E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Oklahoma City, OK 2
Loganton, PA 1
North Port, FL 1
Maricopa, AZ 1
Plano, TX 1
Ruskin, FL 1
Dublin, CA 1
Torrance, CA 1
New York City, NY 1
Atlanta, GA 1
Concord, NC 1
Fremont, CA 1
Wallingford, CT 1
Juneau, AK 1
Clermont, FL 1
Panaji, GA 1
Cypress, TX 1
Fort Lauderdale, FL 1
Portland, OR 1
Inkster, MI 1
Geneva, IL 1
Chicago, IL 1
Rock Hill, SC 1
Sacramento, CA 1
Daytona Beach, FL 1
Washington, D.C., DC 1
Kagha, Bhutan 1
Phoenix, AZ 1
Palm Coast, FL 1
Sollentuna, Stockholm 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • averygrrl avery💝s data📝charts📈& finance💹✊🌹 (@averygrrl) reported

    @etrade lol these are the worst ads, you guys need a new marketing team i know it's profitable for you if people trade, but it's really off-putting because most people consider themselves investors, even if they're just diehard gamblers

  • ArshKha21498508 Arsh Khan (@ArshKha21498508) reported

    @etrade your customer service sucks. Every time I call it an hour long hold. What age are we living in, can’t you have us leave a call back number rather then listening to your awful music. Fix it please

  • gujjuchokkra make in india (@gujjuchokkra) reported

    @etrade not able to email reach chat support, i need to reset my password which i have lost

  • awesomebobx64 awesomebobx64 (@awesomebobx64) reported

    Thank you @etrade for providing me with the worst customer experience of my life. So fun watching this live chat estimator bounce between five minutes, next, four minutes, seven minutes, eight minutes, four minutes. All after already waiting two hours... #not

  • dd_trades TheHonestTrader (@dd_trades) reported

    @etrade @gujjuchokkra Yea clearing cache doesn't work and no one on the phones can help me. Get your **** together. This is completely unacceptable.

  • dd_trades TheHonestTrader (@dd_trades) reported

    11pm and @etrade still hasn't resolved anything. Terrible service.

  • LenoxBramble Kiron Bramble (@LenoxBramble) reported

    @etrade why is E*TRADE Pro so slow today?

  • hyatt_craig Craig Hyatt (@hyatt_craig) reported

    @etrade what’s going on in the customer service department? Just sat on hold listening to music for 16 minutes. Finally hung up..

  • tripelamusic AAA (@tripelamusic) reported

    @etrade is abusing me bad. Disabled my account for no reason. Can’t buy or sell and currently have over $10k invested. This is insane and illegal to put handcuffs on my cash like this. Big dips occurred this morning I wanted to buy, but you won’t allow me to, for no reason. #SEC

  • truthbus truthbus (@truthbus) reported

    @etrade your platform is frozen every morning - FIX IT

  • dd_trades TheHonestTrader (@dd_trades) reported

    @AldairRomano3 @etrade I'm not entirely sure. I know that other platforms have their issues as well. Very frustrating that across the board, these platforms have a difficult time when volume or volatility increase.

  • hgvest HMG (@hgvest) reported

    @etrade here's a novel idea how about answering your phones!!!!!!!!!!!!!! WTF!!!! Hire more people lots still out of work!! I know that is a tough thing to do what in life isn't?

  • averygrrl avery💝s data📝charts📈& finance💹✊🌹 (@averygrrl) reported

    @MobJobs @etrade lmao seriously just go with schwab or td if you want customer service... for now

  • FrenchmanInNY Frenchman In New York (@FrenchmanInNY) reported

    Two hour wait to get online chat support, online and automated phone password resets that don’t work, never ending hold music: support from @etrade is so far a terrible experience. I changed phones and 2FA is no longer working, it shouldn’t be this painful.

  • imransuhail imran suhail ashraf (@imransuhail) reported

    @etrade you website keeps logging me out, your chat says I need to wait 188 minutes and the phone customer support has kept me on hold over for over 10 minutes. I am trying to reconfirm an IPO conditional offer without any option to do so on your website. What should I do?

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