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Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Duisburg, NRW 1
Marietta, GA 1
Anderlecht, Brussels Capital 1
Atlanta, GA 1
Portsmouth, England 1
Montréal-la-Cluse, Auvergne-Rhône-Alpes 1
Prague, Praha 1
Boulay-Moselle, ACAL 1
Lille, Hauts-de-France 1
Brough, England 1
Exireuil, Nouvelle-Aquitaine 1
Marseille, Provence-Alpes-Côte d'Azur 1
Berlin, Berlin 1
Villefranche-sur-Saône, Auvergne-Rhône-Alpes 1
Le Cheylard, Auvergne-Rhône-Alpes 1
Ouhans, Bourgogne-Franche-Comté 1
Le Teil, Auvergne-Rhône-Alpes 1
Calais, Hauts-de-France 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • jeanettemiami
    Jeanette Smith (@jeanettemiami) reported

    And on this day, @fitbit died. It was a slow death - first came the email, then came the #challenges & the last gasp of #groups. Then the pain as thousands upon thousands fled as fitbit died in ignominy, mourned by many & then simply forgotten as @apple & @GarminFitness rejoiced.

  • saoirse_sikhu
    Dostoevsky’s Girl (@saoirse_sikhu) reported

    I really think there’s something wrong with this watch. How does my HR go down from 110bpm to 80bpm during/after 10 minutes of running??? 2 weeks ago it went as far down as 60 and I was dripping sweat from running. Explain that @GarminFitness ???

  • CCPmustDie
    🇺🇸God Bless America (@CCPmustDie) reported

    @Garmin @GarminFitness have you realized there are so many exercise not listed in Connect when you're trying to create your own workouts there. Fix it by adding them! And your interface to create workouts sucks. Fix it! Don't just selling crazy expensive smart watches.

  • J8099150426777
    J (@J8099150426777) reported

    @GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya

  • BostonLooper
    murph (@BostonLooper) reported

    Apple Watch SE is officially in the trash - died ~60% of the way through a half marathon yesterday, @GarminFitness here I come

  • slkeene
    Sam Keene (@slkeene) reported

    @Kharrii1 @GarminFitness I did several times in the first couple years running. They suck! I’d slow the pace way off, foam roll and wear compression sleeves but work through them. Now I don’t worry about them, it’s more just making sure form isn’t slacking or getting enough recovery in.

  • mauimauer
    Sebastian Mauer 🇪🇺 @maui@m.ix.is (@mauimauer) reported

    I think I fuound a new contender for my alltime list of worst file formats. @GarminFitness's #FIT format is an unfathomable mess, including gems like timestamps against a custom(!) epoch.

  • J8099150426777
    J (@J8099150426777) reported

    @GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya

  • J8099150426777
    J (@J8099150426777) reported

    @GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya

  • RobScherer6
    Rob Scherer (@RobScherer6) reported

    One problem I see right away with the @Garmin @GarminFitness HRM 600 is the connection between the strap and the pod, which you have to separate in order to charge the device...this pod is breaking at some point. What are my options when it does?

  • ChrisManc9
    Chris Manc (@ChrisManc9) reported

    @GarminFitness I'm shocked and annoyed that Garmin is trashing up the app that syncs with my venue 2s. I have to scroll down or x it out to see my data. Grrrr. It is getting old but I won't be replacing it with another Garmin device.

  • Thousand__Paths
    Nathan Kraft (@Thousand__Paths) reported

    @GarminFitness Please go back to the full red Heart rate metric on the connect app. The line is WAY TOO HARD to see well, and it makes it more difficult to follow trends. Ever hear “If it ain’t broke, don’t fix it.”? It wasn’t broken. Please put it back the way it was.

  • andreswart916
    Andre (@andreswart916) reported

    @GarminFitness Hi folks. Forerunner 255 software version 14.13 seems buggy. Data screen font sizes have shrunk. Please advise how to resolve this.

  • tanrunningman
    K. Wilson (@tanrunningman) reported

    Sucks that many of us are having the same issue, but good to know that we’re not alone so it will likely get fixed soon… I also noticed that as an apple user my run did not update to my Apple health or fitness app either so it is likely a @Garmin @GarminFitness issue.

  • BostonLooper
    murph (@BostonLooper) reported

    Apple Watch SE is officially in the trash - died ~60% of the way through a half marathon yesterday, @GarminFitness here I come

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