eToro status: trading issues and outage reports
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Full Outage Map
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Problems in the last 24 hours
The graph below depicts the number of eToro reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at eToro. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by eToro users through our website.
- Login (57%)
- Website (25%)
- Trading platform (18%)
Live Outage Map
The most recent eToro outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bacoor
|
Login | 22 hours ago |
 Dresden
|
Login | 3 days ago |
 Adelaide
|
Login | 24 days ago |
 Reading
|
Trading platform | 28 days ago |
 Kuala Lumpur
|
Login | 1 month ago |
|
Maintal
|
Website | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Jabroni (@JabroniTV) reported@Wendy8544417517 @eToro same problem here
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Allocation Lab HQ (@AllocationLabHQ) reported@eToro I have a few feature ideas that could improve the eToro platform for both investors and Popular Investors. 1. Lock in option for Copy Trading and Smart Portfolios It could be interesting to introduce an optional lock in period where an investor commits capital for a defined time, for example one quarter as a minimum. If someone is confident enough in a strategy to lock their funds, Popular Investors could potentially receive slightly higher incentives for this type of committed capital. Investors who commit their capital could also receive something extra on top. You are smart people, I am sure you could come up with a good mechanism for this. 2. Calendar based take profit Currently we have standard TP and trailing TP, but a calendar based exit could also be useful. For example an investor could set a rule such as “close this position on a selected date” regardless of profit or loss. 3. Lower crypto sell minimum in the wallet The current $100 minimum for selling crypto in the wallet feels quite high for smaller traders/investors. Many traders use other exchanges like Bybit or Binance for active trading while treating eToro more as a long term investment hub. Allowing smaller crypto sell amounts in the wallet could make the platform more flexible and attractive for crypto users by lowering the entry barrier. Since the minimum investment is $10, the minimum sell amount could reasonably be something like $20. 4. Improve chart settings persistence Please i beg you to consider improving how chart settings are saved. At the moment charts reset to default when switching between assets. Many users do not want to constantly reconfigure their chart setup every time they open a new instrument. For example I personally use Heikin Ashi candles and currently I have to change this repeatedly. Even with the save option, indicator styles and chart settings are not always properly preserved. Improving this would significantly improve the overall quality of life on the platform for active traders. Thanks for reading and considering these ideas. 👍
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Kateryna K🇺🇦 (@Katja_ket) reported@eToroTeam The Offline Mode link is also not working for me. I am unable to log in from any of my devices!!!!!!
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jamie_beevers (@beevers_jamie) reported@eToro i can’t get through to your live support can you help me ?
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Patriot (@UmarAkKhan) reportedHey @eToro, I need help with my account urgently. I have been temporarily restricted without any cause. I need funds asap.
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Boxinsocks (@boxinsocks) reported@eToroTeam @eToro Just lost a customer
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Mo Tafech (@MoTafech) reportedI have money in @eToro since 2 years but I changed my phone number and I can't access them. Their team ignores support requests. All other tools were responsive when I changed my number except @eToro. Shouldn't this be illegal? Anyone can recommend some legal action here?
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AsK40 (@a_ask84) reported@eToroTeam Yep, read that before. Apologies won't help with losses tbh. Paying enough fees to expect high-end professional!!! operations. I'm actively managing my positions - so very curious to learn how/if you compensate in such cases ... *still shaking my head ...
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Salahudeen Daudi (@DaudiSalah59430) reported@eToroTeam need support, the chat function is not working on app
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Andy Lee (@andyleeck) reported@eToro @lale_akoner Please @Etoro please help
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Paul Lewis (@paulstevenlewis) reported@eToroTeam when I log into my account, there is no sign of my cash ISA. Clicking on the ISA tab in the menu gets “ an error has occurred, please try again“. Very worrying to find your money has disappeared… and your customer service chat is completely unresponsive as usual.
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Wilmer Arteaga (@killerwilmer) reported@eToro @eToro my withdrawals are blocked and support keeps closing my tickets without solving anything. I need urgent help accessing my funds.
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Mr. Cold (@Javier_Cold_) reported@eToro 27 days with my money held by @eToro, ignoring their own T&Cs as they did not communicate it to me. And 23 days to review my bank statement and confirm it is MY money. Why is eToro so incompetent? Why does your customer service sucks? Why don't you follow your own T&Cs?
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Mr. Cold (@Javier_Cold_) reported@eToro @lale_akoner 31 days (1 month) since @eToro blocked my account, ignoring their own T&Cs. 27 days to review a bank statement. No information about how long it will take them to review 1 single bank statement. This must be one of the worst customer services ever. Almost like a scam.
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Peppermint_NL (@PhilNA65787911) reported@eToro Do you have an issue regarding withdrawal system? My fund keeps returning to my etoro acct. I cannot send to my bank acct
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Rachna Sheth (@rachna_784) reported@eToroTeam my account is blocked, and i am not able to login or even get a password reset email. How can i get it unblocked ?
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Harry (@Harrycqpm) reported@Everton @eToro Terrible game management terrible subs and the worst two strikers in the league
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bedebu (@Bedebu) reported@eToroTeam I've been logging in using my Gmail. I don't have a separate password. How am I going to login to offline mode? There is no option login with Google.
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Mr. Cold (@Javier_Cold_) reported@eToro Day 17 of @eToro "reviewing" my bank statement and confirming if it is my money. @yoniassia, your customer service team refuses to tell me when my funds will be released. Could you please take a look?
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Robert Seso (@RSeso2) reported@eToro please fix the iPad App, it no longer shows the account balance on the home page in the portrait view.
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Wilmer Arteaga (@killerwilmer) reported@eToro @eToro my withdrawals are blocked and support keeps closing my tickets without solving anything. I need urgent help accessing my funds.
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Richard Gold (@muki_richard) reported@CPFC @eToro But he was running very first here, why is he slow in Arsenal.
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Martin U (@MrMartinU) reported@eToro have no ability to connect you to humans to resolve and urgent issue despite their chatbot saying they will connect! They also can’t sell stocks promptly and cancel orders #thieves #fraud
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🤔 (@Archmicro) reported@eToroTeam It seems to be every time you 'improve' your platform. Please, stop trying to fix it, you fail every time 🙏
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jaynemesis (@jaynemesis) reportedThis is something I pointed out in my @etoro post that would eventually become an issue.. Up next will be farmers globally running low on fertiliser
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Nicolas Hersant (@hersant_nicolas) reported@eToro I guess you are having issues right now ?
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EOSE$50B/MSTR$1T🔋🅰️🟠 (@TeslaJLP) reported@eToroTeam I got a generic reply saying due to price gaps or volatility then the ticket was closed. Neither of those are issues with Metaplanet and trading has been unavailable for at least a few days
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King Tejumola (@kingoracle_fak) reported@kofi423 @CPFC @eToro Oh lol e too worst
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Mr. Cold (@Javier_Cold_) reported@eToro 27 days with my money held by @eToro, ignoring their own T&Cs as they did not communicate it to me. And 23 days to review my bank statement and confirm it is MY money. Why is eToro so incompetent? Why does your customer service sucks? Why don't you follow your own T&Cs?
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akash gupta (@akashg71) reported@eToroTeam Have much longer will this outage be? I was planning to trade in the US open today.