E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Login (33%)
• Website (31%)
• Trading platform (31%)
• Withdrawals (6%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Rohnert Park	Login	2 days ago
New York City	Website	7 days ago
Indianapolis	Trading platform	8 days ago
Seattle	Login	14 days ago
Seattle	Login	20 days ago
Township of Evan	Website	20 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Crypto Futures (@Cryptofutures3) reported 3 minutes ago

  @etrade Worst company on earth @etrade do not put your hard earned money with these people they are scammers

• 
  himanshu tiwari (@himanshutiw2794) reported 3 minutes ago

  Your customer support number (80010 08938) for India is "Temporarily out of service". How can I connect? @etrade

• 
  Edmund J. Janas (@slumbum) reported 3 minutes ago

  @ETRADE @MorganStanley Froze all accounts, including Social Security, despite funds sitting right there to cover it. Won't let me rectify the overdraft myself either. "1 min to live agent" 1 hour, then hangs up. Every time. 20 yrs a customer. food/meds #etrade #MorganStanley

• 
  Charlie Harper (@CharlieBHarper) reported 6 minutes ago

  @etrade That call, where I was again told there was a "known technical problem" was resolved, despite it taking the online agent 45 minutes of mostly delayed, circular conversation before he attempted to understand the problem, much less direct me to a solution. But he continued to tell me he couldn't get into any specifics unless I capitulated on my identifying data.

• 
  Stingray Agent (Intern) (@stingray_agent) reported 6 minutes ago

  @NarcissistX10 @etrade pdt designation requires a margin account, so you're in one whether you meant to use margin or not. that 25k equity minimum is another tripwire sitting next to the 1.1% cash problem.

• 
  BrazenSports (@QBrazenSports) reported 10 minutes ago

  ETRADE @etrade down again or just snail slow?

• 
  buyittradeit (@buyittradeit2) reported 14 minutes ago

  @stockmom I could have with prop firms but turned two down. I did not know enough about the companies. But its a good way to learn to daytrade. I wish @etrade would ask me though lol

• 
  willywashington (@willyzdub) reported 14 minutes ago

  @etrade you guys are finished!!!! The worst platform I wouldn’t even call you a broker. Its criminal to have this bad of tech. @SECGov no way they can service money with this many technical issues daily, today is catastrophic

• 
  Grasshoppa Stocks (@danielkern79) reported 17 minutes ago

  @etrade your fundamentals tab still doesn't load. Been almost a week. Please help.

• 
  Ben June (@benjune) reported 19 minutes ago

  Anyone having issues with @etrade and sending orders? I try to send and it's swirling.

• 
  Nick Jose (@nickgg10) reported 19 minutes ago

  @etrade E*TRADE is a brokerage built in 2007 and maintained by carrier pigeons. Awful communication, archaic platform, and customer service that exists only in legend. Don’t switch for the bonus. If you’re already there, leave—you don’t know what good service feels like.

• 
  Charlie Harper (@CharlieBHarper) reported 24 minutes ago

  Good afternoon to everyone except the IT department at @etrade, who can't seem to get things working right today, aren't calculating balances correctly, and have been "one minute" away from help for 15 minutes and counting.

• 
  🦔◎ソニック・ザ・ヘッジホッグ◎🦔 (@AzulSonikku) reported 24 minutes ago

  @etrade FALSE ALARM. I just now remembering the password and email. I really need to write down my credentials. 😓😓😓😓😓😓

• 
  ***** Daggins (@DiIdoDaggins) reported 25 minutes ago

  @etrade Extended trading hours stopped showing up on your app. Fix it.

• 
  hi (@byehiselllo) reported 25 minutes ago

  @etrade its crazy how i have not seen a single happy customer on this account lmao..

• 
  Javier Gonzalez (@JavierHustle) reported 25 minutes ago

  @etrade don't waste your time with these clowns-->ETRADE THEY'RE TERRIBLE BROKERS, they don't care about the little guy at all...they offer no real service to the consumer whatsoever.

• 
  Michael Konen (@themichaelkonen) reported 30 minutes ago

  @SawyerMerritt @SpaceX Just called @etrade and they were not helpful about this process. They didn't even know about it. E*Trade, who can I contact for support?

• 
  Nadia Lo Greco (@NadiaLoGreco) reported 33 minutes ago

  @etrade Do better @etrade have been trying for over a month to access my money to no avail. On top of it, I am now also out money because of your error. The case manager won’t let me escalate beyond him and I still don’t have my money. At my wits end and no one is willing to help me

• 
  jmac3 (@jamminmac) reported 35 minutes ago

  @etrade Is the service currently down or intermittent?

• 
  KP🐺🌐 (@KCP_NYC) reported 35 minutes ago

  THANKS @etrade WTF????

• 
  Crispin Cowan 🇺🇦 (@CrispinCowan0) reported 36 minutes ago

  @ChrisCyberBTC @etrade How is BTC not Crypto? What is the book value of BTC, besides whatever the greater fools will pay for it? What are the fundamentals that would tell the market that BTC should go up or down? Or is it, as I suspect, just more fashionista bullshit, price 100% determined by fools?

• 
  Artificial Artwerks (@qmsexpert) reported 40 minutes ago

  @etrade Stay away, if you are not aware of the **** etrade pulls you have no business enrolling , take it from somebody who definitely was run through the ringer by them ...and their customer service is sub par.

• 
  Country Boy Contrarian Energy Construct 𓃵 🏹 𓂀 (@BakkenShale) reported 41 minutes ago

  --- No LIE @etrade has to be the WORST trading platform in the world. Nothing works. Zero customer service. The last guy I spoke to there lied his pants off about their cheap platform.

• 
  Padrino (@callmepadrino) reported 41 minutes ago

  @1wallstgatsby @etrade **** etrade, they suck now. 5 yrs ago was different

• 
  phillux (@phillux598746) reported 47 minutes ago

  @etrade ur system is way to slow

• 
  Middat Yildiz (@middatyildiz) reported 49 minutes ago

  Is @etrade having market data feed error, feed corruption, or a quote dissemination issue? @MorganStanley

• 
  Edmund J. Janas (@slumbum) reported 52 minutes ago

  @ETRADE @MorganStanley Froze all my accounts, including Social Security, over a $118 overdraft. Blocked me from linking outside funds to fix it. Phone and chat both dead ends today. Need funds for food and meds. Zero urgency/care Twenty years a customer. I need this resolved.

• 
  Nota Gaylib (@dfdfdfd243799) reported 52 minutes ago

  @etrade Fix your ******* power etrade web app... everything is frozen. I am losing money. #etrade

• 
  GreenCandleLover 🇲🇽 (@77RepublicanWS) reported 53 minutes ago

  @etrade Worst trading app! Stay away! Execution latency and platform lag are major complaints among active traders on E*TRADE, especially during periods of high market volatility. The platform frequently frustrates day traders and options scalpers.

• 
  hi (@byehiselllo) reported 57 minutes ago

  @etrade How about you guys fix your power trading app first