Fitbit Outage Map
The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fitbit users affected:
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Online Features
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ingelheim am Rhein, Rheinland-Pfalz | 5 |
| Phoenix, AZ | 2 |
| Apple Valley, MN | 2 |
| Fréjus, Provence-Alpes-Côte d'Azur | 2 |
| New York City, NY | 2 |
| Proctorville, OH | 2 |
| St. Louis, MO | 1 |
| Louisville, KY | 1 |
| Virginia Beach, VA | 1 |
| Clearwater, FL | 1 |
| Arlington, VA | 1 |
| Halle (Saale), Saxony-Anhalt | 1 |
| Lewisville, TX | 1 |
| Calais, Hauts-de-France | 1 |
| Ironwood, MI | 1 |
| Layton, UT | 1 |
| Seattle, WA | 1 |
| Malvern, PA | 1 |
| Beaverton, OR | 1 |
| Worthing, England | 1 |
| Strasbourg, ACAL | 1 |
| North Royalton, OH | 1 |
| Levallois-Perret, Île-de-France | 1 |
| Rhinelander, WI | 1 |
| Bedford, TX | 1 |
| Yellville, AR | 1 |
| Halifax, NS | 1 |
| Katy, TX | 1 |
| Vermilion Bay, ON | 1 |
| Cedar Rapids, IA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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Nonbiney Boi
(@Red34Rudy) reported
Hey @FitbitSupport your servers are down, might want to fix that.
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Laura-Jayne
(@Laurajayne_w) reported
@FitbitSupport is the app down in UK? Been syncing over but none of my stats are showing and all my precious dates are completely blank, not even showing symbols?
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Smit Gaming
(@Smit_Gaming) reported
@FitbitSupport UK here, keeps saying cannot connect to servers. Anyone having the same issue?
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Nikki Parsons
(@Traveller_Nikki) reported
@FitbitSupport @Laurajayne_w I’ve got the same issue
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PK ⭕
(@DesertSandbox) reported
from
Toronto, Ontario
@ManifoldMusic @FitbitSupport @fitbit Looks like it's worldwide. Having the same issue in Canada.
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Sue W
(@SueraggW) reported
@FitbitSupport the wristband on my charge 5 is giving me a bad rash.I have tried doing everything that you advise and am at the point of stopping wearing it.What can I do please.
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Liane Atkinson
(@nancie85) reported
@FitbitSupport @Laurajayne_w Same issue, only showing certain things in app, logged out and now can't sign back in.
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Piles of Gibney
(@MilesGibney) reported
@FitbitSupport is the fitbit app down right now?
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PK ⭕
(@DesertSandbox) reported
from
Toronto, Ontario
@MilesGibney @FitbitSupport Yep. Same issue here.
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fiona_schrader
(@fiona_schrader) reported
@FitbitSupport my Versa3 is not synching and tried to reinstall app and it's not allowing me to login.
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Service
(@notlistenning1) reported
@FitbitSupport @Laurajayne_w Same issue , identical
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Legomoomin
(@Legomoomin) reported
@FitbitSupport is there an issue with the app? It opens but has none of my tracking data, tried syncing, still won’t work
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PK ⭕
(@DesertSandbox) reported
from
Toronto, Ontario
@FitbitSupport Is there a fitbit problem? Having issues logging into the app.
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who am I
(@PubStorck) reported
@FitbitSupport Thanks for fixing the problem
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Céline
(@CelineLapinou) reported
@FitbitSupport Is there a problem with Fitbit? My app was only showing calories, steps km and actives minutes had disappeared, I tried to uninstall and resintall the app but now I cant even connect on the app and on the website!
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