1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Fitbit
  6. ❯
  7. Outage Map
Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

Less
More
Check Current Status

Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Issoire, Auvergne-Rhône-Alpes 1
Dillenburg, Hesse 1
Paris, Île-de-France 2
Bigastro, Valencia 1
Gilbert, AZ 1
Reutlingen, Baden-Württemberg 1
Bangor, ME 1
Charlotte, NC 1
Tucson, AZ 2
Indianapolis, IN 1
Frankfurt am Main, Hesse 1
Phoenix, AZ 1
Altoona, PA 1
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • DennisH27411488
    Van Gogh's Left Ear 🇺🇸 (@DennisH27411488) reported

    @FitbitSupport why can't we sync with the new fitbit/Google marriage? Why has the "Sync now" button been removed? Why can't I find a help screen in the updated app? You took an easy to follow app and made ridiculously more difficult.

  • SrslyStressed
    ᗩᑎᑎE (@SrslyStressed) reported

    @FitbitSupport why doesn’t the activity on my Fitbit show the same activity on my phone app? I’ve tried shutting it down, syncing but my hourly move goals don’t match up

  • mandeepmusings
    Mandeep B 🚢 (@mandeepmusings) reported

    @BessentsFist @Google @FitbitSupport The worst app . They destroyed Fitbit app which I loved and logged food almost daily for 5+ years. Use Bevel , it is way better than the new garbage app

  • kaeleneak
    Eneleak🍷 (@kaeleneak) reported

    @FitbitSupport my Versa 4 clock face isn’t working properly and I’ve tried to change it on the app but that’s not working either. What’s going on?

  • cmarshall1016
    Cindy Marshall (@cmarshall1016) reported

    @FitbitSupport since the change to Google the sleep tracker is way off. Don't know what you changed but please fix it.

  • Jeanett08615786
    Jeanette “…nothing ever really ends, does it?” (@Jeanett08615786) reported

    @dfteach @FitbitSupport @googlehealth I have a fitbit, and I have had nothing but trouble since Google got involved. Now my fitbit reads one thing, and the app has a number almost double what the device says.

  • TheLexTimes
    Lex (@TheLexTimes) reported

    Hi @fitbit how does one report potential security incidents to the team? I’ve had intermittent issues with my Fitbit where it unpairs with my phone and displays an error message “no phone contact” and for a brief moment the health data becomes inaccurate.

  • SoCalLakerGirl
    ᕼOᑌᔕEᔕᖴOᖇᗩᒪᒪgirl80 (@SoCalLakerGirl) reported

    @JLamp72 @FitbitSupport The worst part is no one is available to help with this process. I was on chat for 30 minutes trying to get my account migrated. And nope. Now I'm locked out of my fitbit

  • Scotsvix
    ScotsVix 🦋🦋🦋 (@Scotsvix) reported

    @FitbitSupport hi. I’m unable to sign in. Notification in the app says you’ve sent a reset password. Nothing received. All folders in my email account checked.

  • Zoe24354074
    ও ღ (@Zoe24354074) reported

    @FitbitSupport Hi, I’ve done all of that and also spoke to support. They said it was a known issue I was just hoping it would be sorted.

  • staceyrandall_
    Stacey Randall (@staceyrandall_) reported

    @FitbitSupport @googlehealth help I can’t get into Fitbit or Google Health as you have only half registered my Google Health account so when I try and complete it it’s saying I already have one? Then says need to upgrade a linked child’s account but it won’t work or let me delete

  • pecosROB
    ₱Ɇ₵Ø₴ⱤØ฿ (@pecosROB) reported

    Hey @fitbit @FitbitSupport why is the food section acting retarded all of a sudden again?? FIX THE ******* APP

  • Jessicayoung_99
    Jessica Young (@Jessicayoung_99) reported

    @FitbitSupport None of that worked. Other users are now reporting the same issue, so it’s obviously a known bug/glitch now.

  • jimmyd108
    jiminiowa (@jimmyd108) reported

    @FitbitSupport loving the new app. But I can’t locate where to input weight & fat percentage. Help!

  • riva_HH
    PUT ME ON THE FRIGATE 🫡 (@riva_HH) reported

    @rugbyballs8 @FitbitSupport @googlehealth The nonsense started when they did away with the weekly/weekend step challenges and now forcing us on to the google health app is an abject **** show

Check Current Status