Garmin Connect status: device issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Problems in the last 24 hours
The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Garmin Connect users through our website.
- Website Down (26%)
- Errors (26%)
- Device Failure (17%)
- Sign in (13%)
- Online Features (9%)
- App Crashing (9%)
Live Outage Map
The most recent Garmin Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Brindas
|
Sign in | 7 days ago |
|
Roubaix
|
Errors | 11 days ago |
|
Billom
|
Website Down | 24 days ago |
 Duisburg
|
Online Features | 1 month ago |
 Marietta
|
Errors | 1 month ago |
 Anderlecht
|
Errors | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
-
atlantaswelder (@atlantaswelder) reportedI really despise some commentary from some of these health metrics. @GarminFitness Nothing worse than someone/saying "i don't know if you're gunna make it" ... wtf Fu MF ;$:$4&:$;$/&7$:! F off 🤬 Just tell the me the data. That's all i require. I don't need your baseline
-
Grumpy Ol’ Runner (@grumpyolerunner) reportedHey @GarminFitness - Having issues synching to Connect - just completed a run and it’s not syncing. 5G and phone are fine. A message flashed on Connect about server issues, but quickly disappeared. Any info?
-
Michael Arter (@Michael_Arter) reported@Garmin @GarminFitness YET again your #vivoactive4 watch has missed laps while swimming. This is such a poor quality device ! What’s even worse you pretend here in social media that you follow up on issues yet every single email I have sent you has been ignored !! #poor
-
Mike Lifts (@mikeoniron) reported8:30hrs sleep Poor quality Poor recovery Thanks @GarminFitness
-
kevin duquette (@kevinduquette) reported@GarminFitness i know this doesn't do anything, but i bought a vívoactive® 3 Music and it's the biggest piece of **** and waste of my money all time. doesn't even stay charged for a few hours with all the services disabled. like, it can't even just be a watch. i hate it.
-
Joey Davis (@SanDiegoJoey) reportedHey @Garmin @GarminFitness when are you going to fix the update that broke the Index 2 smart scales? It’s been weeks, no ability to upload to @garminconnect
-
Graeme_75 (@GraemeAllan2) reported@GarminFitness Hi, I have a Garmin Approach S62 and the GPS for running and golf is no longer working . Running I get the Wait for GPS screen. Can you please advise on a fix.
-
Stanfield Capital Management (@itstheotherway) reported@GarminFitness your **** is broken rn. direct upload from zwift not working. manual upload of .fit file not working.
-
Stanfield Capital Management (@itstheotherway) reported@GarminFitness your **** is broken rn. direct upload from zwift not working. manual upload of .fit file not working.
-
Lars Ankile (@larsankile) reported@Garmin @GarminFitness also @Garmin I have this strange issue now that any time I finish a run it tells me I get all sorts of records, like longest run, fastest run, etc. even though it very much isn't, not even for that week (i.e., this includes Garmin data, not counting any imported data)
-
Cutthroat (@3x5Floyd) reported@Garmin @GarminFitness please buy @Strava their new pricing debacle appears to be a sign of struggles. Perhaps their tech can help you fix your software.
-
Lopez (@willa_daddy) reported@GarminFitness If I go for a slow jog on a hot day, and my HR goes up, Garmin drops my VO2 max number. If I go out when it’s cool the next day, suddenly I’m more fit and my VO2 goes up. And Garmin is never happy about my training status. You’re like an emotionally abusive partner.
-
murph (@BostonLooper) reportedApple Watch SE is officially in the trash - died ~60% of the way through a half marathon yesterday, @GarminFitness here I come
-
Thefodfather (@thefodfather155) reported@GarminFitness Can you fix your shipping issues to help get the watch I ordered. Ninja shipped a whole food processor in 2 days and you can't get me a watch inside a week.
-
J (@J8099150426777) reported@GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya
-
Florence Sharts (@shan_tahs) reported@GarminFitness your Twitter rep is refusing to help me bc they cant find my account despite giving the email, and your idiot on your customer service person kept asking me to access my my watch after being told 3 separate times I do not have it.
-
Chloé Marie WD (@ChloeWD38) reported@GarminUK @GarminFitness @Garmin hi, please can I speak to someone regarding a broken watch. Thank you 🙏🏻
-
Tim Kettenring (@timkettenring) reported@Jefffeldman I’m not sure tbh but what I do know is that all the marketing around wearables and “recovery” products is largely based on making people feel good (or bad @GarminFitness) and making them think they need to “recover” from something nebulous - which has then led to this proliferation of “recovery” protocols 🙄
-
Chris Manc (@ChrisManc9) reported@GarminFitness I'm shocked and annoyed that Garmin is trashing up the app that syncs with my venue 2s. I have to scroll down or x it out to see my data. Grrrr. It is getting old but I won't be replacing it with another Garmin device.
-
Andrew MacDonald (@RevMacTO) reported@GarminFitness Hey, any insight you can shed on a Garmin Bike Radar (RTL500) kicking up a "Sensor Error 1:1" on my Edge? It happens a fair bit these days. TIA!
-
CreativeGenii (@Creativegenieke) reportedCan you support me get my watch fixed @GarminFitness? I got a number for garmin Kenya. The 1st call was answered, the solution they gave didn’t work, they have since not answered calls or WhatsApp. My device keeps going off, battery shows 100%, I’ve rebooted, problem persists.
-
🇨🇦#THUNDER BAE🇨🇦 (@THEREELBROW) reportedIf @Google thinks by ruining @fitbit I'm gonna switch to a Google watch they can go #**** themselves. Hey @GarminFitness you'll see my money soon
-
Baptiste (@baptiste_del) reported@GarminFrance @GarminFitness @Garmin Hey Garmin, it is soon my mother birthday and her fenix watch died recently. She is really sad that she lost her 1000+ days goal streak and even more sad that her watch cannot be repaired. The support told us we would receive a discount for a new one but we received nothing. Can you help me so I can order for her birthday?
-
MrsKillJoy616 (@librarykat) reported@Garmin @GarminFitness Ever since I updated your app a few days ago, my notifications won't consistently send through to my watch. I've had to uninstall and reinstall your app multiple times a day to try to get this basic function to work. I've tried to connect with help over this, but that isn't really working either. I would just like a basic function of my watch to work.
-
J (@J8099150426777) reported@GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya
-
murph (@BostonLooper) reportedApple Watch SE is officially in the trash - died ~60% of the way through a half marathon yesterday, @GarminFitness here I come
-
Sissikiwi1 (@Sissikiwi1) reported@GarminFitness I have now had a Garmin Venu Sq for a year and it is the worst fitness tracker I have ever had. Now it won’t even pair with my new phone, and for pairing I had to remove it from the old phone. So no stats anywhere now. Never correct anyway LOL Garmin rubbish!
-
Margaret-Ann, PhD Scholar (@RealMargaretAnn) reported@Garmin @GarminFitness listen, I need y’all to fix this Forerunner HR firmware ASAP because I know I’m fit af (IRONMAN!) but there’s no way my HR was between 31-76 for a 1.5hr Zone 2 training run… it’s been weeks, PLEASE SAVE US FROM THIS HELL! I’M NOT UNPRODUCTIVE! 😭 #garmin
-
J (@J8099150426777) reported@GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya
-
AaeJay (@AaeJay2008) reported@Garmin @GarminFitness 2. My watch has been with you for over a week. No updates until I contact you. Its a simple fix but every time I look for support, your agents say they will escalate it and then drop out of the chat. I have the screen recording as proof if you want.