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eToro

eToro Outage Map

The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

eToro users affected:

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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Township of Evan, KS 1
Cannes, Provence-Alpes-Côte d'Azur 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

eToro Issues Reports

Latest outage, problems and issue reports in social media:

  • TommoSutts
    TommoSutts (@TommoSutts) reported

    @eToro Has by far the worst customer service I think Ive ever dealt with. Complete all your security checks and 48h later they lock you out of your account requesting the same security checks. Try and speak to someone and you get an AI. Finally get a person and they offer 0 help.

  • Andy_Ross1962
    Andy (@Andy_Ross1962) reported

    @eToro They all look bored as ****.

  • AlanKeating6
    Alan Keating 🇬🇧🇮🇪🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇸 (@AlanKeating6) reported

    Why is it with exchanges when you want to transfer crypto, all of a sudden there are issues which take weeks to sort out then after that all of a sudden you need verification completed- shouldn't this of been done before money put into your exchange, before you buy crypto @eToro

  • TechGsl
    GSL Tech (@TechGsl) reported

    @eToro @yoniassia Has eToro been hacked? Why can’t I access my account and why is noone responding from Customer Support?

  • calx_cellar
    Yeka (@calx_cellar) reported

    @eToro i've got a simple spreadsheet that might help, i can send it your way if you want

  • TommoSutts
    TommoSutts (@TommoSutts) reported

    @eToroTeam Customer services have been 0 help. I will be consulting my legal team and closing my etoro account as soon as possible.

  • JMO_96
    Josh (@JMO_96) reported

    @Everton @eToro You are so, so, soooo bad

  • TommoSutts
    TommoSutts (@TommoSutts) reported

    @eToroTeam I am already dealing with customer services, they have refused to accept my passport as proof of ID and now want selfies etc. I have already done this. I will consult my legal team and be closing my account with etoro as soon as I am able. DO NOT use @eToro folks.

  • HvandenBoomen
    Hans van den Boomen (@HvandenBoomen) reported

    @eToro I created a ticket with support. All info is listed there. Case: 11602887

  • donna_bich
    Donna AM B (@donna_bich) reported

    @eToro Thanks but we have been going back and forward with your support team for two weeks - no one seems to want to help! The service is honestly terrible

  • Malcolmrnfg
    Malcolm (@Malcolmrnfg) reported

    @eToro They offered but was turned down, now he want help to get him out of a predicament that he thought at first was a win win war now it is an embarrassment.

  • sirkanda
    Alejandro Santacreu (@sirkanda) reported

    @eToro for several days the app has been unusable. After reinstalling, the SMS OTP auto-fills, yet the Continue button remains disabled until the code expires. Being unable to access or manage my portfolio is unacceptable for a trading platform. Please fix this.

  • remvi555
    remvi5 (@remvi555) reported

    @eToro Yeah you did, and still bot working.. This is not the first time Etoro is not working during the dip... You are going to lose a lot of customers

  • FrankCastle1690
    FrankCastlePunisher (@FrankCastle1690) reported

    @eToroTeam I can’t withdraw or deposit. How do I do a ticket? The AI chat didn’t help me

  • Badreldin661230
    Badreldin (@Badreldin661230) reported

    @eToroTeam Assets taken of my account & customer service advised they need 8 weeks as timeframe to work on my complaint. What patience I would show for money stolen from my account and no one in eToro has clue where’s it ? Is this professional!!!????

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