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Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sheffield, England 3
Paris, Île-de-France 3
Charlottesville, VA 1
Abbeville, Hauts-de-France 1
Mexico City, CDMX 1
Kirchen, Rheinland-Pfalz 6
Canandaigua, NY 1
Calhoun, GA 1
Tucson, AZ 2
Landsberg am Lech, Bavaria 1
Watford, England 1
Tallinn, Harjumaa 1
Erquelinnes, Wallonia 1
Islington, England 1
Albuquerque, NM 1
Lochgilphead, Scotland 1
Neuvy-sur-Loire, Bourgogne-Franche-Comté 1
Berlin, Berlin 1
Marion, LA 1
Löddeköpinge, Skåne 1
Louisville, KY 1
Oneonta, NY 1
Lakewood, NJ 1
London, ON 1
Dunkerque, Hauts-de-France 1
Hancock, MI 1
Šiauliai, Siauliai 1
Namur, Wallonia 1
Laurel, MS 1
Pamiers, Occitanie 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • SeanCor99559468
    Sean Corcoran (@SeanCor99559468) reported

    @FIySwoop I can’t reach u. I need help with my travel. I’ve tried everything. Can’t dm u can’t reach u on fb messenger can’t call u. Please help me

  • ATPouxe
    Trufaglu 🇫🇷🇻🇳 (@ATPouxe) reported

    @MaxWinebach @jasonwoodmansee Have the same issue with FB messenger, selfies are terrible

  • heathr
    Heather Gold (@heathr) reported

    You've sent me a customer service phone number that doesn't work @AerLingus (885) 567 8224 and I'm unable to get a person, not a bot , to answer your DMs or chat on your website (frankly I'm surprised your co would use FB messenger for customer support given it's track record)

  • AJpaul84436582
    AJ paul (@AJpaul84436582) reported

    @UBAGroup @OluwadepoJerer1 It is a shame that a transaction of N150,000 dispense error transaction was not reversed since February 3 after several complains via a branch office, Twitter, email and Facebook messenger. This business money for God sake. Pls I need urgent help.

  • Grake
    Gra-ke⁷ 😏😼 (@Grake) reported

    @enjoyGLOBE i cannot track my request in your globeone app, FB messenger couldn't address my concern. help please.

  • catflapper89
    Ash (@catflapper89) reported

    @taylo83 Embarrassing. If it’s not fans causing trouble you’ve got chairman offering people out on Facebook messenger

  • Shop2712
    SHOP2712.CA (@Shop2712) reported

    @WestJet BFFR!! I’ve called again this morning at 6:30am an agent answered at 8am, she was super helpful but her system was down so she was waiting on quotes to make my change AND again you’re system hung up after 2 hour mark!!! Plus still no reply from my dm or fb messenger!!

  • TomasSanchezIN
    TomasSanchez (@TomasSanchezIN) reported from Lawrence, Indiana

    @metronetfiber Customer Care has no info on my outage. FB messenger has auto reply about not what wanting to hear and to contact customer svc (expect same here). Website is to have area to check status of service and there is NONE. Over couple hours lost already.

  • yebocraiglewis
    Craig Lewis (@yebocraiglewis) reported

    I see there is a Facebook messenger service. Tried that. No response. Urgently need to pay a beneficiary!!!

  • MPowersNorrell
    Mandy Powers Norrell (@MPowersNorrell) reported from Lancaster, South Carolina

    @cstegmaier Yes! I didn’t even know what it was years ago and didn’t have it on my phone and ultimately found out a constituent was furious w/me for not fixing an issue - though she’d never called or emailed my office. Only used Facebook messenger. 😳

  • danielkerry
    daniel murphy (@danielkerry) reported

    @AllianzIreland Hi is it possible to renew my car insurance today I have tried my online account it's not working. Emails I'm getting no response By phone it's taking too long Facebook messenger hasn't got a response back either What's going on?

  • DianeRi05563431
    Butterfly Queen (@DianeRi05563431) reported

    Meta Facebook messenger is not responding… for contact and Help. Someone wants their shipping refund. Advise plz? Ty

  • DTE_Energy
    DTE_Energy (@DTE_Energy) reported

    @Unknown80083 We know this is a disruption to your day, and we’d like to help. Please send us a private message using Facebook Messenger so we can look into this for you.

  • n_snejana
    Snejana n. (@n_snejana) reported

    @sefkateliorgtr oh GOD, STOP THIS MURDER FOR PEOPLE! I offer to help an orphan. Write to me on Facebook messenger!

  • nmharp182
    nmharp (@nmharp182) reported

    @factormeals What is going on???? So many missing meals. No customer service reply on the chat or phone or Facebook messenger or Twitter. @bbb_us #ScamAlert

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