E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 6
San Diego, CA 5
Houston, TX 5
Chicago, IL 4
Miami, FL 4
New York City, NY 4
Seattle, WA 4
Katy, TX 3
Dallas, TX 3
Pompano Beach, FL 3
San Francisco, CA 3
Colorado Springs, CO 3
Aiken, SC 2
Los Altos, CA 2
Berryville, AR 2
Denver, CO 2
Grayslake, IL 2
Ashburn, VA 2
Oklahoma City, OK 2
Las Vegas, NV 2
Rochester, NY 2
Minneapolis, MN 2
Cleveland, OH 2
Temecula, CA 2
Columbus, OH 2
Detroit, MI 2
Tucson, AZ 2
Salt Lake City, UT 2
San Antonio, TX 2
Franklin, MA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • jeridmg J̷̼̼̻̹̏͗̌̆À̸̛͔͇̦͆́̓̈́̍͝͝Y̶̛̍̕͝✪ (@jeridmg) reported

    @etrade Except you'll delete (yes delete) a loyal customer account and refuse to even speak to them. Why would anyone trust their money to a company that will close a 25 year account and then when asked why repeatedly they mail you their TOS that basically says "because we can"... RUN

  • cryptoman115 dandantheman🍌 (@cryptoman115) reported

    @etrade Down heavily from launch 4 months ago @beyondprotocol1 due to social engineering attack & botched unlock of presale tokens. Price is bottomed and should 10x due to mainnet & top 5 exchange listing. SOL type of growth. Solid fundamentals & long term play. Check it out. 🙏

  • devowright Devon (@devowright) reported

    @NestorKim @etrade Yup! I left a lot of $$ on the table cause of their faulty system. Cut my $SPY options cause it wasn't working. Called them & they won't take responsibility and refund me. They say yes they're not working but I could have pulled the charts up on other platforms. WTF! @etrade

  • TheArzeicle Hakuna Matata (@TheArzeicle) reported

    @etrade has completely turned into garbage. Their customer service has become awful, really sad to see this happen to what used to be such an awesome company.

  • 1Mind_the_Gap Kyle. And you thought 2020 was bad... (@1Mind_the_Gap) reported

    @etrade Fix your power E*trade app. Still can’t change watchlists on front page

  • TexasJustice5 Texas Justice (@TexasJustice5) reported

    @etrade fix your damn options chain!!! Deep in the money on those 421c and your bid and ask is all ****** up! Won’t let me sell

  • shamacamarie Shamacamarie (@shamacamarie) reported

    @etrade I've called your customer service line several times. I'm currently on hold. It's been 45 minutes.

  • suinod Gin (@suinod) reported

    @etrade Loved this ad campaign. Too bad it's not used.

  • N8SRE D. "Orville" Brodbeck (@N8SRE) reported

    @etrade, do you in fact HAVE customer service representatives, or just an endless hold queue?

  • Hailee4inn fuckleberry finn (@Hailee4inn) reported

    @etrade brother help tax forms are missing

  • slumbum Joey of Brego.com (@slumbum) reported

    Anybody getting the following horrific customer service through @etrade banking? 1)Can't order a new debit card. 2)When calling wait time is 90 minutes 3)Can't complete ACH purchase for funds in my account. #EtradeBanking...too bad we can't report them.

  • pigdrt anthony l brennan (@pigdrt) reported

    @etrade **** these awfull ghouls!

  • kdcnett kdcnett (@kdcnett) reported

    @etrade etrade pro down, message "connection failed on 2 different desktops

  • theoutlander Nick Karnik (@theoutlander) reported

    @etrade I have been on hold for 1.5 hours to reach customer service as I can't login to my account. I can reset the password, but it won't let me login. What is going on? I will miss the trading window if this isn't resolved!

  • rikycando4u Richiescal (@rikycando4u) reported

    @etrade WTF Do you idiots ever look at the real bugs on your etrade pro platform?? Can't call cuz you first don't answer. You d an etf's aren't showing any da t a on charts of a sudden today. Real nice!! Do your fkng jobs and fix you sht!!!

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