Facebook Messenger Outage Map
The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Facebook Messenger users affected:
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Multimedia
Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Wissen, Rheinland-Pfalz | 103 |
| Köln, NRW | 3 |
| Ashburn, VA | 2 |
| Aalen, Baden-Württemberg Region | 1 |
| Henderson, NV | 1 |
| Danville, IL | 1 |
| Adelaide, SA | 1 |
| Tamuning-Tumon-Harmon Village, Tamuning-Tumon-Harmon Municipality | 1 |
| Fishers, IN | 1 |
| Puebla, PUE | 1 |
| Albuquerque, NM | 1 |
| Barrow in Furness, England | 1 |
| Mexico City, CDMX | 1 |
| Hannover, Lower Saxony | 1 |
| Vernon, Normandie | 1 |
| Sin-le-Noble, Hauts-de-France | 1 |
| North Canton, OH | 1 |
| Kraków, Województwo Małopolskie | 1 |
| Perth Amboy, NJ | 1 |
| Kemptville, ON | 1 |
| Øster Halne, North Denmark Region | 1 |
| Kirkcaldy, Scotland | 1 |
| Litchfield, NH | 1 |
| Clermont, FL | 1 |
| Istres, Provence-Alpes-Côte d'Azur | 1 |
| Maria da Fé, MG | 1 |
| Pamiers, Occitanie | 1 |
| London, England | 1 |
| Chicago, IL | 1 |
| Dublin, Leinster | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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HannahMelrose
(@hannah_melrose) reported
@NewLookHelp Hi. I have received no response to DM and your chat and Facebook messenger are not working
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Jang Libee
(@JangLibee) reported
Net connection has been bugging lately. Viber and telegram are not working properly. Facebook messenger too. Pati online apps such as gcash, paymaya :(((((
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milkie
(@shuaige1028) reported
@nctzen_my did you manage to get in touch with customer service on fb? jnt on fb messenger is just a bot replying and they redirected me to the live chat on their website :( the queue to talk with an agent there is 700+ last time i checked 😭
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Born in the wrong era.
(@WoodseatsNick) reported
@RigMarole_uk Why don’t you reply to emails on your website, direct messages on Twitter, Facebook messenger? I have been try to contact yourselves with regards my order which was placed on 2nd Feb. Awful customer service
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Chispa LaReina
(@ChispaSpeaks_YT) reported
is anyone else having issues with the fb messenger APP (not on the comp, the mobile app) ? Its showing me that none of my contacts are online, but I KNOW some people are online.
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Victoria Tythe Craig
(@CraigTythe) reported
@sainsburys I have been waiting to hear from someone about my delivery which did not arrive today. I can't get anyone on the phone, fb messenger is just a robot and no help at all. My delivery was due between 3 and 4pm today. I am very worried. Please can you help. Thank you
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Septiembre Rendon
(@seppalepsy) reported
******* annoyed at these losers who try to call me on Facebook messenger. I haven’t responded to your message. You really think calling me 3+ times is gonna help your case? **** off.
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Amanda Barwell
(@amandabarwell) reported
@SkyHelpTeam we have no phone signal, I cannot phone or text you, and your Facebook messenger service keeps telling me I can’t use it. Can you tell me how I can contact you to find out what’s going on? Your service status states signal may be down until Feb 16th?!? Thanks
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HannahMelrose
(@hannah_melrose) reported
@NewLookHelp your chat facility and fb messenger is not working. I have received no reply to my DM Sent 3days ago
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Jay Feth
(@Jay__Feth) reported
Hi @WalmartCanada - it's now been two months that I've been sending customer service enquiries to you (first via email and then via Facebook Messenger). Do you think anyone will ever respond to me?
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León 🦁
(@vikas_pallo) reported
@romin2394 @MendoncaSheena I couldn’t and wherever you will try to get your answers, they will reply with generic answers, not much of help. I tried through raising webforms, email to Delhi Embassy, Facebook messenger and Twitter.
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Amanda Barwell
(@amandabarwell) reported
@SkyHelpTeam I have tried that - it only gives me the option to call or text, which I can’t do with no mobile signal! There was an option to use Facebook messenger but the virtual assistant on there wouldn’t help me as I don’t have accessibility issues. Can you help as to how I can seek help?
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Priyank singhi
(@priyank_singhi) reported
@AVA_airasia Can't reach You by means tried Calls,What's all, FACEBOOK messenger . That's really really bad . Need urgent help.
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Kimberly Stover ❤️✌🏻🌎🌈🔥
(@realkimstover) reported
I do not understand why folks send messages in FB messenger instead of text messaging (when they have your number). I do not check messenger ever, and this has created problems where people think I ignore them. I hate messenger, and refuse to check it, use it, download it, etc.
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BB
(@maraopara) reported
@MTN180 video call using fb messenger is working,but whatsapp isn't..but then if i connect to wifi..it will work...What exactly is the problem?
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