Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 6
Bordeaux, Nouvelle-Aquitaine 3
Lyon, Auvergne-Rhône-Alpes 2
Metz, ACAL 1
Melbourne, VIC 1
Miami, FL 1
Oslo, Oslo County 1
Meyzieu, Auvergne-Rhône-Alpes 1
Nancy, ACAL 1
Seysses, Occitanie 1
Vannes, Bretagne 1
Massamagrell, Comunitat Valenciana 1
Issy-les-Moulineaux, Île-de-France 1
Coulommiers, Île-de-France 1
Saint-Nazaire, Pays de la Loire 1
Bremen, Bremen 1
Saint-Arnoult-en-Yvelines, Île-de-France 1
Frankfurt am Main, Hessen 1
Torrijos, Castilla-La Mancha 1
Milford, MA 1
Madrid, Comunidad de Madrid 1
Salisbury, England 1
Stoney Creek, ON 1
Strasbourg, ACAL 1
Milhaud, Occitanie 1
Saintes, Nouvelle-Aquitaine 1
Cugnaux, Occitanie 1
Peace River, AB 1
Cuers, Provence-Alpes-Côte d'Azur 1
Le Havre, Normandie 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • mowatb Barry Mowat (@mowatb) reported

    @GarminFitness @GarminUK how lings connect down for?

  • jkmhenry John Henry (@jkmhenry) reported

    @GarminFitness greetings, I have a forerunner 645 and the wrist heart rate seems to be going a bit wonky of late. Anything to do to fix?

  • bindian0509 भरत | Bharat | ਭਾਰਤ | بھارت (@bindian0509) reported

    @Garmin Got my vivoactive casing damaged any chance I can get a fix :-( Loved my Garmin since 2018 now it's broken. @GarminFitness @Garmin_India #Garmin

  • TheRealIJM Iain John Morrison 🇻🇨🏴󠁧󠁢󠁳󠁣󠁴󠁿📸🚵🏻‍♂️ (@TheRealIJM) reported

    @willpoole @GarminFitness @GarminUK Broken, mine says I've done 3,423 steps which is rubbish because I've not been anywhere near that active today.

  • IMFletcher2 Masked Fletch 😷 (@IMFletcher2) reported

    New computer, same piece of **** connection issues with the @GarminFitness Forerunner. Some things never change.

  • Kineets Kineta Kelsall (@Kineets) reported from Tottenham, England

    @GarminFitness hey, I can’t connect my headphones/music to the Garmin Vivoactive 4 series - please can you help? I’ve disconnected from my phone etc.

  • KannanPillai18 Kannan Pillai (@KannanPillai18) reported

    @GarminFitness Service in india is very worst for Garmin watch. Jst 4r replacement of dis products it's taking more den 3 months. Thought I hve nt rec'd my product OR any proper feedback on d status of my product 4rm d service center. Then wat is d use of Purchasing dis product.

  • Lloydy_2020 Paul Lloyd (@Lloydy_2020) reported

    Is it a GPS problem? Just put GPS on and went outside to get signal. Full signal and it was ‘ready’ pressed start, calories started to count. But the GPS doesn’t work indoor? So frustrating.. @GarminUK @GarminFitness can someone help..

  • biancalprice Bianca Price (@biancalprice) reported

    @GarminFitness hi, I can't update my weight manually in the Garmin connect app. When I click the add weight button I get loading wheel then the screen stays black. Anything I can do to fix this?

  • jodirstar Jodi (@jodirstar) reported

    @GarminFitness - My Garmin Connect isn’t working.....is the site down?

  • IMFletcher2 Masked Fletch 😷 (@IMFletcher2) reported

    @JoelFerebee @GarminFitness Never recognizes when I plug in to charge. Bluetooth works. Plugging in always gives an error.

  • Shirleymlawson Shirley Lawson (@Shirleymlawson) reported

    @GarminFitness 3 support advisors giving contradictory advice, not helpful. Garmin 45s with HR alert not working. Need it to beep if HR >100. Possible or not possible, simple answer please

  • sina_cb Sina (@sina_cb) reported

    @Garmin @GarminFitness Could you please fix the Persian font on your Venu watches (and possibly others too)? All my Persian notifications are all messed up. :( It's missing a few characters, and some characters don't show up as they should.

  • On2Whls Social Distance on 2 Whls (@On2Whls) reported

    @GarminFitness if you throw a live track error, why do you not also provide some feedback on how to fix the problem?

  • sanguinesongs1 sanguinesongs (@sanguinesongs1) reported

    @GarminFitness Hello! Any info or links that help new users understand how you calculate things like Calories burned, Wattage etc? Just picked up a 530 for my bike and want to get a better understanding. Right now it's doubling the calories that other apps say I used. Thanks!

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