E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Atlanta, GA | 2 |
| Oklahoma City, OK | 2 |
| Houston, TX | 1 |
| Pompano Beach, FL | 1 |
| Colchester, England | 1 |
| Columbus, OH | 1 |
| Los Angeles, CA | 1 |
| Reşiţa, Judeţul Caraş-Severin | 1 |
| Metuchen, NJ | 1 |
| Rochester, NY | 1 |
| Loganton, PA | 1 |
| North Port, FL | 1 |
| Maricopa, AZ | 1 |
| Plano, TX | 1 |
| Ruskin, FL | 1 |
| Dublin, CA | 1 |
| Torrance, CA | 1 |
| New York City, NY | 1 |
| Concord, NC | 1 |
| Fremont, CA | 1 |
| Wallingford, CT | 1 |
| Juneau, AK | 1 |
| Clermont, FL | 1 |
| Panaji, GA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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kdcnett
(@kdcnett) reported
@etrade etrade pro down, message "connection failed on 2 different desktops
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TNT I'm Dynamite
(@ZazzyTnT) reported
It has been seriously disappointing dealing with @etrade. Will be filing a complaint to SEC, FINRA and my state regulatory authority.
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Devon
(@devowright) reported
@NestorKim @etrade Yup! I left a lot of $$ on the table cause of their faulty system. Cut my $SPY options cause it wasn't working. Called them & they won't take responsibility and refund me. They say yes they're not working but I could have pulled the charts up on other platforms. WTF! @etrade
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me
(@CursidScotsMan) reported
@etrade what is it with this company, their software ETrade Pro (mobile & desktop) & ticker $GFAI?! You can't run accurate data!!!!!!!! So many issues since corrupt @MorganStanley bought out. What do you think will happen when $GME & $AMC run, cause they will.
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Nestor Kim
(@NestorKim) reported
@etrade your charts are not working correctly on the app
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Richiescal
(@rikycando4u) reported
@etrade WTF Do you idiots ever look at the real bugs on your etrade pro platform?? Can't call cuz you first don't answer. You d an etf's aren't showing any da t a on charts of a sudden today. Real nice!! Do your fkng jobs and fix you sht!!!
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are-can-jelly
(@brianarcangeli) reported
@etrade Why dont you have a support email address? I've got to call and wait on hold for half an hour? Cool.
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Dominator
(@domdada89) reported
@etrade Respectfully I’m going to need you to get your E*TRADE pro platform together. It’s been glitching and disconnecting horribly for the past few weeks. Send help to the platform immediately 😑😑😑😑 or I’m 🚪🚶🏾🚶🏾🚶🏾
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Hakuna Matata
(@TheArzeicle) reported
@etrade has completely turned into garbage. Their customer service has become awful, really sad to see this happen to what used to be such an awesome company.
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Penny Gray
(@pgray794) reported
@etrade your customer service is non existent. My husband passed 8 months ago, yet I still don’t have access to our son’s custodial account. You’ve had all required docs for months! My estate attorney needs to file the estate return, I need this account settled!
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TheGARooster
(@CrainSports) reported
@etrade your HI/LO feature NOT working! Come on
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Gin
(@suinod) reported
@etrade Loved this ad campaign. Too bad it's not used.
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dandantheman🍌
(@cryptoman115) reported
@etrade Down heavily from launch 4 months ago @beyondprotocol1 due to social engineering attack & botched unlock of presale tokens. Price is bottomed and should 10x due to mainnet & top 5 exchange listing. SOL type of growth. Solid fundamentals & long term play. Check it out. 🙏
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fuckleberry finn
(@Hailee4inn) reported
@etrade brother help tax forms are missing
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Susan Cass
(@sccass) reported
@etrade beneficiary services doing terrible job turning over accounts of loved one. Nonresponsive to emails, long wait times on phone. Just awful to deal w/while grieving.
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