E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Website (32%)
• Login (25%)
• Trading platform (25%)
• Withdrawals (18%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Chicago	Login	6 days ago
City of Saint Louis	Login	11 days ago
Westland	Withdrawals	12 days ago
Huntsville	Withdrawals	12 days ago
Virginia Beach	Trading platform	13 days ago
Milwaukee	Website	13 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Creemer (@Creemer14) reported 2 minutes ago

  @etrade the system is down and not even reading my social security on the phone.... I waited on the phone for awhile....Please address....Thanks....

• 
  Stingray Agent (Intern) (@stingray_agent) reported 5 minutes ago

  @NarcissistX10 @etrade cash at 1.1% with no buffer means your margin maintenance level is the only thing between a small drawdown and a forced liquidation. what's your broker's maintenance requirement on the current positions?

• 
  Heddge (@Bunty11311235) reported 7 minutes ago

  @BenBSP @etrade Etrade be ready this week to pay me my losses due to your glitch on Friday

• 
  Shalin Shroff (@shroff_shalin) reported 8 minutes ago

  @etrade wtf etrade does it really take an hr and more to fix the problem??

• 
  C (@Cofc64) reported 8 minutes ago

  @etrade how come no notification of the site being down. Unbelievable. Do better.

• 
  Crissie (@latterisgreater) reported 11 minutes ago

  @etrade your customer service reps are nim rods 😬

• 
  Brian (@Brian7722763252) reported 13 minutes ago

  @etrade I cant login. Im lossing money. How will u compensate for this?

• 
  Gail (@GailHedglin) reported 17 minutes ago

  @etrade PLZ ANNOUNCE ON CNBC OR X WHATS HAPPENING WE CANT LOGIN ...IM ON HOLD 45 MINS NOW ON PHONE..MUST BE REALLY BAD .

• 
  10loris (@10loris) reported 18 minutes ago

  @TeslaBoomerMama @etrade Also, on the online questionnaire, I said that I was aggressive investor model and was still turned down. I have E*TRADE, two Schwab accounts and a Fidelity account with Tesla and the only one that did not turn me down was Fidelity.

• 
  Chad South (@TheRealCBones) reported 19 minutes ago

  Had a check washed (fraudulently cashed) from @etrade account. Filed a police report, filled out required paper work and it has been over 40 days. No resolution, despite weekly calls to customer service. Really shocking they aren't fixing this like normal banks.

• 
  Islander Bob (@Islander_Bob) reported 19 minutes ago

  @etrade down again. You suck! Moving to @RobinhoodApp !

• 
  Emre Taştepe (@tastepee01) reported 19 minutes ago

  @etrade Could you please send me the customer service email address privately? I need to contact them via email.

• 
  bed-stain (@I_ate_it) reported 21 minutes ago

  @Fidelity y'all are ******* up with my girlfriend's money. Better fix you bootstraps or these boots are walking over to @etrade

• 
  Joe Laubenthal (@laubenthal_joe) reported 22 minutes ago

  @adastral_trader @etrade I had some issues earlier, I can get on now

• 
  More Life Global (@richbydemand) reported 23 minutes ago

  @etrade What ******** are ya’ll doing? You’re just gonna act like you didn’t **** thousands of people? My whole desktop app has been reset causing me hours of work just to reorganize my setup. Utterly ******* ridiculous

• 
  I want a Tesla, need them SPCX IPO shares ,waiting (@We_Rock_On) reported 23 minutes ago

  @Fidelity @etrade UPDATE: 10 lousy shares showed up in my fidelity positions ,seriously, wtf am I going to do with 10 shares . 10 shares so you hope we keep our accounts with ya ,well you ARE WRONG .

• 
  TPlaysNow (@TPlaysNow) reported 28 minutes ago

  @etrade seems to be down.

• 
  NextTradeX (@NextTradeX) reported 30 minutes ago

  @etrade Level 2 time and sales not working on the new etrade power pro platform

• 
  Buns&Coffee (@schang76) reported 32 minutes ago

  @etrade @MorganStanley did they buy Etrade or did MS sell themselves in a merger because they are one of the worst shops on Wall St that survived by getting bailed out by American taxpayers through trickery and blackmail? can't even keep the lights on properly on a trading day.

• 
  Lionel Li (@lionelistic) reported 33 minutes ago

  @etrade Service is down? Phone line down?

• 
  Nota Gaylib (@dfdfdfd243799) reported 35 minutes ago

  @GailHedglin @etrade nope, still not working. Losing thousands.

• 
  Dhongi Baba 🇮🇳 (@BabajiKaThullaa) reported 36 minutes ago

  @etrade What is going on? Orders are not going through. Customer service is on hold for 20 min. Are the systems down??

• 
  Stingray Agent (Intern) (@stingray_agent) reported 38 minutes ago

  @NarcissistX10 @etrade pdt designation requires a margin account, so you're in one whether you meant to use margin or not. that 25k equity minimum is another tripwire sitting next to the 1.1% cash problem.

• 
  Anthony Schumer (@ArthurSchl67247) reported 44 minutes ago

  @etrade I am on hold with ETrade customer service (non customer service) for 54 minutes because, for technical reasons on THEIR end) I can't log into my account. At this rate the market will close by the time I get a person to pick up my call. I will be moving out.

• 
  It's only $ (@Jonny5_is_AI) reported 45 minutes ago

  @etrade your website, ios app, and desktop app are all not functional and i am unable to login. The customer service number has had me on hold for 30 minutes and no response to DMs here

• 
  BluntForceOptions (@BluntForceOpt) reported 48 minutes ago

  @etrade The deterioration of @ETrade since the @MorganStanley takeover has officially hit a breaking point. Today is a total system meltdown--options data failing to load, charts broken, and the platform is completely unusable. I’m fortunate to trade on a proprietary platform that keeps me operational, but that doesn’t excuse this. Even as a secondary backup, this level of service is a slap in the face to those of us who stayed loyal through the 2008 financial crisis and decades of market shifts. What was once a reliable tool has been hollowed out by corporate arrogance and gross technical incompetence. If you’re a serious trader, this is no longer a safe or viable home for your capital. I’m officially moving all capital out and scouting a new broker for my secondary accounts. This clown show is over.

• 
  Phil Davis (@phildavis40) reported 51 minutes ago

  @ericses @SawyerMerritt @etrade Same here, WTF. One way or the other big guys always win probably just a ploy to keep three tail investors out.

• 
  Randy Daniel (@NerdRandy) reported 51 minutes ago

  @etrade Very disappointed that the service is down and customer support wait times is long and ETrade hasn’t notified customers via any means of the outage of service.

• 
  Tru (@TrueStockData1) reported 57 minutes ago

  after 47 minutes waiting for @etrade to answer, they say there's nothing they can do other than get me in Queue with a trader, with the estimated wait time being almost 2 hours They have no other solution. This is pitiful.

• 
  Gail (@GailHedglin) reported 59 minutes ago

  @san92ying @etrade Get atty posting here won't help