E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Atlanta, GA | 2 |
| Oklahoma City, OK | 2 |
| Houston, TX | 1 |
| Pompano Beach, FL | 1 |
| Colchester, England | 1 |
| Columbus, OH | 1 |
| Los Angeles, CA | 1 |
| Reşiţa, Judeţul Caraş-Severin | 1 |
| Metuchen, NJ | 1 |
| Rochester, NY | 1 |
| Loganton, PA | 1 |
| North Port, FL | 1 |
| Maricopa, AZ | 1 |
| Plano, TX | 1 |
| Ruskin, FL | 1 |
| Dublin, CA | 1 |
| Torrance, CA | 1 |
| New York City, NY | 1 |
| Concord, NC | 1 |
| Fremont, CA | 1 |
| Wallingford, CT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Call me Dr FUD
(@ToddzillaMusing) reported
@tripelamusic @etrade Liquidity issue?
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gary emanuel
(@ge19591) reported
@LadeBackk @SIRCStock @etrade e-turde is famous for that wtf
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Kevin Watkins
(@kevinwa46330756) reported
@etrade Pick up the f’n customer service line!
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Amarnath
(@SynVeral) reported
@etrade @durgeshjhala guys.. are you serious? It's been over 4 hours now and still no fix, and I heard others have had their issues corrected.
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Keenra
(@keenra) reported
Opens @etrade app, roots for numbers to go up. Opens the #Weather app, roots for numbers to go down.
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Erik
(@tw33tsr4kidz) reported
@JM50250829 @etrade Yes, it is annoying not to reach a person. But the CS reps aren't even the problem. All they could say is: we don't know, we are working on it. The person who caused us all to lose buying power for a full trading day is responsible for the buying power batch software: IMHO.
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Kenneth 🏳️🌈🇺🇦🇺🇦🇺🇦
(@kentfrat1783) reported
It's going to be fun correcting my Quicken account after the slight glitch @etrade had this weekend. They were appreciated I brought the issue to their attention but hopefully tomorrow I can get everything corrected.
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Phil Kerpen
(@kerpen) reported
Customer service at @etrade has really gone to crap since @MorganStanley acquisition.
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J M
(@JM50250829) reported
@hankjuicy @Tmac46345804 @etrade WTF did you have to tell them? Talked to one rep an hour ago who said it would be good in a few minutes
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Eric P
(@eric11phillips) reported
@etrade I’ve been holding on the phone for 67 minutes. There’s no chat function working. No way to message. How is someone supposed to actually get account help?
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Manish Agarwal
(@agarwalm) reported
@etrade - What has happened to your customer service? There is a 3-4 day wait time for a callback. Do you expect that is reasonable? #Time2Switch #CustomerExperince
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Cathythepokerplayer
(@2_7all_in) reported
@LadeBackk @SIRCStock @etrade Not on Td either . They tweeted the other day they were fixing that problem
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MERCUTIO
(@justgetbetter23) reported
@AMCbiggums Etrade is doing the same ****! @etrade you want to fix your mess up?
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J M
(@JM50250829) reported
@dd_trades @elLuckyLuciano @etrade They still don't. I've called twice. 3 hours later no resolve. I'll be transferring the account to Schwab this week. Tired of tech errors here
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Kevin Watkins
(@kevinwa46330756) reported
@etrade Answer your customer service line.
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