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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (40%)
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Trading platform (33%)
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Website (27%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Phoenix |
Login | |
| Palm Coast |
Login | |
 Sollentuna |
Trading platform | |
 Santo Domingo |
Trading platform | |
| Las Vegas |
Trading platform | |
| Camden |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Michael
(@marketgrogu) reported
@AltitudeChaz @etrade Did you log out and back in? Some of my quotes were having issues and that helped those.
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kedar
(@vdeshtwit) reported
@etrade If I place sell to open and later buyback by "buy to cover" options don't cancel each other. This is a pain for the people. We dont get this issue in Fidelity or other brokers. Etrade need to fix this fundamental bug.
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Twitsthattweet
(@Twitsthattweet) reported
@etrade Best to avoid this firm. There app streams incorrect live pricing and crashes a lot. Plus there WFH staff is a bit rigid and **** in their methods of handling problems-total@LOSERS
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SciFlies
(@DocDrij) reported
@etrade "Due to high inquiry volumes, wait times have been longer than usual." You could have solved this problem any time over the last 14 months by hiring more people. Or just completely give up on the idea, and admit that you don't care about retail investors.
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AngryCitizen
(@AngryFlaCitizen) reported
@Brianrrs37 @etrade Again I made no such claim, but continue to make bad decisions and blaming others. ;) Maybe hide under your bed, corona is out there.
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JohnBeck2Tall
(@beck_too) reported
@etrade Steel prices and stocks are high now because of tariffs. Biden removes the tariffs the price goes down, and the stocks go nowhere. It's like investing in commercial real estate before the leases all run out!
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Anthony Gates
(@Mr_Anthonygates) reported
Omfg how many people trying to exercise these rights for hcmc like wtf is up with this hold?? @etrade
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A͎L͎T͎I͎T͎U͎D͎E͎ᴄʜᴀᴢ
(@AltitudeChaz) reported
I have 30 $AAPL contracts that have disappeared wtf @etrade
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Shannon Exum
(@slexum) reported
@AltitudeChaz @etrade I see this all the time with etrade, I dunno WTF this massive round up **** is about
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kedar
(@vdeshtwit) reported
@etrade If I place sell to open and later buyback by "buy to cover" options don't cancel each other. This is a pain for the people. We dont get this issue in Fidelity or other brokers. Etrade need to fix this fundamental bug.
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Marko Avgoleas
(@MAvgoleas) reported
@AltitudeChaz @etrade My account was just reduced by 6k cash. C'mon Eturd! WTF!
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kedar
(@vdeshtwit) reported
@etrade If I place sell to open and later buyback by "buy to cover" options don't cancel each other. This is a pain for the people. We dont get this issue in Fidelity or other brokers. Etrade need to fix this fundamental bug.
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RationalPoet
(@Brianrrs37) reported
@AngryFlaCitizen @etrade There is no such thing as a mistake free human dumbass. Everyone in the world is imperfect. But the ones I consider moral, are not the ones who chase bullshit utopias. Wealth isn't what I object to, just jadedness and ******** who look down on others.
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Ivette
(@Ivynolds) reported
@jose_yumet @etrade Hi! Do you know what's their commission and Fees when selling an OTC penny stock in their platform? I am trying to get a hold of them but of course they have the worse customer service. They charged me $19.74 when I believe it should have been $6.95?
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kedar
(@vdeshtwit) reported
@etrade If I place sell to open and later buyback by "buy to cover" options don't cancel each other. This is a pain for the people. We dont get this issue in Fidelity or other brokers. Etrade need to fix this fundamental bug.
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C. “Topher” کریستوفر Wragg
(@ccwraggii) reported
My apologies @etrade I made a bad move (and cash moves faster from you to my checking account then from my personal bank to banks) #thanks
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Just Me Being Me
(@NardDaGr8) reported
Just got off the phone with @etrade and they are really slowing down my money moves. @WebullGlobal here I come for real do you guys still open at 4am for pre market.
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J
(@okbutisitvegan) reported
Anyone else having trouble accessing their @etrade account?
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RationalPoet
(@Brianrrs37) reported
@etrade Day trading is as stupid as betting at a casnino or playing the lottery.
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BrianP
(@DetroitBrianP) reported
@etrade why do you falsely advertise 24/7 live support.
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SassyDianne
(@SassyDianne227) reported
@etrade You support the Insurrection. I'll stay with Fidelity.
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Tyler
(@Tyler_Figueroa) reported
@etrade is the worst
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Jules Shapiro
(@julianneshapiro) reported
@etrade when is your live chat coming back up? also cannot email customer support?
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AngryCitizen
(@AngryFlaCitizen) reported
@Brianrrs37 @etrade So I am lost? yea I guess. I am still finding myself. I travel the world, visit different places, the entire last year I tried new things. Almost 40 and I just discovered Skiing! What a rush. Too bad the season was short. Who know where life will take me.
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Glen Lewis
(@GLewiii) reported
@etrade uh, why did my entire REAFX portfolio disappear and show as a 100% loss today? And why is live chat not working? I’m a little concerned here!!!
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Rick
(@rixstox) reported
@AltitudeChaz @etrade power etrade may be messed up, just login to the regular website and they are probably there....
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IronMike
(@IronMikeLW) reported
My God @etrade, fix your two-factor authentication method! Using Symantec VIP Access is a NIGHTMARE. Who made the decision to use that, your janitor??? 😤
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father Jesus ✊ - Wear mask dumbo
(@pavanztweets) reported
dear @etrade why are you living in stone age bro. why do i have to login to mobile or power etrade to close spreads and not from web directly? how idiotic that is... how juvenile your design is... puppy shame for this z grade design...
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Kris Leverty
(@KrisLeverty) reported
@etrade we have tried to work with beneficiary dpt on mom’s estate worst ever! No one will respond
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Mitchell Roffer, Ph.D.
(@MitchRoffer) reported
@etrade your new “improved” mobile format is terrible. How do I use the older more functional site?