Fitbit Outage Map
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Fitbit Most Affected LocationsOutage reports and issues in the past 15 days originated from:
|Berlin, Land Berlin||9|
|Madrid, Comunidad de Madrid||6|
|Stuttgart, Baden-Württemberg Region||5|
|Rotenburg, Lower Saxony||4|
|New Delhi, NCT||3|
|Los Angeles, CA||3|
|Frankfurt am Main, Hessen||3|
Fitbit CommentsTips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Fitbit Issues ReportsLatest outage, problems and issue reports in social media:
@FitbitSupport It appears it’s not covered as a warranty issue. But I know it’s not a warranty it’s a very poor quality issue. What does a new band cost?
@FitbitSupport my second band has broken in a year. I had a timex triathlon fir 4 years and never had a band break. Is there any type of warranty?
@FitbitSupport what do I do when my @fitbit Alta has the battery symbol with an exclamation mark in and isn’t charging? I don’t have a reset button on charger either. Please help @FitbitUK
@Simy_Nduh @FitbitSAfrica @FitbitSupport Haibo that's bad sis
terrible service from @fitbit notified faulty in-warranty FitBit Ionic 18th April, & promised replacement, now 10/05, still waiting! supposedly shipped to me 29/04 with promise of 4-5 days! Keep getting falsely reassured & given incorrect tracking number. Not impressed
@Simy_Nduh @FitbitSAfrica @FitbitSupport Yass that’s terrible. So sorry. Guess we have to get insurance for these things too 🙈
@FitbitSupport @fitbit still not working, restarting or syncing to my phone!
@FitbitSupport @irishlifehealth is where I purchased it from.They have contacted me about my broken fitbit. I hope they can resolve it
@FitbitSupport Thanks @fitbit , The strap/band isn't broken , its the black connector from the display unit to the strap/band. I got 2 new straps thinking that would solve the problem. It didn't work.
@irishlifehealth @fitbit very disappointed with a fitbit I purchased from Irish life My Life , after less than 8 months the strap connection has broken. Going around in circles from one department to the next , everyone passing the book to some other department .
@FitbitSupport Hi. More than likely won't be eligible under warranty. Which means having to purchase a new one. But I won't be buying an official strap as too expensive and poor quality. Off to a third party I go!
@FitbitSupport I’ve done a restart as recommended and it seems to be working. Thanks for your help guys! If it happens again I can email you?
@FitbitSupport Hi, I appear to have a black screen on my device? I've noticed a few other people on Twitter have this issue as well. Is there a general error?
My fitbit Versa strap has broken. Where can i get new one? Please help @fitbit @FitbitIN @FitBottomedMama
@fitbit my fit bit charge 3 has got the ‘black screen’ problem. I have tried all of the online advice without success. Is there somewhere I can send it to get it repaired?