Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 4 |
| Bordeaux, Nouvelle-Aquitaine | 2 |
| Le Cheylard, Auvergne-Rhône-Alpes | 1 |
| Ouhans, Bourgogne-Franche-Comté | 1 |
| Le Teil, Auvergne-Rhône-Alpes | 1 |
| Calais, Hauts-de-France | 1 |
| Charlieu, Auvergne-Rhône-Alpes | 1 |
| Strasbourg, ACAL | 1 |
| Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur | 1 |
| Hettenshausen, Bavaria | 1 |
| Lixheim, ACAL | 1 |
| Tours, Centre-Val de Loire | 1 |
| Jarny, ACAL | 1 |
| Jarrie, Auvergne-Rhône-Alpes | 1 |
| Farnham, England | 1 |
| Romilly-sur-Seine, ACAL | 1 |
| Lima, Provincia de Lima | 1 |
| Gilley, Bourgogne-Franche-Comté | 1 |
| Montbeton, Occitanie | 1 |
| Hautes-Bruyères, ACAL | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Metz, ACAL | 1 |
| Melbourne, VIC | 1 |
| Miami, FL | 1 |
| Oslo, Oslo County | 1 |
| Meyzieu, Auvergne-Rhône-Alpes | 1 |
| Nancy, ACAL | 1 |
| Seysses, Occitanie | 1 |
| Vannes, Bretagne | 1 |
| Massamagrell, Comunitat Valenciana | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Todd Tyrtle 🇺🇦
(@ToddTyrtle) reported
Hey @PolarGlobal - I've had a V800 for a long time now and your support for Android phones has become nonexistent and your USB connection is buggy too. I loved this watch but without good support it's @GarminFitness for me next time.
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Eric J Saunders
(@ericjsaunders) reported
@garmin is there a way to not count warmup and cool down times towards your pace? This is not a good indication of my true effort. @GarminFitness
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Robert Razavi
(@RobertRazavi) reported
@Garmin @GarminFitness Ticket since March 23 <Ref:21549602K1> <Q#:1002452> for malfunctioning Forerunner 945. Was helped bigly but communication has ceased, not sure why? Please help! No reply to email anymore, was supposed to get basemap file, never received! Please action Thx
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jack micholic
(@J_Marv23) reported
To all my @GarminFitness people— I just connected my Strava account to my Garmin Connect, logged in on Strava and synced my account, but my workout from a few hours earlier isn’t showing up on my Strava feed. Help? Advice?
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Emperor Goblin
(@Emperor_Goblin) reported
During the #cherryblossom10mile race this morning, I stopped at the beer and Oreos table around mile 8 and my @GarminFitness watch thought I fell down and tried to alert emergency contacts. I guess I did stop pretty suddenly.
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Damien
(@EzCr42) reported
@frank_k_p @GarminFitness All Time the same ****...
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Mark Elvin
(@sscmark) reported
@GarminUK @GarminFitness when will you fix the Venu 2 problems where it doesn't vibrate when you reach your goal?
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Ⓜⓘⓝⓓ ⓣⓗⓔ Ⓖⓐⓟ
(@georgev27) reported
@Garmin @GarminFitness a heads up that you were changing the heart rate widget in Connect would have been nice instead of the time I wasted trying to figure out what my issue was.
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Brent C. Wilson
(@MrWilson) reported
@GarminFitness I always complete my run, then add whatever shoes I wore. But I don't think that's where the problem lies. EVERY shoe I've ever tracked shows zero miles. That's many thousands of miles logged to a few dozen shoes that just *poof* disappeared.
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john klacynski
(@JohnKlacynski) reported
@GarminFitness Volume adjustment is not working on my venue 2. Yikes I’m using Spotify app
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Rev James Bissett
(@Revinthenorth) reported
How accurate is the spO² measurement on a @GarminFitness forerunner 245? Last night my average %age was 95, dipping down to 85. The @BootsUK oximeter reading is consistently 97%. I had Covid in February. Should I be worried?
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Boston Pancake
(@BostonPancakes) reported
@GarminFitness @GarminFitness @garminconnect down again today. Any info would be appreciated. #hacked?
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MyzoneMoves
(@MYZONEmoves) reported
@Ryan_Dsouza_ @whoop @GarminFitness Hi Ryan, those troubleshooting steps will help diagnose the issue to the strap or the module. They can also provide user tips or check on your warranty! Please DM if you have further questions.
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Darcy Totten
(@Miss_Mausie) reported
Okay. It’s been a week. I can’t sign in to my @Garmin app, can’t get customer support on the website, have tried about ten different fixes found in group chats, uninstalled and reinstalled and what is even happening anymore?! This is so frustrating!!! @GarminFitness
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Meredith Lloyd
(@MrMLloyd) reported
from
Camberwell, England
HELP! Has anyone seen my @GarminFitness @garmin @GarminUK charger? I saw it yesterday I could swear! 🤬