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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Website (41%)
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Login (41%)
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Trading platform (17%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New York City |
Website | |
| Atlanta |
Login | |
| Concord |
Website | |
| Fremont |
Website | |
| Oklahoma City |
Trading platform | |
| Oklahoma City |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Energy_Matters 🥯🚨🍍
(@EnergyMatters3) reported
@WillRayValentin @CharlesSchwab Same issue on @etrade
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Jimmy
(@Humbltrader95) reported
@jesseforbey @etrade I’m having same issue. Shows random number for ticket
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Patrick
(@patb1234567) reported
I opened an @etrade account in December, only to be receive a “some features may be temporarily unavailable until we can speak with you” after funding my account. Now, @etrade won’t let me withdraw my funds that I have not even invested. I have called the customer service
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Clayton Stobbs
(@cstobbs) reported
@etrade I started in your chat support queue at about 11am with an estimate of 112 minutes. It's now 3:07 and still waiting... help...
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Pretty Ricky
(@stringer5189) reported
Friends I've been trading since 2014 on @etrade last Friday w/o notice/reason they restricted my account will only allow me to sell after speaking to customer service they terminating my account w/o stating the reason & I must liquidate/transfer @JMacInvesting @Matthew_Hibbing
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Trade Candles
(@S20ll) reported
@kkernttb @etrade January was worst case ..
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Not Harold Melvin
(@ih8minraz) reported
@stocktrader300 @etrade Same issue. Restart did not help.
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Amol
(@Ajadhao) reported
Experiencing worst customer service from @etrade
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DD masked man
(@tradeviewspy) reported
@etrade Wtf are u guys doing charts not working L2 showing wrong prices
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Carlos
(@njcarlos) reported
@etrade Do y'all have phone support? I can never get support on the line, literally on hold for hours...
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Mike Scrip
(@mskryp) reported
Hi @etrade , why do I get locked out and have to call customer support and wait multiple hours just to unlock my password?? WORST customer experience. I’m still on hold on phone and chat not. This is rediculous. My advise, do NOT use E*TRADE #etrade #theworst
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#BTC PX_DISCOVERY
(@Cryptochick2020) reported
@etrade why is the GME I sold 30 minutes ago still showing in my account? @The_DTCC @etrade is having issues just not telling anyone?!
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Chow Yun-Fat
(@ChowYun_Fat168) reported
@etrade your E*TRADE pro platform sucks! It constantly freezes during volatile markets. Plz fix it! Losing ppl $$$$!!!
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Roger That
(@HeyRogerThat) reported
@etrade why can't i close my positions? The website and the power etrade platform is not working? Saying "Cancel Pending"!!!
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Pretty Ricky
(@stringer5189) reported
@etrade @JMacInvesting @Matthew_Hibbing I do not own $GME $AMC or any other meme stock... I think this may be happening on large scale to manipulate the market is anyone else having problems?
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Cass
(@momlifebycassie) reported
WTF is happening with my $TSNP @etrade
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KKern, TTB
(@kkernttb) reported
. @etrade think its possible to fix your laggy Level 2 data? I know it's only been a week, but maybe put it on the list... TYVM!!!
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BK
(@caduc1970) reported
@etrade Another day and another E*TRADE issue... 45 minute hold times... get used to it
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Jericho_Battles
(@Jericho_Battles) reported
@etrade Do you guys ever read messages from the message center? You guys have cost me $400 because I’ve got 1000 shares of $cbbt that is untouchable due to a technical glitch!!
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Howard Seeman
(@HSeemanNC) reported
@Marc_McLovin @etrade Imagine being in @etrade customer service. Yeah boss I really think making clients wait 280 minutes is totally reasonable. I'm mean we have a recording on the line stating due to high call volume you may experience longer than normal (LOL) waits.
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aging quickly
(@anyharder) reported
[tweet in which i would complain about @etrade customer support if they actually had any]
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JCOB
(@NestaNalah) reported
@etrade I have been waiting over 30minutes to speak with someone - HELP. I am on hold both on the website and on the phone. I need urgent assistance. #EtradeNoCustomerService
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Jesse Forbey
(@jesseforbey) reported
@Humbltrader95 @etrade It’s trading under TSNPD for about the next month; however, I’m unable to see any of my position details so it doesn’t help me much.
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Dina
(@DinaMarie84) reported
I WILL BE FILING A LAWSUIT AGAINST @ETRADE. THIS IS WAY TOO MANY TIMES OVER THE PAST MONTH THAT THEIR SYSTEMS ISSUES HAVE COST ME MANY THOUSANDS OF DOLLARS. EXPECT TO HEAR FROM MY ATTORNEY.
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Stock Hollywood
(@StockHollywood) reported
@CheatCode_J @etrade dude wtf, luckily I'm lucky and they worked to my advantage, geesh
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Algo Bundy
(@bri4343) reported
@etrade You are such a terrible broker. Your platform goes down every single day. You used to have an excellent product. You used to have excellent customer service. It’s so painfully obvious that you decided not invest in either anymore.
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Flint Beckstone
(@flintb22) reported
Anyone else having trouble with @Etrade? Gains are all zeros
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ZenRVN
(@ZenRVN) reported
@Ravenmode @coinbase @etrade I think tZERO could become a very real competitor if it gets its act together. The $20k daily limits that I’ve heard will be happening with the update in April would certainly help. They also need to allow people to sell coins on tZERO that weren’t purchased on tZERO, imho.
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Not Harold Melvin
(@ih8minraz) reported
@etrade FIX YOUR SERVERS!
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Sheldon Cooper
(@stocktrader300) reported
@etrade #etrade Etrade Pro sucking real bad today again. Prices lagging and the bid and ask sometimes are very delayed or frozen. Unusable today.