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Garmin Connect

Garmin Connect status: device issues and outage reports

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Full Outage Map

Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

Problems in the last 24 hours

The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Garmin Connect users through our website.

  • 26% Website Down (26%)
  • 22% Errors (22%)
  • 15% Sign in (15%)
  • 15% App Crashing (15%)
  • 15% Device Failure (15%)
  • 7% Online Features (7%)

Live Outage Map

The most recent Garmin Connect outage reports came from the following cities:

CityProblem TypeReport Time
Tel Aviv Device Failure 3 hours ago
Annecy Website Down 9 days ago
Quimper Website Down 14 days ago
Paris App Crashing 15 days ago
Township of Evan Errors 15 days ago
Paris Device Failure 17 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • J8099150426777
    J (@J8099150426777) reported

    @GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya

  • KMalhotra17
    Kanika.malhotra17@gmail.com (@KMalhotra17) reported

    Garmin watch (Venu 2S) stopped working. Battery is gone within hardly 2 years. Battery cannot be replaced. What is the solution?? @Garmin @GarminFitness please help

  • Trashatarian
    Trashatarian (@Trashatarian) reported

    Absolutely do NOT buy a @GarminFitness watch. The charging system is AWFUL. I have a Venu 2S and I'm on my 3rd charging cable in 3 yrs cause the pins keep breaking off. The best they offer is 50% off their garbage charging cable. I'll never buy another until they fix this tech

  • HenriHelvetica
    Henri Helvetica 🇭🇹 👨🏾‍🚀 🚀 (@HenriHelvetica) reported

    @marcelfahle @pepicrft @GarminFitness I'm on a 945 LTE. But I had (still have) a 230 that lasted 6yrs. The only issue is that the battery charge only lasts 1 day (yes, that's the downfall). The screen also had a small group of dead pixels, but still works totally as intended. in 6yrs, took it off only to charge. 💯

  • IamAbhiMishra
    Abhijeet (@IamAbhiMishra) reported

    @Garmin @GarminFitness . Throwing your watch away. Fed up with your idiotic proprietary charging port. Worst design which gets ***...ed every six months. Switching over to other watch. You lost a regular/loyal customer

  • samm1tchel
    C (@samm1tchel) reported

    @GarminFitness why won’t my connect show intensity minutes anymore!?? I’ve tried to edit my day and remove and re-add intensity and nothing seems to fix this.

  • JohnStraumann
    John Straumann (@JohnStraumann) reported

    @GarminFitness Thanks for the reply, I tried all that multiple times. I bet there is an error in the firmware and/or software that controls the BLE connectivity.

  • acdaisy_
    acdaisy (@acdaisy_) reported

    @GarminFitness @Garmin I have a newer (June 25) device that the heart rate tracking does not consistently work. I reach out to support and I get the run around each time and still have a device that doesn't consistently work. Is there anyone that can help?

  • jeanettemiami
    Jeanette Smith (@jeanettemiami) reported

    And on this day, @fitbit died. It was a slow death - first came the email, then came the #challenges & the last gasp of #groups. Then the pain as thousands upon thousands fled as fitbit died in ignominy, mourned by many & then simply forgotten as @apple & @GarminFitness rejoiced.

  • KrelleC
    Krestian Muhlig (@KrelleC) reported

    @Vasco360 @GarminFitness I am having the same problem with fenix 6 pro solar. I cant sync anything. I’ve tried to erase my watch from connect and Bluetooth it made worse.

  • BostonLooper
    murph (@BostonLooper) reported

    Apple Watch SE is officially in the trash - died ~60% of the way through a half marathon yesterday, @GarminFitness here I come

  • J8099150426777
    J (@J8099150426777) reported

    @GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya

  • RobScherer6
    Rob Scherer (@RobScherer6) reported

    One problem I see right away with the @Garmin @GarminFitness HRM 600 is the connection between the strap and the pod, which you have to separate in order to charge the device...this pod is breaking at some point. What are my options when it does?

  • possejeff
    Jeff Chastain (@possejeff) reported

    @COROSGlobal please fix your app. Having to do rain dances and trick my activities to sync to @Strava is why I left @GarminFitness

  • itstheotherway
    Stanfield Capital Management (@itstheotherway) reported

    @GarminFitness your **** is broken rn. direct upload from zwift not working. manual upload of .fit file not working.

  • 92dakotahd
    Zachary Burcham (@92dakotahd) reported

    Hey @GarminFitness it's frustrating to pay $130 to replace my 645 Music for the 2nd time for the case breaking where the band attaches. It's more frustrating to put my watch model in your support page and that issue is listed real close to the top. For $130 fix the design flaw.

  • the_kunda
    Tony Kunda (@the_kunda) reported

    @GarminFitness @Garmin Today was the first day that my daughter wore her Bounce watch and your backend had a massive outage, permanently shaking our confidence in her ability to use the device to get help in an emergency. Unacceptable. Will there be a post-mortem on the outage?

  • Oscar_O_Neill
    Oscar Mike 🧗🏻‍♂️ (@Oscar_O_Neill) reported

    All this money for the ‘best smart watch on the market’ and it won’t even track sleep patterns properly. Garmin get you **** together and realise not everyone has a 9-5 job that allows you one window to sleep 🙄 @Garmin @GarminUK @GarminFitness

  • ChloeWD38
    Chloé Marie WD (@ChloeWD38) reported

    @GarminUK @GarminFitness @Garmin hi, please can I speak to someone regarding a broken watch. Thank you 🙏🏻

  • RealMargaretAnn
    Margaret-Ann, PhD Scholar (@RealMargaretAnn) reported

    @Garmin @GarminFitness listen, I need y’all to fix this Forerunner HR firmware ASAP because I know I’m fit af (IRONMAN!) but there’s no way my HR was between 31-76 for a 1.5hr Zone 2 training run… it’s been weeks, PLEASE SAVE US FROM THIS HELL! I’M NOT UNPRODUCTIVE! 😭 #garmin

  • Marty_FTT
    Marty (@Marty_FTT) reported

    @amymitchellart @GarminFitness @scrippsresearch Vivosmart 5 had a known module-pop issue, the pill literally ejects from the band. Garmin should warranty it even out of window given the research use. If you want zero risk of repeat, Venu Sq 2 or Vivoactive 5 are sealed cases instead of the slide-in pod.

  • MarkMilliganDPT
    Mark Milligan (@MarkMilliganDPT) reported

    @KellerCaponePhD @GarminFitness Hey Cheryl! Great to hear from you! Oh good call. Will wear chest strap next time and see! Same tightness each time. Sweating does not seem to matter. I tried starting by wetting it to simulate sweat. I even take the watch off and see if it calibrates but that does not help

  • CMartin9496
    Chris Martin (@CMartin9496) reported

    @Garmin @GarminFitness My Garmin 945 will not connect to my home wi fi. Is this a known error? It worked fine until today. I”ve installed and attempted to reinstall several times on my watch and the Garmin connevt app and it will not work

  • tshugart3
    Tom Shugart (@tshugart3) reported

    @GarminFitness That graph with all the missing data was from a sync via my computer and Garmin Express. Disappointing that there's nothing else to be done (the support center stuff doesn't help). What I think it needs is an update, and it sounds like that's not forthcoming.

  • MarkMilliganDPT
    Mark Milligan (@MarkMilliganDPT) reported

    Ok @GarminFitness users. Need some tech problem solving. Turn on Fenix 5. Start jogging, heart rate is not accurate. Stop mid run cause it is frustrating. Stop Garmin. Turn off and back on. Put on wrist, heart rate is accurate. Software is up to date. Please help! #running

  • ChrisManc9
    Chris Manc (@ChrisManc9) reported

    @GarminFitness I'm shocked and annoyed that Garmin is trashing up the app that syncs with my venue 2s. I have to scroll down or x it out to see my data. Grrrr. It is getting old but I won't be replacing it with another Garmin device.

  • JohnStraumann
    John Straumann (@JohnStraumann) reported

    @GarminFitness Thanks for the reply, I tried all that multiple times. I bet there is an error in the firmware and/or software that controls the BLE connectivity.

  • mikeoniron
    Mike Lifts (@mikeoniron) reported

    8:30hrs sleep Poor quality Poor recovery Thanks @GarminFitness

  • slkeene
    Sam Keene (@slkeene) reported

    @Kharrii1 @GarminFitness I did several times in the first couple years running. They suck! I’d slow the pace way off, foam roll and wear compression sleeves but work through them. Now I don’t worry about them, it’s more just making sure form isn’t slacking or getting enough recovery in.

  • Bean_Cotton
    Bean & Bean Cotton (@Bean_Cotton) reported

    @GarminFitness Is it possible to change the Connect calorie display back to the previous version? The new update now takes me directly to the worst version of MFP. I miss the simple display.