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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of eToro reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at eToro. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by eToro users through our website.
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Login (40%)
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Website (35%)
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Trading platform (22%)
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Deposits (4%)
Live Outage Map
The most recent eToro outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Rennes |
Login | |
 Bonn |
Login | |
 Ejea de los Caballeros |
Website | |
| Steinfurt |
Login | |
 Zürich |
Trading platform | |
| Marktheidenfeld |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Muely
(@Muelyson) reported
@eToro Will you be taking part in the DAOFlare ($DFLR) airdrop as part of the $FLR drop from $XRP? This happens on the one month anniversary of the Flare Main Network Launch. Thanks.
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CryptoISO
(@crypto_iso) reported
@scottmelker @eToro Damn. When platinum mugs @tradingview
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Bobby Robby
(@BigBobbyRobby) reported
@Lex_Mamilia @david_statter @eToro Ah nightmare mate, I tried to get into my old wallet to see if I had change leftover but I lost the 10 word backup password I had written down when I moved house. But you're right, **** happens, can't keep regretting it forever!
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Bitcoin Kindergarten Eve
(@EveHennessa) reported
from
Washington, D.C., District of Columbia
@eToro,I had to jump through so many hoops, plus purchase on your exchange. I never got my $100 bitcoin (it would be $250 now). Your customer service u changed to a group chat. (U have no customer service). I don’t know how u r in business. @IvanOnTech #etoro = bad #business
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EYEWANT2CTHEWORLD
(@IWANT2CTHEWRLD) reported
@iTrustCapital Better than that damn lame *** @eToro
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Gaurav Sharma
(@gaurav8745) reported
@eToro once again 2 glitch in 2 days.. you guys need a standing ovation.. 👏 getting worse.
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Paddy Synge
(@PaddySynge) reported
@eToro due to the automated emails you keep sending to my help tickets, I’m forced to write here: my NIE is not accepted in the first step of confirming my account (haven’t even got to point of sending a scan of doc yet). “Number is invalid”. It’s not...
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etem
(@etem01510085) reported
@eToro i am waiting over 1 months why not sorting my issue
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Bob
(@Bob38681168) reported
@cristi_ariton @eToro I’ve lost thousands and problems again today. A friend of mine warned me that etoro do this and I raised with my account manager at the time. Total joke service. No one is getting back to us
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Walid Tabesh
(@WalidTabesh) reported
@FeloClayBo @eToro I am facing the same issue with eTorro service, taking forever to respond on the case !!!
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Anonymous 💭
(@LastAnonymous19) reported
@eToroService @eToro Still cant believe a platform like this can’t let me trade and your customer service cant solve any of our solutions
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Bob
(@Bob38681168) reported
@eToro Etoro are total rubbish. Platform locks out and you lose thousands whether deliberate or stability issue unknown. Staff can’t cope with volumes of calls and I’m a platinum plus customer.
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Tiago Vidigal 🇺🇸⚖️🇵🇹
(@Lex_Mamilia) reported
@david_statter @BigBobbyRobby @eToro Don't feel so bad. I have 50 bitcoins that was paid to me due to a WoW carry to top spot in an arena, at the time I didn't care for it (it was less than 20 bucks) and now I don't have the wallet info, can't recall any of it lol... I admit I was bummed for a while but that's life.
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viecoxx
(@viecoxx) reported
@eToroService @eToro Today I Opened my account and all my positions were closed. Wtf!
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Frank Meester
(@DomainFrank) reported
@besart @eToro @yoniassia They only thing that drives people crazy is this continous Notification Popup telling you to deposit funds because yr account is up a few % ,,even if you are down 1000's . I think we are quiet able to decide for ourselves what to do.
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Bob
(@Bob38681168) reported
@eToroService @eToro Etoro are total rubbish. Platform locks out and you lose thousands whether deliberate or stability issue unknown. Staff can’t cope with volumes of calls and I’m a platinum plus customer.
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Immortal Explorer
(@Immortalxplorer) reported
@eToro @eToroService , I cannot complete my profile as my friend used MY personal phone number to set up his own account. He has since removed it but it still says "This number is being used by another account" when I try to complete my profile, I can't trade. Please help.
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Octavio Martinez-Huerta
(@OctavioMarH) reported
@eToroService I have not been able to sign on to my account. Need help please
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Eloc.Link
(@elocmize) reported
@eToro has to be the worst platform in crypto. But it is the only place where I know I can buy $ada which frustrates me.
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Julian in Wales.
(@FalseSimplicity) reported
@eToroService @eToro if you want to sack your IT Director for being incompetent, I’ll happily come and help put your systems on a footing that doesn’t screw over your customers.
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Ryan
(@RyanW_M) reported
@eToroService why isn’t anyone getting back to me? This customer service is SHOCKING. I have tweeted and DM’d....no response
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jclarkwealth
(@investing1995) reported
Three days now with no response or support from @eToro @eToroService Never experienced worse customer service.
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Aleksander Feldman
(@AleksanderFeld1) reported
Hey @eToroService please check dm need help ticket asap :(
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JanKoop
(@jakocam14) reported
@eToroService i will close my account but, following your steps, i can't get it done. Can you help me?
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RP
(@RoopjeetP) reported
@jaynemesis @Cryptotyrion Can you have a word with @etoro and tell them to sort their damn stop loss function on crypto.
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MoneySolutionsHereLtd
(@AVSolutionsHere) reported
@PandaBossAnna @chroniclesofcf happy to help you, but clearly you may not want help. dont get why you would think your referral code will give you $250 without speaking to someone from @eToro
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etem
(@etem01510085) reported
@eToro etoro , i have problem on my account i bought litecoin 123.84 now litecoin is 172.32 but showing on my account something else i have lose lots before etoro issue
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Andres Silva O.
(@andysilvao) reported
@eToro you should solve your customers' issues first!
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Dxb_Btc
(@Btc_Monk) reported
@scottmelker @eToro @etoro sucs they take 2+ days to transfer funds from account to wallet... worst platform in the market
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Octavio Martinez-Huerta
(@OctavioMarH) reported
@eToroService My user I’d is Octavio9288 and have not been able to access my account. Your customer service is incredibly poor and you make it almost impossible to contact you