Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wissen, Rheinland-Pfalz 123
Köln, NRW 6
London, England 2
Oldenburg, Lower Saxony 2
Ashburn, VA 2
Birmingham, AL 1
Castelnovo di Sotto, Emilia-Romagna 1
Colchester, England 1
Manila, National Capital Region 1
Perth, WA 1
Vancouver, BC 1
Portland, OR 1
Paris, Île-de-France 1
Bologna, Emilia-Romagna 1
Central, Central and Western District 1
Lublin, Województwo Lubelskie 1
Aalen, Baden-Württemberg Region 1
Henderson, NV 1
Danville, IL 1
Adelaide, SA 1
Tamuning-Tumon-Harmon Village, Tamuning-Tumon-Harmon Municipality 1
Fishers, IN 1
Puebla, PUE 1
Albuquerque, NM 1
Barrow in Furness, England 1
Mexico City, CDMX 1
Hannover, Lower Saxony 1
Vernon, Normandie 1
Sin-le-Noble, Hauts-de-France 1
North Canton, OH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • HomeCafeCharlie Charlie Moritz (@HomeCafeCharlie) reported

    @PIMPMCGEE @AbigailShrier You can't post it on facebook messenger either. You get an error message. Try it!

  • sankiichu_ having fem!kl brainrot hours (@sankiichu_) reported

    I WANNA MAKE A STUPID KLANCE AU OF WHAT HAPPENED TO ME ON FACEBOOK MESSENGER WAY BACK ON 2019 BUT AS KLANCE AND WITH A TWIST BUT IDK HOW HELP

  • Icy263 Icy26 (@Icy263) reported

    @ASOS what’s the point of having a need help section that doesn’t work and what’s the point of having Facebook messenger If you can’t contact anyone! I just need you guys to sort out my refund!

  • BoojieNurse Nurse Jenkins (@BoojieNurse) reported

    With Snapchat, IG messages, FB messenger, FaceTime, Zoom, Skye and all this other crap, How the hell y’all still getting Catfished 🙄🙄🙄 Help me understand how this foolishness is still happening in 2021 ❓❓❓

  • Ls86603000 L s (@Ls86603000) reported

    @Ask_DP I'm now not on day 7 trying to get a returns label by email so I can take my parcel to the post office because your online system is not working. I have sent emails, DMs and a message on FB messenger. Please can someone deal with my request

  • EricMer37565732 unknown (@EricMer37565732) reported

    @Facebook @facebookapp Unable to login to Facebook messenger on the app and in messenger

  • coqui2950 luis tellado (@coqui2950) reported

    @HelloMobile i need help I'm calling and waiting time it's One hour or longer can't even get thru with Facebook messenger ar email

  • LoveLuce_xo L U C E (@LoveLuce_xo) reported from Bournemouth, England

    @PureGym how do I get hold of your customer service? I messaged on Twitter/FaceBook Messenger hours ago and still awaiting a response. Also called and it doesn’t work. My account is still showing as ‘pending’ and not ‘active’ and I would like to go to the gym. Please help 🙏🏽

  • sallygrenier Sally Grenier (@sallygrenier) reported

    @Expedia @ExpediaHelp @ExpediaGroup Can someone please help me rebook a flight using airline credit?? I've been on the phone for hours. Also on FB messenger waiting for 30 minutes. I step away for a few secs an an agent says hello then "oh sorry you're not there, bye". WTF??

  • isthatvieira Hamza (@isthatvieira) reported

    @najii101 my email is down check facebook messenger

  • FC_HealthDept FC_HealthDept (@FC_HealthDept) reported

    Our phones are currently down. Please contact us via email, Facebook Messenger, or call and leave a message, and we will get back to you as soon as we can. Our apologies for the inconvenience.

  • Canuckbunny TorontoMama (@Canuckbunny) reported

    @moxies Pickering. I have messaged you on FB and on your Customer service page about a very poor order picked up yesterday.Hopefully you can respond.There is an email and fb messenger !

  • app_pro Mary W (@app_pro) reported

    @zibin Mine is stuck in Facebook messenger, and old Bancore wont send it because it wont show up on the Bancorp exchange. Uh help

  • RitaJCompton2 Rita (@RitaJCompton2) reported

    @DrGregPatten I need your help! I can’t find a contact number fir you. Please contact me. I sent you a Facebook messenger last night.

  • 1stallianceCU 1st Alliance (Ayrshire) Credit Union (@1stallianceCU) reported

    We're having a issue with our phonelines at the moment. We are available via CU Online + and Facebook messenger until 4pm. We apologise for any inconvenience.

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