Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Montréal, QC 14
Blois, Centre-Val de Loire 14
Paris, Île-de-France 8
London, England 8
Milan, Lombardia 7
Ottawa, ON 6
Sydney, NSW 6
Berlin, Land Berlin 6
Mexico City, CDMX 6
Brussels, Bruxelles-Capitale 5
Bogotá, Distrito Capital de Bogotá 5
Athens, Attica 5
Glasgow, Scotland 5
Tower Hamlets, England 5
Romford, England 5
Rochester, England 5
Derby, England 4
Manchester, England 4
Rome, Lazio 4
Budapest, Budapest 4
Bristol, England 4
Adelaide, SA 4
Leipzig, Saxony 3
Québec, QC 3
Hyderabad, TG 3
Agen, Nouvelle-Aquitaine 3
Tijuana, BCN 3
Zürich, ZH 3
Saskatoon, SK 3
Liège, Wallonia 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • oszkar_lovas Oszkar Lovas (@oszkar_lovas) reported

    @Plusnet Hi, I have issues with my mobile service: - FB Messenger doesn't load on 4G at all in UK - In an EU country I'm on 2G and can't make outgoing calls. I reset my phone but didn't work, CS couldn't help over the phone. Can you please help? Happy to DM w/ details. Thanks!

  • fadge82 McDobbie (@fadge82) reported

    @eaglecouriers @British_Airways today I have spent 8 hours communicating via FB messenger and email to Eagle Couriers, I’ve been advised the staff don’t have access to an outside telephone line & BA “switched” my luggage tags. An someone, anyone help

  • mollyvc18 Molly (@mollyvc18) reported

    @WestJet you’re saying I need to rebook by the 26th, but I’ve tried calling, DM’ing on here, and FB messenger with no luck! Please help!

  • linolesbeau linolesbeau in his vacation era (@linolesbeau) reported

    @bbangkkuls we don't use whatsapp at all here and facebook messenger is only used among certain groups to like organise events. once kik lost its hold in maybe 2012, people had moved to snapchat, and then just kind of stayed. everyone knows its terrible for communication

  • KingHpForever King HP (@KingHpForever) reported

    @TheDivisionGame Please fix my account! I didn’t get the exotic cache for log in yesterday! I even shared it to my FB Messenger group and didn’t get it. Did a bunch of conflict yesterday but not Exotic cache…Please assist, I NEED MY RESOURCES!

  • Farkker13 B. Burke (@Farkker13) reported

    fb messenger not working, I did not send new friend requests at this time and another wide powered outage... itvus 2022 and 1952, correct?

  • DanielMcCaffer2 Daniel McCafferty (@DanielMcCaffer2) reported

    @DHLParcelUK I've been trying to get you to respond to issues around a lost parcel since 16th Dec by email, FB messenger and now twitter. Is there anyone out there?

  • Zippy1405 Zippy🤐🇬🇧💜 (@Zippy1405) reported

    @AskSmythsToys It's just been sorted on Facebook messenger yesterday. I am being issued a refund which will take several days to come back to me, which leaves me both out of pocket and without my sons Christmas present - which is now out of stock in most stores!!! Terrible customer service.

  • 1bloh6 Ben Loh (@1bloh6) reported

    @amitisinvesting $META should shut down Fb messenger already

  • stevenjafta18 Pastor Jay (@stevenjafta18) reported

    @AndrewsEddie Please check your facebook messenger on the poor service on the N2 where I was robbed with no R35million highway patrol in sight raved by your boss on National TV,disgraceful and a waste if our tax payers money @geordinhl @CityofCT

  • chaufdude Chauf (@chaufdude) reported

    @Debenhams tried to FB messenger AND email you (no phone number anywhere) to find the whereabouts of an order I submitted a week last Monday, with no success. Evri (the utter waste of oxygen) said it would be delivered on Tuesday, nothing… Can you help?

  • kcjq john quigley (@kcjq) reported

    @Visible @AngKleinO Angie, I wanted to upgrade to Visible +. Chat couldn’t help so they sent me to Facebook messenger. They couldn’t help. Just said the upgrade link wasn’t working for my account and to keep checking. My service sucks. I’m trying to pay Visible more money to upgrade it. Crazy.

  • mjychua MJ (@mjychua) reported

    @SunLifePH My policy matured last nov 20, until now haven't received my check...called customer service 4X already, said it was with the branch, but the branch said its not with them. So where is my check??? You're FB messenger doesn't even reply to queries, why set it up???

  • benismailmarwan Haruki ☘️ (@benismailmarwan) reported

    2/5 During my travels, I noticed that the messaging apps (e.g. Line, Facebook Messenger..) did not seem to be working properly with the inflight internet. However, I was able to use WhatsApp without any issues.

  • SandyS_02 Sandeep Sarkar (@SandyS_02) reported

    @AdidasIndia_ such pathetic customer service!!! Phone disconnects / chat 💬on the app never gets connected / fb messenger never a reply!

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