E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Website (32%)
• Trading platform (32%)
• Login (27%)
• Withdrawals (10%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
San Jose	Website	5 days ago
Winter Park	Login	11 days ago
Lilburn	Website	11 days ago
Brooklyn	Trading platform	11 days ago
Camarillo	Login	11 days ago
Dade City	Trading platform	11 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  J C (@J450NCH4N) reported 7 minutes ago

  @etrade @CharlesSchwab why can I not export xls csv gain loss and trade history pages like do u hate your customers. Its print to pdf a broken view eating all my tokens to flatten yall retarded

• 
  Craig Stephens | Access IPOs (@AccessIPOs) reported 10 minutes ago

  @HubSnub @CharlesSchwab @etrade And for the record, ETRADE has historically been the worst. This is an anomaly for them.

• 
  Darren Wilson (@darrenhydro) reported 15 minutes ago

  @etrade Can you guys stop with the damn "come trade crypto now!" pop ups inside the customer accounts on the website? Morgan Stanley is turning E Trade into Twitter.

• 
  Charlie Harper (@CharlieBHarper) reported 17 minutes ago

  Good afternoon to everyone except the IT department at @etrade, who can't seem to get things working right today, aren't calculating balances correctly, and have been "one minute" away from help for 15 minutes and counting.

• 
  PRIME (@primerano40x) reported 20 minutes ago

  @benjune @etrade It's BS. I called them this morning about this stupid theme, and they weren't even aware of it. This is insane the money they cost us now and won't do anything about!

• 
  NextTradeX (@NextTradeX) reported 20 minutes ago

  @etrade Level 2 time and sales not working on the new etrade power pro platform

• 
  Kenny (@Kslaze) reported 23 minutes ago

  @etrade Fix your site now. Its costing people money

• 
  Matthew Charles Del Ray (@LegibleEnglish) reported 24 minutes ago

  @etrade We also have Pat L'Bevs pre-prohibition ID about to go on sale at bottom barrel auction prices. I **** you not.

• 
  Country Boy Contrarian Energy Construct 𓃵 🏹 𓂀 (@BakkenShale) reported 28 minutes ago

  --- No LIE @etrade has to be the WORST trading platform in the world. Nothing works. Zero customer service. The last guy I spoke to there lied his pants off about their cheap platform.

• 
  Mark Brown (@markbrownwriter) reported 30 minutes ago

  @etrade is the worst! They’ve screwed up with my submitting a stock certificate for deposit. I’ve had to call them more than a dozen times over the past two months. And I always get the same answer: Call back in a few days. I can’t wait to close my account there.

• 
  Jay Fletcher (@jayrfletcher) reported 33 minutes ago

  @etrade @MorganStanley Need someone from Executive Customer Support to contact me ASAP. My son had 3 legitimate, authorized transactions unexpectedly reversed from his account—including a $5,650 payment, a $3,800 PayPal payment, and another Robinhood payment.

• 
  OptionalHellcat (@OptionalHellcat) reported 34 minutes ago

  $SPX $7500 SHORT was my setup; I was late Chased for the channel bottom @FiboNachoLibre & VWAP touch on the 14:00EST candle open. Bagged some profit @etrade account. And there’s the slide 🛝 RSI midline dive! Shame on me for not holding a runner; really need to work on that. Broken record.

• 
  Nadia Lo Greco (@NadiaLoGreco) reported 34 minutes ago

  @etrade Do better @etrade have been trying for over a month to access my money to no avail. On top of it, I am now also out money because of your error. The case manager won’t let me escalate beyond him and I still don’t have my money. At my wits end and no one is willing to help me

• 
  Alexander Lee (@alexanderlee1) reported 34 minutes ago

  @etrade I print PDFs of portfolio positions, and one of your incompetent web developers made a major change that screwed up the formatting. Left image was from 2026-04-02, which has been the same format for many years, perhaps decades. Right image was today (2026-04-06), where the dropdown for Account and View now hogs up precious vertical space. Please revert to the previous style ASAP. "If it ain't broke, don't fix it!"

• 
  More Life Global (@richbydemand) reported 37 minutes ago

  @Kslaze @etrade This **** is on purpose I’m convinced. When a big move is made and they owe a lot of money suddenly the site is down and you can’t fulfill orders. Not the first time this has happened to me. Every time I’m up huge they glitch. Such bullshit. Moving my money after this

• 
  glenn mosley (@glennymo369) reported 38 minutes ago

  @etrade Does anyone know of a trading software closer to etrade pro? The new one is absolute **** and probably used to **** the user. I am easing into cash so I can leave this pos.

• 
  Jeff Gawlinski (@JeffGawlinski) reported 39 minutes ago

  Our stock purchase is through @etrade but the service is awful and can't connect to anyone. Next employee pulse meeting, will bring this up to see if a different platform would be better who provides better support.

• 
  Grasshoppa Stocks (@danielkern79) reported 40 minutes ago

  @etrade your fundamentals tab still doesn't load. Been almost a week. Please help.

• 
  StocksNDietCoke (@JackJacobsonAZ) reported 41 minutes ago

  @etrade how ******** do you trade when a stupid window opens up for tax reporting? Power Etrade is the bad

• 
  Middat Yildiz (@middatyildiz) reported 46 minutes ago

  Is @etrade having market data feed error, feed corruption, or a quote dissemination issue? @MorganStanley

• 
  Richard Junkins (@DickJunkins) reported 46 minutes ago

  @etrade I call it bad AI

• 
  GF Vault (@GfVault) reported 51 minutes ago

  @etrade @EricGrossman — I have now exhausted customer service, filed regulatory complaints, and documented everything. Two promised deadlines have passed with zero explanation. Nearly $10,000 remains restricted and I still cannot speak with anyone who actually controls the case.

• 
  Golden Tickets (@VE_Starr) reported 52 minutes ago

  Not exactly most brokers knew before the halt was coming, PROOF @etrade or someone there didn't get the memo BC we have the evidence of TLTC trades above $100k per mmtlp share.. mmat fix was in well before the halt

• 
  TPlaysNow (@TPlaysNow) reported 52 minutes ago

  @etrade seems to be down.

• 
  I want a Tesla, need them SPCX IPO shares ,waiting (@We_Rock_On) reported 53 minutes ago

  @Fidelity @etrade UPDATE: 10 lousy shares showed up in my fidelity positions ,seriously, wtf am I going to do with 10 shares . 10 shares so you hope we keep our accounts with ya ,well you ARE WRONG .

• 
  JKSC (@jk1775) reported 55 minutes ago

  @etrade @MorganStanley Long time account holder. I have to warn you that e*trade stands out in a very bad way from most other online brokerages in that you still charge fees on mandatory corporate actions on equity holdings. Your UI is top notch but these fees have driven me to open accounts at other brokerages. I hope E*trade reconsiders and eliminates these ridiculous fees to stay competitive.

• 
  Nota Gaylib (@dfdfdfd243799) reported 56 minutes ago

  @etrade Fix your ******* power etrade web app... everything is frozen. I am losing money. #etrade

• 
  AleXandra Merz 🇺🇲 (@TeslaBoomerMama) reported 58 minutes ago

  @BLSmith2112 @etrade oh I am sorry, Brandon. Anything I can help you with?

• 
  Charlie Harper (@CharlieBHarper) reported 58 minutes ago

  And after getting an agent, telling him the problem, I got a boilerplate answer about how balances are calculated rather then the agent addressing the error. His follow up - after 20+ minutes of wasted time - was to tell me to call @etrade. We've institutionalized failure.

• 
  GF Vault (@GfVault) reported 59 minutes ago

  @etrade @MorganStanley customer service says the department controlling my restricted account has no customer-facing phone number, cannot speak with me, and provides no updates—even internally. Nearly $10,000 remains frozen while I’m told to keep waiting with no timeline.