E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Login (59%)
• Website (30%)
• Trading platform (9%)
• Withdrawals (1%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Fremont	Website	4 days ago
Springport	Withdrawals	7 days ago
Long Beach	Website	9 days ago
Los Angeles	Website	13 days ago
Noida	Withdrawals	15 days ago
Concord	Login	22 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tru (@TrueStockData1) reported 1 minute ago

  after 47 minutes waiting for @etrade to answer, they say there's nothing they can do other than get me in Queue with a trader, with the estimated wait time being almost 2 hours They have no other solution. This is pitiful.

• 
  BluntForceOptions (@BluntForceOpt) reported 8 minutes ago

  @etrade The deterioration of @ETrade since the @MorganStanley takeover has officially hit a breaking point. Today is a total system meltdown--options data failing to load, charts broken, and the platform is completely unusable. I’m fortunate to trade on a proprietary platform that keeps me operational, but that doesn’t excuse this. Even as a secondary backup, this level of service is a slap in the face to those of us who stayed loyal through the 2008 financial crisis and decades of market shifts. What was once a reliable tool has been hollowed out by corporate arrogance and gross technical incompetence. If you’re a serious trader, this is no longer a safe or viable home for your capital. I’m officially moving all capital out and scouting a new broker for my secondary accounts. This clown show is over.

• 
  TPlaysNow (@TPlaysNow) reported 10 minutes ago

  @etrade seems to be down.

• 
  Patrick Mullins (@jpatmull) reported 11 minutes ago

  Time to move all my money out of @etrade! Tired of the continual issues.

• 
  Nota Gaylib (@dfdfdfd243799) reported 11 minutes ago

  @GailHedglin @etrade nope, still not working. Losing thousands.

• 
  C T (@ffllyer1) reported 11 minutes ago

  @etrade login down?

• 
  StocksNDietCoke (@JackJacobsonAZ) reported 13 minutes ago

  @etrade no 24 hour, horrible new platform loaded with bugs, bad charts, wtf. Where is $MS executives

• 
  Aloha Giles ⚔️ (@GilesAloha) reported 13 minutes ago

  @status_is_down @etrade this is ridiculous. Fix your platform!

• 
  Jay (@JAMS9393) reported 16 minutes ago

  @etrade This is ******* unprofessional, during a trading day your app goes down, you will be hearing from my lawyers,

• 
  Stockshop1988 (@stockshop199020) reported 17 minutes ago

  @etrade Updates would be nice if your entire site goes down. Yall liable right?

• 
  John C9 (@FlatTax9) reported 17 minutes ago

  @etrade With bad executions, poor customer service, sorry horrible. You will lose all your money at E*Trade/Morgan Stanley.

• 
  LunchMeat3270 (@LunchMeat3270) reported 22 minutes ago

  PSA: I hope no one here uses @etrade Awful. Most fees. Use anyone but!

• 
  bc (@bc73046115754) reported 25 minutes ago

  @etrade fix your goddamn website

• 
  Brand Guy (@brandguy2020) reported 28 minutes ago

  @etrade For past 2 years I submitted >100 feedback issues on how to make power E-Trade Pro the same as E-Trade pro desktop Nothing has been done except some tiny tweaks. ETrade management needs to get somebody to crack the whip and get this thing working

• 
  Mickey (@ELITESTOCKPICK) reported 29 minutes ago

  @Bunty11311235 @BenBSP @etrade How can you take screen shots if the app is down

• 
  Gail (@GailHedglin) reported 30 minutes ago

  @san92ying @etrade Get atty posting here won't help

• 
  Izzy (@diamondguyizzy) reported 31 minutes ago

  @fundmyfund @etrade THIS IS AWFUL

• 
  Buns&Coffee (@schang76) reported 31 minutes ago

  @etrade @MorganStanley did they buy Etrade or did MS sell themselves in a merger because they are one of the worst shops on Wall St that survived by getting bailed out by American taxpayers through trickery and blackmail? can't even keep the lights on properly on a trading day.

• 
  Grigetio Dodger (@grigetio) reported 36 minutes ago

  @etrade could you at least acknowledge that there is an issue? wtfbbqkthxbye

• 
  More Life Global (@richbydemand) reported 38 minutes ago

  @etrade What ******** are ya’ll doing? You’re just gonna act like you didn’t **** thousands of people? My whole desktop app has been reset causing me hours of work just to reorganize my setup. Utterly ******* ridiculous

• 
  Andrew (@Andrew99Blue) reported 39 minutes ago

  @Benjami18575241 @etrade So help me if they take the market down today and e-trade is off line...this is basically China at this point. Unreal. I was just getting ready to place orders and go to lunch. Come on @etrade not cool.

• 
  dayum.daniel (@dayumm_daniel) reported 41 minutes ago

  @etrade how would you allow someone to buy something and then not let them sell it. Wtf!?! Crooks

• 
  Jay (@JAMS9393) reported 42 minutes ago

  **** @etrade this app is a piece of ****, system down on a trading day is unacceptable.

• 
  BH22 (@BigHorn2822) reported 43 minutes ago

  Completely unacceptable @etrade to have a website down on quadruple witching with options expiring. I am taking a massive hit b/c of this. How does this happen on such a day?

• 
  Blake Norton 📈 🎯 (@blake_nort_wire) reported 49 minutes ago

  @etrade oil up stocks down again yawn

• 
  The Original (Beyonceless) Jay Z 🇺🇸 🇺🇦 (@zman14) reported 49 minutes ago

  the service reliability continues to deteriorate with @etrade now can't even logon and the "wait time" for customer service is estimated at 30 minutes. Absolute failure. @MorganStanley

• 
  Bourbon Trader (@bourbontrader34) reported 54 minutes ago

  @etrade is down

• 
  Slexum (@slexum) reported 54 minutes ago

  @etrade Why is the platform down?

• 
  Chad South (@TheRealCBones) reported 56 minutes ago

  Had a check washed (fraudulently cashed) from @etrade account. Filed a police report, filled out required paper work and it has been over 40 days. No resolution, despite weekly calls to customer service. Really shocking they aren't fixing this like normal banks.

• 
  Peter Max (@PeterMax80) reported 57 minutes ago

  Hey @etrade why does your network suck so bad?