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Friday The 13th: The Game

Friday The 13th: The Game status: server issues and outage reports

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Friday the 13th: The Game is a survival horror video game developed by Gun Media and IllFonic, and published by Gun Media. It is based on the franchise of the same name owned by New Line Cinema.

Problems in the last 24 hours

The graph below depicts the number of Friday The 13th: The Game reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

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Community Discussion

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Friday The 13th: The Game Issues Reports

Latest outage, problems and issue reports in social media:

  • AnthonyBethell2
    Anthony Bethell (@AnthonyBethell2) reported

    @Friday13thGame punk *** pieces of ****. I have contact you by tweets and nothing. I have contacted you by email and nothing. You scumbags need to fix the issue of my level being reset to 70 something to 1. I'm ready for legal action

  • Jasonroberts033
    Jason Roberts (@Jasonroberts033) reported

    @GunMediaSupport @Friday13thGame I lost my rank and all my perks. I was level 150. Plz fix this

  • osc330
    slasherology yt (@osc330) reported

    @BurtFletcher4 @GunMediaSupport @Friday13thGame Patience. They’re focusing on Texas chainsaw massacre rn. I don’t see the reason for them to go back and fix an old dead game

  • MasonBittle4
    Mason Bittle (@MasonBittle4) reported

    @GunMediaSupport @Friday13thGame My level is back to 1 it was at 150 please fix it

  • Carter07288679
    Carter (@Carter07288679) reported

    @GunMediaSupport @Friday13thGame Can you please fix the level glitch please? I was level 150 then one day I was back to level 1 and lost all my perks counslers and Jason’s and weapon kills/non weapon kills.

  • BDT44316961
    Ghost T (@BDT44316961) reported

    @Friday13thGame hey guys we can’t invite our friends to games on console. Maybe something you would look into? Anyone know how to fix this issue?

  • Death_X_2854
    Jesse Sims (@Death_X_2854) reported

    @GunMediaSupport @Friday13thGame Every since I got reset on Friday the 13th game, my level is stuck and I can't level up to unlock anything, please fix it

  • XCreatorTV
    X-Creator TV (@XCreatorTV) reported

    @Friday13thGame after the login error, everything in my locker gone

  • RickFannin23
    Richard Fannin (@RickFannin23) reported

    @GunMediaSupport @Friday13thGame Yup. Logged on today to discover to my surprise the “database error” message was gone. Moments later, was horrified to see I’d lost all my game progress, and can’t even play the characters I’ve been working on. Can you give us back our progress, please?

  • JWilliams6116
    Jeff Williams (@JWilliams6116) reported

    @Friday13thGame Getting a “failed to create game session. Verify you have internet”. My internet is fine. Please advise how to fix error. Thanks.

  • adamclark83
    Adam Clark (@adamclark83) reported

    @KimSBC @GunMediaSupport @Friday13thGame That's the problem when you have online, multiplayer-only games. If anything goes wrong with the developer, suddenly players' progress gets lost and any bugs don't get patched.

  • TjH1998_
    Tj (@TjH1998_) reported

    @shamarie_c @GunMediaSupport @Friday13thGame If they don’t fix it I won’t play friday again but I will get the Texas chainsaw game

  • JenTrowNY
    Jen Trow (@JenTrowNY) reported

    @GunMediaSupport @Friday13thGame @weskeltner Fix F13 for your loyal fans. Upgrade perks, CPs, etc. for all. Communicate better. Keep F13 a quality game. Update players now.

  • kailey_mcclain
    Kailey McClain (@kailey_mcclain) reported

    @Friday13thGame the same database connectivity issue is happening again…what’s the deal? Is there a permanent solution? So frustrating!

  • SSS7786521197
    SSS77 (@SSS7786521197) reported

    I start the game and it says database login failure why ? Im sad 😥 @Friday13thGame

  • Lord_Lag_Man
    Nathan Logan (@Lord_Lag_Man) reported

    @GunMediaSupport @Friday13thGame Hi, I've been getting the database login error and can't play the game on my ps5, please help

  • EusebioMuriel
    eusebio muriel (@EusebioMuriel) reported

    @Friday13thGame @GunMediaSupport any news with the problem reset level in the game?

  • coryatkinson9
    Cory Atkinson (@coryatkinson9) reported

    @GunMediaSupport @Friday13thGame It’s now February 1st and still no updates on anything. Everyone’s perks and badges are gone and it looks like nothing is being done about it. Also if a host decides to leave the game it should automatically add a new host.. NOT END THE GAME ENTIRELY! FIX THIS PLS!

  • Daisy44293207
    Daisy Molina (@Daisy44293207) reported

    @ShyanneJones9 @GunMediaSupport @Friday13thGame Several has Database login failure, I can play but I lost everything and I’m stuck at level 10

  • Maggie_Queen66
    Maggie (@Maggie_Queen66) reported

    @Friday13thGame I'm very upset with the game, this database error ended my games..... I was at level 150, and when I went to check I'm at 1.... I'm outraged with the producers, it's time to resolve this. .. Detail was nothing for free, I invested in the game....

  • LoneWolfMethod
    Methodicalize (@LoneWolfMethod) reported

    @Friday13thGame @fearthegun The amount of people complaining about the game's issues is crazy to me. F13 has had issues since Day 1 and I've been here through all of it. Gun gave me my perks/CP back roughly 10x. If they didn't give a ****, they wouldn't of did it once.. Hopefully it gets fixed, be patient!

  • Gregwill11
    SneakyBoyProductions😏 (@Gregwill11) reported

    So this @Friday13thGame glitch is just here to stay then huh ok I guess kinda annoying, but whatever.

  • JenTrowNY
    Jen Trow (@JenTrowNY) reported

    @GunMediaSupport @Friday13thGame @weskeltner Day 8 of asking you to do the right thing and communicate to your loyal F13 players on how you are fixing ongoing log-in errors, loss of levels, perks, CPs, etc. The last update on this was on 12/30- 24 days without effective communication. Do better.

  • Horror_fan_1984
    Horror_fan_1984 (@Horror_fan_1984) reported

    @GunMediaSupport @Friday13thGame An update is well deserved there's still people that play it they're still people that follow the Friday the 13th community so how come there's no update to fix the issues

  • AzylnNB
    Azyln (@AzylnNB) reported

    @GunMediaSupport @Friday13thGame Please fix it 🥲

  • voneschen0860
    Dylan Von Eschen (@voneschen0860) reported

    @GunMediaSupport @Friday13thGame On ps5 and ps4 I can only play the game for about 10 mins then get an error that makes u restart everything. Have deleted the game and redownloaded it but nothing works. Same thing is also happening for my friends on PlayStation.

  • Xristakidiss
    Chris Xrds (@Xristakidiss) reported

    @GunMediaSupport @Friday13thGame Fix the 1 level bug

  • richardpowens5
    Richard owens (@richardpowens5) reported

    @Friday13thGame gun media I was recently level 85 on Friday now I’m level 1 can you fix this

  • slimeprint
    (@slimeprint) reported

    @GunMediaSupport @Friday13thGame fix my level…

  • ConnorShrek
    Connor Shrek (@ConnorShrek) reported

    @GunMediaSupport @Friday13thGame I hope you guys fix it 😭