E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Cypress, TX | 1 |
| Fort Lauderdale, FL | 1 |
| Portland, OR | 1 |
| Inkster, MI | 1 |
| Geneva, IL | 1 |
| Chicago, IL | 1 |
| Rock Hill, SC | 1 |
| Sacramento, CA | 1 |
| Daytona Beach, FL | 1 |
| Washington, D.C., DC | 1 |
| Kagha, Bhutan | 1 |
| Phoenix, AZ | 1 |
| Palm Coast, FL | 1 |
| Sollentuna, Stockholm | 1 |
| Santo Domingo, Distrito Nacional | 1 |
| Las Vegas, NV | 1 |
| Camden, TN | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Isles47
(@isles47) reported
So I have a small @etrade account which I have to close and don't know why I haven't. I bought $AAZZF about a month ago and over a week ago changed to $AAZZD it no longer shows in my portfolio correct, Etrade has no chat service and when I just called it said wait time is 20 mins
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KIR
(@KeepRealistic) reported
@KyleSte99611176 @etrade Move your account ! Enough people call and complain They may lift the self imposed restriction which is total BS
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Partizan
(@partizantrader) reported
@JulianWSaunders Not OTC/SEC cut off. Broker cutoff. E*TRADE changed their tune. Originally not going to do that then they did. @etrade bad business decision.
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awake
(@awake87288167) reported
After being on @etrade for the last year, gave my new @CharlesSchwab account a try. First buy/sell is done and I don't see it in the Gains/Losses page. Schwab support tells me that the trade needs to "batch overnight" to show - are you kidding me? My @etrade's show in seconds.
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Partizan
(@partizantrader) reported
@JulianWSaunders @etrade @etrade really poor customer service. When I called them & asked why, they said to protect our clients. I said what are you going to do to compensate me when I can prove your limiting my buys prevented me from making money? They said please hold while I transfer you to my boss.
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NeutronLD50
(@NeutronLD50) reported
@etrade @TDAmeritrade @CharlesSchwab Thanks brokers. You literally bent over every single otc trader this month. The SEC should fine you crooks for how bad you fd people.
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OTCAgent007
(@OAgent007) reported
$EEGI $ATIG $HPIL Anyone use Fidelity? Did they make up their own OTC deadline as well or are they sticking with the SEC’s deadline? Trying to find a US broker that hasn’t been stupid like @etrade @CharlesSchwab @TDAmeritrade
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DC
(@EcoblueCube) reported
@JPATrades @StonkWatching @etrade I just realized you'd posted this info in an earlier tweet, my bad & thanks again!
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awake
(@awake87288167) reported
@StockyPenny @etrade @CharlesSchwab I think that support person had no idea what they were talking about - overnight, ha, that's funny.
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maral eitzen
(@EitzenMaral) reported
@etrade Customers here have access to getting really screwed is about all they offer. account 4754-1495 maybe explain to people why i couldnt close a trade only down 300 but you could close if after im down 3K? and closed my hedge position prior to that? This what they will do to you
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Jake Irvin
(@jirv1717) reported
Thanks to @etrade “protecting the investors” I can’t buy more $NSPT way down here. Criminals man
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Dr. Jimothy Eagle
(@Velcro108) reported
@etrade Any idea why the $enb DRIP didn't happen last night? I messaged customer service and was told it will DRIP once you guys receive it, which should have been yesterday/last night. Are any other shareholders having this same issue?
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Net Prophet
(@HighFloor84) reported
Incredibly disappointed that I can’t trade $MTRT with my E*TRADE account. With this unbelievable share structure, this company has a real chance to 10X by next month @etrade Your crappy OTC deadline may have just lost you a loyal high paying customer
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Brett
(@BSperin1) reported
@etrade sucks. #WORST
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Anthony DiMarzio
(@anthonydimarzio) reported
Hey @etrade… You’re just awful, you know that?