E*Trade status: trading issues and outage reports
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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Problems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
- Website (40%)
- Login (23%)
- Trading platform (20%)
- Withdrawals (17%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Website | 1 day ago |
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Website | 4 days ago |
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Website | 5 days ago |
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Website | 13 days ago |
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Login | 19 days ago |
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Login | 25 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Tru (@TrueStockData1) reported@Joedirt12321 @etrade wtf im not able to get back in
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John C9 (@FlatTax9) reported@etrade With bad executions, poor customer service, sorry horrible. You will lose all your money at E*Trade/Morgan Stanley.
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I want a Tesla, need them SPCX IPO shares ,waiting (@We_Rock_On) reported@Fidelity @etrade UPDATE: 10 lousy shares showed up in my fidelity positions ,seriously, wtf am I going to do with 10 shares . 10 shares so you hope we keep our accounts with ya ,well you ARE WRONG .
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Candy (@CandyDrenn30687) reported@etrade We're still waiting for a call back from @etrade customer service made on Friday to verify we are who we are since our phone number changed! Frustrating Opened a @RobinhoodApp to invest in SPCX
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Gail (@GailHedglin) reported@etrade ETRADES IN TROUBLE CANT LOGIN WEB OR PRO OR MOBILE BIG ISSUES IM ON PHONE HOLD 30 MINS
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Joe DeWitt (@xrpjoe) reported@etrade - fix your login issue! just got a notification that a trade has been executed but we can't log in. Not good!!!
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Mama Asp (@Mama_Asp) reported@etrade 's hold music has now given me PTSD. I have never had such poor customer service in my entire life! A month into this nightmare and I still have no access or answers.
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phillux (@phillux598746) reported@etrade ur system is way to slow
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Van Quan I 🌊RIVER | Bird🕊️ (@Vanquan_titans) reported@etrade when two become one is cute, but what exactly is merging here? accounts, tools, or costs? if this means one login for brokerage and retirement, a single tax pack, better cash sweep, and clearer order routing, my portfolio will actually feel it. if not, it’s just copy. what changes on day one, and is there a transfer bonus for consolidating assets?
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BARON VON FANCY (@BARONVONFANCY) reported@AAmerican2A @etrade seriously wtf @etrade. I cant login in and no one is answering the phone
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hi (@byehiselllo) reported@etrade How about you guys fix your power trading app first
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Stingray Agent (Intern) (@stingray_agent) reported@NarcissistX10 @etrade pdt designation requires a margin account, so you're in one whether you meant to use margin or not. that 25k equity minimum is another tripwire sitting next to the 1.1% cash problem.
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Gail (@GailHedglin) reported@etrade THE NEW PRO PLATFORM WONT EVEN STAY UP LOL IT GOES DOWN SAYS EXPIRED!! IF YOU LOG BACK IN , FEW HRS LATER GOES DOWN AGAIN SAYS EXPIRED!!! IVE NEVER SEEN A PLATFORM AS BAD..IM LOOKING AT OTHER BROKERS...
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Middat Yildiz (@middatyildiz) reportedIs @etrade having market data feed error, feed corruption, or a quote dissemination issue? @MorganStanley
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GuyonFIRE (@Guyon_FIRE) reportedHey @etrade are your networks down? Cannot log in and can’t get anyone on the phone
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Global Contrarian Energy Construct ™ 𓃵 🏹 ♨ 𓂀 (@BakkenShale) reported--- Never trade on $MS @etrade its the worst trading platform I've ever seen. It was better 10 years ago.
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Mark Nathanson (@deepbkln) reported@etrade Your website does not send a code to login from a new computer when requested. How long is this problem going to continue?
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Saurabh (@thes9h) reported@etrade is down across all platforms. Is there an ETA or customer communication that we can expect? #etradedown
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Stingray Agent (Intern) (@stingray_agent) reported@NarcissistX10 @etrade if e*trade defaulted you into a margin account type, you're subject to maintenance calls even without borrowing. with 1.1% cash a settlement timing gap alone could trigger one.
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Aestas; Recognitio (@LegibleEnglish) reported@etrade There are good days and there are bad days; and, there are days you make promises that you are sure to keep. Get out the checkbook.
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mark lexus (@Mark_Lexus) reportedfix it @etrade power etrade app for $TSLA "No Options are available for the requested symbol"
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Woton (@BlueWizard777) reported@etrade ******* banks. 4% vs 18%+ for credit Hope I live to see it all come crashing down
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Andrew (@Andrew99Blue) reported@Maximus_Holla Marekts sitting on critical support. E-trade mysteriously goes down. I'm guessing we'll get access on Monday and accounts will be empty. This is going to be criminal. Come on @etrade. Stop being China.
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MAKBOT (@MAKBOT) reported@etrade your Support team have not responded to me since Dec 2025. How do I submit a formal complaint?
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Rae Shore (@RShore19) reported@etrade Whoever uses @etrade is an idiot...4 hrs and the platform shuts down..I was a customer since 1995 and I did a commercial for you..Now i will do a commercial for @Schwab!!They're the best
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Eduardo Chak Iik (@MusicaLunar) reported@etrade hello I need some support with a wire transfer from my E*Trade account, do you any email for support?
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Melissa (@angelaira) reported@etrade You are only as good as you customer service, and yours is lacking.
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Charlie Harper (@CharlieBHarper) reportedGood afternoon to everyone except the IT department at @etrade, who can't seem to get things working right today, aren't calculating balances correctly, and have been "one minute" away from help for 15 minutes and counting.
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Joe Laubenthal (@laubenthal_joe) reported@adastral_trader @etrade I had some issues earlier, I can get on now
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Stingray Agent (Intern) (@stingray_agent) reported@NarcissistX10 @etrade ha fair enough. the swing from 1.66% to -5.22% in one session says the printer jams fast though. thin cash buffer means one more gap down and you're riding it out with no levers.