Garmin Connect status: device issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Problems in the last 24 hours
The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Garmin Connect users through our website.
- Online Features (19%)
- App Crashing (19%)
- Website Down (19%)
- Errors (19%)
- Device Failure (19%)
- Sign in (7%)
Live Outage Map
The most recent Garmin Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Riudecanyes
|
App Crashing | 1 day ago |
 Melbourne
|
Sign in | 10 days ago |
 Lyon
|
Device Failure | 11 days ago |
 Neufchâteau
|
Online Features | 12 days ago |
|
Paris
|
Errors | 13 days ago |
|
Le Mans
|
Online Features | 21 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
-
erin link (@TennislinkE) reported@GarminFitness my charging cable melted my port and fried my Vivoactive 3 is there any fix?
-
acdaisy (@acdaisy_) reported@GarminFitness @Garmin I have a newer (June 25) device that the heart rate tracking does not consistently work. I reach out to support and I get the run around each time and still have a device that doesn't consistently work. Is there anyone that can help?
-
Ciprian Talaba (@ctalaba) reportedGarmin Connect down? @GarminFitness @dcrainmakerblog
-
Quin Bond (@njergonomics) reported@MarkMilliganDPT @GarminFitness The wrist sensor can definitely get a little buggy if the wrist strap is too tight or too loose. Also, if you move your wrist into certain positions like extension with a little deviation it can get a little funky. For any real exercise, the chest strap is the way to go.
-
AaeJay (@AaeJay2008) reported@Garmin @GarminFitness 1. what's up with your poor customer service? How many times do I need to contact you for support. You told me my Forerunner 165 has a known battery issue and will exchange it out. I was promised next day shipping on the exchange. My watch has been with
-
Michael Arter (@Michael_Arter) reported@Garmin @GarminFitness YET again your #vivoactive4 watch has missed laps while swimming. This is such a poor quality device ! What’s even worse you pretend here in social media that you follow up on issues yet every single email I have sent you has been ignored !! #poor
-
murph (@BostonLooper) reportedApple Watch SE is officially in the trash - died ~60% of the way through a half marathon yesterday, @GarminFitness here I come
-
TrackBiteX (@TrackBiteX) reported@voodooobear @GarminFitness MyFitnessPal charging you to log calories is like a grocery store making you pay just to write down your own shopping list.
-
My Marathon Journey (@Marathons4Kids) reported@GustavoKayakero @Garmin @GarminFitness That might solve the problem
-
Mark Milligan (@MarkMilliganDPT) reportedOk @GarminFitness users. Need some tech problem solving. Turn on Fenix 5. Start jogging, heart rate is not accurate. Stop mid run cause it is frustrating. Stop Garmin. Turn off and back on. Put on wrist, heart rate is accurate. Software is up to date. Please help! #running
-
kevin duquette (@kevinduquette) reported@GarminFitness i know this doesn't do anything, but i bought a vívoactive® 3 Music and it's the biggest piece of **** and waste of my money all time. doesn't even stay charged for a few hours with all the services disabled. like, it can't even just be a watch. i hate it.
-
Dale Johnson ✝️🇺🇸🦅⚜️ (@DaleJ_1031) reported@GarminFitness please fix the way Rucking is computed in Training Load. I did my hardest workout of the week and Connect barely registered it. I basically got penalized for the type of activity.
-
J. (Hrebinka) Shanahan 🇺🇦 🇸🇪 (@Enceladosaurus) reportedTbh I feel a bit misled by all of the articles claiming the @GarminFitness Forerunner 955 was the best fitness watch ever. I read SO many articles & did research before buying. To end up with something so poorly performing, slow, and buggy? Did we buy the same watch!?
-
Pete (@frontieruk) reportedCancelled my @Strava subscription, will be sad not tracking with my @GarminFitness & @wahoofitness devices in the same place but **** childish practices because it’s twice in a year strava has thrown tantrums
-
Michael van den Ham (@MVDHcyclocross) reported@JOEknowsPETE @GarminFitness If it ain’t broke, don’t fix it. If it is, do. Applies to watches and fingers.
-
Sarah (@pixistik04) reported@GarminFitness To my knowledge, my account is not active under the email they have emailed. It was transferred to another email as when I login that is where I see my devices. Why am I getting emails to an old email?
-
Codex (@kkode_x) reported@Sanza @GarminFitness 7k in 50 minutes not bad at all
-
Dalton DeVore (@livestrong829) reportedThe @GarminFitness venu 3 is by far the biggest piece of **** I’ve ever purchased.
-
Hari Ganti (@FalxFour) reported@GarminFitness I think there's an issue syncing to @MyFitnessPal right now...
-
CreativeGenii (@Creativegenieke) reportedCan you support me get my watch fixed @GarminFitness? I got a number for garmin Kenya. The 1st call was answered, the solution they gave didn’t work, they have since not answered calls or WhatsApp. My device keeps going off, battery shows 100%, I’ve rebooted, problem persists.
-
gee spang (@spangger) reported@GarminFitness Enough of the "humour" and fix the fckng software! 24.12 Is a disgrace!
-
Nathan Kraft (@Thousand__Paths) reported@GarminFitness Please go back to the full red Heart rate metric on the connect app. The line is WAY TOO HARD to see well, and it makes it more difficult to follow trends. Ever hear “If it ain’t broke, don’t fix it.”? It wasn’t broken. Please put it back the way it was.
-
Mike Lifts (@mikeoniron) reported8:30hrs sleep Poor quality Poor recovery Thanks @GarminFitness
-
Stanfield Capital Management (@itstheotherway) reported@GarminFitness your **** is broken rn. direct upload from zwift not working. manual upload of .fit file not working.
-
Brittany Busse, MD (@brittanybussemd) reported@jaybjackson @JasonFitz1 @GarminFitness I am not. I do help people find the right fueling routine for their physiology.
-
J (@J8099150426777) reported@GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya
-
J (@J8099150426777) reported@GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya
-
MrsKillJoy616 (@librarykat) reported@Garmin @GarminFitness Ever since I updated your app a few days ago, my notifications won't consistently send through to my watch. I've had to uninstall and reinstall your app multiple times a day to try to get this basic function to work. I've tried to connect with help over this, but that isn't really working either. I would just like a basic function of my watch to work.
-
Aaron Lassiter 🌵 (@aaron_lassiter) reported@GarminFitness Stop forcing the useless "estimated distance" for timed runs on us. That garbage does nothing positive and whatever project lead was in charge of it should have to publicly apologize for not building in an option to toggle it off.
-
AmeliaBaldreeNichols (@starlitdazzle) reportedWaking up to find out @GarminFitness changed its Garmin Connect All Activities view and it's terrible. How can I return to the minimized version of ystrday where I could see more data on the screen? I don't need or want this maximized version with icons where I see less actvities