E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Juneau, AK | 1 |
| Clermont, FL | 1 |
| Panaji, GA | 1 |
| Cypress, TX | 1 |
| Fort Lauderdale, FL | 1 |
| Portland, OR | 1 |
| Inkster, MI | 1 |
| Geneva, IL | 1 |
| Chicago, IL | 1 |
| Rock Hill, SC | 1 |
| Sacramento, CA | 1 |
| Daytona Beach, FL | 1 |
| Washington, D.C., DC | 1 |
| Kagha, Bhutan | 1 |
| Phoenix, AZ | 1 |
| Palm Coast, FL | 1 |
| Sollentuna, Stockholm | 1 |
| Santo Domingo, Distrito Nacional | 1 |
| Las Vegas, NV | 1 |
| Camden, TN | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Bob Williams
(@13williebeamen) reported
@etrade ive submitted a complaint to the @MIAttyGen office hopefully they do something I hate etrade, though. fraud, and they dont respect their customers enough to call them back.
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Tr. Randy Brown
(@SpotMonthEnergy) reported
Attn Finance bros on X: I want to send a certified letter to E-Trade's CEO but I am finding different names on different sites for current CEO of E-trade. Their support chat is of no help. @etrade . Does anyone have current info of current CEO & his/her mailing address?
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Joseph J. Soulamon - NMLS#2234526
(@josephlends) reported
@etrade customer service and fraud department are terrible. My first fraud investigation, after decades of being a customer, and they treated me as a culprit rather the victim. Escalating has been met with inaction. Very disappointed.
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Stock ****
(@StockJockAT) reported
I've been using @etrade for about 10 years now. I loved their Etrade Pro platform. But today, I got an error message when I tried to log in. I called customer service and they told me there have discontinued the service for me and there is nothing they can do. It was fun.
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Tbonetrades
(@tbonetrades) reported
@ckomagan @etrade I called them and gave them my (small) loss amounts from this morning, hopefully it gets resolved, it should. It looks like the glitch has been fixed now
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CK
(@ckomagan) reported
@tbonetrades @etrade and @etrade does not care to respond. Poor customer service.
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JRIG Wealth Management (Owner Jason Roos)
(@JRIGWM) reported
108.94% as of 9/12/2025 Rebalanced $OPEN and fully funded $AIG $DOLE $VICI $CNQ $ADM Issues with @etrade lot selector today, but I'm hoping to get that settled by the end of the day. Get to it @MorganStanley!!!
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Six Inches Guy 🀄️🐾💰
(@SixInchesGuy) reported
@StockJockAT @etrade It’s ridiculous! I spoke with the customer service but was told to wait until today so idk…
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VCC
(@vlsicareercraft) reported
@etrade has to be the worst brokerage account I’ve ever used. •Clunky interface 👎 •Terrible customer service 👎 •And honestly, it seems best at being the worst. Regret opening it. Never again.
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MARDÜK the META® Guy
(@MetaGuyMarduk) reported
@JohnnyTabacco @etrade So @PlatnumSparkles is trying to say that because the drop down tab at the top (Order Status) says Rejected that ALL of the orders in this picture were Market Rejects... "TOO LATE TO CANCEL: THE REQUEST TO CANCEL IS RECEIVED AND THE ORDER IS NO LONGER ABLE TO BE CANCELED. THE ORDER HAS ALREADY BEEN EXECUTED OR IS IN THE POROCESS OF EXECUTING." You can do mental backflips accross the universe all you want but it doesn't make what you want to (and others) believe, true. MINCHIONE!
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melissa burovac
(@m3lissab33) reported
@etrade is the ******* worst. don’t ever open an account there. incompetent thieves.
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CK
(@ckomagan) reported
@etrade All sell orders are executing as buy orders. Is this a known issue? @etrade
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Pavan
(@drpavanjain) reported
@etrade your customer service sucks, my wife and daughter submitted all her documents to change her TIN to SSN almost a month back and we are still waiting, can't wait to switch to @Fidelity once they are switched
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peter kaplan
(@peterkaplan269) reported
@etrade E*TRADE is unethical. E*TRADE is ripping off traders, each traders, trapping traders and trades because of their slow down in their system. E*TRADE refuses to pay back traders when their system cost them money. This is a warning not to use the trade. Their fees are ripping you of
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CK
(@ckomagan) reported
@etrade site is broken again...you place a limit order and it executes a market order. Fix the site idiots.
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