Is E*Trade down?
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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Problems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (44%)
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Website (38%)
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Trading platform (18%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Login | ||
| Website | ||
| Website | ||
| Trading platform | ||
| Login | ||
| Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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DIRTPOOOR
(@dirtpooor) reported
This morning I was short a few thousand shares of a stock that went up on news. At the bell I saw this and @etrade system magically goes down and I cant get back in for 9 Minutes to close costing me over $7000! Their response: we had no outages...this is how you treat loyal
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Shapshftr
(@Shapshftr) reported
@etrade NO, THE MARKET WILL CRASH!
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GreenTicket
(@Greentix16) reported
Looking for recommendation on trading platforms. Anyone? @etrade is WAY too unstable. Thanks in advance
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Ryan Harris
(@ryanharris662) reported
@etrade I can’t logged into my account and sell my shares. Please help!
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Rick O'Connell
(@MobJobs) reported
@etrade Will you be adding a customer service with telephone or live chat functions at anytime in the future? Also what the record for Hold Time? I think I wanna go for it. It's got to be somewhere in 7 hour range... Stay Average E-Trade
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Loretta Mobbeta
(@MobbetaLoretta) reported
@etrade I’m frustrated with E*TRADE right now! I’ve been unable to log in to for over 3 years! I’ve done everything to get in touch, including sending registered letters but NO ONE RESPONDS. I’ve been on hold more than 3 hours both “live chat” and the phone line. I NEED HELP!!
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truthbus
(@truthbus) reported
@etrade fix your platform
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SG
(@thelostarguer) reported
@etrade Stop tweeting and get somebody to answer at your call center. This is ridiculous nobody cares about your ability to reach new customers. EXISTING CLIENTS care when they can’t have their issues solved with your miserable excuse for customer services.
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🏊♂️🐅✌️🏝🇺🇸
(@tigerswim78) reported
@etrade power E*TRADE at it again. 💩 is down. Horrid platform
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Markian Pawluk
(@mapawluk) reported
@etrade @JonArauzo @etrade, his has been an issue all week. Not only is the online platform buggy, but so is the mobile version. Charts not loading, loss of internet connectivity (in a 200MBs environment), its been horrible.
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Darth Mf Vader
(@WallstreetTaker) reported
Why do thou sucketh soooo bad ? @etrade
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Ganesh K Iyer
(@ganchen2) reported
pathetic customer service @etrade . Moving out to @TDAmeritrade .
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blkgrltrades
(@blkgrltrades) reported
@etrade seriously??? Wtf?
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Alcore
(@a1core1) reported
I have a headache. Dumpster fire morning, thanks to @etrade issues. Came back and somehow managed a 5% profit day. Don’t ask me how. Wish I knew.
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Alexan Vaughan
(@AlexanVaughan) reported
@etrade I can’t buy stocks or access my money despite having plenty in my etrade account. All attempts to reach support have failed, and you said it may take up to 5 days to get a response to my issue. This is unacceptable for a trading platform! #helpme!
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IronTrade
(@IronTrade) reported
Is etrade power down again @etrade ?
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iceman600
(@iceman600) reported
@etrade Fix your power etrade 😡😡😡😡😡😡😡😡😡😡😡😡😡
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Matt Case
(@1LogicMaster) reported
It looks like @etrade portfolio "The service you requested is unavailable, please try back later" isn't fixed. From 6pm to 6am it's fine. Then when trading starts it all goes to heck. Come on MSDW, this is getting old.
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WGZ
(@wggbullet) reported
@etrade do you even care about getting the website and app working for users? they are risking their money !! and thanks for costing me $20k today. down more than 1 hour after market open? really?
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WGZ
(@wggbullet) reported
@etrade do you even care about getting the website and app working for users? we are risking our money !! and thanks for costing me $20k today. down more than 1 hour after market open? really?
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Nurbu Lama Sherpa
(@NurbuLamaSherp2) reported
@etrade @J_Pepe_Br This E*TRADE is **** like robinhood. Down in the morning when we need it the most. ****.
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Joe Cortright
(@CortrightJoe) reported
@etrade My power Etrade is down AGAIN. Please please please stop letting your systems crash or I will have to go elsewhere. I've been using you for 15+ years and would hate to do so.
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Ben
(@beny323) reported
@MNtravis @etrade 'Participants have repeatedly broken into the offices of a police union headquarters building and last month clashed for weeks with federal agents dispatched to protect a U.S. courthouse targeted by protesters.'
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Scott Watson
(@scottbradleywat) reported
@etrade waiting for the crash of 50% for the 3rd flip in my life time, sighed, retired 56, zero debt, top 2%
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Forest
(@f_pass) reported
@InvestFits @etrade What is the issue with Etrade? was contemplating switching to them actually but may think twice based on your feedback.
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Matthew Graveen
(@MattGraveen) reported
@etrade why is the mobile app down?!?
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Stepping Stone Trader
(@Nvest_In_You) reported
Anybody else having problems with Power @Etrade today? #Etrade
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Ben
(@beny323) reported
@MNtravis @etrade 3/7 Participants have repeatedly broken into the offices of a police union headquarters building and last month clashed for weeks with federal agents dispatched to protect a U.S. courthouse targeted by protesters.
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Peggy Smith
(@psmith510) reported
@etrade Outage is just part of the problem. If you need to call 2-3 hr on hold. Use live chat? 2 hr wait
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Ben
(@beny323) reported
@MNtravis @etrade 3/7 'Participants have repeatedly broken into the offices of a police union headquarters building and last month clashed for weeks with federal agents dispatched to protect a U.S. courthouse targeted by protesters.'