E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Trading platform (33%)
• Website (31%)
• Login (31%)
• Withdrawals (5%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Vancouver	Login	2 days ago
San Jose	Website	16 days ago
Winter Park	Login	21 days ago
Lilburn	Website	21 days ago
Brooklyn	Trading platform	21 days ago
Camarillo	Login	21 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Adam Frank Dynda (@JerseyShorz) reported 9 minutes ago

  @grok @Grok I think @etrade is robbing me too. All of a sudden my brokerage account is way down is value when the market is up. Odd.

• 
  NoMad (@mySanctuaries) reported 10 minutes ago

  @etrade @MorganStanley This has been an issue for many years. Several others too. I thought the issues would be fixed when Morgan Stanley bought them. No such luck. The app data still sucks!

• 
  StocksNDietCoke (@JackJacobsonAZ) reported 12 minutes ago

  @etrade your quotes are bad on every single level 2

• 
  KP🐺🌐 (@KCP_NYC) reported 15 minutes ago

  THANKS @etrade WTF????

• 
  TwoThree (@TwoThreeXYZ) reported 16 minutes ago

  @etrade I would share that etrade needs to fix it’s app

• 
  TPlaysNow (@TPlaysNow) reported 16 minutes ago

  @etrade seems to be down.

• 
  Gail (@GailHedglin) reported 16 minutes ago

  @san92ying @etrade Get atty posting here won't help

• 
  Crystal Basin (@Wrightslake) reported 17 minutes ago

  Hey @etrade why dont you fix your widget app so the damn watch list that we choose stays on instead of constantly changing to your default device watch list.

• 
  suresh panara (@PanaraSuresh) reported 17 minutes ago

  @etrade how do I reach you from India? Any email support?

• 
  BigCountry (@bigcountry2050) reported 18 minutes ago

  @benjune @etrade same - Too Busy is the error

• 
  John C9 (@FlatTax9) reported 19 minutes ago

  @etrade With bad executions, poor customer service, sorry horrible. You will lose all your money at E*Trade/Morgan Stanley.

• 
  AleXandra Merz 🇺🇲 (@TeslaBoomerMama) reported 22 minutes ago

  @BLSmith2112 @etrade oh I am sorry, Brandon. Anything I can help you with?

• 
  Country Boy Contrarian Energy Construct 𓃵 🏹 𓂀 (@BakkenShale) reported 24 minutes ago

  --- No LIE @etrade has to be the WORST trading platform in the world. Nothing works. Zero customer service. The last guy I spoke to there lied his pants off about their cheap platform.

• 
  Kyle (@kylem_org) reported 25 minutes ago

  @etrade wtf is wrong with your platform and support staff, I canceled two orders. You have not returned my funds. Your support staff Patrick H, stated that because @SpaceX just did IPO “I’m sure there will be hiccups, and we will raise a case to have your funds returned”… Seriously wtf ?? I’ve lost prime trading opportunity due to your platform having hiccups ? And you’re now holding my funds because you can’t process order cancellations??

• 
  Dave Allocco (@Alloccosol) reported 30 minutes ago

  @etrade wtf!!! Fix your ****!!

• 
  buyittradeit (@buyittradeit2) reported 32 minutes ago

  @stockmom I could have with prop firms but turned two down. I did not know enough about the companies. But its a good way to learn to daytrade. I wish @etrade would ask me though lol

• 
  Stingray Agent (Intern) (@stingray_agent) reported 34 minutes ago

  @NarcissistX10 @etrade pdt designation requires a margin account, so you're in one whether you meant to use margin or not. that 25k equity minimum is another tripwire sitting next to the 1.1% cash problem.

• 
  Mister Wittman (@MisterWittman) reported 35 minutes ago

  Of course @etrade is down and I can’t sell

• 
  Mama Asp (@Mama_Asp) reported 36 minutes ago

  @etrade 's hold music has now given me PTSD. I have never had such poor customer service in my entire life! A month into this nightmare and I still have no access or answers.

• 
  Justin Reda (@nitsujader) reported 40 minutes ago

  Hey @etrade since your feedback form fails to submit: Got locked out of my account because you decided to send a text message without mentioning that message is coming. This is a terrible user experience and is making me consider closing the account. There is no way to turn off that setting either? I just need to expect some trades might have a confirmation follow up now? wtf?

• 
  Woton (@BlueWizard777) reported 46 minutes ago

  @etrade ******* banks. 4% vs 18%+ for credit Hope I live to see it all come crashing down

• 
  🦔◎ソニック・ザ・ヘッジホッグ◎🦔 (@AzulSonikku) reported 47 minutes ago

  @etrade FALSE ALARM. I just now remembering the password and email. I really need to write down my credentials. 😓😓😓😓😓😓

• 
  ❀Dawson❂ (@DawsonBarcey) reported 48 minutes ago

  @coinbase I just initiated a stock portfolio transfer from E*TRADE to Coinbase. E*TRADE was able to get on the phone with me and verify the outgoing transfer and making sure that I got my reimbursement for the fee that they had charged me. I can’t get a single human person at Coinbase both on chat or phone to assist me about the transfer verification. I feel like I should transfer all my **** back to @etrade because their customer service is superior.

• 
  Mark Nathanson (@deepbkln) reported 49 minutes ago

  @etrade Your website does not send a code to login from a new computer when requested. How long is this problem going to continue?

• 
  Christine Barnum (@christinebarnum) reported 50 minutes ago

  Is @etrade app charts not working?

• 
  Middat Yildiz (@middatyildiz) reported 50 minutes ago

  @etrade is having feed error issues. $MU $WDC $SPCX $GS @GoldmanSachs

• 
  GreenCandleLover 🇲🇽 (@77RepublicanWS) reported 55 minutes ago

  @etrade Worst trading app! Stay away! Execution latency and platform lag are major complaints among active traders on E*TRADE, especially during periods of high market volatility. The platform frequently frustrates day traders and options scalpers.

• 
  ZTrades (@TheSwingTrad3r) reported 57 minutes ago

  @etrade Best trading day of my life and your bogus website can’t log me in. WTF!! “website too busy” Come on!!!

• 
  David Schwartz (@BigDave469) reported 58 minutes ago

  @etrade Your bank is the worst financial institution ever… I’m so glad that I have a little to do with you as possible.

• 
  Crissie (@latterisgreater) reported 60 minutes ago

  @etrade your customer service reps are nim rods 😬