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Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Noida, UP 1
St. Louis, MO 1
Grenoble, Auvergne-Rhône-Alpes 1
Paris, Île-de-France 1
Köln, NRW 1
Rotterdam, zh 1
Lincoln, NE 1
Clermont, FL 1
Ipswich, England 1
Woodbine, MD 1
Bigastro, Valencia 1
Winnipeg, MB 1
Onley, VA 1
Lakeland, FL 1
Cleveland, OH 1
South Plainfield, NJ 1
Tucson, AZ 1
Guilford, CT 1
Gold Coast, QLD 1
Brest, Brittany 1
Berlin, Berlin 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • ashholee13
    chipotlena (@ashholee13) reported

    @fitbit I think your app is down. Wouldn’t sync all morning so I tried re-adding my device (error message) so then deleted and redownloaded the app now it won’t let me log in without saying “oops something went wrong” @FitbitSupport

  • BoniBitchatta
    Voted 🌊♥🇺🇸✊🏾 (@BoniBitchatta) reported

    @drguildo @adamwbb @FitbitSupport I know! I thought my wifi was down.

  • lamda
    🚚 David Lam (@lamda) reported

    @AdalCarrol @FitbitSupport yes please @FitbitSupport, i thought the issue was on my device, as this has happened before. I followed your debug advice, but that was truly a waste of time since this is a problem on the Fitbit end.

  • JulietteJones33
    Juliette Jones (@JulietteJones33) reported

    @FitbitSupport Thanks @FitbitSupport . I posted the comment so other Windows 10 users would know there's still a way to sync during these down times with the app and online dashboard.

  • AlexShoreyPhoto
    Alex Shorey (@AlexShoreyPhoto) reported

    @FitbitSupport Yeah we have identified a problem too None of our devices are working AGAIN

  • pennylane7970
    Eileen Sutcliffe (@pennylane7970) reported

    @FitbitSupport My Fitbit watch just show blank nothing on it. I can’t even see the time. Can you please tell me if this is the technical issue that’s going on or is it my watch? It’s been a couple of hours now.

  • amaoesquerda
    AME (@amaoesquerda) reported

    @FitbitSupport If we've already followed the previous support steps to try and sync, before we were aware of the issue (i.e. re-pairing, re-loading the app, etc.) will our historical data repopulate in the app or is it just lost?

  • CauseICan84
    Smith (@CauseICan84) reported

    @FitbitSupport @GTFOAlleyCat The trash update you pushed out that update ? The one that was suppose to fix the bugs lmfao pathetic

  • CanadianTedEh
    🇨🇦 Happy Flying Shark (eh)? (@CanadianTedEh) reported

    @FitbitSupport This is inconvenient, but I've been a fitbit customer for years and this is the first outage I remember seeing. That's really good uptime, to be honest.

  • SammyHFC1991
    Sammy (@SammyHFC1991) reported

    How long until you sort your app out? It's been down all day @FitbitSupport

  • whoviankim
    Kim Arrowsmith (@whoviankim) reported

    @FitbitSupport Still not working.

  • lisaeesa
    LA (@lisaeesa) reported

    @FitbitSupport the site and app are down?

  • DonnaP2005
    Donna P (@DonnaP2005) reported

    @FitbitSupport Can you post on your account when it is fixed, please so we don’t waste any more time trying to fix it? Thanks #Fitbit

  • chelsrbaxter
    Chelsey Baxter (@chelsrbaxter) reported

    @FitbitSupport what is going on? Is the entire system down? Nothing it syncing or working, I can't even log into my account online. No response from Facebook message either. Can you inform me on the current problem, please? #Fitbit

  • Be4rdedBrother
    Be@®Ded Brother 🇬🇧🇵🇸 (@Be4rdedBrother) reported

    @FitbitSupport my inspire hr goes through to asking for 4 digits then few minutes later it comes back with can't connect...is this also linked to server issue?

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