eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
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Withdrawals
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Köln, NRW | 1 |
| Hettenshausen, Bavaria | 1 |
| Munich, Bavaria | 1 |
| West Liberty, KY | 1 |
| San Rafael, Castilla y León | 1 |
| Barrow in Furness, England | 1 |
| Rennes, Bretagne | 1 |
| Bonn, NRW | 1 |
| Ejea de los Caballeros, Aragon | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Star Jhan
(@ZhanStar) reported
@eToroService Dear Tuval Chamut, What you should do is how to compensate users, not tell us how bad the server is; please show sincerity to compensate users, thank you!
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Game Hard
(@GameHardUK) reported
@reece_parke @eToroService I agree, the technical issues are inevitable. That's why there should always be a contingency plan for a number of scenarios like backups, emergency severs etc. That's on them.
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Robert Reynolds
(@popularinvestor) reported
@MattiasSsb @eToro THAT is a problem, yes. But here what you said, "People were unable to close positions as the market was selling off." I bought more Facebook & LMT before it went down
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Jonny Blaze
(@Spank117) reported
@eToroService Waiting for US markets to open, that’s the big test here. Presumably after 2 days of problems and failures, the backlog will now be bigger than ever. If it gets through the day without issue then some level of confidence restored. Still need compensations for the failures however
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Akam Hussein R.
(@AkamHRustam) reported
For anyone that wants to invest in stocks. Do not use @eToro absolutely unreliable and goes down at critical moments. Critical market dip yesterday. 3PM GMT, Etoro went offline with no proper updates until 10PM today when they went back up. Avoid at all costs, untrusted.
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Vernon
(@VernonVoon) reported
@eToroService @eToro Really suck **** company, always done and give my life in trouble. It makes me lost a lot due to unable to sell stock because of etoro poor system #etorobadservice
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Jessid Correal
(@Sergi2590) reported
@eToroService It is unacceptable that the platform has been down most of the day and all eToro delivers is an apology. There must be a financial retribution of some kind.
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RRRH
(@Malandrosky) reported
@eToroService ****. You.
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King Armani 0170 Beats
(@KINGARMANI0170) reported
@eToroService Theres been people effected with this problems for days !!! And many people are stil having log in issues !!!!!!
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Robert Reynolds
(@popularinvestor) reported
@MattiasSsb @eToro The market finished +0.12% yesterday and you're angry because you couldn't bail on your position when you were -2%. "Investors" typically know what they own and have a reasonable time-horizon longer than 24 hours. The platform has problems that are fixable - that's it!
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Katie-Louise Brown
(@PrittyKat) reported
@EduaPereyra @eToroService Calm down. Caps locks shouldn’t be used in messages - it’s rude.
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King Armani 0170 Beats
(@KINGARMANI0170) reported
@eToroService @eToro Theres stil people effected with this problem and stil cant log in I heard about people had issues with etoro since a week ago ! Cant yo just upgrade your net solutions instead of spending money on adds and scamming people for their time and money ! Its outrages how etoro thinks.
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Ian W
(@i12n_) reported
@popularinvestor @eToro Hmm. I'm 89% with Hargreaves Lansdown, 10% with etoro, 1% with Trading 212. I was in the process of moving more to 212 when they had their GME-related trading issues and cancelled it. In retrospect, they've been the more stable since, but neither seems to me fit for purpose.
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Ihab
(@Ihab65934679) reported
@eToroService Trying to open a new account..I get a message that my email address already exists which is not the case...tried to raise a ticket and it asks me to login to submit the ticket 🤔
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Nick Shannon
(@NickLDN321) reported
@RosmerTyche @eToroService @eToro yes, quite obviously. That's why I said 'don't defend this shite'. Not being able to log in to a website was a major issue in the 90s, it shouldn't be one in 2021.
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