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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
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Online Play (42%)
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Sign in (39%)
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Glitches (8%)
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Game Crash (6%)
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Matchmaking (4%)
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Hacking / Cheating (1%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Clarke's Beach |
Sign in | |
 Southampton |
Online Play | |
| Saint Neots |
Sign in | |
 Larrey |
Online Play | |
 Fürth |
Glitches | |
 Khurda |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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Raymond
(@Raymond___43556) reported
@spenceharry_ @EAHelp SORRY ABOUT THAT, WRITE TO LOYD_CRACKZ 0n 🅘🅝🅢🅣🅐🅖🅡🅐🅜 TO HELP YOU FIX IT, I HAD A SIMILAR PROBLEM BUT HE FIXED IT PERFECTLY
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Dean Lai
(@Deannielai) reported
@EAHelp fifa 23 squad battles Many people including myself have issues playing squad battles on fifa 23 ultimate team Games keep disconnecting from server while in game it has been 3-4 days now
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BBQ Penguin
(@BBQ_Penguin) reported
In form Alexander Sørloth needs a nerf thats the most broken **** i have ever seen @EASPORTSFIFA @EAHelp @EAFIFADirect #Fifa23 #FUT23 #FUT
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run bulletproof⁷
(@xVicioust) reported
@yermseulsus @EAHelp I had some experience when my account got issues, I contacted the customer support team for more than a week, but they wouldn't reply me.....not until I got referred to @CODER_ETH1 on twitter and he helped me retrieve my account
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William Ashley
(@William30796501) reported
@EAHelp @Formula1game My team is still not working on my PS4 ?
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SebBMG
(@Sepplayz1) reported
@BPM_Animal @EAHelp I would like to report an issues concerning Fifa Points and the Fut store
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©
(@yermseulsus) reported
@EAHelp hello i need some help with my EA account since i am not able to login nor do i get verification codes at all
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carlos sabino
(@carloss17876774) reported
@EAHelp I didn t received my token from watching the FGS event yesterday , i ve got my EA and Twitch accounts linked and on Twitch dashboard the token os redeemed how can you fix that problem . And what about pre season packs when do we get them?
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Dalonte Gregory
(@GregoryDalonte) reported
@EAHelp Hey non of my competitive winnings or progress is tracking and I can't go into my Field pass, what's tge point of playing if I can't get the rewards everyone else is getting. People couldn't progress last week due to the same issue that's bot
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Alexander
(@k3reena) reported
@spenceharry_ @EAHelp I once had similar issues but "LOYD_CRACKZ” on instagram fixed my account...he's really good I recommend you try him
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Chris Loller
(@chris_loller) reported
@EAHelp I've about HAD it with madden that weak *** update DID NOTHING FOR FRANCHISE for second time tonight iv been kicked out then kicked out of my draft keeping me from advancing can't your frigging team fix ANYTHING
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patrick hanlon 🐝 🏴☠️
(@Patrick29782492) reported
@EAHelp @MaddenNFLDirect , having problems in mut with monsterfier collectibles , was given morph material instead of monsterfier , please say you guys are fixing this
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Nathan Watters
(@NathanWatters16) reported
@EAHelp Hi I’m on pc, just wondering if there is an update on the issue of unrecoverable error, secure boot not enabled? Been trying to load the game for over 2 weeks and still no joy! Paid for ultimate edition cant even play it
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j
(@reallllllfanboy) reported
@EAFIFADirect @EAHelp - When the opponent quits, the game also counts me forfeiting the game (and when I'm playing coop, either I or my partner gets counted as forfeiting the game). - Controller settings always reset every time starting the game These are the main problems, there are still a lot. FIX
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Chris Robinson
(@ChrisRo81952876) reported
@GAMEdigital @GAMEHelps @EAHelp EA are telling me that there is an issue with some of the FIFA 23 pre order codes you’ve sent out meaning some people are not getting the content they paid for. Can someone help as still not received my OTW pack
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MichaelTheManiac
(@Michaelmaniac11) reported
@EAHelp I am missing so much content from my field passes not working in Madden 23 Ultimate Team. I did all the Comp stats and Weekend League and got 0 rewards or progress.
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Afonso 👍
(@afonsocaldeira_) reported
@EAFIFADirect @EAHelp its been a full week and i still havent gotten my rewards. When are you expecting to fix this because it's getting out of hand.
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KSA 💉💉💉
(@KevinSamyn) reported
@MaartenDeZwart @EAHelp Ignoring ! I have the same issue (as others) and we dont have any solution. Its a shame
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Doc Marcus
(@DocMark001) reported
@EAHelp 2 issues for help please. 1) not received pre-season rewards yet..is this still ongoing? 2) achieved 5/6 cross assists in rulebreakers rush objective, but now however may crosses I score from none seem to count towards the objective. Is there a requirement I am missing???
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𝐌𝐎𝐍𝐓 ♫ 𝐌𝐔𝐙𝐈𝐊𝐊 🎶💿🔔™
(@MontMuzikk) reported
When are y’all gonna fix it so we can level up and get our rewards? @easports_mut @eahelp @maddennfldirect #madden23
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Danis
(@dm_akhmetov) reported
@EAFIFADirect @EAHelp @EAFIFADirect when will the issue of the issue of packs for the preseason be resolved?
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j
(@reallllllfanboy) reported
@EAFIFADirect Fix this for PC @EAHelp: - Optimization for PC, Main Menu using 100% gpu usage - In Game fps dropping hard to under 60 fps, cutscenes (players & formation in FUT, corners, freekick) if not skip dropping fps to 1 - 3.
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SouthBay Mining
(@SouthBayMining) reported
@EAHelp Can’t get any help or answers from Madden 23 app when trying to contact customer service, can I get a refund for this game that hasn’t worked since release?
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BabaRemzi
(@_BabaRemzi_) reported
@EAHelp @EAFIFADirect I'm going crazy for the delay. My ping is 35-40ms. My players can't run. I can't pass quickly. Passing is to slow. I can't defence and switch my players. PLEASE FIX IT IMMEDIATELY!!!!!
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Nicholas Freund
(@NicholasFreund) reported
@EAHelp @EASPORTS_MUT @EAMaddenNFL when r yall going to fix your game. Field pass is broken your customers don't even want to play because what reward do we get nothing. u know yall have messed this up with #packstrike going on and everyone asking for refund do your jobs you!!!!
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Kelly-Ann Ste. Marie
(@kelann1977) reported
@EAHelp @orgin @TheSims4it Orgrin is leaving us..But, Ea's new app is going to fix our payment issues...I had an issues with orgrin and taxes were not part of paypal's payment so, pp had my money for months...When I went to PP...to release my money Orgrin banned me from using my.
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Raymond
(@Raymond___43556) reported
@ronpage1969 @EAHelp SORRY ABOUT THAT, WRITE TO LOYD_CRACKZ 0n 🅘🅝🅢🅣🅐🅖🅡🅐🅜 TO HELP YOU FIX IT, I HAD A SIMILAR PROBLEM BUT HE FIXED IT PERFECTLY
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brad parsons
(@bradpar45418282) reported
@EAHelp Hi EA, I still have not received the loyalty packs that were advertised in NHL 23 HUT. I’ve played all the required previous games and then some, hope this is just an error that can be easily rectified. THANK YOU. XBox One, username cutyrribbon
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MiniYedders
(@rkdevils) reported
@HansJan30961809 @EAHelp Yep same sort of problem I was having.
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ESA
(@esaperkasanov) reported
@EAHelp got error (freezing) on fifa23 proclub skill games, PS4 version played on PS5. please check. Its happen after latest update