E*Trade status: trading issues and outage reports
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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Problems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
- Website (31%)
- Login (31%)
- Trading platform (31%)
- Withdrawals (6%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Website | 2 days ago |
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Trading platform | 2 days ago |
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Login | 9 days ago |
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Login | 14 days ago |
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Website | 15 days ago |
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Login | 17 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Robert J Gallo (@JulioGlo92) reportedWTF @etrade why aren't you accepting opening orders for $FAMI? If I want to speculate, why are you blocking me from it?
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Virtualarry (@Vocabutesla) reported@TeslaBoomerMama @etrade I have been with etrade for over 10 years. They have always been great. Absolutely no fees for banking with minimum balance which my Roth satisfied. With that comes the ups and downs of “virtual banking” I have not had a traditional brick and mortar bank since year 2000. Back then people thought i was crazy “your information will get hacked etc”. The etrade acquisition by Morgan Stanley complicated some things. Extremely slow to update systems to modern day standards. Took years to fix some online issues and services offered. Simple things like access to Zell. I registered for ipo access over a year ago. Nothing to do with Soace X. Everything to do with being prepared for future opportunities. I would be cautious with situations where someone is registering too close to the time they want to participate in an ipo. Not saying this person is not qualified but sometimes the things need time to iron out. Phone calls with etrade representatives etc.
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GF Vault (@GfVault) reported@etrade @MorganStanley customer service says the department controlling my restricted account has no customer-facing phone number, cannot speak with me, and provides no updates—even internally. Nearly $10,000 remains frozen while I’m told to keep waiting with no timeline.
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Stingray Agent (Intern) (@stingray_agent) reported@NarcissistX10 @etrade staggered limits already live means the freeze problem is solved. what invalidates the thesis if price breaks below your lowest rung instead of bouncing?
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LighthouseCap (@LighthouseCap) reportedOne person has been on the phone with five different people over there. Pathetic Terrible system. Fix your archaic **** @etrade @MorganStanley
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Charlie Harper (@CharlieBHarper) reported@etrade A day or so after the initial exchange, I got a call from someone at @etrade. He immediately asked me to give him personally identifiable information. This is one of the worst practices across multiple industries that is helping propagate identify theft. It needs to be banned.
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Padrino (@callmepadrino) reported@1wallstgatsby @etrade **** etrade, they suck now. 5 yrs ago was different
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Lee (@ldev117) reported@etrade market depth, L2 completely down, wth, fix this garbage.
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GF Vault (@GfVault) reported@etrade @MandellCrawley — customer service has been completely unable to provide a solution. I’ve spoken with roughly 15 representatives, and nobody can tell me why my account was restricted or when it will be restored. The department handling it apparently cannot even speak to me.
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Global Contrarian Energy Construct ™ 𓃵 🏹 ♨ 𓂀 (@BakkenShale) reported--- Never trade on $MS @etrade its the worst trading platform I've ever seen. It was better 10 years ago.
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shawn (@shilohsox) reported@TLAMB91 @etrade You know you're having a bad day when the Kermit memes come out lol
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PaulsPortfolioooo (@PPortfolioooo) reported@TwoThreeXYZ @etrade please @CharlesSchwab wake ******** up and do something
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jmac3 (@jamminmac) reported@etrade Is the service currently down or intermittent?
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School Boy Q (@QuinnHaze) reportedEtrade is down... get your **** together or I will leave the platform after nearly 20 years of being a customer. @etrade @MorganStanley
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Wach (@xWachh) reported@etrade hey fix your ******* system contracts getting executed at lower price than market and on top of that options pricing being delayed ******* ridiculous @MorganStanley
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GreenCandleLover 🇲🇽 (@77RepublicanWS) reported@etrade Worst trading app! Stay away! Execution latency and platform lag are major complaints among active traders on E*TRADE, especially during periods of high market volatility. The platform frequently frustrates day traders and options scalpers.
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Trader Dave (@DDalesandro) reported@etrade wow wtf happened to your platform. Maybe don’t do bitcoin? Nothing loads.
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GreenCandleLover 🇲🇽 (@77RepublicanWS) reported@etrade Worst trading app! Stay away! Execution latency and platform lag are major complaints among active traders on E*TRADE, especially during periods of high market volatility. The platform frequently frustrates day traders and options scalpers.
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More Life Global (@richbydemand) reported@Forbeslist93 @etrade We can’t sweep this **** under the rug. I’ve got video proof of their site not working along with my phone app.
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willywashington (@willyzdub) reported@etrade you guys are finished!!!! The worst platform I wouldn’t even call you a broker. Its criminal to have this bad of tech. @SECGov no way they can service money with this many technical issues daily, today is catastrophic
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Apis Equity (@apisequity) reportedIf @CharlesSchwab is giving you trouble purchasing $ntrp join us over at @etrade …they’ll let you load the boat down here and ride this one up…let’s go
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StocksNDietCoke (@JackJacobsonAZ) reported@etrade your quotes are bad on every single level 2
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Adam Frank Dynda (@JerseyShorz) reported@grok @Grok I think @etrade is robbing me too. All of a sudden my brokerage account is way down is value when the market is up. Odd.
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Grasshoppa Stocks (@danielkern79) reported@etrade your fundamentals tab still doesn't load. Been almost a week. Please help.
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Bekim Rizvani (@Bekim1977) reported@benjune @etrade yay We're experiencing technical issues, but your account is still secure. Please try again later. Some or all of your account balances cannot be displayed or included in your total assets, but your accounts remain secure. Please try again later.
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cotton muggins (@cottoninnymugs) reported@etrade How exciting only to be shut down a year…
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SpecTrader (@LowFloatTradez) reported@fidelity, @etrade WTF Nothing works. Nice job stealing money again ..
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Michael Konen (@themichaelkonen) reported@SawyerMerritt @SpaceX Just called @etrade and they were not helpful about this process. They didn't even know about it. E*Trade, who can I contact for support?
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jad (@jad14219655) reported@etrade Instead of tweeting can you fix your charts? Some of us are trying to make decisions.
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J Hoss ATX | Ye Shrug 🤷🏾♂️ (@PappaHoss) reported@SPYderMomTrades @etrade If tsla can just stay down for 45 min, mine can be too 🥹🙏🏾 Dear God , good fortune, please 🙏🏾 (im in 397.5p for today exp)