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E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Seattle, WA 1
Township of Evan, KS 2
Vancouver, BC 1
San Jose, CA 1
Winter Park, FL 1
Lilburn, GA 1
Brooklyn, NY 1
Camarillo, CA 1
Dade City, FL 1
Menoken, ND 1
Charlotte, NC 1
Fairport, NY 1
Chesapeake, VA 1
Canovanas, Canovanas 1
Baltimore, MD 1
Los Gatos, CA 1
Newark, NJ 1
Atlanta, GA 1
Raleigh, NC 1
Modesto, CA 1
Fort Collins, CO 1
Euless, TX 1
Chicago, IL 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • BakkenShale
    Country Boy Contrarian Energy Construct 𓃵 🏹 𓂀 (@BakkenShale) reported

    --- No LIE @etrade has to be the WORST trading platform in the world. Nothing works. Zero customer service. The last guy I spoke to there lied his pants off about their cheap platform.

  • Bejewele_din_Fr
    Tara Parker (@Bejewele_din_Fr) reported

    @willyzdub @etrade Honestly none of them are all that good it seems - my fidelity and ibkr glitch all the time... Maybe they think traders have to work that much harder or something...

  • 77RepublicanWS
    GreenCandleLover 🇲🇽 (@77RepublicanWS) reported

    @etrade Worst trading app! Stay away! Execution latency and platform lag are major complaints among active traders on E*TRADE, especially during periods of high market volatility. The platform frequently frustrates day traders and options scalpers.

  • illbethe_moon
    Trevor (@illbethe_moon) reported

    @TLAMB91 @etrade You gotta trade on Robinhood bro that **** NEVER goes down!!

  • GfVault
    GF Vault (@GfVault) reported

    @etrade @MorganStanley customer service says the department controlling my restricted account has no customer-facing phone number, cannot speak with me, and provides no updates—even internally. Nearly $10,000 remains frozen while I’m told to keep waiting with no timeline.

  • Shoelessshaffer
    Joe Shaffer (@Shoelessshaffer) reported

    @etrade liquidated a 7 figure stock portfolio my wife inherited into a managed fund. When there was confusion about which accounts funds were going into, E*trade did nothing to prevent the rebalancing/ liquidation. This triggered a sizable tax event. E*trade is the worst.

  • ASJUBAAL
    AJBAL (@ASJUBAAL) reported

    @etrade is the worst financial institution. For three weeks they have locked me out of my own money due to "suspected fraud". They mirror my account, new log in credentials and they are giving me the rounds. Abuse by corporate america

  • buyittradeit2
    buyittradeit (@buyittradeit2) reported

    @stockmom I could have with prop firms but turned two down. I did not know enough about the companies. But its a good way to learn to daytrade. I wish @etrade would ask me though lol

  • CeCeTrading
    Cece Moestra (@CeCeTrading) reported

    @etrade Their new platform is absolutely terrible.

  • thebigshorty3
    The Big Shorty (@thebigshorty3) reported

    @etrade unacceptable. Your site can’t crash every time there’s a high volume day. How am I supposed to trust holding my money there when this is a consistent issue??

  • AzulSonikku
    🦔◎ソニック・ザ・ヘッジホッグ◎🦔 (@AzulSonikku) reported

    @etrade FALSE ALARM. I just now remembering the password and email. I really need to write down my credentials. 😓😓😓😓😓😓

  • Mama_Asp
    Mama Asp (@Mama_Asp) reported

    @etrade 's hold music has now given me PTSD. I have never had such poor customer service in my entire life! A month into this nightmare and I still have no access or answers.

  • robinzinn6
    robin zinn (@robinzinn6) reported

    @etrade E-Trade ,Power E-Trade the worst confusing software today .

  • QBrazenSports
    BrazenSports (@QBrazenSports) reported

    ETRADE @etrade down again or just snail slow?

  • PappaHoss
    J Hoss ATX | Ye Shrug 🤷🏾‍♂️ (@PappaHoss) reported

    @SPYderMomTrades @etrade If tsla can just stay down for 45 min, mine can be too 🥹🙏🏾 Dear God , good fortune, please 🙏🏾 (im in 397.5p for today exp)

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