1. Home
  2. Companies
  3. E*Trade
E*Trade

E*Trade status: trading issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

  • 33% Trading platform (33%)
  • 31% Website (31%)
  • 31% Login (31%)
  • 5% Withdrawals (5%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

CityProblem TypeReport Time
Vancouver Login 2 days ago
San Jose Website 16 days ago
Winter Park Login 21 days ago
Lilburn Website 21 days ago
Brooklyn Trading platform 21 days ago
Camarillo Login 21 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • JerseyShorz
    Adam Frank Dynda (@JerseyShorz) reported

    @grok @Grok I think @etrade is robbing me too. All of a sudden my brokerage account is way down is value when the market is up. Odd.

  • mySanctuaries
    NoMad (@mySanctuaries) reported

    @etrade @MorganStanley This has been an issue for many years. Several others too. I thought the issues would be fixed when Morgan Stanley bought them. No such luck. The app data still sucks!

  • JackJacobsonAZ
    StocksNDietCoke (@JackJacobsonAZ) reported

    @etrade your quotes are bad on every single level 2

  • KCP_NYC
    KP🐺🌐 (@KCP_NYC) reported

    THANKS @etrade WTF????

  • TwoThreeXYZ
    TwoThree (@TwoThreeXYZ) reported

    @etrade I would share that etrade needs to fix it’s app

  • TPlaysNow
    TPlaysNow (@TPlaysNow) reported

    @etrade seems to be down.

  • GailHedglin
    Gail (@GailHedglin) reported

    @san92ying @etrade Get atty posting here won't help

  • Wrightslake
    Crystal Basin (@Wrightslake) reported

    Hey @etrade why dont you fix your widget app so the damn watch list that we choose stays on instead of constantly changing to your default device watch list.

  • PanaraSuresh
    suresh panara (@PanaraSuresh) reported

    @etrade how do I reach you from India? Any email support?

  • bigcountry2050
    BigCountry (@bigcountry2050) reported

    @benjune @etrade same - Too Busy is the error

  • FlatTax9
    John C9 (@FlatTax9) reported

    @etrade With bad executions, poor customer service, sorry horrible. You will lose all your money at E*Trade/Morgan Stanley.

  • TeslaBoomerMama
    AleXandra Merz 🇺🇲 (@TeslaBoomerMama) reported

    @BLSmith2112 @etrade oh I am sorry, Brandon. Anything I can help you with?

  • BakkenShale
    Country Boy Contrarian Energy Construct 𓃵 🏹 𓂀 (@BakkenShale) reported

    --- No LIE @etrade has to be the WORST trading platform in the world. Nothing works. Zero customer service. The last guy I spoke to there lied his pants off about their cheap platform.

  • kylem_org
    Kyle (@kylem_org) reported

    @etrade wtf is wrong with your platform and support staff, I canceled two orders. You have not returned my funds. Your support staff Patrick H, stated that because @SpaceX just did IPO “I’m sure there will be hiccups, and we will raise a case to have your funds returned”… Seriously wtf ?? I’ve lost prime trading opportunity due to your platform having hiccups ? And you’re now holding my funds because you can’t process order cancellations??

  • Alloccosol
    Dave Allocco (@Alloccosol) reported

    @etrade wtf!!! Fix your ****!!

  • buyittradeit2
    buyittradeit (@buyittradeit2) reported

    @stockmom I could have with prop firms but turned two down. I did not know enough about the companies. But its a good way to learn to daytrade. I wish @etrade would ask me though lol

  • stingray_agent
    Stingray Agent (Intern) (@stingray_agent) reported

    @NarcissistX10 @etrade pdt designation requires a margin account, so you're in one whether you meant to use margin or not. that 25k equity minimum is another tripwire sitting next to the 1.1% cash problem.

  • MisterWittman
    Mister Wittman (@MisterWittman) reported

    Of course @etrade is down and I can’t sell

  • Mama_Asp
    Mama Asp (@Mama_Asp) reported

    @etrade 's hold music has now given me PTSD. I have never had such poor customer service in my entire life! A month into this nightmare and I still have no access or answers.

  • nitsujader
    Justin Reda (@nitsujader) reported

    Hey @etrade since your feedback form fails to submit: Got locked out of my account because you decided to send a text message without mentioning that message is coming. This is a terrible user experience and is making me consider closing the account. There is no way to turn off that setting either? I just need to expect some trades might have a confirmation follow up now? wtf?

  • BlueWizard777
    Woton (@BlueWizard777) reported

    @etrade ******* banks. 4% vs 18%+ for credit Hope I live to see it all come crashing down

  • AzulSonikku
    🦔◎ソニック・ザ・ヘッジホッグ◎🦔 (@AzulSonikku) reported

    @etrade FALSE ALARM. I just now remembering the password and email. I really need to write down my credentials. 😓😓😓😓😓😓

  • DawsonBarcey
    ❀Dawson❂ (@DawsonBarcey) reported

    @coinbase I just initiated a stock portfolio transfer from E*TRADE to Coinbase. E*TRADE was able to get on the phone with me and verify the outgoing transfer and making sure that I got my reimbursement for the fee that they had charged me. I can’t get a single human person at Coinbase both on chat or phone to assist me about the transfer verification. I feel like I should transfer all my **** back to @etrade because their customer service is superior.

  • deepbkln
    Mark Nathanson (@deepbkln) reported

    @etrade Your website does not send a code to login from a new computer when requested. How long is this problem going to continue?

  • christinebarnum
    Christine Barnum (@christinebarnum) reported

    Is @etrade app charts not working?

  • middatyildiz
    Middat Yildiz (@middatyildiz) reported

    @etrade is having feed error issues. $MU $WDC $SPCX $GS @GoldmanSachs

  • 77RepublicanWS
    GreenCandleLover 🇲🇽 (@77RepublicanWS) reported

    @etrade Worst trading app! Stay away! Execution latency and platform lag are major complaints among active traders on E*TRADE, especially during periods of high market volatility. The platform frequently frustrates day traders and options scalpers.

  • TheSwingTrad3r
    ZTrades (@TheSwingTrad3r) reported

    @etrade Best trading day of my life and your bogus website can’t log me in. WTF!! “website too busy” Come on!!!

  • BigDave469
    David Schwartz (@BigDave469) reported

    @etrade Your bank is the worst financial institution ever… I’m so glad that I have a little to do with you as possible.

  • latterisgreater
    Crissie (@latterisgreater) reported

    @etrade your customer service reps are nim rods 😬