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Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kirchen, Rheinland-Pfalz 2
Atlanta, GA 2
Indianapolis, IN 1
London, England 2
Township of Evan, KS 1
Columbus, OH 1
Lewiston, ME 2
Neustadt in Sachsen, Saxony 1
Papeete, Îles du Vent 1
Youngstown, OH 1
Menifee, CA 1
Gulf Breeze, FL 1
Ottawa, ON 1
Modimolle, Limpopo 1
San Mateo, CA 1
Sainte-Julie, QC 1
Dhaka, Dhaka 1
Varanges, Bourgogne-Franche-Comté 1
Wissen, Rheinland-Pfalz 71
Round Lake, IL 1
Brighton, England 1
Ayer, MA 1
Leipzig, Saxony 1
Caracal, Olt 1
Nantes, Pays de la Loire 2
Houston, TX 1
Sturgeon Bay, WI 1
Tarascon, Provence-Alpes-Côte d'Azur 1
Salisbury, England 1
Chatham, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • plwtexas
    Oakmere Shanan (@plwtexas) reported

    My sister was recently scammed online. Via @facebook messenger and @google chat. Someone she trusted was hacked and she was told to send @Apple gift cards -of course. Seems all these companies could help more shutting scammers down. They're pervasive on FB.

  • therandomhero01
    🤘🏻(Y2S)The Real™SHⒶDES 🕶 🎙🎭 (@therandomhero01) reported

    All i did was miss my sister i came all the way to America 🇺🇸 and she yells at me on the phone and threatened me in FB messenger, says terrible things about me, that's what i get for missing my sister then for a second time she turns her daughter against me.. no talking to either

  • loose_danny
    Danny Loose (@loose_danny) reported

    @JuicyGirls7 Send me a friend request on Facebook messenger, then we will chat and get down to buisiness

  • JusonPaul
    Paul Juson (@JusonPaul) reported

    @DFS Sent through on Fb messenger. guess what no response. I had to ring your customer service this morning and it appears NOTHING has been done to sort. Was meant to have friends over last night-CANCELLED meant to be going out this am-CANCELLED in case a sofa might turn up. LIVID!

  • DarwinsFire35
    Darwin (@DarwinsFire35) reported

    @easyJetholidays @EpicLastSong You have Alex as I'm one of the other people to have this problem. And I've been on hold 20 minutes to be cut off and then nobody replies to the FB messenger. It's not great is it?

  • AjiloreMatthewA
    Official_Excel (@AjiloreMatthewA) reported

    @GOtvNg Hello good afternoon. Please I made a payment to my Gotv and it’s not reflecting on the account I tried reaching through the FB messenger channel but no response. Please help me restore my view. IUC:7528113902

  • RosalyndSymes
    Rosalynd Symes (@RosalyndSymes) reported

    @nxcare I need help amending a booking, have tried contacting with you online via fb messenger and by phone. Now trying twitter

  • amyharwood5
    Amy Harwood (@amyharwood5) reported

    @HalfMoonJamaica I have tried to contact you via the contact page on your website (which is not working), an email address found on FB, FB messenger and Instagram DM. No replies. A poor show from Jamaica's highway rated resort and @Forbes travel guide winner. Please help! 🤞

  • KyleO83
    Kyle O'Connor (@KyleO83) reported

    @FlySwoop please provide a number to contact customer service. Facebook Messenger and Instagram is not an appropriate contact method.

  • NcWI43
    Nick (@NcWI43) reported

    @FlyFrontier You screwed me over AGAIN! Now I’m trying to use the $200 voucher you sent and it’s only loaded with $125 and expires tonight. Can’t call for help because apparently customers would rather be on hold for hours over Facebook messenger or your website. How can this be fixed?!

  • MonteWarden1
    Monte Warden (@MonteWarden1) reported

    @Meta @facebook @finkd I've been on FB Messenger to resolve an ad issue for SIX HOURS STRAIGHT today! My current ad - my 202nd ad - has generated ZERO RESPONSES and your bot-land can't explain why, I've been bounced around 5 times to different dpts. Ridiculous. Plz send help.

  • shii_kabue
    sweetCaroline (@shii_kabue) reported

    @PayPal @AskPayPal i need assistance with my account.I would like to talk to someone for immediate and proper assistance.Kindly don’t refer to the help center or the Facebook messenger.Please get someone to reach out to me ASAP.Alternatively tell me how i can reach out to someone

  • RealJohn1776
    RealJohn1776 (@RealJohn1776) reported

    @Zanrkend Looks like a classic phishing attempt that is often on Facebook messenger. Someone you know gets their account hacked, link sent to all contacts. Person goes to link and needs to login, only for password to be stolen, rinse repeat.

  • BatchStfc
    Batch_STFC (@BatchStfc) reported

    @XiaomiSupport Act news on what's wrong with Facebook messenger notifications? I assume it's their issue, but if you've seen it and got a workaround....

  • 4PatriotsLLC
    4Patriots (@4PatriotsLLC) reported

    @Clay28311788 Oh sorry Clay, you were saying you wanted a discount, I was gonna help you out. You can send us a private message on twitter or on in Facebook messenger

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