Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Gold Coast, QLD 1
Brest, Bretagne 1
Berlin, Land Berlin 1
Barrow in Furness, England 1
Elyria, OH 1
Mulhouse, ACAL 1
Livingston, Scotland 1
Briza, Western Cape 1
Villeneuve-d'Ascq, Hauts-de-France 1
Waterford, WI 1
Oklahoma City, OK 1
Foix, Occitanie 1
City of London, England 1
Phoenix, AZ 1
Apple Valley, MN 1
St. Louis, MO 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • blizzke Steve (@blizzke) reported

    @FitbitSupport And please limit the frequency of that message (once per 15 minutes or so). I realize it's because charging is interrupted and restarted due to a bad connection, but still... I know you know it's an issue, any search turns up heaps of similar messages.

  • cdub1289 C (@cdub1289) reported

    @fitbit Just found out Will Smith is a Fitbit ambassador. Just ordered an Apple Watch. Making my father toss his, too. Can’t have anything that supports Will Smith after assaulting someone. Fitbit=TRASH

  • JLB20203 JLB2020 (@JLB20203) reported

    @FitbitSupport DO NOT USE FITBIT SUPPORT, THEY ARE TERRIBLE AND ONLY GIVE YOU CANNED ANSWERS. THEY DON'T CARE ABOIT ACTUAL CUSTOMER SUPPORT

  • JLB20203 JLB2020 (@JLB20203) reported

    @fitbit I will continue to ask about my... Charge 3... broken, known problem. crappy discount offered that anyone can have and it cannot be used on a new product- so no real actual offer. What else can you do ?

  • JLB20203 JLB2020 (@JLB20203) reported

    @fitbit I will continue to ask about my... Charge 3... broken, known problem. crappy discount offered that anyone can have and it cannot be used on a new product- so no real actual offer. What else can you do ?

  • blizzke Steve (@blizzke) reported

    I solemnly swear to never buy a another @fitbit until they come with inductive charging. I am so FED UP with that "slow charging" message and that annoying little vibration, 10, 20 times in a row! Every charging cable craps out after some time and dirt. Always the same pin.

  • JLB20203 JLB2020 (@JLB20203) reported

    @fitbit @MattPrehm I will continue to ask about my... Charge 3... broken, known problem. crappy discount offered that anyone can have and it cannot be used on a new product- so no real actual offer. What else can you do ?

  • JLB20203 JLB2020 (@JLB20203) reported

    @FitbitSupport I will continue to ask about my... Charge 3... broken, known problem. crappy discount offered that anyone can have and it cannot be used on a new product- so no real actual offer. What else can you do ?

  • heidiknits Heidi (@heidiknits) reported

    New @fitbit Charge 5 battery doesn't last a full day. I needed it to do 3 things- heart rate, alarms (for meds) & sleep tracking. I don't even care if it tells time. I have 3 alarms set on it & I think that's what is causing the issue. What a complete waste of money.

  • JLB20203 JLB2020 (@JLB20203) reported

    @fitbit I will continue to ask about my... Charge 3... broken, known problem. crappy discount offered that anyone can have and it cannot be used on a new product- so no real actual offer. What else can you do ?

  • chloherbertt2 Chloe Herbert (@chloherbertt2) reported

    @0xNxnja @fitbit Don’t get a versa 3, it’s currently faulty and counting way more floors than I’m actually doing and Fitbit are refusing to fix it any time soon! It’s been a month.

  • JLB20203 JLB2020 (@JLB20203) reported

    @fitbit I will continue to ask about my... Charge 3... broken, known problem. crappy discount offered that anyone can have and it cannot be used on a new product- so no real actual offer. What else can you do ?

  • JLB20203 JLB2020 (@JLB20203) reported

    @fitbit I will continue to ask about my... Charge 3... broken, known problem. crappy discount offered that anyone can have and it cannot be used on a new product- so no real actual offer. What else can you do ?

  • amandacaitlyn23 Amanda (@amandacaitlyn23) reported

    @FitbitSupport I have an ionic and eagerly awaited my refund so I can purchase a new one- tonight- I logged in for the first time using the link in the email and the code provided as said it only works once and added the promo code & got a this code is invalid? Help! #uk

  • JLB20203 JLB2020 (@JLB20203) reported

    @fitbit I will continue to ask about my... Charge 3... broken, known problem. crappy discount offered that anyone can have and it cannot be used on a new product- so no real actual offer. What else can you do ?

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