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Fitbit

Fitbit down? Current status and problems

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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Fitbit reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Fitbit. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fitbit users through our website.

  • 29% App Crashing (29%)
  • 21% Device Failure (21%)
  • 17% Online Features (17%)
  • 13% Website Down (13%)
  • 13% Errors (13%)
  • 8% Sign in (8%)

Live Outage Map

The most recent Fitbit outage reports came from the following cities:

CityProblem TypeReport Time
Noida App Crashing 4 days ago
St. Louis Device Failure 9 days ago
Grenoble Device Failure 11 days ago
Paris App Crashing 12 days ago
Köln Online Features 14 days ago
Rotterdam Errors 18 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • VynnykYevgen
    Yevgen Vynnyk (@VynnykYevgen) reported

    @FitbitSupport My Fitbit Charge 5 won't sync anymore. I am reset tracker, reinstall app, restart phone and trecker - and still have error after enter 4 digit pairin code. Do something alredy, please. Thank you.

  • JimmyDeanFilm
    Jimmy Dean (@JimmyDeanFilm) reported

    @mrzphd @fitbit @Nuropod I've just followed you to see if that'll fix it?

  • lizzy_novel
    E.LaCroix-Wagaman (@lizzy_novel) reported

    @FitbitSupport My versa2 isn't syncing with my phone. It was working fine until today. Please help!

  • EmilBrunner1
    Jim West 📚☕️✍️📖 (@EmilBrunner1) reported

    @FitbitSupport app isnt tracking bpm. it has bpm but only bthe present one. glitch needs fixed

  • nej1965
    Nicola Jones (was Ongley) 💙 🇺🇦 (@nej1965) reported

    My #fitbit aps have stopped working, on two different devices, is anyone else having this problem? @fitbit

  • kenx452
    kenx452 (@kenx452) reported

    @FitbitSupport I have a issue of fitbit inspire3. It has no response, no notification with connected smartphone, Android. Please show the solution of this issue, thanks!!

  • Jonat2Go
    Jonathan 🌊 (@Jonat2Go) reported

    @madebygoogle @GooglePixel_US, you need Elite Support options for high-spend Google users. When I need help, I expect prompt human assistance. I'm getting the run around over my $9.99 @FitbitSupport fee.

  • BabyBoomerUK
    Baby boomer, UK 🩵 (@BabyBoomerUK) reported

    Anyone else with a @FitbitSupport Inspire 3 think that the little charger unit is useless? A short lead, into a USB socket, it keeps detaching when you set it down to charge. 😡 there must be a better way, surely?!

  • Bow2Butterfly
    FAITH! (@Bow2Butterfly) reported

    7,521 @fitbit 11:32... Not too bad Lady P! 👟👟💖🌻🦋

  • fizbanic
    Fizbanic (@fizbanic) reported

    @FitbitSupport Once a week I need to restart my phone to sync, now I need to do that to open the APP. This used to be a fun app with achievements and friends, now it is a pain, Versa 2, then 3 then 4, I will not buy more. This is a YOU issue not us issue, want to fix it please

  • VGK_Watch
    Golden Knights Watch (@VGK_Watch) reported

    @Stephtfoo @FitbitSupport Hers is some generic brand called Amazfit from Amazon because the more expensive ones failed just as often as these, and we basically get them replaced like clockwork before the extended warranty expires lol. Problem is the replacements are never the same one.

  • GhostofDara
    Dara (@GhostofDara) reported

    @FitbitSupport pokemon sleep can't seem to pick up my fitbit sleep data. It syncs just fine in fitbit. But thinking it's not going to health connect and therefore not making it to pokemon sleep. Please fix. I've tried resyncing on fitbit and through pokemon sleep, restarting.

  • fizbanic
    Fizbanic (@fizbanic) reported

    @FitbitSupport Once a week I need to restart my phone to sync, now I need to do that to open the APP. This used to be a fun app with achievements and friends, now it is a pain, Versa 2, then 3 then 4, I will not buy more. This is a YOU issue not us issue, want to fix it please

  • VGK_Watch
    Golden Knights Watch (@VGK_Watch) reported

    @Stephtfoo @FitbitSupport This is my wife's problem too. She doesn't like the huge faces that all of these bands are making now, and is having a hard time finding the smaller ones any more.

  • Jonat2Go
    Jonathan 🌊 (@Jonat2Go) reported

    @madebygoogle @GooglePixel_US, you need Elite Support options for high-spend Google users. When I need help, I expect prompt human assistance. I'm getting the run around over my $9.99 @FitbitSupport fee.

  • AlPence
    Al Pence 🥓🇺🇸🏴🍊 (@AlPence) reported

    @FitbitSupport everyone, don’t buy this crap. @fitbit is garbage. None of the data is accurate or valid. It’s just a fancy watch. Support is **** too. It’s non-existent.

  • Jonat2Go
    Jonathan 🌊 (@Jonat2Go) reported

    @madebygoogle @GooglePixel_US, you need Elite Support options for high-spend Google users. When I need help, I expect prompt human assistance. I'm getting the run around over my $9.99 @FitbitSupport fee.

  • Jonat2Go
    Jonathan 🌊 (@Jonat2Go) reported

    @madebygoogle @GooglePixel_US, you need Elite Support options for high-spend Google users. When I need help, I expect prompt human assistance. I'm getting the run around over my $9.99 @FitbitSupport fee.

  • Yorkiepie1
    Yorkiepie (@Yorkiepie1) reported

    @FitbitSupport any update!? On issue and fix over 12months now unable to view low heart rate history. Promise it's a priority still each update nothing? Updated app, charge 6 awaiting firmware update. Samsung *** phone up-to-date I await in anticipation a promising fix update.

  • fizbanic
    Fizbanic (@fizbanic) reported

    @FitbitSupport Once a week I need to restart my phone to sync, now I need to do that to open the APP. This used to be a fun app with achievements and friends, now it is a pain, Versa 2, then 3 then 4, I will not buy more. This is a YOU issue not us issue, want to fix it please

  • Jonat2Go
    Jonathan 🌊 (@Jonat2Go) reported

    @madebygoogle @GooglePixel_US, you need Elite Support options for high-spend Google users. When I need help, I expect prompt human assistance. I'm getting the run around over my $9.99 @FitbitSupport fee.

  • NotNordgaren
    The Bingus Man (@NotNordgaren) reported

    @FitbitSupport That's a lot of stuff to DM you for an issue that's been happening since I got the thing. Why do you need my full name and country? Wtf does that have to do with your ****** vibe coded software?

  • fizbanic
    Fizbanic (@fizbanic) reported

    @FitbitSupport Once a week I need to restart my phone to sync, now I need to do that to open the APP. This used to be a fun app with achievements and friends, now it is a pain, Versa 2, then 3 then 4, I will not buy more. This is a YOU issue not us issue, want to fix it please

  • hellogsls12345
    hellogello1245 (@hellogsls12345) reported

    @madebygoogle I absolutely love my @fitbit, can’t imagine life without it! my luxe has had trouble charging lately. If I buy a new charger and that doesn’t solve the issue, can I return the charger? Trying to be careful in this economy in case I need to buy a replacement Fitbit!

  • SoCalValleyGal
    Diane (@SoCalValleyGal) reported

    My Fitbit sleep tracker is hit or miss & then people tell you well do all these things to fix it, well Saturday night it recorded my sleep just fine, last night it didn't record it at all, and I didn't change anything. @FitbitSupport

  • AlPence
    Al Pence 🥓🇺🇸🏴🍊 (@AlPence) reported

    Just for anyone interested: don’t buy a @fitbit. The data that it generates is erroneous and garbage. Basically all you’re getting is a fancy watch. @FitbitSupport is shite as well. Might as well be no one home. They don’t seem to be willing to back their product. Buyer beware.

  • helouise78
    Helen Jackson (@helouise78) reported

    @madebygoogle @fitbit never had a problem with my versa 4 but the last week it won't hold battery charge. Says charged to 100% but dies within 24 hours. Always been able to get approx 4 days wear between charges. It's useless to me as it is as I can't charge it every hour!

  • _juanmarkos
    Juan Markos (@_juanmarkos) reported

    @FitbitSupport Fitbit goals is Down

  • 24_mark1165605
    Mark11:24 (@24_mark1165605) reported

    @FitbitSupport Congrats @fitbit for designing the worst watch band in the history of watches - the Sense. A HORRIBLE way of locking the band to the watch face. Constantly comes apart, dropping the fragile watch face to the ground to crack. I regret my purchase.

  • Jonat2Go
    Jonathan 🌊 (@Jonat2Go) reported

    @madebygoogle @GooglePixel_US, you need Elite Support options for high-spend Google users. When I need help, I expect prompt human assistance. I'm getting the run around over my $9.99 @FitbitSupport fee.