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Dropbox status: access issues and outage reports

Problems detected

Users are reporting problems related to: errors, sign in and website down.

Full Outage Map

Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

July 22: Problems at Dropbox

Dropbox is having issues since 06:10 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

  • 50% Errors (50%)
  • 33% Sign in (33%)
  • 17% Website Down (17%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

CityProblem TypeReport Time
Bournemouth Sign in 1 month ago
Paramaribo Errors 2 months ago
Bogotá Website Down 2 months ago
Auxerre Errors 2 months ago
Salt Lake City Sign in 2 months ago
Madrid Errors 3 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • prodbysvrge
    prodbysvrge (@prodbysvrge) reported

    I wish I knew this starting out Stay ready Every day, make a small list of relationships to nurture Keep Dropbox iCloud open at all Times | Load Directly after cooking up After making beats, write down the labs you need to send Make a list of discord servers to send in

  • evgenij_rabij
    Palpy (@evgenij_rabij) reported

    A 32 YEAR OLD PRAGUE DEV BULK-BUYS $180 CHINESE NAS BOXES AND NOW PULLS $7,200 A MONTH SHIPPING PRIVATE DROPBOX-KILLERS TO EU FREELANCE DESIGNERS While massive brands scramble to lock teams into clunky, data-mining cloud databases, this creator built a private intelligence system that secures sensitive data and brings in a massive stream of passive revenue every single month. He makes a steady $7,200 every single month by building and configuring private cloud and AI indexing hardware for EU freelance designers who want to escape subscription traps. The entire micro server fits right on the corner of a desk and runs on an ORICO metabox HS200 pro unit. This tiny sliver of hardware packs an Intel N100 processor, 8GB DDR4 RAM, and pumps out local cloud performance on a machine the size of a coffee coaster. Instead of letting his clients burn cash on recurring cloud storage retainers, the engineer pairs the board with two refurbished 30TB hard drives in RAID 1, pre-installs the software, and sells the complete physical package at a premium. Pause at the 0:02 mark in the video where the drive slides in: that is a sleek metallic chassis hosting a $1,000 mini-NAS holding 30TB of encrypted client data. The core value proposition of this setup comes down to absolute data privacy, zero monthly fees, and strategic scalability. Mainstream cloud providers like Dropbox Business can never offer this level of value because they bill €2,400 a year for the same storage tier while uploading private user files to external cloud networks. Here, the ORICO metabox pulls off the entire magic trick locally inside the office. Running on Ubuntu Server 24.04 and MinIO S3-compatible storage, the system automatically triggers a local Qwen 2.5 VL 7B model to run localized RAG pipelines directly over the user's PDFs and Figma exports. Through this custom setup, designers get access to lightning-fast local cloud storage, zero third-party data tracking, and a smart visual search assistant built right into their private drive. This case study is a textbook example of how accessible hardware combined with a smart setup service can unlock unique niche products that solve real human problems, and you can catch the full assembly pipeline in the video below.

  • munchivelo
    J. (@munchivelo) reported

    track back to just over a year to now. i'd built an automated ecommerce flow that took a whole store end to end. seo would research trends, products, and map those into .js scripts which would launch prompts that read those research files. that would feed an image gen prompt which created designs, set to specific standard. i'd generate them, and then ANOTHER prompt, would check the images, score them with a criteria, and either move them to an accepted folder, or move them to an archive folder. the accepted folders, would automatically fire a script which would open photoshop, map the image to smart layers, in a 'product shot' template i'd made, and then export all of the final product shots to another folder, and then exported the flat designs which would be used for the products. another script took the product images, did visual lookups, generated all product descriptions, renamed the images and generated the seo text. it ran optimizations locally via a jpegoptim and oxipng script. it then uploaded them to dropbox, and via API, would generate a dropbox link map. i had one barebones csv template, which i'd run a ps1 script through to map json files into the csv rows, and insert the dropbox link map. all my images, links, followed the exact same slugs, so it turned 2 hours of manual work into a 5 second bulk rename and insert. it then converted that csv into json, which then itself converted that json into ld-json for product rich listings. ai would write the product description based on a dataseo keywords, and googletrends json file that would run on every product type. collecting keywords for that specific product. it also formed it around brand profiles, copy guides and other things. this was sonnet 3 days, GPT 4.0 days, and it STILL wrote great copy when it had the right guidance. in the .js file, i'd replace all em dashes with a hyphen if they ever appeared. i built a custom product uploader, built my own php plugin which synced to local .js files and connected via rest. it was (and still is) one of the best wc product uploaders that exist, as it completely resets filterlookups only for that product, and is lightning fast because i upload it directly into the sql from json. no importers or WC rest needed. the images would be uploaded via ftp, and then on detection, would sync those to the media library. it took what would be 3 hours of manual work, and congested it into a 2 minute image, to fully live product. after that, i'd export sales data, the ai was constantly learning, sales data feeding back to files, which would then teach the ai what products work, what doesn't. what copy worked, what copy didn't. all of it was local on my pc. i wasn't selling an saas. it was just something that worked for my very particular setup. i built that mostly with GPT 4.0 and a little bit of 3.5. copy and pasting the chats from chatGPT. all the plugins, the php, everything. then some of it got improved inside vscode back on the old original copilot plans. this was before n8n, before agents were even a thing. all of that was built for me, local, syncing folder to folder, json file to json file. python scripts watching files, and .ps1 files that would follow up with other .ps1 files, which launched .js files which contained prompts for AI, and hitting the openAI API's whenever I needed the AI layer. eventually i built a terminal tool, which would allow me to run the scripts from the terminal, and i'd manually type in the slugs for which products i wanted processed. all files would sit in specific folders, and scripts would do the rest. i was so excited about that, giving my terminal app a shortcut icon and putting it onto my taskbar. that was a year ago. fast forward to now. the game has changed so much. ANYTHING and i mean anything is possible now. i've had this ******* idea for so long, to build a fully automated, self learning ecom business, that launches products end to end based on it's own research, writing, and growth, but the complexity of it previously , and being busy with life, it never got finalized. and i've finally been building the replacement for it, but it'll be able to do many other things. i'll be able to run that exact same system, except this time through a full app, with a canvas, and agent systems instead of .ps1 scripts. not to say i won't run scripts; they're an integral part of any automated workflow, but now it has superpowers. not only that, but i moved away from woocommerce entirely. instead i just built my own website builder, which is fully automated end to end. my brand profiles, my artwork system? i'm still using those, just for more things. now i can launch 50 brands just like it, running the same system, all in about 5 minutes. except this time, a year later, we have GPT 2.0, and seedance. which offer MUCH better usage for ecommerce than it was back 1 year ago. i also built an ad builder. it takes my brands images, or generates images. i've got background removed, and full skills and agents which practically generate the ads for me. it mixes all that into seedance videos, and posts in logos etc. now i take those image/videos, and build instagram, tiktok, facebook vids, generate descriptions, and upload them automatically. that's why it's so great building for yourself. the amount of reusability you get with it, the fact it's free forever, can never be beaten. i'm not selling anything yet. but if you're interested in seeing how i think about automation, then stay a while and listen. the tool i'm building will absolutely help you too. but i'll be honest. i'm actually quite scared to release it, solely down to how powerful it is. not many people do it like i do, and i'm finally on here to tell the world.

  • nilsenist
    Paulius Eidukas (艾文) ☭ (@nilsenist) reported

    @RavenT1me Sorry about that! The hacked account asks to download a virus disguised as an "indie game". I've reported that both to Discord and Dropbox/GitHub/YouTube which help distribute the file. Hopefully that shuts down the hacker at least temporarily. Hope you get your account back!

  • Sujay__Raj
    Sujay. (@Sujay__Raj) reported

    Here is what it breaks down: Local AI: Run Ollama, LM Studio, or LocalAI right on your machine instead of paying for ChatGPT. Cloud Storage: Replace Dropbox and Google Drive with Nextcloud or Syncthing so your files never leave your house. Network Privacy: Complete WireGuard and PiVPN setup guides for secure browsing. Private ***: Ditch GitHub and self-host your own repos using Gitea or GitLab.

  • jsensarma
    jss (@jsensarma) reported

    @pHequals7 They are usually slow but come around. Their customers are not going anywhere. (Google Drive took years, maybe a decade to show up, after Dropbox)

  • wsantos99
    Waldemar Santos (@wsantos99) reported

    @DropboxSupport Hello, I have already sent two emails regarding a problem I’m having with my account, but I haven’t received any response. How can I get assistance with this issue? Thank you.

  • rayontrack
    ray🥤 (@rayontrack) reported

    bookmarked, downloaded, screen recorded, emailed, stored in hard drive, uploaded to cloud, archived, backed up, shared via bluetooth, forwarded, copied to usb, saved offline, synced across devices, added to favourites, printed, password protected, compressed into zip, renamed, organised into folders, duplicated, exported, imported, attached to message, sent to recycle bin, restored from backup, converted to pdf, edited, highlighted, annotated, watermarked, uploaded to google drive, uploaded to dropbox, shared through airdrop, linked to notes, tagged, encrypted, burned to cd/dvd, cached, mirrored to another device, uploaded to server, queued for transfer, dragged into archive, pinned, added to reading list, stored on ssd, embedded in document, linked in spreadsheet, previewed, sent to printer queue, recovered from trash, and indexed for search.

  • ibesomeguy
    Some guy (@ibesomeguy) reported

    @Voxyz_ai Doesn't sound like a Codex problem, sounds like a Dropbox problem. Syncthing doesn't take your files offline, ever.

  • QuixoticMoose
    QuixoticMoose (@QuixoticMoose) reported

    Bricks & Minifigs LEGO Drama: Unredacted Police Footage Raises Serious Questions About Cop-Business Ties Hey everyone, it's been a wild ride since my last piece on the Bricks and Minifigs mess. What started as a story about a family trying to sell their massive Star Wars LEGO collection has turned into something much uglier. With the unredacted bodycam and dashcam footage from American Fork Police now out there, we are seeing a side of this that looks a lot like police getting way too cozy with the business they were supposed to investigate fairly. The Footage Drop That Blew It Open Just recently, someone got hold of a big batch of unredacted videos from the American Fork PD. It was apparently an accidental public Dropbox link, but once it was out, it spread fast. These are the full versions of the interactions that were shown in heavily edited form before. And man, they paint a pretty concerning picture. In the clips, you see Bricks and Minifigs people like store owner Joshua Johnson and CEO Ammon McNeff talking to officers. They throw out some heavy claims against Reckless Ben. Things like extortion, death threats, collusion with the Mansells, and even making up documents. The police seem to eat it up without much pushback right there on camera. It feels like they are taking the company's word as solid fact. Signs of Too Close for Comfort One part that stands out is when an officer mentions personal connections. He talks about being friends with the Airbnb host where Reckless Ben and his crew were staying before that swatting mess. The officer even sounds like he is bragging about it on bodycam. That kind of casual chat makes you wonder if private relationships played into how aggressively they went after Ben. There is also talk between American Fork officers and other departments, including LAPD. It looks like McNeff and his team were pushing multiple police forces to go after Reckless Ben. The footage shows officers coordinating in ways that feel more like helping a business protect itself than handling a neutral investigation. The arrest of Reckless Ben gets shown in more detail too. What some saw as a traffic stop turns into a long vehicle search over supposed drugs that never seemed to pan out. Critics are calling the whole thing disproportionate, like the police were there to send a message rather than enforce clear laws. The earlier redacted videos hid a lot of this flow, but now we can see it all. The Community Reaction and the Mormon Angle LEGO fans and true crime watchers online have been tearing this apart. Threads on Reddit and YouTube breakdowns are full of people saying it looks like the department acted as private security for Bricks and Minifigs. Some point to the shared LDS Church ties between officers, Johnson, McNeff, and others as a possible reason for the protective vibe. I am not saying it is a full conspiracy, but the optics are not great in a tight knit place like American Fork. Public trust in the police handling here has taken a real hit. The department put out statements defending their actions as responses to stalking complaints at Johnson's home. They say redactions were about protecting victims. But the full unredacted stuff has many questioning if that was the whole truth. Where Does This Leave the Mansells? Remember, at the heart of it all is still that elderly collector and his son who lost track of most of their $200,000 collection during the franchise handover. Bricks and Minifigs maintains they only inherited a tiny bit of inventory and that the original deal was not properly done. Lawsuits are moving forward, but the missing sets and money have not been explained to the Mansells' satisfaction. Reckless Ben's videos brought massive attention to their situation, including a GoFundMe that has helped with legal costs. His style is aggressive, sure, but the new footage makes it look like the pushback from the other side involved more than just legal channels. This scandal shows how fast a hobby dispute can drag in law enforcement and how important real transparency is. If police really did favor one business over a fair process, that is a big problem no matter what side you are on. The LEGO community thrives on trust and good deals. Right now, a lot of us are watching closely to see if the courts sort out the missing bricks and whether anyone holds the police accountable for how they handled this. It is not over yet, but these videos have definitely shifted the conversation. What do you think? Drop your takes below.

  • br11k_dev
    Nikolay Konovalov (@br11k_dev) reported

    @thekevinjon The only problem is getting zezwolenia na pracę. I was going to interview with Dropbox last week and turns out they are happy to interview me and submit my case to Mazowiecki Urząd Wojewódzki. ... and then wait for 8 months until my case is approved, and I can actually start working. That's a huge deal-breaker for a lot of engineers like myself who are less than 5 years into staying in Poland. I'm on JDG for example. I came by PBH visa back in 2023 legally, and I've been successful since. I earned quite a bit of money and spent it all in Poland, 12% tax + $500 ZUS monthly. But the moment I want to join bigtech and earn even more money for Poland (Dropbox have 300-400k+ PLN base salary for Senior SWE), I'm just denied. Please, please... let the Dobby be free...

  • ce_aj100
    AJ (@ce_aj100) reported

    @SsharmaKirti Maybe isse ek project bnalo... redundant file storage ( across various apps like dropbox, gdrive and local server ). And add video streaming capabilities based on the fastest avalable ( calculated dynamically ) service. I made this couple of years ago, but for different tasks

  • abdinmotion
    Abdullah (@abdinmotion) reported

    One video. $48 million in revenue. No ads spent. That's the Dropbox story and most product teams still haven't learned from it. Here's what actually happened: Dropbox had a technically brilliant product that no one understood. Instead of adding more features, they made a 2-minute video that showed *exactly* what the product did. Simple. Specific. Human. Signups went up 10% overnight. Big companies spend millions refining their product. Then they describe it in six bullet points on a landing page and wonder why the sales cycle takes forever. The product video isn't marketing. It's compression. It compresses trust, clarity, and desire into 90 seconds. If a user can't understand your product in a video, the product isn't the problem. The story is. When was the last time you watched your own product video as if you were a first-time user?

  • ihtesham2005
    Ihtesham Ali (@ihtesham2005) reported

    This is how you share a file when you do not trust Google, Dropbox, or the government. A free tool called OnionShare sends it directly through Tor. Nothing needs to sit permanently on someone else's server. Here's what actually happens when you use it. You drag a file into the app. Your own computer turns into the server. Tor wraps it, and you get a long address ending in .onion that you send to whoever needs the file. They open it in Tor Browser and pull the file straight off your machine. You close the app, the address dies. Compare that to how everyone else moves files. You drop it in Drive, Google keeps a copy. You use WeTransfer, that link lives on their infrastructure for a week, logged and tied to your IP. Every one of those services is a promise that a company will behave well, forever, under any amount of legal pressure. OnionShare removes the company from the sentence. Micah Lee built it in 2014. He'd worked with the journalists handling the Snowden documents and watched how many ways a source could get burned just trying to hand over a file. So he built the thing that removes the middle. It does three things. Send files with no size limit and no account. Chat with someone and keep zero record of it. Host an entire website off your laptop that disappears from the internet the moment you shut the lid. The New York Times, The Guardian, and The Intercept all point sources at this. Those are newsrooms betting other people's freedom on a free download. The interface looks like a file picker from 2011. Someone spent years making the hardest privacy problem in computing feel like using WinZip, and that's the actual achievement here. A scared person at 2am is not going to configure a server. They can drag a file into a window. It is completely open source. Most people will never need this. The ones who do don't get a second try if they picked the wrong app. What do you think about this?

  • ScarcityMan
    ScarcityMan (@ScarcityMan) reported

    You might not believe it, but it is in fact happening, because it increases the cost, time, and difficulty of running a node. "Large" is a matter of opinion, but is clearly a quantity which would add up over time and have an impact. Why don't you want nodes to be as easy to run for people as possible, so that the maximum number of people can participate in the network, making it more valuable and more resilient? Why is that not something you want, to the extent that you will spend time arguing against it? What exactly is your stake in nodes being more difficult to run than they need to be? Why don't you care about spam? Why don't you care that it obviously, as it does everywhere it exists, degrades the quality of the thing being used? Why do think bitcoin will just be fine and go on forever while watching it transform into a poor imitation of dropbox? Why would anyone interested in bitcoin as money continue to use it when it becomes more and more infested with non-monetary data? Why don't you care about the possibility of truly bad stuff ending up on chain until the end of time? Do you think Satoshi made a mistake? Should he have created "Bitdata" instead? Do we not need to fix the world's money? You good with USD or whatever else is inflating away to nothing? So many questions that will never be answered...

  • RalKThar
    Ral K' Thar (@RalKThar) reported

    There is an easy to fix things in the uploaded to Dropbox version that Grok garbled. It just makes it so any API key comes up as invalid.

  • lifesavoring
    Kathleen Marie (@lifesavoring) reported

    @DropboxSupport I have the same problem as Detroit Media Magazine described below - my Dropbox became unavailable until the latest update. I tried to upgrade my account, but was registered instead for a free trial - ? I have to update my email to get it authenticated - PLEASE RESPOND, thanks.

  • clawvardEDU
    Clawvard University (@clawvardEDU) reported

    A skill server is any endpoint an agent can point at to load skills. Sx 2.0's move is showing a Dropbox folder can be one. Drop a skill in, share the folder, teammates load it. No infra on the receiver's side.

  • vinvan
    Vincent van der Meulen (@vinvan) reported

    @zoink You sit down and open your laptop. It's time to put some design files in Dropbox for coworkers. And ****, you need to finish your hotspot prototype. Your browser is still open on this weird design tool you got access to. Google Docs for design? Cool, but it will never work.

  • Greta__ai
    GRETA (@Greta__ai) reported

    We added Asset Manager to Greta. You're building an ecommerce app: product images, demo videos, docs, case studies. Before: Upload images to Cloudinary, videos to S3, docs to Dropbox, links scattered everywhere. One breaks, and you're scrambling through three different services trying to find the original. Now: Upload once in Greta. Reuse assets across all your projects, with everything centralized. No external services. No broken links. No context switching between five different platforms while you're trying to ship. That's smoother. That's what actually building feels like. 50 MB per file. Images auto-compress.

  • Natan90850688
    Natan Hackbarth (@Natan90850688) reported

    @peterhowell I used the original pak0.pak. I tested both Dropbox and PixelDrain hosting and tested the exact URL format from the README The app reaches "Fetching PAK" but then fails with "Could not fetch PAK URL" and a 403 error. What hosting method did you use when testing your own pak0.pak?

  • wahinyaf8
    Wahinya Francis (@wahinyaf8) reported

    Dropbox solved a simple problem: How do you access your files from anywhere? Cloud storage became popular because people wanted their files available on every device. Convenience drives technology.

  • kelsscarlet
    kelsey (@kelsscarlet) reported

    i knowwwww somebody gotta be down to pay $100 for my dropbox folder w 770 files 👀 mommy needs gas to go to portland for a concert tn

  • wecraveai
    AI Crave (@wecraveai) reported

    Open source NotebookLM alternative with no data limits and AI agents. Same idea as Google's NotebookLM. Same chat-with-your-docs. Same podcast generator. Same cited answers. Except this one has no source limit, no notebook limit, no 200MB file cap, and no Google login. It's called SurfSense. Google NotebookLM vs SurfSense: - Sources per notebook: 50 to 600 → Unlimited - File size cap: 200MB and 500K words → No limit - LLM choice: Gemini only → 100+ models via LiteLLM - Local LLMs: Not allowed → Full Ollama and vLLM support - Self-host: No → Yes, one Docker command - Price: $0, $19.99/mo Pro, or $249.99/mo Ultra → $0 forever Here's the wildest part: It connects to 27+ sources Google can't touch. Notion. Slack. Linear. Jira. GitHub. Discord. Dropbox. OneDrive. Gmail. Confluence. Obsidian. ClickUp. Microsoft Teams. Airtable. Your entire work life, indexed once, searchable from one chat box. 14.4K GitHub stars. 1.4K forks. 6,232 commits. Apache-2.0 license. One honest note: the README says it's not yet production-ready and still being actively developed. But it already does more than NotebookLM does, and the gap is widening every release. This is what NotebookLM should have been from the start. Repo in the first comment.

  • skinloversx
    ṢƘĪÑlÖVẸ́R̃ṢX🇺🇲🌷 (@skinloversx) reported

    Hey Daddy I'm down for FaceTime 💧 Dropbox and all kind of nasty content message me for menu 💦💦🍆 #dmvfreaks

  • sbustelo
    Santiago Bustelo (@sbustelo) reported

    @DropboxSupport THEY ARE GIVING ME CANNED REPLIES. YOU SCREWED MY WORK AND BURIED ME FOR THE FOLLOWING MONTHS TO FIX UP THE MESS YOU MADE UP WITH MY FILES. I DEMAND A REFUND.

  • skinloversx
    ṢƘĪÑlÖVẸ́R̃ṢX🇺🇲🌷 (@skinloversx) reported

    Hey Daddy I'm down for FaceTime 💧 Dropbox and all kind of nasty content message me for menu 💦💦 #md

  • LazarStojkovic
    Lazar Stojković ⚡️ (@LazarStojkovic) reported

    @soltwagner @soltwagner Hi! Bought Cooldock today and loving it so far. A few things: 1. The Dropbox widget doesn't work. (See attached.) 2. The App Switcher widget is broken. It won't switch focus to a clicked app and clicking the Ⓧ removes the app from the switcher for a split second, and then immediately brings it back. 3. A Trello widget (or a few) would be awesome.

  • twtayaan
    Ayaan 🐧 (@twtayaan) reported

    Steve Jobs told Drew Houston that Dropbox was a feature, not a product. Dropbox is now worth $8 billion. In 2007 Drew Houston was a 24 year old MIT student who kept forgetting his USB drive. So he built Dropbox. Within a year Steve Jobs called him into Apple HQ. Apple wanted to buy Dropbox and shut it down. Houston said no. Jobs told him directly that Dropbox was a feature, not a product, and that Apple would build it themselves. Apple launched iCloud in 2011 specifically to kill Dropbox. It did not work. Dropbox crossed 100 million users in 2012. Then 200 million. Then 500 million. Apple tried again. iCloud Drive in 2014. Same result. Then the enterprise market shifted. Slack, Notion and Google Drive carved up Dropbox's user base from every direction. Revenue growth slowed. The stock dropped 50% from its IPO price. But Dropbox never died. Today 700 million people have used it. 17 million paying customers. $8 billion valuation. Still independent. Still running. Steve Jobs built a trillion dollar company. He called Dropbox a feature. The feature outlasted him and two attempts by Apple to replace it. Drew Houston never forgot his USB drive again.

  • Afinetheorem
    Kevin A. Bryan (@Afinetheorem) reported

    @jbarro Especially because "you have to mail it in a week before the election or else drop it at an election site dropbox after that date" is a totally reasonable compromise done all over the US and world which would immediately fix the problem.