eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Berlin, Land Berlin | 2 |
| Barcelona, Catalunya | 2 |
| San Rafael, Castilla y León | 1 |
| Barrow in Furness, England | 1 |
| Rennes, Bretagne | 1 |
| Bonn, NRW | 1 |
| Ejea de los Caballeros, Aragon | 1 |
| Steinfurt, NRW | 1 |
| Zürich, ZH | 1 |
| Marktheidenfeld, Bavaria | 1 |
| Herentals, Flanders | 1 |
| Zug, ZG | 1 |
| Balaguer, Catalunya | 1 |
| Watford, England | 1 |
| Caerphilly, Wales | 1 |
| Arth, SZ | 1 |
| Valencia, Comunitat Valenciana | 1 |
| Santa Cruz de Tenerife, Canary Islands | 1 |
| La Laguna, Canary Islands | 1 |
| Burton upon Trent, England | 1 |
| Birmingham, England | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| San Sebastián de los Reyes, Comunidad de Madrid | 1 |
| Zipaquirá, Departamento de Cundinamarca | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Arie
(@ariediwinarso) reported
@eToroService @eToro Bad experience, cant login
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Zuhaib Ali
(@ZuhaibA77751950) reported
@eToro sometime Etoro not close my position what is problem
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prabowo nursusilo
(@bowieeeee) reported
@eToroService @eToro hai still have problem
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Allan Rogers
(@AllnRogers) reported
@eToroService It's back on. Thanks for fixing the issue. Please note that my criticism is a reflection of the current atmosphere where brokers are willfully restricting access to their platforms for the purpose of what seems to be disadvantaging traders.
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Eidmar
(@eLopez0916) reported
@eToroService effective service for 1 month and 13 days huh? the hard part is i only withdrew 1/3 of what I put. now I'm really clueless on what may happen if I withdraw the 2/3. really bad experience...
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George
(@George2Harris) reported
@eToroService @eToro Hello , Please could you help me with my account . There is a lot of funds pending to my bank account and I wanted to find out how much money is still outstanding in order to make a note of what I am still waiting for
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treestocks
(@treestocks99) reported
@eToroService All done, still can't login! 😑
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Metodi Angelov
(@Metodi_Angelov) reported
@eToroService if eToro give me 1$ everytime their site crash or give me error i will make 365$ annual
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Philip Selena
(@xhnis05) reported
@Blokka_Katina @eToro my account got locked too..I contacted support services but they wouldn’t help me...I got referred to @global_code9_security on Instagram and they were so helpful and reliable. They can help you.
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Stiof
(@s_tumulty) reported
@eToroService @eToro Raising a ticket is a bit of a joke. Have raised two to try and resolve an issue, all I got back was a generic reply that didn’t help at all. It then says to reply to the email if the issue is still open, I’ve replied twice only to get one back saying the email is not active.
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90Hustler
(@The90Hustler) reported
@eToroService can't login
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Adi Wira Kusuma
(@AdiWiraK) reported
To @eToroService , until now, I still can not login via android app. Is it still trouble ?
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Jaka Aldila
(@JakaAldila) reported
@eToroService @eToro im using etoro apps on iphone, cant sign in (an error occurred) until now, just reinstall apps and restart my phone didnt work.
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Victor C. B.
(@victorbramastyo) reported
@eToroService I still can’t login
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David Newham
(@Sharecrazy73) reported
@eToroService @eToro any chance of someone answering the phone or one of the 11 emails I have sent to mariast@etoro ??? Or the support email address. Terrible customer service, multiple phone calls and every time the line is cut off. So pleased to be a Platinum + customer 😡