eToro

eToro Outage Map

The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

eToro users affected:

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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Zaragoza, Aragon 4
Venelles, Provence-Alpes-Côte d'Azur 1
Köln, NRW 1
Hettenshausen, Bavaria 1
Munich, Bavaria 1
West Liberty, KY 1
San Rafael, Castilla y León 1
Barrow in Furness, England 1
Rennes, Bretagne 1
Bonn, NRW 1
Ejea de los Caballeros, Aragon 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

eToro Issues Reports

Latest outage, problems and issue reports in social media:

  • Htotheunit Harry Cartmell (@Htotheunit) reported

    @eToroService How can you ensure that when (not if) this happens again and we close positions using the offline mode it closes at that price, not when service resumes? I’ve lost my faith in you, this has happened far too many times and it stinks. Will we be compensated?

  • guidoMRi Giudobaldo Maria Riccardelli (@guidoMRi) reported

    @eToroService Your offline tool is broken!!!! I want my money!!!!

  • brenbratchie96 Brennan (@brenbratchie96) reported

    @eToroService Will we be compensated for you lack of ability to provide an adequate service? Surely this is unprecedented - down for the whole market time, orders refused and unable to be processed? Genuine question, so would appreciate a genuine response

  • Lukes321 Luke Symonds (@Lukes321) reported

    @eToroService @eToro I will be slowly withdrawing my portfolio after this. You seem incapable of operating this service!

  • Herr_K_aus_H Daniel mit 😷 (@Herr_K_aus_H) reported

    @JD_Andy @eToroService @eToro Will work in aprox 10 Minute when US Stock exchange is closed. I think they have a liquidity problem.

  • madeinTYobz Tobz (@madeinTYobz) reported

    @eToroService FCA gonna give u a slap on the wrist then you'll be right back at it only but customers left will be those peeps that sell btc then ask why there money goes down

  • khaliq_alia Hassan khaliq alia (@khaliq_alia) reported

    @eToro where ******** I cam log complaint about this tell me I had enough of you guys service issues? I have give 100k invested in your exchange not for this bullshit ffs

  • ilozancic Ivan Lozancic (@ilozancic) reported

    @eToroService Could you please tell me what to do, I know that now is crazy situation but just someone to check this so I can sleep, please send me some contact. I deposit 7k but etoro displays only 5k in balance :( please help!!!

  • SamKennedySatc1 SamKennedySatchwell (@SamKennedySatc1) reported

    @TheFCA Please look into @eToroService unable to login all day, no control over any open trades and no response for help as i can't even log into my account. This seems to be happening regularly and coincidently insides with days of big market moments leaving investors helpless.

  • EmmanuelJGS Emmanuel Serrano (@EmmanuelJGS) reported

    @eToroService Dear friends, I’m losing money thanks to you. The worst part is that this is not the first time. What are you doing for your users? I'm honestly thinking to change of broker

  • PtimeXr XRPtime [lightning fast⚡borderless👽] (@PtimeXr) reported

    What's up Etoro...down since 3 hours or so... @eToro @eToroService @eToro_DACH

  • kerrilee__ Kerri Melia (@kerrilee__) reported

    @bramall87 @eToroService theyre in ******* trouble

  • drmandarin drmandarin (@drmandarin) reported

    @eToroService This is what we pay 3% for on every buy order? You’ve been “working on” the issue all day. Time to give us an ETA on resolution, and an indication of what you’ll be doing to prevent the problem or similar in the future.

  • RW_bot1 종교학 반인반봇 (@RW_bot1) reported

    @eToroService @eToro how awful

  • NikaBabayevaUK Nika Babayeva (@NikaBabayevaUK) reported

    @AlfonsoMtmx @eToroService @eToro not working anywhere... only their offine tool which is impossible yo understand. Shows too many profits where im usualy at loss, and no profit at all where i am supposed to have profits lol mess! very etoro like

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