E*Trade status: trading issues and outage reports
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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Problems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
- Login (36%)
- Website (28%)
- Trading platform (25%)
- Withdrawals (11%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Trading platform | 2 days ago |
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Login | 12 days ago |
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Trading platform | 12 days ago |
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Trading platform | 17 days ago |
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Website | 22 days ago |
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Trading platform | 22 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Melissa (@angelaira) reported@etrade You are only as good as you customer service, and yours is lacking.
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Woton (@BlueWizard777) reported@etrade ******* banks. 4% vs 18%+ for credit Hope I live to see it all come crashing down
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Apis Equity (@apisequity) reportedIf @CharlesSchwab is giving you trouble purchasing $ntrp join us over at @etrade …they’ll let you load the boat down here and ride this one up…let’s go
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Tobias (@hostileunivers) reported@etrade E*trade will offer you money to open an account and never pay you, I’ve opened three with them, an IRA, a savings account and an individual brokerage account, never got paid their promotion for any of them, bad company
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Miko (@wintament) reported@etrade finally got someone to answer - When they answer please be polite - not the fault of the rep - so keep it civil but do emphasize that being a customer is probably no longer in your best interest if you want to vent
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Creemer (@Creemer14) reported@etrade the system is down and not even reading my social security on the phone.... I waited on the phone for awhile....Please address....Thanks....
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Mickey (@ELITESTOCKPICK) reported@etrade You should focus on keeping your website up so it doesn’t go down on a trading day
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Gail (@GailHedglin) reported@etrade PLZ ANNOUNCE ON CNBC OR X WHATS HAPPENING WE CANT LOGIN ...IM ON HOLD 45 MINS NOW ON PHONE..MUST BE REALLY BAD .
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Saurabh (@thes9h) reported@etrade is down across all platforms. Is there an ETA or customer communication that we can expect? #etradedown
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Jane Feehan 🇺🇸 (@jfeehan888) reported@em26jamie @etrade App login problems today
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❀Dawson❂ (@DawsonBarcey) reported@coinbase I just initiated a stock portfolio transfer from E*TRADE to Coinbase. E*TRADE was able to get on the phone with me and verify the outgoing transfer and making sure that I got my reimbursement for the fee that they had charged me. I can’t get a single human person at Coinbase both on chat or phone to assist me about the transfer verification. I feel like I should transfer all my **** back to @etrade because their customer service is superior.
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Heddge (@Bunty11311235) reported@BenBSP @etrade Yes but future accounts are not working
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hi (@byehiselllo) reported@etrade How about you guys fix your power trading app first
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BeastModeStocks (@BeastModeStockz) reported@NotFinancialRep @SchwabTrading @etrade Same happening with TD Canada. Used to be great. Now cant make a trade there. Worsr decision they made was reviewing every trade and making people call in trades. Worst part is when someone answers they have to get approval for a trade cause they are not licensed. 10 min execution for a trade that moves in milliseconds. 🗑 is a compliment to TD. Junk.
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Gail (@GailHedglin) reported@etrade ITS UP NOW GUYS LOGIN!!!
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I want a Tesla, need them SPCX IPO shares ,waiting (@We_Rock_On) reported@Fidelity @etrade UPDATE: 10 lousy shares showed up in my fidelity positions ,seriously, wtf am I going to do with 10 shares . 10 shares so you hope we keep our accounts with ya ,well you ARE WRONG .
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StocksNDietCoke (@JackJacobsonAZ) reported@etrade how the hell is your $SPCX quote different from my Schwab and Nasdaq quote? @MorganStanley please help and bring back pro
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Islander Bob (@Islander_Bob) reported@etrade Fix your damn website!
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Islander Bob (@Islander_Bob) reported@etrade down again. You suck! Moving to @RobinhoodApp !
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215Hustler (@215Hustler72) reported@etrade outage is insane, im scalping and cant sell. Missed my exit.
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GOAT (@DairyQu64778493) reported@etrade Your site, app and customer service lines are all down right now. I have buy/sell orders that I don’t know if they’ve been filled and cannot exist. What is going on?
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Randy Daniel (@NerdRandy) reported@etrade Very disappointed that the service is down and customer support wait times is long and ETrade hasn’t notified customers via any means of the outage of service.
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Steve-Sapphire01 (@Sapphire01Steve) reported@etrade Your site is down again!! Classaction coming.
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Grigetio Dodger (@grigetio) reported@etrade could you at least acknowledge that there is an issue? wtfbbqkthxbye
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BMRTRADERS (@bmrtraders) reported@etrade complete bs our positions are going crazy and no access you e sold instruments which are now worthless fix immediately please
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jad (@jad14219655) reported@etrade Instead of tweeting can you fix your charts? Some of us are trying to make decisions.
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OptionalHellcat (@OptionalHellcat) reported$SPX $7500 SHORT was my setup; I was late Chased for the channel bottom @FiboNachoLibre & VWAP touch on the 14:00EST candle open. Bagged some profit @etrade account. And there’s the slide 🛝 RSI midline dive! Shame on me for not holding a runner; really need to work on that. Broken record.
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Osman Sarood (@osarood) reported@etrade 's platinum service is crap! Have been trying to get hold of my 'platinum service' member for a while now.
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Gail (@GailHedglin) reported@grigetio @etrade I'm on hold 25 mins..can't trade can't sell don't answer phone damn
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Author Brett Scott Ermilio (@BrettErmilio) reported@etrade Bad look and no info on the downage. Def need to move a chunk of my money to my Fidelity acct so I can at least have more balance. This happens too often with this platform.