Is Fitbit down?

@FitbitIN @FitbitSupport I need some help as my Fitbit is not charging , I have tried restarting too . Could you please help.

@FitbitSupport I got a charge 5 last week and it doesn't read my SPO2. can you give me any help or point me somewhere? thanks!

@FitbitSupport What a bloody waste of time, why bother asking for dm if you are not going to be bothered to read what the issue is

@Tombeau1972 @FitbitSupport @SameerR72587622 I am now hearing people say the recall center is telling them they can no longer help because fitbit cancelled their refund. And guess what, fitbits suggestion is for them to…call the refund center.

@AWPorterfield @FitbitSupport Just post it, fitbit won't help you... I'm waiting for 125 days now, without any news from this rip-off company

@FitbitSupport Hi, is your server down? I'm from India & unable to log in since this morning. Pls let me know.

@fitbit My Versa 3 clock was off 4 minutes. It took 2 contacts with support, 4 hours and unending frustration to fix the time. Your articles were not helpful. You’ve lost a customer.

@SantanderBankUS Why is Santander always so SLOW to get with it. Nine million banks allow payment through @fitbit , but NOT Santander. Not shocked, they were SLOW to introduce app. Nearly 2 years after my other babk introduced theirs. Frustrating!

@FitbitSupport can someone help me please? Need to change my email address linked to my account, but also need to reset my password

@FitbitSupport can someone help me please? I need to change my email address & reset my password

@FitbitSupport my versa 2 is not tracking steps and heart rate. I tried shutting it down, syncing, looked at fit bit community for help. The date, time, text message viewing work but it’s not tracking steps or heart rate. Help

@fitbit Sorry, I think my point is that it does not attach securely. So telling me to attach it securely doesn't help. Though surely you mean well!!

@FitbitSupport How else should I feel? This case has been ongoing since February. The support team has been part of the problem. I want to talk to an executive who has the power to expedite resolution of my case.

@FitbitSupport can somebody please help me? Nobody is replying to my messages on Fitbit support. I need help getting back into my account, but need to change my e-mail & reset my password, thanks

@FitbitSupport can someone please help, been messaging support, but nobody replies. Need help changing email & password

@fitbit my 3 week old Fitbit has broken and no replacement is being offered. I’ve been offered a 35% refund to buy another. Shocking service.

@FitbitSupport @liderths Hello FitbitSupport. I hadn't logged into my app in a while, tried this morning, couldn't log into the app and saved password didn't work. Tried reset my password and it says Fitbit is unavailable. Went to the website and it says my IP has been banned by Fitbit. Confused, Help!

I got the Fitbit charge 5 in March and had nothing but problems. I've been sent a replacement one and it is literally broken. @fitbit won't do anything about it. worst product. worst customer service.

@fitbit Been there done that twice. Always an excuse. No real help.

@FitbitSupport Yes. Same issue. I ll continue the chat there. Cheers

@FitbitSupport As my original tweet noted, I have done that twice with ZERO success. There are a few online forums discussing how @fitbit is treating customers. Would @FitbitSupport like me to publicly complain about the service OR will you solve the problem and help me remain a loyal customer?

@FitbitSupport Thanks. Have restarted multiple times that way..sometimes it gets stuck on the boot up logo screen. Other times it reboots well but powers down after an hour or so, Other times it boots up with no touch screen. Very frustrating....Any other suggestions or is my fitbit kaput?

This is insane. @fitbit somehow allowed someone to change my account email without having access to said email. Now someone has access to my personal data. @FitbitSupport says it will take days to resolve the issue. Don't buy a Fitbit if you care about your personal data.

@crypto_skillz @fitbit @whoop So instead of buying a new Fitbit, you're going to spend $300/yr for whoop? I've had nothing but trouble with whoop. All hype and great marketing.

Hey @fitbit is this **** water proof? I want to know how many calories I burn when swimming or *******.

@FitbitSupport @FitbitSupport any help?

@FitbitSupport Restarted. Same problem. Have DM my email ID

Fitbit syncing is a disaster. Yeah restart this, blah, restart that, blah, bluetooth this, blah. Other products don’t have this issue. @fitbit @FitbitSupport

@FitbitSupport I bought a charge 4 less than 6 months ago and it is not working anymore. I cant believe the quality of your product….I want a refund/check if it still has a guarantee. Cheers.

@FitbitSupport @fitbit I’ve sent you DM - why is Fitbit software update killing all Fitbit batteries ? Can you sort patch & fix this out asap - thanks 🙏