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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Garmin Connect users through our website.
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Website Down (25%)
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Errors (18%)
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Online Features (16%)
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Device Failure (16%)
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App Crashing (15%)
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Sign in (10%)
Live Outage Map
The most recent Garmin Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Boulay-Moselle |
Device Failure | |
| Lille |
App Crashing | |
 Brough |
Sign in | |
| Exireuil |
Website Down | |
| Marseille |
App Crashing | |
 Berlin |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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OnionWeed
(@OnionWeed) reported
@gsvalentine @GarminFitness same here. glitch earlier today (~10-11am Melbourne time). Now unable to get to garmin connect to check my stats.
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Mat Sherlock
(@matsher75) reported
@GarminUK @GarminFitness @Garmin I have to chase regularly for a response because otherwise I get nothing. I've seen no fix. I've seen no progress. You won't even give me a target date for resolution. All of my stats are out, and you're doing nothing to resolve. Please help.
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Mat Sherlock
(@matsher75) reported
Hi friends at @GarminUK @GarminFitness @Garmin any sign of when I’ll get the accuracy issues on my Fenix 6S resolved? Issue raised 16/10/21 (149 days ago) The data you requested for testing shared 13/02/2022 (29 days ago) Any chance of a fix sometime soon? #fenix6 #fenix6s
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Mat Sherlock
(@matsher75) reported
Me again @GarminUK @GarminFitness @Garmin Any progress on fixing the accuracy issues with my #Fenix6S that I highlighted last October? Issue raised 16/10/21 (160 days ago) Data you requested for testing shared 13/02/22 (40 days ago) PLEASE HELP!! ALL MY STATS ARE OUT!!
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Mat Sherlock
(@matsher75) reported
Me again @GarminUK @GarminFitness @Garmin Any progress on fixing the accuracy issues with my #Fenix6S that I highlighted last October? Issue raised 16/10/21 (158 days ago) Data you requested for testing shared 13/02/22 (38 days ago) PLEASE HELP!! ALL MY STATS ARE OUT!!
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MegOmyeggo
(@earlyaprilfool) reported
@GarminFitness I really need to know if you support #NightShift before I plunk down a bunch of money for one. I have found forums, with the newest entries being from 2 years ago, but people are saying the forerunner and the Venu don't work for #NightShift is this still true?
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Katy Dickson
(@katy_dickson) reported
Hi @Garmin @GarminFitness @garminau hoping someone can help me resolve a charging/battery issue with vivoactive4s. Chat not available and left endlessly on hold when I call.
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Raj Boora
(@idarknight) reported
Now that @Strava has hiccuped on HealthKit integration, it would be a good opportunity for @GarminFitness to fix their integration
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Mat Sherlock
(@matsher75) reported
Hi again @GarminUK @GarminFitness @Garmin still no progress on fixing the accuracy issues with my #Fenix6S, and yesterday's inaccuracy was amazing!!! Issue raised 16/10/22 (151 days ago) Data you requested for testing shared 13/02/22 (31 days ago) *ALL MY STATS ARE OUT!!
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Ken Stitt
(@kenstitt) reported
@garminconnect still down!?! #garmin #garminconnect #garminfitness
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Boston Pancake
(@BostonPancakes) reported
@GarminFitness @GarminFitness @garminconnect down again today. Any info would be appreciated. #hacked?
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Chanchal Singh
(@chanchal_spark) reported
from
Hadapsar, State of Mahārāshtra
@Garmin @GarminFitness My Garmin Forerunner 235 glass is having scratch . Called Delhi customer service , they are asking to replace entire watch costing 8K . It should be just simple galss replacement Not gonna buy Garmin ever . Is this the way . Worst customer experience
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Jon Steele-Mills 🇺🇦
(@thepump74) reported
@GarminUK @GarminFitness Hi I am currently having issues with syncing my app with @MapMySupport...even tho Map My Run says it is connected, it doesn't show that at Garmin's end. My last 2 runs haven't synced. Please help.
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Matt Sears
(@MattSears96) reported
.@garmin Connect web page keeps bouncing me back to login, both on Chrome and on Edge. Just me? @GarminFitness
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Bertie B
(@bertie_bhoy) reported
That's my second VivoActive 3 stopped working in 3 years - the last time @Garmin @GarminFitness @GarminUK told me as I was 2 weeks outside warranty I would have to buy a brand new one. Wont be doing this time. Terrible.
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Darcy Totten
(@Miss_Mausie) reported
Okay. It’s been a week. I can’t sign in to my @Garmin app, can’t get customer support on the website, have tried about ten different fixes found in group chats, uninstalled and reinstalled and what is even happening anymore?! This is so frustrating!!! @GarminFitness
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jack micholic
(@J_Marv23) reported
To all my @GarminFitness people— I just connected my Strava account to my Garmin Connect, logged in on Strava and synced my account, but my workout from a few hours earlier isn’t showing up on my Strava feed. Help? Advice?
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Brent C. Wilson
(@MrWilson) reported
@GarminFitness I always complete my run, then add whatever shoes I wore. But I don't think that's where the problem lies. EVERY shoe I've ever tracked shows zero miles. That's many thousands of miles logged to a few dozen shoes that just *poof* disappeared.
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Mat Sherlock
(@matsher75) reported
@GarminUK DM’ed… please let’s find an answer… 149 days to fix an issue like this is disgraceful customer service.. if you can’t fix it give me a device that works and that can accurately track my distance! @GarminFitness @Garmin
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Mat Sherlock
(@matsher75) reported
Hello again @GarminUK @GarminFitness @Garmin still no progress on you fixing the accuracy issues with my #Fenix6S despite me doing everything you have requested. Issue raised 16/10/21 (150 days ago) Data you requested for testing was shared 13/02/22 (30 days ago) Please fix it!
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Boston Pancake
(@BostonPancakes) reported
@GarminUK @GarminFitness @garminconnect down again today. Any info would be appreciated. #hacked?
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Kjerstin L
(@KjerstinL) reported
@GarminFitness Help! I am having trouble with the GPS of my Vivoactív 4--it frequently takes about 15-20 minutes for my watch to connect with GPS. Losing the data for the majority of my runs isn't great. Is there something I could do to prevent this happening in the future?
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Siphesihle Dlamini
(@SipheLDlamini) reported
from
Hazyview, Mpumalanga
@RushNdoda @GarminSA @GarminFitness Mina I used Super Glue.. never had a problem since🤞🏾
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Quip Witted
(@QuipWitted) reported
@MrWilson @GarminFitness I have a Garmin Vivoactive HR that is nearly 6 years old and never had an issue. It uses the four brass contacts, something similar on the Fenix?
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Charlie Boyle
(@charlieboyleaus) reported
@GarminFitness is there a known issue at the moment with the iPhone app. It keeps crashing when I try to go into workouts to create a new on.
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Mat Sherlock
(@matsher75) reported
Me again @GarminUK @GarminFitness @Garmin Any progress on fixing the accuracy issues with my #Fenix6S that I highlighted last October? Issue raised 16/10/21 (156 days ago) Data you requested for testing shared 13/02/22 (36 days ago) PLEASE HELP!! ALL MY STATS ARE OUT!!
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john klacynski
(@JohnKlacynski) reported
@GarminFitness Volume adjustment is not working on my venue 2. Yikes I’m using Spotify app
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Gordon S Valentine
(@gsvalentine) reported
@GarminFitness any ideas why the Garmin Connect website and app are NOT working?!?!?
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Sahil Ratra
(@sahilratra2002) reported
@Garmin @GarminFitness I have a Garmin Vivofit 2 fitness tracke. The strap needs a replacement and I have been searching for it from a long time but since the product has been discontinued ,I have not been able to find one. Can you help with the same?
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Damien
(@EzCr42) reported
@frank_k_p @GarminFitness All Time the same ****...