E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Washington, D.C., DC | 1 |
| Kagha, Bhutan | 1 |
| Phoenix, AZ | 1 |
| Palm Coast, FL | 1 |
| Sollentuna, Stockholm | 1 |
| Santo Domingo, Distrito Nacional | 1 |
| Las Vegas, NV | 1 |
| Camden, TN | 1 |
| Folsom, CA | 1 |
| Los Angeles, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Jaxx T
(@JaxxTx) reported
@jablamsky @etrade @TDAmeritrade Nope, I've barely noticed anything. Customer service was also great when I swapped to them back in Sept last year. They paid all the fees involved - even 1 extra fee that my old broker imposed that I wasn't aware, I got reimbursed for that as well weeks after my transf was complt
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Nunya
(@cutyourmullet) reported
@WolfOfWeedST @etrade Cant get through to customer service, live chat isn’t available, and branch locations aren’t answering. Wtf....?
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wavetrader
(@wavetrader6) reported
@ChartingOptions @etrade Their phones are also not working
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Ashley Woodfin
(@ashrosewood) reported
@etrade fix you site! Took over an hour to sell a stock at market value, and the delay just cost me thousands. No one answering customer service. Will be moving to another broker. Unacceptable.
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tim sommerfield
(@sommet4360) reported
@BMacrov @etrade Been down all day cannot enter orders
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Women Truths
(@Women_Truths) reported
@moneyman2422 @brittnychrissy_ @etrade I imagine the employees at E*TRADE right now are probably acting the way we always did at work when the system went stupid. “**** it. I’m having a coffee and a vape break. Maybe they’ll just let us go home early if this **** stays broken. Typical Monday!” :P
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Will Come4U
(@srchanddstry) reported
Wtf @etrade ??! 60+ minute hold times to speak to customer service and NO CALLBACK SERVICE? How about you use some trade fees to invest in customer service? Pathetic.
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Joe Dandan
(@JoeDandan) reported
E*TRADE is down #Etrade @etrade
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Nick
(@Nickoo_2554) reported
@etrade Your app is down, people can’t login or trade
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Eric Thompson
(@EricTAuthor) reported
@batiboots @slowtownkait Yup. Seeing multiple brokers are “down” (i can confirm @etrade has been down and also not settling my buy orders). HODL $amc $gme 💎 🙌
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Wtf !!!!!!
(@savvygaby) reported
@etrade Etrade app sucks mooosedick I don’t know what kind of scam is going on but **** You.
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AJ
(@AJTheRockstarr) reported
@etrade WHY IS NO ONE ANSWERING YOUR CUSTOMER SERVICE LINE I HAVE BEEN ON HOLD FOR NEARLY AN HOUR. WHY CAN I NOT SELL MY POSITION. I NEED ANSWERS I CALLED FROM A DIFFERENT LINE AND NOW IT WILL NOT WORK CLASS ACTION LAW SUIT WILL BE IN THE WORKS CONGRATS YOU GUYS ****** UP LIKE THE REST
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Hector
(@ha_vilz) reported
@etrade Crazy you won't let me exit my position at a profit, now i'm losing on the trade and still can't exit. Tried to call but your phones are down. Over the tech issues, I will definitely will be closing both of my accounts when I am able to exit my position. Horrible broker
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💲 Money Lobster 🦞 #Maine
(@MoneyLobster) reported
@etrade Fix your damn order flow WTF. Non-existent execution today
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Forrest Capital
(@tvinge) reported
@WolfOfWeedST @etrade I am at 55 min not chat available 20 min later confirmations terrible