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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (44%)
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Website (33%)
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Trading platform (23%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Colchester |
Login | |
 Columbus |
Trading platform | |
| Atlanta |
Trading platform | |
| Los Angeles |
Website | |
 Reşiţa |
Login | |
| Metuchen |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Clingdaddy
(@Clingdaddy1) reported
@etrade what is wrong with @etrade customer service? There is no chat available. They don’t answer their phones. My balances are off. Switching to @CharlesSchwab
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The Penny Pincher
(@PennyPincher72) reported
@etrade, Fix your L2 on E*trade Pro, Thanks
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Lokesh
(@hairgonebigdeal) reported
@etrade I have so many pointers for you on how to provide better customer service based on my excellent experience with @CharlesSchwab
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Gorilla and the Beast
(@JMunga) reported
$AMC #AMC Anyone else using @etrade and haviong issues with orders being filled? I even tried ordering 1 single share and it's still pending after 10 mins. Ordered 15.97 and even at 15.88 it still wasn't filled.
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jedinine☮️
(@SmellyBean4) reported
@etrade Power Etrade has not worked for me for about a month. I keep getting an error message. I tried Google and Microsoft exp.
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Todd standing
(@standing_todd) reported
@etrade Im not totally sure but i do know donald pushed ivana down the stairs
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Bj WALKER
(@bj4sho07) reported
@etrade Sorry I can not spend another 2hrs on the phone trying to get help it’s the same story every time your back end 👻 team has not responded in 2 weeks. The follow up calls never happen literally the worst experience I’ve ever had banking… I just want my 💴 at this point.
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Kernel Finance
(@krnlfinance) reported
@etrade customer service is terrible. I've been on hold for longer than 3 hours on 5 separate occasions this week just to activate a retirement account. Any suggestions for a better brokerage?
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Al Marino
(@optiontrader78) reported
@etrade I tried for 2 days to reach your customer service and nobody answered. I opened an account with @CharlesSchwab.
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Beegy
(@BeegyPsi) reported
An hour long wait for @etrade customer service.
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Max
(@Maxh408) reported
@etrade Etrade down? All phone numbers not reachable.
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Pritam H Mungse
(@pmungse) reported
@etrade Thanks. It doesn’t make sense at all to restrict the option to worst rated Authenticator app providing this functionality.
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Patrick O'Leary 💉 💉🇮🇪🇺🇸🏰🚢🏰
(@pjaol) reported
@etrade you might want to restart a server or two - website gone funky
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Bulllogic
(@BullLogic) reported
$XELA 2 reboots to get pro working @etrade Zero support for real traders.
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Paul Hanson
(@PaulHansonMedia) reported
If you desire reliable, speedy service don't do business with @etrade
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Drip2Rip
(@TheRealDrip2Rip) reported
@etrade you are shady AF. I know I am not the only one having issues! App as well as desktop. Stop the fuckery.
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Recognizer
(@curtis15823179) reported
@etrade I called and talked to a few different people to ask why Etrade doesn't have a price window pop up when a Candle say on a 10 min chart drops down, wicks up like 4-6 SPX points & a price window let's you know intra price is in. Stockcharts & many other platforms offer?
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Feather
(@freereindomain) reported
@etrade #etrade It's just really basic that I should be able to trust the calculations on the desktop for my PORTFOLIO VALUES and STOCK PRICES on any given day. At a minimum. Switching platforms as soon as feasible. Too many errors constantly to even use it anymore.
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Max
(@Maxh408) reported
@etrade down? All phone numbers are not reachable?
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Mark 💰...🐈
(@SectorTrader) reported
@BullLogic @etrade also have noted numerous occassions where all sudden OON, system/platform issues RIGHT when my huge position gets ++news& goes in play. last time i pulled out +23K off a big swing block that shoulda been $55K+ blocked me out of simultaneous connections etc. anything to fck my $$
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Laura Riordan
(@laurajriordan) reported
@etrade Morgan Stanley weakest = customer service team
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🇺🇦 **** the ************ 🇺🇦
(@ralexeev) reported
How is it legal do not have a be able to close the account on the site, not have a support form and not even a freaking support email address? Only phone numbers that *do not work*. Eh, @etrade?
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Beegy
(@BeegyPsi) reported
Going to your transaction history on @etrade's website, you can view all of your paid out dividends. Interestingly, the automatically generated page can't be copy/pasted out. Is this bad coding, or is this on purpose guys? I don't see an export option either.
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Drip2Rip
(@TheRealDrip2Rip) reported
@etrade WTF What's with the delay/lag????
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3GD RIP
(@aprgibson88) reported
@etrade @SeattleMike14 Or just fix your ****...
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Hollywood uWu
(@TheJrHollywood) reported
@etrade Damn it's almost like we should cut the millions of dollars in bonuses from the execs and distribute it accordingly to the workers that make them their billions as a company..... thoughts?
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Bj WALKER
(@bj4sho07) reported
@etrade had one of the worst banking products and even worse customer service. When you 📞 your on hold for hours and my 💵 is still missing… hey @etrade I need some answers my money been missing for 2 weeks 😡
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EBITDAtiger 🇺🇦
(@EBITDAtiger) reported
@MikeJGayda @etrade @MorganStanley Lose* but who ******** cares. Some twitter ppl have the ***** to tell me I have a low IQ; no I just have fat fingers and type so fast im not looking back. “Spaceships don’t come equip with rearview mirrors”
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jwoodier
(@jwoodier1) reported
@etrade #etrade worst customer service ever!
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Dave7
(@daveDangerous7) reported
@KeithMcCullough I went to do a $15k trade with E*Trade today and they only let me do $6k and then put a block on my account. I called them and they said its a 2 hour wait (and passing the close) for support who will unblock my account. Real ****** @etrade