Is Fitbit down?
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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Fitbit reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Fitbit. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fitbit users through our website.
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App Crashing (41%)
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Online Features (19%)
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Errors (18%)
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Website Down (10%)
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Device Failure (7%)
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Sign in (4%)
Live Outage Map
The most recent Fitbit outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Sign in | |
 Phoenix |
Online Features | |
| Apple Valley |
Device Failure | |
| St. Louis |
Online Features | |
| Louisville |
Website Down | |
| Virginia Beach |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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Beth
(@fabskin) reported
@teejay814 @FitbitSupport Same problem here too!
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Bob Slawson
(@BobSlawson1) reported
@Kisouttahere @FitbitSupport @teejay814 Same with me. But don't worry "We've resolved the issue impacting some Fitbit services and they should be working as expected"
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Cindy Dobbs
(@cscigaj) reported
@FitbitSupport I completed the recommended steps and updated the app - server issue persists.
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C.F.Hynes
(@Clare_Hynes) reported
@FitbitSupport @Floyd_Tori This does nothing. Your app and service are not working. Even after you “fixed it” yesterday I lost so much data which isn’t really fixing anything. What is happening?
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cactus queen 🦓
(@cactus_lashes_) reported
@FitbitSupport you said you resolved the issue of fitbits not syncing, however mine will not sync, I have tried every single fix on the website. extremely frustrating as I need to monitor my HR and steps for my health condition.
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Joia
(@boredgirl260) reported
Is the app not working right just going to be a morning ritual? It was all better yesterday and now the app is all screwed up again this morning @FitbitSupport
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CS 🇺🇲🇺🇦
(@phoenix_ledger) reported
@FitbitSupport @teejay814 Same issue as yesterday this morning.
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𝕊𝕔𝕣𝕖𝕖𝕟_ℕ𝕒𝕞𝕖
(@ScreenName54321) reported
@FitbitSupport app down again, exactly the same symptoms as yesterday.
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sarcastic brunette
(@teejay814) reported
@FitbitSupport None of that works. If I try to edit the stats that are showing I don’t get any options to add anything but calories. It’s the same exact problem as yesterday.
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Kelsey
(@RockWoodstoK) reported
so #fitbit is having the exact same issue again today as yesterday morning, happening at the same time? something fishy there… @fitbit @FitbitSupport #fitbitdown
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(((Ian L.)))
(@i_am_scifi) reported
from
Bronx, New York
Hey @FitbitSupport same issue as yesterday this morning.
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Cate
(@Cateay56) reported
@FitbitSupport when are you going to fix the menstrual health section. Since yesterday/ today's current outage it doesn't show anything and trends tab just spins. I use this daily and can't see anything I've ever logged 😠.
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celia joan
(@Cels58) reported
@fitbit your app is down again what is going on?
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Coralea Harrison
(@CoraleaHarrison) reported
@FitbitSupport having same issues as yesterday. #help
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CS 🇺🇲🇺🇦
(@phoenix_ledger) reported
@FitbitSupport @teejay814 Nope mine is having the same problem as yesterday
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Misty Sanders
(@BeastModeMisty) reported
@FitbitSupport So the app is down again!!!?????? What is going on!!???
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dave
(@dave42015248) reported
@caseypicker @fitbit @FitbitSupport Yeah down again for me in UK. Managed to sync a run and steps but most other data missing and sync regularly failing. Cannot log into forums.
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H...
(@Heather_1705) reported
@teejay814 @FitbitSupport Mine is down again too 🙄 so annoying
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some guy 🇺🇦
(@Ryan46and2) reported
@FitbitSupport @fitbit App is still broken. Worked yesterday evening. This morning having same issues as yesterday morning.
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jo susan
(@J_lutwyche) reported
@FitbitSupport is it down again??
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Kathleen
(@KathleenHorgan) reported
@FitbitSupport App issues seemed fixed last night, but now it is not working again this morning. Please help.
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StaceyMargaret Jones
(@Sharkushka) reported
Please fix your issues @fitbit so I can sync and check my data. #fitbitdown
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Ali
(@aligibbo999) reported
@FitbitSupport @fitbit Hi my app worked and has started having the same issue again today. DMd but no response
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Ragged Trousered Philanderer
(@RaggedTP) reported
Fitbit app is down again two days running. Get your act together @FitbitSupport
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Catherine Pitt 👻
(@Canraider) reported
@teejay814 @FitbitSupport Yep mine is down again.
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Cecilia Hersler
(@atasteofme) reported
@FitbitSupport Same issue again today!
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Haeko Baldr
(@thatSkywalK) reported
@FitbitSupport broken again today I see.. I pay for this.. jokes on me I guess
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REG-D.M.C.🌐
(@Reggie_YNWA) reported
@FitbitSupport yooo the Fitbit won’t sync again. Same as yesterday morning. Please fix pronto. Thanks 🙏
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earmuffs
(@gpremy) reported
@FitbitSupport Same issue as yesterday. Won’t sync. Frustrating as I pay for this.
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Catherine Reiman
(@CatherineReiman) reported
@FitbitSupport You might have fixed that issue, but it’s like Groundhog Day… same problem again this morning. I’m paying for this Premium service. Are you reimbursing us for this downtime? Are your staff competent to permanently fix any problems with your software?