eToro

eToro Outage Map

The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

eToro users affected:

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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Zaragoza, Aragon 4
Friesoythe, Lower Saxony 1
Venelles, Provence-Alpes-Côte d'Azur 1
Köln, NRW 1
Hettenshausen, Bavaria 1
Munich, Bavaria 1
West Liberty, KY 1
San Rafael, Castilla y León 1
Barrow in Furness, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

eToro Issues Reports

Latest outage, problems and issue reports in social media:

  • jaydentcarney Jayden Carney (@jaydentcarney) reported

    @eToroService What problem, how, explain? Also why won't you address the fact the offline platform wasn't functional at all? I'm leaving, suing, and demand compensation, but some more info in the short term would be nice, instead of this ham-****** robot response.

  • PuyraudC PUYRAUD Christelle (@PuyraudC) reported

    @eToroService @eToroFr What had happened ? A problem with a microsoft update ?

  • WigleySamuel Samuel Wigley (@WigleySamuel) reported

    @geomilano6 @eToroService Yes, seems to be server overload. Too much traffic and not enough capacity. Always have increased traffic during periods of correction. What is a concern is that if the market crashes, no one will be able to close positions or access accounts.

  • Ash_Bradders Ashley Bradbrook (@Ash_Bradders) reported

    @eToroService Awful platform. Top work, Tuval 👏🏼

  • 2ers Tony Crosse (@2ers) reported

    @eToroService @eToro So what way the issue? Trying to grow too fast too quickly? After such a lengthy closure are there now proper measures in place to ensure the increasingly frequent disruptions are now at an end? I believe as soon as there's any volatility it will fold again. I have no trust left.

  • Dagoox Richard (@Dagoox) reported

    @eToroService @eToro I wanted to start with less than $1k first after testing the grounds with a virtual portfolio, but these recent problems and the "solution" with gating the trade, I would rather not risk my money on this platform. Too bad.

  • EduaPereyra Edu Pereyra (@EduaPereyra) reported

    @Rafael53572034 @eToroService Simple. They won't let you earn more money than they want you to. Every volatile day they have serious issues. I will not expect to have another one. The made us loose maybe the best opportunity of 2021.

  • robbedyomamma RobbingTheHood (@robbedyomamma) reported

    @cryptolobopt @eToroService No, no one will be joining now. I think they had a liquidity problem and purposely blocked the platform while they "figured out a solution". Why else are they raising the minimum deposit and copy trade?

  • PavelKouba4 Poslední husar🇪🇺🇺🇸🇬🇧🇨🇦🇩🇪🇨🇿 (@PavelKouba4) reported

    @eToroService Yesterday was a biggest opportunity to buy stocks cose market was down. And Etoro ****** it again. So I am starting be angry. And think about change platform.

  • PaulWoolf9 Paul Woolf (@PaulWoolf9) reported

    @eToro is anyone working? If so why does it take 14 days to deal with customers!! Oh and your withdraw function is broken so you can’t get access to your own money!! Regulator please note

  • XaviLoharces Plusvàlua d'Hòsties ☭ (@XaviLoharces) reported

    This is the icing on the cake. Bad service and it's just getting worse! Thank you @eToroService @eToro

  • T_ORiain Treabhar Ó Riain 🇮🇪 🇪🇺 🌍 ☘️ 🇨🇵 (@T_ORiain) reported

    @eToroService Anyone else still unable to log in? Before it said my password was wrong so I changed it (even though i knew it was right) and now its saying error! So problem certainly not fixed for me.

  • A2_Ankit Ankit Agarwal (@A2_Ankit) reported

    @eToroService @eToro Lot of other platforms like T212, Webull and so many others are giving free shares and after such a major outage on such a volatile opportunistic day the least that should be done is to give a certain %/share as an apology rather than an email at least to club members

  • drmandarin drmandarin (@drmandarin) reported

    @eToroService Again - no details provided of what the problem was, or what steps are being taken to improve your systems. Placing limits on your customers doesn’t constitute improving your systems.

  • mico130384 Chris McCulloch (@mico130384) reported

    @eToroService @eToro Can we have an explination at least of what happened yesterday? Why were your services down for a whole day of trading? I think you owe everyone an answer at the very least. Thank you

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