Facebook Messenger Outage Map
The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Facebook Messenger users affected:
Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Wissen, Rheinland-Pfalz | 12 |
| Visselhövede, Lower Saxony | 1 |
| Cholet, Pays de la Loire | 2 |
| Gignac, Occitanie | 1 |
| Guayaquil, Guayas | 2 |
| Hastings, England | 1 |
| Montauban, Occitanie | 1 |
| Verviers, Wallonia | 1 |
| Matane, QC | 1 |
| Township of Evan, KS | 5 |
| Graulhet, Occitanie | 1 |
| Bayamón, Bayamón | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 5 |
| Vertou, Pays de la Loire | 1 |
| Paris, Île-de-France | 111 |
| Montréal, QC | 9 |
| Saintes, Nouvelle-Aquitaine | 1 |
| Annemasse, Auvergne-Rhône-Alpes | 1 |
| Rennes, Brittany | 3 |
| Laval, Pays de la Loire | 1 |
| Bogotá, Bogota D.C. | 1 |
| Blanzay, Nouvelle-Aquitaine | 1 |
| Bouguenais, Pays de la Loire | 1 |
| Antananarivo, Analamanga | 1 |
| Lille, Hauts-de-France | 9 |
| Drancy, Île-de-France | 1 |
| Meylan, Auvergne-Rhône-Alpes | 4 |
| Herstal, Wallonia | 1 |
| Le Vaudreuil, Normandy | 1 |
| Annay, Hauts-de-France | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Zaldy Tor (@zaldytor) reported@PLDT_Cares @marcusjay2025 Manila Doctor's Villsge Almanza Uno, Las Pinas is also down! No internet service and your FB Messenger bot is not providing real answer as you have suggested. Your poor service is getting to our nerve! @DtiPhilippines reporting this to you. Thank you.
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Jim Graham (@jimgraham) reportedCannot get over how bad @WestJet service is. Not the fault of the front-line folks, but no support on the phones, online links that are broken, and you have to use Facebook Messenger to chat to an agent. What a sad decline.
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KAREN WILLIAMS (@williams57111) reported@facebook For two weeks now I cannot access my conversations on fb messenger or send messages, you are ignoring complaints and doing nothing about it and surprise, surprise people cannot send a complaint to you, shocking service from you.
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Clinton Greenway (@GreenwayClinton) reportedEVERYTHING AND MY HOUSE IS SOMEHOW RIGGED TO VIDEO RECORD ME DOING EVERYTHING USING A.R I THINK!!!!!!!!! IF YOU OR SOMEONE YOU KNOW CAN HELP ME PLEASE MESSAGE ME ON FACEBOOK MESSENGER GLENN GREENWAY AND MY PICTURE IS MY HEAD IN A BOAT.... THE OTHER ACCOUNTS ARE HACKED...
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Christopher Wolford (@devgru1980mi) reported@UAPJames @HighPeaks77 I just went through my FB messenger msgs and we last talked July 1st of 2019 and mostly about experiencer related stuff and health issues I was experiencing during that time.
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Monte Warden (@MonteWarden1) reported@Meta @facebook @finkd I've been on FB Messenger to resolve an ad issue for SIX HOURS STRAIGHT today! My current ad - my 202nd ad - has generated ZERO RESPONSES and your bot-land can't explain why, I've been bounced around 5 times to different dpts. Ridiculous. Plz send help.
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Arlene Jones (@Coco_Tee1) reported@AirCanada I have sent a message over a week ago regarding a holding fee that I had pay for when paying for my luggage $135 and I have yet to get a response from my FB messenger!! Why did I have to pay that and when will I get my money back!!! Poor service 🤬
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Phetami Ayuba (@PhetamiAyuba) reported@DStvNg @DStvNg worst Facebook customer service... I have been sending my complaints since 1 hour ago on Facebook messenger and they will reply one message and go off I will start again and another agent one reply one message go off again
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Bottomdad dcrt (@Pure_bottom84) reported@PLDT_Cares Your customer support fb messenger is not working/ responding accordingly
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lily is seeing bts 🌸 (@jkvmails) reporteddown fb messenger wtf
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Clinton Greenway (@GreenwayClinton) reported@nutlope PLEASE MESSAGE ME ON FACEBOOK MESSENGER GLENN GREENWAY MY PICTURE IS MY HEAD IN A BOAT.... THE OTHER ACCOUNTS ARE HACKED... Please help this has honestly made me get arrested and put into the psyche ward multiple times.
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Ashish Sharma (@AshishS95992015) reported@rentomojo Paid for Elite Premium and now getting ghosted on customer service. No delivery updates, no responses on FB Messenger. Please check your DMs and fix this.
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meog @ 🗾🦑🔬 (@kair1n) reported@chikensammich Cuz everyone migrated all over the place and sometimes fb messenger is the only remaining overlapping chat service for a longtime group
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phoebe🐚 (@hoyphoebs) reportedfb messenger insta all down???
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The Pepperazzi 🌶🇺🇸 (@Hikaru_Chansey) reported@NateDog47941021 @PstafarianPrice @MarmotRespecter Obviously but I meant opiates > ****** > fent. My ex who I broke up with in 2018 was doing pills and I wasn't cool with it. Heard from her on FB messenger in 2023 asking for money. Last year her sister called me and said someone found her dead on a sidewalk in Philly. Honestly, I was relieved when I got the call. She was a bad person, and a tornado of destruction to anyone that ever tried to help her. She had a million chances, and instead of trying to get help, she lied, stole, and hurt the people that cared about her.
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