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Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Billom, Auvergne-Rhône-Alpes 1
Duisburg, NRW 1
Marietta, GA 1
Anderlecht, Brussels Capital 1
Atlanta, GA 1
Portsmouth, England 1
Montréal-la-Cluse, Auvergne-Rhône-Alpes 1
Prague, Praha 1
Boulay-Moselle, ACAL 1
Lille, Hauts-de-France 1
Brough, England 1
Exireuil, Nouvelle-Aquitaine 1
Marseille, Provence-Alpes-Côte d'Azur 1
Berlin, Berlin 1
Villefranche-sur-Saône, Auvergne-Rhône-Alpes 1
Le Cheylard, Auvergne-Rhône-Alpes 1
Ouhans, Bourgogne-Franche-Comté 1
Le Teil, Auvergne-Rhône-Alpes 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • itstheotherway
    Stanfield Capital Management (@itstheotherway) reported

    @GarminFitness your **** is broken rn. direct upload from zwift not working. manual upload of .fit file not working.

  • shan_tahs
    Florence Sharts (@shan_tahs) reported

    @GarminFitness hi. My garmin 955 solar seems to have a bad battery. I fully charged it sunday night and im already down at 20%. Is there something that can be done?

  • itstheotherway
    Stanfield Capital Management (@itstheotherway) reported

    @GarminFitness your **** is broken rn. direct upload from zwift not working. manual upload of .fit file not working.

  • RobScherer6
    Rob Scherer (@RobScherer6) reported

    One problem I see right away with the @Garmin @GarminFitness HRM 600 is the connection between the strap and the pod, which you have to separate in order to charge the device...this pod is breaking at some point. What are my options when it does?

  • TennislinkE
    erin link (@TennislinkE) reported

    @GarminFitness my charging cable melted my port and fried my Vivoactive 3 is there any fix?

  • TheStroBro
    AC (@TheStroBro) reported

    @GarminFitness Looking at Garmin Connect, there was probably some impact of adding strength training last week on my runs. But yesterday for recovery should help today. I added 52 minutes of stimulus on top of the previous 105 minutes of running, that's 49.5% of increase in some volume.

  • 1of6Pansfans
    Father Mo (28-22-3) (@1of6Pansfans) reported

    @GarminFitness fix your app

  • tshugart3
    Tom Shugart (@tshugart3) reported

    @GarminFitness That graph with all the missing data was from a sync via my computer and Garmin Express. Disappointing that there's nothing else to be done (the support center stuff doesn't help). What I think it needs is an update, and it sounds like that's not forthcoming.

  • 3x5Floyd
    Cutthroat (@3x5Floyd) reported

    @Garmin @GarminFitness please buy @Strava their new pricing debacle appears to be a sign of struggles. Perhaps their tech can help you fix your software.

  • KewellBeans
    Wrecky Carmichael (@KewellBeans) reported

    @Garmin @GarminFitness your service rep, Sarah, who assisted me today with my Garmin Connect coaching plan issue was phenomenal! Give that girl a raise!

  • Enceladosaurus
    J. (Hrebinka) Shanahan 🇺🇦 🇸🇪 (@Enceladosaurus) reported

    Tbh I feel a bit misled by all of the articles claiming the @GarminFitness Forerunner 955 was the best fitness watch ever. I read SO many articles & did research before buying. To end up with something so poorly performing, slow, and buggy? Did we buy the same watch!?

  • hvs_1988
    Harish Shinde (@hvs_1988) reported

    @Garmin @GarminFitness kindly change your testing teams who tests products. FR 745 is utterly disappointment for its name. It never syncs properly. Worst battery performance,even it wont stand 100km ride not sure how come its boasted as triathlete one.

  • andreswart916
    Andre (@andreswart916) reported

    @GarminFitness Hi Folks. Please help resolve. Forerunner 255 data screen font has shrunk on Version 14.13

  • gpcroft
    Giles P. Croft (@gpcroft) reported

    Grrr, after years of syncing Routes effortlessly from Strava, my @Garmin Edge 530 will no longer receive new Courses, by any means: iOS app, Garmin Express, USB connection, Send to device via Connect on Web – *nothing* gets them on there! Help @GarminFitness!

  • mad_hominem
    Dave (@mad_hominem) reported

    @GarminFitness @Spotify having to suddenly spend 15 minutes reauthorising my music when I want to run on my lunch break is a seriously poor UX. Please sort this out.

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