Garmin Connect status: device issues and outage reports
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If you are having issues, please submit a report below.
Full Outage Map
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Problems in the last 24 hours
The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Garmin Connect users through our website.
- App Crashing (21%)
- Website Down (21%)
- Errors (21%)
- Online Features (17%)
- Device Failure (17%)
- Sign in (4%)
Live Outage Map
The most recent Garmin Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Le Mans
|
Online Features | 7 days ago |
|
Limoges
|
Errors | 9 days ago |
|
Lyon
|
Errors | 14 days ago |
|
Cannes
|
Online Features | 16 days ago |
|
Argent-sur-Sauldre
|
Device Failure | 1 month ago |
|
Paris
|
App Crashing | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Jon loves summertime! (@JonB65) reported@TechOperator I've been using @GarminFitness for years. Unfortunately I couldn't wear it at work. Pretty sure I didn't need it to tell me my poor sleep and high stress. If I had, I may well have quit.
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Dave (@wanderingdave) reportedHelp @GarminFitness , make your own and don't you dare pay wall it.
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Marty (@Marty_FTT) reported@amymitchellart @GarminFitness @scrippsresearch Vivosmart 5 had a known module-pop issue, the pill literally ejects from the band. Garmin should warranty it even out of window given the research use. If you want zero risk of repeat, Venu Sq 2 or Vivoactive 5 are sealed cases instead of the slide-in pod.
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Amy Hainsworth (@amyhainsworth) reportedHeyo @GarminFitness is anyone working your support phone lines today? I’ve been on hold for 52 minutes for an issue with a Decent, much longer than the 13 minute estimate.
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Tim Kettenring (@timkettenring) reported@Jefffeldman I’m not sure tbh but what I do know is that all the marketing around wearables and “recovery” products is largely based on making people feel good (or bad @GarminFitness) and making them think they need to “recover” from something nebulous - which has then led to this proliferation of “recovery” protocols 🙄
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murph (@BostonLooper) reportedApple Watch SE is officially in the trash - died ~60% of the way through a half marathon yesterday, @GarminFitness here I come
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Thefodfather (@thefodfather155) reported@GarminFitness Can you fix your shipping issues to help get the watch I ordered. Ninja shipped a whole food processor in 2 days and you can't get me a watch inside a week.
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Hari Ganti (@FalxFour) reported@GarminFitness I think there's an issue syncing to @MyFitnessPal right now...
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Marty (@Marty_FTT) reported@amymitchellart @GarminFitness @scrippsresearch Vivosmart 5 had a known module-pop issue, the pill literally ejects from the band. Garmin should warranty it even out of window given the research use. If you want zero risk of repeat, Venu Sq 2 or Vivoactive 5 are sealed cases instead of the slide-in pod.
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J (@J8099150426777) reported@GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya
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J (@J8099150426777) reported@GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya
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erin link (@TennislinkE) reported@GarminFitness my charging cable melted my port and fried my Vivoactive 3 is there any fix?
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Andre (@andreswart916) reported@GarminFitness Hi Folks. Please help resolve. Forerunner 255 data screen font has shrunk on Version 14.13
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murph (@BostonLooper) reportedApple Watch SE is officially in the trash - died ~60% of the way through a half marathon yesterday, @GarminFitness here I come
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Mark Dalman (@mdalman34) reported@GarminFitness my app is not updating any more from my Venu. Can someone contact me to help?
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CT (@CarlJTaylor23) reported@GarminUK @GarminFitness - disappointed that my Forerunner 965 has broken after less than 3 years and the option is to buy a refurbished device at a price of £155. I expect a £600 watch to last longer than it has, especially as it’s not worn all day / everyday.
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Stanfield Capital Management (@itstheotherway) reported@GarminFitness your **** is broken rn. direct upload from zwift not working. manual upload of .fit file not working.
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Steph Strange (@Sstrange_2708) reported@GarminUK @GarminFitness, will you be looking at a buggy/stroller setting in activities? Having to put my watch in my pocket defeats the object of it and pushing one handed is not ideal off road. It's a real bug bear with myself and active friends #vivoactive3 #activeparents
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J (@J8099150426777) reported@GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya
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🇺🇸God Bless America (@CCPmustDie) reported@Garmin @GarminFitness have you realized there are so many exercise not listed in Connect when you're trying to create your own workouts there. Fix it by adding them! And your interface to create workouts sucks. Fix it! Don't just selling crazy expensive smart watches.
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Tony Kunda (@the_kunda) reported@GarminFitness @Garmin Today was the first day that my daughter wore her Bounce watch and your backend had a massive outage, permanently shaking our confidence in her ability to use the device to get help in an emergency. Unacceptable. Will there be a post-mortem on the outage?
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AaeJay (@AaeJay2008) reported@Garmin @GarminFitness 1. what's up with your poor customer service? How many times do I need to contact you for support. You told me my Forerunner 165 has a known battery issue and will exchange it out. I was promised next day shipping on the exchange. My watch has been with
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Uğur Karaman (@karamanugur1) reported@GarminFitness hello, my vivoactive 5 is having completely dark screen time to time for hours. I am disappointed that I am having this major problem. Battery is almost full. Any troubleshooting? Would you care to help as I am trying to reach you?
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Bean & Bean Cotton (@Bean_Cotton) reported@GarminFitness Is it possible to change the Connect calorie display back to the previous version? The new update now takes me directly to the worst version of MFP. I miss the simple display.
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Battiatus (@_battiatus) reported@Garmin @GarminFitness after almost two years my Fenix 5S Plus became faulty and luckily it was still under warranty and I got a replacement. Now we're two years later and it's broken again and I need to spend $180 for another replacement. What should I do ? (1/2)
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J (@J8099150426777) reported@GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya
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The Daily Build (@thedailybuild42) reportedDay 41: 🔋 Body Battery (@GarminFitness) at wake up: 82 💪 Workout: upper + lower 👟 Steps: 9,501 🥩 Protein: 156 🥃 Drinks: 6 📈 Build Take: When you cook meat and it sucks (too chewy), throw that **** in a stew. Keep building. 🔨
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CreativeGenii (@Creativegenieke) reportedCan you support me get my watch fixed @GarminFitness? I got a number for garmin Kenya. The 1st call was answered, the solution they gave didn’t work, they have since not answered calls or WhatsApp. My device keeps going off, battery shows 100%, I’ve rebooted, problem persists.
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Giles P. Croft (@gpcroft) reportedGrrr, after years of syncing Routes effortlessly from Strava, my @Garmin Edge 530 will no longer receive new Courses, by any means: iOS app, Garmin Express, USB connection, Send to device via Connect on Web – *nothing* gets them on there! Help @GarminFitness!
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J (@J8099150426777) reported@GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya