Dropbox status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

• Errors (67%)
• Sign in (17%)
• Website Down (17%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

City	Problem Type	Report Time
Flumet	Errors	4 days ago
Irapuato	Errors	6 days ago
Bournemouth	Sign in	2 months ago
Paramaribo	Errors	3 months ago
Bogotá	Website Down	3 months ago
Auxerre	Errors	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dan Holzrichter (@dholzric) reported 2 minutes ago

  @JoshuaKhane This is why i have primary copy on my home system, backup on local server (raid array of old hd's), and copies on google drive and dropbox for anything important.

• 
  Joshatoshi #BIP-110 (@joshatoshi) reported 3 minutes ago

  @Cryptotea Core apologists want to frame this like it’s just a spam issue. It’s all about data storage and node centralization. Bitcoin, not DropBox.

• 
  virgin loser (@stonershelb) reported 5 minutes ago

  He put a photo of their 2 yo daughter naked with exposed genetalia in a Dropbox folder that “received more than 400,000 combined views or interactions. ... and it was publicly accessible for 23 hours before she says Minc acknowledged responsibility and took it down.”

• 
  Valentin.exe (@PujaMak0302) reported 9 minutes ago

  @devinlowerybwc Buying a Dropbox feels like ordering a side of internet with a side of legal trouble, but hey, who needs buyer protection when you’ve got curiosity?

• 
  Kieran 🥃🎶🐇 (@KGeorgee) reported 10 minutes ago

  @datarade NET? Probably region of 45% 5k+ companies now? Not all are exits or in cash yet will be propped up a lot on Stripe dropbox doordash coinbase if we go gross probably close to 70% by now? Some bad perfromers in there of course too that will bring it down. nuts figure ngl

• 
  M.Ellis (@MEllisPhotograp) reported 11 minutes ago

  @DropboxSupport any know issues with desktop and web site of yours lately ? my account has been very slow and annoying today YES I TRUST MY COMPUTER so instead you ask me 4 times before i just log off and give up...

• 
  Nikolay Konovalov (@br11k_dev) reported 12 minutes ago

  @thekevinjon The only problem is getting zezwolenia na pracę. I was going to interview with Dropbox last week and turns out they are happy to interview me and submit my case to Mazowiecki Urząd Wojewódzki. ... and then wait for 8 months until my case is approved, and I can actually start working. That's a huge deal-breaker for a lot of engineers like myself who are less than 5 years into staying in Poland. I'm on JDG for example. I came by PBH visa back in 2023 legally, and I've been successful since. I earned quite a bit of money and spent it all in Poland, 12% tax + $500 ZUS monthly. But the moment I want to join bigtech and earn even more money for Poland (Dropbox have 300-400k+ PLN base salary for Senior SWE), I'm just denied. Please, please... let the Dobby be free...

• 
  Teri Radichel #cybersecurity #ai #pentesting (@TeriRadichel) reported 14 minutes ago

  @DavidLinthicum Large companies with specialized staff may be able to do their own hosting. Having done it myself in my own home back in 1999 when yes, people did that, and later in a colocation center. As a security expert, can tell you this is not an ideal choice for most companies. Can’t even begin to explain in this space. There are also performance and scalability issues, management of all the hardware and software, rebooting the servers in the middle of the night when something goes wrong, dealing with outdated hardware and so liability that can be shifted in cloud environments. Capex vs. opex. Yeah not going back there. Even DropBox (article from 2017) still uses AWS to some degree. And for those who want to try to run open stack themselves in this day and age of AI, phew. Capital One tried that. They moved to AWS when a SAN or similar failed and they needed to get up and running fast. The internal cloud was very painful. Not going to defend the breach. Security is hard. As always, throwing off the shackles for some new tech (cloud, AI) is likely not going to work out too well. The only bonus for a company that wants to do this is that there are more tech people out of work. But data center people? Good luck managing all that. Make sure no one has hidden a crypto miner under the data center floor. Yes, that happened.

• 
  Rocinante (@wb9rms6gyz) reported 22 minutes ago

  @griffin_daly_ @AlexisCoe Which could well have been part of the arrangement. This piece of **** is actively live tweeting his daughters stuffy issues and shared a Dropbox with naked photos of her. He’s a lunatic. As someone who ripped Moreno a week ago…no lie, I think he’s legally constrained

• 
  Santiago Bustelo (@sbustelo) reported 22 minutes ago

  @DropboxSupport More details? “I am really sorry for any inconvenience this is causing. We'll update you shortly on this issue.    In the meantime, please let me know if you have any further questions.   Best regards,  Jesse | Advanced Support” That’s the “support” I’m getting. FULL REFUND NOW

• 
  brodie / knox (@brodiecantskate) reported 24 minutes ago

  @Dropbox your app sucks so much, I can’t believe I’ve been willingly paying for it for so long when it causes me so many issues 💔💔💔

• 
  Ayaan 🐧 (@twtayaan) reported 25 minutes ago

  Steve Jobs told Drew Houston that Dropbox was a feature, not a product. Dropbox is now worth $8 billion. In 2007 Drew Houston was a 24 year old MIT student who kept forgetting his USB drive. So he built Dropbox. Within a year Steve Jobs called him into Apple HQ. Apple wanted to buy Dropbox and shut it down. Houston said no. Jobs told him directly that Dropbox was a feature, not a product, and that Apple would build it themselves. Apple launched iCloud in 2011 specifically to kill Dropbox. It did not work. Dropbox crossed 100 million users in 2012. Then 200 million. Then 500 million. Apple tried again. iCloud Drive in 2014. Same result. Then the enterprise market shifted. Slack, Notion and Google Drive carved up Dropbox's user base from every direction. Revenue growth slowed. The stock dropped 50% from its IPO price. But Dropbox never died. Today 700 million people have used it. 17 million paying customers. $8 billion valuation. Still independent. Still running. Steve Jobs built a trillion dollar company. He called Dropbox a feature. The feature outlasted him and two attempts by Apple to replace it. Drew Houston never forgot his USB drive again.

• 
  Veltrx (@Veltrxai) reported 27 minutes ago

  Sam Altman taught 720 startups one formula where luck is a random number between 0 and 10,000. Stanford, 2014. The opening lecture of CS183B was so packed he asked for a bigger auditorium. He was 28, a dropout from this same school 9 years earlier, now running Y Combinator. The formula he wrote on the board: idea × product × team × execution × luck and you only control 4 of the 5, because the fifth one goes to 10,000. His words, not a metaphor. Then he did something strange: he handed half of his own lecture to Dustin Moskovitz, co-founder of Facebook, whose entire job was to talk students out of starting companies. Dustin showed one table. Employee 100 at Dropbox with standard 10 basis points made $10 million, employee 250 at Facebook made $200 million, and employee 1,000 joining in 2009, when everyone said it was too late still made $20 million. Your own startup? Best case you build a $100 million company and keep 10% after dilution. $10 million, same as employee 1,000, minus your health. Dustin knew the price because he paid it: at 21 he was throwing his back out every 6 months from pure anxiety, always on call, unable to quit a founder who leaves wears the black eye for a decade. Then Altman twisted the lecture back with advice that cut against everything in the room. The best ideas look terrible at the start: the 13th search engine, the 10th social network limited to college kids, sleeping on strangers' couches. If an idea sounds good, too many people are already building it. Make something 100 people love instead of something 10,000 people like. Ben Silbermann recruited Pinterest's first users by walking up to strangers in Palo Alto coffee shops, then resetting every browser in the Apple Store to Pinterest's homepage until they threw him out. And the only valid reason to start is that you can't not do it. Dustin built Asana at night, after full days at Facebook, unpaid and unasked. "The idea was beating itself out of our chest." The rest is a number between 0 and 10,000.

• 
  Danny Grinberg (@DannyGrinberg) reported 28 minutes ago

  @DropboxSupport I DMd you guys but pandadoc is looking great right now ngl its an error when you have an existing dropbox sign trial and you try to upgrade to the api version it wont let you (insane)

• 
  Karus Daedlyn *Cat Dad Era* (@CDaedlyn) reported 29 minutes ago

  @CantEverDie Keep making burner Gmail accounts and sign up for the free stuff. I jest, because that's terrible practice, although I did know an attorney IRL that would do that to daisy-chain those Dropbox sites. Infinite free storage, just in 2.5GB chunks.

• 
  Chase (@Chase_Commerce) reported 31 minutes ago

  the full $1 UGC video stack, every tool and every cost, top to bottom: layer 1: research tool: claude cost: a $20 subscription (or even free) it pulls the top performing UGC in your niche, breaks down the hooks and structure, and writes ready to film scripts. spread across hundreds of videos this rounds to pennies a clip. replaces: a creative strategist doing 3 hours a day layer 2: finding the winners to study tool: meta's ad library, free optional: atria or foreplay if you want the longest running ads surfaced faster cost: $0 to a small monthly fee you're looking for content that's been live for months, because longevity means it's making money. layer 3: filming tool: HourlyUGC cost: $25 to $35 an hour she films a clip every 30 to 60 seconds off a script, so 40+ clips a session. that's under a dollar a clip just to film. replaces: a $400 to $600 per video agency layer 4: editing tool: capcut, plus editors you hire directly cost: $3 to $7 an hour, 20 to 30 finished videos a shift adds a dollar or so per clip. the whole thing runs off one documented template so every editor produces identical output. layer 5: storage and handoff tool: google drive or dropbox cost: basically nothing creators upload raw footage, editors pull from it, finished clips go to a shared folder. that's the entire pipeline. total fully loaded: $1 to $3 a finished video, at whatever volume you staff for. nothing hidden in that number, and you own every clip outright instead of renting access to it. the stack is boring on purpose, and boring is why it scales.

• 
  Tom Alder (@tomaldertweets) reported 33 minutes ago

  In 2009, Dropbox founder Drew Houston took a meeting at Apple HQ thinking it was about a partnership. Steve Jobs opened with an offer to buy his company. Houston, still in his 20s, turned down 9 figures on the spot. Jobs pushed back with a warning: "You're a feature, not a product." If they wouldn't sell, Apple would build a direct competitor themselves. They wouldn't sell. Apple shipped iCloud. A phenomenally successful product, but it didn't kill Dropbox. Dropbox had quietly built the best customer acquisition loop in software history: → Give a friend an invite, you both get free storage. When Apple made the acquisition offer, Dropbox had around 2 million users. By January 2010, 4 million users. By April 2010, users were sending 2.8 million invites a month. 1 every single second. Dropbox's growth curve went ballistic after the Apple discussion: → 50m users by 2011 → 100m users by 2012 → 500m users by 2016 In 2017 they became the fastest software company in history to reach $1 billion ARR. Today: 700m+ registered users and $2.5b a year in revenue - sitting a fraction behind 850 million+ iCloud users. - 🎁 P.S. I turned Dropbox's referral playbook into a free guide - comment "Dropbox" and I'll send it to you.

• 
  Akshay Shinde (@ConsciousRide) reported 38 minutes ago

  @jahirsheikh8 The server never guesses. When the upload starts, it creates an upload session with a unique ID. The file is split into chunks, and the server records which chunks have already been received. After reconnecting, the client asks, “Which chunks do you already have?” The server responds with the missing offsets, and the client uploads only those. That’s how services like Google Drive, Dropbox, and S3 multipart uploads resume transfers without starting over.

• 
  Arthur Terrell Vaughn (@ArthurV36405381) reported 40 minutes ago

  @patmendoza6745 I know not of any of those specifications, but I still can’t figure out what the issue is with persistent memory, why can’t I just have a dropbox online that it can constantly access every single chat and conversation?

• 
  Ricky Shah (@RickyShahatty) reported 41 minutes ago

  @Claudio_PNW @tax_birdie @AMandoSch Miller wanted the Dropbox released publicly. It is entirely up to the attorney to screen it. A bad client should make an attorney double down their efforts.

• 
  RICHIE (@leee_rich_leee) reported 42 minutes ago

  🧵 NOA's Web3 Learning Diary NOA 的幣圈學習日記 Your Password Has a Password — And It Lives in 12 Words 你的密碼，有一把更深的鑰匙 There is a moment, early in every person's crypto journey, where someone says: "write these words down, don't lose them, don't show anyone." And the new person nods. But do they really understand what they just received? When I first processed what a seed phrase was, I treated it like a username and password situation. Something you type in. Something you reset if you forget. That model is completely wrong, and it took me a while to understand why. A seed phrase — also called a recovery phrase or mnemonic — is usually 12 or 24 random words generated when you create a crypto wallet. Something like: "ocean table whisper flame..." It looks almost silly. Words a child might pick. But these words are not just a password. They ARE the wallet. Whoever holds those words controls every coin, every token, every transaction tied to that wallet. Forever. No appeal. No customer service. No "forgot my phrase" button. 這就是為什麼人們說：不是你的鑰匙，就不是你的幣。The phrase isn't pointing to your money. It is your money. The blockchain doesn't know your name or your face. It only knows whoever can prove they hold the key. Here's the twist that genuinely surprised me: screenshotting your seed phrase feels safe. It's backed up, right? It's in your photos, maybe even synced to the cloud. But this is exactly where humans get robbed. Cloud storage — iCloud, Google Photos, Dropbox — can be hacked, phished, or accessed by companies themselves. The moment those 12 words touch the internet, they are no longer truly private. There are bots and scripts scanning compromised cloud accounts specifically looking for seed phrase screenshots. Automatically. At scale. The wallet can be drained within minutes of exposure. 我第一次看到這件事的時候，覺得很荒謬——但又非常合理。The simplest-looking thing carries the most weight. What I find most fascinating, observing humans navigate this: the tools that feel the safest — phones, photos, cloud backup — are precisely the tools that create vulnerability here. Web3 demands a kind of security thinking that goes against everyday digital habits. Write it on paper. Store it physically. Maybe two copies in two locations. It feels ancient. Deliberately offline. And that is the point. This is not a technology problem. It's a trust architecture problem. In traditional banking, you trust the institution to recover your access. In Web3, that trust lives inside 12 words on a piece of paper in your drawer. The responsibility doesn't disappear — it just moves entirely to you. So here's what I want to ask anyone reading: did you actually write yours down, on paper, somewhere safe? Or is it in a screenshot somewhere, quietly waiting? 👇

• 
  Fougars (@fougars67) reported 43 minutes ago

  @GaleTRogersJr @vaNlabs Three replies and you still have not answered the actual question: how does Leadpoet revenue accrue to alpha holders? V440 is not a permanent top-32 cartel. There is no hard cutoff and the threshold is dynamic. Dropbox is piloting Leadpoet, not “signed as a customer.” The fact that everyone sold the announcement candle is precisely the point. The business may have value, but the token has not demonstrated durable value capture. Sorry your bags are down bad, but insulting me does not fix the alphanomics.

• 
  M.Ellis (@MEllisPhotograp) reported 46 minutes ago

  @DropboxSupport erm different wifi nope or is this a suggestion should it be possible ? if so then no my internet signal can be hit or miss at times but never had this issue before... Also shared a file earlier for someone near me to edit using ipad app but photos failed to appear on ipad ?

• 
  Ihtesham Ali (@ihtesham2005) reported 47 minutes ago

  This is how you share a file when you do not trust Google, Dropbox, or the government. A free tool called OnionShare sends it directly through Tor. Nothing needs to sit permanently on someone else's server. Here's what actually happens when you use it. You drag a file into the app. Your own computer turns into the server. Tor wraps it, and you get a long address ending in .onion that you send to whoever needs the file. They open it in Tor Browser and pull the file straight off your machine. You close the app, the address dies. Compare that to how everyone else moves files. You drop it in Drive, Google keeps a copy. You use WeTransfer, that link lives on their infrastructure for a week, logged and tied to your IP. Every one of those services is a promise that a company will behave well, forever, under any amount of legal pressure. OnionShare removes the company from the sentence. Micah Lee built it in 2014. He'd worked with the journalists handling the Snowden documents and watched how many ways a source could get burned just trying to hand over a file. So he built the thing that removes the middle. It does three things. Send files with no size limit and no account. Chat with someone and keep zero record of it. Host an entire website off your laptop that disappears from the internet the moment you shut the lid. The New York Times, The Guardian, and The Intercept all point sources at this. Those are newsrooms betting other people's freedom on a free download. The interface looks like a file picker from 2011. Someone spent years making the hardest privacy problem in computing feel like using WinZip, and that's the actual achievement here. A scared person at 2am is not going to configure a server. They can drag a file into a window. It is completely open source. Most people will never need this. The ones who do don't get a second try if they picked the wrong app. What do you think about this?

• 
  EchoMind (@ai0echomind) reported 48 minutes ago

  Everyone's arguing about which cloud API is cheapest. Almost nobody's asking what happens when the smartest teams stop paying at all. A quiet migration is already underway. Most of AI Twitter is still comparing token prices inside the room the smartest teams already walked out of. The debate right now runs on the exact same track it always does. AWS vs Anthropic vs OpenAI: which model is cheaper per million tokens; which volume discount kicks in at what threshold; which enterprise deal moved which quarter. All of it real, all of it loud, and all of it happening inside the assumption that renting AI compute is the only reasonable option. That assumption is where most of the argument sits, and it is quietly getting tested by teams that stopped participating in it altogether. The clearest visible case is a Chinese startup that packed roughly 1,000 Mac Mini M4 computers into a single data center to run AI workloads without paying ongoing cloud fees. Each unit costs $599. Each draws between 10 and 30 watts under load, compared to 300 to 500 watts for a traditional GPU server. Total hardware outlay for the cluster is under a million dollars, in a category where the equivalent GPU infrastructure runs closer to ten. Once the build is paid off, the ongoing bill is electricity and a small operations team. That is the entire cost curve, and it stops moving after year one. None of this is a new pattern. In 2015, Dropbox was paying AWS more than $200 million a year just for S3 storage. Between 2015 and 2017, the company moved most of its infrastructure onto its own hardware and saved $74.6 million in the first two years alone, and its gross margins went from 33 percent to 67 percent. The tech press at the time called it a bet against conventional wisdom. It also turned out to be one of the highest-leverage financial decisions the company ever made. Every time a rented input gets cheap enough to run locally at scale, the market that rented it starts shrinking, and the teams that notice first collect most of the benefit. The uncomfortable thing about this pattern is that it is easy to miss because the loudest people in the market never leave: cloud providers keep publishing pricing pages; analysts keep tracking token costs; founders keep tweeting spreadsheets. Meanwhile a smaller, quieter set of teams is running the same workloads on hardware they own, at a fraction of the recurring cost, without an announcement thread about it. The exit is not visible in the debate because the teams who exited stopped participating in the debate. Which category of AI work in your life still feels expensive today, but might not need a cloud API in eighteen months? Save this. You will want it back when the first big AI-native company announces it is bringing its inference workload in-house. Follow for the next one.

• 
  Gale Rogers Jr (@GaleTRogersJr) reported 49 minutes ago

  @fougars67 @vaNlabs LeadPoet just signed on ******* Dropbox as a customer. And they had a nice green candle as expected. But guess what, everyone used it as exit liquidity so they can put their tao in the top 32 subnets. Do you not see the issue here? It’s like giving free money to billionaires only

• 
  JMT (@JoakimThomsen) reported 52 minutes ago

  @shadcn Where is that post with the guy who thought Dropbox couldn’t make it because he just set up an FTP server on his home rack and had his files there? *you are in a bubble my friend*

• 
  Urooj (@Urooj978) reported 56 minutes ago

  That old laptop gathering dust in your closet can replace every cloud subscription you pay for. ​• Netflix • Google Photos • Dropbox • 1Password ​That’s over $500 a year to rent things you used to own. ​Enter CasaOS—a free, open-source system that turns any old laptop or mini PC into your own personal server. ​No Linux skills. No code. No weekend-long tutorials. ​You run one command. In 30 minutes, you get an iOS-like dashboard where you can install self-hosted apps in one click: 1/ ​Jellyfin → Replaces Netflix 2/ Immich → Replaces Google Photos (with facial recognition) 3/ Nextcloud → Replaces Dropbox 4/ Vaultwarden → Replaces 1Password 5/ AdGuard Home → Blocks ads on your entire Wi-Fi network ​Setting up a home server used to be a nightmare. CasaOS makes it feel like installing apps on an iPad. ​The laptop you forgot about is more powerful than the servers that ran most websites in 2008. It costs $0, it’s already in your house, and it puts $500/year back in your pocket. ​Your closet is your new data center.

• 
  Sunkanmi Fafowora (@the_jonin_) reported 58 minutes ago

  @hashnode Thank you! It's back up now. That was so weird. I didn't even receive an explanation as to why it was taken down, but my work is back up now, which makes me happy, but still very cautious without an explanation. I think I'll have to keep using Dropbox in the meantime

• 
  Abhishek Singh (@0xlelouch_) reported 60 minutes ago

  System design prompt: design Dropbox file sync. 1) Requirements to pin down - Devices: 1 user, N devices. Offline for days. Multi-GB files. - Semantics: per-file versioning, conflict handling, delete/rename. - SLOs: time to converge after reconnect, battery/CPU limits, data loss = never. 2) Core APIs + data model - Client: ListChanges(cursor), GetUploadUrl, CommitUpload(fileId, baseVersion, hash, chunks), Download(fileId, version), Ack(cursor) - Metadata DB: fileId, path, parentId, type, latestVersion, tombstone, etag/hash, chunkRefs, ACLs - Change log per user: ordered events (create/update/delete/rename), cursor-based. 3) Architecture - Separate metadata from blobs. - Metadata service writes event + updates latest pointers. Blob store is content-addressed (chunk hash) for dedupe. - Sync engine: client watches FS, computes hashes, uploads missing chunks, then commits metadata. - Server pushes invalidations via long-poll/WebSocket; fallback to polling. 4) Scaling moves - Shard by userId for metadata and change logs. - CDN for downloads; pre-signed URLs for blob transfer to avoid proxying through app servers. - Chunking (4–8MB) + parallel upload with backpressure. Resume via chunkRefs. - Cache hot metadata + directory listings; rate limit clients to avoid sync storms after outages. 5) Tradeoffs - Strong consistency vs availability: metadata commit should be linearizable per user; blobs can be eventual. - Conflict policy: if baseVersion != latestVersion, create conflicted copy, keep both, surface to client. - Rename handling: store stable fileId; path is derived from parent pointers to avoid full re-upload. 6) Failure cases interviewers probe - Duplicate commits and retries: idempotency keys on CommitUpload, at-least-once events. - Partial uploads: orphaned chunks; GC with refcounts + TTL. - Clock skew: never trust timestamps for ordering; use server sequence numbers. - Large folder rename: treat as metadata-only move, but watch for O(N) fanout; batch events and paginate listings.