E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Website (34%)
• Login (24%)
• Trading platform (24%)
• Withdrawals (17%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Euless	Website	18 hours ago
Chicago	Login	7 days ago
City of Saint Louis	Login	13 days ago
Westland	Withdrawals	13 days ago
Huntsville	Withdrawals	14 days ago
Virginia Beach	Trading platform	15 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Charlie Harper (@CharlieBHarper) reported 6 minutes ago

  And after getting an agent, telling him the problem, I got a boilerplate answer about how balances are calculated rather then the agent addressing the error. His follow up - after 20+ minutes of wasted time - was to tell me to call @etrade. We've institutionalized failure.

• 
  Citizen Watch Report (@Citizenwatchrep) reported 7 minutes ago

  @Faf_314 @etrade I submitted my case for compensation. If they proved yours please update me. First time I ever lost money due to outage, scary af

• 
  🦄 Fund.Drone.DefenseTech.Photonics $LPTH $UMAC 🐋 (@fundmyfund) reported 9 minutes ago

  @BawzRs @nxtplse @etrade 1 hour down. You have some powers.

• 
  Woton (@BlueWizard777) reported 10 minutes ago

  @etrade ******* banks. 4% vs 18%+ for credit Hope I live to see it all come crashing down

• 
  Steel_City412 (@jason_hemphill) reported 11 minutes ago

  @GailHedglin @etrade They’ve been ******* with my account all week. Every day this week I have not been able to make round trip day trades as if I don’t have over 25k. I’ve called them every day, they say they fixed it but same problem the next day. I’ve been on the phone with them for 1 hour as I type this

• 
  CoinSavage (@coinsavage) reported 13 minutes ago

  @etrade cool... maybe etrade could leverage AI to make my account load right now? It's been down for an hour.

• 
  Lionel Li (@lionelistic) reported 14 minutes ago

  @etrade Service is down? Phone line down?

• 
  BMRTRADERS (@bmrtraders) reported 16 minutes ago

  @etrade you owe us all big time!!!!!! That was the biggest system glitch ive ever seen 🤬🤬🤬🤬🤬

• 
  mblaso (@blaso96) reported 17 minutes ago

  @etrade are wires down?

• 
  Author Brett Scott Ermilio (@BrettErmilio) reported 18 minutes ago

  @etrade Bad look and no info on the downage. Def need to move a chunk of my money to my Fidelity acct so I can at least have more balance. This happens too often with this platform.

• 
  CCIObserver (@CciObserver) reported 19 minutes ago

  @etrade And the "new and improved" Etrade "Pro" strikes again. Recent tickers/drop down feature in every single window and field (inc. options chain) has disappeared. Great product guys.

• 
  Mark Brown (@markbrownwriter) reported 20 minutes ago

  @etrade is the worst! They’ve screwed up with my submitting a stock certificate for deposit. I’ve had to call them more than a dozen times over the past two months. And I always get the same answer: Call back in a few days. I can’t wait to close my account there.

• 
  Aaron Hamm (@Aaron_Hamm) reported 21 minutes ago

  @etrade oh my ******* God show me how many ******* shares I have so I know how many I can sell what the actual **** **** you I'm gonna lose money because of your ******** interface

• 
  NoMad (@mySanctuaries) reported 22 minutes ago

  @etrade @MorganStanley This has been an issue for many years. Several others too. I thought the issues would be fixed when Morgan Stanley bought them. No such luck. The app data still sucks!

• 
  Michael Konen (@themichaelkonen) reported 26 minutes ago

  @SawyerMerritt @SpaceX Just called @etrade and they were not helpful about this process. They didn't even know about it. E*Trade, who can I contact for support?

• 
  MAKBOT (@MAKBOT) reported 27 minutes ago

  @etrade your Support team have not responded to me since Dec 2025. How do I submit a formal complaint?

• 
  Stockshop1988 (@stockshop199020) reported 29 minutes ago

  @etrade Updates would be nice if your entire site goes down. Yall liable right?

• 
  BluntForceOptions (@BluntForceOpt) reported 36 minutes ago

  @etrade The deterioration of @ETrade since the @MorganStanley takeover has officially hit a breaking point. Today is a total system meltdown--options data failing to load, charts broken, and the platform is completely unusable. I’m fortunate to trade on a proprietary platform that keeps me operational, but that doesn’t excuse this. Even as a secondary backup, this level of service is a slap in the face to those of us who stayed loyal through the 2008 financial crisis and decades of market shifts. What was once a reliable tool has been hollowed out by corporate arrogance and gross technical incompetence. If you’re a serious trader, this is no longer a safe or viable home for your capital. I’m officially moving all capital out and scouting a new broker for my secondary accounts. This clown show is over.

• 
  Umalin Kelleher (@UmalinKelleher) reported 39 minutes ago

  @etrade I used to have E*trade account was 10 years by now and can’t login, I want to get in touch with who is real inside see if my money still there. If I can have physical address to sent mail.

• 
  The Original (Beyonceless) Jay Z 🇺🇸 🇺🇦 (@zman14) reported 40 minutes ago

  WTF @etrade @MorganStanley - access issues? unable to login? fix your systems. now.

• 
  Brian (@Brian7722763252) reported 45 minutes ago

  @etrade I cant login. Im lossing money. How will u compensate for this?

• 
  Adam Frank Dynda (@JerseyShorz) reported 48 minutes ago

  @grok @Grok I think @etrade is robbing me too. All of a sudden my brokerage account is way down is value when the market is up. Odd.

• 
  J C (@J450NCH4N) reported 49 minutes ago

  @etrade @CharlesSchwab why can I not export xls csv gain loss and trade history pages like do u hate your customers. Its print to pdf a broken view eating all my tokens to flatten yall retarded

• 
  Cece Moestra (@CeCeTrading) reported 52 minutes ago

  @etrade Their new platform is absolutely terrible.

• 
  Phil Davis (@phildavis40) reported 53 minutes ago

  @ericses @SawyerMerritt @etrade Same here, WTF. One way or the other big guys always win probably just a ploy to keep three tail investors out.

• 
  TwoThree (@TwoThreeXYZ) reported 53 minutes ago

  @JoldersmaBrian @DanielMCharter @etrade I loved it until lately. Constant log in problems and lag

• 
  Jane Feehan 🇺🇸 (@jfeehan888) reported 57 minutes ago

  @em26jamie @etrade App login problems today

• 
  Justin Reda (@nitsujader) reported 1 hour ago

  Hey @etrade since your feedback form fails to submit: Got locked out of my account because you decided to send a text message without mentioning that message is coming. This is a terrible user experience and is making me consider closing the account. There is no way to turn off that setting either? I just need to expect some trades might have a confirmation follow up now? wtf?

• 
  Lee (@ldev117) reported 1 hour ago

  @etrade market depth, L2 completely down, wth, fix this garbage.

• 
  StocksNDietCoke (@JackJacobsonAZ) reported 1 hour ago

  @etrade how ******** do you trade when a stupid window opens up for tax reporting? Power Etrade is the bad