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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Garmin Connect users through our website.
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Website Down (30%)
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Online Features (23%)
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App Crashing (15%)
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Sign in (12%)
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Device Failure (11%)
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Errors (10%)
Live Outage Map
The most recent Garmin Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Jarny |
Online Features | |
| Jarrie |
App Crashing | |
 Farnham |
Device Failure | |
| Romilly-sur-Seine |
Device Failure | |
 Lima |
App Crashing | |
| Gilley |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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CeeBee 💙
(@RunningCeeBee) reported
Have always been a huge fan of @GarminUK @GarminFitness until today. Bought a Garmin Vivomove 3S and it stopped working in under a month of use. #Garmin will replace it but I have to pay around £10 to send my broken watch back and I won't be reimbursed. Really poor service.
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sunny spells
(@sunnyspellsjp) reported
. @GarminFitness @dcrainmakerblog Garmin time-travelling: My watch is recording today's activity as yesterday's or two days ago. It seems to be a known issue according to forums, & the date can't be manually set. Any fixes please?
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“George Q” Cannon
(@GeoQCannon) reported
@chadcluff @GarminFitness Couldn’t hate my Garmin bike computer more. I’ve almost thrown it into the field multiple times. I’ve had crash incident alerts texted to family simply after an aggressive stop. It froze up 168 miles into my 200 mile LoToJa last fall. These are only the highlights. #garminsucks
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Barry Mowat
(@mowatb) reported
@GarminFitness @GarminUK how lings connect down for?
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Iain John Morrison 🇻🇨🏴📸🚵🏻♂️
(@TheRealIJM) reported
@willpoole @GarminFitness @GarminUK Broken, mine says I've done 3,423 steps which is rubbish because I've not been anywhere near that active today.
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Social Distance on 2 Whls
(@On2Whls) reported
@GarminFitness if you throw a live track error, why do you not also provide some feedback on how to fix the problem?
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Paul Lloyd
(@Lloydy_2020) reported
Is it a GPS problem? Just put GPS on and went outside to get signal. Full signal and it was ‘ready’ pressed start, calories started to count. But the GPS doesn’t work indoor? So frustrating.. @GarminUK @GarminFitness can someone help..
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Azeemuddin Ahmed, MD, MBA
(@TheAzeemAhmed) reported
@GarminFitness I will try! Is there a number I can call if I need additional help? This is pretty important!
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Jon Areskog
(@Dinkums1) reported
@GarminFitness The step update doesn’t make sense. How do I see my monthly totals? Weeks show days and year shows weeks??? Was better before the update. It’s still the same as before for running. Please fix. TY
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sLosada
(@s_slosada) reported
@GarminFitness So ticket ID:18338959K1 is still happening. This time only recording via ANT to RGT (no Edge). My issue was originally reported in May, but now is very frequent. As a loyal Garmin user, I kindly request your attention.
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Mark Jaraba
(@Mjaraba48) reported
@GarminFitness I don’t mind the app update however the steps views are horrendous. I want to be able to see how my month is going if I click on January instead the 1 year screen is broken up to a ton of 7 day lists. WHY?
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Byte mii
(@byte_mii) reported
@GarminFitness app doesn't seem to be connecting this morning, is there a known issue? Syncs steps bit no sleep etc. Seems to not be communicating with myfitnesspal either
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Robbie MacNab 💙
(@robbiemacnab) reported
from
Locks Heath, England
@GarminFitness removing @zwift activities halfway through months challenges! First world problems I’ll admit but poor move with lack of notice! Maybe wait till start of new month etc with clear details that they won’t count. Back to the @apple watch it is! No more Garmin for me.
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Masked Fletch 😷
(@IMFletcher2) reported
@JoelFerebee @GarminFitness Never recognizes when I plug in to charge. Bluetooth works. Plugging in always gives an error.
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Bianca Price
(@biancalprice) reported
@GarminFitness hi, I can't update my weight manually in the Garmin connect app. When I click the add weight button I get loading wheel then the screen stays black. Anything I can do to fix this?
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Arpan Goenka
(@goenka_arpan) reported
@GarminFitness It's not about trouble shoot. Its about the censor quality. It's completely fault. I have compared with nonin oxymeter.
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Jodi
(@jodirstar) reported
@GarminFitness - My Garmin Connect isn’t working.....is the site down?
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jenna
(@jennaTMD) reported
@GarminFitness A lot of my runner friends and I are having some GPS trouble in Boston - messing up pace/distance, disconnecting GPS during run? Is there anything going on?
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CeeBee 💙
(@RunningCeeBee) reported
Have always been a huge fan of @Garmin @GarminUK @GarminFitness until today. Bought a Garmin Vivomove 3S & it stopped working in under a month of use. #Garmin will replace it but I have to pay around £10 to send the faulty watch back & I won't be reimbursed. Really poor service👎
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o_illy
(@o_illy) reported
@SugahAintSweet @Garmin @GarminFitness I have the same problem. I see their are others that have the same issue. This watchband is really uncomfortable.
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ıllıllı ıllıllı
(@v3r8um) reported
@GarminFitness Ok, now fix the shity Android app. Not even basic features are present. #FeatureLess
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Raphael Fabeni
(@raphaelfabeni) reported
@GarminFitness I'm trying with no success to contact support related to a discount coupon that I have that it's not working. Could you help me here?
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Phil
(@pdorado_) reported
@GarminFitness please fix your forerunner 245 issues, shouldn’t take 20 minutes to connect on a new model
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Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@GarminFitness hey, I can’t connect my headphones/music to the Garmin Vivoactive 4 series - please can you help? I’ve disconnected from my phone etc.
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John Henry
(@jkmhenry) reported
@GarminFitness greetings, I have a forerunner 645 and the wrist heart rate seems to be going a bit wonky of late. Anything to do to fix?
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Masked Fletch 😷
(@IMFletcher2) reported
New computer, same piece of **** connection issues with the @GarminFitness Forerunner. Some things never change.
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Jaco Maverick
(@jacomaverick) reported
@GarminFitness could someone please assist me with the gps tracking problem i have been experiencing? no replies on e-mail, no replies on twitter so far, and phone support was no help too. @GarminSA @Garmin
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Gill Wilson
(@GillWil27305614) reported
@GarminFitness Ive been having a connection problem with my Forerunner 945 not bluetoothing to iPhone 12 since the last software update. i have to keep switching off and on the 945 in order for it to connect to the phone and app. Is this a known issue and is it fixable?
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Keelan Anderson
(@keelan_anderson) reported
@GarminFitness @GarminUK my gf has a Vivo Active 3 and is having many issues with the watch, has been for a while. Thought it was her phone but she got a new phone and still having major issues with the watch. Any help please?
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KMN🏃♂️
(@kashyab_19) reported
@GarminFitness Vivoactive4s is not receiving call notifications. Can you help?