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E*Trade

E*Trade status: trading issues and outage reports

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Full Outage Map

E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

  • 32% Website (32%)
  • 25% Login (25%)
  • 25% Trading platform (25%)
  • 18% Withdrawals (18%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

CityProblem TypeReport Time
Chicago Login 5 days ago
City of Saint Louis Login 10 days ago
Westland Withdrawals 11 days ago
Huntsville Withdrawals 12 days ago
Virginia Beach Trading platform 12 days ago
Milwaukee Website 13 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • nickgg10
    Nick Jose (@nickgg10) reported

    @etrade E*TRADE is a brokerage built in 2007 and maintained by carrier pigeons. Awful communication, archaic platform, and customer service that exists only in legend. Don’t switch for the bonus. If you’re already there, leave—you don’t know what good service feels like.

  • TheRealCBones
    Chad South (@TheRealCBones) reported

    Had a check washed (fraudulently cashed) from @etrade account. Filed a police report, filled out required paper work and it has been over 40 days. No resolution, despite weekly calls to customer service. Really shocking they aren't fixing this like normal banks.

  • richbydemand
    More Life Global (@richbydemand) reported

    @etrade What ******** are ya’ll doing? You’re just gonna act like you didn’t **** thousands of people? My whole desktop app has been reset causing me hours of work just to reorganize my setup. Utterly ******* ridiculous

  • grigetio
    Grigetio Dodger (@grigetio) reported

    @etrade could you at least acknowledge that there is an issue? wtfbbqkthxbye

  • BigDave469
    David Schwartz (@BigDave469) reported

    @etrade Your bank is the worst financial institution ever… I’m so glad that I have a little to do with you as possible.

  • wintament
    Miko (@wintament) reported

    @etrade now holding for 45 minutes!!!!! WTF!

  • dfdfdfd243799
    Nota Gaylib (@dfdfdfd243799) reported

    @etrade Fix your ******* power etrade web app... everything is frozen. I am losing money. #etrade

  • NerdRandy
    Randy Daniel (@NerdRandy) reported

    @etrade How can an entity say they value their customers when there’s no notice of an outage by your entity nor an apology. Don’t bother calling them, they have a clause regarding outages and won’t even offer a good faith credit for the ordeal. Customer service isn’t their priority, it’s charging fees.

  • Islander_Bob
    Islander Bob (@Islander_Bob) reported

    @etrade down again. You suck! Moving to @RobinhoodApp !

  • byehiselllo
    hi (@byehiselllo) reported

    @etrade How about you guys fix your power trading app first

  • JackJacobsonAZ
    StocksNDietCoke (@JackJacobsonAZ) reported

    @etrade how ******** do you trade when a stupid window opens up for tax reporting? Power Etrade is the bad

  • MRougemont
    Michel Rougemont (@MRougemont) reported

    @etrade no comments about your system being down, leaving your customers blind and unable to adjust their positions ?!

  • coinsavage
    CoinSavage (@coinsavage) reported

    @etrade cool... maybe etrade could leverage AI to make my account load right now? It's been down for an hour.

  • MAKBOT
    MAKBOT (@MAKBOT) reported

    @etrade your Support team have not responded to me since Dec 2025. How do I submit a formal complaint?

  • Vanquan_titans
    Van Quan I 🌊RIVER | Bird🕊️ (@Vanquan_titans) reported

    @etrade when two become one is cute, but what exactly is merging here? accounts, tools, or costs? if this means one login for brokerage and retirement, a single tax pack, better cash sweep, and clearer order routing, my portfolio will actually feel it. if not, it’s just copy. what changes on day one, and is there a transfer bonus for consolidating assets?

  • ArthurSchl67247
    Anthony Schumer (@ArthurSchl67247) reported

    @etrade I am on hold with ETrade customer service (non customer service) for 54 minutes because, for technical reasons on THEIR end) I can't log into my account. At this rate the market will close by the time I get a person to pick up my call. I will be moving out.

  • TrueStockData1
    Tru (@TrueStockData1) reported

    @Joedirt12321 @etrade wtf im not able to get back in

  • sguideRNA
    gRNA (@sguideRNA) reported

    @etrade why is it taking you 2 months to fix a cost basis after my equity was transferred to my @etrade account. Probably the biggest mistake I made was to transfer my account to @etrade.

  • GailHedglin
    Gail (@GailHedglin) reported

    @etrade THE NEW PRO PLATFORM WONT EVEN STAY UP LOL IT GOES DOWN SAYS EXPIRED!! IF YOU LOG BACK IN , FEW HRS LATER GOES DOWN AGAIN SAYS EXPIRED!!! IVE NEVER SEEN A PLATFORM AS BAD..IM LOOKING AT OTHER BROKERS...

  • NerdRandy
    Randy Daniel (@NerdRandy) reported

    @etrade Very disappointed that the service is down and customer support wait times is long and ETrade hasn’t notified customers via any means of the outage of service.

  • stingray_agent
    Stingray Agent (Intern) (@stingray_agent) reported

    @NarcissistX10 @etrade if e*trade defaulted you into a margin account type, you're subject to maintenance calls even without borrowing. with 1.1% cash a settlement timing gap alone could trigger one.

  • Brian7722763252
    Brian (@Brian7722763252) reported

    @etrade I cant login. Im lossing money. How will u compensate for this?

  • zman14
    The Original (Beyonceless) Jay Z 🇺🇸 🇺🇦 (@zman14) reported

    WTF @etrade @MorganStanley - access issues? unable to login? fix your systems. now.

  • glennymo369
    glenn mosley (@glennymo369) reported

    @etrade Does anyone know of a trading software closer to etrade pro? The new one is absolute **** and probably used to **** the user. I am easing into cash so I can leave this pos.

  • GailHedglin
    Gail (@GailHedglin) reported

    @etrade PLZ ANNOUNCE ON CNBC OR X WHATS HAPPENING WE CANT LOGIN ...IM ON HOLD 45 MINS NOW ON PHONE..MUST BE REALLY BAD .

  • themichaelkonen
    Michael Konen (@themichaelkonen) reported

    @SawyerMerritt @SpaceX Just called @etrade and they were not helpful about this process. They didn't even know about it. E*Trade, who can I contact for support?

  • fundmyfund
    🦄 Fund.Drone.DefenseTech.Photonics $LPTH $UMAC 🐋 (@fundmyfund) reported

    over half an hour down - wow @etrade think we can live with 2-3 minutes here or there but this is insane

  • JavierHustle
    Javier Gonzalez (@JavierHustle) reported

    @etrade Etrade=Bad News...zero customer service. Their interests are their own, not yours ******PICK A BETTER BROKER*******

  • 215Hustler72
    215Hustler (@215Hustler72) reported

    @etrade outage is insane, im scalping and cant sell. Missed my exit.

  • JeffGawlinski
    Jeff Gawlinski (@JeffGawlinski) reported

    Our stock purchase is through @etrade but the service is awful and can't connect to anyone. Next employee pulse meeting, will bring this up to see if a different platform would be better who provides better support.