EA Games

EA Games Outage Map

The map below depicts the most recent cities worldwide where EA Games users have reported problems and outages. If you are having an issue with EA Games, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EA Games users affected:

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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 2
Charlotte, NC 1
Dendermonde, Flanders 1
New Haven, CT 1
Dandridge, TN 1
Amadora, Distrito de Lisboa 1
Pompano Beach, FL 1
Paris, Île-de-France 1
Wigan, England 1
Addlestone, England 1
Las Piñas, National Capital Region 1
Weert, lb 1
Atlanta, GA 1
Quito, Provincia de Pichincha 1
Southampton, England 1
Mérida, YUC 1
City of London, England 1
Porth, Wales 1
Brest, Bretagne 1
Cuiabá, MT 1
Liverpool, England 1
Middlesbrough, England 1
Sakskøbing, Region Sjælland 1
De Smet, SD 1
Basildon, England 1
Auburndale, FL 1
Russellville, KY 1
Balasore, OR 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • MaltheRusbjerg Malthe Rusbjerg (@MaltheRusbjerg) reported

    @EAHelp Hey, Yeah the problem has been resolved 👍🏻

  • Banned_Zero Mikhail (@Banned_Zero) reported

    @charlie_qz @EAFIFADirect @EAHelp I've been having it since yesterday, lots of dcs, finishing match and when I press advance I get error we can't process your request and boots me to menu, but doesn't disconnect Today problems with connecting to ea servers No, my internet connection is not bad, everything works

  • PFuentes74 PacoFuentes74 (@PFuentes74) reported

    @spyder2y @EAHelp Not cheating when everyone can do it because the game is broken. Just unfair for EA not to fix it.

  • quiwby Seth Boi (@quiwby) reported

    Hi @EAHelp I have followed up with another email asking for the details of why I was banned on battlefront 2 and have not been given an answer again with them choosing to just mark my supports as fixed, or no fix available. I cannot believe this lack of communication.

  • warmth (@warmth) reported

    stuck in the apex matchmaking queue and can't find a game, how do I fix this? @EAHelp

  • mrkipling100579 Andy Patrick (@mrkipling100579) reported

    @EAHelp @demorbis How about sorting my problem with the store on Fifa mobile. I’m unable to buy anything. I’ve been charged for 2 items that I haven’t received.

  • cthalpin Conocobhar (@cthalpin) reported

    @EAHelp As of last night (EST) I was still receiving login errors stating that online services were unavailable periodically, as well as an inability to upgrade starcrads error that was overcome only be repeated upgrade attempts.

  • gfather21 Gfather21 (@gfather21) reported

    @EAHelp @MaddenNFLDirect Does it normally take six plus weeks to resolve an issue with @EASPORTS_MUT account?

  • carvellw55 Carvell Williams II (@carvellw55) reported

    @BigBodyBeastYT @MaddenNFLDirect @EAHelp And they even told the BBB that they would contact him (still didn’t) and when he let the BBB know that they made zero attempts to contact him they still put it as EA had made a “good attempt” at trying to fix the issue. Once they get your money for buying the game they dont care

  • Singlephoenix ORB1TS (@Singlephoenix) reported

    @EAHelp SWBF2 I keep getting "error code 201" My game was working fine yesterday and there is nothing wrong with my connection? Every other game plays fine.

  • EcoEgoista Eco Egoísta (@EcoEgoista) reported

    @EAHelp Hello @EAHelp i was getting error 721 after a search online I saw it was a comum error but I find a fix and it worked

  • RCL76695546 RCL (@RCL76695546) reported

    @EAHelp Thank for the feedback. Out of 20 opponent found I receiV message 15 times. Befor I never receive. We are several in this case. This is becauZ of the team update. We haV to go back to the FIFA 20 system wheR we can download update directly on season mode. this problem was not heR

  • DanieG1977 Daniel Gl. (@DanieG1977) reported

    No Answer? Try it again: @EAHelp hey i tried after Break Madden 21 on Xbox Series X and have big Issue. Can't download any Community Files. Always Error or lost Connection. What is this? I have perfect Internet LAN and WLAN. I have this only with Madden 21 and only on New Xbox.

  • SarophKarharo Saroph Kárharo (@SarophKarharo) reported

    @MaddenNFLDirect @EAHelp how's the fix for relinking Epic accounts going? It's still bugged and saying my account is still linked, when it's not.

  • MattBodek Matt Bodek (@MattBodek) reported

    @EAHelp trying to play SW battlefront II online but receiving error 524 when attempting to connect. Can play plants vs zombies and other EA games online

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