eToro Outage Map
The map below depicts the most recent cities worldwide where eToro users have reported problems and outages. If you are having an issue with eToro, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
eToro users affected:
Check Current Status
Withdrawals
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Zaragoza, Aragon | 4 |
| Venelles, Provence-Alpes-Côte d'Azur | 1 |
| Köln, NRW | 1 |
| Hettenshausen, Bavaria | 1 |
| Munich, Bavaria | 1 |
| West Liberty, KY | 1 |
| San Rafael, Castilla y León | 1 |
| Barrow in Furness, England | 1 |
| Rennes, Bretagne | 1 |
| Bonn, NRW | 1 |
| Ejea de los Caballeros, Aragon | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
-
Alex Parkin
(@alexparkin90) reported
@fryman7 @eToro Not really man. I came into it as a novice as well just spoke a bit to someone at work who has done it for years. I've put £400 into it over 2 months and I'm £10 down but that's mostly from pratting around at first trying to try to grips with using the app when I bought badly!
-
Sal🇳🇮🇮🇪🇪🇦🇪🇺
(@Salvado46748818) reported
@eToroService @eToro I was about to deposit but withdrawing seems a big issue on this platform.
-
Gaurav Sharma
(@gaurav8745) reported
@eToro Than you would have robbed us by now.. worst platform
-
Juan F. Gutierrez
(@juanfgutil) reported
@eToro Worst service withdrawn my money 7 days ago and no answer yet were is my money!!!???
-
AZ
(@CesarAzmitia) reported
@eToroService It seems that it is not one case but several. I have answered all the questions, in fact the query sent on March 30, is answered from the first mail, in February and detailed in screenshots with the confirmation of yourselves in this social network, the day of the problem.
-
AZ
(@CesarAzmitia) reported
@eToroService So, the answer to the pending question in another open case at "what hours did you try to close them?" It is: at the time that there were problems on all their platforms and that they have been attached in screenshots on several occasions by mail.
-
AZ
(@CesarAzmitia) reported
@eToroService Thank you, I have responded to every email and recent every requested information, even if it is a repeat offender. I'm still waiting for the solution
-
Capitalis Investire
(@LargoJd) reported
@eToroService Yes with no success. The customer service with etoro is not great at answering questions - mainly resulting in the customer jumping through hoops until they get discouraged.
-
Capitalis Investire
(@LargoJd) reported
@eToroService Can you not just put me in contact with someone who can help instead of asking me to jump through hoops again?
-
ahmed
(@ahmed16930580) reported
@eToroService I have been waiting 2 months for my money to be returned for problems with the platform, I have been assured my case is being reviewed for over 2 months.. This is unexpecable! case, reference number 01926769.
-
Roan Lofthouse
(@roanlofthouse04) reported
@harrypitcher_08 @BurnleyOfficial @eToro Pieters ain’t even that bad and we’ve rushed Taylor back to many times n then he gets another injury
-
becaedwards93
(@becaedwards931) reported
@eToro I filed a customer support request in early March and have not had a reply since 12/03, coming up to 4 weeks with no contact. What's happening please?
-
Aashish Serai
(@SeraiAashish) reported
@eToro not a reliable trading platform, still havent received a response from the support/contact us team. Been more than 2 months now..
-
Vince
(@EnzoV1991) reported
@eToroService At this stage I have lodged a ticket with the customer service team, but I am still encountering the issue. Bit odd seeing as yesterday I could see my individual withdrawals, now I can’t.
-
Valat
(@Valaty1991) reported
@eToro I tried to send 5000 dollars in ripple to my wallet Appereantly too much at once Tried to partially close the trade down to 500 and it STILL is too low Made 250 dollars of loss so far and appereantly it's still too much to send 500 dollars to my wallet
Check Current Status