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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of eToro reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at eToro. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by eToro users through our website.
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Login (38%)
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Website (35%)
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Trading platform (23%)
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Deposits (3%)
Live Outage Map
The most recent eToro outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Steinfurt |
Login | |
 Zürich |
Trading platform | |
| Marktheidenfeld |
Website | |
 Herentals |
Login | |
| Zug |
Login | |
| Berlin |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Moore
(@pete_moore_) reported
@eToroService This is not acceptable. You are handling people’s money, so are effectively a bank. Can you imagine HSBC being down so regularly? It must be sorted.
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eToroService
(@eToroService) reported
@destiny_ayanda @eToro We experienced intermittent login issues for a few minutes and it has since been resolved. Please refresh and try again. Thanks
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Ian
(@2ietaxi) reported
@eToroService @eToro Day 17 and counting, I still have not received my money from my withdrawal request. No one has replied to my in app complaint, no one has replied to the countless direct message requests you has sent me.. Absolute joke of a company!
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eToroService
(@eToroService) reported
@irrelon @eToro We experienced intermittent login issues for a few minutes and it has since been resolved. Please refresh and try again. Thanks
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Luqman Babalola
(@LuqmanBabalola1) reported
@eToroService Why etoro don't support Africa countries to use the platform? Am not happy at all.
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Goran Candrlic
(@Chande) reported
@eToroService Lol. And this happens on market opens etc. i know your infrastructure is on Akamai or spmething similarly scalable. So either your dev team is absolutely incompetent or you are scammers that push these kind of tactics. You’ve lost a customer...
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Brian O'Sullivan
(@osullivanprint) reported
@eToroService EToro I can’t sign in on my phone app,
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eToroService
(@eToroService) reported
@iampaoloXD @eToro The issue is resolved now. Apologies for the trouble. Have a nice day
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Imran Shaikh
(@ImranS1468) reported
@eToroService am trying to find out where my deposit is from the 9th of feb. It’s not reflecting yet. Please help.
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eToroService
(@eToroService) reported
@Cardozo_ID @eToro We experienced intermittent login issues for a few minutes and it has since been resolved. Please refresh and try again. Thanks
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eToroService
(@eToroService) reported
@dlcwj1999 @eToro We experienced intermittent login issues for a few minutes and it has since been resolved. Please refresh and try again. Thanks
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Staryu
(@StaryuRS) reported
@eToro daily spam emails really?!!?! you've already lost a customer potential customer before I've completely signing up.. Jesus christ, whoever thought that's a good idea is a moron ABSOLUTE MORON WHO ******** IS GOING TO READ THEM? do u use google analytics to check???
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Tarek Jarrah
(@TarekJarrah3) reported
@eToroService @uBAHOB01021 Few minutes? Fu$$ you @eToro it was not few minutes at all. Fix ur ****** platform.
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eToroService
(@eToroService) reported
@weeeeya @eToro We experienced intermittent login issues for a few minutes and it has since been resolved. Please refresh and try again. Thanks
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Rawed Yar
(@RawedYar) reported
@TargPatience @eToroService @eToro I’ve closed all of my positions on this platform- used it for 3 weeks and had nothing but issues.
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Martin
(@MartyVideo) reported
@eToroService @seyemann Please tell us customers why the problem arose and why it won't happen again
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Athoub Al Sabah
(@AthoubSabah) reported
@eToroService I have a case that is not solved with you for over three weeks now .. Customer Service case ref:_00D24d2qa._500083zUat1:ref I am waiting for your reply about it
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Mateus Paes C. Coelho
(@omateuscoelho) reported
Hi @eToro, can someone help me with case 01798744 ? Support is ignoring me for a few days now. I need to solve this issue asap, otherwise unfortunately I'll need to find someone else who can. This should be simple guys. Thanks
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juan antonio juarez
(@juare_antonio) reported
@eToro History repeats itself statistically March is going to be a bad month for #btc !!!!! danger !!!!
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PaRaSiTCoFF33
(@ChrisK57667048) reported
@eToroService @Muhammediceland apologize for the inconvenience. Sincerely, The eToro Team Feb 14, 08:52 UTC Update - We are continuing to work on a fix for this issue. More updates will be provided here. We appreciate your understanding and apologize for the inconvenience. Sincerely, The eToro Team Feb 12,
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PaRaSiTCoFF33
(@ChrisK57667048) reported
@eToroService @Muhammediceland So many issues every day.But only if the Markets open Everyday the same? And you are not in the Condition to fix it? You made500Mio$ and can fix Server Problems? Or is that on purpose;)And you let only the big investors act,while the small ones are not allowed to make any profits
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EIIIOIIIB
(@eiiioiiib) reported
@KikaAngelic @eToroService @eToro I feel your pain. I lost 6k last week due to the exact same issue. Why dont they prepare for this? its like every week. I mean once and twice you can forgive...but every week?
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Ariel
(@4riel44) reported
@eToro Any updates for support ticket 01748515 ?
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tom tom
(@tomtom02388930) reported
@eToroService hi not able to sell my bitcoin can you help only allowing me to buy more please help
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juan antonio juarez
(@juare_antonio) reported
@eToro History repeats itself statistically March is going to be a bad month for #btc !!!!! danger !!!!
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MT
(@mtijani_) reported
@eToroService I have over $500,000 locked in crypto assets. They are locked in the withdrawal process, I can’t trade or sell them. This is very disappointing as I can lose a lot of money. It has been 11 days now since they’ve been locked. This is a major issue. Ticket 01781318
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Rawed Yar
(@RawedYar) reported
@TargPatience @eToroService @eToro I don’t think they have issues, I think it’s part of their plan
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PaRaSiTCoFF33
(@ChrisK57667048) reported
@eToroService @Muhammediceland Update - We are continuing to work on a fix for this issue. More updates will be provided here. We appreciate your understanding and apologize for the inconvenience. Sincerely, The eToro Team Feb 16, 07:14 UTC Update - We are continuing to work on a fix for this issue. More
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PaRaSiTCoFF33
(@ChrisK57667048) reported
@eToroService @Muhammediceland updates will be provided here. We appreciate your understanding and apologize for the inconvenience. Sincerely, The eToro Team Feb 15, 07:37 UTC Update - We are continuing to work on a fix for this issue. More updates will be provided here. We appreciate your understanding and
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Pradeep
(@venkatapradeep) reported
@eToroService I had issue at least for an hour!!