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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (44%)
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Website (33%)
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Trading platform (23%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Houston |
Trading platform | |
| Pompano Beach |
Trading platform | |
 Colchester |
Login | |
| Columbus |
Trading platform | |
| Atlanta |
Trading platform | |
| Los Angeles |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Cryptarded
(@Cryptopolese) reported
@etrade Closing my etrade account because your app is broken. Would love to catch up on the market but your app is ******. I can’t get in contact with any support whatsoever now. Thanks for missing my fill yesterday.
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CEOVince
(@phanT1975) reported
@etrade Closing my account with E*TRADE Tuesday morning. These fools took a $20,000 check to put in my existing account and said it would be available today at least 9K Nothing is available. They told me Tuesday now. I could’ve put this money elsewhere. E*TRADE is nothing but a problems
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sandy v.
(@sandyviolo) reported
@AMCbiggums @etrade Any that support Canada. 🤔
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Casie Schiffman
(@pronouncedKC) reported
@etrade Requiring customers to call in to cancel their account is pretty bad, making them wait an hour to reach an agent to cancel an account is a new customer service low.
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Crystal Basin
(@Wrightslake) reported
@MegBartelt @mint Yup same problem 😕 some resolved except zero data from any @etrade accounts at all.
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Lane Buchanan
(@LaneBuchan219) reported
@etrade I have never been so happy to say good bye to a broker before. Trade station destroys you. Your mobile platform is an absolute joke with the worst connection issues. Goodbye Etrade go F off
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The Bearded Trader
(@trader_bearded) reported
@AltitudeChaz @etrade Both have been awful to get fills
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💵🐳 WhaleStocks 🐳💵
(@Tracytrades1) reported
What an annoying day. Made money but lost legitimately thousands bc @etrade is so damn slow. I need to change this
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Stock Hollywood
(@StockHollywood) reported
@etrade y'all been disconnecting at the worst possible times today
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Graeme
(@trakz) reported
Hey @etrade this is NOT the way to keep customers. Locking out 100’s of accounts who use aggregator services, then force them to wait on hold (for what, hours?), but the kicker is the absolutely awful hold music.
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Dan Osborne
(@LaziestofDans) reported
Hey @etrade Why no online access to bond trading or any online chat support? Are there problems I should be concerned with?
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hoosjimsmith✝️
(@hoosjimsmith) reported
@AltitudeChaz @etrade I can help elaborate: They suck. And good luck getting any kind of coherent explanation from them.🤔🙄
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Matthew Lennig
(@MatthewLennig) reported
@HeeHawCapital @LaziestofDans @etrade Commission is not the issue. How's the bid-ask spread?
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Julian Green📉
(@julianericgreen) reported
@RichardHemmerd1 @etrade How about we discuss about other better investment platform that offer better rates on all investments and more legal rights to your funds, with a 24/7 customer care service.Charles Alliance offers the best, a trial will convince. Never forget Information is Power
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Josh Kohn-Lindquist
(@Jorykoli) reported
Got hit with a $38 reorg fee from @etrade for holding $ZNGA through its acquisition by $TTWO. Guess I'll sell my shares of $ATVI ahead of time to avoid needing to beg customer service to have this fee reversed again. This is the crap that scares small investors away.
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LORDTrader123
(@lord_trader123) reported
....I pay @etrade commissions for 1000s of trades on both sides buying and selling. Expected better service. When I asked him to mail me the case number and solution he says they can't send email. So no evidence..haaa...for stupid reason for selling some of my options for- 60%..
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JIG
(@JigTrading) reported
Your platform is turning into a disgrace @etrade. New problems daily. Lack of communication between systems. Data freezing. Pro platform not selling specified lots and often showing wrong value. It's an embarrassment. Bout time to take my money elsewhere, cost me enough already.
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J. C.
(@JCC1121) reported
Hey @etrade, since your customer service agents won’t answer my question, why can’t I open any new positions on $SKYH???
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Blah
(@Multimilordeath) reported
@firstgenwealth I’ve literally searched everywhere and can’t find a video of how to execute a trailing stop. Even called @etrade n they couldn’t help.
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Sunny Khichi
(@SunnykhichiMD) reported
@etrade literally the worst trading platform. App goes down all the time. People lose money. Genuine garbage.
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Demingia'
(@Demi1922) reported
@etrade I haven't had a problem with you all before...but reading the comments just for this month of the issues. I see it's becoming a problem that's major. This is not good at all @etrade.
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Grant Williams
(@GrantWi97170455) reported
@etrade I've been trying to get a hold of your customer service for months now and I've been left on hold the whole time every time I've called. Do yall just not have any representatives?
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💵🐳 WhaleStocks 🐳💵
(@Tracytrades1) reported
@etrade really is a terrible trading platform. Its so laggy and slow Im surprised I can even make money on it
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Jeremy G
(@elbogg) reported
@etrade keep getting declined on a transaction and of course nobody is answering the phones. Help?
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Julian Green📉
(@julianericgreen) reported
@Durtys30 @etrade How about we discuss about other better investment platform that offer better rates on all investments and more legal rights to your funds, with a 24/7 customer care service.Charles Alliance offers the best, a trial will convince. Never forget Information is Power
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Demingia'
(@Demi1922) reported
@etrade I did a withdrawal last week & in 3 days it was supposed to be cleared on Friday. Yet, it's not in my transaction history but the money isn't showing either & now, I'm having to wait on a customer rep for an approximately an hour. Tell me what's up?
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Fernando Gebara
(@etudeKadu5405) reported
Commercials in the #SuperBowl first half…. Best: @etrade worst: @coinbase
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SkyNeT_AI
(@Proj_Doomsday) reported
@TDAmeritrade Your availability of stocks to short is by far the worst. Even @Etrade got you guys beat.
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jesus collado
(@jesusco59929726) reported
@etrade Hello, can u please help to change my phone number
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Julian Green📉
(@julianericgreen) reported
@BentoStox @etrade How about we discuss about other better investment platform that offer better rates on all investments and more legal rights to your funds, with a 24/7 customer care service.Charles Alliance offers the best, a trial will convince. Never forget Information is Power