eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Antalya, Antalya | 1 |
| Township of Evan, KS | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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eToro Builders (@eToroBuilders) reported@Herukos_ @eToro Public API for portfolio + FMP for market data is the right call. Question: are you caching portfolio snapshots or pulling fresh on every analysis? And have you hit rate limits yet on the eToro endpoints? Those two issues usually kill hybrid API projects first.
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Georgie (@LoneGeorgie) reported@Everton @eToro **** SAKE COME ON EVERTON
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JC (@JCPAFC01) reported@Everton @eToro **** off bunch of letdowns
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Abhinash Kumar Singh (@KumarAVNash1) reported@eToroTeam I have been affected by this issue. I have been trying to solve the issue. Also sending an enquiry produces a very trivial response such as "check your password". When I clearly describe that I could not log in either in Android or web and username and password are correct.
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XRP RICAN 🇵🇷🇺🇸 (@RicanXrp) reported@eToro my experience with etoro has been disappointing I opened an account with etoro with an offer that was given to me by coin market cap for $20, I waited and nothing so I text support and they told me they were reviewing , 1 week later I text again and they told me I'm ineligible for any rewards. The pic was the offer... I truly am sad with their customer service I would not recommend them.
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Xinvestor 🏴☠️ (@Xinvestor_1) reported@eToro Over 10 days waiting for eToro to enable withdrawals. My funds remain blocked with no explanation or solution.
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Kateryna K🇺🇦 (@Katja_ket) reported@eToroTeam Are you even aware of the technical issues on your website and the chaos it’s causing right now? Have you completely lost your minds?
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NASDAQ 7/24 (@PubNasdaq) reported@eToro My girlfriend has an account on eToro, and her account manager is currently Rebecca Ruimy. However, we have not been able to receive any response from her for several days. This lack of communication is becoming very frustrating as no support or follow-up is being provided. If this issue cannot be handled by the assigned account manager, please assign her a different account manager as soon as possible. We would appreciate urgent assistance, as this situation is affecting her account experience. Thank you.
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Steve (@stevehunt7070) reported@eToro But you can’t trade on a 1 minute ticker , so don’t expect to. Good for the long term though and it’s 1000% better than Coinbase . Or kraken, which have huge fees to buy in. About 5% on those 2 before you start. EToro has best fees but a ****** customer service in the Australia branch, which is the norm here in Australian banking.
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eToro Builders (@eToroBuilders) reported@Herukos_ @eToro smart setup. 12h portfolio sig + 15min TTL is the right approach when webhooks aren't available yet. if you hit any edge cases with stale data or want to pressure test the concurrency model, reach out. this is exactly the kind of technical work we want to support.
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sagetega.eth (@Sage_Tega) reported@0xNairolf good UX/UI Simple onboarding Stonks ownership/trading Finding the best moat to solve the cold start problem, because your competition is not even Robinhood; it's @eToro with 35 million users. Maybe I'm onto something.
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Ozlem Ucar (@OzlemDubai) reported@eToroTeam What is wrong with etoro? they are not sending my money and i can't open a ticket even. What kind of service is this? I did not receive my last 2 withdrawals and nobody is there to assist
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orwellvalley (@orwellvalley) reported@eToro Your TV advert is some really bad AI though...
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**** (@St30221Richland) reported@eToro This is my account…I can’t dm you on here although I’m following you and it seems I’m losing large sums of money due to it…I’m not sure why these problems came on slowly but surely but I went from being able to put in multiple transactions by tapping the transaction button more than once…Now I get one at a time… The blockchain allows for up to 12 transactions at a time…I’m a lender and I pay for this service and I’m heavily invested in Etoro…
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Schneider Cooper (@SchneiderCoop) reported@eToroTeam @BruhMake3176 @eToroUS Thank you for the response. Hopefully Laura | Customer Experience Analyst Team Lead | eToro USA LLC; can help. Doesnt look good tho. She thinks the issue is with my stocks being under the options tab of the wallet. That was done by you guys back in april
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