E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Houston, TX 3
San Francisco, CA 2
Elmont, NY 1
Wellsford, Auckland 1
Idar-Oberstein, Rheinland-Pfalz 1
Las Vegas, NV 1
Peoria, IL 1
Troutdale, OR 1
Indianapolis, IN 1
Salt Lake City, UT 1
Dallas, TX 1
Redwood City, CA 1
Dublin, Leinster 1
Alden, NY 1
Farm Hill, FL 1
Duluth, GA 1
Thousand Oaks, CA 1
Orlando, FL 1
Lakewood, CO 1
San Diego, CA 1
Temecula, CA 1
Plattsburgh, NY 1
North Wales, PA 1
Pompano Beach, FL 1
Colchester, England 1
Columbus, OH 1
Atlanta, GA 1
Los Angeles, CA 1
Reşiţa, Judeţul Caraş-Severin 1
Metuchen, NJ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • plasticdoor cmccrory (@plasticdoor) reported

    @etrade What’s going on with E*TRADE? I can’t get anyone by phone, by chat, and you’re not executing trades. Really terrible customer service since you were acquired!

  • DanG52992032 Dan G (@DanG52992032) reported

    @etrade FIX YOUR **** PLATFORM !!!!!

  • MikeWhitaker16 Mike Whitaker (@MikeWhitaker16) reported

    @etrade Fix your website! I can't trade and you're costing me a lot of money today and I've the last 2 weeks! This is ridiculous! I smell a class action lawsuit soon.

  • PowersStocks PowersStocks (@PowersStocks) reported

    @etrade WTF, none of my orders are filled and now one is stuck in Cancel Requested status. This is bad for business.

  • plasticdoor cmccrory (@plasticdoor) reported

    @etrade Is the problem E*TRADE or Morgan Stanley? I see a class action lawsuit in the near future. Maybe today I’ll contact the SEC. updates to follow.

  • DearMrSkully S Dangerfield (@DearMrSkully) reported

    @evan_stroud @etrade it is literally down right now

  • JackBlacker6 JackBlacker (@JackBlacker6) reported

    @CNBC @NBCUniversal Please get E-Trade on the show. There site is down all morning. @etrade

  • StockHollywood Stock Hollywood (@StockHollywood) reported

    @etrade this outage cost me -$870. I'll need that credited back asap. I was never alerted of the position and then when I was, it was way down and your system wouldn't let me exit.

  • JungerCommando Brando (@JungerCommando) reported

    @ChartingOptions @etrade Losing out on trades because this **** is down no one answering phone either FML

  • Jasper1388 Jasper13 (@Jasper1388) reported

    @etrade shut it down, let's get a redo this morning eh? Killing me smalls....

  • aarontule Strategicmovez (@aarontule) reported

    @etrade wtf, your platform is getting shitty everyday.

  • TheFencingCoach DL (@TheFencingCoach) reported

    @etrade I have tried multiple times to log into my account. I can't. When I call your customer support, I get an error every time. Put someone in contact with me or I close my etrade account and take my money elsewhere. Unacceptable.

  • ImAPhool I’m With Her (@ImAPhool) reported

    @koolhand80 @etrade @WebullGlobal Lot of brokers having issues this morning. As if this storm was a shock. Cmon man

  • realballwhacker The Dude Abideth (@realballwhacker) reported

    @ShortingIsFun @BagholderQuotes @etrade public service announcement...check your bank accts there to make sure it'll let you access them, specifically transferring money out. we had a learning experience last week on that topic - me and my etrade bros.

  • dtown500 DTown (@dtown500) reported

    @etrade srsly wtf

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