Fitbit Outage Map
The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fitbit users affected:
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Online Features
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| St. Louis, MO | 1 |
| Grenoble, Auvergne-Rhône-Alpes | 1 |
| Paris, Île-de-France | 1 |
| Köln, NRW | 1 |
| Rotterdam, zh | 1 |
| Lincoln, NE | 1 |
| Clermont, FL | 1 |
| Ipswich, England | 1 |
| Woodbine, MD | 1 |
| Bigastro, Comunitat Valenciana | 1 |
| Winnipeg, MB | 1 |
| Onley, VA | 1 |
| Lakeland, FL | 1 |
| Cleveland, OH | 1 |
| South Plainfield, NJ | 1 |
| Tucson, AZ | 1 |
| Guilford, CT | 1 |
| Gold Coast, QLD | 1 |
| Brest, Bretagne | 1 |
| Berlin, Land Berlin | 1 |
| Barrow in Furness, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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Boyd Bower
(@RedeemedBoyd) reported
@FitbitSupport Definitely still not working after all that. Will send info shortly via DM.
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Soobin
(@soobin) reported
@fitbit sorry bot, it aint fix **** because you didnt understand the issue
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Sarah
(@PriborskySarah) reported
@fitbit When will you fix the time change problem. I have had a fibit since 2018 and every time change my sleep stats get so messed up. I think I fixed it by adding another hour, but I'm not so sure.
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The Urbie
(@TheUrbie) reported
@fitbit How about you see to that refund you owe me you scamming pieces of garbage.
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Howard Tayler
(@howardtayler) reported
Let's flip it around. Hey, #MECFS folks! Wouldn't it be cool if @FitBit (or any fitness tracker) could be programmed to help you stay inside your energy envelope? Kind of like how QuickBooks can help you stay inside a financial budget?
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Justin Richer 🐀
(@justin__richer) reported
@aaronpk @fitbit When I got here, I had a similar issue and had to turn "automatic timezone" back on in the FitBit app on my phone -- might want to check there.
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chriszarges
(@chriszarges1) reported
@fitbit You expect me to believe that she runs ? Stop the woke garbage !
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Vikas Wadhwa
(@believer_vk) reported
@FitbitSupport Fitbit does not have a service center and it does not believe in repairing their own products. Too much! Finding it difficult to fix my glass pane on my smart watch. Any resolutions
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effie luvs freya 🤍🧸
(@elizastrvz143) reported
@FitbitSupport @sofija444 HELP
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Lily Ryan
(@lilyryan) reported
@FitbitSupport hi, my Fitbit charge 4 is draining far to fast, I did a full charge yesterday and today it’s already in the red, 14%. Are you able to run any test, to see what the problem is? Although it’s a 4 its quite new, not used until recently when I lost my charge 5.
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Duck Avenger
(@DuckRogers24) reported
@Bnnuylord7 @fitbit Scrolled down to see if anyone else thought this haha
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Effie Seiberg
(@effies) reported
@howardtayler @fitbit So far my body battery hasn't been higher than sixty-something out of 100, and is currently at 24, which feels about right. It's been bad at calculating hours of sleep, but so far the body battery numbers feel pretty good.
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Chanrak
(@Sudzguy) reported
@fitbit Your product was horrible. Versa glass scratches easily, battery was awful and os was clunky. That was, my own asinine problem though. You see, we live in a buyer beware society. So be it, now I am aware. P.S., my third Fitbit model.
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Ian Thomas
(@iangt1023) reported
Hey @fitbit @FitbitSupport @FitbitUK your #CustomerService #stinks no help for a long-standing customer of over 7 years.
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LovinLifeinFla
(@Moosesgirl73) reported
@FitbitSupport I can't login to my fitbit app. It has been this was since late August. I Uninstalled and reinstalled the app, changed passwords and tried logging in. It won't go anywhere so stays on the signing screen. Passwords works on the web application with no problem.
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