E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Oklahoma City, OK 2
North Port, FL 1
Maricopa, AZ 1
Plano, TX 1
Ruskin, FL 1
Dublin, CA 1
Torrance, CA 1
New York City, NY 1
Atlanta, GA 1
Concord, NC 1
Fremont, CA 1
Wallingford, CT 1
Juneau, AK 1
Clermont, FL 1
Panaji, GA 1
Cypress, TX 1
Fort Lauderdale, FL 1
Portland, OR 1
Inkster, MI 1
Geneva, IL 1
Chicago, IL 1
Rock Hill, SC 1
Sacramento, CA 1
Daytona Beach, FL 1
Washington, D.C., DC 1
Kagha, Bhutan 1
Phoenix, AZ 1
Palm Coast, FL 1
Sollentuna, Stockholm 1
Santo Domingo, Distrito Nacional 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • Xing22377061 Xing (@Xing22377061) reported

    @daytradingmom22 Was your issue with TD resolved? It's weird that @etrade showed the correct info yesterday, but today the price paid shows $0 instead of $9.90ish. I will wait a day or two to see if the website updates.

  • BOURNETOBERICH BOURNETOBERICH (@BOURNETOBERICH) reported

    @Jcazz17 @etrade Agree, because they trying to copy other people, just keep it simple, if it not broken don’t fix it .

  • santiagouentes SantiagoFuentes (@santiagouentes) reported

    Link from yesterday about transactions :BAD SERVER @etrade ?!?!!?

  • mic_bryanD Mick Bryan (@mic_bryanD) reported

    @etrade Dm now if you need help on bills 💵 💯 legit #etrade

  • akmk akmk (@akmk) reported

    @ReganHentz @etrade @atomly Congress should pass a law requiring minimum ten minute wait for customer service representative on major financial institutions like etrade..

  • theRealNotJonas My Name Is Not Jonas 🥃 (@theRealNotJonas) reported

    Hey @etrade - why does it sound like all of your CX agents just rolled out of bed and would rather be doing anything else? I mean, it’s probably true but damn. #etrade

  • jjenkinson68 Joe Jenkinson (@jjenkinson68) reported

    @etrade I have been trying to get through the beneficiary's department for weeks now. I have requested multiple call backs with no response. My plan is to cancel all services, since Morgan Stanley acquired Etrade the service is horrible. I need someone to contact me

  • 123Kiki KiKi 🐚 (@123Kiki) reported

    @etrade @etrade worst customer service in the world. I messaged you here on Monday… I have yet to receive a reply Then I tried the message center again on the app …unable to either chat or direct message. I tried calling again today but got dropped after a wait. #etradesucks

  • mraulston Melissa Raulston (@mraulston) reported

    What is the poin of this stupid @etrade commercial. - that infants run their trading floor??? Petty rant, I know, but I HATE that commercial and do not understand the messaging...at ALL.

  • VHS216 Valerie Stern (@VHS216) reported

    @etrade I've been trying to get in touch with a customer service rep about an issue with my account for 3 days and every time I call it says there is 90+ minute wait (!!!!). Is there another number besides 1800etrade1 or place I can leave a message?

  • BeastofBayonne SmokinJoe (@BeastofBayonne) reported

    @etrade Is there any way to get customer service besides the telephone? The wait times are ALWAYS over 30 minutes, even when I've tried in the middle of the night! I need assistance!!! #etrade

  • BlueSagaVirve Blue-Saga AR (@BlueSagaVirve) reported

    @MorganStanley @etrade 1099 error will cost a taxpayer - guess who....customer service is clueless - someone in consumer affairs should look into this - too much power and not enough accountability

  • TraderPrick TraderRich (@TraderPrick) reported

    @etrade futures completely broken. Thinks market is closed. @MorganStanley fix this POS platform or 👋

  • srinnj80 srin.nj (@srinnj80) reported

    @etrade waiting on the phone for 150 minutes now. this is the worst customer service.

  • JohnFRos John Rosa (@JohnFRos) reported

    @etrade, totally unacceptable service via your customer service service platforms. Waiting on the phone for over a hour to verify a wire transfer is ridiculous. Chat is worthless too.

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