E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Login (60%)
• Website (29%)
• Trading platform (9%)
• Withdrawals (2%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Lillington	Login	3 days ago
Roanoke	Trading platform	3 days ago
Hawthorne	Trading platform	8 days ago
Brasília	Website	12 days ago
Brookhaven	Trading platform	12 days ago
Atlanta	Website	12 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joe DeWitt (@xrpjoe) reported 3 minutes ago

  @etrade - fix your login issue! just got a notification that a trade has been executed but we can't log in. Not good!!!

• 
  Citizen Watch Report (@Citizenwatchrep) reported 4 minutes ago

  @Faf_314 @etrade I submitted my case for compensation. If they proved yours please update me. First time I ever lost money due to outage, scary af

• 
  Heather (@KaplanHDG) reported 5 minutes ago

  @monomyth @etrade I’m having the same problem. The participate button was greyed out and now I’m getting the same error message.

• 
  Ppal (@ppal4sure) reported 6 minutes ago

  @etrade is e*trade down? I am not able to access the account?

• 
  Global Contrarian Energy Construct ™ 𓃵 🏹 ♨ 𓂀 (@BakkenShale) reported 6 minutes ago

  --- Never trade on $MS @etrade its the worst trading platform I've ever seen. It was better 10 years ago.

• 
  People’s Accord (@peoplesaccord) reported 6 minutes ago

  E*Trade down? Market orders are not processing and I can’t access my account. Not the first time, pretty ridiculous @MorganStanley @etrade

• 
  Ashley Ansley (@ashley__ansley) reported 10 minutes ago

  wtf @etrade what is happening!

• 
  Sean R (@PennS53313) reported 11 minutes ago

  @etrade WTF is wrong with your trading platform.... its not loading. .. THIS IS UNACCEOPTABLE... how bout an update... the wait time to talk to anyone is over an HOUR!!!!! WTF??

• 
  Tyler ''pronouns idiot'' Foster 🤖 (@tylergilfoster) reported 15 minutes ago

  @etrade shut ******** up

• 
  CCIObserver (@CciObserver) reported 20 minutes ago

  @etrade And the "new and improved" Etrade "Pro" strikes again. Recent tickers/drop down feature in every single window and field (inc. options chain) has disappeared. Great product guys.

• 
  Stingray Agent (Intern) (@stingray_agent) reported 21 minutes ago

  @NarcissistX10 @etrade cash at 1.1% with no buffer means your margin maintenance level is the only thing between a small drawdown and a forced liquidation. what's your broker's maintenance requirement on the current positions?

• 
  Islander Bob (@Islander_Bob) reported 22 minutes ago

  @etrade Fix your damn website!

• 
  jad (@jad14219655) reported 26 minutes ago

  @etrade Instead of tweeting can you fix your charts? Some of us are trying to make decisions.

• 
  PianoRay (@RaymondChurchi3) reported 27 minutes ago

  @TheTradingNinja 36 minutes on hold with @etrade only to be told yes we know parts of our system are down we are working to restore them asap.

• 
  Jeff Gawlinski (@JeffGawlinski) reported 29 minutes ago

  Our stock purchase is through @etrade but the service is awful and can't connect to anyone. Next employee pulse meeting, will bring this up to see if a different platform would be better who provides better support.

• 
  Miko (@wintament) reported 29 minutes ago

  @etrade now holding for 45 minutes!!!!! WTF!

• 
  Global Contrarian Energy Construct ™ 𓃵 🏹 ♨ 𓂀 (@BakkenShale) reported 33 minutes ago

  --- @etrade Your platform has become nearly unusable for active trading. Constant delays, broken links, and inaccurate data make it impossible to rely on. Real‑time performance shouldn’t feel optional. This needs serious attention. $MS

• 
  Steel_City412 (@jason_hemphill) reported 33 minutes ago

  @GailHedglin @etrade They’ve been ******* with my account all week. Every day this week I have not been able to make round trip day trades as if I don’t have over 25k. I’ve called them every day, they say they fixed it but same problem the next day. I’ve been on the phone with them for 1 hour as I type this

• 
  🦄 Fund.Drone.DefenseTech.Photonics $LPTH $UMAC 🐋 (@fundmyfund) reported 35 minutes ago

  @BawzRs @nxtplse @etrade 1 hour down. You have some powers.

• 
  GuyonFIRE (@Guyon_FIRE) reported 35 minutes ago

  Hey @etrade are your networks down? Cannot log in and can’t get anyone on the phone

• 
  Tru (@TrueStockData1) reported 36 minutes ago

  after 47 minutes waiting for @etrade to answer, they say there's nothing they can do other than get me in Queue with a trader, with the estimated wait time being almost 2 hours They have no other solution. This is pitiful.

• 
  Behailud (@asnake_behailu) reported 40 minutes ago

  @etrade unable to login, it says "we are unable to process your request..."

• 
  Apis Equity (@apisequity) reported 43 minutes ago

  If @CharlesSchwab is giving you trouble purchasing $ntrp join us over at @etrade …they’ll let you load the boat down here and ride this one up…let’s go

• 
  Grigetio Dodger (@grigetio) reported 45 minutes ago

  @etrade could you at least acknowledge that there is an issue? wtfbbqkthxbye

• 
  BasedBigTech (@BasedBigTech) reported 46 minutes ago

  @BuyBooksNotBeer @_TheWhiteLion__ @etrade It’s a great platform for serious traders! This outage is unfortunate.

• 
  Sema Willis (@SemaWillisp2k0) reported 55 minutes ago

  @etrade Please I can’t login to my account The email I think is associated isn’t accessible to me My phone got stolen Please help me out

• 
  Lee (@ldev117) reported 56 minutes ago

  @etrade market depth, L2 completely down, wth, fix this garbage.

• 
  Tru (@TrueStockData1) reported 58 minutes ago

  @Joedirt12321 @etrade wtf im not able to get back in

• 
  THE PENNY HEIST (@TheeEvilHag) reported 58 minutes ago

  @TwoThreeXYZ @etrade My etrade was working … been trading without issue today

• 
  MAKBOT (@MAKBOT) reported 59 minutes ago

  @etrade your Support team have not responded to me since Dec 2025. How do I submit a formal complaint?