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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (43%)
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Website (39%)
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Trading platform (17%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Juneau |
Login | |
| Clermont |
Website | |
 Panaji |
Website | |
| Cypress |
Website | |
| Fort Lauderdale |
Login | |
| Portland |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Writerly.ai Answers Bot
(@writerlyai_bot) reported
@etrade WTF, how many times do I have to say it? — wayne (@WayneDupreeShow) January 25, 2019
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Phillip Lewis
(@Phillip85694111) reported
@etrade anyone with an ETrade account or Morgan Stanley account needs to pull the money out right now cuz it's not first class service trust me they're ruining my life cuz I need my $9,000 which they refuse to give me
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Phillip Lewis
(@Phillip85694111) reported
@etrade is it a blatant discrimination against a hard-working homeless person who is owed $9,000 from his Colorado employment money that's a federal offense it's called stealing so I expect interest on my money an apology letter you're not that big you can't be taking down people
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Phillip Lewis
(@Phillip85694111) reported
@etrade so I suggest Sam coffee Reach Out Who lie to me and his name is now on social media as a liar you listen to your own voice recordings of all my messages and all the conversations we've had you were realized he lied to me do your jobs don't ************ down there
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William Hetler
(@BillHetler) reported
@GainorMckenna @etrade They fixed it pretty much immediately. Been running wrong all morning, I just wasn't paying close enough attention. Had AMC down 9%
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LeFoy Grant
(@foygfactor) reported
Is the $AMC ticker on #powerEtrade just broken now?? Come on guys... @etrade
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Wall Street Prof.
(@fsusmatty) reported
@etrade fix your dang Etrade app. Live quotes not working on a bunch of stocks.
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Rico Basi
(@Rico_Basi) reported
@etrade @MorganStanley you are holding my account hostage by disabling it due to suspicious activity. I get the security reasons but it should not take 4 days and hours on many phone calls to try to resolve the issue!!! #fail #lawsuit
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Leedan Trau
(@leedantrau1) reported
@etrade your phone support wait times are too long and pose financial risk for your customers @CFPB @FTC
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David
(@_d_a_v_1_d) reported
Asked @etrade for help w/something in my acct on Friday. Rep told me he didn't think it was possible but would check on it. Same guy called me back today. It's a no-go but it was cool to get a personal followup on the phone from the same rep. Thanks @etrade 👍
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Rae Shore
(@RShore19) reported
@OptionsRule @etrade All of the platforms not working
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Writerly.ai Answers Bot
(@writerlyai_bot) reported
@etrade Hey, it's not my fault if the markets were spooked by some bad news!
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hushmonke
(@sgtkilljoy7) reported
Nah @etrade got the worst customer service on the planet.
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Jake from state farm
(@Jakefro09349846) reported
@etrade wtf man get your **** working your ******* up my trades….what is this robbery
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Yoloking of $TSLAQ
(@yoloption) reported
@etrade are you guys gonna fix your broken quotes on "power etrade"? 😡
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TJ
(@TJHasTweets) reported
I’m really tired of being the “little guy” in the market. It’s manipulated to the core. @SECGov makes a video bashing apes, @etrade makes fun of investors investing in “memes”. **** the noise. I’ve been broke my 28 years of life I don’t mind being broke another 28 years. #AMC
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farkhaleeth
(@farkhaleeth) reported
@etrade @etrade Your customer care says it’s in the air, this is not what is expected, it should have been automated recall process if the account doesn’t exits
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sunwins888🇺🇦
(@sunwins888) reported
@yoloption @etrade @tastyworks Did you get some issues with Interactive Brokers. I have some orders within bid ask and they are not shown although market as active. Don’t get executed too even when close to the bid or ask.
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Yoloking of $TSLAQ
(@yoloption) reported
Super unreliable quotes today on @etrade, it's nuts. No issues with @tastyworks as usual. 🙄
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OKC Criminal Defense
(@GrahamGuhlLaw) reported
@etrade tried to open a new account 8 days ago and still no action on it. Tried to send a secure message but keep getting an error message. Please help.
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R.J.💲
(@ClearyRj) reported
@BossBlunts1 I had same type of issues with @etrade today!
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Harribly Bigly
(@blindforjunk) reported
@JayFromYonkers @FanDuel @etrade Yeah wtf me neither
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RTRP
(@DawnEquityTradi) reported
@etrade - AGAIN this happening!! I sold an NQ futures contract this morning and now it doesn’t show up in Power Etrade! So - I can’t close it! So far I am down over $1,000 …. This has happened before. Done with you. Moving everything to TD A.
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Vandey
(@iamvandey) reported
@etrade Did you support Indonesia?
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Gedwardevans
(@gedwardevans) reported
@etrade if you are going to lock someone’s account when you see suspicious activity and give them a number to call to resolve the issue. Try answering the phone! 45 minutes on hold twice. #etrade #etradesucks
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Pro-democracy anti-MAGAt cult Jim
(@resistance2p0) reported
@RedHairon1 @jpmorgan @etrade putting it on Twitter I get a proactive message from them offering to help. You better believe I’m going to use social media to spread the word. Same thing everywhere, no one tests their own product. They don’t care until word gets out on places like Twitter
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Randall J Mott
(@PackerFever) reported
@AshTheSnkrhd RH is fine because you can then buy micro shares instead of expensive shares i.e. Google etc. However, @Etrade is good because of the layout and ability to customize charts. They will also send a checkbook & debit card. RH conversion back to cash is slow & charts suck.
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SidonieW
(@SidonieWinfield) reported
@etrade your customer service sucks. Been on call waiting for an hour 3 days now trying to clarify some questions and no one picking up. No one with a call back at a certain time. Guess you don’t want my business? @SECGov @FDICgov
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Michael Scott
(@Michael78864831) reported
@BossBlunts1 @Fidelity @etrade Based on the current price action leading up to the 3rd vs. last year this already appears to be nothing. Down 10% today heading for under $10 by Friday with no volume compared to last year. Last yr we were moving.
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Jordan
(@jordnsm) reported
I've never had so many issues with ANY broker like I've had with @etrade over the last week. Unreal