E*Trade status: trading issues and outage reports
No problems detected
If you are having issues, please submit a report below.
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Problems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
- Website (34%)
- Login (28%)
- Trading platform (28%)
- Withdrawals (10%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
|
|
Website | 1 day ago |
|
|
Trading platform | 2 days ago |
|
|
Trading platform | 9 days ago |
|
|
Login | 19 days ago |
|
|
Trading platform | 19 days ago |
|
|
Trading platform | 24 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
-
Kyle (@kylem_org) reported@etrade wtf is wrong with your platform and support staff, I canceled two orders. You have not returned my funds. Your support staff Patrick H, stated that because @SpaceX just did IPO “I’m sure there will be hiccups, and we will raise a case to have your funds returned”… Seriously wtf ?? I’ve lost prime trading opportunity due to your platform having hiccups ? And you’re now holding my funds because you can’t process order cancellations??
-
CS (@puregsd) reported@etrade is the worst online brokerage. They shouldn’t have a license. Their Premier team is completely unqualified and deceptive! Stay away!!
-
CoinSavage (@coinsavage) reported@etrade cool... maybe etrade could leverage AI to make my account load right now? It's been down for an hour.
-
The Original (Beyonceless) Jay Z 🇺🇸 🇺🇦 (@zman14) reportedWTF @etrade @MorganStanley - access issues? unable to login? fix your systems. now.
-
Badboys03 (@Badboysmarket) reported@etrade Major move must be coming if your website is down.
-
StocksNDietCoke (@JackJacobsonAZ) reported@etrade how ******** do you trade when a stupid window opens up for tax reporting? Power Etrade is the bad
-
Middat Yildiz (@middatyildiz) reportedIs @etrade having market data feed error, feed corruption, or a quote dissemination issue? @MorganStanley
-
BeastModeStocks (@BeastModeStockz) reported@NotFinancialRep @SchwabTrading @etrade Same happening with TD Canada. Used to be great. Now cant make a trade there. Worsr decision they made was reviewing every trade and making people call in trades. Worst part is when someone answers they have to get approval for a trade cause they are not licensed. 10 min execution for a trade that moves in milliseconds. 🗑 is a compliment to TD. Junk.
-
Aashish Patil (@aashishpatil) reported@etrade 3 days before tax deadline you choose to have system maintenance so I can’t access my tax documents.
-
Gail (@GailHedglin) reported@grigetio @etrade I'm on hold 25 mins..can't trade can't sell don't answer phone damn
-
mark lexus (@Mark_Lexus) reportedfix it @etrade power etrade app for $TSLA "No Options are available for the requested symbol"
-
Brand Guy (@brandguy2020) reported@etrade For past 2 years I submitted >100 feedback issues on how to make power E-Trade Pro the same as E-Trade pro desktop Nothing has been done except some tiny tweaks. ETrade management needs to get somebody to crack the whip and get this thing working
-
Steve-Sapphire01 (@Sapphire01Steve) reported@GailHedglin @jason_hemphill @etrade Mobile is down too.
-
Grigetio Dodger (@grigetio) reported@etrade could you at least acknowledge that there is an issue? wtfbbqkthxbye
-
BARON VON FANCY (@BARONVONFANCY) reported@AAmerican2A @etrade seriously wtf @etrade. I cant login in and no one is answering the phone
-
TwoThree (@TwoThreeXYZ) reported@JoldersmaBrian @DanielMCharter @etrade I loved it until lately. Constant log in problems and lag
-
Akshay Saraf (@akshaysarraf) reported@etrade Are you down? Can't login.
-
Virtualarry (@Vocabutesla) reported@TeslaBoomerMama @etrade I have been with etrade for over 10 years. They have always been great. Absolutely no fees for banking with minimum balance which my Roth satisfied. With that comes the ups and downs of “virtual banking” I have not had a traditional brick and mortar bank since year 2000. Back then people thought i was crazy “your information will get hacked etc”. The etrade acquisition by Morgan Stanley complicated some things. Extremely slow to update systems to modern day standards. Took years to fix some online issues and services offered. Simple things like access to Zell. I registered for ipo access over a year ago. Nothing to do with Soace X. Everything to do with being prepared for future opportunities. I would be cautious with situations where someone is registering too close to the time they want to participate in an ipo. Not saying this person is not qualified but sometimes the things need time to iron out. Phone calls with etrade representatives etc.
-
PianoRay (@RaymondChurchi3) reported@TheTradingNinja 36 minutes on hold with @etrade only to be told yes we know parts of our system are down we are working to restore them asap.
-
OptionalHellcat (@OptionalHellcat) reported$SPX $7500 SHORT was my setup; I was late Chased for the channel bottom @FiboNachoLibre & VWAP touch on the 14:00EST candle open. Bagged some profit @etrade account. And there’s the slide 🛝 RSI midline dive! Shame on me for not holding a runner; really need to work on that. Broken record.
-
Russell Wallace Warren (@RussellWWarren) reported@etrade Whyyhe **** are you spying on me??????
-
Behailud (@asnake_behailu) reported@etrade unable to login, it says "we are unable to process your request..."
-
Heddge (@Bunty11311235) reported@BenBSP @etrade Yes but future accounts are not working
-
Randy Daniel (@NerdRandy) reported@etrade Very disappointed that the service is down and customer support wait times is long and ETrade hasn’t notified customers via any means of the outage of service.
-
Anthony Schumer (@ArthurSchl67247) reported@etrade I am on hold with ETrade customer service (non customer service) for 54 minutes because, for technical reasons on THEIR end) I can't log into my account. At this rate the market will close by the time I get a person to pick up my call. I will be moving out.
-
Nadia Lo Greco (@NadiaLoGreco) reported@etrade Do better @etrade have been trying for over a month to access my money to no avail. On top of it, I am now also out money because of your error. The case manager won’t let me escalate beyond him and I still don’t have my money. At my wits end and no one is willing to help me
-
Koushik Ray (@realKoushikRay) reported@etrade Why dont you post here how long will the outage last instead of leaving so many people guessing? If you dont have an estimate, that is fine too, but right now you have a lot of people anxious and helpless without any information.
-
Sema Willis (@SemaWillisp2k0) reported@etrade Please I can’t login to my account The email I think is associated isn’t accessible to me My phone got stolen Please help me out
-
Tyler ''pronouns idiot'' Foster 🤖 (@tylergilfoster) reported@etrade shut ******** up
-
Nota Gaylib (@dfdfdfd243799) reported@GailHedglin @etrade nope, still not working. Losing thousands.