Dropbox

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Dropbox is a file hosting service operated by American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software.

Problems in the last 24 hours

The graph below depicts the number of Dropbox reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Dropbox Outage Chart 01/13/2026 06:40

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Most Reported Problems

The following are the most recent problems reported by Dropbox users through our website.

  1. Sign in (45%)

    Sign in (45%)

  2. Website Down (45%)

    Website Down (45%)

  3. Errors (9%)

    Errors (9%)

Live Outage Map

The most recent Dropbox outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesGlendora Errors
BrazilSardoá Website Down
BrazilCamboriú Website Down
United KingdomRickmansworth Sign in
United KingdomBirmingham Sign in
United StatesBoynton Beach Website Down
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Dropbox Issues Reports

Latest outage, problems and issue reports in social media:

  • lgquinelato Luiz Gustavo Quinelato (@lgquinelato) reported

    @DropboxSupport I got my account disabled this afternoon with no warnings! I can't login or change pass. Can you please help me?

  • daphne_miles Daphne Miles#PCPEU (@daphne_miles) reported

    Footnote: none of my original problems have been resolved, I am out of pocket- but I can use my computer again, within limitations. I cannot summon up emails or write emails, and I’m in a complete muddle about Dropbox!

  • syedahmedz Syed Ahmed 👨🏽‍💻🕹🚀 (@syedahmedz) reported

    @lennysan Docs : @taradotai and Dropbox Paper Roadmap: Google Sheets Issues: Tara AI Progress reporting: Tara AI UX and UI: figma Design hand off: Zeplin Brainstorming: Figjam Comms: Slack

  • the_richservo Richard Servello (@the_richservo) reported

    @dpakman I use dropbox business unlimited....it isn't without it's issues. But I've used it for years. I have about 12TB stored and haven't had any major problems over the years.

  • zumalifeguard Kenny (@zumalifeguard) reported

    @mattmerk @AdobeCCExpress I see. But if the software was entirely cloud based, and your data is in say Dropbox or stored localky, then you'd have the same problem.

  • enricoeric enricoeric (@enricoeric) reported

    @DropboxSupport looks like the latest pixel security update broke your app. Any eta on a fix?

  • hollow_maven Eli's Holler 🥞 (@hollow_maven) reported

    @Crystal85087337 Imma have to find it. Its somewhere on dropbox. But Ive no problem doing that.

  • zumalifeguard Kenny (@zumalifeguard) reported

    @mattmerk @AdobeCCExpress I see. But if the software was entirely cloud based, and your data is in say Dropbox or stored localky, then you'd have the same problem.

  • ShadowLuigi_NG_ Insidious_NX (@ShadowLuigi_NG_) reported

    @SeanHicksART I chose Dropbox because of my issues with the other options. Accountless users get ad hell on gamebanana and the servers can be iffy at times. Free MEGA users have a 5 GB daily download limit, and never used kofi before honestly, so idk.

  • AmishTarantino Jacob H.G. (@AmishTarantino) reported

    @DropboxSupport I'm feeling a bit under the weather, I think it's better for me to stay logged in to my Dropbox for now in case I need to use it this week. For future reference, can I reset my logout info so this is easier down the road? Thanks for your help

  • SaML0102 Casing Collector (@SaML0102) reported

    @DropboxSupport I'm a paying Plus subscriber, user for 15+ years. No issues til today; after updating my Pixel 3a to Android 12, the app crashes at log in. Uninstalling, restarting my phone, & reinstalling doesn't fix it. This makes it useless on the device I need it for most.

  • noahkalina Noah Kalina (@noahkalina) reported

    Yesterday discord, dropbox, and we transfer were down. Now Oculus is down. This is an ongoing cyberattack, right?

  • jurastudio Fabian Frank (@jurastudio) reported

    @todotxtplus I need support: when loading a file from Dropbox, I get an error that there was an error loading my file. When I unlink and reconnect my Dropbox, the file is loaded. The file works until I restart the App.

  • adpro99 Active Directory Pro (@adpro99) reported

    @HackingLZ Our mac users took down the network with dropbox alone, no AD required.

  • jack6gutierrez Jack Gutierrez (@jack6gutierrez) reported

    @Dropbox y’all gotta fix those “network connection was lost.” when downloading big files 😭

  • clibassi CJ Libassi (@clibassi) reported

    @RealMattManning There used to be a tool for cross-platform searches (eg one search bar that searched across your email, Dropbox, Google drive, etc.) that I remember @nttd recommending years ago, but I can’t for the life of me find it or a newer equivalent but I want it for exactly this problem

  • JoanneL97062439 Joanne Lynch (@JoanneL97062439) reported

    @DropboxSupport Outrageous service no resolution Dropbox can take my money cannot \ too difficult to give me access to my files “somewhere “ in the cloud GDPR issue here will contact data protection officer

  • defnotjericho defnotjericho (@defnotjericho) reported

    I actually don’t know what to do without internet, like I’m about to just drive aimlessly till the sun goes down. I can’t even edit vids cause they’re all on Dropbox 😭

  • zynaaaab zahida (@zynaaaab) reported

    @dropbox seems to be down 🥺

  • NLepan Nicholas LePan (@NLepan) reported

    @DropboxSupport I never upgraded anything, this is the problem.

  • RiccardoRaggio Riccardo Raggio (@RiccardoRaggio) reported

    @DropboxSupport unfortunately is not a Adobe/pdf problem..it happens with every file (JPG, docx, etc.). Thank god not every file appears corrupted. Files can be moved outside dropbox, but stillunopenable (screenshot: file corrupted) please help

  • Sai48117341 Sai (@Sai48117341) reported

    @USAndIndia @WhiteHouse I’m going thru mental torture just to get a Dropbox appointment slot. No sleep and peace for more than a month. If I login or view few times account will lock. Could you please open up slots? Many people in this situation waiting to meet their families!!!

  • Naughty_Disc NaughtyDisc (@Naughty_Disc) reported

    Rip, I was gonna work on my writing a bit while discord was down and I’m stuck at work. However when I opened it up my edits I did at home didn’t get synced to Dropbox after running it through my editing software. :(

  • AMJ_62 Alan Johnstone (@AMJ_62) reported

    @Dropbox since the lated Android update fory Pixel 5 Dropbox is broken and won't open. I've un and re installed but no joy

  • tylerdopps T T TYLER MIGHTA DID SUMN (@tylerdopps) reported

    mixer homies: how do you guys send files? do you keep a dropbox? my computer is getting so ******* bogged down by my massive dropbox folder and i'm too paranoid to delete stuff

  • DMCstan_ Veus (34-18-5) 🍂 (@DMCstan_) reported

    SOMEBODY DROP DROPBOX FULL MAN DOWN AND WANDERED TO LA OG

  • CraigGrannell Craig Grannell (@CraigGrannell) reported

    @mcelhearn Given how central iCloud is to Apple’s ongoing services strategy, it baffles me that it’s still so far behind the competition in terms of basic reliability. I’ve never suffered data loss with Dropbox. Sync issues are very rare. (Drive has more problems there, I find.)

  • ricswi Richard Swinburne (@ricswi) reported

    @FanlessTech Well, it *is* fanless *cough* I keep everything in Dropbox which has a file manager so it's workable at least. The issue is I'm not rebuying all my Steam games and 2 copies of minecraft for the kids just to use them on iOS occasionally. That's crazy.

  • the_pedro the_pedro (@the_pedro) reported

    @DropboxSupport I need access restored immediately. This provides no help in showing what the problem file or files are.

  • spoonifur Eva Cherney 🥶 (@spoonifur) reported

    Made the mistake of trying to watch raw video footage from our DropBox... Two 50gb files. Slowed our home internet down to an absolute crawl and had no clue why. Look before you click!