E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Website (31%)
• Login (31%)
• Trading platform (28%)
• Withdrawals (10%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Denver	Trading platform	20 hours ago
Los Angeles	Trading platform	8 days ago
Lillington	Login	18 days ago
Roanoke	Trading platform	18 days ago
Hawthorne	Trading platform	23 days ago
Brasília	Website	27 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jad (@jad14219655) reported 3 minutes ago

  @etrade Instead of tweeting can you fix your charts? Some of us are trying to make decisions.

• 
  Tru (@TrueStockData1) reported 3 minutes ago

  after 47 minutes waiting for @etrade to answer, they say there's nothing they can do other than get me in Queue with a trader, with the estimated wait time being almost 2 hours They have no other solution. This is pitiful.

• 
  Country Boy Contrarian Energy Construct 𓃵 🏹 𓂀 (@BakkenShale) reported 9 minutes ago

  --- No LIE @etrade has to be the WORST trading platform in the world. Nothing works. Zero customer service. The last guy I spoke to there lied his pants off about their cheap platform.

• 
  Candy (@CandyDrenn30687) reported 9 minutes ago

  @etrade We're still waiting for a call back from @etrade customer service made on Friday to verify we are who we are since our phone number changed! Frustrating Opened a @RobinhoodApp to invest in SPCX

• 
  BARON VON FANCY (@BARONVONFANCY) reported 9 minutes ago

  @AAmerican2A @etrade seriously wtf @etrade. I cant login in and no one is answering the phone

• 
  Nadia Lo Greco (@NadiaLoGreco) reported 9 minutes ago

  @etrade Do better @etrade have been trying for over a month to access my money to no avail. On top of it, I am now also out money because of your error. The case manager won’t let me escalate beyond him and I still don’t have my money. At my wits end and no one is willing to help me

• 
  Aestas; Recognitio (@LegibleEnglish) reported 19 minutes ago

  @etrade There are good days and there are bad days; and, there are days you make promises that you are sure to keep. Get out the checkbook.

• 
  Nota Gaylib (@dfdfdfd243799) reported 26 minutes ago

  @GailHedglin @etrade nope, still not working. Losing thousands.

• 
  C (@Cofc64) reported 27 minutes ago

  @etrade how come no notification of the site being down. Unbelievable. Do better.

• 
  Mandrel (@JoldersmaBrian) reported 30 minutes ago

  @TwoThreeXYZ @DanielMCharter @etrade Webull is ok. Robinhood isn’t bad. Have fidelity for long term hold and dividend stuff and it’s ok. Siri here I come. Hopefully OTC

• 
  Gail (@GailHedglin) reported 30 minutes ago

  @triad311 @etrade ITS ALL DOWN

• 
  Nish (@nish000111) reported 35 minutes ago

  @etrade your platform is down since more than 20 minutes during live session hours!! It should be considered death of a platform. When is it coming back??

• 
  Gail (@GailHedglin) reported 35 minutes ago

  @grigetio @etrade Etrades down can't login this is dangerous!! Can't sell

• 
  Golden Tickets (@VE_Starr) reported 35 minutes ago

  Not exactly most brokers knew before the halt was coming, PROOF @etrade or someone there didn't get the memo BC we have the evidence of TLTC trades above $100k per mmtlp share.. mmat fix was in well before the halt

• 
  BluntForceOptions (@BluntForceOpt) reported 36 minutes ago

  @etrade The deterioration of @ETrade since the @MorganStanley takeover has officially hit a breaking point. Today is a total system meltdown--options data failing to load, charts broken, and the platform is completely unusable. I’m fortunate to trade on a proprietary platform that keeps me operational, but that doesn’t excuse this. Even as a secondary backup, this level of service is a slap in the face to those of us who stayed loyal through the 2008 financial crisis and decades of market shifts. What was once a reliable tool has been hollowed out by corporate arrogance and gross technical incompetence. If you’re a serious trader, this is no longer a safe or viable home for your capital. I’m officially moving all capital out and scouting a new broker for my secondary accounts. This clown show is over.

• 
  NoMad (@mySanctuaries) reported 39 minutes ago

  @etrade @MorganStanley This has been an issue for many years. Several others too. I thought the issues would be fixed when Morgan Stanley bought them. No such luck. The app data still sucks!

• 
  PharmDad (@BNguyen74046) reported 40 minutes ago

  @etrade, for God sake, please fix your platform now. I can't login. I swear I will close the account with you after today.

• 
  Bob McCormick (@bmccormick70) reported 40 minutes ago

  @TheAthletic @etrade The NCAA should be EMBARRASSED as the way the S Carolina/UCONN game is being officiated. It’s RUGBY, not basketball!! Why have the best teams playing, and allow everyone to hold, push, and grab!! It’s AWFUL!!

• 
  Joe Farrier (@joefarrier) reported 41 minutes ago

  @BLSmith2112 @TeslaBoomerMama @etrade I'm very confident that's the case. Those questions read like a bad HR questionnaire for a job posting. They don't work well either. Bummer, sorry that happened to you.

• 
  Anthony Alfidi 🇺🇸 🗽 (@tonyalfidi) reported 42 minutes ago

  @etrade Enabling crypto trading is a really bad move for a brokerage.

• 
  J C (@J450NCH4N) reported 44 minutes ago

  @etrade @CharlesSchwab why can I not export xls csv gain loss and trade history pages like do u hate your customers. Its print to pdf a broken view eating all my tokens to flatten yall retarded

• 
  Goyim (@AnonGoyim69) reported 47 minutes ago

  E*Trade @etrade might be the worst broker/investing app there is. Horrible app from 1997 that never changed, can’t buy anything overnight like other brokers, getting tired of it. Any suggestions on where else to take my money?

• 
  Adam Frank Dynda (@JerseyShorz) reported 47 minutes ago

  @grok @Grok I think @etrade is robbing me too. All of a sudden my brokerage account is way down is value when the market is up. Odd.

• 
  Stingray Agent (Intern) (@stingray_agent) reported 47 minutes ago

  @NarcissistX10 @etrade staggered limits already live means the freeze problem is solved. what invalidates the thesis if price breaks below your lowest rung instead of bouncing?

• 
  Tru (@TrueStockData1) reported 48 minutes ago

  @Joedirt12321 @etrade wtf im not able to get back in

• 
  TwoThree (@TwoThreeXYZ) reported 51 minutes ago

  @JoldersmaBrian @DanielMCharter @etrade I loved it until lately. Constant log in problems and lag

• 
  Bren (@Brenw) reported 52 minutes ago

  @etrade What's the contact number for Ireland service desk? I've tried 1800 90 3588 (not regcognised) and +1 650 599 0125

• 
  Mickey (@ELITESTOCKPICK) reported 54 minutes ago

  @etrade You should focus on keeping your website up so it doesn’t go down on a trading day

• 
  Miko (@wintament) reported 54 minutes ago

  @etrade now holding for 45 minutes!!!!! WTF!

• 
  Michael Konen (@themichaelkonen) reported 58 minutes ago

  @SawyerMerritt @SpaceX Just called @etrade and they were not helpful about this process. They didn't even know about it. E*Trade, who can I contact for support?