E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Houston, TX | 3 |
| Dallas, TX | 2 |
| San Francisco, CA | 2 |
| Butler, PA | 1 |
| East Sandwich, MA | 1 |
| Chicago, IL | 1 |
| Liberty, NY | 1 |
| Franklin, MA | 1 |
| Redmond, WA | 1 |
| San Gabriel, CA | 1 |
| West Jordan, UT | 1 |
| Mohnton, PA | 1 |
| Laredo, TX | 1 |
| Needham, MA | 1 |
| Kralendijk, Bonaire | 1 |
| Charlotte, NC | 1 |
| Elmont, NY | 1 |
| Wellsford, Auckland | 1 |
| Idar-Oberstein, Rheinland-Pfalz | 1 |
| Las Vegas, NV | 1 |
| Peoria, IL | 1 |
| Troutdale, OR | 1 |
| Indianapolis, IN | 1 |
| Salt Lake City, UT | 1 |
| Redwood City, CA | 1 |
| Dublin, Leinster | 1 |
| Alden, NY | 1 |
| Farm Hill, FL | 1 |
| Duluth, GA | 1 |
| Thousand Oaks, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Stone Cold Steve Irwin
(@brosesmaloan) reported
@etrade why is your “first class service” so bad?
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Harry
(@Harry74769) reported
@etrade any way to get customer support other than a phone call?
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El Gallo
(@JulioGlo92) reported
Seems their help chat is also not functioning currently on the Android app. Hopefully this reaches someone in case others are experiencing this as well. @etrade
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Miz Tweet 🐣
(@Mrtweety101) reported
@etrade This has to be the worse trading platform ever . So many scammy in there . Their charts are so horrible and customer services sucks ! On the phone with them forever and my issues wasn’t resolved . Investigate them
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Baptiste
(@Anktarius) reported
@etrade Hi, Some employees have issues with ESPP program, i am surprised to see that no one on your side is able to send mail or share contact. This is a BtoB for Big company. How can we move forward on this ? Thanks.
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SPYzilla
(@spy_zilla) reported
@etrade are you ever gonna fix your piece of **** app for iPhone that decides not to place orders whenever it feels like it? Missed $SPY $402.60 today. Thanks a lot.
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Flint Beckstone
(@flintb22) reported
$GTRL what a spread on @etrade .023 to .74 Ha WTF
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Maximus Jones ☘️ ✌️
(@redeemingOursin) reported
@etrade you guys need to invest in customer service! #horrible
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RunAwayPhlegm
(@ChargesRico) reported
@redpocketaces @etrade You get what you pay for. A full service team would answer on the first ring. Don’t be cheap
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jtb3
(@jtb36) reported
@etrade can you confirm this issue please? we have no visibility on many OTC stocks trading today @OTCMarkets this is SERIOUS!
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D Mac
(@DMac36731121) reported
@etrade @leterrripp @etrade you can’t even get in touch with your customer service to discuss your account. Your service is horrible.
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SwingKing 👑
(@King22Swing) reported
$CEOS $OWUV $ILUS $GBTC $ETHE $ETCG $BITO $BITW INTK $AMNL $AMIH Anybody else having issues with Real Time Quotes, Level 2 info, Accurate Volume numbers ? @Fidelity @etrade are both failing us today, especially with OTC stock info. They got us trading in the dark over here SMH
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BonKan
(@BonKanders) reported
@etrade. I have been on hold for 30 plus minutes with the bond department. Can you please help.
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Stefan Dobrev
(@mrdobrev) reported
@etrade @Harry74769 I haven't been able to get through to your so-called 'support' team for a while. No live chat. No proceeds from my trades. No explanation. No willingness to help. I am so disappointed, the only option I have is to publicly talk about it, hoping a mid-level manager sees this....
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Glen Wilson
(@GlenWilson2014) reported
@etrade It's not possible to mine enough minerals to produce enough batteries to make this happen. Also, the grid will crash.