eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
Check Current Status
Withdrawals
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Zaragoza, Aragon | 4 |
| Hamburg, HH | 2 |
| Kuala Lumpur, KUL | 1 |
| Maintal, Hessen | 1 |
| Nice, Provence-Alpes-Côte d'Azur | 1 |
| Paris, Île-de-France | 1 |
| Duisburg, NRW | 1 |
| Newport, England | 1 |
| Leeds, England | 1 |
| Bastia, Corse | 1 |
| Haywards Heath, England | 1 |
| Melbourne, VIC | 1 |
| Schwäbisch Gmünd, Baden-Württemberg Region | 1 |
| London, England | 1 |
| Cardiff, Wales | 1 |
| Halle (Saale), Saxony-Anhalt | 1 |
| Mansfield, England | 1 |
| Toulouse, Occitanie | 1 |
| Chelmsford, England | 1 |
| Manchester, England | 1 |
| Mössingen, Baden-Württemberg Region | 1 |
| Leipzig, Saxony | 1 |
| Friesoythe, Lower Saxony | 1 |
| Venelles, Provence-Alpes-Côte d'Azur | 1 |
| Köln, NRW | 1 |
| Hettenshausen, Bavaria | 1 |
| Munich, Bavaria | 1 |
| West Liberty, KY | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
-
eToroService
(@eToroService) reported
@weeeeya @eToro We experienced intermittent login issues for a few minutes and it has since been resolved. Please refresh and try again. Thanks
-
Martin
(@MartyVideo) reported
@eToroService @seyemann Please tell us customers why the problem arose and why it won't happen again
-
Jam Black
(@ozzyjam) reported
@eToroService Your customers service is laughable
-
Athoub Al Sabah
(@AthoubSabah) reported
@eToroService I have a case that is not solved with you for over three weeks now .. Customer Service case ref:_00D24d2qa._500083zUat1:ref I am waiting for your reply about it
-
Luqman Babalola
(@LuqmanBabalola1) reported
@eToroService Why etoro don't support Africa countries to use the platform? Am not happy at all.
-
Rawed Yar
(@RawedYar) reported
@TargPatience @eToroService @eToro I don’t think they have issues, I think it’s part of their plan
-
tom tom
(@tomtom02388930) reported
@eToroService hi not able to sell my bitcoin can you help only allowing me to buy more please help
-
Ian
(@2ietaxi) reported
@eToroService @eToro Day 17 and counting, I still have not received my money from my withdrawal request. No one has replied to my in app complaint, no one has replied to the countless direct message requests you has sent me.. Absolute joke of a company!
-
PaRaSiTCoFF33
(@ChrisK57667048) reported
@eToroService @Muhammediceland So many issues every day.But only if the Markets open Everyday the same? And you are not in the Condition to fix it? You made500Mio$ and can fix Server Problems? Or is that on purpose;)And you let only the big investors act,while the small ones are not allowed to make any profits
-
EIIIOIIIB
(@eiiioiiib) reported
@KikaAngelic @eToroService @eToro I feel your pain. I lost 6k last week due to the exact same issue. Why dont they prepare for this? its like every week. I mean once and twice you can forgive...but every week?
-
eToroService
(@eToroService) reported
@dlcwj1999 @eToro We experienced intermittent login issues for a few minutes and it has since been resolved. Please refresh and try again. Thanks
-
MT
(@mtijani_) reported
@eToroService I have over $500,000 locked in crypto assets. They are locked in the withdrawal process, I can’t trade or sell them. This is very disappointing as I can lose a lot of money. It has been 11 days now since they’ve been locked. This is a major issue. Ticket 01781318
-
eToroService
(@eToroService) reported
@irrelon @eToro We experienced intermittent login issues for a few minutes and it has since been resolved. Please refresh and try again. Thanks
-
Pradeep
(@venkatapradeep) reported
@eToroService I had issue at least for an hour!!
-
eToroService
(@eToroService) reported
@iampaoloXD @eToro The issue is resolved now. Apologies for the trouble. Have a nice day
Check Current Status