Fitbit status: device issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Fitbit reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Fitbit users through our website.

• Errors (33%)
• App Crashing (23%)
• Device Failure (17%)
• Online Features (10%)
• Sign in (10%)
• Website Down (7%)

Live Outage Map

The most recent Fitbit outage reports came from the following cities:

City	Problem Type	Report Time
Issoire	Errors	2 days ago
Dillenburg	Errors	2 days ago
Paris	Website Down	13 days ago
Bigastro	Sign in	1 month ago
Gilbert	Online Features	1 month ago
Reutlingen	App Crashing	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GHF Ph.D 💙🧬🇺🇦 (@forbesygordi) reported 8 minutes ago

  @FitbitSupport hello the strap retainer for my Inspire 3 has broken off the strap - could you possibly send me a new one? I have a very disappointed son here :(

• 
  John OConnor (@jeoconnor56) reported 8 minutes ago

  @fitbitsupport, my android fitbit app (version 4.6) doesn't have the option to move my data to Google, as shown in your online help page. How can I move my fitbit data to Google? Thank you.

• 
  Thomas (@Type5Thomas) reported 9 minutes ago

  .@FitbitSupport The fact that you all turned off the ability to assign weigh-ins to a user on my Aria scale isn't going to make me buy a new Fitbit scale. It's going to make me never buy another Fitbit scale again. Absolute garbage move.

• 
  🚩 राजीव कौशिक 🚩जय हिन्द (@JindagiKyaHey) reported 13 minutes ago

  @FitbitSupport since morning trying to pair the watch with app but nothing is happening. WHAT A POOR TECHNOLOGY 😭UNABLE TO UNDERSTAND WHY PEOPLE USE FITBIT

• 
  Constable Jones (@Dave25480117468) reported 14 minutes ago

  @FitbitSupport your watches are junk, just stopped charging. Cleaned the charger, swapped sources and restarted. Still nothing. Threw it out. Total garbage.

• 
  ⚔️Tala Smith⚔️ (@Tala_NoExcuses) reported 16 minutes ago

  @FitbitSupport I’m not paying for Fitbit premium to have Google garbage. Thanks so much for selling out. It looks like utter trash now. I will probably be canceling my paid subscription.

• 
  Harikrishna (@_harikrishna_) reported 16 minutes ago

  Hey @FitbitSupport My Versa4 is stuck on the "Connected" screen. I've tried restarting the device and I get the same issue every time. How do I fix this?

• 
  Shaun Thomas (@BonesMoses) reported 20 minutes ago

  I'm about to throw my @fitbit Charge 5 in the trash. Some time after Google took over, the App just launches to a blank screen half the time until I reinstall or clear cache/data. Are there any good alternatives I should consider?

• 
  Jessica Young (@Jessicayoung_99) reported 20 minutes ago

  @bookishbish @FitbitSupport Day 8 for me since this issue popped up

• 
  David Martinez (@DMARTINEZ_85) reported 20 minutes ago

  @FitbitSupport Took all those steps, still not working.

• 
  Kristin Mulvenna aka We Love You Austin (@kcsizzle) reported 22 minutes ago

  @FitbitSupport Are you going to fix the bug from March 2026, for the calorie deficit issues …

• 
  Villanova Fan (@novafan1976) reported 23 minutes ago

  @FitbitSupport your new @googlehealth app is absolute trash. Time to trade in my pixel phone and pixel watch 4 and just get an iPhone and Apple watch. Just a terrible redesign. Looks like a first grader did the UI #

• 
  Rakesh R (@rakeshmoorthy) reported 23 minutes ago

  @GoogleIndia I have an in-warranty Fitbit that is not working and there seems to be no way to claim the warranty. What do I do? @FitbitSupport @FitBitIndia

• 
  temoc (@temaska_) reported 24 minutes ago

  @FitbitSupport this didn't help

• 
  Rin (@orbitael) reported 27 minutes ago

  @FitbitSupport Inspire 3 hasn’t been able to connect to my device since yesterday. Seems to have randomly lost connection in the afternoon and now can’t connect to Bluetooth Turning Bluetooth off & on didn’t work Nor did turning off & on my device Find my phone also not working

• 
  SANJEEV SETHI (@sanjeevsethi1) reported 29 minutes ago

  @FitbitSupport hi..I am having issues with my fitbit charge 5. The screen has gone blank. Tried all troubleshooting but nothing is working. The logo comes on after pressing the button 3 times on the charging cable. But the watch does not reboot. Please help

• 
  ও ღ (@Zoe24354074) reported 29 minutes ago

  @FitbitSupport Hi, I’ve done all of that and also spoke to support. They said it was a known issue I was just hoping it would be sorted.

• 
  sb (@redlionny) reported 36 minutes ago

  @edwoodplan9 @FitbitSupport I have the same issue

• 
  S. AI (@saisthelimitt) reported 36 minutes ago

  @googlehealth can y’all fix the running stats on the new app??? Firstly, I start the “Run” on my Pixel Watch 4 and once I end it, it somehow ends up as “Workout” on the Health App and no stats. I change it to Run and only GPS is displayed but no cadence. @FitbitSupport

• 
  Mat (@mirko_atlas) reported 36 minutes ago

  @FitbitSupport Fitbit 4.58 issue

• 
  michelle ormsby (@michelleormsby) reported 40 minutes ago

  @FitbitSupport plesssse help! Demented trying to do the forced change over to Google!!

• 
  Constable Jones (@Dave25480117468) reported 41 minutes ago

  @FitbitSupport your watches are junk, just stopped charging. Cleaned the charger, swapped sources and restarted. Still nothing. Threw it out. Total garbage.

• 
  Stephanie McCrae (@smccrae13) reported 42 minutes ago

  @FitbitSupport is there a known issue with syncing at this time? I have hit all my active hours in my device but they are not showing in the app?

• 
  Rene (@rnnom) reported 43 minutes ago

  @FitbitSupport help!! My versa 4 won’t charge, showing a big red ❌ tried everything that was recommended, I did a full restart and now since my battery is low it can’t find anything?? Super frustrated!

• 
  Michael Baine (@MichaelBaine) reported 44 minutes ago

  @HollyDolly1708 @fitbit @Vitality_UK Yep me too. The app is always plagued with issues. They keep brushing over it. They need to actually fix some fundamental issues.

• 
  John Janis 🦞 (@johnjanis) reported 49 minutes ago

  @FitbitSupport The new Fitbit app is terrible. I woke up this morning to discover my Fitbit app was updated. My Fitbit is now useless. Bloated piece of software crap. Goodbye #Fitbit, #Google ruin what I bought from you. Normal people don't have hours to relearn your app.

• 
  rachel mackinnon (@rachelmackinno2) reported 49 minutes ago

  @FitbitSupport disappointed when I get a new watch and support keeps telling me that they know of the issue and are working hard looking into it. It has been months. Isn't it false advertising stating you have voice assistant and voice text on a watch then dont allow it?

• 
  Plan 9 From Outer Space (@edwoodplan9) reported 60 minutes ago

  @FitbitSupport my charge 6 will not sync to iPhone. tried all the “fixes”. Rebooted Charge 6. Uninstalled and reinstalled app. Turned phone off. When Charge 6 does appear in Bluetooth menu it’s missing info symbol that tells it to forget this device. Pls help.

• 
  Jason (@megabyte682) reported 1 hour ago

  .@madebygoogle my Pixel Watch 3 is still broken from months ago and you .@FitbitSupport refuse to do anything. Blame each other and blame software. No real fix. I think I'm done with #madebygoogle products. Even this Pixel 10 is subpar. Waste of money.

• 
  Jessica Young (@Jessicayoung_99) reported 1 hour ago

  @FitbitSupport Can you fix this please? It’s been 2 days.