Garmin Connect status: device issues and outage reports
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Full Outage Map
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Problems in the last 24 hours
The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Garmin Connect users through our website.
- Website Down (29%)
- Errors (21%)
- Device Failure (18%)
- App Crashing (14%)
- Online Features (11%)
- Sign in (7%)
Live Outage Map
The most recent Garmin Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris
|
Device Failure | 1 day ago |
 Ottawa
|
Website Down | 4 days ago |
|
Arras
|
Online Features | 4 days ago |
 West Molesey
|
Online Features | 8 days ago |
|
Oyonnax
|
Website Down | 8 days ago |
|
Lyon
|
App Crashing | 8 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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murph (@BostonLooper) reportedApple Watch SE is officially in the trash - died ~60% of the way through a half marathon yesterday, @GarminFitness here I come
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Florence Sharts (@shan_tahs) reported@GarminFitness my watch battery is draining incredibly fast. It's the forerunner 945. I charged it fully last evening and it was dead at 6am this morning. How do I fix this?
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Pranav (@Pranav_) reportedhey @Garmin and @GarminFitness I'm unable to enroll my Fenix 7 solar in your beta program. Always errors out, software is stuck on 8.37, can you help?
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Andre (@andreswart916) reported@GarminFitness Hi Folks. Please help resolve. Forerunner 255 data screen font has shrunk on Version 14.13
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Trashatarian (@Trashatarian) reportedAbsolutely do NOT buy a @GarminFitness watch. The charging system is AWFUL. I have a Venu 2S and I'm on my 3rd charging cable in 3 yrs cause the pins keep breaking off. The best they offer is 50% off their garbage charging cable. I'll never buy another until they fix this tech
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Bean & Bean Cotton (@Bean_Cotton) reported@GarminFitness Done. As a rule, an update that takes away a simple, easy to use feature and requires you to go to another app is a poor update.
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Florence Sharts (@shan_tahs) reported@GarminFitness hi. My garmin 955 solar seems to have a bad battery. I fully charged it sunday night and im already down at 20%. Is there something that can be done?
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WhattheHUFF? (@Michael41381590) reported@GarminFitness Can you add rucking on the lower-end devices for us poor folks?
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Harguneet Singh (@harguneet) reported@GarminFitness the update process is too complicated and broken for Garmin devices for sure.. pls help solve this mystery
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Chris Martin (@CMartin9496) reported@Garmin @GarminFitness My Garmin 945 will not connect to my home wi fi. Is this a known error? It worked fine until today. I”ve installed and attempted to reinstall several times on my watch and the Garmin connevt app and it will not work
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Steph Strange (@Sstrange_2708) reported@GarminUK @GarminFitness, will you be looking at a buggy/stroller setting in activities? Having to put my watch in my pocket defeats the object of it and pushing one handed is not ideal off road. It's a real bug bear with myself and active friends #vivoactive3 #activeparents
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Stanfield Capital Management (@itstheotherway) reported@GarminFitness your **** is broken rn. direct upload from zwift not working. manual upload of .fit file not working.
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Tony Kunda (@the_kunda) reported@GarminFitness @Garmin Today was the first day that my daughter wore her Bounce watch and your backend had a massive outage, permanently shaking our confidence in her ability to use the device to get help in an emergency. Unacceptable. Will there be a post-mortem on the outage?
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Mark Dalman (@mdalman34) reported@GarminFitness my app is not updating any more from my Venu. Can someone contact me to help?
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Brian Tafel (@briantafel) reportedHi @GarminFitness could you please fix the VO2 max / Apple Health integration that thousands of us serious runners have been asking for? It feels like hubris. I’m looking srsly at Apple Watch Ultra knowing my hard work shows up across health apps. 🙏🏼🤞🏼
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Serah Mwihaki (@mwihakiwanjeri) reported@GarminFitness My Garmin Solar Instinct keeps going off and won’t turn back on unless connected to power. The battery is fully charged. What could be the issue?
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Aaron Lassiter 🌵 (@aaron_lassiter) reported@GarminFitness Stop forcing the useless "estimated distance" for timed runs on us. That garbage does nothing positive and whatever project lead was in charge of it should have to publicly apologize for not building in an option to toggle it off.
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J (@J8099150426777) reported@GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya
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Will.Im.Not (@deanlooby2k10) reportedThe worst thing about @Apple Watch is when it’s pissing rain you can’t stop your run with the screen being so WET, I love @Strava I think @GarminFitness I’ll upgrade too!
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J (@J8099150426777) reported@GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya
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Sunil Kumar (@sunilkumar8mile) reported@GarminFitness Thanks team for your response and the workaround. However now the issue got resolved and data is syncing into TrainingPeaks.
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MrsKillJoy616 (@librarykat) reported@Garmin @GarminFitness Ever since I updated your app a few days ago, my notifications won't consistently send through to my watch. I've had to uninstall and reinstall your app multiple times a day to try to get this basic function to work. I've tried to connect with help over this, but that isn't really working either. I would just like a basic function of my watch to work.
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Kanika.malhotra17@gmail.com (@KMalhotra17) reportedGarmin watch (Venu 2S) stopped working. Battery is gone within hardly 2 years. Battery cannot be replaced. What is the solution?? @Garmin @GarminFitness please help
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Giles P. Croft (@gpcroft) reportedGrrr, after years of syncing Routes effortlessly from Strava, my @Garmin Edge 530 will no longer receive new Courses, by any means: iOS app, Garmin Express, USB connection, Send to device via Connect on Web – *nothing* gets them on there! Help @GarminFitness!
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murph (@BostonLooper) reportedApple Watch SE is officially in the trash - died ~60% of the way through a half marathon yesterday, @GarminFitness here I come
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Amy Hainsworth (@amyhainsworth) reportedHeyo @GarminFitness is anyone working your support phone lines today? I’ve been on hold for 52 minutes for an issue with a Decent, much longer than the 13 minute estimate.
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Jokin (@kaiku_77) reported@GarminFitness Hello. I have problems with GARMIN Connect when synchronizing. I get a message: "There was an error synchronizing with G.Connect". I do it from a PC in Spain. Can you Help me? I have used it for years with no problems
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Baptiste (@baptiste_del) reported@GarminFrance @GarminFitness @Garmin Hey Garmin, it is soon my mother birthday and her fenix watch died recently. She is really sad that she lost her 1000+ days goal streak and even more sad that her watch cannot be repaired. The support told us we would receive a discount for a new one but we received nothing. Can you help me so I can order for her birthday?
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Tim Kettenring (@timkettenring) reported@Jefffeldman I’m not sure tbh but what I do know is that all the marketing around wearables and “recovery” products is largely based on making people feel good (or bad @GarminFitness) and making them think they need to “recover” from something nebulous - which has then led to this proliferation of “recovery” protocols 🙄
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Michael Arter (@Michael_Arter) reported@Garmin @GarminFitness YET again your #vivoactive4 watch has missed laps while swimming. This is such a poor quality device ! What’s even worse you pretend here in social media that you follow up on issues yet every single email I have sent you has been ignored !! #poor