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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (42%)
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Website (36%)
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Trading platform (21%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Loganton |
Trading platform | |
| North Port |
Login | |
| Maricopa |
Website | |
| Plano |
Website | |
| Ruskin |
Trading platform | |
| Dublin |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Pablo🐵 𓅕
(@SkeetSkeetNGo) reported
e-trade @etrade and their random alerts woke me up at 2 am wtf why do I need to know interest or a dividend was paid right now
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robert fact
(@Rfact02Fact) reported
@etrade Sirs. I have time sensitive issue. my desktop etrade app. wont log me in. It takes the pass word fades out than comes back on with login page. does not say wrong password or user ID. my etrade mobile app it shows i sold a stock i never owned an one I not order. help now
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Gage
(@WillieStonka) reported
@squawk_hawk @etrade Same. Seems to be a larger problem here.
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Adrian
(@squawk_hawk) reported
@etrade Does Etrade not support instant deposits on debit cards like every other debit card? I had instant credits coming in and it’s nowhere to be found.
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ExpressBuy
(@ExpressBuy1) reported
Worst customer service ever @etrade very dissatisfied
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Daniel Glenn
(@DanielGlenn) reported
To use 2FA with @etrade, you HAVE to use Symantec. None of my other financial services do this! That is terrible practice - let me use whatever auth app I want!
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Samantha
(@sam_anthia) reported
@etrade hi, I went to check my portfolio today and saw that my $mycof shares have been replaced by a ticket comprised of random numbers, & my shares aren’t visible. Daily return doesn’t reflect today’s price movement. Live Chat is down. Hold time on the phone is 2+ hrs. Any help?
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p51mustangcaf
(@RokkiMcGarrett) reported
@etrade For some reason my acct is now restricted, did online chat no help told me to call 800-293-1621 which I did on-hold over an hour which was very annoying and I gave up. I have no idea why my account has been restricted as I only transferred available funds back in Feb😡
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wadwada
(@yr300500) reported
@etrade are you down? Website and app doesn’t work
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Anthony Zhang
(@TheAnthonyZhang) reported
Hey @etrade - You probably shouldn't let your New Hires do something as important as Wire Transfers when I'm trying to close on a new house. Your incompetence and oversight has caused our closing to be delayed. Looking forward to seeing how you'll fix this.
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@Cannabana
(@cannabana) reported
stock_mj: @SimicWave @etrade It's like a 5th grader programmed their site. You specifically drop down, select a specific lot and they're like "Meh, your selling this lot instead." I've changed the preference and they just default it back several times on me.
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Robert ******
(@HeyMr_W) reported
Yo @etrade fix your stuff...these are trading hours.
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Jodye Flacko
(@DeviantImmortal) reported
fix your **** @etrade we hungry
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حكمه
(@Hekmmaa) reported
@etrade Hello When I set a stop loss limit and there is a (sudden slippage) .. it exceeds the limit I set Do you have a solution to this problem ? (Don't say the limit is a guaranteed stop.. because his problem is that he sets the limit too far) Or do you have compensation ?
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CantStopWontStop GAMESTOP♦️
(@CntStopGameStop) reported
@GMEillionaire @TDAmeritrade @etrade Of course it is and people who don't know better will paperhand and will be regretting it trying to fomo in. Let's not forget what happened to FCEL. I believe it was like $1.5 then ran to right under $30. I believe CEI is coming out with options which could be bad & good. We'll C
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RedFyve
(@RedFyv3) reported
@etrade had a severe problem with their Power E*Trade trading application starting at around 2:23PM EST.
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Ape Squeezy
(@MD453) reported
Today, I ****** up. I didn't have stop loss set up on $CEI. And @etrade would not allow me to sell during halt. Set a limit sell for 2.24, one penny less than halted price, then when halt was done stock shot down to 2. Canceled sell order, tried selling multiple times, no luck
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Adrian
(@squawk_hawk) reported
Are you guys @etrade having issues with power Etrade? It’s not working and I need to get out of a position.
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BB434
(@BB4348) reported
@JGriesler @etrade Same granted I was invested at $HARV dam near the height in Feb but it’s good to be only down -10% vs down -25% as I was a few days ago
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TheStockPapi
(@IrishKobe171) reported
@etrade fix your **** you ***** this is pathetic Last year having your garbage *** service
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jijo john
(@njanJijo) reported
@etrade need your support for resolving a login issue, all your customer support has more than 2 hours wait time .
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4Gotten1
(@1geminione) reported
@etrade decided to call E-Trade 4 some help to withdraw . 90 minute wait time on the phone is unacceptable.
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Kenneth Kim
(@kendo79) reported
@etrade Your site is really slow now.
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Paul Yap
(@pyap2000) reported
@etrade @TonyEsposito1 I'm trying to get some help with an order and hold times are 2+ hours? And all branches are closed AND Livechat is down? How is anyone supposed to reach you guys??
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Matt
(@persian_yeti) reported
@CalCoastCU It looks like your integration with @etrade is broken. Can't easily add an account on etrades site. Get an error message stating they can't connect to CalCoast (which is frustrating because it happens after all the login and verification codes are completed).
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Allen #GetTheDamnShot
(@AllensOpEd) reported
Hey everyone! Just my periodic reminder that @etrade is a horrible platform with absolute crap for customer service. They terminated all of my accounts last year (5 of them). Of course, they're under no obligation to tell me why, but this has happened to a lot of people.
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cheezedawg
(@cheezedawgb) reported
Hey .@etrade is your website down? Can't get power etrade to work, either on my laptop or phone, or even check balances on the website.
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Jorge Rivera
(@RealJorgeRivera) reported
@etrade hey guys, I know you’ve probably heard everything that’s going on with #AMC #GME. I hold a rather large position in both securities. Will I have any issues buying or selling either stock? Should I be worried about the #CitadelScandal and your relationship w/ the company?
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Christine Barnum
(@christinebarnum) reported
@pennystokgurus @etrade Ok. Damn etrade never answers the phone , this will be tough
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Tony Esposito
(@TonyEsposito1) reported
@etrade I keep leaving email for support and I never get any replies. I am wanting to sell all my positions, withdraw all my money and close my account. What is the secret to doing this? I can't afford E-Trade for day trading.