EA Games Outage Map
The map below depicts the most recent cities worldwide where EA Games users have reported problems and outages. If you are having an issue with EA Games, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EA Games users affected:
Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Cambrai, Hauts-de-France | 1 |
| Saint-Étienne, Auvergne-Rhône-Alpes | 1 |
| New Delhi, NCT | 1 |
| Tassin-la-Demi-Lune, Auvergne-Rhône-Alpes | 1 |
| Lamego, Viseu | 1 |
| Angers, Pays de la Loire | 1 |
| Arrondissement de Poitiers, Nouvelle-Aquitaine | 1 |
| La Ferté-Bernard, Pays de la Loire | 1 |
| Strasbourg, ACAL | 1 |
| Argenteuil, Île-de-France | 1 |
| Brunoy, Île-de-France | 1 |
| Noé, Occitanie | 1 |
| Paris, Île-de-France | 5 |
| Bayon, ACAL | 1 |
| Cergy, Île-de-France | 2 |
| Nevers, Bourgogne-Franche-Comté | 1 |
| Citry, Île-de-France | 1 |
| Guadalajara, JAL | 1 |
| Bondy, Île-de-France | 1 |
| Brisbane, QLD | 1 |
| Madrid, Madrid | 1 |
| Lille, Hauts-de-France | 1 |
| Bristol, England | 1 |
| Cayenne, Guyane | 1 |
| Arras, Hauts-de-France | 1 |
| Manchester, England | 1 |
| Vinneuf, Bourgogne-Franche-Comté | 1 |
| Launaguet, Occitanie | 1 |
| Meyzieu, Auvergne-Rhône-Alpes | 1 |
| Brussels, Brussels Capital | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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Umut Savaş (@iumut18) reported@jasonchai045 @EAHelp thank u for comment. I created ticket for this problem. I wish they will fix it.
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Billy ⚜️ (@HellbenderSTL) reported@EASPORTSCollege @EAHelp, I purchased the EA SPORTS MVP+ Membership on PS5. My PS account shows the subscription is active, the PS Store says I own it, and I’ve restored licenses. However, CFB27 still shows the July 6 Deluxe unlock instead of the July 2 MVP+ early access. Is this a known entitlement issue? I can provide screenshots.
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Yusuf Acay (@yusufjr2727) reportedPlease fix this problem. Every time I want to play, I can't access the game. Stop updating the content; you're reducing the number of users. I've been trying to connect to the game for 5 hours and haven't been able to connect even once. Remove this problem from Türkiye. @EAHelp
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AJ (@JaxMeinicke) reported@ratojord @EAHelp Experienced this issue; TysonNerd on X delivered.
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Davidjrivera21@aol.com (@davidjrivera21) reported@EAHelp …. We have a franchise season going and we notice teams are shaded with no user icons and are unavailable for new users select them. What is the issue and how can it be fixed?
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Kِ (@slo0nby) reported@EAHelp Hi, I’m experiencing high ping (98ms) in FC26 Champions. My internet is 546Mbps and I tested on both home network and 5G hotspot with same result. The issue started recently, ping was 30ms before. Please investigate Middle East servers.”
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cslmae (@Babsy_T) reported@EAHelp Hi I brought some lp on the Sims Freeplay and it says there's been error in my wifi connection but the my money's already been deducted in my wallet. But the ko and social life is still zero. What do you think is the problem? My money is already gone, but what I bought is nothere
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plippyflippy (@plippyflipbqsc) reported@EAHelp @EASPORTSFC please fix your game on ps5 me and other users are having issues when trying to do sbcs squad changes objectives packs you name it on the menu and your game just freezes with that silly triangle thing just loading causing me to restart my game 15-30 times aday
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Rayhem1 (@Rayhem1) reported@eahelp @EASFCDirect @EASPORTSFC Knockout Day 2 packs were claimed on Twitch and have not credited in FC26 objective. Seems to have affected many in chat too. I had no problems claiming/receiving previous days
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Fuduli (@Fuduli10) reported@EAHelp My account is blocked for over a week due to a stuck Evolution item in unassigned. I cannot access packs or use purchased FC Points. Support confirmed but no fix yet. This needs urgent manual intervention.
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Jonny Doe (@JonnyD16654) reported@EAHelp @EAMaddenNFL @MaddenNFLDirect can yall please work on the glitched Trophies for Ps5. The community has made multiple reports and has gotten no response. They’ve been broken since launch. Please help. 🙏🏻
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Wagner Bustamante (@1bustamanteof) reportedI’ve tried every possible fix: password resets, VPNs, and clearing cache. I’ve opened multiple tickets and even tried local consumer complaint sites, but no luck. @EAHelp
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Window_Licker (@MUT_slut) reported@EASPORTS_MUT @EASPORTS @EAHelp just put out some kinda communication. How hard is it. The lack of acknowledgement on an already broken highly anticipated promotion is just bad business.
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Mutaz (@iMutazzz) reported@EAHelp My Battlefield 6 on PS5 freezes every time just before jumping in REDSEC. All other game modes work. I tested another PSN account on the same PS5 and REDSEC works fine there. This issue only affects my account. Please investigate. Thank you.
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Juan Daniel Padilla (@padillajuand) reported@FIFA22_INFO It’s been almost a week since the Asia & Oceania objectives dropped broken in #FC26 and we STILL don’t have our missing rewards. Can we get an actual update? @EASFCDirect @EAHelp We can’t even finish the other objectives without cards like Cahill! 🤬📉 #UltimateTeam
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