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Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Zürich, ZH 1
Hamburg, NY 1
Seattle, WA 1
Wolfsburg, Lower Saxony 1
Oldenburg, Lower Saxony 1
Hamburg, HH 1
Vincennes, Île-de-France 1
Mainz, Rheinland-Pfalz 2
Le Mont-sur-Lausanne, VD 1
Bünde, NRW 1
Beaumont-Hague, Normandy 1
Karlsruhe, Baden-Württemberg 1
Quaregnon, Wallonia 1
Lille, Hauts-de-France 1
Montauban, Occitanie 1
Cavanac, Occitanie 1
Châteaulin, Brittany 1
Sainte-Geneviève-des-Bois, Île-de-France 1
Paris, Île-de-France 1
Marseille, Provence-Alpes-Côte d'Azur 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • Ms01251977
    MH (@Ms01251977) reported

    @FitbitSupport since the app undated to google health it no longer tracks my sleep. How do I fix it?

  • yankeegirl51680
    christine (@yankeegirl51680) reported

    Need a new watch asap 🤬 I hate the new google app with Fitbit. When u have health issues and need information more accessible and u make it garbage for those of us already suffering @FitbitSupport

  • ramitsheth
    Ramit Sheth (@ramitsheth) reported

    Fitbit watches are for use of only 1 year. Incase anything happens,company doesn't listen to or gives any support. Don't spend thousands of Rs to buy watch for 1 year,go for other brands like Garmin.Worst company. DONT BUY FITBIT WATCHES @FitbitSupport @FitbitDev @indiafitbit

  • kaeleneak
    Eneleak🍷 (@kaeleneak) reported

    @FitbitSupport my Versa 4 clock face isn’t working properly and I’ve tried to change it on the app but that’s not working either. What’s going on?

  • Marty_FTT
    Marty (@Marty_FTT) reported

    @actualstephen @Google @FitbitSupport This is why Garmin still wins on trust. They push firmware that adds features to 5-year-old watches instead of bricking them. Fitbit under Google has the worst update track record in wearables right now.

  • michelleormsby
    michelle ormsby (@michelleormsby) reported

    @heidimc2 @FitbitSupport I am hsving a nightmare trying to do this!!!!’

  • PeakerNation
    Texas Peaker 💪 (@PeakerNation) reported

    @southlondonphil @googlehealth @FitbitSupport My charge 6 wasn’t able to sync after the changeover. Support told me to return it since it was under warranty. Waited over a week for the replacement to arrive and when it did it wouldn’t sync either! Problem was finally fixed by someone in support who knew what they were doing.

  • redlionny
    sb (@redlionny) reported

    @edwoodplan9 @FitbitSupport I have the same issue

  • kabachman
    Kelli Bachman (@kabachman) reported

    @FitbitSupport fitbit pixel is TRASH. After the last update it barely works. @fitbit

  • rickkapur
    Rick Kapur (@rickkapur) reported

    @FitbitSupport please help address a support case that has been open since May. Case number is 2-2233000040796 Thank you

  • rekh01
    Rǝkha (@rekh01) reported

    Google Health app is not a patch on the old Fitbit version! If it’s not broke don’t fix it! @Google @FitbitSupport #Google #GoogleHeath #FitBit

  • michelleormsby
    michelle ormsby (@michelleormsby) reported

    @FitbitSupport plesssse help! Demented trying to do the forced change over to Google!!

  • kabachman
    Kelli Bachman (@kabachman) reported

    Whatever @FitbitSupport @fitbit did with that last update, the pixel watch is now trash. Most features don't work anymore. Im tired of being told to do ANOTHER reset!

  • DennisLokey
    Dennis Lokey (@DennisLokey) reported

    @FitbitSupport Over the last week my Fitbit logs my exercise twice for some reason. What is causing this and how do I fix it?

  • AmberPaw
    AmberPaw (@AmberPaw) reported

    @FitbitSupport is there a problem? I cannot sync with my Samsung droid phone

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