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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of eToro reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at eToro. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by eToro users through our website.
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Website (35%)
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Trading platform (33%)
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Login (28%)
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Deposits (5%)
Live Outage Map
The most recent eToro outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bad Aibling |
Website | |
 Grenoble |
Trading platform | |
| Nîmes |
Trading platform | |
| Goussainville |
Login | |
| Troyes |
Website | |
| Amiens |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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iaingraf
(@iaingraf) reported
@crawford_al @eToro Feeling your pain as well. No way to respond to tickets that I have raised and no one has contacted me as promised. Service is shocking, one of the worst that I have experienced!
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Mociuk
(@mociukas) reported
@walidalieldin @eToro @NaiMdxb same situation over here. market opened and did not close for 2 days. how did it end for you? contacted support? or gone on its own?
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Jason Towsley ☕️🧢 🇨🇦🟠
(@jasontowsley) reported
from
Windsor, Ontario
@BradMichelson @eToro *want... sorry, fat finger problems.
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Mustaq Hussain
(@mustaqh) reported
@yoniassia I have transfered my funds to my @eToro account via Bank transfer on 01st Jan 2021. I have requested your support team to update and provide me the status with ticket no. 01526776. There proper update or response. Please look into this and let me know. @eToroService
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Zoe pierro
(@ZoePierro) reported
@eToroService @eToro Unable to withdraw funds. It’s impossible. Customer service useless. Don’t use eToro!
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Glayden
(@glayden92) reported
Does eToro customer care even work @eToro
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Allison Crawford
(@crawford_al) reported
@N_M_Cameron @eToroService @eToro I have exactly the same problem. Money transferred, I've sent proof of transfer 3 times and it's been completely ignored.
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iaingraf
(@iaingraf) reported
@eToroService HELP .. I am in a never ending circle of automated suggestions that are not resolving my issue. I am unable to login and I am unable to reset my password so asking me to login to register a ticket is not going to work .. continued..
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LivingZombi
(@ZombiLiving) reported
@Cointelegraph @eToro Those traders are stupid. etoro stopping margin trading is literally announcing their impending price pump that they don't want people buying low into. Let all exchanges continue doing this so we can predict every bull run with their own greed.
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iaingraf
(@iaingraf) reported
@UkReadey @eToro Agree - I can’t access my account either. Password reset not working and eToro support is non existent.
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Karen Fazackerley
(@KarenFaz) reported
@DLRbrts @BurnleyOfficial @eToro I just think he would have caused United trouble at the back, bring him on with 20 to go to shake things up a bit.
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Sebastian White
(@SebWrites) reported
@eToroService I've replied to your DM. As I said 'whatever' the emails say, which have been sent, the point is the problems still present on the platform. And over a "week" now, and I'm 'still' waiting for promised call backs from TJ and Tom please?
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Benn
(@Bennbfc) reported
@BurnleyOfficial @eToro If someone says Vydra should be starting please block me. Wood and Barnes are in a bad run of form but starting Vydra or Joel is idiotic. Thanks
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iaingraf
(@iaingraf) reported
@FernandoScheps @eToro I agree the support is a joke. No way to contact anyone from eToro support in the timescales that meet the user needs. Surely unacceptable for a trading platform.
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Flying Irishman
(@GabiColman) reported
@jaynemesis @eToro The problem I find with most people that have good stats is that they got carried by only one stock such as $Tsla or $Nio What PI's would you personally recommend?
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Paul
(@peegsy) reported
@KarenFaz @BurnleyOfficial @eToro I’ve also seen him a number of times for the 23s but I was talking about his performance on Saturday and it only seemed decent because our other forwards were awful. SD was always going to pick his senior players and quite right too.
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Andres Silva O.
(@andysilvao) reported
@eToro guys, looking for help as your cust serv rep is extremely SLOW! unresolved case and almost 4 weeks!
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Jeff
(@jeffmirebr) reported
@eToroService Total lack of support - Deposited funds 12/31 and basically NO response from anyone at eToro. Chat does not work - Support Tickets do not good. Please help.
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iaingraf
(@iaingraf) reported
@UkReadey @eToro Case 01573298 if anyone from @eToroService would like to help!
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Justtrynnaball
(@justtrynnaball) reported
@eToro why wont u guys ******* send me my money I've opened a damn ticket with u guys no response I'm trying to with draw and I can't I want my money nowwwwww!!
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Paolo Cereno
(@paonerec) reported
What would it take for you guys to resolve my issue @eToro @eToroService
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iaingraf
(@iaingraf) reported
@eToroService @FernandoScheps I agree the support is a joke. No way to contact anyone in the timescales that meet the user needs. Surely unacceptable for a trading platform
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Jay Smith
(@jaynemesis) reported
@khulekani_lele There are a lot of reasons, and I'm not really the one to answer in place of eToro, but I can say that I fully support and agree with @eToro for taking the decision, and assure you they have everyone's best interests in mind.
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َ
(@reaIsmz) reported
@BFCIzza @BurnleyOfficial @eToro is this a bad team?
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Dylan Jones
(@DylanJones360) reported
@eToroService I am a platinum+ member and I've been using your platform for 4 years or more. How is your customer service so terrible?? Please get one of my account managers to contact me.
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Pennyworth$®
(@Pennywo44781754) reported
@jaynemesis @eToro Yeah not bad!
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Lentulus
(@Lentulus18) reported
@eToro Hi guys, would be lovely to invest a bit in this. However, I'm getting the notification that i can't invest in BTC or ETH due do regulatory constraints. I live in the Netherlands, where there are no such constraints, as far as I know. Kindly help me out.
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Raymond gunderson
(@Raymondgunders7) reported
@eToro All I hear is CRICKETS... because I'm UNABLE to deposit, open any positions, or withdraw funds... or to reach customer service for that matter...
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iaingraf
(@iaingraf) reported
@eToroService It is all very well asking me to reply with a private message to remove the issue off the public domain but you need to reply to my private message!
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Mustaq Hussain
(@mustaqh) reported
@yoniassia Problem in providing right support. I have transfered my funds to my @eToro account via Bank transfer on 01st Jan 21 till now its NOT reflected. I have requested your support team to update and provide me the status with ticket no. 01526776. Please do the needful.