Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Fréjus, Provence-Alpes-Côte d'Azur 2
Elyria, OH 1
Mulhouse, ACAL 1
Livingston, Scotland 1
Briza, Western Cape 1
Villeneuve-d'Ascq, Hauts-de-France 1
Waterford, WI 1
Oklahoma City, OK 1
Foix, Occitanie 1
City of London, England 1
Phoenix, AZ 1
Apple Valley, MN 1
St. Louis, MO 1
Louisville, KY 1
Virginia Beach, VA 1
Clearwater, FL 1
Arlington, VA 1
Halle (Saale), Saxony-Anhalt 1
Lewisville, TX 1
Calais, Hauts-de-France 1
Ironwood, MI 1
Layton, UT 1
Seattle, WA 1
Malvern, PA 1
Beaverton, OR 1
Worthing, England 1
Strasbourg, ACAL 1
North Royalton, OH 1
Levallois-Perret, Île-de-France 1
Rhinelander, WI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • AngelMclean11 Eva declair (@AngelMclean11) reported

    @FitbitSupport Fitbit UK is saying under maintenance this has been going on for 24-hours totally unacceptable please advise I have cleared cache uninstalled and reinstalled still Fitbit under maintenance ridiculous guys please sort this out.

  • jayingram Jay Ingram (@jayingram) reported

    @tvchick1313 @Apple @fitbit I had several fitbits but gave up on them when the straps inevitable detached - no amount of glue could fix

  • superdancer2010 lauren (@superdancer2010) reported

    @deanna_montoya @fitbit Do you? I never thought this would happen, but here I am. I’ve just been using aquaphor on it to hopefully help it to heal quicker. Just really sucks

  • sidneyb20 Sidney Boston (@sidneyb20) reported

    @FitbitSupport It’s not working... can someone walk me through this!?

  • GAFGRM GAF - Weary of the fighting. Be kind. (@GAFGRM) reported

    Yesterday and tonight has been a BAD pain day. Generally, a warmer day means less pain, so I'm going guess that it is stress. Stress does affect pain levels. Still upset about @Fitbit. I was really looking forward to using it.

  • SJDigitalMedia Scott Jarvis (@SJDigitalMedia) reported

    @FitbitSupport I haven’t been trying to sync my versa lite for the last couple hours. I tried everything possible in every help guide and trouble shoot article. Is there some sort of server issue or software glitch between the versa lite and the latest app version?

  • AngelMclean11 Eva declair (@AngelMclean11) reported

    Why is @fitbit app still under maintenance this is ridiculous smh

  • LindseyReece28 Lindsey Reece 🇬🇧 (@LindseyReece28) reported

    Hey @FitbitSupport @fitbit over a month now, with no solution to the calendar problem. I’m stuck in 1986 affecting multiple functions! Lack of accurate data highly annoying! have tried all your fixes with no joy. What compensation can you give me for this inconvenience please?

  • AngelMclean11 Eva declair (@AngelMclean11) reported

    @fitbit Really fed up- why is app under maintenance from last night totally unacceptable @fitbitapp

  • AllEliteTiffany Gold Leader Tiffany 🏳️‍🌈 (@AllEliteTiffany) reported from Overland Park, Kansas

    @FitbitSupport Hello, my app won’t let me share/save my stats as a photo anymore. Any idea how to fix this?

  • Bakerbikerchick Helen Climance (@Bakerbikerchick) reported

    @FitbitSupport @FitbitUK @fitbit Problems been going on for over a week keep getting told same things not impressed have even been insulted by your company can someone just please help with the problems I'm having.

  • collins_jod Jodie Collins (@collins_jod) reported

    @FitbitSupport But still just passed on to another department rather than being any further forward! More interested in telling me to complete a feedback survey rather than resolving the problem

  • IveBeenHinkled Matthew Hinkle (@IveBeenHinkled) reported

    @FitbitSupport Hello, again. I kind of think a month is a bit long to wait for a response to an issue that has now created scars on my wrist. Think I can get some assistance?

  • ash2step AB (@ash2step) reported

    @FitbitSupport why does the Fitbit not pick up the alarm notification from my mobile? As the inadequate #Fitbit "alarm app" is poor!

  • jhuntridge Jonny Huntridge (@jhuntridge) reported

    Not sure what's happened to @FitbitSupport. It used to be brilliant but it appears to have gone down hill. Only the twitter account responds to queries. Email replies about my case just get ignored. Maybe it's a Google takeover thing?

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