E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Website (31%)
• Login (31%)
• Trading platform (31%)
• Withdrawals (6%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
New York City	Website	5 days ago
Indianapolis	Trading platform	5 days ago
Seattle	Login	12 days ago
Seattle	Login	17 days ago
Township of Evan	Website	18 days ago
Township of Evan	Login	20 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hammy (@HamweeHammy) reported 39 seconds ago

  @etrade sir please fix website

• 
  CCIObserver (@CciObserver) reported 2 minutes ago

  @etrade And the "new and improved" Etrade "Pro" strikes again. Recent tickers/drop down feature in every single window and field (inc. options chain) has disappeared. Great product guys.

• 
  Fibonacci's Ghost (@Super_DaveO) reported 4 minutes ago

  @SimpleStocks_ @etrade Worst move I have made moving to them from schwab.

• 
  GreenCandleLover 🇲🇽 (@77RepublicanWS) reported 7 minutes ago

  @etrade Worst trading app! Stay away! Execution latency and platform lag are major complaints among active traders on E*TRADE, especially during periods of high market volatility. The platform frequently frustrates day traders and options scalpers.

• 
  TwoThree (@TwoThreeXYZ) reported 9 minutes ago

  @etrade Fix the broken charts on your app

• 
  I want a Tesla, need them SPCX IPO shares ,waiting (@We_Rock_On) reported 9 minutes ago

  @Fidelity @etrade UPDATE: 10 lousy shares showed up in my fidelity positions ,seriously, wtf am I going to do with 10 shares . 10 shares so you hope we keep our accounts with ya ,well you ARE WRONG .

• 
  gRNA (@sguideRNA) reported 12 minutes ago

  @etrade why is it taking you 2 months to fix a cost basis after my equity was transferred to my @etrade account. Probably the biggest mistake I made was to transfer my account to @etrade.

• 
  StocksNDietCoke (@JackJacobsonAZ) reported 14 minutes ago

  @etrade how the hell is your $SPCX quote different from my Schwab and Nasdaq quote? @MorganStanley please help and bring back pro

• 
  hi (@byehiselllo) reported 15 minutes ago

  @etrade yall gonna allow wash sale adjustments toggle for the site or na? or maybe spend time fixing power mobile etrade cause the app is terrible

• 
  Arthur Balis (@atreides88) reported 20 minutes ago

  Is @etrade down ? “It seems the page you’ve requested is too busy.”

• 
  Javier Gonzalez (@JavierHustle) reported 25 minutes ago

  @etrade Etrade=Bad News...zero customer service. Their interests are their own, not yours ******PICK A BETTER BROKER*******

• 
  Global Contrarian Energy Construct ™ 𓃵 🏹 ♨ 𓂀 (@BakkenShale) reported 28 minutes ago

  --- Never trade on $MS @etrade its the worst trading platform I've ever seen. It was better 10 years ago.

• 
  J Hoss ATX | Ye Shrug 🤷🏾‍♂️ (@PappaHoss) reported 29 minutes ago

  @SPYderMomTrades @etrade If tsla can just stay down for 45 min, mine can be too 🥹🙏🏾 Dear God , good fortune, please 🙏🏾 (im in 397.5p for today exp)

• 
  PaulsPortfolioooo (@PPortfolioooo) reported 30 minutes ago

  @TwoThreeXYZ @etrade please @CharlesSchwab wake ******** up and do something

• 
  Lion King (@lionking222) reported 30 minutes ago

  @etrade WTF is going on? Are you going to fix your ****** service today?

• 
  Mama Asp (@Mama_Asp) reported 30 minutes ago

  @etrade 's hold music has now given me PTSD. I have never had such poor customer service in my entire life! A month into this nightmare and I still have no access or answers.

• 
  hi (@byehiselllo) reported 31 minutes ago

  @etrade Fix ur app first

• 
  AleXandra Merz 🇺🇲 (@TeslaBoomerMama) reported 34 minutes ago

  @BLSmith2112 @etrade oh I am sorry, Brandon. Anything I can help you with?

• 
  AMC Bigguns GRUDGEBUYER (@KennyGriffinSUX) reported 39 minutes ago

  @JunkSavvy @CharlesSchwab @etrade WELL WHAT ******** DO WE HAVE HERE. I JUST GOT 29 ******* SHARES OF "ATERIAN INC CONTRA" IT IS IN MY PORTFOLIO RIGHT BESIDE MY NBH. WHAT ******** FIDELITY IS THESE GODDAMN MUTHAFUCKERS. MORE FAKE ****?

• 
  Rick Leggett (@Badgerfan0001) reported 41 minutes ago

  @TeslaBoomerMama @etrade Agree, @etrade has still not helped me in regard to the SPCX IPO. Terrible.

• 
  GF Vault (@GfVault) reported 42 minutes ago

  @etrade @MorganStanley customer service says the department controlling my restricted account has no customer-facing phone number, cannot speak with me, and provides no updates—even internally. Nearly $10,000 remains frozen while I’m told to keep waiting with no timeline.

• 
  Jay Fletcher (@jayrfletcher) reported 42 minutes ago

  @etrade @MorganStanley he never disputed or authorized any reversal. An innocent seller is now missing funds, a credit card payment was reversed after posting, and no one can explain why or who initiated it. Hours on the phone with no answers.Please DM me immediately to fix this

• 
  David Schwartz (@BigDave469) reported 42 minutes ago

  @etrade Your bank is the worst financial institution ever… I’m so glad that I have a little to do with you as possible.

• 
  reduce-reuse-recycle (@NotAppropriate2) reported 44 minutes ago

  @etrade Signed up for new account. Attempted to add security questions/answers. Asked for phone number to complete process. Despite providing valid phone number no code is sent, just get "Unable to use your phone to verify your identify." Agent acknowledge this is known issue

• 
  Trader Dave (@DDalesandro) reported 46 minutes ago

  @etrade wow wtf happened to your platform. Maybe don’t do bitcoin? Nothing loads.

• 
  OptionalHellcat (@OptionalHellcat) reported 49 minutes ago

  $SPX $7500 SHORT was my setup; I was late Chased for the channel bottom @FiboNachoLibre & VWAP touch on the 14:00EST candle open. Bagged some profit @etrade account. And there’s the slide 🛝 RSI midline dive! Shame on me for not holding a runner; really need to work on that. Broken record.

• 
  Kenny (@Kslaze) reported 49 minutes ago

  @etrade Fix your site now. Its costing people money

• 
  NextTradeX (@NextTradeX) reported 49 minutes ago

  @etrade Level 2 time and sales not working on the new etrade power pro platform

• 
  MoonStonks (@TargaGordon) reported 49 minutes ago

  @etrade I even called, your system kept saying I didnt have a valid account or SSN linked to an account then was on hold for so long I gave up. Despite me being logged in, can't do anything on the platform. Awful, I'll be moving it all off once it re-opens. Too many times now!

• 
  🦔◎ソニック・ザ・ヘッジホッグ◎🦔 (@AzulSonikku) reported 51 minutes ago

  @etrade FALSE ALARM. I just now remembering the password and email. I really need to write down my credentials. 😓😓😓😓😓😓