Is Fitbit down?
No problems detected
If you are having issues, please submit a report below.
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Fitbit reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Fitbit. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fitbit users through our website.
-
Errors (29%)
-
App Crashing (22%)
-
Online Features (18%)
-
Device Failure (15%)
-
Website Down (12%)
-
Sign in (3%)
Live Outage Map
The most recent Fitbit outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Tucson |
App Crashing | |
| Guilford |
Device Failure | |
 Brest |
App Crashing | |
 Berlin |
Errors | |
 Barrow in Furness |
Website Down | |
| Elyria |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
-
Apollos Cassian
(@T4Peace) reported
@FitbitSupport it's unbelievable there's an outage?! The data on my watch should be able to sync with my phone! If I can't depend on Fitbit to be consistent at this stage in the game then it's time to look elsewhere.
-
Guegue
(@Gueguense) reported
Did @FitbitSupport got hacked? My watch won't sync and after reinstalling the app I can't login with google..
-
ambreesh misra
(@acmisra55) reported
@FitbitSupport when I put the watch on charge screen revives. But goes off quite often in a day. Movements do not get recorded. Although battery shows adequately charged. Then why this issue of blackout of screen. Doesn’t record my movements. What to do, suggest.
-
TDM
(@doddsy1975) reported
@FitbitSupport Is there a way to sort the current issues? I've tried all the trouble shooting.
-
Posing for Pink
(@PosingforPink) reported
@FitbitSupport Versa won’t sync. Gone through all troubleshooting steps: log out/back in + uninstall/reinstall. Now displaying a server issue message.
-
Thomas Gottlieb
(@tgottlieb15) reported
@FitbitSupport Fitbit doesn't support their own claimed warranty. They've screwed me out of a defective watch. Im sure others have the same problem.
-
Ricky Hazel
(@Ricky_Hazel) reported
@seanfox4kc @fitbit Get up, turn around, sit back down.
-
Ceri Hall
(@cerih1301) reported
@FitbitSupport UK user here... Device would not sync, restarted phone and watch several times, reinstalled app - now can't connect server error... When will this be fixed please?
-
B
(@AnonIdentifier) reported
@FitbitSupport Or you could just accept you're having issues, would have thought that was blindingly obvious after it being all over twitter and down detector. Quit getting people to go through ****** troubleshooting when we all know it's a service issue, not device.
-
Bill Beers
(@bbeers4) reported
@FitbitSupport Seems downdetector indicates you have a widespread problem with users starting off failing to sync, following troubleshooting steps eventually leading to uninstalling/reinstalling the fitbit app and getting login failure. Please update the community here.
-
Posing for Pink
(@PosingforPink) reported
@JoshSchroeder89 @FitbitSupport Again. It’s down AGAIN @FitbitSupport
-
Mariela Diaz-Butler
(@tribilindiaz) reported
@FitbitSupport is there a known issue with the app?
-
Jack Greenen
(@Sn1Jacko) reported
@FitbitSupport my phone wouldn’t sync on my app so I disconnected it but now I cannot reconnect my phone? It just says error every time i try. What’s going on?
-
Posing for Pink
(@PosingforPink) reported
@ambientshitpost Fitbit is down @FitbitSupport
-
Rob
(@HorizonZeroRob) reported
@FitbitSupport my Inspire 3 wont connect to my app. I have logged out on the app and now when I go to login it says something went wrong, please help
-
Posing for Pink
(@PosingforPink) reported
@fitbit I will DM but I want to reiterate my earlier post where I stated I’ve already completed all the troubleshooting steps listed above AND your app keeps displaying a server error message @fitbit @fitbitsupport
-
Posing for Pink
(@PosingforPink) reported
@diet_pop @fitbit @FitbitSupport the app is down. Again. Server error.
-
Vicky Beard
(@Vicklb1) reported
@FitbitSupport hey, my versa 4 is having trouble and won’t log my calories, nor will it search for foods. Please can you assist?
-
✝️ Timothy 🇺🇸
(@TimothyW_19) reported
@FitbitSupport Can you actually acknowledge the fact that your app is the problem after the update this morning? “oh, just try reconnecting again.” No duh. We have all tried that before we contacted any support. Mine synced last at 6:05am, then the app updated. Now it won’t.
-
Crazy Clark Lea
(@ClarkLeaYo) reported
@FitbitSupport yo!! Fix your app, it’s whacked out right now.
-
HaylorTuestis
(@TaylorHuestis1) reported
@bookishbish @FitbitSupport They said it’s cause you smell bad
-
Matthew Starkey
(@starkedm) reported
@FitbitSupport I am having connection issues with my Android phone. Already tried the recommended steps. Uninstalled and reinstalled the app. Now, when I try to open the app and try to login via Google, get an error message. Dead in the water right now.
-
Spongpoop SqrPunts
(@McnicholRo25615) reported
@FitbitSupport why do I always have issues syncing and the app not loading up correctly? Fix your ****
-
Billie Rose 🇮🇱 🎗️ 🇬🇧 🇺🇦
(@BillieRose99851) reported
@FitbitSupport Hi! I can't login to my app. I've tried uninstalling, rebooting the watch, turning my phone off, updating the app but now if I try and login it's says 'Oops, something went wrong. Please try again. I can't even login online. When will the app be back up, please? Thanks!
-
Dud Wood
(@dudwood) reported
@FitbitSupport is your server down?
-
Joanne Butterworth MCCT 💙
(@joanne_jobutts) reported
from
Dukinfield, England
@FitbitSupport my Charge 6 won't sync... lost connection yesterday I have been through every step... deleted & reinstalled app... I need to record my steps for @DiabetesUK 1 million steps challeng... please help
-
Yohaï-Eliel Berreby
(@yberreby) reported
@FitbitSupport @Sn1Jacko Definitely an issue on the Fitbit server side. Tried deleting the Android app, clearing its local data, unpairing the device, rebooting it. Can't log back into the Android app now. @FitbitSupport it's on your side.
-
Melissa Oakley
(@Walkergirl66) reported
@fitbit @FitbitSupport I’ve been trying to log on to my Fitbit app and continue to receive server error. Is the app down?
-
Jack Greenen
(@Sn1Jacko) reported
@FitbitSupport I’ve tried, and now I can’t log back in, it’s saying server error so the problem is your end guys
-
Apollos Cassian
(@T4Peace) reported
@fitbit @madebygoogle it's unbelievable there's an outage?! The data on my watch should be able to sync with my phone! If I can't depend on Fitbit to be consistent at this stage in the game then it's time to look elsewhere.