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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
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Sign in (39%)
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Online Play (36%)
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Glitches (11%)
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Game Crash (8%)
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Matchmaking (6%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Blois |
Online Play | |
 Gustavo Adolfo Madero |
Sign in | |
 Vienna |
Online Play | |
 Southbridge |
Game Crash | |
 North Finchley |
Online Play | |
 Montréal |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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Wedishi
(@Wedishi) reported
@reid_harris577 @EAHelp just give it time and keep restarting the game, its a server problem
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Midas Gaming
(@MidasGaming_) reported
@ProLegion_AlphA @MaxiqYT @EAHelp Awesome, but since this was a bizzare issue, forgive me for asking but, what was the root cause anyway?
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FLOX
(@FLOX83666807) reported
@EAHelp Can you Fix the Web App Please
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crespor
(@crespor_) reported
@EAHelp Fix your ****** game on steam, I can’t even play a single game without getting disconnected because I get a notification from steam that someone is online... please fix it
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Jai
(@TheJaiStraughan) reported
.@EASPORTSFIFA @EAFIFADirect @EAHelp your game is trash!! Final attack of the game to equalise and my opponent disconnects and gets the win? Not to mention the score from half way glitch. Fix your game!! #fifa21
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Gatai Mwaura
(@gatai_mwaura) reported
@Respawn @EAHelp I was wondering why the bug of getting kicked is still around. I tried to log in the other day but It kicks me out and does not even load. I hope that EA fix this
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Łukasz Wielgosz
(@lukaszwielgosz) reported
@bioware @EAHelp Is possible that will be some fix or patch to solve problems DirectX Error DirectX function "Dx11Renderer::tryMap"... in Mass Effect Andromeda? EA Support in my country couldn't help. It's global problem. Why I can't play for a game?
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Minipwa
(@minipwa) reported
@EAHelp My series 4 and 3 captain tokens switched to series 2 and 1 after changing my captain urvashi said he will communicate and fix it but its been a week now
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John Flindt
(@Flintstone_JFK) reported
@MaxiqYT @EAHelp Congrats! but what was the problem?
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IchbinsHoudini
(@IchbinsHoudini) reported
@EAHelp @EAFIFADirect Can you please fix the formation bug on Pro Clubs, its really annoying. You can't change the formation before a match...
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Kalem Booth
(@booth_kalem) reported
@EAHelp with the icon swaps, I for some reason dont have the one league and one nation options on my friendlies? Can you suggest what the problem could be?
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Name cannot be blank but your heart can. ✌️
(@_fahrihusaini) reported
@EAHelp Im not angry with you dear Ea customer service, you did nothing wrong. But whoever do this inside that goddamn office, im gonna said HE/SHE IS THE MOST STUPIDEST PERSON I EVER MEET. Even my friends got surprised when i told this to them, they said how could you got banned?
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mmaNdabs
(@mmaNdabs) reported
@Respawn @EAHelp why does apex keep lagging me out and turning everything invisible?!?!?!
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Thanos P.
(@thpapatheologis) reported
@EAHelp @devb21 I Want to download portuguese commentary DLC it says WAITING FOR INSTALLATION and when I press X it says game not found sending me towards FIFA 21 in the PlayStation Store. What's the issue?
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L⚒
(@LucaHughes4) reported
Keep getting kicked from the servers everytime someone forfeits, anyone know how to fix it? @EAHelp
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Jeremy Shaheen
(@JeremyAShaheen) reported
@EAHelp hey trying to play a friend on madden 21. When i go to try and invite him it says i have 0 friends so I’m not able to invite. How do i fix this? Thx
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Max Faymonville
(@famy1990) reported
@IchbinsHoudini @EAHelp @EAFIFADirect Please fix the bug😭😭😭
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Mckenzie
(@MckenzieBARCA) reported
@jfids19 @EAHelp How did u fix as it's happening to me now
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Conan Barbosa
(@ConanBarbosa) reported
@EAHelp @devb21 I'm having the same issue with my PS4 Madden 21. Cannot begin franchise mode without the game crashing & botting me out, followed by that error code. Need help please.
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Name cannot be blank but your heart can. ✌️
(@_fahrihusaini) reported
@EAHelp Because of his/her stupid decision i have to cancel my plan to play apex this week, congratulations to adding another problem in my life even i never wanted it. YOU PLAY WITH FIRE, NOW YOU'LL GET BURN. YOU CAUGHT WHAT YOU THOUGHT AS THIEF, BUT THE REAL THIEF STILL WALKING ARROUND
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OJ_MCFC
(@OjMcfc) reported
It’s genuinely sickening the amount of times in a singe game of Fifa I concede to kick off glitch @EASPORTSFIFA @EAHelp please fix it it’s honestly not that hard to fix!
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Aadil
(@Aadil29159200) reported
@EAHelp Please fix the infinite loading screen on apex legends
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Hoesay
(@HoesayNYC) reported
@Respawn @EAHelp Please fix the title screen issue!!! I haven’t been able to play season 8 at all. Thanks. PSN is @hoesaynyc
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Ttv-itryaquaaa
(@itryaquaaa) reported
@EAHelp @EASPORTSFIFA can someone please tell me what’s going on with my account I’ve been waiting for over a week to get a response back from the terms of service team because I’ve been permanently market banned unfairly help ASAP
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Spursareshit12
(@HenrySherlock2) reported
@EAHelp I'm doing icon swaps, and after every game I am being kicked out, It says there has been an error and I am being returned to the fut menu.
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Patrick Prinsen
(@PatrickPrinsen) reported
@EAHelp I still can’t login into my Fifa account, I already have this problem since wednesday…. When is this going to be fixed? I miss the goodiebag, marquee matchups, icon swaps and the weekend league… Please fix that I can login into my account again!
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Arman🇧🇩🎪
(@arman_a_m) reported
@EAHelp Hi sorry for delayed respons but I always get disconnected from EA servers while trying to connect to Fut. And for the limited time I get access to FUT it kicks me out for connectivity issues with EA servers.
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Liam
(@Liam68943327) reported
@EAHelp fix my ******* gameplay and tell them direct communications clowns not to block customers because we complain about our **** service!!!!!
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Łukasz Wielgosz
(@lukaszwielgosz) reported
@EAHelp Is possible that will be some fix or patch to solve problems DirectX Error DirectX function "Dx11Renderer::tryMap"... in Mass Effect Andromeda? EA Support in my country couldn't help. It's global problem. Why I can't play for a game?
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しとね
(@shitone_tos) reported
@SalixTheCat @EAHelp Thank you SalixCat! I have already send an e-mail about this issue to EA support of Japan. Now I’m waiting for the answer...I hope I can play TSM as usual again...😢