Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:
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Online Features
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 6 |
| Bordeaux, Nouvelle-Aquitaine | 2 |
| Blackburn, England | 2 |
| Oslo, Oslo County | 1 |
| Meyzieu, Auvergne-Rhône-Alpes | 1 |
| Nancy, ACAL | 1 |
| Seysses, Occitanie | 1 |
| Vannes, Bretagne | 1 |
| Massamagrell, Comunitat Valenciana | 1 |
| Issy-les-Moulineaux, Île-de-France | 1 |
| Coulommiers, Île-de-France | 1 |
| Saint-Nazaire, Pays de la Loire | 1 |
| Bremen, Bremen | 1 |
| Saint-Arnoult-en-Yvelines, Île-de-France | 1 |
| Frankfurt am Main, Hessen | 1 |
| Torrijos, Castilla-La Mancha | 1 |
| Milford, MA | 1 |
| Madrid, Comunidad de Madrid | 1 |
| Salisbury, England | 1 |
| Stoney Creek, ON | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Strasbourg, ACAL | 1 |
| Milhaud, Occitanie | 1 |
| Saintes, Nouvelle-Aquitaine | 1 |
| Cugnaux, Occitanie | 1 |
| Peace River, AB | 1 |
| Cuers, Provence-Alpes-Côte d'Azur | 1 |
| Le Havre, Normandie | 1 |
| Chepstow, Wales | 1 |
| Marriottsville, MD | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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stephen deerness
(@stephendeerness) reported
@GarminUK @GarminFitness hi, can someone please help my approach s62 says connected to BT and connected to golf app but won’t sync in golf app also says not connected in the connect app. So far I’ve reset phone, watch and also unpaired and repaired which worked for about 5 mins
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Philip Browne
(@philipbrowne21) reported
@GarminFitness is there a current issue with garmin connect. Contstantly crashing since last night
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Matt Keighley
(@arkestra1976) reported
@GarminFitness Hey! Yeah, that's when the problem started, up until the latest update it had been working fine but now it's lost all the data for my previous workouts and won't save new data. Disappointing as I've only had my watch a couple of months and had been enjoying it up to that point.
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Tom kavanagh
(@tomkav09) reported
Looking for some help...bought earphones for my garmin watch. They are found by the watch but when I try to use them to play music they won’t connect. Any ideas?? @Garmin @GarminFitness #wannagoforarun
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Nick Costanzo
(@DeltaNick) reported
@GarminFitness @Garmin Connect broken for Approach S62 after update. Watch connected to Iphone 12, Garmin golf connected, Connect shows no connection. Reset didn't help.
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The Prenna
(@The_Prenna) reported
Imagine being a company and issuing a software update that decimates your product's battery life and your response to consumers is "lol **** u, buy a new device". If you're @GarminFitness @garminau you don't have to imagine. #VivoActive3
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El famosísimo E.L.D.
(@elidiomaro) reported
@GarminFitness Since the last update, My Forerunner 945 do not track correctly the bicycle distance when the lock button is on. Today did a tri event and the cycling distance was wrong because i forget to not auto lock, but this is a garmin problem. Regards
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Simon Fitzgerald
(@Bargainhunter85) reported
@GarminFitness Hi i keep having the blue tooth drop out could you send me a help link? Thanks
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Rachel C
(@raccas81) reported
Hey @GarminFitness how are you supposed to get some help in regards to a faulty watch when there is no one available on the chat line during the week and I was on hold for a total of an hour while waiting to speak to someone??
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Andy Morgan
(@andymorgan) reported
@PinkTaxiRunner @GarminFitness They DM'd me so I have a 'fix' for now. Hopefully it doesn't happen again but we will see.
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Craig Symon
(@craigsymon) reported
@Garmin @GarminFitness Unusually poor service from @Garmin. They received my faulty Forerunner watch on 12th Match but it will be at least May before I receive a warranty replacement! What do I do until then.... Poor show!
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Christina
(@cb2705) reported
@GarminFitness my 645 disconnects from my AirPods when I select Run to start my run. I have to go back into settings and reset every time. How can I fix this permanently?
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Eddie C
(@Eddie_C_1973) reported
@Garmin @GarminFitness SW Version 7.70 is sucking the life out of the battery in my Vivioactive 3. Others having this issue?
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Paul Tomblin
(@XcskiPaul) reported
@GarminFitness @dcrainmakerblog Switching from GPS+Gallileo to GPS+GLONASS seems to have cured the problem.
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Deepak Babu P R
(@prdeepakbabu) reported
@GarminFitness Thanks for the tip. The vibration was pretty alarming. Would help if watch could recommend something to act on immediately without creating more panic. Calling a doctor seems obvious but something that can be done quickly to alleviate the high HR might be helpful too.
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