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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Problems in the last 24 hours

The following chart shows the number of reports that we have received about E*Trade by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

E*Trade Outage Chart 11/30/2022 09:00

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Most Reported Problems:

  • Trading platform 48.78% Trading platform
  • Website 39.02% Website
  • Withdrawals 7.32% Withdrawals
  • Login 4.88% Login

Live Outage Map

The most recent outage reports and issues originated from:

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United StatesSpring Website
United StatesJacksonville Website
United StatesCleveland Website
United StatesChillicothe Website
United StatesBarberton Trading platform
United StatesWilmington Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:
  • RodFarva9 Rod Farva (@RodFarva9) reported

    @etrade Whoever had the bright idea to add a refer-a-friend pop-up after trade confirmation on PowerEtrade app needs to be fired. For the 100th time I don't want a $50 amazon gift card. You give 2 choices: Refer-a-friend and Not Now and you know damn well we want "Never Again"

  • mark_lexus2 mark_lexus2 (@mark_lexus2) reported

    getting shady again @etrade ... close a short SPY call option for .08 debit .. then status shows i have a $10k maintenance call ... 20 min later shows i have no maintenance call with same buying power as when market opened.

  • peaslee44 PeasEasy (@peaslee44) reported

    @etrade your customer service is the worst in the industry. To bad my bank wire transferred my money into the wrong account. Pulling it all out immediately.

  • sentientfilter Merten Henderson (@sentientfilter) reported

    @Liathetrader @MorganStanley @etrade US banks giving more bad deals. Down here in Australia where our central bank funds rate is 2.85%, St George Bank is giving me 4% without some premium elite BS. ING bank 4.3%! Many others too! How can a bank offer a savings account rate below the fed funds rate?

  • DavidScottNorto David Scott Norton (@DavidScottNorto) reported

    @etrade @etrade an hour hold-time to reach “customer service” that can’t do anything? That’s just taking more money from me.

  • CalebFletcher Caleb Fletcher (@CalebFletcher) reported

    @tradebeautiful @ETRADE locked up my account one time in error. Took me the span of 5 days, and over 4 hours to get it straightened out. Worst customer service ever.

  • pprivon Peter Privon 🐍 (@pprivon) reported

    Today’s #buildinpublic adventure … validating ticker symbol inputs. Interesting when the @etrade API returns diff results for the same string input … lots of if - elif - else going on here. Now I’m being told to go on a walk with my fam in the form of 404 errors @pyquantnews

  • awi5951 andre williams (@awi5951) reported

    @etrade Why is your service so bad? It takes a week for me to make a deposit then a week to get out anything i sell you guys suck and im going else where as soon as i can.

  • ordinarysid Siddhesh Latkar (@ordinarysid) reported

    Not able to login into E-trade @etrade #etrade #trouble

  • PlutoTheAlienTM Sidney May (@PlutoTheAlienTM) reported

    @etrade Every time I do you guys have no clue what issues are occurring. I gave up. UPDATE YOUR PLATFORM! Unacceptable.

  • PlutoTheAlienTM Sidney May (@PlutoTheAlienTM) reported

    Man @etrade I give up y'all platform and support is just trash. Fix your ******* glitches wtf.

  • mamacrat Amanda (she/her) 🍾🌹 (@mamacrat) reported

    Rolled over an IRA from @TRowePrice to @etrade but they left the cash at Trowe. I can't anyone on either end to help finish the transaction. It's a nominal amount of money but I need them to finish the job and close the TRowe account. I can see fees and penalties festering.

  • JasonCO81138265 JasonCO (@JasonCO81138265) reported

    @etrade @whereyouatkev Bullshit response. Please respond with solution asap as loyal users will be gone.

  • spac_value **** Value (@spac_value) reported

    @whereyouatkev @notenoughchairs @etrade Same issue here. eTrade support person this morning said it was on their end, but possible they hadn't pieced it together yet. Currently on Spectrum in Ohio, issue started last night. Can't access on any computer or phone via WiFi, can access via cellular data.

  • whereyouatkev Kevin Ujoodha (@whereyouatkev) reported

    @notenoughchairs @etrade Yupp.. Very strange and doesnt clear up who the problem is comin from. Etrade or spectrum?

  • saad_tom Tom Saad (@saad_tom) reported

    @Stef_carpedm @etrade Is your internet provider spectrum? Mine is, and once I got off wifi and simply used my phone signal, I had no issue with the app

  • notenoughchairs Matt has too many jackets (@notenoughchairs) reported

    @whereyouatkev @etrade App all day too, but just maybe over Spectrum cable, via cellular, no problem

  • ly68853731 Parnell “Stacks” Edwards (@ly68853731) reported

    @etrade @phatdogs2 Same issue, all day. I’ve tried clearing everything. Nothing works

  • JasonCO81138265 JasonCO (@JasonCO81138265) reported

    @etrade can someone kick the server? not acceptable. No response needed, do better

  • nuggets_in SpicyNuggetsInMyMouth (@nuggets_in) reported

    @etrade your website is down. so is the app.

  • phatdogs2 Chico (@phatdogs2) reported

    @etrade you website is not loading and when it does it is slow or times out. Please address asap!

  • JasonCO81138265 JasonCO (@JasonCO81138265) reported

    @etrade fix the damn platform

  • kaapke_robert Robert kaapke (@kaapke_robert) reported

    @HAMShortkiller @etrade I have been saying for months that Alpine was in bed with Kramers. Probably a 50/50 split. We, Alpine will play stupid, look the other way, not charge a borrow fee, and split 50/50.

  • konaboys KONA BOYS INC (@konaboys) reported

    @CharlesSchwab poor customer service so far had much better luck with @etrade

  • srmandapaka Ravikanth Mandapaka (@srmandapaka) reported

    @etrade Fix your iOS app to show proper percentage change in watch list ASAP.

  • Willie43915408 Willie (@Willie43915408) reported

    @PeterSchiff About a year ago made close to 8k off a # Grayscale trade. Total FOMO on a crypto trade, since I didn't/still don't understand the whole crypto, buy, wallet, etc. I'll stick with equities. @etrade is a garage app, no problems buying n selling n getting your 💰

  • jhod JHod (@jhod) reported

    @ATLnsider @the_scottmartin @etrade I just called Etrade & spoke with a customer service representative. He said “in play“ means big news for the company, *not necessarily buyout* or merger related. He said even earnings or something else that’s causing movement in the stock price could trigger that alert

  • LonnieAvanti Lonnie Avanti (@LonnieAvanti) reported

    @etrade youve gotta fix how VIX is displayed in etrade Pro - values wont update on watch list. its beeing happening for 2 days.

  • stockspotify Stockspotify (@stockspotify) reported

    @etrade @crxcross Whoever designed PowerEtrade & the new version platinum members are testing should be fired. They clearly do not trade. Never seen a co go down as fast as these past 2 yrs..

  • Moneyman_2017 Moneyman2017 (@Moneyman_2017) reported

    @etrade It appears a glitch has been fixed. Shame on everyone that compared FTX to eTrade. Now get back to trading.