E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Washington, D.C., DC 1
Kagha, Bhutan 1
Phoenix, AZ 1
Palm Coast, FL 1
Sollentuna, Stockholm 1
Santo Domingo, Distrito Nacional 1
Las Vegas, NV 1
Camden, TN 1
Folsom, CA 1
Los Angeles, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • JaxxTx Jaxx T (@JaxxTx) reported

    @jablamsky @etrade @TDAmeritrade Nope, I've barely noticed anything. Customer service was also great when I swapped to them back in Sept last year. They paid all the fees involved - even 1 extra fee that my old broker imposed that I wasn't aware, I got reimbursed for that as well weeks after my transf was complt

  • cutyourmullet Nunya (@cutyourmullet) reported

    @WolfOfWeedST @etrade Cant get through to customer service, live chat isn’t available, and branch locations aren’t answering. Wtf....?

  • wavetrader6 wavetrader (@wavetrader6) reported

    @ChartingOptions @etrade Their phones are also not working

  • ashrosewood Ashley Woodfin (@ashrosewood) reported

    @etrade fix you site! Took over an hour to sell a stock at market value, and the delay just cost me thousands. No one answering customer service. Will be moving to another broker. Unacceptable.

  • sommet4360 tim sommerfield (@sommet4360) reported

    @BMacrov @etrade Been down all day cannot enter orders

  • Women_Truths Women Truths (@Women_Truths) reported

    @moneyman2422 @brittnychrissy_ @etrade I imagine the employees at E*TRADE right now are probably acting the way we always did at work when the system went stupid. “**** it. I’m having a coffee and a vape break. Maybe they’ll just let us go home early if this **** stays broken. Typical Monday!” :P

  • srchanddstry Will Come4U (@srchanddstry) reported

    Wtf @etrade ??! 60+ minute hold times to speak to customer service and NO CALLBACK SERVICE? How about you use some trade fees to invest in customer service? Pathetic.

  • JoeDandan Joe Dandan (@JoeDandan) reported

    E*TRADE is down #Etrade @etrade

  • Nickoo_2554 Nick (@Nickoo_2554) reported

    @etrade Your app is down, people can’t login or trade

  • EricTAuthor Eric Thompson (@EricTAuthor) reported

    @batiboots @slowtownkait Yup. Seeing multiple brokers are “down” (i can confirm @etrade has been down and also not settling my buy orders). HODL $amc $gme 💎 🙌

  • savvygaby Wtf !!!!!! (@savvygaby) reported

    @etrade Etrade app sucks mooosedick I don’t know what kind of scam is going on but **** You.

  • AJTheRockstarr AJ (@AJTheRockstarr) reported

    @etrade WHY IS NO ONE ANSWERING YOUR CUSTOMER SERVICE LINE I HAVE BEEN ON HOLD FOR NEARLY AN HOUR. WHY CAN I NOT SELL MY POSITION. I NEED ANSWERS I CALLED FROM A DIFFERENT LINE AND NOW IT WILL NOT WORK CLASS ACTION LAW SUIT WILL BE IN THE WORKS CONGRATS YOU GUYS ****** UP LIKE THE REST

  • ha_vilz Hector (@ha_vilz) reported

    @etrade Crazy you won't let me exit my position at a profit, now i'm losing on the trade and still can't exit. Tried to call but your phones are down. Over the tech issues, I will definitely will be closing both of my accounts when I am able to exit my position. Horrible broker

  • MoneyLobster 💲 Money Lobster 🦞 #Maine (@MoneyLobster) reported

    @etrade Fix your damn order flow WTF. Non-existent execution today

  • tvinge Forrest Capital (@tvinge) reported

    @WolfOfWeedST @etrade I am at 55 min not chat available 20 min later confirmations terrible

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