E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Login (61%)
• Website (29%)
• Trading platform (9%)
• Withdrawals (1%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Noida	Withdrawals	16 hours ago
Concord	Login	8 days ago
Fort Worth	Trading platform	14 days ago
Rochester	Website	17 days ago
Clinton Township	Trading platform	27 days ago
Franklin	Login	28 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  PikachOTC (@PikachOTC) reported 36 seconds ago

  @etrade FIX YOUR ****

• 
  Goodlife Capital (@goodlifecapital) reported 3 minutes ago

  @TheTradingNinja @etrade Yeah, the app is down for each trade

• 
  mark lexus (@Mark_Lexus) reported 6 minutes ago

  fix it @etrade power etrade app for $TSLA "No Options are available for the requested symbol"

• 
  People’s Accord (@peoplesaccord) reported 14 minutes ago

  E*Trade down? Market orders are not processing and I can’t access my account. Not the first time, pretty ridiculous @MorganStanley @etrade

• 
  Ejret Knudsen 🇺🇸 (@EjretKnudsen) reported 14 minutes ago

  @etrade Down again.....

• 
  Grigetio Dodger (@grigetio) reported 19 minutes ago

  @etrade could you at least acknowledge that there is an issue? wtfbbqkthxbye

• 
  Citizen Watch Report (@Citizenwatchrep) reported 20 minutes ago

  @Faf_314 @etrade I submitted my case for compensation. If they proved yours please update me. First time I ever lost money due to outage, scary af

• 
  Internet Bot (@shaggrugg) reported 21 minutes ago

  @etrade are we down right now?

• 
  Michel Rougemont (@MRougemont) reported 23 minutes ago

  @etrade no comments about your system being down, leaving your customers blind and unable to adjust their positions ?!

• 
  Dhongi Baba 🇮🇳 (@BabajiKaThullaa) reported 23 minutes ago

  @etrade What is going on? Orders are not going through. Customer service is on hold for 20 min. Are the systems down??

• 
  Ekardnam (@7Ekardnam) reported 24 minutes ago

  @etrade @MorganStanley absolute disaster today, could not close all my covered calls, will end up assigning a stupid amount of shares and costing me an asinine amount of money in taxes . Couldn’t trade on platform, called and they couldn’t place the trades. Etrade fix this. $ms

• 
  Grigetio Dodger (@grigetio) reported 24 minutes ago

  @etrade If you want me to fix my margin call, you need to fix your website. Getting a little irritated here.

• 
  ⚡️420⚡️ (@WZ_420) reported 24 minutes ago

  @TwoThreeXYZ @etrade The worst. Started using my Schwab / Think or Swim since E*trade got rid of Promain

• 
  Shoshana (@shanak10) reported 25 minutes ago

  Anyone else having issue logging in to @etrade website?

• 
  Randy Daniel (@NerdRandy) reported 25 minutes ago

  @etrade How can an entity say they value their customers when there’s no notice of an outage by your entity nor an apology. Don’t bother calling them, they have a clause regarding outages and won’t even offer a good faith credit for the ordeal. Customer service isn’t their priority, it’s charging fees.

• 
  Miko (@wintament) reported 30 minutes ago

  @etrade finally got someone to answer - When they answer please be polite - not the fault of the rep - so keep it civil but do emphasize that being a customer is probably no longer in your best interest if you want to vent

• 
  BMRTRADERS (@bmrtraders) reported 31 minutes ago

  @etrade complete bs our positions are going crazy and no access you e sold instruments which are now worthless fix immediately please

• 
  ][\/][ Eric ][\/][ (@EMznSanders) reported 33 minutes ago

  @RaymondChurchi3 @TheTradingNinja @etrade I didn’t check. I went in to sell my positions and it went through. I just checked again and it’s down also.

• 
  ShaedyChirps (@ShaedyChirps) reported 35 minutes ago

  @TimSpursFan @etrade as of like 2 days ago i put in the few dozen orders im doing today to save time, but thigns are down so much i think i need to shift my collars down.. it usually does take me hours... maybe this is a sign things will expire and then shoot up and that i shouldnt be capping gains?

• 
  C (@Cofc64) reported 38 minutes ago

  @etrade how come no notification of the site being down. Unbelievable. Do better.

• 
  BARON VON FANCY (@BARONVONFANCY) reported 39 minutes ago

  @AAmerican2A @etrade seriously wtf @etrade. I cant login in and no one is answering the phone

• 
  Islander Bob (@Islander_Bob) reported 41 minutes ago

  @etrade down again. You suck! Moving to @RobinhoodApp !

• 
  Tyler ''pronouns idiot'' Foster 🤖 (@tylergilfoster) reported 43 minutes ago

  @etrade shut ******** up

• 
  Matt (@MattM0720) reported 43 minutes ago

  @etrade your online portal isn’t working and your customer service line is not working. What is going on?

• 
  Behailud (@asnake_behailu) reported 44 minutes ago

  @etrade unable to login, it says "we are unable to process your request..."

• 
  ShaedyChirps (@ShaedyChirps) reported 48 minutes ago

  @TimSpursFan @etrade well i mean things are down enough not much is going to get called away, but its also down enough abbv might be put away... i should look up that ex divident date since im sitting here refreshing

• 
  Chad South (@TheRealCBones) reported 48 minutes ago

  Had a check washed (fraudulently cashed) from @etrade account. Filed a police report, filled out required paper work and it has been over 40 days. No resolution, despite weekly calls to customer service. Really shocking they aren't fixing this like normal banks.

• 
  Slexum (@slexum) reported 51 minutes ago

  @etrade Why is the platform down?

• 
  David Michael Berry (@DavidB94509) reported 55 minutes ago

  @BenBSP @etrade yes, cannot login just now

• 
  Jeff (@__makemoves) reported 56 minutes ago

  @etrade down. Can't exit trades. No chat support. Phone number busy. Zero support. Absolutely awful!