E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Login (60%)
• Website (29%)
• Trading platform (9%)
• Withdrawals (2%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Lillington	Login	6 hours ago
Roanoke	Trading platform	10 hours ago
Hawthorne	Trading platform	5 days ago
Brasília	Website	10 days ago
Brookhaven	Trading platform	10 days ago
Atlanta	Website	10 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nota Gaylib (@dfdfdfd243799) reported 7 minutes ago

  @etrade Fix your ******* platform, people have their money on the line.

• 
  burby_geek (@burby_geek) reported 10 minutes ago

  @cleg16676935420 @etrade as soon as the MACD showed the market turning it went down. conspiracy

• 
  Lee (@ldev117) reported 10 minutes ago

  @etrade market depth, L2 completely down, wth, fix this garbage.

• 
  Sean R (@PennS53313) reported 11 minutes ago

  @etrade WTF is wrong with your trading platform.... its not loading. .. THIS IS UNACCEOPTABLE... how bout an update... the wait time to talk to anyone is over an HOUR!!!!! WTF??

• 
  GreenCandleLover 🇲🇽 (@77RepublicanWS) reported 13 minutes ago

  @etrade All losses need to be credit since it was their error unless @etrade did it on purpose 🧐🤔

• 
  the rabbit of caerbannog🔋 (@in_retrotech) reported 15 minutes ago

  @etrade appears to be completely down

• 
  Jay (@JAMS9393) reported 15 minutes ago

  **** @etrade this app is a piece of ****, system down on a trading day is unacceptable.

• 
  sachin sanghi (@sanghisa) reported 15 minutes ago

  @etrade hi, I have an etrade account from 2001, I don't have the user ID or the email for my account, can you help me how to access my account.. I have the paper statement from 2003..

• 
  Jeff (@__makemoves) reported 15 minutes ago

  @etrade down. Can't exit trades. No chat support. Phone number busy. Zero support. Absolutely awful!

• 
  Global Contrarian Energy Construct ™ 𓃵 🏹 ♨ 𓂀 (@BakkenShale) reported 15 minutes ago

  --- Never trade on $MS @etrade its the worst trading platform I've ever seen. It was better 10 years ago.

• 
  A.American (@AAmerican2A) reported 20 minutes ago

  @etrade The entire E*Trade platform is down and has been for a while. Nobody answering the phone?? Provide an update!

• 
  Goyim (@AnonGoyim69) reported 21 minutes ago

  E*Trade @etrade might be the worst broker/investing app there is. Horrible app from 1997 that never changed, can’t buy anything overnight like other brokers, getting tired of it. Any suggestions on where else to take my money?

• 
  h4#xd (@JsP7Y8) reported 22 minutes ago

  @etrade hi, etrade web has been down for 30 min? what is going on?? I can't sell my position

• 
  Brian (@Brian7722763252) reported 24 minutes ago

  @etrade I cant login. Im lossing money. How will u compensate for this?

• 
  Apis Equity (@apisequity) reported 30 minutes ago

  If @CharlesSchwab is giving you trouble purchasing $ntrp join us over at @etrade …they’ll let you load the boat down here and ride this one up…let’s go

• 
  B (@Welchie17) reported 31 minutes ago

  @etrade Site is down and zero communication on status. What is going on? When will it be fixed?

• 
  bc (@bc73046115754) reported 34 minutes ago

  @etrade fix your goddamn website

• 
  Adam Frank Dynda (@JerseyShorz) reported 37 minutes ago

  @grok @Grok I think @etrade is robbing me too. All of a sudden my brokerage account is way down is value when the market is up. Odd.

• 
  Phil Davis (@phildavis40) reported 40 minutes ago

  @ericses @SawyerMerritt @etrade Same here, WTF. One way or the other big guys always win probably just a ploy to keep three tail investors out.

• 
  The Original (Beyonceless) Jay Z 🇺🇸 🇺🇦 (@zman14) reported 42 minutes ago

  yeah, that "expected wait time" from @etrade is not accurate...now over 32 minutes. fix this. @MorganStanley

• 
  Nadia Lo Greco (@NadiaLoGreco) reported 45 minutes ago

  @etrade Do better @etrade have been trying for over a month to access my money to no avail. On top of it, I am now also out money because of your error. The case manager won’t let me escalate beyond him and I still don’t have my money. At my wits end and no one is willing to help me

• 
  🦄 Fund.Drone.DefenseTech.Photonics $LPTH $UMAC 🐋 (@fundmyfund) reported 45 minutes ago

  over half an hour down - wow @etrade think we can live with 2-3 minutes here or there but this is insane

• 
  Jeff Gawlinski (@JeffGawlinski) reported 45 minutes ago

  Our stock purchase is through @etrade but the service is awful and can't connect to anyone. Next employee pulse meeting, will bring this up to see if a different platform would be better who provides better support.

• 
  mblaso (@blaso96) reported 46 minutes ago

  @etrade are wires down?

• 
  Buns&Coffee (@schang76) reported 47 minutes ago

  @etrade @MorganStanley did they buy Etrade or did MS sell themselves in a merger because they are one of the worst shops on Wall St that survived by getting bailed out by American taxpayers through trickery and blackmail? can't even keep the lights on properly on a trading day.

• 
  max2205 (@max2205) reported 48 minutes ago

  @wallstengine i bet mostly @etrade accounts that can't stand their new trading platform which they refuse to fix after 6 months released

• 
  215Hustler (@215Hustler72) reported 51 minutes ago

  @etrade outage is insane, im scalping and cant sell. Missed my exit.

• 
  Goodlife Capital (@goodlifecapital) reported 58 minutes ago

  @TheTradingNinja @etrade Yeah, the app is down for each trade

• 
  Christine Barnum (@christinebarnum) reported 1 hour ago

  Is @etrade app charts not working?

• 
  Milan (@MPatel_1980) reported 1 hour ago

  @etrade why is everything down?