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E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Columbus, OH 3
Ontario, CA 1
Noida, UP 1
Westminster, MD 1
Aiken, SC 2
Los Altos, CA 2
Katy, TX 3
Camden, ME 1
Chicago, IL 4
South Dennis, MA 1
Pacifica, CA 1
Berryville, AR 2
Bozeman, MT 1
Warren, MI 1
La Mirada, CA 1
South Burlington, VT 1
Bernville, PA 1
Denver, CO 2
Chelsea, MA 1
Miami, FL 4
Dallas, TX 3
Arab, AL 1
Los Angeles, CA 6
Lynnwood, WA 1
Loveland, CO 1
Waynesville, NC 1
Grayslake, IL 2
Hedgesville, WV 1
Cameron Park, CA 1
Santa Clara, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • ChadRidings
    Chad Ridings (@ChadRidings) reported

    @etrade Ridiculous! This post is from 2 years ago and you still haven't invested money into your Customer Support?! I bet you gave your CEO a ton of money, but none invested back into your product. This crap needs to stop! Leadership squandering money and not investing in the product.

  • SteveEsker
    Steve (@SteveEsker) reported

    @JamesEadrich @etrade They finally answered the call 1 hr and 22 minutes on hold. Although they fixed one issue they unlinked my checking account. Worthless customer service @Etrade

  • ktosopl
    Battle Programmer Ktoso 🐟🏴‍☠️🇺🇦 (@ktosopl) reported

    @etrade support remains horrible as usual... last time they were able to help me out via chat, (same issue), and now just shielding off questions and keeping my money in limbo for weeks...

  • nowyre
    N Wyre (@nowyre) reported

    @ledax @etrade Same here — two weeks. No new account set up ( I’m an existing customer). No chat available for weeks. No way to communicate except via phone call, which has interminable delays

  • dewdrop_ww
    frog in bed 🐸🛌😴 (@dewdrop_ww) reported

    @etrade figured out the problem. Etrade's IP risk analysis is absolute dogshit.

  • bcknbus
    Jason Kawazoe (@bcknbus) reported

    I guess @etrade customer service has crashed with the market! Worst ever! 90min wait and worst service this is why offshoring work is a thing #Banking #trading

  • nowyre
    N Wyre (@nowyre) reported

    @harryhaller62 @etrade I have been a customer for decades; when I tried to open a savings acct they just IGNORED it. I asked via Twitter, they said to call. When I called, excessive wait time. They clearly don’t want our money. With customer service like this, might be for the best that it failed.

  • JSNaz
    snazzy nazzy (@JSNaz) reported

    Been on hold with @etrade for 20 minutes now for a simple question… “how will the #AMCDividend be distributed and when is the issue date/can I expect to see these in my account

  • glengarrygl
    JohnBelleville (@glengarrygl) reported

    @GailHedglin @etrade the worst service- be like me. Start moving accounts. Over $1million there and they don't care. They don't deserve your business

  • IdealisticGary
    Idealistic Gary Gensler (@IdealisticGary) reported

    @CEOAdam I just had a convo with @etrade and they are confused as ****. They told me "Etrade will receive the $APE shares directly from the transfer agent directly." SHADY AF!!!

  • cooleysean
    C (@cooleysean) reported

    What has @MorganStanley done to @etrade? The whole customer experience has degraded exponentially. Sad. Loved E*Trade

  • dewdrop_ww
    frog in bed 🐸🛌😴 (@dewdrop_ww) reported

    @etrade @CharlesSchwab Customer service extremely rude. I dont blame them because the company's policies are ****. @MorganStanley can't save this ship. Google etrade and customer service.

  • glengarrygl
    JohnBelleville (@glengarrygl) reported

    @etrade @lapsu good luck - you will be on hold for literally hours. I'v'e already started moving accounts away from them. I hope to have all my accounts moved by the end of the year. Nobody there can help. Beleive, i've tried

  • 4rdavan
    4rdavan 💫 (@4rdavan) reported

    Hey @etrade, after selling my vested REUs, Why would it take one whole week to see the cash in my bank account? 2-3 business days to settle 2-3 business days to transfer money from eTrade to WellsFargo! This is unbelievably slow.

  • BillHetler
    William Hetler (@BillHetler) reported

    @INIGO_M0NT0YA @etrade @CEOAdam I think liquidity is the issue. Do they want to stay in this fight with it drying up quickly? Holding a company has never been an issue with me. And I hold trust on many fronts, AMC is a Cinderella story, & this community gets it.

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