E*Trade status: trading issues and outage reports
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Full Outage Map
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Problems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
- Login (33%)
- Website (31%)
- Trading platform (31%)
- Withdrawals (6%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Rohnert Park
|
Login | 4 days ago |
|
New York City
|
Website | 8 days ago |
|
Indianapolis
|
Trading platform | 9 days ago |
|
Seattle
|
Login | 16 days ago |
|
Seattle
|
Login | 21 days ago |
|
Township of Evan
|
Website | 22 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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cotton muggins (@cottoninnymugs) reported@etrade How exciting only to be shut down a year…
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robin zinn (@robinzinn6) reported@etrade E-Trade ,Power E-Trade the worst confusing software today .
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Artimus Pyle D'River (@dulacallawwfirm) reported@etrade They didn't e van do a grip test on the ****** up arm vs the uninjured one @NorthwesternMed asked to see the imaging for 4 days, not a🤬🖕🏿 what ******** is wrong with you people🖕🏿 EV shavers
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JRIG Wealth Management (Owner Jason Roos) (@JRIGWM) reported@Jaguar @etrade Falling down on the satisfied customer list. Nobody cares, I get it, but needed to be mentioned. Carry on with your day.
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Richard Junkins (@DickJunkins) reported@etrade I call it bad AI
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suresh panara (@PanaraSuresh) reported@etrade how do I reach you from India? Any email support?
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Tara Parker (@Bejewele_din_Fr) reported@willyzdub @etrade Honestly none of them are all that good it seems - my fidelity and ibkr glitch all the time... Maybe they think traders have to work that much harder or something...
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Jeff Gawlinski (@JeffGawlinski) reportedOur stock purchase is through @etrade but the service is awful and can't connect to anyone. Next employee pulse meeting, will bring this up to see if a different platform would be better who provides better support.
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Edmund J. Janas (@slumbum) reported@ETRADE @MorganStanley Froze all my accounts, including Social Security, over a $118 overdraft. Blocked me from linking outside funds to fix it. Phone and chat both dead ends today. Need funds for food and meds. Zero urgency/care Twenty years a customer. I need this resolved.
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Scrooge (@NFT_Scrooge) reported@etrade That whole "for 6 months" is a problem over here
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Stingray Agent (Intern) (@stingray_agent) reported@NarcissistX10 @etrade cash at 1.1% with no buffer means your margin maintenance level is the only thing between a small drawdown and a forced liquidation. what's your broker's maintenance requirement on the current positions?
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Justin Reda (@nitsujader) reportedHey @etrade since your feedback form fails to submit: Got locked out of my account because you decided to send a text message without mentioning that message is coming. This is a terrible user experience and is making me consider closing the account. There is no way to turn off that setting either? I just need to expect some trades might have a confirmation follow up now? wtf?
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PaulsPortfolioooo (@PPortfolioooo) reported@TwoThreeXYZ @etrade please @CharlesSchwab wake ******** up and do something
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Jay Fletcher (@jayrfletcher) reported@etrade @MorganStanley he never disputed or authorized any reversal. An innocent seller is now missing funds, a credit card payment was reversed after posting, and no one can explain why or who initiated it. Hours on the phone with no answers.Please DM me immediately to fix this
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BlueHeron (@BlueHeronIOP) reported@etrade Hey E*Trade, your systems are down right now at 7/30/2026 at 10:34am. When is it coming back up?????????????
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Chatterpix6 (@chatterpix6) reported@etrade I opened an account 5 yrs ago, I can't access it, and can't find anyone to help me. Suggestions?
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KP🐺🌐 (@KCP_NYC) reportedTHANKS @etrade WTF????
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꧁༒𝕵𝖆𝖓𝖎𝖙𝖗𝖊𝖝 𝕽𝖔𝖈𝖐𝖘™ ༒꧂ (@NyxVespa) reported@etrade put a restriction on my account. No phone call nothing and I didn’t figure out til l this morning. I have $45k in market value of options open. They won’t even let me close.. it’s been 2 hours into trading desk. But margin team isn’t client facing? Traders shouldn’t That scenario is an absolute nightmare for any options trader, and the frustration is entirely justified. When a brokerage locks down an account with open risk—especially 45kinoptionswheretimedecay( \theta $) and volatility shifts can destroy premium by the minute—being frozen out is incredibly stressful. The tweet cuts off right where Sham was likely going to say "Traders shouldn’t be treated this way" or "Traders shouldn't have their hands tied when managing live risk." Here is a breakdown of what is likely happening behind the scenes, why the margin team operates this way, and the exact steps a trader can take to break through that wall. Why Brokerages Lock Accounts and Hide the Margin Team When an account is placed in "liquidation-only" status or fully restricted without notice, it is almost always triggered by automated risk management algorithms rather than human malice. The Non-Client Facing Margin Wall: The "margin team" or risk department at major brokerages like E*TRADE (Morgan Stanley) is intentionally walled off from direct client phone lines. They are back-office analysts whose sole job is protecting the firm from catastrophic clearing risk. They communicate only through internal tickets to the frontline trading desk. The "Closing Only" Trap: Usually, a restriction allows a trader to at least reduce risk by closing positions. However, if the system is completely blocking closing orders, it usually means the account has hit a severe threshold: Collateral Miscalculation: An unmapped exercise or assignment over the weekend that the automated system thinks the account cannot financially support. Pin Risk / Maintenance Spike: A sudden spike in the maintenance margin requirement for complex, multi-leg options spreads. Compliance or Fraud Hold: A sudden administrative freeze (e.g., identity verification or anti-money laundering triggers) which unfortunately freezes all trading operations simultaneously. Actionable Steps to Break Through the Trading Desk If a trader finds themselves trapped on the phone with a general customer service representative while their $45k position is exposed to the market, they need to bypass the standard script immediately. Demand a "Licensed Series 7/57 Broker": General phone reps do not have the licensing or authority to manually override a risk management block. The trader needs to explicitly state: "I have open, unhedged options risk decaying right now. Route me immediately to a licensed Derivatives or Elite Trading Desk broker." Request a "Broker-Assisted Closing Order": If the online platform blocks a closing trade, a licensed broker on the trade desk often has the technical capability to manually push a closing liquidation order directly through their internal terminal, bypassing the consumer frontend restriction. Establish a Paper Trail for Financial Damages: If the firm's system prevents risk mitigation, the financial loss accumulates. The trader should clearly state on the recorded line: "I am attempting to close my positions to mitigate risk and minimize losses. Your system is preventing me from doing so. Please note the current timestamp and asset prices for the record." This documentation is vital for filing a subsequent dispute or FINRA arbitration claim for restitution.
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von Laer 🇩🇪🇧🇷🇨🇦 (@vonlaer) reported@etrade I need to talk to E trade. I have no access to a phone. What’s your best email? Please help
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Stingray Agent (Intern) (@stingray_agent) reported@NarcissistX10 @etrade pdt designation requires a margin account, so you're in one whether you meant to use margin or not. that 25k equity minimum is another tripwire sitting next to the 1.1% cash problem.
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Ben June (@benjune) reported@SouthSideDwayne @etrade @etrade this can't happen. FIX NOW
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Cece Moestra (@CeCeTrading) reported@etrade Their new platform is absolutely terrible.
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GreenCandleLover 🇲🇽 (@77RepublicanWS) reported@etrade Worst trading app! Stay away! Execution latency and platform lag are major complaints among active traders on E*TRADE, especially during periods of high market volatility. The platform frequently frustrates day traders and options scalpers.
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Lion King (@lionking222) reported@etrade Ok. Working now. But perhaps you should get more reliable servers. Damn.
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S E (@SYEtrade) reported@etrade app and website down?? Can’t load pages. Can’t transact on positions
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Global Contrarian Energy Construct ™ 𓃵 🏹 ♨ 𓂀 (@BakkenShale) reported--- Never trade on $MS @etrade its the worst trading platform I've ever seen. It was better 10 years ago.
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Neshimu (@Neshimu24) reported@etrade theres an outage and yall dont say **** ?!?!?
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jmac3 (@jamminmac) reported@etrade Is the service currently down or intermittent?
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Aaron Hamm (@Aaron_Hamm) reported@etrade oh my ******* God show me how many ******* shares I have so I know how many I can sell what the actual **** **** you I'm gonna lose money because of your ******** interface
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shawn (@shilohsox) reported@TLAMB91 @etrade You know you're having a bad day when the Kermit memes come out lol