eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Barcelona, Catalunya | 4 |
| Berlin, Land Berlin | 2 |
| Grenoble, Auvergne-Rhône-Alpes | 2 |
| Munich, Bavaria | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Steinfurt, NRW | 1 |
| Zürich, ZH | 1 |
| Marktheidenfeld, Bavaria | 1 |
| Herentals, Flanders | 1 |
| Zug, ZG | 1 |
| Balaguer, Catalunya | 1 |
| Watford, England | 1 |
| Caerphilly, Wales | 1 |
| Arth, SZ | 1 |
| Valencia, Comunitat Valenciana | 1 |
| Santa Cruz de Tenerife, Canary Islands | 1 |
| La Laguna, Canary Islands | 1 |
| Burton upon Trent, England | 1 |
| Birmingham, England | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| San Sebastián de los Reyes, Comunidad de Madrid | 1 |
| Zipaquirá, Departamento de Cundinamarca | 1 |
| Vernon, Normandie | 1 |
| Bad Aibling, Bavaria | 1 |
| Nîmes, Occitanie | 1 |
| Goussainville, Île-de-France | 1 |
| Troyes, ACAL | 1 |
| Amiens, Hauts-de-France | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Grasse, Provence-Alpes-Côte d'Azur | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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bearded wanderer
(@Ollie_Askill) reported
@eToroService will there be any entitlement for compensation after losing the best part of a day worth of trading? (A very bad day I might add)
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Sam McKay
(@SM02MCK) reported
@eToroService @eToro How can this still be down?
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Noxia-PSN
(@NoxiaPsn) reported
see @eToro has been down for ages. Did GME shares go up or something?
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Quirin
(@Zkittlezcake) reported
@eToroService How long do you think it takes to fix the problem?
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BG
(@ben_griff) reported
@eToroService @stonkylegs @eToro EToro down again when I’m trying to make urgent changes. I can’t have this, I’ve got to move to Swissquote.
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Aarow Sales
(@AarowSales) reported
@Royal_btc @eToroService @eToro Have to agree. Disgusting service and unacceptable
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Ej85
(@emz85_) reported
@eToroService @eToro It’s just a conspiracy, it’s the little people who lose our. Just another day when etoro can’t handle things and the server goes down. Buy the dip ? Open new trades , close trades . Nope we couldn’t because you locked us all out . What a shambles
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grimus
(@grimus10) reported
@eToroService I can assure your platform that your customer's trust has been utterly compromised in all possible ways. Closing my account as soon as you manage to get this heap of trash back online. #etorodown
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Dominik Molinski
(@MolinskiDominik) reported
@eToro So what eToro ... your platform is not working
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LuciaSerena
(@LuciaSerena6) reported
@eToroService @eToro Disrupted service!! You don’t say. It’s more than disrupted, it’s smashed!! Try to login? You know that nobody can login m, the app is not working, nothing is working. Stop being so condescending!!
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Aman Dhesi
(@thedhesi) reported
@eToroService @eToro A day like today and @eToro platform is down for most of the day. It’s either poor design, with even poorer infrastructure. OR they do not want users to make gains! I will be looking to close all positions & move..when I can that is!
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Why it Matters
(@WhyitMatters8) reported
@ryanashlee @eToroService Exactly right - A lot of my positions have been compromised due to this. There is no way a big platform like this should be down for this long
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Ednhyl DIMSON
(@EdnhylD) reported
@eToroService @eToro 14 years as an online Platform making million of dollars but cannot improve the service you offer to investors and traders. Very poor costumer service
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Sonam Bhardwaj
(@Sonam7785) reported
@eToroService I can not edit any position in the offline tool I have contacted you on facebook, twitter, created helpdesk ticket, called account manager, called every number available on internet for Etoro. Please help me change/extend my SL. I dont want my positions to be closed in red
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Genco
(@ibrahim36518568) reported
@eToroService I don’t want to access from offline mode , I just want to access to my account , it seems like you always have that problem on a critical day