E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Login (60%)
• Website (29%)
• Trading platform (10%)
• Withdrawals (1%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Los Angeles	Website	1 day ago
Noida	Withdrawals	3 days ago
Concord	Login	10 days ago
Fort Worth	Trading platform	17 days ago
Rochester	Website	19 days ago
Clinton Township	Trading platform	29 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Emre Taştepe (@tastepee01) reported 2 minutes ago

  @etrade Could you please send me the customer service email address privately? I need to contact them via email.

• 
  10 or 0 (@10_or_0) reported 2 minutes ago

  @etrade FIX IT - IM FREAKING OUT - I NEED TO EXIT A TRADE NOW

• 
  Chad South (@TheRealCBones) reported 3 minutes ago

  Had a check washed (fraudulently cashed) from @etrade account. Filed a police report, filled out required paper work and it has been over 40 days. No resolution, despite weekly calls to customer service. Really shocking they aren't fixing this like normal banks.

• 
  Mark Brown (@markbrownwriter) reported 7 minutes ago

  @etrade is the worst! They’ve screwed up with my submitting a stock certificate for deposit. I’ve had to call them more than a dozen times over the past two months. And I always get the same answer: Call back in a few days. I can’t wait to close my account there.

• 
  Gail (@GailHedglin) reported 8 minutes ago

  @san92ying @etrade Get atty posting here won't help

• 
  Nish (@nish000111) reported 8 minutes ago

  @etrade your platform is down since more than 20 minutes during live session hours!! It should be considered death of a platform. When is it coming back??

• 
  Aashish Patil (@aashishpatil) reported 11 minutes ago

  @etrade 3 days before tax deadline you choose to have system maintenance so I can’t access my tax documents.

• 
  Tru (@TrueStockData1) reported 13 minutes ago

  after 47 minutes waiting for @etrade to answer, they say there's nothing they can do other than get me in Queue with a trader, with the estimated wait time being almost 2 hours They have no other solution. This is pitiful.

• 
  Kyle Pratt (@KyleBPratt) reported 13 minutes ago

  I guess @etrade ‘s Twitter is down too. You have to communicate

• 
  Marcus Fahey (@TheMarcusFahey) reported 15 minutes ago

  Wow… @etrade is just down before the weekend… fix it, now! Costing millions of people.

• 
  Gail (@GailHedglin) reported 16 minutes ago

  @etrade ARE YOU HAVING LOGIN ISSUES? I CANT GET IN PRO PLATFORM OR WEBSITE???? I'M ON HOLD ON PHONE 25 MINS

• 
  BeastModeStocks (@BeastModeStockz) reported 20 minutes ago

  @NotFinancialRep @SchwabTrading @etrade Same happening with TD Canada. Used to be great. Now cant make a trade there. Worsr decision they made was reviewing every trade and making people call in trades. Worst part is when someone answers they have to get approval for a trade cause they are not licensed. 10 min execution for a trade that moves in milliseconds. 🗑 is a compliment to TD. Junk.

• 
  Heddge (@Bunty11311235) reported 21 minutes ago

  @BenBSP @etrade Etrade charts are not working and slow processing

• 
  ][\/][ Eric ][\/][ (@EMznSanders) reported 23 minutes ago

  @RaymondChurchi3 @TheTradingNinja @etrade I didn’t check. I went in to sell my positions and it went through. I just checked again and it’s down also.

• 
  It's only $ (@Jonny5_is_AI) reported 27 minutes ago

  @etrade your website, ios app, and desktop app are all not functional and i am unable to login. The customer service number has had me on hold for 30 minutes and no response to DMs here

• 
  C (@Cofc64) reported 29 minutes ago

  @etrade how come no notification of the site being down. Unbelievable. Do better.

• 
  Nota Gaylib (@dfdfdfd243799) reported 30 minutes ago

  @etrade Fix your ******* platform, people have their money on the line.

• 
  Sean R (@PennS53313) reported 34 minutes ago

  @etrade WTF is wrong with your trading platform.... its not loading. .. THIS IS UNACCEOPTABLE... how bout an update... the wait time to talk to anyone is over an HOUR!!!!! WTF??

• 
  Creemer (@Creemer14) reported 35 minutes ago

  @etrade the system is down and not even reading my social security on the phone.... I waited on the phone for awhile....Please address....Thanks....

• 
  Saurabh (@thes9h) reported 35 minutes ago

  @etrade is down across all platforms. Is there an ETA or customer communication that we can expect? #etradedown

• 
  Mickey (@ELITESTOCKPICK) reported 35 minutes ago

  @etrade You should focus on keeping your website up so it doesn’t go down on a trading day

• 
  B (@Welchie17) reported 36 minutes ago

  @etrade Site is down and zero communication on status. What is going on? When will it be fixed?

• 
  Gail (@GailHedglin) reported 42 minutes ago

  @triad311 @etrade ITS ALL DOWN

• 
  Golden Tickets (@VE_Starr) reported 44 minutes ago

  Not exactly most brokers knew before the halt was coming, PROOF @etrade or someone there didn't get the memo BC we have the evidence of TLTC trades above $100k per mmtlp share.. mmat fix was in well before the halt

• 
  Steel_City412 (@jason_hemphill) reported 49 minutes ago

  @grigetio @etrade Having the same issue

• 
  max2205 (@max2205) reported 49 minutes ago

  @wallstengine i bet mostly @etrade accounts that can't stand their new trading platform which they refuse to fix after 6 months released

• 
  burby_geek (@burby_geek) reported 56 minutes ago

  @cleg16676935420 @etrade as soon as the MACD showed the market turning it went down. conspiracy

• 
  Steve-Sapphire01 (@Sapphire01Steve) reported 59 minutes ago

  @etrade Your site is down again!! Classaction coming.

• 
  10 or 0 (@10_or_0) reported 60 minutes ago

  @etrade NEVER AGAIN - TERRIBLE, TERRIBLE, TERRIBLE.

• 
  BMRTRADERS (@bmrtraders) reported 60 minutes ago

  @etrade you owe us all big time!!!!!! That was the biggest system glitch ive ever seen 🤬🤬🤬🤬🤬