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E*Trade

E*Trade status: trading issues and outage reports

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Full Outage Map

E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

  • 60% Login (60%)
  • 29% Website (29%)
  • 10% Trading platform (10%)
  • 1% Withdrawals (1%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

CityProblem TypeReport Time
Fort Worth Trading platform 3 days ago
Rochester Website 5 days ago
Clinton Township Trading platform 15 days ago
Franklin Login 16 days ago
Franklin Login 16 days ago
Washington Website 16 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • AAmerican2A
    A.American (@AAmerican2A) reported

    @etrade The entire E*Trade platform is down and has been for a while. Nobody answering the phone?? Provide an update!

  • Guyon_FIRE
    GuyonFIRE (@Guyon_FIRE) reported

    Hey @etrade are your networks down? Cannot log in and can’t get anyone on the phone

  • shroff_shalin
    Shalin Shroff (@shroff_shalin) reported

    @etrade wtf etrade does it really take an hr and more to fix the problem??

  • realKoushikRay
    Koushik Ray (@realKoushikRay) reported

    @etrade Why dont you post here how long will the outage last instead of leaving so many people guessing? If you dont have an estimate, that is fine too, but right now you have a lot of people anxious and helpless without any information.

  • JoldersmaBrian
    Mandrel (@JoldersmaBrian) reported

    @TwoThreeXYZ @DanielMCharter @etrade Webull is ok. Robinhood isn’t bad. Have fidelity for long term hold and dividend stuff and it’s ok. Siri here I come. Hopefully OTC

  • triad311
    Triad3 (@triad311) reported

    @etrade wtf in a trade on your platform and its refusing to load, nothing else is having issues. It has been going on for at least five minutes now!!! fix this omg this sucks so bad ahah

  • DairyQu64778493
    GOAT (@DairyQu64778493) reported

    @etrade Your site, app and customer service lines are all down right now. I have buy/sell orders that I don’t know if they’ve been filled and cannot exist. What is going on?

  • 215Hustler72
    215Hustler (@215Hustler72) reported

    @etrade outage is insane, im scalping and cant sell. Missed my exit.

  • USAPatriotVA1
    USAPatriotVA (@USAPatriotVA1) reported

    @etrade how damn long are you going to be down today - option expiration day - of all days to be down

  • mySanctuaries
    NoMad (@mySanctuaries) reported

    @etrade @MorganStanley This has been an issue for many years. Several others too. I thought the issues would be fixed when Morgan Stanley bought them. No such luck. The app data still sucks!

  • 10_or_0
    10 or 0 (@10_or_0) reported

    @etrade FIX IT - IM FREAKING OUT - I NEED TO EXIT A TRADE NOW

  • USAPatriotVA1
    USAPatriotVA (@USAPatriotVA1) reported

    @etrade down on option expiration day. Good Grief you hacks

  • peoplesaccord
    People’s Accord (@peoplesaccord) reported

    E*Trade down? Market orders are not processing and I can’t access my account. Not the first time, pretty ridiculous @MorganStanley @etrade

  • KyleBPratt
    Kyle Pratt (@KyleBPratt) reported

    I guess @etrade ‘s Twitter is down too. You have to communicate

  • BNguyen74046
    PharmDad (@BNguyen74046) reported

    @etrade, for God sake, please fix your platform now. I can't login. I swear I will close the account with you after today.

  • jdg4815
    Goldberg Jerome (@jdg4815) reported

    @etrade so your entire system is down and agents on phone just say sorry we don’t know what the issue is? How professional!

  • schang76
    Buns&Coffee (@schang76) reported

    @etrade @MorganStanley did they buy Etrade or did MS sell themselves in a merger because they are one of the worst shops on Wall St that survived by getting bailed out by American taxpayers through trickery and blackmail? can't even keep the lights on properly on a trading day.

  • TrueStockData1
    Tru (@TrueStockData1) reported

    Imagine being in trades and @etrade crashes. Can't login, can't access funds or trades, fully locked out while watching a trade slowly decay from profit to loss. This is BS

  • EMznSanders
    ][\/][ Eric ][\/][ (@EMznSanders) reported

    @RaymondChurchi3 @TheTradingNinja @etrade I didn’t check. I went in to sell my positions and it went through. I just checked again and it’s down also.

  • Citizenwatchrep
    Citizen Watch Report (@Citizenwatchrep) reported

    @Faf_314 @etrade I submitted my case for compensation. If they proved yours please update me. First time I ever lost money due to outage, scary af

  • NerdRandy
    Randy Daniel (@NerdRandy) reported

    @etrade Very disappointed that the service is down and customer support wait times is long and ETrade hasn’t notified customers via any means of the outage of service.

  • BakkenShale
    Global Contrarian Energy Construct ™ 𓃵 🏹 ♨ 𓂀 (@BakkenShale) reported

    --- @etrade Your platform has become nearly unusable for active trading. Constant delays, broken links, and inaccurate data make it impossible to rely on. Real‑time performance shouldn’t feel optional. This needs serious attention. $MS

  • ffllyer1
    C T (@ffllyer1) reported

    @etrade login down?

  • Kayteetav
    K. (@Kayteetav) reported

    @etrade website and app having issues ... ... .. . . . .

  • MRougemont
    Michel Rougemont (@MRougemont) reported

    @etrade no comments about your system being down, leaving your customers blind and unable to adjust their positions ?!

  • BARONVONFANCY
    BARON VON FANCY (@BARONVONFANCY) reported

    @AAmerican2A @etrade seriously wtf @etrade. I cant login in and no one is answering the phone

  • Badboysmarket
    Badboys03 (@Badboysmarket) reported

    @etrade Major move must be coming if your website is down.

  • DrARS77
    7.7.7 (@DrARS77) reported

    @bomelettes @triad311 @etrade Mine is down too

  • mkarias1
    TraderMK (@mkarias1) reported

    Charts are not working in @etrade platform!!!

  • jason_hemphill
    Steel_City412 (@jason_hemphill) reported

    @GailHedglin @etrade They’ve been ******* with my account all week. Every day this week I have not been able to make round trip day trades as if I don’t have over 25k. I’ve called them every day, they say they fixed it but same problem the next day. I’ve been on the phone with them for 1 hour as I type this