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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (47%)
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Website (29%)
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Trading platform (24%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chicago |
Website | |
| Rock Hill |
Login | |
| Sacramento |
Login | |
| Daytona Beach |
Website | |
| Washington, D.C. |
Login | |
| Phoenix |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Mitch Wessley
(@MitchWessley) reported
$HCMC #hcmcoffering @etrade I'm unclear on how to purchase hcmc discount , 150 shares appeared on my account at 0.00 price under the code 422rgt019 .. Any help or Clarification? Thanks
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🚀🚀OTC💎BOSS🚀🚀
(@BizWrld) reported
2/2 ...May 18, 2021. $HCMC investors who wish to exercise their oversubscription rights and purchase MORE than that quantity should contact their online trading platform’s(@etrade etc) customer service department for specific procedures to do so." @CNBC #stocks #StocksToWatch
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Julia McEntire
(@goggie1951) reported
@etrade YOUR CUSTOMER SERVICE SUCKS. GET WITH THE PROGRAM OR I'M PULING ALL THREE OF MY ACCOUNTS FROM YOU LOSERS!
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King Of Nothingness
(@KONCast) reported
@cruzananddiet @etrade @StanTradingMan Not concerned?? 160k shares at .009 hows that bizarre. I also have 7 cases of water im no paid person to put the stock down go back and see all my retweets I've been down for a while
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Vanessa Stuller
(@Vanessa701) reported
@etrade - Why is there a disconnect between your marketcaster and your portfolio price? You are going to make me lose money because your system is broken.
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unknown
(@notseriousknown) reported
@InvestorsLive @etrade Not a bad idea. Quit buying bad paper
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Baron of the Bounce House.
(@ratponytail) reported
@etrade ******** going on? No fractional shares????
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Pls Help
(@plshelp1888) reported
@etrade My avg share price is 20% higher than what i paid. Please fix your mobile app
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Andy N
(@ANBayAreaNorCal) reported
@etrade @RobinhoodApp I am only a customer of both companies, not related to them. In stocks trading, time is of the essence. If you do not get support for your question about their app, you lose money. Go w/ ETrade, final answer.
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justpersnickety.crypto
(@justpersnickety) reported
@MillennialRisk @etrade E trade literally has the worst customer service. If you need them you're screwed. So good luck getting fast fintech services because they're traditional services are TERRIBLE
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veni gupta
(@venigupta3) reported
@etrade is your website down ?
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Allen
(@Allen_BkNy) reported
You guys are really ******* me @etrade somebody gonna handle my issue/ answer the phone or should I just sell everything and switch brokers?
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OutdoorlivingKING
(@OLKing33) reported
@StockyPlatano @etrade It couldn’t possibly be more insane, and that’s the very surface of it. Add the fact they let me add $50k to same options mid day when all were far ITM doubling just my capital exposure and at the same time had their exposure was the highest. Thenhad no problem selling em OTM wtf
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T.M.
(@Queenz_Queen) reported
@etrade I’m waiting on hold for over an hour to get in contact with customer service after you locked my account due to suspicious activity.... poor customer service... chat is not working...@TDAmeritrade @CharlesSchwab are you looking for new customers?
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avery💝s data📝charts📈& finance💹✊🌹
(@averygrrl) reported
@etrade Etrade "OVERTRADE YOUR ACCOUNT, WE DON'T CARE, WE HAVE NO FIDUCIARY DUTY AT ALL" Retail traders: "what is wrong with you" Etrade "WHAT IS THIS PHARMA STOCK THATS DOWN 63%?!?!?" Institutional traders: Why are you advertising to me? You think we trade on unlabelled candlesticks?
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Queen of Stocks
(@QueenDayTrader) reported
Seriously screw @etrade and @MorganStanley With all that money they make off of their clients they should be able to make a fuckling Etrade Pro platform that doesnt freeze up every other trade you place. SOOO FN SLOW to load quotes too. ur guys are a joke
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Jeff Rosenthal
(@Jeff_Rosie) reported
@drazowsky @etrade I have zero issues when I use the app or the website.
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Mike Joynt
(@mikej1592) reported
@etrade I'm tweeting because you removed customer service from your web page, how can I be sure a stock I own is an OTC pink or not and what happens if I hold one, GGSM for example I believe is an OTC pink, as of Sept 28th this year rules change, please advise, thanks.
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Queen of Stocks
(@QueenDayTrader) reported
If you are a day traders DO NOT use @etrade @MorganStanley their Pro platform loads extremly slow and it will freeze u up until the trade goes against you. @SEC_Enforcement #Crooks
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Brett Thompson
(@BrettTh15689193) reported
@dirtyrandy691 @etrade I am the shareholder of record, I am entitled to my distribution of warrants, and you are failing to deliver a tradable asset into my account. Why the problem? The company has delivered the warrants. Where are mine? I WANT MY WARRANTS.
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jace cavacini
(@dysamoria) reported
@zcutlip @etrade Apple, too. Try logging in to AppleID stuff from Snow Leopard... “Why would anyone still be using Snow Leopard???” you ask? Snow Leopard was the most efficient & bug-free version of Mac OS ever. It’s what won me as a convert. Sadly, that Apple isn’t today’s Apple.
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Robert Johnston
(@bobcycle2014) reported
@etrade E*TRADE can't do math (3 of 3). I have called E*TRADE about this, and talked to my local E*TRADE account rep a couple times over the past couple **YEARS** and they have yet to fix the problem. Doesn't give confidence on in accounting calcs.
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I give a middle class finger to US gov't
(@CooterCubs) reported
hey @etrade how about a way to contact you chat down phone option 6hr wait no email or direct message option
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Pls Help
(@plshelp1888) reported
@etrade My avg share price is 20% higher than what i paid. Please fix your mobile app
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$
(@youngVwap) reported
@plshelp1888 @etrade Backend error.. nothing to worry about
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David Razowsky
(@drazowsky) reported
.@etrade I'm on hold 15 minutes and counting to get a rep to help me transfer funds out of my account that you said would be taken care of days ago. Your "live chat" is not working, nor has it worked over the past month or so. You suck.
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Julia McEntire
(@goggie1951) reported
@etrade E-TRADE REALLY SUCKS! NO ONE EVER ANSWERS THE PHONE. OVER 30 MINUTE WAIT TIMES! CRAPPY CUSTOMER SERVICE. FIND ANOTHER FINANCIAL COMPANY!
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Liz Mo
(@Hobie123) reported
@etrade am having trouble accessing my acct. caught in a loop regarding my user id
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Thurgood Jenkins
(@LOVINMYCULTURE) reported
@ChaosTheoryUltd @etrade @Fidelity Have you tried calling their customer service? Oh wait it doesn't exist. Webull and Robinhood is just the same.
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Tony Bolo
(@tonyboloj) reported
@etrade Alerts and New Highs/Lows still not working in ET Pro. Been this way for 15 days now. Please FIX things and stop blaming the user. Is "permanently broken" the new business model? #etrade