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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (50%)
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Website (32%)
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Trading platform (18%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Redwood City |
Trading platform | |
 Dublin |
Login | |
| Alden |
Login | |
| Farm Hill |
Login | |
| Duluth |
Login | |
| Thousand Oaks |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Rock N Roll Taboo
(@RockNRollTaboo) reported
@etrade I Have Been Waiting 6 Days To Get Some Money From My Etrade~>>>Every Time i Call Up I Have To Wait 2 Hours To Talk To Them~~>The Customer Service Reps,,,Cant Figure Out WHY There is a Delay...I Even Received an Email Say My Funds Have Been Disbursed~~>This is a LIE And FRAUD
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Dean Gabriel
(@deangabriel74) reported
@etrade Etrade is a NIGHTMARE! One must NEVER EVER open an account with Etrade. There is absolutely no customer service whatsoever . They lock your debit card 3 times a week for ridiculous reasons , and now my debit card won't let me withdrawal money with my pin code
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dave
(@daveisback12) reported
@jacked_trader Not until tomorrow when I have more money free lol damn u @etrade
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Perro Salado 🇺🇸
(@brinedog7193) reported
@etrade sucks so bad. down again
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Karan Bhangui
(@karanbhangui) reported
@MikeMeyers @WellsFargo @etrade First of all, sorry to hear this happened. Secondly, please contact WF if you haven't already. You're almost certainly protected by customer protection policy (gets dicey wrt fintech credential sharing potentially voiding this). Lastly, you'd be screwed in defi. No recourse?
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strange times indeed
(@gettingitcc) reported
I've been on four different platforms and, by far, all things considered, @etrade is the worst. Stay away.
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Julie Campbell
(@JulieMmmMmmGood) reported
About to move all of my money from @etrade to a competitor because my account won’t unenroll from DRIP and I can’t get through vis phone or live chat. Been trying all week. E*TRADE customer service is living unemployment office 2020 lifestyle.
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Joseph Michael Music
(@witherfallvocal) reported
@Fabio_NYC_ They removed a bit but didn’t drop all the way down to the shiba reported figure… not sure how they think they can do such a thing without explanation… imagine if @Tesla stock had 40% more shares added to total by @etrade ! There would be lawsuits for years!!!
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Jonathan Banks
(@Activatedigi) reported
@etrade Etrade totally screwed me today. Automatically closed out my option contract early before the end of the day. I was watching it for 5 hours. Closed it out right before it made good gains. Customer support told me they can do this at anytime and tough luck.
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JB3 Trades
(@JB3Trades) reported
@etrade #etrade am i the only one that has problems with #etradepro?? im in a trade and my chart and time of sale is lagging behind the actual price!!! 😡😡😡🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
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Futurists Billionaire Club
(@ClubFuturists) reported
@etrade How much like you get per by listing - $4 stock on people account... That's so stupid...
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Jeff Link
(@TheJeffLink) reported
@etrade can you get rid of reorganization fees on stock symbol changes? It's excessive and non-optional for the customer.
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Bayarea Resident
(@ResidentBayarea) reported
@etrade I just waited 4 hours and 3 minutes to speak with customer service only to be disconnected. There is a serious problem. What is going on that you’re not telling us about? How do I get ahold of customer service if you don’t answer calls and the messaging center in down?
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Charlie
(@charlieddduncan) reported
Is @etrade down for everyone else or just me? First day using the app and already having problems with it 🤦🏻
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Austin
(@GameplayAndTalk) reported
@dewokkel @etrade It’s the customer service number listed on their website.
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Ken Mommaerts
(@Qendesu) reported
@GameplayAndTalk @etrade That’s if you even find a telephone number. Lots of companies just have a contact form. They’ll contact you whenever they feel like it. Customer support is at an all-time low I feel. Some companies are exceptions and I try to stick with them as much as possible.
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Uday Gupta
(@uday21g) reported
@etrade New issues offering page not working
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Tee
(@TeeSamra) reported
@etrade what's up with your custom service? 2 hour+ wait times in unacceptable.
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Rey's Julien🌪
(@ReysJulien1) reported
Does @etrade have a live chat cuz I’ve been trying to reach costumer service for 3 days now with no answers
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Matt Lorfeld🦬🍻🦩🐙💎🦥🚀
(@mlorfeld) reported
"Your estimated wait time is greater than 90 minutes" - thanks @etrade I might be looking at transferring my entire portfolio to a company with actual customer service.
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Eric Schafer
(@Erik_Schaffer_) reported
@etrade after enabling two-factor on my account, I cannot login. And there's no chat or phone support available right now. Help?
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Perro Salado 🇺🇸
(@brinedog7193) reported
@ETRADE and @coinbase are down for me.
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Mike Valera
(@mike_valera) reported
@etrade I don’t like using power E*TRADE im use to using the regular mobile app. I doubt clearing browser cache would fix mobile app problem.
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Mike Valera
(@mike_valera) reported
@RamblingToe @etrade Probably everyone else which to power E*TRADE. That is why @etrade not caring about this problem.
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Mike Valera
(@mike_valera) reported
@etrade already deleted and reinstalled the app. Still not fix. 🙏
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Victoriacane
(@Zikjoe1) reported
@Erik_Schaffer_ @etrade My account got same similar issue.. i contacted support services but they wouldn’t help me...I got referred to @logskind3 on Instagram and they were so helpful and reliable. Am sure they can help you.
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Judi Cloutier
(@jbcloutier1) reported
I have an issue with my @etrade account. I can not post on their FB page. Their 24/7 chat is unavailable. No email to be found. Their 800 number indicates a 2 hour wait. I’ve been on hold for 2 hours. No one is answering. How do I get their customer service? Beyond unacceptable
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JB3 Trades
(@JB3Trades) reported
@etrade Did that. Been clearing cache since the last time I called for this problem. Called support and was on hold for 1:45 min. Total call length was 2 hrs. Sheesh. Uninstalled and reinstalled. We’ll see what happens
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NotThatMike
(@mjcw67) reported
@Christalball93 @AMCbiggums @etrade PFOF illegal in Canada. Not really an issue.
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IPOWarrior
(@WarriorIpo) reported
@richmisner @etrade The only allocations I've gotten from ETrade were $DNUT and $DIDI ... not worth getting any given how those debuted and the requisite that they want you hold for 30 days. Never got any on the 'good' ones: almost a bad sign for $GFS that you got any at all.