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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Dropbox. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Dropbox users through our website.
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Sign in (47%)
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Website Down (40%)
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Errors (13%)
Live Outage Map
The most recent Dropbox outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sardoá |
Website Down | |
| Camboriú |
Website Down | |
 Rickmansworth |
Sign in | |
| Birmingham |
Sign in | |
 Boynton Beach |
Website Down | |
 Milan |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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Leo Sanchez
(@LoenSanchez) reported
@DropboxSupport Hello, I had a problem when entering my account, it says that it disabled, but I am using it.
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Dr. Χοδαδάδιος Ρεζαχανίδης 🇮🇸🇪🇺
(@sasanianshah) reported
@MelissaK_Moore I have been doing this or years. But then I got a job at Leiden University and they don’t allow @Dropbox because the servers are in the US and subject to US laws, which means @DHSgov has access to the data. Now I am forced to use Microsoft’s terrible cloud “service”.
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Kurt Copeland
(@kurtcopeland) reported
@DropboxSupport Our company tech guy has blacklisted Dropbox because "it is unsecure" At first we just couldn't use the desktop app because nothing would synchronize, but we still could login via a browser. Now that has been blocked, too. Is there a workaround for this?
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Alex Hussey
(@AlxWndrlnd) reported
@DropboxSupport I've been having issues logging into my dropbox account this morning. Ticket number #12557260. Can someone please help me out?
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Madison Sturdevant
(@MadisonSturdev) reported
Sure, my mom could just text me the video she took of the kittens she found in her barn. But no. She’s gonna upload it to Dropbox, send me a link and make me download the app and figure out the login I haven’t used since 2015 instead. 😐
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Jose
(@JayEm9000) reported
Hey @DropboxSupport , It looks like the code highlighting on Dropbox paper has been broken for the last two weeks.
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Dr KOUMALO
(@lebblionsoh) reported
@Adrian48392053 @CoinomiWallet @Dropbox i have the same issue
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Piotr Machacz
(@pitermach) reported
Dropbox just reminded me of its existence by something, its auto updater? Reenabling it in startup, causing the PC to slow to a crawl while thousands of files index, thousands more from reorganized shares get deleted, and a couple of viruses get blocked by Defender (vVirus (1/4)
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°:* eggi em | semi hiatus 🥚 *･ﾟ:*
(@succubeanie) reported
ahahahahah bc of my medical issues and recent Dr appointments my paycheck has suffered and I might not be able to afford rent or my electricity. fml huh,, ******* ****. so uh,, hit me up for customs? Dropbox is $10 too pocketstars is $4 as well.
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Sam Hulick
(@SamHulick) reported
@pvtcmyers87 @Dropbox It's hard to quantify, but Dropbox has a ton of polish in every aspect of the service. And while I had no issues with Google Drive's transfers, my wife did. The application would just sit there "preparing to sync" for hours, for no reason. Total mess.
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Kiran Nagaraj
(@_Kiran_N_) reported
@kelseyhightower @martin_casado @sarahdingwang Missing two important value drivers: a. Infrastructure is an arms race. Hard to keep up in house. e.g., case of AWS making own electrical switchgear firmware related to 2017 outage. Dropbox can't do R&D on this. Cost avoidance value is huge.
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Neil Pasricha
(@NeilPasricha) reported
@Dropbox Yeah, I noticed it's been suggested on there for years so I suspect that won't do anything. I've also emailed @drewhouston about the issue and never heard back. Feels like nobody cares.
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Icon Jessica
(@Icon0234) reported
@YaqouBakhsh @DropboxSupport the only way you can get your account back as it was, then you will have to contact @Mikelhack3 for assistance he will help you fix your account or contact him on whatsapp +13172966488
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tobyw
(@tobyw) reported
@martin_casado @sarahdingwang Is this a cloud problem or is this just a problem of not being cost conscience when building & growing ? Dropbox got rid of a TON of storage during same period by closing accounts of users who didn't use the system (their s1).
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Kent Isaksson
(@kent_isaksson) reported
@bibi831551 @DropboxSupport I guess they closed down your account also!?!
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vanzilar
(@vanzilar) reported
@MelissaK_Moore In addition... keep critical backups on CD or DVDROM, 2 removable HDs (or flash) and periodically backup remotely to a server you control. I have actually needed all of that. Companies like Dropbox and Google can go bust... do not trust the cloud 100% (however use the cloud)
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Rob Jones
(@warraqeen) reported
@mcelhearn I like Scrivener on the iPad, but I worry about losing work. So I use the feature that lets me save to Dropbox. The problem is that a save takes 30-60 seconds, needs to be manually triggered and is modal, not in the background. Is there a better way? (Do I need to buy your book?)
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Kent Isaksson
(@kent_isaksson) reported
@fuegomaster2020 @DropboxSupport Same problem for me!!!!!
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David Fenner
(@_David_Fenner_) reported
5) Cloud is slow, fails, and has very little space. App update is really shady, can make things worse. Cloud app is shady too, and power hungry. Tries to make you dependent of it, instead of competing honorably with other apps. Much better off with offline tools + dropbox.
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🖥archetypical cyberpunk📲
(@Archetypical_CP) reported
@bandaradnan @DropboxSupport Hello!. Kindly send a direct message for assistance. We can help you retrieve your account back and recover all online issues.
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Marc Schulder
(@marc_schulder) reported
@briennakh @MichaelSkyer @lornaquandt Dropbox, Google Drive, iCloud and various other services offer folder sync. You could even get a NAS (your own little server at home, e.g. by Synology) with accompanying apps if you don't like storing so much data on corporate servers.
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Herman Johansen
(@herman_johansen) reported
@JasonHorton69 Dropbox. Onecloud. Words you must learn. Is plus, a broken screen won't have any effect on your hard drive or memory.
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Nilesh
(@nileshgr) reported
@josematthew Keepass2droid app supports quite a few cloud services and it keeps a cache locally on device. I used to use it with Dropbox earlier but now have my own nextcloud server.
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Janet Yen 🌟
(@janet_yen1) reported
2/ Understand how big of a problem this is for them Example: "It was so amateur hour when I've been in the industry for 20 years. I cobbled together Dropbox, Zoom, email. I've looked at other platforms such as X, Y, Z." Is this level 1 pain or level 10 for them?
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LAS
(@Lillian280453) reported
@DropboxSupport @Aryan18570412 I had drop box share on y device also but seems it might have been deleted in error. Show do I get my pics shared back as details are now lost. Please advise
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Ω-kay-Ω
(@gingerfollicle) reported
@GoodguyGastly @Dropbox Dropbox fix this asap, this man about to ruin my childhood
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Eric has been fully vaccinated
(@TheErixperience) reported
@GoodguyGastly @Dropbox Dropbox fix this before I need to track this man down
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Web Captioner
(@webcaptioner) reported
Updates (1/2): - Fixed issue where starting a donation could cause you to lose your transcript - Minimum versions of OBS (26.1) and OBS websocket plugin (4.9.0) are now required when using OBS channel - Fixed issue where connecting to Dropbox would fail
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Seán Linehan
(@Slinehan) reported
@DropboxSupport Why is Dropbox ignoring worldwide account access problems? How can I get back into my account??
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AJ, friend of Blåhaj
(@uisgebeatha) reported
@DropboxSupport Hi, someone has used my email in error to share files with me. Is there an easy way to let them know?