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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (42%)
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Website (38%)
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Trading platform (19%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Fremont |
Website | |
| Oklahoma City |
Trading platform | |
| Oklahoma City |
Website | |
| Wallingford |
Login | |
| Juneau |
Login | |
| Clermont |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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degenerate
(@shitcoin_addict) reported
Yesterday @etrade was reporting the value of one of my positions as worth $5 per contract when actual price *** $0.05. Today @etrade says a position that's <1% of my port is 99.97% of my port. Every day @etrade lags so much for the first couple hours it hardly works. Fix ur ****.
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itry2trade
(@itry2trade) reported
Hey guys, I am having trouble with my #hotkeys on #etradepro. I set my hot to but x amount of shares at .01 above bid and when I use it it attempts to purchase the shares at .01? It isn’t picking up the bid or ask for that matter ?? Help me @etrade
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Tahminat0r
(@tahminat0r) reported
@etrade TSNPD does not show price paid after the ticker change took place. This seems to be a common problem. Is there a way to rectify this on my end or do I just need to wait for it to show up?
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barclay55
(@misc464) reported
@etrade hold times are over 2 hours and they disabled their live chat so you absolutely cannot receive help! Everyone should cancel their @etrade accounts!!
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vinay
(@vinay55k) reported
@etrade Is there any known issue going on with you guys? I am not seeing any data feed of today's market in my account. At least acknowledge you guys are working on it.
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MajorTrades
(@exitmultiples) reported
Down goes @etrade. @thinkorswim still functioning
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DanTheMan Trading
(@tradewdan) reported
@etrade why does your platform keep slowing down during market volatility. The quotes in getting are completely jacked.
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@StockTrickNick
(@StockTrickNick) reported
After @etrade platform kept shutting down during my livestream last night I'll be switching over to @WebullGlobal, only question is:
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itry2trade
(@itry2trade) reported
@goodetrades @Chrishatx @etrade My speed keys save and execute. The problem I am having is when the speed key executed for “buy x shares at .01 above bid” the order tried to execute at .01 and doesn’t take into account the bid price. I need help
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Bazooka-Chip
(@Bazooka_Chip) reported
@Dt57641474 @etrade4rias @etrade Oh yeah...no doubt about making it back...just giving them **** about charging us for something we as share holders have zero input in. If I requested a service, then I have no issues paying the charge. Like the fact I pay them $9 monthly for a Pro Account.
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Mike Gurenlian
(@Mikey_G36) reported
@etrade is by far the worst brokerage app I’ve used. Absolutely no customer service
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Kandy
(@SteamForeverFan) reported
@etrade one tickr is almost always frozen. Today it's $TWTR Fix this! #etrade
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SPACaMANIA
(@strickamania) reported
$TZA options not converted properly, atleast on @etrade. Anyone else have this issue? My calls still say April $7 and are ar zero bid @etrade4rias
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DD masked man
(@tradeviewspy) reported
@etrade why is it every f time the market shits the bed your l2 and charts stop working .. Wtf
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barclay55
(@misc464) reported
@etrade been on hold for 2 hours! please reply to help have someone call me or I will cancel my account
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Flint Beckstone
(@flintb22) reported
You need to fix your power @etrade app. WTF!! gains are all zeros.
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🚀🚀 0001 TRADER 🚀🚀
(@0001_Trader) reported
@xxPdotJAYxx @cigarlife21 @etrade Well you need to call technical support and tell them that then
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no clue
(@SkidWard____) reported
@etrade fix your calculations
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Mike G
(@MikeJGayda) reported
@etrade FIX YOUR F**KING PLATFORM SO I CAN OF A FULL DAY CHARTS OK?
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Eugene
(@KABKA3CEBEP) reported
@TheLastMohicans @etrade Wow, when did it happen? For the last two days I'm constantly getting kicked out of my acc. with a message "You've been logged out because another session is started using your Login and Password". I'm thinking about withdrawing my money and closing my account.
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itry2trade
(@itry2trade) reported
Hey guys, I set up my hot keys on #etradepro. I set one key to buy at .01 above bid. The key itself executes but attempts to purchase the stock at .01 and doesn’t take into account the price of the stock. Help me @etrade
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Algo Bundy
(@bri4343) reported
@etrade Such a terrible broker. The worst part is you don’t care. You don’t care to put out a good product. You don’t care about customer service. You just don’t care.
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Dina
(@DinaMarie84) reported
@etrade Pro f'd up all day again so far. FIX YOUR SH*T! 🤬
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Roman
(@RomanCraig312) reported
@etrade holler at me. Can't sign in to account. Can't get anyone on the phone.
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Melissa “Gloss”
(@justsomeGloss) reported
@AllyInvest has the worst customer service I’ve experienced. No one answers the phone to speak to your customers, it’s always an automatic message that this company is experiencing high call volumes. Hey, @etrade, do y’all have better customer service than this?
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OG 151
(@wubville) reported
The mobile experience on the @etrade app is 0/10. The customer service is -4/10. Been on hold for 1 hour and counting
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CW
(@CwOgJackboy) reported
**** you @etrade can’t buy BUZZ **** suckers
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Flint Beckstone
(@flintb22) reported
What's up @etrade when you gonna fix power etrade? Everything is zeroed out.
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Nicholas Edward Gaston Louis ☁️
(@justpersnickety) reported
@etrade I wish we reached for better customer service ETrade is horrible 90 minute hold times EVERY time is foul!
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chong mounce
(@mounce_chong) reported
@etrade hey I opened up an account and waited on hold for over a hour for account activation. Did that. And now tried to log back in and it won’t let me. Now been on hold for over a hour again? Customer service is lacking