E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Noida, UP | 1 |
| Westminster, MD | 1 |
| Aiken, SC | 2 |
| Los Altos, CA | 2 |
| Katy, TX | 3 |
| Camden, ME | 1 |
| Chicago, IL | 4 |
| South Dennis, MA | 1 |
| Pacifica, CA | 1 |
| Berryville, AR | 2 |
| Bozeman, MT | 1 |
| Warren, MI | 1 |
| La Mirada, CA | 1 |
| South Burlington, VT | 1 |
| Bernville, PA | 1 |
| Denver, CO | 2 |
| Chelsea, MA | 1 |
| Miami, FL | 4 |
| Dallas, TX | 3 |
| Arab, AL | 1 |
| Los Angeles, CA | 6 |
| Lynnwood, WA | 1 |
| Loveland, CO | 1 |
| Waynesville, NC | 1 |
| Grayslake, IL | 2 |
| Hedgesville, WV | 1 |
| Cameron Park, CA | 1 |
| Santa Clara, CA | 1 |
| Grapevine, TX | 1 |
| Alton, NH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Mike (@Mike_Riter) reported@MotoGFX @etrade You can’t buy or sell any stocks on E*TRADE right now. Whole execution system is down
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GearFund (@Gear_Fund) reported@Ultra_Calls Yep @etrade is terrible! @WebullGlobal is executing all trades seamlessly
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Byron (@Byron83573773) reported@magicmiketrader @Jcazz17 @etrade Put a market order in to sell. Crickets on the fill. WTF E*TRADE!!!!!!!! Finally just cancelled the order. Guess I will have to move my portfolio to anywhere but E*TRADE. The Hedges have the upper hand if individuals can’t buy or sell.
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Shannon Exum (@slexum) reported@etrade Why are buys not executing, WTF is the issue here?
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Jay (@4topstocks) reportedDelayed fills and platform issues @etrade. Customer service number doesn’t work either. What’s up with this @etrade??? Give your active traders a dedicated support line. How can we reach someone now??
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Kevin Barman (@KevinBarman1) reported@etrade if you're having technical issues you should alert your users so we can not be stuck in your non working software, or at east start researching new trading software from other companies, thanks.
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WulfTrading (@WulfTrading) reported@etrade Fix your app so I can sell my ****. On the same BS for so long.
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HoustonP (@_tradingpennies) reported@MysteryMan_777 I had canceled an order on a position over 30 minutes ago and it just filled qs it said it was processing the cancelation for the last half hour. And im instantly down 25% @etrade wtf
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androidmj (@androidmj) reported@CarabettaM @etrade Yes. Wtf
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Drone Seer (@droneseer) reportedwtf is going on with @etrade ? Delayed quote by 15 MINUTES!!! Not able to change/cancel orders. Figure it out!
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Saul (@adam49922419) reported@DSmith39 @etrade I would say probably not, because it has been this bad -(At least reaching tech. support) for a long time. I sure hope that they address this issue.
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Anastasia (@_____Tasia_____) reported@evan_stroud @shmolex @etrade Seems to be fine NOW. Issues cleared up about 20 minutes ago or so.
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Jairo LAM (@JairoLAM) reported@etrade Why are you down?
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RAM (@RafaelManzara) reported@etrade can’t even close my position because your platform is basically frozen. Support wait time well over 90 minutes. So far cost me tens of thousands of dollars. I’m done with you.
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Women Truths (@Women_Truths) reported@moneyman2422 @brittnychrissy_ @etrade E*TRADE isn’t letting me cancel orders, but it is letting me edit and that is working rather quickly. So I just edit the price down to a level I know won’t trigger if I want to cancel. THEN I let it sit in the cancel Q of death -_- . Hope that info helps save someone money.