eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Manchester, England | 2 |
| Besançon, Bourgogne-Franche-Comté | 1 |
| Tarare, Auvergne-Rhône-Alpes | 1 |
| College Park, MD | 1 |
| Taunton, England | 1 |
| Bacoor, Calabarzon | 1 |
| Dresden, Saxony | 1 |
| Adelaide, SA | 1 |
| Reading, England | 1 |
| Kuala Lumpur, KUL | 1 |
| Maintal, Hesse | 1 |
| Nice, Provence-Alpes-Côte d'Azur | 1 |
| Paris, Île-de-France | 1 |
| Duisburg, NRW | 1 |
| Newport, England | 1 |
| Leeds, England | 1 |
| Bastia, Corsica | 1 |
| Haywards Heath, England | 1 |
| Melbourne, VIC | 1 |
| Schwäbisch Gmünd, Baden-Württemberg | 1 |
| London, England | 1 |
| Cardiff, Wales | 1 |
| Halle (Saale), Saxony-Anhalt | 1 |
| Mansfield, England | 1 |
| Toulouse, Occitanie | 1 |
| Hamburg, HH | 2 |
| Chelmsford, England | 1 |
| Mössingen, Baden-Württemberg | 1 |
| Leipzig, Saxony | 1 |
| Friesoythe, Lower Saxony | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Mai As (@MRafto) reported@Wendy8544417517 @eToroTeam The solution is to not trade in high volatility periods. It is always mentioned in this platforms that most of the users are losing money from trading. Guess what those people are doing and how you differ.
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AsK40 (@a_ask84) reported@eToroTeam Yep, read that before. Apologies won't help with losses tbh. Paying enough fees to expect high-end professional!!! operations. I'm actively managing my positions - so very curious to learn how/if you compensate in such cases ... *still shaking my head ...
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Martin U (@MrMartinU) reported@eToro have no ability to connect you to humans to resolve and urgent issue despite their chatbot saying they will connect! They also can’t sell stocks promptly and cancel orders #thieves #fraud
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Wilmer Arteaga (@killerwilmer) reported@eToro @eToro my withdrawals are blocked and support keeps closing my tickets without solving anything. I need urgent help accessing my funds.
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Mr. Cold (@Javier_Cold_) reported@eToroTeam 13 days investigating and reviewing a bank statement...excessive like eToro requests. When asked for a timeframe, no answer. @eToro is in breach of clause 26.5 and 14.10, and people deserve to know how bad and slow is your customer service team.
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Rod Kimble (@AmosUndies) reported@Everton @eToro Terrible from Pickford.
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RG | Tyberious (@Tyberious) reported@eToro Why am I getting emails from you saying that I registered an account and why cant I contact your support without an account???
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Jinkz (@Jinkzwashere) reported@VikingSpurs @CPFC @eToro I’m confused, will have to put it down as glory hunter response.
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JA&B (@belikejustin) reported@eToroTeam are you down? Can't use web or app.
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Jamie🏴 (@jamiedmackie) reported@eToro is there some kind of issue with the platform today where I cannot cancel live orders
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EOSE$50B/MSTR$1T🔋🅰️🟠 (@TeslaJLP) reported@eToroTeam I got a generic reply saying due to price gaps or volatility then the ticket was closed. Neither of those are issues with Metaplanet and trading has been unavailable for at least a few days
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🤔 (@Archmicro) reported@eToroTeam It seems to be every time you 'improve' your platform. Please, stop trying to fix it, you fail every time 🙏
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Wendy (@Wendy8544417517) reported@eToroTeam I’ve already tested multiple browsers and connections, so this is not an issue on my end
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Mr. Cold (@Javier_Cold_) reported@eToro Day 17 of @eToro "reviewing" my bank statement and confirming if it is my money. @yoniassia, your customer service team refuses to tell me when my funds will be released. Could you please take a look?
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Mārtiņš Krusts 🇱🇻🇺🇦🇮🇱 (@krusts) reportedYou might see some more of video content attached to my posts as finally I found robotized translate solutions of fair quality. It started with motivation🐂campaign by @eToro - test AI and we will refund expenses of your tests. Most of tests failed, but some few changed some of my tasts. I wanted to express gratitude. Fun fact, i forgot to apply for refund in the end, probably ended, but motivation was all I needed.
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