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E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Vancouver, BC 1
San Jose, CA 1
Winter Park, FL 1
Lilburn, GA 1
Brooklyn, NY 1
Camarillo, CA 1
Dade City, FL 1
Menoken, ND 1
Charlotte, NC 1
Fairport, NY 1
Chesapeake, VA 1
Canovanas, Canovanas 1
Baltimore, MD 1
Los Gatos, CA 1
Newark, NJ 1
Atlanta, GA 1
Raleigh, NC 1
Modesto, CA 1
Fort Collins, CO 1
Euless, TX 1
Chicago, IL 1
City of Saint Louis, MO 1
Westland, MI 1
Huntsville, AL 1
Virginia Beach, VA 1
Milwaukee, WI 1
Los Angeles, CA 1
Denver, CO 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • IPODave
    IPODave (@IPODave) reported

    @AccessIPOs @etrade @MorganStanley Yes have to give them credit - they fix their IPO process and are doing a much better job w allocations. I've been complaining since 2016 about how they restrict setting up trades pre open but after a rocky last few years they solved that problem too.

  • max2205
    max2205 (@max2205) reported

    @wallstengine i bet mostly @etrade accounts that can't stand their new trading platform which they refuse to fix after 6 months released

  • GfVault
    GF Vault (@GfVault) reported

    Based on my experience, I would strongly advise anyone against opening an account with @etrade or @MorganStanley. Nearly $10,000 restricted, legitimate payments reversed, two promised deadlines broken, 15+ calls, and still no explanation, timeline, or accountable person.

  • GailHedglin
    Gail (@GailHedglin) reported

    @etrade THE NEW PRO PLATFORM WONT EVEN STAY UP LOL IT GOES DOWN SAYS EXPIRED!! IF YOU LOG BACK IN , FEW HRS LATER GOES DOWN AGAIN SAYS EXPIRED!!! IVE NEVER SEEN A PLATFORM AS BAD..IM LOOKING AT OTHER BROKERS...

  • CeCeTrading
    Cece Moestra (@CeCeTrading) reported

    @etrade Their new platform is absolutely terrible.

  • NextTradeX
    NextTradeX (@NextTradeX) reported

    @etrade Level 2 time and sales not working on the new etrade power pro platform

  • dfdfdfd243799
    Nota Gaylib (@dfdfdfd243799) reported

    @etrade Fix your ******* power etrade web app... everything is frozen. I am losing money. #etrade

  • BakkenShale
    Global Contrarian Energy Construct ™ 𓃵 🏹 ♨ 𓂀 (@BakkenShale) reported

    --- Never trade on $MS @etrade its the worst trading platform I've ever seen. It was better 10 years ago.

  • MvStangs77
    Gary Emanuel (@MvStangs77) reported

    @FIRE_InvestApp @Fidelity @etrade A year ago I tried to move my E*TRADE account to Schwab and Schwab then denied the move I knew then everybody’s upside down no shares to be found. The Domino’s are going to fall McCabe is playing 3-D chess.

  • Brenw
    Bren (@Brenw) reported

    @etrade What's the contact number for Ireland service desk? I've tried 1800 90 3588 (not regcognised) and +1 650 599 0125

  • LyleMAlzado
    Lyle Alzado (@LyleMAlzado) reported

    @etrade Etrade is down again

  • illbethe_moon
    Trevor (@illbethe_moon) reported

    @TLAMB91 @etrade You gotta trade on Robinhood bro that **** NEVER goes down!!

  • jayrfletcher
    Jay Fletcher (@jayrfletcher) reported

    @etrade @MorganStanley he never disputed or authorized any reversal. An innocent seller is now missing funds, a credit card payment was reversed after posting, and no one can explain why or who initiated it. Hours on the phone with no answers.Please DM me immediately to fix this

  • MAKBOT
    MAKBOT (@MAKBOT) reported

    @etrade your Support team have not responded to me since Dec 2025. How do I submit a formal complaint?

  • GfVault
    GF Vault (@GfVault) reported

    @etrade @JedFinn — your Wealth Management organization has a customer with nearly $10,000 inaccessible, legitimate payments reversed, and approximately $6,815 of personal funds diverted to clean up the resulting damage. I’ve called 15+ times. Still no answers.

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