Facebook Messenger Outage Map
The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Facebook Messenger users affected:
Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Wissen, Rheinland-Pfalz | 14 |
| Kinshasa, Kinshasa | 1 |
| Paris, Île-de-France | 10 |
| Aix-en-Provence, Provence-Alpes-Côte d'Azur | 2 |
| Moncton, NB | 1 |
| Valenciennes, Hauts-de-France | 1 |
| Kassel, Hesse | 1 |
| Loudun, Nouvelle-Aquitaine | 3 |
| Chicago, IL | 1 |
| Warsaw, Mazovia | 2 |
| Limoges, Nouvelle-Aquitaine | 1 |
| Wigan, England | 1 |
| Granada, Andalusia | 1 |
| Thunder Bay, ON | 1 |
| Offenburg, Baden-Württemberg | 1 |
| Vaudreuil-Dorion, QC | 1 |
| London, England | 5 |
| Huy, Wallonia | 1 |
| Bethlehem, PA | 1 |
| Paphos, Pafos | 1 |
| Derval, Pays de la Loire | 1 |
| Ottumwa, IA | 1 |
| Grand Haven, MI | 1 |
| Argelers, Occitanie | 2 |
| Arroyo Grande, CA | 1 |
| Thuré, Nouvelle-Aquitaine | 1 |
| Ashburn, VA | 1 |
| Rome, Latium | 1 |
| Kirchen, Rheinland-Pfalz | 17 |
| Kamloops, BC | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Day Jewish (@DanielDayJewish) reportedMeanwhile @facebook's help section mentions that this is specifically a risk but not that you or they can do anything about it Other reports say that the link goes directly to a site that looks like settings in FB messenger, so users never know that they've left FB's sites
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jane walton (@janewalton10) reported@BritishGasHelp I've have sent via FB Messenger - however, auto reply says only available 9-5, when I'm at work. However, hoping for resolution as promised email not materialised. You do make it hard to reach you and deal with issues!
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Amy Harwood (@amyharwood5) reported@HalfMoonJamaica I have tried to contact you via the contact page on your website (which is not working), an email address found on FB, FB messenger and Instagram DM. No replies. A poor show from Jamaica's highway rated resort and @Forbes travel guide winner. Please help! 🤞
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SHOP2712.CA (@Shop2712) reported@WestJet BFFR!! I’ve called again this morning at 6:30am an agent answered at 8am, she was super helpful but her system was down so she was waiting on quotes to make my change AND again you’re system hung up after 2 hour mark!!! Plus still no reply from my dm or fb messenger!!
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Kyle O'Connor (@KyleO83) reported@FlySwoop please provide a number to contact customer service. Facebook Messenger and Instagram is not an appropriate contact method.
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driving expert (@csgouncledotgg) reportedThere were rumors of a guy in my year in high school planning to go on a rampage on the last day so to help my chances of being spared I sent him a link to a beartooth song on facebook messenger and never spoke with him again
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Jacqui Deevoy (@JacquiDeevoy1) reportedI forwarded a voice note in error on FB Messenger yesterday. I went to delete it immediately but it would only ‘delete for me’. I quickly checked online in a state of panic and to see if there was any way to stop the recipient seeing the message. I read in one article that it can be deleted within ten minutes of sending but that wasn’t the case for me. Any idea why deletion isn’t possible in such cases?
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Amit (@amitsaturn) reported@umobile Why your app is not working? I am unable to login or topup. Your Artificial intelligence (stupidity) based bot on fb messenger is taking me circles not letting me connect with humans to resolve the query. Kindly get some humans to respond.
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Jim Safranek (@jimsafranek) reported@PaleoLaura I contacted the FOP admin Jason Robert Patton via fb messenger to find out what the problem is.
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Dave Weitz (@dweitz66) reported@Ticketmaster_NZ I have been trying desperately to reach someone there all week about a ticket transfer issue. Have tried emailing, FB Messenger, and now Twitter. Could someone please DM me so I can get this resolved?
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naked and famous (@TheGrainiac) reportedJust got a reply on FB messenger from a message I originally sent 4 1/2 years ago so help me God.
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Richard (@Richard87558021) reported@RepAdamSchiff Let's prove who is the lairs and the real laws breakers are that would be the ones in Washington DC yes I know all the news media Facebook messenger and Twitter helping you just liked the FBI US Marshalls CSI CIA secret service and ECT time too prove all of you guilties
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Adina McDonald (@mcdonald_adina) reported@maildotcom I have been unable to access my email for the 3rd day. Submitted issue thru your online help.. no response. Contacted thru Facebook messenger got a reply at 1:15am EST we were closed. I need access to my email this is not acceptable.
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Paul Juson (@JusonPaul) reported@DFS Sent through on Fb messenger. guess what no response. I had to ring your customer service this morning and it appears NOTHING has been done to sort. Was meant to have friends over last night-CANCELLED meant to be going out this am-CANCELLED in case a sofa might turn up. LIVID!
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Sir-Brown 👑 (@OEverbrown) reported@maryakpa_n It's been long I went to the bank.. I just do my thing through email or online customer service on X or Fb messenger
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