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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (44%)
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Website (33%)
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Trading platform (23%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Colchester |
Login | |
 Columbus |
Trading platform | |
| Atlanta |
Trading platform | |
| Los Angeles |
Website | |
 Reşiţa |
Login | |
| Metuchen |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Edward Gerard
(@Hedfam19) reported
@etrade Your messaging on the app is down. There is a lot of chatter that you are notifying clients that you are having and anticipate having trouble filling orders. Can you please address this?
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soonWeLambo AMY ⚙️
(@calguetajr) reported
@etradebaby @etrade You guys really ****** up. Bad move throwing 4 million apes under the bus with your sb commercial #memes
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Buckn’Twiki
(@7thDayTrading) reported
@AndrewL33582005 @WebullGlobal @etrade Yes, this is a constant problem on these. While $SBFM raced up past $2.70, then back down to $2.20s for anyone who wanted another bite, too many people with 4:00 A.M. access could not execute their plans. Just gotta know your broker. Similar to $AREB last week.
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unusual_inve$tor
(@inve_tordog) reported
@etrade It ain’t retail investors panicking and selling on negative news… it’s the so-called market makers algorithmically deciding whether the market should go up or down… The market is ****. Structurally, literally, ****.
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Teri Tropea
(@Mother_Theresa8) reported
@PaulMedica @etrade Don’t. Hold times to speak to a rep have been 2+ hours. Awful company.
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Nick C.
(@Nyk_Cas) reported
@etrade I have called multiple times and your reps have said you have had a backlog since December and they don't know when it will be done. It's a lousy customer experience.
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Kate
(@RagingFlame86) reported
@etrade I need help changing my legal name on your account. Your site cancelled my request and I can't get a hold of customer service. Please tell me how to proceed.
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Werner Strydom
(@bloudraak) reported
MFA is all good and well until you enable it on @etrade and find that you can no longer login on your phone... because you know... you have 30s to login, and if you fail, you have to do it again... and again... so what's the use of MFA again if its difficult to use?
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Cameron
(@srcameron86) reported
@peaslee44 Yea there service is awful I was on hold 130 minutes and when I finally got through .. the dope on the other end of the line had no idea about anything. @etrade
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Ben Leaf
(@BenLeaf) reported
Hey @etrade, I've been on hold for 2 hours now. What gives? Is your customer service always this bad? How come I can't send an email or request a chat?
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Vinnie H
(@harobikes333) reported
@etrade you no longer have any sort of chat or email to contact customer service listed on your support page? FAQ page doesn't cut it.... When you search for ViacomCBS stock ticker or simply enter it in, it gives you the following error: We couldn't find the symbol 'VIAC'.
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Jake Stocks
(@JakeStocks6) reported
Is something going on with $ISUN or is it an @ETRADE glitch? My Market value is ZERO $0
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T0CM, Back to Buy and Hodl. 8.01
(@T0CMTOCM) reported
I wish I Had an etrade account to transfer,,, but I dont. I chose wisely... **** @etrade and @MorganStanley
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Robert Rossachacj
(@RRossachacj) reported
@etrade I have 2 problems with my tax documents. My form 1099 on my regular account has an incorrect dividend entry. My RMD statement for my IRA is using an incorrect life expectancy factor. There is also no easy way to contact anyone.
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Jorge Rivera
(@RealJorgeRivera) reported
@bluuuiceee @etrade Agreed ppl are very quick to try and cause issues. This is not that, this verifying information from multiple sources. Obviously at the moment different things are being said but we are all on the same team here and we will collectively figure it out
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AndyBabb
(@AndyBabb) reported
@etrade my password is not working for some reason. When I click on "forgot password" it takes me to a change password page where I have to first enter my current password. How does that make any sense? Then I call your help number and do the automated new password system and
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AznOptions
(@AznOptions) reported
I'm so glad I'm went away from @etrade .. trying to help out a buddy on etrade and the platform is still absolute garbage. $SPX
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Tom George
(@tegjunior22) reported
@BananaLover6941 @TW33HumV @etrade You a damn liar
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BananaLover69420
(@BananaLover6941) reported
@tegjunior22 @TW33HumV @etrade U a damn loser 🤡
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Sir Hodl Holdington
(@StevieStocks1) reported
@etrade You think it's a laughing matter that your associates blatantly manipulate the market and your clients hold the "meme stocks" you sell fraudulently? You're more than likely going down!! #APESNOTLEAVING you and your cohorts will be the end of your little joke. YOU WILL LOSE!!
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Jacob
(@Jacob30407493) reported
@etrade @etradebaby **** it ill dump an other 10k in amc. these kind of ad makes me jaked to the tits
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Michael Richard
(@laser_cats) reported
@etrade I’m unable to contact anyone there re my 1099. Dividend from NYL are not taxable (seen nly’s form 8937) as they are ROC, but my 1099 is saying they are. Please help! I can’t file taxes until this is fixed.
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Ø75 anon deveano
(@___gutta) reported
@etrade is there an email for contacting support? I'm trying to close my account but I'm not waiting 60 mins to do so. I hold worthless securities and I'm not transferring money in to get rid of em.
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Deltron Jackson
(@elpincheguey24) reported
@etrade this is a terrible company. Save yourself - save your money. Invest with a company that doesn’t take pride in doing everything wrong
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Taquineur 🇫🇷
(@Taquineur) reported
@TribTomWharton @Xfinity Ever tried calling @etrade with a problem? You're looking at 2+ hours of wait time before you can talk to someone.
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BLUUUICEEE
(@bluuuiceee) reported
@RealJorgeRivera @etrade I don't use etrade I got a text from someone in a panic sure enough. It's suddenly an issue. I'm open to any intelligent convo.. but what u find is so many have nothing better to do than be disparaging. in the end they will realize how little they know. Thier accts will show it
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Manuel Hernandez 🇺🇸
(@manuelhe) reported
@G_Money2015 @etrade They drained my cash account with $15 monthly “maintenance” fees
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BLUUUICEEE
(@bluuuiceee) reported
@payattention200 @RealJorgeRivera @etrade No one said that .. someone attempted to exsize and they were told they must call to do it. . As I said I'll post the call when I have it... amazing.. .. remeber one thing many are involved in this if u can slow time up and that's the key. Then u can in essences manipulate
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Jorge Rivera
(@RealJorgeRivera) reported
@bluuuiceee If @etrade is lying, I have everything documented. Time stamps and all. I’ve dealt with them for the last 6 years and no issues this far. Obviously things can change and they could be lying but it’s not what I’ve heard straight from them today.
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RedFyve
(@RedFyv3) reported
Another tax season and another complete failure for @etrade Every year you have tons of issues exporting peoples forms to popular tax services like @turbotax When will it be fixed?