Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:
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Online Features
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Boulay-Moselle, ACAL | 1 |
| Lille, Hauts-de-France | 1 |
| Brough, England | 1 |
| Exireuil, Nouvelle-Aquitaine | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| Berlin, Land Berlin | 1 |
| Villefranche-sur-Saône, Auvergne-Rhône-Alpes | 1 |
| Le Cheylard, Auvergne-Rhône-Alpes | 1 |
| Ouhans, Bourgogne-Franche-Comté | 1 |
| Le Teil, Auvergne-Rhône-Alpes | 1 |
| Calais, Hauts-de-France | 1 |
| Charlieu, Auvergne-Rhône-Alpes | 1 |
| Strasbourg, ACAL | 1 |
| Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur | 1 |
| Hettenshausen, Bavaria | 1 |
| Lixheim, ACAL | 1 |
| Paris, Île-de-France | 1 |
| Tours, Centre-Val de Loire | 1 |
| Jarny, ACAL | 1 |
| Jarrie, Auvergne-Rhône-Alpes | 1 |
| Farnham, England | 1 |
| Romilly-sur-Seine, ACAL | 1 |
| Lima, Provincia de Lima | 1 |
| Gilley, Bourgogne-Franche-Comté | 1 |
| Montbeton, Occitanie | 1 |
| Hautes-Bruyères, ACAL | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Metz, ACAL | 1 |
| Melbourne, VIC | 1 |
| Bordeaux, Nouvelle-Aquitaine | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Orlando Padilla
(@xbud) reported
This Fitbit is full of ****, I swear I ran at least 25 miles today on COD! Wtf only 6k steps!!!?!?! @GarminFitness fix this please !
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Melissa Taylor
(@Missyb581) reported
@GarminFitness @Garmin now it’s tracking all stress at 50 ALL DAY! What the heck! Please help!
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Liam Wiseman
(@Liam07413783) reported
@FitbitSupport Tried this several times over the last day. Even spoke to your customer support team who was no help at all. Very disappointed especially snice I’ve had a Fitbit snice 2016. Maybe it’s time to brand @GarminFitness what you got for me??
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Shalaleh
(@Shalaleh_t) reported
Very poor customer service from Garmin @Garmin @GarminFitness. I bought a fitness watch that did not satisfy and needed to return. But, I have to pay for a shipping with tracking and insurance as a punishment of my return. Your devices are good but your customer service 👎
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RadDaDATX
(@RadDadATX) reported
Hey @GarminFitness can you fix the 'phone permissions' request for Connect? I have the permissions set the way I want them, no need for your App to send a request 10-20 times a day asking for me to update. Please add a switch to this option to nullify the annoyance.
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Commander ¡Striker!
(@LateStartRacing) reported
@GarminFitness is Garmin connect down again? Activities won’t upload….
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HQBird
(@hq_bird) reported
@GarminFitness @GarminFitness, matter addressed thank you. Any chance I can get my device (Forerunner 945) to provide a sleep score? Device error: Your device did not record sleep data?
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The Prenna
(@The_Prenna) reported
Imagine being a company and issuing a software update that decimates your product's battery life and your response to consumers is "lol **** u, buy a new device". If you're @GarminFitness @garminau you don't have to imagine. #VivoActive3
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Jay Robinson
(@jayrobWL) reported
@GarminFitness yesterday my 235 forerunner started draining super fast. It died last night so I charged then charged again 10 hours ago to 85%, and now it is back down to 34% just on normal use. Did something happen yesterday or an update that caused this? I've restarted twice
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Does He Take Sugar?
(@DoesHeTakeSugar) reported
Fix something, break something: the cycle continues. @GarminFitness latest update to the #Connect app has removed audio prompts again, reducing its accessibility during activities. How soon before this is fixed, permanently, @GarminUK? #a11y #blindfitness
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Erin ☕️
(@MarketingErin) reported
@GarminFitness I am having multiple problems with connecting my Forerunner 45S today. I’ve had this watch for 14 months and today, the app will not pair with watch. I’ve done everything - restarts of watch and phone, delete/reboot app. Will not pair to phone. Please help! TY.
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Grant
(@grantgoesout) reported
@GarminFitness Oh, I just wanted to see how that felt. I mean, it sat at 5 the whole day, I kept thinking it'd go all the way down eventually.
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Adam Bruderer Ⓥ 💙
(@doncaosdelanada) reported
from
Manchester, England
When I am a bit chilly, but not too cold to work, my body battery increases significantly during the day. Why is this? Does my metabolism slowing down that much?! Sometimes my battery is around 95% at 6pm. @GarminUK @Garmin @GarminFitness #ukrunchat
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Danno
(@skinydan98) reported
Hey @GarminFitness - seem to be having an upload problem to both Connect & Strava - Edge 520, ride is on the device, "Upload Failed" Is something down? It'll keep and I can always take the ride off manually but...
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TKZ
(@tkz33272766) reported
@garminconnect @GarminFitness Not working atm. Please address
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