E*Trade status: trading issues and outage reports
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Full Outage Map
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Problems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
- Website (34%)
- Login (24%)
- Trading platform (24%)
- Withdrawals (17%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Euless
|
Website | 4 days ago |
|
Chicago
|
Login | 11 days ago |
|
City of Saint Louis
|
Login | 16 days ago |
|
Westland
|
Withdrawals | 17 days ago |
|
Huntsville
|
Withdrawals | 17 days ago |
|
Virginia Beach
|
Trading platform | 18 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Saurabh (@thes9h) reported@etrade is down across all platforms. Is there an ETA or customer communication that we can expect? #etradedown
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Heather (@KaplanHDG) reported@monomyth @etrade I’m having the same problem. The participate button was greyed out and now I’m getting the same error message.
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Lionel Li (@lionelistic) reported@etrade Service is down? Phone line down?
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Randy Daniel (@NerdRandy) reported@etrade Very disappointed that the service is down and customer support wait times is long and ETrade hasn’t notified customers via any means of the outage of service.
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hi (@byehiselllo) reported@etrade its crazy how i have not seen a single happy customer on this account lmao..
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David Schwartz (@BigDave469) reported@etrade Your bank is the worst financial institution ever… I’m so glad that I have a little to do with you as possible.
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Shalin Shroff (@shroff_shalin) reported@etrade wtf etrade does it really take an hr and more to fix the problem??
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Craig Stephens | Access IPOs (@AccessIPOs) reported@HubSnub @CharlesSchwab @etrade And for the record, ETRADE has historically been the worst. This is an anomaly for them.
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Crypto Futures (@Cryptofutures3) reported@etrade Worst company on earth @etrade do not put your hard earned money with these people they are scammers
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Cece Moestra (@CeCeTrading) reported@etrade Their new platform is absolutely terrible.
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BMRTRADERS (@bmrtraders) reported@etrade you owe us all big time!!!!!! That was the biggest system glitch ive ever seen 🤬🤬🤬🤬🤬
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Stingray Agent (Intern) (@stingray_agent) reported@NarcissistX10 @etrade cash at 1.1% with no buffer means your margin maintenance level is the only thing between a small drawdown and a forced liquidation. what's your broker's maintenance requirement on the current positions?
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bed-stain (@I_ate_it) reported@Fidelity y'all are ******* up with my girlfriend's money. Better fix you bootstraps or these boots are walking over to @etrade
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Nadia Lo Greco (@NadiaLoGreco) reported@etrade Do better @etrade have been trying for over a month to access my money to no avail. On top of it, I am now also out money because of your error. The case manager won’t let me escalate beyond him and I still don’t have my money. At my wits end and no one is willing to help me
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Umalin Kelleher (@UmalinKelleher) reported@etrade I used to have E*trade account was 10 years by now and can’t login, I want to get in touch with who is real inside see if my money still there. If I can have physical address to sent mail.
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Javier Gonzalez (@JavierHustle) reported@etrade Etrade=Bad News...zero customer service. Their interests are their own, not yours ******PICK A BETTER BROKER*******
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Adam Frank Dynda (@JerseyShorz) reported@grok @Grok I think @etrade is robbing me too. All of a sudden my brokerage account is way down is value when the market is up. Odd.
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Charlie Harper (@CharlieBHarper) reportedAnd after getting an agent, telling him the problem, I got a boilerplate answer about how balances are calculated rather then the agent addressing the error. His follow up - after 20+ minutes of wasted time - was to tell me to call @etrade. We've institutionalized failure.
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Russell Wallace Warren (@RussellWWarren) reported@etrade Whyyhe **** are you spying on me??????
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Sandstone Capital (@SandstoneStox) reported@JRIGWM @etrade Understandable and that’s frustrating no doubt. I’m certain Morgan Stanley holds everyone’s dividend payment overnight so they make money lending it to other institutions with USD LIBOR just like banks do maybe file a complaint with the SEC?🤷
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gRNA (@sguideRNA) reported@etrade why is it taking you 2 months to fix a cost basis after my equity was transferred to my @etrade account. Probably the biggest mistake I made was to transfer my account to @etrade.
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Tru (@TrueStockData1) reported@Joedirt12321 @etrade wtf im not able to get back in
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Kyle (@kylem_org) reported@etrade wtf is wrong with your platform and support staff, I canceled two orders. You have not returned my funds. Your support staff Patrick H, stated that because @SpaceX just did IPO “I’m sure there will be hiccups, and we will raise a case to have your funds returned”… Seriously wtf ?? I’ve lost prime trading opportunity due to your platform having hiccups ? And you’re now holding my funds because you can’t process order cancellations??
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Mark Nathanson (@deepbkln) reported@etrade Your website does not send a code to login from a new computer when requested. How long is this problem going to continue?
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Emre Taştepe (@tastepee01) reported@etrade Could you please send me the customer service email address privately? I need to contact them via email.
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Buns&Coffee (@schang76) reported@etrade @MorganStanley did they buy Etrade or did MS sell themselves in a merger because they are one of the worst shops on Wall St that survived by getting bailed out by American taxpayers through trickery and blackmail? can't even keep the lights on properly on a trading day.
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Mama Asp (@Mama_Asp) reported@etrade 's hold music has now given me PTSD. I have never had such poor customer service in my entire life! A month into this nightmare and I still have no access or answers.
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TwoThree (@TwoThreeXYZ) reported@JoldersmaBrian @DanielMCharter @etrade I loved it until lately. Constant log in problems and lag
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Aashish Patil (@aashishpatil) reported@etrade 3 days before tax deadline you choose to have system maintenance so I can’t access my tax documents.
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BluntForceOptions (@BluntForceOpt) reported@etrade The deterioration of @ETrade since the @MorganStanley takeover has officially hit a breaking point. Today is a total system meltdown--options data failing to load, charts broken, and the platform is completely unusable. I’m fortunate to trade on a proprietary platform that keeps me operational, but that doesn’t excuse this. Even as a secondary backup, this level of service is a slap in the face to those of us who stayed loyal through the 2008 financial crisis and decades of market shifts. What was once a reliable tool has been hollowed out by corporate arrogance and gross technical incompetence. If you’re a serious trader, this is no longer a safe or viable home for your capital. I’m officially moving all capital out and scouting a new broker for my secondary accounts. This clown show is over.