Fitbit down? Current status and problems

Problems in the last 24 hours

The graph below depicts the number of Fitbit reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Fitbit users through our website.

• App Crashing (29%)
• Device Failure (21%)
• Online Features (17%)
• Website Down (13%)
• Errors (13%)
• Sign in (8%)

Live Outage Map

The most recent Fitbit outage reports came from the following cities:

City	Problem Type	Report Time
Noida	App Crashing	5 days ago
St. Louis	Device Failure	9 days ago
Grenoble	Device Failure	11 days ago
Paris	App Crashing	13 days ago
Köln	Online Features	15 days ago
Rotterdam	Errors	18 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Becca (@Becca97380781) reported 5 minutes ago

  @FitbitSupport hey there, recently got an update on my versa lite. It's not even a year old, and I don't often have bluetooth on. However, my battery is draining in less than 24 hrs. What can I do to fix this? I have never had this problem before.

• 
  Bhagwat'z (@sagarbhagwatz) reported 6 minutes ago

  @fitbit @FitbitSupport Probably the same terrible design and flaw like Ace 2..

• 
  Marion Shanly (@mazzatgiz) reported 9 minutes ago

  @FitbitSupport hi my Fitbit Alta HR has not logged my walk sleep or active mins in last 24 hours And I've really stepped up my exercise regime please help

• 
  Chris Hovington (@ChrisHov) reported 10 minutes ago

  @fitbit @FitbitSupport @FitbitUK only just bought my new Fit Bit Surge 4 and it has basically just fallen off on my way to work, poor quality strap & £129 lost. Not Happy.

• 
  Lynda Mason George (@LyndaMMG) reported 10 minutes ago

  @FitbitSupport help to cancel subscription anyone???

• 
  Craig L (@Mancunia16) reported 11 minutes ago

  Shocked at the appalling quality of @FitbitUK @fitbit products. Just had to post my 9 week old sense (top of the range apparently) as it died. sons too 3 weeks ago. Same as 2 of my ionic units. Of 3 devices 4 failures (133% fail rate!). Imagine fuss if @Apple were so poor?

• 
  Cameron Oates (@ccameronoates) reported 13 minutes ago

  @FitbitSupport Already done all that, this is a problem on your end, every single time this has occurred it’s ended up being a server issue, this is not the first time this has happened

• 
  Marco Pedroso (@MARCOPEDROSOJR) reported 14 minutes ago

  @FitbitSupport Hello there. I've recently bought a Versa after my Blaze finally failed after 4 years and I'm disappointed about the battery life. I've gone through your forums but nothing worked. The battery lasts less than 48h. Can you help me? I love it, but it's rough as it is

• 
  Kirk Peterson (@kirkpeterson8) reported 17 minutes ago

  @FitbitSupport Hi there my sleep tracking is currently not working.

• 
  Elaine Locke (@lainybobs84) reported 17 minutes ago

  @FitbitSupport This is the first page then when you click on product to add to basket the 2nd picture is what comes up. Seems I'm also not the only person having this issue. Same thing happens on a computer too.

• 
  DeeLove (@3DD50) reported 21 minutes ago

  @FitbitSupport My band won’t stay on. Please help.

• 
  Kellie Korhonen (@kelliejkorhonen) reported 22 minutes ago

  @FitbitSupport I have a Sense and the estimated oxygen variation graph has been missing in my sleep reports for the last three days. Is this an issue?

• 
  Megan Bauer (@blitzkriegbauer) reported 22 minutes ago

  @fitbit @DeepakChopra Chopra’s a hack - stop pushing him on me with notifications every time I sign in.

• 
  Megan Bauer (@blitzkriegbauer) reported 28 minutes ago

  @fitbit @DeepakChopra He’s a hack - no more annoying notifications every time I sign in.

• 
  Stella 🌟 (@LiveLikeMusic5) reported 35 minutes ago

  Apparently my fitbit is fine, their app just sucks for Android and most users are having a problem syncing any fitbits to it. I found out this has been going on for users for over a year too! Do better @fitbit!!! 😡

• 
  Rhiannon Jones (@smartestmommy) reported 37 minutes ago

  @StevanG @FitbitSupport I’ve noticed a large group of us in the fitbit forums have Versa2s that suddenly stopped tracking sleep/HR a few days ago. No fix seems to work and factory reset completely killed mine it seems.

• 
  Scott Casanova (@scottcasanova) reported 38 minutes ago

  What the **** @fitbit? For the second time a Charge 3’s display has crapped out on me. Still works fine, just can’t read anything on the face of it. This is the second one to do this. 🙄

• 
  christina1697@gmail. (@christinIa16972) reported 39 minutes ago

  @FitbitSupport my versa 3 will not connect to my wife modem. Is there something else I need to do to fix it?

• 
  uckfayumptray (@heartksm) reported 44 minutes ago

  @fitbit @Pac12Network @StanfordMed My 3 month old Versa 3 is no longer tracking floors. How do I get help?!?

• 
  Annette Dashofy (@Annette_Dashofy) reported 45 minutes ago

  @FitbitSupport It's functioning normally this morning. All-day yesterday, it wouldn't let me log in on my phone, stated my password was incorrect but said Fitbit dot com was down when I tried to reset it. I could log in on my tablet but it wouldn't sync.

• 
  Marjolein/Kaiser 😷 💉 (@AmsterdamNurse) reported 46 minutes ago

  @FitbitSupport is there an issue w syncing to @MyFitnessPal

• 
  Carolyn Otley (@CarolynOtley) reported 46 minutes ago

  @FitbitSupport I think you’ve misread the thread @FitbitSupport - I’ve not got a problem myself?

• 
  Andy Will (@AndyDavidWill) reported 47 minutes ago

  @FitbitSupport Same problem, its only when I select the Sense.

• 
  Hardik Shah (@hardikrshah007) reported 49 minutes ago

  @FitbitSupport Is there any plans to support Spotify offline in the future? I live in India and both Deezer and Pandora dont work here. Disappointed with upgrading from Versa 2 to 3, no longer can njoy music on my runs

• 
  Cheryl (@Cherylghosh) reported 49 minutes ago

  @FitbitSupport I bought a versa 3, a week ago, first 3 days it connected well. Now last 4 days I am struggling as it disconnects and no notification is shown in the watch, restarting phone and watch. If there a place in Bangalore India that I can get help. Amazon isn't helping..

• 
  Frances King (@Frances20158823) reported 51 minutes ago

  @FitbitSupport hello. My Fitbit Inspire HR is going mad! Today I'd done nearly 15,000 steps but now it says 7000! Other days it suddenly adds lots of steps for no reason! Please could you help? Thank you

• 
  Zita ™ (@MsNorthman1) reported 56 minutes ago

  @FitbitSupport my versa 2 has stopped tracking my sleep and heart rate over night, done all the instructions on the community and still no green light only just over a year old ! Please help

• 
  JJ (@JayJoachim76) reported 58 minutes ago

  @drazbad @fitbit Bad Fitbit

• 
  WW⛵ (@YinYangIsReal) reported 59 minutes ago

  @FitbitSupport The Tone and Lift your Butt 3 week program is not functional. There is no program. Only an error message when clicked on.

• 
  Melinda Weeks (@Melinda00986268) reported 60 minutes ago

  @FitbitSupport my fitbit apps have never loaded after around 2months. Have told about this issue before and still having the same issues