E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

Less
More

etrade Hero Image

E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 2
Oklahoma City, OK 2
Columbus, OH 1
Los Angeles, CA 1
Reşiţa, Judeţul Caraş-Severin 1
Metuchen, NJ 1
Rochester, NY 1
Loganton, PA 1
North Port, FL 1
Maricopa, AZ 1
Plano, TX 1
Ruskin, FL 1
Dublin, CA 1
Torrance, CA 1
New York City, NY 1
Concord, NC 1
Fremont, CA 1
Wallingford, CT 1
Juneau, AK 1
Clermont, FL 1
Panaji, GA 1
Cypress, TX 1
Fort Lauderdale, FL 1
Portland, OR 1
Inkster, MI 1
Geneva, IL 1
Chicago, IL 1
Rock Hill, SC 1
Sacramento, CA 1
Daytona Beach, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • Mschmidt3464 Acrotech (@Mschmidt3464) reported

    @4rilla @LadeBackk @etrade I have no issue buying on Etrade

  • meghals_ Meg Hals (@meghals_) reported

    @etrade SOS. HELP. I have been on hold for hours. Your live chat is down. There is an issue with my wire transfer and my funds are now going into an unknown, inaccessible account!!!

  • RogueThetan sm (@RogueThetan) reported

    @etrade What do I have to do get customer service help? You have my account locked so I can’t access it. I’ve called multiple times, been on hold literal HOURS without a person answering, emailed without reply. @FTC

  • Excaliburger42 Excaliburger42 (@Excaliburger42) reported

    Is anyone else having trouble with @etrade? I suddenly can't see the value of any of my options

  • jim_langdon Jim Langdon (@jim_langdon) reported

    @etrade Is having a bad day

  • JosMuleBarn1 🌻🇺🇦🌻Native Texan, but Getting Out🌻🇺🇦🌻 (@JosMuleBarn1) reported

    @etrade - Your online customer support is atrocious. I just found out that someone has been trying to transfer money from my account since May and I'm trying to alert you guys to a scammer, but there's nowhere to report this. Do better, please. Yes, I just changed my password.

  • StockRanger_ StockRanger (@StockRanger_) reported

    $GGII fills are terrible with @etrade. Be careful out there.

  • moshenoy14 MoSh (@moshenoy14) reported

    @etrade has got to have the worst customer service team in its Beneficiary Services dept. Been 11 weeks since my paperwork and it's the same response every time I check. No matter who you talk to, a rep or his manager, it's the same response "should be resolved in 1-2 days".

  • Bob99236782 Bob (@Bob99236782) reported

    @jr_sojka @etrade @CEOAdam When I went to exercise amc 1 and couldn't called the broker they said it's a known issue and they are looking into it . But it's always a known issue and they say this so you leave them alone. Make some healthy noise everybody don't let them take everything you got

  • JasonGLiddy G Gordon Liddy (football expert) (@JasonGLiddy) reported

    Hey @etrade why are your wait times to speak with a representative consistently over an hour? You can’t afford to hire more customer service reps?

  • Funkface6 Funking AMC GME 🦍💎✊🏿📈🌍💩💰…✋🏾🚀🌍….🚀👍🏾🌗 (@Funkface6) reported

    @Charmie91752 @etrade They canceled my account. I was having the same problem. Have you spoken to anyone?

  • hwy183 tape watcher (@hwy183) reported

    @Parzival571 @unusual_ape @etrade bad analogy. Fud' must be talking his book', puts ? ;) also,maybe not aware of the rigged markets of SK.

  • Jerome Jerome Grace (@Jerome) reported

    @etrade What takes you guys 2 hours to answer the phone? & still haven’t answered. Like come on. Live chat is down. I’m trying to pay a bill manually and can’t even do that. It has been like a week.

  • Charmie91752 Charmie91752 (@Charmie91752) reported

    @etrade I have had to call EVERY TIME! Then the next time I log in, my user, password and code won't work. I thought the problem was with my old Mac, and I got a newer one, but that didn't fix this.

  • MDBilal1982 Muhammad Bilal (@MDBilal1982) reported

    @etrade experiencing one of the worst services, ur customer care number doesn't connect and when it does it gives u a hold time of 60 mins.ur chats are never live, we have shares with u all allotted by our company Fortinet

Map Check Current Status