E*Trade status: trading issues and outage reports
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Full Outage Map
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Problems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
- Website (33%)
- Trading platform (27%)
- Login (24%)
- Withdrawals (15%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 City of Saint Louis
|
Login | 52 minutes ago |
|
Westland
|
Withdrawals | 21 hours ago |
|
Huntsville
|
Withdrawals | 2 days ago |
|
Virginia Beach
|
Trading platform | 2 days ago |
|
Milwaukee
|
Website | 3 days ago |
|
Los Angeles
|
Website | 4 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Rae Shore (@RShore19) reported@etrade Whoever uses @etrade is an idiot...4 hrs and the platform shuts down..I was a customer since 1995 and I did a commercial for you..Now i will do a commercial for @Schwab!!They're the best
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Andrew (@Andrew99Blue) reported@Maximus_Holla Marekts sitting on critical support. E-trade mysteriously goes down. I'm guessing we'll get access on Monday and accounts will be empty. This is going to be criminal. Come on @etrade. Stop being China.
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BARON VON FANCY (@BARONVONFANCY) reported@AAmerican2A @etrade seriously wtf @etrade. I cant login in and no one is answering the phone
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BluntForceOptions (@BluntForceOpt) reported@etrade The deterioration of @ETrade since the @MorganStanley takeover has officially hit a breaking point. Today is a total system meltdown--options data failing to load, charts broken, and the platform is completely unusable. I’m fortunate to trade on a proprietary platform that keeps me operational, but that doesn’t excuse this. Even as a secondary backup, this level of service is a slap in the face to those of us who stayed loyal through the 2008 financial crisis and decades of market shifts. What was once a reliable tool has been hollowed out by corporate arrogance and gross technical incompetence. If you’re a serious trader, this is no longer a safe or viable home for your capital. I’m officially moving all capital out and scouting a new broker for my secondary accounts. This clown show is over.
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Bren (@Brenw) reported@etrade What's the contact number for Ireland service desk? I've tried 1800 90 3588 (not regcognised) and +1 650 599 0125
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Steel_City412 (@jason_hemphill) reported@GailHedglin @etrade They’ve been ******* with my account all week. Every day this week I have not been able to make round trip day trades as if I don’t have over 25k. I’ve called them every day, they say they fixed it but same problem the next day. I’ve been on the phone with them for 1 hour as I type this
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StocksNDietCoke (@JackJacobsonAZ) reported@etrade how the hell is your $SPCX quote different from my Schwab and Nasdaq quote? @MorganStanley please help and bring back pro
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I want a Tesla, need them SPCX IPO shares ,waiting (@We_Rock_On) reported@Fidelity @etrade UPDATE: 10 lousy shares showed up in my fidelity positions ,seriously, wtf am I going to do with 10 shares . 10 shares so you hope we keep our accounts with ya ,well you ARE WRONG .
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max2205 (@max2205) reported@wallstengine i bet mostly @etrade accounts that can't stand their new trading platform which they refuse to fix after 6 months released
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Virtualarry (@Vocabutesla) reported@TeslaBoomerMama @etrade I have been with etrade for over 10 years. They have always been great. Absolutely no fees for banking with minimum balance which my Roth satisfied. With that comes the ups and downs of “virtual banking” I have not had a traditional brick and mortar bank since year 2000. Back then people thought i was crazy “your information will get hacked etc”. The etrade acquisition by Morgan Stanley complicated some things. Extremely slow to update systems to modern day standards. Took years to fix some online issues and services offered. Simple things like access to Zell. I registered for ipo access over a year ago. Nothing to do with Soace X. Everything to do with being prepared for future opportunities. I would be cautious with situations where someone is registering too close to the time they want to participate in an ipo. Not saying this person is not qualified but sometimes the things need time to iron out. Phone calls with etrade representatives etc.
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Joe DeWitt (@xrpjoe) reported@etrade - fix your login issue! just got a notification that a trade has been executed but we can't log in. Not good!!!
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Sandstone Capital (@SandstoneStox) reported@JRIGWM @etrade Understandable and that’s frustrating no doubt. I’m certain Morgan Stanley holds everyone’s dividend payment overnight so they make money lending it to other institutions with USD LIBOR just like banks do maybe file a complaint with the SEC?🤷
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Bob McCormick (@bmccormick70) reported@TheAthletic @etrade The NCAA should be EMBARRASSED as the way the S Carolina/UCONN game is being officiated. It’s RUGBY, not basketball!! Why have the best teams playing, and allow everyone to hold, push, and grab!! It’s AWFUL!!
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Author Brett Scott Ermilio (@BrettErmilio) reported@etrade Bad look and no info on the downage. Def need to move a chunk of my money to my Fidelity acct so I can at least have more balance. This happens too often with this platform.
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Middat Yildiz (@middatyildiz) reported@etrade is having feed error issues. $MU $WDC $SPCX $GS @GoldmanSachs
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Rick Leggett (@Badgerfan0001) reported@TeslaBoomerMama @etrade Agree, @etrade has still not helped me in regard to the SPCX IPO. Terrible.
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Middat Yildiz (@middatyildiz) reportedIs @etrade having market data feed error, feed corruption, or a quote dissemination issue? @MorganStanley
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Umalin Kelleher (@UmalinKelleher) reported@etrade I used to have E*trade account was 10 years by now and can’t login, I want to get in touch with who is real inside see if my money still there. If I can have physical address to sent mail.
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Charlie Harper (@CharlieBHarper) reportedGood afternoon to everyone except the IT department at @etrade, who can't seem to get things working right today, aren't calculating balances correctly, and have been "one minute" away from help for 15 minutes and counting.
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Woton (@BlueWizard777) reported@etrade ******* banks. 4% vs 18%+ for credit Hope I live to see it all come crashing down
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Adam Frank Dynda (@JerseyShorz) reported@grok @Grok I think @etrade is robbing me too. All of a sudden my brokerage account is way down is value when the market is up. Odd.
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Creemer (@Creemer14) reported@etrade the system is down and not even reading my social security on the phone.... I waited on the phone for awhile....Please address....Thanks....
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A.American (@AAmerican2A) reported@etrade The entire E*Trade platform is down and has been for a while. Nobody answering the phone?? Provide an update!
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Golden Tickets (@VE_Starr) reportedNot exactly most brokers knew before the halt was coming, PROOF @etrade or someone there didn't get the memo BC we have the evidence of TLTC trades above $100k per mmtlp share.. mmat fix was in well before the halt
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Nota Gaylib (@dfdfdfd243799) reported@GailHedglin @etrade nope, still not working. Losing thousands.
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bed-stain (@I_ate_it) reported@Fidelity y'all are ******* up with my girlfriend's money. Better fix you bootstraps or these boots are walking over to @etrade
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Gail (@GailHedglin) reported@grigetio @etrade I'm on hold 25 mins..can't trade can't sell don't answer phone damn
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Apis Equity (@apisequity) reportedIf @CharlesSchwab is giving you trouble purchasing $ntrp join us over at @etrade …they’ll let you load the boat down here and ride this one up…let’s go
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Jeff Gawlinski (@JeffGawlinski) reportedOur stock purchase is through @etrade but the service is awful and can't connect to anyone. Next employee pulse meeting, will bring this up to see if a different platform would be better who provides better support.
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Tobias (@hostileunivers) reported@etrade E*trade will offer you money to open an account and never pay you, I’ve opened three with them, an IRA, a savings account and an individual brokerage account, never got paid their promotion for any of them, bad company