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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Garmin Connect users through our website.
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App Crashing (36%)
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Website Down (25%)
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Online Features (20%)
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Errors (8%)
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Device Failure (6%)
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Sign in (5%)
Live Outage Map
The most recent Garmin Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Cartagena |
App Crashing | |
 Richmond Hill |
Errors | |
 Zaragoza |
Errors | |
 Braşov |
App Crashing | |
| Madrid |
App Crashing | |
| Québec |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Rebecca Spencer
(@rebicca) reported
@SleepAndSports @GarminFitness should hire @SleepAndSports to fix sleep accuracy!
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Hershy Mandel
(@hershy_mandel) reported
@milesplit @GarminFitness The GPS on my 625 watch stopped working, do I have to buy a new watch or will Garmin give me customer service and try to resolve the issue
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stakx
(@stakx) reported
@bikeshopgirlcom @Apple @GarminFitness wow. i used garmin device a few yrs ago, and it was terrible: software not v intuitive, difficulty connecting to bluetooth, problems uploading to Strava. sounds like they made big improvements on software?
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Polina Kerman
(@PolinaKerman) reported
from
Machala, Provincia de El Oro
Hey @Garmin my Venu keeps glitching and freezing. Eg- when swiping to add water, there isn’t an option to click on the glass and the creen freezes at that point. After screen goes dark and doesn’t nothing else 🥺 Help? #garmin #gadgets @GarminFitness
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Mat Sherlock
(@matsher75) reported
@GarminFitness @GarminUK can I get some support for my Fenix 6S issues please. Your online support team are failing to recognise there is an issue with devices ability to accurately track my distance - its 60-90m out on a 4K run!!!!
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Langers
(@frapdoodler) reported
@GarminFitness @hdbaumeister Same issue, can’t get rid of it & takes up most of phone screen for no good reason. Sorry but the Connect app gets worse with each recent update … 👎
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Sarah Moser
(@pixistik04) reported
@Strava @StravaSupport I just ran my first marathon Sunday (11/7) but my @GarminFitness watch only tracked 26.14 miles. Please help!! I need my Strava to show I actually ran a marathon. I can provide the receipts!!
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Montana Ross
(@PrettyLilMudder) reported
from
Virginia Beach, Virginia
Anyone else having trouble with @GarminFitness not uploading running stats? Is there another outage or something?
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Sig26BVelma
(@SigO26BVelma) reported
@vickigeist @Apple @GarminFitness As someone who is nuero divergent I will literally forget it if I have to charge it twice a day. This is why a watch that requires daily charging is a bad fit and not worth $300+ to $750 price point for anyone like me.
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Armend Krasniqi
(@Armendi) reported
@GarminFitness Those straps looking very clean! Mine are worst right now :(
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Brando
(@zbrando) reported
Dear @Garmin the SpO2 readings on the Vivosmart 4 are constantly low and seems a known problem. Is it possible to have a firmware update to solve this? Thanks. @GarminFitness @GarminUK
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Khadija
(@KhadijaHegazy) reported
@GarminFitness hello, my watch suddenly stopped syncing to garmin connect app since yesterday morning. I have a fenix 5. Please help
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Chastrya Dendang
(@Chast89) reported
from
Ibaraki Shi, Ōsaka-fu
@Garmin @GarminFitness @GarminUK after updating to 7.10 3 days ago, my FR645M cannot track gps and the HR reading is not right… How can I fix this?!
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Bart Boma
(@bjbbiker) reported
@GarminFitness Just messaged a co worker. He has a Samsung s21. His fenix 6 updates automatically with every time zone change. Is this an issue with apple maybe? I did just switched from Android to apple too.
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Roland Schoeman
(@Rolandschoeman) reported
@Garmin @GarminFitness hi guys. Trying to reach you regarding the excessive noise on a fenix 6s when messages etc come through. Have DM’ed. looking through forums this seems to be a common issue.
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Richard Whitlock
(@RichardWhitloc2) reported
@AndersenRuns @GarminFitness Call @Garmin service. They often can help. They have treated me very well in past, even when off warranty.
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JG
(@CWOGULA) reported
@SigO26BVelma @Apple @GarminFitness Maybe one of those two should hire you to help improve their models/offerings?
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Paul
(@paulryanjones) reported
Hey @Garmin @GarminFitness @GarminUK - are you aware of an issue where the heart rate is not recording correctly? I have a #Forerunner235 that is being temperamental in that it sometimes records the heart rate at about half the usual rate (I do the same run and time every day)
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Mat Sherlock
(@matsher75) reported
I have a Fenix 6S that is averaging 100 meters out over a distance of 2.5 miles. @GarminFitness @GarminUK your support teams don’t think there’s anything wrong with the device?! Can someone please help…
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Arleigh - Bike Shop Girl
(@bikeshopgirlcom) reported
@stakx @Apple @GarminFitness I haven't had one upload problem. I purposely went with a dumber model (forerunner 245) that has less in the UI.
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G8tekeeper
(@G8tekeeper) reported
So my @GarminFitness Tactix Bravo charger just **** the bed. Let’s not discuss the substandard wrist band. Sad. Looking at you again, @GShock_US. 🇺🇸
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Bart Boma
(@bjbbiker) reported
@GarminFitness Never an issue with the Felix 5
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Chris O'Leary
(@ohhleary) reported
I’m a week into using an Apple Watch after everyone told me it was better than the @GarminFitness Forerunner 235. I charged the Forerunner twice a week. On airplane mode, I can’t even get through two days on the @apple Watch 7 using the same functions. WTF?
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Joseph Gerald
(@TexasCritic) reported
@Garmin's #Vivofit4 a @GarminFitness product is a poor product. It does not count steps accurately or consistently. It is one of the worse engineered #fitnesstrackers on the market. A law firm that purchased more than fifty is considering a class action against the company.
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theydie buttslayer
(@ButtSlayer1234) reported
Everyone knows bmi is trash so why is my fitness watch and app showing me my bmi?????? NOT HELPFUL @GarminFitness
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Marcus Aurelius
(@0_0_0_8_8_0_0_0) reported
@SigO26BVelma @Apple @GarminFitness I'm sorry it's not working out for you like you had hoped.
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Nadine Coyles Passport
(@scotinthecity) reported
@GarminFitness do absolutely nothing to fix or upgrade Garmin pay and yet refuse to shell out for Gpay integration making a large gap in functional competition
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Miles For Justice
(@stretchmurphy) reported
@GarminFitness so I’ve had the Forerunner 245 music for a year and l feel like I’m missing out on so many of its features. Mainly adding workouts and intervals and who knows what else because you don’t know what you don’t know until you know. Can you help me out with this?
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Kitch 🇦🇺
(@kitchtrips) reported
from
Sydney, State of New South Wales
@GarminFitness Must have been a server issue because everything is back to normal now! When I synched yesterday, all the data was present once again.
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Pump protection squad
(@ProtectionPump) reported
@TheMarketDog @Garmin @GarminFitness Peloton's actual problem is that it's not an iPad on a bike. If Apple or Samsung brings this into their little "Smart things" ecosystem, they can add alot of value.