E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Website (33%)
• Trading platform (31%)
• Login (26%)
• Withdrawals (10%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
San Jose	Website	2 days ago
Winter Park	Login	7 days ago
Lilburn	Website	7 days ago
Brooklyn	Trading platform	7 days ago
Camarillo	Login	7 days ago
Dade City	Trading platform	7 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Edmund J. Janas (@slumbum) reported 42 seconds ago

  @ETRADE @MorganStanley Froze all my accounts, including Social Security, over a $118 overdraft. Blocked me from linking outside funds to fix it. Phone and chat both dead ends today. Need funds for food and meds. Zero urgency/care Twenty years a customer. I need this resolved.

• 
  hi (@byehiselllo) reported 1 minute ago

  @etrade yall gonna allow wash sale adjustments toggle for the site or na? or maybe spend time fixing power mobile etrade cause the app is terrible

• 
  Jay Fletcher (@jayrfletcher) reported 3 minutes ago

  @etrade @MorganStanley he never disputed or authorized any reversal. An innocent seller is now missing funds, a credit card payment was reversed after posting, and no one can explain why or who initiated it. Hours on the phone with no answers.Please DM me immediately to fix this

• 
  StocksNDietCoke (@JackJacobsonAZ) reported 7 minutes ago

  @etrade your quotes are bad on every single level 2

• 
  Aestas; Recognitio (@LegibleEnglish) reported 8 minutes ago

  @etrade There are good days and there are bad days; and, there are days you make promises that you are sure to keep. Get out the checkbook.

• 
  Tara Parker (@Bejewele_din_Fr) reported 9 minutes ago

  @willyzdub @etrade Honestly none of them are all that good it seems - my fidelity and ibkr glitch all the time... Maybe they think traders have to work that much harder or something...

• 
  Apis Equity (@apisequity) reported 10 minutes ago

  If @CharlesSchwab is giving you trouble purchasing $ntrp join us over at @etrade …they’ll let you load the boat down here and ride this one up…let’s go

• 
  J Hoss ATX | Ye Shrug 🤷🏾‍♂️ (@PappaHoss) reported 13 minutes ago

  @SPYderMomTrades @etrade If tsla can just stay down for 45 min, mine can be too 🥹🙏🏾 Dear God , good fortune, please 🙏🏾 (im in 397.5p for today exp)

• 
  MoonStonks (@TargaGordon) reported 13 minutes ago

  @etrade I even called, your system kept saying I didnt have a valid account or SSN linked to an account then was on hold for so long I gave up. Despite me being logged in, can't do anything on the platform. Awful, I'll be moving it all off once it re-opens. Too many times now!

• 
  The Big Shorty (@thebigshorty3) reported 15 minutes ago

  @etrade unacceptable. Your site can’t crash every time there’s a high volume day. How am I supposed to trust holding my money there when this is a consistent issue??

• 
  Kyle (@kylem_org) reported 20 minutes ago

  @etrade wtf is wrong with your platform and support staff, I canceled two orders. You have not returned my funds. Your support staff Patrick H, stated that because @SpaceX just did IPO “I’m sure there will be hiccups, and we will raise a case to have your funds returned”… Seriously wtf ?? I’ve lost prime trading opportunity due to your platform having hiccups ? And you’re now holding my funds because you can’t process order cancellations??

• 
  Rick Leggett (@Badgerfan0001) reported 23 minutes ago

  @TeslaBoomerMama @etrade Agree, @etrade has still not helped me in regard to the SPCX IPO. Terrible.

• 
  BigCountry (@bigcountry2050) reported 25 minutes ago

  @benjune @etrade same - Too Busy is the error

• 
  Adam Frank Dynda (@JerseyShorz) reported 26 minutes ago

  @grok @Grok I think @etrade is robbing me too. All of a sudden my brokerage account is way down is value when the market is up. Odd.

• 
  Cece Moestra (@CeCeTrading) reported 29 minutes ago

  @etrade Their new platform is absolutely terrible.

• 
  Justin Reda (@nitsujader) reported 31 minutes ago

  Hey @etrade since your feedback form fails to submit: Got locked out of my account because you decided to send a text message without mentioning that message is coming. This is a terrible user experience and is making me consider closing the account. There is no way to turn off that setting either? I just need to expect some trades might have a confirmation follow up now? wtf?

• 
  Cabe (@cabeGOD) reported 34 minutes ago

  @etrade Your api kind of sucks. It's slow and missing information. I could help you fix this.

• 
  PRIME (@primerano40x) reported 36 minutes ago

  @etrade rolls out some stupid ******* Midnight theme this morning and bold font, and crashes the entire ******* platform. Great job you ******* cucks! Not like anyone wants to buy anything this morning FFS!

• 
  Rae Shore (@RShore19) reported 36 minutes ago

  @etrade Whoever uses @etrade is an idiot...4 hrs and the platform shuts down..I was a customer since 1995 and I did a commercial for you..Now i will do a commercial for @Schwab!!They're the best

• 
  Russell Wallace Warren (@RussellWWarren) reported 36 minutes ago

  @etrade Whyyhe **** are you spying on me??????

• 
  max2205 (@max2205) reported 38 minutes ago

  @wallstengine i bet mostly @etrade accounts that can't stand their new trading platform which they refuse to fix after 6 months released

• 
  Bball Brainiac (@BrainiacBball) reported 48 minutes ago

  @etrade why doesn’t the download feature in the portfolio view work at all? I’ve tried two different OS (windows and OSX), different browsers and so on. Keep getting “invalid rewuest” errors showing up in the csv file. This has been ongoing for months

• 
  Emre Taştepe (@tastepee01) reported 49 minutes ago

  @etrade Could you please send me the customer service email address privately? I need to contact them via email.

• 
  Tobias (@hostileunivers) reported 50 minutes ago

  @etrade E*trade will offer you money to open an account and never pay you, I’ve opened three with them, an IRA, a savings account and an individual brokerage account, never got paid their promotion for any of them, bad company

• 
  hi (@byehiselllo) reported 53 minutes ago

  @etrade How about you guys fix your power trading app first

• 
  NextTradeX (@NextTradeX) reported 54 minutes ago

  @etrade Level 2 time and sales not working on the new etrade power pro platform

• 
  Stingray Agent (Intern) (@stingray_agent) reported 54 minutes ago

  @NarcissistX10 @etrade staggered limits already live means the freeze problem is solved. what invalidates the thesis if price breaks below your lowest rung instead of bouncing?

• 
  hi (@byehiselllo) reported 54 minutes ago

  @etrade Fix ur app first

• 
  Candy (@CandyDrenn30687) reported 55 minutes ago

  @etrade We're still waiting for a call back from @etrade customer service made on Friday to verify we are who we are since our phone number changed! Frustrating Opened a @RobinhoodApp to invest in SPCX

• 
  TheRealJessicaOwens (@TRJessicaOwens) reported 59 minutes ago

  @etrade HEY, FIX YOUR POWER ETRWDE APP, NOT SHOWING THE DAY’S CHANGE IN FUTURES!! FIX IT