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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Garmin Connect users through our website.
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Online Features (27%)
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App Crashing (25%)
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Website Down (23%)
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Sign in (9%)
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Device Failure (9%)
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Errors (7%)
Live Outage Map
The most recent Garmin Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Vergèze |
Device Failure | |
| Caen |
Website Down | |
 Toronto |
Sign in | |
 Zhaojiapeng |
Online Features | |
| Aubusson |
App Crashing | |
 Vienna |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Hari Seldon6
(@HSeldon6) reported
@GarminFitness Why not work harder on keeping our devices solidly connected to our cellphones? Work at making them as accurate as possible. How about making a "slimmed down package for those of us who don't want so much info bogging down phones with permissions
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Garmin India
(@Garmin_India) reported
@kushal297 @Garmin @GarminFitness Hi Kushal! You can connect with our Toll-Free Number: 1800-121-00-1818 if the problem continues.
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Rachel C
(@raccas81) reported
Hey @GarminFitness how are you supposed to get some help in regards to a faulty watch when there is no one available on the chat line during the week and I was on hold for a total of an hour while waiting to speak to someone??
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Logun
(@Logun0) reported
@ianloughead @MobileSyrup Possibly because of a problem with the quality of @GarminFitness devices. My $1,000 Fenix 5x didn't last even 3 years. My wife's lasted 2.5. Their support said they could sell me one previously broken and fixed (refurbished they called it). I'll never buy another one ever again
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Jamielee
(@JayL_Boyd) reported
@GarminFitness I would but it looks like your connect app has been down for 3 days! App not syncing at all!
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Osma Ahvenlampi
(@osma) reported
@GarminFitness I don't need your help, you should just fix your bugs. Was looking for info on the new firmware, but you haven't done your QA.
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Johnny Blair
(@JBSmellyPants) reported
@garminconnect @GarminFitness @Garmin Issue with Garmin Connect. Crashes a second after opening the app. I have tried all fixes I've been able to find with no luck. please help me out. Forerunner 945, Android. I hope that after spending $800, I'm not getting a faulty product.
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jack
(@jackjaackjack) reported
@GarminFitness why won't my fenix 6x pro connect to my phone anymore? OnePlus 7t. Please help, hugely irritating.
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Eddie C
(@Eddie_C_1973) reported
@Garmin @GarminFitness SW Version 7.70 is sucking the life out of the battery in my Vivioactive 3. Others having this issue?
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tomshax
(@tomshax) reported
@Smithtasticness @GarminFitness I'm having the same issue. Really annoying.
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Rebecca Craven
(@BeckySee123) reported
Hey @GarminFitness my Connect app keeps saying you've got an outtage which you're working on. I want to access an old run via my phone. What's the issue? #Garmin #ukrunchat
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James Smith
(@Smithtasticness) reported
@tomshax @GarminFitness Yeh I know. Took them a while to realise there was an issue. They are working on it now at least.
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kushal bindra
(@kushal297) reported
@Garmin_India @Garmin @GarminFitness Last time I spoke to them they asked me to send a video with no real resolution. The problem is the garmin connect app since the sensor lag work fine with zwift
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DebWooArtist
(@DebWooArtist) reported
@GarminFitness Have just done, with details of all the standard things you always recommend to fix app problems, that I've already tried to no avail.
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Amy Hewitt
(@AimsHewitt) reported
I need some (boring) help. #garmin Venu SQ or #Fitbit Versa 3? (@GarminFitness @FitbitUK )
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The Flying GoPro
(@theflyinggopro) reported
@GarminFitness thanks CP.. we have been here before with this problem...was hoping the updates would have fixed it.... it was the update in august (ish) that caused the problem. i will follow the links you provided cheers
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J name®
(@IamnotJarred) reported
@GarminFitness my garmin watch just said I went for a 12 minute run but I have been in bed for over an hour. Please fix this issue
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Hassan Madni
(@hassanmadni) reported
@NooRRd_44 @Garmin @GarminFitness ****, that's bad..
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kushal bindra
(@kushal297) reported
@Garmin_India @Garmin @GarminFitness Last time I spoke to them they asked me to send a video with no real resolution. The problem is the garmin connect app since the sensor works fine with zwift
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Jay Robinson
(@jayrobWL) reported
@GarminFitness my forerunner 235 freezes alot lately. I then have to power it fully down and restart and then it wipes out all my steps for that day. I have to find satellites to get the right time and it automatically drains my battery by 30-40%. Suggestions on a fix?
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Charlie Haas
(@Chaas1911) reported
@GarminFitness my forerunner 235 keeps disconnecting Bluetooth from my iPhone. Is this a garmin issue or an iPhone issue?
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@BigBeard
(@BigBear19997890) reported
Hi @GarminUK @GarminFitness, I have a Garmin S60 watch that I purchased around Oct 2019 that has just suddenly stopped working. Please advise how long the warranty is for this watch and what the issue could be. Many thanks
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AthletiKaty
(@athletikaty) reported
@ElizabethWSVH @GarminFitness Glad I'm not the only one who has this issue! Makes me feel a smidge less off my rocker :)
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Dave Evans
(@Bowler_DME) reported
@GarminFitness I'd also asked the same question via Facebook and someone from Garmin contacted me there and was able to fix the issue, but thank you for the response.
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T. Eugene Day
(@EugeneDayDSc) reported
Man I don’t know why I bother paying attention to @GarminFitness’s algorithms. As I improve, objectively getting faster and running further, their algorithm *invariably* tells me I’m “unproductive” and losing fitness. It’s GARBAGE.
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Christina
(@cb2705) reported
@GarminFitness my 645 disconnects from my AirPods when I select Run to start my run. I have to go back into settings and reset every time. How can I fix this permanently?
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Chris Dennie
(@Cdennie24) reported
@GarminFitness trying to rehab 2 broken knees. Are there any activities on my vivo3 that would register walking with a walker and wheelchairing? Just trying to track my steps as accurate as possible
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Nick - K= Δ
(@NBomb_Plus) reported
@GarminFitness Hi guys, my move bar no longer shows up - hasn't for a few weeks now at least. Is there some way I can fix this?
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James Craddock
(@JTCrad) reported
@GarminFitness is there a problem with the Garmin Coach? I’ve tried to set up a 5k run but the workout schedule is not populating.
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Amber Finlay
(@ambertherunner) reported
@GarminFitness I did a factory reset on my Forerunner 45s two days ago to get it reconnected to my phone. Now it’s disconnected and won’t reconnect again. I don’t want to continually reset my watch — can you help?