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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of eToro reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at eToro. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by eToro users through our website.
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Login (37%)
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Website (36%)
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Trading platform (24%)
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Deposits (3%)
Live Outage Map
The most recent eToro outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Zürich |
Trading platform | |
 Marktheidenfeld |
Website | |
 Herentals |
Login | |
| Zug |
Login | |
| Berlin |
Website | |
 Balaguer |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Ezequiel Arevalo
(@ezearevalo) reported
@eToroService @eToro I just only expect that you don't **** up your DBs or queue msg servers. I checked the Azure status page and everything is green in healthy state. Many users reporting empty portfolio and I am not able to login. Why do you need for Microsoft support ????
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shally
(@shallyspace) reported
@eToroService when will the technical issues be fixed? It's been quite long time!!!
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RLCS Fronovi
(@dfoster1980) reported
@DavidOrt91 @eToroService @eToro .... or a decent customer service department?
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RLCS Fronovi
(@dfoster1980) reported
@fergzlfc @eToroService It will be by the time you get to login again :)
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andreas sebastian andersson diaz
(@andreas01465355) reported
@eToroService @eToro biggest correction of the year and its not working, pathetic pathetic pathetic pathetic pathetic. You are ******* pathetic
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daniel fletcher
(@danfletcher88) reported
@eToro @eToroService *************** now, all my crypto is moving across to Binance never had any problems there. Massive opportunity missed today while the market is so volatile.
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Ian Hunt
(@Huntages) reported
@eToro @eToroService eToro, your service outages are becoming repetitive and tiresome and almost predictable. I second other’s sentiments that some form of compensation would go a small way to rebuilding your rapidly diminishing reputation.
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Eva Martin
(@Evissimus) reported
@eToroService @eToro @yoniassia In the bloodiest day of the year, eToro has been down since 10 am EST. That’s nearly 7 hours and counting. As CEO, please step up and let us know why you plan to do about this. It’s the least we’re owed.
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viet tang
(@vtang79) reported
@eToro @eToroService anyone thinking of using this platform DONT. I have lost so much money with their service constantly halting or not being accessible. DO NOT USE @eToro
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Jimmy Olgeni
(@olgeni) reported
@eToroService Login depends on Microsoft? 😐
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G.August
(@GeraldAugust21) reported
@etoro #etorodown Are you out of your goddamned minds ? It’s been down for many hours, missed the entire@trading day. Are you incompetent or screwing retail investors on purpose ? Unforgivable, if you can’t handle high traffic get out of the business. Amateurs !
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Santosh Pradhan
(@ipradhansk) reported
@eToroService What exactly is the problem? I am sure that any technical issue can be solved within an hour...I work in IT myself
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Ezequiel Arevalo
(@ezearevalo) reported
@eToroService @eToro I just only expect that you don't **** up your DBs or queue msg servers. I checked the Azure status page and everything is green in healthy state. Many users reporting empty portfolio and I am not able to login. Why do you we need for Microsoft support ????
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Ismael
(@ChangeInLibya) reported
@eToroService How ******** are you still down you imbeciles
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Robert Brown
(@RobertB92425804) reported
@eToroService Sincerely ******* apologise? The most volatile day of the year and you've been down almost the whole ******* day. You should be sued into oblivion. I hope everyone follows me in removing all their money from your site. You don't deserve any customers
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Raymond gunderson
(@Raymondgunders7) reported
@MRB17279806 @eToro They will delete your comment if it is true enough... I ripped them apart... And they took it down. That's sad that Google allows fraud to openly occur in their store
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Peter Hoogeveen
(@Opethftw) reported
@eToroService I think it would help if you actually told us what the specific issue is, that caused these problems. Why do you need Microsofts help? What happened? Has this happened before? Why was this not prevented? Etc. People would maybe rage less if this is known.
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Alan Crosby
(@AlanCrosbyJnr) reported
@Rafael53572034 @eToro No, been using a couple of years and no issues. Only problem is not as many companies available to trade with as some other brokers. Trading212 seemsto have more stocks available than etoro and plus500 but i prefer plus500 software than both etoro and trading212
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Brad M
(@locatesecurity) reported
@eToroService this is a joke. On a day like today your system has been down 6hrs. You have ruined the chances for loads to buy into markets at a big dip. We need explanation and what will be the compensation???
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Xben🎋
(@Xben37062877) reported
@eToroService @yoniassia your platform has been down for 8h , keeping people 's money hostage , no wonder why people are leaving ,poor service
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Momo
(@Momo_2020cg) reported
@eToroService Unreliable opening/closing of positions, log-in/graph errors, and most worryingly, a consistent lack of comms from Snr Mgmt explaining SIGNIFICANT failures like today. When are we going to get a detailed, frank, and honest explanation as to the failures today?
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Ben Otton
(@Otts87) reported
@eToroService I'm unable to access offline mode as I login to etoro with my google account. Bit of a poor design no? Will definitely be changing from etoro.
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Jasvxr
(@jasvxr) reported
@eToroService @eToro This happens too much, everytime there's a big event like today everyone gets shut out, every single time. There's a conspiracy with etoro now you know. I'm a PI with over 1k copiers and $3m AUM how am I supppse to protect their capital? The offline tool is awful.
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Omer Awan
(@AremOOmerA) reported
@eToroService @eToro It’s funny you so called etoro bank is not able to fix a problem in couple hours... seems like a scam... and you know it happens always at these days everytime the same joke.... Bet with you you guys blocking to buy today cause your money invested somewhere else.... no other bank
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Naranjo.
(@danielnaranjo01) reported
@eToroService @eToro Imagine telling this kind of **** to your client... **** it, moving to another broker.
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Andrew
(@AndrewO60134468) reported
@eToroService Echoing all the other comments. At the end of this we will get an apology. That in no way makes up for the money 100s of us will have lost because our misplaced trust in your service availability. Off line tool provides no understanding if close instructions have been executed.
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Ben Knight
(@_benknight) reported
@eToroService Sometimes apologies don’t cut it when you’re costing individuals a lot of money . Which we know you won’t compensate us for . If this continues to happen you will lose your whole customer base .
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mummi
(@mummi70061500) reported
@eToro the worst platform ever💣🤬 @eToroService @eToroUS
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Rick van dik
(@imankh64) reported
@eToroService @eToro A tool with Billion dollars of investment does;t have proper IT service, tools and services...Scam
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Grinnbearit
(@Grinnbearit1) reported
@eToroService @eToro just logged in on telephone (computer and tablet don’t allow access), to find my account at zero. Please fix this.