eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Adelaide, SA | 1 |
| Reading, England | 1 |
| Kuala Lumpur, KUL | 1 |
| Maintal, Hesse | 1 |
| Nice, Provence-Alpes-Côte d'Azur | 1 |
| Paris, Île-de-France | 1 |
| Duisburg, NRW | 1 |
| Newport, England | 1 |
| Leeds, England | 1 |
| Bastia, Corsica | 1 |
| Haywards Heath, England | 1 |
| Melbourne, VIC | 1 |
| Schwäbisch Gmünd, Baden-Württemberg | 1 |
| London, England | 1 |
| Cardiff, Wales | 1 |
| Halle (Saale), Saxony-Anhalt | 1 |
| Mansfield, England | 1 |
| Toulouse, Occitanie | 1 |
| Hamburg, HH | 2 |
| Chelmsford, England | 1 |
| Manchester, England | 1 |
| Mössingen, Baden-Württemberg | 1 |
| Leipzig, Saxony | 1 |
| Friesoythe, Lower Saxony | 1 |
| Venelles, Provence-Alpes-Côte d'Azur | 1 |
| Zaragoza, Aragon | 4 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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George Anastasopoulos (@G_The_Sting) reported@eToroTeam I don't know what is the problem with your platform lately. Posisitons that are closing 30 minutes after the SL was triggered, market orders for ES contracts that never gets filled and I get a message "pending order" for half an hour. Get serious, you are listed in NSDQ
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paul smith (@PaulSmudger1) reported@eToro @TheDividendFund It's down to chocolate companies making their bar of cheap oil and crap.
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Nicolas Hersant (@hersant_nicolas) reported@eToro I guess you are having issues right now ?
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Mr. Cold (@Javier_Cold_) reported@eToro 27 days with my money held by @eToro, ignoring their own T&Cs as they did not communicate it to me. And 23 days to review my bank statement and confirm it is MY money. Why is eToro so incompetent? Why does your customer service sucks? Why don't you follow your own T&Cs?
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Mr. Cold (@Javier_Cold_) reported@eToroTeam 26 days of @eToro blocking my money in a breach of contract and their own T&Cs, 22 days to review a single bank statement. This is the customer service people can expect from them... @yoniassia your guys are doing a great job...(irony)
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Rod Kimble (@AmosUndies) reported@Everton @eToro Terrible from Pickford.
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Tina (@moreproteinbars) reported@eToro Damn how is this my ad LOL
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Boxinsocks (@boxinsocks) reported@eToroTeam @eToro Just lost a customer
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Wilmer Arteaga (@killerwilmer) reported@eToro @eToro my withdrawals are blocked and support keeps closing my tickets without solving anything. I need urgent help accessing my funds.
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mako (@makofinanzas) reported@eToroTeam I've been waiting for days for a response from the platform's support team. I invited a friend, and they followed all the steps exactly as described in the promotion, but for some reason, it never showed up as pending in the app. I don't understand what happened
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Carl Phillips (@CarlitosWayDel) reported@eToroTeam Still can’t see my ISA so the issues are not resolved
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RG | Tyberious (@Tyberious) reported@eToro Why am I getting emails from you saying that I registered an account and why cant I contact your support without an account???
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Mr. Cold (@Javier_Cold_) reported@eToro Another day that @eToro is not returning my money. 14 days now where eToro say is "reviewing" the documents, 14 days where my money is not working for me, it is working for eToro. Is eToro going to compensate me? Is this a common practice at eToro?
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Vicky Chopra (@angoor0aadmi) reported@eToroTeam Manage what? Prices go up and down all the time. What tf are u cooking here
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Martin U (@MrMartinU) reported@eToro have no ability to connect you to humans to resolve and urgent issue despite their chatbot saying they will connect! They also can’t sell stocks promptly and cancel orders #thieves #fraud