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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (44%)
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Website (38%)
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Trading platform (19%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Loganton |
Trading platform | |
| North Port |
Login | |
| Maricopa |
Website | |
| Plano |
Website | |
| Ruskin |
Trading platform | |
| Dublin |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Mike
(@Mike_Riter) reported
@MotoGFX @etrade You can’t buy or sell any stocks on E*TRADE right now. Whole execution system is down
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Danny Rayburn Investments
(@InvisibleOTC) reported
People are LOSING MONEY at an alarming rate right now and @etrade does not GIVE A ****. This is all calculated to help cover shorts asses!!! We can see through the bullshit here. Anybody with a brain can.
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Saul
(@adam49922419) reported
@DSmith39 @etrade I would say probably not, because it has been this bad -(At least reaching tech. support) for a long time. I sure hope that they address this issue.
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Women Truths
(@Women_Truths) reported
@moneyman2422 @brittnychrissy_ @etrade E*TRADE isn’t letting me cancel orders, but it is letting me edit and that is working rather quickly. So I just edit the price down to a level I know won’t trigger if I want to cancel. THEN I let it sit in the cancel Q of death -_- . Hope that info helps save someone money.
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RAM
(@RafaelManzara) reported
@etrade can’t even close my position because your platform is basically frozen. Support wait time well over 90 minutes. So far cost me tens of thousands of dollars. I’m done with you.
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Brian Bader
(@BrianBader) reported
@ChartingOptions @etrade cant even get a market sell order filled! **** @etrade
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androidmj
(@androidmj) reported
@CarabettaM @etrade Yes. Wtf
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WulfTrading
(@WulfTrading) reported
@etrade Fix your app so I can sell my ****. On the same BS for so long.
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Robert
(@Suhweetness90) reported
@etrade your phones are down (678) 710-2410
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Katherine
(@katfelix909) reported
@wokehuggies @CordovaTrades @etrade Kind of fan hurling we use same broker, on that note wtf with these long fill times 😞
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JackBlacker
(@JackBlacker6) reported
@davidfaber @jimcramer @etrade Please get E-trade on the show. The platform has not executed any of my trades all morning. REPEAT, Etrade is not working. People are losing millions of dollars!!!!!! Help please...
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Jairo LAM
(@JairoLAM) reported
@etrade Why are you down?
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Byron
(@Byron83573773) reported
@magicmiketrader @Jcazz17 @etrade Put a market order in to sell. Crickets on the fill. WTF E*TRADE!!!!!!!! Finally just cancelled the order. Guess I will have to move my portfolio to anywhere but E*TRADE. The Hedges have the upper hand if individuals can’t buy or sell.
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Brand
(@FrayedEnds21) reported
@etrade You won't answer your customer service line or live chat?
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Jay
(@4topstocks) reported
Delayed fills and platform issues @etrade. Customer service number doesn’t work either. What’s up with this @etrade??? Give your active traders a dedicated support line. How can we reach someone now??
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HoustonP
(@_tradingpennies) reported
@MysteryMan_777 I had canceled an order on a position over 30 minutes ago and it just filled qs it said it was processing the cancelation for the last half hour. And im instantly down 25% @etrade wtf
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M. Carabetta
(@CarabettaM) reported
@etrade please explain why you aren’t executing my orders, the chat is down and I can’t reach anyone by phone
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William W
(@WilliamWangNYSE) reported
@etrade please fix your power ETrade platform. Trades are not being executed!!!! You just costed me 10k this morning.
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A.K
(@Alexander_UP) reported
@etrade How about an official statement that you are having technical issues?
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John D. #silversqueeze efeller
(@JohnDSPACefella) reported
@etrade @MorganStanley ...what in God's name is happening to fills? I have had orders queued up for an hour and transactions happening past my prices and bupkus for fills. WTF?
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Gaston Beltran
(@Gast0nB10) reported
@XxYaBoiSeebxX Bro my @etrade and @TDAmeritrade is down
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Kevin Barman
(@KevinBarman1) reported
@etrade if you're having technical issues you should alert your users so we can not be stuck in your non working software, or at east start researching new trading software from other companies, thanks.
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Anastasia
(@_____Tasia_____) reported
@evan_stroud @shmolex @etrade Seems to be fine NOW. Issues cleared up about 20 minutes ago or so.
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Shannon Exum
(@slexum) reported
@etrade Why are buys not executing, WTF is the issue here?
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Sir Timmy Tweets A Lot (pause...not)
(@timmay2213) reported
@PFTCommenter @etrade sucks.. get it trending. Trying to keep the small guy down!
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Matt
(@RealWolvesFan) reported
.@etrade Why am I not able to make any trades? Because I'm a little guy and I was making money? Today for the first time ever, no one is allowed to trade on your app? No one is allowed to participate in the stock market except hedge funds? **** you. Enjoy the lawsuit.
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🔥🔥HNDRXX🔥🔥
(@GainsDayTrades) reported
@etrade this is pathetic. you cancel an order says Pending cancellation for 20minutes. Long before the price is hit the order is still executed. WTF is that
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Drone Seer
(@droneseer) reported
wtf is going on with @etrade ? Delayed quote by 15 MINUTES!!! Not able to change/cancel orders. Figure it out!
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Sir Timmy Tweets A Lot (pause...not)
(@timmay2213) reported
@Mkl67354700 @etrade Yep same number I called. Must have taken it down due to high call volume
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VR Traveler 1.0
(@OutCents) reported
@magicmiketrader @Jcazz17 @etrade Same here...E*Trade is awful this morning.