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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (42%)
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Website (34%)
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Trading platform (24%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Columbus |
Trading platform | |
| Atlanta |
Trading platform | |
| Los Angeles |
Website | |
 Reşiţa |
Login | |
| Metuchen |
Login | |
| Rochester |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Audroué
(@audroue) reported
@mint can you please work with @etrade to get them connected to your service when using 2FA? If 2FA is enabled on E*trade my accounts don’t connect or sync.
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Mexicanfan
(@fjmexican) reported
@etrade Weird and freaky commercial… babies getting Married. WTF
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AlaskaKenai
(@alaskakenai) reported
@etrade Anyone else having customer service problems?
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angry bettor
(@angrybettor1) reported
@etrade Since you give out counterfeit shares and steal real ones worth money. How is that not a loss on a tax sheet?? #finrafraud $mmtlp I am not doing my taxes maybe the IRS can fix this!!!! @IRS_CI
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AlaskaKenai
(@alaskakenai) reported
@etrade Customer service wait times are unacceptable.
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Galina Owens
(@galinaowens4) reported
@Kushlash27 @etrade OH MY GOD! They need to send a notification via email when their site is going to be down. I legit almost had a heart attack when I checked my account. There’s no communication of any kind smh.
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nikiverse
(@nikiverse) reported
@etrade Trying to download my 1099 consolidated and I keep getting this error message: "We Couldn't Find Your Page. The page you requested may have moved or is temporarily unavailable." Can you help?
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Mitch
(@Mitch_elle) reported
@etrade Why TF are you selling all my stock??? I can’t get thru on customer service!!! STOP!!!!! #screwingmyretirement
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Ryan approves this message
(@rhpmiller) reported
@etrade commercial was bad. @DKSportsbook tried way too hard. @dunkindonuts was solid and unexpected.
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Sandra B 🌒🌕🌘 🖖🏼
(@Sandybird108) reported
@etrade why does it take over an hour to talk to someone when I call the 800 number! If someone's desperate enough to actually call the number they need help! Please hire more staff!
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just jack
(@Jackson51022) reported
@etrade Etrade uses ACH to move $$$.. It is really slow for 2023.. When balances are not equal when transaction are in process ETrade makes folks nervous. This is intentional to maximize profits..
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Mark Himmelsbach
(@himmelsblog) reported
@etrade Babies getting married surrounded by adults? While drinking? I might need some help on this one #plannerbowl
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AlaskaKenai
(@alaskakenai) reported
@etrade Anyone having difficulty with having an assigned customer service person?
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Jerry
(@___67Dawgman) reported
Best commercial so far in 1st quarter @etrade worst one that stupid @HeGetsUs crap.
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Diane
(@dekrunner) reported
@etrade I called as my account balances were way off, was assured my accounts are safe and your website is having issues, please advise?
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Juan
(@jsvilla) reported
@etrade Baby commercials don’t work in this economy. It’s like damn, those babies needed a well funded 401k and financial literacy before they were born to have a chance at retiring
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Tom Kiefer
(@Thogek) reported
@Etrade, any help from your side of this silliness?
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Galina Owens
(@galinaowens4) reported
@etrade is your website down or something? I can’t get ahold of anyone on the phone. Please advise. I’m about to have a heart attack.
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Sam 🇭 🇧
(@RodRambone) reported
Gee @etrade ya think you can release my money so I can invest it? Good God. I’ve had a damn account with you for like 18 years now. That should count for something. Lol
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Jurak Hunt
(@Gun2MoufCPR) reported
@etrade that was ****** terrible #SuperBowl #commercial
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Lou Welch
(@Lou_J_Welch) reported
@etrade I've just cleared the cache, and same issue. Doesn't bring up the box to check that I've read the terms and conditions. It's doing this both in Microsoft Edge and Opera.
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Joel Canfield
(@JoelCanfield) reported
@etrade @canbychik Yes, but work on your customer service which has been abysmal since Morgan Stanley bought you.
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Cisa〰️
(@darkieinvestor) reported
@JacobBa20458891 @SoFi @etrade Facts. Only bad thing about having multiple brokerage accounts is the amount of 1099s for tax season (I file my own taxes) but anything else is great.
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NoMad
(@mySanctuaries) reported
@etrade @etrade Why is every annual earnings chart on E-Trade app missing so much data? Even latest year is blank. It's been like this for years. Complaints go nowhere. Does @MorganStanley ever plan to fix this?
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Girjesh Shukla
(@gksknp) reported
@etrade Hi, I am not able to pull etrade 1099 from turbo tax! I see the following error “We can’t find any tax form for this account.”
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Sam
(@SamSand18283578) reported
New customer service is ATROCIOUS at @etrade. I trade options for a living, thinking of switching to ETrade but address verification pending for over a month! A dozen phone calls (long hold times), everyone keeps brushing me off. Please either help me or tell me to go away.
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John Stamos
(@JStamos384) reported
Garbage *** $REUN won't even allow me to sell 40,000 shares. Order just sits there open. WTF @etrade
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CenterPoint
(@CenterPointSec) reported
@ctrssierra @etrade @TDAmeritrade We support long strategies 📈. Reach out for custom long/short pricing.
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BOOM
(@BoomSmacked) reported
@etrade i am begging someone to help, my dad Robert Gillis died 5 mths ago and I have been given hrs of run around trying to move $ to my mom, the Beneficiary. Every time I call new hurdle, dear God exhausted. Please please help
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NaÄsia Moët
(@KnachantyD) reported
@etrade bruh wtf is up with yall commercial 👀🤔 #SuperBowl