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Fitbit

Fitbit Outage Map

The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Fitbit users affected:

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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Wolfsburg, Lower Saxony 1
Oldenburg, Lower Saxony 1
Hamburg, HH 1
Vincennes, Île-de-France 1
Mainz, Rheinland-Pfalz 2
Le Mont-sur-Lausanne, VD 1
Bünde, NRW 1
Beaumont-Hague, Normandy 1
Karlsruhe, Baden-Württemberg 1
Quaregnon, Wallonia 1
Lille, Hauts-de-France 1
Montauban, Occitanie 1
Cavanac, Occitanie 1
Châteaulin, Brittany 1
Sainte-Geneviève-des-Bois, Île-de-France 1
Paris, Île-de-France 1
Marseille, Provence-Alpes-Côte d'Azur 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • ramitsheth
    Ramit Sheth (@ramitsheth) reported

    Fitbit watches are for use of only 1 year. Incase anything happens,company doesn't listen to or gives any support. Don't spend thousands of Rs to buy watch for 1 year,go for other brands like Garmin.Worst company. DONT BUY FITBIT WATCHES @FitbitSupport @FitbitDev @indiafitbit

  • BillieRose99851
    Billie Rose 🇮🇱 🎗️ 🇬🇧🇺🇸 🇺🇦 (@BillieRose99851) reported

    Just updated my @FitbitSupport app and now I'm stuck with the terrible @googlehealth new layout. It's too busy, too many side swipes and just generally chaotic. I want simple information in an uncomplicated format. @GarminUK here I come!

  • pecosROB
    ₱Ɇ₵Ø₴ⱤØ฿ (@pecosROB) reported

    Hey @fitbit @FitbitSupport why is the food section acting retarded all of a sudden again?? FIX THE ******* APP

  • mikkotuomela
    Mikko Tuomela (@mikkotuomela) reported

    @FitbitSupport Hello. I don't see anything relevant to this issue on that page. It is only about connecting them, not troubleshooting after they have been connected. What would be great is if FitBit would tell during exercise whether it is recording properly or not.

  • awalmartparking
    awalmartparkinglot ✨🪩🕺🏼🖤 (@awalmartparking) reported

    they turned @FitbitSupport into @googlehealth and now the app is so garbage and the calories tracker is essentially nonfunctional 💔 how could u do this to me

  • Grumpysworld1
    Simon Atherfold (@Grumpysworld1) reported

    @FitbitSupport It won't let me! I press the envelope, the screen flashes and that's it. I'm getting frustrated now, I use this Fitbit to monitor my heart, I have Atrial Fibrillation. Is there an email address I can send something to? Please help me I need this.

  • potkazar
    Potkin Azarmehr (@potkazar) reported

    @FitbitSupport I can not emphasize enough how **** your support is

  • kabachman
    Kelli Bachman (@kabachman) reported

    So @FitbitSupport won't help me with ANYTHING.....neat

  • amandablount2
    Amanda Blount (@amandablount2) reported

    @Paizleygrl @Google @FitbitSupport It's so bad. I want my Fitbit back.

  • Sheena81
    Sheena Watts (@Sheena81) reported

    @googlehealth I need help please I think my Fitbit is dying 😢 I've tried pressing the button & holding for 10 seconds but the logo keeps showing. I thought i fixed my watch but went back to the logo then goes black so I plug it back in & the logo comes back @FitbitSupport

  • DeKrakhead
    Paul DeKraker (@DeKrakhead) reported

    Hey @Google @FitbitSupport do you ever plan to fix the issue with supervised Google accounts no longer being able to login to the Fitbit app? My son really liked his versa, but it becomes pretty worthless if you can't sync and the time starts to drift.

  • Marty_FTT
    Marty (@Marty_FTT) reported

    @actualstephen @Google @FitbitSupport This is why Garmin still wins on trust. They push firmware that adds features to 5-year-old watches instead of bricking them. Fitbit under Google has the worst update track record in wearables right now.

  • joinshashank
    Shashank (@joinshashank) reported

    @fitbit one of the worst electronic gadgets i have used and lost. Claims 50m water resistant, when swimming it stopped. Waste of hard earned money and emotions. Why have you given a swimming tracker? So that it stops and customer should by new one???

  • RunningAmick
    Matthew Amick (@RunningAmick) reported

    @FitbitSupport Help! My Fitbit Charge 5 just completely stopped working yesterday. Can you help?

  • John_Cyrano
    John Cyrano's New Account (@John_Cyrano) reported

    @FitbitSupport the Google Health app is ugly and terrible. Is there any way to get the Fitbit app back?

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