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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of eToro reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at eToro. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by eToro users through our website.
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Login (40%)
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Website (35%)
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Trading platform (22%)
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Deposits (4%)
Live Outage Map
The most recent eToro outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Rennes |
Login | |
 Bonn |
Login | |
 Ejea de los Caballeros |
Website | |
| Steinfurt |
Login | |
 Zürich |
Trading platform | |
| Marktheidenfeld |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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pjrodriguez
(@pjrodriguez2206) reported
@eToroTeam @eToro Hi, I need my fund withdrawal request to be processed, for almost 3 weeks I am waiting for a response and the only thing they know how to answer is that they have a high demand and that I should wait, I need my money back. Incident number 02375985 user pedrodrigu.
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Hightimes87
(@Hightimes871) reported
@Coinsquare @eToro How about you believe in customer service for both male and female clientele? How about you allow people to rightfully withdraw they're digital currency.. or even better how about your customer service team reply to emails? 2 weeks + to reply to a customer is ridiculous
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Sophia Joshua
(@SophiaJoshua9) reported
@PallavPreet @eToro I had similar experience also, I contacted the support service but they were not helpful,not until I saw a comment about IT_SECURITY_SOLUTION on Instagram who got me full access to my account. They can help you
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Sophia Joshua
(@SophiaJoshua9) reported
@keleleroc @eToro I had similar experience also, I contacted the support service but they were not helpful,not until I saw a comment about IT_SECURITY_SOLUTION on Instagram who got me full access to my account. They can help you
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Lukas Josef
(@LukasJosef8) reported
@eToroTeam @eToro Same dumb explanation I get on most European brokerage firms. They are just like Hedgies thinking they are to big to feel. Listen now, it’s actions that benefit us shareholders that might keep you alive. Now fix your problems!!! Det gäller er med #avanza
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Sophia Joshua
(@SophiaJoshua9) reported
@enKoding @eToro I had similar experience also, I contacted the support service but they were not helpful,not until I saw a comment about IT_SECURITY_SOLUTION on Instagram who got me full access to my account. They can help you
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Annie Rection
(@AnnieRection7) reported
@eToro @eToroTeam Yo eToro. WTF is up with $GME being closed???
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Jeppe
(@Jeppe82938563) reported
@eToroTeam how much wallets do you support?👎🏼👎🏼👎🏼
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Besim
(@Besim16344905) reported
@eToro is there any problem with platform cant login ?
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Heathe A Wiegand
(@HeatheWiegand) reported
@Hightimes871 @Coinsquare @eToro i'm having this same issue and its been one week they don't reply and now they have stopped replying me here on twitter as well
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Sowmya Guru(she/her) #choosetochallenge
(@justabadrobot) reported
@eToroTeam Nope. Because apparently I can't open a ticket without logging in and I can't login because of the 2-step verification. Can I have your support email please?
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Alex Villemure
(@AlexVillemure) reported
@eToroTeam Hi eToto Team. I'm not a customer but I would like to know the reasons why it seems many $GME shareholders who use your services aren't able to vote at the annual shareholder meeting. I think it's their fundamental right to do so. Thanks for your time. #GME @GameStop
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Phan Tấn Hưng
(@PhanTnHng6) reported
@eToro why I can't buy BNB fix it now please
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Alex Villemure
(@AlexVillemure) reported
@eToroTeam Hi eToro Team. I'm not a customer but I would like to know the reasons why it seems many $GME shareholders who use your services aren't able to vote at the annual shareholder meeting. I think it's their fundamental right to do so. Thanks for your time. #GME @GameStop
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tshekedi walker
(@TshekediW) reported
@CudwSam @eToro yeah seems a network wide. two other persons I know can't log in. Hopefully they solve soon
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Theo Mak
(@TheoMaka) reported
@eToro 4.5min later today on $GME opening. If it is a sample of what's to come then we might have issues.
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Sophia Joshua
(@SophiaJoshua9) reported
@Pwofficial88 @eToro I had similar experience also, I contacted the support service but they were not helpful,not until I saw a comment about IT_SECURITY_SOLUTION on Instagram who got me full access to my account. They can help you
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Miguel
(@1118Miguel) reported
@eToroTeam ah yes thanks for asking another useless thing on my support ticket, asking for my bank history since feb even when my withdraw was requested on may, but there ya go(: anything else?
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Miguel
(@1118Miguel) reported
@eToro It's been 19 days since I withdrawed my money from etoro account, I only recived 1/5 of my withdraw, support says my withdraw is "lost" and they are searching for it, their support answer like every 3 business day only to ask useless things and delay it even more dont invest here
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Hightimes87
(@Hightimes871) reported
@HeatheWiegand @Coinsquare @eToro Probably going to have to wait another 2 weeks. Horrible customer service
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Miguel
(@1118Miguel) reported
@Andrej25741124 @eToroTeam well now we know its not an incident,looks like thats how they do it, they keep our money for a long time and dont pay us any interest
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🐅✨
(@msab42227025) reported
@eToro It’s annoying I bought $ADA at 1.52 and you opened it at 1.57 wtf that’s insane. I am trying to stay in the platform but you abuse. It’s too much. Really upset.
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Lukas Josef
(@LukasJosef8) reported
@eToro @eToroTeam We own shares in a company but we are not allowed to have influence? Fix your problems or lose customers! #GME We demand our rights!
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Mohammed Javed
(@Mohjav786) reported
@eToroTeam I have sent you a message as issue still outstanding. 3 weeks and still waiting.
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Basel III
(@Andrej25741124) reported
@eToroTeam @1118Miguel I have the same Issue, withdraw on the 13th May, 14 th May gotten les then half of May money the rest im still waiting for.. But seems like this is not an single incident. Wtf? How can you not transact the whole amount. Or are you facing insolvency?
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Miguel
(@1118Miguel) reported
@eToroTeam yeah? then explain me why its been 21 days since my withdraw and I only have recived 1/5 of it? I called my bank at 8 business days and there wasnt any other deposit from you into my bank account, you are without doubt the worst broker worldwide
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Doge King🚀 💎 ✋
(@DogeKingOl) reported
@eToro Hey @netflix #AcceptDOGE as a payment for the subscription.. I'm sure your servers will crash with new subscribers.. #dogearmy
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Miguel
(@1118Miguel) reported
@eToro It's been 21 days since I withdrawed my money from etoro account, I only recived 1/5 of my withdraw, support says my withdraw is "lost" and they are searching for it, their support answer like every 3 business day only to ask useless things and delay it even more dont invest here
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Kief
(@hashtronautt) reported
@eToro why gme market closed on eToro? #etoro? WTF
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Mell
(@Mell24851088) reported
@Coinsquare @eToro No. Because you won’t unrestrict my account or give me a contact for the security team. I were on week three of this crap. The platform: 0/10 Customer service: 0/10 How likely am I to tell everyone I know whose interested in crypto to avoid this platform? 10/10