E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Login (60%)
• Website (28%)
• Trading platform (11%)
• Withdrawals (1%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Clinton Township	Trading platform	8 days ago
Franklin	Login	9 days ago
Franklin	Login	9 days ago
Washington	Website	9 days ago
Columbus	Website	14 days ago
Ontario	Trading platform	15 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shoshana (@shanak10) reported 2 minutes ago

  Anyone else having issue logging in to @etrade website?

• 
  Jeff (@__makemoves) reported 6 minutes ago

  @etrade down. Can't exit trades. No chat support. Phone number busy. Zero support. Absolutely awful!

• 
  Shaddy (@Untouchable9981) reported 7 minutes ago

  @etrade wtf Etrade, can’t log on to do any trades, fix your log in issues!

• 
  StocksNDietCoke (@JackJacobsonAZ) reported 7 minutes ago

  @etrade no 24 hour, horrible new platform loaded with bugs, bad charts, wtf. Where is $MS executives

• 
  GOAT (@DairyQu64778493) reported 8 minutes ago

  @etrade Your site, app and customer service lines are all down right now. I have buy/sell orders that I don’t know if they’ve been filled and cannot exist. What is going on?

• 
  It's only $ (@Jonny5_is_AI) reported 9 minutes ago

  @etrade your website, ios app, and desktop app are all not functional and i am unable to login. The customer service number has had me on hold for 30 minutes and no response to DMs here

• 
  Aashish Patil (@aashishpatil) reported 11 minutes ago

  @etrade 3 days before tax deadline you choose to have system maintenance so I can’t access my tax documents.

• 
  Emre Taştepe (@tastepee01) reported 13 minutes ago

  @etrade Could you please send me the customer service email address privately? I need to contact them via email.

• 
  Bob McCormick (@bmccormick70) reported 13 minutes ago

  @TheAthletic @etrade The NCAA should be EMBARRASSED as the way the S Carolina/UCONN game is being officiated. It’s RUGBY, not basketball!! Why have the best teams playing, and allow everyone to hold, push, and grab!! It’s AWFUL!!

• 
  Ruben M (@martrub) reported 13 minutes ago

  @TheTradingNinja @etrade Platform down 😕

• 
  Internet Bot (@shaggrugg) reported 15 minutes ago

  @etrade are we down right now?

• 
  Heddge (@Bunty11311235) reported 19 minutes ago

  @BenBSP @etrade If your in the trade and losing money take screen shots and file trade enquirey this common for Etrade in Feb they paid me for the app down issue

• 
  Randy Daniel (@NerdRandy) reported 22 minutes ago

  @etrade Very disappointed that the service is down and customer support wait times is long and ETrade hasn’t notified customers via any means of the outage of service.

• 
  ⚡️420⚡️ (@WZ_420) reported 24 minutes ago

  @TwoThreeXYZ @etrade The worst. Started using my Schwab / Think or Swim since E*trade got rid of Promain

• 
  B (@Welchie17) reported 32 minutes ago

  @etrade Site is down and zero communication on status. What is going on? When will it be fixed?

• 
  Koushik Ray (@realKoushikRay) reported 32 minutes ago

  @etrade Why dont you post here how long will the outage last instead of leaving so many people guessing? If you dont have an estimate, that is fine too, but right now you have a lot of people anxious and helpless without any information.

• 
  Lionel Li (@lionelistic) reported 33 minutes ago

  @etrade Service is down? Phone line down?

• 
  The Original (Beyonceless) Jay Z 🇺🇸 🇺🇦 (@zman14) reported 33 minutes ago

  the service reliability continues to deteriorate with @etrade now can't even logon and the "wait time" for customer service is estimated at 30 minutes. Absolute failure. @MorganStanley

• 
  Paolísima Individualista ✍️🗽💕 (@Paolisimas) reported 34 minutes ago

  @etrade Why is your platform down while we are in a middle of a trade? Are you going ton refund us is we face a loss?

• 
  Andrew (@Andrew99Blue) reported 34 minutes ago

  @Benjami18575241 @etrade So help me if they take the market down today and e-trade is off line...this is basically China at this point. Unreal. I was just getting ready to place orders and go to lunch. Come on @etrade not cool.

• 
  BARON VON FANCY (@BARONVONFANCY) reported 37 minutes ago

  @AAmerican2A @etrade seriously wtf @etrade. I cant login in and no one is answering the phone

• 
  Bball Brainiac (@BrainiacBball) reported 38 minutes ago

  @etrade why doesn’t the download feature in the portfolio view work at all? I’ve tried two different OS (windows and OSX), different browsers and so on. Keep getting “invalid rewuest” errors showing up in the csv file. This has been ongoing for months

• 
  Heddge (@Bunty11311235) reported 44 minutes ago

  @BenBSP @etrade Etrade charts are not working and slow processing

• 
  Islander Bob (@Islander_Bob) reported 47 minutes ago

  @etrade Fix your damn website!

• 
  Sean R (@PennS53313) reported 49 minutes ago

  @etrade WTF is wrong with your trading platform.... its not loading. .. THIS IS UNACCEOPTABLE... how bout an update... the wait time to talk to anyone is over an HOUR!!!!! WTF??

• 
  dayum.daniel (@dayumm_daniel) reported 49 minutes ago

  @etrade how would you allow someone to buy something and then not let them sell it. Wtf!?! Crooks

• 
  Brahma 🐂 Report (@bomelettes) reported 50 minutes ago

  @triad311 @etrade Seriously, wtf!

• 
  ][\/][ Eric ][\/][ (@EMznSanders) reported 50 minutes ago

  @RaymondChurchi3 @TheTradingNinja @etrade I didn’t check. I went in to sell my positions and it went through. I just checked again and it’s down also.

• 
  CS (@puregsd) reported 58 minutes ago

  @etrade is the worst online brokerage. They shouldn’t have a license. Their Premier team is completely unqualified and deceptive! Stay away!!

• 
  Ben Lam....... (@BenBSP) reported 59 minutes ago

  Anyone having issues with @etrade ???