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Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Duisburg, NRW 1
Marietta, GA 1
Anderlecht, Brussels Capital 1
Atlanta, GA 1
Portsmouth, England 1
Montréal-la-Cluse, Auvergne-Rhône-Alpes 1
Prague, Praha 1
Boulay-Moselle, ACAL 1
Lille, Hauts-de-France 1
Brough, England 1
Exireuil, Nouvelle-Aquitaine 1
Marseille, Provence-Alpes-Côte d'Azur 1
Berlin, Berlin 1
Villefranche-sur-Saône, Auvergne-Rhône-Alpes 1
Le Cheylard, Auvergne-Rhône-Alpes 1
Ouhans, Bourgogne-Franche-Comté 1
Le Teil, Auvergne-Rhône-Alpes 1
Calais, Hauts-de-France 1
Charlieu, Auvergne-Rhône-Alpes 1
Strasbourg, ACAL 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • GeofW
    Geof W 🇱🇹 🇺🇦 🌻 (@GeofW) reported

    @GarminFitness my Fenix 6 connected to my iPhone 12 Pro (iOS 15.5) will show every single notification except text messages. I’ve checked and double checked all the settings. Help!

  • nikeshkm
    Nikesh (@nikeshkm) reported

    @GarminFitness I regularly clean the band and as such there us ni dirt or debris thats stuck around the wrist. I dint wear the watch for few days to heal the skin burn. And then i only wore it during day time, it dint cause any issue. But i wore couple of days 24x7, and skin burn appeared again

  • runslowrunlong
    Christine Olson🍀📷🏃‍♀️ (@runslowrunlong) reported

    @GarminFitness Garmin Connect app says I need internet connection to get Insight comparisons to all other Garmin users. I HAVE AN INTERNET CONNECTION!!! Please fix this.

  • TymrukAurelie
    Aurélie Tymruk 🇺🇦 (@TymrukAurelie) reported

    @GarminFitness @MariaLangholz I have got the same problem…

  • smmartin330
    Stephen Martin (@smmartin330) reported

    I've found someone's very expensive @GarminFitness Fenix 5 watch, and very much want to return it to the owner, but Garmin refuses to help. I am offering to pay to ship it to @Garmin for them to turn around and ship it to the owner, but they are refusing.

  • Rob_Abbey
    Rob Abbey 🏳️‍🌈 (@Rob_Abbey) reported

    @GarminFitness @GarminUK - help with fenix 6 pro! Every time I start a run, a live track session starts and I have no idea how to turn it off. Looked in the connect app, watch/activity settings and google and can't figure it out. Thanks

  • drprateikp
    Dr Prateik (@drprateikp) reported

    Really shocked at this response! Why should I be expected to pay for a product of shoddy and poor quality @GarminFitness @GarminUK #garmin #running #docswhorun

  • karriesoo
    Karrie "Get Vaxxed" McC (@karriesoo) reported from Vancouver, British Columbia

    @threndyleski @GarminFitness Then you can buy one of those. I have to pay a $350 deposit for them to ship me a new one and then ship my busted one to them before they refund the deposit. You want to pay me $350 for a broken watch? Didn’t think so.

  • Micro_Amanda
    Amanda (@Micro_Amanda) reported

    Why did the battery suck so bad on my @GarminFitness watch? Seriously, it doesn't last more than a day and a half.

  • mypifi
    mypifi (@mypifi) reported

    @FitbitUK It's finally worked today, just wanted to get my data for past 12 months to take with me to @GarminFitness it's a shame we have had to part company but your app is so buggy and watch features limited I need something that's more reliable.

  • beer_int_cellar
    Rob C (@beer_int_cellar) reported

    @GarminFitness is there a problem with your service today? Can’t get my GarminConnect app to work properly and your site is down

  • Pranav_
    Pranav (@Pranav_) reported

    Hey @Garmin @GarminFitness recently purchased a Fenix 7, and absolutely love it. However I'm having an issue with the band, where it irritates my skin, any suggestions?! I'd love to try another material band but damn your bands are quite expensive.

  • maikismi
    maikismi (@maikismi) reported

    @GarminFitness what’s up with the bad customer service and lack of quality in #Vivofit4 product?

  • esabhishek
    Abhishek E S (@esabhishek) reported

    @GarminFitness This did not work for me but Nike+ was able to fix it for me. Thanks for replying though!

  • thesmartcheese
    Thesmartcheese (@thesmartcheese) reported

    @GarminFitness my watch's GPS is perpetually broken, I've tried all your fixes from the website. I want a new watch. How can this happen? I'm not paying another $200

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