Fitbit Outage Map
The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fitbit users affected:
Check Current Status
Online Features
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ingelheim am Rhein, Rheinland-Pfalz | 17 |
| Proctorville, OH | 2 |
| Vermilion Bay, ON | 1 |
| Cedar Rapids, IA | 1 |
| Toms River, NJ | 1 |
| Vancouver, WA | 1 |
| Olympia, WA | 1 |
| Parkland, FL | 1 |
| Lexington, KY | 1 |
| Landau in der Pfalz, Rheinland-Pfalz | 1 |
| Alexandria, VA | 1 |
| Wausau, WI | 1 |
| Edmond, OK | 1 |
| New York City, NY | 1 |
| Bayonne, Nouvelle-Aquitaine | 1 |
| Miami Gardens, FL | 1 |
| Oakville, CT | 1 |
| Lawrenceville, NJ | 1 |
| Saint Paul, MN | 1 |
| Frankfurt am Main, Hessen | 1 |
| Ashburn, VA | 1 |
| Paris, Île-de-France | 1 |
| Wolverhampton, England | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Ooltewah, TN | 1 |
| Renens, VD | 1 |
| Troncedo, Aragon | 1 |
| Bowie, MD | 1 |
| La Crescenta-Montrose, CA | 1 |
| Port Charlotte, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
-
Shae OPULEEEEEEEEEENCE Barry
(@shaeliz92) reported
The clock face of my @fitbit Sense has just kinda popped off and even though I've tried to push it back in, I can see it's not 100% secure, like wtf. Such an expensive watch and I'm too paranoid to wear it now, I know one clumsy knock from me and it'll be gone.
-
Swapnil Shetty
(@heyswapnil) reported
@FitbitSupport hello my band is broken, how can I contact customer support
-
Ratnadeep Shah
(@RatnadeepShah) reported
from
Hadapsar, State of Mahārāshtra
@FitbitIN Please share your service centre contact number and address from Pune, Maharashtra. I'm facing issue with Fitbit versa lite since last 6 months and unable to locate Fitbit authorised service centre. @fitbit @FitbitSupport
-
Becc Moore
(@BeccMoore) reported
from
Melbourne, State of Victoria
HELP @FitbitSupport my exercise app has stopped working. It just crashes every time and won't open! I've reinstalled and logged back in but no good...
-
Raju Patil
(@RajuPat49668685) reported
@FitbitSupport My Fitbit Versa not getting charged ? I’m in India and seems you don’t after sales in India.please help
-
Lorrainemcgowan54@gmail.com
(@Loz13060322) reported
@FitbitSupport @koprtop I'm having the same problem on my Huawei p30 Pro, version 11.0.0
-
GeneralPizzaPhantom
(@phantom_pizza) reported
@FitbitSupport Hi! You have stoped answering my issue via DM, can you please check my question there and get back with a answer?
-
Lilac
(@oldernsmarter) reported
@jaydee1389 @fitbit What? That's bullshit @fitbit needs to fix this NOW
-
TejasKat
(@TejasKat) reported
@FitbitSupport Just found your reply. Already deleted @Pandora. Getting @Spotify set-up. Long time customer at both 🎶 sites. The problem was with your download not having the last 2 Versa and products on it. The HP app would not recognize the Versa 3. I want the data back Pandora gobbled up.
-
Rye Guy Carpe
(@CarpeDeezTweets) reported
@FitbitSupport My time will now update. How do I fix this?
-
TejasKat
(@TejasKat) reported
@FitbitSupport I just remembered I have a small (wimpy) HP Windows 10 laptop I bought for my weather station, that didn't work very well. Will get that out of storage, booted up, and get the Fitbit Connect running. Thanks for your help. Will let you know within the hour (hopefully) if it works.
-
Dan
(@Dan17630613) reported
@fitbit fitbit Sense is the worst version fitbit produces. Can’t tell you how many times I have issues charging it. Don’t waste your time, go Apple Watch. They make the best everything. Their products just work. Unlike all the competition trying to catch up
-
TwiztedJedi
(@jaydee1389) reported
@daniellesimps27 @FitbitSupport This is the second time mine fails just out of warranty. And they don't help although I take really good care of my fitbit, dont get it wet and dont over charge it. You should check their website on this issue.
-
Nina O'Brien
(@NinaOBr77619554) reported
@FitbitSupport free 12 months Premium subscription ends 21st but I can't figure out how to cancel (poor instructions which don't work). Please help.
-
Shivam Kandoi
(@Shivam_Kandoi) reported
@FitbitIN @FitbitSupport Bought a sense device, there is a problem since when I bought it. You yourself closed the complaint without resolving. If you dnt intend to solve, let me know clearly so that I can take action against you. What's point to spend so much ?
Check Current Status