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Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wissen, Rheinland-Pfalz 18
Oldenburg, Lower Saxony 1
Tequisquiapan, QUE 1
Coeur d'Alene, ID 1
Philadelphia, PA 1
Saint-Sébastien-sur-Loire, Pays de la Loire 1
Sousse, Sūsah 1
Lancaster, PA 1
Guayaquil, Guayas 1
Ben Arous, Bin ‘Arūs 1
Jacksonville, FL 1
Kinshasa, Kinshasa 1
Paris, Île-de-France 10
Aix-en-Provence, Provence-Alpes-Côte d'Azur 2
Moncton, NB 1
Valenciennes, Hauts-de-France 1
Kassel, Hesse 1
Loudun, Nouvelle-Aquitaine 3
Chicago, IL 1
Warsaw, Mazovia 2
Limoges, Nouvelle-Aquitaine 1
Wigan, England 1
Granada, Andalusia 1
Thunder Bay, ON 1
Offenburg, Baden-Württemberg 1
Vaudreuil-Dorion, QC 1
London, England 4
Huy, Wallonia 1
Bethlehem, PA 1
Paphos, Pafos 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • jimgraham
    Jim Graham (@jimgraham) reported

    Cannot get over how bad @WestJet service is. Not the fault of the front-line folks, but no support on the phones, online links that are broken, and you have to use Facebook Messenger to chat to an agent. What a sad decline.

  • ToroMatti
    Junior Agba (@ToroMatti) reported

    @SassieEve @__shoni I have 3 Leo’s one on WhatsApp, Facebook messenger and Instagram message too WhatsApp is currently not working but messenger and Instagram message is working

  • kyddryn
    kyddryn (@kyddryn) reported

    @jdiannedotson Warm hugs. Would it be acceptable to send you something via PM here or FB Messenger? Ok if no, grief is deeply personal. It’s a comforting thing I talk about with friends who are grieving and I’ve no notion if it’ll help but I’m game to try. No religion, promise.

  • Daxtronus
    Daxtronus (@Daxtronus) reported

    …but despite her having contact initially, it’s all gone dark. She’s tried calling, talking via Instagram, FB messenger.. nothing. Can anyone help please? I can send screenshots of what’s sent so far if needed.

  • seonhymn
    애선 🌹 (@seonhymn) reported

    bc discord is down im emailing my besties and now we’ve migrated to fb messenger help this is 2009

  • jonespina8
    Jon Espiña (@jonespina8) reported

    No internet again. Please check DM @PLDT_Cares . So you're not assisting customers via X anymore? FB messenger is useless. What's the use of ur X account if unable to help?

  • nmharp182
    nmharp (@nmharp182) reported

    @factormeals What is going on???? So many missing meals. No customer service reply on the chat or phone or Facebook messenger or Twitter. @bbb_us #ScamAlert

  • thearlochaz
    클린트 찰스 (@thearlochaz) reported

    @talk2GLOBE Your Facebook Messenger Customer Service is ****.

  • gnomegrrrl
    name cannot be blank (@gnomegrrrl) reported

    But as a fb messenger user I will be here till it shuts down like nothing can hinder my experience ive faced it all

  • MilanEire2023
    MilanEire (@MilanEire2023) reported

    @SkyIreland can you get someone to contact me .. I have been going back & forth on FB messenger for hours now & all I want is my TV service can cancelled .... Joke of a service let me speak to someone

  • shellysaligbon
    Shelly (@shellysaligbon) reported

    @CebuPacificAir I'd like to add baggage on my booking. However, when I check my acct, it says it has no bookings but I received an email of my itinerary receipt. I already raised my issue on FB messenger but still no response as of the moment. Can someone reachout to me ASAP. Thanks

  • williams57111
    KAREN WILLIAMS (@williams57111) reported

    Facebook messenger not working on laptop, just a blank box, what is causing this, okay on mobile phone

  • DiMatteoNdSuch
    Mike D (@DiMatteoNdSuch) reported

    @YahooCare @PaulBou78545313 Hello, I am having the same issue and already reached out to Yahoo via facebook messenger with no response

  • JacquiDeevoy1
    Jacqui Deevoy (@JacquiDeevoy1) reported

    I forwarded a voice note in error on FB Messenger yesterday. I went to delete it immediately but it would only ‘delete for me’. I quickly checked online in a state of panic and to see if there was any way to stop the recipient seeing the message. I read in one article that it can be deleted within ten minutes of sending but that wasn’t the case for me. Any idea why deletion isn’t possible in such cases?

  • dazryder
    Darren Ryder (@dazryder) reported

    @DFS can someone contact me about my order please, getting frustrated with your colleagues on the phone and Facebook Messenger 😡 I’ve never experienced such bad customer service.

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