Fitbit Outage Map
The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fitbit users affected:
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Wolfsburg, Lower Saxony | 1 |
| Oldenburg, Lower Saxony | 1 |
| Hamburg, HH | 1 |
| Vincennes, Île-de-France | 1 |
| Mainz, Rheinland-Pfalz | 2 |
| Le Mont-sur-Lausanne, VD | 1 |
| Bünde, NRW | 1 |
| Beaumont-Hague, Normandy | 1 |
| Karlsruhe, Baden-Württemberg | 1 |
| Quaregnon, Wallonia | 1 |
| Lille, Hauts-de-France | 1 |
| Montauban, Occitanie | 1 |
| Cavanac, Occitanie | 1 |
| Châteaulin, Brittany | 1 |
| Sainte-Geneviève-des-Bois, Île-de-France | 1 |
| Paris, Île-de-France | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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@MikeBeach (@mike123qwe) reportedThe Charge 6 hardware is fine. The problem is the new Google Health app. What used to take one swipe now takes multiple taps and screens. I’ve already added a Garmin Vivosmart 5 to my Amazon cart—even though I just bought a Charge 6. Please bring back the classic Fitbit dashboard or give users a choice. To my Followers-if you agree RP! @fitbit @GoogleHealth @madebygoogle
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rachel mackinnon (@rachelmackinno2) reported@FitbitSupport disappointed when I get a new watch and support keeps telling me that they know of the issue and are working hard looking into it. It has been months. Isn't it false advertising stating you have voice assistant and voice text on a watch then dont allow it?
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Hayley Franklin (@HayleyFrank_) reportedI have 2 case numbers with @googlehealth - @FitbitSupport (7181000041819 & 4331000040983) & no one can seem to figure out a solution for my issue. They say they’re “escalating it” & someone should call me back. It’s been a month, no one has called me back.
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Joseph Russo (@NGridEconDev) reportedOkay! It’s been a couple days, but I have come to the conclusion that the new @googlehealth app is terrible! I will be shopping for a different fitness wearable! @FitbitSupport
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Constable Jones (@Dave25480117468) reported@FitbitSupport your watches are junk, just stopped charging. Cleaned the charger, swapped sources and restarted. Still nothing. Threw it out. Total garbage.
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Tim Hackett, Elder (@timmassage) reported@FitbitSupport This is the last Fitbit I will own. Every one of them has been trash. I followed directions and still cannot get the screen out of dark mode. Same for the previous 2. Yesterday the band broke off while I was taking it off my wrist. Really? Have some pride
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Nicola Bardon (@NicolaBardon) reported@FitbitSupport hi I have DMd you about a broken fitbit
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Mark Pearce (@markyp46) reportedHi @FitbitSupport I’ve recently purchased a sense 2 and connected to my I phone 16, however I’m unable to receive notifications from apps such as WhatsApp, I’ve checked all the basics, is there a fix?
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Rico McCoy (@_CoachMcCoy_) reported@FitbitSupport My wife was charged for a full year of Fitbit Premium after only using it for one month. I need your help resolving this.
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Victoria Gleeson (@LadyGus) reported@FitbitSupport hello, I purchased a new sense 2 this week and I have tried all the troubleshooting ways to get WhatsApp notifications to come through and I’m having no luck. There is nothing there under apps in notifications to allow me to select WhatsApp. Can you help please?
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Paul DeKraker (@DeKrakhead) reportedHey @Google @FitbitSupport do you ever plan to fix the issue with supervised Google accounts no longer being able to login to the Fitbit app? My son really liked his versa, but it becomes pretty worthless if you can't sync and the time starts to drift.
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Eneleak🍷 (@kaeleneak) reported@FitbitSupport my Versa 4 clock face isn’t working properly and I’ve tried to change it on the app but that’s not working either. What’s going on?
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themainapp (@themainapp) reported@FitbitSupport sent you multiple DMs about issue with my Fitbit air and received no response. Are you going to provide support or not?
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Kristin Mulvenna aka We Love You Austin (@kcsizzle) reported@FitbitSupport Are you going to fix the bug from March 2026, for the calorie deficit issues …
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Front St. Finance (@luke4696) reported@FitbitSupport @Google pretty annoying that your workout tracker will just randomly pause if you swipe away to another app…pretty cool function, fix it!
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