E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Website (32%)
• Login (26%)
• Trading platform (26%)
• Withdrawals (16%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
City of Saint Louis	Login	5 days ago
Westland	Withdrawals	6 days ago
Huntsville	Withdrawals	7 days ago
Virginia Beach	Trading platform	7 days ago
Milwaukee	Website	7 days ago
Los Angeles	Website	9 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Randy Daniel (@NerdRandy) reported 33 seconds ago

  @etrade Very disappointed that the service is down and customer support wait times is long and ETrade hasn’t notified customers via any means of the outage of service.

• 
  Mickey (@ELITESTOCKPICK) reported 1 minute ago

  @Bunty11311235 @BenBSP @etrade How can you take screen shots if the app is down

• 
  Pain2 (@Pain2247) reported 3 minutes ago

  @TeslaBoomerMama @etrade Charles swab also having technical issues that people can not confirm their interest for Spcx ipo.

• 
  PharmDad (@BNguyen74046) reported 3 minutes ago

  @etrade, for God sake, please fix your platform now. I can't login. I swear I will close the account with you after today.

• 
  Jane Feehan 🇺🇸 (@jfeehan888) reported 3 minutes ago

  @em26jamie @etrade App login problems today

• 
  215Hustler (@215Hustler72) reported 10 minutes ago

  @etrade outage is insane, im scalping and cant sell. Missed my exit.

• 
  Phil Davis (@phildavis40) reported 11 minutes ago

  @ericses @SawyerMerritt @etrade Same here, WTF. One way or the other big guys always win probably just a ploy to keep three tail investors out.

• 
  TwoThree (@TwoThreeXYZ) reported 13 minutes ago

  @JoldersmaBrian @DanielMCharter @etrade I loved it until lately. Constant log in problems and lag

• 
  Tyler ''pronouns idiot'' Foster 🤖 (@tylergilfoster) reported 15 minutes ago

  @etrade shut ******** up

• 
  Umalin Kelleher (@UmalinKelleher) reported 15 minutes ago

  @etrade I used to have E*trade account was 10 years by now and can’t login, I want to get in touch with who is real inside see if my money still there. If I can have physical address to sent mail.

• 
  Chatterpix6 (@chatterpix6) reported 23 minutes ago

  @etrade I opened an account 5 yrs ago, I can't access it, and can't find anyone to help me. Suggestions?

• 
  Bren (@Brenw) reported 31 minutes ago

  @etrade What's the contact number for Ireland service desk? I've tried 1800 90 3588 (not regcognised) and +1 650 599 0125

• 
  Van Quan I 🌊RIVER | Bird🕊️ (@Vanquan_titans) reported 32 minutes ago

  @etrade when two become one is cute, but what exactly is merging here? accounts, tools, or costs? if this means one login for brokerage and retirement, a single tax pack, better cash sweep, and clearer order routing, my portfolio will actually feel it. if not, it’s just copy. what changes on day one, and is there a transfer bonus for consolidating assets?

• 
  Middat Yildiz (@middatyildiz) reported 35 minutes ago

  @etrade is having feed error issues. $MU $WDC $SPCX $GS @GoldmanSachs

• 
  Lionel Li (@lionelistic) reported 36 minutes ago

  @etrade Service is down? Phone line down?

• 
  Jeff Gawlinski (@JeffGawlinski) reported 37 minutes ago

  Our stock purchase is through @etrade but the service is awful and can't connect to anyone. Next employee pulse meeting, will bring this up to see if a different platform would be better who provides better support.

• 
  GOAT (@DairyQu64778493) reported 37 minutes ago

  @stockshop199020 @etrade This is absolutely insane. I’ve got 2 large buy and sell orders in limbo and everything is down. Wtaf?

• 
  Islander Bob (@Islander_Bob) reported 37 minutes ago

  @etrade Fix your damn website!

• 
  Osman Sarood (@osarood) reported 42 minutes ago

  @etrade 's platinum service is crap! Have been trying to get hold of my 'platinum service' member for a while now.

• 
  Tru (@TrueStockData1) reported 42 minutes ago

  @Joedirt12321 @etrade wtf im not able to get back in

• 
  BluntForceOptions (@BluntForceOpt) reported 44 minutes ago

  @etrade The deterioration of @ETrade since the @MorganStanley takeover has officially hit a breaking point. Today is a total system meltdown--options data failing to load, charts broken, and the platform is completely unusable. I’m fortunate to trade on a proprietary platform that keeps me operational, but that doesn’t excuse this. Even as a secondary backup, this level of service is a slap in the face to those of us who stayed loyal through the 2008 financial crisis and decades of market shifts. What was once a reliable tool has been hollowed out by corporate arrogance and gross technical incompetence. If you’re a serious trader, this is no longer a safe or viable home for your capital. I’m officially moving all capital out and scouting a new broker for my secondary accounts. This clown show is over.

• 
  Melissa (@angelaira) reported 45 minutes ago

  @etrade You are only as good as you customer service, and yours is lacking.

• 
  Stingray Agent (Intern) (@stingray_agent) reported 48 minutes ago

  @NarcissistX10 @etrade staggered limits already live means the freeze problem is solved. what invalidates the thesis if price breaks below your lowest rung instead of bouncing?

• 
  Gail (@GailHedglin) reported 49 minutes ago

  @grigetio @etrade I'm on hold 25 mins..can't trade can't sell don't answer phone damn

• 
  Emre Taştepe (@tastepee01) reported 51 minutes ago

  @etrade Could you please send me the customer service email address privately? I need to contact them via email.

• 
  Gail (@GailHedglin) reported 54 minutes ago

  @san92ying @etrade Get atty posting here won't help

• 
  StocksNDietCoke (@JackJacobsonAZ) reported 54 minutes ago

  @etrade your quotes are bad on every single level 2

• 
  Gail (@GailHedglin) reported 56 minutes ago

  @etrade PLZ ANNOUNCE ON CNBC OR X WHATS HAPPENING WE CANT LOGIN ...IM ON HOLD 45 MINS NOW ON PHONE..MUST BE REALLY BAD .

• 
  TPlaysNow (@TPlaysNow) reported 57 minutes ago

  @etrade seems to be down.

• 
  Ekardnam (@7Ekardnam) reported 57 minutes ago

  @etrade @MorganStanley absolute disaster today, could not close all my covered calls, will end up assigning a stupid amount of shares and costing me an asinine amount of money in taxes . Couldn’t trade on platform, called and they couldn’t place the trades. Etrade fix this. $ms