Garmin Connect down? Current status and problems
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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Garmin Connect users through our website.
- Website Down (25%)
- Errors (18%)
- Device Failure (18%)
- Online Features (17%)
- App Crashing (13%)
- Sign in (8%)
Live Outage Map
The most recent Garmin Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Marietta
|
Errors | 4 days ago |
 Anderlecht
|
Errors | 5 days ago |
|
Atlanta
|
Device Failure | 5 days ago |
 Portsmouth
|
Website Down | 5 days ago |
 Montréal-la-Cluse
|
Website Down | 6 days ago |
 Prague
|
Website Down | 6 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Paul (@Northcoastpaul) reported@GarminFitness Hey folks. Trying to create a Garmin Connect account and it keeps coming to an error page and wont let me create an account
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Esther (@Esther_Leighton) reported@GarminFitness @CounsellorNLond Happy to talk but this isn’t the issue. The problem is that the cycle thing doesn’t/can’t do running inputs (like foot power meters) but arms don’t move so a ‘running’ watch is unsuitable. Basically, frame running is a cross between running and cycling. I’ll dm my email.
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Kirsten Begg-Swider (@cyclocrossgal) reported@rusto88 @GarminFitness @GarminCycling There does seem to be an issue with the lower left UP/DOWN buttons, so sticky button sounds like a strong candidate. Right now it's on the home/watch screen so just leaving it there for now. 😬
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Britto Robert (@BrittoRobert2) reported@GarminFitness There is an issue faved by users with the recent software update for VivoActive3 which has caused batteries to drain out within hours of charging. Hope @Garmin is aware and taking note of the situation to provide assistance
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MFYDev (@FanyangMeng) reported@Garmin @GarminFitness Hey there, Garmin Connect is crashed and not only me but also many other people cannot sync their sports to strava now. Please investigate and fix it ASAP!
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WALEY🍥 (@FaceCAP2) reported@corninggorilla @GarminFitness I also have similar issue contacting support but nothing changed until my cousin recommend @rexxytech to me and he help me recover my locked account back in 30mins. His an expert
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Tim Van Poecke (@TvPoecke) reported@GarminFitness @StravaSupport, since I got my new Garmin Fenix, the syncing between your apps stopped working. I reconnected both multiple times, but still not working. any tips?
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Zeke Callanan (@ZCallanan) reported@GarminFitness @Garmin Hi! My Forerunner 35 - which I love! - stopped working normally. The power buttons and exercise buttons no longer function! Please help? DM me?
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christopherturkesq (@christurkesq) reported@GarminFitness why is my garmin connect app automatically logging me out all the time? Does the app need a bug fix?
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KᎪᎡᎬN 🥂 (@GinMum) reported@GarminUK @GarminFitness Can you help? Still having connect issues with my Venu SQ and @Argos_Online won't replace my 6wk old watch 😭 please help!!!!
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Former Marathon Runner (@miss_gamu) reported@GarminFitness @Garmin I have a FR35, I just noticed that the app has not been recording HR and sleep data for over weeks now. How do I fix this? TIA.
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rt (@rahsin) reportedHey @Garmin_India @Garmin @GarminFitness I recently got myself a Fenix 6 Sapphire. I don’t see India maps on the device and neither does Garmin express give an option to download. Please help.
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Jeffrey Walrod (@jeffreywalrod) reported@GarminFitness Did you ever think saying "poor performance" under VO2 max after what I consider a good run is very defeating? Every time I see that it makes me not want to run which translates to not purchasing your products
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Danny Ball 🏴 (@_Danny_Ball_) reported@GarminFitness hi. My @GarminUK connect app not working today on iPhone iOS 14
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Jamie. (@jamiemariemccar) reported from Chicago, Illinois@Garmin @GarminFitness I have an $800 watch that’s barely a year old and won’t charge. Any help?
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🇨🇦🇨🇦⚔️Sebastian⚔️🇨🇦🇨🇦 (@espanol416) reported@GarminFitness This worked for me thanks ! Not sure why the app was down but yeah it seems be fine now.
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pmc (@petermcarey) reportedrelatively new Garmin 830... $ down the drain! @Garmin @GarminFitness
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Terry Glazebrook (@Trig0521) reported@GarminFitness after some help please. My Fenix 5 + battery no longer lasts more than 12 hours, less if I do activity. I’ve reset to factory settings, turned HR monitoring off and changed the backlight settings but to no avail.
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Kirsten Begg-Swider (@cyclocrossgal) reported@rusto88 @GarminFitness @GarminCycling Crosses fingers. Powers down the watch. Narrator: "Every year, on the anniversary, the same woman would return to the watch to see if just, for once, maybe this would be the year that her Garmin came back to life."
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Desmond (@DezzySama) reported@Garmin @GarminFitness I need help with a broke device.
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Ainhoa Iglesias Díaz (@iglesiasdiaz) reportedFor almost 4 months I have been trying to get @Garmin to fix the issues I have with my Forerunner 935. 4 months later and they have not fixed the issue and have not offered a reasonable solution. Terrible customer service #garmin @GarminFitness
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Rumbandit (@Rumbandit1) reportedWhat's the point of a hr monitor if they don't track your hr? @MYZONEmoves @GarminFitness 2 separate ones. One won't charge the other said **** it.
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🇨🇦🇨🇦⚔️Sebastian⚔️🇨🇦🇨🇦 (@espanol416) reported@GarminFitness Just got a garmin watch and the app says it’s there’s problem and won’t open up...? Is the server down ? Says try again later .. been all day FYI
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Steve Johnson (@StevenKJohnson) reported@53viroqua @Garmin @GarminFitness That may be the problem. Feels like two incompatible systems, neither one all that good on its own, forced to talk to each other. Simple drag n' drop is so much better
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Oliver Newton (@OliverN28814071) reported@GarminFitness my phone and fenix 5 won't sync. I have Bluetooth on both devices and have switched off and on again etc. Is there an issue?
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Artful Badger (@BadgerArtful) reported@GarminUK @GarminFitness is there an issue with shipping at the moment? I ordered a strap nearly 3 weeks ago and have had no updates.
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Kirsten Begg-Swider (@cyclocrossgal) reported@rusto88 @GarminFitness @GarminCycling It is a stuck Down button plus who knows what else. It is going back to Garmin today for some kind of wizardry. Meanwhile I am about to go away on a 3wk work trip with no watch!
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David Rollo (@iRollo) reported@GarminFitness I’ve lost one of my Fenix 6 Pro watch band springs. I emailed you, yet no response… I need a replacement watch pin… can you help me get one?!#replacementparts
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Patrick Mc Ginley (@pmcginley10) reported@DanWeeksMusic @GarminFitness I must invest in one, my Samsung galaxy watch is ****, wont sync with strava, cant download playlists from spotify so you end up going for a run with the phone still in your pocket, which is exactly why I bought a smartwatch...
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Todd Rich (@hcir69todd) reported@GarminFitness 2/2, so, my expensive Instinct Solar is really functioning like my old Timex w a GPS. Trouble shooting on the website does nothing to fix the problem. I just can’t trust this device which is sad bc it looks great.