E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Houston, TX 2
Salt Lake City, UT 1
Dallas, TX 1
Redwood City, CA 1
Dublin, Leinster 1
Alden, NY 1
Farm Hill, FL 1
Duluth, GA 1
Thousand Oaks, CA 1
Orlando, FL 1
Lakewood, CO 1
San Francisco, CA 1
San Diego, CA 1
Temecula, CA 1
Plattsburgh, NY 1
North Wales, PA 1
Pompano Beach, FL 1
Colchester, England 1
Columbus, OH 1
Atlanta, GA 1
Los Angeles, CA 1
Reşiţa, Judeţul Caraş-Severin 1
Metuchen, NJ 1
Rochester, NY 1
Loganton, PA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • cryptovestor11 Cryptovestor11 (@cryptovestor11) reported

    @krakenfx Is your site down again? You guys need to get it together. You are almost as bad as @etrade

  • RICOstainzzz RICOstainzzz (@RICOstainzzz) reported

    @etrade , why do my deposits take 5 days to process? Literally any other platform I use, my money's available instantly to invest. Does my money need to complete an exam or something? Wtf does it take 5 days to process a simple money transfer. Pretty sure western union is faster

  • warpywarpy warp warp (@warpywarpy) reported

    it's cute and all to **** on @RobinhoodApp , but have you ever tried setting up an account with @etrade or @Fidelity? if you think customer service can be bad, etrade and fidelity will make you redefine what bad means

  • Manchanach1 Manzanas (@Manchanach1) reported

    @etrade The charts in Power*etrade don't load half the time. Your product is trash, and yet I am a customer

  • spoonieironman Brian - The Spoonie Ironman (@spoonieironman) reported

    @etrade I’ve been waiting on hold for over an hour and the online chat help is 175+ min. Thought you valued yourself on custom support?

  • warpywarpy warp warp (@warpywarpy) reported

    @etrade & @Fidelity and whoever the ******* vp of customer service is, you might think you're too big to fail but keep up your shitty customer service, keep up your hour long wait times to talk to your reps, keep up the shitty flaws in your "account restrictions" process"

  • 123Kiki Caroline (@123Kiki) reported

    E*TRADE anyone missing their level. 2 ? Driving right now. Glitch ?? #etrade @etrade

  • itsandrewsummey Andrew summey (@itsandrewsummey) reported

    @etrade **** you guys and your shitty *** exchange holy **** I’ve been on hold for 30 mins just trying to figure out why you won’t let me deposit my god damn money so I can buy these dumbass stocks. I hate you and everything you love

  • juliecjd MtChills (@juliecjd) reported

    @123Kiki @etrade working but at times slow

  • geniusatwork282 samuel olson (@geniusatwork282) reported

    Don’t count on any help from @etrade Current wait time is over three hours....because they apparently only have one employee....

  • NouLui Luis (@NouLui) reported

    @etrade Has some terrible customer service.

  • SteveGoldFish Stevie (@SteveGoldFish) reported

    @CNBC @SquawkCNBC Please look in to problems at @etrade. Investors can't reach a live person.

  • SparkSeekerrr Gianna (@SparkSeekerrr) reported

    @etrade are you guys just falling apart? I can’t pull my 1099 as no docs are loading to the tax center- I’ve opened 2 tix and support is refusing to help in a meaningful way- I’ve only received automated responses telling me that tax forms can be found via tax center...no duh!

  • moving_money12 movemaker (@moving_money12) reported

    @123Kiki @etrade I just spent 1.5 hrs on hold to tell them the system was going slow. To which the reply was we haven't gotten any reports of delayed quoting. I said well you have now. Large nothing burger from them as always

  • questionlord1 questionlord (@questionlord1) reported

    @etrade what’s going on with the app? I still can’t trade or even view secured messages and its been a week since i reached out to support?

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