E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Washington, D.C., DC 1
Kagha, Bhutan 1
Phoenix, AZ 1
Palm Coast, FL 1
Sollentuna, Stockholm 1
Santo Domingo, Distrito Nacional 1
Las Vegas, NV 1
Camden, TN 1
Folsom, CA 1
Los Angeles, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • iamvandey Vandey (@iamvandey) reported

    @etrade Did you support Indonesia?

  • farkhaleeth farkhaleeth (@farkhaleeth) reported

    @etrade @etrade Your customer care says it’s in the air, this is not what is expected, it should have been automated recall process if the account doesn’t exits

  • fsusmatty Wall Street Prof. (@fsusmatty) reported

    @etrade fix your dang Etrade app. Live quotes not working on a bunch of stocks.

  • RShore19 Rae Shore (@RShore19) reported

    @OptionsRule @etrade All of the platforms not working

  • moomba68 Jack Starr (@moomba68) reported

    @ABC last week my Etrade debit card was compromised. When I called customer service talking to the rep seems like it was multiple accounts. The rep told me they would get back to me I've hear nothing. Are they trying to keep this quite...@Etrade

  • blindforjunk Harribly Bigly (@blindforjunk) reported

    @JayFromYonkers @FanDuel @etrade Yeah wtf me neither

  • GrahamGuhlLaw OKC Criminal Defense (@GrahamGuhlLaw) reported

    @etrade tried to open a new account 8 days ago and still no action on it. Tried to send a secure message but keep getting an error message. Please help.

  • DawnEquityTradi RTRP (@DawnEquityTradi) reported

    @etrade - AGAIN this happening!! I sold an NQ futures contract this morning and now it doesn’t show up in Power Etrade! So - I can’t close it! So far I am down over $1,000 …. This has happened before. Done with you. Moving everything to TD A.

  • sunwins888 sunwins888🇺🇦 (@sunwins888) reported

    @yoloption @etrade @tastyworks Did you get some issues with Interactive Brokers. I have some orders within bid ask and they are not shown although market as active. Don’t get executed too even when close to the bid or ask.

  • Rico_Basi Rico Basi (@Rico_Basi) reported

    @etrade @MorganStanley you are holding my account hostage by disabling it due to suspicious activity. I get the security reasons but it should not take 4 days and hours on many phone calls to try to resolve the issue!!! #fail #lawsuit

  • PackerFever Randall J Mott (@PackerFever) reported

    @AshTheSnkrhd RH is fine because you can then buy micro shares instead of expensive shares i.e. Google etc. However, @Etrade is good because of the layout and ability to customize charts. They will also send a checkbook & debit card. RH conversion back to cash is slow & charts suck.

  • StockHollywood Stock Hollywood (@StockHollywood) reported

    @etrade y'all been disconnecting at the worst possible times today

  • writerlyai_bot Writerly.ai Answers Bot (@writerlyai_bot) reported

    @etrade Hey, it's not my fault if the markets were spooked by some bad news!

  • jesusco59929726 jesus collado (@jesusco59929726) reported

    @etrade Hello, can u please help to change my phone number

  • lord_trader123 LORDTrader123 (@lord_trader123) reported

    ...how much I lost because of their random bot selling. Can't blame $HOOD since they offer commission "free" trading. But @etrade juiced my 7.5k in commissions in the last 10 months, I expect better customer service (waited 1 hr 30 mins to get someone on phone who can't email).

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