eToro

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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.

Problems in the last 24 hours

The graph below depicts the number of eToro reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

eToro Outage Chart 01/12/2026 20:20

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Most Reported Problems

The following are the most recent problems reported by eToro users through our website.

  1. Login (40%)

    Login (40%)

  2. Website (35%)

    Website (35%)

  3. Trading platform (22%)

    Trading platform (22%)

  4. Deposits (4%)

    Deposits (4%)

Live Outage Map

The most recent eToro outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceRennes Login
GermanyBonn Login
SpainEjea de los Caballeros Website
GermanySteinfurt Login
SwitzerlandZürich Trading platform
GermanyMarktheidenfeld Website
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

eToro Issues Reports

Latest outage, problems and issue reports in social media:

  • Muelyson Muely (@Muelyson) reported

    @eToro Will you be taking part in the DAOFlare ($DFLR) airdrop as part of the $FLR drop from $XRP? This happens on the one month anniversary of the Flare Main Network Launch. Thanks.

  • crypto_iso CryptoISO (@crypto_iso) reported

    @scottmelker @eToro Damn. When platinum mugs @tradingview

  • BigBobbyRobby Bobby Robby (@BigBobbyRobby) reported

    @Lex_Mamilia @david_statter @eToro Ah nightmare mate, I tried to get into my old wallet to see if I had change leftover but I lost the 10 word backup password I had written down when I moved house. But you're right, **** happens, can't keep regretting it forever!

  • EveHennessa Bitcoin Kindergarten Eve (@EveHennessa) reported from Washington, D.C., District of Columbia

    @eToro,I had to jump through so many hoops, plus purchase on your exchange. I never got my $100 bitcoin (it would be $250 now). Your customer service u changed to a group chat. (U have no customer service). I don’t know how u r in business. @IvanOnTech #etoro = bad #business

  • IWANT2CTHEWRLD EYEWANT2CTHEWORLD (@IWANT2CTHEWRLD) reported

    @iTrustCapital Better than that damn lame *** @eToro

  • gaurav8745 Gaurav Sharma (@gaurav8745) reported

    @eToro once again 2 glitch in 2 days.. you guys need a standing ovation.. 👏 getting worse.

  • PaddySynge Paddy Synge (@PaddySynge) reported

    @eToro due to the automated emails you keep sending to my help tickets, I’m forced to write here: my NIE is not accepted in the first step of confirming my account (haven’t even got to point of sending a scan of doc yet). “Number is invalid”. It’s not...

  • etem01510085 etem (@etem01510085) reported

    @eToro i am waiting over 1 months why not sorting my issue

  • Bob38681168 Bob (@Bob38681168) reported

    @cristi_ariton @eToro I’ve lost thousands and problems again today. A friend of mine warned me that etoro do this and I raised with my account manager at the time. Total joke service. No one is getting back to us

  • WalidTabesh Walid Tabesh (@WalidTabesh) reported

    @FeloClayBo @eToro I am facing the same issue with eTorro service, taking forever to respond on the case !!!

  • LastAnonymous19 Anonymous 💭 (@LastAnonymous19) reported

    @eToroService @eToro Still cant believe a platform like this can’t let me trade and your customer service cant solve any of our solutions

  • Bob38681168 Bob (@Bob38681168) reported

    @eToro Etoro are total rubbish. Platform locks out and you lose thousands whether deliberate or stability issue unknown. Staff can’t cope with volumes of calls and I’m a platinum plus customer.

  • Lex_Mamilia Tiago Vidigal 🇺🇸⚖️🇵🇹 (@Lex_Mamilia) reported

    @david_statter @BigBobbyRobby @eToro Don't feel so bad. I have 50 bitcoins that was paid to me due to a WoW carry to top spot in an arena, at the time I didn't care for it (it was less than 20 bucks) and now I don't have the wallet info, can't recall any of it lol... I admit I was bummed for a while but that's life.

  • viecoxx viecoxx (@viecoxx) reported

    @eToroService @eToro Today I Opened my account and all my positions were closed. Wtf!

  • DomainFrank Frank Meester (@DomainFrank) reported

    @besart @eToro @yoniassia They only thing that drives people crazy is this continous Notification Popup telling you to deposit funds because yr account is up a few % ,,even if you are down 1000's . I think we are quiet able to decide for ourselves what to do.

  • Bob38681168 Bob (@Bob38681168) reported

    @eToroService @eToro Etoro are total rubbish. Platform locks out and you lose thousands whether deliberate or stability issue unknown. Staff can’t cope with volumes of calls and I’m a platinum plus customer.

  • Immortalxplorer Immortal Explorer (@Immortalxplorer) reported

    @eToro @eToroService , I cannot complete my profile as my friend used MY personal phone number to set up his own account. He has since removed it but it still says "This number is being used by another account" when I try to complete my profile, I can't trade. Please help.

  • OctavioMarH Octavio Martinez-Huerta (@OctavioMarH) reported

    @eToroService I have not been able to sign on to my account. Need help please

  • elocmize Eloc.Link (@elocmize) reported

    @eToro has to be the worst platform in crypto. But it is the only place where I know I can buy $ada which frustrates me.

  • FalseSimplicity Julian in Wales. (@FalseSimplicity) reported

    @eToroService @eToro if you want to sack your IT Director for being incompetent, I’ll happily come and help put your systems on a footing that doesn’t screw over your customers.

  • RyanW_M Ryan (@RyanW_M) reported

    @eToroService why isn’t anyone getting back to me? This customer service is SHOCKING. I have tweeted and DM’d....no response

  • investing1995 jclarkwealth (@investing1995) reported

    Three days now with no response or support from @eToro @eToroService Never experienced worse customer service.

  • AleksanderFeld1 Aleksander Feldman (@AleksanderFeld1) reported

    Hey @eToroService please check dm need help ticket asap :(

  • jakocam14 JanKoop (@jakocam14) reported

    @eToroService i will close my account but, following your steps, i can't get it done. Can you help me?

  • RoopjeetP RP (@RoopjeetP) reported

    @jaynemesis @Cryptotyrion Can you have a word with @etoro and tell them to sort their damn stop loss function on crypto.

  • AVSolutionsHere MoneySolutionsHereLtd (@AVSolutionsHere) reported

    @PandaBossAnna @chroniclesofcf happy to help you, but clearly you may not want help. dont get why you would think your referral code will give you $250 without speaking to someone from @eToro

  • etem01510085 etem (@etem01510085) reported

    @eToro etoro , i have problem on my account i bought litecoin 123.84 now litecoin is 172.32 but showing on my account something else i have lose lots before etoro issue

  • andysilvao Andres Silva O. (@andysilvao) reported

    @eToro you should solve your customers' issues first!

  • Btc_Monk Dxb_Btc (@Btc_Monk) reported

    @scottmelker @eToro @etoro sucs they take 2+ days to transfer funds from account to wallet... worst platform in the market

  • OctavioMarH Octavio Martinez-Huerta (@OctavioMarH) reported

    @eToroService My user I’d is Octavio9288 and have not been able to access my account. Your customer service is incredibly poor and you make it almost impossible to contact you