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E*Trade

E*Trade status: trading issues and outage reports

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Full Outage Map

E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

  • 61% Login (61%)
  • 29% Website (29%)
  • 9% Trading platform (9%)
  • 1% Withdrawals (1%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

CityProblem TypeReport Time
Concord Login 7 days ago
Fort Worth Trading platform 13 days ago
Rochester Website 15 days ago
Clinton Township Trading platform 25 days ago
Franklin Login 26 days ago
Franklin Login 26 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • zman14
    The Original (Beyonceless) Jay Z 🇺🇸 🇺🇦 (@zman14) reported

    the service reliability continues to deteriorate with @etrade now can't even logon and the "wait time" for customer service is estimated at 30 minutes. Absolute failure. @MorganStanley

  • LunchMeat3270
    LunchMeat3270 (@LunchMeat3270) reported

    PSA: I hope no one here uses @etrade Awful. Most fees. Use anyone but!

  • GailHedglin
    Gail (@GailHedglin) reported

    @etrade ARE YOU HAVING LOGIN ISSUES? I CANT GET IN PRO PLATFORM OR WEBSITE???? I'M ON HOLD ON PHONE 25 MINS

  • BARONVONFANCY
    BARON VON FANCY (@BARONVONFANCY) reported

    @AAmerican2A @etrade seriously wtf @etrade. I cant login in and no one is answering the phone

  • christinebarnum
    Christine Barnum (@christinebarnum) reported

    Is @etrade app charts not working?

  • USAPatriotVA1
    USAPatriotVA (@USAPatriotVA1) reported

    @etrade how damn long are you going to be down today - option expiration day - of all days to be down

  • Brian7722763252
    Brian (@Brian7722763252) reported

    @etrade I cant login. Im lossing money. How will u compensate for this?

  • mkarias1
    TraderMK (@mkarias1) reported

    Charts are not working in @etrade platform!!!

  • coinsavage
    CoinSavage (@coinsavage) reported

    @etrade cool... maybe etrade could leverage AI to make my account load right now? It's been down for an hour.

  • jdg4815
    Goldberg Jerome (@jdg4815) reported

    @etrade so your entire system is down and agents on phone just say sorry we don’t know what the issue is? How professional!

  • PikachOTC
    PikachOTC (@PikachOTC) reported

    @etrade FIX YOUR ****

  • Belfatto45
    WOOD (@Belfatto45) reported

    @etrade I can't log in to either app or the website. Wtf! let's go! Triple witching friday of all days. Never have a problem with you but this is fishy.

  • zman14
    The Original (Beyonceless) Jay Z 🇺🇸 🇺🇦 (@zman14) reported

    WTF @etrade @MorganStanley - access issues? unable to login? fix your systems. now.

  • Bunty11311235
    Heddge (@Bunty11311235) reported

    @BenBSP @etrade Etrade be ready this week to pay me my losses due to your glitch on Friday

  • aashishpatil
    Aashish Patil (@aashishpatil) reported

    @etrade 3 days before tax deadline you choose to have system maintenance so I can’t access my tax documents.

  • glennymo369
    glenn mosley (@glennymo369) reported

    @etrade Does anyone know of a trading software closer to etrade pro? The new one is absolute **** and probably used to **** the user. I am easing into cash so I can leave this pos.

  • GailHedglin
    Gail (@GailHedglin) reported

    @etrade PLZ ANNOUNCE ON CNBC OR X WHATS HAPPENING WE CANT LOGIN ...IM ON HOLD 45 MINS NOW ON PHONE..MUST BE REALLY BAD .

  • Paolisimas
    Paolísima Individualista ✍️🗽💕 (@Paolisimas) reported

    @etrade Why is your platform down while we are in a middle of a trade? Are you going ton refund us is we face a loss?

  • TheRealCBones
    Chad South (@TheRealCBones) reported

    Had a check washed (fraudulently cashed) from @etrade account. Filed a police report, filled out required paper work and it has been over 40 days. No resolution, despite weekly calls to customer service. Really shocking they aren't fixing this like normal banks.

  • NerdRandy
    Randy Daniel (@NerdRandy) reported

    @etrade Very disappointed that the service is down and customer support wait times is long and ETrade hasn’t notified customers via any means of the outage of service.

  • amcOGape
    💎👐🦍 (@amcOGape) reported

    @etrade now holding unsettled funds from trading as part of a new company policy. WtF is going on?

  • Andrew99Blue
    Andrew (@Andrew99Blue) reported

    @Maximus_Holla Marekts sitting on critical support. E-trade mysteriously goes down. I'm guessing we'll get access on Monday and accounts will be empty. This is going to be criminal. Come on @etrade. Stop being China.

  • DairyQu64778493
    GOAT (@DairyQu64778493) reported

    @etrade Your site, app and customer service lines are all down right now. I have buy/sell orders that I don’t know if they’ve been filled and cannot exist. What is going on?

  • 10_or_0
    10 or 0 (@10_or_0) reported

    @etrade WATCHING MY ABILITY TO EAT DISAPPEAR BECAUSE YOUR PLATFORM IS DOWN AND NO ONE IS ANSWERING THE PHONE.

  • JAMS9393
    Jay (@JAMS9393) reported

    **** @etrade this app is a piece of ****, system down on a trading day is unacceptable.

  • BabajiKaThullaa
    Dhongi Baba 🇮🇳 (@BabajiKaThullaa) reported

    @etrade What is going on? Orders are not going through. Customer service is on hold for 20 min. Are the systems down??

  • Faf_314
    Faridoodle (@Faf_314) reported

    **** YOU @etrade YOU ARE COSTING ME MONEY NOW! FIX YOUR STUPID FK'N SITE

  • TwoThreeXYZ
    TwoThree (@TwoThreeXYZ) reported

    @JoldersmaBrian @DanielMCharter @etrade I loved it until lately. Constant log in problems and lag

  • VE_Starr
    Golden Tickets (@VE_Starr) reported

    Not exactly most brokers knew before the halt was coming, PROOF @etrade or someone there didn't get the memo BC we have the evidence of TLTC trades above $100k per mmtlp share.. mmat fix was in well before the halt

  • jason_hemphill
    Steel_City412 (@jason_hemphill) reported

    @GailHedglin @etrade They’ve been ******* with my account all week. Every day this week I have not been able to make round trip day trades as if I don’t have over 25k. I’ve called them every day, they say they fixed it but same problem the next day. I’ve been on the phone with them for 1 hour as I type this