Garmin Connect status: device issues and outage reports
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If you are having issues, please submit a report below.
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Problems in the last 24 hours
The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Garmin Connect users through our website.
- Errors (28%)
- Website Down (24%)
- Sign in (14%)
- App Crashing (14%)
- Device Failure (14%)
- Online Features (7%)
Live Outage Map
The most recent Garmin Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Website Down | 5 days ago |
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Website Down | 10 days ago |
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App Crashing | 11 days ago |
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Errors | 11 days ago |
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Device Failure | 13 days ago |
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Sign in | 14 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Sunil Kumar (@sunilkumar8mile) reported@GarminFitness Thanks team for your response and the workaround. However now the issue got resolved and data is syncing into TrainingPeaks.
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J. (Hrebinka) Shanahan 🇺🇦 🇸🇪 (@Enceladosaurus) reportedTbh I feel a bit misled by all of the articles claiming the @GarminFitness Forerunner 955 was the best fitness watch ever. I read SO many articles & did research before buying. To end up with something so poorly performing, slow, and buggy? Did we buy the same watch!?
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Curren Dewan (@LamarJacksonMV) reported**** this garbage @Apple watch. What a waste of money. @GarminFitness send me a promo code. My iPhone ******* sucks too tbh
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BillyJoeRayJimBob Blue Check Mark 😜 (@BillyJoeRayJim1) reportedanyone else's @GarminFitness @garmin watch 6 minutes slow?
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DDigger (@nickc33333) reported@GarminFitness Connect appears to be down. ETA on it being reinstated?
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Sam Keene (@slkeene) reported@Kharrii1 @GarminFitness I did several times in the first couple years running. They suck! I’d slow the pace way off, foam roll and wear compression sleeves but work through them. Now I don’t worry about them, it’s more just making sure form isn’t slacking or getting enough recovery in.
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Dr. Kate (@KateERyan) reported@MarkMilliganDPT @GarminFitness I think the wrist heart rate sensor is just kind of buggy. I’m in the Fenix 6 now, but occasionally I go through periods of getting a lot of false abnormally high heart rate alerts, and either restarting or updating the software will resolve it.
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Chloé Marie WD (@ChloeWD38) reported@GarminUK @GarminFitness @Garmin hi, please can I speak to someone regarding a broken watch. Thank you 🙏🏻
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Francisco (@francrubio) reportedFont size on @Garmin Instinct 2 glances is way too small and non-adj, making it nearly unreadable , especially those +40 or visual impairments. This is a clear accessibility issue for a premium watch. @GarminFitness, please add size cust/bring back single widget view! #Instinct2
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murph (@BostonLooper) reportedApple Watch SE is officially in the trash - died ~60% of the way through a half marathon yesterday, @GarminFitness here I come
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Henri Helvetica 🇭🇹 👨🏾🚀 🚀 (@HenriHelvetica) reported@marcelfahle @pepicrft @GarminFitness I'm on a 945 LTE. But I had (still have) a 230 that lasted 6yrs. The only issue is that the battery charge only lasts 1 day (yes, that's the downfall). The screen also had a small group of dead pixels, but still works totally as intended. in 6yrs, took it off only to charge. 💯
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Trashatarian (@Trashatarian) reportedAbsolutely do NOT buy a @GarminFitness watch. The charging system is AWFUL. I have a Venu 2S and I'm on my 3rd charging cable in 3 yrs cause the pins keep breaking off. The best they offer is 50% off their garbage charging cable. I'll never buy another until they fix this tech
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Ben (@TumoLPK) reported@GarminFitness @GarminUK I’ve got a HRM Dual that despite connecting to my watch will not read HR. I’ve replaced the battery, tried a different strap, and reset the HRM with no success. Seems to be really common issue online. How do I fix please?
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Stanfield Capital Management (@itstheotherway) reported@GarminFitness your **** is broken rn. direct upload from zwift not working. manual upload of .fit file not working.
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Will.Im.Not (@deanlooby2k10) reportedThe worst thing about @Apple Watch is when it’s pissing rain you can’t stop your run with the screen being so WET, I love @Strava I think @GarminFitness I’ll upgrade too!
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Andrew MacDonald (@RevMacTO) reported@GarminFitness Hey, any insight you can shed on a Garmin Bike Radar (RTL500) kicking up a "Sensor Error 1:1" on my Edge? It happens a fair bit these days. TIA!
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Dave Harbuckle (@2KnucklesIn) reported@GarminFitness Yeah, I've done all that and nothing worked. I have 3 activities recorded this week and the app just tells me I have no training status and a **** vo2 max. Guess I should've gone with another company instead.
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🇺🇸God Bless America (@CCPmustDie) reported@Garmin @GarminFitness have you realized there are so many exercise not listed in Connect when you're trying to create your own workouts there. Fix it by adding them! And your interface to create workouts sucks. Fix it! Don't just selling crazy expensive smart watches.
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Froglet 🐸 (@froglet80) reported@amymitchellart @GarminFitness @scrippsresearch i put a couple drops of superglue on where it snaps into the band when that **** happened to me (luckily in my cabin, i'd never have found it otherwise) lol also there are FAR BETTER styles of bands for long term wear on amazon. i don't even use it anymore, if anyone in our community needs one HMU, just pay shipping and if you want to donate extra thats cool
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Speaker 25 (@rodtrent) reported@Garmin sync for @SmashrunHQ is broken too after Garmin's Oauth changes last week. How long will this last? @GarminFitness
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murph (@BostonLooper) reportedApple Watch SE is officially in the trash - died ~60% of the way through a half marathon yesterday, @GarminFitness here I come
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nothing Intentional (@kyabaatum) reported@GarminFitness I've a venu 2. While I understand the stairs concept, what I see is that it's somehow taking the gps or something else to consider that I climbed 20-30 stairs in a day when actually I'm riding my bike. Can you fix this issue?
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Stanfield Capital Management (@itstheotherway) reported@GarminFitness your **** is broken rn. direct upload from zwift not working. manual upload of .fit file not working.
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Tone (@goonerlippo) reported@GarminFitness bought a vivoactive5. For 3 weeks it’s been really good- suddenly has disconnected and won’t re connect! Help guide absolutely useless! Haven’t even paid for the thing in full yet! So so disappointed! Won’t buy Garmin again
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murph (@BostonLooper) reportedApple Watch SE is officially in the trash - died ~60% of the way through a half marathon yesterday, @GarminFitness here I come
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murph (@BostonLooper) reportedApple Watch SE is officially in the trash - died ~60% of the way through a half marathon yesterday, @GarminFitness here I come
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Stanfield Capital Management (@itstheotherway) reported@GarminFitness your **** is broken rn. direct upload from zwift not working. manual upload of .fit file not working.
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Dostoevsky’s Girl (@saoirse_sikhu) reportedI really think there’s something wrong with this watch. How does my HR go down from 110bpm to 80bpm during/after 10 minutes of running??? 2 weeks ago it went as far down as 60 and I was dripping sweat from running. Explain that @GarminFitness ???
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Margaret-Ann, PhD Scholar (@RealMargaretAnn) reported@Garmin @GarminFitness listen, I need y’all to fix this Forerunner HR firmware ASAP because I know I’m fit af (IRONMAN!) but there’s no way my HR was between 31-76 for a 1.5hr Zone 2 training run… it’s been weeks, PLEASE SAVE US FROM THIS HELL! I’M NOT UNPRODUCTIVE! 😭 #garmin
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Ben (@TumoLPK) reported@GarminUK @GarminFitness hi, my altimeter on my forerunner 255s has stopped working altogether for the past week. I’ve followed your tips online and it’s made no difference. Looks like a lot of people have experienced the same issue. How can I sort please?