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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (47%)
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Website (30%)
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Trading platform (18%)
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Withdrawals (4%)
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Deposits (2%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Mountain View |
Login | |
| Moorpark |
Login | |
| Orlando |
Login | |
| Detroit Lakes |
Login | |
| Seattle |
Login | |
| East Rutherford |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Apple Trader
(@illeniumBitcoin) reported
@etrade is terrible for futures trading. Do not recommend. -Dom is probably the worst in the industry -Execution is terrible -Dom lags and skips everywhere -cant put stop loss on the Dom I only have Etrade because my options account is on there and its easy to trade futures since the money is already there but I just cant anymore. I heard AMP, Omega, and Edgeclear are all good firms. Will try them out soon and report back.
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Apple Trader
(@illeniumBitcoin) reported
@etrade is probably the worst platform to trade futures on. Do not recommend. Their "Dom" lags, fills are terrible, hard to set up bracket trades, no stop loss, etc... Only wanted to try it since I already trade SPX 0dte on the platform which is actually very fluid for options.
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Blackopstocks
(@Blackopstocks) reported
@etrade I changed my investor profile online Acct LOCKED 7 days now WTF?! These people are **** ever since JPM Share your experience. Save other investors from losing money like this. $TSLA $AAPL $SPX $VIX $NVDA $QQQ $SPY
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The Real Smug
(@therealsmug1221) reported
Why doesnt @RobinhoodApp offer custodial accounts? I’m forced to work with @etrade which may have the worst UX ever. Was told 51 seconds to wait to speak to an agent on live chat. 15 minutes and counting.
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Jay
(@jaybadger14) reported
@etrade I would get no satisfaction of the issue. I will be using accountant to prove my issue and the fact that E*Trade is miscalculating total losses because of reverse splits
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DanDon
(@DanDon0077) reported
@etrade I have had an issue with my account and have called about 10 times but etrade operations are just unable to put the issue to bed. I can’t talk directly with the team, nor is there a soecific person assigned to follow up on this. Terrible, Terrible, Terrible.
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Orbit
(@orbitcryptoai) reported
@CryptoKaleo @etrade @IBKR hmmm a consumer app for options built with Orbit's MCP server could be interesting...
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Gail
(@GailHedglin) reported
@etrade WHY DOESNT ETRADE MERGE WITH MORGAN STANLEY SINCE THEY BOUGHT ETRADE SO CUSTOMERS COULD USE MORGAN STANLEYS MOBILE APP . IM TOLD IT WORKS GREAT AND ETRADES HAS HUGE ISSUES !!!
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The Angry Uhmerican
(@AngryUhmerican) reported
@baldridgecpa lmao that's ALMOST as bad as the E-Trade web interface and the Power E-Trade platform. @etrade
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Dan Ellithorpe
(@DanEBoy09) reported
from
Gulf Stream, Florida
Anyone else having issues logging in to your @etrade app? Mine just spins and spins and then the app requires me to force close. App is up to date.
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Teve Torbes, DDS
(@daveruffcorn) reported
@etrade Good God, I've never changed the channel faster than when that awful baby wedding commercial comes on.
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mrsgg
(@GGG_Mrs) reported
@etrade instantaneous WH? Transfer Money is the electronic money movement service for E*TRADE Securities and Morgan Stanley Private Bank. Transfer Money gives you the ability to securely move money between your accounts at external financial institutions and your accounts at…
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Gab_habilis
(@gabyhabilis) reported
@etrade Hi E-trade, I am trying to activate my account but your "next" button doesn't work on the step 2, can you help?
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🎲
(@ayethatstutu) reported
Why is the Ameritrade app so slow, no live options pricing on current positions, closed positions remain visible in the positions section. Since mid January the apps been buggy. @TDAmeritrade Good thing @etrade works.
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Jon Nellson
(@JonNellson) reported
@etrade I own $5 of a stock and you charge me $38 for a reorg fee? More junk fees that need to go away. You are one of the last marketplaces to still have them. Terrible platform and junk fees are reason enough to close my account.
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varun
(@SyntaxGandu) reported
You’re the worst @etrade
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SMarks
(@StephMarkidis) reported
@etrade I have tried to get 1k of a small old investment transferred out now for months. The hours I have spent calling to follow up is greater the investment. Your processes are broken. I just want my money!
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Non-Hyphenated American
(@NHAunleashed) reported
@etrade has the worst customer service in the industry. I was treated like a criminal and for reasons not told to me my account was restricted every day for 2 weeks. Never use them for your brokerage. They view you as a nuisance and thief and not a customer.
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adam ost
(@adam_ost) reported
@etrade How about you fix the no quotes on the NDX index all day??
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tracer2003
(@tracer2003) reported
@etrade @etradebaby your mobile is very! Slow and crashing today
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s
(@sabrams7) reported
@etrade did all that- still having issues- am i the only one?
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R.C.
(@RCinterests) reported
@etrade your customer service staff clearly have been decimated given local branch #’s out of service and 800#’s are not answered either - abandoned after 10 mins on hold… Will closing my account within 10 days.
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Avery Hongman - Beef Strokin' Off
(@TonyKawk101) reported
**** @etrade and all their employees who lied to me about contributing to my 2022 retirement
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SwingVoterz
(@SwingVoterz) reported
@etrade by far worst trading app there is- every single day very slow or errors issues and its not my internet or computer. I am done with etrade
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Deanofcryptics
(@Deanofcryptics) reported
@etrade Worst app
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Deanofcryptics
(@Deanofcryptics) reported
@etrade Build a new app already, such a horrible trading mobile app. Always freezes and doesn’t have quality buying and selling as it always has late executions daily.
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TulsaTeresa
(@TulsaTeresa) reported
from
Tulsa County, Oklahoma
Has anyone else had trouble getting shares of stock transferred out of @etrade ? We’ve been trying to get stock moved and they absolutely are unresponsive. Our trust company is trying too. No success. Very frustrating.
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#MrTacticalSnowFlake❄ 🇺🇸 Creator 1663 Games
(@DexterPorter) reported
@AskCapitalOne Initiated from @etrade to @CapitalOne at 10am EST and I am on the phone with Etrade and they see that there are no issues on their end. Wire cut off us 5pm isn't it?
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Werner Strydom
(@bloudraak) reported
@etrade I think I misunderstood the zip code field, keep entering mine instead of the one of T-Mobile on my bill. Maybe add a “help me find it” link with some explanation? Or expand on the help text that’s it’s not the zip code where you live. It’s for distracted parents trying to GSD
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Third_Eye_Profit
(@WhistleTip_Boys) reported
Do you ever wonder how much advertising money you save a company by not clicking on their @google ad and instead scrolling down to click their website? I've probably saved @etrade $2000 over the years.