Facebook Messenger Outage Map
The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Facebook Messenger users affected:
Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Youngstown, OH | 1 |
| Menifee, CA | 1 |
| Gulf Breeze, FL | 1 |
| Ottawa, ON | 1 |
| Modimolle, Limpopo | 1 |
| San Mateo, CA | 1 |
| Sainte-Julie, QC | 1 |
| Dhaka, Dhaka | 1 |
| Varanges, Bourgogne-Franche-Comté | 1 |
| Wissen, Rheinland-Pfalz | 84 |
| Round Lake, IL | 1 |
| Brighton, England | 1 |
| Ayer, MA | 1 |
| Leipzig, Saxony | 1 |
| Caracal, Olt | 1 |
| Nantes, Pays de la Loire | 2 |
| Houston, TX | 1 |
| Sturgeon Bay, WI | 1 |
| Tarascon, Provence-Alpes-Côte d'Azur | 1 |
| Salisbury, England | 1 |
| Chatham, England | 1 |
| Lewiston, ME | 1 |
| Knoxville, TN | 1 |
| Saint-Pierre, Réunion | 1 |
| Talmont-Saint-Hilaire, Pays de la Loire | 1 |
| Adelaide, SA | 2 |
| Tucson, AZ | 1 |
| Alness, Scotland | 1 |
| Bourges, Centre | 1 |
| Castle Cary, England | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Emily Oh (@EmilyOh62615125) reported@airtransat I’ve been trying to contact the groups department for over 2 weeks - cannot get in touch with an agent. Emailed 6x and called 2x waiting on hold 3+ hours each time. I have used Facebook messenger twice and they cannot help as it’s a group - please help
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Cape_Tonian (@Wee_Didit) reported@SamsungMobileSA Good Morning, I need assistance, forwarded a message via Facebook messenger but NO REPLY. Job Number: CTSA347741, IMEI: 355399272358372 booked my S21+ in at "We Fix" Cape Town Branch on the 20th January 2023 for my screen and battery replacement under my Samsung Care warranty.
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Anne Yarnell (@AnneYarnell) reported@RoyalCaribbean We are very disappointed with your customer service especially once off the boat. Over 2 months ago we submitted a request for reimbursement due to an emergency medical evacuation delay. We emailed, sent FB messenger as suggested. It is still not resolved.
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PLDT Cares (@PLDT_Cares) reported@yyxzai Just to confirm this error message "client is not permitted to request this method" are you receiving this when sending us a PM on our Facebook Messenger or when you send us a DM here on Twitter?
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TᏫᎡⓘ ђᎯⓃᎯᎻᏫᏫᏫ 👽🏳️🌈🏳️⚧️🛸 (@Torihanaho) reported@heyjenbartel I only use Facebook messenger. Instagram has a problem with petty people reporting the dumbest **** and somehow winning and you can’t even explain context to defend yourself. The report staff if they even exist don’t even look 99.9% of the time.
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TGChoate (@ChoateTg) reported@saembassy_bkk I have tried calling, emailing and even facebook messenger. Can someone give me a POC for a human trafficking issue
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Ken Saddington (@kensaddington) reported@airtransat I have been on hold for more than an hour and your Facebook messenger service is non-responsive. Is anyone out there?
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dyae | (@dyaenerys) reported@talk2GLOBE one of your rep redirected me to GlobeOneApp then redirects me to FB messenger just to give the same resolution. Right afterwards magsisend kayo ng text message sakin na may system issue sa area, eh yung mga kapit bahay ko na globe internet user din is meron, tf?
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Cape_Tonian (@Wee_Didit) reported@SamsungMobileSA Hi, tried your Facebook messenger but NO REPLY. Job Number: CTSA347741, IMEI: 355399272358372 booked my S21+ in at "We Fix" Cape Town Branch on the 20th January 2023 for my screen and battery replacement under my Samsung Care warranty.
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Kim 💫 (@bright_twin) reported@TheSingleWoman PLEASE help us out on your FB page. I’m about to unfollow it due to being hit on by men on there. That’s not why I’m on your page. I love your posts and your books. Some are using female names. I’ve tried messaging you on FB Messenger but no response. Please help!
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Aga Mustafayev (@AgaMustafayev1) reported@UbisoftSupport Dear Ubi. You are not supporting and not answering anywhere for solution of my problem. Not in FB messenger not in Twitter
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wetlycraboy (@wetlycraboy) reported@KL2FK @kinkytheo Biggest problem I have with FB Messenger is that it seems wildly inconsistent at notifying (or not) when a new message arrives.
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Space Witches, Esq. (@popelizbet) reported@Blackamazon I don't play either but if we were anywhere nearby I'd drive my brother who does but always has car trouble and bring a cake. who the hell doesn't show up? I talk to mu disabled goddaughter on fb messenger all the time...I only don't take her calls during the work day.
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Jo-Anne Marais (@jo_anne1987) reported@RSAWEB how does someone get help from your support? I’ve been on a live chat everyday for the last 4 days, called and I’m yet to be helped. I’ve used the WhatsApp line, used Facebook messenger and sent DMs on Twitter. Do I need to tightrope walk over lava on my way to the moon?
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Raechii (@itsraeraechii) reportedAh, it’s so hard to ask for help when everything is automated on your end @LBCexpress ano? Makikipagusap nalang sa robot, ganon? Fone, fb messenger, twitter dms. I just wanna know when you’ll redeliver my package, it cant be track by your tracker. Your service sucks.
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