Friday The 13th: The Game Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Friday The 13th: The Game Issues Reports

Latest outage, problems and issue reports in social media:

• 
  lindsey uderwood (@Lindsey_Ahhhhh) reported 6 minutes ago

  @GunMediaSupport @Friday13thGame Now I can get in the game but all my perks and levels are gone. I better be back up to my level 115+ when this is over. How are you gonna take over a week to fix it.

• 
  san dolo (@lordcuckingham) reported 10 minutes ago

  @GunMediaSupport @Friday13thGame Day 3 of not being able to sign in. Same message. database login failure

• 
  John Rambo (@ChainsawRambo) reported 11 minutes ago

  @GunMediaSupport @Friday13thGame From what I understand, the game is still resetting progress for players. Friend of mine just logged in yesterday after not playing since before database error and she got reset. I’m not logging in to check myself until this is resolved. Any further updates would be appreciated

• 
  Jesse Sims (@Death_X_2854) reported 12 minutes ago

  @GunMediaSupport @Friday13thGame Every since I got reset on Friday the 13th game, my level is stuck and I can't level up to unlock anything, please fix it

• 
  kimberlee corbitt (@kimberleecorbi2) reported 13 minutes ago

  @GunMediaSupport @Friday13thGame Can u please fix everyone's game who got reset back to level 1 back to what theor current level was before the reset please and thank u

• 
  Anthony Bethell (@AnthonyBethell2) reported 15 minutes ago

  @GunMediaSupport @Friday13thGame Still can't login and when I was able to login, my level was reset. What ********? I have gotten no response from your customer support either. Piece of **** customer service you pos have. I want my money back if I can't play the ******* game I purchased.

• 
  Justin Logan (@JustinLogan88) reported 16 minutes ago

  @GunMediaSupport @Friday13thGame Yeah, I was just hit with this. Hopefully you can fix this soon

• 
  ToxicWalrus9000 (@TobyAlvizo3) reported 18 minutes ago from San Antonio, Texas

  @gunnmediagroup can y’all fix the crappy servers ? @Friday13thGame annoying

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  Cory Atkinson (@coryatkinson9) reported 18 minutes ago

  @GunMediaSupport @Friday13thGame Any updates??? The servers are back on and I’m able to play online but it reverted me back to level 1 when I’m level 47. Please fix this.

• 
  . (@twitrisbad) reported 22 minutes ago

  I'm still getting "Database login failure" on Friday the 13th for the last 3 days. Fix your game. @GunMediaSupport @Friday13thGame

• 
  Rafael (@Rafael56839890) reported 22 minutes ago

  @GunMediaSupport @Friday13thGame Anyone wanna run xp glitch haha got reset from lvl 150

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  antwoine johnson (@antwoinejohns16) reported 24 minutes ago

  @GunMediaSupport @Friday13thGame The game totally broken I can’t even level up I’m still stuck on level 8 and I play few matches and I still stuck on the same level and my xp had stopped

• 
  Tracie Louise (@TracieLouise5) reported 25 minutes ago

  @Pobster8815 @GunMediaSupport @Friday13thGame Didn't they have this issue back in June/July and they sorted it? I don't know I'm just going on what I've been reading on YouTube, I've only been playing this for like 3 month, discovered it late.

• 
  Antonio King (@Antonio10720974) reported 27 minutes ago

  @GunMediaSupport @Friday13thGame i was level 140 and it reset me back to ley1 gun please fix this issue please 😭😭😭

• 
  Krassy (@bkrass) reported 34 minutes ago

  @WillyTRachels @GunMediaSupport @Friday13thGame This happened to me and all of my DLC is gone. That is theft and they better fix it.