E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Atlanta, GA | 2 |
| Oklahoma City, OK | 2 |
| Houston, TX | 1 |
| Pompano Beach, FL | 1 |
| Colchester, England | 1 |
| Columbus, OH | 1 |
| Los Angeles, CA | 1 |
| Reşiţa, Judeţul Caraş-Severin | 1 |
| Metuchen, NJ | 1 |
| Rochester, NY | 1 |
| Loganton, PA | 1 |
| North Port, FL | 1 |
| Maricopa, AZ | 1 |
| Plano, TX | 1 |
| Ruskin, FL | 1 |
| Dublin, CA | 1 |
| Torrance, CA | 1 |
| New York City, NY | 1 |
| Concord, NC | 1 |
| Fremont, CA | 1 |
| Wallingford, CT | 1 |
| Juneau, AK | 1 |
| Clermont, FL | 1 |
| Panaji, GA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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lou nelson jr
(@louisnelsonjr) reported
Looking for an online trading platform @etrade customer service has not been the best right now.
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Bulllogic
(@BullLogic) reported
@DayTradeMachine @etrade yes, i think the l2 is the issue
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Senator Doctor
(@Notgiamatti) reported
@etrade are your customer service reps on strike? Trying get in touch with you for help transferring retirement money to my E*TRADE account has been ridiculously frustrating.
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avi21
(@lbelvin27) reported
@etrade i'm sorry i have to do this because i have called plenty of times but all i can get is the background waiting music. i need a help with my account!!!
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MyNikkys
(@MyNikkys) reported
@etrade I've tried to call a dozen times over the past year, I always sit on hold for hours and never reach a human. I NEED TO EXERCISE WARRANTS OR I LOSE $600 AND FILE A COMPLAINT WKTH THE SEC.
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Ahlibobwa
(@Ahlibobwa26) reported
@etrade I have called my bank and they’ve assured me the issue is NOT on their end. Give me my money back now.
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Danny Rolland
(@danielrolls2) reported
@etrade fix $TWTR on etrade pro. #ETRADE #TWITTER
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Victor Hugo
(@Sirvichugo) reported
@RobinhoodApp is really only for your phone... I cant complain enough about this desktop version.. @WebullGlobal keeping me alive.. and I haven't used @etrade enough
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W.A. Foster, IV
(@AstroEconomist) reported
I need @etrade to really get the call back function for their customer service. Saying your wait time is 30 plus minutes with no option other than being on the phone is ridiculous.
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johncookjr
(@waitreally) reported
Help @etrade my Dad died in December of 2020 and you’re holding almost $1M hostage from my Mom who is now on a fixed income. Your “help” isn’t much help and takes DAYS to get back to me.
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InspecktorPennystock
(@InspecktorPenny) reported
@FIN85_ @etrade Ever since the merger they have become terrible. Looking for other alternatives myself
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Bento Stox
(@BentoStox) reported
@etrade can you please fix etrade pro? I am tired of having new problems with it everyday. I can't even get used to having the same problem, it has to be a new problem everyday
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thomae
(@traciethomae) reported
@InvestorsLive @etrade @dastrader This was happening to me last week so I kept rentering thinking I didn’t hit buy and next thing you know I had 3x size I wanted. WTF!
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Shelton Johnson
(@WallstPlaya) reported
@etrade , #etrade Pro is lagging pretty bad the past 30 - 45 days. Resulting in losses intraday trading. Waited 30 min for online rep. Gave me the basics, clear cache, and uninstall & install platform. Didn’t work , still lagging. Online rep recommend I call tech support.
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GroundTrader
(@GroundTrader) reported
$GNUS I had really terrible day with @etrade. I'm glad GNUS ran, I was able to grab that DIP and make up for some missed opportunity. I realize, we can only make money if these brokerage firms works properly. Time for BlockChain Brokerage firm @chamath