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eToro

eToro Outage Map

The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

eToro users affected:

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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hamburg, HH 3
Budapest, Budapest 1
Manchester, England 2
Besançon, Bourgogne-Franche-Comté 1
Tarare, Auvergne-Rhône-Alpes 1
College Park, MD 1
Taunton, England 1
Bacoor, Calabarzon 1
Dresden, Saxony 1
Adelaide, SA 1
Reading, England 1
Kuala Lumpur, KUL 1
Maintal, Hesse 1
Nice, Provence-Alpes-Côte d'Azur 1
Paris, Île-de-France 1
Duisburg, NRW 1
Newport, England 1
Leeds, England 1
Bastia, Corsica 1
Haywards Heath, England 1
Melbourne, VIC 1
Schwäbisch Gmünd, Baden-Württemberg 1
London, England 1
Cardiff, Wales 1
Halle (Saale), Saxony-Anhalt 1
Mansfield, England 1
Toulouse, Occitanie 1
Chelmsford, England 1
Mössingen, Baden-Württemberg 1
Leipzig, Saxony 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

eToro Issues Reports

Latest outage, problems and issue reports in social media:

  • dancatroc
    Dan (@dancatroc) reported

    @eToro My wife was sim hacked and lost access to her account. She opened a ticket 4 days ago and is still getting messages saying her money is being transferred into crypto. This is outrageous. Funds are not safe on this platform and customer services are non existent.

  • insiderknowldge
    DJB (@insiderknowldge) reported

    @eToroTeam @eToroTeam why are you selectively replying to tweets and ignoring a very valid request I have made via dm as a result of your service going down?

  • killerwilmer
    Wilmer Arteaga (@killerwilmer) reported

    @eToro @eToro my withdrawals are blocked and support keeps closing my tickets without solving anything. I need urgent help accessing my funds.

  • Wendy8544417517
    Wendy (@Wendy8544417517) reported

    @eToroTeam I’ve already tested multiple browsers and connections, so this is not an issue on my end

  • rafaeltavarez88
    Rafael Tavarez (@rafaeltavarez88) reported

    Hello, @eToro I urgently need help. My verified account is restricted from depositing, and I have funds I need to manage. Support hasn’t resolved this. Please escalate this to a human agent.

  • rachna_784
    Rachna Sheth (@rachna_784) reported

    @eToroTeam my account is blocked, and i am not able to login or even get a password reset email. How can i get it unblocked ?

  • Archmicro
    🤔 (@Archmicro) reported

    @eToroTeam It seems to be every time you 'improve' your platform. Please, stop trying to fix it, you fail every time 🙏

  • RSeso2
    Robert Seso (@RSeso2) reported

    @eToro please fix the iPad App, it no longer shows the account balance on the home page in the portrait view.

  • a_ask84
    AsK40 (@a_ask84) reported

    @eToroTeam Yep, read that before. Apologies won't help with losses tbh. Paying enough fees to expect high-end professional!!! operations. I'm actively managing my positions - so very curious to learn how/if you compensate in such cases ... *still shaking my head ...

  • makofinanzas
    mako (@makofinanzas) reported

    @eToroTeam I've been waiting for days for a response from the platform's support team. I invited a friend, and they followed all the steps exactly as described in the promotion, but for some reason, it never showed up as pending in the app. I don't understand what happened

  • Siniste21098626
    Constella Cons Bout de boulle de pétanque (@Siniste21098626) reported

    @eToroTeam Can we hope for a small commercial gesture after that ? Brent lost 4 $ while service are offline. This is profit going away...

  • KUNGFLUTARIFFS_
    KUNG FLU TARIFF$ (@KUNGFLUTARIFFS_) reported

    @MarioNawfal jewish israeli broker @eToro is down, much like the Fake State of israel and its atavistic and congenitaly ****** population. TYFYATTM - KFT

  • Michaelberridg3
    Michael berridge (@Michaelberridg3) reported

    @eToroTeam Why is my account now restricted? It this part of the error? Everything was verified and cleared 3/13

  • Javier_Cold_
    Mr. Cold (@Javier_Cold_) reported

    @eToro 27 days with my money held by @eToro, ignoring their own T&Cs as they did not communicate it to me. And 23 days to review my bank statement and confirm it is MY money. Why is eToro so incompetent? Why does your customer service sucks? Why don't you follow your own T&Cs?

  • Michaelberridg3
    Michael berridge (@Michaelberridg3) reported

    @eToroTeam Just did please fix I have already gone through the process

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