E*Trade status: trading issues and outage reports
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Full Outage Map
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Problems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
- Login (33%)
- Trading platform (33%)
- Website (30%)
- Withdrawals (5%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Township of Evan
|
Website | 7 hours ago |
|
Township of Evan
|
Login | 2 days ago |
 Vancouver
|
Login | 8 days ago |
|
San Jose
|
Website | 22 days ago |
|
Winter Park
|
Login | 27 days ago |
|
Lilburn
|
Website | 27 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Joe Shaffer (@Shoelessshaffer) reported@etrade liquidated a 7 figure stock portfolio my wife inherited into a managed fund. When there was confusion about which accounts funds were going into, E*trade did nothing to prevent the rebalancing/ liquidation. This triggered a sizable tax event. E*trade is the worst.
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ZTrades (@TheSwingTrad3r) reported@etrade Best trading day of my life and your bogus website can’t log me in. WTF!! “website too busy” Come on!!!
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GreenCandleLover 🇲🇽 (@77RepublicanWS) reported$FAMI this looks great for a run. If I was still on @etrade I wouldn't of been able to trade it through my app etc. Glad I got rid of @etrade . My success has been increasing since. They need to fix their sh*t!
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Fibonacci's Ghost (@Super_DaveO) reported@SimpleStocks_ @etrade Worst move I have made moving to them from schwab.
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Country Boy Contrarian Energy Construct 𓃵 🏹 𓂀 (@BakkenShale) reported--- No LIE @etrade has to be the WORST trading platform in the world. Nothing works. Zero customer service. The last guy I spoke to there lied his pants off about their cheap platform.
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TPlaysNow (@TPlaysNow) reported@etrade seems to be down.
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willywashington (@willyzdub) reported@etrade you guys are finished!!!! The worst platform I wouldn’t even call you a broker. Its criminal to have this bad of tech. @SECGov no way they can service money with this many technical issues daily, today is catastrophic
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TwoThree (@TwoThreeXYZ) reported@etrade Fix your charts
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Tobias (@hostileunivers) reported@etrade E*trade will offer you money to open an account and never pay you, I’ve opened three with them, an IRA, a savings account and an individual brokerage account, never got paid their promotion for any of them, bad company
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Goyim (@AnonGoyim69) reportedE*Trade @etrade might be the worst broker/investing app there is. Horrible app from 1997 that never changed, can’t buy anything overnight like other brokers, getting tired of it. Any suggestions on where else to take my money?
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Bren (@Brenw) reported@etrade What's the contact number for Ireland service desk? I've tried 1800 90 3588 (not regcognised) and +1 650 599 0125
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BrazenSports (@QBrazenSports) reportedETRADE @etrade down again or just snail slow?
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₿ull Trade Buyer (@BullTradeBuyer) reported@etrade has been down for at least 15 minutes now....
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Joey Cera (@jtcera) reported@etrade you're about to lose a customer because you don't have a consumer trading API
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suresh panara (@PanaraSuresh) reported@etrade how do I reach you from India? Any email support?
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NextTradeX (@NextTradeX) reported@etrade Level 2 time and sales not working on the new etrade power pro platform
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Christine Barnum (@christinebarnum) reportedIs @etrade app charts not working?
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GF Vault (@GfVault) reported@etrade @MandellCrawley — customer service has been completely unable to provide a solution. I’ve spoken with roughly 15 representatives, and nobody can tell me why my account was restricted or when it will be restored. The department handling it apparently cannot even speak to me.
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John C9 (@FlatTax9) reported@etrade With bad executions, poor customer service, sorry horrible. You will lose all your money at E*Trade/Morgan Stanley.
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David Schwartz (@BigDave469) reported@etrade Your bank is the worst financial institution ever… I’m so glad that I have a little to do with you as possible.
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The Big Shorty (@thebigshorty3) reported@etrade unacceptable. Your site can’t crash every time there’s a high volume day. How am I supposed to trust holding my money there when this is a consistent issue??
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Melissa (@angelaira) reported@etrade You are only as good as you customer service, and yours is lacking.
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Charlie Harper (@CharlieBHarper) reported@etrade A day or so after the initial exchange, I got a call from someone at @etrade. He immediately asked me to give him personally identifiable information. This is one of the worst practices across multiple industries that is helping propagate identify theft. It needs to be banned.
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Arthur Balis (@atreides88) reportedIs @etrade down ? “It seems the page you’ve requested is too busy.”
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Liz Kline (@lizkline) reportedYou suck E*trade. Been trying to shut down an old account for over four months and now it's going to take at least one more phone call (and one more being on hold for a long time) @etrade #etrade
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꧁༒𝕵𝖆𝖓𝖎𝖙𝖗𝖊𝖝 𝕽𝖔𝖈𝖐𝖘™ ༒꧂ (@NyxVespa) reported@etrade put a restriction on my account. No phone call nothing and I didn’t figure out til l this morning. I have $45k in market value of options open. They won’t even let me close.. it’s been 2 hours into trading desk. But margin team isn’t client facing? Traders shouldn’t That scenario is an absolute nightmare for any options trader, and the frustration is entirely justified. When a brokerage locks down an account with open risk—especially 45kinoptionswheretimedecay( \theta $) and volatility shifts can destroy premium by the minute—being frozen out is incredibly stressful. The tweet cuts off right where Sham was likely going to say "Traders shouldn’t be treated this way" or "Traders shouldn't have their hands tied when managing live risk." Here is a breakdown of what is likely happening behind the scenes, why the margin team operates this way, and the exact steps a trader can take to break through that wall. Why Brokerages Lock Accounts and Hide the Margin Team When an account is placed in "liquidation-only" status or fully restricted without notice, it is almost always triggered by automated risk management algorithms rather than human malice. The Non-Client Facing Margin Wall: The "margin team" or risk department at major brokerages like E*TRADE (Morgan Stanley) is intentionally walled off from direct client phone lines. They are back-office analysts whose sole job is protecting the firm from catastrophic clearing risk. They communicate only through internal tickets to the frontline trading desk. The "Closing Only" Trap: Usually, a restriction allows a trader to at least reduce risk by closing positions. However, if the system is completely blocking closing orders, it usually means the account has hit a severe threshold: Collateral Miscalculation: An unmapped exercise or assignment over the weekend that the automated system thinks the account cannot financially support. Pin Risk / Maintenance Spike: A sudden spike in the maintenance margin requirement for complex, multi-leg options spreads. Compliance or Fraud Hold: A sudden administrative freeze (e.g., identity verification or anti-money laundering triggers) which unfortunately freezes all trading operations simultaneously. Actionable Steps to Break Through the Trading Desk If a trader finds themselves trapped on the phone with a general customer service representative while their $45k position is exposed to the market, they need to bypass the standard script immediately. Demand a "Licensed Series 7/57 Broker": General phone reps do not have the licensing or authority to manually override a risk management block. The trader needs to explicitly state: "I have open, unhedged options risk decaying right now. Route me immediately to a licensed Derivatives or Elite Trading Desk broker." Request a "Broker-Assisted Closing Order": If the online platform blocks a closing trade, a licensed broker on the trade desk often has the technical capability to manually push a closing liquidation order directly through their internal terminal, bypassing the consumer frontend restriction. Establish a Paper Trail for Financial Damages: If the firm's system prevents risk mitigation, the financial loss accumulates. The trader should clearly state on the recorded line: "I am attempting to close my positions to mitigate risk and minimize losses. Your system is preventing me from doing so. Please note the current timestamp and asset prices for the record." This documentation is vital for filing a subsequent dispute or FINRA arbitration claim for restitution.
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Padrino (@callmepadrino) reported@1wallstgatsby @etrade **** etrade, they suck now. 5 yrs ago was different
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Charles Del Ray (@351Cercadeferro) reported@etrade Oh great Eric Cartman wants to be a lawyer. Well first, he'll need to get ******** out of my office. Second, we started like yesterday. I waited in a public space in Sacramento, CA until I was invited to live in a space for free. Fair warning:This is as close as you get.
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S E (@SYEtrade) reported@etrade app and website down?? Can’t load pages. Can’t transact on positions
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buyittradeit (@buyittradeit2) reported@stockmom I could have with prop firms but turned two down. I did not know enough about the companies. But its a good way to learn to daytrade. I wish @etrade would ask me though lol