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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of eToro reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at eToro. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by eToro users through our website.
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Login (40%)
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Website (34%)
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Trading platform (22%)
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Deposits (3%)
Live Outage Map
The most recent eToro outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Steinfurt |
Login | |
 Zürich |
Trading platform | |
| Marktheidenfeld |
Website | |
 Herentals |
Login | |
| Zug |
Login | |
| Berlin |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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unknown
(@007_mufc) reported
@eToroService I have over $15,000 in equity and will change brokers once you’re back live, you’ve been doing this everytime some volatility hits the markets, so many better brokers out there and I’ve lost so much money trading on your incompetent service! Enough is enough!!! 😡😡🤬🤬
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Adam Smith
(@a_smith92) reported
@thecatman27 @eToroService Yeah got a few bits, wanted to buy more yesterday and its back up now. Should probably move to another service really
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manaswi kiran
(@KiranManaswi) reported
@eToroService “Worked through the night” to fix and issue that should not have happened in the first place. This isn’t the first or last time but I hope you guys do well. Or at least until I have my money there.. so hard to think of this platform being around 5 years from now.
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stuart Barclay
(@stu198879) reported
@eToroService This is pathetic I couldn’t open or deposit from 3:15 yesterday afternoon and still at nothing at 7:40 the next morning. how in this day and age can you not sort this problem out in 2 hours max. This isn’t just an issue, there must be more to this!!
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Leonardo N. Villar
(@historiasymagia) reported
@eToroService People please besides writing in twitter how you are or whatever go to the appstore and give @eToroService a 1 star rating so at least potential customer will think twice before they start using the app. #etoro #etorodown
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Cem Bulut
(@Cem_Bulut_) reported
@eToroService @eToro As soon as it is possible take your money and move it elsewhere. I am sick and tired of being played. I hope so bad that the guys from the Facebook Group with several lawyers as admins will f*** you so bad that you never ******* recover. Pigs
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Klaus Frank
(@agowa338) reported
@ahmad04386828 @DoubtingDD @eToroService Well actually it's pretty low. But that doesn't mean it's intentional either. In cases like this when there is a big dip many (most?) people will try to buy. Therefore putting a lot of stress/load on the system. Therefore even a small error can cause very big consequences...
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Малък Сечко
(@MalukSechko) reported
@agowa338 @ahmad04386828 @eToroService no, they don't, my company is in the top 5 clients of AWS in the world, with hundreds of servers rented, there were NEVER such problem in the last 6 years while I am in the company
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John O'Brien
(@JohnOBrien16) reported
@eToroService what the hell is going on. Unable to trade or view my assets. Offline tool unavailable and the same message "Update - Teams are still working to resolved the incident" being posted every hour since yesterday. I'm losing faith and trust in this trading platform.
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toofifth
(@toofifth) reported
@eToroService etoro is still not working😤
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Wade K
(@WadeK12926014) reported
@eToroService @eToro I can't believe what happened to such platform when EVERY critical turning point occurs, just Crash DOWN, for whatever reason, EVERY TIME. Either to buy the dip or reduce the loss, investors are not allowed to move, but get rxped by etoro.
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David Hanneman
(@david_hanneman) reported
@eToroService Not good enough I’m afraid, think it’s a failing service. The Trust has gone.
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Daniel *******
(@danielsandler88) reported
@eToroService @eToro Can you provide any information on the issue? The lack of transparency is what's causing your customer's distress.
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bill gates is a ****
(@Obiwancryptobii) reported
@eToroService lol! I never considered the poss of a platform not being well enough managed to go down for so long, but now.... what if you haven't got enough money to give everyone their money back as the leave your platform..... my bet is still more pain to come. #inbedwithwallstreet
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Omair Hassan
(@hkfama) reported
@eToroService @eToro @eToro existing users cannot login but you can access the platform as new users or by registering as new user ? How come being a new user you can access the system?
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Georges Antoni Moubayed
(@GeorgesAntoniM) reported
@eToroService @eToro Can you tell me how do you expect people that use the “login with apple” to sign in on offline mode?
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Enrico Barausse
(@enricobarausse) reported
@eToroService @eToro Are you kidding me? 18 hrs down? stop f... thanking me for my patience. I have no more patience @eToro as soon as I'm allowed back in I will take whatever loss will be needed to close this scam of a service. Please rest assured that I will also file a complaint
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Klaus Frank
(@agowa338) reported
@DoubtingDD @ahmad04386828 @eToroService If you really think there is something fishy report them to the SEC. But don't post bs on social media. Just having an outage (even if it is a big one) isn't a good reason to switch the platform...
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Suzana Ilić
(@suzatweet) reported
@eToroService Oh you might be in some deep trouble here.. still down.
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Aarow Sales
(@AarowSales) reported
Pretty obvious that @eToro do not have the liquidity to settle trades after the corrections of the past 24 hours. Don’t believe for a second that this is a ‘technical issue’ this is pure manipulation of customers funds & they are trying to trade their way out of this #etorodown
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Pap Pan
(@trambakoulas) reported
@eToroService @eToro UNACCEPTABLE. Very poor service.
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Erik Eriksson
(@NWOmustdie) reported
@eToroService @eToro I’ve been on etoro for about 2 years. And since I am not day trading, I have selldom had any issues with the platform. And I understand there can be technical problems. But! You guys REALLY need to learn from this. Not only the tech problems, but above all - how to communicate!
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Малък Сечко
(@MalukSechko) reported
@eToroService scammers, you said 16 hours ago "We identified the issue". Are you lying now or you were lying yesterday?
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westwalesstripping
(@westwalesstrip) reported
@MateoVaronaP @eToroService @eToro At first I used to think it was just unfortunate but it’s now happened 7-8 times causing losses! Close buttons not working, site crashing etc
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Oleg Korol
(@oleg_korol) reported
.@eToro The site has been down for quite a while now. Any idea when it will be up again? Do you need some help? :)
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Thomas
(@Thomas45917929) reported
@eToroService Like seriously yous are a massive company whit people who traid on your platform from all over the world or where ever you have a licence to traid and I haven't a clue how you got your licence for Europe and anywhere else and yous don't have a customer service team to answer
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Scott
(@thecatman27) reported
@a_smith92 @eToroService Nice. Oh is it? Yeah this outage was just disgusting. Hope you’re well mate.
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Amjad Ali
(@amjadal53356181) reported
@eToroService @eToro Dave trades on Etoro and Simon trades on Binance , Dave is losing money as Etoro is always down, has huge leverage fees and never compensates however Simon is making money as Binance has a working platform and a ceo who cares. Don’t be a Dave!
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Laurentiu Bazac
(@lbazac90) reported
@eToroService @eToro At least you could have posted a correct status update in your "status update" page: "Update - Teams are still working to resolved the incident." WORKING TO RESOLVED"? REALLY?????
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Leonardo N. Villar
(@historiasymagia) reported
@eToroService People please besides writing in twitter how you are or whatever go to the appstore and give @eToroService a 1 star rating so at least potential customer will think twice before they start using the app.