eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
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Withdrawals
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Berlin, Land Berlin | 2 |
| Barcelona, Catalunya | 2 |
| San Rafael, Castilla y León | 1 |
| Barrow in Furness, England | 1 |
| Rennes, Bretagne | 1 |
| Bonn, NRW | 1 |
| Ejea de los Caballeros, Aragon | 1 |
| Steinfurt, NRW | 1 |
| Zürich, ZH | 1 |
| Marktheidenfeld, Bavaria | 1 |
| Herentals, Flanders | 1 |
| Zug, ZG | 1 |
| Balaguer, Catalunya | 1 |
| Watford, England | 1 |
| Caerphilly, Wales | 1 |
| Arth, SZ | 1 |
| Valencia, Comunitat Valenciana | 1 |
| Santa Cruz de Tenerife, Canary Islands | 1 |
| La Laguna, Canary Islands | 1 |
| Burton upon Trent, England | 1 |
| Birmingham, England | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| San Sebastián de los Reyes, Comunidad de Madrid | 1 |
| Zipaquirá, Departamento de Cundinamarca | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Lawrence Zolnowski
(@BrowardChamber) reported
@eToroService I tried to be a client. Your customer service is the pits. You sent me an email that I was not worth your time. Everyone hates you on line. You need to clean up your act
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MARTIN NYAGAH
(@Mat2037) reported
from
Eldoret, Uasin Gishu
@eToroService been waiting for my verification two months down the line
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Sameer Chapgaon
(@SameerChapgaon) reported
@eToroService @kholov23 Been 2 hours DMed you about an urgent issue but no response yet, what a horrible horrible customer service
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Posea
(@Posea7) reported
@eToroService Hi, I have an account verification problem. I've uploaded all the documents required and it told me that verification can take up to 3 days, but I've been pending verification for 5 days now and I still haven't got an answer back. My username is PoseaC.
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Mamadou Lamarana JALLO
(@realMLJ) reported
@eToroService Hello, I need a link for download eToro for Windows. Can you help me?
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Zankiu Varimuch
(@zankiuvarimuch) reported
@eToro And I get a message from customer service saying my question will be answered within 14 days. 14 days!
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Joel
(@JoelSantelli) reported
@mraveragetrader Grabbing some of the beaten down @eToro ****, in anticipation of Coinbase going up big on IPO day
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Sameer Chapgaon
(@SameerChapgaon) reported
@eToroService I can't login to my account, not receiving the 2 factor authentication code and no call received using the call option either
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Thanatos
(@Scrappyqoqo) reported
@yoniassia Sir, I've done a withdrawal on @eToro on March 22 and I have not received my money. I have been a happy etoro client but lately I think I have been scammed by your company. None of your CS can help. Please give me my money back.
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Posea
(@Posea7) reported
@eToro Hi, I have an account verification problem. I've uploaded all the documents required and it told me that verification can take up to 3 days, but I've been pending verification for 5 days now and I still haven't got an answer back. I'm a new user, my username is PoseaC.
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Sameer Chapgaon
(@SameerChapgaon) reported
@eToroService Been 2 hours DMed you about an urgent issue, but no response yet. What a horrible horrible customer service
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Cryptohispano Mira BTC $100 K ETH $10k LTC $5K
(@agendahispana) reported
@crypto_caesar1 @CoinList This issue is starting to be an issue across all platforms.. I got robbed by @eToro aka Spanish for thieves.
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Burl Ives
(@BurlIves8) reported
@eToroService you call me on +66 89 631 6390 and get this sorted out...it has been 6 weeks with no return of my money, your customer service stinks!
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Burl Ives
(@BurlIves8) reported
@eToroService OK give me a telephone number where Ican contact a real person in Thailand, not some computer driven customer service loop!
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Jay Smith
(@jaynemesis) reported
@Ethan_Connelly @eToro They would then need to lower them for all copiers or it would cause sync issues. I think spreads are fine generally, after all, that's how etoro makes money to pay us. Crypto spreads are still totally insane though and need at least a 50% reduction.
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