eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:

eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Pasto, Departamento de Nariño | 1 |
Greater Noida, UP | 1 |
Santiago, Región Metropolitana | 1 |
Sydney, NSW | 1 |
Düsseldorf, NRW | 1 |
Zapopan, JAL | 1 |
Reutlingen, Baden-Württemberg Region | 1 |
Zürich, ZH | 1 |
Sofia, Sofia-Grad | 1 |
Heidenheim an der Brenz, Baden-Württemberg Region | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Giuseppe Guglietti (@Giuseppe7891) reported
@eToro I lost a lot of money due to this problem
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Mohannad Gharaibeh (@Ghara1beh) reported from Szigetszentmiklós, Pest megye
@eToroService of course it’s never your problem. It’s always ours. After all the time I spent writing to you my issues, you reply that everything seems fine according to your trashy system
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Sian (@RahimZeeshan) reported
@eToroService My chart is stuck to before 9pm. I can't close on my trade. Etoro keep having issues. Please help.
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Jordan Massey (@JordMassey) reported
@Squawka @eToro He was boss tbf. We were awful but Southampton has some amazing performances in their team tonight
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Andoni (@AndoenRuta) reported
@eToroService @eToro Ok, there we go. After sending yesterday the most detailed and complete report, describing all the open positions affected, timing, exact issues, attached screen shots and videos, ... eToro emails me back this email:
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gumimaco (@gumimaco) reported
@eToroService Can't open a position on BNGO for 30minutes now hope you can resolve the problem shortly
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DJ Earl Dagot (@djEarlDagot) reported
@eToroService Trying to sign up for hours and this is what I see. Traders are unhappy, poor customer service and et al. Not a good sign for me to continue. /Sigh
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Jplay (@JPlay_Gaming) reported
@eToro I still can't buy anything fix this **** already. Everytime I try to buy it says unable to open position.
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gandalf2020 (@gandalf20201) reported
@eToroService @eToro Not resolved here in the UK. Just sent ticket and got reply - 7 days to reply. Absolutely **** customer service. 🤬#etoro
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Andres Silva O. (@andysilvao) reported
@eToroService Really bad and slow service from your side! Two weeks with an open ticket and no solution
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Horace (@ProperMyGander) reported
@AndoenRuta @eToroService Isn't it great when you have a serious issue like this that has obviously had a big effect on your trading, but they refuse to even reply to you? I can see they've responded to plenty of others who have tweeted after you. This company is a joke, avoid them at all costs.
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Carlos Dominguez (@CarlozDom) reported
@eToroService I’m trying to create a new account, but I can’t, I keep getting the error saying something went wrong please try again in a few seconds
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Farrukh Ahmed (@heyfarrukh) reported
@ALJVD1 @eToro Scheduling a crash course on @eToro
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Claudio Fidati (@Tobdiol) reported
@eToroService @eToro Can login now, but can't open any position :/
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Amjad Ali (@amjadal53356181) reported
@eToroService @eToro Cost me thousands opening my BNGO orders late and then when I tried to open new positions Etoro kept on saying “position not opened “. This is my first major issue but like I said cost me thousands of pounds!