eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Barcelona, Catalunya | 4 |
| Berlin, Land Berlin | 2 |
| Grenoble, Auvergne-Rhône-Alpes | 2 |
| Munich, Bavaria | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Steinfurt, NRW | 1 |
| Zürich, ZH | 1 |
| Marktheidenfeld, Bavaria | 1 |
| Herentals, Flanders | 1 |
| Zug, ZG | 1 |
| Balaguer, Catalunya | 1 |
| Watford, England | 1 |
| Caerphilly, Wales | 1 |
| Arth, SZ | 1 |
| Valencia, Comunitat Valenciana | 1 |
| Santa Cruz de Tenerife, Canary Islands | 1 |
| La Laguna, Canary Islands | 1 |
| Burton upon Trent, England | 1 |
| Birmingham, England | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| San Sebastián de los Reyes, Comunidad de Madrid | 1 |
| Zipaquirá, Departamento de Cundinamarca | 1 |
| Vernon, Normandie | 1 |
| Bad Aibling, Bavaria | 1 |
| Nîmes, Occitanie | 1 |
| Goussainville, Île-de-France | 1 |
| Troyes, ACAL | 1 |
| Amiens, Hauts-de-France | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Grasse, Provence-Alpes-Côte d'Azur | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Soner Celebi
(@SonerCelebi8) reported
@eToro We need better server structure, better support, more stocks and option trading... I am missing a lot of service at eToro.
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ᴍɪᴛᴄʜ ᴄᴜʙᴀɴ
(@mitchcuban1) reported
@eToro the spreads are terrible
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Papadox11
(@papadox11) reported
@kingtutspacs @eToro @stripe I think if that’s the case psth holders will be disappointed when it does not give 100% returns. Cause that would push it to 200B. Bad for the moon boys but a good opportunity for long term investors
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Coya Trader
(@CoyaTrader) reported
@eToroService @eToro so disappointed with you customer report, I´ve asked compensation because of YOUR technical difficulties experienced on Feb. 23rd but you dismissed that alleging "we had a lot of new users, so the platform crashed, we are sorry, case resolved" UNACCEPTABLE
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Nigel Spencer
(@NigelSpencer13) reported
@eToroService I have posted the emails that were sent and received for the last phone call. They are on the customer service feed. I can put them on here if you wish.
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rattlesnakey
(@rattlesnakey2) reported
@BornInvestor @eToro Actually 10ish bn is not bad, i know robinhood was doing 8bn ish in last seed round which they even rejected as first right of refusal.
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Rebecca Burton
(@beccaburton8) reported
@eToro hi. I am struggling to close one of my trades. Could someone help please.
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AargonDragon
(@AargonDragon) reported
@eToroService The login link has been unavailable on and off since afternoon today...Is there a problem?
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Nowhere
(@Nowhere18900420) reported
@TheStreet @eToro a terrible at clearing your Bank deposits for trading. They took 23 days to 'approve' my deposit. APPROVE A FRICKEN DEPOSIT. I provided the same details as 7 other deposits. I had to harass them they made contradictory excuses. They still screw u around
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DMC
(@AssetReset) reported
**** investors are probably scratching their collective heads at $FTCV smallish pop, given that they're merging with a co like @eToro with $600M rev & triple digits rev growth in 2020. Two issues - valuation is 2X what was reported in Dec & the low % ownership for the small ****.
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Λ l
(@ALJVD1) reported
@eToroService Yea yea relax after a month they got back to me blaming me for the problem. Keep this going 👏🏼
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Bluedog
(@jerseybluedog) reported
@eToroUS I just had a feeling that this company @eToro was going to have issues as soon as I heard on CNBC competition to Robinhood. It was too late, I already signed up. I want nothing to do with Robinhood or any company that is "like" Robinhood!!
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TronTrx
(@TronixTrx) reported
@eToroService Do I think customer service responds so quickly, or only in critical situations? 🤔
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TronTrx
(@TronixTrx) reported
@KennethKraft10 @eToro @binance Not forgetting the very poor customer service 👎
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Ken
(@KennethKraft10) reported
@TronixTrx @eToro @binance Please elaborate. Been with eToro since 2019, no issues whatsoever. You referring to fees?