E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Houston, TX 3
Idar-Oberstein, Rheinland-Pfalz 1
Las Vegas, NV 1
Peoria, IL 1
Troutdale, OR 1
Indianapolis, IN 1
Salt Lake City, UT 1
Dallas, TX 1
Redwood City, CA 1
Dublin, Leinster 1
Alden, NY 1
Farm Hill, FL 1
Duluth, GA 1
Thousand Oaks, CA 1
Orlando, FL 1
Lakewood, CO 1
San Francisco, CA 1
San Diego, CA 1
Temecula, CA 1
Plattsburgh, NY 1
North Wales, PA 1
Pompano Beach, FL 1
Colchester, England 1
Columbus, OH 1
Atlanta, GA 1
Los Angeles, CA 1
Reşiţa, Judeţul Caraş-Severin 1
Metuchen, NJ 1
Rochester, NY 1
Loganton, PA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • RagingFlame86 Kate (@RagingFlame86) reported

    @etrade I need help changing my legal name on your account. Your site cancelled my request and I can't get a hold of customer service. Please tell me how to proceed.

  • 7thDayTrading Buckn’Twiki (@7thDayTrading) reported

    @AndrewL33582005 @WebullGlobal @etrade Yes, this is a constant problem on these. While $SBFM raced up past $2.70, then back down to $2.20s for anyone who wanted another bite, too many people with 4:00 A.M. access could not execute their plans. Just gotta know your broker. Similar to $AREB last week.

  • AznOptions AznOptions (@AznOptions) reported

    I'm so glad I'm went away from @etrade .. trying to help out a buddy on etrade and the platform is still absolute garbage. $SPX

  • Hedfam19 Edward Gerard (@Hedfam19) reported

    @etrade Your messaging on the app is down. There is a lot of chatter that you are notifying clients that you are having and anticipate having trouble filling orders. Can you please address this?

  • ___gutta Ø75 anon deveano (@___gutta) reported

    @etrade is there an email for contacting support? I'm trying to close my account but I'm not waiting 60 mins to do so. I hold worthless securities and I'm not transferring money in to get rid of em.

  • ldg785 David G. (@ldg785) reported

    @jhuntermav @etrade That's shits bullish as ****

  • RRossachacj Robert Rossachacj (@RRossachacj) reported

    @etrade I have 2 problems with my tax documents. My form 1099 on my regular account has an incorrect dividend entry. My RMD statement for my IRA is using an incorrect life expectancy factor. There is also no easy way to contact anyone.

  • RealJorgeRivera Jorge Rivera (@RealJorgeRivera) reported

    @bluuuiceee If @etrade is lying, I have everything documented. Time stamps and all. I’ve dealt with them for the last 6 years and no issues this far. Obviously things can change and they could be lying but it’s not what I’ve heard straight from them today.

  • bluuuiceee BLUUUICEEE (@bluuuiceee) reported

    @RealJorgeRivera @etrade I don't use etrade I got a text from someone in a panic sure enough. It's suddenly an issue. I'm open to any intelligent convo.. but what u find is so many have nothing better to do than be disparaging. in the end they will realize how little they know. Thier accts will show it

  • a_barefoot_bum Barefoot Bum (@a_barefoot_bum) reported

    @BenRabizadeh @etrade @TDAmeritrade Had issues with Fidelity today, level 2 worked but charts weren’t. Was annoying AF.

  • SicilianSheik 🦍UNUSUAL SHEIK🦍 (@SicilianSheik) reported

    @etrade Can’t wait to see you go down and hopefully go to jail!!!

  • manuelhe Manuel Hernandez 🇺🇸 (@manuelhe) reported

    @G_Money2015 @etrade They drained my cash account with $15 monthly “maintenance” fees

  • StevieStocks1 Sir Hodl Holdington (@StevieStocks1) reported

    @etrade You think it's a laughing matter that your associates blatantly manipulate the market and your clients hold the "meme stocks" you sell fraudulently? You're more than likely going down!! #APESNOTLEAVING you and your cohorts will be the end of your little joke. YOU WILL LOSE!!

  • stockspotify Stockspotify (@stockspotify) reported

    I have never seen a co go down as fast as @etrade $MS has, as new platforms bring on new features Eturd takes them away. No more calling the desk for short locates. No custom alerts on Pro,,,@etrade cannot produce an app that functions for 4 hrs straight wo crashing.

  • bloudraak Werner Strydom (@bloudraak) reported

    MFA is all good and well until you enable it on @etrade and find that you can no longer login on your phone... because you know... you have 30s to login, and if you fail, you have to do it again... and again... so what's the use of MFA again if its difficult to use?

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