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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (61%)
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Website (28%)
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Trading platform (10%)
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Withdrawals (1%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Noida |
Login | |
 Westminster |
Login | |
| Aiken |
Withdrawals | |
| Los Altos |
Login | |
| Katy |
Trading platform | |
| Camden |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Willie
(@Willie43915408) reported
@PeterSchiff About a year ago made close to 8k off a # Grayscale trade. Total FOMO on a crypto trade, since I didn't/still don't understand the whole crypto, buy, wallet, etc. I'll stick with equities. @etrade is a garage app, no problems buying n selling n getting your 💰
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Stockspotify
(@stockspotify) reported
@etrade @crxcross Whoever designed PowerEtrade & the new version platinum members are testing should be fired. They clearly do not trade. Never seen a co go down as fast as these past 2 yrs..
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NorthCarolinaTrader
(@NCarolinaTrader) reported
@etrade Yeah, not into long waits on the phone line. Was just fishing to see if there was a known quick fix. Guess not. But, being dropped from JMS server (losing RT charting) is a frequent problem now. Often it's only solved by closing down, logging in again. Painful.
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Dragon Fund
(@dragonfunds) reported
@etrade No announcement or notification on the major system crash in your platform??????!!!!!????
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Matt has too many jackets
(@notenoughchairs) reported
@whereyouatkev @etrade App all day too, but just maybe over Spectrum cable, via cellular, no problem
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Moneyman2017
(@Moneyman_2017) reported
@etrade It appears a glitch has been fixed. Shame on everyone that compared FTX to eTrade. Now get back to trading.
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Parnell “Stacks” Edwards
(@ly68853731) reported
@etrade @phatdogs2 Same issue, all day. I’ve tried clearing everything. Nothing works
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KONA BOYS INC
(@konaboys) reported
@CharlesSchwab poor customer service so far had much better luck with @etrade
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culture warrior
(@save_the_shire_) reported
@etrade is glitching bad. 0 options showing…
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Robert kaapke
(@kaapke_robert) reported
@HAMShortkiller @etrade I have been saying for months that Alpine was in bed with Kramers. Probably a 50/50 split. We, Alpine will play stupid, look the other way, not charge a borrow fee, and split 50/50.
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BoozeNBiscuits🌦️
(@BoozeNBiscuits) reported
@etrade please fix your app. $MSFT and several other tickers are frozen/wrong on my watchlist.
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JasonCO
(@JasonCO81138265) reported
@etrade @whereyouatkev Bullshit response. Please respond with solution asap as loyal users will be gone.
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Chico
(@phatdogs2) reported
@etrade you website is not loading and when it does it is slow or times out. Please address asap!
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NorthCarolinaTrader
(@NCarolinaTrader) reported
@ETrade Is there a trick to getting quickly reconnected to JMS Server once dropped when using the ETrade platform?
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JasonCO
(@JasonCO81138265) reported
@etrade fix the damn platform
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Amanda (she/her) 🍾🌹
(@mamacrat) reported
Rolled over an IRA from @TRowePrice to @etrade but they left the cash at Trowe. I can't anyone on either end to help finish the transaction. It's a nominal amount of money but I need them to finish the job and close the TRowe account. I can see fees and penalties festering.
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tmcatee74
(@tmcatee1974) reported
.@etrade FIX YOUR BUGGY SOFTWARE NOW
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Tom Saad
(@saad_tom) reported
@Stef_carpedm @etrade Is your internet provider spectrum? Mine is, and once I got off wifi and simply used my phone signal, I had no issue with the app
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**** Value
(@spac_value) reported
@whereyouatkev @notenoughchairs @etrade Same issue here. eTrade support person this morning said it was on their end, but possible they hadn't pieced it together yet. Currently on Spectrum in Ohio, issue started last night. Can't access on any computer or phone via WiFi, can access via cellular data.
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Lonnie Avanti
(@LonnieAvanti) reported
@etrade youve gotta fix how VIX is displayed in etrade Pro - values wont update on watch list. its beeing happening for 2 days.
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David Rodríguez Jarillo, CFA
(@David_Jarillo) reported
@etrade Fix your platform please
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Sidney May
(@PlutoTheAlienTM) reported
Man @etrade I give up y'all platform and support is just trash. Fix your ******* glitches wtf.
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SpicyNuggetsInMyMouth
(@nuggets_in) reported
@etrade your website is down. so is the app.
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JasonCO
(@JasonCO81138265) reported
@etrade can someone kick the server? not acceptable. No response needed, do better
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Howie Ray
(@stockmanjr) reported
@etrade keep on getting calls from an Etrade number that just hang up on me. Called back numerous times and reached the VM of a financial advisor. This happens several times a week. My mother is an Etrade customer but I'm home to get these calls while working. Please help.
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Ravikanth Mandapaka
(@srmandapaka) reported
@etrade Fix your iOS app to show proper percentage change in watch list ASAP.
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Kevin Ujoodha
(@whereyouatkev) reported
@notenoughchairs @etrade Yupp.. Very strange and doesnt clear up who the problem is comin from. Etrade or spectrum?
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NorthCarolinaTrader
(@NCarolinaTrader) reported
@etrade Why is JMS Server always being disconnected when flipping between stk charts? This problem started happening about 3 or 4 months ago. Have been patient thinking you'd get around to a fix, but its not happening.
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JHod
(@jhod) reported
@ATLnsider @the_scottmartin @etrade I just called Etrade & spoke with a customer service representative. He said “in play“ means big news for the company, *not necessarily buyout* or merger related. He said even earnings or something else that’s causing movement in the stock price could trigger that alert
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Howie Ray
(@stockmanjr) reported
@etrade I spoke to someone but they weren't helpful. Can I DM you my number and someone who can help call me tomorrow? @etrade