Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wissen, Rheinland-Pfalz 116
Köln, NRW 6
London, England 2
Oldenburg, Lower Saxony 2
Ashburn, VA 2
Atlanta, GA 1
Skandia, MI 1
Manchester, England 1
Rennes, Bretagne 1
Sheffield, England 1
Kennesaw, GA 1
Sydney, NSW 1
Montmagny, QC 1
Niceville, FL 1
Birmingham, AL 1
Castelnovo di Sotto, Emilia-Romagna 1
Colchester, England 1
Manila, National Capital Region 1
Perth, WA 1
Vancouver, BC 1
Portland, OR 1
Paris, Île-de-France 1
Bologna, Emilia-Romagna 1
Central, Central and Western District 1
Lublin, Województwo Lubelskie 1
Aalen, Baden-Württemberg Region 1
Henderson, NV 1
Danville, IL 1
Adelaide, SA 1
Tamuning-Tumon-Harmon Village, Tamuning-Tumon-Harmon Municipality 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • KarenzBotz Fun with Bots (@KarenzBotz) reported

    The Cloud That Entertains The reactor's down I call it hurts My music at the responsibility to interact with a Facebook Messenger

  • MrSamratX Samrat X সম্রাট (@MrSamratX) reported

    Exodus from WhatsApp is fine but if you're not uninstalling it, and FB messenger, merely exiting groups is not going to help much

  • raj221003 Raj Gajera (@raj221003) reported

    @czwevents @qatarairways They have worst customer service team. I have contacted over phone, email, twitter and Facebook messenger for my refund. It has been six months I haven’t received yet. Worst customer services team

  • BlueSummerGirl Blue Shiera Targaryen (@BlueSummerGirl) reported

    @Aeronius_McCoy @DFR_Author If you can uninstall facebook messenger, that may help. MIL has been sending "truth" vids & links on it and they all seem to have warnings about not posting to FB bc theyll be deleted by The Conspiracy.

  • WesleenHaclao Wesleen (@WesleenHaclao) reported

    @gomo_ph please help. I already activated the sim but the internet is not working. Did some troubleshoot but still the internet is not working. Maybe the sim is defective? Your customer service in facebook messenger is not replying at all.

  • wiIdgazelle gazelle (@wiIdgazelle) reported

    @Kumquat51937721 @Fabletics @lizakoshy Same issue with me. I can’t even connect to a live agent through a phone, live chat, Facebook messenger, or Twitter DMs. I also stopped getting tracking updates. It’s like they’re purposely refusing to communicate with customers.

  • KriguliPoeg Eduard Krigulson (@KriguliPoeg) reported

    @messenger @SHINeeStar633 The theme is present in Facebook Messenger, I can select it from the "Customise your chat" popup. Unfortunately, it changes the only emoji and not the chat background, same issue with all the themes. The app is up to date.

  • ArchdukeAdam MEISTER 187 (@ArchdukeAdam) reported

    @LoganYenser1 @TheLimitSkye @TomiLahren The proliferation of child exploitative material on social media is a massive problem. Facebook messenger had over 12 million images/videos reported last year. So yeah, it's not necessarily circulating out in the open w/o being detected, but it's still linked to the platform.

  • TAXACCOUNTGURU Mark Ramos (@TAXACCOUNTGURU) reported

    @talk2GLOBE i cannot connect to globe business prepaid wifi i bought. I reported to through facebook messenger but you cannot recognize your prepaid wifi number. Help please

  • realnicetgirl realnicetgirl 🏳️‍🌈🇪🇺🇬🇧🇵🇱 (@realnicetgirl) reported

    Cheers Facebook messenger. Promoted ads for Wish in my chats. Now it looks as if I'm contacting Wish customer service to ask were those things for my car or my bottom. Actually I needed to have the Nicholas Cage sweatpants delivered the next size up.

  • LouiseC49324492 Louise Clarke (@LouiseC49324492) reported

    @GAMEHelps I have sent private DM, private Facebook messenger messages and a complaint through resolver yet have had no resolution or confirmation of return. Terrible customer service @GAMEHelps @GAMEdigital

  • eWizis ¿Wizi? (@eWizis) reported

    @k0ntxt @RobbieLink7 @everimperial No problem con iPhone text message Facebook messenger mcMan

  • raj221003 Raj Gajera (@raj221003) reported

    @pesaltruth @qrsupport @qatarairways I am waiting for last six months. Keep giving false hope and lying. Done plenty of tweet. Contact customer service over phone, email, Facebook messenger. No positive out come so far. They busy to cheat their customer. Avoid to travel to Qatar airline in future if possible.

  • zeletrik Patrik Zelena (@zeletrik) reported

    @SuperSaf The problem with IMs that everybody has to use one or you need to have a lot of them installed. In central Europe the majority of the people uses Facebook and FB messenger. A reasonable size group may use Viber for IM but basically that's all, so we doesn't reall have an option

  • pi_11010 Pao (@pi_11010) reported

    Had a problem with @PLDTHome. Reported it via FB Messenger @ around 7am. They called and resolved it @ 12nn. I was actually worried that it won't be resolved because I just filed a ticket online. Nicely done.

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