E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Website (32%)
• Login (26%)
• Trading platform (26%)
• Withdrawals (16%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
City of Saint Louis	Login	3 days ago
Westland	Withdrawals	4 days ago
Huntsville	Withdrawals	4 days ago
Virginia Beach	Trading platform	5 days ago
Milwaukee	Website	5 days ago
Los Angeles	Website	7 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  OptionalHellcat (@OptionalHellcat) reported 21 seconds ago

  $SPX $7500 SHORT was my setup; I was late Chased for the channel bottom @FiboNachoLibre & VWAP touch on the 14:00EST candle open. Bagged some profit @etrade account. And there’s the slide 🛝 RSI midline dive! Shame on me for not holding a runner; really need to work on that. Broken record.

• 
  Adam Frank Dynda (@JerseyShorz) reported 2 minutes ago

  @grok @Grok I think @etrade is robbing me too. All of a sudden my brokerage account is way down is value when the market is up. Odd.

• 
  Nota Gaylib (@dfdfdfd243799) reported 6 minutes ago

  @GailHedglin @etrade nope, still not working. Losing thousands.

• 
  Gail (@GailHedglin) reported 11 minutes ago

  @grigetio @etrade I'm on hold 25 mins..can't trade can't sell don't answer phone damn

• 
  Steel_City412 (@jason_hemphill) reported 16 minutes ago

  @GailHedglin @etrade They’ve been ******* with my account all week. Every day this week I have not been able to make round trip day trades as if I don’t have over 25k. I’ve called them every day, they say they fixed it but same problem the next day. I’ve been on the phone with them for 1 hour as I type this

• 
  🦄 Fund.Drone.DefenseTech.Photonics $LPTH $UMAC 🐋 (@fundmyfund) reported 19 minutes ago

  @BawzRs @nxtplse @etrade 1 hour down. You have some powers.

• 
  Emre Taştepe (@tastepee01) reported 19 minutes ago

  @etrade Could you please send me the customer service email address privately? I need to contact them via email.

• 
  Heddge (@Bunty11311235) reported 20 minutes ago

  @BenBSP @etrade If your in the trade and losing money take screen shots and file trade enquirey this common for Etrade in Feb they paid me for the app down issue

• 
  Nadia Lo Greco (@NadiaLoGreco) reported 20 minutes ago

  @etrade Do better @etrade have been trying for over a month to access my money to no avail. On top of it, I am now also out money because of your error. The case manager won’t let me escalate beyond him and I still don’t have my money. At my wits end and no one is willing to help me

• 
  glenn mosley (@glennymo369) reported 21 minutes ago

  @etrade Does anyone know of a trading software closer to etrade pro? The new one is absolute **** and probably used to **** the user. I am easing into cash so I can leave this pos.

• 
  C (@Cofc64) reported 22 minutes ago

  @etrade how come no notification of the site being down. Unbelievable. Do better.

• 
  Goyim (@AnonGoyim69) reported 22 minutes ago

  E*Trade @etrade might be the worst broker/investing app there is. Horrible app from 1997 that never changed, can’t buy anything overnight like other brokers, getting tired of it. Any suggestions on where else to take my money?

• 
  Jeff (@__makemoves) reported 23 minutes ago

  @etrade down. Can't exit trades. No chat support. Phone number busy. Zero support. Absolutely awful!

• 
  burby_geek (@burby_geek) reported 28 minutes ago

  @cleg16676935420 @etrade as soon as the MACD showed the market turning it went down. conspiracy

• 
  Apis Equity (@apisequity) reported 28 minutes ago

  If @CharlesSchwab is giving you trouble purchasing $ntrp join us over at @etrade …they’ll let you load the boat down here and ride this one up…let’s go

• 
  Akshay Saraf (@akshaysarraf) reported 28 minutes ago

  @etrade Are you down? Can't login.

• 
  Tyler ''pronouns idiot'' Foster 🤖 (@tylergilfoster) reported 32 minutes ago

  @etrade shut ******** up

• 
  Gail (@GailHedglin) reported 33 minutes ago

  @etrade ETRADES IN TROUBLE CANT LOGIN WEB OR PRO OR MOBILE BIG ISSUES IM ON PHONE HOLD 30 MINS

• 
  Justin RootofGood, Worker Emeritus (@RootofGoodBlog) reported 35 minutes ago

  @Guyon_FIRE @etrade Now that's the E-Trade "service" that I can't wait to leave behind forever!!

• 
  Bball Brainiac (@BrainiacBball) reported 37 minutes ago

  @etrade why doesn’t the download feature in the portfolio view work at all? I’ve tried two different OS (windows and OSX), different browsers and so on. Keep getting “invalid rewuest” errors showing up in the csv file. This has been ongoing for months

• 
  mark lexus (@Mark_Lexus) reported 38 minutes ago

  fix it @etrade power etrade app for $TSLA "No Options are available for the requested symbol"

• 
  BMRTRADERS (@bmrtraders) reported 40 minutes ago

  @etrade complete bs our positions are going crazy and no access you e sold instruments which are now worthless fix immediately please

• 
  Gail (@GailHedglin) reported 49 minutes ago

  @etrade PLZ ANNOUNCE ON CNBC OR X WHATS HAPPENING WE CANT LOGIN ...IM ON HOLD 45 MINS NOW ON PHONE..MUST BE REALLY BAD .

• 
  Steve-Sapphire01 (@Sapphire01Steve) reported 50 minutes ago

  @etrade Your site is down again!! Classaction coming.

• 
  Rick Leggett (@Badgerfan0001) reported 53 minutes ago

  @TeslaBoomerMama @etrade Agree, @etrade has still not helped me in regard to the SPCX IPO. Terrible.

• 
  Anthony Alfidi 🇺🇸 🗽 (@tonyalfidi) reported 54 minutes ago

  @etrade Enabling crypto trading is a really bad move for a brokerage.

• 
  Aashish Patil (@aashishpatil) reported 54 minutes ago

  @etrade 3 days before tax deadline you choose to have system maintenance so I can’t access my tax documents.

• 
  h4#xd (@JsP7Y8) reported 54 minutes ago

  @etrade hi, etrade web has been down for 30 min? what is going on?? I can't sell my position

• 
  Global Contrarian Energy Construct ™ 𓃵 🏹 ♨ 𓂀 (@BakkenShale) reported 59 minutes ago

  --- @etrade Your platform has become nearly unusable for active trading. Constant delays, broken links, and inaccurate data make it impossible to rely on. Real‑time performance shouldn’t feel optional. This needs serious attention. $MS

• 
  Crissie (@latterisgreater) reported 60 minutes ago

  @etrade your customer service reps are nim rods 😬