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Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Noida, UP 1
St. Louis, MO 1
Grenoble, Auvergne-Rhône-Alpes 1
Paris, Île-de-France 1
Köln, NRW 1
Rotterdam, zh 1
Lincoln, NE 1
Clermont, FL 1
Ipswich, England 1
Woodbine, MD 1
Bigastro, Valencia 1
Winnipeg, MB 1
Onley, VA 1
Lakeland, FL 1
Cleveland, OH 1
South Plainfield, NJ 1
Tucson, AZ 1
Guilford, CT 1
Gold Coast, QLD 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • MelissaBecker5
    Melissa Becker (@MelissaBecker5) reported

    @FitbitSupport I’m so disappointed that the Challenges function was removed from the Fitbit app. That was the main function I had the watch for to be able to connect and compete with friends. I don’t like Apple Watches but now you’ve forced me to getting one and trash the Fitbit

  • AerinRona
    Aerin Rost-Nasshan (@AerinRona) reported

    @fitbit getting rid of the challenges was a bad move ... I just got premium to play fitbingo 😕 gotta go find another app now thanks

  • amynluv
    🏳️‍🌈🎭 amynluv 🦓🥄 (@amynluv) reported

    I got my first @FitBit & am in a really bad mood, so I did the "Reset Your Bad Mood" Mindfulness session. It didn't help at all, because it kept giving instructions to breathe through my nose, which...ALLERGIES...so it just made me more stressed.

  • Robbo4MCFC
    Robbo (@Robbo4MCFC) reported

    @FitbitSupport poor decision to get rid of the weekly challenges. Just set up a closed group with friends but this is pointless. Been with Fitbit years. Won’t be staying for much longer

  • SusanWessinger
    Susan Wessinger Helton (@SusanWessinger) reported from Lexington, South Carolina

    @fitbit @FitbitSupport I have been trying to resolve an issue for three weeks. I have spoken to three supervisors. The last one hung up and I have been pleasant the entire time. Please help.

  • AnywhereDeckCha
    Anywhere Deck Chairs (@AnywhereDeckCha) reported

    @FitbitSupport absolute terrible customer service. Very surprised at this!

  • sunnylove_1
    Heather B (@sunnylove_1) reported

    @JMairi @fitbit Mine too. Such a bad move @fitbit

  • CarolineBignell
    Caro 🌻🇬🇧🇪🇺🇫🇷 (@CarolineBignell) reported

    @TheNxtAdventure @fitbit Why fix something when it’s not broken. It’s a shame.

  • fharper
    Frédéric Harper (@fharper) reported

    @pikacodes Funny enough, I had @orviwan to tone down my approach when I was at @fitbit, even when I had to flip tables, haha. So maybe we can to the same 😜

  • scottishwolfie
    ScottishWolf (@scottishwolfie) reported

    @FitbitSupport is there an issue again with Fitbit synchronisation? Watch working but phone not updating. Tried switching off / on Bluetooth but still nothing. Last time it was a problem at your end & not the only one in family with this issue.

  • ladybugxo09
    LadyBug (@ladybugxo09) reported

    Since @fitbit and @google decided to **** up and delete what made Fitbit a must have, I've decided to delete and sell my Fitbit and return to Samsung watch. I like it better but Fitbit had those features. Without them there's no point! You've lost a customer @fitbit and lots more

  • Penny_P411
    Penny.P (@Penny_P411) reported

    Y’all im so serious about my @fitbit challenges. I really wonder who runs these companies cause wtf. Anyways I bet Vonte happy I’ll be getting rid of my watch

  • grumpycdnman
    None of Your Business (@grumpycdnman) reported

    Hey @Google please give everyone a VALID reason for killing @fitbit . Just couldn't handle real competition could you? So you buy @fitbit and then killed it. BAD PLAIN BAD. You can't force people to switch to Google WearOS. It sucks. We'll go elsewhere.

  • tlenker
    Tami Lenker (@tlenker) reported

    @fitbit @Michell58870424 Yes! Please share that the challenges were the only reason most of us didn’t migrate to an Apple Watch years ago. Is Google trying to close down Fitbit? This is definitely the way to do that.

  • LynnPeutherer
    Lynn peutherer (@LynnPeutherer) reported

    @FitbitSupport Despite receiving ANOTHER replacement charger for my Sense it is not working again. Despite being 100%charged at 10pm it was completely out of charge at 9am. I am training for a half marathon and this is unacceptable. I would like a refund

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