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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Fitbit reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Fitbit. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fitbit users through our website.
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Device Failure (31%)
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Online Features (19%)
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App Crashing (19%)
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Website Down (15%)
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Sign in (8%)
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Errors (8%)
Live Outage Map
The most recent Fitbit outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ipswich |
Device Failure | |
 Woodbine |
Sign in | |
 Bigastro |
App Crashing | |
 Winnipeg |
Online Features | |
| Onley |
App Crashing | |
| Lakeland |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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Steve
(@UngarCanes) reported
@FitbitSupport did you know that your software update is broken? And that by not offering a rollback to the previous version you are preventing people from using your watch? 30% discount on a replacement is a ripoff when you could just fix your software to what is was a month ago
-
Steve
(@UngarCanes) reported
@FitbitSupport did you know that your software update is broken? And that by not offering a rollback to the previous version you are preventing people from using your watch? 30% discount on a replacement is a ripoff when you could just fix your software to what is was a month ago
-
Lynn Pechinski
(@LynnPechinski) reported
@FitbitSupport My Fitbit Charge 5 keeps disconnecting on a daily basis although the Fitbit is well charged. How do I fix this problem?
-
Steve
(@UngarCanes) reported
@FitbitSupport did you know that your software update is broken? And that by not offering a rollback to the previous version you are preventing people from using your watch? 30% discount on a replacement is a ripoff when you could just fix your software to what is was a month ago
-
Steve
(@UngarCanes) reported
@FitbitSupport did you know that your software update is broken? And that by not offering a rollback to the previous version you are preventing people from using your watch? 30% discount on a replacement is a ripoff when you could just fix your software to what is was a month ago
-
Steve
(@UngarCanes) reported
@FitbitSupport did you know that your software update is broken? And that by not offering a rollback to the previous version you are preventing people from using your watch? 30% discount on a replacement is a ripoff when you could just fix your software to what is was a month ago
-
Steve
(@UngarCanes) reported
@FitbitSupport did you know that your software update is broken? And that by not offering a rollback to the previous version you are preventing people from using your watch? 30% discount on a replacement is a ripoff when you could just fix your software to what is was a month ago
-
Steve
(@UngarCanes) reported
@FitbitSupport did you know that your software update is broken? And that by not offering a rollback to the previous version you are preventing people from using your watch? 30% discount on a replacement is a ripoff when you could just fix your software to what is was a month ago
-
Lynn Pechinski
(@LynnPechinski) reported
@FitbitSupport My Fitbit Charge 5 keeps disconnecting on a daily basis although the Fitbit is well charged. How do I fix this problem?
-
Steve
(@UngarCanes) reported
@FitbitSupport did you know that your software update is broken? And that by not offering a rollback to the previous version you are preventing people from using your watch? 30% discount on a replacement is a ripoff when you could just fix your software to what is was a month ago
-
Steve
(@UngarCanes) reported
@FitbitSupport did you know that your software update is broken? And that by not offering a rollback to the previous version you are preventing people from using your watch? 30% discount on a replacement is a ripoff when you could just fix your software to what is was a month ago
-
Lynn Pechinski
(@LynnPechinski) reported
@FitbitSupport My Fitbit Charge 5 keeps disconnecting on a daily basis although the Fitbit is well charged. How do I fix this problem?
-
Steve
(@UngarCanes) reported
@FitbitSupport did you know that your software update is broken? And that by not offering a rollback to the previous version you are preventing people from using your watch? 30% discount on a replacement is a ripoff when you could just fix your software to what is was a month ago
-
Lynn Pechinski
(@LynnPechinski) reported
@FitbitSupport My Fitbit Charge 5 keeps disconnecting on a daily basis although the Fitbit is well charged. How do I fix this problem?
-
Steve
(@UngarCanes) reported
@FitbitSupport did you know that your software update is broken? And that by not offering a rollback to the previous version you are preventing people from using your watch? 30% discount on a replacement is a ripoff when you could just fix your software to what is was a month ago
-
Steve
(@UngarCanes) reported
@FitbitSupport did you know that your software update is broken? And that by not offering a rollback to the previous version you are preventing people from using your watch? 30% discount on a replacement is a ripoff when you could just fix your software to what is was a month ago
-
Lynn Pechinski
(@LynnPechinski) reported
@FitbitSupport My Fitbit Charge 5 keeps disconnecting on a daily basis although the Fitbit is well charged. How do I fix this problem?
-
Steve
(@UngarCanes) reported
@FitbitSupport did you know that your software update is broken? And that by not offering a rollback to the previous version you are preventing people from using your watch? 30% discount on a replacement is a ripoff when you could just fix your software to what is was a month ago
-
Steve
(@UngarCanes) reported
@FitbitSupport did you know that your software update is broken? And that by not offering a rollback to the previous version you are preventing people from using your watch? 30% discount on a replacement is a ripoff when you could just fix your software to what is was a month ago
-
Lynn Pechinski
(@LynnPechinski) reported
@FitbitSupport My Fitbit Charge 5 keeps disconnecting on a daily basis although the Fitbit is well charged. How do I fix this problem?
-
Lynn Pechinski
(@LynnPechinski) reported
@FitbitSupport My Fitbit Charge 5 keeps disconnecting on a daily basis although the Fitbit is well charged. How do I fix this problem?
-
Steve
(@UngarCanes) reported
@FitbitSupport did you know that your software update is broken? And that by not offering a rollback to the previous version you are preventing people from using your watch? 30% discount on a replacement is a ripoff when you could just fix your software to what is was a month ago
-
Steve
(@UngarCanes) reported
@FitbitSupport did you know that your software update is broken? And that by not offering a rollback to the previous version you are preventing people from using your watch? 30% discount on a replacement is a ripoff when you could just fix your software to what is was a month ago
-
Steve
(@UngarCanes) reported
@FitbitSupport did you know that your software update is broken? And that by not offering a rollback to the previous version you are preventing people from using your watch? 30% discount on a replacement is a ripoff when you could just fix your software to what is was a month ago
-
Steve
(@UngarCanes) reported
@FitbitSupport did you know that your software update is broken? And that by not offering a rollback to the previous version you are preventing people from using your watch? 30% discount on a replacement is a ripoff when you could just fix your software to what is was a month ago
-
Steve
(@UngarCanes) reported
@FitbitSupport did you know that your software update is broken? And that by not offering a rollback to the previous version you are preventing people from using your watch? 30% discount on a replacement is a ripoff when you could just fix your software to what is was a month ago
-
Steve
(@UngarCanes) reported
@FitbitSupport did you know that your software update is broken? And that by not offering a rollback to the previous version you are preventing people from using your watch? 30% discount on a replacement is a ripoff when you could just fix your software to what is was a month ago
-
Steve
(@UngarCanes) reported
@FitbitSupport did you know that your software update is broken? And that by not offering a rollback to the previous version you are preventing people from using your watch? 30% discount on a replacement is a ripoff when you could just fix your software to what is was a month ago
-
Steve
(@UngarCanes) reported
@FitbitSupport did you know that your software update is broken? And that by not offering a rollback to the previous version you are preventing people from using your watch? 30% discount on a replacement is a ripoff when you could just fix your software to what is was a month ago
-
Steve
(@UngarCanes) reported
@FitbitSupport did you know that your software update is broken? And that by not offering a rollback to the previous version you are preventing people from using your watch? 30% discount on a replacement is a ripoff when you could just fix your software to what is was a month ago