eToro

eToro Outage Map

The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

eToro users affected:

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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Barcelona, Catalunya 3
Grenoble, Auvergne-Rhône-Alpes 2
Munich, Bavaria 2
Madrid, Comunidad de Madrid 2
Zipaquirá, Departamento de Cundinamarca 1
Vernon, Normandie 1
Bad Aibling, Bavaria 1
Nîmes, Occitanie 1
Goussainville, Île-de-France 1
Troyes, ACAL 1
Amiens, Hauts-de-France 1
Lyon, Auvergne-Rhône-Alpes 1
Grasse, Provence-Alpes-Côte d'Azur 1
Valdemoro, Comunidad de Madrid 1
Nanterre, Île-de-France 1
Bochum, NRW 1
Rastow, Mecklenburg-Western Pomerania 1
Salon-de-Provence, Provence-Alpes-Côte d'Azur 1
Milan, Lombardia 1
Nürnberg, Bavaria 1
Paris, Île-de-France 1
Adelaide, SA 1
Vigo, Galicia 1
Vienna, Wien 1
Pasto, Departamento de Nariño 1
Greater Noida, UP 1
Santiago, Región Metropolitana 1
Sydney, NSW 1
Düsseldorf, NRW 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

eToro Issues Reports

Latest outage, problems and issue reports in social media:

  • Iven80156519 Iven (@Iven80156519) reported

    @eToroService @eToro All of us need a reasonable explanation after this bug fixed. Otherwise, how can we trust you? This problem, making us lost a good price to invest and miss profits several times, is not happening once, an apology is truly not unacceptable!!

  • davecokell DaveCoke (@davecokell) reported

    @eToroService No problem, it’s only been 16 hours.

  • 2toscratch2021 Jason wysoczanski (@2toscratch2021) reported

    @eToroService @eToro Just seen Etoro advert **** off can start trading today?? I can’t today or yesterday which has cost be big time. Not one to brag about how much I have etc but I’m fuming how you guys have put me in this position not allowing me to profit from this market

  • Bob38681168 Bob (@Bob38681168) reported

    @Mar1tg @eToroService @eToro 16 hours unplanned maintenance. Everyone should move to another platform. Also heard that they are in financial trouble so your money isn’t safe.

  • dmacdonald29 Darren Macdonald (@dmacdonald29) reported

    @eToroService I thought you identified the issue yesterday

  • Earnst14 C Earnest (@Earnst14) reported

    @eToroService @eToro Guys, it's been over 12 hours. As an established online platform, you have to acknowledge just how bad that is. As an established online trading platform, it's devastating.

  • IIRazorII1 IIRazorII (@IIRazorII1) reported

    @eToroService @eToro If you don’t wanna loose much customer you better get some gifts to your user for this long downtime. Reduce the spreads for example! We were cut off the markets for over a day!

  • asmirX Gantz (@asmirX) reported

    @eToroService Is that another sorry for the millions that have been lost. **** you

  • OmaarMUFC Omaar (@OmaarMUFC) reported

    How are the price alerts still working but your platform is still down for 18 hours and counting @eToro? Poor service.

  • Bonk50930191 Bonk (@Bonk50930191) reported

    @eToroService @eToro I work for IBM, we are providing IT services to several corporations in finance on good old mainframes. If we had an outage of one day we would be sacrificed to the gods...

  • elcerebrotuita Brain Smart Chain (@elcerebrotuita) reported

    @eToroService Offline not working also...worse, says my username and pwd don't match...

  • jonnyhanson69 Jonny (@jonnyhanson69) reported

    @eToroService I’ve managed to register with another provider and seen my equivalent investments at a massive loss today. Now is the time to buy in and it seems very convenient your site has gone down at this very opportune moment. I’ll be withdrawing my portfolio ASAP

  • MalukSechko Малък Сечко (@MalukSechko) reported

    @agowa338 @ahmad04386828 @eToroService very specific service for a specific region, basically nobody cares. It's like etoro having the help section not working - no one cares

  • Bob38681168 Bob (@Bob38681168) reported

    @agowa338 @ahmad04386828 @eToroService Bull sat. 16 hours unplanned maintenance. Everyone should move to another platform. Also heard that they are in financial trouble so your money isn’t safe.

  • oliver3577 Olivier DJIDJELLI (@oliver3577) reported

    @eToroService @eToro Ppl are saying the platform is workng with new accounts; so Is this the way etoro is preventing a liquidity issue do to ppl removing funds as the BTC & ETH collapse? Worrying...

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