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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Garmin Connect users through our website.
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Website Down (29%)
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Online Features (25%)
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Sign in (15%)
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App Crashing (13%)
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Errors (11%)
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Device Failure (7%)
Live Outage Map
The most recent Garmin Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Saintes |
Errors | |
| Cugnaux |
App Crashing | |
 Peace River |
Website Down | |
| Cuers |
Errors | |
| Le Havre |
Device Failure | |
 Chepstow |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Bobby Grangier
(@bgrangier) reported
@Garmin @GarminFitness I’ve sent a DM about a customer service issue. Phone line wasn’t much help. Can someone please check into this for me? Much appreciated!
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Stephen Martin
(@smmartin330) reported
@GarminFitness @Garmin We found a Fenix 5, powered on and working but with low battery, washed up on a beach in Hilton Head. Can you help us track down the owner by serial so we can return it?
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new JiminyPanoz(tweet)
(@JiminyPan) reported
. @GarminFitness Android App is completely unable to load content after the latest outage here – it gets an error every 2 seconds trying to do so.
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Danno
(@___Danno) reported
@GarminFitness Is Garmin Connect having known issues? We had a power outage last week but now I cannot upload my running data to Garmin Connect even though data is stored inside my watch (F-15)
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Luke Kains
(@lukekains89) reported
@GarminFitness So far I've seen it once. I don't think it's a major issue (I was being a little snarky/sarcastic). I do appreciate the awesome customer service though! Another fantastic reason to buy Garmin fitness trackers 💪
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Jennyv♥️ 🇺🇸♥️
(@VincentJenny) reported
@GarminFitness @___Danno Garmin has an outage right now. What's going on?
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Rob C
(@beer_int_cellar) reported
@GarminFitness is there a problem with your service today? Can’t get my GarminConnect app to work properly and your site is down
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D.R.Evans
(@davheavenz) reported
@GarminFitness is down more times than its up!
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Abhishek E S
(@esabhishek) reported
@GarminFitness This did not work for me but Nike+ was able to fix it for me. Thanks for replying though!
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Lalita
(@LLAmos) reported
@GarminFitness When will the outage be revolved?
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this old crow corvid 19
(@Corvid189592286) reported
@GarminFitness my HR monitor is showing some crazy numbers after a battery change. I’ve checked it alongside another device and it’s showing double my testing HR. Can we fix this?
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Meryl Winslow
(@MerylWinslow) reported
@Garmin @GarminFitness so glad I bought a new watch only for it to work worse than my last one. Thing is a damn lemon… can’t hold a charge for **** - drops 30% in a day
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Stephen Martin
(@smmartin330) reported
I've found someone's very expensive @GarminFitness Fenix 5 watch, and very much want to return it to the owner, but Garmin refuses to help. I am offering to pay to ship it to @Garmin for them to turn around and ship it to the owner, but they are refusing.
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Richard Exley
(@DrRichEx) reported
As expected @GarminFitness maintains silence on the @garminconnect server outage. Do they have a social media team?
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GeWilli
(@Ge_Willi) reported
@JohnnyCRockets @Garmin @GarminFitness I'd be all in with a slightly larger head unit if that space was used for photovoltaics. Would be pretty revolutionary for long events, could really help with range anxiety.
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Miss K
(@MissKarebe) reported
@GarminFitness what's going on with the app?? I can't upload my workout just my steps. Is this just an issue on the African market? Other friends have the same problem #globalrunningday
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Kelly (she/her)
(@KellyKnowsAll) reported
Me: Wake up at 4:30 and hit the gym hard. Get home, get the toddler up and ready, hustle, chug some coffee, sit down at my computer to get started with my job, already exhausted. My @GarminFitness watch: Time to get up and move! No, no Garmin, you know what?!?! 😡
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KerAboutDemocracy
(@AboutKer) reported
It is amazing to me how wonderful the customer service is at @Garmin @GarminFitness ! Within minutes of having an issue with my watch, they've resolved the problem. Refreshing when companies care about their customers! #bestcustomerservice
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Walker James
(@WalkerJ67835796) reported
@james_run_james @GarminUK @GarminFitness SAM_TECH02 on Instagram can fix this within some sec the customer service here are annoying
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Shweta Jain
(@sjainshweta) reported
@Garmin @GarminFitness @GarminUK My watch won't pair with my phone, contacted your chat centre twice to no avail .... The guy gave me instructions to repeat what I had already done like 5 times- which didn't help at all Can you please help me here?? #disappointed
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Steve_382
(@Steve_382) reported
@GarminFitness And of course the server is down again. You know if it weren't for Connect no one would buy your watches. They would just buy the Apple watch.
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Fulford Pro Shop
(@fulfordproshop) reported
@GarminFitness I’m struggling with my Garmin forerunner 645 music. I keep getting an error code 502 when I press for music?
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III
(@Faroonia) reported
@Garmin @GarminFitness I love my watch, I truly do. But how the hell did I reach my stair goal for the day while going 35mph down the road in my drivers seat? I paid too much for this watch to have so many inconsistencies.
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Jarek Potiuk
(@jarekpotiuk) reported
@wpp_4 My sister got a 50th birthday present today Garmin watch, and why oh why it does not work during unpacking ? @Garmin @GarminFitness #down #garmin #worstpossibletimeforserverdown
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Adam Paciorek
(@AdamPaciorek) reported
Is the Connect app down? @GarminFitness @Garmin
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Andy Berens
(@akberens) reported
Why is @Garmin and @GarminFitness customer support worse than the cable industry? #garbage #fail
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Neil Owen
(@Neil1Owen) reported
@GarminFitness I’ve not had any issues importing a GPX file until today. Is there an issue with importing currently?
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KAZ
(@kaz_s800M) reported
@GarminFitness @garmin @GarminCycling On the Garmin Connect site, I zoomed the map to tried to find nearby courses. However, starting point icons are not appered in the zoomed map, and courses in unrelated locations are listed. Please solve this problem.
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mypifi
(@mypifi) reported
@FitbitUK It's finally worked today, just wanted to get my data for past 12 months to take with me to @GarminFitness it's a shame we have had to part company but your app is so buggy and watch features limited I need something that's more reliable.
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Karrie "Get Vaxxed" McC
(@karriesoo) reported
from
Vancouver, British Columbia
@threndyleski @GarminFitness Then you can buy one of those. I have to pay a $350 deposit for them to ship me a new one and then ship my busted one to them before they refund the deposit. You want to pay me $350 for a broken watch? Didn’t think so.