Facebook Messenger Outage Map
The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Facebook Messenger users affected:
Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kirchen, Rheinland-Pfalz | 9 |
| Vancouver, BC | 1 |
| Quezon City, Metro Manila | 1 |
| Fort Worth, TX | 1 |
| Tegucigalpa, Francisco Morazán | 2 |
| Dinas Powys, Wales | 1 |
| London, England | 4 |
| Township of Evan, KS | 2 |
| El Paso, TX | 1 |
| Hoisington, KS | 1 |
| Orlando, FL | 1 |
| Stockholm, Stockholm | 1 |
| Tunis, Tūnis | 1 |
| Woodbury, NJ | 1 |
| Ciudad Jardín, MEX | 1 |
| Oxford, England | 1 |
| Paris, Île-de-France | 7 |
| Laval, QC | 1 |
| L'Union, Occitanie | 1 |
| Sarreguemines, ACAL | 1 |
| Göteborg, Västra Götaland | 1 |
| Indianapolis, IN | 2 |
| Saint-Marcel, Auvergne-Rhône-Alpes | 1 |
| Spring, TX | 1 |
| Mendoza, MZ | 1 |
| Saltillo, COA | 1 |
| Aix-en-Provence, Provence-Alpes-Côte d'Azur | 1 |
| Reading, PA | 1 |
| Lille, Hauts-de-France | 1 |
| Sotteville-lès-Rouen, Normandy | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Sean Corcoran (@SeanCor99559468) reported@FIySwoop I can’t reach u. I need help with my travel. I’ve tried everything. Can’t dm u can’t reach u on fb messenger can’t call u. Please help me
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Biggles (@biggslad_) reported@PureGym Hello @PureGym, I used your app to freeze my account but this months membership fee was still taken. I've asked for a refund with no success via Facebook messenger. Can someone please help?
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Heather Gold (@heathr) reportedYou've sent me a customer service phone number that doesn't work @AerLingus (885) 567 8224 and I'm unable to get a person, not a bot , to answer your DMs or chat on your website (frankly I'm surprised your co would use FB messenger for customer support given it's track record)
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Clinton Greenway (@GreenwayClinton) reported@nutlope PLEASE MESSAGE ME ON FACEBOOK MESSENGER GLENN GREENWAY MY PICTURE IS MY HEAD IN A BOAT.... THE OTHER ACCOUNTS ARE HACKED... Please help this has honestly made me get arrested and put into the psyche ward multiple times.
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FREDERIK DIAMOND (@frederikdiamond) reportedWhile we're on the topic of problems with my S22 Ultra: From time to time, I'll not receive any notification sounds from apps. For instance, if someone sends me a message on FB Messenger, my phone will just ignore it. Super annoying.
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Jurassic Fibre (@jurassicfibre) reportedWe're experiencing a few issues with our phone lines this morning. Facebook Messenger and emails are still available for customers and we hope to be back up and running very soon.
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Phetami Ayuba (@PhetamiAyuba) reported@DStvNg @DStvNg worst Facebook customer service... I have been sending my complaints since 1 hour ago on Facebook messenger and they will reply one message and go off I will start again and another agent one reply one message go off again
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GOD (@AMOLS333) reported@AmreliaRuhez check your DM and Facebook messenger. I asked you for help but u still not responded. I was getting fake messages from your ID Till the time you don’t reply I won’t watch any of your videos 👍🏼
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AJ (@AJinHD) reportedThis week Amazon Prime wouldn’t let me renew my membership with a new card, Facebook messenger keeps saying I have 3 messages even when I have 0, and Lord Twitter is once again showing the whole word his ***. The richest men in the world run these service and they all suck.
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KAREN WILLIAMS (@williams57111) reported@facebook For two weeks now I cannot access my conversations on fb messenger or send messages, you are ignoring complaints and doing nothing about it and surprise, surprise people cannot send a complaint to you, shocking service from you.
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Maria Flikkema (@MariaFlikkema) reportedSent a DM through Twitter and also reached out through FB messenger. Rogers support helped me reset my password and I finally have access to my email. Still lot sure of what the underlying problem was, but suggest you try one of these methods to get support
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Butterfly Queen (@DianeRi05563431) reportedMeta Facebook messenger is not responding… for contact and Help. Someone wants their shipping refund. Advise plz? Ty
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TomasSanchez (@TomasSanchezIN) reported from Lawrence, Indiana@metronetfiber Customer Care has no info on my outage. FB messenger has auto reply about not what wanting to hear and to contact customer svc (expect same here). Website is to have area to check status of service and there is NONE. Over couple hours lost already.
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Tife (@Tifekeys_) reported@gtbank @gtbank_help is a no no ❌❌❌ I can't access the USSD and my bank app for 2days now and even web banking is failing. Customer reps ain't even responding on twitter here, Facebook messenger and Whatsapp.. Worst banking service..
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Matty (@mattyd2009) reported.@askparamount I am at my wits end! I have not been able to access P+ for over a month. ALL browsers and app says I have adblocking software. I do NOT! FB messenger has ignored me for a week! PLEASE HELP!
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