Garmin Connect status: device issues and outage reports
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Full Outage Map
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Problems in the last 24 hours
The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Garmin Connect users through our website.
- Website Down (24%)
- App Crashing (20%)
- Errors (20%)
- Device Failure (16%)
- Online Features (12%)
- Sign in (8%)
Live Outage Map
The most recent Garmin Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Argent-sur-Sauldre
|
Device Failure | 3 days ago |
|
Paris
|
App Crashing | 6 days ago |
|
Saint-Étienne
|
App Crashing | 7 days ago |
|
Lyon
|
Website Down | 12 days ago |
|
Paris
|
Device Failure | 14 days ago |
 Ottawa
|
Website Down | 17 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Hariharan V S (@hariharan_cool) reported@Garmin @GarminFitness You guys have the worst quality products in India…used 4 garmin watches past 6 yrs and 4 of them got in US and absolutely working fine even now. One I got in india and has charging issues from the time I got it, today refuses to charge and switched off
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Serah Mwihaki (@mwihakiwanjeri) reported@GarminFitness My Garmin Solar Instinct keeps going off and won’t turn back on unless connected to power. The battery is fully charged. What could be the issue?
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murph (@BostonLooper) reportedApple Watch SE is officially in the trash - died ~60% of the way through a half marathon yesterday, @GarminFitness here I come
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J (@J8099150426777) reported@GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya
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MrsKillJoy616 (@librarykat) reported@Garmin @GarminFitness Ever since I updated your app a few days ago, my notifications won't consistently send through to my watch. I've had to uninstall and reinstall your app multiple times a day to try to get this basic function to work. I've tried to connect with help over this, but that isn't really working either. I would just like a basic function of my watch to work.
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nothing Intentional (@kyabaatum) reported@GarminFitness I've a venu 2. While I understand the stairs concept, what I see is that it's somehow taking the gps or something else to consider that I climbed 20-30 stairs in a day when actually I'm riding my bike. Can you fix this issue?
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Chloé Marie WD (@ChloeWD38) reported@GarminUK @GarminFitness @Garmin hi, please can I speak to someone regarding a broken watch. Thank you 🙏🏻
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Andre (@andreswart916) reported@GarminFitness Hi folks. Forerunner 255 software version 14.13 seems buggy. Data screen font sizes have shrunk. Please advise how to resolve this.
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murph (@BostonLooper) reportedApple Watch SE is officially in the trash - died ~60% of the way through a half marathon yesterday, @GarminFitness here I come
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Jacob Yadao (@Jacob_Yadao) reported@GarminFitness uhh outage?
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Jeff Chastain (@possejeff) reported@COROSGlobal please fix your app. Having to do rain dances and trick my activities to sync to @Strava is why I left @GarminFitness
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R. Red R. (@johnmayer689) reported@GarminFitness @Derico42799367 I will be taking my money elsewhere. You are a 💩 greedy, ***** company with worst software on this planet.
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atlantaswelder (@atlantaswelder) reportedI really despise some commentary from some of these health metrics. @GarminFitness Nothing worse than someone/saying "i don't know if you're gunna make it" ... wtf Fu MF ;$:$4&:$;$/&7$:! F off 🤬 Just tell the me the data. That's all i require. I don't need your baseline
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Ben (@TumoLPK) reported@GarminFitness @GarminUK I’ve got a HRM Dual that despite connecting to my watch will not read HR. I’ve replaced the battery, tried a different strap, and reset the HRM with no success. Seems to be really common issue online. How do I fix please?
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Baptiste (@baptiste_del) reported@GarminFrance @GarminFitness @Garmin Hey Garmin, it is soon my mother birthday and her fenix watch died recently. She is really sad that she lost her 1000+ days goal streak and even more sad that her watch cannot be repaired. The support told us we would receive a discount for a new one but we received nothing. Can you help me so I can order for her birthday?
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Brian Tafel (@briantafel) reportedHi @GarminFitness could you please fix the VO2 max / Apple Health integration that thousands of us serious runners have been asking for? It feels like hubris. I’m looking srsly at Apple Watch Ultra knowing my hard work shows up across health apps. 🙏🏼🤞🏼
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c: (@MrBeatThatAs) reported@herculysee @GarminFitness Would be cool to get a herc @GarminFitness review. Too bad my goat doesnt have one anymore😔
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E_A_L_II🇺🇲 (@E_A_L_II) reported@GarminFitness @JohnStraumann Garmin is trash. Nobody should invest in this company
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CT (@CarlJTaylor23) reported@GarminUK @GarminFitness - disappointed that my Forerunner 965 has broken after less than 3 years and the option is to buy a refurbished device at a price of £155. I expect a £600 watch to last longer than it has, especially as it’s not worn all day / everyday.
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CreativeGenii (@Creativegenieke) reportedCan you support me get my watch fixed @GarminFitness? I got a number for garmin Kenya. The 1st call was answered, the solution they gave didn’t work, they have since not answered calls or WhatsApp. My device keeps going off, battery shows 100%, I’ve rebooted, problem persists.
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WhattheHUFF? (@Michael41381590) reported@GarminFitness Can you add rucking on the lower-end devices for us poor folks?
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Prakash Bharwani (@prakman76) reported2/3 @Garmin_India @GarminFitness Svc ctr says only 3 mth warranty so this cannot be replaced, pay Rs 10000 to repair. For a 30000 product! If replacement was given then same long term warranty should apply. No senior person comes on call to solve the problem.Just asking for 10000
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@al3x@hachyderm.io (@al3xandru) reported@GarminFitness hi, it looks like the last update of the Connect app on iOS is writing a “Walking + Running” record to Health app for the whole 24h; that in addition to normal activity records. Health daily reports are thus broken (double distances). Is this a known issue? TY
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Henri Helvetica 🇭🇹 👨🏾🚀 🚀 (@HenriHelvetica) reported@marcelfahle @pepicrft @GarminFitness I'm on a 945 LTE. But I had (still have) a 230 that lasted 6yrs. The only issue is that the battery charge only lasts 1 day (yes, that's the downfall). The screen also had a small group of dead pixels, but still works totally as intended. in 6yrs, took it off only to charge. 💯
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J (@J8099150426777) reported@GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya
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AaeJay (@AaeJay2008) reported@Garmin @GarminFitness 2. My watch has been with you for over a week. No updates until I contact you. Its a simple fix but every time I look for support, your agents say they will escalate it and then drop out of the chat. I have the screen recording as proof if you want.
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Oscar Mike 🧗🏻♂️ (@Oscar_O_Neill) reportedAll this money for the ‘best smart watch on the market’ and it won’t even track sleep patterns properly. Garmin get you **** together and realise not everyone has a 9-5 job that allows you one window to sleep 🙄 @Garmin @GarminUK @GarminFitness
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Michail Sorotos (@Sorotos) reported@GarminFitness stopped synching workouts from @Technogym my run treadmill from the past 2 weeks anyone who can help? I tried already disconnecting and connecting the services 2 times.
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murph (@BostonLooper) reportedApple Watch SE is officially in the trash - died ~60% of the way through a half marathon yesterday, @GarminFitness here I come
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murph (@BostonLooper) reportedApple Watch SE is officially in the trash - died ~60% of the way through a half marathon yesterday, @GarminFitness here I come