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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Garmin Connect users through our website.
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Website Down (30%)
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Online Features (23%)
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App Crashing (14%)
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Sign in (12%)
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Device Failure (11%)
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Errors (10%)
Live Outage Map
The most recent Garmin Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Farnham |
Device Failure | |
 Romilly-sur-Seine |
Device Failure | |
 Lima |
App Crashing | |
| Gilley |
Errors | |
| Montbeton |
Online Features | |
| Hautes-Bruyères |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Jędrek
(@jedrekjanek) reported
@GarminFitness hey, is there any global issue with the app? Watch is connected to the phone, but on the main page I see only pulse tab. No calories, no activities, no average steps and so on...
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Esther
(@Esther_Leighton) reported
@GarminFitness @CounsellorNLond Happy to talk but this isn’t the issue. The problem is that the cycle thing doesn’t/can’t do running inputs (like foot power meters) but arms don’t move so a ‘running’ watch is unsuitable. Basically, frame running is a cross between running and cycling. I’ll dm my email.
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Desmond
(@DezzySama) reported
@Garmin @GarminFitness I need help with a broke device.
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Patrick Mc Ginley
(@pmcginley10) reported
@DanWeeksMusic @GarminFitness I must invest in one, my Samsung galaxy watch is ****, wont sync with strava, cant download playlists from spotify so you end up going for a run with the phone still in your pocket, which is exactly why I bought a smartwatch...
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Ainhoa Iglesias Díaz
(@iglesiasdiaz) reported
For almost 4 months I have been trying to get @Garmin to fix the issues I have with my Forerunner 935. 4 months later and they have not fixed the issue and have not offered a reasonable solution. Terrible customer service #garmin @GarminFitness
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Danny Ball 🏴
(@_Danny_Ball_) reported
@GarminFitness hi. My @GarminUK connect app not working today on iPhone iOS 14
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MR PORTER IS A HUGE FRAUD
(@GRACIEMANSI0N) reported
@GarminFitness what a moron. you didnt put together ****. you're like a mentally delayed child trying to glue magnets together. freaking pathetic POS. Everyone knows your watch is absolute ****, stop trying, your product sucks, you live like its 1990. go F yourself
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🇨🇦🇨🇦⚔️Sebastian⚔️🇨🇦🇨🇦
(@espanol416) reported
@GarminFitness This worked for me thanks ! Not sure why the app was down but yeah it seems be fine now.
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Tim Van Poecke
(@TvPoecke) reported
@GarminFitness @StravaSupport, since I got my new Garmin Fenix, the syncing between your apps stopped working. I reconnected both multiple times, but still not working. any tips?
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Meggz*
(@Meggzbeth) reported
@GarminFitness the past week my pace data sporadically displays when I run. Any ideas how to fix this?
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Former Marathon Runner
(@miss_gamu) reported
@GarminFitness @Garmin I have a FR35, I just noticed that the app has not been recording HR and sleep data for over weeks now. How do I fix this? TIA.
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David Rollo
(@iRollo) reported
@GarminFitness I’ve lost one of my Fenix 6 Pro watch band springs. I emailed you, yet no response… I need a replacement watch pin… can you help me get one?!#replacementparts
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Steve Johnson
(@StevenKJohnson) reported
@53viroqua @Garmin @GarminFitness That may be the problem. Feels like two incompatible systems, neither one all that good on its own, forced to talk to each other. Simple drag n' drop is so much better
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Terry Glazebrook
(@Trig0521) reported
@GarminFitness after some help please. My Fenix 5 + battery no longer lasts more than 12 hours, less if I do activity. I’ve reset to factory settings, turned HR monitoring off and changed the backlight settings but to no avail.
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Zeke Callanan
(@ZCallanan) reported
@GarminFitness @Garmin Hi! My Forerunner 35 - which I love! - stopped working normally. The power buttons and exercise buttons no longer function! Please help? DM me?
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WALEY🍥
(@FaceCAP2) reported
@corninggorilla @GarminFitness I also have similar issue contacting support but nothing changed until my cousin recommend @rexxytech to me and he help me recover my locked account back in 30mins. His an expert
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Jordan Dea-Mattson
(@jdeamattson) reported
Hey, @Garmin @GarminFitness how about giving me the ability to directly log Floors. Battery died and device did not count all the steps I did. My streak was broken…
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rt
(@rahsin) reported
Hey @Garmin_India @Garmin @GarminFitness I recently got myself a Fenix 6 Sapphire. I don’t see India maps on the device and neither does Garmin express give an option to download. Please help.
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🇨🇦🇨🇦⚔️Sebastian⚔️🇨🇦🇨🇦
(@espanol416) reported
@GarminFitness Just got a garmin watch and the app says it’s there’s problem and won’t open up...? Is the server down ? Says try again later .. been all day FYI
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Artful Badger
(@BadgerArtful) reported
@GarminUK @GarminFitness is there an issue with shipping at the moment? I ordered a strap nearly 3 weeks ago and have had no updates.
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Jamie.
(@jamiemariemccar) reported
from
Chicago, Illinois
@Garmin @GarminFitness I have an $800 watch that’s barely a year old and won’t charge. Any help?
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Britto Robert
(@BrittoRobert2) reported
@GarminFitness There is an issue faved by users with the recent software update for VivoActive3 which has caused batteries to drain out within hours of charging. Hope @Garmin is aware and taking note of the situation to provide assistance
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MFYDev
(@FanyangMeng) reported
@Garmin @GarminFitness Hey there, Garmin Connect is crashed and not only me but also many other people cannot sync their sports to strava now. Please investigate and fix it ASAP!
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Todd Rich
(@hcir69todd) reported
@GarminFitness 2/2, so, my expensive Instinct Solar is really functioning like my old Timex w a GPS. Trouble shooting on the website does nothing to fix the problem. I just can’t trust this device which is sad bc it looks great.
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pmc
(@petermcarey) reported
relatively new Garmin 830... $ down the drain! @Garmin @GarminFitness
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Oliver Newton
(@OliverN28814071) reported
@GarminFitness my phone and fenix 5 won't sync. I have Bluetooth on both devices and have switched off and on again etc. Is there an issue?
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Paul
(@Northcoastpaul) reported
@GarminFitness Hey folks. Trying to create a Garmin Connect account and it keeps coming to an error page and wont let me create an account
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Chris Wharrier
(@thewharrier) reported
@GarminFitness @GarminUK I’m trying to create a Garmin connect account but unsuccessful. I have tried via the App and directly on connect website but nothing doing! Help!!
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christopherturkesq
(@christurkesq) reported
@GarminFitness why is my garmin connect app automatically logging me out all the time? Does the app need a bug fix?
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EMGlotfelty
(@WinnerNTraining) reported
Thank you @GarminFitness for the #Forerunner645 because even when it tells me my performance is -5 at the start of the race, I don’t let it get me down and remember it also told me I had my highest ever VO2 max going into the same race.