Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 2
Lille, Hauts-de-France 1
Brough, England 1
Exireuil, Nouvelle-Aquitaine 1
Marseille, Provence-Alpes-Côte d'Azur 1
Berlin, Land Berlin 1
Villefranche-sur-Saône, Auvergne-Rhône-Alpes 1
Le Cheylard, Auvergne-Rhône-Alpes 1
Ouhans, Bourgogne-Franche-Comté 1
Le Teil, Auvergne-Rhône-Alpes 1
Calais, Hauts-de-France 1
Charlieu, Auvergne-Rhône-Alpes 1
Strasbourg, ACAL 1
Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur 1
Hettenshausen, Bavaria 1
Lixheim, ACAL 1
Tours, Centre-Val de Loire 1
Jarny, ACAL 1
Jarrie, Auvergne-Rhône-Alpes 1
Farnham, England 1
Romilly-sur-Seine, ACAL 1
Lima, Provincia de Lima 1
Gilley, Bourgogne-Franche-Comté 1
Montbeton, Occitanie 1
Hautes-Bruyères, ACAL 1
Lyon, Auvergne-Rhône-Alpes 1
Metz, ACAL 1
Melbourne, VIC 1
Bordeaux, Nouvelle-Aquitaine 1
Miami, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Frazer_LD Frazer Lloyd-Davies (@Frazer_LD) reported

    @randysnachos @GarminFitness @Garmin It's a shambles isn't it? Having problems syncing AGAIN this morning and the only support is 'plug it in' and 'delete & reinstall'. No Garmin. Acknowledge it's broken and actually fix it. Infuriates me further that once a sync has failed that's it, you can't sync that again. 🤬

  • seansexton90 seansexton90 (@seansexton90) reported

    I love my Garmin Instinct Tactical. It’s a fantastic watch. I do have two questions I am hoping someone from the community can help me out with. 1) Is there a way to add solar to it? 2) As a disabled veteran who is wheelchair bound; how do I monitor hand cycle? @GarminFitness

  • joechidzik Joe Chidzik (@joechidzik) reported

    @GarminFitness Thanks! This happens when I open the app from the upload notification. So issue occurs within the app

  • AliciaHopkins Alicia 🥸 (@AliciaHopkins) reported

    @GarminFitness Do you take trade-ins?.maybe you can melt down the Instict I have and make a better product? Otherwise this POS is going in the trash and I'm going back to @polarissports..

  • patrickconnally Patrick Connally (@patrickconnally) reported

    @GarminFitness @NikeService @garminconnect this issue occurred again today. I completed a run, synced to my Garmin app/service, & the run has not synced to the Nike Run Club app (after 30 minutes). I have already dis, & re, connected the two services and syncing the data w/ no result.

  • PatricePhang Patrice Phang (Bedford) (@PatricePhang) reported

    @GenuinelyJo One last thing...if you decide to get a #Garmin watch, purchase a different band. The plastic/silicon bands #Garmin uses always irritate the skin on my wrist (rash), which was a well known problem with #Fitbits. @Garmin @GarminFitness has yet to address this sufficiently, IMO 😤

  • shotti_bolchi असुविधा के लिए खेद है 😜 (@shotti_bolchi) reported

    @GarminFitness My vivoactive3’s pedometer isn’t functioning properly. It doesn’t count the steps properly and by that I mean difference of 1k steps in 3.5k steps. I have updated the latest firmware but still no luck. On the other hand while I drive my car it counts steps. Help!

  • asher_ricky Ricky Asher (@asher_ricky) reported

    @GarminFitness @GarminSA @Garmin Is there any reason why my Garmin Venu won't connect to wifi (010 error)? From research it seems to be an error since 2019 with these devices..?

  • Sli_Y Uslindile Yengwa (@Sli_Y) reported

    Hi @GarminSA @GarminFitness I'm having trouble with the heart rate monitor on my forerunner 35 watch after installing the update it prompted me to install. Can I get some assistance or advice?

  • xhale_dev Xhale Development (@xhale_dev) reported

    There appears to be a problem with @GarminFitness syncing across in the last hour. Other platforms are also reporting a problem so it looks like a Garmin issue rather than Xhale specific.

  • richclever Rich Cleverley (@richclever) reported

    @GarminFitness It's back up now. The issue was 2 days ago so you've obviously fixed something since then.

  • MattC72 Matthew Cunningham (@MattC72) reported

    @Mitts1488 @Garmin Sal, I’d rather not, I am (was) very happy with garmin & it’s products up until now, let’s hope they rectify this problem. Customer service is everything. @GarminFitness

  • mlgkaju Kayra Temur (@mlgkaju) reported

    @TheTurkishLife @Garmin @GarminFitness Not even bad as 'Duolingo' i suppose

  • dtrageser Derek Trageser (@dtrageser) reported

    @Garmin Update: after a very fast online chat with a very nice customer support agent. I was able to receive a new watch to replace the new broken watch. Thank you @Garmin @GarminFitness for making this right.

  • drannewilson Dr Anne Wilson (@drannewilson) reported

    @corin_ja @GarminFitness @Strava Think there’s a glitch today!

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