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Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Marietta, GA 1
Anderlecht, Brussels Capital 1
Atlanta, GA 1
Portsmouth, England 1
Montréal-la-Cluse, Auvergne-Rhône-Alpes 1
Prague, Praha 1
Boulay-Moselle, ACAL 1
Lille, Hauts-de-France 1
Brough, England 1
Exireuil, Nouvelle-Aquitaine 1
Marseille, Provence-Alpes-Côte d'Azur 1
Berlin, Berlin 1
Villefranche-sur-Saône, Auvergne-Rhône-Alpes 1
Le Cheylard, Auvergne-Rhône-Alpes 1
Ouhans, Bourgogne-Franche-Comté 1
Le Teil, Auvergne-Rhône-Alpes 1
Calais, Hauts-de-France 1
Charlieu, Auvergne-Rhône-Alpes 1
Strasbourg, ACAL 1
Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur 1
Hettenshausen, Bavaria 1
Lixheim, ACAL 1
Paris, Île-de-France 1
Tours, Centre 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Michael_Arter
    Michael Arter (@Michael_Arter) reported

    @GarminFitness Could I make a little suggestion . If you suggest resetting the watch to default settings also mention that the watch needs to be unpaired if connected to an iPhone and re-added again. That’s what my issue was. It should also mention that in the FAQ.

  • kpdarshi
    Krishna Priyadarshi (@kpdarshi) reported from Clayville, Gauteng

    @FitbitSupport Stop fooling your customer, when you knew the problem then there is no point in beating around the bush, I contacted 5 months back as well and then also you didn’t had any ETA, isn’t it’s shameful for a company like @fitbit , I’m getting enough reason to move to @GarminFitness

  • RDR12
    Randy (@RDR12) reported from Centennial, Colorado

    A question for @GarminFitness How come new devises connect to satellites instantly but slows down considerably over time?

  • nuebelm
    Markus Nübel (@nuebelm) reported from Lippstadt, North Rhine-Westphalia

    Puhh. #GarminDown once again. Another attack on @GarminFitness 🤔? Or really just regular maintenance 🧐.

  • glhardy
    Gemma Smith (Hardy) (@glhardy) reported

    @GarminFitness is the @garminconnect app down? I just get a running man... hacked again?

  • chrisrunrev
    Chris Schenone (@chrisrunrev) reported from Los Gatos, California

    @GarminFitness system down for maintenance, planned return estimated time ?

  • mlroth84
    Mel (@mlroth84) reported

    .@Garmin @GarminFitness - I have a Captain Marvel legacy watch and the GPS keeps dropping out on runs. Have no pace or distance info. Have reset watch many times. Help! Watch is essentially useless without this.

  • loobeeloou
    Louise Kennedy (@loobeeloou) reported

    @helly_welly_woo @GarminUK @GarminFitness I had the exact same issue with my Fitbit. They replaced the band a number of times. It helped to take my watch off before washing my hands but it still happened. I ended up swapping to an Apple Watch.

  • foxtrot_0x4fult
    foxtrot_charlie (@foxtrot_0x4fult) reported

    Hey @GarminFitness, My Garmin Instinct freezes regularly. Sometimes switching the screen helps. Sometimes it needs a reboot. Do I really need to reverse engineer it to fix the issue? Yup, it's updated.

  • BehanNiall
    Niall Behan (@BehanNiall) reported from Dublin City, Leinster

    @Garmin @GarminFitness - 3rd sync issue inside 5 weeks ... what’s going on???

  • JayElbaz
    JE (@JayElbaz) reported

    created a @Garmin workout and it won’t sync from the app to my watch and i just don’t have the head to manually lap intervals. need help please! @GarminFitness #runchat

  • Michael_Arter
    Michael Arter (@Michael_Arter) reported

    @GarminFitness Obviously I already have the app on my phone . I don’t want to re-install the phone because maybe I will lose all my workout data ?? This is so buggy !!

  • Heath_Lewis
    Heath Lewis (@Heath_Lewis) reported from City of Saint Paul, Minnesota

    @Garmin @GarminFitness Is today’s outage with #GarminConnect scheduled maintenance or should users expect another prolonged outage? #GarminDown

  • AdamPalmer91
    Adam Palmer (@AdamPalmer91) reported

    @GarminFitness I have already read this, and do not believe any of the answers to fix this. One of my activities it was about an hour in before it shot up to normal, so warming up beforehand is unlikely to do much. I am cycling so there is basically no movement of the watch on my wrist

  • sarunners
    South African Runners (@sarunners) reported

    @GarminFitness Hi, I have a problem. I factory reset my watch and now when I want to sync my activity with Connect it doesn't even complete syncing. Never ending circle. Help!

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