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Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kinshasa, Kinshasa 1
Wissen, Rheinland-Pfalz 11
Paris, Île-de-France 10
Aix-en-Provence, Provence-Alpes-Côte d'Azur 2
Moncton, NB 1
Valenciennes, Hauts-de-France 1
Kassel, Hesse 1
Loudun, Nouvelle-Aquitaine 3
Chicago, IL 1
Warsaw, Mazovia 2
Limoges, Nouvelle-Aquitaine 1
Wigan, England 1
Granada, Andalusia 1
Thunder Bay, ON 1
Offenburg, Baden-Württemberg 1
Vaudreuil-Dorion, QC 1
London, England 5
Huy, Wallonia 1
Bethlehem, PA 1
Paphos, Pafos 1
Derval, Pays de la Loire 1
Ottumwa, IA 1
Grand Haven, MI 1
Argelers, Occitanie 2
Arroyo Grande, CA 1
Thuré, Nouvelle-Aquitaine 1
Ashburn, VA 1
Rome, Latium 1
Kirchen, Rheinland-Pfalz 17
Kamloops, BC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • DarwinsFire35
    Darwin (@DarwinsFire35) reported

    @easyJetholidays @EpicLastSong You have Alex as I'm one of the other people to have this problem. And I've been on hold 20 minutes to be cut off and then nobody replies to the FB messenger. It's not great is it?

  • Jules_1022
    𝕵𝖚𝖑𝖊𝖘 💕 (@Jules_1022) reported

    I’m just now going through my fb messenger while I was in the hospital and I didn’t realize how many people reached out to me while I thought I was down and out …..

  • umobile
    U Mobile (@umobile) reported

    @AyieHedzry @AyieHedzry, you may try to redeem the Ultra Hotspot 5G at MyUMobile app, on 'Add-Ons' tab. Do PM us with your phone number and screenshot of the error message at Facebook Messenger or Instagram if the issue still persists. As we're unable to DM you. Thank you

  • DTE_Energy
    DTE_Energy (@DTE_Energy) reported

    @Unknown80083 We know this is a disruption to your day, and we’d like to help. Please send us a private message using Facebook Messenger so we can look into this for you.

  • ToroMatti
    Junior Agba (@ToroMatti) reported

    @SassieEve @__shoni I have 3 Leo’s one on WhatsApp, Facebook messenger and Instagram message too WhatsApp is currently not working but messenger and Instagram message is working

  • jimgraham
    Jim Graham (@jimgraham) reported

    Cannot get over how bad @WestJet service is. Not the fault of the front-line folks, but no support on the phones, online links that are broken, and you have to use Facebook Messenger to chat to an agent. What a sad decline.

  • biggslad_
    Biggles (@biggslad_) reported

    @PureGym Hello @PureGym, I used your app to freeze my account but this months membership fee was still taken. I've asked for a refund with no success via Facebook messenger. Can someone please help?

  • MonteWarden1
    Monte Warden (@MonteWarden1) reported

    @Meta @facebook @finkd I've been on FB Messenger to resolve an ad issue for SIX HOURS STRAIGHT today! My current ad - my 202nd ad - has generated ZERO RESPONSES and your bot-land can't explain why, I've been bounced around 5 times to different dpts. Ridiculous. Plz send help.

  • LdelcidLiz
    Liz Del Cid, PhD PE (@LdelcidLiz) reported

    @visiblecare How do I submit a case #? The customer service team tells me through DM but each one fails even a simple hello. And no one answers their Facebook messenger either

  • badeuminLZJ
    372kph. (@badeuminLZJ) reported

    everyone help. I reread my facebook messenger with my ex 12 years ago and I wanna puke siala bapak cringe aku dulu dulu 😭😭😭

  • iamroseyyhoney
    Rose Abne (@iamroseyyhoney) reported

    Why does @CebuPacificAir has no customer service hotline???? 🤯😢 Fb messenger has no actual agent, too! 😤 badly needed to have them look into 2 pending payments for same booking txn (sobrang loading kasi ng website) - baka ma-go both naku patay!!!

  • loose_danny
    Danny Loose (@loose_danny) reported

    @JuicyGirls7 Send me a friend request on Facebook messenger, then we will chat and get down to buisiness

  • edgeofsammy
    han🪬 (@edgeofsammy) reported

    help are you guys getting put in mass gvf fb messenger group chats too

  • MilanEire2023
    MilanEire (@MilanEire2023) reported

    @SkyHelpIreland Finally found a number to call & talk to am actual human after 5 hrs back & forth on the FB messenger chat crap service it's terrible

  • ChanceyKnows
    Justin (@ChanceyKnows) reported

    @facebook help! upgraded from iphone 11pro max to 17 pro max, in fb messenger all my chats are gone from 2024 til todays date. the new iphone shows encryption but my old messenger doesn't. i need the message history!!

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