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Garmin Connect

Garmin Connect status: device issues and outage reports

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Full Outage Map

Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

Problems in the last 24 hours

The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Garmin Connect users through our website.

  • 25% Device Failure (25%)
  • 23% Errors (23%)
  • 16% Online Features (16%)
  • 16% Website Down (16%)
  • 14% App Crashing (14%)
  • 7% Sign in (7%)

Live Outage Map

The most recent Garmin Connect outage reports came from the following cities:

CityProblem TypeReport Time
Billom Website Down 6 days ago
Duisburg Online Features 12 days ago
Marietta Errors 21 days ago
Anderlecht Errors 22 days ago
Atlanta Device Failure 22 days ago
Portsmouth Website Down 22 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • ukevowners
    UK Electric Vehicle Owners Club (@ukevowners) reported

    @UKSVacher @Garmin @GarminFitness I've not been running for a couple of weeks due to bad toes. Miss it a lot, think I might sneak parkrun in tomorrow

  • Michael41381590
    WhattheHUFF? (@Michael41381590) reported

    @GarminFitness Can you add rucking on the lower-end devices for us poor folks?

  • shan_tahs
    Florence Sharts (@shan_tahs) reported

    @GarminFitness your Twitter rep is refusing to help me bc they cant find my account despite giving the email, and your idiot on your customer service person kept asking me to access my my watch after being told 3 separate times I do not have it.

  • N8_Velo
    N8_Velo (@N8_Velo) reported

    @GarminFitness the garmin connect app has had the ‘running man’ error for months meaning users can’t access or amend courses. I am moving to Wahoo for better customer service. What on earth explains your incompetence?

  • itstheotherway
    Stanfield Capital Management (@itstheotherway) reported

    @GarminFitness your **** is broken rn. direct upload from zwift not working. manual upload of .fit file not working.

  • itstheotherway
    Stanfield Capital Management (@itstheotherway) reported

    @GarminFitness your **** is broken rn. direct upload from zwift not working. manual upload of .fit file not working.

  • 92dakotahd
    Zachary Burcham (@92dakotahd) reported

    Hey @GarminFitness it's frustrating to pay $130 to replace my 645 Music for the 2nd time for the case breaking where the band attaches. It's more frustrating to put my watch model in your support page and that issue is listed real close to the top. For $130 fix the design flaw.

  • ChloeWD38
    Chloé Marie WD (@ChloeWD38) reported

    @GarminUK @GarminFitness @Garmin hi, please can I speak to someone regarding a broken watch. Thank you 🙏🏻

  • goonerlippo
    Tone (@goonerlippo) reported

    @GarminFitness bought a vivoactive5. For 3 weeks it’s been really good- suddenly has disconnected and won’t re connect! Help guide absolutely useless! Haven’t even paid for the thing in full yet! So so disappointed! Won’t buy Garmin again

  • itstheotherway
    Stanfield Capital Management (@itstheotherway) reported

    @GarminFitness your **** is broken rn. direct upload from zwift not working. manual upload of .fit file not working.

  • shan_tahs
    Florence Sharts (@shan_tahs) reported

    @GarminFitness my watch battery is draining incredibly fast. It's the forerunner 945. I charged it fully last evening and it was dead at 6am this morning. How do I fix this?

  • CarlJTaylor23
    CT (@CarlJTaylor23) reported

    @GarminUK @GarminFitness - disappointed that my Forerunner 965 has broken after less than 3 years and the option is to buy a refurbished device at a price of £155. I expect a £600 watch to last longer than it has, especially as it’s not worn all day / everyday.

  • kc9qha
    Shawn Brown (@kc9qha) reported

    @GarminFitness @Garmin, any closer to getting a fix for the sync to Apple Health? Read in the forums that lots of people having the same issue. Last sync for mine was November 3rd.

  • Steve23_G
    Steve G (@Steve23_G) reported

    @GarminFitness hi guys… noticed my maps are no longer loading in Garmin Connect? Haven’t changed any of the settings and just realised all this weeks block has no maps loaded. Can you pls help?

  • francrubio
    Francisco (@francrubio) reported

    Font size on @Garmin Instinct 2 glances is way too small and non-adj, making it nearly unreadable , especially those +40 or visual impairments. This is a clear accessibility issue for a premium watch. @GarminFitness, please add size cust/bring back single widget view! #Instinct2

  • jeanettemiami
    Jeanette Smith (@jeanettemiami) reported

    And on this day, @fitbit died. It was a slow death - first came the email, then came the #challenges & the last gasp of #groups. Then the pain as thousands upon thousands fled as fitbit died in ignominy, mourned by many & then simply forgotten as @apple & @GarminFitness rejoiced.

  • IamAbhiMishra
    Abhijeet (@IamAbhiMishra) reported

    @Garmin @GarminFitness . Throwing your watch away. Fed up with your idiotic proprietary charging port. Worst design which gets ***...ed every six months. Switching over to other watch. You lost a regular/loyal customer

  • harguneet
    Harguneet Singh (@harguneet) reported

    @GarminFitness the update process is too complicated and broken for Garmin devices for sure.. pls help solve this mystery

  • SanDiegoJoey
    Joey Davis (@SanDiegoJoey) reported

    Hey @Garmin @GarminFitness when are you going to fix the update that broke the Index 2 smart scales? It’s been weeks, no ability to upload to @garminconnect

  • rodtrent
    Speaker 25 (@rodtrent) reported

    @Garmin sync for @SmashrunHQ is broken too after Garmin's Oauth changes last week. How long will this last? @GarminFitness

  • thefodfather155
    Thefodfather (@thefodfather155) reported

    @GarminFitness Can you fix your shipping issues to help get the watch I ordered. Ninja shipped a whole food processor in 2 days and you can't get me a watch inside a week.

  • andreswart916
    Andre (@andreswart916) reported

    @GarminFitness Hi folks. Forerunner 255 software version 14.13 seems buggy. Data screen font sizes have shrunk. Please advise how to resolve this.

  • voodooobear
    userx (@voodooobear) reported

    @GarminFitness for gods sake get rid of MyFitnessPal or at least let me enter my consumed calories manually MyFitnessPal is complete garbage now and its not fair to force people to use a expensive bullshit app to get calories consumed/ burned

  • TennislinkE
    erin link (@TennislinkE) reported

    @GarminFitness my charging cable melted my port and fried my Vivoactive 3 is there any fix?

  • BostonLooper
    murph (@BostonLooper) reported

    Apple Watch SE is officially in the trash - died ~60% of the way through a half marathon yesterday, @GarminFitness here I come

  • BostonLooper
    murph (@BostonLooper) reported

    Apple Watch SE is officially in the trash - died ~60% of the way through a half marathon yesterday, @GarminFitness here I come

  • mwihakiwanjeri
    Serah Mwihaki (@mwihakiwanjeri) reported

    @GarminFitness My Garmin Solar Instinct keeps going off and won’t turn back on unless connected to power. The battery is fully charged. What could be the issue?

  • hazelmoon
    (((Shari Hicks))) (@hazelmoon) reported

    @deabruzo @GarminFitness I had an Active2 and liked it, but it didn't always like my non-samsung phone. Gave it to my mom when I went down the Apple path, and it worked great wi/ her Samsung phone. Alex currently has watch & phone, not sure which model, but he likes it. (I'm happy w/ my iThings!)

  • Sstrange_2708
    Steph Strange (@Sstrange_2708) reported

    @GarminUK @GarminFitness, will you be looking at a buggy/stroller setting in activities? Having to put my watch in my pocket defeats the object of it and pushing one handed is not ideal off road. It's a real bug bear with myself and active friends #vivoactive3 #activeparents

  • LamarJacksonMV
    Curren Dewan (@LamarJacksonMV) reported

    **** this garbage @Apple watch. What a waste of money. @GarminFitness send me a promo code. My iPhone ******* sucks too tbh