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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (44%)
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Website (38%)
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Trading platform (19%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ruskin |
Trading platform | |
| Dublin |
Login | |
| Torrance |
Login | |
| New York City |
Website | |
| Atlanta |
Login | |
| Concord |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Jay Friedman
(@jayfriedman) reported
My Twitter feed is primarily food reporting, and I haven't posted here in a half-year. Which makes it even more striking that I've come to warn all to stay away from @etrade for having the most atrocious customer "service" I've experienced in a long time. An absolute nightmare.
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Deanofcryptics
(@Deanofcryptics) reported
@etrade Build a new app already, such a horrible trading mobile app. Always freezes and doesn’t have quality buying and selling as it always has late executions daily.
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Non-Hyphenated American
(@NHAunleashed) reported
@etrade has the worst customer service in the industry. I was treated like a criminal and for reasons not told to me my account was restricted every day for 2 weeks. Never use them for your brokerage. They view you as a nuisance and thief and not a customer.
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SMarks
(@StephMarkidis) reported
@etrade I have tried to get 1k of a small old investment transferred out now for months. The hours I have spent calling to follow up is greater the investment. Your processes are broken. I just want my money!
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tracer2003
(@tracer2003) reported
@etrade @etradebaby your mobile is very! Slow and crashing today
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Gordon Gekko - Largest Shareholder of Teldar Paper
(@Gekko_Capital) reported
@SportsNet_USA @master_britton_ @etrade I messaged them and within 3-4 hours, I had my dividend payment. Contact customer service.
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Zero=0
(@lazimoon) reported
Such bad experiences with @etrade and @MorganStanley . I literally just deposited large amounts to the platform, now they put restrictions on it. I mean WTF. And the rep can’t do a sh*t. Keep ask me to wait.
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RED HEADED STEPCHILD
(@stevebr99361175) reported
@etrade last april was the worst month of the year along with september
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LifeStyle Investor
(@CREReeve) reported
@etrade app isn’t allowing login… “unexpected” error each attempt. Website login is fine. Can you get this fixed?
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Pramod Arora
(@bolpramodbol) reported
@etrade your customer service 1800 number doesn't work. How to connect ? #stocks
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ryan boron
(@jryaxvi) reported
@djensen47 @etrade You should reach @RichrdTech01 and report the issue with the evidence you have there’s high chance of recovery
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Avery Hongman - Beef Strokin' Off
(@TonyKawk101) reported
**** @etrade and all their employees who lied to me about contributing to my 2022 retirement
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varun
(@SyntaxGandu) reported
You’re the worst @etrade
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Third_Eye_Profit
(@WhistleTip_Boys) reported
Do you ever wonder how much advertising money you save a company by not clicking on their @google ad and instead scrolling down to click their website? I've probably saved @etrade $2000 over the years.
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Werner Strydom
(@bloudraak) reported
@etrade I think I misunderstood the zip code field, keep entering mine instead of the one of T-Mobile on my bill. Maybe add a “help me find it” link with some explanation? Or expand on the help text that’s it’s not the zip code where you live. It’s for distracted parents trying to GSD
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Freedom Analytics LLC
(@FreedomAna49717) reported
@OttoMatticBaby But it’s paid subscription…. Currently having issues with @cashapp & @etrade is having to do someone’s else work for them! 🤦 only in #America
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adam ost
(@adam_ost) reported
@etrade How about you fix the no quotes on the NDX index all day??
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Deanofcryptics
(@Deanofcryptics) reported
@etrade Worst app
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Charli
(@CharliGregory) reported
@etrade BEST ONLINE BROKER FOR CUSTOMER SERVICE Charles Schwab 4.3 📷 Trading Commissions $0 for stocks, ETFs, options Account Minimum $0
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s
(@sabrams7) reported
@etrade did all that- still having issues- am i the only one?
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Dave Jensen 💉💉💉
(@djensen47) reported
@etrade and 5-7 business days for a replacement ATM card? I’ve been a customer for 24 years. But now it’s literally faster for me to get cash by opening a new account and moving to a new bank and brokerage.
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#MrTacticalSnowFlake❄ 🇺🇸 Creator 1663 Games
(@DexterPorter) reported
@AskCapitalOne Initiated from @etrade to @CapitalOne at 10am EST and I am on the phone with Etrade and they see that there are no issues on their end. Wire cut off us 5pm isn't it?
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ryan boron
(@jryaxvi) reported
@djensen47 @etrade The customer service won’t be of any help to you! That sad
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R.C.
(@RCinterests) reported
@etrade your customer service staff clearly have been decimated given local branch #’s out of service and 800#’s are not answered either - abandoned after 10 mins on hold… Will closing my account within 10 days.
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Soobin✨
(@soobin) reported
@etrade Etrade interface is terrible
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Chuck Collins
(@chuckcollins562) reported
@etrade Shut it down run the precautions
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JPS
(@jpsinsandiego) reported
Hi. @SECLawyer101 wondering if you can help explain where is my investment with @BIGtoken_App lead by #georgestella? @etrade drop the company and it seems is now trading OTC Expert Market but I have no access to my shares. No letters, no info, just vanished and money has poof!!!
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TulsaTeresa
(@TulsaTeresa) reported
from
Tulsa County, Oklahoma
Has anyone else had trouble getting shares of stock transferred out of @etrade ? We’ve been trying to get stock moved and they absolutely are unresponsive. Our trust company is trying too. No success. Very frustrating.
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SwingVoterz
(@SwingVoterz) reported
@etrade by far worst trading app there is- every single day very slow or errors issues and its not my internet or computer. I am done with etrade
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𝕁.
(@CiudadanoTico) reported
from
City of Plymouth, Minnesota
@etrade @joshuap37950901 The problem with your customer service is that they put people on hold for hours if not minutes. My own experience. I have an issue and I have wasted so much time and effort without any result, which is incredible.