Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Clermont, FL 1
Ipswich, England 1
Woodbine, MD 1
Bigastro, Comunitat Valenciana 1
Winnipeg, MB 1
Onley, VA 1
Lakeland, FL 1
Cleveland, OH 1
South Plainfield, NJ 1
Tucson, AZ 1
Guilford, CT 1
Gold Coast, QLD 1
Brest, Bretagne 1
Berlin, Land Berlin 1
Barrow in Furness, England 1
Elyria, OH 1
Mulhouse, ACAL 1
Livingston, Scotland 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • CatiPoppy themodernatheist (@CatiPoppy) reported

    @riddickulous25 @FitbitSupport @fitbit Me... Shows error... 😢

  • iluvgolf3255 Terry Frost (@iluvgolf3255) reported

    @beckycl07 @FitbitSupport me as well - sent a DM but now I know the problem.. still not very happy with these guys... they have us over the proverbial barrel with them being the only tracker

  • wesmackay Wes Mackay (@wesmackay) reported

    @JoshBeckenstein @FitbitSupport The server is down mate

  • Pinnklady Carla Marie Allum (@Pinnklady) reported

    @ooGloryoo @fitbit Been down all day 🙄

  • swampynomo Doug Matthews (@swampynomo) reported

    Hey @FitbitSupport - I have a Charge 3 - your App isn't working and your website is down again - what's up ?

  • jan77 Nisha Nayyar (@jan77) reported

    @FitbitSupport I didn't realize the server was down and then uninstalled asked me trying to log in but it says I can't log in anymore. Thoughts?

  • JoshBeckenstein Josh Beckenstein (@JoshBeckenstein) reported

    @FitbitSupport I can’t sync my Fitbit blaze. I’ve removed the blaze from my Fitbit app. It encounters an error when I try to set it up again. I’ve restarted my phone and blaze to no results.

  • TruPlaya1870 Mathieu Gagnon (@TruPlaya1870) reported from Gatineau, Québec

    @FitbitSupport Ok thanks and hopefully the fix will work. Yes my device and app are up-to-date. But honestly I hope that you change the way the app, watch and phone works so we don't need go rely on the servers.

  • cmc10706 Corinn (@cmc10706) reported

    @FitbitSupport It's not difficult to send an email blast to all your customers. Lord knows you have no trouble emailing us about sales and products. This should be no different

  • Trader442 Trader442 (@Trader442) reported

    @FitbitSupport Still down!!!!

  • ndcar Donald Mascola (@ndcar) reported

    @FitbitSupport Any ETA on a fix ???

  • daryl3k daz (@daryl3k) reported

    @FitbitSupport will my data from today on my Fitbit still eventually connect to my phone if the problem is solved in more than 24 hours? Or do I lose it. Plus I deleted and re installed the app. Would this affect it too? Thanks

  • NYCGuy72a NYCGuy72 (@NYCGuy72a) reported

    @mailorderninja @FitbitSupport I have been using Fitbit for almost 3 years and on my second device and have never seen an issue like this one that has gone on for more than a few minutes. I have nothing but good things to say about my experience with Fitbit.

  • SLPTrend Sara Louise Petty Design (@SLPTrend) reported

    @jackieshoes @FitbitSupport Same here! I was thinking there was a problem with my devices. Very frustrating.

  • Rawrs_Stephanie 金滞在 (@Rawrs_Stephanie) reported

    @FitbitSupport @louisefair97 I can’t login into my account :/ @FitbitSupport

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