E*Trade status: trading issues and outage reports
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Full Outage Map
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Problems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
- Login (60%)
- Website (28%)
- Trading platform (11%)
- Withdrawals (1%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Clinton Township
|
Trading platform | 4 days ago |
|
Franklin
|
Login | 5 days ago |
|
Franklin
|
Login | 5 days ago |
|
Washington
|
Website | 5 days ago |
|
Columbus
|
Website | 10 days ago |
|
Ontario
|
Trading platform | 11 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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][\/][ Eric ][\/][ (@EMznSanders) reported@RaymondChurchi3 @TheTradingNinja @etrade I didn’t check. I went in to sell my positions and it went through. I just checked again and it’s down also.
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Tru (@TrueStockData1) reported@Joedirt12321 @etrade wtf im not able to get back in
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The Original (Beyonceless) Jay Z 🇺🇸 🇺🇦 (@zman14) reportedyeah, that "expected wait time" from @etrade is not accurate...now over 32 minutes. fix this. @MorganStanley
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Steel_City412 (@jason_hemphill) reported@etrade You guys ****** me this week bad. I can’t even log in now with positions that require management
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Shoshana (@shanak10) reportedAnyone else having issue logging in to @etrade website?
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Time2Trade (@time2trade2) reported@Cajun_Trades @WhalePenny @etrade Yeah, I left ameritrade when they shut down the platform I was using and only offered TOS. Sooo, I will keep searching. Thanks.
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Buns&Coffee (@schang76) reported@etrade @MorganStanley did they buy Etrade or did MS sell themselves in a merger because they are one of the worst shops on Wall St that survived by getting bailed out by American taxpayers through trickery and blackmail? can't even keep the lights on properly on a trading day.
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Aloha Giles ⚔️ (@GilesAloha) reported@status_is_down @etrade this is ridiculous. Fix your platform!
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Islander Bob (@Islander_Bob) reported@etrade Fix your damn website!
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my Sanshine (@san92ying) reported@etrade Each time I provide the requested documents, the response is delayed for a long period, and the processing has been extremely slow. I have also been informed that certain documents have become outdated and need to be resubmitted.
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Emre Taştepe (@tastepee01) reported@etrade Could you please send me the customer service email address privately? I need to contact them via email.
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JRD (@Lehman_08) reportedHey @etrade wtf
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Mickey (@ELITESTOCKPICK) reported@Bunty11311235 @BenBSP @etrade How can you take screen shots if the app is down
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BMRTRADERS (@bmrtraders) reported@etrade you owe us all big time!!!!!! That was the biggest system glitch ive ever seen 🤬🤬🤬🤬🤬
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ShaedyChirps (@ShaedyChirps) reported@TimSpursFan @etrade as of like 2 days ago i put in the few dozen orders im doing today to save time, but thigns are down so much i think i need to shift my collars down.. it usually does take me hours... maybe this is a sign things will expire and then shoot up and that i shouldnt be capping gains?
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Citizen Watch Report (@Citizenwatchrep) reported@Faf_314 @etrade I submitted my case for compensation. If they proved yours please update me. First time I ever lost money due to outage, scary af
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burby_geek (@burby_geek) reported@cleg16676935420 @etrade as soon as the MACD showed the market turning it went down. conspiracy
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Mickey (@ELITESTOCKPICK) reported@etrade You should focus on keeping your website up so it doesn’t go down on a trading day
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Randy Daniel (@NerdRandy) reported@etrade Very disappointed that the service is down and customer support wait times is long and ETrade hasn’t notified customers via any means of the outage of service.
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Tru (@TrueStockData1) reportedafter 47 minutes waiting for @etrade to answer, they say there's nothing they can do other than get me in Queue with a trader, with the estimated wait time being almost 2 hours They have no other solution. This is pitiful.
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Bball Brainiac (@BrainiacBball) reported@etrade why doesn’t the download feature in the portfolio view work at all? I’ve tried two different OS (windows and OSX), different browsers and so on. Keep getting “invalid rewuest” errors showing up in the csv file. This has been ongoing for months
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Tru (@TrueStockData1) reportedImagine being in trades and @etrade crashes. Can't login, can't access funds or trades, fully locked out while watching a trade slowly decay from profit to loss. This is BS
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Stockshop1988 (@stockshop199020) reported@etrade Updates would be nice if your entire site goes down. Yall liable right?
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Internet Bot (@shaggrugg) reported@etrade are we down right now?
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Ty (@0to60in2point9) reportedWhatever is going on it took down @etrade
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BeastModeStocks (@BeastModeStockz) reported@NotFinancialRep @SchwabTrading @etrade Same happening with TD Canada. Used to be great. Now cant make a trade there. Worsr decision they made was reviewing every trade and making people call in trades. Worst part is when someone answers they have to get approval for a trade cause they are not licensed. 10 min execution for a trade that moves in milliseconds. 🗑 is a compliment to TD. Junk.
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Ejret Knudsen 🇺🇸 (@EjretKnudsen) reported@etrade Down again.....
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Sean R (@PennS53313) reported@etrade WTF is wrong with your trading platform.... its not loading. .. THIS IS UNACCEOPTABLE... how bout an update... the wait time to talk to anyone is over an HOUR!!!!! WTF??
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Heddge (@Bunty11311235) reported@BenBSP @etrade Etrade charts are not working and slow processing
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GOAT (@DairyQu64778493) reported@etrade Your site, app and customer service lines are all down right now. I have buy/sell orders that I don’t know if they’ve been filled and cannot exist. What is going on?