Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 4
Lyon, Auvergne-Rhône-Alpes 2
Bordeaux, Nouvelle-Aquitaine 2
Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur 1
Hettenshausen, Bavaria 1
Lixheim, ACAL 1
Tours, Centre-Val de Loire 1
Jarny, ACAL 1
Jarrie, Auvergne-Rhône-Alpes 1
Farnham, England 1
Romilly-sur-Seine, ACAL 1
Lima, Provincia de Lima 1
Gilley, Bourgogne-Franche-Comté 1
Montbeton, Occitanie 1
Hautes-Bruyères, ACAL 1
Metz, ACAL 1
Melbourne, VIC 1
Miami, FL 1
Oslo, Oslo County 1
Meyzieu, Auvergne-Rhône-Alpes 1
Nancy, ACAL 1
Seysses, Occitanie 1
Vannes, Bretagne 1
Massamagrell, Comunitat Valenciana 1
Issy-les-Moulineaux, Île-de-France 1
Coulommiers, Île-de-France 1
Saint-Nazaire, Pays de la Loire 1
Bremen, Bremen 1
Saint-Arnoult-en-Yvelines, Île-de-France 1
Frankfurt am Main, Hessen 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • StevenKJohnson Steve Johnson (@StevenKJohnson) reported

    @53viroqua @Garmin @GarminFitness That may be the problem. Feels like two incompatible systems, neither one all that good on its own, forced to talk to each other. Simple drag n' drop is so much better

  • espanol416 🇨🇦🇨🇦⚔️Sebastian⚔️🇨🇦🇨🇦 (@espanol416) reported

    @GarminFitness Just got a garmin watch and the app says it’s there’s problem and won’t open up...? Is the server down ? Says try again later .. been all day FYI

  • pmcginley10 Patrick Mc Ginley (@pmcginley10) reported

    @DanWeeksMusic @GarminFitness I must invest in one, my Samsung galaxy watch is ****, wont sync with strava, cant download playlists from spotify so you end up going for a run with the phone still in your pocket, which is exactly why I bought a smartwatch...

  • DezzySama Desmond (@DezzySama) reported

    @Garmin @GarminFitness I need help with a broke device.

  • BrittoRobert2 Britto Robert (@BrittoRobert2) reported

    @GarminFitness There is an issue faved by users with the recent software update for VivoActive3 which has caused batteries to drain out within hours of charging. Hope @Garmin is aware and taking note of the situation to provide assistance

  • cyclocrossgal Kirsten Begg-Swider (@cyclocrossgal) reported

    @rusto88 @GarminFitness @GarminCycling Crosses fingers. Powers down the watch. Narrator: "Every year, on the anniversary, the same woman would return to the watch to see if just, for once, maybe this would be the year that her Garmin came back to life."

  • jamiemariemccar Jamie. (@jamiemariemccar) reported from Chicago, Illinois

    @Garmin @GarminFitness I have an $800 watch that’s barely a year old and won’t charge. Any help?

  • jedrekjanek Jędrek (@jedrekjanek) reported

    @GarminFitness hey, is there any global issue with the app? Watch is connected to the phone, but on the main page I see only pulse tab. No calories, no activities, no average steps and so on...

  • Esther_Leighton Esther (@Esther_Leighton) reported

    @GarminFitness @CounsellorNLond Happy to talk but this isn’t the issue. The problem is that the cycle thing doesn’t/can’t do running inputs (like foot power meters) but arms don’t move so a ‘running’ watch is unsuitable. Basically, frame running is a cross between running and cycling. I’ll dm my email.

  • iglesiasdiaz Ainhoa Iglesias Díaz (@iglesiasdiaz) reported

    For almost 4 months I have been trying to get @Garmin to fix the issues I have with my Forerunner 935. 4 months later and they have not fixed the issue and have not offered a reasonable solution. Terrible customer service #garmin @GarminFitness

  • _Danny_Ball_ Danny Ball 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@_Danny_Ball_) reported

    @GarminFitness hi. My @GarminUK connect app not working today on iPhone iOS 14

  • WinnerNTraining EMGlotfelty (@WinnerNTraining) reported

    Thank you @GarminFitness for the #Forerunner645 because even when it tells me my performance is -5 at the start of the race, I don’t let it get me down and remember it also told me I had my highest ever VO2 max going into the same race.

  • christurkesq christopherturkesq (@christurkesq) reported

    @GarminFitness why is my garmin connect app automatically logging me out all the time? Does the app need a bug fix?

  • Trig0521 Terry Glazebrook (@Trig0521) reported

    @GarminFitness after some help please. My Fenix 5 + battery no longer lasts more than 12 hours, less if I do activity. I’ve reset to factory settings, turned HR monitoring off and changed the backlight settings but to no avail.

  • jdeamattson Jordan Dea-Mattson (@jdeamattson) reported

    Hey, @Garmin @GarminFitness how about giving me the ability to directly log Floors. Battery died and device did not count all the steps I did. My streak was broken…

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