E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Oklahoma City, OK | 2 |
| North Port, FL | 1 |
| Maricopa, AZ | 1 |
| Plano, TX | 1 |
| Ruskin, FL | 1 |
| Dublin, CA | 1 |
| Torrance, CA | 1 |
| New York City, NY | 1 |
| Atlanta, GA | 1 |
| Concord, NC | 1 |
| Fremont, CA | 1 |
| Wallingford, CT | 1 |
| Juneau, AK | 1 |
| Clermont, FL | 1 |
| Panaji, GA | 1 |
| Cypress, TX | 1 |
| Fort Lauderdale, FL | 1 |
| Portland, OR | 1 |
| Inkster, MI | 1 |
| Geneva, IL | 1 |
| Chicago, IL | 1 |
| Rock Hill, SC | 1 |
| Sacramento, CA | 1 |
| Daytona Beach, FL | 1 |
| Washington, D.C., DC | 1 |
| Kagha, Bhutan | 1 |
| Phoenix, AZ | 1 |
| Palm Coast, FL | 1 |
| Sollentuna, Stockholm | 1 |
| Santo Domingo, Distrito Nacional | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Andre
(@andreV444) reported
@etrade again and letting me use the money I work for everyday and paid to put money on this acc to use to buy stock. Or if you can’t fix the app or help me then can you just give me all of my gems money and letting me close my acc
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Jaseem Abid 🦀
(@jaseemabid) reported
@alessi0p @etrade is pretty awful at this. I’ve filled the form and provided supporting documents several times already but they don’t seem to care.
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Knightmare6
(@Knightmare6) reported
So having a bunch of issues trying to sign in this morning to my @etrade account :/
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Dave Visse
(@davevisse) reported
@etrade Seriously, why are you even advertising? Your customer service is SO BAD, I just moved $500k+ to @Fidelity Save your money on twitter ads and improve your customer service...it is horrid! Do NOT sign for etrade unless you just want pain.
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bri
(@dthkidd) reported
@etrade help please
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Scott Cannon
(@ScottyeCannon) reported
@etrade what’s the deal with your customer service? My account says I need to call you but multiple days of 30+mins on wait and no one answers. #customerservice
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Autosmarts
(@Auto2smart) reported
@etrade why the long hold time. No one can get across to your customer service rep. Being on hold for hours . This is crazy, hire some new reps . We need help now !
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LuckyTheLeprechaun
(@ahlm28) reported
Dear @etrade , I am experiencing a problem with my account. No one is picking the phone ! the security team responded with automatic NON sense email ! could anyone please ASSIST !?
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Dons don’t wear shorts
(@JoshuaAllenStan) reported
@etrade your customer service line is beyond useless. Your company and platform is absolute bullshit
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Wall of Worry
(@WallWorry) reported
Anyone who has blown up an @etrade account on a big move with too much leverage would have had the same experience. The real issue is that it has exposed how some big market players are involved on all sides of a trade and to many folks this was opaque before.
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Sierra3
(@ctrssierra) reported
@etrade Unfuck EtradePro and get up to par with the pros. Or just close down. Can't handle the volatility then get out of the kitchen.
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Andre
(@andreV444) reported
@etrade also I do not want that customer service number you’ve been giving everyone I’ve already called and I was put on hold for almost a full hour before I just hung up there has to be a better way for me to be able to pull my funds out or at least be able to use my own money
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Leah Naomi Gonzales
(@Nomionly12) reported
@etrade is NOT WORKING.
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.
(@TheHersheyHero) reported
@etrade your customer service is awful. I’ve had to call 6 times to try to change my account from margin to cash and it still hasn’t happened. It’s been 2 and a half weeks. Terrible.
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GenXYZ Capital Management
(@GenxyzM) reported
@etrade Yeah too bad your customer service sucks. Your janky *** platform froze a canceled trade and locked me into my position for at least 10 minutes. After your shenanigans with limiting my trading on $AMC I'm in the process of figuring out what other broker I'd rather be using.
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