E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Website (32%)
• Login (32%)
• Trading platform (25%)
• Withdrawals (11%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Los Angeles	Trading platform	6 days ago
Lillington	Login	16 days ago
Roanoke	Trading platform	17 days ago
Hawthorne	Trading platform	22 days ago
Brasília	Website	26 days ago
Brookhaven	Trading platform	26 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Randy Daniel (@NerdRandy) reported 12 seconds ago

  @etrade Very disappointed that the service is down and customer support wait times is long and ETrade hasn’t notified customers via any means of the outage of service.

• 
  Shalin Shroff (@shroff_shalin) reported 3 minutes ago

  @etrade wtf etrade does it really take an hr and more to fix the problem??

• 
  BMRTRADERS (@bmrtraders) reported 3 minutes ago

  @etrade you owe us all big time!!!!!! That was the biggest system glitch ive ever seen 🤬🤬🤬🤬🤬

• 
  GOAT (@DairyQu64778493) reported 7 minutes ago

  @stockshop199020 @etrade This is absolutely insane. I’ve got 2 large buy and sell orders in limbo and everything is down. Wtaf?

• 
  A.American (@AAmerican2A) reported 7 minutes ago

  @etrade The entire E*Trade platform is down and has been for a while. Nobody answering the phone?? Provide an update!

• 
  Rae Shore (@RShore19) reported 10 minutes ago

  @etrade Whoever uses @etrade is an idiot...4 hrs and the platform shuts down..I was a customer since 1995 and I did a commercial for you..Now i will do a commercial for @Schwab!!They're the best

• 
  Behailud (@asnake_behailu) reported 10 minutes ago

  @etrade unable to login, it says "we are unable to process your request..."

• 
  Heddge (@Bunty11311235) reported 11 minutes ago

  @BenBSP @etrade Yes but future accounts are not working

• 
  Jeff Gawlinski (@JeffGawlinski) reported 23 minutes ago

  Our stock purchase is through @etrade but the service is awful and can't connect to anyone. Next employee pulse meeting, will bring this up to see if a different platform would be better who provides better support.

• 
  Virtualarry (@Vocabutesla) reported 26 minutes ago

  @TeslaBoomerMama @etrade I have been with etrade for over 10 years. They have always been great. Absolutely no fees for banking with minimum balance which my Roth satisfied. With that comes the ups and downs of “virtual banking” I have not had a traditional brick and mortar bank since year 2000. Back then people thought i was crazy “your information will get hacked etc”. The etrade acquisition by Morgan Stanley complicated some things. Extremely slow to update systems to modern day standards. Took years to fix some online issues and services offered. Simple things like access to Zell. I registered for ipo access over a year ago. Nothing to do with Soace X. Everything to do with being prepared for future opportunities. I would be cautious with situations where someone is registering too close to the time they want to participate in an ipo. Not saying this person is not qualified but sometimes the things need time to iron out. Phone calls with etrade representatives etc.

• 
  TwoThree (@TwoThreeXYZ) reported 26 minutes ago

  @JoldersmaBrian @DanielMCharter @etrade I loved it until lately. Constant log in problems and lag

• 
  Country Boy Contrarian Energy Construct 𓃵 🏹 𓂀 (@BakkenShale) reported 27 minutes ago

  --- No LIE @etrade has to be the WORST trading platform in the world. Nothing works. Zero customer service. The last guy I spoke to there lied his pants off about their cheap platform.

• 
  GuyonFIRE (@Guyon_FIRE) reported 28 minutes ago

  Hey @etrade are your networks down? Cannot log in and can’t get anyone on the phone

• 
  Mandrel (@JoldersmaBrian) reported 29 minutes ago

  @TwoThreeXYZ @DanielMCharter @etrade Webull is ok. Robinhood isn’t bad. Have fidelity for long term hold and dividend stuff and it’s ok. Siri here I come. Hopefully OTC

• 
  Buns&Coffee (@schang76) reported 32 minutes ago

  @etrade @MorganStanley did they buy Etrade or did MS sell themselves in a merger because they are one of the worst shops on Wall St that survived by getting bailed out by American taxpayers through trickery and blackmail? can't even keep the lights on properly on a trading day.

• 
  🦄 Fund.Drone.DefenseTech.Photonics $LPTH $UMAC 🐋 (@fundmyfund) reported 35 minutes ago

  @BawzRs @nxtplse @etrade 1 hour down. You have some powers.

• 
  Gail (@GailHedglin) reported 44 minutes ago

  @triad311 @etrade ITS ALL DOWN

• 
  Crissie (@latterisgreater) reported 45 minutes ago

  @etrade your customer service reps are nim rods 😬

• 
  Osman Sarood (@osarood) reported 45 minutes ago

  @etrade 's platinum service is crap! Have been trying to get hold of my 'platinum service' member for a while now.

• 
  Middat Yildiz (@middatyildiz) reported 46 minutes ago

  @etrade is having feed error issues. $MU $WDC $SPCX $GS @GoldmanSachs

• 
  B (@Welchie17) reported 47 minutes ago

  @etrade Site is down and zero communication on status. What is going on? When will it be fixed?

• 
  Tru (@TrueStockData1) reported 48 minutes ago

  after 47 minutes waiting for @etrade to answer, they say there's nothing they can do other than get me in Queue with a trader, with the estimated wait time being almost 2 hours They have no other solution. This is pitiful.

• 
  Gail (@GailHedglin) reported 49 minutes ago

  @grigetio @etrade Etrades down can't login this is dangerous!! Can't sell

• 
  StocksNDietCoke (@JackJacobsonAZ) reported 50 minutes ago

  @etrade how ******** do you trade when a stupid window opens up for tax reporting? Power Etrade is the bad

• 
  The Original (Beyonceless) Jay Z 🇺🇸 🇺🇦 (@zman14) reported 51 minutes ago

  yeah, that "expected wait time" from @etrade is not accurate...now over 32 minutes. fix this. @MorganStanley

• 
  Apis Equity (@apisequity) reported 52 minutes ago

  If @CharlesSchwab is giving you trouble purchasing $ntrp join us over at @etrade …they’ll let you load the boat down here and ride this one up…let’s go

• 
  Mickey (@ELITESTOCKPICK) reported 53 minutes ago

  @etrade You should focus on keeping your website up so it doesn’t go down on a trading day

• 
  USA. Long term Investor (@stocks4545) reported 55 minutes ago

  @etrade Fix the damn website - can't log on!

• 
  Kyle (@kylem_org) reported 56 minutes ago

  @etrade wtf is wrong with your platform and support staff, I canceled two orders. You have not returned my funds. Your support staff Patrick H, stated that because @SpaceX just did IPO “I’m sure there will be hiccups, and we will raise a case to have your funds returned”… Seriously wtf ?? I’ve lost prime trading opportunity due to your platform having hiccups ? And you’re now holding my funds because you can’t process order cancellations??

• 
  Heddge (@Bunty11311235) reported 59 minutes ago

  @BenBSP @etrade Etrade down no answer call they are going to pay me big time