EA Games

EA Games Outage Map

The map below depicts the most recent cities worldwide where EA Games users have reported problems and outages. If you are having an issue with EA Games, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EA Games users affected:

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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 2
Matino, Puglia 1
Charlotte, NC 1
Dendermonde, Flanders 1
New Haven, CT 1
Dandridge, TN 1
Amadora, Distrito de Lisboa 1
Pompano Beach, FL 1
Paris, Île-de-France 1
Wigan, England 1
Addlestone, England 1
Las Piñas, National Capital Region 1
Weert, lb 1
Atlanta, GA 1
Quito, Provincia de Pichincha 1
Southampton, England 1
Mérida, YUC 1
City of London, England 1
Porth, Wales 1
Brest, Bretagne 1
Cuiabá, MT 1
Liverpool, England 1
Middlesbrough, England 1
Sakskøbing, Region Sjælland 1
De Smet, SD 1
Basildon, England 1
Auburndale, FL 1
Russellville, KY 1
Balasore, OR 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • AidanJay10 A.J.14_0 (@AidanJay10) reported

    @EASPORTS_MUT @EAHelp fix you ******* game for the love of god… can’t get user picks with lurker or lurk artist they just drop the ball holding y damn near running the route for the other person. You claim to be a football game but football mechanics only decrease year to year..

  • PSeby17 DBZ_Whis7 (@PSeby17) reported

    @EAHelp Can you fix your game and give me my fc points I purchased 2 weeks ago? And according to your chat agents a lot of others have had the same issue

  • Bot_Brigade Kiloden (@Bot_Brigade) reported

    I wish EA had a real support system. Or that their **** just worked and they didnt need a support system. Why have I been waiting 1.5 hours for a 2FA code to login to my account to play some apex??? @EA @EAHelp

  • GranitU3 Granit Uka (@GranitU3) reported

    Anyone else not receiving season 5 Event champion tokens? @EASPORTS_MUT so trash. Already missing tokens from the zero chill events. @EAHelp fix this please.

  • goldenningas Golden (@goldenningas) reported

    @eDGe_Aus @EA @EAHelp bro i got banned for my username that i've had linked on their service for 13 years....

  • babrakowski Jakub🦫 (@babrakowski) reported

    @EAHelp Help! Customer Relations (Riz) confirmed my ban was removed & account is 'cleared', but the transfer market is STILL locked. Live Chat agents are refusing to help and disconnecting me! It’s a technical sync error. Fix my account! Case ID: #236576786 #EAFC26 #EAHelp

  • noahsolano_ Noah Solano (@noahsolano_) reported

    @EAHelp Case #1234567 – Reported a Madden player for game disruption (pause/idle glitch). I have video of the glitch and screenshots of the player admitting to stalling via DM. Where can I upload evidence for review?

  • arrrchiee Archie (@arrrchiee) reported

    @EAHelp @EASFCDirect @EASPORTSFC Are you ever going to fix the input lag, stutters and the game freezing on PC? Menu works fine but as soon as I load into an online game, it is completely unplayable. Any help?

  • MarcoJohnson15 Marcorellis Johnson (@MarcoJohnson15) reported

    @Rashard79 @EAHelp Wow that's ridiculous 😳 smh I won't be buying anymore ea games till they fix this I've been a long time madden fan ans I've spent 100's of dollars on this game and for the past 3 years and haven't been able to play them i haven't played Madden since 2022 smh

  • 2Hi_11 2Hi Fc (@2Hi_11) reported

    @EAHelp Fix the game I’m getting disconnected for using my future stars evo?

  • kbryant3019 Kris Bryant (@kbryant3019) reported

    @EAHelp Madden 26 stadium crowd chants aren't working. Are you guys going to fix it??

  • jzl300 Jzl300 (@jzl300) reported

    has anyone else had this issue? im currently working on 2 new evos i paused them to work on some of my other evos but since i paused them they now dont show up in the evos tab but still say there active evos therefore not allowing me to progress the evos? #fc26 @EAHelp @grok

  • Cornzy1810 🟢🟡 Daniel Corns 🟢🟡 (@Cornzy1810) reported

    @EAHelp You still owe me my 84x10 I didnt get from the daily login sbc group completion that the game glitched and didnt give me

  • MdKhanmon Md khanmon (@MdKhanmon) reported

    @EAHelp £120, 15,000 FC points (3.5-4mill coins) worth of packs... I got 2 HMs worth 100k. Coin sellers would've given me ~4 mill in coins for that much and I could buy a couple of toty! The issue is not coin sellers, it's the fact you are selfish and your packs are ****!

  • Zappy_dev Dev (@Zappy_dev) reported

    @EAHelp Madden 26 Superstar mode won't load and keeps giving an error saying "An error has occurred. Please try again." Been like this for over a week. I tried uninstalling and reinstalling still the error persists. If anyone else is also facing the same issue please reply below.

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