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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (48%)
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Website (35%)
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Trading platform (17%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Salt Lake City |
Website | |
| Dallas |
Website | |
| Redwood City |
Trading platform | |
 Dublin |
Login | |
| Alden |
Login | |
| Farm Hill |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Tony Bolo
(@tonyboloj) reported
@etrade Alerts and New Highs/Lows still not working in ET Pro. Been this way for 14 days now. Please FIX things and stop blaming the user. #etrade
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Zurcher
(@Zurcher) reported
Hey @etrade, maybe the day before taxes are due isn't the time to let your tax document servers crash
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Lutsk Trader
(@LutskTrader) reported
@BullLogic @etrade I got a response last week that the fix will be in the next update coming shortly. Small feature but annoying to not have it available.
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Leon Musk
(@LeonMusk420) reported
@etrade @etrade4rias Hey ETrade, there’s a massive glitch in my account and I can never get anyone on the phone that knows what they are talking about (after being on hold for an hour). I guess you just want me to have this extra $40k?? Trying to do the honest thing here
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Ari 🌺
(@TheRealYoungAri) reported
@etrade All that talk for no fix on your subpar app. Can’t even withdraw money out of it right now
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afewell (He/Him)
(@afewell) reported
.@etrade Its a bad day for your tax center to not be working, do you have an eta when it will be working?
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Tigger the Trader
(@gallabiffolo) reported
@coinbase refuses my buys because of supposed suspicious activity. My bank @etrade knows nothing of it. Coinbase will not let you talk to an agent unless you sign up for their card. This is my second issue with them. ZERO Customer service from them.
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Tony Bolo
(@tonyboloj) reported
@etrade Alerts and New Highs/Lows still not working in ET Pro. Been this way for 12 days now. Please FIX things and stop blaming the user #etrade
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Brian
(@bhaus1004) reported
@etrade quotes are all over the place today. This is probably the worst bout of misinformation that I've seen on the platform.
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marcus
(@MarcusDayT) reported
@etrade again give their clients issues, anytime there is heavy volatility in the market this platform shits the bed. It has to be the absolute worse, anyone know a shittier platform?
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Rishi
(@hedgewonk) reported
@stocktrader300 @etrade Yeah, I feel the same way. I’m so fed up with that app. I have the same issue: wrong quotes very often.
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C Matthias
(@newsgroupinky) reported
@TheRealYoungAri @etrade Same! I've never had problems putting money in but the first time I try to take money out? No-go. Can't sell any of my stocks, either. E*TRADE is awful.
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Opershir
(@Opershir) reported
I'm so sick of your piece of 💩platform @etrade wtf
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InvestorJ
(@InvestorJ3) reported
@etrade how do I connect someone at E*TRADE who can actually provide some Customer service? Having the most horrendous experience for the last few weeks.. hours waiting on the phone, no response. An agent was supposed to call me today with solution to my issues but NOthing..
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Cameron
(@prospectus30) reported
@etrade your phone support is really bad right now. Been waiting on hold for 20+ minutes
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Ken Hurley
(@s1player) reported
@BullLogic @etrade Not working for me today, you have any luck?
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Scalping Tickers
(@ScalpingTickers) reported
@etrade you ******* suck etrade can't say anymore level 2 never works correctly i only use you for longs done with that cobra 100% longs and shorts **** off
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Privileged Pat
(@PatPrivileged) reported
Anyone wonder why @coinbase needs to charge for their transactions? Especially after going public? They don’t give a damn about crypto they only care about their fees kinda like the @etrade of crypto
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TS*process ♻️🈚️
(@tsprocess) reported
@etrade Tax documents not available in tax center the day when they matter... need some help here, E*TRADE.
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Bulllogic
(@BullLogic) reported
@etrade fix your error loading alerts on pro. ffs what else is going to break or be taken away?
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David Hobby💉💉💪
(@strobist) reported
@etrade I’ve been a customer for almost 30 years. And a platinum customer for much of that. It’s hard to express my disappointment at the erosion of the quality of service and execution in your company. At this point, I assume you don’t really care. But I needed to say it.
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Fred Meyer
(@fredrockm) reported
@kgm1050 @etrade We are having the same problem! I can't believe the nerve of their response. Dial 0 for customer service? That says it all. And if you do get anyone on the phone, good luck in them have any authority to do anything to help!
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Not Harold Melvin
(@ih8minraz) reported
@etrade pro is down AGAIN
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Marc3905
(@msm3905) reported
@etrade @smartertrader its confirmed that Fidelty offers pre-mkt SPX option trading- but your reps say NOBODY offers that service-time to move my account to Fidelity?
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Julie Sowash
(@JulieSowash) reported
@etrade keep getting technical error and try again later message on the mobile deposit. Any idea when it will be back up? IRA 2020. :-)
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TheGARooster
(@CrainSports) reported
Who's having trouble with @etrade Hi Low scanner? What other brokerages are you considering?
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TheGARooster
(@CrainSports) reported
@etrade Again more problems with Hi Low scanner.... I tried resetting, clearing cache.. seriously, WTF
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**** Furu
(@SpacFuru) reported
@etrade constant level 2 quoting issues what ******** @MorganStanley ****** everything up
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StockRanger
(@StockRanger_) reported
Trading blind with @etrade once again. Terrible service!!
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Kate Marcus
(@kgm1050) reported
@etrade I've been trying for MONTHS to sell stock that I've been told that I can't sell online. Every time I call I'm on hold for 90 - 120 minutes before I have to hang up. I've never experienced such poor customer service. I cannot waste my life on hold. Someone PLEASE help!!