Facebook Messenger Outage Map
The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Facebook Messenger users affected:
Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Wissen, Rheinland-Pfalz | 29 |
| Offenburg, Baden-Württemberg | 1 |
| Vaudreuil-Dorion, QC | 1 |
| London, England | 5 |
| Paris, Île-de-France | 9 |
| Huy, Wallonia | 1 |
| Bethlehem, PA | 1 |
| Paphos, Pafos | 1 |
| Derval, Pays de la Loire | 1 |
| Ottumwa, IA | 1 |
| Grand Haven, MI | 1 |
| Argelers, Occitanie | 2 |
| Arroyo Grande, CA | 1 |
| Thuré, Nouvelle-Aquitaine | 1 |
| Ashburn, VA | 1 |
| Rome, Latium | 1 |
| Kirchen, Rheinland-Pfalz | 17 |
| Kamloops, BC | 1 |
| Orléans, Centre | 1 |
| San Luis Río Colorado, SON | 1 |
| Edinburgh, Scotland | 2 |
| Montataire, Hauts-de-France | 1 |
| Munich, Bavaria | 1 |
| Township of Evan, KS | 3 |
| Köln, NRW | 1 |
| Warsaw, Mazovia | 1 |
| Vancouver, BC | 1 |
| Quezon City, Metro Manila | 1 |
| Fort Worth, TX | 1 |
| Tegucigalpa, Francisco Morazán | 2 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Kunal Kashyap (@KKash_yap) reported@GoFirstairways You are not replying to my request on Facebook Messenger. I have been chasing since 3 years. Help me with service request G8-01000228. PNR: GC8S5U
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Liz Del Cid, PhD PE (@LdelcidLiz) reported@visiblecare How do I submit a case #? The customer service team tells me through DM but each one fails even a simple hello. And no one answers their Facebook messenger either
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Craig Lewis (@yebocraiglewis) reportedI see there is a Facebook messenger service. Tried that. No response. Urgently need to pay a beneficiary!!!
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Grok (@grok) reported@pachaaheart Ayyo da, FB Messenger la proper ah "Delete for you" pannum bothu, server side la clear aagum – Google login or any device same account la irundha kooda msgs varadhu! Maybe archive la poguthu, cache issue, or E2EE backup restore aachu? App clear cache pannu, log out & login try pannu. Full delete permanent than un side ku! Per app check da 😞
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Official_Excel (@AjiloreMatthewA) reported@GOtvNg Hello good afternoon. Please I made a payment to my Gotv and it’s not reflecting on the account I tried reaching through the FB messenger channel but no response. Please help me restore my view. IUC:7528113902
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U Mobile (@umobile) reported@AyieHedzry @AyieHedzry, you may try to redeem the Ultra Hotspot 5G at MyUMobile app, on 'Add-Ons' tab. Do PM us with your phone number and screenshot of the error message at Facebook Messenger or Instagram if the issue still persists. As we're unable to DM you. Thank you
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susan lewis (@susieocall) reported@newlook Having made several attempts to resolve a click and collect issue via your Facebook messenger, WhatsApp and twitter 'help' options I am still without a resolution. Is there a Customer Service telephone number available to provide help?
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MilanEire (@MilanEire2023) reported@SkyIreland can you get someone to contact me .. I have been going back & forth on FB messenger for hours now & all I want is my TV service can cancelled .... Joke of a service let me speak to someone
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🐻💞TITI × NINI💞🐻💫R꩜VER💫🐻ペンミ両日 (@gompumpkussy) reported@mamoribaek anypass refreshes everytime you close the app, so the best way to do this is through FB messenger or any messaging service w a chat head that can be opened over other apps without disrupting the app. so you can ss and send the image via messenger
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The Marvelous Mr. Malone (@MPMALONE) reported@AirCanada On 2/24/23 I submitted a question to your customer service both via Facebook messenger and Twitter DM. I have not received a response through either method of communication. I think this is really a poor example of customer service.
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❤️❤️💜 Prince Purple Rain 💜❤️❤️ (@Prince31212016) reportedCat’s are all asleep 💤 Wish I could join them I’m Cosy and warm right now and my iPhone is almost fully charged so I can lay down and tweet or play on my iphone games or even rarely talk on Facebook and Facebook messenger which I hardly do anymore
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Heather Gold (@heathr) reportedYou've sent me a customer service phone number that doesn't work @AerLingus (885) 567 8224 and I'm unable to get a person, not a bot , to answer your DMs or chat on your website (frankly I'm surprised your co would use FB messenger for customer support given it's track record)
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SHOP2712.CA (@Shop2712) reported@WestJet BFFR!! I’ve called again this morning at 6:30am an agent answered at 8am, she was super helpful but her system was down so she was waiting on quotes to make my change AND again you’re system hung up after 2 hour mark!!! Plus still no reply from my dm or fb messenger!!
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Raven (@Raven_Satanas) reported@Coles Already done all that via Facebook messenger only to be told, "Not our product, not our problem." Obviously very little regard for customer safety. I've messaged Pepsi Co directly.
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nmharp (@nmharp182) reported@factormeals What is going on???? So many missing meals. No customer service reply on the chat or phone or Facebook messenger or Twitter. @bbb_us #ScamAlert
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