E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Houston, TX 3
Peoria, IL 1
Troutdale, OR 1
Indianapolis, IN 1
Salt Lake City, UT 1
Dallas, TX 1
Redwood City, CA 1
Dublin, Leinster 1
Alden, NY 1
Farm Hill, FL 1
Duluth, GA 1
Thousand Oaks, CA 1
Orlando, FL 1
Lakewood, CO 1
San Francisco, CA 1
San Diego, CA 1
Temecula, CA 1
Plattsburgh, NY 1
North Wales, PA 1
Pompano Beach, FL 1
Colchester, England 1
Columbus, OH 1
Atlanta, GA 1
Los Angeles, CA 1
Reşiţa, Judeţul Caraş-Severin 1
Metuchen, NJ 1
Rochester, NY 1
Loganton, PA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • timmay2213 Sir Timmy Tweets A Lot (pause...not) (@timmay2213) reported

    @RealBandito_ @etrade is just as bad... straight up crooks #etradesucks

  • donkey21222 ellie masters (@donkey21222) reported

    @etrade I hope you will honor customer orders

  • hogstatjur Högsta Tjur🔥 (@hogstatjur) reported

    @MysteryMan_777 @etrade support reply bots not even answering tweets anymore

  • rosscodjarnold rosscoe (@rosscodjarnold) reported

    @WolfOfWeedST @etrade That’s **** all I had 15 hours hold time last week for @Scotia_iTRADE and this week I’m at 1hr 42 min! Still haven’t talked to a single person

  • cbyerlee Craig Byerlee (@cbyerlee) reported

    @ChartingOptions @etrade Never an issue with Fidelity.

  • JustJack_K Jack K. 💵🏃🐂 (@JustJack_K) reported

    @WSonichsen @etrade Sorry you are a single user. No problem found. You don't spend enough money for us to care about you. Haha.

  • seb76409316 Sebastien (@seb76409316) reported

    @CordovaTrades @etrade IKR WTF took an HOUR to sell my in the money SLV calls

  • brian_lapierre Brian LaPierre (@brian_lapierre) reported

    @etrade no response no help. Why are you stopping me from even simply verifying my account for fund transfers? This isn’t acceptable

  • Chriswallback Chris Wall (@Chriswallback) reported

    @ImAPhool @etrade This whole ordeal has been terrible. Don’t remember this happening when $KODK when it was corporate making those millions. Such a shame

  • sjwcpa sw ⚓️ (@sjwcpa) reported

    @InfinityTradesX @etrade I got 20 error messages with Schwab trying to sell 750 shares of PINS which is about $50,000. Said I still had my shares. I sold again. Then showed I was short 750 shares. Took 45 minutes to contact a human. They refused to cancel. Luckily it fell a dollar and I made a few bucks.

  • EdGil57672425 Morpheus (@EdGil57672425) reported

    @TTrader1976 @etrade TD Ameritrade phone app is fast never had a problem

  • crey0216 Chris Reynolds (@crey0216) reported

    @ChartingOptions @etrade I had this issue with Schwab last week. Horrible and unacceptable. I worked at E*Trade in 2000; I would have thought they would have figured this nonsense out since then.

  • fears000 akira kaiyo (@fears000) reported

    @TTrader1976 I started with them 1 month ago. Their platform is terrible. I have lost thousands to their server issues. @etrade I am transferring to a different platform.

  • theaceofspaeder Ryan M. Spaeder (@theaceofspaeder) reported

    @etrade I sure would love to know what trades executed today, why some did or did not, and whether or not I am up or down $200 million on the day.

  • Ben45781333 Ben (@Ben45781333) reported

    @etrade where was the warning that you guys were going to be slow as **** with order execution, people are loosing lots of money because they think they can execute trade in timely manner @Boston_SEC

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