Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wissen, Rheinland-Pfalz 101
Köln, NRW 5
Adelaide, SA 2
Guadalajara, JAL 2
London, England 2
Oldenburg, Lower Saxony 2
Ashburn, VA 2
Tucson, AZ 1
Alness, Scotland 1
Bourges, Centre-Val de Loire 1
Castle Cary, England 1
Belleville, ON 1
Nantes, Pays de la Loire 1
Mumbai, MH 1
Nampa, ID 1
New Milford, CT 1
City of London, England 1
Bonn, NRW 1
Glasgow, Scotland 1
Austin, TX 1
Macclesfield, England 1
Telford, England 1
Norwich, England 1
Ladd, IL 1
Menomonee Falls, WI 1
Atlanta, GA 1
Skandia, MI 1
Manchester, England 1
Rennes, Bretagne 1
Sheffield, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • phoebe_kathleen peebs (@phoebe_kathleen) reported

    @sarahschauer why do i have to keep seeing this question!! the mormon girl trying to convert me over facebook messenger gave me a whole lesson on this exact question and it was SO terrible taking “we have to go through hard things so we can be more like jesus & be purified for god 🥰”

  • JacobSzalapski Jacob Szalapski (@JacobSzalapski) reported

    @PayPal @AskPayPal Someone sent $45 to my PayPal account thru Facebook Messenger, and I requested to have the check mailed to me months ago. $45 was deducted from my account but I still have not received the check. I also called. Why is that? Can you please help?

  • luiscruz Luis Cruz (@luiscruz) reported

    @Converge_CSU here's a privacy concern for you: -I'm NOT a subscriber -I receive SMS from you regarding account issues -This has been happening for years -I've tried emailing, FB Messenger, & tagging you in posts, all to no avail Maybe THIS will get an actual human's attention

  • SkyHelpTeam Sky Help Team (@SkyHelpTeam) reported

    @SimonCTanner The team will be with you as quickly as they possibly can. There's training going on at the moment so the phone lines are busy. The Facebook Messenger service isn't an instant reply. You've the option of either waiting in Messenger until an agent's with you, or giving us a call.

  • boofromjeju 𝙠𝙞𝙢𝙗𝙖𝙥 𝙣𝙤𝙤𝙣𝙖 🍙 (@boofromjeju) reported

    Always a pain dealing with Skycable customer service!!!!!!!! Don't you have a hotline with an actual person to talk to so we can sort out problems with you quickly?????? No reply on FB Messenger so Twitter is all we have @SKYserves

  • AlecMuffett Alec Muffett (@AlecMuffett) reported

    @DavidRabinad I did. The results back then was Facebook Messenger Secret Conversations. The issue now is government attempts to "backdoor" the large E2EE platforms.

  • Ohenoki BrokenShadows (@Ohenoki) reported

    @OregonRolledA20 Haha Facebook Messenger stopped me posting a message in a private group because of a spelling error...

  • MLP_Esq MLP Esq (@MLP_Esq) reported

    I opened my FB messenger for the first time today since I killed my Facebook more than a year ago. Honestly, I didn’t know it still worked with the FB account shut down.

  • BrittRambo Freddie Mercury 💸💰💎🔌 (@BrittRambo) reported

    Folk calling on Facebook messenger at 6am means block. Because TF is your problem g my work alarm ain’t even went off yet.

  • christophrperez Chris Perez (@christophrperez) reported

    just ended FB messenger call with previous IS. helping her with all these Google Sheets formula. at least, I've known for a fact that I can be of a help.

  • ChewyDanielly Daniela Chua (@ChewyDanielly) reported

    @rex_gatchalian @valenzuelacity Hi mayor we would like to ask your help regarding the schedule of vaccine for my mother.She’s a senior citizen and registered last May 11.I have sent a message on val city’s fb messenger but haven’t got any reply.Hoping for your response.Thank you.

  • Khrissy_Kae ✊🏽💞 (@Khrissy_Kae) reported

    I was crying about something so small & inboxed a man on FB messenger and just so happens he had a customer in his store from Flint & she offered to help me

  • kyeoulhime 👸🏻| ありがとう ハイキュー‼︎ 🏐🧡 (@kyeoulhime) reported

    @talk2GLOBE can you reply pls? Resolve my disappearing data allocation. There are also others who have the same problem. I am paying for a 30.10gb data why was it reduced to 14.43gb*? (*typo on last tweet) No, your fb messenger bot & twitter dm is not working.

  • pfcsam Sam 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@pfcsam) reported

    @Scoredrawretro ordered a shirt over a week ago, order confirmation email that’s it. Only been told that it’s been dispatched over Facebook messenger, no tracking or dispatch email has been sent. Shocking customer service

  • sherrygold Sherrygold Poodles (@sherrygold) reported

    Worst customer service I have ever experienced @RobertDyas and don't tell me to DM Marco already have on FB Messenger. #robertdyas #shoddy #dreadfulcustomerservice

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