eToro status: trading issues and outage reports
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Full Outage Map
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Problems in the last 24 hours
The graph below depicts the number of eToro reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at eToro. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by eToro users through our website.
- Login (55%)
- Website (26%)
- Trading platform (18%)
Live Outage Map
The most recent eToro outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide
|
Login | 20 days ago |
 Reading
|
Trading platform | 24 days ago |
 Kuala Lumpur
|
Login | 1 month ago |
 Maintal
|
Website | 1 month ago |
 Nice
|
Website | 1 month ago |
|
Paris
|
Login | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Mr. Cold (@Javier_Cold_) reported@eToroTeam 26 days of @eToro blocking my money in a breach of contract and their own T&Cs, 22 days to review a single bank statement. This is the customer service people can expect from them... @yoniassia your guys are doing a great job...(irony)
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DJB (@insiderknowldge) reported@eToroTeam @eToroTeam why are you selectively replying to tweets and ignoring a very valid request I have made via dm as a result of your service going down?
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Harry (@Harrycqpm) reported@Everton @eToro Gueyes nearly just collapsed for **** sake bring Armstrong or rohl on before he dies
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Akshaya Khandooja (@akshaya7401) reported@eToroTeam @eToro @eToroUS - you guys have not addressed, the account has been hacked or you guys have liquidated the account and you guys have not addressed the issue. I have not recieved any DMs from you
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RelentlessExecution (@Subtlepower4) reported@etoro your customer service is an absolute disgrace. You claim issues are “resolved” when they’re clearly not. I’ve been blocked from withdrawing my own money for days — support case #07685184 has gone nowhere, and your complaint form doesn’t even work. Sort this out NOW
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Wendy (@Wendy8544417517) reported@eToroTeam More importantly, this is not just a login issue, I am unable to manage or close open trades. This is putting my funds at risk. Being locked out of trade management during live market conditions is unacceptable.
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Kennyblaze (@Undaunted0001) reported@eToro Please don't use this platform, you will surely regret they lock people money can't withdraw worst costumer service ever
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Michael berridge (@Michaelberridg3) reported@eToro Tried to give your company another chance but now funds are lost in an internal transfer. Please fix case number 08911880….
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Darius (@trocyszyn) reported@eToro Hello, why the platform stopped working? I cannot log in. When trying to: a) start chatting at help center it tries to log in (not working) b) open ticket -> moves to start chatting c) Clicking on: ‘problem signing in’ -> just refreshes same page pls help
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JMan (@TheFinPitch) reported@LongInnovation @eToroTeam I was down -1.44% today 🛑
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Robert Seso (@RSeso2) reported@eToro please fix the iPad App, it no longer shows the account balance on the home page in the portrait view.
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Wilmer Arteaga (@killerwilmer) reported@eToro @eToro my withdrawals are blocked and support keeps closing my tickets without solving anything. I need urgent help accessing my funds.
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LongInnovation (@LongInnovation) reported@eToro @eToroTeam @eToroUS Has to be the most ****** business of all time. 1. I had to personally ask them 20 times to add the YTD chart back onto the app. Why in the world would a brokerage not tell you your YTD performance. 2. It took 4 different agents last time to find someone competent enough and with half a brain for them to actually physically help me. 3. There’s now 3 different ways to check your YTD performance. The first is wrong by around 7 or 8% how? The second was around 12 hours delayed but was accurate, this is now frozen and has now not updated for nearly 2 days? The last is now just completely wrong and the chart doesn’t even make sense 💀 What an absolute **** show of a business. This is a warning to everyone not to use EToro, i will soon be moving my funds if this absolute joke of a business doesn’t improve. - if you’re starting your investment journey avoid EToro at all costs.
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🇳🇴viking of spurs🇳🇴 (@VikingSpurs) reported@Haviermerko @CPFC @eToro Tottenham fans are the fans you cant call plastic. We dont win any trophies except for last year, and are probably going down this year
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Michael berridge (@Michaelberridg3) reported@eToroTeam Why is my account now restricted? It this part of the error? Everything was verified and cleared 3/13
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Mr. Cold (@Javier_Cold_) reported@eToro 27 days with my money held by @eToro, ignoring their own T&Cs as they did not communicate it to me. And 23 days to review my bank statement and confirm it is MY money. Why is eToro so incompetent? Why does your customer service sucks? Why don't you follow your own T&Cs?
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Mr. Cold (@Javier_Cold_) reported@eToroTeam 13 days investigating and reviewing a bank statement...excessive like eToro requests. When asked for a timeframe, no answer. @eToro is in breach of clause 26.5 and 14.10, and people deserve to know how bad and slow is your customer service team.
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Andy Lee (@andyleeck) reported@eToro @lale_akoner I have Etoro. I cannot cancel a pending order. I am Etoro Platinum Club member. I asked customer service for help. No help came! Etoro account name is Andy Chien Kuan Lee
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Mufc Aristocracy (@MufcAristocracy) reported@Everton @eToro Wtf was Pickford doing on that cross
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Donat (@Salimcard) reported@Wendy8544417517 @JabroniTV @eToro Same problem here
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Boxinsocks (@boxinsocks) reported@eToroTeam @eToro Just lost a customer
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The Designer (@designerhatari) reported@CPFC @eToro Too bad Onana is around
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Mārtiņš Krusts 🇱🇻🇺🇦🇮🇱 (@krusts) reportedYou might see some more of video content attached to my posts as finally I found robotized translate solutions of fair quality. It started with motivation🐂campaign by @eToro - test AI and we will refund expenses of your tests. Most of tests failed, but some few changed some of my tasts. I wanted to express gratitude. Fun fact, i forgot to apply for refund in the end, probably ended, but motivation was all I needed.
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Mārtiņš Krusts 🇱🇻🇺🇦🇮🇱 (@krusts) reportedYou might see some more of video content attached to my posts as finally I found robotized translate solutions of fair quality. It started with motivation 🐂campaign by @eToro - test AI and we will refund expenses of your tests. Most of tests failed, but some few changed some of my daily tasks. I wanted to express gratitude. Fun fact, i forgot to apply for refund in the end, probably ended, but motivation was all I needed.
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Salahudeen Daudi (@DaudiSalah59430) reported@eToroTeam need support, the chat function is not working on app
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Mr. Cold (@Javier_Cold_) reported@eToro Day 16 of @etoro not returning my money, 16 days reviewing a bank statement. No warning and no knowing when they will finish "reviewing" my document. This is the customer service anyone can expect from eToro...and they don't care.
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EOSE$50B/MSTR$1T🔋🅰️🟠 (@TeslaJLP) reported@eToroTeam I got a generic reply saying due to price gaps or volatility then the ticket was closed. Neither of those are issues with Metaplanet and trading has been unavailable for at least a few days
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Kennyblaze (@Undaunted0001) reported@eToro Please don't use this platform, you will surely regret they lock people money can't withdraw worst costumer service ever
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Rafael Tavarez (@rafaeltavarez88) reported@eToroTeam Hi, I already contacted support but haven’t received a solution. I’m unable to deposit funds despite being verified. Please assist. Username: @tavarezrafael
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Okorre (@korvorst9104) reported@eToroTeam Offline mode is not working for me!!