E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Juneau, AK | 1 |
| Clermont, FL | 1 |
| Panaji, GA | 1 |
| Cypress, TX | 1 |
| Fort Lauderdale, FL | 1 |
| Portland, OR | 1 |
| Inkster, MI | 1 |
| Geneva, IL | 1 |
| Chicago, IL | 1 |
| Rock Hill, SC | 1 |
| Sacramento, CA | 1 |
| Daytona Beach, FL | 1 |
| Washington, D.C., DC | 1 |
| Kagha, Bhutan | 1 |
| Phoenix, AZ | 1 |
| Palm Coast, FL | 1 |
| Sollentuna, Stockholm | 1 |
| Santo Domingo, Distrito Nacional | 1 |
| Las Vegas, NV | 1 |
| Camden, TN | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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David Kingman
(@Kingman_Arts) reported
Hey, @etrade why are the hold times exceeding one hour? How many support people have you laid off? You know phone support people CAN work from home.
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trader-816
(@KC1forforlife) reported
@etrade just cost me 15k...thabks idiots fix your ****. Moving #$$ to TD monday
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Not Vince Vaughn
(@MrVinceVaughn) reported
@etrade seriously!?!? FIX YOUR APP YOU ARE COSTING MONEY TO PEOPLE
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CarlittoS
(@s_carlitto) reported
@etrade I am moving to @cobra_trading you guys sucks! horrible customer service, your platform has every day problems!
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Superman910
(@Real_E_Sanchez) reported
@etrade Be nice if you explained this mornings problem
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The Bearded Trader
(@trader_bearded) reported
@VGaykin @etrade Good lord!! Their customer service is horrible
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Ari 🌺
(@TheRealYoungAri) reported
.@etrade how are you going to take all this commission and still have issues with your app?! FIX IT.
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Hai Ku
(@Highkew) reported
@etrade @ClarkWGriswold0 Too bad the person who runs this account doesn't know how to read.
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| Jay |
(@justmyt2ocents_) reported
@etrade WTF 🤬!! This platform has failed me too many times. I’m moving my account elsewhere
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Algo Bundy
(@bri4343) reported
@etrade If you're an active trader then do not choose Etrade for a broker! Their platform is complete crap, and they do not care. There are significant problems every single day. Look at the coments to their other posts.
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Civilian X
(@BookishNeptune) reported
@VGaykin @etrade Damn
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Tony Bolo
(@tonyboloj) reported
@cintrix26 @etrade Yep, ridiculous. And this has been going on for days. Write to them and they say reboot or clear your cache. They won't even acknowledge their problems, it's always the user's fault
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marcus
(@MarcusDayT) reported
@VGaykin @etrade I'm not exaggerating, @etrade had me on hold for 5 and 1/2 hours. I called in at 11 am because I had an issue with e-trade "pro" and went the entire trading day on hold listening to background music. I don't understand why they are so understaffed, its ridiculous!
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ℤ𝕒𝕔𝕙𝕒𝕣𝕪 𝔹𝕚𝕟𝕩
(@ZachLemming) reported
@VGaykin @etrade Same thing with me a month or so ago, damn near 3 hours
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Ary Baba
(@AryBaba16) reported
@YushTrades I exited my positions and got the worst fill ever @etrade could do.