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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of eToro reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at eToro. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by eToro users through our website.
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Login (40%)
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Website (35%)
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Trading platform (22%)
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Deposits (4%)
Live Outage Map
The most recent eToro outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Rennes |
Login | |
 Bonn |
Login | |
 Ejea de los Caballeros |
Website | |
| Steinfurt |
Login | |
 Zürich |
Trading platform | |
| Marktheidenfeld |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Mikhail Suvorov
(@rusovski) reported
@eToroService @Juul99131147 Dear eToro customer service: you have many upset users, unfortunately your performance as a trading platform is Achilles heel we, as users, all concern about, mainly because we are talking about money. We really need you to invest in stability and security of your platform now.
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Daniel
(@Daniel27661521) reported
@CPFC @GaryJCahill @eToro Shame it wasn’t Mateta for a hat trick. I mean if you don’t play new players how ******** are they meant to score Roy!!!!!!!
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David m reid
(@Davidmreid3226) reported
@eToroService They do not help they just keep saying they will answer in 14 days or I should close the account , but if I close the account my equity will disappear . Why does your withdrawal not work and keep refering me back to customer services
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cameron streff
(@cameronstreff) reported
@eToro Do not trade with etoro it’s a scam. Their servers are constantly down. They froze my account for over two weeks now, can’t trade, deposit, or withdraw! And their customer services is nonexistent!
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Wasp
(@Wasp1968) reported
@eToroService @Portus27 Again? WTF Etoro. I am platinum but time to move on I think..
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Steven Still
(@StevenStill4) reported
@eToroService No, seems to be back up and running again but was down for over an hour, lots of people couldn’t trade Bitcoin and Litecoin.
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Benonwine
(@benonwine) reported
@eToroService @AffableEngg Do you ever get back to customers when they raise tickets. Your customer service seems to be non existent in very concerned
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Steven Still
(@StevenStill4) reported
@eToroService @eToro is your trading service down, because no one can open any positions on crypto.
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Marny López
(@i_MrLopez) reported
@eToroService Same issue. Cannot remove. It says the max amount is $0.00
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cameron streff
(@cameronstreff) reported
@Juul99131147 @eToro @eToroService Atleast they’ll let you withdraw. They froze my account for no reason and I can’t withdraw, deposit, or trade. And they’re customer service is nonexistent!
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Sam Kapricorn
(@SamKapricorn) reported
@eToroService @rusovski I NEED TO EDIT MY STOP LOSS LIMIT BEFORE THE MARKET OPENS IN LESS THAN 5 HOURS OR I LOSE MY MONEY !!! I DON'T WANT A APOLOGY I WANT YOU TO FIX IT NOW !!!! SO I DON'T LOSE.. OR YOU WILL GIVE ME A COMPENSATION
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Sam Kapricorn
(@SamKapricorn) reported
@eToroService @Juul99131147 I NEED TO EDIT MY STOP LOSS LIMIT BEFORE THE MARKET OPENS IN LESS THAN 5 HOURS OR I LOSE MY MONEY !!! I DON'T WANT A APOLOGY I WANT YOU TO FIX IT NOW !!!! SO I DON'T LOSE.. OR YOU WILL GIVE ME A COMPENSATION
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Harvey Morrison
(@HarveyEmorrison) reported
@eToroService I have reached out multiple times about issues with my account with no response I am a premium platinum member, I am going to start withdrawal of funds if no one can get back to me.
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Lex Luthor
(@Aruuubeee) reported
@eToroService Is there any new companies that you guys are planning to support? If there is, where can we see the list? And can we like do petitions or something?
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cryptolove
(@ColliRomaric) reported
@StevenStill4 @eToroService @eToro No the site is down again😡
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Harry
(@BFCHarryy) reported
@pye_luke @BurnleyOfficial @eToro He does **** all I don’t even know who your watching he knows no one will take his place because the other two are all ways injured it happened with cork last year before we signed brownhill his performances dropped so we bought brownhill
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Luka ⚜️
(@Lukathfc) reported
@bfcorey @BurnleyOfficial @eToro Is it bad
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VGO
(@VGO09909736) reported
@eToroService @Juul99131147 I am a user, I have a fault with my account reported in more than 5 claims. I still can't use my money, nor do I have any support from you.
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Marny López
(@i_MrLopez) reported
@eToroService @capital11235813 Yeah, what about the copy-sync issues? All of my copies are in red because of last downtime. A lot got closed in red and with big losses. When the trader closed them in green with wins. Fix this eToro.
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Anthony PERUZZO
(@Anth0ny_P) reported
@eToroService What this mess I cannot open a position on any crypto currency ... I am your customer for 3 years now ! what does this issue mean? If you don’t solve it within 24h , I leave your joking platform (amateur)
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joe oneil
(@joeoneil1) reported
@eToroService @Juul99131147 What are you doing about people who lost money due to not being able to close positions? I opened a ticket only to receive further poor service. i.e. "open another ticket".
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Marius V.
(@MariusVisan6) reported
@eToroService Hi ! “ Unable to open order “ for all assets on your platform ! I’m sorry to tell you but the issues are coming more and more offen.
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Luke Pye
(@pye_luke) reported
@BFCHarryy @BurnleyOfficial @eToro Yes everyone has been ****. Which means you cant use this game as an example of why mcneil is "bad"
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Ignacio
(@Portus27) reported
@eToroService you guys are down again? Are you shitting me? #etoro #etorodown
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Nicolas hersant
(@Neostigma1306) reported
@eToroService Seems like you have more problems again today... Cannot close or edit positions.,,,.
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Baldeagle78
(@ARJW78) reported
@CPFC @GaryJCahill @eToro Would be something to rejoice over we were playing a top 6 club and expected to be outplayed, but not when the tactics and lack of quality on the ball was so poor than we had to hang on grimly against a team in 18th. Pathetic again.
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Marny López
(@i_MrLopez) reported
@eToroService @eToro Yeah, what about the copy-sync issues? All of my copies are in red because of last downtime. A lot got closed in red and with big losses. When the trader closed them in green with wins. Fix this eToro.
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BAGSofSPIDERS
(@BAGSofSPIDERS) reported
@eToroService Closed the market longer than the nasdaq and wouldn't let me cash out until the stoploss was hit... No actual help for over a month.
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Andrew Cowe
(@AndyCowe110969) reported
@eToro poor service is something I am used to in this country, sadly, but the two messages I received from you today are absolutely beyond belief. That is contempt for a customer taken to a whole new level, and I will take my business elsewhere. You are disgusting.
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Steve
(@StevenEll67) reported
@CPFC @eToro What a stupid question did you watch game