Garmin Connect status: device issues and outage reports
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Full Outage Map
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Problems in the last 24 hours
The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Garmin Connect users through our website.
- Online Features (23%)
- Errors (23%)
- App Crashing (18%)
- Device Failure (18%)
- Website Down (14%)
- Sign in (5%)
Live Outage Map
The most recent Garmin Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Colombes
|
Errors | 3 days ago |
|
Marseille
|
Errors | 9 days ago |
 Riudecanyes
|
App Crashing | 17 days ago |
 Melbourne
|
Sign in | 26 days ago |
|
Lyon
|
Device Failure | 27 days ago |
 Neufchâteau
|
Online Features | 27 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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murph (@BostonLooper) reportedApple Watch SE is officially in the trash - died ~60% of the way through a half marathon yesterday, @GarminFitness here I come
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J (@J8099150426777) reported@GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya
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Stanfield Capital Management (@itstheotherway) reported@GarminFitness your **** is broken rn. direct upload from zwift not working. manual upload of .fit file not working.
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Lars Ankile (@larsankile) reported@Garmin @GarminFitness also @Garmin I have this strange issue now that any time I finish a run it tells me I get all sorts of records, like longest run, fastest run, etc. even though it very much isn't, not even for that week (i.e., this includes Garmin data, not counting any imported data)
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MrsKillJoy616 (@librarykat) reported@Garmin @GarminFitness Ever since I updated your app a few days ago, my notifications won't consistently send through to my watch. I've had to uninstall and reinstall your app multiple times a day to try to get this basic function to work. I've tried to connect with help over this, but that isn't really working either. I would just like a basic function of my watch to work.
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J (@J8099150426777) reported@GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya
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Ben (@TumoLPK) reported@GarminUK @GarminFitness hi, my altimeter on my forerunner 255s has stopped working altogether for the past week. I’ve followed your tips online and it’s made no difference. Looks like a lot of people have experienced the same issue. How can I sort please?
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Sudhanshu Sehgal (@sudhanshu1011) reportedMy POV regarding this. I started running in June of 2020 and ran with a Casio watch till November of 2024. Then planned to buy a watch and was confused b/w Coros & Garmin. I went for Coros Pace Pro and it was the latest watch from their side at that time because it got released a month before. Pace Pro hasn't still been launched in India and I had to get it from US. Battery of Pace Pro is quite good. First hand experience of this from my side- I ran a 24 Hour Stadium Run in March of 2025 where I covered 175 KM in a span of 24 hours. The battery of the watch at the start of the race was 98 or 99% battery. After 24 hours, 50% battery was still remaining which I can bet none of the entry level watches from Garmin could do. Another recent experience of one of my friends who is a Coros user. His Pace-3 button stooped working & it had been 18 months since the point of buy. He raised the ticket for this concern and it got exchanged and this happened in India where Coros even doesn't have a single offline outlet I guess & it's presence is quite limited. If it would have been Garmin, it wouldn't have been replaced because Garmin comes with 1-year limited manufacturer's warranty whereas Coros comes with 2-year limited warranty starting from the original activation date. This is a pretty big difference. This is not a biased post regarding Coros because I am a Coros user but this is just my perspective and still I stand that entry level Coros watches are way more good especially in the context of battery. Recently one of my friends bought Garmin 265 Music & he himself says that it's battery is not that good. If you want to buy Garmin, buy it. It is good but the point is what is your purpose behind buying either a Garmin or a Coros. Entry level Coros watches battery are way more longer than the entry level watches of Garmin. @COROSGlobal @Garmin @GarminFitness
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Stanfield Capital Management (@itstheotherway) reported@GarminFitness your **** is broken rn. direct upload from zwift not working. manual upload of .fit file not working.
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Lopez (@willa_daddy) reported@GarminFitness If I go for a slow jog on a hot day, and my HR goes up, Garmin drops my VO2 max number. If I go out when it’s cool the next day, suddenly I’m more fit and my VO2 goes up. And Garmin is never happy about my training status. You’re like an emotionally abusive partner.
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Dalton DeVore (@livestrong829) reportedIs there a class action lawsuit out there against @Garmin or @GarminFitness that I can jump in on? There is no way it is legal to have a watch this bad at monitoring heart rate.
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murph (@BostonLooper) reportedApple Watch SE is officially in the trash - died ~60% of the way through a half marathon yesterday, @GarminFitness here I come
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BillyJoeRayJimBob Blue Check Mark 😜 (@BillyJoeRayJim1) reportedanyone else's @GarminFitness @garmin watch 6 minutes slow?
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Benjamin Ponzer (@BPonzer) reported@GarminFitness I spent like 2 hours putting my workouts into your app and now I am doing the 1st one and I can't adjust the weight or reps and your rep counter sucks. How do I fix that???? When I did the generic workout I could adjust reps and weight.
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Marty (@Marty_FTT) reported@amymitchellart @GarminFitness @scrippsresearch Vivosmart 5 had a known module-pop issue, the pill literally ejects from the band. Garmin should warranty it even out of window given the research use. If you want zero risk of repeat, Venu Sq 2 or Vivoactive 5 are sealed cases instead of the slide-in pod.
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Jon loves summertime! (@JonB65) reported@TechOperator I've been using @GarminFitness for years. Unfortunately I couldn't wear it at work. Pretty sure I didn't need it to tell me my poor sleep and high stress. If I had, I may well have quit.
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Dostoevsky’s Girl (@saoirse_sikhu) reportedI really think there’s something wrong with this watch. How does my HR go down from 110bpm to 80bpm during/after 10 minutes of running??? 2 weeks ago it went as far down as 60 and I was dripping sweat from running. Explain that @GarminFitness ???
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AmeliaBaldreeNichols (@starlitdazzle) reportedWaking up to find out @GarminFitness changed its Garmin Connect All Activities view and it's terrible. How can I return to the minimized version of ystrday where I could see more data on the screen? I don't need or want this maximized version with icons where I see less actvities
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Will.Im.Not (@deanlooby2k10) reportedThe worst thing about @Apple Watch is when it’s pissing rain you can’t stop your run with the screen being so WET, I love @Strava I think @GarminFitness I’ll upgrade too!
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erin link (@TennislinkE) reported@GarminFitness my charging cable melted my port and fried my Vivoactive 3 is there any fix?
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Hariharan V S (@hariharan_cool) reported@Garmin @GarminFitness You guys have the worst quality products in India…used 4 garmin watches past 6 yrs and 4 of them got in US and absolutely working fine even now. One I got in india and has charging issues from the time I got it, today refuses to charge and switched off
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poyntesm (@poyntesm) reported. @GarminFitness seeing runs recorded today while Connect was down have now synced to Strava but not @TrainingPeaks anyway to repush them?
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AaeJay (@AaeJay2008) reported@Garmin @GarminFitness 2. My watch has been with you for over a week. No updates until I contact you. Its a simple fix but every time I look for support, your agents say they will escalate it and then drop out of the chat. I have the screen recording as proof if you want.
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Josh Lane (@joshlane34) reported@Garmin @GarminFitness A UX recommendation for your watches. If I forget to save my sleep activity in the morning before heading out on my run, my watch spends my whole run asking me if I want to save my sleep activity or dismiss the notification. It takes over my running display so none of my running data is readable. If I dismiss the notification, it takes me back to my normal watch face and I need to click multiple times to get back into my activity. And, within a minute or two the notification comes back anyway and the cycle repeats. If I click save, it almost always takes longer than my run to actually save the activity. My screen is frozen with "Saving" and the circling green indicator around the edges. I am unable to see my running data panels. I'm unable to pause a run, hit a lap timer, anything. It's just stuck on Saving. Today, it gave me "Saving" for the last 3 miles of my run, for the 10 minutes I spent cooling down and drinking water, and now still for the time it's taken me to write this suggestion. Basically, if I forget to save my sleep activity, and ensure that I've fully dismissed the sleep activity before my run, then my watch is unusable. I assume these are both bugs. If so, please add them to your list to fix if they're not already there. If they're not bugs and they're intended workflow, I have a few suggestions. 1. Dismissing the notification should dismiss it until after the current in-progress activity ends. 2. Dismissing the notification should take you back to the current in-progress activity. 3. Click "Save Activity" shouldn't cause the watch to lock up for an excessive amount of time. It should either save in the background if it takes a while, or save faster. Or, if neither of those is possible, it shouldn't be an option at all until after the current activity ends. 4. Prompt to save the previous unsaved activity once, before the new activity starts. 5. If none of the above are possible, just suppress the whole interaction until there are no other in-progress activities. Thanks!
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Florence Sharts (@shan_tahs) reported@GarminFitness my watch battery is draining incredibly fast. It's the forerunner 945. I charged it fully last evening and it was dead at 6am this morning. How do I fix this?
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J (@J8099150426777) reported@GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya
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Dave (@wanderingdave) reportedHelp @GarminFitness , make your own and don't you dare pay wall it.
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Bernard Kasparas (@Bkasparas) reported@FitbitSupport Why is your mobile app now so awful? Ver 4.52.1 running under Android 14, logs me out every night, loses the last 5000 steps and other activities of the previous day, won't store the first 3 ECG traces after logging in. Really poor. A living ad for @GarminFitness
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Mike Lifts (@mikeoniron) reported8:30hrs sleep Poor quality Poor recovery Thanks @GarminFitness
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UK Electric Vehicle Owners Club (@ukevowners) reported@UKSVacher @Garmin @GarminFitness I've not been running for a couple of weeks due to bad toes. Miss it a lot, think I might sneak parkrun in tomorrow