Fitbit Outage Map
The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fitbit users affected:
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Online Features
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Tucson, AZ | 1 |
| Guilford, CT | 1 |
| Gold Coast, QLD | 1 |
| Brest, Bretagne | 1 |
| Berlin, Land Berlin | 1 |
| Barrow in Furness, England | 1 |
| Elyria, OH | 1 |
| Mulhouse, ACAL | 1 |
| Livingston, Scotland | 1 |
| Briza, Western Cape | 1 |
| Villeneuve-d'Ascq, Hauts-de-France | 1 |
| Waterford, WI | 1 |
| Oklahoma City, OK | 1 |
| Foix, Occitanie | 1 |
| City of London, England | 1 |
| Phoenix, AZ | 1 |
| Apple Valley, MN | 1 |
| St. Louis, MO | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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QuafiiBrown
(@quafii) reported
Help me @fitbit @FitbitSupport How do I get my missing badges🏅🏆🤷🏽
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Louis Gray
(@louisgray) reported
Today I made the brutal error of leaving my @Fitbit watch at home. All my steps may as well not have happened. Data is everything. Since my Fitbit data is synced with @googleanalytics, I will have to mark this with an annotation.
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Nat ionalist
(@Nat_tionalist) reported
@FitbitSupport My 15 month old Sense battery only lasts 3 days between charges Screen display min auto on time of 8 seconds. So I'm not happy. And charging is sometime slow even with a decent charger. The connections to back are iffy even though I scrub back of watch with soft nail brush Help!
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Chris Chapman
(@chrischapmanwrs) reported
@FitbitSupport My fitbit is not charging and thus not working. What can I do ?
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home again & scared main character of Centretown
(@MissHelveticaB) reported
@FitbitSupport If by understanding you mean starting to look for an alternative product and app, no problem.
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🎀Tasia™ (Taylor's Version)🎀
(@inburningred89) reported
@bnubs69 @FitbitSupport @fitbit I literally wasn't even doing anything, I don't even shower with it. all of a the sudden, I looked down and it was just flopping off
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(((Max)))
(@MaxSpikeAl) reported
@fitbit @FitbitSupport I must say your in-app customer service is among the WORST I have ever experienced. Was worse than unhelpful! Can you please have somebody contact me to fix an issue i am having.
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Balwinder Kang
(@Bal1982) reported
@FitbitSupport @FitbitUK can you help me with a problem with my Fitbit Luxe the GPS is not connecting
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donna
(@donna85727949) reported
@FitbitSupport my partner got me a Fitbit inspire 2 for Xmas I’ve downloaded the app + it’s saying my email is already being used I’ve never had a Fitbit nor a fitness app please could you help
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Raghu@dream-works.in
(@RVDandavate) reported
@FitbitSupport @FitbitIN My Versa 2 died without any problem. It is still in warranty and need help in getting support for it..
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🇺🇸Anna Clark🇺🇸
(@ManiaMaiden) reported
@fitbit Wanted to place an order Created an account Received email to verify account and did !!!!!! Was told to return to website and login Was told no username exists or wrong password Have yet to receive rest set password email after multiple tries Help please…
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Arista
(@SpankArista) reported
@FitbitSupport Thanks. Tried all of that & am aware of the other factors. For the money I spent on the Sense, I’ve done everything in my power to try to resolve the issue. It’s not me. It’s the Sense.
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Amolakh Nath Segal
(@amolakh) reported
from
Noida, Uttar Pradesh
@FitbitSupport wanted to check do you have any device that checks blood pressure, ECG and sends alert if i fall down or meet with accident ?
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Bischon Freeze
(@BischonF) reported
My Fitbit Charge 2 ‘died’ and I am devastated! No alarms, running late to work. Help! @FitbitSupport @FitbitUK @fitbit
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ME Foggy Dog 💙
(@MEFoggyDog) reported
@fundraisingkat @fitbit Ahhh, I wondered if that could be a cause. I had to wipe the inside of the strap 2 days ago because it was a bit damp, the problem started at the same time. Thanks Kat!
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