Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 6
Bordeaux, Nouvelle-Aquitaine 2
Blackburn, England 2
Oslo, Oslo County 1
Meyzieu, Auvergne-Rhône-Alpes 1
Nancy, ACAL 1
Seysses, Occitanie 1
Vannes, Bretagne 1
Massamagrell, Comunitat Valenciana 1
Issy-les-Moulineaux, Île-de-France 1
Coulommiers, Île-de-France 1
Saint-Nazaire, Pays de la Loire 1
Bremen, Bremen 1
Saint-Arnoult-en-Yvelines, Île-de-France 1
Frankfurt am Main, Hessen 1
Torrijos, Castilla-La Mancha 1
Milford, MA 1
Madrid, Comunidad de Madrid 1
Salisbury, England 1
Stoney Creek, ON 1
Lyon, Auvergne-Rhône-Alpes 1
Strasbourg, ACAL 1
Milhaud, Occitanie 1
Saintes, Nouvelle-Aquitaine 1
Cugnaux, Occitanie 1
Peace River, AB 1
Cuers, Provence-Alpes-Côte d'Azur 1
Le Havre, Normandie 1
Chepstow, Wales 1
Marriottsville, MD 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnKlacynski john klacynski (@JohnKlacynski) reported

    @GarminFitness Volume adjustment is not working on my venue 2. Yikes I’m using Spotify app

  • ericjsaunders Eric J Saunders (@ericjsaunders) reported

    @garmin is there a way to not count warmup and cool down times towards your pace? This is not a good indication of my true effort. @GarminFitness

  • phyblo Kholofelo Lek Molokomme (@phyblo) reported

    @sheldonjos @GarminFitness Shello its a problem and i blame the food😝😝😝😝

  • RobertRazavi Robert Razavi (@RobertRazavi) reported

    @Garmin @GarminFitness Ticket since March 23 <Ref:21549602K1> <Q#:1002452> for malfunctioning Forerunner 945. Was helped bigly but communication has ceased, not sure why? Please help! No reply to email anymore, was supposed to get basemap file, never received! Please action Thx

  • BostonPancakes Boston Pancake (@BostonPancakes) reported

    @GarminFitness @GarminFitness @garminconnect down again today. Any info would be appreciated. #hacked?

  • KjerstinL Kjerstin L (@KjerstinL) reported

    @GarminFitness Help! I am having trouble with the GPS of my Vivoactív 4--it frequently takes about 15-20 minutes for my watch to connect with GPS. Losing the data for the majority of my runs isn't great. Is there something I could do to prevent this happening in the future?

  • matsher75 Mat Sherlock (@matsher75) reported

    Me again @GarminUK @GarminFitness @Garmin Any progress on fixing the accuracy issues with my #Fenix6S that I highlighted last October? Issue raised 16/10/21 (158 days ago) Data you requested for testing shared 13/02/22 (38 days ago) PLEASE HELP!! ALL MY STATS ARE OUT!!

  • 1brwn 🛌 (@1brwn) reported

    @GarminFitness Hello, today I finally switched to Garmin from a brand that rhymes with Tidbit. One question, is it possible to select w/c apps push notification to the watch? ie. I don't want to get notifs from FB on my *watch* but I'd still want to get them on my *phone*. Help?

  • MeghanCouture Meghan Couture (@MeghanCouture) reported

    I wish I could tell my @GarminFitness watch that I am injured so it can stop making me feel bad about myself.

  • MYZONEmoves MyzoneMoves (@MYZONEmoves) reported

    @Ryan_Dsouza_ @whoop @GarminFitness Hi Ryan, those troubleshooting steps will help diagnose the issue to the strap or the module. They can also provide user tips or check on your warranty! Please DM if you have further questions.

  • SipheLDlamini Siphesihle Dlamini (@SipheLDlamini) reported from Hazyview, Mpumalanga

    @RushNdoda @GarminSA @GarminFitness Mina I used Super Glue.. never had a problem since🤞🏾

  • MrWilson Brent C. Wilson (@MrWilson) reported

    @GarminFitness I always complete my run, then add whatever shoes I wore. But I don't think that's where the problem lies. EVERY shoe I've ever tracked shows zero miles. That's many thousands of miles logged to a few dozen shoes that just *poof* disappeared.

  • MYZONEmoves MyzoneMoves (@MYZONEmoves) reported

    @Ryan_Dsouza_ @whoop @GarminFitness Hey Ryan! Sorry to hear your device is no longer tracking your HR accurately! Have you been able to contact Support through "help" in your mobile app?

  • charlieboyleaus Charlie Boyle (@charlieboyleaus) reported

    @GarminFitness is there a known issue at the moment with the iPhone app. It keeps crashing when I try to go into workouts to create a new on.

  • NIK_VENTURE NIK VENTURE (@NIK_VENTURE) reported

    @GarminFitness Thanks! Without a status you wonder if the problem is with your router or something local.

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