E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

Less
More

etrade Hero Image

E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Oklahoma City, OK 2
North Port, FL 1
Maricopa, AZ 1
Plano, TX 1
Ruskin, FL 1
Dublin, CA 1
Torrance, CA 1
New York City, NY 1
Atlanta, GA 1
Concord, NC 1
Fremont, CA 1
Wallingford, CT 1
Juneau, AK 1
Clermont, FL 1
Panaji, GA 1
Cypress, TX 1
Fort Lauderdale, FL 1
Portland, OR 1
Inkster, MI 1
Geneva, IL 1
Chicago, IL 1
Rock Hill, SC 1
Sacramento, CA 1
Daytona Beach, FL 1
Washington, D.C., DC 1
Kagha, Bhutan 1
Phoenix, AZ 1
Palm Coast, FL 1
Sollentuna, Stockholm 1
Santo Domingo, Distrito Nacional 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • Wahndo_ wahndo (@Wahndo_) reported

    i'm convinced that nobody works at @etrade it's impossible to connect to customer service

  • AdventuresJh JHAdventures human/sapien (@AdventuresJh) reported

    Im betting against @MorganStanley and @etrade **** em Full NET SHORT 685k

  • Steve22944567 Steve (@Steve22944567) reported

    @etrade How do I contact you other than by phone as your chat is always down? I’m in the uk so phoning isn’t an option

  • ChrisKe77173717 Chris Kelly (@ChrisKe77173717) reported

    @etrade you stole my APE shares!! I’ve been in contact with your company every day since and you won’t help me. You put them into my account then stole them from me. Why?

  • jvalduki jvalduki (@jvalduki) reported

    @etrade Over 2 hours on the phone trying to get my funds transfer to my bank account and it still can’t be done. Awful customer experience

  • varun_kadakia varun kadakia (@varun_kadakia) reported

    @etrade After having call on hold for > 30 mins for 2 times on the so-called 24/7 customer care to understd the reason of abrupt deactivation, next submitting reqd docs, still my brokerage account remains deactivated. Pathetic service, will never recommend this brokerage

  • GailHedglin Gail (@GailHedglin) reported from Meadow Oaks, Florida

    @etrade IF ETRADE GAVE A DAM THEY WOULD HIRE HELP IVE PUT UP WITH THIS CRAP SINCE THE PANDEMIC 2020 DONT YOU THINK THAT IN 2 YRS YOU COULD FIX IT????? I COULD!!!!

  • seemee44 Seemee44 (@seemee44) reported

    @Phred_Bear @etrade No issue with TD CDN

  • suburbanstreete pizzabeermoney (@suburbanstreete) reported

    @etrade Hey etrade how about YOU LET ME CLOSE MY POSITIONS AND GIVE ME MY F#CKINGGGGG MONEYYYYYY holy hell Robinhood is better than this stupid **** wtf

  • rendermack Aubrey Pullman 🚫🚗 (he/him) (@rendermack) reported

    In the last two months, I have spent 5 hours on the phone with @etrade trying to resolve issues with my account (of Trade’s own creation). I am still trying to close my IRA with them due to an incomplete transfer. I have no idea how many more calls it will take.

  • ronin_trades Ronin (@ronin_trades) reported

    @etrade the Paper trading side of the Power E*trade platform is not loading. I get an error stating “Request failed with status code 400.”

  • save_the_shire_ culture warrior (@save_the_shire_) reported

    @etrade servers down?

  • DanaGarrity420 Dana Garrity (@DanaGarrity420) reported

    @etrade *****, *****. Just dealt with their Custoner Service. Put your money elsewhere. Gross.

  • TRADE__U Jeremy R (@TRADE__U) reported

    @etrade I appreciate you reaching out, but this did not help. Additionallly, this is an issue for your development team, not customer service. They need to reverse the latest update. Mobile chart now looks a mess. There isn't enough real estate on mobile for after hours on 5 day/1 hour

  • IsaacSamhane Lloyd-Isaac Samhane 🏳️‍🌈 (@IsaacSamhane) reported

    @etrade I did try calling, and your automated system asked that I set up a pin, but then said that there was an error in trying to set up a pin

Map Check Current Status