Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 3
Blackburn, England 2
Bremen, Bremen 1
Saint-Arnoult-en-Yvelines, Île-de-France 1
Frankfurt am Main, Hessen 1
Torrijos, Castilla-La Mancha 1
Milford, MA 1
Madrid, Comunidad de Madrid 1
Salisbury, England 1
Stoney Creek, ON 1
Lyon, Auvergne-Rhône-Alpes 1
Strasbourg, ACAL 1
Milhaud, Occitanie 1
Saintes, Nouvelle-Aquitaine 1
Cugnaux, Occitanie 1
Peace River, AB 1
Cuers, Provence-Alpes-Côte d'Azur 1
Le Havre, Normandie 1
Chepstow, Wales 1
Marriottsville, MD 1
Deyvillers, ACAL 1
Genève, GE 1
Glasgow, Scotland 1
Albi, Occitanie 1
Darmstadt, Hessen 1
Pisa, Toscana 1
Lichfield, England 1
Rennes, Bretagne 1
Bordeaux, Nouvelle-Aquitaine 1
Dubai, Dubai 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Liam07413783 Liam Wiseman (@Liam07413783) reported

    @FitbitSupport Tried this several times over the last day. Even spoke to your customer support team who was no help at all. Very disappointed especially snice I’ve had a Fitbit snice 2016. Maybe it’s time to brand @GarminFitness what you got for me??

  • grantgoesout Grant (@grantgoesout) reported

    @GarminFitness Oh, I just wanted to see how that felt. I mean, it sat at 5 the whole day, I kept thinking it'd go all the way down eventually.

  • MarketingErin Erin ☕️ (@MarketingErin) reported

    @GarminFitness I am having multiple problems with connecting my Forerunner 45S today. I’ve had this watch for 14 months and today, the app will not pair with watch. I’ve done everything - restarts of watch and phone, delete/reboot app. Will not pair to phone. Please help! TY.

  • markadellaquila Mark Dellaquila (@markadellaquila) reported

    @GarminFitness @Garmin It appears the Connect app might be having synch issues today. Nothing shows up on the app status page for an issue but wanted to alert you to it.

  • Sportstest Sportstest (@Sportstest) reported

    Anyone else get poor data from the @FourthFrontier #HRM when connected via Bluetooth to @GarminFitness #fenix? This level of dropout is incredibly annoying 🤬

  • xbud Orlando Padilla (@xbud) reported

    This Fitbit is full of ****, I swear I ran at least 25 miles today on COD! Wtf only 6k steps!!!?!?! @GarminFitness fix this please !

  • DoesHeTakeSugar Does He Take Sugar? (@DoesHeTakeSugar) reported

    Fix something, break something: the cycle continues. @GarminFitness latest update to the #Connect app has removed audio prompts again, reducing its accessibility during activities. How soon before this is fixed, permanently, @GarminUK? #a11y #blindfitness

  • SThompso12045 Shawn Thompson (@SThompso12045) reported

    @GarminFitness my watch isn’t counting steps and recorded a workout but no intensity mins. Is there a problem with the app for iOS and the new update?

  • erikjheine Erik Heine (@erikjheine) reported

    @GarminFitness Yikes. I can’t even find the Twitter post I grabbed this from. I’ve fallen down in the job. Sorry. Please feel free to DM me.

  • edenatheia Tania Danilova (@edenatheia) reported

    @GarminFitness Lately my lily isn’t reading my stress level during yoga. Anybody experiencing the same issue or just me?

  • tkz33272766 TKZ (@tkz33272766) reported

    @garminconnect @GarminFitness Not working atm. Please address

  • Br17zle BRY (@Br17zle) reported

    @GarminFitness my daughter’s Vivofit jr loses minutes everyday. We have to sync it every day. By the end of the day, it’s way off again. It’s only a month old. Please help!

  • sheltonjb Shelt (@sheltonjb) reported

    @GarminUK @GarminFitness @Garmin hey, my son has a spiderman garmin vivofit jr 2, and has broken the red strap loop. Where can i get a replacement? Thanks

  • RadDadATX RadDaDATX (@RadDadATX) reported

    Hey @GarminFitness can you fix the 'phone permissions' request for Connect? I have the permissions set the way I want them, no need for your App to send a request 10-20 times a day asking for me to update. Please add a switch to this option to nullify the annoyance.

  • hq_bird HQBird (@hq_bird) reported

    @GarminFitness @GarminFitness, matter addressed thank you. Any chance I can get my device (Forerunner 945) to provide a sleep score? Device error: Your device did not record sleep data?

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