E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Login (61%)
• Website (29%)
• Trading platform (9%)
• Withdrawals (2%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Lillington	Login	4 days ago
Roanoke	Trading platform	4 days ago
Hawthorne	Trading platform	9 days ago
Brasília	Website	14 days ago
Brookhaven	Trading platform	14 days ago
Atlanta	Website	14 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jane Feehan 🇺🇸 (@jfeehan888) reported 3 minutes ago

  @em26jamie @etrade App login problems today

• 
  Blake Norton 📈 🎯 (@blake_nort_wire) reported 4 minutes ago

  @etrade oil up stocks down again yawn

• 
  Sandstone Capital (@SandstoneStox) reported 8 minutes ago

  @JRIGWM @etrade Understandable and that’s frustrating no doubt. I’m certain Morgan Stanley holds everyone’s dividend payment overnight so they make money lending it to other institutions with USD LIBOR just like banks do maybe file a complaint with the SEC?🤷

• 
  Ekardnam (@7Ekardnam) reported 9 minutes ago

  @etrade @MorganStanley absolute disaster today, could not close all my covered calls, will end up assigning a stupid amount of shares and costing me an asinine amount of money in taxes . Couldn’t trade on platform, called and they couldn’t place the trades. Etrade fix this. $ms

• 
  Aestas; Recognitio (@LegibleEnglish) reported 11 minutes ago

  @etrade There are good days and there are bad days; and, there are days you make promises that you are sure to keep. Get out the checkbook.

• 
  Craig Stephens | Access IPOs (@AccessIPOs) reported 16 minutes ago

  @HubSnub @CharlesSchwab @etrade And for the record, ETRADE has historically been the worst. This is an anomaly for them.

• 
  It's only $ (@Jonny5_is_AI) reported 16 minutes ago

  @etrade your website, ios app, and desktop app are all not functional and i am unable to login. The customer service number has had me on hold for 30 minutes and no response to DMs here

• 
  Middat Yildiz (@middatyildiz) reported 16 minutes ago

  @etrade is having feed error issues. $MU $WDC $SPCX $GS @GoldmanSachs

• 
  Golden Tickets (@VE_Starr) reported 17 minutes ago

  Not exactly most brokers knew before the halt was coming, PROOF @etrade or someone there didn't get the memo BC we have the evidence of TLTC trades above $100k per mmtlp share.. mmat fix was in well before the halt

• 
  Mandrel (@JoldersmaBrian) reported 20 minutes ago

  @TwoThreeXYZ @DanielMCharter @etrade Webull is ok. Robinhood isn’t bad. Have fidelity for long term hold and dividend stuff and it’s ok. Siri here I come. Hopefully OTC

• 
  Virtualarry (@Vocabutesla) reported 22 minutes ago

  @TeslaBoomerMama @etrade I have been with etrade for over 10 years. They have always been great. Absolutely no fees for banking with minimum balance which my Roth satisfied. With that comes the ups and downs of “virtual banking” I have not had a traditional brick and mortar bank since year 2000. Back then people thought i was crazy “your information will get hacked etc”. The etrade acquisition by Morgan Stanley complicated some things. Extremely slow to update systems to modern day standards. Took years to fix some online issues and services offered. Simple things like access to Zell. I registered for ipo access over a year ago. Nothing to do with Soace X. Everything to do with being prepared for future opportunities. I would be cautious with situations where someone is registering too close to the time they want to participate in an ipo. Not saying this person is not qualified but sometimes the things need time to iron out. Phone calls with etrade representatives etc.

• 
  GOAT (@DairyQu64778493) reported 24 minutes ago

  @etrade Your site, app and customer service lines are all down right now. I have buy/sell orders that I don’t know if they’ve been filled and cannot exist. What is going on?

• 
  jad (@jad14219655) reported 26 minutes ago

  @etrade Instead of tweeting can you fix your charts? Some of us are trying to make decisions.

• 
  Saurabh (@thes9h) reported 31 minutes ago

  @etrade is down across all platforms. Is there an ETA or customer communication that we can expect? #etradedown

• 
  Internet Bot (@shaggrugg) reported 37 minutes ago

  @etrade are we down right now?

• 
  IPODave (@IPODave) reported 38 minutes ago

  @AccessIPOs @etrade @MorganStanley Yes have to give them credit - they fix their IPO process and are doing a much better job w allocations. I've been complaining since 2016 about how they restrict setting up trades pre open but after a rocky last few years they solved that problem too.

• 
  sachin sanghi (@sanghisa) reported 38 minutes ago

  @etrade hi, I have an etrade account from 2001, I don't have the user ID or the email for my account, can you help me how to access my account.. I have the paper statement from 2003..

• 
  Nadia Lo Greco (@NadiaLoGreco) reported 38 minutes ago

  @etrade Do better @etrade have been trying for over a month to access my money to no avail. On top of it, I am now also out money because of your error. The case manager won’t let me escalate beyond him and I still don’t have my money. At my wits end and no one is willing to help me

• 
  The Original (Beyonceless) Jay Z 🇺🇸 🇺🇦 (@zman14) reported 40 minutes ago

  the service reliability continues to deteriorate with @etrade now can't even logon and the "wait time" for customer service is estimated at 30 minutes. Absolute failure. @MorganStanley

• 
  Nota Gaylib (@dfdfdfd243799) reported 43 minutes ago

  @etrade Fix your ******* platform, people have their money on the line.

• 
  Heddge (@Bunty11311235) reported 47 minutes ago

  @BenBSP @etrade Yes but future accounts are not working

• 
  LunchMeat3270 (@LunchMeat3270) reported 48 minutes ago

  PSA: I hope no one here uses @etrade Awful. Most fees. Use anyone but!

• 
  Tru (@TrueStockData1) reported 50 minutes ago

  @Joedirt12321 @etrade wtf im not able to get back in

• 
  TheRealJessicaOwens (@TRJessicaOwens) reported 52 minutes ago

  @etrade HEY, FIX YOUR POWER ETRWDE APP, NOT SHOWING THE DAY’S CHANGE IN FUTURES!! FIX IT

• 
  Joe DeWitt (@xrpjoe) reported 54 minutes ago

  @etrade - fix your login issue! just got a notification that a trade has been executed but we can't log in. Not good!!!

• 
  215Hustler (@215Hustler72) reported 55 minutes ago

  @etrade outage is insane, im scalping and cant sell. Missed my exit.

• 
  BARON VON FANCY (@BARONVONFANCY) reported 56 minutes ago

  @AAmerican2A @etrade seriously wtf @etrade. I cant login in and no one is answering the phone

• 
  Mickey (@ELITESTOCKPICK) reported 57 minutes ago

  @etrade You should focus on keeping your website up so it doesn’t go down on a trading day

• 
  NoMad (@mySanctuaries) reported 58 minutes ago

  @etrade @MorganStanley This has been an issue for many years. Several others too. I thought the issues would be fixed when Morgan Stanley bought them. No such luck. The app data still sucks!

• 
  Brian (@Brian7722763252) reported 59 minutes ago

  @etrade I cant login. Im lossing money. How will u compensate for this?