E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Atlanta, GA | 2 |
| Oklahoma City, OK | 2 |
| Columbus, OH | 1 |
| Los Angeles, CA | 1 |
| Reşiţa, Judeţul Caraş-Severin | 1 |
| Metuchen, NJ | 1 |
| Rochester, NY | 1 |
| Loganton, PA | 1 |
| North Port, FL | 1 |
| Maricopa, AZ | 1 |
| Plano, TX | 1 |
| Ruskin, FL | 1 |
| Dublin, CA | 1 |
| Torrance, CA | 1 |
| New York City, NY | 1 |
| Concord, NC | 1 |
| Fremont, CA | 1 |
| Wallingford, CT | 1 |
| Juneau, AK | 1 |
| Clermont, FL | 1 |
| Panaji, GA | 1 |
| Cypress, TX | 1 |
| Fort Lauderdale, FL | 1 |
| Portland, OR | 1 |
| Inkster, MI | 1 |
| Geneva, IL | 1 |
| Chicago, IL | 1 |
| Rock Hill, SC | 1 |
| Sacramento, CA | 1 |
| Daytona Beach, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Evan
(@Evan_Kuker) reported
@etrade Locked out of my account for no reason, you wont let me recover my accounts....but you continue to deposit funds into the locked account from my bank. Been on hold on the phone for 1 1/2 hours now and am estimated 382 min. Wait time on live chat. Terrible customer service.
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Craft Beer OfThe Day
(@CraftBeerOTD) reported
@etrade waiting more than 4 hours today on the phone in hopes to get support fixing your inability to execute trades for the 3rd day in a row. Still no answer... #Stocks
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ً
(@NotTodayFoo) reported
@etrade Sell offs don’t matter when your brokerage doesn’t work for the first WHOLE hour of trading. Cmon guys. I still love ya though. Just fix it NOW.
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AbeLincolns
(@PhillySpecialSB) reported
from
Cardiff, New Jersey
I know a trading platform these corrupt brokers like @etrade can't manipulate to help shorts cover tomorrow.. While they are screwing over their customers freezing up their own platform I'll be watching my #LQDFX #Forex account grow. @lqdfxbroker 📈📈🤑
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SocialACD
(@SocialACD) reported
@zerohedge Goes right along with my Margin notice from @Etrade raising margin maintenance on $SLV from 25% to 50%. They are going to try and kill this thing off before it gets legs. They learned their lesson on $GME.
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Joshua Hoffman
(@FandangoJosh) reported
@ColantonioFrank here ya go... MM shut down all trading at TD of $HCMC. Question I have now is if I can transfer all my shares of everything to another broker. @etrade for example
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DemocracyPrevails
(@IQ45sociopath) reported
@etrade I have been calling E*TRADE for days. I was just on hold for 3 hours. It’s the quite literally the worst customer service that I’ve ever seen in my life. I have several accounts that I now want to close and take my business elsewhere, which wasn’t the reason for the call.
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Jeffrey Silverman
(@JSilverman22) reported
I finally found a reason to have a landline - 2 hours on hold waiting for @etrade customer support and no nothing to do with @GameStop
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DemocracyPrevails
(@IQ45sociopath) reported
@etrade I have been calling E*TRADE for days. I was just on hold for 3 hours. It’s the quite literally the worst customer service that I’ve ever seen in my life. I have several accounts that I now want to close and take my business elsewhere, which wasn’t the reason for the call.
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Bill S
(@bills73) reported
I just shot email in @etrade customer service. Not gonna stay on phone for hours let’s see if they reply kinda sucks I am now worried about placing a large order and getting stuck in trade.
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DemocracyPrevails
(@IQ45sociopath) reported
@Sethott4 @etrade I have been calling E*TRADE for days. I was just on hold for 3 hours. It’s the quite literally the worst customer service that I’ve ever seen in my life. I have several accounts that I now want to close and take my business elsewhere, which wasn’t the reason for the call.
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🚀🚀 0001 TRADER 🚀🚀
(@0001_Trader) reported
@PennantTrader @TDAmeritrade @etrade $HCMC did you not see problems people have been tweeting about TD not being able to place an order?
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SummontheCourage
(@NoVaDuf) reported
@InfinityTradesX @etrade 🤔🤔 same with TDa since Friday, feels like they throttled down the platform on purpose
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TheDumbMoney
(@pineStJournal) reported
@CordovaTrades @etrade ThinkOrSwim too. Really slow to load and exec.
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J.C.
(@GolfAndStocks) reported
@etrade I have 7 figures with you guys and been with you for 20 years, time to diversify away since your platform apparently can't handle today's world and your customer service is completely MIA. I'm just a small fish but what happened today was unacceptable.
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