Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

Less
More

fitbit Hero Image

Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Cleveland, OH 1
South Plainfield, NJ 1
Tucson, AZ 1
Guilford, CT 1
Gold Coast, QLD 1
Brest, Bretagne 1
Berlin, Land Berlin 1
Barrow in Furness, England 1
Elyria, OH 1
Mulhouse, ACAL 1
Livingston, Scotland 1
Briza, Western Cape 1
Villeneuve-d'Ascq, Hauts-de-France 1
Waterford, WI 1
Oklahoma City, OK 1
Foix, Occitanie 1
City of London, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • ez11 Elise Zaremba (@ez11) reported

    @FitbitSupport my restoration chart is still not working - just FYI I had this same issue a year or two ago in case that helps you research the cause.

  • Aimee2e Aimée T (@Aimee2e) reported

    89 days since I reported an issue with my @FitbitUK watch and still no solution. @FitbitSupport

  • Clairec39495292 Claire curtis (@Clairec39495292) reported

    @FitbitSupport My daughters fitbit has broken after just under a year! What can we do? She's gutted! The clip has broken that attaches the strap 😢

  • SymaChowdhry Syma Chowdhry (@SymaChowdhry) reported

    @KristenJohanson @fitbit @FitbitSupport Wow!! I thought I was the only one with bad luck!

  • earthlo39816847 lilrainy (@earthlo39816847) reported

    @fitbit the sense watch is horrible. Reads everything incorrectly. Never accurate and yet all you guys do is send me articles that don’t help #fitbit #sense I will never buy another Fitbit product

  • TennileCooper ⚡You know the vibes (@TennileCooper) reported

    @FitbitSupport send help! My workout buddy has blacked out and won’t restart. 😩

  • RedWolf360 Red Wolf (@RedWolf360) reported

    @FitbitSupport That was NO HELP. How do I FIND them? I purchased them, shouldn't there be a purchased section?

  • Slewgundy David Bell (@Slewgundy) reported

    @FitbitSupport If I wanted advanced tracking or always on location services I would turn them on. Every time I open the app it keeps asking me for that it’s getting ridiculous and it’s about time I throw it away or you fix the problem

  • wbslobin Billy Slobin (@wbslobin) reported

    @SymaChowdhry My @fitbit died after two years. They are probably just bad products

  • sinoogie john hank (@sinoogie) reported

    @fitbit #fitbit customer support stinks . Bought an inspire 2 for my wife less than 2 months ago . Now keeps flashing and buzzing. Not working. Called and emailed numerous times . No help. Do not buy Fitbit

  • paulrd1976 Paul (@paulrd1976) reported

    @FitbitSupport Hi Fitbit, my Charge 3 has packed up and I’ve only had it 18 months. It just won’t hold it’s charge and goes off immediately after I unplug it. Please can you help?

  • hceddyb Ed B (@hceddyb) reported

    @FitbitSupport hey, my Charge 3 screen has gone blank for no apparent reason. It's still recording everything but I can't set up my exercises or monitor my progress without my phone 😒 any help would be appreciated please!?

  • TruPlaya1870 Mathieu Gagnon (@TruPlaya1870) reported from Gatineau, Québec

    @Dowbiggin @fitbit It was a server side issue because most of all people on Reddit, said the issue is fixed, including for myself.

  • candace61586341 Always Cold (@candace61586341) reported

    @FitbitSupport Got kicked off chat (probably a connection issue) now it’s not allowing me to get back in.

  • Beck_hammond_oz Beck (@Beck_hammond_oz) reported

    @FitbitSupport Hello! My Fitbit versa 3 is not syncing to my phone, I’m not getting any notifications. Of texts, calls, reminders to move, Facebook, nothing. I’ve done all of the trouble shooting steps, please help!

Map Check Current Status