Is Fitbit down?
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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Fitbit reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Fitbit. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fitbit users through our website.
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App Crashing (27%)
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Errors (24%)
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Online Features (21%)
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Website Down (13%)
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Device Failure (12%)
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Sign in (4%)
Live Outage Map
The most recent Fitbit outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Elyria |
Online Features | |
 Mulhouse |
Website Down | |
 Livingston |
Errors | |
| Villeneuve-d'Ascq |
Device Failure | |
| Waterford |
Device Failure | |
| Oklahoma City |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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Coralea Harrison
(@CoraleaHarrison) reported
@FitbitSupport having same issues as yesterday. #help
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Kathleen
(@KathleenHorgan) reported
@FitbitSupport App issues seemed fixed last night, but now it is not working again this morning. Please help.
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H...
(@Heather_1705) reported
@teejay814 @FitbitSupport Mine is down again too 🙄 so annoying
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Nancy J. Smyth, PhD, LCSW https://about.me/njsmyth
(@njsmyth) reported
@FitbitSupport So the Fitbit worked fine at the end of yesterday and now today the same problem, failing to sync, is happening again. Fixes aren't working. I will DM as well
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dave
(@dave42015248) reported
@caseypicker @fitbit @FitbitSupport Yeah down again for me in UK. Managed to sync a run and steps but most other data missing and sync regularly failing. Cannot log into forums.
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celia joan
(@Cels58) reported
@FitbitSupport your app is down again why?
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Ragged Trousered Philanderer
(@RaggedTP) reported
Fitbit app is down again two days running. Get your act together @FitbitSupport
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Catherine Pitt 👻
(@Canraider) reported
@teejay814 @FitbitSupport Yep mine is down again.
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Vishnu Chelle
(@VishnuChelle) reported
@FitbitSupport It's happening again and it's not really fixed. Will there be a proper fix for these issues? Sent DM with screenshots.
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cactus queen 🦓
(@cactus_lashes_) reported
@FitbitSupport you said you resolved the issue of fitbits not syncing, however mine will not sync, I have tried every single fix on the website. extremely frustrating as I need to monitor my HR and steps for my health condition.
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CS 🇺🇲🇺🇦
(@phoenix_ledger) reported
@FitbitSupport @teejay814 Same issue as yesterday this morning.
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Robin (insert humorous quip here)
(@NormDeplume720) reported
Hey, @fitbit is down again this morning. Does mean that I can stay in bed today?
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Cindy Dobbs
(@cscigaj) reported
@FitbitSupport I completed the recommended steps and updated the app - server issue persists.
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jo susan
(@J_lutwyche) reported
@FitbitSupport is it down again??
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Hugh Robbins
(@hugh_robbins3) reported
@teejay814 @FitbitSupport Same issue for me again too😡
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sarcastic brunette
(@teejay814) reported
@FitbitSupport None of that works. If I try to edit the stats that are showing I don’t get any options to add anything but calories. It’s the same exact problem as yesterday.
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𝕊𝕔𝕣𝕖𝕖𝕟_ℕ𝕒𝕞𝕖
(@ScreenName54321) reported
@FitbitSupport app down again, exactly the same symptoms as yesterday.
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Kelsey
(@RockWoodstoK) reported
so #fitbit is having the exact same issue again today as yesterday morning, happening at the same time? something fishy there… @fitbit @FitbitSupport #fitbitdown
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Catherine Reiman
(@CatherineReiman) reported
@FitbitSupport You might have fixed that issue, but it’s like Groundhog Day… same problem again this morning. I’m paying for this Premium service. Are you reimbursing us for this downtime? Are your staff competent to permanently fix any problems with your software?
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celia joan
(@Cels58) reported
@fitbit your app is down again what is going on?
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Ali
(@aligibbo999) reported
@FitbitSupport @fitbit Hi my app worked and has started having the same issue again today. DMd but no response
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REG-D.M.C.🌐
(@Reggie_YNWA) reported
@FitbitSupport yooo the Fitbit won’t sync again. Same as yesterday morning. Please fix pronto. Thanks 🙏
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Joia
(@boredgirl260) reported
Is the app not working right just going to be a morning ritual? It was all better yesterday and now the app is all screwed up again this morning @FitbitSupport
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Beth
(@fabskin) reported
@teejay814 @FitbitSupport Same problem here too!
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glubben
(@glubben) reported
@teejay814 @FitbitSupport Mine app is down too
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Joia
(@boredgirl260) reported
@teejay814 @FitbitSupport I'm also having the exact same problem as yesterday morning. Total deja Vu
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CS 🇺🇲🇺🇦
(@phoenix_ledger) reported
@FitbitSupport @teejay814 Nope mine is having the same problem as yesterday
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StaceyMargaret Jones
(@Sharkushka) reported
Please fix your issues @fitbit so I can sync and check my data. #fitbitdown
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Bob Slawson
(@BobSlawson1) reported
@Kisouttahere @FitbitSupport @teejay814 Same with me. But don't worry "We've resolved the issue impacting some Fitbit services and they should be working as expected"
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Cate
(@Cateay56) reported
@FitbitSupport when are you going to fix the menstrual health section. Since yesterday/ today's current outage it doesn't show anything and trends tab just spins. I use this daily and can't see anything I've ever logged 😠.