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Friday The 13th: The Game

Friday The 13th: The Game Outage Map

The map below depicts the most recent cities worldwide where Friday The 13th: The Game users have reported problems and outages. If you are having an issue with Friday The 13th: The Game, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Friday The 13th: The Game users affected:

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Friday the 13th: The Game is a survival horror video game developed by Gun Media and IllFonic, and published by Gun Media. It is based on the franchise of the same name owned by New Line Cinema.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Lille, Hauts-de-France 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Friday The 13th: The Game Issues Reports

Latest outage, problems and issue reports in social media:

  • AnthonyBethell2
    Anthony Bethell (@AnthonyBethell2) reported

    @GunMediaSupport @Friday13thGame Still can't login and when I was able to login, my level was reset. What ********? I have gotten no response from your customer support either. Piece of **** customer service you pos have. I want my money back if I can't play the ******* game I purchased.

  • evan78705036
    layne (@evan78705036) reported

    @GunMediaSupport @Friday13thGame My data was completely reset after this database error is there any way to get it back

  • coryatkinson9
    Cory Atkinson (@coryatkinson9) reported

    @GunMediaSupport @Friday13thGame Any updates??? The servers are back on and I’m able to play online but it reverted me back to level 1 when I’m level 47. Please fix this.

  • iamstefanotadei
    𝑳𝒊𝒕𝒕𝒍𝒆 𝑴𝒐𝒏𝒔𝒕𝒆𝒓 🦄 (@iamstefanotadei) reported

    @GunMediaSupport @Friday13thGame The game is ok, but I lost my level 150 and my legendary perks, I had more than 3 million PP accumulated. This problem is plaguing everyone, just fix it... please !

  • TobyAlvizo3
    ToxicWalrus9000 (@TobyAlvizo3) reported from San Antonio, Texas

    @gunnmediagroup can y’all fix the crappy servers ? @Friday13thGame annoying

  • Supaflyprince
    Ronnie (@Supaflyprince) reported

    @GunMediaSupport @Friday13thGame I no longer receive the database login failure but when I logged back on for the first time my account had been reset to level 1

  • JWilliams6116
    Jeff Williams (@JWilliams6116) reported

    @GunMediaSupport @Friday13thGame Getting a “failed to create game session. Check internet” error. My internet is fine. What’s the deal?

  • Carter07288679
    Carter (@Carter07288679) reported

    @GunMediaSupport @Friday13thGame Can you please fix the level glitch please? I was level 150 then one day I was back to level 1 and lost all my perks counslers and Jason’s and weapon kills/non weapon kills.

  • slimeprint
    (@slimeprint) reported

    @GunMediaSupport @Friday13thGame fix my level…

  • PatrickPadawan
    Padawan Patrick (@PatrickPadawan) reported

    @GunMediaSupport @Friday13thGame Mine worked for a day or so, and is now back to not working. Lolz,and it erased my progress (I was 150!). Yall gotta figure this out. Christ, just do a new game with no existing IP so u never hafta worry about silly ****

  • JenTrowNY
    Jen Trow (@JenTrowNY) reported

    @GunMediaSupport Day 6 of asking you to do the right thing for your loyal F13 players and fix their levels, perks, CPs, etc. Your silence is noticed- why would anyone have faith in your integrity as a company with future games like TCM if you can’t do this first? @weskeltner @Friday13thGame

  • Taurus_The_Bull
    🇨🇦Pete🇨🇦 (@Taurus_The_Bull) reported

    @fearthegun @GunMediaSupport @Friday13thGame I'm reaching out again. Since the Dec.30th/22 issue, I can't access my DLC, all my Jasons and counselors. And the worst is losing my Level 150!! I'll be a 6-year player this coming May. 2391 hours of gameplay, and this is how it ends?

  • RENAT_DOSAEV
    R€NAT ™️ (@RENAT_DOSAEV) reported

    @GunMediaSupport @Friday13thGame Still have this problem with internet connection

  • mr_biv_
    mr_biv (@mr_biv_) reported

    @Friday13thGame @GunMediaSupport I can’t login into the servers. Just the other day I could now I can’t? Why is that? Others are having the same issue. Please fix ur game. My account is mr_biv- , I’m on PS5. Thanks

  • Antonio10720974
    Antonio King (@Antonio10720974) reported

    @GunMediaSupport @Friday13thGame i was level 140 and it reset me back to ley1 gun please fix this issue please 😭😭😭

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