E*Trade

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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

E*Trade Outage Chart 01/25/2026 17:50

At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

  1. Login (42%)

    Login (42%)

  2. Website (34%)

    Website (34%)

  3. Trading platform (24%)

    Trading platform (24%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesColumbus Trading platform
United StatesAtlanta Trading platform
United StatesLos Angeles Website
RomaniaReşiţa Login
United StatesMetuchen Login
United StatesRochester Trading platform
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • audroue Rob Audroué (@audroue) reported

    @mint can you please work with @etrade to get them connected to your service when using 2FA? If 2FA is enabled on E*trade my accounts don’t connect or sync.

  • fjmexican Mexicanfan (@fjmexican) reported

    @etrade Weird and freaky commercial… babies getting Married. WTF

  • alaskakenai AlaskaKenai (@alaskakenai) reported

    @etrade Anyone else having customer service problems?

  • angrybettor1 angry bettor (@angrybettor1) reported

    @etrade Since you give out counterfeit shares and steal real ones worth money. How is that not a loss on a tax sheet?? #finrafraud $mmtlp I am not doing my taxes maybe the IRS can fix this!!!! @IRS_CI

  • alaskakenai AlaskaKenai (@alaskakenai) reported

    @etrade Customer service wait times are unacceptable.

  • galinaowens4 Galina Owens (@galinaowens4) reported

    @Kushlash27 @etrade OH MY GOD! They need to send a notification via email when their site is going to be down. I legit almost had a heart attack when I checked my account. There’s no communication of any kind smh.

  • nikiverse nikiverse (@nikiverse) reported

    @etrade Trying to download my 1099 consolidated and I keep getting this error message: "We Couldn't Find Your Page. The page you requested may have moved or is temporarily unavailable." Can you help?

  • Mitch_elle Mitch (@Mitch_elle) reported

    @etrade Why TF are you selling all my stock??? I can’t get thru on customer service!!! STOP!!!!! #screwingmyretirement

  • rhpmiller Ryan approves this message (@rhpmiller) reported

    @etrade commercial was bad. @DKSportsbook tried way too hard. @dunkindonuts was solid and unexpected.

  • Sandybird108 Sandra B 🌒🌕🌘 🖖🏼 (@Sandybird108) reported

    @etrade why does it take over an hour to talk to someone when I call the 800 number! If someone's desperate enough to actually call the number they need help! Please hire more staff!

  • Jackson51022 just jack (@Jackson51022) reported

    @etrade Etrade uses ACH to move $$$.. It is really slow for 2023.. When balances are not equal when transaction are in process ETrade makes folks nervous. This is intentional to maximize profits..

  • himmelsblog Mark Himmelsbach (@himmelsblog) reported

    @etrade Babies getting married surrounded by adults? While drinking? I might need some help on this one #plannerbowl

  • alaskakenai AlaskaKenai (@alaskakenai) reported

    @etrade Anyone having difficulty with having an assigned customer service person?

  • ___67Dawgman Jerry (@___67Dawgman) reported

    Best commercial so far in 1st quarter @etrade worst one that stupid @HeGetsUs crap.

  • dekrunner Diane (@dekrunner) reported

    @etrade I called as my account balances were way off, was assured my accounts are safe and your website is having issues, please advise?

  • jsvilla Juan (@jsvilla) reported

    @etrade Baby commercials don’t work in this economy. It’s like damn, those babies needed a well funded 401k and financial literacy before they were born to have a chance at retiring

  • Thogek Tom Kiefer (@Thogek) reported

    @Etrade, any help from your side of this silliness?

  • galinaowens4 Galina Owens (@galinaowens4) reported

    @etrade is your website down or something? I can’t get ahold of anyone on the phone. Please advise. I’m about to have a heart attack.

  • RodRambone Sam 🇭 🇧 (@RodRambone) reported

    Gee @etrade ya think you can release my money so I can invest it? Good God. I’ve had a damn account with you for like 18 years now. That should count for something. Lol

  • Gun2MoufCPR Jurak Hunt (@Gun2MoufCPR) reported

    @etrade that was ****** terrible #SuperBowl #commercial

  • Lou_J_Welch Lou Welch (@Lou_J_Welch) reported

    @etrade I've just cleared the cache, and same issue. Doesn't bring up the box to check that I've read the terms and conditions. It's doing this both in Microsoft Edge and Opera.

  • JoelCanfield Joel Canfield (@JoelCanfield) reported

    @etrade @canbychik Yes, but work on your customer service which has been abysmal since Morgan Stanley bought you.

  • darkieinvestor Cisa〰️ (@darkieinvestor) reported

    @JacobBa20458891 @SoFi @etrade Facts. Only bad thing about having multiple brokerage accounts is the amount of 1099s for tax season (I file my own taxes) but anything else is great.

  • mySanctuaries NoMad (@mySanctuaries) reported

    @etrade @etrade Why is every annual earnings chart on E-Trade app missing so much data? Even latest year is blank. It's been like this for years. Complaints go nowhere. Does @MorganStanley ever plan to fix this?

  • gksknp Girjesh Shukla (@gksknp) reported

    @etrade Hi, I am not able to pull etrade 1099 from turbo tax! I see the following error “We can’t find any tax form for this account.”

  • SamSand18283578 Sam (@SamSand18283578) reported

    New customer service is ATROCIOUS at @etrade. I trade options for a living, thinking of switching to ETrade but address verification pending for over a month! A dozen phone calls (long hold times), everyone keeps brushing me off. Please either help me or tell me to go away.

  • JStamos384 John Stamos (@JStamos384) reported

    Garbage *** $REUN won't even allow me to sell 40,000 shares. Order just sits there open. WTF @etrade

  • CenterPointSec CenterPoint (@CenterPointSec) reported

    @ctrssierra @etrade @TDAmeritrade We support long strategies 📈. Reach out for custom long/short pricing.

  • BoomSmacked BOOM (@BoomSmacked) reported

    @etrade i am begging someone to help, my dad Robert Gillis died 5 mths ago and I have been given hrs of run around trying to move $ to my mom, the Beneficiary. Every time I call new hurdle, dear God exhausted. Please please help

  • KnachantyD NaÄsia Moët (@KnachantyD) reported

    @etrade bruh wtf is up with yall commercial 👀🤔 #SuperBowl