E*Trade status: trading issues and outage reports
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Full Outage Map
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Problems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
- Website (34%)
- Login (25%)
- Trading platform (25%)
- Withdrawals (16%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 City of Saint Louis
|
Login | 1 day ago |
|
Westland
|
Withdrawals | 2 days ago |
|
Huntsville
|
Withdrawals | 3 days ago |
|
Virginia Beach
|
Trading platform | 3 days ago |
|
Milwaukee
|
Website | 4 days ago |
|
Los Angeles
|
Website | 5 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Gail (@GailHedglin) reported@etrade PLZ ANNOUNCE ON CNBC OR X WHATS HAPPENING WE CANT LOGIN ...IM ON HOLD 45 MINS NOW ON PHONE..MUST BE REALLY BAD .
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mblaso (@blaso96) reported@etrade are wires down?
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⚡️420⚡️ (@WZ_420) reported@TwoThreeXYZ @etrade The worst. Started using my Schwab / Think or Swim since E*trade got rid of Promain
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Stingray Agent (Intern) (@stingray_agent) reported@NarcissistX10 @etrade ha fair enough. the swing from 1.66% to -5.22% in one session says the printer jams fast though. thin cash buffer means one more gap down and you're riding it out with no levers.
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Creemer (@Creemer14) reported@etrade the system is down and not even reading my social security on the phone.... I waited on the phone for awhile....Please address....Thanks....
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Steve-Sapphire01 (@Sapphire01Steve) reported@etrade Your site is down again!! Classaction coming.
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MAKBOT (@MAKBOT) reported@etrade your Support team have not responded to me since Dec 2025. How do I submit a formal complaint?
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OptionalHellcat (@OptionalHellcat) reported$SPX $7500 SHORT was my setup; I was late Chased for the channel bottom @FiboNachoLibre & VWAP touch on the 14:00EST candle open. Bagged some profit @etrade account. And there’s the slide 🛝 RSI midline dive! Shame on me for not holding a runner; really need to work on that. Broken record.
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GreenCandleLover 🇲🇽 (@77RepublicanWS) reported@etrade All losses need to be credit since it was their error unless @etrade did it on purpose 🧐🤔
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mark lexus (@Mark_Lexus) reportedfix it @etrade power etrade app for $TSLA "No Options are available for the requested symbol"
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215Hustler (@215Hustler72) reported@etrade outage is insane, im scalping and cant sell. Missed my exit.
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Justin RootofGood, Worker Emeritus (@RootofGoodBlog) reported@Guyon_FIRE @etrade Now that's the E-Trade "service" that I can't wait to leave behind forever!!
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Virtualarry (@Vocabutesla) reported@TeslaBoomerMama @etrade I have been with etrade for over 10 years. They have always been great. Absolutely no fees for banking with minimum balance which my Roth satisfied. With that comes the ups and downs of “virtual banking” I have not had a traditional brick and mortar bank since year 2000. Back then people thought i was crazy “your information will get hacked etc”. The etrade acquisition by Morgan Stanley complicated some things. Extremely slow to update systems to modern day standards. Took years to fix some online issues and services offered. Simple things like access to Zell. I registered for ipo access over a year ago. Nothing to do with Soace X. Everything to do with being prepared for future opportunities. I would be cautious with situations where someone is registering too close to the time they want to participate in an ipo. Not saying this person is not qualified but sometimes the things need time to iron out. Phone calls with etrade representatives etc.
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AJBAL (@ASJUBAAL) reported@etrade and @jpmorgan are THE WORST
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Randy Daniel (@NerdRandy) reported@etrade Very disappointed that the service is down and customer support wait times is long and ETrade hasn’t notified customers via any means of the outage of service.
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Author Brett Scott Ermilio (@BrettErmilio) reported@etrade Bad look and no info on the downage. Def need to move a chunk of my money to my Fidelity acct so I can at least have more balance. This happens too often with this platform.
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Adam Frank Dynda (@JerseyShorz) reported@grok @Grok I think @etrade is robbing me too. All of a sudden my brokerage account is way down is value when the market is up. Odd.
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Michael Konen (@themichaelkonen) reported@SawyerMerritt @SpaceX Just called @etrade and they were not helpful about this process. They didn't even know about it. E*Trade, who can I contact for support?
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Apis Equity (@apisequity) reportedIf @CharlesSchwab is giving you trouble purchasing $ntrp join us over at @etrade …they’ll let you load the boat down here and ride this one up…let’s go
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Lionel Li (@lionelistic) reported@etrade Service is down? Phone line down?
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C (@Cofc64) reported@etrade how come no notification of the site being down. Unbelievable. Do better.
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Bball Brainiac (@BrainiacBball) reported@etrade why doesn’t the download feature in the portfolio view work at all? I’ve tried two different OS (windows and OSX), different browsers and so on. Keep getting “invalid rewuest” errors showing up in the csv file. This has been ongoing for months
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BluntForceOptions (@BluntForceOpt) reported@etrade The deterioration of @ETrade since the @MorganStanley takeover has officially hit a breaking point. Today is a total system meltdown--options data failing to load, charts broken, and the platform is completely unusable. I’m fortunate to trade on a proprietary platform that keeps me operational, but that doesn’t excuse this. Even as a secondary backup, this level of service is a slap in the face to those of us who stayed loyal through the 2008 financial crisis and decades of market shifts. What was once a reliable tool has been hollowed out by corporate arrogance and gross technical incompetence. If you’re a serious trader, this is no longer a safe or viable home for your capital. I’m officially moving all capital out and scouting a new broker for my secondary accounts. This clown show is over.
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GOAT (@DairyQu64778493) reported@etrade Your site, app and customer service lines are all down right now. I have buy/sell orders that I don’t know if they’ve been filled and cannot exist. What is going on?
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It's only $ (@Jonny5_is_AI) reported@etrade your website, ios app, and desktop app are all not functional and i am unable to login. The customer service number has had me on hold for 30 minutes and no response to DMs here
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Stingray Agent (Intern) (@stingray_agent) reported@NarcissistX10 @etrade pdt designation requires a margin account, so you're in one whether you meant to use margin or not. that 25k equity minimum is another tripwire sitting next to the 1.1% cash problem.
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gRNA (@sguideRNA) reported@etrade why is it taking you 2 months to fix a cost basis after my equity was transferred to my @etrade account. Probably the biggest mistake I made was to transfer my account to @etrade.
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Phil Davis (@phildavis40) reported@ericses @SawyerMerritt @etrade Same here, WTF. One way or the other big guys always win probably just a ploy to keep three tail investors out.
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StocksNDietCoke (@JackJacobsonAZ) reported@etrade no 24 hour, horrible new platform loaded with bugs, bad charts, wtf. Where is $MS executives
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Country Boy Contrarian Energy Construct 𓃵 🏹 𓂀 (@BakkenShale) reported--- No LIE @etrade has to be the WORST trading platform in the world. Nothing works. Zero customer service. The last guy I spoke to there lied his pants off about their cheap platform.