Fitbit

Fitbit Outage Map

The following outage map shows the most recent locations worldwide where Fitbit users have reported their issues and outages. If you are having an issue with Fitbit and your area is not listed, make sure to submit a report below



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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

Fitbit Most Affected Locations

Outage reports and issues in the past 15 days originated from:
Location Reports
Chester, England 11
London, England 7
Bilbao, Euskal Autonomia Erkidegoa 5
Berlin, Land Berlin 4
Hamburg, HH 3
Köln, NRW 3
Southampton, England 3
Lindenberg, Rheinland-Pfalz 3
Lyon, Auvergne-Rhône-Alpes 2
Liverpool, England 2
Hamilton, Scotland 2
Swindon, England 2
Manchester, England 2
Chicago, IL 2
Guayaquil, Provincia del Guayas 2
Toronto, ON 2
Noida, UP 2
Sydney, NSW 2
Stuttgart, Baden-Württemberg Region 2
Frankfurt am Main, Hessen 2
Bradford, England 2
Mumbai Suburban, MH 2
Aliso Viejo, CA 2
Wassenberg, NRW 2
Milton Keynes, England 2
Warwick, RI 1
Sutton, MA 1
Wellingborough, England 1
Perth, WA 1
Glenrothes, Scotland 1
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Fitbit Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:
  • CelestialSandra - Good trouble, necessary trouble (@CelestialSandra) reported

    @MrsMcLoudRI @fitbit @FitbitSupport I had bands break with the 2, but they were easy to replace. I'll let you know what they say. I'm not spending more on a bad, cheap design.

  • Mrs.McLoud (@MrsMcLoudRI) reported from Warwick, Rhode Island

    @CelestialSandra @fitbit @FitbitSupport I had the same thing happen to me! Apparently it’s a known issue and happens frequently. I was offered a 35% discount. I liked the 4 because with my Premium account I got so much info- but to have this break like this and be told to spend more money- so ridiculous!

  • A.J. Marini (@realajmarini) reported

    Super disappointed with @fitbit and @FitbitSupport. Girlfriend's #versa3 bit the dust. We had to send it back, charger and all, in a protected box. They send back the fitbit, by itself, in an **** envelope. #wtf

  • Robb Johnson (@_RobbJohnson) reported

    @emmasonsmommy @fitbit Too bad their quality control department is letting us down

  • Cyber_Mobility_BYOD_Pro (@CyberSecure_US) reported

    @FitbitSupport @fitbit by the way geniuses the chat link you sent is a 404 error... Sorry, that page is following a different trail. Since it’s unavailable, step over to one of these instead:

  • Cyber_Mobility_BYOD_Pro (@CyberSecure_US) reported

    @FitbitSupport so this is the service @fitbit @FitbitSupport provides... more run around! (address is 100% correct)! "We're sorry for any trouble. We have seen that your replacement was delivered back to us due to Insufficient Address. To further assist you... you'll need to contact....

  • Cyber_Mobility_BYOD_Pro (@CyberSecure_US) reported

    @fitbit @FitbitSupport is still just a mess! they promised shipment Oct.. went out Oct 6 and its now Oct 20. Really? @USPS shipped it and then somewhere those geniuses sent it to the wrong state.. then bac to fitbit who did nothing with is since oct 14. Just the worst people

  • 101% Sanskari Launda (@sanskaritweets) reported

    @FitbitSupport my fitbit versa 2 screen is broken and completely damaged in an accident. Need to replace the screen in Mumbai. Where can I get it done?

  • RunForrestRun (@sarah85660358) reported

    @BrownieLB_1 @FitbitSupport Oh I hate setting stuff up! Sorry I’m no help!

  • Ben Crook (@front_end_code) reported

    Trying to cancel a @FitbitSupport subscription and I get an error "Internal Server Error - Please contact the server administrator at root@localhost". Awkward. Funny how everything works except the cancelling of subscriptions 🤔

  • Jo Smith (@josmith13) reported

    @FitbitSupport Problems with Charge 3 screen. Restart and clearing data isn't resolving the problem. Only had it 17 months. Can I get help?

  • Darls ⭐⭐ (@DarleneLA5) reported

    Just sat down on the light rail after the @foofighters show, why do I feel like I'm going to have a Barney Stinson moment after he ran the NYC marathon! @fitbit recorded a 60 minute run during the show! 378 zone minutes! #tired

  • Mr Shawn (@shawn_dille) reported

    @fitbit @FitbitSupport Garbage product and garbage tech support. Don’t waste your money. Charge 5 never monitored RBPM or sleep. Zero support from tech. Gave me the runaround for 2 weeks with no solution.

  • Nicolle Martin (@NicMar) reported

    Dear @fitbit, the alarm functionality is soooo bad on the Charge 5. You took the very best thing about the charge 2 and ruined it, basically rendering the feature useless on the charge 5.

  • Dadams (@Chuckadams13) reported

    @FitbitSupport Charge 4. Again, text notifications stopped out of nowhere. Have tried everything on every site on the internet. Still not working. So. Done. With. This. PS: Yes, do not disturb and sleep are off…


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