Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ingelheim am Rhein, Rheinland-Pfalz 11
Fréjus, Provence-Alpes-Côte d'Azur 2
New York City, NY 2
Proctorville, OH 2
Louisville, KY 1
Virginia Beach, VA 1
Clearwater, FL 1
Arlington, VA 1
Halle (Saale), Saxony-Anhalt 1
Lewisville, TX 1
Calais, Hauts-de-France 1
Ironwood, MI 1
Layton, UT 1
Seattle, WA 1
Malvern, PA 1
Beaverton, OR 1
Worthing, England 1
Strasbourg, ACAL 1
North Royalton, OH 1
Levallois-Perret, Île-de-France 1
Rhinelander, WI 1
Bedford, TX 1
Yellville, AR 1
Halifax, NS 1
Katy, TX 1
Vermilion Bay, ON 1
Cedar Rapids, IA 1
Toms River, NJ 1
Vancouver, WA 1
Olympia, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • SagDecWho 𝐌𝐫𝐃𝐫 𝑺𝒂𝒈𝑫𝒆𝒄𝑾𝒉𝒐 (@SagDecWho) reported

    @FitbitSupport It's the fitdays app, every time I turn on Fitbit allow it takes me to login to Fitbit, then back to the on/off page without it ON, every time you try, it takes you to the Fitbit page

  • GhostofDara Dara (@GhostofDara) reported

    @FitbitSupport pokemon sleep can't seem to pick up my fitbit sleep data. It syncs just fine in fitbit. But thinking it's not going to health connect and therefore not making it to pokemon sleep. Please fix. I've tried resyncing on fitbit and through pokemon sleep, restarting.

  • punchd0ll 🙂‍↕️SQUIGGLYGIRL (@punchd0ll) reported

    Fix android app @FitbitSupport

  • BabyBoomerUK Baby boomer, UK 🩵 (@BabyBoomerUK) reported

    Anyone else with a @FitbitSupport Inspire 3 think that the little charger unit is useless? A short lead, into a USB socket, it keeps detaching when you set it down to charge. 😡 there must be a better way, surely?!

  • MissTigz74 💛MissTigz💚🏒 (@MissTigz74) reported

    @FitbitSupport Hi, I was wondering if you could help with my Versa 4 fitbit? I charged it up last week, and a full charge lasted less than a day. I need to keep charging every day. it is going from 78% to 15% in less than a few hours. It is very frustrating. #ThanksInAdvance

  • mrskingle Kim K ~ 🍁🇨🇦 🌻🇨🇦🍁 (@mrskingle) reported

    @FitbitSupport @SrslyStressed I'm having trouble with my sleep log, too. It's inaccurate and won't let me edit or delete.

  • sunsopeningband Todd Davenport (@sunsopeningband) reported

    @TamaraDNomad @fitbit I think it’s as depressingly simple as acknowledging that illness exists would be bad for their fitness branding. But I also think marketing for illness would bring new research and regulatory scrutiny most businesses don’t want to have to deal with.

  • SimonWheeler8 Simon Wheeler (@SimonWheeler8) reported

    @FitbitSupport I purchased a Fitbit Inspire 3 just over two years ago and another in October last year. One of them will only charge up to about 60%, it then loses only very little charge over a few days and then drops down to less than 10%. I have tried a reset, help please!

  • Bow2Butterfly FAITH! (@Bow2Butterfly) reported

    7,521 @fitbit 11:32... Not too bad Lady P! 👟👟💖🌻🦋

  • jjfsls2 Jeff (@jjfsls2) reported

    @andrealm58 @FitbitSupport i'm having the same issue @FitbitSupport . Logging something like a walk or run does nothing to change the number of steps. Used to work until this week. Have tried everything as recommended but no luck

  • pamellarrr Pammy (@pamellarrr) reported

    @FitbitSupport can you please help me get logged in. I click forgot password and it’s meant to send me an email. I’ve tried 4/5 times and haven’t got a single email. Currently can’t get into the app

  • kenx452 kenx452 (@kenx452) reported

    @FitbitSupport I have a issue of fitbit inspire3. It has no response, no notification with connected smartphone, Android. Please show the solution of this issue, thanks!!

  • freakorexia rin (@freakorexia) reported

    my fitbit side button wont ******* work its so annoying @FitbitSupport **** YOU

  • ChloeEngland98 ✨Chloe✨ (@ChloeEngland98) reported

    Can @fitbit help me out here. I’ve updated app etc but… when loading my weekly statistics, they just won’t load or appear. If I go back through the days individually they will. Just not the weekly overviews?!! @FitbitSupport

  • jokglassdrumman janine o'kane (@jokglassdrumman) reported

    @FitbitSupport @Cultcaiine Totally useless emails back and forward and NO help whatsoever

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