Fitbit Outage Map
The map below depicts the most recent cities worldwide where Fitbit users have reported problems and outages. If you are having an issue with Fitbit, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Fitbit users affected:
Check Current Status
Online Features
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 1 |
| Köln, NRW | 1 |
| Rotterdam, zh | 1 |
| Lincoln, NE | 1 |
| Clermont, FL | 1 |
| Ipswich, England | 1 |
| Woodbine, MD | 1 |
| Bigastro, Comunitat Valenciana | 1 |
| Winnipeg, MB | 1 |
| Onley, VA | 1 |
| Lakeland, FL | 1 |
| Cleveland, OH | 1 |
| South Plainfield, NJ | 1 |
| Tucson, AZ | 1 |
| Guilford, CT | 1 |
| Gold Coast, QLD | 1 |
| Brest, Bretagne | 1 |
| Berlin, Land Berlin | 1 |
| Barrow in Furness, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
-
Kathryn marsh
(@KathyMarsh) reported
Trying to contact @FitbitSupport . Get this message We want to help! What can we do for you today? Unfortunately it seems to be a dead link. As is their website one. Rubbish service from them as usual
-
🥳🥳
(@stel_dl) reported
@FitbitSupport i have a problem with my watch i send you a DM
-
PeteyPops
(@peachtree85) reported
@FitbitSupport I brought a Fitbit Alta in August 2020 and it’s already not holding charge any help much appreciated
-
Lee Ann 🧡#BlackLivesMatter #IndigenousLivesMatter
(@IamLeafAnn) reported
Man @fitbit's are garbage for tracking bike rides. I can't get mine to sync consistently with my phone. Apparently you're supposed to be able to track a bike ride through the app. Uh nope, you can track a run, a walk, a hike, but not bike ride. Not an option. Doesn't make sense🙄
-
Lauren
(@laur73088) reported
@FitbitSupport I'm having issues with my charge 3. I flick my wrist, it doesnt light up on the rt setting.BUT main prob is that it doesnt swipe.If I want to see stats I have to "swipe", flick the wrist so it goes off & back on.Then sometimes it shows.Rebooting doesn't help at all
-
Kavisha Shah
(@shashah26) reported
@FitbitIN @FitbitSupport @fitbit I'm experiencing major bluetooth connection issue with my versa 3. I've been deleting and syncing my watch again and again but now it's not even sending me the code to connect. Please help. Tried calling customer service but no reply.
-
Sam
(@samanthasavin) reported
@FitbitSupport hi! It seems you have banned my IP address and now I have no access to my app. It’s there anything you can do to help??
-
Joanne Matson
(@Mrs_matson) reported
@FitbitSupport Hi, my fitbit versa 2 will not update. Everytime it goes to a red cross comes on the screen. I have reset it and it is still happening. Help!
-
Rachel Davies
(@rachel_ldavies) reported
@FitbitSupport I have a Charge 4 with a faulty screen, tried contacting your website support but no response - can someone help with this?
-
amitkmn
(@amitkmn1) reported
My Fitbit display is not working . Not sure how to fix it @FitbitSupport
-
Donna
(@IFeelTheGravity) reported
@FitbitSupport Daily goals suddenly started showing +infinity. I see that’s been an issue for several years, question is, how do I fix it or do I need to switch to Apple Watch
-
Xavier Arul
(@xavierarul) reported
@FitbitSupport Hello, in my @fitbit watch Health data such as Heart Rate and Burned calorie is not showing. How can I fix it??
-
Dr Larry Burchett, MD
(@DrLarryBurchett) reported
from
Berkeley, California
The heart rate monitor on @fitbit is terrible.
-
Kevin Brew, PhD
(@Malakima) reported
@FitbitSupport First Charge 2 lasted me 3 years no issues. My next Charge 3 lasted 2 years barely and had 50% dead pixels after 1 year. My Charge 4 came broken and won't charge. What utter garbage! It is shameful and just creates e-waste.
-
Shivam Gupta
(@shivi184sg) reported
@FitbitSupport i have a problem with the battery of my charge 3 where do i get it fixed
Check Current Status