Facebook Messenger Outage Map
The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Facebook Messenger users affected:
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Multimedia
Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Wissen, Rheinland-Pfalz | 11 |
| Pasig City, National Capital Region | 2 |
| Toronto, ON | 2 |
| Sebastian, FL | 2 |
| Burke, VA | 2 |
| Quezon City, National Capital Region | 2 |
| Richmond, VA | 2 |
| O'Fallon, MO | 1 |
| London, England | 1 |
| New Delhi, NCT | 1 |
| Stillwater, OK | 1 |
| Bruguières, Occitanie | 1 |
| Windsor, ON | 1 |
| Canton, NY | 1 |
| San Jose, CA | 1 |
| Plantation, FL | 1 |
| Surrey, BC | 1 |
| Thionville, ACAL | 1 |
| Miguel Hidalgo, CDMX | 1 |
| Pune, MH | 1 |
| Moncton, NB | 1 |
| Saint-Martin-d’Hères, Auvergne-Rhône-Alpes | 1 |
| Edmonton, AB | 1 |
| Braunschweig, Lower Saxony | 1 |
| Cavite City, Calabarzon | 1 |
| Zion, IL | 1 |
| Milton Keynes, England | 1 |
| San Antonio, TX | 1 |
| Alicante, Comunitat Valenciana | 1 |
| Zakopane, Województwo Małopolskie | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Melissa
(@melsypop) reported
@NewLookHelp @LisaLettis Wow someone IS actually working today and responding to some tweets??? Not mine apparently? Tried tweets, DM’s, Facebook messenger, WhatsApp and the useless chat bot thing!! Is this the New Look customer service?
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Helen Trainor
(@HelenTrainor9) reported
@SingaporeAir I’ve been on hold for nearly an hour without speaking to anybody and I've just been cut off. Your website won't allow me to submit an "assistance" form, and nobody has replied through Facebook messenger. What kind of service is this??
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Zhercumerc Bartolo
(@zhercumerc) reported
Someone's trying to message me girl my Facebook messenger is broken welp yawning I'm still hungry
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Jodie Charles
(@Jodie_Charles_) reported
@Argos_Online have been trying to get through to customer service team all day, however I have tried 3 times calling and get cut off. Have tried twice on the live chat and this also gets disconnected. I have now tried to get in touch via Facebook messenger! Still no answer! Help!
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Angela McConnell
(@AngelaMcConne11) reported
@Argos_Online I’ve wasted 2 hours on Facebook messenger, your website chat bot and calls just to be told you can’t get me through to anyone to help. Waiting since November for refunds and your customer service is a disgrace. Can a human contact me to resolve this?
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'
(@minmingcart) reported
rider's phone number, the ggx rider I used to know, ggx phone number customer service, shopee customer service, ggx fb messenger customer service okay what else
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M o n e y
(@MoneyKorleone) reported
It’s always somebody ugly in my Facebook messenger. My hopes be let down so crazy.
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Mike Jarvis
(@j4rvs) reported
2/3... Facebook messenger and it's unsatisfactoryly automated - no good to me. Then I try the online help, also automated rubbish. I just need to speak to someone who might be able to help, but it's probably too late now. @sainsburys
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Samantha Hansford
(@sjhansf) reported
@crystalski have been trying to contact you for over a week to amend a holiday which is now almost 14 days away. PLEASE HELP we’ve held on collectively for 8 hours on phone, sent several emails & Facebook messenger! NEED HELP
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Brooke Webster
(@brookewebster_) reported
@WestJet my flight is within 72 hours and I just received a last minute flight change that doesn’t work for me. I’ve tried calling and can’t get through and Facebook messenger said to change it online but it won’t let me. Please help!! #westjet #westjetflight
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Pauly
(@shakermaker90s) reported
@LincatLtd No. I'm just looking for a reply to the many messages I've sent Lincat on Facebook Messenger! You've read them all, but not replied to any! Great service 👌 #lincat #opus800
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Kat Loughrey
(@KatLoughrey) reported
@grantmccall Yes, WhatsApp definitely got everyone hooked. Even despite the privacy/data issues clearly out there (thanks to @SocialDilemma_ ). Ah FB Messenger was an easier one, I just stopped answering over there as I only use Facebook for client work purposes and it's a HUGE distraction.
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BLM✊🏼✊🏽✊🏾✊🏿
(@YariBoubion) reported
Nasty Gal has the worst customer service. You can only try to get help via twitter dms, fb messenger, or WhatsApp and they never respond
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Melissa
(@melsypop) reported
@NewLookHelp is anyone here to help at all? I’ve tried tweets, DM’s, Facebook messenger, WhatsApp and the chat bot is useless!!
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J L
(@Langsund) reported
@SAS Morning! Who can i contact when your customer care team will not help me? I've tried filing a complaint, called the helpline, facebook messenger, live chat etc. I'm getting nowhere with a 6 month old claim of compensation for a delayed flight.
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