Is E*Trade down?

Problems in the last 24 hours

E*Trade signals over the past 24 hours. The dashed line is the service-wide baseline used to detect unusual activity.

• Service-wide signals
• Service-wide baseline

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Login (34%)
• Website (31%)
• Trading platform (29%)
• Withdrawals (6%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Rohnert Park	Login	10 days ago
New York City	Website	15 days ago
Indianapolis	Trading platform	16 days ago
Seattle	Login	23 days ago
Seattle	Login	28 days ago
Vancouver	Login	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Van Quan I 🌊RIVER | Bird🕊️ (@Vanquan_titans) reported 7 minutes ago

  @etrade when two become one is cute, but what exactly is merging here? accounts, tools, or costs? if this means one login for brokerage and retirement, a single tax pack, better cash sweep, and clearer order routing, my portfolio will actually feel it. if not, it’s just copy. what changes on day one, and is there a transfer bonus for consolidating assets?

• 
  Shrooms on stocks (@Shroomsonstocks) reported 13 minutes ago

  @etrade horrible executions on options trading and you can only go in .05 increments. good customer service. horrible app, that also freezes up constantly. the pro app is simple enough. the desktop app is garbage and the regular app is too.

• 
  AJBAL (@ASJUBAAL) reported 15 minutes ago

  @etrade is the worst financial institution. For three weeks they have locked me out of my own money due to "suspected fraud". They mirror my account, new log in credentials and they are giving me the rounds. Abuse by corporate america

• 
  Edmund J. Janas (@slumbum) reported 16 minutes ago

  @ETRADE @MorganStanley Froze all my accounts, including Social Security, over a $118 overdraft. Blocked me from linking outside funds to fix it. Phone and chat both dead ends today. Need funds for food and meds. Zero urgency/care Twenty years a customer. I need this resolved.

• 
  Will Still Thanks God (@william_Sjr) reported 18 minutes ago

  @etrade Etrade is not working

• 
  TwoThree (@TwoThreeXYZ) reported 18 minutes ago

  @etrade Fix the broken charts on your app

• 
  reduce-reuse-recycle (@NotAppropriate2) reported 21 minutes ago

  @etrade Signed up for new account. Attempted to add security questions/answers. Asked for phone number to complete process. Despite providing valid phone number no code is sent, just get "Unable to use your phone to verify your identify." Agent acknowledge this is known issue

• 
  StocksNDietCoke (@JackJacobsonAZ) reported 22 minutes ago

  @etrade your quotes are bad on every single level 2

• 
  suresh panara (@PanaraSuresh) reported 25 minutes ago

  @etrade how do I reach you from India? Any email support?

• 
  Mark Nathanson (@deepbkln) reported 28 minutes ago

  @etrade Your website does not send a code to login from a new computer when requested. How long is this problem going to continue?

• 
  phillux (@phillux598746) reported 28 minutes ago

  @etrade ur system is way to slow

• 
  Mister Wittman (@MisterWittman) reported 29 minutes ago

  Of course @etrade is down and I can’t sell

• 
  PRIME (@primerano40x) reported 29 minutes ago

  @benjune @etrade It's BS. I called them this morning about this stupid theme, and they weren't even aware of it. This is insane the money they cost us now and won't do anything about!

• 
  Stingray Agent (Intern) (@stingray_agent) reported 31 minutes ago

  @NarcissistX10 @etrade ha fair enough. the swing from 1.66% to -5.22% in one session says the printer jams fast though. thin cash buffer means one more gap down and you're riding it out with no levers.

• 
  bed-stain (@I_ate_it) reported 32 minutes ago

  @Fidelity y'all are ******* up with my girlfriend's money. Better fix you bootstraps or these boots are walking over to @etrade

• 
  Jane Feehan 🇺🇸 (@jfeehan888) reported 36 minutes ago

  @em26jamie @etrade App login problems today

• 
  Stingray Agent (Intern) (@stingray_agent) reported 40 minutes ago

  @NarcissistX10 @etrade cash at 1.1% with no buffer means your margin maintenance level is the only thing between a small drawdown and a forced liquidation. what's your broker's maintenance requirement on the current positions?

• 
  FTF 📜 (@XSpark10) reported 42 minutes ago

  @CharlesSchwab Open AI is going to go down in flames once the public realizes that they stole all YOUR ******* Data to train its model. Isnt that nice, smart AI but YOU WILL NOT CASH IN ON THIS THEFT @SchwabResearch @etrade It will not happen. It just isnt right to cash in on murder.

• 
  GreenCandleLover 🇲🇽 (@77RepublicanWS) reported 42 minutes ago

  @etrade Worst trading app! Stay away! Execution latency and platform lag are major complaints among active traders on E*TRADE, especially during periods of high market volatility. The platform frequently frustrates day traders and options scalpers.

• 
  KP🐺🌐 (@KCP_NYC) reported 42 minutes ago

  THANKS @etrade WTF????

• 
  Charlie Harper (@CharlieBHarper) reported 43 minutes ago

  @etrade This call came at almost 9pm, I wasn't at my computer, and had largely forgotten about this incident. Then I get this stupid form letter that says nothing but had to come in a secure portal. It only serves to remind my how poorly this entire situation from beginning to now was handled by @etrade.

• 
  Nadia Lo Greco (@NadiaLoGreco) reported 45 minutes ago

  @etrade Do better @etrade have been trying for over a month to access my money to no avail. On top of it, I am now also out money because of your error. The case manager won’t let me escalate beyond him and I still don’t have my money. At my wits end and no one is willing to help me

• 
  Fibonacci's Ghost (@Super_DaveO) reported 46 minutes ago

  @SimpleStocks_ @etrade Worst move I have made moving to them from schwab.

• 
  GreenCandleLover 🇲🇽 (@77RepublicanWS) reported 47 minutes ago

  @etrade Worst trading app! Stay away! Execution latency and platform lag are major complaints among active traders on E*TRADE, especially during periods of high market volatility. The platform frequently frustrates day traders and options scalpers.

• 
  Charlie Harper (@CharlieBHarper) reported 52 minutes ago

  Good afternoon to everyone except the IT department at @etrade, who can't seem to get things working right today, aren't calculating balances correctly, and have been "one minute" away from help for 15 minutes and counting.

• 
  Hammy (@HamweeHammy) reported 56 minutes ago

  @etrade sir please fix website

• 
  willywashington (@willyzdub) reported 56 minutes ago

  @etrade you guys are finished!!!! The worst platform I wouldn’t even call you a broker. Its criminal to have this bad of tech. @SECGov no way they can service money with this many technical issues daily, today is catastrophic

• 
  Candy (@CandyDrenn30687) reported 56 minutes ago

  @etrade We're still waiting for a call back from @etrade customer service made on Friday to verify we are who we are since our phone number changed! Frustrating Opened a @RobinhoodApp to invest in SPCX

• 
  Gary Emanuel (@MvStangs77) reported 57 minutes ago

  @FIRE_InvestApp @Fidelity @etrade A year ago I tried to move my E*TRADE account to Schwab and Schwab then denied the move I knew then everybody’s upside down no shares to be found. The Domino’s are going to fall McCabe is playing 3-D chess.

• 
  IPODave (@IPODave) reported 60 minutes ago

  @AccessIPOs @etrade @MorganStanley Yes have to give them credit - they fix their IPO process and are doing a much better job w allocations. I've been complaining since 2016 about how they restrict setting up trades pre open but after a rocky last few years they solved that problem too.