E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Login (60%)
• Website (29%)
• Trading platform (10%)
• Withdrawals (1%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Fort Worth	Trading platform	4 days ago
Rochester	Website	6 days ago
Clinton Township	Trading platform	16 days ago
Franklin	Login	17 days ago
Franklin	Login	17 days ago
Washington	Website	17 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  10 or 0 (@10_or_0) reported 2 minutes ago

  @etrade FIX IT - IM FREAKING OUT - I NEED TO EXIT A TRADE NOW

• 
  Buns&Coffee (@schang76) reported 3 minutes ago

  @etrade @MorganStanley did they buy Etrade or did MS sell themselves in a merger because they are one of the worst shops on Wall St that survived by getting bailed out by American taxpayers through trickery and blackmail? can't even keep the lights on properly on a trading day.

• 
  ][\/][ Eric ][\/][ (@EMznSanders) reported 6 minutes ago

  @RaymondChurchi3 @TheTradingNinja @etrade I didn’t check. I went in to sell my positions and it went through. I just checked again and it’s down also.

• 
  Tru (@TrueStockData1) reported 8 minutes ago

  after 47 minutes waiting for @etrade to answer, they say there's nothing they can do other than get me in Queue with a trader, with the estimated wait time being almost 2 hours They have no other solution. This is pitiful.

• 
  Badboys03 (@Badboysmarket) reported 13 minutes ago

  @etrade Major move must be coming if your website is down.

• 
  Gail (@GailHedglin) reported 14 minutes ago

  @etrade THE NEW PRO PLATFORM WONT EVEN STAY UP LOL IT GOES DOWN SAYS EXPIRED!! IF YOU LOG BACK IN , FEW HRS LATER GOES DOWN AGAIN SAYS EXPIRED!!! IVE NEVER SEEN A PLATFORM AS BAD..IM LOOKING AT OTHER BROKERS...

• 
  7.7.7 (@DrARS77) reported 15 minutes ago

  @bomelettes @triad311 @etrade Mine is down too

• 
  Mickey (@ELITESTOCKPICK) reported 18 minutes ago

  @Bunty11311235 @BenBSP @etrade How can you take screen shots if the app is down

• 
  USA. Long term Investor (@stocks4545) reported 20 minutes ago

  @etrade Fix the damn website - can't log on!

• 
  Islander Bob (@Islander_Bob) reported 21 minutes ago

  @etrade Fix your damn website!

• 
  10 or 0 (@10_or_0) reported 23 minutes ago

  @etrade I EXPECT TO BE COMPENSATED FOR LOSSES RELATED TO YOUR OUTAGE.

• 
  BluntForceOptions (@BluntForceOpt) reported 23 minutes ago

  @etrade The deterioration of @ETrade since the @MorganStanley takeover has officially hit a breaking point. Today is a total system meltdown--options data failing to load, charts broken, and the platform is completely unusable. I’m fortunate to trade on a proprietary platform that keeps me operational, but that doesn’t excuse this. Even as a secondary backup, this level of service is a slap in the face to those of us who stayed loyal through the 2008 financial crisis and decades of market shifts. What was once a reliable tool has been hollowed out by corporate arrogance and gross technical incompetence. If you’re a serious trader, this is no longer a safe or viable home for your capital. I’m officially moving all capital out and scouting a new broker for my secondary accounts. This clown show is over.

• 
  The Original (Beyonceless) Jay Z 🇺🇸 🇺🇦 (@zman14) reported 23 minutes ago

  WTF @etrade @MorganStanley - access issues? unable to login? fix your systems. now.

• 
  Ekardnam (@7Ekardnam) reported 24 minutes ago

  @etrade @MorganStanley absolute disaster today, could not close all my covered calls, will end up assigning a stupid amount of shares and costing me an asinine amount of money in taxes . Couldn’t trade on platform, called and they couldn’t place the trades. Etrade fix this. $ms

• 
  ShaedyChirps (@ShaedyChirps) reported 27 minutes ago

  @TimSpursFan @etrade well i mean things are down enough not much is going to get called away, but its also down enough abbv might be put away... i should look up that ex divident date since im sitting here refreshing

• 
  💎👐🦍 (@amcOGape) reported 27 minutes ago

  @etrade now holding unsettled funds from trading as part of a new company policy. WtF is going on?

• 
  Chad South (@TheRealCBones) reported 27 minutes ago

  Had a check washed (fraudulently cashed) from @etrade account. Filed a police report, filled out required paper work and it has been over 40 days. No resolution, despite weekly calls to customer service. Really shocking they aren't fixing this like normal banks.

• 
  Matt (@MattM0720) reported 28 minutes ago

  @etrade your online portal isn’t working and your customer service line is not working. What is going on?

• 
  The Original (Beyonceless) Jay Z 🇺🇸 🇺🇦 (@zman14) reported 30 minutes ago

  yeah, that "expected wait time" from @etrade is not accurate...now over 32 minutes. fix this. @MorganStanley

• 
  Steve-Sapphire01 (@Sapphire01Steve) reported 30 minutes ago

  @etrade Your site is down again!! Classaction coming.

• 
  Ejret Knudsen 🇺🇸 (@EjretKnudsen) reported 31 minutes ago

  @etrade Down again.....

• 
  USAPatriotVA (@USAPatriotVA1) reported 32 minutes ago

  @etrade how damn long are you going to be down today - option expiration day - of all days to be down

• 
  Andrew (@Andrew99Blue) reported 41 minutes ago

  @Benjami18575241 @etrade So help me if they take the market down today and e-trade is off line...this is basically China at this point. Unreal. I was just getting ready to place orders and go to lunch. Come on @etrade not cool.

• 
  10 or 0 (@10_or_0) reported 43 minutes ago

  @etrade NEVER AGAIN - TERRIBLE, TERRIBLE, TERRIBLE.

• 
  Bobby vICE (@StockTrades629) reported 47 minutes ago

  @etrade you all down right now?

• 
  Shalin Shroff (@shroff_shalin) reported 51 minutes ago

  @etrade wtf etrade does it really take an hr and more to fix the problem??

• 
  Steel_City412 (@jason_hemphill) reported 53 minutes ago

  @etrade You guys ****** me this week bad. I can’t even log in now with positions that require management

• 
  Peter Max (@PeterMax80) reported 57 minutes ago

  Hey @etrade why does your network suck so bad?

• 
  TraderMK (@mkarias1) reported 58 minutes ago

  Charts are not working in @etrade platform!!!

• 
  Kyle Pratt (@KyleBPratt) reported 58 minutes ago

  I guess @etrade ‘s Twitter is down too. You have to communicate