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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (44%)
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Website (33%)
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Trading platform (23%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Houston |
Trading platform | |
| Pompano Beach |
Trading platform | |
 Colchester |
Login | |
| Columbus |
Trading platform | |
| Atlanta |
Trading platform | |
| Los Angeles |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Time2Trade
(@time2trade2) reported
@etrade You are making a HUGE mistake getting rid of Etrade Pro. I have looked at it's replacement and it is awful. I have been with you for over 10 years, and now it's time for me to find a new brokerage with a trading platform similar to Etrade Pro.
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alex abfalter
(@aabfalter) reported
@etrade @coinbase @etrade is it just a bad tech stack you got? I suppose it could be a little outdated.
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Dudeburkitt
(@burkitt_todd) reported
@StockJockAT @etrade @trade0us I look forward to the crash out trying new brokers
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david lam
(@davidla48103664) reported
@etrade fix the way customers can open a 401k. Uploading a paper document into a random upload page is archaic and shows you dont care about customer service. You don’t notify them of mistakes. People are trusting you with their life savings and this is not okay. Get it together.
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John Borders
(@Big8John) reported
@etrade my MIL and I have been trying to settle her simple estate SSN transfer since August. 30 calls to customer service have not helped. Round and round answers. I want a VP level contact today
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Illyuwn
(@2023Prophecy) reported
September 2025(possibly before) has been trading at least approximately 140% below the value from some of its key product/service/revenue generations, if equity manipulation and price suppression by @OTCMarkets, @etrade and possibly some other parties is not involved? @EMPOWR_us
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StocksNDietCoke
(@JackJacobsonAZ) reported
@etrade The new trader software is bad really bad
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cintrix26
(@cintrix26) reported
@etrade Power Etrade Pro: High/Low scan - no way to pause it or slow it down. Practically useless. Tried changing the price range but still way too fast. It needs a pause button.
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Joseph Wallace
(@primeorifice) reported
@etrade why is my debit card broken
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Tact is Overrated
(@tactisoverrated) reported
I never had trouble using my @etrade bank account before @MorganStanley took over. What a flippin’ nightmare it is now to get decent customer service
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2Stock Shakur
(@2StockTrades) reported
@etrade Have you guys completely given up on your platform? 1. Takes price multiple minutes to update. 2. Not showing the actual value. 3. Displaying some crazy numbers that have nothing to do with anything. 4. Percentages are wayyyyy off. What ******** is going on??
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Zack
(@Fr3nchMontana) reported
@etrade and @CharlesSchwab have by far the worst mobile apps for trading I've ever seen
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Patrick Jane
(@iampatrickjane) reported
Absolutely embarrassing that it took me 2 separate days + 3 different support calls to simply START the process of opening a savings account @etrade, your devs are ***. Also your main website is having trouble pulling APIs for the DOW, NASDAQ, and S&P
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stormshadow__1
(@stormshadow__1) reported
@etrade It be nice if they updated their website and app....I know I'm asking alot. Also maybe a little better rates on margin loans. I don't expect them to be Robinhood or Webull rates but get kinda close. Well still keeping my income money here cuz of the maintenance levels👍
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Robert Mackie
(@toomchcoffee) reported
@etrade Power ETrade Pro is hands down the worst trading platform I have used. Wow. What a downgrade from the old ETrade Pro.
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Neshimu
(@Neshimu24) reported
@etrade can you fix ******* app ? Jesus at least notify ppl something is wrong!!! Youre not doing us a favor, its literally your ******* obligation
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Chud Bagsley
(@toomchcoffee) reported
@etrade ETrade is honestly the worst trading platform that I have ever used. It was great until Morgan Stanley took over. There are many better options out there if you actually care about your money.
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alex abfalter
(@aabfalter) reported
@etrade Just reflecting some more. Your customer service reps asked for some suggestions on how to reconcile mess ups like this. I'm just gonna toss out there a $10 giftcard to @Applebees as a starter idea.
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Leo
(@superarts_org) reported
@etrade offers the worst online banking experience ever. I understand US banks have KYC and they are obligated to ask questions, but eTrade is very bad at dealing with people and customer service is very impatient and hostile. I'll never, ever deal with Morgan Stanley again.
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Pankaj Solanki
(@joinSolanki) reported
@etrade @MorganStanley I have an unresolved international wire return (USD via Wise). Wise confirmed the return via SWIFT pacs.004 on Dec 30. E*TRADE keeps closing customer tickets without confirming a SWIFT/UETR investigation. Funds are still missing. Please help
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bubba
(@bubba8436192448) reported
@etrade I am on my last 100 pounds to last me for 2 weeks and I have only potentially found the issue now which was with etrade - I will be lodging a formal investigation into this - its not acceptable
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KJS
(@KeithSendzik) reported
why is @etrade limiting buying power each day even for full cash buyers declining short buying power and limiting shorts you have access to, its gotten so bad and same at @CharlesSchwab since retail went on a huge earning spree they've changed everything what is going on?
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Suzanne Morvay
(@SuzanneMorvay) reported
@etrade You are the WORST brokerage out there.
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earlyspark
(@earlyspark) reported
So... @etrade created an account with me over the phone but put in a typo'd email address so i got a letter (instead of an email) but now i can't correct the email address because @etrade Support can't see it the account (?) please help.
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Jonny
(@JohnCooper62468) reported
943AM and @etrade frozen again for second day running. Unforgivably bad.
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tq1984
(@tquant0884) reported
@etrade What is going on with your platform? It just so happens that any time metals make a move, freezing of quotes, positions, funds seems to always occur. You call the line, and they act like they don't know what is going on. Thousands can be lost because of these issues
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A
(@AKSports1025) reported
Do a lot of people have issues with the @etrade Mobil app being slow to load?
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cintrix26
(@cintrix26) reported
@etrade Power Etrade Pro worst excuse for a trading platform! -No news alerts -Only 10 level II boxes allowed -Quantity box on level ii trades not working - can't be set -No quote info in level II box - old pro had day's high and low and 52 week high/low history -No save layout
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John Borders
(@Big8John) reported
@etrade working for 4 months with my elderly MIL after the death of my FIL to transfer their trust. Easy process for 4 other firms - somehow this can't be resolved by what seems to be dueling bureaucracies. We've uploaded the same docs multiple times. Called in > 20 X. Help!
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NoMad
(@mySanctuaries) reported
@SMSgt_Zach @etrade I called them earlier to make sure they are aware of the problem. I was hoping it'd be fixed by now. But I still can't see what's happening in the premarket & it's driving me nuts. Anyone else?