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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (43%)
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Website (39%)
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Trading platform (17%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Juneau |
Login | |
| Clermont |
Website | |
 Panaji |
Website | |
| Cypress |
Website | |
| Fort Lauderdale |
Login | |
| Portland |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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cheese n
(@PnutOG) reported
Another week of pain. **** E*TRADE @etrade you gonna have to see me I want my ones
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Andrew summey
(@itsandrewsummey) reported
@etrade **** you guys and your shitty *** exchange holy **** I’ve been on hold for 30 mins just trying to figure out why you won’t let me deposit my god damn money so I can buy these dumbass stocks. I hate you and everything you love
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Brian - The Spoonie Ironman
(@spoonieironman) reported
@etrade I’ve been waiting on hold for over an hour and the online chat help is 175+ min. Thought you valued yourself on custom support?
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akyno
(@akyno47) reported
@etrade can’t get thru to @etrade customer service for a week. Been on hold now for 2 hours. What’s going on?
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Manzanas
(@Manchanach1) reported
@etrade The charts in Power*etrade don't load half the time. Your product is trash, and yet I am a customer
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Luis
(@NouLui) reported
@etrade Has some terrible customer service.
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movemaker
(@moving_money12) reported
@123Kiki @etrade I just spent 1.5 hrs on hold to tell them the system was going slow. To which the reply was we haven't gotten any reports of delayed quoting. I said well you have now. Large nothing burger from them as always
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questionlord
(@questionlord1) reported
@etrade what’s going on with the app? I still can’t trade or even view secured messages and its been a week since i reached out to support?
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samuel olson
(@geniusatwork282) reported
Don’t count on any help from @etrade Current wait time is over three hours....because they apparently only have one employee....
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Richard Walsh
(@drahcirwalsh) reported
from
Indianapolis, Indiana
@etrade been on hold for 30 minutes. Your live chat has a 167 minute wait time‽ **** this. I'm closing my account.
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IV
(@IanVedder) reported
@etrade with the awesome customer service. Been on hold for 47 mins....
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Mike G
(@MikeJGayda) reported
@etrade Hi etrade spend some money on you're platform and customer service instead of Super Bowl commercials
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Mike G
(@MikeJGayda) reported
@etrade Hi etrade spend some money on you're platform and customer service instead of Super Bowl commercials
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Mike G
(@MikeJGayda) reported
@etrade Hi etrade spend some money on you're platform and customer service instead of Super Bowl commercials
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David
(@David_99888) reported
@etrade why does your platform have trouble every single day? giving you guys last chance to fix it before I route out all my funds
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Johnny B
(@JohnLBevilacqu1) reported
Right on schedule @etrade. 9:34 it gets stuck on stupid.
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MtChills
(@juliecjd) reported
@123Kiki @etrade working but at times slow
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StockRanger
(@StockRanger_) reported
Having to wait for the market to slow down before I can trade. @etrade not filling any of my orders this morning.
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Caroline
(@123Kiki) reported
E*TRADE anyone missing their level. 2 ? Driving right now. Glitch ?? #etrade @etrade
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Brandon der Blätter
(@intcreator) reported
@etrade hey can whoever is in charge of tweeting jump on the support lines? I’ve been on hold for an hour
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RICOstainzzz
(@RICOstainzzz) reported
@etrade , why do my deposits take 5 days to process? Literally any other platform I use, my money's available instantly to invest. Does my money need to complete an exam or something? Wtf does it take 5 days to process a simple money transfer. Pretty sure western union is faster
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BK
(@caduc1970) reported
@etrade Screw the crappy commercials!!!! Fix your IT infrastructure !!!! EVERYDAY, ACCOUNTS CANT BE ACCESSED FROM 9:30 to 10
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warp warp
(@warpywarpy) reported
@etrade & @Fidelity and whoever the ******* vp of customer service is, you might think you're too big to fail but keep up your shitty customer service, keep up your hour long wait times to talk to your reps, keep up the shitty flaws in your "account restrictions" process"
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6uuji
(@boujeebrett) reported
@etrade help pls
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Stevie
(@SteveGoldFish) reported
@CNBC @SquawkCNBC Please look in to problems at @etrade. Investors can't reach a live person.
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Robert Broome
(@StratagemC_CEO) reported
@etrade hey, why did you stop my iPad from having multiple tabs of your website open? I use this to monitor various stocks. Why are you stopping me from using my device in the best way for me? Considering switching my funds away if I don’t get a quality answer!
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First 2 ElMo
(@JRFirst2ElMo) reported
@etrade been on hold for 55 minutes trying to get access to use the $5k I wired into my Acct this morning. Please help. If I setup a new wire destination to replace you, you will never see another dime from me. Almost worked up the courage to put in that effort.
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warp warp
(@warpywarpy) reported
it's cute and all to **** on @RobinhoodApp , but have you ever tried setting up an account with @etrade or @Fidelity? if you think customer service can be bad, etrade and fidelity will make you redefine what bad means
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john horn
(@johnhor07275097) reported
@etrade can’t wire funds. Is there tech issues today?
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BK
(@caduc1970) reported
@etrade You went to the Robinhood model of screwing over the little guy with poor customer service, a new crappy app and horrible trade times... this commercial is a farce!!