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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Garmin Connect users through our website.
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Website Down (30%)
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Online Features (25%)
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Sign in (16%)
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App Crashing (13%)
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Errors (11%)
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Device Failure (5%)
Live Outage Map
The most recent Garmin Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Lyon |
Sign in | |
| Strasbourg |
Website Down | |
| Milhaud |
Website Down | |
| Saintes |
Errors | |
| Cugnaux |
App Crashing | |
 Peace River |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Kirsten Begg-Swider
(@cyclocrossgal) reported
@rusto88 @GarminFitness @GarminCycling Crosses fingers. Powers down the watch. Narrator: "Every year, on the anniversary, the same woman would return to the watch to see if just, for once, maybe this would be the year that her Garmin came back to life."
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Patrick Mc Ginley
(@pmcginley10) reported
@DanWeeksMusic @GarminFitness I must invest in one, my Samsung galaxy watch is ****, wont sync with strava, cant download playlists from spotify so you end up going for a run with the phone still in your pocket, which is exactly why I bought a smartwatch...
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Artful Badger
(@BadgerArtful) reported
@GarminUK @GarminFitness is there an issue with shipping at the moment? I ordered a strap nearly 3 weeks ago and have had no updates.
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WALEY🍥
(@FaceCAP2) reported
@corninggorilla @GarminFitness I also have similar issue contacting support but nothing changed until my cousin recommend @rexxytech to me and he help me recover my locked account back in 30mins. His an expert
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🇨🇦🇨🇦⚔️Sebastian⚔️🇨🇦🇨🇦
(@espanol416) reported
@GarminFitness Just got a garmin watch and the app says it’s there’s problem and won’t open up...? Is the server down ? Says try again later .. been all day FYI
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Rumbandit
(@Rumbandit1) reported
What's the point of a hr monitor if they don't track your hr? @MYZONEmoves @GarminFitness 2 separate ones. One won't charge the other said **** it.
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KᎪᎡᎬN 🥂
(@GinMum) reported
@GarminUK @GarminFitness Can you help? Still having connect issues with my Venu SQ and @Argos_Online won't replace my 6wk old watch 😭 please help!!!!
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Brett Stickrod
(@tatchiguy) reported
from
Verona, Wisconsin
@Garmin @GarminFitness I’m having the worst luck getting turn by turn directions on my Garmin Edge 530. I don’t know if it’s the file type that I’m using or that your product is inconsistent. Please help!
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MFYDev
(@FanyangMeng) reported
@Garmin @GarminFitness Hey there, Garmin Connect is crashed and not only me but also many other people cannot sync their sports to strava now. Please investigate and fix it ASAP!
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rt
(@rahsin) reported
Hey @Garmin_India @Garmin @GarminFitness I recently got myself a Fenix 6 Sapphire. I don’t see India maps on the device and neither does Garmin express give an option to download. Please help.
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Tim Van Poecke
(@TvPoecke) reported
@GarminFitness @StravaSupport, since I got my new Garmin Fenix, the syncing between your apps stopped working. I reconnected both multiple times, but still not working. any tips?
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Former Marathon Runner
(@miss_gamu) reported
@GarminFitness @Garmin I have a FR35, I just noticed that the app has not been recording HR and sleep data for over weeks now. How do I fix this? TIA.
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Kirsten Begg-Swider
(@cyclocrossgal) reported
@rusto88 @GarminFitness @GarminCycling It is a stuck Down button plus who knows what else. It is going back to Garmin today for some kind of wizardry. Meanwhile I am about to go away on a 3wk work trip with no watch!
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Steve Johnson
(@StevenKJohnson) reported
@53viroqua @Garmin @GarminFitness That may be the problem. Feels like two incompatible systems, neither one all that good on its own, forced to talk to each other. Simple drag n' drop is so much better
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christopherturkesq
(@christurkesq) reported
@GarminFitness why is my garmin connect app automatically logging me out all the time? Does the app need a bug fix?
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Jamie.
(@jamiemariemccar) reported
from
Chicago, Illinois
@Garmin @GarminFitness I have an $800 watch that’s barely a year old and won’t charge. Any help?
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David Rollo
(@iRollo) reported
@GarminFitness I’ve lost one of my Fenix 6 Pro watch band springs. I emailed you, yet no response… I need a replacement watch pin… can you help me get one?!#replacementparts
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Britto Robert
(@BrittoRobert2) reported
@GarminFitness There is an issue faved by users with the recent software update for VivoActive3 which has caused batteries to drain out within hours of charging. Hope @Garmin is aware and taking note of the situation to provide assistance
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Terry Glazebrook
(@Trig0521) reported
@GarminFitness after some help please. My Fenix 5 + battery no longer lasts more than 12 hours, less if I do activity. I’ve reset to factory settings, turned HR monitoring off and changed the backlight settings but to no avail.
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Oliver Newton
(@OliverN28814071) reported
@GarminFitness my phone and fenix 5 won't sync. I have Bluetooth on both devices and have switched off and on again etc. Is there an issue?
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Esther
(@Esther_Leighton) reported
@GarminFitness @CounsellorNLond Happy to talk but this isn’t the issue. The problem is that the cycle thing doesn’t/can’t do running inputs (like foot power meters) but arms don’t move so a ‘running’ watch is unsuitable. Basically, frame running is a cross between running and cycling. I’ll dm my email.
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Zeke Callanan
(@ZCallanan) reported
@GarminFitness @Garmin Hi! My Forerunner 35 - which I love! - stopped working normally. The power buttons and exercise buttons no longer function! Please help? DM me?
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pmc
(@petermcarey) reported
relatively new Garmin 830... $ down the drain! @Garmin @GarminFitness
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Ainhoa Iglesias Díaz
(@iglesiasdiaz) reported
For almost 4 months I have been trying to get @Garmin to fix the issues I have with my Forerunner 935. 4 months later and they have not fixed the issue and have not offered a reasonable solution. Terrible customer service #garmin @GarminFitness
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🇨🇦🇨🇦⚔️Sebastian⚔️🇨🇦🇨🇦
(@espanol416) reported
@GarminFitness This worked for me thanks ! Not sure why the app was down but yeah it seems be fine now.
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Desmond
(@DezzySama) reported
@Garmin @GarminFitness I need help with a broke device.
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Kirsten Begg-Swider
(@cyclocrossgal) reported
@rusto88 @GarminFitness @GarminCycling There does seem to be an issue with the lower left UP/DOWN buttons, so sticky button sounds like a strong candidate. Right now it's on the home/watch screen so just leaving it there for now. 😬
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Todd Rich
(@hcir69todd) reported
@GarminFitness 2/2, so, my expensive Instinct Solar is really functioning like my old Timex w a GPS. Trouble shooting on the website does nothing to fix the problem. I just can’t trust this device which is sad bc it looks great.
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Jeffrey Walrod
(@jeffreywalrod) reported
@GarminFitness Did you ever think saying "poor performance" under VO2 max after what I consider a good run is very defeating? Every time I see that it makes me not want to run which translates to not purchasing your products
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Danny Ball 🏴
(@_Danny_Ball_) reported
@GarminFitness hi. My @GarminUK connect app not working today on iPhone iOS 14