Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 3
Blackburn, England 2
Saint-Nazaire, Pays de la Loire 1
Bremen, Bremen 1
Saint-Arnoult-en-Yvelines, Île-de-France 1
Frankfurt am Main, Hessen 1
Torrijos, Castilla-La Mancha 1
Milford, MA 1
Madrid, Comunidad de Madrid 1
Salisbury, England 1
Stoney Creek, ON 1
Lyon, Auvergne-Rhône-Alpes 1
Strasbourg, ACAL 1
Milhaud, Occitanie 1
Saintes, Nouvelle-Aquitaine 1
Cugnaux, Occitanie 1
Peace River, AB 1
Cuers, Provence-Alpes-Côte d'Azur 1
Le Havre, Normandie 1
Chepstow, Wales 1
Marriottsville, MD 1
Deyvillers, ACAL 1
Genève, GE 1
Glasgow, Scotland 1
Albi, Occitanie 1
Darmstadt, Hessen 1
Pisa, Toscana 1
Lichfield, England 1
Rennes, Bretagne 1
Bordeaux, Nouvelle-Aquitaine 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • LeeRoyIreland Tired and confused 🇺🇦 (@LeeRoyIreland) reported

    Anyone have a @GarminFitness instinct solar with a problem with the body battery? Mine won't recharge during rest periods and sleep. Reset temporarily solves it but it happens again immediately.

  • chrisveraa Chris Veraa (@chrisveraa) reported

    @GarminFitness Thanks. The Reddit post is not mine, so there are others experiencing this as well. I did uninstall & reinstall, and I am on the latest software. Problem has persisted but I have found a hack to fast forward to next song while running … not ideal though.

  • runamishcountry Amish country half marathon (@runamishcountry) reported

    @runtommcquain @Garmin @GarminFitness I have the same problem with a 4Runner I used to have. I think I had to end up getting a new watch because the light stayed on all the time and there was no other option.

  • MikeDoesData Michael Gagliano (@MikeDoesData) reported

    I love @GarminFitness and my Fenix watch so much, but your sensors are going to cause me to learn C out of spite, get hired as an embedded software DS, and FIX THEM MYSELF.

  • liz_hall_e Liz Hall (@liz_hall_e) reported

    Ok all you #Sleep experts. How is it that I wake up with vivid memories of a bunch of dreams but my @GarminFitness device is constantly telling me I had no REM sleep or very little REM? Is it just bad at measuring REM or do I misunderstand when dreaming happens?

  • HogLone TheLoneHog (@HogLone) reported

    @Digital_Muscle @StevenDore9 @GarminFitness It makes an enormous difference. My PB for a half in Europe is around 1.36, here i struggle to get down to 1.45. Likewise my 10K PB is 42 mins, but here it is a push to go sub 46 mins on these hot mornings.

  • DakotaInDC Dakota Cary (@DakotaInDC) reported

    Would love to know if @Garmin and @GarminFitness are doing anything about this issue?

  • MikeDoesData Michael Gagliano (@MikeDoesData) reported

    I love @GarminFitness and my Fenix watch so much, but your sensors are going to cause me to learn C out of spite, get hired as an embedded software DS, and FIX THEM MYSELF.

  • rondbard cb🇺🇦 (@rondbard) reported

    @GarminFitness Did the last update have some type of battery save. Since the bad 7.10 and then quick fix 7.20 update my Vivoactive 4 keeps turning itself off during extended periods of inactivity such as sleeping or watching TV. but it doesn't track HR, et al then either.

  • Bee_Cafe_Corner Bee's Café (@Bee_Cafe_Corner) reported

    @GarminFitness IS garminconnect down? The website isnt loading and training plan is not syncing to my watch today.

  • jonaskoeritz Jonas Köritz (@jonaskoeritz) reported

    @lehtimaeki @GarminFitness The previous Fit API was very hard to use correctly and documentation was bad as well. I really hope this takes off. @GooglePlay How about making it mandatory to support Health Connect when listed on the PlayStore?

  • spatula75 Nicklas Johnson (@spatula75) reported

    I had high hopes for the @GarminFitness Venu 2, but basic functionality is broken or unreliable. It thinks I slept only 2 hours last night, and Pulse O2 readings work only about 1 out of 3 times. What a major disappointment this thing is.

  • lucy_spanswick Lucy Spanswick (@lucy_spanswick) reported

    @GarminFitness is there a current issue with courses on Garmin Connect? I’m getting an error message saying something went wrong loading your courses

  • fejagoan ferian (@fejagoan) reported

    @GarminFitness I think It said, “heart rate 75”. Thats is the problem, for whatever reason audio prompt speedup like that.

  • JDevlin116 James Devlin (@JDevlin116) reported

    @GarminUK @GarminFitness I know it’s a known issue but I’m really struggling with battery life on my Fenix 6 Pro, any closer to sorting the firmware issue?

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