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Garmin Connect

Garmin Connect status: device issues and outage reports

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Full Outage Map

Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

Problems in the last 24 hours

The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Garmin Connect users through our website.

  • 24% Online Features (24%)
  • 19% App Crashing (19%)
  • 19% Errors (19%)
  • 19% Device Failure (19%)
  • 14% Website Down (14%)
  • 5% Sign in (5%)

Live Outage Map

The most recent Garmin Connect outage reports came from the following cities:

CityProblem TypeReport Time
Marseille Errors 6 days ago
Riudecanyes App Crashing 13 days ago
Melbourne Sign in 22 days ago
Lyon Device Failure 23 days ago
Neufchâteau Online Features 24 days ago
Paris Errors 25 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • 1of6Pansfans
    Father Mo (28-22-3) (@1of6Pansfans) reported

    @GarminFitness fix your app

  • Omkar_Pradhan7
    Omkar Pradhan (@Omkar_Pradhan7) reported

    @Garmin @Garmin_India @GarminFitness I always believed Garmin stood for reliability and quality. Sadly, my experience has been the complete opposite. I purchased an Instinct 3 (50mm) in May 2025. Within 5 months, it had a battery defect and was replaced (Sep 2025). Seven months later, in May 2026, the replacement unit started malfunctioning with pace tracking. I spent nearly a week without my watch while it was at the service center. Then, just a month later in June, the same replacement device developed a heart rate sensor issue. I’ve now been informed that this unit will also be replaced. That means I’ll be on my third device in just 14 months. I requested a simple exception: allow me to switch to a different Garmin model, and I’m happy to pay the price difference. This request has been declined. Can someone explain why? As a customer, I’ve repeatedly faced training disruptions because of defective hardware. Every issue has been verified by your own service team. At what point does customer experience become important enough to justify an exception? I’m not asking for a free upgrade. I’m only asking for a chance to move away from a model that has repeatedly failed me, while paying the difference myself. I expected better from a brand known for building products athletes can depend on.

  • J8099150426777
    J (@J8099150426777) reported

    @GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya

  • harguneet
    Harguneet Singh (@harguneet) reported

    @GarminFitness the update process is too complicated and broken for Garmin devices for sure.. pls help solve this mystery

  • mdalman34
    Mark Dalman (@mdalman34) reported

    @GarminFitness my app is not updating any more from my Venu. Can someone contact me to help?

  • Creativegenieke
    CreativeGenii (@Creativegenieke) reported

    Can you support me get my watch fixed @GarminFitness? I got a number for garmin Kenya. The 1st call was answered, the solution they gave didn’t work, they have since not answered calls or WhatsApp. My device keeps going off, battery shows 100%, I’ve rebooted, problem persists.

  • kdaltond
    KDaltonD 🇺🇦 (@kdaltond) reported

    So, @garmin / @GarminFitness I'm told by Product Support that a ride launched thru downloaded Movies in Tacx desktop app doesn't count for a challenge that ride is a part of. Can that be right? That's a clear design flaw. Please fix.

  • mad_hominem
    Dave (@mad_hominem) reported

    @GarminFitness @Spotify having to suddenly spend 15 minutes reauthorising my music when I want to run on my lunch break is a seriously poor UX. Please sort this out.

  • sudhanshu1011
    Sudhanshu Sehgal (@sudhanshu1011) reported

    My POV regarding this. I started running in June of 2020 and ran with a Casio watch till November of 2024. Then planned to buy a watch and was confused b/w Coros & Garmin. I went for Coros Pace Pro and it was the latest watch from their side at that time because it got released a month before. Pace Pro hasn't still been launched in India and I had to get it from US. Battery of Pace Pro is quite good. First hand experience of this from my side- I ran a 24 Hour Stadium Run in March of 2025 where I covered 175 KM in a span of 24 hours. The battery of the watch at the start of the race was 98 or 99% battery. After 24 hours, 50% battery was still remaining which I can bet none of the entry level watches from Garmin could do. Another recent experience of one of my friends who is a Coros user. His Pace-3 button stooped working & it had been 18 months since the point of buy. He raised the ticket for this concern and it got exchanged and this happened in India where Coros even doesn't have a single offline outlet I guess & it's presence is quite limited. If it would have been Garmin, it wouldn't have been replaced because Garmin comes with 1-year limited manufacturer's warranty whereas Coros comes with 2-year limited warranty starting from the original activation date. This is a pretty big difference. This is not a biased post regarding Coros because I am a Coros user but this is just my perspective and still I stand that entry level Coros watches are way more good especially in the context of battery. Recently one of my friends bought Garmin 265 Music & he himself says that it's battery is not that good. If you want to buy Garmin, buy it. It is good but the point is what is your purpose behind buying either a Garmin or a Coros. Entry level Coros watches battery are way more longer than the entry level watches of Garmin. @COROSGlobal @Garmin @GarminFitness

  • kaiku_77
    Jokin (@kaiku_77) reported

    @GarminFitness Hello. I have problems with GARMIN Connect when synchronizing. I get a message: "There was an error synchronizing with G.Connect". I do it from a PC in Spain. Can you Help me? I have used it for years with no problems

  • FalxFour
    Hari Ganti (@FalxFour) reported

    @GarminFitness I think there's an issue syncing to @MyFitnessPal right now...

  • barklyboy
    Ray Sephton (@barklyboy) reported

    @GarminFitness @GarminCycling Routes in Garmin Connect sent to my New Edge 1040 have No Waypoints visible when riding that course. Works perfectly on Edge 530. Yes, waypoints is toggled on. I see in forums that others with 1040 have same issue. Used wifi & express to send. HELP

  • MVDHcyclocross
    Michael van den Ham (@MVDHcyclocross) reported

    @JOEknowsPETE @GarminFitness If it ain’t broke, don’t fix it. If it is, do. Applies to watches and fingers.

  • RobScherer6
    Rob Scherer (@RobScherer6) reported

    One problem I see right away with the @Garmin @GarminFitness HRM 600 is the connection between the strap and the pod, which you have to separate in order to charge the device...this pod is breaking at some point. What are my options when it does?

  • Marty_FTT
    Marty (@Marty_FTT) reported

    @amymitchellart @GarminFitness @scrippsresearch Vivosmart 5 had a known module-pop issue, the pill literally ejects from the band. Garmin should warranty it even out of window given the research use. If you want zero risk of repeat, Venu Sq 2 or Vivoactive 5 are sealed cases instead of the slide-in pod.

  • AaeJay2008
    AaeJay (@AaeJay2008) reported

    @Garmin @GarminFitness 1. what's up with your poor customer service? How many times do I need to contact you for support. You told me my Forerunner 165 has a known battery issue and will exchange it out. I was promised next day shipping on the exchange. My watch has been with

  • andreswart916
    Andre (@andreswart916) reported

    @GarminFitness Hi Folks. Please help resolve. Forerunner 255 data screen font has shrunk on Version 14.13

  • BostonLooper
    murph (@BostonLooper) reported

    Apple Watch SE is officially in the trash - died ~60% of the way through a half marathon yesterday, @GarminFitness here I come

  • Thousand__Paths
    Nathan Kraft (@Thousand__Paths) reported

    @GarminFitness Please go back to the full red Heart rate metric on the connect app. The line is WAY TOO HARD to see well, and it makes it more difficult to follow trends. Ever hear “If it ain’t broke, don’t fix it.”? It wasn’t broken. Please put it back the way it was.

  • Pranav_
    Pranav (@Pranav_) reported

    hey @Garmin and @GarminFitness I'm unable to enroll my Fenix 7 solar in your beta program. Always errors out, software is stuck on 8.37, can you help?

  • IamAbhiMishra
    Abhijeet (@IamAbhiMishra) reported

    @Garmin @GarminFitness . Throwing your watch away. Fed up with your idiotic proprietary charging port. Worst design which gets ***...ed every six months. Switching over to other watch. You lost a regular/loyal customer

  • Bean_Cotton
    Bean & Bean Cotton (@Bean_Cotton) reported

    @GarminFitness Done. As a rule, an update that takes away a simple, easy to use feature and requires you to go to another app is a poor update.

  • BPonzer
    Benjamin Ponzer (@BPonzer) reported

    @GarminFitness I spent like 2 hours putting my workouts into your app and now I am doing the 1st one and I can't adjust the weight or reps and your rep counter sucks. How do I fix that???? When I did the generic workout I could adjust reps and weight.

  • itstheotherway
    Stanfield Capital Management (@itstheotherway) reported

    @GarminFitness your **** is broken rn. direct upload from zwift not working. manual upload of .fit file not working.

  • mikeoniron
    Mike Lifts (@mikeoniron) reported

    8:30hrs sleep Poor quality Poor recovery Thanks @GarminFitness

  • ChloeWD38
    Chloé Marie WD (@ChloeWD38) reported

    @GarminUK @GarminFitness @Garmin hi, please can I speak to someone regarding a broken watch. Thank you 🙏🏻

  • itstheotherway
    Stanfield Capital Management (@itstheotherway) reported

    @GarminFitness your **** is broken rn. direct upload from zwift not working. manual upload of .fit file not working.

  • J8099150426777
    J (@J8099150426777) reported

    @GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya

  • thedailybuild42
    The Daily Build (@thedailybuild42) reported

    Day 41: 🔋 Body Battery (@GarminFitness) at wake up: 82 💪 Workout: upper + lower 👟 Steps: 9,501 🥩 Protein: 156 🥃 Drinks: 6 📈 Build Take: When you cook meat and it sucks (too chewy), throw that **** in a stew. Keep building. 🔨

  • ChrisManc9
    Chris Manc (@ChrisManc9) reported

    @GarminFitness I'm shocked and annoyed that Garmin is trashing up the app that syncs with my venue 2s. I have to scroll down or x it out to see my data. Grrrr. It is getting old but I won't be replacing it with another Garmin device.