EA Games

EA Games Outage Map

The map below depicts the most recent cities worldwide where EA Games users have reported problems and outages. If you are having an issue with EA Games, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EA Games users affected:

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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bari, Puglia 5
Merlo, BA 4
Passos, MG 4
Paris, Île-de-France 2
Leeds, England 2
Matino, Puglia 2
Hamburg, HH 2
Sakskøbing, Region Sjælland 2
Lokeren, Flanders 1
Daphne, AL 1
Staveley, England 1
Rome, Lazio 1
Chicago, IL 1
Reynoldsburg, OH 1
Atlanta, GA 1
Riyadh, Minţaqat ar Riyāḑ 1
Hilden, NRW 1
Oslo, Oslo County 1
Upper Darby, PA 1
Palo del Colle, Puglia 1
Chillicothe, IL 1
Milan, Lombardia 1
Dampremy, Wallonia 1
Buenos Aires, CF 1
Rendsburg, Schleswig-Holstein 1
Frankfurt am Main, Hessen 1
London, England 1
Manassas, VA 1
Crissier, VD 1
Dörentrup, NRW 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • antdizzlee82 anthony acuna (@antdizzlee82) reported

    @MaddenNFLDirect @EAHelp these sets are not right I have the players in my binder that I just bought but doesn't allow me to put then in the set please fix this

  • BruceHo63620668 Bruce Howell (@BruceHo63620668) reported

    @MaddenNFLDirect My dailys haven't counted since day one of season 2 anything happening anytime soon to fix that I messaged @eahelp and they don't even respond so I'm lost

  • Big_Daddy_Sith Justin (@Big_Daddy_Sith) reported

    @EAHelp Still not fixed after what 7 days like cmon fix the game so we can all enjoy madden.

  • Bret9061 Bret (@Bret9061) reported

    @EAHelp Xbox X/S madden mut daily comp/coins not working still. What’s going on. It’s been almost 3 weeks since anything worked correctly the whole time can never achieve anything when nothing is being accounted for.(stats/rewards) Field pass really sucks

  • SiveyFn #WTJ F Sivey ❁ (@SiveyFn) reported

    @EAHelp @EAMaddenNFL why is mut not working I’m getting no xp I put 100+$ into mut 2-3weeks grinding still stuck at level 2 cant ply h2h because I’m not level 3…. can someone help can’t even go into feild passes season 2 bar I’m getting no xp no saving stats can Somone help plz

  • NolanGaz 🆖 (@NolanGaz) reported

    @EAHelp are y’all ever going to fix my issue of not being able to launch FIFA 23 on PC. This is ridiculous… I purchased the application on 10/3/22 and still can’t play the game. No refund issued either. Terrible customer service as well

  • PrakashJeevara1 Prakash Jeevaram Choudhary (@PrakashJeevara1) reported

    @EAHelp @EAFIFAMOBILE First of all I don’t get whether DM to EAHELP doesn’t reply at all. And second thing there is resource download issue in VSA matches in scream team. The moment there is a match with lower overall the resource download issue comes . Please look into it

  • yzhhng8 易志鸿 (@yzhhng8) reported

    @EAHelp My account was banned for no reasons.Hazak gave me the method: email you.But I've tried that countless times .You seem to have blocked Netease emailbox,so I can not email you. Is there any other ways?Such as online customer service. Do you have online customer service?

  • BlackyK30 Blacky K (@BlackyK30) reported

    @BattlefieldComm @EAHelp @Battlefield Hey DICE, before the patch2.2 ,you can using the official portal mode to go up your badge points . Unfortunately, after the patch 2.2 that is not working anymore. Even if you gain experience through PVP mode, it will not go up …..

  • KaranBhatia7 Karan Bhatia (@KaranBhatia7) reported

    @EAHelp I packed Kalvin Phillips regular gold instead of rulebreakers in my champs rewards today. Please fix.

  • Mylesrowan3 Myles rowan (@Mylesrowan3) reported

    @EAHelp @benx_w Imagine trolling someone instead of helping nice customer service 💀💀

  • matt3128 Matt Jones (@matt3128) reported

    @EAHelp Address my problem

  • nyurican Joey (@nyurican) reported

    @EAHelp you think you guys can fix Madden 23, so I can get through a season without having to repeat my draft? And the save point is never the same, so what are you guys doing over there? Does anyone actually work on resolving these issues?

  • GeorgeW70657594 George Workman (@GeorgeW70657594) reported

    @EAHelp Are you mocking us saying we are howling at the moon cause that's exactly what it feels like. I haven't been able to get XP for weeks and EA help doesn't respond or I'm told I'm in luck the team knows it's an issue lol it doesn't fix the issues though

  • HTX1308 Mike (@HTX1308) reported

    @EAHelp Can I get reply’s to any of my issues?

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