E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Oklahoma City, OK 2
North Port, FL 1
Maricopa, AZ 1
Plano, TX 1
Ruskin, FL 1
Dublin, CA 1
Torrance, CA 1
New York City, NY 1
Atlanta, GA 1
Concord, NC 1
Fremont, CA 1
Wallingford, CT 1
Juneau, AK 1
Clermont, FL 1
Panaji, GA 1
Cypress, TX 1
Fort Lauderdale, FL 1
Portland, OR 1
Inkster, MI 1
Geneva, IL 1
Chicago, IL 1
Rock Hill, SC 1
Sacramento, CA 1
Daytona Beach, FL 1
Washington, D.C., DC 1
Kagha, Bhutan 1
Phoenix, AZ 1
Palm Coast, FL 1
Sollentuna, Stockholm 1
Santo Domingo, Distrito Nacional 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • EricFerrone OneBigElf (@EricFerrone) reported

    @etrade anyone else getting a “due to technical difficulties the call can not be completed” message when calling customer service? Odd.

  • CodLucid Lucid_US (@CodLucid) reported

    @FreightTrainUSA @etrade I can’t use any of mine from 3 days ago what ******** dude

  • DAK_8 DAK_8 (@DAK_8) reported

    @koolhand80 @etrade It took me at least 10 minutes to log in before I got error’ed out. Unreal

  • ben_weller Ben Weller (@ben_weller) reported

    As I’m on hold trying to move my accounts from @Ally, I can’t help but notice that the @etrade hold music sounds like the soundtrack from a very happy adult movie from the 70s.

  • ChristopherLe99 Christopher Le (@ChristopherLe99) reported

    @etrade fix your ****, 2 months power E*TRADE been ******* up...

  • ShortingIsFun Suspected Saboteur (@ShortingIsFun) reported

    @PnNovy @etrade. They locked down AMC for awhile yesterday apparently, but I haven't experienced any issues.

  • HiiiPowerRevo Fortune Chimaobi (@HiiiPowerRevo) reported

    Damn I wish @RobinhoodApp allowed us to transfer our entire portfolio to @etrade

  • fumoffu_fmp フッモッフ (@fumoffu_fmp) reported

    @etrade I can't do anything on the site nor contact support because the contact page is broken who can we email for support? I can login but then it keeps saying I don't have an account...How did I login then!?

  • WhiskyEyeBrews Tessa “Burn it all down” Rouillard (@WhiskyEyeBrews) reported

    @etrade My login says I need to call you due to unusual activity, yet I'm on hold for HOURS then get disconnected. I try chat, and get a red error saying "something went wrong" when I try to connect. This is AWFUL customer service. Maybe @Fidelity will be a better option now.

  • bretjohnson11 bret johnson (@bretjohnson11) reported

    @etrade pay your bills!! Your site is as slow as the old dial up Internet!!! #DoBetter

  • berose The B (@berose) reported

    Pretend that holding $AMC is like trying to get @etrade customer service on the line. That should at least get you through until next week.

  • danjbianchini Daniel Bianchini (@danjbianchini) reported

    @etrade - your customer service portal isn't working and I cannot make trades as you say I have insufficient balance despite my account clearly showing I have cash.

  • EnnisDakhil Ennis Dakhil (@EnnisDakhil) reported

    @Anonymo_Trading @etrade Pulled out earlier this week. And now they only transferred half my account. Customer service won't pick up and live chat is frozen. Will never use them again. I suggest Fidelity.

  • JayCee1990 Jay Cee Cruz (@JayCee1990) reported

    In 2018 I opened a @RobinhoodApp due to its user friendly platform. However, due to their lack of transparency and constant issues, especially after the whole #GME debacle, I decided to shift my entire stock portfolio to @etrade. Everyone deserves a chance to #invest.

  • DAK_8 DAK_8 (@DAK_8) reported

    @RPSportsBetting @etrade @CNBC Where are you going? I’m looking at Fidelity/Trade Station. Basically whoever didn’t shut down trading this week on GME/AMC/etc

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