Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wissen, Rheinland-Pfalz 11
Pasig City, National Capital Region 2
Toronto, ON 2
Sebastian, FL 2
Burke, VA 2
Quezon City, National Capital Region 2
Richmond, VA 2
O'Fallon, MO 1
London, England 1
New Delhi, NCT 1
Stillwater, OK 1
Bruguières, Occitanie 1
Windsor, ON 1
Canton, NY 1
San Jose, CA 1
Plantation, FL 1
Surrey, BC 1
Thionville, ACAL 1
Miguel Hidalgo, CDMX 1
Pune, MH 1
Moncton, NB 1
Saint-Martin-d’Hères, Auvergne-Rhône-Alpes 1
Edmonton, AB 1
Braunschweig, Lower Saxony 1
Cavite City, Calabarzon 1
Zion, IL 1
Milton Keynes, England 1
San Antonio, TX 1
Alicante, Comunitat Valenciana 1
Zakopane, Województwo Małopolskie 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • rksvenus ratna k (@rksvenus) reported

    Very much dissatisfied with the Emirates Draw( 1st draw,25 Sept) .Not user friendly ,no revert from ( FB messenger),poor customer service reg doubts and clarifications from the participants.

  • johjarvis01 Joh Jarvis (@johjarvis01) reported

    @saks I’ve tried three customer service agents by phone, three by chat service and numerous times on Facebook messenger. I’m now trying Pay Pal through payment was made. It’s dreadfully unfair. Why would people order online if this is the outcome? My building never has this problem.

  • _frankilynn_ fråñkïłÿńñ😈👹💸 (@_frankilynn_) reported

    idk if i miss my ex or if i’m mad i got broken up with on facebook messenger. 😭😩

  • lastknightnpari LastKnightnParis (@lastknightnpari) reported

    I feel like all companies should have a live chat customer service option, or at least someone who is dedicated to Facebook Messenger customer inquiries, both inquiries responses w/in 24 hours. No customer service number & untimely email responses is bad business.

  • Chris_JWilliams Chris Williams (@Chris_JWilliams) reported

    @DMTWestEnd can someone please answer my FB messenger query? I’ve already lost requested seats once because of waiting 5 days for a reply. Looks like it’ll happen again if I don’t get a reply soon. This is an accessibility issue.

  • DAY1Gam3r Day1Gam3R (@DAY1Gam3r) reported

    @POPeART_ Still no response from 10 days ago about my pins and needles controller and on fb messenger...hopefully someone can help me out.

  • purrypuss Sharon Tipton (@purrypuss) reported

    @YourSSE customer service is appalling. I've emailed, sent a message on FB messenger. No response at all. My account is incorrect following a house move. When will someone sort this out.

  • tbreisacher Tyler (@tbreisacher) reported

    signal is down so if you need to reach me please DM on here, facebook messenger, telegram, SMS, instagram, snapchat, whatsapp, gchat, or email

  • Murali_314 Murali Raj (@Murali_314) reported from PETROL BUNK ORR, State of Karnataka

    Kindly arrange for the refund. No response to telephonic calls. No response to email. No response to Facebook Messenger messages. Pathetic customer service.

  • Petchary Emma Lewis (@Petchary) reported

    @briellemarleyp We do WhatsApp with our son in UK. But he has an iPhone now and I think FaceTime is pretty good. Facebook Messenger gets a big thumbs down in this review (I didn't know they had one for kids!)

  • Londoner_2019 London girl (@Londoner_2019) reported

    Hi please can someone help me, have tried reaching via facebook messenger and the phone line for customer services does not work

  • DAY1Gam3r Day1Gam3R (@DAY1Gam3r) reported

    @SupplyNinja 10 days ago I received an email on my pins amd needles controller...no reply since or update on my order...and I messaged again on fb messenger. Hope you can help.

  • maireadrothman Mairead🇺🇸🇮🇪 (@maireadrothman) reported

    @clarinsusa What does one have to do to get a response from Clarin's customer service? I've emailed, phoned, used facebook messenger regarding damaged packaging on the Lux 100 ml Double Serum ,and still no response. Help!

  • vicparis2011 vik (@vicparis2011) reported

    @BritishGasHelp I have had numerous problems called you 3 times, fb messenger you and no answers. Diabolical service and company 😡

  • sandygal Sandra Greenwood (@sandygal) reported

    @VirginExpGifts I need some help to start a refund Facebook messenger not replying I don’t have 7-10 days to wait via email I need to do it now

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