E*Trade

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

E*Trade Outage Chart 12/07/2025 23:55

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Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

  1. Login (46%)

    Login (46%)

  2. Website (38%)

    Website (38%)

  3. Trading platform (17%)

    Trading platform (17%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesJuneau Login
United StatesClermont Website
IndiaPanaji Website
United StatesCypress Website
United StatesFort Lauderdale Login
United StatesPortland Login
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • RPSportsBetting RP Sports Betting L.L.C. (@RPSportsBetting) reported

    @etrade DON’T USE E*TRADE. THEY WILL LOSE YOU MONEY CAUSE THIER SERVERS ARE DOWN & TAKES 3 HOURS TO GET SOMEONE FROM CUSTOMER SERVICE ONLY TO TELL YOU, “YOU NEED TO TALK TO A TRADER” WHICH IS ANOTHER 4 HOUR WAIT! **** YOU E*TRADE!

  • afvet333 Joshua Truesdell (@afvet333) reported

    @etrade I waited a total of 17 hours on the phone last week, on one 5 hour wait waiting to speak to a trader the line just hung up after 5 hours. Today it hung up yet again after 5 hours. This is the worst cust service I have ever seen.

  • MrRager1376 E. Lee (@MrRager1376) reported

    @LarryTheSir @etrade Their slow transfer speeds is aggravating as an investor

  • speak2me Mike Speaker (@speak2me) reported

    @PilotDanny @etrade Still trash today. E*TRADE PRO has Crashed or been frozen all morning. PRO platform is failing and @etrade just does not care - complained repeatedly and hours with tech support - they are well aware of issues and nothing changes. Utter incompetence. Changing brokers.

  • LarryTheSir Sir Larry (@LarryTheSir) reported

    @Augustus81118 @etrade It is very time consuming to get thru to them, have to plan for a call. That's my concern, but outage for an extended period and the market moves on. All this easy tech could really bite hard if it fails for an extended time.

  • RPSportsBetting RP Sports Betting L.L.C. (@RPSportsBetting) reported

    @etrade DON’T USE E*TRADE. THEY WILL LOSE YOU MONEY CAUSE THIER SERVERS ARE DOWN & TAKES 3 HOURS TO GET SOMEONE FROM CUSTOMER SERVICE ONLY TO TELL YOU, “YOU NEED TO TALK TO A TRADER” WHICH IS ANOTHER 4 HOUR WAIT! **** YOU E*TRADE!

  • ProfitNapz Profit Napz😴💰 (@ProfitNapz) reported

    @etrade Terrible platform. DO NOT USE

  • LarryTheSir Sir Larry (@LarryTheSir) reported

    @Augustus81118 @etrade it is very time consuming to get thru to them, have to plan for a call. That's my concern, but outage for an extended period and the market moves on. All this easy tech could really bite hard if it fails for an extended time. @etrade #etradedown

  • RPSportsBetting RP Sports Betting L.L.C. (@RPSportsBetting) reported

    @etrade DON’T USE E*TRADE. THEY WILL LOSE YOU MONEY CAUSE THIER SERVERS ARE DOWN & TAKES 3 HOURS TO GET SOMEONE FROM CUSTOMER SERVICE ONLY TO TELL YOU, “YOU NEED TO TALK TO A TRADER” WHICH IS ANOTHER 4 HOUR WAIT! **** YOU E*TRADE!

  • slfairless Slfairless (@slfairless) reported

    @Jcazz17 @etrade For real. Complete **** show at the worst possible time. @etrade try harder, ffs.

  • StockHollywood Stock Hollywood (@StockHollywood) reported

    @etrade your platform completely broke down there. Fix it.

  • Augustus81118 🔶Augustus 📿⚔️🇺🇸 (@Augustus81118) reported

    @LarryTheSir @etrade I’ve been on hold for 18mins. Started a chat with support and it says my wait time is 185mins... 🤨

  • Michael201409 Michael (@Michael201409) reported

    @etrade Etrade Pro - could not connect to download server since last 2 hours!.

  • CitiesOfHeroes Johnny Joy Bringer (@CitiesOfHeroes) reported

    @etrade can't get into my account and customer service hold time seems near infinite. Reset pw did not work. What can I do?

  • rolandoZ20 rolandoZ (@rolandoZ20) reported

    @etrade what a coincidence every time there is a lot of buying in the markets, E*TRADE goes down. It’s as if they are trying to protect those rich and powerful investors from losing. Or maybe they are just stupid

  • therealtomhomas Tom (@therealtomhomas) reported

    @jimcramer Yes, @etrade had multiple errors

  • artinvestorz art investorz (@artinvestorz) reported

    You guys need to fix these execution speeds. Fck'n slips galore #etradepro @etrade

  • daman_maurice Maurice daman (@daman_maurice) reported

    @etrade HELP I CANT LOGIN!

  • TradingMoneyman Peter Griffin (@TradingMoneyman) reported

    @etrade another day another bullshit I got forced to hold losers at open and missed all my day trades which could have giving me profits for the whole week Stop the bs and fix your ****. WHAT THE ACTUAL **** IS YOU GUYS DOING !! GET YOUR **** TOGETHER

  • Jayalattar Jay Al attar (@Jayalattar) reported

    @a1core1 @etrade @CharlesSchwab same goes to you. I lost some of my profit because I spent the first hours getting error or ticker is not valid and could sell my option or stock.

  • DheerajSarwaiya Dheeraj Sarwaiya (@DheerajSarwaiya) reported

    @etrade you guys seriously need to work on your customer support. A wait time of over 2 hrs is crazy.

  • pamela_bea_ Pamela (@pamela_bea_) reported

    @etrade Does anyone work there anymore? I’ve tried calling customer service so many times waiting for an hour for someone to pick up before I end up hanging up. I have stocks and money with you and I can’t believe it’s impossible to speak to someone it’s insane

  • bikky6 Venkata Bharadwaj Komaragiri (@bikky6) reported

    @etrade Dear etrade customer support, estimated wait time for a call or chat representative is 3 hours and we dont have a call back option. How better you can assist us other than this way?

  • Greentime4us GT-GreenTime (@Greentime4us) reported

    @etrade get yo **** together. Etrade pro is acting like a POS. We all leaving if you dont FIX IT!

  • Brianlepro B. Lepro (@Brianlepro) reported

    @etrade is such a bad platform. Market trade executing at 10% above stock levels. Not even a candle at this price; @MrZackMorris @WallStJesus what's your platform of choice

  • RPSportsBetting RP Sports Betting L.L.C. (@RPSportsBetting) reported

    @etrade DON’T USE E*TRADE. THEY WILL LOSE YOU MONEY CAUSE THIER SERVERS ARE DOWN & TAKES 3 HOURS TO GET SOMEONE FROM CUSTOMER SERVICE ONLY TO TELL YOU, “YOU NEED TO TALK TO A TRADER” WHICH IS ANOTHER 4 HOUR WAIT! **** YOU E*TRADE!

  • afvet333 Joshua Truesdell (@afvet333) reported

    @kmmomof3 @etrade I just waited 5 plus hours and the line hung up. This company is so bad.

  • 123Kiki Caroline (@123Kiki) reported

    @etrade My watch list is completely gone. Really ?? Pathetic. All day long problems.

  • LarryTheSir Sir Larry (@LarryTheSir) reported

    @etrade is down. #etradeisdown. Fix this @etrade.

  • MaxIsinTheHouse Peter Max Viscomi (@MaxIsinTheHouse) reported

    @etrade Your website lately is not worth the time. I have been a customer for decades. This is the worse. Enough for me to start looking for a new online trader. Your support of late is pitiful as well, hence this tweet instead of a phone call, which you will NOT answer.