E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Login (61%)
• Website (29%)
• Trading platform (8%)
• Withdrawals (2%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Brasília	Website	2 days ago
Brookhaven	Trading platform	2 days ago
Atlanta	Website	2 days ago
Minneapolis	Login	2 days ago
Schaumburg	Login	3 days ago
Belleville	Login	4 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dhongi Baba 🇮🇳 (@BabajiKaThullaa) reported 14 seconds ago

  @etrade What is going on? Orders are not going through. Customer service is on hold for 20 min. Are the systems down??

• 
  Tru (@TrueStockData1) reported 2 minutes ago

  @Joedirt12321 @etrade wtf im not able to get back in

• 
  Rae Shore (@RShore19) reported 5 minutes ago

  @etrade Whoever uses @etrade is an idiot...4 hrs and the platform shuts down..I was a customer since 1995 and I did a commercial for you..Now i will do a commercial for @Schwab!!They're the best

• 
  Author Brett Scott Ermilio (@BrettErmilio) reported 5 minutes ago

  @etrade Bad look and no info on the downage. Def need to move a chunk of my money to my Fidelity acct so I can at least have more balance. This happens too often with this platform.

• 
  Jay (@JAMS9393) reported 7 minutes ago

  **** @etrade this app is a piece of ****, system down on a trading day is unacceptable.

• 
  The Original (Beyonceless) Jay Z 🇺🇸 🇺🇦 (@zman14) reported 10 minutes ago

  the service reliability continues to deteriorate with @etrade now can't even logon and the "wait time" for customer service is estimated at 30 minutes. Absolute failure. @MorganStanley

• 
  Grigetio Dodger (@grigetio) reported 13 minutes ago

  @etrade If you want me to fix my margin call, you need to fix your website. Getting a little irritated here.

• 
  Zack (@Fr3nchMontana) reported 13 minutes ago

  @biswamohanm @TheTradingNinja @etrade Nah etrade is down

• 
  Sema Willis (@SemaWillisp2k0) reported 13 minutes ago

  @etrade Please I can’t login to my account The email I think is associated isn’t accessible to me My phone got stolen Please help me out

• 
  Tru (@TrueStockData1) reported 18 minutes ago

  after 47 minutes waiting for @etrade to answer, they say there's nothing they can do other than get me in Queue with a trader, with the estimated wait time being almost 2 hours They have no other solution. This is pitiful.

• 
  It's only $ (@Jonny5_is_AI) reported 18 minutes ago

  @etrade your website, ios app, and desktop app are all not functional and i am unable to login. The customer service number has had me on hold for 30 minutes and no response to DMs here

• 
  Randy Daniel (@NerdRandy) reported 21 minutes ago

  @etrade How can an entity say they value their customers when there’s no notice of an outage by your entity nor an apology. Don’t bother calling them, they have a clause regarding outages and won’t even offer a good faith credit for the ordeal. Customer service isn’t their priority, it’s charging fees.

• 
  Michel Rougemont (@MRougemont) reported 23 minutes ago

  @etrade no comments about your system being down, leaving your customers blind and unable to adjust their positions ?!

• 
  Nish (@nish000111) reported 25 minutes ago

  @etrade your platform is down since more than 20 minutes during live session hours!! It should be considered death of a platform. When is it coming back??

• 
  Braden TeWinkel (@braden_tewinkel) reported 27 minutes ago

  @etrade being down for over 20 minutes and counting is unacceptable

• 
  THE PENNY HEIST (@TheeEvilHag) reported 29 minutes ago

  @TwoThreeXYZ @etrade My etrade was working … been trading without issue today

• 
  TwoThree (@TwoThreeXYZ) reported 38 minutes ago

  @JoldersmaBrian @DanielMCharter @etrade I loved it until lately. Constant log in problems and lag

• 
  🦄 Fund.Drone.DefenseTech.Photonics $LPTH $UMAC 🐋 (@fundmyfund) reported 41 minutes ago

  @BawzRs @nxtplse @etrade 1 hour down. You have some powers.

• 
  Tru (@TrueStockData1) reported 42 minutes ago

  @Joedirt12321 @etrade wtf man. I will never, ever, ever use ETRADE again. Watching position literally go into loss right now and I can't do a thing about it

• 
  Randy Daniel (@NerdRandy) reported 44 minutes ago

  @etrade Very disappointed that the service is down and customer support wait times is long and ETrade hasn’t notified customers via any means of the outage of service.

• 
  Global Contrarian Energy Construct ™ 𓃵 🏹 ♨ 𓂀 (@BakkenShale) reported 50 minutes ago

  --- @etrade Your platform has become nearly unusable for active trading. Constant delays, broken links, and inaccurate data make it impossible to rely on. Real‑time performance shouldn’t feel optional. This needs serious attention. $MS

• 
  Jeff (@__makemoves) reported 52 minutes ago

  @etrade down. Can't exit trades. No chat support. Phone number busy. Zero support. Absolutely awful!

• 
  BH22 (@BigHorn2822) reported 54 minutes ago

  Completely unacceptable @etrade to have a website down on quadruple witching with options expiring. I am taking a massive hit b/c of this. How does this happen on such a day?

• 
  mblaso (@blaso96) reported 55 minutes ago

  @etrade are wires down?

• 
  Badboys03 (@Badboysmarket) reported 56 minutes ago

  @etrade Major move must be coming if your website is down.

• 
  C (@Cofc64) reported 56 minutes ago

  @etrade how come no notification of the site being down. Unbelievable. Do better.

• 
  CCIObserver (@CciObserver) reported 56 minutes ago

  @etrade And the "new and improved" Etrade "Pro" strikes again. Recent tickers/drop down feature in every single window and field (inc. options chain) has disappeared. Great product guys.

• 
  Islander Bob (@Islander_Bob) reported 57 minutes ago

  @etrade Fix your damn website!

• 
  PharmDad (@BNguyen74046) reported 58 minutes ago

  @etrade, for God sake, please fix your platform now. I can't login. I swear I will close the account with you after today.

• 
  Mickey (@ELITESTOCKPICK) reported 59 minutes ago

  @Bunty11311235 @BenBSP @etrade How can you take screen shots if the app is down