Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wissen, Rheinland-Pfalz 11
Pasig City, National Capital Region 2
Toronto, ON 2
Sebastian, FL 2
Burke, VA 2
Quezon City, National Capital Region 2
Richmond, VA 2
Lacey, WA 1
O'Fallon, MO 1
London, England 1
New Delhi, NCT 1
Stillwater, OK 1
Bruguières, Occitanie 1
Windsor, ON 1
Canton, NY 1
San Jose, CA 1
Plantation, FL 1
Surrey, BC 1
Thionville, ACAL 1
Miguel Hidalgo, CDMX 1
Pune, MH 1
Moncton, NB 1
Saint-Martin-d’Hères, Auvergne-Rhône-Alpes 1
Edmonton, AB 1
Braunschweig, Lower Saxony 1
Cavite City, Calabarzon 1
Zion, IL 1
Milton Keynes, England 1
San Antonio, TX 1
Alicante, Comunitat Valenciana 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • malvina__j Mal (@malvina__j) reported

    @siccasfricc I have a permanent notif on my Facebook messenger and nothing I do will remove it. Driving me nuts. Maybe deleting and reinstalling will help?

  • GaryByrnes11 Gary Byrnes (@GaryByrnes11) reported from Limerick City and County Council, Munster

    @SSEAirHelp I have send DM no rely I have tried to ring no answer. I have sent messages from Facebook messenger no reply. Is anyone working. I am paying for a service if @sseairtricity is unable to do it’s job,I will have to find another company to do that.

  • KelvinJM81 Kelvo. 🐯🏆🏆🏆 (@KelvinJM81) reported

    @nplusbikes I would like to lodge an official complaint. I was interested in one of your e-bikes. Due to the lack of Customer Service in regards to my emails and Facebook messenger. I will be spending my money elsewhere.

  • AmericaFirst017 Meghan B (@AmericaFirst017) reported

    @DonnieDarkened I’ve had this full video in my fb messenger for years. Now when I click on it to play it, it doesn’t let me. I just get an error message. Shocker.

  • Slimebagskud 🌬❄️ Snow Poisoned Slimebag @ MAGFEST ❄️🌬 (@Slimebagskud) reported

    Third time Facebook messenger just. Stops letting me send messages to group chats. This is ******* terrible.

  • maegixx Mae❤️‍🩹🐰 (@maegixx) reported

    Mac users!!! Is anyone else having a problem with the facebook messenger app???

  • tankerben2362 Benjamin l Edwards (@tankerben2362) reported

    @Sheila2yd I am always down for fb messenger chat just saying if you want to chat

  • phh7b7wxf5 Sharon Bust (@phh7b7wxf5) reported

    @VirginExp I have bought an experience that has since been taken off sale. I have been trying to book it since November. I have opened up communications via email and the FB messenger path. I have a reply and everything goes silent. How do I resolve this issue, please?

  • iamdavidbernal David Bernal 🇵🇭 (@iamdavidbernal) reported

    @talk2GLOBE It did not help. I went here in twitter because your fb messenger wasn’t helpful and it the app took me to me back to fb messenger.

  • LittleMissNFT_ Little Miss NFT (@LittleMissNFT_) reported

    @SLC_Repayment I have even updated my phones software but this has not eve rectified the issue. Please be advised that I have had no issues sending other messages using Facebook messenger which makes me think that the issue appears to be your end as opposed to an issue with my browser/phone etc

  • mariano_randon maraneto (@mariano_randon) reported

    @British_Airways I am trying to upgrade my flight but is impossible to do it on the website and I can’t find any contact details for you in Argentina. Facebook messenger response time is 7 days, is there any other contact or way to help me?

  • mwhitaker7 mark (@mwhitaker7) reported from Gateshead, England

    @BritishGasHelp how do I get someone in your organisation to take accountability for a complaint, have tweeted previously ignored, FB messenger ignored. Someone from your executive complaints would help

  • wonderchef Wonderchef (@wonderchef) reported

    @bangaatul We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)

  • yys310 yys (@yys310) reported

    @MKBHD Hi Marques,can you comment about the Pixel 7 series video calling quality issue? The video quality is very poor in google meet, whatsapp, instagram, facebook messenger...etc. This seems to happened on Pixel 7 series. My old Pixel 3 XL has typical video calling quality but 7 sucks

  • mentalhealthfla dbs guy (@mentalhealthfla) reported

    draft - it's a shame that telegram is such a superior messenger to Facebook messenger and Whatsapp and discord but they rest on their laurels and don't allow people to login with Microsoft or login with Google.

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