E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Houston, TX | 2 |
| Dallas, TX | 1 |
| Redwood City, CA | 1 |
| Dublin, Leinster | 1 |
| Alden, NY | 1 |
| Farm Hill, FL | 1 |
| Duluth, GA | 1 |
| Thousand Oaks, CA | 1 |
| Orlando, FL | 1 |
| Lakewood, CO | 1 |
| San Francisco, CA | 1 |
| San Diego, CA | 1 |
| Temecula, CA | 1 |
| Plattsburgh, NY | 1 |
| North Wales, PA | 1 |
| Pompano Beach, FL | 1 |
| Colchester, England | 1 |
| Columbus, OH | 1 |
| Atlanta, GA | 1 |
| Los Angeles, CA | 1 |
| Reşiţa, Judeţul Caraş-Severin | 1 |
| Metuchen, NJ | 1 |
| Rochester, NY | 1 |
| Loganton, PA | 1 |
| North Port, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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MoSh
(@moshenoy14) reported
@etrade has got to have the worst customer service team in its Beneficiary Services dept. Been 11 weeks since my paperwork and it's the same response every time I check. No matter who you talk to, a rep or his manager, it's the same response "should be resolved in 1-2 days".
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Helene townsend
(@Helenetownsend_) reported
@David_Jarillo @CHUCKG73 @etrade Have you been able to solve your account issues?
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Excaliburger42
(@Excaliburger42) reported
Is anyone else having trouble with @etrade? I suddenly can't see the value of any of my options
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Vidipblip
(@GG_chery) reported
@etrade I’m really having a bad customer experience with you guys. Since Friday morning, it has been impossible to have one of your representatives fix the issues with my account and every time they were supposed to call me back, no one ever did.
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StockRanger
(@StockRanger_) reported
$GGII fills are terrible with @etrade. Be careful out there.
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Chris Drzewiecki
(@cjevy) reported
@etrade Is there no online customer service anymore? I had fraudulent charges on my card and I dont have 2 hours to wait on hold during the day on the phone
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Jim Langdon
(@jim_langdon) reported
@etrade Is having a bad day
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jim
(@LuvURDemocracy) reported
@CHUCKG73 @etrade My options chains cut out right when it started to rip down this afternoon. Now they are blank.
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sm
(@RogueThetan) reported
@etrade What do I have to do get customer service help? You have my account locked so I can’t access it. I’ve called multiple times, been on hold literal HOURS without a person answering, emailed without reply. @FTC
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RetailStock
(@StockRetail) reported
Note: I deleted my market cap tweet. Why? I noticed the market cap on @etrade for $ape matches the math for the market cap for $amc. Meaning i now just believe they are accidentally saying the #amc market cap on the #ape ticker. They need to adjust it but that's just data issues
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Bob
(@Bob99236782) reported
@jr_sojka @etrade @CEOAdam To much this is ******. This is ******* pathetic that retail has to monitor even basic **** to make sure brothers are doing their fiduciary duty to their customer. It's pathetic we have to monitor our options to now like this
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Is It Over Yet
(@wortisthis) reported
@etrade Why is it impossible to active an account with you? Trying to activate my ESP and got “You are unable to complete activation at this time”. Customer service couldn’t help me after waiting nearly an hour to talk to them. A week later still can’t activate my account.
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VEGASCHARK
(@CHUCKG73) reported
Anyone else having trouble getting filled on @etrade Was above the ask and couldn’t get filled. Cancelled it then it rips. BS!!!
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Bob
(@Bob99236782) reported
@jr_sojka @etrade @CEOAdam When I went to exercise amc 1 and couldn't called the broker they said it's a known issue and they are looking into it . But it's always a known issue and they say this so you leave them alone. Make some healthy noise everybody don't let them take everything you got
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Muhammad Bilal
(@MDBilal1982) reported
@etrade experiencing one of the worst services, ur customer care number doesn't connect and when it does it gives u a hold time of 60 mins.ur chats are never live, we have shares with u all allotted by our company Fortinet
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