eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
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Withdrawals
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Zaragoza, Aragon | 4 |
| Hamburg, HH | 2 |
| Kuala Lumpur, KUL | 1 |
| Maintal, Hessen | 1 |
| Nice, Provence-Alpes-Côte d'Azur | 1 |
| Paris, Île-de-France | 1 |
| Duisburg, NRW | 1 |
| Newport, England | 1 |
| Leeds, England | 1 |
| Bastia, Corse | 1 |
| Haywards Heath, England | 1 |
| Melbourne, VIC | 1 |
| Schwäbisch Gmünd, Baden-Württemberg Region | 1 |
| London, England | 1 |
| Cardiff, Wales | 1 |
| Halle (Saale), Saxony-Anhalt | 1 |
| Mansfield, England | 1 |
| Toulouse, Occitanie | 1 |
| Chelmsford, England | 1 |
| Manchester, England | 1 |
| Mössingen, Baden-Württemberg Region | 1 |
| Leipzig, Saxony | 1 |
| Friesoythe, Lower Saxony | 1 |
| Venelles, Provence-Alpes-Côte d'Azur | 1 |
| Köln, NRW | 1 |
| Hettenshausen, Bavaria | 1 |
| Munich, Bavaria | 1 |
| West Liberty, KY | 1 |
| San Rafael, Castilla y León | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Becky Dale
(@BeckyCDale) reported
@eToroTeam Please help me get my account verified, I’ve been waiting well over a week. Just waiting on POA to be verified. I sent a DM.
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Jason Ryan
(@jasonryan57) reported
@daveomcgee @eToro That's a terrible system, I'll think twice before using etoro in the future if that's how they operate.
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Chandu
(@Chandu58517047) reported
@eToroTeam YOU CHEATERS....YOU ESCALATING AND ESCALATING FOR THE LAST 50 DAYS..YOU ARE THIEVES WHO ARE HOLDING MY MONEY FOR REASON AT ALL...WHEN A WITHDRAWL IS DONE YOI SHOULD SENT THE MONEY TO THE ACCOUNT....YOU DO NOT HAVE ANY RIGHT TO HOLD THE MONEY..LET ALONE 50 DAYS...WORST EXPERIENCE
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Nick H
(@nmh41) reported
@eToroTeam @eToroTeam I am locked out of my account and can’t reach customer service in any way. Please help me, I’m a newly verified customer who just made my first deposit and trades and I’m very worried about the security of my account and my money!!! Please respond ASAP 🤞 🙏
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Bitfarmer
(@Bitfarmer2) reported
@eToro #FUCKELON mental problems are aggravating, no need to do this pump&dump when you are one of the richest persons in the world
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Diego Martín Carpio
(@carpiolandia) reported
@H98712008 @eToroTeam @eToro They're full of ****, they don't even answer my support tickets anymore. Yes, it's been more than that.
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Miguel
(@1118Miguel) reported
@eToro Can someone help me? I withdrawed some funds from my account but I only got like 1/4 of that money into my bank account
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Miguel
(@1118Miguel) reported
@eToro Can someone help me? I withdrawed some funds from my account but I only got like 1/4 of that money into my bank account
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Upkar
(@upkarchamoli) reported
@eToroTeam @eToro and .. Guess what? received a reply today from your customer service. What an answer .. it was like unbelievable and you have made a joke to the service based industry. With the reply, my patience has shot the ceiling now and I am near to ending up ties using your app.
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The Happysurd
(@TheHappysurd) reported
@eToroTeam Can someone look into this request urggenlty. Case: 02317187 - Regarding your eToro Customer Service case ref:_00D24d2qa._50008482Mcb:ref
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Boaty McBoatface 🌟
(@NotaRealBoat) reported
@eToroTeam Hi, When I try to open a ticket it also says error and that username or password are incorrect. This is obviously an error and the same username and password is used to log in and saved to the phone, the phone automatically inputs these.
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ABDULRAHMAN KHALIFA
(@Abd__) reported
@KhelilKamel16 @ItsKennyatta @eToro I have never face any problems with withdraw, make sure your account is verified and you use the same bank account that you use when you deposit, I will recommend you to use wire transfer as method to withdraw your money it may take up to 14 days. Don’t forget to update your docs
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Upkar
(@upkarchamoli) reported
@eToroTeam @eToro @yoniassia Dear Mr. Assia, after 10 days, and continuous reminding your team about my request, I received a reply from your customer service team. Alas! it is the same answer which was told to me on the first day. whatever your customer base is .. but it will be minus 1 ..
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Chandu
(@Chandu58517047) reported
@eToroTeam You are sending me mails and sending me tweets for 50 days.....End result is zero...you are saying my "funds are safe ''.I dont want my funds safe with you....I WANT MY FUNDS WITH ME..."NOT SAFE WITH YOU "...this looks really bad....bcoz its been 50 days....really bad
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Diego Martín Carpio
(@carpiolandia) reported
@eToroTeam @yoniassia Spamming you? U see what am talking about people? This is how they treat people who want their money back. No, my problem has not been resolved and you gonna have to explain every word you use here in court.
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