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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Problems in the last 24 hours
The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Garmin Connect users through our website.
Website Down (41%)
App Crashing (26%)
Online Features (20%)
Device Failure (4%)
Sign in (2%)
Live Outage Map
The most recent Garmin Connect outage reports came from the following cities:
|City||Problem Type||Report Time|
|Mexico City||App Crashing|
|San Martín de los Andes||Website Down|
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
@GarminFitness Since the last update, My Forerunner 945 do not track correctly the bicycle distance when the lock button is on. Today did a tri event and the cycling distance was wrong because i forget to not auto lock, but this is a garmin problem. Regards
@Garmin @GarminFitness SW Version 7.70 is sucking the life out of the battery in my Vivioactive 3. Others having this issue?
@garminconnect @GarminFitness @Garmin Issue with Garmin Connect. Crashes a second after opening the app. I have tried all fixes I've been able to find with no luck. please help me out. Forerunner 945, Android. I hope that after spending $800, I'm not getting a faulty product.
I need some (boring) help. #garmin Venu SQ or #Fitbit Versa 3? (@GarminFitness @FitbitUK )
@GarminFitness my garmin watch just said I went for a 12 minute run but I have been in bed for over an hour. Please fix this issue
@GarminFitness my forerunner 235 freezes alot lately. I then have to power it fully down and restart and then it wipes out all my steps for that day. I have to find satellites to get the right time and it automatically drains my battery by 30-40%. Suggestions on a fix?
Hey @GarminFitness my Connect app keeps saying you've got an outtage which you're working on. I want to access an old run via my phone. What's the issue? #Garmin #ukrunchat
@GarminFitness Thanks. Please get in direct contact with @RunalyzeDE . The problem is related to 3rd party sync to GC (like Zwift) and has nothing to do with end user devices.
@GarminFitness I don't need your help, you should just fix your bugs. Was looking for info on the new firmware, but you haven't done your QA.
@ElizabethWSVH @GarminFitness Glad I'm not the only one who has this issue! Makes me feel a smidge less off my rocker :)
@GarminFitness I would but it looks like your connect app has been down for 3 days! App not syncing at all!
I'm hoping @Garmin or @GarminFitness can help clarify something for me. Do the devices that have the @Spotify app on them allow you to have the songs downloaded to the device or do you need some sort of data service? Thanks!
@GarminFitness trying to rehab 2 broken knees. Are there any activities on my vivo3 that would register walking with a walker and wheelchairing? Just trying to track my steps as accurate as possible
@Garmin @GarminFitness Unusually poor service from @Garmin. They received my faulty Forerunner watch on 12th Match but it will be at least May before I receive a warranty replacement! What do I do until then.... Poor show!
@GarminFitness @Garmin Connect broken for Approach S62 after update. Watch connected to Iphone 12, Garmin golf connected, Connect shows no connection. Reset didn't help.
@GarminFitness is there a current issue with garmin connect. Contstantly crashing since last night
Hi @GarminUK @GarminFitness, I have a Garmin S60 watch that I purchased around Oct 2019 that has just suddenly stopped working. Please advise how long the warranty is for this watch and what the issue could be. Many thanks
@NooRRd_44 @Garmin @GarminFitness ****, that's bad..
@GarminFitness I did a factory reset on my Forerunner 45s two days ago to get it reconnected to my phone. Now it’s disconnected and won’t reconnect again. I don’t want to continually reset my watch — can you help?
@GarminFitness Thanks for the tip. The vibration was pretty alarming. Would help if watch could recommend something to act on immediately without creating more panic. Calling a doctor seems obvious but something that can be done quickly to alleviate the high HR might be helpful too.
@GarminFitness is there a problem with the Garmin Coach? I’ve tried to set up a 5k run but the workout schedule is not populating.
@GarminUK @GarminFitness hi, can someone please help my approach s62 says connected to BT and connected to golf app but won’t sync in golf app also says not connected in the connect app. So far I’ve reset phone, watch and also unpaired and repaired which worked for about 5 mins
@GarminFitness thanks CP.. we have been here before with this problem...was hoping the updates would have fixed it.... it was the update in august (ish) that caused the problem. i will follow the links you provided cheers
@GarminFitness my 645 disconnects from my AirPods when I select Run to start my run. I have to go back into settings and reset every time. How can I fix this permanently?
@GarminFitness I'd also asked the same question via Facebook and someone from Garmin contacted me there and was able to fix the issue, but thank you for the response.
@Smithtasticness @GarminFitness I'm having the same issue. Really annoying.
@ianloughead @MobileSyrup Possibly because of a problem with the quality of @GarminFitness devices. My $1,000 Fenix 5x didn't last even 3 years. My wife's lasted 2.5. Their support said they could sell me one previously broken and fixed (refurbished they called it). I'll never buy another one ever again
@GarminFitness why won't my fenix 6x pro connect to my phone anymore? OnePlus 7t. Please help, hugely irritating.
Hey @GarminFitness how are you supposed to get some help in regards to a faulty watch when there is no one available on the chat line during the week and I was on hold for a total of an hour while waiting to speak to someone??
@tomshax @GarminFitness Yeh I know. Took them a while to realise there was an issue. They are working on it now at least.