Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mexico City, CDMX 4
Betzdorf, Rheinland-Pfalz 4
Toulouse, Occitanie 3
Melbourne, VIC 2
Phoenix, AZ 2
London, England 2
Lima, Provincia de Lima 2
Nottingham, England 2
Mountain Ash, Wales 2
Sydney, NSW 2
Zionsville, IN 1
Cumnock, Scotland 1
Lévis, QC 1
Hamilton, ON 1
Kingfisher, OK 1
Szczecin, Województwo Zachodniopomorskie 1
Lille, Hauts-de-France 1
Caerphilly, Wales 1
Lerma de Villada, MEX 1
Ottawa, ON 1
Paranaque City, Calabarzon 1
Millersville, MD 1
Genappe, Wallonia 1
Monterrey, NLE 1
Moscow, IA 1
Córdoba, VER 1
Pullman, WA 1
Ciudad Victoria, TAM 1
Pujilí, Provincia de Cotopaxi 1
Augusta, ME 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • KarenzBotz Fun with Bots (@KarenzBotz) reported

    Facebook Messenger app, Woebot and dogs, for a valuable service to pass.

  • jessyjane88 Jessica (@jessyjane88) reported

    @GWRHelp I’ve tried to message on Facebook messenger but it won’t let me contact. I’m trying to sort a refund as my friends and I didn’t use the tickets I bought but it won’t allow me. I have evidence that we didn’t used tickets. Please help.

  • serenastweeting Serena ن​ in London (@serenastweeting) reported

    @ThatChristinaG You'd think they'd have a system that held those messages in another list, like 'message requests' on FB Messenger and ideally, a way of scanning and quarantining suspected spam. This problem with spam is going to harm LI if they don't sort it out.

  • VAEPinfo Vaping Advocacy & Education Project (@VAEPinfo) reported

    @Hootsuite_Help can you help me with communicating with a person, the Answer Bot is useless and Facebook messenger gave me one response and nothing since. I need to communicate with a human to solve this problem.

  • _Meyonic Ric Meyer (@_Meyonic) reported from Spokane, Washington

    is Facebook messenger down?

  • divawrangler Diva Wrangler (@divawrangler) reported

    @KLM My friend booked tix on 5/9 on your German site. She paid, € left account, but no tix issued. Both German and US cust. service #’s disconnect after 35mins, on FB messenger she was told she needs to call because she doesn’t have tix #. It’s been weeks now. Any help? Thx!

  • JocelinoRodrig Jocelino Rodrigues (@JocelinoRodrig) reported

    @SF_England @SLC_Repayment @SLCComms Messages sent to the link you provide don't seem to go through - Facebook messenger returns the following: error: "Couldn't send message". Is there an email or another form of contact?

  • Missguided Missguided (@Missguided) reported

    @Clareol1 We're sorry you're having issues DM'ing us. If you could kindly try our other channels such as Facebook messenger or email us and we'll gladly assist. Apologies for the trouble caused.

  • papampam_ p. p. (@papampam_) reported

    @oh_softboii Please ask your friend ONE thing: ACTIVATE "SHARE LOCATION" FROM FB MESSENGER. Get the location, then call the police to report and ask for help. Give the police the location.

  • Crazypaul1991 Paul Currie (@Crazypaul1991) reported

    @cyber_tech_1 my fb messenger not working wont open all day and today how fix it?

  • 2arinkorpool Aim to misbehave (@2arinkorpool) reported

    @CenturyLinkHelp @Golf_addict18 We're put Friday through Tuesdsy. Don't bother contacting them, it's a waste of time. I'm at 15 hours waiting for a reply to FB messenger. Chat just repeated "outage in your area".

  • sssjjjjjh (@sssjjjjjh) reported

    hello one thing I do not recommend is scrolling all the way down on the fb messenger app

  • ClaireK44 Claire Kyzer (@ClaireK44) reported

    @AerLingus I have been on hold for 45 minutes and no-one is responding to my direct messages on twitter or on Facebook messenger. I arrived at airport and there was no flight despite receiving a confirmation email May 30th from Aer Lingus. I need help. Please advise.

  • MarMar_760 MarMar760 (@MarMar_760) reported

    During this spiritual journey I've officially deleted my Facebook, FB messenger, Snapchat and Instagram accounts temporarily. Not sure when God will grant me the opportunity to login again but I was able to send her one last message before doing so. #Grateful #Committed #Inlove

  • willcat12 Natty ***** (@willcat12) reported

    Is anyone else having issues with FB messenger on their phone?

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