Is E*Trade down?

If anyone is thinking of using @etrade don’t. Absolutely the worst brokerage company in the business. They have my money and I can’t get it out. Hold times are hours long. Website is set up to make it almost impossible to close account or send me my check. No email option.

@etrade stop changing your damn margin requirement against $OPEN

Whoever made the @etrade commercial where he hits a golf ball on the moon and it falls back down at his feet must've missed science class

Sooo @etrade what happened??? Technical issues?? And then “We couldn’t find the symbol AMC” ?? Two hour phone wait times?? As an investor I expected better from you. #friday21amc #AMCNOTLEAVING

@etrade OMG. What the heck! The Power Etrade platform is not working just before the close and I can't make the transaction I want!!!!

@etrade Your platform is down at the close?

@etrade Down 10 minutes before the first monthly options expiration of the year

Both @etrade and @CharlesSchwab gotta be the worst web & mobile apps in the world, from a technical standpoint. Who developed this garbage?

@etrade oil crash 0000000

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@etrade WHAT THE HELL IS WRONG WITH YOUR CUSTOMER SERVICE!?!? It now has wait time of over 2 hours each time I have called since December (4 times). Your chat function has been discontinued as has your message center. There is literally no way to reach you. Time for me to move on!

@etrade So. Tried to log in. Didn't accept me. Downloaded app and tried to bring in my existing paper account. Can't do it. Tried to call. 2 hour wait. What the actual, y'all? Fix the app so I can say "merge my account from this account"; or make the web login better.

@etrade ever thought of hiring addl customer service phone staff? 2 hrs on hold to place a stop payment on a ck. Still holding

@ETRADE fix your etrade pro plz, otherwise im gonna have to switch to @IBKR

@etrade Terrible platform wasted 2 years of trading with this company’s terrible customer service and resources. Please don’t waste time, money, or effort with this platform as all will lose value. Stop losses are ignored on a daily basis.

@etrade Trying to gain access to my account and apparently need to speak to Customer Service but every time I call the wait times are greater than 2 hours with no call back option. Who doesn’t have a call back option?

@WdesRosiers @etrade its the new stuff with morgan stanley. didnt used to be like this, even in the worst of covid smh

@etrade Since May 2021 I have needed assitance from E*Trade; my issue has yet to be resolved. Today, I call beneficary services and wait 90 minutes, no response. Now on the regular 800 line I am told I have in excess of a two-hour wait. Absolute insanity.

@etrade me estimated wait time with customer service is greater than 2 hours. It was this way last week and the week before. Is there a way to schedule a call or even just send an email about my issue? I don't think anyone has 2 hours to wait and listen to your hold music?

Hey @etrade. I've been on hold with customer/beneficiary services for 3 hours and 31 minutes. You guys okay over there?

90 minutes on hold to speak with a customer representative? C’mon @etrade that’s beyond f’ing ridiculous.

@etrade I called 4 times and I've been on hold for about 30 min each and the line drops at each time. This has gotten much worse after Morgan’s acquisition….please fix this ASAP!

@etrade $BMBL is the worst dating app, I tweeted this a few months ago and said the same, they will go belly up unless they change that when someone "likes" you that it doesn't disappear in mere days.

@etrade - 2:23 hours on hold to talk to customer service for etrade bank. You guys using the old @MorganStanley steam-powered switchboard to manage calls? #csutomerservicefail

@etrade - 1 hour hold time *again* and and chat support not available on the app? What's up here?

@etrade Hey, I am signed up for paperless statements and you guys are sending me *paper* mail for every single trade. Seems like kind of a waste, no? I tried to call, but the wait times are forever. There is no apparent way for me to email you directly to fix this. What gives?