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EA Games Outage Map

The map below depicts the most recent cities worldwide where EA Games users have reported problems and outages. If you are having an issue with EA Games, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EA Games users affected:

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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Peyriac-de-Mer, Occitanie 1
Cambrils, Catalonia 1
Alameda, CA 1
New Iberia, LA 1
Gänserndorf, Lower Austria 1
Beverley, England 1
Matino, Apulia 1
Charlotte, NC 1
Dendermonde, Flanders 1
New Haven, CT 1
Melbourne, VIC 1
Dandridge, TN 1
Amadora, Lisbon 1
Pompano Beach, FL 1
Paris, Île-de-France 1
Wigan, England 1
Addlestone, England 1
Las Piñas, Metro Manila 1
Weert, lb 1
Atlanta, GA 1
Quito, Pichincha 1
Southampton, England 1
Mérida, YUC 1
City of London, England 1
Porth, Wales 1
Brest, Brittany 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • JonnyD16654
    Jonny Doe (@JonnyD16654) reported

    @EAHelp @EAMaddenNFL @MaddenNFLDirect can yall please work on the glitched Trophies for Ps5. The community has made multiple reports and has gotten no response. They’ve been broken since launch. Please help. 🙏🏻

  • rco73
    Robert Olesnevich (@rco73) reported

    @TheSims IF I ****** SAY LAUNCH OFF LINE AND DO NOT ****** UPDATE MY GAME IN EA APP SETTING I EXPECT YOUR ****** APP TO RESPECT MY CHOICES AND NOT ****** UP MY GAME TO ****** BROKEN UNFUCKEN TEST PILE OF CRAP UPATE! @EAHelp I SAID DO NOT ****** UPDATE MY GAME AND ******* DID IT!

  • ImAkshayShrivas
    Akshay Shrivas (@ImAkshayShrivas) reported

    @EAHelp @NFSCSpeak @NFSNL any update on below issue? Still unable to connect to servers in game.

  • PanchasaraUS
    Chandresh (@PanchasaraUS) reported

    @dmartinez_1980 @NFSNL @EAHelp I tried every possible fix from sign out from Game Center, Re Install App, Restart. Even VPN. Not fixed. This issue suddenly happened overnight. Is there official server maintenance or something?

  • ZAzBXa0kuW46190
    ぷーちぇる💙 (@ZAzBXa0kuW46190) reported

    @EAHelp Hurry up and fix the server.

  • Brick3BC
    fka & aka BrickWerk (@Brick3BC) reported

    Need @EAMaddenNFL @EASPORTS to fix this issue why is this a thing in edit rosters? @EAHelp can we do something please cause we all know you won't touch team rosters till Madden 27 next year #madden26

  • ironman__stark
    Ironman (@ironman__stark) reported

    I opened a draft, got a walkout player, after a sudden a content update it disappeared😡 (26-03-26, ~13:20 PM). Your customer service says nothing happened without proper checking it's unacceptable. Please restore my player ASAP. UID: 1076022383970820096 @EAHelp @EASFCMOBILE

  • fwwkenkaiii
    zenkaiftw (@fwwkenkaiii) reported

    @EAHelp Are y’all gonna fix clubs on pc with the cross play being broken and not being able to play? or nah

  • DanielK_29
    Daniel (@DanielK_29) reported

    @EAHelp Fix the damn Battlefield loadout screens

  • FontoSmoke
    Fonto Smoke (@FontoSmoke) reported

    @Gator_FPS @EAHelp Have you considered reaching out to the cyber Java_cracks on X He worked wonders for me in fixing my issues.

  • Hamad_dvb
    H.F. ® 🇸🇦 (@Hamad_dvb) reported

    @EAHelp there’s no way players are hardly trying to connect to a live chat with EA Help advisor!! I have been trying to connect with an advisor since the beginning of Israel, US, Iran due to a severe drop in my ping which prevented me from playing and losing a lot of in-game progress. This is truly disappointing! You’re stupid AI EA Help website kept asking me to read articles on troubleshooting without any benefits. I understand corporations now are depending on AI instead of real humans, but there must be an option to reach out to an advisor since. FYI. I am connecting to a high-quality internet service and have replaced my ethernet cable with no benefit. Please contact me asap.

  • abo_abdalh89
    abo Jrah بعدني أشتاكلك (@abo_abdalh89) reported

    @EASFCDirect @EAHelp I have a problem with Ultimate Team. I can't connect for 2 days now. I tried everything (restart, internet, reinstall), but still not working. Please help me fix this issue.

  • Ruchir2885k
    Ruchir dubey (@Ruchir2885k) reported

    @EAHelp Hi @EAHelp, I’m facing an issue with Battlefield V. I purchased it on Steam and have played it multiple times, but every time I launch the game, it restarts from the beginning and doesn’t save my progress. I’ve already spent hours replaying the same part. Please help me

  • yusufjr2727
    Yusuf Acay (@yusufjr2727) reported

    @EAHelp I can't access the game in Türkiye, please fix it.

  • Jef52818941
    Jef (@Jef52818941) reported

    @EAHelp @EAMaddenNFL I cannot play Madden NFL 26 for 3 days. I connect to EA servers but get disconnected after 3–5 seconds every time. Please fix this.

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