E*Trade

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

E*Trade Outage Chart 01/27/2026 12:05

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Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

  1. Login (44%)

    Login (44%)

  2. Website (33%)

    Website (33%)

  3. Trading platform (23%)

    Trading platform (23%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomColchester Login
United StatesColumbus Trading platform
United StatesAtlanta Trading platform
United StatesLos Angeles Website
RomaniaReşiţa Login
United StatesMetuchen Login
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • TruthBT40589831 TruthBeTold (@TruthBT40589831) reported

    @SqueezeMyGamma @etrade I have Etrade platinum account. That mf is down too

  • NateDogTradez Nate Dog (@NateDogTradez) reported

    Everyone’s E*trade down? Can’t acces @etrade

  • bshrive Benjamin Shrive (@bshrive) reported

    @etrade where exactly are your Customer Services people… are they all asleep? No-one picks up the phone and ‘live chat’ doesn’t work. A contact email would be helpful…

  • CryptoAlgorythm CryptoAlgorythm.eth (@CryptoAlgorythm) reported

    @etrade @etrade @etrade WTF. Thanks for letting me see how much i made and then took away

  • sabrams7 s (@sabrams7) reported

    @etrade not working

  • PeterZielenski Peter Zielenski (@PeterZielenski) reported

    @etrade I'm very disappointed that my hold time may be greater than 30 minutes, and that the chat is a useless robot. It used to be very good. I'd switch to a different online broker for better service.

  • MP_InTheMoney MychaelP (@MP_InTheMoney) reported

    @UphillBattle78 @etrade Happened just as the market was moving down. During the glitch, the VIX fell dramatically. Will be curious how many people lost money during this time.

  • robotnyc1 ad lib (Age of A.I.nxiety) (@robotnyc1) reported

    @etrade Still problems

  • ChrisAl51469324 bothata (@ChrisAl51469324) reported from Golden Chain Mobile Home Park, California

    @etrade I don’t care. I just want my IRA distribution. For some reason you cancelled my IRA distribution I put in last week and hold time is over 30 minutes right now. Really poor service.

  • aaronshupp Aaron Shupp (@aaronshupp) reported

    @etrade How the hell are you posting marketing messages right now instead of telling users why the service is unavailable?!

  • mrpuppettrades Mr. Puppet Trades (@mrpuppettrades) reported

    @etrade only works for buying. Is @MorganStanley in trouble?

  • ChrisAl51469324 bothata (@ChrisAl51469324) reported from Golden Chain Mobile Home Park, California

    @etrade Whatever, just improve your service. For some reason you cancel my IRA distribution I put in last week and hold time is over 30 minutes. Now another 10-15 min wait. Obviously, I need to move it.

  • krayzie_wicked Wicked Krayzie (@krayzie_wicked) reported

    @etrade so you going to fix your site or pay me for my losses that I can't exit out of?

  • SamueleZanini Sam Mc1K🚀 (@SamueleZanini) reported

    @etrade @etrade yes, maybe while you find out how to have your servers working and have a reliable service

  • BULLISHWIRE BULLISHWIRE (@BULLISHWIRE) reported

    @TradeIdeas @etrade @etrade went down for 27 mins while I was in a 411 put and cost me 💲💲💲 luckily it still went down but missed 408.50

  • BULLISHWIRE BULLISHWIRE (@BULLISHWIRE) reported

    @etrade FIX IT!!!!! This is real effing 💲💲💲💲💲💲 🤬🤬🤬🤬🤬🤬

  • ChrisAl51469324 bothata (@ChrisAl51469324) reported from Golden Chain Mobile Home Park, California

    @etrade For some reason you cancel my IRA distribution I put in last week and hold time is over 30 minutes. Really poor service.

  • robotnyc1 ad lib (Age of A.I.nxiety) (@robotnyc1) reported

    Wtf is going on with E*Trade not working @etrade

  • BULLISHWIRE BULLISHWIRE (@BULLISHWIRE) reported

    @TradeIdeas @etrade I bet @TradeIdeas wouldn’t have gone down during a session!!!!!

  • durks74 phillyd (@durks74) reported

    @etrade you are trash. Fix your site. Or do you plan on paying people for their losses bc they can’t execute?

  • BoustanyJp JP Boustany (@BoustanyJp) reported

    @etrade your website is garbage today can’t TRADE what crap!! Crap customer service!!! #etrade #garbage

  • ShainaD7 Shaina W (@ShainaD7) reported

    @etrade Why is your site down???? I almost lost on a trade earlier and still your down.

  • TruthSaveWorld Truth Matters (@TruthSaveWorld) reported

    @etrade most pathetic platform. It is down now , can't login to my account. It happened numerous times. Who are the IT folks running this platform, can't handle it.

  • _Harristotle_ harristotle (@_Harristotle_) reported

    @etrade Fix your site

  • jackiegerhardt jackie fischer (@jackiegerhardt) reported

    @etrade wow. This outage is brutal.

  • Thedutchess111 TheDutchess-1 (@Thedutchess111) reported

    @etrade still down 10mins later

  • MKool0509 MsKool0509 (@MKool0509) reported

    @etrade I’m just someone who was watching one of your commercial with the babies talking getting married sitting at the table talking I love the commercial but you have one error in that commercial has, anyone noticed it..

  • SqueezeMyGamma The Gray Ghost (@SqueezeMyGamma) reported

    Anyone else's @etrade pro account down?

  • MP_InTheMoney MychaelP (@MP_InTheMoney) reported

    So if #Etrade @etrade won't let anyone sell shares during a day when a downtrend is applicable. Is this market manipulation? Or? My shares have zero value today, so all my covered calls are showing negative and they want me to wire money in. WTF?

  • vipbackchannel vipbackchannel (@vipbackchannel) reported

    @MP_InTheMoney @etrade I looks like market manipulation imho. We are getting ready for a major crash imho.