Garmin Connect status: device issues and outage reports
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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Problems in the last 24 hours
The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Garmin Connect users through our website.
- Online Features (19%)
- Website Down (19%)
- Errors (19%)
- Device Failure (19%)
- App Crashing (15%)
- Sign in (8%)
Live Outage Map
The most recent Garmin Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Sign in | 8 days ago |
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Device Failure | 9 days ago |
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Online Features | 9 days ago |
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Errors | 11 days ago |
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Online Features | 18 days ago |
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Errors | 19 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Marty (@Marty_FTT) reported@amymitchellart @GarminFitness @scrippsresearch Vivosmart 5 had a known module-pop issue, the pill literally ejects from the band. Garmin should warranty it even out of window given the research use. If you want zero risk of repeat, Venu Sq 2 or Vivoactive 5 are sealed cases instead of the slide-in pod.
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J (@J8099150426777) reported@GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya
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Satyarup Siddhanta (@SatyarupS) reported@GarminFitness @amazonIN @Garmin received used product previously opened product from Amazon india. No option to return in amazon . Can u please help? #duped #amazon
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Dostoevsky’s Girl (@saoirse_sikhu) reportedI really think there’s something wrong with this watch. How does my HR go down from 110bpm to 80bpm during/after 10 minutes of running??? 2 weeks ago it went as far down as 60 and I was dripping sweat from running. Explain that @GarminFitness ???
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CT (@CarlJTaylor23) reported@GarminUK @GarminFitness - disappointed that my Forerunner 965 has broken after less than 3 years and the option is to buy a refurbished device at a price of £155. I expect a £600 watch to last longer than it has, especially as it’s not worn all day / everyday.
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Bean & Bean Cotton (@Bean_Cotton) reported@GarminFitness Is it possible to change the Connect calorie display back to the previous version? The new update now takes me directly to the worst version of MFP. I miss the simple display.
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Marc J. Randazza 🇺🇸 🇮🇹 🇧🇷 (@marcorandazza) reported@Apple - my Apple Watch **** the bed and you’re gonna take a week to get it back to me? Guess that gives me a week to try out a @GarminFitness watch and see if I’m ready to swap ecosystems.
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Stanfield Capital Management (@itstheotherway) reported@GarminFitness your **** is broken rn. direct upload from zwift not working. manual upload of .fit file not working.
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Stanfield Capital Management (@itstheotherway) reported@GarminFitness your **** is broken rn. direct upload from zwift not working. manual upload of .fit file not working.
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Florence Sharts (@shan_tahs) reported@GarminFitness your Twitter rep is refusing to help me bc they cant find my account despite giving the email, and your idiot on your customer service person kept asking me to access my my watch after being told 3 separate times I do not have it.
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poyntesm (@poyntesm) reported. @GarminFitness seeing runs recorded today while Connect was down have now synced to Strava but not @TrainingPeaks anyway to repush them?
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Harguneet Singh (@harguneet) reported@GarminFitness the update process is too complicated and broken for Garmin devices for sure.. pls help solve this mystery
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Serah Mwihaki (@mwihakiwanjeri) reported@GarminFitness My Garmin Solar Instinct keeps going off and won’t turn back on unless connected to power. The battery is fully charged. What could be the issue?
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John Straumann (@JohnStraumann) reported@GarminFitness Thanks for the reply, I tried all that multiple times. I bet there is an error in the firmware and/or software that controls the BLE connectivity.
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Jokin (@kaiku_77) reported@GarminFitness Hello. I have problems with GARMIN Connect when synchronizing. I get a message: "There was an error synchronizing with G.Connect". I do it from a PC in Spain. Can you Help me? I have used it for years with no problems
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Jacob Yadao (@Jacob_Yadao) reported@GarminFitness uhh outage?
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Chloé Marie WD (@ChloeWD38) reported@GarminUK @GarminFitness @Garmin hi, please can I speak to someone regarding a broken watch. Thank you 🙏🏻
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AC (@TheStroBro) reported@GarminFitness Looking at Garmin Connect, there was probably some impact of adding strength training last week on my runs. But yesterday for recovery should help today. I added 52 minutes of stimulus on top of the previous 105 minutes of running, that's 49.5% of increase in some volume.
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Dave (@wanderingdave) reportedHelp @GarminFitness , make your own and don't you dare pay wall it.
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Pranav (@Pranav_) reportedhey @Garmin and @GarminFitness I'm unable to enroll my Fenix 7 solar in your beta program. Always errors out, software is stuck on 8.37, can you help?
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Florence Sharts (@shan_tahs) reported@GarminFitness hi. My garmin 955 solar seems to have a bad battery. I fully charged it sunday night and im already down at 20%. Is there something that can be done?
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Dave (@mad_hominem) reported@GarminFitness @Spotify having to suddenly spend 15 minutes reauthorising my music when I want to run on my lunch break is a seriously poor UX. Please sort this out.
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Brittany Busse, MD (@brittanybussemd) reported@jaybjackson @JasonFitz1 @GarminFitness I am not. I do help people find the right fueling routine for their physiology.
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Steph Strange (@Sstrange_2708) reported@GarminUK @GarminFitness, will you be looking at a buggy/stroller setting in activities? Having to put my watch in my pocket defeats the object of it and pushing one handed is not ideal off road. It's a real bug bear with myself and active friends #vivoactive3 #activeparents
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Jon loves summertime! (@JonB65) reported@TechOperator I've been using @GarminFitness for years. Unfortunately I couldn't wear it at work. Pretty sure I didn't need it to tell me my poor sleep and high stress. If I had, I may well have quit.
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J (@J8099150426777) reported@GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya
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Marty (@Marty_FTT) reported@amymitchellart @GarminFitness @scrippsresearch Vivosmart 5 had a known module-pop issue, the pill literally ejects from the band. Garmin should warranty it even out of window given the research use. If you want zero risk of repeat, Venu Sq 2 or Vivoactive 5 are sealed cases instead of the slide-in pod.
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J (@J8099150426777) reported@GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya
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Sudhanshu Sehgal (@sudhanshu1011) reportedMy POV regarding this. I started running in June of 2020 and ran with a Casio watch till November of 2024. Then planned to buy a watch and was confused b/w Coros & Garmin. I went for Coros Pace Pro and it was the latest watch from their side at that time because it got released a month before. Pace Pro hasn't still been launched in India and I had to get it from US. Battery of Pace Pro is quite good. First hand experience of this from my side- I ran a 24 Hour Stadium Run in March of 2025 where I covered 175 KM in a span of 24 hours. The battery of the watch at the start of the race was 98 or 99% battery. After 24 hours, 50% battery was still remaining which I can bet none of the entry level watches from Garmin could do. Another recent experience of one of my friends who is a Coros user. His Pace-3 button stooped working & it had been 18 months since the point of buy. He raised the ticket for this concern and it got exchanged and this happened in India where Coros even doesn't have a single offline outlet I guess & it's presence is quite limited. If it would have been Garmin, it wouldn't have been replaced because Garmin comes with 1-year limited manufacturer's warranty whereas Coros comes with 2-year limited warranty starting from the original activation date. This is a pretty big difference. This is not a biased post regarding Coros because I am a Coros user but this is just my perspective and still I stand that entry level Coros watches are way more good especially in the context of battery. Recently one of my friends bought Garmin 265 Music & he himself says that it's battery is not that good. If you want to buy Garmin, buy it. It is good but the point is what is your purpose behind buying either a Garmin or a Coros. Entry level Coros watches battery are way more longer than the entry level watches of Garmin. @COROSGlobal @Garmin @GarminFitness
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AmeliaBaldreeNichols (@starlitdazzle) reportedWaking up to find out @GarminFitness changed its Garmin Connect All Activities view and it's terrible. How can I return to the minimized version of ystrday where I could see more data on the screen? I don't need or want this maximized version with icons where I see less actvities