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Friday The 13th: The Game

Friday The 13th: The Game status: server issues and outage reports

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Friday the 13th: The Game is a survival horror video game developed by Gun Media and IllFonic, and published by Gun Media. It is based on the franchise of the same name owned by New Line Cinema.

Problems in the last 24 hours

The graph below depicts the number of Friday The 13th: The Game reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

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Community Discussion

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Friday The 13th: The Game Issues Reports

Latest outage, problems and issue reports in social media:

  • Daisy44293207
    Daisy Molina (@Daisy44293207) reported

    @ShyanneJones9 @GunMediaSupport @Friday13thGame Several has Database login failure, I can play but I lost everything and I’m stuck at level 10

  • ReAnimateHer_
    ReAnimateHer (@ReAnimateHer_) reported

    @fearthegun is @Friday13thGame having server issues? I logged in today kept getting errors and my level went to 1. Data Base Log In Failure. I hope it can be fixed and we get our levels back.

  • JeremyA3239
    Jeremy Acevedo (@JeremyA3239) reported

    @Friday13thGame It keeps taking back to level 1 This the second time I was at 140, then I went to level 1 start fresh from rank up to 22 then I’m back to level 1. What’s going on Friday the 13th. Please fix’s this . So annoying I can’t enjoy the game.

  • TheDysfunctio14
    TheDysfunctionalVet (@TheDysfunctio14) reported

    So @Friday13thGame is down for me and a few viewers (Xbox One)…any chance some loyal players can get a good update on the issue and response unlike that bot response from when it was down a few weeks ago @fearthegun @GunMediaSupport ?

  • MichaelLakeArt
    The Art Of Michael Lake (@MichaelLakeArt) reported

    @ReAnimateHer_ @fearthegun @Friday13thGame I know they said before the New Year's they knew of an issue. It might be a person to person thing, because I'm ok, but my friend's profile isn't.

  • Maggie_Queen66
    Maggie (@Maggie_Queen66) reported

    @Friday13thGame I'm very upset with the game, this database error ended my games..... I was at level 150, and when I went to check I'm at 1.... I'm outraged with the producers, it's time to resolve this. .. Detail was nothing for free, I invested in the game....

  • HelloFoo989
    Adam Manchester (@HelloFoo989) reported

    @GunMediaSupport @Friday13thGame You dumb mfs fixed the ******* data base login failure but reset my whole ******* Fridays account great all the hard work for what?

  • JenTrowNY
    Jen Trow (@JenTrowNY) reported

    @GunMediaSupport @Friday13thGame @weskeltner Fix F13 for your loyal fans. Upgrade perks, CPs, etc. for all. Communicate better. Keep F13 a quality game. Update players now.

  • iamstefanotadei
    𝑳𝒊𝒕𝒕𝒍𝒆 𝑴𝒐𝒏𝒔𝒕𝒆𝒓 🦄 (@iamstefanotadei) reported

    @GunMediaSupport @Friday13thGame The game is ok, but I lost my level 150 and my legendary perks, I had more than 3 million PP accumulated. This problem is plaguing everyone, just fix it... please !

  • JenTrowNY
    Jen Trow (@JenTrowNY) reported

    @GunMediaSupport Day 6 of asking you to do the right thing for your loyal F13 players and fix their levels, perks, CPs, etc. Your silence is noticed- why would anyone have faith in your integrity as a company with future games like TCM if you can’t do this first? @weskeltner @Friday13thGame

  • SSS7786521197
    SSS77 (@SSS7786521197) reported

    I start the game and it says database login failure why ? Im sad 😥 @Friday13thGame

  • Rafael56839890
    Rafael (@Rafael56839890) reported

    @GunMediaSupport @Friday13thGame Anyone wanna run xp glitch haha got reset from lvl 150

  • goatisgody
    Ghost (@goatisgody) reported

    @GunMediaSupport @Friday13thGame Bro lvl 1 NB again fix your game

  • rdeforest1969
    Ron DeForest ( capitalism is death ) (@rdeforest1969) reported

    @Friday13thGame Yeah hey. My nephew logged into the game and saw he was at lvl 1. He was at lvl 150. I looked it up in case it was a glitch but there seems to be a ton of people having the same experience but only on the PlayStation. Is there something we can do?

  • NicoleLong77
    Nicole Long (@NicoleLong77) reported

    @GunMediaSupport @Friday13thGame I’m having issues with logging on to the game tonight says check internet connection but I’m connect so not sure what’s going on.

  • voneschen0860
    Dylan Von Eschen (@voneschen0860) reported

    @GunMediaSupport @Friday13thGame On ps5 and ps4 I can only play the game for about 10 mins then get an error that makes u restart everything. Have deleted the game and redownloaded it but nothing works. Same thing is also happening for my friends on PlayStation.

  • hellnosaidhello
    luca cacciatore (@hellnosaidhello) reported

    @GunMediaSupport @Friday13thGame hello there i was able to login today but im back on lvl 1 should i wait and will it come back or do i have to get support?

  • richardpowens5
    Richard owens (@richardpowens5) reported

    @Friday13thGame gun media I was recently level 85 on Friday now I’m level 1 can you fix this

  • WillyTRachels
    Will Rachels (@WillyTRachels) reported

    @MeganMICo @GunMediaSupport @Friday13thGame Sadly no, I just tested it not long ago. Now it won’t let me login. So many issues with this game. I’m being patient and hoping gun media support can’t fix everything. 🤞

  • SwitchXil
    SwitchXIL_¥¥¥ (@SwitchXil) reported

    @GunMediaSupport @Friday13thGame finally was able to login, unfortunately everything on my account was reset…at least I get to play :) I hope y’all are able to resolve the issue soon.

  • shutupidclol112
    lol (@shutupidclol112) reported

    @GunMediaSupport @Friday13thGame guys i dont think they are going to fix the lost progress…

  • ChainsawRambo
    John Rambo (@ChainsawRambo) reported

    @GunMediaSupport @Friday13thGame From what I understand, the game is still resetting progress for players. Friend of mine just logged in yesterday after not playing since before database error and she got reset. I’m not logging in to check myself until this is resolved. Any further updates would be appreciated

  • slimeprint
    (@slimeprint) reported

    @GunMediaSupport @Friday13thGame fix my level…

  • Horror_fan_1984
    Horror_fan_1984 (@Horror_fan_1984) reported

    @GunMediaSupport @Friday13thGame An update is well deserved there's still people that play it they're still people that follow the Friday the 13th community so how come there's no update to fix the issues

  • Bhoycon1
    Connor / BhoyCon (@Bhoycon1) reported

    sooo is anyone having issues getting on to @Friday13thGame and getting their stats to reset when was last on ?? #FridayThe13thTheGame #FridayThe13th @GunMediaSupport

  • itsmellixox
    melina ☆ ━ (@itsmellixox) reported

    now friday the 13th game is working but i'm back at level 1... @GunMediaSupport @Friday13thGame please fix that!

  • antwoinejohns16
    antwoine johnson (@antwoinejohns16) reported

    @GunMediaSupport @Friday13thGame The game totally broken I can’t even level up I’m still stuck on level 8 and I play few matches and I still stuck on the same level and my xp had stopped

  • JeremyA3239
    Jeremy Acevedo (@JeremyA3239) reported

    @GunMediaSupport @Friday13thGame Still can’t log in please fix’s this .

  • KyleKem11859338
    Kyle Kemp (@KyleKem11859338) reported

    @GunMediaSupport @Friday13thGame Level reset is also a big issue.

  • ReAnimateHer_
    ReAnimateHer (@ReAnimateHer_) reported

    @MichaelLakeArt @fearthegun @Friday13thGame Yea they fixed it. However me and my friends could not play yesterday. We all kept getting errors. Also my 150 was reset to level 1