Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wissen, Rheinland-Pfalz 107
Köln, NRW 5
London, England 2
Oldenburg, Lower Saxony 2
Ashburn, VA 2
Guadalajara, JAL 1
Nampa, ID 1
New Milford, CT 1
City of London, England 1
Bonn, NRW 1
Glasgow, Scotland 1
Austin, TX 1
Macclesfield, England 1
Telford, England 1
Norwich, England 1
Ladd, IL 1
Menomonee Falls, WI 1
Atlanta, GA 1
Skandia, MI 1
Manchester, England 1
Rennes, Bretagne 1
Sheffield, England 1
Kennesaw, GA 1
Sydney, NSW 1
Montmagny, QC 1
Niceville, FL 1
Birmingham, AL 1
Castelnovo di Sotto, Emilia-Romagna 1
Colchester, England 1
Manila, National Capital Region 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • Gallodaville Mark Gallo (@Gallodaville) reported

    @quant_network tried resolving via FB messenger but no luck I bought some QNT and tried to move it and now it’s lost can you help me restore?

  • smoothjazz100 Leisha (@smoothjazz100) reported

    @ATT what do I have to do get some help, for a non working phone? I contacted you via tweeter and FB Messenger - you get my account number and zip do not respond afterwards.

  • sweetlysaid1 🦈GrammaShark 🎶do do do🎶 (@sweetlysaid1) reported

    @xoxoPatrioticRN I tried to share that link to my own FB messenger & I get an error saying it's abusive. WTF? I'm sending it to MYSELF I didn't complain about myself to Facebook so with is going on. Oh, I know.... Twitter and Facebook are colluding to hide that article. DM me plz

  • Steven_Barnes1 Barnsy (@Steven_Barnes1) reported

    @Pandamoanimum @TeamKnowhowUK @curryspcworld I had better luck with their Facebook messenger. Fixed my issue very quickly. Worth a try.

  • 1570_landa Luis Landa (@1570_landa) reported

    My Facebook Messenger is down.

  • lunarcaat Catu💗 (@lunarcaat) reported

    @WellyKellyUK @superdrug I am having the exact same issue they say they will get back shortly on both facebook messenger and twitter and have not replied afterwards

  • _AlexanderSmith Alexander Smith (@_AlexanderSmith) reported

    @HPSupport live agents are glitched. No one is replying to my messages on Facebook messenger. Will tweeting help me sort my ink cartridge problem out?

  • ChangelingMx Changeling (@ChangelingMx) reported

    I’ve decided e-mail is a hopelessly broken form of communication and I’m just going to use Facebook Messenger for everything.

  • RaRa_N86 Rachel (@RaRa_N86) reported

    Has anyone with a #SamsungGalaxy #S20Ultra had problems with Facebook messenger chat heads not working since the last update? 🤔 Tried uninstall and reinstall with no luck.

  • MorrisinMilan Martin #RE (@MorrisinMilan) reported

    @Iameuropean1 @euromove Yes but fb messenger, Instagram & WhatsApp... they need to be broken up.

  • Paulyteahan Paul Teahan (@Paulyteahan) reported

    @Etisalat_Care hello- I have been trying to get in contact with etisalat all day but have been refused any customer service, apart from on Facebook messenger which has been a waste of time. Can you please assist

  • SanjayChadha Sanjay Chadha (@SanjayChadha) reported

    @Barclaycard hi, is your Facebook messenger account having issues as I am trying to contact your staff via there as I normally do but all messages are being cancelled, thanks

  • mediocremario_ MediocreMario_ (@mediocremario_) reported

    Things to think about after last night's stream: Turn my mic down a bit and get a pop filter (read: sock) on there. Why is Justin's audio still so poor?? He's got a new mic. Maybe chatting through #Discord or Facebook Messenger isn't the answer... What's better??

  • TheGreatNugget Nigel Lindsay (@TheGreatNugget) reported

    @anon_opin Switched my voicemail off years ago. This narrows the caller's options down to text, email, WhatsApp, or Facebook Messenger if they need to get a message to me urgently. They never do by the way.

  • Waanzinema Steven Tuffin (@Waanzinema) reported

    @BlendJet since there’s no response on Facebook Messenger: what’s the fastest way to get some help?

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