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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Problems in the last 24 hours
The graph below depicts the number of Fitbit reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Fitbit. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fitbit users through our website.
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Errors (28%)
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App Crashing (21%)
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Online Features (18%)
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Website Down (15%)
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Device Failure (13%)
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Sign in (4%)
Live Outage Map
The most recent Fitbit outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| App Crashing | ||
| Errors | ||
| Website Down | ||
| Online Features | ||
| Website Down | ||
| Errors |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
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LetsGoBrandon
(@Ben_ben_s) reported
@communistpitbul @fitbit No all fatties should be locked down to stop the fatness spreading. 2 weeks to flatten the tummy.
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Ryles
(@PocoCanuckfan) reported
@Ben_ben_s @fitbit Fat and fit don't rhyme you dumb ****
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2000 Toyota Camry CE
(@XV20_Camry) reported
@Ben_ben_s @fitbit “Fat” and “fit” don’t even rhyme you illiterate ****
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McKenzie Virga
(@mckenzieVirga) reported
@FitbitSupport my fitbit versa 2 is not syncing can you please help me I've logged out of the app , shut the fitbit off and on , deleted fitbit from account and now it won't let me re-set it back up even
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Mr. Autumn Man
(@PapaBearsTweets) reported
@Ben_ben_s @fitbit Fat and fit do not rhyme, wtf
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LetsGoBrandon
(@Ben_ben_s) reported
@Lowenaffchen @SweatieAngle @fitbit How dare you, I do not have a drinking problem. 2 hands and 1 mouth, no problem. Now go for a walk fatty.
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LetsGoBrandon
(@Ben_ben_s) reported
@sippingmalorts @fitbit No problem, glad I could help.
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Alison Gibbs
(@guineagibbs) reported
@FitbitSupport The App Store says there was an update 2 hours ago. It doesn’t seem to have fixed the problem.
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LetsGoBrandon
(@Ben_ben_s) reported
@sleepgolem @fitbit No all fatties should be locked down to stop the fatness spreading. 2 weeks to flatten the tummy.
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LetsGoBrandon
(@Ben_ben_s) reported
@CeeDeeWai @fitbit No all fatties should be locked down to stop the fatness spreading. 2 weeks to flatten the tummy.
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Sharifi | شریفی
(@AbdulWahabShari) reported
@fitbit Help and support humanity Help the people of Afghanistan #StopTajikGenocide
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Stephen Rodin
(@StephenRodin1) reported
@FitbitSupport Good evening, my Fitbit is not showing the measurements on steps or calories I have tried resetting it. The old data is also not showing. Any help would be greatly appreciated.
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Bibhu Krishna
(@bibhukrishna) reported
@FitbitSupport Hi, My fitbit Ionic is not powering on ,please help.
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Yoyo🧚🏻♀️
(@yoyo821103) reported
@fitbit I own a Sense 2 watch,and after upgrading my iPhone to iOS 16.1,it's not possible to receive notifications from LINE. I tried several methods including: -restart phone and/or watch -enablying system notifications -forget/register again the watch but none of those solved my issue.
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Yoyo🧚🏻♀️
(@yoyo821103) reported
@FitbitSupport I own a Sense 2 watch,and after upgrading my iPhone to iOS 16.1,it's not possible to receive notifications from LINE. I tried several methods including: -restart phone and/or watch -enablying system notifications -forget/register again the watch but none of those solved my issue.
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Rachel Mackenzie
(@BossberryRachel) reported
So I'm sad to say that I'm breaking up with @fitbit. I'm now up to my 4th watch in 4 years & I don't want an upgrade I just want a reliable watch that doesn't need a degree in microsurgery to replace the (broken) strap. Rant over
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Deep Jimpact ➐
(@Jiimmmmmmmmmmmm) reported
@Ben_ben_s @fitbit Ah you know this is a dumb tweet. Deep down you know. Elon won’t cuck you now you’ve written something this stupid. Fat and fit lol. Jeez
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Adam Graves
(@Mrgravesrants) reported
@memorie_holiday @fitbit @FitbitSupport i started to reboot mine daily. it either didnt track my heart rate right and some other stuff. rebooting it should help.
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Jerry Ratcliffe
(@Jerry_Ratcliffe) reported
@_criminologist Exactly my recent experience with @fitbit. Their @FitbitSupport bot DM-ed me and then proceeded to give me pointless canned responses irrelevant to the issue. They basically don’t want to hear from you. Their bot will engage in pointless charade again now after this tweet.
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Chadwiza
(@BuffaloBooker) reported
@FitbitSupport your customer service is terrible. Who do i contact for a warranty claim?
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Lansing
(@WithRealJuice) reported
@maesmoth87 @fitbit It’s also what we’re poorly designed to do. Its bad for everyone.
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cathy goepfert
(@cathygoepfert) reported
Is @fitbit down? My watch nor App is working.
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LetsGoBrandon
(@Ben_ben_s) reported
@mrgoodopinions @fitbit No all fatties should be locked down to stop the fatness spreading. 2 weeks to flatten the tummy.
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LetsGoBrandon
(@Ben_ben_s) reported
@kokorozek666 @fitbit No all fatties should be locked down to stop the fatness spreading. 2 weeks to flatten the tummy.
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iamian16
(@iamian16) reported
@FitbitSupport When are you going to fix the Continuum Clock Face on your Charge 5 to show the DD/MM date format which is used pretty much everywhere outside the USA?
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witch king of a three block radius in avondale
(@samalcarez) reported
@Ben_ben_s @fitbit No, you seem like a real piece of ****!
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Brenda Swanson
(@brendajswanson) reported
@FitbitSupport having an issue with my Versa 3 dropping the bluetooth connection with my iPhone 14 Pro. This happens multiple times per day, and had been going on for the last week. Tried multiple fixes and everything is up to date.
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Dean Black
(@DeanBlacker) reported
@Ben_ben_s @fitbit Alliteration isn't rhyme, **** for brains.
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LetsGoBrandon
(@Ben_ben_s) reported
@MongoForever @fitbit No all fatties should be locked down to stop the fatness spreading. 2 weeks to flatten the tummy.
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Alison Gibbs
(@guineagibbs) reported
@FitbitSupport @raksha_patel82 I’ve got the same issue. How can I check if the app needs updating, will it say somewhere in settings? I’ve tried restarting the Fitbit but that hasn’t fixed it.