Facebook Messenger Outage Map
The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Facebook Messenger users affected:
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Multimedia
Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Wissen, Rheinland-Pfalz | 121 |
| Köln, NRW | 3 |
| London, England | 2 |
| Oldenburg, Lower Saxony | 2 |
| Ashburn, VA | 2 |
| Birmingham, AL | 1 |
| Castelnovo di Sotto, Emilia-Romagna | 1 |
| Colchester, England | 1 |
| Manila, National Capital Region | 1 |
| Perth, WA | 1 |
| Vancouver, BC | 1 |
| Portland, OR | 1 |
| Paris, Île-de-France | 1 |
| Bologna, Emilia-Romagna | 1 |
| Central, Central and Western District | 1 |
| Lublin, Województwo Lubelskie | 1 |
| Aalen, Baden-Württemberg Region | 1 |
| Henderson, NV | 1 |
| Danville, IL | 1 |
| Adelaide, SA | 1 |
| Tamuning-Tumon-Harmon Village, Tamuning-Tumon-Harmon Municipality | 1 |
| Fishers, IN | 1 |
| Puebla, PUE | 1 |
| Albuquerque, NM | 1 |
| Barrow in Furness, England | 1 |
| Mexico City, CDMX | 1 |
| Hannover, Lower Saxony | 1 |
| Vernon, Normandie | 1 |
| Sin-le-Noble, Hauts-de-France | 1 |
| North Canton, OH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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w1254
(@wazzaelb) reported
@iqos_support_lb You guys are ridiculous, priding yourself with international coverage on the iqos device yet when something happens and we try to message on FB messenger you never respond - can you please address this super poor customer service!!!
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Heather Hahn
(@HeatherHahn3) reported
@SouthwestAir problems with your website and customer service phone line. Tried to book flight, got an error after paid. Paypal says pending. Email from Paypal but not SWA. FB messenger gave auto message, no help. Been on phone waiting over an hour, despite saying 22 min.
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Dharmendra Jore
(@dharmendrajore) reported
@kneeleycult @clarksshoes Im trying to connect with customer care over phone/ email but to no avail. No response to my tweet, though FB messenger sent me one, but that too didn't help. Can you help me pls. My return is stuck for choosing wrong reason. Have no option to choose correct one. 😔
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Kimberly Hyatt
(@hyatt_kimberly) reported
@brinks_home Someone has reached out to me on Facebook Messenger. I will give her the opportunity to fix this first.
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SnarkyPam
(@SnarkyPam) reported
@Popehat The idiot who spoofed me in FB Messenger was foiled by a grammatical error. All my former communications team coworkers immediately realized I hadn't written it and alerted me to it quickly.
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Fun with Bots
(@KarenzBotz) reported
Don't try to choose between getting back then, when both free therapy bots turn the help from Facebook Messenger app, Woebot
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Tūwharetoa Rob
(@Robtane) reported
@TicketmasterSE Your customer service via Facebook messenger on Friday “I will come back to you and you just have to wait for my help. The system settings in your order have to get changed frist. Have a nice weekend!” You mixed up my Mitski tickets #poorcustomerservice
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$er ja bera dev
(@itsdevbear) reported
web2 me: oh no facebook messenger is down web3 me: oh no discord is down
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Ladan Siahpoosh
(@LadanSiahpoosh) reported
@airtransat I’m now on hold for a live agent on Facebook messenger and I’m hold on your 416 and 1800 number @airtransat do you consider this a good customer service ??
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Dr. Sheba A-J
(@ShebaAJ) reported
@KLM hey I need some help with a booking I just made. no answer on the phone or on Facebook messenger and your website has not improved in 2 years. please help!
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Samonster X
(@Punkrock_666) reported
Better fix fb messenger #Facebook
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Kitty Craft
(@hedwig47501) reported
@ProblyWatchinTv Lol naw I've seen that article as well lol I'm even nervous when I set my phone down after being on fb messenger..accidentally hitting that streaming button or video calling a friend lol
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Amy Baten
(@BatenAmy) reported
@SmithandCult I have been trying to reach customer service about my 3eb collection for a week! I have emailed and used Facebook Messenger (as stated in the customer service area). Is there any other way that would be better?
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Sriram Venkatesan
(@srirampv) reported
@SingaporeAir Fyi, the same booking i did change myself 10 days ago. Pls fix a time when they will call to assist. What about the faulty chat queue in facebook messenger that made me wait for 3 hours ?
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ekram afridi
(@ekramafridi) reported
@telegram @naeem92_ On same internet service, the Facebook messenger, WhatApp, and other messengers are working properly without telegram
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