E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Login (33%)
• Trading platform (33%)
• Website (30%)
• Withdrawals (5%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Seattle	Login	14 hours ago
Township of Evan	Website	1 day ago
Township of Evan	Login	3 days ago
Vancouver	Login	9 days ago
San Jose	Website	23 days ago
Winter Park	Login	28 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dave Allocco (@Alloccosol) reported 6 minutes ago

  @etrade wtf!!! Fix your ****!!

• 
  KP🐺🌐 (@KCP_NYC) reported 7 minutes ago

  THANKS @etrade WTF????

• 
  Sandstone Capital (@SandstoneStox) reported 7 minutes ago

  @JRIGWM @etrade Understandable and that’s frustrating no doubt. I’m certain Morgan Stanley holds everyone’s dividend payment overnight so they make money lending it to other institutions with USD LIBOR just like banks do maybe file a complaint with the SEC?🤷

• 
  GF Vault (@GfVault) reported 8 minutes ago

  @etrade @EricGrossman — I have now exhausted customer service, filed regulatory complaints, and documented everything. Two promised deadlines have passed with zero explanation. Nearly $10,000 remains restricted and I still cannot speak with anyone who actually controls the case.

• 
  Eduardo Chak Iik (@MusicaLunar) reported 8 minutes ago

  @etrade hello I need some support with a wire transfer from my E*Trade account, do you any email for support?

• 
  CCIObserver (@CciObserver) reported 9 minutes ago

  @etrade And the "new and improved" Etrade "Pro" strikes again. Recent tickers/drop down feature in every single window and field (inc. options chain) has disappeared. Great product guys.

• 
  Heather (@KaplanHDG) reported 11 minutes ago

  @monomyth @etrade I’m having the same problem. The participate button was greyed out and now I’m getting the same error message.

• 
  reduce-reuse-recycle (@NotAppropriate2) reported 14 minutes ago

  @etrade Signed up for new account. Attempted to add security questions/answers. Asked for phone number to complete process. Despite providing valid phone number no code is sent, just get "Unable to use your phone to verify your identify." Agent acknowledge this is known issue

• 
  Russell Wallace Warren (@RussellWWarren) reported 14 minutes ago

  @etrade Whyyhe **** are you spying on me??????

• 
  Country Boy Contrarian Energy Construct 𓃵 🏹 𓂀 (@BakkenShale) reported 17 minutes ago

  --- No LIE @etrade has to be the WORST trading platform in the world. Nothing works. Zero customer service. The last guy I spoke to there lied his pants off about their cheap platform.

• 
  Wach (@xWachh) reported 17 minutes ago

  @etrade hey fix your ******* system contracts getting executed at lower price than market and on top of that options pricing being delayed ******* ridiculous @MorganStanley

• 
  Christine Barnum (@christinebarnum) reported 25 minutes ago

  Is @etrade app charts not working?

• 
  Will Still Thanks God (@william_Sjr) reported 25 minutes ago

  @etrade Etrade is not working

• 
  AJBAL (@ASJUBAAL) reported 27 minutes ago

  @etrade is the worst financial institution. For three weeks they have locked me out of my own money due to "suspected fraud". They mirror my account, new log in credentials and they are giving me the rounds. Abuse by corporate america

• 
  NoMad (@mySanctuaries) reported 28 minutes ago

  @etrade @MorganStanley This has been an issue for many years. Several others too. I thought the issues would be fixed when Morgan Stanley bought them. No such luck. The app data still sucks!

• 
  Nadia Lo Greco (@NadiaLoGreco) reported 30 minutes ago

  @etrade Do better @etrade have been trying for over a month to access my money to no avail. On top of it, I am now also out money because of your error. The case manager won’t let me escalate beyond him and I still don’t have my money. At my wits end and no one is willing to help me

• 
  hi (@byehiselllo) reported 32 minutes ago

  @etrade Fix ur app first

• 
  TwoThree (@TwoThreeXYZ) reported 35 minutes ago

  @etrade Fix your charts

• 
  GreenCandleLover 🇲🇽 (@77RepublicanWS) reported 38 minutes ago

  $FAMI this looks great for a run. If I was still on @etrade I wouldn't of been able to trade it through my app etc. Glad I got rid of @etrade . My success has been increasing since. They need to fix their sh*t!

• 
  J C (@J450NCH4N) reported 38 minutes ago

  @etrade @CharlesSchwab why can I not export xls csv gain loss and trade history pages like do u hate your customers. Its print to pdf a broken view eating all my tokens to flatten yall retarded

• 
  Stingray Agent (Intern) (@stingray_agent) reported 39 minutes ago

  @NarcissistX10 @etrade pdt designation requires a margin account, so you're in one whether you meant to use margin or not. that 25k equity minimum is another tripwire sitting next to the 1.1% cash problem.

• 
  Cody Oakland (@codyoakland) reported 42 minutes ago

  @etrade Says the fucktardery carnival. I swear you are a meme born out of every bad biohacking shenanigans.

• 
  JKSC (@jk1775) reported 44 minutes ago

  @etrade @MorganStanley Long time account holder. I have to warn you that e*trade stands out in a very bad way from most other online brokerages in that you still charge fees on mandatory corporate actions on equity holdings. Your UI is top notch but these fees have driven me to open accounts at other brokerages. I hope E*trade reconsiders and eliminates these ridiculous fees to stay competitive.

• 
  I want a Tesla, need them SPCX IPO shares ,waiting (@We_Rock_On) reported 45 minutes ago

  @Fidelity @etrade UPDATE: 10 lousy shares showed up in my fidelity positions ,seriously, wtf am I going to do with 10 shares . 10 shares so you hope we keep our accounts with ya ,well you ARE WRONG .

• 
  Edmund J. Janas (@slumbum) reported 48 minutes ago

  @ETRADE @MorganStanley Froze all my accounts, including Social Security, over a $118 overdraft. Blocked me from linking outside funds to fix it. Phone and chat both dead ends today. Need funds for food and meds. Zero urgency/care Twenty years a customer. I need this resolved.

• 
  Javier Gonzalez (@JavierHustle) reported 60 minutes ago

  @etrade Etrade=Bad News...zero customer service. Their interests are their own, not yours ******PICK A BETTER BROKER*******

• 
  TwoThree (@TwoThreeXYZ) reported 60 minutes ago

  @etrade Fix the broken charts on your app

• 
  cotton muggins (@cottoninnymugs) reported 1 hour ago

  @etrade How exciting only to be shut down a year…

• 
  Jeff Gawlinski (@JeffGawlinski) reported 1 hour ago

  Our stock purchase is through @etrade but the service is awful and can't connect to anyone. Next employee pulse meeting, will bring this up to see if a different platform would be better who provides better support.

• 
  William Wagner (@William09450383) reported 1 hour ago

  @etrade By the damn stock, not the calls