Is Fitbit down?
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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Fitbit reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Fitbit. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fitbit users through our website.
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Errors (30%)
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App Crashing (20%)
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Online Features (19%)
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Device Failure (16%)
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Website Down (13%)
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Sign in (3%)
Live Outage Map
The most recent Fitbit outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Guilford |
Device Failure | |
 Brest |
App Crashing | |
 Berlin |
Errors | |
 Barrow in Furness |
Website Down | |
| Elyria |
Online Features | |
| Mulhouse |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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J9DH
(@J9DH) reported
@FitbitSupport @fitbit Is it going to be a regular event of #fitbit being down? #fitbitdown #frustrating
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Virginia McClane
(@VirginiaMcClane) reported
@FitbitSupport down again- from bad to extremely awful
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Sutter Kane
(@SutterKanes) reported
@fitbit so out of the blue the tracker on my cpu dont work you guys say i need a cell phone now, how is that good business. i buy your product works fine then today errors i contact support they say you need a cell phone cpu stopped in 2022 but its 2023 last time i checked. #HELP
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Jennifer
(@jtkcmo) reported
@FitbitSupport @Mikepatjr website and app are both down.
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Dave Nickless
(@davonick73) reported
@FitbitSupport my fitbit app is down too #Fitbit #Fitbitdown
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amanda865
(@amanda865) reported
@FitbitSupport @Mikepatjr Seems like another Fitbit wide issue like last time. How many people are you gonna make going through all these ridiculous steps before you admit it's a problem with your system. Not user error. System wide error.
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EvilPinkFluffyBunny
(@PinkEvilBunny) reported
@FitbitSupport Down again!
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Sam Barnett-Cormack
(@narco_sam) reported
Well, @FitbitSupport is back up now. Still disagree with the way they handled error reports, though.
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Kristie Fellows
(@fellowsk) reported
@FitbitSupport Certificate issue? Seems like it. Multiple services are reporting that you're down.
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𝓔𝓭𝓮𝓵 🌻
(@thisisedel_xo) reported
Fitbit sync is down again , every few weeks I continuously have this issue where I can’t sync my stats 🙄 please sort it out @FitbitSupport
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Susan
(@susanelizabet28) reported
Dear @FitbitSupport Down again. This company was so much better before the Google monster ate you. Next tracker will be a non - Google device.
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ahd 🦋
(@bcztheinternet) reported
@FitbitSupport why is the app down and how long is it going to take to start working again
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Lamb Bubble
(@lamb_bubble) reported
@FitbitSupport honestly I'm just curious what's causing the issue of it not working since 5:45am. nothing says why or when it might come back.
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Nathan Watson
(@DevNfw) reported
@FitbitSupport trying to sign up for fitbit on new device / new account, "Fitbit down for maintenance", others seeing same issues ... Android / Pixel-Watch
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jgem284
(@gbe284) reported
@FitbitSupport @Mikepatjr agreed, app, web page, everything is down
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Kirsten Elliott Swift 🇺🇦 🌻
(@KirstenTElliott) reported
@FitbitSupport It's down again. Fixit, fitbit.
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Aditya Bhong
(@AdityaBhong) reported
Fitbit customer support was also unable to resolve the issue. Instead, they sent me an email stating that they accept the device is defective and suggested to buy a new one. Pathetic customer support by @FitbitSupport @FitbitIN.
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Kimberly Mitchell
(@Kdrisi01) reported
@FitbitSupport I feel like Fitbit is down more often than not. What’s the deal?
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Souvik Das
(@Souvik_Mcet) reported
@FitbitSupport I received a replacement band for my Fitbit Sense. But replacement band is also not in usable condition due bad built quality. How to claim warranty for replacement band ?
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Julz☀
(@jvennard14) reported
Why does @fitbit suck so bad? This is two of my watches that have broke just after a year of owning them? And all @FitbitSupport does is offer 10% off a new one. Lol
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A. Rivera
(@bloodravenlib) reported
Oh ******* hell, looks like @fitbit @FitbitSupport is down yet AGAIN. This #fail is starting to become a semi-regular nuisance and persuasion to find alternatives.
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Ellie
(@MissyJerome1966) reported
@FitbitSupport Is fitbit down? It won't sync at all
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lisa
(@lisazanndalton) reported
@FitbitSupport are you currently having problems with your servers? I am getting an error message when I try to sync my charge 5
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☆𝓼𝓽𝓮𝓯𝓯 𝓪𝓷𝓷𝓲𝓮☆
(@DoNotDuplic82) reported
@FitbitSupport @das_ouch Experiencing the same, @FitbitSupport. My last sync was 7pm pst last nite. Not working at all today.
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☆𝓼𝓽𝓮𝓯𝓯 𝓪𝓷𝓷𝓲𝓮☆
(@DoNotDuplic82) reported
@FitbitSupport @tweeting_ann It's saying Fitbit is down. Can't even force anything off or unpair, etc.
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Dave Nickless
(@davonick73) reported
@Miguel9t5 @FitbitSupport @Jess_Ryan_ I'm having the same issue. And yes I do have Internet connection! Tried both my phone 4g and home WiFi
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Ann. ⚩
(@tweeting_ann) reported
@FitbitSupport I just wished that for once you wouldn't respond with this answer, but acknowledge that the trouble is on your side, because it ALWAYS is.
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Cold-hearted snake
(@starkissdtears) reported
@FitbitSupport Fitbit services down again?? I am not able to update
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Helen Way
(@HelenWay16) reported
@HelKrampen @FitbitSupport I've just deleted the app and tried to reinstall - says Fitbitis down due to maintenance. Is this correct @FitbitSupport
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Albie
(@Albert_Wilkins) reported
@FitbitSupport @Mikepatjr It is down everywhere.