Garmin Connect status: device issues and outage reports

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If you are having issues, please submit a report below.

Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

Problems in the last 24 hours

The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (IST)	Number of reports	Baseline
Apr 28, 5:10 AM GMT+5:30	0	0
Apr 28, 5:30 AM GMT+5:30	0	0
Apr 28, 5:50 AM GMT+5:30	0	0
Apr 28, 6:10 AM GMT+5:30	0	0
Apr 28, 6:30 AM GMT+5:30	0	0
Apr 28, 6:50 AM GMT+5:30	0	0
Apr 28, 7:10 AM GMT+5:30	0	0
Apr 28, 7:30 AM GMT+5:30	0	0
Apr 28, 7:50 AM GMT+5:30	0	0
Apr 28, 8:10 AM GMT+5:30	0	0
Apr 28, 8:30 AM GMT+5:30	0	0
Apr 28, 8:50 AM GMT+5:30	0	0
Apr 28, 9:10 AM GMT+5:30	0	0
Apr 28, 9:30 AM GMT+5:30	0	0
Apr 28, 9:50 AM GMT+5:30	0	0
Apr 28, 10:10 AM GMT+5:30	0	0
Apr 28, 10:30 AM GMT+5:30	0	0
Apr 28, 10:50 AM GMT+5:30	0	0
Apr 28, 11:10 AM GMT+5:30	0	0
Apr 28, 11:30 AM GMT+5:30	0	0
Apr 28, 11:50 AM GMT+5:30	0	0
Apr 28, 12:10 PM GMT+5:30	0	0
Apr 28, 12:30 PM GMT+5:30	0	0
Apr 28, 12:50 PM GMT+5:30	0	0
Apr 28, 1:10 PM GMT+5:30	0	0
Apr 28, 1:30 PM GMT+5:30	0	0
Apr 28, 1:50 PM GMT+5:30	0	0
Apr 28, 2:10 PM GMT+5:30	0	0
Apr 28, 2:30 PM GMT+5:30	0	0
Apr 28, 2:50 PM GMT+5:30	0	0
Apr 28, 3:10 PM GMT+5:30	0	0
Apr 28, 3:30 PM GMT+5:30	0	0
Apr 28, 3:50 PM GMT+5:30	0	0
Apr 28, 4:10 PM GMT+5:30	0	0
Apr 28, 4:30 PM GMT+5:30	0	0
Apr 28, 4:50 PM GMT+5:30	0	0
Apr 28, 5:10 PM GMT+5:30	0	0
Apr 28, 5:30 PM GMT+5:30	0	0
Apr 28, 5:50 PM GMT+5:30	0	0
Apr 28, 6:10 PM GMT+5:30	0	0
Apr 28, 6:30 PM GMT+5:30	0	0
Apr 28, 6:50 PM GMT+5:30	0	0
Apr 28, 7:10 PM GMT+5:30	0	0
Apr 28, 7:30 PM GMT+5:30	0	0
Apr 28, 7:50 PM GMT+5:30	0	0
Apr 28, 8:10 PM GMT+5:30	0	0
Apr 28, 8:30 PM GMT+5:30	0	0
Apr 28, 8:50 PM GMT+5:30	0	0
Apr 28, 9:10 PM GMT+5:30	0	0
Apr 28, 9:30 PM GMT+5:30	0	0
Apr 28, 9:50 PM GMT+5:30	0	0
Apr 28, 10:10 PM GMT+5:30	0	0
Apr 28, 10:30 PM GMT+5:30	0	0
Apr 28, 10:50 PM GMT+5:30	0	0
Apr 28, 11:10 PM GMT+5:30	0	0
Apr 28, 11:30 PM GMT+5:30	0	0
Apr 28, 11:50 PM GMT+5:30	0	0
Apr 29, 12:10 AM GMT+5:30	0	0
Apr 29, 12:30 AM GMT+5:30	0	0
Apr 29, 12:50 AM GMT+5:30	0	0
Apr 29, 1:10 AM GMT+5:30	0	0
Apr 29, 1:30 AM GMT+5:30	0	0
Apr 29, 1:50 AM GMT+5:30	0	0
Apr 29, 2:10 AM GMT+5:30	0	0
Apr 29, 2:30 AM GMT+5:30	0	0
Apr 29, 2:50 AM GMT+5:30	0	0
Apr 29, 3:10 AM GMT+5:30	0	0
Apr 29, 3:30 AM GMT+5:30	0	0
Apr 29, 3:50 AM GMT+5:30	0	0
Apr 29, 4:10 AM GMT+5:30	0	0
Apr 29, 4:30 AM GMT+5:30	0	0
Apr 29, 4:50 AM GMT+5:30	0	0
Apr 29, 5:10 AM GMT+5:30	0	0

At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Garmin Connect users through our website.

Device Failure (25%)
Errors (22%)
Website Down (19%)
Online Features (14%)
App Crashing (11%)
Sign in (8%)

Live Outage Map

The most recent Garmin Connect outage reports came from the following cities:

City	Problem Type	Report Time
Roubaix	Errors	3 days ago
Billom	Website Down	15 days ago
Duisburg	Online Features	21 days ago
Marietta	Errors	1 month ago
Anderlecht	Errors	1 month ago
Atlanta	Device Failure	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

K. Wilson (@tanrunningman) reported 34 seconds ago
Sucks that many of us are having the same issue, but good to know that we’re not alone so it will likely get fixed soon… I also noticed that as an apple user my run did not update to my Apple health or fitness app either so it is likely a @Garmin @GarminFitness issue.
Benjamin Ponzer (@BPonzer) reported 2 minutes ago
@GarminFitness I spent like 2 hours putting my workouts into your app and now I am doing the 1st one and I can't adjust the weight or reps and your rep counter sucks. How do I fix that???? When I did the generic workout I could adjust reps and weight.
Stanfield Capital Management (@itstheotherway) reported 4 minutes ago
@GarminFitness your **** is broken rn. direct upload from zwift not working. manual upload of .fit file not working.
Dave (@wanderingdave) reported 5 minutes ago
Help @GarminFitness , make your own and don't you dare pay wall it.
Tim Kettenring (@timkettenring) reported 8 minutes ago
@Jefffeldman I’m not sure tbh but what I do know is that all the marketing around wearables and “recovery” products is largely based on making people feel good (or bad @GarminFitness) and making them think they need to “recover” from something nebulous - which has then led to this proliferation of “recovery” protocols 🙄
Pranav (@Pranav_) reported 9 minutes ago
hey @Garmin and @GarminFitness I'm unable to enroll my Fenix 7 solar in your beta program. Always errors out, software is stuck on 8.37, can you help?
acdaisy (@acdaisy_) reported 10 minutes ago
@GarminFitness @Garmin I have a newer (June 25) device that the heart rate tracking does not consistently work. I reach out to support and I get the run around each time and still have a device that doesn't consistently work. Is there anyone that can help?
Marty (@Marty_FTT) reported 11 minutes ago
@amymitchellart @GarminFitness @scrippsresearch Vivosmart 5 had a known module-pop issue, the pill literally ejects from the band. Garmin should warranty it even out of window given the research use. If you want zero risk of repeat, Venu Sq 2 or Vivoactive 5 are sealed cases instead of the slide-in pod.
Jokin (@kaiku_77) reported 11 minutes ago
@GarminFitness Hello. I have problems with GARMIN Connect when synchronizing. I get a message: "There was an error synchronizing with G.Connect". I do it from a PC in Spain. Can you Help me? I have used it for years with no problems
AaeJay (@AaeJay2008) reported 12 minutes ago
@Garmin @GarminFitness 1. what's up with your poor customer service? How many times do I need to contact you for support. You told me my Forerunner 165 has a known battery issue and will exchange it out. I was promised next day shipping on the exchange. My watch has been with
Abhijeet (@IamAbhiMishra) reported 20 minutes ago
@Garmin @GarminFitness . Throwing your watch away. Fed up with your idiotic proprietary charging port. Worst design which gets ***...ed every six months. Switching over to other watch. You lost a regular/loyal customer
UK Electric Vehicle Owners Club (@ukevowners) reported 22 minutes ago
@UKSVacher @Garmin @GarminFitness I've not been running for a couple of weeks due to bad toes. Miss it a lot, think I might sneak parkrun in tomorrow
userx (@voodooobear) reported 24 minutes ago
@GarminFitness for gods sake get rid of MyFitnessPal or at least let me enter my consumed calories manually MyFitnessPal is complete garbage now and its not fair to force people to use a expensive bullshit app to get calories consumed/ burned
Florence Sharts (@shan_tahs) reported 29 minutes ago
@GarminFitness hi. My garmin 955 solar seems to have a bad battery. I fully charged it sunday night and im already down at 20%. Is there something that can be done?
Grumpy Ol’ Runner (@grumpyolerunner) reported 31 minutes ago
Hey @GarminFitness - Having issues synching to Connect - just completed a run and it’s not syncing. 5G and phone are fine. A message flashed on Connect about server issues, but quickly disappeared. Any info?
Stanfield Capital Management (@itstheotherway) reported 33 minutes ago
@GarminFitness your **** is broken rn. direct upload from zwift not working. manual upload of .fit file not working.
Michael Arter (@Michael_Arter) reported 35 minutes ago
@Garmin @GarminFitness YET again your #vivoactive4 watch has missed laps while swimming. This is such a poor quality device ! What’s even worse you pretend here in social media that you follow up on issues yet every single email I have sent you has been ignored !! #poor
Harguneet Singh (@harguneet) reported 36 minutes ago
@GarminFitness the update process is too complicated and broken for Garmin devices for sure.. pls help solve this mystery
AC (@TheStroBro) reported 40 minutes ago
@GarminFitness Fitness age is now 30, did two lifts this week so it had a marginal negative effect on the running due to soreness even though it was limited reps. It was still the first time I've done those movements under load since August. Sunday as a recovery day should help.
J (@J8099150426777) reported 41 minutes ago
@GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya
Ray Sephton (@barklyboy) reported 42 minutes ago
@GarminFitness @GarminCycling Routes in Garmin Connect sent to my New Edge 1040 have No Waypoints visible when riding that course. Works perfectly on Edge 530. Yes, waypoints is toggled on. I see in forums that others with 1040 have same issue. Used wifi & express to send. HELP
Baptiste (@baptiste_del) reported 45 minutes ago
@GarminFrance @GarminFitness @Garmin Hey Garmin, it is soon my mother birthday and her fenix watch died recently. She is really sad that she lost her 1000+ days goal streak and even more sad that her watch cannot be repaired. The support told us we would receive a discount for a new one but we received nothing. Can you help me so I can order for her birthday?
kevin duquette (@kevinduquette) reported 46 minutes ago
@GarminFitness i know this doesn't do anything, but i bought a vívoactive® 3 Music and it's the biggest piece of **** and waste of my money all time. doesn't even stay charged for a few hours with all the services disabled. like, it can't even just be a watch. i hate it.
J (@J8099150426777) reported 49 minutes ago
@GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya
Ben (@TumoLPK) reported 53 minutes ago
@GarminFitness @GarminUK I’ve got a HRM Dual that despite connecting to my watch will not read HR. I’ve replaced the battery, tried a different strap, and reset the HRM with no success. Seems to be really common issue online. How do I fix please?
J (@J8099150426777) reported 56 minutes ago
@GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya
Dr. Kate (@KateERyan) reported 57 minutes ago
@MarkMilliganDPT @GarminFitness I think the wrist heart rate sensor is just kind of buggy. I’m in the Fenix 6 now, but occasionally I go through periods of getting a lot of false abnormally high heart rate alerts, and either restarting or updating the software will resolve it.
Father Mo (28-22-3) (@1of6Pansfans) reported 57 minutes ago
@GarminFitness fix your app
poyntesm (@poyntesm) reported 58 minutes ago
. @GarminFitness seeing runs recorded today while Connect was down have now synced to Strava but not @TrainingPeaks anyway to repush them?
Jeanette Smith (@jeanettemiami) reported 59 minutes ago
And on this day, @fitbit died. It was a slow death - first came the email, then came the #challenges & the last gasp of #groups. Then the pain as thousands upon thousands fled as fitbit died in ignominy, mourned by many & then simply forgotten as @apple & @GarminFitness rejoiced.