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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of eToro reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at eToro. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by eToro users through our website.
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Login (50%)
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Website (44%)
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Withdrawals (3%)
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Trading platform (3%)
Live Outage Map
The most recent eToro outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Venelles |
Login | |
 Zaragoza |
Website | |
| Zaragoza |
Website | |
| Zaragoza |
Website | |
| Zaragoza |
Website | |
 Köln |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Hewitson
(@PaulHewitson9) reported
@eToroService If my banks had the same issues I’d change my accounts, I’d also receive compensation for my losses. Constantly opening markets late, glitches and bugs! Complete joke! I’ve just opened an IG account because this happens far too often. Etoro is losing my trade!
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Bloggus
(@ArmetLussey) reported
@eToroService Yeah, no. This is unnaceptable. People have lost TONS of capital because you guys can't seem to fix your stuff in any decent timeframe. WE LOST AN ENTIRE DAY. Obviously your tech team is completely inept.
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James Scott
(@ellonjim) reported
@eToroService Every week this is happening, you are quick enough to post crap response to user's post, but you don't seem to be spending any money or time sorting out the issue's..... its the same thing over and over. Once I close my positions I will not be using etoro and moving my money out.
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Nougaoui Anass
(@AnassNougaoui) reported
@eToroService Really, view your position and close it? Fist it doesn’t work, second how can you close or manager a position without knowing the balance ??? I closed my position before the huge bug and it was pending since that moment @eToroService refund losses of people and fix your plateform
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Candy Daddy 🍭
(@CandyxDaddy) reported
@eToroService Pretty bad timing @eToro!
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Nika Babayeva
(@NikaBabayevaUK) reported
@AlfonsoMtmx @eToroService @eToro still cant login ;(
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Michael Wurster
(@chefwurster) reported
@eToro @eToroUS how is this platform still down on such a high trading day and people looking to move position? It has been hours in volatility. This would be another complaint to #SEC while still waiting 6 weeks for wire transfer into account. WTF?
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Flob
(@Flob18862321) reported
@eToroService @thisLUCI Standard answer, while so many customers are angry and disappointed, SUCH a shamefel and embarrassing customer relationship Mgmt. You blocked trading for a full day, you disqualified as a broker entirelly today! Team is working on it for 4 hrs, you don't even believe it yourself!
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Alex
(@yung_alex777) reported
@eToroService Awful platform. Been a member for about a month now... Really bad experience
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Fernando Osorio L ™
(@fosoriolisboa) reported
@eToroService @eToro will pass all correction and continue the site down
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최승규
(@scarface7030) reported
@eToroService Microsoft lol. What ******** does this do anything with them? You just ******* unplugged.
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Daniele Bertoni
(@DanieleBertoni2) reported
@eToroService for me they are all lies ... close when you are comfortable with the excuse of technical problems !!
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Angel AV
(@AngelAlvarezV1) reported
@eToroService @eToro This is more than suspicious and you are taking advantage of it . I can understand 30 min, even 1 hour , even more 2 hours but 5?? Really ?? 5H to solve whatever the problem is ?? And no info about it what is the worst part
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veronica lanzano
(@veronicalanzan1) reported
@eToro @eToroService @eToroItaliano The worst broker ever! It has been down for the whole market session!
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FREEDOM_OF_SPEECH
(@FREEDOM50603315) reported
@eToroService @thisLUCI It is not Netflix that can crash any time. You have to compensate the losses. @eToro was my biggest mistake
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EIIIOIIIB
(@eiiioiiib) reported
@eToro We have been locked out of the market all day now. Wow, such a terrible day. I am so frustrated, you costed us/me money (by not closing position) and our time. WOW. just wow.
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Ionuț Paraschiv
(@I_Paraschiv) reported
@eToroService @eToro Remember> 73% of traders lose money. The reason: Platform not working properly :P
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Vishal Patel
(@vishalandtejal) reported
@eToroService @eToro eToro technical team, What is happening? Have you managed to fix the problem? Will there be any compensation for loss of trades?
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Panos Karabelas
(@panoskarabelas1) reported
@eToroService @eToro Understandable. Please keep in mind that these issues have been a recurring theme, and the downtimes are considerably long. In a context where time is literally money, this can be a reason to switch platforms.
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Nicolas hersant
(@Neostigma1306) reported
@eToroService This shouldn't have happened... You are the only ones that have had issues. What are you doing to assure "US" the customer this won't happen again ? Too many times this year. You are being compared to robinhood now and are about to lose most your customers..
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Jonathan Niemann
(@jniemann1) reported
@MbeRoutledge @GoldsonCarl @eToro ive been with them for a month and they have been done twice that has cost me money ... so yeah,.. todays outage is now 6 hours and counting... ive managed to open one position on a deep red day when i should be opening a lot more... so cut the ****.
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Marn Vehn
(@KCL_MV_87) reported
@eToroService Have you tried turning the server off and on again?
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Michael Wurster
(@chefwurster) reported
@AlanCrosbyJnr @eToro @eToroUS Thanks Alan - will be sending to every contact I have as well. This platform is ridiculous. Sent a wire transfer from etrade 6 weeks ago and still no funds. 1st one they sent back to etrade, this one who knows. The WORST. EVERY Contact I have 6K+
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Alberto Castany
(@AlbertoCastany) reported
@eToroService How can I reset my password to access the your offline website? I usually use login with my Google account, but that authentication method doesnt seem to be working. The login page doesn't seem to have a link in case you forgot your password
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Niall
(@nrogers959) reported
@eToroService Been offline for the whole days trading. Stocks bombed and no chance to buy. Absolutely terrible and a days trading lost.
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Hassan Afifi
(@hassanafifi) reported
@eToroService @eToro Truly disappointed with an unbelievably rubbish service today! And today of all days, when one needs to be on point! Not the first time either this happens, but today is just the whole day rather than just a few hours! Unbelievably incompetent!
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Hassan Afifi
(@hassanafifi) reported
@eToroService @eToroService @eToro Truly disappointed with an unbelievably rubbish service today! And today of all days, when one needs to be on point! Not the first time either this happens, but today is just the whole day rather than just a few hours! Unbelievably incompetent!
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Kieranboardman5
(@kieranboardman5) reported
@Neostigma1306 @eToroService Problem is all these big firms just think there will be a new wave of customers to fool so they dont currently care of existing customers. Shocking service but typically expected. Hope people's potential losses are not damaging.
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Adem Hoxha
(@AdemHoxha6) reported
@eToroService Market Is going to close. We cannot end any position. Use for yourself tour stupid offline tool
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Alex
(@yung_alex777) reported
@eToroService I’m leaving this awful broker and taking my money as soon as I’m allowed back in