eToro Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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eToro Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Lewis (@paulstevenlewis) reported 1 minute ago

  @eToroTeam when I log into my account, there is no sign of my cash ISA. Clicking on the ISA tab in the menu gets “ an error has occurred, please try again“. Very worrying to find your money has disappeared… and your customer service chat is completely unresponsive as usual.

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  Zwart schaap 🇳🇱❤️🇮🇱🎗️ (@WoningNood2025) reported 2 minutes ago

  @eToroTeam How does backtrader work when your login method is through google?

• 
  Dan (@dancatroc) reported 9 minutes ago

  @eToro My wife was sim hacked and lost access to her account. She opened a ticket 4 days ago and is still getting messages saying her money is being transferred into crypto. This is outrageous. Funds are not safe on this platform and customer services are non existent.

• 
  Carl Phillips (@CarlitosWayDel) reported 10 minutes ago

  @eToroTeam Still can’t see my ISA so the issues are not resolved

• 
  Wendy (@Wendy8544417517) reported 11 minutes ago

  @eToroTeam I’ve already tested multiple browsers and connections, so this is not an issue on my end

• 
  Michael berridge (@Michaelberridg3) reported 11 minutes ago

  @eToro Tried to give your company another chance but now funds are lost in an internal transfer. Please fix case number 08911880….

• 
  Mārtiņš Krusts 🇱🇻🇺🇦🇮🇱 (@krusts) reported 13 minutes ago

  You might see some more of video content attached to my posts as finally I found robotized translate solutions of fair quality. It started with motivation 🐂campaign by @eToro - test AI and we will refund expenses of your tests. Most of tests failed, but some few changed some of my daily tasks. I wanted to express gratitude. Fun fact, i forgot to apply for refund in the end, probably ended, but motivation was all I needed.

• 
  men sch (@mensch_613) reported 13 minutes ago

  @TheEssentialEc1 @eToro @lale_akoner Huge spreads to help you never make any money !!!

• 
  T Baba (@Boltlightning77) reported 15 minutes ago

  @eToroTeam It still says maintenance issues

• 
  Bull **** (@BullShi21637566) reported 16 minutes ago

  @eToroTeam As soon as this ****** *** app is back up im going to take all money out and urge everyone to do the same. Unaccaptable outage ******* over custormers

• 
  AsK40 (@a_ask84) reported 17 minutes ago

  @eToroTeam Yep, read that before. Apologies won't help with losses tbh. Paying enough fees to expect high-end professional!!! operations. I'm actively managing my positions - so very curious to learn how/if you compensate in such cases ... *still shaking my head ...

• 
  Mr. Cold (@Javier_Cold_) reported 18 minutes ago

  @eToroTeam 15 days now waiting for @eToro to "review" my documents to return MY money. 15 days where my money was generating interest for them and not for me. How often does this happen? How much money are you keeping from customers to make a full interest for you? It looks bad.

• 
  Patriot (@UmarAkKhan) reported 27 minutes ago

  Hey @eToro, I need help with my account urgently. I have been temporarily restricted without any cause. I need funds asap.

• 
  Allocation Lab HQ (@AllocationLabHQ) reported 28 minutes ago

  @eToro I have a few feature ideas that could improve the eToro platform for both investors and Popular Investors. 1. Lock in option for Copy Trading and Smart Portfolios It could be interesting to introduce an optional lock in period where an investor commits capital for a defined time, for example one quarter as a minimum. If someone is confident enough in a strategy to lock their funds, Popular Investors could potentially receive slightly higher incentives for this type of committed capital. Investors who commit their capital could also receive something extra on top. You are smart people, I am sure you could come up with a good mechanism for this. 2. Calendar based take profit Currently we have standard TP and trailing TP, but a calendar based exit could also be useful. For example an investor could set a rule such as “close this position on a selected date” regardless of profit or loss. 3. Lower crypto sell minimum in the wallet The current $100 minimum for selling crypto in the wallet feels quite high for smaller traders/investors. Many traders use other exchanges like Bybit or Binance for active trading while treating eToro more as a long term investment hub. Allowing smaller crypto sell amounts in the wallet could make the platform more flexible and attractive for crypto users by lowering the entry barrier. Since the minimum investment is $10, the minimum sell amount could reasonably be something like $20. 4. Improve chart settings persistence Please i beg you to consider improving how chart settings are saved. At the moment charts reset to default when switching between assets. Many users do not want to constantly reconfigure their chart setup every time they open a new instrument. For example I personally use Heikin Ashi candles and currently I have to change this repeatedly. Even with the save option, indicator styles and chart settings are not always properly preserved. Improving this would significantly improve the overall quality of life on the platform for active traders. Thanks for reading and considering these ideas. 👍

• 
  Cryptonite Ⓥ (@trade2surf) reported 29 minutes ago

  Hey @eToro don’t you think it’s absurd to force users to login, to access support, when they lost their passwords and your system isn’t sending recovery emails? What are we supposed to do, drive to your offices?