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Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Billom, Auvergne-Rhône-Alpes 1
Duisburg, NRW 1
Marietta, GA 1
Anderlecht, Brussels Capital 1
Atlanta, GA 1
Portsmouth, England 1
Montréal-la-Cluse, Auvergne-Rhône-Alpes 1
Prague, Praha 1
Boulay-Moselle, ACAL 1
Lille, Hauts-de-France 1
Brough, England 1
Exireuil, Nouvelle-Aquitaine 1
Marseille, Provence-Alpes-Côte d'Azur 1
Berlin, Berlin 1
Villefranche-sur-Saône, Auvergne-Rhône-Alpes 1
Le Cheylard, Auvergne-Rhône-Alpes 1
Ouhans, Bourgogne-Franche-Comté 1
Le Teil, Auvergne-Rhône-Alpes 1
Calais, Hauts-de-France 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • kdaltond
    KDaltonD 🇺🇦 (@kdaltond) reported

    So, @garmin / @GarminFitness I'm told by Product Support that a ride launched thru downloaded Movies in Tacx desktop app doesn't count for a challenge that ride is a part of. Can that be right? That's a clear design flaw. Please fix.

  • RevMacTO
    Andrew MacDonald (@RevMacTO) reported

    @GarminFitness Hey, any insight you can shed on a Garmin Bike Radar (RTL500) kicking up a "Sensor Error 1:1" on my Edge? It happens a fair bit these days. TIA!

  • Oscar_O_Neill
    Oscar Mike 🧗🏻‍♂️ (@Oscar_O_Neill) reported

    All this money for the ‘best smart watch on the market’ and it won’t even track sleep patterns properly. Garmin get you **** together and realise not everyone has a 9-5 job that allows you one window to sleep 🙄 @Garmin @GarminUK @GarminFitness

  • karamanugur1
    Uğur Karaman (@karamanugur1) reported

    @GarminFitness hello, my vivoactive 5 is having completely dark screen time to time for hours. I am disappointed that I am having this major problem. Battery is almost full. Any troubleshooting? Would you care to help as I am trying to reach you?

  • OuftiDjape
    Bittersweet (@OuftiDjape) reported

    @GarminFitness Hello, I've done uninstall/reinstall of Garmin Connect App with latest version on play store 4.65.1 -> problem not fixed

  • t_nimish64935
    Nimish T (@t_nimish64935) reported

    @Garmin @GarminFitness genius product strategy. 1. Sell trainers with issues. 2. Have only one country wide service center, the user bears cost and risk to send bulky (25kg) courier. 3. Bluetooth drops off and it is termed as PCB/motherboard issue and cant be repaired. 1/n

  • wilderness2006
    Paul Wild (@wilderness2006) reported

    @GarminFitness you should fire all of your software design teams. vivoActive on watch UI terrible. garminConnect iOS app - worse. Decent in 1995 perhaps but unforgivable today.

  • runtommcquain
    Tom McQuain 🌮❤️ (@runtommcquain) reported

    @Garmin @GarminFitness got a question about my forerunner 245 music. The heart rate is set and is on, the VO2 max recording is on, and for the last 6 days it hasn't recorded any sleep. I just did the power off by holding the power in for 15 seconds and rebooted how to fix this?

  • SanDiegoJoey
    Joey Davis (@SanDiegoJoey) reported

    Hey @Garmin @GarminFitness when are you going to fix the update that broke the Index 2 smart scales? It’s been weeks, no ability to upload to @garminconnect

  • TennislinkE
    erin link (@TennislinkE) reported

    @GarminFitness my charging cable melted my port and fried my Vivoactive 3 is there any fix?

  • johnmayer689
    R. Red R. (@johnmayer689) reported

    @GarminFitness @Derico42799367 I will be taking my money elsewhere. You are a 💩 greedy, ***** company with worst software on this planet.

  • hazelmoon
    (((Shari Hicks))) (@hazelmoon) reported

    @deabruzo @GarminFitness I had an Active2 and liked it, but it didn't always like my non-samsung phone. Gave it to my mom when I went down the Apple path, and it worked great wi/ her Samsung phone. Alex currently has watch & phone, not sure which model, but he likes it. (I'm happy w/ my iThings!)

  • J8099150426777
    J (@J8099150426777) reported

    @GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya

  • N8_Velo
    N8_Velo (@N8_Velo) reported

    @GarminFitness the garmin connect app has had the ‘running man’ error for months meaning users can’t access or amend courses. I am moving to Wahoo for better customer service. What on earth explains your incompetence?

  • kkode_x
    Codex (@kkode_x) reported

    @Sanza @GarminFitness 7k in 50 minutes not bad at all

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