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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
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Sign in (41%)
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Online Play (37%)
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Glitches (12%)
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Game Crash (7%)
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Matchmaking (3%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Online Play | |
 Athens |
Matchmaking | |
 Perth |
Online Play | |
| Perth |
Sign in | |
| Brisbane |
Sign in | |
| Chesterland |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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Jay Nonchalant
(@inonchalant816) reported
@EAHelp CAN YOU PLEASE FIX THE FRANCHISE SERVER!!!!
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lonnie B.
(@Treyyy1B) reported
@EAHelp ok we need a total redo on the franchise and connect issues. Madden bout to be fired!
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JJETTAS WR1
(@JJETTAS_WR1) reported
Fix Madden Franchise @EAHelp it’s been down for two days.
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BRETWEISER
(@BRETWEISER2) reported
@EAHelp my mut rewards is not recording my packs opend. Just checked to see my progress and it says I have opend zero packs? Everything is linked correctly so what's the problem?
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GHG419
(@ghg419) reported
@shawndeese10 @EAHelp @Lollipop748 YOU are part of the problem all you MUT people spending money on the crap has caused this
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lonnie B.
(@Treyyy1B) reported
@EAHelp can y’all PLEEEEASEEE! Fix the server to get access to FRANCHISES! Are y’all that incompetent?????!!!!! All need to BE FIRED! This is just ridiculous!
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Andrea de la Mora
(@andreadelamoran) reported
@Fonou @EAHelp It's crazy that they do this every time, I've had my account banned 2-3 times now, I was finally able to fix it all with a guy I was referred to on Instagram with handle-ALPHA_TECHIE, the dude is an expert,maybe you should try him out too
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Dmyles818
(@Dmyles8181) reported
@MaddenNFLDirect @EAHelp why is Franchises being affected why something going on in MUT, servers down? When will they be fixed!!??????
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Sports Debates
(@SportsDebates12) reported
@wit_urmom_rn @EAHelp If you find a fix please lmk
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Andrea de la Mora
(@andreadelamoran) reported
@GeniusLv2006 @EAHelp It's crazy that they do this every time, I've had my account banned 2-3 times now, I was finally able to fix it all with a guy I was referred to on Instagram with handle-ALPHA_TECHIE, the dude is an expert,maybe you should try him out too
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Michael
(@Michael69062588) reported
@EAHelp Why are the madden franchise servers down
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- Kunchy-
(@Kunchy8) reported
@SportsDebates12 @wit_urmom_rn @EAHelp how do you fix it
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TROY KACZMAREK
(@TTboy31) reported
@EAHelp it’s been over 24hrs and I’m still not able to access the same franchise I was unable to the last time you screwed up. Fix it
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Mikeyne
(@Mikeyne1) reported
@EAHelp why is the winter wildcards daily log in not updating when I’ve completed the daily log in upgrade sbc’s? Is this a known issue?
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Charlie Burnfin
(@burnfin_charlie) reported
@PlayApex is anyone else still having issues lagging out of lobby or matches on PS5? @Respawn @EAHelp
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Rob
(@RobbyRyan108) reported
@MaddenNFLDirect Fix cloud franchises @EAHelp
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M Mosier
(@MMosier7) reported
@EAHelp @EAMaddenNFL CFM servers down yet again. At what point do I get my money back?
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ASKGAMERS
(@askmegamers) reported
@TheBPL23 @EAHelp Lazy customer service don’t wait for them contact our helper here Askfixer via Instagram He has been our help
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Big Bread
(@BigBread407) reported
@EAHelp @EASPORTS_MUT Solo Battles are down again! Please fix them so I don’t fall behind again. Thanks
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Julian Alvarez
(@whippinpimpin) reported
@EAHelp still can’t login in to my MUT account and haven’t been able to since yesterday when I opened my presents
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Thomas Mills
(@thomaslukemills) reported
@EAHelp why cant ea fix the servers... BUT THEN AGAIN.. what cant ea fix MADDEN 21, 22, 23 FADE BACK SACKS and CUSTOM PLAYBOOKS WORKING FOR AWAY TEAMS IN FRANCHISE.. BECAUSE THEY DONT CARE ABOUT THE CONSUMERS!
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Rich Adair
(@rjadair89) reported
@MaddenNFLDirect @EASPORTS_MUT @EAHelp corrected packs affected… What about the thousands of people who opened them early on Christmas Day once they got past the server crash? Packs mislabeled nothing over maybe an 87…You need to fix this and make it right!
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Jayden
(@wit_urmom_rn) reported
@EAHelp I cant join ultimate team even after the server update it says “our servers cannot process your request at their time please try again later” it’s been doing this non stop every time I try to play ultimate team. How can if fix this?
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Novahh
(@Mollows5) reported
@EAHelp this is my 5th tweet, it says 24/7 service and iv gotten none
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Preston Persinger
(@preston22) reported
@EAHelp I know it's not MUT related, so the urgency probably isn't there. But if you could possibly let everyone know what's being done about the Franchise server issue...you know, for the 2nd time in a week, that would be splendid. #FixMaddenFranchise
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Dnxtlevel
(@Dlevel21) reported
@MaddenNFLDirect our cloud Franchise is down again. This has been an ongoing problem all cycle. Totally unacceptable @EAHelp @ClintOldenburg
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theR.E.A.L.
(@theREAL_OPM_CEO) reported
@EAHelp Next Gen Madden 23 Franchise not working. Please Help!
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A Egg 🥚
(@7heVandal) reported
@EAHelp This issue is still ongoing. Recently purchased the game on steam yet it’s unplayable. Have EA catfished me?
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Jayden
(@wit_urmom_rn) reported
@MaddenNFLDirect @EAHelp @EAHelp I cannot join ultimate team even after the server update it says “our servers cannot process your request at their time please try again later” it’s been doing this non stop every time I try to play ultimate team. How can if fix this? I play on Xbox one.
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Purr💫
(@PurrQoutez) reported
@EAHelp @Lollipop748 FIX THE SERVERS I STILL CANT GET IN COME ON NOW