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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.
Problems in the last 24 hours
The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Dropbox. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Dropbox users through our website.
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Sign in (45%)
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Website Down (36%)
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Errors (18%)
Live Outage Map
The most recent Dropbox outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Website Down | ||
| Sign in | ||
| Website Down | ||
| Website Down | ||
| Sign in | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Dropbox Issues Reports
Latest outage, problems and issue reports in social media:
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Cardboard Emperors
(@CardboardEmp) reported
@KempPlays Thanks! Not currently, maybe for a future issue. Apparently if you save the webpage on Dropbox it turns it into a pdf, I've heard 🤷
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Noel
(@PincheHeredero) reported
@DropboxSupport I understand, I had problems connecting for a long time, and when I entered Dropbox I lost all the documents I had there. or choosing a payment plan can you recover ?. I had to start again as a new account with the same email. they closed my account on 4 August 19 @DropboxSupport
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Hobbits Wife
(@HobbitsWife) reported
Wow the Dropbox online interface is a bit painful. Trying to close down my account but keep finding files hidden online that aren’t in my synced drive
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Kareem Badr
(@HeyBadrBadr) reported
@byWilliamJMeyer No, not at all. Dropbox had a link to download the zip directly. I downloaded it and extracted it, then relaunched Finder to see the contents. That last part is likely a quirk of my system, not a problem with the zip.
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🎄🎅🏾 josh the christmas caraille
(@jbsuperman) reported
Why is iPhone upload to dropbox so slow. 🙃
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🦋Paper Ri(a)ngs⁷🦋
(@longIongIive) reported
@insanefolklore oH AHAHHA SOMEONE POSTED IT ON YOUTUBE AND I DOWNLOADED IT ASAP BUT THE YOUTUBE ONE GOT TAKEN DOWN BUT I STILL HAVE THE DROPBOX BRB DMING
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✨KG”2” 🕊👩👧💓
(@KalaysiaMommy) reported
I gotta get Kalaysia some stuff when I get off I’m mad asf her iPad not working iono wtf these ******* from Walmart sent me but glad I got my money back ima go drop this **** in the Dropbox and get more money funky *******
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ODISBEY
(@odisbey) reported
@sovren_ @icetheoryrap i'd be down to just assemble cool loops for a bit if you're interested in pooling stuff in a dropbox type envi
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jake
(@callmeshitto) reported
@reallycoolreed im waiting to see what kind of server i can get from a friend then deciding. i have a little cloud one from WD right now that i can use as a redundant backup for dropbox but past that im good right now
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anna⁷ 💜 52 Daesangs 💜🐰koo🐰
(@softkoo_) reported
@AudrieOT7 I dropped a box into a fedex dropbox without taking down the tracking number of the pre-printed label and it has disappeared. It's been over three weeks and it hasn't arrived at its destination.
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David Tohn
(@tohnloc) reported
@1Password I’m sorry. You are not understanding my question. I have my vault saving to Dropbox. I want to switch it to iCloud. Your instructions do not address my problem
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Dev. Devlin
(@EseDevlin) reported
There's something wrong with @Dropbox Are they folding up?? It's so slow today. So slow.
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El Duvelle
(@ElDuvelle) reported
@MatteoCarandini @Garrett_Neuro How do you do that in Word? (I mean except word online, which I haven't tried) I've tried sharing in Dropbox (👍) or OneDrive (👎) but both have problems if several people try to edit the same document at the same time...
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Ash 🟨🟥
(@akakko86) reported
@DennisCoxCT @lalalaur217 Same, take everything to the max, Nordlocker is cool but I'm new to it and it seems to takes a while w/ some errors syncing, I also use AxCrypt, then you can throw things on Dropbox.
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TheOriginalZodi
(@TheOriginalZodi) reported
@Stingintv we had this issue here too. There was water damage in the outlet and the dropbox that was causing high levels of spiking and a lot of noise for the wire so my 1gig connection was getting like 38mbps. That's all been replaced and soon my ethernet cable will be a cat7 :D
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WeebSfm
(@WeebSfm) reported
@mehGusta3 Yeah I always use MEGA! There is a link for it on each of my posts. I just have Dropbox as a backup since Mega shut down my account once before.
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Samuel Edeh
(@sam_edeh) reported
@DropboxSupport No longer have my MFA phone number to get sign-in code. Didn't set up backup code and the alternative devices are from ages ago. I am practically locked out. Can't even upgrade to get premium support. Can't sign in to community forum either. No love for me :(
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Dolly Fehd
(@fehd_dolly) reported
@LoaderNancy @BroersenKatinka I am working on a Dropbox site with permissions for you two we can use to move big files back and forth. Some of the problem may we’ll be the limits on attachment size on various servers we three use.
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Christian Beer
(@christian_beer) reported
Syncing via iCloud or Dropbox is such an ugly black box. Some users have problems and even loose data because of some errors… And I can’t see why that happens :(
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Juliu
(@Juliu) reported
@kilianvalkhof Does something like #DropBox not already fix this for you then? Not sure how it handles 'merge conflicts', but I'd imagine it would auto sync.
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☃️❄🔔Jingles of a Jesus Gay
(@ProbsJesusGay) reported
Perhaps I'll put the subtitles in the original video file and keep it on Dropbox. I can link people to that and let them download it from there. So much gottdanged trouble to go thru.
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Mark Kutcy
(@Teach_GT) reported
@DropboxSupport Don’t use browser plugins, and just upgraded my modem. I use a VPN and virus/malware software but have had the same issues with those disabled.
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ren kim versola gomez
(@renversolagomez) reported
@passdropit having trouble creating link. Once i selected files from dropbox it says could not communicate with passdropit
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“Young Missy” Stephen Bates
(@batess) reported
@DavidLarter I’m still running a 2012 iMac (Catalina, won’t upgrade to BigSur), and a 2012 Thinkpad T420s with Win10 all patches and updates. Both rocking 16GB RAM and 1TB SSDs. Runs O365, Zoom, Meet, Dropbox, etc no problem.
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Mortalus2020
(@mortalus2020) reported
@KeysmithApp That was the issue. For some reason pointed to a Dropbox folder in library. Going to purchase. Anyway to rename a Macro?
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Colleen 🦊
(@solongsoldat) reported
@xlaginger Every other class uses blackboard or just email. There's literally no reason for dropbox. Especially when most people only get 2gb and I have production stuff on there from a play I was working on before covid shut us down.
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Munchkinbear
(@featherbear15) reported
@luzdelsol7 @MisfitFox I personally prefer text files, so I just pulled it down for her, and threw it at her in our dropbox folder. :)
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Caleb
(@815C) reported
Cleaning up my Dropbox (exciting, yes), and in my History of Christianity II notes there's a whole page that just says, "Finney -- Lots of problems". A pretty good summary, actually.
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Empress Yolie 🇯🇲
(@jahmekyagyal) reported
And same for reporting the stolen license and getting the replacement, why couldn't all of that be done online? Fill out the forms, pay the fee, drop off relevant documents in dropbox, if there is an issue you call me, or where there is none, tell me when to collect?
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David Baca
(@davabaca1) reported
@hyungry2 Why is downloading on dropbox not working?