E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Website (34%)
• Login (24%)
• Trading platform (24%)
• Withdrawals (17%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Euless	Website	1 day ago
Chicago	Login	8 days ago
City of Saint Louis	Login	13 days ago
Westland	Withdrawals	14 days ago
Huntsville	Withdrawals	15 days ago
Virginia Beach	Trading platform	15 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gail (@GailHedglin) reported 21 seconds ago

  @etrade ITS UP NOW GUYS LOGIN!!!

• 
  Randy Daniel (@NerdRandy) reported 5 minutes ago

  @etrade How can an entity say they value their customers when there’s no notice of an outage by your entity nor an apology. Don’t bother calling them, they have a clause regarding outages and won’t even offer a good faith credit for the ordeal. Customer service isn’t their priority, it’s charging fees.

• 
  Internet Bot (@shaggrugg) reported 5 minutes ago

  @etrade are we down right now?

• 
  Lee (@ldev117) reported 8 minutes ago

  @etrade market depth, L2 completely down, wth, fix this garbage.

• 
  glenn mosley (@glennymo369) reported 8 minutes ago

  @etrade Does anyone know of a trading software closer to etrade pro? The new one is absolute **** and probably used to **** the user. I am easing into cash so I can leave this pos.

• 
  Javier Gonzalez (@JavierHustle) reported 8 minutes ago

  @etrade Etrade=Bad News...zero customer service. Their interests are their own, not yours ******PICK A BETTER BROKER*******

• 
  BARON VON FANCY (@BARONVONFANCY) reported 8 minutes ago

  @AAmerican2A @etrade seriously wtf @etrade. I cant login in and no one is answering the phone

• 
  Drake Sanchez (@realTMDrake) reported 11 minutes ago

  @etrade Semiconductors made in the USA would help power datacenters.

• 
  More Life Global (@richbydemand) reported 11 minutes ago

  @etrade What ******** are ya’ll doing? You’re just gonna act like you didn’t **** thousands of people? My whole desktop app has been reset causing me hours of work just to reorganize my setup. Utterly ******* ridiculous

• 
  Nota Gaylib (@dfdfdfd243799) reported 12 minutes ago

  @etrade Fix your ******* power etrade web app... everything is frozen. I am losing money. #etrade

• 
  Heddge (@Bunty11311235) reported 15 minutes ago

  @BenBSP @etrade If your in the trade and losing money take screen shots and file trade enquirey this common for Etrade in Feb they paid me for the app down issue

• 
  Dhongi Baba 🇮🇳 (@BabajiKaThullaa) reported 18 minutes ago

  @etrade What is going on? Orders are not going through. Customer service is on hold for 20 min. Are the systems down??

• 
  Anthony Alfidi 🇺🇸 🗽 (@tonyalfidi) reported 22 minutes ago

  @etrade Enabling crypto trading is a really bad move for a brokerage.

• 
  Randy Daniel (@NerdRandy) reported 24 minutes ago

  @etrade Very disappointed that the service is down and customer support wait times is long and ETrade hasn’t notified customers via any means of the outage of service.

• 
  Koushik Ray (@realKoushikRay) reported 24 minutes ago

  @etrade Why dont you post here how long will the outage last instead of leaving so many people guessing? If you dont have an estimate, that is fine too, but right now you have a lot of people anxious and helpless without any information.

• 
  StocksNDietCoke (@JackJacobsonAZ) reported 29 minutes ago

  @etrade your quotes are bad on every single level 2

• 
  AJBAL (@ASJUBAAL) reported 29 minutes ago

  @etrade is the worst financial institution. For three weeks they have locked me out of my own money due to "suspected fraud". They mirror my account, new log in credentials and they are giving me the rounds. Abuse by corporate america

• 
  Joe Shaffer (@Shoelessshaffer) reported 33 minutes ago

  @etrade liquidated a 7 figure stock portfolio my wife inherited into a managed fund. When there was confusion about which accounts funds were going into, E*trade did nothing to prevent the rebalancing/ liquidation. This triggered a sizable tax event. E*trade is the worst.

• 
  John C9 (@FlatTax9) reported 35 minutes ago

  @etrade With bad executions, poor customer service, sorry horrible. You will lose all your money at E*Trade/Morgan Stanley.

• 
  mblaso (@blaso96) reported 39 minutes ago

  @etrade are wires down?

• 
  Goyim (@AnonGoyim69) reported 40 minutes ago

  E*Trade @etrade might be the worst broker/investing app there is. Horrible app from 1997 that never changed, can’t buy anything overnight like other brokers, getting tired of it. Any suggestions on where else to take my money?

• 
  bed-stain (@I_ate_it) reported 40 minutes ago

  @Fidelity y'all are ******* up with my girlfriend's money. Better fix you bootstraps or these boots are walking over to @etrade

• 
  AleXandra Merz 🇺🇲 (@TeslaBoomerMama) reported 42 minutes ago

  @BLSmith2112 @etrade oh I am sorry, Brandon. Anything I can help you with?

• 
  Tyler ''pronouns idiot'' Foster 🤖 (@tylergilfoster) reported 43 minutes ago

  @etrade shut ******** up

• 
  TwoThree (@TwoThreeXYZ) reported 44 minutes ago

  @JoldersmaBrian @DanielMCharter @etrade I loved it until lately. Constant log in problems and lag

• 
  Middat Yildiz (@middatyildiz) reported 44 minutes ago

  Is @etrade having market data feed error, feed corruption, or a quote dissemination issue? @MorganStanley

• 
  Sema Willis (@SemaWillisp2k0) reported 45 minutes ago

  @etrade Please I can’t login to my account The email I think is associated isn’t accessible to me My phone got stolen Please help me out

• 
  USAPatriotVA (@USAPatriotVA1) reported 47 minutes ago

  @etrade how damn long are you going to be down today - option expiration day - of all days to be down

• 
  Jeff Gawlinski (@JeffGawlinski) reported 54 minutes ago

  Our stock purchase is through @etrade but the service is awful and can't connect to anyone. Next employee pulse meeting, will bring this up to see if a different platform would be better who provides better support.

• 
  ❀Dawson❂ (@DawsonBarcey) reported 57 minutes ago

  @coinbase I just initiated a stock portfolio transfer from E*TRADE to Coinbase. E*TRADE was able to get on the phone with me and verify the outgoing transfer and making sure that I got my reimbursement for the fee that they had charged me. I can’t get a single human person at Coinbase both on chat or phone to assist me about the transfer verification. I feel like I should transfer all my **** back to @etrade because their customer service is superior.