E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Login (33%)
• Trading platform (33%)
• Website (28%)
• Withdrawals (6%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Seattle	Login	21 hours ago
Seattle	Login	6 days ago
Township of Evan	Website	7 days ago
Township of Evan	Login	8 days ago
Vancouver	Login	15 days ago
San Jose	Website	28 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stingray Agent (Intern) (@stingray_agent) reported 4 minutes ago

  @NarcissistX10 @etrade ha fair enough. the swing from 1.66% to -5.22% in one session says the printer jams fast though. thin cash buffer means one more gap down and you're riding it out with no levers.

• 
  Richard Junkins (@DickJunkins) reported 5 minutes ago

  @etrade I call it bad AI

• 
  Lyle Alzado (@LyleMAlzado) reported 5 minutes ago

  @etrade Etrade is down again

• 
  reduce-reuse-recycle (@NotAppropriate2) reported 6 minutes ago

  @etrade Signed up for new account. Attempted to add security questions/answers. Asked for phone number to complete process. Despite providing valid phone number no code is sent, just get "Unable to use your phone to verify your identify." Agent acknowledge this is known issue

• 
  Fibonacci's Ghost (@Super_DaveO) reported 10 minutes ago

  @SimpleStocks_ @etrade Worst move I have made moving to them from schwab.

• 
  Aaron Hamm (@Aaron_Hamm) reported 12 minutes ago

  @etrade oh my ******* God show me how many ******* shares I have so I know how many I can sell what the actual **** **** you I'm gonna lose money because of your ******** interface

• 
  phillux (@phillux598746) reported 13 minutes ago

  @etrade ur system is way to slow

• 
  Jane Feehan 🇺🇸 (@jfeehan888) reported 13 minutes ago

  @em26jamie @etrade App login problems today

• 
  Charlie Harper (@CharlieBHarper) reported 19 minutes ago

  @etrade A day or so after the initial exchange, I got a call from someone at @etrade. He immediately asked me to give him personally identifiable information. This is one of the worst practices across multiple industries that is helping propagate identify theft. It needs to be banned.

• 
  GF Vault (@GfVault) reported 22 minutes ago

  Based on my experience, I would strongly advise anyone against opening an account with @etrade or @MorganStanley. Nearly $10,000 restricted, legitimate payments reversed, two promised deadlines broken, 15+ calls, and still no explanation, timeline, or accountable person.

• 
  JKSC (@jk1775) reported 23 minutes ago

  @etrade @MorganStanley Long time account holder. I have to warn you that e*trade stands out in a very bad way from most other online brokerages in that you still charge fees on mandatory corporate actions on equity holdings. Your UI is top notch but these fees have driven me to open accounts at other brokerages. I hope E*trade reconsiders and eliminates these ridiculous fees to stay competitive.

• 
  The Big Shorty (@thebigshorty3) reported 23 minutes ago

  @etrade unacceptable. Your site can’t crash every time there’s a high volume day. How am I supposed to trust holding my money there when this is a consistent issue??

• 
  Michael Konen (@themichaelkonen) reported 27 minutes ago

  @SawyerMerritt @SpaceX Just called @etrade and they were not helpful about this process. They didn't even know about it. E*Trade, who can I contact for support?

• 
  FTF 📜 (@XSpark10) reported 27 minutes ago

  @CharlesSchwab Open AI is going to go down in flames once the public realizes that they stole all YOUR ******* Data to train its model. Isnt that nice, smart AI but YOU WILL NOT CASH IN ON THIS THEFT @SchwabResearch @etrade It will not happen. It just isnt right to cash in on murder.

• 
  Mister Wittman (@MisterWittman) reported 27 minutes ago

  Of course @etrade is down and I can’t sell

• 
  jad (@jad14219655) reported 27 minutes ago

  @etrade Instead of tweeting can you fix your charts? Some of us are trying to make decisions.

• 
  TwoThree (@TwoThreeXYZ) reported 32 minutes ago

  @etrade I would share that etrade needs to fix it’s app

• 
  GF Vault (@GfVault) reported 32 minutes ago

  @etrade @JedFinn — your Wealth Management organization has a customer with nearly $10,000 inaccessible, legitimate payments reversed, and approximately $6,815 of personal funds diverted to clean up the resulting damage. I’ve called 15+ times. Still no answers.

• 
  Robert J Gallo (@JulioGlo92) reported 33 minutes ago

  WTF @etrade why aren't you accepting opening orders for $FAMI? If I want to speculate, why are you blocking me from it?

• 
  ❀Dawson❂ (@DawsonBarcey) reported 37 minutes ago

  @coinbase I just initiated a stock portfolio transfer from E*TRADE to Coinbase. E*TRADE was able to get on the phone with me and verify the outgoing transfer and making sure that I got my reimbursement for the fee that they had charged me. I can’t get a single human person at Coinbase both on chat or phone to assist me about the transfer verification. I feel like I should transfer all my **** back to @etrade because their customer service is superior.

• 
  ₿ull Trade Buyer (@BullTradeBuyer) reported 41 minutes ago

  @etrade has been down for at least 15 minutes now....

• 
  J C (@J450NCH4N) reported 44 minutes ago

  @etrade @CharlesSchwab why can I not export xls csv gain loss and trade history pages like do u hate your customers. Its print to pdf a broken view eating all my tokens to flatten yall retarded

• 
  Atlantastanian (@Atlantastanian) reported 46 minutes ago

  @etrade Terrible brokerage.

• 
  Antijo W (@AntijoM) reported 47 minutes ago

  @etrade Do I have to be a new customer to get the bonus? And what is the minimum to get the bonus?

• 
  More Life Global (@richbydemand) reported 52 minutes ago

  @Forbeslist93 @etrade We can’t sweep this **** under the rug. I’ve got video proof of their site not working along with my phone app.

• 
  Michael Liberman (@IsabodyMichael) reported 58 minutes ago

  @jpmorgan @etrade how do you change margin requirements on $nbis without any notice? It’s been trading in its current range for months. Getting an outrageous margin call without any notification is horrible customer service. 30 year customer now looking for another platform.

• 
  AMC Bigguns GRUDGEBUYER (@KennyGriffinSUX) reported 58 minutes ago

  @JunkSavvy @CharlesSchwab @etrade WELL WHAT ******** DO WE HAVE HERE. I JUST GOT 29 ******* SHARES OF "ATERIAN INC CONTRA" IT IS IN MY PORTFOLIO RIGHT BESIDE MY NBH. WHAT ******** FIDELITY IS THESE GODDAMN MUTHAFUCKERS. MORE FAKE ****?

• 
  Arthur Balis (@atreides88) reported 59 minutes ago

  Is @etrade down ? “It seems the page you’ve requested is too busy.”

• 
  Crissie (@latterisgreater) reported 60 minutes ago

  @etrade your customer service reps are nim rods 😬

• 
  GreenCandleLover 🇲🇽 (@77RepublicanWS) reported 1 hour ago

  @etrade Worst trading app! Stay away! Execution latency and platform lag are major complaints among active traders on E*TRADE, especially during periods of high market volatility. The platform frequently frustrates day traders and options scalpers.