Facebook Messenger Outage Map
The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Facebook Messenger users affected:
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Multimedia
Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Gulf Breeze, FL | 4 |
| Dhaka, Dhaka Division | 3 |
| Lakewood, NJ | 2 |
| Birmingham, England | 1 |
| Thessaloníki, Central Macedonia | 1 |
| Fontana, CA | 1 |
| Hamlin, NY | 1 |
| Tallinn, Harjumaa | 1 |
| Fontenay-le-Comte, Pays de la Loire | 1 |
| London, ON | 1 |
| Cochin, KL | 1 |
| Doha, Baladīyat ad Dawḩah | 1 |
| Bad Windsheim, Bavaria | 1 |
| Medina, Al Madīnah al Munawwarah | 1 |
| East Orange, NJ | 1 |
| Middletown, RI | 1 |
| Bristol, England | 1 |
| Saint Petersburg, Sankt-Peterburg | 1 |
| Baccarat, ACAL | 1 |
| Covington, PA | 1 |
| Repentigny, QC | 1 |
| Frankfurt am Main, Hessen | 1 |
| Cape May Court House, NJ | 1 |
| Hingham, MA | 1 |
| Nogent-sur-Oise, Hauts-de-France | 1 |
| Nuevo Laredo, TAM | 1 |
| Frome, England | 1 |
| Tarlac City, Central Luzon | 1 |
| Mayfield, KY | 1 |
| Masterton, Wellington | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Jilly
(@Jillybaby10) reported
Anyone else having trouble getting through to @Argos_Online or @ArgosHelpers their customer service is shocking and Im needing help urgently phone lines cut you off and the live chat is the same and god forbid you try contacting through fb messenger or twitter
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Larry W. Virden
(@lvirden) reported
@hulu_support having difficulty creating an account. Tried to use your fb messenger interface but it says no one is there. How can I find a human to help resolve my issue?
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Fiona Foxall
(@FoxyFiona83) reported
@Ask_DP hi, do you know when someone will get back to my on Facebook messenger from my delivery issue raised on Saturday? Wrong item delivered
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Larry W. Virden
(@lvirden) reported
@hulu_support i am in need of help resolving an issue. Please help me. I tried a fb messenger contact to you but no one answered
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Stacie ❤️
(@smcooperx) reported
@JDhelpteam @JDOfficial unsure why you’re continuing to ignore my tweets. Your Facebook messenger staff are no help. You’re stealing my money and have no shame in doing so!! A parcel left on a doorstep when no one is home is not a successful delivery!!!!
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Rabble Rouser
(@We_Are_TheSwarm) reported
@SuperdrugHelp please help, I am getting no response from yourselves on fb messenger & am now without my package for 2+ weeks- despite trying to arrange for the items to be redelivered! No response on messenger! I have sent a dm.
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Gillian Martin
(@Gillianm1607) reported
@Ryanair Still waiting on my refund from June! You emailed and said my refund was approved and chq was being issued within 28 days on 1/10 and I still don't have it. Have emailed Ceo - no response! Appalling customer service on FB messenger. #MichaelOLeary #BBCWatchdog
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Gary👉🏼
(@gazza_mum) reported
from
Hemel Hempstead, England
@TeamKnowhowUK hi, my issue from a week is still not fully resolved. 2 further messages on Facebook messenger also been ignored. I’m still owed a refund from 2 failed transactions!
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MaryDMaher
(@MaryDMaher1) reported
Seems @eir don't take ComReg serious customer service was bad before its worse now. Webchat is nonexistent as is their Facebook messenger and trying to reach them by phone is next to impossible.
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Savannah🦋
(@ball4__) reported
Ugh my phone screen is broken and I can’t make calls and I can’t answer them so if you need to get ahold of me message me on here or Facebook messenger.
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Rachel Gallagher
(@rachel_2989) reported
@VodafoneUK absolutely ridiculous service still due a refund from 2 months ago and have now been lied to three times and told my refund will be in with 24 hours still nothing! I am now being ignored via your Facebook messenger after being sent a message offering an update!
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OnMentats
(@OnMentats) reported
@ASOS_HeretoHelp I can’t get through to support via the online chat, nor Facebook messenger. I was charged 5 times for my order, I urgently need a refund please help
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yikes
(@sowhatedo) reported
it's scary how careful i need to be on facebook messenger so i wont accidentally read messages. yes i have problems that im not willing to talk about and yes i know you're reaching out and it's literally stressing me out sm
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anotusual⁸•²
(@anotusual) reported
I have tried to reached them via international call, email, LINE and also fb messenger, but they replied to me every two days ka. I am really sorry regarding this issue but I hope you understand na ka 🙏
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Kelly Hills
(@browneyes28) reported
@DFS messaged you by FB messenger and STILL no reply. Appalling customer service. Tried ringing and still nothing! Only had settee 7month and it broke!!!!!
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