E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Houston, TX | 2 |
| Dublin, Leinster | 1 |
| Alden, NY | 1 |
| Farm Hill, FL | 1 |
| Duluth, GA | 1 |
| Thousand Oaks, CA | 1 |
| Orlando, FL | 1 |
| Lakewood, CO | 1 |
| San Francisco, CA | 1 |
| San Diego, CA | 1 |
| Temecula, CA | 1 |
| Plattsburgh, NY | 1 |
| North Wales, PA | 1 |
| Pompano Beach, FL | 1 |
| Colchester, England | 1 |
| Columbus, OH | 1 |
| Atlanta, GA | 1 |
| Los Angeles, CA | 1 |
| Reşiţa, Judeţul Caraş-Severin | 1 |
| Metuchen, NJ | 1 |
| Rochester, NY | 1 |
| Loganton, PA | 1 |
| North Port, FL | 1 |
| Maricopa, AZ | 1 |
| Plano, TX | 1 |
| Ruskin, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Stone Cold Steve Irwin
(@brosesmaloan) reported
@etrade why is your “first class service” so bad?
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Ashley DeAngelo MSW
(@AshleyD_MSW) reported
from
Portland, Maine
@etrade Starbucks credit card was my idea. Quadrupled their profits. Larry David from Curb Your Enthusiasm stole the idea. Tried getting a lawyer. No one wants to help not even Harvard. They never emailed me back. Suggestions? Homeless @MorganStanley @Fidelity told my bank USAA No help
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SPYzilla
(@spy_zilla) reported
@etrade are you ever gonna fix your piece of **** app for iPhone that decides not to place orders whenever it feels like it? Missed $SPY $402.60 today. Thanks a lot.
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Allen Bolinger
(@AllenBolinger) reported
@etrade Where are the tax forms? I see you have conveniently turned off the "Chat" feature on the App. Just because you are required to have them postmarked by a certain date, that doesn't mean you HAVE to wait until then. How about some customer service?
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Thomas Riddle
(@ThomasR59308790) reported
@Etrade_Sucks @etrade is needs be shutdown. Hold deposits $3000 for 7days company policy but online says 1-2days, CS 45min waits standard and zero help!
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El Gallo
(@JulioGlo92) reported
Seems their help chat is also not functioning currently on the Android app. Hopefully this reaches someone in case others are experiencing this as well. @etrade
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Maximus Jones ☘️ ✌️
(@redeemingOursin) reported
@etrade you guys need to invest in customer service! #horrible
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Andre
(@haramdre) reported
@etrade why is your live chat feature never functional? I can’t even send an email through the app. Calling by phone is impossible too. Should I send a carrier pigeon to your HQ or outsourced customer service? 🥰
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Thomas Riddle
(@ThomasR59308790) reported
@etrade DO NOT USE THIS SERVICE! Twice now deposited $3000 check takes 7days to clear. Site states 1-2 days. 45min waits everytime call, they threatened to close my accounts if posted story details here and hung up on me. Cust @ 2yrs 3 accounts no returned checks.
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Miz Tweet 🐣
(@Mrtweety101) reported
@etrade This has to be the worse trading platform ever . So many scammy in there . Their charts are so horrible and customer services sucks ! On the phone with them forever and my issues wasn’t resolved . Investigate them
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Glen Wilson
(@GlenWilson2014) reported
@etrade It's not possible to mine enough minerals to produce enough batteries to make this happen. Also, the grid will crash.
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El Gallo
(@JulioGlo92) reported
Anyone else's @etrade brokerage account experiencing a glitch? Mine is showing an inaccurate cash balance.
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Ernest C. Smitten 🇺🇦
(@ErnestC_Smitten) reported
@SteveUrkelDude My plans always blow up & terrible at taking profits/setting SLs due to FOMO. Also, @eTrade seems to trigger my SLs below the bid so I can't trust 'em. 🤬 Absolutely hated doing it, but managed to exit $BBAI & $MGAM at the top today. Is this what personal growth feels like? 🧐
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BonKan
(@BonKanders) reported
@etrade. I have been on hold for 30 plus minutes with the bond department. Can you please help.
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Mark frederico
(@Markfrederico62) reported
@vrundsa @etrade Sounds like u shouldn’t be a customer. Maybe better to trade on cnn
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