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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (61%)
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Website (29%)
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Trading platform (11%)
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Withdrawals (%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Katy |
Trading platform | |
| Camden |
Login | |
| Chicago |
Trading platform | |
| South Dennis |
Login | |
| Pacifica |
Login | |
| Berryville |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Bulllogic
(@BullLogic) reported
@etrade $HCMC first it tells me symbol invalid. 2nd time went though after 30 seconds. Hey Morgan Stanley. FIX THIS
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wavetrader
(@wavetrader6) reported
@ChartingOptions @etrade Their phones are also not working
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Bfresh24
(@bkadry2) reported
DAMN YOU @etrade... NOTHING IS WORKING!!! #BANETRADE #Etrade #EtradeYouSuCk
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GFR
(@TheFatMinnow) reported
@atrupar @etrade E trade won't process my trades. Both numbers say disconnected and live chat not working. What the hell?
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Travis Farris
(@travisfarris_) reported
Ok #america @etrade isn’t really having issues loading. They are doing this on purpose. “They would never do that...” yes they would...and they are Understand that **** going on right now is ****** and #bigmoney games are in play...
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DonDemoe
(@itsdemoe) reported
I tried to place an open market order on E*TRADE this morning, the order wouldn’t go through & it also wouldn’t let me cancel. It’s stock in queue. @etrade #poweretrade This platform has issues almost daily now.
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Daniel Sulllivan
(@DDSullivan86) reported
Hey @etrade fix your stupid platform!!
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Thrack
(@Thrackx) reported
@InvestorsLive @dastrader @etrade All brokers need to offer it imo. Literally the only platform that doesn't have issues.
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Donovan Shore
(@DonovanShore) reported
@etrade What a HORRIBLE PLATFORM. You guys absolutely suck!!! Can’t see portfolios, delayed or NO execution. Just awful, not for anyone! $SPY $AAPL $GME
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Jessica Ablamsky
(@jablamsky) reported
@JaxxTx @etrade @TDAmeritrade It hasn’t had problems with speed?
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ChewytheCat
(@TrailerPrkTrade) reported
@BrianBader @DSmith39 @etrade Throwing Market Orders is deadly because you will get filled at the high or low. Check Time and Sales with your price and complain if it’s horrible!
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Saul
(@adam49922419) reported
@DSmith39 @etrade Sorry to hear this. Hopefully they will fix
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Anastasia
(@_____Tasia_____) reported
@KowalczykRyan @ChartingOptions @etrade That's funny, but not really funny. It cost us a lot of money this morning -- same last week because of their issues. Getting fed up.
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Chase Moran
(@MoranChase) reported
@etrade fix your ******* app
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Brian Emery
(@Mr_Brian_Emery) reported
@etrade The service you requested is temporarily unavailable. Please try back later. What is going on? I can't do anything today?????
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Keeping it Ginger
(@GingerKeeping) reported
@etrade trash.. as a platinum member, I am leaving your service. frozen 3/4 times month of January. unacceptable
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shan23
(@Sbhowmick23) reported
@etrade hey, do you know that you’ve stopped executing ALL orders today and your phone support is offline ? Is this a “hold my beer” reaction to Robinhood? Very, very disappointing!
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androidmj
(@androidmj) reported
@steven_shaffer @etrade So frustrated. Can't even trade normal names AND phones are down.
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Michelle
(@MFletcher96) reported
@TheRaviHirani @etrade Right! I just went to their feed back page under the help tab on the platform and sent a not nice message.
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MariaSinaloa
(@MariaSinaloa3) reported
@johnpagac2 @CordovaTrades @etrade you got through to customer service?
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$MonymanJ$
(@MnymanJ_OTC) reported
@FlexOniHub My etrade app is all messed upppp. WTF. is going in @etrade
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David Geiger
(@GeigerRacing) reported
@etrade I enjoy your app, but is there ANY way to make it faster? I thought it was a ME issue. But it isn’t. The app just runs slow.
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Carolina Skolnick - Galleria International Realty
(@CaroSkolnick) reported
from
Miramar, Florida
@etrade @etrade4rias need to get their act together. Their platform is not working properly. Orders are not taking on time. Maybe switching to @TDBank_US is a good idea!
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Stonk Cold Steve Austin
(@stonk_cold) reported
@ChartingOptions @etrade This has been going on for weeks and I trade off speed trading and momentum it’s greatly effected my trading smdh. i can’t even log in and when i call these guys it doesn’t even ring takes me to a out of service number and I’m pulling the number from their site!!!!
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MariaSinaloa
(@MariaSinaloa3) reported
@wokehuggies @CordovaTrades @etrade looks like everything is caught in pending like the entire trading system is down. Why no chatter?
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TheReal Bubba18
(@ScottE18) reported
@BostonLdog @etrade Can't login even if I wanted to lol
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Sotirios🇬🇷
(@ikie4444) reported
BIG ******* PROBLEMS @etrade fix your **** or a lawsuit is coming
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Brand
(@FrayedEnds21) reported
@etrade You are not executing or canceling orders online? No customer service. No live chat. No ability to do anything online. This is ridiculous
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Brooklyn Blue
(@bklyngk) reported
@etrade you will be losing a customer soon if you don't get your act together. This is two weeks in a row I've been shutout from logging on.
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Natalie Hamilton
(@TheNatHamilton) reported
@stewartahalpern @etrade Yes .. it seems all of etrade is down? I'm unable to do any trades on both my or my sister's account this is insane ... I've lost ... a lot ...