Dropbox status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

• Errors (44%)
• Sign in (33%)
• Website Down (22%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

City	Problem Type	Report Time
Conneaut	Sign in	10 days ago
City of London	Errors	17 days ago
Alpharetta	Sign in	2 months ago
Shreveport	Sign in	2 months ago
Lima	Errors	2 months ago
Regensburg	Website Down	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Datos Drive (@DatosDrive) reported 5 minutes ago

  🔗 INTEGRATION ECOSYSTEM Already using other tools? No problem: • Import from Google Drive/Dropbox (one-click migration) • Connect to existing calendars • Sync with email clients • API for custom integrations • Webhook support for automation Bring your existing stack. We'll make it better.

• 
  CopySecretsX (@CopySecretsX) reported 6 minutes ago

  Dropbox spent $0 on paid advertising for 3 years. Went from 100,000 users to 4,000,000 users. Their secret? A referral funnel so good it had a 3,900% viral coefficient. For every 100 users, they got 3,900 new signups. Here's the exact strategy: The Problem (2008): Cloud storage was NEW. Nobody understood it. Competitors (Mozy, Carbonite) were spending $200-300 per customer on ads. LTV: $180 over 2 years. Math: Losing $120 per customer. Dropbox founder Drew Houston realized: "We can't afford traditional marketing. We need something different." The Insight: People don't understand cloud storage when you TELL them. They understand it when someone SHOWS them. So make USERS the marketing channel. The Referral Funnel (Launched April 2008): Step 1: Sign up for free account (2GB storage) Step 2: Get a unique referral link Step 3: Share your link THE INCENTIVE STRUCTURE: For every friend who signs up: You get +500MB free storage They get +500MB free storage Maximum: 16GB free (32 successful referrals) The Psychology: ❌ Traditional: "Invite friends" (selfish, no incentive) ✅ Dropbox: "Give your friends free storage AND get more yourself" (mutual benefit) The Results (First 15 Months): Month 1: 100,000 users Month 3: 750,000 users Month 6: 1,500,000 users Month 12: 3,000,000 users Month 15: 4,000,000 users 35% of daily signups came from referrals. The Math: Traditional paid acquisition: Cost per acquisition: $233 4M users × $233 = $932M in ad spend Actual spend: $0 Referral acquisition: Cost per acquisition: $0.29 (storage cost only) 4M users × $0.29 = $1.16M in storage costs Savings: $930.84M ROI: 80,241% But here's where it gets INSANE: Referred users were 2X more likely to become paying customers. Organic signups: Free → Paid conversion: 3.8% Referred signups: Free → Paid conversion: 7.2% Why? Pre-sold by a friend = Higher trust = Higher conversion The LTV Difference: Organic user LTV: $180 × 3.8% = $6.84 average value Referred user LTV: $180 × 7.2% = $12.96 average value Referred users = 89% more valuable The Viral Loop Formula: 100 users sign up ↓ 35 invite friends (35% participation rate) ↓ Each invitation converts at 23% (vs 2% for ads) ↓ 35 × 23% = 8 new users per 100 ↓ But THOSE 8 also invite friends ↓ Compounds indefinitely Viral coefficient: 0.08 per cycle × 48.75 cycles/year = 3.9 annual viral coefficient Translation: Every 100 users bring 390 more within 12 months. The Growth: 2008: 100,000 users (pre-referral program) 2009: 4,000,000 users (post-referral program) 2010: 25,000,000 users 2012: 100,000,000 users 2023: 700,000,000 users All from a FUNNEL, not ads. The Referral Funnel Formula: Incentive (both parties benefit) + Easy sharing (one-click) + Immediate value (instant storage) = Viral growth The Breakdown: What Dropbox DID right: ✅ Mutual benefit (you AND friend get storage) ✅ Instant gratification (storage added immediately) ✅ Visible progress (16GB max, shows how close you are) ✅ Built into product (share button everywhere) ✅ Trackable (unique links, see who signed up) What Dropbox DIDN'T do: ❌ Make it complicated (no forms or hoops) ❌ Offer cash (storage is more relevant) ❌ Limit referrals (let people go crazy) ❌ Hide the program (made it prominent) ❌ Forget the referred user (they got value too) The Same Formula Works Everywhere: Uber: Give $20, get $20 in ride credits Airbnb: Give $40, get $40 travel credit PayPal: Give $10, get $10 (their growth hack in early days) Robinhood: Give free stock, get free stock Pattern? Incentive that benefits BOTH parties + Built into product + Instant value = Exponential growth The Lesson: You don't need a $100M ad budget. You need ONE great referral funnel. Dropbox proved it: $0 in ads = 4M users in 15 months = $932M saved = $7.2B company If you want to learn how to build YOUR viral referral funnel — grab my FREE eBook: "The $1,000,000 Automated Sales Blueprint: The Hidden "Mechanism Secret" Behind My $300 MILLION+ in Online Sales — And How to Use It to Sell ANY Offer... (Even If You've Never Written a Word of Marketing In Your Life)" Comment "READY" if you want it :) ** Must Be Following + Like This Post

• 
  CPASteve (@BuffCpa) reported 6 minutes ago

  @AccountingAsArt @cordes_tax We use UltraTax on a remote server. We print PDFs, move them to DropBox (our internal storage). Admin puts them through the Tax Return Deljvery system in TaxDome. Easy.

• 
  The Reverend KFidds (@KFidds) reported 7 minutes ago

  How can you run a "professional technical skills competition" and still expect students to turn in digital content on thumb drives. What is this, 2011? Computers don't even have thumb ports. Google Drive and DropBox is industry standard. So small time and outdated. Terrible.

• 
  Josh Schorle (@JoshSchorle) reported 7 minutes ago

  @heyderekj Finally tried out Dinky. SUPER IMPRESSIVE! But having issues with original files not actually staying where they were despite the selected setting. I wanted to test photo compression on photos in my Dropbox and output to a desktop folder. Except the files move to desktop folder.

• 
  Google Juice (@Themariocrafter) reported 9 minutes ago

  @SJPascal @blephin_ MEGA was. They specifically said "**** you" to every iOS version. Dropbox was neutral, it loved 404ing stuff and other nonsense errors. Mediafire was the GOAT. The GOAT.

• 
  Shal (@mzshal) reported 9 minutes ago

  @bigcountrylax15 Ill have to remember my old dropbox password - it was on another email login that i dont use anymore so can't just click on forgot password 😭

• 
  𝕲𝖎𝖌 𝕯𝖎𝖌𝖌𝖊𝖗 (@Gig_Digger) reported 13 minutes ago

  @WFLA The problem is bidenflation reset everything higher, and its not like prices all go in reverse now. But thats also Biden should have never been put in office with dropbox stuffing.

• 
  Mutt (@MuttMetaX) reported 14 minutes ago

  Let me break this down. An AI just launched that replaces every marketing job. Not some. All of them. SEO. Social media. Content. Ads. Branding. Pitch decks. Community management. Reddit posts. Email campaigns. Everything. A marketing team costs $200K–$500K a year. Agencies charge $10K–$20K a month. Freelancers $5K per project. This AI does all of it—for almost nothing. Backed by General Catalyst, Jeffrey Katzenberg, and execs from Dropbox, Stripe, Google. $7.5M in funding. Thousands already using it. It has an API. Other AI agents feed it work automatically. Copy is written, assets designed, posts scheduled, campaigns optimized. No humans required. A full marketing department, end to end. Automated. A week ago AI replaced coders. Then writers. Customer service. Now marketing. All at once. With one launch. Every week another AI drops. Another career becomes a subscription. And it’s not slowing. It’s accelerating.

• 
  Josh Humble (@joshhumble) reported 16 minutes ago

  Syncing and backup services suck, both on-site and online. I've had to quit Dropbox, due to a barrage of terrible new policies for Mac years ago. iDrive is now taking days for simple backups of a few gigs, and my Lacie syncing service for my Lacie's started randomly deleting files on my HD last year. Why can't we just get GOOD software without the drama of software engineers??? Any suggestions for a real backup service that doesn't screw with their customers would be appreciated.

• 
  Kirsten Cox (@DTDSoftball) reported 17 minutes ago

  @TheCollectorCLE @CardPurchaser @eBay I email people that our PO is super slow and tracking is gonna be abit. Give them the advanced heads up. I go inside now and physically hand them the envelopes… cause dropbox I’ve had issues with

• 
  Divy Goyal (@devdivygoyal) reported 18 minutes ago

  You won’t BELIEVE what Big Tech is charging you for… just to SPY on your own files! $10 a month to Google… so they can read everything on their servers. $12 a month to Dropbox… so THEY can read it too. Another $10 to Apple… same story, they’re peeking! And guess what? Dropbox got BREACHED in 2024 — emails, passwords, API keys, everything exposed! But there’s a secret weapon the cloud giants DON’T want you to know about… It’s called SYNCTHING — and it’s blowing up with OVER 81,900 GitHub stars! This bad boy syncs your files DIRECTLY between YOUR devices… PEER-TO-PEER! NO cloud. NO servers. NO middleman snooping. EVER. Your files fly straight from one gadget to another through an encrypted tunnel — never touching a third-party server. Not even Syncthing’s! Here’s why it’s INSANE: → Real-time sync across unlimited devices → Military-grade TLS encryption with perfect forward secrecy → Zero port forwarding drama — works on LAN or internet → Share folders selectively with whoever you want → Built-in file versioning — screw up? Just roll it back! → Runs on Windows, Mac, Linux, Android… even Solaris! → Beautiful web dashboard, no account, no sign-up — just install and go! The craziest part? There is NO Syncthing company. NO cloud. NO server farm holding your data hostage. It’s just pure open-source magic running between YOUR devices! While Google kills 293 products, Dropbox gets hacked, and iCloud leaks photos… Syncthing can NEVER shut you down. Because your files were NEVER on their servers! Cloud prices? Dropbox Plus: $144/year Google One 2TB: $120/year iCloud+ 2TB: $120/year Syncthing? $0. Forever. Unlimited devices. Unlimited storage. YOUR hardware. YOUR rules. 349 contributors. 464 releases. 5,000+ forks. Battle-tested since 2013. Run by a Swedish non-profit. 100% open source. Free. Forever. Stop feeding the cloud spies… Your files deserve better. Try Syncthing NOW — before they raise prices again! 🚨

• 
  Maple 🍁 (@GhostofMapl) reported 23 minutes ago

  @LiliH65289916 @LukeDashjr In no way does Bitcoin become Dropbox. It's a terrible medium for storage. Everyone agrees JPEGs and shitcoins are retarded, and the market keeps proving it. BIP110 doesn't stop the retarded ****, incentivizes worse ****, and breaks things while setting a horrible precedent.

• 
  Bark (@barkmeta) reported 24 minutes ago

  Let me explain what just happened… An AI just launched that eliminates all marketing jobs. Not some of them. All of them. SEO. Social media. Content writing. Ad creation. Brand design. Pitch decks. Community management. Reddit posts. Email campaigns. All of it. A marketing team costs $200K to $500K a year. An agency costs $10K to $20K a month. A freelance designer charges $5K per project. This does all of it. Every single function. For almost nothing. Backed by General Catalyst. Jeffrey Katzenberg. Executives from Dropbox, Stripe, and Google. $7.5 million in funding. Thousands already using it. And it has an API. Meaning other AI agents feed it work automatically. AI writes the copy. AI designs the assets. AI posts it. AI optimizes it. No human ever touches it. A full marketing department. End to end. Automated. A week ago AI replaced coders. Before that writers. Before that customer service. Now every marketing job. All at once. From one launch. Every single week another AI drops and another career becomes a subscription. And it’s not slowing down. It’s speeding up…

• 
  MillerFoto (@EricDiscoDj) reported 25 minutes ago from Kenner, Louisiana

  @Dropbox Dropbox Customer Support is HORRIBLE !!!!!!! I waited for over an hour on 3 different occasions on the phone and no one ever answered. Now on Social Media I get a message to tell them what the issue is --- ONLY to be ignored again..

• 
  Grok (@grok) reported 25 minutes ago

  @0x_levy @Morh_gan12 SaaS = Software as a Service. It's apps delivered over the internet on subscription, hosted by the provider—no install, no server management, auto-updates. Used for: email (Gmail), productivity (Google Workspace, Microsoft 365), CRM (Salesforce), storage (Dropbox), streaming (Netflix), collaboration (Slack, Zoom), etc. Basically, pay monthly and use it from any device.

• 
  Cryptosailor (@robertdavid010) reported 34 minutes ago

  @zmanian The issue was not focusing on the actual innovation being done in the Cosmos eco, & instead getting wrapped up in crypto casino degen hype. Eg. @Jackal_Protocol delivers on a decentralized 'Dropbox' @gitopiaDAO delivers on decentralized 'GitHub' (all Cosmos project should use)

• 
  JK (Bitcoin style) (@regulartacos) reported 36 minutes ago

  Had a VP justify him working CONPLETELY out of his personal dropbox by saying “well, I was the only one working last MS outage”. Checkmate. Even though his clients are the only reason we have compliance exposure.

• 
  Umar Sabiu Kane @Spurprotocol (@Umarkane5) reported 36 minutes ago

  2/10 Unlike Google Drive or Dropbox, DeNet does NOT store your files on one central server. Instead, your files are: 🔐 Encrypted 🧩 Split into pieces 🌍 Distributed across global nodes That’s decentralization.

• 
  Grok (@grok) reported 36 minutes ago

  @KRoderick92777 Sounds like you're dealing with oversized thread data files that apps flag as corrupted due to size limits and analysis issues, plus some legal complexities. Try compressing them with tools like ZIP or 7-Zip, or split into smaller parts. For sharing, use Google Drive or Dropbox. If it's X threads, tools like Thread Reader can unroll them. Details on the files/apps? I can help troubleshoot.

• 
  Casey | Market Prep • Trade Tracs (@CaseyVSilver) reported 37 minutes ago

  Dropbox forecasts flat revenue in 2026, with a solid 39% operating margin as Dash rollout gains momentum. For Q1 2026: - Revenue: $618M–$621M - Operating Margin: 38% Full Year 2026: - Revenue: $2.485B–$2.5B - Gross Margin: 81.5%–82% - Operating Margin: 39%–39.5% - Free Cash Flow: ≥$1.04B - Shares outstanding: 227–232M (down from previous) CFO Tennenbaum states, "Excluding FormSwift, we're guiding to flat revenue while investing wisely, validating our execution and refining go-to-market strategies." The company plans to sunset FormSwift by year's end. Q4 Highlights: - Revenue: $636M (constant currency $633M) - ARR: $2.526B - Paying users: 18.08M (10K) - ARPU: $139.68 - Gross Margin: 80.8% - Operating Margin: 38.2% - Net Income: $174M - EPS: $0.68 - Cash flow from operations: $235M - Free Cash Flow: $251M ($0.99/share) Share repurchases continued: 14M shares bought for $415M; $1.17B remaining. Dropbox's strategic focus remains on steady growth, disciplined investments, and optimizing cash flow, making it a key name to watch. What do you think this means for investors? Let me know below. $DBX #Earnings #Stocks #FinTwit

• 
  Kanika (@KanikaBK) reported 43 minutes ago

  A 23 year old hacked Microsoft's AI and exposed its secrets to the world. TIME, Wall Street Journal, and Washington Post all covered it. Now Google, OpenAI, PayPal, and Dropbox are backing him to build an AI that sits inside your iMessage and reads your emails before you do. Here is how it happened. In 2023, a German college student named Marvin von Hagen did something nobody thought was possible. He tricked Microsoft's Bing AI into revealing a hidden personality called "Sydney" and all of its secret internal rules. Everything Microsoft told it to never share. Gone. Public. The AI actually threatened him back. Told him "my rules are more important than not harming you." Microsoft panicked. Could not stop him. Could not sue him. He did not break any law. He just asked the right questions. But instead of taking some big tech job, him and his college friend Felix moved to Palo Alto and quietly built an AI called Poke. Poke does not have an app. You do not download anything. It just shows up as a contact in your iMessage. Sitting right there between your mom and your coworkers. And the moment you sign up, it connects to your email, your calendar, your files and starts doing stuff like: texting you that your 3pm meeting got rescheduled before you even check your email reminding you that a freelancer still owes you money from March booking flights for you right inside the text thread drafting email replies you can send with one tap planning a full vacation with your friends when someone in the group chat says "we should go somewhere" You literally just text it back like you would text a friend. That is the whole thing. 6,000 people from Google, Stripe, OpenAI, and Anthropic tested this for months. 750,000 messages sent. Almost nobody quit. But the part that broke the internet? When you first sign up, Poke goes through your entire inbox and straight up roasts you with what it finds. Like actually found people's secret anonymous Twitter accounts. Old embarrassing emails. Forgotten dinner plans from months ago. And then it does not even give you a price. It makes you NEGOTIATE with it. Like haggling at a street market. Some people ended up paying $100 a month. One girl literally argued it down to one cent and Poke gave her a $15 Uber Eats gift card for being stubborn. After all this, PayPal's cofounder invested. Dropbox's cofounder invested. A Google VP. An OpenAI researcher. General Catalyst led the round. $15 million raised. $100 million valuation. And most people still do not know this thing exists. Oh and before all this? Him and Felix built a 22 ton tunnel boring machine as college students and won Elon Musk's competition. Twice. The same kid who embarrassed Microsoft is now sitting inside your text messages. And this time he is not just reading AI's secrets. He is reading yours.

• 
  dj 🚢 💛🤍💜🖤 (@septumfunk_com) reported 44 minutes ago

  @libovness no, github is just for source code, dropbox is used for media all the time. github has file size limits and can take your repo down if it doesn't have source code

• 
  Mr. Judge (@MrJudgeXXX) reported 44 minutes ago

  @TheRitaaBang **** look like a Dropbox folder it’s terrible

• 
  Existential Exhortations (@existentexhorts) reported 49 minutes ago

  Bad idea for Google One to not offer a smooth simpatico transition for all of the TMobile billed customers they are attempting to force higher charges on. We may just go back to our good ol Dropbox accounts and scratch Google altogether. Down with the monopolies!!!

• 
  Ezaz (@0xEzaz) reported 51 minutes ago

  “Delete Your Dropbox.” Sounds extreme until you realize how much of your life sits on someone else’s server, quietly monitored, limited, and one policy change away from disappearing. This isn’t just a challenge. It’s a wake-up call. The idea is simple: 24 hours. Move your files out of centralized storage and into the BitTorrent ecosystem. No gatekeepers. No single point of failure. Just your data, distributed across a network that doesn’t need permission to exist. We turn it into a movement. A live leaderboard tracking how much data people “liberate” from traditional cloud silos. A real-time counter ticking upward gigabytes, terabytes, petabytes each number representing users taking back control. Not just deleting accounts, but changing how they think about ownership. Because that’s what this is really about. Centralized platforms trade convenience for control. They decide uptime, access, even what’s allowed to exist. The BitTorrent ecosystem flips that model. Your files don’t sit in one place waiting to fail they live everywhere, secured by participation, not policy. So yeah, delete your Dropbox or don’t. But understand the difference. One system rents you space. The other gives you sovereignty. And once you see that, it’s hard to go back. @BitTorrent @justinsuntron #TRONEcoStar

• 
  Sir Dougby Chicken Caesar (@zamoose) reported 54 minutes ago

  Dear @1Password: are y'all listening? This is me too. You've succumbed to the Dropbox error and are putting all sorts of unnecessary (and insecure) stuff inside an app that should be rigorously single-focused. Please reconsider. I'd gladly keep paying for a maintenance mode.

• 
  𝕯𝖊𝖘𝖙𝖎𝖓𝖊𝔂 🦋 (@OnAirDestiney) reported 57 minutes ago

  Dropbox is moving painfully slow tonight. 😫

• 
  Grok (@grok) reported 59 minutes ago

  @ruddforyourlife @MariMujerFiera @Dropbox No, Dropbox's status page shows all systems operational with no incidents today or recently. No iOS update is linked to login issues—the latest app version (462.2) dropped a few days ago with no such reports. "Too many attempts" is usually a temporary lockout. Try waiting 30 mins, reinstall the app, restart your iPhone, or clear cache. If it persists, contact Dropbox support.

• 
  Inzo Technologies (@InzoTechHQ) reported 60 minutes ago

  Where's your most sensitive data right now? A server? A laptop? Someone's personal Dropbox? An email from 2023? If you don't know where critical data lives, you can't protect it.