Is Fitbit down?
No problems detected
If you are having issues, please submit a report below.
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Fitbit reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Fitbit. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fitbit users through our website.
-
Device Failure (28%)
-
App Crashing (20%)
-
Online Features (16%)
-
Sign in (12%)
-
Website Down (12%)
-
Errors (12%)
Live Outage Map
The most recent Fitbit outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Rotterdam |
Errors | |
 Lincoln |
Website Down | |
| Clermont |
Sign in | |
 Ipswich |
Device Failure | |
| Woodbine |
Sign in | |
 Bigastro |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
-
Fizbanic
(@fizbanic) reported
@FitbitSupport Ya another day I have to reset my ******* phone because you asshats think it is not syncing is MY device vs your APP. Looking at how many people reporting the same issue it is a YOUR APP not our device.
-
WickedFancy
(@wicked_fancy) reported
@Fitbit @FitbitSupport @Google I started my Ionic recall refund on July 7, 2025. After months of “it’s approved,” I’m now told it’s “under investigation” with no reason or refund. 4 months is unacceptable—fix this now. #FitbitRefund #IonicRecall #ConsumerRights
-
WickedFancy
(@wicked_fancy) reported
@Fitbit @FitbitSupport @Google I started my Ionic recall refund on July 7, 2025. After months of “it’s approved,” I’m now told it’s “under investigation” with no reason or refund. 4 months is unacceptable—fix this now. #FitbitRefund #IonicRecall #ConsumerRights
-
Fizbanic
(@fizbanic) reported
@FitbitSupport Ya another day I have to reset my ******* phone because you asshats think it is not syncing is MY device vs your APP. Looking at how many people reporting the same issue it is a YOUR APP not our device.
-
NoMad
(@mySanctuaries) reported
The Fitbit food database had been down since yesterday evening. Since @FitbitSupport has been of no help to anyone, here's an update. It appears to have just gone back online. Let's hope it stays that way. 🤞
-
Libby Brooks
(@MidnightWeasel) reported
So @FitbitSupport just tells you to press buttons to restart or reboot your device. THE INSPIRE HAS NO BUTTONS. I am now sobbing because y'all cannot be bothered to give any more assistance than a one-size-fits all approach. I have a fitbit with no screen and no help. FML.
-
WickedFancy
(@wicked_fancy) reported
@Fitbit @FitbitSupport @Google I started my Ionic recall refund on July 7, 2025. After months of “it’s approved,” I’m now told it’s “under investigation” with no reason or refund. 4 months is unacceptable—fix this now. #FitbitRefund #IonicRecall #ConsumerRights
-
Fizbanic
(@fizbanic) reported
@FitbitSupport Ya another day I have to reset my ******* phone because you asshats think it is not syncing is MY device vs your APP. Looking at how many people reporting the same issue it is a YOUR APP not our device.
-
WickedFancy
(@wicked_fancy) reported
@Fitbit @FitbitSupport @Google I started my Ionic recall refund on July 7, 2025. After months of “it’s approved,” I’m now told it’s “under investigation” with no reason or refund. 4 months is unacceptable—fix this now. #FitbitRefund #IonicRecall #ConsumerRights
-
WickedFancy
(@wicked_fancy) reported
@Fitbit @FitbitSupport @Google I started my Ionic recall refund on July 7, 2025. After months of “it’s approved,” I’m now told it’s “under investigation” with no reason or refund. 4 months is unacceptable—fix this now. #FitbitRefund #IonicRecall #ConsumerRights
-
atiKen
(@atikenta) reported
@FitbitSupport why is the discovery card not supported for use with the versa 3? It works with the phone for contactless payment but not the versa 3 watch. It is more convenient to use the watch, which is on my wrist, rather than the phone that's in my pocket. What's the issue?
-
DHomeFry
(@HFHomeFry) reported
@Hustlediva1 @FitbitSupport Its down!
-
WickedFancy
(@wicked_fancy) reported
@Fitbit @FitbitSupport @Google I started my Ionic recall refund on July 7, 2025. After months of “it’s approved,” I’m now told it’s “under investigation” with no reason or refund. 4 months is unacceptable—fix this now. #FitbitRefund #IonicRecall #ConsumerRights
-
WickedFancy
(@wicked_fancy) reported
@Fitbit @FitbitSupport @Google I started my Ionic recall refund on July 7, 2025. After months of “it’s approved,” I’m now told it’s “under investigation” with no reason or refund. 4 months is unacceptable—fix this now. #FitbitRefund #IonicRecall #ConsumerRights
-
Fizbanic
(@fizbanic) reported
@FitbitSupport Ya another day I have to reset my ******* phone because you asshats think it is not syncing is MY device vs your APP. Looking at how many people reporting the same issue it is a YOUR APP not our device.
-
Fizbanic
(@fizbanic) reported
@FitbitSupport Ya another day I have to reset my ******* phone because you asshats think it is not syncing is MY device vs your APP. Looking at how many people reporting the same issue it is a YOUR APP not our device.
-
Fizbanic
(@fizbanic) reported
@FitbitSupport Ya another day I have to reset my ******* phone because you asshats think it is not syncing is MY device vs your APP. Looking at how many people reporting the same issue it is a YOUR APP not our device.
-
DHomeFry
(@HFHomeFry) reported
@Hustlediva1 @FitbitSupport Its down!
-
atiKen
(@atikenta) reported
@FitbitSupport why is the discovery card not supported for use with the versa 3? It works with the phone for contactless payment but not the versa 3 watch. It is more convenient to use the watch, which is on my wrist, rather than the phone that's in my pocket. What's the issue?
-
atiKen
(@atikenta) reported
@FitbitSupport why is the discovery card not supported for use with the versa 3? It works with the phone for contactless payment but not the versa 3 watch. It is more convenient to use the watch, which is on my wrist, rather than the phone that's in my pocket. What's the issue?
-
Fizbanic
(@fizbanic) reported
@FitbitSupport Ya another day I have to reset my ******* phone because you asshats think it is not syncing is MY device vs your APP. Looking at how many people reporting the same issue it is a YOUR APP not our device.
-
atiKen
(@atikenta) reported
@FitbitSupport why is the discovery card not supported for use with the versa 3? It works with the phone for contactless payment but not the versa 3 watch. It is more convenient to use the watch, which is on my wrist, rather than the phone that's in my pocket. What's the issue?
-
DHomeFry
(@HFHomeFry) reported
@Hustlediva1 @FitbitSupport Its down!
-
DHomeFry
(@HFHomeFry) reported
@Hustlediva1 @FitbitSupport Its down!
-
Fizbanic
(@fizbanic) reported
@FitbitSupport Ya another day I have to reset my ******* phone because you asshats think it is not syncing is MY device vs your APP. Looking at how many people reporting the same issue it is a YOUR APP not our device.
-
WickedFancy
(@wicked_fancy) reported
@Fitbit @FitbitSupport @Google I started my Ionic recall refund on July 7, 2025. After months of “it’s approved,” I’m now told it’s “under investigation” with no reason or refund. 4 months is unacceptable—fix this now. #FitbitRefund #IonicRecall #ConsumerRights
-
WickedFancy
(@wicked_fancy) reported
@Fitbit @FitbitSupport @Google I started my Ionic recall refund on July 7, 2025. After months of “it’s approved,” I’m now told it’s “under investigation” with no reason or refund. 4 months is unacceptable—fix this now. #FitbitRefund #IonicRecall #ConsumerRights
-
DHomeFry
(@HFHomeFry) reported
@Hustlediva1 @FitbitSupport Its down!
-
DHomeFry
(@HFHomeFry) reported
@Hustlediva1 @FitbitSupport Its down!
-
DHomeFry
(@HFHomeFry) reported
@Hustlediva1 @FitbitSupport Its down!