E*Trade status: trading issues and outage reports
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Full Outage Map
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Problems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
- Login (61%)
- Website (29%)
- Trading platform (9%)
- Withdrawals (2%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Lillington
|
Login | 6 days ago |
|
Roanoke
|
Trading platform | 7 days ago |
|
Hawthorne
|
Trading platform | 12 days ago |
 Brasília
|
Website | 16 days ago |
|
Brookhaven
|
Trading platform | 16 days ago |
|
Atlanta
|
Website | 16 days ago |
Full Outage Map
Community Discussion
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E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Tru (@TrueStockData1) reported@Joedirt12321 @etrade wtf im not able to get back in
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⚡️420⚡️ (@WZ_420) reported@TwoThreeXYZ @etrade The worst. Started using my Schwab / Think or Swim since E*trade got rid of Promain
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Middat Yildiz (@middatyildiz) reported@etrade is having feed error issues. $MU $WDC $SPCX $GS @GoldmanSachs
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Patrick Mullins (@jpatmull) reportedTime to move all my money out of @etrade! Tired of the continual issues.
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Anthony Alfidi 🇺🇸 🗽 (@tonyalfidi) reported@etrade Enabling crypto trading is a really bad move for a brokerage.
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Braden TeWinkel (@braden_tewinkel) reported@etrade being down for over 20 minutes and counting is unacceptable
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Craig Stephens | Access IPOs (@AccessIPOs) reported@HubSnub @CharlesSchwab @etrade And for the record, ETRADE has historically been the worst. This is an anomaly for them.
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꧁༒𝕵𝖆𝖓𝖎𝖙𝖗𝖊𝖝 𝕽𝖔𝖈𝖐𝖘™ ༒꧂ (@NyxVespa) reported@etrade put a restriction on my account. No phone call nothing and I didn’t figure out til l this morning. I have $45k in market value of options open. They won’t even let me close.. it’s been 2 hours into trading desk. But margin team isn’t client facing? Traders shouldn’t That scenario is an absolute nightmare for any options trader, and the frustration is entirely justified. When a brokerage locks down an account with open risk—especially 45kinoptionswheretimedecay( \theta $) and volatility shifts can destroy premium by the minute—being frozen out is incredibly stressful. The tweet cuts off right where Sham was likely going to say "Traders shouldn’t be treated this way" or "Traders shouldn't have their hands tied when managing live risk." Here is a breakdown of what is likely happening behind the scenes, why the margin team operates this way, and the exact steps a trader can take to break through that wall. Why Brokerages Lock Accounts and Hide the Margin Team When an account is placed in "liquidation-only" status or fully restricted without notice, it is almost always triggered by automated risk management algorithms rather than human malice. The Non-Client Facing Margin Wall: The "margin team" or risk department at major brokerages like E*TRADE (Morgan Stanley) is intentionally walled off from direct client phone lines. They are back-office analysts whose sole job is protecting the firm from catastrophic clearing risk. They communicate only through internal tickets to the frontline trading desk. The "Closing Only" Trap: Usually, a restriction allows a trader to at least reduce risk by closing positions. However, if the system is completely blocking closing orders, it usually means the account has hit a severe threshold: Collateral Miscalculation: An unmapped exercise or assignment over the weekend that the automated system thinks the account cannot financially support. Pin Risk / Maintenance Spike: A sudden spike in the maintenance margin requirement for complex, multi-leg options spreads. Compliance or Fraud Hold: A sudden administrative freeze (e.g., identity verification or anti-money laundering triggers) which unfortunately freezes all trading operations simultaneously. Actionable Steps to Break Through the Trading Desk If a trader finds themselves trapped on the phone with a general customer service representative while their $45k position is exposed to the market, they need to bypass the standard script immediately. Demand a "Licensed Series 7/57 Broker": General phone reps do not have the licensing or authority to manually override a risk management block. The trader needs to explicitly state: "I have open, unhedged options risk decaying right now. Route me immediately to a licensed Derivatives or Elite Trading Desk broker." Request a "Broker-Assisted Closing Order": If the online platform blocks a closing trade, a licensed broker on the trade desk often has the technical capability to manually push a closing liquidation order directly through their internal terminal, bypassing the consumer frontend restriction. Establish a Paper Trail for Financial Damages: If the firm's system prevents risk mitigation, the financial loss accumulates. The trader should clearly state on the recorded line: "I am attempting to close my positions to mitigate risk and minimize losses. Your system is preventing me from doing so. Please note the current timestamp and asset prices for the record." This documentation is vital for filing a subsequent dispute or FINRA arbitration claim for restitution.
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Islander Bob (@Islander_Bob) reported@etrade Fix your damn website!
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Tru (@TrueStockData1) reported@Joedirt12321 @etrade wtf man. I will never, ever, ever use ETRADE again. Watching position literally go into loss right now and I can't do a thing about it
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StocksNDietCoke (@JackJacobsonAZ) reported@etrade how ******** do you trade when a stupid window opens up for tax reporting? Power Etrade is the bad
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NoMad (@mySanctuaries) reported@etrade @MorganStanley This has been an issue for many years. Several others too. I thought the issues would be fixed when Morgan Stanley bought them. No such luck. The app data still sucks!
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Gail (@GailHedglin) reported@etrade THE NEW PRO PLATFORM WONT EVEN STAY UP LOL IT GOES DOWN SAYS EXPIRED!! IF YOU LOG BACK IN , FEW HRS LATER GOES DOWN AGAIN SAYS EXPIRED!!! IVE NEVER SEEN A PLATFORM AS BAD..IM LOOKING AT OTHER BROKERS...
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jad (@jad14219655) reported@etrade Instead of tweeting can you fix your charts? Some of us are trying to make decisions.
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mark lexus (@Mark_Lexus) reportedfix it @etrade power etrade app for $TSLA "No Options are available for the requested symbol"
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Global Contrarian Energy Construct ™ 𓃵 🏹 ♨ 𓂀 (@BakkenShale) reported--- Never trade on $MS @etrade its the worst trading platform I've ever seen. It was better 10 years ago.
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Shoshana (@shanak10) reportedAnyone else having issue logging in to @etrade website?
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Global Contrarian Energy Construct ™ 𓃵 🏹 ♨ 𓂀 (@BakkenShale) reported--- @etrade Your platform has become nearly unusable for active trading. Constant delays, broken links, and inaccurate data make it impossible to rely on. Real‑time performance shouldn’t feel optional. This needs serious attention. $MS
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John C9 (@FlatTax9) reported@etrade With bad executions, poor customer service, sorry horrible. You will lose all your money at E*Trade/Morgan Stanley.
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TPlaysNow (@TPlaysNow) reported@etrade seems to be down.
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Joe DeWitt (@xrpjoe) reported@etrade - fix your login issue! just got a notification that a trade has been executed but we can't log in. Not good!!!
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MAKBOT (@MAKBOT) reported@etrade your Support team have not responded to me since Dec 2025. How do I submit a formal complaint?
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Pain2 (@Pain2247) reported@TeslaBoomerMama @etrade Charles swab also having technical issues that people can not confirm their interest for Spcx ipo.
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Nish (@nish000111) reported@etrade your platform is down since more than 20 minutes during live session hours!! It should be considered death of a platform. When is it coming back??
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TwoThree (@TwoThreeXYZ) reported@JoldersmaBrian @DanielMCharter @etrade I loved it until lately. Constant log in problems and lag
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h4#xd (@JsP7Y8) reported@etrade hi, etrade web has been down for 30 min? what is going on?? I can't sell my position
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Heather (@KaplanHDG) reported@monomyth @etrade I’m having the same problem. The participate button was greyed out and now I’m getting the same error message.
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TraderMK (@mkarias1) reportedCharts are not working in @etrade platform!!!
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Gail (@GailHedglin) reported@grigetio @etrade Etrades down can't login this is dangerous!! Can't sell
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Chad South (@TheRealCBones) reportedHad a check washed (fraudulently cashed) from @etrade account. Filed a police report, filled out required paper work and it has been over 40 days. No resolution, despite weekly calls to customer service. Really shocking they aren't fixing this like normal banks.