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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (61%)
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Website (30%)
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Trading platform (8%)
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Withdrawals (2%)
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Deposits (%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 South Bend |
Trading platform | |
| Dallas |
Login | |
| Fort Myers |
Trading platform | |
| Annandale |
Website | |
| Ashland |
Website | |
| Clifton Springs |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Bill Mahoney
(@airbil) reported
@etrade @TrailerTrsh Grayscale says that E*TRADE has had the shares. Since E*TRADE is now saying that they won’t have them until Monday, my guess is that they have perhaps serious IT problem to resolve. Is a 9-1 split that complicated?
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William toliver
(@toliver_william) reported
@TrailerTrsh @etrade please don't call that customer service line, you can get better info on the etrade platform from the birds outside.
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President-Elect J̷̼̼̻̹̏͗̌̆À̸̛͔͇̦͆́̓̈́̍͝͝Y̶̛̍̕͝
(@jeridmg) reported
@etrade Would you open an account if you knew they froze an elite 20 year member without warning or reasoning. When asked they refused to take your call and send you a letter quoting their basic TOS. Do you know how much work it is to fix that mess? I would go with a different company.
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Joe Zollo
(@jaazee1) reported
@etrade I would add concerns over the skyrocketing U.S. debt; potential for a very weak dollar; risk to the dollar status as the world's reserve currency! Should the latter occur, America would be in deep financial trouble, well beyond what we see today. Gold would soar! #CNBC #QAnon
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Khanartzer
(@khanartzer) reported
@etrade @TrailerTrsh You either allow trading at pre-split prices or show correct share numbers. WTF? Are you going to compensate us for our losses?
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Maxime Pierre
(@Mfpizzle101) reported
@nathanielpopper They also need to advertise that when there's heavy volume of trading happening on their website, you may not be able to login! Happened to me twice, then I moved on to @etrade
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Collin McDevitt
(@McdevittCollin) reported
@TrailerTrsh @etrade Having the same issue
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Khanartzer
(@khanartzer) reported
@etrade Why is ETHE showing post-split prices and pre-split quantities? Are you going to compensate us for the losses? Either allow trading at pre-split prices or show correct share numbers. WTF?!?
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Head Ache
(@tylenol911) reported
@etrade I’m a holder of $ETHE on E*TRADE. There was a 9-1 split. Your UI shows price per share correctly, but the share quantity is incorrect in My Portfolio (still shows pre split quantity). When will you fix this #bug ?
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Jason Brice
(@TrailerTrsh) reported
@BrownsFridge @etrade The ethe shares had to be secured by 12/14 in order for the split. My last biy was on the 14th, so that isn’t an issue. Something seriously screwed up.
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monkeyboy $BTC
(@monkeyboyBTC) reported
@etrade how long before you credit accounts for the $ETHE 9:1 split? Customer service said it would happen today, that was on Friday.
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randy reid
(@randyrandy) reported
ATTENTION INVESTORS: BEWARE @etrade Requested transfer of assets 44 days ago . . . . Still not completed. 10 phone calls. 5 chat sessions. 4+ hours on hold for "service". Worst customer service experience of my life.
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Lucky Nat
(@Lucky__00__) reported
@Ab93562016 @etrade it was run by third party. they took it down. it really sucks.
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Shank
(@shank47053598) reported
@etrade I am waiting to speak to broker from last 5 hours. You run out of music too. Need help.
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kAng sZN
(@ThaChoo) reported
@etrade if a ticker changes my dollar cost is not ******* $0. fix your ******* website.
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Lakeslakes1
(@Lakeslakes11) reported
@Iniguez619 @etrade @TrailerTrsh Yes, just like that. Horrible customer service. Nobody has any info. Not even a memo on why the delay...they all say, "I can't help"
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Jon Bailey
(@jonkentbailey) reported
@lamebanana80 @etrade reverse split. every 100 shares have been combined into only 1 share. and the stock is down today. so everything in your account is correct unfortunately.
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Anshu Sharma🌶
(@anshublog) reported
Hey @etrade, I am a 20 year customer and I am deeply disappointed you can’t even get the market cap right on so many stocks. What’s wrong?
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William toliver
(@toliver_william) reported
@etrade fun fact your customer service agents gave me 4 different statements on forward splits that ending up costing my 7k. It would be great if etrade did an class for there reps on forward splits. all my xmas money gone thanks etrade
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k disgusted❤️🌊💪🏼🤦🏻♀️💙💙💙
(@KDisgusted) reported
@etrade your hold times SUCK. No one has the amount of time it requires to get someone from your desk to answer the phone. #WTF
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ɹeɥʇoɯdeʇs ʞunɹp 🧢
(@DrunkStepmother) reported
@Iniguez619 @etrade You didn’t get your shares? Oh man that’s terrible! You know that’s an OTC, right?
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Tanko
(@MrFrankoTanko) reported
@piper_crypto @etrade @Grayscale RBC Investing is having same issue for me
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Jodye Flacko
(@DeviantImmortal) reported
$NECA that dip filled up so ******* quick. CRAZY! I'm so mad though, it dipped to 26, 27 and 28s and non of my positions got filled. IM MAD. Damn you @etrade
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Ray Shore
(@RayShore3) reported
@etrade the pro is not working!!! Coukdnt place my trades...so much for Morgan Stanley! Fuckinh us
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Bryon
(@CG_crypto) reported
@tylenol911 @etrade Me too! Need to fix this ASAP
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OptionsRule (ORB)
(@OptionsRule) reported
**** YOU @etrade Fix your platform ughh
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Lawrence Stansberry
(@lawstans) reported
@etrade my iOS app keeps crashing. Just started happening today. Help.
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Trading With Aloha
(@TradingAloha) reported
Being a platinum member at E*TRADE and contacting support being told my positions will be closed automatically starting at 330pm even though I stated I am managing the positions is disappointing. Time for a new broker @etrade #iknowtherisk
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arpeet ravalji
(@ArpeetRavalji) reported
@etrade I have been on hold with customer service for 1 hr 15 min already. This is wild!
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Jason Brice
(@TrailerTrsh) reported
@airbil @etrade A lot of money left on the table for a lot of folks. @etrade needs to compensate share holders for this error.