Fitbit Outage Map
The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fitbit users affected:
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Online Features
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Fréjus, Provence-Alpes-Côte d'Azur | 2 |
| Elyria, OH | 1 |
| Mulhouse, ACAL | 1 |
| Livingston, Scotland | 1 |
| Briza, Western Cape | 1 |
| Villeneuve-d'Ascq, Hauts-de-France | 1 |
| Waterford, WI | 1 |
| Oklahoma City, OK | 1 |
| Foix, Occitanie | 1 |
| City of London, England | 1 |
| Phoenix, AZ | 1 |
| Apple Valley, MN | 1 |
| St. Louis, MO | 1 |
| Louisville, KY | 1 |
| Virginia Beach, VA | 1 |
| Clearwater, FL | 1 |
| Arlington, VA | 1 |
| Halle (Saale), Saxony-Anhalt | 1 |
| Lewisville, TX | 1 |
| Calais, Hauts-de-France | 1 |
| Ironwood, MI | 1 |
| Layton, UT | 1 |
| Seattle, WA | 1 |
| Malvern, PA | 1 |
| Beaverton, OR | 1 |
| Worthing, England | 1 |
| Strasbourg, ACAL | 1 |
| North Royalton, OH | 1 |
| Levallois-Perret, Île-de-France | 1 |
| Rhinelander, WI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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James McCormick
(@JamesMc32009653) reported
@fitbit @FitbitSupport My fitbit has stopped syncing, comes up data not cleared sync and try again but tried everything and still not working, it is a versa 2.
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allaregone2day
(@allaregone2day) reported
@fitbit - When are you going to fix the issue of having multiple Fitbits that use apps on the same account with out having to remove one? This has been going on for way to long. Go the Fitbit community to see how moderators brush this off & move everything. WTF?
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Rebecca Gomes
(@Rebecca197740) reported
@FitbitSupport hi my fitbit keeps going flat after only a few hours and currently is not showing up at a device that I can connect to via Bluetooth. Help?
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EmmelinePortia
(@missnathan1) reported
@FitbitSupport my charge 3 just vibrated a few time and has completely died! It won’t connect to the charger, it doesn’t buzz & the screen is blank 😣 it’s under 2 years old. Please help
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RAGHAVENDRA PRATAP SINGH 🇮🇳
(@Raghavendra_11) reported
@FitbitSupport Hello i want to change my Fitbit Alta battery. how it possible kindly give me the right suggestion to solve the issue. Thanks
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EarlOfRochester
(@WilmotEarl0fR) reported
@FitbitSupport Hello. FitBit seems to have deleted my account. Can you help please?
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Tasha
(@muzik215) reported
@FitbitSupport bought versa2 to monitor my O2 and there is no clock face that is compatible HELP
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jonathan j stedman
(@jjstedman) reported
@FitbitSupport If it is not replaceable how can you help? Disappointing to hear after reading about your companies commitment to sustainability. Not much of a commitment then but easy to write.
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Dave Harbuckle
(@2KnucklesIn) reported
@fitbit My favorite part about fitbit watches is how they work as expected for about 6 months and then do nothing they're supposed to do just in time for the next piece of garbage to be released. #plannedobsolesence #garmin
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prthviraj
(@prthvraj25) reported
It's worst experience I am having with fitbit they was a software issues.They took month resolve it.I think fitbit is not reliable as they say @fitbit @FitbitIN @FitBits_
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prthviraj
(@prthvraj25) reported
@fitbit @FitbitSupport @FitbitIN Recently my fitbit versa2 special(1.8 yr old) had issue with its button.Suddenly it stopped working, which is why is I am able use the tracker.I contacted your support team through app.They told they can't replace or repair and not going help.
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Kim Philp
(@KimmyPhilp) reported
@FitbitSupport I have just got the versa 2 and was receiving messages through my watch for the first could of days. I now don't get any and have a message that says notification service not running and I need to do a phone restart. I have done the restart with no look. Help!
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Ɱike
(@MikeCustomTech) reported
@NateAdamCastle @fitbit only problem is im a privacy guy, fitbit im pretty sure owns the data or some bs. I know fitbits have been used negatively on people before. I would love a privacy focused health monitor
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stephanie westfall
(@GSwestfall14) reported
@FitbitSupport I need help with my account please! It said try fitbit premium for 3 months free so I clicked on it then it said I have already done the free trial and charged me anyway, can someone please cancel my account and refund my money?
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David Owens
(@DROwrites) reported
My @fitbit was fully charged this morning and is already down to 80%
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