E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 7
San Diego, CA 5
Houston, TX 5
Chicago, IL 4
Miami, FL 4
New York City, NY 4
Seattle, WA 4
Dallas, TX 3
Columbus, OH 3
Pompano Beach, FL 3
San Francisco, CA 3
Colorado Springs, CO 3
Berryville, AR 2
Denver, CO 2
Grayslake, IL 2
Ashburn, VA 2
Oklahoma City, OK 2
Las Vegas, NV 2
Rochester, NY 2
Minneapolis, MN 2
Cleveland, OH 2
Atlanta, GA 2
Temecula, CA 2
Detroit, MI 2
Tucson, AZ 2
Salt Lake City, UT 2
San Antonio, TX 2
Katy, TX 2
Franklin, MA 2
Orlando, FL 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • ViceVersaYT ViceVersa 💭 (@ViceVersaYT) reported

    I have a 145 minutes hold time with @etrade 😳clearly this wont be the platform ill be xfering too.... in addition to @binance -experience yesterday to sign up was awful, claimed my DL was from VA when in bold letters it reads NEW YORK- difficult to do biz i EXIT - @sofi nice job

  • jeffricker jeff ricker (@jeffricker) reported

    @etrade You close my puts with 50 minutes left in the trading day?!!!!! WTF?!!!!! You

  • berose The B (@berose) reported

    Pretend that holding $AMC is like trying to get @etrade customer service on the line. That should at least get you through until next week.

  • fumoffu_fmp フッモッフ (@fumoffu_fmp) reported

    @etrade I can't do anything on the site nor contact support because the contact page is broken who can we email for support? I can login but then it keeps saying I don't have an account...How did I login then!?

  • CodLucid Lucid_US (@CodLucid) reported

    @FreightTrainUSA @etrade I can’t use any of mine from 3 days ago what ******** dude

  • JimsyFlimsy JimsyFlimsy (@JimsyFlimsy) reported

    @etrade @pennystawkcawk “Your call could not be completed due to technical difficulties. Please try calling again later. Goodbye.” Now $20 is stuck in my account without me being able to withdraw it because “new accounts within 60 days are not allowed to withdraw”. Non-existent customer service.

  • GMayTweets GMay (@GMayTweets) reported

    @etrade Hey im trying to add my bank using instant verifications, but all it does is load and load then it quits. any help?

  • ebrotrades ebrotrades (@ebrotrades) reported

    @Benzinga @etrade never stopped trades, just asked you to call customer service, probably because their online platform is overwhelmed. Sticking with 'em!

  • JayCee1990 Jay Cee Cruz (@JayCee1990) reported

    In 2018 I opened a @RobinhoodApp due to its user friendly platform. However, due to their lack of transparency and constant issues, especially after the whole #GME debacle, I decided to shift my entire stock portfolio to @etrade. Everyone deserves a chance to #invest.

  • ebrotrades ebrotrades (@ebrotrades) reported

    @Sarachalove @etrade late reply, but at least they directed us to call customer service to place our orders, and didn't just say "no buying" @etrade $gme $amc

  • EnnisDakhil Ennis Dakhil (@EnnisDakhil) reported

    @Anonymo_Trading @etrade Pulled out earlier this week. And now they only transferred half my account. Customer service won't pick up and live chat is frozen. Will never use them again. I suggest Fidelity.

  • danjbianchini Daniel Bianchini (@danjbianchini) reported

    @etrade - your customer service portal isn't working and I cannot make trades as you say I have insufficient balance despite my account clearly showing I have cash.

  • ShermanRHardy Sherman Hardy (@ShermanRHardy) reported

    @etrade what’s up with your website and tech support?

  • its_jv17 Jeremiah (@its_jv17) reported

    @Brecckan @etrade E*TRADE has some problems especially from like 9:30-10 AM it hasn’t worked for the last week or so

  • mysticmanish Manish Naik (@mysticmanish) reported

    @etrade refer a friend link is broken. Please fix asap. folks looking to join.

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