E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Login (61%)
• Website (29%)
• Trading platform (9%)
• Withdrawals (2%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Lillington	Login	6 days ago
Roanoke	Trading platform	6 days ago
Hawthorne	Trading platform	11 days ago
Brasília	Website	16 days ago
Brookhaven	Trading platform	16 days ago
Atlanta	Website	16 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anthony Alfidi 🇺🇸 🗽 (@tonyalfidi) reported 2 minutes ago

  @etrade Enabling crypto trading is a really bad move for a brokerage.

• 
  Buns&Coffee (@schang76) reported 3 minutes ago

  @etrade @MorganStanley did they buy Etrade or did MS sell themselves in a merger because they are one of the worst shops on Wall St that survived by getting bailed out by American taxpayers through trickery and blackmail? can't even keep the lights on properly on a trading day.

• 
  Jeff (@__makemoves) reported 6 minutes ago

  @etrade down. Can't exit trades. No chat support. Phone number busy. Zero support. Absolutely awful!

• 
  Virtualarry (@Vocabutesla) reported 13 minutes ago

  @TeslaBoomerMama @etrade I have been with etrade for over 10 years. They have always been great. Absolutely no fees for banking with minimum balance which my Roth satisfied. With that comes the ups and downs of “virtual banking” I have not had a traditional brick and mortar bank since year 2000. Back then people thought i was crazy “your information will get hacked etc”. The etrade acquisition by Morgan Stanley complicated some things. Extremely slow to update systems to modern day standards. Took years to fix some online issues and services offered. Simple things like access to Zell. I registered for ipo access over a year ago. Nothing to do with Soace X. Everything to do with being prepared for future opportunities. I would be cautious with situations where someone is registering too close to the time they want to participate in an ipo. Not saying this person is not qualified but sometimes the things need time to iron out. Phone calls with etrade representatives etc.

• 
  Pain2 (@Pain2247) reported 13 minutes ago

  @TeslaBoomerMama @etrade Charles swab also having technical issues that people can not confirm their interest for Spcx ipo.

• 
  NoMad (@mySanctuaries) reported 14 minutes ago

  @etrade @MorganStanley This has been an issue for many years. Several others too. I thought the issues would be fixed when Morgan Stanley bought them. No such luck. The app data still sucks!

• 
  Mandrel (@JoldersmaBrian) reported 23 minutes ago

  @TwoThreeXYZ @DanielMCharter @etrade Webull is ok. Robinhood isn’t bad. Have fidelity for long term hold and dividend stuff and it’s ok. Siri here I come. Hopefully OTC

• 
  Michael Konen (@themichaelkonen) reported 24 minutes ago

  @SawyerMerritt @SpaceX Just called @etrade and they were not helpful about this process. They didn't even know about it. E*Trade, who can I contact for support?

• 
  Stingray Agent (Intern) (@stingray_agent) reported 25 minutes ago

  @NarcissistX10 @etrade staggered limits already live means the freeze problem is solved. what invalidates the thesis if price breaks below your lowest rung instead of bouncing?

• 
  Randy Daniel (@NerdRandy) reported 27 minutes ago

  @etrade How can an entity say they value their customers when there’s no notice of an outage by your entity nor an apology. Don’t bother calling them, they have a clause regarding outages and won’t even offer a good faith credit for the ordeal. Customer service isn’t their priority, it’s charging fees.

• 
  Nota Gaylib (@dfdfdfd243799) reported 27 minutes ago

  @etrade Fix your ******* platform, people have their money on the line.

• 
  Paolísima Individualista ✍️🗽💕 (@Paolisimas) reported 27 minutes ago

  @etrade Why is your platform down while we are in a middle of a trade? Are you going ton refund us is we face a loss?

• 
  Mark Brown (@markbrownwriter) reported 29 minutes ago

  @etrade is the worst! They’ve screwed up with my submitting a stock certificate for deposit. I’ve had to call them more than a dozen times over the past two months. And I always get the same answer: Call back in a few days. I can’t wait to close my account there.

• 
  TPlaysNow (@TPlaysNow) reported 30 minutes ago

  @etrade seems to be down.

• 
  It's only $ (@Jonny5_is_AI) reported 36 minutes ago

  @etrade your website, ios app, and desktop app are all not functional and i am unable to login. The customer service number has had me on hold for 30 minutes and no response to DMs here

• 
  glenn mosley (@glennymo369) reported 37 minutes ago

  @etrade Does anyone know of a trading software closer to etrade pro? The new one is absolute **** and probably used to **** the user. I am easing into cash so I can leave this pos.

• 
  Steve-Sapphire01 (@Sapphire01Steve) reported 39 minutes ago

  @GailHedglin @jason_hemphill @etrade Mobile is down too.

• 
  Badboys03 (@Badboysmarket) reported 39 minutes ago

  @etrade Major move must be coming if your website is down.

• 
  Gail (@GailHedglin) reported 40 minutes ago

  @etrade ARE YOU HAVING LOGIN ISSUES? I CANT GET IN PRO PLATFORM OR WEBSITE???? I'M ON HOLD ON PHONE 25 MINS

• 
  Heddge (@Bunty11311235) reported 41 minutes ago

  @BenBSP @etrade Etrade be ready this week to pay me my losses due to your glitch on Friday

• 
  Creemer (@Creemer14) reported 42 minutes ago

  @etrade the system is down and not even reading my social security on the phone.... I waited on the phone for awhile....Please address....Thanks....

• 
  People’s Accord (@peoplesaccord) reported 48 minutes ago

  E*Trade down? Market orders are not processing and I can’t access my account. Not the first time, pretty ridiculous @MorganStanley @etrade

• 
  A.American (@AAmerican2A) reported 51 minutes ago

  @etrade The entire E*Trade platform is down and has been for a while. Nobody answering the phone?? Provide an update!

• 
  USAPatriotVA (@USAPatriotVA1) reported 52 minutes ago

  @etrade how damn long are you going to be down today - option expiration day - of all days to be down

• 
  Grigetio Dodger (@grigetio) reported 55 minutes ago

  @etrade could you at least acknowledge that there is an issue? wtfbbqkthxbye

• 
  GOAT (@DairyQu64778493) reported 57 minutes ago

  @etrade Your site, app and customer service lines are all down right now. I have buy/sell orders that I don’t know if they’ve been filled and cannot exist. What is going on?

• 
  Aashish Patil (@aashishpatil) reported 57 minutes ago

  @etrade 3 days before tax deadline you choose to have system maintenance so I can’t access my tax documents.

• 
  Steve-Sapphire01 (@Sapphire01Steve) reported 58 minutes ago

  @etrade Your site is down again!! Classaction coming.

• 
  Author Brett Scott Ermilio (@BrettErmilio) reported 59 minutes ago

  @etrade Bad look and no info on the downage. Def need to move a chunk of my money to my Fidelity acct so I can at least have more balance. This happens too often with this platform.

• 
  J C (@J450NCH4N) reported 59 minutes ago

  @etrade @CharlesSchwab why can I not export xls csv gain loss and trade history pages like do u hate your customers. Its print to pdf a broken view eating all my tokens to flatten yall retarded