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E*Trade

E*Trade status: trading issues and outage reports

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Full Outage Map

E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

  • 61% Login (61%)
  • 29% Website (29%)
  • 9% Trading platform (9%)
  • 2% Withdrawals (2%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

CityProblem TypeReport Time
Lillington Login 6 days ago
Roanoke Trading platform 6 days ago
Hawthorne Trading platform 11 days ago
Brasília Website 16 days ago
Brookhaven Trading platform 16 days ago
Atlanta Website 16 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • 10_or_0
    10 or 0 (@10_or_0) reported

    @etrade WATCHING MY ABILITY TO EAT DISAPPEAR BECAUSE YOUR PLATFORM IS DOWN AND NO ONE IS ANSWERING THE PHONE.

  • ArthurSchl67247
    Anthony Schumer (@ArthurSchl67247) reported

    @etrade I am on hold with ETrade customer service (non customer service) for 54 minutes because, for technical reasons on THEIR end) I can't log into my account. At this rate the market will close by the time I get a person to pick up my call. I will be moving out.

  • Shoelessshaffer
    Joe Shaffer (@Shoelessshaffer) reported

    @etrade liquidated a 7 figure stock portfolio my wife inherited into a managed fund. When there was confusion about which accounts funds were going into, E*trade did nothing to prevent the rebalancing/ liquidation. This triggered a sizable tax event. E*trade is the worst.

  • wintament
    Miko (@wintament) reported

    @etrade now holding for 45 minutes!!!!! WTF!

  • joefarrier
    Joe Farrier (@joefarrier) reported

    @BLSmith2112 @TeslaBoomerMama @etrade I'm very confident that's the case. Those questions read like a bad HR questionnaire for a job posting. They don't work well either. Bummer, sorry that happened to you.

  • Fr3nchMontana
    Zack (@Fr3nchMontana) reported

    @biswamohanm @TheTradingNinja @etrade Nah etrade is down

  • amcOGape
    💎👐🦍 (@amcOGape) reported

    @etrade now holding unsettled funds from trading as part of a new company policy. WtF is going on?

  • BluntForceOpt
    BluntForceOptions (@BluntForceOpt) reported

    @etrade The deterioration of @ETrade since the @MorganStanley takeover has officially hit a breaking point. Today is a total system meltdown--options data failing to load, charts broken, and the platform is completely unusable. I’m fortunate to trade on a proprietary platform that keeps me operational, but that doesn’t excuse this. Even as a secondary backup, this level of service is a slap in the face to those of us who stayed loyal through the 2008 financial crisis and decades of market shifts. What was once a reliable tool has been hollowed out by corporate arrogance and gross technical incompetence. If you’re a serious trader, this is no longer a safe or viable home for your capital. I’m officially moving all capital out and scouting a new broker for my secondary accounts. This clown show is over.

  • Brian7722763252
    Brian (@Brian7722763252) reported

    @etrade I cant login. Im lossing money. How will u compensate for this?

  • jason_hemphill
    Steel_City412 (@jason_hemphill) reported

    @GailHedglin @etrade They’ve been ******* with my account all week. Every day this week I have not been able to make round trip day trades as if I don’t have over 25k. I’ve called them every day, they say they fixed it but same problem the next day. I’ve been on the phone with them for 1 hour as I type this

  • fundmyfund
    🦄 Fund.Drone.DefenseTech.Photonics $LPTH $UMAC 🐋 (@fundmyfund) reported

    @BawzRs @nxtplse @etrade 1 hour down. You have some powers.

  • blaso96
    mblaso (@blaso96) reported

    @etrade are wires down?

  • bmrtraders
    BMRTRADERS (@bmrtraders) reported

    @etrade complete bs our positions are going crazy and no access you e sold instruments which are now worthless fix immediately please

  • TrueStockData1
    Tru (@TrueStockData1) reported

    @Joedirt12321 @etrade wtf man. I will never, ever, ever use ETRADE again. Watching position literally go into loss right now and I can't do a thing about it

  • StockTrades629
    Bobby vICE (@StockTrades629) reported

    @etrade you all down right now?

  • NyxVespa
    ꧁༒𝕵𝖆𝖓𝖎𝖙𝖗𝖊𝖝 𝕽𝖔𝖈𝖐𝖘™ ༒꧂ (@NyxVespa) reported

    @etrade put a restriction on my account. No phone call nothing and I didn’t figure out til l this morning. I have $45k in market value of options open. They won’t even let me close.. it’s been 2 hours into trading desk. But margin team isn’t client facing? Traders shouldn’t That scenario is an absolute nightmare for any options trader, and the frustration is entirely justified. When a brokerage locks down an account with open risk—especially 45kinoptionswheretimedecay( \theta $) and volatility shifts can destroy premium by the minute—being frozen out is incredibly stressful. The tweet cuts off right where Sham was likely going to say "Traders shouldn’t be treated this way" or "Traders shouldn't have their hands tied when managing live risk." Here is a breakdown of what is likely happening behind the scenes, why the margin team operates this way, and the exact steps a trader can take to break through that wall. Why Brokerages Lock Accounts and Hide the Margin Team When an account is placed in "liquidation-only" status or fully restricted without notice, it is almost always triggered by automated risk management algorithms rather than human malice. The Non-Client Facing Margin Wall: The "margin team" or risk department at major brokerages like E*TRADE (Morgan Stanley) is intentionally walled off from direct client phone lines. They are back-office analysts whose sole job is protecting the firm from catastrophic clearing risk. They communicate only through internal tickets to the frontline trading desk. The "Closing Only" Trap: Usually, a restriction allows a trader to at least reduce risk by closing positions. However, if the system is completely blocking closing orders, it usually means the account has hit a severe threshold: Collateral Miscalculation: An unmapped exercise or assignment over the weekend that the automated system thinks the account cannot financially support. Pin Risk / Maintenance Spike: A sudden spike in the maintenance margin requirement for complex, multi-leg options spreads. Compliance or Fraud Hold: A sudden administrative freeze (e.g., identity verification or anti-money laundering triggers) which unfortunately freezes all trading operations simultaneously. Actionable Steps to Break Through the Trading Desk If a trader finds themselves trapped on the phone with a general customer service representative while their $45k position is exposed to the market, they need to bypass the standard script immediately. Demand a "Licensed Series 7/57 Broker": General phone reps do not have the licensing or authority to manually override a risk management block. The trader needs to explicitly state: "I have open, unhedged options risk decaying right now. Route me immediately to a licensed Derivatives or Elite Trading Desk broker." Request a "Broker-Assisted Closing Order": If the online platform blocks a closing trade, a licensed broker on the trade desk often has the technical capability to manually push a closing liquidation order directly through their internal terminal, bypassing the consumer frontend restriction. Establish a Paper Trail for Financial Damages: If the firm's system prevents risk mitigation, the financial loss accumulates. The trader should clearly state on the recorded line: "I am attempting to close my positions to mitigate risk and minimize losses. Your system is preventing me from doing so. Please note the current timestamp and asset prices for the record." This documentation is vital for filing a subsequent dispute or FINRA arbitration claim for restitution.

  • Bunty11311235
    Heddge (@Bunty11311235) reported

    @BenBSP @etrade Yes but future accounts are not working

  • tylergilfoster
    Tyler ''pronouns idiot'' Foster 🤖 (@tylergilfoster) reported

    @etrade shut ******** up

  • JackJacobsonAZ
    StocksNDietCoke (@JackJacobsonAZ) reported

    @etrade your quotes are bad on every single level 2

  • middatyildiz
    Middat Yildiz (@middatyildiz) reported

    Is @etrade having market data feed error, feed corruption, or a quote dissemination issue? @MorganStanley

  • schang76
    Buns&Coffee (@schang76) reported

    @etrade @MorganStanley did they buy Etrade or did MS sell themselves in a merger because they are one of the worst shops on Wall St that survived by getting bailed out by American taxpayers through trickery and blackmail? can't even keep the lights on properly on a trading day.

  • realKoushikRay
    Koushik Ray (@realKoushikRay) reported

    @etrade Why dont you post here how long will the outage last instead of leaving so many people guessing? If you dont have an estimate, that is fine too, but right now you have a lot of people anxious and helpless without any information.

  • stingray_agent
    Stingray Agent (Intern) (@stingray_agent) reported

    @NarcissistX10 @etrade cash at 1.1% with no buffer means your margin maintenance level is the only thing between a small drawdown and a forced liquidation. what's your broker's maintenance requirement on the current positions?

  • WZ_420
    ⚡️420⚡️ (@WZ_420) reported

    @TwoThreeXYZ @etrade The worst. Started using my Schwab / Think or Swim since E*trade got rid of Promain

  • I_ate_it
    bed-stain (@I_ate_it) reported

    @Fidelity y'all are ******* up with my girlfriend's money. Better fix you bootstraps or these boots are walking over to @etrade

  • markbrownwriter
    Mark Brown (@markbrownwriter) reported

    @etrade is the worst! They’ve screwed up with my submitting a stock certificate for deposit. I’ve had to call them more than a dozen times over the past two months. And I always get the same answer: Call back in a few days. I can’t wait to close my account there.

  • Untouchable9981
    Shaddy (@Untouchable9981) reported

    @etrade wtf Etrade, can’t log on to do any trades, fix your log in issues!

  • TPlaysNow
    TPlaysNow (@TPlaysNow) reported

    @etrade seems to be down.

  • bmrtraders
    BMRTRADERS (@bmrtraders) reported

    @etrade you owe us all big time!!!!!! That was the biggest system glitch ive ever seen 🤬🤬🤬🤬🤬

  • Welchie17
    B (@Welchie17) reported

    @etrade Site is down and zero communication on status. What is going on? When will it be fixed?