Facebook Messenger Outage Map
The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Facebook Messenger users affected:
Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sheffield, England | 3 |
| Paris, Île-de-France | 3 |
| Charlottesville, VA | 1 |
| Abbeville, Hauts-de-France | 1 |
| Mexico City, CDMX | 1 |
| Kirchen, Rheinland-Pfalz | 6 |
| Canandaigua, NY | 1 |
| Calhoun, GA | 1 |
| Tucson, AZ | 2 |
| Landsberg am Lech, Bavaria | 1 |
| Watford, England | 1 |
| Tallinn, Harjumaa | 1 |
| Erquelinnes, Wallonia | 1 |
| Islington, England | 1 |
| Albuquerque, NM | 1 |
| Lochgilphead, Scotland | 1 |
| Neuvy-sur-Loire, Bourgogne-Franche-Comté | 1 |
| Berlin, Berlin | 1 |
| Marion, LA | 1 |
| Löddeköpinge, Skåne | 1 |
| Louisville, KY | 1 |
| Oneonta, NY | 1 |
| Lakewood, NJ | 1 |
| London, ON | 1 |
| Dunkerque, Hauts-de-France | 1 |
| Hancock, MI | 1 |
| Šiauliai, Siauliai | 1 |
| Namur, Wallonia | 1 |
| Laurel, MS | 1 |
| Pamiers, Occitanie | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Sean Corcoran (@SeanCor99559468) reported@FIySwoop I can’t reach u. I need help with my travel. I’ve tried everything. Can’t dm u can’t reach u on fb messenger can’t call u. Please help me
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Trufaglu 🇫🇷🇻🇳 (@ATPouxe) reported@MaxWinebach @jasonwoodmansee Have the same issue with FB messenger, selfies are terrible
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Heather Gold (@heathr) reportedYou've sent me a customer service phone number that doesn't work @AerLingus (885) 567 8224 and I'm unable to get a person, not a bot , to answer your DMs or chat on your website (frankly I'm surprised your co would use FB messenger for customer support given it's track record)
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AJ paul (@AJpaul84436582) reported@UBAGroup @OluwadepoJerer1 It is a shame that a transaction of N150,000 dispense error transaction was not reversed since February 3 after several complains via a branch office, Twitter, email and Facebook messenger. This business money for God sake. Pls I need urgent help.
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Gra-ke⁷ 😏😼 (@Grake) reported@enjoyGLOBE i cannot track my request in your globeone app, FB messenger couldn't address my concern. help please.
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Ash (@catflapper89) reported@taylo83 Embarrassing. If it’s not fans causing trouble you’ve got chairman offering people out on Facebook messenger
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SHOP2712.CA (@Shop2712) reported@WestJet BFFR!! I’ve called again this morning at 6:30am an agent answered at 8am, she was super helpful but her system was down so she was waiting on quotes to make my change AND again you’re system hung up after 2 hour mark!!! Plus still no reply from my dm or fb messenger!!
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TomasSanchez (@TomasSanchezIN) reported from Lawrence, Indiana@metronetfiber Customer Care has no info on my outage. FB messenger has auto reply about not what wanting to hear and to contact customer svc (expect same here). Website is to have area to check status of service and there is NONE. Over couple hours lost already.
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Craig Lewis (@yebocraiglewis) reportedI see there is a Facebook messenger service. Tried that. No response. Urgently need to pay a beneficiary!!!
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Mandy Powers Norrell (@MPowersNorrell) reported from Lancaster, South Carolina@cstegmaier Yes! I didn’t even know what it was years ago and didn’t have it on my phone and ultimately found out a constituent was furious w/me for not fixing an issue - though she’d never called or emailed my office. Only used Facebook messenger. 😳
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daniel murphy (@danielkerry) reported@AllianzIreland Hi is it possible to renew my car insurance today I have tried my online account it's not working. Emails I'm getting no response By phone it's taking too long Facebook messenger hasn't got a response back either What's going on?
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Butterfly Queen (@DianeRi05563431) reportedMeta Facebook messenger is not responding… for contact and Help. Someone wants their shipping refund. Advise plz? Ty
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DTE_Energy (@DTE_Energy) reported@Unknown80083 We know this is a disruption to your day, and we’d like to help. Please send us a private message using Facebook Messenger so we can look into this for you.
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Snejana n. (@n_snejana) reported@sefkateliorgtr oh GOD, STOP THIS MURDER FOR PEOPLE! I offer to help an orphan. Write to me on Facebook messenger!
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nmharp (@nmharp182) reported@factormeals What is going on???? So many missing meals. No customer service reply on the chat or phone or Facebook messenger or Twitter. @bbb_us #ScamAlert