E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:

E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Seattle, WA | 4 |
East Rutherford, NJ | 2 |
Mountain View, CA | 1 |
Moorpark, CA | 1 |
Orlando, FL | 1 |
Gulf Stream, FL | 1 |
Detroit Lakes, MN | 1 |
Dallas, TX | 1 |
Neiva, Departamento del Huila | 1 |
Nanty Glo, PA | 1 |
Springfield, IL | 1 |
São Paulo, SP | 1 |
San Francisco, CA | 1 |
New York City, NY | 1 |
Staten Island, NY | 1 |
Nashville, TN | 1 |
Ormond Beach, FL | 1 |
New London, NH | 1 |
St. Petersburg, FL | 1 |
Houston, TX | 1 |
San Jose, CA | 1 |
Rockvale, TN | 1 |
Deerfield Beach, FL | 1 |
Frankfurt am Main, Hessen | 1 |
Berlin, Land Berlin | 1 |
Ashburn, VA | 1 |
Indianapolis, IN | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Blackopstocks (@Blackopstocks) reported
@etrade I changed my investor profile online Acct LOCKED 7 days now WTF?! These people are **** ever since JPM Share your experience. Save other investors from losing money like this. $TSLA $AAPL $SPX $VIX $NVDA $QQQ $SPY
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The Real Smug (@therealsmug1221) reported
Why doesnt @RobinhoodApp offer custodial accounts? I’m forced to work with @etrade which may have the worst UX ever. Was told 51 seconds to wait to speak to an agent on live chat. 15 minutes and counting.
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Jay (@jaybadger14) reported
@etrade I would get no satisfaction of the issue. I will be using accountant to prove my issue and the fact that E*Trade is miscalculating total losses because of reverse splits
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DanDon (@DanDon0077) reported
@etrade I have had an issue with my account and have called about 10 times but etrade operations are just unable to put the issue to bed. I can’t talk directly with the team, nor is there a soecific person assigned to follow up on this. Terrible, Terrible, Terrible.
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Orbit (@orbitcryptoai) reported
@CryptoKaleo @etrade @IBKR hmmm a consumer app for options built with Orbit's MCP server could be interesting...
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Gail (@GailHedglin) reported
@etrade WHY DOESNT ETRADE MERGE WITH MORGAN STANLEY SINCE THEY BOUGHT ETRADE SO CUSTOMERS COULD USE MORGAN STANLEYS MOBILE APP . IM TOLD IT WORKS GREAT AND ETRADES HAS HUGE ISSUES !!!
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The Angry Uhmerican (@AngryUhmerican) reported
@baldridgecpa lmao that's ALMOST as bad as the E-Trade web interface and the Power E-Trade platform. @etrade
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Dan Ellithorpe (@DanEBoy09) reported from Gulf Stream, Florida
Anyone else having issues logging in to your @etrade app? Mine just spins and spins and then the app requires me to force close. App is up to date.
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Teve Torbes, DDS (@daveruffcorn) reported
@etrade Good God, I've never changed the channel faster than when that awful baby wedding commercial comes on.
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mrsgg (@GGG_Mrs) reported
@etrade instantaneous WH? Transfer Money is the electronic money movement service for E*TRADE Securities and Morgan Stanley Private Bank. Transfer Money gives you the ability to securely move money between your accounts at external financial institutions and your accounts at…
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Gab_habilis (@gabyhabilis) reported
@etrade Hi E-trade, I am trying to activate my account but your "next" button doesn't work on the step 2, can you help?
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🎲 (@ayethatstutu) reported
Why is the Ameritrade app so slow, no live options pricing on current positions, closed positions remain visible in the positions section. Since mid January the apps been buggy. @TDAmeritrade Good thing @etrade works.
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Jon Nellson (@JonNellson) reported
@etrade I own $5 of a stock and you charge me $38 for a reorg fee? More junk fees that need to go away. You are one of the last marketplaces to still have them. Terrible platform and junk fees are reason enough to close my account.
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varun (@SyntaxGandu) reported
You’re the worst @etrade
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SMarks (@StephMarkidis) reported
@etrade I have tried to get 1k of a small old investment transferred out now for months. The hours I have spent calling to follow up is greater the investment. Your processes are broken. I just want my money!