Facebook Messenger Outage Map
The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Facebook Messenger users affected:
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Multimedia
Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Wissen, Rheinland-Pfalz | 88 |
| Köln, NRW | 3 |
| Minneapolis, MN | 2 |
| North Canton, OH | 1 |
| Kraków, Województwo Małopolskie | 1 |
| Perth Amboy, NJ | 1 |
| Kemptville, ON | 1 |
| Øster Halne, North Denmark Region | 1 |
| Kirkcaldy, Scotland | 1 |
| Litchfield, NH | 1 |
| Clermont, FL | 1 |
| Ashburn, VA | 1 |
| Istres, Provence-Alpes-Côte d'Azur | 1 |
| Maria da Fé, MG | 1 |
| Pamiers, Occitanie | 1 |
| London, England | 1 |
| Chicago, IL | 1 |
| Dublin, Leinster | 1 |
| Velbert, NRW | 1 |
| Viroinval, Wallonia | 1 |
| Essen, NRW | 1 |
| Upper Sandusky, OH | 1 |
| Tarlac City, Central Luzon | 1 |
| Ontario, NY | 1 |
| Lugo, Galicia | 1 |
| Héming, ACAL | 1 |
| Saint-Maur-des-Fossés, Île-de-France | 1 |
| Antananarivo, Analamanga Region | 1 |
| Watertown, NY | 1 |
| Vigo, Galicia | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Ho Ho Ho, JOIN A UNION!
(@ThomFrench) reported
@SuperdrugHelp I have used your webform, I have emailed and contacted you by Facebook messenger about order 098009865 and have been ignored. Please can you help with my order
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Gilly Barr
(@GillyBarr) reported
@unativ I have the same problem, still not gonna download facebook on my phone or facebook messenger.. 🙅
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Ashique Khan
(@TheAshiqueKhan) reported
@flyspicejet Worst ever customer service. I tried to reach the customer care by WhatsApp, website chat, facebook messenger, and by phone for last 48 hrs and all they did is kept me in queue forever and never responded. Never trust @flyspicejet
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Mark Simpson
(@Simmo2403) reported
@Rufus_Jay @UtilityPoint I'm owed £278.21 from @UtilityPoint . Not answering calls, ignoring emails to 2 addresses, nobody on live chat, and a very smug person on Facebook messenger telling me how long before I can go to the ombudsman. Disgusting customer service at this difficult time for us all.
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Leanna Kate
(@LeannaKate) reported
@MatalanHelp my parcel went missing 9/11/2020 been almost a month! worst customer service from any company. Rang over 15 times & been lied to about refund. sent messages on Facebook messenger & Either ignored or automated reply & all emails been ignored! What is going off Matalan
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Fun with Bots
(@KarenzBotz) reported
Facebook Messenger app, Woebot user privacy issues.
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jen rivers
(@nilorahk) reported
@AMCTheatres. I have tried for 4 days to get a hold of someone to change a movie on a private rental. The local theater won’t help, online I can’t request a refund, I have paid for it, reached out by email, FB messenger you got a higher number of calls then you can handle!
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four seasons total landscaping
(@donotnotworry) reported
I think Facebook messenger is the root of all my problems
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Cherry Sloss 🍒
(@cherryface86) reported
@Matalan can u help me with a customer service issue?, since no one else can e.g in store, email, phone call, fb messenger etc. I'm getting no reply. My order has been missing since 27th October!
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Randy Dueck
(@PainterRandy) reported
PayPal deducts a fee when you use them to donate. When using Facebook Messenger it has no fee so 100% of what you donate goes to help me share God'Love & HisWord with the least of these here in RedBluff!
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Steve Abell
(@sb_abell) reported
@CraghoppersUK Cannot place my order due to random error messages appearing, no phone support, neither webchat nor Facebook Messenger can help my query. Disgusting - you don't deserve my custom if this is how you treat people.
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Professional Supernatural Mourner
(@false_rumors) reported
i solved this mystery: he was trying to DM me on facebook the day of the terrible snowstorm becausei posted looking for snow removal but his message when to the secret facebook messenger folder
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Georgina Burnish
(@Fredstersmum) reported
@TeamKnowhowUK I have DM'd daily for 2 weeks with no reply, nothing!! Have done so via Twitter & FB messenger & each time its ignored. Funny how the only answer I got was when I cancelled the support plan as yr not getting another penny! Yr driver stole from me & you've done nothing to help me
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Sudip Ghosh
(@SudipGh63016449) reported
@HDFC_Bank Everyone knows how HDFC went down totally on 21st nov and I am a victim of bank fraud due to this. An international transaction took place without any otp or my interference. Need refund regarding this. Same thing reported to you on facebook messenger and mail.
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Rhiannon
(@Rhi_Bevan) reported
Smart people I need help: for two weeks the only apps giving me notifications are FB messenger, Gmail, and twitter. Everything else (FB, discord, Instagram, slack etc) isn't. Feel like I've checked every notif setting in my phone and can't figure out what's wrong. Suggestions?
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