Friday The 13th: The Game status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Friday The 13th: The Game reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Friday The 13th: The Game users through our website.

• Matchmaking (100%)

Live Outage Map

The most recent Friday The 13th: The Game outage reports came from the following cities:

City	Problem Type	Report Time
Lille	Matchmaking	16 days ago
Watertown	Sign in	6 months ago
Bremerton	Online Play	6 months ago
Florence	Sign in	1 year ago
Omaha	Sign in	1 year ago
Calais	Online Play	1 year ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Friday The 13th: The Game Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jesse Sims (@Death_X_2854) reported 4 minutes ago

  @GunMediaSupport @Friday13thGame Every since I got reset on the Friday the 13th game, my level is stuck and I can't level up to unlock stuff anymore, please fix it

• 
  Lacey Ferguson (@Lacey100295) reported 6 minutes ago

  @GunMediaSupport @Friday13thGame I was able to play on 1/3 and 1/4 but when I tried to play today on 1/5 it wouldn’t allow me to sign in

• 
  Ron DeForest ( capitalism is death ) (@rdeforest1969) reported 14 minutes ago

  @Friday13thGame Yeah hey. My nephew logged into the game and saw he was at lvl 1. He was at lvl 150. I looked it up in case it was a glitch but there seems to be a ton of people having the same experience but only on the PlayStation. Is there something we can do?

• 
  Jhaz (@jhazgxo) reported 15 minutes ago

  @Friday13thGame I was level 37 almost 38 today and when I logged back in on the game I’m back to level 1 please fix it 😭

• 
  mr_biv (@mr_biv_) reported 16 minutes ago

  @Friday13thGame @GunMediaSupport I can’t login into the servers. Just the other day I could now I can’t? Why is that? Others are having the same issue. Please fix ur game. My account is mr_biv- , I’m on PS5. Thanks

• 
  Jeremy Acevedo (@JeremyA3239) reported 18 minutes ago

  @GunMediaSupport @Friday13thGame Still can’t log in please fix’s this .

• 
  tj benton (@ratard4life) reported 19 minutes ago

  @GunMediaSupport @Friday13thGame How do is fix this issue

• 
  Eddie (@BiGxEaZyy) reported 22 minutes ago

  @GUNNSMOKEz @ModenasHD @Friday13thGame I always wondered why they don't make Michael Myers or Freddy games. I guess I never thought about copyright issues and things like that, could you imagine a nightmare on elm Street where you're Freddy and you can go between the real world and dream world 🔥🔥

• 
  Nick Raffety (@RaffetyNick19) reported 23 minutes ago

  @GunMediaSupport @Friday13thGame Can y’all please like hurry up and fix the game cause I’m tired of playing offline mode just got into playing again and it worked for a couple hours the other day and then back to its bs of not working and it restarted me too back at Level 1

• 
  HaileyPete (@HaileyPete1) reported 23 minutes ago

  @Friday13thGame @GunMediaSupport database login error for Friday the 13th on Xbox series X. Only offline play is available at the moment. Pls fix!

• 
  Jen Trow (@JenTrowNY) reported 24 minutes ago

  @GunMediaSupport Day 6 of asking you to do the right thing for your loyal F13 players and fix their levels, perks, CPs, etc. Your silence is noticed- why would anyone have faith in your integrity as a company with future games like TCM if you can’t do this first? @weskeltner @Friday13thGame

• 
  Ranger Rosa Batateira (@KimSBC) reported 25 minutes ago

  @GunMediaSupport @Friday13thGame Friday the 13th has reverted me back to level 1. I was level 150 and unlocked everything. Now everything has been erased like I’ve never even played the game. Really hoping y’all can fix this and get all the stuff I unlocked back.

• 
  Jesse Sims (@Death_X_2854) reported 25 minutes ago

  @GunMediaSupport @Friday13thGame Every since I got reset on Friday the 13th game, my level is stuck and I can't level up to unlock anything, please fix it

• 
  JJmopsy (@JmopsyJ) reported 27 minutes ago

  @WillyTRachels @GunMediaSupport @Friday13thGame Ye same issue man

• 
  Adam Clark (@adamclark83) reported 31 minutes ago

  @KimSBC @GunMediaSupport @Friday13thGame That's the problem when you have online, multiplayer-only games. If anything goes wrong with the developer, suddenly players' progress gets lost and any bugs don't get patched.

• 
  Jeff Williams (@JWilliams6116) reported 31 minutes ago

  @GunMediaSupport @Friday13thGame Getting a “failed to create game session. Check internet” error. My internet is fine. What’s the deal?

• 
  R€NAT ™️ (@RENAT_DOSAEV) reported 35 minutes ago

  @GunMediaSupport @Friday13thGame Still have this problem with internet connection

• 
  Ernest Craven (@ErnestCraven2) reported 39 minutes ago

  @JulieRites @GunMediaSupport @Friday13thGame Yup this just happened to me like 10 min ago,and if you back out you will get database login failure again. What a joke

• 
  tia ♥ (@unitedtxa) reported 39 minutes ago

  @GunMediaSupport @Friday13thGame omds fix this ****

• 
  m (@azzzuraa) reported 42 minutes ago

  @Friday13thGame where my levels at dawg, been playing this game for too long for it to just go to waste. fix this 😭

• 
  Moldilocks (@WainerdWayne) reported 42 minutes ago from Providence, Rhode Island

  @GunMediaSupport @Friday13thGame I lost all my progress I worked for after all these years on my switch. What’s the deal? Had log in errors a few weeks back. Finally tried to log in and was at a level 1.

• 
  THEOfficialCDT (@TheRealCDT1) reported 43 minutes ago

  @Friday13thGame @GunMediaSupport FIX OUR GODDAMN GAME THAT WE PAID FOR. LEVEL AND PERKS GONE

• 
  Anthony Bethell (@AnthonyBethell2) reported 44 minutes ago

  @GunMediaSupport @Friday13thGame Still can't login and when I was able to login, my level was reset. What ********? I have gotten no response from your customer support either. Piece of **** customer service you pos have. I want my money back if I can't play the ******* game I purchased.

• 
  H (@H07261123) reported 46 minutes ago

  @GunMediaSupport @Friday13thGame My account has been reset please fix this 🙏🏻

• 
  🇨🇦Pete🇨🇦 (@Taurus_The_Bull) reported 51 minutes ago

  @fearthegun @GunMediaSupport @Friday13thGame I'm reaching out again. Since the Dec.30th/22 issue, I can't access my DLC, all my Jasons and counselors. And the worst is losing my Level 150!! I'll be a 6-year player this coming May. 2391 hours of gameplay, and this is how it ends?

• 
  Tracie Louise (@TracieLouise5) reported 53 minutes ago

  @Pobster8815 @GunMediaSupport @Friday13thGame Didn't they have this issue back in June/July and they sorted it? I don't know I'm just going on what I've been reading on YouTube, I've only been playing this for like 3 month, discovered it late.

• 
  Jason Roberts (@Jasonroberts033) reported 54 minutes ago

  @GunMediaSupport @Friday13thGame I lost my rank and all my perks. I was level 150. Plz fix this

• 
  Jewishseaslug (@bend_podcast) reported 56 minutes ago

  @GunMediaSupport @Friday13thGame My progress got reset pls fix this pls

• 
  Richard Riccio (@RichardRiccio10) reported 1 hour ago

  @GunMediaSupport @Friday13thGame Mine was fine the other day then later that night went down again please fix this

• 
  † (@slimeprint) reported 1 hour ago

  @GunMediaSupport @Friday13thGame fix my level…