E*Trade status: trading issues and outage reports
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Full Outage Map
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Problems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
- Login (33%)
- Website (30%)
- Trading platform (23%)
- Withdrawals (13%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Los Angeles
|
Trading platform | 4 days ago |
|
Lillington
|
Login | 14 days ago |
|
Roanoke
|
Trading platform | 14 days ago |
|
Hawthorne
|
Trading platform | 19 days ago |
 Brasília
|
Website | 23 days ago |
|
Brookhaven
|
Trading platform | 23 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Ashley Ansley (@ashley__ansley) reportedwtf @etrade what is happening!
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Gail (@GailHedglin) reported@grigetio @etrade I'm on hold 25 mins..can't trade can't sell don't answer phone damn
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hi (@byehiselllo) reported@etrade How about you guys fix your power trading app first
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Islander Bob (@Islander_Bob) reported@etrade Fix your damn website!
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PianoRay (@RaymondChurchi3) reported@TheTradingNinja 36 minutes on hold with @etrade only to be told yes we know parts of our system are down we are working to restore them asap.
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Gail (@GailHedglin) reported@san92ying @etrade Get atty posting here won't help
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gRNA (@sguideRNA) reported@etrade why is it taking you 2 months to fix a cost basis after my equity was transferred to my @etrade account. Probably the biggest mistake I made was to transfer my account to @etrade.
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Miko (@wintament) reported@etrade now holding for 45 minutes!!!!! WTF!
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Brian (@Brian7722763252) reported@etrade I cant login. Im lossing money. How will u compensate for this?
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Emre Taştepe (@tastepee01) reported@etrade Could you please send me the customer service email address privately? I need to contact them via email.
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StocksNDietCoke (@JackJacobsonAZ) reported@etrade how the hell is your $SPCX quote different from my Schwab and Nasdaq quote? @MorganStanley please help and bring back pro
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Apis Equity (@apisequity) reportedIf @CharlesSchwab is giving you trouble purchasing $ntrp join us over at @etrade …they’ll let you load the boat down here and ride this one up…let’s go
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Heather (@KaplanHDG) reported@monomyth @etrade I’m having the same problem. The participate button was greyed out and now I’m getting the same error message.
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Internet Bot (@shaggrugg) reported@etrade are we down right now?
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LunchMeat3270 (@LunchMeat3270) reportedPSA: I hope no one here uses @etrade Awful. Most fees. Use anyone but!
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Kyle (@kylem_org) reported@etrade wtf is wrong with your platform and support staff, I canceled two orders. You have not returned my funds. Your support staff Patrick H, stated that because @SpaceX just did IPO “I’m sure there will be hiccups, and we will raise a case to have your funds returned”… Seriously wtf ?? I’ve lost prime trading opportunity due to your platform having hiccups ? And you’re now holding my funds because you can’t process order cancellations??
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J C (@J450NCH4N) reported@etrade @CharlesSchwab why can I not export xls csv gain loss and trade history pages like do u hate your customers. Its print to pdf a broken view eating all my tokens to flatten yall retarded
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GOAT (@DairyQu64778493) reported@etrade Your site, app and customer service lines are all down right now. I have buy/sell orders that I don’t know if they’ve been filled and cannot exist. What is going on?
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Joe DeWitt (@xrpjoe) reported@etrade - fix your login issue! just got a notification that a trade has been executed but we can't log in. Not good!!!
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Nadia Lo Greco (@NadiaLoGreco) reported@etrade Do better @etrade have been trying for over a month to access my money to no avail. On top of it, I am now also out money because of your error. The case manager won’t let me escalate beyond him and I still don’t have my money. At my wits end and no one is willing to help me
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Mark Nathanson (@deepbkln) reported@etrade Your website does not send a code to login from a new computer when requested. How long is this problem going to continue?
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Alexander Lee (@alexanderlee1) reported@etrade I print PDFs of portfolio positions, and one of your incompetent web developers made a major change that screwed up the formatting. Left image was from 2026-04-02, which has been the same format for many years, perhaps decades. Right image was today (2026-04-06), where the dropdown for Account and View now hogs up precious vertical space. Please revert to the previous style ASAP. "If it ain't broke, don't fix it!"
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215Hustler (@215Hustler72) reported@etrade outage is insane, im scalping and cant sell. Missed my exit.
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Randy Daniel (@NerdRandy) reported@etrade How can an entity say they value their customers when there’s no notice of an outage by your entity nor an apology. Don’t bother calling them, they have a clause regarding outages and won’t even offer a good faith credit for the ordeal. Customer service isn’t their priority, it’s charging fees.
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Melissa (@angelaira) reported@etrade You are only as good as you customer service, and yours is lacking.
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PharmDad (@BNguyen74046) reported@etrade, for God sake, please fix your platform now. I can't login. I swear I will close the account with you after today.
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Citizen Watch Report (@Citizenwatchrep) reported@Faf_314 @etrade I submitted my case for compensation. If they proved yours please update me. First time I ever lost money due to outage, scary af
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Jeff (@__makemoves) reported@etrade down. Can't exit trades. No chat support. Phone number busy. Zero support. Absolutely awful!
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TheRealJessicaOwens (@TRJessicaOwens) reported@etrade HEY, FIX YOUR POWER ETRWDE APP, NOT SHOWING THE DAY’S CHANGE IN FUTURES!! FIX IT
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Jane Feehan 🇺🇸 (@jfeehan888) reported@em26jamie @etrade App login problems today