E*Trade status: trading issues and outage reports
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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Problems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
- Login (60%)
- Website (29%)
- Trading platform (10%)
- Withdrawals (1%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Trading platform | 1 day ago |
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Website | 3 days ago |
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Trading platform | 13 days ago |
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Login | 14 days ago |
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Login | 14 days ago |
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Website | 14 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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CS (@puregsd) reported@etrade is the worst online brokerage. They shouldn’t have a license. Their Premier team is completely unqualified and deceptive! Stay away!!
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StocksNDietCoke (@JackJacobsonAZ) reported@etrade no 24 hour, horrible new platform loaded with bugs, bad charts, wtf. Where is $MS executives
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Tru (@TrueStockData1) reportedafter 47 minutes waiting for @etrade to answer, they say there's nothing they can do other than get me in Queue with a trader, with the estimated wait time being almost 2 hours They have no other solution. This is pitiful.
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Tyler ''pronouns idiot'' Foster 🤖 (@tylergilfoster) reported@etrade shut ******** up
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Sean R (@PennS53313) reported@etrade WTF is wrong with your trading platform.... its not loading. .. THIS IS UNACCEOPTABLE... how bout an update... the wait time to talk to anyone is over an HOUR!!!!! WTF??
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David Michael Berry (@DavidB94509) reported@BenBSP @etrade yes, cannot login just now
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10 or 0 (@10_or_0) reported@etrade I EXPECT TO BE COMPENSATED FOR LOSSES RELATED TO YOUR OUTAGE.
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Lionel Li (@lionelistic) reported@etrade Service is down? Phone line down?
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Author Brett Scott Ermilio (@BrettErmilio) reported@etrade Bad look and no info on the downage. Def need to move a chunk of my money to my Fidelity acct so I can at least have more balance. This happens too often with this platform.
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Miko (@wintament) reported@etrade now holding for 45 minutes!!!!! WTF!
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Shalin Shroff (@shroff_shalin) reported@etrade wtf etrade does it really take an hr and more to fix the problem??
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GuyonFIRE (@Guyon_FIRE) reportedHey @etrade are your networks down? Cannot log in and can’t get anyone on the phone
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Will (@willdesign) reported@etrade Website and App appears to be down.
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Miko (@wintament) reported@etrade finally got someone to answer - When they answer please be polite - not the fault of the rep - so keep it civil but do emphasize that being a customer is probably no longer in your best interest if you want to vent
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Akshay Saraf (@akshaysarraf) reported@etrade Are you down? Can't login.
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GOAT (@DairyQu64778493) reported@stockshop199020 @etrade This is absolutely insane. I’ve got 2 large buy and sell orders in limbo and everything is down. Wtaf?
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USA. Long term Investor (@stocks4545) reported@etrade Fix the damn website - can't log on!
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Anthony Schumer (@ArthurSchl67247) reported@etrade I am on hold with ETrade customer service (non customer service) for 54 minutes because, for technical reasons on THEIR end) I can't log into my account. At this rate the market will close by the time I get a person to pick up my call. I will be moving out.
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max2205 (@max2205) reported@wallstengine i bet mostly @etrade accounts that can't stand their new trading platform which they refuse to fix after 6 months released
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Brian (@Brian7722763252) reported@etrade I cant login. Im lossing money. How will u compensate for this?
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Shoshana (@shanak10) reportedAnyone else having issue logging in to @etrade website?
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BeastModeStocks (@BeastModeStockz) reported@NotFinancialRep @SchwabTrading @etrade Same happening with TD Canada. Used to be great. Now cant make a trade there. Worsr decision they made was reviewing every trade and making people call in trades. Worst part is when someone answers they have to get approval for a trade cause they are not licensed. 10 min execution for a trade that moves in milliseconds. 🗑 is a compliment to TD. Junk.
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Mickey (@ELITESTOCKPICK) reported@etrade You should focus on keeping your website up so it doesn’t go down on a trading day
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PharmDad (@BNguyen74046) reported@etrade, for God sake, please fix your platform now. I can't login. I swear I will close the account with you after today.
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Andrew (@Andrew99Blue) reported@Maximus_Holla Marekts sitting on critical support. E-trade mysteriously goes down. I'm guessing we'll get access on Monday and accounts will be empty. This is going to be criminal. Come on @etrade. Stop being China.
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my Sanshine (@san92ying) reported@etrade Each time I provide the requested documents, the response is delayed for a long period, and the processing has been extremely slow. I have also been informed that certain documents have become outdated and need to be resubmitted.
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ShaedyChirps (@ShaedyChirps) reported@TimSpursFan @etrade as of like 2 days ago i put in the few dozen orders im doing today to save time, but thigns are down so much i think i need to shift my collars down.. it usually does take me hours... maybe this is a sign things will expire and then shoot up and that i shouldnt be capping gains?
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Gail (@GailHedglin) reported@etrade ETRADES IN TROUBLE CANT LOGIN WEB OR PRO OR MOBILE BIG ISSUES IM ON PHONE HOLD 30 MINS
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Tru (@TrueStockData1) reported@Joedirt12321 @etrade wtf im not able to get back in
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Islander Bob (@Islander_Bob) reported@etrade Fix your damn website!