Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Fréjus, Provence-Alpes-Côte d'Azur 2
Elyria, OH 1
Mulhouse, ACAL 1
Livingston, Scotland 1
Briza, Western Cape 1
Villeneuve-d'Ascq, Hauts-de-France 1
Waterford, WI 1
Oklahoma City, OK 1
Foix, Occitanie 1
City of London, England 1
Phoenix, AZ 1
Apple Valley, MN 1
St. Louis, MO 1
Louisville, KY 1
Virginia Beach, VA 1
Clearwater, FL 1
Arlington, VA 1
Halle (Saale), Saxony-Anhalt 1
Lewisville, TX 1
Calais, Hauts-de-France 1
Ironwood, MI 1
Layton, UT 1
Seattle, WA 1
Malvern, PA 1
Beaverton, OR 1
Worthing, England 1
Strasbourg, ACAL 1
North Royalton, OH 1
Levallois-Perret, Île-de-France 1
Rhinelander, WI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • anj_gop Anjana Gop (@anj_gop) reported

    @FitbitSupport @samquentin1 The fixes you gave have not worked. I participate in many fitness challenges and bank on my watch to reflect my workout. How long will it take to fix this? Can you please give us a timeline?

  • Minalmatran Ahmad Nazmi (@Minalmatran) reported

    @FitbitSupport any eta on the fix?

  • Londonlonestar London Lone Star (@Londonlonestar) reported

    @FitbitSupport Is it a P1? What’s the eta for fix please?

  • caroltchick ╪ Carol whiteley-TT 🦋 (@caroltchick) reported

    @ShellyCall83 @FitbitSupport I did exactly same and now have same problem. 😡😡

  • MarcelloJerry Jerry Marcello (@MarcelloJerry) reported

    @FitbitSupport Status on this techical issue?

  • Blake_RESISTS Blake (@Blake_RESISTS) reported

    @FitbitSupport WHAT is going on? I CANNOT get into my account. SO, I've changed my PW ... FIVE TIMES NOW ... I find out your entire SERVER is down! HERE's a suggestion ... WHEN this happens PUT AN ALERT UP! NOW, I have NO idea if my Acct will work after you fix the Server!

  • QuEEnNiKKi ★·.·´¯`·.·★ ǫᴜᴇᴇɴɴɪᴋᴋɪ ★·.·´¯`·.·★ (@QuEEnNiKKi) reported

    @FitbitSupport I was wondering why it kept saying I was offline. Can’t synch my steps or sign into the app.

  • robdelaney007 Robert Delaney (@robdelaney007) reported

    @fitbit Is your login broken. Can't login on either desktop or app.

  • PJSaleh Peter Saleh (@PJSaleh) reported

    @FitbitSupport The irony of all those people not being able to access their "mindfulness" sessions and instead stressing out thinking their gear is broken...

  • Be4rdedBrother Be@®Ded Brother 🇬🇧🇵🇸 (@Be4rdedBrother) reported

    @FitbitSupport hello sent a DM need some help please

  • raunak_lohiya speedster__16 (@raunak_lohiya) reported

    Is the #fitbit app down for just me? @FitbitSupport @fitbit

  • Troypt1 Troyfitness (@Troypt1) reported

    @FitbitSupport getting extremely frustrated as I cannot log into account is there a problem ffs. Might have to start using @MyFitnessPal what a let down!

  • SiTheGooner84 Simon (@SiTheGooner84) reported

    Hi @FitbitSupport - lots of reports for quite a long time low about your server issues and nobody being able to sync their devices - what about an update on fix time?

  • tweeting_keith Keith Andrew (@tweeting_keith) reported

    Anyone else having trouble getting their Fitbit to sync today? @FitbitSupport...?

  • suejones_paul Sue Jones (@suejones_paul) reported

    @holygroundts89 @kendrybird @FitbitSupport They say they have an issue & it'll be up & running soon, but it looks like some users have had this issue since yesterday, so guessing everyone is getting the same message without an expected time of a fix

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