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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (38%)
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Website (31%)
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Trading platform (31%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Daytona Beach |
Website | |
| Washington, D.C. |
Login | |
| Phoenix |
Login | |
| Palm Coast |
Login | |
 Sollentuna |
Trading platform | |
 Santo Domingo |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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N Wyre
(@nowyre) reported
@harryhaller62 @etrade I have been a customer for decades; when I tried to open a savings acct they just IGNORED it. I asked via Twitter, they said to call. When I called, excessive wait time. They clearly don’t want our money. With customer service like this, might be for the best that it failed.
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William Hetler
(@BillHetler) reported
@INIGO_M0NT0YA @etrade @CEOAdam I think liquidity is the issue. Do they want to stay in this fight with it drying up quickly? Holding a company has never been an issue with me. And I hold trust on many fronts, AMC is a Cinderella story, & this community gets it.
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C
(@cooleysean) reported
What has @MorganStanley done to @etrade? The whole customer experience has degraded exponentially. Sad. Loved E*Trade
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ZeldaInVegas
(@ZeldaVegas) reported
.@etrade not showing any options for $AMC.....which is frustrating since I am holding puts which I would like to sell.... Their customer service says it will be 2-3 days before I can sell them. I can hope the crash continues.... Very frustrating.
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ZeldaInVegas
(@ZeldaVegas) reported
@Mitch___Picks Was unable to trade $AMC options on @etrade on Monday . I have puts and @Etrade will not allow me to sell them. I spoke w/ their customer service on Sunday and they said it would be 2-3 days before they could be traded.
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#CHECKMATE Qtain P. Faulkes
(@qtain1777) reported
@AmericTx @etrade Had a call from my ***** delivery guy, was having issues with options on Questtrade for $AMC. Basically, retail is being blocked out of the derivatives market.
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SM
(@srmnmchll) reported
Very disappointed in @etrade. To close an account, you must send a request via the messaging/chat feature which has been down for who knows how long, or by phone and the wait time is hours long. #etrade @MorganStanley
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VEGASCHARK
(@CHUCKG73) reported
Anyone else having trouble getting filled on @etrade Was above the ask and couldn’t get filled. Cancelled it then it rips. BS!!!
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EssKay
(@EssKayOC) reported
Hey @etrade, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation
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frog in bed 🐸🛌😴
(@dewdrop_ww) reported
@etrade I've been a long time satisfied @CharlesSchwab customer but i was attracted to trade's low fees and ability to access vgfunds fee free. I transferred of $10k worth of assets (small part) just to try out the platform and regret it. Locked out for transferring money to et??
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frog in bed 🐸🛌😴
(@dewdrop_ww) reported
@etrade figured out the problem. Etrade's IP risk analysis is absolute dogshit.
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frog in bed 🐸🛌😴
(@dewdrop_ww) reported
@etrade @CharlesSchwab Customer service extremely rude. I dont blame them because the company's policies are ****. @MorganStanley can't save this ship. Google etrade and customer service.
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Excaliburger42
(@Excaliburger42) reported
Is anyone else having trouble with @etrade? I suddenly can't see the value of any of my options
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sm
(@RogueThetan) reported
@etrade What do I have to do get customer service help? You have my account locked so I can’t access it. I’ve called multiple times, been on hold literal HOURS without a person answering, emailed without reply. @FTC
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Tim Reitberger
(@Timmy1310) reported
@PauliesSleepers Sure seems like that was the split. Still seeing my @etrade account glitch and not show my ape stock fully yet.
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Chris Drzewiecki
(@cjevy) reported
@etrade Is there no online customer service anymore? I had fraudulent charges on my card and I dont have 2 hours to wait on hold during the day on the phone
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Charmie91752
(@Charmie91752) reported
@etrade Your login system is not working for me. I've been forced to change my password several times, and today, I can't get even the new one to work, and yes, I enter the security code!!!!
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Acrotech
(@Mschmidt3464) reported
@4rilla @LadeBackk @etrade I have no issue buying on Etrade
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Peter Mikhal Coleman
(@therealpeter_c) reported
@etrade time to take my money out of this platform. Continually underperforms, poor updates on new ipo's especially when they have option chains, poor order execution, overall bad experience. Put your funds in td ameritrade or Charles Schwab.
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N Wyre
(@nowyre) reported
@harryhaller62 @etrade Not sure it’s worth it. Getting 1.75 at other banks, they’re paying 2% … but the hoops they expect customers to jump through seem excessive. I was surprised no one ever got back to me. Application limbo. If I weren’t already a customer.. maybe justifiable, but not really.🏦
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123AltMcAlty
(@123Alty) reported
@ZeldaVegas @etrade I cant even get through. Customer service said they were transfering me, then dropped the call. Pfttt
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Battle Programmer Ktoso 🐟🏴☠️🇺🇦
(@ktosopl) reported
@etrade support remains horrible as usual... last time they were able to help me out via chat, (same issue), and now just shielding off questions and keeping my money in limbo for weeks...
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GOLD APE ⚡️🔮💰💎🦍🚀🇺🇸🧠🧬
(@TheGoldApe) reported
APPARENTLY @etrade CALL IN CUSTOMER SERVICE HAS NO IDEA WHEN WE WILL GET OUR $APE SHARES. I CALLED THEM, “THEY HAD NO INFORMATION & HOPED IT WOULD BE RESOLVED SOON.” SHE SAID POSSIBLY TUESDAY. $AMC #APE @CEOAdam @AMCTheatres LET’S SEE WHAT HAPPENS COME MONDAY THE 22ND.
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pennydream
(@pennydream2) reported
Anyone having Logging in issues with @etrade ?
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RetailStock
(@StockRetail) reported
Note: I deleted my market cap tweet. Why? I noticed the market cap on @etrade for $ape matches the math for the market cap for $amc. Meaning i now just believe they are accidentally saying the #amc market cap on the #ape ticker. They need to adjust it but that's just data issues
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MoSh
(@moshenoy14) reported
@etrade has got to have the worst customer service team in its Beneficiary Services dept. Been 11 weeks since my paperwork and it's the same response every time I check. No matter who you talk to, a rep or his manager, it's the same response "should be resolved in 1-2 days".
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N Wyre
(@nowyre) reported
@ledax @etrade Same here — two weeks. No new account set up ( I’m an existing customer). No chat available for weeks. No way to communicate except via phone call, which has interminable delays
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Funking AMC GME 🦍💎✊🏿📈🌍💩💰…✋🏾🚀🌍….🚀👍🏾🌗
(@Funkface6) reported
@Charmie91752 @etrade They canceled my account. I was having the same problem. Have you spoken to anyone?
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Heather fisher
(@h_a_fisher) reported
I have had the WORST experience with a rollover with @etrade. After several weeks Etrade did not receive a check from my previous IRA. Etrade blamed things getting lost in mail and said best to have a new check sent out.
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Charmie91752
(@Charmie91752) reported
@etrade I have had to call EVERY TIME! Then the next time I log in, my user, password and code won't work. I thought the problem was with my old Mac, and I got a newer one, but that didn't fix this.