E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Houston, TX | 3 |
| San Francisco, CA | 2 |
| Mohnton, PA | 1 |
| Laredo, TX | 1 |
| Needham, MA | 1 |
| Kralendijk, Bonaire | 1 |
| Charlotte, NC | 1 |
| Elmont, NY | 1 |
| Wellsford, Auckland | 1 |
| Idar-Oberstein, Rheinland-Pfalz | 1 |
| Las Vegas, NV | 1 |
| Peoria, IL | 1 |
| Troutdale, OR | 1 |
| Indianapolis, IN | 1 |
| Salt Lake City, UT | 1 |
| Dallas, TX | 1 |
| Redwood City, CA | 1 |
| Dublin, Leinster | 1 |
| Alden, NY | 1 |
| Farm Hill, FL | 1 |
| Duluth, GA | 1 |
| Thousand Oaks, CA | 1 |
| Orlando, FL | 1 |
| Lakewood, CO | 1 |
| San Diego, CA | 1 |
| Temecula, CA | 1 |
| Plattsburgh, NY | 1 |
| North Wales, PA | 1 |
| Pompano Beach, FL | 1 |
| Colchester, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
-
C
(@cooleysean) reported
What has @MorganStanley done to @etrade? The whole customer experience has degraded exponentially. Sad. Loved E*Trade
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frog in bed 🐸🛌😴
(@dewdrop_ww) reported
@etrade I've been a long time satisfied @CharlesSchwab customer but i was attracted to trade's low fees and ability to access vgfunds fee free. I transferred of $10k worth of assets (small part) just to try out the platform and regret it. Locked out for transferring money to et??
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Tim Reitberger
(@Timmy1310) reported
@PauliesSleepers Sure seems like that was the split. Still seeing my @etrade account glitch and not show my ape stock fully yet.
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MoSh
(@moshenoy14) reported
@etrade has got to have the worst customer service team in its Beneficiary Services dept. Been 11 weeks since my paperwork and it's the same response every time I check. No matter who you talk to, a rep or his manager, it's the same response "should be resolved in 1-2 days".
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Funking AMC GME 🦍💎✊🏿📈🌍💩💰…✋🏾🚀🌍….🚀👍🏾🌗
(@Funkface6) reported
@Charmie91752 @etrade They canceled my account. I was having the same problem. Have you spoken to anyone?
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frog in bed 🐸🛌😴
(@dewdrop_ww) reported
@etrade figured out the problem. Etrade's IP risk analysis is absolute dogshit.
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N Wyre
(@nowyre) reported
@ledax @etrade Same here — two weeks. No new account set up ( I’m an existing customer). No chat available for weeks. No way to communicate except via phone call, which has interminable delays
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Idealistic Gary Gensler
(@IdealisticGary) reported
@CEOAdam I just had a convo with @etrade and they are confused as ****. They told me "Etrade will receive the $APE shares directly from the transfer agent directly." SHADY AF!!!
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sm
(@RogueThetan) reported
@etrade What do I have to do get customer service help? You have my account locked so I can’t access it. I’ve called multiple times, been on hold literal HOURS without a person answering, emailed without reply. @FTC
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Heather fisher
(@h_a_fisher) reported
I have had the WORST experience with a rollover with @etrade. After several weeks Etrade did not receive a check from my previous IRA. Etrade blamed things getting lost in mail and said best to have a new check sent out.
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William Hetler
(@BillHetler) reported
@INIGO_M0NT0YA @etrade @CEOAdam I think liquidity is the issue. Do they want to stay in this fight with it drying up quickly? Holding a company has never been an issue with me. And I hold trust on many fronts, AMC is a Cinderella story, & this community gets it.
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frog in bed 🐸🛌😴
(@dewdrop_ww) reported
@etrade @CharlesSchwab Customer service extremely rude. I dont blame them because the company's policies are ****. @MorganStanley can't save this ship. Google etrade and customer service.
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SM
(@srmnmchll) reported
Very disappointed in @etrade. To close an account, you must send a request via the messaging/chat feature which has been down for who knows how long, or by phone and the wait time is hours long. #etrade @MorganStanley
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Battle Programmer Ktoso 🐟🏴☠️🇺🇦
(@ktosopl) reported
@etrade support remains horrible as usual... last time they were able to help me out via chat, (same issue), and now just shielding off questions and keeping my money in limbo for weeks...
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4rdavan 💫
(@4rdavan) reported
Hey @etrade, after selling my vested REUs, Why would it take one whole week to see the cash in my bank account? 2-3 business days to settle 2-3 business days to transfer money from eTrade to WellsFargo! This is unbelievably slow.
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