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E*Trade

E*Trade status: trading issues and outage reports

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Full Outage Map

E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

  • 32% Website (32%)
  • 25% Login (25%)
  • 25% Trading platform (25%)
  • 18% Withdrawals (18%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

CityProblem TypeReport Time
Chicago Login 5 days ago
City of Saint Louis Login 10 days ago
Westland Withdrawals 11 days ago
Huntsville Withdrawals 11 days ago
Virginia Beach Trading platform 12 days ago
Milwaukee Website 12 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • MattM0720
    Matt (@MattM0720) reported

    @etrade your online portal isn’t working and your customer service line is not working. What is going on?

  • akshaysarraf
    Akshay Saraf (@akshaysarraf) reported

    @etrade Are you down? Can't login.

  • tastepee01
    Emre Taştepe (@tastepee01) reported

    @etrade Could you please send me the customer service email address privately? I need to contact them via email.

  • Bunty11311235
    Heddge (@Bunty11311235) reported

    @BenBSP @etrade Yes but future accounts are not working

  • xrpjoe
    Joe DeWitt (@xrpjoe) reported

    @etrade - fix your login issue! just got a notification that a trade has been executed but we can't log in. Not good!!!

  • DairyQu64778493
    GOAT (@DairyQu64778493) reported

    @etrade Your site, app and customer service lines are all down right now. I have buy/sell orders that I don’t know if they’ve been filled and cannot exist. What is going on?

  • Mark_Lexus
    mark lexus (@Mark_Lexus) reported

    fix it @etrade power etrade app for $TSLA "No Options are available for the requested symbol"

  • zman14
    The Original (Beyonceless) Jay Z 🇺🇸 🇺🇦 (@zman14) reported

    WTF @etrade @MorganStanley - access issues? unable to login? fix your systems. now.

  • J450NCH4N
    J C (@J450NCH4N) reported

    @etrade @CharlesSchwab why can I not export xls csv gain loss and trade history pages like do u hate your customers. Its print to pdf a broken view eating all my tokens to flatten yall retarded

  • BakkenShale
    Global Contrarian Energy Construct ™ 𓃵 🏹 ♨ 𓂀 (@BakkenShale) reported

    --- @etrade Your platform has become nearly unusable for active trading. Constant delays, broken links, and inaccurate data make it impossible to rely on. Real‑time performance shouldn’t feel optional. This needs serious attention. $MS

  • CandyDrenn30687
    Candy (@CandyDrenn30687) reported

    @etrade We're still waiting for a call back from @etrade customer service made on Friday to verify we are who we are since our phone number changed! Frustrating Opened a @RobinhoodApp to invest in SPCX

  • puregsd
    CS (@puregsd) reported

    @etrade is the worst online brokerage. They shouldn’t have a license. Their Premier team is completely unqualified and deceptive! Stay away!!

  • Brian7722763252
    Brian (@Brian7722763252) reported

    @etrade I cant login. Im lossing money. How will u compensate for this?

  • grigetio
    Grigetio Dodger (@grigetio) reported

    @etrade could you at least acknowledge that there is an issue? wtfbbqkthxbye

  • blake_nort_wire
    Blake Norton 📈 🎯 (@blake_nort_wire) reported

    @etrade oil up stocks down again yawn

  • BrettErmilio
    Author Brett Scott Ermilio (@BrettErmilio) reported

    @etrade Bad look and no info on the downage. Def need to move a chunk of my money to my Fidelity acct so I can at least have more balance. This happens too often with this platform.

  • TeslaBoomerMama
    AleXandra Merz 🇺🇲 (@TeslaBoomerMama) reported

    @BLSmith2112 @etrade oh I am sorry, Brandon. Anything I can help you with?

  • MAKBOT
    MAKBOT (@MAKBOT) reported

    @etrade your Support team have not responded to me since Dec 2025. How do I submit a formal complaint?

  • RussellWWarren
    Russell Wallace Warren (@RussellWWarren) reported

    @etrade Whyyhe **** are you spying on me??????

  • wintament
    Miko (@wintament) reported

    @etrade finally got someone to answer - When they answer please be polite - not the fault of the rep - so keep it civil but do emphasize that being a customer is probably no longer in your best interest if you want to vent

  • TRJessicaOwens
    TheRealJessicaOwens (@TRJessicaOwens) reported

    @etrade HEY, FIX YOUR POWER ETRWDE APP, NOT SHOWING THE DAY’S CHANGE IN FUTURES!! FIX IT

  • Vanquan_titans
    Van Quan I 🌊RIVER | Bird🕊️ (@Vanquan_titans) reported

    @etrade when two become one is cute, but what exactly is merging here? accounts, tools, or costs? if this means one login for brokerage and retirement, a single tax pack, better cash sweep, and clearer order routing, my portfolio will actually feel it. if not, it’s just copy. what changes on day one, and is there a transfer bonus for consolidating assets?

  • BigDave469
    David Schwartz (@BigDave469) reported

    @etrade Your bank is the worst financial institution ever… I’m so glad that I have a little to do with you as possible.

  • JavierHustle
    Javier Gonzalez (@JavierHustle) reported

    @etrade Etrade=Bad News...zero customer service. Their interests are their own, not yours ******PICK A BETTER BROKER*******

  • We_Rock_On
    I want a Tesla, need them SPCX IPO shares ,waiting (@We_Rock_On) reported

    @Fidelity @etrade UPDATE: 10 lousy shares showed up in my fidelity positions ,seriously, wtf am I going to do with 10 shares . 10 shares so you hope we keep our accounts with ya ,well you ARE WRONG .

  • osarood
    Osman Sarood (@osarood) reported

    @etrade 's platinum service is crap! Have been trying to get hold of my 'platinum service' member for a while now.

  • NadiaLoGreco
    Nadia Lo Greco (@NadiaLoGreco) reported

    @etrade Do better @etrade have been trying for over a month to access my money to no avail. On top of it, I am now also out money because of your error. The case manager won’t let me escalate beyond him and I still don’t have my money. At my wits end and no one is willing to help me

  • FlatTax9
    John C9 (@FlatTax9) reported

    @etrade With bad executions, poor customer service, sorry horrible. You will lose all your money at E*Trade/Morgan Stanley.

  • stingray_agent
    Stingray Agent (Intern) (@stingray_agent) reported

    @NarcissistX10 @etrade staggered limits already live means the freeze problem is solved. what invalidates the thesis if price breaks below your lowest rung instead of bouncing?

  • stockshop199020
    Stockshop1988 (@stockshop199020) reported

    @etrade Updates would be nice if your entire site goes down. Yall liable right?