E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Seattle, WA 3
Chicago, IL 2
Portland, OR 2
Port Jefferson, NY 1
Albuquerque, NM 1
Orlando, FL 1
Frankfurt am Main, Hessen 1
New York City, NY 1
Huntington Station, NY 1
Marquette, MI 1
Berkeley, CA 1
Altamont, TN 1
Kerrville, TX 1
Westminster, CO 1
Stillwater, MN 1
Saint Petersburg, Sankt-Peterburg 1
Denver, CO 1
Martin, TN 1
Durham, NC 1
Baton Rouge, LA 1
Satellite Beach, FL 1
East Wenatchee, WA 1
Beacon, NY 1
Dallas, TX 1
Rancho Santa Margarita, CA 1
Apex, NC 1
Pineville, LA 1
Sandersville, GA 1
Winston-Salem, NC 1
Tehran, Ostān-e Tehrān 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • ganchen2 Ganesh K Iyer (@ganchen2) reported

    pathetic customer service @etrade . Moving out to @TDAmeritrade .

  • scottbradleywat Scott Watson (@scottbradleywat) reported

    @etrade waiting for the crash of 50% for the 3rd flip in my life time, sighed, retired 56, zero debt, top 2%

  • Shapshftr Shapshftr (@Shapshftr) reported

    @etrade NO, THE MARKET WILL CRASH!

  • truthbus truthbus (@truthbus) reported

    @etrade fix your platform

  • MobJobs Rick O'Connell (@MobJobs) reported

    @etrade Will you be adding a customer service with telephone or live chat functions at anytime in the future? Also what the record for Hold Time? I think I wanna go for it. It's got to be somewhere in 7 hour range... Stay Average E-Trade

  • dirtpooor DIRTPOOOR (@dirtpooor) reported

    This morning I was short a few thousand shares of a stock that went up on news. At the bell I saw this and @etrade system magically goes down and I cant get back in for 9 Minutes to close costing me over $7000! Their response: we had no outages...this is how you treat loyal

  • thelostarguer SG (@thelostarguer) reported

    @etrade Stop tweeting and get somebody to answer at your call center. This is ridiculous nobody cares about your ability to reach new customers. EXISTING CLIENTS care when they can’t have their issues solved with your miserable excuse for customer services.

  • beny323 Ben (@beny323) reported

    @MNtravis @etrade 3/7 Participants have repeatedly broken into the offices of a police union headquarters building and last month clashed for weeks with federal agents dispatched to protect a U.S. courthouse targeted by protesters.

  • psmith510 Peggy Smith (@psmith510) reported

    @etrade Outage is just part of the problem. If you need to call 2-3 hr on hold. Use live chat? 2 hr wait

  • blkgrltrades blkgrltrades (@blkgrltrades) reported

    @etrade seriously??? Wtf?

  • AlexanVaughan Alexan Vaughan (@AlexanVaughan) reported

    @etrade I can’t buy stocks or access my money despite having plenty in my etrade account. All attempts to reach support have failed, and you said it may take up to 5 days to get a response to my issue. This is unacceptable for a trading platform! #helpme!

  • beny323 Ben (@beny323) reported

    @MNtravis @etrade 'Participants have repeatedly broken into the offices of a police union headquarters building and last month clashed for weeks with federal agents dispatched to protect a U.S. courthouse targeted by protesters.'

  • NurbuLamaSherp2 Nurbu Lama Sherpa (@NurbuLamaSherp2) reported

    @etrade @J_Pepe_Br This E*TRADE is **** like robinhood. Down in the morning when we need it the most. ****.

  • wggbullet WGZ (@wggbullet) reported

    @etrade do you even care about getting the website and app working for users? we are risking our money !! and thanks for costing me $20k today. down more than 1 hour after market open? really?

  • MattGraveen Matthew Graveen (@MattGraveen) reported

    @etrade why is the mobile app down?!?

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