Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wissen, Rheinland-Pfalz 12
Minneapolis, MN 2
Berlin, Land Berlin 2
Pasig City, National Capital Region 2
Toronto, ON 2
Sebastian, FL 2
Burke, VA 2
Yuma, AZ 1
Hoorn, nh 1
Delegación Cuajimalpa de Morelos, CDMX 1
Ottawa, ON 1
Chouppes, Nouvelle-Aquitaine 1
Wellington, Wellington 1
Somerville, MA 1
Poznań, Województwo Wielkopolskie 1
Guadalupe de Rivera, GUA 1
Paris, Île-de-France 1
Martigues, Provence-Alpes-Côte d'Azur 1
Meylan, Auvergne-Rhône-Alpes 1
Marseille, Provence-Alpes-Côte d'Azur 1
Aizenay, Pays de la Loire 1
Las Vegas, NV 1
Merrill, WI 1
Nürnberg, Bavaria 1
Holland, MI 1
Hebburn, England 1
Drancy, Île-de-France 1
Woodstock, GA 1
Mount Pleasant, TX 1
Auxonne, Bourgogne-Franche-Comté 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • psyco2000 Paul (@psyco2000) reported

    @FNDHMOHD @DropboxSupport Yea it's been since March of this year mine got disabled n I've been trying to get help to get it from not being disabled but Dropbox support has been useless thru here, emailing them n FB messenger too

  • ElGeFe Gerardo Fedon (@ElGeFe) reported

    Hey, @Facebook , what is the point of Facebook Messenger support if your bots are all broken. I can't reach an agent for Marketplace support.

  • MissWill321 Miss W (@MissWill321) reported

    @ASOS how do I contact customer service? No one has replied to my email. Why can’t I Facebook messenger anymore ?

  • SammyHKSmith SammyHKSmith - ANNA out now! (@SammyHKSmith) reported

    Just reminded of a time where someone I knew defended a well known terf & a FB messenger convo started. I described dealing with trans issues at work & how hard it is for the community and how they don't need this added pile of ****. Ex friend reply? 'all **** is abhorrent' 1/2

  • Hanlouise_X Hannah_louise (@Hanlouise_X) reported

    @Argos_Online please can you help me as having no luck on facebook messenger

  • JefferyNatter Jeffery Natter (@JefferyNatter) reported

    @MrBrunoMajor Also, is there any chance you could take a look at the message I sent you on Facebook messenger? It’s not a promotion, scam, or what have you, I just want to know if you could help me surprise my gf for our one year. Keep doing you

  • Breige88 Breige Devlin (@Breige88) reported

    @SlaneCastle Hi just checked but you don't have a DM service. I sent a message on FB messenger if you could reply there. Many thanks

  • babzmclean Babz Mclean (@babzmclean) reported

    @SharkHomeUK absolutely disgusted at the poor customer service I have received. Been without a vacuum for weeks on end with no help via email & fb messenger. Get a grip shark!!

  • Michael_Scanlen Michael Scanlen (@Michael_Scanlen) reported

    @sadvfibre @vumatel can ANYONE please advise what the progress is on the issue in Port Elizabeth? Been down since 18h00 yesterday and no feedback. @sadvfibre not answering phones or FB Messenger...

  • JeffKat22 Jeff Rodriguez (@JeffKat22) reported

    @enjoyGLOBE i have been messaging since this morning on Facebook messenger and now here on Twitter but I haven’t received a response! Need help with the posting of my payment ASAP

  • TeddyHosevelt Teddy Hosevelt (@TeddyHosevelt) reported

    @yogarespecter Not sure if this would help her, and it’s definitely not as streamlined of a method, but I know FB messenger does not require the same allegiances. She would be able to have a messenger group wherein she decides who joins. Best wishes to her!

  • MashreqNeo MashreqNeo (@MashreqNeo) reported

    @PulkitS63588122 Dear @PulkitS63588122, it's unfortunate that you have to face this issue. We are communicating with you through Facebook Messenger. Regards.

  • cmccool19 Candace Jasso (@cmccool19) reported

    @TMobileHelp Tried to reach out this way (sent me to FB Messenger) and when asked to Authenticate, got more error messages!

  • jtwatkin Jeremy Watkin (@jtwatkin) reported

    @ZendeskOps We're getting a "Not Delivered" message every time we try to send an outbound Facebook Messenger message through Zendesk. We are receiving inbound messages and cannot respond. Is this a known issue and what's the solution?

  • Irish_Woman29 Irish woman (@Irish_Woman29) reported from Turnersville, New Jersey

    Went to Walmart and food shop and Watch TV went on Facebook messenger Facebook and Instagram and TickTock and they could not fix my phone again at Apple on The phone talking with my mom then watch TV with mom nell going to bed

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