EA Games status: server issues and outage reports
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Full Outage Map
Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Problems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
- Online Play (44%)
- Sign in (35%)
- Game Crash (10%)
- Matchmaking (8%)
- Glitches (2%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Naucalpan de Juárez
|
Sign in | 1 day ago |
 Munich
|
Sign in | 3 days ago |
 Birmingham
|
Online Play | 3 days ago |
 Orléans
|
Matchmaking | 4 days ago |
|
Paris
|
Game Crash | 5 days ago |
|
Istres
|
Glitches | 7 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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Jason Ovalle Sr (@Kajuvra) reported@EAHelp is there an issue with your services not sending recovery codes to @Google Gmail accounts? Because I've been through two chat specialists and they can't seem to answer the question
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⚜504Stretch⚜ (@stretch504) reported@EASPORTS_MUT @EAHelp Is there a known issue w/ Squads games not loading?
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سليمان (@srba444) reported@FOUR1080106 @EAHelp "That's great! However, I'm having a problem now—my email isn't working, so I’m not receiving the code. Did you face any issues with that?"
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LYIN *** LIONESS (@Reignsalot) reportedFix your ******* game bro @EAHelp
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Wayne Dannatt (@wadannatt) reported@EA @EASPORTS @EAHelp it's not a good look when you're allowing cheaters to do what they like in #EASPORTSPGATOUR This weeks Online Tournament at Augusta National shows who's cheating and who isn't Scores of -23, -22, -21, & -20 are impossible because of how broken putting is!
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İncelikli Hayta (@innceliklihayta) reported@EAHelp I've been trying to get support for my missing FC26 Icon Edition content for a week. Your staff is being rude, insulting, and closing chats on me without solving anything. I paid for a service I cannot access, and no one cares. #EAHelp #FC26 #EpicGames
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TheMassterChief (@tHeMaSsTeRcHiEf) reportedHey @Respawn @PlayApex @EAHelp I want an explanation as to why my main account got banned and why when im on my ult account and your guy's shop is broken not allowing me to buy the apex coins. But again back to my main account being banned. You guys banned me live on stream
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Chad (@Chad_Ar15s) reported@EAHelp is there a reason I have to dashboard my game every time I search my club, the market, claim an objective or complete and SBC? I have had my internet provider out twice no issue, master rest my console and re downloaded the game and still the same connection issue?
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Lewis Senna (@lewissenna1) reportedHello @XboxSupport can you help me? The game Grid Legends has been unplayable online for 4 weeks now. I have exhausted all help options with @EAHelp to no avail. They're not talking and it doesn't look like they are interested in solving this problem.
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**** discord (@Yurifortheboyz) reported@EAHelp y'all should fix bf2042, the anticheat disables my WiFi card every time I boot the game.
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MG (@mginio1969) reported@EAHelp You having server issues today? Been on BF6 Xbox since launch today I can't get a game, players floating, disconnected errors server errors.BF5 very similar.Other game brands are fine online
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Carlos (@Carlos02182000) reported@EAHelp I’m having issues to link my skate account to my gaming laptop when I already have an existing account cause I play on my PS5 but now I’m trying to pay it on my gaming laptop and I can’t link it cause there’s something wrong with my account but I messaged you on private
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Ziad Zaker (@ziadzaker) reported@EAHelp Need help with Case #242000397 (lost rewards/server error). Two agents (Gaurav and Shanti C) have now disconnected active support chats when I requested manager escalation. Was told managers aren't available despite your website saying escalation is an option.
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Michał Zając (@MichalZajac61) reported@EAHelp @EAHelp there is problem with high ping in Clubs in FC26. In every match players have exactly 260 ping and they are kicked out from match when it’s substitute. Since one week. No one can play…
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リアム (@liam48756076) reportedThe cpu draft even on madden 26 is lagging and running slow on pc it has been like this since the visa draft I never got to ever play the event once because it’s unplayable, please fix @EAHelp @EAMaddenNFL
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Ironman (@ironman__stark) reportedI opened a draft, got a walkout player, after a sudden a content update it disappeared😡 (26-03-26, ~13:20 PM). Your customer service says nothing happened without proper checking it's unacceptable. Please restore my player ASAP. UID: 1076022383970820096 @EAHelp @EASFCMOBILE
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cslmae (@Babsy_T) reported@EAHelp Hi I brought some lp on the Sims Freeplay and it says there's been error in my wifi connection but the my money's already been deducted in my wallet. But the ko and social life is still zero. What do you think is the problem? My money is already gone, but what I bought is nothere
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50grandtune (@iplay_4_keep) reported@EAHelp server down psn allmight50grand
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Rasir (@Rasirdaking) reported@EASPORTS_MUT Bought the premium pass and ea not giving me rewards plz fix this @EAHelp
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abo Jrah بعدني أشتاكلك (@abo_abdalh89) reported@EAHelp @EAHelp I have a problem with Ultimate Team on PS5. I can't connect for 2 days. I tried restarting the game, checking internet, and reinstalling, but nothing works. Please help me fix this issue.
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Tulky (@Tulky178512) reported@SilkOCE @EA_DICE and @EAHelp need to issue fking refunds for people who want it theving lying pricks is what they are !!
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H.F. ® 🇸🇦 (@Hamad_dvb) reported@EAHelp there’s no way players are hardly trying to connect to a live chat with EA Help advisor!! I have been trying to connect with an advisor since the beginning of Israel, US, Iran due to a severe drop in my ping which prevented me from playing and losing a lot of in-game progress. This is truly disappointing! You’re stupid AI EA Help website kept asking me to read articles on troubleshooting without any benefits. I understand corporations now are depending on AI instead of real humans, but there must be an option to reach out to an advisor since. FYI. I am connecting to a high-quality internet service and have replaced my ethernet cable with no benefit. Please contact me asap.
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Yusuf Acay (@yusufjr2727) reportedI've been trying to access the game since 7 PM, but coincidentally, it keeps saying it's inaccessible. Why is this happening? Please fix it. @EAHelp
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Aidan (@oglea071) reported@EAHelp @EAMaddenNFL @Zirksee please fix your game, no way you make millions off packs and buying the game itself that you cant upgrade the servers 26 maddens in…. Greedy *****
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Jonny Doe (@JonnyD16654) reported@EAHelp @EAMaddenNFL @MaddenNFLDirect can yall please work on the glitched Trophies for Ps5. The community has made multiple reports and has gotten no response. They’ve been broken since launch. Please help. 🙏🏻
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Fuduli (@Fuduli10) reported@EAHelp My account is blocked for over a week due to a stuck Evolution item in unassigned. I cannot access packs or use purchased FC Points. Support confirmed but no fix yet. This needs urgent manual intervention.
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DeeJayy (@DJMexicanLIVE) reportedthe leaderboard has been resetting since Madden 25 on regs and mut…the first 2 days when the new reset happens majority of our games on regs don’t register this is not a problem on mut and would’ve been immediately fixed it’s sad how much u guys neglect us @MisterCiv @EAHelp
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NFL_Purp-Game (@jordan_junkee) reported@EAHelp are servers down for @EAMaddenNFL
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Ross Milligan (@Ross_Milligan) reported@EAHelp Service is completely useless anyway, off you ****
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Liam Carson (@LiamCarson93) reported@EAHelp can you look at the dm I’ve sent you please? Got an issue with my account and not getting anywhere