E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Houston, TX 3
San Francisco, CA 2
Laredo, TX 1
Needham, MA 1
Kralendijk, Bonaire 1
Charlotte, NC 1
Elmont, NY 1
Wellsford, Auckland 1
Idar-Oberstein, Rheinland-Pfalz 1
Las Vegas, NV 1
Peoria, IL 1
Troutdale, OR 1
Indianapolis, IN 1
Salt Lake City, UT 1
Dallas, TX 1
Redwood City, CA 1
Dublin, Leinster 1
Alden, NY 1
Farm Hill, FL 1
Duluth, GA 1
Thousand Oaks, CA 1
Orlando, FL 1
Lakewood, CO 1
San Diego, CA 1
Temecula, CA 1
Plattsburgh, NY 1
North Wales, PA 1
Pompano Beach, FL 1
Colchester, England 1
Columbus, OH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • anacottsteel anacottsteel (@anacottsteel) reported

    @MontyMilne @etrade maybe relaunch the browser... I have had a lot of issues the last few days. (on the computer browser) lost my watch list.... changed my columns in position widget. I see new color coded order book... but now all my orders i do are in there.... not happy.

  • TheDissipation Manny Di Presso (@TheDissipation) reported

    @RedFyv3 @etrade Nice that you get pretty colors on the order book. But as for a trading platform, F etrade unless they fix this. ROLL THE UPDATE BACK.

  • JackAss09396834 JackOfMostTrades (@JackAss09396834) reported

    @etrade Thank you so much to your crap platform that I just happened to get disconnected from the server just as that massive dump on $SPY hit!!! Your service is criminal!!!!

  • dandyloxastro Crystal (@dandyloxastro) reported

    @etrade I’ve been trying to order a new debit card for a week now. It won’t let me do it from the app and says I must call. Well calling, puts you on a wait of a hour Everytime I call. My car was broken in and my purse was stolen. Please fix this ASAP

  • primerano40 Prim & Prosper (@primerano40) reported

    @JackAss09396834 @etrade Just happened to me at EOD. Now my accounts show no balances, no buying power, and contracts are listed as "SPX call" with no contract specified.....wtf @etrade Can't sell. Can't buy. This is CRIMINAL

  • wdmorgan2 Copy&Paste (@wdmorgan2) reported

    @themarinexxx @Fidelity @etrade Volume is down everywhere. Money is not moving.

  • Calypso_Moon ♡ (@Calypso_Moon) reported

    I appreciate the @etrade , and @SECGov customer service support person or bot who reads and or replies to this tweet. Please pass this information to someone who can make changes to help the traders who haven't left your platform for @WebullGlobal yet.

  • themarinexxx 🇺🇸XxxTheMarine 🦅 (@themarinexxx) reported

    @wdmorgan2 @Fidelity @etrade Exactly. So if too many apes starting selling and withdrawing. Run on brokers. They could shut down withdrawals and maybe even selling. We already saw them turn off buy button. We see crypto halt withdrawals. These brokers are making money with our shares.

  • Robi03587076 A Clever Name 🥑Verifacado (@Robi03587076) reported

    @etrade Power Etrade is a mess. Not honoring LIFO, not updating when trades are closed in Profit/Loss Center, nor on sidebar. Called yesterday, said they would fix it with last night upgrade. Well, not fixed. I'm at that spot again where I may have to leave.

  • bored_trading BoredInTheHouseTrading (@bored_trading) reported

    Hello @etrade - is there some issue with your app. It's not giving real-time updates. It's just sitting there staring at me. Deleted it off ipad and reloaded and nothing. I have to refresh it to get new info and that's costing me money!

  • lovey_sez Elle Jay (@lovey_sez) reported

    @etrade the world won't end if you allow biometric fingerprint sign in on the app.

  • crazy_cray10 𝓒𝓻𝓪𝔂 (@crazy_cray10) reported

    @TalktoBPI & @etrade, your customer service sucks!!! I have spent hours talking back and forth since Nov10 and until today you can't find my money!!! 😡🤬

  • NCarolinaTrader NorthCarolinaTrader (@NCarolinaTrader) reported

    @etrade Why is JMS Server always being disconnected when flipping between stk charts? This problem started happening about 3 or 4 months ago. Have been patient thinking you'd get around to a fix, but its not happening.

  • wesblog Wes Finley (@wesblog) reported

    If all the clients of securities firms like @CharlesSchwab or @etrade decided to transfer out their stocks could they support these transfers? Or do they not actually hold the securities in their ledger?

  • Calypso_Moon ♡ (@Calypso_Moon) reported

    @etrade, traders must be allowed to trade from 4am - 7am on their own without having to call in for an operator. The wait times have been over an hour or nobody is available at all. Online chat to send a message is down 90% of the time. The platform has become antiquated.

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