EA Games

EA Games Outage Map

The map below depicts the most recent cities worldwide where EA Games users have reported problems and outages. If you are having an issue with EA Games, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EA Games users affected:

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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Orlando, FL 3
Gummersbach, NRW 3
Paris, Île-de-France 2
Istanbul, İstanbul 2
Athens, TX 2
Riga, Rīga 2
Mannheim, Baden-Württemberg Region 2
Delhi, NCT 2
Düsseldorf, NRW 2
Épinay-sur-Seine, Île-de-France 2
Perth, WA 2
Biloxi, MS 1
Knoxville, TN 1
Shreveport, LA 1
Stanbridge East, QC 1
Kansas City, KS 1
Châtelet, Wallonia 1
Guatemala City, Departamento de Guatemala 1
Enköping, Uppsala 1
Köln, NRW 1
Schoonhoven, zh 1
Hadera, Haifa 1
Santiago, Región Metropolitana 1
Köthen, Saxony-Anhalt 1
New York City, NY 1
Meaux, Île-de-France 1
La Villa del Rosario, Estado Zulia 1
Villenauxe-la-Grande, ACAL 1
Detroit, MI 1
Méru, Hauts-de-France 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • Tykgore11 Ty (@Tykgore11) reported

    @EAHelp pls fix it i have to much money in this game

  • connort59969885 connor thomas (@connort59969885) reported

    @EAHelp Dude literally everything gone I’m know level 3 cause I played a game to see if it was a visual glitch 2k plus hours gone kills badges and my heirloom says it’s there but I don’t have a pose or quip any more please help

  • dwiz_zyy Dave (@dwiz_zyy) reported

    @EAHelp Glad it’s not just me. I hope this fix can be sorted apex. I’ve lost everything.

  • e_alvarezgomez Emmanuel Álvarez (@e_alvarezgomez) reported

    @EAHelp Hi. I was talking with one of your support agent thru phone, but the call was finished without a reason and I do not what happened with the resolution of my case and I can not login in the web. Could you help me please?

  • HevarThe74 Hevar (@HevarThe74) reported

    @EAHelp @Starfires_Beast Fix it right now!!!

  • aarongomes_ aarongomes (@aarongomes_) reported

    @PlayApex @EAHelp @Respawn As a member of this community, I’d like to see you guys work on the problems that’s been going on for a while now. Like the servers crashing and the newest one being that people’s accounts getting reset. Can you work on these problems for season 9?

  • Ali19838828 Ali-TheNiNja Yt (@Ali19838828) reported

    @EAHelp @PlayApex IM IN DIAMOND over 8KILLS LOST EVERYTHING PLAYED SOME GAMES DIDNT GET MY STUFF BACK RESTARTED NOTHING PLS TRY TO FIX THE BUG/ISSUE

  • HarrisonJaleo Jaleo Harrison (@HarrisonJaleo) reported

    @EAHelp please fix this soon I'm trying to get a better rank and finish the battle pass

  • beaford_j j beaford (@beaford_j) reported

    @EAHelp It’s been down for days. Your customer service is atrocious

  • Xian15153329 Xian (@Xian15153329) reported

    @EAHelp My Apex legends account has been reset and I had a lot of time into the game please fix this!!!

  • AndiMe9 AndiMe (@AndiMe9) reported

    @EAHelp I just lost all my badges. 20kills, 4k damage, everything is gone and I'm back to level 1. My statistics are gone as well, 3 years went to dump. Fix this

  • Zyzcojason Zyzco Jason (@Zyzcojason) reported

    @EAHelp Any update on the fix Apex is one of my favorite games and I’m super irritated that I’ve lost everything when I hit Silver 1 and was gonna try grinding up

  • Razodead Takashiari (@Razodead) reported

    @EAHelp Dont fixed the last issue, dont fixed Code net and now a another Problem EA you are great Developers. What is your next Plan? Some Fifa packs to get the money Back you lose from angry people?

  • TTVshakz19 Shakz (@TTVshakz19) reported

    @EAHelp @PlayApex Erm Apex I’m Level 1 and I’ve lost all my progress??? Can you fix this ASAP Please??

  • D_Dubbya D (@D_Dubbya) reported

    @XboxSupport @EAHelp @Battlefield BFV advanced search is broke on Xbox One - not returning any games to play all weekend. What’s up? ETA on fix?

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