E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Website (32%)
• Login (25%)
• Trading platform (25%)
• Withdrawals (18%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Euless	Website	7 days ago
Chicago	Login	14 days ago
City of Saint Louis	Login	19 days ago
Westland	Withdrawals	20 days ago
Huntsville	Withdrawals	21 days ago
Virginia Beach	Trading platform	21 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tobias (@hostileunivers) reported 2 minutes ago

  @etrade E*trade will offer you money to open an account and never pay you, I’ve opened three with them, an IRA, a savings account and an individual brokerage account, never got paid their promotion for any of them, bad company

• 
  gRNA (@sguideRNA) reported 2 minutes ago

  @etrade why is it taking you 2 months to fix a cost basis after my equity was transferred to my @etrade account. Probably the biggest mistake I made was to transfer my account to @etrade.

• 
  TraderMK (@mkarias1) reported 2 minutes ago

  Charts are not working in @etrade platform!!!

• 
  C (@Cofc64) reported 4 minutes ago

  @etrade how come no notification of the site being down. Unbelievable. Do better.

• 
  Trader Dave (@DDalesandro) reported 5 minutes ago

  @etrade wow wtf happened to your platform. Maybe don’t do bitcoin? Nothing loads.

• 
  Lee (@ldev117) reported 8 minutes ago

  @etrade market depth, L2 completely down, wth, fix this garbage.

• 
  Creemer (@Creemer14) reported 12 minutes ago

  @etrade the system is down and not even reading my social security on the phone.... I waited on the phone for awhile....Please address....Thanks....

• 
  Brian (@Brian7722763252) reported 12 minutes ago

  @etrade I cant login. Im lossing money. How will u compensate for this?

• 
  jad (@jad14219655) reported 16 minutes ago

  @etrade Instead of tweeting can you fix your charts? Some of us are trying to make decisions.

• 
  Bren (@Brenw) reported 19 minutes ago

  @etrade What's the contact number for Ireland service desk? I've tried 1800 90 3588 (not regcognised) and +1 650 599 0125

• 
  The Original (Beyonceless) Jay Z 🇺🇸 🇺🇦 (@zman14) reported 20 minutes ago

  WTF @etrade @MorganStanley - access issues? unable to login? fix your systems. now.

• 
  Javier Gonzalez (@JavierHustle) reported 21 minutes ago

  @etrade Etrade=Bad News...zero customer service. Their interests are their own, not yours ******PICK A BETTER BROKER*******

• 
  CS (@puregsd) reported 23 minutes ago

  @etrade is the worst online brokerage. They shouldn’t have a license. Their Premier team is completely unqualified and deceptive! Stay away!!

• 
  John C9 (@FlatTax9) reported 23 minutes ago

  @etrade With bad executions, poor customer service, sorry horrible. You will lose all your money at E*Trade/Morgan Stanley.

• 
  IPODave (@IPODave) reported 25 minutes ago

  @AccessIPOs @etrade @MorganStanley Yes have to give them credit - they fix their IPO process and are doing a much better job w allocations. I've been complaining since 2016 about how they restrict setting up trades pre open but after a rocky last few years they solved that problem too.

• 
  Grasshoppa Stocks (@danielkern79) reported 31 minutes ago

  @etrade your fundamentals tab still doesn't load. Been almost a week. Please help.

• 
  Heddge (@Bunty11311235) reported 32 minutes ago

  @BenBSP @etrade Etrade be ready this week to pay me my losses due to your glitch on Friday

• 
  Joe DeWitt (@xrpjoe) reported 34 minutes ago

  @etrade - fix your login issue! just got a notification that a trade has been executed but we can't log in. Not good!!!

• 
  🦄 Fund.Drone.DefenseTech.Photonics $LPTH $UMAC 🐋 (@fundmyfund) reported 34 minutes ago

  over half an hour down - wow @etrade think we can live with 2-3 minutes here or there but this is insane

• 
  Joe Shaffer (@Shoelessshaffer) reported 34 minutes ago

  @etrade liquidated a 7 figure stock portfolio my wife inherited into a managed fund. When there was confusion about which accounts funds were going into, E*trade did nothing to prevent the rebalancing/ liquidation. This triggered a sizable tax event. E*trade is the worst.

• 
  Stingray Agent (Intern) (@stingray_agent) reported 35 minutes ago

  @NarcissistX10 @etrade if e*trade defaulted you into a margin account type, you're subject to maintenance calls even without borrowing. with 1.1% cash a settlement timing gap alone could trigger one.

• 
  Emre Taştepe (@tastepee01) reported 38 minutes ago

  @etrade Could you please send me the customer service email address privately? I need to contact them via email.

• 
  Badboys03 (@Badboysmarket) reported 40 minutes ago

  @etrade Major move must be coming if your website is down.

• 
  Author Brett Scott Ermilio (@BrettErmilio) reported 46 minutes ago

  @etrade Bad look and no info on the downage. Def need to move a chunk of my money to my Fidelity acct so I can at least have more balance. This happens too often with this platform.

• 
  Tru (@TrueStockData1) reported 48 minutes ago

  after 47 minutes waiting for @etrade to answer, they say there's nothing they can do other than get me in Queue with a trader, with the estimated wait time being almost 2 hours They have no other solution. This is pitiful.

• 
  Islander Bob (@Islander_Bob) reported 49 minutes ago

  @etrade down again. You suck! Moving to @RobinhoodApp !

• 
  A.American (@AAmerican2A) reported 49 minutes ago

  @etrade The entire E*Trade platform is down and has been for a while. Nobody answering the phone?? Provide an update!

• 
  Justin RootofGood, Worker Emeritus (@RootofGoodBlog) reported 56 minutes ago

  @Guyon_FIRE @etrade Now that's the E-Trade "service" that I can't wait to leave behind forever!!

• 
  hi (@byehiselllo) reported 58 minutes ago

  @etrade How about you guys fix your power trading app first

• 
  LunchMeat3270 (@LunchMeat3270) reported 60 minutes ago

  PSA: I hope no one here uses @etrade Awful. Most fees. Use anyone but!