Fitbit Outage Map
The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fitbit users affected:
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Fréjus, Provence-Alpes-Côte d'Azur | 2 |
| Elyria, OH | 1 |
| Mulhouse, ACAL | 1 |
| Livingston, Scotland | 1 |
| Briza, Western Cape | 1 |
| Villeneuve-d'Ascq, Hauts-de-France | 1 |
| Waterford, WI | 1 |
| Oklahoma City, OK | 1 |
| Foix, Occitanie | 1 |
| City of London, England | 1 |
| Phoenix, AZ | 1 |
| Apple Valley, MN | 1 |
| St. Louis, MO | 1 |
| Louisville, KY | 1 |
| Virginia Beach, VA | 1 |
| Clearwater, FL | 1 |
| Arlington, VA | 1 |
| Halle (Saale), Saxony-Anhalt | 1 |
| Lewisville, TX | 1 |
| Calais, Hauts-de-France | 1 |
| Ironwood, MI | 1 |
| Layton, UT | 1 |
| Seattle, WA | 1 |
| Malvern, PA | 1 |
| Beaverton, OR | 1 |
| Worthing, England | 1 |
| Strasbourg, ACAL | 1 |
| North Royalton, OH | 1 |
| Levallois-Perret, Île-de-France | 1 |
| Rhinelander, WI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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Lee Towers
(@leeatowers63) reported
@fitbit Poor customer service and unable to resolve issues, hide behind warranties and glib platitudes
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Wille 🇸🇪🇫🇮🇬🇧🇨🇭
(@wfaler) reported
@Jason @fitbit your fitbits last longer than mine. I had 3 warranty replacements in a year. Gave up when the fourth broke down as well.
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Benjamin Torrero
(@bentorrero) reported
@Jason @fitbit Same here, worst customer service also. They literally recognized it was faulty and refused to change it
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Martin Bakker
(@Martin2Bakker) reported
@FitbitSupport @sami_sundell I got the same issue today
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Lauren Attwood
(@laurenattwoodx) reported
Never had a problem with the @fitbit app but lately it’s so glitchy and freezes, any ideas @FitbitSupport
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Jeff G
(@num1cboysfn) reported
@FitbitSupport Again met with no answers and too bad so sad our devices don’t work. I would not recommend a FitBit to anyone as their customer “support” is all stall and no answers.
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Rollie Jenkins
(@RollieJenkins) reported
@FitbitSupport My Fitbit display is getting very dim. It can no longer be seen outside. The brightness level is set to “Normal”. I have restarted the device multiple times. Please help.
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BruceDC
(@Bruce35dc) reported
@fitbit is Fitbit still down for maintenance? When will it be back working?
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**** TRUMP AND HIS FAMILY!!
(@IvankaOf) reported
@Walkingspree is the worst walking app in the entire world. Don’t worry @FITBIT they got nothing on you!
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DDALM
(@DDALM01) reported
@JonNealAlan @Jason @fitbit Now that I think about it, no offline spotify is actually lame 🤔
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NorteyFitness
(@PrinceRozay7) reported
@FitbitSupport I am having an issue with my versa 2 battery, I am getting no assistance on Fitbit live chat?
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Purpose to Produce
(@Purpose2Produce) reported
@williger @fitbit The lack of sleep you get is alarming either that or this is a terrible review for Fitbit
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Drakgon
(@Drakgonator) reported
@Jason @fitbit With their two year warranty and the ability to pretty much free upgrade (or small fee) to a new fitbit each time it breaks.... its not too bad
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Patrick
(@cpppatrick) reported
@Jason @fitbit I had a Charge 3 and it was a piece of ****. It died on me, and the replacement died two months after I got it. I picked up a Garmin Forerunner 945 and have been incredibly happy with it.
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Tattooed Guider
(@TatooedGuider) reported
@andShen @FitbitSupport My BF had same issue, so seems to be a service wide issue.