E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Login (60%)
• Website (29%)
• Trading platform (10%)
• Withdrawals (1%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Los Angeles	Website	4 days ago
Noida	Withdrawals	5 days ago
Concord	Login	13 days ago
Fort Worth	Trading platform	19 days ago
Rochester	Website	21 days ago
Clinton Township	Trading platform	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Heddge (@Bunty11311235) reported 7 minutes ago

  @BenBSP @etrade Etrade down no answer call they are going to pay me big time

• 
  Grigetio Dodger (@grigetio) reported 9 minutes ago

  @etrade If you want me to fix my margin call, you need to fix your website. Getting a little irritated here.

• 
  Internet Bot (@shaggrugg) reported 9 minutes ago

  @etrade are we down right now?

• 
  Koushik Ray (@realKoushikRay) reported 13 minutes ago

  @etrade Why dont you post here how long will the outage last instead of leaving so many people guessing? If you dont have an estimate, that is fine too, but right now you have a lot of people anxious and helpless without any information.

• 
  Braden TeWinkel (@braden_tewinkel) reported 13 minutes ago

  @etrade being down for over 20 minutes and counting is unacceptable

• 
  Bball Brainiac (@BrainiacBball) reported 19 minutes ago

  @etrade why doesn’t the download feature in the portfolio view work at all? I’ve tried two different OS (windows and OSX), different browsers and so on. Keep getting “invalid rewuest” errors showing up in the csv file. This has been ongoing for months

• 
  The Original (Beyonceless) Jay Z 🇺🇸 🇺🇦 (@zman14) reported 20 minutes ago

  yeah, that "expected wait time" from @etrade is not accurate...now over 32 minutes. fix this. @MorganStanley

• 
  Steel_City412 (@jason_hemphill) reported 20 minutes ago

  @grigetio @etrade Having the same issue

• 
  Shalin Shroff (@shroff_shalin) reported 26 minutes ago

  @etrade wtf etrade does it really take an hr and more to fix the problem??

• 
  Author Brett Scott Ermilio (@BrettErmilio) reported 28 minutes ago

  @etrade Bad look and no info on the downage. Def need to move a chunk of my money to my Fidelity acct so I can at least have more balance. This happens too often with this platform.

• 
  Marcus Fahey (@TheMarcusFahey) reported 28 minutes ago

  Wow… @etrade is just down before the weekend… fix it, now! Costing millions of people.

• 
  Shoshana (@shanak10) reported 29 minutes ago

  Anyone else having issue logging in to @etrade website?

• 
  Bourbon Trader (@bourbontrader34) reported 29 minutes ago

  @etrade is down

• 
  TraderMK (@mkarias1) reported 34 minutes ago

  Charts are not working in @etrade platform!!!

• 
  Matt (@MattM0720) reported 40 minutes ago

  @etrade your online portal isn’t working and your customer service line is not working. What is going on?

• 
  Joe Shaffer (@Shoelessshaffer) reported 40 minutes ago

  @etrade liquidated a 7 figure stock portfolio my wife inherited into a managed fund. When there was confusion about which accounts funds were going into, E*trade did nothing to prevent the rebalancing/ liquidation. This triggered a sizable tax event. E*trade is the worst.

• 
  Buns&Coffee (@schang76) reported 41 minutes ago

  @etrade @MorganStanley did they buy Etrade or did MS sell themselves in a merger because they are one of the worst shops on Wall St that survived by getting bailed out by American taxpayers through trickery and blackmail? can't even keep the lights on properly on a trading day.

• 
  Anthony Alfidi 🇺🇸 🗽 (@tonyalfidi) reported 41 minutes ago

  @etrade Enabling crypto trading is a really bad move for a brokerage.

• 
  Lionel Li (@lionelistic) reported 48 minutes ago

  @etrade Service is down? Phone line down?

• 
  CoinSavage (@coinsavage) reported 51 minutes ago

  @etrade cool... maybe etrade could leverage AI to make my account load right now? It's been down for an hour.

• 
  Nota Gaylib (@dfdfdfd243799) reported 51 minutes ago

  @etrade Fix your ******* platform, people have their money on the line.

• 
  Behailud (@asnake_behailu) reported 52 minutes ago

  @etrade unable to login, it says "we are unable to process your request..."

• 
  🦄 Fund.Drone.DefenseTech.Photonics $LPTH $UMAC 🐋 (@fundmyfund) reported 53 minutes ago

  over half an hour down - wow @etrade think we can live with 2-3 minutes here or there but this is insane

• 
  Miko (@wintament) reported 58 minutes ago

  @etrade finally got someone to answer - When they answer please be polite - not the fault of the rep - so keep it civil but do emphasize that being a customer is probably no longer in your best interest if you want to vent

• 
  Ty (@0to60in2point9) reported 58 minutes ago

  Whatever is going on it took down @etrade

• 
  Izzy (@diamondguyizzy) reported 58 minutes ago

  @fundmyfund @etrade THIS IS AWFUL

• 
  Bob McCormick (@bmccormick70) reported 1 hour ago

  @TheAthletic @etrade The NCAA should be EMBARRASSED as the way the S Carolina/UCONN game is being officiated. It’s RUGBY, not basketball!! Why have the best teams playing, and allow everyone to hold, push, and grab!! It’s AWFUL!!

• 
  Grigetio Dodger (@grigetio) reported 1 hour ago

  @etrade could you at least acknowledge that there is an issue? wtfbbqkthxbye

• 
  Steel_City412 (@jason_hemphill) reported 1 hour ago

  @etrade You guys ****** me this week bad. I can’t even log in now with positions that require management

• 
  Akshay Saraf (@akshaysarraf) reported 1 hour ago

  @etrade Are you down? Can't login.