E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Seattle, WA | 1 |
| Township of Evan, KS | 2 |
| Vancouver, BC | 1 |
| San Jose, CA | 1 |
| Winter Park, FL | 1 |
| Lilburn, GA | 1 |
| Brooklyn, NY | 1 |
| Camarillo, CA | 1 |
| Dade City, FL | 1 |
| Menoken, ND | 1 |
| Charlotte, NC | 1 |
| Fairport, NY | 1 |
| Chesapeake, VA | 1 |
| Canovanas, Canovanas | 1 |
| Baltimore, MD | 1 |
| Los Gatos, CA | 1 |
| Newark, NJ | 1 |
| Atlanta, GA | 1 |
| Raleigh, NC | 1 |
| Modesto, CA | 1 |
| Fort Collins, CO | 1 |
| Euless, TX | 1 |
| Chicago, IL | 1 |
| City of Saint Louis, MO | 1 |
| Westland, MI | 1 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
-
AJBAL (@ASJUBAAL) reported@etrade and @jpmorgan are THE WORST
-
TwoThree (@TwoThreeXYZ) reported@etrade Fix the broken charts on your app
-
ZTrades (@TheSwingTrad3r) reported@etrade Best trading day of my life and your bogus website can’t log me in. WTF!! “website too busy” Come on!!!
-
reduce-reuse-recycle (@NotAppropriate2) reported@etrade Signed up for new account. Attempted to add security questions/answers. Asked for phone number to complete process. Despite providing valid phone number no code is sent, just get "Unable to use your phone to verify your identify." Agent acknowledge this is known issue
-
IPODave (@IPODave) reported@AccessIPOs @etrade @MorganStanley Yes have to give them credit - they fix their IPO process and are doing a much better job w allocations. I've been complaining since 2016 about how they restrict setting up trades pre open but after a rocky last few years they solved that problem too.
-
CCIObserver (@CciObserver) reported@etrade And the "new and improved" Etrade "Pro" strikes again. Recent tickers/drop down feature in every single window and field (inc. options chain) has disappeared. Great product guys.
-
Hammy (@HamweeHammy) reported@etrade sir please fix website
-
Russell Wallace Warren (@RussellWWarren) reported@etrade Whyyhe **** are you spying on me??????
-
Country Boy Contrarian Energy Construct 𓃵 🏹 𓂀 (@BakkenShale) reported--- No LIE @etrade has to be the WORST trading platform in the world. Nothing works. Zero customer service. The last guy I spoke to there lied his pants off about their cheap platform.
-
J Hoss ATX | Ye Shrug 🤷🏾♂️ (@PappaHoss) reported@SPYderMomTrades @etrade If tsla can just stay down for 45 min, mine can be too 🥹🙏🏾 Dear God , good fortune, please 🙏🏾 (im in 397.5p for today exp)
-
GF Vault (@GfVault) reported@etrade @MichaelPizzi — given your history leading both E*TRADE and Morgan Stanley Private Bank, I hope you will take a look at what is happening here. Nearly $10,000 is restricted, legitimate transactions were reversed, and customer service cannot provide a single accountable person.
-
Charlie Harper (@CharlieBHarper) reported@etrade That call, where I was again told there was a "known technical problem" was resolved, despite it taking the online agent 45 minutes of mostly delayed, circular conversation before he attempted to understand the problem, much less direct me to a solution. But he continued to tell me he couldn't get into any specifics unless I capitulated on my identifying data.
-
JKSC (@jk1775) reported@etrade @MorganStanley Long time account holder. I have to warn you that e*trade stands out in a very bad way from most other online brokerages in that you still charge fees on mandatory corporate actions on equity holdings. Your UI is top notch but these fees have driven me to open accounts at other brokerages. I hope E*trade reconsiders and eliminates these ridiculous fees to stay competitive.
-
Van Quan I 🌊RIVER | Bird🕊️ (@Vanquan_titans) reported@etrade when two become one is cute, but what exactly is merging here? accounts, tools, or costs? if this means one login for brokerage and retirement, a single tax pack, better cash sweep, and clearer order routing, my portfolio will actually feel it. if not, it’s just copy. what changes on day one, and is there a transfer bonus for consolidating assets?
-
GF Vault (@GfVault) reported@etrade @MandellCrawley — customer service has been completely unable to provide a solution. I’ve spoken with roughly 15 representatives, and nobody can tell me why my account was restricted or when it will be restored. The department handling it apparently cannot even speak to me.
Check Current Status