E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Oklahoma City, OK 2
Loganton, PA 1
North Port, FL 1
Maricopa, AZ 1
Plano, TX 1
Ruskin, FL 1
Dublin, CA 1
Torrance, CA 1
New York City, NY 1
Atlanta, GA 1
Concord, NC 1
Fremont, CA 1
Wallingford, CT 1
Juneau, AK 1
Clermont, FL 1
Panaji, GA 1
Cypress, TX 1
Fort Lauderdale, FL 1
Portland, OR 1
Inkster, MI 1
Geneva, IL 1
Chicago, IL 1
Rock Hill, SC 1
Sacramento, CA 1
Daytona Beach, FL 1
Washington, D.C., DC 1
Kagha, Bhutan 1
Phoenix, AZ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • DeviantImmortal Jodye Flacko (@DeviantImmortal) reported

    $NECA that dip filled up so ******* quick. CRAZY! I'm so mad though, it dipped to 26, 27 and 28s and non of my positions got filled. IM MAD. Damn you @etrade

  • TrailerTrsh Jason Brice (@TrailerTrsh) reported

    @airbil @etrade A lot of money left on the table for a lot of folks. @etrade needs to compensate share holders for this error.

  • lawstans Lawrence Stansberry (@lawstans) reported

    @etrade my iOS app keeps crashing. Just started happening today. Help.

  • joeasady Joe Asady (@joeasady) reported

    @etrade site is down🙁

  • Mfpizzle101 Maxime Pierre (@Mfpizzle101) reported

    @nathanielpopper They also need to advertise that when there's heavy volume of trading happening on their website, you may not be able to login! Happened to me twice, then I moved on to @etrade

  • jeridmg President-Elect J̷̼̼̻̹̏͗̌̆À̸̛͔͇̦͆́̓̈́̍͝͝Y̶̛̍̕͝ (@jeridmg) reported

    @etrade Would you open an account if you knew they froze an elite 20 year member without warning or reasoning. When asked they refused to take your call and send you a letter quoting their basic TOS. Do you know how much work it is to fix that mess? I would go with a different company.

  • RayShore3 Ray Shore (@RayShore3) reported

    @etrade the pro is not working!!! Coukdnt place my trades...so much for Morgan Stanley! Fuckinh us

  • toliver_william William toliver (@toliver_william) reported

    @etrade can you fix your errors before xmas

  • airbil Bill Mahoney (@airbil) reported

    @etrade @TrailerTrsh Grayscale says that E*TRADE has had the shares. Since E*TRADE is now saying that they won’t have them until Monday, my guess is that they have perhaps serious IT problem to resolve. Is a 9-1 split that complicated?

  • EthanA1_ Ethan A (@EthanA1_) reported

    Maybe @etrade should NOT allow their customer service team to have pet roosters so that a phone call isn’t obnoxious.

  • Lucky__00__ Lucky Nat (@Lucky__00__) reported

    @Ab93562016 @etrade it was run by third party. they took it down. it really sucks.

  • FIN85_ FIN (@FIN85_) reported

    @PencilNeckGeek0 @etrade Ever since they went to $0 trade fees on big boards thing went down hill. I’d rather pay and have good service.

  • Lakeslakes11 Lakeslakes1 (@Lakeslakes11) reported

    @Iniguez619 @etrade @TrailerTrsh Yes, just like that. Horrible customer service. Nobody has any info. Not even a memo on why the delay...they all say, "I can't help"

  • LOVE60509396 LOVE (@LOVE60509396) reported

    @sherkhet @etrade Irritating hope they fix

  • svrvh46 S (@svrvh46) reported

    @etrade there should not be any reason why myself and so many other people can’t access accounts or get support to do so right now. The response to people whose money and trust are in your hands is just disappointing.

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