Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 6
Bordeaux, Nouvelle-Aquitaine 3
Lyon, Auvergne-Rhône-Alpes 2
Jarrie, Auvergne-Rhône-Alpes 1
Farnham, England 1
Romilly-sur-Seine, ACAL 1
Lima, Provincia de Lima 1
Gilley, Bourgogne-Franche-Comté 1
Montbeton, Occitanie 1
Hautes-Bruyères, ACAL 1
Metz, ACAL 1
Melbourne, VIC 1
Miami, FL 1
Oslo, Oslo County 1
Meyzieu, Auvergne-Rhône-Alpes 1
Nancy, ACAL 1
Seysses, Occitanie 1
Vannes, Bretagne 1
Massamagrell, Comunitat Valenciana 1
Issy-les-Moulineaux, Île-de-France 1
Coulommiers, Île-de-France 1
Saint-Nazaire, Pays de la Loire 1
Bremen, Bremen 1
Saint-Arnoult-en-Yvelines, Île-de-France 1
Frankfurt am Main, Hessen 1
Torrijos, Castilla-La Mancha 1
Milford, MA 1
Madrid, Comunidad de Madrid 1
Salisbury, England 1
Stoney Creek, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • akberens Andy Berens (@akberens) reported

    Why is @Garmin and @GarminFitness customer support worse than the cable industry? #garbage #fail

  • davheavenz D.R.Evans (@davheavenz) reported

    @GarminFitness is down more times than its up!

  • bgrangier Bobby Grangier (@bgrangier) reported

    @Garmin @GarminFitness I’ve sent a DM about a customer service issue. Phone line wasn’t much help. Can someone please check into this for me? Much appreciated!

  • MissKarebe Miss K (@MissKarebe) reported

    @GarminFitness what's going on with the app?? I can't upload my workout just my steps. Is this just an issue on the African market? Other friends have the same problem #globalrunningday

  • dave_survival Running for Survival (@dave_survival) reported

    Hi @GarminFitness since I’ve upgraded watches, garmin connect isn’t changing time zones properly when I travel. Could you please help ?

  • WalkerJ67835796 Walker James (@WalkerJ67835796) reported

    @james_run_james @GarminUK @GarminFitness SAM_TECH02 on Instagram can fix this within some sec the customer service here are annoying

  • beer_int_cellar Rob C (@beer_int_cellar) reported

    @GarminFitness is there a problem with your service today? Can’t get my GarminConnect app to work properly and your site is down

  • Neil1Owen Neil Owen (@Neil1Owen) reported

    @GarminFitness I’ve not had any issues importing a GPX file until today. Is there an issue with importing currently?

  • kaz_s800M KAZ (@kaz_s800M) reported

    @GarminFitness @garmin @GarminCycling On the Garmin Connect site, I zoomed the map to tried to find nearby courses. However, starting point icons are not appered in the zoomed map, and courses in unrelated locations are listed. Please solve this problem.

  • edgarivan02 edgarivan (@edgarivan02) reported

    @Garmin @GarminFitness 2 heart rate bands in one year, since the stopped working, and a watch that I have had for less than 2 years not working. Garmin whats going on with the quality? Only answer I got was “soak your watch in detergent” ##garminwatch

  • JiminyPan new JiminyPanoz(tweet) (@JiminyPan) reported

    . @GarminFitness Android App is completely unable to load content after the latest outage here – it gets an error every 2 seconds trying to do so.

  • mypifi mypifi (@mypifi) reported

    @FitbitUK It's finally worked today, just wanted to get my data for past 12 months to take with me to @GarminFitness it's a shame we have had to part company but your app is so buggy and watch features limited I need something that's more reliable.

  • smmartin330 Stephen Martin (@smmartin330) reported

    @GarminFitness @Garmin We found a Fenix 5, powered on and working but with low battery, washed up on a beach in Hilton Head. Can you help us track down the owner by serial so we can return it?

  • VincentJenny Jennyv♥️ 🇺🇸♥️ (@VincentJenny) reported

    @GarminFitness @___Danno Garmin has an outage right now. What's going on?

  • DrRichEx Richard Exley (@DrRichEx) reported

    As expected @GarminFitness maintains silence on the @garminconnect server outage. Do they have a social media team?

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