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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Problems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (44%)
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Website (33%)
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Trading platform (23%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Trading platform | ||
| Trading platform | ||
| Login | ||
| Trading platform | ||
| Trading platform | ||
| Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Gamewatchable
(@Gamewatchable) reported
@NeverstopT @etrade having the same issue, i called but currently on hold
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Full Money Racket
(@RacketFull) reported
It appears that @etrade is just generating random error messages now like a carnival game
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JackBlacker
(@JackBlacker6) reported
@etrade @davidfaber @cnbc Please get Etrade on the phone. Not trades going through. People are getting hurt bad by this. You need to do something.
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🖐EL MANYA DE MIAMI 🌴
(@CELMAR2000) reported
@etrade what the hell is happening with your app??? Im not able to log in Is this illegally on porpoise???? Wtf
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kaly
(@kaly11681776) reported
@etrade Web interface is slow as hell today
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S C O T T Y !
(@ScottyHilton) reported
@EricTAuthor @jmRLW3lsMN5S6QM 90 minute hold for @etrade chat support
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JackBlacker
(@JackBlacker6) reported
@etrade @cnbc @carlquintanilla Please help us. Etrade site is not working. We are getting hurt bad by this. Somebody help...
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Rob’s Educated Guesses
(@RobEducated) reported
@etrade sucks. Still not working well over hour into the day
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🃏Max🃏
(@Jester454) reported
So today @etrade is the one that wants to **** the market up huh? Nice!
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En_CHILL_ada
(@ada_chill) reported
@etrade fix your platform. Thre market is open. Smells of collusion if you ask me. Market manipulation. Locking out retail.
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The Ape Of WallStreet
(@BBrizzyy) reported
@etrade your the ******* worst
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PHILOSOPHY
(@WSJticks) reported
@etrade doesn’t care about customers anymore. .. even platinum service is unreachable after botching my orders!!
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Garo Mikhael
(@Gmik12) reported
@etrade are you guys ever going to fix your app to be able to handle everyday trading volume??? So ridiculous!!!
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solodolo
(@moneyman2422) reported
@Women_Truths @brittnychrissy_ @etrade I tried after your suggestion, not working for me unfortunately! Rebooted E*Trade Pro now, hoping that does something... Thank you for the suggestion! Frustrating morning.
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Pepe Le Pew
(@wompwompwomppp) reported
Yo @etrade, wtf. Y’all looking like @RobinhoodApp today...
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Mr.BUIDL ⟠
(@MrBUIDL) reported
Karl Roessner, former E-Trade CEO and Lefteris Acquisition Group CEO, says "retail needs investment education and a holistic look at regulation" I guarantee he never said that or thought that while acting CEO of @etrade. $GME halted again and down 25% on the day. #bitcoin
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Michael
(@PoonTangler21) reported
@etrade hey. Are you guys having problems this morning? I tried selling some ark at market, didn't fill. Tried buying some gme at market around 215, didn't fill. And now I can't log into my mobile account.
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Kevin Barman
(@KevinBarman1) reported
Anyone have suggestions, looking for new trading company to use @etrade continues to disappoint with their software's continued issues.
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Vincent
(@vinnyfrumbklyn) reported
@etrade our having down time on your servers ?
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TheHonestTrader
(@dd_trades) reported
Here I am watching all my positions drain down and I can't sell any of them because @etrade isn't executing any sell orders. I'm literally staring at my computer losing hundreds every few minutes and I can't do anything about it. This is so ****** up.
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NeverstopTrading
(@NeverstopT) reported
@etrade seriously? My pervious order just sits in cancel and it won't let me sell?? No customer service by phone or chat??
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Nuccia Paoletti
(@NucciaP29) reported
@etrade why aren’t my orders being filled?!!! Your site is being slow. Can’t have this happening. @tastytrade I can’t even register for your site either. @RobinhoodDT what’s your platform running like? #ecommerce
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Mike
(@Mike_Riter) reported
@MotoGFX @etrade Same here I’ve never had issues with @etrade before this year. They really let us down
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Ed Blackburne
(@EdBlackburne) reported
@RafaelManzara @etrade @etrade Terrible platform performance this morning. Buy Order opened and confirmed but your own quotes show the Bid lower than mine and yet the order WILL NOT FILL Obnoxious
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CrippledByRipple
(@Ripplecrippled) reported
@etrade Worst. Platform. Ever. Now market orders aren’t being taken?!?!? WTF.
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bio-buddha
(@biobuddha) reported
For F' sake, if it's not @tdameritrade, then its F'in @etrade not working. Get your **** together!
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G-Know
(@FibonacciSQNC) reported
I had really big gains this morning. BIG!! and they’ve been halved because @etrade platform is complete ******* garbage!! How ******** are we supposed to earn a living when ur technology is ****!!!! Still having weird problems. Power Etrade platform is garbage.
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AlwaysBenny
(@ZSugar2019) reported
@BearingtonTrade @etrade I know, right? I can't sell or buy stocks at market order!! They even disabled customer service live chat! WTF???
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$WAVE
(@cptwave) reported
7:40 and we’re starting with the broken app already huh? @etrade
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stocked and loaded
(@Spencerferrell5) reported
Will @etrade fix their **** today?