Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:
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Online Features
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 6 |
| Bordeaux, Nouvelle-Aquitaine | 3 |
| Blackburn, England | 2 |
| Metz, ACAL | 1 |
| Melbourne, VIC | 1 |
| Miami, FL | 1 |
| Oslo, Oslo County | 1 |
| Meyzieu, Auvergne-Rhône-Alpes | 1 |
| Nancy, ACAL | 1 |
| Seysses, Occitanie | 1 |
| Vannes, Bretagne | 1 |
| Massamagrell, Comunitat Valenciana | 1 |
| Issy-les-Moulineaux, Île-de-France | 1 |
| Coulommiers, Île-de-France | 1 |
| Saint-Nazaire, Pays de la Loire | 1 |
| Bremen, Bremen | 1 |
| Saint-Arnoult-en-Yvelines, Île-de-France | 1 |
| Frankfurt am Main, Hessen | 1 |
| Torrijos, Castilla-La Mancha | 1 |
| Milford, MA | 1 |
| Madrid, Comunidad de Madrid | 1 |
| Salisbury, England | 1 |
| Stoney Creek, ON | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Strasbourg, ACAL | 1 |
| Milhaud, Occitanie | 1 |
| Saintes, Nouvelle-Aquitaine | 1 |
| Cugnaux, Occitanie | 1 |
| Peace River, AB | 1 |
| Cuers, Provence-Alpes-Côte d'Azur | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Tom
(@whateversleft_) reported
Dear @GarminFitness your running fitness algorithm is a complete festering, fetid, pile of ****. Love the entire running community of the world.
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Running for Survival
(@dave_survival) reported
@GarminFitness In fact my first tweet on this issue included a tag of @GarminNederland but of course - no response…
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Mat Sherlock
(@matsher75) reported
@GarminUK DM’ed… please let’s find an answer… 149 days to fix an issue like this is disgraceful customer service.. if you can’t fix it give me a device that works and that can accurately track my distance! @GarminFitness @Garmin
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MegOmyeggo
(@earlyaprilfool) reported
@GarminFitness I really need to know if you support #NightShift before I plunk down a bunch of money for one. I have found forums, with the newest entries being from 2 years ago, but people are saying the forerunner and the Venu don't work for #NightShift is this still true?
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Mat Sherlock
(@matsher75) reported
Hi again @GarminUK @GarminFitness @Garmin still no progress on fixing the accuracy issues with my #Fenix6S, and yesterday's inaccuracy was amazing!!! Issue raised 16/10/22 (151 days ago) Data you requested for testing shared 13/02/22 (31 days ago) *ALL MY STATS ARE OUT!!
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natasha.
(@nhughes1020) reported
The small child has been wearing a @GarminFitness tracker since Christmas 2020. He just looked down and the tracker fell right out of his band. This is wrecking his whole little 7 yr old day. 😩
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Katy Dickson
(@katy_dickson) reported
Hi @Garmin @GarminFitness @garminau hoping someone can help me resolve a charging/battery issue with vivoactive4s. Chat not available and left endlessly on hold when I call.
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Quip Witted
(@QuipWitted) reported
@MrWilson @GarminFitness I have a Garmin Vivoactive HR that is nearly 6 years old and never had an issue. It uses the four brass contacts, something similar on the Fenix?
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Raj Boora
(@idarknight) reported
Now that @Strava has hiccuped on HealthKit integration, it would be a good opportunity for @GarminFitness to fix their integration
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Sarah (Hody) Shtylman
(@SHodyEsq) reported
@GarminFitness what’s going on with the ConnectIQ app? Every time I try to update the settings for the watch face on my epix, the entire ConnectIQ app resets to welcome screen and prompts me to login (which then fails unless I force close the app and try again).
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Adam
(@Adzsmith16) reported
@godinmanform @GarminFitness It's clearly broken. Send it back
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Jon Steele-Mills 🇺🇦
(@thepump74) reported
@GarminUK @GarminFitness Hi I am currently having issues with syncing my app with @MapMySupport...even tho Map My Run says it is connected, it doesn't show that at Garmin's end. My last 2 runs haven't synced. Please help.
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Mat Sherlock
(@matsher75) reported
Hello again @GarminUK @GarminFitness @Garmin still no progress on you fixing the accuracy issues with my #Fenix6S despite me doing everything you have requested. Issue raised 16/10/21 (150 days ago) Data you requested for testing was shared 13/02/22 (30 days ago) Please fix it!
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Phillip is almost a palindrome
(@philadopolis) reported
@GarminFitness I'm a swimmer. There's a reason I'm a swimmer. I'm not very good at running. I walk for fitness, but I don't run. Why is there an option to track running on my #GarminSwim2 but not walking? Seems like a software update could fix this. How about it?
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DariusMDeV
(@DariusMDeV) reported
@GarminFitness @GarminFitness Why is the hydration widget so terrible on the Venu Sq? For something so simple it lags and bogs down the whole watch, barely registers clicks, takes many seconds to open. WTF is it doing that takes up so many resources?
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