Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 6
Bordeaux, Nouvelle-Aquitaine 2
Blackburn, England 2
Oslo, Oslo County 1
Meyzieu, Auvergne-Rhône-Alpes 1
Nancy, ACAL 1
Seysses, Occitanie 1
Vannes, Bretagne 1
Massamagrell, Comunitat Valenciana 1
Issy-les-Moulineaux, Île-de-France 1
Coulommiers, Île-de-France 1
Saint-Nazaire, Pays de la Loire 1
Bremen, Bremen 1
Saint-Arnoult-en-Yvelines, Île-de-France 1
Frankfurt am Main, Hessen 1
Torrijos, Castilla-La Mancha 1
Milford, MA 1
Madrid, Comunidad de Madrid 1
Salisbury, England 1
Stoney Creek, ON 1
Lyon, Auvergne-Rhône-Alpes 1
Strasbourg, ACAL 1
Milhaud, Occitanie 1
Saintes, Nouvelle-Aquitaine 1
Cugnaux, Occitanie 1
Peace River, AB 1
Cuers, Provence-Alpes-Côte d'Azur 1
Le Havre, Normandie 1
Chepstow, Wales 1
Marriottsville, MD 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • jarekpotiuk Jarek Potiuk (@jarekpotiuk) reported

    @wpp_4 My sister got a 50th birthday present today Garmin watch, and why oh why it does not work during unpacking ? @Garmin @GarminFitness #down #garmin #worstpossibletimeforserverdown

  • Graham_Engineer Graham➡️TFS (@Graham_Engineer) reported

    You never notice the smallest things until they're gone. See: the tiny band keeper on your watch. This is the second time mine has broken on my FR945 in ~2.5 yrs, but props to @GarminFitness, I called their phone # and they're shipping out a new one for free next business day.

  • lehtimaeki Juhani Lehtimäki, Слава Україні (@lehtimaeki) reported

    @EsteveAguilera @GarminFitness Oh I now remember why I have left a 1 star review 5 years ago for MyFitnessPal.. they make you go through the account setup a the way, have no Google login.. and then at the very end force you into a subscription.. very dodgy business practice:( I think I want to pay for this :(

  • nhughes1020 natasha. (@nhughes1020) reported

    @GarminFitness Bad news. The face of little buddy’s watch fell out again 😩 99% sure it’s in the yard, but it’s a big yard. Any way to try to track it or anything?

  • akberens Andy Berens (@akberens) reported

    It’s pretty obvious that nobody at @GarminFitness knows how to integrate with Apple Health. It isn’t even a good attempt. Why did you even bother? That’s how bad it is! Thank god you dont so do anything with payments!l #uberFail #Failure @Garmin

  • supresmooth Victor Haslo (@supresmooth) reported

    @GarminFitness I also downloaded Garmin Express and updated the watch's version, since I can't do that through the app due to the connectivity issue. That did not resolve it, either.

  • sjainshweta Shweta Jain (@sjainshweta) reported

    @Garmin @GarminFitness @GarminUK My watch won't pair with my phone, contacted your chat centre twice to no avail .... The guy gave me instructions to repeat what I had already done like 5 times- which didn't help at all Can you please help me here?? #disappointed

  • ScienceTrained Truth can't be long hidden (@ScienceTrained) reported

    @GarminFitness Garmin is a piece of **** company. I bought a Fenix 6X Pro Solar just 16 months ago, went for open water dive, didn't go below 6 feet. It's dead now. Garmin refuse to provide to new replacement. They are saying they will give me used one. Never buy Garmin

  • DrRichEx Richard Exley (@DrRichEx) reported

    As expected @GarminFitness maintains silence on the @garminconnect server outage. Do they have a social media team?

  • supresmooth Victor Haslo (@supresmooth) reported

    @GarminFitness I also downloaded Garmin Express and updated the watch's version, since I can't do that through the app due to the connectivity issue. That did not resolve it, either.

  • runningsub4 nonamedrop (@runningsub4) reported

    .@GarminFitness was just notified of an outage ?

  • EugeneDayDSc T. Eugene Day (@EugeneDayDSc) reported

    @GarminFitness The Fenix 5 did not have this problem, and it makes me want to switch to a new brand. Turning off "smart notifications" doesn't fix it, and the instructions you gave above are not followable, as there is no option "physiological metrics" when I hold down Menu.

  • ScienceTrained Truth can't be long hidden (@ScienceTrained) reported

    @NCrunnerjacky @GarminFitness Garmin is a piece of **** company. I bought a Fenix 6X Pro Solar just 16 months ago, went for open water dive, didn't go below 6 feet. It's dead now. Garmin refuse to provide to new replacement. They are saying they will give me used one. Never buy Garmin

  • EugeneDayDSc T. Eugene Day (@EugeneDayDSc) reported

    @GarminFitness Having a disruptive notification that cannot be disabled is a shocking bad design choice.

  • houman_ag Houman Agahi (@houman_ag) reported

    It's funny how I was having a hard time deciding between buying a @GarminFitness watch and a @fitbit. Then I remembered that @Google had bought Fitbit. So now it's going to be either a Garmin sports watch or a garbage bag wrapped around my wrist.

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