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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (41%)
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Website (33%)
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Trading platform (26%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Kralendijk |
Website | |
 Charlotte |
Website | |
| Elmont |
Login | |
 Wellsford |
Login | |
| San Francisco |
Website | |
 Idar-Oberstein |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Arthur Schoene
(@Arthur_Schoene) reported
@etrade @StocksGator I have same issue
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PeasEasy
(@peaslee44) reported
@etrade your customer service is the worst in the industry. To bad my bank wire transferred my money into the wrong account. Pulling it all out immediately.
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Stonksrus
(@Stonksrus1) reported
@etrade Fix your damn mobile app.
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Elise Thompson
(@EliseTh14750718) reported
@etrade THATS REALLY INTERESTING TO INVEST LETS GO DONT LOSE YOUR LUCK CHAT ME WHEN YOU WERE INTERESTED THOUGH,I GIVE SOME HELP FOR THIS,
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GRACE ENTERPRISES
(@legpac) reported
.@Twitter @etrade Fix your app!!! It’s not working!!!
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StocksGator
(@StocksGator) reported
@etrade My device and the app are at the most current versions. How exactly can the app’s cache be cleared? I already deleted the app and reinstalled it. Same issue.
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George R.
(@GeorgeOrRegina) reported
Anyone else having trouble with @Etrade app? It's lagging and shuts off when I try to make an order or close a position and had percentages wrong. @Etrade please fix
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David Scott Norton
(@DavidScottNorto) reported
@etrade @etrade an hour hold-time to reach “customer service” that can’t do anything? That’s just taking more money from me.
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Caleb Fletcher
(@CalebFletcher) reported
@tradebeautiful @ETRADE locked up my account one time in error. Took me the span of 5 days, and over 4 hours to get it straightened out. Worst customer service ever.
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Alpha Nemesis
(@EliteTradingY2K) reported
@HexLuxi_Trader yes with maybe a few exceptions that I have not seen but they are mostly supporting everything Also @WebullGlobal has better customer serve these days than @etrade Last time I called Etrade they said my estimated wait time is over 4 hours and email takes them weeks to respond
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Catalina Focsa
(@CatalinaFocsa) reported
@etrade I am trying to upload some documents and even though your upload option doesn't work and your support team is aware of that and has asked me to send them over email, no one seems to read that email and fix my problem. Moreover, I keep getting alerts about that.
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StocksGator
(@StocksGator) reported
@etrade I updated the E*Trade app yesterday and the problem with Watch Lists Day’s Change % and Total Gain % showing off by 100x was resolved. But now Portfolio positions all show off by 100. E.g. showing .10% instead of 10.00%. I’m not happy! What’s the fix???!!!
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Brandon Heysham
(@BrandonHeysham) reported
@HAMShortkiller @etrade @Fidelity I would really like more clarification on this coupon. This makes me start to feel like I’m back in AMC and getting APE thrust down my throat. What good is giving a coupon? It would be worthless to anyone that doesn’t have a need for it or a company that would take it if they did
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TwointhePink
(@TwointheP) reported
Anyone else having issues with @etrade ?? #fintwit
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Merten Henderson
(@sentientfilter) reported
@Liathetrader @MorganStanley @etrade US banks giving more bad deals. Down here in Australia where our central bank funds rate is 2.85%, St George Bank is giving me 4% without some premium elite BS. ING bank 4.3%! Many others too! How can a bank offer a savings account rate below the fed funds rate?
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Sidney May
(@PlutoTheAlienTM) reported
Man why does @etrade glitch so much i just lost so much money because of this ******* app just froze and wont load. and when you call them they have nothing to say.
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Not_Jim_CramerStockPicks
(@NotJCStockPicks) reported
@etrade y’all gotta be joking on these wait times… I waited over thirty minutes for y’all to “fix” and issue that is still ****** up and now it’s over an hour??? Yea I’d get less ****** on @RobinhoodApp
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Teddra Lake
(@TeddraLake) reported
@GayPoetryUSA @etrade I am also having issues with those very same tabs. My browser is always up to date. Happening 2 days now.
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Peter Privon 🐍
(@pprivon) reported
Today’s #buildinpublic adventure … validating ticker symbol inputs. Interesting when the @etrade API returns diff results for the same string input … lots of if - elif - else going on here. Now I’m being told to go on a walk with my fam in the form of 404 errors @pyquantnews
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James P. Gorman 🇯🇲
(@1337Ref) reported
@etrade Morgan Stanly is an AWFUL company! Do not use E Trade, any brokerage is better
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Kenzi Mack
(@kenzimackball) reported
Whatever you do, do not invest with @etrade! I started to use their Core Portfolio system. Not only have I lost money, but I want to remove and go back to managing myself. There doesn't seem to be a way...even chatting with help. Called and it's an hour wait.
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Justin case
(@custincase) reported
@1337Ref @etrade You’re a terrible person, people shouldn’t listen to you anybody else is better
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GaryB(Michael)
(@357TradingCo) reported
@etrade GAINS & LOSSES page not working from PORTFOLIO PAGE but if access ALLOCATION PAGE FIRST then click G&L drop down it works.
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Rod Farva
(@RodFarva9) reported
@etrade Whoever had the bright idea to add a refer-a-friend pop-up after trade confirmation on PowerEtrade app needs to be fired. For the 100th time I don't want a $50 amazon gift card. You give 2 choices: Refer-a-friend and Not Now and you know damn well we want "Never Again"
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Bacon Wizard
(@iholdbaggys) reported
If you’re looking for the absolute worst broker imaginable be sure to download @etrade
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Gay Poetry
(@GayPoetryUSA) reported
@etrade Are you having issues with your website? Why can I not see anything under the gains and losses tab?
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theLuckiest13
(@theLuckiest13) reported
@etrade Customer service and the supervisor is who I was talking to previously.
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Josh
(@JdPeterson22) reported
@HAMShortkiller @etrade @Fidelity Why isn't gtii going down? I have buy orders to fill!!
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mark_lexus2
(@mark_lexus2) reported
getting shady again @etrade ... close a short SPY call option for .08 debit .. then status shows i have a $10k maintenance call ... 20 min later shows i have no maintenance call with same buying power as when market opened.
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Kattlebass 🇺🇸
(@lkatalbas) reported
@etrade 30 minute hold to speak with rep and live chat not working. Who has time for this?