E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Website (32%)
• Trading platform (32%)
• Login (27%)
• Withdrawals (10%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
San Jose	Website	7 days ago
Winter Park	Login	12 days ago
Lilburn	Website	12 days ago
Brooklyn	Trading platform	12 days ago
Camarillo	Login	12 days ago
Dade City	Trading platform	12 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  glenn mosley (@glennymo369) reported 3 minutes ago

  @etrade Does anyone know of a trading software closer to etrade pro? The new one is absolute **** and probably used to **** the user. I am easing into cash so I can leave this pos.

• 
  KP🐺🌐 (@KCP_NYC) reported 3 minutes ago

  THANKS @etrade WTF????

• 
  robin zinn (@robinzinn6) reported 5 minutes ago

  @etrade E-Trade ,Power E-Trade the worst confusing software today .

• 
  Chatterpix6 (@chatterpix6) reported 6 minutes ago

  @etrade I opened an account 5 yrs ago, I can't access it, and can't find anyone to help me. Suggestions?

• 
  Charlie Harper (@CharlieBHarper) reported 8 minutes ago

  Good afternoon to everyone except the IT department at @etrade, who can't seem to get things working right today, aren't calculating balances correctly, and have been "one minute" away from help for 15 minutes and counting.

• 
  TwoThree (@TwoThreeXYZ) reported 9 minutes ago

  @etrade Fix the broken charts on your app

• 
  David Schwartz (@BigDave469) reported 11 minutes ago

  @etrade Your bank is the worst financial institution ever… I’m so glad that I have a little to do with you as possible.

• 
  GF Vault (@GfVault) reported 11 minutes ago

  @etrade @MorganStanley customer service says the department controlling my restricted account has no customer-facing phone number, cannot speak with me, and provides no updates—even internally. Nearly $10,000 remains frozen while I’m told to keep waiting with no timeline.

• 
  NoMad (@mySanctuaries) reported 16 minutes ago

  @etrade @MorganStanley This has been an issue for many years. Several others too. I thought the issues would be fixed when Morgan Stanley bought them. No such luck. The app data still sucks!

• 
  Mama Asp (@Mama_Asp) reported 16 minutes ago

  @etrade 's hold music has now given me PTSD. I have never had such poor customer service in my entire life! A month into this nightmare and I still have no access or answers.

• 
  Aestas; Recognitio (@LegibleEnglish) reported 19 minutes ago

  @etrade There are good days and there are bad days; and, there are days you make promises that you are sure to keep. Get out the checkbook.

• 
  School Boy Q (@QuinnHaze) reported 20 minutes ago

  Etrade is down... get your **** together or I will leave the platform after nearly 20 years of being a customer. @etrade @MorganStanley

• 
  Jay Fletcher (@jayrfletcher) reported 21 minutes ago

  @etrade @MorganStanley he never disputed or authorized any reversal. An innocent seller is now missing funds, a credit card payment was reversed after posting, and no one can explain why or who initiated it. Hours on the phone with no answers.Please DM me immediately to fix this

• 
  Candy (@CandyDrenn30687) reported 21 minutes ago

  @etrade We're still waiting for a call back from @etrade customer service made on Friday to verify we are who we are since our phone number changed! Frustrating Opened a @RobinhoodApp to invest in SPCX

• 
  Charlie Harper (@CharlieBHarper) reported 22 minutes ago

  @etrade This call came at almost 9pm, I wasn't at my computer, and had largely forgotten about this incident. Then I get this stupid form letter that says nothing but had to come in a secure portal. It only serves to remind my how poorly this entire situation from beginning to now was handled by @etrade.

• 
  Country Boy Contrarian Energy Construct 𓃵 🏹 𓂀 (@BakkenShale) reported 23 minutes ago

  --- No LIE @etrade has to be the WORST trading platform in the world. Nothing works. Zero customer service. The last guy I spoke to there lied his pants off about their cheap platform.

• 
  Kenny (@Kslaze) reported 25 minutes ago

  @etrade Fix your site now. Its costing people money

• 
  CCIObserver (@CciObserver) reported 26 minutes ago

  @etrade And the "new and improved" Etrade "Pro" strikes again. Recent tickers/drop down feature in every single window and field (inc. options chain) has disappeared. Great product guys.

• 
  StocksNDietCoke (@JackJacobsonAZ) reported 27 minutes ago

  @etrade how the hell is your $SPCX quote different from my Schwab and Nasdaq quote? @MorganStanley please help and bring back pro

• 
  Apis Equity (@apisequity) reported 33 minutes ago

  If @CharlesSchwab is giving you trouble purchasing $ntrp join us over at @etrade …they’ll let you load the boat down here and ride this one up…let’s go

• 
  TwoThree (@TwoThreeXYZ) reported 38 minutes ago

  @etrade Fix your charts

• 
  Grasshoppa Stocks (@danielkern79) reported 39 minutes ago

  @etrade your fundamentals tab still doesn't load. Been almost a week. Please help.

• 
  Eduardo Chak Iik (@MusicaLunar) reported 40 minutes ago

  @etrade hello I need some support with a wire transfer from my E*Trade account, do you any email for support?

• 
  jmac3 (@jamminmac) reported 42 minutes ago

  @etrade Is the service currently down or intermittent?

• 
  cotton muggins (@cottoninnymugs) reported 48 minutes ago

  @etrade How exciting only to be shut down a year…

• 
  hi (@byehiselllo) reported 50 minutes ago

  @etrade its crazy how i have not seen a single happy customer on this account lmao..

• 
  GreenCandleLover 🇲🇽 (@77RepublicanWS) reported 51 minutes ago

  I’m done with @etrade it’s the worst! Don’t ever get it! STAY AWAY! $yj $DFNS $YYAI $huiz $soar $spy $mndr $htz $spcx $mb $cpop $amix $inlf $onmd

• 
  PRIME (@primerano40x) reported 56 minutes ago

  @benjune @etrade It's BS. I called them this morning about this stupid theme, and they weren't even aware of it. This is insane the money they cost us now and won't do anything about!

• 
  Melissa (@angelaira) reported 58 minutes ago

  @etrade You are only as good as you customer service, and yours is lacking.

• 
  J C (@J450NCH4N) reported 59 minutes ago

  @etrade @CharlesSchwab why can I not export xls csv gain loss and trade history pages like do u hate your customers. Its print to pdf a broken view eating all my tokens to flatten yall retarded