Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Köln, NRW 1
Rotterdam, zh 1
Lincoln, NE 1
Clermont, FL 1
Ipswich, England 1
Woodbine, MD 1
Bigastro, Comunitat Valenciana 1
Winnipeg, MB 1
Onley, VA 1
Lakeland, FL 1
Cleveland, OH 1
South Plainfield, NJ 1
Tucson, AZ 1
Guilford, CT 1
Gold Coast, QLD 1
Brest, Bretagne 1
Berlin, Land Berlin 1
Barrow in Furness, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • TheRealJaimeP Jaime Ponce 🧢 ☂ (@TheRealJaimeP) reported from Los Angeles, California

    @JayMansion1 @fitbit Pushing up and down, left to right. There was definitely some pushing going on.

  • cambam2310 Avocado Mustang (@cambam2310) reported

    @Seriously10001 @FitbitSupport Another great help in the thread. Tell me to avoid but don’t giving me better options 🤙🏻.

  • vishalpurohit12 vishal purohit (@vishalpurohit12) reported

    @FitbitSupport Hi, my charge 3 screen black out completely. Can't repair it as it asks for code and because of screen black out can't see the code. Pls help fix it or replace the device

  • Elly_mrtn Elly Martin (@Elly_mrtn) reported

    @FitbitSupport I have reset my fitbit and I am still having the same issue

  • aram_shahinfard Aram Shahinfard (@aram_shahinfard) reported

    @FitbitSupport the app is broken. I need to disable notifications but i cannot open notifications

  • PadshalaBhavin Bhavin Padshala (@PadshalaBhavin) reported

    @fitbit I want to show my sleep score but heart rate sensor is not working on fitbit versa 2. By the way my personal best sleep score is 91.

  • AAP4X_ Ashley (@AAP4X_) reported

    The #fitbit app has been absolute trash lately. I can’t even open my sleep part up. @fitbit @FitbitSupport

  • jojames100 Jo James (@jojames100) reported

    @FitbitSupport my Versa3 keeps dropping out of Bluetooth connection with my phone. Hope it’s a bug you can fix, because it’s dropped out at least once an hour since I got it yesterday! I can’t deal with that all the time!

  • Julezey193 Jules ❤ (@Julezey193) reported

    @FitbitSupport hello my fitbit is not showing active minutes and yesterday it wouldnt record my exercise (same exercises I have been doing for weeks) can you advise how to fix this please?

  • IonaZillah Iona Z MacLeod 🦖 (@IonaZillah) reported

    So sad my @FitbitUK versa heart rate doesn’t work anymore, not even had it that long. @FitbitSupport can you help?

  • recetasmamaaida nydia girod (@recetasmamaaida) reported

    @FitbitSupport please cancel Fit Bit premium. My watch is not working

  • RunJumpScrap Sarah Howe | Parenting and Fitness Blogger (@RunJumpScrap) reported

    @FitbitSupport hi I’m still having issues with burning on my wrist with my Fitbit Versa. I was offered a refund in Dec but decided to see how it went. I’d like to go ahead with this now...can someone help please.

  • cathy_needham Catherine Needham (@cathy_needham) reported

    @FitbitSupport I need help with my screen on my Fitbit charge 3, it’s so faded I cannot see anything on it but it is still functioning for the other bits I need, what can I do ?

  • EddMullins Edd Mullins (@EddMullins) reported

    @FitbitSupport my fitbit versa screen is completely black - the app says its fully charged and neither reset seems to do anything.... can someone help

  • RubyHeartVacay Ruby Heart Vacations LLC (@RubyHeartVacay) reported

    @FitbitSupport my device won't sync after every known fix to man. Delete app and restart - no. Delete cache - no. Disconnect Bluetooth and add back - no. I'm trying to win a competition!

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