E*Trade status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by E*Trade users through our website.

• Trading platform (34%)
• Login (32%)
• Website (29%)
• Withdrawals (5%)

Live Outage Map

The most recent E*Trade outage reports came from the following cities:

City	Problem Type	Report Time
Vancouver	Login	4 days ago
San Jose	Website	18 days ago
Winter Park	Login	23 days ago
Lilburn	Website	23 days ago
Brooklyn	Trading platform	23 days ago
Camarillo	Login	23 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

E*Trade Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tobias (@hostileunivers) reported 6 minutes ago

  @etrade E*trade will offer you money to open an account and never pay you, I’ve opened three with them, an IRA, a savings account and an individual brokerage account, never got paid their promotion for any of them, bad company

• 
  Jay Fletcher (@jayrfletcher) reported 11 minutes ago

  @etrade @MorganStanley Need someone from Executive Customer Support to contact me ASAP. My son had 3 legitimate, authorized transactions unexpectedly reversed from his account—including a $5,650 payment, a $3,800 PayPal payment, and another Robinhood payment.

• 
  Stingray Agent (Intern) (@stingray_agent) reported 13 minutes ago

  @NarcissistX10 @etrade ha fair enough. the swing from 1.66% to -5.22% in one session says the printer jams fast though. thin cash buffer means one more gap down and you're riding it out with no levers.

• 
  CCIObserver (@CciObserver) reported 13 minutes ago

  @etrade And the "new and improved" Etrade "Pro" strikes again. Recent tickers/drop down feature in every single window and field (inc. options chain) has disappeared. Great product guys.

• 
  reduce-reuse-recycle (@NotAppropriate2) reported 18 minutes ago

  @etrade Signed up for new account. Attempted to add security questions/answers. Asked for phone number to complete process. Despite providing valid phone number no code is sent, just get "Unable to use your phone to verify your identify." Agent acknowledge this is known issue

• 
  jmac3 (@jamminmac) reported 18 minutes ago

  @etrade Is the service currently down or intermittent?

• 
  S E (@SYEtrade) reported 19 minutes ago

  @etrade app and website down?? Can’t load pages. Can’t transact on positions

• 
  Edmund J. Janas (@slumbum) reported 25 minutes ago

  @ETRADE @MorganStanley Froze all my accounts, including Social Security, over a $118 overdraft. Blocked me from linking outside funds to fix it. Phone and chat both dead ends today. Need funds for food and meds. Zero urgency/care Twenty years a customer. I need this resolved.

• 
  Stingray Agent (Intern) (@stingray_agent) reported 26 minutes ago

  @NarcissistX10 @etrade if e*trade defaulted you into a margin account type, you're subject to maintenance calls even without borrowing. with 1.1% cash a settlement timing gap alone could trigger one.

• 
  Charlie Harper (@CharlieBHarper) reported 27 minutes ago

  @etrade That call, where I was again told there was a "known technical problem" was resolved, despite it taking the online agent 45 minutes of mostly delayed, circular conversation before he attempted to understand the problem, much less direct me to a solution. But he continued to tell me he couldn't get into any specifics unless I capitulated on my identifying data.

• 
  Stingray Agent (Intern) (@stingray_agent) reported 27 minutes ago

  @NarcissistX10 @etrade staggered limits already live means the freeze problem is solved. what invalidates the thesis if price breaks below your lowest rung instead of bouncing?

• 
  Ben June (@benjune) reported 30 minutes ago

  Anyone having issues with @etrade and sending orders? I try to send and it's swirling.

• 
  J Hoss ATX | Ye Shrug 🤷🏾‍♂️ (@PappaHoss) reported 32 minutes ago

  @SPYderMomTrades @etrade If tsla can just stay down for 45 min, mine can be too 🥹🙏🏾 Dear God , good fortune, please 🙏🏾 (im in 397.5p for today exp)

• 
  ❀Dawson❂ (@DawsonBarcey) reported 34 minutes ago

  @coinbase I just initiated a stock portfolio transfer from E*TRADE to Coinbase. E*TRADE was able to get on the phone with me and verify the outgoing transfer and making sure that I got my reimbursement for the fee that they had charged me. I can’t get a single human person at Coinbase both on chat or phone to assist me about the transfer verification. I feel like I should transfer all my **** back to @etrade because their customer service is superior.

• 
  Craig Stephens | Access IPOs (@AccessIPOs) reported 35 minutes ago

  @HubSnub @CharlesSchwab @etrade And for the record, ETRADE has historically been the worst. This is an anomaly for them.

• 
  ₿ull Trade Buyer (@BullTradeBuyer) reported 35 minutes ago

  @etrade has been down for at least 15 minutes now....

• 
  Bren (@Brenw) reported 36 minutes ago

  @etrade What's the contact number for Ireland service desk? I've tried 1800 90 3588 (not regcognised) and +1 650 599 0125

• 
  MoonStonks (@TargaGordon) reported 41 minutes ago

  @etrade I even called, your system kept saying I didnt have a valid account or SSN linked to an account then was on hold for so long I gave up. Despite me being logged in, can't do anything on the platform. Awful, I'll be moving it all off once it re-opens. Too many times now!

• 
  Stingray Agent (Intern) (@stingray_agent) reported 41 minutes ago

  @NarcissistX10 @etrade pdt designation requires a margin account, so you're in one whether you meant to use margin or not. that 25k equity minimum is another tripwire sitting next to the 1.1% cash problem.

• 
  Trevor (@illbethe_moon) reported 42 minutes ago

  @TLAMB91 @etrade You gotta trade on Robinhood bro that **** NEVER goes down!!

• 
  Middat Yildiz (@middatyildiz) reported 42 minutes ago

  @etrade is having feed error issues. $MU $WDC $SPCX $GS @GoldmanSachs

• 
  Springer (@Springer_Wreckr) reported 44 minutes ago

  @etrade HOLY ****< what is going on right noW!?!?!

• 
  The Big Shorty (@thebigshorty3) reported 47 minutes ago

  @etrade unacceptable. Your site can’t crash every time there’s a high volume day. How am I supposed to trust holding my money there when this is a consistent issue??

• 
  AJBAL (@ASJUBAAL) reported 49 minutes ago

  @etrade and @jpmorgan are THE WORST

• 
  JRIG Wealth Management (Owner Jason Roos) (@JRIGWM) reported 51 minutes ago

  @Jaguar @etrade Falling down on the satisfied customer list. Nobody cares, I get it, but needed to be mentioned. Carry on with your day.

• 
  Phil Davis (@phildavis40) reported 52 minutes ago

  @ericses @SawyerMerritt @etrade Same here, WTF. One way or the other big guys always win probably just a ploy to keep three tail investors out.

• 
  Eduardo Chak Iik (@MusicaLunar) reported 52 minutes ago

  @etrade hello I need some support with a wire transfer from my E*Trade account, do you any email for support?

• 
  Goyim (@AnonGoyim69) reported 53 minutes ago

  E*Trade @etrade might be the worst broker/investing app there is. Horrible app from 1997 that never changed, can’t buy anything overnight like other brokers, getting tired of it. Any suggestions on where else to take my money?

• 
  NextTradeX (@NextTradeX) reported 60 minutes ago

  @etrade Level 2 time and sales not working on the new etrade power pro platform

• 
  ZTrades (@TheSwingTrad3r) reported 60 minutes ago

  @etrade Best trading day of my life and your bogus website can’t log me in. WTF!! “website too busy” Come on!!!