Is Fitbit down?
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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Fitbit reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Fitbit. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fitbit users through our website.
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App Crashing (32%)
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Sign in (28%)
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Errors (21%)
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Device Failure (11%)
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Online Features (4%)
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Website Down (4%)
Live Outage Map
The most recent Fitbit outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Pataskala |
App Crashing | |
| Kenney |
Sign in | |
 Ingelheim am Rhein |
App Crashing | |
 Monmouth |
Errors | |
 Port Moody |
Online Features | |
| Jackson |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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Skye💕
(@SkyeBaybeex) reported
@hugo36c @FitbitSupport Fitbit has been down all morning 😩 I've been trying to sync my progress but it logged me back out and won't log me back in now 😴
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ᴘʀɪʏᴀ
(@priyasapne) reported
from
Toronto, Ontario
@Fitbit has been down this AM and I am inclined to call it a day as I am not ready to be a functioning adult without knowing how my sleep was (I slept poorly, thank you for asking) in graphical form. And my bpm! Steps! Zone minutes!
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Kari
(@KeHri86) reported
@FitbitSupport I noticed that you updated the iOS app today, and now my Fitbit won’t sync to my phone. I’ve unpaired and re-paired, restarted my Fitbit, restarted my phone, and nothing. Help!
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TheBoneCounter
(@TheBoneCounter) reported
@FitbitSupport How about a message that servers are down instead of "couldn't sync" leading to instructions to "fix it" that we waste our time on before discovering everyone else in the world is having the same problem?
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Eleanor
(@eleanorward_) reported
@FitbitSupport hi is there a problem with the app? It won't log me back in?
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BERTUS
(@bertothebennett) reported
Yo! @FitbitSupport are y'all having app problems? Something is buggy!
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Catboy Boyfriends 4 Some, Mini flags for others
(@Rainbw_mansion) reported
@Fitbit wins the day as the biggest piece of ****, lmao. Can't get into the app, can't get into the chat, on hold forever, just gotta love it. All this so I can get $3 a day for health insurance. -____-
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Heather Lynn mathias
(@HeatherLynnmat2) reported
@Shumilady @FitbitSupport I am having the same issue sweetie i had to reset my phone the other day and just now putting my watch back on and it won't work
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Vince Low
(@ralphy006) reported
@FitbitSupport I cant login. What happened to you @FitbitSupport ? I switched back to fitbit after wearing an apple watch and was excited..but ive been disappointed. Sleep tracking doesnt work unless i keep my app open. Calendar reminders keep popping up over and over. Now i cant login. Sad
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Steve Holbrow
(@OldSteve55) reported
@FitbitSupport Hi, is the App currently not working? My Android and wife's OS both not working.
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be happy
(@CHOLIS75) reported
@FitbitSupport your App is down again...it's always, always something with Firbit...#worstpurchaseever
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Ruth Chrystie
(@MissRHC) reported
@FitbitSupport It looks like it’s still down. I can’t get in at all? When will it be back up and running pls?
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Sam Crawford
(@smudge_stick) reported
@FitbitSupport Is this still down? I didn't have problems until this morning and now it won't sync or log anything. I tried force stop and restarting my phone. Afraid to delete the app/log out/unpair based on other people's experiences
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MichelleYvone
(@MichelleYvone) reported
@FitbitSupport Currently unable to log into Fitbit and when I was able to earlier today all my challenges disappeared.... please help!!!!
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Amy🍷
(@acretin) reported
@SkyeBaybeex @hugo36c @FitbitSupport Haven't been able to sync all morning either. Tried disconnecting bluetooth and reconnecting. Still not working.
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paul shaw
(@paulsha71202643) reported
@coffeeandcats89 @FitbitSupport I've got the inspire hr 2 and mines been down past few hours and carnt even set up a themed challenge for tomorrow.u spend all this money on the products and since Google as taken over its broken. Why fix something that was not broken ???
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Steph Healey Sond
(@StephHealey) reported
@FitbitSupport My Fitbit will not sync, I logged out and as I try to log back in it says opps something went wrong try again. Is there a problem with Fitbit at this time?
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Kuba Stolarski
(@kubasto) reported
Seems like @fitbit is having some server issues today? @FitbitSupport can you confirm?1
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Ellie Woods
(@TheBookCaster2) reported
@JoseBer91688730 @fitbit i know i’m not fitbit, but it seems like their apps currently down (at least from scrolling through twitter/my constantly trying to sync my own fitbit).
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omega sevron
(@omegasevron) reported
@FitbitSupport Hi I've just spent £150 on my girlfriend's fitbit versa 2. I can't register it because of server problems? Can I have the product I've paid for?
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Heather Lynn mathias
(@HeatherLynnmat2) reported
@FitbitSupport Would it still be down today i mean i am trying to set my watch back up to my phone i wanna know will it be back up today
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Ankit Gupta
(@GrowthChap) reported
@FitbitSupport Still no resolution of the problem. My watch stopped working post the firmware update, just like 1000s more. Why there is no resolution, your support n PlayStore is filled with complaints, why there has been no action? #CustomerSatisfaction #Fitbit
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Barbara Barfield
(@BarbaraBarfield) reported
@FitbitSupport I have restarted my phone. Tried unlinking blaze, but now won’t link back saying the server is unavailable. What is the ETA on fixing this?
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Savvy Jess, the Zen Barbarian
(@jessmlilly) reported
So it's not you. #Fitbit servers appear to be having issues. I think it is their auth server, but I'm not 100% sure. Anyway, let us know when it is fixed, @FitbitSupport and Thanks!
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Leanne O-J
(@LMOJ) reported
@FitbitSupport any eta on when your server issues are going to be resolved?
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Michelle Robinson 💜
(@StrongWalkAlone) reported
@fitbit I spent 42 minutes on hold to then be cut off. I have a fault with my fitbit. It never synchs to my app unless I manually refresh. I have unistalled the app & reinstalled it. I now am receiving a message on sign in saying fitbit is unavailable. Please can someone help
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Barbara Barfield
(@BarbaraBarfield) reported
@bbsprite @FitbitSupport I’m having the same problem today.
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Regina F. Calabrese
(@reginacalabrese) reported
@FitbitSupport @kplaner26 Oh good, I’m not crazy. I removed the FitBit device from my phone and it took almost 30 minutes of wrestling with error messages just re-add it. Still won’t sync.
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Helen Smith
(@hsmith2031) reported
@liddoliddo @fitbit @FitbitSupport Having the same issue. So frustrating
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Funwithsharps
(@funwithsharps) reported
@FitbitSupport Why do moderators delete comments on the help forum that mention that they delete comments to silence people who have had continued issues that are unresolved?