E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Oklahoma City, OK 2
Atlanta, GA 1
Concord, NC 1
Fremont, CA 1
Wallingford, CT 1
Juneau, AK 1
Clermont, FL 1
Panaji, GA 1
Cypress, TX 1
Fort Lauderdale, FL 1
Portland, OR 1
Inkster, MI 1
Geneva, IL 1
Chicago, IL 1
Rock Hill, SC 1
Sacramento, CA 1
Daytona Beach, FL 1
Washington, D.C., DC 1
Kagha, Bhutan 1
Phoenix, AZ 1
Palm Coast, FL 1
Sollentuna, Stockholm 1
Santo Domingo, Distrito Nacional 1
Las Vegas, NV 1
Camden, TN 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • VishyRajakumar Vishwanath Rajakumar (@VishyRajakumar) reported

    Hi @etrade, my stocks are missing from my account and I’ve been trying to reach your support with no avail and there’s absolutely no response for my mail. Care to help me out ?

  • JulesAunot JulesAunot (@JulesAunot) reported

    @etrade What is up with your Customer “Service”? No live chat, 30 minute wait times after 7:00pm. Don’t you people make enough money to hire more staff? If not, maybe you could get a loan, maybe from @MorganStanley.

  • rrhett Rhett Robinson (@rrhett) reported

    Hey @etrade I can't add a new authenticator because you apparently limit it to three. But when I tried, it said it added, then just didn't work. And I can't remove an old one because I need that old device to remove it? WTF?

  • DFletchhhh Swim (@DFletchhhh) reported

    Y’all got the worst customer service in the world @etrade

  • DSJ199 DSJ (@DSJ199) reported

    @robbrutvan @The_DTCC @etrade Damn i can smell the lawsuits

  • ThreePointBomb Javier (@ThreePointBomb) reported

    @etrade E-trade: thieves and terrible brokers and money manipulators. Guaranteed they will lose you money. Save your money elsewhere

  • von_small Von Small (@von_small) reported

    @etrade Too bad we don’t get real time stock prices for free, but besides from that I Luv trading on Etrade ✊🏾

  • awake87288167 awake (@awake87288167) reported

    @etrade I've reset my pw twice bit it is not working on log on.

  • anbu25 Anbu (@anbu25) reported

    Leaving @etrade after 10 yrs, thanks to their horrible customer service. Unable to fix cost basis in 6 mon. Wait time exceeds 45 mins every time you call. It used to be way better service before. Hopeless!!!

  • aaronjuneya Aaron. (@aaronjuneya) reported

    @etrade Damn yall admitted to securities fraud? Garbage *** company with garbage *** employees.

  • ThreePointBomb Javier (@ThreePointBomb) reported

    @etrade E-trade: thieves and terrible brokers and money manipulators. Guaranteed they will lose you money. Save your money elsewhere

  • smarty_snopes Smarty Snopes (@smarty_snopes) reported

    @etrade fix your ****!

  • Bob99236782 Bob (@Bob99236782) reported

    @robbrutvan @The_DTCC @etrade Same happened with td and rbc in Canada. When a complaint was filed they are unwilling to disclose the code for the split and actually stated that . Corruption all over

  • MurdaAMCAPE MurdaApe#CHECKMATE (@MurdaAMCAPE) reported

    @ExceptionLlc @etrade Margin accounts are sneaky it’s ****** up how they margin called a individual investor but they won’t do it to institutions who are over leveraged 200 to 1 ******** man

  • JayWesley_ Real McCoy (@JayWesley_) reported

    After @MorganStanley bought @etrade the trading platform has declined. Along with their customer service.

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