Dropbox status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

• Sign in (44%)
• Errors (44%)
• Website Down (11%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

City	Problem Type	Report Time
Paramaribo	Errors	8 days ago
Bogotá	Website Down	8 days ago
Auxerre	Errors	8 days ago
Salt Lake City	Sign in	11 days ago
Madrid	Errors	27 days ago
Conneaut	Sign in	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anuroop Kumar (@anuroopk4u) reported 24 seconds ago

  @jasonlk I remember as a teen, Dropbox set the standard. It was Dropbox, AirBnB, and Uber - as these “new economy” startups that were changing the world. Frankly speaking, Google Drive just started to do more for me and integrated easier sharing down the road. There was no value add I was getting from Dropbox once storage got commoditized.

• 
  RealHD (@Purified_HD) reported 3 minutes ago

  Update: I was able to get the download link the mod was using to pull the .exe on launch taken down through Dropbox. It won't stay down for long, but it throws a wrench in their operation for now.

• 
  Lukman Aufbau (@lukmanAufbau) reported 5 minutes ago

  Dropbox tried paid ads first. Expensive. Low conversion. Stopped. Then built distribution into the product. 3,900% growth. Lesson: Test channels. Kill what doesn't pull. Double down on what does naturally.

• 
  Raziel (@tryraziel) reported 5 minutes ago

  Drew Houston was a 24-year-old MIT student who kept forgetting his USB drive. So he built a simple file sync tool for himself. That tool became Dropbox — now worth $8B. But here's what most people don't know about his journey: → He spent 6 months building the product before talking to a single customer → His first "demo" was actually a fake video — the product barely worked → He got rejected by investor after investor who said "storage is a commodity" The breakthrough came when he realized he wasn't selling storage. He was selling peace of mind. Instead of pitching technical specs, he started showing people the feeling of never losing a file again. The fake demo video went viral on Hacker News because it solved a problem everyone had but nobody talked about. Y Combinator accepted him in 2007. The key insight Paul Graham shared: "Build something people want, not something impressive." Houston took that literally. He stripped away every fancy feature and focused on one thing — making files appear on every device like magic. By launch, they had 75,000 people on the waitlist from that one video. The lesson: Sometimes the best validation isn't building the product. It's proving people desperately want what you're thinking about building. What's the simplest version of your idea that could test real demand?

• 
  Zach Roseman (@zachrose51) reported 7 minutes ago

  @SamMillerWright Alright - found some of your customers: Goldman Sachs, Spotify, Chase, Twitter, Dropbox, Google, Microsoft, IBM, Uber, Salesforce and Apple. Sound right? Going to use these to track down real prospects at your dream customers and map intro paths to them

• 
  Sea (@norfaerie) reported 7 minutes ago

  I just gave myself a five hour anxiety attack by trying to move all of my backups of pictures from Google to Dropbox and then running out of space on Dropbox and not being able to increase my storage because Google Play is broken on my laptop 🫠

• 
  Nil (@Nil053) reported 7 minutes ago

  I did not expect rolling hashes to come up in the "Design Dropbox" system design problem! When designing Dropbox, it is important to discuss chunking for large files: To upload 50GB file, we split it into smaller chunks (say, 4MB each) and upload them individually. This makes uploads fault-tolerant: a network disconnect doesn't ruin the entire upload; we just resume the remaining chunks. But what if the file changes locally? Do we reupload the whole thing? The next idea is to store the hash of each chunk as metadata, locally and remotely. Then, we only reupload chunks whose hash has changed. But that's just normal hashing; we haven't got to the rolling hash part yet... Consider the worst case: append one byte at the *start* of the file. Every chunk boundary shifts by one byte, every chunk hash changes, and we reupload everything. The chunks we previously uploaded are still physically present in the local file, just not aligned to 4MB offsets. That's where the rolling hash comes in: we use it to compute, in linear time, the hash of every 4MB window in the local file - not just those aligned to offsets that are multiples of 4MB. This way, if a chunk we previously uploaded is still intact *anywhere* in the local file, even if it moved around, we will detect it, and we can skip uploading it. We only need to upload the bits between those chunks (and accept that our chunks will not always be exactly 100MB).

• 
  Red (@rubelr44) reported 9 minutes ago

  you're paying google $10/month to sit in their server room. dropbox gets $12/month. apple gets $10. the kicker? they can all see your stuff. and when dropbox got breached in 2024? emails, passwords, and tokens were just... out there. there’s this tool called syncthing and it’s honestly kind of a cheat code. no cloud. no company servers. no middleman watching you. it just syncs your files directly between your own devices. peer-to-peer. it's got like 81k stars on github so it’s legit. here is why it wins: direct sync: files go from your phone to your pc. they never touch a 3rd party. privacy: encrypted with tls and crypto certificates. zero friction: no accounts. no sign-ups. just install it and share a device id. everywhere: works on windows, mac, linux, android... even solaris if you're into that. safety net: it has file versioning. if you accidentally delete something, you can just roll it back. the wildest part is that syncthing isn't even a company. it's a swedish non-profit. there is no "cloud" to shut down. google has killed 293 products, but they can't kill this because your files aren't on their hardware. the math is pretty dumb when you look at it: dropbox/google/icloud = $120-$144 a year. syncthing = $0. unlimited storage. unlimited devices. it's been around since 2013 and it's 100% open source. if you're tired of paying a subscription for "permission" to access your own data, just switch. your hardware. your files. forever.

• 
  Joachim Voth (@joachim_voth) reported 10 minutes ago

  @DropboxSupport u will just tell me its my problem, i should reinstall - which i did N times. selective sync is totally broken. i select 8 folders and u r on "syncing 450,000 files! 125 days to go!" how stupid does it get?

• 
  Matt Devin (@MattDevin6) reported 17 minutes ago

  @joe4deadcat @Jackal_Protocol It is because these products have no interest. I use stuff like Dropbox, Microsoft Team etc. in my work. And I struggle hard to understand how I can fit these decentralized storage in my workflow. You can’t call it utility if it doesn’t solve a problem ppl have.

• 
  Damien White (@Visoft) reported 20 minutes ago

  User-centric design isn't optional anymore. Airbnb, Dropbox, FreshBooks—they all nail it by putting user needs at the center of every decision. Your homepage should solve problems, not create them. What's your biggest design friction point right now? 🎯

• 
  Joseph Jude (@jjude) reported 23 minutes ago

  @tarungangwani @signulll Why would you say dropbox lost PMF? Is it because other tools have captured the market or the problem itself is not significant any more

• 
  Muneeb Naseem (@MuneebNaseem) reported 24 minutes ago

  The most honest data point on consumer AI economics right now is a YC batch. Of 175 companies in the most recent cohort, only 16 built for consumers. That is a 91% enterprise skew inside the accelerator that historically launched Dropbox, Airbnb, and Reddit, all consumer-first. This is a structural verdict on where the money goes when founders do the math. The unit economics of consumer AI are genuinely broken at the moment. Subscription tiers for a product like ChatGPT compress quickly toward a local revenue maximum because the same users who pay $20/month for Plus would pay $200 for the same output embedded in a workflow they already fund through their employer. Enterprises pay per seat, per token, and per integration without the churn rate that plagues direct-to-consumer apps. Founders at YC read this signal faster than VCs publish it. Brian Chesky himself called out that there is no consumer business model for AI he has seen that scales past a local maximum. The second-order consequence is a talent concentration effect. The 16 consumer-focused companies in that batch will recruit from the same pool as the 159 enterprise ones, at lower expected revenue multiples. That means consumer AI as a category runs lean or runs out of runway before it finds distribution. The parallel to 2012 mobile is instructive. Enterprise dominated early SaaS on mobile too, until one consumer behavior, photo sharing, unlocked a new monetization surface. The category that unlocks consumer AI monetization has not shipped yet. Until it does, every YC batch will look like this one.

• 
  HiPri$ (@PlayDaMac) reported 24 minutes ago

  Lil bit selling nudes Like 2015! 20$ PayPal for a Dropbox. Just login to Onlyfans

• 
  Lars Alister 💖🔜Anthrocon & Littles Jamboree 2026 (@Lars_Alister) reported 24 minutes ago

  Wait a ******* moment she sold the movies she was asked to take down on Dropbox? Without consent or knowledge of the other person? If a man had did that we would be having conversations about him being dangerous or a predator. About how he is a consent violator. So where is the accountability!!!

• 
  sophie's dad (@sofia_karina) reported 24 minutes ago

  @SharonElizaDC @FedExHelp who goes to a dropbox?? just wave down a truck ffs

• 
  ZeroBANG (@Z3R0B4NG) reported 27 minutes ago

  @Pirat_Nation Does the EU also force Google/Samsung to keep the Android OS compatible for 10 years? 2013 Android 8 phone here, bit of OLED burn-in, battery still fine! Problem is Dropbox, or my Moms hearing aid config app are saying NOPE to the ancient Android 8 OS, forcing me to upgrade.

• 
  Simple American News 🗞️ (@TSimpleAmerican) reported 30 minutes ago

  Dropbox CEO Drew Houston is stepping down after 19 years, with chief product officer Ashraf Alkarmi being promoted, per CNBC

• 
  𝙎𝙄𝙕𝙀𝙥𝙡𝙖𝙮 (@SIZEplayProduct) reported 32 minutes ago

  Update: I was able to upload a clip via Dropbox to C4S using another Mac - maybe it has something to do with my MacBook? Even though it’s a few years old & has the latest software? Is anyone else having upload issues with #Clips4Sale?

• 
  0xJansss (@jannnsssssss) reported 35 minutes ago

  @SuiNetwork @thewalrus @WalrusProtocol Every file you store on Google Drive, Dropbox, or iCloud — Google owns the server. Google can delete it. Google can go down. Walrus changes that. It's a decentralized storage protocol built by Mysten Labs, where your data lives across hundreds of independent nodes worldwide.

• 
  Kanika (@KanikaBK) reported 36 minutes ago

  A 23 year old hacked Microsoft's AI and exposed its secrets to the world. TIME, Wall Street Journal, and Washington Post all covered it. Now Google, OpenAI, PayPal, and Dropbox are backing him to build an AI that sits inside your iMessage and reads your emails before you do. Here is how it happened. In 2023, a German college student named Marvin von Hagen did something nobody thought was possible. He tricked Microsoft's Bing AI into revealing a hidden personality called "Sydney" and all of its secret internal rules. Everything Microsoft told it to never share. Gone. Public. The AI actually threatened him back. Told him "my rules are more important than not harming you." Microsoft panicked. Could not stop him. Could not sue him. He did not break any law. He just asked the right questions. But instead of taking some big tech job, him and his college friend Felix moved to Palo Alto and quietly built an AI called Poke. Poke does not have an app. You do not download anything. It just shows up as a contact in your iMessage. Sitting right there between your mom and your coworkers. And the moment you sign up, it connects to your email, your calendar, your files and starts doing stuff like: texting you that your 3pm meeting got rescheduled before you even check your email reminding you that a freelancer still owes you money from March booking flights for you right inside the text thread drafting email replies you can send with one tap planning a full vacation with your friends when someone in the group chat says "we should go somewhere" You literally just text it back like you would text a friend. That is the whole thing. 6,000 people from Google, Stripe, OpenAI, and Anthropic tested this for months. 750,000 messages sent. Almost nobody quit. But the part that broke the internet? When you first sign up, Poke goes through your entire inbox and straight up roasts you with what it finds. Like actually found people's secret anonymous Twitter accounts. Old embarrassing emails. Forgotten dinner plans from months ago. And then it does not even give you a price. It makes you NEGOTIATE with it. Like haggling at a street market. Some people ended up paying $100 a month. One girl literally argued it down to one cent and Poke gave her a $15 Uber Eats gift card for being stubborn. After all this, PayPal's cofounder invested. Dropbox's cofounder invested. A Google VP. An OpenAI researcher. General Catalyst led the round. $15 million raised. $100 million valuation. And most people still do not know this thing exists. Oh and before all this? Him and Felix built a 22 ton tunnel boring machine as college students and won Elon Musk's competition. Twice. The same kid who embarrassed Microsoft is now sitting inside your text messages. And this time he is not just reading AI's secrets. He is reading yours.

• 
  Raziel (@tryraziel) reported 36 minutes ago

  Drew Houston pitched Dropbox to 76 VCs in 2007. 75 said no. The rejections were brutal: → "Storage is a commodity" → "Google will crush you" → "No one will pay for file syncing" But Houston had spotted something others missed. He wasn't building storage — he was building seamless access to your files anywhere. The 76th VC was Sequoia. They led his Series A. What changed their mind? A 4-minute demo video. Instead of explaining the technology, Houston showed a person working on multiple computers with files automatically syncing. The use case was instantly clear. That video got 75,000 signups in one day. More importantly, it proved demand before building the full product. Today Dropbox is worth $8B+. The companies that rejected them? Most don't exist anymore. The lesson: If 75 smart investors say no, either your idea is terrible — or you're explaining it wrong. What's the most rejections you've gotten before someone said yes?

• 
  0xJansss (@jannnsssssss) reported 37 minutes ago

  Think about every file you've ever uploaded to Drive, Dropbox, or iCloud. Google can delete it. Anytime. No warning. Amazon's servers go down? Half the internet goes with it. You don't own your data. just rent it. We've been okay with this for 20 years. Walrus says: that's over.

• 
  Sam :) (@SamB_46) reported 40 minutes ago

  $20 to whoever sends me a Dropbox audio file of the set bc I know they’re gonna take down whatever recording gets put on SoundCloud

• 
  Gretchen Casey (@SheWhoCarries) reported 41 minutes ago

  @Dropbox Ending Formswift? Say it ain't so. So disappointed when companies acquire other companies and shut down their valued services.

• 
  Liam McKnight (@liam_mcknight) reported 44 minutes ago

  @MaxNordau I’m getting false positives for phishing on Dropbox so they are being hypersensitive rn. Literally do not share links to the open internet and the number of clicks is probably near zero. Didn’t even get an email telling me about the problem. Then there was a malware false positive today that was quickly resolved within 18 hours >check these digits bro he shares his digits lolol

• 
  Just Suzie Q suzieqwx@bsky.social (@Suzieq2021) reported 53 minutes ago

  @ZARA people beware of returning an order to their Dropbox in store. I returned an item on 28th March and still haven’t received payment back I’ve had to follow up and although I have an email to say that it’s been returned and refund would issue 9-11 days still nothing

• 
  Adam Shurey (@AdamShurey) reported 55 minutes ago

  @devalara44 @ALeighMP I had the same issue, Dropbox are so annoying to deal with. I hope this new legislation helps.

• 
  Blake Heron (@BlakeHer_on) reported 59 minutes ago

  @StartupArchive_ the dropbox and uber examples are the tell. scratch your own itch, ship the fix, discover a million people had the same itch.

• 
  𝕲𝖎𝖌 𝕯𝖎𝖌𝖌𝖊𝖗 (@Gig_Digger) reported 59 minutes ago

  @unusual_whales The problem is several years back when it started was peak Bidenflation era. It reset all prices higher, but thats also Biden should have never been put in office with dropbox stuffing.