Facebook Outage Map

The map below depicts the most recent cities worldwide where Facebook users have reported problems and outages. If you are having an issue with Facebook, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Facebook users affected:


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Facebook is an online social media and networking website that allows its registered users to create profiles, upload photos and video, send messages and keep in touch with friends, family and colleagues.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mexico City, CDMX 22
Blois, Centre-Val de Loire 19
Quito, Provincia de Pichincha 16
Bogotá, Distrito Capital de Bogotá 15
Cúcuta, Departamento de Norte de Santander 8
Gustavo Adolfo Madero, CDMX 8
Paris, Île-de-France 7
Monterrey, NLE 6
Tijuana, BCN 6
Medellín, Departamento de Antioquia 5
Brussels, Bruxelles-Capitale 5
Guatemala City, Departamento de Guatemala 5
Guadalajara, JAL 5
Reading, England 5
Montréal, QC 4
Mérida, YUC 4
San Luis Potosí, SLP 4
Guayaquil, Provincia del Guayas 4
Toronto, ON 4
Kolkata, WB 3
New York City, NY 3
Mineral de la Reforma, HID 3
Athens, Attica 3
Clermont-Ferrand, Auvergne-Rhône-Alpes 3
Marseille, Provence-Alpes-Côte d'Azur 3
Glasgow, Scotland 3
Milan, Lombardia 3
León de los Aldama, GUA 3
Zapopan, JAL 3
Rio de Janeiro, RJ 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Facebook Issues Reports

Latest outage, problems and issue reports in social media:

  • JethiTech Jethi Tech Solutions (@JethiTech) reported from Jaipur, State of Rājasthān

    Hello @facebook I think you just have support section for showing only, not getting a support and the ticket is closed without resolution. On call support, i was asked to wait for 48 hours. As a result i saw a message of issue resolved by next day without resolution. Well done👍

  • William18579 William (@William18579) reported

    @Ajmalsayyed7 @facebook Sorry about that dear, had similar issue few weeks ago couldn't get help from meta support until a friend adviced me to message @Softspy27 on Instagram who helped me gain access back to my account without wasting time...

  • tina_adams_ Tina adams (@tina_adams_) reported

    @lady_karleen @facebook In my honest opinion the only person who can help you with this issue is @barretfix1 he helped recover my account

  • William18579 William (@William18579) reported

    @malubhai10 @facebook It’s heartbreaking that they don’t care about their user they are only for their own interests. I got some issues with my account the support team did nothing about it not until I got recommended to @Softspy27 He got my account back for me.

  • MelanieWexler19 Melanie (@MelanieWexler19) reported

    @higginsmichael0 @facebook Their customer service is so terrible,I suggest you go text @reynoldswolex37 for help, He helped me recover my business account from those heartless Hackers, and when Instagram couldn't do anything

  • Esme21396801 Esme (@Esme21396801) reported

    @CountryMusicJen @facebook @instagram I had exact issues…..I went through hell with so many hackers until my close friend told me about asap_recovery_platform on Instagram..they’re the best to be very honest…they offer full refund of money if job is not completed….they got mine resolved

  • ishitaagarwaaal Ishita Agarwal (@ishitaagarwaaal) reported

    Unable to get verification code on Instagram/ Facebook for login to existing account on Instagram. It was disabled few days back but now it's back. Kindly assist @instagram @facebook @Meta

  • S_nowTech SnowTech (@S_nowTech) reported

    @BennHornigold @facebook We are sincerely apologize for the trouble you've had with the app.. we'd be happy to take a look in this for you.. please send us a DM so we can help you fix it within 15min

  • William18579 William (@William18579) reported

    @huyuhapa @facebook I had similar problems,I’ve made several appeals to support system over and over but no help was rendered until I was referred to @Softspy27 they helped me fix my account they can help you too...

  • BennHornigold BennQ (@BennHornigold) reported

    I had my account hacked, which caused it to be deactivated. And your appeal form is not working. Can you please help me? @facebook

  • meghanstenhouse Meghan Stenhouse (@meghanstenhouse) reported

    @facebook I’m having issues with my Facebook account but the help centre keeps taking me round in a loop. Can someone please help?

  • kevinba31736105 kevin bailey (@kevinba31736105) reported

    @Gloria08801603 @facebook @Meta Wow that’s incredible I knew there was more people out there with the same issues I’ve been facing. I’m looking for assistance from anyone because I really need my account back 🥺

  • NHLFanatic04 Paul (@NHLFanatic04) reported

    My account was recently locked. I ended up getting it unlocked by providing a photo of my drivers license. It than made me re sign in and change my password. I changed it and than it made me re sign in once again. I tried to login and it’s saying my pw is incorrect @facebook

  • William18579 William (@William18579) reported

    @PatelPp59832314 @facebook Mine was also hacked yesterday @Softspy27 on IG helped me retrieve my account in less than an hour. Man’s a genius, he did that without asking for a dime just referrals on't solve any of this problem rather

  • MaradonaJohnso1 Johnson Maradona (@MaradonaJohnso1) reported

    @AWalters81 @facebook @instagram If you have any issue with your social media account, either it was hacked, disabled, suspend or banned Message #soft_tech73 on Instagram they will help you get full access back to your account

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