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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
Problems in the last 24 hours
The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Dropbox. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Dropbox users through our website.
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Website Down (50%)
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Sign in (33%)
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Errors (17%)
Live Outage Map
The most recent Dropbox outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Errors | ||
| Website Down | ||
| Errors | ||
| Website Down | ||
| Website Down | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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Aisling Snow
(@aislingrosexo) reported
If I can sell 200 links to access my 350 nudes on dropbox I can get the down payment for my house I want to purchase. 😭
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Leo Rydel
(@Leo_Rydel) reported
@DropboxSupport Having trouble downloading files right now. Files under 1 GB on the website are downloading at very slow times, then not fully downloading due to a "network error" is there a fix for this?
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Henry T. Casey
(@henrytcasey) reported
@deadphishesq The ceo or someone high up claimed they fix it in early 2022 in the original thread. I uninstalled dropbox about a year or so ago when I heard about their app being weird about permissions on macos.
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MeyerE
(@audioemem) reported
@warpedgeoid @hollowsquare @drewhouston Corporations should not use #dropbox. Too many issues with privacy scanning of your files.
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Passion.
(@passionatespeak) reported
@MacRumors Oops. Someone was snoozing over there. Head of the Mac Product at Dropbox may be in a bit of trouble.
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Mark Cathcart
(@cathcam) reported
@isaach Now you have to VOTE! I will be sitting down to complete my first vote on Saturday and then cycling to the dropbox to submit it!
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Gok
(@Gok) reported
@migueldeicaza @never_released Well I understand their dilemma here. A primary feature of Dropbox for me is running away in the background with 100% CPU and ramping my fans up to full blast and that's a hard engineering problem without Rosetta.
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Laurie Calverley
(@Birax) reported
@n00neimp0rtant @drewhouston Dropbox doesn't 'background' very well, so running under Rosetta 2 it drains memory and power. I believe it also using legacy Apple kernel extensions that are less efficient (even on Intel Macs), which compounds the problem.
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Nicolas Falacci
(@NickFalacci) reported
@LPizzle It all depends on the size of the file. Anything around 3-5 megabytes or less shouldn’t be a problem via regular email. But if it’s larger than that you’ll probably want to use a transfer service like Dropbox or WeTransfer. Looks like you’ve got some help!
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comrademassie
(@ComradeMassie) reported
@CharlieFracture Also I had problems with Dropbox showing slower / inconsistent speeds with large video files I need to transfer I usually stick with GDrive though tbh I like them both. Previewing music in Dropbox is WAY nicer.
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Polaris
(@polaris1976) reported
@drewhouston Too slow. My team's been on Dropbox Pro for a couple years now. I'm not going to enjoy transferring 12+TB of data to a new service, but I'm going to do it.
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Christian Selig
(@ChristianSelig) reported
@rjonesy I went the other way, Dropbox was super slow and I didn't need all of its fancy stuff, just needed a folder that syncs. iCloud Drive does that well without being a system hog.
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Louie Mantia, Jr.
(@Mantia) reported
@Clarko @philletourneau Once again I will state that I’m genuinely glad you never overwrote a file that you spent significant time on. I hope you never run into that. More than “regret,” less than “castastrophe”, but it remains a completely-avoidable problem Dropbox solved over 10 years ago.
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Pacers Fan J-Rose 💛
(@thisisjrose) reported
WHY IS DROPBOX NOT WORKING TODAY WHAT THE HELL
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Benjamin Reece
(@bnjreece) reported
@drewhouston Our small company left Dropbox due to this type of slow movement and overall bloat for Google Drive early in 2020.
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Matt
(@Matt43540061) reported
@mitchellh Recently having trouble paying for Dropbox myself. I was with them since beta, earned extra space for helping to get them customers. Thinking of a switch myself now
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Dr. Kate Deibel Refuses to Make Bigotry Accessible
(@metageeky) reported
@samspearsevans For me it was Dropbox. I had my local copies but it was struggling to connect. There were some issues earlier today that apparently this machine experienced and got stuck in a trying to connect loop. Restarted the app, worked. I was prepped to reboot my network, but not needed.
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BreakfastVC
(@BreakfastVC) reported
@drewhouston @mitchellh Are there plans to address energy usage on Mac? The collection of "Dropbox Web Helper" processes nibble away at battery even when idle and support doesn't seem to think that's a problem. Been this way for years.
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Bernadette Siscon (she/her)
(@bsiscon_writer) reported
from
Rancho San Diego, California
@matt_maszczak @Reveal_House I haven’t had any issues. But I’m also primarily on my Mac. As long as the file is saved under my Scrivener app in Dropbox it seems to be working fine.
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Pacers Fan J-Rose 💛
(@thisisjrose) reported
And you know what's crazy my Dropbox is acting up and i see that Dropbox is trending on twitter "Oh so it must be something happening all over the place let's see what they're say-" ... Allow me just to say i am the only one having issues today and leave it at that my god
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Maximilian Hristache
(@mhristache) reported
@mitsuhiko What issues do you have with Dropbox? I was planning to switch to Dropbox from OneDrive due to lack of official support for Linux in OneDrive.
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Erin O'Mallow
(@polerin) reported
@CEWaffles Seriously. "Dropbox" was trending, so I thought it was down or something. Click over, and the first 3 posts were hella explicit.
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Kirk McElhearn
(@mcelhearn) reported
@benlovejoy I tried it. I got sync errors after the initial sync; a dialog said to report it to GitHub. Deleted. You can say a lot about dropbox, but it pretty much always works.
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Clayton Burns
(@ClaytonBurnsPhD) reported
@ShellyUrquhart @JayeeSofi This is probably too slow. Police need to do pro dev: Gmail and Safari or equivalents and Word-Dropbox-Twitter. VPD cadets etc. & applicants too. “Police began to notice the increase when officers compared notes at morning meetings to discuss overnight events, Visintin said.”
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Evan Spielberg
(@EvanSpielberg) reported
@stroughtonsmith I’ve had a lot of issues with Dropbox on Mac though. Issues I haven’t had with OneDrive.
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Sparrow Ink Design
(@sparrowink) reported
@DropboxSupport files are syncing INCREDIBLY slow today and yesterday. To the point I can’t work. Nothing is wrong with my network, please help!
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Evan Rodgers
(@SeeEvanR) reported
@reneritchie @Dropbox But should it take 18-20 months post AS dev kit to implement? That is some massively slow sprint speeds.
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Vítor Galvão
(@vhgalvao) reported
@scotchua Not necessarily. If you have an app which uses Dropbox to sync its data, losing xattrs may cause minor issues.
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Travis Ketchum
(@TravisKetchum) reported
@markgurman DropBox is terrible anyway. It has so much bloat and uses way more resources than is needed. Abandoned them years ago and so happy I did.
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Pacers Fan J-Rose 💛
(@thisisjrose) reported
Dropbox is such a dumb site/platform for me to have issues on but i live a stupid little life so i guess that's why i can't download anything today