E*Trade

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

E*Trade Outage Chart 10/10/2025 09:25

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Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

  1. Login (45%)

    Login (45%)

  2. Website (30%)

    Website (30%)

  3. Trading platform (20%)

    Trading platform (20%)

  4. Withdrawals (5%)

    Withdrawals (5%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesFolsom Website
United StatesLos Angeles Login
United StatesChicago Website
United StatesCincinnati Website
United StatesLos Angeles Login
United StatesSanta Clara Login
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • SectorTrader Mark 💰...🐈 (@SectorTrader) reported

    @BullLogic @etrade yes. IDC what they say of it... major repeated issues w/platform &total lack of CS or access, even on Platinum dedicated level. exactly correlated to the MS takeover.

  • FitnessMamma HAPPYMAMMA (@FitnessMamma) reported

    Omg I want to throw my computer!!! @Etrade is driving me crazy today!!! 🤬 Fix it #Etrade.

  • BentoStox Bento Stox (@BentoStox) reported

    @SteevoTrader @etrade lots of blank and un updated L2s out there today. Making it very hard to trade, you need to fix this

  • IdRatherBeFunny PAL (@IdRatherBeFunny) reported

    Hey @etrade can you give me a response to my support question? Originally sent on 2/20 and I've gotten 2 completely irrelevant responses that ignore my question. Haven't heard anything since 2/28.

  • kjabrian 🇦🇲 krikro Chaparian 🇸🇾 🇺🇸 (@kjabrian) reported

    @etrade #etrade is not working properly again. Keeps disconnecting. Time to look for better broker.

  • JPD_IV JD (@JPD_IV) reported

    @etrade your L2 has been 🗑 lately. Please fix it. Thanks

  • sinafikb Sinafik (@sinafikb) reported

    Yo @etrade @RobinhoodApp All the money I've invested keeps going down in value. Is y'all app not working?

  • fistelhelena helena fistel (@fistelhelena) reported

    @etrade I can't get in touch with your customer service team via live chat, have waited 3 hours on the phone with no one picking up and have sent several secure messages. I want my money out of your horrible platform. your customer service is despicable (1/2)

  • Benjamin_cle Benjamin 📚🍺💰 (@Benjamin_cle) reported

    @FitnessMamma @etrade Having the same issues!

  • CherrellRene Sister Toldja (@CherrellRene) reported

    Is there a class action lawsuit against @RobinhoodApp that I can join? When working with money, it shouldn't take this long to fix an access problem for a customer. @etrade would never!!

  • MBarrett68 Michael Barrett (@MBarrett68) reported

    @BentoStox @InspecktorPenny @etrade Etrade has become worst of breed. I need a window to move accounts but it is hard. If I had a way to do brokerages instantly I would.

  • BentoStox Bento Stox (@BentoStox) reported

    @InspecktorPenny @etrade @etrade at least their customer service is down also so you cannot even report the problems

  • Salvatorepaps Salvatore Pappalardo (@Salvatorepaps) reported

    @etrade why does your high low ticker only work on some days? Can we fix that?

  • kkernttb Keith Kern (@kkernttb) reported

    . @etrade your Level 2 data on etrade pro has been wrong for 3 weeks now... any plan to fix this?

  • VellenueRealty Vellenue (@VellenueRealty) reported

    @etrade How hard is it to fix your piece of **** ETRADE PRO how ******* hard is it tell me i am listening.

  • robinhoodintern Robinhoodintern (@robinhoodintern) reported

    @etrade what do you have to say about yourself this morning ridiculous can't even get through to customer service

  • Hercules_Trader Hercules (@Hercules_Trader) reported

    @etrade Gotta help the people out and fix that level 2 and other issues Just terrible lately, unless I am on the only one then 🙃

  • BentoStox Bento Stox (@BentoStox) reported

    @etrade why do you say no one has reported any problems when everyone on twitter is reporting problems non stop.

  • ShortSqueezed1 SHORT SQUEEZED (@ShortSqueezed1) reported

    E-trade still having problems with Level 2 @etrade #etrade

  • BentoStox Bento Stox (@BentoStox) reported

    @InspecktorPenny @etrade and when I can actually get them on the phone hey keep telling me no one is reporting any problems. probably because it is impossible to get ahold of customer support @etrade

  • dbtheprod dB | D. Bailey (@dbtheprod) reported

    @etrade customer service starting get on my nerves. I see why yall out here yelling about TD…

  • JoesDaily Joe Miragliotta (@JoesDaily) reported

    @etrade Why is your platform so bad? ******* FIX IT!

  • jdhorth Dustin Norjth (@jdhorth) reported

    @etrade Hi / Low ticker not working and Market Movers lists are limited to 10 rows down from 25? Good morning.

  • BentoStox Bento Stox (@BentoStox) reported

    @etrade @etrade why is Pro not working for most people today?????? this is losing people money

  • TopStockTips1 TopStockTips (@TopStockTips1) reported

    @etrade @etrade fix the level 2 quotes

  • OTC_Stones Kris (@OTC_Stones) reported

    @SniperTradesOTC @etrade yeah, it's like they've given up haha, and hold times now when you call are the absolute worst

  • ChowYun_Fat168 Chow Yun-Fat (@ChowYun_Fat168) reported

    @etrade @MorganStanley please fix your E*TRADE pro platform. It Lags everyday at open and close!

  • TheCyrptoLark Lark Davis (@TheCyrptoLark) reported

    @prvashisht @etrade It was unbearable for me after numerous appeals to the support team and nothing was done, until i came across @Ray14richard and he fixed it completely he can help you with your account recovery/unlock, 2FA recovery/bypass.

  • trft trft (@trft) reported

    @MrSaucie @etrade I’m with you re E*TRADE. Was a decent bank. Maybe a year in turmoil, IDK. But their customer support is not good and they take no responsibility for their screw ups.

  • GGGMRS MRS GGG (@GGGMRS) reported

    @etrade Log on Sorry! We're having trouble logging you on right now. Please call 800-ETRADE-1 (800-387-2331) and mention status code 942 and IP:76.248.244.79.