Is Fitbit down?
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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Fitbit reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Fitbit. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fitbit users through our website.
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App Crashing (35%)
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Online Features (21%)
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Errors (19%)
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Website Down (11%)
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Device Failure (10%)
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Sign in (5%)
Live Outage Map
The most recent Fitbit outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Elyria |
Online Features | |
 Mulhouse |
Website Down | |
 Livingston |
Errors | |
| Villeneuve-d'Ascq |
Device Failure | |
| Waterford |
Device Failure | |
| Oklahoma City |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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Anthony Prescott
(@segedunum78) reported
@FitbitSupport had my charge 4 for a few days and it's stopped syncing already. I wish I'd known the continual Fitbit sync issues before i wasted my money on it. Won't sync, won't login. All software up to date 😡
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VegasDuck
(@DUCKinVegas) reported
@fitbit @FitbitSupport The versa2 is the worst fitness tracker on the market. lasts 2 years and has nothing but issues. complete garbage
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Kari
(@KeHri86) reported
@FitbitSupport I noticed that you updated the iOS app today, and now my Fitbit won’t sync to my phone. I’ve unpaired and re-paired, restarted my Fitbit, restarted my phone, and nothing. Help!
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😮
(@cryptobelike) reported
@FitbitSupport app seems to be down in Ireland on two separate Fitbits and phones , any update support?
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Lizzie Cheeld
(@lizziecheeld) reported
@fitbit is there a problem at your end
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Leanne O-J
(@LMOJ) reported
@FitbitSupport any eta on when your server issues are going to be resolved?
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Elizabeth Stein
(@ESteinNYC) reported
Hey @FitbitSupport — is there an outage? Having a bunch of problems and not sure whether the problem is mine to troubleshoot or yours.
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Nicolas Savvides
(@NickWaterNY) reported
@FitbitSupport @fitbit is your server down? Wasn’t syncing so I went through all typical troubleshooting. Uninstalled app. Now can’t get in at all!! Help
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Steve Holbrow
(@OldSteve55) reported
@FitbitSupport Hi, is the App currently not working? My Android and wife's OS both not working.
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TheBoneCounter
(@TheBoneCounter) reported
@FitbitSupport How about a message that servers are down instead of "couldn't sync" leading to instructions to "fix it" that we waste our time on before discovering everyone else in the world is having the same problem?
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Vince Low
(@ralphy006) reported
@FitbitSupport I cant login. What happened to you @FitbitSupport ? I switched back to fitbit after wearing an apple watch and was excited..but ive been disappointed. Sleep tracking doesnt work unless i keep my app open. Calendar reminders keep popping up over and over. Now i cant login. Sad
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Robyn
(@holygroundts89) reported
@kendrybird @FitbitSupport I’m having the same issue as well. Can @FitbitSupport help with how to fix it please. Thank you !
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K M
(@originalrohai) reported
@FitbitSupport That doesn’t help so I am assuming this is related to your server issue. Please post this so others don’t waste their time trying all of these things.
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lynellerose
(@lynelle25059639) reported
@FitbitSupport @fitbit @FitbitUK is your app down? having trouble logging in
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juicy drop
(@JoseBer91688730) reported
@fitbit Is your app currently down? I’ve been trying to log in or even sync my Fitbit and nothing seems to be working at the moment? @fitbit
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Lesley Smart
(@LesleyEm) reported
from
Elmswell, England
@FitbitSupport I have an issue with my versa 2 syncing.. done all the troubleshooting as advised. Is there a problem? Been happening on and off for over a week. Not what I pay premium for.
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Omar Carrasco
(@OmarCarrasco_) reported
@FitbitSupport I cant connect, an error with the server. I will miss my routine today and just got charged!! 😪
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Trader442
(@Trader442) reported
@james_crichton @FitbitSupport Fitbit is broken again!
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paul shaw
(@paulsha71202643) reported
@coffeeandcats89 @FitbitSupport I've got the inspire hr 2 and mines been down past few hours and carnt even set up a themed challenge for tomorrow.u spend all this money on the products and since Google as taken over its broken. Why fix something that was not broken ???
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Catboy Boyfriends 4 Some, Mini flags for others
(@Rainbw_mansion) reported
@Fitbit wins the day as the biggest piece of ****, lmao. Can't get into the app, can't get into the chat, on hold forever, just gotta love it. All this so I can get $3 a day for health insurance. -____-
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Linnett Rieger
(@LinnettRieger) reported
@FitbitSupport I can't sync my Fitbit as of today. Is it still down?
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Vince
(@V_ince_) reported
@FitbitSupport so the app the dashboard and the website are all not working. Also again cannot sync. any clue on when this will be sorted
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Michelle Robinson 💜
(@StrongWalkAlone) reported
@fitbit I spent 42 minutes on hold to then be cut off. I have a fault with my fitbit. It never synchs to my app unless I manually refresh. I have unistalled the app & reinstalled it. I now am receiving a message on sign in saying fitbit is unavailable. Please can someone help
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👽👻Kendra L. Saunders 👑🦄
(@kendrybird) reported
@FitbitSupport @LilOldMee Mine is also not working. I even uninstalled/reinstalled the app, and can't even sign in :(
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Donna Rubin
(@donnacansing) reported
@FitbitSupport @WRDoolittle1 Did all that. Deleted the app and reinstalled and rebooted my phone. Can’t even sign in now.
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Savvy Jess, the Zen Barbarian
(@jessmlilly) reported
So it's not you. #Fitbit servers appear to be having issues. I think it is their auth server, but I'm not 100% sure. Anyway, let us know when it is fixed, @FitbitSupport and Thanks!
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omega sevron
(@omegasevron) reported
@FitbitSupport Hi I've just spent £150 on my girlfriend's fitbit versa 2. I can't register it because of server problems? Can I have the product I've paid for?
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Barbara Barfield
(@BarbaraBarfield) reported
@bbsprite @FitbitSupport I’m having the same problem today.
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Steph Healey Sond
(@StephHealey) reported
@FitbitSupport My Fitbit will not sync, I logged out and as I try to log back in it says opps something went wrong try again. Is there a problem with Fitbit at this time?
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Eleanor
(@eleanorward_) reported
@FitbitSupport hi is there a problem with the app? It won't log me back in?