E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ashburn, VA 2
North Bergen, NJ 2
Clifton Park, NY 2
Coppell, TX 1
Palm Beach Gardens, FL 1
San Diego, CA 1
Rockford, MI 1
Columbus, OH 1
Portland, OR 1
Plymouth, MI 1
Ephrata, PA 1
Prescott, AZ 1
Galion, OH 1
Phoenix, AZ 1
Miltenberg, Bavaria 1
Waynesboro, VA 1
Kansas City, MO 1
Skokie, IL 1
Buffalo, NY 1
Lexington, NC 1
Seattle, WA 1
Andover, MA 1
Wuxi, Jiangsu Sheng 1
Tacoma, WA 1
Mount Vernon, WA 1
Harrisonburg, VA 1
Orlando, FL 1
Reidsville, NC 1
Fremont, CA 1
Alcorcón, Comunidad de Madrid 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • _Endif Endif (@_Endif) reported

    @etrade your customer service is terrible. I transferred a large account in, and in attempting to transfer another and make a change all I get are roadblocks and reps who don't follow through. Now should I transfer out of etrade?

  • ChazKells /s Chaz (@ChazKells) reported

    @StanTradingMan @etrade @TDAmeritrade I'm new to Charles Schwab and get my issues resolved through live chat in less than 15 minutes.

  • Jcazz17 Joe Cazz (@Jcazz17) reported

    @etrade I’ve slapped 4 tickers this morning and 0 fills. What is going on over here. Garbage service

  • MariaSinaloa3 MariaSinaloa (@MariaSinaloa3) reported

    @etrade is as bad as robin hood, their market orders are way off the market and their systems are so slow!

  • lmcanty lmc (@lmcanty) reported

    Hey @etrade, it would be great if I could transfer my money into my personal bank account without constantly getting flagged and locked out for “unusual activity.” I’ve been on the phone waiting for support for 40 minutes now. #stopholdingmymoneyhostage

  • UnlockNewHouse No to iCloud scam (@UnlockNewHouse) reported

    @etrade Tell me why in 2021 does it take a damn week for funds add to account, direct from a personal checking account? Ridiculous! Going to withdrawal as soon as hits account. Pain in ***.

  • Meridian_Trades Trend Spotter (@Meridian_Trades) reported

    @etrade CAN YOU PLEASE FIX YOU ETRADE PRO APP????? USE to be reliable and now it is always glitching.

  • luftomatic Michael Luft (@luftomatic) reported

    @etrade You need to hire more people in customer service. Every time I call, I am on hold for 45 minutes. Get it together for crying out loud. Sincerely, a long time customer here since 2014.

  • zackdist Zack (@zackdist) reported

    @etrade why is my L2 not working?

  • OtcStockSlayer OtcStockSlayer (@OtcStockSlayer) reported

    @T1PClub Ahhhh your bs scanner, i forgot about that. Lol its caveat emptor, anyways my broker @etrade doesn’t allow me to trade it. 😒😒😒 its too risky, since when did my money become their problem?

  • restingbertface bertstare (@restingbertface) reported

    @etrade etrade orders down. "stuck on generating order preview"

  • MoloughneyRyan Ryan Moloughney (@MoloughneyRyan) reported

    @etrade can you please fix power this is beyond annoying thx

  • Jcazz17 Joe Cazz (@Jcazz17) reported

    @etrade worst customer service i have ever spoken with. Wow. Bid at 27..Orders fill at 25..How did my order not fill? "MM's aren't obligated to fill your orders" That was their answer. Iv'e heard it all.

  • PotVestor PotVestor (@PotVestor) reported

    Not only has the market been red, but @etrade keeps hitting me with "reorganization fees" smfh. Its down right criminal. Highway robbery.

  • Louis_Tinsley Louis Tinsley (@Louis_Tinsley) reported

    @stocktraderjoes @etrade Same here! Been using @etrade for years but this thing is terrible lately. Seriously considering moving my account.

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