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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (43%)
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Website (34%)
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Trading platform (23%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Idar-Oberstein |
Website | |
 Las Vegas |
Trading platform | |
| Peoria |
Trading platform | |
| Troutdale |
Trading platform | |
| Houston |
Trading platform | |
| Indianapolis |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Ol_crow
(@olcrow1835) reported
@etrade Fix your ****!!!!
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M.A.
(@MoAabas) reported
@etrade @TDAmeritrade Hey ETRADE, to call your support staff and process slow is an understatement.
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Attichris
(@Attichris415) reported
$SENY -> $FTRK Why is @CharlesSchwab sooooo slow with ticker changes??? @etrade is already done. I’ll be lucky to be able to trade this by Friday…. Thanks, Chuck!
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Algo Bundy
(@bri4343) reported
@etrade Shut ******** up, and fix your L2!
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James "GOP Hates Democracy " Flanagan
(@JamesFlanagan12) reported
@etrade Horrible customer service and account management. Sitting on a ACH Deposit from US Treasury for almost two weeks. Verify or deny the Zero deposit, so I can invest my money with someone else. I have spent hours on hold, sending emails. NOTHING!!
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Tony Bolo
(@tonyboloj) reported
@funnyG986 @etrade @etrade Alerts are still down but now with a different error message that just says, "Error loading Alerts"
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OTCDD
(@OTCMDD) reported
@etrade Etrade pro could lick a fat one this morning. Fix your platform
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Melissa
(@meliss_thomas) reported
@etrade WHYY is it so difficult to close out my account? Sent 2 messages to support, and also spent almost an hour on the phone only to be transferred to a survey questionnaire in the middle of conversion with your representative. SMH #eTrade #justdifficult
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Badboys03
(@Badboysmarket) reported
@etrade First you removed the scanners now you're screwing with L2s. Merger not working out well huh?
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FirstStateResistorMike
(@1stStateResistr) reported
Etrade @etrade - why did you remove the ability to email Customer Service from your accounts website? Tried calling Your phone lines - on hold forever. Why cant i send an email??? Thats POOR Customer Service! 🤬😡
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Jeff Davis
(@EncouragementJD) reported
Well another blind trading day on @etrade. Been giving me issues since about 10am. Anybody else have issues with Etrade Pro?
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Pootie Tang
(@NicolellVlXll) reported
@etrade can someone help me with my account please?
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Tony Bolo
(@tonyboloj) reported
@funnyG986 Yeah, I've been having trouble with Etrade last couple days. Alerts not saved from previous day. Now new highs/lows not working. Morgan Stanley takeover has ruined @etrade
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**** Furu
(@SpacFuru) reported
@etrade FIX YOUR LEVEL ******* TWO, WEEKS NOW ISSUES
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Opershir
(@Opershir) reported
Hey @etrade just a reminder your platform is garbage !💩 wtf
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Anastasia
(@_____Tasia_____) reported
@etrade Etrade Pro issues again. Sick and tired of your issues. I will be closing my account.
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chinx
(@projeckkkpat) reported
@etrade can you all help me recover my account? I no longer have access to the email or phone I used so can I use my social or ID?
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James
(@GoodOlJimmyBoy) reported
@KimmyTrades @Okie_Tradez @etrade Gotta say, thinkorswim works with no problems. Executions aren’t terrible, and it never ever crashes. Gotta give em props
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Pierre
(@petermavs41) reported
@EncouragementJD @etrade Never any issues with TD
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John
(@JJHils) reported
Is anyone else having constant issues with Etrade ? Quotes are completely frozen. Etrade keeps getting worse and worse. Customer service has gotten awful too. Unbearable hold times and the representative are way less informed than they used to be. #StockMarket @etrade
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Krayon
(@krayonc) reported
$TLRY Had 600 shares of $APHA @ $15.94 before conversion. Now I have 502 shares @ 19.04 - wtf? Please tell me this is an error. (using @etrade)
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Sean Riddell
(@Okie_Tradez) reported
damn @etrade not working again
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Ernest C. Smitten
(@ErnestC_Smitten) reported
@etrade Website quote pages failing to load, not "redirecting properly." Logged off and logged back in - worked for a few minutes, then same problem again. This website keeps getting more glitchy and loses more features with every update you guys make! 😩
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SniperTradesOTC
(@SniperTradesOTC) reported
@etrade down again, sweet
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deppw
(@waltertredbone) reported
Used to be a big @etrade fan...letting me down in a big way lately.
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Bento Stox
(@BentoStox) reported
@etrade Pro is starting to be almost as bad as your customer service. That is if you even have a customer service department anymore? Seems like there are no online contact options anymore and it takes hours to get anyone on the phone.
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SkuLL_KiD
(@GambitXX1) reported
@etrade **** you for being so ****** after I finally get over PDT. @etrade you are Huge part of the reason I wanna quit daytrading
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JP
(@JPerera1972) reported
@petermavs41 @EncouragementJD @etrade Yeah! I think I told Jeff before to try TD Ameritrade. No problems with them so far.
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Surge Kalashnik
(@heyimsurge) reported
@etrade @StocksToTrade horrible service today. Craps glitchy, I’m out for today. Fix it!
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TheGARooster
(@CrainSports) reported
@etrade More and more problems.... ridic