E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Login (61%)
• Website (29%)
• Trading platform (9%)
• Withdrawals (2%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Hawthorne	Trading platform	1 day ago
Brasília	Website	6 days ago
Brookhaven	Trading platform	6 days ago
Atlanta	Website	6 days ago
Minneapolis	Login	6 days ago
Schaumburg	Login	7 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shoshana (@shanak10) reported 6 minutes ago

  Anyone else having issue logging in to @etrade website?

• 
  glenn mosley (@glennymo369) reported 6 minutes ago

  @etrade Does anyone know of a trading software closer to etrade pro? The new one is absolute **** and probably used to **** the user. I am easing into cash so I can leave this pos.

• 
  Badboys03 (@Badboysmarket) reported 9 minutes ago

  @etrade Major move must be coming if your website is down.

• 
  NoMad (@mySanctuaries) reported 11 minutes ago

  @etrade @MorganStanley This has been an issue for many years. Several others too. I thought the issues would be fixed when Morgan Stanley bought them. No such luck. The app data still sucks!

• 
  Braden TeWinkel (@braden_tewinkel) reported 13 minutes ago

  @etrade being down for over 20 minutes and counting is unacceptable

• 
  Ashley Ansley (@ashley__ansley) reported 15 minutes ago

  wtf @etrade what is happening!

• 
  USAPatriotVA (@USAPatriotVA1) reported 18 minutes ago

  @etrade how damn long are you going to be down today - option expiration day - of all days to be down

• 
  BARON VON FANCY (@BARONVONFANCY) reported 18 minutes ago

  @AAmerican2A @etrade seriously wtf @etrade. I cant login in and no one is answering the phone

• 
  Joe Shaffer (@Shoelessshaffer) reported 21 minutes ago

  @etrade liquidated a 7 figure stock portfolio my wife inherited into a managed fund. When there was confusion about which accounts funds were going into, E*trade did nothing to prevent the rebalancing/ liquidation. This triggered a sizable tax event. E*trade is the worst.

• 
  the rabbit of caerbannog🔋 (@in_retrotech) reported 22 minutes ago

  @etrade appears to be completely down

• 
  NextTradeX (@NextTradeX) reported 22 minutes ago

  @etrade Level 2 time and sales not working on the new etrade power pro platform

• 
  Joe Farrier (@joefarrier) reported 23 minutes ago

  @BLSmith2112 @TeslaBoomerMama @etrade I'm very confident that's the case. Those questions read like a bad HR questionnaire for a job posting. They don't work well either. Bummer, sorry that happened to you.

• 
  Matt (@MattM0720) reported 25 minutes ago

  @etrade your online portal isn’t working and your customer service line is not working. What is going on?

• 
  BH22 (@BigHorn2822) reported 27 minutes ago

  Completely unacceptable @etrade to have a website down on quadruple witching with options expiring. I am taking a massive hit b/c of this. How does this happen on such a day?

• 
  StocksNDietCoke (@JackJacobsonAZ) reported 30 minutes ago

  @etrade how ******** do you trade when a stupid window opens up for tax reporting? Power Etrade is the bad

• 
  Goodlife Capital (@goodlifecapital) reported 33 minutes ago

  @TheTradingNinja @etrade Yeah, the app is down for each trade

• 
  Chad South (@TheRealCBones) reported 37 minutes ago

  Had a check washed (fraudulently cashed) from @etrade account. Filed a police report, filled out required paper work and it has been over 40 days. No resolution, despite weekly calls to customer service. Really shocking they aren't fixing this like normal banks.

• 
  Sean R (@PennS53313) reported 41 minutes ago

  @etrade WTF is wrong with your trading platform.... its not loading. .. THIS IS UNACCEOPTABLE... how bout an update... the wait time to talk to anyone is over an HOUR!!!!! WTF??

• 
  Steel_City412 (@jason_hemphill) reported 44 minutes ago

  @GailHedglin @etrade They’ve been ******* with my account all week. Every day this week I have not been able to make round trip day trades as if I don’t have over 25k. I’ve called them every day, they say they fixed it but same problem the next day. I’ve been on the phone with them for 1 hour as I type this

• 
  Andrew (@Andrew99Blue) reported 44 minutes ago

  Hey @etrade. We see you. What you're doing is Chinese level terrible. Unbelievable.

• 
  Bobby vICE (@StockTrades629) reported 46 minutes ago

  @etrade you all down right now?

• 
  Steve-Sapphire01 (@Sapphire01Steve) reported 47 minutes ago

  @GailHedglin @jason_hemphill @etrade Mobile is down too.

• 
  burby_geek (@burby_geek) reported 53 minutes ago

  @cleg16676935420 @etrade as soon as the MACD showed the market turning it went down. conspiracy

• 
  Nish (@nish000111) reported 53 minutes ago

  @etrade your platform is down since more than 20 minutes during live session hours!! It should be considered death of a platform. When is it coming back??

• 
  Creemer (@Creemer14) reported 53 minutes ago

  @etrade the system is down and not even reading my social security on the phone.... I waited on the phone for awhile....Please address....Thanks....

• 
  Sema Willis (@SemaWillisp2k0) reported 55 minutes ago

  @etrade Please I can’t login to my account The email I think is associated isn’t accessible to me My phone got stolen Please help me out

• 
  Paolísima Individualista ✍️🗽💕 (@Paolisimas) reported 56 minutes ago

  @etrade Why is your platform down while we are in a middle of a trade? Are you going ton refund us is we face a loss?

• 
  StocksNDietCoke (@JackJacobsonAZ) reported 56 minutes ago

  @etrade no 24 hour, horrible new platform loaded with bugs, bad charts, wtf. Where is $MS executives

• 
  Phil Davis (@phildavis40) reported 57 minutes ago

  @ericses @SawyerMerritt @etrade Same here, WTF. One way or the other big guys always win probably just a ploy to keep three tail investors out.

• 
  🦄 Fund.Drone.DefenseTech.Photonics $LPTH $UMAC 🐋 (@fundmyfund) reported 59 minutes ago

  @BawzRs @nxtplse @etrade 1 hour down. You have some powers.