EA Games

EA Games Outage Map

The map below depicts the most recent cities worldwide where EA Games users have reported problems and outages. If you are having an issue with EA Games, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EA Games users affected:

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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bari, Puglia 5
Merlo, BA 4
San Antonio, TX 2
London, England 2
Frankfurt am Main, Hessen 2
Paris, Île-de-France 2
Leeds, England 2
Ludhiāna, PB 1
Gudivāda, AP 1
Madrid, Comunidad de Madrid 1
Salem, OR 1
Grumo Appula, Puglia 1
Lebanon, TN 1
Lodi, OH 1
Cadiz, Andalucía 1
Ashburn, VA 1
Lokeren, Flanders 1
Daphne, AL 1
Staveley, England 1
Rome, Lazio 1
Chicago, IL 1
Reynoldsburg, OH 1
Atlanta, GA 1
Riyadh, Minţaqat ar Riyāḑ 1
Hilden, NRW 1
Oslo, Oslo County 1
Upper Darby, PA 1
Palo del Colle, Puglia 1
Chillicothe, IL 1
Milan, Lombardia 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • DonnaM3107 donna stone (@DonnaM3107) reported

    @EAHelp still can't log into TSTO, not happy having 2 step verification forced when I opted out. The codes don't work, just going around in circles, can't log into the website either. Please fix this mess

  • AntonThijs Anton Thijs Beije (@AntonThijs) reported

    @EAHelp I’m not getting my weekend league rewards even though I played last weekend. I did get my rivals rewards. Is there a problem ?

  • sergiopecas Sergio Ortega (@sergiopecas) reported

    @mrpugh @EAHelp I'm having the same issue and nothing works, even after a force close.

  • nessramoschavez andres ramos (@nessramoschavez) reported

    @EAHelp Sorry im mexican my english Is so bad. In this season 9 i have problems with lag my internet ITS ok

  • NeoNovalis NeoNovalis (@NeoNovalis) reported

    @EAHelp Thank you! That solved the issue. Posted the solution (and my guess why this error occured) in the AHQ forum.

  • TomPalleschi1 Tom Palleschi (@TomPalleschi1) reported

    @EAHelp @tymesrhymes I am having the same exact issue at the same exact boss fight. Replayed a few times, pulling from the game's auto generated saves, with no luck. I keep running into the same exact black screen situation after the encounter...

  • Mohamad17718533 Mohamad Hussain (@Mohamad17718533) reported

    @EAHelp The problem is i cant even get into the game and i really want to play

  • dollmiiku fantastic mr fox (@dollmiiku) reported

    hey @EAHelp I am having trouble with claiming prime gaming loot in apex legends, i have all accounts linked properly (twitch, ea, playstation, xbox and amazon), i even claimed the rewards yet they aren’t showing up ingame,

  • SpevilleJulien Julien Speville (@SpevilleJulien) reported

    @EAHelp There is a big big issue concerning singapore servers., many games you enter ping is over 400 fix. Only solution is to leave the game and re-enter the game. Why do you never fix this since season 8

  • sobxpapa TGCWOLFE (@sobxpapa) reported

    @EAHelp I attempted what was on the list. However it still says “our servers cannot process your request at this time please try again later” ever time I go to load a solo challenge on MUT and only on my ps4 my Xbox doesn’t have this issue

  • Mohamad17718533 Mohamad Hussain (@Mohamad17718533) reported

    @EAHelp Can you just fix the game

  • Ahmed85514198 Ahmed (@Ahmed85514198) reported

    @Russ_crook @EAHelp yea its broken rn

  • XfixApe APEXfixYourServers (@XfixApe) reported

    @EAHelp Sorry I do not get on twitter often. I made this account because I am tired of the crappy servers from you guys and was upset that I could not play again because of the issues this season.

  • MisterDaz MisterDaz (@MisterDaz) reported from Ellesmere Port, England

    @EAHelp @Scotty_English Same for me. Looks like EA has broken something.

  • English_Rose_88 ♡🌹𝓙𝓮𝓶🌹♡ (@English_Rose_88) reported

    @EAHelp hello I'm having an issue with my Sims game, the object "The more views video station" isn't working as it should, I'm unable to edit videos or anything other than record a video. I've removed all mods and have the same issue and repaired the game I'm not sure what to do.

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