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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Problems in the last 24 hours
The graph below depicts the number of eToro reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by eToro users through our website.
Live Outage Map
The most recent eToro outage reports came from the following cities::
|City||Problem Type||Report Time|
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eToro Issues Reports
Latest outage, problems and issue reports in social media:
@eToroService @eToro My leverage position got margin called because the platform didn't work. Etoro needs to compensate losses for every position forced closed during the outage!!!
@eToroService @eToro I am very disappointed and let down by Etoro. The crucial time to invest from yesterday but NO AVAILABLE. Until now still not FIX !!!
@eToroService @eToro Please asap resolve this issue sir,
@eToroService Is it possible you inform us about the nature of the incident? What exactly happened? We deserve answers.
@eToroService @eToroAr Screw you eToro, lying mischievous bunch of gangsters. If anything you should be taken down, taken to court for unethical behavior. Peoples savings investment and trades have been lost in a high volatile market, and you took their rights to make any decision away!!
@eToroService What. Is. The. Issue???
@eToroService @eToro What are you guys doing?!?! You need to sack your entire IT department. - even fine them to compensate people for the losses they've incurred while your system has been down. That or you need to have your authorization revoked as this is close to negligent behaviour.
@eToroService At least tell the people what the problem has been...
@eToroService @eToro platform will not working for 2 days 👎
@eToroService It would be more professional to tell customers true and reason for this massive crash of your site.
@eToroService Yoni is worst than vlad
@markets I have a developing story for you @eToro freezes millions of customers out of their accounts under the guise of a technical outage for a whole day during the most volatile day this month for almost 24 hours!
@eToroService Jesus is Lord, Christ is King, But the eToro server doesn't event ping.
@eToroService # ΕΤΟRO WHAT IS GOING ON???? Its been a whole day that your down...
@eToroService from one day how ca’t you fix it,is that a joke
@eToroService Why did “scheduled” maintenance also get done in trading hours?
@eToroService @eToro An Apology is differently not enough. There has to be some sort of compensation in this. This is people's real hard money and it's going to waste. Fix it NOW
@eToroService you can't just apologise! we need at least a reasonable explanation! While working on fixing the issues, work also on your customer service skills, which is in desperate need of improvement! Beyond of everyone's anger, there is a need of reassurance
@eToroService @TheFCA can you please look into how EToro behave with traders money in the UK please, there system is constantly locking us out from trades and our cash leaving us helpless to make profits or stop losses on trades. The platform has now been down since yesterday.
@Axeman3d @eToroService @TheFCA On top of that, we can't close positions because the platform was just not working!!!
@eToroService @eToro It’s still down. I lost a massive opportunity buying the dip. Let alone compensating, you are not even up yet. Is this a joke #etorodown
Hey @eToro #etoro WTF?
@eToroService @eToro What a joke ! Like at least you can do give us specific timing i believe 16 hours of maintenance is more than enough. playing with people money and lifetime savings so shameful.
@eToroService @sparkysaintsean The only one referring to this terrible situation as a scam is eToro - i too have lost trust in you and the lack of service and will be looking to close an account and complain to fca.
@eToroService @eToro Dear Etoro Team, let me help you with the reason, the reason your platform has been made unaccessible is simply GREED! I will move on asap. Bye Bye
@eToroService And of course you, as well as @eToro and @yoniassia, owe us a detailed explanation of what went wrong and what steps you’re taking to prevent such a catastrophic outage in the future; as well as reasons why these measures were not in place to begin with.
@eToroService @eToro Etoro you must update us .The plattform is down almost 16 hours . What going on and when you go up again. And when this done we are all waiting for explanations and how you will compensate us for the damage .
@ahmad04386828 @eToroService Don't be silly. Even cloudflare and aws had majour outages. It can happen to everyone. Don't base your decision on the outage. Better wait for them to fix it and look at how they handle it. I'll wait for there postmortem. I want to know what went wrong first.
@AquiAlanbrito @eToroService Bullsh*t! I dont believe that and even IF it is true how is that our problem?! They should take a perfect example from @Trading212 and limit the amount of people that can sign up!
@eToroService I have already started looking around other brokerages I'm afraid. This is happening too much, and each new ''problem'' is worse than the last - this one locked me completely out. I don't know much about IT, but I suggest you need to change your entire computer operation.