E*Trade status: trading issues and outage reports
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Full Outage Map
E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Problems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
- Login (59%)
- Website (30%)
- Trading platform (9%)
- Withdrawals (2%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Withdrawals | 7 hours ago |
 Fremont
|
Website | 5 days ago |
|
Springport
|
Withdrawals | 8 days ago |
|
Long Beach
|
Website | 10 days ago |
|
Los Angeles
|
Website | 14 days ago |
 Noida
|
Withdrawals | 15 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Behailud (@asnake_behailu) reported@etrade unable to login, it says "we are unable to process your request..."
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Bob McCormick (@bmccormick70) reported@TheAthletic @etrade The NCAA should be EMBARRASSED as the way the S Carolina/UCONN game is being officiated. It’s RUGBY, not basketball!! Why have the best teams playing, and allow everyone to hold, push, and grab!! It’s AWFUL!!
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Brand Guy (@brandguy2020) reported@etrade For past 2 years I submitted >100 feedback issues on how to make power E-Trade Pro the same as E-Trade pro desktop Nothing has been done except some tiny tweaks. ETrade management needs to get somebody to crack the whip and get this thing working
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GOAT (@DairyQu64778493) reported@etrade Your site, app and customer service lines are all down right now. I have buy/sell orders that I don’t know if they’ve been filled and cannot exist. What is going on?
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MAKBOT (@MAKBOT) reported@etrade your Support team have not responded to me since Dec 2025. How do I submit a formal complaint?
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Randy Daniel (@NerdRandy) reported@etrade Very disappointed that the service is down and customer support wait times is long and ETrade hasn’t notified customers via any means of the outage of service.
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Faridoodle (@Faf_314) reported**** YOU @etrade YOU ARE COSTING ME MONEY NOW! FIX YOUR STUPID FK'N SITE
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Joe Laubenthal (@laubenthal_joe) reported@adastral_trader @etrade I had some issues earlier, I can get on now
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dayum.daniel (@dayumm_daniel) reported@etrade how would you allow someone to buy something and then not let them sell it. Wtf!?! Crooks
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Sema Willis (@SemaWillisp2k0) reported@etrade Please I can’t login to my account The email I think is associated isn’t accessible to me My phone got stolen Please help me out
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Miko (@wintament) reported@etrade finally got someone to answer - When they answer please be polite - not the fault of the rep - so keep it civil but do emphasize that being a customer is probably no longer in your best interest if you want to vent
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Gail (@GailHedglin) reported@etrade PLZ ANNOUNCE ON CNBC OR X WHATS HAPPENING WE CANT LOGIN ...IM ON HOLD 45 MINS NOW ON PHONE..MUST BE REALLY BAD .
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Ben Lam....... (@BenBSP) reportedWow, @etrade is down, markets dumping, I have all my limit sells in for $SMH $385p $387.50p and next week $362.50p, so let it dump to $382!!!
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Nota Gaylib (@dfdfdfd243799) reported@GailHedglin @etrade nope, still not working. Losing thousands.
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Mandrel (@JoldersmaBrian) reported@TwoThreeXYZ @DanielMCharter @etrade Webull is ok. Robinhood isn’t bad. Have fidelity for long term hold and dividend stuff and it’s ok. Siri here I come. Hopefully OTC
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Tru (@TrueStockData1) reported@Joedirt12321 @etrade wtf im not able to get back in
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Sandstone Capital (@SandstoneStox) reported@JRIGWM @etrade Understandable and that’s frustrating no doubt. I’m certain Morgan Stanley holds everyone’s dividend payment overnight so they make money lending it to other institutions with USD LIBOR just like banks do maybe file a complaint with the SEC?🤷
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Lionel Li (@lionelistic) reported@etrade Service is down? Phone line down?
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Milan (@MPatel_1980) reported@etrade why is everything down?
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Golden Tickets (@VE_Starr) reportedNot exactly most brokers knew before the halt was coming, PROOF @etrade or someone there didn't get the memo BC we have the evidence of TLTC trades above $100k per mmtlp share.. mmat fix was in well before the halt
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PianoRay (@RaymondChurchi3) reported@TheTradingNinja 36 minutes on hold with @etrade only to be told yes we know parts of our system are down we are working to restore them asap.
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BasedBigTech (@BasedBigTech) reported@BuyBooksNotBeer @_TheWhiteLion__ @etrade It’s a great platform for serious traders! This outage is unfortunate.
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Steel_City412 (@jason_hemphill) reported@GailHedglin @etrade They’ve been ******* with my account all week. Every day this week I have not been able to make round trip day trades as if I don’t have over 25k. I’ve called them every day, they say they fixed it but same problem the next day. I’ve been on the phone with them for 1 hour as I type this
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Dhongi Baba 🇮🇳 (@BabajiKaThullaa) reported@etrade What is going on? Orders are not going through. Customer service is on hold for 20 min. Are the systems down??
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10 or 0 (@10_or_0) reported@etrade WATCHING MY ABILITY TO EAT DISAPPEAR BECAUSE YOUR PLATFORM IS DOWN AND NO ONE IS ANSWERING THE PHONE.
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Gail (@GailHedglin) reported@etrade ARE YOU HAVING LOGIN ISSUES? I CANT GET IN PRO PLATFORM OR WEBSITE???? I'M ON HOLD ON PHONE 25 MINS
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Jeff (@__makemoves) reported@etrade down. Can't exit trades. No chat support. Phone number busy. Zero support. Absolutely awful!
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max2205 (@max2205) reported@wallstengine i bet mostly @etrade accounts that can't stand their new trading platform which they refuse to fix after 6 months released
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Aloha Giles ⚔️ (@GilesAloha) reported@status_is_down @etrade this is ridiculous. Fix your platform!
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10 or 0 (@10_or_0) reported@etrade I EXPECT TO BE COMPENSATED FOR LOSSES RELATED TO YOUR OUTAGE.