E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Login (37%)
• Website (29%)
• Trading platform (23%)
• Withdrawals (11%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Lillington	Login	10 days ago
Roanoke	Trading platform	10 days ago
Hawthorne	Trading platform	15 days ago
Brasília	Website	19 days ago
Brookhaven	Trading platform	19 days ago
Atlanta	Website	19 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GuyonFIRE (@Guyon_FIRE) reported 2 minutes ago

  Hey @etrade are your networks down? Cannot log in and can’t get anyone on the phone

• 
  Phil Davis (@phildavis40) reported 3 minutes ago

  @ericses @SawyerMerritt @etrade Same here, WTF. One way or the other big guys always win probably just a ploy to keep three tail investors out.

• 
  Grigetio Dodger (@grigetio) reported 6 minutes ago

  @etrade could you at least acknowledge that there is an issue? wtfbbqkthxbye

• 
  Mark Brown (@markbrownwriter) reported 15 minutes ago

  @etrade is the worst! They’ve screwed up with my submitting a stock certificate for deposit. I’ve had to call them more than a dozen times over the past two months. And I always get the same answer: Call back in a few days. I can’t wait to close my account there.

• 
  Justin Reda (@nitsujader) reported 15 minutes ago

  Hey @etrade since your feedback form fails to submit: Got locked out of my account because you decided to send a text message without mentioning that message is coming. This is a terrible user experience and is making me consider closing the account. There is no way to turn off that setting either? I just need to expect some trades might have a confirmation follow up now? wtf?

• 
  I want a Tesla, need them SPCX IPO shares ,waiting (@We_Rock_On) reported 17 minutes ago

  @Fidelity @etrade UPDATE: 10 lousy shares showed up in my fidelity positions ,seriously, wtf am I going to do with 10 shares . 10 shares so you hope we keep our accounts with ya ,well you ARE WRONG .

• 
  Creemer (@Creemer14) reported 19 minutes ago

  @etrade the system is down and not even reading my social security on the phone.... I waited on the phone for awhile....Please address....Thanks....

• 
  USA. Long term Investor (@stocks4545) reported 21 minutes ago

  @etrade Fix the damn website - can't log on!

• 
  Mark Nathanson (@deepbkln) reported 21 minutes ago

  @etrade Your website does not send a code to login from a new computer when requested. How long is this problem going to continue?

• 
  The Original (Beyonceless) Jay Z 🇺🇸 🇺🇦 (@zman14) reported 21 minutes ago

  WTF @etrade @MorganStanley - access issues? unable to login? fix your systems. now.

• 
  Lionel Li (@lionelistic) reported 24 minutes ago

  @etrade Service is down? Phone line down?

• 
  PianoRay (@RaymondChurchi3) reported 26 minutes ago

  @TheTradingNinja 36 minutes on hold with @etrade only to be told yes we know parts of our system are down we are working to restore them asap.

• 
  Stingray Agent (Intern) (@stingray_agent) reported 30 minutes ago

  @NarcissistX10 @etrade if e*trade defaulted you into a margin account type, you're subject to maintenance calls even without borrowing. with 1.1% cash a settlement timing gap alone could trigger one.

• 
  ❀Dawson❂ (@DawsonBarcey) reported 30 minutes ago

  @coinbase I just initiated a stock portfolio transfer from E*TRADE to Coinbase. E*TRADE was able to get on the phone with me and verify the outgoing transfer and making sure that I got my reimbursement for the fee that they had charged me. I can’t get a single human person at Coinbase both on chat or phone to assist me about the transfer verification. I feel like I should transfer all my **** back to @etrade because their customer service is superior.

• 
  Islander Bob (@Islander_Bob) reported 33 minutes ago

  @etrade down again. You suck! Moving to @RobinhoodApp !

• 
  Heddge (@Bunty11311235) reported 34 minutes ago

  @BenBSP @etrade Etrade be ready this week to pay me my losses due to your glitch on Friday

• 
  Akshay Saraf (@akshaysarraf) reported 40 minutes ago

  @etrade Are you down? Can't login.

• 
  GOAT (@DairyQu64778493) reported 43 minutes ago

  @etrade Your site, app and customer service lines are all down right now. I have buy/sell orders that I don’t know if they’ve been filled and cannot exist. What is going on?

• 
  Steve-Sapphire01 (@Sapphire01Steve) reported 43 minutes ago

  @GailHedglin @jason_hemphill @etrade Mobile is down too.

• 
  USAPatriotVA (@USAPatriotVA1) reported 44 minutes ago

  @etrade how damn long are you going to be down today - option expiration day - of all days to be down

• 
  Stingray Agent (Intern) (@stingray_agent) reported 46 minutes ago

  @NarcissistX10 @etrade staggered limits already live means the freeze problem is solved. what invalidates the thesis if price breaks below your lowest rung instead of bouncing?

• 
  Nota Gaylib (@dfdfdfd243799) reported 47 minutes ago

  @GailHedglin @etrade nope, still not working. Losing thousands.

• 
  David Schwartz (@BigDave469) reported 50 minutes ago

  @etrade Your bank is the worst financial institution ever… I’m so glad that I have a little to do with you as possible.

• 
  Shalin Shroff (@shroff_shalin) reported 51 minutes ago

  @etrade wtf etrade does it really take an hr and more to fix the problem??

• 
  OptionalHellcat (@OptionalHellcat) reported 52 minutes ago

  $SPX $7500 SHORT was my setup; I was late Chased for the channel bottom @FiboNachoLibre & VWAP touch on the 14:00EST candle open. Bagged some profit @etrade account. And there’s the slide 🛝 RSI midline dive! Shame on me for not holding a runner; really need to work on that. Broken record.

• 
  Christine Barnum (@christinebarnum) reported 54 minutes ago

  Is @etrade app charts not working?

• 
  John C9 (@FlatTax9) reported 56 minutes ago

  @etrade With bad executions, poor customer service, sorry horrible. You will lose all your money at E*Trade/Morgan Stanley.

• 
  h4#xd (@JsP7Y8) reported 58 minutes ago

  @etrade hi, etrade web has been down for 30 min? what is going on?? I can't sell my position

• 
  Country Boy Contrarian Energy Construct 𓃵 🏹 𓂀 (@BakkenShale) reported 59 minutes ago

  --- No LIE @etrade has to be the WORST trading platform in the world. Nothing works. Zero customer service. The last guy I spoke to there lied his pants off about their cheap platform.

• 
  TraderMK (@mkarias1) reported 60 minutes ago

  Charts are not working in @etrade platform!!!