Fitbit

Is Fitbit down?

No problems detected

If you are having issues, please submit a report below.

Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

Problems in the last 24 hours

The graph below depicts the number of Fitbit reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Fitbit Outage Chart 02/26/2026 09:20

At the moment, we haven't detected any problems at Fitbit. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fitbit users through our website.

  1. Errors (33%)

    Errors (33%)

  2. Online Features (22%)

    Online Features (22%)

  3. Device Failure (17%)

    Device Failure (17%)

  4. Website Down (15%)

    Website Down (15%)

  5. App Crashing (11%)

    App Crashing (11%)

  6. Sign in (2%)

    Sign in (2%)

Live Outage Map

The most recent Fitbit outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesLakeland Device Failure
United StatesCleveland App Crashing
United StatesSouth Plainfield Online Features
United StatesTucson App Crashing
United StatesGuilford Device Failure
FranceBrest App Crashing
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • dkvaliukas Dale Kristina Valiukas (@dkvaliukas) reported

    @FitbitSupport How come I can't send you a message. My spo2 hasn't been working for days, and I have to keep force stopping the app because I get a blank page in the morning and have to start it back up. Im a paid subscriber, and I shouldn't have these problems. Help

  • MepoFam MepoFam (@MepoFam) reported

    .@FitbitSupport You're missing the point! FIX THE APP! You've ruined what was good app. Force quit, reinstall, log off/on re-sync what BS. Name 1 other app that you have to do this to this much? A clue there isn't one! IMO this is deliberate, destroy #Fitbit so #Pixel takes over!

  • MepoFam MepoFam (@MepoFam) reported

    .@FitbitSupport You're missing the point! FIX THE APP! You've ruined what was good app. Force quit, reinstall, log off/on re-sync what BS. Name 1 other app that you have to do this to this much? A clue there isn't one! IMO this is deliberate, destroy #Fitbit so #Pixel takes over!

  • MepoFam MepoFam (@MepoFam) reported

    .@FitbitSupport You're missing the point! FIX THE APP! You've ruined what was good app. Force quit, reinstall, log off/on re-sync what BS. Name 1 other app that you have to do this to this much? A clue there isn't one! IMO this is deliberate, destroy #Fitbit so #Pixel takes over!

  • MepoFam MepoFam (@MepoFam) reported

    .@FitbitSupport You're missing the point! FIX THE APP! You've ruined what was good app. Force quit, reinstall, log off/on re-sync what BS. Name 1 other app that you have to do this to this much? A clue there isn't one! IMO this is deliberate, destroy #Fitbit so #Pixel takes over!

  • MepoFam MepoFam (@MepoFam) reported

    .@FitbitSupport You're missing the point! FIX THE APP! You've ruined what was good app. Force quit, reinstall, log off/on re-sync what BS. Name 1 other app that you have to do this to this much? A clue there isn't one! IMO this is deliberate, destroy #Fitbit so #Pixel takes over!

  • MepoFam MepoFam (@MepoFam) reported

    .@FitbitSupport You're missing the point! FIX THE APP! You've ruined what was good app. Force quit, reinstall, log off/on re-sync what BS. Name 1 other app that you have to do this to this much? A clue there isn't one! IMO this is deliberate, destroy #Fitbit so #Pixel takes over!

  • MepoFam MepoFam (@MepoFam) reported

    .@FitbitSupport You're missing the point! FIX THE APP! You've ruined what was good app. Force quit, reinstall, log off/on re-sync what BS. Name 1 other app that you have to do this to this much? A clue there isn't one! IMO this is deliberate, destroy #Fitbit so #Pixel takes over!

  • mikedodd7 Mike Dodd (@mikedodd7) reported

    @FitbitSupport I’ve tried numerous times to start the refund process for the ionic Fitbit. When I enter the reference code sent to me it always says “reference code not found” Please help directly and not send me to forums/community chats

  • MepoFam MepoFam (@MepoFam) reported

    .@FitbitSupport You're missing the point! FIX THE APP! You've ruined what was good app. Force quit, reinstall, log off/on re-sync what BS. Name 1 other app that you have to do this to this much? A clue there isn't one! IMO this is deliberate, destroy #Fitbit so #Pixel takes over!

  • mikedodd7 Mike Dodd (@mikedodd7) reported

    @FitbitSupport I’ve tried numerous times to start the refund process for the ionic Fitbit. When I enter the reference code sent to me it always says “reference code not found” Please help directly and not send me to forums/community chats

  • mikedodd7 Mike Dodd (@mikedodd7) reported

    @FitbitSupport I’ve tried numerous times to start the refund process for the ionic Fitbit. When I enter the reference code sent to me it always says “reference code not found” Please help directly and not send me to forums/community chats

  • mikedodd7 Mike Dodd (@mikedodd7) reported

    @FitbitSupport I’ve tried numerous times to start the refund process for the ionic Fitbit. When I enter the reference code sent to me it always says “reference code not found” Please help directly and not send me to forums/community chats

  • mikedodd7 Mike Dodd (@mikedodd7) reported

    @FitbitSupport I’ve tried numerous times to start the refund process for the ionic Fitbit. When I enter the reference code sent to me it always says “reference code not found” Please help directly and not send me to forums/community chats

  • mikedodd7 Mike Dodd (@mikedodd7) reported

    @FitbitSupport I’ve tried numerous times to start the refund process for the ionic Fitbit. When I enter the reference code sent to me it always says “reference code not found” Please help directly and not send me to forums/community chats

  • mikedodd7 Mike Dodd (@mikedodd7) reported

    @FitbitSupport I’ve tried numerous times to start the refund process for the ionic Fitbit. When I enter the reference code sent to me it always says “reference code not found” Please help directly and not send me to forums/community chats

  • dkvaliukas Dale Kristina Valiukas (@dkvaliukas) reported

    @FitbitSupport How come I can't send you a message. My spo2 hasn't been working for days, and I have to keep force stopping the app because I get a blank page in the morning and have to start it back up. Im a paid subscriber, and I shouldn't have these problems. Help

  • mikedodd7 Mike Dodd (@mikedodd7) reported

    @FitbitSupport I’ve tried numerous times to start the refund process for the ionic Fitbit. When I enter the reference code sent to me it always says “reference code not found” Please help directly and not send me to forums/community chats

  • mikedodd7 Mike Dodd (@mikedodd7) reported

    @FitbitSupport I’ve tried numerous times to start the refund process for the ionic Fitbit. When I enter the reference code sent to me it always says “reference code not found” Please help directly and not send me to forums/community chats

  • mikedodd7 Mike Dodd (@mikedodd7) reported

    @FitbitSupport I’ve tried numerous times to start the refund process for the ionic Fitbit. When I enter the reference code sent to me it always says “reference code not found” Please help directly and not send me to forums/community chats

  • mikedodd7 Mike Dodd (@mikedodd7) reported

    @FitbitSupport I’ve tried numerous times to start the refund process for the ionic Fitbit. When I enter the reference code sent to me it always says “reference code not found” Please help directly and not send me to forums/community chats

  • dkvaliukas Dale Kristina Valiukas (@dkvaliukas) reported

    @FitbitSupport How come I can't send you a message. My spo2 hasn't been working for days, and I have to keep force stopping the app because I get a blank page in the morning and have to start it back up. Im a paid subscriber, and I shouldn't have these problems. Help

  • dkvaliukas Dale Kristina Valiukas (@dkvaliukas) reported

    @FitbitSupport How come I can't send you a message. My spo2 hasn't been working for days, and I have to keep force stopping the app because I get a blank page in the morning and have to start it back up. Im a paid subscriber, and I shouldn't have these problems. Help

  • MepoFam MepoFam (@MepoFam) reported

    .@FitbitSupport You're missing the point! FIX THE APP! You've ruined what was good app. Force quit, reinstall, log off/on re-sync what BS. Name 1 other app that you have to do this to this much? A clue there isn't one! IMO this is deliberate, destroy #Fitbit so #Pixel takes over!

  • mikedodd7 Mike Dodd (@mikedodd7) reported

    @FitbitSupport I’ve tried numerous times to start the refund process for the ionic Fitbit. When I enter the reference code sent to me it always says “reference code not found” Please help directly and not send me to forums/community chats

  • mikedodd7 Mike Dodd (@mikedodd7) reported

    @FitbitSupport I’ve tried numerous times to start the refund process for the ionic Fitbit. When I enter the reference code sent to me it always says “reference code not found” Please help directly and not send me to forums/community chats

  • mikedodd7 Mike Dodd (@mikedodd7) reported

    @FitbitSupport I’ve tried numerous times to start the refund process for the ionic Fitbit. When I enter the reference code sent to me it always says “reference code not found” Please help directly and not send me to forums/community chats

  • mikedodd7 Mike Dodd (@mikedodd7) reported

    @FitbitSupport I’ve tried numerous times to start the refund process for the ionic Fitbit. When I enter the reference code sent to me it always says “reference code not found” Please help directly and not send me to forums/community chats

  • MepoFam MepoFam (@MepoFam) reported

    .@FitbitSupport You're missing the point! FIX THE APP! You've ruined what was good app. Force quit, reinstall, log off/on re-sync what BS. Name 1 other app that you have to do this to this much? A clue there isn't one! IMO this is deliberate, destroy #Fitbit so #Pixel takes over!

  • mikedodd7 Mike Dodd (@mikedodd7) reported

    @FitbitSupport I’ve tried numerous times to start the refund process for the ionic Fitbit. When I enter the reference code sent to me it always says “reference code not found” Please help directly and not send me to forums/community chats