E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Login (34%)
• Website (31%)
• Trading platform (29%)
• Withdrawals (6%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Rohnert Park	Login	8 days ago
New York City	Website	13 days ago
Indianapolis	Trading platform	13 days ago
Seattle	Login	20 days ago
Seattle	Login	26 days ago
Township of Evan	Website	26 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  himanshu tiwari (@himanshutiw2794) reported 36 seconds ago

  Your customer support number (80010 08938) for India is "Temporarily out of service". How can I connect? @etrade

• 
  I want a Tesla, need them SPCX IPO shares ,waiting (@We_Rock_On) reported 36 seconds ago

  @Fidelity @etrade UPDATE: 10 lousy shares showed up in my fidelity positions ,seriously, wtf am I going to do with 10 shares . 10 shares so you hope we keep our accounts with ya ,well you ARE WRONG .

• 
  IPODave (@IPODave) reported 1 minute ago

  @AccessIPOs @etrade @MorganStanley Yes have to give them credit - they fix their IPO process and are doing a much better job w allocations. I've been complaining since 2016 about how they restrict setting up trades pre open but after a rocky last few years they solved that problem too.

• 
  GF Vault (@GfVault) reported 8 minutes ago

  @etrade @MorganStanley customer service says the department controlling my restricted account has no customer-facing phone number, cannot speak with me, and provides no updates—even internally. Nearly $10,000 remains frozen while I’m told to keep waiting with no timeline.

• 
  Mister Wittman (@MisterWittman) reported 17 minutes ago

  Of course @etrade is down and I can’t sell

• 
  Nota Gaylib (@dfdfdfd243799) reported 18 minutes ago

  @etrade Fix your ******* power etrade web app... everything is frozen. I am losing money. #etrade

• 
  David Schwartz (@BigDave469) reported 20 minutes ago

  @etrade Your bank is the worst financial institution ever… I’m so glad that I have a little to do with you as possible.

• 
  Rae Shore (@RShore19) reported 24 minutes ago

  @etrade Whoever uses @etrade is an idiot...4 hrs and the platform shuts down..I was a customer since 1995 and I did a commercial for you..Now i will do a commercial for @Schwab!!They're the best

• 
  Joey Cera (@jtcera) reported 25 minutes ago

  @etrade you're about to lose a customer because you don't have a consumer trading API

• 
  Jay Fletcher (@jayrfletcher) reported 27 minutes ago

  @etrade @MorganStanley Need someone from Executive Customer Support to contact me ASAP. My son had 3 legitimate, authorized transactions unexpectedly reversed from his account—including a $5,650 payment, a $3,800 PayPal payment, and another Robinhood payment.

• 
  Artimus Pyle D'River (@dulacallawwfirm) reported 28 minutes ago

  @etrade They didn't e van do a grip test on the ****** up arm vs the uninjured one @NorthwesternMed asked to see the imaging for 4 days, not a🤬🖕🏿 what ******** is wrong with you people🖕🏿 EV shavers

• 
  GF Vault (@GfVault) reported 28 minutes ago

  @etrade @JedFinn — your Wealth Management organization has a customer with nearly $10,000 inaccessible, legitimate payments reversed, and approximately $6,815 of personal funds diverted to clean up the resulting damage. I’ve called 15+ times. Still no answers.

• 
  bed-stain (@I_ate_it) reported 30 minutes ago

  @Fidelity y'all are ******* up with my girlfriend's money. Better fix you bootstraps or these boots are walking over to @etrade

• 
  Atlantastanian (@Atlantastanian) reported 31 minutes ago

  @etrade Terrible brokerage.

• 
  GreenCandleLover 🇲🇽 (@77RepublicanWS) reported 31 minutes ago

  @etrade Worst trading app! Stay away! Execution latency and platform lag are major complaints among active traders on E*TRADE, especially during periods of high market volatility. The platform frequently frustrates day traders and options scalpers.

• 
  GF Vault (@GfVault) reported 32 minutes ago

  @etrade @MichaelPizzi — given your history leading both E*TRADE and Morgan Stanley Private Bank, I hope you will take a look at what is happening here. Nearly $10,000 is restricted, legitimate transactions were reversed, and customer service cannot provide a single accountable person.

• 
  Springer (@Springer_Wreckr) reported 36 minutes ago

  @etrade HOLY ****< what is going on right noW!?!?!

• 
  10loris (@10loris) reported 36 minutes ago

  @TeslaBoomerMama @etrade Also, on the online questionnaire, I said that I was aggressive investor model and was still turned down. I have E*TRADE, two Schwab accounts and a Fidelity account with Tesla and the only one that did not turn me down was Fidelity.

• 
  AJBAL (@ASJUBAAL) reported 37 minutes ago

  @etrade is the worst financial institution. For three weeks they have locked me out of my own money due to "suspected fraud". They mirror my account, new log in credentials and they are giving me the rounds. Abuse by corporate america

• 
  ZTrades (@TheSwingTrad3r) reported 37 minutes ago

  @etrade Best trading day of my life and your bogus website can’t log me in. WTF!! “website too busy” Come on!!!

• 
  J Hoss ATX | Ye Shrug 🤷🏾‍♂️ (@PappaHoss) reported 41 minutes ago

  @SPYderMomTrades @etrade If tsla can just stay down for 45 min, mine can be too 🥹🙏🏾 Dear God , good fortune, please 🙏🏾 (im in 397.5p for today exp)

• 
  Kenny (@Kslaze) reported 42 minutes ago

  @etrade Fix your site now. Its costing people money

• 
  Chatterpix6 (@chatterpix6) reported 49 minutes ago

  @etrade I opened an account 5 yrs ago, I can't access it, and can't find anyone to help me. Suggestions?

• 
  Javier Gonzalez (@JavierHustle) reported 51 minutes ago

  @etrade Etrade=Bad News...zero customer service. Their interests are their own, not yours ******PICK A BETTER BROKER*******

• 
  Eduardo Chak Iik (@MusicaLunar) reported 54 minutes ago

  @etrade hello I need some support with a wire transfer from my E*Trade account, do you any email for support?

• 
  willywashington (@willyzdub) reported 56 minutes ago

  @etrade you guys are finished!!!! The worst platform I wouldn’t even call you a broker. Its criminal to have this bad of tech. @SECGov no way they can service money with this many technical issues daily, today is catastrophic

• 
  Shrooms on stocks (@Shroomsonstocks) reported 57 minutes ago

  @etrade horrible executions on options trading and you can only go in .05 increments. good customer service. horrible app, that also freezes up constantly. the pro app is simple enough. the desktop app is garbage and the regular app is too.

• 
  Arthur Balis (@atreides88) reported 57 minutes ago

  Is @etrade down ? “It seems the page you’ve requested is too busy.”

• 
  Fibonacci's Ghost (@Super_DaveO) reported 57 minutes ago

  @SimpleStocks_ @etrade Worst move I have made moving to them from schwab.

• 
  Melissa (@angelaira) reported 60 minutes ago

  @etrade You are only as good as you customer service, and yours is lacking.