Facebook Messenger Outage Map
The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Facebook Messenger users affected:
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Multimedia
Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Wissen, Rheinland-Pfalz | 99 |
| Köln, NRW | 5 |
| Nantes, Pays de la Loire | 2 |
| Adelaide, SA | 2 |
| Guadalajara, JAL | 2 |
| London, England | 2 |
| Oldenburg, Lower Saxony | 2 |
| Ashburn, VA | 2 |
| Leipzig, Saxony | 1 |
| Caracal, Olt | 1 |
| Houston, TX | 1 |
| Sturgeon Bay, WI | 1 |
| Tarascon, Provence-Alpes-Côte d'Azur | 1 |
| Salisbury, England | 1 |
| Chatham, England | 1 |
| Lewiston, ME | 1 |
| Knoxville, TN | 1 |
| Saint-Pierre, Réunion | 1 |
| Talmont-Saint-Hilaire, Pays de la Loire | 1 |
| Tucson, AZ | 1 |
| Alness, Scotland | 1 |
| Bourges, Centre-Val de Loire | 1 |
| Castle Cary, England | 1 |
| Belleville, ON | 1 |
| Mumbai, MH | 1 |
| Nampa, ID | 1 |
| New Milford, CT | 1 |
| City of London, England | 1 |
| Bonn, NRW | 1 |
| Glasgow, Scotland | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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eigengrau
(@huskyhint) reported
hi again. tried your troubleshooting steps online. same error. tried your fb messenger assistance, it was a chatbot which asked me to do the same thing. please help.
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Adrian Cuyugan
(@FoxyReign) reported
@CebuPacificAir I have been trying to reach customer care via FB Messenger but I never get someone to help me. Manage booking doesn't allow me to change the incorrect birthday of one of the guests.
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Mark 🦑
(@Bartleby_Kamoi) reported
@TheOmniZaddy (it's just a good SMS replacement. SMS is ***, and a terrible experience for all involved, especially in group chats. i also use facebook messenger a lot)
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Jenny B Ski VT
(@jennybCT) reported
@RoyalCaribbean We’re booked on the 4/8 Wonder sailing and due to a glitch on your part my over the water cabana on Coco Key got canceled. When I went to re-book it, it shows sold out! Someone reached out to me via FB messenger but I can’t reply. Can someone help me?
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jm #LeniKiko2022
(@jmbb00) reported
is fb messenger down???
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MIchele
(@MIchele36988540) reported
@webafrica Same problem still not solved now 3 weeks and counting !!!! I did get messages via Facebook messenger but nothing more. I am at a loss of words really such little attention paid to your customers….
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We and Life
(@WeandLife1) reported
@freebitco Hi, Some one steal my funds by withdraw it without my permission while before withdraw not reach to limit for withdraw. I sent messages to you on mail and fb messenger but you didn't reply me anywhere yet. Please reply me and help me to recover my funds to my balance.
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Hannah
(@hmg2506) reported
@Cosatto_Tweets I have tried emails, phone calls and Facebook messenger to try and get someone to talk to me about the faulty high chair I have, could someone please sort this out? I’m very unhappy with the lack of service.
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Lauren Sanders
(@LaurenS68484709) reported
@askparamount I need help, but can’t get any help through Facebook messenger & instagram. Can someone please message me back??
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SaraB 🕷🇨🇮🏴🇪🇺🏳️⚧️🇺🇦
(@grumpyukwoman) reported
@InsightOlena I am in Scotland but want to host any gay people who need a safe place - so terrible what is happening. I have sent you a message on FB Messenger. Please keep safe.
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𝒉𝒂𝒔𝒔𝒂𝒏
(@hi__hassan) reported
fix your dms by making them better or equally good as facebook messenger, before i fix you @twitter
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Emma
(@emmazentner) reported
@arketofficial Hi, it says my order was delivered yesterday but I haven’t got it - your customer service number doesn’t work anymore and no ones getting back to me on fb messenger - please get back to me and help!!!
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Scott Nadler
(@NadlerScott) reported
Apparently @GrandCircleTrv no longer does customer service, unlike Overseas Adventure in the past. Been trying for weeks to get an answer to simple question about existing reservation. Phone, email, FB Messenger - no help. I guess no one there cares.
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Jazmin G
(@jazheartsyou) reported
@flyvolaris why can’t I get a hold of anyone through the numbers provided online? I can’t even get a response on fb messenger. My flight was cancelled and the one you picked for me doesn’t work. Help me!
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Emily Davidson
(@spaghettemily) reported
@MyStraightTalk I have called yesterday and today and still the same, I used the link and also used FB messenger to talk to support and they are less help than the agents on the phone. I do not understand why you guys are making this so difficult.
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