Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:
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Online Features
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 4 |
| Bordeaux, Nouvelle-Aquitaine | 2 |
| Berlin, Land Berlin | 1 |
| Villefranche-sur-Saône, Auvergne-Rhône-Alpes | 1 |
| Le Cheylard, Auvergne-Rhône-Alpes | 1 |
| Ouhans, Bourgogne-Franche-Comté | 1 |
| Le Teil, Auvergne-Rhône-Alpes | 1 |
| Calais, Hauts-de-France | 1 |
| Charlieu, Auvergne-Rhône-Alpes | 1 |
| Strasbourg, ACAL | 1 |
| Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur | 1 |
| Hettenshausen, Bavaria | 1 |
| Lixheim, ACAL | 1 |
| Tours, Centre-Val de Loire | 1 |
| Jarny, ACAL | 1 |
| Jarrie, Auvergne-Rhône-Alpes | 1 |
| Farnham, England | 1 |
| Romilly-sur-Seine, ACAL | 1 |
| Lima, Provincia de Lima | 1 |
| Gilley, Bourgogne-Franche-Comté | 1 |
| Montbeton, Occitanie | 1 |
| Hautes-Bruyères, ACAL | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Metz, ACAL | 1 |
| Melbourne, VIC | 1 |
| Miami, FL | 1 |
| Oslo, Oslo County | 1 |
| Meyzieu, Auvergne-Rhône-Alpes | 1 |
| Nancy, ACAL | 1 |
| Seysses, Occitanie | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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M Arun Kumar (MAK)
(@marunk13) reported
@GarminFitness hellos! I have a #GarminVivofit3 and have been using for 2+ yrs now. Couple of things I'm trying to solve. 1/ The strap has become loose and I'm not able to find replacement in India 2/ Getting those odd sized batteries is also becoming an issue. Need help! @Garmin
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Kathleen Elberson
(@kd_elbs) reported
@Garmin @GarminFitness Your Instinct watch is absolute garbage. Of all the fitness watches I’ve tried this has the worst exercise and HR readings. Truly terrible. Very disappointed customer. #neveragain
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Ma self
(@bangsima) reported
@GarminFitness when are y'all gonna fix the optical heartrate monitor on your watches? I love your watches, but my Fenix 6x pro is a complete joke when it comes to heart rate monitoring. And from the forums, this is neither new nor am I the only one affected.
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abigail white
(@awhiteparr) reported
@GarminFitness terrible that 2 of your watches have now failed due to water getting in. You have admitted there is known fault with this model, yet only offer a second hand watch of the same model or i have to pay for a different model. ANYONE ELSE HAVE ISSUES WITH GARMIN???
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ZA
(@Bnsnobzszonlar) reported
It is sad that Garmin’s approach to whole issue was not customer-centric. You should bear in mind that you may experience these kind of bad incidents, when you are opting for Garmin’s products. @Garmin @GarminFitness
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E.S.
(@ed_e_s) reported
@whoop is over rated and not worth getting. The app always disconnects from my strap, what’s the point if your app is trash? Doesn’t even tell me the time. Time to try @GarminFitness watch
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Rob Pivovarnick
(@PivoArch) reported
@Garmin and @GarminFitness the bracket that holds the watch band onto my 645 Music just broke while I was wearing it. Love this watch anything you can do to help me out?
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rosa
(@rosakarenn) reported
@GarminFitness WHY can none of the #Garmin watches track naps? Only 'sleep' at night between set hours. Fix this please, it's 2021! If Fitbit can do it surely Garmin can too.
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Ma self
(@bangsima) reported
@GarminFitness Hi, sorry, been there done that with the steps on the page and it changes nothing. Take a look at your forums, this is a widespread issue across your watches, but notably that of the fenix. Will contact your support.
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Siobhan Copeland
(@SioCope2002) reported
@GarminFitness has something happened to your connect app?my husband has synced his watch and two days data are missing from the app although they're on his watch. Help please!
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Kasia Jaworska
(@kasia_jaw) reported
@GarminFitness I need to move my final run from my training programme to a different day on my calendar. Unfortunately, it says I can’t and that it is you… I really don’t want to miss that challenge. Please help!
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Liz Olbrich
(@GWhizLiz) reported
So credit given where credit due @GarminFitness. It’s been a bad run with the Venu but it’s still a great device and you were quick to replace it no questions asked.
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Janine Tillett
(@janine_tillett) reported
@GarminFitness I noticed today that my walk(Activity Move) did not calculate any distance. All other measurements were fine(heart rate, steps,etc). What could be the issue?
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nogodsnomasters
(@nogodsnomaster7) reported
@GarminFitness $50 for the 745 and you still cannot fix the sleep tracker? Returning it - you're problems with this device are all over the internet.
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Steve Lee
(@SteveALee) reported
@GarminFitness Re car Garmin, is fixed - NTG5Star1 SW Ver 16/49.0 46.15. SD card is SD Karte Garmin MAP PILOT Europa 2017. Mercedes V8.0 Map 8.0. To be honest, just map updates would be good as errors are annoying. But SW update if it help with better diversion support
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