Garmin Connect status: device issues and outage reports
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Full Outage Map
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Problems in the last 24 hours
The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Garmin Connect users through our website.
- Errors (24%)
- Device Failure (24%)
- Online Features (16%)
- Website Down (16%)
- App Crashing (13%)
- Sign in (7%)
Live Outage Map
The most recent Garmin Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Billom
|
Website Down | 5 days ago |
 Duisburg
|
Online Features | 11 days ago |
 Marietta
|
Errors | 20 days ago |
 Anderlecht
|
Errors | 21 days ago |
|
Atlanta
|
Device Failure | 21 days ago |
 Portsmouth
|
Website Down | 21 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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TrackBiteX (@TrackBiteX) reported@voodooobear @GarminFitness MyFitnessPal charging you to log calories is like a grocery store making you pay just to write down your own shopping list.
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N8_Velo (@N8_Velo) reported@GarminFitness the garmin connect app has had the ‘running man’ error for months meaning users can’t access or amend courses. I am moving to Wahoo for better customer service. What on earth explains your incompetence?
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Shon (@Shon) reported@GarminFitness just had a week of “unproductive” runs according to my #fenix6. I discovered that the GPS was slow (15 mins+) to sync on these runs. Throws off V02max. A reboot fixed the watch but please add logic while GPS_sync=false, productivity_rating=false, alert
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Pranav (@Pranav_) reportedhey @Garmin and @GarminFitness I'm unable to enroll my Fenix 7 solar in your beta program. Always errors out, software is stuck on 8.37, can you help?
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RunGap (@rungapapp) reported@jedimama @GarminFitness This issue will be fixed in the next update that I expect to reach the App Store within the next few days. In the mean time you can open the workout in RunGap and share it to Garmin a second time to update the title.
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Mark Dalman (@mdalman34) reported@GarminFitness my app is not updating any more from my Venu. Can someone contact me to help?
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Tone (@goonerlippo) reported@GarminFitness bought a vivoactive5. For 3 weeks it’s been really good- suddenly has disconnected and won’t re connect! Help guide absolutely useless! Haven’t even paid for the thing in full yet! So so disappointed! Won’t buy Garmin again
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Mark Milligan (@MarkMilliganDPT) reported@KellerCaponePhD @GarminFitness Hey Cheryl! Great to hear from you! Oh good call. Will wear chest strap next time and see! Same tightness each time. Sweating does not seem to matter. I tried starting by wetting it to simulate sweat. I even take the watch off and see if it calibrates but that does not help
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J. (Hrebinka) Shanahan 🇺🇦 🇸🇪 (@Enceladosaurus) reportedTbh I feel a bit misled by all of the articles claiming the @GarminFitness Forerunner 955 was the best fitness watch ever. I read SO many articles & did research before buying. To end up with something so poorly performing, slow, and buggy? Did we buy the same watch!?
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Serah Mwihaki (@mwihakiwanjeri) reported@GarminFitness My Garmin Solar Instinct keeps going off and won’t turn back on unless connected to power. The battery is fully charged. What could be the issue?
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Curren Dewan (@LamarJacksonMV) reported**** this garbage @Apple watch. What a waste of money. @GarminFitness send me a promo code. My iPhone ******* sucks too tbh
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Paul Wild (@wilderness2006) reported@GarminFitness you should fire all of your software design teams. vivoActive on watch UI terrible. garminConnect iOS app - worse. Decent in 1995 perhaps but unforgivable today.
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J (@J8099150426777) reported@GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya
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Yuché Jacobs (@yugels) reported@petironmom @ShaneJeremy1 @GarminFitness Sounds like a software issue. Perhaps factory reset and update software.
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Sandra (@libraryturner) reported@leanecaddick @Garmin @GarminFitness Did you find a solution for this? Similar issue here
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J (@J8099150426777) reported@GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya
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Rob Scherer (@RobScherer6) reportedOne problem I see right away with the @Garmin @GarminFitness HRM 600 is the connection between the strap and the pod, which you have to separate in order to charge the device...this pod is breaking at some point. What are my options when it does?
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Tom Shugart (@tshugart3) reported@GarminFitness That graph with all the missing data was from a sync via my computer and Garmin Express. Disappointing that there's nothing else to be done (the support center stuff doesn't help). What I think it needs is an update, and it sounds like that's not forthcoming.
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ForTheCubs (@forthecubs) reported@Enceladosaurus @GarminFitness Omg good timing~ thx for warning. I've been considering getting a device for the same purposes and that brand had been on the list 😵💫sure as **** isnt now though lmao🙌
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@al3x@hachyderm.io (@al3xandru) reported@GarminFitness hi, it looks like the last update of the Connect app on iOS is writing a “Walking + Running” record to Health app for the whole 24h; that in addition to normal activity records. Health daily reports are thus broken (double distances). Is this a known issue? TY
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murph (@BostonLooper) reportedApple Watch SE is officially in the trash - died ~60% of the way through a half marathon yesterday, @GarminFitness here I come
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Renato Villanueva (@_renatov) reportedI need your help. I've been a loyal @WHOOP user. I've been with them for 5+ years. But... i'm sick of it not giving me my distance on runs, but i love that the battery last 15 days AND that i get ZERO notifications from it. People recommend @GarminFitness, but i really don't want a smart watch. Just the best fitness tracker. Any thoughts?
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Krestian Muhlig (@KrelleC) reported@Vasco360 @GarminFitness I am having the same problem with fenix 6 pro solar. I cant sync anything. I’ve tried to erase my watch from connect and Bluetooth it made worse.
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Melanie J (@only_little) reported@LadySayFuckALot @Garmin @GarminFitness I would be interested to know if they reply. Worst customer “service” ever. Love my watch but hate that you can never ask them anything 😢
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Brittany Busse, MD (@brittanybussemd) reported@jaybjackson @JasonFitz1 @GarminFitness I am not. I do help people find the right fueling routine for their physiology.
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Abhijeet (@IamAbhiMishra) reported@Garmin @GarminFitness . Throwing your watch away. Fed up with your idiotic proprietary charging port. Worst design which gets ***...ed every six months. Switching over to other watch. You lost a regular/loyal customer
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Harguneet Singh (@harguneet) reported@GarminFitness the update process is too complicated and broken for Garmin devices for sure.. pls help solve this mystery
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iona Butler (@iona71) reported@GarminFitness I do have another issue (this is day two of using my new Garmin) I cant get the wrist gesture to work. the mode is always on and the sensitivity is set to high but it still doesn't activate when I raise my wrist. Can you help please?
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atlantaswelder (@atlantaswelder) reportedI really despise some commentary from some of these health metrics. @GarminFitness Nothing worse than someone/saying "i don't know if you're gunna make it" ... wtf Fu MF ;$:$4&:$;$/&7$:! F off 🤬 Just tell the me the data. That's all i require. I don't need your baseline
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Stanfield Capital Management (@itstheotherway) reported@GarminFitness your **** is broken rn. direct upload from zwift not working. manual upload of .fit file not working.