eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
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Withdrawals
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Zaragoza, Aragon | 4 |
| Hamburg, HH | 2 |
| Kuala Lumpur, KUL | 1 |
| Maintal, Hessen | 1 |
| Nice, Provence-Alpes-Côte d'Azur | 1 |
| Paris, Île-de-France | 1 |
| Duisburg, NRW | 1 |
| Newport, England | 1 |
| Leeds, England | 1 |
| Bastia, Corse | 1 |
| Haywards Heath, England | 1 |
| Melbourne, VIC | 1 |
| Schwäbisch Gmünd, Baden-Württemberg Region | 1 |
| London, England | 1 |
| Cardiff, Wales | 1 |
| Halle (Saale), Saxony-Anhalt | 1 |
| Mansfield, England | 1 |
| Toulouse, Occitanie | 1 |
| Chelmsford, England | 1 |
| Manchester, England | 1 |
| Mössingen, Baden-Württemberg Region | 1 |
| Leipzig, Saxony | 1 |
| Friesoythe, Lower Saxony | 1 |
| Venelles, Provence-Alpes-Côte d'Azur | 1 |
| Köln, NRW | 1 |
| Hettenshausen, Bavaria | 1 |
| Munich, Bavaria | 1 |
| West Liberty, KY | 1 |
| San Rafael, Castilla y León | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Greenberg
(@imunybvtcr1) reported
@eToro **** you and your annoying ads on YouTube. You are polluters, nothing more. If you were providing any decent service you wouldn’t need advertisements
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Irrelon Software
(@irrelon) reported
@eToroService @eToro That is not the truth. The service was inaccessible from 14:30 to 15:17. That is more than a few minutes.
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Pradeep
(@venkatapradeep) reported
@eToroService I had issue at least for an hour!!
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💧🎀ThePerformanceCoach
(@ThePerformanc10) reported
@eToro Your email reply 2 my friend email is unhelpful. Wot operating system? Wot app version? Wot network? Screenshot of message req’d 🙄 Overkill Frustrating He needs help 2 quickly close out 5 profitable trades. What happens if he loses $ while he waits?#poorcustomerservice
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Emily Caswell
(@emicaswell) reported
@eToro signed me out, can’t get back in, need to close a deal. You haven’t sent me a password reset, please can someone help
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Maximón
(@Hagbard23) reported
@ozzyjam @eToroService Im also waiting since about 3 week now to withdraw my money from my verified account. So far no real help from the support of this company. It´s crazy and it starts to smell fishy
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€uro Sonny
(@EuroSonny) reported
@eToro Nice, solved your problems ? Shall we leave ?
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Rafael Perrella
(@rafaelclp) reported
@Rafael53572034 @eToroService @eToro In case of a market crash, some have to lose it all so others don't lose [nearly as much]. We'll be the ones losing it all.
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Paolo
(@iampaoloXD) reported
@eToroService @eToro can't set buy order. what the hell is going on in to your service, it keeps getting worse everyday.
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Ian
(@2ietaxi) reported
@eToroService @eToro Day 17 and counting, I still have not received my money from my withdrawal request. No one has replied to my in app complaint, no one has replied to the countless direct message requests you has sent me.. Absolute joke of a company!
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Bruno Rocha
(@BrunoRo82543946) reported
@eToroService @eToro Today will be the same as yesterday? The server will be down?
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Felipe Toral
(@bollotoral) reported
@eToro @eToroService Hello, could you provide any help with this?
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juan antonio juarez
(@juare_antonio) reported
@eToro History repeats itself statistically March is going to be a bad month for #btc !!!!! danger !!!!
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Maximón
(@Hagbard23) reported
@eToroService I already have a case ID (01791304), but no help from support whatsoever. Next step for me will be consumer protection agency (german local).
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ShrekOverflow
(@ShrekOverflow) reported
Consumer companies should really invest heavily in support 😭. Looking at you @eToro 😢
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