Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:
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Online Features
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 4 |
| Bordeaux, Nouvelle-Aquitaine | 2 |
| Le Cheylard, Auvergne-Rhône-Alpes | 1 |
| Ouhans, Bourgogne-Franche-Comté | 1 |
| Le Teil, Auvergne-Rhône-Alpes | 1 |
| Calais, Hauts-de-France | 1 |
| Charlieu, Auvergne-Rhône-Alpes | 1 |
| Strasbourg, ACAL | 1 |
| Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur | 1 |
| Hettenshausen, Bavaria | 1 |
| Lixheim, ACAL | 1 |
| Tours, Centre-Val de Loire | 1 |
| Jarny, ACAL | 1 |
| Jarrie, Auvergne-Rhône-Alpes | 1 |
| Farnham, England | 1 |
| Romilly-sur-Seine, ACAL | 1 |
| Lima, Provincia de Lima | 1 |
| Gilley, Bourgogne-Franche-Comté | 1 |
| Montbeton, Occitanie | 1 |
| Hautes-Bruyères, ACAL | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Metz, ACAL | 1 |
| Melbourne, VIC | 1 |
| Miami, FL | 1 |
| Oslo, Oslo County | 1 |
| Meyzieu, Auvergne-Rhône-Alpes | 1 |
| Nancy, ACAL | 1 |
| Seysses, Occitanie | 1 |
| Vannes, Bretagne | 1 |
| Massamagrell, Comunitat Valenciana | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Masked Fletch 😷
(@IMFletcher2) reported
New computer, same piece of **** connection issues with the @GarminFitness Forerunner. Some things never change.
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sLosada
(@s_slosada) reported
@GarminFitness So ticket ID:18338959K1 is still happening. This time only recording via ANT to RGT (no Edge). My issue was originally reported in May, but now is very frequent. As a loyal Garmin user, I kindly request your attention.
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Byte mii
(@byte_mii) reported
@GarminFitness app doesn't seem to be connecting this morning, is there a known issue? Syncs steps bit no sleep etc. Seems to not be communicating with myfitnesspal either
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Jaco Maverick
(@jacomaverick) reported
@GarminFitness could someone please assist me with the gps tracking problem i have been experiencing? no replies on e-mail, no replies on twitter so far, and phone support was no help too. @GarminSA @Garmin
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Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@GarminFitness hey, I can’t connect my headphones/music to the Garmin Vivoactive 4 series - please can you help? I’ve disconnected from my phone etc.
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Robbie MacNab 💙
(@robbiemacnab) reported
from
Locks Heath, England
@GarminFitness removing @zwift activities halfway through months challenges! First world problems I’ll admit but poor move with lack of notice! Maybe wait till start of new month etc with clear details that they won’t count. Back to the @apple watch it is! No more Garmin for me.
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Azeemuddin Ahmed, MD, MBA
(@TheAzeemAhmed) reported
@GarminFitness I will try! Is there a number I can call if I need additional help? This is pretty important!
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Masked Fletch 😷
(@IMFletcher2) reported
@JoelFerebee @GarminFitness Never recognizes when I plug in to charge. Bluetooth works. Plugging in always gives an error.
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Steve App
(@StephenApp) reported
Any @GarminFitness runners out there? I've been using it for the better part of 2020 with no issues, but a few weeks ago, the LiveTrack feature started failing consistently. I've reconnected everything, but nothing seems to help. #runchat
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Jon Areskog
(@Dinkums1) reported
@GarminFitness The step update doesn’t make sense. How do I see my monthly totals? Weeks show days and year shows weeks??? Was better before the update. It’s still the same as before for running. Please fix. TY
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Raphael Fabeni
(@raphaelfabeni) reported
@GarminFitness I'm trying with no success to contact support related to a discount coupon that I have that it's not working. Could you help me here?
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Dr. Cynthia Maxwell
(@uicynthia) reported
The @GarminFitness iOS app crashes when trying to manually enter weight. Go to edit day, weight, tap in text field -> crash. Please fix bug.
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Social Distance on 2 Whls
(@On2Whls) reported
@GarminFitness if you throw a live track error, why do you not also provide some feedback on how to fix the problem?
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Gill Wilson
(@GillWil27305614) reported
@GarminFitness Ive been having a connection problem with my Forerunner 945 not bluetoothing to iPhone 12 since the last software update. i have to keep switching off and on the 945 in order for it to connect to the phone and app. Is this a known issue and is it fixable?
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Keelan Anderson
(@keelan_anderson) reported
@GarminFitness @GarminUK my gf has a Vivo Active 3 and is having many issues with the watch, has been for a while. Thought it was her phone but she got a new phone and still having major issues with the watch. Any help please?
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