Facebook Messenger Outage Map
The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Facebook Messenger users affected:
Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Wissen, Rheinland-Pfalz | 116 |
| Köln, NRW | 3 |
| London, England | 2 |
| Oldenburg, Lower Saxony | 2 |
| Ashburn, VA | 2 |
| Castelnovo di Sotto, Emilia-Romagna | 1 |
| Colchester, England | 1 |
| Manila, National Capital Region | 1 |
| Perth, WA | 1 |
| Vancouver, BC | 1 |
| Portland, OR | 1 |
| Paris, Île-de-France | 1 |
| Bologna, Emilia-Romagna | 1 |
| Central, Central and Western District | 1 |
| Lublin, Województwo Lubelskie | 1 |
| Aalen, Baden-Württemberg Region | 1 |
| Henderson, NV | 1 |
| Danville, IL | 1 |
| Adelaide, SA | 1 |
| Tamuning-Tumon-Harmon Village, Tamuning-Tumon-Harmon Municipality | 1 |
| Fishers, IN | 1 |
| Puebla, PUE | 1 |
| Albuquerque, NM | 1 |
| Barrow in Furness, England | 1 |
| Mexico City, CDMX | 1 |
| Hannover, Lower Saxony | 1 |
| Vernon, Normandie | 1 |
| Sin-le-Noble, Hauts-de-France | 1 |
| North Canton, OH | 1 |
| Kraków, Województwo Małopolskie | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Ubaid ur Rehman Awan
(@UbaidAwan) reported
One of pathetic customer service experienced from @Faysalbankltd including phone calls, WhatsApp, fb messenger and other online medium.
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eric muhingi
(@muhingi89) reported
@JohnKam11685328 @Safaricom_Care @SafaricomPLC Please attend to my issue. It is in your DM. I have sought assistance via Facebook messenger but nothing. Calling 100 and being kept on hold for over 30 minutes. So frustrating.
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lex™✨ @ awa
(@cosphotographs) reported
also please ignore the terrible quality this was originally recorded on facebook messenger and then downloaded from the app
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Emma Saxton
(@Emj0804) reported
@MuscleFoodUK Hello, I haven’t received my order from you guys on Monday. It says it’s delivered on my account though but I haven’t had no correspondence from DPD like usual. I have tried messaging on the account but it’s not working. And I haven’t had a response on facebook messenger.
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🎄🎁 Shannon 🎁🎄
(@Shnoune) reported
@GingerVieira @FreeStyleDiabet You can report failed sensors online, or through Facebook Messenger. Sorry, it doesn't help your current situation, but might save time in the future?
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Wilfredo Gomez
(@DaGreatDecision) reported
Down bad is opening up Facebook messenger and noticing in the active/online section the profile pics of the three biggest crushes of your life
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David Hatton Books
(@davidhattonbook) reported
@EON_SE_en what’s the point in having a watsapp and fb messenger contact service if you don’t reply? Over twenty four hours I’ve been waiting. Just utterly shocking service. How do we contact you??
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Matthew
(@MattBondie) reported
@MeyerGroupLtd Hi, I placed an order from the Circulon UK website and I’ve not received my order. Please can someone help? I’ve tried contacting Circulon on Twitter, WhatsApp and Facebook messenger but no response!!!
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Dr. Ronald Miller
(@docmillka) reported
@josephmring @Verizon The rep on fb messenger told me there's an outage in our area (Florence). She does not have a repair time. I've seen many others in Florence posting about Verizon phone outages!
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Kay.
(@_777Kayy) reported
My fb messenger been down for 2 weeks 🙁
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Mark Paciocco
(@MarkPaciocco) reported
@jookiplay I’m having trouble with an order I placed. I tried contacting jooki via email and fb messenger. Can you please help me out?
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brutusmagnusson
(@brutusmagnusson) reported
@kobohelp faulty device (Kobo Sage & power cover), but worse than that, terrible service. Website chatbot is useless, Facebook messenger bot just sends articles based off of keywords. All negative trustpilot reviews just have the same copy/paste response directing you to use them
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David lydon
(@david_lydon) reported
@nsandihelp Every time I enter the texted authorisation code it just goes back into the login page. My browser google chrome is up to date. Your live chat is not available. The Facebook messenger is an automated response. The freephone number you provide only works in UK and I’m on holiday.
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angelkeys
(@AngelKeys247) reported
@boohooMAN Dreadful customer service! I contacted you via Facebook messenger (as per your instructions) this morning. Hours later and still not a response! When are you going to provide even a basic level of customer service?
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Volodymyr Tuchapskyy
(@volynianyn) reported
@muv_mi A big problem is that i can’t contact the service, as you don’t have any other contact except if Facebook messenger! i don’t use Facebook! I topped up my balance for 490 baht and after 24 hours my balance is still 0!!!!! how is that can be possible??!!!