EA Games Outage Map
The map below depicts the most recent cities worldwide where EA Games users have reported problems and outages. If you are having an issue with EA Games, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EA Games users affected:
Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bristol, England | 1 |
| Cayenne, Guyane | 1 |
| Arras, Hauts-de-France | 1 |
| Cergy, Île-de-France | 1 |
| Manchester, England | 1 |
| Vinneuf, Bourgogne-Franche-Comté | 1 |
| Launaguet, Occitanie | 1 |
| Meyzieu, Auvergne-Rhône-Alpes | 1 |
| Paris, Île-de-France | 7 |
| Brussels, Brussels Capital | 1 |
| Bourgoin-Jallieu, Auvergne-Rhône-Alpes | 1 |
| Nice, Provence-Alpes-Côte d'Azur | 1 |
| Saint-Omer, Hauts-de-France | 1 |
| Toulouse, Occitanie | 1 |
| Sydney, NSW | 2 |
| Singapore, Central Singapore | 1 |
| Olite, Navarre | 1 |
| Mantes-la-Jolie, Île-de-France | 1 |
| Pointe-à-Pitre, Guadeloupe | 1 |
| Bari, Apulia | 1 |
| Aubervilliers, Île-de-France | 1 |
| Périgueux, Nouvelle-Aquitaine | 1 |
| Taipei, Taiwan | 1 |
| Göppingen, Baden-Württemberg | 1 |
| Giberville, Normandy | 1 |
| Naaldwijk, zh | 1 |
| L'Hospitalet de Llobregat, Catalonia | 1 |
| Gatton, QLD | 2 |
| Melbourne, VIC | 2 |
| Kansas City, MO | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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Jewishkid (@AdjustMindGames) reported@Respawn @EAHelp @_ApexStatus FIX BULLSH%T GAME WTF ARE YOU CHEAP MFERS DOING? YOUR GAME IS CONSISTENTLY LAGGING. YOUR MATCHMAKING IS HORRENDOUS. YET PEOPLE ARE SUPPOSE TO PLAY YOUR GAME HOW? NEWS FLASH YOUR GAME IS PHYSICALLY UNPLAYABLE!! SPEND MONEY TO FIX YOUR GAME!!!!!!!!!
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Miazga (@helmanzzMiazga) reported@EASFCDirect Yeah, issues with connecting. Issues with connecting with real humans at @EAHelp. Accounts are kept being banned for coin distribution even tho no one sells/buys coins. The issue has been going for so long now it's amazing how incopetent your ToS team is. I've been banned for over 3months now on few seperate accounts, and unbanned multiple times only to be banned again the next day EVEN WITHOUT ANY ACTIVITY ON THE ACCOUNTS.
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Pedro Soares Batista (@PedroSoare38) reported@EAHelp @EASPORTSFC This is unacceptable. My account was hacked, password/2FA changed (Case #243136005). Your own support CONFIRMED the hack/unrecognized IPs this morning. Now your ToS team lies saying "no signs of compromise" and bans me. I spent €100 recently. Fix this!
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Rob Jones (@SonicSoupRob) reported@EAHelp Please fix your disconnection glitch. It happens in all first play attempts. The issue is when u need to fulfil limited game objectives, it counts against u as games played but not for the requirements, so I forfeit qualification due to no fault or action of my own.
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nnnvvv222 (@nnnvvv222) reported@EAHelp Hey, I tried contacting EA customer service but I keep getting an AI bot and can't seem to get through to an actual human. The bot just keeps suggesting the same basic fixes that I've already tried. Do you know how to get through to a real person at EA support?
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ぷーちぇる💙 (@ZAzBXa0kuW46190) reported@EAHelp Hurry up and fix the server.
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De MYSTéRIO (@MysterioDeYT) reported@EAHelp hi I am having a very urgent issue. My account is on a verge of getting hacked cause of some ea Account login error. Pls check dm. I send video.
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Faruk Ahlat (@FarukAhlat3) reportedThird denial for Case #243232532 despite providing technical proof of session conflict (Xiaomi/PS5). Why is @EAHelp ignoring login timestamps and IP logs? This is a false positive ban due to your own system's error. I need a real person to review this! #EAFC26 #UnfairBan
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Montcastle (@Montcastle94985) reportedI was actually having fun in Madden 26 Superstar mode. But now I cant play due to Error (512). Why force us to be online to play Superstar in the first place? @EAHelp
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before i slip,, ima slide♟️📜 (@Rocinantemoons) reported@CYN4PT1C @EAHelp @Battlefield 4 months now and still no fix
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Boba (@Bobabago86) reported@eahelp @EASFCDirect @EASPORTS absolutely sick of bugs. I’ve just done that awful challenge for selecao objective. 39 goals to get an error - cannot process your request and get disconnected. Ridiculous game
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🇲🇽tankarcade🇺🇸 (@tankarcadetv) reported@EAHelp So go back to forums where anything will be drop all the way down no help. It’s maybe it’s a issue where you don’t have enough of help or you wanna see if people have funny names
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frizz. (@Eazystix) reportedis anyone having problems with sims4 crashing on ps5? @EA @EAHelp
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Deckie (@Deck1e_) reported@EAHelp while i was on my 4th on ultimate gauntlet (on a streak win btw) i was vsing this guy and i won the game but as soon as the game finshed i got dc and i had to login back in to ultimate team and it pop up a disconnect message but my internet was not booted or dropped out.
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gojo sensei (@njerrina) reported@EAHelp i can’t log into my ea account. It keeps saying sending a code to my email but it never comes. Been trying to talk to you guys on live chat for days but the bot keeps sending me to the sign in page!!! Help please
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