Fitbit Outage Map
The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fitbit users affected:
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Online Features
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ipswich, England | 1 |
| Woodbine, MD | 1 |
| Bigastro, Comunitat Valenciana | 1 |
| Winnipeg, MB | 1 |
| Onley, VA | 1 |
| Lakeland, FL | 1 |
| Cleveland, OH | 1 |
| South Plainfield, NJ | 1 |
| Tucson, AZ | 1 |
| Guilford, CT | 1 |
| Gold Coast, QLD | 1 |
| Brest, Bretagne | 1 |
| Berlin, Land Berlin | 1 |
| Barrow in Furness, England | 1 |
| Elyria, OH | 1 |
| Mulhouse, ACAL | 1 |
| Livingston, Scotland | 1 |
| Briza, Western Cape | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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John Kelly
(@johnjmkelly) reported
@fitbit It’s so obvious that Google are purposely killing off @fitbit. Removing Deezer, challenges and clearly making the app more buggy. Buy the competition and destroy it. We all see it @Google. When Fitbit finally implodes, I’ll 100% NOT be buying a pixel watch.
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Alan Lamb
(@alalamb) reported
@fitbit you are working on the syncing and crashing problem, right. Pretty quiet on my end and blaming each individual is not helpful for you or them. #Fitbit #FitbitDown #fitbitfail
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John Weber 🍷☕
(@jdubfla2) reported
@FitbitSupport fitbit is down again. I’m shocked.
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Carole Ludlow Mooney
(@LudlowCarole) reported
@FitbitSupport my Fitbit app won’t stay open it just flashes on for a second then shuts down I have deleted the app and reinstalled but it’s still happening. Also my Versa Lite went off and won’t recharge
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Alan Lamb
(@alalamb) reported
@FitbitSupport you are working on the syncing and crashing problem, right. Pretty quiet on my end and blaming each individual is not helpful for you or them. #Fitbit #FitbitDown #fitbitfail
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Katie Wakenshaw
(@katiewakenshaw) reported
@AustinP39032121 @FitbitSupport Myself and my friends are having the same problem. Seems to be an issue with the Fitbit app
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Jeffrey Phelan
(@jsphelan) reported
@FitbitSupport @LaurieTrent Looks like overnight update of iPhone to 16.3.1 has broken the #fitbitapp
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Katie Wakenshaw
(@katiewakenshaw) reported
@FitbitSupport @LaurieTrent Hi @FitbitSupport, the problem isn’t with the iOS software it’s your app. I haven’t done the new update yet and experiencing the same issue as my friends who have. We all have different phones.
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#CancelStudentDebt
(@ludlow163) reported
@FitbitSupport I’m having same issue as others and sent a DM a few hours ago, no reply yet.
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Its_JennyyBean
(@its_JennyyBean) reported
The Fitbit app is down it seems. Keeps crashing before it even opens. @FitbitSupport I've already force closed, turned off Bluetooth etc. Any news? @fitbit @FitbitUK #FitbitDown
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.meagan
(@meaganbless) reported
@cterely @FitbitSupport I’m also having this issue. Second large issue from Fitbit in a month. This crap is out of hand
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Shelby Collins
(@ShelbyNCollins) reported
@thomsimonson @fitbit @FitbitSupport They are down for maintenance, I was told.
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Laura
(@laurawegner) reported
@FitbitSupport there are issues with your app for multiple people on your side. Please fix the problem, I can’t open the app because it keeps crashing.
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Beatrice✨
(@beatriceeking) reported
@FitbitSupport my app is continuing to crash after deleting and re downloading the app, and restarting my phone
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Cathy Bridge
(@Cathy_Bridge1) reported
@FitbitSupport Hey Fitbit it’s you not us. Can you give an update please on when you guys can fix? I’ve tried all avenues and nothing works. iOS is up-to-date also.
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