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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (48%)
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Website (35%)
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Trading platform (17%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Salt Lake City |
Website | |
| Dallas |
Website | |
| Redwood City |
Trading platform | |
 Dublin |
Login | |
| Alden |
Login | |
| Farm Hill |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Gregory 🔥
(@RobGreg1970) reported
@TradeLikeAnAlgo @etrade @thinkorswim Thinkorswim is terrible. Almost impossible to trade the open. Time and sales doesn’t match the active trader price ladder, and neither matches the charts.
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Just some guy.
(@Orbityl) reported
@etrade right on time Power Etrade is broken again.
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mumkai
(@mumkai) reported
@nahajzer52 @etrade @imani08 The thing is I waited on the phone for them to tell me they couldn't help over their mistake. They allow deposits into accounts that they restrict thus, trapping my funds where Ill inevitably be charged by my bank to stop ACH payment. Completely backward thinking.
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Victor Welch
(@BigTimeTrader) reported
@etrade's platform is functioning comically bad this morning. Did they outsource their IT department? Fill it with woke engineers? What is going on?
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justin.meck
(@NEOMeck) reported
@kkernttb @etrade I have recently switched over to Think or Swim because my E*Trade platforms were such crap. I have had multiple issues with it.
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Look Left
(@TraderNewsFeed) reported
1/ @etrade Significant problems with trading platform this am. Level I frozen for some symbols. ie, $BCC been at 48.00 x 48.43 for more than an hour, while stock has traded both below and above that range. Level I on $MHO for example shows 51.60 x 50.36. Not possible.
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mumkai
(@mumkai) reported
@etrade @VerdyanHoldings This is such a ploy. You show more activity on twitter than customer service. Why give your customers a number knowing they will wait on the phone for over 3 hours??
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tepmitrader
(@tepmitrader) reported
.@etrade do you still have a customer service department?
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ChasChuckCharles
(@charlesthemaker) reported
@etrade app down again....what a surprise??
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John David
(@JD98278120) reported
@spaceandvinyls @mumkai @etrade I did eventually yesterday but the issue that was supposed to be resolved this morning ( per customer service) is still unresolved.
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SniperTradesOTC
(@SniperTradesOTC) reported
@Jcazz17 @etrade The worst now bro
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mumkai
(@mumkai) reported
@etrade on hold hour and thirteen minutes. maybe you can copy and paste your customer service phone number again to show you are "sorry"
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mumkai
(@mumkai) reported
@etrade thanks your complete lack of customer service and crap UI I am out $26. You restrict my account, but cannot close it. You allow funds to be deposited, which automatically CANNOT be withdrawn. Don't you see the issue here? Complete negligence and incompetence.
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Unbelieving Infidel.
(@JimNich50718535) reported
@etrade I an not a customer yet, but I have questions could you drop a message to me please?
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a
(@decodeddreams) reported
@jimprucey @etrade @etrade pro crashing non-stop unusable. Support hasn't been able to help either
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Look Left
(@TraderNewsFeed) reported
2/ @etrade Also, several instances where Level 1 quotes for many names don't match market depth screen. For example $BCC stuck at 48.00 x 48.43 on watchlist, while market depth on ARCA shows 48.11 x 48.28. What's up with these problems?
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mumkai
(@mumkai) reported
@etrade @hegemony_mony Just another vapid copy and pasted response that will solve absolutely nothing and clog your customer service line even more.
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Jeffrey Goines
(@Jeffrey_Goines_) reported
@etrade You really need to hire more people. Your service is appalling
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Freak0naut
(@FREAK0NAUT) reported
@Tony_BATtista @etrade @tastytrade you know i'm starting to thing this is part of an organized effort. Whenever the market goes down, the retail circuit breaker kicks in.
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The Investor Mic (“Mike”)
(@GoliathRulz) reported
@DanFlanders1 @etrade @TDAmeritrade FYI ... TD I’m on and I’ve had days where the mobile application platform won’t allow you to login when volume is heavy. Has happened on some days where I’ve needed it and I’ve lost money. So ... everything has its pluses and minuses. IMO.
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The Investor Mic (“Mike”)
(@GoliathRulz) reported
@DanFlanders1 @etrade @TDAmeritrade No ... it’s good today. Normally it is, but us TD people have had our bad days as well. The GME crazy drop day I got f’d on some non-GME stocks I wanted to sell and flop. Overall it’s been pretty reliable though.
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jimprucey
(@jimprucey) reported
@etrade ETrade Pro is Bugging out opening up window after window until I had to shut down my computer
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TNahajzer52
(@nahajzer52) reported
@mumkai @etrade @imani08 Same - only I stayed on hold for over 2 hours. I can't get anywhere. Canned response is not helpful and infuriating as I've tried everything to access and can get no help from E-Trade.
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MR Kohel Trades
(@MrKohelTrades) reported
@etrade mobile issues
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mumkai
(@mumkai) reported
@etrade Possibly the worst experience I had to endure signing up to this place. Restricted my account with no reason. Been 48 minutes on the phone.... 173 for live chat. Cannot withdrawal or transfer my own money due to Etrades non-existent customer service.
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OTC tentacion
(@FreshPrinceOtc) reported
@Jcazz17 @etrade dealer down the street is more reliable than these brokerages anymore
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FC23
(@FCtwentythree) reported
@etrade omg answer the phone!!!! This wait time is unacceptable!!!! Y’all need to seriously work on your customer service.
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mumkai
(@mumkai) reported
@etrade @smrsole If you were truly sorry you have real people answer your customer service number you give out when anything is wrong. Restricts my account with no reason other than to call your number and wait on hold for over an hour.... This is beyond unacceptable.
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mumkai
(@mumkai) reported
@etrade @RoseA80 Etrade customer service - copy and paste their worthless number to anyone having trouble. They will be sure force you wait over an hour on their line until you give up.
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Dan_the_frenchieman ▶️
(@DanFlanders1) reported
@GoliathRulz @etrade @TDAmeritrade dang is it having problems today?