Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:
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Online Features
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Boulay-Moselle, ACAL | 1 |
| Lille, Hauts-de-France | 1 |
| Brough, England | 1 |
| Exireuil, Nouvelle-Aquitaine | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| Berlin, Land Berlin | 1 |
| Villefranche-sur-Saône, Auvergne-Rhône-Alpes | 1 |
| Le Cheylard, Auvergne-Rhône-Alpes | 1 |
| Ouhans, Bourgogne-Franche-Comté | 1 |
| Le Teil, Auvergne-Rhône-Alpes | 1 |
| Calais, Hauts-de-France | 1 |
| Charlieu, Auvergne-Rhône-Alpes | 1 |
| Strasbourg, ACAL | 1 |
| Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur | 1 |
| Hettenshausen, Bavaria | 1 |
| Lixheim, ACAL | 1 |
| Paris, Île-de-France | 1 |
| Tours, Centre-Val de Loire | 1 |
| Jarny, ACAL | 1 |
| Jarrie, Auvergne-Rhône-Alpes | 1 |
| Farnham, England | 1 |
| Romilly-sur-Seine, ACAL | 1 |
| Lima, Provincia de Lima | 1 |
| Gilley, Bourgogne-Franche-Comté | 1 |
| Montbeton, Occitanie | 1 |
| Hautes-Bruyères, ACAL | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Metz, ACAL | 1 |
| Melbourne, VIC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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JP
(@peters99) reported
@GarminFitness The Edge 830 has the worst UI/UX. Please improve before releasing another product.
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Aoife Kelly
(@un_lil) reported
@GarminFitness my adored Fenix 5s died earlier and won't turn back on. Please send help/replacement. Getting really warm when plugged in. Won't connect to express. Need it for marathon training. Devastated. #garminhelp #Fenix
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Steve_382
(@Steve_382) reported
@GarminFitness @garminconnect Not working again.
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Kirsten Begg-Swider
(@cyclocrossgal) reported
@rusto88 @GarminFitness @GarminCycling It is a stuck Down button plus who knows what else. It is going back to Garmin today for some kind of wizardry. Meanwhile I am about to go away on a 3wk work trip with no watch!
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Dimitri
(@Dimkal) reported
@GarminFitness Hi! I was hoping to get a replacement band on my wife’s forerunner 35 but we don’t have the serial number any longer. Can you help?
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Matthew Jarrold
(@mrmrjarrold) reported
from
Liverpool, England
@GarminUK @GarminFitness I’ve referenced Garmin Support pages but can’t find out if WhatsApp is compatible with GARMIN VENU watch. I get notifications for everything else just not WhatsApp messages. Can anybody help pl??
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Former Marathon Runner
(@miss_gamu) reported
@GarminFitness @Garmin I have a FR35, I just noticed that the app has not been recording HR and sleep data for over weeks now. How do I fix this? TIA.
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Wouter Klok
(@wouterklok) reported
@GarminFitness Hi, my wristband of my Vivoactive 3 Music suddenly broke. As I’m in the middle of a training session for my 1st marathon, wondered if you could help me with a voucher for a replacement offer? Cheers. Wouter
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Rafael E
(@rsantiagotoro) reported
The worst quality watch ... But with good marketing. Very disappointed in customer service. @Garmin @GarminFitness
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Tim Van Poecke
(@TvPoecke) reported
@GarminFitness @StravaSupport, since I got my new Garmin Fenix, the syncing between your apps stopped working. I reconnected both multiple times, but still not working. any tips?
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Shannon Jaye
(@shan_jaye) reported
@GarminFitness No, I am only using the default now. No error for the default watchface.
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Dan MacDonald
(@danmac800) reported
from
Windsor, Ontario
So my new fit bit thingie counted over 2300 steps on my car ride. Ummm….Neat? But Also: Defeats the purpose entirely. “Bye, fit bit thingie. To the junk drawer you go until I throw you on the trash ten years from now when I clean the drawer out!” @Garmin @GarminFitness #Garmin
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Jeffrey Walrod
(@jeffreywalrod) reported
@GarminFitness Did you ever think saying "poor performance" under VO2 max after what I consider a good run is very defeating? Every time I see that it makes me not want to run which translates to not purchasing your products
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Shannon Jaye
(@shan_jaye) reported
@GarminFitness My Venu shows an "IQ!" error when I flick my wrist instead of my watchface after a system update last week... I tried to get help through chat support but nothing was helping... 😔
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Kirsten Begg-Swider
(@cyclocrossgal) reported
@rusto88 @GarminFitness @GarminCycling Crosses fingers. Powers down the watch. Narrator: "Every year, on the anniversary, the same woman would return to the watch to see if just, for once, maybe this would be the year that her Garmin came back to life."
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