Fitbit Outage Map
The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fitbit users affected:
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Online Features
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Fréjus, Provence-Alpes-Côte d'Azur | 2 |
| New York City, NY | 2 |
| Villeneuve-d'Ascq, Hauts-de-France | 1 |
| Waterford, WI | 1 |
| Oklahoma City, OK | 1 |
| Foix, Occitanie | 1 |
| City of London, England | 1 |
| Phoenix, AZ | 1 |
| Apple Valley, MN | 1 |
| St. Louis, MO | 1 |
| Louisville, KY | 1 |
| Virginia Beach, VA | 1 |
| Clearwater, FL | 1 |
| Arlington, VA | 1 |
| Halle (Saale), Saxony-Anhalt | 1 |
| Lewisville, TX | 1 |
| Calais, Hauts-de-France | 1 |
| Ironwood, MI | 1 |
| Layton, UT | 1 |
| Seattle, WA | 1 |
| Malvern, PA | 1 |
| Beaverton, OR | 1 |
| Worthing, England | 1 |
| Strasbourg, ACAL | 1 |
| North Royalton, OH | 1 |
| Levallois-Perret, Île-de-France | 1 |
| Rhinelander, WI | 1 |
| Bedford, TX | 1 |
| Yellville, AR | 1 |
| Halifax, NS | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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fiveevilsorfewer
(@devslashkev) reported
@FitbitSupport For the record I've DM'd Fitbit and will report their solution to this design problem.
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LetsGoBrandon
(@Ben_ben_s) reported
@SDimuantes @fitbit I've angered a lot of fatties, send help.
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Steve Hallock
(@thestevehallock) reported
@FitbitSupport Is this issue happening again??
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Mahatma Trini
(@Trini123a) reported
@fitbit Not a bad ad. In 10 days she is not a bikini model.
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Isaac Rabinovitch
(@isaac32767) reported
@HPS_Vanessa @FitbitUK @FitbitSupport My bad, I misread your complaint. I'm used to wearable devices, like Google Watch, that only support phone syncing, not computer syncing. Is phone syncing not practical for you?
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leroy muhs
(@Vortell3) reported
@FitbitSupport Garbage support... Force me to give email and then when I make a new one they refuse to believe it's real
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Rhaenyra
(@delfshaven_mami) reported
@PubStorck @FitbitSupport The same exact thing is happening to me and ALL IOS users yet it’s been over a week and no fix from them. Crazy right? You can check the Fitbit support forums, lots of people are complaining about the same thing. For a Google company this is embarrassing 💀
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Graham Donaldson
(@DonaldsonGraham) reported
@FitbitSupport @fitbitireland Fitbit wtf us going on with you, im waiting 7 months on my refund for my fitbit ionic which you told me to deactivate. Where is my refund? What kind of company are you guys running? #fitbitisajoke #fitbit
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LetsGoBrandon
(@Ben_ben_s) reported
@homunculusdick @fitbit No all fatties should be locked down to stop the fatness spreading. 2 weeks to flatten the tummy.
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LetsGoBrandon
(@Ben_ben_s) reported
@jr_allred @fitbit Most of them, I had some help with the last bit
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Richard Montgomery
(@enigmaneo) reported
@FitbitSupport My device is not syncing. I rebooted the phone and device. Uninstalled and reinstalled the app. Is there an outage?
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LetsGoBrandon
(@Ben_ben_s) reported
@ApartmentWitch @fitbit No all fatties should be locked down to stop the fatness spreading. 2 weeks to flatten the tummy.
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Arlene Shumaker
(@BoatMateARS) reported
@FitbitSupport I have tried those tips. This is an issue that’s been known to you for years. I just updated firmware and had high hopes that it contained a fix for this, but didn’t. It’s been 5 weeks without a sleep score.
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iamian16
(@iamian16) reported
@FitbitSupport I did. You have had 344 votes over 14 months so you've had plenty of time to do a software upgrade to DD/MM/YY or even MMM-DD across all clock faces. I reckon you've got no intention of fixing this ethnocentric bias. Very poor customer service fitbit.
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Thomas Brown
(@pupbrown1) reported
@FitbitSupport Just hit the 6 months today and still be told they can't see why it hasn't gone through. Have rang the recall company and fitbit 10times over the 6months with zero help. This is a complete scam of a company!
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