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Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Canandaigua, NY 1
Calhoun, GA 1
Tucson, AZ 2
Kirchen, Rheinland-Pfalz 5
Landsberg am Lech, Bavaria 1
Watford, England 1
Tallinn, Harjumaa 1
Erquelinnes, Wallonia 1
Islington, England 1
Albuquerque, NM 1
Lochgilphead, Scotland 1
Neuvy-sur-Loire, Bourgogne-Franche-Comté 1
Berlin, Berlin 1
Marion, LA 1
Löddeköpinge, Skåne 1
Louisville, KY 1
Oneonta, NY 1
Lakewood, NJ 1
London, ON 1
Dunkerque, Hauts-de-France 1
Hancock, MI 1
Šiauliai, Siauliai 1
Namur, Wallonia 1
Laurel, MS 1
Pamiers, Occitanie 1
Orange County, VT 1
Denver, CO 1
Milan, Lombardy 1
Edinburgh, Scotland 1
Garner, NC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • GreenwayClinton
    Clinton Greenway (@GreenwayClinton) reported

    @nutlope PLEASE MESSAGE ME ON FACEBOOK MESSENGER GLENN GREENWAY MY PICTURE IS MY HEAD IN A BOAT.... THE OTHER ACCOUNTS ARE HACKED... Please help this has honestly made me get arrested and put into the psyche ward multiple times.

  • elke_wtf
    Elke (@elke_wtf) reported

    Is FB Messenger having an outage?

  • GG4424
    GG (@GG4424) reported

    I have been waiting for a Live @WestJet Agent for +24 hours to reply to me via FB Messenger, regarding a lost baggage claim. #WestJet service is terrible!

  • KKash_yap
    Kunal Kashyap (@KKash_yap) reported

    @GoFirstairways You are not replying to my request on Facebook Messenger. I have been chasing since 3 years. Help me with service request G8-01000228. PNR: GC8S5U

  • RockEDdie33
    RockEddie lvl50 🇺🇸🇲🇽 (@RockEDdie33) reported

    @AlteredLake35 @Affi32059785 @poke_miners I honestly think discored is too complicated for a lot of pogo players. Majority of of pogo players are 30+. We had a huge problem getting players to communicate on discored. We tried out telegram and it was a happy middle ground between Facebook messenger and doscored.

  • ChanceyKnows
    Justin (@ChanceyKnows) reported

    @facebook help! upgraded from iphone 11pro max to 17 pro max, in fb messenger all my chats are gone from 2024 til todays date. the new iphone shows encryption but my old messenger doesn't. i need the message history!!

  • DTE_Energy
    DTE_Energy (@DTE_Energy) reported

    @zachschrader734 We know this is a disruption to your day, and we’d like to help. Please send us a private message using Facebook Messenger so, we can look into this for you.

  • MPMALONE
    The Marvelous Mr. Malone (@MPMALONE) reported

    @AirCanada On 2/24/23 I submitted a question to your customer service both via Facebook messenger and Twitter DM. I have not received a response through either method of communication. I think this is really a poor example of customer service.

  • amyharwood5
    Amy Harwood (@amyharwood5) reported

    @HalfMoonJamaica I have tried to contact you via the contact page on your website (which is not working), an email address found on FB, FB messenger and Instagram DM. No replies. A poor show from Jamaica's highway rated resort and @Forbes travel guide winner. Please help! 🤞

  • nmharp182
    nmharp (@nmharp182) reported

    @factormeals What is going on???? So many missing meals. No customer service reply on the chat or phone or Facebook messenger or Twitter. @bbb_us #ScamAlert

  • n_snejana
    Snejana n. (@n_snejana) reported

    @sefkateliorgtr oh GOD, STOP THIS MURDER FOR PEOPLE! I offer to help an orphan. Write to me on Facebook messenger!

  • gnomegrrrl
    name cannot be blank (@gnomegrrrl) reported

    But as a fb messenger user I will be here till it shuts down like nothing can hinder my experience ive faced it all

  • NarenJaiswal3
    Naren Jaiswal (@NarenJaiswal3) reported

    @SamsungIndia Sent you a DM.. I've escalated the issue via email, whatsapp, call center and also FB messenger.. i was supposed to get a call on thursday but haven't received a single call back till now.. @SamsungMobile @Samsung #notworthbeingaloyalcustomer #Samsung

  • pbelleisle
    PBI 🌻 (@pbelleisle) reported

    At no point does it realize it is useless and bail out, getting me to someone who can help. I am now trying to get this resolved via Facebook messenger with "Eduardo". Eduardo's responses to me are - no word of a lie - roughly 30 minutes apart. /3

  • JulsieJane
    Julsie (@JulsieJane) reported

    MTN is the most useless company on the face of the planet. No help. Billing incorrect. They don’t answer their FB messenger! They expect you to call from all over the world to get help and you sit for hours on the line. USELESS, USELESS, USELESS

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