E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Houston, TX | 2 |
| Salt Lake City, UT | 1 |
| Dallas, TX | 1 |
| Redwood City, CA | 1 |
| Dublin, Leinster | 1 |
| Alden, NY | 1 |
| Farm Hill, FL | 1 |
| Duluth, GA | 1 |
| Thousand Oaks, CA | 1 |
| Orlando, FL | 1 |
| Lakewood, CO | 1 |
| San Francisco, CA | 1 |
| San Diego, CA | 1 |
| Temecula, CA | 1 |
| Plattsburgh, NY | 1 |
| North Wales, PA | 1 |
| Pompano Beach, FL | 1 |
| Colchester, England | 1 |
| Columbus, OH | 1 |
| Atlanta, GA | 1 |
| Los Angeles, CA | 1 |
| Reşiţa, Judeţul Caraş-Severin | 1 |
| Metuchen, NJ | 1 |
| Rochester, NY | 1 |
| Loganton, PA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Shrinidhi
(@nidhigowda31) reported
@etrade I’m not able to login after a password reset and there is option to contact you guys via mail or chat, please help.
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michael freeman
(@michaelfreeman) reported
@mkhammer @etrade Help her out.
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Jason Ferguson
(@_JasonFerguson) reported
@mkhammer @etrade @etrade y’all on this? I assume y’all have a customer service department specifically for these types of situations, right?
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Carolewithane
(@Carolewithane13) reported
@mkhammer @OfBetters @etrade I’ve found on many occasions going through Twitter is actually faster when trying to solve a problem. Maybe they don’t want to risk bad publicly but they often have good people working social media. Good luck!
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MyAlteredEgo
(@MyAlteredEgo) reported
@mkhammer @etrade In my experience E*Trade has excellent customer service by phone, just saying. If your friend's father was well off they have a higher-level of service, also by phone.
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Troy Hinrichs
(@YourmanGodfrey) reported
@Madisox43 @mkhammer @etrade Phones work but if the person on the other end won’t help you innovate. Good on MK for public shaming
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The College Investor
(@CollegeInvestin) reported
from
San Diego, California
@etrade is disappointing with their customer service changes in eliminating all online help. The only contact options are now calling (wait times though) or go into an office. They have: - disabled online chat - eliminated online secure messaging Seriously - it’s 2021!?!
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Rain
(@Sunshin21176498) reported
@mkhammer @etrade Bank of America was the worst when my dad died. I was literally in a local office with all paperwork and they said the New York office handles that. Go hime and get here notarized to prove how you are and send to this fax. I cried more. They were awful/inept.
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ChallengePoliticsWithFacts
(@OpenMindPolitic) reported
@mkhammer @etrade Just hate when “celebrities” use their fame on social media for personal benefit. That’s lame and shows a lack of situational awareness. Start a movement - ok. Complain about a personal situation - NOT OK!!!
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Bill Lehman
(@LehmanWmlehman) reported
@mkhammer @etrade Yes @etrade, please help.
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IrvingFisher
(@IrvingFisher16) reported
@mkhammer @noonanjo @etrade Deal with a 1-800 discount broker and get 1-800 discount customer service.
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Manny j
(@Mannyj07) reported
@etrade sucks ! Trash *** can’t even get customer service
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Manny j
(@Mannyj07) reported
@etrade what can’t you keep your LIVE CHAT on? Your customer services sucks
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Patrick H.
(@TadGhostal3) reported
@BaltusVT @mkhammer @etrade Sure, because only blue checks ever tweet to company Twitter accounts to get help with something. FFS, dude.
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Commodore Matt Decker, B.A. in Hamburgerology
(@CdreMattDecker) reported
@mkhammer @etrade Good to hear. The ackshuallys in the original thread were getting me down.
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