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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (44%)
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Website (38%)
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Trading platform (19%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Loganton |
Trading platform | |
| North Port |
Login | |
| Maricopa |
Website | |
| Plano |
Website | |
| Ruskin |
Trading platform | |
| Dublin |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Luis
(@NouLui) reported
@etrade Has some terrible customer service.
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Richard Walsh
(@drahcirwalsh) reported
from
Indianapolis, Indiana
@etrade been on hold for 30 minutes. Your live chat has a 167 minute wait time‽ **** this. I'm closing my account.
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samuel olson
(@geniusatwork282) reported
Don’t count on any help from @etrade Current wait time is over three hours....because they apparently only have one employee....
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BK
(@caduc1970) reported
@etrade You went to the Robinhood model of screwing over the little guy with poor customer service, a new crappy app and horrible trade times... this commercial is a farce!!
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questionlord
(@questionlord1) reported
@etrade what’s going on with the app? I still can’t trade or even view secured messages and its been a week since i reached out to support?
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Johnny B
(@JohnLBevilacqu1) reported
Right on schedule @etrade. 9:34 it gets stuck on stupid.
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Shrirang Moghe
(@ShrirangMoghe) reported
@etrade ok so after 40 min I get an apologetic rep and I ask her to connect to trade desk and wait for 7 minutes and continuing. Great service to any client, especially the ones taken care by the Elite Team ( which are totally unavailable) thanks E*TRADE
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Stress Speak
(@flexmobstrength) reported
@etrade 's commercial from the SB is complete ****, just saw it again on CNBC. Overall, the commercials were pretty bad but I did laugh my *** off at the Tracy Morgan one and just out of pure hate I will try @oatly milk, commercial was so bad it was good.
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StockRanger
(@StockRanger_) reported
Having to wait for the market to slow down before I can trade. @etrade not filling any of my orders this morning.
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Stevie
(@SteveGoldFish) reported
@CNBC @SquawkCNBC Please look in to problems at @etrade. Investors can't reach a live person.
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BK
(@caduc1970) reported
@etrade Screw the crappy commercials!!!! Fix your IT infrastructure !!!! EVERYDAY, ACCOUNTS CANT BE ACCESSED FROM 9:30 to 10
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nahmeer✡️
(@lamirsllama) reported
I hate @etrade bruh they trynna ******* over like all these trade apps, lemme trade bruh, they are all so ******* corrupt
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Robert Broome
(@StratagemC_CEO) reported
@etrade hey, why did you stop my iPad from having multiple tabs of your website open? I use this to monitor various stocks. Why are you stopping me from using my device in the best way for me? Considering switching my funds away if I don’t get a quality answer!
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Caroline
(@123Kiki) reported
E*TRADE anyone missing their level. 2 ? Driving right now. Glitch ?? #etrade @etrade
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movemaker
(@moving_money12) reported
@123Kiki @etrade I just spent 1.5 hrs on hold to tell them the system was going slow. To which the reply was we haven't gotten any reports of delayed quoting. I said well you have now. Large nothing burger from them as always
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Cryptovestor11
(@cryptovestor11) reported
@krakenfx Is your site down again? You guys need to get it together. You are almost as bad as @etrade
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warp warp
(@warpywarpy) reported
@etrade & @Fidelity and whoever the ******* vp of customer service is, you might think you're too big to fail but keep up your shitty customer service, keep up your hour long wait times to talk to your reps, keep up the shitty flaws in your "account restrictions" process"
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Brian - The Spoonie Ironman
(@spoonieironman) reported
@etrade I’ve been waiting on hold for over an hour and the online chat help is 175+ min. Thought you valued yourself on custom support?
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Andrew summey
(@itsandrewsummey) reported
@etrade **** you guys and your shitty *** exchange holy **** I’ve been on hold for 30 mins just trying to figure out why you won’t let me deposit my god damn money so I can buy these dumbass stocks. I hate you and everything you love
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6uuji
(@boujeebrett) reported
@etrade help pls
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RIDDLER #MTO $BB
(@riddlertrades) reported
@etrade down again!
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David
(@David_99888) reported
@etrade why does your platform have trouble every single day? giving you guys last chance to fix it before I route out all my funds
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Better Call Saul
(@ModernOldSchool) reported
@etrade Can't even sign in through the app right. The app is completely frozen. Even uninstalled it but it won't let me click on the box to enter my info 😤
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cheese n
(@PnutOG) reported
Another week of pain. **** E*TRADE @etrade you gonna have to see me I want my ones
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RICOstainzzz
(@RICOstainzzz) reported
@etrade , why do my deposits take 5 days to process? Literally any other platform I use, my money's available instantly to invest. Does my money need to complete an exam or something? Wtf does it take 5 days to process a simple money transfer. Pretty sure western union is faster
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warp warp
(@warpywarpy) reported
it's cute and all to **** on @RobinhoodApp , but have you ever tried setting up an account with @etrade or @Fidelity? if you think customer service can be bad, etrade and fidelity will make you redefine what bad means
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akyno
(@akyno47) reported
@etrade can’t get thru to @etrade customer service for a week. Been on hold now for 2 hours. What’s going on?
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Manzanas
(@Manchanach1) reported
@etrade The charts in Power*etrade don't load half the time. Your product is trash, and yet I am a customer
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MtChills
(@juliecjd) reported
@123Kiki @etrade working but at times slow
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First 2 ElMo
(@JRFirst2ElMo) reported
@etrade been on hold for 55 minutes trying to get access to use the $5k I wired into my Acct this morning. Please help. If I setup a new wire destination to replace you, you will never see another dime from me. Almost worked up the courage to put in that effort.