E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Login (61%)
• Website (29%)
• Trading platform (9%)
• Withdrawals (1%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Concord	Login	6 days ago
Fort Worth	Trading platform	12 days ago
Rochester	Website	14 days ago
Clinton Township	Trading platform	24 days ago
Franklin	Login	25 days ago
Franklin	Login	25 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TraderMK (@mkarias1) reported 3 minutes ago

  Charts are not working in @etrade platform!!!

• 
  Izzy (@diamondguyizzy) reported 4 minutes ago

  @fundmyfund @etrade THIS IS AWFUL

• 
  Golden Tickets (@VE_Starr) reported 8 minutes ago

  Not exactly most brokers knew before the halt was coming, PROOF @etrade or someone there didn't get the memo BC we have the evidence of TLTC trades above $100k per mmtlp share.. mmat fix was in well before the halt

• 
  glenn mosley (@glennymo369) reported 8 minutes ago

  @etrade Does anyone know of a trading software closer to etrade pro? The new one is absolute **** and probably used to **** the user. I am easing into cash so I can leave this pos.

• 
  sachin sanghi (@sanghisa) reported 14 minutes ago

  @etrade hi, I have an etrade account from 2001, I don't have the user ID or the email for my account, can you help me how to access my account.. I have the paper statement from 2003..

• 
  The Original (Beyonceless) Jay Z 🇺🇸 🇺🇦 (@zman14) reported 16 minutes ago

  the service reliability continues to deteriorate with @etrade now can't even logon and the "wait time" for customer service is estimated at 30 minutes. Absolute failure. @MorganStanley

• 
  BMRTRADERS (@bmrtraders) reported 18 minutes ago

  @etrade complete bs our positions are going crazy and no access you e sold instruments which are now worthless fix immediately please

• 
  Tyler ''pronouns idiot'' Foster 🤖 (@tylergilfoster) reported 19 minutes ago

  @etrade shut ******** up

• 
  USAPatriotVA (@USAPatriotVA1) reported 21 minutes ago

  @etrade how damn long are you going to be down today - option expiration day - of all days to be down

• 
  Bball Brainiac (@BrainiacBball) reported 25 minutes ago

  @etrade why doesn’t the download feature in the portfolio view work at all? I’ve tried two different OS (windows and OSX), different browsers and so on. Keep getting “invalid rewuest” errors showing up in the csv file. This has been ongoing for months

• 
  mark lexus (@Mark_Lexus) reported 26 minutes ago

  fix it @etrade power etrade app for $TSLA "No Options are available for the requested symbol"

• 
  Mandrel (@JoldersmaBrian) reported 26 minutes ago

  @TwoThreeXYZ @DanielMCharter @etrade Webull is ok. Robinhood isn’t bad. Have fidelity for long term hold and dividend stuff and it’s ok. Siri here I come. Hopefully OTC

• 
  Alexander Lee (@alexanderlee1) reported 27 minutes ago

  @etrade I print PDFs of portfolio positions, and one of your incompetent web developers made a major change that screwed up the formatting. Left image was from 2026-04-02, which has been the same format for many years, perhaps decades. Right image was today (2026-04-06), where the dropdown for Account and View now hogs up precious vertical space. Please revert to the previous style ASAP. "If it ain't broke, don't fix it!"

• 
  Braden TeWinkel (@braden_tewinkel) reported 27 minutes ago

  @etrade being down for over 20 minutes and counting is unacceptable

• 
  Global Contrarian Energy Construct ™ 𓃵 🏹 ♨ 𓂀 (@BakkenShale) reported 30 minutes ago

  --- @etrade Your platform has become nearly unusable for active trading. Constant delays, broken links, and inaccurate data make it impossible to rely on. Real‑time performance shouldn’t feel optional. This needs serious attention. $MS

• 
  10 or 0 (@10_or_0) reported 31 minutes ago

  @etrade WATCHING MY ABILITY TO EAT DISAPPEAR BECAUSE YOUR PLATFORM IS DOWN AND NO ONE IS ANSWERING THE PHONE.

• 
  Tony (@TONYinCT) reported 33 minutes ago

  @etrade why is your mobile app down. Wtf! Say something! Keep us informed!!!!

• 
  Matt (@MattM0720) reported 37 minutes ago

  @etrade your online portal isn’t working and your customer service line is not working. What is going on?

• 
  NoMad (@mySanctuaries) reported 39 minutes ago

  @etrade @MorganStanley This has been an issue for many years. Several others too. I thought the issues would be fixed when Morgan Stanley bought them. No such luck. The app data still sucks!

• 
  BluntForceOptions (@BluntForceOpt) reported 46 minutes ago

  @etrade The deterioration of @ETrade since the @MorganStanley takeover has officially hit a breaking point. Today is a total system meltdown--options data failing to load, charts broken, and the platform is completely unusable. I’m fortunate to trade on a proprietary platform that keeps me operational, but that doesn’t excuse this. Even as a secondary backup, this level of service is a slap in the face to those of us who stayed loyal through the 2008 financial crisis and decades of market shifts. What was once a reliable tool has been hollowed out by corporate arrogance and gross technical incompetence. If you’re a serious trader, this is no longer a safe or viable home for your capital. I’m officially moving all capital out and scouting a new broker for my secondary accounts. This clown show is over.

• 
  Peter Max (@PeterMax80) reported 48 minutes ago

  Hey @etrade why does your network suck so bad?

• 
  Heddge (@Bunty11311235) reported 49 minutes ago

  @BenBSP @etrade Yes but future accounts are not working

• 
  TheRealJessicaOwens (@TRJessicaOwens) reported 49 minutes ago

  @etrade HEY, FIX YOUR POWER ETRWDE APP, NOT SHOWING THE DAY’S CHANGE IN FUTURES!! FIX IT

• 
  7.7.7 (@DrARS77) reported 50 minutes ago

  @bomelettes @triad311 @etrade Mine is down too

• 
  Michel Rougemont (@MRougemont) reported 54 minutes ago

  @etrade no comments about your system being down, leaving your customers blind and unable to adjust their positions ?!

• 
  WOOD (@Belfatto45) reported 55 minutes ago

  @etrade I can't log in to either app or the website. Wtf! let's go! Triple witching friday of all days. Never have a problem with you but this is fishy.

• 
  🦄 Fund.Drone.DefenseTech.Photonics $LPTH $UMAC 🐋 (@fundmyfund) reported 56 minutes ago

  @ffllyer1 @etrade its all down

• 
  Mickey (@ELITESTOCKPICK) reported 57 minutes ago

  @Bunty11311235 @BenBSP @etrade How can you take screen shots if the app is down

• 
  Sean R (@PennS53313) reported 1 hour ago

  @etrade WTF is wrong with your trading platform.... its not loading. .. THIS IS UNACCEOPTABLE... how bout an update... the wait time to talk to anyone is over an HOUR!!!!! WTF??

• 
  Aashish Patil (@aashishpatil) reported 1 hour ago

  @etrade 3 days before tax deadline you choose to have system maintenance so I can’t access my tax documents.