E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Houston, TX 2
Dublin, Leinster 1
Alden, NY 1
Farm Hill, FL 1
Duluth, GA 1
Thousand Oaks, CA 1
Orlando, FL 1
Lakewood, CO 1
San Francisco, CA 1
San Diego, CA 1
Temecula, CA 1
Plattsburgh, NY 1
North Wales, PA 1
Pompano Beach, FL 1
Colchester, England 1
Columbus, OH 1
Atlanta, GA 1
Los Angeles, CA 1
Reşiţa, Judeţul Caraş-Severin 1
Metuchen, NJ 1
Rochester, NY 1
Loganton, PA 1
North Port, FL 1
Maricopa, AZ 1
Plano, TX 1
Ruskin, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • JosewRodrigue10 Jose w Rodriguez (@JosewRodrigue10) reported

    @etrade Wow etrade my software is down you always do this class action lawsuit. Every time i make money the i lose it.

  • JeremyMotivated Jermaine B (@JeremyMotivated) reported

    @TheSnakeJake519 @GushuePatrick @etrade So Did I! now they don’t want to adjust the order to my original sale price y’all definitely should not turn a blind eye to this issue I already asked for an inquiry it’s ridiculous!

  • EvelK01 EvelK01 🦁 (@EvelK01) reported

    @etrade I've been trying to get ahold of someone for over 5 days, been on hold for 90min-2hrs nobody answers... Help me!!

  • pjdebutler Pam de Butler (@pjdebutler) reported

    @etrade Customer Service is non existent. On hold for 2 consecutive days and gave up. No live chat, no ability to send messages. Amazing merger with Morgan Stanley. Long term customer ready to head over to Schwab or Fidelity.

  • SJHulme SJHulme (@SJHulme) reported

    @etrade Hi guys I am a UK based customer that is having issues accessing your site. Live chat doesn't work and no email address visible. How do I get in touch?

  • OffdaMountain Cognitively Speaking (@OffdaMountain) reported

    Hey @etrade are you kidding? Yesterday you announced 2 hours wait. This morning it is 90 minutes. What kinda effed up customer service is that??????

  • SmallCapSurfer7 Wild Jason (@SmallCapSurfer7) reported

    @etrade We got screwed over once again, even after two years of learning from 2020 mess nothing ever changed. Its 4:02, my options hit $2.35 before the Close and I had a stuck order for since 2:30 EST. It was a widespread outage, California to Georgia my friends fell like they got scrwd

  • we_can Balaji (@we_can) reported

    @etrade How can I talk to someone? I have issues with setting up acct online and every time I try to call someone in the last week, it says over 1 or 2 hour waits and no options for you to call back :-|. This is bad…

  • stockspotify Stockspotify (@stockspotify) reported

    @etrade This Pompas a$$ ceo makes me want to close my account asap. He just basically said @etrade wasnt a contributor to the bottom line and I guess thats why the service has gone to crap.

  • JTATUNA JTATUNA 🩺 (@JTATUNA) reported

    How do I get in touch with @etrade ? It's the absolute worst customer service in any industry that I've come across. There's basically no ability to even talk with anyone about the debacle from several days ago.

  • bigearl198 earlpersipiii (@bigearl198) reported

    @etrade site not working and call times are greater than 2 hours. #time to move my #MONEY

  • maxerickson Max Erickson (@maxerickson) reported

    . @etrade has a nifty repeating pattern on their website where you have to do all the work needed to complete an action before it tells you that the action isn't available because of an issue with your account or invalid OS version.

  • GailHedglin Gail (@GailHedglin) reported

    @etrade Im not going to sit on hold for an hour .You have serious issues with pro and i thk you already know that. Im going to try to use the website not pro. Ive had same issue several times recently with pro. You just need to either fix the bugs in oro or cancel it.Freida Hedglin

  • Tennwalkerrocks Mary Garrison (@Tennwalkerrocks) reported

    @etrade Etrade down could not close out orders, green to red. What a mess

  • ArlettaBeasle11 Arletta Beasley (@ArlettaBeasle11) reported

    @etrade Sorry but your customer service has become atrocious! I have tried numerous times to get coherent answers to my questions. My letters are IGNROED! Over $1,000 discrepancy in my balance, other trade questions, hour+ hold wait times-- NO ANSWERS! SHAME on you!

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