E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 7
San Diego, CA 5
Houston, TX 5
Miami, FL 4
New York City, NY 4
Seattle, WA 4
Dallas, TX 3
Columbus, OH 3
Pompano Beach, FL 3
San Francisco, CA 3
Chicago, IL 3
Colorado Springs, CO 3
Berryville, AR 2
Denver, CO 2
Grayslake, IL 2
Ashburn, VA 2
Oklahoma City, OK 2
Las Vegas, NV 2
Rochester, NY 2
Minneapolis, MN 2
Cleveland, OH 2
Atlanta, GA 2
Temecula, CA 2
Detroit, MI 2
Tucson, AZ 2
Salt Lake City, UT 2
San Antonio, TX 2
Katy, TX 2
Franklin, MA 2
Orlando, FL 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • HSeemanNC Howard Seeman (@HSeemanNC) reported

    @SandraLovee8 @etrade Thank-you for responding. It seems to be working now as well as relatively soon after I tweeted my original tweet. If I was still having problems, I assure you I would of reached out to you earlier.

  • PortfolioNW Rookie Investments (@PortfolioNW) reported

    @etrade are you having server issues? I can’t login and don’t want to spend an hour on the phone if it’s not my own account issue. #help #investing #etrade

  • BrandiGlanville Brandi Glanville (@BrandiGlanville) reported

    I am so annoyed @etrade you have had a flag on my account for 3 weeks!! I have called twice and they said they would remove it. This is nuts! Please fix it

  • InsideYourCats1 Inside Your Cat's Mind (@InsideYourCats1) reported

    @etrade Who ******** cares. It's not always about money and stock prices. We all do better when we all do better. This is a stupid tweet and it's too bad you spent money to boost it. Do better.

  • BlueFielder ℂ🅰️Ⓜ️Є🅁⭕🅝 (@BlueFielder) reported

    @etrade Looks like eTrade fixed the $MOS chart issue. Thanks @etrade

  • JoshDarnit Josh Darnit (@JoshDarnit) reported from Oceanside, California

    @etrade Hey, my account says I have cash funds available for withdrawal, but there’s no way to select the account in transfer. Do I really need to sit on hold for 2hrs to get help on this?

  • NewfieDogDad Larry Cadieux (@NewfieDogDad) reported

    @etrade Your customer service response time is ridiculous. Spent over 2.5 hours trying to get through to reactivate my account. Two nights same deadlock. No avail. I believe now this is by design.

  • alshamsapparel Al Shams (@alshamsapparel) reported

    @etrade on hold with customer support and am told the wait time is in excess of 2 hours. How is this possible in 2022?

  • 24AheadDotCom 24AheadDotCom Backup (@24AheadDotCom) reported

    @etrade See the Prop 16 vote. Even in California, most people hate SJWs. Instead of endangering your brand, fix Power to make things easier for those who day trade shares & options: everything (current positions/orders), stops, etc all right next to the chart.

  • GarrBrian Brian Garr (@GarrBrian) reported

    @etrade One of my stocks changed its name and symbol but the old symbol is still showing on my account. How do I fix?

  • AndrewBuckley87 Andrew buckley (@AndrewBuckley87) reported

    @etrade @MorganStanley Can we PLEASE get some help on the E*Trade phones!? Who has two hours to wait during the business day! This is just ridiculous at this point and I see countless people everyday asking the same thing. I think I’m switching to @Fidelity.

  • StockRanger_ StockRanger (@StockRanger_) reported

    @etrade once again not working. When will will the lawsuits start for this company?

  • tobybatch77 Toby Batchelder (@tobybatch77) reported

    If anyone is thinking of using @etrade don’t. Absolutely the worst brokerage company in the business. They have my money and I can’t get it out. Hold times are hours long. Website is set up to make it almost impossible to close account or send me my check. No email option.

  • du0t0ne du0t0ne.eth (@du0t0ne) reported

    @etrade are you hiring for phone support? Literally been on hold for more than an hour to just get a new debit card.

  • SFWTrades i $spy (@SFWTrades) reported

    How ******** did @etrade manage 20 points slippage on my $SPY call? It had a maximum $0.03 spread at any moment. Pulling funds at market close

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