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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of eToro reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at eToro. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by eToro users through our website.
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Website (50%)
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Login (43%)
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Withdrawals (7%)
Live Outage Map
The most recent eToro outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Venelles |
Login | |
 Zaragoza |
Website | |
| Zaragoza |
Website | |
| Zaragoza |
Website | |
| Zaragoza |
Website | |
 Köln |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Posea
(@Posea7) reported
@eToro Hi, I have an account verification problem. I've uploaded all the documents required and it told me that verification can take up to 3 days, but I've been pending verification for 5 days now and I still haven't got an answer back. I'm a new user, my username is PoseaC.
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Burl Ives
(@BurlIves8) reported
@eToroService you call me on +66 89 631 6390 and get this sorted out...it has been 6 weeks with no return of my money, your customer service stinks!
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Jenny Gan
(@ggrace1982) reported
@eToroService I mean what if there is no account linked.. And is there any better solution to this? Would it be better for etoro to remove that card?
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MARTIN NYAGAH
(@Mat2037) reported
from
Eldoret, Uasin Gishu
@eToroService been waiting for my verification two months down the line
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Jenny Gan
(@ggrace1982) reported
@eToro I'd deposited using my credit card but can I withdraw to my local bank?As the crefit card had been terminate and the number is changed to new number.
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Sameer Chapgaon
(@SameerChapgaon) reported
@eToroService @kholov23 Been 2 hours DMed you about an urgent issue but no response yet, what a horrible horrible customer service
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💻 ☁️ Sylver SCHORGEN ☕️ 🏝️
(@sylver_schorgen) reported
Hello @eToroService, I'm still waiting for your answer from one of my support ticket. Last time you replied was March 7 and no activity since. Can you please help ?
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George Sylvestsr
(@geob7o) reported
@WBA @eToro Bad ref
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berveleen
(@berveleen1) reported
@eToro hi etoro. Can someone please get in touch with me. I have been logged out of my account and I cannot sign in. App doesn’t let me set a new password
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kadirenes
(@KadirEnesKorkmz) reported
@matt_wba @WBA @eToro Very unstable
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Thanatos
(@Scrappyqoqo) reported
@borisabdull @eToro i have the same problem!
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Lawrence Zolnowski
(@BrowardChamber) reported
@eToroService I tried to be a client. Your customer service is the pits. You sent me an email that I was not worth your time. Everyone hates you on line. You need to clean up your act
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Peter Todorov 🦀
(@PeterTodorov) reported
@MTaredi @eToro This. It just looks bad that they're using FOMO in their ads.
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Zankiu Varimuch
(@zankiuvarimuch) reported
@eToro How about you let me close my trade on $ADA now that I have made profits? I have been trying to close it and only get errors. This is unacceptable.
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kholov23
(@kholov23) reported
What is the problem with your app? I can’t log in into my account, I have changed my password and even though the new password doesn’t work as well. Please fix your issue @eToro @eToroService
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Νικος Κατσανος
(@commandercc2221) reported
@eToro Hello , my name in etoro is ARCtrooperFIVES and almost after 4 weeks, I have not verified. It should be mentioned that I upload all the necessary documents . Please help me!
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Zafar Iqbal
(@zafiqbal) reported
@eToroService I am chasing the customer service for an answer on my case 02024918 but no one has responded with an update? Is this the level of the service?? My complaint is pending since past 22 days with ETORO BUT ALAS NO SOLUTION !!!
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Joel
(@JoelSantelli) reported
@mraveragetrader Grabbing some of the beaten down @eToro ****, in anticipation of Coinbase going up big on IPO day
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Jay Smith
(@jaynemesis) reported
@Ethan_Connelly @eToro They would then need to lower them for all copiers or it would cause sync issues. I think spreads are fine generally, after all, that's how etoro makes money to pay us. Crypto spreads are still totally insane though and need at least a 50% reduction.
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Sameer Chapgaon
(@SameerChapgaon) reported
@eToroService Been 2 hours DMed you about an urgent issue, but no response yet. What a horrible horrible customer service
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M_ALM
(@MkM93_) reported
@eToroService @eToro I sent a ticket in 24th of March to the customer service. no one answered me and they put the status of the ticket as resolved !!!! ticket number (02069001), All I need is a verification for my account !!!!!
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Crypto Cosmorella
(@cryptocosmorel1) reported
@eToroService @AntichristJebus I like how I *actually* dm’d this acct, as requested, regarding an ACTUAL issue I’M having w/ your platform & you’d rather respond to people shittalking you guys on Twitter. You DID SCAM me & I’m closing my acct once I get this resolved. Your service sucks.
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Mamadou Lamarana JALLO
(@realMLJ) reported
@eToroService Hello, I need a link for download eToro for Windows. Can you help me?
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Sameer Chapgaon
(@SameerChapgaon) reported
@eToroService I can't login to my account, not receiving the 2 factor authentication code and no call received using the call option either
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fryingpanfx
(@fryingpanfx) reported
@eToroService disgusting customer support! Who can I contact to get my answers?
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Posea
(@Posea7) reported
@eToroService Hi, I have an account verification problem. I've uploaded all the documents required and it told me that verification can take up to 3 days, but I've been pending verification for 5 days now and I still haven't got an answer back. My username is PoseaC.
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Zankiu Varimuch
(@zankiuvarimuch) reported
@eToro And I get a message from customer service saying my question will be answered within 14 days. 14 days!
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Thanatos
(@Scrappyqoqo) reported
@yoniassia Sir, I've done a withdrawal on @eToro on March 22 and I have not received my money. I have been a happy etoro client but lately I think I have been scammed by your company. None of your CS can help. Please give me my money back.
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Bradley Ricketts
(@BradleyAVFC_) reported
@DannyBoyW180 @WBA @eToro its a joke calm down mate lmao
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Burl Ives
(@BurlIves8) reported
@eToroService OK give me a telephone number where Ican contact a real person in Thailand, not some computer driven customer service loop!