E*Trade

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

E*Trade Outage Chart 09/18/2025 05:05

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Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

  1. Login (45%)

    Login (45%)

  2. Website (32%)

    Website (32%)

  3. Trading platform (18%)

    Trading platform (18%)

  4. Withdrawals (5%)

    Withdrawals (5%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesCincinnati Website
United StatesLos Angeles Login
United StatesSanta Clara Login
EcuadorGuayaquil Trading platform
United StatesValparaiso Website
United StatesHorseshoe Bend Login
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • afvet333 Joshua Truesdell (@afvet333) reported

    @kmmomof3 @etrade I just waited 5 plus hours and the line hung up. This company is so bad.

  • Augustus81118 🔶Augustus 📿⚔️🇺🇸 (@Augustus81118) reported

    @LarryTheSir @etrade I’ve been on hold for 18mins. Started a chat with support and it says my wait time is 185mins... 🤨

  • ProfitNapz Profit Napz😴💰 (@ProfitNapz) reported

    @etrade Terrible platform. DO NOT USE

  • mke77141368 mke (@mke77141368) reported

    E*trade is down this morning as usual #etrade @etrade

  • twowheel @twowheel (@twowheel) reported

    Ok @etrade I sucked it up yesterday and gave up. Today is the same crap. FIX YOUR ******* ****!

  • jasonerwin_je je (@jasonerwin_je) reported

    @etrade fix your damn app

  • LEADER_TRADING LEADER TRADING (@LEADER_TRADING) reported

    The @etrade mobile app has been absolute trash these past few weeks. Fix it. I get that mobile apps can have issues form time to time, but this isn’t clash of clans on the toilet - this is people’s livelihoods.

  • therealtomhomas Tom (@therealtomhomas) reported

    @jimcramer Yes, @etrade had multiple errors

  • DheerajSarwaiya Dheeraj Sarwaiya (@DheerajSarwaiya) reported

    @etrade you guys seriously need to work on your customer support. A wait time of over 2 hrs is crazy.

  • mke77141368 mke (@mke77141368) reported

    E*TRADE is down this morning as usual @etrade #etrade

  • Justin14443194 Justin (@Justin14443194) reported

    Another day another @etrade crash

  • 123Kiki Caroline (@123Kiki) reported

    @etrade My watch list is completely gone. Really ?? Pathetic. All day long problems.

  • gunnerbean Travis01 (@gunnerbean) reported

    @etrade is app broken again this morning? Won’t refresh

  • Jcazz17 Joe Cazz (@Jcazz17) reported

    Oh look @etrade app not working already. Glorious. Anyone else?

  • Braz_24 Jeremy Brazle (@Braz_24) reported

    @etrade fix your App and this is getting ridiculous. Markets not even open and I can’t get on.

  • pamela_bea_ Pamela (@pamela_bea_) reported

    @etrade Does anyone work there anymore? I’ve tried calling customer service so many times waiting for an hour for someone to pick up before I end up hanging up. I have stocks and money with you and I can’t believe it’s impossible to speak to someone it’s insane

  • slfairless Slfairless (@slfairless) reported

    @Jcazz17 @etrade For real. Complete **** show at the worst possible time. @etrade try harder, ffs.

  • Greentime4us GT-GreenTime (@Greentime4us) reported

    @etrade get yo **** together. Etrade pro is acting like a POS. We all leaving if you dont FIX IT!

  • CitiesOfHeroes Johnny Joy Bringer (@CitiesOfHeroes) reported

    @etrade can't get into my account and customer service hold time seems near infinite. Reset pw did not work. What can I do?

  • acalds9 Andrew Calderon (@acalds9) reported

    @etrade @ThProjectEnginr Fix your app in the US

  • bikky6 Venkata Bharadwaj Komaragiri (@bikky6) reported

    @etrade Dear etrade customer support, estimated wait time for a call or chat representative is 3 hours and we dont have a call back option. How better you can assist us other than this way?

  • Michael201409 Michael (@Michael201409) reported

    @etrade Etrade Pro - could not connect to download server since last 2 hours!.

  • afvet333 Joshua Truesdell (@afvet333) reported

    @etrade I waited a total of 17 hours on the phone last week, on one 5 hour wait waiting to speak to a trader the line just hung up after 5 hours. Today it hung up yet again after 5 hours. This is the worst cust service I have ever seen.

  • bored_trading BoredInTheHouseTrading (@bored_trading) reported

    @gunnerbean @etrade Total garbage. Major issues this morning.

  • Sawkon_Noah Sawkon (@Sawkon_Noah) reported

    @etrade Damn I hope it pops soon

  • cptwave $WAVE (@cptwave) reported

    @Jcazz17 @etrade yeah having issues loading/refreshing, been an issue for the past month but especially bad today and yesterday

  • LarryTheSir Sir Larry (@LarryTheSir) reported

    @Augustus81118 @etrade it is very time consuming to get thru to them, have to plan for a call. That's my concern, but outage for an extended period and the market moves on. All this easy tech could really bite hard if it fails for an extended time. @etrade #etradedown

  • Jayalattar Jay Al attar (@Jayalattar) reported

    @a1core1 @etrade @CharlesSchwab same goes to you. I lost some of my profit because I spent the first hours getting error or ticker is not valid and could sell my option or stock.

  • artinvestorz art investorz (@artinvestorz) reported

    You guys need to fix these execution speeds. Fck'n slips galore #etradepro @etrade

  • LarryTheSir Sir Larry (@LarryTheSir) reported

    @Augustus81118 @etrade It is very time consuming to get thru to them, have to plan for a call. That's my concern, but outage for an extended period and the market moves on. All this easy tech could really bite hard if it fails for an extended time.