Fitbit Outage Map
The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fitbit users affected:
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Online Features
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Clermont, FL | 1 |
| Ipswich, England | 1 |
| Woodbine, MD | 1 |
| Bigastro, Comunitat Valenciana | 1 |
| Winnipeg, MB | 1 |
| Onley, VA | 1 |
| Lakeland, FL | 1 |
| Cleveland, OH | 1 |
| South Plainfield, NJ | 1 |
| Tucson, AZ | 1 |
| Guilford, CT | 1 |
| Gold Coast, QLD | 1 |
| Brest, Bretagne | 1 |
| Berlin, Land Berlin | 1 |
| Barrow in Furness, England | 1 |
| Elyria, OH | 1 |
| Mulhouse, ACAL | 1 |
| Livingston, Scotland | 1 |
| Briza, Western Cape | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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lynellerose
(@lynelle25059639) reported
@FitbitSupport @fitbit @FitbitUK is your app down? having trouble logging in
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Lizzie Cheeld
(@lizziecheeld) reported
@fitbit is there a problem at your end
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Erica Zornes
(@ebzornes) reported
@liddoliddo @fitbit @FitbitSupport Mine is logging in. I have today’s steps with all of yesterday’s food and hourly step information. HELP ASAP
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Ralph Giangregorio
(@rockinralph098) reported
@fitbit @FitbitSupport Roll back your latest changes because Fitbit is down! Can't log in or sync or anything.
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Janina R. Williams
(@Yawningbug) reported
@DonnaLaVanda @fitbit Yeah, I just called. The server is down. 2 hours to fix.
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Larissa
(@almost_larissa) reported
@FitbitSupport is the server down? cant log into my app or connect other apps like strava. Based in South Africa
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Donna Rubin
(@donnacansing) reported
@FitbitSupport @WRDoolittle1 Did all that. Deleted the app and reinstalled and rebooted my phone. Can’t even sign in now.
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distinctpath2
(@DistinctPath2) reported
@Ruthi389 @fitbit Their servers are down
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Karl Raymond
(@karl_raymond) reported
@JustJSK2 @FitbitSupport I’m having the same problem. I never realized how many times I use this app now that I can’t. I hope they fix things soon.
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Bluestreak
(@BluestreakBTHR) reported
@FitbitSupport why do I need to connect to a remote server to sync the thing on my wrist with the thing in my pocket?! Let the damned thing a-sync to the backend. What the hell! #FitbitFail #Fitbit
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Nicolas Herman
(@NicolasXHerman) reported
@FitbitSupport any ETA with your server outage ? Thanks
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Tammy Webster
(@dolphin82hotma1) reported
@FitbitSupport Hi any news on when server is going to be back up and running. I am currently doing 10000 steps a day for cancer research and now can't update my sponsors on how I am doing!
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Clark
(@wetwilly_08) reported
@FitbitSupport website down today? My app won't load mestrics from today, yesterday, or the day before. Fitbit Sense won't sync and after a uninstall and reinstall of the app, i can't log in.
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Mike Creamer
(@mcreamer56) reported
@FitbitSupport is your website down?
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Ellie Woods
(@TheBookCaster2) reported
@Newfie_Star @FitbitSupport hi! from what Im seeing on twitter, there seems to be something wrong on fitbits end of things (a server outage, I believe, but I could be wrong).
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