Fitbit Outage Map
The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fitbit users affected:
Check Current Status
Online Features
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Brest, Bretagne | 1 |
| Berlin, Land Berlin | 1 |
| Barrow in Furness, England | 1 |
| Elyria, OH | 1 |
| Mulhouse, ACAL | 1 |
| Livingston, Scotland | 1 |
| Briza, Western Cape | 1 |
| Villeneuve-d'Ascq, Hauts-de-France | 1 |
| Waterford, WI | 1 |
| Oklahoma City, OK | 1 |
| Foix, Occitanie | 1 |
| City of London, England | 1 |
| Phoenix, AZ | 1 |
| Apple Valley, MN | 1 |
| St. Louis, MO | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
-
wilson nadar
(@66tweet66) reported
from
Mumbai Suburban, State of Mahārāshtra
@fitbit Please help in getting my Ionic refund of USD 299. Pathetic Customer Service. . Wilson Nadar, India
-
Bianca
(@Bshface) reported
@FitbitUK @FitbitSupport my Fitbit has died and won’t charge. Please help!
-
Tony Cheung
(@asiayeah) reported
@FitbitSupport I wonder why do I need to do that. Will I lose any information? I just try again and it is working fine now. It looks like it is a server stability issue on your side. Thanks.
-
Me
(@Me64992538) reported
@fitbit Are you sure all the data you used is accurate? Your devices tend to show wildly inaccurate numbers. Maybe you should focus on fixing that issue first
-
tapeworm
(@Squidgames69) reported
bren walking for 4 hours and this **** says i got 0 steps @fitbit i need $200 refund now
-
Anie Akliandy
(@anieakliandy) reported
@FitbitSupport hi, my charge 4 battery cannot last for 2 days after charge for 100% full. Any advice how to fix this? Thanks
-
wilson nadar
(@66tweet66) reported
from
Mumbai Suburban, State of Mahārāshtra
@FitbitSupport I have not received my refund of Fitbit Ionic. Customer care is giving various excuses like device is not synched, serial number of watch required, longer wait etc etc. Going on since June. Very very bad & sad experience.... Wilson Nadar, India
-
Swati Sharma
(@swatisharma2108) reported
@FitbitSupport @FitbitIN the app is showing Fitbit under maintenance since last night. What is happening? When it is going to be resolved?
-
Kate Astley
(@kindercreative) reported
@FitbitSupport created a new account, verified email go to sign in on the app to continue, app doesn’t let me login when details are correct, go to forgot password, don’t get a change password on email.can’t carry on with set up of watch.Checked support page still doesn’t work?!
-
VK
(@kayveeekay) reported
Hey @FitbitSupport I have a Charge 5 purchased in Dec 2021. The display is not working and any calls / emails to the India customer care aren't being supported. Calls not answered and emails bouncing. What do you suggest ?
-
tapeworm
(@Squidgames69) reported
@fitbit my bad i was joking i dont need replacement 🙏🏼
-
Becka Miller
(@miller_becka) reported
@pinrat @fitbit Mine died right before. Updating didn’t help. Odd timing with the new one coming out last Friday…judt saying.
-
Joanne Buchanan
(@buchananj2807) reported
@FitbitSupport I have sent various DMs and whilst you respond, you fail to actually do anything to resolve. You say you want to help so why can't you just give me the refund to which I am entitled?
-
Now Resisting from Australia!
(@lang51b) reported
@FitbitSupport I bought Fitbit Inspire in 3/2022, got injured, haven't used it since May. I resumed workouts but I can't find the app in the Google store so I downloaded it to my laptop (Windows 10) but it won't recognize my device. 😠Help! I live in Australia if that matters.
-
Manny
(@dirtyluco) reported
@fitbit @FitbitSupport if you're going to issue a refund, use a better service or do it yourself! Blackhawk is worthless and so is @myprepaidcard service and their app! #disappointed #pissedoff
Check Current Status