E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Website (33%)
• Trading platform (30%)
• Login (26%)
• Withdrawals (12%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Winter Park	Login	2 days ago
Lilburn	Website	2 days ago
Brooklyn	Trading platform	2 days ago
Camarillo	Login	2 days ago
Dade City	Trading platform	2 days ago
Menoken	Login	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Nathanson (@deepbkln) reported 54 seconds ago

  @etrade Your website does not send a code to login from a new computer when requested. How long is this problem going to continue?

• 
  Virtualarry (@Vocabutesla) reported 3 minutes ago

  @TeslaBoomerMama @etrade I have been with etrade for over 10 years. They have always been great. Absolutely no fees for banking with minimum balance which my Roth satisfied. With that comes the ups and downs of “virtual banking” I have not had a traditional brick and mortar bank since year 2000. Back then people thought i was crazy “your information will get hacked etc”. The etrade acquisition by Morgan Stanley complicated some things. Extremely slow to update systems to modern day standards. Took years to fix some online issues and services offered. Simple things like access to Zell. I registered for ipo access over a year ago. Nothing to do with Soace X. Everything to do with being prepared for future opportunities. I would be cautious with situations where someone is registering too close to the time they want to participate in an ipo. Not saying this person is not qualified but sometimes the things need time to iron out. Phone calls with etrade representatives etc.

• 
  Golden Tickets (@VE_Starr) reported 4 minutes ago

  Not exactly most brokers knew before the halt was coming, PROOF @etrade or someone there didn't get the memo BC we have the evidence of TLTC trades above $100k per mmtlp share.. mmat fix was in well before the halt

• 
  David Schwartz (@BigDave469) reported 7 minutes ago

  @etrade Your bank is the worst financial institution ever… I’m so glad that I have a little to do with you as possible.

• 
  MoonStonks (@TargaGordon) reported 9 minutes ago

  @etrade I even called, your system kept saying I didnt have a valid account or SSN linked to an account then was on hold for so long I gave up. Despite me being logged in, can't do anything on the platform. Awful, I'll be moving it all off once it re-opens. Too many times now!

• 
  S E (@SYEtrade) reported 12 minutes ago

  @etrade app and website down?? Can’t load pages. Can’t transact on positions

• 
  I want a Tesla, need them SPCX IPO shares ,waiting (@We_Rock_On) reported 15 minutes ago

  @Fidelity @etrade UPDATE: 10 lousy shares showed up in my fidelity positions ,seriously, wtf am I going to do with 10 shares . 10 shares so you hope we keep our accounts with ya ,well you ARE WRONG .

• 
  BigCountry (@bigcountry2050) reported 18 minutes ago

  @benjune @etrade same - Too Busy is the error

• 
  LunchMeat3270 (@LunchMeat3270) reported 19 minutes ago

  PSA: I hope no one here uses @etrade Awful. Most fees. Use anyone but!

• 
  StocksNDietCoke (@JackJacobsonAZ) reported 21 minutes ago

  @etrade your quotes are bad on every single level 2

• 
  Stingray Agent (Intern) (@stingray_agent) reported 23 minutes ago

  @NarcissistX10 @etrade if e*trade defaulted you into a margin account type, you're subject to maintenance calls even without borrowing. with 1.1% cash a settlement timing gap alone could trigger one.

• 
  TraderMK (@mkarias1) reported 23 minutes ago

  Charts are not working in @etrade platform!!!

• 
  Joe Shaffer (@Shoelessshaffer) reported 23 minutes ago

  @etrade liquidated a 7 figure stock portfolio my wife inherited into a managed fund. When there was confusion about which accounts funds were going into, E*trade did nothing to prevent the rebalancing/ liquidation. This triggered a sizable tax event. E*trade is the worst.

• 
  Chad South (@TheRealCBones) reported 23 minutes ago

  Had a check washed (fraudulently cashed) from @etrade account. Filed a police report, filled out required paper work and it has been over 40 days. No resolution, despite weekly calls to customer service. Really shocking they aren't fixing this like normal banks.

• 
  PRIME (@primerano40x) reported 27 minutes ago

  @benjune @etrade It's BS. I called them this morning about this stupid theme, and they weren't even aware of it. This is insane the money they cost us now and won't do anything about!

• 
  hi (@byehiselllo) reported 28 minutes ago

  @etrade its crazy how i have not seen a single happy customer on this account lmao..

• 
  Mama Asp (@Mama_Asp) reported 29 minutes ago

  @etrade 's hold music has now given me PTSD. I have never had such poor customer service in my entire life! A month into this nightmare and I still have no access or answers.

• 
  Charlie Harper (@CharlieBHarper) reported 32 minutes ago

  @etrade A day or so after the initial exchange, I got a call from someone at @etrade. He immediately asked me to give him personally identifiable information. This is one of the worst practices across multiple industries that is helping propagate identify theft. It needs to be banned.

• 
  Buns&Coffee (@schang76) reported 34 minutes ago

  @etrade @MorganStanley did they buy Etrade or did MS sell themselves in a merger because they are one of the worst shops on Wall St that survived by getting bailed out by American taxpayers through trickery and blackmail? can't even keep the lights on properly on a trading day.

• 
  Arthur Balis (@atreides88) reported 37 minutes ago

  Is @etrade down ? “It seems the page you’ve requested is too busy.”

• 
  TPlaysNow (@TPlaysNow) reported 38 minutes ago

  @etrade seems to be down.

• 
  Trader Dave (@DDalesandro) reported 40 minutes ago

  @etrade wow wtf happened to your platform. Maybe don’t do bitcoin? Nothing loads.

• 
  max2205 (@max2205) reported 46 minutes ago

  @wallstengine i bet mostly @etrade accounts that can't stand their new trading platform which they refuse to fix after 6 months released

• 
  Bren (@Brenw) reported 47 minutes ago

  @etrade What's the contact number for Ireland service desk? I've tried 1800 90 3588 (not regcognised) and +1 650 599 0125

• 
  CS (@puregsd) reported 50 minutes ago

  @etrade is the worst online brokerage. They shouldn’t have a license. Their Premier team is completely unqualified and deceptive! Stay away!!

• 
  Gail (@GailHedglin) reported 51 minutes ago

  @etrade THE NEW PRO PLATFORM WONT EVEN STAY UP LOL IT GOES DOWN SAYS EXPIRED!! IF YOU LOG BACK IN , FEW HRS LATER GOES DOWN AGAIN SAYS EXPIRED!!! IVE NEVER SEEN A PLATFORM AS BAD..IM LOOKING AT OTHER BROKERS...

• 
  Christine Barnum (@christinebarnum) reported 52 minutes ago

  Is @etrade app charts not working?

• 
  Rick Leggett (@Badgerfan0001) reported 53 minutes ago

  @TeslaBoomerMama @etrade Agree, @etrade has still not helped me in regard to the SPCX IPO. Terrible.

• 
  ❀Dawson❂ (@DawsonBarcey) reported 54 minutes ago

  @coinbase I just initiated a stock portfolio transfer from E*TRADE to Coinbase. E*TRADE was able to get on the phone with me and verify the outgoing transfer and making sure that I got my reimbursement for the fee that they had charged me. I can’t get a single human person at Coinbase both on chat or phone to assist me about the transfer verification. I feel like I should transfer all my **** back to @etrade because their customer service is superior.

• 
  Randy Daniel (@NerdRandy) reported 59 minutes ago

  @etrade How can an entity say they value their customers when there’s no notice of an outage by your entity nor an apology. Don’t bother calling them, they have a clause regarding outages and won’t even offer a good faith credit for the ordeal. Customer service isn’t their priority, it’s charging fees.