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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Problems in the last 24 hours
The graph below depicts the number of eToro reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at eToro. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by eToro users through our website.
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Login (49%)
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Website (34%)
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Trading platform (15%)
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Withdrawals (2%)
Live Outage Map
The most recent eToro outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Login | ||
| Withdrawals | ||
| Login | ||
| Login | ||
| Website | ||
| Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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종교학 반인반봇
(@RW_bot1) reported
@eToroService @eToro how awful
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elijah
(@elijahpaul888) reported
@eToroService Is there a way to access the offline server if my account is through facebook?
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Nika Babayeva
(@NikaBabayevaUK) reported
@AlfonsoMtmx @eToroService @eToro not working anywhere... only their offine tool which is impossible yo understand. Shows too many profits where im usualy at loss, and no profit at all where i am supposed to have profits lol mess! very etoro like
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SamKennedySatchwell
(@SamKennedySatc1) reported
@TheFCA Please look into @eToroService unable to login all day, no control over any open trades and no response for help as i can't even log into my account. This seems to be happening regularly and coincidently insides with days of big market moments leaving investors helpless.
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drmandarin
(@drmandarin) reported
@eToroService This is what we pay 3% for on every buy order? You’ve been “working on” the issue all day. Time to give us an ETA on resolution, and an indication of what you’ll be doing to prevent the problem or similar in the future.
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Stocks Stevie
(@stock_stevie) reported
@eToroService @eToro Since 3pm GMT (so for 6 hours) neither, myself or anyone i know with an @eToro account has been able to login - PLUS the laughable thing you call 'offline tool' doesn't even work!! ASAP all people i know are emptying their accounts - I hope many other people will also follow us.
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Daniel mit 😷
(@Herr_K_aus_H) reported
@JD_Andy @eToroService @eToro Will work in aprox 10 Minute when US Stock exchange is closed. I think they have a liquidity problem.
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David Ortiz
(@DavidOrt91) reported
@eToroService @eToro I’m really tired of your service , you have one or two outages per month, that’s too much for trading platform , your horrible service had made me lost tons of money. I’m pretty sure your bussinnes is doing well so how is possible you can’t hire a good engineer team ?
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XRPtime [lightning fast⚡borderless👽]
(@PtimeXr) reported
What's up Etoro...down since 3 hours or so... @eToro @eToroService @eToro_DACH
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Alex
(@Tw1nblad3) reported
As @eToro is down tomorrow is going to be like Christmas to see what state the #redday left me in.
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Ton
(@Ton05922022) reported
@eToroService @eToro I can't access. Wtf etoro!
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Kika Angelic 🇪🇺 B.L.M 🏳️🌈 SELLER-UNION
(@KikaAngelic) reported
@eToroService @eToro What’s the purpose of trading when every time there is an actual chance to make a lot of money, the site is down?? I was unsuccessfully trying to buy the dip for hours after market open, until the site crashed entirely.
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Captain Litecoin
(@Helius1983) reported
@eToroService Really ETORO it is not the first time this month. It is really complete of a joke platform. you think that apologies help i hope this **** sow will end and ETORO will go out of buisness.
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Fernando Osorio L ™
(@fosoriolisboa) reported
@eToroService @eToro maintenance do it on a day when there is no market
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Harry Cartmell
(@Htotheunit) reported
@eToroService How can you ensure that when (not if) this happens again and we close positions using the offline mode it closes at that price, not when service resumes? I’ve lost my faith in you, this has happened far too many times and it stinks. Will we be compensated?
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Sandoval salta Jejejejeje
(@_Kobaa_) reported
@eToroService WE ARE LOSING MONEY. 4-5 HOURS DOWN????? INCOMPETENTS.
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Emmanuel Serrano
(@EmmanuelJGS) reported
@eToroService Dear friends, I’m losing money thanks to you. The worst part is that this is not the first time. What are you doing for your users? I'm honestly thinking to change of broker
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Danny
(@Bu_Danny1990) reported
@eToroService Your users can handle volatility better than you can. Broken platform all day. You should just shut down.
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Danny Mullins
(@DannyMu01449479) reported
@eToroService @eToro Is that all u are gonna leave us with this is a terrible mistake on ur part cos When people can get in to there account u will lose at least 20% of ur users a lot are probly beginners like myself and just wanna know wat is going on with my money and investments I’m gone
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bad ideas r ok
(@badideasokay) reported
@UaeSkills @eToroService I'm relatively new to eToro. Has this happened consistently over the 4 years? This kind of system failure is ridiculous during market events like this. I expect the rest of the week to be more tumultuous with the Fed meeting in Congress. If they're down all week I'm leaving.
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XiaonaFu
(@XiaonaF) reported
@thisLUCI @eToroService @eToro can you login? I can not login. 5 hours.
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Brennan
(@brenbratchie96) reported
@eToroService Will we be compensated for you lack of ability to provide an adequate service? Surely this is unprecedented - down for the whole market time, orders refused and unable to be processed? Genuine question, so would appreciate a genuine response
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Alan Crosby
(@AlanCrosbyJnr) reported
@Rafael53572034 @eToro Yep, they are not fit for purpose! Moving probably to trading 212, use plus500 as well and no such issues with them.
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Giudobaldo Maria Riccardelli
(@guidoMRi) reported
@eToroService Your offline tool is broken!!!! I want my money!!!!
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Ivan Lozancic
(@ilozancic) reported
@eToroService Could you please tell me what to do, I know that now is crazy situation but just someone to check this so I can sleep, please send me some contact. I deposit 7k but etoro displays only 5k in balance :( please help!!!
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Rabie Karma
(@rabiekarma) reported
@eToroService i don't know why, but the platform is down on purpose
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Fahed
(@Fahedkhadra) reported
@eToroService Fckk u and ur stupid platform i will take my 50k and move out tomorrow
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Hassan khaliq alia
(@khaliq_alia) reported
@eToro where ******** I cam log complaint about this tell me I had enough of you guys service issues? I have give 100k invested in your exchange not for this bullshit ffs
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Luke Symonds
(@Lukes321) reported
@eToroService @eToro I will be slowly withdrawing my portfolio after this. You seem incapable of operating this service!
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Tobz
(@madeinTYobz) reported
@eToroService FCA gonna give u a slap on the wrist then you'll be right back at it only but customers left will be those peeps that sell btc then ask why there money goes down