Is Fitbit down?
No problems detected
If you are having issues, please submit a report below.
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Fitbit reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Fitbit. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fitbit users through our website.
-
Errors (33%)
-
Online Features (22%)
-
Device Failure (17%)
-
Website Down (15%)
-
App Crashing (11%)
-
Sign in (2%)
Live Outage Map
The most recent Fitbit outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Lakeland |
Device Failure | |
| Cleveland |
App Crashing | |
| South Plainfield |
Online Features | |
| Tucson |
App Crashing | |
| Guilford |
Device Failure | |
 Brest |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
-
Maria A. Vocaturo
(@Maria_Vocaturo) reported
@FitbitSupport is your server down? I can’t see any data on the app, tried logging out but it’s not letting me log back in, tried logging into my account on my browser but I get an error. Thank you in advance for your help!
-
🇨🇦 Fans of the Wpg Jets 🇨🇦 🏒🇺🇦
(@FansoftheJets) reported
@FitbitSupport Now I can't log back in, it's not accepting my password, so how about the idiots at Shitbit FIX the problem and stop screwing around nd blaming customers
-
henry ochoa
(@henryo87) reported
@FitbitSupport im having issues logging into my app and onto the website, anyone else having this problem? @fitbit
-
idubrawsky #JusticeforMalkiRoth Ⓥ 🇮🇱✡️🇺🇦
(@idubrawsky) reported
Looks like @fitbit auth servers are down. Can’t login on my app.
-
Nikki Parsons
(@Traveller_Nikki) reported
@FitbitSupport @Laurajayne_w I’ve got the same issue
-
Jessica Dunne
(@WhosthatJess17) reported
@FitbitSupport is there an issue with the app right now?
-
Piles of Gibney
(@MilesGibney) reported
@FitbitSupport is the fitbit app down right now?
-
Laura-Jayne
(@Laurajayne_w) reported
@FitbitSupport is the app down in UK? Been syncing over but none of my stats are showing and all my precious dates are completely blank, not even showing symbols?
-
Nonbiney Boi
(@Red34Rudy) reported
Hey @FitbitSupport your servers are down, might want to fix that.
-
Céline
(@CelineLapinou) reported
@FitbitSupport Is there a problem with Fitbit? My app was only showing calories, steps km and actives minutes had disappeared, I tried to uninstall and resintall the app but now I cant even connect on the app and on the website!
-
Legomoomin
(@Legomoomin) reported
@FitbitSupport is there an issue with the app? It opens but has none of my tracking data, tried syncing, still won’t work
-
fiona_schrader
(@fiona_schrader) reported
@FitbitSupport my Versa3 is not synching and tried to reinstall app and it's not allowing me to login.
-
Laura-Jayne
(@Laurajayne_w) reported
@FitbitSupport Tried to login on the website and it's showing server error?? Can't logout and log in on the app?
-
heyyitzamiah
(@babybeanbun) reported
@FitbitSupport looks like the app isn’t working.. went on there and all info was blank. tried to log out hoping that would fix the problem and now i’m logged out of my account.
-
Liane Atkinson
(@nancie85) reported
@FitbitSupport @Laurajayne_w Same issue, only showing certain things in app, logged out and now can't sign back in.
-
PK ⭕
(@DesertSandbox) reported
from
Toronto, Ontario
@FitbitSupport Is there a fitbit problem? Having issues logging into the app.
-
Smit Gaming
(@Smit_Gaming) reported
@FitbitSupport UK here, keeps saying cannot connect to servers. Anyone having the same issue?
-
jennifer quinn
(@jenniferquinn01) reported
@FitbitSupport hi please can you help as the app wast working so I uninstalled it and reinstalled but now I can’t sign in or request a reset of password as it says something went wrong thanks
-
Unholiestcrocs
(@unholiestcrocs) reported
@FitbitSupport I can't reset the password to my account on any device, I keep getting errors instead. Is this a known bug? It sometimes tells me there is a server error...
-
💙🏴☠️🌻🌊Cheryl
(@SeabreezeCheryl) reported
@FitbitSupport fitbit app not working in Michigan.
-
Nonbiney Boi
(@Red34Rudy) reported
@CelineLapinou @FitbitSupport I'm having the same problem - steps, calories burned, distance traveled, and active minutes all disappeared, and when I tried uninstalling/reinstalling I discovered I now can't log in at all. Can't log in on the desktop dashboard either.
-
David Neal
(@DavidSNeal) reported
@fitbit @Cormal21 Is there a publicly displayed status for this? It's been an issue for just under 2 weeks!
-
Tara
(@tara_texas) reported
@FitbitSupport how long is the outage going to last?
-
PK ⭕
(@DesertSandbox) reported
from
Toronto, Ontario
@MilesGibney @FitbitSupport Yep. Same issue here.
-
Céline
(@CelineLapinou) reported
@Zorak118 @FitbitSupport Yep, Fitbit for iPhone. But the problem also concern the website, cant login.
-
PK ⭕
(@DesertSandbox) reported
from
Toronto, Ontario
@ManifoldMusic @FitbitSupport @fitbit Looks like it's worldwide. Having the same issue in Canada.
-
who am I
(@PubStorck) reported
@FitbitSupport Thanks for fixing the problem
-
Service
(@notlistenning1) reported
@FitbitSupport @Laurajayne_w Same issue , identical
-
Leanne
(@umbrellatourist) reported
@FitbitSupport is Fitbit down in the UK? I just logged out to try and fix issues and have tried to log in and it is now saying server error
-
Sue W
(@SueraggW) reported
@FitbitSupport the wristband on my charge 5 is giving me a bad rash.I have tried doing everything that you advise and am at the point of stopping wearing it.What can I do please.