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Friday The 13th: The Game

Friday The 13th: The Game Outage Map

The map below depicts the most recent cities worldwide where Friday The 13th: The Game users have reported problems and outages. If you are having an issue with Friday The 13th: The Game, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Friday The 13th: The Game users affected:

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Friday the 13th: The Game is a survival horror video game developed by Gun Media and IllFonic, and published by Gun Media. It is based on the franchise of the same name owned by New Line Cinema.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Friday The 13th: The Game Issues Reports

Latest outage, problems and issue reports in social media:

  • Bhoycon1
    Connor / BhoyCon (@Bhoycon1) reported

    @Yer_Maws_Da @Friday13thGame @GunMediaSupport just that the game would still be the game is still available to play online through peer-to-peer matchmaking. and haven't had a issue getting into a match when i played it

  • PCoatr
    Parker Coatr (@PCoatr) reported

    @GunMediaSupport @Friday13thGame Hi My game reset my level(89) and took everything away On there please reply and fix it I'm an Xbox player and the user is AvengeDc6370

  • A_Random_Queer1
    Gay (@A_Random_Queer1) reported

    @Friday13thGame what a way to spend Friday the 13th, I’m back at level 80, my perks work, points are normal. But not for my friend it has completely restarted her level and now she has to rework her way back up. Please fix the game this has been our favorite things to play.

  • BossFiregold
    Firegold Boss (@BossFiregold) reported

    @GunMediaSupport @Friday13thGame I still have the problem with connecting and from what I've seen some can play

  • metalfacebloom
    go away. (@metalfacebloom) reported

    @Friday13thGame can’t play on switch for 2 days now. Login connectivity error 😭

  • _GiannaBo
    Gianna (@_GiannaBo) reported

    @GunMediaSupport @Friday13thGame Went on to play today, my level reset back to 1. Got not jason’s, counselors, perks, or kills. Please help restore this issue.

  • twitrisbad
    . (@twitrisbad) reported

    I'm still getting "Database login failure" on Friday the 13th for the last 3 days. Fix your game. @GunMediaSupport @Friday13thGame

  • Jasonroberts033
    Jason Roberts (@Jasonroberts033) reported

    @GunMediaSupport @Friday13thGame I lost my rank and all my perks. I was level 150. Plz fix this

  • AnthonyBethell2
    Anthony Bethell (@AnthonyBethell2) reported

    @GunMediaSupport @Friday13thGame Still can't login and when I was able to login, my level was reset. What ********? I have gotten no response from your customer support either. Piece of **** customer service you pos have. I want my money back if I can't play the ******* game I purchased.

  • RichardRiccio10
    Richard Riccio (@RichardRiccio10) reported

    @GunMediaSupport @Friday13thGame Mine was fine the other day then later that night went down again please fix this

  • ChainsawRambo
    John Rambo (@ChainsawRambo) reported

    @GunMediaSupport @Friday13thGame From what I understand, the game is still resetting progress for players. Friend of mine just logged in yesterday after not playing since before database error and she got reset. I’m not logging in to check myself until this is resolved. Any further updates would be appreciated

  • RickFannin23
    Richard Fannin (@RickFannin23) reported

    @GunMediaSupport @Friday13thGame Yup. Logged on today to discover to my surprise the “database error” message was gone. Moments later, was horrified to see I’d lost all my game progress, and can’t even play the characters I’ve been working on. Can you give us back our progress, please?

  • AnthonyBethell2
    Anthony Bethell (@AnthonyBethell2) reported

    @GunMediaSupport @Friday13thGame You ************* have ignored all three of my emails about your ****** ******* game resetting my level back to 1. Answer and fix this issue or I want my money back. ******* sacks of ****

  • ReAnimateHer_
    ReAnimateHer (@ReAnimateHer_) reported

    @fearthegun is @Friday13thGame having server issues? I logged in today kept getting errors and my level went to 1. Data Base Log In Failure. I hope it can be fixed and we get our levels back.

  • sxh29k9qrs
    Dominic Abdo (@sxh29k9qrs) reported

    @GunMediaSupport @Friday13thGame No way another database error bruh

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