E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Houston, TX | 3 |
| San Francisco, CA | 2 |
| Mohnton, PA | 1 |
| Laredo, TX | 1 |
| Needham, MA | 1 |
| Kralendijk, Bonaire | 1 |
| Charlotte, NC | 1 |
| Elmont, NY | 1 |
| Wellsford, Auckland | 1 |
| Idar-Oberstein, Rheinland-Pfalz | 1 |
| Las Vegas, NV | 1 |
| Peoria, IL | 1 |
| Troutdale, OR | 1 |
| Indianapolis, IN | 1 |
| Salt Lake City, UT | 1 |
| Dallas, TX | 1 |
| Redwood City, CA | 1 |
| Dublin, Leinster | 1 |
| Alden, NY | 1 |
| Farm Hill, FL | 1 |
| Duluth, GA | 1 |
| Thousand Oaks, CA | 1 |
| Orlando, FL | 1 |
| Lakewood, CO | 1 |
| San Diego, CA | 1 |
| Temecula, CA | 1 |
| Plattsburgh, NY | 1 |
| North Wales, PA | 1 |
| Pompano Beach, FL | 1 |
| Colchester, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Lance Houston, J.D., LL.M.
(@lancehouston) reported
Sorry @etrade you just lost a customer. Slow customer service, 2 hour hold times to speak with an agent, barely working website and your app is glitchy. #etrade #dobetter
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Giga 🤡 Gordon
(@ThetaSavedMe) reported
@tradinggrounds @etrade It is really bad
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Deltron Jackson
(@elpincheguey24) reported
@etrade Friday you locked my account mid-day because you suddenly decided I need to provide you a SSN card, with ZERO notice. The $$ you cost me on expiring options is inexcusable! Your business practice is terrible. Fix this!!!!!!!!!!!!!!!!!!
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JGSwift
(@JGLetsGo) reported
@etrade has made an error on my 1099 so please everyone look closely. It is showing “other income” from a Capital Mortgage Plus that I don’t have any affiliation with and yet no record of the transaction under “transactions” study your 1099-Misc page
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Bearisdumb33
(@bearisdumb33) reported
@tradinggrounds @etrade Is there a reason need to contact E Trade that I need to be aware of. I use E Trade. If it’s a personal issue, of course I’m not asking for personal or private info. Just when you said others as well I wanted to ask.
-
lindaramer@aol.com
(@lindarameraolc1) reported
@etrade @anbfair Just STOP WITH THE STUPID FAKE PHONE NUMBER. YOU GUYS ALWAYS DROP THE CALL AFTER YOU Make US WAIT TWO HOURS. WHY DO YOU INSIST ON GIVING OUT THIS BOGUS PHONE NUMBER
-
chefski
(@__chefski__) reported
@etrade I can't log into my account because your login process rejects any password I give it (even if I _just_ changed it). What gives?
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Ethan Tate
(@__Detailing) reported
@etrade you’re customer service is absolutely terrible.
-
THEE Kathy Sandru
(@SandruSom) reported
@etrade Can you tell me whether or not your site is down? I have been attempting to contact Customer Service & there’s a 2 hour wait on the phone. I need to speak to a rep ASAP
-
Yani ☀️ F4!
(@TheYanipopo) reported
Is @etrade down?? 😭 I cant login
-
tes.3m.21
(@tes1m211) reported
@etrade has been spotty today. I could make some trades. But my #Ribinhood worked fine. My advice, & I said this before: split your money between multiple platforms in case only 1 is having an issue. At least you’re not stuck. I do NOT hold $HOOD
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Jonnysb ☮️
(@Jonnysbc) reported
@etrade Where? Perhaps, y'know, a link would be helpful. This is the worst social media account on Twitter.
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Adam Minter
(@AdamMinter) reported
@etrade i can't access my account, and - when using your site - i can't access a human being to help me. so two things. first, how do i reach a real human being who can restore access to my ira account? and second, can you recommend a new online brokerage?
-
Joe Kunkle
(@OptionsHawk) reported
@OddStockTrader @etrade Feature not a bug, 3X the profits
-
Deltron Jackson
(@elpincheguey24) reported
@etrade the fact that i was trading with no issues until you decided in the middle of the trading day that you needed my SSN card and locked my account is unforgivable. You cost me $$$!!!!! Your team’s stupid decision made me lose money.