EA Games Outage Map
The map below depicts the most recent cities worldwide where EA Games users have reported problems and outages. If you are having an issue with EA Games, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EA Games users affected:
Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Argenteuil, Île-de-France | 1 |
| Brunoy, Île-de-France | 1 |
| Noé, Occitanie | 1 |
| Paris, Île-de-France | 6 |
| Bayon, ACAL | 1 |
| Cergy, Île-de-France | 2 |
| Nevers, Bourgogne-Franche-Comté | 1 |
| Citry, Île-de-France | 1 |
| Guadalajara, JAL | 1 |
| Bondy, Île-de-France | 1 |
| Brisbane, QLD | 1 |
| Madrid, Madrid | 1 |
| Lille, Hauts-de-France | 1 |
| Bristol, England | 1 |
| Cayenne, Guyane | 1 |
| Arras, Hauts-de-France | 1 |
| Manchester, England | 1 |
| Vinneuf, Bourgogne-Franche-Comté | 1 |
| Launaguet, Occitanie | 1 |
| Meyzieu, Auvergne-Rhône-Alpes | 1 |
| Brussels, Brussels Capital | 1 |
| Bourgoin-Jallieu, Auvergne-Rhône-Alpes | 1 |
| Nice, Provence-Alpes-Côte d'Azur | 1 |
| Saint-Omer, Hauts-de-France | 1 |
| Toulouse, Occitanie | 1 |
| Sydney, NSW | 2 |
| Singapore, Central Singapore | 1 |
| Olite, Navarre | 1 |
| Mantes-la-Jolie, Île-de-France | 1 |
| Pointe-à-Pitre, Guadeloupe | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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Yusuf Acay (@yusufjr2727) reportedPlease fix this problem. Every time I want to play, I can't access the game. Stop updating the content; you're reducing the number of users. I've been trying to connect to the game for 5 hours and haven't been able to connect even once. Remove this problem from Türkiye. @EAHelp
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🇲🇽tankarcade🇺🇸 (@tankarcadetv) reported@EAHelp So go back to forums where anything will be drop all the way down no help. It’s maybe it’s a issue where you don’t have enough of help or you wanna see if people have funny names
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Joshua (@Joshualsgr) reported@EAHelp fix your ******* menus EA they are the worst I’ve seen. It’s beeen like this for two weeks. Fix your menus. I get backed out all the time.
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Miazga (@helmanzzMiazga) reported@EASFCDirect Yeah, issues with connecting. Issues with connecting with real humans at @EAHelp. Accounts are kept being banned for coin distribution even tho no one sells/buys coins. The issue has been going for so long now it's amazing how incopetent your ToS team is. I've been banned for over 3months now on few seperate accounts, and unbanned multiple times only to be banned again the next day EVEN WITHOUT ANY ACTIVITY ON THE ACCOUNTS.
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TheAnfieldGuy (@TheKopTalk) reported@EAHelp my FUT account is broken. Everytime I try go on stores, I have something to deal with and it’s a badge, I try put it on and it says something wrong, PS5 please help
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nnnvvv222 (@nnnvvv222) reported@EAHelp @EAHelp I've been trying to fix FC26 not launching on PC for days now. EasyAntiCheat runs for a second then straight back to EA App, no error message. Tried every possible fix. Can someone please help me?
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Yusuf Acay (@yusufjr2727) reported@EAHelp I can't access the game in Türkiye, please fix it.
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Kِ (@slo0nby) reported@EAHelp Hi, I’m experiencing high ping (98ms) in FC26 Champions. My internet is 546Mbps and I tested on both home network and 5G hotspot with same result. The issue started recently, ping was 30ms before. Please investigate Middle East servers.”
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KIZZO (@wKIZZ0) reported@hrt_girly @PlayApex @EAHelp Idk anti cheat is ****** hopefully they can fix your problem
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IRGC NEWS ™ (@IRANGUARDCORPSE) reported@ImChambel @JamesNFFC1984 @EAHelp I logged in but problem is finding a game ffs
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Eda Abacı 🌸 (@edanrabaci) reported@mc021990 @EAHelp Same trouble Myles_Nerd1 on X handled it fast.
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B. Reed (@OnlyBreed) reported@EAHelp says it may take time for the pack to arrive but it’s obviously an error in the picture. I just want the points back to purchase another pack. My case number is 244117377
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De MYSTéRIO (@MysterioDeYT) reported@EAHelp hi I am having a very urgent issue. My account is on a verge of getting hacked cause of some ea Account login error. Pls check dm. I send video.
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😁 (@ItchyFreckle) reported@EAHelp Your EA NextStep is garbage. All I want to do is chat with a customer service rep so I can delete my EA account and it refuses to put me through to one.
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Pedro Soares Batista (@PedroSoare38) reported@EAHelp @EASPORTSFC This is unacceptable. My account was hacked, password/2FA changed (Case #243136005). Your own support CONFIRMED the hack/unrecognized IPs this morning. Now your ToS team lies saying "no signs of compromise". I spent €100. Fix this!
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