eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
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Withdrawals
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Köln, NRW | 1 |
| Hettenshausen, Bavaria | 1 |
| Munich, Bavaria | 1 |
| West Liberty, KY | 1 |
| San Rafael, Castilla y León | 1 |
| Barrow in Furness, England | 1 |
| Rennes, Bretagne | 1 |
| Bonn, NRW | 1 |
| Ejea de los Caballeros, Aragon | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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eToroService
(@eToroService) reported
@nagibo @eToro The issue is resolved now. Apologies for the trouble. Have a nice day.
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EIIIOIIIB
(@eiiioiiib) reported
@KikaAngelic @eToroService @eToro I feel your pain. I lost 6k last week due to the exact same issue. Why dont they prepare for this? its like every week. I mean once and twice you can forgive...but every week?
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Jam Black
(@ozzyjam) reported
@eToroService Apart from the withdrawal element, in which I’ve been waiting for 13 days with no help from you guys! #stayaway
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Martin
(@MartyVideo) reported
@eToroService @seyemann Please tell us customers why the problem arose and why it won't happen again
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A Pedant
(@aPedantWrites) reported
@eToroService @Denuwo1 @eToro That sounds like it's impossible to find your position ID if you're unable to login so impossible to request the review you suggest and pointless opening a ticket #etoro
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PaRaSiTCoFF33
(@ChrisK57667048) reported
@eToroService @Muhammediceland Update - We are continuing to work on a fix for this issue. More updates will be provided here. We appreciate your understanding and apologize for the inconvenience. Sincerely, The eToro Team Feb 16, 07:14 UTC Update - We are continuing to work on a fix for this issue. More
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eToroService
(@eToroService) reported
@VasileIacoban @eToro The issue is resolved now. Apologies for the trouble. Have a nice day.
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A Pedant
(@aPedantWrites) reported
@eToroService @Denuwo1 @eToro That sounds like it's impossible to find your position ID if you're unable to login so impossible to request the review you suggest and pointless opening a ticket
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Duncan Naylor
(@quantumflocks) reported
@eToro It doesn't take 2 days to understand a 404 error
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MT
(@mtijani_) reported
@eToroService I have over $500,000 locked in crypto assets. They are locked in the withdrawal process, I can’t trade or sell them. This is very disappointing as I can lose a lot of money. It has been 11 days now since they’ve been locked. This is a major issue. Ticket 01781318
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D.Bonachea
(@kluivertawesome) reported
@eToroService That what u have to do when u have problems 👍
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eToroService
(@eToroService) reported
@irrelon @eToro We experienced intermittent login issues for a few minutes and it has since been resolved. Please refresh and try again. Thanks
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eToroService
(@eToroService) reported
@throawayaccoun6 @eToro We experienced intermittent login issues for a few minutes and it has since been resolved. Please refresh and try again. Thanks
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Mateus Paes C. Coelho
(@omateuscoelho) reported
Hi @eToro, can someone help me with case 01798744 ? Support is ignoring me for a few days now. I need to solve this issue asap, otherwise unfortunately I'll need to find someone else who can. This should be simple guys. Thanks
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Laz Flo
(@LazyFlohReeN) reported
@eToroService too late...4 years late...you win big and do nothing to have better customer experience... God damnit! You always ask patience and understanding, but you don't care about our losses because of your platform!
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