eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Township of Evan, KS | 1 |
| Cannes, Provence-Alpes-Côte d'Azur | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Schneider Cooper (@SchneiderCoop) reported@eToroTeam @BruhMake3176 @eToroUS Thank you for the response. Hopefully Laura | Customer Experience Analyst Team Lead | eToro USA LLC; can help. Doesnt look good tho. She thinks the issue is with my stocks being under the options tab of the wallet. That was done by you guys back in april
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GSL Tech (@TechGsl) reported@eToro @yoniassia Has eToro been hacked? Why can’t I access my account and why is noone responding from Customer Support?
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Hans van den Boomen (@HvandenBoomen) reported@eToro I created a ticket with support. All info is listed there. Case: 11602887
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JC (@JCPAFC01) reported@Everton @eToro **** off bunch of letdowns
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Wezel (@HdWezel) reported@OddIngeLarsen @eToroTeam Ive had this issue for 3-4 days now
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Andy Samu (@Andysamu) reported@eToro urgently need help. My account manager is off till the 29th and your ticketing system appears to be down. Can you share an alternative email to send you my requests please?
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Lipio Zal (@LipioZ6713) reported@Everton @eToro **** this trash club
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. (@mqpr_8) reported@Everton @eToro Let down the whole of England
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Trinity N. TARKHNISHVILI - TSIKHISJVARELI (@Trinity_N_T) reported@eToroTeam @eToroFr What the stupid customer human service you have - I have been awaiting live agent almost an hour via Assistance via chat - and the bot is saying the same - "Feel free to ask if there’s anything I can assist with while you continue to wait! " This craziness must end! If I want to wait for this is email customer service not live chat! It is totally unacceptable!
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BRUCE iLLest 🏴☠️🪡🦈 (@jammusnu) reported@6days1week @ugomatarazzo @eToro i dont even ******* like etoro. all these posts of mine were from almost a year ago & we got our warrants in october (incluing etoro) whats every ones problem here all of a sudden? if you had the courtesy to reread my initial argument before chatting gas it was never my concern
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TommoSutts (@TommoSutts) reported@eToroTeam I am already dealing with customer services, they have refused to accept my passport as proof of ID and now want selfies etc. I have already done this. I will consult my legal team and be closing my account with etoro as soon as I am able. DO NOT use @eToro folks.
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eToro Builders (@eToroBuilders) reported@Herukos_ @eToro The visual content generation angle is underrated - raw API data is useless if investors can't share it. DCF models running client-side are risky though. One bad input ruins credibility. Are you validating against consensus estimates or letting users freestyle assumptions?
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remvi5 (@remvi555) reported@eToro Yeah you did, and still bot working.. This is not the first time Etoro is not working during the dip... You are going to lose a lot of customers
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A (@andrewdey1973) reported@eToro Already registered a complaint which you failed to address correctly. As FCA approved adviser. I understand, entitlement to forward situation,videos and screen shot of failures of your system that cost money to FCA to review. Your reply is you could not care despite system errors
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**** (@St30221Richland) reported@eToro @eToro thank you for the rapid response publicly… Case number: 11581092 I’m getting the code to my phone number but no email to reset the password so I can put the app on my new @Apple Air product… I unfortunately used the Apple login button and for some strange reason it did not work this time even with Face ID enabled… So Face ID on, Apple button used as login, I logged out and tried logging back in to put a new password to the app to make it easier to put on my laptop but no dice, ran through the online app to reset it via forgot password and got the code but no email with reset link…I’m not sure what went wrong but if you need more info I sent 2 pics in the case..I can send you the codes pic if it’s needed… Again thank you…
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