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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Website (49%)
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Login (30%)
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Trading platform (17%)
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Withdrawals (3%)
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Deposits (1%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Orlando |
Website | |
 Frankfurt am Main |
Website | |
| New York City |
Website | |
| Huntington Station |
Deposits | |
| Marquette |
Trading platform | |
| Berkeley |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Lee
(@ldev117) reported
@GreenTeamDFLY @etrade same thing with me, they saw it all real time, and said, its not broken enough to fix.
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PurplePlasmid
(@purple_plasmid) reported
@etrade I am unable to log in to my brokerage account -- there's a 2 hour wait to talk to a rep -- I've changed my pw 3 times, tried the app, different browsers, cleared cookies --I know it's correct, and simply won't let me login.
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LegacyofaPhoenix
(@LegacyofaPhoen1) reported
@etrade Fix your research tools. Or at least email us and admit you don't give a ****!
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ZogZac
(@zogzac) reported
@india_gauravS @etrade Company overview and research report links are broken, has been like this for a while .
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GG
(@prettycoolvid) reported
@MerrillLynch bought out @etrade.... Does that mean I can use @BankofAmerica atms? As an Etrade customer... Since Merrill owns Bank of America
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John Morris
(@johnmorrismusic) reported
@GGatsby77 I’m ready. I hope @etrade will support it
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Sиєαкуиєѕѕ
(@Sneakyness) reported
@atomly @etrade They have two other customer support numbers you could call in the meantime, lmao 800-786-2575 & 800-387-2331
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The Good 'NYPD' Lieutenant 🇺🇸Let's Go Brandon
(@bklyngk) reported
@StarSteins @etrade It's probably a decimal point issue. 2.37 would be more believable.
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Veronica
(@Staphiniehollan) reported
@etrade Quickly send a direct message to @hack_renutt11 on Instagram for help. Mine was recovered by him, he's genuine
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Wes Gray 🇺🇸🗽🤙
(@alphaarchitect) reported
@robocraw @etrade need to fix some data in their custody pipes
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Tim
(@Tim75957273) reported
@etrade on Android etrade app I get error message when doing an analyst Research it works fine going to website
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DFLY
(@GreenTeamDFLY) reported
@ldev117 @etrade Everyone I talk to IS having the same issue STILL after all these months when Etrade switched service provider or whatever. I even had a tech see it real time while was talking to him & here now 6 months later still not working. Really throwing ppl off & most dont even know it
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DFLY
(@GreenTeamDFLY) reported
@ldev117 @etrade Just look at real time quotes on power etrade vs the L2 quotes on otcs & switch btw big board tickers on dropdown & clearly see that issue still too. Even haps on option chains STILL as well when switching tickers on a chain. Unacceptable. LOTS are being misled by WRONG/off L2s.
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Chris Kopyar
(@ckopyar) reported
.@etrade - is the site having known issues with ESP services? Not loading, live chat is down, call in wait time is >60m. Working against a 1pm pt deadline and would appreciate outreach or a method to resolve.
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Priyanca Pande
(@PriyankaPande09) reported
Worst customer service ever @etrade Been on hold for 4 hours today and still counting…..
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TruthOnlyWay
(@LeroyTruthSlap) reported
@etrade Fed is the problem
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wil shipley
(@wilshipley) reported
I'm 100% convinced that hold music and intermittent "please continue to hold" messages are designed to get people to give up. *cough* @etrade *cough*
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Mike Lowry
(@HashTagHooper) reported
@etrade how long I have to wait on the phone to speak with somebody damn
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MHL
(@Financi34544151) reported
@etrade Highest OTC fees Longest phone support wait times Longest funds and trade settlement times. Delayed tickers Worst charting tools and most unintuitive interface. Am I missing anything here, eTrade?
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Sean Leong
(@_seanleong) reported
@StarSteins @etrade Sorry you’re experiencing such service, send me a Dm to learn more about how you can invest in crypto properly and earn profits daily!
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Viv
(@vbender) reported
@etrade NO ONE answers your 1-800 number. I’ve been on hold 4 times today, over an hour EACH TIME. This is exasperating I am NOT EXAGGERATING. I need help with my account!!!!!
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pjcomedysportz
(@pjcomedysportz) reported
@etrade TWO HOURS ON HOLD!!!! WTF?????????
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Franklin Delano Stallone
(@borovia65) reported
It boggles the mind that it's 2021 & the @etrade contact form stops you from using characters that can show up in SQL, implying no data sanitisation. Worse yet, what it disallows is more than they show in the error so you need to spend time guessing where you got it wrong.
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Gaurav Singh
(@india_gauravS) reported
@etrade Etrade App data load is tooooo slow!! Something wrong??
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Dubs(15-2)
(@_CurryGOAT) reported
@etrade How do I get support?
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LegacyofaPhoenix
(@LegacyofaPhoen1) reported
@etrade When are you going to fix your research tools? Because it's starting to look like you don't care.
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RedPillOptionTrading
(@calvin_RPOT) reported
@etrade fix the platform so I can look at all my accounts at one time!! Get it together!
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StarStein
(@StarSteins) reported
@etrade Fix your freaking iPhone app. It showed me just right now that $WISH was priced at $23.7. Fix your freaking iPhone goddamn app !
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Chris Kopyar
(@ckopyar) reported
@vbender @etrade Not encouraging news - currently on hold for the +1 hr mark here with Live chat down and an area of the site erroring out ahead of a 1pm deadline...
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JTradz
(@TradzJ) reported
@etrade you have a ****** platform and horrible customer service. Hope you go under with all the new competition...