E*Trade status: trading issues and outage reports
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Full Outage Map
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Problems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
- Login (33%)
- Website (30%)
- Trading platform (23%)
- Withdrawals (13%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Los Angeles
|
Trading platform | 4 days ago |
|
Lillington
|
Login | 14 days ago |
|
Roanoke
|
Trading platform | 15 days ago |
|
Hawthorne
|
Trading platform | 20 days ago |
 Brasília
|
Website | 24 days ago |
|
Brookhaven
|
Trading platform | 24 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Chad South (@TheRealCBones) reportedHad a check washed (fraudulently cashed) from @etrade account. Filed a police report, filled out required paper work and it has been over 40 days. No resolution, despite weekly calls to customer service. Really shocking they aren't fixing this like normal banks.
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Bob McCormick (@bmccormick70) reported@TheAthletic @etrade The NCAA should be EMBARRASSED as the way the S Carolina/UCONN game is being officiated. It’s RUGBY, not basketball!! Why have the best teams playing, and allow everyone to hold, push, and grab!! It’s AWFUL!!
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StocksNDietCoke (@JackJacobsonAZ) reported@etrade your quotes are bad on every single level 2
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B (@Welchie17) reported@etrade Site is down and zero communication on status. What is going on? When will it be fixed?
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Apis Equity (@apisequity) reportedIf @CharlesSchwab is giving you trouble purchasing $ntrp join us over at @etrade …they’ll let you load the boat down here and ride this one up…let’s go
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Tobias (@hostileunivers) reported@etrade E*trade will offer you money to open an account and never pay you, I’ve opened three with them, an IRA, a savings account and an individual brokerage account, never got paid their promotion for any of them, bad company
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sachin sanghi (@sanghisa) reported@etrade hi, I have an etrade account from 2001, I don't have the user ID or the email for my account, can you help me how to access my account.. I have the paper statement from 2003..
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Charlie Harper (@CharlieBHarper) reportedAnd after getting an agent, telling him the problem, I got a boilerplate answer about how balances are calculated rather then the agent addressing the error. His follow up - after 20+ minutes of wasted time - was to tell me to call @etrade. We've institutionalized failure.
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Heddge (@Bunty11311235) reported@BenBSP @etrade Yes but future accounts are not working
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Heddge (@Bunty11311235) reported@BenBSP @etrade Etrade be ready this week to pay me my losses due to your glitch on Friday
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Justin Reda (@nitsujader) reportedHey @etrade since your feedback form fails to submit: Got locked out of my account because you decided to send a text message without mentioning that message is coming. This is a terrible user experience and is making me consider closing the account. There is no way to turn off that setting either? I just need to expect some trades might have a confirmation follow up now? wtf?
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Joe Farrier (@joefarrier) reported@BLSmith2112 @TeslaBoomerMama @etrade I'm very confident that's the case. Those questions read like a bad HR questionnaire for a job posting. They don't work well either. Bummer, sorry that happened to you.
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Miko (@wintament) reported@etrade now holding for 45 minutes!!!!! WTF!
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Jeff Gawlinski (@JeffGawlinski) reportedOur stock purchase is through @etrade but the service is awful and can't connect to anyone. Next employee pulse meeting, will bring this up to see if a different platform would be better who provides better support.
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NextTradeX (@NextTradeX) reported@etrade Level 2 time and sales not working on the new etrade power pro platform
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Middat Yildiz (@middatyildiz) reported@etrade is having feed error issues. $MU $WDC $SPCX $GS @GoldmanSachs
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Sema Willis (@SemaWillisp2k0) reported@etrade Please I can’t login to my account The email I think is associated isn’t accessible to me My phone got stolen Please help me out
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Middat Yildiz (@middatyildiz) reportedIs @etrade having market data feed error, feed corruption, or a quote dissemination issue? @MorganStanley
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Mark Brown (@markbrownwriter) reported@etrade is the worst! They’ve screwed up with my submitting a stock certificate for deposit. I’ve had to call them more than a dozen times over the past two months. And I always get the same answer: Call back in a few days. I can’t wait to close my account there.
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StocksNDietCoke (@JackJacobsonAZ) reported@etrade no 24 hour, horrible new platform loaded with bugs, bad charts, wtf. Where is $MS executives
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Shalin Shroff (@shroff_shalin) reported@etrade wtf etrade does it really take an hr and more to fix the problem??
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Creemer (@Creemer14) reported@etrade the system is down and not even reading my social security on the phone.... I waited on the phone for awhile....Please address....Thanks....
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The Original (Beyonceless) Jay Z 🇺🇸 🇺🇦 (@zman14) reportedyeah, that "expected wait time" from @etrade is not accurate...now over 32 minutes. fix this. @MorganStanley
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I want a Tesla, need them SPCX IPO shares ,waiting (@We_Rock_On) reported@Fidelity @etrade UPDATE: 10 lousy shares showed up in my fidelity positions ,seriously, wtf am I going to do with 10 shares . 10 shares so you hope we keep our accounts with ya ,well you ARE WRONG .
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Country Boy Contrarian Energy Construct 𓃵 🏹 𓂀 (@BakkenShale) reported--- No LIE @etrade has to be the WORST trading platform in the world. Nothing works. Zero customer service. The last guy I spoke to there lied his pants off about their cheap platform.
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Saurabh (@thes9h) reported@etrade is down across all platforms. Is there an ETA or customer communication that we can expect? #etradedown
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Mickey (@ELITESTOCKPICK) reported@Bunty11311235 @BenBSP @etrade How can you take screen shots if the app is down
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GOAT (@DairyQu64778493) reported@stockshop199020 @etrade This is absolutely insane. I’ve got 2 large buy and sell orders in limbo and everything is down. Wtaf?
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Phil Davis (@phildavis40) reported@ericses @SawyerMerritt @etrade Same here, WTF. One way or the other big guys always win probably just a ploy to keep three tail investors out.
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Justin RootofGood, Worker Emeritus (@RootofGoodBlog) reported@Guyon_FIRE @etrade Now that's the E-Trade "service" that I can't wait to leave behind forever!!