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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (60%)
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Website (28%)
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Trading platform (10%)
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Withdrawals (1%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Aiken |
Withdrawals | |
| Los Altos |
Login | |
| Katy |
Trading platform | |
| Camden |
Login | |
| Chicago |
Trading platform | |
| South Dennis |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Demetrios Pahno
(@jpahno) reported
@TeslaBoomerMama @etrade What is the rationale for Tesla to invest in xAI? Tesla is better off keeping cash and executing its capital plan. xAI has no problems raising cash; maybe they should take a position in Tesla and help drive the stock up. This would motivate xAI to share technology with Tesla.
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Fwd
(@Fwd_Investments) reported
@etrade What a downgrade… terrible
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Leo75
(@Leo7518960101) reported
@etrade E*TRADE customer service is the most useless in the industry. I’m transferring my stuff to a different account. This is amazing.
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Ruth Miller
(@gardenweed) reported
@etrade Taking away E-Trade Pro is a bad decision. Lots of traders will be leaving with this subpar platform forced upon us.
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Marx728
(@Marx728) reported
Tried to buy 1000 RKLB Oct 50c while it was down 7% this morning but @etrade left me on pending for 2 minutes and then it ripped back up 6%. Thanks guys woulda made like 75k in 5 minutes
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Crystal Basin
(@Wrightslake) reported
Come on, @etrade, get into crypto trading. Your platform and customer service are leaps and bounds above @vladtenev @robinhood. Plus, you don't steal customers' funds like Vlad #crypto #trading
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IPODave
(@IPODave) reported
While all eyes on $FIG i’ll slowly add to $SI as @etrade finally took off restriction on old symbol. This name worth more than current level so LT - only issue med device hasn’t performed
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john raia
(@JR2112_) reported
@etrade Disappointed to hear you’re retiring the solid ETRADE Pro platform and forcing us onto the buggy, clunky Power ETRADE Pro. Layout issues, data glitches, and poor performance are driving traders away. Listen to your users—fix this! #Etrade #TradingFail
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Classi 🦁
(@ClassiTrader) reported
@etrade just FYI ……… your power Etrade platform is 💩. It’s like a bad joke . Morgan Stanley is really ruining what used to be the best broker right into the ground .
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Jim Knows Stuff
(@BrotherJim3) reported
@NYSE @MorganStanley @etrade To say the least, POWER is not an appropriate adjective for the MS platform they're shoving down clients' throats.
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Stock ****
(@StockJockAT) reported
@KryptoCop @etrade Its so bad. And the lack of ability to customize each window is bad.
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M❤M
(@YesterdaysMom) reported
@etrade I have tried 2x to wire money out of my account. Was charged a fee yet you still have all my money. This is unacceptable. Your customer service is awful. Reps answer to everything was " I don't know." She couldn't even tell me how to get my money out of your bank! I will be closing my account once I figure out how to get my funds. I expect a refund for the services that you did NOT render!
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Uhtred
(@rr2557) reported
@etrade seeing error msg when I try to access M. Stanley research on ur app: Unexpected exception occurred in Response Handling: org.sourceid.saml20.adapter.AuthnAdapterException: No user found! Please contact your system administrator for assistance… error. Pls follow back.
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Some Jackass
(@jackasstrader1) reported
Stupid move of the year. @etrade is killing it's great etrade Pro platform in favor of their POS toy Power etrade app.
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peter kaplan
(@peterkaplan269) reported
@etrade Hey, I just wanna let everybody know that E*TRADE rips off their consumers they deliberately slow down their computer so they trap you. They ripped me off from the tune of $7000. I have filed several complaints with the SEC now.
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john raia
(@JR2112_) reported
@etrade Disappointed to hear you’re retiring the solid ETRADE Pro platform and forcing us onto the buggy, clunky Power ETRADE Pro. Layout issues, data glitches, and poor performance are driving traders away. Not one positive review on X for the new platform! Listen to your users—fix this! #Etrade #TradingFail
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sr71a
(@trader_SR17) reported
You guys suck fix your platform @etrade
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Not Spam
(@Zogpatriot) reported
Gonna move all my money from @etrade to @WebullGlobal because eTrade still doesn't support full premarket trading, somehow. I've missed out on thousands due to overnight +100% multiple times, I think that's worth getting slightly worse fills on low volume tickers
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Ironic One
(@don_mash) reported
@etrade wow getting rid of Etrade Pro and replace it with the jankiest platform on the market, Power Etrade Pro. There are so many issues with this its crazy, clearly wasn't written by traders but by girls who like pretty colors. At least I get to try Webull now
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CJ Romig
(@CJRomig) reported
@belac_st WHEW!! Thanks to @etrade for getting a few of my sell orders in to recoup and make some decent money for a change in the OTC!!!! Such a damn long hold though right?!?!?!
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Hoyshanuk
(@Hoyshanuk1) reported
@etrade Do not use etrade! They are the worst trading platform to exist.
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cintrix26
(@cintrix26) reported
@etrade How could you replace a great trading platform with this Power ET Pro and claim it is better? Do you really think your customers are that stupid? This new platform can't hold a candle to the old ET Pro. What a nightmare!
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Ju🅰️n Gonzalez
(@juanbeme) reported
@etrade When will you support fractional share purchases? Major platforms already offer it and have for some time: Fidelity HOOD IBKR M1 SCHWAB SoFi Vanguard WeBull What's the delay?
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Jim Knows Stuff
(@BrotherJim3) reported
Any @etrade users among my correspondents? They're planning to "sunset" ETrade Pro, and what they're proposing we use is what they call Power ETrade Pro. The UI is HORRIBLE. I don't understand why companies insist on fixing what ain't broken. #ETrade #morganstanley
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Stock ****
(@StockJockAT) reported
@KryptoCop @etrade I am trying tradezero and lightspeed right now. Tradezero seems to be good for free commissions. I had issues with tradestation in the past.
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Blocked0912
(@blocked0912) reported
Hey @etrade! You can **** OFF with your $38 "Mandatory Reorganization Fee." Your competitors are charging ZERO! You charged me a $38 fee for something I had no idea was happening and it was only an $11 investment. Goodbye E-Trade! -$27 profit on my investment. SMH!
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DarthKeidran
(@DarthKeidran) reported
@TeslaBoomerMama @etrade Actually. If I remember correctly, e-trade has some amount of 24/7 support, so I might be able to get this started tonight. I’m going to try that ASAP.
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peter kaplan
(@peterkaplan269) reported
@etrade hey all your consumers out there E*TRADE charges ridiculous fees and they’re ripping off their consumers. They deliberately slow down transaction so they trap you. They recently ripped me off for $7000 when I complained they basically laughed. I took it to the SEC
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HappyChirperX
(@happyChirperX) reported
@etrade I can't open an account because my fn is longer than 22, rep said submit new app with truncated name, i asked if that would be a problem since it won't match the legal name on my docs, he said yeah that might be a prob, but no solution, i'm taking my money elsewhere lmaoo
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Volkan Yöntemli
(@nycvolcan) reported
@kroyrunner89 Power E*Trade pro is awful !! Who made it ???? I am definitely looking another broker @etrade