eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Dresden, Saxony | 1 |
| Adelaide, SA | 1 |
| Reading, England | 1 |
| Kuala Lumpur, KUL | 1 |
| Maintal, Hesse | 1 |
| Nice, Provence-Alpes-Côte d'Azur | 1 |
| Paris, Île-de-France | 1 |
| Duisburg, NRW | 1 |
| Newport, England | 1 |
| Leeds, England | 1 |
| Bastia, Corsica | 1 |
| Haywards Heath, England | 1 |
| Melbourne, VIC | 1 |
| Schwäbisch Gmünd, Baden-Württemberg | 1 |
| London, England | 1 |
| Cardiff, Wales | 1 |
| Halle (Saale), Saxony-Anhalt | 1 |
| Mansfield, England | 1 |
| Toulouse, Occitanie | 1 |
| Hamburg, HH | 2 |
| Chelmsford, England | 1 |
| Manchester, England | 1 |
| Mössingen, Baden-Württemberg | 1 |
| Leipzig, Saxony | 1 |
| Friesoythe, Lower Saxony | 1 |
| Venelles, Provence-Alpes-Côte d'Azur | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Allocation Lab HQ (@AllocationLabHQ) reported@eToro I have a few feature ideas that could improve the eToro platform for both investors and Popular Investors. 1. Lock in option for Copy Trading and Smart Portfolios It could be interesting to introduce an optional lock in period where an investor commits capital for a defined time, for example one quarter as a minimum. If someone is confident enough in a strategy to lock their funds, Popular Investors could potentially receive slightly higher incentives for this type of committed capital. Investors who commit their capital could also receive something extra on top. You are smart people, I am sure you could come up with a good mechanism for this. 2. Calendar based take profit Currently we have standard TP and trailing TP, but a calendar based exit could also be useful. For example an investor could set a rule such as “close this position on a selected date” regardless of profit or loss. 3. Lower crypto sell minimum in the wallet The current $100 minimum for selling crypto in the wallet feels quite high for smaller traders/investors. Many traders use other exchanges like Bybit or Binance for active trading while treating eToro more as a long term investment hub. Allowing smaller crypto sell amounts in the wallet could make the platform more flexible and attractive for crypto users by lowering the entry barrier. Since the minimum investment is $10, the minimum sell amount could reasonably be something like $20. 4. Improve chart settings persistence Please i beg you to consider improving how chart settings are saved. At the moment charts reset to default when switching between assets. Many users do not want to constantly reconfigure their chart setup every time they open a new instrument. For example I personally use Heikin Ashi candles and currently I have to change this repeatedly. Even with the save option, indicator styles and chart settings are not always properly preserved. Improving this would significantly improve the overall quality of life on the platform for active traders. Thanks for reading and considering these ideas. 👍
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Jamie🏴 (@jamiedmackie) reported@eToro is there some kind of issue with the platform today where I cannot cancel live orders
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Pedro Louro (@aero_pedro_) reportedlol @eToro, I can't even deposit (yes, deposit) money into my account. You have the worst trading platform I have ever used. Too unprofessional to be taken seriously.
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Da Pah Kwan Yin San (@kwan_yin_san) reported@eToroTeam So what was the reason for the issue?
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Bradley Murray (@BradleyMur30753) reported@eToroTeam i can now log in to etoro however, every time I try and go into my isa, there are more issues, can you help?
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wojciech (@Nev5elements) reported@eToro How btc reacts for Atack on Iran ??? HOW MIGHTY GOLD REACT ??? What btc maniacs what with this compare to gold now ?!!!!sounds money not some crap scam BtC ****
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Michael berridge (@Michaelberridg3) reported@eToroTeam Why is my account now restricted? It this part of the error? Everything was verified and cleared 3/13
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EpicFedora (@EpicFedoraSkilz) reported@eToro Christ, i used to like the alpine team. I'll find someone else to support..
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Mai As (@MRafto) reported@Wendy8544417517 @eToroTeam The solution is to not trade in high volatility periods. It is always mentioned in this platforms that most of the users are losing money from trading. Guess what those people are doing and how you differ.
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TD5 (@YMGeo) reported@eToroTeam hi there. I raised a ticket with you almost 2 weeks ago about an issue I had with your platform that ended up costing me money. Please can you engage?
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Kennyblaze (@Undaunted0001) reported@eToro Please don't use this platform, you will surely regret they lock people money can't withdraw worst costumer service ever
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Mr. Cold (@Javier_Cold_) reported@eToroTeam 13 days investigating and reviewing a bank statement...excessive like eToro requests. When asked for a timeframe, no answer. @eToro is in breach of clause 26.5 and 14.10, and people deserve to know how bad and slow is your customer service team.
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Karl (@Karl44006720) reported@eToro @eToro i have an account with etoro for the oast 3 years and now i am confused why my login us not working . and it is showing that Etoro in unavailbale in your country. Please advise what should i do .
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Rafael Tavarez (@rafaeltavarez88) reported@eToroTeam Hi, I already contacted support but haven’t received a solution. I’m unable to deposit funds despite being verified. Please assist. Username: @tavarezrafael
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Kennyblaze (@Undaunted0001) reported@eToro Please don't use this platform, you will surely regret they lock people money can't withdraw worst costumer service ever
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