E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Oklahoma City, OK 2
Loganton, PA 1
North Port, FL 1
Maricopa, AZ 1
Plano, TX 1
Ruskin, FL 1
Dublin, CA 1
Torrance, CA 1
New York City, NY 1
Atlanta, GA 1
Concord, NC 1
Fremont, CA 1
Wallingford, CT 1
Juneau, AK 1
Clermont, FL 1
Panaji, GA 1
Cypress, TX 1
Fort Lauderdale, FL 1
Portland, OR 1
Inkster, MI 1
Geneva, IL 1
Chicago, IL 1
Rock Hill, SC 1
Sacramento, CA 1
Daytona Beach, FL 1
Washington, D.C., DC 1
Kagha, Bhutan 1
Phoenix, AZ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • peaslee44 PeasEasy (@peaslee44) reported

    @etrade your customer service is the worst in the industry. To bad my bank wire transferred my money into the wrong account. Pulling it all out immediately.

  • spac_value **** Value (@spac_value) reported

    @whereyouatkev @notenoughchairs @etrade Same issue here. eTrade support person this morning said it was on their end, but possible they hadn't pieced it together yet. Currently on Spectrum in Ohio, issue started last night. Can't access on any computer or phone via WiFi, can access via cellular data.

  • StocksGator StocksGator (@StocksGator) reported

    @etrade My device and the app are at the most current versions. How exactly can the app’s cache be cleared? I already deleted the app and reinstalled it. Same issue.

  • awi5951 andre williams (@awi5951) reported

    @etrade Why is your service so bad? It takes a week for me to make a deposit then a week to get out anything i sell you guys suck and im going else where as soon as i can.

  • EliteTradingY2K Alpha Nemesis (@EliteTradingY2K) reported

    @HexLuxi_Trader yes with maybe a few exceptions that I have not seen but they are mostly supporting everything Also @WebullGlobal has better customer serve these days than @etrade Last time I called Etrade they said my estimated wait time is over 4 hours and email takes them weeks to respond

  • kenzimackball Kenzi Mack (@kenzimackball) reported

    Whatever you do, do not invest with @etrade! I started to use their Core Portfolio system. Not only have I lost money, but I want to remove and go back to managing myself. There doesn't seem to be a way...even chatting with help. Called and it's an hour wait.

  • ordinarysid Siddhesh Latkar (@ordinarysid) reported

    Not able to login into E-trade @etrade #etrade #trouble

  • BrandonHeysham Brandon Heysham (@BrandonHeysham) reported

    @HAMShortkiller @etrade @Fidelity I would really like more clarification on this coupon. This makes me start to feel like I’m back in AMC and getting APE thrust down my throat. What good is giving a coupon? It would be worthless to anyone that doesn’t have a need for it or a company that would take it if they did

  • sentientfilter Merten Henderson (@sentientfilter) reported

    @Liathetrader @MorganStanley @etrade US banks giving more bad deals. Down here in Australia where our central bank funds rate is 2.85%, St George Bank is giving me 4% without some premium elite BS. ING bank 4.3%! Many others too! How can a bank offer a savings account rate below the fed funds rate?

  • mark_lexus2 mark_lexus2 (@mark_lexus2) reported

    getting shady again @etrade ... close a short SPY call option for .08 debit .. then status shows i have a $10k maintenance call ... 20 min later shows i have no maintenance call with same buying power as when market opened.

  • nuggets_in SpicyNuggetsInMyMouth (@nuggets_in) reported

    @etrade your website is down. so is the app.

  • mamacrat Amanda (she/her) 🍾🌹 (@mamacrat) reported

    Rolled over an IRA from @TRowePrice to @etrade but they left the cash at Trowe. I can't anyone on either end to help finish the transaction. It's a nominal amount of money but I need them to finish the job and close the TRowe account. I can see fees and penalties festering.

  • ly68853731 Parnell “Stacks” Edwards (@ly68853731) reported

    @etrade @phatdogs2 Same issue, all day. I’ve tried clearing everything. Nothing works

  • StocksGator StocksGator (@StocksGator) reported

    @etrade I updated the E*Trade app yesterday and the problem with Watch Lists Day’s Change % and Total Gain % showing off by 100x was resolved. But now Portfolio positions all show off by 100. E.g. showing .10% instead of 10.00%. I’m not happy! What’s the fix???!!!

  • saad_tom Tom Saad (@saad_tom) reported

    @Stef_carpedm @etrade Is your internet provider spectrum? Mine is, and once I got off wifi and simply used my phone signal, I had no issue with the app

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