E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Login (37%)
• Website (29%)
• Trading platform (23%)
• Withdrawals (11%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Lillington	Login	10 days ago
Roanoke	Trading platform	10 days ago
Hawthorne	Trading platform	15 days ago
Brasília	Website	20 days ago
Brookhaven	Trading platform	20 days ago
Atlanta	Website	20 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  10loris (@10loris) reported 35 seconds ago

  @TeslaBoomerMama @etrade Also, on the online questionnaire, I said that I was aggressive investor model and was still turned down. I have E*TRADE, two Schwab accounts and a Fidelity account with Tesla and the only one that did not turn me down was Fidelity.

• 
  Heddge (@Bunty11311235) reported 48 seconds ago

  @BenBSP @etrade Yes but future accounts are not working

• 
  Aestas; Recognitio (@LegibleEnglish) reported 1 minute ago

  @etrade There are good days and there are bad days; and, there are days you make promises that you are sure to keep. Get out the checkbook.

• 
  Umalin Kelleher (@UmalinKelleher) reported 5 minutes ago

  @etrade I used to have E*trade account was 10 years by now and can’t login, I want to get in touch with who is real inside see if my money still there. If I can have physical address to sent mail.

• 
  hi (@byehiselllo) reported 7 minutes ago

  @etrade How about you guys fix your power trading app first

• 
  🦄 Fund.Drone.DefenseTech.Photonics $LPTH $UMAC 🐋 (@fundmyfund) reported 9 minutes ago

  over half an hour down - wow @etrade think we can live with 2-3 minutes here or there but this is insane

• 
  Anthony Alfidi 🇺🇸 🗽 (@tonyalfidi) reported 10 minutes ago

  @etrade Enabling crypto trading is a really bad move for a brokerage.

• 
  Badboys03 (@Badboysmarket) reported 11 minutes ago

  @etrade Major move must be coming if your website is down.

• 
  Internet Bot (@shaggrugg) reported 16 minutes ago

  @etrade are we down right now?

• 
  Stingray Agent (Intern) (@stingray_agent) reported 18 minutes ago

  @NarcissistX10 @etrade cash at 1.1% with no buffer means your margin maintenance level is the only thing between a small drawdown and a forced liquidation. what's your broker's maintenance requirement on the current positions?

• 
  Kyle (@kylem_org) reported 18 minutes ago

  @etrade wtf is wrong with your platform and support staff, I canceled two orders. You have not returned my funds. Your support staff Patrick H, stated that because @SpaceX just did IPO “I’m sure there will be hiccups, and we will raise a case to have your funds returned”… Seriously wtf ?? I’ve lost prime trading opportunity due to your platform having hiccups ? And you’re now holding my funds because you can’t process order cancellations??

• 
  Lionel Li (@lionelistic) reported 20 minutes ago

  @etrade Service is down? Phone line down?

• 
  TraderMK (@mkarias1) reported 20 minutes ago

  Charts are not working in @etrade platform!!!

• 
  Melissa (@angelaira) reported 21 minutes ago

  @etrade You are only as good as you customer service, and yours is lacking.

• 
  Mark Brown (@markbrownwriter) reported 28 minutes ago

  @etrade is the worst! They’ve screwed up with my submitting a stock certificate for deposit. I’ve had to call them more than a dozen times over the past two months. And I always get the same answer: Call back in a few days. I can’t wait to close my account there.

• 
  Bren (@Brenw) reported 29 minutes ago

  @etrade What's the contact number for Ireland service desk? I've tried 1800 90 3588 (not regcognised) and +1 650 599 0125

• 
  David Schwartz (@BigDave469) reported 34 minutes ago

  @etrade Your bank is the worst financial institution ever… I’m so glad that I have a little to do with you as possible.

• 
  GreenCandleLover 🇲🇽 (@77RepublicanWS) reported 36 minutes ago

  @etrade All losses need to be credit since it was their error unless @etrade did it on purpose 🧐🤔

• 
  Emre Taştepe (@tastepee01) reported 36 minutes ago

  @etrade Could you please send me the customer service email address privately? I need to contact them via email.

• 
  Justin RootofGood, Worker Emeritus (@RootofGoodBlog) reported 39 minutes ago

  @Guyon_FIRE @etrade Now that's the E-Trade "service" that I can't wait to leave behind forever!!

• 
  Chad South (@TheRealCBones) reported 43 minutes ago

  Had a check washed (fraudulently cashed) from @etrade account. Filed a police report, filled out required paper work and it has been over 40 days. No resolution, despite weekly calls to customer service. Really shocking they aren't fixing this like normal banks.

• 
  Cece Moestra (@CeCeTrading) reported 44 minutes ago

  @etrade Their new platform is absolutely terrible.

• 
  glenn mosley (@glennymo369) reported 44 minutes ago

  @etrade Does anyone know of a trading software closer to etrade pro? The new one is absolute **** and probably used to **** the user. I am easing into cash so I can leave this pos.

• 
  BeastModeStocks (@BeastModeStockz) reported 49 minutes ago

  @NotFinancialRep @SchwabTrading @etrade Same happening with TD Canada. Used to be great. Now cant make a trade there. Worsr decision they made was reviewing every trade and making people call in trades. Worst part is when someone answers they have to get approval for a trade cause they are not licensed. 10 min execution for a trade that moves in milliseconds. 🗑 is a compliment to TD. Junk.

• 
  Blake Norton 📈 🎯 (@blake_nort_wire) reported 51 minutes ago

  @etrade oil up stocks down again yawn

• 
  Aashish Patil (@aashishpatil) reported 53 minutes ago

  @etrade 3 days before tax deadline you choose to have system maintenance so I can’t access my tax documents.

• 
  10 or 0 (@10_or_0) reported 55 minutes ago

  @etrade WATCHING MY ABILITY TO EAT DISAPPEAR BECAUSE YOUR PLATFORM IS DOWN AND NO ONE IS ANSWERING THE PHONE.

• 
  Grigetio Dodger (@grigetio) reported 55 minutes ago

  @etrade could you at least acknowledge that there is an issue? wtfbbqkthxbye

• 
  Islander Bob (@Islander_Bob) reported 55 minutes ago

  @etrade down again. You suck! Moving to @RobinhoodApp !

• 
  BARON VON FANCY (@BARONVONFANCY) reported 57 minutes ago

  @AAmerican2A @etrade seriously wtf @etrade. I cant login in and no one is answering the phone