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EA Games

EA Games Outage Map

The map below depicts the most recent cities worldwide where EA Games users have reported problems and outages. If you are having an issue with EA Games, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EA Games users affected:

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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Olite, Navarre 1
Mantes-la-Jolie, Île-de-France 1
Pointe-à-Pitre, Guadeloupe 1
Bari, Apulia 1
Paris, Île-de-France 4
Aubervilliers, Île-de-France 1
Périgueux, Nouvelle-Aquitaine 1
Taipei, Taiwan 1
Göppingen, Baden-Württemberg 1
Giberville, Normandy 1
Naaldwijk, zh 1
L'Hospitalet de Llobregat, Catalonia 1
Gatton, QLD 2
Melbourne, VIC 2
Kansas City, MO 1
Oaxaca, OAX 1
Township of Evan, KS 1
Rayong, Rayong 1
Tourcoing, Hauts-de-France 1
Gladbeck, NRW 1
Santurtzi, Basque Country 1
Ciudad Apodaca, NLE 1
Ashington, England 1
Naucalpan de Juárez, MEX 1
Munich, Bavaria 1
Birmingham, England 1
Orléans, Centre 1
Istres, Provence-Alpes-Côte d'Azur 1
Cagnes-sur-Mer, Provence-Alpes-Côte d'Azur 1
Belfast, Northern Ireland 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • Deck1e_
    Deckie (@Deck1e_) reported

    @EAHelp while i was on my 4th on ultimate gauntlet (on a streak win btw) i was vsing this guy and i won the game but as soon as the game finshed i got dc and i had to login back in to ultimate team and it pop up a disconnect message but my internet was not booted or dropped out.

  • 350zracecar
    andrew (@350zracecar) reported

    @EAMaddenNFL @EAHelp @EASPORTS_MUT damn so only PlayStation can get the 89bnd pack glitch there are people with 300 packs

  • SaudxON1
    Saud1 🇸🇦 (@SaudxON1) reported

    @EAHelp High ping issue in FC 26. My normal ping is <10ms , but now it’s constantly 100ms+. Only happens in FC 26, all other games are fine. Likely server routing or matchmaking issue (connected to distant server). Please investigate and fix. Platform: PS5 Region: Saudi Arabia

  • 1bustamanteof
    Wagner Bustamante (@1bustamanteof) reported

    I’m reaching out as a last resort. For about two years, I’ve been stuck in an 'Expired Credential Loop' with my @EAHelp account linked to Xbox. I’ve tried every possible fix: password resets, VPNs, and clearing cache.

  • yusufjr2727
    Yusuf Acay (@yusufjr2727) reported

    @EAHelp I can't access the game in Türkiye, please fix it.

  • LiamCarson93
    Liam Carson (@LiamCarson93) reported

    @EAHelp can you look at the dm I’ve sent you please? Got an issue with my account and not getting anywhere

  • RZen91006429
    R Zen (@RZen91006429) reported

    @EAHelp You need to Rename MUT into Crash. Because Crash is all it does! Take some of those Billions of Dollars a buy a few servers! Your CEO should be Fired!

  • Ross_Milligan
    Ross Milligan (@Ross_Milligan) reported

    @EAHelp Service is completely useless anyway, off you ****

  • SonicSoupRob
    Rob Jones (@SonicSoupRob) reported

    @EAHelp Please fix your disconnection glitch. It happens in all first play attempts. The issue is when u need to fulfil limited game objectives, it counts against u as games played but not for the requirements, so I forfeit qualification due to no fault or action of my own.

  • goat25266
    Khalid Ali (@goat25266) reported

    Dear EA, If you want more people to play your game, you need to fix your servers. The main issue is that the servers are not being upgraded @EASFCDirect @EASPORTSFC @EAHelp

  • unjustfridge
    The Fridge (@unjustfridge) reported

    @EAHelp @PlayApex I’m having issues with my game crashing everyday at least once. Doesn’t happen in other games for me. Can you dm me and try to help?

  • bigjon_25
    jon ward (@bigjon_25) reported

    @EAHelp playing squad battles and winning, game decides to bug out and disconnect from the server resulting in me losing squad battle game how does that work out? Also completed an objective yet now it’s not what bullshit!!

  • iam_samoria
    𝖲A𝐌𝒪𝐑𝗂𝐀 ✞★ (@iam_samoria) reported

    Why is not a keeper whenever I use PSG in EA26 season @EAHelp @EASPORTSFC Fix it!!!!

  • RickSinkoe
    RagnaRick (@RickSinkoe) reported

    @EASPORTS_MUT @EAHelp Please fix your servers.. This is absolutely ridiculous.. It’s impossible to do anything in this game.. I hope you have a helluva fat “Make Right” for all of us dealing with amateur night at EA…

  • SAVVYPROJECT1
    SAVVY_PROJECT (@SAVVYPROJECT1) reported

    @EAHelp are you going to update battlefield 6 and actually fix the servers. Why do servers start from scratch after every game? Why is there not console only servers and PC only servers? Are any of you actually gamers? Why do I have all of these yellow dots on my screen?

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