Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 4
Bordeaux, Nouvelle-Aquitaine 2
Blackburn, England 2
Seysses, Occitanie 1
Vannes, Bretagne 1
Massamagrell, Comunitat Valenciana 1
Issy-les-Moulineaux, Île-de-France 1
Coulommiers, Île-de-France 1
Saint-Nazaire, Pays de la Loire 1
Bremen, Bremen 1
Saint-Arnoult-en-Yvelines, Île-de-France 1
Frankfurt am Main, Hessen 1
Torrijos, Castilla-La Mancha 1
Milford, MA 1
Madrid, Comunidad de Madrid 1
Salisbury, England 1
Stoney Creek, ON 1
Lyon, Auvergne-Rhône-Alpes 1
Strasbourg, ACAL 1
Milhaud, Occitanie 1
Saintes, Nouvelle-Aquitaine 1
Cugnaux, Occitanie 1
Peace River, AB 1
Cuers, Provence-Alpes-Côte d'Azur 1
Le Havre, Normandie 1
Chepstow, Wales 1
Marriottsville, MD 1
Deyvillers, ACAL 1
Genève, GE 1
Glasgow, Scotland 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Lloydy_2020 Paul Lloyd (@Lloydy_2020) reported

    Is it a GPS problem? Just put GPS on and went outside to get signal. Full signal and it was ‘ready’ pressed start, calories started to count. But the GPS doesn’t work indoor? So frustrating.. @GarminUK @GarminFitness can someone help..

  • kashyab_19 KMN🏃‍♂️ (@kashyab_19) reported

    @GarminFitness Vivoactive4s is not receiving call notifications. Can you help?

  • IMFletcher2 Masked Fletch 😷 (@IMFletcher2) reported

    New computer, same piece of **** connection issues with the @GarminFitness Forerunner. Some things never change.

  • RunningCeeBee CeeBee 💙 (@RunningCeeBee) reported

    Have always been a huge fan of @GarminUK @GarminFitness until today. Bought a Garmin Vivomove 3S and it stopped working in under a month of use. #Garmin will replace it but I have to pay around £10 to send my broken watch back and I won't be reimbursed. Really poor service.

  • v3r8um ıllıllı ıllıllı (@v3r8um) reported

    @GarminFitness Ok, now fix the shity Android app. Not even basic features are present. #FeatureLess

  • jacomaverick Jaco Maverick (@jacomaverick) reported

    @GarminFitness could someone please assist me with the gps tracking problem i have been experiencing? no replies on e-mail, no replies on twitter so far, and phone support was no help too. @GarminSA @Garmin

  • TheAzeemAhmed Azeemuddin Ahmed, MD, MBA (@TheAzeemAhmed) reported

    @GarminFitness I will try! Is there a number I can call if I need additional help? This is pretty important!

  • On2Whls Social Distance on 2 Whls (@On2Whls) reported

    @GarminFitness if you throw a live track error, why do you not also provide some feedback on how to fix the problem?

  • jkmhenry John Henry (@jkmhenry) reported

    @GarminFitness greetings, I have a forerunner 645 and the wrist heart rate seems to be going a bit wonky of late. Anything to do to fix?

  • StephenApp Steve App (@StephenApp) reported

    Any @GarminFitness runners out there? I've been using it for the better part of 2020 with no issues, but a few weeks ago, the LiveTrack feature started failing consistently. I've reconnected everything, but nothing seems to help. #runchat

  • uicynthia Dr. Cynthia Maxwell (@uicynthia) reported

    The @GarminFitness iOS app crashes when trying to manually enter weight. Go to edit day, weight, tap in text field -> crash. Please fix bug.

  • byte_mii Byte mii (@byte_mii) reported

    @GarminFitness app doesn't seem to be connecting this morning, is there a known issue? Syncs steps bit no sleep etc. Seems to not be communicating with myfitnesspal either

  • HomerRuns Homer Winter (@HomerRuns) reported

    @dcrainmakerblog FYI still having issues with GPS accuracy on my Forerunner 245. Second bad track out of four runs so far this year. Seems to occur on my longer runs - 9 and 11 mile out-and-backs on the same route. So sick of this. @Garmin @GarminFitness #gpswatch #running

  • Mjaraba48 Mark Jaraba (@Mjaraba48) reported

    @GarminFitness I don’t mind the app update however the steps views are horrendous. I want to be able to see how my month is going if I click on January instead the 1 year screen is broken up to a ton of 7 day lists. WHY?

  • robbiemacnab Robbie MacNab 💙 (@robbiemacnab) reported from Locks Heath, England

    @GarminFitness removing @zwift activities halfway through months challenges! First world problems I’ll admit but poor move with lack of notice! Maybe wait till start of new month etc with clear details that they won’t count. Back to the @apple watch it is! No more Garmin for me.

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