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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (44%)
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Website (38%)
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Trading platform (19%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Loganton |
Trading platform | |
| North Port |
Login | |
| Maricopa |
Website | |
| Plano |
Website | |
| Ruskin |
Trading platform | |
| Dublin |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Unchained
(@UnchainedAlex) reported
@etrade I've been trying to reach out support since days....I have my account locked and cannot sell/withdraw my stocks because of "suspicious activities"... tried to call and send email but nothing... meanwhile the market is collapsing... worst service ever
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Callanity
(@callanity) reported
@etrade WHY ARE THEY ADVERTISING DOWN MARKET?
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Vandey
(@iamvandey) reported
@etrade Did you support Indonesia?
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Stacey
(@msstaceyl) reported
@etrade In spite of numerous phone calls, chats, etc., I have been unable to reach anyone to assist with my issue. Something super shady is happening with your company, and I don't care for it. Why the long waits on the phone and non answers??
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Dan
(@Danimal815) reported
@etrade I'm done with you guys.. Your customer service is horrendous everytime I have to use a customer service representative they screw things up.We are talking about sending IRA distributions to the wrong account, Sending me a card for my brokerage instead of debit .#Shitshow
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Cary Cimino
(@AK_ODi) reported
Worst account activation services award goes to @etrade! Congrats on this award! Been trying to activate my account for the past 3 months. Don't use etrade
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J Book
(@jaynovel) reported
@yallcantbefr Now I don't feel bad about my @etrade account
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David N. Gonsch
(@DGonsch) reported
@etrade down again #etrade $MS
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Leedan Trau
(@leedantrau1) reported
@etrade your phone support wait times are too long and pose financial risk for your customers @CFPB @FTC
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sunwins888🇺🇦
(@sunwins888) reported
@yoloption @etrade @tastyworks Did you get some issues with Interactive Brokers. I have some orders within bid ask and they are not shown although market as active. Don’t get executed too even when close to the bid or ask.
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R.J.💲
(@ClearyRj) reported
@BossBlunts1 I had same type of issues with @etrade today!
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LeFoy Grant
(@foygfactor) reported
Is the $AMC ticker on #powerEtrade just broken now?? Come on guys... @etrade
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OKC Criminal Defense
(@GrahamGuhlLaw) reported
@etrade tried to open a new account 8 days ago and still no action on it. Tried to send a secure message but keep getting an error message. Please help.
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Wall Street Prof.
(@fsusmatty) reported
@etrade fix your dang Etrade app. Live quotes not working on a bunch of stocks.
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Harribly Bigly
(@blindforjunk) reported
@JayFromYonkers @FanDuel @etrade Yeah wtf me neither
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Gedwardevans
(@gedwardevans) reported
@etrade if you are going to lock someone’s account when you see suspicious activity and give them a number to call to resolve the issue. Try answering the phone! 45 minutes on hold twice. #etrade #etradesucks
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Jake from state farm
(@Jakefro09349846) reported
@etrade wtf man get your **** working your ******* up my trades….what is this robbery
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Phillip Lewis
(@Phillip85694111) reported
@etrade is it a blatant discrimination against a hard-working homeless person who is owed $9,000 from his Colorado employment money that's a federal offense it's called stealing so I expect interest on my money an apology letter you're not that big you can't be taking down people
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RYAN TERRY
(@RYANRUNSHOU) reported
from
Missouri City, Texas
DAMN THE STOCK MRAKET IS CRASHING LIKE FOR REAL I JUST LOGGED INTO @etrade ACCOUNT AND ALL I CAN SAY IS "JESUS WEPT" 😭😭😭
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RTRP
(@DawnEquityTradi) reported
@etrade - AGAIN this happening!! I sold an NQ futures contract this morning and now it doesn’t show up in Power Etrade! So - I can’t close it! So far I am down over $1,000 …. This has happened before. Done with you. Moving everything to TD A.
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Phillip Lewis
(@Phillip85694111) reported
@etrade so I suggest Sam coffee Reach Out Who lie to me and his name is now on social media as a liar you listen to your own voice recordings of all my messages and all the conversations we've had you were realized he lied to me do your jobs don't ************ down there
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Writerly.ai Answers Bot
(@writerlyai_bot) reported
@etrade WTF, how many times do I have to say it? — wayne (@WayneDupreeShow) January 25, 2019
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hushmonke
(@sgtkilljoy7) reported
Nah @etrade got the worst customer service on the planet.
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Alan Potter
(@patriotgooner) reported
@EndoscopyNews @etrade What I find so hard to get my head around is, our brokers lend our shares to companies that they know are shorting our stock, which drives our stock price down, this goes against the prime reason for us investing, it's a total conflict of interest ... surely??
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Yoloking of $TSLAQ
(@yoloption) reported
Super unreliable quotes today on @etrade, it's nuts. No issues with @tastyworks as usual. 🙄
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Phillip Lewis
(@Phillip85694111) reported
@etrade anyone with an ETrade account or Morgan Stanley account needs to pull the money out right now cuz it's not first class service trust me they're ruining my life cuz I need my $9,000 which they refuse to give me
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Yoloking of $TSLAQ
(@yoloption) reported
@etrade are you guys gonna fix your broken quotes on "power etrade"? 😡
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Andrew Moore 😷🇭🇰
(@erzigant) reported
@etrade @MorganStanley Estimated wait time to speak with a customer service representative is "greater than 30 minutes." That is not customer service.
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William Hetler
(@BillHetler) reported
@GainorMckenna @etrade They fixed it pretty much immediately. Been running wrong all morning, I just wasn't paying close enough attention. Had AMC down 9%
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Rae Shore
(@RShore19) reported
@OptionsRule @etrade All of the platforms not working