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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Garmin Connect users through our website.
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Website Down (25%)
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Errors (19%)
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Online Features (18%)
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Device Failure (18%)
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App Crashing (12%)
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Sign in (9%)
Live Outage Map
The most recent Garmin Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Berlin |
Online Features | |
 Villefranche-sur-Saône |
Sign in | |
| Le Cheylard |
Errors | |
| Ouhans |
Errors | |
| Le Teil |
Device Failure | |
| Calais |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Cliff Willie
(@cliffdubya) reported
@GarminFitness watches are extremely hard on beginners. Run a slow time and it takes weeks to recover
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AntoineVe
(@AntoineVe) reported
@StravaSupport @GarminFitness Hi ! I've a little problem with activities synchronization : time are messed up. For example, I've record some elliptical today at 1900 (CEST) with garmin and it appears at 1000 on strava. Is there timezone trouble when syncing ? Thank for support.
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Grant
(@grantgoesout) reported
@GarminFitness Oh, I just wanted to see how that felt. I mean, it sat at 5 the whole day, I kept thinking it'd go all the way down eventually.
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The Prenna
(@The_Prenna) reported
Imagine being a company and issuing a software update that decimates your product's battery life and your response to consumers is "lol **** u, buy a new device". If you're @GarminFitness @garminau you don't have to imagine. #VivoActive3
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Paul Tomblin
(@XcskiPaul) reported
@GarminFitness @dcrainmakerblog Switching from GPS+Gallileo to GPS+GLONASS seems to have cured the problem.
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Tom kavanagh
(@tomkav09) reported
Looking for some help...bought earphones for my garmin watch. They are found by the watch but when I try to use them to play music they won’t connect. Any ideas?? @Garmin @GarminFitness #wannagoforarun
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Adam Bruderer Ⓥ 💙
(@doncaosdelanada) reported
from
Manchester, England
When I am a bit chilly, but not too cold to work, my body battery increases significantly during the day. Why is this? Does my metabolism slowing down that much?! Sometimes my battery is around 95% at 6pm. @GarminUK @Garmin @GarminFitness #ukrunchat
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Krishna Priyadarshi
(@kpdarshi) reported
@GarminFitness I'm moving to Garmin from fitbit and would like to bring all my historic data of 5 years, Please help, Fitbit export have .json files which are not supported for import at Garmin
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Dave
(@DaveWilliams740) reported
@GarminFitness I mean, you could tell me how to fix the issue.....
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Steffen Fischer
(@fischest70) reported
@GarminFitness Thanks. Please get in direct contact with @RunalyzeDE . The problem is related to 3rd party sync to GC (like Zwift) and has nothing to do with end user devices.
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Matt Keighley
(@arkestra1976) reported
@GarminFitness Hey! Yeah, that's when the problem started, up until the latest update it had been working fine but now it's lost all the data for my previous workouts and won't save new data. Disappointing as I've only had my watch a couple of months and had been enjoying it up to that point.
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TKZ
(@tkz33272766) reported
@garminconnect @GarminFitness Not working atm. Please address
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Mark Dellaquila
(@markadellaquila) reported
@GarminFitness @Garmin It appears the Connect app might be having synch issues today. Nothing shows up on the app status page for an issue but wanted to alert you to it.
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Orlando Padilla
(@xbud) reported
This Fitbit is full of ****, I swear I ran at least 25 miles today on COD! Wtf only 6k steps!!!?!?! @GarminFitness fix this please !
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Sportstest
(@Sportstest) reported
Anyone else get poor data from the @FourthFrontier #HRM when connected via Bluetooth to @GarminFitness #fenix? This level of dropout is incredibly annoying 🤬
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RadDaDATX
(@RadDadATX) reported
Hey @GarminFitness can you fix the 'phone permissions' request for Connect? I have the permissions set the way I want them, no need for your App to send a request 10-20 times a day asking for me to update. Please add a switch to this option to nullify the annoyance.
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Raphael Fabeni
(@raphaelfabeni) reported
from
Charlotte, North Carolina
Trying to find the @Garmin @GarminFitness .. #help
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Erin ☕️
(@MarketingErin) reported
@GarminFitness I am having multiple problems with connecting my Forerunner 45S today. I’ve had this watch for 14 months and today, the app will not pair with watch. I’ve done everything - restarts of watch and phone, delete/reboot app. Will not pair to phone. Please help! TY.
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Mark Coleman
(@arkley68) reported
@GarminFitness how can we still get our intensity minutes at a calendar month level? Great adding weekly granularity, but real problem on taking away monthly. Can't compare MoM, YoY same month etc??
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Renato Botelho
(@rbgarga) reported
@Garmin @GarminFitness I'm trying to find a place here in Brazil to replace a broken display of a Forerunner 245 Music without success. Could you give me some help?
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Does He Take Sugar?
(@DoesHeTakeSugar) reported
Fix something, break something: the cycle continues. @GarminFitness latest update to the #Connect app has removed audio prompts again, reducing its accessibility during activities. How soon before this is fixed, permanently, @GarminUK? #a11y #blindfitness
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🌈Our Work Has Just Begun🏳️🌈
(@mirihawk) reported
@GarminFitness How do I get help with Garmin Connect? I'm having some issues. I have 2 devices and body battery info only flows from one. I thought you were improving the app??
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Liam Wiseman
(@Liam07413783) reported
@FitbitSupport Tried this several times over the last day. Even spoke to your customer support team who was no help at all. Very disappointed especially snice I’ve had a Fitbit snice 2016. Maybe it’s time to brand @GarminFitness what you got for me??
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Tania Danilova
(@edenatheia) reported
@GarminFitness Lately my lily isn’t reading my stress level during yoga. Anybody experiencing the same issue or just me?
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Jay Robinson
(@jayrobWL) reported
@GarminFitness yesterday my 235 forerunner started draining super fast. It died last night so I charged then charged again 10 hours ago to 85%, and now it is back down to 34% just on normal use. Did something happen yesterday or an update that caused this? I've restarted twice
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Anthony
(@Anthony47481706) reported
@JKsLefty @GarminUK @GarminFitness Is anyone having an issue with the active tracking system no longer working when it contacts persons you have set up to recieve emails to be able to track, live, when you are running? It emails the link to recipient's when I start but it stops not longer after.
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Matt Pusateri
(@flatfendercj2a) reported
@GarminFitness Garmin Connect is one of the worst Apps I've used. The setup screen is ridiculous, it can't grasp I've already set things up. Keep asking to setup Wifi when that's already done. #Fail And why do you need my location all the time, and not just while using it?
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Julien P.
(@Luciano_kid) reported
@GarminFitness Help ! The application did not take into account my steps from yesterday during the synchronization, I was close to the badge of the 60 consecutive days ...😭
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Andy Morgan
(@andymorgan) reported
@PinkTaxiRunner @GarminFitness They DM'd me so I have a 'fix' for now. Hopefully it doesn't happen again but we will see.
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Simon Fitzgerald
(@Bargainhunter85) reported
@GarminFitness Hi i keep having the blue tooth drop out could you send me a help link? Thanks