Garmin Connect

Garmin Connect Outage Map

The following outage map shows the most recent locations worldwide where Garmin Connect users have reported their issues and outages. If you are having an issue with Garmin Connect and your area is not listed, make sure to submit a report.



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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

Garmin Connect Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 7
London, England 5
Madrid, Comunidad de Madrid 4
Dallas, TX 3
Bogotá, Distrito Capital de Bogotá 3
Guatemala City, Departamento de Guatemala 3
San José, Provincia de San José 3
Miami, FL 2
Milan, Lombardia 2
Liverpool, England 2
Cardiff, Wales 2
Kettering, England 2
Lyon, Auvergne-Rhône-Alpes 2
Montréal, QC 2
Singapore, Central Singapore Community Development Council 2
Mexico City, CDMX 2
Tokyo, Tokyo Prefecture 2
Valladolid, Castilla y León 2
Berlin, Land Berlin 2
León de los Aldama, GUA 2
Innbygda, Hedmark fylke 2
Birmingham, England 2
Slough, England 2
Barcelona, Catalunya 2
Kissimmee, FL 2
Jacksonville, FL 2
Pittsburgh, PA 2
Stockholm, Stockholm 2
Jakarta, Daerah Khusus Ibukota Jakarta 2
Glasgow, Scotland 2

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Garmin Connect Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:
  • Anne L (@Tribefanne) reported from Brecksville, Ohio

    My new @GarminFitness watch wasn't working properly so #garmin advised me to return it & they'd send a replacement. I sent watch back. Too bad @Garmin failed to mention that my replacement is back-ordered by 8 weeks & now I have no watch. Customer service fail on multiple levels!

  • Tim Campbell (@CampbellTL) reported

    @imashleymi @Garmin @GarminFitness Sounds like your previous runs are still stored on the watch, filling the memory. Can you sync with garmin app or PC and offload the run history? I sync my golf watch with Garmin Connect every time I golf. Maybe that’s why I am not getting the same error?

  • Matthew Jarrold (@mrmrjarrold) reported from Liverpool, England

    @GarminUK @GarminFitness I’ve referenced Garmin Support pages but can’t find out if WhatsApp is compatible with GARMIN VENU watch. I get notifications for everything else just not WhatsApp messages. Can anybody help pl??

  • Aoife Kelly (@un_lil) reported

    @GarminFitness my adored Fenix 5s died earlier and won't turn back on. Please send help/replacement. Getting really warm when plugged in. Won't connect to express. Need it for marathon training. Devastated. #garminhelp #Fenix

  • Wouter Klok (@wouterklok) reported

    @GarminFitness Hi, my wristband of my Vivoactive 3 Music suddenly broke. As I’m in the middle of a training session for my 1st marathon, wondered if you could help me with a voucher for a replacement offer? Cheers. Wouter

  • Mark Atherton (@Athersuk) reported

    @GarminFitness I’ve had my Garmin Connect account temporarily deactivated on Thursday, I’ve raised 2 support calls and still no response. The platform is useless for me until this is resolved, please help!

  • Brett Stickrod (@tatchiguy) reported from Verona, Wisconsin

    @Garmin @GarminFitness I’m having the worst luck getting turn by turn directions on my Garmin Edge 530. I don’t know if it’s the file type that I’m using or that your product is inconsistent. Please help!

  • Jeffrey Walrod (@jeffreywalrod) reported

    @GarminFitness Did you ever think saying "poor performance" under VO2 max after what I consider a good run is very defeating? Every time I see that it makes me not want to run which translates to not purchasing your products

  • Rumbandit (@Rumbandit1) reported

    What's the point of a hr monitor if they don't track your hr? @MYZONEmoves @GarminFitness 2 separate ones. One won't charge the other said **** it.

  • Kirsten Begg-Swider (@cyclocrossgal) reported

    @rusto88 @GarminFitness @GarminCycling It is a stuck Down button plus who knows what else. It is going back to Garmin today for some kind of wizardry. Meanwhile I am about to go away on a 3wk work trip with no watch!

  • KᎪᎡᎬN 🥂 (@GinMum) reported

    @GarminUK @GarminFitness Can you help? Still having connect issues with my Venu SQ and @Argos_Online won't replace my 6wk old watch 😭 please help!!!!

  • Kirsten Begg-Swider (@cyclocrossgal) reported

    @rusto88 @GarminFitness @GarminCycling Crosses fingers. Powers down the watch. Narrator: "Every year, on the anniversary, the same woman would return to the watch to see if just, for once, maybe this would be the year that her Garmin came back to life."

  • Kirsten Begg-Swider (@cyclocrossgal) reported

    @rusto88 @GarminFitness @GarminCycling There does seem to be an issue with the lower left UP/DOWN buttons, so sticky button sounds like a strong candidate. Right now it's on the home/watch screen so just leaving it there for now. 😬

  • Tim Van Poecke (@TvPoecke) reported

    @GarminFitness @StravaSupport, since I got my new Garmin Fenix, the syncing between your apps stopped working. I reconnected both multiple times, but still not working. any tips?

  • Former Marathon Runner (@miss_gamu) reported

    @GarminFitness @Garmin I have a FR35, I just noticed that the app has not been recording HR and sleep data for over weeks now. How do I fix this? TIA.


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