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EA Games

EA Games Outage Map

The map below depicts the most recent cities worldwide where EA Games users have reported problems and outages. If you are having an issue with EA Games, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EA Games users affected:

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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Troyes, ACAL 1
Brisbane, QLD 2
Casablanca, Casablanca-Settat 1
Rostock, Mecklenburg-Vorpommern 1
La Châtre, Centre 1
Arnage, Pays de la Loire 1
Paris, Île-de-France 4
Curitiba, PR 1
Cambrai, Hauts-de-France 1
Saint-Étienne, Auvergne-Rhône-Alpes 1
New Delhi, NCT 1
Tassin-la-Demi-Lune, Auvergne-Rhône-Alpes 1
Lamego, Viseu 1
Angers, Pays de la Loire 1
Arrondissement de Poitiers, Nouvelle-Aquitaine 1
La Ferté-Bernard, Pays de la Loire 1
Strasbourg, ACAL 1
Argenteuil, Île-de-France 1
Brunoy, Île-de-France 1
Noé, Occitanie 1
Bayon, ACAL 1
Cergy, Île-de-France 2
Nevers, Bourgogne-Franche-Comté 1
Citry, Île-de-France 1
Guadalajara, JAL 1
Bondy, Île-de-France 1
Madrid, Madrid 1
Lille, Hauts-de-France 1
Bristol, England 1
Cayenne, Guyane 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • oglea071
    Aidan (@oglea071) reported

    @EAHelp @EAMaddenNFL @Zirksee please fix your game, no way you make millions off packs and buying the game itself that you cant upgrade the servers 26 maddens in…. Greedy *****

  • bust_busta
    busta bust (@bust_busta) reported

    @EAHelp @EAHelp @EASPORTSFC I am requesting an immediate escalation for Case #[243220939]. I have a server-side data corruption issue: an unclaimed Evolution reward is stuck and unredeemable, causing my account’s Store access to crash entirely.

  • ReDragon24
    ReDragon93 (@ReDragon24) reported

    UPDATE: After days of troubleshooting, support tickets and useless answers, the problem is finally fixed. And no, the solution did NOT come from EA Support. @EASFCDirect @EASPORTSFC @EAHelp

  • MattOlpin
    matt olpin (@MattOlpin) reported

    @EAHelp Hi, I’m reaching out regarding an ongoing issue on EA Sports FC 26 that has not been resolved through troubleshooting. I was previously given Case ID #241739143 and advised to follow up. I am consistently experiencing the following errors every time I attempt to play Clubs: •“The season pass is currently unavailable and you will not be able to earn progression towards your season pass.” •“Unable to connect to the EA servers. Please check your internet connection and try again.” Important details: •Platform: Xbox Series S •NAT Type: Open •Ping: 40–47 ms •Ultimate Team works normally •Issue only affects Clubs and Season Pass Troubleshooting already completed: •Restarted console and network •Cleared MAC address •Reinstalled the game •Tested multiple networks (including hotspot) •Disabled VPN (Verizon Secure Wi-Fi) This issue is consistent on every attempt (not intermittent) and appears to be server-side or account-related rather than a connection issue. Can you please escalate this case or confirm if this is a known issue affecting Clubs/Season Pass? I can provide screenshots or additional details if needed. Thank you for your assistance.

  • Luvv15418426720
    Luvv (@Luvv15418426720) reported

    Hi @EAHelp, I bought Ultimate/Icon Edition of EA Sports FC 26 on Steam. Earlier I refunded the EA version. Now in Ultimate Team I only see “Browse” and “FC Points” — no “My Packs” tab and no rewards. Can you fix my account?

  • tankarcadetv
    🇲🇽tankarcade🇺🇸 (@tankarcadetv) reported

    @EAHelp So go back to forums where anything will be drop all the way down no help. It’s maybe it’s a issue where you don’t have enough of help or you wanna see if people have funny names

  • mukemmelmiyimm
    fevkalâdenin fevkinde (@mukemmelmiyimm) reported

    @kylel43 @AskEASupport @Sylas_Nerd makes it a one-time fix.

  • Utd_Ron7
    Ron (@Utd_Ron7) reported

    @EAHelp EA server in India is not working at all it’s been about 9 hours now Can you please fix that as well 9 hours during TOTS and Champs aren’t working makes no sense!!!!

  • SaltedMadBekir
    Her Yerin Yerlisi (@SaltedMadBekir) reported

    @EASFCDirect Having trouble to access pro clubs 3 days in row. 3 days in row! They builded Rome in 3 days. Unbelievable; not the 3 days, how amateur you are is unbelievable. @EAHELP does not work too, even can’t help himself.

  • padillajuand
    Juan Daniel Padilla (@padillajuand) reported

    @EASFCDirect It’s been almost a week since the Asia & Oceania objectives dropped broken in #FC26 and we STILL don’t have our missing rewards. Can we get an actual update? @EASFCDirect @EAHelp We can’t even finish the other objectives without cards like Cahill! 🤬📉 #UltimateTeam

  • Comsak
    Comsak Bhumiputra (@Comsak) reported from Rayong, Rayong

    @EAHelp My extra token cannot exchange with my player that means it is limited player. Exactly, I have more the player to change the extra token. Please fix it to now.

  • 1bustamanteof
    Wagner Bustamante (@1bustamanteof) reported

    I’ve tried every possible fix: password resets, VPNs, and clearing cache. I’ve opened multiple tickets and even tried local consumer complaint sites, but no luck. @EAHelp

  • ItchyFreckle
    😁 (@ItchyFreckle) reported

    @EAHelp After FINALLY getting to the point where I can request to chat with a CS rep, I am met with a page telling me that "This issue isn't supported by advisors" when I literally just went through the process of getting another EA account deleted this way. Your CS is SH*T EA!

  • bulldog9476
    Brian Hauck (@bulldog9476) reported

    Has anyone else been experiencing constant lag and getting repeatedly booted from the servers since the last Madden update or is it just me? @EASPORTS_MUT @EAHelp

  • ZAzBXa0kuW46190
    ぷーちぇる💙 (@ZAzBXa0kuW46190) reported

    @EAHelp Hurry up and fix the server.

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