E*Trade Outage Map
The map below depicts the most recent cities worldwide where E*Trade users have reported problems and outages. If you are having an issue with E*Trade, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
E*Trade users affected:
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Houston, TX | 2 |
| Salt Lake City, UT | 1 |
| Dallas, TX | 1 |
| Redwood City, CA | 1 |
| Dublin, Leinster | 1 |
| Alden, NY | 1 |
| Farm Hill, FL | 1 |
| Duluth, GA | 1 |
| Thousand Oaks, CA | 1 |
| Orlando, FL | 1 |
| Lakewood, CO | 1 |
| San Francisco, CA | 1 |
| San Diego, CA | 1 |
| Temecula, CA | 1 |
| Plattsburgh, NY | 1 |
| North Wales, PA | 1 |
| Pompano Beach, FL | 1 |
| Colchester, England | 1 |
| Columbus, OH | 1 |
| Atlanta, GA | 1 |
| Los Angeles, CA | 1 |
| Reşiţa, Judeţul Caraş-Severin | 1 |
| Metuchen, NJ | 1 |
| Rochester, NY | 1 |
| Loganton, PA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Cryptovestor11
(@cryptovestor11) reported
@krakenfx Is your site down again? You guys need to get it together. You are almost as bad as @etrade
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RICOstainzzz
(@RICOstainzzz) reported
@etrade , why do my deposits take 5 days to process? Literally any other platform I use, my money's available instantly to invest. Does my money need to complete an exam or something? Wtf does it take 5 days to process a simple money transfer. Pretty sure western union is faster
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warp warp
(@warpywarpy) reported
it's cute and all to **** on @RobinhoodApp , but have you ever tried setting up an account with @etrade or @Fidelity? if you think customer service can be bad, etrade and fidelity will make you redefine what bad means
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Manzanas
(@Manchanach1) reported
@etrade The charts in Power*etrade don't load half the time. Your product is trash, and yet I am a customer
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Brian - The Spoonie Ironman
(@spoonieironman) reported
@etrade I’ve been waiting on hold for over an hour and the online chat help is 175+ min. Thought you valued yourself on custom support?
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warp warp
(@warpywarpy) reported
@etrade & @Fidelity and whoever the ******* vp of customer service is, you might think you're too big to fail but keep up your shitty customer service, keep up your hour long wait times to talk to your reps, keep up the shitty flaws in your "account restrictions" process"
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Caroline
(@123Kiki) reported
E*TRADE anyone missing their level. 2 ? Driving right now. Glitch ?? #etrade @etrade
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Andrew summey
(@itsandrewsummey) reported
@etrade **** you guys and your shitty *** exchange holy **** I’ve been on hold for 30 mins just trying to figure out why you won’t let me deposit my god damn money so I can buy these dumbass stocks. I hate you and everything you love
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MtChills
(@juliecjd) reported
@123Kiki @etrade working but at times slow
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samuel olson
(@geniusatwork282) reported
Don’t count on any help from @etrade Current wait time is over three hours....because they apparently only have one employee....
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Luis
(@NouLui) reported
@etrade Has some terrible customer service.
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Stevie
(@SteveGoldFish) reported
@CNBC @SquawkCNBC Please look in to problems at @etrade. Investors can't reach a live person.
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Gianna
(@SparkSeekerrr) reported
@etrade are you guys just falling apart? I can’t pull my 1099 as no docs are loading to the tax center- I’ve opened 2 tix and support is refusing to help in a meaningful way- I’ve only received automated responses telling me that tax forms can be found via tax center...no duh!
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movemaker
(@moving_money12) reported
@123Kiki @etrade I just spent 1.5 hrs on hold to tell them the system was going slow. To which the reply was we haven't gotten any reports of delayed quoting. I said well you have now. Large nothing burger from them as always
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questionlord
(@questionlord1) reported
@etrade what’s going on with the app? I still can’t trade or even view secured messages and its been a week since i reached out to support?