Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wissen, Rheinland-Pfalz 98
Köln, NRW 5
Nantes, Pays de la Loire 2
Adelaide, SA 2
Guadalajara, JAL 2
London, England 2
Oldenburg, Lower Saxony 2
Ashburn, VA 2
Brighton, England 1
Ayer, MA 1
Leipzig, Saxony 1
Caracal, Olt 1
Houston, TX 1
Sturgeon Bay, WI 1
Tarascon, Provence-Alpes-Côte d'Azur 1
Salisbury, England 1
Chatham, England 1
Lewiston, ME 1
Knoxville, TN 1
Saint-Pierre, Réunion 1
Talmont-Saint-Hilaire, Pays de la Loire 1
Tucson, AZ 1
Alness, Scotland 1
Bourges, Centre-Val de Loire 1
Castle Cary, England 1
Belleville, ON 1
Mumbai, MH 1
Nampa, ID 1
New Milford, CT 1
City of London, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • TheHungryDogg Austin Trask (@TheHungryDogg) reported

    @SamsungSupport When trying to post a picture on @Facebook FB Messenger or @instagram the phone's gallery to choose from is all jumble from their timelines or pics don't show at all. Extremely frustrating when trying to post. I've deleted the apps and reinstalled but it doesn't fix it.

  • xNMc1 Nmc1 (@xNMc1) reported

    @secretlabchairs I am having a real issue with your customer service - I have tried contacting many times through ticket system and FB messenger and am being completely ignored, what is happening?!

  • lottieurquhart Charlotte Urquhart (@lottieurquhart) reported

    @Tesco Can't complete my shopping for tomorrow on web browser, app not working, can't get through to a human via phone and no one responding via FB messenger. Help!

  • sourstfu so 🤙 (@sourstfu) reported

    my mom and stepdad are both mad that the superstraights were banned from twitter even though they can’t even use facebook messenger without asking me for help

  • TDAAdel D (@TDAAdel) reported

    @AussieBoy696 Yeah randomly messaged me on Facebook messenger, even though I don’t have him as a friend, then tried to talk to me and when I wouldn’t respond said that. Think he needs some help.

  • h0llyrobinson Holly (@h0llyrobinson) reported

    @wearefstvl I have emailed, instagram dm, and Facebook messenger to retrieve my ticket details. Ignored for over 2 weeks now. Customer service is disgusting

  • DiamondHarmonic HarmonicDiamond (@DiamondHarmonic) reported

    @UberEats There was almost immediate action on my 3 different support inquiries after sending a DM to Uber Eats on Facebook. Try reaching out via Facebook Messenger. @UberEats, I appreciate the support help.

  • ElaineMcCluskey Elaine McCluskey (@ElaineMcCluskey) reported

    Anyone else having a problem with Facebook messenger? Mine won't allow me to save pictures.

  • AjayiKafilat Ajayi Kafilat (@AjayiKafilat) reported

    @Mark19312337 @racksterli I have d same issue since feb 26,but I was paid on 16 of march Keep on disturbing them by sending more message's of Facebook, Instagram,Facebook messenger and tweeter and make sure you send your statement of account and all other document to them

  • Christiann_65 maybe: Christian (@Christiann_65) reported

    how down bad do u have to be to hit up someone you DONT KNOW on facebook messenger? in 2021?

  • Mnothisnqo Nyamakayishi (@Mnothisnqo) reported

    Guys please help me it's urgent. I'm a doctor at Addington Hospital. I need to get hold of this woman her name is Siziwe Mngadi. It's concerning her Son Lindokuhle Mngadi. This is her picture and Facebook profile, she's not responding yo Facebook messenger. She's from KwaMashu.

  • Sophi33_ Soph 🌚 (@Sophi33_) reported

    Just read some old fb messenger conversations I had back at uni and I’ve been pissing myself at how immature & ridiculous everything was. Like calm down 2015 soph it wasn’t that deep.

  • depak_sharma Deepak Sharma (@depak_sharma) reported

    The worst integration the decade is FB messenger and Insta. Last time something this broken was Gtalk merging into hangouts.

  • Axelisys Axelisys 💙 (at Home) (@Axelisys) reported

    PayPal (@AskPayPal): Contact us on our FB Messenger app. Also PayPal: We can't help you at all. You need to call us Calling PayPal: You have a 4.5 to 7 hour wait Me be like: JUST CLOSE THE DAMN ACCOUNT!!! CLOSE IT!!

  • Allycharlesspan Suzanne Walker (@Allycharlesspan) reported

    @Sumic31811272 @sainsburys DM them on #Sainsbury on Twitter or fb messenger them. They do not take any emails and today I had to apply for a refund for mouldy food and damaged goods as well as items supplied with use by date by tomorrow. Very disappointing customer care/service.

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