E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Washington, D.C., DC 1
Kagha, Bhutan 1
Phoenix, AZ 1
Palm Coast, FL 1
Sollentuna, Stockholm 1
Santo Domingo, Distrito Nacional 1
Las Vegas, NV 1
Camden, TN 1
Folsom, CA 1
Los Angeles, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • mono_trader Matthew Monaco 🚀 (@mono_trader) reported

    @josh_wb82 @etrade @timothysykes E*TRADE is fine, every broker has their issues

  • JakeStocks6 Jake Stocks (@JakeStocks6) reported

    @etrade @etrade How can I escalate my issue to a manager....customer care is not able to help me. this is going on 2.5 weeks. I will start to take my money out of ETrade if I can't get this escalated.

  • ccwalkerhomes Christine Walker (@ccwalkerhomes) reported

    @etrade @mona_mendoza They never answer this phone number I have never in my life had such terrible terrible service from E*TRADE I’ve been a customer for probably 15 years! I’ve been on hold today for 62 minutes I had to hang up because I had to go pick my son up and now I’ve been on the hold again

  • andrea_brassard Andrea Brassard (@andrea_brassard) reported

    etrade securities @etrade Worst customer service ever. My husband James Brassard died 11/04/2020. I contacted Estates @etrade to transfer his money into my JP Morgan IRA. @etrade said I had to transfer his money into an etrade account which I did. No $$ yet! since 1/29

  • OakleySuzyT Suzy Taylor Oakley (@OakleySuzyT) reported

    @KimBarboo @etrade I've had the same situation with my web host. Finally just switched it. I didn't bother to let him know, though, because he was too busy to help me the bajillion times I reached out. Today, I start fresh.

  • artinvestorz art investorz (@artinvestorz) reported

    $ssy @etrade #etrade wtf? no trades

  • PotVestor PotVestor (@PotVestor) reported

    @etrade **** yall. Scalpers and scabs, fee ppl to death on a ****** platform, laggy glitchy trash broker. Then you have the ***** to say how good the market is? Yall dont know **** except how to rob ppl of hard EARNED money. Fuckn scabs

  • GhostsAndGold True Arizona Patriot 🇺🇸 🌵 (@GhostsAndGold) reported

    hey @etrade wtf is wrong with your website, middle of the day and it's not working at all!! About to take my money elsewhere

  • JakeStocks6 Jake Stocks (@JakeStocks6) reported

    Why is it you can't get anyone to help you in @etrade ?? Oh yeah, they don't want you to know about the glitch in their system because it will cause more customer care issues then they already have

  • BullLogic Bulllogic (@BullLogic) reported

    @etrade I had to cancel every gtc order on the app to resubmit them so they would show up in my order status on pro! FIX YOUR PLATFORM! LAST CHANCE OR I'M GONE! YES I DID CLEAR THE CACHE AND ANY OTHER STUPID **** YOU TELL ME TO DO. #garbage #avoid

  • MKellyTyler1 Gambler_6 (@MKellyTyler1) reported

    @etrade WARNING to customers. Let me buy $ANCN as it was squeezing, then 2 minutes later when it peaked forced me to call in to sell. No WARNING when buying the stock. HORRIBLE customer service, not swift and RUDE. They "reserve the right" not to let you trade out - merger.

  • cadyrm CRM (@cadyrm) reported

    Setup new account @etrade today, can’t log in and have been on hold for an hour so far (90 min wait time) for help. I’d say this is not a strong start to this partnership. How do I get my $ back.

  • rnaarla Ravi Naarla (@rnaarla) reported

    @etrade #poorservice Your customer service sucks big time. Trying to reach customer service for 2nd day in a row. After 30 mins call still going on. If you have higher call volume increase the intake. Don't make the customer wait forever, we also have a job

  • wlgriffiths wlgriffiths (@wlgriffiths) reported

    @etrade I'm just gonna spend all the time that I'm being tortured by your GOD-AWFUL HOLD MUSIC gathering evidence for the class action suit you so obviously need. This isn't a joke. This is our lives you're ******* with here.

  • rnaarla Ravi Naarla (@rnaarla) reported

    @etrade Your customer service sucks big time. I have an employee stock option. Trying to reach customer service for 2nd day in a row. After 30 mins call still going on. If you have higher call volume increase the intake. Don't make the customer wait forever, we also have a job

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