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E*Trade

E*Trade down? Current status and problems

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

  • 60% Login (60%)
  • 28% Website (28%)
  • 10% Trading platform (10%)
  • 1% Withdrawals (1%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

CityProblem TypeReport Time
Columbus Website 2 days ago
Ontario Trading platform 3 days ago
Noida Login 7 days ago
Westminster Login 9 days ago
Aiken Withdrawals 10 days ago
Los Altos Login 10 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • JCC1121
    J. C. (@JCC1121) reported

    Hey @etrade, since your customer service agents won’t answer my question, why can’t I open any new positions on $SKYH???

  • neilcoin
    Neil (@neilcoin) reported

    @NestorKim @etrade according to my etrade account all of my QQQ shares are down 100% today @etrade

  • KyleBPratt
    Kyle Pratt 🇺🇦 (@KyleBPratt) reported

    @etrade the $fb option chain is frozen upside down

  • NestorKim
    Nestor Kim (@NestorKim) reported

    Wow @etrade - your platform is down! Pulling a Robinhood?

  • swiftlyspazure
    Spazure 🏳️‍⚧️ (@swiftlyspazure) reported

    I can only login to @etrade from one device. Two different networks. Same password manager on all devices (both working ant not) I suspect some weird security thing is going on but not sure what to do about it. Didn't have any problems before turning on MFA.

  • elbogg
    Jeremy G (@elbogg) reported

    @etrade keep getting declined on a transaction and of course nobody is answering the phones. Help?

  • Nhatman94519
    Nhat Phan (@Nhatman94519) reported

    @Blackopstocks @etrade It’s so stupid when E*TRADE and brokerages pull this crap. Can’t make a trade with it showing no data

  • RubesSells
    Ruben Hurtado (@RubesSells) reported

    @etrade E-Trade Pro Mobile not streaming again, fix it please.

  • ASimpso97378997
    A Simpson (@ASimpso97378997) reported

    @etrade I would love to find out but considdering that there is no way to contact Etrade and the customer sercvice is in the toilet, I guess you are just going to steal my money. Is the shock surprise that Etrade is a scam company now.

  • BentoStox
    Bento Stox (@BentoStox) reported

    @etrade please fix Etrade Pro, more and more glitches everyday, and zero customer support anymore

  • Killar0se
    Killarose 🇺🇦 (@Killar0se) reported

    Etrade down? @etrade not able to log in.

  • pearl_from_sand
    Erin (@pearl_from_sand) reported

    @etrade Why do you not have any customer service to speak of?

  • taylerevanayers
    tayler (@taylerevanayers) reported

    @etrade your app is down today!! Tryna trade ://

  • sandyviolo
    sandy v. (@sandyviolo) reported

    @AMCbiggums @etrade Any that support Canada. 🤔

  • DanielSinor
    Daniel Sinor (@DanielSinor) reported

    @etrade please fix the iOS app portfolio view. It needs horizontal and vertical stop points on scrolling.

  • Geet89759830
    Geet (@Geet89759830) reported

    How can I add nominee in E trade account? Need help no assistance @etrade

  • neilcoin
    Neil (@neilcoin) reported

    @SPACuity @etrade what a weird issue .....alll my QQQ shares are showing at $0.00....things are bad but not that bad

  • SPACuity
    SPACuity (@SPACuity) reported

    To add insult to injury in this tape, ETRADE is showing most positions (at least the ones I own) as having a value of zero this morning. Not exactly what most investors really need to see. The real numbers are bad enough. Thanks, @Etrade !

  • pronouncedKC
    Casie Schiffman (@pronouncedKC) reported

    @etrade Requiring customers to call in to cancel their account is pretty bad, making them wait an hour to reach an agent to cancel an account is a new customer service low.

  • spazure
    Spazureway (@spazure) reported

    All of a sudden @etrade has locked me out of my account. The triggering event? I *added* money to my account. Not sure why that would trigger a security check, but OK. Hold times to call in are over 10 min though, so I can't just call them on my 15 to fix it :/

  • Tracytrades1
    💵🐳 WhaleStocks 🐳💵 (@Tracytrades1) reported

    @etrade really is a terrible trading platform. Its so laggy and slow Im surprised I can even make money on it

  • tdubois23
    td (@tdubois23) reported

    @etrade how do you not have around the clock SPX options per @CBOE new trading hours? Fix asap

  • Skankhunt42anon
    Skankhunt42 (@Skankhunt42anon) reported

    Is there an issue accessing @etrade today?

  • trading_jeff
    trading.jeff 🇮🇱 🇺🇸 🇺🇦 (@trading_jeff) reported

    $QQQ I noticed that in the option that I'm holding, tomorrow's 305 calls, the bid was the same or higher than the bid on a couple occasions for a few moments. Don't know if this is the actual BxA or a glitch. I saw this on @thinkorswim. I also use @etrade, but didn't pay att'n.

  • StockHollywood
    Stock Hollywood (@StockHollywood) reported

    @etrade get ur shyt together!! wtf is going on

  • LaneBuchan219
    Lane Buchanan (@LaneBuchan219) reported

    @etrade I have never been so happy to say good bye to a broker before. Trade station destroys you. Your mobile platform is an absolute joke with the worst connection issues. Goodbye Etrade go F off

  • Tracytrades1
    💵🐳 WhaleStocks 🐳💵 (@Tracytrades1) reported

    What an annoying day. Made money but lost legitimately thousands bc @etrade is so damn slow. I need to change this

  • Goose2217
    _Goose22 (@Goose2217) reported

    @s7bake @etrade This is first issue I’ve ever had with it. I’m not messing with positions so I’m not upset. Even on limit down days in 2020 it worked.

  • BigLgChewbacca
    BigLeagueChewy (@BigLgChewbacca) reported

    Why is @etrade so terrible at streaming prices in real time? That's literally your job. Fix it.

  • memecoinslingin
    Stop69’ing (@memecoinslingin) reported

    @etrade is the worst trading platform if you’re an active trader. Site freezes constantly, prices are wrong. This platform is for old people who want to invest long term in ETFs.