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E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Seattle, WA 1
Township of Evan, KS 2
Vancouver, BC 1
San Jose, CA 1
Winter Park, FL 1
Lilburn, GA 1
Brooklyn, NY 1
Camarillo, CA 1
Dade City, FL 1
Menoken, ND 1
Charlotte, NC 1
Fairport, NY 1
Chesapeake, VA 1
Canovanas, Canovanas 1
Baltimore, MD 1
Los Gatos, CA 1
Newark, NJ 1
Atlanta, GA 1
Raleigh, NC 1
Modesto, CA 1
Fort Collins, CO 1
Euless, TX 1
Chicago, IL 1
City of Saint Louis, MO 1
Westland, MI 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • angelaira
    Melissa (@angelaira) reported

    @etrade You are only as good as you customer service, and yours is lacking.

  • JavierHustle
    Javier Gonzalez (@JavierHustle) reported

    @etrade don't waste your time with these clowns-->ETRADE THEY'RE TERRIBLE BROKERS, they don't care about the little guy at all...they offer no real service to the consumer whatsoever.

  • TPlaysNow
    TPlaysNow (@TPlaysNow) reported

    @etrade seems to be down.

  • GfVault
    GF Vault (@GfVault) reported

    @etrade @MandellCrawley — customer service has been completely unable to provide a solution. I’ve spoken with roughly 15 representatives, and nobody can tell me why my account was restricted or when it will be restored. The department handling it apparently cannot even speak to me.

  • I_ate_it
    bed-stain (@I_ate_it) reported

    @Fidelity y'all are ******* up with my girlfriend's money. Better fix you bootstraps or these boots are walking over to @etrade

  • Pain2247
    Pain2 (@Pain2247) reported

    @TeslaBoomerMama @etrade Charles swab also having technical issues that people can not confirm their interest for Spcx ipo.

  • hyperthreaderr
    DB (@hyperthreaderr) reported

    I repeat. Nobody should ever use @etrade for their banking services. They hold your money hostage under the guise of "fraud protection". Their customer service team cannot contact the department that manages this so they are useless. Never again, not anything affiliated with @MorganStanley

  • himanshutiw2794
    himanshu tiwari (@himanshutiw2794) reported

    Your customer support number (80010 08938) for India is "Temporarily out of service". How can I connect? @etrade

  • GfVault
    GF Vault (@GfVault) reported

    @etrade @EricGrossman — I have now exhausted customer service, filed regulatory complaints, and documented everything. Two promised deadlines have passed with zero explanation. Nearly $10,000 remains restricted and I still cannot speak with anyone who actually controls the case.

  • JeffGawlinski
    Jeff Gawlinski (@JeffGawlinski) reported

    Our stock purchase is through @etrade but the service is awful and can't connect to anyone. Next employee pulse meeting, will bring this up to see if a different platform would be better who provides better support.

  • ELITESTOCKPICK
    Mickey (@ELITESTOCKPICK) reported

    @etrade your system is down again, not dependable

  • chatterpix6
    Chatterpix6 (@chatterpix6) reported

    @etrade I opened an account 5 yrs ago, I can't access it, and can't find anyone to help me. Suggestions?

  • robinzinn6
    robin zinn (@robinzinn6) reported

    @etrade E-Trade ,Power E-Trade the worst confusing software today .

  • BakkenShale
    Global Contrarian Energy Construct ™ 𓃵 🏹 ♨ 𓂀 (@BakkenShale) reported

    --- Never trade on $MS @etrade its the worst trading platform I've ever seen. It was better 10 years ago.

  • JavierHustle
    Javier Gonzalez (@JavierHustle) reported

    @etrade Etrade=Bad News...zero customer service. Their interests are their own, not yours ******PICK A BETTER BROKER*******

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