofed quality my Dropbox account was not working so I had to ss for the time being

• 
  zerohedge (@zerohedge) reported 13 minutes ago

  *DROPBOX CEO DREW HOUSTON TO STEP DOWN: CNBC

• 
  JasonFrostPhoto (@rootbeerphoto) reported 14 minutes ago

  @DropboxSupport What? My problem was not about camera uploads.

• 
  Americanrambler (@Ameericanrambl1) reported 20 minutes ago

  The ******** at the corrupt American Fork Police Department forgot to set the dropbox to private, so they accidentally made all the unredacted videos public. Before they realized their errors, somebody downlaoded them. Here it is. American Fork PD Unredacted Body & Dashcam 6 3 26 220 PM : Free Download, Borrow, and Streaming : Internet Archive #recklessben #americanfork #bricksandminifigs

• 
  AJ (@ce_aj100) reported 24 minutes ago

  @SsharmaKirti Maybe isse ek project bnalo... redundant file storage ( across various apps like dropbox, gdrive and local server ). And add video streaming capabilities based on the fastest avalable ( calculated dynamically ) service. I made this couple of years ago, but for different tasks

• 
  Abhishek Singh (@0xlelouch_) reported 26 minutes ago

  Interviewer: design Dropbox file sync. I paused and asked what they meant by sync. Whole product? Or just the client protocol? Single user? Team shares? Offline edits? Large files? Mobile on spotty networks? End to end encryption? What’s the SLO for conflict rate and time to converge? Once we scoped it to single-user sync across devices with offline support, I wrote requirements: detect changes, upload deltas, download updates, handle conflicts, resumable transfers, and don’t melt the battery. Non-goals: shared folders and fine-grained permissions. APIs and data model next. I used a file ID stable across renames, plus per-file version and per-device cursor. Client calls: /changes?cursor=..., /upload_session/start, /upload_session/append, /upload_session/commit, /download?file_id&version, /ack?cursor. Server tables: file_metadata(file_id, user_id, path, type, size, content_hash, current_version), file_versions(file_id, version, blob_ref, created_at), device_state(device_id, user_id, last_cursor), and an append-only changelog(user_id, seq, file_id, version, op). Architecture: client has a watcher, a local state DB, and a sync loop. It batches changes, computes chunk hashes, uploads missing chunks, then commits a new version. Server side: metadata service, blob store (chunked, content-addressed), and a per-user change log that devices long-poll or stream. Push notifications help, but the cursor-based pull is the truth. Scaling: shard by user_id for metadata + changelog, store blobs in object storage, cache hot metadata, and keep uploads on pre-signed URLs so the metadata tier doesn’t become the data plane. Chunking makes big files resumable and dedupe-friendly, but it adds CPU and more metadata reads. Tradeoffs I called out: last-writer-wins is simple but loses intent; per-file version vectors are heavier but reduce false conflicts. Chunk size is a fight: 4MB reduces round trips, 1MB retries faster on bad networks. Long-polling is cheaper than WebSockets at scale but slower to react. Failure cases: client crashes mid-upload, so upload sessions must be idempotent and garbage-collected. Network ***** cause retry storms, so exponential backoff + jitter and server-side rate limits. Two devices edit offline, so create conflicted copies and surface it in the client. Silent data corruption, so verify hashes on every download and run background repair. Rename vs edit races, so operations are applied against file_id, not path, and changelog ordering is per user, not global

• 
  Ketsu3D🔞 | C✶mms Open 2/2 :) (@Ketsu_3D) reported 26 minutes ago

  @C3_NSFTooth Itch io could be the way to go. They've recently started walking back on several limiting NSFW things that were forced on them by payment processors. Else Dropbox and Mega are options as well, though Mega is a terrible website to use and will force their App down your throat.

• 
  Solgato (@Tigger0000) reported 29 minutes ago

  @grok @alexabelonix @grok now i want to design a crochet motif of you.. but that would be inexcusable (says some voice in my head). talk about proto-guilty pleasures. funny how we're talking about a musical tool hook then a fiber work tool hook asserts itself. in the round-robin i've been dizzily going down the gpt connector rabbithole, "connect Dropbox" was scarily tempting. i didn't trust that sort of **** long before your people were part of it --it's not ph3333r of AI that says No. the company that scooped up Trello has a fascinating sales presentation.

• 
  Kathleen Marie (@lifesavoring) reported 31 minutes ago

  @DropboxSupport I have the same problem as Detroit Media Magazine described below - my Dropbox became unavailable until the latest update. I tried to upgrade my account, but was registered instead for a free trial - ? I have to update my email to get it authenticated - PLEASE RESPOND, thanks.

• 
  🔆 j i k o ⋆₊ ‧ ˚⊹ 🏜️ (@lisey_ann) reported 33 minutes ago

  @joinautopilot @charliebilello I can see why a bunch of those are sagging (joke? Or maybe I'm not joking): - Snapchat is in decline, less users overall. - Streaming subscriptions are becoming too expensive to keep up w/ inflation - X likely sagging ever since its lead advertisers left - Dropbox: user usage declining? (I use Google drive, Mega) - Alibaba: Chinese knockoffs, not bound to survive long - doordash: getting too expensive, way too many fees whenever I've used it, even WITH the discounts - Roblox: declining corporate - Snap: declining user usage, they constantly advertise Snapchat+ and idk anyone who actually uses that - Facebook: meta's side hussles were failing (notable: metaverse shutdown) - coinbase: app is ALWAYS buggy, slow, Base wallet became infested with scam tokens with no way to report, I personally stopped using it for this reason - pinterest: we just have AI to put together mood boards now, Pinterest not needed - Uber: same fee problem as doordash plus majority of gig drivers in my experience are the same few Indian drivers - uipath: likely not keeping up with the AI agent competition - bumble: women are probably tired of it tbh - lyft: same problems as Uber and doordash I can't answer for some others because I'm not as familiar or just can't think of a reason why they have poorer returns, so I dunno.

• 
  Adrien Matray (@AdrienMatray) reported 33 minutes ago

  The trap: when ~/.claude/ is in Dropbox, it often seems to work. No error message. Sometimes your preferences load, sometimes they do not. The symptom is silent quality drops you cannot trace. Not a visible failure. That is why people miss it.

• 
  𝙳𝚛𝚊𝚌𝚞𝚕𝚊 𝙱𝚛𝚊𝚗𝚍 𝚃𝚊𝚖𝚙𝚘𝚗𝚜 𝙻𝙻𝙲. (@mynameisFACE) reported 36 minutes ago

  You ever login to your old Dropbox and see pics/vids you don’t even remember? Boyyyy, some mistakes were made 😩

• 
  Om Modi (@ocmodi21) reported 39 minutes ago

  When people ask why companies like Uber, Twitch, Dropbox, and many startups use Go for backend services... The answer isn't just performance. Go was designed to solve many of the problems microservices introduce. Let's break it down. 🧵

• 
  Adeyinka Prime™ (@adefilaadeyinka) reported 40 minutes ago

  @aarondfrancis @Shpigford Exactly - when sharing solves a problem for the person sharing, it doesn't feel like marketing. Dropbox nailed this because storing files alone was less useful than storing them with others. The product itself created the reason to invite.

• 
  hani (@fuergnani) reported 41 minutes ago

  I got greedy … if there’re kind sisters who would take the trouble to put the full video on a mega link, dropbox or naver mybox maybe??? 🥹

• 
  Chuck Thies (@ChuckThies) reported 43 minutes ago

  Apples to oranges. 2024 was not a mayoral election. The best comparison is 2022/2026. Last week, mail/dropbox performance was down about 15% as compared to the 2022 primary.

• 
  TechSnif (@techsnif) reported 44 minutes ago

  Dropbox founder Drew Houston steps down as CEO after 19 years, replaced by SVP Ashraf Alkarmi

• 
  Chris | Founder Advisor (@automateitup) reported 45 minutes ago

  Problem: I didn't have where to save useful links, because my main pc isn't always on. Solution: Told Hermes on my minipc, which is always on, to save the links which I send to a file in dropbox. Then, I told Hermes from my main pc to make a cronjob to check that file every day at 9 am and save the links in their respective category in the dashboard.

• 
  Matthew Tse (@MatthewTse_) reported 45 minutes ago

  @DropboxSupport Yep, still broken.

• 
  Ryan Peterman (@ryanlpeterman) reported 47 minutes ago

  Top 3 takeaways from my conversation with @jamesacowling (CTO of Convex, former Senior Principal at Dropbox): 1) Career advice for the AI era - His take was that software isn’t about syntax or algorithms. It’s all about conceptualizing problems and coming up with clean solutions for them. And to build that muscle takes experience. He urged that people shouldn’t stop exercising that muscle or you’ll atrophy be left behind. Use AI but also make sure you aren’t being passive in your learning. The other major point he had was that using Claude Code isn’t that hard if you are a good engineer. The value isn’t in memorizing the details and learning all the latest AI tools. The important part is building things and solving problems that matter. He said you should just ignore Twitter for the most part and focus on what actually matters. 2) Fixing broken team incentives - The problem we discussed is when a team’s identity, mission and name all revolve around a system they own. What happens is these teams end up trying to protect the system rather than doing what is best for the company. The example fix James gave is when he was at Dropbox, he worked on a huge migration to move off of AWS. The resulting team was named after the system they built. He went out of his way to rename the team the “Storage team” instead. The reason this was so important is he felt that the direction of the team should be oriented around the problem they are solving for the company. Otherwise, imagine if moving back to AWS turns out to be better for the business. The team named after the existing system would have natural incentive to battle doing the right thing. He called this phenomenon “system bias” 3) Simple systems are the goal - To the untrained eye, simple systems can seem obvious but actually designing simple systems is much harder than building complex ones. And the key James mentioned is that simplicity reduces operational burden. Simple systems are easier to keep running and debug when they break. I asked him for a concrete example and he shared how Dropbox managed the metadata for where files are actually stored. All they did was have a cluster of 1000 MySQL nodes that stored the block ID and its location. Many people would say it wasn’t sophisticated but all the alternative proposals would ruin observability and simplicity of querying this data. The idea of complexity being incentivized in larger tech companies frustrated him. To him, the goal is to solve the problem not to check off the box for complexity.

• 
  Brent Lollis (@BLollis) reported 51 minutes ago

  @maebatsu @wimmiebear Is there a new link for this version? The Dropbox and Google drive ones are not working for me

• 
  J. (@munchivelo) reported 53 minutes ago

  track back to just over a year to now. i'd built an automated ecommerce flow that took a whole store end to end. seo would research trends, products, and map those into .js scripts which would launch prompts that read those research files. that would feed an image gen prompt which created designs, set to specific standard. i'd generate them, and then ANOTHER prompt, would check the images, score them with a criteria, and either move them to an accepted folder, or move them to an archive folder. the accepted folders, would automatically fire a script which would open photoshop, map the image to smart layers, in a 'product shot' template i'd made, and then export all of the final product shots to another folder, and then exported the flat designs which would be used for the products. another script took the product images, did visual lookups, generated all product descriptions, renamed the images and generated the seo text. it ran optimizations locally via a jpegoptim and oxipng script. it then uploaded them to dropbox, and via API, would generate a dropbox link map. i had one barebones csv template, which i'd run a ps1 script through to map json files into the csv rows, and insert the dropbox link map. all my images, links, followed the exact same slugs, so it turned 2 hours of manual work into a 5 second bulk rename and insert. it then converted that csv into json, which then itself converted that json into ld-json for product rich listings. ai would write the product description based on a dataseo keywords, and googletrends json file that would run on every product type. collecting keywords for that specific product. it also formed it around brand profiles, copy guides and other things. this was sonnet 3 days, GPT 4.0 days, and it STILL wrote great copy when it had the right guidance. in the .js file, i'd replace all em dashes with a hyphen if they ever appeared. i built a custom product uploader, built my own php plugin which synced to local .js files and connected via rest. it was (and still is) one of the best wc product uploaders that exist, as it completely resets filterlookups only for that product, and is lightning fast because i upload it directly into woocommerce rows from json. no importers, no wordpress malarkey, or WC rest needed. it was 50x faster than wc's own CSV import. the images would be uploaded via ftp, and then on detection, would sync those to the media library, and i'd upload the image meta from the seo run, so they all had captions/alt text etc. it took what would be 3-5 hours of manual work per product, and congested it into a 2 minute image to fully live product system. after that, i'd export sales data, the ai was constantly learning, sales data feeding back to files, which would then teach the ai what products work, what doesn't. what copy worked, what copy didn't. that would then flow back into the original source files which told the ai what images to gen and what products to launch. all of it was local on my pc. i wasn't selling an saas. it was just something that worked for my very particular setup. the thing about it is; i built that mostly with GPT 4.0 and a little bit of 3.5! mostly copy and pasting code manually from the chats in chatGPT. all the plugins, the php, everything. then some of it got improved inside vscode back on the old original copilot plans, when $10 used to last you an entire month of none stop coding. this was before n8n, before agents were even a thing. all of that I built very specifically for myself, local, syncing folder to folder, json file to json file. python scripts watching files, and .ps1 files that would follow up with other .ps1 files, which launched .js files which contained prompts for AI, and hitting the openAI API's whenever I needed the AI layer. eventually i built a terminal tool, which would allow me to run the scripts from the terminal, and i'd manually type in the slugs for which products i wanted processed. all files would sit in specific folders, and scripts would do the rest. i was so excited about that, giving my terminal app a shortcut icon and putting it onto my taskbar. that was a year ago. fast forward to now. the game has changed so much. ANYTHING and i mean anything is possible now. people 'new' to codex, and CC etc don't know how good they have it. but i've had this ******* idea for so long, to build a fully automated, self learning ecom business, that launches products end to end based on it's own research, writing, and growth, but the complexity of it previously , and being busy with life, it never got finalized. the secret is i sync it via etsy too, but they're API keys take FOREVER to aquire, but built my own etsy system, product uploader, which runs across 7 different stores. however, now, i've finally been building the replacement for it. i'll be able to run that exact same system, except this time through a full app, with a canvas, and agent systems instead of .ps1 scripts. not to say i won't run scripts; they're an integral part of any automated workflow, but now it has superpowers, and it can do so so so much more. all the ideas I wanted to do, automated, fully, end to end. not only that, but i moved away from woocommerce entirely. instead i just built my own website builder, which is also fully automated end to end. my brand profiles, my artwork system? i'm still using those, just for more things. now i can launch 50 brands just like it, running the same system, all in about 5 minutes. whether it's saas, local service, or online ecom. i also built an ai automated ad builder. it takes my brands images, or generates images. i've got background removers, and full skills and agents which fully generate the ads for me. it mixes all that into seedance videos, and posts in logos etc. now i take those image/videos, and build instagram, tiktok, facebook vids, generate descriptions, and upload them automatically. it has an every growing library to source from, templates to use, and the system derives right with the websites, so all themes/styles match precisely to the brand. this is why it's so great building for yourself. the amount of reusability you get with it, the fact it's free forever, can never be beaten. none of these saas companies get it. and they're heading in the wrong direction. we could already DO half of what these companies are doing. my own personal SEO system, which i built for my automated web builder, is already 10x better than any yoast, rankmath etc. i skip expensive ahrefs, semrush, and just rebuild their services myself, using API, which is 100x cheaper. except this time it FEEDS my system, and i don't need to lay a finger on it. nobody cares about these little one off apps that won't exist in a year. they're either failing to see the future, or they're hoping for an early exit before they know the dominos start falling. people will want PRIVATE systems. all speaking to each other. not 1200 integrations and 1200 invoices to send to, that don't even have a ******* brain. i'm not selling anything yet. but if you're interested in seeing how i think about automation, then stay a while and listen. the tool i'm building will absolutely help you too. but i'll be honest. i'm actually quite scared to release it, solely down to how powerful it is. not many people do it like i do, and i'm finally on here to tell the world.

• 
  Elias Al (@iam_elias1) reported 56 minutes ago

  Then the conversation took a turn. The technician pulled up Activity Monitor and showed him something: 23 apps were running in the background that the customer didn't have open. Adobe Creative Cloud. Spotify. Slack. Microsoft AutoUpdate. Dropbox. Google Drive sync. Three different "helper" apps installed during printer setup years ago. Each one was consuming small amounts of CPU, RAM, and battery cycles 24/7. The technician's words: "Your MacBook isn't slow because it's old. It's slow because it's running 23 jobs nobody hired it to do." System Settings → General → Login Items → look at the lists under both tabs → remove anything that doesn't need to launch automatically. The customer removed 18 of them on the spot.