EA Games Outage Map
The map below depicts the most recent cities worldwide where EA Games users have reported problems and outages. If you are having an issue with EA Games, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EA Games users affected:
Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Lubumbashi, Upper Katanga | 1 |
| Troyes, ACAL | 1 |
| Brisbane, QLD | 2 |
| Casablanca, Casablanca-Settat | 1 |
| Rostock, Mecklenburg-Vorpommern | 1 |
| La Châtre, Centre | 1 |
| Arnage, Pays de la Loire | 1 |
| Paris, Île-de-France | 2 |
| Curitiba, PR | 1 |
| Cambrai, Hauts-de-France | 1 |
| Saint-Étienne, Auvergne-Rhône-Alpes | 1 |
| New Delhi, NCT | 1 |
| Tassin-la-Demi-Lune, Auvergne-Rhône-Alpes | 1 |
| Lamego, Viseu | 1 |
| Angers, Pays de la Loire | 1 |
| Arrondissement de Poitiers, Nouvelle-Aquitaine | 1 |
| La Ferté-Bernard, Pays de la Loire | 1 |
| Strasbourg, ACAL | 1 |
| Argenteuil, Île-de-France | 1 |
| Brunoy, Île-de-France | 1 |
| Noé, Occitanie | 1 |
| Bayon, ACAL | 1 |
| Cergy, Île-de-France | 2 |
| Nevers, Bourgogne-Franche-Comté | 1 |
| Citry, Île-de-France | 1 |
| Guadalajara, JAL | 1 |
| Bondy, Île-de-France | 1 |
| Madrid, Madrid | 1 |
| Lille, Hauts-de-France | 1 |
| Bristol, England | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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Miazga (@helmanzzMiazga) reported@EASFCDirect Yeah, issues with connecting. Issues with connecting with real humans at @EAHelp. Accounts are kept being banned for coin distribution even tho no one sells/buys coins. The issue has been going for so long now it's amazing how incopetent your ToS team is. I've been banned for over 3months now on few seperate accounts, and unbanned multiple times only to be banned again the next day EVEN WITHOUT ANY ACTIVITY ON THE ACCOUNTS.
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Matt Crane (@mjcrane33) reported@EASPORTS_MUT @EAHelp @EA Fix your servers ! People, including myself keep getting kicked today, Do your job! I don’t understand how your heads let you all keep your jobs with how bad this has been this year. FPS & racing games don’t have this much of a problem!
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CC Ry4N (@anubhavmaitra) reported@EASFCMOBILE @EAHelp Still no fix days later. I submitted receipts, order numbers, screenshots and UID multiple times, yet nothing has been resolved. Now my account is locked from purchases because your system says the previous transaction is still processing. Terrible support experience and WORST.
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Juan Daniel Padilla (@padillajuand) reported@EASFCDirect It’s been almost a week since the Asia & Oceania objectives dropped broken in #FC26 and we STILL don’t have our missing rewards. Can we get an actual update? @EASFCDirect @EAHelp We can’t even finish the other objectives without cards like Cahill! 🤬📉 #UltimateTeam
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nnnvvv222 (@nnnvvv222) reported@EAHelp @EAHelp I've been trying to fix FC26 not launching on PC for days now. EasyAntiCheat runs for a second then straight back to EA App, no error message. Tried every possible fix. Can someone please help me?
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🌻🐛 (@JoyLuckClubbing) reported@EAHelp @TheSims so you have this special event where we have to login multiple times this week yet I can’t even open the app to claim them? 🙄
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Wayne Dannatt (@wadannatt) reported@EA @EASPORTS @EAHelp it's not a good look when you're allowing cheaters to do what they like in #EASPORTSPGATOUR This weeks Online Tournament at Augusta National shows who's cheating and who isn't Scores of -23, -22, -21, & -20 are impossible because of how broken putting is!
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Ultra (@UltraC5ttv) reported@EAHelp Can u please fix maddens crashing issue. its unplayable on pc since season 8 launched
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Ziad Zaker (@ziadzaker) reported@EAHelp Need help with Case #242000397 (lost rewards/server error). Two agents (Gaurav and Shanti C) have now disconnected active support chats when I requested manager escalation. Was told managers aren't available despite your website saying escalation is an option.
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JOBOOTSY (@jobootsy113811) reported@EAHelp Once again this is happening I bypass last year I can't play no challenges on the college 27 just like last year what's going on with your service man this is ridiculous I need my money back
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Ron (@Utd_Ron7) reported@EAHelp EA server in India is not working at all it’s been about 9 hours now Can you please fix that as well 9 hours during TOTS and Champs aren’t working makes no sense!!!!
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Comsak Bhumiputra (@Comsak) reported from Rayong, Rayong@EAHelp My extra token cannot exchange with my player that means it is limited player. Exactly, I have more the player to change the extra token. Please fix it to now.
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Charlie Field (@fi6623) reported@EAHelp I was just playing my second to last champs game. the score was 5-2 i was winning. The final whistle went and as the game was shutting down i got a unable to process your request error and got a loss for it !!!
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Peter (@Visual_Fears) reported@EASFCDirect @EAHelp @EASPORTSFC Any chance you’s can let me DM either as I’ve got an issue with FC 26 I need to discuss with someone. I tried using the EA Help website to contact someone but it wasn’t helpful. Thanks
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arthur pierce (@artmanp46) reported@EAHelp Fix the damn game. Its unplayable
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