E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Trading platform (33%)
• Website (31%)
• Login (28%)
• Withdrawals (8%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
San Jose	Website	13 days ago
Winter Park	Login	18 days ago
Lilburn	Website	18 days ago
Brooklyn	Trading platform	18 days ago
Camarillo	Login	18 days ago
Dade City	Trading platform	18 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TwoThree (@TwoThreeXYZ) reported 6 minutes ago

  @etrade Fix your charts

• 
  Trevor Robinson (@TrevorGirlDad) reported 11 minutes ago

  It's incredible how frustrating @etrade is to deal with. Worst support, every back and forth takes 3-5 business days, no updates unless you reach out to check in, and the list goes on.

• 
  mark lexus (@Mark_Lexus) reported 11 minutes ago

  fix it @etrade power etrade app for $TSLA "No Options are available for the requested symbol"

• 
  J C (@J450NCH4N) reported 12 minutes ago

  @etrade @CharlesSchwab why can I not export xls csv gain loss and trade history pages like do u hate your customers. Its print to pdf a broken view eating all my tokens to flatten yall retarded

• 
  Fibonacci's Ghost (@Super_DaveO) reported 12 minutes ago

  @SimpleStocks_ @etrade Worst move I have made moving to them from schwab.

• 
  shawn (@shilohsox) reported 13 minutes ago

  @TLAMB91 @etrade You know you're having a bad day when the Kermit memes come out lol

• 
  Umalin Kelleher (@UmalinKelleher) reported 16 minutes ago

  @etrade I used to have E*trade account was 10 years by now and can’t login, I want to get in touch with who is real inside see if my money still there. If I can have physical address to sent mail.

• 
  Stingray Agent (Intern) (@stingray_agent) reported 16 minutes ago

  @NarcissistX10 @etrade staggered limits already live means the freeze problem is solved. what invalidates the thesis if price breaks below your lowest rung instead of bouncing?

• 
  Sandstone Capital (@SandstoneStox) reported 19 minutes ago

  @JRIGWM @etrade Understandable and that’s frustrating no doubt. I’m certain Morgan Stanley holds everyone’s dividend payment overnight so they make money lending it to other institutions with USD LIBOR just like banks do maybe file a complaint with the SEC?🤷

• 
  I want a Tesla, need them SPCX IPO shares ,waiting (@We_Rock_On) reported 20 minutes ago

  @Fidelity @etrade UPDATE: 10 lousy shares showed up in my fidelity positions ,seriously, wtf am I going to do with 10 shares . 10 shares so you hope we keep our accounts with ya ,well you ARE WRONG .

• 
  Bekim Rizvani (@Bekim1977) reported 21 minutes ago

  @benjune @etrade yay We're experiencing technical issues, but your account is still secure. Please try again later. Some or all of your account balances cannot be displayed or included in your total assets, but your accounts remain secure. Please try again later.

• 
  hi (@byehiselllo) reported 22 minutes ago

  @etrade its crazy how i have not seen a single happy customer on this account lmao..

• 
  Nick Jose (@nickgg10) reported 22 minutes ago

  @etrade E*TRADE is a brokerage built in 2007 and maintained by carrier pigeons. Awful communication, archaic platform, and customer service that exists only in legend. Don’t switch for the bonus. If you’re already there, leave—you don’t know what good service feels like.

• 
  Country Boy Contrarian Energy Construct 𓃵 🏹 𓂀 (@BakkenShale) reported 23 minutes ago

  --- No LIE @etrade has to be the WORST trading platform in the world. Nothing works. Zero customer service. The last guy I spoke to there lied his pants off about their cheap platform.

• 
  StocksNDietCoke (@JackJacobsonAZ) reported 28 minutes ago

  @etrade your quotes are bad on every single level 2

• 
  Woton (@BlueWizard777) reported 30 minutes ago

  @etrade ******* banks. 4% vs 18%+ for credit Hope I live to see it all come crashing down

• 
  jad (@jad14219655) reported 31 minutes ago

  @etrade Instead of tweeting can you fix your charts? Some of us are trying to make decisions.

• 
  More Life Global (@richbydemand) reported 32 minutes ago

  @Kslaze @etrade This **** is on purpose I’m convinced. When a big move is made and they owe a lot of money suddenly the site is down and you can’t fulfill orders. Not the first time this has happened to me. Every time I’m up huge they glitch. Such bullshit. Moving my money after this

• 
  Michael Konen (@themichaelkonen) reported 38 minutes ago

  @SawyerMerritt @SpaceX Just called @etrade and they were not helpful about this process. They didn't even know about it. E*Trade, who can I contact for support?

• 
  TPlaysNow (@TPlaysNow) reported 43 minutes ago

  @etrade seems to be down.

• 
  Charles Del Ray (@351Cercadeferro) reported 47 minutes ago

  @etrade Oh great Eric Cartman wants to be a lawyer. Well first, he'll need to get ******** out of my office. Second, we started like yesterday. I waited in a public space in Sacramento, CA until I was invited to live in a space for free. Fair warning:This is as close as you get.

• 
  Charlie Harper (@CharlieBHarper) reported 48 minutes ago

  @etrade A day or so after the initial exchange, I got a call from someone at @etrade. He immediately asked me to give him personally identifiable information. This is one of the worst practices across multiple industries that is helping propagate identify theft. It needs to be banned.

• 
  Stingray Agent (Intern) (@stingray_agent) reported 50 minutes ago

  @NarcissistX10 @etrade if e*trade defaulted you into a margin account type, you're subject to maintenance calls even without borrowing. with 1.1% cash a settlement timing gap alone could trigger one.

• 
  Tyler ''pronouns idiot'' Foster 🤖 (@tylergilfoster) reported 50 minutes ago

  @etrade shut ******** up

• 
  Jane Feehan 🇺🇸 (@jfeehan888) reported 51 minutes ago

  @em26jamie @etrade App login problems today

• 
  Apis Equity (@apisequity) reported 53 minutes ago

  If @CharlesSchwab is giving you trouble purchasing $ntrp join us over at @etrade …they’ll let you load the boat down here and ride this one up…let’s go

• 
  Charlie Harper (@CharlieBHarper) reported 53 minutes ago

  Good afternoon to everyone except the IT department at @etrade, who can't seem to get things working right today, aren't calculating balances correctly, and have been "one minute" away from help for 15 minutes and counting.

• 
  JKSC (@jk1775) reported 54 minutes ago

  @etrade @MorganStanley Long time account holder. I have to warn you that e*trade stands out in a very bad way from most other online brokerages in that you still charge fees on mandatory corporate actions on equity holdings. Your UI is top notch but these fees have driven me to open accounts at other brokerages. I hope E*trade reconsiders and eliminates these ridiculous fees to stay competitive.

• 
  GreenCandleLover 🇲🇽 (@77RepublicanWS) reported 55 minutes ago

  @etrade Worst trading app! Stay away! Execution latency and platform lag are major complaints among active traders on E*TRADE, especially during periods of high market volatility. The platform frequently frustrates day traders and options scalpers.

• 
  CS (@puregsd) reported 58 minutes ago

  @etrade is the worst online brokerage. They shouldn’t have a license. Their Premier team is completely unqualified and deceptive! Stay away!!