EA Games Outage Map
The map below depicts the most recent cities worldwide where EA Games users have reported problems and outages. If you are having an issue with EA Games, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EA Games users affected:
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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Collierville, TN | 2 |
| Russellville, KY | 1 |
| Melbourne, VIC | 1 |
| Balasore, OR | 1 |
| Paranaque City, Calabarzon | 1 |
| Wrexham, Wales | 1 |
| São Paulo, SP | 1 |
| Oxford, England | 1 |
| Paris, Île-de-France | 1 |
| Pizzale, Lombardia | 1 |
| Johannesburg, Gauteng | 1 |
| Great Yarmouth, England | 1 |
| Tamworth, England | 1 |
| L'Hospitalet de Llobregat, Catalunya | 1 |
| Chauché, Pays de la Loire | 1 |
| Windsor, ON | 1 |
| Ahascragh, Connaught | 1 |
| Ródos, South Aegean | 1 |
| Dublin, Leinster | 1 |
| Dallas, TX | 1 |
| Penzance, England | 1 |
| Sheldon, IA | 1 |
| Centerton, AR | 1 |
| Atlanta, GA | 1 |
| Margate, England | 1 |
| Lexington, NC | 1 |
| Kernersville, NC | 1 |
| Rockford, IL | 1 |
| Beaconsfield, QC | 1 |
| Beckum, NRW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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SonofS
(@SonofSX) reported
@EAHelp Hello, I just bought the „Trials of Lucia“ DLC for Dante’s Inferno on my Xbox Series X. Sadly I get an error message saying that the EA servers are down while trying to play this DLC. Can you please look into this?
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Rave 💀🖤
(@ItsJustRave) reported
@EAHelp I deleted my ultimate team due to an error. But this also deleted my Beckham card. Is there a way I can get the card again for my new team? @EASPORTSFIFA
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Rob
(@Neonowl83) reported
@EAHelp The Skills Trainer is broken on Madden 21 on PS5...Trying to do the pass coverage drills but the QB won't throw the ball so I can't even attempt the coverage actions!!
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Greg
(@gbass598) reported
@EAHelp Hello, I have an issue where the pre snap menu appears before a play and won't allow me to snap the ball in @EAMaddenNFL on my PS4. Am I doing something wrong or is there a bug in my game?
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Leigh Dingley
(@DingleyLeigh) reported
@EAHelp Fair and fun? But you refuse to fix the ajax objective, making it unfair and no fun at all, the community have asked daily, but you refuse to respond, or pass it on to @EAFIFADirect who do the same, it's called passing the buck while screwing the players.
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Beaz
(@gunnerbeaz) reported
@conroy_dawson @sbc_tips @EAHelp look more people with the same player. Obviously a massive **** up on your end. Own it and fix it. Frauds.
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Grant Richardson
(@Grant___Rich) reported
@EAHelp I’ve been banned from FIFA. I didn’t even know cheating was possible in this game, please fix this. I’m just trying to enjoy your game I’m not even good at.
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Switched Up
(@weswitchedup) reported
@EAHelp Please help resolve my issue - Unable to play the game for 3 days! Fifa 21 webform is a joke #paybutnoplay ##duelentitlementfail
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Eleanor Smith
(@elliebungo) reported
@EAHelp Got Need for Speed for my 7 year old for Nintendo Switch. Get as far a 'connecting to autolog servers', then 'unable to login'. He has a Switch online child account with no parental restrictions. The help section isn't helping. Help?
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Mark Bowman🎗🎖
(@M_Bowman410) reported
@MaddenNFLDirect I cannot get @EAHelp to even acknowledge my tweets for the past 4 years so I was hoping you guys could give me an answer. In Franchise Mode, the preseason injuries do not carry over to regular season. This is an issue that is atleast 4 years old. Recommendations?
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Nick H
(@TwoFUTed) reported
Anyone else got a problem with Quick Sell recovery on companion app? I’ve got a duplicate Neuer that I packed yesterday - quick sold - now want to recover as put other one in SNC but no data appearing for any of the last 7 days. Thanks @EAHelp? #FIFA21
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Mongohands
(@Mongohands) reported
@EAHelp EA your customer service is awful. I've spoken with 3 different people and no one can solve my problem. I paid for EA Play and it says i dont have a valid account. I didnt pay for your service just to get ****** around for a week.
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Luke
(@LukeKnight97) reported
@danil0908 @EAHelp Must be a PS5 thing too because ever since I switched to the next gen Fifa I’ve had these issues every week 💩
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Lolo ✪
(@Kawaii_Despair) reported
@PlayApex @EAHelp is there any way to fix the latency problem that happens every few games in #ApexLegends ? The game either runs smoothly or has that problem all game for me and I thought it was just my system but even on the ps5 it’s doing it ;;
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Kyron White
(@kyronnwhite) reported
@EAHelp I’ve been playing ultimate team trying to do two challenges and I have done them numerous times but they aren’t showing on the progress. How can I fix this?
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