E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Houston, TX 3
Idar-Oberstein, Rheinland-Pfalz 1
Las Vegas, NV 1
Peoria, IL 1
Troutdale, OR 1
Indianapolis, IN 1
Salt Lake City, UT 1
Dallas, TX 1
Redwood City, CA 1
Dublin, Leinster 1
Alden, NY 1
Farm Hill, FL 1
Duluth, GA 1
Thousand Oaks, CA 1
Orlando, FL 1
Lakewood, CO 1
San Francisco, CA 1
San Diego, CA 1
Temecula, CA 1
Plattsburgh, NY 1
North Wales, PA 1
Pompano Beach, FL 1
Colchester, England 1
Columbus, OH 1
Atlanta, GA 1
Los Angeles, CA 1
Reşiţa, Judeţul Caraş-Severin 1
Metuchen, NJ 1
Rochester, NY 1
Loganton, PA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • cbyerlee Craig Byerlee (@cbyerlee) reported

    @ChartingOptions @etrade Never an issue with Fidelity.

  • francomc Matt Franco (@francomc) reported

    .@etrade you know you f’d up when your customer Svc chat has a waiting time over 177 minutes. #CXissues #NPSfail

  • DavisHarstad Davis Harstad (@DavisHarstad) reported

    @Amp_Trades @etrade TOS did that to me today. Was moving my limit order down the list on level 2, went blank and filled me where it froze. WTF

  • StacyLynnLondon StacyLynnLondon (@StacyLynnLondon) reported

    When you’ve got the $$ in your @etrade account for live quotes but can’t get live quotes and your only two choices are to wait on the phone for an hour+ or 2 hours to chat with someone at customer service. OOOORRRRRR 💸💸💸💸🙄

  • Kwaz128 KP (@Kwaz128) reported

    @etrade Just signed up with etrade a few days ago and already can't trade smfh try to login and it tells me to call a 1800 number😫that I've been on for more then an hour now. They let me fund my account asap though!

  • SiCkEst_2 Nit2Win (@SiCkEst_2) reported

    @CordovaTrades @etrade Very slow today. Hard to login and trade. It’s cool now!

  • DeVouge Gord (@DeVouge) reported

    @jablamsky @etrade Had the same problem with RBC again.

  • Bbaker100 B Baker (@Bbaker100) reported

    @CordovaTrades @etrade I know TD Ameritrade was broken for a while this morning

  • ada_chill En_CHILL_ada (@ada_chill) reported

    @etrade I STILL CAN NOT PLACE ORDERS???? WHAT. THE. ****. I have been a customer for years. I thought you were a legitimate brokerage. Fix your ******* problems or face class action lawsuits just like @RobinhoodApp THIS IS MARKET MANIPULATION.

  • bills73 Bill S (@bills73) reported

    Never had a problem with @etrade till today took 10 minutes to execute trade on LODE couldn’t cancel and took another10 minutes + to sell it came out even.

  • RederekJames ✭RederekJames✭ (@RederekJames) reported

    @etrade slow as hell today. I haven’t made one single trade, it’s lagging, charts aren’t current. Weak performance by them today.

  • FibonacciSQNC G-Know (@FibonacciSQNC) reported

    @tastytrade Wow…i needed a new broker cuz @etrade POWER Etrade platform is made my Fisher Price so I tried you @tastytrade But it seems you can’t even get simple login/passwords correct. And you want me to FUND an account now? LAUGHABLE u had one shot…on to the next one!!!

  • plasticdoor cmccrory (@plasticdoor) reported

    @DSmith39 @etrade I think the big problem is that E*TRADE isn’t really E*TRADE anymore, it’s Morgan Stanley, so it’s now just like your father’s brokerage.

  • GreenBerettrade Michael (@GreenBerettrade) reported

    @etrade Fix your platform!

  • ispcolohost Shabba Ranks (@ispcolohost) reported

    @uMadBro9000 @etrade I just opened an account with them last week; have not been able to log back into it to verify deposit account for two days now. Tried multiple browsers on two computers. Have not tried app but if the site is this bad I have no confidence in them; going to move elsewhere.

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