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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Garmin Connect users through our website.
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App Crashing (37%)
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Website Down (30%)
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Online Features (15%)
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Sign in (6%)
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Errors (6%)
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Device Failure (6%)
Live Outage Map
The most recent Garmin Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Crawley |
Website Down | |
 Bailén |
App Crashing | |
| Valencia |
Sign in | |
 Somerville |
Website Down | |
 Buchholz in der Nordheide |
Device Failure | |
 Zürich |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Randy
(@RDR12) reported
from
Centennial, Colorado
A question for @GarminFitness How come new devises connect to satellites instantly but slows down considerably over time?
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Kimberley Saint 🐝
(@KimberleySaint) reported
from
Manchester, England
My running watch (Forerunner 35) is poorly 😭 Used their web form to contact @GarminUK Tues 8 Aug & no reply... I am desperate for a fix! Is there a long wait for help @GarminFitness ? I’m losing faith in you & it’s sad when your products are the market leader #garmin
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Cass
(@CassLynee) reported
from
Chicago, Illinois
@whatsnextdave @GarminFitness I just bought a cheap pedometer on Amazon because it has been so bad. To be fair it’s worse with run data than walking, and I could be using my Garmin watch for runs instead, I’ve just been stepping back from using it during the pandemic to give myself a break on pace.
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Dan
(@the_dan) reported
My @GarminFitness watch had a big measurement error on the longest run of my life. 😒
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Tom
(@Tommy_M_E_J) reported
from
Hammersmith, England
. @GarminUK @GarminFitness Your app says your servers are down for maintenance when do you think they will be back up? It’s been a few days now
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Tom
(@ZeToOm) reported
@GarminFitness Hi you have bug for weeks on #GarminConnect about the weekly average total time of sleep. Average is always wrong please fix it 🙏🏻 #garmin @GarminFrance @garminconnect
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Paul Harpham
(@BeastModePT) reported
from
Rotherham, England
Is @GarminUK @GarminFitness Connect down again?... 😭
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Markus Nübel
(@nuebelm) reported
from
Lippstadt, Nordrhein-Westfalen
Puhh. #GarminDown once again. Another attack on @GarminFitness 🤔? Or really just regular maintenance 🧐.
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Brett A. Zekowski
(@BZekowski) reported
from
Flower Hill, New York
@GarminFitness app is down again?
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Louise Kennedy
(@loobeeloou) reported
@helly_welly_woo @GarminUK @GarminFitness I had the exact same issue with my Fitbit. They replaced the band a number of times. It helped to take my watch off before washing my hands but it still happened. I ended up swapping to an Apple Watch.
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Adam Palmer
(@AdamPalmer91) reported
@GarminFitness It also doesn't explain why I have literally never had this issue before, and all of a sudden it has started doing it on every activity
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Lora McManus
(@Lora_McManus) reported
from
Manhattan, New York
@eljhawk @GarminFitness Weren’t they hacked? It wasn’t a maintenance issue. Thought it was back to being functional now tho.
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Heath Lewis
(@Heath_Lewis) reported
from
City of Saint Paul, Minnesota
@Garmin @GarminFitness Is today’s outage with #GarminConnect scheduled maintenance or should users expect another prolonged outage? #GarminDown
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Liz
(@lizzy3091705) reported
@GarminFitness I'm doing the walking one, can't work out why my activities aren't showing up in the progress bar for this challenge? Is there an issue?
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Chris Schenone
(@chrisrunrev) reported
from
Los Gatos, California
@GarminFitness system down for maintenance, planned return estimated time ?
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Sole Cycling
(@solecycling) reported
Dear @GarminFrance @GarminFitness @GarminCycling my HR ******** my Fenix has started to drop out intermittently. I have changed the battery but same issue. Do you have any idea what I can do? Thanks
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Marie Lomb
(@MarieLomb) reported
Hey @GarminFitness, maybe you have any input on this? Help would be greatly appreciated :)
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South African Runners
(@sarunners) reported
@GarminFitness Hi, I have a problem. I factory reset my watch and now when I want to sync my activity with Connect it doesn't even complete syncing. Never ending circle. Help!
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Mel
(@mlroth84) reported
.@Garmin @GarminFitness - I have a Captain Marvel legacy watch and the GPS keeps dropping out on runs. Have no pace or distance info. Have reset watch many times. Help! Watch is essentially useless without this.
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Crispin Cresswell
(@CMJC73) reported
@GarminFitness Latest update, now that you decided to have your app sync to Apple Health again, still writes REM sleep as being awake. Over 2 months this has been a problem. This is not really a good demonstration of how you #BeatYesterday is it?
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Robert Shanahan
(@rshanahan1990) reported
@GarminFitness Not doubled on Connect. I found a note on MFP's status page saying they're aware of the issue
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Chetan Choithani
(@CChoithani) reported
@Garmin @GarminFitness @Garmin_India I bought an instinct from the US which developed battery drain issue in a month. I moved to India in between. I recently got a replacement (after 40 days) which also seems to have major issues with its censors
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Niall Behan
(@BehanNiall) reported
from
Dublin City, Leinster
@Garmin @GarminFitness - 3rd sync issue inside 5 weeks ... what’s going on???
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JE
(@JayElbaz) reported
created a @Garmin workout and it won’t sync from the app to my watch and i just don’t have the head to manually lap intervals. need help please! @GarminFitness #runchat
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Adam Palmer
(@AdamPalmer91) reported
@GarminFitness I have already read this, and do not believe any of the answers to fix this. One of my activities it was about an hour in before it shot up to normal, so warming up beforehand is unlikely to do much. I am cycling so there is basically no movement of the watch on my wrist
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Keith Charlton
(@KeithDCharlton) reported
from
Coussay-les-Bois, Nouvelle-Aquitaine
@rob_cox3 @GarminFitness @GarminUK My 910 did the same Rob, elevation was all over the place. There was some help given in a forum somewhere I think but it didn't work. I climb the equivalent of Everest every run
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Krishna Priyadarshi
(@kpdarshi) reported
from
Clayville, Gauteng
@FitbitSupport Stop fooling your customer, when you knew the problem then there is no point in beating around the bush, I contacted 5 months back as well and then also you didn’t had any ETA, isn’t it’s shameful for a company like @fitbit , I’m getting enough reason to move to @GarminFitness
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Luigi Griffo
(@luigigriffo90) reported
@GarminFitness @El_Bart_xD Do you have an update on this issue and if it’ll be fixed? It is pretty clear that the heart rate readings are totally off with the 12.20 software and hence the Vo2 Max are screwed up. I lost 3 points in 1 month.
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Luke Wilczynski
(@LukeWilcz) reported
from
Huddersfield, England
@JamesTurton @GarminFitness Had this message when trying to sign in for the last 3/4 hours now
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Leo Boytsov
(@srchvrs) reported
@GarminFitness I understand, but it's clearly a bug and the app should be able to show at least the total amount of sleep. And it biases things up quite a bit. I guess it's not a problem for people without sleep problems, but isn't the goal to help primarily people who do have such problems?