E*Trade status: trading issues and outage reports

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (IST)	Number of reports	Baseline
Apr 10, 7:30 AM GMT+5:30	0	0
Apr 10, 7:50 AM GMT+5:30	0	0
Apr 10, 8:10 AM GMT+5:30	0	0
Apr 10, 8:30 AM GMT+5:30	0	0
Apr 10, 8:50 AM GMT+5:30	0	0
Apr 10, 9:10 AM GMT+5:30	0	0
Apr 10, 9:30 AM GMT+5:30	0	0
Apr 10, 9:50 AM GMT+5:30	0	0
Apr 10, 10:10 AM GMT+5:30	0	0
Apr 10, 10:30 AM GMT+5:30	0	0
Apr 10, 10:50 AM GMT+5:30	0	0
Apr 10, 11:10 AM GMT+5:30	0	0
Apr 10, 11:30 AM GMT+5:30	0	0
Apr 10, 11:50 AM GMT+5:30	0	0
Apr 10, 12:10 PM GMT+5:30	0	0
Apr 10, 12:30 PM GMT+5:30	0	0
Apr 10, 12:50 PM GMT+5:30	0	0
Apr 10, 1:10 PM GMT+5:30	0	0
Apr 10, 1:30 PM GMT+5:30	0	0
Apr 10, 1:50 PM GMT+5:30	0	0
Apr 10, 2:10 PM GMT+5:30	0	0
Apr 10, 2:30 PM GMT+5:30	0	0
Apr 10, 2:50 PM GMT+5:30	0	0
Apr 10, 3:10 PM GMT+5:30	0	0
Apr 10, 3:30 PM GMT+5:30	0	0
Apr 10, 3:50 PM GMT+5:30	0	0
Apr 10, 4:10 PM GMT+5:30	0	0
Apr 10, 4:30 PM GMT+5:30	0	0
Apr 10, 4:50 PM GMT+5:30	0	0
Apr 10, 5:10 PM GMT+5:30	0	0
Apr 10, 5:30 PM GMT+5:30	0	0
Apr 10, 5:50 PM GMT+5:30	0	0
Apr 10, 6:10 PM GMT+5:30	0	0
Apr 10, 6:30 PM GMT+5:30	0	0
Apr 10, 6:50 PM GMT+5:30	0	0
Apr 10, 7:10 PM GMT+5:30	0	0
Apr 10, 7:30 PM GMT+5:30	0	0
Apr 10, 7:50 PM GMT+5:30	0	0
Apr 10, 8:10 PM GMT+5:30	0	0
Apr 10, 8:30 PM GMT+5:30	0	0
Apr 10, 8:50 PM GMT+5:30	0	0
Apr 10, 9:10 PM GMT+5:30	0	0
Apr 10, 9:30 PM GMT+5:30	0	0
Apr 10, 9:50 PM GMT+5:30	0	0
Apr 10, 10:10 PM GMT+5:30	0	0
Apr 10, 10:30 PM GMT+5:30	0	0
Apr 10, 10:50 PM GMT+5:30	0	0
Apr 10, 11:10 PM GMT+5:30	0	0
Apr 10, 11:30 PM GMT+5:30	0	0
Apr 10, 11:50 PM GMT+5:30	0	0
Apr 11, 12:10 AM GMT+5:30	0	0
Apr 11, 12:30 AM GMT+5:30	0	0
Apr 11, 12:50 AM GMT+5:30	0	0
Apr 11, 1:10 AM GMT+5:30	0	0
Apr 11, 1:30 AM GMT+5:30	0	0
Apr 11, 1:50 AM GMT+5:30	0	0
Apr 11, 2:10 AM GMT+5:30	0	0
Apr 11, 2:30 AM GMT+5:30	0	0
Apr 11, 2:50 AM GMT+5:30	0	0
Apr 11, 3:10 AM GMT+5:30	0	0
Apr 11, 3:30 AM GMT+5:30	0	0
Apr 11, 3:50 AM GMT+5:30	0	0
Apr 11, 4:10 AM GMT+5:30	0	0
Apr 11, 4:30 AM GMT+5:30	0	0
Apr 11, 4:50 AM GMT+5:30	0	0
Apr 11, 5:10 AM GMT+5:30	0	0
Apr 11, 5:30 AM GMT+5:30	0	0
Apr 11, 5:50 AM GMT+5:30	0	0
Apr 11, 6:10 AM GMT+5:30	0	0
Apr 11, 6:30 AM GMT+5:30	0	0
Apr 11, 6:50 AM GMT+5:30	0	0
Apr 11, 7:10 AM GMT+5:30	0	0
Apr 11, 7:30 AM GMT+5:30	0	0

At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

Login (60%)
Website (28%)
Trading platform (11%)
Withdrawals (1%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Clinton Township	Trading platform	10 hours ago
Franklin	Login	1 day ago
Franklin	Login	1 day ago
Washington	Website	1 day ago
Columbus	Website	6 days ago
Ontario	Trading platform	8 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

Heddge (@Bunty11311235) reported 54 seconds ago
@BenBSP @etrade If your in the trade and losing money take screen shots and file trade enquirey this common for Etrade in Feb they paid me for the app down issue
10 or 0 (@10_or_0) reported 2 minutes ago
@etrade NEVER AGAIN - TERRIBLE, TERRIBLE, TERRIBLE.
Jay (@JAMS9393) reported 5 minutes ago
@etrade This is ******* unprofessional, during a trading day your app goes down, you will be hearing from my lawyers,
Tru (@TrueStockData1) reported 6 minutes ago
Imagine being in trades and @etrade crashes. Can't login, can't access funds or trades, fully locked out while watching a trade slowly decay from profit to loss. This is BS
Bourbon Trader (@bourbontrader34) reported 6 minutes ago
@etrade is down
Mickey (@ELITESTOCKPICK) reported 7 minutes ago
@etrade You should focus on keeping your website up so it doesn’t go down on a trading day
Time2Trade (@time2trade2) reported 8 minutes ago
@Cajun_Trades @WhalePenny @etrade Yeah, I left ameritrade when they shut down the platform I was using and only offered TOS. Sooo, I will keep searching. Thanks.
StocksNDietCoke (@JackJacobsonAZ) reported 10 minutes ago
@etrade no 24 hour, horrible new platform loaded with bugs, bad charts, wtf. Where is $MS executives
Randy Daniel (@NerdRandy) reported 11 minutes ago
@etrade Very disappointed that the service is down and customer support wait times is long and ETrade hasn’t notified customers via any means of the outage of service.
Internet Bot (@shaggrugg) reported 12 minutes ago
@etrade are we down right now?
Time2Trade (@time2trade2) reported 12 minutes ago
@Cajun_Trades Please let me know if you found a good trading platform comparable to @etrade Pro. Etrade just shut down Etrade Pro for me on Friday, so I need to find a new brokerage for my accounts.
Texas_Boy_1979🇺🇸🇮🇱 (@Texas_Boy_1979) reported 16 minutes ago
@etrade Fix your issues!
Steel_City412 (@jason_hemphill) reported 18 minutes ago
@GailHedglin @etrade They’ve been ******* with my account all week. Every day this week I have not been able to make round trip day trades as if I don’t have over 25k. I’ve called them every day, they say they fixed it but same problem the next day. I’ve been on the phone with them for 1 hour as I type this
Gail (@GailHedglin) reported 19 minutes ago
@etrade ITS UP NOW GUYS LOGIN!!!
A.American (@AAmerican2A) reported 24 minutes ago
@etrade The entire E*Trade platform is down and has been for a while. Nobody answering the phone?? Provide an update!
Zack (@Fr3nchMontana) reported 25 minutes ago
@biswamohanm @TheTradingNinja @etrade Nah etrade is down
Bill Lee (@wrlee) reported 28 minutes ago
Time to close my decades old @etrade account. The web page is so broken and badly designed: its chat doesn't work consistently, unnotified rule changes prevent acct mgmt, and the web pages do not encourage successful navigation😢
Miko (@wintament) reported 29 minutes ago
@etrade now holding for 45 minutes!!!!! WTF!
BluntForceOptions (@BluntForceOpt) reported 31 minutes ago
@etrade The deterioration of @ETrade since the @MorganStanley takeover has officially hit a breaking point. Today is a total system meltdown--options data failing to load, charts broken, and the platform is completely unusable. I’m fortunate to trade on a proprietary platform that keeps me operational, but that doesn’t excuse this. Even as a secondary backup, this level of service is a slap in the face to those of us who stayed loyal through the 2008 financial crisis and decades of market shifts. What was once a reliable tool has been hollowed out by corporate arrogance and gross technical incompetence. If you’re a serious trader, this is no longer a safe or viable home for your capital. I’m officially moving all capital out and scouting a new broker for my secondary accounts. This clown show is over.
Patrick Mullins (@jpatmull) reported 34 minutes ago
Time to move all my money out of @etrade! Tired of the continual issues.
10 or 0 (@10_or_0) reported 35 minutes ago
@etrade FIX IT - IM FREAKING OUT - I NEED TO EXIT A TRADE NOW
Anthony Schumer (@ArthurSchl67247) reported 39 minutes ago
@etrade I am on hold with ETrade customer service (non customer service) for 54 minutes because, for technical reasons on THEIR end) I can't log into my account. At this rate the market will close by the time I get a person to pick up my call. I will be moving out.
Mickey (@ELITESTOCKPICK) reported 43 minutes ago
@Bunty11311235 @BenBSP @etrade How can you take screen shots if the app is down
Jay (@JAMS9393) reported 47 minutes ago
**** @etrade this app is a piece of ****, system down on a trading day is unacceptable.
the rabbit of caerbannog🔋 (@in_retrotech) reported 47 minutes ago
@etrade appears to be completely down
Bball Brainiac (@BrainiacBball) reported 49 minutes ago
@etrade why doesn’t the download feature in the portfolio view work at all? I’ve tried two different OS (windows and OSX), different browsers and so on. Keep getting “invalid rewuest” errors showing up in the csv file. This has been ongoing for months
Creemer (@Creemer14) reported 52 minutes ago
@etrade the system is down and not even reading my social security on the phone.... I waited on the phone for awhile....Please address....Thanks....
GOAT (@DairyQu64778493) reported 54 minutes ago
@stockshop199020 @etrade This is absolutely insane. I’ve got 2 large buy and sell orders in limbo and everything is down. Wtaf?
glenn mosley (@glennymo369) reported 57 minutes ago
@etrade Does anyone know of a trading software closer to etrade pro? The new one is absolute **** and probably used to **** the user. I am easing into cash so I can leave this pos.
THE PENNY HEIST (@TheeEvilHag) reported 59 minutes ago
@TwoThreeXYZ @etrade My etrade was working … been trading without issue today