E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Login (61%)
• Website (29%)
• Trading platform (9%)
• Withdrawals (2%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Hawthorne	Trading platform	3 hours ago
Brasília	Website	5 days ago
Brookhaven	Trading platform	5 days ago
Atlanta	Website	5 days ago
Minneapolis	Login	5 days ago
Schaumburg	Login	6 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  bc (@bc73046115754) reported 2 minutes ago

  @etrade fix your goddamn website

• 
  Mark Nathanson (@deepbkln) reported 3 minutes ago

  @etrade Your website does not send a code to login from a new computer when requested. How long is this problem going to continue?

• 
  Tru (@TrueStockData1) reported 6 minutes ago

  @Joedirt12321 @etrade wtf man. I will never, ever, ever use ETRADE again. Watching position literally go into loss right now and I can't do a thing about it

• 
  Steve-Sapphire01 (@Sapphire01Steve) reported 9 minutes ago

  @GailHedglin @jason_hemphill @etrade Mobile is down too.

• 
  Global Contrarian Energy Construct ™ 𓃵 🏹 ♨ 𓂀 (@BakkenShale) reported 12 minutes ago

  --- Never trade on $MS @etrade its the worst trading platform I've ever seen. It was better 10 years ago.

• 
  ShaedyChirps (@ShaedyChirps) reported 14 minutes ago

  @TimSpursFan @etrade well i mean things are down enough not much is going to get called away, but its also down enough abbv might be put away... i should look up that ex divident date since im sitting here refreshing

• 
  Andrew (@Andrew99Blue) reported 14 minutes ago

  Hey @etrade. We see you. What you're doing is Chinese level terrible. Unbelievable.

• 
  Steve-Sapphire01 (@Sapphire01Steve) reported 16 minutes ago

  @etrade Your site is down again!! Classaction coming.

• 
  215Hustler (@215Hustler72) reported 17 minutes ago

  @etrade outage is insane, im scalping and cant sell. Missed my exit.

• 
  sachin sanghi (@sanghisa) reported 18 minutes ago

  @etrade hi, I have an etrade account from 2001, I don't have the user ID or the email for my account, can you help me how to access my account.. I have the paper statement from 2003..

• 
  Heddge (@Bunty11311235) reported 21 minutes ago

  @BenBSP @etrade If your in the trade and losing money take screen shots and file trade enquirey this common for Etrade in Feb they paid me for the app down issue

• 
  ShaedyChirps (@ShaedyChirps) reported 26 minutes ago

  @TimSpursFan @etrade as of like 2 days ago i put in the few dozen orders im doing today to save time, but thigns are down so much i think i need to shift my collars down.. it usually does take me hours... maybe this is a sign things will expire and then shoot up and that i shouldnt be capping gains?

• 
  Global Contrarian Energy Construct ™ 𓃵 🏹 ♨ 𓂀 (@BakkenShale) reported 28 minutes ago

  --- @etrade Your platform has become nearly unusable for active trading. Constant delays, broken links, and inaccurate data make it impossible to rely on. Real‑time performance shouldn’t feel optional. This needs serious attention. $MS

• 
  Miko (@wintament) reported 29 minutes ago

  @etrade finally got someone to answer - When they answer please be polite - not the fault of the rep - so keep it civil but do emphasize that being a customer is probably no longer in your best interest if you want to vent

• 
  💎👐🦍 (@amcOGape) reported 30 minutes ago

  @etrade now holding unsettled funds from trading as part of a new company policy. WtF is going on?

• 
  Steel_City412 (@jason_hemphill) reported 30 minutes ago

  @grigetio @etrade Having the same issue

• 
  CCIObserver (@CciObserver) reported 30 minutes ago

  @etrade And the "new and improved" Etrade "Pro" strikes again. Recent tickers/drop down feature in every single window and field (inc. options chain) has disappeared. Great product guys.

• 
  GuyonFIRE (@Guyon_FIRE) reported 32 minutes ago

  Hey @etrade are your networks down? Cannot log in and can’t get anyone on the phone

• 
  Izzy (@diamondguyizzy) reported 35 minutes ago

  @fundmyfund @etrade THIS IS AWFUL

• 
  Islander Bob (@Islander_Bob) reported 36 minutes ago

  @etrade down again. You suck! Moving to @RobinhoodApp !

• 
  Kyle Pratt (@KyleBPratt) reported 37 minutes ago

  I guess @etrade ‘s Twitter is down too. You have to communicate

• 
  BH22 (@BigHorn2822) reported 42 minutes ago

  Completely unacceptable @etrade to have a website down on quadruple witching with options expiring. I am taking a massive hit b/c of this. How does this happen on such a day?

• 
  Dhongi Baba 🇮🇳 (@BabajiKaThullaa) reported 42 minutes ago

  @etrade What is going on? Orders are not going through. Customer service is on hold for 20 min. Are the systems down??

• 
  ][\/][ Eric ][\/][ (@EMznSanders) reported 42 minutes ago

  @RaymondChurchi3 @TheTradingNinja @etrade I didn’t check. I went in to sell my positions and it went through. I just checked again and it’s down also.

• 
  Miko (@wintament) reported 42 minutes ago

  @etrade now holding for 45 minutes!!!!! WTF!

• 
  Mandrel (@JoldersmaBrian) reported 45 minutes ago

  @TwoThreeXYZ @DanielMCharter @etrade Webull is ok. Robinhood isn’t bad. Have fidelity for long term hold and dividend stuff and it’s ok. Siri here I come. Hopefully OTC

• 
  mark lexus (@Mark_Lexus) reported 50 minutes ago

  fix it @etrade power etrade app for $TSLA "No Options are available for the requested symbol"

• 
  A.American (@AAmerican2A) reported 51 minutes ago

  @etrade The entire E*Trade platform is down and has been for a while. Nobody answering the phone?? Provide an update!

• 
  Andrew (@Andrew99Blue) reported 54 minutes ago

  @Maximus_Holla Marekts sitting on critical support. E-trade mysteriously goes down. I'm guessing we'll get access on Monday and accounts will be empty. This is going to be criminal. Come on @etrade. Stop being China.

• 
  Nota Gaylib (@dfdfdfd243799) reported 56 minutes ago

  @etrade Fix your ******* platform, people have their money on the line.