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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Garmin Connect users through our website.
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Online Features (24%)
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App Crashing (24%)
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Website Down (17%)
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Errors (15%)
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Sign in (13%)
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Device Failure (7%)
Live Outage Map
The most recent Garmin Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Teste-de-Buch |
App Crashing | |
 Arnsberg |
Errors | |
| La Farlède |
Online Features | |
| Villefranche-de-Rouergue |
Online Features | |
 Kunming |
Sign in | |
 Jurbise |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Jayesh Jain
(@jainjayesh) reported
@AbhinavAgarwal @GarminFitness Facing the similar problem. Grossly disappointed with the product.
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Tyler George 🚵🚴🏻♂️🏃🏻♂️
(@GeorgeHistory) reported
@GarminFitness @matthew_arend Just sent a DM on an unrelated issue
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Barry Ley
(@barryley1) reported
@Garmin @GarminFitness @GarminUK Garmin Pay looked so good but it’s so hard to add cards. LLOYDS? TSB? Even cards you say you take give an error message saying “not participating yet”
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Jake Steen
(@MultisportsDad) reported
@herbertkrabel @GarminFitness Never had an issue with distance, but 100% of the time (7 out of 7 watches), the elevation stops working
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hughw
(@hughw) reported
No problem .@GarminFitness just locate tiniest Phillips head screwdriver ever, press firmly and don’t strip screw heads, remove four tiny tiny screws from back of I guess this delicate jewelry called HRM sensor and replace battery. Although probably safest to send it to factory.
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James steeds
(@SteedsJames) reported
@GarminFitness Thanks, This is poor functionality. Please record this need as a feature request for possible future implementation.
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Jim
(@GetUptime) reported
@GarminFitness When I try to login to garmin connect online, all of my information isn't there! I see all the info on the mobile app, and all my data passes through to Strava ok, but for some reason I can't see any data online. What am I doing wrong? :-(
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Todd Scott
(@MeToddScott) reported
hey @Garmin @GarminFitness my vivomove hr I bought 8 months ago isn't charging. it has been a problem for the last couple of months and used the suggested cleaning of the connections. it worked for a while but now I can't get it to charge at all over the last month
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Cher Noreen
(@CherNoreen) reported
@lzmddngs @Garmin @GarminFitness I've heard that it can be useful for other people with ME. It's useless for me since it never goes above 5% charged. I've not seen any other ME patients with my problem with the body battery.
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steve eifert
(@steve_eifert) reported
@GarminFitness dog ate my garmin smart watch. Apparently she wanted more steps. Any help for me other than more dog training?
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Undisputed Queen Omega
(@CamziWamzi) reported
@GarminFitness And resetting the watch has not stopped the error from happening again.
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Kem Saichaie
(@kem_saichaie) reported
Realizing other factors are at play, my @GarminFitness watch telling my slow/easy run was “unproductive” is 😬😬😬 when that was the intent of the run. #recoveryrun #stillrunning
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Cachetoncito
(@HeriLuna) reported
@Garmin @GarminFitness I have a problem with my Garmin Index.. no matter where is it, always show weight.. around 4 or 5 pounds.. when I got on it, of course the measures are wrong.. I already change batteries, reset all settings.. nothing, what can I do? Help!
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Manuel Marques
(@manuelmarque) reported
Interesting to know if @GarminFitness watches take into consideration the weather when estimating VO2max from running/cycling activities... had my VO2max estimate dropped down earlier as 2nd half of my run had a slight headwind, and naturally HR went up as I maintained the pace!
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The Chipaca 🍃
(@chipaca) reported
seems the data from garmin itself was corrupt. Downloaded the FIT and the FIT SDK, converted it to CSV, found the sudden jump in timestamps, used python to fix it and uploaded that instead. @GarminFitness I think this one is on you.
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joaquim
(@joaquimrosa) reported
@Garmin Garmin Connect gets down again! We are ridiculous. #fail @GarminFitness
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joaquim
(@joaquimrosa) reported
@GarminFitness Garmin Connect goes down again! We are ridiculous. #fail @garmin
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Nate the Good Enough
(@Nate_T_Lopez) reported
@LevityNYC @whoop @GarminFitness I’ve got an Apple Watch that I love as well. I got Whoop as a gift. I hate it. Never had a piece of electronic fail to deliver on as many fronts. Completely garbage
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sheriffof0
(@sheriffof0) reported
@GarminFitness Sending my Second Vivomove 3 back to Amazon, this time for a refund. The analogue watch does not reflect the correct time! Even selecting manual doesn't move the dial. My first thought when I saw the hands moving each time the watch was raised was .... Problem!
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Joseph Thomas
(@JTScatCat) reported
@markbacigalupo @fitbit @GarminFitness Nope. I'm an Apple person. I've thought about just breaking down and doing the Apple watch, but I can't bring myself to part with my regular watches. It's a real-life dilemma over here.
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JLG
(@The_Jaret) reported
@GarminFitness I like the Venu, my problem is the HRM feature seems useless during a workout. I doesn’t seem to respond to changes in HR like a HR strap.
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joaquim
(@joaquimrosa) reported
@GarminFitness Garmin Connect goes down again! We are ridiculous. #fail #garmin @garmin
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Undisputed Queen Omega
(@CamziWamzi) reported
@Garmin @GarminFitness this is the second run I have recorded with my Vivoactive 3 Music where a media error has occurred causing the watching to freeze and the run to not sync with the Garmin Connect app.
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Siza Dube
(@SizaDube1) reported
Can someone using a #garminwatch #garminconnect help me understand how calories in and out work please. @Garmin @GarminFitness 🤔
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Undisputed Queen Omega
(@CamziWamzi) reported
@GarminFitness It happens randomly. The error message is "Media Error Occurred". I've already reset the watch ...twice and each time, the run during which the error occurred, was erased from the watch.
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Marc Diamond
(@2621875) reported
hey @GarminFitness, on your month totals screen, the calculation for weekly average is the month total distance divided by 4. #incorrect please fix.
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joaquim
(@joaquimrosa) reported
@GarminFitness Garmin Connect goes down again! We are ridiculous. #fail
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François Modave
(@FrancoisModave) reported
@herbertkrabel @GarminFitness Funny you say this...my GPS is off by 7-8% for each run. I keep mapping courses or trying on track and I have that systematic error no matter what setting (1s recording, galileo, no galileo etc)
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Justin Walker
(@arcanelove) reported
I’m not sure how @GarminFitness watches calculate the number of floors climbed. I’ve run up and down my stairs at home 50 times this afternoon and after syncing my Fēnix 5 (again) with the iOS Connect app it reports a woeful 2 floors climbed. Baffled!
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lil bean boy
(@AciernoJonathon) reported
@GarminFitness your watches are garbage and you should be ASHAMED