Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 3
Blackburn, England 2
Lyon, Auvergne-Rhône-Alpes 1
Strasbourg, ACAL 1
Milhaud, Occitanie 1
Saintes, Nouvelle-Aquitaine 1
Cugnaux, Occitanie 1
Peace River, AB 1
Cuers, Provence-Alpes-Côte d'Azur 1
Le Havre, Normandie 1
Chepstow, Wales 1
Marriottsville, MD 1
Deyvillers, ACAL 1
Genève, GE 1
Glasgow, Scotland 1
Albi, Occitanie 1
Darmstadt, Hessen 1
Pisa, Toscana 1
Lichfield, England 1
Rennes, Bretagne 1
Bordeaux, Nouvelle-Aquitaine 1
Dubai, Dubai 1
Lectoure, Occitanie 1
Le Pecq, Île-de-France 1
Dursley, England 1
Amadora, Distrito de Lisboa 1
Lund, Skåne län 1
Preston, England 1
Caen, Normandie 1
Vienna, Wien 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • RichardWhitloc2 Richard Whitlock (@RichardWhitloc2) reported

    @AndersenRuns @GarminFitness Call @Garmin service. They often can help. They have treated me very well in past, even when off warranty.

  • TexasCritic Joseph Gerald (@TexasCritic) reported

    @Garmin's #Vivofit4 a @GarminFitness product is a poor product. It does not count steps accurately or consistently. It is one of the worse engineered #fitnesstrackers on the market. A law firm that purchased more than fifty is considering a class action against the company.

  • SimonInCHC Simon Britten (@SimonInCHC) reported

    @GarminFitness is the Garmin Connect service offline? Not working for me in the app or website.

  • matsher75 Mat Sherlock (@matsher75) reported

    @GarminFitness @GarminUK can I get some support for my Fenix 6S issues please. Your online support team are failing to recognise there is an issue with devices ability to accurately track my distance - its 60-90m out on a 4K run!!!!

  • emmahoward010 emma howard (@emmahoward010) reported

    @GarminFitness I think garmin connect is down. The app is not working and you can’t log back in either 🙄

  • ProtectionPump Pump protection squad (@ProtectionPump) reported

    @TheMarketDog @Garmin @GarminFitness Peloton's actual problem is that it's not an iPad on a bike. If Apple or Samsung brings this into their little "Smart things" ecosystem, they can add alot of value.

  • bikeshopgirlcom Arleigh - Bike Shop Girl (@bikeshopgirlcom) reported

    @stakx @Apple @GarminFitness I haven't had one upload problem. I purposely went with a dumber model (forerunner 245) that has less in the UI.

  • Rolandschoeman Roland Schoeman (@Rolandschoeman) reported

    @Garmin @GarminFitness hi guys. Trying to reach you regarding the excessive noise on a fenix 6s when messages etc come through. Have DM’ed. looking through forums this seems to be a common issue.

  • kitchtrips Kitch 🇦🇺 (@kitchtrips) reported from Sydney, State of New South Wales

    @GarminFitness Must have been a server issue because everything is back to normal now! When I synched yesterday, all the data was present once again.

  • hershy_mandel Hershy Mandel (@hershy_mandel) reported

    @milesplit @GarminFitness The GPS on my 625 watch stopped working, do I have to buy a new watch or will Garmin give me customer service and try to resolve the issue

  • PrettyLilMudder Montana Ross (@PrettyLilMudder) reported from Virginia Beach, Virginia

    Anyone else having trouble with @GarminFitness not uploading running stats? Is there another outage or something?

  • CWOGULA JG (@CWOGULA) reported

    @SigO26BVelma @Apple @GarminFitness Maybe one of those two should hire you to help improve their models/offerings?

  • stakx stakx (@stakx) reported

    @bikeshopgirlcom @Apple @GarminFitness wow. i used garmin device a few yrs ago, and it was terrible: software not v intuitive, difficulty connecting to bluetooth, problems uploading to Strava. sounds like they made big improvements on software?

  • bjbbiker Bart Boma (@bjbbiker) reported

    @GarminFitness Just messaged a co worker. He has a Samsung s21. His fenix 6 updates automatically with every time zone change. Is this an issue with apple maybe? I did just switched from Android to apple too.

  • AliceJBgt Alice Bourgeoisat (@AliceJBgt) reported

    @dragonending @GarminFitness thanks for the report. I have had the same problem since this morning. (France)

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