E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Columbus, OH | 3 |
| Ontario, CA | 1 |
| Noida, UP | 1 |
| Westminster, MD | 1 |
| Aiken, SC | 2 |
| Los Altos, CA | 2 |
| Katy, TX | 3 |
| Camden, ME | 1 |
| Chicago, IL | 4 |
| South Dennis, MA | 1 |
| Pacifica, CA | 1 |
| Berryville, AR | 2 |
| Bozeman, MT | 1 |
| Warren, MI | 1 |
| La Mirada, CA | 1 |
| South Burlington, VT | 1 |
| Bernville, PA | 1 |
| Denver, CO | 2 |
| Chelsea, MA | 1 |
| Miami, FL | 4 |
| Dallas, TX | 3 |
| Arab, AL | 1 |
| Los Angeles, CA | 6 |
| Lynnwood, WA | 1 |
| Loveland, CO | 1 |
| Waynesville, NC | 1 |
| Grayslake, IL | 2 |
| Hedgesville, WV | 1 |
| Cameron Park, CA | 1 |
| Santa Clara, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Sunset Beachbum (@FroggerFitsBest) reported@etrade your mobile app is VERY glitch right now. My watch list keeps changing on its own and doesn't display my actual tickers and I can't see my balances.
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Mr. Monroe (@mrmmonroe) reported@sabrams7 @etrade It’s broken
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Joe (@joecrivelli) reported@wooglinite @etrade I think they are matching huge outflows by attracting inflows with the highest rates. A brokered CD customer is a "customer" in a very very limited sense.
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noone special (@noonespecialno) reported@etrade I canceled account after two days because you customer service is non existent
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Dean Glass (@deanglass12) reportedEtrade is screwing me. Has been down 40 + mins. Thanks @etrade
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The Bad Guy (@eazyduzitdc) reported@HulkCapital @etrade **** fix everything...apps suck too
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Scandreva (@scandreva) reported@etrade Unfortunately your representative seems to not care about the issue, the calls are recorded and there is plenty of evidence of how I was treated. I’ve contact FINRA to fill a complaint and a lawyer to see the next steps.
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HULK (@HulkCapital) reported.@etrade fix your website
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Javier (@ThreePointBomb) reported@etrade Let's hope you don't have to deal w/ their customer service people
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J (@Poseidon_360_) reported@metallicK0 Yes, massive issues here. App unresponsive and all portfolio values are incorrect or missing @etrade What is going on?
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Phred Bear ReeferToken.io (@Phred_Bear) reported@etrade fix your junk!!!
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Steven W (@steven_0825) reported@etrade worst customer service ever! Didn’t honor the promotion you promised, such a liar firm! Never deal with your firm again!
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Ankit Kotak (@erkotak) reported@etrade @MorganStanley I had enough balance in my etrade account and same confirmed by Trading dept but can't place the order to close the trade when I was in profit Due to system error and now I've loss Who will bear the loss for the system error ?
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David (@VeryTraumatic) reported@etrade WTF "TECHNICAL ISSUES"
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Clingdaddy (@Clingdaddy1) reported@etrade Too bad there is no one available to answer phone calls during market hours the last 30 months. Don’t open an Etrade account if customer service is important to you.