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Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Noida, UP 1
St. Louis, MO 1
Grenoble, Auvergne-Rhône-Alpes 1
Paris, Île-de-France 1
Köln, NRW 1
Rotterdam, zh 1
Lincoln, NE 1
Clermont, FL 1
Ipswich, England 1
Woodbine, MD 1
Bigastro, Valencia 1
Winnipeg, MB 1
Onley, VA 1
Lakeland, FL 1
Cleveland, OH 1
South Plainfield, NJ 1
Tucson, AZ 1
Guilford, CT 1
Gold Coast, QLD 1
Brest, Brittany 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnJGaltrules
    JohnGalt 🇺🇸🇮🇱 (@JohnJGaltrules) reported

    @doc24109871 @fitbit Lol I'll admit my judgment has been poor the last few weeks. Grogu is good. A pain in my *** sometimes but he's a good doggo.

  • LAismylady
    Laura Austin (@LAismylady) reported

    @FitbitSupport hello. I have a charge 3 and the screen is completely unreadable. It has pixelated. Started off with a few horizontal lines, progressively got worse and now cannot read at all. Tried all trouble shooting and restarts nothing has worked. Last step reach out for help

  • G88Gassi
    Cassi Mitchell Smith (@G88Gassi) reported

    @FitbitSupport my Fitbit must not be syncing to my phone…my weekly stats have been way off several weeks in a row. Any suggestions on how to fix it?

  • Mikitajam
    Jammy (@Mikitajam) reported

    It clearly isn't recent with people reporting the issue back in 2018 and since then. What are you doing about this @fitbit #Menstrualheathisimportant

  • timothywalton
    Tim Walton (@timothywalton) reported

    @FitbitSupport Hi my charge 3 display is getting increasingly dim so much so I cannot see the time. This is getting progressively worse. I have tried adjusting brightness but this did not help. I think my charge3 is defective.

  • santhos41776836
    santhoshkumar32@gmail.com (@santhos41776836) reported

    @fitbit Plz request all not to go with Fitbit, Very bad experience with their bands. Three years three replacement and finally no use again facing problem.

  • ramage_olivia
    Olivia Ramage (@ramage_olivia) reported

    @FitbitSupport Seems to be related to the relationship you have with Curry’s. They say Fitbit want all the item returned even if it is just a broken strap. Some Fitbit’s have only lasted 6 days before they broke.

  • santhos41776836
    santhoshkumar32@gmail.com (@santhos41776836) reported

    @fitbit Plz request all not to go with Fitbit, Very bad experience with their bands. Three years three replacement and finally no use again facing problem.

  • LouAllenJones
    Louise Allen-Jones (@LouAllenJones) reported

    @fitbit What's got my heart rate up is that my fitbit Flex 2 battery has stopped working - can you help?

  • moonIightlines
    milou (@moonIightlines) reported

    @FitbitSupport hey i have only had my versa 3 for a day and it's not working properly at all. support can't find why the language won't change despite me following the instructions and the heart rate measure is wildly inaccurate. barely puts me in cardio zone when my inspire 2

  • Joanne_Hill_
    Joanne Hill (@Joanne_Hill_) reported

    @FitbitSupport I’m not able to use my charge 4. The attachment on the face that connects to the strap has broken, it looks like there is still a bit stuck in the watch section. Is there any way this can be fixed? I love Fitbit but they don’t seem to last more than 2 years.

  • Mikitajam
    Jammy (@Mikitajam) reported

    I know other people having this issue too @FitbitUK @FitbitSupport . Is it a glitch over the last months or something deeper. Please investigate and don't be like most companies putting menstrual issues at the bottom of the priority list.

  • TheAcornWarrior
    Robert James, Jr. (@TheAcornWarrior) reported

    @FitbitSupport is there an issue with challenges. The challenge I'm in just vanished from the app, with me quitting it. My friend said it did the same thing on her phone. Fix?

  • JayarajVarathar
    Jayaraj Varadharajan (@JayarajVarathar) reported

    @FitbitSupport My Fitbit Versa is not working, can anyone suggest how to reach the Fitbit India support team.

  • LAismylady
    Laura Austin (@LAismylady) reported

    @FitbitSupport hello. I have a charge 3 and the screen is completely unreadable. It has pixelated. Started off with a few horizontal lines, progressively got worse and now cannot read at all. Tried all trouble shooting and restarts nothing has worked. Last step reach out for help

Check Current Status