Facebook Messenger Outage Map
The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Facebook Messenger users affected:
Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Wissen, Rheinland-Pfalz | 18 |
| Oldenburg, Lower Saxony | 1 |
| Tequisquiapan, QUE | 1 |
| Coeur d'Alene, ID | 1 |
| Philadelphia, PA | 1 |
| Saint-Sébastien-sur-Loire, Pays de la Loire | 1 |
| Sousse, Sūsah | 1 |
| Lancaster, PA | 1 |
| Guayaquil, Guayas | 1 |
| Ben Arous, Bin ‘Arūs | 1 |
| Jacksonville, FL | 1 |
| Kinshasa, Kinshasa | 1 |
| Paris, Île-de-France | 10 |
| Aix-en-Provence, Provence-Alpes-Côte d'Azur | 2 |
| Moncton, NB | 1 |
| Valenciennes, Hauts-de-France | 1 |
| Kassel, Hesse | 1 |
| Loudun, Nouvelle-Aquitaine | 3 |
| Chicago, IL | 1 |
| Warsaw, Mazovia | 2 |
| Limoges, Nouvelle-Aquitaine | 1 |
| Wigan, England | 1 |
| Granada, Andalusia | 1 |
| Thunder Bay, ON | 1 |
| Offenburg, Baden-Württemberg | 1 |
| Vaudreuil-Dorion, QC | 1 |
| London, England | 4 |
| Huy, Wallonia | 1 |
| Bethlehem, PA | 1 |
| Paphos, Pafos | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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coffeethenquestions (@coffeethenquest) reported@vodafoneNZ The problem remains unresolved and I’m getting no responses on FB or FB messenger. Can we get some actual help please?
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SmallFryInvestor (@ASTSSPACEY) reported@TMFAssociates You have to think, who actually texts anymore? Thats all the service can do currently. Me and my friends exclusively communicate via FB Messenger, id say 90+% of the people i know use this as well, texting is dead therefore Starlinks service is redundant.
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Ross Barker (@RossB1987) reported@British_Airways can you pls provide me with an email address for your ‘customer relations’ as people on the phone lines can’t help, people on your fb messenger can’t help, your online forms to submitted info to your customer relations doesn’t work. 9 weeks and still waiting……
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AJ paul (@AJpaul84436582) reported@UBAGroup @OluwadepoJerer1 It is a shame that a transaction of N150,000 dispense error transaction was not reversed since February 3 after several complains via a branch office, Twitter, email and Facebook messenger. This business money for God sake. Pls I need urgent help.
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Feral Streader (@FeralStreader) reported@AdamConwayIE @MaxWinebach Lol why do they make all phones breakable i swear I've seen like 506 iphones with broken screens this year such a scam i swear if Nokia make a qwerty feature phone with FB messenger and twitt and infinity battery i would never buy a different phone
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saket sharivastava (@saketverma29) reported@flomattressin @flomattresscare Ordered 72x66x8 mattress, got 72x66x7 but charged full price. Sent videos/photos as asked via FB Messenger—now ignoring me. Demand replacement! Worst service. #FloMattress #ConsumerComplaint
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Mr. W (@eventhemark) reportedFb messenger down?
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Living in my bubble ⁷ (@bubblychiq21) reported@PLDT_Cares We've already lost our internet connection seven times this year. Do you really think I haven't tried contacting PLDT Cares through FB messenger? All I keep getting is that the issue has been escalated. But honestly, I don't feel any sense of urgency from your side.
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DTE_Energy (@DTE_Energy) reported@miimhortcorey We know this is a disruption to your day, and we’d like to help. Please send us a private message using Facebook Messenger, so we can look into this for you.
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Falseflagwars (@DickChenidid911) reported@PLAYairlines I filled out a stop over form a week ago - no response. I reached out to your Facebook messenger customer service and it's a joke. Kept asking for info I already provided and then a day later says hello... Can I please get some assistance? My case number is 189409
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𝕸𝖊𝖗𝖈𝖚𝖗𝖎𝖆𝖑 𝕾𝖍𝖎𝖋𝖙 (@LindsayMcLaugh1) reported@ryangerritsen To be fair, before encrypted sm, the cops got ahold of fb messenger chats as evidence all the time. They just needed a court order. They can still get your insta chat. Encryption is great if you’re a normal person. But it does protect pedos sharing CSAM. That’s the problem.
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Faerybhee (@faerybhee) reportedFacebook Messenger, Whatsapp, Viber, Instagram messages, Twitter, Telegram, texts, and if it calls for desperate actions, a phone call. When one friend would not even reply or communicate that poses a problem. There were times we had to go to their places to check on them.
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4Patriots (@4PatriotsLLC) reported@Clay28311788 Oh sorry Clay, you were saying you wanted a discount, I was gonna help you out. You can send us a private message on twitter or on in Facebook messenger
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Christopher Wolford (@devgru1980mi) reported@UAPJames @HighPeaks77 I just went through my FB messenger msgs and we last talked July 1st of 2019 and mostly about experiencer related stuff and health issues I was experiencing during that time.
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Monte Warden (@MonteWarden1) reportedHelp! I have been on FB Messenger w bots and techs for SIX HOURS to resolve an ad issue for a gig (my 202nd AD w NO ISSUES before!) that Fbook can't explain or figure out! @Meta @finkd @facebook
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