Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wissen, Rheinland-Pfalz 10
Paris, Île-de-France 3
Pasig City, National Capital Region 2
Toronto, ON 2
Sebastian, FL 2
Burke, VA 2
Quezon City, National Capital Region 2
Richmond, VA 2
Cabanatuan City, Central Luzon 2
O'Fallon, MO 1
London, England 1
New Delhi, NCT 1
Stillwater, OK 1
Bruguières, Occitanie 1
Windsor, ON 1
Canton, NY 1
San Jose, CA 1
Plantation, FL 1
Surrey, BC 1
Thionville, ACAL 1
Miguel Hidalgo, CDMX 1
Pune, MH 1
Moncton, NB 1
Saint-Martin-d’Hères, Auvergne-Rhône-Alpes 1
Edmonton, AB 1
Braunschweig, Lower Saxony 1
Cavite City, Calabarzon 1
Zion, IL 1
Milton Keynes, England 1
San Antonio, TX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • veeya_bee Via B. (@veeya_bee) reported

    @talk2GLOBE Was talking to Globe's customer service here and on FB messenger at the same time this afternoon. 3 hrs later, wala nang sumagot sa akin. Hayupppppp 🤬

  • kayesley Kay (@kayesley) reported

    Why is it so hard to contact @talk2GLOBE these days? They're not replying on fb messenger and twitter, their customer service seems like it's brushing you off. So how?

  • pugqueeniex Holly Rawlings (@pugqueeniex) reported

    @newlook I have tried tweeting you, WhatsApping you and Facebook messenger it’s been well over 2 weeks and STILL NOT REPLY!? The service is absolutely appalling

  • autonetvan Autonet Insurance (@autonetvan) reported

    @gizco We're sorry to hear that. We are unfortunately unable to help via twitter as we can't take any details from you to find your cover. You can contact us via Facebook Messenger so that we can see if we can help you on there. Some things we do need to discuss directly however.

  • blnchetts s a r a♡🇸🇪🏳️‍🌈 is meeting lana🥺 (@blnchetts) reported

    Anyone else have problems with Facebook Messenger not displaying a “1” on the icon app on iPhone after update to iOS 15? I have an iPhone 12 Pro Max if that makes any difference… @Apple @AppleSupport

  • Dement0r AF ¶💉 (@Dement0r) reported

    Facebook, WhatsApp, Facebook Messenger, Instagram All broken. Whoops.

  • tanhayiya PREETI ARORA (@tanhayiya) reported

    @PandeyJaideep Sorry for the delay .. Had issues in sending the image .. So tried FB messenger..... But I guess u dont use that much... Sent a hi there.. But.. Here things happened

  • maerlynofmiria Steve Mann (@maerlynofmiria) reported

    @prc320 Oh, have you had this issue with facebook Messenger I'm experiencing? Since the latest update, Messenger has randomly auto answered calls from random people not on my friends list, the calls fail, but it hangs on the failed call, making the phone act like it's on a call.

  • kaye_v Tita K (@kaye_v) reported

    @LiveSmart You know what your customer service on your hotline, FB Messenger, twitter or even the ones on your smart store has not helped me with my concern. So instead of making me reply to you via DM. Please do something about my service.

  • nsg1889 Gary Crownshaw (@nsg1889) reported

    @cineworld Be good if I could sync my unlimited card to book tickets but I can’t. Sent multiple emails and messages on Facebook Messenger but no one has responded. Tried calling various times too on the 0330 333 4444 but no one ever answers? Could you please DM to help with this issue?

  • SNoehl IdkNoehl (@SNoehl) reported

    @HighWestBeard been having some serious issues in the customer service department. Are you temporarily or permanently closed? Sent two emails, commented on your FB and sent a message through FB messenger. Always got great service before so this is unusual for you.

  • tobiasjanssons Tobias Jansson (@tobiasjanssons) reported

    One thing I have noticed with Facebook Messenger on both iOS 15.0 and 15.0.1 is that whenever I am logging in , I am being logged out so I have to login again on the Facebook Messenger app. What the hell is going on? Fix this @Facebook

  • Christo03900412 Christopher Shaw (@Christo03900412) reported

    @Fat_Tony_the_IV @NewsForAllUK @DailyMirror No, it's just a messaging service. Why would you ban them from using Whatsapp, but not text messages, facebook messenger, Signal etc etc. There are dozens of methods they can use to message each other. Whatsapp is just more convenient and the majority of people use it.

  • iamdrea Andrea (@iamdrea) reported

    @SouthwestAir reached out via FB messenger. Need help with flight credit! Did not use due to pandemic. Will it still expire this month?

  • SerenaShimAward OPSerenaShimAward(My name is Dennis) (@SerenaShimAward) reported

    @d0w1550 @Frank66Stanton Hi, Jena. I might look into it. Kate and I help each other out a lot. We use Venmo or CashApp. There's a very tiny charge for using those. We used to use Facebook Messenger's cash app. It was totally free. All 3 get money to the person instantly. It's handy. You OK today?

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