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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Problems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (38%)
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Website (31%)
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Trading platform (31%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Website | ||
| Login | ||
| Login | ||
| Login | ||
| Trading platform | ||
| Trading platform |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Moneyman2017
(@Moneyman_2017) reported
@etrade very disappointed at the fact E-Trade has not acknowledged the problem with the charts not updating. Seriously. I thought Morgan Stanley made y'all better. Please update ASAP on when you're going to fix it.
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phamologist
(@gamerphamer) reported
@etrade fix the chart issues. This is ridiculous.
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OU812 Liberals are whackadoos
(@Compequip1) reported
@etrade is charting down this morning on your side or is it just my computer?
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Tball
(@Tball82847268) reported
@etrade what's up with the charts on E-Trade pro? This is stupid, get it fixed.
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Chief_Capital
(@capital_chief) reported
@etrade Is having a bad day. PRO is not updating. CSR are worthless for Morgan Stanley. Get their asses back in the office.
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scrap_iron_ray
(@iLuvpennypicks) reported
@og_tigress @etrade Thought I was the only one.... Im glad its only the charting platform. I got stuck not being able to sell crypto on coinbase one year and the market was crashing and it locked up for two hours. It was the worst.
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brad
(@KissMyAskLLC) reported
@MorganStanley @etrade Hey Morgan Stanley when you going fix the culture at Etrade? All these years and tey still avoid telling customers when the **** is broken. Instead they claim you ate too many cookies and need to purge that crap.
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Adam Campbell
(@adamlocampbell) reported
@etrade Is there currently an issue with Etrade Pro software? My charts are not updating on the PC version #stocks
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phamologist
(@gamerphamer) reported
@etrade half the trading day gone and you still haven’t fixed the chart issues
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Danny Corral
(@BazingaDanny) reported
@ShakezuIIa @etrade Good news (?) is it's not just me. Bad news is the charts are ******* down!
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corey cummings
(@nerdalator) reported
@etrade your charts aren't working in eTrade pro, is there a known outage? ticker is working just can't see live price on any chart
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Fra
(@FF1234561Z) reported
@etrade it's been from 7AM charts arent working in etrade pro ? seriously, 3 hours not enough for restore one of your most important service ? still on holiday ?
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Jeff Tickell
(@TickellJeff) reported
Update: Called/Spoke to @etrade. This is a known issue on their end, but they do not have an ETA for a fix. On another note, 30+ min wait times to speak to a level 1 tech is unacceptable. ETrade, you need to hire more CSRs.
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Stockspotify
(@stockspotify) reported
@etrade Hello Eturd, the ONLY company that has made ZERO development progress in a decade, matter of fact the ONLY decent platform you had, you have gutted and taken away features. You are the worst platform ever. You have made it clear you do not want traders using your service.
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Weston
(@TheWestonEXP) reported
@OnlyCrownKing @etrade The charting was down and orders were lagging on both sides (Buy and Sell).
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Bulllogic
(@BullLogic) reported
@etrade Stay way from this one. Absolute **** platform support. Not even a response. Morgan Stanley ruined it.
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Kyle Campos 🇺🇦 🙏
(@kcampos) reported
It's almost like @etrade has no idea they have 2FA option on their site. They certainly don't support it in the traditional sense of it working, device resets etc... Nothing being on hold for an hour shouldn't fix though right? Worst best decision I've made re:banking security
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CC
(@CooterCannibal) reported
@etrade @MorganStanley after today can you please finally fix and update your Pro platform? I'd even be willing to pay a 1-time fee for the software if your charts would just work properly for once.
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50 Shades of Green
(@Vassiliadis504) reported
@SalsTradingOTC @etrade I’ve been having some issues lately; it’s getting on my nerves ngl. I also have fidelity, but mainly long holds and Roth IRAs in that account
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Adel Alawi
(@adel_alawi) reported
@WillyMeatsauce1 @etrade After MS acquired them one would think they will provide high quality service, in the contrary they became worse
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WiseTrader55
(@AtxPack) reported
@og_tigress @etrade They are the worst!
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Big Market Loser
(@Market_Loser) reported
@etrade @MorganStanley Charts working now, no word from Etrade BS service. #Etrade
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Tabitha Turner
(@tabkturner) reported
@etrade charts have been down for 3 hours… typical BS!
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phamologist
(@gamerphamer) reported
@etrade fix the damn chart issues Pos
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Anastasia
(@_____Tasia_____) reported
@etrade Pro charting down again. Is this a repeat of early 2021? Unacceptable. Time to switch to a new broker.
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Big Market Loser
(@Market_Loser) reported
@etrade @MorganStanley Complete BS to have etrade pro down for entire morning. #Etrade
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Josh
(@jjez417) reported
$shph reversal long today was probably the nicest one I’ve ever seen in my trading career and I couldn’t trade it because @etrade doesn’t wanna update their customers on charting issues going into the day. Can’t say where I would have sold but I would be long @ $12.62
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Options Master 🇺🇸
(@Options_Master1) reported
It's 11:30 on Wall St. and @etrade Pro charting is still down. Unacceptable @MorganStanley. This POS Platform needs to be scrapped. #etrade #POS
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Shake
(@ShakezuIIa) reported
@etrade Etrade pro charts are down. candles not updating. Any eta on this problem being fixed?
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James in WA
(@JamesTraderWA) reported
@DayTraderWayne I would think @etrade would be all over this! no? Maybe the @etradebaby has been playing with the server?