E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Washington, D.C., DC 1
Kagha, Bhutan 1
Phoenix, AZ 1
Palm Coast, FL 1
Sollentuna, Stockholm 1
Santo Domingo, Distrito Nacional 1
Las Vegas, NV 1
Camden, TN 1
Folsom, CA 1
Los Angeles, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkSta80760393 Mark_Stanford (@MarkSta80760393) reported

    @Etrade is down. Imagine trading futures on this platform and now you can't access your account. Wow Hopefully you have a stop limit open. Ridiculous

  • BhaktOfNone None (@BhaktOfNone) reported

    @etrade seems hard down! #etrade

  • _Reno_Lucky _Reno (@_Reno_Lucky) reported

    @etrade platform is a complete joke. When you're service is already outclassed by Schwabb it's time to hang it up. I'm not paying anyone for real time quotes. #ActiveTrader is just another website interface. Check out TOS for a real time desktop trading, charting, L2, etc.

  • Yosh_de_DOGE Yoshi (@Yosh_de_DOGE) reported

    Yo, @etrade why is your website down?

  • fosterkeiths Keith S. Foster (@fosterkeiths) reported

    @nxtplse @etrade E*TRADE is a mess. This morning my combined account balance was showing an extra $200K. The strange part was you couldn’t even add the holdings up to get that number so there wasn’t an error on any holdings just when they added the three accounts together.

  • MikeJGayda Mike G (@MikeJGayda) reported

    @etrade Site is slooooooow today fix it

  • TomPhel67256538 Tom Phelan (@TomPhel67256538) reported

    @etrade Are you aware the wait time for customer service number is over an hour? Is there a better day or time (PST) to call?

  • broken_brokers Broken Brokers (@broken_brokers) reported

    @nxtplse @etrade Follow us for more information about the reliability of brokers. Etrade tends to have many issues.

  • wizwit101 Gary Awesome (@wizwit101) reported

    @etrade is down.

  • Dhandhekibat Tunga (@Dhandhekibat) reported

    @etrade what is your email id for customer support? why is it not mentioned on your website?

  • Carlos_R_S CRS (@Carlos_R_S) reported

    @dariy @etrade @IBKR Their servers are down, nothing is working 😣

  • jboosh GeeHan (@jboosh) reported

    @etrade Your IVR is telling me the wait to speak to someone is 2Hrs. I need some more urgent support with cost basis for issued stock to feed into tax documents for this year. Can someone please support me sooner? Thx.

  • morganrbenoit Morgan Benoit (@morganrbenoit) reported

    @etrade Please fix your server. Cannot login

  • TheTVGod Brian Sherman (@TheTVGod) reported

    There seems to be an issue with 'Manage beneficiaries' section @etrade mine have disappeared and it says "This account isn't eligible for a beneficiary designation" so all of my accounts are suddenly ineligible?

  • mclanea Adam McLane (@mclanea) reported from San Diego, California

    Whoa… @etrade is down.

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