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Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guayaquil, Guayas 11
Wissen, Rheinland-Pfalz 10
Downers Grove, IL 1
West Bloomfield Township, MI 1
Catania, Sicily 1
Douvrin, Hauts-de-France 1
Lyon, Auvergne-Rhône-Alpes 2
Le Grand-Quevilly, Normandy 1
Paris, Île-de-France 10
Berlin, Berlin 1
Ciudad Apodaca, NLE 1
Brest, Brittany 1
Visselhövede, Lower Saxony 1
Cholet, Pays de la Loire 1
Gignac, Occitanie 1
Hastings, England 1
Montauban, Occitanie 1
Verviers, Wallonia 1
Matane, QC 1
Township of Evan, KS 1
Graulhet, Occitanie 1
Bayamón, Bayamón 1
Marseille, Provence-Alpes-Côte d'Azur 1
Vertou, Pays de la Loire 1
Montréal, QC 1
Saintes, Nouvelle-Aquitaine 1
Annemasse, Auvergne-Rhône-Alpes 1
Rennes, Brittany 1
Laval, Pays de la Loire 1
Bogotá, Bogota D.C. 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • nickcpicks
    Nick C - Workouts & Travels (@nickcpicks) reported

    @doctorcalf @Michelle_812_ If people think we have privacy in the year of flock cameras, TikTok & Apple having components made in isreal they deserve whatever happens To be fair FB messenger got in trouble in 2010s for access microphones on phones so it’s a known issue / thing.

  • Coco_Tee1
    Arlene Jones (@Coco_Tee1) reported

    @AirCanada I have sent a message over a week ago regarding a holding fee that I had pay for when paying for my luggage $135 and I have yet to get a response from my FB messenger!! Why did I have to pay that and when will I get my money back!!! Poor service 🤬

  • thespicexqueen
    M ✨ (@thespicexqueen) reported

    FB messenger down, ridiculous

  • PrettySweetKits
    PrettySweetKitties (@PrettySweetKits) reported

    @sixlittehearts I once saw my ex’s 13 yr old horrible no good brat abuse a stray cat. I made sure the police arrested him. Then called my ex at work. He wasn’t there so I had to leave a message with the manager. “Please tell O**** he can pick his criminal brat up at the jail and I also took a look at hidden camera footage and now know why Little **** won’t come out of hiding. Oh and I sent that to his ex wife who wants a word with him.” O**** came to my house drunk. A friend called the police since my phone was having issues and FB messenger can’t call the police. O**** got caught. He wasn’t arrested. Long story short, he was in jail for awhile. No one liked him enough to bail him out. His ex had to come and get their criminal animal abusing brat. Well she did eventually. She thought to let him rot awhile because she has zero tolerance for animal abuse. O**** ended up deported back to Peru at some point. Good riddance. Lesson learned, don’t support animal abusers.

  • williams57111
    KAREN WILLIAMS (@williams57111) reported

    @facebook For two weeks now I cannot access my conversations on fb messenger or send messages, you are ignoring complaints and doing nothing about it and surprise, surprise people cannot send a complaint to you, shocking service from you.

  • AMOLS333
    GOD (@AMOLS333) reported

    @AmreliaRuhez check your DM and Facebook messenger. I asked you for help but u still not responded. I was getting fake messages from your ID Till the time you don’t reply I won’t watch any of your videos 👍🏼

  • kinneyzip
    Kinneyzip (@kinneyzip) reported

    Oh no, my FB messenger down!! Ugh.

  • neonarzaga
    Neon Lee (@neonarzaga) reported

    @enjoyGLOBE is your service not centralized? I applied for Plan 599 at SM City Iloilo, but Plan 999 was processed. I already reported this via FB Messenger, yet I’m still told to visit the store. Very inconvenient and poor service.

  • jh_meimei
    Shen Qingqiu (@jh_meimei) reported

    @PLDT_Cares we're having connection problems and your fb messenger support sucks. Acc no. is 0331184349

  • visiblecare
    Visible Care (@visiblecare) reported

    @thelaurenobrien Hi there! Constant connection drops are definitely not the experience we want for our members. We’d love the chance to make this right! Please connect with us through our website/app chat, or send us a quick DM on FB Messenger, IG, or X so we can dive in and help. -Princess F

  • HevricBigbones
    Eric Bolton (@HevricBigbones) reported

    @MarieIsabellaB I am terrible with FB messenger. I don't pay attention to anything except a few people and a group chat I am in. I just don't use it that often. And frankly really haven't spent a lot of time on Social Media, lately.

  • dstevens1976
    PineyVolfan (@dstevens1976) reported

    @AppleSupport you really need to do something about not being able to send picture messages to android devices . It’s speaks volumes about the lack of tech in the iPhone . I’ve done all the suggested fixes and continue to have the same issue. Have resorted to fb messenger instead

  • MonteWarden1
    Monte Warden (@MonteWarden1) reported

    Help! I have been on FB Messenger w bots and techs for SIX HOURS to resolve an ad issue for a gig (my 202nd AD w NO ISSUES before!) that Fbook can't explain or figure out! @Meta @finkd @facebook

  • jonespina8
    Jon Espiña (@jonespina8) reported

    No internet again. Please check DM @PLDT_Cares . So you're not assisting customers via X anymore? FB messenger is useless. What's the use of ur X account is unable to help?

  • MarkTheMaat
    RaikoThings (@MarkTheMaat) reported

    FB messenger is broken?

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