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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (43%)
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Website (34%)
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Trading platform (23%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Idar-Oberstein |
Website | |
 Las Vegas |
Trading platform | |
| Peoria |
Trading platform | |
| Troutdale |
Trading platform | |
| Houston |
Trading platform | |
| Indianapolis |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Gurenlian
(@Mikey_G36) reported
@etrade is by far the worst brokerage account I’ve used so far
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annie post
(@apwriter) reported
@etrade is making me nervous. Holding deposits longer. Moving elsewhere. Zero customer service.
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Hamzeh Murab
(@HamzehMurab) reported
@TomasStonkton @etrade Yes I bought the dip too early . Doesn’t matter though, not being able to sell was the issue
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Pratyush Vashisht
(@prvashisht) reported
@etrade Been trying to contact you for over 40 minutes with an international call. All because I lost my mobile and now need to change the 2fa code without logging in. Any help?
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smoov
(@smoovthegoat4) reported
@etrade When will you guys fix your trash mobile app? Your CEO should be fired. Can his ***!!
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G...
(@ONEon1onONE) reported
@Investor_35 @etrade Yea same problem here
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Original Sunshine - Unemployed 🐝 Crisis Actor
(@lucky_number9_) reported
Sitting on hold, so far for 20 minutes, with @etrade after they misappropriated my IRA deposit because it's the only way that they can fix it.
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smoov
(@smoovthegoat4) reported
@etrade E trade is a joke whoever runs the app technology is a pure novice and I'm sure I can speak for a lot of people. For a company to have such a high budget in commercials you would think you had some good tech but I'd recommend T.D. ameritrade because you can atleast login.
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Dr. Me, Ph.D
(@DrMePhD) reported
**** @etrade. Garbage platform that NEVER fills orders. It’s a ******* scam
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West Is Writing NOVEL ELLY AVAILABLE ON AMAZON
(@Grayman1410) reported
How can you not get into contact with a single @etrade customer service rep?!?
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Versyditi Holdings Group
(@versyditi) reported
@etrade strikes again...$TSNP $TSNPD...No conversion...call customer support, on hold for over an hour...I can buy the new issue but can't touch the legacy
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Ashok Sahu
(@AshokSa18778195) reported
@etrade What is wrong with you guys!!! Did you let go your whole support staff!!! 110 mins for chat, and 45 mins hold and no response!!!
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ThinkorSink
(@AaronKenyon14) reported
@ih8minraz @Jonk87 @etrade E trade is so bad. Took them hours to fill a market sell order for me the other day. I called them and they just gave excuses.
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Fraudstein
(@FraudsteinNews) reported
$TSNP / $TSNPD short sellers can call 1-800-273-8255 for help. Operators are on standby to assist. @TDAmeritrade @etrade @Fidelity
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Big Crunch
(@Red_Beard_87) reported
Why is @etrade so slow in making my funds available for investment how is it in 2021 it takes 3-5 business days for me to@make a deposit and trade.
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truthiness
(@truths_lib_bias) reported
@etrade Dear James P. Gorman, Michael A. Pizzi, I'm forwarding this email to you because for months I've tried to get support for etrade market traders that do not function properly. Mr. Vincenzo tried for a week or two back when, to get the traders working. I took my money and ran..
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truthiness
(@truths_lib_bias) reported
@etrade There are plenty of platforms out there, I've always had think or swim, but that really doesn't excuse lack of support from etrade... Sincerely,
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annie post
(@apwriter) reported
Is @etrade having problems??????? System down. On hold for 1/2 hour.
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Eric Collins
(@EMC_is_a_CPA) reported
@etrade is currently in the running for worst customer service ever. They dropped me after 90 minutes of waiting on hold. Their “live chat” has a 2 hour wait. All this because I want to sell the stock I have owned for 2 years from a company I no longer work for.
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Aaron 💥💥💥
(@aaronknightkc) reported
@StaciaCarefree @etrade How does anything in their tweet support diversity and inclusion? It's called virtue signaling.
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Cruz_Control
(@lawilsada) reported
@etrade $TSNPD still not showing up in my account WTF u MFs are so incompetent lord
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Mohsin Hanif
(@softplatinum) reported
@GeorgeASharp @etrade What is the issue? $TSNPD new shares have not been allocated after Reverse split. It has been over three days.
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Vulture Capitalist Pig
(@VulturePig) reported
@etrade You have, by far, the most non-existent customer service of any company in America, not just stock brokers. Your money transfer will not work even though I have transferred money in the past. Your system is saying I have to verify my account again but does not work. 1/
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biz owner NYCM
(@fwitter4me2) reported
@McMontys @etrade @mokamoto Same! They cancelled a 60day limit I placed last week, on Friday. I saw they’re changing name as of Monday 3/1 so hoping that’s the glitch?!?
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Scott Gabriel
(@sgabenyc) reported
@etrade customer service is without a doubt the worst of any institution I have ever dealt with. And I’m old. It’s shocking that you need to wait hours for someone to answer a phone call.
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smoov
(@smoovthegoat4) reported
@etrade You need to revamp the whole damn system because it doesnt work. Alot of people cant even login.
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Tomas Farren
(@TomasStonkton) reported
@HamzehMurab @etrade Im in the same boat. I bought at $1.05 minutes before the RS news and was down 40K in 5 minutes before Fridays rally. If we were able to trade Friday the panic selling would have us in a very different place. I'm grateful.
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Gary DeRouche
(@MrSaucie) reported
@etrade @JimNich50718535 **** ur knowledge library U wanna not answer calls and emails now. Im gonna do this **** and I’m gonna do this everyday. Don’t do bussiness with these crooks they been holding my money hostage for over a month and don’t take calls or answer emails. My state’s NY attorney general
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romeo
(@iRomeoMedina) reported
@etrade fix your CPU usage issues with Java you ******* weirdos
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Phred Bear
(@Phred_Bear) reported
@etrade why do your charts crash every afternoon a hour before market close?? #WTF