E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Houston, TX 2
Redwood City, CA 1
Dublin, Leinster 1
Alden, NY 1
Farm Hill, FL 1
Duluth, GA 1
Thousand Oaks, CA 1
Orlando, FL 1
Lakewood, CO 1
San Francisco, CA 1
San Diego, CA 1
Temecula, CA 1
Plattsburgh, NY 1
North Wales, PA 1
Pompano Beach, FL 1
Colchester, England 1
Columbus, OH 1
Atlanta, GA 1
Los Angeles, CA 1
Reşiţa, Judeţul Caraş-Severin 1
Metuchen, NJ 1
Rochester, NY 1
Loganton, PA 1
North Port, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • kaly11681776 kaly (@kaly11681776) reported

    @etrade Web interface is slow as hell today

  • ZSugar2019 AlwaysBenny (@ZSugar2019) reported

    @BearingtonTrade @etrade I know, right? I can't sell or buy stocks at market order!! They even disabled customer service live chat! WTF???

  • wompwompwomppp Pepe Le Pew (@wompwompwomppp) reported

    Yo @etrade, wtf. Y’all looking like @RobinhoodApp today...

  • MrBUIDL Mr.BUIDL ⟠ (@MrBUIDL) reported

    Karl Roessner, former E-Trade CEO and Lefteris Acquisition Group CEO, says "retail needs investment education and a holistic look at regulation" I guarantee he never said that or thought that while acting CEO of @etrade. $GME halted again and down 25% on the day. #bitcoin

  • PoonTangler21 Michael (@PoonTangler21) reported

    @etrade hey. Are you guys having problems this morning? I tried selling some ark at market, didn't fill. Tried buying some gme at market around 215, didn't fill. And now I can't log into my mobile account.

  • EdBlackburne Ed Blackburne (@EdBlackburne) reported

    @RafaelManzara @etrade @etrade Terrible platform performance this morning. Buy Order opened and confirmed but your own quotes show the Bid lower than mine and yet the order WILL NOT FILL Obnoxious

  • NucciaP29 Nuccia Paoletti (@NucciaP29) reported

    @etrade why aren’t my orders being filled?!!! Your site is being slow. Can’t have this happening. @tastytrade I can’t even register for your site either. @RobinhoodDT what’s your platform running like? #ecommerce

  • 4topstocks Jay (@4topstocks) reported

    Delayed fills and platform issues @etrade. Customer service number doesn’t work either. What’s up with this @etrade??? Give your active traders a dedicated support line. How can we reach someone now??

  • NeverstopT NeverstopTrading (@NeverstopT) reported

    @etrade seriously? My pervious order just sits in cancel and it won't let me sell?? No customer service by phone or chat??

  • moneyman2422 solodolo (@moneyman2422) reported

    @Women_Truths @brittnychrissy_ @etrade I tried after your suggestion, not working for me unfortunately! Rebooted E*Trade Pro now, hoping that does something... Thank you for the suggestion! Frustrating morning.

  • TonkaTruck4 Tonka (@TonkaTruck4) reported

    @etrade platform is a disgrace. I'll be moving my funds out this week. Enough of this. Yes , I've talked to your support team on more than one occasion.

  • cptwave $WAVE (@cptwave) reported

    7:40 and we’re starting with the broken app already huh? @etrade

  • BBrizzyy The Ape Of WallStreet (@BBrizzyy) reported

    @etrade your the ******* worst

  • evan_stroud Evan (@evan_stroud) reported

    @DearMrSkully @etrade If you're talking about $GME that's a halt, not an etrade outage.

  • Gmik12 Garo Mikhael (@Gmik12) reported

    @etrade are you guys ever going to fix your app to be able to handle everyday trading volume??? So ridiculous!!!

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