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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (44%)
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Website (34%)
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Trading platform (22%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Elmont |
Login | |
 Wellsford |
Login | |
| San Francisco |
Website | |
 Idar-Oberstein |
Website | |
| Las Vegas |
Trading platform | |
| Peoria |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Zach Riggle
(@ebeip90) reported
.@etrade 2FA is the worst. You **append it to your password** which makes password managers ask to update the saved password *and* you have to remember to do it: * No separate box * No prompt * No useful error msg They also force a Norton app for 2FA Be better, @etrade.
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American Honey
(@LoveUSA2021) reported
@etrade your site is not opening. You're lucky the markets are closed today. God forbid someone should have to make a trade! @TDAmeritrade has no problem!
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Stock Hollywood
(@StockHollywood) reported
@etrade damn man ya'lls options chain is ****** up badly today
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Crypto Ro Ro
(@tino_crypto) reported
@etrade @etrade4rias I set up account yesterday and funded it. Now can’t sign in today. Went to chat and wait time is 205 minutes! Great experience 😳😡
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Zach Riggle
(@ebeip90) reported
@tvidas @etrade Looks like they still support hardware tokens, and it’s exactly the same scheme (append 2FA token to password)
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Craig Hyatt
(@hyatt_craig) reported
@etrade what’s going on in the customer service department? Just sat on hold listening to music for 16 minutes. Finally hung up..
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Kiron Bramble
(@LenoxBramble) reported
@etrade why is E*TRADE Pro so slow today?
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make in india
(@gujjuchokkra) reported
@etrade not able to email reach chat support, i need to reset my password which i have lost
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G-Know
(@FibonacciSQNC) reported
So many problems with @etrade this morning
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Sam Mullin
(@sammullin_12) reported
@etrade please get rid of the God awful holding music, my ears are bleeding.
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billydslc
(@billydslc) reported
Bad quotes @etrade look like they are fixed @Jonk87 @timothysykes #2021monastery $etfc $ms
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HMG
(@hgvest) reported
@etrade here's a novel idea how about answering your phones!!!!!!!!!!!!!! WTF!!!! Hire more people lots still out of work!! I know that is a tough thing to do what in life isn't?
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AJA4
(@j_aja4) reported
@etrade My web page and E*Trade Pro are badly inconsistent today, nothing matches. Options prices on ETP are not posting for many issues.
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TheHonestTrader
(@dd_trades) reported
@etrade @gujjuchokkra Yea clearing cache doesn't work and no one on the phones can help me. Get your **** together. This is completely unacceptable.
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thetjryan
(@thetjryan) reported
@etrade I can’t, no one seems to answer on the customer service line. I’ve been on hold for over 4 hours without a response on the live chat widget or phone.
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TheHonestTrader
(@dd_trades) reported
11pm and @etrade still hasn't resolved anything. Terrible service.
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Steven Colbert
(@StevenC65132337) reported
@etrade FYI GET YOUR MONEY OUT OF THE STOCK MARKET ASAP. TECHNOLOGY AND COMMUNICATION STOCKS WILL TAKE A NOSE DIVE STARTING ON JANUARY 20th, INAUGURATION DAY! WILL BE VOLATILE GOING DOWN BIG TIME. ALL THE BIG PLAYERS WILL BE TAKING THE MONEY OUT OF THE STOCK MARKET. YOU ARE WELCOME.
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Lance Corcimiglia
(@LanceCorc81) reported
@etrade please fix etrade power from bugging. Had a trade that kept saying filled, then open, then filled, then open again. Tried cancelling out, did not work. There were a lot of frustrating problems today for me and I'm sure others too.
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Ray Shore
(@RayShore3) reported
@etrade Fix the Pro!!!! Everytime I try to do something shuts down!!
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StockRanger
(@StockRanger_) reported
@etrade and $AITX fills were absolutely horrible. Not sure how etrade has gotten so bad?
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Steven Colbert
(@StevenC65132337) reported
@etrade FYI GET YOUR MONEY OUT OF THE STOCK MARKET ASAP. TECHNOLOGY AND COMMUNICATION STOCKS WILL TAKE A NOSE DIVE STARTING ON JANUARY 20th, INAUGURATION DAY! WILL BE VOLATILE GOING DOWN BIG TIME. ALL THE BIG PLAYERS WILL BE TAKING THE MONEY OUT OF THE STOCK MARKET.
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Adam O'Shell
(@AdamOShell) reported
@etrade whats going on? Been trying to get support for 5 DAYS. Multiple emails, waited on chat support for 4 hours, and countless hours on hold on the phone.
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TheHonestTrader
(@dd_trades) reported
@AldairRomano3 @etrade I'm not entirely sure. I know that other platforms have their issues as well. Very frustrating that across the board, these platforms have a difficult time when volume or volatility increase.
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Justin
(@Justin14443194) reported
Is @etrade mobile down??? Unable to access anything and it take hours to talk to a person on the phone.
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Scott Lehman
(@ScottL0413) reported
@etrade You can file a complaint here: FINRA Investor Complaint Center 9509 Key West Avenue Rockville, MD 20850-3329 Phone: (240) 386-HELP (4357) Fax: (866) 397-3290
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'Le poulpe Francaise'
(@LUFCLew) reported
@etrade @crumbpuff Why give out a phone number if nobody’s on the other end to answer it? Your app is not working. This is costing me money.
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truthbus
(@truthbus) reported
@etrade your platform is frozen every morning - FIX IT
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S.Harris
(@HarrisStuart_LA) reported
@etrade has sent me monthly statements for years at an approximate cost of 40cents/statement. I tried to close my account YEARS ago...they screwed up and didn’t do it and it wasn’t worth my time to fix. I have 18cents in the account...WHERE ARE THE SIX-SIGMA GUYS?? #sloppy
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Stock Hollywood
(@StockHollywood) reported
@mister_zeee @etrade yeah man wtf, killin' me today
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Shannon Exum
(@slexum) reported
@etrade WTF is wrong with the platform's, options are no loading properly