E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Houston, TX | 2 |
| Atlanta, GA | 2 |
| Alden, NY | 1 |
| Farm Hill, FL | 1 |
| Duluth, GA | 1 |
| Thousand Oaks, CA | 1 |
| Orlando, FL | 1 |
| Lakewood, CO | 1 |
| San Francisco, CA | 1 |
| San Diego, CA | 1 |
| Temecula, CA | 1 |
| Plattsburgh, NY | 1 |
| North Wales, PA | 1 |
| Pompano Beach, FL | 1 |
| Colchester, England | 1 |
| Columbus, OH | 1 |
| Los Angeles, CA | 1 |
| Reşiţa, Judeţul Caraş-Severin | 1 |
| Metuchen, NJ | 1 |
| Rochester, NY | 1 |
| Loganton, PA | 1 |
| North Port, FL | 1 |
| Maricopa, AZ | 1 |
| Plano, TX | 1 |
| Ruskin, FL | 1 |
| Dublin, CA | 1 |
| Torrance, CA | 1 |
| New York City, NY | 1 |
| Concord, NC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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KWB
(@kevin69949881) reported
@etrade Hey thank you guys for not being efficient enough to get that dividend payout amount change from $0.00833. $ 0.0833. You guys are so bad. Not to mention very inefficient in your bookkeeping and accounting methods. Yes I’m a customer. For a while longer
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Restie Saint Claire
(@WorleyTime) reported
@etrade spent how many weeks and months making the app upgrade look terrible?
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Kate ⚓️
(@katiepierce___) reported
@etrade customer service is AWFUL. I’ve been calling, chatting, messaging to no avail. Now I can’t even send a message cuz of some error!
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***** Meatsauce
(@WillyMeatsauce1) reported
@bankomcfly2 @etrade Found the first disparity. A few March options that I'm holding were down 7.5% yesterday and are showing -24% today. That accounts for over half of the missing balance. We should be in the clear
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***** Meatsauce
(@WillyMeatsauce1) reported
@raymalouf @etrade This is now the 4th time I've had this issue with etrade on a weekend. The other times it was due to holding positions through a merger and the new ticker took a weekend to update the cost basis. Couldn't tell you what the issue is now
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Nachooo Trader
(@Nat10837922) reported
@ETRADE fix your damn system orders not going thru and slow as death ...
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Kyle
(@Kyleculus) reported
@etrade Is your fax number currently down? Been trying to send something but it keeps failing
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Sheltiemom
(@bghill2) reported
@etrade This is the worst idea of which I've ever heard. No manufacturer should do this.
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Armada Mondo
(@armada_mondo) reported
@rickyaz4 @etrade etrade’s back office support is the worst and they can’t afford to hire enough employees
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👾
(@bankomcfly2) reported
@WillyMeatsauce1 @etrade Usually when I see these issues it shows your balance at $0. The fact you are randomly down $2500 makes me think something else js likely the cause
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Godefroy Schrago
(@GodefroySchrago) reported
@HumpTrades Just realised that it got acquired by @etrade a while ago. Not sure, whether they still provide that service
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Andrea Brassard
(@andrea_brassard) reported
@etrade Beneficiary Services said there was penny in my account so it could not be closed! Worse customer service ever
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kenzieeeee
(@mckenna25824681) reported
@etrade please fix your ****
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🐸PepeLivesMatter🐸
(@pepe8588) reported
@etrade customer service is a disgrace I have been waiting for a representative for 4 hours . I’m closing this account ASAP …
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Jeff Van Vlerah
(@JeffVanVlerah) reported
Hey there @etrade Impossible to talk to a live person when issues arise - I don’t have 4-5hrs of time to wait on hold. Newly created account “has restrictions”. Need Help!
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