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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (41%)
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Website (29%)
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Trading platform (29%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sacramento |
Login | |
| Daytona Beach |
Website | |
| Washington, D.C. |
Login | |
| Phoenix |
Login | |
| Palm Coast |
Login | |
 Sollentuna |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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**** Furu
(@SpacFuru) reported
@etrade FIX YOUR LEVEL ******* TWO, WEEKS NOW ISSUES
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Sofi
(@sofietch) reported
@etrade what’s going on with the he app? Is this app down? Have been with issues since yesterday
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R
(@CorporateAce1) reported
@etrade I’ve been a customer for less than 12 hours and I’m already certain it was a massive mistake. Terrible.
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BIG BLUE EMPIRE
(@Big_Blue_Empire) reported
@AlexDelarge6553 Damn @etrade
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John
(@JJHils) reported
Is anyone else having constant issues with Etrade ? Quotes are completely frozen. Etrade keeps getting worse and worse. Customer service has gotten awful too. Unbearable hold times and the representative are way less informed than they used to be. #StockMarket @etrade
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MobileInfantry
(@InfantryMobile) reported
@etrade Been a 20+ year customer of E-trade very happy with their performance, mine not so much.
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gohanx
(@LucasLacqua) reported
@etrade hello! I can't sign up, is there a problem with the web?
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James "GOP Hates Democracy " Flanagan
(@JamesFlanagan12) reported
@etrade Horrible customer service and account management. Sitting on a ACH Deposit from US Treasury for almost two weeks. Verify or deny the Zero deposit, so I can invest my money with someone else. I have spent hours on hold, sending emails. NOTHING!!
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Surge Kalashnik
(@heyimsurge) reported
@etrade @StocksToTrade horrible service today. Craps glitchy, I’m out for today. Fix it!
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M.A.
(@MoAabas) reported
@etrade @TDAmeritrade Hey ETRADE, to call your support staff and process slow is an understatement.
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Don Palomo
(@OGLIFESTYLE) reported
@etrade customer service has become terrible, as I sit here on hold yet again for more than one hour it saddens me to know how little you all care to fix your phone support. Please try to do better
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Stephen Wong
(@stephenctwong) reported
@etrade is your site currently experiencing login issues? Having issues logging into account.
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truthbus
(@truthbus) reported
@etrade fix your trading platform - hire a new CTO daily disaster
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Anastasia
(@_____Tasia_____) reported
@etrade Etrade Pro issues again. Sick and tired of your issues. I will be closing my account.
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KTTrades
(@KtTrades) reported
Is anyone else having the worst time trying to fill buy/sell orders on @etrade ? Had a sell open for minutes below the bid and still couldn’t fill
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Flint Beckstone
(@flintb22) reported
Power etrade is in zero mode again @Etrade. Fix it.
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Kevin
(@KevinBrashear) reported
@etrade You online support says “Due to high inquiry volumes, wait times have been longer than usual.” However, I have no option to wait. What gives?
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dnayantara
(@dnayantara) reported
@etrade your tax Center online seems to be broken. How can I request for my tax documents?
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Jon Moore from LA
(@jonfromla) reported
@etrade I’ve called 3 different phone numbers for you today, none were able to connect me to an agent, and your website says live chat is unavailable at the moment. Seriously? No customer service available what so ever?
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Opershir
(@Opershir) reported
Hey @etrade just a reminder your platform is garbage !💩 wtf
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Badboys03
(@Badboysmarket) reported
@etrade First you removed the scanners now you're screwing with L2s. Merger not working out well huh?
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Danny Rayburn Investments
(@ChildressOTC) reported
Anyone having trouble on @etrade fillings orders on the bid? Have had multiple orders for hours not getting filled. Not usually this hard..
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Small English
(@english_small) reported
@etrade can’t login and tells me to call to fix. Do so and 60 min hold time?
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Sean Riddell
(@Okie_Tradez) reported
damn @etrade not working again
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David Kingman
(@Kingman_Arts) reported
Been on hold for over an hour because your front line staff are either unwilling or unable to help with a simple transfer of funds. Sheesh! @etrade
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OTCDD
(@OTCMDD) reported
@etrade Etrade pro could lick a fat one this morning. Fix your platform
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Diverging Stocks
(@DivergingStocks) reported
@etrade now taking 3+ months to answer basic account service questions. Roth conversion taking weeks. A conversions used to take 1 day in 2020. All while @RobinhoodApp service keeps getting better. One day turnaround on most issues at RH.
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truthbus
(@truthbus) reported
@etrade your platform has major issues with locked NSDQ quotes - fix it or disconnect it - been ****** up for years
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pankgainz
(@pankgainz) reported
My $awgi still not showing $cpsl ...missed out on so much money bc of @TDAmeritrade I’ll be switching to @etrade this is getting ridiculous..anyone else having this problem ?
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Krayon
(@krayonc) reported
$TLRY Had 600 shares of $APHA @ $15.94 before conversion. Now I have 502 shares @ 19.04 - wtf? Please tell me this is an error. (using @etrade)