E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Houston, TX 3
Dallas, TX 2
San Francisco, CA 2
Butler, PA 1
East Sandwich, MA 1
Chicago, IL 1
Liberty, NY 1
Franklin, MA 1
Redmond, WA 1
San Gabriel, CA 1
West Jordan, UT 1
Mohnton, PA 1
Laredo, TX 1
Needham, MA 1
Kralendijk, Bonaire 1
Charlotte, NC 1
Elmont, NY 1
Wellsford, Auckland 1
Idar-Oberstein, Rheinland-Pfalz 1
Las Vegas, NV 1
Peoria, IL 1
Troutdale, OR 1
Indianapolis, IN 1
Salt Lake City, UT 1
Redwood City, CA 1
Dublin, Leinster 1
Alden, NY 1
Farm Hill, FL 1
Duluth, GA 1
Thousand Oaks, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • mjcfloor @obemartell (@mjcfloor) reported

    @TevoShabazz @etrade Same issue here. Etrade cant get right

  • TradingAloha Trading With Aloha (@TradingAloha) reported

    @radioflyer007 @etrade I got with support. They said "soon" it would be fixed but that was 40 mins ago

  • radioflyer007 StevenYeh (@radioflyer007) reported

    @ETRADE options chain has been down all morning and no one will answer calls - not online chat agent, not customer service, and not the local rep either. Frustrating and unacceptable!

  • RichHamiltonJr Rich Hamilton Jr (@RichHamiltonJr) reported

    Hey, @etrade you need to fix your options chain.

  • jennyfields79 Fielding2001 (@jennyfields79) reported

    @keithkasarjian @etrade It was broken last night. Search couldn’t find a stock, even AMZN. Were they hacked?

  • agamemnus_dev Michael R. (@agamemnus_dev) reported

    Etrade call options are broken across the board. No ask no bid. Great technology. Thanks @etrade!

  • LaneBuchanan11 Lane Buchanan (@LaneBuchanan11) reported

    @etrade can you not fix your mobile app. Spy options Spx options they show no bid and haven’t all morning. Why is it so hard for you guys to keep your platform working ? Sad

  • gobtx1 William Meyers (@gobtx1) reported

    so irritated over @etrade and absolutely no help! going for a walk $TSLA $SPY

  • ContrarianWolf Contrarian Wolf (@ContrarianWolf) reported

    This is ridiculous from @etrade, 1hr15m into the trading day and the options chain is still down.

  • mattr777 Matt (@mattr777) reported

    @etrade You can't even give an update or anything regarding the issues today? No options chains. Just sit on hold for hours? Cmon do better.

  • Sell_The_Rip Sell The Rip (@Sell_The_Rip) reported

    @etrade WTF is going on

  • oom191068 Omar Olivares Matos (@oom191068) reported from The Hammocks, Florida

    @etrade Can you fix your options chain prices please? You stink today…

  • bigfunnybones Jason (@bigfunnybones) reported

    @Artea1_ @etrade My fault for panic selling a position, but the contract I was holding hit 5.50 and I sold at 4.10 bc I didn’t know what ******** was going on. Still profited, but damn.

  • OptionsMarvin Marvin The Options Trader (@OptionsMarvin) reported

    @etrade #ETRADE PLATFORM IS DOWN. CUSTOMERS COMPLAINS ON OPTIONS CHAIN, UNABLE TO ACT

  • HardRoQ3 HardRoQ3-T.U.T.K. (@HardRoQ3) reported

    @etrade WTF is wrong with your platform?!?! None of my positions are updating and The bid ask on all options is 0.00. If I want to close a position I can’t and even when I login on the computer the same issue is happening. What in the actual ****?!

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