Fitbit Outage Map
The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fitbit users affected:
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Online Features
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Woodbine, MD | 1 |
| Bigastro, Comunitat Valenciana | 1 |
| Winnipeg, MB | 1 |
| Onley, VA | 1 |
| Lakeland, FL | 1 |
| Cleveland, OH | 1 |
| South Plainfield, NJ | 1 |
| Tucson, AZ | 1 |
| Guilford, CT | 1 |
| Gold Coast, QLD | 1 |
| Brest, Bretagne | 1 |
| Berlin, Land Berlin | 1 |
| Barrow in Furness, England | 1 |
| Elyria, OH | 1 |
| Mulhouse, ACAL | 1 |
| Livingston, Scotland | 1 |
| Briza, Western Cape | 1 |
| Villeneuve-d'Ascq, Hauts-de-France | 1 |
| Waterford, WI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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John Kenny
(@gremlinjk) reported
@tweeva70 @FitbitSupport Same problem here various issues so logged out now can’t get back in help
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Alfie Whiting
(@AlfieWhiting4) reported
@FitbitSupport is the server down at the moment?
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Amirale Cufckie
(@Cufkie) reported
@tidaljunk @fitbit @FitbitUK Same issue here, the servers are down.
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𝔇𝔞𝔫𝔞-𝔏𝔶𝔫𝔢 𝔉𝔦𝔰𝔥𝔢𝔯
(@jazzchiq) reported
@FitbitSupport Fitbit down? Website down? App down?
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amar.hz
(@maros177) reported
@FitbitSupport hi..i want to know why i can't pairing and log in to my fitbit account today..it shows server error?
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Sam Waldo
(@sam_waldo) reported
@FitbitSupport Just got two fitbits in the mail, but impossible to create accounts or do anything at all! Should I just return them or is this issue going to be fixed?
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Ben Crabtree
(@ibenunot) reported
@FitbitSupport @coffeeandcats89 So, with your servers down...sync between the phone and device doesn't work? Sounds like a design flaw. Versa 3
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René Power
(@renepower) reported
Is @fitbit app down? @FitbitSupport UK iphone not updating on 4G or Wifi
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Rockets Sean
(@rockets9394) reported
@FitbitSupport @CycleKam I'm having the same issue now. I'll try back later.
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Lexi Masters
(@LexiiMasters) reported
from
Caerleon, Wales
@fitbit @FitbitSupport is your app down? Wont sync my fitbit. Tried forced reset. Tried reinstalling the app etc.
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Candice Arnold
(@candicejarnold) reported
@FitbitSupport Is fitbit down? I cannot sync my device and it will not allow me to log into my acct online.
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Diana Shanks
(@dianas1968) reported
@FitbitSupport Unable to sync my Fitbit versa 2. App keeps crashing out. Updated the app and nothing has been solved. Have repeatedly forced close and restarted my phone and restarted Fitbit. Nothing works. Is there an ETA on the server problems being fixed?
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Kylene Planer
(@kplaner26) reported
@FitbitSupport absolutely nothing about my app is working right now. I’ve tried everything, redownloading, signing out and back in, and I get error after error that something went wrong every step of the way. What is happening
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Cameron
(@Wight_Cameron) reported
@FitbitSupport your android app is not allowing connections to the server right now.
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Louise Rousell
(@louiserousell15) reported
@FitbitSupport Can’t place an order on your website, is this because your having server issues?
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