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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Login (44%)
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Website (33%)
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Trading platform (23%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Houston |
Trading platform | |
| Pompano Beach |
Trading platform | |
 Colchester |
Login | |
| Columbus |
Trading platform | |
| Atlanta |
Trading platform | |
| Los Angeles |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Stock Hollywood
(@StockHollywood) reported
@etrade **** you, your company and your platform sucks ****...**** Morgan Stanley too!
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SR
(@SR25588901) reported
@etrade @etrade what the hell is going on with E*TRADE PRO?? Fix it!! Geez it’s been 2 hours since it started having problems. Think is Swim starting to look appealing.
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GroundTrader
(@GroundTrader) reported
I'm having issues with my @etrade. Bid/Ask quotes are misleading. Etrade What is going on?
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Bulllogic
(@BullLogic) reported
Pretending I'm @ETRADE responding to ANY issue. No sir, we aren't hearing that. Have you tried clearing your cache?
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Bento Stox
(@BentoStox) reported
@etrade @etrade why is Pro not working for most people today?????? this is losing people money
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SR
(@SR25588901) reported
@etrade what the hell is going on with E*TRADE PRO?? Fix it!! Geez it’s been 2 hours since it started having problems. Think is Swim starting to look appealing.
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Evan Freeman
(@freemanevan6) reported
@DansGamePoker My L2 on @etrade has been terrible for a week too.
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Vera - Beginning to move to new acc - @NVeralyss
(@AnarchoVera) reported
@etrade I saw this and automatically thought of Stage 3 EATEOT. E*Trade is without actual ******* decent money help
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Algo Bundy
(@bri4343) reported
@etrade So you your platform is complete garbage and then your customer service stops taking calls. You used to have an excellent product, and excellent customer service. You clearly no longer care about either.
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MRS GGG
(@GGGMRS) reported
@etrade Log on Sorry! We're having trouble logging you on right now. Please call 800-ETRADE-1 (800-387-2331) and mention status code 942 and IP:76.248.244.79.
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Paul Rizzo
(@PaulRizzo504) reported
@etrade $SBUX is showing down 0.55% but is actually up 1.11%. You seriously need to fix this.
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SR
(@SR25588901) reported
@etrade @etrade what the hell is going on with E*TRADE PRO?? Fix it!! Geez it’s been 2 hours since it started having problems. Think is Swim starting to look appealing.
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Stock Hollywood
(@StockHollywood) reported
@kjabrian @timothysykes @etrade same here, they're awful.
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Mark 💰...🐈
(@SectorTrader) reported
@BullLogic @etrade yes. IDC what they say of it... major repeated issues w/platform &total lack of CS or access, even on Platinum dedicated level. exactly correlated to the MS takeover.
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TRAITOR JOE'S
(@Vegasrealtor71) reported
@ShortSqueezed1 @etrade wonder why etrade is having level 2 problems?
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Kobayashi
(@MrKobayashii) reported
Hey @etrade can you please fix you connection issues ? #etrade
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Options Master
(@Options_Master1) reported
For those considering @etrade for your trading platform. It's a POS with no tech support. Sad for a company that was once an industry leader. #EtradeProSUX @MorganStanley
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Stock Trader
(@PhilipRenfrow1) reported
@etrade When are you going to fix your level 2 quotes? Been malfuntioning for 3 weeks now. Unacceptable
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NACHOOO Algo lamar
(@Nat10837922) reported
@etrade no market makers showing on l2 please fix your l2 asap
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Jake Stocks
(@JakeStocks6) reported
I need a new broker. Who does everyone recommend if I don't want it to be @TDAmeritrade , @etrade or @WebullGlobal ? I need one that's better with customer service and doesn't crash because of all the new traders?
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Bulllogic
(@BullLogic) reported
@BentoStox @etrade Says every single customer service rep everywhere...
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Bento Stox
(@BentoStox) reported
@BullLogic @etrade @etrade when they tell me they have not had any reports of problems and then I tell them I have called to report problems every single day...
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jcleaver
(@jcleaver) reported
@etrade - I’ve been on hold for an hour. Incorrectly transferred. Is it this hard to file a fraud complaint? Awful.
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josh hunt
(@hunterj200) reported
@kkernttb @etrade THEY DON'T GIVE A ****
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SHORT SQUEEZED
(@ShortSqueezed1) reported
E-trade still having problems with Level 2 @etrade #etrade
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SR
(@SR25588901) reported
@etrade @etrade what the hell is going on with E*TRADE PRO?? Fix it!! Geez it’s been 2 hours since it started having problems. Think is Swim starting to look appealing.
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Robert
(@Suhweetness90) reported
@etrade #Etrade. Your Platform has been down all morning. Making working impossible. I am having to use another platforms Level 2. Please fix and acknowledge you are having issues.
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Ken Hurley
(@s1player) reported
@etrade @FiveThirtyEight Why is market depth now working past 2 weeks, working properly? Now is not working at all..
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Scalping Tickers
(@ScalpingTickers) reported
@etrade find out how to fix your tech as is L2 this is a joke. tweeting about tech stocks while your platforms doesn't work
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Bento Stox
(@BentoStox) reported
@etrade @etrade there are so many problems with your platform today and recently, just getting worse everyday, and you want us to find out what Tech has done? your tech is keeping me from trading and making money