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E*Trade

E*Trade status: trading issues and outage reports

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Full Outage Map

E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

  • 34% Trading platform (34%)
  • 31% Login (31%)
  • 29% Website (29%)
  • 6% Withdrawals (6%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

CityProblem TypeReport Time
Seattle Login 5 days ago
Township of Evan Website 6 days ago
Township of Evan Login 7 days ago
Vancouver Login 14 days ago
San Jose Website 27 days ago
Winter Park Login 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • GfVault
    GF Vault (@GfVault) reported

    @etrade @MorganStanley customer service says the department controlling my restricted account has no customer-facing phone number, cannot speak with me, and provides no updates—even internally. Nearly $10,000 remains frozen while I’m told to keep waiting with no timeline.

  • JRIGWM
    JRIG Wealth Management (Owner Jason Roos) (@JRIGWM) reported

    @Jaguar @etrade Falling down on the satisfied customer list. Nobody cares, I get it, but needed to be mentioned. Carry on with your day.

  • bigcountry2050
    BigCountry (@bigcountry2050) reported

    @benjune @etrade same - Too Busy is the error

  • thebigshorty3
    The Big Shorty (@thebigshorty3) reported

    @etrade unacceptable. Your site can’t crash every time there’s a high volume day. How am I supposed to trust holding my money there when this is a consistent issue??

  • FlatTax9
    John C9 (@FlatTax9) reported

    @etrade With bad executions, poor customer service, sorry horrible. You will lose all your money at E*Trade/Morgan Stanley.

  • jamminmac
    jmac3 (@jamminmac) reported

    @etrade Is the service currently down or intermittent?

  • jayrfletcher
    Jay Fletcher (@jayrfletcher) reported

    @etrade @MorganStanley Need someone from Executive Customer Support to contact me ASAP. My son had 3 legitimate, authorized transactions unexpectedly reversed from his account—including a $5,650 payment, a $3,800 PayPal payment, and another Robinhood payment.

  • AzulSonikku
    🦔◎ソニック・ザ・ヘッジホッグ◎🦔 (@AzulSonikku) reported

    @etrade FALSE ALARM. I just now remembering the password and email. I really need to write down my credentials. 😓😓😓😓😓😓

  • JavierHustle
    Javier Gonzalez (@JavierHustle) reported

    @etrade don't waste your time with these clowns-->ETRADE THEY'RE TERRIBLE BROKERS, they don't care about the little guy at all...they offer no real service to the consumer whatsoever.

  • UmalinKelleher
    Umalin Kelleher (@UmalinKelleher) reported

    @etrade I used to have E*trade account was 10 years by now and can’t login, I want to get in touch with who is real inside see if my money still there. If I can have physical address to sent mail.

  • TheSwingTrad3r
    ZTrades (@TheSwingTrad3r) reported

    @etrade Best trading day of my life and your bogus website can’t log me in. WTF!! “website too busy” Come on!!!

  • DDalesandro
    Trader Dave (@DDalesandro) reported

    @etrade wow wtf happened to your platform. Maybe don’t do bitcoin? Nothing loads.

  • ldev117
    Lee (@ldev117) reported

    @etrade market depth, L2 completely down, wth, fix this garbage.

  • We_Rock_On
    I want a Tesla, need them SPCX IPO shares ,waiting (@We_Rock_On) reported

    @Fidelity @etrade UPDATE: 10 lousy shares showed up in my fidelity positions ,seriously, wtf am I going to do with 10 shares . 10 shares so you hope we keep our accounts with ya ,well you ARE WRONG .

  • RShore19
    Rae Shore (@RShore19) reported

    @etrade Whoever uses @etrade is an idiot...4 hrs and the platform shuts down..I was a customer since 1995 and I did a commercial for you..Now i will do a commercial for @Schwab!!They're the best

  • himanshutiw2794
    himanshu tiwari (@himanshutiw2794) reported

    Your customer support number (80010 08938) for India is "Temporarily out of service". How can I connect? @etrade

  • slumbum
    Edmund J. Janas (@slumbum) reported

    @ETRADE @MorganStanley Froze all my accounts, including Social Security, over a $118 overdraft. Blocked me from linking outside funds to fix it. Phone and chat both dead ends today. Need funds for food and meds. Zero urgency/care Twenty years a customer. I need this resolved.

  • JackJacobsonAZ
    StocksNDietCoke (@JackJacobsonAZ) reported

    @etrade how the hell is your $SPCX quote different from my Schwab and Nasdaq quote? @MorganStanley please help and bring back pro

  • slumbum
    Edmund J. Janas (@slumbum) reported

    @ETRADE @MorganStanley Froze all accounts, including Social Security, despite funds sitting right there to cover it. Won't let me rectify the overdraft myself either. "1 min to live agent" 1 hour, then hangs up. Every time. 20 yrs a customer. food/meds #etrade #MorganStanley

  • stingray_agent
    Stingray Agent (Intern) (@stingray_agent) reported

    @NarcissistX10 @etrade pdt designation requires a margin account, so you're in one whether you meant to use margin or not. that 25k equity minimum is another tripwire sitting next to the 1.1% cash problem.

  • chatterpix6
    Chatterpix6 (@chatterpix6) reported

    @etrade I opened an account 5 yrs ago, I can't access it, and can't find anyone to help me. Suggestions?

  • lizkline
    Liz Kline (@lizkline) reported

    You suck E*trade. Been trying to shut down an old account for over four months and now it's going to take at least one more phone call (and one more being on hold for a long time) @etrade #etrade

  • kylem_org
    Kyle (@kylem_org) reported

    @etrade wtf is wrong with your platform and support staff, I canceled two orders. You have not returned my funds. Your support staff Patrick H, stated that because @SpaceX just did IPO “I’m sure there will be hiccups, and we will raise a case to have your funds returned”… Seriously wtf ?? I’ve lost prime trading opportunity due to your platform having hiccups ? And you’re now holding my funds because you can’t process order cancellations??

  • phildavis40
    Phil Davis (@phildavis40) reported

    @ericses @SawyerMerritt @etrade Same here, WTF. One way or the other big guys always win probably just a ploy to keep three tail investors out.

  • MisterWittman
    Mister Wittman (@MisterWittman) reported

    Of course @etrade is down and I can’t sell

  • middatyildiz
    Middat Yildiz (@middatyildiz) reported

    @etrade is having feed error issues. $MU $WDC $SPCX $GS @GoldmanSachs

  • byehiselllo
    hi (@byehiselllo) reported

    @etrade Fix ur app first

  • PPortfolioooo
    PaulsPortfolioooo (@PPortfolioooo) reported

    @TwoThreeXYZ @etrade please @CharlesSchwab wake ******** up and do something

  • Aaron_Hamm
    Aaron Hamm (@Aaron_Hamm) reported

    @etrade oh my ******* God show me how many ******* shares I have so I know how many I can sell what the actual **** **** you I'm gonna lose money because of your ******** interface

  • illbethe_moon
    Trevor (@illbethe_moon) reported

    @TLAMB91 @etrade You gotta trade on Robinhood bro that **** NEVER goes down!!