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Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Duisburg, NRW 1
Marietta, GA 1
Anderlecht, Brussels Capital 1
Atlanta, GA 1
Portsmouth, England 1
Montréal-la-Cluse, Auvergne-Rhône-Alpes 1
Prague, Praha 1
Boulay-Moselle, ACAL 1
Lille, Hauts-de-France 1
Brough, England 1
Exireuil, Nouvelle-Aquitaine 1
Marseille, Provence-Alpes-Côte d'Azur 1
Berlin, Berlin 1
Villefranche-sur-Saône, Auvergne-Rhône-Alpes 1
Le Cheylard, Auvergne-Rhône-Alpes 1
Ouhans, Bourgogne-Franche-Comté 1
Le Teil, Auvergne-Rhône-Alpes 1
Calais, Hauts-de-France 1
Charlieu, Auvergne-Rhône-Alpes 1
Strasbourg, ACAL 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • SteveALee
    Steve Lee (@SteveALee) reported

    @GarminFitness Re car Garmin, is fixed - NTG5Star1 SW Ver 16/49.0 46.15. SD card is SD Karte Garmin MAP PILOT Europa 2017. Mercedes V8.0 Map 8.0. To be honest, just map updates would be good as errors are annoying. But SW update if it help with better diversion support

  • schaeferbp
    Brian Schaefer (@schaeferbp) reported

    @petershankman @petershankman bad news on the Fenix. Since I’ve purchased my Fenix earlier this year, I’m not sure if there’s another piece of tri gear I value more as a newbie. @GarminFitness anything to help Peter out?

  • Rogerovalles
    Roger ovalles (@Rogerovalles) reported

    Which of the accounts attends or supports because of how poorly attended to Garmin ConnectIQ service? Please help @GarminCycling @GarminFitness @GarminCycling

  • Rogerovalles
    Roger ovalles (@Rogerovalles) reported

    @garminconnect @GarminCycling @GarminFitness Help, I can’t configure applications downloaded from Garmin ConnectIQ from the app on my iPhone for days

  • kd_elbs
    Kathleen Elberson (@kd_elbs) reported

    @Garmin @GarminFitness Your Instinct watch is absolute garbage. Of all the fitness watches I’ve tried this has the worst exercise and HR readings. Truly terrible. Very disappointed customer. #neveragain

  • PivoArch
    Rob Pivovarnick (@PivoArch) reported

    @Garmin and @GarminFitness the bracket that holds the watch band onto my 645 Music just broke while I was wearing it. Love this watch anything you can do to help me out?

  • marunk13
    M Arun Kumar (MAK) (@marunk13) reported

    @GarminFitness hellos! I have a #GarminVivofit3 and have been using for 2+ yrs now. Couple of things I'm trying to solve. 1/ The strap has become loose and I'm not able to find replacement in India 2/ Getting those odd sized batteries is also becoming an issue. Need help! @Garmin

  • rasliche
    Eric ☕️ 🐟 💻 (@rasliche) reported

    @GarminFitness Maybe it's just a display issue on Connect. Watch is up-to-date, and it looks like the activities are in my history, just not always on the home screen. Weird.

  • ilikerealcorn
    Cheeezy Poooof (@ilikerealcorn) reported

    @GarminFitness I've had my Forerunner 245 for just a few weeks. The body battery data has disappeared for the second time. Came back the first time after I restarted the watch, but this shouldn't happen once a week, should it? Do I have a bad watch or is this normal?

  • pslgreg
    pslgreg (@pslgreg) reported

    I don't see anything but trouble coming from needing an outside server, to handle and store info going from my watch to the app on my phone, a few feet away. It certainly isn't a benefit to the user. I am done with @GarminFitness Too annoying, and erratic.

  • safeandsilent
    Dr. Kathryn Woodcock 💉🏁 (@safeandsilent) reported

    @GarminFitness server back up

  • bangsima
    Ma self (@bangsima) reported

    @GarminFitness Hi, sorry, been there done that with the steps on the page and it changes nothing. Take a look at your forums, this is a widespread issue across your watches, but notably that of the fenix. Will contact your support.

  • NumbWaal
    Aqibabbasi (@NumbWaal) reported

    And lets agree she has done this all by her self then why hasn't any GPS data being shared? A good @GarminFitness watch can do the job. The issue is not that we as part of mountain biking community are trying to undermine her but are simply stating facts. @OfficialDGISPR (3)

  • acaraxu
    onça mansa (@acaraxu) reported

    When will we be able to upload our data again? How long will this outage last? @GarminFitness @Garmin

  • Bnsnobzszonlar
    ZA (@Bnsnobzszonlar) reported

    It is sad that Garmin’s approach to whole issue was not customer-centric. You should bear in mind that you may experience these kind of bad incidents, when you are opting for Garmin’s products. @Garmin @GarminFitness

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