eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
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Withdrawals
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Zaragoza, Aragon | 4 |
| Hamburg, HH | 2 |
| Kuala Lumpur, KUL | 1 |
| Maintal, Hessen | 1 |
| Nice, Provence-Alpes-Côte d'Azur | 1 |
| Paris, Île-de-France | 1 |
| Duisburg, NRW | 1 |
| Newport, England | 1 |
| Leeds, England | 1 |
| Bastia, Corse | 1 |
| Haywards Heath, England | 1 |
| Melbourne, VIC | 1 |
| Schwäbisch Gmünd, Baden-Württemberg Region | 1 |
| London, England | 1 |
| Cardiff, Wales | 1 |
| Halle (Saale), Saxony-Anhalt | 1 |
| Mansfield, England | 1 |
| Toulouse, Occitanie | 1 |
| Chelmsford, England | 1 |
| Manchester, England | 1 |
| Mössingen, Baden-Württemberg Region | 1 |
| Leipzig, Saxony | 1 |
| Friesoythe, Lower Saxony | 1 |
| Venelles, Provence-Alpes-Côte d'Azur | 1 |
| Köln, NRW | 1 |
| Hettenshausen, Bavaria | 1 |
| Munich, Bavaria | 1 |
| West Liberty, KY | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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KomalKrishna
(@kksrox) reported
@eToroService The service is just disgusting.
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Matt
(@Kidd_Matt) reported
@limousin_gin @ManasaNjanike @eToroService The offline system is also a joke. Being down this long is unacceptable. Their whole business model is to permit access to markets 24/7. It’s been down 17hrs now?!
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Малък Сечко
(@MalukSechko) reported
@agowa338 @ahmad04386828 @eToroService very specific service for a specific region, basically nobody cares. It's like etoro having the help section not working - no one cares
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Малък Сечко
(@MalukSechko) reported
@agowa338 @ahmad04386828 @eToroService no, they don't, my company is in the top 5 clients of AWS in the world, with hundreds of servers rented, there were NEVER such problem in the last 6 years while I am in the company
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Benjamin
(@vonFritz900508) reported
@eToroService @eToro can’t wait until I take my moneybags elsewhere. You’ve had time to correct this reoccurring outage. Enough is enough.
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Jonny
(@jonnyhanson69) reported
@eToroService I’ve managed to register with another provider and seen my equivalent investments at a massive loss today. Now is the time to buy in and it seems very convenient your site has gone down at this very opportune moment. I’ll be withdrawing my portfolio ASAP
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Brown Bauer
(@BrownBauer) reported
@eToro @eToroService I literally have nothing better to do today than tell Twitter about how **** your service is and how got the last 10 hours I’ve been unable to access MY money. I look cowards to swift replies. #etoro #etoroscam #etoroservice
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Ellis & Long Limousin Gin
(@limousin_gin) reported
@eToroService Got to be around 14 hours down now, wtf?
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Iven
(@Iven80156519) reported
@eToroService @eToro All of us need a reasonable explanation after this bug fixed. Otherwise, how can we trust you? This problem, making us lost a good price to invest and miss profits several times, is not happening once, an apology is truly not unacceptable!!
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Andy Allan
(@Axeman3d) reported
@eToroService Removed my tweet about poor communication and compensation? Shocking, @TheFCA @financialombuds please can you support.
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Jason wysoczanski
(@2toscratch2021) reported
@eToroService @eToro Just seen Etoro advert **** off can start trading today?? I can’t today or yesterday which has cost be big time. Not one to brag about how much I have etc but I’m fuming how you guys have put me in this position not allowing me to profit from this market
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Naoufel🖌️📙 ⚖ 💹 🎶☀️
(@Elmahboulfou) reported
@eToroService **** you and give the money back.
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Lobo 🏴☠️
(@cryptolobopt) reported
@eToroService This is outrageous! After 16h we don't know the problem, if our money is safe, what you gonna do to mitigate the damage and not even an estimate time to reopen. Wow congrats and good luck @yoniassia
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Kovács Márk
(@KovcsMr51234469) reported
@eToroService High fees and unstable system, nice etoro 👏 I'm not satisfied...
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Ramon Xuereb
(@RamonXuereb) reported
@eToroService @eToro What issue?!! Can we know what is the issue???
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