Is E*Trade down?
No problems detected
If you are having issues, please submit a report below.
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
-
Login (46%)
-
Website (38%)
-
Trading platform (17%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Juneau |
Login | |
| Clermont |
Website | |
 Panaji |
Website | |
| Cypress |
Website | |
| Fort Lauderdale |
Login | |
| Portland |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
-
@brief_moment
(@brief_moment) reported
@etrade I've been trying for days to contact you and I've been on-hold every time to discuss why my account is restricted. Please help. I am calling from outside of the USA.
-
Robbo♻️
(@Robbo15_) reported
@etrade customer service is terrible
-
Eric Smith
(@holland5a) reported
@etrade I am having troubles with ETrade Pro, amounts of shares goes back to 1000 and price goes back to $0.01 after every trade, please let me know what I can do to fix it?
-
Master of Leadership
(@AmoreLoveAmor) reported
2 hour wait to talk to someone over at @etrade. This is not a problem for cryptocurrency…
-
Julien Rousseau
(@evarouss) reported
Hi @etrade, I've been on the phone waiting for customer service for over 2 hours listening to your one song that plays in a loop. I have not been able to place online trade for days. I've been a customer for 10 years. This is ridiculous. Please help.
-
⚽️Pepsi Kyle⚽️
(@Pepsi_Kyle) reported
@etrade i need y’all’s help and these 2 hour wait times don’t cut it
-
John McMillen
(@JMMcMillen) reported
@etrade trying to close my account and cash out. Moving a small amount of money and can’t get it out. 2 hour wait to talk to someone every day for a week. Help?
-
Laura Zobkiw
(@zygotegal) reported
@etrade @ashleesorange Ridiculous; I've been on hold for over an hour, trying to access my account. Have tried numerous ways to log in and the website & phone doesn't appear to be working or accepting any attempts to log on. You need to address the customer service response times immediately.
-
Michael
(@Striff17) reported
This week @etrade is running slower than molasses, anyone else having this issue?
-
whogivesashirt
(@whogivesashirt) reported
@etrade I'm properly logged in and trying to place a sell order, but it's giving me an "invalid account ID" error. Wait time is over 2 hours and the market closes before that. Please help?
-
Ernest C. Smitten
(@ErnestC_Smitten) reported
@anthony_einhorn Can't even see the chart on @eTrade. Typing HLGN in the search bar shows the company name, but clicking it produces a "ticker not found" error. 😒
-
Gail
(@GailHedglin) reported
@etrade be aware ETRADE PRO HAS BAD ISSUES. IT WOULDN'T LET ME SELL BEFORE MKT OPEN I WAS USING ARCA IT SAID I DONT HAVE SHARES WHEN I HELD 100 SHARES. ITS MESSED UP AND THIS IS NOT FIRST TIME IVE HAD THIS ISSUE. I GOTTA STOP USING PRO!!! ITS CRAP
-
MF
(@MarcusFrampton) reported
@rsosa8 @etrade It’s so frustrating- needless to say I like $bvers a little less at 0% yield… guess I’ll be spending some time on hold with customer service
-
Gail
(@GailHedglin) reported
@etrade is anyone having issues with the web or just pro? Im gonna stop using pro b4 it costs me bigtime
-
Eric aka Jack
(@hopfoto) reported
@etrade @etrade Still no update on attempting to open a custodial account for @OMGMomDad. What is going on over there and the decline in customer service and the ability to reach anyone to get things sorted? #pleasedobetter
-
DAMALEN96
(@damalen96) reported
@ProfitsTaken @etrade I will. Took a 22 percent gain on dis. I rode it down to far, I'll agree, but I just felt it wouldn't go lower than the opening gap. Rode through chop, might have gotten out early, don't care. I need to accumulate green.
-
Christian Wolff
(@HansonEmpire) reported
@etrade You guys doubled the margin equity requirement of DKNG FROM ******* 30% to 60% over night. I was forced to sell at a 5k loss. What kind of god damn practice is this?
-
Richard Kogut
(@KeaganKogut) reported
@MarcusFrampton @etrade I had this issue with Ally. Went all over the place trying to track it down and nobody could figure it out. I had to move my account over to Schwab and then one day the dividends popped up in my account and I didn't even own BVERS anymore. I have no solution for you, sorry.
-
Frank Escaros-Büchsel
(@fbuechsel) reported
@lukaswinn @etrade Welcome to support systems developed in 1992!
-
Scalping Tickers
(@ScalpingTickers) reported
@etrade why does your level 2 always **** up get your **** working lightspeed and IB never have the bullshit issues your platform etrade pro has
-
chetz
(@shettigarac) reported
@etrade I have been trying to reach your number from past 2 days related to account activation and unfortunately I am unable to get connected to your customer services. Could you please help?
-
PLATOS
(@Platon203) reported
@etrade waiting on the phone for 3+ hours, there has to be a better way to get support here. Can I get an email address? I need to reactivate an account. Please help!
-
Blake Garrison
(@BGarrison128) reported
@etrade why don’t you spend less money on tv and radio commercials and spend more on some decent customer service options. #Joke
-
The Worm
(@ckwong23) reported
@etrade Can't close my account because your "preview" button on that page doesn't work. Have been on hold over an hour ... hanging up! Terrible service
-
Tyler Kelley
(@tylerdotjs) reported
Wow. @etrade forcing an app update for a new logo, but letting security patches and bug fixes fly is the height of corporate bullshittery.
-
MrCosmoKramer
(@MrKramerTrades) reported
@damalen96 @ProfitsTaken @etrade I had the exact same issue. Was super pissed and took an L
-
EverythingAnnoysMe
(@1getannoyed) reported
@etrade I have been trying to get ahold of customer service for a month! I am about to give up opening an account with you at all.
-
Dwayne
(@Dwaynepeter120) reported
@shettigarac @etrade I waited long no response i decided to massage KridCrack_ on Instagram he did mine 15 minutes I'm greatful for your good work. Text or WhatsApp him for help +14144854707
-
Robbo♻️
(@Robbo15_) reported
These damn e trade people @etrade count your days
-
Love On Tour. Long Island, NY
(@pepinowater) reported
@etrade smells like pizza in the bad way