Is Fitbit down?
No problems detected
If you are having issues, please submit a report below.
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Fitbit reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Fitbit. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fitbit users through our website.
-
Errors (29%)
-
App Crashing (20%)
-
Online Features (18%)
-
Website Down (14%)
-
Device Failure (14%)
-
Sign in (5%)
Live Outage Map
The most recent Fitbit outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Brest |
App Crashing | |
 Berlin |
Errors | |
 Barrow in Furness |
Website Down | |
 Elyria |
Online Features | |
| Mulhouse |
Website Down | |
| Livingston |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
-
Michael Oakley
(@Mike_Slinky) reported
Really hope @FitbitSAfrica and @FitbitSupport fix the app soon.
-
Ashish Lokhande
(@AshishSaml77) reported
@FitbitSupport Hi, My Fitbit app still not synching go with my Versa. It’s been out of synch since Jan 2021. Please advise a fix. Thanks.
-
@kelsveil #FBLC
(@KellyRaihani) reported
@FitbitSupport Hi my fitbit versa2 will not sync, and app will not let me sign in saying its down for maintenance
-
Adrian Clarke
(@clarkesearch) reported
@FitbitSupport Hey - wondering if there is an issue on either your or @MyFitnessPal @MFP_Ops side? Fitbit data not syncing to MFP. Tried unlinking then it synced. A day later - no automatic sync. Thoughts please and thanks.
-
Ghassan Kabbara
(@gusskabbara) reported
@FitbitSupport hi who’s the Fitbit dealer in Melbourne ? My Fitbit screen went white . I purchased from overseas and i think it’s been over a year . It’s been replaced b4 . Now issue again Is it worth going to Fitbit in Melbourne to get it replaced. No invoice w me.
-
Laura
(@LauraFrry) reported
Hi @FitbitSupport it's been a week and I still can't log my calories on my Fitbit (Versa 2). Are there any updates? Reinstall just deleted everything I logged in the last 2 weeks and didn't help. It's starting to get really annoying, it's a feature I used daily and really enjoyed
-
Nacho Mendez Ⓜ️
(@NachoInMPLS) reported
@FitbitSupport Still waiting.... Just fix the issue....
-
sally lawless
(@sal_law) reported
@FitbitSupport Yes, I’ve tried them all. I’ve just come across a thread on the Fitbit community of hundreds of people who are having the same issue. I’ve worn my versa alongside an Apple Watch and a heart belt and the versa is way off every time. I’ve DM’d my email
-
Simon Clarke
(@Spuddey23) reported
@CapeTownMagpie @SamsungCareSA @FitbitSupport Having same issue
-
Jessica O'Leary
(@biochemjessie) reported
@FitbitSupport It sounds like FitBit won’t prioritize fixing an issue that affects 50% of their users
-
Gloria Faraone
(@FaraoneGloria) reported
Hey @FitbitSupport my charge gets incredibly hot while connected to the charger and the screen doesn't turn on anymore.. :( is it definitely dead!? Thanks for any help you can provide! #Fitbit #charge
-
Gary
(@mrg134194) reported
@FitbitSupport Does anyone else have technical issues with their device if the let the battery run down to zero? in the last 3 years Ive had 2 devices, on 2 occasions (1 per device) the battery went dead, when I charged it again the device didn't work properly again.
-
I'm Your Huckleberry
(@kdm826) reported
@fitbit is terrible! My wife has had 4, on her second charge 3 but the screen stopped working just like the other 3. Now we changed WiFi and our scale doesn’t work. Been on the forum and everyone agrees it suck. DONT BUY @fitbit
-
Scott Edelman
(@scottedelman) reported
I'm considering upgrading my @Fitbit from a Charge 2 to a Charge 4. Do any of my friends have one? And have you found the added features of Oxygen Saturation Monitoring, Skin Temperature Variation, Heart Rate Variability, and Breathing Rate valuable? Help me make up my mind!
-
Deb Mortimer
(@debpammenter) reported
@FitbitSupport my battery isn’t lasting very long at all and I have closed all notifications/apps as suggested and is still no lasting longer than three days. Can you help please.
-
JanisS
(@littlengine) reported
@Bakery_Cottage @FitbitSupport MyFitnessPal hasn’t responded much and it’s really disappointing. Fitbit checked everything on their end and said they don’t have a problem.
-
Julie Nicholson
(@3005julien) reported
@FitbitSupport Hi, can you help me sort an issue with my Fitbit Sense. I have an error message Data not cleared Sync and try again which I can’t remove.
-
Mary P.
(@Crazy4scooby) reported
@MFP_Staff You're aware of the issue & you're working on it. I get it, I understand things happen. But it would be great if you could give some type of a time frame on when the syncing issue with @FitbitSupport will be fixed. One day it works, next day it's delayed, next nothing
-
Sassyfierce88
(@sassyfierce88) reported
@FitbitSupport hello! Is there a problem with syncing steps? I thought it was fixed....it's not lol
-
Gloria Faraone
(@FaraoneGloria) reported
Hey @FitbitSupport my charge gets incredibly hot while connected to the charger and the screen doesn't turn on anymore.. :( is it definitely dead!? Thanks for any help you can provide!
-
sally lawless
(@sal_law) reported
@FitbitSupport I’ve recently purchased a versa 3 and the heart rate tracking is abysmal when doing strenuous exercise... I’ve tried everything that support has asked me to and it has not fixed the issue, it’s so frustrating!! Help!!
-
Peta -- Live. Learn lessons. Liberate yourself!
(@Peta_Navion) reported
@FitbitSupport I want to, but the app is malfunctioning and has been for 2 weeks now. When are you finally going to fix it?
-
Fran
(@Begbie_) reported
@FitbitSupport the sleep heart rate graph stopped showing anything a few days ago. Is this a known issue?
-
Jessica O'Leary
(@biochemjessie) reported
@FitbitSupport I’ve tried all of those things and still have the same issue
-
lisa walker
(@fluffypixie1) reported
@FitbitSupport I find it a disgrace that I have a charge 3 and the charger has broken not through any fault of my own and I have to pay for the charger plus £4 shipping!! I cannot afford this and rely on my watch for a lot! I have already asked for help and said I have to pay!!
-
Ricardo Veloz
(@MultscleroNinja) reported
@MyFitnessPal FFS what is the excuse this time? you'd figure with a months long problem with the @FitbitSupport synch that SOMETHING would have been resolved
-
Bakery Cottage
(@Bakery_Cottage) reported
@FitbitSupport @littlengine Will this issue resolve? Or will myfitness pal and Fitbit no longer work together? It’s been too long now and I have to cancel connection and reconnect several times a day and I’m bored of it now. It seems many are having this issue.
-
Tara Nowlan
(@taraann8986) reported
Hey @MyFitnessPal if you could get the issue that literally everyone is reporting to you about your app not syncing with @fitbit that would be great. Hasn’t synched in two days and have been having issues for weeks.
-
Abhinav Saxena
(@Abhinav94368514) reported
from
PETROL BUNK ORR, State of Karnataka
Anyone whose planning to buy @fitbit in India or anywhere in the world Please don't buy as they just make you buy the product and after that no post sales service If anything happens to the product no one is going to help as they don't have any service center so don't waste money
-
Mike Vine
(@mikefjvine) reported
@FitbitSupport Sleep Restoration chart in the Fitbit app has just stopped showing the graph! Need help on fixing this!