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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (38%)
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Website (31%)
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Trading platform (31%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Daytona Beach |
Website | |
| Washington, D.C. |
Login | |
| Phoenix |
Login | |
| Palm Coast |
Login | |
 Sollentuna |
Trading platform | |
 Santo Domingo |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Thomas 夏駿
(@acuedadamente) reported
@etrade This back and forth has been going on for literally weeks. When I ask if there is anything else I can do, they say that no, someone will contact me if so. No one has ever contacted me. I am liquidating all my holdings with them to rebuy in another broker because this is terrible
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The Good 'NYPD' Lieutenant 🇺🇸Let's Go Brandon
(@bklyngk) reported
@StarSteins @etrade It's probably a decimal point issue. 2.37 would be more believable.
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FaBio
(@fabiobarreiro) reported
@sdafm53 @etrade The platform works fine, but customer support waiting time is unacceptable....I've been trying to call them for months...spent several bucks using my Skype credits ( I live in Brazil)
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Mike Lowry
(@HashTagHooper) reported
@etrade how long I have to wait on the phone to speak with somebody damn
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Dan Shoemaker
(@shoe_cassel) reported
I just opened an @etrade account and was told that “action is required on my account” to trade. I’m almost on hour 3 of a customer service hold to attempt to fix. Help!
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pjcomedysportz
(@pjcomedysportz) reported
@etrade TWO HOURS ON HOLD!!!! WTF?????????
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DFLY
(@GreenTeamDFLY) reported
@ldev117 @etrade Just look at real time quotes on power etrade vs the L2 quotes on otcs & switch btw big board tickers on dropdown & clearly see that issue still too. Even haps on option chains STILL as well when switching tickers on a chain. Unacceptable. LOTS are being misled by WRONG/off L2s.
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Morray
(@MorrayFive) reported
@shoe_cassel @etrade Had exactly the same issue but i was helped by a hacker called KridCrack on Instagram he's the best. Text or WhatsApp him +14144854707
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John Morris
(@johnmorrismusic) reported
@GGatsby77 I’m ready. I hope @etrade will support it
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Priyanca Pande
(@PriyankaPande09) reported
Worst customer service ever @etrade Been on hold for 4 hours today and still counting…..
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Veronica
(@Staphiniehollan) reported
@etrade Quickly send a direct message to @hack_renutt11 on Instagram for help. Mine was recovered by him, he's genuine
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Sean Leong
(@_seanleong) reported
@StarSteins @etrade Sorry you’re experiencing such service, send me a Dm to learn more about how you can invest in crypto properly and earn profits daily!
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RedPillOptionTrading
(@calvin_RPOT) reported
@etrade fix the platform so I can look at all my accounts at one time!! Get it together!
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Tim
(@Tim75957273) reported
@etrade on Android etrade app I get error message when doing an analyst Research it works fine going to website
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JTradz
(@TradzJ) reported
@etrade you have a ****** platform and horrible customer service. Hope you go under with all the new competition...
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pratfall54
(@ErIcNel84194499) reported
@etrade all they Can do is apologize, which is weakness! Meaning they can’t take care of their business, and the apology does nothing for the customer. The service reps are actually very helpful it’s the others who you can’t talk to that just don’t care.
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Viv
(@vbender) reported
@etrade NO ONE answers your 1-800 number. I’ve been on hold 4 times today, over an hour EACH TIME. This is exasperating I am NOT EXAGGERATING. I need help with my account!!!!!
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Wes Gray 🇺🇸🗽🤙
(@alphaarchitect) reported
@robocraw @etrade need to fix some data in their custody pipes
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DFLY
(@GreenTeamDFLY) reported
@ldev117 @etrade Everyone I talk to IS having the same issue STILL after all these months when Etrade switched service provider or whatever. I even had a tech see it real time while was talking to him & here now 6 months later still not working. Really throwing ppl off & most dont even know it
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GG
(@prettycoolvid) reported
@MerrillLynch bought out @etrade.... Does that mean I can use @BankofAmerica atms? As an Etrade customer... Since Merrill owns Bank of America
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Sиєαкуиєѕѕ
(@Sneakyness) reported
@atomly @etrade They have two other customer support numbers you could call in the meantime, lmao 800-786-2575 & 800-387-2331
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PurplePlasmid
(@purple_plasmid) reported
@etrade I am unable to log in to my brokerage account -- there's a 2 hour wait to talk to a rep -- I've changed my pw 3 times, tried the app, different browsers, cleared cookies --I know it's correct, and simply won't let me login.
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Dubs(15-2)
(@_CurryGOAT) reported
@etrade How do I get support?
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Gaurav Singh
(@india_gauravS) reported
@etrade Etrade App data load is tooooo slow!! Something wrong??
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StarStein
(@StarSteins) reported
@etrade Fix your freaking iPhone app. It showed me just right now that $WISH was priced at $23.7. Fix your freaking iPhone goddamn app !
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wil shipley
(@wilshipley) reported
I'm 100% convinced that hold music and intermittent "please continue to hold" messages are designed to get people to give up. *cough* @etrade *cough*
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Lee
(@ldev117) reported
@GreenTeamDFLY @etrade same thing with me, they saw it all real time, and said, its not broken enough to fix.
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MHL
(@Financi34544151) reported
@etrade Highest OTC fees Longest phone support wait times Longest funds and trade settlement times. Delayed tickers Worst charting tools and most unintuitive interface. Am I missing anything here, eTrade?
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Franklin Delano Stallone
(@borovia65) reported
It boggles the mind that it's 2021 & the @etrade contact form stops you from using characters that can show up in SQL, implying no data sanitisation. Worse yet, what it disallows is more than they show in the error so you need to spend time guessing where you got it wrong.
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Thomas 夏駿
(@acuedadamente) reported
@etrade My recent experience is that this has happened *again*. I have recertified my status TWICE and my account is still restricted even though I was assured I would not need to do anything else. I am now in the 107 minute queue to talk to support, I wonder what it will be this time?