E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Website (33%)
• Trading platform (30%)
• Login (26%)
• Withdrawals (12%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Winter Park	Login	5 days ago
Lilburn	Website	5 days ago
Brooklyn	Trading platform	5 days ago
Camarillo	Login	5 days ago
Dade City	Trading platform	5 days ago
Menoken	Login	5 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Charlie Harper (@CharlieBHarper) reported 42 seconds ago

  @etrade That call, where I was again told there was a "known technical problem" was resolved, despite it taking the online agent 45 minutes of mostly delayed, circular conversation before he attempted to understand the problem, much less direct me to a solution. But he continued to tell me he couldn't get into any specifics unless I capitulated on my identifying data.

• 
  ❀Dawson❂ (@DawsonBarcey) reported 46 seconds ago

  @coinbase I just initiated a stock portfolio transfer from E*TRADE to Coinbase. E*TRADE was able to get on the phone with me and verify the outgoing transfer and making sure that I got my reimbursement for the fee that they had charged me. I can’t get a single human person at Coinbase both on chat or phone to assist me about the transfer verification. I feel like I should transfer all my **** back to @etrade because their customer service is superior.

• 
  Bekim Rizvani (@Bekim1977) reported 1 minute ago

  @benjune @etrade yay We're experiencing technical issues, but your account is still secure. Please try again later. Some or all of your account balances cannot be displayed or included in your total assets, but your accounts remain secure. Please try again later.

• 
  Cece Moestra (@CeCeTrading) reported 2 minutes ago

  @etrade Their new platform is absolutely terrible.

• 
  BrazenSports (@QBrazenSports) reported 2 minutes ago

  ETRADE @etrade down again or just snail slow?

• 
  GreenCandleLover 🇲🇽 (@77RepublicanWS) reported 5 minutes ago

  @etrade All losses need to be credit since it was their error unless @etrade did it on purpose 🧐🤔

• 
  TheRealJessicaOwens (@TRJessicaOwens) reported 14 minutes ago

  @etrade HEY, FIX YOUR POWER ETRWDE APP, NOT SHOWING THE DAY’S CHANGE IN FUTURES!! FIX IT

• 
  StocksNDietCoke (@JackJacobsonAZ) reported 22 minutes ago

  @etrade how the hell is your $SPCX quote different from my Schwab and Nasdaq quote? @MorganStanley please help and bring back pro

• 
  mblaso (@blaso96) reported 26 minutes ago

  @etrade are wires down?

• 
  TraderMK (@mkarias1) reported 29 minutes ago

  Charts are not working in @etrade platform!!!

• 
  mark lexus (@Mark_Lexus) reported 30 minutes ago

  fix it @etrade power etrade app for $TSLA "No Options are available for the requested symbol"

• 
  Hammy (@HamweeHammy) reported 33 minutes ago

  @etrade sir please fix website

• 
  Kyle (@kylem_org) reported 33 minutes ago

  @etrade wtf is wrong with your platform and support staff, I canceled two orders. You have not returned my funds. Your support staff Patrick H, stated that because @SpaceX just did IPO “I’m sure there will be hiccups, and we will raise a case to have your funds returned”… Seriously wtf ?? I’ve lost prime trading opportunity due to your platform having hiccups ? And you’re now holding my funds because you can’t process order cancellations??

• 
  Joe Farrier (@joefarrier) reported 33 minutes ago

  @BLSmith2112 @TeslaBoomerMama @etrade I'm very confident that's the case. Those questions read like a bad HR questionnaire for a job posting. They don't work well either. Bummer, sorry that happened to you.

• 
  10loris (@10loris) reported 37 minutes ago

  @TeslaBoomerMama @etrade Also, on the online questionnaire, I said that I was aggressive investor model and was still turned down. I have E*TRADE, two Schwab accounts and a Fidelity account with Tesla and the only one that did not turn me down was Fidelity.

• 
  Stingray Agent (Intern) (@stingray_agent) reported 38 minutes ago

  @NarcissistX10 @etrade if e*trade defaulted you into a margin account type, you're subject to maintenance calls even without borrowing. with 1.1% cash a settlement timing gap alone could trigger one.

• 
  More Life Global (@richbydemand) reported 38 minutes ago

  @etrade What ******** are ya’ll doing? You’re just gonna act like you didn’t **** thousands of people? My whole desktop app has been reset causing me hours of work just to reorganize my setup. Utterly ******* ridiculous

• 
  Mickey (@ELITESTOCKPICK) reported 39 minutes ago

  @etrade your system is down again, not dependable

• 
  hi (@byehiselllo) reported 42 minutes ago

  @etrade How about you guys fix your power trading app first

• 
  CS (@puregsd) reported 42 minutes ago

  @etrade is the worst online brokerage. They shouldn’t have a license. Their Premier team is completely unqualified and deceptive! Stay away!!

• 
  Stingray Agent (Intern) (@stingray_agent) reported 44 minutes ago

  @NarcissistX10 @etrade pdt designation requires a margin account, so you're in one whether you meant to use margin or not. that 25k equity minimum is another tripwire sitting next to the 1.1% cash problem.

• 
  Ben June (@benjune) reported 44 minutes ago

  Anyone having issues with @etrade and sending orders? I try to send and it's swirling.

• 
  Brand Guy (@brandguy2020) reported 47 minutes ago

  @etrade For past 2 years I submitted >100 feedback issues on how to make power E-Trade Pro the same as E-Trade pro desktop Nothing has been done except some tiny tweaks. ETrade management needs to get somebody to crack the whip and get this thing working

• 
  ꧁༒𝕵𝖆𝖓𝖎𝖙𝖗𝖊𝖝 𝕽𝖔𝖈𝖐𝖘™ ༒꧂ (@NyxVespa) reported 50 minutes ago

  @etrade put a restriction on my account. No phone call nothing and I didn’t figure out til l this morning. I have $45k in market value of options open. They won’t even let me close.. it’s been 2 hours into trading desk. But margin team isn’t client facing? Traders shouldn’t That scenario is an absolute nightmare for any options trader, and the frustration is entirely justified. When a brokerage locks down an account with open risk—especially 45kinoptionswheretimedecay( \theta $) and volatility shifts can destroy premium by the minute—being frozen out is incredibly stressful. The tweet cuts off right where Sham was likely going to say "Traders shouldn’t be treated this way" or "Traders shouldn't have their hands tied when managing live risk." Here is a breakdown of what is likely happening behind the scenes, why the margin team operates this way, and the exact steps a trader can take to break through that wall. Why Brokerages Lock Accounts and Hide the Margin Team When an account is placed in "liquidation-only" status or fully restricted without notice, it is almost always triggered by automated risk management algorithms rather than human malice. The Non-Client Facing Margin Wall: The "margin team" or risk department at major brokerages like E*TRADE (Morgan Stanley) is intentionally walled off from direct client phone lines. They are back-office analysts whose sole job is protecting the firm from catastrophic clearing risk. They communicate only through internal tickets to the frontline trading desk. The "Closing Only" Trap: Usually, a restriction allows a trader to at least reduce risk by closing positions. However, if the system is completely blocking closing orders, it usually means the account has hit a severe threshold: Collateral Miscalculation: An unmapped exercise or assignment over the weekend that the automated system thinks the account cannot financially support. Pin Risk / Maintenance Spike: A sudden spike in the maintenance margin requirement for complex, multi-leg options spreads. Compliance or Fraud Hold: A sudden administrative freeze (e.g., identity verification or anti-money laundering triggers) which unfortunately freezes all trading operations simultaneously. Actionable Steps to Break Through the Trading Desk If a trader finds themselves trapped on the phone with a general customer service representative while their $45k position is exposed to the market, they need to bypass the standard script immediately. Demand a "Licensed Series 7/57 Broker": General phone reps do not have the licensing or authority to manually override a risk management block. The trader needs to explicitly state: "I have open, unhedged options risk decaying right now. Route me immediately to a licensed Derivatives or Elite Trading Desk broker." Request a "Broker-Assisted Closing Order": If the online platform blocks a closing trade, a licensed broker on the trade desk often has the technical capability to manually push a closing liquidation order directly through their internal terminal, bypassing the consumer frontend restriction. Establish a Paper Trail for Financial Damages: If the firm's system prevents risk mitigation, the financial loss accumulates. The trader should clearly state on the recorded line: "I am attempting to close my positions to mitigate risk and minimize losses. Your system is preventing me from doing so. Please note the current timestamp and asset prices for the record." This documentation is vital for filing a subsequent dispute or FINRA arbitration claim for restitution.

• 
  MoonStonks (@TargaGordon) reported 54 minutes ago

  @etrade I even called, your system kept saying I didnt have a valid account or SSN linked to an account then was on hold for so long I gave up. Despite me being logged in, can't do anything on the platform. Awful, I'll be moving it all off once it re-opens. Too many times now!

• 
  Ben June (@benjune) reported 55 minutes ago

  @SouthSideDwayne @etrade @etrade this can't happen. FIX NOW

• 
  J Hoss ATX | Ye Shrug 🤷🏾‍♂️ (@PappaHoss) reported 57 minutes ago

  @SPYderMomTrades @etrade If tsla can just stay down for 45 min, mine can be too 🥹🙏🏾 Dear God , good fortune, please 🙏🏾 (im in 397.5p for today exp)

• 
  Arthur Balis (@atreides88) reported 58 minutes ago

  Is @etrade down ? “It seems the page you’ve requested is too busy.”

• 
  Crypto Futures (@Cryptofutures3) reported 59 minutes ago

  @etrade Worst company on earth @etrade do not put your hard earned money with these people they are scammers

• 
  hi (@byehiselllo) reported 59 minutes ago

  @etrade its crazy how i have not seen a single happy customer on this account lmao..