1. Home
  2. Companies
  3. Friday The 13th: The Game
Friday The 13th: The Game

Friday The 13th: The Game status: server issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Friday the 13th: The Game is a survival horror video game developed by Gun Media and IllFonic, and published by Gun Media. It is based on the franchise of the same name owned by New Line Cinema.

Problems in the last 24 hours

The graph below depicts the number of Friday The 13th: The Game reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Friday The 13th: The Game. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Friday The 13th: The Game users through our website.

  • 100% Matchmaking (100%)

Live Outage Map

The most recent Friday The 13th: The Game outage reports came from the following cities:

CityProblem TypeReport Time
Lille Matchmaking 2 months ago
Watertown Sign in 7 months ago
Bremerton Online Play 8 months ago
Florence Sign in 1 year ago
Omaha Sign in 1 year ago
Calais Online Play 1 year ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Friday The 13th: The Game Issues Reports

Latest outage, problems and issue reports in social media:

  • bend_podcast
    Jewishseaslug (@bend_podcast) reported

    @GunMediaSupport @Friday13thGame My progress got reset pls fix this pls

  • KingRobertson34
    king Robertson (@KingRobertson34) reported

    Honestly. People rather play @Friday13thGame more than @DeadbyDaylight . I'm sorry had to fix your bots than people will play @DeadbyDaylight more

  • evan78705036
    layne (@evan78705036) reported

    @GunMediaSupport @Friday13thGame My data was completely reset after this database error is there any way to get it back

  • Taurus_The_Bull
    🇨🇦Pete🇨🇦 (@Taurus_The_Bull) reported

    @fearthegun @GunMediaSupport @Friday13thGame I'm reaching out again. Since the Dec.30th/22 issue, I can't access my DLC, all my Jasons and counselors. And the worst is losing my Level 150!! I'll be a 6-year player this coming May. 2391 hours of gameplay, and this is how it ends?

  • Deadly12602629
    DEADLY-_-30 (@Deadly12602629) reported

    @GunMediaSupport any update on the @Friday13thGame database login failure issue?

  • adamclark83
    Adam Clark (@adamclark83) reported

    @KimSBC @GunMediaSupport @Friday13thGame That's the problem when you have online, multiplayer-only games. If anything goes wrong with the developer, suddenly players' progress gets lost and any bugs don't get patched.

  • BurtFletcher4
    Burt Fletcher (@BurtFletcher4) reported

    @GunMediaSupport @Friday13thGame The game is not working again. The game is not working again. The game is not working again. The game is not working again. The game is not working again.

  • AdamQ227
    Adam Q (@AdamQ227) reported

    @Friday13thGame why does my game keep saying there’s an error? Every time I log on through ps plus it goes down before a game plays out? Please help me out

  • ErnestCraven2
    Ernest Craven (@ErnestCraven2) reported

    @JulieRites @GunMediaSupport @Friday13thGame Yup this just happened to me like 10 min ago,and if you back out you will get database login failure again. What a joke

  • metalfacebloom
    go away. (@metalfacebloom) reported

    @Friday13thGame can’t play on switch for 2 days now. Login connectivity error 😭

  • kailey_mcclain
    Kailey McClain (@kailey_mcclain) reported

    @Friday13thGame the same database connectivity issue is happening again…what’s the deal? Is there a permanent solution? So frustrating!

  • Carter07288679
    Carter (@Carter07288679) reported

    @GunMediaSupport @Friday13thGame Can you please fix the level glitch please? I was level 150 then one day I was back to level 1 and lost all my perks counslers and Jason’s and weapon kills/non weapon kills.

  • PRoach316
    Mark (@PRoach316) reported

    @Friday13thGame was the progress issue ever fixed? Still at level 1 after completing 100%on Xbox and level 150 hundreds times over.

  • CarlosC49977353
    Carlos Cabrera (@CarlosC49977353) reported

    @GunMediaSupport @Friday13thGame Hey gun media I was level 136 and now at one can you please fix this issue

  • JeremyA3239
    Jeremy Acevedo (@JeremyA3239) reported

    @Friday13thGame It keeps taking back to level 1 This the second time I was at 140, then I went to level 1 start fresh from rank up to 22 then I’m back to level 1. What’s going on Friday the 13th. Please fix’s this . So annoying I can’t enjoy the game.

  • HaileyPete1
    HaileyPete (@HaileyPete1) reported

    @Friday13thGame @GunMediaSupport database login error for Friday the 13th on Xbox series X. Only offline play is available at the moment. Pls fix!

  • Ethan74599262
    Ethan (@Ethan74599262) reported

    @GunMediaSupport @Friday13thGame Do you think you guys could possibly fix the level glitch I'm level one again and I don't have any perks can't level up or anything

  • BurtFletcher4
    Burt Fletcher (@BurtFletcher4) reported

    @GunMediaSupport @Friday13thGame The game is not working! The game is not working again! The game is not working again! The game is not working again! The game is not working again!

  • ConnorShrek
    Connor Shrek (@ConnorShrek) reported

    @GunMediaSupport @Friday13thGame I hope you guys fix it 😭

  • ttvkadef10
    Ttvkadef10 (@ttvkadef10) reported

    @GunMediaSupport @Friday13thGame I still can’t login but my brother can

  • xashley136x
    Ashley 💕 (@xashley136x) reported

    Wtf is going on with the @Friday13thGame ??? Keeps saying error and kicking me out.

  • LoneWolfMethod
    Methodicalize (@LoneWolfMethod) reported

    @Friday13thGame @fearthegun The amount of people complaining about the game's issues is crazy to me. F13 has had issues since Day 1 and I've been here through all of it. Gun gave me my perks/CP back roughly 10x. If they didn't give a ****, they wouldn't of did it once.. Hopefully it gets fixed, be patient!

  • BSummers1120
    Benjamin Summers (@BSummers1120) reported

    @GunMediaSupport @Friday13thGame Before the server issue i lost all my progression then my unprogressed save over wrote the cloud data. Is there anyway to fix or just gonna have to grind again when servers are back

  • Cuddlebugg77
    Lora (@Cuddlebugg77) reported from Bowling Green, Kentucky

    @Friday13thGame I cannot get on Friday but my daughter can from her play station when will this data base login failure be fixed

  • BiGxEaZyy
    Eddie (@BiGxEaZyy) reported

    @GUNNSMOKEz @ModenasHD @Friday13thGame I always wondered why they don't make Michael Myers or Freddy games. I guess I never thought about copyright issues and things like that, could you imagine a nightmare on elm Street where you're Freddy and you can go between the real world and dream world 🔥🔥

  • AnthonyBethell2
    Anthony Bethell (@AnthonyBethell2) reported

    @GunMediaSupport @Friday13thGame ******* scumbags. You won't answer tweets, emails, and you shut your forums down. Someone from your ******* team better ******* contact me and fix this situation or else.

  • voneschen0860
    Dylan Von Eschen (@voneschen0860) reported

    @GunMediaSupport @Friday13thGame On ps5 and ps4 I can only play the game for about 10 mins then get an error that makes u restart everything. Have deleted the game and redownloaded it but nothing works. Same thing is also happening for my friends on PlayStation.

  • MasonBittle4
    Mason Bittle (@MasonBittle4) reported

    @GunMediaSupport @Friday13thGame My level is back to 1 it was at 150 please fix it

  • Horror_fan_1984
    Horror_fan_1984 (@Horror_fan_1984) reported

    @GunMediaSupport @Friday13thGame We want our level 150s back we want our CP in our XP and our perks back we don't want the game to crash anymore and get a database login failure again to where it causes everybody to lose everything again

  • FixCrossprogres
    fix cross progression (@FixCrossprogres) reported

    @GunMediaSupport @Friday13thGame We dont fall for your lies anymore Just fix the bloody gaaaaaame!