Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 4
Strasbourg, ACAL 2
Lyon, Auvergne-Rhône-Alpes 2
Bordeaux, Nouvelle-Aquitaine 2
Charlieu, Auvergne-Rhône-Alpes 1
Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur 1
Hettenshausen, Bavaria 1
Lixheim, ACAL 1
Tours, Centre-Val de Loire 1
Jarny, ACAL 1
Jarrie, Auvergne-Rhône-Alpes 1
Farnham, England 1
Romilly-sur-Seine, ACAL 1
Lima, Provincia de Lima 1
Gilley, Bourgogne-Franche-Comté 1
Montbeton, Occitanie 1
Hautes-Bruyères, ACAL 1
Metz, ACAL 1
Melbourne, VIC 1
Miami, FL 1
Oslo, Oslo County 1
Meyzieu, Auvergne-Rhône-Alpes 1
Nancy, ACAL 1
Seysses, Occitanie 1
Vannes, Bretagne 1
Massamagrell, Comunitat Valenciana 1
Issy-les-Moulineaux, Île-de-France 1
Coulommiers, Île-de-France 1
Saint-Nazaire, Pays de la Loire 1
Bremen, Bremen 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • zbrando Brando (@zbrando) reported

    Dear @Garmin the SpO2 readings on the Vivosmart 4 are constantly low and seems a known problem. Is it possible to have a firmware update to solve this? Thanks. @GarminFitness @GarminUK

  • bjbbiker Bart Boma (@bjbbiker) reported

    @GarminFitness Just messaged a co worker. He has a Samsung s21. His fenix 6 updates automatically with every time zone change. Is this an issue with apple maybe? I did just switched from Android to apple too.

  • rodtrent Still Not a Ninja (@rodtrent) reported

    @benfcova @GarminFitness Possibly. I think it was actually a bad update.

  • TexasCritic Joseph Gerald (@TexasCritic) reported

    @Garmin's #Vivofit4 a @GarminFitness product is a poor product. It does not count steps accurately or consistently. It is one of the worse engineered #fitnesstrackers on the market. A law firm that purchased more than fifty is considering a class action against the company.

  • DeltaSegmentFly Delta Segment Flyer (@DeltaSegmentFly) reported

    @turnbullben @GarminFitness @Strava Yeah Strava not working for me

  • bjbbiker Bart Boma (@bjbbiker) reported

    @GarminFitness Never an issue with the Felix 5

  • matsher75 Mat Sherlock (@matsher75) reported

    @GarminFitness @GarminUK can I get some support for my Fenix 6S issues please. Your online support team are failing to recognise there is an issue with devices ability to accurately track my distance - its 60-90m out on a 4K run!!!!

  • dragonending cat pro (@dragonending) reported

    @GarminFitness Garmin connect is down for the S2 scale. Weight data is not uploaded. I see some other Twitter users report this as well.

  • rebicca Rebecca Spencer (@rebicca) reported

    @SleepAndSports @GarminFitness should hire @SleepAndSports to fix sleep accuracy!

  • eBoldJuul Simon Juul Mortensen (@eBoldJuul) reported

    @GarminFitness @dragonending Everything Down?

  • rkmazer Rafe Mazer (@rkmazer) reported

    @bikeshopgirlcom @GarminFitness I have had one of my worst product experiences with this watch. Bought b/c links to Spotify, and it fails to download podcasts at least half the time. Have had to get watch replaced, and endure hours of customer care over and over. Sadly I think won't ever do Garmin again

  • DrHarriHH Dr Harriet (@DrHarriHH) reported

    @Garmin @GarminUK @GarminFitness your index smart scales appear to not be as sold. When weight goes up or down the amount of body fat and muscle mass rises and falls in exactly the same way. It seems to be a calculation, not a measurement. How do I get my money back?

  • MelSunglasses SunglassesMel (@MelSunglasses) reported

    @GarminFitness how can i buy a replacement strap for my Garmin Approach S20, the clasp has split and broken?

  • MelodramaBabs Babs (@MelodramaBabs) reported

    @GarminFitness hi! thanks for the reply. I think it was maybe a one off corruption issue. I wasn't able to sync, so then I tried to manually upload the file and I was getting errors saying that there was a problem with the file I used a .FIT repair tool & all was well after that.

  • SigO26BVelma Sig26BVelma (@SigO26BVelma) reported

    @vickigeist @Apple @GarminFitness As someone who is nuero divergent I will literally forget it if I have to charge it twice a day. This is why a watch that requires daily charging is a bad fit and not worth $300+ to $750 price point for anyone like me.

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