Is EA Games down?

Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

 No problems detected at EA Games

EA Games problems in the last 24 hours

EA Games Outage Chart

At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

Sign in
(42.86%)
Online Play
(42.86%)
Glitches
(6.35%)
Game Crash
(4.76%)
Matchmaking
(3.17%)

EA Games Outage Map

The most recent outage reports and issues originated from:
Downpatrick Sign in
Preston Online Play
Ixtapaluca Glitches
Preston Online Play
Poway Matchmaking
Kettering Glitches

EA Games Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:
  • KatieMaeHoltz Katie (@KatieMaeHoltz) reported

    @EAHelp I'm having issues with Sims 4 after the new update and my game keeps crashing! My PC meets all the requirements to run the game so I don't know what's wrong. Please help!!!!!

  • ToriGamez Tori (@ToriGamez) reported

    @BRaeSunny @EAHelp And i went to ea help and they were no good LOL they told me to clear the c drive and cache folder, didnt work, so they asked me to call my bank, there was nothing wrong with my card. Sometimes they cant fix the problem

  • ToriGamez Tori (@ToriGamez) reported

    @BRaeSunny @EAHelp You no ive had that problem to for like 2 wks now

  • Daddy43061723 KonToRare (@Daddy43061723) reported

    @EAHelp every time I go on madden it says must sign in to Xbox live and EA servers but I am and then signs me out of Xbox live account or EA servers down but I was just playing

  • jkemp85 Mr_Kemp (@jkemp85) reported

    @EAHelp @EAFIFAesports @EAFIFADirect @EASPORTSFIFA your game is full on broke my player gave a foul away ref said play on then sent him off wtf is going on in this broken piece of shit ******* fix it FFS

  • louisecvmiller I think my name is Louise🤔 (@louisecvmiller) reported

    still not working @EAHelp

  • GotGutz01 Juan G.💪🏼 (@GotGutz01) reported

    @EAHelp Yes , every time I leave the plane to land I run smooth but everyone else is lagging running around , it’s been about a week or 2 and hasn’t been fixed

  • thupten89 Teno (@thupten89) reported

    @EAHelp @greyhalotrooper Yeah I'm having the same issue on my PS4.

  • blakeeeyyyyyy Blakey (@blakeeeyyyyyy) reported

    @EAHelp @EASPORTSFIFA @EAFIFADirect Fix the objectives please. I am completing them but they are not registering it

  • rawcass ▪︎ (@rawcass) reported

    jesus christ, @eahelp is the least helpful customer service i've ever had to deal with.

  • nealeban Neale Banfield (@nealeban) reported

    @EAHelp Jeff I have done this several days ago and still have not received a response. It appears that you are only in a hurry to take money and not service those people who have been purchasing EA games for years.

  • OfficialJGorman Jamie Gorman 🇮🇪 (@OfficialJGorman) reported

    @CareerModeInsid @premierleague @EAFIFADirect @EASPORTSFIFA @EAHelp @EASPORTS @TheFIFAInfo They just don’t fix anything. Sick of the game.

  • EaHejp Ea Help (@EaHejp) reported

    @AnotherUkGamer1 @EAHelp Hi mike, I see your issue here. What I can advise you to turn the game console off. Then go to the hairdressers. Hope this helps - Carlton

  • _jaredc95 Jared (@_jaredc95) reported

    @EAHelp The representative I talked to on chat yesterday didn’t help me at all, made me feel like I didn’t know what I was talking about. My account got hack in fifa 17 on Xbox and now I bought 20 and can’t even sign in cause they changed the email

  • denisbenek Benek! (@denisbenek) reported

    @EAHelp ”Score a goal in headers&volleys” doesn’t work, plz fix

  • ghowgate05 georgie (@ghowgate05) reported

    @EAHelp due to the awful servers you have, i was disconnected from 4 draft matches yesterday. the games that didn’t disconnect had the worst lag which caused me to lose the draft. there’s no excuse considering the size of ea sports as a company

  • BigQtheFLAlien Quentin Webb Jr (@BigQtheFLAlien) reported

    @EAHelp I have three server issues in a 10 minute span today, this is a constant thing. Every single day. I reset my router, check my internet connection on my ps4 and i still have the same issues every single day.

  • lydia_petr Lydia (@lydia_petr) reported

    @EAHelp Hello. I send you Reply yesterday. Please guide me on fixing this problem

  • MayesDenver Denver Mayes (@MayesDenver) reported

    @EAHelp @PlayApex @EAHelp i didn’t do all that work for nothing they betting fix that

  • coventry_shaun Shaun Coventry (@coventry_shaun) reported

    @EAHelp I have played 86% of my games away in the last 3 days. I want to play at my ******* stadium but people know a glitch to always be home. Fix the game you dumb canadians!

  • DeeValter Valter - Dee (@DeeValter) reported

    @EAHelp Yes still the same problem.

  • ssjsonic15 Donald Reisinger (@ssjsonic15) reported

    @EA_KRAELO @1Kxmren @EAHelp That should not be happing period and has been an issue since squads was introduced to mut just bad coding on EA part to not fix a game that has been broken for years instead they add on too it and make it worse and fix these nano glitches already everyone runs them....

  • J0ANIEE_ Joaniee (@J0ANIEE_) reported

    @Samthevole @ItsyouUgh @TheSimCommunity I am having it too.. I play on PS4 and the Gallery is not finding everyone and everything on there, not all the tabs work, so i figured to go on look on my phone.. still didn’t work, then i tried my Laptop and again not working! #EAHelp still didn’t reply 🥺

  • srdunkum Ricardo Martinez (@srdunkum) reported

    @EAHelp I’ve never had an issue with apex until this last update. I’m on PS4 I’ve even looked on the website it gave me did all the trouble shooting tips. Seems the only thing that might fix issue is another update pushed out. It’s very upsetting I have to wait for the next update.

  • macmartin96 Mac ⚽️ (@macmartin96) reported

    @EAHelp Console. I reported this problem the other week also

  • Jack__LDN Jack Dominic Lord (@Jack__LDN) reported

    @EAHelp when are you going to fix the apex legends challenges bug... Its the whole challenges thing is just gone.

  • TarseyEthan ethan tarsey (@TarseyEthan) reported

    @EAHelp my squad battles crashes every time I try to choose the kits please fix this

  • EaHejp Ea Help (@EaHejp) reported

    @terminator4456 @EAHelp @EAFIFADirect Try using the lower case to put your login details in. Sounds like your stick on the caps you doughnut - Claud

  • terminator4456 Ok (@terminator4456) reported

    I CANT LOGIN ON THE COMPANION APP @EAHelp @EAFIFADirect

  • superstaryas7 yas (@superstaryas7) reported

    @StrawbzGamer @EASPORTSFIFA @EAHelp They'll fix 1 thing and break another 5 things

  • nicky46664twit Nicky (@nicky46664twit) reported

    Fix your servers and gameplay or refund. @EASPORTSFIFA @EAFIFADirect @EAHelp

  • PegasusR7 LR (@PegasusR7) reported

    @EAHelp You're the official support account for EA and you're not even responding to my help request!!! I am a EA Games customer. I hope other gamer's out there see this and see that you don't care about customer service. Hopefully they will spend their money elsewhere!

  • CostaLFC19 Costa P (@CostaLFC19) reported

    @EAHelp @abdasaif ITS YOUR SERVERS. My internet is 100% perfect for all other games except #FIFA20 We're in 2020 and your game feels as if its played using a 56k dial up modem. I've tried fibre, cable, wifi, changing network providers and results are all the same. YOU ARE THE PROBLEM!

  • KieranMilward Kieran (@KieranMilward) reported

    @EAHelp So quick to recognise problems when you might be losing money..

  • srdunkum Ricardo Martinez (@srdunkum) reported

    @EAHelp ever since apex legends grand soirée update I’ve had “code:wheel” error every single match I’ve tried to play. I’m not able to complete any of the challenges which sucks because I’ve played the game since launch date. I’ve uninstalled and re installed and still outcome..

  • zannster Suzanne (@zannster) reported

    @EaHejp @EA @EAHelp If you would fix the small problem, there would be no problem. I've provided all the information as requested, and every new representative who looks at my case just asks for the same information again.

  • teran36 bryan reid (@teran36) reported

    @eahelp so i want to play madden20 and the login for my ea account is for an email I haven't had in 10 years and i do not know the password

  • Salmanshk0 SalMan Sheikh (@Salmanshk0) reported

    @PlayApex My game glitches when i click on about (for grand soiree event) and it kicks me to the main menu and shows this alert : There was a problem processing game logic. Please try again. Sh_challenges.gnut #2951 [UI] The index “(struc instance : 0x1009ec5b800)” does not exist” @EAHelp

  • objectsofwhimsy Helenbeee (@objectsofwhimsy) reported

    @EAHelp all of my sims 4 purchases GP EP and SP have disappeared after I redownloaded Sims 4 there is nowhere to redownload them halp of them are no longer in my purchase history lucky I have the email receipts my game is really broken after I the latest dwnld and Im not happy

  • KesterShyann Shyann Kester (@KesterShyann) reported

    @EAHelp I’m having issues with my Apex account. I tried to do the file a problem on your website but it didn’t help at all.

  • yellowgangberry Josh :) (@yellowgangberry) reported

    what ******** @EAHelp ive literally submitted for help like 3 times over the last year trying to get help for this, and y’all don’t have a phone number to call, and i’m kinda over it, y’all suck at customer service lemme tell ya. just trying to play some goddamn madden wtf

  • vodkabarata toxigor (@vodkabarata) reported

    @EAHelp FIFA 20 crash in PC, help please

  • introxmyg ♡lin⁷ (@introxmyg) reported

    @EAHelp after the recent patch update I’ve been getting a error code on one particular save file. It won’t let me get into build/buy mode. The other two save files are fine. No mods or cc either.

  • Marky_Bhoy1985 Marky Mc (@Marky_Bhoy1985) reported

    @EASPORTSFIFA game lag still worse than dreadful, ISP say my broadband is working at optimum speed. Only game affected is FIfa on my console, no constructive help given, stuck with an unplayable game. Clearly your servers. Very poor @EAHelp 👎👎👎

  • YvngDerek Derek L. Simmons (@YvngDerek) reported

    @EAHelp I am currently having problems getting onto Need For Speed Heat Online. Whenever I'm on the loading screen, it'll tell me "Disconnected from server, Error Code: dr1005." Please Help.

  • CfcAdamm chelseaszn (@CfcAdamm) reported

    @EAHelp my account won’t let me login i asked to send security code and still haven’t received a email

  • IronKeys Iron Keys (@IronKeys) reported

    @EAHelp PS4 and Wi-Fi. However i feel the issue may be console related as opposed to internet - I've been playing on wifi without much problem for most of year, but this issue seems to be affecting Apex Legends too. It feels like my console is delayed.

  • roi_pique Roi de Pique (@roi_pique) reported

    @EAHelp Hey guys I have an issue where I can't buy anyone or bid on anything on FUT 20.

  • pesci_skinny Skinny Pesci (@pesci_skinny) reported

    @EAHelp Hello E.A , when I try to purchase Fifa points it gives me an error, I hope it does not take my money, as I have tried several times please help me platform Fifa Mobile

  • cash_kieran kieran cash (@cash_kieran) reported

    @electronicarts @EAHelp still no fix for content loss on NFS Heat. Tried using your online chat multiple times but ‘Sanjeets’ incompetency is beyond a joke. Sort the game out

  • EaHejp Ea Help (@EaHejp) reported

    We are aware of the offside glitch on #fifa20 unfortunately theirs nothing we can assist you with at the moment. Try resetting your console or taking it in a the shower with you. Thank you to paying customers. We wouldn’t be going clubbing in New York if it wasn’t for you #eahelp

  • EaHejp Ea Help (@EaHejp) reported

    @zannster @EA @EAHelp Stop creating small problems into big problems Suzanne. - Josef

  • AnthonyKoch20 Anthony Koch (@AnthonyKoch20) reported

    @EAHelp Of course they have. Gotta make sure they can get your money. Take 2 months + to resolve my issue though. These guys are a joke

  • FlixMartin1 Félix Martin (@FlixMartin1) reported

    @EAHelp hi have got problem whit the new event on apex legend basicaly i can't see any of the challenge from the event and from the season so i was wandering if there a fix who would come soon cause i would like to be able to receive the event rewards

  • PegasusR7 LR (@PegasusR7) reported

    @EAHelp I am having issues with my Battlefield 1 game.

  • ndoor222 أهلاوي (@ndoor222) reported

    @EAHelp Hello I want to recover the password No message has been received from you on the email of what to do to solve the problem

  • PegasusR7 LR (@PegasusR7) reported

    @EAHelp Still having problems with my Battlefield 1 game. Have Xbox 1, gamer tag is Jett Ax. Waiting for the dm to get sent to me to start remedy.

  • asuraniti Ariel Pablo Suraniti (@asuraniti) reported

    @EAHelp Fifa20: When we play a champions league, selecting all participating teams, at the end of the second round of Tottenham, the playstation throws error ce-34878-0. It's very frustrating, not being able to play the game as we want. Fix this. Please. Always in the same match.

  • DjangoTwoGage Gagerade (@DjangoTwoGage) reported

    @EAHelp I purchased a TOTY FS M. Fitzpatrick via auction then i won one via pack opening from TOTY challenges and it will not let me auction the card i recieved via auction. I would like this issue resolved so i can auction off the card I paid.

  • zannster Suzanne (@zannster) reported

    Have spent over a week answering the same questions repeatedly for EA help, and they they can't manage to solve one small problem. Customer service there is sorely lacking. @EA @EAHelp