eToro status: trading issues and outage reports
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Full Outage Map
eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Problems in the last 24 hours
The graph below depicts the number of eToro reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at eToro. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by eToro users through our website.
- Login (55%)
- Website (25%)
- Trading platform (18%)
- Withdrawals (3%)
Live Outage Map
The most recent eToro outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide
|
Login | 11 days ago |
 Reading
|
Trading platform | 15 days ago |
 Kuala Lumpur
|
Login | 24 days ago |
 Maintal
|
Website | 24 days ago |
 Nice
|
Website | 24 days ago |
|
Paris
|
Login | 24 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Wendy (@Wendy8544417517) reported@eToroTeam More importantly, this is not just a login issue, I am unable to manage or close open trades. This is putting my funds at risk. Being locked out of trade management during live market conditions is unacceptable.
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Tina (@moreproteinbars) reported@eToro Damn how is this my ad LOL
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Uzzie (@Uzzie04) reported@CalltoActivism What a shame stupid @eToro has restricted me from shorts! 🤮
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Arsenal FC is my 🫁 (@TekaliEri) reported@eToroTeam, 👋 and I could not able to login to my account today and I am sure that I wrote username and pass? Is there something wrong or what?
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George Anastasopoulos (@G_The_Sting) reported@eToroTeam I don't know what is the problem with your platform lately. Posisitons that are closing 30 minutes after the SL was triggered, market orders for ES contracts that never gets filled and I get a message "pending order" for half an hour. Get serious, you are listed in NSDQ
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T Baba (@Boltlightning77) reported@eToroTeam It still says maintenance issues
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joe (@insidefw1) reported@Everton @eToro Embarrassing from Moyes not bringing on Dibling. Should have took Ndiaye off (Not because he has played bad but just give him rest) and gave Dibling a run to show what he’s made of.
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Rahul Menon (@Rahul24menon) reported@eToroTeam Is there any customer service number to call. My account is based on Singapore
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RelentlessExecution (@Subtlepower4) reported@etoro your customer service is an absolute disgrace. You claim issues are “resolved” when they’re clearly not. I’ve been blocked from withdrawing my own money for days — support case #07685184 has gone nowhere, and your complaint form doesn’t even work. Sort this out NOW
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Cryptonite Ⓥ (@trade2surf) reportedHey @eToro don’t you think it’s absurd to force users to login, to access support, when they lost their passwords and your system isn’t sending recovery emails? What are we supposed to do, drive to your offices?
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matty swift (@MattySSwift) reported@eToroTeam hi, i deposited £140 to do a transaction that did not work, I tried to withdraw thev£140 and it would only give £30 back. Please help, £140 was drawn from my bank.
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Mr. Cold (@Javier_Cold_) reported@eToro 31 days (1 month) since @eToro blocked my account, ignoring their own T&Cs. 27 days to review a bank statement. No information about how long it will take them to review 1 single bank statement. This must be one of the worst customer services ever. Almost like a scam.
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Boxinsocks (@boxinsocks) reported@eToroTeam @eToro Just lost a customer
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allforone (@alangas41798234) reported@Everton @eToro you can hang that o e on moyes bad substitutes no need for them, bad manager
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$£@N (@seans6221) reported@eToro Waiting on Mc ds to crash
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Mr. Cold (@Javier_Cold_) reported@eToro 27 days with my money held by @eToro, ignoring their own T&Cs as they did not communicate it to me. And 23 days to review my bank statement and confirm it is MY money. Why is eToro so incompetent? Why does your customer service sucks? Why don't you follow your own T&Cs?
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Akshaya Khandooja (@akshaya7401) reported@eToroTeam @eToro @eToroUS - you guys have not addressed, the account has been hacked or you guys have liquidated the account and you guys have not addressed the issue. I have not recieved any DMs from you
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Mr. Cold (@Javier_Cold_) reported@eToro Another day that @eToro is not returning my money. 14 days now where eToro say is "reviewing" the documents, 14 days where my money is not working for me, it is working for eToro. Is eToro going to compensate me? Is this a common practice at eToro?
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wojciech (@Nev5elements) reported@eToro How btc reacts for Atack on Iran ??? HOW MIGHTY GOLD REACT ??? What btc maniacs what with this compare to gold now ?!!!!sounds money not some crap scam BtC ****
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The VM Dr (@vmdoctor) reported@eToro Logins are down
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The dead stonk (@Brad27395777) reported@eToro I've been sat waiting for over an hour for a customer service chat. Nothing what is going on
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BMH 🇬🇧🇺🇦 (@BMHLTD) reported@eToro is the worst trading site in the world…..! No access all day, no customer support, disappearing funds, an utter **** show…
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Michael berridge (@Michaelberridg3) reported@eToro FINRA COMPLAINT PENDING IF YOU DON’T RELEASE THE RESTRICTION.
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Michael berridge (@Michaelberridg3) reported@eToroTeam Just did please fix I have already gone through the process
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PS5 Gaming (@PS5GamingChile) reported@eToroTeam It’s inconceivable that it’s been down for so long at the worst possible moment in the market. It’s forcing us to move to another app. What do you recommend that’s better than this piece of junk like eToro?
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JMan (@TheFinPitch) reported@LongInnovation @eToroTeam I was down -1.44% today 🛑
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King Tejumola (@kingoracle_fak) reported@kofi423 @CPFC @eToro Oh lol e too worst
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bedebu (@Bedebu) reported@eToroTeam I've been logging in using my Gmail. I don't have a separate password. How am I going to login to offline mode? There is no option login with Google.
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MaroSoo (@MarosSzent17946) reported@jaynemesis @eToro I am just sitting there looking at the screen and I have no idea if I should make a move. I mean… one tweet can change everything. Are we going down? Up? To the side? These last 4 weeks are like a rollercoaster. My strategy is to sit it out
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Allocation Lab HQ (@AllocationLabHQ) reported@eToro I have a few feature ideas that could improve the eToro platform for both investors and Popular Investors. 1. Lock in option for Copy Trading and Smart Portfolios It could be interesting to introduce an optional lock in period where an investor commits capital for a defined time, for example one quarter as a minimum. If someone is confident enough in a strategy to lock their funds, Popular Investors could potentially receive slightly higher incentives for this type of committed capital. Investors who commit their capital could also receive something extra on top. You are smart people, I am sure you could come up with a good mechanism for this. 2. Calendar based take profit Currently we have standard TP and trailing TP, but a calendar based exit could also be useful. For example an investor could set a rule such as “close this position on a selected date” regardless of profit or loss. 3. Lower crypto sell minimum in the wallet The current $100 minimum for selling crypto in the wallet feels quite high for smaller traders/investors. Many traders use other exchanges like Bybit or Binance for active trading while treating eToro more as a long term investment hub. Allowing smaller crypto sell amounts in the wallet could make the platform more flexible and attractive for crypto users by lowering the entry barrier. Since the minimum investment is $10, the minimum sell amount could reasonably be something like $20. 4. Improve chart settings persistence Please i beg you to consider improving how chart settings are saved. At the moment charts reset to default when switching between assets. Many users do not want to constantly reconfigure their chart setup every time they open a new instrument. For example I personally use Heikin Ashi candles and currently I have to change this repeatedly. Even with the save option, indicator styles and chart settings are not always properly preserved. Improving this would significantly improve the overall quality of life on the platform for active traders. Thanks for reading and considering these ideas. 👍