Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:
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Online Features
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Tokyo, Tokyo Prefecture | 1 |
| La Teste-de-Buch, Nouvelle-Aquitaine | 1 |
| Arnsberg, NRW | 1 |
| La Farlède, Provence-Alpes-Côte d'Azur | 1 |
| Villefranche-de-Rouergue, Occitanie | 1 |
| Kunming, Yunnan Sheng | 1 |
| Jurbise, Wallonia | 1 |
| Cardiff, Wales | 1 |
| Munich, Bavaria | 1 |
| Audruicq, Hauts-de-France | 1 |
| Minneapolis, MN | 1 |
| Hot Springs Village, AR | 1 |
| Düsseldorf, NRW | 1 |
| Mimizan, Nouvelle-Aquitaine | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Cass
(@CassLynee) reported
from
Chicago, Illinois
@whatsnextdave @GarminFitness I just bought a cheap pedometer on Amazon because it has been so bad. To be fair it’s worse with run data than walking, and I could be using my Garmin watch for runs instead, I’ve just been stepping back from using it during the pandemic to give myself a break on pace.
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Adam Palmer
(@AdamPalmer91) reported
@GarminFitness It also doesn't explain why I have literally never had this issue before, and all of a sudden it has started doing it on every activity
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Luke Wilczynski
(@LukeWilcz) reported
from
Huddersfield, England
@JamesTurton @GarminFitness Had this message when trying to sign in for the last 3/4 hours now
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Steve
(@SSgt93) reported
Hey @GarminFitness I left Apple to come to back to you and there has been nothing but server issues since I’ve come back. Get a grip on it already. #garminconnect
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Chris Schenone
(@chrisrunrev) reported
from
Los Gatos, California
@GarminFitness system down for maintenance, planned return estimated time ?
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Liz
(@lizzy3091705) reported
@GarminFitness I'm doing the walking one, can't work out why my activities aren't showing up in the progress bar for this challenge? Is there an issue?
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Keith Charlton
(@KeithDCharlton) reported
from
Coussay-les-Bois, Nouvelle-Aquitaine
@rob_cox3 @GarminFitness @GarminUK My 910 did the same Rob, elevation was all over the place. There was some help given in a forum somewhere I think but it didn't work. I climb the equivalent of Everest every run
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Brett A. Zekowski
(@BZekowski) reported
from
Flower Hill, New York
@GarminFitness app is down again?
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JE
(@JayElbaz) reported
created a @Garmin workout and it won’t sync from the app to my watch and i just don’t have the head to manually lap intervals. need help please! @GarminFitness #runchat
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Krishna Priyadarshi
(@kpdarshi) reported
from
Clayville, Gauteng
@FitbitSupport Stop fooling your customer, when you knew the problem then there is no point in beating around the bush, I contacted 5 months back as well and then also you didn’t had any ETA, isn’t it’s shameful for a company like @fitbit , I’m getting enough reason to move to @GarminFitness
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Luigi Griffo
(@luigigriffo90) reported
@GarminFitness @El_Bart_xD Do you have an update on this issue and if it’ll be fixed? It is pretty clear that the heart rate readings are totally off with the 12.20 software and hence the Vo2 Max are screwed up. I lost 3 points in 1 month.
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Kimberley Saint 🐝
(@KimberleySaint) reported
from
Manchester, England
My running watch (Forerunner 35) is poorly 😭 Used their web form to contact @GarminUK Tues 8 Aug & no reply... I am desperate for a fix! Is there a long wait for help @GarminFitness ? I’m losing faith in you & it’s sad when your products are the market leader #garmin
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Robert Shanahan
(@rshanahan1990) reported
@GarminFitness Not doubled on Connect. I found a note on MFP's status page saying they're aware of the issue
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Adam Palmer
(@AdamPalmer91) reported
@GarminFitness I have already read this, and do not believe any of the answers to fix this. One of my activities it was about an hour in before it shot up to normal, so warming up beforehand is unlikely to do much. I am cycling so there is basically no movement of the watch on my wrist
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Sole Cycling
(@solecycling) reported
Dear @GarminFrance @GarminFitness @GarminCycling my HR ******** my Fenix has started to drop out intermittently. I have changed the battery but same issue. Do you have any idea what I can do? Thanks
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