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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (57%)
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Website (26%)
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Trading platform (14%)
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Deposits (2%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Buda |
Login | |
| Austin |
Website | |
 Buenaventura |
Website | |
| Seattle |
Login | |
 Albano Laziale |
Website | |
| Mountain View |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Fred Johnston
(@JohnstonFredJ) reported
@iDhanish @etrade You think that's bad, try transferring in money and they lock your account for over a week. Avoid etrade at all cost - went downhill since Morgan bought them.
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iDhanish
(@iDhanish) reported
@etrade If the first name in an existing E*TRADE Employee Stock Plan account has more than 17 characters, the system does not allow the savings account to be created. I have contacted customer service multiple times, but they have been unable to resolve the issue.
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iDhanish
(@iDhanish) reported
@etrade If the first name in an existing E*TRADE Employee Stock Plan account has more than 17 characters, the system does not allow the savings account to be created. I have contacted customer service multiple times, but they have been unable to resolve the issue.
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iDhanish
(@iDhanish) reported
@etrade If the first name in an existing E*TRADE Employee Stock Plan account has more than 17 characters, the system does not allow the savings account to be created. I have contacted customer service multiple times, but they have been unable to resolve the issue.
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iDhanish
(@iDhanish) reported
@etrade @etrade - I have been unable to create a Premium Savings Account for the past three months due to a glitch in your online portal.
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Medved Trader
(@Medved_Trader) reported
if you are unable to trade with @etrade through MT today, just FYI, contrary to what their support tells you if you call, the issue is NOT in MT. the issue is that the keys they provide us to connect via the API - expired. And it is next to impossible to get a hold of anyone there.
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jayanth v
(@jayanth406) reported
@etrade Hi Team, I am from India and my employer has asked us to open an E-Trade account which I have done but when I login, I dont receive the OTP. Please help in closing this and I am not able to reach the CC as well
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TEDDY
(@TheeTeddyTed) reported
@otium33 @hypergrowth102 At the very least they could've got me started in the stock market in 2005. I finally started investing in 2019. Let's just say all the @etrade commercials were too funny to realize that I myself could invest. They did great on the comedy, terrible on relaying "you can invest"
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Tom Lee’s Eyebrows
(@CommonSense_615) reported
Hey @etrade if I have you can’t save my subscriber agreements and I have to have extra clicks to login for over 2 weeks, I’ll just move my money to Robinhood
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Super Robot 🤖🦒
(@SuperRobotGX) reported
@PikachOTC @etrade DOWN WITH THE OPRESSOR!
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PikachOTC
(@PikachOTC) reported
@BawzRs @etrade Insane. No way this is legal. If it's a technical bug they should refund everyone.
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Gage
(@BawzRs) reported
@PikachOTC @etrade Crazy, @etrade why allow opening transactions if you can't sell? Guy deserves a full refund at the price he called in to support.
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Manu Sharma
(@FalakTak11) reported
@etrade your contact for support in India mentioned in the document always found Switched off. Please check and update the new number or support assistant process.
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Andrew
(@5ndrewle) reported
so @etrade executes their Stop on Quote Orders when the bid hits the stop price. WTF is this? It's called 'stop on quote' not 'stop on bid'. @fidelity would never do this. Transferring all of my money to fidelity now. What a dumb way to lose $1500!
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buyittradeit
(@APEXPENNYSTOCKS) reported
They have a really good customer service and are very professional. Granted they are huge and @etrade has everything from banks 401ks futures and stock trading. Now unless you pay extra you do not get real time charts on stocks you do on futures. ThinkorSwm gives you everything if you have the right amount in your account.
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Rich Johnson
(@RichHJohnson) reported
@etrade over the last several months I will say that you all have provided the lowest level of service ever. Your front line teams are great, but what ever is happening behind the scenes is clearly broken.
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Christian American
(@RakiecJr) reported
@etrade Is the company name Coventry that's trying to buy your life insurance the only problem is the only pay you 5% of what it's worth, these are thieves, don't trust them contact your life insurance company in do business with them.
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The Canarie
(@SingMyCanarie) reported
@etrade while typing this i lost $150 from these issues alone
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The Canarie
(@SingMyCanarie) reported
@etrade Second, please remove all those damn automatic dropdowns as it causes all the slowness. It also causes misclicks and again, losing money on spreads in daytrading due to missing the window of the trade.
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Money Talks
(@RichyRich30z) reported
@etrade Why isn’t your customer service number not working?
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Brent Austin Watson
(@brentadubya) reported
Yo @RobinhoodApp , why are you guys being so slow getting my ROTH cost basis transferred to @etrade?? I'm not messin' with your money, why are you messin' with mine?
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Tony Jimenez
(@LegendaryTony2) reported
@etrade Why does your brokerage keep charging me double for options contracts? I paid a certain amount and your service doubles it, making me lose more than I intend. What is going on with your service?
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Rob Parker
(@robdubparker) reported
@etrade -- what is the reason for not providing real-time quotes when using the sandbox api url? Makes it difficult to properly test. Is it better to just use a different platform/service for trading via api?
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Linda S
(@lkstring) reported
@etrade There is no excuse to do that to any customer and I would think/hope it to be illegal, if he decides to use his attorney.
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Linda S
(@lkstring) reported
@etrade Would NOT recommend E-Trade (Morgan Stanley) to my worst enemy. An 80-yr-old friend of ours asked us to help him with his checking acct. We called E-trade to report fraud on 4 Uber tx and they put a lock on the acct on June 7th, and he has had no money for food or bills-still!!
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Rob Parker
(@robdubparker) reported
@etrade Let me know if you need some tech help over there at @etrade, as I could help tighten the ship. You must have complaints about the api, as I can't be the only one noticing this.
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Jonny Jon J 🧢
(@jonathannotjon) reported
@etrade Why are cash transfer or debit cards not working.
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Apple Trader
(@illeniumBitcoin) reported
@etrade is terrible for futures trading. Do not recommend. -Dom is probably the worst in the industry -Execution is terrible -Dom lags and skips everywhere -cant put stop loss on the Dom I only have Etrade because my options account is on there and its easy to trade futures since the money is already there but I just cant anymore. I heard AMP, Omega, and Edgeclear are all good firms. Will try them out soon and report back.
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Apple Trader
(@illeniumBitcoin) reported
@etrade is probably the worst platform to trade futures on. Do not recommend. Their "Dom" lags, fills are terrible, hard to set up bracket trades, no stop loss, etc... Only wanted to try it since I already trade SPX 0dte on the platform which is actually very fluid for options.
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Blackopstocks
(@Blackopstocks) reported
@etrade I changed my investor profile online Acct LOCKED 7 days now WTF?! These people are **** ever since JPM Share your experience. Save other investors from losing money like this. $TSLA $AAPL $SPX $VIX $NVDA $QQQ $SPY