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eToro

eToro Outage Map

The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

eToro users affected:

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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Township of Evan, KS 1
Cannes, Provence-Alpes-Côte d'Azur 1
Paris, Île-de-France 1
Hackney, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

eToro Issues Reports

Latest outage, problems and issue reports in social media:

  • KayMill42818881
    Kay Miller (@KayMill42818881) reported

    @eToro Terrible customer support. Restrict account and stop me accessing MY money. Still keeping saying every day to wait and their operations team will contact. They never do

  • Box_Hideman
    BOXMAN (@Box_Hideman) reported

    @eToroTeam Hi, what is going on with your customer support? No one is answering when I ask the AI bot to connect me to a real person. You need to sort this out, your system is broken.

  • JordanPickford_
    EFC FR (@JordanPickford_) reported

    @Everton @eToro Finally. Stupid Moyes !

  • praveen2711
    Praveen (@praveen2711) reported

    Pathetic customer support. A withdrawal request pending since July 21... All I hear is that operations team is looking into it and will reply by email. Case number 11574813 @eToro

  • MossyBroski
    MossyHere (@MossyBroski) reported

    @eToro Etoro is a scam. Because of none-functional charts and shown price of a stock I couldn’t close my positions in time and lost over 2,5K and got no refund from Etoro. customer support sent me an Email after 2 weeks saying “none-functional charts don’t effect order execution”

  • mhuyil
    Muyi (@mhuyil) reported

    @AndrewMcMarkets @chainlink @eToro Welcome on board. Task 1 - the current market price seems disconnected from the successes and adoption. Fix it

  • Aliazizi1438033
    kara (@Aliazizi1438033) reported

    @eToro You are fraud. You **** my 30 pound as transaction and still I didn’t receive it. And you don’t have any customer service. I prefer IG than you , it was a test you failed on it

  • elm701
    🇺🇦 e_lm_70 🇺🇦 (@elm701) reported

    @eToro Big problem when opening an account on eToro is that the personal iban/euro account isn't allowed to open until first deposit is done, which means first deposit need to be vua credit card, with double fee, the fee in conversion from eur to usd, plus extra charge on credit card

  • sirkanda
    Alejandro Santacreu (@sirkanda) reported

    @eToro for several days the app has been unusable. After reinstalling, the SMS OTP auto-fills, yet the Continue button remains disabled until the code expires. Being unable to access or manage my portfolio is unacceptable for a trading platform. Please fix this.

  • Bkasparas
    Bernard Kasparas (@Bkasparas) reported

    @eToro Today is a day packed with terrible memories for Londoners. Hundreds injured, 52 dead as a result of co-ordinated #terror attacks. Your slugline 'July 7 London Livestreamed' is unfortunate at best, insulting and hurtful at worst.

  • St30221Richland
    **** (@St30221Richland) reported

    @eToro @eToro thank you for the rapid response publicly… Case number: 11581092 I’m getting the code to my phone number but no email to reset the password so I can put the app on my new @Apple Air product… I unfortunately used the Apple login button and for some strange reason it did not work this time even with Face ID enabled… So Face ID on, Apple button used as login, I logged out and tried logging back in to put a new password to the app to make it easier to put on my laptop but no dice, ran through the online app to reset it via forgot password and got the code but no email with reset link…I’m not sure what went wrong but if you need more info I sent 2 pics in the case..I can send you the codes pic if it’s needed… Again thank you…

  • BadgerOP23
    Duncan Donuts (@BadgerOP23) reported

    @aleaguemen @eToro Wee *** has walked away from two clubs in his native country due to being homesick. How does he think he'll manage down here?

  • LoneGeorgie
    Georgie (@LoneGeorgie) reported

    @Everton @eToro **** SAKE COME ON EVERTON

  • andrewdey1973
    A (@andrewdey1973) reported

    @eToro Already registered a complaint which you failed to address correctly. As FCA approved adviser. I understand, entitlement to forward situation,videos and screen shot of failures of your system that cost money to FCA to review. Your reply is you could not care despite system errors

  • dcb3b29b8b294c8
    MIKE K (@dcb3b29b8b294c8) reported

    @eToro Hi, can I follow up please? your support has reached out yesterday but have closed the case before confirming that my issue has been resolved.

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