E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Atlanta, GA | 2 |
| Oklahoma City, OK | 2 |
| Colchester, England | 1 |
| Columbus, OH | 1 |
| Los Angeles, CA | 1 |
| Reşiţa, Judeţul Caraş-Severin | 1 |
| Metuchen, NJ | 1 |
| Rochester, NY | 1 |
| Loganton, PA | 1 |
| North Port, FL | 1 |
| Maricopa, AZ | 1 |
| Plano, TX | 1 |
| Ruskin, FL | 1 |
| Dublin, CA | 1 |
| Torrance, CA | 1 |
| New York City, NY | 1 |
| Concord, NC | 1 |
| Fremont, CA | 1 |
| Wallingford, CT | 1 |
| Juneau, AK | 1 |
| Clermont, FL | 1 |
| Panaji, GA | 1 |
| Cypress, TX | 1 |
| Fort Lauderdale, FL | 1 |
| Portland, OR | 1 |
| Inkster, MI | 1 |
| Geneva, IL | 1 |
| Chicago, IL | 1 |
| Rock Hill, SC | 1 |
| Sacramento, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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The People's Investor
(@ThePeoplesInves) reported
@JDuncan1987 @etrade We were in the same boat with @TDAmeritrade i was down $2,100.00
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Joshua Truesdell
(@afvet333) reported
@etrade @pennystawkcawk Lol you put your phone number but I call no one answers. Line hangs up. Your company is a joke. I’m going to every page on stovktwits telling them what ur doing to me. I call and call and no help ever. I was told 4 times they’d fix if/when they answer. I’m done waiting on phone
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garǝuǝɹ
(@renegar) reported
Bye bye @Fidelity and hello @etrade . After 2.5 hours on a queue for customer support, rep says I have to call back again tomorrow for the right person, same phone, same wait. What a crappy service. Took me 5min on etrade to get setup.
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Benny
(@BennyLate) reported
@ResearchRonin @BeckInvestLLC Many brokers stopped trading in it earlier. I had some covered calls in amc and couldn’t get out until nearly 10 central because of @etrade “system issues”. I bet.
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DCarey3
(@DCarey3) reported
@SectorTrader @BullionNation @etrade Platinum here too. Been with them forever -- no problems till MS buyout.
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Options Sniper
(@StevefromtheATL) reported
One broker I heard that was not down today was @etrade Talked to my neighbor that used to broker for them and they vowed never to have a outage ever again. Hope this is true.
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DCarey3
(@DCarey3) reported
@SectorTrader @BullionNation @etrade Ditto on Etrade. Never had ANY issues til MS bought them.
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Vito Gallo
(@VitoGallo12) reported
@unhingedtrader @etrade Was giving me problems all day today.
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Miltona
(@MiltonaTrades) reported
Fix the issues @etrade jesus aaaalllll day you guys cant handle it
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TripFlipR
(@evanfortunato) reported
@etrade should be class action lawsuit against you for gross negligence you played a part in platform was down from 9:30 to 10:30
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Mark 💰...🐈
(@SectorTrader) reported
@phatdogs2 @etrade i been doing this FT for 15yrs with ETFC, trusdt me. when things go bad on this end... they have no liability. couple xx, i got some free trades against big $$ gone. (EOM)
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CS
(@CS786110) reported
@etrade @pennystawkcawk @etrade Are you going to at least acknowledge you had a glitch in your platform and not keep your customers in the dark ?
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Joshua Truesdell
(@afvet333) reported
@etrade @pennystawkcawk 212 minute wait to even talk to live chat and it’s 10 pm Ca. Time. I highly suggest you fix this or I will go on every stocktwits ticker there is telling them my experience. 5593348454. I’m done waiting on a phone. Call me for once!
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Learn 2 Swim
(@Learn2Swim2021) reported
@etrade Literally every time I try to connect my bank to fund my account going on 12 hours: "We're unable to process this request at this time, please try again. If the issue persists, please call us for assistance." You guys must hate money.
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KaleyCo
(@J_Kaley) reported
@Chattwjonathan @etrade I missed this @Chattwjonathan, could have been overload from that, and may have saved some people from panic selling, but there were good buys too. Was just frustrating, not good for a trading app or website, both were down.