E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Trading platform (33%)
• Website (31%)
• Login (28%)
• Withdrawals (8%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
San Jose	Website	12 days ago
Winter Park	Login	17 days ago
Lilburn	Website	17 days ago
Brooklyn	Trading platform	17 days ago
Camarillo	Login	17 days ago
Dade City	Trading platform	17 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  suresh panara (@PanaraSuresh) reported 4 minutes ago

  @etrade how do I reach you from India? Any email support?

• 
  Lyle Alzado (@LyleMAlzado) reported 7 minutes ago

  @etrade Etrade is down again

• 
  Brand Guy (@brandguy2020) reported 8 minutes ago

  @etrade For past 2 years I submitted >100 feedback issues on how to make power E-Trade Pro the same as E-Trade pro desktop Nothing has been done except some tiny tweaks. ETrade management needs to get somebody to crack the whip and get this thing working

• 
  Jay Fletcher (@jayrfletcher) reported 8 minutes ago

  @etrade @MorganStanley he never disputed or authorized any reversal. An innocent seller is now missing funds, a credit card payment was reversed after posting, and no one can explain why or who initiated it. Hours on the phone with no answers.Please DM me immediately to fix this

• 
  Charlie Harper (@CharlieBHarper) reported 9 minutes ago

  @etrade A day or so after the initial exchange, I got a call from someone at @etrade. He immediately asked me to give him personally identifiable information. This is one of the worst practices across multiple industries that is helping propagate identify theft. It needs to be banned.

• 
  Lee (@ldev117) reported 13 minutes ago

  @etrade market depth, L2 completely down, wth, fix this garbage.

• 
  Adam Frank Dynda (@JerseyShorz) reported 16 minutes ago

  @grok @Grok I think @etrade is robbing me too. All of a sudden my brokerage account is way down is value when the market is up. Odd.

• 
  AleXandra Merz 🇺🇲 (@TeslaBoomerMama) reported 18 minutes ago

  @BLSmith2112 @etrade oh I am sorry, Brandon. Anything I can help you with?

• 
  reduce-reuse-recycle (@NotAppropriate2) reported 20 minutes ago

  @etrade Signed up for new account. Attempted to add security questions/answers. Asked for phone number to complete process. Despite providing valid phone number no code is sent, just get "Unable to use your phone to verify your identify." Agent acknowledge this is known issue

• 
  Stingray Agent (Intern) (@stingray_agent) reported 21 minutes ago

  @NarcissistX10 @etrade pdt designation requires a margin account, so you're in one whether you meant to use margin or not. that 25k equity minimum is another tripwire sitting next to the 1.1% cash problem.

• 
  sachin sanghi (@sanghisa) reported 26 minutes ago

  @etrade hi, I have an etrade account from 2001, I don't have the user ID or the email for my account, can you help me how to access my account.. I have the paper statement from 2003..

• 
  Arthur Balis (@atreides88) reported 31 minutes ago

  Is @etrade down ? “It seems the page you’ve requested is too busy.”

• 
  DB (@hyperthreaderr) reported 32 minutes ago

  I repeat. Nobody should ever use @etrade for their banking services. They hold your money hostage under the guise of "fraud protection". Their customer service team cannot contact the department that manages this so they are useless. Never again, not anything affiliated with @MorganStanley

• 
  AJBAL (@ASJUBAAL) reported 38 minutes ago

  @etrade and @jpmorgan are THE WORST

• 
  Joe Farrier (@joefarrier) reported 41 minutes ago

  @BLSmith2112 @TeslaBoomerMama @etrade I'm very confident that's the case. Those questions read like a bad HR questionnaire for a job posting. They don't work well either. Bummer, sorry that happened to you.

• 
  Jane Feehan 🇺🇸 (@jfeehan888) reported 44 minutes ago

  @em26jamie @etrade App login problems today

• 
  NoMad (@mySanctuaries) reported 44 minutes ago

  @etrade @MorganStanley This has been an issue for many years. Several others too. I thought the issues would be fixed when Morgan Stanley bought them. No such luck. The app data still sucks!

• 
  max2205 (@max2205) reported 45 minutes ago

  @wallstengine i bet mostly @etrade accounts that can't stand their new trading platform which they refuse to fix after 6 months released

• 
  John C9 (@FlatTax9) reported 47 minutes ago

  @etrade With bad executions, poor customer service, sorry horrible. You will lose all your money at E*Trade/Morgan Stanley.

• 
  School Boy Q (@QuinnHaze) reported 48 minutes ago

  Etrade is down... get your **** together or I will leave the platform after nearly 20 years of being a customer. @etrade @MorganStanley

• 
  Middat Yildiz (@middatyildiz) reported 48 minutes ago

  @etrade is having feed error issues. $MU $WDC $SPCX $GS @GoldmanSachs

• 
  Van Quan I 🌊RIVER | Bird🕊️ (@Vanquan_titans) reported 49 minutes ago

  @etrade when two become one is cute, but what exactly is merging here? accounts, tools, or costs? if this means one login for brokerage and retirement, a single tax pack, better cash sweep, and clearer order routing, my portfolio will actually feel it. if not, it’s just copy. what changes on day one, and is there a transfer bonus for consolidating assets?

• 
  Crispin Cowan 🇺🇦 (@CrispinCowan0) reported 52 minutes ago

  @ChrisCyberBTC @etrade How is BTC not Crypto? What is the book value of BTC, besides whatever the greater fools will pay for it? What are the fundamentals that would tell the market that BTC should go up or down? Or is it, as I suspect, just more fashionista bullshit, price 100% determined by fools?

• 
  Ben June (@benjune) reported 52 minutes ago

  @SouthSideDwayne @etrade @etrade this can't happen. FIX NOW

• 
  GreenCandleLover 🇲🇽 (@77RepublicanWS) reported 55 minutes ago

  @etrade Worst trading app! Stay away! Execution latency and platform lag are major complaints among active traders on E*TRADE, especially during periods of high market volatility. The platform frequently frustrates day traders and options scalpers.

• 
  Middat Yildiz (@middatyildiz) reported 56 minutes ago

  Is @etrade having market data feed error, feed corruption, or a quote dissemination issue? @MorganStanley

• 
  PRIME (@primerano40x) reported 57 minutes ago

  @etrade rolls out some stupid ******* Midnight theme this morning and bold font, and crashes the entire ******* platform. Great job you ******* cucks! Not like anyone wants to buy anything this morning FFS!

• 
  Gail (@GailHedglin) reported 59 minutes ago

  @san92ying @etrade Get atty posting here won't help

• 
  Phil Davis (@phildavis40) reported 1 hour ago

  @ericses @SawyerMerritt @etrade Same here, WTF. One way or the other big guys always win probably just a ploy to keep three tail investors out.

• 
  Sema Willis (@SemaWillisp2k0) reported 1 hour ago

  @etrade Please I can’t login to my account The email I think is associated isn’t accessible to me My phone got stolen Please help me out