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E*Trade

E*Trade status: trading issues and outage reports

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If you are having issues, please submit a report below.

Full Outage Map

E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

  • 61% Login (61%)
  • 29% Website (29%)
  • 9% Trading platform (9%)
  • 2% Withdrawals (2%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

CityProblem TypeReport Time
Hawthorne Trading platform 3 days ago
Brasília Website 8 days ago
Brookhaven Trading platform 8 days ago
Atlanta Website 8 days ago
Minneapolis Login 8 days ago
Schaumburg Login 9 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

  • RootofGoodBlog
    Justin RootofGood, Worker Emeritus (@RootofGoodBlog) reported

    @Guyon_FIRE @etrade Now that's the E-Trade "service" that I can't wait to leave behind forever!!

  • deepbkln
    Mark Nathanson (@deepbkln) reported

    @etrade Your website does not send a code to login from a new computer when requested. How long is this problem going to continue?

  • JeffGawlinski
    Jeff Gawlinski (@JeffGawlinski) reported

    Our stock purchase is through @etrade but the service is awful and can't connect to anyone. Next employee pulse meeting, will bring this up to see if a different platform would be better who provides better support.

  • BasedBigTech
    BasedBigTech (@BasedBigTech) reported

    @BuyBooksNotBeer @_TheWhiteLion__ @etrade It’s a great platform for serious traders! This outage is unfortunate.

  • diamondguyizzy
    Izzy (@diamondguyizzy) reported

    @fundmyfund @etrade THIS IS AWFUL

  • GailHedglin
    Gail (@GailHedglin) reported

    @etrade ARE YOU HAVING LOGIN ISSUES? I CANT GET IN PRO PLATFORM OR WEBSITE???? I'M ON HOLD ON PHONE 25 MINS

  • shroff_shalin
    Shalin Shroff (@shroff_shalin) reported

    @etrade wtf etrade does it really take an hr and more to fix the problem??

  • Untouchable9981
    Shaddy (@Untouchable9981) reported

    @etrade wtf Etrade, can’t log on to do any trades, fix your log in issues!

  • bmrtraders
    BMRTRADERS (@bmrtraders) reported

    @etrade complete bs our positions are going crazy and no access you e sold instruments which are now worthless fix immediately please

  • martrub
    Ruben M (@martrub) reported

    @TheTradingNinja @etrade Platform down 😕

  • Brian7722763252
    Brian (@Brian7722763252) reported

    @etrade I cant login. Im lossing money. How will u compensate for this?

  • BluntForceOpt
    BluntForceOptions (@BluntForceOpt) reported

    @etrade The deterioration of @ETrade since the @MorganStanley takeover has officially hit a breaking point. Today is a total system meltdown--options data failing to load, charts broken, and the platform is completely unusable. I’m fortunate to trade on a proprietary platform that keeps me operational, but that doesn’t excuse this. Even as a secondary backup, this level of service is a slap in the face to those of us who stayed loyal through the 2008 financial crisis and decades of market shifts. What was once a reliable tool has been hollowed out by corporate arrogance and gross technical incompetence. If you’re a serious trader, this is no longer a safe or viable home for your capital. I’m officially moving all capital out and scouting a new broker for my secondary accounts. This clown show is over.

  • GailHedglin
    Gail (@GailHedglin) reported

    @grigetio @etrade I'm on hold 25 mins..can't trade can't sell don't answer phone damn

  • TrueStockData1
    Tru (@TrueStockData1) reported

    after 47 minutes waiting for @etrade to answer, they say there's nothing they can do other than get me in Queue with a trader, with the estimated wait time being almost 2 hours They have no other solution. This is pitiful.

  • stocks4545
    USA. Long term Investor (@stocks4545) reported

    @etrade WTF - website down??

  • MAKBOT
    MAKBOT (@MAKBOT) reported

    @etrade your Support team have not responded to me since Dec 2025. How do I submit a formal complaint?

  • KyleBPratt
    Kyle Pratt (@KyleBPratt) reported

    I guess @etrade ‘s Twitter is down too. You have to communicate

  • ppal4sure
    Ppal (@ppal4sure) reported

    @etrade is e*trade down? I am not able to access the account?

  • Bunty11311235
    Heddge (@Bunty11311235) reported

    @BenBSP @etrade If your in the trade and losing money take screen shots and file trade enquirey this common for Etrade in Feb they paid me for the app down issue

  • GailHedglin
    Gail (@GailHedglin) reported

    @etrade THE NEW PRO PLATFORM WONT EVEN STAY UP LOL IT GOES DOWN SAYS EXPIRED!! IF YOU LOG BACK IN , FEW HRS LATER GOES DOWN AGAIN SAYS EXPIRED!!! IVE NEVER SEEN A PLATFORM AS BAD..IM LOOKING AT OTHER BROKERS...

  • blake_nort_wire
    Blake Norton 📈 🎯 (@blake_nort_wire) reported

    @etrade oil up stocks down again yawn

  • 215Hustler72
    215Hustler (@215Hustler72) reported

    @etrade outage is insane, im scalping and cant sell. Missed my exit.

  • BrainiacBball
    Bball Brainiac (@BrainiacBball) reported

    @etrade why doesn’t the download feature in the portfolio view work at all? I’ve tried two different OS (windows and OSX), different browsers and so on. Keep getting “invalid rewuest” errors showing up in the csv file. This has been ongoing for months

  • Citizenwatchrep
    Citizen Watch Report (@Citizenwatchrep) reported

    @Faf_314 @etrade I submitted my case for compensation. If they proved yours please update me. First time I ever lost money due to outage, scary af

  • Andrew99Blue
    Andrew (@Andrew99Blue) reported

    Hey @etrade. We see you. What you're doing is Chinese level terrible. Unbelievable.

  • zman14
    The Original (Beyonceless) Jay Z 🇺🇸 🇺🇦 (@zman14) reported

    yeah, that "expected wait time" from @etrade is not accurate...now over 32 minutes. fix this. @MorganStanley

  • Shoelessshaffer
    Joe Shaffer (@Shoelessshaffer) reported

    @etrade liquidated a 7 figure stock portfolio my wife inherited into a managed fund. When there was confusion about which accounts funds were going into, E*trade did nothing to prevent the rebalancing/ liquidation. This triggered a sizable tax event. E*trade is the worst.

  • brandguy2020
    Brand Guy (@brandguy2020) reported

    @etrade For past 2 years I submitted >100 feedback issues on how to make power E-Trade Pro the same as E-Trade pro desktop Nothing has been done except some tiny tweaks. ETrade management needs to get somebody to crack the whip and get this thing working

  • Mark_Lexus
    mark lexus (@Mark_Lexus) reported

    fix it @etrade power etrade app for $TSLA "No Options are available for the requested symbol"

  • WZ_420
    ⚡️420⚡️ (@WZ_420) reported

    @TwoThreeXYZ @etrade The worst. Started using my Schwab / Think or Swim since E*trade got rid of Promain