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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Problems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Website
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Trading platform
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Withdrawals
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Deposits
Live Outage Map
The most recent E*Trade outage reports came from the following cities::
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Community Discussion
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E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Rizzo (@PaulRizzo504) reported
Just going to say it. @etrade is just broken right now. Showing $CSCO at $46.25 but it is trading at $48.07. Might be switching brokerages very soon.
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Paul Rizzo (@PaulRizzo504) reported
7pm (CST) and @etrade is still displaying incorrect prices on my portfolio. I literally cannot tell you how much I made today and I have tried logging in from different computers. The quotes are just completely wrong. Still displaying $CSCO @ $46.245 but it closed at $47.51 WTF
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Kobayashi (@MrKobayashii) reported
@etrade Same here... Impossible to work, pro software has been having connection issues all day long... SMH #etrade #etradepro
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Stock_Gambit (@stock_gambit) reported
Is anyone else having problems uploading E*TRADE 1099 into TurboTax?? @turbotax @etrade
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Tmoney 🤑 (@Stikeenote) reported
@incrediblebob12 @etrade Bro, I've always had issues with Etrade, allll the timmme... I had to ditch them and now I run with TD Ameritrade. Has issues once in a while but nothing like Etrade.
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Hye Park (@hyecoffee) reported
@etrade WTF! No one is answering the phone?! I’m dumping your platform!
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Monica Monroe 💛💛 (@monicamonroe) reported
Dear @etrade your customer service sucks....! I just wanna trade ... not sit on the phone for hours waiting to figure out why I can’t trade my own money!!
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Joshua Chisum (@CHISUM07) reported
@etrade Level 2 quotes have been down since 10am. I'm not the only trader with this problem. That MS money didn't go to tech maintenance I see...
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David Hobby (@strobist) reported
@MorganStanley @MorganStanley I’ve been a loyal @etrade customer since it was a text-based service on AOL in the 1990s. That said, I will migrate to the first full-service brokerage that offers full $BTC custody integration for retail clients.
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Mika Jones (@mikajones) reported
@etrade why am I on hold over 45 min to shut my account down? Trash customer service
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Paul Rizzo (@PaulRizzo504) reported
@etrade You guys are clearly having issues with your stock quote tracker today and have been dead silent. Not sure if it is the volume or what but this is very worrying. Watching my portfolio swing by entire percentage points from one refresh to the next is ridiculous.
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IWANOOZE (@iwanooze1) reported
@OCMillionaire @etrade Damn Etrade pissed many today 😡😡😡 and today was not heavy volume
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AllCEUs Counselor Education with Dawn-Elise Snipes (@All_CEUs) reported
@Etrade level 2 data has been down ALL day, a service you charge EXTRA for. Can you give an estimated time it will be fixed? I am flying blind
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KaMyOnCu BoYz (@hsntsdln1) reported
@OCMillionaire @etrade my trade pro and everything in it was ok today. the problem might be partial
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Enginator of Penny Stocks (@DavidEng315) reported
@OCMillionaire @etrade It happens to me everyday but I found a solution. Close out of the tab you opened etrade with and reopen a new one and then launch etrade pro. It solved the issue for me.
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Bulllogic (@BullLogic) reported
@OCMillionaire @etrade I'm on the desk top but l2 coming and going all day. What a **** show. They have every weekend to get this right before open. I knew they had issues Friday when son had transfer problems. Likely the damned system lost information
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Bento Stox (@BentoStox) reported
@etrade @etrade I'm trying to catch up on the market but PRO platform isn't working and people are losing money. Why don't you put out a statement on what you are doing to solve this problem rather than try and lure in new customers without being able to take care of the ones you have
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Warren Colbert (@nocturnugg) reported
@etrade Each time I call in, I’m on hold for 90 minutes waiting for a support representative. For the last 6 months I have heard “due to high call volumes, hold times are longer than usual.” I’m a pretty patient person,but this feels like negligence.
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Drew Morton (@thecinemadoctor) reported
Hey @etrade - your chat doesn't work and redirects to call your phone line. Your phone line has massive wait times. Your secure messaging service just sends back form letters to pointed inquiries. I've been waiting for almost a month on a simple recharacterization request!
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Kevinvisible (@7071kevin) reported
@OCMillionaire @etrade It does it to me every single day. @etrade Never disappoints in disappointing. Ask me about my 6 hrs on hold with them. *Literally 6 ******* hrs*, and 3 different people that couldn't help me.
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Dollar Bill (@Dollar_Bill_100) reported
Gee **** @etrade is all over reporting my days’ P&L. Kinda makes you wonder sometimes when a glitch can make things off by that much....
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Ken Hurley (@s1player) reported
@incrediblebob12 @etrade I called them yesterday and they said update was due today to fix.. I turned on, and no updates to be found. I hope it is better today.
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Bento Stox (@BentoStox) reported
@etrade @etrade I'm trying to catch up on the market but PRO platform inst working and people are losing money. Why don't you put out a statement on what you are doing to solve this problem rather than try and lure in new customers without being able to take care of the ones you have
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Ray Vinciguerro (@rayvin78) reported
@etrade your customer service hold time are hours long. No bank would operate like this.
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Algo Bundy (@bri4343) reported
@etrade Fix my L2 first!
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DFLY (@GreenTeamDFLY) reported
Come on @Etrade get your ish right my gosh. Again unacceptable L2 probs ALL day yet again! I mean now I am thinking this MS merger is the issue. I get it add compacity, new updates etc especially w/ all new traders out here but probs ALL day is NOT cool! My gosh f up worst times!
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Bulllogic (@BullLogic) reported
@thetruejmac @Michael201409 @etrade they keep knocking down features real traders use to optimize the money they can take from app traders.
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Algo Bundy (@bri4343) reported
@BentoStox @etrade Damn right! They can’t handle the customers they do have. Fix the platform and their customer service. It’s sad, but E*TRADE is trash now.
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akshata almad (@purplehaziness) reported
This is to get hold of anyone who works at @etrade . It has been impossible to reach anyone in your company! I have been on phone for several hours as I am unable to reset my password for the last 4 months!! As the tax season approaches, I need to get it done. Help!
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DFLY (@GreenTeamDFLY) reported
@SR25588901 @etrade all day probs..i hate to believe/think that this is ALL a result of the stupid merger and etrade getting changed by them when they should have left good enough ALONE! All my years with etrade L2s NEVER had more probs in all the years combined as have had over past months. Not coo