eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Berlin, Land Berlin | 2 |
| Barcelona, Catalunya | 2 |
| San Rafael, Castilla y León | 1 |
| Barrow in Furness, England | 1 |
| Rennes, Bretagne | 1 |
| Bonn, NRW | 1 |
| Ejea de los Caballeros, Aragon | 1 |
| Steinfurt, NRW | 1 |
| Zürich, ZH | 1 |
| Marktheidenfeld, Bavaria | 1 |
| Herentals, Flanders | 1 |
| Zug, ZG | 1 |
| Balaguer, Catalunya | 1 |
| Watford, England | 1 |
| Caerphilly, Wales | 1 |
| Arth, SZ | 1 |
| Valencia, Comunitat Valenciana | 1 |
| Santa Cruz de Tenerife, Canary Islands | 1 |
| La Laguna, Canary Islands | 1 |
| Burton upon Trent, England | 1 |
| Birmingham, England | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| San Sebastián de los Reyes, Comunidad de Madrid | 1 |
| Zipaquirá, Departamento de Cundinamarca | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Matt
(@matfernon1) reported
@eToroService 1/2 Instead of investing heavily in bombarding my social feeds, busses, billboards to get more customers that will inevitably be ripped off. Why don't you focus on investing in getting the product right. It's all good and well apologising but this is common issue with Etoro
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Manuel Moreira Musa
(@ManuelEMoreira) reported
@eToroService @eToro If you make a mistake, you suffer the consequences. If @eToro makes a mistake, you suffer the consequences. This joke of a trading platform should be banned entirely. Move your money to Binance and TDA, and **** these clowns.
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Jayden Carney
(@jaydentcarney) reported
@TradePoorly @eToroService Agreed, as a cloud enterprise engineer and having to deal with these exact same issues for much larger companies this is unacceptable and I'd be asked to hand in my resignation. I want some detailed answers as to what went wrong and proof of their BCP and why that failed.
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Andoni
(@AndoenRuta) reported
@eToroService @eToro I have presented an issue and you have responded “no” just an hour after I sent it. What kind of responsibility is that. It’s beyond being shameless!!!!!!
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Gugmo
(@Gugmo_) reported
@eToroService Whats to stop this happening again ? Already had multiple issues in the last few months, yesterday cost me a fortune unable to hedge my portfolio, buy the dips or close out positions i would of, trust is gone for me, shame etoro has potential but you cant get the basics right.
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Richard
(@Dagoox) reported
@eToroService @eToro I wanted to start with less than $1k first after testing the grounds with a virtual portfolio, but these recent problems and the "solution" with gating the trade, I would rather not risk my money on this platform. Too bad.
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Marius Crisan
(@moshucrisan) reported
@knorbi19 @eToroService Centralised exchanges are the worst! They make money by getting people rekt, especially with margin trading. They are "down" whenever there's high volatility and they censor what/when people can buy. Take control of your finances. Remember: Not your keys, not your crypto!
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Princess Consuela.
(@paddy1973) reported
@eToroService I would suggest that if you have any chance of rebuilding confidence in your platform before your IPO you release the details of this "technical issue" rather than a vague suggestion of an unknown problem.
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Princess Consuela.
(@paddy1973) reported
@SeanADouglas @eToroService @Microsoft I get the feeling it's bad logic on the eToro side, rather than an issue with MS - if it was MS all businesses using their platform would have suffered. They called in MS to fix the eToro issue, while making it sounds like MSs fault.
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Jola
(@majo7704) reported
@eToroService @Pierre78136528 The system is compromised by YOU!!!! The service is a scam!!!!
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Nougaoui Anass
(@AnassNougaoui) reported
@eToroService We dont give a **** about your word, get back the ******* money for god sake !
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SaSh
(@santhoshshankar) reported
@etoro If you cannot handle the customers you have now, stop being greedy and limit new sign ups, like any company who wants to ensure good service. Instead you chose to disable future orders and increase first time deposits. This shows what you really care abt. #etoro
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Treabhar Ó Riain 🇮🇪 🇪🇺 🌍 ☘️ 🇨🇵
(@T_ORiain) reported
@eToroService Anyone else still unable to log in? Before it said my password was wrong so I changed it (even though i knew it was right) and now its saying error! So problem certainly not fixed for me.
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Chino
(@Kappachinoo) reported
@eToroService "Orders are not currently accepted after hours" XDDD?, how **** is your service though?
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Ashley Bradbrook
(@Ash_Bradders) reported
@eToroService Awful platform. Top work, Tuval 👏🏼