E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Website (33%)
• Trading platform (33%)
• Login (28%)
• Withdrawals (8%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
San Jose	Website	7 days ago
Winter Park	Login	13 days ago
Lilburn	Website	13 days ago
Brooklyn	Trading platform	13 days ago
Camarillo	Login	13 days ago
Dade City	Trading platform	13 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GF Vault (@GfVault) reported 47 seconds ago

  @etrade @EricGrossman — I have now exhausted customer service, filed regulatory complaints, and documented everything. Two promised deadlines have passed with zero explanation. Nearly $10,000 remains restricted and I still cannot speak with anyone who actually controls the case.

• 
  robin zinn (@robinzinn6) reported 56 seconds ago

  @etrade E-Trade ,Power E-Trade the worst confusing software today .

• 
  Ben June (@benjune) reported 57 seconds ago

  Anyone having issues with @etrade and sending orders? I try to send and it's swirling.

• 
  Jane Feehan 🇺🇸 (@jfeehan888) reported 2 minutes ago

  @em26jamie @etrade App login problems today

• 
  GreenCandleLover 🇲🇽 (@77RepublicanWS) reported 9 minutes ago

  @etrade Worst trading app! Stay away! Execution latency and platform lag are major complaints among active traders on E*TRADE, especially during periods of high market volatility. The platform frequently frustrates day traders and options scalpers.

• 
  More Life Global (@richbydemand) reported 9 minutes ago

  @Forbeslist93 @etrade We can’t sweep this **** under the rug. I’ve got video proof of their site not working along with my phone app.

• 
  AleXandra Merz 🇺🇲 (@TeslaBoomerMama) reported 11 minutes ago

  @BLSmith2112 @etrade oh I am sorry, Brandon. Anything I can help you with?

• 
  Michael Konen (@themichaelkonen) reported 14 minutes ago

  @SawyerMerritt @SpaceX Just called @etrade and they were not helpful about this process. They didn't even know about it. E*Trade, who can I contact for support?

• 
  Mickey (@ELITESTOCKPICK) reported 17 minutes ago

  @etrade your system is down again, not dependable

• 
  Umalin Kelleher (@UmalinKelleher) reported 18 minutes ago

  @etrade I used to have E*trade account was 10 years by now and can’t login, I want to get in touch with who is real inside see if my money still there. If I can have physical address to sent mail.

• 
  J C (@J450NCH4N) reported 19 minutes ago

  @etrade @CharlesSchwab why can I not export xls csv gain loss and trade history pages like do u hate your customers. Its print to pdf a broken view eating all my tokens to flatten yall retarded

• 
  MAKBOT (@MAKBOT) reported 20 minutes ago

  @etrade your Support team have not responded to me since Dec 2025. How do I submit a formal complaint?

• 
  Chad South (@TheRealCBones) reported 23 minutes ago

  Had a check washed (fraudulently cashed) from @etrade account. Filed a police report, filled out required paper work and it has been over 40 days. No resolution, despite weekly calls to customer service. Really shocking they aren't fixing this like normal banks.

• 
  Blake Norton 📈 🎯 (@blake_nort_wire) reported 27 minutes ago

  @etrade oil up stocks down again yawn

• 
  Charlie Harper (@CharlieBHarper) reported 27 minutes ago

  @etrade A day or so after the initial exchange, I got a call from someone at @etrade. He immediately asked me to give him personally identifiable information. This is one of the worst practices across multiple industries that is helping propagate identify theft. It needs to be banned.

• 
  Crypto Futures (@Cryptofutures3) reported 29 minutes ago

  @etrade Worst company on earth @etrade do not put your hard earned money with these people they are scammers

• 
  ₿ull Trade Buyer (@BullTradeBuyer) reported 31 minutes ago

  @etrade has been down for at least 15 minutes now....

• 
  jmac3 (@jamminmac) reported 33 minutes ago

  @etrade Is the service currently down or intermittent?

• 
  reduce-reuse-recycle (@NotAppropriate2) reported 38 minutes ago

  @etrade Signed up for new account. Attempted to add security questions/answers. Asked for phone number to complete process. Despite providing valid phone number no code is sent, just get "Unable to use your phone to verify your identify." Agent acknowledge this is known issue

• 
  Sema Willis (@SemaWillisp2k0) reported 41 minutes ago

  @etrade Please I can’t login to my account The email I think is associated isn’t accessible to me My phone got stolen Please help me out

• 
  Woton (@BlueWizard777) reported 42 minutes ago

  @etrade ******* banks. 4% vs 18%+ for credit Hope I live to see it all come crashing down

• 
  Gail (@GailHedglin) reported 48 minutes ago

  @etrade THE NEW PRO PLATFORM WONT EVEN STAY UP LOL IT GOES DOWN SAYS EXPIRED!! IF YOU LOG BACK IN , FEW HRS LATER GOES DOWN AGAIN SAYS EXPIRED!!! IVE NEVER SEEN A PLATFORM AS BAD..IM LOOKING AT OTHER BROKERS...

• 
  Jay Fletcher (@jayrfletcher) reported 48 minutes ago

  @etrade @MorganStanley Need someone from Executive Customer Support to contact me ASAP. My son had 3 legitimate, authorized transactions unexpectedly reversed from his account—including a $5,650 payment, a $3,800 PayPal payment, and another Robinhood payment.

• 
  Brand Guy (@brandguy2020) reported 49 minutes ago

  @etrade For past 2 years I submitted >100 feedback issues on how to make power E-Trade Pro the same as E-Trade pro desktop Nothing has been done except some tiny tweaks. ETrade management needs to get somebody to crack the whip and get this thing working

• 
  BigCountry (@bigcountry2050) reported 49 minutes ago

  @benjune @etrade same - Too Busy is the error

• 
  mblaso (@blaso96) reported 51 minutes ago

  @etrade are wires down?

• 
  Melissa (@angelaira) reported 52 minutes ago

  @etrade You are only as good as you customer service, and yours is lacking.

• 
  Aaron Hamm (@Aaron_Hamm) reported 53 minutes ago

  @etrade oh my ******* God show me how many ******* shares I have so I know how many I can sell what the actual **** **** you I'm gonna lose money because of your ******** interface

• 
  TwoThree (@TwoThreeXYZ) reported 53 minutes ago

  @etrade Fix your charts

• 
  ❀Dawson❂ (@DawsonBarcey) reported 57 minutes ago

  @coinbase I just initiated a stock portfolio transfer from E*TRADE to Coinbase. E*TRADE was able to get on the phone with me and verify the outgoing transfer and making sure that I got my reimbursement for the fee that they had charged me. I can’t get a single human person at Coinbase both on chat or phone to assist me about the transfer verification. I feel like I should transfer all my **** back to @etrade because their customer service is superior.