E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Houston, TX | 3 |
| San Francisco, CA | 2 |
| San Gabriel, CA | 1 |
| West Jordan, UT | 1 |
| Mohnton, PA | 1 |
| Laredo, TX | 1 |
| Needham, MA | 1 |
| Kralendijk, Bonaire | 1 |
| Charlotte, NC | 1 |
| Elmont, NY | 1 |
| Wellsford, Auckland | 1 |
| Idar-Oberstein, Rheinland-Pfalz | 1 |
| Las Vegas, NV | 1 |
| Peoria, IL | 1 |
| Troutdale, OR | 1 |
| Indianapolis, IN | 1 |
| Salt Lake City, UT | 1 |
| Dallas, TX | 1 |
| Redwood City, CA | 1 |
| Dublin, Leinster | 1 |
| Alden, NY | 1 |
| Farm Hill, FL | 1 |
| Duluth, GA | 1 |
| Thousand Oaks, CA | 1 |
| Orlando, FL | 1 |
| Lakewood, CO | 1 |
| San Diego, CA | 1 |
| Temecula, CA | 1 |
| Plattsburgh, NY | 1 |
| North Wales, PA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Olataytay
(@Olataytay) reported
@Jcazz17 @etrade Td just as bad anymore. Seems they all suck
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Brian Wacha
(@brianwacha) reported
@StarstreamEnt @etrade @etrade There is an urgent problem here that needs addressing. Please take a look ETrade $SSET
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SantiagoFuentes
(@santiagouentes) reported
they got me good **** @Fidelity @etrade and whoever supports them
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TwoThree
(@TwoThreeTrades) reported
@Jcazz17 @etrade Yeah I noticed that too, wtf. I thought my connection was bad haha.
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#️⃣RichestOpp!!
(@SchoochyMoney_) reported
@etrade I need help creating account customer service says experiencing issues & hang up on me
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Adam
(@TheToonofToons) reported
@etrade Please roll back this update for the mobile app. It’s slow and it sucks.
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Yog-Sothoth
(@VirtAberration) reported
@Jcazz17 @etrade maybe it will catch up to fidelity's god awful mobile app lol.
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SmokinJoe
(@BeastofBayonne) reported
@etrade Is there any way to get customer service besides the telephone? The wait times are ALWAYS over 30 minutes, even when I've tried in the middle of the night! I need assistance!!! #etrade
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Xing
(@Xing22377061) reported
@daytradingmom22 Was your issue with TD resolved? It's weird that @etrade showed the correct info yesterday, but today the price paid shows $0 instead of $9.90ish. I will wait a day or two to see if the website updates.
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BOURNETOBERICH
(@BOURNETOBERICH) reported
@Jcazz17 @etrade Agree, because they trying to copy other people, just keep it simple, if it not broken don’t fix it .
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My Name Is Not Jonas 🥃
(@theRealNotJonas) reported
Hey @etrade - why does it sound like all of your CX agents just rolled out of bed and would rather be doing anything else? I mean, it’s probably true but damn. #etrade
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Vic⁷ | Namseoks wife (REAL)
(@hobious613) reported
@etrade been trying to call you twice now. Can someone help me?
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Apurv
(@apurv888) reported
@etrade So many hidden fees n charges!!I ws charged total $75 insufficient funds fee for a few transfers which failed due to issues in ur system as I had funds avlbl in my accnt.Hrs f hold tym to reach an agent only to b told dat nothin cn b dn to revert the fee!! @bbb_us @SECGov
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David Schlesinger
(@DSchlesNYC) reported
@etrade is your message center not working? I can’t send a message regarding my account.
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Schito
(@Schito_74) reported
@Jcazz17 @etrade It's amazing isn't it. TOS still has the level2 issue on stocks that move incredibly fast at the open. One would think they would have peeps that know what they do for this stuff.
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