1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Fitbit
  6. ❯
  7. Outage Map
Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

Less
More
Check Current Status

Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Issoire, Auvergne-Rhône-Alpes 1
Dillenburg, Hesse 1
Paris, Île-de-France 1
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • silby21
    J Silbert (@silby21) reported

    @FitbitSupport all my friends are gone! Is there a glitch?

  • kcsizzle
    Kristin Mulvenna aka We Love You Austin (@kcsizzle) reported

    @FitbitSupport Are you going to fix the bug from March 2026, for the calorie deficit issues …

  • BillieRose99851
    Billie Rose 🇮🇱 🎗️ 🇬🇧🇺🇸 🇺🇦 (@BillieRose99851) reported

    Just updated my @FitbitSupport app and now I'm stuck with the terrible @googlehealth new layout. It's too busy, too many side swipes and just generally chaotic. I want simple information in an uncomplicated format. @GarminUK here I come!

  • codeslubber
    Rob Williams (@codeslubber) reported

    @Google just passed $4T in market cap. This week @Fitbit rolled out new sleep tracking and it's a complete jackass disaster. The old one I thought worked well. Now, the watch tells me one score, the app a different one, and apparently if you ever wakeup at all in the night you cannot have had great sleep (which is complete BS). Yes I know I already griped about this but here is today's new spin: if you are scoring things, and your scores whipsaw all over the place and are just pulled out of your ***, please just ***. Can I just get the data from the watch myself? next up, on @Apple I could and did, BUT the problem is those idiots admitted their monitoring of deep was not accurate because it would have taken too much battery to be correct. *** to them too!! #everythingisbroken

  • RudmanEsq
    Stephen Rudman (@RudmanEsq) reported

    Hey @FitbitSupport and @googlehealth. My FitBit Aria Air won’t synch with the updated app. Please fix it ASAP!

  • pecosROB
    ₱Ɇ₵Ø₴ⱤØ฿ (@pecosROB) reported

    Oh @googlehealth you @FitbitSupport update is kinda trash. Can't add custom foods anymore, search is slow, you have to swipe a million times to find everything then spend time rearranging tiles because the default is atrocious. Body fat percentage field removed from weight entry.

  • SoCalLakerGirl
    ᕼOᑌᔕEᔕᖴOᖇᗩᒪᒪgirl80 (@SoCalLakerGirl) reported

    @JLamp72 @FitbitSupport The worst part is no one is available to help with this process. I was on chat for 30 minutes trying to get my account migrated. And nope. Now I'm locked out of my fitbit

  • mege69
    mege (@mege69) reported

    @FitbitSupport Since Fitbit changed to google health my husbands Sp02 has not registered - have taken app of and restore it still not working what can I do !!!

  • joelenington
    🌈Joe Lenington🏳️‍🌈 (@joelenington) reported

    @FitbitSupport I know that. But after the March update to my Pixel watch 4 Fitbit doesn't count steps when I'm on the elliptical (it did before the March update). I know that @Google also fixed the problem but it's not fixed for me! I've done so many troubleshooting and nothing. I sent the DM

  • jemmajon
    Jemma Jonathan (@jemmajon) reported

    @googlehealth I’ll sadly no longer be a @FitbitSupport user after 15 years. This upgrade to #googlehealth is the worst thing I’ve ever seen 😩bring back #fitbit

  • LilySydorenko
    Lily Sydorenko (@LilySydorenko) reported

    @FitbitSupport Hello, my Versa 3 watch started to get very hot after the update. It says "very hot" and turns off, making it impossible to use. Please help.

  • ramitsheth
    Ramit Sheth (@ramitsheth) reported

    Versa 2 got shut down by water in a swimming pool of maximum depth 1.5 mts. Previously it worked perfectly in and after the swimming pool. Not in warranty. How can I get it repaired? @FitbitSupport @FitbitDev @IndiaFitbit

  • LadyGus
    Victoria Gleeson (@LadyGus) reported

    @FitbitSupport hello, I purchased a new sense 2 this week and I have tried all the troubleshooting ways to get WhatsApp notifications to come through and I’m having no luck. There is nothing there under apps in notifications to allow me to select WhatsApp. Can you help please?

  • MuVeeBalaji
    MV Balaji (@MuVeeBalaji) reported

    @GoogleIndia @FitbitSupport The forced Google Health app update completely broke the backend syncing on my Fitbit Sense in India. Sequential EDA scans fail to register. Paid for premium hardware, left with an unreliable device. How do I get a refund or fix?

  • edwoodplan9
    Plan 9 From Outer Space (@edwoodplan9) reported

    @FitbitSupport my charge 6 will not sync to iPhone. tried all the “fixes”. Rebooted Charge 6. Uninstalled and reinstalled app. Turned phone off. When Charge 6 does appear in Bluetooth menu it’s missing info symbol that tells it to forget this device. Pls help.

Check Current Status