E*Trade

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

E*Trade Outage Chart 03/19/2024 03:25

At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

  1. Login (54%)

    Login (54%)

  2. Website (26%)

    Website (26%)

  3. Trading platform (19%)

    Trading platform (19%)

  4. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
UgandaKampala Login
United StatesPompano Beach Trading platform
United StatesTacoma Website
United StatesNorristown Trading platform
United StatesWindham Login
United StatesSeattle Trading platform
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • CptAJones Cpt. (@CptAJones) reported

    So I might gripe about @etrade trading platform sometimes, but let me say this as well, in the interest of fairness: Etrade customer service is awesome. They reach out and, even when it's pretty clear I'm a gambling degenerate, still try to address issues with their platform.

  • noobtrader002 Tim the strat trader Taylor (@noobtrader002) reported

    @InfinityTradesX @etrade Damn I’m callin tdameri trade them cocksuckibg suckers owe me major $$ same shot happening since last week

  • DonnaToral Donna Toral (@DonnaToral) reported

    @etrade has the WORST CUSTOMER SERVICE ever!

  • bm74733 blab n gab (@bm74733) reported

    @etrade Is the E-Trade app down? It won't let me login

  • MisterEm3 4-legged stool (@MisterEm3) reported

    @etrade Fix your margin rates or **** off.

  • daniloguasticci Danilo (@daniloguasticci) reported

    @meadia @etrade mine down too, can't login and when I reset my password it says it changes nd then says invalid when I try to log on again

  • JoeSpraga J🍩e Spraga📚🥄 (@JoeSpraga) reported

    Hello @etrade I need some help asap, ty.

  • tallytherally Sue (@tallytherally) reported

    Looks like @etrade will suddenly have another spontaneous software glitch.

  • TheBoulNate Content Creator (@TheBoulNate) reported

    @D_Frank34 @SoFi @etrade Damn.. yeah I was looking for a site where I can do partial shares

  • HelloSarahkay Sarah Kay (@HelloSarahkay) reported

    @etrade I cannot get in touch with your customer service for days now! My account is restricted. What gives?

  • xfillorian @8thGradeStan® (@xfillorian) reported

    Yo @etrade pick up the damn phone; it's been an hour and 40 minutes @etrade4rias

  • jablamsky Jessica Ablamsky (@jablamsky) reported

    @j_aja4 @etrade I also had issues buying and selling. Not ok.

  • EnnisDakhil Ennis Dakhil (@EnnisDakhil) reported

    @grudgegoat @etrade Having the same issue. Called 5+ times. On hold for over an hour each time. This is unacceptable.

  • elavin58 Eric Lavin (@elavin58) reported

    @DPittman63 @etrade Yet again I’m not able to execute any trades due to Etrade’s problems. This is brutal. Great timing with all the market volatility

  • seancasteel7 sean casteel (@seancasteel7) reported

    @0001_Trader @etrade @TDAmeritrade Oh I know! I use E*TRADE as well and love it. I was just trying to help people, if they had an issue purchasing they’d have the knowledge to try purchasing a different way. And yes. That would SUCK *** paying that much in fees!!

  • FadeTheAction Fade The Action (@FadeTheAction) reported

    @etrade hey did you guys just give up on customer service? I sent an email 2 days ago after not being able to reach a representative on 3 separate days of waiting over an hour on hold. My issues is not #amcstock #gamestopstock related. Can I get some help? @Fidelity how you doin?

  • mastapeanut Patrick Romero (@mastapeanut) reported

    @etrade HIRE MORE CUSTOMER SUPPORT! This is ridiculous. All your tweets have people complaining about the same issue. You are losing customers, you are losing money!

  • thiagocatao Thiago (@thiagocatao) reported

    @etrade you guys are holding funds for 2 months for US taxes (which I am not a US citizen) without replying to any of the messages sent on customer service. Do we need to go towards legal action to get our money back?

  • j_aja4 AJA4 (@j_aja4) reported

    @jablamsky @etrade Ever get an answer? It got better by the afternoon yesterday, and no problems today.

  • ELNoriega28 Dad (@ELNoriega28) reported

    @etrade hey did you guys just give up on customer service? I sent an email 2 days ago after not being able to reach a representative on 3 separate days of waiting over an hour on hold. My issues is not #amcstock #gamestopstock related. Can I get some help? @Fidelity how you doin?

  • XspensiveTTV Trip (@XspensiveTTV) reported

    @etrade has to be the worst app I’ve ever used in my entire life. Took money out of my account... couldn’t use it until almost 5 days after it came out of my bank. Now all of a sudden I can’t transfer back into my bank. Was on hold with them for over an hour

  • LovesTheWords Ronni Ron the Bonbon (@LovesTheWords) reported

    @etrade Did you limit trading in order to help the hedge funds?

  • Coinicarus Coinicarus.💩coin.Encryption🗝️Algo (@Coinicarus) reported

    @jessedo @etrade Sadly many people really have no idea how slow final settlement is in our current system.

  • OptionsRule OptionsRule (ORB) (@OptionsRule) reported

    FIX YOUR OPTION CHAINS @etrade @CharlesSchwab ARE YOU KIDDING ME? COME ON

  • cameroniadeluca Cam Iadeluca (@cameroniadeluca) reported

    Why is your system down again? @etrade Figure it out!!

  • 0001_Trader 🚀🚀 0001 TRADER 🚀🚀 (@0001_Trader) reported

    @LukeWil84512110 @Etrade does not let you trade C.E. stocks which is good in my book because it's for your safety. At any time they can get delisted and 100% of your investment goes down the drain!

  • sidharthapriye Sidhartha Priye (@sidharthapriye) reported

    Hey @etrade - you sold off a limit order set at $160 at a market price of 243$ and change. Why the hell would you do that.I have DMed you regarding this and have been trying to reach you for last 2 days but your awful customer service doesn’t pick up @SEC_News @chamath #DoNotSell

  • meadia H. VARNADO (@meadia) reported from Jackson, Mississippi

    So is @etrade down or something tried to login via app and web and it wont let me on and I was literally on 20 minutes ago

  • jcaron5 Joe Caron (@jcaron5) reported

    @InfinityTradesX @etrade I trade on E*TRADE, @TradeStation and interactive brokers. I like TradeStation platform but for the last 4 days can’t call, chat email support I needed to withdraw cash. Took me 1 min at E*TRADE. May move my account over

  • cgemar Christian Gemar (@cgemar) reported

    @etrade You guys are a complete shitshow. I have been on hold THREE DIFFERENT TIMES today/yesterday for a total of 4.5 HOURS and have yet to get someone on the phone! This is absolutely ABOMINABLE and UNACCEPTABLE customer service management! I am going to report you to the regulators!!