E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Houston, TX 3
San Francisco, CA 2
Kralendijk, Bonaire 1
Charlotte, NC 1
Elmont, NY 1
Wellsford, Auckland 1
Idar-Oberstein, Rheinland-Pfalz 1
Las Vegas, NV 1
Peoria, IL 1
Troutdale, OR 1
Indianapolis, IN 1
Salt Lake City, UT 1
Dallas, TX 1
Redwood City, CA 1
Dublin, Leinster 1
Alden, NY 1
Farm Hill, FL 1
Duluth, GA 1
Thousand Oaks, CA 1
Orlando, FL 1
Lakewood, CO 1
San Diego, CA 1
Temecula, CA 1
Plattsburgh, NY 1
North Wales, PA 1
Pompano Beach, FL 1
Colchester, England 1
Columbus, OH 1
Atlanta, GA 1
Los Angeles, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • Kevottin Lower Your Expectations Ottin (@Kevottin) reported

    @etrade trying to cancel an order but it won’t let me. I hope ******** it doesn’t fill

  • jpc41121 P Shah (@jpc41121) reported

    @etrade What's going on w/etrade? I can't close my position due to a "open order" which I never made. Please help me!!

  • Dash32281393 Dash (@Dash32281393) reported

    @nthabisengm23 @etrade I've been on hold for over an hour as well!!!. Etrade is dribbling and dodging me because they know I lost money. I can't to sell and they don't want to answer the phone. @etrade help! #etrade

  • Taxman302 Kenny (@Taxman302) reported

    @etrade WTF trying to sell and nothing is working!!!!!! losing out on $$$

  • bgdisc JB (@bgdisc) reported

    Props to @etrade tech support. I had a technical software question on E*trade pro performance data refresh rate settings and they said they would call me back once they had an answer. Took a few weeks but they did call back! If you’ve wondered whether to use Default … 1/2

  • EvelK01 EvelK01 🦁 (@EvelK01) reported

    @etrade customer service is horrible! a 2 hour wait to speak someone. Ridculous! Now they wonder why I want to pull my assets and go elsewhere! UNACCEPTABLE!

  • SmallCapSurfer7 Wild Jason (@SmallCapSurfer7) reported

    @GushuePatrick @etrade Stuck orders send out "Not Enough Shares or Contracts" error. We got screwed, kind of feels nice losing money?

  • WatchOtrade Watchotrade (@WatchOtrade) reported

    @zerohedge Damn you @etrade a mess today

  • SmallCapSurfer7 Wild Jason (@SmallCapSurfer7) reported

    @yestremski @etrade @jasoneil74 Is your order still stuck? There is no partial outage, everyone in our trading group with Etrade is freaking.

  • LuxVeritas2016 Lux Veritas (@LuxVeritas2016) reported

    @etrade @jasoneil74 Even the phone system for customer service isn’t working. You’re the absolute worst trading platform.

  • stockspotify Stockspotify (@stockspotify) reported

    @etrade why cant orders go thru and why isnt anyone answering the platinum members????????????// Jesus Christ I have never seen a co go down like you have in last 24 months ever...

  • SmallCapSurfer7 Wild Jason (@SmallCapSurfer7) reported

    @LindaTangUSA @etrade Lisa, even during the crash of 1999-2000, 2008 never experienced this kind of outage madness. It was never this bad. I get Covid, they are making a fortune off PFOF and could have back up. On the phone for almost 40 minutes, something is wrong.

  • GushuePatrick Patrick Gushue (@GushuePatrick) reported

    @TheSnakeJake519 @etrade Yeah I had a winning position, went to sell was saying I didn’t have enough shares , kept adjusting because the price was going down…and then my cancellation orders weren’t getting filled…frustrating…went from a win to a loss, we should get a compensation.

  • SmallCapSurfer7 Wild Jason (@SmallCapSurfer7) reported

    @etrade I spoke to a nice broker, his hands are basically tied. They are being told "We are hearing a few people are having problems wit stuck orders". Honestly, everyone in our trading group has stuck orders. Online Reps can't bust trades or get you "Order Out"anymore.

  • njkmohan Krishna Mohan Nerella (@njkmohan) reported

    @etrade - Now this is plain ole pathetic 🥺. Quotes and Positions are working but Order entry seems stuck now. Come on now, get your act together #Etrade #outage

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