E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Website (34%)
• Login (24%)
• Trading platform (24%)
• Withdrawals (17%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Euless	Website	3 days ago
Chicago	Login	9 days ago
City of Saint Louis	Login	15 days ago
Westland	Withdrawals	15 days ago
Huntsville	Withdrawals	16 days ago
Virginia Beach	Trading platform	17 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jane Feehan 🇺🇸 (@jfeehan888) reported 3 minutes ago

  @em26jamie @etrade App login problems today

• 
  StevenJay88 (@stevenjayhova88) reported 3 minutes ago

  @etrade FIX YOUR WEBSITE YOU DUMB *****

• 
  💎👐🦍 (@amcOGape) reported 7 minutes ago

  @etrade now holding unsettled funds from trading as part of a new company policy. WtF is going on?

• 
  Grasshoppa Stocks (@danielkern79) reported 8 minutes ago

  @etrade your fundamentals tab still doesn't load. Been almost a week. Please help.

• 
  ❀Dawson❂ (@DawsonBarcey) reported 10 minutes ago

  @coinbase I just initiated a stock portfolio transfer from E*TRADE to Coinbase. E*TRADE was able to get on the phone with me and verify the outgoing transfer and making sure that I got my reimbursement for the fee that they had charged me. I can’t get a single human person at Coinbase both on chat or phone to assist me about the transfer verification. I feel like I should transfer all my **** back to @etrade because their customer service is superior.

• 
  Eduardo Chak Iik (@MusicaLunar) reported 13 minutes ago

  @etrade hello I need some support with a wire transfer from my E*Trade account, do you any email for support?

• 
  Gail (@GailHedglin) reported 14 minutes ago

  @san92ying @etrade Get atty posting here won't help

• 
  Anthony Alfidi 🇺🇸 🗽 (@tonyalfidi) reported 16 minutes ago

  @etrade Enabling crypto trading is a really bad move for a brokerage.

• 
  Miko (@wintament) reported 16 minutes ago

  @etrade now holding for 45 minutes!!!!! WTF!

• 
  10loris (@10loris) reported 17 minutes ago

  @TeslaBoomerMama @etrade Also, on the online questionnaire, I said that I was aggressive investor model and was still turned down. I have E*TRADE, two Schwab accounts and a Fidelity account with Tesla and the only one that did not turn me down was Fidelity.

• 
  Candy (@CandyDrenn30687) reported 18 minutes ago

  @etrade We're still waiting for a call back from @etrade customer service made on Friday to verify we are who we are since our phone number changed! Frustrating Opened a @RobinhoodApp to invest in SPCX

• 
  Goyim (@AnonGoyim69) reported 19 minutes ago

  E*Trade @etrade might be the worst broker/investing app there is. Horrible app from 1997 that never changed, can’t buy anything overnight like other brokers, getting tired of it. Any suggestions on where else to take my money?

• 
  It's only $ (@Jonny5_is_AI) reported 23 minutes ago

  @etrade your website, ios app, and desktop app are all not functional and i am unable to login. The customer service number has had me on hold for 30 minutes and no response to DMs here

• 
  USAPatriotVA (@USAPatriotVA1) reported 23 minutes ago

  @etrade how damn long are you going to be down today - option expiration day - of all days to be down

• 
  Joe Farrier (@joefarrier) reported 23 minutes ago

  @BLSmith2112 @TeslaBoomerMama @etrade I'm very confident that's the case. Those questions read like a bad HR questionnaire for a job posting. They don't work well either. Bummer, sorry that happened to you.

• 
  BeastModeStocks (@BeastModeStockz) reported 24 minutes ago

  @NotFinancialRep @SchwabTrading @etrade Same happening with TD Canada. Used to be great. Now cant make a trade there. Worsr decision they made was reviewing every trade and making people call in trades. Worst part is when someone answers they have to get approval for a trade cause they are not licensed. 10 min execution for a trade that moves in milliseconds. 🗑 is a compliment to TD. Junk.

• 
  Heather (@KaplanHDG) reported 25 minutes ago

  @monomyth @etrade I’m having the same problem. The participate button was greyed out and now I’m getting the same error message.

• 
  Global Contrarian Energy Construct ™ 𓃵 🏹 ♨ 𓂀 (@BakkenShale) reported 26 minutes ago

  --- @etrade Your platform has become nearly unusable for active trading. Constant delays, broken links, and inaccurate data make it impossible to rely on. Real‑time performance shouldn’t feel optional. This needs serious attention. $MS

• 
  Buns&Coffee (@schang76) reported 28 minutes ago

  @etrade @MorganStanley did they buy Etrade or did MS sell themselves in a merger because they are one of the worst shops on Wall St that survived by getting bailed out by American taxpayers through trickery and blackmail? can't even keep the lights on properly on a trading day.

• 
  Joe Shaffer (@Shoelessshaffer) reported 30 minutes ago

  @etrade liquidated a 7 figure stock portfolio my wife inherited into a managed fund. When there was confusion about which accounts funds were going into, E*trade did nothing to prevent the rebalancing/ liquidation. This triggered a sizable tax event. E*trade is the worst.

• 
  Brand Guy (@brandguy2020) reported 30 minutes ago

  @etrade For past 2 years I submitted >100 feedback issues on how to make power E-Trade Pro the same as E-Trade pro desktop Nothing has been done except some tiny tweaks. ETrade management needs to get somebody to crack the whip and get this thing working

• 
  Chad South (@TheRealCBones) reported 30 minutes ago

  Had a check washed (fraudulently cashed) from @etrade account. Filed a police report, filled out required paper work and it has been over 40 days. No resolution, despite weekly calls to customer service. Really shocking they aren't fixing this like normal banks.

• 
  gRNA (@sguideRNA) reported 31 minutes ago

  @etrade why is it taking you 2 months to fix a cost basis after my equity was transferred to my @etrade account. Probably the biggest mistake I made was to transfer my account to @etrade.

• 
  Gail (@GailHedglin) reported 42 minutes ago

  @etrade THE NEW PRO PLATFORM WONT EVEN STAY UP LOL IT GOES DOWN SAYS EXPIRED!! IF YOU LOG BACK IN , FEW HRS LATER GOES DOWN AGAIN SAYS EXPIRED!!! IVE NEVER SEEN A PLATFORM AS BAD..IM LOOKING AT OTHER BROKERS...

• 
  Grigetio Dodger (@grigetio) reported 44 minutes ago

  @etrade could you at least acknowledge that there is an issue? wtfbbqkthxbye

• 
  NextTradeX (@NextTradeX) reported 47 minutes ago

  @etrade Level 2 time and sales not working on the new etrade power pro platform

• 
  Jeff Gawlinski (@JeffGawlinski) reported 48 minutes ago

  Our stock purchase is through @etrade but the service is awful and can't connect to anyone. Next employee pulse meeting, will bring this up to see if a different platform would be better who provides better support.

• 
  Javier Gonzalez (@JavierHustle) reported 57 minutes ago

  @etrade Etrade=Bad News...zero customer service. Their interests are their own, not yours ******PICK A BETTER BROKER*******

• 
  THE PENNY HEIST (@TheeEvilHag) reported 58 minutes ago

  @TwoThreeXYZ @etrade My etrade was working … been trading without issue today

• 
  Woton (@BlueWizard777) reported 60 minutes ago

  @etrade ******* banks. 4% vs 18%+ for credit Hope I live to see it all come crashing down