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Friday The 13th: The Game

Friday The 13th: The Game status: server issues and outage reports

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Friday the 13th: The Game is a survival horror video game developed by Gun Media and IllFonic, and published by Gun Media. It is based on the franchise of the same name owned by New Line Cinema.

Problems in the last 24 hours

The graph below depicts the number of Friday The 13th: The Game reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

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Community Discussion

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Friday The 13th: The Game Issues Reports

Latest outage, problems and issue reports in social media:

  • PCoatr
    Parker Coatr (@PCoatr) reported

    @GunMediaSupport @Friday13thGame Hi My game reset my level(89) and took everything away On there please reply and fix it I'm an Xbox player and the user is AvengeDc6370

  • KimSBC
    Ranger Rosa Batateira (@KimSBC) reported

    @GunMediaSupport @Friday13thGame Friday the 13th has reverted me back to level 1. I was level 150 and unlocked everything. Now everything has been erased like I’ve never even played the game. Really hoping y’all can fix this and get all the stuff I unlocked back.

  • Lord_Lag_Man
    Nathan Logan (@Lord_Lag_Man) reported

    @GunMediaSupport @Friday13thGame Hi, I've been getting the database login error and can't play the game on my ps5, please help

  • JmopsyJ
    JJmopsy (@JmopsyJ) reported

    @WillyTRachels @GunMediaSupport @Friday13thGame Ye same issue man

  • brigmay
    Brigmay (@brigmay) reported

    @Friday13thGame not working .. Database login failure 😣 what’s going on. Fix please

  • F0LKWHORE
    right where you left scarlet 🌲 (@F0LKWHORE) reported

    @Friday13thGame so you fix the game all for us to not have our levels ?

  • WarviN01
    WarviN (@WarviN01) reported

    @_GiannaBo @GunMediaSupport @Friday13thGame Gianna ever got an answer for this ? we are suffering from the same problem ...

  • SDogs5555
    snoopy dogs5555 (@SDogs5555) reported

    @GunMediaSupport @Friday13thGame Can’t even login lol

  • JenTrowNY
    Jen Trow (@JenTrowNY) reported

    @GunMediaSupport @Friday13thGame @weskeltner Fix F13 for your loyal fans. Upgrade perks, CPs, etc. for all. Communicate better. Keep F13 a quality game. Update players now.

  • NoDimezMatt
    Lemon Pepper Matt (@NoDimezMatt) reported

    @GunMediaSupport @Friday13thGame It’s still not working….

  • Cuddlebugg77
    Lora (@Cuddlebugg77) reported from Bowling Green, Kentucky

    @Friday13thGame I cannot get on Friday but my daughter can from her play station when will this data base login failure be fixed

  • TheRealCDT1
    THEOfficialCDT (@TheRealCDT1) reported

    @Friday13thGame @GunMediaSupport FIX OUR GODDAMN GAME THAT WE PAID FOR. LEVEL AND PERKS GONE

  • BDT44316961
    Ghost T (@BDT44316961) reported

    @Friday13thGame hey guys we can’t invite our friends to games on console. Maybe something you would look into? Anyone know how to fix this issue?

  • mautzimo
    Mautzîmo Del Lecanté (@mautzimo) reported

    @GunMediaSupport @Friday13thGame WHERE THE HELL IS MY CP AND CHARACTERS GUN MEDIA. YOU HAVE F'ED THIS GAME ENOUGH FIX THIS BS

  • rdeforest1969
    Ron DeForest ( capitalism is death ) (@rdeforest1969) reported

    @Friday13thGame Yeah hey. My nephew logged into the game and saw he was at lvl 1. He was at lvl 150. I looked it up in case it was a glitch but there seems to be a ton of people having the same experience but only on the PlayStation. Is there something we can do?

  • azzzuraa
    m (@azzzuraa) reported

    @Friday13thGame where my levels at dawg, been playing this game for too long for it to just go to waste. fix this 😭

  • SampsonShelby1
    Sampson Shelby (@SampsonShelby1) reported

    @GunMediaSupport @Friday13thGame I’ve been looking up on YouTube and Internet and I see that everyone has the same complaint. I’ve had this game ever since I came out my level was like 140 and now when I login I’m at level one and all my data is gone all my badges all my Pamela tapes. Everything is gone.

  • Impulse0420
    Richard Knowles (@Impulse0420) reported

    @Friday13thGame what is going on. It won't login. It says database failure. It works for my friend

  • ABlackLilac
    . (@ABlackLilac) reported

    @GunMediaSupport @Friday13thGame Fix your game, I reset my internet about five times and it’s still saying my internet needs to be checked

  • kailey_mcclain
    Kailey McClain (@kailey_mcclain) reported

    @Friday13thGame the same database connectivity issue is happening again…what’s the deal? Is there a permanent solution? So frustrating!

  • SSS7786521197
    SSS77 (@SSS7786521197) reported

    I start the game and it says database login failure why ? Im sad 😥 @Friday13thGame

  • ratard4life
    tj benton (@ratard4life) reported

    @GunMediaSupport @Friday13thGame How do is fix this issue

  • Bhoycon1
    Connor / BhoyCon (@Bhoycon1) reported

    @Yer_Maws_Da @Friday13thGame @GunMediaSupport just that the game would still be the game is still available to play online through peer-to-peer matchmaking. and haven't had a issue getting into a match when i played it

  • BossFiregold
    Firegold Boss (@BossFiregold) reported

    @GunMediaSupport @Friday13thGame I still have the problem with connecting and from what I've seen some can play

  • Taurus_The_Bull
    🇨🇦Pete🇨🇦 (@Taurus_The_Bull) reported

    @fearthegun @GunMediaSupport @Friday13thGame I'm reaching out again. Since the Dec.30th/22 issue, I can't access my DLC, all my Jasons and counselors. And the worst is losing my Level 150!! I'll be a 6-year player this coming May. 2391 hours of gameplay, and this is how it ends?

  • itsmellixox
    melina ☆ ━ (@itsmellixox) reported

    now friday the 13th game is working but i'm back at level 1... @GunMediaSupport @Friday13thGame please fix that!

  • FlashYT1_
    Destroyer1 (@FlashYT1_) reported

    @GunMediaSupport @Friday13thGame I have Been having the same issues From before When the issue got fixed but after some rounds my game didnt work and when i restarted my game and Did other Multiple things trying to fix my game It Still didnt work And i Reseted my Pc But it doesnt work Please help? Username zlruc

  • voneschen0860
    Dylan Von Eschen (@voneschen0860) reported

    @GunMediaSupport @Friday13thGame On ps5 and ps4 I can only play the game for about 10 mins then get an error that makes u restart everything. Have deleted the game and redownloaded it but nothing works. Same thing is also happening for my friends on PlayStation.

  • Jasonroberts033
    Jason Roberts (@Jasonroberts033) reported

    @GunMediaSupport @Friday13thGame I lost my rank and all my perks. I was level 150. Plz fix this

  • Cuddlebugg77
    Lora (@Cuddlebugg77) reported from Bowling Green, Kentucky

    @Friday13thGame I have been trying for two days to play and keep getting data base login failure verify internet. I don't everything my internet works etc. I have had this game for several years I got alot of legendary perks and I'm a level 150 those is ridiculous fix this