Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

Less
More

fitbit Hero Image

Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ingelheim am Rhein, Rheinland-Pfalz 18
Proctorville, OH 2
Toms River, NJ 1
Vancouver, WA 1
Olympia, WA 1
Parkland, FL 1
Lexington, KY 1
Landau in der Pfalz, Rheinland-Pfalz 1
Alexandria, VA 1
Wausau, WI 1
Edmond, OK 1
New York City, NY 1
Bayonne, Nouvelle-Aquitaine 1
Miami Gardens, FL 1
Oakville, CT 1
Lawrenceville, NJ 1
Saint Paul, MN 1
Frankfurt am Main, Hessen 1
Ashburn, VA 1
Paris, Île-de-France 1
Wolverhampton, England 1
Lyon, Auvergne-Rhône-Alpes 1
Ooltewah, TN 1
Renens, VD 1
Troncedo, Aragon 1
Bowie, MD 1
La Crescenta-Montrose, CA 1
Port Charlotte, FL 1
Whitman, MA 1
Newnan, GA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • GeekyGu66568183 Geeky Guy (@GeekyGu66568183) reported

    @FitbitSupport hi my Fitbit versa lite is not working how do I go about returning, getting it repaired or replaced?

  • bekamum sharon fleming (@bekamum) reported

    @FitbitSupport help- versa 3 has stopped tracking SP02 for the last 2 nights. No issues prior to that

  • arookiemistake_ A Rookie Mistake (@arookiemistake_) reported

    @FitbitSupport @FitbitUK pls help!

  • Mirjam_Roeder Mirjam Roeder 🇪🇺🇪🇺🇪🇺 (@Mirjam_Roeder) reported

    @FitbitSupport Logged out, logged in (as done several times in the last few days). Still nothing in 7 day stats, still no sync to fitbit app. Others have same issue, so please fix and don't ask Premium customers to fix it for you. Thank you.

  • GbengaLeigh Gbenga Leigh (@GbengaLeigh) reported

    @fitbit I have a Charge 2 and the screen has gone blank. I've followed the usual advice of holding the button to reset but still not working. Is it true that you've designed this watch so it only last so long? I love it but this is really irritating me now. Can you help pls?

  • ChaddiusVenture Chad C (@ChaddiusVenture) reported

    @FitbitSupport Yeah that didn't fix it, exact same behavior.

  • claretarling Clare Tarling (@claretarling) reported

    @SimonOak3 @FitbitSupport Did you find a fix for this? Having same trouble. Starting to regret my purchase 🙄.

  • claretarling Clare Tarling (@claretarling) reported

    @FitbitSupport Did you fix this? I have the same problem.

  • megeekynoob Ankit (@megeekynoob) reported

    @nimishdubey @fitbit I was reading about this yesterday I would like to attribute it to the (Cheaper) competition anyone who understands the market will go for the Fitbit product probably asserting like other brands won't help much.

  • stryder989 Pat Wilson (@stryder989) reported

    @FitbitSupport My 2 yr old Alta HR keeps dying despite me restarting it every day. I see from the internets a lot of people have the same problem. You sold a defective product it seems.

  • sinoogie john hank (@sinoogie) reported

    @fitbit #fitbit customer support stinks . Bought an inspire 2 for my wife less than 2 months ago . Now keeps flashing and buzzing. Not working. Called and emailed numerous times . No help. Do not buy Fitbit

  • JamesErd2 James Erd (@JamesErd2) reported

    @FitbitSupport I have two problems maybe related. First no data is showing up in Sleeping Heart Rate graph in sleep restoration. The second is often the resting heart rate on the Home Screen shows a broken heart even though my Charge4 is reading my heart rate

  • Suzi737550 Sue Knight (@Suzi737550) reported

    @FitbitSupport my charge 3 is unreadable. It seems to have black@lines across the display so I can’t read anything but when I scroll it’s partly visible. How can I fix this?!

  • Bardicvoice Mary Dominiak #BLM (@Bardicvoice) reported

    @FitbitSupport I've taken this into DM's with you multiple times on this deteriorating situation, starting 1/8, 1/10 (when you said tech team was aware of & working on a fix for no hourly reminders to move), 3/2 (when it stopped vibrating for all step goal achievements). 1/?

  • FilmXenia FilmXenia (@FilmXenia) reported

    @FitbitSupport for a few weeks now going on to the sleep stats causes the app to pause and crash. Happening for myself and my mother. What’s the fix?

Map Check Current Status