Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ingelheim am Rhein, Rheinland-Pfalz 4
Brooklyn, NY 2
Paris, Île-de-France 2
Montréal, QC 2
New York City, NY 2
Craigavon, Northern Ireland 2
Dallas, TX 2
Parkville, MD 1
Cochecton, NY 1
Lima, OH 1
Tracy, CA 1
Rochester, NY 1
Bradenton, FL 1
Provo, UT 1
Somerset, NJ 1
Kansas City, MO 1
Evansville, IN 1
Charlotte, NC 1
Wertheim, Baden-Württemberg Region 1
Staten Island, NY 1
Georgetown, TX 1
Liverpool, England 1
Lyon, Auvergne-Rhône-Alpes 1
Fredericton, NB 1
Issy-les-Moulineaux, Île-de-France 1
Tyler, TX 1
Languidic, Bretagne 1
Lapeer, MI 1
Newton, NJ 1
Clementon, NJ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • easternmoon Sallyann Marshall (@easternmoon) reported

    @FitbitSupport Hi! My Fitbit has suddenly started showing calories instead of Steps, how can I change it, I can’t even find steps? 😭please help.

  • ssewell71 Ssewell71 (@ssewell71) reported

    @FitbitSupport The app is down now it keeps saying in its down . I can't even log into my app.

  • Larnko LK (@Larnko) reported

    @FitbitSupport @KristinaAggas There are thousands of complaints today on down detector, it’s not working across the board.

  • Moby_Spurs Moby: Football-Connoisseur ⚽️ (@Moby_Spurs) reported

    @Caroline_Arbour @FitbitSupport Exact same issue.

  • skinny_pete_ skinny pete (@skinny_pete_) reported

    @FitbitSupport my charge 2 won’t sync with my Fitbit iPhone app!! Help!!

  • AJ_tappp Ali Joy ⚓ (@AJ_tappp) reported

    @FitbitSupport @Caroline_Arbour Don’t understand why they won’t acknowledge this as an outage yet

  • Funkychick39 Ann-Marie Reynolds (@Funkychick39) reported

    @FitbitSupport with all the advise you are giving, any of us can find on google, like resetting apps, force closing the app etc and none of it is working. Are we to assume this outage is bigger than just resetting our watches? This is happening far to often now with @FitbitUK

  • franlondon Fran London (@franlondon) reported

    @FitbitSupport Is your system having trouble synching today, or is it me?

  • sadisticange1 lake (@sadisticange1) reported

    @FitbitSupport please fix the sync issue i need to get my steps in and if they don’t count im gonna cry 🥲🥲🥲

  • SlipStream100 Tony (@SlipStream100) reported

    @FitbitSupport Hi, sorry but your app is broken. I've tried all the IT Crowd troubleshooting steps. It's still broken. Just admit it, you'll feel better.

  • glenn_1966 Glenn B (@glenn_1966) reported

    @SammieClare28 @FitbitSupport Having the same exact issue this morning, I also see many others are also experiencing the same problem

  • Crimson_wh0re Danny🎗 (@Crimson_wh0re) reported

    @Caroline_Arbour @FitbitSupport I think Fitbit is having some technical problems on their end. I'm seeing dozens with the same exact problem and Fitbit keeps just suggesting troubleshooting.

  • lisaduffyharris lisa harris 🇮🇪 (@lisaduffyharris) reported

    @FitbitSupport is there an issue with the app at the moment? My app has removed my steps and sleep sections and won’t let me add them back

  • chrissyhurst72 Chrissy (@chrissyhurst72) reported

    @SammieClare28 @FitbitSupport Same problem with mine

  • Crimson_wh0re Danny🎗 (@Crimson_wh0re) reported

    @FitbitSupport @KnightleyH Ya know after you've had to tell almost a dozen people who have the same problem you to do the same thing, maybe you should consider its on your end and not ours.

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