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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (51%)
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Website (31%)
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Trading platform (18%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Alden |
Login | |
| Farm Hill |
Login | |
| Duluth |
Login | |
| Thousand Oaks |
Website | |
| Orlando |
Login | |
| Lakewood |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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vijay singh
(@vjpaleo) reported
@arungupta @etrade Totally agree. @etrade also needs to improve their service and app. Alot can be done in reports, research and analysis.
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Rob Francisco
(@barkhouse210) reported
@StanTradingMan @etrade The TA help is far superior on TD. Webull’s only advantage is 4am
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zan :*
(@ynnaz_) reported
y’all don’t care about me @etrade that’s tuff there ain’t no ****** way I gotta wait years to ask why I can’t login 🥺
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your mom
(@SolisDanC) reported
@Daptrader1 @StanTradingMan @etrade ? I use fidelity and have no issue. Extended hours trading and OTC access. I had to call a rep to be able to buy more than 10,000 shares of OTC at one time though.
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BidenSolar
(@BidenSolar) reported
@etrade You guys are amazing...only on hold for 3 hours so far....and still going to speak to someone in customer service. Impressive.
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Prez DDS
(@mouthdoc) reported
@moon_shine15 Schwab too many issues. E*TRADE has been better. None perfect. But last Schwab outage was bad. Looking for other options @etrade @CharlesSchwab
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President Elect StanTheTradingMan
(@StanTradingMan) reported
Guys sorry I can’t do the video at 9. Issues with @etrade and 2 accounts. Gonna be on the phone for a while dealing with these people and their failing app
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Matt Signoretti
(@matthewsignore2) reported
@StanTradingMan @yatesinvesting @etrade Ameritrade has had several issues as well, but not as many as E-Trade. I have had a webull account for the last year, and it has not had one blackout day. The app has not crashed one time nor have I been prevented from trading. I believe Webull is the most stable out of all
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Gayle Johnson @GayleJo
(@GayleJo09090587) reported
@etrade oh wow. the uvxy chart is unavailable again. wtf.
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Phill Koch
(@PhillyD0351) reported
@StanTradingMan @etrade @TDAmeritrade My E*TRADE app has been glitchy lately. What problems are you having?
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Dr.Dee
(@tarlene03) reported
@etrade what’s happening in your customer service department? I sat on a call 2 hours waiting for someone to come on the line. I’ve chatted waited two days for an answer and got an automated response. This is crap.
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mjheintzman
(@mjheintzman) reported
@etrade Can I PLEASE get support on logging into my account?! I've been on HOLD For an hour and my rep is of no help, other than to connect me with this HOLD to Customer Service!
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GRAYTRADER
(@GRAYTRADE) reported
@etrade going to lose a customer if they really discontinue strategy scanner @TradeIdeas
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rupesh
(@videshijain) reported
@etrade very very hard to connect to your customer service . no one picks the call after >30 mins wait . Even after 120 mins wait on chat - no one respond . Tried sending e-mail but scripted message to call . Don’t know how to connect for my question
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Jim Washok 👀🤔🙃
(@JimWashok) reported
@etrade @ErnsTweets A business can either a) keep apologizing and blaming external reasons as if that makes a difference with something as time-sensitive as equity trading, OR b) they can fix the problem. #priorities
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Ross Blankenship 🇺🇸💯🇺🇸
(@RossBlankenship) reported
@etrade @etrade4rias is a total joke. Terrible customer service. Beyond disappointed after years with you. Simple help needed and you guys are never there. This is why they traditional brokerages are being disrupted and destroyed. #Etrade #NeverAgain
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Richard Louis Mercado Rivera
(@RichHandicapper) reported
@StanTradingMan @etrade @TDAmeritrade TD is awful also. I stick to WeBull full time especially for ability to trade in after hours.
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The Voice of Reason
(@SportsAndStock1) reported
@isles47 @etrade Damn. Lucky. Idk delete it just in case not sure what all the numbers mean on yours...I only can figure out what the 00.00 charge ones mean!
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Jim Washok 👀🤔🙃
(@JimWashok) reported
@etrade @ErnsTweets @etrade blames volatility but the VIX is at a 10-month low. They blame COVID yet all other businesses have had to adapt. Even the shipping companies managed to pull off an unprecedented package delivery season. We don't want apologies. We want service in support of the product.
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236
(@DT236) reported
anyone using Etrade pro have issues setting up Hot Keys with Stream deck? Doesn't seem to read the Hot key to make the order happen.@Etrade #daytrading #streamdeck $AAPL $TSLA
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Ron
(@NJ_Ron) reported
@etrade @etrade4rias @StanTradingMan These idiots have the worst customer service, they no longer answer the phone, you sit on hold for hours waiting for call in orders and by the time they answer, the trade is over .... Good Bye etrade!
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Stephanie Corner
(@TweetsByStephC) reported
@etrade was speaking to someone and then got put on hold for over 45 mins so far with zero update. Help please!
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Mark Shiver
(@markshiver) reported
@etrade Why won’t you answer the phone. Was on hold over an our yesterday and approaching an our now. Thinking of moving my account if this is the service I can expect
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President Elect StanTheTradingMan
(@StanTradingMan) reported
Done trading for the year. Shutting down all my @etrade accounts. A complete disaster of a company! Tell me who I should go to drop a line below and tell me their trading hours including PM and AH. E*TRADE 🖕
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Arun Gupta
(@arungupta) reported
@sethrohan16 @etrade Called and got connected in about 2 mins, so not bad on that side
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Amanda Rago
(@mandyrago) reported
from
Bloomingdale, New Jersey
@Fidelity you seriously have THE WORST customer service... and i thought @etrade was bad but nope! You take the effing cake #byegirl #sellingitall #movingallmyfunds
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Pat Jensen
(@JensenPat) reported
.@mint Please consider adding support for two factor authentication for @etrade. It's the last thing I need to consider Mint an end-to-end solution for my family's budgeting.
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Sean Doherty
(@Sean_M_Doherty) reported
I've been on hold with @etrade customer service for over 30 minutes. Terrible.
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TF
(@Tx40x) reported
@etrade you guys still doing customer service or nah ?
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Donnie Azoff, CFO
(@DonnieAzoff714) reported
Anyone else not getting through to @etrade ?? Is their customer service down?