Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:
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Online Features
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 3 |
| Blackburn, England | 2 |
| Saint-Nazaire, Pays de la Loire | 1 |
| Bremen, Bremen | 1 |
| Saint-Arnoult-en-Yvelines, Île-de-France | 1 |
| Frankfurt am Main, Hessen | 1 |
| Torrijos, Castilla-La Mancha | 1 |
| Milford, MA | 1 |
| Madrid, Comunidad de Madrid | 1 |
| Salisbury, England | 1 |
| Stoney Creek, ON | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Strasbourg, ACAL | 1 |
| Milhaud, Occitanie | 1 |
| Saintes, Nouvelle-Aquitaine | 1 |
| Cugnaux, Occitanie | 1 |
| Peace River, AB | 1 |
| Cuers, Provence-Alpes-Côte d'Azur | 1 |
| Le Havre, Normandie | 1 |
| Chepstow, Wales | 1 |
| Marriottsville, MD | 1 |
| Deyvillers, ACAL | 1 |
| Genève, GE | 1 |
| Glasgow, Scotland | 1 |
| Albi, Occitanie | 1 |
| Darmstadt, Hessen | 1 |
| Pisa, Toscana | 1 |
| Lichfield, England | 1 |
| Rennes, Bretagne | 1 |
| Bordeaux, Nouvelle-Aquitaine | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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KᎪᎡᎬN 🥂
(@GinMum) reported
@GarminUK @GarminFitness Can you help? Still having connect issues with my Venu SQ and @Argos_Online won't replace my 6wk old watch 😭 please help!!!!
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Jeffrey Walrod
(@jeffreywalrod) reported
@GarminFitness Did you ever think saying "poor performance" under VO2 max after what I consider a good run is very defeating? Every time I see that it makes me not want to run which translates to not purchasing your products
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WALEY🍥
(@FaceCAP2) reported
@corninggorilla @GarminFitness I also have similar issue contacting support but nothing changed until my cousin recommend @rexxytech to me and he help me recover my locked account back in 30mins. His an expert
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Danny Ball 🏴
(@_Danny_Ball_) reported
@GarminFitness hi. My @GarminUK connect app not working today on iPhone iOS 14
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Kirsten Begg-Swider
(@cyclocrossgal) reported
@rusto88 @GarminFitness @GarminCycling Crosses fingers. Powers down the watch. Narrator: "Every year, on the anniversary, the same woman would return to the watch to see if just, for once, maybe this would be the year that her Garmin came back to life."
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Aoife Kelly
(@un_lil) reported
@GarminFitness my adored Fenix 5s died earlier and won't turn back on. Please send help/replacement. Getting really warm when plugged in. Won't connect to express. Need it for marathon training. Devastated. #garminhelp #Fenix
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Mark Atherton
(@Athersuk) reported
@GarminFitness I’ve had my Garmin Connect account temporarily deactivated on Thursday, I’ve raised 2 support calls and still no response. The platform is useless for me until this is resolved, please help!
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Dimitri
(@Dimkal) reported
@GarminFitness Hi! I was hoping to get a replacement band on my wife’s forerunner 35 but we don’t have the serial number any longer. Can you help?
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TheycallmeAl🥸 🧪⚗️ ⌨️
(@fairyflowercrow) reported
@polarissports I do not have the time or the patience to figure out why your **** is now behaving just like the piece of **** @GarminFitness watch I used to have. Pulse rates entirely bunk. Syncing capabilities blow donkey ****. I personally would like my money back.
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Matthew Jarrold
(@mrmrjarrold) reported
from
Liverpool, England
@GarminUK @GarminFitness I’ve referenced Garmin Support pages but can’t find out if WhatsApp is compatible with GARMIN VENU watch. I get notifications for everything else just not WhatsApp messages. Can anybody help pl??
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Britto Robert
(@BrittoRobert2) reported
@GarminFitness There is an issue faved by users with the recent software update for VivoActive3 which has caused batteries to drain out within hours of charging. Hope @Garmin is aware and taking note of the situation to provide assistance
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Shannon Jaye
(@shan_jaye) reported
@GarminFitness I've gone through troubleshooting with a chat rep & on my own as well. None of these steps are working. Even reviews for certain watchfaces in Connect IQ are reporting this error. Please fix it.
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Brett Stickrod
(@tatchiguy) reported
from
Verona, Wisconsin
@Garmin @GarminFitness I’m having the worst luck getting turn by turn directions on my Garmin Edge 530. I don’t know if it’s the file type that I’m using or that your product is inconsistent. Please help!
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Former Marathon Runner
(@miss_gamu) reported
@GarminFitness @Garmin I have a FR35, I just noticed that the app has not been recording HR and sleep data for over weeks now. How do I fix this? TIA.
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christopherturkesq
(@christurkesq) reported
@GarminFitness why is my garmin connect app automatically logging me out all the time? Does the app need a bug fix?
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