Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wissen, Rheinland-Pfalz 111
Köln, NRW 6
London, England 2
Oldenburg, Lower Saxony 2
Ashburn, VA 2
Norwich, England 1
Ladd, IL 1
Menomonee Falls, WI 1
Atlanta, GA 1
Skandia, MI 1
Manchester, England 1
Rennes, Bretagne 1
Sheffield, England 1
Kennesaw, GA 1
Sydney, NSW 1
Montmagny, QC 1
Niceville, FL 1
Birmingham, AL 1
Castelnovo di Sotto, Emilia-Romagna 1
Colchester, England 1
Manila, National Capital Region 1
Perth, WA 1
Vancouver, BC 1
Portland, OR 1
Paris, Île-de-France 1
Bologna, Emilia-Romagna 1
Central, Central and Western District 1
Lublin, Województwo Lubelskie 1
Aalen, Baden-Württemberg Region 1
Henderson, NV 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • LeixTaexBTS i 💜⁷ yuo ~ Lei (@LeixTaexBTS) reported

    Me ignoring my cousins calls on Facebook messenger because I know they’re all just calling for $. Sorry, I spent it all on cardboard photos and can’t help.

  • hippychicky55 Sarah F (@hippychicky55) reported

    @jeshyr I can't recall all what happened. But when I first told them about health care card they either did something wrong & so they ended up back date it which was great. I did it all via Facebook messenger when was an issue. Very good customer service person I got.

  • ThonyKing5 Thony King (@ThonyKing5) reported

    My Instagram internet not working thony king I can not connect with my friends on Facebook messenger and whatsapp

  • AlexaLedecky Alexa Ledecky (@AlexaLedecky) reported

    @nationalexpress You have rescheduled the Stansted-Bristol bus I booked to a time before my flight lands, so safe to say I can't make it! I want a refund but can't access this through "Manage my booking". Not response through your Facebook Messenger service... Please help 🙏🏻

  • claire_coopxx Claire coop (@claire_coopxx) reported

    @Garyfletcher4 @RandoxHealth @randox this is the same issue I have had I’ve sent 3 emails and spoke to various people since June and still no refund for 4 tests totalling £206. On Facebook messenger I am unable to chase up the person I was speaking to it’s as though he has closed the chat.

  • athul4eu Athul Krishna (@athul4eu) reported

    @eDreams @eDreams_en I was finally able to get hold onto one customer care agent through Facebook messenger and resolved my problem.

  • thegrugq thaddeus e. grugq (@thegrugq) reported

    @alexstamos @Paxxi @pwnallthethings Can you help make sense of the 12m was Facebook messenger, 18 million overall for Facebook… sort of numbers? Also the “N million a month” stuff? This is known CSAM… traded? Harassment? ********???

  • ElEllarenee Ella renee (@ElEllarenee) reported

    @TuesdayGreen3 @BritishGas Hi I had the some issue and needed a top up ASAP. I contacted them today through Facebook messenger and they got back to me and sent someone out within 3 hours. Hope this helps x

  • vincent_rants Vincent’s Rants 🎗✊ (@vincent_rants) reported

    @teddycasino So you mean the VP does not have the numbers of the Senate Majority Leaders... and she had to use FB Messenger to contact them. Just want to know that if it’s true how did he message back to fix the meeting as the message come from someone who is not on his friends list.

  • CryptoPrincePH Cypto Prince (@CryptoPrincePH) reported

    @PLAYBreadGames deposited an amount today and I it’s been hours already since the confirmation and complete I haven’t received it, I have been trying to email or get in touch with someone for some help via “contact us”, telegram group chat, fb messenger, IG messages. And no rply

  • jenleighc Jenver 🌊🌊🌊 (@jenleighc) reported

    Dog knocked my phone off table, landed perfectly face down. No glass break, but screen is bleeding and it's completely unusable. So...if you need me, you can DM here or FB messenger I guess. New phone comes Monday... :( On the side, anyone know how to earn a quick $200?

  • Chermont777 Adalgiza Chermont 🇩🇴 (@Chermont777) reported

    @DivaLaci @jonbraylock I was the same way, rather pay money than fight 2 find someone to help...I got over that. I have some friends and we help each other out w self-tapes. We do them over zoom/FB messenger. I've even done it by phone. There are also FB groups where you can get a reader for free.

  • QueenBluePanda Selina Kyle-Sama🦁 (@QueenBluePanda) reported

    How do i disconnect my Facebook messenger app from my Facebook? This **** is calling random people and i do NOT like this glitch.

  • Lisasjnc Lisa Jackson (@Lisasjnc) reported

    Tough Mudder customer service is non-existent! Tried for several months to get in touch; email, Facebook messenger, their website etc... - there isn't a phone number. we are a party of 3 - one has a 11:15am slot, one a 1pm and I don't have one at all!!! the race is in 5 days!

  • loopielou211 @loopielou21 (@loopielou211) reported

    @VirginMediaIE Hi, have tried what’s app and Facebook messenger and no answer. Am in Spain and mobile data is not working at all for some reason. Can someone look into this please?

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