Garmin Connect status: device issues and outage reports
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Full Outage Map
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Problems in the last 24 hours
The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Garmin Connect users through our website.
- Online Features (24%)
- Errors (24%)
- App Crashing (19%)
- Website Down (14%)
- Device Failure (14%)
- Sign in (5%)
Live Outage Map
The most recent Garmin Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Colombes
|
Errors | 9 days ago |
|
Marseille
|
Errors | 15 days ago |
 Riudecanyes
|
App Crashing | 23 days ago |
 Melbourne
|
Sign in | 1 month ago |
|
Lyon
|
Device Failure | 1 month ago |
 Neufchâteau
|
Online Features | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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J (@J8099150426777) reported@GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya
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Omkar Pradhan (@Omkar_Pradhan7) reported@Garmin @Garmin_India @GarminFitness I always believed Garmin stood for reliability and quality. Sadly, my experience has been the complete opposite. I purchased an Instinct 3 (50mm) in May 2025. Within 5 months, it had a battery defect and was replaced (Sep 2025). Seven months later, in May 2026, the replacement unit started malfunctioning with pace tracking. I spent nearly a week without my watch while it was at the service center. Then, just a month later in June, the same replacement device developed a heart rate sensor issue. I’ve now been informed that this unit will also be replaced. That means I’ll be on my third device in just 14 months. I requested a simple exception: allow me to switch to a different Garmin model, and I’m happy to pay the price difference. This request has been declined. Can someone explain why? As a customer, I’ve repeatedly faced training disruptions because of defective hardware. Every issue has been verified by your own service team. At what point does customer experience become important enough to justify an exception? I’m not asking for a free upgrade. I’m only asking for a chance to move away from a model that has repeatedly failed me, while paying the difference myself. I expected better from a brand known for building products athletes can depend on.
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Josh Lane (@joshlane34) reported@Garmin @GarminFitness A UX recommendation for your watches. If I forget to save my sleep activity in the morning before heading out on my run, my watch spends my whole run asking me if I want to save my sleep activity or dismiss the notification. It takes over my running display so none of my running data is readable. If I dismiss the notification, it takes me back to my normal watch face and I need to click multiple times to get back into my activity. And, within a minute or two the notification comes back anyway and the cycle repeats. If I click save, it almost always takes longer than my run to actually save the activity. My screen is frozen with "Saving" and the circling green indicator around the edges. I am unable to see my running data panels. I'm unable to pause a run, hit a lap timer, anything. It's just stuck on Saving. Today, it gave me "Saving" for the last 3 miles of my run, for the 10 minutes I spent cooling down and drinking water, and now still for the time it's taken me to write this suggestion. Basically, if I forget to save my sleep activity, and ensure that I've full dismissed the sleep activity, before my run then my watch is unusable. I assume these are both bugs. If so, please add them to your list to fix if they're not already there. If they're not bugs and they're intended workflow, I have a few suggestions. 1. Dismissing the notification should dismiss it until after the current in-progress activity ends. 2. Dismissing the notification should take you back to the current in-progress activity. 3. Click "Save Activity" shouldn't cause the watch to lock up for an excessive amount of time. It should either save in the background if it takes a while, or save faster. Or, if neither of those is possible, it shouldn't be an option at all until after the current activity ends. 4. Prompt to save the previous unsaved activity once, before the new activity starts. 5. If none of the above are impossible, just suppress the whole interaction until there are no other in-progress activities. Thanks!
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Mahli (@Mah_Lan) reported@GarminFitness @Garmin the GPS on my Forerunner 645M is giving issues. Please help.
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Sunil Kumar (@sunilkumar8mile) reported@GarminFitness Thanks team for your response and the workaround. However now the issue got resolved and data is syncing into TrainingPeaks.
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Mike Lifts (@mikeoniron) reported8:30hrs sleep Poor quality Poor recovery Thanks @GarminFitness
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Stanfield Capital Management (@itstheotherway) reported@GarminFitness your **** is broken rn. direct upload from zwift not working. manual upload of .fit file not working.
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The Daily Build (@thedailybuild42) reportedDay 41: 🔋 Body Battery (@GarminFitness) at wake up: 82 💪 Workout: upper + lower 👟 Steps: 9,501 🥩 Protein: 156 🥃 Drinks: 6 📈 Build Take: When you cook meat and it sucks (too chewy), get creative and throw that **** in a stew. Keep building. 🔨
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Mark Milligan (@MarkMilliganDPT) reported@KellerCaponePhD @GarminFitness Hey Cheryl! Great to hear from you! Oh good call. Will wear chest strap next time and see! Same tightness each time. Sweating does not seem to matter. I tried starting by wetting it to simulate sweat. I even take the watch off and see if it calibrates but that does not help
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Andre (@andreswart916) reported@GarminFitness Hi folks. Forerunner 255 software version 14.13 seems buggy. Data screen font sizes have shrunk. Please advise how to resolve this.
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Dostoevsky’s Girl (@saoirse_sikhu) reportedI really think there’s something wrong with this watch. How does my HR go down from 110bpm to 80bpm during/after 10 minutes of running??? 2 weeks ago it went as far down as 60 and I was dripping sweat from running. Explain that @GarminFitness ???
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Johann Philipp Steger (@steger_johann) reported@SixPointerGuy @Garmin @GarminFitness Same Problem with my 1040 Solar. Used to upload activities after pushing stop button.
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J (@J8099150426777) reported@GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya
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Tim Kettenring (@timkettenring) reported@Jefffeldman I’m not sure tbh but what I do know is that all the marketing around wearables and “recovery” products is largely based on making people feel good (or bad @GarminFitness) and making them think they need to “recover” from something nebulous - which has then led to this proliferation of “recovery” protocols 🙄
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acdaisy (@acdaisy_) reported@GarminFitness @Garmin I have a newer (June 25) device that the heart rate tracking does not consistently work. I reach out to support and I get the run around each time and still have a device that doesn't consistently work. Is there anyone that can help?
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Harguneet Singh (@harguneet) reported@GarminFitness the update process is too complicated and broken for Garmin devices for sure.. pls help solve this mystery
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E_A_L_II🇺🇲 (@E_A_L_II) reported@GarminFitness @JohnStraumann Garmin is trash. Nobody should invest in this company
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Stanfield Capital Management (@itstheotherway) reported@GarminFitness your **** is broken rn. direct upload from zwift not working. manual upload of .fit file not working.
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AaeJay (@AaeJay2008) reported@Garmin @GarminFitness 1. what's up with your poor customer service? How many times do I need to contact you for support. You told me my Forerunner 165 has a known battery issue and will exchange it out. I was promised next day shipping on the exchange. My watch has been with
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Michael van den Ham (@MVDHcyclocross) reported@JOEknowsPETE @GarminFitness If it ain’t broke, don’t fix it. If it is, do. Applies to watches and fingers.
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Pranav (@Pranav_) reportedhey @Garmin and @GarminFitness I'm unable to enroll my Fenix 7 solar in your beta program. Always errors out, software is stuck on 8.37, can you help?
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Thefodfather (@thefodfather155) reported@GarminFitness Can you fox your shipping challenges to help get the watch I ordered over a week ago. Ninja shipped a whole food processor in 2 days and you can't get me a watch inside a week.
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Nimish T (@t_nimish64935) reported@Garmin @GarminFitness genius product strategy. 1. Sell trainers with issues. 2. Have only one country wide service center, the user bears cost and risk to send bulky (25kg) courier. 3. Bluetooth drops off and it is termed as PCB/motherboard issue and cant be repaired. 1/n
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Chloé Marie WD (@ChloeWD38) reported@GarminUK @GarminFitness @Garmin hi, please can I speak to someone regarding a broken watch. Thank you 🙏🏻
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The Daily Build (@thedailybuild42) reportedDay 48: 🔋 Body Battery (@GarminFitness) at wake up: 18 💪 Workout: lower 👟 Steps: 9,700 🥩 Protein: 147 🥃 Drinks: 2.5 📈 Build take: Drank way too much last night and slept like ****. Still made it to the gym by 9am somehow. Keep building. 🔨
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Josh Lane (@joshlane34) reported@Garmin @GarminFitness A UX recommendation for your watches. If I forget to save my sleep activity in the morning before heading out on my run, my watch spends my whole run asking me if I want to save my sleep activity or dismiss the notification. It takes over my running display so none of my running data is readable. If I dismiss the notification, it takes me back to my normal watch face and I need to click multiple times to get back into my activity. And, within a minute or two the notification comes back anyway and the cycle repeats. If I click save, it almost always takes longer than my run to actually save the activity. My screen is frozen with "Saving" and the circling green indicator around the edges. I am unable to see my running data panels. I'm unable to pause a run, hit a lap timer, anything. It's just stuck on Saving. Today, it gave me "Saving" for the last 3 miles of my run, for the 10 minutes I spent cooling down and drinking water, and now still for the time it's taken me to write this suggestion. Basically, if I forget to save my sleep activity, and ensure that I've fully dismissed the sleep activity before my run, then my watch is unusable. I assume these are both bugs. If so, please add them to your list to fix if they're not already there. If they're not bugs and they're intended workflow, I have a few suggestions. 1. Dismissing the notification should dismiss it until after the current in-progress activity ends. 2. Dismissing the notification should take you back to the current in-progress activity. 3. Click "Save Activity" shouldn't cause the watch to lock up for an excessive amount of time. It should either save in the background if it takes a while, or save faster. Or, if neither of those is possible, it shouldn't be an option at all until after the current activity ends. 4. Prompt to save the previous unsaved activity once, before the new activity starts. 5. If none of the above are impossible, just suppress the whole interaction until there are no other in-progress activities. Thanks!
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Stanfield Capital Management (@itstheotherway) reported@GarminFitness your **** is broken rn. direct upload from zwift not working. manual upload of .fit file not working.
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Bean & Bean Cotton (@Bean_Cotton) reported@GarminFitness Is it possible to change the Connect calorie display back to the previous version? The new update now takes me directly to the worst version of MFP. I miss the simple display.
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Benjamin Ponzer (@BPonzer) reported@GarminFitness I spent like 2 hours putting my workouts into your app and now I am doing the 1st one and I can't adjust the weight or reps and your rep counter sucks. How do I fix that???? When I did the generic workout I could adjust reps and weight.
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J (@J8099150426777) reported@GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya