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EA Games

EA Games Outage Map

The map below depicts the most recent cities worldwide where EA Games users have reported problems and outages. If you are having an issue with EA Games, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EA Games users affected:

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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Toulouse, Occitanie 1
Sydney, NSW 2
Paris, Île-de-France 6
Singapore, Central Singapore 1
Olite, Navarre 1
Mantes-la-Jolie, Île-de-France 1
Pointe-à-Pitre, Guadeloupe 1
Bari, Apulia 1
Aubervilliers, Île-de-France 1
Périgueux, Nouvelle-Aquitaine 1
Taipei, Taiwan 1
Göppingen, Baden-Württemberg 1
Giberville, Normandy 1
Naaldwijk, zh 1
L'Hospitalet de Llobregat, Catalonia 1
Gatton, QLD 2
Melbourne, VIC 2
Kansas City, MO 1
Oaxaca, OAX 1
Township of Evan, KS 1
Rayong, Rayong 1
Tourcoing, Hauts-de-France 1
Gladbeck, NRW 1
Santurtzi, Basque Country 1
Ciudad Apodaca, NLE 1
Ashington, England 1
Naucalpan de Juárez, MEX 1
Munich, Bavaria 1
Birmingham, England 1
Orléans, Centre 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • liam48756076
    リアム (@liam48756076) reported

    The cpu draft even on madden 26 is lagging and running slow on pc it has been like this since the visa draft I never got to ever play the event once because it’s unplayable, please fix @EAHelp @EAMaddenNFL

  • AlanAlanscard
    ᕦ(ò_óˇ)ᕤ (@AlanAlanscard) reported

    @EAHelp FIX THE MADDEN SERVERS

  • superultrajorge
    Superultrajorge (@superultrajorge) reported

    @EAHelp the game is broken, I cannot access to the UT, I’m kick out of the UT each time I’m trying to access and if you go to a mobile device it says that the session is on, help please

  • nfkqOo0Lqe6485
    长川 (@nfkqOo0Lqe6485) reported

    @EAHelp @EAHelp Please help me deal with the account problem. I have sent you a private message.

  • 1bustamanteof
    Wagner Bustamante (@1bustamanteof) reported

    I’m reaching out as a last resort. For about two years, I’ve been stuck in an 'Expired Credential Loop' with my @EAHelp account linked to Xbox. I’ve tried every possible fix: password resets, VPNs, and clearing cache.

  • ShawnSanger1575
    Shawn ****** (@ShawnSanger1575) reported

    @EAHelp there is a lot of lagging in the H2H Match system as if I play with higher ovr or even play H2H with extremely good network it still lags a lot

  • campaign_comms
    Phantom Menace (@campaign_comms) reported

    Hey @EA @EAHelp I need help with an xbox compatibility issue please

  • advancedstats23
    B-L-M, Free Palestine, Anthony is a bully (@advancedstats23) reported

    Do you guys plan to fix ea servers within the next year @EAHelp

  • JoyLuckClubbing
    🌻🐛 (@JoyLuckClubbing) reported

    @EAHelp @TheSims so you have this special event where we have to login multiple times this week yet I can’t even open the app to claim them? 🙄

  • oglea071
    Aidan Ogle (@oglea071) reported

    @EASPORTS_MUT @EAHelp @EASPORTS tell me why I can’t play a game on your dog **** servers, it is April fix your game… you make millions just of game purchases not to mention in game purchases

  • ziadzaker
    Ziad Zaker (@ziadzaker) reported

    @EAHelp Need help with Case #242000397 (lost rewards/server error). Two agents (Gaurav and Shanti C) have now disconnected active support chats when I requested manager escalation. Was told managers aren't available despite your website saying escalation is an option.

  • rjnewt1994
    ehh (@rjnewt1994) reported

    Way to show the people(your customer base) that you don’t care about them. Servers have been garbage for weeks and you’ve done nothing to fix it. Ignoring each and every one of our concerns. Sitting in silence collecting money for services you can’t provide @EAMaddenNFL @EAHelp

  • Vanilagaming17
    Vanila (@Vanilagaming17) reported

    @SimCityBuildIt COWARDICE at its finest @EA @EAHelp. 🚫 You blocked BOTH of my accounts for exposing the Services 2.0 scam. You fix trains but SILENCE veterans who spent years designing cities. If the update is so 'good', why are you AFRAID of the truth? STOP THE CENSORSHIP.

  • Luisx643
    L (@Luisx643) reported

    @EAHelp @EA @EAHelp Can you please look into my open case #243651902 I’ve been waiting a week nearly and being penalised for something I’ve not done. Great customer service.

  • Krzysztof13073
    Krzysztof Sitarz (@Krzysztof13073) reported

    @EAHelp hello ea, what the hell is happening to servers on FC26 my ping jumps to over 1100 and stays like this for long time , last week not even one stable game, i live in uk and can easly say i am not the only one having this issues

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