E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Houston, TX 3
San Francisco, CA 2
Mohnton, PA 1
Laredo, TX 1
Needham, MA 1
Kralendijk, Bonaire 1
Charlotte, NC 1
Elmont, NY 1
Wellsford, Auckland 1
Idar-Oberstein, Rheinland-Pfalz 1
Las Vegas, NV 1
Peoria, IL 1
Troutdale, OR 1
Indianapolis, IN 1
Salt Lake City, UT 1
Dallas, TX 1
Redwood City, CA 1
Dublin, Leinster 1
Alden, NY 1
Farm Hill, FL 1
Duluth, GA 1
Thousand Oaks, CA 1
Orlando, FL 1
Lakewood, CO 1
San Diego, CA 1
Temecula, CA 1
Plattsburgh, NY 1
North Wales, PA 1
Pompano Beach, FL 1
Colchester, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • Carolewithane13 Carolewithane (@Carolewithane13) reported

    @mkhammer @OfBetters @etrade I’ve found on many occasions going through Twitter is actually faster when trying to solve a problem. Maybe they don’t want to risk bad publicly but they often have good people working social media. Good luck!

  • DrChrisBriggs Christopher Briggs (@DrChrisBriggs) reported

    @Blair_24_ALB @etrade Quite a few of us had this issue with @Fidelity. I contacted the corporate rights department and they told me that the issue lies with the subscription agent. Fidelity said they were actively working the issue to get a resolution ASAP. $HCMC #HCMC #HCMCArmy

  • amos_iii Trey (@amos_iii) reported

    @mkhammer @fredontwittur @etrade What are you doing besides flexing your “notoriety”? Maybe yeah you’re trying to help but dang most folks don’t have a verified Twitter account to put a company on blast....that’s privilege!

  • LehmanWmlehman Bill Lehman (@LehmanWmlehman) reported

    @mkhammer @etrade Yes @etrade, please help.

  • AnnaMaciej11 ANNA (@AnnaMaciej11) reported

    @mkhammer @etrade Is this really Twitter appropriate? Air your problems privately

  • KleinTrottel Zanne (@KleinTrottel) reported

    @mkhammer @etrade I work in estate planning/rstate admin law. Many of these companies are a huge PITA to deal w/. Maybe getting an attorney involved to assist would help. Some of our clients get nowhere but an atty calling gets a response. It's terrible how hard they make this on grieving families

  • Eirerogue00 EireRogue00 (@Eirerogue00) reported

    @mkhammer @etrade My father-in-law died a few months ago and I’ve witnessed the madness that my wife has had to go through to clear up his finances. Unreturned emails and phone calls, rude behavior and totAl lack of interest in resolving issues. Amazingly sad and maddening.

  • MyAlteredEgo MyAlteredEgo (@MyAlteredEgo) reported

    @mkhammer @etrade In my experience E*Trade has excellent customer service by phone, just saying. If your friend's father was well off they have a higher-level of service, also by phone.

  • Reformed_Trader Reformed Trader (@Reformed_Trader) reported

    @etrade It’s not just me. Many people reporting the same issues. Many charts showing it’s after 4pm when there’s still 45 min left till the close. Whatever update you guys did on the app has caused multiple glitches.

  • _JasonFerguson Jason Ferguson (@_JasonFerguson) reported

    @mkhammer @etrade @etrade y’all on this? I assume y’all have a customer service department specifically for these types of situations, right?

  • ProfitMaker_X Profit Ⓜ️aker (@ProfitMaker_X) reported

    @etrade Considering signing up with E-trade but I have 1 main issue. I prefer to have Benzinga news included on the platform as it is a far superior news service than the one currently used by E-trade. Make this happen and I will open an E-trade account.

  • brucefenton Bruce Fenton (@brucefenton) reported

    @mkhammer @hectorr159 @etrade If your friend transfers to another firm that firm could do the paperwork & some will provide a live dedicated person who can help

  • michaelfreeman michael freeman (@michaelfreeman) reported

    @mkhammer @etrade Help her out.

  • stockspotify Stockspotify (@stockspotify) reported

    @etrade @EFreymiller why do you have such ****** service, can login on app, but not website to launch pro,, always something w you people,, always!!!

  • PhinsTweets Anthony (@PhinsTweets) reported

    @mkhammer @etrade If you’re ever having difficulty with an airline, reach out to @BarstoolBigCat. He’ll be more than willing to help you get the customer service you deserve.

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