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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Website (41%)
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Login (41%)
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Trading platform (19%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Fremont |
Website | |
| Oklahoma City |
Trading platform | |
| Oklahoma City |
Website | |
| Wallingford |
Login | |
| Juneau |
Login | |
| Clermont |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Byerlee
(@cbyerlee) reported
@ChartingOptions @etrade Never an issue with Fidelity.
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Morpheus
(@EdGil57672425) reported
@TTrader1976 @etrade TD Ameritrade phone app is fast never had a problem
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Chris Wall
(@Chriswallback) reported
@ImAPhool @etrade This whole ordeal has been terrible. Don’t remember this happening when $KODK when it was corporate making those millions. Such a shame
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Sir Timmy Tweets A Lot (pause...not)
(@timmay2213) reported
@RealBandito_ @etrade is just as bad... straight up crooks #etradesucks
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StacyLynnLondon
(@StacyLynnLondon) reported
When you’ve got the $$ in your @etrade account for live quotes but can’t get live quotes and your only two choices are to wait on the phone for an hour+ or 2 hours to chat with someone at customer service. OOOORRRRRR 💸💸💸💸🙄
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Diksy Fifu
(@DiksyFifu) reported
@uMadBro9000 @etrade IMO they are supposed to record the phone call or chat or you do it yourself and have them reimburse you for the loses or get a lawyer, but make sure to video record everything that is happening with their platform while down/misfunctioning and causing you harm !
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Ryan M. Spaeder
(@theaceofspaeder) reported
@etrade hello, what the hell is going on? I do not know if trades I have submitted executed. This has been going on for two hours. Fix it. This is my fkn money.
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Paul aka Disney Dream House
(@DisneyDreamHous) reported
@etrade appears to be working again... just added more $HCMC with no issues.
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G-Know
(@FibonacciSQNC) reported
Hey @etrade …Guess what I just did? You know why too! I just opened a couple new accounts elsewhere. All your Tech is ****. Today was completely unacceptable and you crashed everyday last week too! One of them at @tastytrade @tastytrade you’re up now! DO NOT LET ME DOWN!
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Jet Set
(@RVA2NYC) reported
@Gear_Fund @etrade @WebullGlobal I’ve had my share of issues with WeBull unfortunately... I’m moving all my assets to fidelity as they seem to be the only ones that worked this am and NOT restricting stocks
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sw ⚓️
(@sjwcpa) reported
@InfinityTradesX @etrade I got 20 error messages with Schwab trying to sell 750 shares of PINS which is about $50,000. Said I still had my shares. I sold again. Then showed I was short 750 shares. Took 45 minutes to contact a human. They refused to cancel. Luckily it fell a dollar and I made a few bucks.
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Mo Money 💸
(@MoMoneyAM) reported
@staywiththeheat @etrade chat support.
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Brian LaPierre
(@brian_lapierre) reported
@etrade no response no help. Why are you stopping me from even simply verifying my account for fund transfers? This isn’t acceptable
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Bill S
(@bills73) reported
Never had a problem with @etrade till today took 10 minutes to execute trade on LODE couldn’t cancel and took another10 minutes + to sell it came out even.
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Sebastien
(@seb76409316) reported
@CordovaTrades @etrade IKR WTF took an HOUR to sell my in the money SLV calls
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tes.3m.21
(@tes1m211) reported
@foodie98910333 @garyblack00 @etrade I had a similar issue trading a $TSLA option it took about an hour to go through
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rosscoe
(@rosscodjarnold) reported
@WolfOfWeedST @etrade That’s **** all I had 15 hours hold time last week for @Scotia_iTRADE and this week I’m at 1hr 42 min! Still haven’t talked to a single person
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Gord
(@DeVouge) reported
@jablamsky @etrade Had the same problem with RBC again.
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Garbage Out
(@uMadBro9000) reported
@DiksyFifu @etrade Yeah I tried to sell some options for $20 and watched people pay over that. Also to tried to sell some covered calls for $0.28 and chased it all the way down to $0.20 before it went through. Plenty of volume is TSLA and Ford for those to go through!
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masheredTrader
(@mashered) reported
@Doc_Steve_Brule @etrade Fidelity hasn’t had any problems throughout all of this.. not one serious delay or limiting.
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Gorgo
(@MulletTrader) reported
@md_proctor @CordovaTrades @etrade Similar problem with E*TRADE Pro this morning. Market orders didn’t fill so I canceled them and the orders showed up as canceled in my order screen. I did this twice. Then they showed up in my open positions so I had 2x the original order going the wrong direction. Frustrating!
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A Glorious Bastard
(@hellapubcheese) reported
Wow @etrade you didn’t execute any of my market orders and cost me way too much money. I know I’m not alone. You need to fix this NOW.
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Nit2Win
(@SiCkEst_2) reported
@CordovaTrades @etrade Very slow today. Hard to login and trade. It’s cool now!
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Ben
(@Ben45781333) reported
@etrade where was the warning that you guys were going to be slow as **** with order execution, people are loosing lots of money because they think they can execute trade in timely manner @Boston_SEC
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Jack K. 💵🏃🐂
(@JustJack_K) reported
@WSonichsen @etrade Sorry you are a single user. No problem found. You don't spend enough money for us to care about you. Haha.
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stephen allen
(@stephenallenl) reported
@InfinityTradesX @etrade I never had so much as a glitch with etrade up until this robinhood crap hit the fan and started spraying on us 🤬
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Ryan M. Spaeder
(@theaceofspaeder) reported
@etrade I sure would love to know what trades executed today, why some did or did not, and whether or not I am up or down $200 million on the day.
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Chris Reynolds
(@crey0216) reported
@ChartingOptions @etrade I had this issue with Schwab last week. Horrible and unacceptable. I worked at E*Trade in 2000; I would have thought they would have figured this nonsense out since then.
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akira kaiyo
(@fears000) reported
@TTrader1976 I started with them 1 month ago. Their platform is terrible. I have lost thousands to their server issues. @etrade I am transferring to a different platform.
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Garbage Out
(@uMadBro9000) reported
@etrade was so slow this morning it wouldn't fill my orders. Lost over $2,000 so I called customer service and they did nothing! They said their phone app works better which sounds a lot like admitting that there is a problem trading via their website!