Is Fitbit down?
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If you are having issues, please submit a report below.
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Problems in the last 24 hours
The graph below depicts the number of Fitbit reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Fitbit. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fitbit users through our website.
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Errors (29%)
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Online Features (23%)
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Device Failure (17%)
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Website Down (15%)
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App Crashing (13%)
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Sign in (4%)
Live Outage Map
The most recent Fitbit outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| App Crashing | ||
| Online Features | ||
| App Crashing | ||
| Device Failure | ||
| App Crashing |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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glubben
(@glubben) reported
@teejay814 @FitbitSupport Mine app is down too
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Terry Corgan
(@tcorgan) reported
@FitbitSupport Your issue is NOT resolved.
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Bob Slawson
(@BobSlawson1) reported
@Kisouttahere @FitbitSupport @teejay814 Same with me. But don't worry "We've resolved the issue impacting some Fitbit services and they should be working as expected"
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𝕊𝕔𝕣𝕖𝕖𝕟_ℕ𝕒𝕞𝕖
(@ScreenName54321) reported
@FitbitSupport app down again, exactly the same symptoms as yesterday.
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Ray King
(@rymndking) reported
@FitbitSupport Not working again, exactly the same as yesterday
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Miss Becky
(@sweetsharade) reported
@FitbitSupport iOS app isn’t working again. Versa 2 won’t sync, tried reinstalling app and now codes aren’t working to pair it back. PLEASE FIX THIS!
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Robin (insert humorous quip here)
(@NormDeplume720) reported
Hey, @fitbit is down again this morning. Does mean that I can stay in bed today?
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Vishnu Chelle
(@VishnuChelle) reported
@FitbitSupport It's happening again and it's not really fixed. Will there be a proper fix for these issues? Sent DM with screenshots.
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zfa
(@zfa069) reported
@FitbitSupport Apparently, this issue isn't resolved. Fitbit not syncing, and now can't log back in after uninstall/reinstall of app.
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e
(@grownupgothgal) reported
@teejay814 @FitbitSupport Same here. This is absurd. And @FitbitSupport , please don’t waste individual users’ time going through the script of force quitting/reinstalling/etc…I lost a lot of time and data yesterday doing that and the issue was completely on your end.
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Catherine Pitt 👻
(@Canraider) reported
@teejay814 @FitbitSupport Yep mine is down again.
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Joia
(@boredgirl260) reported
Is the app not working right just going to be a morning ritual? It was all better yesterday and now the app is all screwed up again this morning @FitbitSupport
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lachrymist
(@lachrymist2000) reported
@FitbitSupport sync down again for me and my wife.
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Cindy Dobbs
(@cscigaj) reported
@FitbitSupport I completed the recommended steps and updated the app - server issue persists.
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Richard Burgess
(@Cover4Caravans) reported
from
Southend-on-Sea, England
@FitbitSupport Having same issues again. I don’t think your fix has worked!
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Nancy J. Smyth, PhD, LCSW https://about.me/njsmyth
(@njsmyth) reported
@FitbitSupport So the Fitbit worked fine at the end of yesterday and now today the same problem, failing to sync, is happening again. Fixes aren't working. I will DM as well
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Catherine Reiman
(@CatherineReiman) reported
@FitbitSupport You might have fixed that issue, but it’s like Groundhog Day… same problem again this morning. I’m paying for this Premium service. Are you reimbursing us for this downtime? Are your staff competent to permanently fix any problems with your software?
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jo susan
(@J_lutwyche) reported
@FitbitSupport is it down again??
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celia joan
(@Cels58) reported
@FitbitSupport your app is down again why?
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Joia
(@boredgirl260) reported
@teejay814 @FitbitSupport I'm also having the exact same problem as yesterday morning. Total deja Vu
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Catherine Reiman
(@CatherineReiman) reported
@FitbitSupport @teejay814 Clearly this is not a user issue!!!!
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celia joan
(@Cels58) reported
@fitbit your app is down again what is going on?
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CS 🇺🇲🇺🇦
(@phoenix_ledger) reported
@FitbitSupport @teejay814 Same issue as yesterday this morning.
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REG-D.M.C.🌐
(@Reggie_YNWA) reported
@FitbitSupport yooo the Fitbit won’t sync again. Same as yesterday morning. Please fix pronto. Thanks 🙏
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sarcastic brunette
(@teejay814) reported
@FitbitSupport None of that works. If I try to edit the stats that are showing I don’t get any options to add anything but calories. It’s the same exact problem as yesterday.
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CS 🇺🇲🇺🇦
(@phoenix_ledger) reported
@FitbitSupport @teejay814 Nope mine is having the same problem as yesterday
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Hugh Robbins
(@hugh_robbins3) reported
@teejay814 @FitbitSupport Same issue for me again too😡
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Cathy Douglas
(@bizzy4me) reported
@FitbitSupport Yesterday's issue is back. I was able to sync yesterday and earlier today. Now it fails.
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dave
(@dave42015248) reported
@caseypicker @fitbit @FitbitSupport Yeah down again for me in UK. Managed to sync a run and steps but most other data missing and sync regularly failing. Cannot log into forums.
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Beth
(@fabskin) reported
@teejay814 @FitbitSupport Same problem here too!