eToro

eToro Outage Map

The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

eToro users affected:

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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Zaragoza, Aragon 4
Hamburg, HH 2
Reading, England 1
Kuala Lumpur, KUL 1
Maintal, Hessen 1
Nice, Provence-Alpes-Côte d'Azur 1
Paris, Île-de-France 1
Duisburg, NRW 1
Newport, England 1
Leeds, England 1
Bastia, Corse 1
Haywards Heath, England 1
Melbourne, VIC 1
Schwäbisch Gmünd, Baden-Württemberg Region 1
London, England 1
Cardiff, Wales 1
Halle (Saale), Saxony-Anhalt 1
Mansfield, England 1
Toulouse, Occitanie 1
Chelmsford, England 1
Manchester, England 1
Mössingen, Baden-Württemberg Region 1
Leipzig, Saxony 1
Friesoythe, Lower Saxony 1
Venelles, Provence-Alpes-Côte d'Azur 1
Köln, NRW 1
Hettenshausen, Bavaria 1
Munich, Bavaria 1
West Liberty, KY 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

eToro Issues Reports

Latest outage, problems and issue reports in social media:

  • mico130384 Chris McCulloch (@mico130384) reported

    @eToroService @eToro Can we have an explination at least of whst happened yesterday? Why were your services down for a whole day of trading? I think you owe everyone an answer at the very least. Thank you

  • 2ers Tony Crosse (@2ers) reported

    @eToroService @eToro So what way the issue? Trying to grow too fast too quickly? After such a lengthy closure are there now proper measures in place to ensure the increasingly frequent disruptions are now at an end? I believe as soon as there's any volatility it will fold again. I have no trust left.

  • JackMcC71402114 wall street bets (@JackMcC71402114) reported

    @eToroService @eToro this is so stupid

  • EduaPereyra Edu Pereyra (@EduaPereyra) reported

    @eToroService We lost a lost of money but even worst we lost the opportunity to recover from those losses faster buying stocks at almost OFFER or SALE price. So it was not just an incident, YOUR INCIDENT costed us A LOT OF MONEY. eToro is just a game about money. AND I DON'T PLAY WITH MY MONEY

  • reece_parke Reece Parke (@reece_parke) reported

    @Andykst2 @eToroService @eToro Your mistake is relying on just one enhance. Always use multiple exhanges and you’ll never have a problem

  • T_ORiain Treabhar Ó Riain 🇮🇪 🇪🇺 🌍 ☘️ 🇨🇵 (@T_ORiain) reported

    @eToroService Anyone else still unable to log in? Before it said my password was wrong so I changed it (even though i knew it was right) and now its saying error! So problem certainly not fixed for me.

  • moshucrisan Marius Crisan (@moshucrisan) reported

    @knorbi19 @eToroService Centralised exchanges are the worst! They make money by getting people rekt, especially with margin trading. They are "down" whenever there's high volatility and they censor what/when people can buy. Take control of your finances. Remember: Not your keys, not your crypto!

  • paddy1973 Princess Consuela. (@paddy1973) reported

    @eToroService I would suggest that if you have any chance of rebuilding confidence in your platform before your IPO you release the details of this "technical issue" rather than a vague suggestion of an unknown problem.

  • mico130384 Chris McCulloch (@mico130384) reported

    @eToroService @eToro Can we have an explination at least of what happened yesterday? Why were your services down for a whole day of trading? I think you owe everyone an answer at the very least. Thank you

  • jaydentcarney Jayden Carney (@jaydentcarney) reported

    @eToroService What problem, how, explain? Also why won't you address the fact the offline platform wasn't functional at all? I'm leaving, suing, and demand compensation, but some more info in the short term would be nice, instead of this ham-****** robot response.

  • fabsta83 Fabsta83 (@fabsta83) reported

    @eToroService I got a response to my ticket. It was a generic copy and paste response that didnt tackle the issue.

  • santhoshshankar SaSh (@santhoshshankar) reported

    @etoro If you cannot handle the customers you have now, stop being greedy and limit new sign ups, like any company who wants to ensure good service. Instead you chose to disable future orders and increase first time deposits. This shows what you really care abt. #etoro

  • matfernon1 Matt (@matfernon1) reported

    @eToroService 1/2 Instead of investing heavily in bombarding my social feeds, busses, billboards to get more customers that will inevitably be ripped off. Why don't you focus on investing in getting the product right. It's all good and well apologising but this is common issue with Etoro

  • XaviLoharces Plusvàlua d'Hòsties ☭ (@XaviLoharces) reported

    This is the icing on the cake. Bad service and it's just getting worse! Thank you @eToroService @eToro

  • drmandarin drmandarin (@drmandarin) reported

    @eToroService Again - no details provided of what the problem was, or what steps are being taken to improve your systems. Placing limits on your customers doesn’t constitute improving your systems.

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