Fitbit status: device issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

Problems in the last 24 hours

The graph below depicts the number of Fitbit reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (IST)	Number of reports	Baseline
Apr 20, 9:50 AM GMT+5:30	0	0
Apr 20, 10:10 AM GMT+5:30	0	0
Apr 20, 10:30 AM GMT+5:30	0	0
Apr 20, 10:50 AM GMT+5:30	0	0
Apr 20, 11:10 AM GMT+5:30	0	0
Apr 20, 11:30 AM GMT+5:30	0	0
Apr 20, 11:50 AM GMT+5:30	0	0
Apr 20, 12:10 PM GMT+5:30	0	0
Apr 20, 12:30 PM GMT+5:30	0	0
Apr 20, 12:50 PM GMT+5:30	0	0
Apr 20, 1:10 PM GMT+5:30	0	0
Apr 20, 1:30 PM GMT+5:30	0	0
Apr 20, 1:50 PM GMT+5:30	0	0
Apr 20, 2:10 PM GMT+5:30	0	0
Apr 20, 2:30 PM GMT+5:30	0	0
Apr 20, 2:50 PM GMT+5:30	0	0
Apr 20, 3:10 PM GMT+5:30	0	0
Apr 20, 3:30 PM GMT+5:30	0	0
Apr 20, 3:50 PM GMT+5:30	0	0
Apr 20, 4:10 PM GMT+5:30	0	0
Apr 20, 4:30 PM GMT+5:30	0	0
Apr 20, 4:50 PM GMT+5:30	0	0
Apr 20, 5:10 PM GMT+5:30	0	0
Apr 20, 5:30 PM GMT+5:30	0	0
Apr 20, 5:50 PM GMT+5:30	0	0
Apr 20, 6:10 PM GMT+5:30	0	0
Apr 20, 6:30 PM GMT+5:30	0	0
Apr 20, 6:50 PM GMT+5:30	0	0
Apr 20, 7:10 PM GMT+5:30	0	0
Apr 20, 7:30 PM GMT+5:30	0	0
Apr 20, 7:50 PM GMT+5:30	0	0
Apr 20, 8:10 PM GMT+5:30	0	0
Apr 20, 8:30 PM GMT+5:30	0	0
Apr 20, 8:50 PM GMT+5:30	0	0
Apr 20, 9:10 PM GMT+5:30	0	0
Apr 20, 9:30 PM GMT+5:30	0	0
Apr 20, 9:50 PM GMT+5:30	0	0
Apr 20, 10:10 PM GMT+5:30	0	0
Apr 20, 10:30 PM GMT+5:30	0	0
Apr 20, 10:50 PM GMT+5:30	0	0
Apr 20, 11:10 PM GMT+5:30	0	0
Apr 20, 11:30 PM GMT+5:30	0	0
Apr 20, 11:50 PM GMT+5:30	0	0
Apr 21, 12:10 AM GMT+5:30	0	0
Apr 21, 12:30 AM GMT+5:30	0	0
Apr 21, 12:50 AM GMT+5:30	0	0
Apr 21, 1:10 AM GMT+5:30	0	0
Apr 21, 1:30 AM GMT+5:30	0	0
Apr 21, 1:50 AM GMT+5:30	0	0
Apr 21, 2:10 AM GMT+5:30	0	0
Apr 21, 2:30 AM GMT+5:30	0	0
Apr 21, 2:50 AM GMT+5:30	0	0
Apr 21, 3:10 AM GMT+5:30	0	0
Apr 21, 3:30 AM GMT+5:30	0	0
Apr 21, 3:50 AM GMT+5:30	0	0
Apr 21, 4:10 AM GMT+5:30	0	0
Apr 21, 4:30 AM GMT+5:30	0	0
Apr 21, 4:50 AM GMT+5:30	0	0
Apr 21, 5:10 AM GMT+5:30	0	0
Apr 21, 5:30 AM GMT+5:30	0	0
Apr 21, 5:50 AM GMT+5:30	0	0
Apr 21, 6:10 AM GMT+5:30	0	0
Apr 21, 6:30 AM GMT+5:30	0	0
Apr 21, 6:50 AM GMT+5:30	0	0
Apr 21, 7:10 AM GMT+5:30	0	0
Apr 21, 7:30 AM GMT+5:30	0	0
Apr 21, 7:50 AM GMT+5:30	0	0
Apr 21, 8:10 AM GMT+5:30	0	0
Apr 21, 8:30 AM GMT+5:30	0	0
Apr 21, 8:50 AM GMT+5:30	0	0
Apr 21, 9:10 AM GMT+5:30	0	0
Apr 21, 9:30 AM GMT+5:30	0	0
Apr 21, 9:50 AM GMT+5:30	0	0

At the moment, we haven't detected any problems at Fitbit. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fitbit users through our website.

App Crashing (35%)
Device Failure (26%)
Online Features (13%)
Sign in (9%)
Website Down (9%)
Errors (9%)

Live Outage Map

The most recent Fitbit outage reports came from the following cities:

City	Problem Type	Report Time
Indianapolis	Device Failure	13 days ago
Sarreguemines	App Crashing	13 days ago
Noida	App Crashing	20 days ago
St. Louis	Device Failure	24 days ago
Grenoble	Device Failure	26 days ago
Paris	App Crashing	28 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

Susan (@susanelizabet28) reported 52 seconds ago
Apparently @FitbitSupport can't keep their app running. Widespread outage. Can't log food. Makes @Google even more annoying to those of us that have had fitbit for years. Unreliable. Out since midday yesterday. No status updates from fitbit/google.
Larry (@_TraderLarry) reported 3 minutes ago
My wife's @Fitbit always says she's an "Overachiever". Mine told me today to "slow down, you're killing yourself"! I swear it did.
Rene (@rnnom) reported 4 minutes ago
@FitbitSupport help!! My versa 4 won’t charge, showing a big red ❌ tried everything that was recommended, I did a full restart and now since my battery is low it can’t find anything?? Super frustrated!
Marvin Matthews 🇨🇦 (@krimar) reported 7 minutes ago
@FitbitSupport Is there any help out there?
Stacy NYC (@Hustlediva1) reported 7 minutes ago
@Katebrennan76 @FitbitSupport Just looking to collect our personal info. I’m not biting. This is an app issue not a user issue
Amanda (@FatTrashCat11) reported 8 minutes ago
Disappointed in @fitbit app. Trying to update food plan & keeps saying the website is down for maintenance. Others having some problem, no solution in sight. Support was useless. Probably time to switch to @Garmin or other product.
Samarth (@beardedpunjabi) reported 9 minutes ago
@FitbitSupport I am unable to find a single Support center or contact detail for Fitbit, my versa 4 is not working from past 2 months and I got it just a year back, Really pissed with the support and service you guys are providing
Emirynn 🔞 『@Nostalgitism』 (@EmirynnNTSC) reported 9 minutes ago
@Und3DraKe fr. i tells me to do 10k steps daily, but i'm doing 5k-8k steps and it's like, "you didn't reach your 10k goal, bad. you also did too many steps, bad." which is it, @fitbit?
Zoe (@Zoeee91) reported 10 minutes ago
I am trying to pair my Fitbit with my iPhone. After I enter the 4 digit code, it says pairing on the Fitbit but then an error on the phone appears “Something went wrong. There is an error. Try again”. Details in comment… @FitbitSupport @FitbitDev
Victoria Gleeson (@LadyGus) reported 11 minutes ago
@FitbitSupport hello, I purchased a new sense 2 this week and I have tried all the troubleshooting ways to get WhatsApp notifications to come through and I’m having no luck. There is nothing there under apps in notifications to allow me to select WhatsApp. Can you help please?
Dr. Ian Knopke (@ekponk) reported 11 minutes ago
@fitbit @SonoranRed Just get a Garmin. The Ionic was so terrible I switched and found Garmin's tech was way more accurate on every metric
Joanna 🩶 (@joanna19x0) reported 12 minutes ago
My Fitbit versa 2 is not syncing, I’ve tried everything. Reinstalling the app, removing the device and resubmitting it on the app and it still is not working! I also can’t get the time to sync so it is 10 minutes delayed @FitbitSupport
Alli (@AlliHeathe) reported 18 minutes ago
@AppleSupport @FitbitSupport so I updated from 26.3 to 26.4 on a brand new iPhone 17 pro and suddenly my Fitbit won’t connect to the app - but it connects fine on my old phone. Help
🇺🇸BEARDO🇺🇸 (@Ranchwater12) reported 19 minutes ago
@FitbitSupport Nobody asked you! Bad business plan. I'm going to get rid of this thing for sure!
Joe Capobianco (@Joe_Capobianco) reported 20 minutes ago
@tdbnz123 @fitbit I have same issue and on watch my steps are added to yesterdays but won’t connect to Bluetooth or app so says 0 steps
Thomas (@Type5Thomas) reported 25 minutes ago
.@FitbitSupport The fact that you all turned off the ability to assign weigh-ins to a user on my Aria scale isn't going to make me buy a new Fitbit scale. It's going to make me never buy another Fitbit scale again. Absolute garbage move.
Dale Kristina Valiukas (@dkvaliukas) reported 25 minutes ago
@FitbitSupport How come I can't even send you a private message. Im a paid subscriber, and why is it i either wake up with a blank screen and I never get my spo2 anymore. Please fix this problem, and next time, please inform me when you're taking money out of my account (premium)
Jessica Young (@Jessicayoung_99) reported 26 minutes ago
@FitbitSupport the app is doing a weird glitch where it took randomly took away how many calories I had left to eat for the day and somehow defaulted to a random total calorie intake. I changed it to a 500 calorie deficit and I have watched it revert back 3x. Please fix.
Murthy Vipravarna (@MVipravarna) reported 28 minutes ago
My Fitbit Versa 4 failed with a red X error right after an OS update notification. Support says warranty is over. Requesting escalation as this seems update-related. @FitbitSupport
David Martinez (@DMARTINEZ_85) reported 29 minutes ago
@FitbitSupport Took all those steps, still not working.
Mark Pearce (@markyp46) reported 38 minutes ago
Hi @FitbitSupport I’ve recently purchased a sense 2 and connected to my I phone 16, however I’m unable to receive notifications from apps such as WhatsApp, I’ve checked all the basics, is there a fix?
Dale Kristina Valiukas (@dkvaliukas) reported 41 minutes ago
@FitbitSupport How come I can't even send you a private message. Im a paid subscriber, and why is it i either wake up with a blank screen and I never get my spo2 anymore. Please fix this problem, and next time, please inform me when you're taking money out of my account (premium)
Michael Baine (@MichaelBaine) reported 42 minutes ago
@HollyDolly1708 @fitbit @Vitality_UK Yep me too. The app is always plagued with issues. They keep brushing over it. They need to actually fix some fundamental issues.
Danielle Hartley (@DanielleeH23) reported 45 minutes ago
@FitbitSupport when are you going to fix the app notifications it’s been ages now everyone is having issues it needs to be sorted
Charlotte (@CharlotteG333) reported 45 minutes ago
@FitbitSupport I’ve tried Facebook messaging, arranging a support call and starting a support chat.. please could I get help with a Fitbit return?!
KaLea in TX (@TexasKaLea) reported 47 minutes ago
@FitbitSupport Not everyone wants to merge data with Google for sign in or anything else. After your cutover date in May - you lost me as customer of over 10 years!
Dale Kristina Valiukas (@dkvaliukas) reported 48 minutes ago
@FitbitSupport Fitbit, im a paid premium subscriber, and why am I anticipating a problem each morning? Now, I can't even send you a private message. What's going on? I get a spo2 score whenever they feel like giving it to me. Please straighten this out and tell me how to get my score, please?
pissdrinker (@pissdrinker7886) reported 50 minutes ago
@apple I don't really blame you for my iPad being broken. I mostly blame @fitbit because it was their app that broke it
Dale Kristina Valiukas (@dkvaliukas) reported 50 minutes ago
@FitbitSupport How come I can't even send you a private message. Im a paid subscriber, and why is it i either wake up with a blank screen and I never get my spo2 anymore. Please fix this problem, and next time, please inform me when you're taking money out of my account (premium)
Helena Rydfjord (@Rydanfjordan) reported 54 minutes ago
@FitbitSupport hey, my screen on versa 3 isnt working properly. The screen shows time correctly, alarms etc, but won’t respond to my touch. Force restart didn’t help, am om 90% battery. What can I do to make it work properly :)