E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Houston, TX | 2 |
| Salt Lake City, UT | 1 |
| Dallas, TX | 1 |
| Redwood City, CA | 1 |
| Dublin, Leinster | 1 |
| Alden, NY | 1 |
| Farm Hill, FL | 1 |
| Duluth, GA | 1 |
| Thousand Oaks, CA | 1 |
| Orlando, FL | 1 |
| Lakewood, CO | 1 |
| San Francisco, CA | 1 |
| San Diego, CA | 1 |
| Temecula, CA | 1 |
| Plattsburgh, NY | 1 |
| North Wales, PA | 1 |
| Pompano Beach, FL | 1 |
| Colchester, England | 1 |
| Columbus, OH | 1 |
| Atlanta, GA | 1 |
| Los Angeles, CA | 1 |
| Reşiţa, Judeţul Caraş-Severin | 1 |
| Metuchen, NJ | 1 |
| Rochester, NY | 1 |
| Loganton, PA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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I tweet random things. Vaxed and boosted.
(@bjverzal) reported
Really @etrade ? I call for help and I’m asked to enter my online password. Quick nope on that. Oh … then I’m told I have a 90 minute estimated wait time ?
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wil shipley
(@wilshipley) reported
I'm 100% convinced that hold music and intermittent "please continue to hold" messages are designed to get people to give up. *cough* @etrade *cough*
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Chris Kopyar
(@ckopyar) reported
@vbender @etrade Not encouraging news - currently on hold for the +1 hr mark here with Live chat down and an area of the site erroring out ahead of a 1pm deadline...
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GOP🙉🙈🙊
(@IsTrumpARapist_) reported
@etrade Get your crap together ETrade! Can’t buy or sell due to a “glitch” 😡
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G
(@MrGDiaz) reported
@etrade what is going on with your phone system? I was on hold for over an hour and then it just hung up on. Called back and now wait time is 90 minutes! Live chat option on website is not working. I need help.
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Viv
(@vbender) reported
@etrade NO ONE answers your 1-800 number. I’ve been on hold 4 times today, over an hour EACH TIME. This is exasperating I am NOT EXAGGERATING. I need help with my account!!!!!
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Summer Ives
(@seives10019) reported
@etrade Live chat is down and it’s a two hour wait time on your customer service line, which is wholly impossible, not to mention, the exact opposite of customer service. How does one actually contact you?
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Sean Leong
(@_seanleong) reported
@StarSteins @etrade Sorry you’re experiencing such service, send me a Dm to learn more about how you can invest in crypto properly and earn profits daily!
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Michael Dennis
(@Michael39285833) reported
@etrade when I log on, the top section of my account is blank. there is no logoff, complete view, transfer funds or any other option, its just my portfolio and thats it. im current on hold for the past 20 mins. is there a problem with your site?
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Lee
(@ldev117) reported
@GreenTeamDFLY @etrade same thing with me, they saw it all real time, and said, its not broken enough to fix.
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DFLY
(@GreenTeamDFLY) reported
@ldev117 @etrade Everyone I talk to IS having the same issue STILL after all these months when Etrade switched service provider or whatever. I even had a tech see it real time while was talking to him & here now 6 months later still not working. Really throwing ppl off & most dont even know it
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JTradz
(@TradzJ) reported
@etrade you have a ****** platform and horrible customer service. Hope you go under with all the new competition...
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kp²
(@KylePageSquared) reported
@etrade fix your premarket executing… what’s the point in making agreement for pre market trading if nothing gets executed!!!
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Adarsh Jain
(@adarsh227) reported
@etrade My account is not working. No help either. Customer service is terrible. Kept me on hold for over 2 hours My accounts are completely scrambled. What should I do? Has etrade gone to the dogs?
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Chris Kopyar
(@ckopyar) reported
.@etrade - is the site having known issues with ESP services? Not loading, live chat is down, call in wait time is >60m. Working against a 1pm pt deadline and would appreciate outreach or a method to resolve.
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