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eToro is a social trading and multi-asset brokerage company that focuses on providing financial and copy trading services. eToro offers trading and investing in cryptocurrencies, stocks, ETFs, currencies, indices, commodities and more.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of eToro reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at eToro. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by eToro users through our website.
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Login (40%)
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Website (35%)
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Trading platform (22%)
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Deposits (4%)
Live Outage Map
The most recent eToro outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Rennes |
Login | |
 Bonn |
Login | |
 Ejea de los Caballeros |
Website | |
| Steinfurt |
Login | |
 Zürich |
Trading platform | |
| Marktheidenfeld |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
eToro Issues Reports
Latest outage, problems and issue reports in social media:
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Uzzie
(@OlHa65745090) reported
@eToro @eToro your platform has blocked my account because my phone couldn't get verification number. Now I am missing out on my trades because I can't login. I contacted your customer support,filled 2 tickets and it tells me I have to wait for someone to contact me in 2 working days!!!
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Talal [ طلال ]
(@tMogeem) reported
@eToroTeam When are you planning to distribute the SGB coins? Worst platform I have used
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Al
(@O18118O55) reported
@eToro Can't sign-in from the UK, on Web, this morning - 'an error has occurred' and it's not me forgetting my password #etoro
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Uzzie
(@OlHa65745090) reported
@eToroTeam I can't find customer service. What is this exactly under?
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Birdstyle
(@Birdfaq919191) reported
@eToroTeam You must be fking joking, right? A Major ****** which probably burned a **** ton of money, let the customer write out all he wanted to do in ******* 100min after market opening..... So every planed day trade, buyin etc.? Just to get the "lol not our fault" answer......
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Ask eToro Team
(@eToroTeam) reported
@PabloSektman @eToro Hi Pablo, yesterday we received a great number of tickets and requests and our customer service teams are hard at work to provide a reply. Please make sure you give as much detail as possible in the ticket and we will get to it and assist.
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Filipe Sommer
(@FilipeSommer) reported
@jaynemesis @eToro Right, it's something eToro is currently trying to improve themselves. In the meantime, they don't like that aspect of Bullsheet, as it exposes a some issues in the copy system. Will keep you updated when we arrive at a conclusion with them
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AntMan
(@AntManOfAus) reported
@eToroTeam This is pretty bad form guys. Always been a fan, always had ya back. Even through past tech issues but this is real money guys! I mean, really? This is costing your people a lot of money in some cases.
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adrian chitic
(@ChiticAdrian1) reported
@eToroTeam Maybe you should not invest all your money in aggressive advertising and allocate some proper budget for technical teams. You cannot just have "maintenance window" during busy trading hours. This is a losy lie, your platform is purely instable.
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Uzzie
(@OlHa65745090) reported
@eToroTeam an update - all my positions i have closed through the app provided during "scheduled maintenance" eventually got filled at a price I wanted. it obviously took quite a time to sot out, but Thanks @eToro team for acting promptly.
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Lord Henry
(@Orbitcoin) reported
@SarahOnAnIsland @eToroTeam website is back working issue resolved, goodluck sarah
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SatoshiWakamatsu
(@SatoshiWakamats) reported
@eToro To support valuable companies.
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John
(@john__1981) reported
@eToro I did a few days ago (ticket 03753610) but nothing so far. What is the usual turnaround time on a customer service enquiry?
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Mraz23
(@bicebolje23) reported
Im waiting 2 days on Transfer XPR to wallet on @eToro I will never use it ....NO MORE. From 0-10 is -1. WORST from all. FEES LOOOOOOOOOL
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ARTΞME
(@StellaAmato4) reported
@eToroTeam @eToro The app technical issues were resolved but not my withdrawal technical issues….I didn’t hear from anyone after my call yesterday #day4
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Username
(@cantankeroso) reported
@eToroTeam Still can't close trades or modify SL. No error, no response.
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chang yik siong
(@changyik) reported
@eToroTeam @eToro System still not working, can’t close pending trade. Please ensure your system is working fine before bring it online. Really bad experience.
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Fouad Ballan
(@fballan93) reported
@eToroTeam @hkfama And the difference in value who will handle this ? I did submit a customer service ticket
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ARTΞME
(@StellaAmato4) reported
@eToro You asked via email date and time to be contacted. I replied and waited patiently a week, but unfortunately nothing happened. I don’t care if the customer care dealing with my case is in Cyprus. I need someone to call me ASAP to resolve my withdrawal issue.
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Quamfy Trader
(@Quamfy_Trader) reported
@JTheretohelp1 The same thing happened to me on @eToro this week but they aren’t interested. Placed the order at market, it said received and then never executed because their system failed and they blamed scheduled maintenance!! Open to suggestions for other providers…
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Pablo Sektman
(@PabloSektman) reported
@eToroTeam @eToro What has been solved??? The SL did not work after the market opened, the for the Last 15 hours I've been trying to change my SL, TP and close my position and nothing. I opened many tickets and sent emails and nothing. Worst experience ever! You lost my money and many customers!
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Uzzie
(@OlHa65745090) reported
@eToroTeam I used provided tools by @etoro to close my positions and they haven't done it. I have lost on it as the result. This is absolutely pathetic customer service on your part!
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Keith Tilbury
(@TilburyK13) reported
@eToro I think your site is broken. I have shares that are way below purchase price, yet showing a 3.33% profit.
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Ask eToro Team
(@eToroTeam) reported
@JasonWo65279313 @eToro Once the system is online, if you believe your position was affected negatively, open a ticket for customer service including the position ID and they will check this for you. The position ID can be found in the Edit trade pop up or once closed in the history tab.
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Ask eToro Team
(@eToroTeam) reported
@TilburyK13 @eToro Hi Keith, would be helpful if you could DM us, or send the information to customer service in a ticket so the tech team can review it.
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Jason Wolff
(@JasonWo65279313) reported
@eToroTeam @eToro I use gmail to sign in. Offline tool does not support this? What option do I have?
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The پاکستانی🇵🇰
(@The_legend_pk) reported
@eToro Why are you telling?? You people are frauds .your Etoro system works when you want to eat people money .you close trade when you think it go up and when you think it will go down you open higher leverage. Shamless company.frauds
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Ishfaaq Peerally
(@IshfaaqPeerally) reported
@eToro Consider the worst-case scenario
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costaballena
(@costaballena_) reported
Dear @eToroTeam system was reinstated and my profit of over 400$ is gone. I have the closing request made through your offline system and sent to customer help . Please reinstate my profits ASAP i attached the screenshot of the offline closing request 🚨 @SEC_Enforcement @eToro
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Gustav Mehrmann
(@MehrmannGustav) reported
@Lost_my_watch @HappyCatKripto Etoro does too but they are not the best choice for crypto. But you can verify very fast and deposit money with Paypal. But the spread for #LUNC is around 10% atm @eToro But i never had Problems trading on their plattform.