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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Garmin Connect users through our website.
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Website Down (29%)
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Online Features (27%)
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App Crashing (16%)
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Sign in (14%)
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Errors (7%)
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Device Failure (7%)
Live Outage Map
The most recent Garmin Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chepstow |
Online Features | |
 Marriottsville |
Device Failure | |
 Deyvillers |
App Crashing | |
 Genève |
Website Down | |
| Glasgow |
App Crashing | |
| Albi |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Zoti
(@szzoti) reported
@mighty_gadget @GarminFitness @GarminUK So far, your article help the most relevantly. Waiting longer for GPS position seems to be a workaround. (it's not easy for those without a map on the watch)
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ⓇⒼ③
(@RobertGerrard) reported
Anyone on here uses Garmin smart watches, I’m interested in knowing your thoughts? I’ve had mine just over a year & it seems just to gone to ****.... @Garmin @GarminFitness @garminau
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RCM | Infosec Engineer 🕯️🌈💾
(@LearnedAtheist) reported
@GarminFitness how can two people running side by side, both with #Vivoactive watches, have a 20sec time difference in pace according to your app. That's terrible. Any thoughts??
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ZiWeng Mak
(@makziweng) reported
@GarminFitness I want make a feedback regarding this. Please help me suggest enable turn off sleep time in setting and auto sleep detection including nap in future software update to technicians team for all model available.
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Travis Moore
(@THM74) reported
from
Phoenix, Arizona
@GarminFitness Just updated Garmin Express and now it won’t recognize my ANT, is this a known issue?
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djdeedle
(@djdeedle) reported
@clivewalker Here is some information on what is happening with @GarminFitness and others' GPS. It seems they are working on a fix.
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Martin Kitchin
(@kitch1980) reported
@TaitSimon @GarminFitness What you coming back from? **** getting old isn’t it?! Haha
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Dominooch
(@dominooch) reported
@strydrunning I recently bought your product and have been using it with my @GarminFitness Fenix6X. It has recently been connecting and disconnecting indiscriminately, saying "Pod Detached." This is after using it for about a month. Any ideas as to what the issue could be?
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Arpan Goenka
(@goenka_arpan) reported
@GarminFitness It's not about trouble shoot. Its about the censor quality. It's completely fault. I have compared with nonin oxymeter.
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Dr. Joseph Lorenzo Hall
(@JoeBeOne) reported
@GarminFitness @Strava Hi, is there currently an issue with Strava-Garmin integration? I can't seem to get Strava routes to sync to Garmin Connect (worked yesterday and have tried everything)
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Brent Reilly
(@brentreilly) reported
@GarminFitness is there something going on with gps right now? Maps for today and yesterday have been bad off.
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Markus Nübel
(@nuebelm) reported
from
Lippstadt, Nordrhein-Westfalen
@TacxSupport @GarminFitness Hey guys. How long will it take after I have opened a ticket via your support chat til I get feedback? Just wondering if my issue is still active with you guys.
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Nate
(@Natebrogdon) reported
@GarminFitness Hey! So, I got it to upload. However, it shows up as a custom workout, but doesn’t give me credit for part of my Garmin Coach plan. I’m afraid it may have screwed up my progression. Any ideas? And, thanks for the help, despite my snark. HNY!!!
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Raphael Fabeni
(@raphaelfabeni) reported
@GarminFitness I'm trying with no success to contact support related to a discount coupon that I have that it's not working. Could you help me here?
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Travis Moore
(@THM74) reported
@Garmin Just updated Garmin Express and now it won’t recognize my ANT, is this a known issue? Asked @GarminFitness and they didn't respond...
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Arpan Goenka
(@goenka_arpan) reported
@GarminFitness never ever buy Garmin Venu sq. Oxymeter is worst. It is not even near to actual figure
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Scott Kennedy-Lount
(@LountScott) reported
@GarminFitness is there a problem with the Goal feature? Mine is showing Null Days for all goals and not registered walks, although other parts of the application are working. Today was the first day for the year of goals. Anyone else had the same issue?
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Homer Winter
(@HomerRuns) reported
@dcrainmakerblog FYI still having issues with GPS accuracy on my Forerunner 245. Second bad track out of four runs so far this year. Seems to occur on my longer runs - 9 and 11 mile out-and-backs on the same route. So sick of this. @Garmin @GarminFitness #gpswatch #running
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Mark Poulton
(@MarkPoulton8) reported
@GarminUK @GarminFitness i want to get a new fitness tracker but why should i stick with Garmin? My vivosmart hr+ is now looking very knackered and my first one Forerunner 305 stopped working with Connect. Garmin offered NO help when this happened so maybe look for a better comp
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Sofia
(@scanalesc) reported
Hi @Garmin @GarminFitness if you could give an update on your gps status or how to properly calibrate gps tracking while running? I think your system is down or something.
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Martin
(@mrviste) reported
@GarminFitness «Expired CPE» on Fenix 6 pro solar. Way off GPS tracking since January 1. Tried sync with Express and Connect, and reboot. Any fix soon?
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Steve App
(@StephenApp) reported
Any @GarminFitness runners out there? I've been using it for the better part of 2020 with no issues, but a few weeks ago, the LiveTrack feature started failing consistently. I've reconnected everything, but nothing seems to help. #runchat
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Jeff Goold
(@iCowboys60) reported
@GarminFitness CPE expired on my 245. Is there a fix coming? Thanks.
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Martyn
(@MartynPoole) reported
Wonder if GPS has been fixed on @GarminUK @GarminFitness yet? Also no news from them is poor, that alongside all the issues last year is making me question my next choice of fitness watch.
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Craig W
(@craig_lfc8163) reported
@kitch1980 @TaitSimon @GarminFitness Broken knee and mongo lungs still running 2min miles.
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Dr. Cynthia Maxwell
(@uicynthia) reported
The @GarminFitness iOS app crashes when trying to manually enter weight. Go to edit day, weight, tap in text field -> crash. Please fix bug.
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Henry Weeks
(@weeksie1979) reported
13703 average steps per day for the year with 15158 average for the lockdown months. Really pleased to have had @GarminFitness and @Strava to help motivate me!
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Gin Tidridge
(@runnybun) reported
@GarminFitness Have you fixed the gps glitch yet please? Really frustrating that every activity I’ve done this year so far has been impacted.
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s k o t t
(@skottdaltonic) reported
@Garmin is your app broken again? @GarminFitness
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Ray Jebsen
(@rayjebsen) reported
@Garmin @GarminFitness you reintroduced the treadmill + virtual run bug on the 945 with your most recent software update. Support is telling people to reset and recalibrate, but that is not working. The software keeps taking 1 step forward, 2 back. Help!