Fitbit Outage Map
The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fitbit users affected:
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Online Features
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Gold Coast, QLD | 1 |
| Brest, Bretagne | 1 |
| Berlin, Land Berlin | 1 |
| Barrow in Furness, England | 1 |
| Elyria, OH | 1 |
| Mulhouse, ACAL | 1 |
| Livingston, Scotland | 1 |
| Briza, Western Cape | 1 |
| Villeneuve-d'Ascq, Hauts-de-France | 1 |
| Waterford, WI | 1 |
| Oklahoma City, OK | 1 |
| Foix, Occitanie | 1 |
| City of London, England | 1 |
| Phoenix, AZ | 1 |
| Apple Valley, MN | 1 |
| St. Louis, MO | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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Johanna Seppalainen
(@johannasep) reported
@SiobhanAliperto @FitbitSupport Also a problem - tried like you did. This is the second time within weeks that Fitbit is failing us.
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El Chilanglés
(@Chilangles) reported
My @fitbit battery died after less than a year so I bought a new one and now i can’t even open the app because of some sort of #fitbitdown problem! Canceling premium in 1,2,3…..
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Hilrice23
(@hilrice23) reported
@FitbitSupport down again. Crashes upon trying to open.
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Samantha Cooper
(@sj_cooper85) reported
@FitbitSupport @FitbitUK - app is still down. Have restarted phone + watch, deleted and reinstalled the app but still not working.
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Adentro Translations
(@AdentroTrans) reported
@FitbitSupport @AntheaDemetriou Having the same issue, none of the suggestions work.
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Lexie||POWER RANGERS ERA
(@lexiesdaisy) reported
Hey @fitbit @FitbitSupport fix your stupid app, it keeps crashing
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Jenn
(@electricself) reported
@FitbitSupport Fix your stupid app!
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Orlagh Bowers
(@BowersOrlagh) reported
@FitbitSupport hi Fitbit just wondering is the app down today? Doesn’t seem to b loading and other people r having the same difficulties!!
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Karen Nau
(@karennau) reported
Hello @fitbit @FitbitSupport your app seems broken! FYI, I have deleted and reinstalled, but it crashes! #help
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Lea 🌻
(@rubyoverdiamond) reported
@colleeeeeeeeeny @fitbit @FitbitSupport It’s not just you, lots of complaints today and if you look on Google apparently now they are admitting there’s a problem.
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Laura
(@mama__b____) reported
@lorihanifan @FitbitSupport @fitbit Having the same issue. The recommended fix did not work.
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TheBoldPursuit®
(@TheBoldPursuit) reported
@FitbitSupport my Fitbit app started crashing last night. Apparently, there are a lot of people reporting the same problem - so please look into fixing it.
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El Chilanglés
(@Chilangles) reported
@willsWords @FitbitSupport I can’t even open the app though, it just closes down automatically as soon as I open it
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♏️
(@ItsNotCourt_97) reported
Hey @fitbit can y’all fix your app so it stop crashing every single time you try to open the app? I swear issues with your app happen way too often. It’s annoying as hell.
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Dany Sunny™ ⭐️⭐️⭐️
(@Flapylicious) reported
@FitbitSupport hi, the app immediately shuts down when I click on it. I’m on an iPhone 13 Pro Max and have uninstalled and reinstalled many times. Still no luck
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