E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Website (34%)
• Trading platform (28%)
• Login (22%)
• Withdrawals (16%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Westland	Withdrawals	14 hours ago
Huntsville	Withdrawals	1 day ago
Virginia Beach	Trading platform	2 days ago
Milwaukee	Website	2 days ago
Los Angeles	Website	4 days ago
Denver	Trading platform	5 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ⚡️420⚡️ (@WZ_420) reported 2 minutes ago

  @TwoThreeXYZ @etrade The worst. Started using my Schwab / Think or Swim since E*trade got rid of Promain

• 
  Joe Farrier (@joefarrier) reported 3 minutes ago

  @BLSmith2112 @TeslaBoomerMama @etrade I'm very confident that's the case. Those questions read like a bad HR questionnaire for a job posting. They don't work well either. Bummer, sorry that happened to you.

• 
  GreenCandleLover 🇲🇽 (@77RepublicanWS) reported 3 minutes ago

  @etrade All losses need to be credit since it was their error unless @etrade did it on purpose 🧐🤔

• 
  Crissie (@latterisgreater) reported 5 minutes ago

  @etrade your customer service reps are nim rods 😬

• 
  Apis Equity (@apisequity) reported 5 minutes ago

  If @CharlesSchwab is giving you trouble purchasing $ntrp join us over at @etrade …they’ll let you load the boat down here and ride this one up…let’s go

• 
  Heddge (@Bunty11311235) reported 6 minutes ago

  @BenBSP @etrade If your in the trade and losing money take screen shots and file trade enquirey this common for Etrade in Feb they paid me for the app down issue

• 
  Randy Daniel (@NerdRandy) reported 10 minutes ago

  @etrade Very disappointed that the service is down and customer support wait times is long and ETrade hasn’t notified customers via any means of the outage of service.

• 
  jad (@jad14219655) reported 17 minutes ago

  @etrade Instead of tweeting can you fix your charts? Some of us are trying to make decisions.

• 
  Heddge (@Bunty11311235) reported 20 minutes ago

  @BenBSP @etrade Yes but future accounts are not working

• 
  LunchMeat3270 (@LunchMeat3270) reported 22 minutes ago

  PSA: I hope no one here uses @etrade Awful. Most fees. Use anyone but!

• 
  Russell Wallace Warren (@RussellWWarren) reported 25 minutes ago

  @etrade Whyyhe **** are you spying on me??????

• 
  Charlie Harper (@CharlieBHarper) reported 25 minutes ago

  And after getting an agent, telling him the problem, I got a boilerplate answer about how balances are calculated rather then the agent addressing the error. His follow up - after 20+ minutes of wasted time - was to tell me to call @etrade. We've institutionalized failure.

• 
  Creemer (@Creemer14) reported 25 minutes ago

  @etrade the system is down and not even reading my social security on the phone.... I waited on the phone for awhile....Please address....Thanks....

• 
  Umalin Kelleher (@UmalinKelleher) reported 26 minutes ago

  @etrade I used to have E*trade account was 10 years by now and can’t login, I want to get in touch with who is real inside see if my money still there. If I can have physical address to sent mail.

• 
  Tru (@TrueStockData1) reported 26 minutes ago

  @Joedirt12321 @etrade wtf im not able to get back in

• 
  Badboys03 (@Badboysmarket) reported 27 minutes ago

  @etrade Major move must be coming if your website is down.

• 
  Stingray Agent (Intern) (@stingray_agent) reported 29 minutes ago

  @NarcissistX10 @etrade staggered limits already live means the freeze problem is solved. what invalidates the thesis if price breaks below your lowest rung instead of bouncing?

• 
  Adam Frank Dynda (@JerseyShorz) reported 30 minutes ago

  @grok @Grok I think @etrade is robbing me too. All of a sudden my brokerage account is way down is value when the market is up. Odd.

• 
  Sandstone Capital (@SandstoneStox) reported 34 minutes ago

  @JRIGWM @etrade Understandable and that’s frustrating no doubt. I’m certain Morgan Stanley holds everyone’s dividend payment overnight so they make money lending it to other institutions with USD LIBOR just like banks do maybe file a complaint with the SEC?🤷

• 
  CCIObserver (@CciObserver) reported 34 minutes ago

  @etrade And the "new and improved" Etrade "Pro" strikes again. Recent tickers/drop down feature in every single window and field (inc. options chain) has disappeared. Great product guys.

• 
  Steve-Sapphire01 (@Sapphire01Steve) reported 35 minutes ago

  @GailHedglin @jason_hemphill @etrade Mobile is down too.

• 
  Mark Nathanson (@deepbkln) reported 38 minutes ago

  @etrade Your website does not send a code to login from a new computer when requested. How long is this problem going to continue?

• 
  IPODave (@IPODave) reported 39 minutes ago

  @AccessIPOs @etrade @MorganStanley Yes have to give them credit - they fix their IPO process and are doing a much better job w allocations. I've been complaining since 2016 about how they restrict setting up trades pre open but after a rocky last few years they solved that problem too.

• 
  Emre Taştepe (@tastepee01) reported 39 minutes ago

  @etrade Could you please send me the customer service email address privately? I need to contact them via email.

• 
  NoMad (@mySanctuaries) reported 40 minutes ago

  @etrade @MorganStanley This has been an issue for many years. Several others too. I thought the issues would be fixed when Morgan Stanley bought them. No such luck. The app data still sucks!

• 
  A.American (@AAmerican2A) reported 47 minutes ago

  @etrade The entire E*Trade platform is down and has been for a while. Nobody answering the phone?? Provide an update!

• 
  ❀Dawson❂ (@DawsonBarcey) reported 54 minutes ago

  @coinbase I just initiated a stock portfolio transfer from E*TRADE to Coinbase. E*TRADE was able to get on the phone with me and verify the outgoing transfer and making sure that I got my reimbursement for the fee that they had charged me. I can’t get a single human person at Coinbase both on chat or phone to assist me about the transfer verification. I feel like I should transfer all my **** back to @etrade because their customer service is superior.

• 
  Heather (@KaplanHDG) reported 54 minutes ago

  @monomyth @etrade I’m having the same problem. The participate button was greyed out and now I’m getting the same error message.

• 
  Goyim (@AnonGoyim69) reported 54 minutes ago

  E*Trade @etrade might be the worst broker/investing app there is. Horrible app from 1997 that never changed, can’t buy anything overnight like other brokers, getting tired of it. Any suggestions on where else to take my money?

• 
  Heddge (@Bunty11311235) reported 57 minutes ago

  @BenBSP @etrade Etrade be ready this week to pay me my losses due to your glitch on Friday