E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Website (34%)
• Login (24%)
• Trading platform (24%)
• Withdrawals (17%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Euless	Website	4 days ago
Chicago	Login	10 days ago
City of Saint Louis	Login	16 days ago
Westland	Withdrawals	16 days ago
Huntsville	Withdrawals	17 days ago
Virginia Beach	Trading platform	18 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TPlaysNow (@TPlaysNow) reported 2 minutes ago

  @etrade seems to be down.

• 
  IPODave (@IPODave) reported 3 minutes ago

  @AccessIPOs @etrade @MorganStanley Yes have to give them credit - they fix their IPO process and are doing a much better job w allocations. I've been complaining since 2016 about how they restrict setting up trades pre open but after a rocky last few years they solved that problem too.

• 
  Country Boy Contrarian Energy Construct 𓃵 🏹 𓂀 (@BakkenShale) reported 3 minutes ago

  --- No LIE @etrade has to be the WORST trading platform in the world. Nothing works. Zero customer service. The last guy I spoke to there lied his pants off about their cheap platform.

• 
  NoMad (@mySanctuaries) reported 6 minutes ago

  @etrade @MorganStanley This has been an issue for many years. Several others too. I thought the issues would be fixed when Morgan Stanley bought them. No such luck. The app data still sucks!

• 
  Stockshop1988 (@stockshop199020) reported 14 minutes ago

  @etrade Updates would be nice if your entire site goes down. Yall liable right?

• 
  GuyonFIRE (@Guyon_FIRE) reported 15 minutes ago

  Hey @etrade are your networks down? Cannot log in and can’t get anyone on the phone

• 
  More Life Global (@richbydemand) reported 15 minutes ago

  @etrade What ******** are ya’ll doing? You’re just gonna act like you didn’t **** thousands of people? My whole desktop app has been reset causing me hours of work just to reorganize my setup. Utterly ******* ridiculous

• 
  Javier Gonzalez (@JavierHustle) reported 16 minutes ago

  @etrade Etrade=Bad News...zero customer service. Their interests are their own, not yours ******PICK A BETTER BROKER*******

• 
  Bob McCormick (@bmccormick70) reported 21 minutes ago

  @TheAthletic @etrade The NCAA should be EMBARRASSED as the way the S Carolina/UCONN game is being officiated. It’s RUGBY, not basketball!! Why have the best teams playing, and allow everyone to hold, push, and grab!! It’s AWFUL!!

• 
  Nota Gaylib (@dfdfdfd243799) reported 22 minutes ago

  @GailHedglin @etrade nope, still not working. Losing thousands.

• 
  Tobias (@hostileunivers) reported 26 minutes ago

  @etrade E*trade will offer you money to open an account and never pay you, I’ve opened three with them, an IRA, a savings account and an individual brokerage account, never got paid their promotion for any of them, bad company

• 
  Osman Sarood (@osarood) reported 29 minutes ago

  @etrade 's platinum service is crap! Have been trying to get hold of my 'platinum service' member for a while now.

• 
  Umalin Kelleher (@UmalinKelleher) reported 30 minutes ago

  @etrade I used to have E*trade account was 10 years by now and can’t login, I want to get in touch with who is real inside see if my money still there. If I can have physical address to sent mail.

• 
  sachin sanghi (@sanghisa) reported 32 minutes ago

  @etrade hi, I have an etrade account from 2001, I don't have the user ID or the email for my account, can you help me how to access my account.. I have the paper statement from 2003..

• 
  Rae Shore (@RShore19) reported 33 minutes ago

  @etrade Whoever uses @etrade is an idiot...4 hrs and the platform shuts down..I was a customer since 1995 and I did a commercial for you..Now i will do a commercial for @Schwab!!They're the best

• 
  Grigetio Dodger (@grigetio) reported 33 minutes ago

  @etrade could you at least acknowledge that there is an issue? wtfbbqkthxbye

• 
  CCIObserver (@CciObserver) reported 34 minutes ago

  @etrade And the "new and improved" Etrade "Pro" strikes again. Recent tickers/drop down feature in every single window and field (inc. options chain) has disappeared. Great product guys.

• 
  Phil Davis (@phildavis40) reported 36 minutes ago

  @ericses @SawyerMerritt @etrade Same here, WTF. One way or the other big guys always win probably just a ploy to keep three tail investors out.

• 
  Gail (@GailHedglin) reported 39 minutes ago

  @etrade ETRADES IN TROUBLE CANT LOGIN WEB OR PRO OR MOBILE BIG ISSUES IM ON PHONE HOLD 30 MINS

• 
  Bren (@Brenw) reported 41 minutes ago

  @etrade What's the contact number for Ireland service desk? I've tried 1800 90 3588 (not regcognised) and +1 650 599 0125

• 
  Jeff Gawlinski (@JeffGawlinski) reported 41 minutes ago

  Our stock purchase is through @etrade but the service is awful and can't connect to anyone. Next employee pulse meeting, will bring this up to see if a different platform would be better who provides better support.

• 
  AleXandra Merz 🇺🇲 (@TeslaBoomerMama) reported 41 minutes ago

  @BLSmith2112 @etrade oh I am sorry, Brandon. Anything I can help you with?

• 
  Virtualarry (@Vocabutesla) reported 44 minutes ago

  @TeslaBoomerMama @etrade I have been with etrade for over 10 years. They have always been great. Absolutely no fees for banking with minimum balance which my Roth satisfied. With that comes the ups and downs of “virtual banking” I have not had a traditional brick and mortar bank since year 2000. Back then people thought i was crazy “your information will get hacked etc”. The etrade acquisition by Morgan Stanley complicated some things. Extremely slow to update systems to modern day standards. Took years to fix some online issues and services offered. Simple things like access to Zell. I registered for ipo access over a year ago. Nothing to do with Soace X. Everything to do with being prepared for future opportunities. I would be cautious with situations where someone is registering too close to the time they want to participate in an ipo. Not saying this person is not qualified but sometimes the things need time to iron out. Phone calls with etrade representatives etc.

• 
  Ashley Ansley (@ashley__ansley) reported 45 minutes ago

  wtf @etrade what is happening!

• 
  Heddge (@Bunty11311235) reported 46 minutes ago

  @BenBSP @etrade If your in the trade and losing money take screen shots and file trade enquirey this common for Etrade in Feb they paid me for the app down issue

• 
  Author Brett Scott Ermilio (@BrettErmilio) reported 47 minutes ago

  @etrade Bad look and no info on the downage. Def need to move a chunk of my money to my Fidelity acct so I can at least have more balance. This happens too often with this platform.

• 
  ❀Dawson❂ (@DawsonBarcey) reported 51 minutes ago

  @coinbase I just initiated a stock portfolio transfer from E*TRADE to Coinbase. E*TRADE was able to get on the phone with me and verify the outgoing transfer and making sure that I got my reimbursement for the fee that they had charged me. I can’t get a single human person at Coinbase both on chat or phone to assist me about the transfer verification. I feel like I should transfer all my **** back to @etrade because their customer service is superior.

• 
  hi (@byehiselllo) reported 52 minutes ago

  @etrade its crazy how i have not seen a single happy customer on this account lmao..

• 
  Justin RootofGood, Worker Emeritus (@RootofGoodBlog) reported 54 minutes ago

  @Guyon_FIRE @etrade Now that's the E-Trade "service" that I can't wait to leave behind forever!!

• 
  Jane Feehan 🇺🇸 (@jfeehan888) reported 60 minutes ago

  @em26jamie @etrade App login problems today