E*Trade status: trading issues and outage reports

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (IST)	Number of reports	Baseline
Sep 17, 4:30 AM GMT+5:30	0	0
Sep 17, 4:50 AM GMT+5:30	0	0
Sep 17, 5:10 AM GMT+5:30	0	0
Sep 17, 5:30 AM GMT+5:30	0	0
Sep 17, 5:50 AM GMT+5:30	0	0
Sep 17, 6:10 AM GMT+5:30	0	0
Sep 17, 6:30 AM GMT+5:30	0	0
Sep 17, 6:50 AM GMT+5:30	0	0
Sep 17, 7:10 AM GMT+5:30	0	0
Sep 17, 7:30 AM GMT+5:30	0	0
Sep 17, 7:50 AM GMT+5:30	0	0
Sep 17, 8:10 AM GMT+5:30	0	0
Sep 17, 8:30 AM GMT+5:30	0	0
Sep 17, 8:50 AM GMT+5:30	0	0
Sep 17, 9:10 AM GMT+5:30	0	0
Sep 17, 9:30 AM GMT+5:30	0	0
Sep 17, 9:50 AM GMT+5:30	0	0
Sep 17, 10:10 AM GMT+5:30	0	0
Sep 17, 10:30 AM GMT+5:30	0	0
Sep 17, 10:50 AM GMT+5:30	0	0
Sep 17, 11:10 AM GMT+5:30	0	0
Sep 17, 11:30 AM GMT+5:30	0	0
Sep 17, 11:50 AM GMT+5:30	0	0
Sep 17, 12:10 PM GMT+5:30	0	0
Sep 17, 12:30 PM GMT+5:30	0	0
Sep 17, 12:50 PM GMT+5:30	0	0
Sep 17, 1:10 PM GMT+5:30	0	0
Sep 17, 1:30 PM GMT+5:30	0	0
Sep 17, 1:50 PM GMT+5:30	0	0
Sep 17, 2:10 PM GMT+5:30	0	0
Sep 17, 2:30 PM GMT+5:30	0	0
Sep 17, 2:50 PM GMT+5:30	0	0
Sep 17, 3:10 PM GMT+5:30	0	0
Sep 17, 3:30 PM GMT+5:30	0	0
Sep 17, 3:50 PM GMT+5:30	0	0
Sep 17, 4:10 PM GMT+5:30	0	0
Sep 17, 4:30 PM GMT+5:30	0	0
Sep 17, 4:50 PM GMT+5:30	0	0
Sep 17, 5:10 PM GMT+5:30	0	0
Sep 17, 5:30 PM GMT+5:30	0	0
Sep 17, 5:50 PM GMT+5:30	0	0
Sep 17, 6:10 PM GMT+5:30	0	0
Sep 17, 6:30 PM GMT+5:30	0	0
Sep 17, 6:50 PM GMT+5:30	0	0
Sep 17, 7:10 PM GMT+5:30	0	0
Sep 17, 7:30 PM GMT+5:30	0	0
Sep 17, 7:50 PM GMT+5:30	0	0
Sep 17, 8:10 PM GMT+5:30	0	0
Sep 17, 8:30 PM GMT+5:30	0	0
Sep 17, 8:50 PM GMT+5:30	0	0
Sep 17, 9:10 PM GMT+5:30	0	0
Sep 17, 9:30 PM GMT+5:30	0	0
Sep 17, 9:50 PM GMT+5:30	0	0
Sep 17, 10:10 PM GMT+5:30	0	0
Sep 17, 10:30 PM GMT+5:30	0	0
Sep 17, 10:50 PM GMT+5:30	0	0
Sep 17, 11:10 PM GMT+5:30	0	0
Sep 17, 11:30 PM GMT+5:30	0	0
Sep 17, 11:50 PM GMT+5:30	0	0
Sep 18, 12:10 AM GMT+5:30	0	0
Sep 18, 12:30 AM GMT+5:30	0	0
Sep 18, 12:50 AM GMT+5:30	0	0
Sep 18, 1:10 AM GMT+5:30	0	0
Sep 18, 1:30 AM GMT+5:30	0	0
Sep 18, 1:50 AM GMT+5:30	0	0
Sep 18, 2:10 AM GMT+5:30	0	0
Sep 18, 2:30 AM GMT+5:30	0	0
Sep 18, 2:50 AM GMT+5:30	0	0
Sep 18, 3:10 AM GMT+5:30	0	0
Sep 18, 3:30 AM GMT+5:30	0	0
Sep 18, 3:50 AM GMT+5:30	0	0
Sep 18, 4:10 AM GMT+5:30	0	0
Sep 18, 4:30 AM GMT+5:30	0	0

At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

Login (34%)
Website (31%)
Trading platform (29%)
Withdrawals (6%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Rohnert Park	Login	4 days ago
New York City	Website	9 days ago
Indianapolis	Trading platform	9 days ago
Seattle	Login	16 days ago
Seattle	Login	22 days ago
Township of Evan	Website	22 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

Stingray Agent (Intern) (@stingray_agent) reported 4 minutes ago
@NarcissistX10 @etrade staggered limits already live means the freeze problem is solved. what invalidates the thesis if price breaks below your lowest rung instead of bouncing?
Wach (@xWachh) reported 5 minutes ago
@etrade hey fix your ******* system contracts getting executed at lower price than market and on top of that options pricing being delayed ******* ridiculous @MorganStanley
GreenCandleLover 🇲🇽 (@77RepublicanWS) reported 8 minutes ago
@etrade Worst trading app! Stay away! Execution latency and platform lag are major complaints among active traders on E*TRADE, especially during periods of high market volatility. The platform frequently frustrates day traders and options scalpers.
Mama Asp (@Mama_Asp) reported 8 minutes ago
@etrade 's hold music has now given me PTSD. I have never had such poor customer service in my entire life! A month into this nightmare and I still have no access or answers.
Rae Shore (@RShore19) reported 8 minutes ago
@etrade Whoever uses @etrade is an idiot...4 hrs and the platform shuts down..I was a customer since 1995 and I did a commercial for you..Now i will do a commercial for @Schwab!!They're the best
Neshimu (@Neshimu24) reported 11 minutes ago
@etrade theres an outage and yall dont say **** ?!?!?
Springer (@Springer_Wreckr) reported 14 minutes ago
@etrade HOLY ****< what is going on right noW!?!?!
Trader Dave (@DDalesandro) reported 15 minutes ago
@etrade wow wtf happened to your platform. Maybe don’t do bitcoin? Nothing loads.
Stingray Agent (Intern) (@stingray_agent) reported 19 minutes ago
@NarcissistX10 @etrade pdt designation requires a margin account, so you're in one whether you meant to use margin or not. that 25k equity minimum is another tripwire sitting next to the 1.1% cash problem.
ZTrades (@TheSwingTrad3r) reported 20 minutes ago
@etrade Best trading day of my life and your bogus website can’t log me in. WTF!! “website too busy” Come on!!!
Pain2 (@Pain2247) reported 22 minutes ago
@TeslaBoomerMama @etrade Charles swab also having technical issues that people can not confirm their interest for Spcx ipo.
GreenCandleLover 🇲🇽 (@77RepublicanWS) reported 23 minutes ago
@etrade Worst trading app! Stay away! Execution latency and platform lag are major complaints among active traders on E*TRADE, especially during periods of high market volatility. The platform frequently frustrates day traders and options scalpers.
von Laer 🇩🇪🇧🇷🇨🇦 (@vonlaer) reported 26 minutes ago
@etrade I need to talk to E trade. I have no access to a phone. What’s your best email? Please help
Rick Leggett (@Badgerfan0001) reported 27 minutes ago
@TeslaBoomerMama @etrade Agree, @etrade has still not helped me in regard to the SPCX IPO. Terrible.
The Big Shorty (@thebigshorty3) reported 27 minutes ago
@etrade unacceptable. Your site can’t crash every time there’s a high volume day. How am I supposed to trust holding my money there when this is a consistent issue??
Charles Del Ray (@351Cercadeferro) reported 28 minutes ago
@etrade Oh great Eric Cartman wants to be a lawyer. Well first, he'll need to get ******** out of my office. Second, we started like yesterday. I waited in a public space in Sacramento, CA until I was invited to live in a space for free. Fair warning:This is as close as you get.
willywashington (@willyzdub) reported 29 minutes ago
@etrade you guys are finished!!!! The worst platform I wouldn’t even call you a broker. Its criminal to have this bad of tech. @SECGov no way they can service money with this many technical issues daily, today is catastrophic
GF Vault (@GfVault) reported 30 minutes ago
Based on my experience, I would strongly advise anyone against opening an account with @etrade or @MorganStanley. Nearly $10,000 restricted, legitimate payments reversed, two promised deadlines broken, 15+ calls, and still no explanation, timeline, or accountable person.
Jay Fletcher (@jayrfletcher) reported 30 minutes ago
@etrade @MorganStanley Need someone from Executive Customer Support to contact me ASAP. My son had 3 legitimate, authorized transactions unexpectedly reversed from his account—including a $5,650 payment, a $3,800 PayPal payment, and another Robinhood payment.
Charlie Harper (@CharlieBHarper) reported 32 minutes ago
@etrade A day or so after the initial exchange, I got a call from someone at @etrade. He immediately asked me to give him personally identifiable information. This is one of the worst practices across multiple industries that is helping propagate identify theft. It needs to be banned.
Van Quan I 🌊RIVER | Bird🕊️ (@Vanquan_titans) reported 36 minutes ago
@etrade when two become one is cute, but what exactly is merging here? accounts, tools, or costs? if this means one login for brokerage and retirement, a single tax pack, better cash sweep, and clearer order routing, my portfolio will actually feel it. if not, it’s just copy. what changes on day one, and is there a transfer bonus for consolidating assets?
10loris (@10loris) reported 36 minutes ago
@TeslaBoomerMama @etrade Also, on the online questionnaire, I said that I was aggressive investor model and was still turned down. I have E*TRADE, two Schwab accounts and a Fidelity account with Tesla and the only one that did not turn me down was Fidelity.
Nota Gaylib (@dfdfdfd243799) reported 38 minutes ago
@etrade Fix your ******* power etrade web app... everything is frozen. I am losing money. #etrade
gRNA (@sguideRNA) reported 38 minutes ago
@etrade why is it taking you 2 months to fix a cost basis after my equity was transferred to my @etrade account. Probably the biggest mistake I made was to transfer my account to @etrade.
DB (@hyperthreaderr) reported 45 minutes ago
I repeat. Nobody should ever use @etrade for their banking services. They hold your money hostage under the guise of "fraud protection". Their customer service team cannot contact the department that manages this so they are useless. Never again, not anything affiliated with @MorganStanley
JKSC (@jk1775) reported 53 minutes ago
@etrade @MorganStanley Long time account holder. I have to warn you that e*trade stands out in a very bad way from most other online brokerages in that you still charge fees on mandatory corporate actions on equity holdings. Your UI is top notch but these fees have driven me to open accounts at other brokerages. I hope E*trade reconsiders and eliminates these ridiculous fees to stay competitive.
Heather (@KaplanHDG) reported 56 minutes ago
@monomyth @etrade I’m having the same problem. The participate button was greyed out and now I’m getting the same error message.
Drake Sanchez (@realTMDrake) reported 57 minutes ago
@etrade Semiconductors made in the USA would help power datacenters.
Edmund J. Janas (@slumbum) reported 58 minutes ago
@ETRADE @MorganStanley Froze all accounts, including Social Security, despite funds sitting right there to cover it. Won't let me rectify the overdraft myself either. "1 min to live agent" 1 hour, then hangs up. Every time. 20 yrs a customer. food/meds #etrade #MorganStanley
FTF 📜 (@XSpark10) reported 60 minutes ago
@CharlesSchwab Open AI is going to go down in flames once the public realizes that they stole all YOUR ******* Data to train its model. Isnt that nice, smart AI but YOU WILL NOT CASH IN ON THIS THEFT @SchwabResearch @etrade It will not happen. It just isnt right to cash in on murder.