E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Website (34%)
• Login (24%)
• Trading platform (24%)
• Withdrawals (17%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Euless	Website	5 days ago
Chicago	Login	11 days ago
City of Saint Louis	Login	17 days ago
Westland	Withdrawals	17 days ago
Huntsville	Withdrawals	18 days ago
Virginia Beach	Trading platform	19 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Middat Yildiz (@middatyildiz) reported 2 minutes ago

  @etrade is having feed error issues. $MU $WDC $SPCX $GS @GoldmanSachs

• 
  Tru (@TrueStockData1) reported 3 minutes ago

  after 47 minutes waiting for @etrade to answer, they say there's nothing they can do other than get me in Queue with a trader, with the estimated wait time being almost 2 hours They have no other solution. This is pitiful.

• 
  glenn mosley (@glennymo369) reported 4 minutes ago

  @etrade Does anyone know of a trading software closer to etrade pro? The new one is absolute **** and probably used to **** the user. I am easing into cash so I can leave this pos.

• 
  BARON VON FANCY (@BARONVONFANCY) reported 6 minutes ago

  @AAmerican2A @etrade seriously wtf @etrade. I cant login in and no one is answering the phone

• 
  sachin sanghi (@sanghisa) reported 6 minutes ago

  @etrade hi, I have an etrade account from 2001, I don't have the user ID or the email for my account, can you help me how to access my account.. I have the paper statement from 2003..

• 
  Nadia Lo Greco (@NadiaLoGreco) reported 7 minutes ago

  @etrade Do better @etrade have been trying for over a month to access my money to no avail. On top of it, I am now also out money because of your error. The case manager won’t let me escalate beyond him and I still don’t have my money. At my wits end and no one is willing to help me

• 
  TheRealJessicaOwens (@TRJessicaOwens) reported 10 minutes ago

  @etrade HEY, FIX YOUR POWER ETRWDE APP, NOT SHOWING THE DAY’S CHANGE IN FUTURES!! FIX IT

• 
  Buns&Coffee (@schang76) reported 14 minutes ago

  @etrade @MorganStanley did they buy Etrade or did MS sell themselves in a merger because they are one of the worst shops on Wall St that survived by getting bailed out by American taxpayers through trickery and blackmail? can't even keep the lights on properly on a trading day.

• 
  OptionalHellcat (@OptionalHellcat) reported 22 minutes ago

  $SPX $7500 SHORT was my setup; I was late Chased for the channel bottom @FiboNachoLibre & VWAP touch on the 14:00EST candle open. Bagged some profit @etrade account. And there’s the slide 🛝 RSI midline dive! Shame on me for not holding a runner; really need to work on that. Broken record.

• 
  Mickey (@ELITESTOCKPICK) reported 24 minutes ago

  @Bunty11311235 @BenBSP @etrade How can you take screen shots if the app is down

• 
  IPODave (@IPODave) reported 26 minutes ago

  @AccessIPOs @etrade @MorganStanley Yes have to give them credit - they fix their IPO process and are doing a much better job w allocations. I've been complaining since 2016 about how they restrict setting up trades pre open but after a rocky last few years they solved that problem too.

• 
  Blake Norton 📈 🎯 (@blake_nort_wire) reported 29 minutes ago

  @etrade oil up stocks down again yawn

• 
  Emre Taştepe (@tastepee01) reported 29 minutes ago

  @etrade Could you please send me the customer service email address privately? I need to contact them via email.

• 
  GuyonFIRE (@Guyon_FIRE) reported 30 minutes ago

  Hey @etrade are your networks down? Cannot log in and can’t get anyone on the phone

• 
  Lee (@ldev117) reported 31 minutes ago

  @etrade market depth, L2 completely down, wth, fix this garbage.

• 
  Nota Gaylib (@dfdfdfd243799) reported 32 minutes ago

  @GailHedglin @etrade nope, still not working. Losing thousands.

• 
  Russell Wallace Warren (@RussellWWarren) reported 33 minutes ago

  @etrade Whyyhe **** are you spying on me??????

• 
  Citizen Watch Report (@Citizenwatchrep) reported 33 minutes ago

  @Faf_314 @etrade I submitted my case for compensation. If they proved yours please update me. First time I ever lost money due to outage, scary af

• 
  🦄 Fund.Drone.DefenseTech.Photonics $LPTH $UMAC 🐋 (@fundmyfund) reported 33 minutes ago

  over half an hour down - wow @etrade think we can live with 2-3 minutes here or there but this is insane

• 
  Justin Reda (@nitsujader) reported 36 minutes ago

  Hey @etrade since your feedback form fails to submit: Got locked out of my account because you decided to send a text message without mentioning that message is coming. This is a terrible user experience and is making me consider closing the account. There is no way to turn off that setting either? I just need to expect some trades might have a confirmation follow up now? wtf?

• 
  Steve-Sapphire01 (@Sapphire01Steve) reported 40 minutes ago

  @GailHedglin @jason_hemphill @etrade Mobile is down too.

• 
  Ashley Ansley (@ashley__ansley) reported 43 minutes ago

  wtf @etrade what is happening!

• 
  Bball Brainiac (@BrainiacBball) reported 45 minutes ago

  @etrade why doesn’t the download feature in the portfolio view work at all? I’ve tried two different OS (windows and OSX), different browsers and so on. Keep getting “invalid rewuest” errors showing up in the csv file. This has been ongoing for months

• 
  Global Contrarian Energy Construct ™ 𓃵 🏹 ♨ 𓂀 (@BakkenShale) reported 45 minutes ago

  --- Never trade on $MS @etrade its the worst trading platform I've ever seen. It was better 10 years ago.

• 
  Sema Willis (@SemaWillisp2k0) reported 49 minutes ago

  @etrade Please I can’t login to my account The email I think is associated isn’t accessible to me My phone got stolen Please help me out

• 
  Mark Nathanson (@deepbkln) reported 52 minutes ago

  @etrade Your website does not send a code to login from a new computer when requested. How long is this problem going to continue?

• 
  Stockshop1988 (@stockshop199020) reported 53 minutes ago

  @etrade Updates would be nice if your entire site goes down. Yall liable right?

• 
  NoMad (@mySanctuaries) reported 54 minutes ago

  @etrade @MorganStanley This has been an issue for many years. Several others too. I thought the issues would be fixed when Morgan Stanley bought them. No such luck. The app data still sucks!

• 
  Global Contrarian Energy Construct ™ 𓃵 🏹 ♨ 𓂀 (@BakkenShale) reported 58 minutes ago

  --- @etrade Your platform has become nearly unusable for active trading. Constant delays, broken links, and inaccurate data make it impossible to rely on. Real‑time performance shouldn’t feel optional. This needs serious attention. $MS

• 
  TraderMK (@mkarias1) reported 58 minutes ago

  Charts are not working in @etrade platform!!!