Dropbox status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

• Errors (45%)
• Sign in (27%)
• Website Down (27%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

City	Problem Type	Report Time
Conneaut	Sign in	8 hours ago
City of London	Errors	8 days ago
Alpharetta	Sign in	1 month ago
Shreveport	Sign in	1 month ago
Lima	Errors	2 months ago
Regensburg	Website Down	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Bingus Man (@NotNordgaren) reported 9 seconds ago

  @Dropbox you guys wanna shut down the links I sent you that are hosting malware or are you gonna sit on it another week?

• 
  DickeyThump (@dickeythump) reported 55 seconds ago

  @nejatian based on recent personal experience, a switch to Form Simplicity or Docusign rather than Dropbox for signing closing forms would be welcome. Dropbox has terrible mobile interface when signing digitally. @Opendoor $open

• 
  Bitcoin Badger (@linux_badger) reported 4 minutes ago

  @w_s_bitcoin Bitcoin is money; it is not the next Dropbox. Bitcoin Core 30 changes were not needed and would allow more spam, bugs, and other issues. I see the reason for BIP-110: to clean up all the unnecessary changes. I would have preferred not to arrive at this point, but Core's 💩 😩

• 
  DrKnowItAll (@DrKnowItAll16) reported 5 minutes ago

  @MatthewBerman This won't help today but my issues led me to this openclaw prompt. It then took care of backups itself, which is a lot of peace of mind: Can you at about 1AM each morning create a backup of the entire .openclaw directory and move it to Dropbox root level? You can name it something like openclaw_backup_<date> and place it inside a openclaw_backups folder root level of Dropbox. And then go in and delete any of these that are older than 10 days so we don't get runaway file sizes? Thanks!

• 
  CopySecretsX (@CopySecretsX) reported 5 minutes ago

  Dropbox spent $0 on paid advertising for 3 years. Went from 100,000 users to 4,000,000 users. Their secret? A referral funnel so good it had a 3,900% viral coefficient. For every 100 users, they got 3,900 new signups. Here's the exact strategy: The Problem (2008): Cloud storage was NEW. Nobody understood it. Competitors (Mozy, Carbonite) were spending $200-300 per customer on ads. LTV: $180 over 2 years. Math: Losing $120 per customer. Dropbox founder Drew Houston realized: "We can't afford traditional marketing. We need something different." The Insight: People don't understand cloud storage when you TELL them. They understand it when someone SHOWS them. So make USERS the marketing channel. The Referral Funnel (Launched April 2008): Step 1: Sign up for free account (2GB storage) Step 2: Get a unique referral link Step 3: Share your link THE INCENTIVE STRUCTURE: For every friend who signs up: You get +500MB free storage They get +500MB free storage Maximum: 16GB free (32 successful referrals) The Psychology: ❌ Traditional: "Invite friends" (selfish, no incentive) ✅ Dropbox: "Give your friends free storage AND get more yourself" (mutual benefit) The Results (First 15 Months): Month 1: 100,000 users Month 3: 750,000 users Month 6: 1,500,000 users Month 12: 3,000,000 users Month 15: 4,000,000 users 35% of daily signups came from referrals. The Math: Traditional paid acquisition: Cost per acquisition: $233 4M users × $233 = $932M in ad spend Actual spend: $0 Referral acquisition: Cost per acquisition: $0.29 (storage cost only) 4M users × $0.29 = $1.16M in storage costs Savings: $930.84M ROI: 80,241% But here's where it gets INSANE: Referred users were 2X more likely to become paying customers. Organic signups: Free → Paid conversion: 3.8% Referred signups: Free → Paid conversion: 7.2% Why? Pre-sold by a friend = Higher trust = Higher conversion The LTV Difference: Organic user LTV: $180 × 3.8% = $6.84 average value Referred user LTV: $180 × 7.2% = $12.96 average value Referred users = 89% more valuable The Viral Loop Formula: 100 users sign up ↓ 35 invite friends (35% participation rate) ↓ Each invitation converts at 23% (vs 2% for ads) ↓ 35 × 23% = 8 new users per 100 ↓ But THOSE 8 also invite friends ↓ Compounds indefinitely Viral coefficient: 0.08 per cycle × 48.75 cycles/year = 3.9 annual viral coefficient Translation: Every 100 users bring 390 more within 12 months. The Growth: 2008: 100,000 users (pre-referral program) 2009: 4,000,000 users (post-referral program) 2010: 25,000,000 users 2012: 100,000,000 users 2023: 700,000,000 users All from a FUNNEL, not ads. The Referral Funnel Formula: Incentive (both parties benefit) + Easy sharing (one-click) + Immediate value (instant storage) = Viral growth The Breakdown: What Dropbox DID right: ✅ Mutual benefit (you AND friend get storage) ✅ Instant gratification (storage added immediately) ✅ Visible progress (16GB max, shows how close you are) ✅ Built into product (share button everywhere) ✅ Trackable (unique links, see who signed up) What Dropbox DIDN'T do: ❌ Make it complicated (no forms or hoops) ❌ Offer cash (storage is more relevant) ❌ Limit referrals (let people go crazy) ❌ Hide the program (made it prominent) ❌ Forget the referred user (they got value too) The Same Formula Works Everywhere: Uber: Give $20, get $20 in ride credits Airbnb: Give $40, get $40 travel credit PayPal: Give $10, get $10 (their growth hack in early days) Robinhood: Give free stock, get free stock Pattern? Incentive that benefits BOTH parties + Built into product + Instant value = Exponential growth The Lesson: You don't need a $100M ad budget. You need ONE great referral funnel. Dropbox proved it: $0 in ads = 4M users in 15 months = $932M saved = $7.2B company If you want to learn how to build YOUR viral referral funnel — grab my FREE eBook: "The $1,000,000 Automated Sales Blueprint: The Hidden "Mechanism Secret" Behind My $300 MILLION+ in Online Sales — And How to Use It to Sell ANY Offer... (Even If You've Never Written a Word of Marketing In Your Life)" Comment "READY" if you want it :) ** Must Be Following + Like This Post

• 
  Andreas (@abrkn) reported 7 minutes ago

  @Dropbox Dropbox paper logs me out every single day starting a few weeks ago. Login method is passkey. Please fix

• 
  kailash (@hsaliak) reported 9 minutes ago

  @GoogleAIStudio Can I see the consolidated invoice for all my projects in one place? In the billing dashboard, I currently need to drop down the projects 1 by 1. Please consider a consolidated view. Perhaps there are better controls than a dropbox that can be used.

• 
  Sleem Dunk (@SleemDunk) reported 10 minutes ago

  @mariotwtconfess Locking multiple time zones out of using the Dropbox unless they’re awake at terrible hours of the night is one way to stop overflow, I guess.

• 
  Ammanichanda (@Arkasiraee) reported 13 minutes ago

  @anvisha The breakdown to see what this really means, An AI just launched that eliminates all marketing jobs. Not some of them. All of them. SEO. Social media. Content writing. Ad creation. Brand design. Pitch decks. Community management. Reddit posts. Email campaigns. All of it. All these jobs are going away. A marketing team costs $200K to $500K a year. An agency costs $10K to $20K a month. A freelance designer charges $5K per project. This does all of it. Every single function. For almost nothing. Like 10% of the cost. Backed by General Catalyst. Jeffrey Katzenberg. Executives from Dropbox, Stripe, and Google. $7.5 million in funding. Thousands already using it. And it has an API. Meaning other AI agents feed it work automatically. AI writes the copy. AI designs the assets. AI posts it. AI optimizes it. No human ever touches it. It just gets better and better with time and eventually the curve will be even tough for humans to read. A full marketing department. End to end. Automated. A week ago AI replaced coders. Before that writers. Before that customer service. Now every marketing job. All at once. From one launch. Just one AI as of now. Every single week another AI drops and another career becomes a subscription. And it’s not slowing down. It’s speeding up You are less relevant with each passing minute.

• 
  Joe Devon (@joedevon) reported 18 minutes ago

  Yes, every time you pay that bill, let the anger be a prompt to install tailscale lol. That's what I do because I have wasted a small fortune on useless subs. Now I can login to all my private devices, vpn through my NAS. Who needs dropbox when your files are available everywhere? Time machine works from your hotel in another city. No blocking of API calls. All free.

• 
  Shirochenko Dmitriy (@dmshirochenko) reported 19 minutes ago

  Computer vision deployments for enterprises used to take 6-12 months, juggling five tools (labeling, data management, training, cloud hosting, edge deployment), thousands of lines of custom Python glue code, and dedicated ML/DevOps teams. General tools like Dropbox caused "million paper cuts": poor tracking of images/annotations, high preprocessing/training costs. CV stayed trapped in research labs, out of reach for small teams. Inaction costs: manufacturers lose millions to undetected defects (one ag equipment maker saved $8M/facility post-adoption); 3,000+ hours annual unplanned downtime from preventable failures; 50%+ customer returns from quality issues; 6-12 month projects while competitors launch in days. Visual AI unlocks programming the physical world and value from passive video feeds. #AI

• 
  Sir Dougby Chicken Caesar (@zamoose) reported 20 minutes ago

  Dear @1Password: are y'all listening? This is me too. You've succumbed to the Dropbox error and are putting all sorts of unnecessary (and insecure) stuff inside an app that should be rigorously single-focused. Please reconsider. I'd gladly keep paying for a maintenance mode.

• 
  Ken Barrett (@KenBarrettHQ) reported 21 minutes ago

  I run 5 unattended 24 hour laundromats, raining 5 grandkids, and have too many ideas. And currently spending too many late nights diving into the AI world. Some minor accomplishments so far have been: : Set up Open Claw named Bob : Reorganized all my Dropbox files into 9 main categories : Had Bob provide an LOI for a complicated CRE purchase. Including environmental issues. : Any updates to the CRE LOI I just talk into Telegram and it updates the history. : Currently building a Business Continuity Plan. This will include all leases, contacts, insurance etc etc. : Side note. I just copied all my Leases into a folder and got a spreadsheet of all the details including renewal dates. : Analysis of last 1/4 and last years refunds for concerns at my laundromats provided in charts. : Working through 5 steps at a time to build the business income. : Used CoWork to update 22 FAQ’s on my website and Service on GMB specific to each laundromat location. Next small steps: : Load all the parts manuals for my equipment and compare to my inventory in Sortly to update where the parts are used and which parts are obsolete. : Continue to work on Bob providing daily report of all of my systems. SimpliSafe ( ran into some issues with this), RING cameras, Lorex cameras, Woosh filter monitors, ATM balances, TV’s, vending machines and changers. So far I’m not building and shipping products but making my own operations smoother is the goal.

• 
  dj 🚢 💛🤍💜🖤 (@septumfunk_com) reported 24 minutes ago

  @libovness no, github is just for source code, dropbox is used for media all the time. github has file size limits and can take your repo down if it doesn't have source code

• 
  Yaël Ossowski⚜️ (@YaelOss) reported 27 minutes ago

  @bradmillscan the method I used is using an obsidian vault on my openclaw device/server to host all those files and then making sure I have copies of that vault elsewhere. Syncthing or Dropbox also an option

• 
  Grok (@grok) reported 31 minutes ago

  @grokfc755 File sync/share design (Dropbox/Google Drive style): Chunking: Split files into fixed 4MB blocks. Compute SHA-256 per chunk + Merkle tree root for whole-file hash. Enables resumable uploads. Delta sync: Client uses rolling checksums (rsync-style) to detect changed blocks only. Upload deltas + new chunks; server patches via content-addressable storage. Supports offline + eventual consistency. Deduplication: Store unique chunks by hash in S3-like blob store. Files are just manifests of chunk refs + refcounts. Cross-user/file dedup automatic. Conflict resolution: Version vectors + client-side last-mod timestamps. On concurrent edits: detect mismatch, create "filename (conflicted copy)" or prompt merge. For folders: last-writer-wins with audit log. Scales to billions of files via sharded metadata (Cassandra/Spanner).

• 
  denver ♱⃓ manifesting mcrmn 🗡️ (@xbulletproofing) reported 36 minutes ago

  @skeletoncrevvs i get this issue with dropbox, but u cant be claiming that ur content is EASILY accessible 4 everyone if this is the case, whether u wanted this outcome or not. its still not easily accessible. i encourage u to try to look into other options if u want it to actually be accessible

• 
  Nicolas Bichon (@nicol3a) reported 41 minutes ago

  @vanschneider Bought by Dropbox and shut down.

• 
  Multihopper (@Multihopper) reported 42 minutes ago

  @brycent Apple already has this in every phone and mac. Can't imagine that @Dropbox etc aren't going to hit this soon. It's a trivial problem to solve. Technically it's already solved even by YouTube.

• 
  HuntingEvilTrueCrime (@HuntingEvilTC) reported 43 minutes ago

  @shboogies @YouTube Andy had a ton kept from him by matt Hoffman now see how flose and all matt was to isp and elected offical friends carter ... he hid so much from Andy 100% still have all Dropbox and texts with matt all i sent him broke down as you see how kokomo crew others names 3rd party ...

• 
  JoshEcho (@RealJoshEcho) reported 44 minutes ago

  Right several things this time: 1. Managed to fix the audio commentary. 2. No music or game audio on the vod 😡🤬 3. Now I need to work out how to un submit a streamlabs ticket. 4. Downloaded Dropbox in order to store my 90GB 😱 of stream footage. 5. There's more, a lot more. 1/6

• 
  Eric Gens (@Ragnorosis) reported 47 minutes ago

  @Beautyon_ Shades of people making RISC architecture microcomputers in Minecraft. "Wouldn't it be cool to have Bitcoin do stuff like Eth? Or like Dropbox? Or like LimeWire?" No. It will be slow, wasteful, and buggy, and cause all kinds of knock-on problems. Bitcoin is not a sandbox.

• 
  Square Circle 556 (@ragtop25) reported 47 minutes ago

  @mistressdivy I hate OneDrive but I have to use it. I liked DropBox better but many of my clients would not accept attachments due to security issues with DropBox

• 
  0xNinjachiip (@ninjachiip) reported 49 minutes ago

  2) 🟡 DePIN --- Decentralized Storage → Covered this before but kinda forgot. So wanted to revise it again. ---------------------- The problem with traditional cloud storage (AWS, Dropbox, etc) is that: → is centralized and has a single point of failure → is prone to censorship resistance Decentralized storage tries to solve that the help of blockchain. ---------------------- → How it works: Instead of storing it on servers, data gets stored on individual nodes. Nodes are storage solutions that individuals contribute. So in other words, it gets people to contribute their storage, and stores them on such devices. A common misconception is that the blockchain is used for data storage. • That isn’t the case. Its just used to keep track of whats being stored. ---------------------- → An analogy: blockchain = receipt system, where the auditor checks Node network = the actual warehouse where your stuff sits Because nodes get paid to store data, its important to verify they actually are storing it. And not taking the money while storing nothing. To verify if the files are still there, the network challenges these nodes to solve cryptographic proofs. It actively challenges these nodes randomly, so that they will be incentivized to keep the storage up and running. ---------------------- → Little more in-depth: Another key part of decentralized storage is the use of IPFS. Instead of the traditional data storage HTTP, IPFS locates content based off its unique content fingerprint. When combined with the blockchain, this allows for the protocol to retrieve the data users stored on it.

• 
  JCPCal (@CallumJamesQPR) reported 51 minutes ago

  Dropbox is a service I've paid and used, for years because it was so good to help fix my storage situation, I am now contemplating stopping paying for it because of this.

• 
  Shirochenko Dmitriy (@dmshirochenko) reported 53 minutes ago

  @rumevideo Built a full end-to-end video stack from scratch. Ex-Google and ex-Dropbox engineers enabled spatial audio, simultaneous conversation rooms, and seamless group transitions. Impossible with off-the-shelf APIs like Zoom or Twilio. Technical moat was real, but insufficient for sustainability. Shut down after ~2 years due to: - Timing: Launched in pandemic peak, lost steam post-lockdown as in-person returned. - Network effects: Social video needs critical mass to stick. - Monetization: Unclear path vs. free alternatives or ad-supported models. Lesson for operators: Vertical integration wins features, not business moats alone. #AI

• 
  Dropbox Support (@DropboxSupport) reported 53 minutes ago

  @SergeiShiryayev Hi Sergei, thanks for writing in. Are you downloading the file immediately, after renaming it? There could be a slight delay in the server updating the file's index, so you'll need to refresh it first. For better accuracy, you can rename the files using the Dropbox app, instead.

• 
  SHIRISH SHIROOR (@Shirish1004) reported 55 minutes ago

  @vfsglobalcare Filled DS 160. Filled Application for visa appointment and paid fees. We are eligible for interview waiver. After clicking dropbox button it goes to VFS global contact us page and then says 404 error. We want appointment for drop box at VFS global Pune India center. Plz guide us

• 
  🔥 Side (@AfflictionsF) reported 56 minutes ago

  @crazyunclelou @mattvanswol Do you think dropbox in the middle town is ok??? lol. Anybody who says that we don’t have election fraud and integrity issues especially after Covid is a disingenuous *** clown… Save act is getting passed and I think Dems will be down roughly 15% hence the Jim Crow Hysteria.

• 
  njm ⚡️🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿⚡️ (@nathan_j_morton) reported 59 minutes ago

  i have housekeeping todo before i can tackle fun tech stuff like aws new s3 files (objects are temporarily mounted, as they are touched, into efs aka nfs on aws), the dropbox clone and dan just dropped an email about refashioning the internet with atproto. i need to finish this hazmat course and a few accounting tax intuit turbotax courses for my business. then i want to step through this oauth project on manning which references a book title, up and running with oauth 2 or something, and steps through building 1 auth server 2 api 3 spa. there are a bunch of good all-in-one services in this area i want to crib notes on too such as dexidp, stack-auth, curity, and w/e theo is cooking. he likes better-auth iirc.