Garmin Connect status: device issues and outage reports
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Full Outage Map
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Problems in the last 24 hours
The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Garmin Connect users through our website.
- Online Features (23%)
- Errors (23%)
- App Crashing (18%)
- Device Failure (18%)
- Website Down (14%)
- Sign in (5%)
Live Outage Map
The most recent Garmin Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Colombes
|
Errors | 5 days ago |
|
Marseille
|
Errors | 11 days ago |
 Riudecanyes
|
App Crashing | 18 days ago |
 Melbourne
|
Sign in | 27 days ago |
|
Lyon
|
Device Failure | 28 days ago |
 Neufchâteau
|
Online Features | 29 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Josh Lane (@joshlane34) reported@Garmin @GarminFitness A UX recommendation for your watches. If I forget to save my sleep activity in the morning before heading out on my run, my watch spends my whole run asking me if I want to save my sleep activity or dismiss the notification. It takes over my running display so none of my running data is readable. If I dismiss the notification, it takes me back to my normal watch face and I need to click multiple times to get back into my activity. And, within a minute or two the notification comes back anyway and the cycle repeats. If I click save, it almost always takes longer than my run to actually save the activity. My screen is frozen with "Saving" and the circling green indicator around the edges. I am unable to see my running data panels. I'm unable to pause a run, hit a lap timer, anything. It's just stuck on Saving. Today, it gave me "Saving" for the last 3 miles of my run, for the 10 minutes I spent cooling down and drinking water, and now still for the time it's taken me to write this suggestion. Basically, if I forget to save my sleep activity, and ensure that I've full dismissed the sleep activity, before my run then my watch is unusable. I assume these are both bugs. If so, please add them to your list to fix if they're not already there. If they're not bugs and they're intended workflow, I have a few suggestions. 1. Dismissing the notification should dismiss it until after the current in-progress activity ends. 2. Dismissing the notification should take you back to the current in-progress activity. 3. Click "Save Activity" shouldn't cause the watch to lock up for an excessive amount of time. It should either save in the background if it takes a while, or save faster. Or, if neither of those is possible, it shouldn't be an option at all until after the current activity ends. 4. Prompt to save the previous unsaved activity once, before the new activity starts. 5. If none of the above are impossible, just suppress the whole interaction until there are no other in-progress activities. Thanks!
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Speaker 25 (@rodtrent) reported@Garmin sync for @SmashrunHQ is broken too after Garmin's Oauth changes last week. How long will this last? @GarminFitness
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Ben (@TumoLPK) reported@GarminFitness @GarminUK I’ve got a HRM Dual that despite connecting to my watch will not read HR. I’ve replaced the battery, tried a different strap, and reset the HRM with no success. Seems to be really common issue online. How do I fix please?
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Mark Milligan (@MarkMilliganDPT) reported@KellerCaponePhD @GarminFitness Hey Cheryl! Great to hear from you! Oh good call. Will wear chest strap next time and see! Same tightness each time. Sweating does not seem to matter. I tried starting by wetting it to simulate sweat. I even take the watch off and see if it calibrates but that does not help
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Thefodfather (@thefodfather155) reported@GarminFitness Can you fix your shipping issues to help get the watch I ordered. Ninja shipped a whole food processor in 2 days and you can't get me a watch inside a week.
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Stanfield Capital Management (@itstheotherway) reported@GarminFitness your **** is broken rn. direct upload from zwift not working. manual upload of .fit file not working.
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J (@J8099150426777) reported@GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya
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AmeliaBaldreeNichols (@starlitdazzle) reportedWaking up to find out @GarminFitness changed its Garmin Connect All Activities view and it's terrible. How can I return to the minimized version of ystrday where I could see more data on the screen? I don't need or want this maximized version with icons where I see less actvities
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Dalton DeVore (@livestrong829) reportedIs there a class action lawsuit out there against @Garmin or @GarminFitness that I can jump in on? There is no way it is legal to have a watch this bad at monitoring heart rate.
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MrsKillJoy616 (@librarykat) reported@Garmin @GarminFitness Ever since I updated your app a few days ago, my notifications won't consistently send through to my watch. I've had to uninstall and reinstall your app multiple times a day to try to get this basic function to work. I've tried to connect with help over this, but that isn't really working either. I would just like a basic function of my watch to work.
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Deep General Research Institute (@DGR_Institute) reported@Garmin @GarminFitness I just bought and tested your new Garmin D2 Mach 2 Pro: I have used an Apple Watch Ultra One since release, as comparison: The build quality of your product is so hilariously bad that after one hour of testing, I decided to send it back and request a refund. China Trash. Display (really bad black and contrast) and case quality (moves and makes noises, no working lunette) is a 4/10, in relation to 1700€ price tag a 2/10. On top: Your OS is so bloated, slow and you force users to install 5! different apps and still charge 10€ per month for satellite coverage (@Apple it is for free). Compared to my almost 4 years old Apple watch your watch feels and looks like a kids toy. I will wait for the Apple Watch Ultra 4 instead.
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Andre (@andreswart916) reported@GarminFitness Hi Folks. Please help resolve. Forerunner 255 data screen font has shrunk on Version 14.13
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Bittersweet (@OuftiDjape) reported@GarminFitness Hello, I've done uninstall/reinstall of Garmin Connect App with latest version on play store 4.65.1 -> problem not fixed
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Omkar Pradhan (@Omkar_Pradhan7) reported@Garmin @Garmin_India @GarminFitness I always believed Garmin stood for reliability and quality. Sadly, my experience has been the complete opposite. I purchased an Instinct 3 (50mm) in May 2025. Within 5 months, it had a battery defect and was replaced (Sep 2025). Seven months later, in May 2026, the replacement unit started malfunctioning with pace tracking. I spent nearly a week without my watch while it was at the service center. Then, just a month later in June, the same replacement device developed a heart rate sensor issue. I’ve now been informed that this unit will also be replaced. That means I’ll be on my third device in just 14 months. I requested a simple exception: allow me to switch to a different Garmin model, and I’m happy to pay the price difference. This request has been declined. Can someone explain why? As a customer, I’ve repeatedly faced training disruptions because of defective hardware. Every issue has been verified by your own service team. At what point does customer experience become important enough to justify an exception? I’m not asking for a free upgrade. I’m only asking for a chance to move away from a model that has repeatedly failed me, while paying the difference myself. I expected better from a brand known for building products athletes can depend on.
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J (@J8099150426777) reported@GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya
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Bernard Kasparas (@Bkasparas) reported@FitbitSupport Why is your mobile app now so awful? Ver 4.52.1 running under Android 14, logs me out every night, loses the last 5000 steps and other activities of the previous day, won't store the first 3 ECG traces after logging in. Really poor. A living ad for @GarminFitness
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Ken harrison (@Kenharrison99) reported@mikeoniron @GarminFitness garmin seems to be a problem, sleep without. Train better w! Apple Ultra and Polar H-10. My feel is more accurate than the garmin .
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E_A_L_II🇺🇲 (@E_A_L_II) reported@GarminFitness @JohnStraumann Garmin is trash. Nobody should invest in this company
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Henri Helvetica 🇭🇹 👨🏾🚀 🚀 (@HenriHelvetica) reported@marcelfahle @pepicrft @GarminFitness I'm on a 945 LTE. But I had (still have) a 230 that lasted 6yrs. The only issue is that the battery charge only lasts 1 day (yes, that's the downfall). The screen also had a small group of dead pixels, but still works totally as intended. in 6yrs, took it off only to charge. 💯
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murph (@BostonLooper) reportedApple Watch SE is officially in the trash - died ~60% of the way through a half marathon yesterday, @GarminFitness here I come
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Margaret-Ann, PhD Scholar (@RealMargaretAnn) reported@Garmin @GarminFitness listen, I need y’all to fix this Forerunner HR firmware ASAP because I know I’m fit af (IRONMAN!) but there’s no way my HR was between 31-76 for a 1.5hr Zone 2 training run… it’s been weeks, PLEASE SAVE US FROM THIS HELL! I’M NOT UNPRODUCTIVE! 😭 #garmin
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Vahid (@vahidlazio) reported@Stolen_Kishka @Garmin is that a garmin that security forces in Iran are using? Are they using your tactical watches to shoot at people? They are snipers. They shot many iranian peaceful protesters. Is your ballistic feature working in Iran?! Wtf @GarminFitness
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Josh Lane (@joshlane34) reported@Garmin @GarminFitness A UX recommendation for your watches. If I forget to save my sleep activity in the morning before heading out on my run, my watch spends my whole run asking me if I want to save my sleep activity or dismiss the notification. It takes over my running display so none of my running data is readable. If I dismiss the notification, it takes me back to my normal watch face and I need to click multiple times to get back into my activity. And, within a minute or two the notification comes back anyway and the cycle repeats. If I click save, it almost always takes longer than my run to actually save the activity. My screen is frozen with "Saving" and the circling green indicator around the edges. I am unable to see my running data panels. I'm unable to pause a run, hit a lap timer, anything. It's just stuck on Saving. Today, it gave me "Saving" for the last 3 miles of my run, for the 10 minutes I spent cooling down and drinking water, and now still for the time it's taken me to write this suggestion. Basically, if I forget to save my sleep activity, and ensure that I've fully dismissed the sleep activity before my run, then my watch is unusable. I assume these are both bugs. If so, please add them to your list to fix if they're not already there. If they're not bugs and they're intended workflow, I have a few suggestions. 1. Dismissing the notification should dismiss it until after the current in-progress activity ends. 2. Dismissing the notification should take you back to the current in-progress activity. 3. Click "Save Activity" shouldn't cause the watch to lock up for an excessive amount of time. It should either save in the background if it takes a while, or save faster. Or, if neither of those is possible, it shouldn't be an option at all until after the current activity ends. 4. Prompt to save the previous unsaved activity once, before the new activity starts. 5. If none of the above are possible, just suppress the whole interaction until there are no other in-progress activities. Thanks!
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Brittany Busse, MD (@brittanybussemd) reported@jaybjackson @JasonFitz1 @GarminFitness I am not. I do help people find the right fueling routine for their physiology.
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murph (@BostonLooper) reportedApple Watch SE is officially in the trash - died ~60% of the way through a half marathon yesterday, @GarminFitness here I come
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J (@J8099150426777) reported@GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya
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Dostoevsky’s Girl (@saoirse_sikhu) reportedI really think there’s something wrong with this watch. How does my HR go down from 110bpm to 80bpm during/after 10 minutes of running??? 2 weeks ago it went as far down as 60 and I was dripping sweat from running. Explain that @GarminFitness ???
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Jeanette Smith (@jeanettemiami) reportedAnd on this day, @fitbit died. It was a slow death - first came the email, then came the #challenges & the last gasp of #groups. Then the pain as thousands upon thousands fled as fitbit died in ignominy, mourned by many & then simply forgotten as @apple & @GarminFitness rejoiced.
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Pete (@frontieruk) reportedCancelled my @Strava subscription, will be sad not tracking with my @GarminFitness & @wahoofitness devices in the same place but **** childish practices because it’s twice in a year strava has thrown tantrums
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Quin Bond (@njergonomics) reported@MarkMilliganDPT @GarminFitness The wrist sensor can definitely get a little buggy if the wrist strap is too tight or too loose. Also, if you move your wrist into certain positions like extension with a little deviation it can get a little funky. For any real exercise, the chest strap is the way to go.