E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Login (60%)
• Website (29%)
• Trading platform (10%)
• Withdrawals (1%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Rochester	Website	18 hours ago
Clinton Township	Trading platform	11 days ago
Franklin	Login	12 days ago
Franklin	Login	12 days ago
Washington	Website	12 days ago
Columbus	Website	17 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Aashish Patil (@aashishpatil) reported 4 seconds ago

  @etrade 3 days before tax deadline you choose to have system maintenance so I can’t access my tax documents.

• 
  It's only $ (@Jonny5_is_AI) reported 1 minute ago

  @etrade your website, ios app, and desktop app are all not functional and i am unable to login. The customer service number has had me on hold for 30 minutes and no response to DMs here

• 
  Ben Lam....... (@BenBSP) reported 3 minutes ago

  Wow, @etrade is down, markets dumping, I have all my limit sells in for $SMH $385p $387.50p and next week $362.50p, so let it dump to $382!!!

• 
  Tru (@TrueStockData1) reported 5 minutes ago

  @Joedirt12321 @etrade wtf im not able to get back in

• 
  Dhongi Baba 🇮🇳 (@BabajiKaThullaa) reported 6 minutes ago

  @etrade What is going on? Orders are not going through. Customer service is on hold for 20 min. Are the systems down??

• 
  Steel_City412 (@jason_hemphill) reported 10 minutes ago

  @etrade You guys ****** me this week bad. I can’t even log in now with positions that require management

• 
  ][\/][ Eric ][\/][ (@EMznSanders) reported 13 minutes ago

  @RaymondChurchi3 @TheTradingNinja @etrade I didn’t check. I went in to sell my positions and it went through. I just checked again and it’s down also.

• 
  BeastModeStocks (@BeastModeStockz) reported 15 minutes ago

  @NotFinancialRep @SchwabTrading @etrade Same happening with TD Canada. Used to be great. Now cant make a trade there. Worsr decision they made was reviewing every trade and making people call in trades. Worst part is when someone answers they have to get approval for a trade cause they are not licensed. 10 min execution for a trade that moves in milliseconds. 🗑 is a compliment to TD. Junk.

• 
  BluntForceOptions (@BluntForceOpt) reported 20 minutes ago

  @etrade The deterioration of @ETrade since the @MorganStanley takeover has officially hit a breaking point. Today is a total system meltdown--options data failing to load, charts broken, and the platform is completely unusable. I’m fortunate to trade on a proprietary platform that keeps me operational, but that doesn’t excuse this. Even as a secondary backup, this level of service is a slap in the face to those of us who stayed loyal through the 2008 financial crisis and decades of market shifts. What was once a reliable tool has been hollowed out by corporate arrogance and gross technical incompetence. If you’re a serious trader, this is no longer a safe or viable home for your capital. I’m officially moving all capital out and scouting a new broker for my secondary accounts. This clown show is over.

• 
  Ruben M (@martrub) reported 20 minutes ago

  @TheTradingNinja @etrade Platform down 😕

• 
  The BONK Nacho (@BonkNacho) reported 25 minutes ago

  @etrade please fix the website, ty

• 
  PharmDad (@BNguyen74046) reported 27 minutes ago

  @etrade, for God sake, please fix your platform now. I can't login. I swear I will close the account with you after today.

• 
  Saurabh (@thes9h) reported 28 minutes ago

  @etrade is down across all platforms. Is there an ETA or customer communication that we can expect? #etradedown

• 
  PankakeMixa (@PTwittwit) reported 29 minutes ago

  @etrade Why is your **** not working right now wtf?!

• 
  Jeff (@__makemoves) reported 31 minutes ago

  @etrade down. Can't exit trades. No chat support. Phone number busy. Zero support. Absolutely awful!

• 
  USA. Long term Investor (@stocks4545) reported 31 minutes ago

  @etrade WTF - website down??

• 
  Ejret Knudsen 🇺🇸 (@EjretKnudsen) reported 32 minutes ago

  @etrade Down again.....

• 
  Internet Bot (@shaggrugg) reported 33 minutes ago

  @etrade are we down right now?

• 
  🦄 Fund.Drone.DefenseTech.Photonics $LPTH $UMAC 🐋 (@fundmyfund) reported 38 minutes ago

  over half an hour down - wow @etrade think we can live with 2-3 minutes here or there but this is insane

• 
  my Sanshine (@san92ying) reported 39 minutes ago

  @etrade Each time I provide the requested documents, the response is delayed for a long period, and the processing has been extremely slow. I have also been informed that certain documents have become outdated and need to be resubmitted.

• 
  Bball Brainiac (@BrainiacBball) reported 40 minutes ago

  @etrade why doesn’t the download feature in the portfolio view work at all? I’ve tried two different OS (windows and OSX), different browsers and so on. Keep getting “invalid rewuest” errors showing up in the csv file. This has been ongoing for months

• 
  Islander Bob (@Islander_Bob) reported 43 minutes ago

  @etrade down again. You suck! Moving to @RobinhoodApp !

• 
  Creemer (@Creemer14) reported 46 minutes ago

  @etrade the system is down and not even reading my social security on the phone.... I waited on the phone for awhile....Please address....Thanks....

• 
  Peter Max (@PeterMax80) reported 50 minutes ago

  Hey @etrade get better servers no login this morning what’s up?

• 
  TwoThree (@TwoThreeXYZ) reported 52 minutes ago

  Etrade down, you guys gotta get it together. Terrible lately @etrade

• 
  Randy Daniel (@NerdRandy) reported 53 minutes ago

  @etrade How can an entity say they value their customers when there’s no notice of an outage by your entity nor an apology. Don’t bother calling them, they have a clause regarding outages and won’t even offer a good faith credit for the ordeal. Customer service isn’t their priority, it’s charging fees.

• 
  Zack (@Fr3nchMontana) reported 55 minutes ago

  @biswamohanm @TheTradingNinja @etrade Nah etrade is down

• 
  JRD (@Lehman_08) reported 55 minutes ago

  Hey @etrade wtf

• 
  Tru (@TrueStockData1) reported 55 minutes ago

  @Joedirt12321 @etrade wtf man. I will never, ever, ever use ETRADE again. Watching position literally go into loss right now and I can't do a thing about it

• 
  Heddge (@Bunty11311235) reported 59 minutes ago

  @BenBSP @etrade Etrade be ready this week to pay me my losses due to your glitch on Friday