Fitbit Outage Map
The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fitbit users affected:
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Lakeland, FL | 1 |
| Cleveland, OH | 1 |
| South Plainfield, NJ | 1 |
| Tucson, AZ | 1 |
| Guilford, CT | 1 |
| Gold Coast, QLD | 1 |
| Brest, Bretagne | 1 |
| Berlin, Land Berlin | 1 |
| Barrow in Furness, England | 1 |
| Elyria, OH | 1 |
| Mulhouse, ACAL | 1 |
| Livingston, Scotland | 1 |
| Briza, Western Cape | 1 |
| Villeneuve-d'Ascq, Hauts-de-France | 1 |
| Waterford, WI | 1 |
| Oklahoma City, OK | 1 |
| Foix, Occitanie | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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Adentro Translations
(@AdentroTrans) reported
Here we go again, @FitbitSupport, your app has been crashing all afternoon. I’ve already seen multiple people commenting on the same issue and your generic recommendations are useless. Please fix this thoroughly!
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Leah
(@LovesTKandSP) reported
@FitbitSupport when will the issue with the app be resolved? Mine keeps crashing too
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David Van Riper
(@dcvanriper) reported
@FitbitSupport Are there any known issues with the Fitbit system today? The app keeps crashing on my iPhone. When it doesn't crash, I get an error saying "Oops, something went wrong".
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The Artisan Kitchen 🍋🍊🍓
(@Artisan_kitchen) reported
@FitbitSupport @JstAnthrScrMom Doesn’t work - still not working for me
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MA, LPCC
(@MadisonAndrews1) reported
My @fitbit app keeps crashing and when I went to support, no one answered me. I could use some help
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Lock Trump Up NOW 🌊
(@KarenThose) reported
@JanetForbes @FitbitSupport @GwenllianSouth I wouldn't bother. You can't force close it if it won't open. And I have actually deleted it, re-downloaded it, restarted it, logged in, and the same thing is happening. Fitbit has a problem, they are not acknowledging it.
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CarrotSmasher
(@M_Czulak) reported
@FitbitSupport App totally dead on iOS, recommend "tricks" are not working
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Jill Mannaioni
(@JMannaioni) reported
@FitbitSupport Today, March 2, 2023 the Fitbit app is down again. It crashes upon opening. Is anyone at Fitbit aware of this and when will it be fixed? Wondering if it's time to move to the Apple Watch?!?
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Lock Trump Up NOW 🌊
(@KarenThose) reported
@sandradee77 @FitbitSupport @GwenllianSouth And their support is as bad as the app. Rather than acknowledging it and working on it, they blame everyone else and give a bunch of phony time wasting exercises for people to go through.
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Willie Smith
(@willie_t_smith) reported
@FitbitSupport Fix your ap, please!
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Lily
(@trout_lily) reported
@thomsimonson @fitbit @FitbitSupport Same here. Restarted my iPhone, problem remains.
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Kirsty Fenton
(@KirstyFenton31) reported
Yet again @fitbit is down 😬 Not looking good for this business after announcements that they’re retiring their best features. 2nd time down in a month
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Йоанна 🎀
(@yoannahekimova) reported
@FitbitSupport My app keeps closing on its own and it won’t stay open. I’ve uninstalled the app and reinstalled it and the problem is still happening
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bostonbruno
(@browne8228) reported
@FitbitSupport Bullshit you fix it.
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Ryan Ellison
(@ryy_1995) reported
@FitbitSupport Is the app down? It keeps closing when I try open. I have uninstalled and reinstalled and restarted my phone but it won’t open at all.