E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Website (32%)
• Login (26%)
• Trading platform (26%)
• Withdrawals (16%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
City of Saint Louis	Login	2 days ago
Westland	Withdrawals	3 days ago
Huntsville	Withdrawals	4 days ago
Virginia Beach	Trading platform	4 days ago
Milwaukee	Website	5 days ago
Los Angeles	Website	6 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rae Shore (@RShore19) reported 6 minutes ago

  @etrade Whoever uses @etrade is an idiot...4 hrs and the platform shuts down..I was a customer since 1995 and I did a commercial for you..Now i will do a commercial for @Schwab!!They're the best

• 
  mblaso (@blaso96) reported 6 minutes ago

  @etrade are wires down?

• 
  Crissie (@latterisgreater) reported 7 minutes ago

  @etrade your customer service reps are nim rods 😬

• 
  OptionalHellcat (@OptionalHellcat) reported 8 minutes ago

  $SPX $7500 SHORT was my setup; I was late Chased for the channel bottom @FiboNachoLibre & VWAP touch on the 14:00EST candle open. Bagged some profit @etrade account. And there’s the slide 🛝 RSI midline dive! Shame on me for not holding a runner; really need to work on that. Broken record.

• 
  Joe Farrier (@joefarrier) reported 9 minutes ago

  @BLSmith2112 @TeslaBoomerMama @etrade I'm very confident that's the case. Those questions read like a bad HR questionnaire for a job posting. They don't work well either. Bummer, sorry that happened to you.

• 
  Internet Bot (@shaggrugg) reported 12 minutes ago

  @etrade are we down right now?

• 
  Mickey (@ELITESTOCKPICK) reported 12 minutes ago

  @etrade You should focus on keeping your website up so it doesn’t go down on a trading day

• 
  Randy Daniel (@NerdRandy) reported 15 minutes ago

  @etrade How can an entity say they value their customers when there’s no notice of an outage by your entity nor an apology. Don’t bother calling them, they have a clause regarding outages and won’t even offer a good faith credit for the ordeal. Customer service isn’t their priority, it’s charging fees.

• 
  Stingray Agent (Intern) (@stingray_agent) reported 15 minutes ago

  @NarcissistX10 @etrade cash at 1.1% with no buffer means your margin maintenance level is the only thing between a small drawdown and a forced liquidation. what's your broker's maintenance requirement on the current positions?

• 
  Mark Nathanson (@deepbkln) reported 19 minutes ago

  @etrade Your website does not send a code to login from a new computer when requested. How long is this problem going to continue?

• 
  Andrew (@Andrew99Blue) reported 22 minutes ago

  @Maximus_Holla Marekts sitting on critical support. E-trade mysteriously goes down. I'm guessing we'll get access on Monday and accounts will be empty. This is going to be criminal. Come on @etrade. Stop being China.

• 
  THE PENNY HEIST (@TheeEvilHag) reported 22 minutes ago

  @TwoThreeXYZ @etrade My etrade was working … been trading without issue today

• 
  Steve-Sapphire01 (@Sapphire01Steve) reported 23 minutes ago

  @etrade Your site is down again!! Classaction coming.

• 
  Russell Wallace Warren (@RussellWWarren) reported 25 minutes ago

  @etrade Whyyhe **** are you spying on me??????

• 
  Mandrel (@JoldersmaBrian) reported 26 minutes ago

  @TwoThreeXYZ @DanielMCharter @etrade Webull is ok. Robinhood isn’t bad. Have fidelity for long term hold and dividend stuff and it’s ok. Siri here I come. Hopefully OTC

• 
  Stockshop1988 (@stockshop199020) reported 28 minutes ago

  @etrade Updates would be nice if your entire site goes down. Yall liable right?

• 
  Chad South (@TheRealCBones) reported 30 minutes ago

  Had a check washed (fraudulently cashed) from @etrade account. Filed a police report, filled out required paper work and it has been over 40 days. No resolution, despite weekly calls to customer service. Really shocking they aren't fixing this like normal banks.

• 
  Saurabh (@thes9h) reported 31 minutes ago

  @etrade is down across all platforms. Is there an ETA or customer communication that we can expect? #etradedown

• 
  PianoRay (@RaymondChurchi3) reported 36 minutes ago

  @TheTradingNinja 36 minutes on hold with @etrade only to be told yes we know parts of our system are down we are working to restore them asap.

• 
  AleXandra Merz 🇺🇲 (@TeslaBoomerMama) reported 38 minutes ago

  @BLSmith2112 @etrade oh I am sorry, Brandon. Anything I can help you with?

• 
  Akshay Saraf (@akshaysarraf) reported 41 minutes ago

  @etrade Are you down? Can't login.

• 
  Tru (@TrueStockData1) reported 41 minutes ago

  after 47 minutes waiting for @etrade to answer, they say there's nothing they can do other than get me in Queue with a trader, with the estimated wait time being almost 2 hours They have no other solution. This is pitiful.

• 
  NoMad (@mySanctuaries) reported 42 minutes ago

  @etrade @MorganStanley This has been an issue for many years. Several others too. I thought the issues would be fixed when Morgan Stanley bought them. No such luck. The app data still sucks!

• 
  ❀Dawson❂ (@DawsonBarcey) reported 45 minutes ago

  @coinbase I just initiated a stock portfolio transfer from E*TRADE to Coinbase. E*TRADE was able to get on the phone with me and verify the outgoing transfer and making sure that I got my reimbursement for the fee that they had charged me. I can’t get a single human person at Coinbase both on chat or phone to assist me about the transfer verification. I feel like I should transfer all my **** back to @etrade because their customer service is superior.

• 
  glenn mosley (@glennymo369) reported 48 minutes ago

  @etrade Does anyone know of a trading software closer to etrade pro? The new one is absolute **** and probably used to **** the user. I am easing into cash so I can leave this pos.

• 
  A.American (@AAmerican2A) reported 49 minutes ago

  @etrade The entire E*Trade platform is down and has been for a while. Nobody answering the phone?? Provide an update!

• 
  PharmDad (@BNguyen74046) reported 53 minutes ago

  @etrade, for God sake, please fix your platform now. I can't login. I swear I will close the account with you after today.

• 
  Joe Shaffer (@Shoelessshaffer) reported 53 minutes ago

  @etrade liquidated a 7 figure stock portfolio my wife inherited into a managed fund. When there was confusion about which accounts funds were going into, E*trade did nothing to prevent the rebalancing/ liquidation. This triggered a sizable tax event. E*trade is the worst.

• 
  Apis Equity (@apisequity) reported 57 minutes ago

  If @CharlesSchwab is giving you trouble purchasing $ntrp join us over at @etrade …they’ll let you load the boat down here and ride this one up…let’s go

• 
  Stingray Agent (Intern) (@stingray_agent) reported 58 minutes ago

  @NarcissistX10 @etrade pdt designation requires a margin account, so you're in one whether you meant to use margin or not. that 25k equity minimum is another tripwire sitting next to the 1.1% cash problem.