Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ingelheim am Rhein, Rheinland-Pfalz 11
Fréjus, Provence-Alpes-Côte d'Azur 2
New York City, NY 2
Proctorville, OH 2
Louisville, KY 1
Virginia Beach, VA 1
Clearwater, FL 1
Arlington, VA 1
Halle (Saale), Saxony-Anhalt 1
Lewisville, TX 1
Calais, Hauts-de-France 1
Ironwood, MI 1
Layton, UT 1
Seattle, WA 1
Malvern, PA 1
Beaverton, OR 1
Worthing, England 1
Strasbourg, ACAL 1
North Royalton, OH 1
Levallois-Perret, Île-de-France 1
Rhinelander, WI 1
Bedford, TX 1
Yellville, AR 1
Halifax, NS 1
Katy, TX 1
Vermilion Bay, ON 1
Cedar Rapids, IA 1
Toms River, NJ 1
Vancouver, WA 1
Olympia, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • MizNikki Who dis? Proud Couch Potato (@MizNikki) reported

    @FitbitSupport I see you telling folks to log off and on. Nope! Let me know when you’ve acknowledged it’s an issue on your end and you fix it. Thanks.

  • rosiekn92 Rosie (@rosiekn92) reported

    @FitbitSupport I’m unable to sync my device and have tried all the troubleshoots online. It seems others are also having the same problem so can you confirm if this is an issue you are looking into?

  • iamDaniellaa Daniella Moore (@iamDaniellaa) reported

    @JordanOSullivan @FitbitSupport Same issue as well! Tried all the help centre stuff.

  • DmbldrClrssn216 DmbldrClrssn021611 (@DmbldrClrssn216) reported

    @Floyd_Tori @JordanOSullivan @FitbitSupport I'm having the same issue as well. I can't sync my scale or log in

  • BrooksAD Amanda Brooks (@BrooksAD) reported

    @FitbitSupport hi there! Having issues syncing this morning. Was only showing calories & none of my history. I’ve restarted my Fitbit twice, turned my phone on and off, disconnected the Bluetooth, and deleted the app. Now I can’t login. Any help, please? Thank you!

  • LeanneAbbey1 Leanne Abbey (@LeanneAbbey1) reported

    @KSchnickelfritz @FitbitSupport Seem like Fitbit is totally down. I couldn’t see sleep tracker, heart rate or health metrics when I got up this morning. Tried logging out, and now I can’t log back in.

  • Merlaak Matt Rogers (@Merlaak) reported

    @FitbitSupport My Fitbit Versa 2 isn’t syncing this morning. I tried resetting and re-pairing it, but now it says that the four digit code isn’t valid when I enter it in the app. Help?!

  • leewarren Lee Warren (@leewarren) reported

    @Floyd_Tori @JordanOSullivan @FitbitSupport Same issue here.

  • HoorayItsEJ EJ (@HoorayItsEJ) reported

    @Floyd_Tori @JordanOSullivan @FitbitSupport Same issue. Says I tried too many times to log in.

  • pigletandpuppy Sandra Barry (@pigletandpuppy) reported

    @FitbitSupport hello, I am unable to access the Fitbit app on both my android and apple devices. Android says down for maintenance, apple say 'oops something went wrong'

  • somepinkflowers survived Hurricane Ian, can i survive RonDesantis (@somepinkflowers) reported

    @JordanOSullivan @FitbitSupport Mine not working either in Florida

  • moneysavvydaddy Adam - MoneySavvyDaddy (@moneysavvydaddy) reported

    @BrooksAD @FitbitSupport Fine exactly same…seeing yours and other messages can only assume issue with the app

  • CatherineReiman Catherine Reiman (@CatherineReiman) reported

    @FitbitSupport I’m having a problem syncing my Sense and logging in to the Fitbit website. Please advise if this is a network issue.

  • graham_allison1 Graham (@graham_allison1) reported

    @FitbitSupport Are you aware that your app has stopped working? It's going crazy with data disappearing and reappearing. Hundreds of people reporting problems on down detector.

  • jickells_ian Ian Jickells (@jickells_ian) reported

    @FitbitSupport is there a problem with the app at the minute. Not syncing and tried all fixes

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