E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 2
Oklahoma City, OK 2
Colchester, England 1
Columbus, OH 1
Los Angeles, CA 1
Reşiţa, Judeţul Caraş-Severin 1
Metuchen, NJ 1
Rochester, NY 1
Loganton, PA 1
North Port, FL 1
Maricopa, AZ 1
Plano, TX 1
Ruskin, FL 1
Dublin, CA 1
Torrance, CA 1
New York City, NY 1
Concord, NC 1
Fremont, CA 1
Wallingford, CT 1
Juneau, AK 1
Clermont, FL 1
Panaji, GA 1
Cypress, TX 1
Fort Lauderdale, FL 1
Portland, OR 1
Inkster, MI 1
Geneva, IL 1
Chicago, IL 1
Rock Hill, SC 1
Sacramento, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • SmallCapSurfer7 Wild Jason (@SmallCapSurfer7) reported

    @etrade We got screwed over once again, even after two years of learning from 2020 mess nothing ever changed. Its 4:02, my options hit $2.35 before the Close and I had a stuck order for since 2:30 EST. It was a widespread outage, California to Georgia my friends fell like they got scrwd

  • SmallCapSurfer7 Wild Jason (@SmallCapSurfer7) reported

    @etrade On Phone or Hold for 35 minutes now, where else can you get this kind of service?

  • Dash32281393 Dash (@Dash32281393) reported

    @nthabisengm23 @etrade I've been on hold for over an hour as well!!!. Etrade is dribbling and dodging me because they know I lost money. I can't to sell and they don't want to answer the phone. @etrade help! #etrade

  • AJDAYTRADES AJ (@AJDAYTRADES) reported

    @EricKan36912235 @Etrade is tanking a lot of accounts too they were down for an hour.

  • Tennwalkerrocks Mary Garrison (@Tennwalkerrocks) reported

    @etrade Etrade down could not close out orders, green to red. What a mess

  • WatchOtrade Watchotrade (@WatchOtrade) reported

    @zerohedge Damn you @etrade a mess today

  • Taxman302 Kenny (@Taxman302) reported

    @etrade WTF trying to sell and nothing is working!!!!!! losing out on $$$

  • GushuePatrick Patrick Gushue (@GushuePatrick) reported

    @TheSnakeJake519 @etrade Yeah I had a winning position, went to sell was saying I didn’t have enough shares , kept adjusting because the price was going down…and then my cancellation orders weren’t getting filled…frustrating…went from a win to a loss, we should get a compensation.

  • LuxVeritas2016 Lux Veritas (@LuxVeritas2016) reported

    @etrade @jasoneil74 Even the phone system for customer service isn’t working. You’re the absolute worst trading platform.

  • davidpark2019 Davidpark2019 (@davidpark2019) reported

    @SmallCapSurfer7 @etrade Still down. Sell orders stuck.

  • maxerickson Max Erickson (@maxerickson) reported

    . @etrade has a nifty repeating pattern on their website where you have to do all the work needed to complete an action before it tells you that the action isn't available because of an issue with your account or invalid OS version.

  • davidpark2019 Davidpark2019 (@davidpark2019) reported

    @AJDAYTRADES @EricKan36912235 @etrade Buy orders went through ok. Its the sell orders getting stuck. Wtf

  • SmallCapSurfer7 Wild Jason (@SmallCapSurfer7) reported

    @GushuePatrick @etrade Stuck orders send out "Not Enough Shares or Contracts" error. We got screwed, kind of feels nice losing money?

  • DigitalKinfolk Christopher Richards (@DigitalKinfolk) reported

    @DJPennyTrader @etrade looks like its back up, I spoke with customer service and they said they are not having their order data going through to the market but it should be coming back up now as it is for me and they said anybody with losses (not opportunity cost unfortunately for me) would be credited

  • stockspotify Stockspotify (@stockspotify) reported

    @etrade @beckerdev19694 Your CEO makes how much & you cant hire enough support staff, programmers etc etc to keep this clunky pos working for more than a week at a time! Answer the darn phone

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