E*Trade

E*Trade Outage Map

The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

E*Trade users affected:

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Oklahoma City, OK 2
Loganton, PA 1
North Port, FL 1
Maricopa, AZ 1
Plano, TX 1
Ruskin, FL 1
Dublin, CA 1
Torrance, CA 1
New York City, NY 1
Atlanta, GA 1
Concord, NC 1
Fremont, CA 1
Wallingford, CT 1
Juneau, AK 1
Clermont, FL 1
Panaji, GA 1
Cypress, TX 1
Fort Lauderdale, FL 1
Portland, OR 1
Inkster, MI 1
Geneva, IL 1
Chicago, IL 1
Rock Hill, SC 1
Sacramento, CA 1
Daytona Beach, FL 1
Washington, D.C., DC 1
Kagha, Bhutan 1
Phoenix, AZ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • lord_trader123 LORDTrader123 (@lord_trader123) reported

    ....I pay @etrade commissions for 1000s of trades on both sides buying and selling. Expected better service. When I asked him to mail me the case number and solution he says they can't send email. So no evidence..haaa...for stupid reason for selling some of my options for- 60%..

  • etudeKadu5405 Fernando Gebara (@etudeKadu5405) reported

    Commercials in the #SuperBowl first half…. Best: @etrade worst: @coinbase

  • Demi1922 Demingia' (@Demi1922) reported

    @etrade I did a withdrawal last week & in 3 days it was supposed to be cleared on Friday. Yet, it's not in my transaction history but the money isn't showing either & now, I'm having to wait on a customer rep for an approximately an hour. Tell me what's up?

  • Proj_Doomsday SkyNeT_AI (@Proj_Doomsday) reported

    @TDAmeritrade Your availability of stocks to short is by far the worst. Even @Etrade got you guys beat.

  • RedFyv3 RedFyve (@RedFyv3) reported

    @etrade You guys somehow managed to break cost basis reporting for anyone that owned $QDEL prior to their merger closing. Please fix that ASAP.

  • Jorykoli Josh Kohn-Lindquist (@Jorykoli) reported

    Got hit with a $38 reorg fee from @etrade for holding $ZNGA through its acquisition by $TTWO. Guess I'll sell my shares of $ATVI ahead of time to avoid needing to beg customer service to have this fee reversed again. This is the crap that scares small investors away.

  • phanT1975 CEOVince (@phanT1975) reported

    @etrade Closing my account with E*TRADE Tuesday morning. These fools took a $20,000 check to put in my existing account and said it would be available today at least 9K Nothing is available. They told me Tuesday now. I could’ve put this money elsewhere. E*TRADE is nothing but a problems

  • Multimilordeath Blah (@Multimilordeath) reported

    @firstgenwealth I’ve literally searched everywhere and can’t find a video of how to execute a trailing stop. Even called @etrade n they couldn’t help.

  • julianericgreen Julian Green📉 (@julianericgreen) reported

    @Durtys30 @etrade How about we discuss about other better investment platform that offer better rates on all investments and more legal rights to your funds, with a 24/7 customer care service.Charles Alliance offers the best, a trial will convince. Never forget Information is Power

  • JigTrading JIG (@JigTrading) reported

    Your platform is turning into a disgrace @etrade. New problems daily. Lack of communication between systems. Data freezing. Pro platform not selling specified lots and often showing wrong value. It's an embarrassment. Bout time to take my money elsewhere, cost me enough already.

  • moomba68 Jack Starr (@moomba68) reported

    @ABC last week my Etrade debit card was compromised. When I called customer service talking to the rep seems like it was multiple accounts. The rep told me they would get back to me I've hear nothing. Are they trying to keep this quite...@Etrade

  • trader_bearded The Bearded Trader (@trader_bearded) reported

    @AltitudeChaz @etrade Both have been awful to get fills

  • Demi1922 Demingia' (@Demi1922) reported

    @etrade I haven't had a problem with you all before...but reading the comments just for this month of the issues. I see it's becoming a problem that's major. This is not good at all @etrade.

  • StockHollywood Stock Hollywood (@StockHollywood) reported

    @etrade y'all been disconnecting at the worst possible times today

  • SunnykhichiMD Sunny Khichi (@SunnykhichiMD) reported

    @etrade literally the worst trading platform. App goes down all the time. People lose money. Genuine garbage.

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