E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Login (60%)
• Website (29%)
• Trading platform (9%)
• Withdrawals (2%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Lillington	Login	9 days ago
Roanoke	Trading platform	9 days ago
Hawthorne	Trading platform	14 days ago
Brasília	Website	19 days ago
Brookhaven	Trading platform	19 days ago
Atlanta	Website	19 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BMRTRADERS (@bmrtraders) reported 11 seconds ago

  @etrade you owe us all big time!!!!!! That was the biggest system glitch ive ever seen 🤬🤬🤬🤬🤬

• 
  Craig Stephens | Access IPOs (@AccessIPOs) reported 2 minutes ago

  @HubSnub @CharlesSchwab @etrade And for the record, ETRADE has historically been the worst. This is an anomaly for them.

• 
  Heddge (@Bunty11311235) reported 2 minutes ago

  @BenBSP @etrade Yes but future accounts are not working

• 
  Aestas; Recognitio (@LegibleEnglish) reported 3 minutes ago

  @etrade There are good days and there are bad days; and, there are days you make promises that you are sure to keep. Get out the checkbook.

• 
  Gail (@GailHedglin) reported 7 minutes ago

  @etrade PLZ ANNOUNCE ON CNBC OR X WHATS HAPPENING WE CANT LOGIN ...IM ON HOLD 45 MINS NOW ON PHONE..MUST BE REALLY BAD .

• 
  Joe Laubenthal (@laubenthal_joe) reported 8 minutes ago

  @adastral_trader @etrade I had some issues earlier, I can get on now

• 
  Chad South (@TheRealCBones) reported 11 minutes ago

  Had a check washed (fraudulently cashed) from @etrade account. Filed a police report, filled out required paper work and it has been over 40 days. No resolution, despite weekly calls to customer service. Really shocking they aren't fixing this like normal banks.

• 
  Phil Davis (@phildavis40) reported 12 minutes ago

  @ericses @SawyerMerritt @etrade Same here, WTF. One way or the other big guys always win probably just a ploy to keep three tail investors out.

• 
  max2205 (@max2205) reported 13 minutes ago

  @wallstengine i bet mostly @etrade accounts that can't stand their new trading platform which they refuse to fix after 6 months released

• 
  Dhongi Baba 🇮🇳 (@BabajiKaThullaa) reported 15 minutes ago

  @etrade What is going on? Orders are not going through. Customer service is on hold for 20 min. Are the systems down??

• 
  Alexander Lee (@alexanderlee1) reported 16 minutes ago

  @etrade I print PDFs of portfolio positions, and one of your incompetent web developers made a major change that screwed up the formatting. Left image was from 2026-04-02, which has been the same format for many years, perhaps decades. Right image was today (2026-04-06), where the dropdown for Account and View now hogs up precious vertical space. Please revert to the previous style ASAP. "If it ain't broke, don't fix it!"

• 
  Randy Daniel (@NerdRandy) reported 17 minutes ago

  @etrade Very disappointed that the service is down and customer support wait times is long and ETrade hasn’t notified customers via any means of the outage of service.

• 
  Andrew (@Andrew99Blue) reported 19 minutes ago

  @Maximus_Holla Marekts sitting on critical support. E-trade mysteriously goes down. I'm guessing we'll get access on Monday and accounts will be empty. This is going to be criminal. Come on @etrade. Stop being China.

• 
  Candy (@CandyDrenn30687) reported 22 minutes ago

  @etrade We're still waiting for a call back from @etrade customer service made on Friday to verify we are who we are since our phone number changed! Frustrating Opened a @RobinhoodApp to invest in SPCX

• 
  jad (@jad14219655) reported 23 minutes ago

  @etrade Instead of tweeting can you fix your charts? Some of us are trying to make decisions.

• 
  Sema Willis (@SemaWillisp2k0) reported 27 minutes ago

  @etrade Please I can’t login to my account The email I think is associated isn’t accessible to me My phone got stolen Please help me out

• 
  It's only $ (@Jonny5_is_AI) reported 30 minutes ago

  @etrade your website, ios app, and desktop app are all not functional and i am unable to login. The customer service number has had me on hold for 30 minutes and no response to DMs here

• 
  MAKBOT (@MAKBOT) reported 35 minutes ago

  @etrade your Support team have not responded to me since Dec 2025. How do I submit a formal complaint?

• 
  burby_geek (@burby_geek) reported 41 minutes ago

  @cleg16676935420 @etrade as soon as the MACD showed the market turning it went down. conspiracy

• 
  StocksNDietCoke (@JackJacobsonAZ) reported 43 minutes ago

  @etrade your quotes are bad on every single level 2

• 
  Emre Taştepe (@tastepee01) reported 45 minutes ago

  @etrade Could you please send me the customer service email address privately? I need to contact them via email.

• 
  Internet Bot (@shaggrugg) reported 47 minutes ago

  @etrade are we down right now?

• 
  Gail (@GailHedglin) reported 49 minutes ago

  @grigetio @etrade Etrades down can't login this is dangerous!! Can't sell

• 
  Tru (@TrueStockData1) reported 54 minutes ago

  @Joedirt12321 @etrade wtf im not able to get back in

• 
  TPlaysNow (@TPlaysNow) reported 55 minutes ago

  @etrade seems to be down.

• 
  Izzy (@diamondguyizzy) reported 57 minutes ago

  @fundmyfund @etrade THIS IS AWFUL

• 
  Tobias (@hostileunivers) reported 58 minutes ago

  @etrade E*trade will offer you money to open an account and never pay you, I’ve opened three with them, an IRA, a savings account and an individual brokerage account, never got paid their promotion for any of them, bad company

• 
  Bren (@Brenw) reported 58 minutes ago

  @etrade What's the contact number for Ireland service desk? I've tried 1800 90 3588 (not regcognised) and +1 650 599 0125

• 
  Jeff (@__makemoves) reported 59 minutes ago

  @etrade down. Can't exit trades. No chat support. Phone number busy. Zero support. Absolutely awful!

• 
  Mark Brown (@markbrownwriter) reported 60 minutes ago

  @etrade is the worst! They’ve screwed up with my submitting a stock certificate for deposit. I’ve had to call them more than a dozen times over the past two months. And I always get the same answer: Call back in a few days. I can’t wait to close my account there.