1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Fitbit
  6. ❯
  7. Outage Map
Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

Less
More
Check Current Status

Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Noida, UP 1
St. Louis, MO 1
Grenoble, Auvergne-Rhône-Alpes 1
Paris, Île-de-France 1
Köln, NRW 1
Rotterdam, zh 1
Lincoln, NE 1
Clermont, FL 1
Ipswich, England 1
Woodbine, MD 1
Bigastro, Valencia 1
Winnipeg, MB 1
Onley, VA 1
Lakeland, FL 1
Cleveland, OH 1
South Plainfield, NJ 1
Tucson, AZ 1
Guilford, CT 1
Gold Coast, QLD 1
Brest, Brittany 1
Berlin, Berlin 1
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • doddsy1975
    TDM (@doddsy1975) reported

    @FitbitSupport Is there a way to sort the current issues? I've tried all the trouble shooting.

  • cerih1301
    Ceri Hall (@cerih1301) reported

    @FitbitSupport UK user here... Device would not sync, restarted phone and watch several times, reinstalled app - now can't connect server error... When will this be fixed please?

  • tgottlieb15
    Thomas Gottlieb (@tgottlieb15) reported

    @FitbitSupport Fitbit doesn't support their own claimed warranty. They've screwed me out of a defective watch. Im sure others have the same problem.

  • wagnerbertolini
    Wagner Bertolini Junior (he/him) (@wagnerbertolini) reported

    @FitbitSupport are you going to solve this software problem that causes the Fitbit Charge/Luxe screen to go black until we put it on the charger, even when full of battery? Come on, guys! It happens to me, my mom's. It is not just my problem. Be serious about it. @madebygoogle

  • PosingforPink
    Posing for Pink (@PosingforPink) reported

    @fitbit I will DM but I want to reiterate my earlier post where I stated I’ve already completed all the troubleshooting steps listed above AND your app keeps displaying a server error message @fitbit @fitbitsupport

  • javadewd
    JavaDewd (@javadewd) reported

    So, honest question, if a company hooked you up to a @fitbit wrist device, slapped a body cam (with mic) on you, and other little gadgets (continuous glucose monitor, etc) and paid you universal basic income for your trouble, how much would you be worth as an IRL Tamagotchi?

  • KevBeirne
    kevin (@KevBeirne) reported

    @FitbitSupport my step streak has gone back down to three days despite me logging 10k steps every day. Can you please restore it

  • PosingforPink
    Posing for Pink (@PosingforPink) reported

    @JoshSchroeder89 @FitbitSupport Again. It’s down AGAIN @FitbitSupport

  • joanne_jobutts
    Joanne Butterworth MCCT 💙 (@joanne_jobutts) reported from Dukinfield, England

    @FitbitSupport my Charge 6 won't sync... lost connection yesterday I have been through every step... deleted & reinstalled app... I need to record my steps for @DiabetesUK 1 million steps challeng... please help

  • Sn1Jacko
    Jack Greenen (@Sn1Jacko) reported

    @FitbitSupport I’ve tried, and now I can’t log back in, it’s saying server error so the problem is your end guys

  • MrsP_to_be
    Hayley Davies (@MrsP_to_be) reported

    @Apple had my apple watch less than 2 months and the strap has gone green!! Don’t have this issue with @fitbit which I had for 5 years! Very disappointed!

  • Ricky_Hazel
    Ricky Hazel (@Ricky_Hazel) reported

    @seanfox4kc @fitbit Get up, turn around, sit back down.

  • tribilindiaz
    Mariela Diaz-Butler (@tribilindiaz) reported

    @FitbitSupport is there a known issue with the app?

  • HorizonZeroRob
    Rob (@HorizonZeroRob) reported

    @FitbitSupport my Inspire 3 wont connect to my app. I have logged out on the app and now when I go to login it says something went wrong, please help

  • nevjamo
    N Jamo (@nevjamo) reported

    @FitbitSupport Can’t reset my password, as when I click “send instructions” after putting my email address in, no email is received…tried this 6 times and no email….and yes, I’ve checked my junk! Then when I ask for a call, it says I have to sign in to get a call 🤯

Check Current Status