Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 4
Bordeaux, Nouvelle-Aquitaine 2
Blackburn, England 2
Vannes, Bretagne 1
Massamagrell, Comunitat Valenciana 1
Issy-les-Moulineaux, Île-de-France 1
Coulommiers, Île-de-France 1
Saint-Nazaire, Pays de la Loire 1
Bremen, Bremen 1
Saint-Arnoult-en-Yvelines, Île-de-France 1
Frankfurt am Main, Hessen 1
Torrijos, Castilla-La Mancha 1
Milford, MA 1
Madrid, Comunidad de Madrid 1
Salisbury, England 1
Stoney Creek, ON 1
Lyon, Auvergne-Rhône-Alpes 1
Strasbourg, ACAL 1
Milhaud, Occitanie 1
Saintes, Nouvelle-Aquitaine 1
Cugnaux, Occitanie 1
Peace River, AB 1
Cuers, Provence-Alpes-Côte d'Azur 1
Le Havre, Normandie 1
Chepstow, Wales 1
Marriottsville, MD 1
Deyvillers, ACAL 1
Genève, GE 1
Glasgow, Scotland 1
Albi, Occitanie 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • tadejtadej shiptoaster (@tadejtadej) reported

    @dret @Garmin @GarminFitness Sounds like my vivoactive 3 experience. Replacing battery did not help me, but there are ways to downgrade the firmware if you take an old binary and hex edit the version to be above the latest one (also did not help lol)

  • caretakerok Марсоход (@caretakerok) reported

    Hey dudes @GarminFitness what’s wrong with your Forerunner 745? They are not showing correct circles in swimming pool. How to fix this ****?

  • Hill_Runner Rob Furness (@Hill_Runner) reported

    @GarminFitness @firstbeat your analytics are garbage. Fenix 6 was one of the worst things I’ve ever bought. Biggest demotivater ever!

  • KiethSharma Tarun Sharma (@KiethSharma) reported

    @Garmin @GarminFitness My Venu 2 Plus's automatic activity is not working from past several days. Could you please help?

  • AnnaSmi32756298 Anna Williams (@AnnaSmi32756298) reported

    @FitbitSupport I'm thinking @GarminFitness or @Apple will make a product that is better quality. Fitbit used to- so sad to see what poor quality the Charge4 has been.

  • Robinsonpost Matthew Robinson 🇺🇦 (@Robinsonpost) reported

    .@GarminFitness I just downloaded the EU topo map for my Forerunner 945. My device is empty (no activities, music, audiobooks, etc.), yet shows it's 3/4 full with no room for the map. Help!

  • jillaustein Goldie (@jillaustein) reported

    @GarminFitness I just found an factory sealed foot pod that is at least 10 years old (probably more). Changed the battery, tried to pair it, it failed. tried multiple times. I put it down, disappointed. About 30 mins, later it paired!!! it works!!!!!!

  • herbertkrabel Herbert Krabel (@herbertkrabel) reported

    @mad_hominem @GarminFitness This must be a glitch - as my watch did that last night 😳But usually lasts forever

  • coachyoshia Yoshia (@coachyoshia) reported

    @Garmin @GarminFitness actually just told me that if my very expensive watch and cycling computer was within 400’ of accurate elevation they are good with it. Shockingly bad product. Not even sure how they can call that elevation tracking. Hugely disappointed.

  • akberens Andy Berens (@akberens) reported

    When I use @GarminFitness new auto-set feature in their strength training sub app, it is obvious as to why their @Apple Health integration is such a train wreck because @garmin apparently never tests anything. #Apple should block #garmin until they get it right #garbage

  • KiethSharma Tarun Sharma (@KiethSharma) reported

    @GarminFitness Auto activity tracking is ON and still it doesn't show up on my watch. Could you please help?

  • JMHeffren JMHeffren (@JMHeffren) reported

    @GarminFitness The most recent map update seems to have corrected the problem.

  • KeithBoland10 Keith Boland (@KeithBoland10) reported

    @FitbitSupport @GarminUK @GarminFitness Fitbit versa 3 broke due to a poor seal when swimming, its been 5 weeks and I still have not received a replacement device. Have you given up on customer service?

  • chrisj_slh Chris Hart (@chrisj_slh) reported

    @4iiiiUK @GarminFitness Thanks. I see the beta 14.50 f/w for the Edge 1040 has dropped with a fix. Looking forward to giving it a try.

  • mad_hominem Dave (@mad_hominem) reported

    @herbertkrabel @GarminFitness Yeah, apparently it’s a known issue. Someone recommended turning off Strava segments so we shall see if that helps.

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