eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Adelaide, SA | 1 |
| Reading, England | 1 |
| Kuala Lumpur, KUL | 1 |
| Maintal, Hesse | 1 |
| Nice, Provence-Alpes-Côte d'Azur | 1 |
| Paris, Île-de-France | 1 |
| Duisburg, NRW | 1 |
| Newport, England | 1 |
| Leeds, England | 1 |
| Bastia, Corsica | 1 |
| Haywards Heath, England | 1 |
| Melbourne, VIC | 1 |
| Schwäbisch Gmünd, Baden-Württemberg | 1 |
| London, England | 1 |
| Cardiff, Wales | 1 |
| Halle (Saale), Saxony-Anhalt | 1 |
| Mansfield, England | 1 |
| Toulouse, Occitanie | 1 |
| Hamburg, HH | 2 |
| Chelmsford, England | 1 |
| Manchester, England | 1 |
| Mössingen, Baden-Württemberg | 1 |
| Leipzig, Saxony | 1 |
| Friesoythe, Lower Saxony | 1 |
| Venelles, Provence-Alpes-Côte d'Azur | 1 |
| Zaragoza, Aragon | 4 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Michael berridge (@Michaelberridg3) reported@eToroTeam Why is my account now restricted? It this part of the error? Everything was verified and cleared 3/13
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bedebu (@Bedebu) reported@eToroTeam I've been logging in using my Gmail. I don't have a separate password. How am I going to login to offline mode? There is no option login with Google.
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bedebu (@Bedebu) reported@eToroTeam @Charr0PD @eToro nope! login is not available message before even the login page
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DJB (@insiderknowldge) reported@eToroTeam I’ve now managed to login to have found that my request via backtrader was closed at a price that wasn’t even the case when I requested the close, nor at market price when I logged in (it closed as I logged in). I require compensation for this as it’s ridiculous this has happened
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Wendy (@Wendy8544417517) reported@eToroTeam I'm trying to DM you but am having problems with this as well. Every time I press envelope it sends back to last page
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Rod Kimble (@AmosUndies) reported@Everton @eToro Terrible from Pickford.
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Pete Davison (@Gate101Spy) reported@eToroTeam Im trying to get my account sorted, my support request has been open for 2 weeks, is anyone available to actually help me? When i go on the chat there is no one replying for hours.
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LongInnovation (@LongInnovation) reported@eToro @eToroTeam @eToroUS Has to be the most ****** business of all time. 1. I had to personally ask them 20 times to add the YTD chart back onto the app. Why in the world would a brokerage not tell you your YTD performance. 2. It took 4 different agents last time to find someone competent enough and with half a brain for them to actually physically help me. 3. There’s now 3 different ways to check your YTD performance. The first is wrong by around 7 or 8% how? The second was around 12 hours delayed but was accurate, this is now frozen and has now not updated for nearly 2 days? The last is now just completely wrong and the chart doesn’t even make sense 💀 What an absolute **** show of a business. This is a warning to everyone not to use EToro, i will soon be moving my funds if this absolute joke of a business doesn’t improve. - if you’re starting your investment journey avoid EToro at all costs.
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Lord Shorthausen (@lordshorthausen) reported@eToro your customer service is an utter disgrace
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RelentlessExecution (@Subtlepower4) reported@eToro your customer service is an absolute disgrace. You claim issues are “resolved” when they’re clearly not. I’ve been blocked from withdrawing my own money for days — support case #07685184 has gone nowhere, and your complaint form doesn’t even work. Sort this out!!!!
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Harry (@Harrycqpm) reported@Everton @eToro Gueyes nearly just collapsed for **** sake bring Armstrong or rohl on before he dies
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🏴☠️🔥XFUELtheFIREX🔥🏴☠️ (@Kevinki40022682) reported@APESTRONG420 @eToro Right??? Wtf man
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سام صالحی (@SSalhy34820) reported@eToro Please help me with Bitcoin, I have a big problem. My wallet address is bc1qjcv776uhfva57mqnq4t6vthqx9xllmxtg5zegq
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Mr. Cold (@Javier_Cold_) reported@eToro 27 days with my money held by @eToro, ignoring their own T&Cs as they did not communicate it to me. And 23 days to review my bank statement and confirm it is MY money. Why is eToro so incompetent? Why does your customer service sucks? Why don't you follow your own T&Cs?
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Uzzie (@Uzzie04) reported@CalltoActivism What a shame stupid @eToro has restricted me from shorts! 🤮
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