Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:
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Online Features
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 4 |
| Strasbourg, ACAL | 2 |
| Lyon, Auvergne-Rhône-Alpes | 2 |
| Bordeaux, Nouvelle-Aquitaine | 2 |
| Charlieu, Auvergne-Rhône-Alpes | 1 |
| Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur | 1 |
| Hettenshausen, Bavaria | 1 |
| Lixheim, ACAL | 1 |
| Tours, Centre-Val de Loire | 1 |
| Jarny, ACAL | 1 |
| Jarrie, Auvergne-Rhône-Alpes | 1 |
| Farnham, England | 1 |
| Romilly-sur-Seine, ACAL | 1 |
| Lima, Provincia de Lima | 1 |
| Gilley, Bourgogne-Franche-Comté | 1 |
| Montbeton, Occitanie | 1 |
| Hautes-Bruyères, ACAL | 1 |
| Metz, ACAL | 1 |
| Melbourne, VIC | 1 |
| Miami, FL | 1 |
| Oslo, Oslo County | 1 |
| Meyzieu, Auvergne-Rhône-Alpes | 1 |
| Nancy, ACAL | 1 |
| Seysses, Occitanie | 1 |
| Vannes, Bretagne | 1 |
| Massamagrell, Comunitat Valenciana | 1 |
| Issy-les-Moulineaux, Île-de-France | 1 |
| Coulommiers, Île-de-France | 1 |
| Saint-Nazaire, Pays de la Loire | 1 |
| Bremen, Bremen | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Morgan
(@andymorgan) reported
@PinkTaxiRunner @GarminFitness They DM'd me so I have a 'fix' for now. Hopefully it doesn't happen again but we will see.
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Johnny Blair
(@JBSmellyPants) reported
@garminconnect @GarminFitness @Garmin Issue with Garmin Connect. Crashes a second after opening the app. I have tried all fixes I've been able to find with no luck. please help me out. Forerunner 945, Android. I hope that after spending $800, I'm not getting a faulty product.
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Rachel C
(@raccas81) reported
Hey @GarminFitness how are you supposed to get some help in regards to a faulty watch when there is no one available on the chat line during the week and I was on hold for a total of an hour while waiting to speak to someone??
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🌈Our Work Has Just Begun🏳️🌈
(@mirihawk) reported
@GarminFitness How do I get help with Garmin Connect? I'm having some issues. I have 2 devices and body battery info only flows from one. I thought you were improving the app??
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Rebecca Craven
(@BeckySee123) reported
Hey @GarminFitness my Connect app keeps saying you've got an outtage which you're working on. I want to access an old run via my phone. What's the issue? #Garmin #ukrunchat
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Renato Botelho
(@rbgarga) reported
@Garmin @GarminFitness I'm trying to find a place here in Brazil to replace a broken display of a Forerunner 245 Music without success. Could you give me some help?
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Julien P.
(@Luciano_kid) reported
@GarminFitness Help ! The application did not take into account my steps from yesterday during the synchronization, I was close to the badge of the 60 consecutive days ...😭
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Sportstest
(@Sportstest) reported
Anyone else get poor data from the @FourthFrontier #HRM when connected via Bluetooth to @GarminFitness #fenix? This level of dropout is incredibly annoying 🤬
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Matt Pusateri
(@flatfendercj2a) reported
@GarminFitness Garmin Connect is one of the worst Apps I've used. The setup screen is ridiculous, it can't grasp I've already set things up. Keep asking to setup Wifi when that's already done. #Fail And why do you need my location all the time, and not just while using it?
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Matt Keighley
(@arkestra1976) reported
@GarminFitness Hey! Yeah, that's when the problem started, up until the latest update it had been working fine but now it's lost all the data for my previous workouts and won't save new data. Disappointing as I've only had my watch a couple of months and had been enjoying it up to that point.
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stephen deerness
(@stephendeerness) reported
@GarminUK @GarminFitness hi, can someone please help my approach s62 says connected to BT and connected to golf app but won’t sync in golf app also says not connected in the connect app. So far I’ve reset phone, watch and also unpaired and repaired which worked for about 5 mins
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Philip Browne
(@philipbrowne21) reported
@GarminFitness is there a current issue with garmin connect. Contstantly crashing since last night
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J name®
(@IamnotJarred) reported
@GarminFitness my garmin watch just said I went for a 12 minute run but I have been in bed for over an hour. Please fix this issue
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Osma Ahvenlampi
(@osma) reported
@GarminFitness I don't need your help, you should just fix your bugs. Was looking for info on the new firmware, but you haven't done your QA.
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Jared
(@j_stewart97) reported
I'm hoping @Garmin or @GarminFitness can help clarify something for me. Do the devices that have the @Spotify app on them allow you to have the songs downloaded to the device or do you need some sort of data service? Thanks!
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