Fitbit Outage Map
The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fitbit users affected:
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Clermont, FL | 1 |
| Ipswich, England | 1 |
| Woodbine, MD | 1 |
| Bigastro, Comunitat Valenciana | 1 |
| Winnipeg, MB | 1 |
| Onley, VA | 1 |
| Lakeland, FL | 1 |
| Cleveland, OH | 1 |
| South Plainfield, NJ | 1 |
| Tucson, AZ | 1 |
| Guilford, CT | 1 |
| Gold Coast, QLD | 1 |
| Brest, Bretagne | 1 |
| Berlin, Land Berlin | 1 |
| Barrow in Furness, England | 1 |
| Elyria, OH | 1 |
| Mulhouse, ACAL | 1 |
| Livingston, Scotland | 1 |
| Briza, Western Cape | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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D El Kerry❤️
(@KDelooze) reported
@FitbitSupport not heard back from you since you gave me a case number on19/01/21. Help!!!
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Dorota Grzadkowska
(@Artemiss67) reported
@FitbitSupport I started having problem with syncing my blaze. It stopped syncing automatically. It takes me many times to sync it manually. Please advise.
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Marian
(@MarianRose76) reported
@FitbitSupport I've sent DM. My problem is that I can get notifications and then when I charge my fitbit they stop and I have to go through all these resets every time. Frustrating..
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Makanaki
(@ay_fadare) reported
@Siddhalee @FitbitSupport You can text @richard_hack15 on Instagram he can help you get your hacked or disabled account back ASAP. I am a living testimony of his job💯
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Marc Appleton
(@marc_appleton) reported
@fitbitsupport hey, I'm having trouble with my Ionic. The screen keeps flickering and sometimes won't come on at all. Tried reset and factory reset and no change. Can send video to demo what I mean
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Paula
(@oolie2006) reported
@FitbitSupport Sorry I’m not willing to do this I think you need to focus on the actual issue and find a resolution. Sadly this was a gift for my husband which is now being returned
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andrew "nazi punks **** off" rich
(@smartwatermelon) reported
Recent @onepeloton tablet software updates cause it to forget @FitbitSupport login after a day or so. Yes, I have “remember me on this device” checked.
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Les
(@LeslieMccusker) reported
@FitbitSupport I have an inspire hr- my husband was given an inspire 2. He is getting my text messages. How do I turn this off. I went into notification and closed his messages but didn’t help.
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Moments Made Easy
(@momentsmadeeasy) reported
@FitbitSupport my versa won't turn on and there is no life, it's charged and have held 3 buttons and nothing. Can you please help?
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Holly Carlile
(@HollyCarlile) reported
@fitbit Phones can't find Inspire device so unable to set up (new from Amazon offer). Have tried all the steps but still nothing... Can you help??
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Holly Carlile
(@HollyCarlile) reported
@FitbitSupport Phones won't find Inspire device (new from Amazon device) so unable to set up. Can you help??
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Andrea Dolan 💙
(@xXandi_louXx) reported
@FitbitSupport is there a way to find out if my battery is broken? My Fitbit it struggling to hold a charge.
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JMS
(@jackie0203) reported
@FitbitSupport I purchased a Charge 4 a little over two years ago and the latch the holds the band no longer works. Very light use. Help.
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Sandra Dacres-Smith
(@DacresSmith) reported
@FitbitSupport I'm trying to set up my new Fitbit versa, but it's not working. It keeps trying to access my old device. I've let the battery die on the old one and still can't set up the new. Help.
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Megs_Cally
(@megan_cader) reported
@fitbit My Versa 2 is a nightmare, l am so disappointed with device.