Fitbit Outage Map
The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fitbit users affected:
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Indianapolis, IN | 1 |
| Sarreguemines, ACAL | 1 |
| Noida, UP | 1 |
| St. Louis, MO | 1 |
| Grenoble, Auvergne-Rhône-Alpes | 1 |
| Paris, Île-de-France | 1 |
| Köln, NRW | 1 |
| Rotterdam, zh | 1 |
| Lincoln, NE | 1 |
| Clermont, FL | 1 |
| Ipswich, England | 1 |
| Woodbine, MD | 1 |
| Bigastro, Valencia | 1 |
| Winnipeg, MB | 1 |
| Onley, VA | 1 |
| Lakeland, FL | 1 |
| Cleveland, OH | 1 |
| South Plainfield, NJ | 1 |
| Tucson, AZ | 1 |
| Guilford, CT | 1 |
| Gold Coast, QLD | 1 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
-
Nathan Schleprock (@NSchleprock) reported@Google @fitbit Why? Why ******** does Google need to know anything about my heartrate or steps? The government really needs to break Google into little pieces. Everyone should've known they'd be a problem when they got rid of their "don't do evil" motto.
-
Emma Cherrill (@KiddiTennis) reported@FitbitSupport my clock face on my charge 3 is fading and has lines through it. I have tried to reset it but doesn’t make any difference. How can I fix this? My Fitbit is less than a year old 🙁
-
Josh "Social Distancing" J (@SnoFox) reported.@parkjames I believe your email about @Google's promises of upholding data privacy and integration with third party services. I no longer believe Google's commitment to these promises, unfortunately. Counting down the days until my @fitbit gets replaced... :[
-
CEO of ANTIFA™ (@Bobsuttonsucks1) reported@fitbit Great, fitbit is now part of Google!? My Fitbit goes in the trash. #Fitbit #nogoogle
-
Jim Corey (@JDCorey) reported@fitbit is now part of @Google. When will this monopoly start to be broken up? It's really #scary. 😡 👹
-
Lyn Sowden #nhsblue heart 💙 (@lyn_sowden) reported@Google @fitbit Hope you get the Fitbit product delivery sorted in the Netherlands. Products purchased in the UK, money taken and no clue where the products are and doing little to find them and this appears to be a common problem. No sign of product or refund.
-
𝕄𝕚𝕔𝕙𝕒𝕖𝕝 🇬🇧 🇿🇦 🇺🇸 🇿🇼 (@michaelhreed) reportedI see @Google just bought @fitbit - Lets hope they don't shut it down over the next few years
-
Freckles392 (@Freckles3921) reported@LostLaraBlog @MrsAGill75 @fitbit It’s absolutely how they are treating everyone! The same generic message to everyone. Promise of an email. No interest that all our our Fitbits are missing. NO HELP AT ALL! WORST CUSTOMER SERVICE
-
Deputy Mule (@DeputyMule) reported@Google @fitbit My Fitbit is now in the trash. I would never trust Google with my health data.
-
💃🏽RedChingona🖤 (@RedChingona) reported@FitbitSupport Shame on @fitbit for POOR customer service and shoddy workmanship on your product! Had to call 7 times to get a second replacement for my Versa 2. Never again will I buy @fitbit!
-
JuJuWhitt4 (@JAWhittington2) reportedJust threw my @fitbit in the trash. They joined/sold out to Google! #BigTechCensorship
-
Jasmine D (@wildrosestrong) reported@fitbit was acquired by @Google . Maybe now they will fix their sensors to not aggravate skin?
-
Wicked Pete (@wickedpete16) reported@FitbitSupport I activated a new Fitbit Versa 3 yesterday & was offered 3 month free subscription to Fitbit Premium, which I accepted. I just received a $9.99 bill from Apple for the first month of Premium. This obviously is not correct; I should not be billed until April. Help!
-
Ric1 (@mystyfyed22) reported@FitbitSupport my Fitbit flex 2 is stuck on the reset mode and it will not stop blinking on the charger. How can I fix that?
-
Teena Bruzzone (@TMBruzz1) reportedWill @fitbit moving to @Google mean @FitbitSupport will suck less? Ask me how much I don't love my fitbit since it's been broken forever.
Check Current Status