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EA Games

EA Games Outage Map

The map below depicts the most recent cities worldwide where EA Games users have reported problems and outages. If you are having an issue with EA Games, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EA Games users affected:

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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kansas City, MO 1
Oaxaca, OAX 1
Paris, Île-de-France 3
Township of Evan, KS 1
Rayong, Rayong 1
Tourcoing, Hauts-de-France 1
Gladbeck, NRW 1
Santurtzi, Basque Country 1
Ciudad Apodaca, NLE 1
Ashington, England 1
Naucalpan de Juárez, MEX 1
Munich, Bavaria 1
Birmingham, England 1
Orléans, Centre 1
Istres, Provence-Alpes-Côte d'Azur 1
Cagnes-sur-Mer, Provence-Alpes-Côte d'Azur 1
Belfast, Northern Ireland 1
Ecatepec de Morelos, MEX 1
Tarbes, Occitanie 1
Perth, WA 1
Bristol, England 1
Peyriac-de-Mer, Occitanie 1
Cambrils, Catalonia 1
Alameda, CA 1
New Iberia, LA 1
Gänserndorf, Lower Austria 1
Beverley, England 1
Matino, Apulia 1
Charlotte, NC 1
Dendermonde, Flanders 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • liam48756076
    リアム (@liam48756076) reported

    The cpu draft even on madden 26 is lagging and running slow on pc it has been like this since the visa draft I never got to ever play the event once because it’s unplayable, please fix @EAHelp @EAMaddenNFL

  • abo_abdalh89
    abo Jrah بعدني أشتاكلك (@abo_abdalh89) reported

    @EAHelp @EAHelp I have a problem with Ultimate Team on PS5. I can't connect for 2 days. I tried restarting the game, checking internet, and reinstalling, but nothing works. Please help me fix this issue.

  • OnlyBreed
    B. Reed (@OnlyBreed) reported

    @EAHelp says it may take time for the pack to arrive but it’s obviously an error in the picture. I just want the points back to purchase another pack. My case number is 244117377

  • unjustfridge
    The Fridge (@unjustfridge) reported

    @EAHelp @PlayApex I’m having issues with my game crashing everyday at least once. Doesn’t happen in other games for me. Can you dm me and try to help?

  • slo0nby
    Kِ (@slo0nby) reported

    @EAHelp Hi, I’m experiencing high ping (98ms) in FC26 Champions. My internet is 546Mbps and I tested on both home network and 5G hotspot with same result. The issue started recently, ping was 30ms before. Please investigate Middle East servers.”

  • nfkqOo0Lqe6485
    长川 (@nfkqOo0Lqe6485) reported

    @EAHelp @EAHelp Please help me deal with the account problem. I have sent you a private message.

  • wajeh_7
    wajeh_7 (@wajeh_7) reported

    @EAHelp After the update, a problem appeared in the club mode: the game keeps crashing, and I can't control my players! The names change, and my players become robotic! What's the solution?!

  • ArmanJouzd86950
    Arman Jouzdani (@ArmanJouzd86950) reported

    @EAHelp @EASPORTS_MUT fix the visa cpu event on pc please, it is slowed down and unplayable even with chew clock

  • MrTally0002
    The TnT Gaming Channel (@MrTally0002) reported

    @EAHelp we have a serious problem. I bought apex packs and have been receiving multiple items I already owned. I would either like a refund or something. I've sent emails, I've done everything possible and still ignored. Im not some little kid you can push around.

  • Elliotboy45
    Elliot (@Elliotboy45) reported

    @atomichawk01 @EA @EAHelp Sadly 😔 I dealt with the same problem before. Support couldn’t resolve it, and an telegram user (moore_geek) ended up helping me recover my account. Hope this info helps you.

  • itsceelos
    C J (@itsceelos) reported

    @RavalAmol @EASFCDirect @EAHelp This game is a piece of ****. lag is so bad its unbearable. I did my worst futchamps in months and got demoted from div2 to to div3. Trash gameplay.

  • McginnesSeth
    Seth McGinnes (@McginnesSeth) reported

    @EAHelp Fix your dog💩 servers!

  • GauravKuma96201
    Gaurav Kumar (@GauravKuma96201) reported

    @EAHelp @EASFCDirect Not able to login into ultimate team or companion app for last 6-7 hours getting error message login not available

  • abo_abdalh89
    abo Jrah بعدني أشتاكلك (@abo_abdalh89) reported

    @EASFCDirect @EAHelp I have a problem with Ultimate Team. I can't connect for 2 days now. I tried everything (restart, internet, reinstall), but still not working. Please help me fix this issue.

  • only1_nas1
    Nasir foster (@only1_nas1) reported

    @EAHelp I can't play superstar mode it's glitched and I don't know how to fix it

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