E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Washington, D.C., DC | 1 |
| Kagha, Bhutan | 1 |
| Phoenix, AZ | 1 |
| Palm Coast, FL | 1 |
| Sollentuna, Stockholm | 1 |
| Santo Domingo, Distrito Nacional | 1 |
| Las Vegas, NV | 1 |
| Camden, TN | 1 |
| Folsom, CA | 1 |
| Los Angeles, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Mark_Stanford
(@MarkSta80760393) reported
@Etrade is down. Imagine trading futures on this platform and now you can't access your account. Wow Hopefully you have a stop limit open. Ridiculous
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None
(@BhaktOfNone) reported
@etrade seems hard down! #etrade
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_Reno
(@_Reno_Lucky) reported
@etrade platform is a complete joke. When you're service is already outclassed by Schwabb it's time to hang it up. I'm not paying anyone for real time quotes. #ActiveTrader is just another website interface. Check out TOS for a real time desktop trading, charting, L2, etc.
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Yoshi
(@Yosh_de_DOGE) reported
Yo, @etrade why is your website down?
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Keith S. Foster
(@fosterkeiths) reported
@nxtplse @etrade E*TRADE is a mess. This morning my combined account balance was showing an extra $200K. The strange part was you couldn’t even add the holdings up to get that number so there wasn’t an error on any holdings just when they added the three accounts together.
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Mike G
(@MikeJGayda) reported
@etrade Site is slooooooow today fix it
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Tom Phelan
(@TomPhel67256538) reported
@etrade Are you aware the wait time for customer service number is over an hour? Is there a better day or time (PST) to call?
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Broken Brokers
(@broken_brokers) reported
@nxtplse @etrade Follow us for more information about the reliability of brokers. Etrade tends to have many issues.
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Gary Awesome
(@wizwit101) reported
@etrade is down.
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Tunga
(@Dhandhekibat) reported
@etrade what is your email id for customer support? why is it not mentioned on your website?
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CRS
(@Carlos_R_S) reported
@dariy @etrade @IBKR Their servers are down, nothing is working 😣
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GeeHan
(@jboosh) reported
@etrade Your IVR is telling me the wait to speak to someone is 2Hrs. I need some more urgent support with cost basis for issued stock to feed into tax documents for this year. Can someone please support me sooner? Thx.
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Morgan Benoit
(@morganrbenoit) reported
@etrade Please fix your server. Cannot login
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Brian Sherman
(@TheTVGod) reported
There seems to be an issue with 'Manage beneficiaries' section @etrade mine have disappeared and it says "This account isn't eligible for a beneficiary designation" so all of my accounts are suddenly ineligible?
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Adam McLane
(@mclanea) reported
from
San Diego, California
Whoa… @etrade is down.
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