Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wissen, Rheinland-Pfalz 110
Köln, NRW 5
London, England 2
Oldenburg, Lower Saxony 2
Ashburn, VA 2
Nantes, Pays de la Loire 1
Mumbai, MH 1
Guadalajara, JAL 1
Nampa, ID 1
New Milford, CT 1
City of London, England 1
Bonn, NRW 1
Glasgow, Scotland 1
Austin, TX 1
Macclesfield, England 1
Telford, England 1
Norwich, England 1
Ladd, IL 1
Menomonee Falls, WI 1
Atlanta, GA 1
Skandia, MI 1
Manchester, England 1
Rennes, Bretagne 1
Sheffield, England 1
Kennesaw, GA 1
Sydney, NSW 1
Montmagny, QC 1
Niceville, FL 1
Birmingham, AL 1
Castelnovo di Sotto, Emilia-Romagna 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • elxoga Ellie 💫 (@elxoga) reported

    @newlook I am waiting on a delivery due 22/12/21 I can’t get through to New Look on FB messenger or Hermes. Please help.

  • WPB2 WPB (@WPB2) reported

    @talk2GLOBE your FB messenger customer service is terrible! They close the conversation and leave customer hanging w/o resolving the concern

  • tachycardigan y'all'dn't've (@tachycardigan) reported

    @RaraSensei ~6 years ago I stopped posting bday msgs publicly & send privately instead, not via FB messenger if possible. I've stopped posting anything else or even reading the TL. As soon as someone creates a bday reminder service that imports from FB, I think I'll actually close the acct.

  • idaloveyou I (@idaloveyou) reported

    @united Trying to get help from FB Messenger and getting the runaround that they couldn’t find any extra charges even though it’s clearly visible in the screenshot! Ridiculous!

  • iamjakecool Jake Padillon (@iamjakecool) reported

    Is Facebook messenger down?

  • junethewonder Shannon (@junethewonder) reported

    Hey @paramountplus I’ve contacted you by email, phone and Facebook messenger about my account being hacked 3 days ago. I haven’t heard from anybody, would be great to get an ounce of customer service…

  • babybluelukez shanny ❤️‍🔥 (@babybluelukez) reported

    HELP. MY GRANDMA’s FRIEND IS HITTING MY SISTER UP IN FACEBOOK MESSENGER TRYING TO FLIRT

  • chlosterbaby chlosterbaby. BLM. (@chlosterbaby) reported

    @funsweets so, I’m having a problem and I messaged on Facebook messenger and didn’t receive a response. How can I speak with someone regarding this?

  • hendeanio Henry Dean (@hendeanio) reported

    @boohoo_cshelp please can you respond to my order issue on Facebook messenger. You have not complied with the Consumer Rights Act 2015 and have tried to force me to report my undelivered parcel to the police, despite it being YOUR responsibility to investigate this. NOT happy

  • SuzieM92445533 SuzieM (@SuzieM92445533) reported

    @ParentPay I cannot log in and when I attempt to send an online query I get an error message. I am not getting any response to messaging you via FB messenger. Can you advise?

  • AnitHarvey Anita (@AnitHarvey) reported

    @NewLookHelp I need help with an order that has not been received correctly but you are not answering on any platforms I’ve tried Facebook Messenger, WhatsApp, Chat but no one answers!

  • Shamoonali Shamoon Chaudhary (@Shamoonali) reported

    @Faysalbankltd pathetic service provided by your bank. Tried to contact you guys on Facebook messenger, no one replied. I’ve sent money from Uk in my brother’s a/c on 22/12/21 but still not credited by you guys. Had I sent it via Ria it would’ve been in a/c within 5 minutes.

  • cwidjaya_midp Christine (@cwidjaya_midp) reported

    Hi @flybuys tried to contact you several times via the form on your website and Facebook Messenger over the last couple of weeks to resolve an issue regarding a promotion but no response so far.

  • MaiiLadyGalz Mailone (@MaiiLadyGalz) reported

    @KLM Hi I’m Neville my flight has been cancelled I try to contact on Facebook messenger and what’s app I need your help please

  • sylviaadamross Sylvia Chrobak (@sylviaadamross) reported

    @RelianceCares Furnace died 12 hours ago - house has no heat in -35C YEG weather. Called at least 10 x looking for updates - agents are either misleading or confused why a tech didn’t show last night. Tried FB Messenger and every number online - no results! HELP! #RelianceComfort

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