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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (44%)
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Website (38%)
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Trading platform (18%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 North Port |
Login | |
| Maricopa |
Website | |
| Plano |
Website | |
| Ruskin |
Trading platform | |
| Dublin |
Login | |
| Torrance |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Stock Angel
(@stocktalk777) reported
@etrade why is my L2 not working properly?
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Flint Beckstone
(@flintb22) reported
Hey @etrade friken power etrade is zeroed out. fix it please.
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IronMike
(@IronMikeLW) reported
My God @etrade, fix your two-factor authentication method! Using Symantec VIP Access is a NIGHTMARE. Who made the decision to use that, your janitor??? 😤
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InGodWeTrust
(@_yogi_Bear_61) reported
And @etrade mobile app is not working and there is a 60 min wait for support, gonna be a long day
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BrianP
(@DetroitBrianP) reported
@etrade why do you falsely advertise 24/7 live support.
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Mike Valera
(@mike_valera) reported
Dear, @etrade I have a pretty big size option on $AMC that I’m looking to sell tomorrow morning so can you please make sure your App or system doesn’t go down right at the market open as usual 🙏🙏🙏
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Tyler
(@Tyler_Figueroa) reported
@etrade is the worst
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AngryCitizen
(@AngryFlaCitizen) reported
@Brianrrs37 @etrade So I am lost? yea I guess. I am still finding myself. I travel the world, visit different places, the entire last year I tried new things. Almost 40 and I just discovered Skiing! What a rush. Too bad the season was short. Who know where life will take me.
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Mitchell Roffer, Ph.D.
(@MitchRoffer) reported
@etrade your new “improved” mobile format is terrible. How do I use the older more functional site?
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chicken
(@notchicken69) reported
@Dedact_ @etrade @RobinhoodApp It does matter if I cannot control my own holdings. I’ve had this problem only for the last few weeks. E*TRADE has decreased reliability over the years.
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The Baddest Boss 🇭🇹
(@Redbottomsent) reported
@etrade customer services sucks. I waited two hours and 20 minutes for a rep to help me and he was rude and had the nerve to tell me I sound like Im in a rush. Im taking all my money out. #Horrible
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chicken
(@notchicken69) reported
@etrade fix your ******* tax lots errors. It closed out the wrong lots resulting in closing wrong shares. #amc #etrade
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**** Dickerson
(@Fomokiller) reported
@etrade live chat is down, i cant call how do i get assistance.
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Ken Ferman
(@KBRADFORDGROUP) reported
@CatsPajamasNote @etrade Im having the same problem and ive called 4 times in 4 days each toime on hold for over an hour...worst Cust service ive seen
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SassyDianne
(@SassyDianne227) reported
@etrade You support the Insurrection. I'll stay with Fidelity.
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Coffee and Finance
(@Lucky_Red_Bird) reported
@ApeCrayonsYummy I just can’t believe they’re not loaning at like 100% interest yet. If @etrade is lending out my shares I hope they’re charging a stupid amount of interest so that at least one of us is constantly making a dump truck full of tendies
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I 4 mori
(@I4mori2) reported
@etrade did you guys go on strike today? There is no customer service hours on hold.
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Purple Vibes
(@Purple_Foreva) reported
@etrade I have not received my proxy for voting on #GME and #AMC NO live chat available AND phone customer service never pick up the phone & leave you waiting listening music for hours? As an investor I have the RIGHT to vote. So upsetting! @GameStop @AMCTheatres
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Anthony Gates
(@Mr_Anthonygates) reported
Omfg how many people trying to exercise these rights for hcmc like wtf is up with this hold?? @etrade
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☘The Irish Breeze☘ Stocks Trader
(@TheIrishBreeze) reported
@etrade I highly recommend Everyone to DUMP Etrade. They have screwed me over for the Last time Holding my funds and restrictions and taking me of Thousands of $$$ in Trading Fees. Horrible service and hours on hold. Moving to @TDAmeritrade
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Joseph Lench
(@JosephLench) reported
Robinhood is the worst. Switching tomorrow to @etrade @RobinhoodApp
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BrianP
(@DetroitBrianP) reported
@etrade @_Nathan_Jensen why do you falsely advertise 24/7 support your live chat hasn't worked once. and the call center has left me on hold for 8hours anytime I've called.
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Paul 'P. H.' Madore
(@Bitillionaire) reported
"Your estimated wait time is going to be greater than 60 minutes." OK **** you @etrade. Can someone tell me how to know ahead of time that a stock will be reorganized and incur a fee?
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RationalPoet
(@Brianrrs37) reported
@AngryFlaCitizen @etrade There is no such thing as a mistake free human dumbass. Everyone in the world is imperfect. But the ones I consider moral, are not the ones who chase bullshit utopias. Wealth isn't what I object to, just jadedness and ******** who look down on others.
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AngryCitizen
(@AngryFlaCitizen) reported
@Brianrrs37 @etrade Again I made no such claim, but continue to make bad decisions and blaming others. ;) Maybe hide under your bed, corona is out there.
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Grant Baciocco
(@ToasterBoy) reported
@etrade I’m trying to open a new Traditional IRA. When I get to the part where I’m to enter my Social Security Number I get an error saying: Enter a valid social security number. I am entering correctly. Happens on the app and website (using multiple browsers).
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💎👐0001 TRADER💎👐 #HCMCArmy #HCMC #HCMCToDaMoon
(@0001_Trader) reported
If anybody is using the @etrade PRO platform, there is a glitch in the order entry where if you enter more than 1,000,000 shares to buy or sell, it keeps resetting the quantity to 1,000,000 when you go to the next field. You need to go to the website to place the trade! #ETrade
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Jack
(@shibbydudesweet) reported
@etrade I requested a check last year and then subsequently closed my account. The check expired, as I haven't been able to get to a bank due to the Pandemic, and now I cannot contact you regarding this due to the account closure. Can you help?
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Solomon Ruiz-Lichter
(@mobile_evanglst) reported
@etrade hold times on your customer service line are over 2 hours. Unacceptable. this goes on for much longer I’m going to have to close my account.
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Glen Lewis
(@GLewiii) reported
@etrade uh, why did my entire REAFX portfolio disappear and show as a 100% loss today? And why is live chat not working? I’m a little concerned here!!!