1. Home
  2. Companies
  3. Friday The 13th: The Game
Friday The 13th: The Game

Friday The 13th: The Game status: server issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Friday the 13th: The Game is a survival horror video game developed by Gun Media and IllFonic, and published by Gun Media. It is based on the franchise of the same name owned by New Line Cinema.

Problems in the last 24 hours

The graph below depicts the number of Friday The 13th: The Game reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Friday The 13th: The Game. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Friday The 13th: The Game users through our website.

  • 100% Matchmaking (100%)

Live Outage Map

The most recent Friday The 13th: The Game outage reports came from the following cities:

CityProblem TypeReport Time
Lille Matchmaking 1 month ago
Watertown Sign in 7 months ago
Bremerton Online Play 7 months ago
Florence Sign in 1 year ago
Omaha Sign in 1 year ago
Calais Online Play 1 year ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Friday The 13th: The Game Issues Reports

Latest outage, problems and issue reports in social media:

  • FluffyJaxon
    Paul Jackson (@FluffyJaxon) reported

    @Friday13thGame you guys going to fix everyone's profiles who lost all their levels and perks?

  • goatisgody
    Ghost (@goatisgody) reported

    @GunMediaSupport @Friday13thGame Bro lvl 1 NB again fix your game

  • twitrisbad
    . (@twitrisbad) reported

    I'm still getting "Database login failure" on Friday the 13th for the last 3 days. Fix your game. @GunMediaSupport @Friday13thGame

  • AnthonyBethell2
    Anthony Bethell (@AnthonyBethell2) reported

    @GunMediaSupport @Friday13thGame You ************* have ignored all three of my emails about your ****** ******* game resetting my level back to 1. Answer and fix this issue or I want my money back. ******* sacks of ****

  • ConnorShrek
    Connor Shrek (@ConnorShrek) reported

    @GunMediaSupport @Friday13thGame I hope you guys fix it 😭

  • ChainsawRambo
    John Rambo (@ChainsawRambo) reported

    @GunMediaSupport @Friday13thGame From what I understand, the game is still resetting progress for players. Friend of mine just logged in yesterday after not playing since before database error and she got reset. I’m not logging in to check myself until this is resolved. Any further updates would be appreciated

  • AnthonyBethell2
    Anthony Bethell (@AnthonyBethell2) reported

    @GunMediaSupport @Friday13thGame Still can't login and when I was able to login, my level was reset. What ********? I have gotten no response from your customer support either. Piece of **** customer service you pos have. I want my money back if I can't play the ******* game I purchased.

  • WillyTRachels
    Will Rachels (@WillyTRachels) reported

    @MeganMICo @GunMediaSupport @Friday13thGame Sadly no, I just tested it not long ago. Now it won’t let me login. So many issues with this game. I’m being patient and hoping gun media support can’t fix everything. 🤞

  • JeremyA3239
    Jeremy Acevedo (@JeremyA3239) reported

    @GunMediaSupport @Friday13thGame Still can’t log in please fix’s this .

  • Rafael56839890
    Rafael (@Rafael56839890) reported

    @GunMediaSupport @Friday13thGame Anyone wanna run xp glitch haha got reset from lvl 150

  • RaffetyNick19
    Nick Raffety (@RaffetyNick19) reported

    @GunMediaSupport @Friday13thGame Can y’all please like hurry up and fix the game cause I’m tired of playing offline mode just got into playing again and it worked for a couple hours the other day and then back to its bs of not working and it restarted me too back at Level 1

  • Robhid55
    Robert Hiddleston (@Robhid55) reported

    @GunMediaSupport @Friday13thGame You guys are s—t it’s gone off again today this is f-cling annoying not only started back at level one after playing for over 2 years solid with over 2 million CP lost and Jason’s locked but got the third time it’s showing login connectivity error. Sort it out 🤬

  • iamstefanotadei
    𝑳𝒊𝒕𝒕𝒍𝒆 𝑴𝒐𝒏𝒔𝒕𝒆𝒓 🦄 (@iamstefanotadei) reported

    @GunMediaSupport @Friday13thGame The game is ok, but I lost my level 150 and my legendary perks, I had more than 3 million PP accumulated. This problem is plaguing everyone, just fix it... please !

  • RussianRocket10
    Morbid Mattski (@RussianRocket10) reported

    @BSummers1120 @GunMediaSupport @Friday13thGame What server issue? They haven’t had dedicated servers for a very long time when the game died the games are all individually hosted by one player in the lobby.

  • TracieLouise5
    Tracie Louise (@TracieLouise5) reported

    @Pobster8815 @GunMediaSupport @Friday13thGame Didn't they have this issue back in June/July and they sorted it? I don't know I'm just going on what I've been reading on YouTube, I've only been playing this for like 3 month, discovered it late.

  • JmopsyJ
    JJmopsy (@JmopsyJ) reported

    @WillyTRachels @GunMediaSupport @Friday13thGame Ye same issue man

  • Dreadder272
    Dreadder (@Dreadder272) reported

    @GunMediaSupport @Friday13thGame Ok the games back but I’m level one y’all 😩 please tell you’re gonna fix this

  • JenTrowNY
    Jen Trow (@JenTrowNY) reported

    @GunMediaSupport @Friday13thGame @weskeltner Day 8 of asking you to do the right thing and communicate to your loyal F13 players on how you are fixing ongoing log-in errors, loss of levels, perks, CPs, etc. The last update on this was on 12/30- 24 days without effective communication. Do better.

  • Bhoycon1
    Connor / BhoyCon (@Bhoycon1) reported

    @Yer_Maws_Da @Friday13thGame @GunMediaSupport just that the game would still be the game is still available to play online through peer-to-peer matchmaking. and haven't had a issue getting into a match when i played it

  • JustinLogan88
    Justin Logan (@JustinLogan88) reported

    @GunMediaSupport @Friday13thGame Yeah, I was just hit with this. Hopefully you can fix this soon

  • KingRobertson34
    king Robertson (@KingRobertson34) reported

    Honestly. People rather play @Friday13thGame more than @DeadbyDaylight . I'm sorry had to fix your bots than people will play @DeadbyDaylight more

  • Taurus_The_Bull
    🇨🇦Pete🇨🇦 (@Taurus_The_Bull) reported

    @fearthegun @GunMediaSupport @Friday13thGame I'm reaching out again. Since the Dec.30th/22 issue, I can't access my DLC, all my Jasons and counselors. And the worst is losing my Level 150!! I'll be a 6-year player this coming May. 2391 hours of gameplay, and this is how it ends?

  • rdeforest1969
    Ron DeForest ( capitalism is death ) (@rdeforest1969) reported

    @Friday13thGame Yeah hey. My nephew logged into the game and saw he was at lvl 1. He was at lvl 150. I looked it up in case it was a glitch but there seems to be a ton of people having the same experience but only on the PlayStation. Is there something we can do?

  • voneschen0860
    Dylan Von Eschen (@voneschen0860) reported

    @GunMediaSupport @Friday13thGame On ps5 and ps4 I can only play the game for about 10 mins then get an error that makes u restart everything. Have deleted the game and redownloaded it but nothing works. Same thing is also happening for my friends on PlayStation.

  • Nike27131322
    Nike (@Nike27131322) reported

    @GunMediaSupport @Friday13thGame Worst video game connection ever!! I lost my level and was dropped to Level 1. Everything I earned is gone. You guys need to seriously fix this, I’m sure nobody paid for this game to be ripped off, and waste time regaining awards we’ve already earned!

  • BurtFletcher4
    Burt Fletcher (@BurtFletcher4) reported

    @GunMediaSupport @Friday13thGame The game is STILL NOT WORKING. What is being done about it, and when will it be in working order again? I do enjoy the Friday the 13th game very much. And would love to play the game more. So with all due respect please do your damn due diligence and get the game working!!

  • SamHarr17427302
    Sam Harris (@SamHarr17427302) reported

    @GunMediaSupport @Friday13thGame My level 93 account got reset to level 1, can you please look into this and try to fix this?

  • CarlosC49977353
    Carlos Cabrera (@CarlosC49977353) reported

    @GunMediaSupport @Friday13thGame Hey gun media I was level 136 and now at one can you please fix this issue

  • azzzuraa
    m (@azzzuraa) reported

    @Friday13thGame where my levels at dawg, been playing this game for too long for it to just go to waste. fix this 😭

  • HelloFoo989
    Adam Manchester (@HelloFoo989) reported

    @GunMediaSupport @Friday13thGame You dumb mfs fixed the ******* data base login failure but reset my whole ******* Fridays account great all the hard work for what?