Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 4
Strasbourg, ACAL 2
Lyon, Auvergne-Rhône-Alpes 2
Bordeaux, Nouvelle-Aquitaine 2
Calais, Hauts-de-France 1
Charlieu, Auvergne-Rhône-Alpes 1
Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur 1
Hettenshausen, Bavaria 1
Lixheim, ACAL 1
Tours, Centre-Val de Loire 1
Jarny, ACAL 1
Jarrie, Auvergne-Rhône-Alpes 1
Farnham, England 1
Romilly-sur-Seine, ACAL 1
Lima, Provincia de Lima 1
Gilley, Bourgogne-Franche-Comté 1
Montbeton, Occitanie 1
Hautes-Bruyères, ACAL 1
Metz, ACAL 1
Melbourne, VIC 1
Miami, FL 1
Oslo, Oslo County 1
Meyzieu, Auvergne-Rhône-Alpes 1
Nancy, ACAL 1
Seysses, Occitanie 1
Vannes, Bretagne 1
Massamagrell, Comunitat Valenciana 1
Issy-les-Moulineaux, Île-de-France 1
Coulommiers, Île-de-France 1
Saint-Nazaire, Pays de la Loire 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • JoeMorecroft Joe Morecroft (@JoeMorecroft) reported

    It still fathoms me how buggy @GarminFitness products are and they're still the no. 1 brand for run and cycle tracking

  • Flokkz4 FloK (@Flokkz4) reported

    @GarminFitness Very bad idea that you are not counting Zwift recorded and uploaded rides towards your batches anymore. Fenching your systems will not help you growing your community. Hope you have plans to change this asap again.

  • randysnachos ihavetwocats (@randysnachos) reported

    @GarminFitness you’ve had a known issue w/ Spotify sync for a year+ and haven’t fixed it? Look on @Garmin message board people so frustrated they’re selling their watches and swearing off your brand forever. I’m so close to doing so myself. What the hell? Get it together

  • AliciaHopkins Alicia 🥸 (@AliciaHopkins) reported

    @GarminFitness Do you take trade-ins?.maybe you can melt down the Instict I have and make a better product? Otherwise this POS is going in the trash and I'm going back to @polarissports..

  • Frazer_LD Frazer Lloyd-Davies (@Frazer_LD) reported

    @randysnachos @GarminFitness @Garmin It's a shambles isn't it? Having problems syncing AGAIN this morning and the only support is 'plug it in' and 'delete & reinstall'. No Garmin. Acknowledge it's broken and actually fix it. Infuriates me further that once a sync has failed that's it, you can't sync that again. 🤬

  • tomwwolf tom w wolf (@tomwwolf) reported

    RE:Fitness wearables. I have been a longtime fan of fitness wearables, starting with a @GarminFitness Vivosmart in 2015. By the end of 2016 I had switched to a @Fitbit for two reasons: 1) Multiple broken Vivosmart display failures and resulting replacements, 1/8

  • PaulKellam_2 Paul Kellam (@PaulKellam_2) reported

    @GarminFitness any idea when you will fix updates to VO2 max and Training Status - not working since your last software update. It has been reported as an issue several times on Garmin's website but no solution from you.

  • Shirleymlawson Shirley Lawson (@Shirleymlawson) reported

    @GarminFitness 3 support advisors giving contradictory advice, not helpful. Garmin 45s with HR alert not working. Need it to beep if HR >100. Possible or not possible, simple answer please

  • btp34 Brett P (@btp34) reported

    @GarminFitness Very poor planning and insight to have bigger bands available for other devices but not the Forerunner 45

  • richclever Rich Cleverley (@richclever) reported

    @GarminFitness It's back up now. The issue was 2 days ago so you've obviously fixed something since then.

  • Michael_Arter Michael Arter (@Michael_Arter) reported

    @GarminFitness 1/2 hi guys . I’m swimming with a Vivoactive 4. Quite often it miscounts a swimming lap - either misses one or adds an additional . I had an Apple Watch for years and this was never an issue. Why doesnt your software include sanity checks .

  • Iam_Sujoy Sujoy Chakraborty (@Iam_Sujoy) reported

    @GarminFitness your gps tracking is again an issue. Similar to the one we faced on 1st Jan 21. Please get it fixed.

  • PatricePhang Patrice Phang (Bedford) (@PatricePhang) reported

    @GenuinelyJo One last thing...if you decide to get a #Garmin watch, purchase a different band. The plastic/silicon bands #Garmin uses always irritate the skin on my wrist (rash), which was a well known problem with #Fitbits. @Garmin @GarminFitness has yet to address this sufficiently, IMO 😤

  • bindian0509 भरत | Bharat | ਭਾਰਤ | بھارت (@bindian0509) reported

    @Garmin Got my vivoactive casing damaged any chance I can get a fix :-( Loved my Garmin since 2018 now it's broken. @GarminFitness @Garmin_India #Garmin

  • zepy32 Zack (@zepy32) reported

    @GarminFitness @Garmin How can one of the biggest selling points of your watches (@Spotify syncing) be completely broken for nearly a year now with no real fix. As someone who just bought one, for that feature I'm pretty annoyed. Not a single reset, reinstall, or restart helps.

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