E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Website (32%)
• Login (26%)
• Trading platform (26%)
• Withdrawals (16%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
City of Saint Louis	Login	4 days ago
Westland	Withdrawals	5 days ago
Huntsville	Withdrawals	5 days ago
Virginia Beach	Trading platform	6 days ago
Milwaukee	Website	6 days ago
Los Angeles	Website	8 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Phil Davis (@phildavis40) reported 4 minutes ago

  @ericses @SawyerMerritt @etrade Same here, WTF. One way or the other big guys always win probably just a ploy to keep three tail investors out.

• 
  Melissa (@angelaira) reported 4 minutes ago

  @etrade You are only as good as you customer service, and yours is lacking.

• 
  Lionel Li (@lionelistic) reported 5 minutes ago

  @etrade Service is down? Phone line down?

• 
  Mickey (@ELITESTOCKPICK) reported 11 minutes ago

  @Bunty11311235 @BenBSP @etrade How can you take screen shots if the app is down

• 
  Heddge (@Bunty11311235) reported 12 minutes ago

  @BenBSP @etrade If your in the trade and losing money take screen shots and file trade enquirey this common for Etrade in Feb they paid me for the app down issue

• 
  CoinSavage (@coinsavage) reported 13 minutes ago

  @etrade cool... maybe etrade could leverage AI to make my account load right now? It's been down for an hour.

• 
  Tru (@TrueStockData1) reported 15 minutes ago

  @Joedirt12321 @etrade wtf im not able to get back in

• 
  Pain2 (@Pain2247) reported 15 minutes ago

  @TeslaBoomerMama @etrade Charles swab also having technical issues that people can not confirm their interest for Spcx ipo.

• 
  GOAT (@DairyQu64778493) reported 21 minutes ago

  @stockshop199020 @etrade This is absolutely insane. I’ve got 2 large buy and sell orders in limbo and everything is down. Wtaf?

• 
  CCIObserver (@CciObserver) reported 21 minutes ago

  @etrade And the "new and improved" Etrade "Pro" strikes again. Recent tickers/drop down feature in every single window and field (inc. options chain) has disappeared. Great product guys.

• 
  Charlie Harper (@CharlieBHarper) reported 21 minutes ago

  And after getting an agent, telling him the problem, I got a boilerplate answer about how balances are calculated rather then the agent addressing the error. His follow up - after 20+ minutes of wasted time - was to tell me to call @etrade. We've institutionalized failure.

• 
  It's only $ (@Jonny5_is_AI) reported 22 minutes ago

  @etrade your website, ios app, and desktop app are all not functional and i am unable to login. The customer service number has had me on hold for 30 minutes and no response to DMs here

• 
  Mandrel (@JoldersmaBrian) reported 29 minutes ago

  @TwoThreeXYZ @DanielMCharter @etrade Webull is ok. Robinhood isn’t bad. Have fidelity for long term hold and dividend stuff and it’s ok. Siri here I come. Hopefully OTC

• 
  Shalin Shroff (@shroff_shalin) reported 30 minutes ago

  @etrade wtf etrade does it really take an hr and more to fix the problem??

• 
  Tobias (@hostileunivers) reported 32 minutes ago

  @etrade E*trade will offer you money to open an account and never pay you, I’ve opened three with them, an IRA, a savings account and an individual brokerage account, never got paid their promotion for any of them, bad company

• 
  Ekardnam (@7Ekardnam) reported 34 minutes ago

  @etrade @MorganStanley absolute disaster today, could not close all my covered calls, will end up assigning a stupid amount of shares and costing me an asinine amount of money in taxes . Couldn’t trade on platform, called and they couldn’t place the trades. Etrade fix this. $ms

• 
  TheRealJessicaOwens (@TRJessicaOwens) reported 38 minutes ago

  @etrade HEY, FIX YOUR POWER ETRWDE APP, NOT SHOWING THE DAY’S CHANGE IN FUTURES!! FIX IT

• 
  Gail (@GailHedglin) reported 39 minutes ago

  @triad311 @etrade ITS ALL DOWN

• 
  Internet Bot (@shaggrugg) reported 41 minutes ago

  @etrade are we down right now?

• 
  PharmDad (@BNguyen74046) reported 42 minutes ago

  @etrade, for God sake, please fix your platform now. I can't login. I swear I will close the account with you after today.

• 
  Van Quan I 🌊RIVER | Bird🕊️ (@Vanquan_titans) reported 48 minutes ago

  @etrade when two become one is cute, but what exactly is merging here? accounts, tools, or costs? if this means one login for brokerage and retirement, a single tax pack, better cash sweep, and clearer order routing, my portfolio will actually feel it. if not, it’s just copy. what changes on day one, and is there a transfer bonus for consolidating assets?

• 
  Nick Jose (@nickgg10) reported 50 minutes ago

  @etrade E*TRADE is a brokerage built in 2007 and maintained by carrier pigeons. Awful communication, archaic platform, and customer service that exists only in legend. Don’t switch for the bonus. If you’re already there, leave—you don’t know what good service feels like.

• 
  Grigetio Dodger (@grigetio) reported 51 minutes ago

  @etrade could you at least acknowledge that there is an issue? wtfbbqkthxbye

• 
  mark lexus (@Mark_Lexus) reported 52 minutes ago

  fix it @etrade power etrade app for $TSLA "No Options are available for the requested symbol"

• 
  Osman Sarood (@osarood) reported 56 minutes ago

  @etrade 's platinum service is crap! Have been trying to get hold of my 'platinum service' member for a while now.

• 
  Gail (@GailHedglin) reported 57 minutes ago

  @etrade THE NEW PRO PLATFORM WONT EVEN STAY UP LOL IT GOES DOWN SAYS EXPIRED!! IF YOU LOG BACK IN , FEW HRS LATER GOES DOWN AGAIN SAYS EXPIRED!!! IVE NEVER SEEN A PLATFORM AS BAD..IM LOOKING AT OTHER BROKERS...

• 
  THE PENNY HEIST (@TheeEvilHag) reported 58 minutes ago

  @TwoThreeXYZ @etrade My etrade was working … been trading without issue today

• 
  C (@Cofc64) reported 1 hour ago

  @etrade how come no notification of the site being down. Unbelievable. Do better.

• 
  AleXandra Merz 🇺🇲 (@TeslaBoomerMama) reported 1 hour ago

  @BLSmith2112 @etrade oh I am sorry, Brandon. Anything I can help you with?

• 
  Heddge (@Bunty11311235) reported 1 hour ago

  @BenBSP @etrade Etrade down no answer call they are going to pay me big time