E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Website (33%)
• Trading platform (31%)
• Login (26%)
• Withdrawals (10%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
San Jose	Website	5 days ago
Winter Park	Login	11 days ago
Lilburn	Website	11 days ago
Brooklyn	Trading platform	11 days ago
Camarillo	Login	11 days ago
Dade City	Trading platform	11 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  reduce-reuse-recycle (@NotAppropriate2) reported 6 seconds ago

  @etrade Signed up for new account. Attempted to add security questions/answers. Asked for phone number to complete process. Despite providing valid phone number no code is sent, just get "Unable to use your phone to verify your identify." Agent acknowledge this is known issue

• 
  Mark Brown (@markbrownwriter) reported 1 minute ago

  @etrade is the worst! They’ve screwed up with my submitting a stock certificate for deposit. I’ve had to call them more than a dozen times over the past two months. And I always get the same answer: Call back in a few days. I can’t wait to close my account there.

• 
  Cabe (@cabeGOD) reported 2 minutes ago

  @etrade Your api kind of sucks. It's slow and missing information. I could help you fix this.

• 
  Charlie Harper (@CharlieBHarper) reported 5 minutes ago

  Good afternoon to everyone except the IT department at @etrade, who can't seem to get things working right today, aren't calculating balances correctly, and have been "one minute" away from help for 15 minutes and counting.

• 
  Javier Gonzalez (@JavierHustle) reported 5 minutes ago

  @etrade Etrade=Bad News...zero customer service. Their interests are their own, not yours ******PICK A BETTER BROKER*******

• 
  More Life Global (@richbydemand) reported 6 minutes ago

  @Kslaze @etrade This **** is on purpose I’m convinced. When a big move is made and they owe a lot of money suddenly the site is down and you can’t fulfill orders. Not the first time this has happened to me. Every time I’m up huge they glitch. Such bullshit. Moving my money after this

• 
  Jay Fletcher (@jayrfletcher) reported 6 minutes ago

  @etrade @MorganStanley Need someone from Executive Customer Support to contact me ASAP. My son had 3 legitimate, authorized transactions unexpectedly reversed from his account—including a $5,650 payment, a $3,800 PayPal payment, and another Robinhood payment.

• 
  Mark Nathanson (@deepbkln) reported 7 minutes ago

  @etrade Your website does not send a code to login from a new computer when requested. How long is this problem going to continue?

• 
  Middat Yildiz (@middatyildiz) reported 10 minutes ago

  Is @etrade having market data feed error, feed corruption, or a quote dissemination issue? @MorganStanley

• 
  GF Vault (@GfVault) reported 11 minutes ago

  Based on my experience, I would strongly advise anyone against opening an account with @etrade or @MorganStanley. Nearly $10,000 restricted, legitimate payments reversed, two promised deadlines broken, 15+ calls, and still no explanation, timeline, or accountable person.

• 
  Ben June (@benjune) reported 11 minutes ago

  @SouthSideDwayne @etrade @etrade this can't happen. FIX NOW

• 
  Joe Shaffer (@Shoelessshaffer) reported 12 minutes ago

  @etrade liquidated a 7 figure stock portfolio my wife inherited into a managed fund. When there was confusion about which accounts funds were going into, E*trade did nothing to prevent the rebalancing/ liquidation. This triggered a sizable tax event. E*trade is the worst.

• 
  BigCountry (@bigcountry2050) reported 14 minutes ago

  @benjune @etrade same - Too Busy is the error

• 
  StocksNDietCoke (@JackJacobsonAZ) reported 17 minutes ago

  @etrade how ******** do you trade when a stupid window opens up for tax reporting? Power Etrade is the bad

• 
  Sema Willis (@SemaWillisp2k0) reported 30 minutes ago

  @etrade Please I can’t login to my account The email I think is associated isn’t accessible to me My phone got stolen Please help me out

• 
  Tyler ''pronouns idiot'' Foster 🤖 (@tylergilfoster) reported 31 minutes ago

  @etrade shut ******** up

• 
  Pain2 (@Pain2247) reported 33 minutes ago

  @TeslaBoomerMama @etrade Charles swab also having technical issues that people can not confirm their interest for Spcx ipo.

• 
  Woton (@BlueWizard777) reported 33 minutes ago

  @etrade ******* banks. 4% vs 18%+ for credit Hope I live to see it all come crashing down

• 
  Gail (@GailHedglin) reported 36 minutes ago

  @san92ying @etrade Get atty posting here won't help

• 
  Christine Barnum (@christinebarnum) reported 38 minutes ago

  Is @etrade app charts not working?

• 
  Goyim (@AnonGoyim69) reported 39 minutes ago

  E*Trade @etrade might be the worst broker/investing app there is. Horrible app from 1997 that never changed, can’t buy anything overnight like other brokers, getting tired of it. Any suggestions on where else to take my money?

• 
  Kyle (@kylem_org) reported 39 minutes ago

  @etrade wtf is wrong with your platform and support staff, I canceled two orders. You have not returned my funds. Your support staff Patrick H, stated that because @SpaceX just did IPO “I’m sure there will be hiccups, and we will raise a case to have your funds returned”… Seriously wtf ?? I’ve lost prime trading opportunity due to your platform having hiccups ? And you’re now holding my funds because you can’t process order cancellations??

• 
  Gail (@GailHedglin) reported 40 minutes ago

  @etrade THE NEW PRO PLATFORM WONT EVEN STAY UP LOL IT GOES DOWN SAYS EXPIRED!! IF YOU LOG BACK IN , FEW HRS LATER GOES DOWN AGAIN SAYS EXPIRED!!! IVE NEVER SEEN A PLATFORM AS BAD..IM LOOKING AT OTHER BROKERS...

• 
  Nick Jose (@nickgg10) reported 46 minutes ago

  @etrade E*TRADE is a brokerage built in 2007 and maintained by carrier pigeons. Awful communication, archaic platform, and customer service that exists only in legend. Don’t switch for the bonus. If you’re already there, leave—you don’t know what good service feels like.

• 
  John C9 (@FlatTax9) reported 47 minutes ago

  @etrade With bad executions, poor customer service, sorry horrible. You will lose all your money at E*Trade/Morgan Stanley.

• 
  Trevor (@illbethe_moon) reported 52 minutes ago

  @TLAMB91 @etrade You gotta trade on Robinhood bro that **** NEVER goes down!!

• 
  Charlie Harper (@CharlieBHarper) reported 52 minutes ago

  @etrade This call came at almost 9pm, I wasn't at my computer, and had largely forgotten about this incident. Then I get this stupid form letter that says nothing but had to come in a secure portal. It only serves to remind my how poorly this entire situation from beginning to now was handled by @etrade.

• 
  Tobias (@hostileunivers) reported 54 minutes ago

  @etrade E*trade will offer you money to open an account and never pay you, I’ve opened three with them, an IRA, a savings account and an individual brokerage account, never got paid their promotion for any of them, bad company

• 
  Cece Moestra (@CeCeTrading) reported 56 minutes ago

  @etrade Their new platform is absolutely terrible.

• 
  School Boy Q (@QuinnHaze) reported 60 minutes ago

  Etrade is down... get your **** together or I will leave the platform after nearly 20 years of being a customer. @etrade @MorganStanley