Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wissen, Rheinland-Pfalz 99
Köln, NRW 5
Adelaide, SA 2
Guadalajara, JAL 2
London, England 2
Oldenburg, Lower Saxony 2
Ashburn, VA 2
Lewiston, ME 1
Knoxville, TN 1
Saint-Pierre, Réunion 1
Talmont-Saint-Hilaire, Pays de la Loire 1
Tucson, AZ 1
Alness, Scotland 1
Bourges, Centre-Val de Loire 1
Castle Cary, England 1
Belleville, ON 1
Nantes, Pays de la Loire 1
Mumbai, MH 1
Nampa, ID 1
New Milford, CT 1
City of London, England 1
Bonn, NRW 1
Glasgow, Scotland 1
Austin, TX 1
Macclesfield, England 1
Telford, England 1
Norwich, England 1
Ladd, IL 1
Menomonee Falls, WI 1
Atlanta, GA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • tonyangrosa Toni Rose Palconit (@tonyangrosa) reported

    @EntregoPH poor service! Until now I have not received my items which was supposedly delivered last Dec. 13. Entrego replied through Facebook messenger were done by chatbots. Poorly handled. To date no feedback /updates.

  • Justin11914590 Justin (@Justin11914590) reported

    For anyone effected by the AT&T outage: if you can connect to wifi you make WiFi calls. You can still text from IPhone to IPhone. You can still use face time and FB messenger. Provided you are accessing a WiFi network.

  • thepaigeyg4 paige ||-// (@thepaigeyg4) reported

    is facebook messenger down bc it says i can't reply to any of my friends

  • sravika_v Sravika v (@sravika_v) reported

    @AshishStockTalk while you bask in the glory of positive feedback. I would have appreciated if you replied to newly enrolled people having issues. I contacted via email , FB messenger and this is the third attempt trying to ask access to the inner circle.

  • DFlynn1283 Danielle Flynn (@DFlynn1283) reported

    @ReserveBar Worst customer service ever!!! I ordered 2 Johnnie Walker 12 days of Discovery and only received 1!!! This was a Christmas gift. I contacted you on the 23rd and NO ONE has gotten back to me since. I have called, emailed, messaged on Facebook messenger and Nothing!!!!

  • venisew Venise(Van Whit)Whitaker (@venisew) reported from Philadelphia, Pennsylvania

    Still working in my pjs. Not by choice by need for swift response time to calls for help: by phone, FB messenger/tags, text and email. PHL residents need rental relief, stimulus money, affordable housing and unemployment.

  • patriotares Tim Warren (@patriotares) reported

    @OratorBlog I'm checking them out. Att down Verizon is working 911 systems are down in various places Can only co.municate thru FB messenger or landlines.

  • Kat_E907 Kat (@Kat_E907) reported

    @JohnBarrowman Yeah I saw that in my Facebook messenger group with people from all over the world. It said some things may be restricted due to new rules but they’re trying to fix it. I’m guessing the new rules are good in theory to cut down on bad intent messages, but not good in practice.

  • donttrustken Josie Mcvey (@donttrustken) reported

    Everytime I talk to this boy he got a problem 💀 this why he stay in fb messenger and not in my face

  • kimak kim🦩🇺🇸 (@kimak) reported

    @Maureen_abms changed their terms of service read they have access to all on your account even phone calls etc plus cannot sue etc.. if you search ig terms of service pops up for now deleted them off my phone plus fb messenger not sure what is true or not but good to find out the truth

  • DKMew Darren Mew (@DKMew) reported

    @bt_uk how do I get help today? Fibre you fitted Xmas Eve stopped working already. Called the help desk and after a long wait got hung up on. FB messenger team not responding, my engineer says speak to helpdesk. Only waited 2 months for broadband and had it 1 day #WhatAService

  • frankysbraid amber ☃️ (@frankysbraid) reported

    facebook messenger has gone down the shitter

  • kfury Kevin Fox 🦊😷 (@kfury) reported

    When someone tells you, a near stranger, that they’re an introvert with major social anxiety with 1-1 conversations and therefore can’t help with your personal issue, why the hell would your next move be to Facebook Messenger Call them? Asking for a multiverse version of myself.

  • BrendonBosworth Brendon Bosworth (@BrendonBosworth) reported

    @KLM what is the best way to get hold of an agent to help with a ticketing issue related to updated #covid regs? Have tried your call centres, whatsapp, and FB messenger to no avail. Thank you.

  • jccandanedo JC Candanedo (@jccandanedo) reported from East Ham, England

    I’ve reported someone who has created a fake @Facebook messenger profile with my name and photo and who’s messaging my contacts and Facebook support says they don’t see anything wrong. My contacts have also reported them. Does anyone know how to make @facebook support help me?

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