Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:
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Online Features
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 2 |
| Madrid, Comunidad de Madrid | 1 |
| Québec, QC | 1 |
| Castelldefels, Catalunya | 1 |
| Florianópolis, SC | 1 |
| Chicago, IL | 1 |
| Santiago de Compostela, Galicia | 1 |
| Molsheim, ACAL | 1 |
| Petitmont, ACAL | 1 |
| Popayán, Departamento del Cauca | 1 |
| Santiago, Región Metropolitana | 1 |
| Algeciras, Andalucía | 1 |
| Malakoff, Île-de-France | 1 |
| Oradea, Bihor | 1 |
| Abarán, Región de Murcia | 1 |
| Rhyl, Wales | 1 |
| La Rochelle, Nouvelle-Aquitaine | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Moulidars, Nouvelle-Aquitaine | 1 |
| Liège, Wallonia | 1 |
| Guadalajara, JAL | 1 |
| Les St Germain, Jersey | 1 |
| Paris, Île-de-France | 1 |
| May-sur-Orne, Normandie | 1 |
| Pleyben, Bretagne | 1 |
| Rionegro, Departamento de Antioquia | 1 |
| Maisons-Alfort, Île-de-France | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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ZiWeng Mak
(@makziweng) reported
@GarminFitness I connect with my iPod Touch right now it work fine. I have tried with other Android still same issue. Both device connected but after I close the app and open again it won't connect anymore. Can check for me my watch is register only with my account? I pair it after Dec 15. DM.
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Wilson Adams
(@WilsonAdams_) reported
@GarminFitness Connect app is held back so much by poor UI design. So much potential but such a pain to navigate.
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Montana Ross
(@PrettyLilMudder) reported
from
St. Petersburg, Florida
@MDRunning @PROCompression and @GarminFitness have excellent customer service! I've worn their products for years and have never had one issue with either company!!
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ZiWeng Mak
(@makziweng) reported
@GarminFitness I want make a feedback regarding this. Please help me suggest enable turn off sleep time in setting and auto sleep detection including nap in future software update to technicians team for all model available.
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Zoti
(@szzoti) reported
@mighty_gadget @GarminFitness @GarminUK So far, your article help the most relevantly. Waiting longer for GPS position seems to be a workaround. (it's not easy for those without a map on the watch)
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Feralina Cat
(@FeralinaCat) reported
@FitbitSupport Thanks for absolutely nothing! Not only did you not solve my problem with your product but, the chat session was abruptly ended! Any @GarminFitness reps out there want to sell me on your device over @Fitbit 😡🤬😡
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Arup Vidyerthy
(@foobarbaz77) reported
@GarminUK @GarminFitness - having trouble with Strava live segments not working on Edge 830 after upgrading to v7. Does this feature only work on Strava routes synced to Garmin? Or do starred and enabled Stava segments show up on routes made on Connect?
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Arpan Goenka
(@goenka_arpan) reported
@GarminFitness never ever buy Garmin Venu sq. Oxymeter is worst. It is not even near to actual figure
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sian jones
(@technoqueen) reported
@GarminFitness @GarminUK Having trouble with a forerunner 735 i purchased, you're customer service has done nothing except give me links to webpages I've already visited and none of the fixes work, now your helpline is down :( #garmin #garminfail
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Andreas Reininger
(@AndiR3x) reported
@GarminFitness no problem I can imagine what's going on before Christmas.
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lucinda melcher
(@LucindaMelcher) reported
@GarminFitness my vivoactive 4s gps isnt working. used to take 30-60 secs to work now keeps saying ' looking for gps' but nothing happens however long i wait. can u help?
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sian jones
(@technoqueen) reported
@GarminFitness Garmin my 735 does not work and your support has been of no help
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Tacx Support
(@TacxSupport) reported
@nuebelm @GarminFitness We are sorry to see that you have this issue. Can you tell us what your ticket number is of the email that you have send?
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ZiWeng Mak
(@makziweng) reported
@GarminFitness I connected with my iPod Touch it work fine. I have tried with other Android still same issue. Both device connected but after I close the app and open again it won't connect anymore. Can check for me my watch is register only with my account? First pairing is after Dec 15. DM.
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Alex Marks
(@ajmarks88) reported
@GarminFitness any ideas on why workouts are not showing on the watch? I've synced my phone to my watch and the workouts don't show on the watch. I've tried all the trouble shooting options etc.
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