E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Houston, TX | 3 |
| Dallas, TX | 2 |
| San Francisco, CA | 2 |
| Butler, PA | 1 |
| East Sandwich, MA | 1 |
| Chicago, IL | 1 |
| Liberty, NY | 1 |
| Franklin, MA | 1 |
| Redmond, WA | 1 |
| San Gabriel, CA | 1 |
| West Jordan, UT | 1 |
| Mohnton, PA | 1 |
| Laredo, TX | 1 |
| Needham, MA | 1 |
| Kralendijk, Bonaire | 1 |
| Charlotte, NC | 1 |
| Elmont, NY | 1 |
| Wellsford, Auckland | 1 |
| Idar-Oberstein, Rheinland-Pfalz | 1 |
| Las Vegas, NV | 1 |
| Peoria, IL | 1 |
| Troutdale, OR | 1 |
| Indianapolis, IN | 1 |
| Salt Lake City, UT | 1 |
| Redwood City, CA | 1 |
| Dublin, Leinster | 1 |
| Alden, NY | 1 |
| Farm Hill, FL | 1 |
| Duluth, GA | 1 |
| Thousand Oaks, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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@obemartell
(@mjcfloor) reported
@TevoShabazz @etrade Same issue here. Etrade cant get right
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Trading With Aloha
(@TradingAloha) reported
@radioflyer007 @etrade I got with support. They said "soon" it would be fixed but that was 40 mins ago
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StevenYeh
(@radioflyer007) reported
@ETRADE options chain has been down all morning and no one will answer calls - not online chat agent, not customer service, and not the local rep either. Frustrating and unacceptable!
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Rich Hamilton Jr
(@RichHamiltonJr) reported
Hey, @etrade you need to fix your options chain.
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Fielding2001
(@jennyfields79) reported
@keithkasarjian @etrade It was broken last night. Search couldn’t find a stock, even AMZN. Were they hacked?
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Michael R.
(@agamemnus_dev) reported
Etrade call options are broken across the board. No ask no bid. Great technology. Thanks @etrade!
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Lane Buchanan
(@LaneBuchanan11) reported
@etrade can you not fix your mobile app. Spy options Spx options they show no bid and haven’t all morning. Why is it so hard for you guys to keep your platform working ? Sad
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William Meyers
(@gobtx1) reported
so irritated over @etrade and absolutely no help! going for a walk $TSLA $SPY
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Contrarian Wolf
(@ContrarianWolf) reported
This is ridiculous from @etrade, 1hr15m into the trading day and the options chain is still down.
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Matt
(@mattr777) reported
@etrade You can't even give an update or anything regarding the issues today? No options chains. Just sit on hold for hours? Cmon do better.
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Sell The Rip
(@Sell_The_Rip) reported
@etrade WTF is going on
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Omar Olivares Matos
(@oom191068) reported
from
The Hammocks, Florida
@etrade Can you fix your options chain prices please? You stink today…
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Jason
(@bigfunnybones) reported
@Artea1_ @etrade My fault for panic selling a position, but the contract I was holding hit 5.50 and I sold at 4.10 bc I didn’t know what ******** was going on. Still profited, but damn.
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Marvin The Options Trader
(@OptionsMarvin) reported
@etrade #ETRADE PLATFORM IS DOWN. CUSTOMERS COMPLAINS ON OPTIONS CHAIN, UNABLE TO ACT
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HardRoQ3-T.U.T.K.
(@HardRoQ3) reported
@etrade WTF is wrong with your platform?!?! None of my positions are updating and The bid ask on all options is 0.00. If I want to close a position I can’t and even when I login on the computer the same issue is happening. What in the actual ****?!
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