Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 4
Bordeaux, Nouvelle-Aquitaine 2
Ouhans, Bourgogne-Franche-Comté 1
Le Teil, Auvergne-Rhône-Alpes 1
Calais, Hauts-de-France 1
Charlieu, Auvergne-Rhône-Alpes 1
Strasbourg, ACAL 1
Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur 1
Hettenshausen, Bavaria 1
Lixheim, ACAL 1
Tours, Centre-Val de Loire 1
Jarny, ACAL 1
Jarrie, Auvergne-Rhône-Alpes 1
Farnham, England 1
Romilly-sur-Seine, ACAL 1
Lima, Provincia de Lima 1
Gilley, Bourgogne-Franche-Comté 1
Montbeton, Occitanie 1
Hautes-Bruyères, ACAL 1
Lyon, Auvergne-Rhône-Alpes 1
Metz, ACAL 1
Melbourne, VIC 1
Miami, FL 1
Oslo, Oslo County 1
Meyzieu, Auvergne-Rhône-Alpes 1
Nancy, ACAL 1
Seysses, Occitanie 1
Vannes, Bretagne 1
Massamagrell, Comunitat Valenciana 1
Issy-les-Moulineaux, Île-de-France 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • sheltonjb Shelt (@sheltonjb) reported

    @GarminUK @GarminFitness @Garmin hey, my son has a spiderman garmin vivofit jr 2, and has broken the red strap loop. Where can i get a replacement? Thanks

  • Liam07413783 Liam Wiseman (@Liam07413783) reported

    @FitbitSupport Tried this several times over the last day. Even spoke to your customer support team who was no help at all. Very disappointed especially snice I’ve had a Fitbit snice 2016. Maybe it’s time to brand @GarminFitness what you got for me??

  • LateStartRacing Commander ¡Striker! (@LateStartRacing) reported

    @GarminFitness is Garmin connect down again? Activities won’t upload….

  • erikjheine Erik Heine (@erikjheine) reported

    @GarminFitness Yikes. I can’t even find the Twitter post I grabbed this from. I’ve fallen down in the job. Sorry. Please feel free to DM me.

  • swauger74 Mike Swauger (@swauger74) reported

    @Garmin @GarminFitness When is the Venu 2 going to available? Your website says 1-3 business days for over a week now. You need everyone on the same page. This had to be one of the worst product releases that if ever seen. Announce a product and have very limited availability.

  • markymarc70 Marc Acosta (@markymarc70) reported

    @GarminFitness @Garmin I think I messed up the settings on my Forerunner 230. When running, it used to tell me which mile I was at. Mile 1, Mile 2, etc. Now it just tells me when I’ve completed a mile but not how many. It also used to alert me at each 5K. Can you help?

  • Dom_OD Dominic (@Dom_OD) reported

    @Garmin contacted Garmin Support regarding my 64sx GPS and had no response. Can you help? @GarminOutdoor @GarminFitness

  • annaironside Ironside (@annaironside) reported

    @eyesofthejackal @fitbit @GarminFitness LOL I FEEL YOU ON THAT POINT. I wear this thing and input all this info so I can TRACK DATA. I haven't had issue with my Garmin missing things, except sleep data occasionally.

  • markymarc70 Marc Acosta (@markymarc70) reported

    @GarminFitness @Garmin I think I messed up the settings on my Forerunner 230. When running, it used to tell me which mile I was at. Mile 1, Mile 2, etc. Now it just tells me when I’ve completed a mile but not how many. It also used to alert me at each 5K.. Can you help?

  • runtommcquain Tom McQuain 🌮❤️ (@runtommcquain) reported from Parkersburg, West Virginia

    @StravaSupport help!! My @GarminFitness watch tonight showed an elevation gain of 1614 ft, Strava said 400. My friend who ran the same run as me his elevation game was 1216 ft and Strava cut part of his run out also but I should be at least 1,216 if you think about it .....

  • hq_bird HQBird (@hq_bird) reported

    @GarminFitness @GarminFitness, matter addressed thank you. Any chance I can get my device (Forerunner 945) to provide a sleep score? Device error: Your device did not record sleep data?

  • eyesofthejackal eyesofthejackal (@eyesofthejackal) reported

    Does anybody make an Android compatible smart/fitness watch that isn't a steaming pile of ****? Never had a @fitbit device last longer than a year - and my current @GarminFitness device decides at least once/week that my mid-workout HR is in the 50 BPM range (it isn't).

  • Shalaleh_t Shalaleh (@Shalaleh_t) reported

    Very poor customer service from Garmin @Garmin @GarminFitness. I bought a fitness watch that did not satisfy and needed to return. But, I have to pay for a shipping with tracking and insurance as a punishment of my return. Your devices are good but your customer service 👎

  • Joe_Eschbach TeslæNOButtonJoe (@Joe_Eschbach) reported

    Hey @GarminFitness @Garmin why is Garmin Express on OS X M1 such a buggy piece of garbage. Now it will not even start after an update.

  • SThompso12045 Shawn Thompson (@SThompso12045) reported

    @GarminFitness my watch isn’t counting steps and recorded a workout but no intensity mins. Is there a problem with the app for iOS and the new update?

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