Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:
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Online Features
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 4 |
| Bordeaux, Nouvelle-Aquitaine | 2 |
| Ouhans, Bourgogne-Franche-Comté | 1 |
| Le Teil, Auvergne-Rhône-Alpes | 1 |
| Calais, Hauts-de-France | 1 |
| Charlieu, Auvergne-Rhône-Alpes | 1 |
| Strasbourg, ACAL | 1 |
| Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur | 1 |
| Hettenshausen, Bavaria | 1 |
| Lixheim, ACAL | 1 |
| Tours, Centre-Val de Loire | 1 |
| Jarny, ACAL | 1 |
| Jarrie, Auvergne-Rhône-Alpes | 1 |
| Farnham, England | 1 |
| Romilly-sur-Seine, ACAL | 1 |
| Lima, Provincia de Lima | 1 |
| Gilley, Bourgogne-Franche-Comté | 1 |
| Montbeton, Occitanie | 1 |
| Hautes-Bruyères, ACAL | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Metz, ACAL | 1 |
| Melbourne, VIC | 1 |
| Miami, FL | 1 |
| Oslo, Oslo County | 1 |
| Meyzieu, Auvergne-Rhône-Alpes | 1 |
| Nancy, ACAL | 1 |
| Seysses, Occitanie | 1 |
| Vannes, Bretagne | 1 |
| Massamagrell, Comunitat Valenciana | 1 |
| Issy-les-Moulineaux, Île-de-France | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Cheeezy Poooof
(@ilikerealcorn) reported
@GarminFitness I've had my Forerunner 245 for just a few weeks. The body battery data has disappeared for the second time. Came back the first time after I restarted the watch, but this shouldn't happen once a week, should it? Do I have a bad watch or is this normal?
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Brian Schaefer
(@schaeferbp) reported
@petershankman @petershankman bad news on the Fenix. Since I’ve purchased my Fenix earlier this year, I’m not sure if there’s another piece of tri gear I value more as a newbie. @GarminFitness anything to help Peter out?
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J Rotramel
(@heynow88) reported
My son's @GarminFitness Forerunner 45 got ripped right off his arm at the Griak Invitational. It was retrieved but poor band design, screw mounts snapped right off. Not recommended for XC races. #running #garmin
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Still Not a Ninja
(@rodtrent) reported
@benfcova @GarminFitness Possibly. I think it was actually a bad update.
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Dr. Kathryn Woodcock 💉🏁
(@safeandsilent) reported
@GarminFitness As I tweeted later, it came back up. The data server must have been down at that time. It served me the login page, but then just white afterwards.
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Rafe Mazer
(@rkmazer) reported
@bikeshopgirlcom @GarminFitness I have had one of my worst product experiences with this watch. Bought b/c links to Spotify, and it fails to download podcasts at least half the time. Have had to get watch replaced, and endure hours of customer care over and over. Sadly I think won't ever do Garmin again
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Eric ☕️ 🐟 💻
(@rasliche) reported
@GarminFitness Maybe it's just a display issue on Connect. Watch is up-to-date, and it looks like the activities are in my history, just not always on the home screen. Weird.
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Roger ovalles
(@Rogerovalles) reported
@garminconnect @GarminCycling @GarminFitness Help, I can’t configure applications downloaded from Garmin ConnectIQ from the app on my iPhone for days
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Bart Boma
(@bjbbiker) reported
@GarminFitness lil help if u don’t mind. I just upgraded 2 the 6x from the 5. I’m an airline pilot & switch time zones 3-4 times a day. Every time I took my phone off airplane mode the 5 would update 2 the new time. The 6x isn’t. I have to open garmin connect each time. Plz help!
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Ron
(@ronhollis) reported
Well…after 20 years as an athlete using Garmin products..They have forced me to Apple….Vivoactive 4 HR is a terrible product..every update in software fixes 2 things and breaks 3…ordered the Apple Watch and fitness apps… @GarminFitness @Garmin #garmin
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JackRabbit
(@jackrabbit) reported
Y’all just be thankful that @GarminFitness isn’t also down.
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Babs
(@MelodramaBabs) reported
@GarminFitness hi! thanks for the reply. I think it was maybe a one off corruption issue. I wasn't able to sync, so then I tried to manually upload the file and I was getting errors saying that there was a problem with the file I used a .FIT repair tool & all was well after that.
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21sт ᴄᴇɴᴛᴜʀʏ ᴅɪɢɪᴛᴀʟ ᴠᴏɪᴅ
(@digitalnervoso) reported
@RyanAmirault @bikeshopgirlcom @GarminFitness I hear so much about people having trouble with Garmin software, I guess I've just been fortunate to not have any issues. This is my second Garmin watch, and I also have a Garmin Edge 530 cycling computer, no notable issues apart from the occasional delay with sync.
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Delta Segment Flyer
(@DeltaSegmentFly) reported
@turnbullben @GarminFitness @Strava Yeah Strava not working for me
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Olly Buxton
(@ollybuxton) reported
Is @StravaSupport @Strava down? Can’t upload my ride from my @GarminFitness
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