eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Antalya, Antalya | 1 |
| Township of Evan, KS | 1 |
| Cannes, Provence-Alpes-Côte d'Azur | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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0.21 BTC (@0_21_BTC) reportedQ2 numbers can look good while the underlying U.S. strategy remains weak. @eToro, buying @tradezero doesn’t solve the bigger problem: you need to understand the U.S. customer, the U.S. market, and U.S. compliance from the ground up. If your long-term strategy is built on acquisitions instead of understanding the market you’re trying to win, eventually the market will decide what your company is worth, and that number may be closer to zero than you think. You built your story around Bitcoin. Now show that you actually understand the principles behind it.
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🦋 Surefire 🦋 (@paidhedgie) reported@eToroTeam still an issue yes
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Matthew (@Matthew58781434) reported@eToro Maybe if all oversees visitors had to have holiday or health insurance before they entered the country like a visa, this could help
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bt (@mustseetoknow) reported@eToro @walayat_na61034 @stockperks Missed trading all day today, promised a phone call to rectify the problem, guess what? I never received a call. Absolutely horrendous customer service
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Trinity N. TARKHNISHVILI - TSIKHISJVARELI (@Trinity_N_T) reported@eToroTeam @eToroFr What the stupid customer human service you have - I have been awaiting live agent almost an hour via Assistance via chat - and the bot is saying the same - "Feel free to ask if there’s anything I can assist with while you continue to wait! " This craziness must end! If I want to wait for this is email customer service not live chat! It is totally unacceptable!
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remvi5 (@remvi555) reported@eToro Not working, juat tried.. Not able to log in
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Baran (@Baran584304) reported@eToro millions of people investing on etoro since 2007? that sounds like a lot of money changing hands but where is the real collective intelligence when markets crash anyway algorithms might be flawed but human emotion causes just as much damage in trading
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Nikhil Kumar (@Nikhil____Kumar) reported@eToro @Yacht_Buoy_ @eToro - I have the same problem can you please help? I can't DM you.
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Kay Miller (@KayMill42818881) reported@eToro Terrible customer support. Restrict account and stop me accessing MY money. Still keeping saying every day to wait and their operations team will contact. They never do
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Ozlem Ucar (@OzlemDubai) reported@eToroTeam What is wrong with etoro? they are not sending my money and i can't open a ticket even. What kind of service is this? I did not receive my last 2 withdrawals and nobody is there to assist
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Patyxon (@Patyxon80) reported@eToro @yoniassia This platform is a complete joke; it operates like a mafia-style scam scheme that works to the detriment of investors. There are constant technical issues that cause a great deal of stress and financial loss. I wonder how many people have been harmed by this pseudo-platform?
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BOXMAN (@Box_Hideman) reported@eToroTeam Hi, what is going on with your customer support? No one is answering when I ask the AI bot to connect me to a real person. You need to sort this out, your system is broken.
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Atharv (@0xatharv) reportedeven i follow ethics that much that even can't disclose the bug publicly because many will misuse it and that will impact the @etoro users just move on
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John Johnson (@Yacht_Buoy_) reportedIPO day. And it's already been eventful, before Nasdaq has even opened.... Quick recap on $SPCX: I applied for pre-IPO allocation via @eToro at 135 per share. First, the allocation got refunded entirely. Then, a few minutes later, the position reappeared in my portfolio showing a display error so aggressive it briefly suggested an -85% loss on a position still priced at 135 (standard pre-IPO glitches re the display config) That's the bit nobody posts about. The discipline of doing nothing when something looks alarming but doesn't actually make sense..... The position appears to be intact. Real underlying shares, nominee structure, entered at 135. Whether that entry looks clever or painful will become clear when trading opens at 14:30 BST. What I'm watching: the opening print relative to 135, and whether the oversubscription (the book was reportedly covered multiple times over before close) translates into a genuine pop or a sell-the-news fade. The insider unlock overhang starts building from Q2 earnings. That's the near-term ceiling to respect. For now, it's a waiting game.....
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NASDAQ 7/24 (@PubNasdaq) reported@eToroTeam My girlfriend has an account on eToro, and her account manager is currently Rebecca Ruimy. However, we have not been able to receive any response from her for several days. This lack of communication is becoming very frustrating as no support or follow-up is being provided. If this issue cannot be handled by the assigned account manager, please assign her a different account manager as soon as possible. We would appreciate urgent assistance, as this situation is affecting her account experience. Thank you.
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