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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Fitbit reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Fitbit. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fitbit users through our website.
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App Crashing (33%)
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Errors (21%)
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Online Features (20%)
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Website Down (12%)
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Device Failure (11%)
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Sign in (4%)
Live Outage Map
The most recent Fitbit outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Elyria |
Online Features | |
 Mulhouse |
Website Down | |
 Livingston |
Errors | |
| Villeneuve-d'Ascq |
Device Failure | |
| Waterford |
Device Failure | |
| Oklahoma City |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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Danielle Asano
(@DanielleAsano) reported
@FitbitSupport Your customer service is dreadful. I’ve had two fitbits and both failed way before time. You offered to change this one as it’s under warranty. I’ve now called customer service 3x and every time you have failed to resolve the issue. Just cut me off after 30min!!
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WickedFancy
(@wicked_fancy) reported
@Fitbit @FitbitSupport @Google I started my Ionic recall refund on July 7, 2025. After months of “it’s approved,” I’m now told it’s “under investigation” with no reason or refund. 4 months is unacceptable—fix this now. #FitbitRefund #IonicRecall #ConsumerRights
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WickedFancy
(@wicked_fancy) reported
@Fitbit @FitbitSupport @Google I started my Ionic recall refund on July 7, 2025. After months of “it’s approved,” I’m now told it’s “under investigation” with no reason or refund. 4 months is unacceptable—fix this now. #FitbitRefund #IonicRecall #ConsumerRights
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WickedFancy
(@wicked_fancy) reported
@Fitbit @FitbitSupport @Google I started my Ionic recall refund on July 7, 2025. After months of “it’s approved,” I’m now told it’s “under investigation” with no reason or refund. 4 months is unacceptable—fix this now. #FitbitRefund #IonicRecall #ConsumerRights
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atiKen
(@atikenta) reported
@FitbitSupport why is the discovery card not supported for use with the versa 3? It works with the phone for contactless payment but not the versa 3 watch. It is more convenient to use the watch, which is on my wrist, rather than the phone that's in my pocket. What's the issue?
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Danielle Asano
(@DanielleAsano) reported
@FitbitSupport Your customer service is dreadful. I’ve had two fitbits and both failed way before time. You offered to change this one as it’s under warranty. I’ve now called customer service 3x and every time you have failed to resolve the issue. Just cut me off after 30min!!
-
atiKen
(@atikenta) reported
@FitbitSupport why is the discovery card not supported for use with the versa 3? It works with the phone for contactless payment but not the versa 3 watch. It is more convenient to use the watch, which is on my wrist, rather than the phone that's in my pocket. What's the issue?
-
atiKen
(@atikenta) reported
@FitbitSupport why is the discovery card not supported for use with the versa 3? It works with the phone for contactless payment but not the versa 3 watch. It is more convenient to use the watch, which is on my wrist, rather than the phone that's in my pocket. What's the issue?
-
WickedFancy
(@wicked_fancy) reported
@Fitbit @FitbitSupport @Google I started my Ionic recall refund on July 7, 2025. After months of “it’s approved,” I’m now told it’s “under investigation” with no reason or refund. 4 months is unacceptable—fix this now. #FitbitRefund #IonicRecall #ConsumerRights
-
WickedFancy
(@wicked_fancy) reported
@Fitbit @FitbitSupport @Google I started my Ionic recall refund on July 7, 2025. After months of “it’s approved,” I’m now told it’s “under investigation” with no reason or refund. 4 months is unacceptable—fix this now. #FitbitRefund #IonicRecall #ConsumerRights
-
atiKen
(@atikenta) reported
@FitbitSupport why is the discovery card not supported for use with the versa 3? It works with the phone for contactless payment but not the versa 3 watch. It is more convenient to use the watch, which is on my wrist, rather than the phone that's in my pocket. What's the issue?
-
Fizbanic
(@fizbanic) reported
@FitbitSupport Ya another day I have to reset my ******* phone because you asshats think it is not syncing is MY device vs your APP. Looking at how many people reporting the same issue it is a YOUR APP not our device.
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WickedFancy
(@wicked_fancy) reported
@Fitbit @FitbitSupport @Google I started my Ionic recall refund on July 7, 2025. After months of “it’s approved,” I’m now told it’s “under investigation” with no reason or refund. 4 months is unacceptable—fix this now. #FitbitRefund #IonicRecall #ConsumerRights
-
atiKen
(@atikenta) reported
@FitbitSupport why is the discovery card not supported for use with the versa 3? It works with the phone for contactless payment but not the versa 3 watch. It is more convenient to use the watch, which is on my wrist, rather than the phone that's in my pocket. What's the issue?
-
Danielle Asano
(@DanielleAsano) reported
@FitbitSupport Your customer service is dreadful. I’ve had two fitbits and both failed way before time. You offered to change this one as it’s under warranty. I’ve now called customer service 3x and every time you have failed to resolve the issue. Just cut me off after 30min!!
-
atiKen
(@atikenta) reported
@FitbitSupport why is the discovery card not supported for use with the versa 3? It works with the phone for contactless payment but not the versa 3 watch. It is more convenient to use the watch, which is on my wrist, rather than the phone that's in my pocket. What's the issue?
-
atiKen
(@atikenta) reported
@FitbitSupport why is the discovery card not supported for use with the versa 3? It works with the phone for contactless payment but not the versa 3 watch. It is more convenient to use the watch, which is on my wrist, rather than the phone that's in my pocket. What's the issue?
-
Danielle Asano
(@DanielleAsano) reported
@FitbitSupport Your customer service is dreadful. I’ve had two fitbits and both failed way before time. You offered to change this one as it’s under warranty. I’ve now called customer service 3x and every time you have failed to resolve the issue. Just cut me off after 30min!!
-
Danielle Asano
(@DanielleAsano) reported
@FitbitSupport Your customer service is dreadful. I’ve had two fitbits and both failed way before time. You offered to change this one as it’s under warranty. I’ve now called customer service 3x and every time you have failed to resolve the issue. Just cut me off after 30min!!
-
Fizbanic
(@fizbanic) reported
@FitbitSupport Ya another day I have to reset my ******* phone because you asshats think it is not syncing is MY device vs your APP. Looking at how many people reporting the same issue it is a YOUR APP not our device.
-
WickedFancy
(@wicked_fancy) reported
@Fitbit @FitbitSupport @Google I started my Ionic recall refund on July 7, 2025. After months of “it’s approved,” I’m now told it’s “under investigation” with no reason or refund. 4 months is unacceptable—fix this now. #FitbitRefund #IonicRecall #ConsumerRights
-
atiKen
(@atikenta) reported
@FitbitSupport why is the discovery card not supported for use with the versa 3? It works with the phone for contactless payment but not the versa 3 watch. It is more convenient to use the watch, which is on my wrist, rather than the phone that's in my pocket. What's the issue?
-
WickedFancy
(@wicked_fancy) reported
@Fitbit @FitbitSupport @Google I started my Ionic recall refund on July 7, 2025. After months of “it’s approved,” I’m now told it’s “under investigation” with no reason or refund. 4 months is unacceptable—fix this now. #FitbitRefund #IonicRecall #ConsumerRights
-
Danielle Asano
(@DanielleAsano) reported
@FitbitSupport Your customer service is dreadful. I’ve had two fitbits and both failed way before time. You offered to change this one as it’s under warranty. I’ve now called customer service 3x and every time you have failed to resolve the issue. Just cut me off after 30min!!
-
Fizbanic
(@fizbanic) reported
@FitbitSupport Ya another day I have to reset my ******* phone because you asshats think it is not syncing is MY device vs your APP. Looking at how many people reporting the same issue it is a YOUR APP not our device.
-
atiKen
(@atikenta) reported
@FitbitSupport why is the discovery card not supported for use with the versa 3? It works with the phone for contactless payment but not the versa 3 watch. It is more convenient to use the watch, which is on my wrist, rather than the phone that's in my pocket. What's the issue?
-
Danielle Asano
(@DanielleAsano) reported
@FitbitSupport Your customer service is dreadful. I’ve had two fitbits and both failed way before time. You offered to change this one as it’s under warranty. I’ve now called customer service 3x and every time you have failed to resolve the issue. Just cut me off after 30min!!
-
Fizbanic
(@fizbanic) reported
@FitbitSupport Ya another day I have to reset my ******* phone because you asshats think it is not syncing is MY device vs your APP. Looking at how many people reporting the same issue it is a YOUR APP not our device.
-
WickedFancy
(@wicked_fancy) reported
@Fitbit @FitbitSupport @Google I started my Ionic recall refund on July 7, 2025. After months of “it’s approved,” I’m now told it’s “under investigation” with no reason or refund. 4 months is unacceptable—fix this now. #FitbitRefund #IonicRecall #ConsumerRights
-
Danielle Asano
(@DanielleAsano) reported
@FitbitSupport Your customer service is dreadful. I’ve had two fitbits and both failed way before time. You offered to change this one as it’s under warranty. I’ve now called customer service 3x and every time you have failed to resolve the issue. Just cut me off after 30min!!