E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Oklahoma City, OK 2
Loganton, PA 1
North Port, FL 1
Maricopa, AZ 1
Plano, TX 1
Ruskin, FL 1
Dublin, CA 1
Torrance, CA 1
New York City, NY 1
Atlanta, GA 1
Concord, NC 1
Fremont, CA 1
Wallingford, CT 1
Juneau, AK 1
Clermont, FL 1
Panaji, GA 1
Cypress, TX 1
Fort Lauderdale, FL 1
Portland, OR 1
Inkster, MI 1
Geneva, IL 1
Chicago, IL 1
Rock Hill, SC 1
Sacramento, CA 1
Daytona Beach, FL 1
Washington, D.C., DC 1
Kagha, Bhutan 1
Phoenix, AZ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • jiteshg Jitesh Gandhi (@jiteshg) reported

    @ripster47 @TradeZer0 Had no issues on @etrade

  • TweetingRoland Roland (@TweetingRoland) reported

    @etrade one of my 2021 wishes is for E-Trade to improve their customer support wait time! Average at 68 minutes is a clear sign they don't care about their customer's satisfaction.

  • SeetheAndCope - W i L L e N ^ (@SeetheAndCope) reported

    @PetteyTrades @ByronGregory19 @etrade Its a glitch bro will be fixed by 9

  • baldwin77 𝔹𝕠𝕓 𝔹𝕒𝕝𝕕𝕨𝕚𝕟 (@baldwin77) reported

    @Airbnb initial stock buy yesterday through @etrade was poorly handled and you both misinformed yesterday prospective buyers. Posted at $68...untrue post - Should have said "IPO Price!" on page...so big thumbs down and bottom of MY shoe list for both companies!

  • ih8minraz Not Harold Melvin (@ih8minraz) reported

    @etrade will you ever replace the scanner on E*TRADE Pro? No scanner is terrible.

  • Zeina65755103 Zeina Stock (@Zeina65755103) reported

    @KeithLavallee4 @etrade Unreal. Imagine you shorted $GLSI and your platform goes down

  • jacob_mckaay Lost Passenger (@jacob_mckaay) reported

    @etrade u ******* up unlock my damn account 😒😒

  • Peckiconis Stephen Peckiconis (@Peckiconis) reported

    I think @etrade has thrown in the towel. "Due to an increased volume of inquiries and operational shift, a response may take 3-5 business days". What?! I don't believe my simple question WILL get answered in 5 days. 20-year customer, ending soon. Sorry, @MorganStanley

  • KaiClark_SureOK Kali Clark (@KaiClark_SureOK) reported

    @etrade are you guys good or bad? why or why not?

  • gekko_capital Gekko Capital (@gekko_capital) reported

    @Michael47514166 @larrydavidtrade @etrade I don’t know. Confused as much as you. That’s what the online chat support said. I didn’t respond right away so they disconnected and now it’s an hour to speak to someone.

  • clifton4th Malcolm Plett (@clifton4th) reported

    @etrade on hold for over a half hour at 6:45pm? Does your customer service dept close when the market does??

  • Daygos720 President Elect-D-Chops (@Daygos720) reported

    @AlexDelarge6553 I even tried market buy right at open.. stupid *** @etrade said NOPE!! ********!!

  • larrydavidtrade Larry David Trades (@larrydavidtrade) reported

    @Michael47514166 @gekko_capital @etrade My issue was just fixed

  • LSKMSun James Sun (@LSKMSun) reported

    @SEC_Enforcement once again we cannot borrow! Airbnb! @etrade ****! Unfair! Why can they borrow to short?

  • LukeWil84512110 Luke Wilson (@LukeWil84512110) reported

    @etrade are y’all updating E*TRADE because it gives me a call you error message when I try to login. Also I called and was on hold 12 mins an hour ago about no one answered.

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