Facebook Messenger Outage Map
The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Facebook Messenger users affected:
Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Issy-les-Moulineaux, Île-de-France | 1 |
| Villasavary, Occitanie | 1 |
| Paris, Île-de-France | 104 |
| Brussels, Brussels Capital | 5 |
| Benoni, Gauteng | 1 |
| Tours, Centre | 2 |
| Montluçon, Auvergne-Rhône-Alpes | 1 |
| Melbourne, VIC | 1 |
| Vernaison, Auvergne-Rhône-Alpes | 1 |
| Worthing, England | 1 |
| Marietta, GA | 1 |
| Guayaquil, Guayas | 2 |
| Cumnock, Scotland | 1 |
| Habay-la-Vieille, Wallonia | 2 |
| Indianapolis, IN | 2 |
| Rowlett, TX | 1 |
| Namur, Wallonia | 1 |
| Township of Evan, KS | 6 |
| Duke, OK | 1 |
| San Francisco, CA | 1 |
| Southampton, England | 1 |
| Amos, QC | 1 |
| Brisbane, QLD | 2 |
| Caloocan City, Metro Manila | 1 |
| Limassol, Limassol | 1 |
| Boston, MA | 1 |
| Muscle Shoals, AL | 1 |
| Salt Lake City, UT | 1 |
| Saint-Martin-de-Saint-Maixent, Nouvelle-Aquitaine | 1 |
| Lancaster, PA | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Zaldy Tor (@zaldytor) reported@PLDT_Cares @marcusjay2025 Manila Doctor's Villsge Almanza Uno, Las Pinas is also down! No internet service and your FB Messenger bot is not providing real answer as you have suggested. Your poor service is getting to our nerve! @DtiPhilippines reporting this to you. Thank you.
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Jon Espiña (@jonespina8) reportedNo internet again. Please check DM @PLDT_Cares . So you're not assisting customers via X anymore? FB messenger is useless. What's the use of ur X account if unable to help?
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Neon Lee (@neonarzaga) reported@enjoyGLOBE Is your service not centralized? I applied for Plan 599 at SM City Iloilo, but Plan 999 was processed. I already reported this via FB Messenger, yet I’m still told to visit the store. Very inconvenient and poor service.
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Siyun (@zzzsieu) reportedFB MESSENGER DOWN WALANG BEBE TIME TONIGHJT
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MUHAMMAD ONYANGO (@Moha001_Onyango) reportedThe volume of mobile short message service (SMS) sent by customers shrank by 15% in the 3 months to December last year amid an increased shift to cheaper alternatives such as WhatsApp and Facebook Messenger.
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saket sharivastava (@saketverma29) reported@flomattressin @flomattresscare Ordered 72x66x8 mattress, got 72x66x7 but charged full price. Sent videos/photos as asked via FB Messenger—now ignoring me. Demand replacement! Worst service. #FloMattress #ConsumerComplaint
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Jacqui Deevoy (@JacquiDeevoy1) reportedI forwarded a voice note in error on FB Messenger yesterday. I went to delete it immediately but it would only ‘delete for me’. I quickly checked online in a state of panic and to see if there was any way to stop the recipient seeing the message. I read in one article that it can be deleted within ten minutes of sending but that wasn’t the case for me. Any idea why deletion isn’t possible in such cases?
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Fun with Bots (@KarenzBotz) reportedA great plume of the case of a Facebook Messenger app, Woebot users chatting to the service of help: cognitive behavioral
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Paul Juson (@JusonPaul) reported@DFS Sent through on Fb messenger. guess what no response. I had to ring your customer service this morning and it appears NOTHING has been done to sort. Was meant to have friends over last night-CANCELLED meant to be going out this am-CANCELLED in case a sofa might turn up. LIVID!
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LukeCresha (@lukr3sh4_95) reported@cheekyissa @enjoyGLOBE Aw, send them a direct message on the Globe Telecom FB Messenger so they can help you with it...
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ೀ (@biancropolis) reporteddown ba fb messenger or sakin lang....
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iouri (@george305610) reported@facebookhelp_me Helper help me , I cannot contact my daughter, nobody cares , disconnected my fb messenger, support not responding. No support
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Clinton Greenway (@GreenwayClinton) reported@nutlope PLEASE MESSAGE ME ON FACEBOOK MESSENGER GLENN GREENWAY MY PICTURE IS MY HEAD IN A BOAT.... THE OTHER ACCOUNTS ARE HACKED... Please help this has honestly made me get arrested and put into the psyche ward multiple times.
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karlo de la cruz (@zurcaledolrak) reported@eastwestbanker My online banking account suddenly got locked. Your self-service site is unavailable. I wasted hours trying to call your hotline. How can I access my account? Your FB messenger isn't responding.
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DTE_Energy (@DTE_Energy) reported@Ghostcatlove We want to help as soon as possible. Please send us a private message using Facebook Messenger.