E*Trade down? Current status and problems
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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Problems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
- Login (60%)
- Website (28%)
- Trading platform (10%)
- Withdrawals (1%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Website | 2 days ago |
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Trading platform | 3 days ago |
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Login | 7 days ago |
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Login | 8 days ago |
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Withdrawals | 10 days ago |
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Login | 10 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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KIR (@KeepRealistic) reported@KyleSte99611176 @etrade Move your account ! Enough people call and complain They may lift the self imposed restriction which is total BS
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Nell-O (@BigCNell) reportedMan @Etrade yall need to fix yall shyt
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Drew Cerasani (@dru312) reported@etrade says it will take 90 days to issue a refund for 68.93 for something I never received. Time to find a new bank
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SturdyStubs (@SturdyStubs) reported@_TraderDave @etrade I'm switching platforms after the amount of issues I've had with ETrade in the past year. Been a customer for a few now and it's unfortunate I have to leave.
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Cynthia Maria Chase (@The_Cynthia_) reported@etrade is there an outage? I cannot log into my account. Even though I was in it earlier.
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KingOfTheFall (@King0fthefa11) reported@etrade the level 2/market depth on etrade pro has been awful lately and delayed. Hopefully you are working on getting fixed
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x (@e_urydice) reported@etrade design team, can you please make the ticker live on views if subscribed to realtime data -___- you can do it on mobile, there's no reason why you shouldn't be able to see it update live on desktop. hitting a manual refresh is annoying as all ****.
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Drew Cerasani (@dru312) reported@etrade please contact me I would like to close my account. I cannot handle receiving mediocre support
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awake (@awake87288167) reportedAfter being on @etrade for the last year, gave my new @CharlesSchwab account a try. First buy/sell is done and I don't see it in the Gains/Losses page. Schwab support tells me that the trade needs to "batch overnight" to show - are you kidding me? My @etrade's show in seconds.
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Maryanne Kehoe (@atlantaoly) reported@ForbesAdvisor @etrade What about a broker for someone like me that was an experienced investor but got out of the market right after the 2008 crash?
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Cynthia Maria Chase (@The_Cynthia_) reported@etrade @DanKrause17 I am having trouble logging in!!!
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Dr. Jimothy Eagle (@Velcro108) reported@etrade Any idea why the $enb DRIP didn't happen last night? I messaged customer service and was told it will DRIP once you guys receive it, which should have been yesterday/last night. Are any other shareholders having this same issue?
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Dan300 (@DanS916) reportedI knew the market is about to go down when @etrade was running those bears buying honey at a grocery store ads. $SPY
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Jake Irvin (@jirv1717) reportedThanks to @etrade “protecting the investors” I can’t buy more $NSPT way down here. Criminals man
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OTCAgent007 (@OAgent007) reported$EEGI $ATIG $HPIL Anyone use Fidelity? Did they make up their own OTC deadline as well or are they sticking with the SEC’s deadline? Trying to find a US broker that hasn’t been stupid like @etrade @CharlesSchwab @TDAmeritrade
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Henry (@CapriciousCant) reported@etrade This seems to not be a feature, but a bug. I will be moving my IRA to SoFi next week because of this. I've had much better success with their platform. This was a $2,000 opportunity cost and I was doing everything right.
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Net Prophet (@HighFloor84) reportedIncredibly disappointed that I can’t trade $MTRT with my E*TRADE account. With this unbelievable share structure, this company has a real chance to 10X by next month @etrade Your crappy OTC deadline may have just lost you a loyal high paying customer
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Ray Shore (@RayShore3) reported@BigPiskaGuy25 @smartertrader I never have a problem on @etrade
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Rahil Berani (@RahilBerani) reportedand now after one and a half hour wait... the representative who finally picked up just cut out mid sentence and i haven't heard anything for an additional 10 minutes ... WTF @etrade
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Brett (@BSperin1) reported@etrade sucks. #WORST
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DC (@EcoblueCube) reported@JPATrades @StonkWatching @etrade I just realized you'd posted this info in an earlier tweet, my bad & thanks again!
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(key-lay) (@itskeylay) reportedYo @etrade we need that wire to hit @cryptocom today please. I got jpegs to buy, thanks. Fiat so slow....
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Isles47 (@isles47) reported@izi_go @biostockguru Because @etrade has become a terrible and outdated platform.
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x (@e_urydice) reported@jlog208 @etrade i've tried both but I'm also a product designer by occupation so bad ui really, REALLY pisses me off to an alarming degree.
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Isles47 (@isles47) reportedSo I have a small @etrade account which I have to close and don't know why I haven't. I bought $AAZZF about a month ago and over a week ago changed to $AAZZD it no longer shows in my portfolio correct, Etrade has no chat service and when I just called it said wait time is 20 mins
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NeutronLD50 (@NeutronLD50) reported@etrade @TDAmeritrade @CharlesSchwab Thanks brokers. You literally bent over every single otc trader this month. The SEC should fine you crooks for how bad you fd people.
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My Name is... (@FrancisPrepX) reported@etrade is the worst, they posted the wrong ex-date for a dividend which caused me to sell my shares too early and when I called them about it, they said they are not liable for the information provided on their website and mobile app
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Brett (@BSperin1) reported@etrade you guys suck! It’s shocking you’re not shut down with all the crime going on inside those JC walls.
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awake (@awake87288167) reported@StockyPenny @etrade @CharlesSchwab I think that support person had no idea what they were talking about - overnight, ha, that's funny.
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Chase 🚀 (@ChasethatGreen) reported@e_urydice @etrade I had the same issue then got the power E*TRADE app which is a little better. Still end up using trading view more tho.