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Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ottawa, ON 1
Modimolle, Limpopo 1
San Mateo, CA 1
Sainte-Julie, QC 1
Dhaka, Dhaka 1
Varanges, Bourgogne-Franche-Comté 1
Wissen, Rheinland-Pfalz 88
Round Lake, IL 1
Brighton, England 1
Ayer, MA 1
Leipzig, Saxony 1
Caracal, Olt 1
Nantes, Pays de la Loire 2
Houston, TX 1
Sturgeon Bay, WI 1
Tarascon, Provence-Alpes-Côte d'Azur 1
Salisbury, England 1
Chatham, England 1
Lewiston, ME 1
Knoxville, TN 1
Saint-Pierre, Réunion 1
Talmont-Saint-Hilaire, Pays de la Loire 1
Adelaide, SA 2
Tucson, AZ 1
Alness, Scotland 1
Bourges, Centre 1
Castle Cary, England 1
Guadalajara, JAL 2
Belleville, ON 1
Mumbai, MH 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • BrianOC08
    Brian O'Connell (@BrianOC08) reported

    @SonyMusicIre Having a problem accessing MP3 downloads of 2 Springsteen vinyls since July last year. Emails ignored. FB Messenger message ignored.Twitter message ignored. Not impressed - any chance of at least the courtesy of a reply please?

  • JoMaloneLondon
    Jo Malone London (@JoMaloneLondon) reported

    @AmbsFisher Hello Amber we're sorry to hear this and want to help. Please kindly forward your telephone number and email address via Facebook Messenger, and a member of our Consumer Care team will be in touch to address your concerns.

  • Jessica10292906
    Jessica Mc Donagh (@Jessica10292906) reported

    @Myprotein_CS items not delivered to my home, have used Twitter messenger, Facebook messenger and the online form to ask about my order and no reply. Really bad service. My order seems to have been delivered somewhere else but it wasn’t to my home.

  • GuillermoGill98
    Guillermo Gill (@GuillermoGill98) reported

    @InstagramComms Can you help me please, it’s been more than 24 hours now that I’m unable to get access to my personal account, Instagram keeps asking me for a verification phone code and I just never get it, I tried to get a SMS from Facebook Messenger and it did go through.

  • didemkanmaz
    perpetual immigrant (@didemkanmaz) reported

    @ProfessorCrunk I just asked a former tutor if I can give out his email as a reference for a job I'm applying to currently on FB messenger n he just said sure no problem bc he's not a weirdo lol if that was u, ud prolly ve said go through the proper channels and email me! Don't forget to salute!

  • gcnepal
    Rajendra Ghimire (@gcnepal) reported

    @TheMarkCooke @ARKInvest With Microsoft Team, Oracle’s Slack/Work, Webex, Google Meet, Facebook messenger, Signal Advance and every business having their own video call and conference, I can’t get my head around, what makes ZM so valuable company having video call as a service?? Any thoughts please??

  • Vishaldgreat
    Vishal Rawal (@Vishaldgreat) reported

    @flipkartsupport I have called on your customer care for more than 20times and same is with mail. No one replies to this email address. I even dropped message on FB messenger, no response from them for 1week now. Is there any other way to connect with your low end service department?

  • mariadonovanwri
    Maria Donovan (@mariadonovanwri) reported

    @zellishrows @scareyjoe @366DaiChallenge I don't have the Facebook app on my phone as it slows it down and drains the battery. Facebook in a browser is OK but won't let me read messages and I refuse to download FB messenger.

  • GreeneLawFirm
    Jay Greene (@GreeneLawFirm) reported

    @lendistry I actually messaged the on Facebook messenger and they were helpful and I got my issues resolved. You might contact them directly on there.

  • Harambee4Work
    Harambee Work4Work (@Harambee4Work) reported

    @Mphete_Kwetli @TimJBarry If you run into any issues, please give us a call, toll-free, on 0800 72 72 72 or send us a message on Facebook Messenger.

  • roeche28
    vanessa springer (@roeche28) reported

    @UberEats No your not helping me , you keep sending back the same email saying your not helping me..I am 23pounds out of pocket, and self Isolating, I was left with no food and 23pounds gone..ive contacted help on fb messenger and now been ignored..Should I contact trading standards

  • eatman3
    Edward Eatman (@eatman3) reported

    @visiblecare for no reason i lost all mobile services from you. your web chat doesnt work. no one on FB messenger is replying. other 3 in my house and in my party are fine. help.

  • rpioquinto01
    Ron Pioquinto (@rpioquinto01) reported

    @talk2GLOBE I asked for the termination of my service since July 2020 and yet I received another bill. Customer service is basically non-existent. All channels used phone, emails, Facebook messenger, Twitter, website even your third-party collections to share my situation.

  • rpioquinto01
    Ron Pioquinto (@rpioquinto01) reported

    @talk2GLOBE I asked for the termination of my service since July 2019 and yet I received another bill. Customer service is basically non-existent. All channels used phone, emails, Facebook messenger, Twitter, website even your third-party collections to share my situation.

  • s_spoiledmilk
    star child (@s_spoiledmilk) reported

    Facebook messenger getting rid of the coloured chat themes has broken my heart

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