E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Login (59%)
• Website (30%)
• Trading platform (9%)
• Withdrawals (2%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Withdrawals	6 minutes ago
Fremont	Website	4 days ago
Springport	Withdrawals	8 days ago
Long Beach	Website	10 days ago
Los Angeles	Website	14 days ago
Noida	Withdrawals	15 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mickey (@ELITESTOCKPICK) reported 7 minutes ago

  @etrade, your down can’t sell my option, this is not acceptable, anyone have a better service thy recommend

• 
  Kyle Pratt (@KyleBPratt) reported 8 minutes ago

  I guess @etrade ‘s Twitter is down too. You have to communicate

• 
  BeastModeStocks (@BeastModeStockz) reported 11 minutes ago

  @NotFinancialRep @SchwabTrading @etrade Same happening with TD Canada. Used to be great. Now cant make a trade there. Worsr decision they made was reviewing every trade and making people call in trades. Worst part is when someone answers they have to get approval for a trade cause they are not licensed. 10 min execution for a trade that moves in milliseconds. 🗑 is a compliment to TD. Junk.

• 
  Sandstone Capital (@SandstoneStox) reported 13 minutes ago

  @JRIGWM @etrade Understandable and that’s frustrating no doubt. I’m certain Morgan Stanley holds everyone’s dividend payment overnight so they make money lending it to other institutions with USD LIBOR just like banks do maybe file a complaint with the SEC?🤷

• 
  Gail (@GailHedglin) reported 13 minutes ago

  @etrade PLZ ANNOUNCE ON CNBC OR X WHATS HAPPENING WE CANT LOGIN ...IM ON HOLD 45 MINS NOW ON PHONE..MUST BE REALLY BAD .

• 
  sachin sanghi (@sanghisa) reported 19 minutes ago

  @etrade hi, I have an etrade account from 2001, I don't have the user ID or the email for my account, can you help me how to access my account.. I have the paper statement from 2003..

• 
  Gail (@GailHedglin) reported 19 minutes ago

  @grigetio @etrade I'm on hold 25 mins..can't trade can't sell don't answer phone damn

• 
  Golden Tickets (@VE_Starr) reported 19 minutes ago

  Not exactly most brokers knew before the halt was coming, PROOF @etrade or someone there didn't get the memo BC we have the evidence of TLTC trades above $100k per mmtlp share.. mmat fix was in well before the halt

• 
  Dhongi Baba 🇮🇳 (@BabajiKaThullaa) reported 21 minutes ago

  @etrade What is going on? Orders are not going through. Customer service is on hold for 20 min. Are the systems down??

• 
  GOAT (@DairyQu64778493) reported 24 minutes ago

  @stockshop199020 @etrade This is absolutely insane. I’ve got 2 large buy and sell orders in limbo and everything is down. Wtaf?

• 
  Ashley Ansley (@ashley__ansley) reported 25 minutes ago

  wtf @etrade what is happening!

• 
  Milan (@MPatel_1980) reported 26 minutes ago

  @etrade why is everything down?

• 
  Steve-Sapphire01 (@Sapphire01Steve) reported 28 minutes ago

  @etrade Your site is down again!! Classaction coming.

• 
  Heddge (@Bunty11311235) reported 28 minutes ago

  @BenBSP @etrade Etrade charts are not working and slow processing

• 
  Aashish Patil (@aashishpatil) reported 33 minutes ago

  @etrade 3 days before tax deadline you choose to have system maintenance so I can’t access my tax documents.

• 
  Buns&Coffee (@schang76) reported 36 minutes ago

  @etrade @MorganStanley did they buy Etrade or did MS sell themselves in a merger because they are one of the worst shops on Wall St that survived by getting bailed out by American taxpayers through trickery and blackmail? can't even keep the lights on properly on a trading day.

• 
  StocksNDietCoke (@JackJacobsonAZ) reported 38 minutes ago

  @etrade no 24 hour, horrible new platform loaded with bugs, bad charts, wtf. Where is $MS executives

• 
  PianoRay (@RaymondChurchi3) reported 43 minutes ago

  @TheTradingNinja 36 minutes on hold with @etrade only to be told yes we know parts of our system are down we are working to restore them asap.

• 
  Islander Bob (@Islander_Bob) reported 44 minutes ago

  @etrade down again. You suck! Moving to @RobinhoodApp !

• 
  USA. Long term Investor (@stocks4545) reported 46 minutes ago

  @etrade WTF - website down??

• 
  Heddge (@Bunty11311235) reported 46 minutes ago

  @BenBSP @etrade Etrade down no answer call they are going to pay me big time

• 
  Steel_City412 (@jason_hemphill) reported 47 minutes ago

  @etrade You guys ****** me this week bad. I can’t even log in now with positions that require management

• 
  TheRealJessicaOwens (@TRJessicaOwens) reported 47 minutes ago

  @etrade HEY, FIX YOUR POWER ETRWDE APP, NOT SHOWING THE DAY’S CHANGE IN FUTURES!! FIX IT

• 
  ][\/][ Eric ][\/][ (@EMznSanders) reported 51 minutes ago

  @RaymondChurchi3 @TheTradingNinja @etrade I didn’t check. I went in to sell my positions and it went through. I just checked again and it’s down also.

• 
  Miko (@wintament) reported 52 minutes ago

  @etrade finally got someone to answer - When they answer please be polite - not the fault of the rep - so keep it civil but do emphasize that being a customer is probably no longer in your best interest if you want to vent

• 
  Faridoodle (@Faf_314) reported 52 minutes ago

  **** YOU @etrade YOU ARE COSTING ME MONEY NOW! FIX YOUR STUPID FK'N SITE

• 
  Mandrel (@JoldersmaBrian) reported 59 minutes ago

  @TwoThreeXYZ @DanielMCharter @etrade Webull is ok. Robinhood isn’t bad. Have fidelity for long term hold and dividend stuff and it’s ok. Siri here I come. Hopefully OTC

• 
  Marcus Fahey (@TheMarcusFahey) reported 59 minutes ago

  Wow… @etrade is just down before the weekend… fix it, now! Costing millions of people.

• 
  ShaedyChirps (@ShaedyChirps) reported 1 hour ago

  @TimSpursFan @etrade as of like 2 days ago i put in the few dozen orders im doing today to save time, but thigns are down so much i think i need to shift my collars down.. it usually does take me hours... maybe this is a sign things will expire and then shoot up and that i shouldnt be capping gains?

• 
  David Michael Berry (@DavidB94509) reported 1 hour ago

  @BenBSP @etrade yes, cannot login just now