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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (44%)
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Trading platform (31%)
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Website (25%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Washington, D.C. |
Login | |
| Phoenix |
Login | |
| Palm Coast |
Login | |
 Sollentuna |
Trading platform | |
 Santo Domingo |
Trading platform | |
| Las Vegas |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Borders
(@AdamBorders) reported
@etrade your app is not working. 3rd day now. No way to submit an issue
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Bento Stox
(@BentoStox) reported
@SyedAli30646433 @etrade @etrade no longer has customer service, they are just trying to get more customers they wont be able to take care of, just take their money. Take care of the customers you have already. If you cannot do that then don't try and get more
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Brian
(@TraderMeTimbers) reported
@theraceforever @etrade I owned 25,000 shares of $XMET on ETRADE and it's showing I have a 100% loss on that, and $XMETD does not show up in my portfolio. Are you having the same issue?
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jnjustice
(@jnjustice94) reported
@etrade I opened a brokerage/checking/savings and I keep getting messages on various pages that yell me "this feature requires an etrade brokerage account" because of an old closed account. Even trying to go to the customer service page does not work... how can I get this fixed?
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Terry Wetterman
(@tlwettermanjr) reported
@etrade your onboarding process is pretty terrible. Also, 2 phone calls to customer service to sort out your questions has meant waiting on hold for almost 2 hours, and yet still no access to the account.
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Amelia Reivers
(@ameliareivers) reported
Hey, @etrade my portfolio isn’t updating. Is this a systemwide problem and could you give a status update on getting it fixed? Thx.
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Niko Underwood
(@Niko_Underwood) reported
@etrade - 90 minute hold times? 👀I’ve been trying to call for days! Is there a better way to get login support?
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MaidenLaneBoutique
(@tesch1045) reported
@etrade what's the problem with your numbers today? Not reflecting the actual stock prices and my balances are all off.
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Eric Smith
(@holland5a) reported
@etrade #Etrade I can’t open E*TRADE Pro this morning, WTF is going on with you #Etrade, we can’t continue like this, you suck lately.
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Drew Morton
(@thecinemadoctor) reported
Sorry I keep complaining about @etrade on here, but at this point? I feel like that's the only way I have to reach them. They literally just keep sending back form letters every time I use their secure messaging service and I can't move my money to another vendor.
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GroundTrader
(@GroundTrader) reported
$GME $AMC @etrade #ETRADE shutdown Etrade Pro because of MEME Stocks. Order execution is bad, some people can't open etrade Pro. Level 2 isn't working. Etrade is working with Wall Street to shutdown MEME Stocks!!
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zero signal
(@zero_signal66) reported
@etrade Too bad your app makes so many errors which cost people money! After years of being with Etrade, I quit! Going elsewhere
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thomae
(@traciethomae) reported
@InvestorsLive @etrade @dastrader This was happening to me last week so I kept rentering thinking I didn’t hit buy and next thing you know I had 3x size I wanted. WTF!
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Iron Trades
(@irontrades1) reported
@InvestorsLive @etrade @dastrader Brutal. Finally no level2 problems yesterday. It's always something...
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L8UR899
(@laura33838) reported
@etrade DO NOT USE! Trying to transfer legit money, and i’m having to wait 30 days! wtf! it’s my money! becuz you want to earn interest first, is withholding me to invest elsewhere! #noThx #etrade sucks!
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Don BEARleone
(@CaptBear85) reported
@etrade is there a problem with the website reporting correct balances? When I log in I’m still getting yesterday’s balances.
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Nathan Michaud
(@InvestorsLive) reported
Just FYI orders are going through on @etrade but not showing on Order Status on Etrade Pro (have to double check on web) - yet ANOTHER issue. Time for them to partner with @dastrader this is getting horrible.
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Ed Sanchez
(@edwardsanchez) reported
@jasondcurry @etrade @turbotax We should probably complain to HR tbh. They might have leverage in having E*TRADE fix it or threaten switching banks.
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Frank Sinatra
(@lockingreen) reported
@InvestorsLive @etrade Mine has been lagging pretty badly is the biggest problem I’m having . And yea that’s a good idea . I’m sure it’s coming
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rafuzo
(@rafuzo) reported
Hey @etrade, just curious when you’re gonna fix the bug that prevents the accounts screen from loading on iOS 14. Crashes on my iPhone X. I tried emailing but it went into the ether apparently.
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AllEyeSee1sProf1t
(@EyeProfit) reported
@lockingreen @InvestorsLive @etrade I was having this problem too until I simplified the display
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Vondre Small
(@vondagreat) reported
@etrade I’ve had a Etrade Brokerage account for 4 years now and if you call their traders desk for help I always get rude condescending people that make you want to hung up the phone on them and google whatever it is you need help wit
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NorCal49er
(@NorCal99064465) reported
@etrade Do you even realize how close you are to losing all of your customers? FIX YOUR WEBSITE!!!
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keyzFromNY
(@keyzFromNY) reported
@RobinhoodApp @etrade @WebullGlobalI’ve been having issues with Robin Hood for quiet a long time only reason I haven’t switched over because my funds are in theirs and they have doge and other crypto that other platforms don’t have. How ever I can over look that if I’m not helped
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KMFR
(@Mr54Degen) reported
lol @etrade wants to charge $5 to removed a worthless stock from my portfolio? foh with that ****, it's been worthless for like 3 years now, just remove that **** off my view, i don't even care about the tax write off... Derek McClain is the rep who responded, but wtf is that ?
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InspecktorPennystock
(@InspecktorPenny) reported
@FIN85_ @etrade Ever since the merger they have become terrible. Looking for other alternatives myself
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Frank Sinatra
(@lockingreen) reported
@InvestorsLive @etrade @dastrader Order execution has gotten so bad ever since the Meme stock runs .
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Spank The Politic
(@SpankThePolitic) reported
@jrr240678 @etrade It's been a strange journey for $HCMC investors these past two weeks. I think 15 before it gets legs again. Though, in addition to their likelihood of winning their patent infringement lawsuit against $PM...they really have a lot of great things going. Only down 8% rev.
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MeniThings Productions
(@MeniThings) reported
@CaptBear85 @etrade Same here. Website balance way off. But iOS app reports correct balance. On hold with customer support for 1/2 hour so far.
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LadyLeMans
(@LadyLeMans) reported
@FIN85_ @etrade They are the WORST!!!!