Fitbit Outage Map
The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fitbit users affected:
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Online Features
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Fréjus, Provence-Alpes-Côte d'Azur | 2 |
| Elyria, OH | 1 |
| Mulhouse, ACAL | 1 |
| Livingston, Scotland | 1 |
| Briza, Western Cape | 1 |
| Villeneuve-d'Ascq, Hauts-de-France | 1 |
| Waterford, WI | 1 |
| Oklahoma City, OK | 1 |
| Foix, Occitanie | 1 |
| City of London, England | 1 |
| Phoenix, AZ | 1 |
| Apple Valley, MN | 1 |
| St. Louis, MO | 1 |
| Louisville, KY | 1 |
| Virginia Beach, VA | 1 |
| Clearwater, FL | 1 |
| Arlington, VA | 1 |
| Halle (Saale), Saxony-Anhalt | 1 |
| Lewisville, TX | 1 |
| Calais, Hauts-de-France | 1 |
| Ironwood, MI | 1 |
| Layton, UT | 1 |
| Seattle, WA | 1 |
| Malvern, PA | 1 |
| Beaverton, OR | 1 |
| Worthing, England | 1 |
| Strasbourg, ACAL | 1 |
| North Royalton, OH | 1 |
| Levallois-Perret, Île-de-France | 1 |
| Rhinelander, WI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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M_crow666
(@crow666_m) reported
@FitbitSupport Hi my Inspire2 has trouble connecting and syncing for the last few days and can’t do so unless I reboot the device. Any advice or is this a general problem at the moment? I already updated the software of it. Thanks and kind regards
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Sophie Murray 💙
(@Soph__Murray) reported
@teejay814 @FitbitSupport Same issue here! Tried uninstalling/reinstalling app and unpairing/repairing but now it won’t allow me to re-setup my device :/
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ePeg
(@Just_me_Peg) reported
@FitbitSupport The fitbit app does not seem to be working again this morning. None of the fitbit premium features appear when opening the app. Are there still issues with a server???
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$8 John smith
(@JohnNotabot) reported
@FitbitSupport Yeah still not syncing right. Providing junk sleep data, and metrics give me a server error. You need to fix this issue still. This is after all the trouble shooting steps for a luxe.
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$8 John smith
(@JohnNotabot) reported
@FitbitSupport your issues aren’t fixed. I’m still getting a server error and junk sleep tracking with intermittent syncing. Please fix this.
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Ronald Wilson
(@RonaldW94301322) reported
@FitbitSupport Fitbit app won’t sync for past couple of days, some of the areas on the app disappeared and then flash back on like the sleep tile and the metrics tiles. I’ve tried restarting the app and my iPhone 13 multiple times. When the metrics tile is there it has a server error message.
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Glenn B
(@glenn_1966) reported
@FitbitSupport @SSelser The experience with Fitbit these past two mornings has been terrible. Can you guys please get your app/servers up and running properly. This is extremely frustrating !! Please post something so that we all know you are working on getting these issues corrected
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Jeffery Daniels
(@JSD137) reported
@FitbitSupport Day 2 of no readiness score, no health metrics. Server error when I try.
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Lock Trump Up NOW 🌊
(@KarenThose) reported
@FitbitSupport Nope! It was working last night, and this morning it's the same story all over. And yes I have tried all your "solutions", and the problem is on your end
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🧁таня🧁
(@kapelkupcake) reported
@FitbitSupport You didn't fix ****. My steps in the challenges are messed up again. 😠😠
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Dee R Jones
(@DeeRJones) reported
@FitbitSupport My and my wifes apps will not sinc to our devices today again. My wife has a versa lite and i have a versa 2. Done everything I can think of. Reinstalled app. Cleared cache, stopped and restarted bluetooth and wifi. Restarted watch. Nothing has worked. Need help please. Thx
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Angie Mathis
(@AngieMa76859511) reported
@FitbitSupport Mine is not working properly. On the 3rd attempt, it appeared to sync but Only captured simplified sleep data for my 7 hrs of sleep & when I switch to health metrix it says “our servers seem to be having some issues …” On a 4th attempt the sleep data & health metrix disappeared
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𝒮𝒶𝓁𝓁𝓎 𝒜𝓃𝓃 🇬🇧💜♋
(@ThePitstopbunny) reported
@FitbitSupport @FitbitUK 21 hours on from your post and mine is still not working 😥
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Keith Poore
(@Keithpoore) reported
@FitbitSupport everything looked like the issue from yesterday was repaired. Woke up today to the same problems, issues syncing, sleep stats seem to have stopped recording around 3am PST when Versa 4 does eventually sync. I forced closed app, restarted phone, issue persists.
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Glenn B
(@glenn_1966) reported
@FitbitSupport @dinnervilledon The experience with Fitbit these past two mornings has been terrible. Can you guys please get your app/servers up and running properly. This is extremely frustrating !! Please post something so that we all know you are working on getting these issues corrected
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