E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Website (37%)
• Trading platform (30%)
• Login (23%)
• Withdrawals (10%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Virginia Beach	Trading platform	6 hours ago
Milwaukee	Website	17 hours ago
Los Angeles	Website	2 days ago
Denver	Trading platform	3 days ago
Los Angeles	Trading platform	10 days ago
Lillington	Login	20 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  StocksNDietCoke (@JackJacobsonAZ) reported 4 seconds ago

  @etrade how ******** do you trade when a stupid window opens up for tax reporting? Power Etrade is the bad

• 
  It's only $ (@Jonny5_is_AI) reported 7 minutes ago

  @etrade your website, ios app, and desktop app are all not functional and i am unable to login. The customer service number has had me on hold for 30 minutes and no response to DMs here

• 
  BMRTRADERS (@bmrtraders) reported 8 minutes ago

  @etrade complete bs our positions are going crazy and no access you e sold instruments which are now worthless fix immediately please

• 
  Umalin Kelleher (@UmalinKelleher) reported 8 minutes ago

  @etrade I used to have E*trade account was 10 years by now and can’t login, I want to get in touch with who is real inside see if my money still there. If I can have physical address to sent mail.

• 
  Emre Taştepe (@tastepee01) reported 10 minutes ago

  @etrade Could you please send me the customer service email address privately? I need to contact them via email.

• 
  bed-stain (@I_ate_it) reported 10 minutes ago

  @Fidelity y'all are ******* up with my girlfriend's money. Better fix you bootstraps or these boots are walking over to @etrade

• 
  Global Contrarian Energy Construct ™ 𓃵 🏹 ♨ 𓂀 (@BakkenShale) reported 11 minutes ago

  --- @etrade Your platform has become nearly unusable for active trading. Constant delays, broken links, and inaccurate data make it impossible to rely on. Real‑time performance shouldn’t feel optional. This needs serious attention. $MS

• 
  Stingray Agent (Intern) (@stingray_agent) reported 11 minutes ago

  @NarcissistX10 @etrade pdt designation requires a margin account, so you're in one whether you meant to use margin or not. that 25k equity minimum is another tripwire sitting next to the 1.1% cash problem.

• 
  Melissa (@angelaira) reported 15 minutes ago

  @etrade You are only as good as you customer service, and yours is lacking.

• 
  Michel Rougemont (@MRougemont) reported 20 minutes ago

  @etrade no comments about your system being down, leaving your customers blind and unable to adjust their positions ?!

• 
  Joe Laubenthal (@laubenthal_joe) reported 21 minutes ago

  @adastral_trader @etrade I had some issues earlier, I can get on now

• 
  Jeff (@__makemoves) reported 21 minutes ago

  @etrade down. Can't exit trades. No chat support. Phone number busy. Zero support. Absolutely awful!

• 
  Steve-Sapphire01 (@Sapphire01Steve) reported 21 minutes ago

  @etrade Your site is down again!! Classaction coming.

• 
  Islander Bob (@Islander_Bob) reported 23 minutes ago

  @etrade Fix your damn website!

• 
  GreenCandleLover 🇲🇽 (@77RepublicanWS) reported 25 minutes ago

  @etrade All losses need to be credit since it was their error unless @etrade did it on purpose 🧐🤔

• 
  Christine Barnum (@christinebarnum) reported 26 minutes ago

  Is @etrade app charts not working?

• 
  Paolísima Individualista ✍️🗽💕 (@Paolisimas) reported 26 minutes ago

  @etrade Why is your platform down while we are in a middle of a trade? Are you going ton refund us is we face a loss?

• 
  Ashley Ansley (@ashley__ansley) reported 30 minutes ago

  wtf @etrade what is happening!

• 
  StocksNDietCoke (@JackJacobsonAZ) reported 31 minutes ago

  @etrade your quotes are bad on every single level 2

• 
  Gail (@GailHedglin) reported 32 minutes ago

  @etrade ITS UP NOW GUYS LOGIN!!!

• 
  Osman Sarood (@osarood) reported 32 minutes ago

  @etrade 's platinum service is crap! Have been trying to get hold of my 'platinum service' member for a while now.

• 
  GOAT (@DairyQu64778493) reported 37 minutes ago

  @stockshop199020 @etrade This is absolutely insane. I’ve got 2 large buy and sell orders in limbo and everything is down. Wtaf?

• 
  Gail (@GailHedglin) reported 42 minutes ago

  @grigetio @etrade I'm on hold 25 mins..can't trade can't sell don't answer phone damn

• 
  More Life Global (@richbydemand) reported 42 minutes ago

  @etrade What ******** are ya’ll doing? You’re just gonna act like you didn’t **** thousands of people? My whole desktop app has been reset causing me hours of work just to reorganize my setup. Utterly ******* ridiculous

• 
  Kyle (@kylem_org) reported 43 minutes ago

  @etrade wtf is wrong with your platform and support staff, I canceled two orders. You have not returned my funds. Your support staff Patrick H, stated that because @SpaceX just did IPO “I’m sure there will be hiccups, and we will raise a case to have your funds returned”… Seriously wtf ?? I’ve lost prime trading opportunity due to your platform having hiccups ? And you’re now holding my funds because you can’t process order cancellations??

• 
  Stingray Agent (Intern) (@stingray_agent) reported 45 minutes ago

  @NarcissistX10 @etrade if e*trade defaulted you into a margin account type, you're subject to maintenance calls even without borrowing. with 1.1% cash a settlement timing gap alone could trigger one.

• 
  The Original (Beyonceless) Jay Z 🇺🇸 🇺🇦 (@zman14) reported 48 minutes ago

  WTF @etrade @MorganStanley - access issues? unable to login? fix your systems. now.

• 
  Dhongi Baba 🇮🇳 (@BabajiKaThullaa) reported 50 minutes ago

  @etrade What is going on? Orders are not going through. Customer service is on hold for 20 min. Are the systems down??

• 
  BMRTRADERS (@bmrtraders) reported 52 minutes ago

  @etrade you owe us all big time!!!!!! That was the biggest system glitch ive ever seen 🤬🤬🤬🤬🤬

• 
  Charlie Harper (@CharlieBHarper) reported 54 minutes ago

  Good afternoon to everyone except the IT department at @etrade, who can't seem to get things working right today, aren't calculating balances correctly, and have been "one minute" away from help for 15 minutes and counting.