E*Trade status: trading issues and outage reports
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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Problems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
- Login (60%)
- Website (29%)
- Trading platform (10%)
- Withdrawals (1%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Website | 3 days ago |
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Withdrawals | 4 days ago |
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Login | 12 days ago |
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Trading platform | 18 days ago |
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Website | 20 days ago |
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Trading platform | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Bourbon Trader (@bourbontrader34) reported@etrade is down
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Goldberg Jerome (@jdg4815) reported@etrade so your entire system is down and agents on phone just say sorry we don’t know what the issue is? How professional!
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People’s Accord (@peoplesaccord) reportedE*Trade down? Market orders are not processing and I can’t access my account. Not the first time, pretty ridiculous @MorganStanley @etrade
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Braden TeWinkel (@braden_tewinkel) reported@etrade being down for over 20 minutes and counting is unacceptable
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WOOD (@Belfatto45) reported@etrade I can't log in to either app or the website. Wtf! let's go! Triple witching friday of all days. Never have a problem with you but this is fishy.
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Citizen Watch Report (@Citizenwatchrep) reported@Faf_314 @etrade I submitted my case for compensation. If they proved yours please update me. First time I ever lost money due to outage, scary af
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NoMad (@mySanctuaries) reported@etrade @MorganStanley This has been an issue for many years. Several others too. I thought the issues would be fixed when Morgan Stanley bought them. No such luck. The app data still sucks!
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Author Brett Scott Ermilio (@BrettErmilio) reported@etrade Bad look and no info on the downage. Def need to move a chunk of my money to my Fidelity acct so I can at least have more balance. This happens too often with this platform.
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Jay (@JAMS9393) reported**** @etrade this app is a piece of ****, system down on a trading day is unacceptable.
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Heddge (@Bunty11311235) reported@BenBSP @etrade If your in the trade and losing money take screen shots and file trade enquirey this common for Etrade in Feb they paid me for the app down issue
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GuyonFIRE (@Guyon_FIRE) reportedHey @etrade are your networks down? Cannot log in and can’t get anyone on the phone
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10 or 0 (@10_or_0) reported@etrade WATCHING MY ABILITY TO EAT DISAPPEAR BECAUSE YOUR PLATFORM IS DOWN AND NO ONE IS ANSWERING THE PHONE.
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Patrick Mullins (@jpatmull) reportedTime to move all my money out of @etrade! Tired of the continual issues.
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USAPatriotVA (@USAPatriotVA1) reported@etrade down on option expiration day. Good Grief you hacks
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Badboys03 (@Badboysmarket) reported@etrade Major move must be coming if your website is down.
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The Original (Beyonceless) Jay Z 🇺🇸 🇺🇦 (@zman14) reportedyeah, that "expected wait time" from @etrade is not accurate...now over 32 minutes. fix this. @MorganStanley
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Ruben M (@martrub) reported@TheTradingNinja @etrade Platform down 😕
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Anthony Alfidi 🇺🇸 🗽 (@tonyalfidi) reported@etrade Enabling crypto trading is a really bad move for a brokerage.
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Tru (@TrueStockData1) reportedafter 47 minutes waiting for @etrade to answer, they say there's nothing they can do other than get me in Queue with a trader, with the estimated wait time being almost 2 hours They have no other solution. This is pitiful.
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Slexum (@slexum) reported@etrade Why is the platform down?
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h4#xd (@JsP7Y8) reported@etrade hi, etrade web has been down for 30 min? what is going on?? I can't sell my position
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dayum.daniel (@dayumm_daniel) reported@etrade how would you allow someone to buy something and then not let them sell it. Wtf!?! Crooks
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CS (@puregsd) reported@etrade is the worst online brokerage. They shouldn’t have a license. Their Premier team is completely unqualified and deceptive! Stay away!!
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Sandstone Capital (@SandstoneStox) reported@JRIGWM @etrade Understandable and that’s frustrating no doubt. I’m certain Morgan Stanley holds everyone’s dividend payment overnight so they make money lending it to other institutions with USD LIBOR just like banks do maybe file a complaint with the SEC?🤷
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Grumpy Old Man (@JHeggemeyer) reported@etrade costing me money today. Somehow was able to enter a sell order at market, but now it won't execute ffs..... Already cost me $50 in profits. Probably turn into a loss before they fix this ****
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Koushik Ray (@realKoushikRay) reported@etrade Why dont you post here how long will the outage last instead of leaving so many people guessing? If you dont have an estimate, that is fine too, but right now you have a lot of people anxious and helpless without any information.
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Shalin Shroff (@shroff_shalin) reported@etrade wtf etrade does it really take an hr and more to fix the problem??
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🦄 Fund.Drone.DefenseTech.Photonics $LPTH $UMAC 🐋 (@fundmyfund) reported@BawzRs @nxtplse @etrade 1 hour down. You have some powers.
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Joe DeWitt (@xrpjoe) reported@etrade - fix your login issue! just got a notification that a trade has been executed but we can't log in. Not good!!!
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Golden Tickets (@VE_Starr) reportedNot exactly most brokers knew before the halt was coming, PROOF @etrade or someone there didn't get the memo BC we have the evidence of TLTC trades above $100k per mmtlp share.. mmat fix was in well before the halt