Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:
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Online Features
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 6 |
| Barcelona, Catalunya | 5 |
| Bogotá, Distrito Capital de Bogotá | 3 |
| Alicante, Comunitat Valenciana | 3 |
| Amsterdam, nh | 3 |
| Madrid, Comunidad de Madrid | 3 |
| São Paulo, SP | 2 |
| Valencia, Comunitat Valenciana | 2 |
| Tower Hamlets, England | 2 |
| London, England | 2 |
| Romans-sur-Isère, Auvergne-Rhône-Alpes | 2 |
| Brussels, Bruxelles-Capitale | 2 |
| Brasília, DF | 2 |
| Marseille, Provence-Alpes-Côte d'Azur | 2 |
| New York City, NY | 2 |
| Lyon, Auvergne-Rhône-Alpes | 2 |
| Guadalajara, Castilla-La Mancha | 1 |
| Calafell, Catalunya | 1 |
| Aubagne, Provence-Alpes-Côte d'Azur | 1 |
| Fuenlabrada, Comunidad de Madrid | 1 |
| Donostia / San Sebastián, Euskal Autonomia Erkidegoa | 1 |
| Pulborough, England | 1 |
| Audincourt, Bourgogne-Franche-Comté | 1 |
| Saint-Sébastien-sur-Loire, Pays de la Loire | 1 |
| Beaverton, OR | 1 |
| Clermont, Hauts-de-France | 1 |
| Brest, Bretagne | 1 |
| Gournay-sur-Marne, Île-de-France | 1 |
| Milan, Lombardia | 1 |
| Perpignan, Occitanie | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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ZiWeng Mak
(@makziweng) reported
@GarminFitness I connect with my iPod Touch right now it work fine. I have tried with other Android still same issue. Both device connected but after I close the app and open again it won't connect anymore. Can check for me my watch is register only with my account? I pair it after Dec 15. DM.
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ZiWeng Mak
(@makziweng) reported
@GarminFitness I connect with my iPod Touch right now it work fine. I have tried with other Android still same issue. Both device connected but after I close the app and open again it won't connect anymore. Can check for me my watch is register only with my account? First pair after Dec 15. DM.
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Rebecca Barber
(@rebthebarber) reported
@GarminFitness Yes, alas, I just updated it before this run, so I don't believe that's the issue.
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Marie-Louise Klomp
(@MLKlomp) reported
@GarminFitness Why does my Garmin vivo actif 4 no longer starts automatically walking exercises? There were some SW updates. Can they be the problem? Please let me know!
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Coreen Tossona
(@ctmarcom) reported
@GarminFitness Thx for responding! The main problem is it disconnects all the time, seemingly for no reason, then I have to take many steps to get it to connect again. Is it the app or the watch that’s glitchy? And is there a solution?
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BarefootJax
(@BarefootJax) reported
Is #garminconnect down? Device connected to iPhone & synced but not downloading run data. @GarminFitness @GarminUK @garminconnect
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Coreen Tossona
(@ctmarcom) reported
@GarminFitness I have the Forerunner 45S, love the watch but it unsyncs w/my phone all the time & I have trouble resyncing. Any solutions? I have an iPhone SE but it did the same w/my previous phone too.
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Tacx Support
(@TacxSupport) reported
@nuebelm @GarminFitness We are sorry to see that you have this issue. Can you tell us what your ticket number is of the email that you have send?
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Rebecca Barber
(@rebthebarber) reported
@GarminFitness I am having issues with long runs on my Forerunner 35 being corrupted and unable to be uploaded. It's not that old, what may be causing the issue?
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Peter Smith
(@Petesmith66) reported
I swear @GarminFitness spends more time down than actually working
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Wilson Adams
(@WilsonAdams_) reported
@GarminFitness Connect app is held back so much by poor UI design. So much potential but such a pain to navigate.
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Rob McKillip
(@rcmckill) reported
@rgierut I can't understand how @GarminFitness can be this bad. They have access to massive amounts of fitness data from millions of users, yet they are unable to track fitness over time? Doing a reasonable job is easy. I also noticed they don't track climbing at all either.
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Prof Brendan Godley
(@BrendanGodley) reported
I wonder how I get @Garmin @GarminFitness help. System isnt working for me but cant find a helpdesk.
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ZiWeng Mak
(@makziweng) reported
@GarminFitness I connected with my iPod Touch it work fine. I have tried with other Android still same issue. Both device connected but after I close the app and open again it won't connect anymore. Can check for me my watch is register only with my account? First pairing is after Dec 15. DM.
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Feralina Cat
(@FeralinaCat) reported
@FitbitSupport Thanks for absolutely nothing! Not only did you not solve my problem with your product but, the chat session was abruptly ended! Any @GarminFitness reps out there want to sell me on your device over @Fitbit 😡🤬😡
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