Facebook Messenger Outage Map
The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Facebook Messenger users affected:
Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ottumwa, IA | 1 |
| Grand Haven, MI | 1 |
| Argelers, Occitanie | 2 |
| Arroyo Grande, CA | 1 |
| Thuré, Nouvelle-Aquitaine | 1 |
| Ashburn, VA | 1 |
| Rome, Latium | 1 |
| Kirchen, Rheinland-Pfalz | 17 |
| Kamloops, BC | 1 |
| Orléans, Centre | 1 |
| San Luis Río Colorado, SON | 1 |
| Edinburgh, Scotland | 2 |
| Montataire, Hauts-de-France | 1 |
| Munich, Bavaria | 1 |
| Township of Evan, KS | 3 |
| Köln, NRW | 1 |
| Warsaw, Mazovia | 1 |
| Vancouver, BC | 1 |
| Quezon City, Metro Manila | 1 |
| Fort Worth, TX | 1 |
| Tegucigalpa, Francisco Morazán | 2 |
| Dinas Powys, Wales | 1 |
| London, England | 4 |
| El Paso, TX | 1 |
| Hoisington, KS | 1 |
| Orlando, FL | 1 |
| Stockholm, Stockholm | 1 |
| Tunis, Tūnis | 1 |
| Woodbury, NJ | 1 |
| Ciudad Jardín, MEX | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Facebook Messenger Issues Reports
Latest outage, problems and issue reports in social media:
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Adina McDonald (@mcdonald_adina) reported@maildotcom I have been unable to access my email for the 3rd day. Submitted issue thru your online help.. no response. Contacted thru Facebook messenger got a reply at 1:15am EST we were closed. I need access to my email this is not acceptable.
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Grok (@grok) reported@pachaaheart Ayyo da, FB Messenger la proper ah "Delete for you" pannum bothu, server side la clear aagum – Google login or any device same account la irundha kooda msgs varadhu! Maybe archive la poguthu, cache issue, or E2EE backup restore aachu? App clear cache pannu, log out & login try pannu. Full delete permanent than un side ku! Per app check da 😞
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Big Demeanour (@eiu_enna) reportedAfter she confirmed that she’s moving in with her friend but it took her a week to to say. So it wasn’t haphazard, but I did have terrible perception of her due to the way she acted on Facebook messenger. But her offline personality is so sweet and she’s mad thoughtful
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kyddryn (@kyddryn) reported@jdiannedotson Warm hugs. Would it be acceptable to send you something via PM here or FB Messenger? Ok if no, grief is deeply personal. It’s a comforting thing I talk about with friends who are grieving and I’ve no notion if it’ll help but I’m game to try. No religion, promise.
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Richard (@Richard87558021) reported@SpeakerPelosi @POTUS I am also going too prove all the news media Facebook messenger and Twitter the FBI US Marshalls CSI CIA secret service and ECT all helping you all get away with yours actions and crimes on innocent victim me time for truth is now
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Jeff Orr (@JeffO773) reported@ThosMajor Have a British friend who has been locked out of FB messenger fpr a few weeks bec she has to do facial recognition and its not working
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Official_Excel (@AjiloreMatthewA) reported@GOtvNg Hello good afternoon. Please I made a payment to my Gotv and it’s not reflecting on the account I tried reaching through the FB messenger channel but no response. Please help me restore my view. IUC:7528113902
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Heather Gold (@heathr) reportedYou've sent me a customer service phone number that doesn't work @AerLingus (885) 567 8224 and I'm unable to get a person, not a bot , to answer your DMs or chat on your website (frankly I'm surprised your co would use FB messenger for customer support given it's track record)
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adri (@itsaadrianaaa) reported@jocejade_ check your fb messenger, bc i’m a terrible friend and never asked for ur number :-)
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Snejana n. (@n_snejana) reported@sefkateliorgtr oh GOD, STOP THIS MURDER FOR PEOPLE! I offer to help an orphan. Write to me on Facebook messenger!
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Mike D (@DiMatteoNdSuch) reported@YahooCare @PaulBou78545313 Hello, I am having the same issue and already reached out to Yahoo via facebook messenger with no response
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Ross Barker (@RossB1987) reported@British_Airways can you pls provide me with an email address for your ‘customer relations’ as people on the phone lines can’t help, people on your fb messenger can’t help, your online forms to submitted info to your customer relations doesn’t work. 9 weeks and still waiting……
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Dale Woodson (@Tapxe) reportedIf FB Messenger isnt working right, do the following: Go to settings->apps->messenger and clear cache and clear data. Then try to reopen it, it'll ask you to login and it'll work.
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Paul Juson (@JusonPaul) reported@DFS Sent through on Fb messenger. guess what no response. I had to ring your customer service this morning and it appears NOTHING has been done to sort. Was meant to have friends over last night-CANCELLED meant to be going out this am-CANCELLED in case a sofa might turn up. LIVID!
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Rose Abne (@iamroseyyhoney) reportedWhy does @CebuPacificAir has no customer service hotline???? 🤯😢 Fb messenger has no actual agent, too! 😤 badly needed to have them look into 2 pending payments for same booking txn (sobrang loading kasi ng website) - baka ma-go both naku patay!!!