Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 3
Blackburn, England 2
Lyon, Auvergne-Rhône-Alpes 1
Strasbourg, ACAL 1
Milhaud, Occitanie 1
Saintes, Nouvelle-Aquitaine 1
Cugnaux, Occitanie 1
Peace River, AB 1
Cuers, Provence-Alpes-Côte d'Azur 1
Le Havre, Normandie 1
Chepstow, Wales 1
Marriottsville, MD 1
Deyvillers, ACAL 1
Genève, GE 1
Glasgow, Scotland 1
Albi, Occitanie 1
Darmstadt, Hessen 1
Pisa, Toscana 1
Lichfield, England 1
Rennes, Bretagne 1
Bordeaux, Nouvelle-Aquitaine 1
Dubai, Dubai 1
Lectoure, Occitanie 1
Le Pecq, Île-de-France 1
Dursley, England 1
Amadora, Distrito de Lisboa 1
Lund, Skåne län 1
Preston, England 1
Caen, Normandie 1
Vienna, Wien 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • raphaelfabeni Raphael Fabeni (@raphaelfabeni) reported

    @GarminFitness I'm trying with no success to contact support related to a discount coupon that I have that it's not working. Could you help me here?

  • uicynthia Dr. Cynthia Maxwell (@uicynthia) reported

    The @GarminFitness iOS app crashes when trying to manually enter weight. Go to edit day, weight, tap in text field -> crash. Please fix bug.

  • TheAzeemAhmed Azeemuddin Ahmed, MD, MBA (@TheAzeemAhmed) reported

    @GarminFitness I will try! Is there a number I can call if I need additional help? This is pretty important!

  • Mjaraba48 Mark Jaraba (@Mjaraba48) reported

    @GarminFitness I don’t mind the app update however the steps views are horrendous. I want to be able to see how my month is going if I click on January instead the 1 year screen is broken up to a ton of 7 day lists. WHY?

  • szzoti Zoti (@szzoti) reported

    @mighty_gadget @GarminFitness @GarminUK So far, your article help the most relevantly. Waiting longer for GPS position seems to be a workaround. (it's not easy for those without a map on the watch)

  • rayjebsen Ray Jebsen (@rayjebsen) reported

    @Garmin @GarminFitness you reintroduced the treadmill + virtual run bug on the 945 with your most recent software update. Support is telling people to reset and recalibrate, but that is not working. The software keeps taking 1 step forward, 2 back. Help!

  • THM74 Travis Moore (@THM74) reported

    @Garmin Just updated Garmin Express and now it won’t recognize my ANT, is this a known issue? Asked @GarminFitness and they didn't respond...

  • sunnyspellsjp sunny spells (@sunnyspellsjp) reported

    . @GarminFitness @dcrainmakerblog Garmin time-travelling: My watch is recording today's activity as yesterday's or two days ago. It seems to be a known issue according to forums, & the date can't be manually set. Any fixes please?

  • JoeBeOne Dr. Joseph Lorenzo Hall (@JoeBeOne) reported

    @GarminFitness @Strava Hi, is there currently an issue with Strava-Garmin integration? I can't seem to get Strava routes to sync to Garmin Connect (worked yesterday and have tried everything)

  • THM74 Travis Moore (@THM74) reported from Phoenix, Arizona

    @GarminFitness Just updated Garmin Express and now it won’t recognize my ANT, is this a known issue?

  • brentreilly Brent Reilly (@brentreilly) reported

    @GarminFitness is there something going on with gps right now? Maps for today and yesterday have been bad off.

  • mrviste Martin (@mrviste) reported

    @GarminFitness «Expired CPE» on Fenix 6 pro solar. Way off GPS tracking since January 1. Tried sync with Express and Connect, and reboot. Any fix soon?

  • craig_lfc8163 Craig W (@craig_lfc8163) reported

    @kitch1980 @TaitSimon @GarminFitness Broken knee and mongo lungs still running 2min miles.

  • Dinkums1 Jon Areskog (@Dinkums1) reported

    @GarminFitness The step update doesn’t make sense. How do I see my monthly totals? Weeks show days and year shows weeks??? Was better before the update. It’s still the same as before for running. Please fix. TY

  • djdeedle djdeedle (@djdeedle) reported

    @clivewalker Here is some information on what is happening with @GarminFitness and others' GPS. It seems they are working on a fix.

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