Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:
Check Current Status
Online Features
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 6 |
| Bordeaux, Nouvelle-Aquitaine | 3 |
| Lyon, Auvergne-Rhône-Alpes | 2 |
| Metz, ACAL | 1 |
| Melbourne, VIC | 1 |
| Miami, FL | 1 |
| Oslo, Oslo County | 1 |
| Meyzieu, Auvergne-Rhône-Alpes | 1 |
| Nancy, ACAL | 1 |
| Seysses, Occitanie | 1 |
| Vannes, Bretagne | 1 |
| Massamagrell, Comunitat Valenciana | 1 |
| Issy-les-Moulineaux, Île-de-France | 1 |
| Coulommiers, Île-de-France | 1 |
| Saint-Nazaire, Pays de la Loire | 1 |
| Bremen, Bremen | 1 |
| Saint-Arnoult-en-Yvelines, Île-de-France | 1 |
| Frankfurt am Main, Hessen | 1 |
| Torrijos, Castilla-La Mancha | 1 |
| Milford, MA | 1 |
| Madrid, Comunidad de Madrid | 1 |
| Salisbury, England | 1 |
| Stoney Creek, ON | 1 |
| Strasbourg, ACAL | 1 |
| Milhaud, Occitanie | 1 |
| Saintes, Nouvelle-Aquitaine | 1 |
| Cugnaux, Occitanie | 1 |
| Peace River, AB | 1 |
| Cuers, Provence-Alpes-Côte d'Azur | 1 |
| Le Havre, Normandie | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
-
David Cass
(@BubCass) reported
@Casseng @GarminFitness I’d blame broken broken sleep and night feeds but really I just got lazy.
-
Linquel Isswell
(@linquel) reported
@GarminFitness Already have a ticket started with customer support. Tried this and it didn't help. Waiting to hear back. -Connect device into power source -Hold the power button down for 30 seconds -Remove device from power source -Push the power button down for 1.5 seconds to turn back on
-
WiseMan999
(@grump999) reported
@GarminFitness What happened with the design of the HRM battery compartment? Impossible to remove absurdly small screws to replace battery. Left with a useless bit of kit. Unimpressed - really poor design. Not what I would expect from Garmin.
-
Armend Krasniqi
(@Armendi) reported
@GarminFitness Those straps looking very clean! Mine are worst right now :(
-
Kitch 🇦🇺
(@kitchtrips) reported
from
Sydney, State of New South Wales
@GarminFitness Must have been a server issue because everything is back to normal now! When I synched yesterday, all the data was present once again.
-
Chastrya Dendang
(@Chast89) reported
from
Ibaraki Shi, Ōsaka-fu
@Garmin @GarminFitness @GarminUK after updating to 7.10 3 days ago, my FR645M cannot track gps and the HR reading is not right… How can I fix this?!
-
Chris O'Leary
(@ohhleary) reported
I’m a week into using an Apple Watch after everyone told me it was better than the @GarminFitness Forerunner 235. I charged the Forerunner twice a week. On airplane mode, I can’t even get through two days on the @apple Watch 7 using the same functions. WTF?
-
Barry Mowat
(@mowatb) reported
@GarminUK @GarminFitness any update on this? It's been going on for months. The advice you've given to date still not addressed the issue. All I got was a questionaire as you your support team did.
-
SDoshi
(@ShwetaDoshi1) reported
@SUDIPZ @Garmin @GarminFitness Appreciate that instead of routing to support team, who redirect to service center we need someone more responsible to look into issue
-
Mat Sherlock
(@matsher75) reported
@HarijsZulgis @GarminFitness Not sure if that’s a good thing or a bad thing? Another watch that can’t accurately track distance or their chance to fix the crock of **** that is the 6…
-
Richard Whitlock
(@RichardWhitloc2) reported
@AndersenRuns @GarminFitness Call @Garmin service. They often can help. They have treated me very well in past, even when off warranty.
-
Sig26BVelma
(@SigO26BVelma) reported
@vickigeist @Apple @GarminFitness As someone who is nuero divergent I will literally forget it if I have to charge it twice a day. This is why a watch that requires daily charging is a bad fit and not worth $300+ to $750 price point for anyone like me.
-
Marcus Aurelius
(@0_0_0_8_8_0_0_0) reported
@SigO26BVelma @Apple @GarminFitness I'm sorry it's not working out for you like you had hoped.
-
Paul
(@paulryanjones) reported
Hey @Garmin @GarminFitness @GarminUK - are you aware of an issue where the heart rate is not recording correctly? I have a #Forerunner235 that is being temperamental in that it sometimes records the heart rate at about half the usual rate (I do the same run and time every day)
-
Polina Kerman
(@PolinaKerman) reported
from
Machala, Provincia de El Oro
Hey @Garmin my Venu keeps glitching and freezing. Eg- when swiping to add water, there isn’t an option to click on the glass and the creen freezes at that point. After screen goes dark and doesn’t nothing else 🥺 Help? #garmin #gadgets @GarminFitness
Check Current Status