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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of eToro reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at eToro. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by eToro users through our website.
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Login (50%)
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Website (44%)
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Withdrawals (3%)
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Trading platform (3%)
Live Outage Map
The most recent eToro outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Venelles |
Login | |
 Zaragoza |
Website | |
| Zaragoza |
Website | |
| Zaragoza |
Website | |
| Zaragoza |
Website | |
 Köln |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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🔞Vibeavape🔞
(@vibeavape) reported
@ferrandoandre88 @eToro There site being down for a full day last week really messed up my portfolio, caused a drop of 21% hoping to pull it all back this over this next week, but heavily invested in crypto currency as US market crashed hard last week
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Benonwine
(@benonwine) reported
@eToroService @AffableEngg Do you ever get back to customers when they raise tickets. Your customer service seems to be non existent in very concerned
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Steven Still
(@StevenStill4) reported
@eToroService @eToro is your trading service down, because no one can open any positions on crypto.
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cameron streff
(@cameronstreff) reported
@Juul99131147 @eToro @eToroService Atleast they’ll let you withdraw. They froze my account for no reason and I can’t withdraw, deposit, or trade. And they’re customer service is nonexistent!
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Steven Still
(@StevenStill4) reported
@eToroService No, seems to be back up and running again but was down for over an hour, lots of people couldn’t trade Bitcoin and Litecoin.
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q
(@baldyboy78) reported
@eToroService @yoniassia I'm trying to do my crypto taxes. can you please add a complete API with full transaction support for your app so I can file with @CoinTracker
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Λ l
(@ALJVD1) reported
@eToroService We’ve already done this. And I’m waiting for my complaint from January. I cannot even be bothered to complain about what happened in February.
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vinny
(@vinnyjack1) reported
@eToroService @Portus27 The question is what are you doing to compensate the investors who all lost money during the so called database crash , there is no one at eToro to speak to , why is that ?? Speak up please answers are required
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Baldeagle78
(@ARJW78) reported
@CPFC @GaryJCahill @eToro Would be something to rejoice over we were playing a top 6 club and expected to be outplayed, but not when the tactics and lack of quality on the ball was so poor than we had to hang on grimly against a team in 18th. Pathetic again.
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Andrew Cowe
(@AndyCowe110969) reported
@eToro poor service is something I am used to in this country, sadly, but the two messages I received from you today are absolutely beyond belief. That is contempt for a customer taken to a whole new level, and I will take my business elsewhere. You are disgusting.
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cameron streff
(@cameronstreff) reported
@eToro Do not trade with etoro it’s a scam. Their servers are constantly down. They froze my account for over two weeks now, can’t trade, deposit, or withdraw! And their customer services is nonexistent!
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Benonwine
(@benonwine) reported
@ferrandoandre88 @eToroService @AffableEngg Just watched your blog very useful thanks. The big complaint for me is there customer service or lack of service is awful and non existent and for such a big company surprising
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M Almeida
(@mmalmeida) reported
@eToroService @Portus27 And if a platform that trades millions of dollars per (hour? Minute?) doesn't know how to have a server architecture that does not stop when "the database crashes", then it's not safe to use.
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Amjad Ali
(@amjadal53356181) reported
@eToro Is this a warning to say don’t even log in to Etoro as you will be down?
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cameron streff
(@cameronstreff) reported
@eToroService Check your DM’s.... I DM’d you guys over a week ago and you guys have done nothing to resolve the problem.
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Ignacio
(@Portus27) reported
@eToroService you guys are down again? Are you shitting me? #etoro #etorodown
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Marny López
(@i_MrLopez) reported
@eToroService Same issue. Cannot remove. It says the max amount is $0.00
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Sam Kapricorn
(@SamKapricorn) reported
@eToroService @Juul99131147 I NEED TO EDIT MY STOP LOSS LIMIT BEFORE THE MARKET OPENS IN LESS THAN 5 HOURS OR I LOSE MY MONEY !!! I DON'T WANT A APOLOGY I WANT YOU TO FIX IT NOW !!!! SO I DON'T LOSE.. OR YOU WILL GIVE ME A COMPENSATION
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Anthony PERUZZO
(@Anth0ny_P) reported
@eToroService What this mess I cannot open a position on any crypto currency ... I am your customer for 3 years now ! what does this issue mean? If you don’t solve it within 24h , I leave your joking platform (amateur)
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simon sullivan
(@MrSullly) reported
@Juul99131147 @eToro @eToroService I agree customer service is sub par as a platinum member . What’s the other option to change too ?
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r0a5k1ll
(@r0a5k1ll3) reported
@eToroService i just received the notification email for the ticket i logged re withdraw funds not being received. 14 days till you respond to it??? You have heard of SLA's haven't you? Your dealing with millions of dollars of peoples money and you cant employ enough support staff???
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Nicolas hersant
(@Neostigma1306) reported
@eToroService Seems like you have more problems again today... Cannot close or edit positions.,,,.
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VGO
(@VGO09909736) reported
@eToroService @Juul99131147 I am a user, I have a fault with my account reported in more than 5 claims. I still can't use my money, nor do I have any support from you.
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Horace
(@ProperMyGander) reported
@eToro Time for another outage then
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BAGSofSPIDERS
(@BAGSofSPIDERS) reported
@eToroService Closed the market longer than the nasdaq and wouldn't let me cash out until the stoploss was hit... No actual help for over a month.
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chewlf
(@chewlf) reported
@eToroService I have problem with my online banking fund transfer whereby the amount did not reflect in eToro balance. Amount has been deducted from my local bank. I have the ticket (01948348) opened and with the payment slip attached. Please help me. Thanks.
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Sam Kapricorn
(@SamKapricorn) reported
@eToroService @rusovski I NEED TO EDIT MY STOP LOSS LIMIT BEFORE THE MARKET OPENS IN LESS THAN 5 HOURS OR I LOSE MY MONEY !!! I DON'T WANT A APOLOGY I WANT YOU TO FIX IT NOW !!!! SO I DON'T LOSE.. OR YOU WILL GIVE ME A COMPENSATION
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cryptolove
(@ColliRomaric) reported
@StevenStill4 @eToroService @eToro No the site is down again😡
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Marius V.
(@MariusVisan6) reported
@eToroService Hi ! “ Unable to open order “ for all assets on your platform ! I’m sorry to tell you but the issues are coming more and more offen.
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Wasp
(@Wasp1968) reported
@eToroService @Portus27 Again? WTF Etoro. I am platinum but time to move on I think..