E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Oklahoma City, OK | 2 |
| North Port, FL | 1 |
| Maricopa, AZ | 1 |
| Plano, TX | 1 |
| Ruskin, FL | 1 |
| Dublin, CA | 1 |
| Torrance, CA | 1 |
| New York City, NY | 1 |
| Atlanta, GA | 1 |
| Concord, NC | 1 |
| Fremont, CA | 1 |
| Wallingford, CT | 1 |
| Juneau, AK | 1 |
| Clermont, FL | 1 |
| Panaji, GA | 1 |
| Cypress, TX | 1 |
| Fort Lauderdale, FL | 1 |
| Portland, OR | 1 |
| Inkster, MI | 1 |
| Geneva, IL | 1 |
| Chicago, IL | 1 |
| Rock Hill, SC | 1 |
| Sacramento, CA | 1 |
| Daytona Beach, FL | 1 |
| Washington, D.C., DC | 1 |
| Kagha, Bhutan | 1 |
| Phoenix, AZ | 1 |
| Palm Coast, FL | 1 |
| Sollentuna, Stockholm | 1 |
| Santo Domingo, Distrito Nacional | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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josh carcione
(@joshcarcione) reported
@etrade @etrade kind of insane. No one can help over the phone, and the person I was communicating with just stopped responding. Why can’t you have someone answer the emails?
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amy
(@logexlyf) reported
@etrade hi. I want to close a brokerage acct;unable online coz of open position; phone support->2hrs wait. Email pls? Thanks
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Lisa Jack
(@tkdlj) reported
@etrade customer service it horrendous just the worst ever
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Rajesh Kandaswamy
(@rajeshkan) reported
@etrade Yeah, right. We just moved a lot of money to you and we don’t even have an ATM card for my wife after a month of multiple follows. In addition, we are trying to set up something with the account and there is absolutely no help or follow up.
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Stock Hollywood
(@StockHollywood) reported
@etrade why are your $TSLA 885 options not working?
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Tim Yeoman
(@YouPlumDumb) reported
@etrade 3hr wait, No live chat customer service at its finest. #worserecommendationever
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Matt
(@persian_yeti) reported
@CalCoastCU @etrade It looks like Venmo has the same issue when trying to link an account.
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David Byers
(@hollywood7455) reported
@Melissa85192679 @etrade Recently the support service are very annoying,the same issue happened to me and I was recommended to a hacker called Smartcr4ck on Instagram who helped me out
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Matt Werner
(@mwerner97) reported
@etrade is the worst company to do business with. Their practices border on fraudulent.
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matt
(@MCubed1111) reported
Etrade ******* up again. Showing 0$ balance off and on on some holdings plus cutting my overall balance by a 1/3. Wtf is wrong with your system?! @etrade
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PTA
(@pekelo98) reported
from
Wallingford, Connecticut
@etrade should not be allowed to lock accounts and then provide zero phone support. On hold now with them for 4 hours. @SECGov I have shares that I cannot sell!
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Bryan Green
(@BryanGreenbaum) reported
@NoGutsNoGlory57 @kleinsjosh I forgot robinhood doesn't support CEF's any more Smh @etrade gets this one.
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Pablo Hauscarriague
(@phauscarriague) reported
@etrade E-trade SSL certificate is currently not working. Please fix it.
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Francois Coquemont 🇺🇸
(@KroazDu) reported
@etrade aaaaaand y’all hang up on me today, after 30 minutes wait. Can I get some help??????
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CannaBois
(@TheSmolShort) reported
@etrade transfered money into an account earlier this year and cannot withdrawal. Bank is not showing the two small deposits for account verification. Need help ASAP.
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