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Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Modimolle, Limpopo 1
San Mateo, CA 1
Sainte-Julie, QC 1
Dhaka, Dhaka 1
Varanges, Bourgogne-Franche-Comté 1
Wissen, Rheinland-Pfalz 90
Round Lake, IL 1
Brighton, England 1
Ayer, MA 1
Leipzig, Saxony 1
Caracal, Olt 1
Nantes, Pays de la Loire 2
Houston, TX 1
Sturgeon Bay, WI 1
Tarascon, Provence-Alpes-Côte d'Azur 1
Salisbury, England 1
Chatham, England 1
Lewiston, ME 1
Knoxville, TN 1
Saint-Pierre, Réunion 1
Talmont-Saint-Hilaire, Pays de la Loire 1
Adelaide, SA 2
Tucson, AZ 1
Alness, Scotland 1
Bourges, Centre 1
Castle Cary, England 1
Guadalajara, JAL 2
Belleville, ON 1
Mumbai, MH 1
Nampa, ID 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • Amllh23
    AandL (@Amllh23) reported

    @PickledSocks does anyone monitor FB messenger for you? I sent a message 4 days ago and nobody has even read it. I have an error on my stamp and need to get in touch with someone about a replacement but y’all have no phone contact online.

  • usuallyholden
    Name cannot be blank (@usuallyholden) reported

    @CalltoActivism Hey, a friend and I were messaging on FB messenger and I said something about Jesus Christ and it was cut right out. I sent screenshots to the press at duck duck go. I'm sure they would be happy to share them with who ever wants to see them. I have no problem with it.

  • JezChaplin
    Jeremy Chaplin (@JezChaplin) reported

    @MarriottBonvoy I need some help modifying a reservation. I tried calling the central line, I tried on FB Messenger and have no response. I tried direct to the property and got disconnected. Is there a chance of customer service via this channel or do I just book elsewhere? Ty

  • KLM
    KLM (@KLM) reported

    @teejaybee3 I regret to read this. For assistance, the passenger should contact us directly, With that said, please have him contact us directly either via Facebook Messenger or via Whatsapp. He can also contact his local service center.

  • richardranting
    Richard Smith (@richardranting) reported

    @SkyHelpTeam Live chat Is closed, I’m certainly not ringing back. I have begrudgingly had to fill in a complaint form. Facebook messenger just passes me on to make a compliant too. Outstanding service @SkyUK

  • mstyfhyde
    MsTyfHyde (@mstyfhyde) reported

    @AndrewYang My parents believe fringe emotional appeals based on a sliver of truth that’s been twisted by the presenter to make them angry which has been sent to them via Facebook messenger. If they would just look up the opposite viewpoint and consider it with an open mind it would help.

  • Theis1944
    Theis1944 (@Theis1944) reported

    @Ramomcramom Ramom, ty for posting the video showing us what Ukraine is doing to their own people. How can I get the video to my FB messenger? Can you send it to me somehow? I tried to share it, but Twitter doesn’t allow it. Can you help me? TY. These poor people😥😥😥

  • toddy252
    Michael T (@toddy252) reported

    @eon_next over 90 days since changing over, smart meters are still not working, contacted your call centre, chatted on FB messenger no one knows what they are doing! When is this going to be resolved?

  • irenefabiolas
    Irene D. Fabiolas (@irenefabiolas) reported

    @CebuPacificAir why is your facebook messenger customer service not working? I’ve been in queue for months now! Also tried the guest feed back form but didn’t receive any response! I need to follow-up the refund I requested. The last email I had was to inform me that it’s —

  • shanbdeezy
    Shannon (@shanbdeezy) reported

    @airtransat @airtransat still waiting on Facebook messenger since 1pm today. What is happening? The world’s WORST customer service.

  • barsume
    aziz (@barsume) reported

    My dad who did nothing to help me when I was homeless just completely unprompted started bragging to me on Facebook messenger about purchasing his 3rd house???

  • gwoodsii
    Gary Woods (@gwoodsii) reported

    @tencor_7144 I think polling is just inherently broken. People just communicate too many different ways. My wife had a friend that only communicates via Facebook messenger. How the hell is a pollster supposed to react that “demo”.

  • wandercez
    𝚌𝚎𝚜𝚜 ☀️ (@wandercez) reported

    @PLDT_Cares Nah all good, I already reported it in fb messenger and was given a reference #. I also emailed your Special Account Management Team so they would be aware not just give me repetitive replies which cannot help

  • kfried
    kfried (@kfried) reported

    @MossHel21 I contacted that guy through Instagram you replied to my tweet a few days ago to help me regain access to my fb messenger who then told me there’s an $85 charge to complete in helping fix my acct; NOT ok 😡

  • EricaGale3
    Erica Gale (@EricaGale3) reported

    Big shout out to @MyTributeCentre - I was having a tech issue creating an account to purchase event tix. Email and FB messenger both returned AFTER HOURS within 30 minutes. #CustomerService #CustomerExperience #peoplewhocare

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