Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 4
Strasbourg, ACAL 2
Lyon, Auvergne-Rhône-Alpes 2
Bordeaux, Nouvelle-Aquitaine 2
Calais, Hauts-de-France 1
Charlieu, Auvergne-Rhône-Alpes 1
Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur 1
Hettenshausen, Bavaria 1
Lixheim, ACAL 1
Tours, Centre-Val de Loire 1
Jarny, ACAL 1
Jarrie, Auvergne-Rhône-Alpes 1
Farnham, England 1
Romilly-sur-Seine, ACAL 1
Lima, Provincia de Lima 1
Gilley, Bourgogne-Franche-Comté 1
Montbeton, Occitanie 1
Hautes-Bruyères, ACAL 1
Metz, ACAL 1
Melbourne, VIC 1
Miami, FL 1
Oslo, Oslo County 1
Meyzieu, Auvergne-Rhône-Alpes 1
Nancy, ACAL 1
Seysses, Occitanie 1
Vannes, Bretagne 1
Massamagrell, Comunitat Valenciana 1
Issy-les-Moulineaux, Île-de-France 1
Coulommiers, Île-de-France 1
Saint-Nazaire, Pays de la Loire 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • steve_eifert steve eifert (@steve_eifert) reported

    @GarminFitness dog ate my garmin smart watch. Apparently she wanted more steps. Any help for me other than more dog training?

  • AADoby Aaron (@AADoby) reported

    So @Garmin @GarminFitness you are telling me after all these years, you don’t have an intern that can convert the training plans so swims show up on the calendar? Abs there for in the app? Really? PLEASE FIX THIS, how many tri ppl use your gear? #Triathlon #ironman #SWIMbikerun

  • walterrobinson Walter Robinson 🇨🇦 (@walterrobinson) reported

    Would be great if @GarminFitness and @MyFitnessPal would fix their sync issues, it's been 60 hours and reinstalling both apps etc doesn't work. Asking for me, thanks.

  • heyitshonore Honore Patty (@heyitshonore) reported

    @scurrilous_j @GarminFitness On mine, if I scroll to Training Status, hit start/stop, then use the down button twice (past VO2 status), it tells me how many I have left.

  • Casseng Brian Cass (@Casseng) reported

    @BubCass @GarminFitness What happened to you in 2018? Big dip down!!

  • Dries_aerts Dries Aerts (@Dries_aerts) reported

    @peter_oneill @GarminFitness I have to same issue. Try cutting a clove of garlic for every half hour you've walked.

  • DesiMountaineer Sa'ad Mohamed سعد محمد (@DesiMountaineer) reported

    Hey @GarminFitness @Garmin is your server down?

  • lshaw88 Lou ♥ (@lshaw88) reported

    @GarminFitness Hi is Garmin connect down? My activity isn't uploading & seems to have vanished? Other than the steps which have transferred across from the walk?

  • matsher75 Mat Sherlock (@matsher75) reported

    @HarijsZulgis @GarminFitness Not sure if that’s a good thing or a bad thing? Another watch that can’t accurately track distance or their chance to fix the crock of **** that is the 6…

  • ElaineRom Elaine Romanelli (@ElaineRom) reported

    Hey @GarminFitness, your watches suck. Not 4 the 1st time, I have run up and down stairs, trying to get it to notice. Usually it’s one or two extra flights. But 2nite was the kicker: up & down 10 flights, got credit for *one*. Screw you. New year, new fitness tracker.

  • lulupakula LuluPakula (@lulupakula) reported

    @GarminFitness please help, my garmin forerunner 45 synced perfectly with Connect app on iphone until yesterday morning. Now cannot get it to sync. Have tried switching both off, forget device and then pair. Even deleted Connect App and reinstalled it.

  • MurrysWorld Murry Anne (@MurrysWorld) reported

    Hi @GarminFitness and @Garmin, I bought a smartwatch last spring and it’s not working properly. I visited the website and the support page wasn’t very helpful for this situation. I’d appreciate it if you could reach out to me.

  • etrino Christopher Murray (@etrino) reported

    @GarminFitness Jeremy in Garmin Support found this; “The Edge 1000 is not compatible with Physio True Up and activities will not show on the Training Status/Training Load page.” He also said he knows of no plans to update the firmware to fix the compatibility problem.

  • MartijnSch Martijn Scheijbeler (@MartijnSch) reported

    @peter_oneill @GarminFitness Same issue with Apple Watch. Seems like a solvable problem.

  • peter_oneill Peter O'Neill (@peter_oneill) reported

    @usujason @GarminFitness Its meaningless. But when you walk for an hour to keep child asleep and have done 1500 for the day, so frustrating. Btw, will be buying my son an a for analytics book at one point. And, to repeat everyone else, printer error is not your fault, you have gone above & beyond to fix

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