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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (50%)
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Website (25%)
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Trading platform (25%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Rock Hill |
Login | |
| Sacramento |
Login | |
| Daytona Beach |
Website | |
| Washington, D.C. |
Login | |
| Phoenix |
Login | |
| Palm Coast |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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ChrisRodrig
(@crodriguez2638) reported
@etrade Fix live chat
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Evan Light
(@elight) reported
@etrade That is positively awful user experience! The dialogs, at login, are deceptive! They make it appear that I should be able to only enter my OTP! Don’t make it even HARDER for customers to login securely! Using a OTP already makes it harder!
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Patrick Breitenbach 🇺🇸
(@pbreit) reported
@callmehouck I wouldn't. My (very few) wires take a few clicks. UI is good-not-great. Customer support adequate. Don't experience (m)any false declines. @etrade
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Phred Bear
(@Phred_Bear) reported
@etrade $mwwc is down 6% how do I have a $6000 gain????
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gregory price
(@gprice53) reported
@etrade Never be afraid to take profits off the table. Today is the example. Look at the stocks you have net profits on and sell the equivalent shares. Be ready to buy the down with the profit in the same shares sold. Always consider the dividend companies for long term investments.
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34 + 35
(@Ari_trades_) reported
@etrade fix your app ffs.
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CAD CAM CNC
(@erik_lander) reported
$ANY multiday b/o testing @etrade having a bad time tryna steal my money again rn #fictitiousmarkets #endthesec
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KDNDC
(@kdndc2016) reported
@InvestorsLive @etrade I use E*TRADE for my Roth and have no problems trading if within that account
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Pushparaj
(@pushparaj_vm) reported
@etrade - I am unable to submit for new IPOs. It was working before and now it is not working, I am not getting a proper explanation on why I am not eligible to participate.. answer I was given by representative was to keep checking profile which doesn’t make sense
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Carrisa Palmieri
(@carrisamarie0) reported
@etrade Hello investors Know the difference between holding your crypto in an exchange wallet or in a decentralized wallet. Don’t just hold your crypto in your exchange wallet, You have to put your crypto to work by investing with a professional trader to help you accumulate wealth #btc
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Julia Cordova
(@CondovaTrades) reported
WTF is wrong with @etrade today? Are we doing this by hand?
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Evan Light
(@elight) reported
Security is greatly appreciated. I literally work on login services at an IT company. But making security so strong that I don’t want to use your app? Come on… How can I log in to @etrade by just using TouchID and my OTP??? It shouldn’t be this hard.
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Carrisa Palmieri
(@carrisamarie0) reported
@etrade Hello investors Know the difference between holding your crypto in an exchange wallet or in a decentralized wallet. Don’t just hold your crypto in your exchange wallet, You have to put your crypto to work by investing with a professional trader to help you accumulate wealth #btc
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Zachary Reiss-Davis
(@ZacharyRD) reported
. @etrade it appears you only support 2fa with a terrible proprietary app, not @Authy or Google Authenticator. Is that true? Why? (And not even SMS 2fa?)
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mike
(@mrm1120) reported
@etrade update on my IPad is very slow to launch. What did you do to the app?
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Kos Vaj
(@vangeta85) reported
@etrade E*Trade Pro charts keeps freezing up today... tf... fix this sht...
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Phred Bear
(@Phred_Bear) reported
$mwwc anyone else with @etrade having issues with this ticker????
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Keith Amorin
(@AmorinKeith) reported
@InvestorsLive @etrade I have Fidelity and they are great. Always someone who knows what the answer is to every question. Love their platform to work in. And money in,money out, never a problem, never.
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Brandon der Blätter
(@intcreator) reported
@etrade let's see how long I'm on hold today to fix the same problem I've been having for 6 months
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Yesterday was Tuesday, right? But today is Tuesday
(@_d_f_II) reported
@etrade Who cares. You’ve been ******* around locking out my account. Keeping me from buying or selling. No one responds to messages and I stay on hold forever. What is your problem and why won’t you tell customers that you’re having problems
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Iowa Gun Owner
(@iowaguns) reported
@TheGDC1984 There is no DTC chill on $NSAV This has been brought to @TDAmeritrade attention numerous times and they have zero interest in assisting their customers. @etrade allows trading with no issues.
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stevejbodnar
(@stevejbodnar1) reported
@etrade 5. Your customer support thinks they know more than their customers who have traded 10+ years. Not putting more money on the platform.
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Jeff Link
(@TheJeffLink) reported
@etrade Reorganization fee has got to be one of the worst fees. A person could hold a single share of cheap stock and get charged $38 when the company changes ticker symbols?!
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SkuLL_KiD
(@GambitXX1) reported
@etrade **** you for charging me for OTC commissions and not filling my orders when i Hit the bid or the Ask and worst of all you actually charge for commissions @etrade **** YOU
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Stacy Vickery
(@SVickery2012) reported
I cannot wait to sell what I have with @etrade they have the worst interface in the history of mankind. You can't even click on "sell" and have it pass along how many shares you actually have.
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Evan Light
(@elight) reported
@etrade I have 2FA on my account. TouchID always gives me an error. Indicating that I have an account and just entering the security code (the one time password from the VIP app) doesn’t work. I have to manually enter the password and OTP Every. Damn. Time.
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TraderChef
(@PastryWarden) reported
$PBTS What ******** @etrade? Why do I have to call you to place my order What ******** is the purpose for your platform?
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CAD CAM CNC
(@erik_lander) reported
$ANY @etrade probably paying @the_dtcc to hold it down like $GME and $AMC #fictitiousmarkets #darkpools #fraud
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34 + 35
(@Ari_trades_) reported
@imer51220 Their app kinda sucks. The chart should show more moving averages but the app is hella glitched. I keep tagging @etrade to fix it but they ignore their customers.
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Owen
(@ostrain) reported
@ZacharyRD @etrade @Authy In a perfect world there would be widespread support for FIDO U2F (particularly from financial institutions), but sadly that doesn't seem likely any time soon.