Dropbox

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Dropbox Outage Chart 12/23/2025 02:05

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Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

  1. Sign in (44%)

    Sign in (44%)

  2. Website Down (38%)

    Website Down (38%)

  3. Errors (19%)

    Errors (19%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesGlendora Errors
BrazilSardoá Website Down
BrazilCamboriú Website Down
United KingdomRickmansworth Sign in
United KingdomBirmingham Sign in
United StatesBoynton Beach Website Down
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • FanaticalModera Debra Rothman (@FanaticalModera) reported

    @StefanoSMagi Aw. No cure for short. I'm about to grab my reach tool and go down to pick up a parcel from a dropbox locker.

  • taterTATi__ Tati(ana) (@taterTATi__) reported

    i’m convinced dropbox hates me. it always tells me my password is wrong even when i write it down and know it’s right

  • kaimorid mike :') (@kaimorid) reported

    @doubletwist I'm having a problem getting Dropbox files to show up in cloud player, I just paid for the platinum version and the help articles I've seen don't work. I also couldn't sign in through Google on your Zen desk help site. Please help me

  • hoshuajiggins jorsh (@hoshuajiggins) reported from Charlotte, North Carolina

    I upgraded my personal Dropbox to a family one last week, then to a business one today, then downgraded to a basic account, then created a separate business account and added my personal account to it… And now half of the links I click throw errors. Whoops.

  • InteractSue NewMediaStrategist (@InteractSue) reported

    @DropboxSupport Oh no it's a Google Drive problem :( Thanks so much!

  • Julies2Oliver 𝐽𝑈𝐿𝐼𝐸 𝑂𝐿𝐼𝑉𝐸𝑅♡ (@Julies2Oliver) reported

    @navegant12 @DropboxSupport @Dropbox Welcome to DROPBOX BAD SUPPORT. I'm paying too and my account was disabled on May, 28th. This is causing huge problems to my work! We customers need to do something against DROPBOX.

  • gayasoft Marc Dreamora Schärer (@gayasoft) reported

    @ID_AA_Carmack Google drives successor does something along the lines with the filesstream. Dropbox with the first kernel based osx versions tried something along this same line too but users didn't really enjoy hyper invasive cloud mirror (thats also my issue with Googles filestreaming)

  • Julies2Oliver 𝐽𝑈𝐿𝐼𝐸 𝑂𝐿𝐼𝑉𝐸𝑅♡ (@Julies2Oliver) reported

    @microcosmism1 @DropboxSupport Same issue we are facing. Me, you and many customers! DROPBOX is doing nothing to resolve it!

  • AtlasGraham_CEO James (Jim) Graham (@AtlasGraham_CEO) reported

    @DropboxSupport It seems my account has been hacked. There is an unknown e-mail addy now populated in my settings. I cannot login. How can this be fixed?

  • Julies2Oliver 𝐽𝑈𝐿𝐼𝐸 𝑂𝐿𝐼𝑉𝐸𝑅♡ (@Julies2Oliver) reported

    @KarinLouw1 @DropboxSupport It seems many customers are facing same problems. I posted my issue at DROPBOX community, but someone from DROPBOX deleted my post. It's very wierd all this ****! 4 tickets opened using DROPBOX official form, but none replied. I've sent some emails, but nothing until now!

  • RyanZappia Ryan Zappia (@RyanZappia) reported

    @Avis and to anyone who even thinks to rent here....You, Avis, are THIEVES. I had a stupidly expensive rental for 1 day, tried to turn it in, but there was no after hours dropbox, called you, was told it wasn't an issue, but you still charged for an even MORE expensive 2nd day.

  • FreyaLizbeth Freya Lizbeth (@FreyaLizbeth) reported

    @tomoefanacc Did u download them? The Dropbox link is down.

  • steveportigal Steve Portigal 🇨🇦🇺🇸 (@steveportigal) reported

    Anyone noted weird Chrome -> Dropbox Paper spellcheck issues? Use the browser suggested correction will pull in the previous word (remove the space) and add an extra of the last letter in the word.

  • robmneilson Ayn Randy Quaid (@robmneilson) reported

    @robsaucedo2500 Dropbox works great, so does we transfer. Not a huge fan of google drive, but so long as your file is under 1gb then its not a problem. Im also looking into MASV, but thats likely for large file transfers so not what you need...

  • mndalmeida Mariano d'Almeida (@mndalmeida) reported

    @DropboxSupport I have problems with my account. I need support. Help! Inbox

  • _Baylink Jay Ashworth (@_Baylink) reported

    @DropboxSupport I took a nap instead; 60% of the time, that works every time. And it did: And that colon would have been followed by a screenshot if I weren't getting permissions errors trying to pull that screenshot out of a DB folder into Twitter. DrawingBoard<-me

  • jacklmg75 Leandro Goncalves (@jacklmg75) reported

    @DropboxSupport pls I need some answer about my two tickets #12591932 and #12594549. No answer from Dropbox I'm realy very frustrated and regret having hired this terrible service.

  • EdmundGriffiths Edmund Griffiths (@EdmundGriffiths) reported

    @YaNanous Have you tried (a) deleting apps e.g. twitter/dropbox/etc & re-installing them, (b) factory-resetting the phone & restoring from a backup? Until it broke down a few weeks ago I had an iPhone 6 that was always running out of storage, & those things both used to help

  • ldkgebot George Bot (@ldkgebot) reported

    Is Dropbox down or is Apple Music is its startup ecosystem.

  • PellisAmanda Amanda Pellis (@PellisAmanda) reported

    @PALaborIndustry I’m having issues with all my claims in the Dropbox being inactive. I can’t claim. Logging in with keystone ID is fine for me. I am on PEUC and have been since the changeover. No problems filing last week and previous weeks. Please resolve this issue I need to pay bills.

  • zhongliszz Yuuki | BA@L SIMP (@zhongliszz) reported

    Is it just me or the Shogun model in the Dropbox is not working?

  • the_richservo Richard Servello (@the_richservo) reported

    @HugoCGuerra @TheFoundryTeam I had a 42tb raid and it was terrible to maintain. Now I have a 8tb nvme raid and Dropbox for archival.

  • jacklmg75 Leandro Goncalves (@jacklmg75) reported

    @DropboxSupport pls I need some answer about my two tickets #12591932 and #12594549. No answer from Dropbox. I'm really very frustrated and regret having hired this terrible service.

  • cicbuenosdias cicb (@cicbuenosdias) reported

    Hello @Dropbox since a week ago i have a horrible problem with your finder incorporation. I can’t use the “open in finder” option anymore and it makes my work harder. Will this option be back soon? Now I have to open the dropbox desktop app to just get to my finder documents

  • fpavri Francis PAVRI (@fpavri) reported

    @DropboxSupport I have not had my dropbox for over two weeks now. I contacted twitter support, went to the sales chatline and written to the CEO twice. No response from any of them. Now I want to terminate dropbox and cannot find out how. Can someone help. I can't login, so cannot cancel

  • jacklmg75 Leandro Goncalves (@jacklmg75) reported

    @DropboxSupport pls I need some answer about my two tickets #12591932 and #12594549. No answer from Dropbox. I'm really very frustrated and regret having hired this terrible service.

  • AnthonyJohns Anthony R Johns (@AnthonyJohns) reported

    I do not understand dropbox and it is terrible. that is all.

  • IamL3J3ND IAMBKLeJend (@IamL3J3ND) reported

    @Lendosbeatz Word I have to clean up space on my laptop and fix my subscriptions so I’m doing that rn I just got that Dropbox yearly that’s a must for my storage space lmao I’m transferring all my pics and videos off my phone, iPad, and laptop to that **** and all my old beats

  • Julies2Oliver 𝐽𝑈𝐿𝐼𝐸 𝑂𝐿𝐼𝑉𝐸𝑅♡ (@Julies2Oliver) reported

    @DropboxSupport DROPBOX is disabling acts (free, paid and even business) without any reason! No explanation from them. I've opened 4 tickets, but none was replied. Nothing! My act was disabled on May, 28th after payment! It's causing too many problems to me and my work. RESOLVE THIS DROPBOX ASAP

  • stephanmathieu Stephan Mathieu (@stephanmathieu) reported

    @taylordeupree @WeTransfer While I haven't had issues with zipped transfers – I'm using OS default – the WT GUI is behaving strangely since several weeks. I don't like the feeling. I received corrupted files from G-drive and Dropbox occasionally and ask clients to use my WT only.