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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (44%)
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Website (33%)
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Trading platform (23%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Houston |
Trading platform | |
| Pompano Beach |
Trading platform | |
 Colchester |
Login | |
| Columbus |
Trading platform | |
| Atlanta |
Trading platform | |
| Los Angeles |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Unchained
(@UnchainedAlex) reported
@etrade I've been trying to reach out support since days....I have my account locked and cannot sell/withdraw my stocks because of "suspicious activities"... tried to call and send email but nothing... meanwhile the market is collapsing... worst service ever
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Stacey
(@msstaceyl) reported
@etrade In spite of numerous phone calls, chats, etc., I have been unable to reach anyone to assist with my issue. Something super shady is happening with your company, and I don't care for it. Why the long waits on the phone and non answers??
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Yoloking of $TSLAQ
(@yoloption) reported
@BradMunchen @etrade @tastyworks Today. It was an exchange issue, they fixed it.
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anthony palumbo
(@tdpolo26) reported
@stonks_lp @etrade Same here @cvpayne u stood by amc and gme ND asked the tough questions help us here
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Nicholas Larson
(@NicholasLars0n) reported
Lmao going from @RobinhoodApp to @etrade is like a bunch in the *****. How is this app so bad
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pedro ﾒ0
(@dat_boi_pdro) reported
@etrade I’m trying to contact you guys to check on my balance on my card but the call isn’t going through, are the lines down?
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Clay Heald
(@citgoman21) reported
@FlemmingBruce Don’t thank me until I call fooking @etrade Just keep #retweeting. Whoever is reading THIS, I am talking to YOU. Because THIS is THE PROBLEM. #RETWEETNOW #MADASFOOKINGHELL
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contrarian
(@mikeoxlong3000) reported
@pradeepkumarr78 @etrade Today was the expiration of JPMs $SBRCY special wind down license from OFAC. So there are no more ADRs. Now we wait for the local shares (which the ADRs give us rights to) to be sold by JPM International per JPMs instructions.
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Callanity
(@callanity) reported
@etrade WHY ARE THEY ADVERTISING DOWN MARKET?
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Manish Chauhan
(@manishcomp123) reported
@etrade MT199 is not issues by your bank hence my money is stuck in bank even target bank sent many reminders. No live chat support, no calling support. You guys really shut down all the communication channel !! I can share transaction details here , can u resolve issue asap
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Andrew Moore 😷🇭🇰
(@erzigant) reported
@etrade @MorganStanley Estimated wait time to speak with a customer service representative is "greater than 30 minutes." That is not customer service.
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Jean Paul
(@paulthejean) reported
Sold my puts way too early due to option chain **** up. Now they up 170%. **** you @etrade
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VEGASCHARK
(@CHUCKG73) reported
@etrade something is definitely wrong with your option chains. Feel like I am trading in the dark. Please get this issue fixed ASAP!!! #etrade
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lovehawtie
(@lovehawties) reported
@etrade stupid
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W Sam Choong
(@woon_sam) reported
@etrade I’m writing from Singapore and I’m need assistance in transferring my fund and closing of account due to cessation of service in Singapore. It looks like your secured messaging service has been disabled. As I’m based in Singapore it would be costly to call
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cynthia l. espinoza 💙💙💙💙💙
(@littleriddler) reported
@etrade How tf is this supposed to help inflation????????
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David N. Gonsch
(@DGonsch) reported
@etrade down again #etrade $MS
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J Book
(@jaynovel) reported
@yallcantbefr Now I don't feel bad about my @etrade account
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Geechi Dan
(@realgeechidan) reported
@etrade Why is the app not working???
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Motörhead
(@BradMunchen) reported
@yoloption @etrade @tastyworks I'm thinking few buyers of next week's $TSLA calls are thinking of how (a) the market could end today or (b) how much more it could crash next week. That being said, I'm looking at buying calls if $TSLA goes up on Monday. So many decisions on a Friday.
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Manish Chauhan
(@manishcomp123) reported
@etrade MT199 is not issues by your bank hence my money is stuck in bank even target bank sent many reminders. No live chat support, no calling support. You guys really shut down all the communication channel !! I can share transaction details here , can u resolve issue asap.
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TBG
(@WalkINalone1121) reported
@etrade Customer Service is trash. How y’all gone cause an issue but won’t allow customers to reach the necessary SME’s to resolve it.
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jreddy
(@reddyonrails) reported
@yoloption @etrade @tastyworks i lost lot. fix it
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HitmanGFX
(@HitmanGFX44) reported
@mainstreetcalls @etrade Yeah, it's a monster trade. I was late, but I bought after a 33% pullback (lol) and legged into my calendar. I wanted to be writing 400% IV premium for a few weeks. The issue is they've basically agreed to sell themselves for under a buck, so the clock is ticking on it.
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Peym Parh
(@peym) reported
@artbyjackied @etrade Anyone else having issue with risk department closing positions more than 1 hour before closer of trading? @etrade
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HitmanGFX
(@HitmanGFX44) reported
@mainstreetcalls I didn't even get to enjoy my $RDBX calendar because @etrade turned off the ability to open positions. I had to close it out (or hold naked calls...which defeated the point). $UVXY kept trying to break down, but then popped up through ALL the averages. Death by 1000 cuts
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Cary Cimino
(@AK_ODi) reported
Worst account activation services award goes to @etrade! Congrats on this award! Been trying to activate my account for the past 3 months. Don't use etrade
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Callanity
(@callanity) reported
@etrade THEYRE SHOWING US DOWN MARKET
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RYAN TERRY
(@RYANRUNSHOU) reported
from
Missouri City, Texas
DAMN THE STOCK MRAKET IS CRASHING LIKE FOR REAL I JUST LOGGED INTO @etrade ACCOUNT AND ALL I CAN SAY IS "JESUS WEPT" 😭😭😭
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Myra
(@tweetytime05) reported
@etrade It’s ridiculous, hikes on interest rates is not the solution. The government needs to STOP spending money on senseless unwarranted issues and aids. Plus, they need to control immigration, this is depleting funds and assistance that should go to elderly, vets, lower medical costs.