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Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Marietta, GA 1
Anderlecht, Brussels Capital 1
Atlanta, GA 1
Portsmouth, England 1
Montréal-la-Cluse, Auvergne-Rhône-Alpes 1
Prague, Praha 1
Boulay-Moselle, ACAL 1
Lille, Hauts-de-France 1
Brough, England 1
Exireuil, Nouvelle-Aquitaine 1
Marseille, Provence-Alpes-Côte d'Azur 1
Berlin, Berlin 1
Villefranche-sur-Saône, Auvergne-Rhône-Alpes 1
Le Cheylard, Auvergne-Rhône-Alpes 1
Ouhans, Bourgogne-Franche-Comté 1
Le Teil, Auvergne-Rhône-Alpes 1
Calais, Hauts-de-France 1
Charlieu, Auvergne-Rhône-Alpes 1
Strasbourg, ACAL 1
Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur 1
Hettenshausen, Bavaria 1
Lixheim, ACAL 1
Paris, Île-de-France 1
Tours, Centre 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • whakkee
    Marga (@whakkee) reported

    @GarminFitness I wrote “the status page wrongfully says there’s no problem”, so of course you don’t see a problem there. Also, there was a problem *yesterday*. I wore that 22 hours ago. There’s no problem now, or at least not for me.

  • yawn_so_retro
    Age Of Apocalypse (@yawn_so_retro) reported

    @GarminFitness The December walking challenge didn't register my recorded miles. Any idea how to fix this?

  • luigigriffo90
    Luigi Griffo (@luigigriffo90) reported

    @GarminFitness @El_Bart_xD Do you have an update on this issue and if it’ll be fixed? It is pretty clear that the heart rate readings are totally off with the 12.20 software and hence the Vo2 Max are screwed up. I lost 3 points in 1 month.

  • joeyjkim_
    Joseph Kim (@joeyjkim_) reported

    @Garmin @GarminFitness please allow the connect app to analyze data from devices while offline. A lot of military folks use your product in areas where network access is restricted and it makes your mobile apps completely obsolete

  • NCGal333
    Beaver (@NCGal333) reported

    @Garmin @GarminFitness Why all of a sudden would my Vivosmart HR+ revert to 0 on the steps counter? It is now officially annoying! Any help is appreciated, never had any trouble til this week and it keeps resetting to 0.

  • jairamc
    Jairam Chandar (@jairamc) reported

    @GarminFitness I’m unable to login to connect app on my phone. Status page says everything is ok. What’s going on?

  • ctmarcom
    Coreen Tossona (@ctmarcom) reported

    @GarminFitness I have the Forerunner 45S, love the watch but it unsyncs w/my phone all the time & I have trouble resyncing. Any solutions? I have an iPhone SE but it did the same w/my previous phone too.

  • JayElbaz
    JE (@JayElbaz) reported

    created a @Garmin workout and it won’t sync from the app to my watch and i just don’t have the head to manually lap intervals. need help please! @GarminFitness #runchat

  • Petesmith66
    Peter Smith (@Petesmith66) reported

    I swear @GarminFitness spends more time down than actually working

  • DhimanDotKumar
    Dhiman Kumar (@DhimanDotKumar) reported

    @andyact @Garmin_India @GarminFitness Looks like someone has broken Eluid Kipchoge under 2 hours, 42 K marathon record.

  • glhardy
    Gemma Smith (Hardy) (@glhardy) reported

    @GarminFitness is the @garminconnect app down? I just get a running man... hacked again?

  • SSgt93
    Steve (@SSgt93) reported

    Hey @GarminFitness I left Apple to come to back to you and there has been nothing but server issues since I’ve come back. Get a grip on it already. #garminconnect

  • rshanahan1990
    Robert Shanahan (@rshanahan1990) reported

    @GarminFitness Not doubled on Connect. I found a note on MFP's status page saying they're aware of the issue

  • AddUserSudo
    Nezavisni kandidat Смјеран Редов (@AddUserSudo) reported

    Garmin Vivoactive 4 does not have an always on backlight option available. Wtf is wrong with you @GarminFitness ?

  • AdamPalmer91
    Adam Palmer (@AdamPalmer91) reported

    @GarminFitness It also doesn't explain why I have literally never had this issue before, and all of a sudden it has started doing it on every activity

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