Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

Less
More

fitbit Hero Image

Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
St. Louis, MO 1
Grenoble, Auvergne-Rhône-Alpes 1
Paris, Île-de-France 1
Köln, NRW 1
Rotterdam, zh 1
Lincoln, NE 1
Clermont, FL 1
Ipswich, England 1
Woodbine, MD 1
Bigastro, Comunitat Valenciana 1
Winnipeg, MB 1
Onley, VA 1
Lakeland, FL 1
Cleveland, OH 1
South Plainfield, NJ 1
Tucson, AZ 1
Guilford, CT 1
Gold Coast, QLD 1
Brest, Bretagne 1
Berlin, Land Berlin 1
Barrow in Furness, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • Kam_A80 AK (@Kam_A80) reported

    @FitbitSupport @fitbit why is the sync not working. I have been trying for about 2 hours now. The dashboard seems to have disappeared in parts!!! HELP #Fitbit

  • phoenix_ledger CS 🇺🇲🇺🇦 (@phoenix_ledger) reported

    @FitbitSupport @EmEnSea Charge 5 not synching, many issues with the app, restarted phone and watch. Re-installed app, played with bluetooth settings. All didn't work. The issue is on Fitbit's end. Downdetector has thousands of reports.

  • Moby_Spurs Moby: Football-Connoisseur ⚽️ (@Moby_Spurs) reported

    @Crimson_wh0re @Caroline_Arbour @FitbitSupport Yeah, there’s clearly a problem at their end. The app is totally corrupted now. No Steps, and no Sleep on the homepage. As Caroline said, can’t add them back in. Need a proper response from Fitbit, not boilerplate troubleshoot.

  • atlas___hands Atlas Hands (@atlas___hands) reported

    @phoenix_ledger @fitbit Same issue here this morning. Super annoying. Nothing fixes it.

  • LewisWrightVFX lewi (@LewisWrightVFX) reported

    @LeanneAbbey1 @KSchnickelfritz @FitbitSupport Yep down but it will all still track in the device back to pen and paper recording for now

  • mattmccoag Matthew McCoag (@mattmccoag) reported

    My new @fitbit @FitbitSupport wouldn’t synch this morning. I followed the trouble shooting protocols. Now my Fitbit (Versa 4) isn’t showing up to connect via Bluetooth. Anyone have any suggestions to get the Fitbit discoverable again?

  • Witajacyozieble Tuftufbana (@Witajacyozieble) reported

    Fitbit doesn't work Fitbit com down message @FitbitSupport

  • Stefani69722442 Stefanie Roy (@Stefani69722442) reported

    @AJ_tappp @FitbitSupport @Caroline_Arbour It's insane!! They're asking people to DM details and doing nothing to solve the issue.

  • skinny_pete_ skinny pete (@skinny_pete_) reported

    @FitbitSupport my charge 2 won’t sync with my Fitbit iPhone app!! Help!!

  • yo_rocky D.M. Coe (@yo_rocky) reported

    The @fitbit app is broken.

  • LiselleEdwards Liselle Sandy (Edwards) (@LiselleEdwards) reported

    @AliAquarius @FitbitSupport My fitbit isn't syncing to phone app. Did log out and try logging back in but getting the 'down for maintenance' message. Fitbit itself is fine

  • franlondon Fran London (@franlondon) reported

    @FitbitSupport Is your system having trouble synching today, or is it me?

  • phoenix_ledger CS 🇺🇲🇺🇦 (@phoenix_ledger) reported

    @fitbit Charge 5 not synching, many issues with the app, restarted phone and watch. Re-installed app, played with bluetooth settings. All didn't work. The issue is on Fitbit's end.

  • lisaduffyharris lisa harris 🇮🇪 (@lisaduffyharris) reported

    @FitbitSupport is there an issue with the app at the moment? My app has removed my steps and sleep sections and won’t let me add them back

  • BlackLanternR BlackLanternRecds (@BlackLanternR) reported

    Also seems like it's all services. The Developer Platform is down as well. Someone somewhere is having a crappy day. #Fitbit #fitbitdown @FitbitSupport @fitbit @FitbitUK

Map Check Current Status