Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wissen, Rheinland-Pfalz 119
Köln, NRW 6
London, England 2
Oldenburg, Lower Saxony 2
Ashburn, VA 2
Atlanta, GA 1
Skandia, MI 1
Manchester, England 1
Rennes, Bretagne 1
Sheffield, England 1
Kennesaw, GA 1
Sydney, NSW 1
Montmagny, QC 1
Niceville, FL 1
Birmingham, AL 1
Castelnovo di Sotto, Emilia-Romagna 1
Colchester, England 1
Manila, National Capital Region 1
Perth, WA 1
Vancouver, BC 1
Portland, OR 1
Paris, Île-de-France 1
Bologna, Emilia-Romagna 1
Central, Central and Western District 1
Lublin, Województwo Lubelskie 1
Aalen, Baden-Württemberg Region 1
Henderson, NV 1
Danville, IL 1
Adelaide, SA 1
Tamuning-Tumon-Harmon Village, Tamuning-Tumon-Harmon Municipality 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • autonetvan Autonet Insurance (@autonetvan) reported

    @gizco We're sorry to hear that. We are unfortunately unable to help via twitter as we can't take any details from you to find your cover. You can contact us via Facebook Messenger so that we can see if we can help you on there. Some things we do need to discuss directly however.

  • ajsiopao Aezel Cruz (@ajsiopao) reported

    @talk2GLOBE From using globe at home app, twitter to fb messenger, globe has the worst costumer service. Might as well just go for other internet provider. Umay

  • dougwandell Douglas Wandell (@dougwandell) reported

    Hey @FillmorePhilly - lost an iPhone last Sunday at the Decibel show. No one answers Facebook Messenger, no one answers the phone, no one responds to email. Repeatedly. It's like a zomblie business. Why? I need some help here.

  • kayesley Kay (@kayesley) reported

    Why is it so hard to contact @talk2GLOBE these days? They're not replying on fb messenger and twitter, their customer service seems like it's brushing you off. So how?

  • sathish102003 Sathish Thangaraja (@sathish102003) reported

    @KLM I am bit surprised that, you have changed the flight details without informing us. not able to reach customer service. No reply in whatsapp and facebook. call is disconnected automatically. I have requested for change of flight in facebook messenger and but no reply.

  • nsg1889 Gary Crownshaw (@nsg1889) reported

    @cineworld Be good if I could sync my unlimited card to book tickets but I can’t. Sent multiple emails and messages on Facebook Messenger but no one has responded. Tried calling various times too on the 0330 333 4444 but no one ever answers? Could you please DM to help with this issue?

  • JohnnyMayhem6 Johnny Mayhem (@JohnnyMayhem6) reported

    @RemingtonUK @joelycett you need to have our back with these clowns. Look down the hundreds of complaints of faulty products. They give generic advice to dm then ignore you. I've emailed 15x, called, fb messenger and nothing they just want you to give up

  • karenn1980 karen nichols (@karenn1980) reported

    @NewLookHelp 2x missing orders- tried WhatsApp and Facebook messenger - no reply’s!! Phoned local store and they didn’t seem to be bothered! Literally no customer service!! Not even a number to call it just cuts you off!

  • pugqueeniex Holly Rawlings (@pugqueeniex) reported

    @NewLookHelp I have tried tweeting you, WhatsApping you and Facebook messenger it’s been well over 2 weeks and STILL NOT REPLY!? The service is absolutely appalling

  • aisling Aisling Paderni (@aisling) reported

    Hi @Postvox - is there any customer service available? I have tried here, I have tried DM, Facebook, Facebook messenger, email forms and I am now on hold for the last 35 minutes. Can someone help?

  • pugqueeniex Holly Rawlings (@pugqueeniex) reported

    @newlook I have tried tweeting you, WhatsApping you and Facebook messenger it’s been well over 2 weeks and STILL NOT REPLY!? The service is absolutely appalling

  • greenfannypack morgan anne howard (@greenfannypack) reported

    @becagrimm Depending on your timeframe it might be better to find someone to help you translate. Also some Consulates have Facebook & social media pages. I was shocked when I messaged one via Facebook messenger and got a response a few hours later with a number I could call for help.

  • veeya_bee Via B. (@veeya_bee) reported

    @talk2GLOBE Was talking to Globe's customer service here and on FB messenger at the same time this afternoon. 3 hrs later, wala nang sumagot sa akin. Hayupppppp 🤬

  • AntifaUPNY Upstate Antifa 🇵🇸 (@AntifaUPNY) reported

    @solidarity_goth Terrible OPSEC. First on Signal. Then FB messenger. Then a text... Like choose a lane (signal).

  • ScarletStreetOH Scarlet Street (@ScarletStreetOH) reported

    Trying to convince the other 2 dudes in Scarlet Street to switch to iPhone for iMessage because I hate FB Messenger. Both hate Apple. Any help?

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