Is Fitbit down?

@Fitbit Screen Wake Mode and no longer be changed to Auto on a Charge 5. You may want to fix that. Stuck at Manual.

@FitbitSupport my charge 4 screen went black yesterday with a smiley upon charge and a long vibration when I pressed the button. Nothing happened and now it won’t charge. I purchased 6/2021. I see this has been an issue since the summer. Any suggestions or solutions??

@FitbitSupport I have tried this multiple times , and have been told it is a Fitbit issue , think I will be buying a Garmin

@FitbitSupport still no fix or update with the strava syncing with Fitbit ?

@FitbitSupport can you help plz? When I press the run activity on my pixel watch, it immediately launches and after about 2 seconds starts tracking the activity. I really don't want it to start tracking the activity until I press start, not as soon as I simply click the run icon

@MrRon9 @fitbit Yeah, there are a lot of web comments on this failure. It's just bad design and it can't be repaired. It was only 1.5 years old and I won't be buying another Fitbit product.

@rusboyo @FitbitSupport I've not myself. It's an incompatibility between some Android 13 firmwares and Fitbit. It's up to Google (and their Fitbit subsidiary) to fix it and, if necessary, Samsung to incorporate this fix into an upcoming firmware release.

@fitbit @fitbit terrible impact, haven’t had a tracker in a month. You made me return mine first though only strap broken then sent 2 faulty replacements. After 3 claims numbers promised ‘an email from a supervisor’ 5 days ago but nothing from @FitbitSupport. No tracker, no data, no help

@FitbitSupport made worst decision by buying @fitbit in #india

@FitbitSupport Be honest, EDA feature is a very poor substitute. I’ve been missold as the literature clearly states it’s available and you’re saying now that it isn’t. I’ll vote for it but I’d also appreciate a link so I can make a complaint. Thanks

@FitbitSupport could you please help? My Fitbit charge 4 screen has gone black and rebooting doesn’t help. It’s still syncing to my app but I can’t see anything on the screen. Your help is much appreciated. Thank you.

@FitbitSupport There's not an actual issue. The delivery is just taking longer than it says on your checkout form - and it's annoying to have hopes raised so high ;-) It's a minor thing but thanks for reaching out.

@FitbitSupport Need help with my Versa2. The side button is malfunctioning. Pls assist

@FitbitSupport Hello.. I've not had a weekly update from Fitbit for 2 weeks and I can confirm that it is set up on the app correctly. Can you help please?

@huddie71 @FitbitSupport I'm having same problem since updating z flip to Android 13. Have you managed to find solution yet ? I have tried all Fitbit fixes unsuccessfully. Charge 5 does pair and sync with my other devices. Very frustrating.

@FitbitSupport My charger of fitbit Sense watch is not working and the watch is useless without charging. How to replace charger ?, please provide details. The watch is purchased within a year.

@fitbit It won’t let me login

@FitbitSupport Well thank you for helping me resolve my problem so quickly. I appreciate it and the customer service is why I remain a fitbit customer

@FitbitSupport Fix this...

@fitbit I need help getting into my account

Dear @fitbit @FitbitSupport if you are going to sell and promote a watch that you can take out for a run but doesn't have @Spotify, just save us the effort and shut down your business #Versa4

Question for @FitbitSupport is there a problem with syncing in general for the past few weeks? Or, are all the sync problems I see related to upgrading from a Charge 4 to a Charge 5? Horrible sync experience since upgrading

So... as Christmas approaches I thought about a nice new smart watch. I currently have a @fitbit versa. Are @Garmin any good? I've heard good things from fellow runners, what about a @SamsungUK watch? Help!!!

@fitbit hello the display of home screen on the device just stopped working can you please help repair

@FitbitSupport I've only had my FitBit Versa 2 since last November and the syncing issues are driving me crazy!! It won't sync AT ALL lately and I've tried everything to fix it. Unpaired it and uninstalled the app as a final try and now it won't pair again! And whenever I charge

@FitbitSupport synchronization via Bluetooth is slow with iPhone 13, why?

@FitbitSupport I just bought a Versa 2, in the U.K. where I live, I bought it specifically for the SpO2 and I can’t load the clock face to show it so can’t monitor my SpO2. So I am now wearing a useless piece of plastic. How can I get this issue resolved?

@fitbit Here's a story about my Charge 5... i put good faith and money to a company promising a great working product. After a broken display, a "new" replacement that never updates & shuts off and an escalation team that never contacted, I'm bummed about the Fitbit "experience".

@FitbitSupport Hi there. My LED lights went out on Nov. 21st. They haven’t come back yet. I’ve followed all the advice and steps on rebooting, cleaning and toggling the heart rate. I’m a premium member - please help!

@fitbit How about all the negative impacts of dealing with fitbit's garbage customer support trying to fix the defective watch, only for fitbit to not honor their warranty. I hope the government fines you into bankruptcy for your scams and ripping off your customers.