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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
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Online Play (50%)
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Sign in (37%)
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Game Crash (5%)
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Matchmaking (3%)
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Glitches (3%)
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Hacking / Cheating (2%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Helensburgh |
Sign in | |
 Millbrae |
Sign in | |
| St. Marys |
Matchmaking | |
 Sydney |
Online Play | |
| Flower Mound |
Online Play | |
 Valencia |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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Mohamed Gamal El-Shewy
(@Mohamed75820544) reported
@EAHelp is the worst costumer service of all my account got hacked and deleted and after 2 week of complaints with no help at all now they're telling me they can't do anything about it ISN'T THAT THE WHOLE POINT OF YOUR EXISTENCE
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Damestoy Gabriel
(@legab6440) reported
@EAHelp Hi EA, I’m extremely disappointed with my experience on Star Wars Battlefront II. I paid for this game and I can’t even play it properly — I constantly get the error 20:1, and the game crashes 50% of the time. I’ve tried everything: reinstalling, changing DNS, using avpn
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Damestoy Gabriel
(@legab6440) reported
@EAHelp with no support or fix. Please respond and help resolve this issue, or at least acknowledge that it's being investigated.
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Damestoy Gabriel
(@legab6440) reported
@EAHelp Hi EA, I’m extremely disappointed with my experience on Star Wars Battlefront II. I paid for this game and I can’t even play it properly — I constantly get the error 20:1, and the game crashes 50% of the time. I’ve tried everything: reinstalling, changing DNS, using a vp
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Lennon French
(@omdyz35232125) reported
@BallestaNahuel @EAHelp I will advise you check this guy on x @GipeTech,I’m sure he can fix the issue because he also fixed mine
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Mohamed Gamal El-Shewy
(@Mohamed75820544) reported
@EAHelp @EASFCMOBILE @EASPORTSFC My game account was hacked my player thrown into exchanges and then the hacker deleted my account from in game app, I tried to contact ea help and in game costumer service but no luck for a week now and they told me to contact the in game again.
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Nele_griffey
(@nele_schenck) reported
@ELladoTonto @EAHelp I will advise you check this guy on x @GipeTech,I’m sure he can fix the issue because he also fixed mine.
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Vinne Pinne
(@VinnePinnexD) reported
@EAHelp only problem i have is not having my rank 1 rewards a week after champs
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pw²
(@pwwit1) reported
@EASPORTSF1 @EAHelp This game is broken and doesn't run on the steam deck.
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João Carlos Paes Jr
(@JooJr20300001) reported
@EAHelp You guys going to fix EA FC 25 on PS4 and Xbox One? It's practically unplayable right now, narration audio bugs, and the game stutters all the time, why release a version for last generation if the optimization is terrible? I've never had these issues on EA FC 24 before.
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Don't click Play on Laubduft
(@Laubduft) reported
Do you also get an error message when you try to go to the EA account settings? #EA #Issue #Error @EAHelp
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せこせこ
(@sekoseko_1234) reported
@EAHelp @Respawn I'm experiencing unintended sensitivity changes and erratic behavior in Apex Legends. What could this issue be? Details are in the attached media. #ApexLegends
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CaptainHookSonTV YT and Twitch
(@CptHookSonTV) reported
@EAHelp i need help now with a problem @AskPlayStation @XboxSupport when playing a game, CAN you DM and help me on it
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🔥MED1C🔥
(@oMED1Co) reported
Madden 16 I solved a problem for EA... Hrs spent trying to figure it out and hrs on eahelp line or Xbox live... I was desync almost every game I figured it out... It was Bruce Smith and his accessories(Pads) When ever I played someone with Bruce Smith I got a loss Maybe coding that fluffy **** is harder than people give it credit for. Give me stick figures and gameplay before all this dumb **** Just my opinion tho
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Darrell Bowles
(@vol4life8657) reported
@EAHelp Having issues with the MVP bundle can you guys help?
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con
(@cconairr) reported
@ScholarAU_ @spadesttyt @EAHelp He played like he knew the game better than it knew itself—too fast, too perfect. Then mid-fight, he vanished. No crash, no quit. Just gone. Some say it was a mistake. Others say the gods were watching.
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MOLOTOV
(@king_molotov) reported
@BattlefieldComm @EAHelp Hi plz fix servers in battlefield 4 i cant extend my servers in battlefield 4 ( my servers run over 9 years and now expired soon will gone if this issue still and its global issue must of owners will lose there old servers #battlefield4
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MOLOTOV
(@king_molotov) reported
@EAHelp @EAHelp Hi plz fix servers in battlefield 4 i cant extend my servers in battlefield 4 ( my servers run over 9 years and now expired soon will gone if this issue still and its global issue must of owners will lose there old servers
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MOLOTOV
(@king_molotov) reported
@EAHelp Hi plz fix servers in battlefield 4 i cant extend my servers in battlefield 4 ( my servers run over 9 years and now expired soon will gone if this issue still and its global issue must of owners will lose there old servers
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MOLOTOV
(@king_molotov) reported
@EAHelp Hi plz fix servers in battlefield 4 i cant extend my servers in battlefield 4 ( my servers run over 9 years and now expired soon will gone if this issue still and its global issue must of owners will lose there old servers
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brzenq
(@brzenqu) reported
@EAHelp After the latest update, I disconnect from EVERY game in FC 25 on PC. Tried Online Friendlies & Rush – always kicked after 5–60 sec. Ethernet ✔ Stable internet ✔ Menus & SBCs work fine ✔ Reinstalled game, changed DNS, forwarded ports, disabled firewall - still broken
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Marcel Splittgerber
(@MarcelSplittge4) reported
@EAHelp Is your Game dying … some handy tips right here 👇 Fix your Gameplay Fix the Delay on Console Fix the Problem with Hackers on PC Fix the Menü Fix the Content Etc … The List goes on … Listen to the F Community Don‘t ignore everything
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ThatSecurityDoofus
(@HouseOfFaust) reported
@EAHelp are there problems with FC25 crossplay tonight? Can’t jump on pro-clubs with friends as it’s saying “unexpected error”
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riduculechessplayer
(@riduculechesser) reported
@inferno1234561 @EAHelp Support can be unhelpful when it comes to ban appeals; @dion_techs is different; they took my problem seriously and worked with me to find a solution, even when the official channels seemed unwilling to help
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Tommie Slayz
(@TommieSlayz) reported
@EAHelp can you help me with suggestions to fix packet loss for apex legends. Started about a week ago. Comes out of no where, primarily in ranked. Packet loss is constant above 40. My internet speeds/packet loss tests and good. Servers ping 26 packet loss is 0. Idk what to do.
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SocietylsCringe
(@ryanpqt) reported
@zey0126 @EAHelp Go inbox @Great_cyberspy on X he is the only one I know that can fix all account issues he even recovers hacked accounts too.
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NekoChan LP
(@LpNekochan) reported
@EAHelp I play EA games on Steam but can’t log in to my EA account because I lost access to the linked email and never added a phone number. I know my username and password but can’t get the verification code. Support requires login-how can I recover access without email or phone
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Wolfgang Prüger
(@WolfiPr) reported
@EASFCDirect @EAHelp @EASPORTSFC It's july and you lazy morons still have not fixed the broken matchmaking. I was trashing opponents in ***. 6 with 13-1, 5-0, 4-1 and as soon as I'm in ***. 5, I have 1 point in 5 matches. Every opponent a rank 2 player, fix your ******* game.
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GayForRebounds
(@ForRebounds) reported
Nba live @EAHelp bro fix live19 servers
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Rogelio Garcia
(@RogelioGar58722) reported
@EASFCDirect Found the cause of the visual bug in Career Mode (Xbox Series S): Both Adama Traoré and Dwight McNeil wear Nike Superfly Elite boots. In matches, their boots float or disappear. Using official squads. Please fix this model. @EASFCDirect @EAHelp #FC25Bug