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E*Trade

E*Trade status: trading issues and outage reports

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Full Outage Map

E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

  • 33% Website (33%)
  • 33% Trading platform (33%)
  • 28% Login (28%)
  • 8% Withdrawals (8%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

CityProblem TypeReport Time
San Jose Website 7 days ago
Winter Park Login 13 days ago
Lilburn Website 13 days ago
Brooklyn Trading platform 13 days ago
Camarillo Login 13 days ago
Dade City Trading platform 13 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • GfVault
    GF Vault (@GfVault) reported

    @etrade @EricGrossman — I have now exhausted customer service, filed regulatory complaints, and documented everything. Two promised deadlines have passed with zero explanation. Nearly $10,000 remains restricted and I still cannot speak with anyone who actually controls the case.

  • robinzinn6
    robin zinn (@robinzinn6) reported

    @etrade E-Trade ,Power E-Trade the worst confusing software today .

  • benjune
    Ben June (@benjune) reported

    Anyone having issues with @etrade and sending orders? I try to send and it's swirling.

  • jfeehan888
    Jane Feehan 🇺🇸 (@jfeehan888) reported

    @em26jamie @etrade App login problems today

  • 77RepublicanWS
    GreenCandleLover 🇲🇽 (@77RepublicanWS) reported

    @etrade Worst trading app! Stay away! Execution latency and platform lag are major complaints among active traders on E*TRADE, especially during periods of high market volatility. The platform frequently frustrates day traders and options scalpers.

  • richbydemand
    More Life Global (@richbydemand) reported

    @Forbeslist93 @etrade We can’t sweep this **** under the rug. I’ve got video proof of their site not working along with my phone app.

  • TeslaBoomerMama
    AleXandra Merz 🇺🇲 (@TeslaBoomerMama) reported

    @BLSmith2112 @etrade oh I am sorry, Brandon. Anything I can help you with?

  • themichaelkonen
    Michael Konen (@themichaelkonen) reported

    @SawyerMerritt @SpaceX Just called @etrade and they were not helpful about this process. They didn't even know about it. E*Trade, who can I contact for support?

  • ELITESTOCKPICK
    Mickey (@ELITESTOCKPICK) reported

    @etrade your system is down again, not dependable

  • UmalinKelleher
    Umalin Kelleher (@UmalinKelleher) reported

    @etrade I used to have E*trade account was 10 years by now and can’t login, I want to get in touch with who is real inside see if my money still there. If I can have physical address to sent mail.

  • J450NCH4N
    J C (@J450NCH4N) reported

    @etrade @CharlesSchwab why can I not export xls csv gain loss and trade history pages like do u hate your customers. Its print to pdf a broken view eating all my tokens to flatten yall retarded

  • MAKBOT
    MAKBOT (@MAKBOT) reported

    @etrade your Support team have not responded to me since Dec 2025. How do I submit a formal complaint?

  • TheRealCBones
    Chad South (@TheRealCBones) reported

    Had a check washed (fraudulently cashed) from @etrade account. Filed a police report, filled out required paper work and it has been over 40 days. No resolution, despite weekly calls to customer service. Really shocking they aren't fixing this like normal banks.

  • blake_nort_wire
    Blake Norton 📈 🎯 (@blake_nort_wire) reported

    @etrade oil up stocks down again yawn

  • CharlieBHarper
    Charlie Harper (@CharlieBHarper) reported

    @etrade A day or so after the initial exchange, I got a call from someone at @etrade. He immediately asked me to give him personally identifiable information. This is one of the worst practices across multiple industries that is helping propagate identify theft. It needs to be banned.

  • Cryptofutures3
    Crypto Futures (@Cryptofutures3) reported

    @etrade Worst company on earth @etrade do not put your hard earned money with these people they are scammers

  • BullTradeBuyer
    ₿ull Trade Buyer (@BullTradeBuyer) reported

    @etrade has been down for at least 15 minutes now....

  • jamminmac
    jmac3 (@jamminmac) reported

    @etrade Is the service currently down or intermittent?

  • NotAppropriate2
    reduce-reuse-recycle (@NotAppropriate2) reported

    @etrade Signed up for new account. Attempted to add security questions/answers. Asked for phone number to complete process. Despite providing valid phone number no code is sent, just get "Unable to use your phone to verify your identify." Agent acknowledge this is known issue

  • SemaWillisp2k0
    Sema Willis (@SemaWillisp2k0) reported

    @etrade Please I can’t login to my account The email I think is associated isn’t accessible to me My phone got stolen Please help me out

  • BlueWizard777
    Woton (@BlueWizard777) reported

    @etrade ******* banks. 4% vs 18%+ for credit Hope I live to see it all come crashing down

  • GailHedglin
    Gail (@GailHedglin) reported

    @etrade THE NEW PRO PLATFORM WONT EVEN STAY UP LOL IT GOES DOWN SAYS EXPIRED!! IF YOU LOG BACK IN , FEW HRS LATER GOES DOWN AGAIN SAYS EXPIRED!!! IVE NEVER SEEN A PLATFORM AS BAD..IM LOOKING AT OTHER BROKERS...

  • jayrfletcher
    Jay Fletcher (@jayrfletcher) reported

    @etrade @MorganStanley Need someone from Executive Customer Support to contact me ASAP. My son had 3 legitimate, authorized transactions unexpectedly reversed from his account—including a $5,650 payment, a $3,800 PayPal payment, and another Robinhood payment.

  • brandguy2020
    Brand Guy (@brandguy2020) reported

    @etrade For past 2 years I submitted >100 feedback issues on how to make power E-Trade Pro the same as E-Trade pro desktop Nothing has been done except some tiny tweaks. ETrade management needs to get somebody to crack the whip and get this thing working

  • bigcountry2050
    BigCountry (@bigcountry2050) reported

    @benjune @etrade same - Too Busy is the error

  • blaso96
    mblaso (@blaso96) reported

    @etrade are wires down?

  • angelaira
    Melissa (@angelaira) reported

    @etrade You are only as good as you customer service, and yours is lacking.

  • Aaron_Hamm
    Aaron Hamm (@Aaron_Hamm) reported

    @etrade oh my ******* God show me how many ******* shares I have so I know how many I can sell what the actual **** **** you I'm gonna lose money because of your ******** interface

  • TwoThreeXYZ
    TwoThree (@TwoThreeXYZ) reported

    @etrade Fix your charts

  • DawsonBarcey
    ❀Dawson❂ (@DawsonBarcey) reported

    @coinbase I just initiated a stock portfolio transfer from E*TRADE to Coinbase. E*TRADE was able to get on the phone with me and verify the outgoing transfer and making sure that I got my reimbursement for the fee that they had charged me. I can’t get a single human person at Coinbase both on chat or phone to assist me about the transfer verification. I feel like I should transfer all my **** back to @etrade because their customer service is superior.