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Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Duisburg, NRW 1
Marietta, GA 1
Anderlecht, Brussels Capital 1
Atlanta, GA 1
Portsmouth, England 1
Montréal-la-Cluse, Auvergne-Rhône-Alpes 1
Prague, Praha 1
Boulay-Moselle, ACAL 1
Lille, Hauts-de-France 1
Brough, England 1
Exireuil, Nouvelle-Aquitaine 1
Marseille, Provence-Alpes-Côte d'Azur 1
Berlin, Berlin 1
Villefranche-sur-Saône, Auvergne-Rhône-Alpes 1
Le Cheylard, Auvergne-Rhône-Alpes 1
Ouhans, Bourgogne-Franche-Comté 1
Le Teil, Auvergne-Rhône-Alpes 1
Calais, Hauts-de-France 1
Charlieu, Auvergne-Rhône-Alpes 1
Strasbourg, ACAL 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • the_REAL_deal88
    🤴 His Royal Highness of Subang 🏴 🌍 (@the_REAL_deal88) reported

    @Lishaanth @GarminFitness Bought the basic Forerunner 55 to start with bro. It's not bad.

  • PivoArch
    Rob Pivovarnick (@PivoArch) reported

    @Garmin and @GarminFitness the bracket that holds the watch band onto my 645 Music just broke while I was wearing it. Love this watch anything you can do to help me out?

  • safeandsilent
    Dr. Kathryn Woodcock 💉🏁 (@safeandsilent) reported

    @GarminFitness server back up

  • MelodramaBabs
    Babs (@MelodramaBabs) reported

    @GarminFitness hi! thanks for the reply. I think it was maybe a one off corruption issue. I wasn't able to sync, so then I tried to manually upload the file and I was getting errors saying that there was a problem with the file I used a .FIT repair tool & all was well after that.

  • acaraxu
    onça mansa (@acaraxu) reported

    When will we be able to upload our data again? How long will this outage last? @GarminFitness @Garmin

  • TKSp3cialiSt
    Mark (@TKSp3cialiSt) reported

    @Garmin why does my Garmin Fenix 3 HR go into a bootloop and randomly work fine @GarminFitness @GarminCycling please fix this issue, i am not the only user experiencing this

  • Rogerovalles
    Roger ovalles (@Rogerovalles) reported

    Which of the accounts attends or supports because of how poorly attended to Garmin ConnectIQ service? Please help @GarminCycling @GarminFitness @GarminCycling

  • bangsima
    Ma self (@bangsima) reported

    @GarminFitness when are y'all gonna fix the optical heartrate monitor on your watches? I love your watches, but my Fenix 6x pro is a complete joke when it comes to heart rate monitoring. And from the forums, this is neither new nor am I the only one affected.

  • rasliche
    Eric ☕️ 🐟 💻 (@rasliche) reported

    I've put 300 miles on my current pair of #running shoes. How long should they last? @GarminFitness app says 400 miles then they're "retired", and the soles are getting a little worn down. Either way, I think I finally figured this running thing out. yay.

  • nvanexan
    Nicholas Van Exan (@nvanexan) reported

    @Garmin @GarminFitness notifications are no longer coming to my Forerunner 245 after iOS 15 update and new focus modes. Will you be updating the connect app / pushing a fix soon or at all?

  • schaeferbp
    Brian Schaefer (@schaeferbp) reported

    @petershankman @petershankman bad news on the Fenix. Since I’ve purchased my Fenix earlier this year, I’m not sure if there’s another piece of tri gear I value more as a newbie. @GarminFitness anything to help Peter out?

  • pslgreg
    pslgreg (@pslgreg) reported

    I don't see anything but trouble coming from needing an outside server, to handle and store info going from my watch to the app on my phone, a few feet away. It certainly isn't a benefit to the user. I am done with @GarminFitness Too annoying, and erratic.

  • bangsima
    Ma self (@bangsima) reported

    @GarminFitness Hi, sorry, been there done that with the steps on the page and it changes nothing. Take a look at your forums, this is a widespread issue across your watches, but notably that of the fenix. Will contact your support.

  • awhiteparr
    abigail white (@awhiteparr) reported

    @GarminFitness terrible that 2 of your watches have now failed due to water getting in. You have admitted there is known fault with this model, yet only offer a second hand watch of the same model or i have to pay for a different model. ANYONE ELSE HAVE ISSUES WITH GARMIN???

  • VietNLatinaCpl
    ReignManSeattle (@VietNLatinaCpl) reported

    @Apple quit lying your Series 7 is still garbage versus @GarminFitness overpriced and not friendly— if you are a #seniorcitizen #BabyBoomers avoid Apple

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