E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Houston, TX 2
Atlanta, GA 2
Alden, NY 1
Farm Hill, FL 1
Duluth, GA 1
Thousand Oaks, CA 1
Orlando, FL 1
Lakewood, CO 1
San Francisco, CA 1
San Diego, CA 1
Temecula, CA 1
Plattsburgh, NY 1
North Wales, PA 1
Pompano Beach, FL 1
Colchester, England 1
Columbus, OH 1
Los Angeles, CA 1
Reşiţa, Judeţul Caraş-Severin 1
Metuchen, NJ 1
Rochester, NY 1
Loganton, PA 1
North Port, FL 1
Maricopa, AZ 1
Plano, TX 1
Ruskin, FL 1
Dublin, CA 1
Torrance, CA 1
New York City, NY 1
Concord, NC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • ALPacaUrfudge Tomas Gardner (@ALPacaUrfudge) reported

    @etrade Why is the site so slow right now its like AOL dial-up?

  • SteelerLeafs Spartan (@SteelerLeafs) reported

    @DisneyDreamHous @Cole24_Trades @etrade Have heard so many people complaining about eTrade's restrictions and server issues costing them trades and cash. TD is a slick machine. Maybe one clitch for a minute in a year? Knock on wood! lol

  • chefstefanko Jason Stefanko (@chefstefanko) reported

    @etrade one hour hold and counting.......... @RobinhoodApp how’s your customer service?

  • a1core1 Alcore (@a1core1) reported

    Lots of tough days lately. Taking the rest of the day off so I can start fresh tomorrow. Should be ok if I can at least trade the open. No more @etrade issues getting between me and my profits.

  • YeMustBeReBorn lucky (@YeMustBeReBorn) reported

    @etrade Traders are closing their accounts with you. High net worth accounts moving to @IBKR and @TDAmeritrade ... your poor service is costing people too much money

  • strammis Strammis (@strammis) reported

    @etrade @CitiesOfHeroes I am having the same issue. If you have some systemic issue going on, atleast just post it on your website so we can check back when it is resolved.

  • ChuckSciTech Chuck Baggett @ChuckBaggett -SN9 - Onward To Mars! (@ChuckSciTech) reported

    @etrade hoarding not boarding? Do people make typos on purpose they get engagement even though it's just people pointing out an error?

  • scselig Sam (@scselig) reported

    @etrade is down @zerohedge

  • theraceforever Blake Phlegmatic (@theraceforever) reported

    @Etrade for all intents and purposes, no longer offers customer support

  • KowalczykRyan Ryan Kowalczyk (@KowalczykRyan) reported

    E*TRADE PRO seems to be going down, no longer providing any charting or updates...some quotes still coming across but barely @etrade

  • hughhmoore Hugh Moore (@hughhmoore) reported

    @etrade No customer support! Phone lines never answer, online chat wait 231 minutes right now. I have an expiring right and it requires me to call, but can't get through.

  • DisneyDreamHous Paul aka Disney Dream House (@DisneyDreamHous) reported

    @SteelerLeafs @Cole24_Trades Can't buy it on @etrade because of CE. They are garbage. BTW... their web servers were slow & unresponsive on 2 consecutive days when trading session started. I've already started the move to TDA.

  • ProfitNapz Profit Napz😴💰 (@ProfitNapz) reported

    @etrade Terrible platform and even worse customer service

  • StockHollywood Stock Hollywood (@StockHollywood) reported

    @etrade your platform is seriously ****** up lately. damn

  • AustinDom Austin💰 (@AustinDom) reported

    @TDAmeritrade @etrade i applied for an account transfer like 3 weeks ago (td->etrade) Since it wouldn’t transfer, I liquidated my assests and tried to transfer the cash, but it said it can’t bc I have a current transfer going on. I’m not sure what to do now. plz help

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