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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (40%)
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Website (34%)
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Trading platform (26%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Kralendijk |
Website | |
 Charlotte |
Website | |
| Elmont |
Login | |
 Wellsford |
Login | |
| San Francisco |
Website | |
 Idar-Oberstein |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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VCC
(@vlsicareercraft) reported
@etrade has to be the worst brokerage account I’ve ever used. •Clunky interface 👎 •Terrible customer service 👎 •And honestly, it seems best at being the worst. Regret opening it. Never again.
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RB
(@VibeWithRB) reported
Just waited on hold for 39 minutes only to be hung up on by @etrade. called back and they said there is another 39 minute wait. What kind of customer service is this? Why do you guys not offer chat or email support? horrible!
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lil retard
(@comic) reported
@tbonetrades @etrade There is a bug on the sell/limit orders that swaps everything to a buy or removes lot selection. What an expensive and ridiculous mistake for a company of their scale. It's still not fixed.
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CK
(@ckomagan) reported
@etrade site is broken again...you place a limit order and it executes a market order. Fix the site idiots.
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Joseph J. Soulamon - NMLS#2234526
(@josephlends) reported
@etrade customer service and fraud department are terrible. My first fraud investigation, after decades of being a customer, and they treated me as a culprit rather the victim. Escalating has been met with inaction. Very disappointed.
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Tbonetrades
(@tbonetrades) reported
@ckomagan @etrade I called them and gave them my (small) loss amounts from this morning, hopefully it gets resolved, it should. It looks like the glitch has been fixed now
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Alexander Luthor
(@smartass505) reported
@TeslaBoomerMama @etrade @MorganStanley Why are you making this sound like a conspiracy? They send it out when it's available. I've been with them for well over a decade, never had an issue with a proxy.
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Smokey da Bear
(@Smokehbear) reported
@TeslaBoomerMama @etrade @MorganStanley U have to login via pc, i fought this battle recently. Phone app u cannot see it.
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Pavan
(@drpavanjain) reported
@etrade your customer service sucks, my wife and daughter submitted all her documents to change her TIN to SSN almost a month back and we are still waiting, can't wait to switch to @Fidelity once they are switched
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Tr. Randy Brown
(@SpotMonthEnergy) reported
@TheBloggins @etrade Not a bad idea. Will wait to see what happens. Issue is dividend that they reported was less than what they put in account.
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Tappingkeys1023
(@justgowith12) reported
@etrade -- stay away from Etrade at all costs. In trying to transfer funds, they've frozen my account for 3 weeks. (how this is legal?) Made me upload 7 different documents. And forced me to call customer service 5 times. It's still not resolved. WARNING: DO NOT USE ETRADE.
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lil retard
(@comic) reported
@Etrade your web app is BROKEN I selected to sell specific lots which were in the profits, you executed on a different lot, causing me to take a loss. on TWO trades in a row. FIX YOUR ******* WEBSITE
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lil retard
(@comic) reported
@etrade fix your platform. Every time I try to sell a position since this morning your platform swaps the sell to a buy. Not sure what is going on...
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CK
(@ckomagan) reported
@tbonetrades @etrade and @etrade does not care to respond. Poor customer service.
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Stock ****
(@StockJockAT) reported
I've been using @etrade for about 10 years now. I loved their Etrade Pro platform. But today, I got an error message when I tried to log in. I called customer service and they told me there have discontinued the service for me and there is nothing they can do. It was fun.
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JRIG Wealth Management (Owner Jason Roos)
(@JRIGWM) reported
108.94% as of 9/12/2025 Rebalanced $OPEN and fully funded $AIG $DOLE $VICI $CNQ $ADM Issues with @etrade lot selector today, but I'm hoping to get that settled by the end of the day. Get to it @MorganStanley!!!
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CK
(@ckomagan) reported
@etrade All sell orders are executing as buy orders. Is this a known issue? @etrade
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CK
(@ckomagan) reported
@tbonetrades @etrade Atleast in my case it was Snowflake purchase so I am not feeling that bad lol
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melissa burovac
(@m3lissab33) reported
@etrade is the ******* worst. don’t ever open an account there. incompetent thieves.
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Ø1
(@refactor01) reported
@etrade one of the worst places to place any of your resources. Ridiculous fees on top of waiting 3 business days for every jump around. I’ve been trying to liquidate and move my money from this crooked platform for weeks. Now magically my money has moved into a sweep- bank deposit program. A Morgan Stanley private bank. Go figure. Now another 3 days to clear and then another 3 days to transfer out. E*Trade blows
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Tr. Randy Brown
(@SpotMonthEnergy) reported
Attn Finance bros on X: I want to send a certified letter to E-Trade's CEO but I am finding different names on different sites for current CEO of E-trade. Their support chat is of no help. @etrade . Does anyone have current info of current CEO & his/her mailing address?
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Six Inches Guy 🀄️🐾💰
(@SixInchesGuy) reported
@StockJockAT @etrade It’s ridiculous! I spoke with the customer service but was told to wait until today so idk…
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Darrell Wiggins Photography
(@Carsnapper) reported
@etrade Im calling tomorrow non stop till my issue is fixed. Its been over 72 hours and i still dont have access to my account and ive uploaded docs several times. I hope i get a survey each time. Tanking that JDpower score
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peter kaplan
(@peterkaplan269) reported
@etrade E*TRADE is unethical. E*TRADE is ripping off traders, each traders, trapping traders and trades because of their slow down in their system. E*TRADE refuses to pay back traders when their system cost them money. This is a warning not to use the trade. Their fees are ripping you of
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JB
(@OptnTrader) reported
from
Polk Village, South Carolina
@etrade why is it your business to ask why I am making a wire transfer? Especially if I am witing $$ to another account with my name on it. Its none of your damn business #etrade
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MARDÜK the META® Guy
(@MetaGuyMarduk) reported
@JohnnyTabacco @etrade So @PlatnumSparkles is trying to say that because the drop down tab at the top (Order Status) says Rejected that ALL of the orders in this picture were Market Rejects... "TOO LATE TO CANCEL: THE REQUEST TO CANCEL IS RECEIVED AND THE ORDER IS NO LONGER ABLE TO BE CANCELED. THE ORDER HAS ALREADY BEEN EXECUTED OR IS IN THE POROCESS OF EXECUTING." You can do mental backflips accross the universe all you want but it doesn't make what you want to (and others) believe, true. MINCHIONE!
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Bob Williams
(@13williebeamen) reported
@etrade ive submitted a complaint to the @MIAttyGen office hopefully they do something I hate etrade, though. fraud, and they dont respect their customers enough to call them back.
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Jinyoung Park-Turner
(@citrusbb88) reported
@etrade wtf. i transferred money out to fidelity and you guys RESTRICTED my account permanently without bothering to contact me, and also sold a fractional stock, again without getting my authorization. and i just wasted 30 minutes on the phone with a clueless agent. do better.
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HASHR Capital ☀️ 😶
(@khughbreslin) reported
TradFi nonsense. Is @etrade having liquidity issues? 7 weeks ago I liquidated a Roth IRA account in order to transfer funds to an existing @iTrustCapital Roth I’ve called them 6 times. Each time I get a completely different reason for the delay. Today BS reason #6 @FINRA
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Gregory Charles
(@WhatNarrative) reported
@TeslaBoomerMama @etrade @MorganStanley Dealing with the same problem with Interactive Brokers