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E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Columbus, OH 3
Ontario, CA 1
Noida, UP 1
Westminster, MD 1
Aiken, SC 2
Los Altos, CA 2
Katy, TX 3
Camden, ME 1
Chicago, IL 4
South Dennis, MA 1
Pacifica, CA 1
Berryville, AR 2
Bozeman, MT 1
Warren, MI 1
La Mirada, CA 1
South Burlington, VT 1
Bernville, PA 1
Denver, CO 2
Chelsea, MA 1
Miami, FL 4
Dallas, TX 3
Arab, AL 1
Los Angeles, CA 6
Lynnwood, WA 1
Loveland, CO 1
Waynesville, NC 1
Grayslake, IL 2
Hedgesville, WV 1
Cameron Park, CA 1
Santa Clara, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • Evan_Kuker
    Evan (@Evan_Kuker) reported

    @etrade Locked out of my account for no reason, you wont let me recover my accounts....but you continue to deposit funds into the locked account from my bank. Been on hold on the phone for 1 1/2 hours now and am estimated 382 min. Wait time on live chat. Terrible customer service.

  • Jedi_Joe
    Joe A (@Jedi_Joe) reported

    @etrade If you cannot support a fair and free market, I’m moving all my accounts and money to a brokerage that can. Fix the stability problems, stop deleting my limit orders, and don’t limit my ability to buy what I when I want and am legally allowed to.

  • CraftBeerOTD
    Craft Beer OfThe Day (@CraftBeerOTD) reported

    @etrade waiting more than 4 hours today on the phone in hopes to get support fixing your inability to execute trades for the 3rd day in a row. Still no answer... #Stocks

  • NoVaDuf
    SummontheCourage (@NoVaDuf) reported

    @InfinityTradesX @etrade 🤔🤔 same with TDa since Friday, feels like they throttled down the platform on purpose

  • amaraeham
    Amanda Rae (@amaraeham) reported

    is anyone else having issues withdrawing money from @etrade ?? not buying or selling, it just won’t transfer cash to my bank.

  • goodetrades
    Michael Goode, A.M., DuckLord🦆 (@goodetrades) reported

    Am I the only person who creates @Etrade Pro hotkeys ("speed keys") only to find that they are somehow deleted by the program? (This has happened multiple times and I make sure to save the layouts.) Any way to fix this?

  • IQ45sociopath
    DemocracyPrevails (@IQ45sociopath) reported

    @Sethott4 @etrade I have been calling E*TRADE for days. I was just on hold for 3 hours. It’s the quite literally the worst customer service that I’ve ever seen in my life. I have several accounts that I now want to close and take my business elsewhere, which wasn’t the reason for the call.

  • IQ45sociopath
    DemocracyPrevails (@IQ45sociopath) reported

    @etrade I have been calling E*TRADE for days. I was just on hold for 3 hours. It’s the quite literally the worst customer service that I’ve ever seen in my life. I have several accounts that I now want to close and take my business elsewhere, which wasn’t the reason for the call.

  • xrpjoe
    Joe DeWitt (@xrpjoe) reported

    @CordovaTrades @etrade Lost a lot of money because I couldn't make a trade. 1 hour wait on calls with customer service and had to give up. @etrade SUCKS

  • joserod66
    joserod94 (@joserod66) reported

    @kkoch0213 @TDAmeritrade Switch over to @etrade Long wait on customer service on the phone but, they don't block you from trading OTC stocks.

  • bills73
    Bill S (@bills73) reported

    I just shot email in @etrade customer service. Not gonna stay on phone for hours let’s see if they reply kinda sucks I am now worried about placing a large order and getting stuck in trade.

  • GolfAndStocks
    J.C. (@GolfAndStocks) reported

    @etrade I have 7 figures with you guys and been with you for 20 years, time to diversify away since your platform apparently can't handle today's world and your customer service is completely MIA. I'm just a small fish but what happened today was unacceptable.

  • sand_9999
    Sandeep Chauhan (@sand_9999) reported

    @Sethott4 @etrade I am in the same boat. Their customer service sucks.

  • SFWTrades
    WSB Capital Corp Inc, LLC (@SFWTrades) reported

    @goodetrades @etrade I wish I could host it on my own server and provide ads. Maybe I’d make a bit of living expenses while other pros used it. I’ll post the links in a sec. They’re on my computer. NO IDEA how I found them, and the tutorial still uses Adobe Flash lol

  • pineStJournal
    TheDumbMoney (@pineStJournal) reported

    @CordovaTrades @etrade ThinkOrSwim too. Really slow to load and exec.

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