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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (47%)
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Website (35%)
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Trading platform (18%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Salt Lake City |
Website | |
| Dallas |
Website | |
| Redwood City |
Trading platform | |
 Dublin |
Login | |
| Alden |
Login | |
| Farm Hill |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Pak
(@chuvakdude87) reported
@Faanfairlane @etrade Try @TDAmeritrade better platform and service
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Matt Schonert
(@MattSchonert) reported
@etrade I need someone to please contact me regarding a customer service issue. I submitted a request a month ago, plus a follow up message two weeks ago. I received what seem to be automated messages, which failed to address the problem. I need a reply from a human ASAP. Thanks.
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Josh Allen
(@jjoshallen) reported
@TraderBryce @etrade Lightspeed lightspeed lightspeed lightspeed, only issue is it’s too fast and smooth I feel like I’m paper trading sometimes
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IdleFellow
(@jcronkdc) reported
Is anyone else having issues completing orders on etrade? And no level 2 all of the sudden? It's been terrible lately. @etrade $SYSX $USBL $HMBL
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OtcStockSlayer
(@OtcStockSlayer) reported
@T1PClub Ahhhh your bs scanner, i forgot about that. Lol its caveat emptor, anyways my broker @etrade doesn’t allow me to trade it. 😒😒😒 its too risky, since when did my money become their problem?
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Zachary Flanagan
(@WhiteBelt4Life_) reported
@etrade when will you fix your long wait times? Why do you not have a call back feature? This is unacceptable in a market as competitive as yours.
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Armin
(@ArminHalilovic_) reported
@etrade fix ur app!!!!!
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Zack
(@zackdist) reported
@etrade why is my L2 not working?
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Lewd Libertarian
(@LewdLibertarian) reported
To fix, I have to submit a NEW application and write some special verbiage across the top so they can "repaper" the account so that they can then close it. Ridiculous. Thanks @etrade!
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Hercules
(@Hercules_Trader) reported
Please @etrade... Do not be broken all day, you make it very hard to do well anything Sincerely, Me
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Ryan Moloughney
(@MoloughneyRyan) reported
@etrade can you please fix power this is beyond annoying thx
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Flint Beckstone
(@flintb22) reported
Yo @etrade fix the zeroing ****.
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Alex Pak
(@chuvakdude87) reported
@etrade Bye Etrade! Slow platform, money control, and poor communication service! If you sell and then have change of heart or try to limit your risk, YOUR money will be held hostage @TDAmeritrade here I come
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A Z I M I
(@Azimimusic) reported
Sooo @etrade when are you guys going to support fractional share purchasing?? You guys are behind on this front by a long shot
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MAENT
(@MIKEAKE60254951) reported
As soon as I transferred the money again. I mean as soon as I clicked the button all the securities were sold at a $1400 loss. @etrade says they are not responsible for their own issues and that I'm screwed. I could not do this to one of my customers. I would make it right
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Travis Weitzel
(@travisweitzel) reported
@Lowes canceled an order without explanation and now most of the prices are +400%. Their solution: reorder. @etrade mixed up ESAs for my kids. Their solution: instead of renaming, reapply and move assets. Making customers jump through hoops is NOT the solution. #DoTheRightThing
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Michael Luft
(@luftomatic) reported
@etrade You need to hire more people in customer service. Every time I call, I am on hold for 45 minutes. Get it together for crying out loud. Sincerely, a long time customer here since 2014.
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#Faanwilder™
(@Faanfairlane) reported
@etrade why cant i open an account with you guys? Services down?
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Ian Badeer
(@IanBadeer) reported
@etrade Support request has already been sent. Paperless should be the standard for your new accounts, not the exception. Design a user experience that is pro-trader, not the other way around.
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MariaSinaloa
(@MariaSinaloa3) reported
@etrade is as bad as robin hood, their market orders are way off the market and their systems are so slow!
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Wolf Street Trader
(@WolfStreetTrade) reported
@AznOptions @etrade were you having those issues on etrade pro?
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no wonder 🦅
(@omgnowonder) reported
E*TRADE has got to be the worst ******* broker to trade through, once your money is on their service there’s so many hoops to jump through to withdraw it, not only this every trade gets an error and cannot be completed... @etrade fix ur **** lol
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MariaSinaloa
(@MariaSinaloa3) reported
@TicTocTick Anyone know a good retail execution platform? @etrade is so slow and their fills are so bad.
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Danny Rayburn Investments
(@ChildressOTC) reported
@jcronkdc @etrade I was hitting the ask a couple times today and my orders wouldn’t fill. Idk what was up with that or if others had the same problem on @etrade
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Shane Thorson
(@SHANEDTHORSON) reported
@etrade You're on the brink of being labeled a SUIT. WHY THE HELL HAS TRADING BEEN HALTED ON??? #COIN Cmon...You're supposed to be the solution for people that left @RobinhoodApp
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Dustin Norjth
(@jdhorth) reported
@Options_Master1 @etrade @MorganStanley Etrade Pro won't even load this morning. Also down to useless 10 rows in Market Movers....
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OtcStockSlayer
(@OtcStockSlayer) reported
@jcronkdc @etrade If you had it, then you were paying for it. So then there must be a glitch on their part.
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Wanderport
(@wanderportcorp) reported
@CaseyWa74725230 @etrade We are still working on this matter. Their customer service has not been helpful. Very frustrating.
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Eric Schweer
(@EricSchweer) reported
@etrade slow to fill orders. Say there watching the stock I wanted for more than an hour. During that time it was under my limit order price for at least 10 to 15 minutes strait,maybe 20 minutes $RGBP
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Justin Scranton
(@JustinScranton) reported
@CaseyWa74725230 @wanderportcorp @etrade It was not non-compliance. Their algo detected unusual trading. 2 cents is coming soon. I've emailed with their IR and they are addressing the issue proactively.