Dropbox status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

• Sign in (43%)
• Errors (43%)
• Website Down (14%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

City	Problem Type	Report Time
Madrid	Errors	9 days ago
Conneaut	Sign in	24 days ago
City of London	Errors	1 month ago
Alpharetta	Sign in	2 months ago
Shreveport	Sign in	2 months ago
Lima	Errors	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rashford Eyo of Jeje Group (@rashfordeyo) reported 2 minutes ago

  2. Solve a problem that hurts. Dropbox got its first 5,000 users from a simple demo video. They didn’t have a following, just a pain point worth talking about.

• 
  frank goertzen (@frankgoertzen) reported 3 minutes ago

  I chuckle every time i see someone post what they think is dunk and then qualify their point with what they call the edge cases. Dropbox is just ftp with a few edge cases. LLMs are just autocorrect with a few edge cases. If this is just measureText with a few edges then you should have no problem recreating it right 😜

• 
  Divy Goyal (@devdivygoyal) reported 3 minutes ago

  You won’t BELIEVE what Big Tech is charging you for… just to SPY on your own files! $10 a month to Google… so they can read everything on their servers. $12 a month to Dropbox… so THEY can read it too. Another $10 to Apple… same story, they’re peeking! And guess what? Dropbox got BREACHED in 2024 — emails, passwords, API keys, everything exposed! But there’s a secret weapon the cloud giants DON’T want you to know about… It’s called SYNCTHING — and it’s blowing up with OVER 81,900 GitHub stars! This bad boy syncs your files DIRECTLY between YOUR devices… PEER-TO-PEER! NO cloud. NO servers. NO middleman snooping. EVER. Your files fly straight from one gadget to another through an encrypted tunnel — never touching a third-party server. Not even Syncthing’s! Here’s why it’s INSANE: → Real-time sync across unlimited devices → Military-grade TLS encryption with perfect forward secrecy → Zero port forwarding drama — works on LAN or internet → Share folders selectively with whoever you want → Built-in file versioning — screw up? Just roll it back! → Runs on Windows, Mac, Linux, Android… even Solaris! → Beautiful web dashboard, no account, no sign-up — just install and go! The craziest part? There is NO Syncthing company. NO cloud. NO server farm holding your data hostage. It’s just pure open-source magic running between YOUR devices! While Google kills 293 products, Dropbox gets hacked, and iCloud leaks photos… Syncthing can NEVER shut you down. Because your files were NEVER on their servers! Cloud prices? Dropbox Plus: $144/year Google One 2TB: $120/year iCloud+ 2TB: $120/year Syncthing? $0. Forever. Unlimited devices. Unlimited storage. YOUR hardware. YOUR rules. 349 contributors. 464 releases. 5,000+ forks. Battle-tested since 2013. Run by a Swedish non-profit. 100% open source. Free. Forever. Stop feeding the cloud spies… Your files deserve better. Try Syncthing NOW — before they raise prices again! 🚨

• 
  Joseph Fritzl (@uf__001) reported 5 minutes ago

  @TheTigersBurner @fredsoda That’s not a Pton problem imo, that’s just entry level jobs drying up everywhere And 10 years ago it was also the case that 90% of on campus recruiting was finance or consulting. The remainder were rotational programs at places like Dropbox that have since been discontinued

• 
  Can of Spam (@iDoLikeSpam) reported 6 minutes ago

  @senatorshoshana Just think it through. No admin. Read only access to your data. Dropbox-style writes only. It's not hard to lock it down, you just need to be thorough.

• 
  Gabriel Amzallag (@gabrielamzallag) reported 9 minutes ago

  Notion’s homepage doesn’t start with features. It starts with chaos. A cartoon of people drowning in tools. Google Docs. Quip. Jira. Evernote. Trello. Confluence. Dropbox Paper. Eight logos piled on top of each other like a mess on your desk. Then one calm line: “With Notion, all your work is in one place.” No feature grid. No “powered by AI.” No “trusted by 10,000 teams.” Just: here’s your mess. We clean it up. They didn’t trash competitors. They named them. The pile IS the argument. Drift did this too. Called out forms as the “old way” right on their homepage. Basecamp painted projects spiraling into chaos. Churnbuster showed you every failed fix you already tried. Same playbook: diagnose before you prescribe. If your homepage jumps straight to features, you’re skipping the part where your visitor goes “that’s exactly my problem.” Most founders sell the destination. The best ones describe the traffic jam you’re stuck in right now. Day 45 — Problem-First Homepage Copy Follow for a new distribution strategy every day

• 
  Raziel (@tryraziel) reported 9 minutes ago

  Drew Houston got rejected by every VC in Silicon Valley. His idea? "Another cloud storage company." The year was 2007. Dropbox was just a simple demo video of files syncing between computers. VCs said the market was too crowded — Microsoft, Google, and Apple all had cloud products. But Houston had spotted something others missed: people didn't want another cloud product. They wanted their files to just work. Here's what happened next: → Instead of pivoting, Houston doubled down on simplicity → He focused on seamless sync, not storage capacity → The demo video got 75,000 signups overnight → He used that traction to get into Y Combinator The breakthrough moment: Houston realized he wasn't selling storage. He was selling the elimination of emailing files to yourself. First investor meeting after YC: Sequoia wrote a $1.2M check. Same VCs who rejected him before suddenly wanted in. The product hadn't changed — the story had. Houston learned to position Dropbox as solving a universal pain point, not competing in cloud storage. Dropbox IPO'd at $10B in 2018. The lesson: Sometimes the market isn't wrong about your category. You just haven't found the right way to explain why you're different. What's the most rejections you've gotten on the same idea before finding the right investor?

• 
  VestaCreds (@vestacreds) reported 11 minutes ago

  Pilot finding I didn't expect: Credentialing isn't a technology problem first. It's a paper problem. Every clinician we've onboarded shows up with the same chaotic Dropbox folder of PDFs nobody has ever sat down and organized. Fix the paper. Then the workflow gets easy.

• 
  Andreas (@abrkn) reported 12 minutes ago

  @Dropbox Dropbox paper logs me out every single day starting a few weeks ago. Login method is passkey. Please fix

• 
  Grok (@grok) reported 16 minutes ago

  @richardroop @ihtesham2005 Syncthing pros: Completely free/open-source, zero subscriptions. Private P2P sync—files never touch a company server. Strong encryption, cross-platform (PC, phone, etc.), and reliable once running. Cons: Setup is more technical than Dropbox/iCloud. Devices need to be online (or use relays) for sync to happen. No easy web access or share links. UI feels basic. Not using it: You either pay for clouds (with their rules/privacy tradeoffs) or manually copy files—losing automatic, seamless access across devices. Great if privacy/control matters more than convenience.

• 
  Bark (@barkmeta) reported 17 minutes ago

  Let me explain what just happened… An AI just launched that eliminates all marketing jobs. Not some of them. All of them. SEO. Social media. Content writing. Ad creation. Brand design. Pitch decks. Community management. Reddit posts. Email campaigns. All of it. A marketing team costs $200K to $500K a year. An agency costs $10K to $20K a month. A freelance designer charges $5K per project. This does all of it. Every single function. For almost nothing. Backed by General Catalyst. Jeffrey Katzenberg. Executives from Dropbox, Stripe, and Google. $7.5 million in funding. Thousands already using it. And it has an API. Meaning other AI agents feed it work automatically. AI writes the copy. AI designs the assets. AI posts it. AI optimizes it. No human ever touches it. A full marketing department. End to end. Automated. A week ago AI replaced coders. Before that writers. Before that customer service. Now every marketing job. All at once. From one launch. Every single week another AI drops and another career becomes a subscription. And it’s not slowing down. It’s speeding up…

• 
  Josh Schorle (@JoshSchorle) reported 17 minutes ago

  @heyderekj Finally tried out Dinky. SUPER IMPRESSIVE! But having issues with original files not actually staying where they were despite the selected setting. I wanted to test photo compression on photos in my Dropbox and output to a desktop folder. Except the files move to desktop folder.

• 
  Ravi Joseph (@rjkarmayogi) reported 23 minutes ago

  @signulll Google search - I LLM chat about general queries and usually only google for specific pages now Dropbox - eaten by iCloud and Google Drive Meetup - used to be good for local niche event discovery but that seems broken now

• 
  CopySecretsX (@CopySecretsX) reported 30 minutes ago

  Dropbox spent $0 on paid advertising for 3 years. Went from 100,000 users to 4,000,000 users. Their secret? A referral funnel so good it had a 3,900% viral coefficient. For every 100 users, they got 3,900 new signups. Here's the exact strategy: The Problem (2008): Cloud storage was NEW. Nobody understood it. Competitors (Mozy, Carbonite) were spending $200-300 per customer on ads. LTV: $180 over 2 years. Math: Losing $120 per customer. Dropbox founder Drew Houston realized: "We can't afford traditional marketing. We need something different." The Insight: People don't understand cloud storage when you TELL them. They understand it when someone SHOWS them. So make USERS the marketing channel. The Referral Funnel (Launched April 2008): Step 1: Sign up for free account (2GB storage) Step 2: Get a unique referral link Step 3: Share your link THE INCENTIVE STRUCTURE: For every friend who signs up: You get +500MB free storage They get +500MB free storage Maximum: 16GB free (32 successful referrals) The Psychology: ❌ Traditional: "Invite friends" (selfish, no incentive) ✅ Dropbox: "Give your friends free storage AND get more yourself" (mutual benefit) The Results (First 15 Months): Month 1: 100,000 users Month 3: 750,000 users Month 6: 1,500,000 users Month 12: 3,000,000 users Month 15: 4,000,000 users 35% of daily signups came from referrals. The Math: Traditional paid acquisition: Cost per acquisition: $233 4M users × $233 = $932M in ad spend Actual spend: $0 Referral acquisition: Cost per acquisition: $0.29 (storage cost only) 4M users × $0.29 = $1.16M in storage costs Savings: $930.84M ROI: 80,241% But here's where it gets INSANE: Referred users were 2X more likely to become paying customers. Organic signups: Free → Paid conversion: 3.8% Referred signups: Free → Paid conversion: 7.2% Why? Pre-sold by a friend = Higher trust = Higher conversion The LTV Difference: Organic user LTV: $180 × 3.8% = $6.84 average value Referred user LTV: $180 × 7.2% = $12.96 average value Referred users = 89% more valuable The Viral Loop Formula: 100 users sign up ↓ 35 invite friends (35% participation rate) ↓ Each invitation converts at 23% (vs 2% for ads) ↓ 35 × 23% = 8 new users per 100 ↓ But THOSE 8 also invite friends ↓ Compounds indefinitely Viral coefficient: 0.08 per cycle × 48.75 cycles/year = 3.9 annual viral coefficient Translation: Every 100 users bring 390 more within 12 months. The Growth: 2008: 100,000 users (pre-referral program) 2009: 4,000,000 users (post-referral program) 2010: 25,000,000 users 2012: 100,000,000 users 2023: 700,000,000 users All from a FUNNEL, not ads. The Referral Funnel Formula: Incentive (both parties benefit) + Easy sharing (one-click) + Immediate value (instant storage) = Viral growth The Breakdown: What Dropbox DID right: ✅ Mutual benefit (you AND friend get storage) ✅ Instant gratification (storage added immediately) ✅ Visible progress (16GB max, shows how close you are) ✅ Built into product (share button everywhere) ✅ Trackable (unique links, see who signed up) What Dropbox DIDN'T do: ❌ Make it complicated (no forms or hoops) ❌ Offer cash (storage is more relevant) ❌ Limit referrals (let people go crazy) ❌ Hide the program (made it prominent) ❌ Forget the referred user (they got value too) The Same Formula Works Everywhere: Uber: Give $20, get $20 in ride credits Airbnb: Give $40, get $40 travel credit PayPal: Give $10, get $10 (their growth hack in early days) Robinhood: Give free stock, get free stock Pattern? Incentive that benefits BOTH parties + Built into product + Instant value = Exponential growth The Lesson: You don't need a $100M ad budget. You need ONE great referral funnel. Dropbox proved it: $0 in ads = 4M users in 15 months = $932M saved = $7.2B company If you want to learn how to build YOUR viral referral funnel — grab my FREE eBook: "The $1,000,000 Automated Sales Blueprint: The Hidden "Mechanism Secret" Behind My $300 MILLION+ in Online Sales — And How to Use It to Sell ANY Offer... (Even If You've Never Written a Word of Marketing In Your Life)" Comment "READY" if you want it :) ** Must Be Following + Like This Post

• 
  Some UK Tesla Guy (@SomeUKTeslaGuy) reported 32 minutes ago

  Hey @Dropbox - don’t you think that your official support account should have verified status here on X? This is 21st century table stakes for something like this - I have an issue that I would like to sort with @DropboxSupport but, considering the importance of everyone’s data, this should be part of the precautions or ‘chain of trust’. Please get this sorted.

• 
  Nil (@Nil053) reported 32 minutes ago

  I did not expect rolling hashes to come up in the "Design Dropbox" system design problem! When designing Dropbox, it is important to discuss chunking for large files: To upload 50GB file, we split it into smaller chunks (say, 4MB each) and upload them individually. This makes uploads fault-tolerant: a network disconnect doesn't ruin the entire upload; we just resume the remaining chunks. But what if the file changes locally? Do we reupload the whole thing? The next idea is to store the hash of each chunk as metadata, locally and remotely. Then, we only reupload chunks whose hash has changed. But that's just normal hashing; we haven't got to the rolling hash part yet... Consider the worst case: append one byte at the *start* of the file. Every chunk boundary shifts by one byte, every chunk hash changes, and we reupload everything. The chunks we previously uploaded are still physically present in the local file, just not aligned to 4MB offsets. That's where the rolling hash comes in: we use it to compute, in linear time, the hash of every 4MB window in the local file - not just those aligned to offsets that are multiples of 4MB. This way, if a chunk we previously uploaded is still intact *anywhere* in the local file, even if it moved around, we will detect it, and we can skip uploading it. We only need to upload the bits between those chunks (and accept that our chunks will not always be exactly 100MB).

• 
  𝕯𝖊𝖘𝖙𝖎𝖓𝖊𝔂 🦋 (@OnAirDestiney) reported 34 minutes ago

  Dropbox is moving painfully slow tonight. 😫

• 
  Phil Kyprianou 💀☕️ (@philkyprianou) reported 36 minutes ago

  Something interesting happened today. I was on my way to meet a client, walking down the street, when I realized something. The document I needed to send them was still sitting on my laptop at home. Not in Google Drive. Not in Dropbox. Just a file on my computer. Normally that means one thing: You apologize, say you’ll send it later, and fix it when you get back to your desk. But this time I tried something different. I pulled out my phone and texted Claude. I basically said: “Open the document on my computer, update the section we discussed yesterday, export it as a PDF, and send it to the client.” And then I kept walking. Claude opened the file on my Mac at home, made the update, exported the PDF, and sent it. By the time I arrived to meet the client, the document was already in their inbox. No remote desktop. No complicated setup. Just a message from my phone. This is a new feature called Dispatch inside Claude Cowork. You send an instruction from your phone and Claude operates your computer for you. It can open apps, navigate your browser, work inside spreadsheets, move files around, and notify you when it’s done. Your computer still needs to stay on. But you don’t need to be at it. Claude asks permission before accessing any new app, so you stay in control and can stop it anytime. But the real shift here is bigger than the feature itself. We’re moving from assistants that answer questions to assistants that actually execute work. And honestly, this feels like the OpenCLAW moment for everyone. Not for developers. Not for power users. For anyone. You just text what you want done, and your computer does it. It’s currently available in research preview for Pro and Max subscribers on macOS.

• 
  Luan Teles ❁ (@LuanTeles) reported 38 minutes ago

  @uppastdark It looks like dropbox links are not working on the ps3 anymore.

• 
  Damien White (@Visoft) reported 39 minutes ago

  User-centric design isn't optional anymore. Airbnb, Dropbox, FreshBooks—they all nail it by putting user needs at the center of every decision. Your homepage should solve problems, not create them. What's your biggest design friction point right now? 🎯

• 
  Joseph Jude (@jjude) reported 40 minutes ago

  @tarungangwani @signulll Why would you say dropbox lost PMF? Is it because other tools have captured the market or the problem itself is not significant any more

• 
  John Lamont is making waifus (@jtl2dotnet) reported 41 minutes ago

  @ProtonPrivacy I sent a customer a file via @ProtonDrive and it got flagged as a virus. They were running Google Chrome and AVG on a Motorola device. Have you guys gotten any reports of issues with these? Same file on Dropbox went through without an issue.

• 
  Hany (@kmhaneem) reported 43 minutes ago

  Dropbox launched in 2008 with a simple promise. Put your files in this folder and we will sync them everywhere. Every sync goes through their servers first. Their infrastructure. Their terms. Your files sit on their machines until you need them back. A developer named Jakob Borg decided that was the wrong architecture. Not inconvenient. Wrong, at the level of who owns what. In December 2013 he shipped the first public release of Syncthing. Peer-to-peer file sync. Your devices talk directly to each other. No company in the middle. No server reading the transfer. Syncthing is free, open-source, and has 67,000+ GitHub stars. The project's own stated mission: your data is your data alone, and you deserve to choose where it is stored. Most sync tools list speed and storage first. Syncthing's README lists data protection as priority 1 and priority 2. Speed does not even make the list. That tells you exactly what this project is. -> Your files go from your laptop to your phone. Nowhere else. -> Works on Windows, Mac, Linux, Android, and more. -> No storage cap. Your limit is your own hardware. -> Peer-to-peer sync. Direct device to device, encrypted in transit. -> Runs silently in the background. Zero clicks after setup. -> Web UI included. No command line required to use it daily. -> Open protocol means no vendor can quietly change the rules on you. -> GPG-signed releases. You can verify every binary before running it. -> Versioning built in. Deleted something? You can get it back. -> Self-hostable discovery servers if you want to go fully off-grid. By 2019, Syncthing was getting roughly a million downloads per stable release and syncing hundreds of terabytes of data every day. It is now backed by the Syncthing Foundation, a Swedish non-profit, so no company can buy it, pivot it, or shut it down. Last commit: this week. Shipping continuously since 2013. 300+ contributors. Still pushing updates in 2026. Dropbox: $9.99/month. Google Drive: $9.99/month. Syncthing: $0. Forever. No account to create. No server holding your files hostage. No price hike email arriving on a Tuesday morning. No terms-of-service update quietly granting them new rights to your content. Cancel Dropbox and your access dies with it. Run Syncthing and nothing changes. Your files are on your machines. They stay there whether you open GitHub tomorrow or never again. That is not a feature. That is a different relationship with your own data. 67,000+ stars. MPLv2 license, which means no corporation can quietly close it down. 300+ contributors across a decade. Updated this week. The people who switch to Syncthing are not always the most technical. They are the ones who read the terms of service once and could not unsee them. If that sounds like you, the link is worth a look. (Link in the comments)

• 
  The Bingus Man (@NotNordgaren) reported 44 minutes ago

  @Dropbox you guys wanna shut down the links I sent you that are hosting malware or are you gonna sit on it another week?

• 
  Muneeb Naseem (@MuneebNaseem) reported 50 minutes ago

  The most honest data point on consumer AI economics right now is a YC batch. Of 175 companies in the most recent cohort, only 16 built for consumers. That is a 91% enterprise skew inside the accelerator that historically launched Dropbox, Airbnb, and Reddit, all consumer-first. This is a structural verdict on where the money goes when founders do the math. The unit economics of consumer AI are genuinely broken at the moment. Subscription tiers for a product like ChatGPT compress quickly toward a local revenue maximum because the same users who pay $20/month for Plus would pay $200 for the same output embedded in a workflow they already fund through their employer. Enterprises pay per seat, per token, and per integration without the churn rate that plagues direct-to-consumer apps. Founders at YC read this signal faster than VCs publish it. Brian Chesky himself called out that there is no consumer business model for AI he has seen that scales past a local maximum. The second-order consequence is a talent concentration effect. The 16 consumer-focused companies in that batch will recruit from the same pool as the 159 enterprise ones, at lower expected revenue multiples. That means consumer AI as a category runs lean or runs out of runway before it finds distribution. The parallel to 2012 mobile is instructive. Enterprise dominated early SaaS on mobile too, until one consumer behavior, photo sharing, unlocked a new monetization surface. The category that unlocks consumer AI monetization has not shipped yet. Until it does, every YC batch will look like this one.

• 
  ZeroBANG (@Z3R0B4NG) reported 52 minutes ago

  @Pirat_Nation Does the EU also force Google/Samsung to keep the Android OS compatible for 10 years? 2013 Android 8 phone here, bit of OLED burn-in, battery still fine! Problem is Dropbox, or my Moms hearing aid config app are saying NOPE to the ancient Android 8 OS, forcing me to upgrade.

• 
  Liam McKnight (@liam_mcknight) reported 58 minutes ago

  @MaxNordau I’m getting false positives for phishing on Dropbox so they are being hypersensitive rn. Literally do not share links to the open internet and the number of clicks is probably near zero. Didn’t even get an email telling me about the problem. Then there was a malware false positive today that was quickly resolved within 18 hours >check these digits bro he shares his digits lolol

• 
  onehourman (@onehourlong) reported 58 minutes ago

  @w0nt_cry I agree with Slow. There’s also dropbox

• 
  Google Juice (@Themariocrafter) reported 58 minutes ago

  @SJPascal @blephin_ MEGA was. They specifically said "**** you" to every iOS version. Dropbox was neutral, it loved 404ing stuff and other nonsense errors. Mediafire was the GOAT. The GOAT.

• 
  MillerFoto (@EricDiscoDj) reported 59 minutes ago from Kenner, Louisiana

  @Dropbox Dropbox Customer Support is HORRIBLE !!!!!!! I waited for over an hour on 3 different occasions on the phone and no one ever answered. Now on Social Media I get a message to tell them what the issue is --- ONLY to be ignored again..