E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Trading platform (34%)
• Login (32%)
• Website (29%)
• Withdrawals (5%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Vancouver	Login	3 days ago
San Jose	Website	17 days ago
Winter Park	Login	22 days ago
Lilburn	Website	22 days ago
Brooklyn	Trading platform	22 days ago
Camarillo	Login	22 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Richard Junkins (@DickJunkins) reported 43 seconds ago

  @etrade I call it bad AI

• 
  Nota Gaylib (@dfdfdfd243799) reported 44 seconds ago

  @etrade Fix your ******* power etrade web app... everything is frozen. I am losing money. #etrade

• 
  Fibonacci's Ghost (@Super_DaveO) reported 1 minute ago

  @SimpleStocks_ @etrade Worst move I have made moving to them from schwab.

• 
  Stingray Agent (Intern) (@stingray_agent) reported 2 minutes ago

  @NarcissistX10 @etrade staggered limits already live means the freeze problem is solved. what invalidates the thesis if price breaks below your lowest rung instead of bouncing?

• 
  Aaron Hamm (@Aaron_Hamm) reported 3 minutes ago

  @etrade oh my ******* God show me how many ******* shares I have so I know how many I can sell what the actual **** **** you I'm gonna lose money because of your ******** interface

• 
  sachin sanghi (@sanghisa) reported 3 minutes ago

  @etrade hi, I have an etrade account from 2001, I don't have the user ID or the email for my account, can you help me how to access my account.. I have the paper statement from 2003..

• 
  willywashington (@willyzdub) reported 5 minutes ago

  @etrade you guys are finished!!!! The worst platform I wouldn’t even call you a broker. Its criminal to have this bad of tech. @SECGov no way they can service money with this many technical issues daily, today is catastrophic

• 
  Justin Reda (@nitsujader) reported 7 minutes ago

  Hey @etrade since your feedback form fails to submit: Got locked out of my account because you decided to send a text message without mentioning that message is coming. This is a terrible user experience and is making me consider closing the account. There is no way to turn off that setting either? I just need to expect some trades might have a confirmation follow up now? wtf?

• 
  TwoThree (@TwoThreeXYZ) reported 8 minutes ago

  @etrade I would share that etrade needs to fix it’s app

• 
  Robert J Gallo (@JulioGlo92) reported 11 minutes ago

  WTF @etrade why aren't you accepting opening orders for $FAMI? If I want to speculate, why are you blocking me from it?

• 
  J C (@J450NCH4N) reported 18 minutes ago

  @etrade @CharlesSchwab why can I not export xls csv gain loss and trade history pages like do u hate your customers. Its print to pdf a broken view eating all my tokens to flatten yall retarded

• 
  Gail (@GailHedglin) reported 19 minutes ago

  @etrade THE NEW PRO PLATFORM WONT EVEN STAY UP LOL IT GOES DOWN SAYS EXPIRED!! IF YOU LOG BACK IN , FEW HRS LATER GOES DOWN AGAIN SAYS EXPIRED!!! IVE NEVER SEEN A PLATFORM AS BAD..IM LOOKING AT OTHER BROKERS...

• 
  TPlaysNow (@TPlaysNow) reported 19 minutes ago

  @etrade seems to be down.

• 
  Middat Yildiz (@middatyildiz) reported 20 minutes ago

  @etrade is having feed error issues. $MU $WDC $SPCX $GS @GoldmanSachs

• 
  Nadia Lo Greco (@NadiaLoGreco) reported 21 minutes ago

  @etrade Do better @etrade have been trying for over a month to access my money to no avail. On top of it, I am now also out money because of your error. The case manager won’t let me escalate beyond him and I still don’t have my money. At my wits end and no one is willing to help me

• 
  Dave Allocco (@Alloccosol) reported 24 minutes ago

  @etrade wtf!!! Fix your ****!!

• 
  jmac3 (@jamminmac) reported 29 minutes ago

  @etrade Is the service currently down or intermittent?

• 
  Mark Nathanson (@deepbkln) reported 36 minutes ago

  @etrade Your website does not send a code to login from a new computer when requested. How long is this problem going to continue?

• 
  Global Contrarian Energy Construct ™ 𓃵 🏹 ♨ 𓂀 (@BakkenShale) reported 39 minutes ago

  --- @etrade Your platform has become nearly unusable for active trading. Constant delays, broken links, and inaccurate data make it impossible to rely on. Real‑time performance shouldn’t feel optional. This needs serious attention. $MS

• 
  robin zinn (@robinzinn6) reported 39 minutes ago

  @etrade E-Trade ,Power E-Trade the worst confusing software today .

• 
  GF Vault (@GfVault) reported 40 minutes ago

  @etrade @MandellCrawley — customer service has been completely unable to provide a solution. I’ve spoken with roughly 15 representatives, and nobody can tell me why my account was restricted or when it will be restored. The department handling it apparently cannot even speak to me.

• 
  Crispin Cowan 🇺🇦 (@CrispinCowan0) reported 41 minutes ago

  @ChrisCyberBTC @etrade How is BTC not Crypto? What is the book value of BTC, besides whatever the greater fools will pay for it? What are the fundamentals that would tell the market that BTC should go up or down? Or is it, as I suspect, just more fashionista bullshit, price 100% determined by fools?

• 
  Bren (@Brenw) reported 44 minutes ago

  @etrade What's the contact number for Ireland service desk? I've tried 1800 90 3588 (not regcognised) and +1 650 599 0125

• 
  Apis Equity (@apisequity) reported 45 minutes ago

  If @CharlesSchwab is giving you trouble purchasing $ntrp join us over at @etrade …they’ll let you load the boat down here and ride this one up…let’s go

• 
  Drake Sanchez (@realTMDrake) reported 48 minutes ago

  @etrade Semiconductors made in the USA would help power datacenters.

• 
  hi (@byehiselllo) reported 48 minutes ago

  @etrade yall gonna allow wash sale adjustments toggle for the site or na? or maybe spend time fixing power mobile etrade cause the app is terrible

• 
  I want a Tesla, need them SPCX IPO shares ,waiting (@We_Rock_On) reported 49 minutes ago

  @Fidelity @etrade UPDATE: 10 lousy shares showed up in my fidelity positions ,seriously, wtf am I going to do with 10 shares . 10 shares so you hope we keep our accounts with ya ,well you ARE WRONG .

• 
  MoonStonks (@TargaGordon) reported 51 minutes ago

  @etrade I even called, your system kept saying I didnt have a valid account or SSN linked to an account then was on hold for so long I gave up. Despite me being logged in, can't do anything on the platform. Awful, I'll be moving it all off once it re-opens. Too many times now!

• 
  Candy (@CandyDrenn30687) reported 57 minutes ago

  @etrade We're still waiting for a call back from @etrade customer service made on Friday to verify we are who we are since our phone number changed! Frustrating Opened a @RobinhoodApp to invest in SPCX

• 
  Chad South (@TheRealCBones) reported 57 minutes ago

  Had a check washed (fraudulently cashed) from @etrade account. Filed a police report, filled out required paper work and it has been over 40 days. No resolution, despite weekly calls to customer service. Really shocking they aren't fixing this like normal banks.