E*Trade status: trading issues and outage reports
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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Problems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
- Login (61%)
- Website (29%)
- Trading platform (9%)
- Withdrawals (2%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Trading platform | 3 days ago |
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Website | 7 days ago |
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Trading platform | 7 days ago |
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Website | 7 days ago |
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Login | 7 days ago |
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Login | 8 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Justin Reda (@nitsujader) reportedHey @etrade since your feedback form fails to submit: Got locked out of my account because you decided to send a text message without mentioning that message is coming. This is a terrible user experience and is making me consider closing the account. There is no way to turn off that setting either? I just need to expect some trades might have a confirmation follow up now? wtf?
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Sema Willis (@SemaWillisp2k0) reported@etrade Please I can’t login to my account The email I think is associated isn’t accessible to me My phone got stolen Please help me out
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Buns&Coffee (@schang76) reported@etrade @MorganStanley did they buy Etrade or did MS sell themselves in a merger because they are one of the worst shops on Wall St that survived by getting bailed out by American taxpayers through trickery and blackmail? can't even keep the lights on properly on a trading day.
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Islander Bob (@Islander_Bob) reported@etrade Fix your damn website!
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Braden TeWinkel (@braden_tewinkel) reported@etrade being down for over 20 minutes and counting is unacceptable
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Gail (@GailHedglin) reported@etrade ITS UP NOW GUYS LOGIN!!!
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Michel Rougemont (@MRougemont) reported@etrade no comments about your system being down, leaving your customers blind and unable to adjust their positions ?!
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burby_geek (@burby_geek) reported@cleg16676935420 @etrade as soon as the MACD showed the market turning it went down. conspiracy
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Miko (@wintament) reported@etrade now holding for 45 minutes!!!!! WTF!
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A.American (@AAmerican2A) reported@etrade The entire E*Trade platform is down and has been for a while. Nobody answering the phone?? Provide an update!
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ShaedyChirps (@ShaedyChirps) reported@TimSpursFan @etrade well i mean things are down enough not much is going to get called away, but its also down enough abbv might be put away... i should look up that ex divident date since im sitting here refreshing
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bc (@bc73046115754) reported@etrade fix your goddamn website
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NoMad (@mySanctuaries) reported@etrade @MorganStanley This has been an issue for many years. Several others too. I thought the issues would be fixed when Morgan Stanley bought them. No such luck. The app data still sucks!
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Author Brett Scott Ermilio (@BrettErmilio) reported@etrade Bad look and no info on the downage. Def need to move a chunk of my money to my Fidelity acct so I can at least have more balance. This happens too often with this platform.
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Randy Daniel (@NerdRandy) reported@etrade Very disappointed that the service is down and customer support wait times is long and ETrade hasn’t notified customers via any means of the outage of service.
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Koushik Ray (@realKoushikRay) reported@etrade Why dont you post here how long will the outage last instead of leaving so many people guessing? If you dont have an estimate, that is fine too, but right now you have a lot of people anxious and helpless without any information.
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Goyim (@AnonGoyim69) reportedE*Trade @etrade might be the worst broker/investing app there is. Horrible app from 1997 that never changed, can’t buy anything overnight like other brokers, getting tired of it. Any suggestions on where else to take my money?
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Lionel Li (@lionelistic) reported@etrade Service is down? Phone line down?
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Jeff Gawlinski (@JeffGawlinski) reportedOur stock purchase is through @etrade but the service is awful and can't connect to anyone. Next employee pulse meeting, will bring this up to see if a different platform would be better who provides better support.
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Global Contrarian Energy Construct ™ 𓃵 🏹 ♨ 𓂀 (@BakkenShale) reported--- Never trade on $MS @etrade its the worst trading platform I've ever seen. It was better 10 years ago.
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Heddge (@Bunty11311235) reported@BenBSP @etrade Etrade be ready this week to pay me my losses due to your glitch on Friday
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TPlaysNow (@TPlaysNow) reported@etrade seems to be down.
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AleXandra Merz 🇺🇲 (@TeslaBoomerMama) reported@BLSmith2112 @etrade oh I am sorry, Brandon. Anything I can help you with?
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USA. Long term Investor (@stocks4545) reported@etrade Fix the damn website - can't log on!
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LunchMeat3270 (@LunchMeat3270) reportedPSA: I hope no one here uses @etrade Awful. Most fees. Use anyone but!
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MAKBOT (@MAKBOT) reported@etrade your Support team have not responded to me since Dec 2025. How do I submit a formal complaint?
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Creemer (@Creemer14) reported@etrade the system is down and not even reading my social security on the phone.... I waited on the phone for awhile....Please address....Thanks....
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JRD (@Lehman_08) reportedHey @etrade wtf
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Aashish Patil (@aashishpatil) reported@etrade 3 days before tax deadline you choose to have system maintenance so I can’t access my tax documents.
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StocksNDietCoke (@JackJacobsonAZ) reported@etrade no 24 hour, horrible new platform loaded with bugs, bad charts, wtf. Where is $MS executives