Fitbit Outage Map
The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fitbit users affected:
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ingelheim am Rhein, Rheinland-Pfalz | 15 |
| Fréjus, Provence-Alpes-Côte d'Azur | 2 |
| New York City, NY | 2 |
| Proctorville, OH | 2 |
| Louisville, KY | 1 |
| Virginia Beach, VA | 1 |
| Clearwater, FL | 1 |
| Arlington, VA | 1 |
| Halle (Saale), Saxony-Anhalt | 1 |
| Lewisville, TX | 1 |
| Calais, Hauts-de-France | 1 |
| Ironwood, MI | 1 |
| Layton, UT | 1 |
| Seattle, WA | 1 |
| Malvern, PA | 1 |
| Beaverton, OR | 1 |
| Worthing, England | 1 |
| Strasbourg, ACAL | 1 |
| North Royalton, OH | 1 |
| Levallois-Perret, Île-de-France | 1 |
| Rhinelander, WI | 1 |
| Bedford, TX | 1 |
| Yellville, AR | 1 |
| Halifax, NS | 1 |
| Katy, TX | 1 |
| Vermilion Bay, ON | 1 |
| Cedar Rapids, IA | 1 |
| Toms River, NJ | 1 |
| Vancouver, WA | 1 |
| Olympia, WA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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MepoFam
(@MepoFam) reported
.@FitbitSupport You're missing the point! FIX THE APP! You've ruined what was good app. Force quit, reinstall, log off/on re-sync what BS. Name 1 other app that you have to do this to this much? A clue there isn't one! IMO this is deliberate, destroy #Fitbit so #Pixel takes over!
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MepoFam
(@MepoFam) reported
.@FitbitSupport You're missing the point! FIX THE APP! You've ruined what was good app. Force quit, reinstall, log off/on re-sync what BS. Name 1 other app that you have to do this to this much? A clue there isn't one! IMO this is deliberate, destroy #Fitbit so #Pixel takes over!
-
MepoFam
(@MepoFam) reported
.@FitbitSupport You're missing the point! FIX THE APP! You've ruined what was good app. Force quit, reinstall, log off/on re-sync what BS. Name 1 other app that you have to do this to this much? A clue there isn't one! IMO this is deliberate, destroy #Fitbit so #Pixel takes over!
-
Mike Dodd
(@mikedodd7) reported
@FitbitSupport I’ve tried numerous times to start the refund process for the ionic Fitbit. When I enter the reference code sent to me it always says “reference code not found” Please help directly and not send me to forums/community chats
-
MepoFam
(@MepoFam) reported
.@FitbitSupport You're missing the point! FIX THE APP! You've ruined what was good app. Force quit, reinstall, log off/on re-sync what BS. Name 1 other app that you have to do this to this much? A clue there isn't one! IMO this is deliberate, destroy #Fitbit so #Pixel takes over!
-
MepoFam
(@MepoFam) reported
.@FitbitSupport You're missing the point! FIX THE APP! You've ruined what was good app. Force quit, reinstall, log off/on re-sync what BS. Name 1 other app that you have to do this to this much? A clue there isn't one! IMO this is deliberate, destroy #Fitbit so #Pixel takes over!
-
Mike Dodd
(@mikedodd7) reported
@FitbitSupport I’ve tried numerous times to start the refund process for the ionic Fitbit. When I enter the reference code sent to me it always says “reference code not found” Please help directly and not send me to forums/community chats
-
MepoFam
(@MepoFam) reported
.@FitbitSupport You're missing the point! FIX THE APP! You've ruined what was good app. Force quit, reinstall, log off/on re-sync what BS. Name 1 other app that you have to do this to this much? A clue there isn't one! IMO this is deliberate, destroy #Fitbit so #Pixel takes over!
-
MepoFam
(@MepoFam) reported
.@FitbitSupport You're missing the point! FIX THE APP! You've ruined what was good app. Force quit, reinstall, log off/on re-sync what BS. Name 1 other app that you have to do this to this much? A clue there isn't one! IMO this is deliberate, destroy #Fitbit so #Pixel takes over!
-
MepoFam
(@MepoFam) reported
.@FitbitSupport You're missing the point! FIX THE APP! You've ruined what was good app. Force quit, reinstall, log off/on re-sync what BS. Name 1 other app that you have to do this to this much? A clue there isn't one! IMO this is deliberate, destroy #Fitbit so #Pixel takes over!
-
MepoFam
(@MepoFam) reported
.@FitbitSupport You're missing the point! FIX THE APP! You've ruined what was good app. Force quit, reinstall, log off/on re-sync what BS. Name 1 other app that you have to do this to this much? A clue there isn't one! IMO this is deliberate, destroy #Fitbit so #Pixel takes over!
-
MepoFam
(@MepoFam) reported
.@FitbitSupport You're missing the point! FIX THE APP! You've ruined what was good app. Force quit, reinstall, log off/on re-sync what BS. Name 1 other app that you have to do this to this much? A clue there isn't one! IMO this is deliberate, destroy #Fitbit so #Pixel takes over!
-
MepoFam
(@MepoFam) reported
.@FitbitSupport You're missing the point! FIX THE APP! You've ruined what was good app. Force quit, reinstall, log off/on re-sync what BS. Name 1 other app that you have to do this to this much? A clue there isn't one! IMO this is deliberate, destroy #Fitbit so #Pixel takes over!
-
Mike Dodd
(@mikedodd7) reported
@FitbitSupport I’ve tried numerous times to start the refund process for the ionic Fitbit. When I enter the reference code sent to me it always says “reference code not found” Please help directly and not send me to forums/community chats
-
Mike Dodd
(@mikedodd7) reported
@FitbitSupport I’ve tried numerous times to start the refund process for the ionic Fitbit. When I enter the reference code sent to me it always says “reference code not found” Please help directly and not send me to forums/community chats