Garmin Connect status: device issues and outage reports
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Full Outage Map
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Problems in the last 24 hours
The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Garmin Connect users through our website.
- Website Down (26%)
- App Crashing (22%)
- Errors (17%)
- Device Failure (17%)
- Online Features (9%)
- Sign in (9%)
Live Outage Map
The most recent Garmin Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Argent-sur-Sauldre
|
Device Failure | 18 days ago |
|
Paris
|
App Crashing | 20 days ago |
|
Saint-Étienne
|
App Crashing | 21 days ago |
|
Lyon
|
Website Down | 27 days ago |
|
Paris
|
Device Failure | 28 days ago |
 Ottawa
|
Website Down | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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murph (@BostonLooper) reportedApple Watch SE is officially in the trash - died ~60% of the way through a half marathon yesterday, @GarminFitness here I come
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Chloé Marie WD (@ChloeWD38) reported@GarminUK @GarminFitness @Garmin hi, please can I speak to someone regarding a broken watch. Thank you 🙏🏻
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Ken harrison (@Kenharrison99) reported@mikeoniron @GarminFitness garmin seems to be a problem, sleep without. Train better w! Apple Ultra and Polar H-10. My feel is more accurate than the garmin .
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Aaron Lassiter 🌵 (@aaron_lassiter) reported@GarminFitness Stop forcing the useless "estimated distance" for timed runs on us. That garbage does nothing positive and whatever project lead was in charge of it should have to publicly apologize for not building in an option to toggle it off.
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murph (@BostonLooper) reportedApple Watch SE is officially in the trash - died ~60% of the way through a half marathon yesterday, @GarminFitness here I come
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J. (Hrebinka) Shanahan 🇺🇦 🇸🇪 (@Enceladosaurus) reportedTbh I feel a bit misled by all of the articles claiming the @GarminFitness Forerunner 955 was the best fitness watch ever. I read SO many articles & did research before buying. To end up with something so poorly performing, slow, and buggy? Did we buy the same watch!?
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murph (@BostonLooper) reportedApple Watch SE is officially in the trash - died ~60% of the way through a half marathon yesterday, @GarminFitness here I come
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atlantaswelder (@atlantaswelder) reportedI really despise some commentary from some of these health metrics. @GarminFitness Nothing worse than someone/saying "i don't know if you're gunna make it" ... wtf Fu MF ;$:$4&:$;$/&7$:! F off 🤬 Just tell the me the data. That's all i require. I don't need your baseline
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CreativeGenii (@Creativegenieke) reportedCan you support me get my watch fixed @GarminFitness? I got a number for garmin Kenya. The 1st call was answered, the solution they gave didn’t work, they have since not answered calls or WhatsApp. My device keeps going off, battery shows 100%, I’ve rebooted, problem persists.
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Pranav (@Pranav_) reportedhey @Garmin and @GarminFitness I'm unable to enroll my Fenix 7 solar in your beta program. Always errors out, software is stuck on 8.37, can you help?
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Jacob Yadao (@Jacob_Yadao) reported@GarminFitness uhh outage?
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Bean & Bean Cotton (@Bean_Cotton) reported@GarminFitness Is it possible to change the Connect calorie display back to the previous version? The new update now takes me directly to the worst version of MFP. I miss the simple display.
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Michael Arter (@Michael_Arter) reported@Garmin @GarminFitness YET again your #vivoactive4 watch has missed laps while swimming. This is such a poor quality device ! What’s even worse you pretend here in social media that you follow up on issues yet every single email I have sent you has been ignored !! #poor
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AaeJay (@AaeJay2008) reported@Garmin @GarminFitness 1. what's up with your poor customer service? How many times do I need to contact you for support. You told me my Forerunner 165 has a known battery issue and will exchange it out. I was promised next day shipping on the exchange. My watch has been with
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Abhijeet (@IamAbhiMishra) reported@Garmin @GarminFitness . Throwing your watch away. Fed up with your idiotic proprietary charging port. Worst design which gets ***...ed every six months. Switching over to other watch. You lost a regular/loyal customer
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Jon loves summertime! (@JonB65) reported@TechOperator I've been using @GarminFitness for years. Unfortunately I couldn't wear it at work. Pretty sure I didn't need it to tell me my poor sleep and high stress. If I had, I may well have quit.
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Mark Milligan (@MarkMilliganDPT) reported@KellerCaponePhD @GarminFitness Hey Cheryl! Great to hear from you! Oh good call. Will wear chest strap next time and see! Same tightness each time. Sweating does not seem to matter. I tried starting by wetting it to simulate sweat. I even take the watch off and see if it calibrates but that does not help
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My Marathon Journey (@Marathons4Kids) reported@GustavoKayakero @Garmin @GarminFitness That might solve the problem
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UK Electric Vehicle Owners Club (@ukevowners) reported@UKSVacher @Garmin @GarminFitness I've not been running for a couple of weeks due to bad toes. Miss it a lot, think I might sneak parkrun in tomorrow
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Lars Ankile (@larsankile) reported@Garmin @GarminFitness also @Garmin I have this strange issue now that any time I finish a run it tells me I get all sorts of records, like longest run, fastest run, etc. even though it very much isn't, not even for that week (i.e., this includes Garmin data, not counting any imported data)
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KDaltonD 🇺🇦 (@kdaltond) reportedSo, @garmin / @GarminFitness I'm told by Product Support that a ride launched thru downloaded Movies in Tacx desktop app doesn't count for a challenge that ride is a part of. Can that be right? That's a clear design flaw. Please fix.
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Giles P. Croft (@gpcroft) reportedGrrr, after years of syncing Routes effortlessly from Strava, my @Garmin Edge 530 will no longer receive new Courses, by any means: iOS app, Garmin Express, USB connection, Send to device via Connect on Web – *nothing* gets them on there! Help @GarminFitness!
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Thefodfather (@thefodfather155) reported@GarminFitness Can you fix your shipping issues to help get the watch I ordered. Ninja shipped a whole food processor in 2 days and you can't get me a watch inside a week.
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Tim Kettenring (@timkettenring) reported@Jefffeldman I’m not sure tbh but what I do know is that all the marketing around wearables and “recovery” products is largely based on making people feel good (or bad @GarminFitness) and making them think they need to “recover” from something nebulous - which has then led to this proliferation of “recovery” protocols 🙄
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Satyarup Siddhanta (@SatyarupS) reported@GarminFitness @amazonIN @Garmin received used product previously opened product from Amazon india. No option to return in amazon . Can u please help? #duped #amazon
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Who? (@HoratioHoose) reported@GarminFitness After 7 years I’m trying to get rid of my ugly Apple Watch for a beautiful Venu 3. I just need the Venu 3 to exist first. Please help 😭
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Curren Dewan (@LamarJacksonMV) reported**** this garbage @Apple watch. What a waste of money. @GarminFitness send me a promo code. My iPhone ******* sucks too tbh
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J (@J8099150426777) reported@GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya
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LuckyLinguini (@luckylinguini) reportedGarmin is by far the worst active smart watch you can buy. What ******** is this **** @GarminFitness @Garmin
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🇺🇸God Bless America (@CCPmustDie) reported@Garmin @GarminFitness have you realized there are so many exercise not listed in Connect when you're trying to create your own workouts there. Fix it by adding them! And your interface to create workouts sucks. Fix it! Don't just selling crazy expensive smart watches.