Is Fitbit down?
No problems detected
If you are having issues, please submit a report below.
Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Fitbit reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Fitbit. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Fitbit users through our website.
-
App Crashing (41%)
-
Online Features (19%)
-
Errors (18%)
-
Website Down (10%)
-
Device Failure (7%)
-
Sign in (4%)
Live Outage Map
The most recent Fitbit outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Sign in | |
 Phoenix |
Online Features | |
| Apple Valley |
Device Failure | |
| St. Louis |
Online Features | |
| Louisville |
Website Down | |
| Virginia Beach |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Fitbit Issues Reports
Latest outage, problems and issue reports in social media:
-
Gillian Firth
(@gillyank1972) reported
@bedfastmoth_ @FitbitSupport Same issue. Won’t stay open long enough to log out. Deleted and reinstalled and that keeps crashing after a second
-
Laura Lei Nevels
(@Laura_Lei618) reported
@jasmineisobel @FitbitSupport I’m having the same issue!!!
-
Lora
(@lorihanifan) reported
@FitbitSupport @fitbit the app won’t open - it immediately closes when you try to open it. I’ve already deleted the app and re-added it, and restarted my phone. Still not working.
-
Lora
(@lorihanifan) reported
@FitbitSupport @fitbit the app won’t open - it immediately closes when you try to open it. I’ve already deleted the app and re-added it, and restarted my phone. Still not working.
-
Lauren Pisani
(@GlamLauren) reported
@FitbitSupport Its not working again!!!!!!
-
Michael St. Onge, CIMA®️, CPWA®️
(@Mstonge70) reported
@FitbitSupport the app starts to open the crashes. I rebooted my iPhone but the issue remains. Is there an issue on your end?
-
Dan Scholes
(@Dan_Scholes) reported
@FitbitSupport hi I’m having the same issue as everyone else. App not opening/crashing. Tried all your suggestions and no change. Using an iPhone 12 Pro Max
-
Beccah Garrett
(@BeccahsWorld) reported
@jasmineisobel @FitbitSupport FitBit is down. I was logged out and the app is saying Fitbit isn't available when I force closed it & tried to log back in
-
m2
(@marwahkoul) reported
@fitbit @FitbitSupport my fitbit app is not working. As soon as I open the app, it just closes in 1 second. I updated the app, but the problem continues. Please let me know how to connect to support service, apart from the app.
-
Beccah Garrett
(@BeccahsWorld) reported
@braeside31 @FitbitSupport Your app isn't opening because FitBit is down again. I tried to log in to mine because I was logged out & it's saying FitBit isn't available
-
masked virtue signaller
(@janinesymons) reported
good to see @fitbitsupport ignoring all the calls for help. #fitbitdown
-
Majella Greene FRSA
(@MotivationalMaj) reported
from
Brentford, England
@FitbitSupport my app has been crashing - I deleted and reinstalled - still crashing - can you help?
-
Beccah Garrett
(@BeccahsWorld) reported
@FitbitSupport Why is FitBit down again? What's the problem?
-
Dalila (Taylor’s Version)
(@dalilaisdope) reported
Is the @fitbit app down right now? @FitbitSupport I can't open the app on my phone at all, it keeps crashing.
-
m2
(@marwahkoul) reported
@fitbit @FitbitSupport hi, my fitbit app is not working. As soom as I open the app, it just closes in 1 second. I updated the app, but the problem continues. Please let me know how to connect to support service, apart from the app.
-
Lester Smalls
(@LesterSmalls45) reported
@FitbitSupport please fix the app.
-
Matt Noncek
(@nonmatt) reported
Reading @fitbit responses since my iOS app is also crashing. Support is NOT on the same page. Some admins admit there's a fix in process, and others are telling users to force quit and restart? #fitbit #outage
-
GertsenPR 🇩🇰🇪🇺🇬🇧💙🌻
(@GertsenPR) reported
@FitbitSupport are you having trouble my app appear and then immediately disappear 😳
-
Sir Tan Bonders
(@SBonders) reported
@FitbitSupport app on IOS is not working. Why are you all not posting about it? Yes, we have all kept our apps updated and restarted our phones. Still not working.
-
Augie_Moto
(@ParkerMasonPI) reported
@FitbitSupport your app went down. I deleted the app and reinstalled it and same thing happening. Open and closes instantly. Hope my HR info is still there??
-
Irene Kenyon
(@IreneKenyon4) reported
@FitbitSupport - I’m having the same problem as many others. No one has responded to my DM. I’ve uninstalled and reinstalled it twice. I’ve shut down and restarted my phone. Please fix this!
-
Neil Montovani
(@neilmontovani) reported
@FitbitSupport I’ve tried the force start and checked my phone and it’s updated. I also deleted age updated the app. Every time I open the app it closes. I’m also not the only one with this issue. What is the ETA in fixing this ?
-
Lauren Pisani
(@GlamLauren) reported
@Daniell55091074 @FitbitSupport Omg!!!! Yeah I restarted my phone as well and it seemed to work but then it stopped working again and I just finished a workout so I can’t even sync anything or do anything because the stupid app is not working ughhhhh
-
James Nesgoda
(@jnesgoda27) reported
@FitbitSupport I have tried opening the Fitbit app on my phone and iPad. The app opens and immediately closes. I have tried rebooting both devices and uninstalling and reinstalling the app. Still having the same issue.
-
Claire Albuery
(@ClaireAlbuery) reported
@FitbitSupport I’ve done all that. So many people with the same problem. Not just me. I have 2 devices that the app won’t open on.
-
Liberty For All
(@Liberty4All776) reported
@SiobhanAliperto @FitbitSupport Same here, app wont start. Tried force closing and restarting iPhone but still not working.
-
Lora
(@lorihanifan) reported
@fitbit the app won’t open - it immediately closes when you try to open it. I’ve already deleted the app and re-added it, and restarted my phone. Still not working.
-
Texas Red Velvet
(@texasredvelvet) reported
@Laura_Lei618 @FitbitSupport Same issue for me!! Came here to see if others had the same problem.
-
Eric Leckband
(@EricVonLeckband) reported
@FitbitSupport experiencing the app constantly crashing this morning. Any tips to resolve? Seems like there is some issue weekly with the app.
-
Blanca
(@BlancaV) reported
@FitbitSupport Fitbit you have an app problem, again. Let us know when it’s fixed. Ty.