Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kristiansand, Vest-Agder Fylke 1
Dartmouth, NS 1
Échirolles, Auvergne-Rhône-Alpes 1
Blackwood, Wales 1
Blackburn, England 1
Sydney, NS 1
Southampton, England 1
Grenoble, Auvergne-Rhône-Alpes 1
Guny, Hauts-de-France 1
Tlalnepantla, MEX 1
Moûtiers, Auvergne-Rhône-Alpes 1
Pelabravo, Castilla y León 1
La Laguna, Canary Islands 1
Toronto, ON 1
Haugesund, Rogaland Fylke 1
Ashburn, VA 1
Marseille, Provence-Alpes-Côte d'Azur 1
Pau, Nouvelle-Aquitaine 1
Gap, Provence-Alpes-Côte d'Azur 1
Sanford, FL 1
Carcassonne, Occitanie 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • ProtectionPump Pump protection squad (@ProtectionPump) reported

    @TheMarketDog @Garmin @GarminFitness Peloton's actual problem is that it's not an iPad on a bike. If Apple or Samsung brings this into their little "Smart things" ecosystem, they can add alot of value.

  • Casseng Brian Cass (@Casseng) reported

    @BubCass @GarminFitness What happened to you in 2018? Big dip down!!

  • paulryanjones Paul (@paulryanjones) reported

    Hey @Garmin @GarminFitness @GarminUK - are you aware of an issue where the heart rate is not recording correctly? I have a #Forerunner235 that is being temperamental in that it sometimes records the heart rate at about half the usual rate (I do the same run and time every day)

  • usujason jason (@usujason) reported

    @mrdipeshashah @peter_oneill @GarminFitness Oh ****, the Apple Watch activity reporting is an analysts worst nightmare.

  • iswineselfcare Chloe (@iswineselfcare) reported

    @Garmin @GarminFitness can you all please fix the thing where my watch deletes my whole workout? Running 8 miles with a headwind should have been recorded. Thanks.

  • Chast89 Chastrya Dendang (@Chast89) reported from Ibaraki Shi, Ōsaka-fu

    @Garmin @GarminFitness @GarminUK after updating to 7.10 3 days ago, my FR645M cannot track gps and the HR reading is not right… How can I fix this?!

  • ohhleary Chris O'Leary (@ohhleary) reported

    I’m a week into using an Apple Watch after everyone told me it was better than the @GarminFitness Forerunner 235. I charged the Forerunner twice a week. On airplane mode, I can’t even get through two days on the @apple Watch 7 using the same functions. WTF?

  • G8tekeeper G8tekeeper (@G8tekeeper) reported

    So my @GarminFitness Tactix Bravo charger just **** the bed. Let’s not discuss the substandard wrist band. Sad. Looking at you again, @GShock_US. 🇺🇸

  • peter_oneill Peter O'Neill (@peter_oneill) reported

    @mjgoldsmith @GarminFitness Universal issue - could be the killer USP for any brand who can solve

  • linquel Linquel Isswell (@linquel) reported

    @GarminFitness Already have a ticket started with customer support. Tried this and it didn't help. Waiting to hear back. -Connect device into power source -Hold the power button down for 30 seconds -Remove device from power source -Push the power button down for 1.5 seconds to turn back on

  • PolinaKerman Polina Kerman (@PolinaKerman) reported from Machala, Provincia de El Oro

    Hey @Garmin my Venu keeps glitching and freezing. Eg- when swiping to add water, there isn’t an option to click on the glass and the creen freezes at that point. After screen goes dark and doesn’t nothing else 🥺 Help? #garmin #gadgets @GarminFitness

  • ShwetaDoshi1 SDoshi (@ShwetaDoshi1) reported

    @SUDIPZ @Garmin @GarminFitness Appreciate that instead of routing to support team, who redirect to service center we need someone more responsible to look into issue

  • grump999 WiseMan999 (@grump999) reported

    @GarminFitness Thanks for the reply. In the UK. It's the HRM that came with my Edge810. It seems to be a well known problem - impossible to remove screws even with jewellers' screw drivers. Crazy design - is it considered a disposable item? My Cardiosport HRM uses a coin - so much better.

  • Armendi Armend Krasniqi (@Armendi) reported

    @GarminFitness Those straps looking very clean! Mine are worst right now :(

  • RichardWhitloc2 Richard Whitlock (@RichardWhitloc2) reported

    @AndersenRuns @GarminFitness Call @Garmin service. They often can help. They have treated me very well in past, even when off warranty.

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