E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Oklahoma City, OK | 2 |
| Reşiţa, Judeţul Caraş-Severin | 1 |
| Metuchen, NJ | 1 |
| Rochester, NY | 1 |
| Loganton, PA | 1 |
| North Port, FL | 1 |
| Maricopa, AZ | 1 |
| Plano, TX | 1 |
| Ruskin, FL | 1 |
| Dublin, CA | 1 |
| Torrance, CA | 1 |
| New York City, NY | 1 |
| Atlanta, GA | 1 |
| Concord, NC | 1 |
| Fremont, CA | 1 |
| Wallingford, CT | 1 |
| Juneau, AK | 1 |
| Clermont, FL | 1 |
| Panaji, GA | 1 |
| Cypress, TX | 1 |
| Fort Lauderdale, FL | 1 |
| Portland, OR | 1 |
| Inkster, MI | 1 |
| Geneva, IL | 1 |
| Chicago, IL | 1 |
| Rock Hill, SC | 1 |
| Sacramento, CA | 1 |
| Daytona Beach, FL | 1 |
| Washington, D.C., DC | 1 |
| Kagha, Bhutan | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Toby Batchelder
(@tobybatch77) reported
If anyone is thinking of using @etrade don’t. Absolutely the worst brokerage company in the business. They have my money and I can’t get it out. Hold times are hours long. Website is set up to make it almost impossible to close account or send me my check. No email option.
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Wake & Take
(@tdutch09) reported
nothing more annoying than broken charts, then there's also @etrade pro not working today
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RedFyve
(@RedFyv3) reported
@etrade Your platform is down at the close?
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4Winners
(@4WinnersUSA) reported
@etrade is locking accounts, restricting the ability for me to withdraw funds and after 100 min on hold no one answers. The chat is useless… their only answer is wait on hold. 15 years customer..you suck!
-
EverythingAnnoysMe
(@1getannoyed) reported
@etrade I have been trying to contact your company by costumer service for TWO MONTHS. At this point I don't want to give you my business.
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Stephen Seiden
(@StephenSeiden) reported
Whoever made the @etrade commercial where he hits a golf ball on the moon and it falls back down at his feet must've missed science class
-
ℂ🅰️Ⓜ️Є🅁⭕🅝
(@BlueFielder) reported
@etrade Looks like eTrade fixed the $MOS chart issue. Thanks @etrade
-
anikesh prasad
(@anikeshPrasad) reported
@etrade ever since you merged with Morgan Stanley the customer service has degraded. Non of the contacts numbers are reachable and you chat service executives are unable to answer simple questions and keep us in loop with copy pasting same statements again & again.
-
Osma Ahvenlampi
(@osma) reported
Of course on the week that markets crash, @MorganStanley @etrade decide to inform me by (much delayed) paper mail that they want to close my account due to my foreign status, but won't allow me to execute a funds transfer out. Thanks. Not.
-
Rookie Investments
(@PortfolioNW) reported
@etrade are you having server issues? I can’t login and don’t want to spend an hour on the phone if it’s not my own account issue. #help #investing #etrade
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24AheadDotCom Backup
(@24AheadDotCom) reported
@etrade See the Prop 16 vote. Even in California, most people hate SJWs. Instead of endangering your brand, fix Power to make things easier for those who day trade shares & options: everything (current positions/orders), stops, etc all right next to the chart.
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Andrew buckley
(@AndrewBuckley87) reported
@etrade @MorganStanley Can we PLEASE get some help on the E*Trade phones!? Who has two hours to wait during the business day! This is just ridiculous at this point and I see countless people everyday asking the same thing. I think I’m switching to @Fidelity.
-
Allen Rasoul
(@allen_rasoul) reported
@etrade moon commercial makes no sense. No to low gravity, golf ball would not fall back down to surface. Details…..
-
Rookie Investments
(@PortfolioNW) reported
@etrade I just sat on hold for 90 minutes to resolve an issue. Not even upset, I appreciate the security, but how about integrating a call-back feature? That would be HIGHLY beneficial for improved customer service!
-
Howard Seeman
(@HSeemanNC) reported
@SandraLovee8 @etrade Thank-you for responding. It seems to be working now as well as relatively soon after I tweeted my original tweet. If I was still having problems, I assure you I would of reached out to you earlier.