Is Garmin Connect down?
No problems detected
If you are having issues, please submit a report below.
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Garmin Connect users through our website.
-
Website Down (31%)
-
Online Features (22%)
-
App Crashing (15%)
-
Device Failure (12%)
-
Sign in (11%)
-
Errors (9%)
Live Outage Map
The most recent Garmin Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Saint-Maximin-la-Sainte-Baume |
Online Features | |
 Hettenshausen |
Sign in | |
| Lixheim |
Website Down | |
| Paris |
Errors | |
| Tours |
Device Failure | |
| Jarny |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
-
Mr Lee
(@123BruceLee7) reported
@GarminFitness @GarminUK HELP!! My 235 has all of a sudden started significantly under recording calories
-
Matthew Cunningham
(@MattC72) reported
@Mitts1488 @Garmin Sal, I’d rather not, I am (was) very happy with garmin & it’s products up until now, let’s hope they rectify this problem. Customer service is everything. @GarminFitness
-
Frazer Lloyd-Davies
(@Frazer_LD) reported
@randysnachos @GarminFitness @Garmin It's a shambles isn't it? Having problems syncing AGAIN this morning and the only support is 'plug it in' and 'delete & reinstall'. No Garmin. Acknowledge it's broken and actually fix it. Infuriates me further that once a sync has failed that's it, you can't sync that again. 🤬
-
Uslindile Yengwa
(@Sli_Y) reported
Hi @GarminSA @GarminFitness I'm having trouble with the heart rate monitor on my forerunner 35 watch after installing the update it prompted me to install. Can I get some assistance or advice?
-
Joe Chidzik
(@joechidzik) reported
@GarminFitness Very happy with my VivoActive 4 but for one issue. When an activity appears as complete on my phone, it opens the app right into the activity screen. I expect the back button to go to app homescreen, instead it just closes the all which seems unexpected behaviour
-
Shannon Geis
(@rdioshenanigans) reported
@GarminFitness Ok, it’s just a much slower pace, to the point where it’s hard to run that slow.
-
Derek Trageser
(@dtrageser) reported
@Garmin Update: after a very fast online chat with a very nice customer support agent. I was able to receive a new watch to replace the new broken watch. Thank you @Garmin @GarminFitness for making this right.
-
Esther
(@Esther_Leighton) reported
Dear @garminfitness there’s a lot wrong with the world. One thing is that your edge cycle computers don’t understand the disability sport Frame/RaceRunning. Please fix this so that I can get the geeky joy of stats telling me I’m an improved runner, rather than a rubbish cyclist.
-
Patrice Phang (Bedford)
(@PatricePhang) reported
@GenuinelyJo One last thing...if you decide to get a #Garmin watch, purchase a different band. The plastic/silicon bands #Garmin uses always irritate the skin on my wrist (rash), which was a well known problem with #Fitbits. @Garmin @GarminFitness has yet to address this sufficiently, IMO 😤
-
Alicia 🥸
(@AliciaHopkins) reported
@GarminFitness Do you take trade-ins?.maybe you can melt down the Instict I have and make a better product? Otherwise this POS is going in the trash and I'm going back to @polarissports..
-
Saunt Orolo
(@SauntOrolo) reported
Ok the Apple Health sync of @GarminFitness is just plain broken 😡 what a 💩
-
Kayra Temur
(@mlgkaju) reported
@TheTurkishLife @Garmin @GarminFitness Not even bad as 'Duolingo' i suppose
-
lankanbyblood
(@lankanbyblood) reported
@Garmin @GarminFitness I am so disappointed with the Battery Draining so fast on my Vivo Active 3 ! Evenna software update couldn't resolve this problem for me as yet and its been a long time ! Is there anyway that you could help me out with this problem ?
-
Sujoy Chakraborty
(@Iam_Sujoy) reported
@GarminFitness your gps tracking is again an issue. Similar to the one we faced on 1st Jan 21. Please get it fixed.
-
Dr. Ben Emmons
(@BenEmmons) reported
Hello @GarminFitness my forerunner 735xt keeps coming up blank after a run. I just went for an easy run at it had my heart rate over 193 bps somethings wrong with my watch help! #runnerproblems
-
असुविधा के लिए खेद है 😜
(@shotti_bolchi) reported
@GarminFitness My vivoactive3’s pedometer isn’t functioning properly. It doesn’t count the steps properly and by that I mean difference of 1k steps in 3.5k steps. I have updated the latest firmware but still no luck. On the other hand while I drive my car it counts steps. Help!
-
Garmin India
(@Garmin_India) reported
@kushal297 @Garmin @GarminFitness Hi Kushal! You can connect with our Toll-Free Number: 1800-121-00-1818 if the problem continues.
-
Charlie Haas
(@Chaas1911) reported
@GarminFitness my forerunner 235 keeps disconnecting Bluetooth from my iPhone. Is this a garmin issue or an iPhone issue?
-
Mary Cox
(@missmarycox) reported
@TheTurkishLife @Garmin @GarminFitness "Garmin shaming" makes me depressed. I'm constantly underachieving while recovering my broken leg.
-
Dr Anne Wilson
(@drannewilson) reported
@corin_ja @GarminFitness @Strava Think there’s a glitch today!
-
seansexton90
(@seansexton90) reported
I love my Garmin Instinct Tactical. It’s a fantastic watch. I do have two questions I am hoping someone from the community can help me out with. 1) Is there a way to add solar to it? 2) As a disabled veteran who is wheelchair bound; how do I monitor hand cycle? @GarminFitness
-
eric robinson
(@Erob2424) reported
@GarminFitness you guys running slower then usual? Just did a 16km run on zwift and it shows up on strava but not loading to Garmin (tried disconnecting and reconnecting) just wondering if the server was backed up or something
-
Joe Chidzik
(@joechidzik) reported
@GarminFitness Thanks! This happens when I open the app from the upload notification. So issue occurs within the app
-
lee dickson
(@leedickson9) reported
hey @GarminFitness @GarminUK i have ur vivoactive 4 watch. had it about a year now(great watch). but the last 2 days ive been running i come home and sync it with my phone and the map it says i have run is a long way out. any help to fix it would b great thanks
-
Spider 🕷🇺🇸😷🏃🏻🚴🏻🚣🏻 🍺🇦🇹🇩🇪🇳🇱
(@JWSpider) reported
@GarminFitness How long has @Garmin Connect been down? Website and app aren't working.
-
Ben "back in the house" Holmes
(@Benchimin) reported
@corin_ja @GarminFitness @Strava Notes and corrections: it's an Edge 520, not a 510 (my bad) and after forgetting the device on my phone and on the Edge and then doing the reconnection thing it's worked! Yay!
-
Rich Cleverley
(@richclever) reported
@GarminFitness It's back up now. The issue was 2 days ago so you've obviously fixed something since then.
-
Patrick Connally
(@patrickconnally) reported
@GarminFitness @NikeService @garminconnect this issue occurred again today. I completed a run, synced to my Garmin app/service, & the run has not synced to the Nike Run Club app (after 30 minutes). I have already dis, & re, connected the two services and syncing the data w/ no result.
-
Xhale Development
(@xhale_dev) reported
There appears to be a problem with @GarminFitness syncing across in the last hour. Other platforms are also reporting a problem so it looks like a Garmin issue rather than Xhale specific.
-
Ricky Asher
(@asher_ricky) reported
@GarminFitness @GarminSA @Garmin Is there any reason why my Garmin Venu won't connect to wifi (010 error)? From research it seems to be an error since 2019 with these devices..?