Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wissen, Rheinland-Pfalz 53
Minneapolis, MN 2
Berlin, Land Berlin 2
Viroinval, Wallonia 1
Essen, NRW 1
Upper Sandusky, OH 1
Tarlac City, Central Luzon 1
Ontario, NY 1
Lugo, Galicia 1
Héming, ACAL 1
Saint-Maur-des-Fossés, Île-de-France 1
Antananarivo, Analamanga Region 1
Watertown, NY 1
Vigo, Galicia 1
Meerut, UP 1
Puerto Vallarta, JAL 1
Menen, Flanders 1
Houston, TX 1
Köln, NRW 1
Somers, CT 1
Kansas City, MO 1
Moissat, Auvergne-Rhône-Alpes 1
Torreilles, Occitanie 1
Yuma, AZ 1
Hoorn, nh 1
Delegación Cuajimalpa de Morelos, CDMX 1
Ottawa, ON 1
Chouppes, Nouvelle-Aquitaine 1
Wellington, Wellington 1
Somerville, MA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • letsaultweet maybe: Saul (@letsaultweet) reported

    mfs ain’t got real service on they phones when you hear that fb messenger ring

  • mvannie Marc VanNiekerk (@mvannie) reported

    @WestJet I’m having trouble canceling a flight on web and using your app. Sat on hold for nearly 2 hours yesterday with no answer, Facebook messenger today for 2 hours and no reply and your website won’t give pages to ask for a callback. Help please?

  • Joannak_21 Asia🌻 (@Joannak_21) reported

    @SF_England i need to contact you but you dont have fb messenger anymore. Can someone help me out? Thanks

  • GaryJCobden1 Gary J Cobden (@GaryJCobden1) reported

    @HiltonHotels @HiltonHotels Evening - still no response to my direct message. Contact via FB Messenger unsatisfactory - offered Direct Bill option but this does not let me book hotel at the cheapest rate. Please help. All I want is to be able to offset the amount due against another booking

  • DiegoMorningst4 Mihawk (@DiegoMorningst4) reported

    I swear to ******* god. If you have my phone number and you message me on multiple other platforms to have a conversation I will literally burn your house down. There is absolutely NO REASON for you to message me on IG messenger and Facebook messenger and Twitter to have a convo

  • jessm227 Jess (@jessm227) reported

    @Facebook I keep getting bots from Denny’s in my active contacts list on Facebook messenger. Thing is I never messaged, approved or got a request. I tried muting & blocking but still see the contact in my active chat list. Can’t block their page either. #Help

  • AndrewDJ82 Andrew Johnson (@AndrewDJ82) reported

    @auspost Is it not clear from your system that I have provided this information via Facebook messenger? I am using Twitter for public accountability for what you are telling my privately via Messenger. It is time for @auspost to fix a failed system rather than individual complaints.

  • Paula1824 Paula1824 (@Paula1824) reported

    @SilkFred live chat hasn’t been available to me since Saturday, email no response. Fb messenger I got a reply but now vanished! Needed help with a gift voucher code items now out of stock & a order placed without gift voucher applied 😡 frustrating experience!

  • Aphropuphs Lisa Lisa & the Let's JAM! (@Aphropuphs) reported

    I’m tryin to figure out why the mover I paid to help me move some stuff last summer is sending me “hey beautiful” messages to my FB messenger and texts. I ignored the one from last fall but he is back. Do I need to find and message his wife??😒

  • Ayodeveloper Developer Dey for you 😊 (@Ayodeveloper) reported

    @omoalhajaabiola I also forgot to say that the last time I tried this, a client blocked me off. It was so difficult getting their mails and I resorted to using facebook messenger Do you face this issue too?

  • KarenzBotz Fun with Bots (@KarenzBotz) reported

    And that's a public service that don't make connections among their lives back from Facebook Messenger app, Woebot users

  • ke7zum Sarah A (@ke7zum) reported

    In the facebook messenger app for windows is there no way to go up and down through messages in focus mode?

  • Gasdude Derek M (@Gasdude) reported

    @MarcGarneau @AHousefather @SecBlinken How’s ya get ahold of them ??? FB messenger ?? ******* ridiculous that is how these people are notified to get to your designated areas w/o assistance. You stranded the people that helped our brothers,fathers,and sons. YOU and your merry band of idiots LET THEM DOWN !!!

  • Kindoflovelyst1 Kindoflovelystudios (@Kindoflovelyst1) reported

    @gooten - Do you ever check the help form submissions? I've tried Facebook messenger too.. Please tell me there's an email address I can try? I have been trying to reach out about an order for 2 weeks...

  • AyreSkyy Skyy Ayre (@AyreSkyy) reported

    Hey peeps! On FB messenger I asked people what they would do if they had a million dollars. A lot of people would pay off their debts and help their families and friends. That's kind. I like that. If I was rich I would try to do that too. High hopes!

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