Fitbit Outage Map
The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fitbit users affected:
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Online Features
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Fréjus, Provence-Alpes-Côte d'Azur | 2 |
| Elyria, OH | 1 |
| Mulhouse, ACAL | 1 |
| Livingston, Scotland | 1 |
| Briza, Western Cape | 1 |
| Villeneuve-d'Ascq, Hauts-de-France | 1 |
| Waterford, WI | 1 |
| Oklahoma City, OK | 1 |
| Foix, Occitanie | 1 |
| City of London, England | 1 |
| Phoenix, AZ | 1 |
| Apple Valley, MN | 1 |
| St. Louis, MO | 1 |
| Louisville, KY | 1 |
| Virginia Beach, VA | 1 |
| Clearwater, FL | 1 |
| Arlington, VA | 1 |
| Halle (Saale), Saxony-Anhalt | 1 |
| Lewisville, TX | 1 |
| Calais, Hauts-de-France | 1 |
| Ironwood, MI | 1 |
| Layton, UT | 1 |
| Seattle, WA | 1 |
| Malvern, PA | 1 |
| Beaverton, OR | 1 |
| Worthing, England | 1 |
| Strasbourg, ACAL | 1 |
| North Royalton, OH | 1 |
| Levallois-Perret, Île-de-France | 1 |
| Rhinelander, WI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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TGG303 Jacqthew
(@Thegoodbyegirl1) reported
@FitbitSupport Updated my OS to android 13, pixel 4a, now my charge 4 has stopped being connected via Bluetooth, rebooted C4 & phone & nothing happening :( is there an issue???
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IseultC
(@c_iseult) reported
@FitbitSupport chat service not working and trying to order a replacement for defective product?
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B
(@shortbumble22) reported
from
Bettendorf, Iowa
Premium content with no issue. What am I doing wrong? @FitbitSupport
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Meg
(@RamblingMoth) reported
@FitbitSupport I can't send a screenshot of what doesnt exist... You can't assist further. You don't have simple, readable, watch faces. That's it. That's the issue. Make accessible faces with readable numbers in one line without clutter. That's how you fix it.
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Arden Grant Pryce
(@ArdenGrant) reported
@FitbitSupport my Fitbit versa two ent bad and it was returned 07/22. After waiting one month I got the replacement August 27. I am not able to get there active zone minute icon on the device please someone tell me what to do. All I am seeing is the active minute icon.
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.
(@Kronicccc) reported
@shayliii @fitbit Yup, their warranty is crap. Buy from a different company. Mine broke after 4 months of continual use, but past the warranty so too bad. Its clearly a design flaw and has happened to tons of people, for the cost of the watch thats unnacceptable for such a large company.
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pranav dedhia
(@Datisprima) reported
@FitbitSupport @fitbit Horrible customer service case 46587850- watch under warranty broke down in less than a year , replacement sent which also breaks down in few months - and now they say the replacement is not under warranty. Appalling
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Nishchal Upadri
(@nupadri) reported
@FitbitSupport Nothing has helped. I have done all that I could have. Please help.
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.
(@Kronicccc) reported
@jacobcoker @fitbit They have terrible customer service and their products always break right after warranty is over based on my research after what happened to mine. I’d honestly just buy with a different company.
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Kristin Karnitz
(@KristinKarnitz) reported
Friends, looking for recommendations for a fitness tracker. @fitbit Versa 2 is garbage. I literally just watched it remove steps from my count. @FitbitSupport opened a ticket for me weeks ago. I’ve followed up several times and have gotten nowhere. So frustrated with #Fitbit 😡
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Ariana Pollack
(@arianapollack) reported
@FitbitSupport I sent my fit bit back to you on August 15th. It was received the 22nd. I STILL do not have an update and EVERY CSR tells me something different. I just want my NEW device. Can SOMEONE help!?
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Axs Reddy
(@ReddyAxs) reported
@Google @fitbit No no no google may be get your forget password **** figured out. Can’t do #software don’t go #hardware
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Dinesh Singh Rathore
(@Saheb17) reported
@fitbit Now Fitbit people are just hiding faces not even reverting on messages and on twitter....first day came very aggressive that yes we will short out your issue ...now hiding faces ...don't ever buy Fitbit products
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c
(@dduurrgg) reported
Oop my tweets were protected when I sent this but now I’m public, pls help @FitbitSupport 😩
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Jacob J Coker
(@jacobcoker) reported
@fitbit I will… But I have 10 times. It’s a lost cause with you people. Send me my broken watch back!
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