E*Trade status: trading issues and outage reports
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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Problems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
- Login (61%)
- Website (29%)
- Trading platform (10%)
- Withdrawals (1%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Login | 3 days ago |
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Trading platform | 9 days ago |
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Website | 11 days ago |
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Trading platform | 22 days ago |
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Login | 22 days ago |
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Login | 23 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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10 or 0 (@10_or_0) reported@etrade FIX IT - IM FREAKING OUT - I NEED TO EXIT A TRADE NOW
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💎👐🦍 (@amcOGape) reported@etrade now holding unsettled funds from trading as part of a new company policy. WtF is going on?
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USAPatriotVA (@USAPatriotVA1) reported@etrade how damn long are you going to be down today - option expiration day - of all days to be down
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Tru (@TrueStockData1) reported@Joedirt12321 @etrade wtf im not able to get back in
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Lionel Li (@lionelistic) reported@etrade Service is down? Phone line down?
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Ekardnam (@7Ekardnam) reported@etrade @MorganStanley absolute disaster today, could not close all my covered calls, will end up assigning a stupid amount of shares and costing me an asinine amount of money in taxes . Couldn’t trade on platform, called and they couldn’t place the trades. Etrade fix this. $ms
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Slexum (@slexum) reported@etrade Why is the platform down?
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Mark Brown (@markbrownwriter) reported@etrade is the worst! They’ve screwed up with my submitting a stock certificate for deposit. I’ve had to call them more than a dozen times over the past two months. And I always get the same answer: Call back in a few days. I can’t wait to close my account there.
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CoinSavage (@coinsavage) reported@etrade cool... maybe etrade could leverage AI to make my account load right now? It's been down for an hour.
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Andrew (@Andrew99Blue) reported@Maximus_Holla Marekts sitting on critical support. E-trade mysteriously goes down. I'm guessing we'll get access on Monday and accounts will be empty. This is going to be criminal. Come on @etrade. Stop being China.
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Randy Daniel (@NerdRandy) reported@etrade How can an entity say they value their customers when there’s no notice of an outage by your entity nor an apology. Don’t bother calling them, they have a clause regarding outages and won’t even offer a good faith credit for the ordeal. Customer service isn’t their priority, it’s charging fees.
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Gail (@GailHedglin) reported@etrade ARE YOU HAVING LOGIN ISSUES? I CANT GET IN PRO PLATFORM OR WEBSITE???? I'M ON HOLD ON PHONE 25 MINS
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TPlaysNow (@TPlaysNow) reported@etrade seems to be down.
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Andrew (@Andrew99Blue) reportedHey @etrade. We see you. What you're doing is Chinese level terrible. Unbelievable.
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BMRTRADERS (@bmrtraders) reported@etrade you owe us all big time!!!!!! That was the biggest system glitch ive ever seen 🤬🤬🤬🤬🤬
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TheRealJessicaOwens (@TRJessicaOwens) reported@etrade HEY, FIX YOUR POWER ETRWDE APP, NOT SHOWING THE DAY’S CHANGE IN FUTURES!! FIX IT
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glenn mosley (@glennymo369) reported@etrade Does anyone know of a trading software closer to etrade pro? The new one is absolute **** and probably used to **** the user. I am easing into cash so I can leave this pos.
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StocksNDietCoke (@JackJacobsonAZ) reported@etrade how ******** do you trade when a stupid window opens up for tax reporting? Power Etrade is the bad
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Joe Shaffer (@Shoelessshaffer) reported@etrade liquidated a 7 figure stock portfolio my wife inherited into a managed fund. When there was confusion about which accounts funds were going into, E*trade did nothing to prevent the rebalancing/ liquidation. This triggered a sizable tax event. E*trade is the worst.
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Bball Brainiac (@BrainiacBball) reported@etrade why doesn’t the download feature in the portfolio view work at all? I’ve tried two different OS (windows and OSX), different browsers and so on. Keep getting “invalid rewuest” errors showing up in the csv file. This has been ongoing for months
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LunchMeat3270 (@LunchMeat3270) reportedPSA: I hope no one here uses @etrade Awful. Most fees. Use anyone but!
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Tru (@TrueStockData1) reportedafter 47 minutes waiting for @etrade to answer, they say there's nothing they can do other than get me in Queue with a trader, with the estimated wait time being almost 2 hours They have no other solution. This is pitiful.
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Shalin Shroff (@shroff_shalin) reported@etrade wtf etrade does it really take an hr and more to fix the problem??
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Gail (@GailHedglin) reported@triad311 @etrade ITS ALL DOWN
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Creemer (@Creemer14) reported@etrade the system is down and not even reading my social security on the phone.... I waited on the phone for awhile....Please address....Thanks....
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Grumpy Old Man (@JHeggemeyer) reported@etrade costing me money today. Somehow was able to enter a sell order at market, but now it won't execute ffs..... Already cost me $50 in profits. Probably turn into a loss before they fix this ****
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Shoshana (@shanak10) reportedAnyone else having issue logging in to @etrade website?
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Steve-Sapphire01 (@Sapphire01Steve) reported@etrade Your site is down again!! Classaction coming.
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GreenCandleLover 🇲🇽 (@77RepublicanWS) reported@etrade All losses need to be credit since it was their error unless @etrade did it on purpose 🧐🤔
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Chad South (@TheRealCBones) reportedHad a check washed (fraudulently cashed) from @etrade account. Filed a police report, filled out required paper work and it has been over 40 days. No resolution, despite weekly calls to customer service. Really shocking they aren't fixing this like normal banks.