E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 2
Oklahoma City, OK 2
Columbus, OH 1
Los Angeles, CA 1
Reşiţa, Judeţul Caraş-Severin 1
Metuchen, NJ 1
Rochester, NY 1
Loganton, PA 1
North Port, FL 1
Maricopa, AZ 1
Plano, TX 1
Ruskin, FL 1
Dublin, CA 1
Torrance, CA 1
New York City, NY 1
Concord, NC 1
Fremont, CA 1
Wallingford, CT 1
Juneau, AK 1
Clermont, FL 1
Panaji, GA 1
Cypress, TX 1
Fort Lauderdale, FL 1
Portland, OR 1
Inkster, MI 1
Geneva, IL 1
Chicago, IL 1
Rock Hill, SC 1
Sacramento, CA 1
Daytona Beach, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • iLuvpennypicks scrap_iron_ray (@iLuvpennypicks) reported

    @og_tigress @etrade Thought I was the only one.... Im glad its only the charting platform. I got stuck not being able to sell crypto on coinbase one year and the market was crashing and it locked up for two hours. It was the worst.

  • Market_Loser Big Market Loser (@Market_Loser) reported

    @etrade @MorganStanley Charts working now, no word from Etrade BS service. #Etrade

  • JamesTraderWA James in WA (@JamesTraderWA) reported

    @DayTraderWayne I would think @etrade would be all over this! no? Maybe the @etradebaby has been playing with the server?

  • _____Tasia_____ Anastasia (@_____Tasia_____) reported

    @etrade Pro charting down again. Is this a repeat of early 2021? Unacceptable. Time to switch to a new broker.

  • TickellJeff Jeff Tickell (@TickellJeff) reported

    Update: Called/Spoke to @etrade. This is a known issue on their end, but they do not have an ETA for a fix. On another note, 30+ min wait times to speak to a level 1 tech is unacceptable. ETrade, you need to hire more CSRs.

  • CooterCannibal CC (@CooterCannibal) reported

    @etrade @MorganStanley after today can you please finally fix and update your Pro platform? I'd even be willing to pay a 1-time fee for the software if your charts would just work properly for once.

  • gamerphamer phamologist (@gamerphamer) reported

    @etrade fix the damn chart issues Pos

  • Moneyman_2017 Moneyman2017 (@Moneyman_2017) reported

    @etrade very disappointed at the fact E-Trade has not acknowledged the problem with the charts not updating. Seriously. I thought Morgan Stanley made y'all better. Please update ASAP on when you're going to fix it.

  • ShakezuIIa Shake (@ShakezuIIa) reported

    @etrade Etrade pro charts are down. candles not updating. Any eta on this problem being fixed?

  • jjez417 Josh (@jjez417) reported

    $shph reversal long today was probably the nicest one I’ve ever seen in my trading career and I couldn’t trade it because @etrade doesn’t wanna update their customers on charting issues going into the day. Can’t say where I would have sold but I would be long @ $12.62

  • capital_chief Chief_Capital (@capital_chief) reported

    @etrade Is having a bad day. PRO is not updating. CSR are worthless for Morgan Stanley. Get their asses back in the office.

  • Market_Loser Big Market Loser (@Market_Loser) reported

    @etrade @MorganStanley Complete BS to have etrade pro down for entire morning. #Etrade

  • gamerphamer phamologist (@gamerphamer) reported

    @etrade half the trading day gone and you still haven’t fixed the chart issues

  • Tball82847268 Tball (@Tball82847268) reported

    @etrade what's up with the charts on E-Trade pro? This is stupid, get it fixed.

  • andysimant Simant (@andysimant) reported from Mysore, State of Karnataka

    Dear @etrade How to make an account on your site if a person has only a first name (even on my passport) I don't have a last name. I am unable to register. Please help

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