E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Website (32%)
• Login (25%)
• Trading platform (25%)
• Withdrawals (18%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Chicago	Login	3 days ago
City of Saint Louis	Login	9 days ago
Westland	Withdrawals	9 days ago
Huntsville	Withdrawals	10 days ago
Virginia Beach	Trading platform	11 days ago
Milwaukee	Website	11 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🦄 Fund.Drone.DefenseTech.Photonics $LPTH $UMAC 🐋 (@fundmyfund) reported 24 seconds ago

  over half an hour down - wow @etrade think we can live with 2-3 minutes here or there but this is insane

• 
  GreenCandleLover 🇲🇽 (@77RepublicanWS) reported 2 minutes ago

  @etrade All losses need to be credit since it was their error unless @etrade did it on purpose 🧐🤔

• 
  StevenJay88 (@stevenjayhova88) reported 3 minutes ago

  @etrade FIX YOUR WEBSITE YOU DUMB *****

• 
  Islander Bob (@Islander_Bob) reported 4 minutes ago

  @etrade down again. You suck! Moving to @RobinhoodApp !

• 
  Randy Daniel (@NerdRandy) reported 6 minutes ago

  @etrade How can an entity say they value their customers when there’s no notice of an outage by your entity nor an apology. Don’t bother calling them, they have a clause regarding outages and won’t even offer a good faith credit for the ordeal. Customer service isn’t their priority, it’s charging fees.

• 
  Alexander Lee (@alexanderlee1) reported 7 minutes ago

  @etrade I print PDFs of portfolio positions, and one of your incompetent web developers made a major change that screwed up the formatting. Left image was from 2026-04-02, which has been the same format for many years, perhaps decades. Right image was today (2026-04-06), where the dropdown for Account and View now hogs up precious vertical space. Please revert to the previous style ASAP. "If it ain't broke, don't fix it!"

• 
  Charlie Harper (@CharlieBHarper) reported 8 minutes ago

  And after getting an agent, telling him the problem, I got a boilerplate answer about how balances are calculated rather then the agent addressing the error. His follow up - after 20+ minutes of wasted time - was to tell me to call @etrade. We've institutionalized failure.

• 
  Emre Taştepe (@tastepee01) reported 8 minutes ago

  @etrade Could you please send me the customer service email address privately? I need to contact them via email.

• 
  Sema Willis (@SemaWillisp2k0) reported 9 minutes ago

  @etrade Please I can’t login to my account The email I think is associated isn’t accessible to me My phone got stolen Please help me out

• 
  Randy Daniel (@NerdRandy) reported 11 minutes ago

  @etrade Very disappointed that the service is down and customer support wait times is long and ETrade hasn’t notified customers via any means of the outage of service.

• 
  Adam Frank Dynda (@JerseyShorz) reported 12 minutes ago

  @grok @Grok I think @etrade is robbing me too. All of a sudden my brokerage account is way down is value when the market is up. Odd.

• 
  Crypto Futures (@Cryptofutures3) reported 12 minutes ago

  @etrade Worst company on earth @etrade do not put your hard earned money with these people they are scammers

• 
  Global Contrarian Energy Construct ™ 𓃵 🏹 ♨ 𓂀 (@BakkenShale) reported 13 minutes ago

  --- @etrade Your platform has become nearly unusable for active trading. Constant delays, broken links, and inaccurate data make it impossible to rely on. Real‑time performance shouldn’t feel optional. This needs serious attention. $MS

• 
  Javier Gonzalez (@JavierHustle) reported 13 minutes ago

  @etrade Etrade=Bad News...zero customer service. Their interests are their own, not yours ******PICK A BETTER BROKER*******

• 
  Sandstone Capital (@SandstoneStox) reported 17 minutes ago

  @JRIGWM @etrade Understandable and that’s frustrating no doubt. I’m certain Morgan Stanley holds everyone’s dividend payment overnight so they make money lending it to other institutions with USD LIBOR just like banks do maybe file a complaint with the SEC?🤷

• 
  Grasshoppa Stocks (@danielkern79) reported 17 minutes ago

  @etrade your fundamentals tab still doesn't load. Been almost a week. Please help.

• 
  Miko (@wintament) reported 20 minutes ago

  @etrade now holding for 45 minutes!!!!! WTF!

• 
  ⚡️420⚡️ (@WZ_420) reported 25 minutes ago

  @TwoThreeXYZ @etrade The worst. Started using my Schwab / Think or Swim since E*trade got rid of Promain

• 
  CoinSavage (@coinsavage) reported 25 minutes ago

  @etrade cool... maybe etrade could leverage AI to make my account load right now? It's been down for an hour.

• 
  CCIObserver (@CciObserver) reported 26 minutes ago

  @etrade And the "new and improved" Etrade "Pro" strikes again. Recent tickers/drop down feature in every single window and field (inc. options chain) has disappeared. Great product guys.

• 
  ❀Dawson❂ (@DawsonBarcey) reported 29 minutes ago

  @coinbase I just initiated a stock portfolio transfer from E*TRADE to Coinbase. E*TRADE was able to get on the phone with me and verify the outgoing transfer and making sure that I got my reimbursement for the fee that they had charged me. I can’t get a single human person at Coinbase both on chat or phone to assist me about the transfer verification. I feel like I should transfer all my **** back to @etrade because their customer service is superior.

• 
  Tara Parker (@Bejewele_din_Fr) reported 34 minutes ago

  @willyzdub @etrade Honestly none of them are all that good it seems - my fidelity and ibkr glitch all the time... Maybe they think traders have to work that much harder or something...

• 
  Mark Brown (@markbrownwriter) reported 37 minutes ago

  @etrade is the worst! They’ve screwed up with my submitting a stock certificate for deposit. I’ve had to call them more than a dozen times over the past two months. And I always get the same answer: Call back in a few days. I can’t wait to close my account there.

• 
  Nota Gaylib (@dfdfdfd243799) reported 48 minutes ago

  @GailHedglin @etrade nope, still not working. Losing thousands.

• 
  Nadia Lo Greco (@NadiaLoGreco) reported 49 minutes ago

  @etrade Do better @etrade have been trying for over a month to access my money to no avail. On top of it, I am now also out money because of your error. The case manager won’t let me escalate beyond him and I still don’t have my money. At my wits end and no one is willing to help me

• 
  B (@Welchie17) reported 51 minutes ago

  @etrade Site is down and zero communication on status. What is going on? When will it be fixed?

• 
  Stockshop1988 (@stockshop199020) reported 52 minutes ago

  @etrade Updates would be nice if your entire site goes down. Yall liable right?

• 
  GOAT (@DairyQu64778493) reported 53 minutes ago

  @stockshop199020 @etrade This is absolutely insane. I’ve got 2 large buy and sell orders in limbo and everything is down. Wtaf?

• 
  Bob McCormick (@bmccormick70) reported 57 minutes ago

  @TheAthletic @etrade The NCAA should be EMBARRASSED as the way the S Carolina/UCONN game is being officiated. It’s RUGBY, not basketball!! Why have the best teams playing, and allow everyone to hold, push, and grab!! It’s AWFUL!!

• 
  Gail (@GailHedglin) reported 58 minutes ago

  @etrade PLZ ANNOUNCE ON CNBC OR X WHATS HAPPENING WE CANT LOGIN ...IM ON HOLD 45 MINS NOW ON PHONE..MUST BE REALLY BAD .