Fitbit Outage Map
The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fitbit users affected:
Check Current Status
Online Features
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Lincoln, NE | 1 |
| Clermont, FL | 1 |
| Ipswich, England | 1 |
| Woodbine, MD | 1 |
| Bigastro, Comunitat Valenciana | 1 |
| Winnipeg, MB | 1 |
| Onley, VA | 1 |
| Lakeland, FL | 1 |
| Cleveland, OH | 1 |
| South Plainfield, NJ | 1 |
| Tucson, AZ | 1 |
| Guilford, CT | 1 |
| Gold Coast, QLD | 1 |
| Brest, Bretagne | 1 |
| Berlin, Land Berlin | 1 |
| Barrow in Furness, England | 1 |
| Elyria, OH | 1 |
| Mulhouse, ACAL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
-
From Fiona | VA Services
(@fromfiona_) reported
@FitbitSupport It’s still not working.
-
Amanda Parrell
(@amandamparrell) reported
@FitbitSupport What a terrible idea.. this service just keeps getting worse and worse. Nothing works anymore and you keep removing what little options are left. Soon be time for a Garmin!!
-
Dot Com Media
(@dcmmoguls) reported
@FitbitSupport I’m having an issue scrolling through options on the actual device and the screen is so dim I cannot make out what it says.
-
Cafkin
(@cafkin) reported
@FitbitSupport hi my inspire 2 has stopped counting stairs. I have rebooted it from the tracker but no change. How do I fix this?
-
Doogle
(@donna70kay) reported
@FitbitSupport I have given up with fitbit and I have purchased a different brand of fitness tracker. 4 fitbits I have had and not much help.
-
Untamed
(@uzmapowell) reported
@VLebeter @fitbit How do I do that? I asked Fitbit if the lifecycle of their product is only a little over year, and the assured me their engineers tested. Lol! Empty assurance but terrible product
-
Cat Jackson 💙
(@catjackson86) reported
Hi @FitbitSupport, trying to change my versa 2 straps to the other set that came with it and they don’t fit no matter how much I try to squish them! Can you help?
-
Toniregi
(@wolfangelgsd) reported
@FitbitSupport @fitbit I’ve been dealing with your customer Sox all week. They are absolutely NO HELP!! This is why more and more people are switching to the other guys, & I’m about to be one of them! I’ve had Fitbit’s for years and you could care less. Goodbye
-
Mike Conway
(@IronMike1959) reported
from
Folsom, California
@FitbitSupport I get where you’re coming from...but again, this is a quite rote and relatively meaningless response. We’re looking for a plan of action, even a kernel of acknowledgment that there’s an issue and a fix is in the works.
-
James CT
(@ablekramerjames) reported
@FitbitSupport help screen extremly dark on auto and normal fit bit charger 3
-
Untamed
(@uzmapowell) reported
@AHW1978 @fitbit @FitbitSupport How are they still in business? I mean it's an expensive device that only lasts a year and their arrogance is just a cherry on they **** cake made with arrogance. Check out their profile on better business bureau, a real treat.
-
Shriniwas Shukla
(@shriniwas90) reported
@FitbitSupport No response in last 10-12 days. Pleae help us here. It's a new versa 3 device which is facing so many issue.
-
Untamed
(@uzmapowell) reported
@FitbitSupport Also, I don't know why the tech guy kept concentrating on the charging issue. I told him, it was holding charge better after i rebooted, it's the sleep stages and the whacked out calorie count and activity level that's the bigger problem.
-
JaneG
(@janeg2018) reported
@FitbitSupport Is there any expectation that text notifications will work in the next few months with any IPhone updates? Now two months into this not working. Is Fitbit working on this?
-
Druitchry
(@druitchry) reported
@FitbitSupport I started a new account when I got a new device, unlinked the old account, linked the new, but no Facebook friends found. I had a bunch previously. How do I fix this?
Check Current Status