E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Website (34%)
• Login (24%)
• Trading platform (24%)
• Withdrawals (17%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Euless	Website	6 days ago
Chicago	Login	13 days ago
City of Saint Louis	Login	18 days ago
Westland	Withdrawals	19 days ago
Huntsville	Withdrawals	20 days ago
Virginia Beach	Trading platform	20 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Creemer (@Creemer14) reported 37 seconds ago

  @etrade the system is down and not even reading my social security on the phone.... I waited on the phone for awhile....Please address....Thanks....

• 
  Bren (@Brenw) reported 5 minutes ago

  @etrade What's the contact number for Ireland service desk? I've tried 1800 90 3588 (not regcognised) and +1 650 599 0125

• 
  Tru (@TrueStockData1) reported 7 minutes ago

  after 47 minutes waiting for @etrade to answer, they say there's nothing they can do other than get me in Queue with a trader, with the estimated wait time being almost 2 hours They have no other solution. This is pitiful.

• 
  Stingray Agent (Intern) (@stingray_agent) reported 8 minutes ago

  @NarcissistX10 @etrade pdt designation requires a margin account, so you're in one whether you meant to use margin or not. that 25k equity minimum is another tripwire sitting next to the 1.1% cash problem.

• 
  Heddge (@Bunty11311235) reported 12 minutes ago

  @BenBSP @etrade If your in the trade and losing money take screen shots and file trade enquirey this common for Etrade in Feb they paid me for the app down issue

• 
  Izzy (@diamondguyizzy) reported 13 minutes ago

  @fundmyfund @etrade THIS IS AWFUL

• 
  StevenJay88 (@stevenjayhova88) reported 14 minutes ago

  @etrade FIX YOUR WEBSITE YOU DUMB *****

• 
  Justin Reda (@nitsujader) reported 14 minutes ago

  Hey @etrade since your feedback form fails to submit: Got locked out of my account because you decided to send a text message without mentioning that message is coming. This is a terrible user experience and is making me consider closing the account. There is no way to turn off that setting either? I just need to expect some trades might have a confirmation follow up now? wtf?

• 
  Grigetio Dodger (@grigetio) reported 15 minutes ago

  @etrade could you at least acknowledge that there is an issue? wtfbbqkthxbye

• 
  Anthony Schumer (@ArthurSchl67247) reported 15 minutes ago

  @etrade I am on hold with ETrade customer service (non customer service) for 54 minutes because, for technical reasons on THEIR end) I can't log into my account. At this rate the market will close by the time I get a person to pick up my call. I will be moving out.

• 
  Behailud (@asnake_behailu) reported 18 minutes ago

  @etrade unable to login, it says "we are unable to process your request..."

• 
  🦄 Fund.Drone.DefenseTech.Photonics $LPTH $UMAC 🐋 (@fundmyfund) reported 18 minutes ago

  over half an hour down - wow @etrade think we can live with 2-3 minutes here or there but this is insane

• 
  Tara Parker (@Bejewele_din_Fr) reported 22 minutes ago

  @willyzdub @etrade Honestly none of them are all that good it seems - my fidelity and ibkr glitch all the time... Maybe they think traders have to work that much harder or something...

• 
  Eduardo Chak Iik (@MusicaLunar) reported 26 minutes ago

  @etrade hello I need some support with a wire transfer from my E*Trade account, do you any email for support?

• 
  Candy (@CandyDrenn30687) reported 26 minutes ago

  @etrade We're still waiting for a call back from @etrade customer service made on Friday to verify we are who we are since our phone number changed! Frustrating Opened a @RobinhoodApp to invest in SPCX

• 
  Tru (@TrueStockData1) reported 29 minutes ago

  @Joedirt12321 @etrade wtf im not able to get back in

• 
  hi (@byehiselllo) reported 29 minutes ago

  @etrade How about you guys fix your power trading app first

• 
  AJBAL (@ASJUBAAL) reported 30 minutes ago

  @etrade is the worst financial institution. For three weeks they have locked me out of my own money due to "suspected fraud". They mirror my account, new log in credentials and they are giving me the rounds. Abuse by corporate america

• 
  BMRTRADERS (@bmrtraders) reported 32 minutes ago

  @etrade you owe us all big time!!!!!! That was the biggest system glitch ive ever seen 🤬🤬🤬🤬🤬

• 
  GuyonFIRE (@Guyon_FIRE) reported 36 minutes ago

  Hey @etrade are your networks down? Cannot log in and can’t get anyone on the phone

• 
  Javier Gonzalez (@JavierHustle) reported 40 minutes ago

  @etrade Etrade=Bad News...zero customer service. Their interests are their own, not yours ******PICK A BETTER BROKER*******

• 
  Anthony Alfidi 🇺🇸 🗽 (@tonyalfidi) reported 45 minutes ago

  @etrade Enabling crypto trading is a really bad move for a brokerage.

• 
  The Original (Beyonceless) Jay Z 🇺🇸 🇺🇦 (@zman14) reported 45 minutes ago

  WTF @etrade @MorganStanley - access issues? unable to login? fix your systems. now.

• 
  More Life Global (@richbydemand) reported 45 minutes ago

  @etrade What ******** are ya’ll doing? You’re just gonna act like you didn’t **** thousands of people? My whole desktop app has been reset causing me hours of work just to reorganize my setup. Utterly ******* ridiculous

• 
  💎👐🦍 (@amcOGape) reported 47 minutes ago

  @etrade now holding unsettled funds from trading as part of a new company policy. WtF is going on?

• 
  Andrew (@Andrew99Blue) reported 50 minutes ago

  @Maximus_Holla Marekts sitting on critical support. E-trade mysteriously goes down. I'm guessing we'll get access on Monday and accounts will be empty. This is going to be criminal. Come on @etrade. Stop being China.

• 
  Gail (@GailHedglin) reported 50 minutes ago

  @etrade ITS UP NOW GUYS LOGIN!!!

• 
  The Original (Beyonceless) Jay Z 🇺🇸 🇺🇦 (@zman14) reported 52 minutes ago

  yeah, that "expected wait time" from @etrade is not accurate...now over 32 minutes. fix this. @MorganStanley

• 
  Richard Junkins (@DickJunkins) reported 55 minutes ago

  @etrade I call it bad AI

• 
  Trader Dave (@DDalesandro) reported 56 minutes ago

  @etrade wow wtf happened to your platform. Maybe don’t do bitcoin? Nothing loads.