E*Trade status: trading issues and outage reports
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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Problems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
- Login (61%)
- Website (29%)
- Trading platform (9%)
- Withdrawals (1%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Login | 7 days ago |
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Trading platform | 13 days ago |
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Website | 15 days ago |
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Trading platform | 25 days ago |
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Login | 26 days ago |
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Login | 26 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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The Original (Beyonceless) Jay Z 🇺🇸 🇺🇦 (@zman14) reportedthe service reliability continues to deteriorate with @etrade now can't even logon and the "wait time" for customer service is estimated at 30 minutes. Absolute failure. @MorganStanley
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LunchMeat3270 (@LunchMeat3270) reportedPSA: I hope no one here uses @etrade Awful. Most fees. Use anyone but!
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Gail (@GailHedglin) reported@etrade ARE YOU HAVING LOGIN ISSUES? I CANT GET IN PRO PLATFORM OR WEBSITE???? I'M ON HOLD ON PHONE 25 MINS
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BARON VON FANCY (@BARONVONFANCY) reported@AAmerican2A @etrade seriously wtf @etrade. I cant login in and no one is answering the phone
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Christine Barnum (@christinebarnum) reportedIs @etrade app charts not working?
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USAPatriotVA (@USAPatriotVA1) reported@etrade how damn long are you going to be down today - option expiration day - of all days to be down
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Brian (@Brian7722763252) reported@etrade I cant login. Im lossing money. How will u compensate for this?
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TraderMK (@mkarias1) reportedCharts are not working in @etrade platform!!!
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CoinSavage (@coinsavage) reported@etrade cool... maybe etrade could leverage AI to make my account load right now? It's been down for an hour.
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Goldberg Jerome (@jdg4815) reported@etrade so your entire system is down and agents on phone just say sorry we don’t know what the issue is? How professional!
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PikachOTC (@PikachOTC) reported@etrade FIX YOUR ****
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WOOD (@Belfatto45) reported@etrade I can't log in to either app or the website. Wtf! let's go! Triple witching friday of all days. Never have a problem with you but this is fishy.
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The Original (Beyonceless) Jay Z 🇺🇸 🇺🇦 (@zman14) reportedWTF @etrade @MorganStanley - access issues? unable to login? fix your systems. now.
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Heddge (@Bunty11311235) reported@BenBSP @etrade Etrade be ready this week to pay me my losses due to your glitch on Friday
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Aashish Patil (@aashishpatil) reported@etrade 3 days before tax deadline you choose to have system maintenance so I can’t access my tax documents.
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glenn mosley (@glennymo369) reported@etrade Does anyone know of a trading software closer to etrade pro? The new one is absolute **** and probably used to **** the user. I am easing into cash so I can leave this pos.
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Gail (@GailHedglin) reported@etrade PLZ ANNOUNCE ON CNBC OR X WHATS HAPPENING WE CANT LOGIN ...IM ON HOLD 45 MINS NOW ON PHONE..MUST BE REALLY BAD .
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Paolísima Individualista ✍️🗽💕 (@Paolisimas) reported@etrade Why is your platform down while we are in a middle of a trade? Are you going ton refund us is we face a loss?
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Chad South (@TheRealCBones) reportedHad a check washed (fraudulently cashed) from @etrade account. Filed a police report, filled out required paper work and it has been over 40 days. No resolution, despite weekly calls to customer service. Really shocking they aren't fixing this like normal banks.
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Randy Daniel (@NerdRandy) reported@etrade Very disappointed that the service is down and customer support wait times is long and ETrade hasn’t notified customers via any means of the outage of service.
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💎👐🦍 (@amcOGape) reported@etrade now holding unsettled funds from trading as part of a new company policy. WtF is going on?
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Andrew (@Andrew99Blue) reported@Maximus_Holla Marekts sitting on critical support. E-trade mysteriously goes down. I'm guessing we'll get access on Monday and accounts will be empty. This is going to be criminal. Come on @etrade. Stop being China.
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GOAT (@DairyQu64778493) reported@etrade Your site, app and customer service lines are all down right now. I have buy/sell orders that I don’t know if they’ve been filled and cannot exist. What is going on?
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10 or 0 (@10_or_0) reported@etrade WATCHING MY ABILITY TO EAT DISAPPEAR BECAUSE YOUR PLATFORM IS DOWN AND NO ONE IS ANSWERING THE PHONE.
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Jay (@JAMS9393) reported**** @etrade this app is a piece of ****, system down on a trading day is unacceptable.
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Dhongi Baba 🇮🇳 (@BabajiKaThullaa) reported@etrade What is going on? Orders are not going through. Customer service is on hold for 20 min. Are the systems down??
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Faridoodle (@Faf_314) reported**** YOU @etrade YOU ARE COSTING ME MONEY NOW! FIX YOUR STUPID FK'N SITE
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TwoThree (@TwoThreeXYZ) reported@JoldersmaBrian @DanielMCharter @etrade I loved it until lately. Constant log in problems and lag
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Golden Tickets (@VE_Starr) reportedNot exactly most brokers knew before the halt was coming, PROOF @etrade or someone there didn't get the memo BC we have the evidence of TLTC trades above $100k per mmtlp share.. mmat fix was in well before the halt
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Steel_City412 (@jason_hemphill) reported@GailHedglin @etrade They’ve been ******* with my account all week. Every day this week I have not been able to make round trip day trades as if I don’t have over 25k. I’ve called them every day, they say they fixed it but same problem the next day. I’ve been on the phone with them for 1 hour as I type this