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eToro

eToro Outage Map

The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

eToro users affected:

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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dresden, Saxony 1
Adelaide, SA 1
Reading, England 1
Kuala Lumpur, KUL 1
Maintal, Hesse 1
Nice, Provence-Alpes-Côte d'Azur 1
Paris, Île-de-France 1
Duisburg, NRW 1
Newport, England 1
Leeds, England 1
Bastia, Corsica 1
Haywards Heath, England 1
Melbourne, VIC 1
Schwäbisch Gmünd, Baden-Württemberg 1
London, England 1
Cardiff, Wales 1
Halle (Saale), Saxony-Anhalt 1
Mansfield, England 1
Toulouse, Occitanie 1
Hamburg, HH 2
Chelmsford, England 1
Manchester, England 1
Mössingen, Baden-Württemberg 1
Leipzig, Saxony 1
Friesoythe, Lower Saxony 1
Venelles, Provence-Alpes-Côte d'Azur 1
Zaragoza, Aragon 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

eToro Issues Reports

Latest outage, problems and issue reports in social media:

  • kingoracle_fak
    King Tejumola (@kingoracle_fak) reported

    @kofi423 @CPFC @eToro Oh lol e too worst

  • AllocationLabHQ
    Allocation Lab HQ (@AllocationLabHQ) reported

    @eToro I have a few feature ideas that could improve the eToro platform for both investors and Popular Investors. 1. Lock in option for Copy Trading and Smart Portfolios It could be interesting to introduce an optional lock in period where an investor commits capital for a defined time, for example one quarter as a minimum. If someone is confident enough in a strategy to lock their funds, Popular Investors could potentially receive slightly higher incentives for this type of committed capital. Investors who commit their capital could also receive something extra on top. You are smart people, I am sure you could come up with a good mechanism for this. 2. Calendar based take profit Currently we have standard TP and trailing TP, but a calendar based exit could also be useful. For example an investor could set a rule such as “close this position on a selected date” regardless of profit or loss. 3. Lower crypto sell minimum in the wallet The current $100 minimum for selling crypto in the wallet feels quite high for smaller traders/investors. Many traders use other exchanges like Bybit or Binance for active trading while treating eToro more as a long term investment hub. Allowing smaller crypto sell amounts in the wallet could make the platform more flexible and attractive for crypto users by lowering the entry barrier. Since the minimum investment is $10, the minimum sell amount could reasonably be something like $20. 4. Improve chart settings persistence Please i beg you to consider improving how chart settings are saved. At the moment charts reset to default when switching between assets. Many users do not want to constantly reconfigure their chart setup every time they open a new instrument. For example I personally use Heikin Ashi candles and currently I have to change this repeatedly. Even with the save option, indicator styles and chart settings are not always properly preserved. Improving this would significantly improve the overall quality of life on the platform for active traders. Thanks for reading and considering these ideas. 👍

  • Michaelberridg3
    Michael berridge (@Michaelberridg3) reported

    @eToroTeam Why is my account now restricted? It this part of the error? Everything was verified and cleared 3/13

  • Javier_Cold_
    Mr. Cold (@Javier_Cold_) reported

    @eToro 31 days (1 month) since @eToro blocked my account, ignoring their own T&Cs. 27 days to review a bank statement. No information about how long it will take them to review 1 single bank statement. This must be one of the worst customer services ever. Almost like a scam.

  • Undaunted0001
    Kennyblaze (@Undaunted0001) reported

    @eToro @premrugby Please don't use this platform, you will surely regret they lock people money can't withdraw worst costumer service ever

  • darrenjames007
    darren james (@darrenjames007) reported

    @carolynheslin @eToro customer service is non existant.

  • Jafar_87
    Jafar H Mohammad 🇰🇼 (@Jafar_87) reported

    @eToroTeam @taylo65687 Fix it !!!

  • Javier_Cold_
    Mr. Cold (@Javier_Cold_) reported

    @eToro @lale_akoner 31 days (1 month) since @eToro blocked my account, ignoring their own T&Cs. 27 days to review a bank statement. No information about how long it will take them to review 1 single bank statement. This must be one of the worst customer services ever. Almost like a scam.

  • dancatroc
    Dan (@dancatroc) reported

    @eToro My wife was sim hacked and lost access to her account. She opened a ticket 4 days ago and is still getting messages saying her money is being transferred into crypto. This is outrageous. Funds are not safe on this platform and customer services are non existent.

  • PhilNA65787911
    Peppermint_NL (@PhilNA65787911) reported

    @eToroTeam hi this is my case number:08916225. i need to solve this issue ASAP. i cannot take any withdrawal even 1 €. thank you very much.

  • TheFinPitch
    JMan (@TheFinPitch) reported

    @LongInnovation @eToroTeam I was down -1.44% today 🛑

  • Javier_Cold_
    Mr. Cold (@Javier_Cold_) reported

    @eToro 27 days with my money held by @eToro, ignoring their own T&Cs as they did not communicate it to me. And 23 days to review my bank statement and confirm it is MY money. Why is eToro so incompetent? Why does your customer service sucks? Why don't you follow your own T&Cs?

  • Undaunted0001
    Kennyblaze (@Undaunted0001) reported

    @eToro Please don't use this platform, you will surely regret they lock people money can't withdraw worst costumer service ever

  • Superne
    SuperNe (@Superne) reported

    **** @eToro this is not acceptable!!!

  • SSalhy34820
    سام صالحی (@SSalhy34820) reported

    @eToro I am from Iran, can anyone help me? This is my Bitcoin wallet address. bc1qjcv776uhfva57mqnq4t6vthqx9xllmxtg5zegq

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