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Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Watford, England 1
Tallinn, Harjumaa 1
Erquelinnes, Wallonia 1
Islington, England 1
Albuquerque, NM 1
Lochgilphead, Scotland 1
Neuvy-sur-Loire, Bourgogne-Franche-Comté 1
Berlin, Berlin 1
Marion, LA 1
Löddeköpinge, Skåne 1
Louisville, KY 1
Oneonta, NY 1
Lakewood, NJ 1
London, ON 1
Dunkerque, Hauts-de-France 1
Hancock, MI 1
Šiauliai, Siauliai 1
Namur, Wallonia 1
Laurel, MS 1
Pamiers, Occitanie 1
Orange County, VT 1
Denver, CO 1
Milan, Lombardy 1
Edinburgh, Scotland 1
Garner, NC 1
London, England 4
Le Mans, Pays de la Loire 1
Pikeville, TN 1
Perry, NY 1
Le Roy, NY 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • xxx_kimbo_xxx
    Kim (@xxx_kimbo_xxx) reported

    UPDATE: Due to an influx of bot accounts trying to infiltrate the THH Facebook Group, we have now closed membership requests. Please DM me directly to report any problems relating to the group, as FB messenger is still not working properly. Thanks all.

  • heathr
    Heather Gold (@heathr) reported

    You've sent me a customer service phone number that doesn't work @AerLingus (885) 567 8224 and I'm unable to get a person, not a bot , to answer your DMs or chat on your website (frankly I'm surprised your co would use FB messenger for customer support given it's track record)

  • MPMALONE
    The Marvelous Mr. Malone (@MPMALONE) reported

    @AirCanada On 2/24/23 I submitted a question to your customer service both via Facebook messenger and Twitter DM. I have not received a response through either method of communication. I think this is really a poor example of customer service.

  • wonderchef
    Wonderchef (@wonderchef) reported

    @sobitarora We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)

  • cdiddy513
    MBA Youngboy™ (@cdiddy513) reported

    @Chelsie___ Absolutely don’t do it. **** them. They cancelled my flight 3 hours before it was supposed to takeoff. And they don’t have any customer service lines lol. You gotta text them or fb messenger them

  • BBSewsandGames
    Let the beauty of what you love, be what you do. (@BBSewsandGames) reported

    Anyone else having problems with Facebook Messenger? I can't seems to get it working. 🤬

  • williams57111
    KAREN WILLIAMS (@williams57111) reported

    @facebook For two weeks now I cannot access my conversations on fb messenger or send messages, you are ignoring complaints and doing nothing about it and surprise, surprise people cannot send a complaint to you, shocking service from you.

  • williams57111
    KAREN WILLIAMS (@williams57111) reported

    Facebook messenger not working on laptop, just a blank box, what is causing this, okay on mobile phone

  • sagg155
    insatiablesahil (@sagg155) reported

    @Paytmcare @PAYTMCU12452943 It's been a week since I raised a query of excess deduction via fastag on one toll plaza twice in both going & return journey but no response has come from your end. I even tried reaching to customer care no and both via fb messenger but no help

  • caramelsunrise
    Karen Yao (@caramelsunrise) reported

    @aynbernos Same issue when I inquired sa new gym sa ortigas / pasig area~ I told them no, and that I'm not comfy with calls, and I kept asking for specifics nalang via fb messenger. teehee

  • gnomegrrrl
    name cannot be blank (@gnomegrrrl) reported

    But as a fb messenger user I will be here till it shuts down like nothing can hinder my experience ive faced it all

  • gompumpkussy
    🐻💞TITI × NINI💞🐻💫R꩜VER💫🐻ペンミ両日 (@gompumpkussy) reported

    @mamoribaek anypass refreshes everytime you close the app, so the best way to do this is through FB messenger or any messaging service w a chat head that can be opened over other apps without disrupting the app. so you can ss and send the image via messenger

  • GG4424
    GG (@GG4424) reported

    I have been waiting for a Live @WestJet Agent for +24 hours to reply to me via FB Messenger, regarding a lost baggage claim. #WestJet service is terrible!

  • HybridProphecy
    Jack° 🎗 (@HybridProphecy) reported

    Does anyone else have issues with Facebook Messenger not sending notifications a lot of the time? It's been like that for a year or so for me. I probably get notified for about two thirds of my message overall.

  • Jules_1022
    𝕵𝖚𝖑𝖊𝖘 💕 (@Jules_1022) reported

    I’m just now going through my fb messenger while I was in the hospital and I didn’t realize how many people reached out to me while I thought I was down and out …..

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