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Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Marsaz, Auvergne-Rhône-Alpes 1
Hundsangen, Rheinland-Pfalz 1
Seigy, Centre 6
Abbeville, Hauts-de-France 3
Waremme, Wallonia 1
Gujan-Mestras, Nouvelle-Aquitaine 1
Tunis, Tūnis 2
Canet-en-Roussillon, Occitanie 1
Bordeaux, Nouvelle-Aquitaine 9
Sarreguemines, ACAL 4
Wissen, Rheinland-Pfalz 23
Lyon, Auvergne-Rhône-Alpes 7
Paris, Île-de-France 105
Soignies, Wallonia 1
Lille, Hauts-de-France 8
Marseille, Provence-Alpes-Côte d'Azur 4
Houilles, Île-de-France 1
Valence, Auvergne-Rhône-Alpes 1
Vermand, Hauts-de-France 1
Camors, Brittany 1
Chelles, Île-de-France 1
Besançon, Bourgogne-Franche-Comté 1
Province de Liège, Wallonia 1
Le Marillais, Pays de la Loire 1
Issy-les-Moulineaux, Île-de-France 1
Villasavary, Occitanie 1
Brussels, Brussels Capital 5
Benoni, Gauteng 1
Tours, Centre 2
Montluçon, Auvergne-Rhône-Alpes 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • thearlochaz
    클린트 찰스 (@thearlochaz) reported

    @talk2GLOBE Your Facebook Messenger Customer Service is ****.

  • saketverma29
    saket sharivastava (@saketverma29) reported

    @flomattressin @flomattresscare Ordered 72x66x8 mattress, got 72x66x7 but charged full price. Sent videos/photos as asked via FB Messenger—now ignoring me. Demand replacement! Worst service. #FloMattress #ConsumerComplaint

  • purps0912
    Gay R 🌈💜🐋🐙 (@purps0912) reported

    @PLDT_Cares Did you even read my message? I said I've been on hold at 171 for more than 40mins now and your FB messenger is also not working @iammvp

  • dweitz66
    Dave Weitz (@dweitz66) reported

    @Ticketmaster_NZ I have been trying desperately to reach someone there all week about a ticket transfer issue. Have tried emailing, FB Messenger, and now Twitter. Could someone please DM me so I can get this resolved?

  • KyleO83
    Kyle O'Connor (@KyleO83) reported

    @FlySwoop please provide a number to contact customer service. Facebook Messenger and Instagram is not an appropriate contact method.

  • DanielDayJewish
    Daniel Day Jewish (@DanielDayJewish) reported

    Meanwhile @facebook's help section mentions that this is specifically a risk but not that you or they can do anything about it Other reports say that the link goes directly to a site that looks like settings in FB messenger, so users never know that they've left FB's sites

  • MonteWarden1
    Monte Warden (@MonteWarden1) reported

    @Meta @facebook @finkd I've been on FB Messenger to resolve an ad issue for SIX HOURS STRAIGHT today! My current ad - my 202nd ad - has generated ZERO RESPONSES and your bot-land can't explain why, I've been bounced around 5 times to different dpts. Ridiculous. Plz send help.

  • ReynosoRolandC
    Roland ''Josep'' Reynoso (@ReynosoRolandC) reported

    is it just me or is the FB Messenger app down?

  • EvangelistLaw77
    🏴󠁧󠁢󠁥󠁮󠁧󠁿 Player 1 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@EvangelistLaw77) reported

    @Cell6six6 @ABridgen I will try to retrieve it from FB messenger, as I sent it onwards via that app, it was taken about 2 yrs ago, so the original footage resides on old (screen broken) phone. Leave it with me, if I can retrieve and upload it I will.

  • lukr3sh4_95
    LukeCresha (@lukr3sh4_95) reported

    @RBT1216 @enjoyGLOBE Sheesh!...try to contact them directly sa Globe At Home FB Messenger or sa HELP section ng GlobeOne app...sana naman ma-restore na yan anytime soon...

  • metawinfailok
    joyee (@metawinfailok) reported

    is fb messenger down

  • the_wildotter
    Rustie Shackleford (@the_wildotter) reported

    I need my fb messenger shut down when im drinking

  • mattyd2009
    Matty (@mattyd2009) reported

    .@askparamount I am at my wits end! I have not been able to access P+ for over a month. ALL browsers and app says I have adblocking software. I do NOT! FB messenger has ignored me for a week! PLEASE HELP!

  • lukr3sh4_95
    LukeCresha (@lukr3sh4_95) reported

    @robeRoxanne @enjoyGLOBE Sheesh!...I hope they can already fix that...contact them directly on the Globe At Home FB Messenger...or through the GlobeOne app HELP...there will be a prompt in case there's an outage in your area...you can book a tech visit through the app as well...

  • devgru1980mi
    Christopher Wolford (@devgru1980mi) reported

    @UAPJames @HighPeaks77 I just went through my FB messenger msgs and we last talked July 1st of 2019 and mostly about experiencer related stuff and health issues I was experiencing during that time.

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