Is E*Trade down?
No problems detected
If you are having issues, please submit a report below.
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
-
Login (61%)
-
Website (29%)
-
Trading platform (11%)
-
Withdrawals (%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Katy |
Trading platform | |
| Camden |
Login | |
| Chicago |
Trading platform | |
| South Dennis |
Login | |
| Pacifica |
Login | |
| Berryville |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
-
djnos
(@djnos7) reported
@etrade how do I contact customer service and get through to talk to someone?
-
mike nieve
(@mikenieve) reported
@thegoodlife4us @etrade Your fine. I'm having the same issues with td. It will be rectified soon enough. You haven't lost anything and you won't
-
TheAsset
(@MikeyGunz88) reported
@etrade I would love for your customer service to break out and improve for once. You guys are costing people money!
-
3JackH3131🏴☠️
(@3JackH3131) reported
Yo @etrade .....60 mins to speak to someone? And your online chat doesn't work? And your updated app errors out now? What the hell?
-
Earth
(@Earth35682510) reported
@etrade on hold with Customer Service over 2hrs this is crazy,
-
Swing King
(@swingtradejunky) reported
@etrade how can you treat people like crap? I have been trying to help my friend get in touch with someone that isn't incompetent at ETRADE since 9:50am. Should he just go to Schwab now?
-
Fraudstein
(@FraudsteinNews) reported
$TSNP / $TSNPD short sellers can call 1-800-273-8255 for help. Operators are on standby to assist. @TDAmeritrade @etrade @Fidelity
-
Lyssa Agamden
(@LAgamden) reported
@etrade doesn't respect your time. They do NOT offer customers a call back as soon as a customer support person frees up. Switch to another bank / investment platform.
-
BucsLightningSTOCKS!!!!
(@ACordleish) reported
@etrade I waited for a chat rep for 2 hours, finally got one, they instantly transferred me and have been waiting an additional hour now...this is PATHETIC customer service...
-
Ashok Sahu
(@AshokSa18778195) reported
@etrade What is wrong with you guys!!! Did you let go your whole support staff!!! 110 mins for chat, and 45 mins hold and no response!!!
-
truthiness
(@truths_lib_bias) reported
@etrade Dear James P. Gorman, Michael A. Pizzi, I'm forwarding this email to you because for months I've tried to get support for etrade market traders that do not function properly. Mr. Vincenzo tried for a week or two back when, to get the traders working. I took my money and ran..
-
Tim Rochte
(@trochte) reported
@etrade Way to go! NOT! I sent a support message nearly a month ago. Three times now, your team has eventually sent a form letter not answering the question at all and blaming Covid. If you care, DM me for details #BadSupport
-
Barrie
(@BarrieNJ) reported
@StockDaddy0 @AltitudeChaz @etrade Or Charles Schwab that "Is aware of the problem. We are working on it and it should be corrected momentarily. We apologize for any inconvenience" But FU, anyway because we don't care"
-
Jedidad321
(@jgharkins) reported
@Benswinningpics @etrade Damn....
-
💥Ben$🚀Be$t🚀Lotto$💥
(@Benswinningpics) reported
Why do I have to call @etrade to sell my damn CE stock $SCIE ? I understood before that you cannot buy CE stocks but you can sell it and now it’s not letting me sell it. Totally disappointed
-
Roger That
(@HeyRogerThat) reported
@etrade why can't i close my positions? The website and the power etrade platform is not working? Saying "Cancel Pending"!!!
-
A͎L͎T͎I͎T͎U͎D͎E͎ᴄʜᴀᴢ
(@AltitudeChaz) reported
@rokkman7 @etrade **** calling one time i was buying TSLA calls in a twenty lot cancelled and changed price 5 times and ended up getting filled for 100 and he’s trying to relay “so you wanna sell the 100 lot at xx.xx” and as he’s talking it’s already 1.00 off the mark i was screaming at him to
-
truthiness
(@truths_lib_bias) reported
@etrade There are plenty of platforms out there, I've always had think or swim, but that really doesn't excuse lack of support from etrade... Sincerely,
-
Tomas Farren
(@TomasStonkton) reported
@HamzehMurab @etrade Im in the same boat. I bought at $1.05 minutes before the RS news and was down 40K in 5 minutes before Fridays rally. If we were able to trade Friday the panic selling would have us in a very different place. I'm grateful.
-
idfwu
(@idfwu97442645) reported
@etrade You need to stop marketing and working on your customer service. Whenever is behind this account is a nitwit!
-
BlockBuster
(@blockbusterOG) reported
@etrade Seems like you need a customer service adviser
-
Hamzeh Murab
(@HamzehMurab) reported
@TomasStonkton @etrade Yes I bought the dip too early . Doesn’t matter though, not being able to sell was the issue
-
Nina Luch
(@nina_luch) reported
@etrade i tried to login with an old password ONE TIME & now you have my account restricted so that i can't get my tax form (the only reason i logged in) i have been on hold now for 2 HOURS waiting to have someone help me, SOS i re-downloaded the twitter app just for this
-
Jaqellin Balake
(@JBalldaymane) reported
@etrade I have been trying to contact customer service for 3 days, over 2 hour waits on chat and then it just stops updating times, been on hold on the phone for over 2 hours a well and never get someone, this is ridiculous, you are costing me money here!
-
sabrinath
(@sabrinath) reported
@etrade have things got so bad that you arbitrarily lock customer's accounts and keep have 4 hr wait times for phone resolution?
-
Stock Hollywood
(@StockHollywood) reported
@CheatCode_J @etrade dude wtf, luckily I'm lucky and they worked to my advantage, geesh
-
Stock Hollywood
(@StockHollywood) reported
@etrade You guys come across like your nice guys, but really your a piece of ****. With your platform, You're a piece of ****. **** you. What are you gona do about it.?
-
Mahzhah OM
(@Mairesa) reported
@etrade why is it so difficult for you to provide customers with the customer support they deserve from an institution like yours?!
-
ThinkorSink
(@AaronKenyon14) reported
@ih8minraz @Jonk87 @etrade E trade is so bad. Took them hours to fill a market sell order for me the other day. I called them and they just gave excuses.
-
JCOB
(@NestaNalah) reported
@etrade I have been waiting over 30minutes to speak with someone - HELP. I am on hold both on the website and on the phone. I need urgent assistance. #EtradeNoCustomerService