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Garmin Connect

Garmin Connect status: device issues and outage reports

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Full Outage Map

Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

Problems in the last 24 hours

The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Garmin Connect users through our website.

  • 20% App Crashing (20%)
  • 20% Website Down (20%)
  • 20% Errors (20%)
  • 16% Online Features (16%)
  • 16% Device Failure (16%)
  • 8% Sign in (8%)

Live Outage Map

The most recent Garmin Connect outage reports came from the following cities:

CityProblem TypeReport Time
Le Mans Online Features 4 days ago
Limoges Errors 5 days ago
Lyon Errors 11 days ago
Cannes Online Features 12 days ago
Argent-sur-Sauldre Device Failure 1 month ago
Paris App Crashing 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • poyntesm
    poyntesm (@poyntesm) reported

    . @GarminFitness seeing runs recorded today while Connect was down have now synced to Strava but not @TrainingPeaks anyway to repush them?

  • SanDiegoJoey
    Joey Davis (@SanDiegoJoey) reported

    Hey @Garmin @GarminFitness when are you going to fix the update that broke the Index 2 smart scales? It’s been weeks, no ability to upload to @garminconnect

  • ChloeWD38
    Chloé Marie WD (@ChloeWD38) reported

    @GarminUK @GarminFitness @Garmin hi, please can I speak to someone regarding a broken watch. Thank you 🙏🏻

  • marcorandazza
    Marc J. Randazza 🇺🇸 🇮🇹 🇧🇷 (@marcorandazza) reported

    @Apple - my Apple Watch **** the bed and you’re gonna take a week to get it back to me? Guess that gives me a week to try out a @GarminFitness watch and see if I’m ready to swap ecosystems.

  • mwihakiwanjeri
    Serah Mwihaki (@mwihakiwanjeri) reported

    @GarminFitness My Garmin Solar Instinct keeps going off and won’t turn back on unless connected to power. The battery is fully charged. What could be the issue?

  • shan_tahs
    Florence Sharts (@shan_tahs) reported

    @GarminFitness my watch battery is draining incredibly fast. It's the forerunner 945. I charged it fully last evening and it was dead at 6am this morning. How do I fix this?

  • tshugart3
    Tom Shugart (@tshugart3) reported

    @GarminFitness That graph with all the missing data was from a sync via my computer and Garmin Express. Disappointing that there's nothing else to be done (the support center stuff doesn't help). What I think it needs is an update, and it sounds like that's not forthcoming.

  • KMalhotra17
    Kanika.malhotra17@gmail.com (@KMalhotra17) reported

    Garmin watch (Venu 2S) stopped working. Battery is gone within hardly 2 years. Battery cannot be replaced. What is the solution?? @Garmin @GarminFitness please help

  • njergonomics
    Quin Bond (@njergonomics) reported

    @MarkMilliganDPT @GarminFitness The wrist sensor can definitely get a little buggy if the wrist strap is too tight or too loose. Also, if you move your wrist into certain positions like extension with a little deviation it can get a little funky. For any real exercise, the chest strap is the way to go.

  • MarkMilliganDPT
    Mark Milligan (@MarkMilliganDPT) reported

    Ok @GarminFitness users. Need some tech problem solving. Turn on Fenix 5. Start jogging, heart rate is not accurate. Stop mid run cause it is frustrating. Stop Garmin. Turn off and back on. Put on wrist, heart rate is accurate. Software is up to date. Please help! #running

  • aaron_lassiter
    Aaron Lassiter 🌵 (@aaron_lassiter) reported

    @GarminFitness Stop forcing the useless "estimated distance" for timed runs on us. That garbage does nothing positive and whatever project lead was in charge of it should have to publicly apologize for not building in an option to toggle it off.

  • JohnStraumann
    John Straumann (@JohnStraumann) reported

    @GarminFitness Thanks for the reply, I tried all that multiple times. I bet there is an error in the firmware and/or software that controls the BLE connectivity.

  • Michael41381590
    WhattheHUFF? (@Michael41381590) reported

    @GarminFitness Can you add rucking on the lower-end devices for us poor folks?

  • Sorotos
    Michail Sorotos (@Sorotos) reported

    @GarminFitness stopped synching workouts from @Technogym my run treadmill from the past 2 weeks anyone who can help? I tried already disconnecting and connecting the services 2 times.

  • kdaltond
    KDaltonD 🇺🇦 (@kdaltond) reported

    So, @garmin / @GarminFitness I'm told by Product Support that a ride launched thru downloaded Movies in Tacx desktop app doesn't count for a challenge that ride is a part of. Can that be right? That's a clear design flaw. Please fix.

  • AaeJay2008
    AaeJay (@AaeJay2008) reported

    @Garmin @GarminFitness 1. what's up with your poor customer service? How many times do I need to contact you for support. You told me my Forerunner 165 has a known battery issue and will exchange it out. I was promised next day shipping on the exchange. My watch has been with

  • mad_hominem
    Dave (@mad_hominem) reported

    @GarminFitness @Spotify having to suddenly spend 15 minutes reauthorising my music when I want to run on my lunch break is a seriously poor UX. Please sort this out.

  • the_kunda
    Tony Kunda (@the_kunda) reported

    @GarminFitness @Garmin Today was the first day that my daughter wore her Bounce watch and your backend had a massive outage, permanently shaking our confidence in her ability to use the device to get help in an emergency. Unacceptable. Will there be a post-mortem on the outage?

  • J8099150426777
    J (@J8099150426777) reported

    @GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya

  • acdaisy_
    acdaisy (@acdaisy_) reported

    @GarminFitness @Garmin I have a newer (June 25) device that the heart rate tracking does not consistently work. I reach out to support and I get the run around each time and still have a device that doesn't consistently work. Is there anyone that can help?

  • TheStroBro
    AC (@TheStroBro) reported

    @GarminFitness Looking at Garmin Connect, there was probably some impact of adding strength training last week on my runs. But yesterday for recovery should help today. I added 52 minutes of stimulus on top of the previous 105 minutes of running, that's 49.5% of increase in some volume.

  • mikeoniron
    Mike Lifts (@mikeoniron) reported

    8:30hrs sleep Poor quality Poor recovery Thanks @GarminFitness

  • froglet80
    Froglet 🐸 (@froglet80) reported

    @amymitchellart @GarminFitness @scrippsresearch i put a couple drops of superglue on where it snaps into the band when that **** happened to me (luckily in my cabin, i'd never have found it otherwise) lol also there are FAR BETTER styles of bands for long term wear on amazon. i don't even use it anymore, if anyone in our community needs one HMU, just pay shipping and if you want to donate extra thats cool

  • Marty_FTT
    Marty (@Marty_FTT) reported

    @amymitchellart @GarminFitness @scrippsresearch Vivosmart 5 had a known module-pop issue, the pill literally ejects from the band. Garmin should warranty it even out of window given the research use. If you want zero risk of repeat, Venu Sq 2 or Vivoactive 5 are sealed cases instead of the slide-in pod.

  • itstheotherway
    Stanfield Capital Management (@itstheotherway) reported

    @GarminFitness your **** is broken rn. direct upload from zwift not working. manual upload of .fit file not working.

  • Trashatarian
    Trashatarian (@Trashatarian) reported

    Absolutely do NOT buy a @GarminFitness watch. The charging system is AWFUL. I have a Venu 2S and I'm on my 3rd charging cable in 3 yrs cause the pins keep breaking off. The best they offer is 50% off their garbage charging cable. I'll never buy another until they fix this tech

  • kaiku_77
    Jokin (@kaiku_77) reported

    @GarminFitness Hello. I have problems with GARMIN Connect when synchronizing. I get a message: "There was an error synchronizing with G.Connect". I do it from a PC in Spain. Can you Help me? I have used it for years with no problems

  • Jacob_Yadao
    Jacob Yadao (@Jacob_Yadao) reported

    @GarminFitness uhh outage?

  • brahma_n
    Brahma N (@brahma_n) reported

    1/n This is my 15th year with @GarminFitness watches and they still can’t get software right. Their watches are twice the price of apple watches but their software can’t get basics right. @Garmin coach workouts don’t sync with the watch, an issue reported on Reddit and Garmin forums for years. There are hundreds of threads -

  • MariluCarvallo
    Marilu Carvallo (@MariluCarvallo) reported

    @GarminFitness I own two Scales S2, one home and other for my beach house, why I dont get all the information on my second scale? I find it absourd. Fix that please, both under my Garmin account.