Is E*Trade down?
No problems detected
If you are having issues, please submit a report below.
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
-
Login (44%)
-
Website (38%)
-
Trading platform (19%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Loganton |
Trading platform | |
| North Port |
Login | |
| Maricopa |
Website | |
| Plano |
Website | |
| Ruskin |
Trading platform | |
| Dublin |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
-
Kevin Webb
(@KevinJkwebb44) reported
@etrade showing several stocks in my account as 0$ despite significantly higher value on exchange. Maybe a glitch but I will be moving all my stocks now, clearly the platform is a mess.
-
Brad Schorer
(@B_Schorer) reported
Hey @etrade…appreciate your security concerns on supposed illicit activity but if you are going to lock my account, not answering your customer service line on 2 separate calls with wait times over an hour is BS! And no other option like chat, email, etc sucks too. #mymoney
-
Matthew Lillard's pigtails from Hackers
(@zari3la) reported
Legitimately @etrade has the absolute WORST customer service platform on the planet. It's 2022. Figure it out.
-
$GME
(@irishmike224) reported
@etrade Why do you not have a customer service email?
-
East* Amanda (she/her) 🍾🌹 (*for added respect)
(@mamacrat) reported
Well @etrade just deposited $250,000 of stock into my IRA. Too bad the market is closed. LOL
-
Matthew Lillard's pigtails from Hackers
(@zari3la) reported
Legitimately @etrade has the absolute Customer Service Platform on the planet. It's 2022. Figure it out.
-
Dave7
(@daveDangerous7) reported
@SportsB73028288 @etrade I opened a TD America account, online in 5 minutes. I called them and they answered in under 2 minutes. Transferred me to another department, who answered instantly. Tomorrow Im switching everything to TD America, service is way way way better.
-
lucas mark
(@lucas_mark946) reported
@bitterballen91 @etrade Hello there,having issues with your passwords? I had similar issues about 3 days now, I did all I could but no response, was recommended to #WEB_SPYS on IG for help and in no time my account was back you should contact him too
-
itsaplant pimin
(@itsaplantpimin) reported
@etrade can never get live chat or get in touch with Customer Service when I need this company has went to **** closing my account like everyone else I know I’m late to the party
-
Esboy40
(@Esboy401) reported
@BullLogic @etrade $XELA bastards on Wallstreet. Need to **** them together retailer.
-
Kimberly Ray
(@kimcreationsWI) reported
@etrade what gives? How to get help other than sit on the cust svc line for 90 mins? Live chat been “temporarily” not working for months
-
Matthew Lillard's pigtails from Hackers
(@zari3la) reported
@etrade @fasteddiegloor too bad you will have to wait on the phone for 2 hours. Hope you don't have anything important to do.
-
Justin Frentzel
(@jmfrentzel) reported
@thecodedmessage @KapilaMo @etrade If you look at trans hist the issue was them using 1/the market price as the price for the *** reinvest. So ETRADE sold us shares for *dramatically* under mv. I’m sure they will fix with time, but the bigger Q is if we are able to hold them to the price they sold us SPY at haha.
-
Durgesh
(@durgeshjhala) reported
@etrade frustrating experience with E*Trade . 10 over calls to customer care . No resolution to simple problem. I am not US resident and I certified W8BN around 8-10 times in last one week but not getting updated and you guys are keep cutting my tax and called customer care has
-
Bulllogic
(@BullLogic) reported
fwiw: My account is correct on $XELA and the chart and L2 work @etrade I know damned well the brokers did this purposely to allow the shorts to crush this down. Same manipulation by the prime everyday. ******* thieving bastards.
-
lucas mark
(@lucas_mark946) reported
@bitterballen91 @etrade Hello there,having issues with your passwords? I had similar issues about 3 days now, I did all I could but no response, was recommended to #WEB_SPYS on IG for help and in no time my account was back you should contact him too
-
Connor Hibbs
(@ConnorHphoto) reported
@etrade why are your wait times so long? I have spent hours and hours on hold. Your wait music is awful, no way to shut it off, and no option for a call back instead of waiting on the line. I just want to be able to use my account! Really regretting my decision to use you.
-
Ravon
(@ravonroberts30) reported
@etrade Honestly the only the rate went down is bc the music codes are gone
-
Searching for Precious Metals #Gold Nuggets
(@PreciousMining) reported
OMG! @Etrade sucks so bad. I'm on hold, the rep said was a 5 minute wait time to ask a question. I've been on hold 20. Thank god I changed over to @TDAmeritrade - Much better hold times
-
oliver devitre
(@devitre) reported
@etrade did I try to reach the DMV or an online brokerage service? Spending an hour in the holding pattern of an agent who put me on hold. Money moves fast...
-
Michelle Wallace
(@michellemccoy91) reported
@arothman @etrade I called ETRADE. It is a glitch on their system. I logged into twitter just to see if others were freaking out. Just like me...
-
lucas mark
(@lucas_mark946) reported
@bitterballen91 @etrade Hello there,having issues with your passwords? I had similar issues about 3 days now, I did all I could but no response, was recommended to #WEB_SPYS on IG for help and in no time my account was back you should contact him too
-
Darth Dividend on Youtube 🌋
(@DarthDividend23) reported
@DairyLandDiv @etrade @Fidelity Not a bad move
-
Matthew Lillard's pigtails from Hackers
(@zari3la) reported
@etrade @DrKarthikN super cool to hide behind "security" when other financial institutions can verify over email/ digitally. Why do everything by phone?? I'ts INSANE that you push to only use phone service and have 2+ hour wait times.
-
Will Walker
(@wills_wire) reported
@thecodedmessage @etrade I saw some bogus numbers in my account as well. Calling E*trade customer service results in a ~2hr wait
-
mokumlurker
(@bitterballen91) reported
@etrade Hi @etrade, I forgot my password and was locked out of my account. Called customer service, was kept on hold for 30 min with no answer. Please help!
-
Jimmy Hartzell
(@thecodedmessage) reported
So now I have a security in my @etrade that I can't sell due to a technical issue. If I enter all 6 digits of the fractional share value, it complains too many digits. If I enter only 4, it complains inexact value. Catch 22? @etrade fix your ****.
-
Andrew Rothman
(@arothman) reported
Is anyone else seeing some really weird numbers for the SPY ETF in their portfolio? I'm seeing some really weird stuff today and I'm not sure if it's the ETF itself or just @etrade glitching out... did I just get a whole lot richer or is this a system error? #SP500 #etrade #ETFs
-
Herbert Rose
(@HerbertRose) reported
@AustinDom @etrade It's all set up but I keep getting trade confirmations snail-mailed to me every day. Can't get help from Etrade.
-
sebastian
(@sebastiannxo) reported
**** @etrade having my account restricted for over a year now and I can’t even take MY ******* money out