Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:
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Online Features
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 4 |
| Strasbourg, ACAL | 2 |
| Lyon, Auvergne-Rhône-Alpes | 2 |
| Bordeaux, Nouvelle-Aquitaine | 2 |
| Charlieu, Auvergne-Rhône-Alpes | 1 |
| Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur | 1 |
| Hettenshausen, Bavaria | 1 |
| Lixheim, ACAL | 1 |
| Tours, Centre-Val de Loire | 1 |
| Jarny, ACAL | 1 |
| Jarrie, Auvergne-Rhône-Alpes | 1 |
| Farnham, England | 1 |
| Romilly-sur-Seine, ACAL | 1 |
| Lima, Provincia de Lima | 1 |
| Gilley, Bourgogne-Franche-Comté | 1 |
| Montbeton, Occitanie | 1 |
| Hautes-Bruyères, ACAL | 1 |
| Metz, ACAL | 1 |
| Melbourne, VIC | 1 |
| Miami, FL | 1 |
| Oslo, Oslo County | 1 |
| Meyzieu, Auvergne-Rhône-Alpes | 1 |
| Nancy, ACAL | 1 |
| Seysses, Occitanie | 1 |
| Vannes, Bretagne | 1 |
| Massamagrell, Comunitat Valenciana | 1 |
| Issy-les-Moulineaux, Île-de-France | 1 |
| Coulommiers, Île-de-France | 1 |
| Saint-Nazaire, Pays de la Loire | 1 |
| Bremen, Bremen | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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No Me Odies Por Ser Flaca
(@flakushis) reported
@GarminFitness Hi. I sent you a bunch of details on how my Garmin is not working (HR, step counter, cadence). The GPS works now, but other features are not.
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Dan MacDonald
(@danmac800) reported
from
Windsor, Ontario
So my new fit bit thingie counted over 2300 steps on my car ride. Ummm….Neat? But Also: Defeats the purpose entirely. “Bye, fit bit thingie. To the junk drawer you go until I throw you on the trash ten years from now when I clean the drawer out!” @Garmin @GarminFitness #Garmin
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Ma self
(@bangsima) reported
@GarminFitness when are y'all gonna fix the optical heartrate monitor on your watches? I love your watches, but my Fenix 6x pro is a complete joke when it comes to heart rate monitoring. And from the forums, this is neither new nor am I the only one affected.
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Steve Lee
(@SteveALee) reported
@GarminFitness Re car Garmin, is fixed - NTG5Star1 SW Ver 16/49.0 46.15. SD card is SD Karte Garmin MAP PILOT Europa 2017. Mercedes V8.0 Map 8.0. To be honest, just map updates would be good as errors are annoying. But SW update if it help with better diversion support
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Shannon Jaye
(@shan_jaye) reported
@GarminFitness I sent the error log a couple of weeks ago, but this watchface still hasn't been fixed.
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rosa
(@rosakarenn) reported
@GarminFitness WHY can none of the #Garmin watches track naps? Only 'sleep' at night between set hours. Fix this please, it's 2021! If Fitbit can do it surely Garmin can too.
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E.S.
(@ed_e_s) reported
@whoop is over rated and not worth getting. The app always disconnects from my strap, what’s the point if your app is trash? Doesn’t even tell me the time. Time to try @GarminFitness watch
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Rafael E
(@rsantiagotoro) reported
The worst quality watch ... But with good marketing. Very disappointed in customer service. @Garmin @GarminFitness
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Tom McQuain 🌮❤️
(@runtommcquain) reported
from
Parkersburg, West Virginia
Damet I used to like @GarminFitness watches. Until my foreorerunner 235 did something last night it won't sync now, I can't have any faces on it, and customer support says they basically can't help and they will send me a refurbished one
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Victoria Irvine Robertson
(@XxX_Vicky_XxX) reported
@GarminFitness really struggling to get anywhere I bought a vivoactive 4s and the strap is too small I am trying to see if there is a bigger one and I notice on your website there is but no details on what the size it is can you help please.
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Ma self
(@bangsima) reported
@GarminFitness Hi, sorry, been there done that with the steps on the page and it changes nothing. Take a look at your forums, this is a widespread issue across your watches, but notably that of the fenix. Will contact your support.
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John Aubrey
(@JohnKAubrey) reported
@rodtrent @Garmin @GarminFitness Garmin connect is down. My zwift session from this morning isn't showing up yet.
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Brent Reilly
(@brentreilly) reported
@GarminFitness is Connect down?
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M Arun Kumar (MAK)
(@marunk13) reported
@GarminFitness hellos! I have a #GarminVivofit3 and have been using for 2+ yrs now. Couple of things I'm trying to solve. 1/ The strap has become loose and I'm not able to find replacement in India 2/ Getting those odd sized batteries is also becoming an issue. Need help! @Garmin
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Shannon Jaye
(@shan_jaye) reported
@GarminFitness No, I am only using the default now. No error for the default watchface.
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