Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Fréjus, Provence-Alpes-Côte d'Azur 2
Elyria, OH 1
Mulhouse, ACAL 1
Livingston, Scotland 1
Briza, Western Cape 1
Villeneuve-d'Ascq, Hauts-de-France 1
Waterford, WI 1
Oklahoma City, OK 1
Foix, Occitanie 1
City of London, England 1
Phoenix, AZ 1
Apple Valley, MN 1
St. Louis, MO 1
Louisville, KY 1
Virginia Beach, VA 1
Clearwater, FL 1
Arlington, VA 1
Halle (Saale), Saxony-Anhalt 1
Lewisville, TX 1
Calais, Hauts-de-France 1
Ironwood, MI 1
Layton, UT 1
Seattle, WA 1
Malvern, PA 1
Beaverton, OR 1
Worthing, England 1
Strasbourg, ACAL 1
North Royalton, OH 1
Levallois-Perret, Île-de-France 1
Rhinelander, WI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • TexasVC عزیز گیلانی (@TexasVC) reported

    Full outage today at @FitbitSupport

  • glyn_white glyn white (@glyn_white) reported

    @FitbitSupport Versa 4 and App weren't synching and have gone through whole routine of fault finding and now see server issue trying to log on. Watch is also 14 minutes out.

  • ATLBravesGirl49 K (@ATLBravesGirl49) reported

    @SecantzArt @FitbitSupport It doesn’t matter if it’s WiFi or not. I get the same error message

  • bbeers4 Bill Beers (@bbeers4) reported

    @FitbitSupport For this fitbit/Google outage, if you're just starting your sync failure troubleshooting, do not uninstall the app until the login failure is resolved. Google/Fitbit, please update us here as well.

  • vpand16 V (@vpand16) reported

    @FitbitSupport my app on phone stopped syncing my device. I Uninstalled from Play store and installed again. Now when I try to sign in, it says there's an error

  • Iain_McCallum IainMcCallum (@Iain_McCallum) reported

    @FitbitSupport - A contradiction in terms. Support is NOT forthcoming. I spent 15 minutes waiting for help on the phone.

  • Dyslogix Dyslogix🇵🇱🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Dyslogix) reported

    @FitbitSupport Ugh, fix the app, had me thinking my watch bit the big one, was going to see if it could withstand a bat or a wall.

  • HeleneHelpWNC HurricaneHeleneHelp (@HeleneHelpWNC) reported

    @mtcarriere2 @FitbitSupport Same. Just keep searching term "Fitbit down" - it's been down since early morning.

  • bbeers4 Bill Beers (@bbeers4) reported

    @FitbitSupport 7:11:37 AM Ace: I just want to let you know that we're aware of an issue impacting various functions with Fitbit and the Fitbit app and are actively looking into it. We will keep you all updated once we rollout a fix. Thanks for your understanding. Please try it again 1/

  • bbeers4 Bill Beers (@bbeers4) reported

    @FitbitSupport 7:13:02 AM Bill Beers: So, the servers are down. Is that correct? 7:13:14 AM Ace: Yes, that is correct. 7:13:40 AM Bill Beers: Ok, thank you. Do you have a way to get the time on my Sense 2 to be updated without syncing? 3/

  • slewis6813 S Lewis (@slewis6813) reported

    @Sn1Jacko @FitbitSupport Same issue

  • gailudel Gail Wygant (@gailudel) reported

    @FitbitSupport it might be helpful to users to post about the Server down issue affecting users #FitBitdown

  • LeahSmama7589 Leahsamama (@LeahSmama7589) reported

    @statusisdown Yes, have done all the trouble shooting steps. Reinstalled the app & now can't log in. Says 'Server error' @FitbitSupport

  • SecantzArt SecantzArt (@SecantzArt) reported

    @ATLBravesGirl49 @FitbitSupport Try logging into your app using only phone data (turn off wifi). This seems to be an app issue, but let's see if that changes anything since the last time this happened, that was part of the fix.

  • markjlynn Mark J. Lynn (@markjlynn) reported

    @FitbitSupport is the servers down?

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