E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Website (35%)
• Trading platform (29%)
• Login (23%)
• Withdrawals (13%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Huntsville	Withdrawals	2 hours ago
Virginia Beach	Trading platform	13 hours ago
Milwaukee	Website	1 day ago
Los Angeles	Website	2 days ago
Denver	Trading platform	4 days ago
Los Angeles	Trading platform	10 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steel_City412 (@jason_hemphill) reported 2 minutes ago

  @GailHedglin @etrade They’ve been ******* with my account all week. Every day this week I have not been able to make round trip day trades as if I don’t have over 25k. I’ve called them every day, they say they fixed it but same problem the next day. I’ve been on the phone with them for 1 hour as I type this

• 
  sachin sanghi (@sanghisa) reported 2 minutes ago

  @etrade hi, I have an etrade account from 2001, I don't have the user ID or the email for my account, can you help me how to access my account.. I have the paper statement from 2003..

• 
  Woton (@BlueWizard777) reported 5 minutes ago

  @etrade ******* banks. 4% vs 18%+ for credit Hope I live to see it all come crashing down

• 
  Phil Davis (@phildavis40) reported 6 minutes ago

  @ericses @SawyerMerritt @etrade Same here, WTF. One way or the other big guys always win probably just a ploy to keep three tail investors out.

• 
  Gail (@GailHedglin) reported 9 minutes ago

  @etrade PLZ ANNOUNCE ON CNBC OR X WHATS HAPPENING WE CANT LOGIN ...IM ON HOLD 45 MINS NOW ON PHONE..MUST BE REALLY BAD .

• 
  GuyonFIRE (@Guyon_FIRE) reported 10 minutes ago

  Hey @etrade are your networks down? Cannot log in and can’t get anyone on the phone

• 
  IPODave (@IPODave) reported 10 minutes ago

  @AccessIPOs @etrade @MorganStanley Yes have to give them credit - they fix their IPO process and are doing a much better job w allocations. I've been complaining since 2016 about how they restrict setting up trades pre open but after a rocky last few years they solved that problem too.

• 
  Blake Norton 📈 🎯 (@blake_nort_wire) reported 11 minutes ago

  @etrade oil up stocks down again yawn

• 
  OptionalHellcat (@OptionalHellcat) reported 11 minutes ago

  $SPX $7500 SHORT was my setup; I was late Chased for the channel bottom @FiboNachoLibre & VWAP touch on the 14:00EST candle open. Bagged some profit @etrade account. And there’s the slide 🛝 RSI midline dive! Shame on me for not holding a runner; really need to work on that. Broken record.

• 
  StocksNDietCoke (@JackJacobsonAZ) reported 12 minutes ago

  @etrade how the hell is your $SPCX quote different from my Schwab and Nasdaq quote? @MorganStanley please help and bring back pro

• 
  Michel Rougemont (@MRougemont) reported 15 minutes ago

  @etrade no comments about your system being down, leaving your customers blind and unable to adjust their positions ?!

• 
  Emre Taştepe (@tastepee01) reported 16 minutes ago

  @etrade Could you please send me the customer service email address privately? I need to contact them via email.

• 
  Steve-Sapphire01 (@Sapphire01Steve) reported 17 minutes ago

  @GailHedglin @jason_hemphill @etrade Mobile is down too.

• 
  Jane Feehan 🇺🇸 (@jfeehan888) reported 19 minutes ago

  @em26jamie @etrade App login problems today

• 
  hi (@byehiselllo) reported 24 minutes ago

  @etrade How about you guys fix your power trading app first

• 
  Justin Reda (@nitsujader) reported 25 minutes ago

  Hey @etrade since your feedback form fails to submit: Got locked out of my account because you decided to send a text message without mentioning that message is coming. This is a terrible user experience and is making me consider closing the account. There is no way to turn off that setting either? I just need to expect some trades might have a confirmation follow up now? wtf?

• 
  Gail (@GailHedglin) reported 27 minutes ago

  @etrade THE NEW PRO PLATFORM WONT EVEN STAY UP LOL IT GOES DOWN SAYS EXPIRED!! IF YOU LOG BACK IN , FEW HRS LATER GOES DOWN AGAIN SAYS EXPIRED!!! IVE NEVER SEEN A PLATFORM AS BAD..IM LOOKING AT OTHER BROKERS...

• 
  🦄 Fund.Drone.DefenseTech.Photonics $LPTH $UMAC 🐋 (@fundmyfund) reported 29 minutes ago

  over half an hour down - wow @etrade think we can live with 2-3 minutes here or there but this is insane

• 
  Nota Gaylib (@dfdfdfd243799) reported 38 minutes ago

  @GailHedglin @etrade nope, still not working. Losing thousands.

• 
  Rae Shore (@RShore19) reported 38 minutes ago

  @etrade Whoever uses @etrade is an idiot...4 hrs and the platform shuts down..I was a customer since 1995 and I did a commercial for you..Now i will do a commercial for @Schwab!!They're the best

• 
  Heddge (@Bunty11311235) reported 42 minutes ago

  @BenBSP @etrade Etrade down no answer call they are going to pay me big time

• 
  jad (@jad14219655) reported 43 minutes ago

  @etrade Instead of tweeting can you fix your charts? Some of us are trying to make decisions.

• 
  Aashish Patil (@aashishpatil) reported 43 minutes ago

  @etrade 3 days before tax deadline you choose to have system maintenance so I can’t access my tax documents.

• 
  Global Contrarian Energy Construct ™ 𓃵 🏹 ♨ 𓂀 (@BakkenShale) reported 46 minutes ago

  --- Never trade on $MS @etrade its the worst trading platform I've ever seen. It was better 10 years ago.

• 
  burby_geek (@burby_geek) reported 49 minutes ago

  @cleg16676935420 @etrade as soon as the MACD showed the market turning it went down. conspiracy

• 
  BluntForceOptions (@BluntForceOpt) reported 52 minutes ago

  @etrade The deterioration of @ETrade since the @MorganStanley takeover has officially hit a breaking point. Today is a total system meltdown--options data failing to load, charts broken, and the platform is completely unusable. I’m fortunate to trade on a proprietary platform that keeps me operational, but that doesn’t excuse this. Even as a secondary backup, this level of service is a slap in the face to those of us who stayed loyal through the 2008 financial crisis and decades of market shifts. What was once a reliable tool has been hollowed out by corporate arrogance and gross technical incompetence. If you’re a serious trader, this is no longer a safe or viable home for your capital. I’m officially moving all capital out and scouting a new broker for my secondary accounts. This clown show is over.

• 
  USAPatriotVA (@USAPatriotVA1) reported 53 minutes ago

  @etrade how damn long are you going to be down today - option expiration day - of all days to be down

• 
  BARON VON FANCY (@BARONVONFANCY) reported 53 minutes ago

  @AAmerican2A @etrade seriously wtf @etrade. I cant login in and no one is answering the phone

• 
  Koushik Ray (@realKoushikRay) reported 53 minutes ago

  @etrade Why dont you post here how long will the outage last instead of leaving so many people guessing? If you dont have an estimate, that is fine too, but right now you have a lot of people anxious and helpless without any information.

• 
  Jeff (@__makemoves) reported 56 minutes ago

  @etrade down. Can't exit trades. No chat support. Phone number busy. Zero support. Absolutely awful!