Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 4
Bordeaux, Nouvelle-Aquitaine 2
Villefranche-sur-Saône, Auvergne-Rhône-Alpes 1
Le Cheylard, Auvergne-Rhône-Alpes 1
Ouhans, Bourgogne-Franche-Comté 1
Le Teil, Auvergne-Rhône-Alpes 1
Calais, Hauts-de-France 1
Charlieu, Auvergne-Rhône-Alpes 1
Strasbourg, ACAL 1
Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur 1
Hettenshausen, Bavaria 1
Lixheim, ACAL 1
Tours, Centre-Val de Loire 1
Jarny, ACAL 1
Jarrie, Auvergne-Rhône-Alpes 1
Farnham, England 1
Romilly-sur-Seine, ACAL 1
Lima, Provincia de Lima 1
Gilley, Bourgogne-Franche-Comté 1
Montbeton, Occitanie 1
Hautes-Bruyères, ACAL 1
Lyon, Auvergne-Rhône-Alpes 1
Metz, ACAL 1
Melbourne, VIC 1
Miami, FL 1
Oslo, Oslo County 1
Meyzieu, Auvergne-Rhône-Alpes 1
Nancy, ACAL 1
Seysses, Occitanie 1
Vannes, Bretagne 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • reidconti Reid Conti (@reidconti) reported

    I'm pretty sure the worst part of taking an FTP test is trying to remember how ******** to change your FTP settings in @Garmin Connect @GarminFitness Only took 15 minutes this time!

  • linquel Linquel Isswell (@linquel) reported

    @GarminFitness Already have a ticket started with customer support. Tried this and it didn't help. Waiting to hear back. -Connect device into power source -Hold the power button down for 30 seconds -Remove device from power source -Push the power button down for 1.5 seconds to turn back on

  • mowatb Barry Mowat (@mowatb) reported

    @GarminUK @GarminFitness any update on this? It's been going on for months. The advice you've given to date still not addressed the issue. All I got was a questionaire as you your support team did.

  • AADoby Aaron (@AADoby) reported

    So @Garmin @GarminFitness you are telling me after all these years, you don’t have an intern that can convert the training plans so swims show up on the calendar? Abs there for in the app? Really? PLEASE FIX THIS, how many tri ppl use your gear? #Triathlon #ironman #SWIMbikerun

  • grump999 WiseMan999 (@grump999) reported

    @GarminFitness What happened with the design of the HRM battery compartment? Impossible to remove absurdly small screws to replace battery. Left with a useless bit of kit. Unimpressed - really poor design. Not what I would expect from Garmin.

  • DesiMountaineer Sa'ad Mohamed سعد محمد (@DesiMountaineer) reported

    Hey @GarminFitness @Garmin is your server down?

  • stretchmurphy Miles For Justice (@stretchmurphy) reported

    @GarminFitness so I’ve had the Forerunner 245 music for a year and l feel like I’m missing out on so many of its features. Mainly adding workouts and intervals and who knows what else because you don’t know what you don’t know until you know. Can you help me out with this?

  • Traindriver9 Ryan Zeck (@Traindriver9) reported

    @GarminFitness I will never buy a Garmin watch again. I also promise to make sure everybody else I know won't buy one either. Poor customer support and terrible hardware and software.

  • lulupakula LuluPakula (@lulupakula) reported

    @GarminFitness please help, my garmin forerunner 45 synced perfectly with Connect app on iphone until yesterday morning. Now cannot get it to sync. Have tried switching both off, forget device and then pair. Even deleted Connect App and reinstalled it.

  • Garmin Garmin (@Garmin) reported

    @Justin_Britton @GarminFitness Oh no, Justin! We're so sorry to hear about this and would like to see how we can help. Does the watch take a charge at all? If you plug it into the computer and press and hold the power light button for 20-30 seconds does the watch do anything? *MH

  • ShwetaDoshi1 SDoshi (@ShwetaDoshi1) reported

    @SUDIPZ @Garmin @GarminFitness Appreciate that instead of routing to support team, who redirect to service center we need someone more responsible to look into issue

  • iswineselfcare Chloe (@iswineselfcare) reported

    @Garmin @GarminFitness can you all please fix the thing where my watch deletes my whole workout? Running 8 miles with a headwind should have been recorded. Thanks.

  • Dries_aerts Dries Aerts (@Dries_aerts) reported

    @peter_oneill @GarminFitness I have to same issue. Try cutting a clove of garlic for every half hour you've walked.

  • usujason jason (@usujason) reported

    @mrdipeshashah @peter_oneill @GarminFitness Oh ****, the Apple Watch activity reporting is an analysts worst nightmare.

  • matsher75 Mat Sherlock (@matsher75) reported

    @Garmin 2/2 it’s the primary function of the device!! All I get from @GarminUK @GarminFitness is “it’s accurate to the degree we expect, it must be “GPS Drift” which is made up nonsense for when you have a terrible device on the market and won’t admit it…

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