E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Houston, TX | 2 |
| Redwood City, CA | 1 |
| Dublin, Leinster | 1 |
| Alden, NY | 1 |
| Farm Hill, FL | 1 |
| Duluth, GA | 1 |
| Thousand Oaks, CA | 1 |
| Orlando, FL | 1 |
| Lakewood, CO | 1 |
| San Francisco, CA | 1 |
| San Diego, CA | 1 |
| Temecula, CA | 1 |
| Plattsburgh, NY | 1 |
| North Wales, PA | 1 |
| Pompano Beach, FL | 1 |
| Colchester, England | 1 |
| Columbus, OH | 1 |
| Atlanta, GA | 1 |
| Los Angeles, CA | 1 |
| Reşiţa, Judeţul Caraş-Severin | 1 |
| Metuchen, NJ | 1 |
| Rochester, NY | 1 |
| Loganton, PA | 1 |
| North Port, FL | 1 |
| Maricopa, AZ | 1 |
| Plano, TX | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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BlockBuster
(@blockbusterOG) reported
@etrade Seems like you need a customer service adviser
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truthiness
(@truths_lib_bias) reported
@etrade Dear James P. Gorman, Michael A. Pizzi, I'm forwarding this email to you because for months I've tried to get support for etrade market traders that do not function properly. Mr. Vincenzo tried for a week or two back when, to get the traders working. I took my money and ran..
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romeo
(@iRomeoMedina) reported
@etrade fix your CPU usage issues with Java you ******* weirdos
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ThinkorSink
(@AaronKenyon14) reported
@ih8minraz @Jonk87 @etrade E trade is so bad. Took them hours to fill a market sell order for me the other day. I called them and they just gave excuses.
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3JackH3131🏴☠️
(@3JackH3131) reported
Yo @etrade .....60 mins to speak to someone? And your online chat doesn't work? And your updated app errors out now? What the hell?
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smoov
(@smoovthegoat4) reported
@etrade E trade is a joke whoever runs the app technology is a pure novice and I'm sure I can speak for a lot of people. For a company to have such a high budget in commercials you would think you had some good tech but I'd recommend T.D. ameritrade because you can atleast login.
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Ashok Sahu
(@AshokSa18778195) reported
@etrade What is wrong with you guys!!! Did you let go your whole support staff!!! 110 mins for chat, and 45 mins hold and no response!!!
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Vulture Capitalist Pig
(@VulturePig) reported
@etrade You have, by far, the most non-existent customer service of any company in America, not just stock brokers. Your money transfer will not work even though I have transferred money in the past. Your system is saying I have to verify my account again but does not work. 1/
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Earth
(@Earth35682510) reported
@etrade on hold with Customer Service over 2hrs this is crazy,
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smoov
(@smoovthegoat4) reported
@etrade When will you guys fix your trash mobile app? Your CEO should be fired. Can his ***!!
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djnos
(@djnos7) reported
@etrade how do I contact customer service and get through to talk to someone?
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Barrie
(@BarrieNJ) reported
@StockDaddy0 @AltitudeChaz @etrade Or Charles Schwab that "Is aware of the problem. We are working on it and it should be corrected momentarily. We apologize for any inconvenience" But FU, anyway because we don't care"
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BucsLightningSTOCKS!!!!
(@ACordleish) reported
@etrade I waited for a chat rep for 2 hours, finally got one, they instantly transferred me and have been waiting an additional hour now...this is PATHETIC customer service...
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Swing King
(@swingtradejunky) reported
@etrade how can you treat people like crap? I have been trying to help my friend get in touch with someone that isn't incompetent at ETRADE since 9:50am. Should he just go to Schwab now?
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Mahzhah OM
(@Mairesa) reported
@etrade why is it so difficult for you to provide customers with the customer support they deserve from an institution like yours?!
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