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Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Marietta, GA 1
Anderlecht, Brussels Capital 1
Atlanta, GA 1
Portsmouth, England 1
Montréal-la-Cluse, Auvergne-Rhône-Alpes 1
Prague, Praha 1
Boulay-Moselle, ACAL 1
Lille, Hauts-de-France 1
Brough, England 1
Exireuil, Nouvelle-Aquitaine 1
Marseille, Provence-Alpes-Côte d'Azur 1
Berlin, Berlin 1
Villefranche-sur-Saône, Auvergne-Rhône-Alpes 1
Le Cheylard, Auvergne-Rhône-Alpes 1
Ouhans, Bourgogne-Franche-Comté 1
Le Teil, Auvergne-Rhône-Alpes 1
Calais, Hauts-de-France 1
Charlieu, Auvergne-Rhône-Alpes 1
Strasbourg, ACAL 1
Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • lucy_spanswick
    Lucy Spanswick (@lucy_spanswick) reported

    @GarminFitness is there a current issue with courses on Garmin Connect? I’m getting an error message saying something went wrong loading your courses

  • 2illegit
    Big Tree Phil Rides Again ⭐️ (@2illegit) reported

    @sevenfoxes @GarminFitness They should be embarrassed about how terrible this is.

  • hazelmoon
    (((Shari Hicks))) (@hazelmoon) reported

    @deabruzo @GarminFitness I had an Active2 and liked it, but it didn't always like my non-samsung phone. Gave it to my mom when I went down the Apple path, and it worked great wi/ her Samsung phone. Alex currently has watch & phone, not sure which model, but he likes it. (I'm happy w/ my iThings!)

  • grumpyolerunner
    Grumpy Ol’ Runner (@grumpyolerunner) reported

    Hey @GarminFitness - Having issues synching to Connect - just completed a run and it’s not syncing. 5G and phone are fine. A message flashed on Connect about server issues, but quickly disappeared. Any info?

  • newblinkstory
    D💰👽 (@newblinkstory) reported

    Hey @Garmin @GarminFitness is there an issue with syncing with steps and activities? After syncing, it’s not registering correctly my workouts and not counting towards streak connection challenges.Don’t want to miss out & lose the points or streaks because of this.Anything helps!

  • SparklyG
    Auntie of swans 🦢🚲🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦 (@SparklyG) reported

    @GarminUK @GarminFitness hi, please would you help me understand why the 'performance stats' tab/menu has disappeared from Garmin Connect? Thanks 👍

  • _AndresQuesada
    AQ (@_AndresQuesada) reported

    @GarminFitness why do you hate swimmers Swims can only be notes on a calendar? And it's impossible to see notes on anything except the desktop website? I might as well write it down on a piece of paper and get a Casio watch

  • 2illegit
    Big Tree Phil Rides Again ⭐️ (@2illegit) reported

    @sevenfoxes @GarminFitness It’s ******* terrible. They got rid of the SCALE from the SCALE APP. If they don’t revert it to something useful, I’m gonna ditch this one.

  • Vasco360
    Nigel Taylor (@Vasco360) reported

    @GarminFitness is there a problem with Garmin Connect version 4.62? Since installed no Body Battery data & Intensity Minutes doesn’t record Vigorous activity correctly. Fenix 6 Sapphire 24.10

  • tanrunningman
    K. Wilson (@tanrunningman) reported

    Sucks that many of us are having the same issue, but good to know that we’re not alone so it will likely get fixed soon… I also noticed that as an apple user my run did not update to my Apple health or fitness app either so it is likely a @Garmin @GarminFitness issue.

  • Epoykun
    J.Cortez (@Epoykun) reported

    @Garmin @GarminFitness I wish you guys will fix your apple health integration. I’m sick and tired of missing and corrupt activity data. If Strava can do it why can’t you. #EpicFail

  • wjvdr
    Wouter van de Ridder (@wjvdr) reported

    @GarminFitness @MyFitnessPal Can you please fix the weight sync from MFP to Garmin?? Used to work flawlessly but stopped syncing about 2 weeks ago and hasn't worked since.

  • yugels
    Yuché Jacobs (@yugels) reported

    @petironmom @ShaneJeremy1 @GarminFitness Sounds like a software issue. Perhaps factory reset and update software.

  • N8_Velo
    N8_Velo (@N8_Velo) reported

    @GarminFitness the garmin connect app has had the ‘running man’ error for months meaning users can’t access or amend courses. I am moving to Wahoo for better customer service. What on earth explains your incompetence?

  • libraryturner
    Sandra (@libraryturner) reported

    @leanecaddick @Garmin @GarminFitness Did you find a solution for this? Similar issue here

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