Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:
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Online Features
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 3 |
| Blackburn, England | 2 |
| Marriottsville, MD | 1 |
| Deyvillers, ACAL | 1 |
| Genève, GE | 1 |
| Glasgow, Scotland | 1 |
| Albi, Occitanie | 1 |
| Darmstadt, Hessen | 1 |
| Pisa, Toscana | 1 |
| Lichfield, England | 1 |
| Rennes, Bretagne | 1 |
| Bordeaux, Nouvelle-Aquitaine | 1 |
| Dubai, Dubai | 1 |
| Lectoure, Occitanie | 1 |
| Le Pecq, Île-de-France | 1 |
| Dursley, England | 1 |
| Amadora, Distrito de Lisboa | 1 |
| Lund, Skåne län | 1 |
| Preston, England | 1 |
| Caen, Normandie | 1 |
| Vienna, Wien | 1 |
| Camaret-sur-Aigues, Provence-Alpes-Côte d'Azur | 1 |
| Tours, Centre-Val de Loire | 1 |
| Kristiansand, Vest-Agder Fylke | 1 |
| Dartmouth, NS | 1 |
| Échirolles, Auvergne-Rhône-Alpes | 1 |
| Blackwood, Wales | 1 |
| Sydney, NS | 1 |
| Southampton, England | 1 |
| Grenoble, Auvergne-Rhône-Alpes | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Darcy Totten
(@Miss_Mausie) reported
Okay. It’s been a week. I can’t sign in to my @Garmin app, can’t get customer support on the website, have tried about ten different fixes found in group chats, uninstalled and reinstalled and what is even happening anymore?! This is so frustrating!!! @GarminFitness
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Mat Sherlock
(@matsher75) reported
Hi again @GarminUK @GarminFitness @Garmin still no progress on fixing the accuracy issues with my #Fenix6S, and yesterday's inaccuracy was amazing!!! Issue raised 16/10/22 (151 days ago) Data you requested for testing shared 13/02/22 (31 days ago) *ALL MY STATS ARE OUT!!
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Bertie B
(@bertie_bhoy) reported
That's my second VivoActive 3 stopped working in 3 years - the last time @Garmin @GarminFitness @GarminUK told me as I was 2 weeks outside warranty I would have to buy a brand new one. Wont be doing this time. Terrible.
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Mat Sherlock
(@matsher75) reported
Me again @GarminUK @GarminFitness @Garmin Any progress on fixing the accuracy issues with my #Fenix6S that I highlighted last October? Issue raised 16/10/21 (158 days ago) Data you requested for testing shared 13/02/22 (38 days ago) PLEASE HELP!! ALL MY STATS ARE OUT!!
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OnionWeed
(@OnionWeed) reported
@gsvalentine @GarminFitness same here. glitch earlier today (~10-11am Melbourne time). Now unable to get to garmin connect to check my stats.
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Sahil Ratra
(@sahilratra2002) reported
@Garmin @GarminFitness I have a Garmin Vivofit 2 fitness tracke. The strap needs a replacement and I have been searching for it from a long time but since the product has been discontinued ,I have not been able to find one. Can you help with the same?
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Katy Dickson
(@katy_dickson) reported
Hi @Garmin @GarminFitness @garminau hoping someone can help me resolve a charging/battery issue with vivoactive4s. Chat not available and left endlessly on hold when I call.
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Quip Witted
(@QuipWitted) reported
@MrWilson @GarminFitness I have a Garmin Vivoactive HR that is nearly 6 years old and never had an issue. It uses the four brass contacts, something similar on the Fenix?
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Mat Sherlock
(@matsher75) reported
Me again @GarminUK @GarminFitness @Garmin Any progress on fixing the accuracy issues with my #Fenix6S that I highlighted last October? Issue raised 16/10/21 (160 days ago) Data you requested for testing shared 13/02/22 (40 days ago) PLEASE HELP!! ALL MY STATS ARE OUT!!
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JustinB
(@AWildPossum) reported
@GoFahr @GarminFitness same problem here...
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john klacynski
(@JohnKlacynski) reported
@GarminFitness Volume adjustment is not working on my venue 2. Yikes I’m using Spotify app
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jack micholic
(@J_Marv23) reported
To all my @GarminFitness people— I just connected my Strava account to my Garmin Connect, logged in on Strava and synced my account, but my workout from a few hours earlier isn’t showing up on my Strava feed. Help? Advice?
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Mat Sherlock
(@matsher75) reported
@GarminUK DM’ed… please let’s find an answer… 149 days to fix an issue like this is disgraceful customer service.. if you can’t fix it give me a device that works and that can accurately track my distance! @GarminFitness @Garmin
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MegOmyeggo
(@earlyaprilfool) reported
@GarminFitness I really need to know if you support #NightShift before I plunk down a bunch of money for one. I have found forums, with the newest entries being from 2 years ago, but people are saying the forerunner and the Venu don't work for #NightShift is this still true?
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Mat Sherlock
(@matsher75) reported
@GarminUK @GarminFitness @Garmin I have to chase regularly for a response because otherwise I get nothing. I've seen no fix. I've seen no progress. You won't even give me a target date for resolution. All of my stats are out, and you're doing nothing to resolve. Please help.
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