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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (48%)
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Website (35%)
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Trading platform (17%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Salt Lake City |
Website | |
| Dallas |
Website | |
| Redwood City |
Trading platform | |
 Dublin |
Login | |
| Alden |
Login | |
| Farm Hill |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Bobby Don Welch
(@Bobby_Don_Welch) reported
@etrade I've tried multiple times to sell a position in the premarket but it will not sell! WTF?
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CS
(@CS786110) reported
@etrade @pennystawkcawk @etrade Are you going to at least acknowledge you had a glitch in your platform and not keep your customers in the dark ?
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Giancarlo Lucia
(@giancarlolucia) reported
@newyorkbrett @etrade Dang. That stinks. At least you got through to someone. What terrible customer service. I get through to @Fidelity right away most times, and if not, they at least have a call back service. Happy to be moving my funds there.
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Samuel W
(@SamOhSam) reported
@stox_time @etrade I'm assuming you're hoping back in to support this revolutionary war.
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Something amusing
(@LUFCLew) reported
@henryrodgersdc I have pending orders on @MerrillLynch and @etrade that are not filling. Market orders and limit orders moving up and down past my price that do not get filled.
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joe🇨🇳(CCP Agent - #BLM - don’t ban)
(@joeforpotus2048) reported
@etrade can you guys please fix the chart lag, and freeze on E*TRADE pro. My chart went from freezing 2 times a day, to 6 times a day this week. While I’m in the middle of a trade... plz fix this ****
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Options Sniper
(@StevefromtheATL) reported
@Nythombros @etrade That’s what I heard today and he advised they didn’t have glitch today, but only others can confirm
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garǝuǝɹ
(@renegar) reported
Bye bye @Fidelity and hello @etrade . After 2.5 hours on a queue for customer support, rep says I have to call back again tomorrow for the right person, same phone, same wait. What a crappy service. Took me 5min on etrade to get setup.
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Slider
(@404East) reported
Blows by my fill price! No fill! WTF?! @etrade Fix it! Rigged!
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MattCrap
(@ThatMattCrap) reported
@etrade I have a 16k cash call in my cash account resulting from a glitch where a cancelled 10qty order became a 1800qty order. Now I have a negative cash balance, but not the securities. Please help me.
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ANDRE P
(@DcMau555) reported
@etrade having issue doubling position in $SNDL plz help
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CS
(@CS786110) reported
@etrade @pennystawkcawk What happened to your customer service ? This is platinum service to be put on hold for hours and not be able to get through to anyone ? It's concerning that nobody is available to assist when there is an issue with your platform.
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Options Sniper
(@StevefromtheATL) reported
One broker I heard that was not down today was @etrade Talked to my neighbor that used to broker for them and they vowed never to have a outage ever again. Hope this is true.
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Learn 2 Swim
(@Learn2Swim2021) reported
@etrade Literally every time I try to connect my bank to fund my account going on 12 hours: "We're unable to process this request at this time, please try again. If the issue persists, please call us for assistance." You guys must hate money.
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Kermit the Trader
(@stoinkers1) reported
@RobinhoodApp Moving the rest of my account to @etrade Go **** yourself ROBINHOOD!
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Mike Fibonacci
(@ForshtMike) reported
@InvestorsLive @etrade Wish webull had this problem. That was yesterday
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Slider
(@404East) reported
Can’t get my fills! Blows right past it! WTF?! @etrade Fix It! $AMC Rigged!!
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KaleyCo
(@J_Kaley) reported
@Chattwjonathan @etrade I missed this @Chattwjonathan, could have been overload from that, and may have saved some people from panic selling, but there were good buys too. Was just frustrating, not good for a trading app or website, both were down.
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TripFlipR
(@evanfortunato) reported
@etrade should be class action lawsuit against you for gross negligence you played a part in platform was down from 9:30 to 10:30
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Andrew Lloyd
(@AndrewL33582005) reported
@etrade @TDAmeritrade when you purposely manipulate your platform to stop trading to help big investors drop the PPs that is called communist control. This is a free market called capitalism. No one should control who makes money. No one. $amc $gme @reddittrading
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Ron Waser
(@ronwash22) reported
@etrade I canceled sell order 1.5 hours ago. The cancelation is still pending. The issue is the I can not sell the position due to overlapping orders. Why does it take so long to cancel an order?
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Joshua Truesdell
(@afvet333) reported
@etrade @pennystawkcawk Lol you put your phone number but I call no one answers. Line hangs up. Your company is a joke. I’m going to every page on stovktwits telling them what ur doing to me. I call and call and no help ever. I was told 4 times they’d fix if/when they answer. I’m done waiting on phone
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Joshua Truesdell
(@afvet333) reported
@etrade I’m not done with my rant yet. Go on your stocktwits page and see every single comment from basically everyone and their mother talking g about how horrible your company is. I’m done playing nice with you. @business @FoxBusiness you all need to see how bad this company Is
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Benny
(@BennyLate) reported
@ResearchRonin @BeckInvestLLC Many brokers stopped trading in it earlier. I had some covered calls in amc and couldn’t get out until nearly 10 central because of @etrade “system issues”. I bet.
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love&lemons
(@MorganMM20) reported
@etrade why is it taking almost 2 hours to speak to someone in customer service????
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The People's Investor
(@ThePeoplesInves) reported
@JDuncan1987 @etrade We were in the same boat with @TDAmeritrade i was down $2,100.00
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love&lemons
(@MorganMM20) reported
@etrade @pennystawkcawk Nah dead *** y’all have to do better wtf!
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Joshua Truesdell
(@afvet333) reported
@etrade @pennystawkcawk 212 minute wait to even talk to live chat and it’s 10 pm Ca. Time. I highly suggest you fix this or I will go on every stocktwits ticker there is telling them my experience. 5593348454. I’m done waiting on a phone. Call me for once!
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Obey
(@obey369) reported
@StanTradingMan My @etrade worked perfectly fine until right at open. Then I couldn't log back in all day. Browser worked but super slow
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CrippledByRipple
(@Ripplecrippled) reported
@etrade Since your app is dumpster trash, how about at least extending premature trading hours? Nice coordinated crash yesterday btw.