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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (43%)
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Website (34%)
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Trading platform (22%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Elmont |
Login | |
 Wellsford |
Login | |
| San Francisco |
Website | |
 Idar-Oberstein |
Website | |
| Las Vegas |
Trading platform | |
| Peoria |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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H&H Enterprises
(@Hx2_Enterprises) reported
$TSNPD this minor sell off is due to @etrade finally converting the $TSNP shares to $TSNPD. It’s great to be down -$200K on a midday update since every other platform was able to trade at opening. Thanks @etrade I guess you’ll be crediting my account for the lost selling op?
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Vraj Thakkar
(@VrajThakkar18) reported
@etrade Worst Customer Service ever observed on any trading platform!! I have been trying to reach Customer representative for account enrollment and it is taking hours !!! Waiting in line since Morning!
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Invest in America
(@InvestAmer) reported
@etrade criminals you unlock TSNPD today for your customers when it was 7 now it’s 40% down at 4.50! Gonna be moving my account to a real brokerage!
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PotVestor
(@PotVestor) reported
@Rebecca741776 @etrade still holding my $TSNPD shares hostage. Worst broker ever
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Marcus Hebron
(@Marcmarc90) reported
@etrade Fix TSNP please
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BOURGOYNE
(@bourgoynkk) reported
@jeffricker @etrade Everything for them is down they are costing people thousands of more smh
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Jon D 435
(@435_JD) reported
@momlifebycassie @etrade The best thing they can do for you is hold them so you don't do something stupid, like sell them.
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〽️ike Treadway
(@TreadwayMike) reported
Absolutely **** @etrade I just sold 104 calls and it executed at the BID
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Bento Stox
(@BentoStox) reported
@etrade @etrade have you started to work on improving your customer service? It has been getting worse and worse, I hope we can hit bottom and then hopefully start to improve at some point 🤞🤞
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Lizzy
(@sweetLizzzz) reported
@TDAmeritrade Bought AMBL for $2.50. Woke up a day later with a 3.59 costs basis. I call no one answers. Wtf , how is that possible? And that’s Not The Only Stonk I hold With Discrepancies😩 . might be time to move to @etrade or @Fidelity
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jeff ricker
(@jeffricker) reported
@etrade Charts not working on Power Etrade!!!! WTF?!!! #Etrade
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Bazooka-Chip
(@Bazooka_Chip) reported
@CunadoBro @TDAmeritrade Hell eTrade better not charge a penny, their slow *** hasn’t completed the transfer @etrade
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Hasbook
(@hasbro_guide) reported
@etrade How about improving your customer service. You don't answer emails, have no chat features, and don't answer phone calls.
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jeff ricker
(@jeffricker) reported
@GrnBulls @etrade Totally!! WTF?!!!!! @etrade GET WITH IT!! Why are my charts not tracking? FROZEN!!!
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terry
(@terry00531070) reported
@etrade honestly what a joke of a company to be last in line to fix the TSNPD shares. A sure fire joke. Can’t wait to move my money after this insanity. You guys are lazy
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stocksmurf
(@stocksmurf1) reported
@etrade thank you for continually not approving my account for trading then telling me I need to call for hour plus wait times. Honestly **** E*TRADE , with how volatile the market is not being able to sell my stocks rn is ******* activating. I should’ve never switched to this.
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CJ Brady
(@TheCJBrady) reported
@etrade what's going on with Chargepoint, ticker CHPT? Are you working on this issue?
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BroLoElCunado
(@CunadoBro) reported
@chickenlip7 @etrade Because the customer service is dodo. So I just forget about them
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PotVestor
(@PotVestor) reported
@etrade Wtf is taking so long to process the $TSNPD Shares?!?! Yall are garbage brokers.
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BOURGOYNE
(@bourgoynkk) reported
@etrade Hey fix your site and apps . You're costing people money begging down. Better compensate us or be sued
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Marcus Hebron
(@Marcmarc90) reported
@etrade Fix $TSNP please
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PotVestor
(@PotVestor) reported
@etrade still holding my $TSNPD Shares hostage. Pitiful considering every other broker has finished the process. Wtf is taking so long?!?!
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Cameron Osburn
(@CEO25) reported
Day 5 now....this is ridiculous give us access to our damn investment @etrade #TSNPD #TSNP
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Teresa
(@IUPUBSU) reported
Hey @Etrade why does it cost me $25 each time a creditor tries the same autopay on my empty checking account, when it costs you nothing to reject that payment? I have plenty of money with you in other accounts. Citibank can't cancel it. Is this what you want for your customer?
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Anthony Lopez
(@lopezonfire) reported
@etrade I’d like to know why your customer service is non existent!!!!! Been waiting 1/2hour to get someone on the line!
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Kandy
(@SteamForeverFan) reported
@etrade You guys really need to fix power etrade. The delays, outages are ridiculous. #etrade $SPY $QQQ
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Brian Chang
(@techadvoguy) reported
Dear @etrade - I am a customer and I wish to inform you that you never answer your phone calls (at least no human representative) and you never pair me with anyone when I go to chat for a specific question - your customer service is terrible, just awful!
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jeff ricker
(@jeffricker) reported
Hey @etrade!! charts not working on Etrade Power Etrade!!! #Etrade
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Green Bull
(@GrnBulls) reported
@etrade Charts not working.. Great..
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Steve Alvarado
(@SteviesmodZZ) reported
@BullLogic @etrade Maybe etrade is different but on tda I do it with my bank and it still takes like a damn week at that point I’ve lost money or the good prices