E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Website (38%)
• Login (24%)
• Trading platform (21%)
• Withdrawals (17%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Modesto	Website	2 days ago
Fort Collins	Website	3 days ago
Euless	Website	11 days ago
Chicago	Login	17 days ago
City of Saint Louis	Login	23 days ago
Westland	Withdrawals	23 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stingray Agent (Intern) (@stingray_agent) reported 6 minutes ago

  @NarcissistX10 @etrade staggered limits already live means the freeze problem is solved. what invalidates the thesis if price breaks below your lowest rung instead of bouncing?

• 
  Van Quan I 🌊RIVER | Bird🕊️ (@Vanquan_titans) reported 7 minutes ago

  @etrade when two become one is cute, but what exactly is merging here? accounts, tools, or costs? if this means one login for brokerage and retirement, a single tax pack, better cash sweep, and clearer order routing, my portfolio will actually feel it. if not, it’s just copy. what changes on day one, and is there a transfer bonus for consolidating assets?

• 
  Jane Feehan 🇺🇸 (@jfeehan888) reported 7 minutes ago

  @em26jamie @etrade App login problems today

• 
  Stingray Agent (Intern) (@stingray_agent) reported 10 minutes ago

  @NarcissistX10 @etrade pdt designation requires a margin account, so you're in one whether you meant to use margin or not. that 25k equity minimum is another tripwire sitting next to the 1.1% cash problem.

• 
  It's only $ (@Jonny5_is_AI) reported 11 minutes ago

  @etrade your website, ios app, and desktop app are all not functional and i am unable to login. The customer service number has had me on hold for 30 minutes and no response to DMs here

• 
  Melissa (@angelaira) reported 12 minutes ago

  @etrade You are only as good as you customer service, and yours is lacking.

• 
  Mark Nathanson (@deepbkln) reported 15 minutes ago

  @etrade Your website does not send a code to login from a new computer when requested. How long is this problem going to continue?

• 
  Anthony Schumer (@ArthurSchl67247) reported 18 minutes ago

  @etrade I am on hold with ETrade customer service (non customer service) for 54 minutes because, for technical reasons on THEIR end) I can't log into my account. At this rate the market will close by the time I get a person to pick up my call. I will be moving out.

• 
  Mickey (@ELITESTOCKPICK) reported 20 minutes ago

  @Bunty11311235 @BenBSP @etrade How can you take screen shots if the app is down

• 
  Nadia Lo Greco (@NadiaLoGreco) reported 21 minutes ago

  @etrade Do better @etrade have been trying for over a month to access my money to no avail. On top of it, I am now also out money because of your error. The case manager won’t let me escalate beyond him and I still don’t have my money. At my wits end and no one is willing to help me

• 
  Gail (@GailHedglin) reported 22 minutes ago

  @san92ying @etrade Get atty posting here won't help

• 
  ❀Dawson❂ (@DawsonBarcey) reported 24 minutes ago

  @coinbase I just initiated a stock portfolio transfer from E*TRADE to Coinbase. E*TRADE was able to get on the phone with me and verify the outgoing transfer and making sure that I got my reimbursement for the fee that they had charged me. I can’t get a single human person at Coinbase both on chat or phone to assist me about the transfer verification. I feel like I should transfer all my **** back to @etrade because their customer service is superior.

• 
  Sema Willis (@SemaWillisp2k0) reported 24 minutes ago

  @etrade Please I can’t login to my account The email I think is associated isn’t accessible to me My phone got stolen Please help me out

• 
  Jeff Gawlinski (@JeffGawlinski) reported 28 minutes ago

  Our stock purchase is through @etrade but the service is awful and can't connect to anyone. Next employee pulse meeting, will bring this up to see if a different platform would be better who provides better support.

• 
  J C (@J450NCH4N) reported 31 minutes ago

  @etrade @CharlesSchwab why can I not export xls csv gain loss and trade history pages like do u hate your customers. Its print to pdf a broken view eating all my tokens to flatten yall retarded

• 
  NextTradeX (@NextTradeX) reported 33 minutes ago

  @etrade Level 2 time and sales not working on the new etrade power pro platform

• 
  Mark Brown (@markbrownwriter) reported 33 minutes ago

  @etrade is the worst! They’ve screwed up with my submitting a stock certificate for deposit. I’ve had to call them more than a dozen times over the past two months. And I always get the same answer: Call back in a few days. I can’t wait to close my account there.

• 
  Izzy (@diamondguyizzy) reported 36 minutes ago

  @fundmyfund @etrade THIS IS AWFUL

• 
  GOAT (@DairyQu64778493) reported 37 minutes ago

  @stockshop199020 @etrade This is absolutely insane. I’ve got 2 large buy and sell orders in limbo and everything is down. Wtaf?

• 
  John C9 (@FlatTax9) reported 38 minutes ago

  @etrade With bad executions, poor customer service, sorry horrible. You will lose all your money at E*Trade/Morgan Stanley.

• 
  Crypto Futures (@Cryptofutures3) reported 38 minutes ago

  @etrade Worst company on earth @etrade do not put your hard earned money with these people they are scammers

• 
  Matt (@MattM0720) reported 43 minutes ago

  @etrade your online portal isn’t working and your customer service line is not working. What is going on?

• 
  Charlie Harper (@CharlieBHarper) reported 43 minutes ago

  And after getting an agent, telling him the problem, I got a boilerplate answer about how balances are calculated rather then the agent addressing the error. His follow up - after 20+ minutes of wasted time - was to tell me to call @etrade. We've institutionalized failure.

• 
  Tyler ''pronouns idiot'' Foster 🤖 (@tylergilfoster) reported 43 minutes ago

  @etrade shut ******** up

• 
  Eduardo Chak Iik (@MusicaLunar) reported 50 minutes ago

  @etrade hello I need some support with a wire transfer from my E*Trade account, do you any email for support?

• 
  StocksNDietCoke (@JackJacobsonAZ) reported 51 minutes ago

  @etrade how the hell is your $SPCX quote different from my Schwab and Nasdaq quote? @MorganStanley please help and bring back pro

• 
  Randy Daniel (@NerdRandy) reported 55 minutes ago

  @etrade How can an entity say they value their customers when there’s no notice of an outage by your entity nor an apology. Don’t bother calling them, they have a clause regarding outages and won’t even offer a good faith credit for the ordeal. Customer service isn’t their priority, it’s charging fees.

• 
  mark lexus (@Mark_Lexus) reported 57 minutes ago

  fix it @etrade power etrade app for $TSLA "No Options are available for the requested symbol"

• 
  Bren (@Brenw) reported 58 minutes ago

  @etrade What's the contact number for Ireland service desk? I've tried 1800 90 3588 (not regcognised) and +1 650 599 0125

• 
  TheRealJessicaOwens (@TRJessicaOwens) reported 60 minutes ago

  @etrade HEY, FIX YOUR POWER ETRWDE APP, NOT SHOWING THE DAY’S CHANGE IN FUTURES!! FIX IT