Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 3
Blackburn, England 2
Le Havre, Normandie 1
Chepstow, Wales 1
Marriottsville, MD 1
Deyvillers, ACAL 1
Genève, GE 1
Glasgow, Scotland 1
Albi, Occitanie 1
Darmstadt, Hessen 1
Pisa, Toscana 1
Lichfield, England 1
Rennes, Bretagne 1
Bordeaux, Nouvelle-Aquitaine 1
Dubai, Dubai 1
Lectoure, Occitanie 1
Le Pecq, Île-de-France 1
Dursley, England 1
Amadora, Distrito de Lisboa 1
Lund, Skåne län 1
Preston, England 1
Caen, Normandie 1
Vienna, Wien 1
Camaret-sur-Aigues, Provence-Alpes-Côte d'Azur 1
Tours, Centre-Val de Loire 1
Kristiansand, Vest-Agder Fylke 1
Dartmouth, NS 1
Échirolles, Auvergne-Rhône-Alpes 1
Blackwood, Wales 1
Sydney, NS 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • frapdoodler Langers (@frapdoodler) reported

    @GarminFitness @hdbaumeister Same issue, can’t get rid of it & takes up most of phone screen for no good reason. Sorry but the Connect app gets worse with each recent update … 👎

  • BubCass David Cass (@BubCass) reported

    @Casseng @GarminFitness I’d blame broken broken sleep and night feeds but really I just got lazy.

  • ButtSlayer1234 theydie buttslayer (@ButtSlayer1234) reported

    Everyone knows bmi is trash so why is my fitness watch and app showing me my bmi?????? NOT HELPFUL @GarminFitness

  • bikeshopgirlcom Arleigh - Bike Shop Girl (@bikeshopgirlcom) reported

    @stakx @Apple @GarminFitness I haven't had one upload problem. I purposely went with a dumber model (forerunner 245) that has less in the UI.

  • KhadijaHegazy Khadija (@KhadijaHegazy) reported

    @GarminFitness hello, my watch suddenly stopped syncing to garmin connect app since yesterday morning. I have a fenix 5. Please help

  • ShwetaDoshi1 SDoshi (@ShwetaDoshi1) reported

    @SUDIPZ @Garmin @GarminFitness Appreciate that instead of routing to support team, who redirect to service center we need someone more responsible to look into issue

  • CWOGULA JG (@CWOGULA) reported

    @SigO26BVelma @Apple @GarminFitness Maybe one of those two should hire you to help improve their models/offerings?

  • Chast89 Chastrya Dendang (@Chast89) reported from Ibaraki Shi, Ōsaka-fu

    @Garmin @GarminFitness @GarminUK after updating to 7.10 3 days ago, my FR645M cannot track gps and the HR reading is not right… How can I fix this?!

  • hershy_mandel Hershy Mandel (@hershy_mandel) reported

    @milesplit @GarminFitness The GPS on my 625 watch stopped working, do I have to buy a new watch or will Garmin give me customer service and try to resolve the issue

  • mowatb Barry Mowat (@mowatb) reported

    @GarminUK @GarminFitness any update on this? It's been going on for months. The advice you've given to date still not addressed the issue. All I got was a questionaire as you your support team did.

  • stakx stakx (@stakx) reported

    @bikeshopgirlcom @Apple @GarminFitness wow. i used garmin device a few yrs ago, and it was terrible: software not v intuitive, difficulty connecting to bluetooth, problems uploading to Strava. sounds like they made big improvements on software?

  • linquel Linquel Isswell (@linquel) reported

    @GarminFitness Already have a ticket started with customer support. Tried this and it didn't help. Waiting to hear back. -Connect device into power source -Hold the power button down for 30 seconds -Remove device from power source -Push the power button down for 1.5 seconds to turn back on

  • RichardWhitloc2 Richard Whitlock (@RichardWhitloc2) reported

    @AndersenRuns @GarminFitness Call @Garmin service. They often can help. They have treated me very well in past, even when off warranty.

  • scotinthecity Nadine Coyles Passport (@scotinthecity) reported

    @GarminFitness do absolutely nothing to fix or upgrade Garmin pay and yet refuse to shell out for Gpay integration making a large gap in functional competition

  • Hin323 Hin (@Hin323) reported

    @johnlewishelp I placed an order of a @GarminFitness watch. It says delivered to the builders next door but no one seems to knows anything about it. Please help! It's supposed to be a present.

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