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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Dropbox. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Dropbox users through our website.
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Website Down (50%)
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Sign in (33%)
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Errors (17%)
Live Outage Map
The most recent Dropbox outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sugar Land |
Errors | |
 Olongapo |
Website Down | |
| Glendora |
Errors | |
 Sardoá |
Website Down | |
| Camboriú |
Website Down | |
 Rickmansworth |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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Shay Bockmann
(@slesserSeattle) reported
@DropboxSupport I’m trying to apply for a test job there but cannot with the website down
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Gadget Meistress
(@joyctilton) reported
@canadianlynx1 I turn off that smart feature in dropbox. I don't trust that. So far, no issue.
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Hamed Baatour
(@HamedBaatour) reported
@dagorenouf Dropbox got roasted on HN too this illustrates that people's opinions are heavily influenced by social proof not by the actual value provided or the problem solved I guess the world could have been a better place if humans deeply thought about micro-actions as small as commenting
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MayAnderson
(@canadianlynx1) reported
Ok, done dealing with the annoying #Dropbox issue and hopefully I got all my files back. Got the info I needed from social security as well. So now it's time for a good book because my head hurts after all that.
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Field Marshal Phoenix Hawk
(@FMPhoenixHawk) reported
So, the @Dropbox software is telling me it can't log in, website says my account is suspended , not getting any password reset emails. Yet, can still access the files through Windows Explorer. Not sure if software issue, or Dropbox issue. Support request sent, no response yet.
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chelsea lynn
(@Kadison_angel) reported
@Dropbox Hi. I am having a problem with my account, and am trying to cancel my dropbox subscription cause I am no longer needing it. I am visually impaired and can not use your website. How can I reach your support team?
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Repositioning Play
(@GoodGuyGuaranty) reported
My lifehack of the year: the scan document feature on the iPhone notes app. Hold down the notes icon, press 'scan document', place the document in the frame. E-mail the document as PDF to whoever needs it or upload straight to Dropbox. Game changer for a paper-heavy industry.
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Drusilla
(@durosinlohunut5) reported
@JayAdeff @DropboxSupport If you have tried reporting your complaint to the account recovery service with no reply, the Help I will recommend for you is @inboxfans on Twitter. They are the best, they helped i and couple others with account issues.
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Andrés Tardio
(@AndresWrites) reported
Photographers who shoot w/ Sony: do you ever have an issue w/ ARW files on Dropbox or Lightroom? I recently had a friend shoot some stuff on Sony & can’t seem to upload to LR or download the raws from Dropbox. Happened in the past also & had to just edit jpegs. Cc @SonyAlpha
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Louktaan
(@louktaan) reported
Dropbox disabled my account and refuse to help solve the issue. I trusted them to keep my files safe. My files are lost. Nwoo 😭
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Shay Bockmann
(@slesserSeattle) reported
@DropboxSupport I do think the disability portion was not working however
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pavitra shankar
(@pavitranew) reported
@USAndMumbai I am trying to make appointment for USA visa dropbox in india. my login account froze for 72 hrs. How do i know my 72 hrs is up?.
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Ian J. Stewart
(@ian_j_stewart) reported
The underlying archive document is also available from this page. I am temporarily hosting that file on dropbox to manage bandwidth download issues from this site. If you would like to provide funding to make the site's infrastructure more robust, please be in touch.
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Shay Bockmann
(@slesserSeattle) reported
@DropboxSupport The discipline field under education is not working correctly I enter a value and it flags it as an error when I hit submit and thus I cannot submit
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dubby 📦🐐
(@dustboxednorth) reported
@BoyishGirlie @pattynoodle torrents are essentially a way to transfer data from one system to another directly (peer-to-peer) rather than having someone upload a file to a server, then have another person download it (stuff like Dropbox) that's all I really know on the subject :p
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Tiger Daddy
(@JichaMan1974) reported
this is my third time downloading my dropbox this week, and thank god now that I have fixed the problem I was having, I won't have to do this again for a while!
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Matthew Bryant
(@bryantms) reported
This is the available storage I have: 2.02 TB in iCloud 105 GB on Amazon Drive 102 GB on Google Drive 1.03 TB on OneDrive 6.75 GB on Dropbox Either something's broken or I've done something wrong.
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MeyerE
(@audioemem) reported
@vvvetc @DropboxSupport Do not use Smartsync!! If they disable your account all your files will be lost! Please please please heed this warning. I lost thousands of files this way. @DropboxSupport just ignore me now and refuse to fix the problem.
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The NFT Captain 👑
(@TheNFTCaptain) reported
@stivers_eth @technovikingeth fewer clicks / steps. same reason why Dropbox couldn't be countered with "I can set up an FTP server in an hour"
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Ben Tomhave
(@falconsview) reported
@AlecMuffett @get_innocuous I have a question: Why aren’t companies like Dropbox also in-scope for criticism? Sure, there are some tech differences (server-side scanning, not crypto in place, using a different approach), but it still generally ends up in the same place.
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Eleanor Konik
(@EleanorKonik) reported
@_aitor 1/ I store all of my PDFs in my obsidian vault, organized by folder. When I sit down with my Boox, everything syncs thru Dropbox. So I just open up the pdf using Xodo from the relevant folder. Then I use the stylus to highlight and annotate (it OCRs my handwriting).
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Akshat Mishra
(@A_Man91502) reported
@nana7bs I got it on my dropbox app(somehow it says error when i click open on app)
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Kerry Hoath
(@khoath) reported
@canadianlynx1 Did you report the issue to dropbox support? I have found they can help in these instances if you are on a paid plan.
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Taylor
(@TaylorPettitt) reported
I’ve used Dropbox for years & I’ve never had this problem before, so I’m really stumped & nothing I Google will give me the answer. The files aren’t corrupted, I can still open & save them through my computer, but you can’t open them through mobile & they’re blank on both
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Roy Munson
(@saulwright2020) reported
@JackPosobiec This is terrible and this guy should be in jail. Secondly, Dropbox is monitored?!
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ThatBoi10003
(@boi10003) reported
@expandinator @MacStarVA just a heads up, D.vas drink and alot of other videos on your gum site's Dropbox have the 404 error now. I'd love to see D. Va's Drink, are you working on a fix for previous videos aswell?
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Darrell
(@darrellhawkins) reported
@DropboxSupport I am having trouble understanding why you disabled my account without providing any reason (ticket 14886336) or notice period. Please reply.
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Drusilla
(@durosinlohunut5) reported
@JayAdeff @Dropbox If you have tried reporting your complaint to the account recovery service with no reply, the Help I will recommend for you is @inboxfans on Twitter. They are the best, they helped i and couple others with account issues.
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Goddess Shy ✨
(@SweetShyGirl97) reported
@iwantneon It’s just so hard to sell long clips though. Like I could never email them and Dropbox is so slow!
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courtney
(@OfficialNiveous) reported
Upgraded my storage space via Dropbox desktop app. But the upgrade isn’t showing up on my mobile app. Already reinstalled. Not sure what the problem is.