E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Website (33%)
• Trading platform (33%)
• Login (28%)
• Withdrawals (8%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
San Jose	Website	10 days ago
Winter Park	Login	16 days ago
Lilburn	Website	16 days ago
Brooklyn	Trading platform	16 days ago
Camarillo	Login	16 days ago
Dade City	Trading platform	16 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Crissie (@latterisgreater) reported 4 minutes ago

  @etrade your customer service reps are nim rods 😬

• 
  Eduardo Chak Iik (@MusicaLunar) reported 14 minutes ago

  @etrade hello I need some support with a wire transfer from my E*Trade account, do you any email for support?

• 
  Gary Emanuel (@MvStangs77) reported 15 minutes ago

  @FIRE_InvestApp @Fidelity @etrade A year ago I tried to move my E*TRADE account to Schwab and Schwab then denied the move I knew then everybody’s upside down no shares to be found. The Domino’s are going to fall McCabe is playing 3-D chess.

• 
  Javier Gonzalez (@JavierHustle) reported 15 minutes ago

  @etrade Etrade=Bad News...zero customer service. Their interests are their own, not yours ******PICK A BETTER BROKER*******

• 
  max2205 (@max2205) reported 16 minutes ago

  @wallstengine i bet mostly @etrade accounts that can't stand their new trading platform which they refuse to fix after 6 months released

• 
  GF Vault (@GfVault) reported 17 minutes ago

  @etrade @JedFinn — your Wealth Management organization has a customer with nearly $10,000 inaccessible, legitimate payments reversed, and approximately $6,815 of personal funds diverted to clean up the resulting damage. I’ve called 15+ times. Still no answers.

• 
  suresh panara (@PanaraSuresh) reported 21 minutes ago

  @etrade how do I reach you from India? Any email support?

• 
  Will Still Thanks God (@william_Sjr) reported 21 minutes ago

  @etrade Etrade is not working

• 
  Lyle Alzado (@LyleMAlzado) reported 23 minutes ago

  @etrade Etrade is down again

• 
  BrazenSports (@QBrazenSports) reported 25 minutes ago

  ETRADE @etrade down again or just snail slow?

• 
  ₿ull Trade Buyer (@BullTradeBuyer) reported 25 minutes ago

  @etrade has been down for at least 15 minutes now....

• 
  Charlie Harper (@CharlieBHarper) reported 26 minutes ago

  Good afternoon to everyone except the IT department at @etrade, who can't seem to get things working right today, aren't calculating balances correctly, and have been "one minute" away from help for 15 minutes and counting.

• 
  TwoThree (@TwoThreeXYZ) reported 27 minutes ago

  @etrade Fix your charts

• 
  TPlaysNow (@TPlaysNow) reported 30 minutes ago

  @etrade seems to be down.

• 
  Aashish Patil (@aashishpatil) reported 34 minutes ago

  @etrade 3 days before tax deadline you choose to have system maintenance so I can’t access my tax documents.

• 
  David Schwartz (@BigDave469) reported 35 minutes ago

  @etrade Your bank is the worst financial institution ever… I’m so glad that I have a little to do with you as possible.

• 
  Joe Shaffer (@Shoelessshaffer) reported 35 minutes ago

  @etrade liquidated a 7 figure stock portfolio my wife inherited into a managed fund. When there was confusion about which accounts funds were going into, E*trade did nothing to prevent the rebalancing/ liquidation. This triggered a sizable tax event. E*trade is the worst.

• 
  TwoThree (@TwoThreeXYZ) reported 36 minutes ago

  @etrade I would share that etrade needs to fix it’s app

• 
  Edmund J. Janas (@slumbum) reported 36 minutes ago

  @ETRADE @MorganStanley Froze all my accounts, including Social Security, over a $118 overdraft. Blocked me from linking outside funds to fix it. Phone and chat both dead ends today. Need funds for food and meds. Zero urgency/care Twenty years a customer. I need this resolved.

• 
  Rick Leggett (@Badgerfan0001) reported 39 minutes ago

  @TeslaBoomerMama @etrade Agree, @etrade has still not helped me in regard to the SPCX IPO. Terrible.

• 
  Hammy (@HamweeHammy) reported 39 minutes ago

  @etrade sir please fix website

• 
  gRNA (@sguideRNA) reported 40 minutes ago

  @etrade why is it taking you 2 months to fix a cost basis after my equity was transferred to my @etrade account. Probably the biggest mistake I made was to transfer my account to @etrade.

• 
  NextTradeX (@NextTradeX) reported 42 minutes ago

  @etrade Level 2 time and sales not working on the new etrade power pro platform

• 
  Chad South (@TheRealCBones) reported 42 minutes ago

  Had a check washed (fraudulently cashed) from @etrade account. Filed a police report, filled out required paper work and it has been over 40 days. No resolution, despite weekly calls to customer service. Really shocking they aren't fixing this like normal banks.

• 
  Liz Kline (@lizkline) reported 43 minutes ago

  You suck E*trade. Been trying to shut down an old account for over four months and now it's going to take at least one more phone call (and one more being on hold for a long time) @etrade #etrade

• 
  Michael Konen (@themichaelkonen) reported 43 minutes ago

  @SawyerMerritt @SpaceX Just called @etrade and they were not helpful about this process. They didn't even know about it. E*Trade, who can I contact for support?

• 
  PRIME (@primerano40x) reported 49 minutes ago

  @etrade rolls out some stupid ******* Midnight theme this morning and bold font, and crashes the entire ******* platform. Great job you ******* cucks! Not like anyone wants to buy anything this morning FFS!

• 
  Russell Wallace Warren (@RussellWWarren) reported 52 minutes ago

  @etrade Whyyhe **** are you spying on me??????

• 
  Grasshoppa Stocks (@danielkern79) reported 56 minutes ago

  @etrade your fundamentals tab still doesn't load. Been almost a week. Please help.

• 
  Rae Shore (@RShore19) reported 58 minutes ago

  @etrade Whoever uses @etrade is an idiot...4 hrs and the platform shuts down..I was a customer since 1995 and I did a commercial for you..Now i will do a commercial for @Schwab!!They're the best