Fitbit Outage Map
The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fitbit users affected:
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Online Features
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Fréjus, Provence-Alpes-Côte d'Azur | 2 |
| New York City, NY | 2 |
| Villeneuve-d'Ascq, Hauts-de-France | 1 |
| Waterford, WI | 1 |
| Oklahoma City, OK | 1 |
| Foix, Occitanie | 1 |
| City of London, England | 1 |
| Phoenix, AZ | 1 |
| Apple Valley, MN | 1 |
| St. Louis, MO | 1 |
| Louisville, KY | 1 |
| Virginia Beach, VA | 1 |
| Clearwater, FL | 1 |
| Arlington, VA | 1 |
| Halle (Saale), Saxony-Anhalt | 1 |
| Lewisville, TX | 1 |
| Calais, Hauts-de-France | 1 |
| Ironwood, MI | 1 |
| Layton, UT | 1 |
| Seattle, WA | 1 |
| Malvern, PA | 1 |
| Beaverton, OR | 1 |
| Worthing, England | 1 |
| Strasbourg, ACAL | 1 |
| North Royalton, OH | 1 |
| Levallois-Perret, Île-de-France | 1 |
| Rhinelander, WI | 1 |
| Bedford, TX | 1 |
| Yellville, AR | 1 |
| Halifax, NS | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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atiKen
(@atikenta) reported
@FitbitSupport why is the discovery card not supported for use with the versa 3? It works with the phone for contactless payment but not the versa 3 watch. It is more convenient to use the watch, which is on my wrist, rather than the phone that's in my pocket. What's the issue?
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Danielle Asano
(@DanielleAsano) reported
@FitbitSupport Your customer service is dreadful. I’ve had two fitbits and both failed way before time. You offered to change this one as it’s under warranty. I’ve now called customer service 3x and every time you have failed to resolve the issue. Just cut me off after 30min!!
-
Kelley Willis
(@KelleyWillis) reported
.@FitbitSupport Charge6 GPS fails again AND no way to turn it back on without ending the exercise and starting a new one. Bad software to go with weak product.
-
Danielle Asano
(@DanielleAsano) reported
@FitbitSupport Your customer service is dreadful. I’ve had two fitbits and both failed way before time. You offered to change this one as it’s under warranty. I’ve now called customer service 3x and every time you have failed to resolve the issue. Just cut me off after 30min!!
-
Edita Chavez
(@edichavezzz) reported
@FitbitSupport @Google Thank you. Still not working :( I'll DM you!
-
Edita Chavez
(@edichavezzz) reported
@FitbitSupport @Google Thank you. Still not working :( I'll DM you!
-
atiKen
(@atikenta) reported
@FitbitSupport why is the discovery card not supported for use with the versa 3? It works with the phone for contactless payment but not the versa 3 watch. It is more convenient to use the watch, which is on my wrist, rather than the phone that's in my pocket. What's the issue?
-
Danielle Asano
(@DanielleAsano) reported
@FitbitSupport Your customer service is dreadful. I’ve had two fitbits and both failed way before time. You offered to change this one as it’s under warranty. I’ve now called customer service 3x and every time you have failed to resolve the issue. Just cut me off after 30min!!
-
Edita Chavez
(@edichavezzz) reported
@FitbitSupport @Google Thank you. Still not working :( I'll DM you!
-
atiKen
(@atikenta) reported
@FitbitSupport why is the discovery card not supported for use with the versa 3? It works with the phone for contactless payment but not the versa 3 watch. It is more convenient to use the watch, which is on my wrist, rather than the phone that's in my pocket. What's the issue?
-
atiKen
(@atikenta) reported
@FitbitSupport why is the discovery card not supported for use with the versa 3? It works with the phone for contactless payment but not the versa 3 watch. It is more convenient to use the watch, which is on my wrist, rather than the phone that's in my pocket. What's the issue?
-
atiKen
(@atikenta) reported
@FitbitSupport why is the discovery card not supported for use with the versa 3? It works with the phone for contactless payment but not the versa 3 watch. It is more convenient to use the watch, which is on my wrist, rather than the phone that's in my pocket. What's the issue?
-
Edita Chavez
(@edichavezzz) reported
@FitbitSupport @Google Thank you. Still not working :( I'll DM you!
-
Kelley Willis
(@KelleyWillis) reported
.@FitbitSupport Charge6 GPS fails again AND no way to turn it back on without ending the exercise and starting a new one. Bad software to go with weak product.
-
Danielle Asano
(@DanielleAsano) reported
@FitbitSupport Your customer service is dreadful. I’ve had two fitbits and both failed way before time. You offered to change this one as it’s under warranty. I’ve now called customer service 3x and every time you have failed to resolve the issue. Just cut me off after 30min!!
Check Current Status