eToro status: trading issues and outage reports
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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Problems in the last 24 hours
The graph below depicts the number of eToro reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at eToro. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by eToro users through our website.
- Website (40%)
- Login (40%)
- Withdrawals (20%)
Live Outage Map
The most recent eToro outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Login | 17 days ago |
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Website | 1 month ago |
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Website | 2 months ago |
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Login | 2 months ago |
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Withdrawals | 3 months ago |
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Trading platform | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Ozlem Ucar (@OzlemDubai) reported@eToroTeam What is wrong with etoro? they are not sending my money and i can't open a ticket even. What kind of service is this? I did not receive my last 2 withdrawals and nobody is there to assist
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Ozlem Ucar (@OzlemDubai) reported@eToroTeam What is wrong with etoro? they are not sending my money and i can't open a ticket even. What kind of service is this? I did not receive my last 2 withdrawals and nobody is there to assist
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Trinity N. TARKHNISHVILI - TSIKHISJVARELI (@Trinity_N_T) reported@eToroTeam @eToroFr What the stupid customer human service you have - I have been awaiting live agent almost an hour via Assistance via chat - and the bot is saying the same - "Feel free to ask if there’s anything I can assist with while you continue to wait! " This craziness must end! If I want to wait for this is email customer service not live chat! It is totally unacceptable!
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Ricky Block (@richardblock24) reported@Everton @eToro Letting the whole country down
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TommoSutts (@TommoSutts) reported@eToroTeam Customer services have been 0 help. I will be consulting my legal team and closing my etoro account as soon as possible.
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鼠 (@suppersday) reported@eToro Thanks, but why do you not allow people to contact your customer services team without signing in first? This goes against regulatory rules for financial organisations in the UK.
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MossyHere (@MossyBroski) reported@eToro STAY AWAY from Etoro. Because of none-functional charts and shown price of a stock I couldn’t close my positions in time and lost over 2,5K and got no refund from Etoro. customer support sent me an Email after 2 weeks saying “none-functional charts don’t effect order execution”
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waykiwayki ⬡ (@waykiwayki_) reported@AndrewMcMarkets @chainlink @eToro 2nd sentence is bad grammar / English.
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James Paterson (@Etoro_Airwalk86) reportedMajor gripe with @etoro & the P.I scheme I'm afraid that I'm sure I'm not alone in experiencing @yoniassia. I've been on the platform since 2020 and have now bee through at least 4 account managers! Each as unresponsive and slow ad the next one. I literally have never got an issued resolved by any of them. My most recent question was how do I get my Champion status back of which said criteria I meet am due at least 1 back payment of. Typically I was told I would get a response and didn't and now it seems my account manager has gone the way of the rest of them and has been sacked!
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Ask eToro Team (@eToroTeam) reported@kryptorose_eth @eToro We can confirm that we will never ask you to perform any actions related to your account or your phone via WhatsApp. If anyone does, that's a red flag. Please reach out to us via a support ticket or here on social media to verify the request.
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Dickie G (@RichDevall) reported@Everton @eToro You've let the whole country down today.
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dinero (@dineroXBT) reported@extendedapp @eToro @ZenGo DAMN
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Matt sanders (@Mattstonkie) reported@eToro @yoniassia I have converted from USD to GBP 3 times today and all 3 have been deducted from my account. Not converted. Normally it's instantly, it did warn me it may take 3 days. Is there a glitch? When will I get my money back?
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bt (@mustseetoknow) reported@eToro @walayat_na61034 @stockperks As soon as I complained my money went to under review and is still sitting there, never had this problem before, the day before I made a withdrawal without a problem. Sinister behaviour
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NASDAQ 7/24 (@PubNasdaq) reported@eToro My girlfriend has an account on eToro, and her account manager is currently Rebecca Ruimy. However, we have not been able to receive any response from her for several days. This lack of communication is becoming very frustrating as no support or follow-up is being provided. If this issue cannot be handled by the assigned account manager, please assign her a different account manager as soon as possible. We would appreciate urgent assistance, as this situation is affecting her account experience. Thank you.
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Andy Samu (@Andysamu) reported@eToro urgently need help. My account manager is off till the 29th and your ticketing system appears to be down. Can you share an alternative email to send you my requests please?
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remvi5 (@remvi555) reported@eToro Not working.. Not able to log in
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Graham (@Lyntgra) reported@eToro @yoniassia Hello etoro support I have xrp in my wallet on etoro and theres no option for me to swop it for another crypto. I sm getting no help on your platform
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Dave Crowley (@dave_crowley) reported@eToro Whats wrong App not working in Ireland
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remvi5 (@remvi555) reported@eToro Yeah not working.. 2days of outage already with @eToro
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Josh (@JMO_96) reported@Everton @eToro You are so, so, soooo bad
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TommoSutts (@TommoSutts) reported@eToroTeam I am already dealing with customer services, they have refused to accept my passport as proof of ID and now want selfies etc. I have already done this. I will consult my legal team and be closing my account with etoro as soon as I am able. DO NOT use @eToro folks.
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CJ🇮🇹🌳 (@CJ_NFFC) reported@Everton @eToro awful team
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MIKE K (@dcb3b29b8b294c8) reported@eToro I've been locked out of my account because I'm not receiving my 2FA code. I've followed up on my support case three times over the past 72+ hours but haven't received a response. Since I can't log in, I also can't access live chat. Could someone please review my case?
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Vince (@Vincedyorz) reported@eToro @PierreGASLY @yoniassia I want to help promote etoro How do I get the badge?
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GSL Tech (@TechGsl) reported@eToro @yoniassia Has eToro been hacked? Why can’t I access my account and why is noone responding from Customer Support?
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eToro Builders (@eToroBuilders) reported@hiro921164 @yoniassia @eToro Exactly. Guardrails are the unsolved problem. Most devs treat margin checks as plumbing. But one bad agent decision and your account is toast. What specific checks did you build into MarginOps? Position sizing limits? Correlation caps? Would love to see how you approached it.
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eToro Builders (@eToroBuilders) reported@Herukos_ @eToro The visual content generation angle is underrated - raw API data is useless if investors can't share it. DCF models running client-side are risky though. One bad input ruins credibility. Are you validating against consensus estimates or letting users freestyle assumptions?
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Shiv (@shiv_zeni) reported@extendedapp @eToro @ZenGo Damn 🔥
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Praveen (@praveen2711) reportedPathetic customer support. A withdrawal request pending since July 21... All I hear is that operations team is looking into it and will reply by email. Case number 11574813 @eToro