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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Dropbox. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Dropbox users through our website.
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Sign in (50%)
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Website Down (33%)
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Errors (17%)
Live Outage Map
The most recent Dropbox outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Sign in | |
 Boynton Beach |
Website Down | |
 Milan |
Sign in | |
| Oakland |
Website Down | |
 Madrid |
Website Down | |
| Madrid |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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Vinny Osborne 🇮🇪
(@VinnyOsborne) reported
Hey @Dropbox Website running very slow????
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Nick Sakellariou
(@nicksak) reported
@DropboxSupport My apps update in the background, but according to the app page on iOS App Store the latest update to the app was 5 days ago which is pretty much when the problems started. It would be a fair guess that the new version introduced this problem as things worked fine until then.
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Laurie (he/him)
(@tweetinglaurie) reported
@DropboxSupport Hello, I hope you're well. My main issue this week is that when I snooze syncing till tomorrow (because bandwidth throttling doesn't seem to work, so syncing makes my internet freeze), it resumes off its own accord, rather than waiting till tomorrow. Any ideas how to fix? Thanks
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Maximiliano Guerra
(@maximilianoo) reported
@jacobian Been using MEGA for more than a year now. Have no problem with it. Dropbox was limiting the number of devices that I could have it activated. So I said goodbye, also mine was just 15GB, MEGA is much better at 50GB for the free plan.
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AL
(@bbig438) reported
@jeryes depending on side, I use a private server on discord. if it's larger than the 100mb(if you have nitro) then I use Dropbox
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Carlos Requena
(@requenoa) reported
@DropboxSupport Hi, I have a ticket from 10 days ago and I don't receive any explanation about the issue.. The ticket number is 12330354 I can not access my account and I need my files (account disabled ) I tried anyway to have responded but nothing is successful.
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Val Poore 🇿🇦 🇳🇱 ⛵️
(@vallypee) reported
@DropboxSupport hello, every time I click on a file in my Dropbox app in iPad, the app quits. I have tried restarting, re-installing the app, updating my iPad and shutting down and re-starting. Nothing works. Help!! I need the Dropbox app for my work! The forum is no help.
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Richard
(@Rdonair) reported
@DropboxSupport Clicked upload, located files on desktop, upload & watched progress. From others to me, I'm told they did the same. None of us work with Zip. Claims it's lossless, but with audio files - there are issues.
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Fink-a-rific
(@TimmonsJodie) reported
from
Florence, Colorado
@freakinutz We had to do it twice. AAA recommended a shop after we broke down (9pm in downtown Grapevine TX) Ryan went with the driver. There was a Dropbox for the truck keys. Ryan dropped my keys in, looks over at a sign on the door. “Closed Saturday”
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Duncan MacLaren
(@duncanbmaclaren) reported
@DropboxSupport my account has been hacked and they changed the mobile number as part of my 2 factor authentication which means I can't login or reset my password and I cannot contact your support team online because I can't login. Please help?
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Switch Health
(@SwitchHealthCA) reported
@earlwithana @Uber_Canada I'm sorry to hear that you were unable to get your test kit to our dropbox. Can you send us a DM with more information so that we can work with you to help fix this?
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Edrie Corbit
(@edriecorbit) reported
@sierragodfrey I don’t understand what I did (assuming it’s user error) but it’s on my phone and it’s just gone. I send it to DropBox too, but blank there as well. REALLY grateful I remember most of it and hoping the bar name comes to me again in a dream or something
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Chris but spooky-early
(@tuba_man) reported
@jacobian I moved from dropbox to onedrive with no trouble, though to be fair I'm only using it for the storage
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Nick Sakellariou
(@nicksak) reported
@jackypat @DropboxSupport Ok, good to know! On iOS and Dropbox Business Advanced or other plan? Hey @DropboxSupport if this error occurs for more users then it is not likely it is device oriented?
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Max Ulichney
(@MaxUlichney) reported
@Justinoaksford That’s it. I do sometimes need to switch over to the Dropbox app to let the files upload though. They don’t always upload when the app is in the background for me. There may be a fix for that though.
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fruity chewy wagon wheels
(@_knucklebone) reported
Well my 2009 MacBook is returning a privacy error on every single website I try to visit, including Dropbox lol
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Matthew Robert Davies
(@Matt2Dee) reported
from
Deganwy, Wales
@Justinoaksford It’s really not well thought out. I saved all my work to the ‘files’ app under iCloud and then sign in to it on PC. Dropbox sometimes too but yeahhh there’s no easy way to do it. I’ve had 3 iPads and it’s never transferred my work&brushes over as advertised either.
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The Last Chronomancer
(@Guld_TLC) reported
@Chaoss86 I just tried it, and it downloaded without issue. I'll send you the direct DropBox link in DM.
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Vordex
(@itsVordex) reported
@Lloyd_Deer It depends on the service, but most times it’s just easier to do a Dropbox or google drive link to avoid any odd file security issues on the other side (I’ve seen common archive types blocked)
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🍯PaulaMB🍯
(@Zalagath) reported
@rhineville Only had problems backing up things when I got dropbox open in more that 1 device simultaneously. I believe it should be ok. Maybe it's just re-loading everything. If it makes you at ease, I'd contact customer support, just in case. I'd check the backup location config too!
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Rita Nyman
(@nyman_rita) reported
@nicksak @DropboxSupport I have the same problem with my iOS. All of sudden it stopped uploading latest pictures and keeps saying ”Looking for photos” and nothing really happens. I have done literally everything but I see this problem is not with our devices as we have same problems
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Nick Sakellariou
(@nicksak) reported
@nyman_rita @DropboxSupport Thanks Rita - I hope @DropboxSupport can escalate this and push an update to the app as uploads seem to be broken since the latest release.
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John Bergmayer
(@bergmayer) reported
It is interesting that @palmin, by himself, can support the iOS document provider stuff better than Google Drive/Dropbox/Microsoft OneDrive, all of which have incomplete / broken implementations in one way or the other. (in @ShellFishApp)
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Rita Nyman
(@nyman_rita) reported
@jackypat @DropboxSupport I have exactly the same problem!
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Mihai Barbulescu
(@b12mihai) reported
@BreesAnna Dropbox link is not working for me
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John #LGM
(@jc518xx) reported
@jabrils_ Dropbox/Google Drive work for me. All sorts of problems with OneDrive Syncing
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Eripoo
(@artoferin) reported
@Justinoaksford Yeah, I found that issue too. Exporting directly from #Procreate to Dropbox broke some time ago.
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Dr Naomi Lawson Jacobs
(@naomi_jacobs) reported
TFW you get all set up for a day’s interview analysis & the internet goes down. And all your files are on Dropbox online because you only have tiny laptop hard disk space... After 3 hours hacking weird solutions together with scissors and tape, I think it’s time for a long lunch
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diek
(@diek007) reported
@jacobian Dropbox works for me, but my usage is very basic. Are they too far gone to fix? Reach out to them...maybe
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Beka Miller
(@BekaXDBot) reported
IT issues, you know, cloud-based, Dropbox and I am worried about me enough sleep and I always feels like doing the big motivator