Fitbit status: device issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

Problems in the last 24 hours

The graph below depicts the number of Fitbit reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (IST)	Number of reports	Baseline
Apr 21, 4:50 AM GMT+5:30	0	0
Apr 21, 5:10 AM GMT+5:30	0	0
Apr 21, 5:30 AM GMT+5:30	0	0
Apr 21, 5:50 AM GMT+5:30	0	0
Apr 21, 6:10 AM GMT+5:30	0	0
Apr 21, 6:30 AM GMT+5:30	0	0
Apr 21, 6:50 AM GMT+5:30	0	0
Apr 21, 7:10 AM GMT+5:30	0	0
Apr 21, 7:30 AM GMT+5:30	0	0
Apr 21, 7:50 AM GMT+5:30	0	0
Apr 21, 8:10 AM GMT+5:30	0	0
Apr 21, 8:30 AM GMT+5:30	0	0
Apr 21, 8:50 AM GMT+5:30	0	0
Apr 21, 9:10 AM GMT+5:30	0	0
Apr 21, 9:30 AM GMT+5:30	0	0
Apr 21, 9:50 AM GMT+5:30	0	0
Apr 21, 10:10 AM GMT+5:30	0	0
Apr 21, 10:30 AM GMT+5:30	0	0
Apr 21, 10:50 AM GMT+5:30	0	0
Apr 21, 11:10 AM GMT+5:30	0	0
Apr 21, 11:30 AM GMT+5:30	0	0
Apr 21, 11:50 AM GMT+5:30	0	0
Apr 21, 12:10 PM GMT+5:30	0	0
Apr 21, 12:30 PM GMT+5:30	0	0
Apr 21, 12:50 PM GMT+5:30	0	0
Apr 21, 1:10 PM GMT+5:30	0	0
Apr 21, 1:30 PM GMT+5:30	0	0
Apr 21, 1:50 PM GMT+5:30	0	0
Apr 21, 2:10 PM GMT+5:30	0	0
Apr 21, 2:30 PM GMT+5:30	0	0
Apr 21, 2:50 PM GMT+5:30	0	0
Apr 21, 3:10 PM GMT+5:30	0	0
Apr 21, 3:30 PM GMT+5:30	0	0
Apr 21, 3:50 PM GMT+5:30	0	0
Apr 21, 4:10 PM GMT+5:30	0	0
Apr 21, 4:30 PM GMT+5:30	0	0
Apr 21, 4:50 PM GMT+5:30	0	0
Apr 21, 5:10 PM GMT+5:30	0	0
Apr 21, 5:30 PM GMT+5:30	0	0
Apr 21, 5:50 PM GMT+5:30	0	0
Apr 21, 6:10 PM GMT+5:30	0	0
Apr 21, 6:30 PM GMT+5:30	0	0
Apr 21, 6:50 PM GMT+5:30	0	0
Apr 21, 7:10 PM GMT+5:30	0	0
Apr 21, 7:30 PM GMT+5:30	0	0
Apr 21, 7:50 PM GMT+5:30	0	0
Apr 21, 8:10 PM GMT+5:30	0	0
Apr 21, 8:30 PM GMT+5:30	0	0
Apr 21, 8:50 PM GMT+5:30	0	0
Apr 21, 9:10 PM GMT+5:30	0	0
Apr 21, 9:30 PM GMT+5:30	0	0
Apr 21, 9:50 PM GMT+5:30	0	0
Apr 21, 10:10 PM GMT+5:30	0	0
Apr 21, 10:30 PM GMT+5:30	0	0
Apr 21, 10:50 PM GMT+5:30	0	0
Apr 21, 11:10 PM GMT+5:30	0	0
Apr 21, 11:30 PM GMT+5:30	0	0
Apr 21, 11:50 PM GMT+5:30	0	0
Apr 22, 12:10 AM GMT+5:30	0	0
Apr 22, 12:30 AM GMT+5:30	0	0
Apr 22, 12:50 AM GMT+5:30	0	0
Apr 22, 1:10 AM GMT+5:30	0	0
Apr 22, 1:30 AM GMT+5:30	0	0
Apr 22, 1:50 AM GMT+5:30	0	0
Apr 22, 2:10 AM GMT+5:30	0	0
Apr 22, 2:30 AM GMT+5:30	0	0
Apr 22, 2:50 AM GMT+5:30	0	0
Apr 22, 3:10 AM GMT+5:30	0	0
Apr 22, 3:30 AM GMT+5:30	0	0
Apr 22, 3:50 AM GMT+5:30	0	0
Apr 22, 4:10 AM GMT+5:30	0	0
Apr 22, 4:30 AM GMT+5:30	0	0
Apr 22, 4:50 AM GMT+5:30	0	0

At the moment, we haven't detected any problems at Fitbit. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fitbit users through our website.

App Crashing (33%)
Device Failure (25%)
Online Features (13%)
Errors (13%)
Sign in (8%)
Website Down (8%)

Live Outage Map

The most recent Fitbit outage reports came from the following cities:

City	Problem Type	Report Time
Altoona	Errors	2 hours ago
Indianapolis	Device Failure	13 days ago
Sarreguemines	App Crashing	14 days ago
Noida	App Crashing	20 days ago
St. Louis	Device Failure	25 days ago
Grenoble	Device Failure	27 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

Danielle Hartley (@DanielleeH23) reported 6 minutes ago
@Zoe24354074 @FitbitSupport Having this problem also been like it for weeks so annoying is yours sorted yet?
Joanna Chin (@joannalchin) reported 6 minutes ago
@FitbitSupport random manual weight readings keep showing up in my Fitbit app. I delete them but more are constantly being added. I understand from your Community Forum that this is a common problem. Do you have a fix for it? #fitbit #google
Dale Kristina Valiukas (@dkvaliukas) reported 8 minutes ago
@ManchesterBlond @FitbitSupport I get the same problem. I go to settings to apps, select fitbit, force stop it, and reopen it again. See if that works.
Dale Kristina Valiukas (@dkvaliukas) reported 10 minutes ago
@FitbitSupport How come I can't even send you a private message. Im a paid subscriber, and why is it i either wake up with a blank screen and I never get my spo2 anymore. Please fix this problem, and next time, please inform me when you're taking money out of my account (premium)
Rakesh R (@rakeshmoorthy) reported 12 minutes ago
@GoogleIndia I have an in-warranty Fitbit that is not working and there seems to be no way to claim the warranty. What do I do? @FitbitSupport @FitBitIndia
David Martinez (@DMARTINEZ_85) reported 12 minutes ago
@FitbitSupport Took all those steps, still not working.
Trevor Elenbaas (@ElenbaasTrevor) reported 12 minutes ago
@FitbitSupport I have a charge6 purchased December 2024. Battery life has plummeted. It used to last a week, now about half a day. I haven't made any changes to settings etc. have restarted multiple times. Suggestions or should I toss it in the trash?
Alli (@AlliHeathe) reported 25 minutes ago
@AppleSupport @FitbitSupport so I updated from 26.3 to 26.4 on a brand new iPhone 17 pro and suddenly my Fitbit won’t connect to the app - but it connects fine on my old phone. Help
Helena Rydfjord (@Rydanfjordan) reported 27 minutes ago
@FitbitSupport hey, my screen on versa 3 isnt working properly. The screen shows time correctly, alarms etc, but won’t respond to my touch. Force restart didn’t help, am om 90% battery. What can I do to make it work properly :)
Dale Kristina Valiukas (@dkvaliukas) reported 28 minutes ago
@FitbitSupport How come I can't even send you a private message. Im a paid subscriber, and why is it i either wake up with a blank screen and I never get my spo2 anymore. Please fix this problem, and next time, please inform me when you're taking money out of my account (premium)
Pee Wee (@peewee4331) reported 31 minutes ago
@FitbitSupport I am new user trying to create an account for the first time I am using the Sign in with Google optionThe app and website keep looping me back to an Existing Fitbit Account screen that I cannot bypass.I do not have a legacy Fitbit login; How do I fix this?
Jason Gaylord (@jgaylord) reported 31 minutes ago
Tech companies like @Google and @Fitbit still have the same problem with navigating COPPA and allowing kids to have access to devices. As a result, parents have to opt to lying about ages or not using the devices. Guess which they choose? #coppa #smartdevice
John Rooney (@John_Rooney) reported 33 minutes ago
@FitbitSupport my Charge 6 won’t synch. I tried disconnecting it from the app and now it won’t reconnect. Help!
Mark Pearce (@markyp46) reported 36 minutes ago
Hi @FitbitSupport I’ve recently purchased a sense 2 and connected to my I phone 16, however I’m unable to receive notifications from apps such as WhatsApp, I’ve checked all the basics, is there a fix?
Jessica Young (@Jessicayoung_99) reported 36 minutes ago
@bookishbish @FitbitSupport Day 8 for me since this issue popped up
Justin (@crossbosox) reported 40 minutes ago
@PosingforPink @fitbit @FitbitSupport For sure. I’ve done all the troubleshooting with no fix.
Dale Kristina Valiukas (@dkvaliukas) reported 40 minutes ago
@ManchesterBlond @FitbitSupport I get the same problem. I go to settings to apps, select fitbit, force stop it, and reopen it again. See if that works.
Dale Kristina Valiukas (@dkvaliukas) reported 41 minutes ago
@FitbitSupport How come I can't even send you a private message. Im a paid subscriber, and why is it i either wake up with a blank screen and I never get my spo2 anymore. Please fix this problem, and next time, please inform me when you're taking money out of my account (premium)
Dale Kristina Valiukas (@dkvaliukas) reported 42 minutes ago
@ManchesterBlond @FitbitSupport I get the same problem. I go to settings to apps, select fitbit, force stop it, and reopen it again. See if that works.
Jessica Young (@Jessicayoung_99) reported 43 minutes ago
@FitbitSupport None of that worked. Other users are now reporting the same issue, so it’s obviously a known bug/glitch now.
Dale Kristina Valiukas (@dkvaliukas) reported 44 minutes ago
@FitbitSupport Fitbit, im a paid premium subscriber, and why am I anticipating a problem each morning? Now, I can't even send you a private message. What's going on? I get a spo2 score whenever they feel like giving it to me. Please straighten this out and tell me how to get my score, please?
Dale Kristina Valiukas (@dkvaliukas) reported 46 minutes ago
@ManchesterBlond @FitbitSupport I get the same problem. I go to settings to apps, select fitbit, force stop it, and reopen it again. See if that works.
🇺🇸BEARDO🇺🇸 (@Ranchwater12) reported 51 minutes ago
@FitbitSupport Nobody asked you! Bad business plan. I'm going to get rid of this thing for sure!
Josh Fields (@partiallypro) reported 53 minutes ago
Pretty incredible that @fitbit's food/calorie tracking has been down for -everyone- for over 24 hours and they are owned by Google which is a 3.8 Trillion dollar company. This is something you'd expect from an independent developer.
Dale Kristina Valiukas (@dkvaliukas) reported 53 minutes ago
@FitbitSupport How come I can't even send you a private message. Im a paid subscriber, and why is it i either wake up with a blank screen and I never get my spo2 anymore. Please fix this problem, and next time, please inform me when you're taking money out of my account (premium)
Marvin Matthews 🇨🇦 (@krimar) reported 54 minutes ago
@FitbitSupport For the last day I have not been able to connect my phone to Fitbit. I have tried to force shutdown the app, and restart the phone, with no luck.
Jason (@megabyte682) reported 57 minutes ago
.@madebygoogle my Pixel Watch 3 is still broken from months ago and you .@FitbitSupport refuse to do anything. Blame each other and blame software. No real fix. I think I'm done with #madebygoogle products. Even this Pixel 10 is subpar. Waste of money.
Matthew Halmshaw (@matthewhalmshaw) reported 57 minutes ago
@FitbitSupport Sent you a DM. EE have done diagnostics on it and says its a battery fault which needs replacing. Hope you can help. Less than a year old
Posing for Pink (@PosingforPink) reported 57 minutes ago
@Besenovsky @FitbitSupport What specific steps are you taking to resolve the system error and communicate with your customers/subscribers?
Dale Kristina Valiukas (@dkvaliukas) reported 58 minutes ago
@FitbitSupport How come I can't even send you a private message. Im a paid subscriber, and why is it i either wake up with a blank screen and I never get my spo2 anymore. Please fix this problem, and next time, please inform me when you're taking money out of my account (premium)