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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (52%)
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Website (32%)
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Trading platform (16%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Dublin |
Login | |
 Alden |
Login | |
| Farm Hill |
Login | |
| Duluth |
Login | |
| Thousand Oaks |
Website | |
| Orlando |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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MurdaApe#CHECKMATE
(@MurdaAMCAPE) reported
@ExceptionLlc @etrade Margin accounts are sneaky it’s ****** up how they margin called a individual investor but they won’t do it to institutions who are over leveraged 200 to 1 ******** man
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Hopes for a Brighter Future
(@BLover2021) reported
@etrade Why is your customer service wait times 60 minutes and then 30+ minutes? Why is your live chat feature not enabled? This is outrageous to use your company if one cannot speak to an employee for assistance. I’m ready to migrate to another company.
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Rhett Robinson
(@rrhett) reported
Hey @etrade I can't add a new authenticator because you apparently limit it to three. But when I tried, it said it added, then just didn't work. And I can't remove an old one because I need that old device to remove it? WTF?
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brad
(@KissMyAskLLC) reported
@etrade @MorganStanley Etrade has no shares to short on any stock. Obviously, a system issue and no communication sent out. Just another day with my legacy broker
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No, Your Cat is not GDPR Compliant.
(@PrivaCat) reported
Sisyphean loop of neither being able to login to my existing account and migrate my Shareworks information OR create an account. 3. Nobody has the slightest clue what to do. 4. @etrade is violating a half-dozen #privacy and #dataprotection laws. By maintaining my SSN/account
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Mr. Dev Dot Net
(@mrdevdotnet) reported
@etrade Worst customer service ever!
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Mr. Dev Dot Net
(@mrdevdotnet) reported
@etrade Find out how horrible customer service is at this company.
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michell
(@kirojanmichel) reported
@ChrisKe77173717 @etrade Tweeting won’t solve the problem it will only bring fake recommendations.If you’re scammed quickly reach out to @Eldarkhanov_eth his a legit computer expertise, he will help recover
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Javier
(@ThreePointBomb) reported
@etrade E-trade: thieves and terrible brokers and money manipulators. Guaranteed they will lose you money. Save your money elsewhere
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Anbu
(@anbu25) reported
Leaving @etrade after 10 yrs, thanks to their horrible customer service. Unable to fix cost basis in 6 mon. Wait time exceeds 45 mins every time you call. It used to be way better service before. Hopeless!!!
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awake
(@awake87288167) reported
@etrade I've reset my pw twice bit it is not working on log on.
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Swim
(@DFletchhhh) reported
Y’all got the worst customer service in the world @etrade
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All About Interiors
(@SwindleySarah) reported
Shame on @etrade losing my money and having no one who can help me track it from outside USA
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A Z
(@amei3617) reported
@mint and @etrade c'mon, SO many users haven't been able to sync our Etrade account on Mint after adding 2FA using @symantec 's VIP Access auth app....The issue has been there for a few years...WHAT'S UP?
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Johnny 'Contango' Dankseed
(@JohnnyDankseeds) reported
@BallsOfTRAC @highyieldblonde @etrade 100% But the hopium huffers won't budge Probably because a loved one or really good friend conned them along with the ape communities "Just a few shares bro, life changing money" Then as they lost money "Just avg down bro, fire sale" Basically stock version of heavens gate
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DSJ
(@DSJ199) reported
@robbrutvan @The_DTCC @etrade Damn i can smell the lawsuits
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A Clever Name
(@Robi03587076) reported
Cwap, I got burned today. Started when @etrade changed my lots overnight from LIFO to FIFO and it would not let me change lots, not even the Broker could help me. AGAIN ET messed up yesterday's profit. Rather sick of this. Need to find a different trading platform!!!!! I'm OUT!
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Real McCoy
(@JayWesley_) reported
Sad part is @etrade is user friendly but not their customer service or back office.
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Vishwanath Rajakumar
(@VishyRajakumar) reported
Hi @etrade, my stocks are missing from my account and I’ve been trying to reach your support with no avail and there’s absolutely no response for my mail. Care to help me out ?
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Bob
(@Bob99236782) reported
@robbrutvan @The_DTCC @etrade Same happened with td and rbc in Canada. When a complaint was filed they are unwilling to disclose the code for the split and actually stated that . Corruption all over
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Sharmila H. Viswasam💫
(@RealtorStarShar) reported
Today I been shorting everything literally everything down to its grave! If the Mkt is going to manipulate like this so be it! @etrade do better with your short locates! 😡
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Real McCoy
(@JayWesley_) reported
After @MorganStanley bought @etrade the trading platform has declined. Along with their customer service.
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Von Small
(@von_small) reported
@etrade Too bad we don’t get real time stock prices for free, but besides from that I Luv trading on Etrade ✊🏾
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brad
(@KissMyAskLLC) reported
@etrade Your system was down this morning. You should know this.
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GMEMOONMAN
(@GMEMOONMAN) reported
@Fidelity canceled my @Fidelity account today because of the meme stock image. **** you fidelity, hello @etrade
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CarlittoS
(@s_carlitto) reported
@etrade quick question. I moved money Wednesday, it was took from my bank, also I can see is already on my Etrade account, but I can't still trade. I'm being waiting on the phone for 30 min so far. can you help me?
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Mr. Dev Dot Net
(@mrdevdotnet) reported
@etrade 100% garbage customer support!
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Javier
(@ThreePointBomb) reported
@etrade E-trade: thieves and terrible brokers and money manipulators. Guaranteed they will lose you money. Save your money elsewhere
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GLo
(@glo_apecogs) reported
@etrade @MorganStanley - 2 months ago I made a wire transfer from etrade to my bank but the funds never made it and my bank confirmed it. Etrade support is refusing to launch a wire investigation saying it’s not possible. Who can help me?
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James Weston
(@JamesWestonson) reported
@robbrutvan @etrade Posting this to twitter isn't going to do a damn thing. At bare minimum it needs to be sent to GME investor relations