Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Clermont, FL 1
Ipswich, England 1
Woodbine, MD 1
Bigastro, Comunitat Valenciana 1
Winnipeg, MB 1
Onley, VA 1
Lakeland, FL 1
Cleveland, OH 1
South Plainfield, NJ 1
Tucson, AZ 1
Guilford, CT 1
Gold Coast, QLD 1
Brest, Bretagne 1
Berlin, Land Berlin 1
Barrow in Furness, England 1
Elyria, OH 1
Mulhouse, ACAL 1
Livingston, Scotland 1
Briza, Western Cape 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • MumboJumbo2022 MumboJumbo 🇨🇦🍁💉💉💉 (@MumboJumbo2022) reported

    @FitbitSupport The point is, if you are aware of the issue, the first thing to do is to communicate with your customers that you are aware of it. Millions of people around the world are wasting their time troubleshooting, because there is no info on your website or Twitter feed.

  • syorkMI Steve York (@syorkMI) reported

    @fitbit must be having an outage…

  • boogieshoe #HellomynameisCatherine 💙 (@boogieshoe) reported

    My Versa3 wouldn’t sync. Switched Bluetooth off and on, it couldn’t find my Fitbit. Reinstalled the app, can’t login to my account. The dashboard on the website is blank too. Is there an issue @FitbitSupport? This watch has been nothing but trouble

  • EmilBrunner1 Jim West, 📚☕️✍️📖 (@EmilBrunner1) reported

    @FitbitSupport so the issue is with you all and not on this end? well that's a relief, as i've tried EVERYTHING that every forum contributor suggested.

  • robynh4real Robyn 💜🔆💚⚜️💛 (@robynh4real) reported

    @FitbitSupport My iPhone app FitBit dashboard wouldn’t populate and I uninstalled and reinstalled the app and now it won’t recognize my account email so I can login. Help.

  • k_rudh Debbie K Rudh (@k_rudh) reported

    @FitbitSupport I have a Fitbit Flex 2. I lost my steps and sleep tracking in the app on my homepage. Restarted Fitbit and Bluetooth . I logged out@of my account and am trying to get a password recovery email sent and it keeps giving me an error message saying unable to send.

  • TallRusty Rusty Bloomquist (@TallRusty) reported

    @FitbitSupport. Server is down. Cannot login.

  • werewolfMIW20 Aurora (@werewolfMIW20) reported

    @haris_q @fitbit I look it up and they are having outage

  • skyfire747 Anthony Widdowson🐦🇦🇺🇺🇦〓〓 (@skyfire747) reported from Canberra, Australian Capital Territory

    Hey @fitbit any ideas when your severs will be coming back up, can't login to the app right now! @FitbitSupport

  • JJoyce_TX Janie Joyce (@JJoyce_TX) reported

    @FitbitSupport Most of my dashboard is missing after iPhone iOS 16 update. I have uninstalled app and reinstalled and it will not allow me to login or send password update.

  • AlyssaFitbit 🚶‍♀️Alyssa Louise🏃‍♀️ (@AlyssaFitbit) reported

    I am trying to log in to my @fitbit account but it won't let me what is going on here fix it ASAP

  • leahjs31 Leah Stein (@leahjs31) reported

    @FitbitSupport Is there an issue with Versa2 also?

  • Mr_L_92 Mr L (@Mr_L_92) reported

    @FitbitSupport was experiencing issues getting my stats to load on the app. I tried uninstalling it and logging back in but keep getting a error message saying you aren't available? Can't login on the website either.

  • nessalmcv Vanessa (@nessalmcv) reported

    @FitbitSupport I can’t sign back into my Fitbit app or online. It says there is a server error

  • traveling1223 Buddy The Monkey (@traveling1223) reported

    @Yankeesfan_9350 @fitbit I've got the same issue 😕

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