Fitbit

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Fitbit is a consumer electronics and fitness company. Its products are activity trackers and smartwatches that measure data such as the number of steps walked, heart rate, quality of sleep, steps climbed, and other personal metrics involved in fitness.

Problems in the last 24 hours

The graph below depicts the number of Fitbit reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Fitbit Outage Chart 02/16/2026 03:05

At the moment, we haven't detected any problems at Fitbit. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Fitbit users through our website.

  1. Errors (30%)

    Errors (30%)

  2. App Crashing (20%)

    App Crashing (20%)

  3. Online Features (19%)

    Online Features (19%)

  4. Device Failure (16%)

    Device Failure (16%)

  5. Website Down (13%)

    Website Down (13%)

  6. Sign in (3%)

    Sign in (3%)

Live Outage Map

The most recent Fitbit outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesTucson App Crashing
United StatesGuilford Device Failure
FranceBrest App Crashing
GermanyBerlin Errors
United KingdomBarrow in Furness Website Down
United StatesElyria Online Features
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Fitbit Issues Reports

Latest outage, problems and issue reports in social media:

  • Natke05 Natalie Keane (@Natke05) reported

    @FitbitSupport I have tried again this afternoon and just now and still having the same issue

  • headbangerwoman Headbangerwoman (@headbangerwoman) reported from Strathcona County, Alberta

    Dear @FitbitSupport my watch hasn't recorded my sleep for the last 2 nights. It's giving me other random information, but I'm out of trouble shooting ideas. Can you help?

  • Extruded3d Ty (@Extruded3d) reported

    @FitbitSupport My wife's fitbit is telling her that the fitbit servers are offline

  • CwhitworthTmc Carol Whitworth (@CwhitworthTmc) reported

    @FitbitSupport I'm still waiting for a fix I have been DMing your team today but I still don't have my issue resolved

  • mzahedia Maryam Zahedian (@mzahedia) reported

    @FitbitSupport Thanks for letting us know but unfortunately my issue has not been resolved yet and my iPhone cannot recognize my Fitbit to pair and sync.

  • BirdieHammy JustSqueakingBy (@BirdieHammy) reported

    @FitbitSupport @arube1 Please stop telling people to troubleshoot their device and app and jump through all these hoops for a problem only fixable on your end. It's ridiculous and frustrating for your users

  • Cover4Caravans Richard Burgess (@Cover4Caravans) reported

    Hey @FitbitSupport I totally appreciate the complex issues around finding your “bug” and applying the right fix but it is your lack of communication and honest updates that is annoying everyone. What is the actual current situation?

  • iAmMe1980s Someone (@iAmMe1980s) reported

    @FitbitSupport can’t believe the Fitbit app is down AGAIN! Exact same issue as yesterday. #FitbitDown

  • JacSinnott Jac Sinnott (@JacSinnott) reported

    @FitbitSupport Fitbit app is still down. Won't sync and the debice wont even pair with my phone. Tried all troubleshooting (many times).

  • KeriKump Keri Kump (@KeriKump) reported

    @FitbitSupport Sleep tracker still not working. No data for Sunday & Monday nights.

  • Mom23boyz22 CindyG (@Mom23boyz22) reported

    @FitbitSupport My Fitbit Sense in syncing everything except sleep score now. Please fix this! Many of us rely on this information.

  • danniegurl Danielle (@danniegurl) reported

    @catester @FitbitSupport The fact that I as well as 2 of my friends were also unaware shows that they don’t inform their users. If they showed it on the app that would help. Bc I’m not going to go to their website I barely go there at all.

  • CrypticKawaii Ember 🧪🌙🔮 (@CrypticKawaii) reported

    @FitbitSupport @fitbit Nothing is fixed. If anything mine just got worse. I’ve uninstalled and reinstalled, hard reset and logged in/out. Still broken.

  • IntaglioJB John Bernardi (@IntaglioJB) reported

    @fitbit Haven't been able to view sleep stages for 2 days. Still not working even after Cutbit says issues have been resolved.

  • sheepro Rhona Quinn (@sheepro) reported

    @fitbitireland @FitbitSupport New Sense purchased yesterday, linked to Alexa today. Not syncing…. Help

  • dandydonlester donlester (@dandydonlester) reported

    @FitbitSupport Seriously. You guys did not have an outage. The product is behaving differently now. You deployed a server side upgrade that was not adequately tested, and rather than rolling it back until you fix the problems you are charging forward at the expense of the username.

  • gailharding27 Gail Harding (@gailharding27) reported

    @FitbitSupport Fitbit keeps loosing all my headings - is there a problem

  • catester Cate Eales ☕on Post https://post.news/@catester (@catester) reported

    @danniegurl @FitbitSupport I don't understand the problem with sleep, though, either. I'm not sure whether it's related to the outages or not. I have seen reports of people having this issue for a week or more. Waiting for the outage to settle down before pursuing the sleep issue. 2/2

  • RoseSam2081 Ann Vibert (@RoseSam2081) reported

    @FitbitSupport Still not working for me!

  • danniegurl Danielle (@danniegurl) reported

    @catester @FitbitSupport My friend suggested it has a bug between the device and server so bc the server isn’t working it interrupts the syncing process.

  • Kimlee1956 Kim Lee (@Kimlee1956) reported

    @FitbitSupport @tinaclarke3 Why are you still telling people to do this? Is an issue on YOUR end! I have DMd you at least 2 times and no one has responded.

  • Kizzia30 Kizzia Mildmay🦻 (@Kizzia30) reported

    @FitbitSupport maybe, instead of having a 20 hour old tweet stating you fixed the problem at the top of your profile, you should acknowledge the problems are reoccurring by tweeting again. And also put a notice on your web page - not everyone who uses your product has Twitter!

  • LauraGrantham3 🌸🌷Laura Grantham🌷🌸 (@LauraGrantham3) reported

    @FitbitSupport no notifications all day?! Is it down again??

  • susanneca susannesquirrel (@susanneca) reported

    @FitbitSupport Any updates? App still not working right. I have tried all recommended tips.

  • StuartHall19 Stuart (@StuartHall19) reported

    @FitbitSupport Hello, my app is refusing to sync anything other than my steps today. Is there an issue?

  • lovestoned cait (@lovestoned) reported

    @FitbitSupport hey, so I did all of this initially thinking that was the problem and it didn’t actually fix it - i did eventually get it to sync randomly by selecting sync from the device menu in my profile though, but syncing seems to fail about 50% of the time doing pull-down on main page

  • entrenous_moore Mask wearing Ally (@entrenous_moore) reported

    @FitbitSupport I read, in one of your responses, that the issue was resolved but this morning, when I tried to sync, it didn’t record most of my sleep. Still having issues?

  • BabsBuz Becky Buzalsky (@BabsBuz) reported

    @FitbitSupport I used the swim lock yesterday for the first time. That and the software issue killed my Fitbit. It won't recognize the charger to reset, doesn't vibrate, and doesn't do ANYTHING! Can't get help other than the standard how-to-reset.

  • theresa4him Theresa Martin (@theresa4him) reported

    @FitbitSupport Is the app working again? Mine is still not updating sleep and readiness score, it’s tracking my steps. I’ve shut down the program and restarted my sense

  • SmurfMurp Smurf (@SmurfMurp) reported

    @FitbitSupport The app is always updated to the latest version, this issue only happened when I last updated the app, do you know of other users who have these symptoms after upgrading?