Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Lakeland, FL 1
Cleveland, OH 1
South Plainfield, NJ 1
Tucson, AZ 1
Guilford, CT 1
Gold Coast, QLD 1
Brest, Bretagne 1
Berlin, Land Berlin 1
Barrow in Furness, England 1
Elyria, OH 1
Mulhouse, ACAL 1
Livingston, Scotland 1
Briza, Western Cape 1
Villeneuve-d'Ascq, Hauts-de-France 1
Waterford, WI 1
Oklahoma City, OK 1
Foix, Occitanie 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • AdentroTrans Adentro Translations (@AdentroTrans) reported

    Here we go again, @FitbitSupport, your app has been crashing all afternoon. I’ve already seen multiple people commenting on the same issue and your generic recommendations are useless. Please fix this thoroughly!

  • LovesTKandSP Leah (@LovesTKandSP) reported

    @FitbitSupport when will the issue with the app be resolved? Mine keeps crashing too

  • dcvanriper David Van Riper (@dcvanriper) reported

    @FitbitSupport Are there any known issues with the Fitbit system today? The app keeps crashing on my iPhone. When it doesn't crash, I get an error saying "Oops, something went wrong".

  • Artisan_kitchen The Artisan Kitchen 🍋🍊🍓 (@Artisan_kitchen) reported

    @FitbitSupport @JstAnthrScrMom Doesn’t work - still not working for me

  • MadisonAndrews1 MA, LPCC (@MadisonAndrews1) reported

    My @fitbit app keeps crashing and when I went to support, no one answered me. I could use some help

  • KarenThose Lock Trump Up NOW 🌊 (@KarenThose) reported

    @JanetForbes @FitbitSupport @GwenllianSouth I wouldn't bother. You can't force close it if it won't open. And I have actually deleted it, re-downloaded it, restarted it, logged in, and the same thing is happening. Fitbit has a problem, they are not acknowledging it.

  • M_Czulak CarrotSmasher (@M_Czulak) reported

    @FitbitSupport App totally dead on iOS, recommend "tricks" are not working

  • JMannaioni Jill Mannaioni (@JMannaioni) reported

    @FitbitSupport Today, March 2, 2023 the Fitbit app is down again. It crashes upon opening. Is anyone at Fitbit aware of this and when will it be fixed? Wondering if it's time to move to the Apple Watch?!?

  • KarenThose Lock Trump Up NOW 🌊 (@KarenThose) reported

    @sandradee77 @FitbitSupport @GwenllianSouth And their support is as bad as the app. Rather than acknowledging it and working on it, they blame everyone else and give a bunch of phony time wasting exercises for people to go through.

  • willie_t_smith Willie Smith (@willie_t_smith) reported

    @FitbitSupport Fix your ap, please!

  • trout_lily Lily (@trout_lily) reported

    @thomsimonson @fitbit @FitbitSupport Same here. Restarted my iPhone, problem remains.

  • KirstyFenton31 Kirsty Fenton (@KirstyFenton31) reported

    Yet again @fitbit is down 😬 Not looking good for this business after announcements that they’re retiring their best features. 2nd time down in a month

  • yoannahekimova Йоанна 🎀 (@yoannahekimova) reported

    @FitbitSupport My app keeps closing on its own and it won’t stay open. I’ve uninstalled the app and reinstalled it and the problem is still happening

  • browne8228 bostonbruno (@browne8228) reported

    @FitbitSupport Bullshit you fix it.

  • ryy_1995 Ryan Ellison (@ryy_1995) reported

    @FitbitSupport Is the app down? It keeps closing when I try open. I have uninstalled and reinstalled and restarted my phone but it won’t open at all.

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