Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wissen, Rheinland-Pfalz 11
Pasig City, National Capital Region 2
Toronto, ON 2
Sebastian, FL 2
Burke, VA 2
Richmond, VA 2
Cedar Rapids, IA 1
Arrondissement de Poitiers, Nouvelle-Aquitaine 1
Berlin, Land Berlin 1
West Lafayette, IN 1
Kennewick, WA 1
Auckland, Auckland 1
Lacey, WA 1
O'Fallon, MO 1
London, England 1
New Delhi, NCT 1
Stillwater, OK 1
Bruguières, Occitanie 1
Windsor, ON 1
Canton, NY 1
San Jose, CA 1
Plantation, FL 1
Surrey, BC 1
Thionville, ACAL 1
Miguel Hidalgo, CDMX 1
Pune, MH 1
Moncton, NB 1
Saint-Martin-d’Hères, Auvergne-Rhône-Alpes 1
Edmonton, AB 1
Braunschweig, Lower Saxony 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • MrKarnbauer George Karnbauer (@MrKarnbauer) reported

    @FitbitSupport my wife’s Versa 2 will receive notifications from iMessage, but not Facebook Messenger or Snapchat. In the Fitbit app, we go to account, her Versa 2. When we try to open Notifications, the button doesn’t open anything up. Can you please help?

  • BCamTX B (@BCamTX) reported

    @messenger Facebook messenger gives me a "send failed" error for images/photos and has been doing so all day. Is there a bug in the new update that was pushed out?

  • Simbi_007 Sim (@Simbi_007) reported

    @HelloMobile the prompt after the call. Not even messges to hellomobile facebook messenger has been helful. Not to mentioned call to support service or representative for over an 1 hour without anyone to pick my call.

  • Jafri1986 Always being myself (@Jafri1986) reported

    Checks twitter to see if Facebook messenger is down

  • Canuckbunny TorontoMama (@Canuckbunny) reported

    @moxies Pickering. I have messaged you on FB and on your Customer service page about a very poor order picked up yesterday.Hopefully you can respond.There is an email and fb messenger !

  • kervoo Kervin (@kervoo) reported

    @instagram @Haluulie My Instagram and Facebook messenger still not merged. Does anybody know how to fix this? I also can’t get messages colors!

  • ExplorinWDakota Exploring With Dakota (@ExplorinWDakota) reported

    Hey if anybody needs to get in touch please dm me on here because my Facebook messenger is not working today

  • coqui2950 luis tellado (@coqui2950) reported

    @HelloMobile i need help I'm calling and waiting time it's One hour or longer can't even get thru with Facebook messenger ar email

  • toelynnsan toelynnsan (@toelynnsan) reported

    Dear all of my fri from fb, dont send any messages to my fb messenger. I’m having trouble logging in fb My email n ph no: from fb have been removed.

  • PeteHanks1 Pete Hanks (@PeteHanks1) reported

    @TJS2001 @PureGym Its not working for me either! i have been waiting for someone to get in touch through DM and fb messenger

  • Icy263 Icy26 (@Icy263) reported

    @ASOS what’s the point of having a need help section that doesn’t work and what’s the point of having Facebook messenger If you can’t contact anyone! I just need you guys to sort out my refund!

  • magicroundabout Ross Wintle (@magicroundabout) reported

    ... We have explored London and New York looking for clues in Google maps. We have done crosswords, word searches, build cubes from 2D nets, broken codes, sent emails and got replies, chatted with people (bots, of course) on Facebook messenger... And still no end. It’s great!

  • 1stallianceCU 1st Alliance (Ayrshire) Credit Union (@1stallianceCU) reported

    We're having a issue with our phonelines at the moment. We are available via CU Online + and Facebook messenger until 4pm. We apologise for any inconvenience.

  • velvetdiablito gab (@velvetdiablito) reported

    My mom is such a Virgo that when she accidentally calls me on fb messenger she simply follows it up with the message: “Error”

  • LeMagnifique_66 The Ripper 333 (@LeMagnifique_66) reported

    @DemmelitionMH so here’s the issue. I made the video but it’s like eight minutes long. No social media platform will let me send the video in its entirety. I tried Facebook messenger but it trims it. Any ideas on how or where I can send the full video?

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