Garmin Connect status: device issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Garmin Connect users through our website.

• Website Down (26%)
• Errors (22%)
• Sign in (15%)
• App Crashing (15%)
• Device Failure (15%)
• Online Features (7%)

Live Outage Map

The most recent Garmin Connect outage reports came from the following cities:

City	Problem Type	Report Time
Tel Aviv	Device Failure	3 hours ago
Annecy	Website Down	9 days ago
Quimper	Website Down	14 days ago
Paris	App Crashing	15 days ago
Township of Evan	Errors	15 days ago
Paris	Device Failure	17 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  J (@J8099150426777) reported 1 minute ago

  @GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya

• 
  Kanika.malhotra17@gmail.com (@KMalhotra17) reported 3 minutes ago

  Garmin watch (Venu 2S) stopped working. Battery is gone within hardly 2 years. Battery cannot be replaced. What is the solution?? @Garmin @GarminFitness please help

• 
  Trashatarian (@Trashatarian) reported 4 minutes ago

  Absolutely do NOT buy a @GarminFitness watch. The charging system is AWFUL. I have a Venu 2S and I'm on my 3rd charging cable in 3 yrs cause the pins keep breaking off. The best they offer is 50% off their garbage charging cable. I'll never buy another until they fix this tech

• 
  Henri Helvetica 🇭🇹 👨🏾‍🚀 🚀 (@HenriHelvetica) reported 6 minutes ago

  @marcelfahle @pepicrft @GarminFitness I'm on a 945 LTE. But I had (still have) a 230 that lasted 6yrs. The only issue is that the battery charge only lasts 1 day (yes, that's the downfall). The screen also had a small group of dead pixels, but still works totally as intended. in 6yrs, took it off only to charge. 💯

• 
  Abhijeet (@IamAbhiMishra) reported 6 minutes ago

  @Garmin @GarminFitness . Throwing your watch away. Fed up with your idiotic proprietary charging port. Worst design which gets ***...ed every six months. Switching over to other watch. You lost a regular/loyal customer

• 
  C (@samm1tchel) reported 8 minutes ago

  @GarminFitness why won’t my connect show intensity minutes anymore!?? I’ve tried to edit my day and remove and re-add intensity and nothing seems to fix this.

• 
  John Straumann (@JohnStraumann) reported 9 minutes ago

  @GarminFitness Thanks for the reply, I tried all that multiple times. I bet there is an error in the firmware and/or software that controls the BLE connectivity.

• 
  acdaisy (@acdaisy_) reported 16 minutes ago

  @GarminFitness @Garmin I have a newer (June 25) device that the heart rate tracking does not consistently work. I reach out to support and I get the run around each time and still have a device that doesn't consistently work. Is there anyone that can help?

• 
  Jeanette Smith (@jeanettemiami) reported 16 minutes ago

  And on this day, @fitbit died. It was a slow death - first came the email, then came the #challenges & the last gasp of #groups. Then the pain as thousands upon thousands fled as fitbit died in ignominy, mourned by many & then simply forgotten as @apple & @GarminFitness rejoiced.

• 
  Krestian Muhlig (@KrelleC) reported 16 minutes ago

  @Vasco360 @GarminFitness I am having the same problem with fenix 6 pro solar. I cant sync anything. I’ve tried to erase my watch from connect and Bluetooth it made worse.

• 
  murph (@BostonLooper) reported 20 minutes ago

  Apple Watch SE is officially in the trash - died ~60% of the way through a half marathon yesterday, @GarminFitness here I come

• 
  J (@J8099150426777) reported 20 minutes ago

  @GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya

• 
  Rob Scherer (@RobScherer6) reported 21 minutes ago

  One problem I see right away with the @Garmin @GarminFitness HRM 600 is the connection between the strap and the pod, which you have to separate in order to charge the device...this pod is breaking at some point. What are my options when it does?

• 
  Jeff Chastain (@possejeff) reported 22 minutes ago

  @COROSGlobal please fix your app. Having to do rain dances and trick my activities to sync to @Strava is why I left @GarminFitness

• 
  Stanfield Capital Management (@itstheotherway) reported 22 minutes ago

  @GarminFitness your **** is broken rn. direct upload from zwift not working. manual upload of .fit file not working.

• 
  Zachary Burcham (@92dakotahd) reported 36 minutes ago

  Hey @GarminFitness it's frustrating to pay $130 to replace my 645 Music for the 2nd time for the case breaking where the band attaches. It's more frustrating to put my watch model in your support page and that issue is listed real close to the top. For $130 fix the design flaw.

• 
  Tony Kunda (@the_kunda) reported 36 minutes ago

  @GarminFitness @Garmin Today was the first day that my daughter wore her Bounce watch and your backend had a massive outage, permanently shaking our confidence in her ability to use the device to get help in an emergency. Unacceptable. Will there be a post-mortem on the outage?

• 
  Oscar Mike 🧗🏻‍♂️ (@Oscar_O_Neill) reported 37 minutes ago

  All this money for the ‘best smart watch on the market’ and it won’t even track sleep patterns properly. Garmin get you **** together and realise not everyone has a 9-5 job that allows you one window to sleep 🙄 @Garmin @GarminUK @GarminFitness

• 
  Chloé Marie WD (@ChloeWD38) reported 37 minutes ago

  @GarminUK @GarminFitness @Garmin hi, please can I speak to someone regarding a broken watch. Thank you 🙏🏻

• 
  Margaret-Ann, PhD Scholar (@RealMargaretAnn) reported 38 minutes ago

  @Garmin @GarminFitness listen, I need y’all to fix this Forerunner HR firmware ASAP because I know I’m fit af (IRONMAN!) but there’s no way my HR was between 31-76 for a 1.5hr Zone 2 training run… it’s been weeks, PLEASE SAVE US FROM THIS HELL! I’M NOT UNPRODUCTIVE! 😭 #garmin

• 
  Marty (@Marty_FTT) reported 39 minutes ago

  @amymitchellart @GarminFitness @scrippsresearch Vivosmart 5 had a known module-pop issue, the pill literally ejects from the band. Garmin should warranty it even out of window given the research use. If you want zero risk of repeat, Venu Sq 2 or Vivoactive 5 are sealed cases instead of the slide-in pod.

• 
  Mark Milligan (@MarkMilliganDPT) reported 39 minutes ago

  @KellerCaponePhD @GarminFitness Hey Cheryl! Great to hear from you! Oh good call. Will wear chest strap next time and see! Same tightness each time. Sweating does not seem to matter. I tried starting by wetting it to simulate sweat. I even take the watch off and see if it calibrates but that does not help

• 
  Chris Martin (@CMartin9496) reported 41 minutes ago

  @Garmin @GarminFitness My Garmin 945 will not connect to my home wi fi. Is this a known error? It worked fine until today. I”ve installed and attempted to reinstall several times on my watch and the Garmin connevt app and it will not work

• 
  Tom Shugart (@tshugart3) reported 44 minutes ago

  @GarminFitness That graph with all the missing data was from a sync via my computer and Garmin Express. Disappointing that there's nothing else to be done (the support center stuff doesn't help). What I think it needs is an update, and it sounds like that's not forthcoming.

• 
  Mark Milligan (@MarkMilliganDPT) reported 49 minutes ago

  Ok @GarminFitness users. Need some tech problem solving. Turn on Fenix 5. Start jogging, heart rate is not accurate. Stop mid run cause it is frustrating. Stop Garmin. Turn off and back on. Put on wrist, heart rate is accurate. Software is up to date. Please help! #running

• 
  Chris Manc (@ChrisManc9) reported 49 minutes ago

  @GarminFitness I'm shocked and annoyed that Garmin is trashing up the app that syncs with my venue 2s. I have to scroll down or x it out to see my data. Grrrr. It is getting old but I won't be replacing it with another Garmin device.

• 
  John Straumann (@JohnStraumann) reported 51 minutes ago

  @GarminFitness Thanks for the reply, I tried all that multiple times. I bet there is an error in the firmware and/or software that controls the BLE connectivity.

• 
  Mike Lifts (@mikeoniron) reported 57 minutes ago

  8:30hrs sleep Poor quality Poor recovery Thanks @GarminFitness

• 
  Sam Keene (@slkeene) reported 59 minutes ago

  @Kharrii1 @GarminFitness I did several times in the first couple years running. They suck! I’d slow the pace way off, foam roll and wear compression sleeves but work through them. Now I don’t worry about them, it’s more just making sure form isn’t slacking or getting enough recovery in.

• 
  Bean & Bean Cotton (@Bean_Cotton) reported 59 minutes ago

  @GarminFitness Is it possible to change the Connect calorie display back to the previous version? The new update now takes me directly to the worst version of MFP. I miss the simple display.