Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 3
Blackburn, England 2
Le Havre, Normandie 1
Chepstow, Wales 1
Marriottsville, MD 1
Deyvillers, ACAL 1
Genève, GE 1
Glasgow, Scotland 1
Albi, Occitanie 1
Darmstadt, Hessen 1
Pisa, Toscana 1
Lichfield, England 1
Rennes, Bretagne 1
Bordeaux, Nouvelle-Aquitaine 1
Dubai, Dubai 1
Lectoure, Occitanie 1
Le Pecq, Île-de-France 1
Dursley, England 1
Amadora, Distrito de Lisboa 1
Lund, Skåne län 1
Preston, England 1
Caen, Normandie 1
Vienna, Wien 1
Camaret-sur-Aigues, Provence-Alpes-Côte d'Azur 1
Tours, Centre-Val de Loire 1
Kristiansand, Vest-Agder Fylke 1
Dartmouth, NS 1
Échirolles, Auvergne-Rhône-Alpes 1
Blackwood, Wales 1
Sydney, NS 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Garmin_India Garmin India (@Garmin_India) reported

    @kushal297 @Garmin @GarminFitness Hi Kushal! You can connect with our Toll-Free Number: 1800-121-00-1818 if the problem continues.

  • kushal297 kushal bindra (@kushal297) reported

    @Garmin_India @Garmin @GarminFitness Last time I spoke to them they asked me to send a video with no real resolution. The problem is the garmin connect app since the sensor works fine with zwift

  • joechidzik Joe Chidzik (@joechidzik) reported

    @GarminFitness Thanks! This happens when I open the app from the upload notification. So issue occurs within the app

  • 123BruceLee7 Mr Lee (@123BruceLee7) reported

    @GarminFitness @GarminUK HELP!! My 235 has all of a sudden started significantly under recording calories

  • JWSpider Spider 🕷🇺🇸😷🏃🏻🚴🏻🚣🏻 🍺🇦🇹🇩🇪🇳🇱 (@JWSpider) reported

    @GarminFitness How long has @Garmin Connect been down? Website and app aren't working.

  • asher_ricky Ricky Asher (@asher_ricky) reported

    @GarminFitness @GarminSA @Garmin Is there any reason why my Garmin Venu won't connect to wifi (010 error)? From research it seems to be an error since 2019 with these devices..?

  • Sli_Y Uslindile Yengwa (@Sli_Y) reported

    Hi @GarminSA @GarminFitness I'm having trouble with the heart rate monitor on my forerunner 35 watch after installing the update it prompted me to install. Can I get some assistance or advice?

  • BenEmmons Dr. Ben Emmons (@BenEmmons) reported

    Hello @GarminFitness my forerunner 735xt keeps coming up blank after a run. I just went for an easy run at it had my heart rate over 193 bps somethings wrong with my watch help! #runnerproblems

  • patrickconnally Patrick Connally (@patrickconnally) reported

    @GarminFitness @NikeService @garminconnect this issue occurred again today. I completed a run, synced to my Garmin app/service, & the run has not synced to the Nike Run Club app (after 30 minutes). I have already dis, & re, connected the two services and syncing the data w/ no result.

  • Erob2424 eric robinson (@Erob2424) reported

    @GarminFitness you guys running slower then usual? Just did a 16km run on zwift and it shows up on strava but not loading to Garmin (tried disconnecting and reconnecting) just wondering if the server was backed up or something

  • DebWooArtist DebWooArtist (@DebWooArtist) reported

    @GarminFitness Have just done, with details of all the standard things you always recommend to fix app problems, that I've already tried to no avail.

  • xhale_dev Xhale Development (@xhale_dev) reported

    There appears to be a problem with @GarminFitness syncing across in the last hour. Other platforms are also reporting a problem so it looks like a Garmin issue rather than Xhale specific.

  • BigBear19997890 @BigBeard (@BigBear19997890) reported

    Hi @GarminUK @GarminFitness, I have a Garmin S60 watch that I purchased around Oct 2019 that has just suddenly stopped working. Please advise how long the warranty is for this watch and what the issue could be. Many thanks

  • jackjaackjack jack (@jackjaackjack) reported

    @GarminFitness why won't my fenix 6x pro connect to my phone anymore? OnePlus 7t. Please help, hugely irritating.

  • rdioshenanigans Shannon Geis (@rdioshenanigans) reported

    @GarminFitness Ok, it’s just a much slower pace, to the point where it’s hard to run that slow.

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