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EA Games

EA Games Outage Map

The map below depicts the most recent cities worldwide where EA Games users have reported problems and outages. If you are having an issue with EA Games, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EA Games users affected:

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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Tourcoing, Hauts-de-France 1
Gladbeck, NRW 1
Santurtzi, Basque Country 1
Ciudad Apodaca, NLE 1
Ashington, England 1
Naucalpan de Juárez, MEX 1
Munich, Bavaria 1
Birmingham, England 1
Orléans, Centre 1
Paris, Île-de-France 2
Istres, Provence-Alpes-Côte d'Azur 1
Cagnes-sur-Mer, Provence-Alpes-Côte d'Azur 1
Belfast, Northern Ireland 1
Ecatepec de Morelos, MEX 1
Tarbes, Occitanie 1
Perth, WA 1
Bristol, England 1
Peyriac-de-Mer, Occitanie 1
Cambrils, Catalonia 1
Alameda, CA 1
New Iberia, LA 1
Gänserndorf, Lower Austria 1
Beverley, England 1
Matino, Apulia 1
Charlotte, NC 1
Dendermonde, Flanders 1
New Haven, CT 1
Melbourne, VIC 1
Dandridge, TN 1
Amadora, Lisbon 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • ImAkshayShrivas
    Akshay Shrivas (@ImAkshayShrivas) reported

    @EAHelp @NFSCSpeak @NFSNL any update on below issue? Still unable to connect to servers in game.

  • 350zracecar
    andrew (@350zracecar) reported

    @EAMaddenNFL @EAHelp @EASPORTS_MUT damn so only PlayStation can get the 89bnd pack glitch there are people with 300 packs

  • DanielK_29
    Daniel (@DanielK_29) reported

    @EAHelp Fix the damn Battlefield loadout screens

  • Joshualsgr
    Joshua (@Joshualsgr) reported

    @EAHelp fix your ******* menus EA they are the worst I’ve seen. It’s beeen like this for two weeks. Fix your menus. I get backed out all the time.

  • ADElhamdan91
    ADEl (@ADElhamdan91) reported

    @EAHelp "Hello I have been facing a technical issue with my FC 26 account for over 3 days. My console is stuck/freezing on the rewards screen, even though I already claimed them via the web app. I’ve contacted support daily with no resolution. Please help me

  • babe84_irene
    Irene (@babe84_irene) reported

    I tried your chatbot today and dident not get the help I needed @EAHelp Only thing that bot could say was : Hi! 🙋 Let’s get this fixed. Tell us about the issue you're having and we’ll help you get back in the game.

  • r0ssss_j
    JJ🤙 (@r0ssss_j) reported

    @EA @EAHelp Please fix the Nintendo Switch It Takes Two friend pass error. Result Code: 105-80190000 This has obviously been an issue for years with forum posts dating back 2 years to today. People solely buy this game to play online, and cannot play at all. Thanks

  • Luvv15418426720
    Luvv (@Luvv15418426720) reported

    Hi @EAHelp, I bought Ultimate/Icon Edition of EA Sports FC 26 on Steam. Earlier I refunded the EA version. Now in Ultimate Team I only see “Browse” and “FC Points” — no “My Packs” tab and no rewards. Can you fix my account?

  • itsceelos
    C J (@itsceelos) reported

    @RavalAmol @EASFCDirect @EAHelp This game is a piece of ****. lag is so bad its unbearable. I did my worst futchamps in months and got demoted from div2 to to div3. Trash gameplay.

  • Tulky178512
    Tulky (@Tulky178512) reported

    @SilkOCE @EA_DICE and @EAHelp need to issue fking refunds for people who want it theving lying pricks is what they are !!

  • abo_abdalh89
    abo Jrah بعدني أشتاكلك (@abo_abdalh89) reported

    @EAHelp @EAHelp I have a problem with Ultimate Team on PS5. I can't connect for 2 days. I tried restarting the game, checking internet, and reinstalling, but nothing works. Please help me fix this issue.

  • fondduchateau
    impudent ***** (@fondduchateau) reported

    @EAHelp Hi, I bought The Sims 3 + all the DLCs on Steam but cannot play on Mac and Steam provides no CD keys. Your support page is not working for me. Can you help add the Mac 64-bit version to my EA account? i can provide proof of purchase.

  • stretch504
    ⚜504Stretch⚜ (@stretch504) reported

    @EASPORTS_MUT @EAHelp Is there a known issue w/ Squads games not loading?

  • Kajuvra
    Jason Ovalle Sr (@Kajuvra) reported

    @EAHelp is there an issue with your services not sending recovery codes to @Google Gmail accounts? Because I've been through two chat specialists and they can't seem to answer the question

  • rc4hunnid
    r2hunnid (@rc4hunnid) reported

    @EAHelp I just bought Fc26 on my Laptop and I have a rtx 2050 Intel core I5 but when I play the game on the second half the game stats lagging and going slow mo what should I do?

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