E*Trade status: trading issues and outage reports

Problems in the last 24 hours

E*Trade signals over the past 24 hours. The dashed line is the service-wide baseline used to detect unusual activity.

• Service-wide signals
• Service-wide baseline

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Login (34%)
• Website (31%)
• Trading platform (29%)
• Withdrawals (6%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Rohnert Park	Login	10 days ago
New York City	Website	15 days ago
Indianapolis	Trading platform	15 days ago
Seattle	Login	22 days ago
Seattle	Login	27 days ago
Township of Evan	Website	28 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tara Parker (@Bejewele_din_Fr) reported 1 minute ago

  @willyzdub @etrade Honestly none of them are all that good it seems - my fidelity and ibkr glitch all the time... Maybe they think traders have to work that much harder or something...

• 
  GreenCandleLover 🇲🇽 (@77RepublicanWS) reported 3 minutes ago

  @etrade Worst trading app! Stay away! Execution latency and platform lag are major complaints among active traders on E*TRADE, especially during periods of high market volatility. The platform frequently frustrates day traders and options scalpers.

• 
  Trevor Robinson (@TrevorGirlDad) reported 3 minutes ago

  It's incredible how frustrating @etrade is to deal with. Worst support, every back and forth takes 3-5 business days, no updates unless you reach out to check in, and the list goes on.

• 
  Mister Wittman (@MisterWittman) reported 8 minutes ago

  Of course @etrade is down and I can’t sell

• 
  Jeff Gawlinski (@JeffGawlinski) reported 9 minutes ago

  Our stock purchase is through @etrade but the service is awful and can't connect to anyone. Next employee pulse meeting, will bring this up to see if a different platform would be better who provides better support.

• 
  AleXandra Merz 🇺🇲 (@TeslaBoomerMama) reported 10 minutes ago

  @BLSmith2112 @etrade oh I am sorry, Brandon. Anything I can help you with?

• 
  Michael Liberman (@IsabodyMichael) reported 10 minutes ago

  @jpmorgan @etrade how do you change margin requirements on $nbis without any notice? It’s been trading in its current range for months. Getting an outrageous margin call without any notification is horrible customer service. 30 year customer now looking for another platform.

• 
  TwoThree (@TwoThreeXYZ) reported 11 minutes ago

  @etrade Fix the broken charts on your app

• 
  Nick Jose (@nickgg10) reported 13 minutes ago

  @etrade E*TRADE is a brokerage built in 2007 and maintained by carrier pigeons. Awful communication, archaic platform, and customer service that exists only in legend. Don’t switch for the bonus. If you’re already there, leave—you don’t know what good service feels like.

• 
  Apis Equity (@apisequity) reported 20 minutes ago

  If @CharlesSchwab is giving you trouble purchasing $ntrp join us over at @etrade …they’ll let you load the boat down here and ride this one up…let’s go

• 
  More Life Global (@richbydemand) reported 21 minutes ago

  @Kslaze @etrade This **** is on purpose I’m convinced. When a big move is made and they owe a lot of money suddenly the site is down and you can’t fulfill orders. Not the first time this has happened to me. Every time I’m up huge they glitch. Such bullshit. Moving my money after this

• 
  I.C.E. R.N. (@_ICE_RN_) reported 21 minutes ago

  @JunkSavvy @CharlesSchwab @etrade They didn't give the fraction, they rounded down.

• 
  School Boy Q (@QuinnHaze) reported 24 minutes ago

  Etrade is down... get your **** together or I will leave the platform after nearly 20 years of being a customer. @etrade @MorganStanley

• 
  Charlie Harper (@CharlieBHarper) reported 29 minutes ago

  @etrade A day or so after the initial exchange, I got a call from someone at @etrade. He immediately asked me to give him personally identifiable information. This is one of the worst practices across multiple industries that is helping propagate identify theft. It needs to be banned.

• 
  Rae Shore (@RShore19) reported 29 minutes ago

  @etrade Whoever uses @etrade is an idiot...4 hrs and the platform shuts down..I was a customer since 1995 and I did a commercial for you..Now i will do a commercial for @Schwab!!They're the best

• 
  Artificial Artwerks (@qmsexpert) reported 32 minutes ago

  @etrade Stay away, if you are not aware of the **** etrade pulls you have no business enrolling , take it from somebody who definitely was run through the ringer by them ...and their customer service is sub par.

• 
  IPODave (@IPODave) reported 34 minutes ago

  @AccessIPOs @etrade @MorganStanley Yes have to give them credit - they fix their IPO process and are doing a much better job w allocations. I've been complaining since 2016 about how they restrict setting up trades pre open but after a rocky last few years they solved that problem too.

• 
  Justin Reda (@nitsujader) reported 35 minutes ago

  Hey @etrade since your feedback form fails to submit: Got locked out of my account because you decided to send a text message without mentioning that message is coming. This is a terrible user experience and is making me consider closing the account. There is no way to turn off that setting either? I just need to expect some trades might have a confirmation follow up now? wtf?

• 
  🦔◎ソニック・ザ・ヘッジホッグ◎🦔 (@AzulSonikku) reported 36 minutes ago

  @etrade FALSE ALARM. I just now remembering the password and email. I really need to write down my credentials. 😓😓😓😓😓😓

• 
  Charlie Harper (@CharlieBHarper) reported 36 minutes ago

  @etrade That call, where I was again told there was a "known technical problem" was resolved, despite it taking the online agent 45 minutes of mostly delayed, circular conversation before he attempted to understand the problem, much less direct me to a solution. But he continued to tell me he couldn't get into any specifics unless I capitulated on my identifying data.

• 
  Mark Nathanson (@deepbkln) reported 37 minutes ago

  @etrade Your website does not send a code to login from a new computer when requested. How long is this problem going to continue?

• 
  TwoThree (@TwoThreeXYZ) reported 38 minutes ago

  @etrade Fix your charts

• 
  Aestas; Recognitio (@LegibleEnglish) reported 39 minutes ago

  @etrade There are good days and there are bad days; and, there are days you make promises that you are sure to keep. Get out the checkbook.

• 
  David Schwartz (@BigDave469) reported 42 minutes ago

  @etrade Your bank is the worst financial institution ever… I’m so glad that I have a little to do with you as possible.

• 
  GF Vault (@GfVault) reported 43 minutes ago

  @etrade @MorganStanley customer service says the department controlling my restricted account has no customer-facing phone number, cannot speak with me, and provides no updates—even internally. Nearly $10,000 remains frozen while I’m told to keep waiting with no timeline.

• 
  Edmund J. Janas (@slumbum) reported 48 minutes ago

  @ETRADE @MorganStanley Froze all my accounts, including Social Security, over a $118 overdraft. Blocked me from linking outside funds to fix it. Phone and chat both dead ends today. Need funds for food and meds. Zero urgency/care Twenty years a customer. I need this resolved.

• 
  Cece Moestra (@CeCeTrading) reported 51 minutes ago

  @etrade Their new platform is absolutely terrible.

• 
  Umalin Kelleher (@UmalinKelleher) reported 51 minutes ago

  @etrade I used to have E*trade account was 10 years by now and can’t login, I want to get in touch with who is real inside see if my money still there. If I can have physical address to sent mail.

• 
  Russell Wallace Warren (@RussellWWarren) reported 56 minutes ago

  @etrade Whyyhe **** are you spying on me??????

• 
  Trader Dave (@DDalesandro) reported 58 minutes ago

  @etrade wow wtf happened to your platform. Maybe don’t do bitcoin? Nothing loads.