Friday The 13th: The Game Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Friday The 13th: The Game Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anthony Bethell (@AnthonyBethell2) reported 4 minutes ago

  @GunMediaSupport @Friday13thGame Still can't login and when I was able to login, my level was reset. What ********? I have gotten no response from your customer support either. Piece of **** customer service you pos have. I want my money back if I can't play the ******* game I purchased.

• 
  layne (@evan78705036) reported 5 minutes ago

  @GunMediaSupport @Friday13thGame My data was completely reset after this database error is there any way to get it back

• 
  Cory Atkinson (@coryatkinson9) reported 5 minutes ago

  @GunMediaSupport @Friday13thGame Any updates??? The servers are back on and I’m able to play online but it reverted me back to level 1 when I’m level 47. Please fix this.

• 
  𝑳𝒊𝒕𝒕𝒍𝒆 𝑴𝒐𝒏𝒔𝒕𝒆𝒓 🦄 (@iamstefanotadei) reported 9 minutes ago

  @GunMediaSupport @Friday13thGame The game is ok, but I lost my level 150 and my legendary perks, I had more than 3 million PP accumulated. This problem is plaguing everyone, just fix it... please !

• 
  ToxicWalrus9000 (@TobyAlvizo3) reported 10 minutes ago from San Antonio, Texas

  @gunnmediagroup can y’all fix the crappy servers ? @Friday13thGame annoying

• 
  Ronnie (@Supaflyprince) reported 13 minutes ago

  @GunMediaSupport @Friday13thGame I no longer receive the database login failure but when I logged back on for the first time my account had been reset to level 1

• 
  Jeff Williams (@JWilliams6116) reported 16 minutes ago

  @GunMediaSupport @Friday13thGame Getting a “failed to create game session. Check internet” error. My internet is fine. What’s the deal?

• 
  Carter (@Carter07288679) reported 16 minutes ago

  @GunMediaSupport @Friday13thGame Can you please fix the level glitch please? I was level 150 then one day I was back to level 1 and lost all my perks counslers and Jason’s and weapon kills/non weapon kills.

• 
  † (@slimeprint) reported 20 minutes ago

  @GunMediaSupport @Friday13thGame fix my level…

• 
  Padawan Patrick (@PatrickPadawan) reported 22 minutes ago

  @GunMediaSupport @Friday13thGame Mine worked for a day or so, and is now back to not working. Lolz,and it erased my progress (I was 150!). Yall gotta figure this out. Christ, just do a new game with no existing IP so u never hafta worry about silly ****

• 
  Jen Trow (@JenTrowNY) reported 32 minutes ago

  @GunMediaSupport Day 6 of asking you to do the right thing for your loyal F13 players and fix their levels, perks, CPs, etc. Your silence is noticed- why would anyone have faith in your integrity as a company with future games like TCM if you can’t do this first? @weskeltner @Friday13thGame

• 
  🇨🇦Pete🇨🇦 (@Taurus_The_Bull) reported 32 minutes ago

  @fearthegun @GunMediaSupport @Friday13thGame I'm reaching out again. Since the Dec.30th/22 issue, I can't access my DLC, all my Jasons and counselors. And the worst is losing my Level 150!! I'll be a 6-year player this coming May. 2391 hours of gameplay, and this is how it ends?

• 
  R€NAT ™️ (@RENAT_DOSAEV) reported 34 minutes ago

  @GunMediaSupport @Friday13thGame Still have this problem with internet connection

• 
  mr_biv (@mr_biv_) reported 34 minutes ago

  @Friday13thGame @GunMediaSupport I can’t login into the servers. Just the other day I could now I can’t? Why is that? Others are having the same issue. Please fix ur game. My account is mr_biv- , I’m on PS5. Thanks

• 
  Antonio King (@Antonio10720974) reported 34 minutes ago

  @GunMediaSupport @Friday13thGame i was level 140 and it reset me back to ley1 gun please fix this issue please 😭😭😭