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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Fitbit reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Fitbit. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fitbit users through our website.
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Errors (33%)
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Online Features (22%)
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Device Failure (17%)
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Website Down (15%)
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App Crashing (11%)
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Sign in (2%)
Live Outage Map
The most recent Fitbit outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Lakeland |
Device Failure | |
| Cleveland |
App Crashing | |
| South Plainfield |
Online Features | |
| Tucson |
App Crashing | |
| Guilford |
Device Failure | |
 Brest |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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Dale Kristina Valiukas
(@dkvaliukas) reported
@FitbitSupport How come I can't send you a message. My spo2 hasn't been working for days, and I have to keep force stopping the app because I get a blank page in the morning and have to start it back up. Im a paid subscriber, and I shouldn't have these problems. Help
-
MepoFam
(@MepoFam) reported
.@FitbitSupport You're missing the point! FIX THE APP! You've ruined what was good app. Force quit, reinstall, log off/on re-sync what BS. Name 1 other app that you have to do this to this much? A clue there isn't one! IMO this is deliberate, destroy #Fitbit so #Pixel takes over!
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MepoFam
(@MepoFam) reported
.@FitbitSupport You're missing the point! FIX THE APP! You've ruined what was good app. Force quit, reinstall, log off/on re-sync what BS. Name 1 other app that you have to do this to this much? A clue there isn't one! IMO this is deliberate, destroy #Fitbit so #Pixel takes over!
-
MepoFam
(@MepoFam) reported
.@FitbitSupport You're missing the point! FIX THE APP! You've ruined what was good app. Force quit, reinstall, log off/on re-sync what BS. Name 1 other app that you have to do this to this much? A clue there isn't one! IMO this is deliberate, destroy #Fitbit so #Pixel takes over!
-
MepoFam
(@MepoFam) reported
.@FitbitSupport You're missing the point! FIX THE APP! You've ruined what was good app. Force quit, reinstall, log off/on re-sync what BS. Name 1 other app that you have to do this to this much? A clue there isn't one! IMO this is deliberate, destroy #Fitbit so #Pixel takes over!
-
MepoFam
(@MepoFam) reported
.@FitbitSupport You're missing the point! FIX THE APP! You've ruined what was good app. Force quit, reinstall, log off/on re-sync what BS. Name 1 other app that you have to do this to this much? A clue there isn't one! IMO this is deliberate, destroy #Fitbit so #Pixel takes over!
-
MepoFam
(@MepoFam) reported
.@FitbitSupport You're missing the point! FIX THE APP! You've ruined what was good app. Force quit, reinstall, log off/on re-sync what BS. Name 1 other app that you have to do this to this much? A clue there isn't one! IMO this is deliberate, destroy #Fitbit so #Pixel takes over!
-
MepoFam
(@MepoFam) reported
.@FitbitSupport You're missing the point! FIX THE APP! You've ruined what was good app. Force quit, reinstall, log off/on re-sync what BS. Name 1 other app that you have to do this to this much? A clue there isn't one! IMO this is deliberate, destroy #Fitbit so #Pixel takes over!
-
Mike Dodd
(@mikedodd7) reported
@FitbitSupport I’ve tried numerous times to start the refund process for the ionic Fitbit. When I enter the reference code sent to me it always says “reference code not found” Please help directly and not send me to forums/community chats
-
MepoFam
(@MepoFam) reported
.@FitbitSupport You're missing the point! FIX THE APP! You've ruined what was good app. Force quit, reinstall, log off/on re-sync what BS. Name 1 other app that you have to do this to this much? A clue there isn't one! IMO this is deliberate, destroy #Fitbit so #Pixel takes over!
-
Mike Dodd
(@mikedodd7) reported
@FitbitSupport I’ve tried numerous times to start the refund process for the ionic Fitbit. When I enter the reference code sent to me it always says “reference code not found” Please help directly and not send me to forums/community chats
-
Mike Dodd
(@mikedodd7) reported
@FitbitSupport I’ve tried numerous times to start the refund process for the ionic Fitbit. When I enter the reference code sent to me it always says “reference code not found” Please help directly and not send me to forums/community chats
-
Mike Dodd
(@mikedodd7) reported
@FitbitSupport I’ve tried numerous times to start the refund process for the ionic Fitbit. When I enter the reference code sent to me it always says “reference code not found” Please help directly and not send me to forums/community chats
-
Mike Dodd
(@mikedodd7) reported
@FitbitSupport I’ve tried numerous times to start the refund process for the ionic Fitbit. When I enter the reference code sent to me it always says “reference code not found” Please help directly and not send me to forums/community chats
-
Mike Dodd
(@mikedodd7) reported
@FitbitSupport I’ve tried numerous times to start the refund process for the ionic Fitbit. When I enter the reference code sent to me it always says “reference code not found” Please help directly and not send me to forums/community chats
-
Mike Dodd
(@mikedodd7) reported
@FitbitSupport I’ve tried numerous times to start the refund process for the ionic Fitbit. When I enter the reference code sent to me it always says “reference code not found” Please help directly and not send me to forums/community chats
-
Dale Kristina Valiukas
(@dkvaliukas) reported
@FitbitSupport How come I can't send you a message. My spo2 hasn't been working for days, and I have to keep force stopping the app because I get a blank page in the morning and have to start it back up. Im a paid subscriber, and I shouldn't have these problems. Help
-
Mike Dodd
(@mikedodd7) reported
@FitbitSupport I’ve tried numerous times to start the refund process for the ionic Fitbit. When I enter the reference code sent to me it always says “reference code not found” Please help directly and not send me to forums/community chats
-
Mike Dodd
(@mikedodd7) reported
@FitbitSupport I’ve tried numerous times to start the refund process for the ionic Fitbit. When I enter the reference code sent to me it always says “reference code not found” Please help directly and not send me to forums/community chats
-
Mike Dodd
(@mikedodd7) reported
@FitbitSupport I’ve tried numerous times to start the refund process for the ionic Fitbit. When I enter the reference code sent to me it always says “reference code not found” Please help directly and not send me to forums/community chats
-
Mike Dodd
(@mikedodd7) reported
@FitbitSupport I’ve tried numerous times to start the refund process for the ionic Fitbit. When I enter the reference code sent to me it always says “reference code not found” Please help directly and not send me to forums/community chats
-
Dale Kristina Valiukas
(@dkvaliukas) reported
@FitbitSupport How come I can't send you a message. My spo2 hasn't been working for days, and I have to keep force stopping the app because I get a blank page in the morning and have to start it back up. Im a paid subscriber, and I shouldn't have these problems. Help
-
Dale Kristina Valiukas
(@dkvaliukas) reported
@FitbitSupport How come I can't send you a message. My spo2 hasn't been working for days, and I have to keep force stopping the app because I get a blank page in the morning and have to start it back up. Im a paid subscriber, and I shouldn't have these problems. Help
-
MepoFam
(@MepoFam) reported
.@FitbitSupport You're missing the point! FIX THE APP! You've ruined what was good app. Force quit, reinstall, log off/on re-sync what BS. Name 1 other app that you have to do this to this much? A clue there isn't one! IMO this is deliberate, destroy #Fitbit so #Pixel takes over!
-
Mike Dodd
(@mikedodd7) reported
@FitbitSupport I’ve tried numerous times to start the refund process for the ionic Fitbit. When I enter the reference code sent to me it always says “reference code not found” Please help directly and not send me to forums/community chats
-
Mike Dodd
(@mikedodd7) reported
@FitbitSupport I’ve tried numerous times to start the refund process for the ionic Fitbit. When I enter the reference code sent to me it always says “reference code not found” Please help directly and not send me to forums/community chats
-
Mike Dodd
(@mikedodd7) reported
@FitbitSupport I’ve tried numerous times to start the refund process for the ionic Fitbit. When I enter the reference code sent to me it always says “reference code not found” Please help directly and not send me to forums/community chats
-
Mike Dodd
(@mikedodd7) reported
@FitbitSupport I’ve tried numerous times to start the refund process for the ionic Fitbit. When I enter the reference code sent to me it always says “reference code not found” Please help directly and not send me to forums/community chats
-
MepoFam
(@MepoFam) reported
.@FitbitSupport You're missing the point! FIX THE APP! You've ruined what was good app. Force quit, reinstall, log off/on re-sync what BS. Name 1 other app that you have to do this to this much? A clue there isn't one! IMO this is deliberate, destroy #Fitbit so #Pixel takes over!
-
Mike Dodd
(@mikedodd7) reported
@FitbitSupport I’ve tried numerous times to start the refund process for the ionic Fitbit. When I enter the reference code sent to me it always says “reference code not found” Please help directly and not send me to forums/community chats