E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
Check Current Status
Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Houston, TX | 3 |
| San Francisco, CA | 2 |
| Elmont, NY | 1 |
| Wellsford, Auckland | 1 |
| Idar-Oberstein, Rheinland-Pfalz | 1 |
| Las Vegas, NV | 1 |
| Peoria, IL | 1 |
| Troutdale, OR | 1 |
| Indianapolis, IN | 1 |
| Salt Lake City, UT | 1 |
| Dallas, TX | 1 |
| Redwood City, CA | 1 |
| Dublin, Leinster | 1 |
| Alden, NY | 1 |
| Farm Hill, FL | 1 |
| Duluth, GA | 1 |
| Thousand Oaks, CA | 1 |
| Orlando, FL | 1 |
| Lakewood, CO | 1 |
| San Diego, CA | 1 |
| Temecula, CA | 1 |
| Plattsburgh, NY | 1 |
| North Wales, PA | 1 |
| Pompano Beach, FL | 1 |
| Colchester, England | 1 |
| Columbus, OH | 1 |
| Atlanta, GA | 1 |
| Los Angeles, CA | 1 |
| Reşiţa, Judeţul Caraş-Severin | 1 |
| Metuchen, NJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
-
ilyafalls
(@ilyafalls) reported
@etrade Did you fire the customer service department? I've never had an issue calling before
-
clint
(@cochieng45) reported
@etrade might be the most useless app customer service number never works
-
Tale
(@tale_emoney) reported
@SLHocking @etrade Dm @GirlsDailyNL ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
-
MHL
(@Financi34544151) reported
@HIOTrading @etrade Avoid this company like the plague. 3 hour wait times for phone support, probably the slowest funds clearance in the industry, delayed tickers, trading software that seems like it was developed by 1st graders, I can on and on....
-
Josh Mitchell
(@MrJoshMitchell) reported
Yaaaa time to move the entire account to @etrade Tired of how bad @ChaseSupport @Chase is with some of my positions. Can’t even get it to show up… Gotta be a lawsuit coming playing with peoples money like that.
-
KnoX
(@lKnoXl) reported
@etrade I've been trying to get a hold of customer support for 2 days on a time sensitive matter. What is going on with your chat and phone lines?
-
GAS | Matt
(@EsportsgasMatt) reported
Got kicked out of my account while trading and now I’m unable to sign back in. Can I get some support before I take the rest of my money out and transfer it to @etrade ?! @RobinhoodApp
-
whon4_DhaWin
(@Whon4D) reported
from
Antioch, California
@etrade wtf bro
-
Sivakumar Paramasivam
(@SivakumarParam5) reported
@etrade , I am really not happy with an etrade service. Almost a month, everyday I am calling customer service to process my request. No proper response. Everyone are saying, it will get it done today, but NO.
-
mrdorsey2017@gmail.com
(@mrdorsey2017) reported
@etrade I have trying to get in contact with Coustmer service for 3 weeks I'm trying to transfer my stock your online chat doesn't work and I can't find any email address
-
MHL
(@Financi34544151) reported
@etrade 90 min. phone wait times. Live Chat never operating, snail pace funds deposit clearance times. Delayed quotes for whatvr stupid reason. I cant believe this company has not gone out of business yet. Step up your game, @etrade. @TDAmeritrade is eating your lunch.
-
whatdothlife
(@whatdothlife2) reported
@etrade i just sold some calls and the money didn't show up in my cash purchasing power. i triple checked and it was not a fat finger or error on my end. what gives?
-
Fireball
(@fireballka7) reported
@Red_BULLish @etrade I have the same fkn problem. multiple times a week I get **** in the box. tired of it.
-
adam|oe
(@adamoe) reported
@etrade whats going on with your Customer Support?! "2 Hours+ Wait time" with no option for call back and your email support bounces back with a "Full Inbox" notification.. wtf?! #etrade #CustomerExperience #customersupport
-
ilyafalls
(@ilyafalls) reported
@etrade What's up with hold times for customer service? I've been trying to call at all different times of the day and it gives me 2 hour wait times every time. It never was like this before when I called.
Check Current Status