eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
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Withdrawals
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Zaragoza, Aragon | 4 |
| Venelles, Provence-Alpes-Côte d'Azur | 1 |
| Köln, NRW | 1 |
| Hettenshausen, Bavaria | 1 |
| Munich, Bavaria | 1 |
| West Liberty, KY | 1 |
| San Rafael, Castilla y León | 1 |
| Barrow in Furness, England | 1 |
| Rennes, Bretagne | 1 |
| Bonn, NRW | 1 |
| Ejea de los Caballeros, Aragon | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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AndreiN
(@FreakingLibra) reported
@eToroService I have made a complaint with CySec and continuing with other EU agencies . The Offline trader tool is not working , no possiblity to issue a complaint with Etoro since login down
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othmane safi
(@othmanesafi3) reported
@eToroService I try also the offline I can’t access # 12 hours I’m not working and is the best market time ever , so you do it by order
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MobileNetSolution
(@MobileNetSoluti) reported
@eToroService NOT EVEN THE CUSTOMER SERVICE FORM ON THEYR WEBSITE IS WORKING. I'VE TRIED IT TO SEND AN EMAIL TO THEM AND OPEN A TICKET AS GUEST AND EVEN THEIR IT IS STATING PLEASE LOGIN TO SEND. THAT'S ALSO A SOLUTION TO GET RID OF USERS.
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Sabino Sasso
(@SabinoSasso) reported
@eToroService @eToro You have stolen our money , today im going at the italian informatic police for complaint you for theft.
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Josh Levett
(@Joossshhhhyyyyy) reported
@Obytronic @eToroService @eToro You’re an idiot. The platform was DOWN... ALL DAY! Couldn’t even log in
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Mohammed Midhath
(@Midhath93) reported
@eToroService @eToro So finally there was an opportunity for some retail traders to buy some stocks where we could have made some money instead of lose. And eToro decides to stop all the functioning of the site. And popular investors were able to trade freely without any problems ofcourse. Shitoro.
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Andrew Abdel Malik
(@AbdelAndrew) reported
@eToroService @eToro Why i cannot login to offline mode?
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wael
(@waelphoto) reported
@eToroService Need more information about the issue and how long will take
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Meh Pučisnkis
(@stegisk) reported
@eToroService could you give us an update of the issue and the timeline of clering the problem. Also corrective actions would be great to hear, so that we know you know how to avoid this in future.
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Andrew Abdel Malik
(@AbdelAndrew) reported
@TarekAlkaaki @eToroService @eToro All of us will withdraw our money but the problem I cannot even log into this offline platform
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mike
(@michaelzane) reported
@perevalyshek1 @eToro It's looking like there will be a very bad announcement soon. Prepare for the worst.
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Anca Georgescu
(@AncaGeorgescu2) reported
@eToroService even if everyone is furious for technical issues that kept the platform down for more than 14h, i beleive the worst is that there are no updates or a given time frame to sort it out. its not acceptable to have such bad customer service!
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james bufton
(@james_bufton) reported
@eToroService @eToro 5 hours was bad, 10 hours was infuriating i don’t even have words for the fact not one person has been able to get into there accounts for 15 hours... it’s not like this is abit of fun for some people it’s a second income and eToro have there selves to blame when users go 📉
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Wim Meulders
(@WimMeulders) reported
@eToroService Your app is still not working...
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somesoturi
(@somesoturi) reported
@eToroService We get that you're sorry. We can maybe accept that you can't disclose every detail why your service is down But you have to think this from the customers viewpoint. How are you going to ensure us that this doesn't happen again?Because once trust is gone.Well u know
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