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E-Trade Financial Corporation offers an electronic trading platform to trade financial assets including common stocks, preferred stocks, futures contracts, exchange-traded funds, options, mutual funds, and fixed income investments.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of E*Trade reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at E*Trade. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by E*Trade users through our website.
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Website (41%)
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Login (41%)
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Trading platform (19%)
Live Outage Map
The most recent E*Trade outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Fremont |
Website | |
| Oklahoma City |
Trading platform | |
| Oklahoma City |
Website | |
| Wallingford |
Login | |
| Juneau |
Login | |
| Clermont |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
E*Trade Issues Reports
Latest outage, problems and issue reports in social media:
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Brook Tarr
(@tarrbaby33) reported
@ProfitsTaken I’m an @etrade user. I’ve never noticed an issue with orders filling slowly; however, maybe I don’t know what I’m looking for. IBKR option fees are quite higher than I’m paying now. I’m all ears for advantages IBKR has over E*Trade.
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Flint Beckstone
(@flintb22) reported
$GTRL what a spread on @etrade .023 to .74 Ha WTF
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Ashley DeAngelo MSW
(@AshleyD_MSW) reported
from
Portland, Maine
@etrade Starbucks credit card was my idea. Quadrupled their profits. Larry David from Curb Your Enthusiasm stole the idea. Tried getting a lawyer. No one wants to help not even Harvard. They never emailed me back. Suggestions? Homeless @MorganStanley @Fidelity told my bank USAA No help
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norcalRamsfan
(@DandyCans707) reported
@etrade Terrible company! Take your money elsewhere, you’re welcome!
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El Gallo
(@JulioGlo92) reported
Seems their help chat is also not functioning currently on the Android app. Hopefully this reaches someone in case others are experiencing this as well. @etrade
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D Mac
(@DMac36731121) reported
@etrade @leterrripp @etrade you can’t even get in touch with your customer service to discuss your account. Your service is horrible.
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Jacobs
(@twitJacob) reported
@etrade : you can do better job or hire me to fix ..
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That dude who loves baseball
(@TheSportsSnob71) reported
@etrade hey there. Looking for a little bit of help. I made a small withdrawal from my account the other day, but sent the money to an account that I have already closed on accident. Anything I can do to rectify this? Thank you
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Baptiste
(@Anktarius) reported
@etrade Hi, Some employees have issues with ESPP program, i am surprised to see that no one on your side is able to send mail or share contact. This is a BtoB for Big company. How can we move forward on this ? Thanks.
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Curious Dri
(@CuriousAMC) reported
@micahreeser @Stash I had trouble buying last week on @etrade I finally was able to get an order. So naturally I bought more over the weekend for the open. let’s see what happens tomorrow… #AMC #APE
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jerry
(@jerry99929656) reported
@etrade I've discovered it has been made needlessly difficult to even set up an account and deposit funds. Customer service has been no help. Can someone delete my account and all personal info asap? Gonna take my business elsewhere. Thanks. Dm me for any info u need.
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Jay
(@JasonSc82342716) reported
@etrade fix your damn options chain
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Jenna Witten
(@jl_witten) reported
what is a normal customer service waiting time? 10 minutes feels long @etrade
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Glen Wilson
(@GlenWilson2014) reported
@etrade It's not possible to mine enough minerals to produce enough batteries to make this happen. Also, the grid will crash.
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Miz Tweet 🐣
(@Mrtweety101) reported
@etrade This has to be the worse trading platform ever . So many scammy in there . Their charts are so horrible and customer services sucks ! On the phone with them forever and my issues wasn’t resolved . Investigate them
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Mike Dee
(@maxhaus) reported
@etrade Wrong. The American public will reject EV's just like they rejected the metric system they tried to shove down our throats in the 70's.
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Buckeye Barbie
(@Buckeye__Barbie) reported
@ChrisGaskill @etrade Since January 12, 2023...is your computer broken...geeez.
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Moco Mom
(@MocoMom3) reported
@etrade you're about to lose a 15+ year customer with checking, investments, and two retirement acts because your telephone customer service agents couldn't help me. I have a browser open right now ready to transfer everything to @CharlesSchwab. Last chance to keep me, hit me up.
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SPYzilla
(@spy_zilla) reported
@etrade are you ever gonna fix your piece of **** app for iPhone that decides not to place orders whenever it feels like it? Missed $SPY $402.60 today. Thanks a lot.
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Clingdaddy
(@Clingdaddy1) reported
@etrade @etrade is tweeting about options volume, but you can’t answer a phone within 30 minutes from 7am-9-pm M-F. Houston, we have a problem.
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Mr. Monroe
(@mrmmonroe) reported
@peacefulpete80 @etrade SO STUPID
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☯️Joe✝️Romano♉️
(@WhampaOne) reported
@etrade @MorganStanley I would appreciate an honest answer not an automated response. Why did the mobile app, specifically the charting interface become such a worthless POS ever since the merge w/ Morgan Stanley? Issues w/; Latency Accuracy RealTime Loss of features Etc. 🔥🤮
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Stone Cold Steve Irwin
(@brosesmaloan) reported
@etrade why is your “first class service” so bad?
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El Gallo
(@JulioGlo92) reported
Anyone else's @etrade brokerage account experiencing a glitch? Mine is showing an inaccurate cash balance.
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RunAwayPhlegm
(@ChargesRico) reported
@redpocketaces @etrade You get what you pay for. A full service team would answer on the first ring. Don’t be cheap
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James S
(@leterrripp) reported
@etrade I already did before I posted this. The management team said they saw the errors but said “oh well sorry about your luck we can’t help you”. As a day trader I pay hefty fees. Would thought I’d get better service.
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Ernest C. Smitten 🇺🇦
(@ErnestC_Smitten) reported
@SteveUrkelDude My plans always blow up & terrible at taking profits/setting SLs due to FOMO. Also, @eTrade seems to trigger my SLs below the bid so I can't trust 'em. 🤬 Absolutely hated doing it, but managed to exit $BBAI & $MGAM at the top today. Is this what personal growth feels like? 🧐
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Ryan Cordle
(@rcmeds88) reported
@etrade Anyone else having issues with app constantly saying something went wrong when trying to do pretty much anything ?
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Red Pocket Aces 紅口袋王牌
(@redpocketaces) reported
I tried calling @etrade during the week and was told my average wait time would be 30 minutes. So I thought I'd call on the weekend since customer service is 24/7. Today I was told my average wait time would be 60 minutes. 🤔🤨
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leelarsen
(@leelars94490300) reported
@etrade the customer service was excellent before Morgan Stanley took over. It’s mistake-ridden and clueless and unresponsive now.