EA Games

Is EA Games down?

No problems detected

If you are having issues, please submit a report below.

Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.

Problems in the last 24 hours

The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

EA Games Outage Chart 09/29/2023 02:00

At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EA Games users through our website.

  • Sign in 61.51%

    Sign in

  • Online Play 26.21%

    Online Play

  • Glitches 4.84%


  • Game Crash 4.25%

    Game Crash

  • Matchmaking 2.83%


  • Hacking / Cheating .35%

    Hacking / Cheating

Live Outage Map

The most recent EA Games outage reports came from the following cities::

Loading map, please wait...
City Problem Type Report Time
FranceParis Online Play
MexicoZumpango Sign in
United StatesPhoenix Online Play
MalaysiaKuala Selangor Sign in
AustraliaPaxton Game Crash
ItalyCastellammare di Stabia Sign in

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EA Games Issues Reports

Latest outage, problems and issue reports in social media:

  • F_Slush Slushy (@F_Slush) reported

    @EAHelp @PlayApex Servers been lagging for the past 4 days and with the event, i played many different games but the only one that has high ping and packet loss is apex. Please look into this i never lagged this hard for the past month playing apex.

  • F_Slush Slushy (@F_Slush) reported

    @EAHelp Sorry about that but the servers are running normal now and im having no issues rn only once in a while but it does not affect to much.

  • sacoladerato loba vestida de retículo endoplasmático rugoso (@sacoladerato) reported

    @EAHelp @LilFrost10 I have the same problem

  • MatthewChorman1 loaf (@MatthewChorman1) reported

    @EAHelp @mirage_637 Hey there’s also an issue where the game would freeze and then crash and bring you back to the main menu with continuous loading

  • PraireLeafs PraireLeafs (@PraireLeafs) reported

    @EAFIFADirect @EAHelp Your games forever broken

  • ThurstonMurphy4 Thurston Murphy (@ThurstonMurphy4) reported

    @EAHelp I’m on ps4 an yes I’ve uninstalled an reinstalled the game twice now an it’s still happening I looked online an it seems others are having the same issue

  • TBudkage The1stBudkage (@TBudkage) reported

    @EAHelp @_Marology I too am having this issue

  • Boom_Sauce99 Paul Johnson (@Boom_Sauce99) reported

    @EAHelp Update came in. Been having server issues since the update and I just won an areas match because the whole other team quit and I got an abandon penalty of 10 mins. So that's still not fixed. @PlayApex

  • itzjustava_ ava (@itzjustava_) reported

    @EAHelp hey I need help with a problem on apex. Every time my friends check my stats (click my name in lobby) and if I try to or change my banner it disconnects me and shows this message (a picture I’ll attach) I talked to someone and they said to reinstall my game (1/2)

  • outthere2406 Benjamin Roddy (@outthere2406) reported

    @EAFIFADirect @EAHelp For the past 4 FIFA’s at least the career mode has been unplayable in fact the whole game largely has been unplayable we are now at the end of June and the same problems that career mode has are still there. The contempt that you show for your customers is unbelievable

  • AlbertoA86 Eshton (@AlbertoA86) reported

    @slurpxbt @EAHelp I had similar issue but luckily I got referred to *VENOMCODES* on IG/twitter who retrieved mine for me

  • d3r1v3d d3r1v3d (@d3r1v3d) reported

    @EAHelp Still having this issue for the last two weeks and haven’t been able to play MUT due to this bug. Error says “Connection Lost” followed by “Our servers cannot process your request at this time” Won’t pick up the next version if it’s likely to contain bugs like this

  • LFO_Freelancers Legendary Freelancers (@LFO_Freelancers) reported

    @EAHelp Is there a problem with the Anthem servers? PSN users are having a lot of connection problems the last two days. Apart from that... there has been an significant increase of PSN players. Can anybody confirm? Got a 1000+ Freelancers, Anthem group which I'd like to inform.

  • Alexand68574700 Alexander Buckland (@Alexand68574700) reported

    @EAFIFADirect @EAHelp Pro clubs is broken - can’t even play

  • BlackkBoye BlackBoye (@BlackkBoye) reported

    @plantr0 @PlayApex @EAHelp the latest update has caused issues for a lot of people’s GPU’s/ game performance in general! We need a hot fix

  • PraireLeafs PraireLeafs (@PraireLeafs) reported

    @EAHelp My issue if that your company is run by a bunch of sociopathic liars who love taking money from children while they destroy there own corporate reputation and product. Absolute bafoons. Fix your gameplay and make the game playable again.

  • mxhamvd mxhamvd (@mxhamvd) reported

    @EAFIFADirect @EAHelp I’m having trouble buying FIFA points please help

  • DjMarius4 Djmarius_Gaming (@DjMarius4) reported

    @EAHelp @alphaINTEL @PlayApex Fix your game. I can't use costume buttons and loot from lobas alt or deathboxes with it. pliz fix this asp. i was so excited to play Kings Canyone OG. but can now bc of this glitch. #ApexLegends #apexlegendscommunity #APEX

  • ascendingcancer 𝑛𝑒𝑓𝑒𝑟𝑡𝑎𝑟𝑖🧚🏽‍♀️✨ (@ascendingcancer) reported

    @EAHelp stuck on sims 4 loading screen for the past 4 days. Tried literally everything for PS4. Saw threads of this happening to people since 2015! No fix, No help.

  • Shalom58303263 Shalom (@Shalom58303263) reported

    @EAHelp my fifa mobile account has an issue...the ongoing events are unavailable to me and are not even shown on my menu....this makes the game tougher to play as all other users have the means to make their teams better and I can't do the same Please help me fix this

  • bbethea2860 Bbethea2860 (@bbethea2860) reported

    @EAHelp I purchased 50 dollars worth of Apex Coins I have receipts why are they not going to my account fix this your basically stealing

  • ausmeadows Austin meadows (@ausmeadows) reported

    @EAHelp why at the start do I get kicked out of every game and get told that there's a connection issue please fix your Apex servers this is ridiculous and ruining the game

  • Rilowd1 Rilowd (@Rilowd1) reported

    @EAHelp Sorry for the delay in my message, but apparently by changing the "Memory pool for textures" option in the graphics part of the game, I can fix this bug. If they keep giving me these freezeos I'll let you know right away. Thanks for putting me attention!

  • TinaAnderson86 TiNa AnDeRsOn 💙 (@TinaAnderson86) reported

    @EAHelp anyone else had issues with single player draft When loses connection give u automatic loss so you lose rewards

  • Marko_kallis Mark Kallis Gaulbert (@Marko_kallis) reported

    @EAHelp I think the ad problem has gone now...now in ok with seeing ads....but it happens often...hope u solve it !

  • srikarabs Srikara (@srikarabs) reported

    There's a reason I disabled music and SFX @EAFIFAMOBILE @EAHelp Why am I getting the music everytime i open the game? Fix it first

  • manny_hack100 manny~hack (@manny_hack100) reported

    @Gus_WACK @EAHelp Kindly send me a DM to help recover your banned,hacked,locked,suspended account and also resolve all accounts issue etc...

  • arindamde19 arindam de (@arindamde19) reported

    @EAFIFAMOBILE What the hell was this maintenance ****?? We could watch all the ads without any interruption before it... Now, o haven't been able to watch a single as since the maintenance ended.... Moreover, the game is lagging a lot.... Please solve these issues @EAFIFAMOBILE @EAHelp

  • Myrthe1810 Myrthe ♡ (@Myrthe1810) reported

    @EAHelp So i had problems with aging up my sims ( toddler to child) If I look at the picture to chose the file i want to play the toddler does not stand on it but if I play with the family the toddler is in the family. Do i need to delete the toddler and just make a new one?

  • LX_donut nomster (@LX_donut) reported

    Update: Found the issue. Massive CPU usage in the menu @PlayApex @EAHelp @RKRigney The high (60-80%) CPU usage carries on into the game sometimes, and drops fps, it then smoothes out after a couple seconds.