E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
San Jose, CA 3
Manhasset, NY 2
Sunnyvale, CA 2
Athens, AL 2
Folsom, CA 1
Star, ID 1
Houston, TX 1
La Porte, TX 1
Berkeley, CA 1
Doral, FL 1
Rocky River, OH 1
Manchester, England 1
Riom, Auvergne-Rhône-Alpes 1
Chattanooga, TN 1
Honolulu, HI 1
Manvel, TX 1
Farmington Hills, MI 1
South Holland, IL 1
Spring Lake, NJ 1
Hayward, CA 1
Palm Harbor, FL 1
Panama City, FL 1
Seattle, WA 1
Downey, CA 1
Ashburn, VA 1
Flemington, NJ 1
San Diego, CA 1
Covington, GA 1
Orlando, FL 1
Detroit, MI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • texasartmama2 Laura G, Sassy Sixty-something, old Hippie @ Heart (@texasartmama2) reported

    @etrade Words cannot express how truly awful your customer service is. I’m sure I can get an “Amen” from everyone except your most high-dollar customers.

  • mattzdesign Matt Zillhardt 🦾 (@mattzdesign) reported

    @etrade 90 minute hold. What a terrible customer experience.

  • OptionsSharp Sharp (@OptionsSharp) reported

    Anybody know how to upload 1099 form from E*trade to TurboTax? Really dont want to manually enter 1000+ trades... It's pretty clear @etrade and @turbotax aren't going to do anything to fix the issue since they have known about it for months

  • cesabeth_ CES (@cesabeth_) reported

    @HennyPennyGuy @etrade Didn’t even know I had any followers! Calm down Mr Bot!!

  • jenni_vahter Jenni Vahter (@jenni_vahter) reported

    @etrade I have tried to change my settings for paperless communication but you keep sending me letters almost on a weekly basis. Your chat function gets me nowhere. HELP!

  • s7bake Shaun (@s7bake) reported

    WTF is wrong with @etrade this morning ?

  • discount_eddy Sama (@discount_eddy) reported

    @IPODave @etrade I faced the same issue. I was also not able to reach out to online chat help.

  • ideaddontcare the ceo of idc (@ideaddontcare) reported

    @etrade the app update on iOS is laggy. You guys working on a fix?

  • jenni_vahter Jenni Vahter (@jenni_vahter) reported

    @etrade I have done this and also your customer service has confirmed that I’m signed up emails only. Still getting letters…

  • mattzdesign Matt Zillhardt 🦾 (@mattzdesign) reported

    @etrade Why can't I buy a stock? Your app keeps giving me the error that limit trades are only accepted for stocks trading below $1, but I'm doing a market buy

  • eliza_57 sneaky cat (@eliza_57) reported

    @etrade horrible terrible customer service. I have to promise them my first born just to get a password reset to access my account. My account probably has less than $10. Maybe that's why the poor service.

  • chrisTgrace chrisTgrace (@chrisTgrace) reported

    @etrade Any plans to fix your abysmal 2FA implementation? Add support for authenticators not supplied by @symantec?

  • remix_2O remix20 (@remix_2O) reported

    @etrade Anyone working in Etrade customer service? Trying to reach Retirement Services by phone and nothing but elevator music for 25 minutes. No answer.

  • CryptoSailor10 CryptoSailor (@CryptoSailor10) reported

    @etrade "#MetaGods just announced Partnership with the largest #Play2earn #Metaverse boasting over 160 high quality Games @playArcadeLand

  • MaskedNinja76 ㊗ Masked Ninja ㊙ (@MaskedNinja76) reported

    @s7bake @stonkyridah @etrade The f word came out. You know **** is serious now. lol I don’t have E*Trade. Can’t really help you.

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