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E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Lillington, NC 1
Roanoke, VA 1
Hawthorne, NV 1
Brasília, DF 1
Brookhaven, MS 1
Atlanta, GA 1
Minneapolis, MN 1
Schaumburg, IL 1
Belleville, IL 1
Township of Evan, KS 1
Paris, Île-de-France 1
Fremont, CA 1
Springport, MI 1
Long Beach, CA 1
Los Angeles, CA 1
Noida, UP 1
Concord, NC 1
Fort Worth, TX 1
Rochester, NY 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • IPODave
    IPODave (@IPODave) reported

    @AccessIPOs @etrade @MorganStanley Yes have to give them credit - they fix their IPO process and are doing a much better job w allocations. I've been complaining since 2016 about how they restrict setting up trades pre open but after a rocky last few years they solved that problem too.

  • BNguyen74046
    PharmDad (@BNguyen74046) reported

    @etrade, for God sake, please fix your platform now. I can't login. I swear I will close the account with you after today.

  • TPlaysNow
    TPlaysNow (@TPlaysNow) reported

    @etrade seems to be down.

  • middatyildiz
    Middat Yildiz (@middatyildiz) reported

    Is @etrade having market data feed error, feed corruption, or a quote dissemination issue? @MorganStanley

  • mySanctuaries
    NoMad (@mySanctuaries) reported

    @etrade @MorganStanley This has been an issue for many years. Several others too. I thought the issues would be fixed when Morgan Stanley bought them. No such luck. The app data still sucks!

  • GailHedglin
    Gail (@GailHedglin) reported

    @grigetio @etrade Etrades down can't login this is dangerous!! Can't sell

  • Badboysmarket
    Badboys03 (@Badboysmarket) reported

    @etrade Major move must be coming if your website is down.

  • BrettErmilio
    Author Brett Scott Ermilio (@BrettErmilio) reported

    @etrade Bad look and no info on the downage. Def need to move a chunk of my money to my Fidelity acct so I can at least have more balance. This happens too often with this platform.

  • GailHedglin
    Gail (@GailHedglin) reported

    @etrade ETRADES IN TROUBLE CANT LOGIN WEB OR PRO OR MOBILE BIG ISSUES IM ON PHONE HOLD 30 MINS

  • Cofc64
    C (@Cofc64) reported

    @etrade how come no notification of the site being down. Unbelievable. Do better.

  • xrpjoe
    Joe DeWitt (@xrpjoe) reported

    @etrade - fix your login issue! just got a notification that a trade has been executed but we can't log in. Not good!!!

  • BluntForceOpt
    BluntForceOptions (@BluntForceOpt) reported

    @etrade The deterioration of @ETrade since the @MorganStanley takeover has officially hit a breaking point. Today is a total system meltdown--options data failing to load, charts broken, and the platform is completely unusable. I’m fortunate to trade on a proprietary platform that keeps me operational, but that doesn’t excuse this. Even as a secondary backup, this level of service is a slap in the face to those of us who stayed loyal through the 2008 financial crisis and decades of market shifts. What was once a reliable tool has been hollowed out by corporate arrogance and gross technical incompetence. If you’re a serious trader, this is no longer a safe or viable home for your capital. I’m officially moving all capital out and scouting a new broker for my secondary accounts. This clown show is over.

  • shroff_shalin
    Shalin Shroff (@shroff_shalin) reported

    @etrade wtf etrade does it really take an hr and more to fix the problem??

  • kylem_org
    Kyle (@kylem_org) reported

    @etrade wtf is wrong with your platform and support staff, I canceled two orders. You have not returned my funds. Your support staff Patrick H, stated that because @SpaceX just did IPO “I’m sure there will be hiccups, and we will raise a case to have your funds returned”… Seriously wtf ?? I’ve lost prime trading opportunity due to your platform having hiccups ? And you’re now holding my funds because you can’t process order cancellations??

  • DairyQu64778493
    GOAT (@DairyQu64778493) reported

    @etrade Your site, app and customer service lines are all down right now. I have buy/sell orders that I don’t know if they’ve been filled and cannot exist. What is going on?

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