E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Oklahoma City, OK 2
Loganton, PA 1
North Port, FL 1
Maricopa, AZ 1
Plano, TX 1
Ruskin, FL 1
Dublin, CA 1
Torrance, CA 1
New York City, NY 1
Atlanta, GA 1
Concord, NC 1
Fremont, CA 1
Wallingford, CT 1
Juneau, AK 1
Clermont, FL 1
Panaji, GA 1
Cypress, TX 1
Fort Lauderdale, FL 1
Portland, OR 1
Inkster, MI 1
Geneva, IL 1
Chicago, IL 1
Rock Hill, SC 1
Sacramento, CA 1
Daytona Beach, FL 1
Washington, D.C., DC 1
Kagha, Bhutan 1
Phoenix, AZ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • EddieV255 Eddie V (@EddieV255) reported

    @etrade I got to say E*TRADE is the worst company. They are the scummiest don’t bother opening an account with them you will regret it trust me. Today is the last day I trade with them, closing my account and taking my money to light speed

  • SlickXXL STW (@SlickXXL) reported

    @DaCowboysRock @etrade @Fidelity That $50 is the only reason I wasn’t buying. Just said “**** it” this morning and put my order in. 🤞🏻🤙🏻

  • Iamstudentt Prison Mike (@Iamstudentt) reported

    @optionsprochick @etrade Pro was terrible today. Similar issues and more for 2-3 hours. Enough to push me to finally open the Ameritrade account to use TOS.

  • schrodingrsdog SchrödingersDog (@schrodingrsdog) reported

    Hey @etrade, your top-of-the-page info has stated "Due to high inquiry volumes, wait times have been longer than usual" for almost *two years*. Get more support staff. This isn't a temporary issue. This is the new "usual". Take care of your customers.

  • MCZdance Heat like Hogan ‘97 (@MCZdance) reported

    @etrade can someone help explain why my GE Stock is MIA for a 2nd day now. the R/S happened yesterday and I should still own it.

  • ProblemSniper ProblemSniper™️ (@ProblemSniper) reported

    👉🏾 Start with creating a cash account to avoid the PDT Rule. Brokerages like @TDAmeritrade @etrade offer this type of accounts. This helps in capturing gains or cutting losses as options are volatile and can go up or down quickly.

  • Dubbs419 Tyler Dubbs&qu (@Dubbs419) reported

    @DirkDigler300 @etrade I wonder just how many people are having this issue. E*TRADEs online chat has been no help with this issue either.

  • 123Kiki KiKi (@123Kiki) reported

    Hey E*TRADE. Fix your app. Geez. This is two days in a row where things are not working right. @etrade

  • Namachieli Namachieli (@Namachieli) reported

    @etrade mobile app: not sure what changed recently, but last few weeks it's been frustratingly difficult to scroll left/right on portfolio page without changing tabs. Hopefully this is a bug, because it used to work great, now it's difficult to use.

  • LaneBuchan219 Lane Buchanan (@LaneBuchan219) reported

    @etrade worst mobile app in trading y’all suck

  • jimtrainer41 UziOptions (@jimtrainer41) reported

    Anyone having problems with @etrade pro platform charts right now?

  • Big_Blue_Empire BIG BLUE EMPIRE (@Big_Blue_Empire) reported

    @NTTrading6 @shawonsarker84 Damn @ETRADE

  • TomasRe54922494 Tomas Reyes (@TomasRe54922494) reported

    @Maximus_Holla @etrade no problem here

  • GAMERgal1987 gmrgrl87 (@GAMERgal1987) reported

    @etrade Why is your Live Chat down @etrade?

  • awake87288167 awake (@awake87288167) reported

    @etrade your 1-800 has a 90 minute wait, your Live Chat is not available - how can I get some customer services?

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