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E*Trade

E*Trade status: trading issues and outage reports

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Full Outage Map

E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

  • 33% Website (33%)
  • 33% Trading platform (33%)
  • 28% Login (28%)
  • 8% Withdrawals (8%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

CityProblem TypeReport Time
San Jose Website 8 days ago
Winter Park Login 13 days ago
Lilburn Website 13 days ago
Brooklyn Trading platform 13 days ago
Camarillo Login 13 days ago
Dade City Trading platform 13 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • slumbum
    Edmund J. Janas (@slumbum) reported

    @ETRADE @MorganStanley Froze all accounts, including Social Security, despite funds sitting right there to cover it. Won't let me rectify the overdraft myself either. "1 min to live agent" 1 hour, then hangs up. Every time. 20 yrs a customer. food/meds #etrade #MorganStanley

  • DawsonBarcey
    ❀Dawson❂ (@DawsonBarcey) reported

    @coinbase I just initiated a stock portfolio transfer from E*TRADE to Coinbase. E*TRADE was able to get on the phone with me and verify the outgoing transfer and making sure that I got my reimbursement for the fee that they had charged me. I can’t get a single human person at Coinbase both on chat or phone to assist me about the transfer verification. I feel like I should transfer all my **** back to @etrade because their customer service is superior.

  • KaplanHDG
    Heather (@KaplanHDG) reported

    @monomyth @etrade I’m having the same problem. The participate button was greyed out and now I’m getting the same error message.

  • NadiaLoGreco
    Nadia Lo Greco (@NadiaLoGreco) reported

    @etrade Do better @etrade have been trying for over a month to access my money to no avail. On top of it, I am now also out money because of your error. The case manager won’t let me escalate beyond him and I still don’t have my money. At my wits end and no one is willing to help me

  • BlueHeronIOP
    BlueHeron (@BlueHeronIOP) reported

    @etrade Hey E*Trade, your systems are down right now at 7/30/2026 at 10:34am. When is it coming back up?????????????

  • phildavis40
    Phil Davis (@phildavis40) reported

    @ericses @SawyerMerritt @etrade Same here, WTF. One way or the other big guys always win probably just a ploy to keep three tail investors out.

  • angelaira
    Melissa (@angelaira) reported

    @etrade You are only as good as you customer service, and yours is lacking.

  • markbrownwriter
    Mark Brown (@markbrownwriter) reported

    @etrade is the worst! They’ve screwed up with my submitting a stock certificate for deposit. I’ve had to call them more than a dozen times over the past two months. And I always get the same answer: Call back in a few days. I can’t wait to close my account there.

  • osarood
    Osman Sarood (@osarood) reported

    @etrade 's platinum service is crap! Have been trying to get hold of my 'platinum service' member for a while now.

  • DDalesandro
    Trader Dave (@DDalesandro) reported

    @etrade wow wtf happened to your platform. Maybe don’t do bitcoin? Nothing loads.

  • illbethe_moon
    Trevor (@illbethe_moon) reported

    @TLAMB91 @etrade You gotta trade on Robinhood bro that **** NEVER goes down!!

  • jayrfletcher
    Jay Fletcher (@jayrfletcher) reported

    @etrade @MorganStanley Need someone from Executive Customer Support to contact me ASAP. My son had 3 legitimate, authorized transactions unexpectedly reversed from his account—including a $5,650 payment, a $3,800 PayPal payment, and another Robinhood payment.

  • SandstoneStox
    Sandstone Capital (@SandstoneStox) reported

    @JRIGWM @etrade Understandable and that’s frustrating no doubt. I’m certain Morgan Stanley holds everyone’s dividend payment overnight so they make money lending it to other institutions with USD LIBOR just like banks do maybe file a complaint with the SEC?🤷

  • byehiselllo
    hi (@byehiselllo) reported

    @etrade How about you guys fix your power trading app first

  • realTMDrake
    Drake Sanchez (@realTMDrake) reported

    @etrade Semiconductors made in the USA would help power datacenters.

  • GailHedglin
    Gail (@GailHedglin) reported

    @san92ying @etrade Get atty posting here won't help

  • Brenw
    Bren (@Brenw) reported

    @etrade What's the contact number for Ireland service desk? I've tried 1800 90 3588 (not regcognised) and +1 650 599 0125

  • HamweeHammy
    Hammy (@HamweeHammy) reported

    @etrade sir please fix website

  • OptionalHellcat
    OptionalHellcat (@OptionalHellcat) reported

    $SPX $7500 SHORT was my setup; I was late Chased for the channel bottom @FiboNachoLibre & VWAP touch on the 14:00EST candle open. Bagged some profit @etrade account. And there’s the slide 🛝 RSI midline dive! Shame on me for not holding a runner; really need to work on that. Broken record.

  • GailHedglin
    Gail (@GailHedglin) reported

    @etrade THE NEW PRO PLATFORM WONT EVEN STAY UP LOL IT GOES DOWN SAYS EXPIRED!! IF YOU LOG BACK IN , FEW HRS LATER GOES DOWN AGAIN SAYS EXPIRED!!! IVE NEVER SEEN A PLATFORM AS BAD..IM LOOKING AT OTHER BROKERS...

  • QuinnHaze
    School Boy Q (@QuinnHaze) reported

    Etrade is down... get your **** together or I will leave the platform after nearly 20 years of being a customer. @etrade @MorganStanley

  • nitsujader
    Justin Reda (@nitsujader) reported

    Hey @etrade since your feedback form fails to submit: Got locked out of my account because you decided to send a text message without mentioning that message is coming. This is a terrible user experience and is making me consider closing the account. There is no way to turn off that setting either? I just need to expect some trades might have a confirmation follow up now? wtf?

  • TargaGordon
    MoonStonks (@TargaGordon) reported

    @etrade I even called, your system kept saying I didnt have a valid account or SSN linked to an account then was on hold for so long I gave up. Despite me being logged in, can't do anything on the platform. Awful, I'll be moving it all off once it re-opens. Too many times now!

  • Bekim1977
    Bekim Rizvani (@Bekim1977) reported

    @benjune @etrade yay We're experiencing technical issues, but your account is still secure. Please try again later. Some or all of your account balances cannot be displayed or included in your total assets, but your accounts remain secure. Please try again later.

  • Wrightslake
    Crystal Basin (@Wrightslake) reported

    Hey @etrade why dont you fix your widget app so the damn watch list that we choose stays on instead of constantly changing to your default device watch list.

  • MisterWittman
    Mister Wittman (@MisterWittman) reported

    Of course @etrade is down and I can’t sell

  • GfVault
    GF Vault (@GfVault) reported

    Based on my experience, I would strongly advise anyone against opening an account with @etrade or @MorganStanley. Nearly $10,000 restricted, legitimate payments reversed, two promised deadlines broken, 15+ calls, and still no explanation, timeline, or accountable person.

  • jfeehan888
    Jane Feehan 🇺🇸 (@jfeehan888) reported

    @em26jamie @etrade App login problems today

  • darrenhydro
    Darren Wilson (@darrenhydro) reported

    @etrade Can you guys stop with the damn "come trade crypto now!" pop ups inside the customer accounts on the website? Morgan Stanley is turning E Trade into Twitter.

  • latterisgreater
    Crissie (@latterisgreater) reported

    @etrade your customer service reps are nim rods 😬