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Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wissen, Rheinland-Pfalz 12
Paris, Île-de-France 10
Aix-en-Provence, Provence-Alpes-Côte d'Azur 2
Moncton, NB 1
Valenciennes, Hauts-de-France 1
Kassel, Hesse 1
Loudun, Nouvelle-Aquitaine 3
Chicago, IL 1
Warsaw, Mazovia 2
Limoges, Nouvelle-Aquitaine 1
Wigan, England 1
Granada, Andalusia 1
Thunder Bay, ON 1
Offenburg, Baden-Württemberg 1
Vaudreuil-Dorion, QC 1
London, England 5
Huy, Wallonia 1
Bethlehem, PA 1
Paphos, Pafos 1
Derval, Pays de la Loire 1
Ottumwa, IA 1
Grand Haven, MI 1
Argelers, Occitanie 2
Arroyo Grande, CA 1
Thuré, Nouvelle-Aquitaine 1
Ashburn, VA 1
Rome, Latium 1
Kirchen, Rheinland-Pfalz 17
Kamloops, BC 1
Orléans, Centre 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • DTE_Energy
    DTE_Energy (@DTE_Energy) reported

    @Ghostcatlove We want to help as soon as possible. Please send us a private message using Facebook Messenger.

  • SeanCor99559468
    Sean Corcoran (@SeanCor99559468) reported

    @FIySwoop I can’t reach u. I need help with my travel. I’ve tried everything. Can’t dm u can’t reach u on fb messenger can’t call u. Please help me

  • lukr3sh4_95
    LukeCresha (@lukr3sh4_95) reported

    @JeffPoy23 @enjoyGLOBE Oh my, I hope they can already do something about it...just keep in touch with them through their FB Messenger account or GlobeOne app HELP...who knows, they are already working on it, and you'll be surprised by the good result on your signal...

  • lukr3sh4_95
    LukeCresha (@lukr3sh4_95) reported

    @RBT1216 @enjoyGLOBE Sheesh!...try to contact them directly sa Globe At Home FB Messenger or sa HELP section ng GlobeOne app...sana naman ma-restore na yan anytime soon...

  • nmharp182
    nmharp (@nmharp182) reported

    @factormeals What is going on???? So many missing meals. No customer service reply on the chat or phone or Facebook messenger or Twitter. @bbb_us #ScamAlert

  • MariaFlikkema
    Maria Flikkema (@MariaFlikkema) reported

    Sent a DM through Twitter and also reached out through FB messenger. Rogers support helped me reset my password and I finally have access to my email. Still lot sure of what the underlying problem was, but suggest you try one of these methods to get support

  • A_Fine_Rosey
    Matt Rise (@A_Fine_Rosey) reported

    @SChristyJones FB messenger is absolutely horrendous btw! How do you lock it down. I dabbled with an apple device, that seams better but android but haven't tried to install it in a while.

  • KyleO83
    Kyle O'Connor (@KyleO83) reported

    @FlySwoop please provide a number to contact customer service. Facebook Messenger and Instagram is not an appropriate contact method.

  • KKash_yap
    Kunal Kashyap (@KKash_yap) reported

    @GoFirstairways You are not replying to my request on Facebook Messenger. I have been chasing since 3 years. Help me with service request G8-01000228. PNR: GC8S5U

  • AJinHD
    AJ (@AJinHD) reported

    This week Amazon Prime wouldn’t let me renew my membership with a new card, Facebook messenger keeps saying I have 3 messages even when I have 0, and Lord Twitter is once again showing the whole word his ***. The richest men in the world run these service and they all suck.

  • jim_wikel
    Jim Wikel (@jim_wikel) reported

    @BoostCare More lies from Boost Mobile customer service. I asked a rep if they were aware of the cyber security attack on their parent company and I was told no. Boost Mobile has blocked me from messaging them on FB messenger and from commenting on the Boost Mobile FB page.

  • Alan_J
    AlanJ (@Alan_J) reported

    @BrannanCoady trying to sort out a parking issue with your useless staff. FB Messenger, Whatsapp & email & no help. I want to phone & pay and they're sending me links that don't work. what can you do. I've asked to speak to you a number of times but declined

  • AjiloreMatthewA
    Official_Excel (@AjiloreMatthewA) reported

    @GOtvNg Hello good afternoon. Please I made a payment to my Gotv and it’s not reflecting on the account I tried reaching through the FB messenger channel but no response. Please help me restore my view. IUC:7528113902

  • DarwinsFire35
    Darwin (@DarwinsFire35) reported

    @easyJetholidays @EpicLastSong You have Alex as I'm one of the other people to have this problem. And I've been on hold 20 minutes to be cut off and then nobody replies to the FB messenger. It's not great is it?

  • MPowersNorrell
    Mandy Powers Norrell (@MPowersNorrell) reported from Lancaster, South Carolina

    @cstegmaier Yes! I didn’t even know what it was years ago and didn’t have it on my phone and ultimately found out a constituent was furious w/me for not fixing an issue - though she’d never called or emailed my office. Only used Facebook messenger. 😳

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