Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Colombes, Île-de-France | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| Riudecanyes, Catalonia | 1 |
| Melbourne, VIC | 1 |
| Lyon, Auvergne-Rhône-Alpes | 2 |
| Neufchâteau, Wallonia | 1 |
| Paris, Île-de-France | 1 |
| Le Mans, Pays de la Loire | 1 |
| Limoges, Nouvelle-Aquitaine | 1 |
| Cannes, Provence-Alpes-Côte d'Azur | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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CT (@CarlJTaylor23) reported@GarminUK @GarminFitness - disappointed that my Forerunner 965 has broken after less than 3 years and the option is to buy a refurbished device at a price of £155. I expect a £600 watch to last longer than it has, especially as it’s not worn all day / everyday.
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Will C. Smith (@wcsmith40) reported@GarminFitness Thank you. It’s ironic when I complete an activity it uploads without an issue and somehow automatically connects. But 24 hours between workouts it was showing as not connected. I know this because I switched time zones. I believe this is a coding issue and not user issue.
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J (@J8099150426777) reported@GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya
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WhattheHUFF? (@Michael41381590) reported@GarminFitness Can you add rucking on the lower-end devices for us poor folks?
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CreativeGenii (@Creativegenieke) reportedCan you support me get my watch fixed @GarminFitness? I got a number for garmin Kenya. The 1st call was answered, the solution they gave didn’t work, they have since not answered calls or WhatsApp. My device keeps going off, battery shows 100%, I’ve rebooted, problem persists.
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Sarah (@pixistik04) reported@GarminFitness To my knowledge, my account is not active under the email they have emailed. It was transferred to another email as when I login that is where I see my devices. Why am I getting emails to an old email?
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murph (@BostonLooper) reportedApple Watch SE is officially in the trash - died ~60% of the way through a half marathon yesterday, @GarminFitness here I come
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Brian (@FreeNJ3434) reported@Roadman_Podcast No. BUT we should care about products that are absolute garbage like the new Garmin 820 Radar. It does not work on group rides. Both Garmin radars made before did. The wahoo radar does. How could Garmin put out such an inferior product. @GarminFitness
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Froglet 🐸 (@froglet80) reported@amymitchellart @GarminFitness @scrippsresearch i put a couple drops of superglue on where it snaps into the band when that **** happened to me (luckily in my cabin, i'd never have found it otherwise) lol also there are FAR BETTER styles of bands for long term wear on amazon. i don't even use it anymore, if anyone in our community needs one HMU, just pay shipping and if you want to donate extra thats cool
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KDaltonD 🇺🇦 (@kdaltond) reportedSo, @garmin / @GarminFitness I'm told by Product Support that a ride launched thru downloaded Movies in Tacx desktop app doesn't count for a challenge that ride is a part of. Can that be right? That's a clear design flaw. Please fix.
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Oceanman (@Kaidansei) reportedI do most of my work indoors and on treadmills, peloton, fan bikes, or in the pool. Apparently the watch isn't good with those exercises and needs outdoor runs. Ok, fine, but it shouldn't do calculations then or display results if that data isn't available. Or fix it to use other pertinent information like Grok, Claude, Gemini and others do! @grok does this mesh with other users of the device? Is there anything @apple can do to fix it? Do devices like @GarminFitness have this issue?
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Rob Scherer (@RobScherer6) reportedOne problem I see right away with the @Garmin @GarminFitness HRM 600 is the connection between the strap and the pod, which you have to separate in order to charge the device...this pod is breaking at some point. What are my options when it does?
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Sissikiwi1 (@Sissikiwi1) reported@GarminFitness I have now had a Garmin Venu Sq for a year and it is the worst fitness tracker I have ever had. Now it won’t even pair with my new phone, and for pairing I had to remove it from the old phone. So no stats anywhere now. Never correct anyway LOL Garmin rubbish!
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erin link (@TennislinkE) reported@GarminFitness my charging cable melted my port and fried my Vivoactive 3 is there any fix?
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Ben (@TumoLPK) reported@GarminUK @GarminFitness hi, my altimeter on my forerunner 255s has stopped working altogether for the past week. I’ve followed your tips online and it’s made no difference. Looks like a lot of people have experienced the same issue. How can I sort please?
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