eToro

eToro Outage Map

The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

eToro users affected:

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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Barcelona, Catalunya 4
Berlin, Land Berlin 2
Grenoble, Auvergne-Rhône-Alpes 2
Munich, Bavaria 2
Madrid, Comunidad de Madrid 2
Steinfurt, NRW 1
Zürich, ZH 1
Marktheidenfeld, Bavaria 1
Herentals, Flanders 1
Zug, ZG 1
Balaguer, Catalunya 1
Watford, England 1
Caerphilly, Wales 1
Arth, SZ 1
Valencia, Comunitat Valenciana 1
Santa Cruz de Tenerife, Canary Islands 1
La Laguna, Canary Islands 1
Burton upon Trent, England 1
Birmingham, England 1
Marseille, Provence-Alpes-Côte d'Azur 1
San Sebastián de los Reyes, Comunidad de Madrid 1
Zipaquirá, Departamento de Cundinamarca 1
Vernon, Normandie 1
Bad Aibling, Bavaria 1
Nîmes, Occitanie 1
Goussainville, Île-de-France 1
Troyes, ACAL 1
Amiens, Hauts-de-France 1
Lyon, Auvergne-Rhône-Alpes 1
Grasse, Provence-Alpes-Côte d'Azur 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

eToro Issues Reports

Latest outage, problems and issue reports in social media:

  • SpacGuru **** Guru (@SpacGuru) reported

    @TheGreatSPACsby @eToro @Payoneer Many #SPACs outbidding each other. Bad for shareholders. The targets have the leverage and they know and use it to their advantage.

  • jmartin795 JM (@jmartin795) reported

    @SPACslut @_Martin1966_ @eToro I’m in the same spot. I know I’ll make it all back but DAMN!!

  • LittleG27383051 LittleGEM (@LittleG27383051) reported

    @eToro brilliant, my customer service ticket has been 'resolved' by the rep answering a different question the one I asked.

  • fitnesswissen Fitnesswissen (@fitnesswissen) reported

    @eToroUS Hello @eToroService, today i get an Email from etoro. I had to verify via selfie Video. I make my verify via selfie Video today but I dont get any Email from Onfido. If my Profil dont verify in 7 days my etoro Account will close. I need your help. What can i Do? Best regards

  • ajiboyewole Wole Ajiboye (@ajiboyewole) reported

    @eToro I made a regular complaint for over one month and no specific feedback had been provided. This is in spite of several follow up mails & adhering to your customers' complaint procedure. Is this not unfair?

  • SPACMAFIAA Sahebdel (@SPACMAFIAA) reported

    I’m getting flooded with questions “Is $FTCV a Buy” “Are SPACS back” Most Cyprus based companies are scams, and @eToro being a money laundering hub is right in the centre. I just took my 30% gains and sold. The SEC will crack down on them, wouldn’t touch them with a 10 foot

  • AssetReset DMC (@AssetReset) reported

    @SpacGuru @eToro @Payoneer $10B value for eToro could be fair, given the comparable ~20M active users to RH and eToro’s $60OM gross rev in 2020. The problem is really the minuscule % of the co that the $FTCV **** shareholders own. The market reaction will likely be muted, given the structure of the deal.

  • SJUN006 Ocean (@SJUN006) reported

    @eToroService ,my case number: 01970804, no body attend me and reply me, I facing deposit problem. Keep can't let me deposit, pls check and reply

  • robbertraktoe Robbert (@robbertraktoe) reported

    Hey @eToro! Why does answering a support ticket take you a month (and counting)? The number is 01878760.

  • LiningsLinings Sweet Caroline..... so good so good (@LiningsLinings) reported

    @eToroService my withdrawal has been pending longer than 24 hours. Is there an issue with your service?

  • dxretoRevii dxretoRevii (@dxretoRevii) reported

    @eToroService @eToro_DACH Your customer-support page seems to be down. Cant access customer support center or any other "Help area" link. Others reporting same issue.

  • NigelSpencer13 Nigel Spencer (@NigelSpencer13) reported

    @eToro I have even sent you identification to verify who I am and still you will not let me have access. If you want a list of emails I’ve sent I’m happy to supply. I even arranged a phone call with your customer service who rang me. Then emailed me to say the phone call was cancelled

  • HawksBen1 Benj_Amen (@HawksBen1) reported

    @eToroService All the crypto on eToro APP are CFD not only $XRP so what's the story there!!?? I'm looking at $EOS ...ALL I SEE IS CFD!!! **** CFD!!

  • NigelSpencer13 Nigel Spencer (@NigelSpencer13) reported

    @eToro How about opening the accounts of people you have blocked for no reason. I have a fully funded account but cannot access because your customer service will not respond to my emails. You have stolen my money.

  • JustSeeForMe Marloes de Wit (@JustSeeForMe) reported

    @eToro I email you, I try to connect with an agent for a chat. No response. How about some customer-service?

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