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Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Vancouver, BC 1
Kirchen, Rheinland-Pfalz 8
Quezon City, Metro Manila 1
Fort Worth, TX 1
Tegucigalpa, Francisco Morazán 2
Dinas Powys, Wales 1
London, England 4
Township of Evan, KS 2
El Paso, TX 1
Hoisington, KS 1
Orlando, FL 1
Stockholm, Stockholm 1
Tunis, Tūnis 1
Woodbury, NJ 1
Ciudad Jardín, MEX 1
Oxford, England 1
Paris, Île-de-France 7
Laval, QC 1
L'Union, Occitanie 1
Sarreguemines, ACAL 1
Göteborg, Västra Götaland 1
Indianapolis, IN 2
Saint-Marcel, Auvergne-Rhône-Alpes 1
Spring, TX 1
Mendoza, MZ 1
Saltillo, COA 1
Aix-en-Provence, Provence-Alpes-Côte d'Azur 1
Reading, PA 1
Lille, Hauts-de-France 1
Sotteville-lès-Rouen, Normandy 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • MonteWarden1
    Monte Warden (@MonteWarden1) reported

    @Meta @facebook @finkd I've been on FB Messenger to resolve an ad issue for SIX HOURS STRAIGHT today! My current ad - my 202nd ad - has generated ZERO RESPONSES and your bot-land can't explain why, I've been bounced around 5 times to different dpts. Ridiculous. Plz send help.

  • Grake
    Gra-ke⁷ 😏😼 (@Grake) reported

    @enjoyGLOBE i cannot track my request in your globeone app, FB messenger couldn't address my concern. help please.

  • amyharwood5
    Amy Harwood (@amyharwood5) reported

    @HalfMoonJamaica I have tried to contact you via the contact page on your website (which is not working), an email address found on FB, FB messenger and Instagram DM. No replies. A poor show from Jamaica's highway rated resort and @Forbes travel guide winner. Please help! 🤞

  • janewalton10
    jane walton (@janewalton10) reported

    @BritishGasHelp I've have sent via FB Messenger - however, auto reply says only available 9-5, when I'm at work. However, hoping for resolution as promised email not materialised. You do make it hard to reach you and deal with issues!

  • lukr3sh4_95
    LukeCresha (@lukr3sh4_95) reported

    @InsecurityPolic @enjoyGLOBE Shocks!...aside from Globe At Home FB Messenger, you may coordinate your connection concern on the GlobeOne app HELP...if you have a broadband postpaid service, search Alagang Globe Viber groups...then select your location on their list to join...

  • badeuminLZJ
    372kph. (@badeuminLZJ) reported

    everyone help. I reread my facebook messenger with my ex 12 years ago and I wanna puke siala bapak cringe aku dulu dulu 😭😭😭

  • NcWI43
    Nick (@NcWI43) reported

    @FlyFrontier You screwed me over AGAIN! Now I’m trying to use the $200 voucher you sent and it’s only loaded with $125 and expires tonight. Can’t call for help because apparently customers would rather be on hold for hours over Facebook messenger or your website. How can this be fixed?!

  • xxx_kimbo_xxx
    Kim (@xxx_kimbo_xxx) reported

    @apchara PS Does not help that FB messenger still isn't working for me!

  • Author_S_Miller
    Author Stuart Miller (Indie) (@Author_S_Miller) reported

    @chenpink_author That's happened to me too lol I must have everything written down, texted, or sent via Facebook messenger, otherwise, I'll forget the item I needed to get so I have to call the family to re-confirm the item.

  • MPowersNorrell
    Mandy Powers Norrell (@MPowersNorrell) reported from Lancaster, South Carolina

    @cstegmaier Yes! I didn’t even know what it was years ago and didn’t have it on my phone and ultimately found out a constituent was furious w/me for not fixing an issue - though she’d never called or emailed my office. Only used Facebook messenger. 😳

  • ChanceyKnows
    Justin (@ChanceyKnows) reported

    @facebook help! upgraded from iphone 11pro max to 17 pro max, in fb messenger all my chats are gone from 2024 til todays date. the new iphone shows encryption but my old messenger doesn't. i need the message history!!

  • BeanLeMoo
    Bean Le Moo (@BeanLeMoo) reported

    Tech help needed - how do I get messages on WhatsApp, fb messenger and iMessage not to show up a preview of the message when my phone is locked. Can’t for the life of me sort it …brain is not functioning today. But I need to make sure mini moo doesn’t see contents of anything

  • wonderchef
    Wonderchef (@wonderchef) reported

    @sobitarora We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)

  • n_snejana
    Snejana n. (@n_snejana) reported

    @sefkateliorgtr oh GOD, STOP THIS MURDER FOR PEOPLE! I offer to help an orphan. Write to me on Facebook messenger!

  • dstevens1976
    PineyVolfan (@dstevens1976) reported

    @AppleSupport you really need to do something about not being able to send picture messages to android devices . It’s speaks volumes about the lack of tech in the iPhone . I’ve done all the suggested fixes and continue to have the same issue. Have resorted to fb messenger instead

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