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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (61%)
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Website (29%)
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Trading platform (11%)
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Withdrawals (%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Katy |
Trading platform | |
| Camden |
Login | |
| Chicago |
Trading platform | |
| South Dennis |
Login | |
| Pacifica |
Login | |
| Berryville |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Rosenblum & Lisa Lambden
(@thevjworld) reported
@etrade currently on hold with your so-called 'customer service' for one hour and 20 minutes. Love the music. Is anyone actually working there????
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Francois Coquemont 🇺🇸
(@KroazDu) reported
@etrade aaaaaand y’all hang up on me today, after 30 minutes wait. Can I get some help??????
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David Byers
(@hollywood7455) reported
@rajeshkan @etrade Recently the support service are very annoying,the same issue happened to me and I was recommended to a hacker called Smartcr4ck on Instagram who helped me out
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Bryan Green
(@BryanGreenbaum) reported
@NoGutsNoGlory57 @kleinsjosh I forgot robinhood doesn't support CEF's any more Smh @etrade gets this one.
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Mitch Wright is still writing
(@MitchWrites) reported
Okay, I’ve had to call @etrade for the past 4 days in a row because my card keeps getting blocked for some reason. Get it unblocked, blocked again 2 transactions later. The bigger issue is each call has had a 2 hour wait to get through. What the heck, y’all?
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K-Lofty
(@KloftyTrades) reported
Wtf why can’t I log into my @etrade account?? I just opened it yesterday.
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oooBrite
(@TheLilBlond) reported
Trading is heavy and like clockwork @etrade platform is "having issues". Plan your trades accordingly or get killed. #etrade $MS The no customer service, service company.
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dunder mifflin trading company
(@b0ringtrades) reported
Nothing worst than thinking you are hammering a SPX iron fly into the close only to realize that @etrade changed the dates on you when you selected the strategy type.
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“KillaOR”
(@NYCKillaOR) reported
from
Bronx, New York
@etrade Man when even the banks ask you why aren’t you investing you know it’s bad.
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Clark Custodio
(@custodio_clark) reported
@etrade Back on June 10th Alpha lithium bought out Beta energy. Etrade charged me a reorganization fee. then I get 2 shares of stock that are all zero's. 08660C107 I called Etrade as their customer to find out what is the value of this stock,To my surprise no one there has a clue
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David And Goliath
(@diamondhands102) reported
@etrade You are just as bad as the devils we fighting so stop acting like you care about your customers. Customer Service is another way to tell people in America go F yourself
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KimuraNJ
(@NjKimura) reported
@etrade @bagsby32 Cash Call Help
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BECKY
(@becky_befitz) reported
@etrade Poor customer service. No way to contact. Spent 2 and a half hours on hold and you disconnect. Chat and message also not available.
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Dave
(@Blazer_Ram0n) reported
@etrade I believe my account was compromised and I called your support number. I’ve been on hold for FOUR HOURS. You should be ashamed #poorcustomerservice #etrade
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Pablo Hauscarriague
(@phauscarriague) reported
@etrade E-trade SSL certificate is currently not working. Please fix it.
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Rajesh Kandaswamy
(@rajeshkan) reported
@etrade Yeah, right. We just moved a lot of money to you and we don’t even have an ATM card for my wife after a month of multiple follows. In addition, we are trying to set up something with the account and there is absolutely no help or follow up.
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ShockSmash
(@Sh0ckSmash) reported
@etrade that last mobile update was a mess. You completely derailed the UI/UX. I have to take extra steps, extra time to do simple things I used to do with an easy flow. Happy to walk you through the problems.
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Martin McCauslin
(@keithnc67) reported
@etrade Consumer confidence fades when my bank's customer service isn't available. I have called three times, put on long holds then the call drops - and the site's chat feature is down...
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Aaron
(@theraceforever) reported
my $ETEK bid thru @Etrade not showing up on L2? Tried resetting, same problem
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David Byers
(@hollywood7455) reported
@Melissa85192679 @etrade Recently the support service are very annoying,the same issue happened to me and I was recommended to a hacker called Smartcr4ck on Instagram who helped me out
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Martin McCauslin
(@keithnc67) reported
@becky_befitz @etrade I'm on my third call now to customer service - the calls keep dropping. I believe there is nobody there but I have to keep trying...
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W Schenck
(@DarqueRoomGames) reported
@etrade is there anyone working in support today?
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CannaBois
(@TheSmolShort) reported
@etrade transfered money into an account earlier this year and cannot withdrawal. Bank is not showing the two small deposits for account verification. Need help ASAP.
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Martin McCauslin
(@keithnc67) reported
@etrade I'm on my third call - each time I call I dig in for the 2 hour plus wait time the recording tells me to expect, then the call drops...My card is not working and I need it fixed today - is there anyone answering phones or is the customer service line unmanned today???
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Alexis Menard
(@darktears) reported
[Live update hearing from the other room]: Support doesn't know what to do because her email is too long. Using personal email is not going to match in their system/what her company is sending to @etrade. Hilarious.
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Stock Hollywood
(@StockHollywood) reported
@etrade why are your $TSLA 885 options not working?
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PTA
(@pekelo98) reported
from
Wallingford, Connecticut
@etrade should not be allowed to lock accounts and then provide zero phone support. On hold now with them for 4 hours. @SECGov I have shares that I cannot sell!
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judge
(@judge96796632) reported
@Blazer_Ram0n @etrade My account also got compromised and support service aren’t doing anything about it, so I contacted ( cyber_heal ) on Instagram he successfully retrieved my account, he’s legit and reliable.
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Alexis Menard
(@darktears) reported
Hilarious bug of the day. 40 characters limit on email field to create a company stock account on @etrade. Probably decided by a zealous security person because it looked good on a powerpoint presentation. Wife is stuck now, because her legal name is long.
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Cybersecurity_Researcher
(@CyberSecurity_R) reported
@dsheppard08 @etrade Kindly send me a DM via @Cybersecurity_R or +1 925-412-1391 to help you recover your hacked/locked account and also resolve all accounts issue.