Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

Fitbit users affected:

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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

• themodernatheist (@CatiPoppy) reported a minute ago

  @riddickulous25 @FitbitSupport @fitbit Me... Shows error... 😢

• Terry Frost (@iluvgolf3255) reported 5 minutes ago

  @beckycl07 @FitbitSupport me as well - sent a DM but now I know the problem.. still not very happy with these guys... they have us over the proverbial barrel with them being the only tracker

• Wes Mackay (@wesmackay) reported 11 minutes ago

  @JoshBeckenstein @FitbitSupport The server is down mate

• Carla Marie Allum (@Pinnklady) reported 13 minutes ago

  @ooGloryoo @fitbit Been down all day 🙄

• Doug Matthews (@swampynomo) reported 16 minutes ago

  Hey @FitbitSupport - I have a Charge 3 - your App isn't working and your website is down again - what's up ?

• Nisha Nayyar (@jan77) reported 17 minutes ago

  @FitbitSupport I didn't realize the server was down and then uninstalled asked me trying to log in but it says I can't log in anymore. Thoughts?

• Josh Beckenstein (@JoshBeckenstein) reported 19 minutes ago

  @FitbitSupport I can’t sync my Fitbit blaze. I’ve removed the blaze from my Fitbit app. It encounters an error when I try to set it up again. I’ve restarted my phone and blaze to no results.

• Mathieu Gagnon (@TruPlaya1870) reported 20 minutes ago from Gatineau, Québec

  @FitbitSupport Ok thanks and hopefully the fix will work. Yes my device and app are up-to-date. But honestly I hope that you change the way the app, watch and phone works so we don't need go rely on the servers.

• Corinn (@cmc10706) reported 27 minutes ago

  @FitbitSupport It's not difficult to send an email blast to all your customers. Lord knows you have no trouble emailing us about sales and products. This should be no different

• Trader442 (@Trader442) reported 32 minutes ago

  @FitbitSupport Still down!!!!

• Donald Mascola (@ndcar) reported 34 minutes ago

  @FitbitSupport Any ETA on a fix ???

• daz (@daryl3k) reported 34 minutes ago

  @FitbitSupport will my data from today on my Fitbit still eventually connect to my phone if the problem is solved in more than 24 hours? Or do I lose it. Plus I deleted and re installed the app. Would this affect it too? Thanks

• NYCGuy72 (@NYCGuy72a) reported 35 minutes ago

  @mailorderninja @FitbitSupport I have been using Fitbit for almost 3 years and on my second device and have never seen an issue like this one that has gone on for more than a few minutes. I have nothing but good things to say about my experience with Fitbit.

• Sara Louise Petty Design (@SLPTrend) reported 36 minutes ago

  @jackieshoes @FitbitSupport Same here! I was thinking there was a problem with my devices. Very frustrating.

• 金滞在 (@Rawrs_Stephanie) reported 40 minutes ago

  @FitbitSupport @louisefair97 I can’t login into my account :/ @FitbitSupport

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