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Fitbit

Fitbit Outage Map

The following outage map shows the most recent locations worldwide where Fitbit users have reported their issues and outages. If you are having an issue with Fitbit and your area is not listed, make sure to submit a report.



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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

Fitbit Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 13
Berlin, Land Berlin 11
Montréal, QC 6
Southampton, England 5
Toronto, ON 5
Paris, Île-de-France 5
Los Angeles, CA 5
Düsseldorf, NRW 4
Birmingham, England 4
Glasgow, Scotland 4
Dublin, Leinster 4
Carpentersville, IL 3
Denver, CO 3
Sydney, NSW 3
Manchester, England 3
Wellingborough, England 3
Barcelona, Catalunya 3
Köln, NRW 3
Vienna, Wien 3
Slough, England 3
Walsall, England 2
Melbourne, VIC 2
Guayaquil, Provincia del Guayas 2
Dortmund, NRW 2
Rome, Lazio 2
Málaga, Andalucía 2
Spanish Lookout, Cayo District 2
Stuttgart, Baden-Württemberg Region 2
Madrid, Comunidad de Madrid 2
Brisbane, QLD 2

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Fitbit Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:
  • Looksthatkale (@looksthatkale) reported

    @FitbitSupport When I had a charge 2 it worked just fine so idk why my new charge 4 has this issue. Someone in a forum said because the newer ones only have 1 led or something.

  • Bob Reeves Ed S (@fbcoachreeves) reported

    @FitbitSupport why does my device not update the date every night? Have been having this issue for at least a week now. Have done a factory reset already. I have to reboot the device every morning to correct the issue.

  • Jamie Hutchinson (@Tastydoosh) reported

    @fitbit had a problem with my old Charge 3, called up UK support and received a replacement in a few days, now that's what I call excellent customer service! Thank you!

  • Simon Picking (@simonpicking) reported

    @FitbitSupport @FitbitUK @WestYorksPolice Called Fitbit as watchstrap broken. Told that replacement watch sent this month. Not requested by me or sent to me! Fraud on my account but Fitbit not interested. No new strap either! How do I proceed now?

  • L E N N Y (@Lennysaurier) reported

    @FitbitSupport Hello! I have a new Spotify account which I wanted to sync with my Versa Lite. Everytime I try, my app sends me - after I accepted on the Spotify Website - to a blank page, nothing happens, the account isn't synced and my clock tells me to sync. Could you pls help?

  • Lance Storm (@LanceStorm) reported

    @j_gusta @fitbit Yeah down 3 from the previous week

  • Rob (@The_Real_Klaatu) reported

    @fitbit You just lost a 5year+ customer and Premium subscriber...awful experience with customer support this week. I've bought 4 different fitbit watches last 4 years...never again. Bought a brand new Sense in April after buying a Versa2 in 2020, screen cracked, support told me too bad.

  • kcrews28 (@kcrews28) reported

    @fitbit sense has to be the worst watch. I've had to buy 4 chargers & they break after a month. Then a rash on my arm from the metal underneath touching my skin 😩 $300+ for a watch that is such a hassle. Should have bought the Apple watch to watch my Dexcom #'s @FitbitSupport

  • Rae Lovejoy (@Dweezil1968) reported

    @FitbitSupport fourth time- Fitbit sense Refuses to charge please help

  • MimiJ (@MimiJ9) reported

    @FitbitSupport hi I bought a Fitbit inspire 2 and the screen hasn’t come on at all, not even the green flashing light, though it vibrates but cannot complete the setup. It’s been charging for 8 hours. Any help or I will have to send back as faulty?

  • 𝓳ꪖꪑ𝓲ꫀ (@mysocalledlfe) reported

    Has anyone had trouble with their @fitbit Sense sparking when you put it charging? Mine does 🥺

  • Navin4supportissues (@Navin4supporti1) reported

    @FitbitSupport hey Fitbit.. you claim that charge 4 is swim proof.. I don’t think.. took it to swim, now the Bluetooth doesn’t work.. and wouldn’t connect you either my iOS phone or my android one., and it just shut down now!! Not charging, not restarting

  • Navin4supportissues (@Navin4supporti1) reported

    @TheStreet @jimcramer @FitbitSupport hey Fitbit.. you claim that charge 4 is swim proof.. I don’t think.. took it to swim, now the Bluetooth doesn’t work.. and wouldn’t connect you either my iOS phone or my android one., and it just shut down now!! Not charging, not restarting

  • Alan Somers (@Somers1741) reported

    @FitbitSupport previous continued: Today the battery was on 57% and i went for a walk setting the exercise to walk. The battery was down to 7 % within 3 hours. It there a problem with the charge 4 battery??

  • Amy garside (@Amygarside77Amy) reported

    @fitbit my fitbit has broken and it still under warranty. I have messaged several times over the last 2 weeks on here and have been told someone from support will email me regarding this but still haven't had any response. Absolutely shocking customer service


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