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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Website (52%)
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Login (31%)
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Trading platform (17%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Coppell |
Website | |
| Palm Beach Gardens |
Trading platform | |
| San Diego |
Website | |
| Rockford |
Trading platform | |
| Columbus |
Website | |
| Portland |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Bunce
(@virtualisedgeek) reported
@etrade Is there a way to use 2FA with the Android mobile app? Don't see an option for a security code or anything in the help pages.
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Bobby Aguilera
(@BobbyAguilera) reported
@etrade on hold for over an hour... still waiting... your incessantly short-looped on-hold music is infuriating... would it be so bad to give me an option to have you call me back? This is so bad that I think I will close my accounts with you.
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DFLY
(@GreenTeamDFLY) reported
@iJustTradeIt @etrade Had a trade tried filling at X price & here option chain was completely off guess had traded that price mins earlier but chain showed realtime was there. Lost out on coin even called but they didn't even say they'd look into the trade & fix as they would in past yrs. Not cool.
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Bulllogic
(@BullLogic) reported
$GTii anyone on etrade chart got locked and tos not there. open new windows. damned platform @etrade fix your ****!
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Evan Freymiller
(@EFreymiller) reported
@etrade your login service isn't working. Resetting password works but new password does not allow login.
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DFLY
(@GreenTeamDFLY) reported
@etrade STILL having mad issues with their L2 depth etc. My gosh 2 months now. Over 2 months. Mainly on OTCs now as they seem to have fixed big board L2s and most option chains. But OTCs last in line I guess lol. Not cool geez get it right. Unacceptable!!
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Kris
(@OTC_Stones) reported
@SniperTradesOTC @etrade they are the best of the worst which isn't saying much
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Colin D
(@SpicksC) reported
@SpacBobby No I cried that I had no money to buy more. Lol and cursed @etrade for yet again being down at open costing me a lot on the puts I had I couldn’t sell.
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Mile_High_Trader
(@Colorado_Trader) reported
WTF @etrade is it to much to ask for you to fix your Level 2?
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Dyvinci
(@Dyvincii) reported
@Davinsavin @etrade Mines fine now but it was taking upwards of 5-10 mins to load anything. Had login issues this morning with it being slow. And all of my p/l’s were showing -#’s even though i was pretty good in the green for the account. Im constantly having this p/l problem though.
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phamologist
(@gamerphamer) reported
@etrade it’s almost a certainty that E*TRADE platform will screw customers over on markets most volatile days. Worst brokerage ever. Freezes you out.
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SR
(@SR25588901) reported
@etrade FIX THE PRICES ON E*TRADE PRO. What is going on. ???????? BS
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Andreas knudsen
(@Andreasaakn) reported
@SniperTradesOTC @etrade Had major issues with it today! Very frustrating.
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phamologist
(@gamerphamer) reported
@etrade worst brokerage ever
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Flint Beckstone
(@flintb22) reported
This is getting close to an hour that the Power etrade app has been zeroed out @etrade. Somebody pleas fix this. I'm gonna keep harpin' till it happens.
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KronikTrading
(@iJustTradeIt) reported
@etrade Down a couple thousand because your platform just froze for about 15 min. Incompetent, please do better. It's not like you're trading crypto's.
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Dyvinci
(@Dyvincii) reported
Instantly my @etrade p/l, account value, etc isnt working today. Any suggestions on a fix?
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Liz, APRN-BC, MSN
(@LizFinvest) reported
WTF @etrade $GGII not moving.
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phamologist
(@gamerphamer) reported
@etrade E*TRADE platform will go “down” and “freeze” you put on big market days. Stay away from them.
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Mpeek7
(@Mpeek71) reported
@etrade fix your app
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TheDutchess-1
(@Thedutchess111) reported
@LenoxBramble @etrade Every week for the past 2 months Etrade Pro L2's go down. This is ridiculous and I almost think it is intentional at this point.
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SR
(@SR25588901) reported
@etrade Everyon needs to complain here. The fact their not even acknowledging the breakdown is BS and disrespectful to us customers. It’s completely BS. Should we take our BIZ elsewhere???
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SR
(@SR25588901) reported
@etrade Fix E*TRADE Pro.. it’s frozen.
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marcus
(@MarcusDayT) reported
@etrade this company never fails to fail its clients, EVERY week there is some type of issue. How is this even possible? Why can't you guys fix your issues?
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Martin W. Francis
(@MartinWFrancis) reported
@etrade Frozen stock prices/Not live stream. Have tried restart and reinstall. Now I see others are experiencing problems. Seems like every week now it's something. Last week everyone couldn't login. About to take my business elsewhere.
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The Bangalorian
(@The_Bangalorian) reported
@etrade your power E*TRADE platform hasn’t updated prices for over 10 minutes! This is terrible service !
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Duece212
(@learning_fornow) reported
@etrade fix your crap
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Cole
(@conniemane) reported
@etrade E*TRADE is down. Haven’t been able to sign in for an hour now
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Tony Bolo
(@tonyboloj) reported
@etrade Alerts and New Highs/Lows still not working in ET Pro. Been this way for 9 days now. Please FIX things and stop blaming the user #etrade
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Options Trader
(@rmsara227) reported
@etrade any issues with power E*TRADE mobile app ? I am not able to login. This is happening almost everyday pretty much