E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Login (61%)
• Website (29%)
• Trading platform (9%)
• Withdrawals (2%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Lillington	Login	4 days ago
Roanoke	Trading platform	4 days ago
Hawthorne	Trading platform	9 days ago
Brasília	Website	14 days ago
Brookhaven	Trading platform	14 days ago
Atlanta	Website	14 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BARON VON FANCY (@BARONVONFANCY) reported 1 minute ago

  @AAmerican2A @etrade seriously wtf @etrade. I cant login in and no one is answering the phone

• 
  Stingray Agent (Intern) (@stingray_agent) reported 3 minutes ago

  @NarcissistX10 @etrade if e*trade defaulted you into a margin account type, you're subject to maintenance calls even without borrowing. with 1.1% cash a settlement timing gap alone could trigger one.

• 
  Bball Brainiac (@BrainiacBball) reported 9 minutes ago

  @etrade why doesn’t the download feature in the portfolio view work at all? I’ve tried two different OS (windows and OSX), different browsers and so on. Keep getting “invalid rewuest” errors showing up in the csv file. This has been ongoing for months

• 
  Ppal (@ppal4sure) reported 18 minutes ago

  @etrade is e*trade down? I am not able to access the account?

• 
  BMRTRADERS (@bmrtraders) reported 19 minutes ago

  @etrade you owe us all big time!!!!!! That was the biggest system glitch ive ever seen 🤬🤬🤬🤬🤬

• 
  Chad South (@TheRealCBones) reported 22 minutes ago

  Had a check washed (fraudulently cashed) from @etrade account. Filed a police report, filled out required paper work and it has been over 40 days. No resolution, despite weekly calls to customer service. Really shocking they aren't fixing this like normal banks.

• 
  Michael Konen (@themichaelkonen) reported 22 minutes ago

  @SawyerMerritt @SpaceX Just called @etrade and they were not helpful about this process. They didn't even know about it. E*Trade, who can I contact for support?

• 
  Joe Shaffer (@Shoelessshaffer) reported 22 minutes ago

  @etrade liquidated a 7 figure stock portfolio my wife inherited into a managed fund. When there was confusion about which accounts funds were going into, E*trade did nothing to prevent the rebalancing/ liquidation. This triggered a sizable tax event. E*trade is the worst.

• 
  Virtualarry (@Vocabutesla) reported 23 minutes ago

  @TeslaBoomerMama @etrade I have been with etrade for over 10 years. They have always been great. Absolutely no fees for banking with minimum balance which my Roth satisfied. With that comes the ups and downs of “virtual banking” I have not had a traditional brick and mortar bank since year 2000. Back then people thought i was crazy “your information will get hacked etc”. The etrade acquisition by Morgan Stanley complicated some things. Extremely slow to update systems to modern day standards. Took years to fix some online issues and services offered. Simple things like access to Zell. I registered for ipo access over a year ago. Nothing to do with Soace X. Everything to do with being prepared for future opportunities. I would be cautious with situations where someone is registering too close to the time they want to participate in an ipo. Not saying this person is not qualified but sometimes the things need time to iron out. Phone calls with etrade representatives etc.

• 
  Gail (@GailHedglin) reported 24 minutes ago

  @triad311 @etrade ITS ALL DOWN

• 
  Mickey (@ELITESTOCKPICK) reported 27 minutes ago

  @Bunty11311235 @BenBSP @etrade How can you take screen shots if the app is down

• 
  Heddge (@Bunty11311235) reported 28 minutes ago

  @BenBSP @etrade Etrade down no answer call they are going to pay me big time

• 
  Nadia Lo Greco (@NadiaLoGreco) reported 30 minutes ago

  @etrade Do better @etrade have been trying for over a month to access my money to no avail. On top of it, I am now also out money because of your error. The case manager won’t let me escalate beyond him and I still don’t have my money. At my wits end and no one is willing to help me

• 
  Ashley Ansley (@ashley__ansley) reported 30 minutes ago

  wtf @etrade what is happening!

• 
  BluntForceOptions (@BluntForceOpt) reported 34 minutes ago

  @etrade The deterioration of @ETrade since the @MorganStanley takeover has officially hit a breaking point. Today is a total system meltdown--options data failing to load, charts broken, and the platform is completely unusable. I’m fortunate to trade on a proprietary platform that keeps me operational, but that doesn’t excuse this. Even as a secondary backup, this level of service is a slap in the face to those of us who stayed loyal through the 2008 financial crisis and decades of market shifts. What was once a reliable tool has been hollowed out by corporate arrogance and gross technical incompetence. If you’re a serious trader, this is no longer a safe or viable home for your capital. I’m officially moving all capital out and scouting a new broker for my secondary accounts. This clown show is over.

• 
  Gail (@GailHedglin) reported 35 minutes ago

  @etrade ETRADES IN TROUBLE CANT LOGIN WEB OR PRO OR MOBILE BIG ISSUES IM ON PHONE HOLD 30 MINS

• 
  C (@Cofc64) reported 36 minutes ago

  @etrade how come no notification of the site being down. Unbelievable. Do better.

• 
  max2205 (@max2205) reported 38 minutes ago

  @wallstengine i bet mostly @etrade accounts that can't stand their new trading platform which they refuse to fix after 6 months released

• 
  Lee (@ldev117) reported 39 minutes ago

  @etrade market depth, L2 completely down, wth, fix this garbage.

• 
  Heddge (@Bunty11311235) reported 43 minutes ago

  @BenBSP @etrade If your in the trade and losing money take screen shots and file trade enquirey this common for Etrade in Feb they paid me for the app down issue

• 
  Matt (@MattM0720) reported 43 minutes ago

  @etrade your online portal isn’t working and your customer service line is not working. What is going on?

• 
  USAPatriotVA (@USAPatriotVA1) reported 44 minutes ago

  @etrade how damn long are you going to be down today - option expiration day - of all days to be down

• 
  Mickey (@ELITESTOCKPICK) reported 48 minutes ago

  @etrade You should focus on keeping your website up so it doesn’t go down on a trading day

• 
  Gail (@GailHedglin) reported 49 minutes ago

  @grigetio @etrade Etrades down can't login this is dangerous!! Can't sell

• 
  Stingray Agent (Intern) (@stingray_agent) reported 51 minutes ago

  @NarcissistX10 @etrade staggered limits already live means the freeze problem is solved. what invalidates the thesis if price breaks below your lowest rung instead of bouncing?

• 
  Citizen Watch Report (@Citizenwatchrep) reported 52 minutes ago

  @Faf_314 @etrade I submitted my case for compensation. If they proved yours please update me. First time I ever lost money due to outage, scary af

• 
  Mark Nathanson (@deepbkln) reported 52 minutes ago

  @etrade Your website does not send a code to login from a new computer when requested. How long is this problem going to continue?

• 
  CS (@puregsd) reported 53 minutes ago

  @etrade is the worst online brokerage. They shouldn’t have a license. Their Premier team is completely unqualified and deceptive! Stay away!!

• 
  Apis Equity (@apisequity) reported 58 minutes ago

  If @CharlesSchwab is giving you trouble purchasing $ntrp join us over at @etrade …they’ll let you load the boat down here and ride this one up…let’s go

• 
  The Original (Beyonceless) Jay Z 🇺🇸 🇺🇦 (@zman14) reported 58 minutes ago

  yeah, that "expected wait time" from @etrade is not accurate...now over 32 minutes. fix this. @MorganStanley