Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 3
Blackburn, England 2
Lyon, Auvergne-Rhône-Alpes 1
Strasbourg, ACAL 1
Milhaud, Occitanie 1
Saintes, Nouvelle-Aquitaine 1
Cugnaux, Occitanie 1
Peace River, AB 1
Cuers, Provence-Alpes-Côte d'Azur 1
Le Havre, Normandie 1
Chepstow, Wales 1
Marriottsville, MD 1
Deyvillers, ACAL 1
Genève, GE 1
Glasgow, Scotland 1
Albi, Occitanie 1
Darmstadt, Hessen 1
Pisa, Toscana 1
Lichfield, England 1
Rennes, Bretagne 1
Bordeaux, Nouvelle-Aquitaine 1
Dubai, Dubai 1
Lectoure, Occitanie 1
Le Pecq, Île-de-France 1
Dursley, England 1
Amadora, Distrito de Lisboa 1
Lund, Skåne län 1
Preston, England 1
Caen, Normandie 1
Vienna, Wien 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • bikeshopgirlcom Arleigh - Bike Shop Girl (@bikeshopgirlcom) reported

    @stakx @Apple @GarminFitness I haven't had one upload problem. I purposely went with a dumber model (forerunner 245) that has less in the UI.

  • bjbbiker Bart Boma (@bjbbiker) reported

    @GarminFitness Just messaged a co worker. He has a Samsung s21. His fenix 6 updates automatically with every time zone change. Is this an issue with apple maybe? I did just switched from Android to apple too.

  • TexasCritic Joseph Gerald (@TexasCritic) reported

    @Garmin's #Vivofit4 a @GarminFitness product is a poor product. It does not count steps accurately or consistently. It is one of the worse engineered #fitnesstrackers on the market. A law firm that purchased more than fifty is considering a class action against the company.

  • 0_0_0_8_8_0_0_0 Marcus Aurelius (@0_0_0_8_8_0_0_0) reported

    @SigO26BVelma @Apple @GarminFitness I'm sorry it's not working out for you like you had hoped.

  • rebicca Rebecca Spencer (@rebicca) reported

    @SleepAndSports @GarminFitness should hire @SleepAndSports to fix sleep accuracy!

  • paulryanjones Paul (@paulryanjones) reported

    Hey @Garmin @GarminFitness @GarminUK - are you aware of an issue where the heart rate is not recording correctly? I have a #Forerunner235 that is being temperamental in that it sometimes records the heart rate at about half the usual rate (I do the same run and time every day)

  • stakx stakx (@stakx) reported

    @bikeshopgirlcom @Apple @GarminFitness wow. i used garmin device a few yrs ago, and it was terrible: software not v intuitive, difficulty connecting to bluetooth, problems uploading to Strava. sounds like they made big improvements on software?

  • Chast89 Chastrya Dendang (@Chast89) reported from Ibaraki Shi, Ōsaka-fu

    @Garmin @GarminFitness @GarminUK after updating to 7.10 3 days ago, my FR645M cannot track gps and the HR reading is not right… How can I fix this?!

  • frapdoodler Langers (@frapdoodler) reported

    @GarminFitness @hdbaumeister Same issue, can’t get rid of it & takes up most of phone screen for no good reason. Sorry but the Connect app gets worse with each recent update … 👎

  • PrettyLilMudder Montana Ross (@PrettyLilMudder) reported from Virginia Beach, Virginia

    Anyone else having trouble with @GarminFitness not uploading running stats? Is there another outage or something?

  • RichardWhitloc2 Richard Whitlock (@RichardWhitloc2) reported

    @AndersenRuns @GarminFitness Call @Garmin service. They often can help. They have treated me very well in past, even when off warranty.

  • stretchmurphy Miles For Justice (@stretchmurphy) reported

    @GarminFitness so I’ve had the Forerunner 245 music for a year and l feel like I’m missing out on so many of its features. Mainly adding workouts and intervals and who knows what else because you don’t know what you don’t know until you know. Can you help me out with this?

  • zbrando Brando (@zbrando) reported

    Dear @Garmin the SpO2 readings on the Vivosmart 4 are constantly low and seems a known problem. Is it possible to have a firmware update to solve this? Thanks. @GarminFitness @GarminUK

  • PolinaKerman Polina Kerman (@PolinaKerman) reported from Machala, Provincia de El Oro

    Hey @Garmin my Venu keeps glitching and freezing. Eg- when swiping to add water, there isn’t an option to click on the glass and the creen freezes at that point. After screen goes dark and doesn’t nothing else 🥺 Help? #garmin #gadgets @GarminFitness

  • linquel Linquel Isswell (@linquel) reported

    @GarminFitness Already have a ticket started with customer support. Tried this and it didn't help. Waiting to hear back. -Connect device into power source -Hold the power button down for 30 seconds -Remove device from power source -Push the power button down for 1.5 seconds to turn back on

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