E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Houston, TX | 2 |
| Alden, NY | 1 |
| Farm Hill, FL | 1 |
| Duluth, GA | 1 |
| Thousand Oaks, CA | 1 |
| Orlando, FL | 1 |
| Lakewood, CO | 1 |
| San Francisco, CA | 1 |
| San Diego, CA | 1 |
| Temecula, CA | 1 |
| Plattsburgh, NY | 1 |
| North Wales, PA | 1 |
| Pompano Beach, FL | 1 |
| Colchester, England | 1 |
| Columbus, OH | 1 |
| Atlanta, GA | 1 |
| Los Angeles, CA | 1 |
| Reşiţa, Judeţul Caraş-Severin | 1 |
| Metuchen, NJ | 1 |
| Rochester, NY | 1 |
| Loganton, PA | 1 |
| North Port, FL | 1 |
| Maricopa, AZ | 1 |
| Plano, TX | 1 |
| Ruskin, FL | 1 |
| Dublin, CA | 1 |
| Torrance, CA | 1 |
| New York City, NY | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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sportsguy312
(@sportsguy312) reported
@etrade Don’t get an account here unless you want awful customer service and 3 plus hour hold times.
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Connor
(@Cxnwa) reported
For my stock experts, which brokerage should I transfer to? I currently use @etrade and just cannot stand their pitiful customer service any longer
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Tim Bovee
(@TimBovee) reported
@etrade I'd love to take advantage of these opportunities, but I've been locked out of my account for a week, online fixes don't work, and it's impossible to get customer support by phone. If this goes on you'll be causing me real financial harm.
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Ian J
(@_IanJ) reported
Why is it that everytime I try to call @etrade the wait time is over 90 mins. WTF?!
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Ken
(@kenmn007) reported
@etrade some one needs to message me I invested 10k and there was an error and after 2 hours in 30 mins the representative disconnected with me
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CamQuotes
(@ImCamQuotes) reported
Can you please tweet me when I can get customer service in less than 90 mins or 2 hrs? @etrade This is the 2nd day in the row I have been unable to speak to anyone. You also have no live chat or email.
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David Bowser
(@DavidBowserRuns) reported
OK @etrade. Figure out how customer service works or lose customers. 90 min hold. No chat option. No access to MY MONEY.
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Tim Chessman Voiceovers 🎬🎙
(@TimChessman) reported
@dapstats @etrade Of course! Should’ve known! I wonder if they have the same supply chain issues over at @TDAmeritradePR ?
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Penny_Stonker
(@PennyStonker) reported
@etrade Why can't investors dollar cost average into individual stocks? Fix that, @etrade. I want to make periodic investments in $pltr!
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Dante Anzoleaga
(@Dant_aj) reported
@lnxeng @etrade I had same issue some while ago but someone on here recommended me to ultimatetech_tools on instagram. And he helped me get mine rectified. I advice you go to him
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Kebi Egyptian Coven
(@ITS_KebiEC) reported
@StrangeAirships @etrade Damn same thing happened to me I contacted support for almost two weeks and all I got was automated robot replies, not until I got recommended to Uniplatform_assist_ on Instagram who got it fixed in a few hours
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LT
(@StrangeAirships) reported
Hey, @etrade. My account is locked due to suspicious activity, but whenever I call you I’m on hold for over 30 minutes & eventually give up because I have a life to live. How can I get a hold of someone to help me?
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FC Michel Teló SP
(@FCMichelTelo_SP) reported
@StrangeAirships @etrade Same thing happened to me few weeks back someone on here recommend @legittoolz he help me recover my locked account In 30mins. His an expert
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Jacqueline James
(@jjamesjd) reported
@etrade do you know what might also cause a mass sell off? Your more than 2 hour wait time to speak with a customer service representative.
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mslish
(@mslish) reported
@etrade two hour wait time to speak to customer service?! Really???!! There HAS to be an easier way to get customer service short of just transferring out all of our shares to a better broker...PLEASE ASSIST!
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