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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Dropbox. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Dropbox users through our website.
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Website Down (46%)
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Errors (31%)
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Sign in (23%)
Live Outage Map
The most recent Dropbox outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Regensburg |
Website Down | |
 Alcobendas |
Website Down | |
 Belém |
Errors | |
| Belém |
Errors | |
 Sugar Land |
Errors | |
 Olongapo |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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Bobby Fijan
(@bobbyfijan) reported
from
Philadelphia, Pennsylvania
@LiamKircher Funny story. That’s literally how I got that job among my partners at the very beginning of our company. All I did was set up the initial Google domain … and somehow ended up trouble shooting all of the Dropbox problems for the next 4 years.
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Doug
(@LungDocDoug) reported
@EndNoteNews Honestly, after googling a few things, I learned this myself, but in addition to posting an obscure update on your website, I am hoping that collaborating with developers from @Dropbox to solve the incompatibility issue is also in the works?
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Lovemore Kusekwa
(@fatherlinc) reported
Is @Dropbox currently down? What's going on?
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Ralf Ebert
(@RalfEbert) reported
@KrauseFx iCloud Drive repeatedly lost data and I don‘t trust it. Staying with Dropbox for now, was perfect in the early days, nowadays it’s okay but feels bloated. Looking for alternatives since the fake admin dialog issue. A decent iOS client for syncthing would be a game changer.
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Trevor Flowers 🌸🌸
(@TrevorFSmith) reported
@commandergaroo I sync multi-gig videos to Dropbox from my Pixels and my PC with no problem. I'm on a dang fast fiber connection.
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lisahellebo
(@lisahellebo) reported
@DropboxSupport I just DM'd you. Please help me fix this STAT. 🙏 I never considered I'd be charged a popularity fee.
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Stephanie Hans
(@HansStephanie) reported
Issue 20 is finally finished, even my computer decided to nope on this. As soon as I started to run the flatten/cmyk/export script, it died and refused to restart. Thanks god for dropbox. Bottom line. If you’re not saving your files on a cloud, you’re an idiot #diecomic
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Matt Getty
(@aspen) reported
Oh cool this is a Dropbox issue that's existed for > years... There must be a way to ignore this in Windows but who knows (not me).
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Peggy Lamberton, CMP
(@PeggyLamberton) reported
Looks like many folks have trouble with #Dropbox. Just take a look at their Dropbox Facebook page, on which customers share a multitude of problems, especially with billing and lockouts.
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Alfredo Ramos
(@alfredoramosa) reported
@DropboxSupport Yes it happens all the time since more than a week, I was expecting you will fix it at some point. I have added a support ticket. It is number 14480918 in case you can help following up.
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N844AA
(@beerplusplus) reported
i've tried to REALLY use it and then abandoned it like 5 times over the past few years. it's just SO ******* SLOW and hard to find stuff. i always leave to go back to my dropbox-synced folder of plain text files that i edit w/ sublime text.
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Alfredo Ramos
(@alfredoramosa) reported
@DropboxSupport It happens in all devices computers and browsers. I have been trying all. I get a 400 response from your server.
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— 𝐄𝐌𝐈𝐘𝐀 𝐒𝐇𝐈𝐑𝐎𝐔.
(@IdealistNaivety) reported
@ChasingIdeals / without actually being able to go through it, I wouldn't know how to diagnose the problem ngl, that and this isn't my forte mostly what I can do is spitball you a dropbox link on discord with all the files I have and you'd just have to unzip, copy the save data and run it
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Chris Palermo
(@CJPalermo) reported
@DropboxSupport Having a hard time -- can't sign in; can't enter my email to have my password reset; can't even send an email through your site to customer service (each time I get a "forbidden" error result") -- please help :)
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KENXL
(@KENXLJamz) reported
Thanks @Dropbox for resolving my issues with a speedy turnaround.
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Trevor Flowers 🌸🌸
(@TrevorFSmith) reported
@commandergaroo The iCloud and Dropbox syncs are unbelievably slow (estimated one ore more days to transfer a few gigs). When I cable it to the mac and use the Finder to drag files over it usually either acts like it's working and silently fails or it throws up a mysterious and useless error.
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john shima
(@johnshima) reported
@DropboxSupport No, only my folders. I don't have the app on my laptop either so i dont know how its started to share my desktop. I've read through your forum and none of the advice seems to fix it, there's no option anywhere to un-sync them.
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RIP KOBE BEAN BRYANT🐍🇳🇬
(@ngrprinceinno) reported
@CaliiforniaKing Yeah I did. There was a Dropbox link going around for a moment but it already got taken down. A lot of R&B, a nice little Kanye diss... it's better than Donda, but not by much.
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john shima
(@johnshima) reported
@DropboxSupport Just done & not there, there's not any apps beginning with D. But i have found the issue, my laptop downloads folder is linked to my dropbox account. I've deleted items from the laptop & now the space has appeared in dropbox. Obviously this isnt ideal but fixed it for this job
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E.J. Hassenfratz
(@eyedesyn) reported
@swellsparky Yeah the problem was im working on a shared Dropbox folder and the relative paths are to each of our computers so we’d have to go in and change the file paths each time to render to that correct file path on D: or E: or if that person was on a Mac totally different paths
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🥃 Steve Wart 🥧
(@swartable) reported
@KrauseFx I use all 3. Agree that Google is CPU intensive, but it seems to be less of a problem on M1 machines. I like that Dropbox lets me keep files offline and will seamlessly sync on demand. iCloud is great for Notes, but sometimes slow to sync files.
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Sallie Stanton
(@Missis_SCS) reported
@RachWard Hi - sorry for the delay, I’ve largely been offline! I can’t remember what happened with the Dropbox - it may have come down to a lack of storage in the end! I’ll try and remember to have a look into it.
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Trevor Flowers 🌸🌸
(@TrevorFSmith) reported
AirDrop: Fail File copying via cable: Fail iCloud and Dropbox sync: So slow that I want to die (even with an Ethernet adapter on the phone) DCIM copying to a PC: Fail
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Alfredo Ramos
(@alfredoramosa) reported
@DropboxSupport HTTP response body: Error in call to API function "age_gating/set_birthdate": Missing birthdate
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Felix Krause
(@KrauseFx) reported
@steipete Wow, how is it that in 2012 syncing files was a solved problem, and Dropbox did what it's supposed to do (syncing the content of a folder), and in 2021 there isn't a way that doesn't lose your file, or uses up all of your CPU/battery
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wayne penalagan
(@wayne_pen3) reported
@paulojoimar @DropboxSupport Sometime ago I had similar issue,I tried to reach out to the support team but no response from them,i was so devastated but I finally got help from ZEBRACODEZ on instagram, he is an expert. WhatsApp +1 (432) 693-9613.
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Ralf Ebert
(@RalfEbert) reported
@frankrausch I can't afford to tinker with a Linux server in the heat of a client project... So I went back to local files + Dropbox for sharing with other people / working on multiple devices.
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Gilad Ronat
(@giladronat) reported
@KrauseFx I gave up. Macs use iCloud for settings and such, no sync between Mac and PC. I don't trust iCloud Drive after data loss issues in the past. Dropbox became enterprise-y, and I never thought to try Google Drive to sync files.
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Frank Rausch
(@frankrausch) reported
@RalfEbert Weird that we all seem to have the same problems, experiences and needs concerning cloud file sync, but somehow there’s no fitting product that’s reliable, secure, and focused. Dropbox used to be great, and it still Just Works™. But all that bloat is hard to ignore.
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Modern Aussie Man
(@modernaussieman) reported
@Senator_Patrick @ScottMorrisonMP anyone have trouble opening the dropbox files?