E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 6
San Diego, CA 5
Houston, TX 5
Chicago, IL 4
Miami, FL 4
New York City, NY 4
Seattle, WA 4
Katy, TX 3
Dallas, TX 3
San Francisco, CA 3
Colorado Springs, CO 3
Aiken, SC 2
Los Altos, CA 2
Berryville, AR 2
Denver, CO 2
Grayslake, IL 2
Ashburn, VA 2
Oklahoma City, OK 2
Las Vegas, NV 2
Rochester, NY 2
Minneapolis, MN 2
Cleveland, OH 2
Temecula, CA 2
Columbus, OH 2
Pompano Beach, FL 2
Detroit, MI 2
Tucson, AZ 2
Salt Lake City, UT 2
San Antonio, TX 2
Franklin, MA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • _____Tasia_____ Anastasia (@_____Tasia_____) reported

    @LondonBoyPuffy @etrade Maybe you could specify here -- possibly others here have experienced the same issue(s) and can help.

  • MasterGrimaldi satoshi0x (@MasterGrimaldi) reported

    @CashApp Which is why I use your app to get my cash wired from my @CashApp account to my Individual Brokerage account at @etrade where they sell better stuff anyway :) Worst that's happened was no more buying Caveat Emptor but its also the best tip of what lies ahead (Not selling CE stk)

  • IPODave IPODave (@IPODave) reported

    @etrade service is going down extremely fast to point I can't recommend them anymore....

  • monroejameel jameel monroe (@monroejameel) reported

    On hold with @etrade for about an hour and still nobody. Y’all bout to lose a customer.

  • Alphadraconis25 Alphadraconis2.5b (@Alphadraconis25) reported

    @etrade I am having problems logging into your etrade app ??? Can not place sell orders!!!!

  • MoneyLobster 💲 Money Lobster 🦞 #Maine (@MoneyLobster) reported

    @okta call @etrade so they stop asking for all my personal information every damn time I call for support? Just send me a 2FA or ask me to provide some kind of support code.

  • DoonyTomatoes Daniel (@DoonyTomatoes) reported

    @etrade @MorganStanley there's usually a two or three hour wait at your customer service line

  • watcherofskies_ 𝙹𝚘𝚑𝚗 𝙺𝚞𝚗𝚝𝚣 🏡 (@watcherofskies_) reported

    Holy **** of ****, do not use the @etrade two factor authentication app. Enabled it, followed directions sent in email, doesn't work. Reset password twice (Which can only be 32 char long), still doesn't work. Click on chat support, wait time is 132 minutes. Good Lord

  • Teri_FutureMD Teri Whitman (@Teri_FutureMD) reported

    @etrade are there actual people work and assisting customers or do you all truly NOT want to help ppl? I’ve been hung up on 8x after being on hold for 1-3hrs at a time. Chat puts you on hold and NEVER picks up

  • gadawg80 Vitamin A (@gadawg80) reported

    @etrade why does your mobile trading app suck so badly ? When you try to change daily view on chart from 1 to 5 or to 3 month etc. the charts don’t display. When are you going to fix this garbage. It’s embarrassing

  • LondonBoyPuffy PuffyPorter (@LondonBoyPuffy) reported

    Taken @etrade two months to set up my account and it’s still not working. You email them you don’t get reply you use the chat no reply you call no answer. Smh where’s the service.

  • Kenneth61871345 Kenneth Adams (@Kenneth61871345) reported

    @etrade 🤢 You can't get help from anyone with 5 hour wait times. All I need is access to my account.

  • jrodonfire Jarred Rhodes (@jrodonfire) reported

    @TedLongs @etrade I’m having the exact problem and customer service won’t pick up, I don’t know what to do!

  • CozmikBandeeto CosmicBandito (@CozmikBandeeto) reported

    @Thoughts_NJ @etrade This is where second shift is not such a bad thing.

  • Orbityl Just some guy. (@Orbityl) reported

    @etrade having technical problems again.

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