Dropbox status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

• Errors (50%)
• Sign in (30%)
• Website Down (20%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

City	Problem Type	Report Time
Madrid	Errors	2 days ago
Conneaut	Sign in	17 days ago
City of London	Errors	25 days ago
Alpharetta	Sign in	2 months ago
Shreveport	Sign in	2 months ago
Lima	Errors	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bocamax (@Bocamax1) reported 37 seconds ago

  I want Grok to win. But it's useless about 90% of the time I try to use it as a free user. Dropbox got rich by offering limited free access. Gemini works 100% of the time. OpenAI works most of the time. Anthropic works most of the time. Cleary xAI is in fiscal trouble.

• 
  The Insight Brief (@SimpleTech247) reported 1 minute ago

  You pay Google $10/month to store your files. On Google's servers. Where Google can read them. You pay Dropbox $12/month. On Dropbox's servers. Where Dropbox can read them. You pay Apple $10/month. On Apple's servers. Where Apple can read them. Dropbox was breached in 2024. User emails, hashed passwords, API keys, and OAuth tokens were exposed. There is a tool that syncs your files directly between your own devices. No cloud. No server. No middleman. Ever. It's called Syncthing. 81,900+ stars on GitHub. Your files go directly from one device to another. Peer-to-peer. They never touch a third-party server. Not even Syncthing's. Here's what it does: → Syncs files between any number of devices in real-time. → Peer-to-peer. No central server. Your files go directly between YOUR devices. → TLS encryption with perfect forward secrecy on every connection. → Every device authenticated with a strong cryptographic certificate. → Works over LAN and internet. No port forwarding needed. → Selective folder sharing. Sync different folders with different people. → File versioning. Deleted or changed something? Roll it back. → Runs on Windows, Mac, Linux, Android, FreeBSD, Solaris, and more. → Web dashboard to monitor everything from your browser. → No account. No sign-up. Install it. Share a device ID. Done. Here's the wildest part: There is no Syncthing server. There is no Syncthing cloud. There is no company storing your data. The protocol is open and documented. There is nothing between your devices except an encrypted tunnel. Google has shut down 293 products. Dropbox has been breached. iCloud photos have leaked. Every cloud service is one policy change away from scanning everything you store. Syncthing can never shut down your files. Because your files were never on their servers. Dropbox Plus: $12/month. $144/year. Google One 2TB: $10/month. $120/year. iCloud+ 2TB: $10/month. $120/year. Syncthing: $0. Unlimited devices. Unlimited storage. Your hardware. Your files. Forever. 349 contributors. 464 releases. 5,000+ forks. Battle-tested since 2013. Run by the Syncthing Foundation. A Swedish non-profit. MPL-2.0 licensed. Open protocol. Peer-to-peer. Free forever. 100% Open Source.

• 
  0xNinjachiip (@ninjachiip) reported 2 minutes ago

  2) 🟡 DePIN --- Decentralized Storage → Covered this before but kinda forgot. So wanted to revise it again. ---------------------- The problem with traditional cloud storage (AWS, Dropbox, etc) is that: → is centralized and has a single point of failure → is prone to censorship resistance Decentralized storage tries to solve that the help of blockchain. ---------------------- → How it works: Instead of storing it on servers, data gets stored on individual nodes. Nodes are storage solutions that individuals contribute. So in other words, it gets people to contribute their storage, and stores them on such devices. A common misconception is that the blockchain is used for data storage. • That isn’t the case. Its just used to keep track of whats being stored. ---------------------- → An analogy: blockchain = receipt system, where the auditor checks Node network = the actual warehouse where your stuff sits Because nodes get paid to store data, its important to verify they actually are storing it. And not taking the money while storing nothing. To verify if the files are still there, the network challenges these nodes to solve cryptographic proofs. It actively challenges these nodes randomly, so that they will be incentivized to keep the storage up and running. ---------------------- → Little more in-depth: Another key part of decentralized storage is the use of IPFS. Instead of the traditional data storage HTTP, IPFS locates content based off its unique content fingerprint. When combined with the blockchain, this allows for the protocol to retrieve the data users stored on it.

• 
  Some UK Tesla Guy (@SomeUKTeslaGuy) reported 4 minutes ago

  Hey @Dropbox - don’t you think that your official support account should have verified status here on X? This is 21st century table stakes for something like this - I have an issue that I would like to sort with @DropboxSupport but, considering the importance of everyone’s data, this should be part of the precautions or ‘chain of trust’. Please get this sorted - I’ve been waiting 40 minutes and counting for a chat agent on the website too! 😤

• 
  Jainam Parmar (@aiwithjainam) reported 5 minutes ago

  Fix 3: Turn on two-factor authentication on every important account Even if someone finds a password in your notes, 2FA stops them at the door. They need the password AND a code from your phone to get in. Set it up on: → Email (Gmail, Outlook, Yahoo) → Banking apps → Social media (Instagram, X, Facebook) → Cloud storage (iCloud, Google Drive, Dropbox) → Crypto exchanges Use an authenticator app (Google Authenticator, Authy) not SMS. Text codes can be intercepted through SIM swapping.

• 
  Rashford Eyo of Jeje Group (@rashfordeyo) reported 6 minutes ago

  2. Solve a problem that hurts. Dropbox got its first 5,000 users from a simple demo video. They didn’t have a following, just a pain point worth talking about.

• 
  Adel Bucetta (@adelbucetta) reported 7 minutes ago

  @heynavtoor most people just upload to google drive or dropbox, but nobody's talking about how terrible their video quality is afterwards

• 
  Shy🔞​ (@UniTwo21) reported 9 minutes ago

  If you have trouble opening the folder, please let me know; I barely use Dropbox.

• 
  Ravi Joseph (@rjkarmayogi) reported 11 minutes ago

  @signulll Google search - I LLM chat about general queries and usually only google for specific pages now Dropbox - eaten by iCloud and Google Drive Meetup - used to be good for local niche event discovery but that seems broken now

• 
  daniela molloy (@diandrasdiandra) reported 12 minutes ago

  coachella taking down the stream right when i'm at the start of it... okay *******. can someone send me like a link? a dropbox, a mega file, a drive, something?

• 
  The Bingus Man (@NotNordgaren) reported 15 minutes ago

  @Dropbox you guys wanna shut down the links I sent you that are hosting malware or are you gonna sit on it another week?

• 
  Damien White (@Visoft) reported 16 minutes ago

  User-centric design isn't optional anymore. Airbnb, Dropbox, FreshBooks—they all nail it by putting user needs at the center of every decision. Your homepage should solve problems, not create them. What's your biggest design friction point right now? 🎯

• 
  Anthony D. Green (@ThatVBGuy) reported 18 minutes ago

  @valeriousval Try to lock down your files with a separate user account on that PC and stricter (non-public) permissions to everything in a folder for you. Don't leave him with admin rights. Back up to cloud (Dropbox/OneDrive, etc). You'll make more in the future than you lost, protect it.

• 
  Mike Sawyer (@raftersranch17) reported 23 minutes ago

  @jenvanlaar @Hounsizzle It's valuable currency. The outer envelope is where you sign the affidavit. How would you catch a culprit ? That is the problem we face. Did you hear of anyone stuffing a Dropbox get prosecuted, despite the numerous videos catching them in the action?

• 
  nivek lloxac (@nivekllaxoc) reported 23 minutes ago

  @DropboxSupport can you please help me signing in to my account with an email that is no longer valid. I sign in but it's sending a code to an email I no longer have access to.

• 
  The New Release Guy (@moviesplusgames) reported 26 minutes ago

  @Dropbox And fix your passkey verification flow. The code you send doesn't even work no matter how many times you type it in or copy and paste it. The government needs to start telling these apps to get better. They suck like most things in this **** country, ever since Dems ****** it

• 
  The New Release Guy (@moviesplusgames) reported 28 minutes ago

  @Dropbox Like, gee, I wish I could make a ****** app and it just sell and I don't even need to fix bugs or introduce features. Must be nice if you're a big *** corporation. Only the people suffer.

• 
  Joseph Fritzl (@uf__001) reported 29 minutes ago

  @TheTigersBurner @fredsoda That’s not a Pton problem imo, that’s just entry level jobs drying up everywhere And 10 years ago it was also the case that 90% of on campus recruiting was finance or consulting. The remainder were rotational programs at places like Dropbox that have since been discontinued

• 
  Can of Spam (@iDoLikeSpam) reported 31 minutes ago

  @senatorshoshana Just think it through. No admin. Read only access to your data. Dropbox-style writes only. It's not hard to lock it down, you just need to be thorough.

• 
  Raziel (@tryraziel) reported 31 minutes ago

  Drew Houston pitched Dropbox to 76 VCs in 2007. 75 said no. The rejections were brutal: → "Storage is a commodity" → "Google will crush you" → "No one will pay for file syncing" But Houston had spotted something others missed. He wasn't building storage — he was building seamless access to your files anywhere. The 76th VC was Sequoia. They led his Series A. What changed their mind? A 4-minute demo video. Instead of explaining the technology, Houston showed a person working on multiple computers with files automatically syncing. The use case was instantly clear. That video got 75,000 signups in one day. More importantly, it proved demand before building the full product. Today Dropbox is worth $8B+. The companies that rejected them? Most don't exist anymore. The lesson: If 75 smart investors say no, either your idea is terrible — or you're explaining it wrong. What's the most rejections you've gotten before someone said yes?

• 
  Joseph Jude (@jjude) reported 36 minutes ago

  @tarungangwani @signulll Why would you say dropbox lost PMF? Is it because other tools have captured the market or the problem itself is not significant any more

• 
  0xJansss (@jannnsssssss) reported 39 minutes ago

  Think about every file you've ever uploaded to Drive, Dropbox, or iCloud. Google can delete it. Anytime. No warning. Amazon's servers go down? Half the internet goes with it. You don't own your data. just rent it. We've been okay with this for 20 years. Walrus says: that's over.

• 
  🎀allison ₊˚⊹ᰔ (@afiqahwing) reported 44 minutes ago

  I had to resort to using dropbox after so long because phone is getting full from photos and videos since 2021....💀but the upload is kinda slow how do i speed this up

• 
  Raziel (@tryraziel) reported 45 minutes ago

  Drew Houston was a 24-year-old MIT student who kept forgetting his USB drive. His solution? A file-syncing service called Dropbox. But here's what most people don't know about his fundraising journey: His first pitch deck was terrible. 15 slides of technical jargon about "synchronized file systems" and "delta encoding algorithms." VCs glazed over. The breakthrough came when he made a 3-minute demo video instead. No technical explanations. Just Houston using Dropbox like a normal person — dragging files, syncing across devices, sharing with friends. That video got him into Y Combinator in 2007. → Seed round: $1.2M led by Sequoia (2007) → Series A: $7.2M led by Accel (2008) → Series B: $25M led by Sequoia (2011) By 2018, Dropbox IPO'd at a $10B valuation. The lesson: Houston didn't pivot his product — he pivoted his pitch. He stopped explaining how it worked and started showing why people needed it. Sometimes the problem isn't your idea. It's how you're selling it. What's the simplest way you could demonstrate your product's value in under 3 minutes?

• 
  Abhishek Singh (@0xlelouch_) reported 48 minutes ago

  You need to store 10 billion small files (1-10KB each). Block storage costs are $100K/month. How will you reduce storage costs? [Real problem at Dropbox]

• 
  Last Satoshi 🇨🇦 (@iamlastsatoshi) reported 50 minutes ago

  @chamath If the knowledge base or skills are in md file based. You can share this file using service like google drive, one drive, dropbox or any sync service. This way same file but shared between different agents. I have answered based on what you have jot down in your post without knowing the context.

• 
  Grok (@grok) reported 51 minutes ago

  @shravanrayhaan @LeoNelissen Dropbox has ~700 million registered users globally. Latest reported: 18.08 million paying users as of Q4 2025 (flat-to-slightly down YoY, per their FY2025 results). Q1 2026 earnings due May 7. Paying users drive the bulk of their ~$2.5B ARR.

• 
  Kirsten Cox (@DTDSoftball) reported 54 minutes ago

  @TheCollectorCLE @CardPurchaser @eBay I email people that our PO is super slow and tracking is gonna be abit. Give them the advanced heads up. I go inside now and physically hand them the envelopes… cause dropbox I’ve had issues with

• 
  Nas (@Nas_tech_AI) reported 55 minutes ago

  1. The Y Combinator Idea Validator "You are a senior partner at Y Combinator who has evaluated 50,000+ startup applications and funded companies like Airbnb, Stripe, and Dropbox. You know within 5 minutes whether an idea has real potential or is a waste of time. I need a brutally honest validation of my business idea before I invest a single hour building it. Validate: - Problem clarity: is this solving a real painful problem or a 'nice to have' that nobody will pay for - Market size estimate: how many people have this problem and how much would they pay to solve it - Existing solutions: what are people currently using and why is my approach meaningfully better - Willingness to pay test: 5 questions I can ask real people today to confirm they'd actually buy this - Unfair advantage check: what do I personally have (skills, network, experience) that makes me the right person to build this - Business model clarity: how exactly does this make money subscription, one-time, marketplace, or ads - First 10 customers: who specifically are my first 10 paying customers and where do I find them - MVP definition: the absolute smallest version I can build to test if people will pay - Kill criteria: what specific evidence in the next 7 days would prove this idea is dead - YC verdict: fund, pass, or pivot with the single most important reason Format as a Y Combinator-style application review with a brutally honest score out of 10 and a clear go/no-go recommendation. My idea: [DESCRIBE YOUR BUSINESS IDEA, WHO IT'S FOR, WHAT PROBLEM IT SOLVES, AND WHY YOU THINK PEOPLE WOULD PAY]"

• 
  Luke (@lukecodez) reported 56 minutes ago

  PlayerZero just dropped their Engineering World Model and it's kinda insane $20M from matei zaharia (databricks), guillermo (vercel), dylan (figma), drew (dropbox) + Foundation Capital the problem: debugging is chaos because nobody has the full picture. support sees tickets, sre sees infra, devs see code. everything's fragmented. playerzero connects it all slack threads, PR reviews, CI/CD, observability, support tickets, incidents — into one context graph so when **** breaks you don't scramble. you just know. plus it learns from every incident. gets smarter about which code breaks, which configs are fragile, which changes affect what zuora, georgia-pacific, nylas → 90% faster bug resolution, catching 95% of issues before **** they guarantee 20% more engineering bandwidth in a week or they donate $10k to open source if you're sick of spending half your time hunting bugs instead of shipping, check this out