eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
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Withdrawals
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Zaragoza, Aragon | 4 |
| Venelles, Provence-Alpes-Côte d'Azur | 1 |
| Köln, NRW | 1 |
| Hettenshausen, Bavaria | 1 |
| Munich, Bavaria | 1 |
| West Liberty, KY | 1 |
| San Rafael, Castilla y León | 1 |
| Barrow in Furness, England | 1 |
| Rennes, Bretagne | 1 |
| Bonn, NRW | 1 |
| Ejea de los Caballeros, Aragon | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Hamed Afridi
(@Hamed_Afridi) reported
@eToroService @eToro Do you realize the stress investors are going thru. This is sheer nonsense. When are we expecting the service to be back up?
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Ignacio
(@Portus27) reported
@eToroService @eToro Are you guys for real! Five hours the platform down...losing money and a huge oportunity cost! You guys are gonna have to pay a big compensation to all users around here. #etorodown
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BDD
(@TheBDDRocket) reported
@eToroService This is nothing short of a disgrace. You need to replace your Major Incident Manager immediately and the team around that employee. 5 hours downtime is shocking. No one is bothered about the offline sell tool, we want to take advantage of the sales!
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Will Gregor
(@will_gregor) reported
@eToroService Will you be compensating users for their losses today? Absolutely pathetic service and will rightly deserve lawsuits
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Music to my ears
(@sophocha) reported
@eToroService @thisLUCI no sh*t Sherlock! fix it!
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🐯
(@karlvani) reported
@eToroService @eToro Making me lose money... again! Fix your **** so I can get ******** out of this platform for good
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SamKennedySatchwell
(@SamKennedySatc1) reported
@eToroService what is going on here this service is an absolute joke stop messing with peoples money!!!!
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Veletia Johnson
(@VeletiaJ) reported
@eToroService @eToro Today was probably your worst day etoro. I know that close the platform when the market moves alot.. normally only for an hour or two you keep us the small players away. But today you went all out and closed the platform for 5 hours. That's impressive. It is so ridiculous
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Amro
(@Amro_Alzeiq) reported
@eToro do you guys planning on fixing your servers any time today? It has been down since market open
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SlyTheSly
(@_SlyTheSly_) reported
@eToroService Wow, 5 hours down and still going. This is absolutely shameful. I was planning on investing thousand of euros, i will reconsider. If you make operations impossible when the markets go +10 or -10, is it worth it?...
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EIIIOIIIB
(@eiiioiiib) reported
@eToro You are worst broker. i hope you go bankrupt.
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Mary
(@m_rochecleary) reported
@yoniassia what’s the eta on a fix for the platform? Thousands of us extremely worried about this down time #etorodown @eToro @eToroService
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Veletia Johnson
(@VeletiaJ) reported
@eToroService @eToro I'm hoping that this time you keep the platform offline for a week a month.. until all leveraged account goes to zero. I'm pretty sure this is a world record.. 5 hours offline. Luckily for service is for free
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Jonathan Niemann
(@jniemann1) reported
@eToroService @eToro no but i have wondered why your spreads are so high and your platform is so unstable...
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Raphael P.
(@PancakeRaph) reported
@eToroService 5 freaking hours later, where are we at? Still down! @TheFCA @CySEC_official
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