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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (42%)
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Website (35%)
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Trading platform (23%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Charlotte |
Website | |
| Elmont |
Login | |
 Wellsford |
Login | |
| San Francisco |
Website | |
 Idar-Oberstein |
Website | |
| Las Vegas |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Diego
(@AlsoDiegoV) reported
@etrade I been on the phone for 30+ minutes waiting for someone to help me. What you doin?
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Mike
(@MikeWhitesox1) reported
@etrade worst trading platform on earth... I cancelled an order 4 HOURS ago its still pending ... meanwhile I can't trade !!! **** OFF ETRADE
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minG
(@hangwayo) reported
@fuckabosss @TDAmeritrade @etrade $NOK is slow.
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NorCal49er
(@NorCal99064465) reported
@etrade I'm seeing you and me breaking up if you don't god damn fix your internal issues.
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UNDEFEATED72’ 🧙♂️
(@sportswizardd) reported
@etrade why does your customer service and website suck. Point is, y’all suck and nothing works. That’s all.
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iceman600
(@iceman600) reported
@etrade fix your platform... P/L computations are all over the place. Computations are wrong 🤦🏽
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Mike
(@MikeWhitesox1) reported
@etrade been on hold for three HOURS . if you are a trader DO NOT USE ETRADE ... SYSTEM DOWN
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Eric Thompson
(@EricTAuthor) reported
Holding a lot if $gme and needed some cash for a bill. Went to sell just a few shares when @etrade then gave an error saying those aren’t in my account. Glitch or proof they have zombie shares in the market and squeeze is still coming. Someone smarter than me please help $gme
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Alec Pugh
(@AlecPugh1) reported
@etrade I put an order for $13.90 on AMC, it wasn’t executed until the stock hit the high of $17.25, I tried contacting customer service but I was put on hold and then the call dropped. Am I gonna get my money back? #nicetry #deleteetrade
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AJA4
(@j_aja4) reported
@jablamsky @etrade Same problem with @etrade here too.
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cmccrory
(@plasticdoor) reported
@DSmith39 @etrade I think the big problem is that E*TRADE isn’t really E*TRADE anymore, it’s Morgan Stanley, so it’s now just like your father’s brokerage.
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LIVIN’
(@CAS_CAS_CAS) reported
@etrade Can I please get some help? I’ve been on hold for over 2 hours now. Super frustrating—and I just opened my acct 10 days ago. Wish I knew it was going to be like this before I opened it.
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James Przybylski
(@JamesPrzybyls13) reported
After this mornings lag issues, I’m not sure if I like that several robinhood traders have migrated to @etrade . I don’t think E*TRADE was adequately prepared for it.
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Arealpuppers
(@Thoughtcrime20) reported
@etrade you guys are a scam! On hold for two hours! You won’t let me use my money. App is down! Wtf!!!
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Jonnysb
(@Jonnysbc) reported
@etrade We’re seeing that your opening hour this mornin was a disaster to which you turned the phones off and closed down your online live help. That’s what we’re seeing. #FFS
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Jet
(@ChristinSemaj) reported
@etrade not working for me not even letting me place a 1$ stock trade when I have non-margin cash available to trade continues to say insufficient funds .
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LueMcClain
(@LueMcclain) reported
@etrade gotta be the worst trading app ever
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🏴☠️ RawDogg Stock Whisperer
(@loudanepro) reported
@Kwaz128 @etrade you asked a question on social media...I was just trying to help...
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Mike
(@MikeWhitesox1) reported
@etrade just was on hold for three hours when they picked up call they kindly told me that I needed to be transferred to trading you guessed it the hold time 90 minutes **** OFF ETRADE
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Jet
(@ChristinSemaj) reported
@etrade fix your servers and app!
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Jay
(@4topstocks) reported
@BankTheTrade @etrade No issues there. I called them this morning.
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Dan
(@DannyMo732) reported
@srchanddstry @etrade Been on hold for over an hour. The NEED. A call back service @etrade
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Stock Hollywood
(@StockHollywood) reported
@etrade this is the first thing out of your mouth, how about an update as to what ******** is going on with your platform, website, etc. you cost a lot of ppl a lot of money today
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✭RederekJames✭
(@RederekJames) reported
@etrade slow as hell today. I haven’t made one single trade, it’s lagging, charts aren’t current. Weak performance by them today.
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Just some guy.
(@Orbityl) reported
@DSmith39 @etrade Yeah, will be jumping in on the class action. The last two weeks has been nothing but losing money because they are broken at the open.
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Alec Pugh
(@AlecPugh1) reported
@georgejbutton @_Perry_DG @etrade I’m sure I won’t but it’s good we are at least spreading the word so if it gets publicized maybe the company will address it since their customer service isn’t
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Architect_Trades
(@ArchitectTrades) reported
@Amp_Trades @etrade Same here.. tried to get customer service on the phone. No luck. Hung up after 2 hours on hold. @etrade adapt to the volume or get out the way.
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BM Stocks
(@bmonellacollege) reported
@etrade @etrade Check your DMs I’ve been ignored give me the manner if not I’ll be filing complaints and moving my money, who ever on your end dealt with my customer service Needs to be talked too/taken care of immediately
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cmccrory
(@plasticdoor) reported
@etrade You know, E*TRADE, an apology would really be nice. Your customer service is horrible!
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rs
(@rstaude2) reported
@WolfOfWeedST @etrade Hey man - I am 100% better on power of E*TRADE app same issues all day with their normal dog **** app but PoE seems to be underutilized as of now