E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Houston, TX | 2 |
| Redwood City, CA | 1 |
| Dublin, Leinster | 1 |
| Alden, NY | 1 |
| Farm Hill, FL | 1 |
| Duluth, GA | 1 |
| Thousand Oaks, CA | 1 |
| Orlando, FL | 1 |
| Lakewood, CO | 1 |
| San Francisco, CA | 1 |
| San Diego, CA | 1 |
| Temecula, CA | 1 |
| Plattsburgh, NY | 1 |
| North Wales, PA | 1 |
| Pompano Beach, FL | 1 |
| Colchester, England | 1 |
| Columbus, OH | 1 |
| Atlanta, GA | 1 |
| Los Angeles, CA | 1 |
| Reşiţa, Judeţul Caraş-Severin | 1 |
| Metuchen, NJ | 1 |
| Rochester, NY | 1 |
| Loganton, PA | 1 |
| North Port, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Deepak Garise
(@d_garise) reported
@etrade Is there a way to reach customer service over email. Live chat doesn't seem to work. Let me know, thanks.
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The Canarie
(@SingMyCanarie) reported
@etrade while typing this i lost $150 from these issues alone
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Manu Sharma
(@FalakTak11) reported
@etrade your contact for support in India mentioned in the document always found Switched off. Please check and update the new number or support assistant process.
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Stock ****
(@StockJockAT) reported
@Felunk007 @etrade Yeah I think the amount has something to do with it. 400 trades seems to be an issue.
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Brent Austin Watson
(@brentadubya) reported
@RobinhoodApp @etrade I hope you plan to actually solve the problem instead of leading this further along
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Fred Johnston
(@JohnstonFredJ) reported
@iDhanish @etrade You think that's bad, try transferring in money and they lock your account for over a week. Avoid etrade at all cost - went downhill since Morgan bought them.
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Christian American
(@RakiecJr) reported
@etrade Is the company name Coventry that's trying to buy your life insurance the only problem is the only pay you 5% of what it's worth, these are thieves, don't trust them contact your life insurance company in do business with them.
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iDhanish
(@iDhanish) reported
@etrade If the first name in an existing E*TRADE Employee Stock Plan account has more than 17 characters, the system does not allow the savings account to be created. I have contacted customer service multiple times, but they have been unable to resolve the issue.
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Murtuza
(@twit_murtuza) reported
@etrade Hi, I had purchased MOD shares at $89, but in my account meet proce paid column it’s showing as $107.9. Could someone please check what’s the issue.
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Gage
(@BawzRs) reported
@PikachOTC @etrade Crazy, @etrade why allow opening transactions if you can't sell? Guy deserves a full refund at the price he called in to support.
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Medved Trader
(@Medved_Trader) reported
if you are unable to trade with @etrade through MT today, just FYI, contrary to what their support tells you if you call, the issue is NOT in MT. the issue is that the keys they provide us to connect via the API - expired. And it is next to impossible to get a hold of anyone there.
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Rich Johnson
(@RichHJohnson) reported
@etrade over the last several months I will say that you all have provided the lowest level of service ever. Your front line teams are great, but what ever is happening behind the scenes is clearly broken.
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Andrew
(@5ndrewle) reported
so @etrade executes their Stop on Quote Orders when the bid hits the stop price. WTF is this? It's called 'stop on quote' not 'stop on bid'. @fidelity would never do this. Transferring all of my money to fidelity now. What a dumb way to lose $1500!
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Tom Lee’s Eyebrows
(@CommonSense_615) reported
Hey @etrade if I have you can’t save my subscriber agreements and I have to have extra clicks to login for over 2 weeks, I’ll just move my money to Robinhood
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Dunkeddd56
(@ThisGuy5656) reported
Etrade down @EtRade
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