1. Home
  2. Companies
  3. Friday The 13th: The Game
Friday The 13th: The Game

Friday The 13th: The Game status: server issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Friday the 13th: The Game is a survival horror video game developed by Gun Media and IllFonic, and published by Gun Media. It is based on the franchise of the same name owned by New Line Cinema.

Problems in the last 24 hours

The graph below depicts the number of Friday The 13th: The Game reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Friday The 13th: The Game. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Friday The 13th: The Game Issues Reports

Latest outage, problems and issue reports in social media:

  • MichaelBienven8
    Michael Bienvenu JR (@MichaelBienven8) reported

    @Friday13thGame hello I have the Friday the 13th the game on Xbox series s next gen console and I am getting data base login failure for a week now can you please fix this thanks

  • Ethan74599262
    Ethan (@Ethan74599262) reported

    @GunMediaSupport @Friday13thGame Do you think you guys could possibly fix the level glitch I'm level one again and I don't have any perks can't level up or anything

  • ABlackLilac
    . (@ABlackLilac) reported

    @GunMediaSupport @Friday13thGame Fix your game, I reset my internet about five times and it’s still saying my internet needs to be checked

  • Horror_fan_1984
    Horror_fan_1984 (@Horror_fan_1984) reported

    @GunMediaSupport @Friday13thGame An update is well deserved there's still people that play it they're still people that follow the Friday the 13th community so how come there's no update to fix the issues

  • Lord_Lag_Man
    Nathan Logan (@Lord_Lag_Man) reported

    @GunMediaSupport @Friday13thGame Hi, I've been getting the database login error and can't play the game on my ps5, please help

  • WhoDeyZilla
    Zilla (@WhoDeyZilla) reported

    @Friday13thGame is the game down? Database login failure

  • twitrisbad
    . (@twitrisbad) reported

    I'm still getting "Database login failure" on Friday the 13th for the last 3 days. Fix your game. @GunMediaSupport @Friday13thGame

  • HelloFoo989
    Adam Manchester (@HelloFoo989) reported

    @GunMediaSupport @Friday13thGame You dumb mfs fixed the ******* data base login failure but reset my whole ******* Fridays account great all the hard work for what?

  • Cuddlebugg77
    Lora (@Cuddlebugg77) reported from Bowling Green, Kentucky

    @Friday13thGame I cannot get on Friday but my daughter can from her play station when will this data base login failure be fixed

  • SDogs5555
    snoopy dogs5555 (@SDogs5555) reported

    @GunMediaSupport @Friday13thGame Can’t even login lol

  • Zanco96
    Grizzilla (@Zanco96) reported

    Trying to play @Friday13thGame but can only play offline. Keep getting login failure. What a day to have this happen!!

  • Rafael56839890
    Rafael (@Rafael56839890) reported

    @GunMediaSupport @Friday13thGame Anyone wanna run xp glitch haha got reset from lvl 150

  • FixCrossprogres
    fix cross progression (@FixCrossprogres) reported

    @GunMediaSupport @Friday13thGame We dont fall for your lies anymore Just fix the bloody gaaaaaame!

  • ChainsawRambo
    John Rambo (@ChainsawRambo) reported

    @GunMediaSupport @Friday13thGame From what I understand, the game is still resetting progress for players. Friend of mine just logged in yesterday after not playing since before database error and she got reset. I’m not logging in to check myself until this is resolved. Any further updates would be appreciated

  • Patrickstar0789
    Patrickstar0 (@Patrickstar0789) reported

    @GunMediaSupport @Friday13thGame I was lvl 150 now I'm lvl 1 and it doesn't even let me lvl up pls fix ur game

  • RichardRiccio10
    Richard Riccio (@RichardRiccio10) reported

    @GunMediaSupport @Friday13thGame Mine was fine the other day then later that night went down again please fix this

  • iidjscottybxz
    iidjscottybxz (@iidjscottybxz) reported

    @Friday13thGame please sort this out or fix it would be nice abit more support for the game is needed

  • BurtFletcher4
    Burt Fletcher (@BurtFletcher4) reported

    @GunMediaSupport @Friday13thGame The game is STILL NOT WORKING. What is being done about it, and when will it be in working order again? I do enjoy the Friday the 13th game very much. And would love to play the game more. So with all due respect please do your damn due diligence and get the game working!!

  • PCoatr
    Parker Coatr (@PCoatr) reported

    @GunMediaSupport @Friday13thGame Hi My game reset my level(89) and took everything away On there please reply and fix it I'm an Xbox player and the user is AvengeDc6370

  • unitedtxa
    tia ♥ (@unitedtxa) reported

    @GunMediaSupport @Friday13thGame omds fix this ****

  • Christo93256167
    The_rand0m_dude (@Christo93256167) reported

    @Friday13thGame So the game is working well but can you please tell me why I got reset back to lvl 1😭.please fix this problem 🙏

  • JeremyA3239
    Jeremy Acevedo (@JeremyA3239) reported

    @Friday13thGame It keeps taking back to level 1 This the second time I was at 140, then I went to level 1 start fresh from rank up to 22 then I’m back to level 1. What’s going on Friday the 13th. Please fix’s this . So annoying I can’t enjoy the game.

  • metalfacebloom
    go away. (@metalfacebloom) reported

    @Friday13thGame can’t play on switch for 2 days now. Login connectivity error 😭

  • RickFannin23
    Richard Fannin (@RickFannin23) reported

    @GunMediaSupport @Friday13thGame Yup. Logged on today to discover to my surprise the “database error” message was gone. Moments later, was horrified to see I’d lost all my game progress, and can’t even play the characters I’ve been working on. Can you give us back our progress, please?

  • Michealsimons2
    Micheal simons (@Michealsimons2) reported

    @Friday13thGame Friday the 13th is working again for me but I have been set back to level one I was level 150 fix this please

  • JenTrowNY
    Jen Trow (@JenTrowNY) reported

    @GunMediaSupport @Friday13thGame @weskeltner Day 8 of asking you to do the right thing and communicate to your loyal F13 players on how you are fixing ongoing log-in errors, loss of levels, perks, CPs, etc. The last update on this was on 12/30- 24 days without effective communication. Do better.

  • WarviN01
    WarviN (@WarviN01) reported

    @_GiannaBo @GunMediaSupport @Friday13thGame Gianna ever got an answer for this ? we are suffering from the same problem ...

  • Dreadder272
    Dreadder (@Dreadder272) reported

    @GunMediaSupport @Friday13thGame Ok the games back but I’m level one y’all 😩 please tell you’re gonna fix this

  • Shape_1978
    TheShape_1978 (@Shape_1978) reported

    @Rozsea11 @Friday13thGame No problem.

  • Antonio10720974
    Antonio King (@Antonio10720974) reported

    @GunMediaSupport @Friday13thGame i was level 140 and it reset me back to ley1 gun please fix this issue please 😭😭😭