Fitbit Outage Map
The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fitbit users affected:
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bigastro, Valencia | 1 |
| Gilbert, AZ | 1 |
| Reutlingen, Baden-Württemberg | 1 |
| Bangor, ME | 1 |
| Charlotte, NC | 1 |
| Tucson, AZ | 2 |
| Indianapolis, IN | 2 |
| Frankfurt am Main, Hesse | 1 |
| Phoenix, AZ | 1 |
| Paris, Île-de-France | 2 |
| Altoona, PA | 1 |
| Sarreguemines, ACAL | 1 |
| Noida, UP | 1 |
| St. Louis, MO | 1 |
| Grenoble, Auvergne-Rhône-Alpes | 1 |
| Köln, NRW | 1 |
| Rotterdam, zh | 1 |
| Lincoln, NE | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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Rich Balgowan (@RichBalgowan) reported@fitbit please fix your app !!
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Danielle Hartley (@DanielleeH23) reported@Zoe24354074 @FitbitSupport Having this problem also been like it for weeks so annoying is yours sorted yet?
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Jessica Young (@Jessicayoung_99) reported@bookishbish @FitbitSupport Day 8 for me since this issue popped up
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Eneleak🍷 (@kaeleneak) reported@FitbitSupport my Versa 4 clock face isn’t working properly and I’ve tried to change it on the app but that’s not working either. What’s going on?
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Khoa Huynh (@Khoa_Huynh) reportedActivity and sleep is not synching to the correct time when shown on the app. Please fix your back end systems. @FitbitSupport
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Helen McGrane (@bodhicat) reported@FitbitSupport Where is the historical Sleep Stage data??? It disappeared today. Please fix it!!
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Marvin Matthews 🇨🇦 (@krimar) reported@FitbitSupport For the last day I have not been able to connect my phone to Fitbit. I have tried to force shutdown the app, and restart the phone, with no luck.
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Simon Atherfold (@Grumpysworld1) reported@FitbitSupport It won't let me! I press the envelope, the screen flashes and that's it. I'm getting frustrated now, I use this Fitbit to monitor my heart, I have Atrial Fibrillation. Is there an email address I can send something to? Please help me I need this.
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Aden (@anaden2023) reported@fitbit @FitbitSupport fix the charge 6 auto wake issue this is ridiculous. @Google they need your help.
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Joanna Chin (@joannalchin) reported@FitbitSupport random manual weight readings keep showing up in my Fitbit app. I delete them but more are constantly being added. I understand from your Community Forum that this is a common problem. Do you have a fix for it? #fitbit #google
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N Renham 💙 (@Nufctillidie7) reported@FitbitSupport is there going to be any fix for the set up card wallet error that keeps appearing. Or is it time to move to a new smart watch manufacturer.
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John Rooney (@John_Rooney) reported@FitbitSupport my Charge 6 won’t synch. I tried disconnecting it from the app and now it won’t reconnect. Help!
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Helena Rydfjord (@Rydanfjordan) reported@FitbitSupport hey, my screen on versa 3 isnt working properly. The screen shows time correctly, alarms etc, but won’t respond to my touch. Force restart didn’t help, am om 90% battery. What can I do to make it work properly :)
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samantha 🖤 (@samanthamuskett) reported@Jessicayoung_99 @FitbitSupport Mine been doing the same. Did all the log out force quit nonsense, it’s still doing it. Guessing a bug they’ll release a fix for soon …hopefully
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Amanda (@FatTrashCat11) reportedDisappointed in @fitbit app. Trying to update food plan & keeps saying the website is down for maintenance. Others having some problem, no solution in sight. Support was useless. Probably time to switch to @Garmin or other product.