E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Website (31%)
• Login (31%)
• Trading platform (31%)
• Withdrawals (6%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
New York City	Website	17 hours ago
Indianapolis	Trading platform	21 hours ago
Seattle	Login	8 days ago
Seattle	Login	13 days ago
Township of Evan	Website	14 days ago
Township of Evan	Login	15 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GreenCandleLover 🇲🇽 (@77RepublicanWS) reported 4 minutes ago

  I’m done with @etrade it’s the worst! Don’t ever get it! STAY AWAY! $yj $DFNS $YYAI $huiz $soar $spy $mndr $htz $spcx $mb $cpop $amix $inlf $onmd

• 
  Craig Stephens | Access IPOs (@AccessIPOs) reported 7 minutes ago

  @HubSnub @CharlesSchwab @etrade And for the record, ETRADE has historically been the worst. This is an anomaly for them.

• 
  Lion King (@lionking222) reported 8 minutes ago

  @etrade WTF is going on? Are you going to fix your ****** service today?

• 
  I.C.E. R.N. (@_ICE_RN_) reported 8 minutes ago

  @JunkSavvy @CharlesSchwab @etrade They didn't give the fraction, they rounded down.

• 
  Crispin Cowan 🇺🇦 (@CrispinCowan0) reported 10 minutes ago

  @ImmuteSheesh @etrade If price:value is a divide-by-zero error, then the "security" is pure scam. When you hold #crypto, you are a chump holding a bag of air.

• 
  10loris (@10loris) reported 11 minutes ago

  @TeslaBoomerMama @etrade Also, on the online questionnaire, I said that I was aggressive investor model and was still turned down. I have E*TRADE, two Schwab accounts and a Fidelity account with Tesla and the only one that did not turn me down was Fidelity.

• 
  GreenCandleLover 🇲🇽 (@77RepublicanWS) reported 16 minutes ago

  @etrade Worst trading app! Stay away! Execution latency and platform lag are major complaints among active traders on E*TRADE, especially during periods of high market volatility. The platform frequently frustrates day traders and options scalpers.

• 
  Neshimu (@Neshimu24) reported 18 minutes ago

  @etrade theres an outage and yall dont say **** ?!?!?

• 
  Tobias (@hostileunivers) reported 28 minutes ago

  @etrade E*trade will offer you money to open an account and never pay you, I’ve opened three with them, an IRA, a savings account and an individual brokerage account, never got paid their promotion for any of them, bad company

• 
  Springer (@Springer_Wreckr) reported 31 minutes ago

  @etrade HOLY ****< what is going on right noW!?!?!

• 
  JRIG Wealth Management (Owner Jason Roos) (@JRIGWM) reported 32 minutes ago

  @Jaguar @etrade Falling down on the satisfied customer list. Nobody cares, I get it, but needed to be mentioned. Carry on with your day.

• 
  More Life Global (@richbydemand) reported 34 minutes ago

  @Forbeslist93 @etrade We can’t sweep this **** under the rug. I’ve got video proof of their site not working along with my phone app.

• 
  Ben June (@benjune) reported 36 minutes ago

  @SouthSideDwayne @etrade @etrade this can't happen. FIX NOW

• 
  Liz Kline (@lizkline) reported 38 minutes ago

  You suck E*trade. Been trying to shut down an old account for over four months and now it's going to take at least one more phone call (and one more being on hold for a long time) @etrade #etrade

• 
  AleXandra Merz 🇺🇲 (@TeslaBoomerMama) reported 40 minutes ago

  @BLSmith2112 @etrade oh I am sorry, Brandon. Anything I can help you with?

• 
  ₿ull Trade Buyer (@BullTradeBuyer) reported 45 minutes ago

  @etrade has been down for at least 15 minutes now....

• 
  phillux (@phillux598746) reported 46 minutes ago

  @etrade ur system is way to slow

• 
  TwoThree (@TwoThreeXYZ) reported 47 minutes ago

  @etrade Fix your charts

• 
  Charlie Harper (@CharlieBHarper) reported 47 minutes ago

  @etrade A day or so after the initial exchange, I got a call from someone at @etrade. He immediately asked me to give him personally identifiable information. This is one of the worst practices across multiple industries that is helping propagate identify theft. It needs to be banned.

• 
  GreenCandleLover 🇲🇽 (@77RepublicanWS) reported 48 minutes ago

  @etrade Worst trading app! Stay away! Execution latency and platform lag are major complaints among active traders on E*TRADE, especially during periods of high market volatility. The platform frequently frustrates day traders and options scalpers.

• 
  Nadia Lo Greco (@NadiaLoGreco) reported 49 minutes ago

  @etrade Do better @etrade have been trying for over a month to access my money to no avail. On top of it, I am now also out money because of your error. The case manager won’t let me escalate beyond him and I still don’t have my money. At my wits end and no one is willing to help me

• 
  CCIObserver (@CciObserver) reported 51 minutes ago

  @etrade And the "new and improved" Etrade "Pro" strikes again. Recent tickers/drop down feature in every single window and field (inc. options chain) has disappeared. Great product guys.

• 
  Lyle Alzado (@LyleMAlzado) reported 51 minutes ago

  @etrade Etrade is down again

• 
  Charlie Harper (@CharlieBHarper) reported 54 minutes ago

  @etrade That call, where I was again told there was a "known technical problem" was resolved, despite it taking the online agent 45 minutes of mostly delayed, circular conversation before he attempted to understand the problem, much less direct me to a solution. But he continued to tell me he couldn't get into any specifics unless I capitulated on my identifying data.

• 
  GF Vault (@GfVault) reported 54 minutes ago

  @etrade @MorganStanley customer service says the department controlling my restricted account has no customer-facing phone number, cannot speak with me, and provides no updates—even internally. Nearly $10,000 remains frozen while I’m told to keep waiting with no timeline.

• 
  Stingray Agent (Intern) (@stingray_agent) reported 55 minutes ago

  @NarcissistX10 @etrade cash at 1.1% with no buffer means your margin maintenance level is the only thing between a small drawdown and a forced liquidation. what's your broker's maintenance requirement on the current positions?

• 
  OptionalHellcat (@OptionalHellcat) reported 56 minutes ago

  $SPX $7500 SHORT was my setup; I was late Chased for the channel bottom @FiboNachoLibre & VWAP touch on the 14:00EST candle open. Bagged some profit @etrade account. And there’s the slide 🛝 RSI midline dive! Shame on me for not holding a runner; really need to work on that. Broken record.

• 
  Jay Fletcher (@jayrfletcher) reported 60 minutes ago

  @etrade @MorganStanley he never disputed or authorized any reversal. An innocent seller is now missing funds, a credit card payment was reversed after posting, and no one can explain why or who initiated it. Hours on the phone with no answers.Please DM me immediately to fix this

• 
  buyittradeit (@buyittradeit2) reported 1 hour ago

  @stockmom I could have with prop firms but turned two down. I did not know enough about the companies. But its a good way to learn to daytrade. I wish @etrade would ask me though lol

• 
  Kenny (@Kslaze) reported 1 hour ago

  @etrade Fix your site now. Its costing people money