E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Oklahoma City, OK | 2 |
| Loganton, PA | 1 |
| North Port, FL | 1 |
| Maricopa, AZ | 1 |
| Plano, TX | 1 |
| Ruskin, FL | 1 |
| Dublin, CA | 1 |
| Torrance, CA | 1 |
| New York City, NY | 1 |
| Atlanta, GA | 1 |
| Concord, NC | 1 |
| Fremont, CA | 1 |
| Wallingford, CT | 1 |
| Juneau, AK | 1 |
| Clermont, FL | 1 |
| Panaji, GA | 1 |
| Cypress, TX | 1 |
| Fort Lauderdale, FL | 1 |
| Portland, OR | 1 |
| Inkster, MI | 1 |
| Geneva, IL | 1 |
| Chicago, IL | 1 |
| Rock Hill, SC | 1 |
| Sacramento, CA | 1 |
| Daytona Beach, FL | 1 |
| Washington, D.C., DC | 1 |
| Kagha, Bhutan | 1 |
| Phoenix, AZ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Scott Friedman
(@scottjf8) reported
90 minutes on hold to speak with a customer representative? C’mon @etrade that’s beyond f’ing ridiculous.
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Cristina Perez 🦄Taurunicorn
(@criscannamd) reported
@etrade I’ve been on hold for 2 hrs, please get a rep to call me. My account is locked. Must wait to speak for a rep to reopen. I’m losing money if my trades aren’t being done. #onlineplatform is down. #etrade #stock
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matt
(@mjk_519) reported
@etrade help?? Hello??
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We Trade Setups 📈
(@prosperousguy) reported
@etrade $BMBL is the worst dating app, I tweeted this a few months ago and said the same, they will go belly up unless they change that when someone "likes" you that it doesn't disappear in mere days.
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da Ruckus
(@grundgetta49769) reported
@etrade went to fund my account, need to talk to a service rep to chance my phone number so its recognized. 30 minute wait time....... @TDAmeritrade <---took 5 minutes to set up my NEW account and fund it....Thanks @TDAmeritrade for being user friendly.
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د. عـ ـبـ ـد الـ عـ زيـ ز الـ قـ ـاسـ ـم 🇸🇦
(@AbdulazizQasim) reported
@etrade I called 4 times and I've been on hold for about 30 min each and the line drops at each time. This has gotten much worse after Morgan’s acquisition….please fix this ASAP!
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matt
(@mjk_519) reported
@etrade can I get some customer support, plz!
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LaughingStock
(@Stocktilo) reported
@etrade Hey, I am signed up for paperless statements and you guys are sending me *paper* mail for every single trade. Seems like kind of a waste, no? I tried to call, but the wait times are forever. There is no apparent way for me to email you directly to fix this. What gives?
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ariel ʕ´•ᴥ•`ʔ
(@wr___x) reported
Thought the TV in the break room was broken but it turns out the @etrade ad that was airing features a genuine strobe light sequence. Y'all r gonna kill someone w that thing.
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Uhuh Nope
(@k33p_it_moving) reported
@MorganStanley @etrade And crappy customer service. What’s the point of having these cool applications if it takes two hours to get someone on the phone?
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Charles Warnock
(@CharlesWarnock) reported
@etrade - impressive wait times you have going on recently. Using the old Morgan Stanley steam powered switchboard? How about some customer support chat?
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julio💈
(@juliothebarber_) reported
Let’s see who answers first, @etrade y’all’s Dms or your customers service line I’m 4 hrs deep
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Teri Tropea
(@Mother_Theresa8) reported
@SuzanneBeck2 @etrade Same here. Can’t get thru to a human. Waiting 10 days for a distribution check and can’t get in touch with anyone for help.
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Diego Ricoy
(@DRLionZion) reported
@etrade Is the service down? I have tried to log in several times with no success.
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Charles Warnock
(@CharlesWarnock) reported
@etrade - 2:23 hours on hold to talk to customer service for etrade bank. You guys using the old @MorganStanley steam-powered switchboard to manage calls? #csutomerservicefail
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