E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Houston, TX | 2 |
| Dublin, Leinster | 1 |
| Alden, NY | 1 |
| Farm Hill, FL | 1 |
| Duluth, GA | 1 |
| Thousand Oaks, CA | 1 |
| Orlando, FL | 1 |
| Lakewood, CO | 1 |
| San Francisco, CA | 1 |
| San Diego, CA | 1 |
| Temecula, CA | 1 |
| Plattsburgh, NY | 1 |
| North Wales, PA | 1 |
| Pompano Beach, FL | 1 |
| Colchester, England | 1 |
| Columbus, OH | 1 |
| Atlanta, GA | 1 |
| Los Angeles, CA | 1 |
| Reşiţa, Judeţul Caraş-Severin | 1 |
| Metuchen, NJ | 1 |
| Rochester, NY | 1 |
| Loganton, PA | 1 |
| North Port, FL | 1 |
| Maricopa, AZ | 1 |
| Plano, TX | 1 |
| Ruskin, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Marzipan
(@MariaAnnColeman) reported
Stupid @etrade!! How many times do I need to call you?! Stop sending me snail mail, you morons. Last warning. I’m about to walk.
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Tom
(@tomkincaid) reported
@etrade Why do you block Ukraine from your service? The US has no sanctions on Ukraine. You are the only US broker or bank that blocks Ukraine.
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tonia 💞 ✨🦄 warrior unicorn
(@tonia) reported
First time ever filing for a tax extension because @etrade can’t seem to send a form I understand or give me answers when I contact support. 🤬🤬🤬
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dandantheman🍌
(@cryptoman115) reported
@etrade @beyondprotocol1 is down significantly from launch 4 months ago due to social engineering attack & botched unlock of 1/4 of tokens. Price is bottomed & should 10x due to mainnet & top 5 exchange listing. SOL type of growth. Solid fundamentals & long term play #DontMissOut #crypto
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Dereck Ske
(@DereckSke) reported
@WallstPlaya @etrade lol it still is lagging wtf
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Shelton Johnson
(@WallstPlaya) reported
@DereckSke @etrade Today was pretty bad.
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AlphaHitchcock
(@SolanaTurtle) reported
Hey @etrade and @MorganStanley your website is not updating or showing current prices for the last hour or so...wtf?
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Nicola Buonanno
(@NBuonanno) reported
@etrade my experience with your customer support is rather poor. Can you please help me with my request that is pending for months? (reference number: 10005187)? Thanks
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A.C
(@AtsmonNow) reported
@etrade What a disgrace, 3.5 hr waiting on the phone with your dumb music playing, and still no response. HELL of a customer service !. See you in court for not providing tax info in timely manner. You'll be liable for any latencies on my tax report !.
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AfricanProudVillageWomanJuju
(@ifekwensu) reported
@etrade Hello. I am having some issues with my account I received a message that I need to make a call to Customer Service I made a call today and I will attach the screenshots to show. It said I have a wait time for over 30 minutes and nearly 30 minutes waiting …
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Anbu
(@anbu25) reported
@etrade I have been facing issues after my account transfer with the cost basis. I have been trying to reach customer service for the past 2 months with avg wait times around 60 mins and still no luck. WORST SERVICE EVER!
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Dale Hoskins
(@DaleHoskins5) reported
Is the law suit with $ABBV an issue? @StocmarketNerd @MarketRebels @etrade
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Tom
(@tomkincaid) reported
@etrade Why do you block Ukraine from your service? The US had no sanctions on Ukraine. You are the only US broker or bank that blocks Ukraine.
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Bengals Soldier
(@kenschn48830495) reported
@etrade It’s horseshit that I put money in my account and you hold onto it for three days when the markets down and I should be buying but I can’t because you hold my money and won’t let me use it
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Damon Sherwin Clump
(@SherwinClump) reported
@etrade you’re platform is terrible. I’m transferring my wife’s account to another broker. She purchased 10 shares of APPL at 10am, 10 more at 12pm and 10 at 1pm. Then sold out of the AAPL position at 2pm and you guys counted that as 3 daytrades and flagged her with PDT