Fitbit Outage Map
The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fitbit users affected:
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Online Features
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ingelheim am Rhein, Rheinland-Pfalz | 10 |
| Apple Valley, MN | 2 |
| Fréjus, Provence-Alpes-Côte d'Azur | 2 |
| New York City, NY | 2 |
| Proctorville, OH | 2 |
| St. Louis, MO | 1 |
| Louisville, KY | 1 |
| Virginia Beach, VA | 1 |
| Clearwater, FL | 1 |
| Arlington, VA | 1 |
| Halle (Saale), Saxony-Anhalt | 1 |
| Lewisville, TX | 1 |
| Calais, Hauts-de-France | 1 |
| Ironwood, MI | 1 |
| Layton, UT | 1 |
| Seattle, WA | 1 |
| Malvern, PA | 1 |
| Beaverton, OR | 1 |
| Worthing, England | 1 |
| Strasbourg, ACAL | 1 |
| North Royalton, OH | 1 |
| Levallois-Perret, Île-de-France | 1 |
| Rhinelander, WI | 1 |
| Bedford, TX | 1 |
| Yellville, AR | 1 |
| Halifax, NS | 1 |
| Katy, TX | 1 |
| Vermilion Bay, ON | 1 |
| Cedar Rapids, IA | 1 |
| Toms River, NJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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colleen
(@coll1986) reported
My fitbit is not picking up my exercise, I little help here @FitbitSupport
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Indrani Kar
(@Indrani_Kar) reported
.@fitbit is the worst. Their products are only built to work for a few months. @FitbitSupport is also terrible and try to gaslight you, saying the problem is you instead of their ****** products to avoid having to warranty them. Then they send you defective warranty products.
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Dazza super mt09 duke r 😁😁😁
(@Privatenugget2) reported
from
Irthlingborough, England
@FitbitSupport hello wondering if you can help my wifes fitbit model FB412 has unpaired itself and will not pair again. We have tried to reset it when it's charging but it's not working the phone can find it but won't pair and then the fitbit dissapears. Thanks Darren.
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lee Crompton💙💛
(@cromp74) reported
@fitbit Hi I've just received my fitbit versa 3, the longer band won't connect, the smaller one connects no problem, any advice please?
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Indrani Kar
(@Indrani_Kar) reported
. @fitbit is the worst. Their products are only built to work for a few months. @FitbitSupport is also terrible and try to gaslight you, saying the problem is you instead of their ****** products to avoid having to warranty them. Then they send you defective warranty products.
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Lady_iz
(@Ladyiz7) reported
@FitbitSupport seriously dont buy fitbit. Its trash. Their "tech support" is a joke. I depend on this thing to tell me when my heart rate is too high and I need to take my meds. Its been on the charger all ******* day, it's only 4% cause it won't charge and refuses to soft reset
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ja3k
(@ja3k_) reported
@fitbit I really like the smart wake alarm feature. You should make a smart no wake alarm feature where if it detects your sleep quality was bad enough it cancels the alarm.
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Klock36
(@KlownShow36) reported
@JamesJM @FitbitSupport Hey James. My gf having same issue. Did they ever provide you with a fix?
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Indrani Kar
(@Indrani_Kar) reported
@lacilin @fitbit is the worst. Their products are only built to work for a few months. @FitbitSupport is also terrible and try to gaslight you, saying the problem is you instead of their ****** products to avoid having to warranty them. Then they send you defective warranty products.
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Indrani Kar
(@Indrani_Kar) reported
@dtsdave1 @fitbit is the worst. Their products are only built to work for a few months. @FitbitSupport is also terrible and try to gaslight you, saying the problem is you instead of their ****** products to avoid having to warranty them. Then they send you defective warranty products.
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Indrani Kar
(@Indrani_Kar) reported
@masteractor @fitbit is the worst. Their products are only built to work for a few months. @FitbitSupport is also terrible and try to gaslight you, saying the problem is you instead of their ****** products to avoid having to warranty them. Then they send you defective warranty products.
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Indrani Kar
(@Indrani_Kar) reported
@Asha_K_Sharma @fitbit is the worst. Their products are only built to work for a few months. @FitbitSupport is also terrible and try to gaslight you, saying the problem is you instead of their ****** products to avoid having to warranty them. Then they send you defective warranty products.
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Katie Brusby
(@KatieBrusby) reported
@fitbit @FitbitSupport @FitbitUK Absolute joke. Ongoing issue with Huawei phones for 18 months not advertised anywhere, I now have a watch I cannot use, your customer service refusing to do anything. I've tried EVERYTHING you suggest MULTIPLE times before you suggest it again.
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Sagar Rabadiya
(@samcoolone70) reported
@FitbitSupport @FitbitIN Can someone let me know the process of claiming a warranty? I have a really bad experience of syncing versa 3 with my device, and I don't even find any service center in Ahmedabad.
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Indrani Kar
(@Indrani_Kar) reported
Fitbit is the worst. Their products are only built to work for a few months. @FitbitSupport is also terrible and try to gaslight you, saying the problem is you instead of their ****** products to avoid having to warranty them. Then they send you defective warranty products.
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