Garmin Connect down? Current status and problems
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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Garmin Connect users through our website.
- Website Down (25%)
- Errors (18%)
- Device Failure (18%)
- Online Features (17%)
- App Crashing (13%)
- Sign in (8%)
Live Outage Map
The most recent Garmin Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Marietta
|
Errors | 1 day ago |
 Anderlecht
|
Errors | 2 days ago |
|
Atlanta
|
Device Failure | 2 days ago |
 Portsmouth
|
Website Down | 2 days ago |
 Montréal-la-Cluse
|
Website Down | 3 days ago |
 Prague
|
Website Down | 3 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Manuel Solis (@manny_solisp) reportedFinally transferred all my data from @Fitbit to @GarminFitness but my sleep is not showing up :( Can you help @GarminFitness?
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Tom Storr (@storr_tom) reported@GarminFitness Hi, my Fenix 6 has stopped pairing with my phone. Bluetooth on phone works with other devices and weirdly the app recognises the watch, just doesn’t complete the connection. Tried turning off and on etc. Can you help please.
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Laroo (@laryssalaroo) reported@GarminFitness my forerunner 235 is stuck on yesterday. I’ve synced it to my phone, deleted it and repaired it. And nothings working. #help
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Barry Mowat (@mowatb) reported@GarminFitness @GarminUK how lings connect down for?
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Charger Rod (@rodduke) reported@Garmin @GarminFitness how can I find help to cancel watch faces - and payments - where the watch does not work. Sent email. But no help.
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Paul Kellam (@PaulKellam_2) reported@GarminFitness any idea when you will fix updates to VO2 max and Training Status - not working since your last software update. It has been reported as an issue several times on Garmin's website but no solution from you.
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Robbie MacNab 💙 (@robbiemacnab) reported from Locks Heath, England@GarminFitness removing @zwift activities halfway through months challenges! First world problems I’ll admit but poor move with lack of notice! Maybe wait till start of new month etc with clear details that they won’t count. Back to the @apple watch it is! No more Garmin for me.
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Amy Whitlock (@mentalmom76) reportedFor those of you with a syncing issue on your Versa 2 since the app update a few days ago, trying to work with @FitbitSupport is a waste of your time. Following is the their final reply and my response. I think I will look at the @GarminFitness #versa2
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Kannan Pillai (@KannanPillai18) reported@GarminFitness Service in india is very worst for Garmin watch. Jst 4r replacement of dis products it's taking more den 3 months. Thought I hve nt rec'd my product OR any proper feedback on d status of my product 4rm d service center. Then wat is d use of Purchasing dis product.
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Yolanda (@mswade41) reported@MyFitnessPal @GarminFitness So I am logging my food wearing my vivoactive 3 counting steps and both apps sync ONLY TO THIER OWN websites and phone apps. Both say that they will work Together Sync Together 😒plz fix
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o_illy (@o_illy) reported@SugahAintSweet @Garmin @GarminFitness I have the same problem. I see their are others that have the same issue. This watchband is really uncomfortable.
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Iain John Morrison 🇻🇨🏴📸🚵🏻♂️ (@TheRealIJM) reported@willpoole @GarminFitness @GarminUK Broken, mine says I've done 3,423 steps which is rubbish because I've not been anywhere near that active today.
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Joe Morecroft (@JoeMorecroft) reportedIt still fathoms me how buggy @GarminFitness products are and they're still the no. 1 brand for run and cycle tracking
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Rich Cleverley (@richclever) reported@GarminFitness @Garmin Is Garmin Connect down? Can't get onto the site and my run hasn't synched from my #Fenix5Plus to @Strava
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Kineta Kelsall (@Kineets) reported from Tottenham, England@GarminFitness hey, I can’t connect my headphones/music to the Garmin Vivoactive 4 series - please can you help? I’ve disconnected from my phone etc.
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tom w wolf (@tomwwolf) reportedRE:Fitness wearables. I have been a longtime fan of fitness wearables, starting with a @GarminFitness Vivosmart in 2015. By the end of 2016 I had switched to a @Fitbit for two reasons: 1) Multiple broken Vivosmart display failures and resulting replacements, 1/8
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भरत | Bharat | ਭਾਰਤ | بھارت (@bindian0509) reported@Garmin Got my vivoactive casing damaged any chance I can get a fix :-( Loved my Garmin since 2018 now it's broken. @GarminFitness @Garmin_India #Garmin
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Shirley Lawson (@Shirleymlawson) reported@GarminFitness 3 support advisors giving contradictory advice, not helpful. Garmin 45s with HR alert not working. Need it to beep if HR >100. Possible or not possible, simple answer please
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Michael Arter (@Michael_Arter) reported@GarminFitness 1/2 hi guys . I’m swimming with a Vivoactive 4. Quite often it miscounts a swimming lap - either misses one or adds an additional . I had an Apple Watch for years and this was never an issue. Why doesnt your software include sanity checks .
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Jodi (@jodirstar) reported@GarminFitness - My Garmin Connect isn’t working.....is the site down?
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sanguinesongs (@sanguinesongs1) reported@GarminFitness Hello! Any info or links that help new users understand how you calculate things like Calories burned, Wattage etc? Just picked up a 530 for my bike and want to get a better understanding. Right now it's doubling the calories that other apps say I used. Thanks!
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Zack (@zepy32) reported@GarminFitness @Garmin How can one of the biggest selling points of your watches (@Spotify syncing) be completely broken for nearly a year now with no real fix. As someone who just bought one, for that feature I'm pretty annoyed. Not a single reset, reinstall, or restart helps.
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Javier I. Sampedro (@jisampedro) reportedAnyone having trouble while using @GarminFitness Connect ? Workouts not shown in the app since trusted, even though I programmed few days ago and loaded into my watch without problem #garmin #running
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KMN🏃♂️ (@kashyab_19) reported@GarminFitness Vivoactive4s is not receiving call notifications. Can you help?
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Brett P (@btp34) reported@GarminFitness Very poor planning and insight to have bigger bands available for other devices but not the Forerunner 45
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Sina (@sina_cb) reported@Garmin @GarminFitness Could you please fix the Persian font on your Venu watches (and possibly others too)? All my Persian notifications are all messed up. :( It's missing a few characters, and some characters don't show up as they should.
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DJ Steph Floss (@djstephfloss) reportedAnybody work for, or knows anyone who works for @GarminFitness ???? I need help ASAP!
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Social Distance on 2 Whls (@On2Whls) reported@GarminFitness if you throw a live track error, why do you not also provide some feedback on how to fix the problem?
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FloK (@Flokkz4) reported@GarminFitness Very bad idea that you are not counting Zwift recorded and uploaded rides towards your batches anymore. Fenching your systems will not help you growing your community. Hope you have plans to change this asap again.
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Bianca Price (@biancalprice) reported@GarminFitness hi, I can't update my weight manually in the Garmin connect app. When I click the add weight button I get loading wheel then the screen stays black. Anything I can do to fix this?