Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 4 |
| Township of Evan, KS | 1 |
| Zürich, ZH | 1 |
| Canby, OR | 1 |
| Brindas, Auvergne-Rhône-Alpes | 1 |
| Roubaix, Hauts-de-France | 1 |
| Billom, Auvergne-Rhône-Alpes | 1 |
| Duisburg, NRW | 1 |
| Marietta, GA | 1 |
| Anderlecht, Brussels Capital | 1 |
| Atlanta, GA | 1 |
| Portsmouth, England | 1 |
| Montréal-la-Cluse, Auvergne-Rhône-Alpes | 1 |
| Prague, Praha | 1 |
| Boulay-Moselle, ACAL | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Shon (@Shon) reported@GarminFitness just had a week of “unproductive” runs according to my #fenix6. I discovered that the GPS was slow (15 mins+) to sync on these runs. Throws off V02max. A reboot fixed the watch but please add logic while GPS_sync=false, productivity_rating=false, alert
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Marty (@Marty_FTT) reported@amymitchellart @GarminFitness @scrippsresearch Vivosmart 5 had a known module-pop issue, the pill literally ejects from the band. Garmin should warranty it even out of window given the research use. If you want zero risk of repeat, Venu Sq 2 or Vivoactive 5 are sealed cases instead of the slide-in pod.
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Margaret-Ann, PhD Scholar (@RealMargaretAnn) reported@Garmin @GarminFitness listen, I need y’all to fix this Forerunner HR firmware ASAP because I know I’m fit af (IRONMAN!) but there’s no way my HR was between 31-76 for a 1.5hr Zone 2 training run… it’s been weeks, PLEASE SAVE US FROM THIS HELL! I’M NOT UNPRODUCTIVE! 😭 #garmin
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Brittany Busse, MD (@brittanybussemd) reported@jaybjackson @JasonFitz1 @GarminFitness I am not. I do help people find the right fueling routine for their physiology.
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Thefodfather (@thefodfather155) reported@GarminFitness Can you fox your shipping challenges to help get the watch I ordered over a week ago. Ninja shipped a whole food processor in 2 days and you can't get me a watch inside a week.
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Florence Sharts (@shan_tahs) reported@GarminFitness your Twitter rep is refusing to help me bc they cant find my account despite giving the email, and your idiot on your customer service person kept asking me to access my my watch after being told 3 separate times I do not have it.
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Tim Kettenring (@timkettenring) reported@Jefffeldman I’m not sure tbh but what I do know is that all the marketing around wearables and “recovery” products is largely based on making people feel good (or bad @GarminFitness) and making them think they need to “recover” from something nebulous - which has then led to this proliferation of “recovery” protocols 🙄
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iona Butler (@iona71) reported@GarminFitness I do have another issue (this is day two of using my new Garmin) I cant get the wrist gesture to work. the mode is always on and the sensitivity is set to high but it still doesn't activate when I raise my wrist. Can you help please?
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Stanfield Capital Management (@itstheotherway) reported@GarminFitness your **** is broken rn. direct upload from zwift not working. manual upload of .fit file not working.
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Francisco (@francrubio) reportedFont size on @Garmin Instinct 2 glances is way too small and non-adj, making it nearly unreadable , especially those +40 or visual impairments. This is a clear accessibility issue for a premium watch. @GarminFitness, please add size cust/bring back single widget view! #Instinct2
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Marc J. Randazza 🇺🇸 🇮🇹 🇧🇷 (@marcorandazza) reported@Apple - my Apple Watch **** the bed and you’re gonna take a week to get it back to me? Guess that gives me a week to try out a @GarminFitness watch and see if I’m ready to swap ecosystems.
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Marilu Carvallo (@MariluCarvallo) reported@GarminFitness I own two Scales S2, one home and other for my beach house, why I dont get all the information on my second scale? I find it absourd. Fix that please, both under my Garmin account.
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Nigel Taylor (@Vasco360) reported@GarminFitness is there a problem with Garmin Connect version 4.62? Since installed no Body Battery data & Intensity Minutes doesn’t record Vigorous activity correctly. Fenix 6 Sapphire 24.10
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AC (@TheStroBro) reported@GarminFitness Looking at Garmin Connect, there was probably some impact of adding strength training last week on my runs. But yesterday for recovery should help today. I added 52 minutes of stimulus on top of the previous 105 minutes of running, that's 49.5% of increase in some volume.
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Mark Milligan (@MarkMilliganDPT) reportedOk @GarminFitness users. Need some tech problem solving. Turn on Fenix 5. Start jogging, heart rate is not accurate. Stop mid run cause it is frustrating. Stop Garmin. Turn off and back on. Put on wrist, heart rate is accurate. Software is up to date. Please help! #running
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