eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Barcelona, Catalunya | 4 |
| Berlin, Land Berlin | 2 |
| Grenoble, Auvergne-Rhône-Alpes | 2 |
| Munich, Bavaria | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Steinfurt, NRW | 1 |
| Zürich, ZH | 1 |
| Marktheidenfeld, Bavaria | 1 |
| Herentals, Flanders | 1 |
| Zug, ZG | 1 |
| Balaguer, Catalunya | 1 |
| Watford, England | 1 |
| Caerphilly, Wales | 1 |
| Arth, SZ | 1 |
| Valencia, Comunitat Valenciana | 1 |
| Santa Cruz de Tenerife, Canary Islands | 1 |
| La Laguna, Canary Islands | 1 |
| Burton upon Trent, England | 1 |
| Birmingham, England | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| San Sebastián de los Reyes, Comunidad de Madrid | 1 |
| Zipaquirá, Departamento de Cundinamarca | 1 |
| Vernon, Normandie | 1 |
| Bad Aibling, Bavaria | 1 |
| Nîmes, Occitanie | 1 |
| Goussainville, Île-de-France | 1 |
| Troyes, ACAL | 1 |
| Amiens, Hauts-de-France | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Grasse, Provence-Alpes-Côte d'Azur | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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e_lm_70
(@elm701) reported
@eToroService What is the plan for get back alive eToro trading ? Even eToro wallet is not working ? #etorodown #etorodisaster #etoroshame
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Sabino Sasso
(@SabinoSasso) reported
@eToroService @eToro You have stolen our money , today im going at the italian informatic police for complaint you for theft.
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Wim Meulders
(@WimMeulders) reported
@eToroService Your app is still not working...
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mai suratos
(@maisuratos1) reported
@eToroService Still not working or only my account??
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MR PRESIDENŦ
(@umzimalik) reported
@eToroService @eToro you win big and do nothing to have better customer experience... God damnit! You always ask patience and understanding, but you don't care about our losses because of your platform!
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mike
(@michaelzane) reported
@perevalyshek1 @eToro It's looking like there will be a very bad announcement soon. Prepare for the worst.
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Luissandro Del Gobbo
(@LuissandroDelGo) reported
@eToroService Down for 10 hours now. That’s unacceptable.
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AndreiN
(@FreakingLibra) reported
@eToroService I have made a complaint with CySec and continuing with other EU agencies . The Offline trader tool is not working , no possiblity to issue a complaint with Etoro since login down
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Mohammad Alkaddoumi
(@MoeAlkaddoumi) reported
@eToroService Still down?
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Andrew Abdel Malik
(@AbdelAndrew) reported
@TarekAlkaaki @eToroService @eToro All of us will withdraw our money but the problem I cannot even log into this offline platform
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othmane safi
(@othmanesafi3) reported
@eToroService I try also the offline I can’t access # 12 hours I’m not working and is the best market time ever , so you do it by order
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Andy
(@andyrlake) reported
@eToroService the worst part is not knowing how long or what situation we’re in! Give people some kind of answer, lead time, anything to put us at ease rather than radio silence for 9 hours.
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Mous
(@MustafaZiny) reported
I’m filing a complaint with the SEC, as well as contacting my senator. You people shouldn’t be allowed to operate in the US. @eToroService @eToro
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Andrew Abdel Malik
(@AbdelAndrew) reported
@eToroService @eToro Why i cannot login to offline mode?
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ILIYAN YORDANOV
(@IliyanYYordanov) reported
@LHeightonGinns not even a month after the #GME saga @eToro down three more times. This time 13 hours they can't resolve the issue, and we dont have access to our money. No transparency from @eToroService. This is unacceptable. #etorodown