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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Dropbox. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Dropbox users through our website.
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Website Down (67%)
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Errors (33%)
Live Outage Map
The most recent Dropbox outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Mérida |
Errors | |
 Santos |
Website Down | |
 Nantes |
Website Down | |
 Bradenton |
Sign in | |
| Cambrai |
Website Down | |
 Northolt |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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His Bark Materials 🌌
(@OneiricCanid) reported
@flopydiskmaster Dropbox 2FA, at the very least. Think a few others. No idea till I try to login yo the relevant services…
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These Violent Delights OG #BlackLivesMatter
(@ViolentThese) reported
The basic concept is this: right now, you stream music from someone else's servers. Spotify, Bandcamp, iTunes, etc. They own the music, you borrow it. But what if your own cloud account was the server? Google Drive, Amazon, Dropbox, whatever you use. You own the music. Forever.
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Telestream
(@Telestream) reported
@JulienTruffaut @kubukoz @alexelcu You shouldn't save from or try open a file in DropBox or any cloud syncing service (iCloud, Google Drive, etc.) as the syncing can create a problem. Alway Zip the file first before moving to DropBox and always remove the document from DrobBox before opening.
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Ms. Tessa, MA
(@texastessa) reported
@snowcap_hijau @jamishelves That’s more or less what I did in the UK, except that we had a lot of plumbing issues so he was forced to show up frequently for awhile. Here landlords all have some sort of office. Usually they just have a dropbox, so you don’t have to actually talk to them.
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Damion Schubert, Zen Designer
(@ZenOfDesign) reported
@DropboxSupport Simple, every new machine is a comedy of errors to get dropbox to sync my password blockchain first, so I can literally do and install everything else
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Sandi
(@neverfallapart) reported
@DropboxSupport How come the app for Mac is so slow now? I have 26 photos to sync which usually would take a minute or two. But for the last 2 hours, nothing actually synced?
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biscottidana
(@biscottidana) reported
Anyone else having nothing but trouble with their Apple MacBooks? Been trying to update the operating system for weeks; not even chat support could help me. Now I can't print, nor use DropBox or Canva. Oy. And this is a 6-month old laptop. I am HATING @Apple right now.
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Halton eLearning
(@eLearningHDSB) reported
Google has resolved the issue with uploads: students are now able to upload files directly from their Google Drive into Brightspace Assignment Dropbox with no error!
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Kevin Gill
(@OGkevingill) reported
@DropboxSupport I will send you a DM, but this is a widely reported problem that thousands of people are having. It’s such a joke to pretend it’s this unheard of issue that requires screenshots to explain.
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Andre Louis
(@FreakyFwoof) reported
@DropboxSupport Update: Restarting windows has fixed this system, so may have to restart the Mac, but even quitting Dropbox first did not fix the problem initially. Strange, but that leads me to believe the problem may reoccur at some point. Will keep you informed.
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Kevin Gill
(@OGkevingill) reported
@DropboxSupport I appreciate it, but will appreciate it more when the issue is solved and your site updates this in the knowledge base as a ***current issue***. And provides actual Information about how to fix it rather than random people guessing how to fix it in the “knowledge” base.
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Damion Schubert, Zen Designer
(@ZenOfDesign) reported
I see that @Dropbox has still not adequately solved the 'NO Install THIS FILE FIRST ON THIS NEW MACHINE FOR ***** SAKE' problem adequately.
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user error
(@Sherman_Walte) reported
@jdub_re The bank I know allows dropbox and box. Never had an issue.
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Kevin Gill
(@OGkevingill) reported
from
San Francisco, California
Hey @Dropbox as someone who pays a premium for your service, the whole “our app will no longer backup your iPhone photo’s because Apple updated their IOS” problem is unacceptable. Even more perplexing is your failure to acknowledge/ address it or come up with a fix.
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$20 Dolla Julio
(@20DollaJulio) reported
Dropbox is down and I’m not liking this feeling at all.
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Isabel Londono Polo, Ed.D
(@isalondono) reported
@DropboxSupport you can write to me in English, no problem.
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Rose M
(@SingingTigress) reported
Dropbox folder rename fix: If Dropbox won't let you rename your Dropbox folder, sign out, delete '.dropbox' from your DB folder, rename the folder, and sign back in. This is a known issue when unlinking Dropbox for business, according to a response I received to a support ticket.
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gen.gossip girl
(@vivalastina) reported
@duongtype bro i'm down i need a design by end of the week so you just feel free to send me a lil dropbox link with mockups and we are GOOD TO GO.
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Waseem Mirza
(@TheWaseemMirza) reported
@DropboxSupport ticket 12409384 Not been able to login and the only response to my support ticket is that @Dropbox has sent my request to an "unmonitored" inbox. If this is the case, how can I login when all solutions on your website are exhausted? #lol #frustrating
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Zizor
(@Z1Z0R) reported
@ItsDrReal @ES_FTW Do NOT use LastPass, it is not safe. Use Keepass and make the database local, if needed you can use Syncthing (basicly Dropbox but it syncs between devices and not a cloud server) to get the database on your phone or tablet for example.
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Ara Vartanian
(@aravartanian) reported
@ebruenig This problem is solved by stuff like Dropbox, Backblaze, Google Drive...
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Jason A Williams
(@jasonawilliams) reported
@restlesspix I never have issues with Dropbox — are you using business version or free though? And if the client is using it have them do a file request and it gives you direct upload access that is much much faster.
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otter
(@younghuple) reported
dropbox stop crashing challenge its 4am why are you making me crawl on my hands and knees across broken glass just to rename a ******* file... Have i asked for too much, God ?
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pelaquim parado em suez
(@felipepelaquim) reported
@Dropbox please fix your ‘browser uploader’. Always get stuck during some upload. It does not matter how big or small the file size is. It never uploads 100%. Ever.
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Wojciech Jarosz
(@wkjarosz) reported
@gonzague Unfortunately no. Due to some stability issues with GDFS, I ended up switching most of my cloud storage to Dropbox, which doesn’t have this issue (though it has others).
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Natalie Robin
(@natalierobinLD) reported
hive mind: I am trying to figure out the best way to integrate @Dropbox and/or @googledrive into a @discord server - all advice would be helpful!
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Ernest Hemingway
(@johnycash1312) reported
@DropboxSupport I am trying to log into my account on a new laptop but when I enter my password and login I still need a six digit code to be sent to my email but it never comes to my email
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bbae!
(@bryanbae) reported
@slugspoon my go-to film developed was closed down near me (I hope it didn't close down...) but now I go to 35m Pro Photo Lab in Sherman Oaks. You get your films back on the same day! They dropbox your films by email
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Saphrox Studios
(@saphroxstudios) reported
@noteswriter Pro is continually crashing not only the NWP app but the back end of the IPad IOS when accessing/closing files stored on Dropbox. The crash stops all ability to navigate the directories within the Files App too. This is on multiple iPads. 100%updated. Fix?
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cog strangehill
(@strangehill) reported
@DropboxSupport Finding out what version I’m on was less straightforward than I thought it would be but it’s v121.4.4267... that being said, I’ve had this issue for years, always blaming my usb cables but I’ve gone through enough of them to know better now. Reinstalling db?... uff. Hold my beer