Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 6
Bordeaux, Nouvelle-Aquitaine 3
Lyon, Auvergne-Rhône-Alpes 2
Jarrie, Auvergne-Rhône-Alpes 1
Farnham, England 1
Romilly-sur-Seine, ACAL 1
Lima, Provincia de Lima 1
Gilley, Bourgogne-Franche-Comté 1
Montbeton, Occitanie 1
Hautes-Bruyères, ACAL 1
Metz, ACAL 1
Melbourne, VIC 1
Miami, FL 1
Oslo, Oslo County 1
Meyzieu, Auvergne-Rhône-Alpes 1
Nancy, ACAL 1
Seysses, Occitanie 1
Vannes, Bretagne 1
Massamagrell, Comunitat Valenciana 1
Issy-les-Moulineaux, Île-de-France 1
Coulommiers, Île-de-France 1
Saint-Nazaire, Pays de la Loire 1
Bremen, Bremen 1
Saint-Arnoult-en-Yvelines, Île-de-France 1
Frankfurt am Main, Hessen 1
Torrijos, Castilla-La Mancha 1
Milford, MA 1
Madrid, Comunidad de Madrid 1
Salisbury, England 1
Stoney Creek, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnKAubrey John Aubrey (@JohnKAubrey) reported

    @rodtrent @Garmin @GarminFitness Garmin connect is down. My zwift session from this morning isn't showing up yet.

  • runtommcquain Tom McQuain 🌮❤️ (@runtommcquain) reported

    @eersfansmf @GarminFitness The guy on the chat earlier told me my watch went bad overnight last night so maybe that's what it was I got it to come back on now so that's a plus

  • shan_jaye Shannon Jaye (@shan_jaye) reported

    @GarminFitness I sent the error log a couple of weeks ago, but this watchface still hasn't been fixed.

  • GWhizLiz Liz Olbrich (@GWhizLiz) reported

    So credit given where credit due @GarminFitness. It’s been a bad run with the Venu but it’s still a great device and you were quick to replace it no questions asked.

  • SteveALee Steve Lee (@SteveALee) reported

    @GarminFitness Re car Garmin, is fixed - NTG5Star1 SW Ver 16/49.0 46.15. SD card is SD Karte Garmin MAP PILOT Europa 2017. Mercedes V8.0 Map 8.0. To be honest, just map updates would be good as errors are annoying. But SW update if it help with better diversion support

  • rosakarenn rosa (@rosakarenn) reported

    @GarminFitness WHY can none of the #Garmin watches track naps? Only 'sleep' at night between set hours. Fix this please, it's 2021! If Fitbit can do it surely Garmin can too.

  • nogodsnomaster7 nogodsnomasters (@nogodsnomaster7) reported

    @GarminFitness $50 for the 745 and you still cannot fix the sleep tracker? Returning it - you're problems with this device are all over the internet.

  • awhiteparr abigail white (@awhiteparr) reported

    @GarminFitness terrible that 2 of your watches have now failed due to water getting in. You have admitted there is known fault with this model, yet only offer a second hand watch of the same model or i have to pay for a different model. ANYONE ELSE HAVE ISSUES WITH GARMIN???

  • flakushis No Me Odies Por Ser Flaca (@flakushis) reported

    @GarminFitness Hi. I sent you a bunch of details on how my Garmin is not working (HR, step counter, cadence). The GPS works now, but other features are not.

  • janine_tillett Janine Tillett (@janine_tillett) reported

    @GarminFitness I noticed today that my walk(Activity Move) did not calculate any distance. All other measurements were fine(heart rate, steps,etc). What could be the issue?

  • kasia_jaw Kasia Jaworska (@kasia_jaw) reported

    @GarminFitness I need to move my final run from my training programme to a different day on my calendar. Unfortunately, it says I can’t and that it is you… I really don’t want to miss that challenge. Please help!

  • shan_jaye Shannon Jaye (@shan_jaye) reported

    @GarminFitness My Venu shows an "IQ!" error when I flick my wrist instead of my watchface after a system update last week... I tried to get help through chat support but nothing was helping... 😔

  • NumbWaal Aqibabbasi (@NumbWaal) reported

    And lets agree she has done this all by her self then why hasn't any GPS data being shared? A good @GarminFitness watch can do the job. The issue is not that we as part of mountain biking community are trying to undermine her but are simply stating facts. @OfficialDGISPR (3)

  • XxX_Vicky_XxX Victoria Irvine Robertson (@XxX_Vicky_XxX) reported

    @GarminFitness really struggling to get anywhere I bought a vivoactive 4s and the strap is too small I am trying to see if there is a bigger one and I notice on your website there is but no details on what the size it is can you help please.

  • shan_jaye Shannon Jaye (@shan_jaye) reported

    @GarminFitness I've gone through troubleshooting with a chat rep & on my own as well. None of these steps are working. Even reviews for certain watchfaces in Connect IQ are reporting this error. Please fix it.

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