eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
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Withdrawals
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Berlin, Land Berlin | 2 |
| Barcelona, Catalunya | 2 |
| Ejea de los Caballeros, Aragon | 1 |
| Steinfurt, NRW | 1 |
| Zürich, ZH | 1 |
| Marktheidenfeld, Bavaria | 1 |
| Herentals, Flanders | 1 |
| Zug, ZG | 1 |
| Balaguer, Catalunya | 1 |
| Watford, England | 1 |
| Caerphilly, Wales | 1 |
| Arth, SZ | 1 |
| Valencia, Comunitat Valenciana | 1 |
| Santa Cruz de Tenerife, Canary Islands | 1 |
| La Laguna, Canary Islands | 1 |
| Burton upon Trent, England | 1 |
| Birmingham, England | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| San Sebastián de los Reyes, Comunidad de Madrid | 1 |
| Zipaquirá, Departamento de Cundinamarca | 1 |
| Vernon, Normandie | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Horace
(@ProperMyGander) reported
@eToro Time for another outage then
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John Doe
(@Toimitusjohtaj1) reported
@ferrandoandre88 @eToroService @EtoroWarning I mean if your broker is down for 16 ******* hours for even once, it means im leaving after closing every position
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🔞Vibeavape🔞
(@vibeavape) reported
@ferrandoandre88 @eToro There site being down for a full day last week really messed up my portfolio, caused a drop of 21% hoping to pull it all back this over this next week, but heavily invested in crypto currency as US market crashed hard last week
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Frank Meester
(@DomainFrank) reported
@shylacadangen @eToro I have been with them for about 4 years Only invest in cryptos ,never had a problem and customer service is good ,best way DM them here .
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r0a5k1ll
(@r0a5k1ll3) reported
@eToroService i just received the notification email for the ticket i logged re withdraw funds not being received. 14 days till you respond to it??? You have heard of SLA's haven't you? Your dealing with millions of dollars of peoples money and you cant employ enough support staff???
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dimoluta
(@dimoluta) reported
@eToroService @arabpunk86 Hi Omar, you are not the first one played with by eToro. It seems that their service is only getting worse. People who had similar issues with them, have set up a group, and if you would like to join it DM me. Its not fair that they get away with keeping people’s money.
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محمد ابوعشيبه
(@EshibaMohamed) reported
@eToroService Now4 month I can not use my account I sent May be 40 Emil and massage for customer service They send me to send some decumounts and I sensed and until now not replay for me and also not reply Emil And I cant sell my position and draw my money I think this company stole my money
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cameron streff
(@cameronstreff) reported
@eToroService Check your DM’s.... I DM’d you guys over a week ago and you guys have done nothing to resolve the problem.
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whatever
(@chiewyuqing) reported
Already deposited my money and still can’t trade or any reply from the customer service. My phone verification did not go through when my phone number is correct. @eToroService
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Carlos Molina
(@SeniorEmprende) reported
@eToro The eToro software is a truck to get your money but when you try to recover it and to get be transferred to your bank account, everything are problems and they never responde you
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Aaron
(@Andy20201101) reported
@eToroService Please don’t tell me u are gonna crash again today
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Kooskoos10
(@Kooskoos101) reported
@eToro @eToroUS @eToroService #etoro Make sure you are up and running in 20 minutes and don't go out of service after 10 minutes!
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max
(@Maxphillips_) reported
@eToroService hi, I need to change my name for the tax form as it was autocorrected and is now spelled wrong. Please help
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Luka Eros
(@LukaEros) reported
@eToroService Finally! Your support has not been able to get back to me or my partners since weeks!
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Chris Palmer
(@chrisyp666) reported
@eToroService I’m a platinum plus customer and I opened a trade on BNB amd when I tried to close it with an healthy positive profit I was unable too. But then you closed me at a negative ?! I’ve written to my manage with no response?
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