EA Games

EA Games Outage Map

The map below depicts the most recent cities worldwide where EA Games users have reported problems and outages. If you are having an issue with EA Games, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EA Games users affected:

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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Merlo, BA 13
Rio de Janeiro, RJ 6
Bengaluru, KA 4
Sydney, NSW 4
Paris, Île-de-France 3
Riddell, VIC 3
Edinburgh, Scotland 3
Marcos Paz, BA 3
São Paulo, SP 3
Montréal, QC 2
Milan, Lombardia 2
Chicago, IL 2
Nova Iguaçu, RJ 2
Recife, PE 2
Singapore, Central Singapore Community Development Council 2
Belo Horizonte, MG 2
Southwark, England 2
Larrey, Bourgogne-Franche-Comté 2
Cannes, Provence-Alpes-Côte d'Azur 2
Miranda de Ebro, Castilla y León 2
North York, ON 1
Naples, Campania 1
Jarinu, SP 1
Dracena, SP 1
Lethbridge, AB 1
Garanhuns, PE 1
Watford, England 1
East Grinstead, England 1
Duisburg, NRW 1
El Vendrell, Catalunya 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • Dragon1291 Patrick Alan (@Dragon1291) reported

    @EAHelp Twice in one week someone was able to use social engineering to gain access to my account and change the primary email. I have 2FA enabled however it seems like the EA advisors can easily bypass this. Please fix this issue.

  • Daneplays_rpg Daneplays (@Daneplays_rpg) reported

    @EAHelp on Xbox Series X, is there any known issues with achievements NOT registering for #MassEffectLegendaryEdition ? I finished ME2 on insanity and no achievement, reloaded an earlier save, did it again, still nothing

  • Jacobusdr98 Jacob (@Jacobusdr98) reported

    @EAHelp I am unable to submit some league sbcs I keep getting “there was an error connecting to fifa servers, please try again” Can u please help me. Thanks..

  • DJSecretBandits Secret Bandits (@DJSecretBandits) reported

    @EAHelp Hey guys, i've got the SBC troubles as well. Read some advices of you guys like remove the active squad and stuff, but i still get do any SBC's due 'Communication problem'. How can i/we solve this?

  • Gothictillimgo1 Gothictillimgone (@Gothictillimgo1) reported

    @EAHelp You didn’t even help me out with this issue tf would I reach back if I had another one? How tf do y’all get a job at EA is the real question can barely keep your servers on point

  • theoctalchaos Chaos Gaming (@theoctalchaos) reported

    @EAHelp My team and I have been kicked out of 5 games in Apex Legends due to server errors and now we have received an abandoned game pentaly ( delay and points loss and we did not leave) I have recorded footage to prove? How is this happening?

  • Gothictillimgo1 Gothictillimgone (@Gothictillimgo1) reported

    @EAHelp Yes I’ve been working . I log back in today try to play some apex rank . And it kicks me out code (net) ? So I try reconnecting it puts me back in , then it kicks me again with error reservation timed out , last season it would do that but you were able to come back in if u wait.

  • tybow1225 Tyler Bowen (@tybow1225) reported

    @EAHelp how long r u guys going to delay fixing the league sbcs. Obviously longer than it took to fix aouar sbc.

  • bkjamin1 MrJamin1 (@bkjamin1) reported

    @Respawn @EAHelp So I turned on apex legends last season and really enjoyed the game. But this season is literally unplayable for me. Every game I go into I have really bad FPS and can't move. I have tried looking for ways to fix this and have deleted the game several times but -

  • DexPT José Seixas (@DexPT) reported

    @EAHelp whenever I try and submit a few of the teams from the league sbcs it disconnects me from Ultimate team, how do I fix this?

  • LemonBoyy04 LemonBoyy04 (@LemonBoyy04) reported

    @EAHelp there's a glitch where I pause the game and the game is stuck on the pause menu with no buttons but the gameplay continues in the background. Happening in one league friendly mode multiple times to me. Fix this.

  • Fvck_Whamz Jordan Eve (@Fvck_Whamz) reported

    @Schumachercore @EAHelp I’ve got the same problem, did you find out how to fix it?

  • dggfdffdhsjsjjs Broski (@dggfdffdhsjsjjs) reported

    @Truestaacks @EAHelp Ya I just contacted ea service and they said I already got my packs and listed off player I never even got on my account stupid *** game

  • Dlilbabayyy Huttrillionaire (@Dlilbabayyy) reported

    @EAHelp Sooooooooo. U guys gonna fix it before Ligue 1 is done that’s sort of why I finished it.

  • lukecoldtide Luke Steel (@lukecoldtide) reported

    @EAHelp 3 days and @EAFIFADirect SBC's are still not working. Your developers clearly do not know how to write code and you give zero ***** because it's not store related. Your suggested work arounds do not work either before you waste your time and mine trying to get me to test.

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