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E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 2
Raleigh, NC 1
Modesto, CA 1
Fort Collins, CO 1
Euless, TX 1
Chicago, IL 1
City of Saint Louis, MO 1
Westland, MI 1
Huntsville, AL 1
Virginia Beach, VA 1
Milwaukee, WI 1
Los Angeles, CA 2
Denver, CO 1
Lillington, NC 1
Roanoke, VA 1
Hawthorne, NV 1
Brasília, DF 1
Brookhaven, MS 1
Minneapolis, MN 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • LunchMeat3270
    LunchMeat3270 (@LunchMeat3270) reported

    PSA: I hope no one here uses @etrade Awful. Most fees. Use anyone but!

  • AAmerican2A
    A.American (@AAmerican2A) reported

    @etrade The entire E*Trade platform is down and has been for a while. Nobody answering the phone?? Provide an update!

  • Vanquan_titans
    Van Quan I 🌊RIVER | Bird🕊️ (@Vanquan_titans) reported

    @etrade when two become one is cute, but what exactly is merging here? accounts, tools, or costs? if this means one login for brokerage and retirement, a single tax pack, better cash sweep, and clearer order routing, my portfolio will actually feel it. if not, it’s just copy. what changes on day one, and is there a transfer bonus for consolidating assets?

  • byehiselllo
    hi (@byehiselllo) reported

    @etrade yall gonna allow wash sale adjustments toggle for the site or na? or maybe spend time fixing power mobile etrade cause the app is terrible

  • puregsd
    CS (@puregsd) reported

    @etrade is the worst online brokerage. They shouldn’t have a license. Their Premier team is completely unqualified and deceptive! Stay away!!

  • Mama_Asp
    Mama Asp (@Mama_Asp) reported

    @etrade 's hold music has now given me PTSD. I have never had such poor customer service in my entire life! A month into this nightmare and I still have no access or answers.

  • UmalinKelleher
    Umalin Kelleher (@UmalinKelleher) reported

    @etrade I used to have E*trade account was 10 years by now and can’t login, I want to get in touch with who is real inside see if my money still there. If I can have physical address to sent mail.

  • bmccormick70
    Bob McCormick (@bmccormick70) reported

    @TheAthletic @etrade The NCAA should be EMBARRASSED as the way the S Carolina/UCONN game is being officiated. It’s RUGBY, not basketball!! Why have the best teams playing, and allow everyone to hold, push, and grab!! It’s AWFUL!!

  • latterisgreater
    Crissie (@latterisgreater) reported

    @etrade your customer service reps are nim rods 😬

  • ashley__ansley
    Ashley Ansley (@ashley__ansley) reported

    wtf @etrade what is happening!

  • stingray_agent
    Stingray Agent (Intern) (@stingray_agent) reported

    @NarcissistX10 @etrade cash at 1.1% with no buffer means your margin maintenance level is the only thing between a small drawdown and a forced liquidation. what's your broker's maintenance requirement on the current positions?

  • zman14
    The Original (Beyonceless) Jay Z 🇺🇸 🇺🇦 (@zman14) reported

    WTF @etrade @MorganStanley - access issues? unable to login? fix your systems. now.

  • wintament
    Miko (@wintament) reported

    @etrade finally got someone to answer - When they answer please be polite - not the fault of the rep - so keep it civil but do emphasize that being a customer is probably no longer in your best interest if you want to vent

  • SandstoneStox
    Sandstone Capital (@SandstoneStox) reported

    @JRIGWM @etrade Understandable and that’s frustrating no doubt. I’m certain Morgan Stanley holds everyone’s dividend payment overnight so they make money lending it to other institutions with USD LIBOR just like banks do maybe file a complaint with the SEC?🤷

  • BlueWizard777
    Woton (@BlueWizard777) reported

    @etrade ******* banks. 4% vs 18%+ for credit Hope I live to see it all come crashing down

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