Friday The 13th: The Game status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Friday The 13th: The Game reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Friday The 13th: The Game users through our website.

• Matchmaking (100%)

Live Outage Map

The most recent Friday The 13th: The Game outage reports came from the following cities:

City	Problem Type	Report Time
Lille	Matchmaking	1 month ago
Watertown	Sign in	7 months ago
Bremerton	Online Play	7 months ago
Florence	Sign in	1 year ago
Omaha	Sign in	1 year ago
Calais	Online Play	1 year ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Friday The 13th: The Game Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Krassy (@bkrass) reported 57 seconds ago

  @WillyTRachels @GunMediaSupport @Friday13thGame This happened to me and all of my DLC is gone. That is theft and they better fix it.

• 
  Anthony Bethell (@AnthonyBethell2) reported 3 minutes ago

  @GunMediaSupport @Friday13thGame Still can't login and when I was able to login, my level was reset. What ********? I have gotten no response from your customer support either. Piece of **** customer service you pos have. I want my money back if I can't play the ******* game I purchased.

• 
  Daisy Molina (@Daisy44293207) reported 4 minutes ago

  @ShyanneJones9 @GunMediaSupport @Friday13thGame Several has Database login failure, I can play but I lost everything and I’m stuck at level 10

• 
  Burt Fletcher (@BurtFletcher4) reported 5 minutes ago

  @GunMediaSupport @Friday13thGame The game is STILL NOT WORKING. What is being done about it, and when will it be in working order again? I do enjoy the Friday the 13th game very much. And would love to play the game more. So with all due respect please do your damn due diligence and get the game working!!

• 
  Burt Fletcher (@BurtFletcher4) reported 7 minutes ago

  @GunMediaSupport @Friday13thGame The game is not working again! The game is not working again! The game is not working again! The game is not working again! The game is not working again!

• 
  tj benton (@ratard4life) reported 9 minutes ago

  @GunMediaSupport @Friday13thGame How do is fix this issue

• 
  Ronnie (@Supaflyprince) reported 10 minutes ago

  @GunMediaSupport @Friday13thGame I no longer receive the database login failure but when I logged back on for the first time my account had been reset to level 1

• 
  Maggie (@Maggie_Queen66) reported 10 minutes ago

  @Friday13thGame I'm very upset with the game, this database error ended my games..... I was at level 150, and when I went to check I'm at 1.... I'm outraged with the producers, it's time to resolve this. .. Detail was nothing for free, I invested in the game....

• 
  TheShape_1978 (@Shape_1978) reported 11 minutes ago

  @Rozsea11 @Friday13thGame No problem.

• 
  . (@twitrisbad) reported 11 minutes ago

  I'm still getting "Database login failure" on Friday the 13th for the last 3 days. Fix your game. @GunMediaSupport @Friday13thGame

• 
  Burt Fletcher (@BurtFletcher4) reported 11 minutes ago

  @GunMediaSupport @Friday13thGame The game is not working! The game is not working again! The game is not working again! The game is not working again! The game is not working again!

• 
  Jesse Sims (@Death_X_2854) reported 13 minutes ago

  @GunMediaSupport @Friday13thGame Every since I got reset on the Friday the 13th game, my level is stuck and I can't level up to unlock stuff anymore, please fix it

• 
  Ttvkadef10 (@ttvkadef10) reported 14 minutes ago

  @GunMediaSupport @Friday13thGame I still can’t login but my brother can

• 
  Kyle Kemp (@KyleKem11859338) reported 16 minutes ago

  @GunMediaSupport @Friday13thGame Level reset is also a big issue.

• 
  🔥Hunter Spano🔥 (@iAmHunterific) reported 18 minutes ago

  @TracieLouise5 @GunMediaSupport @Friday13thGame The main reason they stated stopping work was to prevent getting in trouble. They were never told to cease and desist any work on the game. They simply didn’t want to get in trouble. Now Victor Miller and Horror Inc are literally working together on the next Friday movie now tho

• 
  Jeremy Acevedo (@JeremyA3239) reported 18 minutes ago

  @Friday13thGame It keeps taking back to level 1 This the second time I was at 140, then I went to level 1 start fresh from rank up to 22 then I’m back to level 1. What’s going on Friday the 13th. Please fix’s this . So annoying I can’t enjoy the game.

• 
  Greg (@greg_1227) reported 21 minutes ago

  @GunMediaSupport @Friday13thGame It’s been almost two weeks for me. Lost literally everything and back at level 1 but I also can’t even play the game I get a database login error ? Is there a timeframe at least ?

• 
  🇨🇦Pete🇨🇦 (@Taurus_The_Bull) reported 23 minutes ago

  @GunMediaSupport @Friday13thGame I can into the game but I am back to Level 1. I am a day 1 gamer of F13. You better fix this!

• 
  Savante (@Savante8893) reported 26 minutes ago

  fix your servers @fearthegun @Friday13thGame @GunMediaSupport

• 
  Mautzîmo Del Lecanté (@mautzimo) reported 29 minutes ago

  @GunMediaSupport @Friday13thGame WHERE THE HELL IS MY CP AND CHARACTERS GUN MEDIA. YOU HAVE F'ED THIS GAME ENOUGH FIX THIS BS

• 
  Kaleb (@Kaleb99487582) reported 29 minutes ago

  @Friday13thGame still having connection issues! Please help! PS5

• 
  The CryptBro (@thecryptbro) reported 34 minutes ago

  @rampaig6 @GunMediaSupport @Friday13thGame Never seen such a lackluster poverty response to a gaming issue before

• 
  ReAnimateHer (@ReAnimateHer_) reported 35 minutes ago

  @fearthegun is @Friday13thGame having server issues? I logged in today kept getting errors and my level went to 1. Data Base Log In Failure. I hope it can be fixed and we get our levels back.

• 
  SSS77 (@SSS7786521197) reported 38 minutes ago

  I start the game and it says database login failure why ? Im sad 😥 @Friday13thGame

• 
  Micheal simons (@Michealsimons2) reported 39 minutes ago

  @Friday13thGame Friday the 13th is working again for me but I have been set back to level one I was level 150 fix this please

• 
  **** (@KILLUMINATI_200) reported 40 minutes ago

  @GunMediaSupport @Friday13thGame Guys I found a FIX!!!! First take the game out, reset the PlayStation/Xbox, hold down the main button for 5mins and turn the console on again and insert the disk. 100% Working, I did it last night

• 
  Its.....DIO (@Dio_Brando_93) reported 45 minutes ago

  @Friday13thGame Idk if I'm supposed tell yall or how to get in contact wit support but I lost all my perks and levels when that login error happened I'm back lvl1 and all my Jason still have their machetes and all my characters have their legendary perks on but everything's gone

• 
  Lacey Ferguson (@Lacey100295) reported 51 minutes ago

  @GunMediaSupport @Friday13thGame I was able to play on 1/3 and 1/4 but when I tried to play today on 1/5 it wouldn’t allow me to sign in

• 
  Dreadder (@Dreadder272) reported 51 minutes ago

  @GunMediaSupport @Friday13thGame Ok the games back but I’m level one y’all 😩 please tell you’re gonna fix this

• 
  Patrickstar0 (@Patrickstar0789) reported 53 minutes ago

  @GunMediaSupport @Friday13thGame I was lvl 150 now I'm lvl 1 and it doesn't even let me lvl up pls fix ur game