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Friday The 13th: The Game

Friday The 13th: The Game status: server issues and outage reports

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Friday the 13th: The Game is a survival horror video game developed by Gun Media and IllFonic, and published by Gun Media. It is based on the franchise of the same name owned by New Line Cinema.

Problems in the last 24 hours

The graph below depicts the number of Friday The 13th: The Game reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

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Community Discussion

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Friday The 13th: The Game Issues Reports

Latest outage, problems and issue reports in social media:

  • slimeprint
    (@slimeprint) reported

    @GunMediaSupport @Friday13thGame fix my level…

  • bkrass
    Krassy (@bkrass) reported

    @WillyTRachels @GunMediaSupport @Friday13thGame This happened to me and all of my DLC is gone. That is theft and they better fix it.

  • JmopsyJ
    JJmopsy (@JmopsyJ) reported

    @GunMediaSupport @Friday13thGame My Friday database login fail has been fixed, although it now says that I'm level 1 and I was previously level 56 I have no perks but yet my clothes have saved and so has my Jason skins

  • KingRobertson34
    king Robertson (@KingRobertson34) reported

    Honestly. People rather play @Friday13thGame more than @DeadbyDaylight . I'm sorry had to fix your bots than people will play @DeadbyDaylight more

  • HaileyPete1
    HaileyPete (@HaileyPete1) reported

    @Friday13thGame @GunMediaSupport database login error for Friday the 13th on Xbox series X. Only offline play is available at the moment. Pls fix!

  • Daisy44293207
    Daisy Molina (@Daisy44293207) reported

    @ShyanneJones9 @GunMediaSupport @Friday13thGame Several has Database login failure, I can play but I lost everything and I’m stuck at level 10

  • AdamQ227
    Adam Q (@AdamQ227) reported

    @Friday13thGame why does my game keep saying there’s an error? Every time I log on through ps plus it goes down before a game plays out? Please help me out

  • Supaflyprince
    Ronnie (@Supaflyprince) reported

    @GunMediaSupport @Friday13thGame I no longer receive the database login failure but when I logged back on for the first time my account had been reset to level 1

  • iamstefanotadei
    𝑳𝒊𝒕𝒕𝒍𝒆 𝑴𝒐𝒏𝒔𝒕𝒆𝒓 🦄 (@iamstefanotadei) reported

    @GunMediaSupport @Friday13thGame The game is ok, but I lost my level 150 and my legendary perks, I had more than 3 million PP accumulated. This problem is plaguing everyone, just fix it... please !

  • AnthonyBethell2
    Anthony Bethell (@AnthonyBethell2) reported

    @GunMediaSupport @Friday13thGame You ************* have ignored all three of my emails about your ****** ******* game resetting my level back to 1. Answer and fix this issue or I want my money back. ******* sacks of ****

  • TheRealCDT1
    THEOfficialCDT (@TheRealCDT1) reported

    @Friday13thGame @GunMediaSupport FIX OUR GODDAMN GAME THAT WE PAID FOR. LEVEL AND PERKS GONE

  • Dio_Brando_93
    Its.....DIO (@Dio_Brando_93) reported

    @Friday13thGame Idk if I'm supposed tell yall or how to get in contact wit support but I lost all my perks and levels when that login error happened I'm back lvl1 and all my Jason still have their machetes and all my characters have their legendary perks on but everything's gone

  • PatrickPadawan
    Padawan Patrick (@PatrickPadawan) reported

    @GunMediaSupport @Friday13thGame Mine worked for a day or so, and is now back to not working. Lolz,and it erased my progress (I was 150!). Yall gotta figure this out. Christ, just do a new game with no existing IP so u never hafta worry about silly ****

  • Ethan74599262
    Ethan (@Ethan74599262) reported

    @GunMediaSupport @Friday13thGame Do you think you guys could possibly fix the level glitch I'm level one again and I don't have any perks can't level up or anything

  • shutupidclol112
    lol (@shutupidclol112) reported

    @GunMediaSupport @Friday13thGame guys i dont think they are going to fix the lost progress…

  • WhoDeyZilla
    Zilla (@WhoDeyZilla) reported

    @Friday13thGame is the game down? Database login failure

  • PCoatr
    Parker Coatr (@PCoatr) reported

    @GunMediaSupport @Friday13thGame Hi My game reset my level(89) and took everything away On there please reply and fix it I'm an Xbox player and the user is AvengeDc6370

  • Javnik27
    javnik 27 (@Javnik27) reported

    @Friday13thGame Still shows database login failure 😕

  • ErnestCraven2
    Ernest Craven (@ErnestCraven2) reported

    @JulieRites @GunMediaSupport @Friday13thGame Yup this just happened to me like 10 min ago,and if you back out you will get database login failure again. What a joke

  • BigSexHaver_
    Big Sex Haver (@BigSexHaver_) reported

    @Friday13thGame fix ur servers this **** getting unplayable

  • BSummers1120
    Benjamin Summers (@BSummers1120) reported

    @GunMediaSupport @Friday13thGame Before the server issue i lost all my progression then my unprogressed save over wrote the cloud data. Is there anyway to fix or just gonna have to grind again when servers are back

  • jhazgxo
    Jhaz (@jhazgxo) reported

    @Friday13thGame I was level 37 almost 38 today and when I logged back in on the game I’m back to level 1 please fix it 😭

  • Dreadder272
    Dreadder (@Dreadder272) reported

    @GunMediaSupport @Friday13thGame Ok the games back but I’m level one y’all 😩 please tell you’re gonna fix this

  • Nike27131322
    Nike (@Nike27131322) reported

    @GunMediaSupport @Friday13thGame Worst video game connection ever!! I lost my level and was dropped to Level 1. Everything I earned is gone. You guys need to seriously fix this, I’m sure nobody paid for this game to be ripped off, and waste time regaining awards we’ve already earned!

  • JWilliams6116
    Jeff Williams (@JWilliams6116) reported

    @Friday13thGame Getting a “failed to create game session. Verify you have internet”. My internet is fine. Please advise how to fix error. Thanks.

  • Christo93256167
    The_rand0m_dude (@Christo93256167) reported

    @Friday13thGame So the game is working well but can you please tell me why I got reset back to lvl 1😭.please fix this problem 🙏

  • Jasonroberts033
    Jason Roberts (@Jasonroberts033) reported

    @GunMediaSupport @Friday13thGame I lost my rank and all my perks. I was level 150. Plz fix this

  • Muhamma24335427
    Muhammad (@Muhamma24335427) reported

    @GunMediaSupport @Friday13thGame It’s happened again it’s says error ffs

  • _GiannaBo
    Gianna (@_GiannaBo) reported

    @GunMediaSupport @Friday13thGame Went on to play today, my level reset back to 1. Got not jason’s, counselors, perks, or kills. Please help restore this issue.

  • Zanco96
    Grizzilla (@Zanco96) reported

    Trying to play @Friday13thGame but can only play offline. Keep getting login failure. What a day to have this happen!!