E*Trade down? Current status and problems

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Login (60%)
• Website (28%)
• Trading platform (10%)
• Withdrawals (1%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Columbus	Website	3 days ago
Ontario	Trading platform	4 days ago
Noida	Login	8 days ago
Westminster	Login	9 days ago
Aiken	Withdrawals	11 days ago
Los Altos	Login	11 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  akash thakkar (@akashpthakkar) reported 1 minute ago

  @etrade @MaxBupa @policybazaar Claim for my Maxbupa Policy which i bought from Policy Bazaar is stuck for more than 30 days now. I am not getting proper response from the customer care team. Pls process the claim on priority. claim Id : KCP187RM & Policy No : 18002088787

• 
  Easily_Inspired (@heatherwahini) reported 6 minutes ago

  @etrade the new stuff you did to the app is glitchy AF. Can't login. Won't bring up the keyboard in my phone to enter pword. Other stuff yesterday. Released too early, me thinks

• 
  Yeds (@Jeds_6) reported 11 minutes ago

  @etrade fix your apps. Everyday your apps never work properly for the first 15-30 minutes. Absolutely ridiculous

• 
  Tony Battista (@Tony_BATtista) reported 12 minutes ago

  @kef5M I mean that's the "headline" that got the coverage but not the full picture. Citadel bailed out @etrade in 2007 and many other before and after but nobody has an issue with that.

• 
  Jesse (@hates_sleeves) reported 12 minutes ago

  Hell is wrong with @etrade login?

• 
  KWB (@kevin69949881) reported 13 minutes ago

  @etrade Hey thank you guys for not being efficient enough to get that dividend payout amount change from $0.00833. $ 0.0833. You guys are so bad. Not to mention very inefficient in your bookkeeping and accounting methods. Yes I’m a customer. For a while longer

• 
  Dwayne Digger (@DiggerDwayne) reported 18 minutes ago

  @BryanMBowden @etrade Mine down BS

• 
  Kyle (@Kyleculus) reported 20 minutes ago

  @etrade The fax number is indeed down, could you all take a look into it

• 
  Restie Saint Claire (@WorleyTime) reported 23 minutes ago

  @etrade spent how many weeks and months making the app upgrade look terrible?

• 
  👾 (@bankomcfly2) reported 24 minutes ago

  @WillyMeatsauce1 @etrade Usually when I see these issues it shows your balance at $0. The fact you are randomly down $2500 makes me think something else js likely the cause

• 
  Refuse 🐸 Resist 🍑 Tyranny 🌊🐀🕷🦂 (@phydid) reported 25 minutes ago

  @etrade Please say the issue you are having after the tone... "My car won't start" I'm having trouble understand ing you please say again... "MY CAR WON'T START!!!" Ok "Your car won't start" Please hold the next agent will be with you in (robot voice) 49 minutes.

• 
  ***** Meatsauce (@WillyMeatsauce1) reported 26 minutes ago

  @bankomcfly2 @etrade Found the first disparity. A few March options that I'm holding were down 7.5% yesterday and are showing -24% today. That accounts for over half of the missing balance. We should be in the clear

• 
  J Stonks (@JackfooStocc) reported 27 minutes ago

  @rickyaz4 @etrade You would think.. I don’t think they even notice how awful their platform is

• 
  President-elect Austin X (@tomjonesjohndoe) reported 27 minutes ago

  @thefloristnyc @lake_resources @etrade That's a terrible broker.

• 
  Godefroy Schrago (@GodefroySchrago) reported 28 minutes ago

  @HumpTrades Just realised that it got acquired by @etrade a while ago. Not sure, whether they still provide that service

• 
  The Amish Trader (@TheAmishTrader) reported 28 minutes ago

  @etrade is down this morning 😡

• 
  J Stonks (@JackfooStocc) reported 29 minutes ago

  @mckenna25824681 @etrade @etrade WHY DONT YOU LISTEN TO YOUR CUSTOMERS??? WHY DO YOU WANT TO BUILD A BAD REPUTATION??? PLEASE LET US WITHDRAW OUR MONEY THIS IS NOT FAIR 😭😭😭

• 
  RoseA (@RoseA80) reported 32 minutes ago

  @etrade I need help with my account please

• 
  James Sun (@LSKMSun) reported 35 minutes ago

  @etrade fix the chart issue on power erase app!!!! @SEC_Enforcement

• 
  J Stonks (@JackfooStocc) reported 40 minutes ago

  @wietg001 @etrade Nobody will help. E*TRADE is the most pathetic company in the world. Their reputation is trashed now because of how awful they’ve treated customers.

• 
  Armada Mondo (@armada_mondo) reported 42 minutes ago

  @rickyaz4 @etrade etrade’s back office support is the worst and they can’t afford to hire enough employees

• 
  Levi Bowles (@LeviABx) reported 42 minutes ago

  @goroe3 @RobinhoodApp Yeah, I have an @etrade account for all the real amounts of cash, and it works just fine and has better support. Robinhood is just small-ball money play time. 😎

• 
  🚀🚀 0001 TRADER 🚀🚀 (@0001_Trader) reported 43 minutes ago

  @questorianist @TDAmeritrade @etrade Because E Trade is the best OTC friendly broker out there. And they don't put restrictions on any OTC stock that is current or has a yield or stop sign. I believe there was a problem with TD Ameritrade when people wanted to buy $HCMC and they were current.

• 
  👑 Wolf Of Covid19 💎🤚🏾 (@WolfOfCovid19) reported 44 minutes ago

  I use @etrade for my otcs if you guys are curious. I’ve heard TD does the same but E*TRADE doesn’t have the same problems other brokers share. Only complaint I have is an outdated interface and when you open an account t it takes 3-5 days for cash to settle. That’s all

• 
  Gabriel Kolendrekaj (@GabrielKol) reported 45 minutes ago

  @etrade you guys are killing me right now. Error message after error message.

• 
  Jeff Van Vlerah (@JeffVanVlerah) reported 48 minutes ago

  Hey there @etrade Impossible to talk to a live person when issues arise - I don’t have 4-5hrs of time to wait on hold. Newly created account “has restrictions”. Need Help!

• 
  Cinematographer/Photographer (@profpalm) reported 50 minutes ago

  @etrade I want to follow up. A E-trade service agent worked tirelessly to fix the issue and the program is working flawlessly now. Thank you @etrade for you dedicated snd great customer service!

• 
  Sheltiemom (@bghill2) reported 51 minutes ago

  @etrade This is the worst idea of which I've ever heard. No manufacturer should do this.

• 
  Matt Werner (@mwerner97) reported 52 minutes ago

  @retheauditors I changed online brokers a year ago. When I looked at Robin Hood, it looked sketchy. I tried one acct at @etrade and they never could open the acct right. I still get random emails from them & can’t reach customer service to stop it.

• 
  Francine McKenna (@retheauditors) reported 52 minutes ago

  @mwerner97 @etrade It's a shame the state of service these days.