E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Township of Evan, KS | 1 |
| Vancouver, BC | 1 |
| San Jose, CA | 1 |
| Winter Park, FL | 1 |
| Lilburn, GA | 1 |
| Brooklyn, NY | 1 |
| Camarillo, CA | 1 |
| Dade City, FL | 1 |
| Menoken, ND | 1 |
| Charlotte, NC | 1 |
| Fairport, NY | 1 |
| Chesapeake, VA | 1 |
| Canovanas, Canovanas | 1 |
| Baltimore, MD | 1 |
| Los Gatos, CA | 1 |
| Newark, NJ | 1 |
| Atlanta, GA | 1 |
| Raleigh, NC | 1 |
| Modesto, CA | 1 |
| Fort Collins, CO | 1 |
| Euless, TX | 1 |
| Chicago, IL | 1 |
| City of Saint Louis, MO | 1 |
| Westland, MI | 1 |
| Huntsville, AL | 1 |
| Virginia Beach, VA | 1 |
| Milwaukee, WI | 1 |
| Los Angeles, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Cabe (@cabeGOD) reported@etrade Your api kind of sucks. It's slow and missing information. I could help you fix this.
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π¦βγ½γγγ―γ»γΆγ»γγγΈγγγ°βπ¦ (@AzulSonikku) reported@etrade FALSE ALARM. I just now remembering the password and email. I really need to write down my credentials. ππππππ
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Edmund J. Janas (@slumbum) reported@ETRADE @MorganStanley Froze all my accounts, including Social Security, over a $118 overdraft. Blocked me from linking outside funds to fix it. Phone and chat both dead ends today. Need funds for food and meds. Zero urgency/care Twenty years a customer. I need this resolved.
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hi (@byehiselllo) reported@etrade Fix ur app first
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MoonStonks (@TargaGordon) reported@etrade I even called, your system kept saying I didnt have a valid account or SSN linked to an account then was on hold for so long I gave up. Despite me being logged in, can't do anything on the platform. Awful, I'll be moving it all off once it re-opens. Too many times now!
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Crispin Cowan πΊπ¦ (@CrispinCowan0) reported@ImmuteSheesh @etrade If price:value is a divide-by-zero error, then the "security" is pure scam. When you hold #crypto, you are a chump holding a bag of air.
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JKSC (@jk1775) reported@etrade @MorganStanley Long time account holder. I have to warn you that e*trade stands out in a very bad way from most other online brokerages in that you still charge fees on mandatory corporate actions on equity holdings. Your UI is top notch but these fees have driven me to open accounts at other brokerages. I hope E*trade reconsiders and eliminates these ridiculous fees to stay competitive.
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shawn (@shilohsox) reported@TLAMB91 @etrade You know you're having a bad day when the Kermit memes come out lol
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Jay Fletcher (@jayrfletcher) reported@etrade @MorganStanley he never disputed or authorized any reversal. An innocent seller is now missing funds, a credit card payment was reversed after posting, and no one can explain why or who initiated it. Hours on the phone with no answers.Please DM me immediately to fix this
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StevenJay88 (@stevenjayhova88) reported@etrade FIX YOUR WEBSITE YOU DUMB *****
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Ben June (@benjune) reported@SouthSideDwayne @etrade @etrade this can't happen. FIX NOW
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Golden Tickets (@VE_Starr) reportedNot exactly most brokers knew before the halt was coming, PROOF @etrade or someone there didn't get the memo BC we have the evidence of TLTC trades above $100k per mmtlp share.. mmat fix was in well before the halt
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Nadia Lo Greco (@NadiaLoGreco) reported@etrade Do better @etrade have been trying for over a month to access my money to no avail. On top of it, I am now also out money because of your error. The case manager wonβt let me escalate beyond him and I still donβt have my money. At my wits end and no one is willing to help me
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GF Vault (@GfVault) reported@etrade @MandellCrawley β customer service has been completely unable to provide a solution. Iβve spoken with roughly 15 representatives, and nobody can tell me why my account was restricted or when it will be restored. The department handling it apparently cannot even speak to me.
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Tobias (@hostileunivers) reported@etrade E*trade will offer you money to open an account and never pay you, Iβve opened three with them, an IRA, a savings account and an individual brokerage account, never got paid their promotion for any of them, bad company