E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Houston, TX 2
Alden, NY 1
Farm Hill, FL 1
Duluth, GA 1
Thousand Oaks, CA 1
Orlando, FL 1
Lakewood, CO 1
San Francisco, CA 1
San Diego, CA 1
Temecula, CA 1
Plattsburgh, NY 1
North Wales, PA 1
Pompano Beach, FL 1
Colchester, England 1
Columbus, OH 1
Atlanta, GA 1
Los Angeles, CA 1
Reşiţa, Judeţul Caraş-Severin 1
Metuchen, NJ 1
Rochester, NY 1
Loganton, PA 1
North Port, FL 1
Maricopa, AZ 1
Plano, TX 1
Ruskin, FL 1
Dublin, CA 1
Torrance, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • GolfAndStocks J.C. (@GolfAndStocks) reported

    @etrade I have 7 figures with you guys and been with you for 20 years, time to diversify away since your platform apparently can't handle today's world and your customer service is completely MIA. I'm just a small fish but what happened today was unacceptable.

  • PhillySpecialSB AbeLincolns (@PhillySpecialSB) reported from Cardiff, New Jersey

    I know a trading platform these corrupt brokers like @etrade can't manipulate to help shorts cover tomorrow.. While they are screwing over their customers freezing up their own platform I'll be watching my #LQDFX #Forex account grow. @lqdfxbroker 📈📈🤑

  • bills73 Bill S (@bills73) reported

    I just shot email in @etrade customer service. Not gonna stay on phone for hours let’s see if they reply kinda sucks I am now worried about placing a large order and getting stuck in trade.

  • devshah Dev Shah (@devshah) reported

    @SeanCromie @alexcutler247 Had this same problem with @etrade today, thought I was going crazy

  • Jedi_Joe Joe A (@Jedi_Joe) reported

    @etrade If you cannot support a fair and free market, I’m moving all my accounts and money to a brokerage that can. Fix the stability problems, stop deleting my limit orders, and don’t limit my ability to buy what I when I want and am legally allowed to.

  • Dougie_dee Thanos (@Dougie_dee) reported

    Please @etrade .. Don’t go down again tomorrow 😭

  • FriskMcdougall Hawkowl9469 (@FriskMcdougall) reported

    @CordovaTrades @etrade They MUST slow down the order flow or they'll go bust. Not kidding. They can't cover all the "bets" at once and they have to slow the flow down.. The brokerages are being overwhelmed. The system isn't designed to handle the millions of retail. It was designed for a select few.

  • IQ45sociopath DemocracyPrevails (@IQ45sociopath) reported

    @Sethott4 @etrade I have been calling E*TRADE for days. I was just on hold for 3 hours. It’s the quite literally the worst customer service that I’ve ever seen in my life. I have several accounts that I now want to close and take my business elsewhere, which wasn’t the reason for the call.

  • uMadBro9000 Garbage Out (@uMadBro9000) reported

    @altaSierra530 @etrade so lame. cost me 2 grand today. my orders were locked up for like 20 minutes. customer service could care less. pretty sure they would not like it if I picked their pocket and said "oh, oops, sucks for you"

  • IQ45sociopath DemocracyPrevails (@IQ45sociopath) reported

    @etrade I have been calling E*TRADE for days. I was just on hold for 3 hours. It’s the quite literally the worst customer service that I’ve ever seen in my life. I have several accounts that I now want to close and take my business elsewhere, which wasn’t the reason for the call.

  • mikedylancroft Michael Croft (@mikedylancroft) reported

    @0001_Trader @TDAmeritrade @etrade Etrade has same problems!

  • pineStJournal TheDumbMoney (@pineStJournal) reported

    @CordovaTrades @etrade ThinkOrSwim too. Really slow to load and exec.

  • Sethott4 Seth ott (@Sethott4) reported

    @RESONOMICS @etrade I couldn’t get any customer service people on the phone - I lost some real money - I hope they call me back to discuss . . .

  • SocialACD SocialACD (@SocialACD) reported

    @zerohedge Goes right along with my Margin notice from @Etrade raising margin maintenance on $SLV from 25% to 50%. They are going to try and kill this thing off before it gets legs. They learned their lesson on $GME.

  • NoVaDuf SummontheCourage (@NoVaDuf) reported

    @InfinityTradesX @etrade 🤔🤔 same with TDa since Friday, feels like they throttled down the platform on purpose

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