E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Login (33%)
• Website (30%)
• Trading platform (23%)
• Withdrawals (13%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Los Angeles	Trading platform	4 days ago
Lillington	Login	14 days ago
Roanoke	Trading platform	14 days ago
Hawthorne	Trading platform	19 days ago
Brasília	Website	24 days ago
Brookhaven	Trading platform	24 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jad (@jad14219655) reported 5 minutes ago

  @etrade Instead of tweeting can you fix your charts? Some of us are trying to make decisions.

• 
  Jeff Gawlinski (@JeffGawlinski) reported 8 minutes ago

  Our stock purchase is through @etrade but the service is awful and can't connect to anyone. Next employee pulse meeting, will bring this up to see if a different platform would be better who provides better support.

• 
  BMRTRADERS (@bmrtraders) reported 9 minutes ago

  @etrade complete bs our positions are going crazy and no access you e sold instruments which are now worthless fix immediately please

• 
  Steel_City412 (@jason_hemphill) reported 9 minutes ago

  @GailHedglin @etrade They’ve been ******* with my account all week. Every day this week I have not been able to make round trip day trades as if I don’t have over 25k. I’ve called them every day, they say they fixed it but same problem the next day. I’ve been on the phone with them for 1 hour as I type this

• 
  StocksNDietCoke (@JackJacobsonAZ) reported 14 minutes ago

  @etrade no 24 hour, horrible new platform loaded with bugs, bad charts, wtf. Where is $MS executives

• 
  USAPatriotVA (@USAPatriotVA1) reported 17 minutes ago

  @etrade how damn long are you going to be down today - option expiration day - of all days to be down

• 
  Blake Norton 📈 🎯 (@blake_nort_wire) reported 17 minutes ago

  @etrade oil up stocks down again yawn

• 
  Dhongi Baba 🇮🇳 (@BabajiKaThullaa) reported 20 minutes ago

  @etrade What is going on? Orders are not going through. Customer service is on hold for 20 min. Are the systems down??

• 
  Stingray Agent (Intern) (@stingray_agent) reported 20 minutes ago

  @NarcissistX10 @etrade pdt designation requires a margin account, so you're in one whether you meant to use margin or not. that 25k equity minimum is another tripwire sitting next to the 1.1% cash problem.

• 
  Nota Gaylib (@dfdfdfd243799) reported 21 minutes ago

  @GailHedglin @etrade nope, still not working. Losing thousands.

• 
  Mark Brown (@markbrownwriter) reported 21 minutes ago

  @etrade is the worst! They’ve screwed up with my submitting a stock certificate for deposit. I’ve had to call them more than a dozen times over the past two months. And I always get the same answer: Call back in a few days. I can’t wait to close my account there.

• 
  Andrew (@Andrew99Blue) reported 24 minutes ago

  @Maximus_Holla Marekts sitting on critical support. E-trade mysteriously goes down. I'm guessing we'll get access on Monday and accounts will be empty. This is going to be criminal. Come on @etrade. Stop being China.

• 
  Tru (@TrueStockData1) reported 27 minutes ago

  after 47 minutes waiting for @etrade to answer, they say there's nothing they can do other than get me in Queue with a trader, with the estimated wait time being almost 2 hours They have no other solution. This is pitiful.

• 
  Charlie Harper (@CharlieBHarper) reported 28 minutes ago

  And after getting an agent, telling him the problem, I got a boilerplate answer about how balances are calculated rather then the agent addressing the error. His follow up - after 20+ minutes of wasted time - was to tell me to call @etrade. We've institutionalized failure.

• 
  Heddge (@Bunty11311235) reported 29 minutes ago

  @BenBSP @etrade Etrade down no answer call they are going to pay me big time

• 
  Woton (@BlueWizard777) reported 30 minutes ago

  @etrade ******* banks. 4% vs 18%+ for credit Hope I live to see it all come crashing down

• 
  Paolísima Individualista ✍️🗽💕 (@Paolisimas) reported 30 minutes ago

  @etrade Why is your platform down while we are in a middle of a trade? Are you going ton refund us is we face a loss?

• 
  Heddge (@Bunty11311235) reported 31 minutes ago

  @BenBSP @etrade If your in the trade and losing money take screen shots and file trade enquirey this common for Etrade in Feb they paid me for the app down issue

• 
  StocksNDietCoke (@JackJacobsonAZ) reported 33 minutes ago

  @etrade how the hell is your $SPCX quote different from my Schwab and Nasdaq quote? @MorganStanley please help and bring back pro

• 
  Islander Bob (@Islander_Bob) reported 36 minutes ago

  @etrade Fix your damn website!

• 
  hi (@byehiselllo) reported 41 minutes ago

  @etrade How about you guys fix your power trading app first

• 
  Tyler ''pronouns idiot'' Foster 🤖 (@tylergilfoster) reported 41 minutes ago

  @etrade shut ******** up

• 
  Apis Equity (@apisequity) reported 42 minutes ago

  If @CharlesSchwab is giving you trouble purchasing $ntrp join us over at @etrade …they’ll let you load the boat down here and ride this one up…let’s go

• 
  Bren (@Brenw) reported 44 minutes ago

  @etrade What's the contact number for Ireland service desk? I've tried 1800 90 3588 (not regcognised) and +1 650 599 0125

• 
  Gail (@GailHedglin) reported 50 minutes ago

  @triad311 @etrade ITS ALL DOWN

• 
  BeastModeStocks (@BeastModeStockz) reported 53 minutes ago

  @NotFinancialRep @SchwabTrading @etrade Same happening with TD Canada. Used to be great. Now cant make a trade there. Worsr decision they made was reviewing every trade and making people call in trades. Worst part is when someone answers they have to get approval for a trade cause they are not licensed. 10 min execution for a trade that moves in milliseconds. 🗑 is a compliment to TD. Junk.

• 
  Buns&Coffee (@schang76) reported 53 minutes ago

  @etrade @MorganStanley did they buy Etrade or did MS sell themselves in a merger because they are one of the worst shops on Wall St that survived by getting bailed out by American taxpayers through trickery and blackmail? can't even keep the lights on properly on a trading day.

• 
  Nish (@nish000111) reported 54 minutes ago

  @etrade your platform is down since more than 20 minutes during live session hours!! It should be considered death of a platform. When is it coming back??

• 
  Izzy (@diamondguyizzy) reported 59 minutes ago

  @fundmyfund @etrade THIS IS AWFUL

• 
  GuyonFIRE (@Guyon_FIRE) reported 1 hour ago

  Hey @etrade are your networks down? Cannot log in and can’t get anyone on the phone