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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Garmin Connect users through our website.
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Website Down (37%)
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Online Features (25%)
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Sign in (15%)
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App Crashing (11%)
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Errors (8%)
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Device Failure (5%)
Live Outage Map
The most recent Garmin Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Issy-les-Moulineaux |
Website Down | |
| Coulommiers |
Website Down | |
| Saint-Nazaire |
Online Features | |
 Bremen |
Sign in | |
| Saint-Arnoult-en-Yvelines |
Website Down | |
| Frankfurt am Main |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Broadribb
(@DBroadribb) reported
@Mirindacarfrae @itskennywithrow @GarminFitness Always swim with mine although some models are terrible for GPS tracking in open water.
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Johanna Flórez
(@yayitaflorez) reported
@Garmin @GarminFitness worst service! Delivery
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Sig26BVelma
(@SigO26BVelma) reported
@vickigeist @Apple @GarminFitness As someone who is nuero divergent I will literally forget it if I have to charge it twice a day. This is why a watch that requires daily charging is a bad fit and not worth $300+ to $750 price point for anyone like me.
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Khadija
(@KhadijaHegazy) reported
@GarminFitness hello, my watch suddenly stopped syncing to garmin connect app since yesterday morning. I have a fenix 5. Please help
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Dr Harriet
(@DrHarriHH) reported
@Garmin @GarminUK @GarminFitness your index smart scales appear to not be as sold. When weight goes up or down the amount of body fat and muscle mass rises and falls in exactly the same way. It seems to be a calculation, not a measurement. How do I get my money back?
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Olly Buxton
(@ollybuxton) reported
Is @StravaSupport @Strava down? Can’t upload my ride from my @GarminFitness
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Hershy Mandel
(@hershy_mandel) reported
@milesplit @GarminFitness The GPS on my 625 watch stopped working, do I have to buy a new watch or will Garmin give me customer service and try to resolve the issue
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Alan Quigley
(@Quiggers_03) reported
@TerriQuigley84 @GarminFitness You really are an expert in putting yourself down !!!! Too many years practice xxxxxxxx
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JG
(@CWOGULA) reported
@SigO26BVelma @Apple @GarminFitness Maybe one of those two should hire you to help improve their models/offerings?
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Alice Bourgeoisat
(@AliceJBgt) reported
@dragonending @GarminFitness thanks for the report. I have had the same problem since this morning. (France)
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Rebecca Spencer
(@rebicca) reported
@SleepAndSports @GarminFitness should hire @SleepAndSports to fix sleep accuracy!
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Delta Segment Flyer
(@DeltaSegmentFly) reported
@turnbullben @GarminFitness @Strava Yeah Strava not working for me
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Bart Boma
(@bjbbiker) reported
@GarminFitness Just messaged a co worker. He has a Samsung s21. His fenix 6 updates automatically with every time zone change. Is this an issue with apple maybe? I did just switched from Android to apple too.
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Brando
(@zbrando) reported
Dear @Garmin the SpO2 readings on the Vivosmart 4 are constantly low and seems a known problem. Is it possible to have a firmware update to solve this? Thanks. @GarminFitness @GarminUK
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Montana Ross
(@PrettyLilMudder) reported
from
Virginia Beach, Virginia
Anyone else having trouble with @GarminFitness not uploading running stats? Is there another outage or something?
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Mat Sherlock
(@matsher75) reported
I have a Fenix 6S that is averaging 100 meters out over a distance of 2.5 miles. @GarminFitness @GarminUK your support teams don’t think there’s anything wrong with the device?! Can someone please help…
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Mat Sherlock
(@matsher75) reported
@GarminFitness @GarminUK can I get some support for my Fenix 6S issues please. Your online support team are failing to recognise there is an issue with devices ability to accurately track my distance - its 60-90m out on a 4K run!!!!
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Marcus Aurelius
(@0_0_0_8_8_0_0_0) reported
@SigO26BVelma @Apple @GarminFitness I'm sorry it's not working out for you like you had hoped.
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emma howard
(@emmahoward010) reported
@GarminFitness I think garmin connect is down. The app is not working and you can’t log back in either 🙄
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Bart Boma
(@bjbbiker) reported
@GarminFitness Never an issue with the Felix 5
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stakx
(@stakx) reported
@bikeshopgirlcom @Apple @GarminFitness wow. i used garmin device a few yrs ago, and it was terrible: software not v intuitive, difficulty connecting to bluetooth, problems uploading to Strava. sounds like they made big improvements on software?
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Rafe Mazer
(@rkmazer) reported
@bikeshopgirlcom @GarminFitness I have had one of my worst product experiences with this watch. Bought b/c links to Spotify, and it fails to download podcasts at least half the time. Have had to get watch replaced, and endure hours of customer care over and over. Sadly I think won't ever do Garmin again
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Arleigh - Bike Shop Girl
(@bikeshopgirlcom) reported
@stakx @Apple @GarminFitness I haven't had one upload problem. I purposely went with a dumber model (forerunner 245) that has less in the UI.
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cat pro
(@dragonending) reported
@GarminFitness Garmin connect is down for the S2 scale. Weight data is not uploaded. I see some other Twitter users report this as well.
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Simon Juul Mortensen
(@eBoldJuul) reported
@GarminFitness @dragonending Everything Down?
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Simon Britten
(@SimonInCHC) reported
@GarminFitness is the Garmin Connect service offline? Not working for me in the app or website.
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SunglassesMel
(@MelSunglasses) reported
@GarminFitness how can i buy a replacement strap for my Garmin Approach S20, the clasp has split and broken?
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theydie buttslayer
(@ButtSlayer1234) reported
Everyone knows bmi is trash so why is my fitness watch and app showing me my bmi?????? NOT HELPFUL @GarminFitness
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Joseph Gerald
(@TexasCritic) reported
@Garmin's #Vivofit4 a @GarminFitness product is a poor product. It does not count steps accurately or consistently. It is one of the worse engineered #fitnesstrackers on the market. A law firm that purchased more than fifty is considering a class action against the company.
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21sт ᴄᴇɴᴛᴜʀʏ ᴅɪɢɪᴛᴀʟ ᴠᴏɪᴅ
(@digitalnervoso) reported
@RyanAmirault @bikeshopgirlcom @GarminFitness I hear so much about people having trouble with Garmin software, I guess I've just been fortunate to not have any issues. This is my second Garmin watch, and I also have a Garmin Edge 530 cycling computer, no notable issues apart from the occasional delay with sync.