Facebook Messenger Outage Map
The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Facebook Messenger users affected:
Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Montataire, Hauts-de-France | 1 |
| Kirchen, Rheinland-Pfalz | 14 |
| Munich, Bavaria | 1 |
| Township of Evan, KS | 3 |
| Köln, NRW | 1 |
| Warsaw, Mazovia | 1 |
| Vancouver, BC | 1 |
| Quezon City, Metro Manila | 1 |
| Fort Worth, TX | 1 |
| Tegucigalpa, Francisco Morazán | 2 |
| Dinas Powys, Wales | 1 |
| London, England | 4 |
| El Paso, TX | 1 |
| Hoisington, KS | 1 |
| Orlando, FL | 1 |
| Stockholm, Stockholm | 1 |
| Tunis, Tūnis | 1 |
| Woodbury, NJ | 1 |
| Ciudad Jardín, MEX | 1 |
| Oxford, England | 1 |
| Paris, Île-de-France | 7 |
| Laval, QC | 1 |
| L'Union, Occitanie | 1 |
| Sarreguemines, ACAL | 1 |
| Göteborg, Västra Götaland | 1 |
| Indianapolis, IN | 2 |
| Saint-Marcel, Auvergne-Rhône-Alpes | 1 |
| Spring, TX | 1 |
| Mendoza, MZ | 1 |
| Saltillo, COA | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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daniel murphy (@danielkerry) reported@AllianzIreland Hi is it possible to renew my car insurance today I have tried my online account it's not working. Emails I'm getting no response By phone it's taking too long Facebook messenger hasn't got a response back either What's going on?
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Habeeb Ganiyu (@HabeebGaniyu3) reported@JaizBankNG I contacted your customer care service via Facebook Messenger since Monday. No positive response till now and my money has neither reflect in my account or being refunded to the sender bank.
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grace in the wilderless (@the_wilderless) reportedWe have game-changing tech all over the place, people mocking up apps that do absolute magic, Meanwhile Facebook messenger is the only site I can think of that not only can’t fix typos, but actively CAUSES them by jumping the sues or all over as I type
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Steve Graham (@Stevie_G5456) reported@SkyHelpTeam how do I actually get to speak to a real person on Facebook messenger? I have a specific problem that can’t be fixed by troubleshooting pages, yet all I’m getting is “speak to other customers”
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kyddryn (@kyddryn) reported@jdiannedotson Warm hugs. Would it be acceptable to send you something via PM here or FB Messenger? Ok if no, grief is deeply personal. It’s a comforting thing I talk about with friends who are grieving and I’ve no notion if it’ll help but I’m game to try. No religion, promise.
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DTE_Energy (@DTE_Energy) reported@Ghostcatlove We want to help as soon as possible. Please send us a private message using Facebook Messenger.
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SHOP2712.CA (@Shop2712) reported@WestJet BFFR!! I’ve called again this morning at 6:30am an agent answered at 8am, she was super helpful but her system was down so she was waiting on quotes to make my change AND again you’re system hung up after 2 hour mark!!! Plus still no reply from my dm or fb messenger!!
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Liz Del Cid, PhD PE (@LdelcidLiz) reported@visiblecare How do I submit a case #? The customer service team tells me through DM but each one fails even a simple hello. And no one answers their Facebook messenger either
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Tife (@Tifekeys_) reported@gtbank @gtbank_help is a no no ❌❌❌ I can't access the USSD and my bank app and even web banking is failing. Customer reps ain't even responding on twitter here, Facebook messenger and Whatsapp.. Worst banking service
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AlanJ (@Alan_J) reported@BrannanCoady trying to sort out a parking issue with your useless staff. FB Messenger, Whatsapp & email & no help. I want to phone & pay and they're sending me links that don't work. what can you do. I've asked to speak to you a number of times but declined
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Tuneli (@StarAyodele) reportedI don't need to check facebook messenger or whatsapp continuously to see whether she has sent any messages or not.I can spend more time on creativity. I cn chase my passion without any problem. But after running miles after miles & I have not breath left, I start to miss someone.
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MANISHA BISHT (@MANISHA48849128) reported@HDFCBank_Cares Service Manager Ajay who never even responds, i sent him 100 messages but he was jot even bother to reply back on FB messenger
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sweetCaroline (@shii_kabue) reported@PayPal @AskPayPal i need assistance with my account.I would like to talk to someone for immediate and proper assistance.Kindly don’t refer to the help center or the Facebook messenger.Please get someone to reach out to me ASAP.Alternatively tell me how i can reach out to someone
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MUHAMMAD ONYANGO (@Moha001_Onyango) reportedThe volume of mobile short message service (SMS) sent by customers shrank by 15% in the 3 months to December last year amid an increased shift to cheaper alternatives such as WhatsApp and Facebook Messenger.
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Rí 💌 (@RiOnTheRocks) reportedI’m paying $300/month for a trainer that yield amazing results but I have very limited access to and have to speak with through Facebook messenger…. This is why customer service matters bc the money isn’t an issue but no access is.
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