Is Fitbit down?
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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Fitbit reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Fitbit. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fitbit users through our website.
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Errors (30%)
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App Crashing (20%)
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Online Features (19%)
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Device Failure (16%)
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Website Down (13%)
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Sign in (3%)
Live Outage Map
The most recent Fitbit outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Tucson |
App Crashing | |
| Guilford |
Device Failure | |
 Brest |
App Crashing | |
 Berlin |
Errors | |
 Barrow in Furness |
Website Down | |
| Elyria |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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Chrissie⚓❌❌❌≧◔◡◔≦
(@PrinsesChrissie) reported
@FitbitSupport @fitbit @fitbit_ Your app is down! #Fitbit
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Kahila
(@kahilajayne) reported
@FitbitSupport @Laurajayne_w Same here, missing stats, logged out and now won't let me log back into app or online dashboard. Says server error! @FitbitSupport
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Lizzie
(@butterflythinks) reported
@FitbitSupport are there issues with the app and website currently? I can’t login to either and keep getting error messages. So can’t access data for my Versa 3.
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Anton Spaans
(@streetsofboston) reported
@Laurajayne_w @FitbitSupport Same issues (server timeouts/not-reachable) here in US (Boston).
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John Coleman
(@colemaj08) reported
from
Harrogate, England
@FitbitUK @FitbitSupport Hi guys Is the server on the Fritz? I can’t log on via the app or web
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Chris
(@cl0788) reported
Any danger of @fitbit @FitbitSupport @FitbitUK letting everyone know that their App is down? #Fitbit
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helen owens
(@helenvowens) reported
@FitbitSupport hi hope you can help. My daughter had to uninstall and reinstall her Fitbit app and is now locked out as she can't make a new account or change password it keeps say somethings gone wrong
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Kendall Thompson
(@lladnek111) reported
@FitbitSupport Is the website down? I keep getting a server error.
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Andy Machin
(@andymach123) reported
@FitbitSupport seeing a lot of generic messages to people. If the system has been down since 16:30 it isn’t really being sorted ASAP is it? #fitbitdown
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helen owens
(@helenvowens) reported
@FitbitSupport what's wrong with app on iPhone it won't let me daughter log in please help @jenniferquinn01 this is my daughter's twitter account
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HawkWorld
(@HawkWorldap) reported
@fitbit can’t log on - says server down
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Paul Baker
(@BlueChefCTID) reported
@FitbitSupport you’ve bumped me out and can’t sign in, tried several times now and never had a problem before! You been hacked or me? Had enough of this, moving on . . . Useless support as don’t even recognise my email or username which is crap! Had fun though, won’t recommend
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Kathy W.
(@kjd5) reported
@FitbitSupport is FitBit down? My app won't let me log on - says it's not available. I uninstalled and reinstalled the app on my Android phone. Same message.
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ThereIsNoPlanetB
(@newguru4u) reported
@Soveeee4 @FitbitSupport Seeing same problem.
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Chris Hodgkinson
(@CHodgkinson123) reported
@FitbitSupport hi. Can't access the app. Just keep getting the same error message. Any idea when I can log in.
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Shannon “Badass Cross Stitch” Downey
(@ShannonDowney) reported
@FitbitSupport trying to set up my account and keep getting a “problem creating account try again later” message.
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Unholiestcrocs
(@unholiestcrocs) reported
@FitbitSupport @Laurajayne_w same issue here
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Sabina Stawarz
(@1syntja1) reported
@Laurajayne_w @FitbitSupport Definitely the app is down I have experienced the same issue
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Toniqua C Mikell, PhD
(@drtoniqua) reported
is the @fitbit @FitbitSupport server down? the app isn’t work, syncing, updating. i did all the troubleshooting steps. now that i’m trying to log in all i get is “oops something went wrong” 😑😡
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Sharlah K
(@sharlahkathleen) reported
@FitbitSupport Is the app and website down? I'm in Canada and cannot log in on my app or the website. Thanks.
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Susanna DeBree-Hawkins
(@SusannaHawkins1) reported
@FitbitSupport My app no longer works. I've turned the phone off/on and I uninstall'd and then reinstall the app. No luck. Can you help?
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#fraggle
(@herbert_ra) reported
@FitbitSupport is there an issue with the Fitbit app? Can't see anything on it.
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jennifer quinn
(@jenniferquinn01) reported
@nancie85 @FitbitSupport @Laurajayne_w I’m having the same problem
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Rebecca Clarke
(@LibLadyB73) reported
@FitbitSupport @babybeanbun My app isn’t recording my activity! The usual fixes are not working! It’s going to ruin my weekly stats! The app says your server is down!
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Andy Machin
(@andymach123) reported
@John__Gardiner Poor. @FitbitSupport @fitbit
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Eli
(@Phenom_turf) reported
@helenvowens @FitbitSupport Kindly contact @amymatins78 to help you rectify back your account
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sandy :)
(@samimou9208) reported
@FitbitSupport your app is down. Please. @fitbit @FitbitES
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Kees Noordsij 🇺🇦
(@knoorwagen) reported
@Laurajayne_w @FitbitSupport Here in the Netherlands my fitbit app has the same symptoms. Hope the server will soon be up again.
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Jodie Sketches
(@JodieSketches) reported
@FitbitSupport I am trying to set up my Fitbit charge 4, but every time I try and create an account via the app it comes up with 'problem creating account, please try again later.' When I try and create an account through my laptop, it is coming up with a server error? Thanks
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Sharlah K
(@sharlahkathleen) reported
@Soveeee4 @FitbitSupport Having the same problem.