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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of eToro reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at eToro. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by eToro users through our website.
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Login (52%)
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Website (39%)
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Trading platform (6%)
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Withdrawals (3%)
Live Outage Map
The most recent eToro outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Köln |
Login | |
| Hettenshausen |
Login | |
| Munich |
Website | |
 West Liberty |
Website | |
 San Rafael |
Login | |
 Barrow in Furness |
Withdrawals |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Always Learning
(@AlwaysL88170557) reported
@eToro been down all day, two days in a row now, can’t open new positions!!
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🔺🇦🇪
(@Platinum88888) reported
@eToroService Bad service as usual!! When you are going to compensate your customers?
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AlanaJ
(@Alanajinfo) reported
@eToroService I think that's exactly what has happened that's why you feel it necessary to issue a denial statement!
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Ryan Ashlee
(@ryanashlee) reported
@Meredit98703624 @eToroService No idea. I've only started using the service recenrly
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Car_RamRod
(@car_ramrod18) reported
@eToro this is absolutely ridiculous. Fix your app/site so I can move my money else where. How the hell@is this legal?!
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CPSS Global Security
(@CpssGlobal) reported
@eToroService @eToro Strange that I can sign in as a brand new user !!! Yet can’t get into my actual account with lots of shares. I think we are being lied to !!
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gary hunt
(@29_garyhunt) reported
@eToroService @eToro It’s a joke very poor service
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CoronavirusLaVerdad
(@CoravirusV) reported
@eToroService my account show 0$. WTF happends
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Timon Tete
(@T3official) reported
from
Lille, Hauts-de-France
Hello @eToro, when should we be expecting you back online? It’s totally unacceptable that you always fail on the days we need you the most. And of course, I know I won’t get a reply as always. Your service is completely unsatisfactory! Won’t recommend!
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Steven Gardner
(@StevenG06024754) reported
@eToroService @eToro NOT WORKING
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Aaron
(@Andy20201101) reported
@eToroService Please don’t tell me u are done for today’s work, fix your ******* app before you go to sleep
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Colby.
(@Cjl3210) reported
@eToroService Ridiculous service, can't even imagine how much people have lost tonight because they trusted you to be competent in your service. Definitely withdrawing funds as soon as I can login.
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Adam_O'Neill
(@adamoneill88) reported
@AhmasZain @eToroService 6 hours later and still down
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Chee Chan
(@kengcc) reported
@eToroService @eToro If it is Microsoft problem, move to another cloud provider. If it is application & database design problem (more likely), hire an expert team to solve this problem, stop relying on the excuses given by your chief technical guys!
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Amjad Ali
(@amjadal53356181) reported
@eToroService @eToro Hi @TheFCA , when are you going to look in to this exchange which is costing people millions? It’s not just down time but market manipulation. Are you not supposed to be protecting the public? You must have the same attitude as the SEC!
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Colby.
(@Cjl3210) reported
@eToroService This doesn't allow me to login with my Facebook.
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Nino
(@koziorowski) reported
@eToroService Offline Tool is also offline Since us market opens no sl adjustment Open positions not possible or delayed 2hours with a higher price What can i say - refund the day and fix it! #erroro
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Crypto Eraser
(@cryptoeraser) reported
@sethgavriel @eToro @eToroService I suggest we wait for the official postmortem, if there is any. If they are transparent indeed, they will disclose the details. It has been more than 6 hours, the platform has never been down for so long, including all their support services.
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AlanaJ
(@Alanajinfo) reported
@eToroService Either that or your technicians and infrastructure are ill equipped and not up to standard so maybe you should just give it up! Because at this rate you're going to lose half your customer base who are going to withdraw all their funds now anyway....
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𝗞𝗨𝗥𝗔
(@KURA_live) reported
@eToroService very disappointing service guys. Hard not to leave your platform after this 🤙🏼
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children of the grave
(@c00perator) reported
@eToroService @eToro Are you f..kin kidding? Thousands of $ money we have and we can't even login.
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AlanaJ
(@Alanajinfo) reported
@eToroService It doesn't take a team of advanced technicians 7 hrs just to find which lead has fell out the server. You've been compromised be honest!
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RedEye P
(@Red_EyeP) reported
@eToroService And y do I need to sign in 2ice?
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Cornel Oprea
(@corneloprea) reported
@eToroService Maybe the money you squandered on annoying existing customers by blasting them with the same add over 1k times over the past 12m would have been better spent on platform stability.
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Car_RamRod
(@car_ramrod18) reported
@eToroService @eToro Bullshit. Fix this crap so I can move see where
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Eliott
(@daEncarncao) reported
@etoro Down for over 5 hours now? All retailers unnable to use their portfolio during crucial times...even offline. OUT
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grimus
(@grimus10) reported
@eToroService Third time in a week I can't log in, this time for a whole trading day. I don't usually complain but this is beyond embarassing. I'll look for a somewhat reliable broker, good riddance
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Niall
(@nrogers959) reported
@AngryBritain @eToroService @TheFCA Yep this has been ****. Got to be the worst app for what it is meant to do I have used. **** hit the fan at 2:30 and could not buy the Tesla dip or do any trading for the rest of the day.
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Richard Hill
(@Richard___Hill) reported
@eToro @eToroService Technical issues are now beyond a joke! One might have to be cynical about your agenda!!
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DawnyPress
(@deeeeeTaur) reported
@eToroService I can’t even get into my wallet! It’s saying it’s not integrated for use on EToro WTF is going on. This is madness.