Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Fréjus, Provence-Alpes-Côte d'Azur 2
Elyria, OH 1
Mulhouse, ACAL 1
Livingston, Scotland 1
Briza, Western Cape 1
Villeneuve-d'Ascq, Hauts-de-France 1
Waterford, WI 1
Oklahoma City, OK 1
Foix, Occitanie 1
City of London, England 1
Phoenix, AZ 1
Apple Valley, MN 1
St. Louis, MO 1
Louisville, KY 1
Virginia Beach, VA 1
Clearwater, FL 1
Arlington, VA 1
Halle (Saale), Saxony-Anhalt 1
Lewisville, TX 1
Calais, Hauts-de-France 1
Ironwood, MI 1
Layton, UT 1
Seattle, WA 1
Malvern, PA 1
Beaverton, OR 1
Worthing, England 1
Strasbourg, ACAL 1
North Royalton, OH 1
Levallois-Perret, Île-de-France 1
Rhinelander, WI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • Kickjitsu_kali Amanda Kickjitsu McGuigan (@Kickjitsu_kali) reported

    I am having problems with my #Fitbit Versa 2 the screen keeps flickering, I have restarted but no joy... Help @fitbit @FitbitSupport @FitbitUK

  • DebiGuzman Debi Guzman (@DebiGuzman) reported

    @KrisheleG @FitbitSupport Did Fitbit help?

  • TrudyCornwell Trudy cornwell (@TrudyCornwell) reported

    @FitbitSupport so disappointed why do the clips never last on straps on charge 2, almost lost charge again today and can now longer wear it replaced so many times I'm fed up with the poor quality!!

  • saamir Señor (@saamir) reported

    my @Fitbit inspire 2 has never accurately counted steps or activity, so it makes sense that eventually its sleep tracking would match the rest of its (non)functionality. garbage product.

  • nicolene1469 Nicole (@nicolene1469) reported

    Other I would get rid of my Apple Watch @FitbitSupport PLEASE FIX THIS

  • ThomKlei Thomas Klein (@ThomKlei) reported

    @Daivik82992683 @FitbitSupport You're right, it's not resolved. As the issue is pretty clear, also the decision #Fitbit made is pretty clear: They rated the value of tracking usage of their app higher than taking care of privacy concerns of their users. @FitbitSupport: Any comment?

  • Vickiejane89 Vickie Proudman (@Vickiejane89) reported

    @FitbitSupport my charge 3s screen is becoming impossible to read on normal brightness. Is there a fix for this? Thanks

  • Beleefbaar Lotte (@Beleefbaar) reported

    @FitbitSupport Thanks for your answer. Yes I have followed these steps, but still not working like it should be. I have send my e-mailadress in DM.

  • PrettyBrwniiz Tay (@PrettyBrwniiz) reported

    @FitbitSupport what happened to your customer service? I've been trying to get someone to fix my watch for 3 weeks.

  • ravimundra009 The Logician (@ravimundra009) reported

    @FitbitSupport @fitbit @FitbitIN Versa 2 battery is draining every few hours. Is there any solution to fix or please share list of care centre in Maharashtra, India.

  • gems_83 Gemma (@gems_83) reported

    @FitbitSupport my Fitbit has stopped syncing is there an issue?

  • mysweetgrlz Angel (@mysweetgrlz) reported

    Just switched from a @fitbit versa2 to a @SamsungSupport Galaxy4 watch. So far, super disappointed. I need assistance and the CS line didn't offer much help.

  • Beleefbaar Lotte (@Beleefbaar) reported

    The touchscreen of my Fitbit Versa 2 stopped working properly. I tried to reset it, but still the same problem. Anyone tips? Thanks. @FitbitSupport @fitbit #Fitbit

  • year_run2022 Sarah (@year_run2022) reported

    @FitbitSupport Having problems attempting to sync my luxe to my phone yet again! Pls help.

  • mike_sorbino Mike Sorbino (@mike_sorbino) reported

    @fitbit you may want to talk to @Affirm their customer service was so trash in regards to me purchasing a Fitbit that I returned my Fitbit and canceled my Fitbit premium service. His name is Juan he’s a supervisor.

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