eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
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Withdrawals
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Barcelona, Catalunya | 3 |
| Grenoble, Auvergne-Rhône-Alpes | 2 |
| Munich, Bavaria | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Zipaquirá, Departamento de Cundinamarca | 1 |
| Vernon, Normandie | 1 |
| Bad Aibling, Bavaria | 1 |
| Nîmes, Occitanie | 1 |
| Goussainville, Île-de-France | 1 |
| Troyes, ACAL | 1 |
| Amiens, Hauts-de-France | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Grasse, Provence-Alpes-Côte d'Azur | 1 |
| Valdemoro, Comunidad de Madrid | 1 |
| Nanterre, Île-de-France | 1 |
| Bochum, NRW | 1 |
| Rastow, Mecklenburg-Western Pomerania | 1 |
| Salon-de-Provence, Provence-Alpes-Côte d'Azur | 1 |
| Milan, Lombardia | 1 |
| Nürnberg, Bavaria | 1 |
| Paris, Île-de-France | 1 |
| Adelaide, SA | 1 |
| Vigo, Galicia | 1 |
| Vienna, Wien | 1 |
| Pasto, Departamento de Nariño | 1 |
| Greater Noida, UP | 1 |
| Santiago, Región Metropolitana | 1 |
| Sydney, NSW | 1 |
| Düsseldorf, NRW | 1 |
| Zapopan, JAL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Warren
(@kel2sg) reported
@eToroService I still can't create any orders !!! Error - Unable To Set Order !!!! What is happening ???
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🌙 neptune in an urban fantasy setting nyx ✨✨
(@cresent_blest) reported
@eToroService AGAIN AFTER BEING DOWN FOR THE ENTIRE MARKET OPEN YESTERDAY. TODAY AGAIN. I CAN'T ******* GET OSK. **** YOU @eToro
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LaughTale_acnh
(@LaughtTale_acnh) reported
@eToroService @etoro @eToroUS same issue, different day. You guys really suck. i feel sorry for your SA. Investing to new servers would be best no? You are unable to accommodate all transactions of Million Users per second. You are aware that there’s a lot of users yet no action
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M papi
(@mpapitrades) reported
@yoniassia @eToro @eToroService good day chap, i cant fookin set my orders wtf
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Kalpesh
(@KalpsBul) reported
@eToroService Looks like you are still having big problems today, despite all the communication about yesterday problems. “Orders are currently not Accepted “. What else does a Trading System do if not accept orders ?
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THiSCO
(@iTHiSCO) reported
@eToroService What a joke! @WebullGlobal, please expand to Germany asap! There are so many people wanting to leave etoro since weeks for all the stupid things they are doing. Loving your platform, the selection of stocks etc. … it's something I (think I) I could take serious.
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Darren Franks
(@franksy_franks) reported
@Chris_Skinner @skrill Did you read about @eToro ? they were down for over 12 hours and had many people believe they’d run off with their investments!
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Grant Boonzaier
(@grantboonzaier) reported
@eToroService @eToro how do I recover the +40% loss on one of my stocks yesterday due to my inability to gain access to your broken trading platform? How?????
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DIGITAL DAD
(@DIGITALDAD7) reported
@eToroService Worst Service EVER: Waiting now since Jan 14th to resolve them holding cash from a sale. I can not withdraw nor buy other assets. All I get is occasional emails apologizing. Thank you for bearing with us while we continue to review your case, reference number 01597048...
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DIGITAL DAD
(@DIGITALDAD7) reported
@eToro Worst Service EVER: Waiting now since Jan 14th to resolve them holding cash from a sale. I can not withdraw nor buy other assets. All I get is occasional emails apologizing. Thank you for bearing with us while we continue to review your case, reference number 01597048...
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DIGITAL DAD
(@DIGITALDAD7) reported
@eToroService @eToro Worst Service EVER: Waiting now since Jan 14th to resolve them holding cash from a sale. I can not withdraw nor buy other assets. All I get is occasional emails apologizing. Thank you for bearing with us while we continue to review your case, reference number 01597048...
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Warren
(@kel2sg) reported
@eToroService Still Can't trade !!!! Error Unable to Set Order !!!! 😡
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nihftyy
(@nihftyy) reported
just to be clear, yes, technical issues happen but it's how you deal with them that shows the true nature of a company. @eToro left it's customers for over 9 hours yesterday without an update. How can they expect their customers to feel safe using their 'services' any more?
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drmandarin
(@drmandarin) reported
@eToroService @eToro @yoniassia still no details on what this “technical issue” was. Why didn’t your system fail over to standby? Or indeed why is your system not clustered and fault tolerant? You claim this is of highest priority - clearly not if you haven’t invested in infrastructure.
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®ol&
(@kiralykek) reported
@eToroService THE PLATFORM IS STILL NOT WORKING
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