E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Login (37%)
• Website (29%)
• Trading platform (23%)
• Withdrawals (11%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Lillington	Login	10 days ago
Roanoke	Trading platform	10 days ago
Hawthorne	Trading platform	15 days ago
Brasília	Website	19 days ago
Brookhaven	Trading platform	19 days ago
Atlanta	Website	19 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pain2 (@Pain2247) reported 3 minutes ago

  @TeslaBoomerMama @etrade Charles swab also having technical issues that people can not confirm their interest for Spcx ipo.

• 
  Mark Nathanson (@deepbkln) reported 4 minutes ago

  @etrade Your website does not send a code to login from a new computer when requested. How long is this problem going to continue?

• 
  Adam Frank Dynda (@JerseyShorz) reported 4 minutes ago

  @grok @Grok I think @etrade is robbing me too. All of a sudden my brokerage account is way down is value when the market is up. Odd.

• 
  AleXandra Merz 🇺🇲 (@TeslaBoomerMama) reported 5 minutes ago

  @BLSmith2112 @etrade oh I am sorry, Brandon. Anything I can help you with?

• 
  Apis Equity (@apisequity) reported 10 minutes ago

  If @CharlesSchwab is giving you trouble purchasing $ntrp join us over at @etrade …they’ll let you load the boat down here and ride this one up…let’s go

• 
  TheRealJessicaOwens (@TRJessicaOwens) reported 11 minutes ago

  @etrade HEY, FIX YOUR POWER ETRWDE APP, NOT SHOWING THE DAY’S CHANGE IN FUTURES!! FIX IT

• 
  TraderMK (@mkarias1) reported 12 minutes ago

  Charts are not working in @etrade platform!!!

• 
  Brian (@Brian7722763252) reported 16 minutes ago

  @etrade I cant login. Im lossing money. How will u compensate for this?

• 
  BluntForceOptions (@BluntForceOpt) reported 18 minutes ago

  @etrade The deterioration of @ETrade since the @MorganStanley takeover has officially hit a breaking point. Today is a total system meltdown--options data failing to load, charts broken, and the platform is completely unusable. I’m fortunate to trade on a proprietary platform that keeps me operational, but that doesn’t excuse this. Even as a secondary backup, this level of service is a slap in the face to those of us who stayed loyal through the 2008 financial crisis and decades of market shifts. What was once a reliable tool has been hollowed out by corporate arrogance and gross technical incompetence. If you’re a serious trader, this is no longer a safe or viable home for your capital. I’m officially moving all capital out and scouting a new broker for my secondary accounts. This clown show is over.

• 
  Grigetio Dodger (@grigetio) reported 19 minutes ago

  @etrade could you at least acknowledge that there is an issue? wtfbbqkthxbye

• 
  Christine Barnum (@christinebarnum) reported 23 minutes ago

  Is @etrade app charts not working?

• 
  Alexander Lee (@alexanderlee1) reported 24 minutes ago

  @etrade I print PDFs of portfolio positions, and one of your incompetent web developers made a major change that screwed up the formatting. Left image was from 2026-04-02, which has been the same format for many years, perhaps decades. Right image was today (2026-04-06), where the dropdown for Account and View now hogs up precious vertical space. Please revert to the previous style ASAP. "If it ain't broke, don't fix it!"

• 
  MAKBOT (@MAKBOT) reported 24 minutes ago

  @etrade your Support team have not responded to me since Dec 2025. How do I submit a formal complaint?

• 
  215Hustler (@215Hustler72) reported 27 minutes ago

  @etrade outage is insane, im scalping and cant sell. Missed my exit.

• 
  Ekardnam (@7Ekardnam) reported 29 minutes ago

  @etrade @MorganStanley absolute disaster today, could not close all my covered calls, will end up assigning a stupid amount of shares and costing me an asinine amount of money in taxes . Couldn’t trade on platform, called and they couldn’t place the trades. Etrade fix this. $ms

• 
  Matt (@MattM0720) reported 36 minutes ago

  @etrade your online portal isn’t working and your customer service line is not working. What is going on?

• 
  LunchMeat3270 (@LunchMeat3270) reported 37 minutes ago

  PSA: I hope no one here uses @etrade Awful. Most fees. Use anyone but!

• 
  Gail (@GailHedglin) reported 41 minutes ago

  @etrade ETRADES IN TROUBLE CANT LOGIN WEB OR PRO OR MOBILE BIG ISSUES IM ON PHONE HOLD 30 MINS

• 
  Koushik Ray (@realKoushikRay) reported 41 minutes ago

  @etrade Why dont you post here how long will the outage last instead of leaving so many people guessing? If you dont have an estimate, that is fine too, but right now you have a lot of people anxious and helpless without any information.

• 
  Gail (@GailHedglin) reported 44 minutes ago

  @etrade PLZ ANNOUNCE ON CNBC OR X WHATS HAPPENING WE CANT LOGIN ...IM ON HOLD 45 MINS NOW ON PHONE..MUST BE REALLY BAD .

• 
  David Schwartz (@BigDave469) reported 49 minutes ago

  @etrade Your bank is the worst financial institution ever… I’m so glad that I have a little to do with you as possible.

• 
  C (@Cofc64) reported 51 minutes ago

  @etrade how come no notification of the site being down. Unbelievable. Do better.

• 
  Chatterpix6 (@chatterpix6) reported 52 minutes ago

  @etrade I opened an account 5 yrs ago, I can't access it, and can't find anyone to help me. Suggestions?

• 
  Mark Brown (@markbrownwriter) reported 52 minutes ago

  @etrade is the worst! They’ve screwed up with my submitting a stock certificate for deposit. I’ve had to call them more than a dozen times over the past two months. And I always get the same answer: Call back in a few days. I can’t wait to close my account there.

• 
  Islander Bob (@Islander_Bob) reported 53 minutes ago

  @etrade down again. You suck! Moving to @RobinhoodApp !

• 
  Tobias (@hostileunivers) reported 55 minutes ago

  @etrade E*trade will offer you money to open an account and never pay you, I’ve opened three with them, an IRA, a savings account and an individual brokerage account, never got paid their promotion for any of them, bad company

• 
  Randy Daniel (@NerdRandy) reported 56 minutes ago

  @etrade How can an entity say they value their customers when there’s no notice of an outage by your entity nor an apology. Don’t bother calling them, they have a clause regarding outages and won’t even offer a good faith credit for the ordeal. Customer service isn’t their priority, it’s charging fees.

• 
  Jeff (@__makemoves) reported 57 minutes ago

  @etrade down. Can't exit trades. No chat support. Phone number busy. Zero support. Absolutely awful!

• 
  Ashley Ansley (@ashley__ansley) reported 60 minutes ago

  wtf @etrade what is happening!

• 
  USAPatriotVA (@USAPatriotVA1) reported 60 minutes ago

  @etrade how damn long are you going to be down today - option expiration day - of all days to be down