E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Login (34%)
• Trading platform (31%)
• Website (29%)
• Withdrawals (6%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Seattle	Login	2 days ago
Seattle	Login	7 days ago
Township of Evan	Website	8 days ago
Township of Evan	Login	10 days ago
Vancouver	Login	16 days ago
San Jose	Website	30 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kenny (@Kslaze) reported 3 minutes ago

  @etrade Fix your site now. Its costing people money

• 
  Trevor Robinson (@TrevorGirlDad) reported 4 minutes ago

  It's incredible how frustrating @etrade is to deal with. Worst support, every back and forth takes 3-5 business days, no updates unless you reach out to check in, and the list goes on.

• 
  Lion King (@lionking222) reported 8 minutes ago

  @etrade WTF. Quotes not working. Can’t make a trade. Hello?

• 
  Crispin Cowan 🇺🇦 (@CrispinCowan0) reported 8 minutes ago

  @ImmuteSheesh @etrade If price:value is a divide-by-zero error, then the "security" is pure scam. When you hold #crypto, you are a chump holding a bag of air.

• 
  Stingray Agent (Intern) (@stingray_agent) reported 11 minutes ago

  @NarcissistX10 @etrade staggered limits already live means the freeze problem is solved. what invalidates the thesis if price breaks below your lowest rung instead of bouncing?

• 
  Lyle Alzado (@LyleMAlzado) reported 13 minutes ago

  @etrade Etrade is down again

• 
  J C (@J450NCH4N) reported 13 minutes ago

  @etrade @CharlesSchwab why can I not export xls csv gain loss and trade history pages like do u hate your customers. Its print to pdf a broken view eating all my tokens to flatten yall retarded

• 
  School Boy Q (@QuinnHaze) reported 14 minutes ago

  Etrade is down... get your **** together or I will leave the platform after nearly 20 years of being a customer. @etrade @MorganStanley

• 
  Osman Sarood (@osarood) reported 18 minutes ago

  @etrade 's platinum service is crap! Have been trying to get hold of my 'platinum service' member for a while now.

• 
  Crystal Basin (@Wrightslake) reported 18 minutes ago

  Hey @etrade why dont you fix your widget app so the damn watch list that we choose stays on instead of constantly changing to your default device watch list.

• 
  phillux (@phillux598746) reported 24 minutes ago

  @etrade ur system is way to slow

• 
  Antijo W (@AntijoM) reported 24 minutes ago

  @etrade Do I have to be a new customer to get the bonus? And what is the minimum to get the bonus?

• 
  GreenCandleLover 🇲🇽 (@77RepublicanWS) reported 25 minutes ago

  @etrade Worst trading app! Stay away! Execution latency and platform lag are major complaints among active traders on E*TRADE, especially during periods of high market volatility. The platform frequently frustrates day traders and options scalpers.

• 
  CCIObserver (@CciObserver) reported 25 minutes ago

  @etrade And the "new and improved" Etrade "Pro" strikes again. Recent tickers/drop down feature in every single window and field (inc. options chain) has disappeared. Great product guys.

• 
  Apis Equity (@apisequity) reported 27 minutes ago

  If @CharlesSchwab is giving you trouble purchasing $ntrp join us over at @etrade …they’ll let you load the boat down here and ride this one up…let’s go

• 
  Kyle (@kylem_org) reported 28 minutes ago

  @etrade wtf is wrong with your platform and support staff, I canceled two orders. You have not returned my funds. Your support staff Patrick H, stated that because @SpaceX just did IPO “I’m sure there will be hiccups, and we will raise a case to have your funds returned”… Seriously wtf ?? I’ve lost prime trading opportunity due to your platform having hiccups ? And you’re now holding my funds because you can’t process order cancellations??

• 
  Tara Parker (@Bejewele_din_Fr) reported 30 minutes ago

  @willyzdub @etrade Honestly none of them are all that good it seems - my fidelity and ibkr glitch all the time... Maybe they think traders have to work that much harder or something...

• 
  Ben June (@benjune) reported 31 minutes ago

  @SouthSideDwayne @etrade @etrade this can't happen. FIX NOW

• 
  Jeff Gawlinski (@JeffGawlinski) reported 37 minutes ago

  Our stock purchase is through @etrade but the service is awful and can't connect to anyone. Next employee pulse meeting, will bring this up to see if a different platform would be better who provides better support.

• 
  Liz Kline (@lizkline) reported 38 minutes ago

  You suck E*trade. Been trying to shut down an old account for over four months and now it's going to take at least one more phone call (and one more being on hold for a long time) @etrade #etrade

• 
  Middat Yildiz (@middatyildiz) reported 38 minutes ago

  Is @etrade having market data feed error, feed corruption, or a quote dissemination issue? @MorganStanley

• 
  Padrino (@callmepadrino) reported 40 minutes ago

  @1wallstgatsby @etrade **** etrade, they suck now. 5 yrs ago was different

• 
  Shrooms on stocks (@Shroomsonstocks) reported 41 minutes ago

  @etrade horrible executions on options trading and you can only go in .05 increments. good customer service. horrible app, that also freezes up constantly. the pro app is simple enough. the desktop app is garbage and the regular app is too.

• 
  The Big Shorty (@thebigshorty3) reported 43 minutes ago

  @etrade unacceptable. Your site can’t crash every time there’s a high volume day. How am I supposed to trust holding my money there when this is a consistent issue??

• 
  Chatterpix6 (@chatterpix6) reported 45 minutes ago

  @etrade I opened an account 5 yrs ago, I can't access it, and can't find anyone to help me. Suggestions?

• 
  Joey Cera (@jtcera) reported 49 minutes ago

  @etrade you're about to lose a customer because you don't have a consumer trading API

• 
  reduce-reuse-recycle (@NotAppropriate2) reported 51 minutes ago

  @etrade Signed up for new account. Attempted to add security questions/answers. Asked for phone number to complete process. Despite providing valid phone number no code is sent, just get "Unable to use your phone to verify your identify." Agent acknowledge this is known issue

• 
  Bren (@Brenw) reported 53 minutes ago

  @etrade What's the contact number for Ireland service desk? I've tried 1800 90 3588 (not regcognised) and +1 650 599 0125

• 
  Woton (@BlueWizard777) reported 55 minutes ago

  @etrade ******* banks. 4% vs 18%+ for credit Hope I live to see it all come crashing down

• 
  Rae Shore (@RShore19) reported 55 minutes ago

  @etrade Whoever uses @etrade is an idiot...4 hrs and the platform shuts down..I was a customer since 1995 and I did a commercial for you..Now i will do a commercial for @Schwab!!They're the best