Facebook Messenger

Facebook Messenger Outage Map

The map below depicts the most recent cities worldwide where Facebook Messenger users have reported problems and outages. If you are having an issue with Facebook Messenger, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook Messenger users affected:

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Facebook Messenger is an instant messaging service and software application. Users can send messages and exchange photos, videos, stickers, audio, and files.The service also supports voice and video calling.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wissen, Rheinland-Pfalz 11
Pasig City, National Capital Region 2
Toronto, ON 2
Sebastian, FL 2
Burke, VA 2
Quezon City, National Capital Region 2
Richmond, VA 2
Arrondissement de Poitiers, Nouvelle-Aquitaine 1
Berlin, Land Berlin 1
West Lafayette, IN 1
Kennewick, WA 1
Auckland, Auckland 1
Lacey, WA 1
O'Fallon, MO 1
London, England 1
New Delhi, NCT 1
Stillwater, OK 1
Bruguières, Occitanie 1
Windsor, ON 1
Canton, NY 1
San Jose, CA 1
Plantation, FL 1
Surrey, BC 1
Thionville, ACAL 1
Miguel Hidalgo, CDMX 1
Pune, MH 1
Moncton, NB 1
Saint-Martin-d’Hères, Auvergne-Rhône-Alpes 1
Edmonton, AB 1
Braunschweig, Lower Saxony 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Messenger Issues Reports

Latest outage, problems and issue reports in social media:

  • TSA_Northeast Lisa Farbstein, TSA Spokesperson (@TSA_Northeast) reported

    NEWS: New feature: Airline passengers may now send a text using any mobile device to “AskTSA” (275-872). A virtual assistant is available 24/365. Or @AskTSA staff is available 8am-6pm EST on Twitter or Facebook Messenger to help with traveler's questions.

  • wonderchef Wonderchef (@wonderchef) reported

    @1amadel We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)

  • ThatAxeTho Liberty Axe 🪓 (@ThatAxeTho) reported

    Fun Fact: My current phone is BANNED from all FB applications, (FB App and FB messenger,) which is funny because when I use my *old* phone, I have no problem and everything loads in fine. Same with my tablet... Is my IMEI or S/N banned? How??

  • gregianjohnson Greg Johnson (@gregianjohnson) reported

    @Ankaman616 @keewa Talks big on Twitter after using FB Messenger as his 40k FAQ service so he does.

  • Carms_____ ☆ C a r m s ☆ (@Carms_____) reported from Fountainebleau, Florida

    Hey @Apple @facebook messenger calls are STILL ringing even though I have ALL notifications OFF. Facebook is bypassing my iPhone settings. I’ve installed and uninstalled app all my notifications are OFF yet the phone still rings when people call me on Messenger. Please fix this.

  • Theresa90590756 Theresa (@Theresa90590756) reported

    @askparamount @paramountplus No it hasn’t!! Signed up today, paid for a full year and can not sign on. Tried chat bumped off three times, emailed 2x no response , facebook messenger 3 hours ago again no response - DO NOT SIGN UP FOR PARAMOUNT PLUS ZERO CUSTOMER SERVICE!!!!

  • BlakneyKathryn Kathryn Blakney (@BlakneyKathryn) reported

    I need help trying to make some money to pay bills. I’m selling some clothes that I don’t need anymore along with possibly selling a bedframe. If interested in buying, send me a text through facebook messenger.

  • 1bloh6 Ben Loh (@1bloh6) reported

    @amitisinvesting $META should shut down Fb messenger already

  • wonderchef Wonderchef (@wonderchef) reported

    @LuckyMo5566 We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)

  • stevenjafta18 Pastor Jay (@stevenjafta18) reported

    @AndrewsEddie Please check your facebook messenger on the poor service on the N2 where I was robbed with no R35million highway patrol in sight raved by your boss on National TV,disgraceful and a waste if our tax payers money @geordinhl @CityofCT

  • OmarSha60509300 Omar Shafiq (@OmarSha60509300) reported

    @jawwy I have done that through jawwy app and Facebook messenger. I’m not getting any help. I’m just getting standard messages to visit the store. And STC stores have been saying they cannot help.

  • TekendraParmar Tekendra Parmar (@TekendraParmar) reported

    @telliotter Oh I have this issue but w FB messenger. Try clearing the app cache.

  • evermendoza27 ever mendoza (@evermendoza27) reported from Lipa City, Calabarzon

    @eastwestbanker Horrible customer service in all ways. I cannot reach someone via hotline, FB messenger, email and viber.

  • chaufdude Chauf (@chaufdude) reported

    @Debenhams tried to FB messenger AND email you (no phone number anywhere) to find the whereabouts of an order I submitted a week last Monday, with no success. Evri (the utter waste of oxygen) said it would be delivered on Tuesday, nothing… Can you help?

  • wonderchef Wonderchef (@wonderchef) reported

    @AIokSharma We are here to help you! Kindly share your registered contact and complaint number via Facebook messenger (If you have registered a complaint earlier). If not, then you can register your complaint by connecting to customer care at 18602660788 or drop us an email at (1/2)

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