E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Atlanta, GA | 2 |
| Oklahoma City, OK | 2 |
| Houston, TX | 1 |
| Pompano Beach, FL | 1 |
| Colchester, England | 1 |
| Columbus, OH | 1 |
| Los Angeles, CA | 1 |
| Reşiţa, Judeţul Caraş-Severin | 1 |
| Metuchen, NJ | 1 |
| Rochester, NY | 1 |
| Loganton, PA | 1 |
| North Port, FL | 1 |
| Maricopa, AZ | 1 |
| Plano, TX | 1 |
| Ruskin, FL | 1 |
| Dublin, CA | 1 |
| Torrance, CA | 1 |
| New York City, NY | 1 |
| Concord, NC | 1 |
| Fremont, CA | 1 |
| Wallingford, CT | 1 |
| Juneau, AK | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Wong
(@stephenctwong) reported
@etrade is your site currently experiencing login issues? Having issues logging into account.
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One Of One
(@Oh_MySemaj) reported
Is @etrade app down??
-
Jon Moore from LA
(@jonfromla) reported
@etrade I’ve called 3 different phone numbers for you today, none were able to connect me to an agent, and your website says live chat is unavailable at the moment. Seriously? No customer service available what so ever?
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Kevin
(@KevinBrashear) reported
@etrade You online support says “Due to high inquiry volumes, wait times have been longer than usual.” However, I have no option to wait. What gives?
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Surge Kalashnik
(@heyimsurge) reported
@etrade @StocksToTrade horrible service today. Craps glitchy, I’m out for today. Fix it!
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Diverging Stocks
(@DivergingStocks) reported
@etrade now taking 3+ months to answer basic account service questions. Roth conversion taking weeks. A conversions used to take 1 day in 2020. All while @RobinhoodApp service keeps getting better. One day turnaround on most issues at RH.
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R
(@CorporateAce1) reported
@etrade I’ve been a customer for less than 12 hours and I’m already certain it was a massive mistake. Terrible.
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shiftyf6
(@shiftyf6) reported
@CYGBTFD @JustinR81795036 @etrade Yea I trade otcs so no webull for me. To be honest it wasn't an etrade issue every broker was having problems
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Gordon
(@CYGBTFD) reported
@shiftyf6 @JustinR81795036 @etrade oh for sure i agree- i just happen to see Etrade with more issues than others..
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James "GOP Hates Democracy " Flanagan
(@JamesFlanagan12) reported
@etrade Horrible customer service and account management. Sitting on a ACH Deposit from US Treasury for almost two weeks. Verify or deny the Zero deposit, so I can invest my money with someone else. I have spent hours on hold, sending emails. NOTHING!!
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M.A.
(@MoAabas) reported
@etrade @TDAmeritrade Hey ETRADE, to call your support staff and process slow is an understatement.
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dnayantara
(@dnayantara) reported
@etrade your tax Center online seems to be broken. How can I request for my tax documents?
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pankgainz
(@pankgainz) reported
My $awgi still not showing $cpsl ...missed out on so much money bc of @TDAmeritrade I’ll be switching to @etrade this is getting ridiculous..anyone else having this problem ?
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truthbus
(@truthbus) reported
@etrade your platform has major issues with locked NSDQ quotes - fix it or disconnect it - been ****** up for years
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Doge Ji
(@Douglas0Ji) reported
@etrade Are you going to support crypto?