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Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kirchen, Rheinland-Pfalz 16
Kamloops, BC 1
Orléans, Centre 1
San Luis Río Colorado, SON 1
Edinburgh, Scotland 2
Montataire, Hauts-de-France 1
Munich, Bavaria 1
Township of Evan, KS 3
Köln, NRW 1
Warsaw, Mazovia 1
Vancouver, BC 1
Quezon City, Metro Manila 1
Fort Worth, TX 1
Tegucigalpa, Francisco Morazán 2
Dinas Powys, Wales 1
London, England 4
El Paso, TX 1
Hoisington, KS 1
Orlando, FL 1
Stockholm, Stockholm 1
Tunis, Tūnis 1
Woodbury, NJ 1
Ciudad Jardín, MEX 1
Oxford, England 1
Paris, Île-de-France 7
Laval, QC 1
L'Union, Occitanie 1
Sarreguemines, ACAL 1
Göteborg, Västra Götaland 1
Indianapolis, IN 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • Raven_Satanas
    Raven (@Raven_Satanas) reported

    @Coles Already done all that via Facebook messenger only to be told, "Not our product, not our problem." Obviously very little regard for customer safety. I've messaged Pepsi Co directly.

  • HJay03
    JayH (@HJay03) reported

    @Metro_Fibre we have been down with no internet in Lonehill since last night with no one answering calls, support chat, WhatsApp and no actual feedback on FB Messenger. This is affecting a large area and we would@like to know when this will be resolved please. 2 tickets open

  • iamroseyyhoney
    Rose Abne (@iamroseyyhoney) reported

    Why does @CebuPacificAir has no customer service hotline???? 🤯😢 Fb messenger has no actual agent, too! 😤 badly needed to have them look into 2 pending payments for same booking txn (sobrang loading kasi ng website) - baka ma-go both naku patay!!!

  • axduniverse
    Ronae Punongbayan (@axduniverse) reported

    @CebuPacificAir I have a pending refund request that I have been messaging you about for the past 4mos via FB Messenger and email,but until now no update yet! YOUR ATTENTION & HELP, PLS!!!

  • B4dd1eAng3l
    CCB💖🌌𝕮𝖔𝖓𝖌𝖗𝖆𝖙𝖘 𝕿𝖆𝖐𝖆𝖘𝖚𝖌𝖎🌌💖 (@B4dd1eAng3l) reported

    @GrandDreamr @BeTheOne291 Yeah first dude messaged me on ******* FACEBOOK MESSENGER and said "my girlfriend broke up with me and I'm sad...can you suck me off to help me feel better?" ITS TWO IN THE ******* MORNING!!!

  • zurcaledolrak
    karlo de la cruz (@zurcaledolrak) reported

    @eastwestbanker My online banking account suddenly got locked. Your self-service site is unavailable. I wasted hours trying to call your hotline. How can I access my account? Your FB messenger isn't responding.

  • FeralStreader
    Feral Streader (@FeralStreader) reported

    @AdamConwayIE @MaxWinebach Lol why do they make all phones breakable i swear I've seen like 506 iphones with broken screens this year such a scam i swear if Nokia make a qwerty feature phone with FB messenger and twitt and infinity battery i would never buy a different phone

  • biggslad_
    Biggles (@biggslad_) reported

    @PureGym Hello @PureGym, I used your app to freeze my account but this months membership fee was still taken. I've asked for a refund with no success via Facebook messenger. Can someone please help?

  • Prak19Abhimanyu
    Abhimanyu Prakash (@Prak19Abhimanyu) reported

    @BandBajaateRaho I got my refund after sending my complaint on Facebook messenger for flipkart issue. Please ask others to follow the same method.

  • kyddryn
    kyddryn (@kyddryn) reported

    @jdiannedotson Warm hugs. Would it be acceptable to send you something via PM here or FB Messenger? Ok if no, grief is deeply personal. It’s a comforting thing I talk about with friends who are grieving and I’ve no notion if it’ll help but I’m game to try. No religion, promise.

  • sagg155
    insatiablesahil (@sagg155) reported

    @Paytmcare @PAYTMCU12452943 It's been a week since I raised a query of excess deduction via fastag on one toll plaza twice in both going & return journey but no response has come from your end. I even tried reaching to customer care no and both via fb messenger but no help

  • GG4424
    GG (@GG4424) reported

    I have been waiting for a Live @WestJet Agent for +24 hours to reply to me via FB Messenger, regarding a lost baggage claim. #WestJet service is terrible!

  • Kene_Nnewi
    Onwa_Nnewi (@Kene_Nnewi) reported

    When she gave a yahoo boy her Facebook login...I woke up in the morning to send her message on FB messenger instead of usual Whatsapp and saw pictures of a white man.... Facebook name and details changed....I called her she said the guy na her friend and regular customer...he needed urgent Facebook account so she had to give hers to him.... You see all this Nekede poly girls that's doing online vendor....Mmadu adiro fa na ime chaacha.

  • itsaadrianaaa
    adri (@itsaadrianaaa) reported

    @jocejade_ check your fb messenger, bc i’m a terrible friend and never asked for ur number :-)

  • susieocall
    susan lewis (@susieocall) reported

    @newlook Having made several attempts to resolve a click and collect issue via your Facebook messenger, WhatsApp and twitter 'help' options I am still without a resolution. Is there a Customer Service telephone number available to provide help?

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