eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Zaragoza, Aragon | 2 |
| Köln, NRW | 1 |
| Hettenshausen, Bavaria | 1 |
| Munich, Bavaria | 1 |
| West Liberty, KY | 1 |
| San Rafael, Castilla y León | 1 |
| Barrow in Furness, England | 1 |
| Rennes, Bretagne | 1 |
| Bonn, NRW | 1 |
| Ejea de los Caballeros, Aragon | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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chang yik siong
(@changyik) reported
@eToroTeam @eToro System still not working, can’t close pending trade. Please ensure your system is working fine before bring it online. Really bad experience.
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Uzzie
(@OlHa65745090) reported
@eToroTeam an update - all my positions i have closed through the app provided during "scheduled maintenance" eventually got filled at a price I wanted. it obviously took quite a time to sot out, but Thanks @eToro team for acting promptly.
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Fouad Ballan
(@fballan93) reported
@eToroTeam @hkfama And the difference in value who will handle this ? I did submit a customer service ticket
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Uzzie
(@OlHa65745090) reported
@eToroTeam I used provided tools by @etoro to close my positions and they haven't done it. I have lost on it as the result. This is absolutely pathetic customer service on your part!
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Leonardi marina
(@Leonardimarina2) reported
@eToroTeam you can't do it on Sunday maintenance what a seriously ****** platform
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Lord Henry
(@Orbitcoin) reported
@SarahOnAnIsland @eToroTeam website is back working issue resolved, goodluck sarah
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Syntech - DnB
(@SebSpratt) reported
@GaloisGroupG @eToroTeam Literally same. Luckily I'm only new and have very little invested but still fuming I missed such big growth! I also had TPs not trigger even though they were double the % I set! Now ita down!
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Username
(@cantankeroso) reported
@eToroTeam Still can't close trades or modify SL. No error, no response.
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Ask eToro Team
(@eToroTeam) reported
@JasonWo65279313 @eToro Once the system is online, if you believe your position was affected negatively, open a ticket for customer service including the position ID and they will check this for you. The position ID can be found in the Edit trade pop up or once closed in the history tab.
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costaballena
(@costaballena_) reported
Dear @eToroTeam system was reinstated and my profit of over 400$ is gone. I have the closing request made through your offline system and sent to customer help . Please reinstate my profits ASAP i attached the screenshot of the offline closing request 🚨 @SEC_Enforcement @eToro
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Mct
(@MctVin) reported
@Richg95 @eToroTeam @OlHa65745090 I’m having the same issue. Unable to adjust sl’s and tp’s. Ps I’ll screenshot this for future reference.
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Gman
(@gmpm2021) reported
@eToroTeam @OlHa65745090 @SpeytzT What a joke lost a lot of money thanks for your waste of time offline solution.
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Gunn
(@GMaridal) reported
@eToroTeam Technical issues?? At my Page it says planned maintenance... not good....
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Odd one
(@Jf56809560) reported
@eToroTeam @eToro Worst trading platform ive ever used
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Omair Hassan
(@hkfama) reported
@eToroTeam there is no fix i am unable to log in i am unable to edit any position in offline mode