E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

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E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• Sue Ferrara, PhD (@sue_ferrara) reported a minute ago

  @etrade Since May 2021 I have needed assitance from E*Trade; my issue has yet to be resolved. Today, I call beneficary services and wait 90 minutes, no response. Now on the regular 800 line I am told I have in excess of a two-hour wait. Absolute insanity.

• Allen Rasoul (@allen_rasoul) reported 2 minutes ago

  @etrade moon commercial makes no sense. No to low gravity, golf ball would not fall back down to surface. Details…..

• Rich Blue (@RichBlue18) reported 8 minutes ago

  @etrade oil falling knife crash 00000”””

• Jennifer S Jackson-Hooks (@BuhMule) reported 9 minutes ago

  @etrade So. Tried to log in. Didn't accept me. Downloaded app and tried to bring in my existing paper account. Can't do it. Tried to call. 2 hour wait. What the actual, y'all? Fix the app so I can say "merge my account from this account"; or make the web login better.

• RedFyve (@RedFyv3) reported 10 minutes ago

  @etrade Your platform is down at the close?

• Rich Blue (@RichBlue18) reported 11 minutes ago

  @etrade oil crash 00”000

• EverythingAnnoysMe (@1getannoyed) reported 13 minutes ago

  @etrade I have been trying to contact your company by costumer service for TWO MONTHS. At this point I don't want to give you my business.

• Khloe Silverado (@KhloeSilverado) reported 13 minutes ago

  @etrade ever thought of hiring addl customer service phone staff? 2 hrs on hold to place a stop payment on a ck. Still holding

• StockRanger (@StockRanger_) reported 15 minutes ago

  @etrade get your act together!!! Platform not working. You are playing with people's money here. Not fair!

• blucosh (@blucosh) reported 15 minutes ago

  Sooo @etrade what happened??? Technical issues?? And then “We couldn’t find the symbol AMC” ?? Two hour phone wait times?? As an investor I expected better from you. #friday21amc #AMCNOTLEAVING

• Bad Repo (@TheBadRepo) reported 15 minutes ago

  @WdesRosiers @etrade its the new stuff with morgan stanley. didnt used to be like this, even in the worst of covid smh

• Ann Marie R. Coan (@AnnMarieCoan) reported 17 minutes ago

  @etrade WHAT THE HELL IS WRONG WITH YOUR CUSTOMER SERVICE!?!? It now has wait time of over 2 hours each time I have called since December (4 times). Your chat function has been discontinued as has your message center. There is literally no way to reach you. Time for me to move on!

• Rich Blue (@RichBlue18) reported 18 minutes ago

  @etrade oil crash 0000000

• TheOTCShooter (@otc_shooter) reported 20 minutes ago

  @etrade Terrible platform wasted 2 years of trading with this company’s terrible customer service and resources. Please don’t waste time, money, or effort with this platform as all will lose value. Stop losses are ignored on a daily basis.

• David N. Gonsch (@DGonsch) reported 21 minutes ago

  @etrade Down 10 minutes before the first monthly options expiration of the year

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