E*Trade

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

E*Trade Outage Chart 02/10/2026 06:00

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Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

  1. Login (51%)

    Login (51%)

  2. Website (33%)

    Website (33%)

  3. Trading platform (16%)

    Trading platform (16%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesAlden Login
United StatesFarm Hill Login
United StatesDuluth Login
United StatesThousand Oaks Website
United StatesOrlando Login
United StatesLakewood Login
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • hassan1487khan Hassan Khan (@hassan1487khan) reported

    @etrade the wire you sent on 7th April 2022, not yet credited in my Account, please help @StanChart because they are new to banking, and hired unprofessionals in their team who are only expert in lying P.S - Only for @StanChart India Team

  • Geet89759830 Geet (@Geet89759830) reported

    How can I add nominee in E trade account? Need help no assistance @etrade

  • davidswinney20 dswin (@davidswinney20) reported

    Pardon my ignorance. Why does @etrade show a black volume bar. $AHIX showing big order at 50k but showing up as a black volume bar??? Help me out.

  • trevyoder Trev Yoder (@trevyoder) reported

    @etrade can someone please get in touch with me. I’ve called multiple times and have been on hold for over an hour each time. I eventually hang up. Your live chat feature is not working and your message center is not working. I just need to have my account activated.

  • shanfeldian Andrew Shanfeld (@shanfeldian) reported

    Why is @etrade so bad at aggregating news?

  • Killar0se Killarose 🇺🇦 (@Killar0se) reported

    Etrade down? @etrade not able to log in.

  • spazure Spazureway (@spazure) reported

    All of a sudden @etrade has locked me out of my account. The triggering event? I *added* money to my account. Not sure why that would trigger a security check, but OK. Hold times to call in are over 10 min though, so I can't just call them on my 15 to fix it :/

  • w1sp0dcast Lifen (@w1sp0dcast) reported

    @etrade been trying to certify my tax residency for the last few months, tried uploading w8 ben several times and it's still not working! why is it so difficult?!

  • UncleRickyBeast Ric Beardsley (@UncleRickyBeast) reported

    @etrade you let others open accounts that are fraud and then never call the real person back. After 6 years. Your don’t care about people. You’re the worst company for people.

  • tdubois23 td (@tdubois23) reported

    @etrade how do you not have around the clock SPX options per @CBOE new trading hours? Fix asap

  • drgut101 Andrew Nielsen (@drgut101) reported

    @MsMoneyHoneyUSA Yeah, call @etrade and then you can wait on hold for an hour like I’ve been doing so they can fix a mistake they made. 🙄

  • CJunk82 CryptoJunk82 (@CJunk82) reported

    @etrade Soooo @etrade 🧐 why is it when I transfer money to buy stocks it does not go to cash purchasing power and goes to just cash... How is that going to help me buy stocks!?

  • neilcoin Neil (@neilcoin) reported

    @SPACuity @etrade what a weird issue .....alll my QQQ shares are showing at $0.00....things are bad but not that bad

  • Nhatman94519 Nhat Phan (@Nhatman94519) reported

    @Blackopstocks @etrade It’s so stupid when E*TRADE and brokerages pull this crap. Can’t make a trade with it showing no data

  • MuddledC Andy Gambles (@MuddledC) reported

    @etrade your customer service is an absolute joke. Also you guys have charged me $70 in "reorganization fees" in 2 months on a $175 portfolio lmao

  • neilcoin Neil (@neilcoin) reported

    @NestorKim @etrade according to my etrade account all of my QQQ shares are down 100% today @etrade

  • swiftlyspazure Spazure 🏳️‍⚧️ (@swiftlyspazure) reported

    I can only login to @etrade from one device. Two different networks. Same password manager on all devices (both working ant not) I suspect some weird security thing is going on but not sure what to do about it. Didn't have any problems before turning on MFA.

  • SPACuity SPACuity (@SPACuity) reported

    To add insult to injury in this tape, ETRADE is showing most positions (at least the ones I own) as having a value of zero this morning. Not exactly what most investors really need to see. The real numbers are bad enough. Thanks, @Etrade !

  • KOMANDERELR7 elko (@KOMANDERELR7) reported

    @etrade has the most sassy customer service people ever, who tf does the hiring over there ?

  • CraigJeske Craig Jeske (@CraigJeske) reported

    @etrade so my card was compromised. Can’t get cash. And I call and my wait time is “greater than 2 hours”. Whiskey tango foxtrot. Loved E*trade but may need to move to a place that has a way to get customer service in a reasonable time frame.

  • arpach85 Antonio (@arpach85) reported

    @etrade I have been trying to get a hold of someone to explain what’s going on with my account to no avail. I don’t have this problem with @CharlesSchwab so either have someone contact me or I will cancel@this account and move it!

  • UncleRickyBeast Ric Beardsley (@UncleRickyBeast) reported

    Anyone work @etrade ? It’s a shame. Terrible people. That doesn’t care. No humans ever answer or help. Always “your wait time is…”

  • taylerevanayers tayler (@taylerevanayers) reported

    @etrade your app is down today!! Tryna trade ://

  • afortunetrading afortunetrading (@afortunetrading) reported

    @etrade is down? for anyone

  • WDavidRay David Ray (@WDavidRay) reported

    @etrade Just got of the phone with Alexander H. in customer service. That guy is a RockStar! So professional!

  • UncleRickyBeast Ric Beardsley (@UncleRickyBeast) reported

    @etrade so bad. So bad. You hate those that are right and catch u in fraud.

  • hotmessempresz 🔥𓋹☬𝓨𝓸𝓾𝓻 𝓗𝓸𝓽 𝓜𝓮𝓼𝓼 𝓔𝓶𝓹𝓻𝓮𝓼𝓼☬𓋹🔥 (@hotmessempresz) reported

    Still waiting on @MorganStanley @etrade to fix my account from December 2021. I had $175 worth of fees for payments Amazon said they have not receive. I need my money back and need to dispute those payments if Amazon didn't get them. Time out for the bs

  • MrHogle MrHogle (@MrHogle) reported

    E*Trade caused me issues all day and took my money. E*trade owes me my money and gains of 50k+ from today. Spent 1 hour+ on the phone with E*Trade waiting for them to figure it out. They couldn’t I now have a meeting with a higher up on Monday @etrade you owe me big time.Fix this

  • NestorKim Nestor Kim (@NestorKim) reported

    Wow @etrade - your platform is down! Pulling a Robinhood?

  • tstoner4 Tom Stoner (@tstoner4) reported

    @etrade unable to sign in to account this morning, checking to see if you have any guidance. Ty