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E*Trade

E*Trade status: trading issues and outage reports

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Full Outage Map

E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

  • 61% Login (61%)
  • 29% Website (29%)
  • 8% Trading platform (8%)
  • 2% Withdrawals (2%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

CityProblem TypeReport Time
Brasília Website 4 days ago
Brookhaven Trading platform 4 days ago
Atlanta Website 4 days ago
Minneapolis Login 4 days ago
Schaumburg Login 5 days ago
Belleville Login 5 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • shroff_shalin
    Shalin Shroff (@shroff_shalin) reported

    @etrade wtf etrade does it really take an hr and more to fix the problem??

  • TwoThreeXYZ
    TwoThree (@TwoThreeXYZ) reported

    @JoldersmaBrian @DanielMCharter @etrade I loved it until lately. Constant log in problems and lag

  • AAmerican2A
    A.American (@AAmerican2A) reported

    @etrade The entire E*Trade platform is down and has been for a while. Nobody answering the phone?? Provide an update!

  • apisequity
    Apis Equity (@apisequity) reported

    If @CharlesSchwab is giving you trouble purchasing $ntrp join us over at @etrade …they’ll let you load the boat down here and ride this one up…let’s go

  • PennS53313
    Sean R (@PennS53313) reported

    @etrade WTF is wrong with your trading platform.... its not loading. .. THIS IS UNACCEOPTABLE... how bout an update... the wait time to talk to anyone is over an HOUR!!!!! WTF??

  • J450NCH4N
    J C (@J450NCH4N) reported

    @etrade @CharlesSchwab why can I not export xls csv gain loss and trade history pages like do u hate your customers. Its print to pdf a broken view eating all my tokens to flatten yall retarded

  • Sapphire01Steve
    Steve-Sapphire01 (@Sapphire01Steve) reported

    @GailHedglin @jason_hemphill @etrade Mobile is down too.

  • TheRealCBones
    Chad South (@TheRealCBones) reported

    Had a check washed (fraudulently cashed) from @etrade account. Filed a police report, filled out required paper work and it has been over 40 days. No resolution, despite weekly calls to customer service. Really shocking they aren't fixing this like normal banks.

  • RaymondChurchi3
    PianoRay (@RaymondChurchi3) reported

    @TheTradingNinja 36 minutes on hold with @etrade only to be told yes we know parts of our system are down we are working to restore them asap.

  • Shoelessshaffer
    Joe Shaffer (@Shoelessshaffer) reported

    @etrade liquidated a 7 figure stock portfolio my wife inherited into a managed fund. When there was confusion about which accounts funds were going into, E*trade did nothing to prevent the rebalancing/ liquidation. This triggered a sizable tax event. E*trade is the worst.

  • Andrew99Blue
    Andrew (@Andrew99Blue) reported

    @Maximus_Holla Marekts sitting on critical support. E-trade mysteriously goes down. I'm guessing we'll get access on Monday and accounts will be empty. This is going to be criminal. Come on @etrade. Stop being China.

  • fundmyfund
    🦄 Fund.Drone.DefenseTech.Photonics $LPTH $UMAC 🐋 (@fundmyfund) reported

    @ffllyer1 @etrade its all down

  • jdg4815
    Goldberg Jerome (@jdg4815) reported

    @etrade so your entire system is down and agents on phone just say sorry we don’t know what the issue is? How professional!

  • Badboysmarket
    Badboys03 (@Badboysmarket) reported

    @etrade Major move must be coming if your website is down.

  • TrueStockData1
    Tru (@TrueStockData1) reported

    @Joedirt12321 @etrade wtf man. I will never, ever, ever use ETRADE again. Watching position literally go into loss right now and I can't do a thing about it

  • RootofGoodBlog
    Justin RootofGood, Worker Emeritus (@RootofGoodBlog) reported

    @Guyon_FIRE @etrade Now that's the E-Trade "service" that I can't wait to leave behind forever!!

  • tastepee01
    Emre Taştepe (@tastepee01) reported

    @etrade Could you please send me the customer service email address privately? I need to contact them via email.

  • dfdfdfd243799
    Nota Gaylib (@dfdfdfd243799) reported

    @GailHedglin @etrade nope, still not working. Losing thousands.

  • Jonny5_is_AI
    It's only $ (@Jonny5_is_AI) reported

    @etrade your website, ios app, and desktop app are all not functional and i am unable to login. The customer service number has had me on hold for 30 minutes and no response to DMs here

  • DairyQu64778493
    GOAT (@DairyQu64778493) reported

    @stockshop199020 @etrade This is absolutely insane. I’ve got 2 large buy and sell orders in limbo and everything is down. Wtaf?

  • xrpjoe
    Joe DeWitt (@xrpjoe) reported

    @etrade - fix your login issue! just got a notification that a trade has been executed but we can't log in. Not good!!!

  • JoldersmaBrian
    Mandrel (@JoldersmaBrian) reported

    @TwoThreeXYZ @DanielMCharter @etrade Webull is ok. Robinhood isn’t bad. Have fidelity for long term hold and dividend stuff and it’s ok. Siri here I come. Hopefully OTC

  • GailHedglin
    Gail (@GailHedglin) reported

    @grigetio @etrade Etrades down can't login this is dangerous!! Can't sell

  • ashley__ansley
    Ashley Ansley (@ashley__ansley) reported

    wtf @etrade what is happening!

  • grigetio
    Grigetio Dodger (@grigetio) reported

    @etrade could you at least acknowledge that there is an issue? wtfbbqkthxbye

  • DawsonBarcey
    ❀Dawson❂ (@DawsonBarcey) reported

    @coinbase I just initiated a stock portfolio transfer from E*TRADE to Coinbase. E*TRADE was able to get on the phone with me and verify the outgoing transfer and making sure that I got my reimbursement for the fee that they had charged me. I can’t get a single human person at Coinbase both on chat or phone to assist me about the transfer verification. I feel like I should transfer all my **** back to @etrade because their customer service is superior.

  • FlatTax9
    John C9 (@FlatTax9) reported

    @etrade With bad executions, poor customer service, sorry horrible. You will lose all your money at E*Trade/Morgan Stanley.

  • GailHedglin
    Gail (@GailHedglin) reported

    @etrade ARE YOU HAVING LOGIN ISSUES? I CANT GET IN PRO PLATFORM OR WEBSITE???? I'M ON HOLD ON PHONE 25 MINS

  • JeffGawlinski
    Jeff Gawlinski (@JeffGawlinski) reported

    Our stock purchase is through @etrade but the service is awful and can't connect to anyone. Next employee pulse meeting, will bring this up to see if a different platform would be better who provides better support.

  • realKoushikRay
    Koushik Ray (@realKoushikRay) reported

    @etrade Why dont you post here how long will the outage last instead of leaving so many people guessing? If you dont have an estimate, that is fine too, but right now you have a lot of people anxious and helpless without any information.