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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of eToro reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at eToro. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by eToro users through our website.
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Login (40%)
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Website (35%)
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Trading platform (22%)
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Deposits (4%)
Live Outage Map
The most recent eToro outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Rennes |
Login | |
 Bonn |
Login | |
 Ejea de los Caballeros |
Website | |
| Steinfurt |
Login | |
 Zürich |
Trading platform | |
| Marktheidenfeld |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Robert
(@rob92x) reported
@eToroService I still can't login!
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Warren
(@kel2sg) reported
@eToroService Still Can't trade !!!! Error Unable to Set Order !!!! 😡
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Naheem Razwan
(@NRazwan) reported
@eToroService Ether was down to 1400, now back at 1700. Hammerson was down at 20 now 25 NIO was 42, now 49. Just some positions which EToro screwed me on, thanks.
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Katie-Louise Brown
(@PrittyKat) reported
@EduaPereyra @eToroService Calm down. Caps locks shouldn’t be used in messages - it’s rude.
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THiSCO
(@iTHiSCO) reported
@eToroService What a joke! @WebullGlobal, please expand to Germany asap! There are so many people wanting to leave etoro since weeks for all the stupid things they are doing. Loving your platform, the selection of stocks etc. … it's something I (think I) I could take serious.
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Naheem Razwan
(@NRazwan) reported
@tonchev_2020 @eToroService @eToro Exactly, unacceptable **** up
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Warren
(@kel2sg) reported
@eToroService I still can't create any orders !!! Error - Unable To Set Order !!!! What is happening ???
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UsuallyRanting
(@UsuallyRanting) reported
@eToroService I closed my positions, requested a withdrawal and have emailed my account manager to shut my account down. You can't be trusted with our money - and you've done this before. You had £1,000s locked away from me for around 18 hours when I needed to trade. Goodbye, good riddance
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Reece Parke
(@reece_parke) reported
@GameHardUK @eToroService I agree and disagree haha I think the outage is totally acceptable. A technical issue is a technical issue. In a world that runs on technology, issues are inevitable. Etoro did the right thing and took the platform offline. The 1k limit is to reduce beginners flooding in
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Ihab
(@Ihab65934679) reported
@eToroService Trying to open a new account..I get a message that my email address already exists which is not the case...tried to raise a ticket and it asks me to login to submit the ticket 🤔
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Mattias_SSB
(@MattiasSsb) reported
@popularinvestor @eToro That wasn't a traffic issue. Either a database got corrupted, their security was breached or they intentionally throttled access. All 3 give reason to be concerned.
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Jessid Correal
(@Sergi2590) reported
@eToroService It is unacceptable that the platform has been down most of the day and all eToro delivers is an apology. There must be a financial retribution of some kind.
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Game Hard
(@GameHardUK) reported
@reece_parke @eToroService I agree, the technical issues are inevitable. That's why there should always be a contingency plan for a number of scenarios like backups, emergency severs etc. That's on them.
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El Diablo
(@ElPablomann) reported
@eToroService @eToro This is outrageous. Hiding behind technical issues when the real issue is that you havent invested adequately in your systems. Rest assured i will departure eToro
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Antony Mag
(@RagingTroll666) reported
@eToroService **** your bullshit excuses. I am moving my money out asap. Lying *****.
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Star Jhan
(@ZhanStar) reported
@eToroService @eToro Dear Tuval Chamut, What you should do is how to compensate users, not tell us how bad the server is; please show sincerity to compensate users, thank you!
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drmandarin
(@drmandarin) reported
@eToroService @eToro @yoniassia still no details on what this “technical issue” was. Why didn’t your system fail over to standby? Or indeed why is your system not clustered and fault tolerant? You claim this is of highest priority - clearly not if you haven’t invested in infrastructure.
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Grant Boonzaier
(@grantboonzaier) reported
@eToroService @eToro how do I recover the +40% loss on one of my stocks yesterday due to my inability to gain access to your broken trading platform? How?????
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Reece Parke
(@reece_parke) reported
@eToroService Here’s a piece of advice for those who are crying about missing the opportunity of a market crash. Don’t rely on just one platform or exchange. You’re setting yourself up for failure. You should have 3 minimum. This provides you with more options if something like this happens.
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Robert Reynolds
(@popularinvestor) reported
@MattiasSsb @eToro The market finished +0.12% yesterday and you're angry because you couldn't bail on your position when you were -2%. "Investors" typically know what they own and have a reasonable time-horizon longer than 24 hours. The platform has problems that are fixable - that's it!
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Marcel Kappelgaard
(@Ham_Marcel) reported
@MS_ITPro Can you confirm what issues @eToro had yesterday? Their constant issues are being blamed on @Microsoft And what has been done to prevent this in the future? People lost a lot of money.
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BobBuzz
(@wilsoncom_saab) reported
@eToroService Lucky me - wanted to invest in Ethereum using etoro. Not anymore. Platform is too unstable. What even happened? Hacker?
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Abhijeet Kulkarni
(@abhijeet_1986) reported
@bullsinvests @eToro @McDonalds We are sorry we screwed up our system and your profits, so in return we ask you to pay us more as your less investment was the actual issue #bullshit #etoroservice
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Ramy syrian
(@bba605ab8ead478) reported
@eToroService That is means we are sorry for your money And what about offline not working and etoro @eToroService do you think that is ok now just sorry
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Jonny Blaze
(@Spank117) reported
@eToroService Waiting for US markets to open, that’s the big test here. Presumably after 2 days of problems and failures, the backlog will now be bigger than ever. If it gets through the day without issue then some level of confidence restored. Still need compensations for the failures however
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Robert Reynolds
(@popularinvestor) reported
@MattiasSsb @eToro THAT is a problem, yes. But here what you said, "People were unable to close positions as the market was selling off." I bought more Facebook & LMT before it went down
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Edu Pereyra
(@EduaPereyra) reported
@PrittyKat @eToroService I've been in eToro since July so I saw some volatile days and it always has issues. Not like yesterday. But I lost a lot of money (can't blame then on that) but at the same time could not muy hñthe Bigger dip since March. So they're hurting us twice ...
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Pantufas
(@pantufasdemilho) reported
@khalid8386 @eToroService @eToro Not a bad idea... some sort of % bonus on your next deposit. That’d convince me to stay!
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AAT
(@Tdora_Andreea) reported
@eToroService This is such a massive **** up. You lost your customers big money, including myself. I’m switching over to something better asap, I’m not trusting my funds with you ever again.
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Ian W
(@i12n_) reported
@popularinvestor @eToro Hmm. I'm 89% with Hargreaves Lansdown, 10% with etoro, 1% with Trading 212. I was in the process of moving more to 212 when they had their GME-related trading issues and cancelled it. In retrospect, they've been the more stable since, but neither seems to me fit for purpose.