E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Houston, TX 3
San Francisco, CA 2
Kralendijk, Bonaire 1
Charlotte, NC 1
Elmont, NY 1
Wellsford, Auckland 1
Idar-Oberstein, Rheinland-Pfalz 1
Las Vegas, NV 1
Peoria, IL 1
Troutdale, OR 1
Indianapolis, IN 1
Salt Lake City, UT 1
Dallas, TX 1
Redwood City, CA 1
Dublin, Leinster 1
Alden, NY 1
Farm Hill, FL 1
Duluth, GA 1
Thousand Oaks, CA 1
Orlando, FL 1
Lakewood, CO 1
San Diego, CA 1
Temecula, CA 1
Plattsburgh, NY 1
North Wales, PA 1
Pompano Beach, FL 1
Colchester, England 1
Columbus, OH 1
Atlanta, GA 1
Los Angeles, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • TheFatMinnow GFR (@TheFatMinnow) reported

    @atrupar @etrade E trade won't process my trades. Both numbers say disconnected and live chat not working. What the hell?

  • bl3765490 Don Alfredo (@bl3765490) reported

    @etrade what the hell is going on with the site right now? I cant even cancel orders. Buy orders below mkt will not fill sell orders below bid. You are about to lose a 20 year customer

  • adam49922419 Saul (@adam49922419) reported

    @DSmith39 @etrade Sorry to hear this. Hopefully they will fix

  • itsdemoe DonDemoe (@itsdemoe) reported

    I tried to place an open market order on E*TRADE this morning, the order wouldn’t go through & it also wouldn’t let me cancel. It’s stock in queue. @etrade #poweretrade This platform has issues almost daily now.

  • _____Tasia_____ Anastasia (@_____Tasia_____) reported

    @KowalczykRyan @ChartingOptions @etrade That's funny, but not really funny. It cost us a lot of money this morning -- same last week because of their issues. Getting fed up.

  • bklyngk Brooklyn Blue (@bklyngk) reported

    @etrade you will be losing a customer soon if you don't get your act together. This is two weeks in a row I've been shutout from logging on.

  • GeigerRacing David Geiger (@GeigerRacing) reported

    @etrade I enjoy your app, but is there ANY way to make it faster? I thought it was a ME issue. But it isn’t. The app just runs slow.

  • GingerKeeping Keeping it Ginger (@GingerKeeping) reported

    @etrade trash.. as a platinum member, I am leaving your service. frozen 3/4 times month of January. unacceptable

  • travisfarris_ Travis Farris (@travisfarris_) reported

    Ok #america @etrade isn’t really having issues loading. They are doing this on purpose. “They would never do that...” yes they would...and they are Understand that **** going on right now is ****** and #bigmoney games are in play...

  • Sbhowmick23 shan23 (@Sbhowmick23) reported

    @etrade hey, do you know that you’ve stopped executing ALL orders today and your phone support is offline ? Is this a “hold my beer” reaction to Robinhood? Very, very disappointing!

  • DDSullivan86 Daniel Sulllivan (@DDSullivan86) reported

    Hey @etrade fix your stupid platform!!

  • MFletcher96 Michelle (@MFletcher96) reported

    @TheRaviHirani @etrade Right! I just went to their feed back page under the help tab on the platform and sent a not nice message.

  • stonk_cold Stonk Cold Steve Austin (@stonk_cold) reported

    @ChartingOptions @etrade This has been going on for weeks and I trade off speed trading and momentum it’s greatly effected my trading smdh. i can’t even log in and when i call these guys it doesn’t even ring takes me to a out of service number and I’m pulling the number from their site!!!!

  • MoranChase Chase Moran (@MoranChase) reported

    @etrade fix your ******* app

  • androidmj androidmj (@androidmj) reported

    @steven_shaffer @etrade So frustrated. Can't even trade normal names AND phones are down.

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