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E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Township of Evan, KS 1
Paris, Île-de-France 1
Fremont, CA 1
Springport, MI 1
Long Beach, CA 1
Los Angeles, CA 1
Noida, UP 2
Concord, NC 1
Fort Worth, TX 1
Rochester, NY 1
Clinton Township, MI 1
Franklin, MA 2
Washington, ME 1
Columbus, OH 1
Ontario, CA 1
Westminster, MD 1
Aiken, SC 1
Los Altos, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • mkarias1
    TraderMK (@mkarias1) reported

    Charts are not working in @etrade platform!!!

  • Andrew99Blue
    Andrew (@Andrew99Blue) reported

    @Benjami18575241 @etrade So help me if they take the market down today and e-trade is off line...this is basically China at this point. Unreal. I was just getting ready to place orders and go to lunch. Come on @etrade not cool.

  • 10_or_0
    10 or 0 (@10_or_0) reported

    @etrade NEVER AGAIN - TERRIBLE, TERRIBLE, TERRIBLE.

  • brandguy2020
    Brand Guy (@brandguy2020) reported

    @etrade For past 2 years I submitted >100 feedback issues on how to make power E-Trade Pro the same as E-Trade pro desktop Nothing has been done except some tiny tweaks. ETrade management needs to get somebody to crack the whip and get this thing working

  • aashishpatil
    Aashish Patil (@aashishpatil) reported

    @etrade 3 days before tax deadline you choose to have system maintenance so I can’t access my tax documents.

  • bourbontrader34
    Bourbon Trader (@bourbontrader34) reported

    @etrade is down

  • Joedirt12321
    Will (@Joedirt12321) reported

    @etrade The length of this outage is unacceptable

  • realKoushikRay
    Koushik Ray (@realKoushikRay) reported

    @etrade Why dont you post here how long will the outage last instead of leaving so many people guessing? If you dont have an estimate, that is fine too, but right now you have a lot of people anxious and helpless without any information.

  • GailHedglin
    Gail (@GailHedglin) reported

    @etrade ETRADES IN TROUBLE CANT LOGIN WEB OR PRO OR MOBILE BIG ISSUES IM ON PHONE HOLD 30 MINS

  • BigHorn2822
    BH22 (@BigHorn2822) reported

    Completely unacceptable @etrade to have a website down on quadruple witching with options expiring. I am taking a massive hit b/c of this. How does this happen on such a day?

  • jason_hemphill
    Steel_City412 (@jason_hemphill) reported

    @grigetio @etrade Having the same issue

  • Untouchable9981
    Shaddy (@Untouchable9981) reported

    @etrade wtf Etrade, can’t log on to do any trades, fix your log in issues!

  • MattM0720
    Matt (@MattM0720) reported

    @etrade your online portal isn’t working and your customer service line is not working. What is going on?

  • xrpjoe
    Joe DeWitt (@xrpjoe) reported

    @etrade - fix your login issue! just got a notification that a trade has been executed but we can't log in. Not good!!!

  • peoplesaccord
    People’s Accord (@peoplesaccord) reported

    E*Trade down? Market orders are not processing and I can’t access my account. Not the first time, pretty ridiculous @MorganStanley @etrade

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