E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Columbus, OH | 3 |
| Ontario, CA | 1 |
| Noida, UP | 1 |
| Westminster, MD | 1 |
| Aiken, SC | 2 |
| Los Altos, CA | 2 |
| Katy, TX | 3 |
| Camden, ME | 1 |
| Chicago, IL | 4 |
| South Dennis, MA | 1 |
| Pacifica, CA | 1 |
| Berryville, AR | 2 |
| Bozeman, MT | 1 |
| Warren, MI | 1 |
| La Mirada, CA | 1 |
| South Burlington, VT | 1 |
| Bernville, PA | 1 |
| Denver, CO | 2 |
| Chelsea, MA | 1 |
| Miami, FL | 4 |
| Dallas, TX | 3 |
| Arab, AL | 1 |
| Los Angeles, CA | 6 |
| Lynnwood, WA | 1 |
| Loveland, CO | 1 |
| Waynesville, NC | 1 |
| Grayslake, IL | 2 |
| Hedgesville, WV | 1 |
| Cameron Park, CA | 1 |
| Santa Clara, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Stock **** (@StockJockAT) reported@KryptoCop @etrade I am trying tradezero and lightspeed right now. Tradezero seems to be good for free commissions. I had issues with tradestation in the past.
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Jim Knows Stuff (@BrotherJim3) reportedAny @etrade users among my correspondents? They're planning to "sunset" ETrade Pro, and what they're proposing we use is what they call Power ETrade Pro. The UI is HORRIBLE. I don't understand why companies insist on fixing what ain't broken. #ETrade #morganstanley
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john raia (@JR2112_) reported@etrade Disappointed to hear you’re retiring the solid ETRADE Pro platform and forcing us onto the buggy, clunky Power ETRADE Pro. Layout issues, data glitches, and poor performance are driving traders away. Not one positive review on X for the new platform! Listen to your users—fix this! #Etrade #TradingFail
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cintrix26 (@cintrix26) reported@etrade How could you replace a great trading platform with this Power ET Pro and claim it is better? Do you really think your customers are that stupid? This new platform can't hold a candle to the old ET Pro. What a nightmare!
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Some Jackass (@jackasstrader1) reportedStupid move of the year. @etrade is killing it's great etrade Pro platform in favor of their POS toy Power etrade app.
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john raia (@JR2112_) reported@etrade Disappointed to hear you’re retiring the solid ETRADE Pro platform and forcing us onto the buggy, clunky Power ETRADE Pro. Layout issues, data glitches, and poor performance are driving traders away. Listen to your users—fix this! #Etrade #TradingFail
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sr71a (@trader_SR17) reportedYou guys suck fix your platform @etrade
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peter kaplan (@peterkaplan269) reported@etrade hey all your consumers out there E*TRADE charges ridiculous fees and they’re ripping off their consumers. They deliberately slow down transaction so they trap you. They recently ripped me off for $7000 when I complained they basically laughed. I took it to the SEC
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IPODave (@IPODave) reportedWhile all eyes on $FIG i’ll slowly add to $SI as @etrade finally took off restriction on old symbol. This name worth more than current level so LT - only issue med device hasn’t performed
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Ironic One (@don_mash) reported@etrade wow getting rid of Etrade Pro and replace it with the jankiest platform on the market, Power Etrade Pro. There are so many issues with this its crazy, clearly wasn't written by traders but by girls who like pretty colors. At least I get to try Webull now
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CJ Romig (@CJRomig) reported@belac_st WHEW!! Thanks to @etrade for getting a few of my sell orders in to recoup and make some decent money for a change in the OTC!!!! Such a damn long hold though right?!?!?!
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Volkan Yöntemli (@nycvolcan) reported@kroyrunner89 Power E*Trade pro is awful !! Who made it ???? I am definitely looking another broker @etrade
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M❤M (@YesterdaysMom) reported@etrade I have tried 2x to wire money out of my account. Was charged a fee yet you still have all my money. This is unacceptable. Your customer service is awful. Reps answer to everything was " I don't know." She couldn't even tell me how to get my money out of your bank! I will be closing my account once I figure out how to get my funds. I expect a refund for the services that you did NOT render!
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Fwd (@Fwd_Investments) reported@etrade What a downgrade… terrible
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Ruth Miller (@gardenweed) reported@etrade Taking away E-Trade Pro is a bad decision. Lots of traders will be leaving with this subpar platform forced upon us.