Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 4
Bordeaux, Nouvelle-Aquitaine 2
Le Cheylard, Auvergne-Rhône-Alpes 1
Ouhans, Bourgogne-Franche-Comté 1
Le Teil, Auvergne-Rhône-Alpes 1
Calais, Hauts-de-France 1
Charlieu, Auvergne-Rhône-Alpes 1
Strasbourg, ACAL 1
Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur 1
Hettenshausen, Bavaria 1
Lixheim, ACAL 1
Tours, Centre-Val de Loire 1
Jarny, ACAL 1
Jarrie, Auvergne-Rhône-Alpes 1
Farnham, England 1
Romilly-sur-Seine, ACAL 1
Lima, Provincia de Lima 1
Gilley, Bourgogne-Franche-Comté 1
Montbeton, Occitanie 1
Hautes-Bruyères, ACAL 1
Lyon, Auvergne-Rhône-Alpes 1
Metz, ACAL 1
Melbourne, VIC 1
Miami, FL 1
Oslo, Oslo County 1
Meyzieu, Auvergne-Rhône-Alpes 1
Nancy, ACAL 1
Seysses, Occitanie 1
Vannes, Bretagne 1
Massamagrell, Comunitat Valenciana 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • christurkesq christopherturkesq (@christurkesq) reported

    @GarminFitness why is my garmin connect app automatically logging me out all the time? Does the app need a bug fix?

  • DezzySama Desmond (@DezzySama) reported

    @Garmin @GarminFitness I need help with a broke device.

  • ZCallanan Zeke Callanan (@ZCallanan) reported

    @GarminFitness @Garmin Hi! My Forerunner 35 - which I love! - stopped working normally. The power buttons and exercise buttons no longer function! Please help? DM me?

  • cyclocrossgal Kirsten Begg-Swider (@cyclocrossgal) reported

    @rusto88 @GarminFitness @GarminCycling Crosses fingers. Powers down the watch. Narrator: "Every year, on the anniversary, the same woman would return to the watch to see if just, for once, maybe this would be the year that her Garmin came back to life."

  • FanyangMeng MFYDev (@FanyangMeng) reported

    @Garmin @GarminFitness Hey there, Garmin Connect is crashed and not only me but also many other people cannot sync their sports to strava now. Please investigate and fix it ASAP!

  • petermcarey pmc (@petermcarey) reported

    relatively new Garmin 830... $ down the drain! @Garmin @GarminFitness

  • iglesiasdiaz Ainhoa Iglesias Díaz (@iglesiasdiaz) reported

    For almost 4 months I have been trying to get @Garmin to fix the issues I have with my Forerunner 935. 4 months later and they have not fixed the issue and have not offered a reasonable solution. Terrible customer service #garmin @GarminFitness

  • jamiemariemccar Jamie. (@jamiemariemccar) reported from Chicago, Illinois

    @Garmin @GarminFitness I have an $800 watch that’s barely a year old and won’t charge. Any help?

  • _Danny_Ball_ Danny Ball 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@_Danny_Ball_) reported

    @GarminFitness hi. My @GarminUK connect app not working today on iPhone iOS 14

  • FaceCAP2 WALEY🍥 (@FaceCAP2) reported

    @corninggorilla @GarminFitness I also have similar issue contacting support but nothing changed until my cousin recommend @rexxytech to me and he help me recover my locked account back in 30mins. His an expert

  • BrittoRobert2 Britto Robert (@BrittoRobert2) reported

    @GarminFitness There is an issue faved by users with the recent software update for VivoActive3 which has caused batteries to drain out within hours of charging. Hope @Garmin is aware and taking note of the situation to provide assistance

  • espanol416 🇨🇦🇨🇦⚔️Sebastian⚔️🇨🇦🇨🇦 (@espanol416) reported

    @GarminFitness This worked for me thanks ! Not sure why the app was down but yeah it seems be fine now.

  • BadgerArtful Artful Badger (@BadgerArtful) reported

    @GarminUK @GarminFitness is there an issue with shipping at the moment? I ordered a strap nearly 3 weeks ago and have had no updates.

  • Athersuk Mark Atherton (@Athersuk) reported

    @GarminFitness I’ve had my Garmin Connect account temporarily deactivated on Thursday, I’ve raised 2 support calls and still no response. The platform is useless for me until this is resolved, please help!

  • tatchiguy Brett Stickrod (@tatchiguy) reported from Verona, Wisconsin

    @Garmin @GarminFitness I’m having the worst luck getting turn by turn directions on my Garmin Edge 530. I don’t know if it’s the file type that I’m using or that your product is inconsistent. Please help!

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