E*Trade down? Current status and problems

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Login (61%)
• Website (28%)
• Trading platform (10%)
• Withdrawals (1%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Ontario	Trading platform	5 minutes ago
Noida	Login	4 days ago
Westminster	Login	5 days ago
Aiken	Withdrawals	7 days ago
Los Altos	Login	7 days ago
Katy	Trading platform	10 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Larry Grizgerald (@LGrizgerald) reported 6 minutes ago

  @a1core1 @etrade Same issue here. Etrade is the worst

• 
  Bulllogic (@BullLogic) reported 7 minutes ago

  @StockDaddy0 @etrade same issue here man. never was rectified. updating video driver temp fix but at least 2x daily have to reboot. Support and development ended with Morgan Stanley

• 
  stephen floyd (@burlyvz) reported 8 minutes ago

  @etrade @ClarkWGriswold0 I've been waiting for a customer service rep for a little over an hour now. Frustrating but seems to be no other way to find an answer to my question.

• 
  Shea_Trades (@SheaTrades) reported 8 minutes ago

  Does anyone else have trouble getting @etrade to work after hours? They show extended hours, but I have never got a trade to go through during extended hours. I get the same "The market is now closed" message. Help??? #etrade

• 
  Sama (@Samaritan_India) reported 8 minutes ago

  @Alex_Thurber @etrade Yes , it’s the worst. Unfortunately.

• 
  LaGaritaCO (@AMZKint) reported 9 minutes ago

  @AskRobinhood @RobinhoodApp I can't believe how terrible the customer service is. I'll be running back to @etrade with open arms. Everyone stay far away from Robinhood. $SPY $DIA $QQQ $TSLA #Bitcoin

• 
  Jayanna Hallur (@JayannaHallur) reported 13 minutes ago

  @etrade Customer Service seriously sucks. Yesterday and today waited 1 Hr to speak and then dropped .

• 
  Orion 01001 (@Cybertronnnnn) reported 14 minutes ago

  @burlyvz @etrade @ClarkWGriswold0 HMU for account recovery and bug fixes

• 
  Tiny Balls Trader Clark Biden (@Clark_SM7) reported 14 minutes ago

  @VultureOf @etrade that's almost as bad as TD

• 
  𝔸 𝕃 𝕀 𝔼 ⓝ (@Alien5214) reported 15 minutes ago

  @GraigPonthier @etrade I logged in today I thought I just need to re open Etrade pro for it to appear. Damn it they removed an important tool I use daily. Power Etrade suck *****. I used it. Its terrible and confusing. I think Im going to Center Point

• 
  Jay Al attar (@Jayalattar) reported 19 minutes ago

  @a1core1 @etrade Man I thought I was the only one. I had the same issues with my @WebullGlobal , I had so much gain and couldn’t sell, lucky I was able to take some profit!! Very stressful!

• 
  Alcore (@a1core1) reported 20 minutes ago

  Hey, @etrade, why are your charts missing yesterday’s daily candle on Power E*TRADE mobile? Seriously guys, what’s up with these issues?

• 
  officialcoach (@robertrudolph92) reported 29 minutes ago

  @etrade terrible customer service . i've been on hold . for an hr now . no excuse for such consistently long hold times

• 
  DS (@Swarming_Zone_D) reported 30 minutes ago

  @AnteaterPhil @etrade Why is the Strategy Scanner tool not working? This was the reason for my call today. Traders rely on the strategy scanner to mine opportunities. I do not have access to any of my custom scans.

• 
  Shea_Trades (@SheaTrades) reported 31 minutes ago

  Does anyone else have trouble getting @etrade to work after hours. They show extended hours, but I have never got a trade to go through during extended hours. I get the same "The market is now closed" message. Help???

• 
  Cheryl Miller (@science_Cheri) reported 31 minutes ago

  @etrade @InvestsAustin Same thing here....I placed a trade and specified the lot. The system changed the lot back to not in my favor. Costing me $$$. Then I called to get it changed they changed it and the system changed the same lot back. The help is not working and the hold times 2 hours.

• 
  Cheryl Miller (@science_Cheri) reported 32 minutes ago

  @Jcazz17 @etrade Anyone else have this problem... I suggest you check your trade. Take a screenshot like I did, before you make your trade and then check it every day to make sure the system does not change the lot.

• 
  Blake Phlegmatic (@theraceforever) reported 38 minutes ago

  wtf @ETRADE buys not executing

• 
  Michael (@scottdogan) reported 41 minutes ago

  @etrade 164 minute wait time for customer support (that's damn near 3 hours in case you are as bad at math as you are at customer service). No wonder you are losing customers left and right. #badservice #waiting #movingtoTDAmeritrade

• 
  Mark P.E. McClane (@KanakaMark) reported 43 minutes ago

  @etrade how stupid are you *******? consumers are the only drivers of the economy, without money in the hands of the people the economy collapses, more money in the hands of the people increases the economy. wealth vacuums destroy the value of the dollar, increasing inflation.

• 
  KevinMac (@kevemac13) reported 49 minutes ago

  Hey @etrade, why does trying to get through to any of your customer service channels consume one’s entire day?

• 
  LaGaritaCO (@AMZKint) reported 51 minutes ago

  @AskRobinhood @RobinhoodApp I can't believe how terrible the customer service is. I'll be running back to @etrade with open arms. Everyone stay from away from Robinhood. $SPY $DIA $QQQ $TSLA #Bitcoin

• 
  mmmmm (@XhmmmmmmmX) reported 54 minutes ago

  @thinkorswim mobile down, market must be selling off a bit (sarcasm) . I got @etrade and scwab for this exact reason

• 
  Daniel (@DoonyTomatoes) reported 55 minutes ago

  @etrade customer service here is horrific

• 
  Saoirse Davis (@davis_saoirse) reported 55 minutes ago

  @etrade trying to get thru from UK currently - is there a problem online? On phone, currently 20mins....

• 
  Jennifer Wojcik -BlackLivesMatter (@TheJenPDX) reported 56 minutes ago

  @superpixels @gmail @etrade It's so bad.

• 
  Alex Thurber (@Alex_Thurber) reported 59 minutes ago

  Update with @etrade customer service, after 59 minute wait I got through and they quickly solved the problem. I think they need more people... #patience

• 
  ...Á Las Trocas !! (@wwjoehd) reported 1 hour ago

  @etrade been on hold for an hour now to tech support. Your online chat function says “244 minute wait”. Is this the level of support your customer should expect?

• 
  Patrick Luberus (@patrickluberus) reported 1 hour ago

  @etrade $Nano support in 2021? 👀 Zero fees, fastest cryptocurrency, more decentralized than Bitcoin, environmentally friendly, deterministic finality, no inflation

• 
  Nora (@nora22000) reported 1 hour ago

  @etrade I call BS on all your ideas. WTF do you mean, 'stimulus may spur inflation'? People are literally starving and being thrown out into the streets; paying rent will NOT "spur inflation" at all. In fact, get behind monthly relief payments or face deflation and Grand Mal Depression.