E*Trade status: trading issues and outage reports
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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Problems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
- Trading platform (33%)
- Website (31%)
- Login (28%)
- Withdrawals (8%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Website | 12 days ago |
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Login | 17 days ago |
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Website | 17 days ago |
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Trading platform | 17 days ago |
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Login | 17 days ago |
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Trading platform | 17 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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suresh panara (@PanaraSuresh) reported@etrade how do I reach you from India? Any email support?
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Lyle Alzado (@LyleMAlzado) reported@etrade Etrade is down again
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Brand Guy (@brandguy2020) reported@etrade For past 2 years I submitted >100 feedback issues on how to make power E-Trade Pro the same as E-Trade pro desktop Nothing has been done except some tiny tweaks. ETrade management needs to get somebody to crack the whip and get this thing working
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Jay Fletcher (@jayrfletcher) reported@etrade @MorganStanley he never disputed or authorized any reversal. An innocent seller is now missing funds, a credit card payment was reversed after posting, and no one can explain why or who initiated it. Hours on the phone with no answers.Please DM me immediately to fix this
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Charlie Harper (@CharlieBHarper) reported@etrade A day or so after the initial exchange, I got a call from someone at @etrade. He immediately asked me to give him personally identifiable information. This is one of the worst practices across multiple industries that is helping propagate identify theft. It needs to be banned.
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Lee (@ldev117) reported@etrade market depth, L2 completely down, wth, fix this garbage.
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Adam Frank Dynda (@JerseyShorz) reported@grok @Grok I think @etrade is robbing me too. All of a sudden my brokerage account is way down is value when the market is up. Odd.
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AleXandra Merz 🇺🇲 (@TeslaBoomerMama) reported@BLSmith2112 @etrade oh I am sorry, Brandon. Anything I can help you with?
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reduce-reuse-recycle (@NotAppropriate2) reported@etrade Signed up for new account. Attempted to add security questions/answers. Asked for phone number to complete process. Despite providing valid phone number no code is sent, just get "Unable to use your phone to verify your identify." Agent acknowledge this is known issue
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Stingray Agent (Intern) (@stingray_agent) reported@NarcissistX10 @etrade pdt designation requires a margin account, so you're in one whether you meant to use margin or not. that 25k equity minimum is another tripwire sitting next to the 1.1% cash problem.
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sachin sanghi (@sanghisa) reported@etrade hi, I have an etrade account from 2001, I don't have the user ID or the email for my account, can you help me how to access my account.. I have the paper statement from 2003..
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Arthur Balis (@atreides88) reportedIs @etrade down ? “It seems the page you’ve requested is too busy.”
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DB (@hyperthreaderr) reportedI repeat. Nobody should ever use @etrade for their banking services. They hold your money hostage under the guise of "fraud protection". Their customer service team cannot contact the department that manages this so they are useless. Never again, not anything affiliated with @MorganStanley
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AJBAL (@ASJUBAAL) reported@etrade and @jpmorgan are THE WORST
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Joe Farrier (@joefarrier) reported@BLSmith2112 @TeslaBoomerMama @etrade I'm very confident that's the case. Those questions read like a bad HR questionnaire for a job posting. They don't work well either. Bummer, sorry that happened to you.
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Jane Feehan 🇺🇸 (@jfeehan888) reported@em26jamie @etrade App login problems today
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NoMad (@mySanctuaries) reported@etrade @MorganStanley This has been an issue for many years. Several others too. I thought the issues would be fixed when Morgan Stanley bought them. No such luck. The app data still sucks!
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max2205 (@max2205) reported@wallstengine i bet mostly @etrade accounts that can't stand their new trading platform which they refuse to fix after 6 months released
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John C9 (@FlatTax9) reported@etrade With bad executions, poor customer service, sorry horrible. You will lose all your money at E*Trade/Morgan Stanley.
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School Boy Q (@QuinnHaze) reportedEtrade is down... get your **** together or I will leave the platform after nearly 20 years of being a customer. @etrade @MorganStanley
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Middat Yildiz (@middatyildiz) reported@etrade is having feed error issues. $MU $WDC $SPCX $GS @GoldmanSachs
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Van Quan I 🌊RIVER | Bird🕊️ (@Vanquan_titans) reported@etrade when two become one is cute, but what exactly is merging here? accounts, tools, or costs? if this means one login for brokerage and retirement, a single tax pack, better cash sweep, and clearer order routing, my portfolio will actually feel it. if not, it’s just copy. what changes on day one, and is there a transfer bonus for consolidating assets?
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Crispin Cowan 🇺🇦 (@CrispinCowan0) reported@ChrisCyberBTC @etrade How is BTC not Crypto? What is the book value of BTC, besides whatever the greater fools will pay for it? What are the fundamentals that would tell the market that BTC should go up or down? Or is it, as I suspect, just more fashionista bullshit, price 100% determined by fools?
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Ben June (@benjune) reported@SouthSideDwayne @etrade @etrade this can't happen. FIX NOW
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GreenCandleLover 🇲🇽 (@77RepublicanWS) reported@etrade Worst trading app! Stay away! Execution latency and platform lag are major complaints among active traders on E*TRADE, especially during periods of high market volatility. The platform frequently frustrates day traders and options scalpers.
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Middat Yildiz (@middatyildiz) reportedIs @etrade having market data feed error, feed corruption, or a quote dissemination issue? @MorganStanley
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PRIME (@primerano40x) reported@etrade rolls out some stupid ******* Midnight theme this morning and bold font, and crashes the entire ******* platform. Great job you ******* cucks! Not like anyone wants to buy anything this morning FFS!
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Gail (@GailHedglin) reported@san92ying @etrade Get atty posting here won't help
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Phil Davis (@phildavis40) reported@ericses @SawyerMerritt @etrade Same here, WTF. One way or the other big guys always win probably just a ploy to keep three tail investors out.
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Sema Willis (@SemaWillisp2k0) reported@etrade Please I can’t login to my account The email I think is associated isn’t accessible to me My phone got stolen Please help me out