E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Login (61%)
• Website (29%)
• Trading platform (8%)
• Withdrawals (2%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Brasília	Website	3 days ago
Brookhaven	Trading platform	3 days ago
Atlanta	Website	3 days ago
Minneapolis	Login	3 days ago
Schaumburg	Login	4 days ago
Belleville	Login	4 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TwoThree (@TwoThreeXYZ) reported 7 minutes ago

  @JoldersmaBrian @DanielMCharter @etrade I loved it until lately. Constant log in problems and lag

• 
  Zack (@Fr3nchMontana) reported 9 minutes ago

  @biswamohanm @TheTradingNinja @etrade Nah etrade is down

• 
  sachin sanghi (@sanghisa) reported 10 minutes ago

  @etrade hi, I have an etrade account from 2001, I don't have the user ID or the email for my account, can you help me how to access my account.. I have the paper statement from 2003..

• 
  h4#xd (@JsP7Y8) reported 12 minutes ago

  @etrade hi, etrade web has been down for 30 min? what is going on?? I can't sell my position

• 
  🦄 Fund.Drone.DefenseTech.Photonics $LPTH $UMAC 🐋 (@fundmyfund) reported 19 minutes ago

  over half an hour down - wow @etrade think we can live with 2-3 minutes here or there but this is insane

• 
  Gail (@GailHedglin) reported 20 minutes ago

  @grigetio @etrade I'm on hold 25 mins..can't trade can't sell don't answer phone damn

• 
  Justin RootofGood, Worker Emeritus (@RootofGoodBlog) reported 23 minutes ago

  @Guyon_FIRE @etrade Now that's the E-Trade "service" that I can't wait to leave behind forever!!

• 
  Gail (@GailHedglin) reported 23 minutes ago

  @etrade ETRADES IN TROUBLE CANT LOGIN WEB OR PRO OR MOBILE BIG ISSUES IM ON PHONE HOLD 30 MINS

• 
  Anthony Schumer (@ArthurSchl67247) reported 26 minutes ago

  @etrade I am on hold with ETrade customer service (non customer service) for 54 minutes because, for technical reasons on THEIR end) I can't log into my account. At this rate the market will close by the time I get a person to pick up my call. I will be moving out.

• 
  THE PENNY HEIST (@TheeEvilHag) reported 27 minutes ago

  @TwoThreeXYZ @etrade My etrade was working … been trading without issue today

• 
  Stockshop1988 (@stockshop199020) reported 30 minutes ago

  @etrade Updates would be nice if your entire site goes down. Yall liable right?

• 
  Randy Daniel (@NerdRandy) reported 31 minutes ago

  @etrade Very disappointed that the service is down and customer support wait times is long and ETrade hasn’t notified customers via any means of the outage of service.

• 
  BasedBigTech (@BasedBigTech) reported 31 minutes ago

  @BuyBooksNotBeer @_TheWhiteLion__ @etrade It’s a great platform for serious traders! This outage is unfortunate.

• 
  NoMad (@mySanctuaries) reported 33 minutes ago

  @etrade @MorganStanley This has been an issue for many years. Several others too. I thought the issues would be fixed when Morgan Stanley bought them. No such luck. The app data still sucks!

• 
  Brian (@Brian7722763252) reported 35 minutes ago

  @etrade I cant login. Im lossing money. How will u compensate for this?

• 
  ShaedyChirps (@ShaedyChirps) reported 37 minutes ago

  @TimSpursFan @etrade well i mean things are down enough not much is going to get called away, but its also down enough abbv might be put away... i should look up that ex divident date since im sitting here refreshing

• 
  Shoshana (@shanak10) reported 41 minutes ago

  Anyone else having issue logging in to @etrade website?

• 
  BMRTRADERS (@bmrtraders) reported 41 minutes ago

  @etrade complete bs our positions are going crazy and no access you e sold instruments which are now worthless fix immediately please

• 
  Izzy (@diamondguyizzy) reported 43 minutes ago

  @fundmyfund @etrade THIS IS AWFUL

• 
  Aashish Patil (@aashishpatil) reported 43 minutes ago

  @etrade 3 days before tax deadline you choose to have system maintenance so I can’t access my tax documents.

• 
  Steel_City412 (@jason_hemphill) reported 48 minutes ago

  @GailHedglin @etrade They’ve been ******* with my account all week. Every day this week I have not been able to make round trip day trades as if I don’t have over 25k. I’ve called them every day, they say they fixed it but same problem the next day. I’ve been on the phone with them for 1 hour as I type this

• 
  Tru (@TrueStockData1) reported 50 minutes ago

  @Joedirt12321 @etrade wtf man. I will never, ever, ever use ETRADE again. Watching position literally go into loss right now and I can't do a thing about it

• 
  Grigetio Dodger (@grigetio) reported 53 minutes ago

  @etrade could you at least acknowledge that there is an issue? wtfbbqkthxbye

• 
  Global Contrarian Energy Construct ™ 𓃵 🏹 ♨ 𓂀 (@BakkenShale) reported 53 minutes ago

  --- @etrade Your platform has become nearly unusable for active trading. Constant delays, broken links, and inaccurate data make it impossible to rely on. Real‑time performance shouldn’t feel optional. This needs serious attention. $MS

• 
  Mark Brown (@markbrownwriter) reported 54 minutes ago

  @etrade is the worst! They’ve screwed up with my submitting a stock certificate for deposit. I’ve had to call them more than a dozen times over the past two months. And I always get the same answer: Call back in a few days. I can’t wait to close my account there.

• 
  dayum.daniel (@dayumm_daniel) reported 56 minutes ago

  @etrade how would you allow someone to buy something and then not let them sell it. Wtf!?! Crooks

• 
  Bball Brainiac (@BrainiacBball) reported 60 minutes ago

  @etrade why doesn’t the download feature in the portfolio view work at all? I’ve tried two different OS (windows and OSX), different browsers and so on. Keep getting “invalid rewuest” errors showing up in the csv file. This has been ongoing for months

• 
  Tru (@TrueStockData1) reported 1 hour ago

  @Joedirt12321 @etrade wtf im not able to get back in

• 
  GuyonFIRE (@Guyon_FIRE) reported 1 hour ago

  Hey @etrade are your networks down? Cannot log in and can’t get anyone on the phone

• 
  ⚡️420⚡️ (@WZ_420) reported 1 hour ago

  @TwoThreeXYZ @etrade The worst. Started using my Schwab / Think or Swim since E*trade got rid of Promain