Fitbit

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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

Problems in the last 24 hours

The graph below depicts the number of Fitbit reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Fitbit Outage Chart 02/16/2026 09:05

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Most Reported Problems

The following are the most recent problems reported by Fitbit users through our website.

  1. Errors (30%)

    Errors (30%)

  2. App Crashing (20%)

    App Crashing (20%)

  3. Online Features (19%)

    Online Features (19%)

  4. Device Failure (16%)

    Device Failure (16%)

  5. Website Down (13%)

    Website Down (13%)

  6. Sign in (3%)

    Sign in (3%)

Live Outage Map

The most recent Fitbit outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesTucson App Crashing
United StatesGuilford Device Failure
FranceBrest App Crashing
GermanyBerlin Errors
United KingdomBarrow in Furness Website Down
United StatesElyria Online Features
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • AshleyLPatten Ashley Patten (@AshleyLPatten) reported

    @CelticLegends2 @FitbitSupport I’m having the same issue this morning, as are lots of people per downdetector

  • PeterWalker2727 Peter Walker (@PeterWalker2727) reported

    @tillbrook @FitbitSupport App briefly starts then closes. Toggling Bluetooth, deleting & reinstalling app etc. not working. Server issue? The Fitbit (automated?) response is the same old advice which assumes the fault is with individual users/devices. I guess we’ll all have to wait until they sort it out.

  • AnnetteMuttler Annette Muttler 🇨🇦 (@AnnetteMuttler) reported

    @FitbitSupport My FitBit app keeps crashing. I’ve tried all the recommended steps and it’s still not working.

  • Whenmouf Kathryn Wilson (@Whenmouf) reported

    @FitbitSupport Pointless as it’s clearly problem on your side. So many people having same problem

  • laffin33 Patti G (@laffin33) reported

    @FitbitSupport not able to open app this morning. Closes quickly when I press on it. Tried restarting , removing and adding again etc etc Is there a problem?

  • WandaLance5 Wanda Lance (@WandaLance5) reported

    Reinstalled my app and @fitbit STILL won’t open up without shutting down immediately. @FitbitSupport what is going on?

  • noseynessie Vanessa Grendahl (@noseynessie) reported

    @FitbitSupport my app is crashing, I’ve done everything. Seems like a common issue this morning. How do I fix this?????

  • robinlamb Robin 😎 💙 (@robinlamb) reported

    @jbmedia_art @FitbitSupport Sadly, that doesn’t help if you have to log in. 😕

  • CharlieFenton2 Charlie Fenton (@CharlieFenton2) reported

    @FitbitSupport Done but again seems to be an app wide issue. Now have 1,016 reports of it being down.

  • BeckylowLow Becky Low (@BeckylowLow) reported

    @fitbit there’s clearly a massive issue with the fitbit app today it shuts down almost instantly! We’ve all tried forcing restart, restarting the phone and also switching from wifi to 4g and blue tooth on and off… app and restarting and deleting and reinstalling app, please help

  • T1_Lesley Lesley Ross (@T1_Lesley) reported

    @fitbit what’s happening with the iOS app. It won’t open. Everything is up to date. It just won’t open even with no apps running in the background. There’s a large number of people having the same issue if you go to the forums

  • DonNekoRD DonNeko (@DonNekoRD) reported

    @fitbit @priestfieldlad Rebooted phone twice and even reinstalled app and it won’t work. Wife having the same problem.

  • NinaDeFelice8 Nina DeFelice (@NinaDeFelice8) reported

    @CardiffGooner1 @fitbit Wonder what the issue is

  • markephillips2 Mark Phillips (@markephillips2) reported

    @FitbitSupport the app on my iPhone seems to be crashing every time I open it today. I have hard reset my phone, deleted and reinstalled the app, and nothing has worked. Is this a known issue?

  • DarthZenos Evan Lillianthal (@DarthZenos) reported

    @FitbitSupport @fitbit woke up this morning and the app doesn’t launch. I’m not the only one having this issue

  • Canraider Catherine Pitt 👻 (@Canraider) reported

    @FitbitSupport app keeps crashing, have tried deleting the app, turning off wifi and Bluetooth and shutting off phone. It seems the issue is on your end.

  • ExecConnexions Executive Connexions (@ExecConnexions) reported

    @FitbitSupport Any time line on a fix for the app crash currently being experienced?

  • Wheedle_Dee David Wheedle (@Wheedle_Dee) reported

    Hi @FitbitSupport Seems that I'm suffering the same crashing issue that others are, since updating FitBit app to 3.76 on iOS. Phone restart and App delete/re-install have no effect. Seems that I'm not alone. Do you have an update on this issue to share?

  • an_catherine Catherine An (@an_catherine) reported

    @FitbitSupport : My app keeps crashing. i’ve uninstalled and reinstalled, turned my phone off and on, turned bluetooth and wifi off and on multiple times. Can you please help?

  • amuNoVA Ann Urralburu (@amuNoVA) reported

    @FitbitSupport I’m also having the crashing app problem. I’ve restarted my iPhone and closed everything else, but nothing helps. Please fix ASAP!

  • silentaug ... (@silentaug) reported

    @JonathanBliss @FitbitSupport Yeah I think you’re right. Same for me. Same iOS. 14pro. They’ll need to fix on their end I think

  • MmollyAdamms molly ❄️ (@MmollyAdamms) reported

    @FitbitSupport @rachelborgars this is happening to a lot of people so it sounds like a fitbit problem, not user error

  • Heather09958196 Heather Allen (@Heather09958196) reported

    @FitbitSupport my app keeps on shutting down when I open it. i’ve tried force quiting it, deleting the app then re-downloading it, restarting my phone. Is this a know issue?

  • kristinb220 Kristi (@kristinb220) reported

    @FitbitSupport my app keeps crashing. I’ve reset my phone, checked Bluetooth and did the app update. Help please!

  • CartwheelKevin Kevin Hadas (@CartwheelKevin) reported

    @FitbitSupport Both of our Fitbit apps keep crashing on out iPhones. #fitbitcrashing Is anyone else having this issue?

  • suzyduncan11 Sue Duncan (@suzyduncan11) reported

    @FitbitSupport I can’t open the app, it closes immediately. I have tried all the suggested fixes and none work, please help

  • BernardeRooney Bernarde Rooney💙 (@BernardeRooney) reported

    @FitbitSupport Is there a problem today with your app ? It crashes every time I try and open it.

  • JenJRowan Jennifer Rowan (@JenJRowan) reported

    @FitbitSupport app keeps crashing, asking me to login. Been happening for about 15 minutes. Known issues?

  • CardiffGooner1 Victory Through Harmony (@CardiffGooner1) reported

    @FitbitSupport @PaulFen60088158 Still giving out this useless advice that does not fix the problem!!!!

  • babsom Babla Karthamada (@babsom) reported

    @FitbitSupport hi there I’ve tried deleting and reinstalling the app. It keeps crashing on me. Please help