eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
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Withdrawals
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Barcelona, Catalunya | 4 |
| Berlin, Land Berlin | 2 |
| Grenoble, Auvergne-Rhône-Alpes | 2 |
| Munich, Bavaria | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Steinfurt, NRW | 1 |
| Zürich, ZH | 1 |
| Marktheidenfeld, Bavaria | 1 |
| Herentals, Flanders | 1 |
| Zug, ZG | 1 |
| Balaguer, Catalunya | 1 |
| Watford, England | 1 |
| Caerphilly, Wales | 1 |
| Arth, SZ | 1 |
| Valencia, Comunitat Valenciana | 1 |
| Santa Cruz de Tenerife, Canary Islands | 1 |
| La Laguna, Canary Islands | 1 |
| Burton upon Trent, England | 1 |
| Birmingham, England | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| San Sebastián de los Reyes, Comunidad de Madrid | 1 |
| Zipaquirá, Departamento de Cundinamarca | 1 |
| Vernon, Normandie | 1 |
| Bad Aibling, Bavaria | 1 |
| Nîmes, Occitanie | 1 |
| Goussainville, Île-de-France | 1 |
| Troyes, ACAL | 1 |
| Amiens, Hauts-de-France | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Grasse, Provence-Alpes-Côte d'Azur | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Muggy (₳₳) ムギー
(@Muggy_Pool) reported
@Philast1 @knightwings38 @eToro When I make mistakes like this (Uphold), then I consider it my "stupid tax" for picking the wrong exchange at first. I definitely understand the tax implications and hassle. 😢
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Gaurav Sharma
(@gaurav8745) reported
@eToroService Not giving my money back. So finally I had to come out on the social media to vent out my frustration. How come a billion dollar company cannot accept their error and give their consumer their rightful money.
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Gh
(@Gh41813928) reported
@MichaelAnder87 @eToro Thank you so much for the recommendations. I keep saying this, poor customer service is not sustainable at a time when other trading platforms are going the extra mile for their customers. I will look to move once this issue is resolved.
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Miroslav Drbal
(@MiroslavDrbal) reported
@eToro WTF, why I am not able to short #Coinbase, but I am only able to buy it? Is this called free market?
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صالح
(@mqVoJyrpC11Pdp5) reported
@eToro Hi, I am very brief. I live in Pakistan. There is no internet in the village of Mapush. It costs about 1.4 bitcoins to set up. This money is too much for us and too little for you.I sincerely ask for help from you and anyone who can bc1q7kr0evmswj6w2ynurk6ulaag75wzyue6f0f4sg
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COYS🔴⚪️
(@_supersaints) reported
@SouthamptonFC @eToro Why ******** would we want to watch this team play anymore?
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vic sr
(@vic242018) reported
@eToro from the last few days I have been following up with your company but they are sitting on an open issue- this is despite the fact that I have provided information more than they asked for. IF YOU ARE NOT INTERESTED IN BUSINESS- DO INFORM- WE CAN MOVE TO OTHER PLATFORMS
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Gh
(@Gh41813928) reported
@eToro @eToroService Why are you attempting to social proof customers concerns on your trading platform when a look at Trustpilot reveals that a lot of customers have not received their funds. I am exhausted from contacting the customer service, and still no helpful response
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DeathStar II
(@EyeRunMan) reported
@eToro Additionally, using my current IP address, I can't login to etoro (eternal loading screen) unless I use a VPN. What is going on?
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Nanso44
(@nanso44) reported
@eToro #auspol or encouraged sales of electric cars by backing widely available charging stations and infrastructure to support charging at home. Who knows maybe manufacturing & jobs would follow. I will be first in line for this ....
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Gh
(@Gh41813928) reported
@eToro @MichaelGleeson3 @eToroService Why are you attempting to social proof customers concerns on your trading platform when a look at Trustpilot reveals that a lot of customers have not received their funds. I am exhausted from contacting the customer service, and still no helpful response
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Gh
(@Gh41813928) reported
@eToro Why are you attempting to social proof customers concerns on your trading platform when a look at Trustpilot reveals that a lot of customers have not received their funds. I am exhausted from contacting the customer service, and still no helpful response
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🅳🅴 🆂🆆🅰🅰🅽
(@Mony_de_Swaan) reported
@eToro @eToroService 10 (ten) days to make a simple withdrawal, still counting and no firm commitment. Really? Thats the kind of service you provide? You should take a look to clause 14.10 of your own Terms and Conditions: “ONE WORKING DAY”. It’s called missappropriation
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neo
(@neo1khann) reported
@eToroService You guys are real slow to act, i requested my accounts manager than, sent mails & tweeted that kindly include Chainlink into etoro exchange when it was trading at USD2, you include after 2years.common thas tortoise speed.
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Craig Tapscott
(@CraigTapscott) reported
Forget @etoro. I registered 3 weeks ago, still pending. Horrible service. I was on a better & more secure site at @Gemini within the hour. Also easier to trade and navigate. Don't believe the ads at etoro.
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