Fitbit Outage Map
The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fitbit users affected:
Check Current Status
Online Features
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Fréjus, Provence-Alpes-Côte d'Azur | 2 |
| New York City, NY | 2 |
| Proctorville, OH | 2 |
| Waterford, WI | 1 |
| Oklahoma City, OK | 1 |
| Foix, Occitanie | 1 |
| City of London, England | 1 |
| Phoenix, AZ | 1 |
| Apple Valley, MN | 1 |
| St. Louis, MO | 1 |
| Louisville, KY | 1 |
| Virginia Beach, VA | 1 |
| Clearwater, FL | 1 |
| Arlington, VA | 1 |
| Halle (Saale), Saxony-Anhalt | 1 |
| Lewisville, TX | 1 |
| Calais, Hauts-de-France | 1 |
| Ironwood, MI | 1 |
| Layton, UT | 1 |
| Seattle, WA | 1 |
| Malvern, PA | 1 |
| Beaverton, OR | 1 |
| Worthing, England | 1 |
| Strasbourg, ACAL | 1 |
| North Royalton, OH | 1 |
| Levallois-Perret, Île-de-France | 1 |
| Rhinelander, WI | 1 |
| Bedford, TX | 1 |
| Yellville, AR | 1 |
| Halifax, NS | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
-
Debanshu Pani
(@Devil001600) reported
@FitbitSupport I am bought charge 4 a few months back in India. The band has been broken. How can I get a replacement?
-
Shanna Butler
(@free_spirit79) reported
@FitbitSupport While it isn’t expected - what is being done to solve the problem? Consumers spend over $100 on your product and it only last for 3 years. Disappointed would be grossly understated.
-
Becky K
(@nursechica1) reported
@FitbitSupport Yeah. So I understand from my multiple contacts with your customer service. Problem is, @fedex can't get their crap together and do anything useful either. I'm just the sucker with $$ invested here while both "customer service" teams go "Sorry, we can't do anything."
-
Jessiaca Evans 😼
(@Boujee_Bottle) reported
@nursechica1 @FitbitSupport @FedEx I have invested over $230 of merchandise in a FedEx package, I can tell you that I’ve counted each and every call I made to FedEx, I just made my 54th call in three days, with no help as usual
-
MRB
(@mrenb7) reported
Any @fitbit & @MyFitnessPal users amongst my mates here? My Fitbit randomly disconnected from my MFP on its own a few days ago, and I've followed the directions multiple times to try and get them reconnected, but nothing is working. Anyone what had the same issue? Very annoying!
-
grinch_variant|mp
(@mpdoh) reported
Definitely regretting buying @fitbit @FitbitSupport Versa 3 instead of just sucking it up and getting an Apple Watch. They’re about the same price. This Fitbit is so glitchy and constantly needs to be shut down and restarted just to work properly. Love that for me.
-
Danielle Smith
(@DaniPhil) reported
@fitbit hi, I am STILL waiting for any delivery information for a Fitbit I have ordered as a Christmas present on 17/12 please can someone help as I’m having no luck through the online support🙄🙄
-
Cassandra Carr
(@CassCarr16) reported
@FitbitSupport hi there, my fitbit isn’t syncing with MyFitnessPal, and hasn’t been for the last week. I’ve deleted and redownloaded both apps multiple times - is there anything more I can do to try and resolve this issue?
-
Jess A. Patriot ⚒🐻
(@jsbrads) reported
@FitbitSupport No, stop telling me to follow directions that have nothing to do with my problem
-
Reality Chick
(@RealityChicks) reported
@FitbitSupport @fitbit . I have ask for help. My text messages stop coming to my fibit. But they keep man explaining, please fix..
-
FranPanda
(@Shawn85439786) reported
@fitbit man this charge 5 is incredible! Howd you mess up a gpod thing this bad? You made a piece of **** in yhe charge 4 a worthless piece of ****.. cant wait for the 6, i assume itll give people cancer right? No spoilers
-
LocalJoost 🥽
(@LocalJoost) reported
@brianlagunas @fitbit My wife had the same problem. Not so much breaking, as not wanting to sync after 5 days. Factory resetting every 5 days gets old REALLY fast. The offered a 30% discount on a new one. We both got ourselves a MI 6 band. Dirt cheap.
-
Kip Linton
(@KipLinton) reported
@FitbitSupport My issue after a month and a half wait for you to delivery me a all black fitbit isn't over yet. Please answer me why can't you just send me a all black versa 3 that I ordered.i stead of me having to send the wrong item you sent back to me.the one that disappeared for 50 days.
-
priyasharma5
(@priyasharma5) reported
@FitbitSupport I am looking to get my Fitbit device repaired. The strap has broken. Based in Chandigarh. Help will be appreciated!
-
Ani Kotevvit
(@AnikoTevvit) reported
Can't figure out how come my new @fitbit charges upside down?
Check Current Status