Garmin Connect status: device issues and outage reports
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Full Outage Map
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Problems in the last 24 hours
The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Garmin Connect users through our website.
- Errors (33%)
- App Crashing (27%)
- Online Features (20%)
- Device Failure (13%)
- Sign in (7%)
Live Outage Map
The most recent Garmin Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Étalans
|
App Crashing | 14 days ago |
|
Colombes
|
Errors | 24 days ago |
|
Marseille
|
Errors | 1 month ago |
 Riudecanyes
|
App Crashing | 1 month ago |
 Melbourne
|
Sign in | 2 months ago |
|
Lyon
|
Device Failure | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah (@pixistik04) reported@GarminFitness To my knowledge, my account is not active under the email they have emailed. It was transferred to another email as when I login that is where I see my devices. Why am I getting emails to an old email?
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Ray Sephton (@barklyboy) reported@GarminFitness @GarminCycling Routes in Garmin Connect sent to my New Edge 1040 have No Waypoints visible when riding that course. Works perfectly on Edge 530. Yes, waypoints is toggled on. I see in forums that others with 1040 have same issue. Used wifi & express to send. HELP
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Harguneet Singh (@harguneet) reported@GarminFitness the update process is too complicated and broken for Garmin devices for sure.. pls help solve this mystery
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Jake Rampart (@JakeRampart) reportedCan @fitbit @FitbitSupport please help me understand why I have called your helpline over 15 times and my versa 4 still doesn’t work at all??? What a complete joke!!!! @GarminFitness here I come!
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Pete (@frontieruk) reportedCancelled my @Strava subscription, will be sad not tracking with my @GarminFitness & @wahoofitness devices in the same place but **** childish practices because it’s twice in a year strava has thrown tantrums
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Battiatus (@_battiatus) reported@Garmin @GarminFitness after almost two years my Fenix 5S Plus became faulty and luckily it was still under warranty and I got a replacement. Now we're two years later and it's broken again and I need to spend $180 for another replacement. What should I do ? (1/2)
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Mahli (@Mah_Lan) reported@GarminFitness @Garmin the GPS on my Forerunner 645M is giving issues. Please help.
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Renato Villanueva (@_renatov) reportedI need your help. I've been a loyal @WHOOP user. I've been with them for 5+ years. But... i'm sick of it not giving me my distance on runs, but i love that the battery last 15 days AND that i get ZERO notifications from it. People recommend @GarminFitness, but i really don't want a smart watch. Just the best fitness tracker. Any thoughts?
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Speaker 25 (@rodtrent) reported@Garmin sync for @SmashrunHQ is broken too after Garmin's Oauth changes last week. How long will this last? @GarminFitness
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Brittany Busse, MD (@brittanybussemd) reported@jaybjackson @JasonFitz1 @GarminFitness I am not. I do help people find the right fueling routine for their physiology.
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Froglet 🐸 (@froglet80) reported@amymitchellart @GarminFitness @scrippsresearch i put a couple drops of superglue on where it snaps into the band when that **** happened to me (luckily in my cabin, i'd never have found it otherwise) lol also there are FAR BETTER styles of bands for long term wear on amazon. i don't even use it anymore, if anyone in our community needs one HMU, just pay shipping and if you want to donate extra thats cool
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Thefodfather (@thefodfather155) reported@GarminFitness Can you fox your shipping challenges to help get the watch I ordered over a week ago. Ninja shipped a whole food processor in 2 days and you can't get me a watch inside a week.
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John Straumann (@JohnStraumann) reported@GarminFitness Thanks for the reply, I tried all that multiple times. I bet there is an error in the firmware and/or software that controls the BLE connectivity.
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CreativeGenii (@Creativegenieke) reportedCan you support me get my watch fixed @GarminFitness? I got a number for garmin Kenya. The 1st call was answered, the solution they gave didn’t work, they have since not answered calls or WhatsApp. My device keeps going off, battery shows 100%, I’ve rebooted, problem persists.
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AC (@TheStroBro) reported@GarminFitness Looking at Garmin Connect, there was probably some impact of adding strength training last week on my runs. But yesterday for recovery should help today. I added 52 minutes of stimulus on top of the previous 105 minutes of running, that's 49.5% of increase in some volume.
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Brian Tafel (@briantafel) reportedHi @GarminFitness could you please fix the VO2 max / Apple Health integration that thousands of us serious runners have been asking for? It feels like hubris. I’m looking srsly at Apple Watch Ultra knowing my hard work shows up across health apps. 🙏🏼🤞🏼
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murph (@BostonLooper) reportedApple Watch SE is officially in the trash - died ~60% of the way through a half marathon yesterday, @GarminFitness here I come
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AaeJay (@AaeJay2008) reported@Garmin @GarminFitness 2. My watch has been with you for over a week. No updates until I contact you. Its a simple fix but every time I look for support, your agents say they will escalate it and then drop out of the chat. I have the screen recording as proof if you want.
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Brahma N (@brahma_n) reported1/n This is my 15th year with @GarminFitness watches and they still can’t get software right. Their watches are twice the price of apple watches but their software can’t get basics right. @Garmin coach workouts don’t sync with the watch, an issue reported on Reddit and Garmin forums for years. There are hundreds of threads -
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Lopez (@willa_daddy) reported@GarminFitness If I go for a slow jog on a hot day, and my HR goes up, Garmin drops my VO2 max number. If I go out when it’s cool the next day, suddenly I’m more fit and my VO2 goes up. And Garmin is never happy about my training status. You’re like an emotionally abusive partner.
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Hariharan V S (@hariharan_cool) reported@Garmin @GarminFitness You guys have the worst quality products in India…used 4 garmin watches past 6 yrs and 4 of them got in US and absolutely working fine even now. One I got in india and has charging issues from the time I got it, today refuses to charge and switched off
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BillyJoeRayJimBob Blue Check Mark 😜 (@BillyJoeRayJim1) reportedanyone else's @GarminFitness @garmin watch 6 minutes slow?
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Rob Scherer (@RobScherer6) reportedOne problem I see right away with the @Garmin @GarminFitness HRM 600 is the connection between the strap and the pod, which you have to separate in order to charge the device...this pod is breaking at some point. What are my options when it does?
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The Daily Build (@thedailybuild42) reportedDay 36: 🔋 Body Battery (@GarminFitness) at wake up:86 💪 Workout: Cardio 👟 Steps: 19,020 🥩 Protein: 140 🥃 Drinks: 4 📈 Build Take: Had an unbelievable Gyro tonight. Then I ate Nacho Cheese Doritos and almost **** myself. Keep building. 🔨
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c: (@MrBeatThatAs) reported@herculysee @GarminFitness Would be cool to get a herc @GarminFitness review. Too bad my goat doesnt have one anymore😔
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Deep General Research Institute (@DGR_Institute) reported@Garmin @GarminFitness I just bought and tested your new Garmin D2 Mach 2 Pro: I have used an Apple Watch Ultra One since release, as comparison: The build quality of your product is so hilariously bad that after one hour of testing, I decided to send it back and request a refund. China Trash. Display (really bad black and contrast) and case quality (moves and makes noises, no working lunette) is a 4/10, in relation to 1700€ price tag a 2/10. On top: Your OS is so bloated, slow and you force users to install 5! different apps and still charge 10€ per month for satellite coverage (@Apple it is for free). Compared to my almost 4 years old Apple watch your watch feels and looks like a kids toy. I will wait for the Apple Watch Ultra 4 instead.
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Mike Lifts (@mikeoniron) reported8:30hrs sleep Poor quality Poor recovery Thanks @GarminFitness
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Stanfield Capital Management (@itstheotherway) reported@GarminFitness your **** is broken rn. direct upload from zwift not working. manual upload of .fit file not working.
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J (@J8099150426777) reported@GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya
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Michael van den Ham (@MVDHcyclocross) reported@JOEknowsPETE @GarminFitness If it ain’t broke, don’t fix it. If it is, do. Applies to watches and fingers.