E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Juneau, AK 1
Clermont, FL 1
Panaji, GA 1
Cypress, TX 1
Fort Lauderdale, FL 1
Portland, OR 1
Inkster, MI 1
Geneva, IL 1
Chicago, IL 1
Rock Hill, SC 1
Sacramento, CA 1
Daytona Beach, FL 1
Washington, D.C., DC 1
Kagha, Bhutan 1
Phoenix, AZ 1
Palm Coast, FL 1
Sollentuna, Stockholm 1
Santo Domingo, Distrito Nacional 1
Las Vegas, NV 1
Camden, TN 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • Kingman_Arts David Kingman (@Kingman_Arts) reported

    Hey, @etrade why are the hold times exceeding one hour? How many support people have you laid off? You know phone support people CAN work from home.

  • KC1forforlife trader-816 (@KC1forforlife) reported

    @etrade just cost me 15k...thabks idiots fix your ****. Moving #$$ to TD monday

  • MrVinceVaughn Not Vince Vaughn (@MrVinceVaughn) reported

    @etrade seriously!?!? FIX YOUR APP YOU ARE COSTING MONEY TO PEOPLE

  • s_carlitto CarlittoS (@s_carlitto) reported

    @etrade I am moving to @cobra_trading you guys sucks! horrible customer service, your platform has every day problems!

  • Real_E_Sanchez Superman910 (@Real_E_Sanchez) reported

    @etrade Be nice if you explained this mornings problem

  • trader_bearded The Bearded Trader (@trader_bearded) reported

    @VGaykin @etrade Good lord!! Their customer service is horrible

  • TheRealYoungAri Ari 🌺 (@TheRealYoungAri) reported

    .@etrade how are you going to take all this commission and still have issues with your app?! FIX IT.

  • Highkew Hai Ku (@Highkew) reported

    @etrade @ClarkWGriswold0 Too bad the person who runs this account doesn't know how to read.

  • justmyt2ocents_ | Jay | (@justmyt2ocents_) reported

    @etrade WTF 🤬!! This platform has failed me too many times. I’m moving my account elsewhere

  • bri4343 Algo Bundy (@bri4343) reported

    @etrade If you're an active trader then do not choose Etrade for a broker! Their platform is complete crap, and they do not care. There are significant problems every single day. Look at the coments to their other posts.

  • BookishNeptune Civilian X (@BookishNeptune) reported

    @VGaykin @etrade Damn

  • tonyboloj Tony Bolo (@tonyboloj) reported

    @cintrix26 @etrade Yep, ridiculous. And this has been going on for days. Write to them and they say reboot or clear your cache. They won't even acknowledge their problems, it's always the user's fault

  • MarcusDayT marcus (@MarcusDayT) reported

    @VGaykin @etrade I'm not exaggerating, @etrade had me on hold for 5 and 1/2 hours. I called in at 11 am because I had an issue with e-trade "pro" and went the entire trading day on hold listening to background music. I don't understand why they are so understaffed, its ridiculous!

  • ZachLemming ℤ𝕒𝕔𝕙𝕒𝕣𝕪 𝔹𝕚𝕟𝕩 (@ZachLemming) reported

    @VGaykin @etrade Same thing with me a month or so ago, damn near 3 hours

  • AryBaba16 Ary Baba (@AryBaba16) reported

    @YushTrades I exited my positions and got the worst fill ever @etrade could do.

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