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E*Trade

E*Trade status: trading issues and outage reports

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Full Outage Map

E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

  • 61% Login (61%)
  • 29% Website (29%)
  • 8% Trading platform (8%)
  • 2% Withdrawals (2%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

CityProblem TypeReport Time
Brasília Website 2 days ago
Brookhaven Trading platform 2 days ago
Atlanta Website 2 days ago
Minneapolis Login 2 days ago
Schaumburg Login 3 days ago
Belleville Login 4 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • BabajiKaThullaa
    Dhongi Baba 🇮🇳 (@BabajiKaThullaa) reported

    @etrade What is going on? Orders are not going through. Customer service is on hold for 20 min. Are the systems down??

  • TrueStockData1
    Tru (@TrueStockData1) reported

    @Joedirt12321 @etrade wtf im not able to get back in

  • RShore19
    Rae Shore (@RShore19) reported

    @etrade Whoever uses @etrade is an idiot...4 hrs and the platform shuts down..I was a customer since 1995 and I did a commercial for you..Now i will do a commercial for @Schwab!!They're the best

  • BrettErmilio
    Author Brett Scott Ermilio (@BrettErmilio) reported

    @etrade Bad look and no info on the downage. Def need to move a chunk of my money to my Fidelity acct so I can at least have more balance. This happens too often with this platform.

  • JAMS9393
    Jay (@JAMS9393) reported

    **** @etrade this app is a piece of ****, system down on a trading day is unacceptable.

  • zman14
    The Original (Beyonceless) Jay Z 🇺🇸 🇺🇦 (@zman14) reported

    the service reliability continues to deteriorate with @etrade now can't even logon and the "wait time" for customer service is estimated at 30 minutes. Absolute failure. @MorganStanley

  • grigetio
    Grigetio Dodger (@grigetio) reported

    @etrade If you want me to fix my margin call, you need to fix your website. Getting a little irritated here.

  • Fr3nchMontana
    Zack (@Fr3nchMontana) reported

    @biswamohanm @TheTradingNinja @etrade Nah etrade is down

  • SemaWillisp2k0
    Sema Willis (@SemaWillisp2k0) reported

    @etrade Please I can’t login to my account The email I think is associated isn’t accessible to me My phone got stolen Please help me out

  • TrueStockData1
    Tru (@TrueStockData1) reported

    after 47 minutes waiting for @etrade to answer, they say there's nothing they can do other than get me in Queue with a trader, with the estimated wait time being almost 2 hours They have no other solution. This is pitiful.

  • Jonny5_is_AI
    It's only $ (@Jonny5_is_AI) reported

    @etrade your website, ios app, and desktop app are all not functional and i am unable to login. The customer service number has had me on hold for 30 minutes and no response to DMs here

  • NerdRandy
    Randy Daniel (@NerdRandy) reported

    @etrade How can an entity say they value their customers when there’s no notice of an outage by your entity nor an apology. Don’t bother calling them, they have a clause regarding outages and won’t even offer a good faith credit for the ordeal. Customer service isn’t their priority, it’s charging fees.

  • MRougemont
    Michel Rougemont (@MRougemont) reported

    @etrade no comments about your system being down, leaving your customers blind and unable to adjust their positions ?!

  • nish000111
    Nish (@nish000111) reported

    @etrade your platform is down since more than 20 minutes during live session hours!! It should be considered death of a platform. When is it coming back??

  • braden_tewinkel
    Braden TeWinkel (@braden_tewinkel) reported

    @etrade being down for over 20 minutes and counting is unacceptable

  • TheeEvilHag
    THE PENNY HEIST (@TheeEvilHag) reported

    @TwoThreeXYZ @etrade My etrade was working … been trading without issue today

  • TwoThreeXYZ
    TwoThree (@TwoThreeXYZ) reported

    @JoldersmaBrian @DanielMCharter @etrade I loved it until lately. Constant log in problems and lag

  • fundmyfund
    🦄 Fund.Drone.DefenseTech.Photonics $LPTH $UMAC 🐋 (@fundmyfund) reported

    @BawzRs @nxtplse @etrade 1 hour down. You have some powers.

  • TrueStockData1
    Tru (@TrueStockData1) reported

    @Joedirt12321 @etrade wtf man. I will never, ever, ever use ETRADE again. Watching position literally go into loss right now and I can't do a thing about it

  • NerdRandy
    Randy Daniel (@NerdRandy) reported

    @etrade Very disappointed that the service is down and customer support wait times is long and ETrade hasn’t notified customers via any means of the outage of service.

  • BakkenShale
    Global Contrarian Energy Construct ™ 𓃵 🏹 ♨ 𓂀 (@BakkenShale) reported

    --- @etrade Your platform has become nearly unusable for active trading. Constant delays, broken links, and inaccurate data make it impossible to rely on. Real‑time performance shouldn’t feel optional. This needs serious attention. $MS

  • __makemoves
    Jeff (@__makemoves) reported

    @etrade down. Can't exit trades. No chat support. Phone number busy. Zero support. Absolutely awful!

  • BigHorn2822
    BH22 (@BigHorn2822) reported

    Completely unacceptable @etrade to have a website down on quadruple witching with options expiring. I am taking a massive hit b/c of this. How does this happen on such a day?

  • blaso96
    mblaso (@blaso96) reported

    @etrade are wires down?

  • Badboysmarket
    Badboys03 (@Badboysmarket) reported

    @etrade Major move must be coming if your website is down.

  • Cofc64
    C (@Cofc64) reported

    @etrade how come no notification of the site being down. Unbelievable. Do better.

  • CciObserver
    CCIObserver (@CciObserver) reported

    @etrade And the "new and improved" Etrade "Pro" strikes again. Recent tickers/drop down feature in every single window and field (inc. options chain) has disappeared. Great product guys.

  • Islander_Bob
    Islander Bob (@Islander_Bob) reported

    @etrade Fix your damn website!

  • BNguyen74046
    PharmDad (@BNguyen74046) reported

    @etrade, for God sake, please fix your platform now. I can't login. I swear I will close the account with you after today.

  • ELITESTOCKPICK
    Mickey (@ELITESTOCKPICK) reported

    @Bunty11311235 @BenBSP @etrade How can you take screen shots if the app is down