E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Hawthorne, NV | 1 |
| Brasília, DF | 1 |
| Brookhaven, MS | 1 |
| Atlanta, GA | 1 |
| Minneapolis, MN | 1 |
| Schaumburg, IL | 1 |
| Belleville, IL | 1 |
| Township of Evan, KS | 1 |
| Paris, Île-de-France | 1 |
| Fremont, CA | 1 |
| Springport, MI | 1 |
| Long Beach, CA | 1 |
| Los Angeles, CA | 1 |
| Noida, UP | 1 |
| Concord, NC | 1 |
| Fort Worth, TX | 1 |
| Rochester, NY | 1 |
| Clinton Township, MI | 1 |
| Franklin, MA | 2 |
| Washington, ME | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Koushik Ray (@realKoushikRay) reported@etrade Why dont you post here how long will the outage last instead of leaving so many people guessing? If you dont have an estimate, that is fine too, but right now you have a lot of people anxious and helpless without any information.
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Adam Frank Dynda (@JerseyShorz) reported@grok @Grok I think @etrade is robbing me too. All of a sudden my brokerage account is way down is value when the market is up. Odd.
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Ppal (@ppal4sure) reported@etrade is e*trade down? I am not able to access the account?
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Islander Bob (@Islander_Bob) reported@etrade Fix your damn website!
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GuyonFIRE (@Guyon_FIRE) reportedHey @etrade are your networks down? Cannot log in and can’t get anyone on the phone
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Randy Daniel (@NerdRandy) reported@etrade How can an entity say they value their customers when there’s no notice of an outage by your entity nor an apology. Don’t bother calling them, they have a clause regarding outages and won’t even offer a good faith credit for the ordeal. Customer service isn’t their priority, it’s charging fees.
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Brian (@Brian7722763252) reported@etrade I cant login. Im lossing money. How will u compensate for this?
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John C9 (@FlatTax9) reported@etrade With bad executions, poor customer service, sorry horrible. You will lose all your money at E*Trade/Morgan Stanley.
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Akshay Saraf (@akshaysarraf) reported@etrade Are you down? Can't login.
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Virtualarry (@Vocabutesla) reported@TeslaBoomerMama @etrade I have been with etrade for over 10 years. They have always been great. Absolutely no fees for banking with minimum balance which my Roth satisfied. With that comes the ups and downs of “virtual banking” I have not had a traditional brick and mortar bank since year 2000. Back then people thought i was crazy “your information will get hacked etc”. The etrade acquisition by Morgan Stanley complicated some things. Extremely slow to update systems to modern day standards. Took years to fix some online issues and services offered. Simple things like access to Zell. I registered for ipo access over a year ago. Nothing to do with Soace X. Everything to do with being prepared for future opportunities. I would be cautious with situations where someone is registering too close to the time they want to participate in an ipo. Not saying this person is not qualified but sometimes the things need time to iron out. Phone calls with etrade representatives etc.
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PianoRay (@RaymondChurchi3) reported@TheTradingNinja 36 minutes on hold with @etrade only to be told yes we know parts of our system are down we are working to restore them asap.
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A.American (@AAmerican2A) reported@etrade The entire E*Trade platform is down and has been for a while. Nobody answering the phone?? Provide an update!
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Steel_City412 (@jason_hemphill) reported@etrade You guys ****** me this week bad. I can’t even log in now with positions that require management
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USA. Long term Investor (@stocks4545) reported@etrade WTF - website down??
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Steve-Sapphire01 (@Sapphire01Steve) reported@GailHedglin @jason_hemphill @etrade Mobile is down too.