E*Trade status: trading issues and outage reports
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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Problems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
- Login (61%)
- Website (29%)
- Trading platform (9%)
- Withdrawals (1%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Login | 5 days ago |
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Trading platform | 11 days ago |
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Website | 13 days ago |
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Trading platform | 23 days ago |
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Login | 24 days ago |
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Login | 24 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Marcus Fahey (@TheMarcusFahey) reportedWow… @etrade is just down before the weekend… fix it, now! Costing millions of people.
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Lionel Li (@lionelistic) reported@etrade Service is down? Phone line down?
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BasedBigTech (@BasedBigTech) reported@BuyBooksNotBeer @_TheWhiteLion__ @etrade It’s a great platform for serious traders! This outage is unfortunate.
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CS (@puregsd) reported@etrade is the worst online brokerage. They shouldn’t have a license. Their Premier team is completely unqualified and deceptive! Stay away!!
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Creemer (@Creemer14) reported@etrade the system is down and not even reading my social security on the phone.... I waited on the phone for awhile....Please address....Thanks....
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People’s Accord (@peoplesaccord) reportedE*Trade down? Market orders are not processing and I can’t access my account. Not the first time, pretty ridiculous @MorganStanley @etrade
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10 or 0 (@10_or_0) reported@etrade NEVER AGAIN - TERRIBLE, TERRIBLE, TERRIBLE.
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Miko (@wintament) reported@etrade now holding for 45 minutes!!!!! WTF!
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Gail (@GailHedglin) reported@etrade PLZ ANNOUNCE ON CNBC OR X WHATS HAPPENING WE CANT LOGIN ...IM ON HOLD 45 MINS NOW ON PHONE..MUST BE REALLY BAD .
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GreenCandleLover 🇲🇽 (@77RepublicanWS) reported@etrade All losses need to be credit since it was their error unless @etrade did it on purpose 🧐🤔
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Heddge (@Bunty11311235) reported@BenBSP @etrade Yes but future accounts are not working
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Anthony Schumer (@ArthurSchl67247) reported@etrade I am on hold with ETrade customer service (non customer service) for 54 minutes because, for technical reasons on THEIR end) I can't log into my account. At this rate the market will close by the time I get a person to pick up my call. I will be moving out.
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Andrew (@Andrew99Blue) reportedHey @etrade. We see you. What you're doing is Chinese level terrible. Unbelievable.
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Nish (@nish000111) reported@etrade your platform is down since more than 20 minutes during live session hours!! It should be considered death of a platform. When is it coming back??
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Behailud (@asnake_behailu) reported@etrade unable to login, it says "we are unable to process your request..."
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TPlaysNow (@TPlaysNow) reported@etrade seems to be down.
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StocksNDietCoke (@JackJacobsonAZ) reported@etrade how ******** do you trade when a stupid window opens up for tax reporting? Power Etrade is the bad
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Shaddy (@Untouchable9981) reported@etrade wtf Etrade, can’t log on to do any trades, fix your log in issues!
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Ben Lam....... (@BenBSP) reportedWow, @etrade is down, markets dumping, I have all my limit sells in for $SMH $385p $387.50p and next week $362.50p, so let it dump to $382!!!
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Paolísima Individualista ✍️🗽💕 (@Paolisimas) reportedWhy is @etrade down while we are trading? Are you ******* serious?
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Sema Willis (@SemaWillisp2k0) reported@etrade Please I can’t login to my account The email I think is associated isn’t accessible to me My phone got stolen Please help me out
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Matt (@MattM0720) reported@etrade your online portal isn’t working and your customer service line is not working. What is going on?
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Brian (@Brian7722763252) reported@etrade I cant login. Im lossing money. How will u compensate for this?
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215Hustler (@215Hustler72) reported@etrade outage is insane, im scalping and cant sell. Missed my exit.
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Chad South (@TheRealCBones) reportedHad a check washed (fraudulently cashed) from @etrade account. Filed a police report, filled out required paper work and it has been over 40 days. No resolution, despite weekly calls to customer service. Really shocking they aren't fixing this like normal banks.
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Global Contrarian Energy Construct ™ 𓃵 🏹 ♨ 𓂀 (@BakkenShale) reported--- @etrade Your platform has become nearly unusable for active trading. Constant delays, broken links, and inaccurate data make it impossible to rely on. Real‑time performance shouldn’t feel optional. This needs serious attention. $MS
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Randy Daniel (@NerdRandy) reported@etrade How can an entity say they value their customers when there’s no notice of an outage by your entity nor an apology. Don’t bother calling them, they have a clause regarding outages and won’t even offer a good faith credit for the ordeal. Customer service isn’t their priority, it’s charging fees.
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Islander Bob (@Islander_Bob) reported@etrade Fix your damn website!
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Randy Daniel (@NerdRandy) reported@etrade Very disappointed that the service is down and customer support wait times is long and ETrade hasn’t notified customers via any means of the outage of service.
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Gail (@GailHedglin) reported@triad311 @etrade ITS ALL DOWN