Facebook Messenger Outage Map
The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Facebook Messenger users affected:
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Multimedia
Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Mexico City, CDMX | 8 |
| Sydney, NSW | 6 |
| Toronto, ON | 6 |
| Brussels, Bruxelles-Capitale | 5 |
| Los Angeles, CA | 5 |
| Quito, Provincia de Pichincha | 5 |
| Montréal, QC | 5 |
| Paris, Île-de-France | 5 |
| Québec, QC | 4 |
| Rushden, England | 3 |
| Atlanta, GA | 3 |
| Ashburn, VA | 3 |
| New York City, NY | 3 |
| Wissen, Rheinland-Pfalz | 3 |
| San Luis Potosí, SLP | 3 |
| Melbourne, VIC | 3 |
| Christchurch, Canterbury | 3 |
| Bogotá, Distrito Capital de Bogotá | 3 |
| Oldham, England | 3 |
| Gatineau, QC | 3 |
| Miami, FL | 3 |
| Dubai, Dubai | 3 |
| Derby, England | 3 |
| Southampton, England | 2 |
| Dallas, TX | 2 |
| Brisbane, QLD | 2 |
| Copenhagen, Region Hovedstaden | 2 |
| Phoenix, AZ | 2 |
| St. John's, NL | 2 |
| Tijuana, BCN | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Herman Ellis
(@hteinc) reported
@USPSHelp I have been waiting almost 24 hours after saying talk to agent on Facebook messenger…any chance of getting any help via a dm.
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Shae Industries
(@shae_industries) reported
We are aware of our new email not working. This is due to the fact that our company is in the process of switching to iCloud Business. For the time being, we ask that you please kindly message us through the Facebook messenger widget provided on our website.
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Lila Biene
(@LadyLilaBerlin) reported
@adrierising Loads of people. Facebook messenger has been used to share for a long time. The problem is the algorithms can only look for certain material that's already been registered, not new CSAM.
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Sarah fenwick
(@Sarah_Fenwick91) reported
Yep that's Facebook messenger down can't send any photos #Facebookdown
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Bre S♍
(@Bshaye97) reported
Facebook messenger is down. Wont let me or friends send voice messages or pics. #facebookdown
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#ActuallyAutistic Belle Gaudreau
(@BelleRinger1) reported
from
Bloomington, Minnesota
Facebook messenger is being weird. It won’t let me send photo attachments To anyone. Tried 3 different people. Anyone having that same problem? @messenger @facebook
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thelittlesocialfairy
(@thelittlesocia1) reported
@ShayandBlue the customer service I received (or lack there of) was simply appalling. Live chat 3 days in a row - no reply, and then a very unhelpful reply via FB messenger is simply not good enough for a brand of your status. I still haven't placed my order and won't now.
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Derek Buchanan
(@LaidBackDerek) reported
@Facebook @WhatsApp Facebook fix your ****. Can’t send gifs or photos on Facebook messenger.
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Albert Tagoctoc
(@hesucrypto) reported
@gomo_ph i activated a sim with an unli data yesterday, 5:55PM, but until now I can't access the internet. Please help. Your facebook messenger support is not helping.
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Melissa Lyran
(@MelissaLyran) reported
Something is really going down today. I can't post a fleet and I'm getting heavily censor3d on fb messenger. I can't send a screen shot with certain words on it -even if it's all over the news. I would get your friends phone numbers and write them down old school style on paper!
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Andy Ford
(@scrindlebeeper) reported
@VOXI_UK I can't sign in no matter how or what I try, I've had my bank account frozen and new cards sent out so I can't update payment until they come so I'm stuck I need help, I'm getting nowhere here or on facebook messenger. On here it asks for my pin and goes no farther, im disabled.
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पुष्पेंद्र कुमार जासवाल
(@pushpjaizwal) reported
@kwabey_official what is the issue with my order no 384197? My returned order was received by you guys and it's being more than a week. Why you are not returning my amount? 10 times I messaged you on portal 5 times by email and FB messenger but no response..pls answer
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Kylie K
(@Kyles1984) reported
@asos please message me re issue with an order. Unable to contact via chat or FB messenger, no email or phone number 🙄
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Joanna McLean
(@JoJo_Mac) reported
@madedotcom I am still waiting a response from your 'customer service' department on Facebook messenger, who, haven't had the courtesy to respond since 10am this morning, on what is becoming a very pressing matter which has taken over my whole week.
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Ashleigh
(@AshleighTodd) reported
@sainsburys I’m trying to send an issue via FB messenger and also on here but it’s picked up by an automated robot response every time, how can I message you? Thanks
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