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Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 1
Vernaison, Auvergne-Rhône-Alpes 1
Worthing, England 1
Marietta, GA 1
Guayaquil, Guayas 2
Paris, Île-de-France 107
Cumnock, Scotland 1
Habay-la-Vieille, Wallonia 2
Indianapolis, IN 2
Rowlett, TX 1
Namur, Wallonia 2
Township of Evan, KS 6
Duke, OK 1
San Francisco, CA 1
Southampton, England 1
Amos, QC 1
Brisbane, QLD 2
Caloocan City, Metro Manila 1
Limassol, Limassol 1
Boston, MA 1
Muscle Shoals, AL 1
Salt Lake City, UT 1
Saint-Martin-de-Saint-Maixent, Nouvelle-Aquitaine 1
Lancaster, PA 2
Ankeny, IA 1
Mississauga, ON 1
Vienna, Vienna 1
Seattle, WA 2
General Trias, Calabarzon 2
Ottawa, ON 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • williams57111
    KAREN WILLIAMS (@williams57111) reported

    @facebook For two weeks now I cannot access my conversations on fb messenger or send messages, you are ignoring complaints and doing nothing about it and surprise, surprise people cannot send a complaint to you, shocking service from you.

  • EmotionalAngel8
    Emotional⭐️Angel (@EmotionalAngel8) reported

    At times like this that fb messenger is down, how I wish we still have out Yahoo Messenger. I just feel so helpless now.

  • mp3Neptune
    .mp3Neptune (vaporwave artist)🌌 (@mp3Neptune) reported

    @TianaHRR fr, especially over the internet it's such a weird expectation. that's something i've always had an issue with with, like, FB messenger and Discord n stuff, they imply that im just available all the time whenever anyone wants me, which is absolutely not the case haha.

  • DTE_Energy
    DTE_Energy (@DTE_Energy) reported

    @Ghostcatlove We want to help as soon as possible. Please send us a private message using Facebook Messenger.

  • StarsCityDesign
    Stars City Designs (@StarsCityDesign) reported

    I haven’t checked Instagram, but since Facebook let me through FB Messenger I assume it’s still down. #facebook #instagram

  • iamroseyyhoney
    Rose Abne (@iamroseyyhoney) reported

    Why does @CebuPacificAir has no customer service hotline???? 🤯😢 Fb messenger has no actual agent, too! 😤 badly needed to have them look into 2 pending payments for same booking txn (sobrang loading kasi ng website) - baka ma-go both naku patay!!!

  • MonteWarden1
    Monte Warden (@MonteWarden1) reported

    Help! I have been on FB Messenger w bots and techs for SIX HOURS to resolve an ad issue for a gig (my 202nd AD w NO ISSUES before!) that Fbook can't explain or figure out! @Meta @finkd @facebook

  • ChanceyKnows
    Justin (@ChanceyKnows) reported

    @facebook help! upgraded from iphone 11pro max to 17 pro max, in fb messenger all my chats are gone from 2024 til todays date. the new iphone shows encryption but my old messenger doesn't. i need the message history!!

  • coffeethenquest
    coffeethenquestions (@coffeethenquest) reported

    @vodafoneNZ The problem remains unresolved and I’m getting no responses on FB or FB messenger. Can we get some actual help please?

  • george305610
    iouri (@george305610) reported

    @facebook My fb messenger not working how to contact live agent from fb support?

  • TomasSanchezIN
    TomasSanchez (@TomasSanchezIN) reported from Lawrence, Indiana

    @metronetfiber Customer Care has no info on my outage. FB messenger has auto reply about not what wanting to hear and to contact customer svc (expect same here). Website is to have area to check status of service and there is NONE. Over couple hours lost already.

  • 4PatriotsLLC
    4Patriots (@4PatriotsLLC) reported

    @Clay28311788 Oh sorry Clay, you were saying you wanted a discount, I was gonna help you out. You can send us a private message on twitter or on in Facebook messenger

  • dazryder
    Darren Ryder (@dazryder) reported

    @DFS can someone contact me about my order please, getting frustrated with your colleagues on the phone and Facebook Messenger 😡 I’ve never experienced such bad customer service.

  • metawinfailok
    joyee (@metawinfailok) reported

    is fb messenger down

  • DGodfatherMoody
    Dave Moody (@DGodfatherMoody) reported

    @nascarro Issues with FB Messenger. Check your messages here.

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