1. Home
  2. Companies
  3. Friday The 13th: The Game
Friday The 13th: The Game

Friday The 13th: The Game status: server issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Friday the 13th: The Game is a survival horror video game developed by Gun Media and IllFonic, and published by Gun Media. It is based on the franchise of the same name owned by New Line Cinema.

Problems in the last 24 hours

The graph below depicts the number of Friday The 13th: The Game reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Friday The 13th: The Game. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Friday The 13th: The Game users through our website.

  • 100% Matchmaking (100%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Friday The 13th: The Game Issues Reports

Latest outage, problems and issue reports in social media:

  • RickFannin23
    Richard Fannin (@RickFannin23) reported

    @GunMediaSupport @Friday13thGame Yup. Logged on today to discover to my surprise the “database error” message was gone. Moments later, was horrified to see I’d lost all my game progress, and can’t even play the characters I’ve been working on. Can you give us back our progress, please?

  • JahKaze
    Kaze Jah 🇯🇲 🇨🇦 (@JahKaze) reported

    @GunMediaSupport @Friday13thGame What a mess. This dates back to december. Its now 3 weeks. I have to start from 0. Then 3 weeks later the problem happens again? You guys arent serious.

  • Bhoycon1
    Connor / BhoyCon (@Bhoycon1) reported

    @Yer_Maws_Da @Friday13thGame @GunMediaSupport just that the game would still be the game is still available to play online through peer-to-peer matchmaking. and haven't had a issue getting into a match when i played it

  • Rburdusis
    Ryan (@Rburdusis) reported

    @GunMediaSupport @Friday13thGame I’m having the same issue. Can you please work on this asap

  • antwoinejohns16
    antwoine johnson (@antwoinejohns16) reported

    @GunMediaSupport @Friday13thGame The game totally broken I can’t even level up I’m still stuck on level 8 and I play few matches and I still stuck on the same level and my xp had stopped

  • Nike27131322
    Nike (@Nike27131322) reported

    @GunMediaSupport @Friday13thGame Worst video game connection ever!! I lost my level and was dropped to Level 1. Everything I earned is gone. You guys need to seriously fix this, I’m sure nobody paid for this game to be ripped off, and waste time regaining awards we’ve already earned!

  • H07261123
    H (@H07261123) reported

    @GunMediaSupport @Friday13thGame My account has been reset please fix this 🙏🏻

  • KimSBC
    Ranger Rosa Batateira (@KimSBC) reported

    @GunMediaSupport @Friday13thGame Friday the 13th has reverted me back to level 1. I was level 150 and unlocked everything. Now everything has been erased like I’ve never even played the game. Really hoping y’all can fix this and get all the stuff I unlocked back.

  • TheRealCDT1
    THEOfficialCDT (@TheRealCDT1) reported

    @Friday13thGame @GunMediaSupport FIX OUR GODDAMN GAME THAT WE PAID FOR. LEVEL AND PERKS GONE

  • Savante8893
    Savante (@Savante8893) reported

    fix your servers @fearthegun @Friday13thGame @GunMediaSupport

  • Gregwill11
    SneakyBoyProductions😏 (@Gregwill11) reported

    So this @Friday13thGame glitch is just here to stay then huh ok I guess kinda annoying, but whatever.

  • Horror_fan_1984
    Horror_fan_1984 (@Horror_fan_1984) reported

    @GunMediaSupport @Friday13thGame And another issue I need to bring a board here lately there's been a bug and the game to where you can't hardly kill Jason because he's going in stock mode or a shifts or a morphs out of the sweater that needs to stop

  • Javnik27
    javnik 27 (@Javnik27) reported

    @Friday13thGame Still shows database login failure 😕

  • HelloFoo989
    Adam Manchester (@HelloFoo989) reported

    @GunMediaSupport @Friday13thGame You dumb mfs fixed the ******* data base login failure but reset my whole ******* Fridays account great all the hard work for what?

  • ncksamson98
    Nick Samson (@ncksamson98) reported

    @GunMediaSupport @Friday13thGame @Friday13thGame I can’t login now cause of a database login failure. Please help

  • SSS7786521197
    SSS77 (@SSS7786521197) reported

    I start the game and it says database login failure why ? Im sad 😥 @Friday13thGame

  • WainerdWayne
    Moldilocks (@WainerdWayne) reported from Providence, Rhode Island

    @GunMediaSupport @Friday13thGame I lost all my progress I worked for after all these years on my switch. What’s the deal? Had log in errors a few weeks back. Finally tried to log in and was at a level 1.

  • Lacey100295
    Lacey Ferguson (@Lacey100295) reported

    @GunMediaSupport @Friday13thGame I was able to play on 1/3 and 1/4 but when I tried to play today on 1/5 it wouldn’t allow me to sign in

  • Zanco96
    Grizzilla (@Zanco96) reported

    Trying to play @Friday13thGame but can only play offline. Keep getting login failure. What a day to have this happen!!

  • Bluekisses071
    Bluekisses07 (@Bluekisses071) reported

    @SkwrlHead @GunMediaSupport @Friday13thGame Even if they are still looking into the issue it’s completely unacceptable to not even communicate that.

  • SamHarr17427302
    Sam Harris (@SamHarr17427302) reported

    @GunMediaSupport @Friday13thGame My level 93 account got reset to level 1, can you please look into this and try to fix this?

  • hellnosaidhello
    luca cacciatore (@hellnosaidhello) reported

    @GunMediaSupport @Friday13thGame hello there i was able to login today but im back on lvl 1 should i wait and will it come back or do i have to get support?

  • CoreyGamesYT
    Corey Games (@CoreyGamesYT) reported

    @GunMediaSupport @Friday13thGame So can u make a post rn because it still says database login failure

  • ChainsawRambo
    John Rambo (@ChainsawRambo) reported

    @GunMediaSupport @Friday13thGame From what I understand, the game is still resetting progress for players. Friend of mine just logged in yesterday after not playing since before database error and she got reset. I’m not logging in to check myself until this is resolved. Any further updates would be appreciated

  • BurtFletcher4
    Burt Fletcher (@BurtFletcher4) reported

    @GunMediaSupport @Friday13thGame The game is not working again! The game is not working again! The game is not working again! The game is not working again! The game is not working again!

  • daGoatMarlo
    999☆TPNEHYPE☆ (@daGoatMarlo) reported

    Maybe not since @Friday13thGame wants to crash mid game every. Single. Time. I cannot get a whole match in and now I'm just frustrated asf

  • NicoleLong77
    Nicole Long (@NicoleLong77) reported

    @GunMediaSupport @Friday13thGame I’m having issues with logging on to the game tonight says check internet connection but I’m connect so not sure what’s going on.

  • twitrisbad
    . (@twitrisbad) reported

    I'm still getting "Database login failure" on Friday the 13th for the last 3 days. Fix your game. @GunMediaSupport @Friday13thGame

  • JenTrowNY
    Jen Trow (@JenTrowNY) reported

    @GunMediaSupport Day 6 of asking you to do the right thing for your loyal F13 players and fix their levels, perks, CPs, etc. Your silence is noticed- why would anyone have faith in your integrity as a company with future games like TCM if you can’t do this first? @weskeltner @Friday13thGame

  • JmopsyJ
    JJmopsy (@JmopsyJ) reported

    @GunMediaSupport @Friday13thGame My Friday database login fail has been fixed, although it now says that I'm level 1 and I was previously level 56 I have no perks but yet my clothes have saved and so has my Jason skins