E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Website (32%)
• Login (32%)
• Trading platform (25%)
• Withdrawals (11%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Los Angeles	Trading platform	6 days ago
Lillington	Login	16 days ago
Roanoke	Trading platform	16 days ago
Hawthorne	Trading platform	21 days ago
Brasília	Website	26 days ago
Brookhaven	Trading platform	26 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Candy (@CandyDrenn30687) reported 2 minutes ago

  @etrade We're still waiting for a call back from @etrade customer service made on Friday to verify we are who we are since our phone number changed! Frustrating Opened a @RobinhoodApp to invest in SPCX

• 
  Bob McCormick (@bmccormick70) reported 4 minutes ago

  @TheAthletic @etrade The NCAA should be EMBARRASSED as the way the S Carolina/UCONN game is being officiated. It’s RUGBY, not basketball!! Why have the best teams playing, and allow everyone to hold, push, and grab!! It’s AWFUL!!

• 
  Gail (@GailHedglin) reported 5 minutes ago

  @etrade ITS UP NOW GUYS LOGIN!!!

• 
  BluntForceOptions (@BluntForceOpt) reported 5 minutes ago

  @etrade The deterioration of @ETrade since the @MorganStanley takeover has officially hit a breaking point. Today is a total system meltdown--options data failing to load, charts broken, and the platform is completely unusable. I’m fortunate to trade on a proprietary platform that keeps me operational, but that doesn’t excuse this. Even as a secondary backup, this level of service is a slap in the face to those of us who stayed loyal through the 2008 financial crisis and decades of market shifts. What was once a reliable tool has been hollowed out by corporate arrogance and gross technical incompetence. If you’re a serious trader, this is no longer a safe or viable home for your capital. I’m officially moving all capital out and scouting a new broker for my secondary accounts. This clown show is over.

• 
  Aestas; Recognitio (@LegibleEnglish) reported 8 minutes ago

  @etrade There are good days and there are bad days; and, there are days you make promises that you are sure to keep. Get out the checkbook.

• 
  USA. Long term Investor (@stocks4545) reported 8 minutes ago

  @etrade Fix the damn website - can't log on!

• 
  StocksNDietCoke (@JackJacobsonAZ) reported 9 minutes ago

  @etrade no 24 hour, horrible new platform loaded with bugs, bad charts, wtf. Where is $MS executives

• 
  CCIObserver (@CciObserver) reported 11 minutes ago

  @etrade And the "new and improved" Etrade "Pro" strikes again. Recent tickers/drop down feature in every single window and field (inc. options chain) has disappeared. Great product guys.

• 
  bed-stain (@I_ate_it) reported 11 minutes ago

  @Fidelity y'all are ******* up with my girlfriend's money. Better fix you bootstraps or these boots are walking over to @etrade

• 
  Nota Gaylib (@dfdfdfd243799) reported 12 minutes ago

  @etrade Fix your ******* platform, people have their money on the line.

• 
  TwoThree (@TwoThreeXYZ) reported 12 minutes ago

  @JoldersmaBrian @DanielMCharter @etrade I loved it until lately. Constant log in problems and lag

• 
  Alexander Lee (@alexanderlee1) reported 14 minutes ago

  @etrade I print PDFs of portfolio positions, and one of your incompetent web developers made a major change that screwed up the formatting. Left image was from 2026-04-02, which has been the same format for many years, perhaps decades. Right image was today (2026-04-06), where the dropdown for Account and View now hogs up precious vertical space. Please revert to the previous style ASAP. "If it ain't broke, don't fix it!"

• 
  gRNA (@sguideRNA) reported 20 minutes ago

  @etrade why is it taking you 2 months to fix a cost basis after my equity was transferred to my @etrade account. Probably the biggest mistake I made was to transfer my account to @etrade.

• 
  Charlie Harper (@CharlieBHarper) reported 21 minutes ago

  Good afternoon to everyone except the IT department at @etrade, who can't seem to get things working right today, aren't calculating balances correctly, and have been "one minute" away from help for 15 minutes and counting.

• 
  Gail (@GailHedglin) reported 22 minutes ago

  @san92ying @etrade Get atty posting here won't help

• 
  Andrew (@Andrew99Blue) reported 25 minutes ago

  @Maximus_Holla Marekts sitting on critical support. E-trade mysteriously goes down. I'm guessing we'll get access on Monday and accounts will be empty. This is going to be criminal. Come on @etrade. Stop being China.

• 
  Islander Bob (@Islander_Bob) reported 27 minutes ago

  @etrade down again. You suck! Moving to @RobinhoodApp !

• 
  Rick Leggett (@Badgerfan0001) reported 28 minutes ago

  @TeslaBoomerMama @etrade Agree, @etrade has still not helped me in regard to the SPCX IPO. Terrible.

• 
  Adam Frank Dynda (@JerseyShorz) reported 35 minutes ago

  @grok @Grok I think @etrade is robbing me too. All of a sudden my brokerage account is way down is value when the market is up. Odd.

• 
  Buns&Coffee (@schang76) reported 37 minutes ago

  @etrade @MorganStanley did they buy Etrade or did MS sell themselves in a merger because they are one of the worst shops on Wall St that survived by getting bailed out by American taxpayers through trickery and blackmail? can't even keep the lights on properly on a trading day.

• 
  Randy Daniel (@NerdRandy) reported 37 minutes ago

  @etrade Very disappointed that the service is down and customer support wait times is long and ETrade hasn’t notified customers via any means of the outage of service.

• 
  C (@Cofc64) reported 38 minutes ago

  @etrade how come no notification of the site being down. Unbelievable. Do better.

• 
  Woton (@BlueWizard777) reported 39 minutes ago

  @etrade ******* banks. 4% vs 18%+ for credit Hope I live to see it all come crashing down

• 
  Anthony Alfidi 🇺🇸 🗽 (@tonyalfidi) reported 43 minutes ago

  @etrade Enabling crypto trading is a really bad move for a brokerage.

• 
  Lionel Li (@lionelistic) reported 43 minutes ago

  @etrade Service is down? Phone line down?

• 
  Saurabh (@thes9h) reported 47 minutes ago

  @etrade is down across all platforms. Is there an ETA or customer communication that we can expect? #etradedown

• 
  Pain2 (@Pain2247) reported 56 minutes ago

  @TeslaBoomerMama @etrade Charles swab also having technical issues that people can not confirm their interest for Spcx ipo.

• 
  Heddge (@Bunty11311235) reported 56 minutes ago

  @BenBSP @etrade Yes but future accounts are not working

• 
  THE PENNY HEIST (@TheeEvilHag) reported 57 minutes ago

  @TwoThreeXYZ @etrade My etrade was working … been trading without issue today

• 
  Tyler ''pronouns idiot'' Foster 🤖 (@tylergilfoster) reported 58 minutes ago

  @etrade shut ******** up