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Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Marietta, GA 1
Anderlecht, Brussels Capital 1
Atlanta, GA 1
Portsmouth, England 1
Montréal-la-Cluse, Auvergne-Rhône-Alpes 1
Prague, Praha 1
Boulay-Moselle, ACAL 1
Lille, Hauts-de-France 1
Brough, England 1
Exireuil, Nouvelle-Aquitaine 1
Marseille, Provence-Alpes-Côte d'Azur 1
Berlin, Berlin 1
Villefranche-sur-Saône, Auvergne-Rhône-Alpes 1
Le Cheylard, Auvergne-Rhône-Alpes 1
Ouhans, Bourgogne-Franche-Comté 1
Le Teil, Auvergne-Rhône-Alpes 1
Calais, Hauts-de-France 1
Charlieu, Auvergne-Rhône-Alpes 1
Strasbourg, ACAL 1
Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur 1
Hettenshausen, Bavaria 1
Lixheim, ACAL 1
Paris, Île-de-France 1
Tours, Centre 1
Jarny, ACAL 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • supresmooth
    Victor Haslo (@supresmooth) reported

    @GarminFitness Well, the Google Play Store must not have it, because it doesn't give me the option to update the app any further. How about what version are you talking about? Being more specific might help.

  • runningsub4
    nonamedrop (@runningsub4) reported

    .@GarminFitness was just notified of an outage ?

  • Faroonia
    III (@Faroonia) reported

    @Garmin @GarminFitness I love my watch, I truly do. But how the hell did I reach my stair goal for the day while going 35mph down the road in my drivers seat? I paid too much for this watch to have so many inconsistencies.

  • akberens
    Andy Berens (@akberens) reported

    It’s pretty obvious that nobody at @GarminFitness knows how to integrate with Apple Health. It isn’t even a good attempt. Why did you even bother? That’s how bad it is! Thank god you dont so do anything with payments!l #uberFail #Failure @Garmin

  • EugeneDayDSc
    T. Eugene Day (@EugeneDayDSc) reported

    @GarminFitness The Fenix 5 did not have this problem, and it makes me want to switch to a new brand. Turning off "smart notifications" doesn't fix it, and the instructions you gave above are not followable, as there is no option "physiological metrics" when I hold down Menu.

  • sjainshweta
    Shweta Jain (@sjainshweta) reported

    @Garmin @GarminFitness @GarminUK My watch won't pair with my phone, contacted your chat centre twice to no avail .... The guy gave me instructions to repeat what I had already done like 5 times- which didn't help at all Can you please help me here?? #disappointed

  • jarekpotiuk
    Jarek Potiuk (@jarekpotiuk) reported

    @wpp_4 My sister got a 50th birthday present today Garmin watch, and why oh why it does not work during unpacking ? @Garmin @GarminFitness #down #garmin #worstpossibletimeforserverdown

  • EugeneDayDSc
    T. Eugene Day (@EugeneDayDSc) reported

    @GarminFitness Having a disruptive notification that cannot be disabled is a shocking bad design choice.

  • supresmooth
    Victor Haslo (@supresmooth) reported

    @GarminFitness I also downloaded Garmin Express and updated the watch's version, since I can't do that through the app due to the connectivity issue. That did not resolve it, either.

  • DotLive_1
    Tweet&delete ©Profile is a art literature piece (@DotLive_1) reported

    Sorry, but ur gear needs improvement, my @garminfitness watch tells me 2 go at it in Swedish,but I have just been to the physio therapeut & trained at a gym and just sat down after showering. It doesn’t count all steps either 4 a handicapped person, which is discrimating @usagov.

  • DrRichEx
    Richard Exley (@DrRichEx) reported

    As expected @GarminFitness maintains silence on the @garminconnect server outage. Do they have a social media team?

  • bciubotaru
    Bogdan (@bciubotaru) reported

    @GarminFitness I had a bad experience with my new Tactix 7 Pro, just bought 5 days ago. It keeps randomly restarting & even after hard reset. The local reseller said I have to send it to repair/service - which is a horrible idea for a new and expensive watch. Please help.

  • nhughes1020
    natasha. (@nhughes1020) reported

    @GarminFitness Bad news. The face of little buddy’s watch fell out again 😩 99% sure it’s in the yard, but it’s a big yard. Any way to try to track it or anything?

  • ScienceTrained
    Truth can't be long hidden (@ScienceTrained) reported

    @Garmin @GarminFitness Garmin is a piece of **** company. I bought a Fenix 6X Pro Solar just 16 months ago, went for open water dive, didn't go below 6 feet. It's dead now. Garmin refuse to provide to new replacement. They are saying they will give me used one. Never buy Garmin

  • caride_andre
    André Caride (@caride_andre) reported

    @GarminFitness When garmin will fix the bug on Fenix 6x pro? The animated workouts don't work!

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