Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ipswich, England 1
Woodbine, MD 1
Bigastro, Comunitat Valenciana 1
Winnipeg, MB 1
Onley, VA 1
Lakeland, FL 1
Cleveland, OH 1
South Plainfield, NJ 1
Tucson, AZ 1
Guilford, CT 1
Gold Coast, QLD 1
Brest, Bretagne 1
Berlin, Land Berlin 1
Barrow in Furness, England 1
Elyria, OH 1
Mulhouse, ACAL 1
Livingston, Scotland 1
Briza, Western Cape 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • _marlette_ Marloes Letteboer (@_marlette_) reported

    @KristinaAggas @FitbitSupport I have the same issue

  • dmb5_libra dmb5_libra (@dmb5_libra) reported

    @BlackLanternR @FitbitSupport Seems as though they haven't acknowledged it as they are still responding as if it's a single end-user issue and not a system-wide issue

  • SandyPints Becky (@SandyPints) reported

    @FitbitSupport @breamut You're getting numerous messages about your services being down. We're not all just forgetting our passwords at the exact same time. There's something wrong on your end.

  • dmb5_libra dmb5_libra (@dmb5_libra) reported

    @FitbitSupport @Caroline_Arbour Th problem is on your end, not the users. @downdetector

  • Moby_Spurs Moby: Football-Connoisseur ⚽️ (@Moby_Spurs) reported

    @Caroline_Arbour @FitbitSupport Exact same issue.

  • Bethaan92 ʙᴇᴛʜᴀɴ 🌼💛 (@Bethaan92) reported

    Is there a issue with @fitbit app at the moment?.. won’t let me sync…? And I’ve logged out and back in and won’t let me log back in?… 🤔🤔

  • glenn_1966 Glenn B (@glenn_1966) reported

    @SammieClare28 @FitbitSupport Having the same exact issue this morning, I also see many others are also experiencing the same problem

  • SPN_Hunter_67 Meredith #FangirlTherapist (@SPN_Hunter_67) reported

    @FitbitSupport the Fitbit app is definitely not working, as seen by many users’ comments. Will not sync, some of the widgets are missing. I forced quit multiple times & eventually deleted the app & reinstalled but now it will not allow me to login.

  • MTKSusie Susie K (@MTKSusie) reported

    @FitbitSupport @KnightleyH Definitely an issue with Fitbit today. My app looks like crap, and missing metrics. Closed app, edited to re-add metrics, sync’d and it still isn’t right. Fitbit has to realize the problem is on their end and fix it.

  • BlancaV Blanca (@BlancaV) reported

    @FitbitSupport after not being able to sync my Inspire 3, I got a server issue message. Are you all having issues?

  • tlynnexec Theresa Lynn Carter (@tlynnexec) reported

    @FitbitSupport Stop acting like each user has an individual issue, and making us take useless steps to fix it. Clearly it’s a universal problem, on your end, and when will you resolve it?

  • amiddles Andrew Middleton (@amiddles) reported

    @FitbitSupport @VivaLaVixa Fitbit is down at the moment. The error is not the device but the website that the device uses.

  • asiayeah Tony Cheung (@asiayeah) reported

    @FitbitSupport There seems to be a widespread fitbit syncing issue going on. No steps count is shown in the fitbit app. What is the status? Thanks.

  • SlipStream100 Tony (@SlipStream100) reported

    @FitbitSupport Hi, sorry but your app is broken. I've tried all the IT Crowd troubleshooting steps. It's still broken. Just admit it, you'll feel better.

  • nationalmom Carole Montgomery (@nationalmom) reported

    @FitbitSupport is there an issue for Fitbit today? My device won't sync and I've tried everything.

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