Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Fréjus, Provence-Alpes-Côte d'Azur 2
Elyria, OH 1
Mulhouse, ACAL 1
Livingston, Scotland 1
Briza, Western Cape 1
Villeneuve-d'Ascq, Hauts-de-France 1
Waterford, WI 1
Oklahoma City, OK 1
Foix, Occitanie 1
City of London, England 1
Phoenix, AZ 1
Apple Valley, MN 1
St. Louis, MO 1
Louisville, KY 1
Virginia Beach, VA 1
Clearwater, FL 1
Arlington, VA 1
Halle (Saale), Saxony-Anhalt 1
Lewisville, TX 1
Calais, Hauts-de-France 1
Ironwood, MI 1
Layton, UT 1
Seattle, WA 1
Malvern, PA 1
Beaverton, OR 1
Worthing, England 1
Strasbourg, ACAL 1
North Royalton, OH 1
Levallois-Perret, Île-de-France 1
Rhinelander, WI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • renepower René Power (@renepower) reported

    Is @fitbit app down? @FitbitSupport UK iphone not updating on 4G or Wifi

  • Cufkie Amirale Cufckie (@Cufkie) reported

    @Be4rdedBrother @fitbit The servers are down, worldwide.

  • ibenunot Ben Crabtree (@ibenunot) reported

    @FitbitSupport @coffeeandcats89 So, with your servers down...sync between the phone and device doesn't work? Sounds like a design flaw. Versa 3

  • Cufkie Amirale Cufckie (@Cufkie) reported

    @gurmukhpanesar @FitbitSupport Thankz Gurmukh! Indeed, as I have already told them I tried everything they described. Their automatic message won't solve the problem.

  • Carrie_jackson1 Carrie Jackson (@Carrie_jackson1) reported

    @reconnreport @FitbitSupport Same here. Think fitbit is down

  • LexiiMasters Lexi Masters (@LexiiMasters) reported from Caerleon, Wales

    @fitbit @FitbitSupport is your app down? Wont sync my fitbit. Tried forced reset. Tried reinstalling the app etc.

  • kplaner26 Kylene Planer (@kplaner26) reported

    @FitbitSupport absolutely nothing about my app is working right now. I’ve tried everything, redownloading, signing out and back in, and I get error after error that something went wrong every step of the way. What is happening

  • tasiaevermore 🎀Tasia™ (tAW-shUH) 🎀 (@tasiaevermore) reported

    @Hannahjade01 @FitbitSupport @LilOldMee I'm having the exact same issue:(

  • johnb76johnb John (@johnb76johnb) reported

    @FitbitSupport Uninstalled and reinstalled app, says no internet connection. Tried WiFi and using my data now it says cannot reach server. Go to the website to log in and it says server error.

  • rockets9394 Rockets Sean (@rockets9394) reported

    @FitbitSupport @CycleKam I'm having the same issue now. I'll try back later.

  • jadestephanie12 Jade Stephanie (@jadestephanie12) reported

    @FitbitSupport Has fitbit crashed??? I need help! Its all gone wrong and i cant get anywhere!!!

  • LilyMarie84 LilyMarie (@LilyMarie84) reported

    @FitbitSupport I had no trouble yesterday, but today I cannot sync my charge 4, nor can I get on the website to do live chat.

  • leahchapman5 Leah (@leahchapman5) reported

    The @fitbit app update has made my app unusable 👎🏻 won’t log my calories or water intake, and won’t sync to my watch so please @FitbitSupport fix it

  • sam_waldo Sam Waldo (@sam_waldo) reported

    @FitbitSupport Just got two fitbits in the mail, but impossible to create accounts or do anything at all! Should I just return them or is this issue going to be fixed?

  • dianas1968 Diana Shanks (@dianas1968) reported

    @FitbitSupport Unable to sync my Fitbit versa 2. App keeps crashing out. Updated the app and nothing has been solved. Have repeatedly forced close and restarted my phone and restarted Fitbit. Nothing works. Is there an ETA on the server problems being fixed?

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