E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Website (33%)
• Trading platform (33%)
• Login (28%)
• Withdrawals (8%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
San Jose	Website	9 days ago
Winter Park	Login	15 days ago
Lilburn	Website	15 days ago
Brooklyn	Trading platform	15 days ago
Camarillo	Login	15 days ago
Dade City	Trading platform	15 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Richard Junkins (@DickJunkins) reported 14 seconds ago

  @etrade I call it bad AI

• 
  Trader Dave (@DDalesandro) reported 3 minutes ago

  @etrade wow wtf happened to your platform. Maybe don’t do bitcoin? Nothing loads.

• 
  Melissa (@angelaira) reported 5 minutes ago

  @etrade You are only as good as you customer service, and yours is lacking.

• 
  Craig Stephens | Access IPOs (@AccessIPOs) reported 9 minutes ago

  @HubSnub @CharlesSchwab @etrade And for the record, ETRADE has historically been the worst. This is an anomaly for them.

• 
  Jane Feehan 🇺🇸 (@jfeehan888) reported 15 minutes ago

  @em26jamie @etrade App login problems today

• 
  Charlie Harper (@CharlieBHarper) reported 24 minutes ago

  @etrade A day or so after the initial exchange, I got a call from someone at @etrade. He immediately asked me to give him personally identifiable information. This is one of the worst practices across multiple industries that is helping propagate identify theft. It needs to be banned.

• 
  StocksNDietCoke (@JackJacobsonAZ) reported 28 minutes ago

  @etrade how the hell is your $SPCX quote different from my Schwab and Nasdaq quote? @MorganStanley please help and bring back pro

• 
  BigCountry (@bigcountry2050) reported 28 minutes ago

  @benjune @etrade same - Too Busy is the error

• 
  David Schwartz (@BigDave469) reported 29 minutes ago

  @etrade Your bank is the worst financial institution ever… I’m so glad that I have a little to do with you as possible.

• 
  Mark Brown (@markbrownwriter) reported 32 minutes ago

  @etrade is the worst! They’ve screwed up with my submitting a stock certificate for deposit. I’ve had to call them more than a dozen times over the past two months. And I always get the same answer: Call back in a few days. I can’t wait to close my account there.

• 
  Gail (@GailHedglin) reported 34 minutes ago

  @etrade THE NEW PRO PLATFORM WONT EVEN STAY UP LOL IT GOES DOWN SAYS EXPIRED!! IF YOU LOG BACK IN , FEW HRS LATER GOES DOWN AGAIN SAYS EXPIRED!!! IVE NEVER SEEN A PLATFORM AS BAD..IM LOOKING AT OTHER BROKERS...

• 
  Joe Shaffer (@Shoelessshaffer) reported 34 minutes ago

  @etrade liquidated a 7 figure stock portfolio my wife inherited into a managed fund. When there was confusion about which accounts funds were going into, E*trade did nothing to prevent the rebalancing/ liquidation. This triggered a sizable tax event. E*trade is the worst.

• 
  Lee (@ldev117) reported 35 minutes ago

  @etrade market depth, L2 completely down, wth, fix this garbage.

• 
  Pain2 (@Pain2247) reported 37 minutes ago

  @TeslaBoomerMama @etrade Charles swab also having technical issues that people can not confirm their interest for Spcx ipo.

• 
  Bren (@Brenw) reported 39 minutes ago

  @etrade What's the contact number for Ireland service desk? I've tried 1800 90 3588 (not regcognised) and +1 650 599 0125

• 
  hi (@byehiselllo) reported 40 minutes ago

  @etrade How about you guys fix your power trading app first

• 
  Middat Yildiz (@middatyildiz) reported 42 minutes ago

  @etrade is having feed error issues. $MU $WDC $SPCX $GS @GoldmanSachs

• 
  AJBAL (@ASJUBAAL) reported 42 minutes ago

  @etrade is the worst financial institution. For three weeks they have locked me out of my own money due to "suspected fraud". They mirror my account, new log in credentials and they are giving me the rounds. Abuse by corporate america

• 
  Nick Jose (@nickgg10) reported 43 minutes ago

  @etrade E*TRADE is a brokerage built in 2007 and maintained by carrier pigeons. Awful communication, archaic platform, and customer service that exists only in legend. Don’t switch for the bonus. If you’re already there, leave—you don’t know what good service feels like.

• 
  Mark Nathanson (@deepbkln) reported 43 minutes ago

  @etrade Your website does not send a code to login from a new computer when requested. How long is this problem going to continue?

• 
  Charlie Harper (@CharlieBHarper) reported 45 minutes ago

  And after getting an agent, telling him the problem, I got a boilerplate answer about how balances are calculated rather then the agent addressing the error. His follow up - after 20+ minutes of wasted time - was to tell me to call @etrade. We've institutionalized failure.

• 
  LunchMeat3270 (@LunchMeat3270) reported 45 minutes ago

  PSA: I hope no one here uses @etrade Awful. Most fees. Use anyone but!

• 
  Bekim Rizvani (@Bekim1977) reported 46 minutes ago

  @benjune @etrade yay We're experiencing technical issues, but your account is still secure. Please try again later. Some or all of your account balances cannot be displayed or included in your total assets, but your accounts remain secure. Please try again later.

• 
  Jeff Gawlinski (@JeffGawlinski) reported 46 minutes ago

  Our stock purchase is through @etrade but the service is awful and can't connect to anyone. Next employee pulse meeting, will bring this up to see if a different platform would be better who provides better support.

• 
  Woton (@BlueWizard777) reported 47 minutes ago

  @etrade ******* banks. 4% vs 18%+ for credit Hope I live to see it all come crashing down

• 
  Trevor Robinson (@TrevorGirlDad) reported 48 minutes ago

  It's incredible how frustrating @etrade is to deal with. Worst support, every back and forth takes 3-5 business days, no updates unless you reach out to check in, and the list goes on.

• 
  ZTrades (@TheSwingTrad3r) reported 54 minutes ago

  @etrade Best trading day of my life and your bogus website can’t log me in. WTF!! “website too busy” Come on!!!

• 
  Jay Fletcher (@jayrfletcher) reported 54 minutes ago

  @etrade @MorganStanley Need someone from Executive Customer Support to contact me ASAP. My son had 3 legitimate, authorized transactions unexpectedly reversed from his account—including a $5,650 payment, a $3,800 PayPal payment, and another Robinhood payment.

• 
  Aestas; Recognitio (@LegibleEnglish) reported 55 minutes ago

  @etrade There are good days and there are bad days; and, there are days you make promises that you are sure to keep. Get out the checkbook.

• 
  GreenCandleLover 🇲🇽 (@77RepublicanWS) reported 55 minutes ago

  @etrade Worst trading app! Stay away! Execution latency and platform lag are major complaints among active traders on E*TRADE, especially during periods of high market volatility. The platform frequently frustrates day traders and options scalpers.