eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Berlin, Land Berlin | 2 |
| Barcelona, Catalunya | 2 |
| Steinfurt, NRW | 1 |
| Zürich, ZH | 1 |
| Marktheidenfeld, Bavaria | 1 |
| Herentals, Flanders | 1 |
| Zug, ZG | 1 |
| Balaguer, Catalunya | 1 |
| Watford, England | 1 |
| Caerphilly, Wales | 1 |
| Arth, SZ | 1 |
| Valencia, Comunitat Valenciana | 1 |
| Santa Cruz de Tenerife, Canary Islands | 1 |
| La Laguna, Canary Islands | 1 |
| Burton upon Trent, England | 1 |
| Birmingham, England | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| San Sebastián de los Reyes, Comunidad de Madrid | 1 |
| Zipaquirá, Departamento de Cundinamarca | 1 |
| Vernon, Normandie | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Aarow Sales
(@AarowSales) reported
@Royal_btc @eToroService @eToro Have to agree. Disgusting service and unacceptable
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Ednhyl DIMSON
(@EdnhylD) reported
@eToroService @eToro 14 years as an online Platform making million of dollars but cannot improve the service you offer to investors and traders. Very poor costumer service
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Ryan Ashlee
(@ryanashlee) reported
@eToro It's true. It is possible to start trading with small amounts. Just not on eToro as it's constantly down whenever it's actually needed. Do yourselves a favour and find a more reliable platform
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Hassan khaliq alia
(@khaliq_alia) reported
@yoniassia @BrettKing It's been hours and hours since @etoro not working including offline system. I am Fxxxxxx losing money over this every day non scheduled IT and system issues ffs get this fixed or I will havd to report this scam to FCA this thing happen everytime when price is up or down ffs
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Aman Dhesi
(@thedhesi) reported
@eToroService @eToro A day like today and @eToro platform is down for most of the day. It’s either poor design, with even poorer infrastructure. OR they do not want users to make gains! I will be looking to close all positions & move..when I can that is!
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harry carson
(@harryca17211033) reported
@eToroService are your engineers travelling by horse & cart to the root of the problem? ******* shambles
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AngryBritain.com
(@AngryBritain) reported
@nrogers959 @eToroService @TheFCA They really do. I’m filling a complaint tomorrow
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Sonam Bhardwaj
(@Sonam7785) reported
@eToroService I can not edit any position in the offline tool I have contacted you on facebook, twitter, created helpdesk ticket, called account manager, called every number available on internet for Etoro. Please help me change/extend my SL. I dont want my positions to be closed in red
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Mahdi
(@Mahdi59442272) reported
@Rcole89 @CryptoChad13 @eToroService U stupid ***
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Quirin
(@Zkittlezcake) reported
@eToroService How long do you think it takes to fix the problem?
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BG
(@ben_griff) reported
@eToroService @stonkylegs @eToro EToro down again when I’m trying to make urgent changes. I can’t have this, I’ve got to move to Swissquote.
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Simone
(@mastru_simuni) reported
@eToroService @eToro I wasted a whole day of trading and all these issues always happen when market is volatile..
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A. Katsompenakis
(@bzzzzew) reported
@eToroService Etoro used your money today to do the obvious which was to buy the dip, then sell and make a good profit in order to serve its liquidity problem. That’s what happened. No technical issues, no nothing. They used your money to save their company. And who cares if you lost money...
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Jason
(@CarndogKnows) reported
@eToroService @eToro You took away all the account managers to make them work on support. By the looks of it some have branched out into development. You seriously messed up. Insanely long downtime. Are you trading against your customers?
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Hassan khaliq alia
(@khaliq_alia) reported
@yoniassia It's been hours and hours since @etoro not working including offline system. I am Fxxxxxx losing money over this every day non scheduled IT and system issues ffs get this fixed or I will havd to report this scam to FCA this thing happen everytime when price is up or down ffs