E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
Check Current Status
Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Houston, TX | 2 |
| Dallas, TX | 1 |
| Redwood City, CA | 1 |
| Dublin, Leinster | 1 |
| Alden, NY | 1 |
| Farm Hill, FL | 1 |
| Duluth, GA | 1 |
| Thousand Oaks, CA | 1 |
| Orlando, FL | 1 |
| Lakewood, CO | 1 |
| San Francisco, CA | 1 |
| San Diego, CA | 1 |
| Temecula, CA | 1 |
| Plattsburgh, NY | 1 |
| North Wales, PA | 1 |
| Pompano Beach, FL | 1 |
| Colchester, England | 1 |
| Columbus, OH | 1 |
| Atlanta, GA | 1 |
| Los Angeles, CA | 1 |
| Reşiţa, Judeţul Caraş-Severin | 1 |
| Metuchen, NJ | 1 |
| Rochester, NY | 1 |
| Loganton, PA | 1 |
| North Port, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
-
AWG | Telestrio
(@Telestrio) reported
I'm gonna say this once. **** @etrade
-
Doctor Benjamin
(@Ben_BrainDoctor) reported
@etrade Etrade it'll be nice to not have to wait for 4 hrs to talk to an agent. That's not an exaggeration. I get that you're busy but in which planet does someone have 4-6 hrs to wait on freaking hold? Esp when you're having urgent issues with your account like being unable to trade.
-
Havok
(@Havok27) reported
Honestly at this point I just want my money back. **** the account I don't wanna use @etrade services at all now
-
Vin Outhavong 🇺🇸☁️
(@vin007USMC) reported
@traderkylec @etrade I haven’t face any issues yet with E*TRADE. I use E*TRADE and TD Ameritrade. Looking forward to seeing the videos.
-
Just1nTradez
(@Just1nTradez) reported
Hey @etrade I spent 6 total hours on hold this week, and still havent spoken to customer service about the time you filled a canceled market order and then wouldn’t let me sell it.
-
Albis Andreas
(@albis_andreas_) reported
@0001_Trader @etrade I have no problems with the trading platform
-
RealMikeTee
(@RealMichaelTee) reported
@etrade Where is your Customer Service? Serious question.
-
Bryan Kwong
(@BryanKwong3) reported
@etrade I’ve been on hold for a total of 14 hours in the past week trying to contact customer support ... no one has picked up ...
-
Bryan
(@nvrdjt) reported
@etrade How dumb are we to wait for hours to speak with somebody? Log-in issues at the open and 15-30 mins to trade on top of that are frequent occurrences. Investments move tomorrow at 9 am. I doubt Im the first.
-
Henry F Hampton
(@HenryFHampton2) reported
@KatBrezler @etrade Going to cancel my account. Terrible service I wish I had read Twitter comments before opening my account
-
Saul
(@adam49922419) reported
@etrade Hi Everyone, I just got off the phone with Etrade. It took 15 minutes, and the service was fast. This just happened and it is 02/07 at 6:00 p.m. Central Time. I am sure the Superbowl had something to do with it. Lines are open. If you need to reach someone, I would call now
-
Cesar G.
(@CesarGCJr) reported
@AlNuman62159584 @traderkylec @etrade Pretty good actually. The only issue I’ve ran into is that if you’re buying an otc within the first 2 minutes of the market open it takes roughly a minute for it to tell you if you’re filled or not. But it does fill you pretty quickly it’s just the message that lags
-
algoman202020
(@algoman202020) reported
@CordovaTrades @etrade it is everyday..they suck but then again they all suck from what i can see. should be a law to protect stock investors that the platform should handle 5x the greatest 3 year avg of messages. that would help investors
-
D_Rockhopper
(@d_rockhopper) reported
@0001_Trader @etrade Schwab let’s you buy CE with no problem.I use them and E*TRADE. The only drawback with Schwab is that they limit your buys/sells to 999,999 per order not even the full mil. So you would need to put 10 separate orders if you wanted to buy/sell 10mil shares minus 10.
-
Ann D
(@CamasAnn) reported
@etrade I e-mailed on 1/29/21 about a IRS 1099 form error and STILL have not received a reply. I've been on hold 40 minutes now so it appears a FINRA complaint is the next step as E*Trade is way too big now to care about customers (bought my old BD and merged my account 2 yrs ago).
Check Current Status