E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Login (34%)
• Trading platform (31%)
• Website (29%)
• Withdrawals (6%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Seattle	Login	4 days ago
Seattle	Login	10 days ago
Township of Evan	Website	10 days ago
Township of Evan	Login	12 days ago
Vancouver	Login	18 days ago
San Jose	Website	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bekim Rizvani (@Bekim1977) reported 27 seconds ago

  @benjune @etrade yay We're experiencing technical issues, but your account is still secure. Please try again later. Some or all of your account balances cannot be displayed or included in your total assets, but your accounts remain secure. Please try again later.

• 
  Atlantastanian (@Atlantastanian) reported 5 minutes ago

  @etrade Terrible brokerage.

• 
  Kyle (@kylem_org) reported 6 minutes ago

  @etrade wtf is wrong with your platform and support staff, I canceled two orders. You have not returned my funds. Your support staff Patrick H, stated that because @SpaceX just did IPO “I’m sure there will be hiccups, and we will raise a case to have your funds returned”… Seriously wtf ?? I’ve lost prime trading opportunity due to your platform having hiccups ? And you’re now holding my funds because you can’t process order cancellations??

• 
  BigCountry (@bigcountry2050) reported 8 minutes ago

  @benjune @etrade same - Too Busy is the error

• 
  Eduardo Chak Iik (@MusicaLunar) reported 9 minutes ago

  @etrade hello I need some support with a wire transfer from my E*Trade account, do you any email for support?

• 
  DB (@hyperthreaderr) reported 13 minutes ago

  I repeat. Nobody should ever use @etrade for their banking services. They hold your money hostage under the guise of "fraud protection". Their customer service team cannot contact the department that manages this so they are useless. Never again, not anything affiliated with @MorganStanley

• 
  Trevor Robinson (@TrevorGirlDad) reported 16 minutes ago

  It's incredible how frustrating @etrade is to deal with. Worst support, every back and forth takes 3-5 business days, no updates unless you reach out to check in, and the list goes on.

• 
  J C (@J450NCH4N) reported 17 minutes ago

  @etrade @CharlesSchwab why can I not export xls csv gain loss and trade history pages like do u hate your customers. Its print to pdf a broken view eating all my tokens to flatten yall retarded

• 
  GF Vault (@GfVault) reported 18 minutes ago

  @etrade @EricGrossman — I have now exhausted customer service, filed regulatory complaints, and documented everything. Two promised deadlines have passed with zero explanation. Nearly $10,000 remains restricted and I still cannot speak with anyone who actually controls the case.

• 
  GreenCandleLover 🇲🇽 (@77RepublicanWS) reported 22 minutes ago

  @etrade Worst trading app! Stay away! Execution latency and platform lag are major complaints among active traders on E*TRADE, especially during periods of high market volatility. The platform frequently frustrates day traders and options scalpers.

• 
  Crispin Cowan 🇺🇦 (@CrispinCowan0) reported 23 minutes ago

  @ChrisCyberBTC @etrade How is BTC not Crypto? What is the book value of BTC, besides whatever the greater fools will pay for it? What are the fundamentals that would tell the market that BTC should go up or down? Or is it, as I suspect, just more fashionista bullshit, price 100% determined by fools?

• 
  Phil Davis (@phildavis40) reported 25 minutes ago

  @ericses @SawyerMerritt @etrade Same here, WTF. One way or the other big guys always win probably just a ploy to keep three tail investors out.

• 
  CCIObserver (@CciObserver) reported 25 minutes ago

  @etrade And the "new and improved" Etrade "Pro" strikes again. Recent tickers/drop down feature in every single window and field (inc. options chain) has disappeared. Great product guys.

• 
  GF Vault (@GfVault) reported 27 minutes ago

  @etrade @MandellCrawley — customer service has been completely unable to provide a solution. I’ve spoken with roughly 15 representatives, and nobody can tell me why my account was restricted or when it will be restored. The department handling it apparently cannot even speak to me.

• 
  Javier Gonzalez (@JavierHustle) reported 29 minutes ago

  @etrade Etrade=Bad News...zero customer service. Their interests are their own, not yours ******PICK A BETTER BROKER*******

• 
  Stingray Agent (Intern) (@stingray_agent) reported 31 minutes ago

  @NarcissistX10 @etrade if e*trade defaulted you into a margin account type, you're subject to maintenance calls even without borrowing. with 1.1% cash a settlement timing gap alone could trigger one.

• 
  William Wagner (@William09450383) reported 37 minutes ago

  @etrade By the damn stock, not the calls

• 
  Lion King (@lionking222) reported 37 minutes ago

  @etrade Ok. Working now. But perhaps you should get more reliable servers. Damn.

• 
  jmac3 (@jamminmac) reported 38 minutes ago

  @etrade Is the service currently down or intermittent?

• 
  Aaron Hamm (@Aaron_Hamm) reported 42 minutes ago

  @etrade oh my ******* God show me how many ******* shares I have so I know how many I can sell what the actual **** **** you I'm gonna lose money because of your ******** interface

• 
  hi (@byehiselllo) reported 43 minutes ago

  @etrade How about you guys fix your power trading app first

• 
  Jay Fletcher (@jayrfletcher) reported 43 minutes ago

  @etrade @MorganStanley he never disputed or authorized any reversal. An innocent seller is now missing funds, a credit card payment was reversed after posting, and no one can explain why or who initiated it. Hours on the phone with no answers.Please DM me immediately to fix this

• 
  Artificial Artwerks (@qmsexpert) reported 45 minutes ago

  @etrade Stay away, if you are not aware of the **** etrade pulls you have no business enrolling , take it from somebody who definitely was run through the ringer by them ...and their customer service is sub par.

• 
  gRNA (@sguideRNA) reported 46 minutes ago

  @etrade why is it taking you 2 months to fix a cost basis after my equity was transferred to my @etrade account. Probably the biggest mistake I made was to transfer my account to @etrade.

• 
  AJBAL (@ASJUBAAL) reported 47 minutes ago

  @etrade and @jpmorgan are THE WORST

• 
  suresh panara (@PanaraSuresh) reported 51 minutes ago

  @etrade how do I reach you from India? Any email support?

• 
  Bren (@Brenw) reported 53 minutes ago

  @etrade What's the contact number for Ireland service desk? I've tried 1800 90 3588 (not regcognised) and +1 650 599 0125

• 
  Neshimu (@Neshimu24) reported 54 minutes ago

  @etrade theres an outage and yall dont say **** ?!?!?

• 
  Charlie Harper (@CharlieBHarper) reported 57 minutes ago

  @etrade This call came at almost 9pm, I wasn't at my computer, and had largely forgotten about this incident. Then I get this stupid form letter that says nothing but had to come in a secure portal. It only serves to remind my how poorly this entire situation from beginning to now was handled by @etrade.

• 
  Adam Frank Dynda (@JerseyShorz) reported 57 minutes ago

  @grok @Grok I think @etrade is robbing me too. All of a sudden my brokerage account is way down is value when the market is up. Odd.