Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 3
Blackburn, England 2
Genève, GE 1
Glasgow, Scotland 1
Albi, Occitanie 1
Darmstadt, Hessen 1
Pisa, Toscana 1
Lichfield, England 1
Rennes, Bretagne 1
Bordeaux, Nouvelle-Aquitaine 1
Dubai, Dubai 1
Lectoure, Occitanie 1
Le Pecq, Île-de-France 1
Dursley, England 1
Amadora, Distrito de Lisboa 1
Lund, Skåne län 1
Preston, England 1
Caen, Normandie 1
Vienna, Wien 1
Camaret-sur-Aigues, Provence-Alpes-Côte d'Azur 1
Tours, Centre-Val de Loire 1
Kristiansand, Vest-Agder Fylke 1
Dartmouth, NS 1
Échirolles, Auvergne-Rhône-Alpes 1
Blackwood, Wales 1
Sydney, NS 1
Southampton, England 1
Grenoble, Auvergne-Rhône-Alpes 1
Guny, Hauts-de-France 1
Tlalnepantla, MEX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • matsher75 Mat Sherlock (@matsher75) reported

    Nice one @GarminUK @GarminFitness @Garmin kept fobbing me off with empty promises of a fix that never came and you’ve now wasted all my warranty and the store won’t take that heap of rubbish #fenix6S back. 👏👏👏

  • runningsub4 nonamedrop (@runningsub4) reported

    .@GarminFitness was just notified of an outage ?

  • caride_andre André Caride (@caride_andre) reported

    @GarminFitness When garmin will fix the bug on Fenix 6x pro? The animated workouts don't work!

  • ScienceTrained Truth can't be long hidden (@ScienceTrained) reported

    @NCrunnerjacky @GarminFitness Garmin is a piece of **** company. I bought a Fenix 6X Pro Solar just 16 months ago, went for open water dive, didn't go below 6 feet. It's dead now. Garmin refuse to provide to new replacement. They are saying they will give me used one. Never buy Garmin

  • supresmooth Victor Haslo (@supresmooth) reported

    @GarminFitness I also downloaded Garmin Express and updated the watch's version, since I can't do that through the app due to the connectivity issue. That did not resolve it, either.

  • bciubotaru Bogdan (@bciubotaru) reported

    @GarminFitness I had a bad experience with my new Tactix 7 Pro, just bought 5 days ago. It keeps randomly restarting & even after hard reset. The local reseller said I have to send it to repair/service - which is a horrible idea for a new and expensive watch. Please help.

  • Graham_Engineer Graham➡️TFS (@Graham_Engineer) reported

    You never notice the smallest things until they're gone. See: the tiny band keeper on your watch. This is the second time mine has broken on my FR945 in ~2.5 yrs, but props to @GarminFitness, I called their phone # and they're shipping out a new one for free next business day.

  • ScienceTrained Truth can't be long hidden (@ScienceTrained) reported

    @GarminFitness Garmin is a piece of **** company. I bought a Fenix 6X Pro Solar just 16 months ago, went for open water dive, didn't go below 6 feet. It's dead now. Garmin refuse to provide to new replacement. They are saying they will give me used one. Never buy Garmin

  • EugeneDayDSc T. Eugene Day (@EugeneDayDSc) reported

    @GarminFitness Having a disruptive notification that cannot be disabled is a shocking bad design choice.

  • AboutKer KerAboutDemocracy (@AboutKer) reported

    It is amazing to me how wonderful the customer service is at @Garmin @GarminFitness ! Within minutes of having an issue with my watch, they've resolved the problem. Refreshing when companies care about their customers! #bestcustomerservice

  • houman_ag Houman Agahi (@houman_ag) reported

    It's funny how I was having a hard time deciding between buying a @GarminFitness watch and a @fitbit. Then I remembered that @Google had bought Fitbit. So now it's going to be either a Garmin sports watch or a garbage bag wrapped around my wrist.

  • caride_andre André Caride (@caride_andre) reported

    @GarminFitness When garmin will fix the bug on Fenix 6x pro? The animated workouts don't work!

  • supresmooth Victor Haslo (@supresmooth) reported

    @GarminFitness I also downloaded Garmin Express and updated the watch's version, since I can't do that through the app due to the connectivity issue. That did not resolve it, either.

  • Faroonia III (@Faroonia) reported

    @Garmin @GarminFitness I love my watch, I truly do. But how the hell did I reach my stair goal for the day while going 35mph down the road in my drivers seat? I paid too much for this watch to have so many inconsistencies.

  • fulfordproshop Fulford Pro Shop (@fulfordproshop) reported

    @GarminFitness I’m struggling with my Garmin forerunner 645 music. I keep getting an error code 502 when I press for music?

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