Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wissen, Rheinland-Pfalz 97
Köln, NRW 5
Nantes, Pays de la Loire 2
Adelaide, SA 2
Guadalajara, JAL 2
London, England 2
Oldenburg, Lower Saxony 2
Ashburn, VA 2
Ayer, MA 1
Leipzig, Saxony 1
Caracal, Olt 1
Houston, TX 1
Sturgeon Bay, WI 1
Tarascon, Provence-Alpes-Côte d'Azur 1
Salisbury, England 1
Chatham, England 1
Lewiston, ME 1
Knoxville, TN 1
Saint-Pierre, Réunion 1
Talmont-Saint-Hilaire, Pays de la Loire 1
Tucson, AZ 1
Alness, Scotland 1
Bourges, Centre-Val de Loire 1
Castle Cary, England 1
Belleville, ON 1
Mumbai, MH 1
Nampa, ID 1
New Milford, CT 1
City of London, England 1
Bonn, NRW 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • ccsediaren Cholo 🎀 #LeniKiko2022 (@ccsediaren) reported

    .@talk2GLOBE's automated customer / self service function is so useless... like PLEASE I just want to be able to speak to a person on a phone for 5 minutes, instead of talking to a robot or chatting like crazy to someone on FB messenger...

  • MartinC_low Martin Low 🇺🇦 (@MartinC_low) reported from Loddon, England

    @smiledirectclub @GrinChangers I have sent an email. With ticket # Never get through on calls. No reply to DM @smiledirectclub No agents in chats. No FB messenger replies. 24/7 customer service ? Seems more like false advertising, or breach of agreement. Which is it?

  • mcquack306 (Elden Lord) (@mcquack306) reported

    @xSakuraNeko I still hold on to the messages I have with him on FB messenger… I was going through a bad divorce and was reconnecting with my old friends at the time. I was going to contact him that same month for a drink. Think about my errors still today. 😔

  • SeniaVJ Señia (@SeniaVJ) reported

    Apparently there was a Verizon outage and I had no idea. I do a majority of my texting via my Mac & FB messenger, but just a few minutes ago I got a lot of texts that I'm assuming were sent today.

  • DarienSWilson Darien S. Wilson (@DarienSWilson) reported

    @albertheijn I’m talking to someone in Facebook messenger; thanks. Please add customer service chat on your website.

  • ClareWhite ClareWhite (@ClareWhite) reported

    Is there a better way of translating from FB messenger in Android app than pasting across to Google translate? There's reference online to an auto-way like there is on FB itself but I can't see it (have held down messages and looked in menus)

  • Frogger98037 Elizabeth Albertson (@Frogger98037) reported

    @Allegiant 9 PM I've been waiting 3 months for an email to be replied to. I've tried calling, line is always busy. Online chat isn't working. One response on FB messenger (that didn't help) and Twitter DM is ignored. How do I get ahold of a person to resolve my issue?

  • ythl3ss YTHL3SS (@ythl3ss) reported

    @DHLParcelUK I am extremely fed up of waiting for a response from DHL. I have tried tweets, DMs, Facebook Messenger and the email online form and have received no response regarding parcels that I have been awaiting delivery for over 4 months. Appalling customer service system.

  • roach_petra petra roach (@roach_petra) reported

    @ODEONHelp Please help. No response from online query (other than automatic reply)or FB messenger. I had booked 9 tickets to see Sonic 2 in Swansea at 18:00 today. I used the guest check out. I tested positive for COVID on the weekend. Booking number is WTJ4P3K.Thanks, Petra

  • AuntieRocci Just Rocci🥊🏳‍🌈🌈🔥 (@AuntieRocci) reported

    Facebook messenger needs to be shut down. How tf these mf can just attempt to Video call me randomly? Who are you? What you want? Tf

  • ObsessiveKT Katie 🐣 (@ObsessiveKT) reported

    I discovered the "message requests" section of FB messenger again today and found some 2 year old messages from someone wanting to connect with my dad (he was a teacher) and then calling me a dumb ***** for not replying Hell yes I sent a long *** reply dressing him down

  • etrinity_zpt Enchantress (@etrinity_zpt) reported

    @talk2GLOBE hello. My internet & landline services are still not working for almost 2 weeks now. Your rep on FB Messenger just closed the convo without providing me an answer 😤

  • ccsediaren Cholo 🎀 #LeniKiko2022 (@ccsediaren) reported

    .@talk2GLOBE's automated customer / self service function is so inefficient... like PLEASE I just want to be able to speak to a person on a phone for 5 minutes, instead of talking to a robot who will lead me to a website/app, or chatting like crazy to someone on FB messenger...

  • EoT_Impulse From Nothing Came Teeth (@EoT_Impulse) reported

    For a company as big as "Meta" is it's ******* embarrassing how terrible the FB Messenger notifications stuff is

  • aspenprincess Ali Berkley Margo (@aspenprincess) reported

    @c_gorre I have been trying to contact your organization @womenheartorg regarding a fundraiser I did on Facebook and can't get a response. The phone numbers listed don't work, no one responds to my emails, I tried FB messenger. What is the best contact there? Please help!

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