EA Games

EA Games Outage Map

The map below depicts the most recent cities worldwide where EA Games users have reported problems and outages. If you are having an issue with EA Games, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EA Games users affected:

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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bari, Puglia 6
Merlo, BA 4
San Antonio, TX 2
London, England 2
Frankfurt am Main, Hessen 2
Paris, Île-de-France 2
Leeds, England 2
Madrid, Comunidad de Madrid 1
Salem, OR 1
Grumo Appula, Puglia 1
Lebanon, TN 1
Lodi, OH 1
Cadiz, Andalucía 1
Ashburn, VA 1
Lokeren, Flanders 1
Daphne, AL 1
Staveley, England 1
Rome, Lazio 1
Chicago, IL 1
Reynoldsburg, OH 1
Atlanta, GA 1
Riyadh, Minţaqat ar Riyāḑ 1
Hilden, NRW 1
Oslo, Oslo County 1
Upper Darby, PA 1
Palo del Colle, Puglia 1
Chillicothe, IL 1
Milan, Lombardia 1
Dampremy, Wallonia 1
Buenos Aires, CF 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • LuccodeKing Luky Záva (@LuccodeKing) reported

    @ASTRAxx_x @EAHelp @FoldagerSquad Honestly, i want my stuff what i was makin 6 months, not empty account:) EA have to solve this problem..

  • azhar_osama cookirei (@azhar_osama) reported

    hey @EAHelp i have a problem. I purchased apex coins and redeemed on origin, but did not showed up on my apex steam. i've tried to play on origin but my origin won't play my apex. how to solve my apex coins?

  • DingleyLeigh Leigh Dingley (@DingleyLeigh) reported

    @EAHelp you never responded over the ajax objective, didn't fix it, didn't compensate community, did you laugh when you said fk off? I think the community should file a class action over your failings, maybe then you will do something right.

  • LVanonckelen liezie (@LVanonckelen) reported

    @TheSims @EAHelp my sims 4 has been lagging for a few months now... can someone please help me? I really wanna play again

  • CadynGill FARL3Y SZN (@CadynGill) reported

    @MaddenNFLDirect @EAHelp fix franchise please. it’s been broken for 4 freaking days and y’all haven’t said a word about it...

  • DarrenDesu MyNameIsDarren (@DarrenDesu) reported

    @EAHelp tired of these crashes on Apex after fight night update. It happens frequently, I can’t even go into a full match without at least 1 crash. Please tell me you guys will have an update very soon.

  • ZuluFucxsS ZuluFucxsS (@ZuluFucxsS) reported

    If Apex Legends server lag doesn't tilt you the constant game crashing will. Is there no one at @PlayApex or @EAHelp that can give a status on getting it fixed? If you wonder why your player base roasts you every chance they get, its because y'all 👋don't 👋communicate👋

  • AhigianAndrew Drewbert (@AhigianAndrew) reported

    @EAHelp Apex on PC keeps freezing while I'm in game. I try to close the game but the game won't even close. I have to restart my PC everytime this happens. This has been happening since the Fight Night update. An update on how the team is progressing on a fix would be fantastic!

  • Squintyeyepete Enrique Lobo Rico (@Squintyeyepete) reported

    @EAHelp Please fix @PlayApex crashes and hire more people for the team. Getting to the point where the entire community doesn't want to play the game. A solid week of crashes really sucks...

  • hydo8806 pott88 (@hydo8806) reported

    my account was hacked and i have been waiting 14 days for an answer! what kind of company is this? !! your customer service is a mess !!!!!!!!!! @EAHelp @EAFIFADirect @EASPORTSFIFA #Fifa21

  • Real_Birdman Brandon Crane (@Real_Birdman) reported

    @EAHelp hi, I keep having issues signing into my EA profile upon loading the game.

  • CSM_YT CSM (@CSM_YT) reported

    @EASPORTSFIFA @EAHelp thanks ea my account has been banned for about a month and I contacted you guys 3 weeks ago to fix the issue and I’m still waiting for a reply from you guys

  • RozBass1969 Roz Page (@RozBass1969) reported

    @EAHelp the worst customer service ever. It’s all about the money and not the people who play the game. Absolutely useless

  • C_Gale1990 Chris Gale (@C_Gale1990) reported

    @EAHelp any updates for Madden 21 CFM getting error code CE-108255-1? Works for one franchise online but another gets this error during the load screen of my game against cpu

  • _TheAvgJoe The Average Joe (@_TheAvgJoe) reported

    @EAHelp any updates on the Madden Franchise Outage? I was told to check in every few days and since @MaddenNFLDirect didn't tweet about it, were left looking for answers again.

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