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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of eToro reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at eToro. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by eToro users through our website.
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Login (40%)
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Website (34%)
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Trading platform (22%)
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Deposits (3%)
Live Outage Map
The most recent eToro outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Steinfurt |
Login | |
 Zürich |
Trading platform | |
| Marktheidenfeld |
Website | |
 Herentals |
Login | |
| Zug |
Login | |
| Berlin |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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jclarkwealth
(@investing1995) reported
@eToroService @eToro I am waiting still for a response 30 hours later from customer service??
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Jordan Massey
(@JordMassey) reported
@Squawka @eToro He was boss tbf. We were awful but Southampton has some amazing performances in their team tonight
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DJ Earl Dagot
(@djEarlDagot) reported
@eToroService Trying to sign up for hours and this is what I see. Traders are unhappy, poor customer service and et al. Not a good sign for me to continue. /Sigh
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Corrupted Vodka
(@corruptedvodka) reported
Is @eToroService/ @eToroUS down again?!
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Lola Fen je suis une femme ♀/BLM✊
(@fen_lola) reported
@eToroService @eToroFr I Lost 100 USD because of your bug today. I want to file a complain. Where/ HOW Can I reach your claim service ?
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Carlos Dominguez
(@CarlozDom) reported
@eToroService I’m trying to create a new account, but I can’t, I keep getting the error saying something went wrong please try again in a few seconds
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Λ l
(@ALJVD1) reported
@Mufasaworld1 @eToro probably down again. i couldnt log into mine for 40 minutes yesterda. lost some amazing entries @eToro
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MAGA Night
(@NightMaga) reported
@eToroService Why is it taking a ridiculously long time to transfer XRP from the etoro platform to an etoro xrp wallet? Also, since I have to transfer per trade and not all at once, it's kind of stupid. So are the 133 unit minimums. Let me transfer all at once like coinbase does
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Andoni
(@AndoenRuta) reported
@eToroService @eToro the platform login is back to normal. If you believe you have been negatively impacted, please respond to this email with a summary of your experience, the relevant position identifications, and the date and time you experienced the issues.
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35brit66
(@35brit661) reported
@eToro I would like my account unlocked 4wks us disgusting customer service 😒 no number to call ???
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Amjad Ali
(@amjadal53356181) reported
@eToroService Hey @etoro YOUR DOING IT AGAIN FFS! Yesterday it was BNGO and today JAGX , market is opened and you delayed by 15 minutes and now we can’t buy or sell?? You will go down as the biggest scam exchange in history!
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alex mendoza
(@lamebanana80) reported
@eToro **** etoro. Rather than transfer crypto to a wallet, you close the position and cash it out?!?! Trash. Use @coinbase or @BinanceUS or any other platform
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Aaron Dunne
(@Official_ADunne) reported
@SpyfratsCall @eToro No problem with trading212
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Andoni
(@AndoenRuta) reported
@eToroService @eToro Ok, there we go. After sending yesterday the most detailed and complete report, describing all the open positions affected, timing, exact issues, attached screen shots and videos, ... eToro emails me back this email:
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Andoni
(@AndoenRuta) reported
@eToroService @eToro Dear / Dear ____________ Thank you for contacting eToro customer service. We are aware that some users may have experienced some login issues on January 1, 2021 between 14: 00-14: 35 GMT, and on January 4, 2021 between 14: 30-15: 15 GMT. We have since resolved the issue and...
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Sian
(@RahimZeeshan) reported
@eToroService My chart is stuck to before 9pm. I can't close on my trade. Etoro keep having issues. Please help.
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ÆM
(@EddieMuirhead7) reported
@eToro Fix the servers... can´t trade at market open
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Jplay
(@JPlay_Gaming) reported
@eToro I still can't buy anything fix this **** already. Everytime I try to buy it says unable to open position.
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Энди
(@Andy122845) reported
@22Saladin @SouthamptonFC @eToro Nothing to reproach the VAR, they are excuses to amend their mistakes. He has made several games that have not transcended in the game sequencing in the bad results.
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35brit66
(@35brit661) reported
@eToroService @eToro What about my portfolio being closed and my money locked up for 4wks 🙄🙄🙄🙄🙄🙄🙄🙄🙄🙄 Way too long to resolve a problem
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rm
(@maduroray) reported
@dylanguest3 @eToro I love how you make fun of me for that when ac Milan got humiliated by atletico Madrid the very next round. But it won’t be as bad as the humiliation tomorrow 😈
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Antimon-E
(@Antimon_E) reported
@MichaelManfield @eToro you do not seem to be the only one. lots of complaints about this on etoro forums. Service.. non existent... i guess after all those people removing their coins from the platform they are in serious trouble
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Tommaso
(@Tommaso46838352) reported
@eToroService @eToro Oh dear, You have a lot of problem! I am your client (eToro user TommyProcopio) and I rank 6th worldwide 1 y perf with low vol. I have just 5 copiers because I have been locked by your pop. investor team gave me no clear answer Not a good thing as an open social platform.
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Mohannad Gharaibeh
(@Ghara1beh) reported
from
Szigetszentmiklós, Pest megye
@eToroService of course it’s never your problem. It’s always ours. After all the time I spent writing to you my issues, you reply that everything seems fine according to your trashy system
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gandalf2020
(@gandalf20201) reported
@eToroService @eToro Not resolved here in the UK. Just sent ticket and got reply - 7 days to reply. Absolutely **** customer service. 🤬#etoro
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Cleo Nicolaidou
(@CleoNicolaidou) reported
@eToroService Unable to access my account for two weeks. Contacted your support team 3 times and still no resolution. Your support emails never arrive and your support team makes promises ie 'someone will call you' that never materialise. Very poor customer experience. Cleo - Case 01532195
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Giuseppe Guglietti
(@Giuseppe7891) reported
@eToro I lost a lot of money due to this problem
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Amjad Ali
(@amjadal53356181) reported
@eToroService @eToro Cost me thousands opening my BNGO orders late and then when I tried to open new positions Etoro kept on saying “position not opened “. This is my first major issue but like I said cost me thousands of pounds!
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Andoni
(@AndoenRuta) reported
@eToroService @eToro Dear / Dear JOSE Urrutia ACHA, Thank you for contacting eToro customer service. We are aware that some users may have experienced some login issues on January 1, 2021 between 14: 00-14: 35 GMT, and on January 4, 2021 between 14: 30-15: 15 GMT. We have since resolved the issue..
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XRP_Animal
(@mattocks1985) reported
@HamidRowaihy @eToro It has only stopped derivatives trading so you can still buy unleveraged positions just not CFD. You should be able to transfer to the wallet once you meet the criteria which worst case is 120 days holding time for your trade if you are bronze account! 👍🏻