E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Seattle, WA 4
Frankfurt am Main, Hessen 2
Staten Island, NY 1
Nashville, TN 1
Ormond Beach, FL 1
New London, NH 1
St. Petersburg, FL 1
Houston, TX 1
San Jose, CA 1
Rockvale, TN 1
Deerfield Beach, FL 1
Berlin, Land Berlin 1
Ashburn, VA 1
Indianapolis, IN 1
Port Jefferson, NY 1
Albuquerque, NM 1
Orlando, FL 1
New York City, NY 1
Huntington Station, NY 1
Marquette, MI 1
Berkeley, CA 1
Altamont, TN 1
Kerrville, TX 1
Westminster, CO 1
Stillwater, MN 1
Chicago, IL 1
Saint Petersburg, Sankt-Peterburg 1
Denver, CO 1
Martin, TN 1
Durham, NC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • BaElenhodl ₿a ElenHODL (@BaElenhodl) reported

    @brandonkrieg1 @Stash transfer my securities to @etrade wtf is taking so long??? Brandon. This is going on too long! What’s going on in your biz??? Wtf

  • fly4dat fly4dat (@fly4dat) reported

    @yoloption @etrade I'm a shareholder in a fintech startup. We are still growing by a nice mid-double digits, not great, not terrible, and while preserving cash has always been too much of a priority to my liking, it became #1 a year ago. We pay 0% on cash deposits and it became a 30%+ source of rev

  • Cstwest Cstwest1 (@Cstwest) reported

    @etrade WTF. Your app is broken. Got gains I need to lock in. Time to go elsewhere. Really today? SMH

  • EliteTradingY2K Alpha Nemesis (@EliteTradingY2K) reported

    I must say where as @etrade used to be a leader, after Morgan taking over they are garbage. Tech has more bugs than the amazon jungle and their customer service is so slow and lacking you might as well talk to your cat instead.

  • iamkarunr Karun (@iamkarunr) reported

    @etrade is there no way to send a message to customer support anymore? The estimated phone support wait times have been greater than sixty minutes

  • yuno28774171 yuno (@yuno28774171) reported

    @etrade wait times are long for customer service, can a call back feature be implemented

  • Q_22_0 Q22 (@Q_22_0) reported

    @etrade can’t login! Is your website/app down?

  • yalingliou Dr. Ya-Ling J. Liou (@yalingliou) reported

    @etrade how am I supposed to notify the nature of deposits to be payroll deductions and not employer contributions when phone wait time is 90 min. and there is no way to message through my account anymore since @MorganStanley took over??? would love some help?!

  • siffrin88 Lion Siffrin 🇺🇦 (@siffrin88) reported from Kansas City, Kansas

    @etrade is the worst bank. Wait times for customer service are in excess of thirty mins. I have been trying to get a refund for a concert ticket that went to an inactive card and just been treated like an idiot. This is why I changed banks.

  • stevengetman Steven Getman (@stevengetman) reported

    Getting quite the runaround from @etrade regarding a deceased's account. It seems they refuse to allow the account to be liquidated & funds distributed to the beneficiary. I've even written their Managing Dir & General Counsel directly. Any other lawyers have this problem?

  • delements Dee And so fouth (@delements) reported

    @MoneySoot Just spoke to @etrade they basically said get a lawyer let them look into this further it’s not our issue why you don’t have your shares. Totally insane

  • BaElenhodl ₿a ElenHODL (@BaElenhodl) reported

    @etrade and @Stash why doesn’t anybody want to take blame?? Consumers work harder sometimes. Wtf

  • stewartahalpern Stewart Halpern (@stewartahalpern) reported

    Anyone have an online broker they recommend? Every since @MorganStanley took over @etrade their Platinum Service has gone to 💩

  • BigCARDSFan1 Big CARDS Fan (@BigCARDSFan1) reported

    Hey eTrade...I'll sell my $MMTLP shares for a cheap $500 per share & sign an NDA so you won't have to hunt down shares you need. Give me a call ASAP or price goes up starting next week. @etrade @MorganStanley

  • TMcAtee74 Trey McAtee (@TMcAtee74) reported

    @KeanuTrades I made a couple of hundred today... it was shitt-tay, but not awful. Kudos to @etrade for really ******* what could have been a great P&L day by liquidating some AAPL calls I bought. "I needed to call them to ask them not to liquidate my position" was the **** response I got.

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