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E*Trade

E*Trade status: trading issues and outage reports

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Full Outage Map

E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

  • 33% Website (33%)
  • 31% Trading platform (31%)
  • 26% Login (26%)
  • 10% Withdrawals (10%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

CityProblem TypeReport Time
San Jose Website 5 days ago
Winter Park Login 11 days ago
Lilburn Website 11 days ago
Brooklyn Trading platform 11 days ago
Camarillo Login 11 days ago
Dade City Trading platform 11 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • NotAppropriate2
    reduce-reuse-recycle (@NotAppropriate2) reported

    @etrade Signed up for new account. Attempted to add security questions/answers. Asked for phone number to complete process. Despite providing valid phone number no code is sent, just get "Unable to use your phone to verify your identify." Agent acknowledge this is known issue

  • markbrownwriter
    Mark Brown (@markbrownwriter) reported

    @etrade is the worst! They’ve screwed up with my submitting a stock certificate for deposit. I’ve had to call them more than a dozen times over the past two months. And I always get the same answer: Call back in a few days. I can’t wait to close my account there.

  • cabeGOD
    Cabe (@cabeGOD) reported

    @etrade Your api kind of sucks. It's slow and missing information. I could help you fix this.

  • CharlieBHarper
    Charlie Harper (@CharlieBHarper) reported

    Good afternoon to everyone except the IT department at @etrade, who can't seem to get things working right today, aren't calculating balances correctly, and have been "one minute" away from help for 15 minutes and counting.

  • JavierHustle
    Javier Gonzalez (@JavierHustle) reported

    @etrade Etrade=Bad News...zero customer service. Their interests are their own, not yours ******PICK A BETTER BROKER*******

  • richbydemand
    More Life Global (@richbydemand) reported

    @Kslaze @etrade This **** is on purpose I’m convinced. When a big move is made and they owe a lot of money suddenly the site is down and you can’t fulfill orders. Not the first time this has happened to me. Every time I’m up huge they glitch. Such bullshit. Moving my money after this

  • jayrfletcher
    Jay Fletcher (@jayrfletcher) reported

    @etrade @MorganStanley Need someone from Executive Customer Support to contact me ASAP. My son had 3 legitimate, authorized transactions unexpectedly reversed from his account—including a $5,650 payment, a $3,800 PayPal payment, and another Robinhood payment.

  • deepbkln
    Mark Nathanson (@deepbkln) reported

    @etrade Your website does not send a code to login from a new computer when requested. How long is this problem going to continue?

  • middatyildiz
    Middat Yildiz (@middatyildiz) reported

    Is @etrade having market data feed error, feed corruption, or a quote dissemination issue? @MorganStanley

  • GfVault
    GF Vault (@GfVault) reported

    Based on my experience, I would strongly advise anyone against opening an account with @etrade or @MorganStanley. Nearly $10,000 restricted, legitimate payments reversed, two promised deadlines broken, 15+ calls, and still no explanation, timeline, or accountable person.

  • benjune
    Ben June (@benjune) reported

    @SouthSideDwayne @etrade @etrade this can't happen. FIX NOW

  • Shoelessshaffer
    Joe Shaffer (@Shoelessshaffer) reported

    @etrade liquidated a 7 figure stock portfolio my wife inherited into a managed fund. When there was confusion about which accounts funds were going into, E*trade did nothing to prevent the rebalancing/ liquidation. This triggered a sizable tax event. E*trade is the worst.

  • bigcountry2050
    BigCountry (@bigcountry2050) reported

    @benjune @etrade same - Too Busy is the error

  • JackJacobsonAZ
    StocksNDietCoke (@JackJacobsonAZ) reported

    @etrade how ******** do you trade when a stupid window opens up for tax reporting? Power Etrade is the bad

  • SemaWillisp2k0
    Sema Willis (@SemaWillisp2k0) reported

    @etrade Please I can’t login to my account The email I think is associated isn’t accessible to me My phone got stolen Please help me out

  • tylergilfoster
    Tyler ''pronouns idiot'' Foster 🤖 (@tylergilfoster) reported

    @etrade shut ******** up

  • Pain2247
    Pain2 (@Pain2247) reported

    @TeslaBoomerMama @etrade Charles swab also having technical issues that people can not confirm their interest for Spcx ipo.

  • BlueWizard777
    Woton (@BlueWizard777) reported

    @etrade ******* banks. 4% vs 18%+ for credit Hope I live to see it all come crashing down

  • GailHedglin
    Gail (@GailHedglin) reported

    @san92ying @etrade Get atty posting here won't help

  • christinebarnum
    Christine Barnum (@christinebarnum) reported

    Is @etrade app charts not working?

  • AnonGoyim69
    Goyim (@AnonGoyim69) reported

    E*Trade @etrade might be the worst broker/investing app there is. Horrible app from 1997 that never changed, can’t buy anything overnight like other brokers, getting tired of it. Any suggestions on where else to take my money?

  • kylem_org
    Kyle (@kylem_org) reported

    @etrade wtf is wrong with your platform and support staff, I canceled two orders. You have not returned my funds. Your support staff Patrick H, stated that because @SpaceX just did IPO “I’m sure there will be hiccups, and we will raise a case to have your funds returned”… Seriously wtf ?? I’ve lost prime trading opportunity due to your platform having hiccups ? And you’re now holding my funds because you can’t process order cancellations??

  • GailHedglin
    Gail (@GailHedglin) reported

    @etrade THE NEW PRO PLATFORM WONT EVEN STAY UP LOL IT GOES DOWN SAYS EXPIRED!! IF YOU LOG BACK IN , FEW HRS LATER GOES DOWN AGAIN SAYS EXPIRED!!! IVE NEVER SEEN A PLATFORM AS BAD..IM LOOKING AT OTHER BROKERS...

  • nickgg10
    Nick Jose (@nickgg10) reported

    @etrade E*TRADE is a brokerage built in 2007 and maintained by carrier pigeons. Awful communication, archaic platform, and customer service that exists only in legend. Don’t switch for the bonus. If you’re already there, leave—you don’t know what good service feels like.

  • FlatTax9
    John C9 (@FlatTax9) reported

    @etrade With bad executions, poor customer service, sorry horrible. You will lose all your money at E*Trade/Morgan Stanley.

  • illbethe_moon
    Trevor (@illbethe_moon) reported

    @TLAMB91 @etrade You gotta trade on Robinhood bro that **** NEVER goes down!!

  • CharlieBHarper
    Charlie Harper (@CharlieBHarper) reported

    @etrade This call came at almost 9pm, I wasn't at my computer, and had largely forgotten about this incident. Then I get this stupid form letter that says nothing but had to come in a secure portal. It only serves to remind my how poorly this entire situation from beginning to now was handled by @etrade.

  • hostileunivers
    Tobias (@hostileunivers) reported

    @etrade E*trade will offer you money to open an account and never pay you, I’ve opened three with them, an IRA, a savings account and an individual brokerage account, never got paid their promotion for any of them, bad company

  • CeCeTrading
    Cece Moestra (@CeCeTrading) reported

    @etrade Their new platform is absolutely terrible.

  • QuinnHaze
    School Boy Q (@QuinnHaze) reported

    Etrade is down... get your **** together or I will leave the platform after nearly 20 years of being a customer. @etrade @MorganStanley