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E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Columbus, OH 3
Ontario, CA 1
Noida, UP 1
Westminster, MD 1
Aiken, SC 2
Los Altos, CA 2
Katy, TX 3
Camden, ME 1
Chicago, IL 4
South Dennis, MA 1
Pacifica, CA 1
Berryville, AR 2
Bozeman, MT 1
Warren, MI 1
La Mirada, CA 1
South Burlington, VT 1
Bernville, PA 1
Denver, CO 2
Chelsea, MA 1
Miami, FL 4
Dallas, TX 3
Arab, AL 1
Los Angeles, CA 6
Lynnwood, WA 1
Loveland, CO 1
Waynesville, NC 1
Grayslake, IL 2
Hedgesville, WV 1
Cameron Park, CA 1
Santa Clara, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • WolfFintwit
    Wolf of Fintwit (@WolfFintwit) reported

    Just started using @etrade does it always lag so far behind when the market opens?! WTF!! Still hasn’t updated any tickers since the bell… have to click and watch the bids to see where the price is at smh

  • DarqueRoomGames
    W Schenck (@DarqueRoomGames) reported

    @etrade is there anyone working in support today?

  • pepesandiego
    Pepe (@pepesandiego) reported

    @etrade I've been trying to contact customer service for days, can't get anyone to answer the phone it is an urgent matter, what is going on?

  • FullSend25
    Daniel Kleist (@FullSend25) reported

    @AMCbiggums @etrade Etrade you need to go through Etrade Pro. Etrade is just as bad as RH. They're owned by the criminal enterprise Morgan Stanley. I use Etrade simply because they have the simplest quick trading platform. You can get your trades in and make edits within split seconds.

  • CallsPuts1
    Al Harristocks (@CallsPuts1) reported

    $CND 10.20's and @Etrade desktop and mobile app not working

  • sonnyleevan
    Sonny Van (@sonnyleevan) reported

    @etrade blows! Why ******** are you asking me to enter my password over the phone then reset automatically it without confirming. I use a password manager FFS

  • tbrusletten
    Passably Affable - Super-AntiRacist (@tbrusletten) reported

    @etrade has the worst customer service I've ever encountered. And I say this after having to deal with Spirit Airlines once seven years ago.

  • RockNRollTaboo
    Rock N Roll Taboo (@RockNRollTaboo) reported

    @etrade 2 HOUR Wait Time Trying To Get ETRADE Customer Service?~~>>>NOT GOOD!

  • megaphone2019
    Michael Migliaccio (@megaphone2019) reported

    @etrade **** sleep I’m in everything deep ***** $DWAC $PHUN $PHUNW 🚀🚀🚀🚀🚀🚀🚀🖕🖕 **** THE SHORTS 🩳 Let’s push push into thousands of %

  • Spiritus2019
    Spiritus (@Spiritus2019) reported

    @InvestorsLive @etrade What is they worst they didnt even bother to check why the stock is 1000% up? Didn’t they invent a cure for cancer or flying car?

  • megaphone2019
    Michael Migliaccio (@megaphone2019) reported

    @etrade **** sleep I’m in everything deep ***** $DWAC $PHUN $PHUNW 🚀🚀🚀🚀🚀🚀🚀🖕🖕 **** THE SHORTS 🩳 Let’s push push into thousands of %

  • jerrylindsay69
    Jerry Lindsay (@jerrylindsay69) reported

    @AMCbiggums @etrade Biggums I just got think or swim, but I don’t see the order drop down. Am I on the right platform?

  • Gcon2036
    Gregory Conroy (@Gcon2036) reported

    @etrade the pass 3 days i been trying to get support for my account. The message is your wait time is greater then 90min. Today ingot on early and the wait time was 30min 2 hours later still on hold. The worst customer experience ever

  • RealJorgeRivera
    Jorge Rivera (@RealJorgeRivera) reported

    @thricerx7 @Fidelity I wish @etrade would step up their game. They won’t answer their calls and their online support has been down for months now. 😠

  • thricerx7
    RK💎 (@thricerx7) reported

    @RealJorgeRivera @Fidelity @etrade Sorry to hear that! I hope things change otherwise looking for a new broker might be in the future for you. I have been happy with Fidelity since I switched months ago, phone service is great too.

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