Garmin Connect status: device issues and outage reports
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Full Outage Map
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Problems in the last 24 hours
The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Garmin Connect users through our website.
- Website Down (25%)
- App Crashing (21%)
- Errors (17%)
- Device Failure (17%)
- Online Features (13%)
- Sign in (8%)
Live Outage Map
The most recent Garmin Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Argent-sur-Sauldre
|
Device Failure | 8 days ago |
|
Paris
|
App Crashing | 11 days ago |
|
Saint-Étienne
|
App Crashing | 12 days ago |
|
Lyon
|
Website Down | 17 days ago |
|
Paris
|
Device Failure | 19 days ago |
 Ottawa
|
Website Down | 22 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Pranav (@Pranav_) reportedhey @Garmin and @GarminFitness I'm unable to enroll my Fenix 7 solar in your beta program. Always errors out, software is stuck on 8.37, can you help?
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J (@J8099150426777) reported@GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya
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J (@J8099150426777) reported@GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya
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Ray Sephton (@barklyboy) reported@GarminFitness @GarminCycling Routes in Garmin Connect sent to my New Edge 1040 have No Waypoints visible when riding that course. Works perfectly on Edge 530. Yes, waypoints is toggled on. I see in forums that others with 1040 have same issue. Used wifi & express to send. HELP
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Margaret-Ann, PhD Scholar (@RealMargaretAnn) reported@Garmin @GarminFitness listen, I need y’all to fix this Forerunner HR firmware ASAP because I know I’m fit af (IRONMAN!) but there’s no way my HR was between 31-76 for a 1.5hr Zone 2 training run… it’s been weeks, PLEASE SAVE US FROM THIS HELL! I’M NOT UNPRODUCTIVE! 😭 #garmin
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Brian Tafel (@briantafel) reportedHi @GarminFitness could you please fix the VO2 max / Apple Health integration that thousands of us serious runners have been asking for? It feels like hubris. I’m looking srsly at Apple Watch Ultra knowing my hard work shows up across health apps. 🙏🏼🤞🏼
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Stanfield Capital Management (@itstheotherway) reported@GarminFitness your **** is broken rn. direct upload from zwift not working. manual upload of .fit file not working.
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Tom Shugart (@tshugart3) reported@GarminFitness That graph with all the missing data was from a sync via my computer and Garmin Express. Disappointing that there's nothing else to be done (the support center stuff doesn't help). What I think it needs is an update, and it sounds like that's not forthcoming.
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Stanfield Capital Management (@itstheotherway) reported@GarminFitness your **** is broken rn. direct upload from zwift not working. manual upload of .fit file not working.
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Amy Hainsworth (@amyhainsworth) reportedHeyo @GarminFitness is anyone working your support phone lines today? I’ve been on hold for 52 minutes for an issue with a Decent, much longer than the 13 minute estimate.
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J (@J8099150426777) reported@GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya
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Florence Sharts (@shan_tahs) reported@GarminFitness your Twitter rep is refusing to help me bc they cant find my account despite giving the email, and your idiot on your customer service person kept asking me to access my my watch after being told 3 separate times I do not have it.
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murph (@BostonLooper) reportedApple Watch SE is officially in the trash - died ~60% of the way through a half marathon yesterday, @GarminFitness here I come
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Ben (@TumoLPK) reported@GarminFitness @GarminUK I’ve got a HRM Dual that despite connecting to my watch will not read HR. I’ve replaced the battery, tried a different strap, and reset the HRM with no success. Seems to be really common issue online. How do I fix please?
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Stanfield Capital Management (@itstheotherway) reported@GarminFitness your **** is broken rn. direct upload from zwift not working. manual upload of .fit file not working.
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Henri Helvetica 🇭🇹 👨🏾🚀 🚀 (@HenriHelvetica) reported@marcelfahle @pepicrft @GarminFitness I'm on a 945 LTE. But I had (still have) a 230 that lasted 6yrs. The only issue is that the battery charge only lasts 1 day (yes, that's the downfall). The screen also had a small group of dead pixels, but still works totally as intended. in 6yrs, took it off only to charge. 💯
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Jeanette Smith (@jeanettemiami) reportedAnd on this day, @fitbit died. It was a slow death - first came the email, then came the #challenges & the last gasp of #groups. Then the pain as thousands upon thousands fled as fitbit died in ignominy, mourned by many & then simply forgotten as @apple & @GarminFitness rejoiced.
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Curren Dewan (@LamarJacksonMV) reported**** this garbage @Apple watch. What a waste of money. @GarminFitness send me a promo code. My iPhone ******* sucks too tbh
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Michael Arter (@Michael_Arter) reported@Garmin @GarminFitness YET again your #vivoactive4 watch has missed laps while swimming. This is such a poor quality device ! What’s even worse you pretend here in social media that you follow up on issues yet every single email I have sent you has been ignored !! #poor
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CreativeGenii (@Creativegenieke) reportedCan you support me get my watch fixed @GarminFitness? I got a number for garmin Kenya. The 1st call was answered, the solution they gave didn’t work, they have since not answered calls or WhatsApp. My device keeps going off, battery shows 100%, I’ve rebooted, problem persists.
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Dr. Kate (@KateERyan) reported@MarkMilliganDPT @GarminFitness I think the wrist heart rate sensor is just kind of buggy. I’m in the Fenix 6 now, but occasionally I go through periods of getting a lot of false abnormally high heart rate alerts, and either restarting or updating the software will resolve it.
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J (@J8099150426777) reported@GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya
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Dostoevsky’s Girl (@saoirse_sikhu) reportedI really think there’s something wrong with this watch. How does my HR go down from 110bpm to 80bpm during/after 10 minutes of running??? 2 weeks ago it went as far down as 60 and I was dripping sweat from running. Explain that @GarminFitness ???
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Francisco (@francrubio) reportedFont size on @Garmin Instinct 2 glances is way too small and non-adj, making it nearly unreadable , especially those +40 or visual impairments. This is a clear accessibility issue for a premium watch. @GarminFitness, please add size cust/bring back single widget view! #Instinct2
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murph (@BostonLooper) reportedApple Watch SE is officially in the trash - died ~60% of the way through a half marathon yesterday, @GarminFitness here I come
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Tone (@goonerlippo) reported@GarminFitness bought a vivoactive5. For 3 weeks it’s been really good- suddenly has disconnected and won’t re connect! Help guide absolutely useless! Haven’t even paid for the thing in full yet! So so disappointed! Won’t buy Garmin again
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Stanfield Capital Management (@itstheotherway) reported@GarminFitness your **** is broken rn. direct upload from zwift not working. manual upload of .fit file not working.
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Oscar Mike 🧗🏻♂️ (@Oscar_O_Neill) reportedAll this money for the ‘best smart watch on the market’ and it won’t even track sleep patterns properly. Garmin get you **** together and realise not everyone has a 9-5 job that allows you one window to sleep 🙄 @Garmin @GarminUK @GarminFitness
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Tom McQuain 🌮❤️ (@runtommcquain) reported@Garmin @GarminFitness got a question about my forerunner 245 music. The heart rate is set and is on, the VO2 max recording is on, and for the last 6 days it hasn't recorded any sleep. I just did the power off by holding the power in for 15 seconds and rebooted how to fix this?
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Bittersweet (@OuftiDjape) reported@GarminFitness Hello, I've done uninstall/reinstall of Garmin Connect App with latest version on play store 4.65.1 -> problem not fixed