E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
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Withdrawals
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Houston, TX | 3 |
| Idar-Oberstein, Rheinland-Pfalz | 1 |
| Las Vegas, NV | 1 |
| Peoria, IL | 1 |
| Troutdale, OR | 1 |
| Indianapolis, IN | 1 |
| Salt Lake City, UT | 1 |
| Dallas, TX | 1 |
| Redwood City, CA | 1 |
| Dublin, Leinster | 1 |
| Alden, NY | 1 |
| Farm Hill, FL | 1 |
| Duluth, GA | 1 |
| Thousand Oaks, CA | 1 |
| Orlando, FL | 1 |
| Lakewood, CO | 1 |
| San Francisco, CA | 1 |
| San Diego, CA | 1 |
| Temecula, CA | 1 |
| Plattsburgh, NY | 1 |
| North Wales, PA | 1 |
| Pompano Beach, FL | 1 |
| Colchester, England | 1 |
| Columbus, OH | 1 |
| Atlanta, GA | 1 |
| Los Angeles, CA | 1 |
| Reşiţa, Judeţul Caraş-Severin | 1 |
| Metuchen, NJ | 1 |
| Rochester, NY | 1 |
| Loganton, PA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Badeer
(@IanBadeer) reported
@etrade Support request has already been sent. Paperless should be the standard for your new accounts, not the exception. Design a user experience that is pro-trader, not the other way around.
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Dustin Norjth
(@jdhorth) reported
@Options_Master1 @etrade @MorganStanley Etrade Pro won't even load this morning. Also down to useless 10 rows in Market Movers....
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Zachary Flanagan
(@WhiteBelt4Life_) reported
@etrade when will you fix your long wait times? Why do you not have a call back feature? This is unacceptable in a market as competitive as yours.
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Josh Allen
(@jjoshallen) reported
@TraderBryce @etrade Lightspeed lightspeed lightspeed lightspeed, only issue is it’s too fast and smooth I feel like I’m paper trading sometimes
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Justin Scranton
(@JustinScranton) reported
@CaseyWa74725230 @wanderportcorp @etrade It was not non-compliance. Their algo detected unusual trading. 2 cents is coming soon. I've emailed with their IR and they are addressing the issue proactively.
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Smart Options Academy💰📈
(@TheSmartOption_) reported
@etrade customer service is SUPERIOR!!!
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Shane Thorson
(@SHANEDTHORSON) reported
@etrade You're on the brink of being labeled a SUIT. WHY THE HELL HAS TRADING BEEN HALTED ON??? #COIN Cmon...You're supposed to be the solution for people that left @RobinhoodApp
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Eric Schweer
(@EricSchweer) reported
@etrade slow to fill orders. Say there watching the stock I wanted for more than an hour. During that time it was under my limit order price for at least 10 to 15 minutes strait,maybe 20 minutes $RGBP
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Jarod McBride
(@concertman) reported
So looks like @etrade‘s iOS app is unusable when on a network that blocks ad dns requests. I set up a pi-hole on my home network and since then, when ever I launch the E*TRADE app I just get a loading spinner. If I turn off the pi-hole it works.
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Tom Shewbridge
(@medictom) reported
from
Brunswick, Ohio
@etrade @etrade4rias was using the app on iOS. You can’t do crypto currency’s on E*TRADE? #help what about metals like silver? Or gold?
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Wanderport
(@wanderportcorp) reported
@CaseyWa74725230 @etrade We are still working on this matter. Their customer service has not been helpful. Very frustrating.
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Travis Weitzel
(@travisweitzel) reported
@Lowes canceled an order without explanation and now most of the prices are +400%. Their solution: reorder. @etrade mixed up ESAs for my kids. Their solution: instead of renaming, reapply and move assets. Making customers jump through hoops is NOT the solution. #DoTheRightThing
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Wolf Street Trader
(@WolfStreetTrade) reported
@AznOptions @etrade were you having those issues on etrade pro?
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#Faanwilder™
(@Faanfairlane) reported
@etrade why cant i open an account with you guys? Services down?
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Lewd Libertarian
(@LewdLibertarian) reported
To fix, I have to submit a NEW application and write some special verbiage across the top so they can "repaper" the account so that they can then close it. Ridiculous. Thanks @etrade!
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