Dropbox status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

• Sign in (40%)
• Errors (40%)
• Website Down (20%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

City	Problem Type	Report Time
Bournemouth	Sign in	2 months ago
Paramaribo	Errors	3 months ago
Bogotá	Website Down	3 months ago
Auxerre	Errors	3 months ago
Salt Lake City	Sign in	3 months ago
Madrid	Errors	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ray🥤 (@rayontrack) reported 2 minutes ago

  bookmarked, downloaded, screen recorded, emailed, stored in hard drive, uploaded to cloud, archived, backed up, shared via bluetooth, forwarded, copied to usb, saved offline, synced across devices, added to favourites, printed, password protected, compressed into zip, renamed, organised into folders, duplicated, exported, imported, attached to message, sent to recycle bin, restored from backup, converted to pdf, edited, highlighted, annotated, watermarked, uploaded to google drive, uploaded to dropbox, shared through airdrop, linked to notes, tagged, encrypted, burned to cd/dvd, cached, mirrored to another device, uploaded to server, queued for transfer, dragged into archive, pinned, added to reading list, stored on ssd, embedded in document, linked in spreadsheet, previewed, sent to printer queue, recovered from trash, and indexed for search.

• 
  i-LevelUP (@CryptoScout24) reported 3 minutes ago

  Popular Services/Messengers That Are Typically NOT (Fully) End-to-End EncryptedThese are the ones affected by scanning under the current EU Chat Control setup which has passed today in the EU: Email services (most standard ones): - Gmail (Google) - Outlook/Hotmail (Microsoft) - Yahoo Mail - iCloud Mail (Apple, standard) - Many others without E2EE enabled - Facebook/Instagram Messenger (standard mode) — Often not fully E2EE unless "Secret Conversations" are turned on - Skype (standard chats) — Microsoft can access content. - Snapchat — Chats and snaps are not E2EE by default (some features have it, but not comprehensively) - Telegram (standard/cloud chats) — Encrypted between device and server, but Telegram holds the keys and can access content. Only "Secret Chats" are protected. - Discord — Messages are not E2EE; the company can moderate/scan - Older/traditional SMS/MMS — Completely unencrypted. - Xbox Live messaging and some gaming platforms. - Cloud storage/file sharing tied to chats (e.g., Dropbox, iCloud, Google Drive in some contexts) — Often scanned Let that sink in ! allegedly to fight against child abuse

• 
  mskah🔞 (@mskah_t) reported 3 minutes ago

  I got in touch with the system administrator, and they were able to resolve the issue. It turned out that the problem was caused by an update to the connected Dropbox account.

• 
  Sol!A3800 (@SolA3800) reported 3 minutes ago

  @Dropbox I have loads of upload problems with Dropbox, scarce access to customer support inside the app, whilst when trying to get customers support from outside the app, the information says get customers support from inside the app. Have paid £19.99 for more than a year with little use benefit of the service, am considering closing the account.

• 
  Gale Rogers Jr (@GaleTRogersJr) reported 4 minutes ago

  @fougars67 @vaNlabs LeadPoet just signed on ******* Dropbox as a customer. And they had a nice green candle as expected. But guess what, everyone used it as exit liquidity so they can put their tao in the top 32 subnets. Do you not see the issue here? It’s like giving free money to billionaires only

• 
  Loster (@Loster) reported 6 minutes ago

  @Z3R0Gravitas Thinking that if I do trials with people I'd give them exactly that. Something similar to a Dropbox folder for any health docs they want sync'd to the agent's server. I think that would take up how much it could help a notch (need to think a lot about confidentiality).

• 
  uncle ***** (@probinsyacore) reported 11 minutes ago

  nraas still down but a reddit user has saved most of their mods in a dropbox link oh my god sometimes i do love the internet

• 
  Sujay. (@Sujay__Raj) reported 12 minutes ago

  Here is what it breaks down: Local AI: Run Ollama, LM Studio, or LocalAI right on your machine instead of paying for ChatGPT. Cloud Storage: Replace Dropbox and Google Drive with Nextcloud or Syncthing so your files never leave your house. Network Privacy: Complete WireGuard and PiVPN setup guides for secure browsing. Private ***: Ditch GitHub and self-host your own repos using Gitea or GitLab.

• 
  Abhishek Singh (@0xlelouch_) reported 12 minutes ago

  Interviewer: design Dropbox file sync. I paused and asked what they meant by sync. Whole product? Or just the client protocol? Single user? Team shares? Offline edits? Large files? Mobile on spotty networks? End to end encryption? What’s the SLO for conflict rate and time to converge? Once we scoped it to single-user sync across devices with offline support, I wrote requirements: detect changes, upload deltas, download updates, handle conflicts, resumable transfers, and don’t melt the battery. Non-goals: shared folders and fine-grained permissions. APIs and data model next. I used a file ID stable across renames, plus per-file version and per-device cursor. Client calls: /changes?cursor=..., /upload_session/start, /upload_session/append, /upload_session/commit, /download?file_id&version, /ack?cursor. Server tables: file_metadata(file_id, user_id, path, type, size, content_hash, current_version), file_versions(file_id, version, blob_ref, created_at), device_state(device_id, user_id, last_cursor), and an append-only changelog(user_id, seq, file_id, version, op). Architecture: client has a watcher, a local state DB, and a sync loop. It batches changes, computes chunk hashes, uploads missing chunks, then commits a new version. Server side: metadata service, blob store (chunked, content-addressed), and a per-user change log that devices long-poll or stream. Push notifications help, but the cursor-based pull is the truth. Scaling: shard by user_id for metadata + changelog, store blobs in object storage, cache hot metadata, and keep uploads on pre-signed URLs so the metadata tier doesn’t become the data plane. Chunking makes big files resumable and dedupe-friendly, but it adds CPU and more metadata reads. Tradeoffs I called out: last-writer-wins is simple but loses intent; per-file version vectors are heavier but reduce false conflicts. Chunk size is a fight: 4MB reduces round trips, 1MB retries faster on bad networks. Long-polling is cheaper than WebSockets at scale but slower to react. Failure cases: client crashes mid-upload, so upload sessions must be idempotent and garbage-collected. Network ***** cause retry storms, so exponential backoff + jitter and server-side rate limits. Two devices edit offline, so create conflicted copies and surface it in the client. Silent data corruption, so verify hashes on every download and run background repair. Rename vs edit races, so operations are applied against file_id, not path, and changelog ordering is per user, not global

• 
  Abhishek Singh (@0xlelouch_) reported 13 minutes ago

  System design question. How would you design Dropbox file sync with conflict handling? Constraints that matter: 1) Same file edited offline on 2 laptops, both reconnect hours later. No central lock. What wins, how do you surface conflicts, can you auto-merge for some types? 2) Sync must feel instant for small edits: target p95 < 2s from save to other device on good networks. 3) Files up to 10GB. Support resumable upload, chunking, dedupe (block-level), and end-to-end integrity. 4) Must work across flaky networks, NAT, and clock skew. You cannot trust client timestamps. 5) At-least-once delivery of change events. Idempotency required for apply/ack. 6) Millions of clients polling/streaming. Avoid a thundering herd after an outage or deploy. 7) Rename/move storms and folder deletes. Preserve history and allow restore without corrupting sync state. 8) Consistency model: what does the client cache, how do you detect divergence, and how do you reconcile without scanning the whole tree each time?

• 
  Isha (@VISportsTalk) reported 15 minutes ago

  Is anyone else having issues with @Dropbox today?

• 
  Abhishek Singh (@0xlelouch_) reported 17 minutes ago

  The interviewer asked me to design Dropbox file sync. I froze for a minute because I jumped into architecture before I nailed requirements. So I restarted with questions: single user or teams? offline edits? conflict handling? max file size? latency vs battery? Windows/Mac/Linux? end to end encryption? I scoped to: multi-device per user, near-real-time, offline support, conflict resolution, and basic sharing later. Then I wrote the core objects and APIs. Data model: User, Device, File, FileVersion (content hash, size, chunk list), Folder, Cursor/Checkpoint, and an Event log (append-only). APIs: UploadChunk, CommitFile(version, parentVersion), ListChanges(cursor), Download(version), Ack(cursor). Everything is idempotent with content hashes and request IDs. Architecture: client watches filesystem, batches changes, chunks large files, uploads to blob storage keyed by hash, then commits metadata to a strongly consistent store. Server writes an event per commit. Clients long-poll or use a push channel to get change events, then pull missing blobs. Scaling: hot path is metadata and change feed. Partition event logs by user/team, cache cursors, and keep blobs on cheap object storage with CDN for downloads. Dedup by hash saves real money when the same installer shows up on 500 laptops. Background compaction for old versions and tombstones. Tradeoffs I called out: strong consistency on metadata avoids weird conflicts but costs latency on cross-region; eventual consistency makes sync feel faster but harder to reason about. Chunk size trades memory and upload overhead vs retry cost. Conflict policy can be last-writer-wins (simple, lossy) or keep both versions (messy, safer). Failure cases: client crashes mid-upload so you need resumable multipart and garbage collection for orphaned chunks; network ***** so commits must be idempotent; clock skew so ordering cannot trust timestamps; two devices edit offline so you fork versions and surface a conflict file; duplicate events so cursor ack must tolerate replays; permissions changes during sync so downloads need auth checks at read time, not just at commit time

• 
  Buzzing Pop (@BuzzingPop) reported 18 minutes ago

  Ariana Grande is seeking court approval to subpoena Internet provider to identify individuals who accessed her unreleased content sold online. Grande claims they allegedly stole a photographer's Dropbox login details and hacked the phone of one of her producers: “The hackers created a Gmail account and internet domain impersonating the photographer and tricked the technician into sending Grande’s materials to them.” (via @THR)

• 
  Anna Bubbly 🌺✨ (@AnnaBubblyMV) reported 20 minutes ago

  Is uploading on Clips4Sale not working for anyone else? I can only get it to work if I do it through Dropbox, the usual upload button isn’t working

• 
  Adam (@aclater) reported 20 minutes ago

  Hey @FedEx @fedexhelp - you've got the wrong address on a dropbox in alexandria, and I keep getting your angry customers and packages. Happy to work together to fix it? I can DM details.

• 
  Sunil Thakare 🇮🇳 🦀 (@thakares) reported 22 minutes ago

  @TLYShortener offering a genuinely useful, privacy-friendly app (no login, no ads) that seamlessly integrates with the company's core product (t_ly short links), is indeed a standard growth tactic seen in tools like Canva, Notion, or Dropbox. The QR app lowers barriers for users while creating natural upsell opportunities: frequent QR creators may later pay for t_ly analytics, custom domains, or branded links without feeling forced. Trade-off is transparent here; users get a solid free scanner but feed data into t_ly's ecosystem, which benefits the provider through increased link volume and potential premium conversions.

• 
  RadhikaBGhose (@RadhikaBGhose) reported 24 minutes ago

  @GooglePlay I don't know of the issue is with dropbox or the play store, but i have been charged twice for the same app. Bank statement reflects that. Please help urgently

• 
  🔆 j i k o ⋆₊ ‧ ˚⊹ 🏜️ (@lisey_ann) reported 26 minutes ago

  @joinautopilot @charliebilello I can see why a bunch of those are sagging (joke? Or maybe I'm not joking): - Snapchat is in decline, less users overall. - Streaming subscriptions are becoming too expensive to keep up w/ inflation - X likely sagging ever since its lead advertisers left - Dropbox: user usage declining? (I use Google drive, Mega) - Alibaba: Chinese knockoffs, not bound to survive long - doordash: getting too expensive, way too many fees whenever I've used it, even WITH the discounts - Roblox: declining corporate - Snap: declining user usage, they constantly advertise Snapchat+ and idk anyone who actually uses that - Facebook: meta's side hussles were failing (notable: metaverse shutdown) - coinbase: app is ALWAYS buggy, slow, Base wallet became infested with scam tokens with no way to report, I personally stopped using it for this reason - pinterest: we just have AI to put together mood boards now, Pinterest not needed - Uber: same fee problem as doordash plus majority of gig drivers in my experience are the same few Indian drivers - uipath: likely not keeping up with the AI agent competition - bumble: women are probably tired of it tbh - lyft: same problems as Uber and doordash I can't answer for some others because I'm not as familiar or just can't think of a reason why they have poorer returns, so I dunno.

• 
  Ryan Zygar (@zygar) reported 28 minutes ago

  I am beginning to have issues with Dropbox hanging and my @NousResearch Hermes agent not being able to file @grok build confirmed. This is a new issue for months no issue now my agent filing and following up is hanging up. What’s everyone recommend for data management Mac Mini. This is new. No changes made by me.

• 
  JMT (@JoakimThomsen) reported 28 minutes ago

  @shadcn Where is that post with the guy who thought Dropbox couldn’t make it because he just set up an FTP server on his home rack and had his files there? *you are in a bubble my friend*

• 
  Mark van Eijk (@markvaneijk) reported 28 minutes ago

  @freekmurze It's the most stable beta in last 15 years. These apps I also use still work: Dropbox, PHP, Conductor. I did not encounter any issues, besides sometimes a lag here and there (regular beta stuff).

• 
  Arthur "lynch mob" van Pelt 🔥 ∞/21M ⚡ (@Arthur_van_Pelt) reported 30 minutes ago

  @laz1m0v @adam3us You want a multifunctional database. Go try BSV or Microsoft SQL Server or Arweave. They have what you want. Bitcoin is money. Not a Pepe Dropbox. Go take your Pepes elsewhere, please. Then we wouldn't even need filters if everyone behaved in the spirit of Cash instead of Pepe.

• 
  J.F. Lawrence | Author (Jesse) (@jflWrites) reported 34 minutes ago

  @spaceemotion All good ideas. I've thought about Dropbox, Google Drive, and OneDrive. They suffer from persistence, login requirements, and users fiddling with things that change permissions. AWS is cheap, and I'm considering it, but I'm trying to pay for this off of my measly book sales, so...

• 
  RyanFox.eth (@ryanfoxeth) reported 36 minutes ago

  “consumer doesn't run on problems” 👏 Consumers will pay to be entertained. Businesses will pay to be productive. This is a lesson the tech industry is forced to learn every decade or so. Apple, Microsoft, Google, Mozilla, Dropbox, Evernote, Quip, AirTable, Trello, etc have all learned this the hard way. We saw it play out in crypto. Today it’s playing out in OpenAI vs Anthropic.

• 
  Weird Darkness®️ (@WeirdDarkness) reported 37 minutes ago

  Dear @Google and @YouTube... My account has been hacked, and not only have I lost my Gmail, YouTube, etc., but I've also lost access to my Dropbox that has my full life in it, health records that I used Google to login to, etc. I signed up for Google Account Protection, but it did not protect me. Somehow, even after setting up brand new 2-factor authentication just a few weeks ago, they hacked in, changed EVERYTHING, and now my life, career, and health are at a standstill. I desperately need somebody to contact me. All options I've tried to regain access to my account have failed because everything has been disconnected.

• 
  Jan Senderek (@jans) reported 47 minutes ago

  I started journaling at 16. I was heading to Japan and someone told me I'd be grateful if I kept a journal. So I did. And they were right. I loved that I had somewhere to put my thoughts. Somewhere to look back at if I wanted to remember something. Plus I knew I was being thoughtful about my future self. But life got bigger. University, then a career, now a family. More thoughts. More things. The journals had no chance of keeping up. So what changed was the tools. Handwritten journals to Evernote to Dropbox to Obsidian to Notion. Always thinking the next one would be the answer. It never was. Every system asks the same of you. Tag this. File that. Organize here. Review there. Do the work now so that future-you can find it later. And future-you is grateful. That part is true. But your current self carries all of it. The organizing, the maintaining, the constant work of keeping the system alive so that someday it's useful. That burden never lifts. It just accumulates. Your current self and your future self should be working together. Not one doing all the heavy lifting for the other. What if you just put your thoughts down. And trusted they'd be there when you need them. No organizing layer. No maintenance. Just the thinking. So you can truly be your current self.

• 
  Ryan McKeen (@ryanmckeen) reported 49 minutes ago

  Lawyers, your data lives in six places and you wonder why AI can't help you. Dropbox. Drive. Email. A hard drive. Two spreadsheets only one person can find. Fix that first.

• 
  Lazar Stojković ⚡️ (@LazarStojkovic) reported 52 minutes ago

  @soltwagner @soltwagner Hi! Bought Cooldock today and loving it so far. A few things: 1. The Dropbox widget doesn't work. (See attached.) 2. The App Switcher widget is broken. It won't switch focus to a clicked app and clicking the Ⓧ removes the app from the switcher for a split second, and then immediately brings it back. 3. A Trello widget (or a few) would be awesome.

• 
  kelsey (@kelsscarlet) reported 59 minutes ago

  i knowwwww somebody gotta be down to pay $100 for my dropbox folder w 770 files 👀 mommy needs gas to go to portland for a concert tn

• 
  Rebecca Allen (@silentnomore314) reported 60 minutes ago

  that they took over ran up charges did god knows what and locked me out. 900 in dropbox charges during a free trial they locked me out of they are all in big big big trouble but your handler is forcing them to lie perjue and the way he is forcing them to blow their covers wow