Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ingelheim am Rhein, Rheinland-Pfalz 13
Fréjus, Provence-Alpes-Côte d'Azur 2
New York City, NY 2
Proctorville, OH 2
Louisville, KY 1
Virginia Beach, VA 1
Clearwater, FL 1
Arlington, VA 1
Halle (Saale), Saxony-Anhalt 1
Lewisville, TX 1
Calais, Hauts-de-France 1
Ironwood, MI 1
Layton, UT 1
Seattle, WA 1
Malvern, PA 1
Beaverton, OR 1
Worthing, England 1
Strasbourg, ACAL 1
North Royalton, OH 1
Levallois-Perret, Île-de-France 1
Rhinelander, WI 1
Bedford, TX 1
Yellville, AR 1
Halifax, NS 1
Katy, TX 1
Vermilion Bay, ON 1
Cedar Rapids, IA 1
Toms River, NJ 1
Vancouver, WA 1
Olympia, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • Maria_Vocaturo Maria A. Vocaturo (@Maria_Vocaturo) reported

    @FitbitSupport is your server down? I can’t see any data on the app, tried logging out but it’s not letting me log back in, tried logging into my account on my browser but I get an error. Thank you in advance for your help!

  • WhosthatJess17 Jessica Dunne (@WhosthatJess17) reported

    @FitbitSupport is there an issue with the app right now?

  • mjschv Mark Smith (@mjschv) reported

    @fitbit - no information at @fitbitsupport - what is going on with your servers - lots of login problems. Give support some idea of an answer or post a link to a status page, please.

  • CelineLapinou Céline (@CelineLapinou) reported

    @Zorak118 @FitbitSupport Yep, Fitbit for iPhone. But the problem also concern the website, cant login.

  • henryo87 henry ochoa (@henryo87) reported

    @FitbitSupport im having issues logging into my app and onto the website, anyone else having this problem? @fitbit

  • nancie85 Liane Atkinson (@nancie85) reported

    @FitbitSupport @Laurajayne_w Same issue, only showing certain things in app, logged out and now can't sign back in.

  • streetsofboston Anton Spaans (@streetsofboston) reported

    @Laurajayne_w @FitbitSupport Same issues (server timeouts/not-reachable) here in US (Boston).

  • fiona_schrader fiona_schrader (@fiona_schrader) reported

    @FitbitSupport my Versa3 is not synching and tried to reinstall app and it's not allowing me to login.

  • babybeanbun heyyitzamiah (@babybeanbun) reported

    @FitbitSupport looks like the app isn’t working.. went on there and all info was blank. tried to log out hoping that would fix the problem and now i’m logged out of my account.

  • DavidSNeal David Neal (@DavidSNeal) reported

    @fitbit @Cormal21 Is there a publicly displayed status for this? It's been an issue for just under 2 weeks!

  • SeabreezeCheryl 💙🏴‍☠️🌻🌊Cheryl (@SeabreezeCheryl) reported

    @FitbitSupport fitbit app not working in Michigan.

  • umbrellatourist Leanne (@umbrellatourist) reported

    @FitbitSupport is Fitbit down in the UK? I just logged out to try and fix issues and have tried to log in and it is now saying server error

  • ELIANA_UK Eliana (@ELIANA_UK) reported

    @FitbitSupport My stats are not syncing and I can see everyone here are having the same issue. Done the instructions you have advised but unfortunately, I’m unable to log back onto the app because it says unknown error. Please look into this, thanks

  • rdelje Roger del Jesús (@rdelje) reported

    @FitbitSupport app stop showing stats.Can't login on website... What's going on?

  • 1syntja1 Sabina Stawarz (@1syntja1) reported

    @Laurajayne_w @FitbitSupport Definitely the app is down I have experienced the same issue

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