Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 4
Bordeaux, Nouvelle-Aquitaine 2
Calais, Hauts-de-France 1
Charlieu, Auvergne-Rhône-Alpes 1
Strasbourg, ACAL 1
Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur 1
Hettenshausen, Bavaria 1
Lixheim, ACAL 1
Tours, Centre-Val de Loire 1
Jarny, ACAL 1
Jarrie, Auvergne-Rhône-Alpes 1
Farnham, England 1
Romilly-sur-Seine, ACAL 1
Lima, Provincia de Lima 1
Gilley, Bourgogne-Franche-Comté 1
Montbeton, Occitanie 1
Hautes-Bruyères, ACAL 1
Lyon, Auvergne-Rhône-Alpes 1
Metz, ACAL 1
Melbourne, VIC 1
Miami, FL 1
Oslo, Oslo County 1
Meyzieu, Auvergne-Rhône-Alpes 1
Nancy, ACAL 1
Seysses, Occitanie 1
Vannes, Bretagne 1
Massamagrell, Comunitat Valenciana 1
Issy-les-Moulineaux, Île-de-France 1
Coulommiers, Île-de-France 1
Saint-Nazaire, Pays de la Loire 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • stephendeerness stephen deerness (@stephendeerness) reported

    @GarminUK @GarminFitness hi, can someone please help my approach s62 says connected to BT and connected to golf app but won’t sync in golf app also says not connected in the connect app. So far I’ve reset phone, watch and also unpaired and repaired which worked for about 5 mins

  • philipbrowne21 Philip Browne (@philipbrowne21) reported

    @GarminFitness is there a current issue with garmin connect. Contstantly crashing since last night

  • JayL_Boyd Jamielee (@JayL_Boyd) reported

    @GarminFitness I would but it looks like your connect app has been down for 3 days! App not syncing at all!

  • theflyinggopro The Flying GoPro (@theflyinggopro) reported

    @GarminFitness thanks CP.. we have been here before with this problem...was hoping the updates would have fixed it.... it was the update in august (ish) that caused the problem. i will follow the links you provided cheers

  • Smithtasticness James Smith (@Smithtasticness) reported

    @tomshax @GarminFitness Yeh I know. Took them a while to realise there was an issue. They are working on it now at least.

  • raccas81 Rachel C (@raccas81) reported

    Hey @GarminFitness how are you supposed to get some help in regards to a faulty watch when there is no one available on the chat line during the week and I was on hold for a total of an hour while waiting to speak to someone??

  • flatfendercj2a Matt Pusateri (@flatfendercj2a) reported

    @GarminFitness Garmin Connect is one of the worst Apps I've used. The setup screen is ridiculous, it can't grasp I've already set things up. Keep asking to setup Wifi when that's already done. #Fail And why do you need my location all the time, and not just while using it?

  • tomkav09 Tom kavanagh (@tomkav09) reported

    Looking for some help...bought earphones for my garmin watch. They are found by the watch but when I try to use them to play music they won’t connect. Any ideas?? @Garmin @GarminFitness #wannagoforarun

  • XcskiPaul Paul Tomblin (@XcskiPaul) reported

    @GarminFitness @dcrainmakerblog Switching from GPS+Gallileo to GPS+GLONASS seems to have cured the problem.

  • andymorgan Andy Morgan (@andymorgan) reported

    @PinkTaxiRunner @GarminFitness They DM'd me so I have a 'fix' for now. Hopefully it doesn't happen again but we will see.

  • Eddie_C_1973 Eddie C (@Eddie_C_1973) reported

    @Garmin @GarminFitness SW Version 7.70 is sucking the life out of the battery in my Vivioactive 3. Others having this issue?

  • DaveWilliams740 Dave (@DaveWilliams740) reported

    @GarminFitness I mean, you could tell me how to fix the issue.....

  • Bargainhunter85 Simon Fitzgerald (@Bargainhunter85) reported

    @GarminFitness Hi i keep having the blue tooth drop out could you send me a help link? Thanks

  • cb2705 Christina (@cb2705) reported

    @GarminFitness my 645 disconnects from my AirPods when I select Run to start my run. I have to go back into settings and reset every time. How can I fix this permanently?

  • mirihawk 🌈Our Work Has Just Begun🏳️‍🌈 (@mirihawk) reported

    @GarminFitness How do I get help with Garmin Connect? I'm having some issues. I have 2 devices and body battery info only flows from one. I thought you were improving the app??

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