Is Fitbit down?
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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Fitbit reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Fitbit. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fitbit users through our website.
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Device Failure (31%)
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Online Features (19%)
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App Crashing (19%)
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Website Down (15%)
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Sign in (8%)
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Errors (8%)
Live Outage Map
The most recent Fitbit outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ipswich |
Device Failure | |
 Woodbine |
Sign in | |
 Bigastro |
App Crashing | |
 Winnipeg |
Online Features | |
| Onley |
App Crashing | |
| Lakeland |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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Bella
(@iimogenm) reported
@FitbitSupport Problem is still persisting…
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Kornik
(@kornelia731) reported
@teejay814 @FitbitSupport It’s down for me too. I’m not doing all this resetting, downloading app and redownloading thing again. Clearly it’s their network issue.
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Kathie Hogg
(@HoggKathie) reported
@FitbitSupport Still an issue….day 2
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Hurricane Fiona from 🇨🇦
(@Princess__Fiona) reported
@FitbitSupport My Fitbit is still not syncing from yesterday. I have tried all of the troubleshooting. I can't access the website to file support. Please help.
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Fred Norman
(@fredn2) reported
@FitbitSupport Fitbit app is not syncing and incorrect steps and data.Been like this since yesterday. You have not fixed the issue.
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Smashley McCool
(@SmashleyMcCool) reported
@FitbitSupport why is my entire Menstrual Health data all of a sudden completely deleted?! Are you kidding me? You broke your app 2 days in a row and when it comes back something extremely important is just gone?! FIX THIS!!
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CamilleHowe
(@Weevos) reported
@FitbitSupport Anyone else having trouble with their “Find Phone” app? 📱😱
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JenniferV
(@jenvec) reported
@FitbitSupport My Fitbit won’t sync… can you help?
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Vicky
(@vicwin001) reported
@FitbitSupport Same issues overnight. No sleep score again and all my data is broken. Not even going to bother wearing the device today.
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cass 🌙✨
(@kaztlees) reported
@teejay814 @FitbitSupport Mine is also not working
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elliecat42
(@elliecat42) reported
@FitbitSupport Still won’t properly sync or provide sleep score. I’ve tried every trouble shooting instruction and then some. This has been going on for over 60 hours. Please fix this asap. :/
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Lock Trump Up NOW 🌊
(@KarenThose) reported
@FitbitSupport @bigonazzi So users are having the same problem over and over and over again while you fob them off with "try this, try this" while hundreds of people know it's on your end-- and your response is to say premium is nonrefundable. We will see! You can't charge people and not provide it.
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That Sarah Chick
(@The_Sarah_Chick) reported
@FitbitSupport My Fitbit is messed up like yesterday morning again. I've had Fitbit for many years and I've never had an issue. And now yesterday and today. I'm very frustrated.
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D.Mahovlich
(@DMahovlich) reported
@FitbitSupport Everyone in my workweek challenge is still unable to sync, we are missing steps, watches aren't correct etc... tried restarting watch/app, shut off blue tooth, reload app etc. Nothing is fixing it. I'm in Ontario Canada. I'm guessing the issue came back after fixing?
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Gene Stoker
(@GeneStoker) reported
@FitbitSupport Hello, My Charge 5 is not working, it's fully charged but dead. The app is working however. What do I do? Thanks
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peopleRpeople
(@Rickstar646) reported
@FitbitSupport Down again? Like yesterday? Groundhog day??
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Barbara Merritt
(@PommieMommie65) reported
@FitbitSupport Day 2 of my Luxe not working...please fix the problem.
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nadia 🖤
(@tsunqueen) reported
@FitbitSupport My Fitbit is still down. Won't sync. I thought there was an issue with my device and removed it but now I'm unable to add it back.
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Nathan
(@nathan5627) reported
@FitbitSupport I didn't notice any issues yesterday with syncing, but seem to have the same problem as all these other people and keep getting "Couldn't sync your Charge 4" messages today.
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Ildefonso Camargo
(@ildetech) reported
@FitbitSupport it is down again, yes. "DownDetector" confirms this with over 2000 reports. Will not waste time with "troubleshooting", it is unlikely 2000 people are having the same "on their side" problem, this is Fitbit.
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Dennis Lokey
(@DennisLokey) reported
@caseypicker @fitbit @FitbitSupport Same here. This all happened after the balloon was shot down. Just saying…
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Bob Slawson
(@BobSlawson1) reported
@FitbitSupport You have patently *not* resolved the issue. There are still many many people experiencing problems. Stop wasting everybody's time with your useless advice to logout/restart etc. Fix things at your end and start communicating and stop deceiving!
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Louisa Tavakoli
(@lltavakoli) reported
@FitbitSupport Getting the same error messages again as yesterday. Cannot sync.
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Eva Marie Kelly
(@EvaMarieKelly10) reported
@FitbitSupport I have tried all of the suggested procedures but issue remains
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Mary Holding
(@MaryHolding7) reported
@FitbitSupport The issue has not been resolved. I have the same issues I had all day yesterday.
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Nicki Bell
(@NickiBell7) reported
@FitbitSupport My Fitbit is not working again. No data from last night.
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C V
(@ChrisVanD315) reported
@FitbitSupport It is down again and when trying to pair it keeps saying code is invalid.
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FeBoggi 🇧🇷🇨🇦
(@FeBoggi) reported
@caseypicker @fitbit @FitbitSupport Down. Worst support service ever.
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Glenn B
(@glenn_1966) reported
@FitbitSupport @AllieJayIsHere Finally you acknowledge that there still is an ongoing issue with your app / servers. Let’s get this resolved please !!!
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ap ➕ same usern*me at 🐘 📰 📸 etc. !!!
(@anniep_____) reported
@FitbitSupport 100% still down