Fitbit Outage Map
The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fitbit users affected:
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Indianapolis, IN | 1 |
| Sarreguemines, ACAL | 1 |
| Noida, UP | 1 |
| St. Louis, MO | 1 |
| Grenoble, Auvergne-Rhône-Alpes | 1 |
| Paris, Île-de-France | 1 |
| Köln, NRW | 1 |
| Rotterdam, zh | 1 |
| Lincoln, NE | 1 |
| Clermont, FL | 1 |
| Ipswich, England | 1 |
| Woodbine, MD | 1 |
| Bigastro, Valencia | 1 |
| Winnipeg, MB | 1 |
| Onley, VA | 1 |
| Lakeland, FL | 1 |
| Cleveland, OH | 1 |
| South Plainfield, NJ | 1 |
| Tucson, AZ | 1 |
| Guilford, CT | 1 |
| Gold Coast, QLD | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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seawitch (@seawitchursula1) reported@fitbit owned by GOOGLE and they now see more of hat you do, worst part is there is 0 customer service with fitbits you have to contact GOOGLE , BUY APPLE better product better customer service
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SouthAfricanChick (@SAChick13) reported@FitbitSupport Still not working
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CrazyA99nl (@CrazyA99nl) reported@StormOfMastodon @FitbitSupport Seems it has been fixed with version 3.37.1 of the Android app. Could pair my charge 4 again on the first try (after restarting both devices for good measure and the process is still quite slow)
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Sheilby (@Sheilby24) reported@CADman1865 @FitbitSupport They are rolling out a new update on playstore. Not everyone can see it yet, but if you go to playstore and search for Fitbit if you see the last update was 1/28 download it and it should fix the problem.
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Alison Birchall (@Alisonbirchall4) reported@FitbitSupport And that is the issue, NO ONE contacts me!!!!
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LaToya Griffin (@latoya928) reported@FitbitSupport So we have 5 Fitbits within our family and all are having the same issue. I can get them all to sync but it doesn't last more than a day. I got my Versa 2 to work last night and just noticed I want getting alerts for my text messages... Check my sync and it is not syncing again!
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Mel (@MelBarlowmel) reported@FitbitSupport The GPS on the device isn't working properly. I have taken all steps advised to rectify the problem to no avail. It works intermittently, sometimes tracking my walks and others not.
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Amy Whitlock (@mentalmom76) reported@FitbitSupport Okay I replied in the DM. I look forward to the app update issue being acknowledged and dealt with...in DM.
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Pritesh Patel (@AsianTesh87) reported@FitbitSupport ~ So many reports of the same syncing issues ... How can you not simply reverse the last update in the interim period ... Terrible service !
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Andrew Ramsay (@AndrewR53926906) reported@FitbitSupport Your troubleshooting tips will not work. The non synching issue has obviously been caused by the last update. See the 000's of comments on various media. Man up admit it and apogise Fitbit. Oh and of course make sure a proper fix is put in place and more importantly publicised.
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Andy Burns (@thewellbeing_gy) reported@FitbitSupport Seems to have sorted itself out I had to sign in on laptop and not app So all good
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Unicorn (@Unicorn_tamer_) reported@fitbit hey there, I have an old blaze that I want to give to a friend. I have tried logging in to my account to remove the device, but a reset password is not working with any of my email adds. I may have used Facebook to sign up but no longer have Facebook. Help!!!!!!
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(((Warren))) (@coulliwa) reported@FitbitSupport You told me 3 days ago that it was an issue with my phone and now you release a patch for the exact issue? Top notch "support" you have!
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Kat Betts | Element Editing (@elementeds) reported@FitbitSupport I've restarted it multiple times. This morning it synced, and I was also able to change the clockface (which resolved an issue I had a few months ago) but this didn't resolve the problem, either. :(
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Jennifer Booth (@Jennife18734694) reported@FitbitSupport My issue is why all if the sudden has it stopped working. If yiu are aware of the issue, is ther going to be a fix!!!!!
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