Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

Less
More

fitbit Hero Image

Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Tucson, AZ 1
Guilford, CT 1
Gold Coast, QLD 1
Brest, Bretagne 1
Berlin, Land Berlin 1
Barrow in Furness, England 1
Elyria, OH 1
Mulhouse, ACAL 1
Livingston, Scotland 1
Briza, Western Cape 1
Villeneuve-d'Ascq, Hauts-de-France 1
Waterford, WI 1
Oklahoma City, OK 1
Foix, Occitanie 1
City of London, England 1
Phoenix, AZ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • Ayodhya30462143 ayodhya (@Ayodhya30462143) reported

    @FitbitSupport Seems it's working now and iam able to login and sync as well

  • lilneenarose Neena Armitage (@lilneenarose) reported

    @FitbitSupport Been trying to figure out "my problem" for hours. Only to find this post. :( I went so far to uninstall the app and now it wont even let me reinstall.

  • PaulWeb65625030 Greno Owl (@PaulWeb65625030) reported

    @FitbitSupport Mine went down last Friday evening, after you sent through an update It literally screwed everything up. Whoever sent this through should be sacked. There is no automatic syncing on the update which is ludicrous. Why not inform people straight away of this and save all the hassle

  • 1964gooner Mr JJ (@1964gooner) reported

    @TheNicktarine @FitbitSupport I’ve had the same problem

  • mailorderninja Daniel Flatt (@mailorderninja) reported

    @MrsGeminiStarz @FitbitSupport Personally I didn't start having an issue until this morning, and I can't log into the app at all.

  • studunmow Stuart O'Neill (@studunmow) reported

    @FitbitSupport Why bother? You never fix any other issues....

  • Bonnie14910090 Bonnie (@Bonnie14910090) reported

    @ooGloryoo @fitbit Mine just came back up. I was able to login to my account, and sync my tracker (versa 3) .

  • MatthewBenners Matthew Benfield (@MatthewBenners) reported

    Hi @FitbitSupport. I’ve just gone to check my steps on my watch and it has a black screen? I tried turning it on and plugging it in and nothing. Like it’s gone dead. Not sure if it’s linked to the serves but surely the watch would still work but the syncing would be the issue

  • CryssyJ824 Crystal (@CryssyJ824) reported

    @FitbitSupport I finally got it working just now. The syncing was slow though.

  • andrealm58 Andrea Meier (@andrealm58) reported

    @FitbitSupport It's your issue, not mine. Re: you tweeted about it this morning. I don't need a link to an article.

  • ithinkyoustinks ChrisCasa (@ithinkyoustinks) reported

    @FitbitSupport Can you tell me what's up with the app today? I am part of a work week challenge and everyone is having a hard time with the app. It isn't recognized by the phone, not syncing and not passing the messages through in the chat. Please help. Thanks.

  • MattMontana87 Mr Montana (@MattMontana87) reported

    @FitbitSupport come on when's this going to be sorted...keeps going back up according to "is it down right now" site then back down again. Yet I still can't log in.

  • blazer_85 Chad H🇨🇦 (@blazer_85) reported

    @MsDee73 @fitbit Their server is down. But I think it’s back up now.

  • TheDelaney24 /pɔːl/ (@TheDelaney24) reported

    @MikeBTS_ @explorerdora4 @FitbitSupport Same issue here 👋🏻

  • Shellieb1 Michelle Brown (@Shellieb1) reported

    @FitbitSupport Why no updates? Has the problem b.f been fixed yet? Horrible Customer service in Fitbits behalf for no updates. SHAME!

Map Check Current Status