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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (36%)
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Trading platform (36%)
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Website (29%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Palm Coast |
Login | |
 Sollentuna |
Trading platform | |
 Santo Domingo |
Trading platform | |
| Las Vegas |
Trading platform | |
| Camden |
Trading platform | |
| Folsom |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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JesusSaves
(@OurRedeemer_) reported
@CharlesSchwab Why don’t you just say… Sorry we’ve had a bunch of outages lately, making it impossible for you to trade AND imposed a restriction on OTC stocks that was not your place to do… but please stay with us as a customer. I’m looking into @etrade
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Deb
(@ralstats) reported
@etrade Etrade is showing all buy and sell orders as red on their momentum tool in Etrade Pro-platform. Ever since the merger the trading platform has not been working correctly. You need to fix all the problems.
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larry
(@millenialmouth) reported
@CharlesSchwab are you kidding! I know @etrade doesn't have these technology issues!
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UziOptions
(@jimtrainer41) reported
Anyone having problems with @etrade pro platform charts right now?
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Jake Stocks
(@JakeStocks6) reported
@etrade Really @ETrade. I traded yesterday $VXRT using FIFO for my tax lots. and this morning I wake up to changes in my account they made to LIFO. SO FRICKEN FRUSTRATING> This is a KNOWN issue by ETRADE.
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Anton
(@antonreport) reported
.@etrade Your chat is down, you are not responding to messages, your phone lines say over 60mins wait, and your systems can't seem to interact with bank accounts to do verification. Are you still a functioning broker?
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Chadwick C.
(@the1Chadwick) reported
Is there some reason why @etrade makes it ******* impossible to get your money out? And don’t try customer service! You’ll be on hold for hours! Whenever I figure out how to get my money out, I’m so ******* done! Anyone at E*TRADE got any advice?
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Dave Sabol
(@davesabol) reported
OK @etrade I have my sons college tuition invested in you, but I cannot make a withdrawal.. I've tried the app, the website/phone. Next step is a complaint to my state rep as well as my Congresswoman and Senator. What gives? You made it easy to invest, why can't I get my $ back?
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Caffeinated User
(@CaffeinatedUser) reported
@chadbstewart @etrade You should be able to with etrade. Try again. Plaid is having intermittent connection issues with Etrade. It may take a few tries.
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Jeremiah Gowdy
(@JeremiahGowdy) reported
Is there anyone on earth who uses @etrade with 2FA and doesn’t absolutely despise the Symantec VIP software? What is wrong with you people? Support standard OTP.
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Anton
(@antonreport) reported
@etrade Your chat is down, you are not responding to messages, your phone lines say over 60mins wait, and your systems can't seem to interact with bank accounts to do verification. Are you still a functioning broker?
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Spl1ts~CC
(@SPL1TSECSH00TER) reported
@StockRetail @SpaceKittyXD @etrade A small flex from customer support right now would be a aolid business move for the long term…. Just saying E*Trade
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John Stock-man
(@jhunterinvests) reported
@AllyCare are you actively working on improving the login process? I would say I’m able to access my account less than 50% of the time...have been slowly transitioning everything over to @etrade
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Tyler Dubbs&qu
(@Dubbs419) reported
@DirkDigler300 @etrade I wonder just how many people are having this issue. E*TRADEs online chat has been no help with this issue either.
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Fantastic Finds
(@betz_mary) reported
@etrade Why is your site down AGAIN? Can't get on using Firefox nor Safari. this is totally unfair to all of us if we cannot access our $$
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Chad Stewart
(@chadbstewart) reported
@CaffeinatedUser @etrade I've tried hundreds of times, twice just now. I don't have 2 step authentication enabled. I have 5 accounts in my etrade login. I wonder if that complexity is causing the issue. $AMC #say #plaid @etrade
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Jake Stocks
(@JakeStocks6) reported
@etrade NOT WORKING today!! messed up
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Marci DuBois
(@MarciSoCal) reported
@etrade I have been trying to get an issue resolved since April and every turn had a new runaround. Insane. Can you send me your attorneys name please so we can let the lawyers handle this? #etradesucks
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Hatters World. The Hatter s Production LLC
(@concussionawar3) reported
@etrade Has the worst Trading system. Unless you want to give them your money. Or wait 1 hour for customer service rep
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Deb
(@ralstats) reported
@etrade Nope didn't help. The momentum bar on the right continues to show all red on buy and sales order in pre-market and post- market trade. It's a problem with your system. Corrects itself during regular trade hours. Your system is deficient in transparency pre/post trading hours.
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Tim 🦍
(@DirkDigler300) reported
@ReviewDork Help me figure out how to vote with @etrade. $amc
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Eddie V
(@EddieV255) reported
@etrade I got to say E*TRADE is the worst company. They are the scummiest don’t bother opening an account with them you will regret it trust me. Today is the last day I trade with them, closing my account and taking my money to light speed
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Caffeinated User
(@CaffeinatedUser) reported
@chadbstewart @etrade Etrade has intermittent issues with Plaid. You may have to try a few times to link it.
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David Peden
(@Confusion135) reported
@etrade is it really impossible to transfer money electronically between business and personal (separate) checking accounts or did i just get bad information from the phone rep? your plaid setup refuses to add an etrade account as an "external" account.
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Stockspotify
(@stockspotify) reported
@etrade @ralstats i cant login over 75% of time, I spend more time w tech team than I do w my family. Why cant you people get it together??
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Joseph
(@Bjoe1991) reported
@etrade why did you close my account for linking my checking account to @Venmo ? I called customer service and jumped through all the hoops the friendly guy on the phone said to give it 10 minutes and the account will be active again and instead you close it.
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Kevin Maher
(@hoops1957) reported
@etrade @ralstats CN you help me your customer service a d brokers team have failed me
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Patrick Lupfer
(@PatrickLupfer) reported
@etrade I just waited on hold for over 30 minutes to speak with one of your Retirement Specialists regarding an existing account, and gave up as I do not have the time to wait any longer. You need to figure out how to improve your customer service responsiveness. #DoBetter
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KiKi
(@123Kiki) reported
Hey E*TRADE. Fix your app. Geez. This is two days in a row where things are not working right. @etrade
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BIG BLUE EMPIRE
(@Big_Blue_Empire) reported
@NTTrading6 @shawonsarker84 Damn @ETRADE