Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ingelheim am Rhein, Rheinland-Pfalz 17
Proctorville, OH 2
Vermilion Bay, ON 1
Cedar Rapids, IA 1
Toms River, NJ 1
Vancouver, WA 1
Olympia, WA 1
Parkland, FL 1
Lexington, KY 1
Landau in der Pfalz, Rheinland-Pfalz 1
Alexandria, VA 1
Wausau, WI 1
Edmond, OK 1
New York City, NY 1
Bayonne, Nouvelle-Aquitaine 1
Miami Gardens, FL 1
Oakville, CT 1
Lawrenceville, NJ 1
Saint Paul, MN 1
Frankfurt am Main, Hessen 1
Ashburn, VA 1
Paris, Île-de-France 1
Wolverhampton, England 1
Lyon, Auvergne-Rhône-Alpes 1
Ooltewah, TN 1
Renens, VD 1
Troncedo, Aragon 1
Bowie, MD 1
La Crescenta-Montrose, CA 1
Port Charlotte, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • TheReal_BKW Bryan K Williams (@TheReal_BKW) reported

    @FitbitSupport So to be clear. Your policy will change over time. At some point in the foreseeable future all of the data in your data bad will be combined with all of the other data google collects, and subsequently will be sold, or licensed.

  • Co7Mac Col Macdonald (@Co7Mac) reported

    @FitbitSupport my versa 2 has stopped working after just one year. Tried to reset it by pressing the back button as recommended but the watch display keeps flashing fitbit logo. Very disappointed. No wonder you've merged with Google, you need the help.

  • SanPCR1 SanPCR (@SanPCR1) reported

    @HardHittingH3ro @BulleitBro @fitbit The problem is that it is already done and there are no riots. you are already being analyzed Noe. the very ads you see continuously on the internet is the proof. they are not placed randomly. The only difference is the amount of data that is analyzed in the future.

  • Joemar14 Joe Marczewski (@Joemar14) reported

    @FitbitSupport having tried to fob me off with a discount for a new device despite my ionic being faulty within your warranty period (why would I buy a new one?) I’m not getting any response from customer service team & the watch is now completely broken. #unacceptable #poor

  • Melissaharbrid2 Melissa harbridge (@Melissaharbrid2) reported

    @Baigrie1985 @FitbitSupport I am having the same issue it is so annoying!

  • KBoy00 Kết (@KBoy00) reported

    @Google @fitbit I need some help please. Bank 020084975657 (SaComBank) (Phan Van Ket) from vietnamese

  • amascriver Ama Scriver (@amascriver) reported

    @FitbitSupport Hi there! Got a FitBit Sense for the holidays and the charger will no longer work. Is this a common issue? Is there another way to charge my device?

  • RashbihariShar9 Rashbihari Sharma (@RashbihariShar9) reported

    @FitbitSupport my watch screen broken, please guide where I can repair or replace. 8 months old device

  • RashbihariShar9 Rashbihari Sharma (@RashbihariShar9) reported

    @FitbitSupport help for repairs

  • sumiitksahani Sumit Sahani (@sumiitksahani) reported

    @FitbitSupport Can't find strap of my ionic plz help @fitbit

  • AndrewSpingola Andrew Norton-Spingola (@AndrewSpingola) reported

    @FitbitSupport Help!! My Brand NEW Fitbit Sense screen is cracked!! 😭😭

  • FlicRow Felicity Rowden (@FlicRow) reported from Dún Laoghaire-Rathdown, Leinster

    @FitbitSupport hi, I could only see parts of my screen so deleted to reinstall to see if this would fix it but it’s asking me for code to reinstall that I can’t see, is there a way of bypassing this please? Thank you

  • hummingbird5225 Viola Tweets (@hummingbird5225) reported

    Hey @Fitbit you announced today that you are officially part of Google. Well, my fitbit device is going in the trash! Good luck with your track & trace of unsuspecting citizens. I did fine without my health and fitness being monitored for decades, and I can live without it now.

  • Eleganteggman23 Michael Murphy (@Eleganteggman23) reported from Hawthorne, California

    @FitbitSupport I have to remove and repair my versa 2 every time just to sync it on my iPhone 12 Pro. This is very frustrating please help!

  • Kateswann12 Katepotate (@Kateswann12) reported

    @parkjames @fitbit Curious and let down @fitbit... do you plan on allowing users of Fitbit to choose if their historic data can be deleted??? #BigDataAnalytics #privacymatters

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