E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 1
Palm Coast, FL 1
Sollentuna, Stockholm 1
Santo Domingo, Distrito Nacional 1
Las Vegas, NV 1
Camden, TN 1
Folsom, CA 1
Los Angeles, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • blucosh blucosh (@blucosh) reported

    Sooo @etrade what happened??? Technical issues?? And then “We couldn’t find the symbol AMC” ?? Two hour phone wait times?? As an investor I expected better from you. #friday21amc #AMCNOTLEAVING

  • JakSlayter JackSlater (@JakSlayter) reported

    @etrade called you this morning to hopefully resolve an issue, but after I was told I would have to wait “greater than 90 minutes” to speak to representative I just gave up. I wonder how fast the other brokerages would be 🤔

  • osma Osma Ahvenlampi (@osma) reported

    Of course on the week that markets crash, @MorganStanley @etrade decide to inform me by (much delayed) paper mail that they want to close my account due to my foreign status, but won't allow me to execute a funds transfer out. Thanks. Not.

  • RedFyv3 RedFyve (@RedFyv3) reported

    @etrade Your platform is down at the close?

  • JDToMD JDToMD (@JDToMD) reported

    @etrade OMG. What the heck! The Power Etrade platform is not working just before the close and I can't make the transaction I want!!!!

  • 24AheadDotCom 24AheadDotCom Backup (@24AheadDotCom) reported

    @etrade See the Prop 16 vote. Even in California, most people hate SJWs. Instead of endangering your brand, fix Power to make things easier for those who day trade shares & options: everything (current positions/orders), stops, etc all right next to the chart.

  • BrandiGlanville Brandi Glanville (@BrandiGlanville) reported

    I am so annoyed @etrade you have had a flag on my account for 3 weeks!! I have called twice and they said they would remove it. This is nuts! Please fix it

  • SFWTrades i $spy (@SFWTrades) reported

    How ******** did @etrade manage 20 points slippage on my $SPY call? It had a maximum $0.03 spread at any moment. Pulling funds at market close

  • 1getannoyed EverythingAnnoysMe (@1getannoyed) reported

    @etrade I have been trying to contact your company by costumer service for TWO MONTHS. At this point I don't want to give you my business.

  • DGonsch David N. Gonsch (@DGonsch) reported

    @etrade Down 10 minutes before the first monthly options expiration of the year

  • seanbonnolly Sean Connolly (@seanbonnolly) reported

    @etrade stop changing your damn margin requirement against $OPEN

  • RichBlue18 Rich Blue (@RichBlue18) reported

    @etrade oil crash 0000””

  • user484843 Anthony (@user484843) reported

    @etrade E*Trade sucks, 4 hour customer service response time. Switched my account to interactive brokers and never looked back.

  • tobybatch77 Toby Batchelder (@tobybatch77) reported

    If anyone is thinking of using @etrade don’t. Absolutely the worst brokerage company in the business. They have my money and I can’t get it out. Hold times are hours long. Website is set up to make it almost impossible to close account or send me my check. No email option.

  • StockRanger_ StockRanger (@StockRanger_) reported

    @etrade get your act together!!! Platform not working. You are playing with people's money here. Not fair!

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