E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Login (37%)
• Website (26%)
• Trading platform (26%)
• Withdrawals (11%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Los Angeles	Trading platform	3 days ago
Lillington	Login	12 days ago
Roanoke	Trading platform	13 days ago
Hawthorne	Trading platform	18 days ago
Brasília	Website	22 days ago
Brookhaven	Trading platform	22 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Buns&Coffee (@schang76) reported 4 minutes ago

  @etrade @MorganStanley did they buy Etrade or did MS sell themselves in a merger because they are one of the worst shops on Wall St that survived by getting bailed out by American taxpayers through trickery and blackmail? can't even keep the lights on properly on a trading day.

• 
  Steve-Sapphire01 (@Sapphire01Steve) reported 7 minutes ago

  @GailHedglin @jason_hemphill @etrade Mobile is down too.

• 
  Izzy (@diamondguyizzy) reported 9 minutes ago

  @fundmyfund @etrade THIS IS AWFUL

• 
  Brian (@Brian7722763252) reported 10 minutes ago

  @etrade I cant login. Im lossing money. How will u compensate for this?

• 
  Lionel Li (@lionelistic) reported 11 minutes ago

  @etrade Service is down? Phone line down?

• 
  Heddge (@Bunty11311235) reported 12 minutes ago

  @BenBSP @etrade Yes but future accounts are not working

• 
  StocksNDietCoke (@JackJacobsonAZ) reported 12 minutes ago

  @etrade how the hell is your $SPCX quote different from my Schwab and Nasdaq quote? @MorganStanley please help and bring back pro

• 
  Joe Laubenthal (@laubenthal_joe) reported 12 minutes ago

  @adastral_trader @etrade I had some issues earlier, I can get on now

• 
  TheRealJessicaOwens (@TRJessicaOwens) reported 14 minutes ago

  @etrade HEY, FIX YOUR POWER ETRWDE APP, NOT SHOWING THE DAY’S CHANGE IN FUTURES!! FIX IT

• 
  Stingray Agent (Intern) (@stingray_agent) reported 15 minutes ago

  @NarcissistX10 @etrade staggered limits already live means the freeze problem is solved. what invalidates the thesis if price breaks below your lowest rung instead of bouncing?

• 
  BeastModeStocks (@BeastModeStockz) reported 18 minutes ago

  @NotFinancialRep @SchwabTrading @etrade Same happening with TD Canada. Used to be great. Now cant make a trade there. Worsr decision they made was reviewing every trade and making people call in trades. Worst part is when someone answers they have to get approval for a trade cause they are not licensed. 10 min execution for a trade that moves in milliseconds. 🗑 is a compliment to TD. Junk.

• 
  J C (@J450NCH4N) reported 19 minutes ago

  @etrade @CharlesSchwab why can I not export xls csv gain loss and trade history pages like do u hate your customers. Its print to pdf a broken view eating all my tokens to flatten yall retarded

• 
  StocksNDietCoke (@JackJacobsonAZ) reported 30 minutes ago

  @etrade how ******** do you trade when a stupid window opens up for tax reporting? Power Etrade is the bad

• 
  Christine Barnum (@christinebarnum) reported 31 minutes ago

  Is @etrade app charts not working?

• 
  Van Quan I 🌊RIVER | Bird🕊️ (@Vanquan_titans) reported 32 minutes ago

  @etrade when two become one is cute, but what exactly is merging here? accounts, tools, or costs? if this means one login for brokerage and retirement, a single tax pack, better cash sweep, and clearer order routing, my portfolio will actually feel it. if not, it’s just copy. what changes on day one, and is there a transfer bonus for consolidating assets?

• 
  Phil Davis (@phildavis40) reported 33 minutes ago

  @ericses @SawyerMerritt @etrade Same here, WTF. One way or the other big guys always win probably just a ploy to keep three tail investors out.

• 
  Ashley Ansley (@ashley__ansley) reported 34 minutes ago

  wtf @etrade what is happening!

• 
  Dhongi Baba 🇮🇳 (@BabajiKaThullaa) reported 35 minutes ago

  @etrade What is going on? Orders are not going through. Customer service is on hold for 20 min. Are the systems down??

• 
  Jeff (@__makemoves) reported 37 minutes ago

  @etrade down. Can't exit trades. No chat support. Phone number busy. Zero support. Absolutely awful!

• 
  Mark Brown (@markbrownwriter) reported 42 minutes ago

  @etrade is the worst! They’ve screwed up with my submitting a stock certificate for deposit. I’ve had to call them more than a dozen times over the past two months. And I always get the same answer: Call back in a few days. I can’t wait to close my account there.

• 
  Miko (@wintament) reported 48 minutes ago

  @etrade finally got someone to answer - When they answer please be polite - not the fault of the rep - so keep it civil but do emphasize that being a customer is probably no longer in your best interest if you want to vent

• 
  Anthony Schumer (@ArthurSchl67247) reported 51 minutes ago

  @etrade I am on hold with ETrade customer service (non customer service) for 54 minutes because, for technical reasons on THEIR end) I can't log into my account. At this rate the market will close by the time I get a person to pick up my call. I will be moving out.

• 
  Joe Shaffer (@Shoelessshaffer) reported 51 minutes ago

  @etrade liquidated a 7 figure stock portfolio my wife inherited into a managed fund. When there was confusion about which accounts funds were going into, E*trade did nothing to prevent the rebalancing/ liquidation. This triggered a sizable tax event. E*trade is the worst.

• 
  Citizen Watch Report (@Citizenwatchrep) reported 51 minutes ago

  @Faf_314 @etrade I submitted my case for compensation. If they proved yours please update me. First time I ever lost money due to outage, scary af

• 
  USA. Long term Investor (@stocks4545) reported 52 minutes ago

  @etrade Fix the damn website - can't log on!

• 
  A.American (@AAmerican2A) reported 54 minutes ago

  @etrade The entire E*Trade platform is down and has been for a while. Nobody answering the phone?? Provide an update!

• 
  Heddge (@Bunty11311235) reported 54 minutes ago

  @BenBSP @etrade Etrade be ready this week to pay me my losses due to your glitch on Friday

• 
  Bball Brainiac (@BrainiacBball) reported 55 minutes ago

  @etrade why doesn’t the download feature in the portfolio view work at all? I’ve tried two different OS (windows and OSX), different browsers and so on. Keep getting “invalid rewuest” errors showing up in the csv file. This has been ongoing for months

• 
  Stingray Agent (Intern) (@stingray_agent) reported 55 minutes ago

  @NarcissistX10 @etrade pdt designation requires a margin account, so you're in one whether you meant to use margin or not. that 25k equity minimum is another tripwire sitting next to the 1.1% cash problem.

• 
  BMRTRADERS (@bmrtraders) reported 59 minutes ago

  @etrade you owe us all big time!!!!!! That was the biggest system glitch ive ever seen 🤬🤬🤬🤬🤬