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EA Games

EA Games Outage Map

The map below depicts the most recent cities worldwide where EA Games users have reported problems and outages. If you are having an issue with EA Games, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EA Games users affected:

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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Cagnes-sur-Mer, Provence-Alpes-Côte d'Azur 1
Belfast, Northern Ireland 1
Ecatepec de Morelos, MEX 1
Tarbes, Occitanie 1
Perth, WA 1
Bristol, England 1
Peyriac-de-Mer, Occitanie 1
Cambrils, Catalonia 1
Alameda, CA 1
New Iberia, LA 1
Gänserndorf, Lower Austria 1
Beverley, England 1
Matino, Apulia 1
Charlotte, NC 1
Dendermonde, Flanders 1
New Haven, CT 1
Melbourne, VIC 1
Dandridge, TN 1
Amadora, Lisbon 1
Pompano Beach, FL 1
Paris, Île-de-France 1
Wigan, England 1
Addlestone, England 1
Las Piñas, Metro Manila 1
Weert, lb 1
Atlanta, GA 1
Quito, Pichincha 1
Southampton, England 1
Mérida, YUC 1
City of London, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • HasanAl45642585
    Hasan Ali (@HasanAl45642585) reported

    @EAHelp The EA App's 'Cancel Refund' button failed due to a technical bug, causing me to lose my $20.99 FC 26 deal. Live support (Case ID: 241226593) admits the issue but says they can't do anything. Why should I pay for your app's glitch? I need a fix! @EAHelp @EA #EAHelp #FC26

  • superultrajorge
    Superultrajorge (@superultrajorge) reported

    @EAHelp the game is broken, I cannot access to the UT, I’m kick out of the UT each time I’m trying to access and if you go to a mobile device it says that the session is on, help please

  • iumut18
    Umut Savaş (@iumut18) reported

    @jasonchai045 @EAHelp thank u for comment. I created ticket for this problem. I wish they will fix it.

  • oguzhan_kckkk
    Oğuzhan (@oguzhan_kckkk) reported

    @EAHelp Fix servers

  • bigjon_25
    jon ward (@bigjon_25) reported

    @EAHelp playing squad battles and winning, game decides to bug out and disconnect from the server resulting in me losing squad battle game how does that work out? Also completed an objective yet now it’s not what bullshit!!

  • MWardplus3
    Mo Ward- 🇺🇸 #OnePlanetOnePeople 🇺🇸 (@MWardplus3) reported

    @Mone54T @EAHelp @TheSims That was my first thought, 👍👍 My second was, why am I still having issues loading to the Gallery, earlier it took 8 tries before it loaded. My last build went right away, so I thought it was finally fixed, guess not, 🤔

  • OD_Metro97
    Jimmie Collins (@OD_Metro97) reported

    @EAHelp why are the servers down for madden and college 26? Why didn’t you all update the community?

  • iplay_4_keep
    50grandtune (@iplay_4_keep) reported

    @EAHelp server down psn allmight50grand

  • donniethurmanjr
    𝒟𝑜𝓃𝓃𝒾𝑒 𝒯𝒽𝓊𝓇𝓂𝒶𝓃, 𝒥𝓇. (@donniethurmanjr) reported

    @TapXMikey Wins don’t count at all for so many of us. Been broken since the Honors event. I’m still fighting it with @EAHelp

  • Eazystix
    frizz. (@Eazystix) reported

    is anyone having problems with sims4 crashing on ps5? @EA @EAHelp

  • ToluOmoyeni1
    Josh (@ToluOmoyeni1) reported

    @EAHelp Same here, servers down as usual

  • birolazar22
    ‘Birol (@birolazar22) reported

    @ShaherHaya000 @EAHelp @FC26 I am having the same issue. Have you found a solution?

  • HasanAl45642585
    Hasan Ali (@HasanAl45642585) reported

    @EAHelp I'm a victim of an EA App bug. I cancelled my refund for FC 26, but the app processed it anyway. Support (Case: 241226593) couldn't fix it. I want my game back at the $20.99 price I paid. Please help! #EAHelp"

  • reservoirgoose
    charlie 🪿 HOLY CABOOSES! (@reservoirgoose) reported

    the @EAHelp "customer support" AI chatbot is genuinely a joke LMAOOOOOOO i explain my issue, it links me to a completely irrelevant article, and when i say that's not the problem it restarts the chat

  • MichalZajac61
    Michał Zając (@MichalZajac61) reported

    @EAHelp @EAHelp there is problem with high ping in Clubs in FC26. In every match players have exactly 260 ping and they are kicked out from match when it’s substitute. Since one week. No one can play…

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