E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Miami, FL 2
New York City, NY 2
Anchorage, AK 2
Chandler, AZ 1
Louisville, KY 1
Westfield, NJ 1
Columbus, OH 1
Russellville, AR 1
Chicago, IL 1
Glen Ellyn, IL 1
Camarillo, CA 1
Lombard, IL 1
Portland, OR 1
McKinney, TX 1
Cypress, TX 1
Bossier City, LA 1
The Bronx, NY 1
Philadelphia, PA 1
Endicott, NY 1
Blauvelt, NY 1
Claflin, KS 1
Westerville, OH 1
La Quinta, CA 1
Meeker, CO 1
Durham, NC 1
Cairo, Cairo Governorate 1
Martinez, CA 1
Folsom, CA 1
Staten Island, NY 1
Fort Worth, TX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • StockRanger_ StockRanger (@StockRanger_) reported

    @etrade terrible fills again on dip of $ISWH even hitting way above the ask. This platform is not for #otc

  • s_carlitto CarlittoS (@s_carlitto) reported

    @etrade What’s going on with you guys? I am having problems with closing all my positions! And now after 2 hours later you execute me 2 orders !? I want a full refund!

  • MyCloudCompute Alex Alvord (@MyCloudCompute) reported

    @etrade been a customer for a decade and sitting on hold for 43 minutes. Do better - this is terrible and why should I continue being your customer? #Getwithit

  • YoungOGenius KING (@YoungOGenius) reported

    @etrade power trade app is the worst ******* app ever!

  • Joejeffers13 Joe jeffers (@Joejeffers13) reported

    @mfs_photography @etrade Sounds like BS. I would’ve told them I’m switching brokers. Not all brokers are having this problem.

  • TokenizedCrypto Tokenized (@TokenizedCrypto) reported

    @etrade goes down and freezes funds mid trading session, and not even responding to customer support to handle open orders What a crock of ****

  • mfs_photography MFS Photography (@mfs_photography) reported

    Just spent an hour on the phone with @etrade . Per CS all quotes come from a vendor and this appears to be an issue from their vendor which they cant troubleshoot. Was told could be anywhere from an hour to 1 day to update $BRTX $BRTXQ

  • AndersGreen8 Anders Green (@AndersGreen8) reported

    @etrade Hey guys, people have been asking for third-party 2FA support (like @Authy) for nearly a decade. Yes, we know, you have an existing, crippled 2FA password-addition hack, but you can make it better. 👍👍🙏

  • ALPacaUrfudge Tomas the Hashtagger (@ALPacaUrfudge) reported

    @etrade Why am I not allowed to add funds to my account? Also I already spent 2 hours waiting on the phone for "Customer Service"

  • jtb36 jtb3 (@jtb36) reported

    @muladamus @EricWooters @etrade using etrade pro on my desktop and no issues, but was not working earlier on my phone...

  • dd_trades DD (@dd_trades) reported

    WTF @etrade get it together. First option chain wasn't pulling up. Now lag execution. everything pending. thanks.

  • yuenlee Yuen Lee (@yuenlee) reported

    @etrade After waiting for a total of 1.5 hours last night, I finally was able to speak with a customer rep. My problem isn’t standard and your FAQs did not help. I was instructed to call back today to speak to another team. Let’s see how long the wait time is for that...

  • muladamus MULADAMUS (@muladamus) reported

    @EricWooters @etrade If you use @etrade .. Lets all like this and tag them to get their attention. Please fix $BRTX

  • TDDOR @TDDOR (@TDDOR) reported

    @PhillySpecialSB @etrade Mina Mar is the first in line to provide what I'm calling 'Pink Sheet Bailout Money' In the coming months if these companies fail to produce, well then **** it But if MMG can play match maker & succeed with say 1 out of 4, we may be on to something here So far 4 co's on board

  • 18inchestC 18inchestheComedian (@18inchestC) reported

    @etrade i need help! Where is your excellent customer service? Dm me!

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