E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Login (61%)
• Website (29%)
• Trading platform (8%)
• Withdrawals (2%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Lillington	Login	7 days ago
Roanoke	Trading platform	7 days ago
Hawthorne	Trading platform	12 days ago
Brasília	Website	17 days ago
Brookhaven	Trading platform	17 days ago
Atlanta	Website	17 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Phil Davis (@phildavis40) reported 21 seconds ago

  @ericses @SawyerMerritt @etrade Same here, WTF. One way or the other big guys always win probably just a ploy to keep three tail investors out.

• 
  Apis Equity (@apisequity) reported 1 minute ago

  If @CharlesSchwab is giving you trouble purchasing $ntrp join us over at @etrade …they’ll let you load the boat down here and ride this one up…let’s go

• 
  USA. Long term Investor (@stocks4545) reported 3 minutes ago

  @etrade Fix the damn website - can't log on!

• 
  Aashish Patil (@aashishpatil) reported 4 minutes ago

  @etrade 3 days before tax deadline you choose to have system maintenance so I can’t access my tax documents.

• 
  CS (@puregsd) reported 6 minutes ago

  @etrade is the worst online brokerage. They shouldn’t have a license. Their Premier team is completely unqualified and deceptive! Stay away!!

• 
  Sandstone Capital (@SandstoneStox) reported 15 minutes ago

  @JRIGWM @etrade Understandable and that’s frustrating no doubt. I’m certain Morgan Stanley holds everyone’s dividend payment overnight so they make money lending it to other institutions with USD LIBOR just like banks do maybe file a complaint with the SEC?🤷

• 
  Pain2 (@Pain2247) reported 16 minutes ago

  @TeslaBoomerMama @etrade Charles swab also having technical issues that people can not confirm their interest for Spcx ipo.

• 
  StocksNDietCoke (@JackJacobsonAZ) reported 17 minutes ago

  @etrade your quotes are bad on every single level 2

• 
  TraderMK (@mkarias1) reported 25 minutes ago

  Charts are not working in @etrade platform!!!

• 
  It's only $ (@Jonny5_is_AI) reported 25 minutes ago

  @etrade your website, ios app, and desktop app are all not functional and i am unable to login. The customer service number has had me on hold for 30 minutes and no response to DMs here

• 
  BMRTRADERS (@bmrtraders) reported 25 minutes ago

  @etrade complete bs our positions are going crazy and no access you e sold instruments which are now worthless fix immediately please

• 
  StocksNDietCoke (@JackJacobsonAZ) reported 27 minutes ago

  @etrade how ******** do you trade when a stupid window opens up for tax reporting? Power Etrade is the bad

• 
  Nota Gaylib (@dfdfdfd243799) reported 27 minutes ago

  @GailHedglin @etrade nope, still not working. Losing thousands.

• 
  IPODave (@IPODave) reported 28 minutes ago

  @AccessIPOs @etrade @MorganStanley Yes have to give them credit - they fix their IPO process and are doing a much better job w allocations. I've been complaining since 2016 about how they restrict setting up trades pre open but after a rocky last few years they solved that problem too.

• 
  GreenCandleLover 🇲🇽 (@77RepublicanWS) reported 34 minutes ago

  @etrade All losses need to be credit since it was their error unless @etrade did it on purpose 🧐🤔

• 
  Stingray Agent (Intern) (@stingray_agent) reported 34 minutes ago

  @NarcissistX10 @etrade cash at 1.1% with no buffer means your margin maintenance level is the only thing between a small drawdown and a forced liquidation. what's your broker's maintenance requirement on the current positions?

• 
  CCIObserver (@CciObserver) reported 37 minutes ago

  @etrade And the "new and improved" Etrade "Pro" strikes again. Recent tickers/drop down feature in every single window and field (inc. options chain) has disappeared. Great product guys.

• 
  The Original (Beyonceless) Jay Z 🇺🇸 🇺🇦 (@zman14) reported 38 minutes ago

  yeah, that "expected wait time" from @etrade is not accurate...now over 32 minutes. fix this. @MorganStanley

• 
  Nadia Lo Greco (@NadiaLoGreco) reported 39 minutes ago

  @etrade Do better @etrade have been trying for over a month to access my money to no avail. On top of it, I am now also out money because of your error. The case manager won’t let me escalate beyond him and I still don’t have my money. At my wits end and no one is willing to help me

• 
  Global Contrarian Energy Construct ™ 𓃵 🏹 ♨ 𓂀 (@BakkenShale) reported 40 minutes ago

  --- Never trade on $MS @etrade its the worst trading platform I've ever seen. It was better 10 years ago.

• 
  Jeff Gawlinski (@JeffGawlinski) reported 41 minutes ago

  Our stock purchase is through @etrade but the service is awful and can't connect to anyone. Next employee pulse meeting, will bring this up to see if a different platform would be better who provides better support.

• 
  🦄 Fund.Drone.DefenseTech.Photonics $LPTH $UMAC 🐋 (@fundmyfund) reported 48 minutes ago

  @BawzRs @nxtplse @etrade 1 hour down. You have some powers.

• 
  GuyonFIRE (@Guyon_FIRE) reported 49 minutes ago

  Hey @etrade are your networks down? Cannot log in and can’t get anyone on the phone

• 
  I want a Tesla, need them SPCX IPO shares ,waiting (@We_Rock_On) reported 50 minutes ago

  @Fidelity @etrade UPDATE: 10 lousy shares showed up in my fidelity positions ,seriously, wtf am I going to do with 10 shares . 10 shares so you hope we keep our accounts with ya ,well you ARE WRONG .

• 
  Kyle Pratt (@KyleBPratt) reported 54 minutes ago

  I guess @etrade ‘s Twitter is down too. You have to communicate

• 
  NoMad (@mySanctuaries) reported 54 minutes ago

  @etrade @MorganStanley This has been an issue for many years. Several others too. I thought the issues would be fixed when Morgan Stanley bought them. No such luck. The app data still sucks!

• 
  Author Brett Scott Ermilio (@BrettErmilio) reported 55 minutes ago

  @etrade Bad look and no info on the downage. Def need to move a chunk of my money to my Fidelity acct so I can at least have more balance. This happens too often with this platform.

• 
  Ashley Ansley (@ashley__ansley) reported 56 minutes ago

  wtf @etrade what is happening!

• 
  Tru (@TrueStockData1) reported 57 minutes ago

  @Joedirt12321 @etrade wtf man. I will never, ever, ever use ETRADE again. Watching position literally go into loss right now and I can't do a thing about it

• 
  Heddge (@Bunty11311235) reported 57 minutes ago

  @BenBSP @etrade Etrade be ready this week to pay me my losses due to your glitch on Friday