Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

Less
More

facebook-messenger Hero Image

Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wissen, Rheinland-Pfalz 100
Köln, NRW 5
Adelaide, SA 2
Guadalajara, JAL 2
London, England 2
Oldenburg, Lower Saxony 2
Ashburn, VA 2
Tarascon, Provence-Alpes-Côte d'Azur 1
Salisbury, England 1
Chatham, England 1
Lewiston, ME 1
Knoxville, TN 1
Saint-Pierre, Réunion 1
Talmont-Saint-Hilaire, Pays de la Loire 1
Tucson, AZ 1
Alness, Scotland 1
Bourges, Centre-Val de Loire 1
Castle Cary, England 1
Belleville, ON 1
Nantes, Pays de la Loire 1
Mumbai, MH 1
Nampa, ID 1
New Milford, CT 1
City of London, England 1
Bonn, NRW 1
Glasgow, Scotland 1
Austin, TX 1
Macclesfield, England 1
Telford, England 1
Norwich, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • ajay87arena Ajay Mishra (@ajay87arena) reported

    @IqooInd am facing some issue which I addressed on facebook messenger support but I didn't hear back so far. My internet automatically disconnect and connect after some time. I've to use airplane mode forcefully. Please do the needful at the earliest. Regards Ajay

  • AerinMoriarty Ærin Moriarty (fae/they) 🏳️‍🌈♿ (@AerinMoriarty) reported

    Has Facebook Messenger made changes to group privacy settings? My mother is getting notifications for a MESSENGER CHAT she's not in... I don't see any way to create a public group, is there a security issue right now? #ITSec @Facebook @FacebookMessage

  • blackcatnh40 Blackcatnh40 (@blackcatnh40) reported

    @SearsHomeExpert 7/16. During this month of cancelled and rescheduled BS, I tried many other ways to speak with someone who could help. on 6/30 I sent a FB Messenger explaining the issue, which as of today hasn't been viewed or responded to. I messaged them via Twitter a few

  • Roch1802 Rochelle (@Roch1802) reported

    @Metro_Fibre I don't have a ticket number as I was put on hold for 15 minutes by your call centre yesterday, so i put the phone down. I have sent my details via Facebook Messenger. Why cannot you give us a general update, as this is affecting everyone in the Jhb South area.

  • dialoglk Dialog Axiata (@dialoglk) reported

    @TheCatABoo Hi, Please share your connection number, Device model (If the issue is on a mobile connection), Geolocation (latitude&longitude), Address and an alternate contact number of yours via DMs , WhatsApp (777678678) or Facebook Messenger in order to escalate the same as a mode (1/2)

  • xefydeguzman xefydeguzmanofficial (@xefydeguzman) reported

    Facebook messenger poll not working 🥺

  • MalikRochdi Malik Rochdi (@MalikRochdi) reported

    @UntamedAcademic @SamLMontano Exactly, and with cross-platforms such as FB Messenger and IG DMs, you could reach a significant amount of people with 1 portal and actively let them respond if they need help. (Even post disaster) We have so many 1 way warning dissemination channels, this would be a great 2 way

  • dialoglk Dialog Axiata (@dialoglk) reported

    @rimzanz Hi, Please share your connection number, Device model (If the issue is on a mobile connection), Geolocation (latitude&longitude), Address and an alternate contact number of yours via DMs , WhatsApp (777678678) or Facebook Messenger in order to escalate the same as a mode (1/2)

  • chata43360468 chata (@chata43360468) reported

    @flyvolaris Hey volaris I have been trying to get into contact with someone through every form of communication you offer: WhatsApp Facebook messenger and even Instagram and no one has been able to resolve my issue I need help and I cannot reach someone to help!

  • DEANDRASPINNER DEANDRA SPINNER (@DEANDRASPINNER) reported

    Yo @coles is pissing me off. I’m missing items from my delivery I paid for & I cannot get in touch w fkn ANYONE at this company. **** customer service. I’ve tried to call, text (they have a text option & NO ONE responded), tweeted them last night & FB messenger & heard NOTHING 🦗

  • JamieBa11837462 Jamie Barnes (@JamieBa11837462) reported

    @NianticHelp I'm trying to communicate with friends to join a raid via Facebook messenger, but Pokemon Go keeps closing the chat bubble. Makes it really difficult and annoying to set up remote raids. Any chance you could fix this please?

  • CatrionaRoberts Catriona Roberts - Cat Roberts | Proofreader (@CatrionaRoberts) reported

    @EE Ha! Two calls (yesterday and today) and currently in a 3 hours Facebook messenger chat and we are still nowhere near to them even beginning to tell me what the problem with my order/delivery is. This is absolutely ridiculous. Wish I had gone to a different company.

  • shelleyeasby Shelley (@shelleyeasby) reported

    @thedogfoodapp Wish you would@check your app chat, FB page, FB messenger, instagram and Twitter. You are unreachable and no one responds to your customers. Shocking service!!!

  • JudgeFactor Judge (@JudgeFactor) reported

    @maynilad We haven't received our bill yet. I have tried contacting your Customer Service but your hotline 1626 doesn't work. Your Facebook Messenger also doesn't work!

  • nikkomiggo 𝓝𝓲𝓴𝓴𝓸 𝓛𝓪𝓿𝓲𝓷𝓪 (@nikkomiggo) reported

    i wish facebook messenger had a do not disturb option to click on when you're 500% occupied. problem with me is I can't ignore the numbers displayed beside my name on the tab.

Map Check Current Status