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EA Games

EA Games Outage Map

The map below depicts the most recent cities worldwide where EA Games users have reported problems and outages. If you are having an issue with EA Games, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EA Games users affected:

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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Oaxaca, OAX 1
Paris, Île-de-France 3
Township of Evan, KS 1
Rayong, Rayong 1
Tourcoing, Hauts-de-France 1
Gladbeck, NRW 1
Santurtzi, Basque Country 1
Ciudad Apodaca, NLE 1
Ashington, England 1
Naucalpan de Juárez, MEX 1
Munich, Bavaria 1
Birmingham, England 1
Orléans, Centre 1
Istres, Provence-Alpes-Côte d'Azur 1
Cagnes-sur-Mer, Provence-Alpes-Côte d'Azur 1
Belfast, Northern Ireland 1
Ecatepec de Morelos, MEX 1
Tarbes, Occitanie 1
Perth, WA 1
Bristol, England 1
Peyriac-de-Mer, Occitanie 1
Cambrils, Catalonia 1
Alameda, CA 1
New Iberia, LA 1
Gänserndorf, Lower Austria 1
Beverley, England 1
Matino, Apulia 1
Charlotte, NC 1
Dendermonde, Flanders 1
New Haven, CT 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • Luisx643
    L (@Luisx643) reported

    @EAHelp @EA @EAHelp Can you please look into my open case #243651902 I’ve been waiting a week nearly and being penalised for something I’ve not done. Great customer service.

  • Babsy_T
    cslmae (@Babsy_T) reported

    @EAHelp Hi I brought some lp on the Sims Freeplay and it says there's been error in my wifi connection but the my money's already been deducted in my wallet. But the ko and social life is still zero. What do you think is the problem? My money is already gone, but what I bought is nothere

  • Deck1e_
    Deckie (@Deck1e_) reported

    @EAHelp while i was on my 4th on ultimate gauntlet (on a streak win btw) i was vsing this guy and i won the game but as soon as the game finshed i got dc and i had to login back in to ultimate team and it pop up a disconnect message but my internet was not booted or dropped out.

  • Montcastle94985
    Montcastle (@Montcastle94985) reported

    I was actually having fun in Madden 26 Superstar mode. But now I cant play due to Error (512). Why force us to be online to play Superstar in the first place? @EAHelp

  • oglea071
    Aidan (@oglea071) reported

    @EAHelp @EAMaddenNFL @Zirksee please fix your game, no way you make millions off packs and buying the game itself that you cant upgrade the servers 26 maddens in…. Greedy *****

  • MysterioDeYT
    De MYSTéRIO (@MysterioDeYT) reported

    @EAHelp hi I am having a very urgent issue. My account is on a verge of getting hacked cause of some ea Account login error. Pls check dm. I send video.

  • MattOlpin
    matt olpin (@MattOlpin) reported

    @EAHelp, I need help logging into clubs in EA FC 26. I haven't been able to log in to Pro Clubs for days now. I can switch accounts or use the older Xbox One console version, and it works fine. I can't play with anyone on my main account on the Xbox Series S version. It allows me to play all other game modes. Can someone please help me resolve this issue?

  • bust_busta
    busta bust (@bust_busta) reported

    @EAHelp @EASPORTSFC I am requesting an immediate escalation for Case #[243220939]. I have a server-side data corruption issue: an unclaimed Evolution reward is stuck and unredeemable, causing my account’s Store access to crash entirely.

  • joshsterdee
    Josh (@joshsterdee) reported

    @EAHelp fix your servers

  • superultrajorge
    Superultrajorge (@superultrajorge) reported

    I each game I win the game kick me out @EASPORTSFC @EAHelp , can you fix your game, please, it is getting really annoying…

  • BrianMcLaughl
    Brian McLaughlin (@BrianMcLaughl) reported

    Hey @EAHelp are you ever going to fix the Battlefield 6 glitch where when a player comes into close contact with another player, PS5 players automatically “knife” without a button being hit? Very annoying. @Battlefield @BF6Updates

  • GauravKuma96201
    Gaurav Kumar (@GauravKuma96201) reported

    @EAHelp @EASFCDirect Not able to login into ultimate team or companion app for last 6-7 hours getting error message login not available

  • reservoirgoose
    charlie 🪿 HOLY CABOOSES! (@reservoirgoose) reported

    the @EAHelp "customer support" AI chatbot is genuinely a joke LMAOOOOOOO i explain my issue, it links me to a completely irrelevant article, and when i say that's not the problem it restarts the chat

  • Tulky178512
    Tulky (@Tulky178512) reported

    @SilkOCE @EA_DICE and @EAHelp need to issue fking refunds for people who want it theving lying pricks is what they are !!

  • superultrajorge
    Superultrajorge (@superultrajorge) reported

    @EAHelp the game is broken, I cannot access to the UT, I’m kick out of the UT each time I’m trying to access and if you go to a mobile device it says that the session is on, help please

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