Garmin Connect status: device issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Problems in the last 24 hours
The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Garmin Connect users through our website.
- Website Down (32%)
- Errors (21%)
- Device Failure (18%)
- Online Features (11%)
- App Crashing (11%)
- Sign in (7%)
Live Outage Map
The most recent Garmin Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Website Down | 1 day ago |
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Device Failure | 3 days ago |
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Website Down | 6 days ago |
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Online Features | 6 days ago |
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Online Features | 9 days ago |
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Website Down | 10 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Nathan Kraft (@Thousand__Paths) reported@GarminFitness Please go back to the full red Heart rate metric on the connect app. The line is WAY TOO HARD to see well, and it makes it more difficult to follow trends. Ever hear “If it ain’t broke, don’t fix it.”? It wasn’t broken. Please put it back the way it was.
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Froglet 🐸 (@froglet80) reported@amymitchellart @GarminFitness @scrippsresearch i put a couple drops of superglue on where it snaps into the band when that **** happened to me (luckily in my cabin, i'd never have found it otherwise) lol also there are FAR BETTER styles of bands for long term wear on amazon. i don't even use it anymore, if anyone in our community needs one HMU, just pay shipping and if you want to donate extra thats cool
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Dalton DeVore (@livestrong829) reportedThe @GarminFitness venu 3 is by far the biggest piece of **** I’ve ever purchased.
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Hari Ganti (@FalxFour) reported@GarminFitness I think there's an issue syncing to @MyFitnessPal right now...
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Vahid (@vahidlazio) reported@Stolen_Kishka @Garmin is that a garmin that security forces in Iran are using? Are they using your tactical watches to shoot at people? They are snipers. They shot many iranian peaceful protesters. Is your ballistic feature working in Iran?! Wtf @GarminFitness
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UK Electric Vehicle Owners Club (@ukevowners) reported@UKSVacher @Garmin @GarminFitness I've not been running for a couple of weeks due to bad toes. Miss it a lot, think I might sneak parkrun in tomorrow
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Stanfield Capital Management (@itstheotherway) reported@GarminFitness your **** is broken rn. direct upload from zwift not working. manual upload of .fit file not working.
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Ben (@TumoLPK) reported@GarminFitness @GarminUK I’ve got a HRM Dual that despite connecting to my watch will not read HR. I’ve replaced the battery, tried a different strap, and reset the HRM with no success. Seems to be really common issue online. How do I fix please?
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J (@J8099150426777) reported@GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya
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Uğur Karaman (@karamanugur1) reported@GarminFitness hello, my vivoactive 5 is having completely dark screen time to time for hours. I am disappointed that I am having this major problem. Battery is almost full. Any troubleshooting? Would you care to help as I am trying to reach you?
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Battiatus (@_battiatus) reported@Garmin @GarminFitness after almost two years my Fenix 5S Plus became faulty and luckily it was still under warranty and I got a replacement. Now we're two years later and it's broken again and I need to spend $180 for another replacement. What should I do ? (1/2)
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Sam Keene (@slkeene) reported@Kharrii1 @GarminFitness I did several times in the first couple years running. They suck! I’d slow the pace way off, foam roll and wear compression sleeves but work through them. Now I don’t worry about them, it’s more just making sure form isn’t slacking or getting enough recovery in.
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nothing Intentional (@kyabaatum) reported@GarminFitness I've a venu 2. While I understand the stairs concept, what I see is that it's somehow taking the gps or something else to consider that I climbed 20-30 stairs in a day when actually I'm riding my bike. Can you fix this issue?
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iona Butler (@iona71) reported@GarminFitness I do have another issue (this is day two of using my new Garmin) I cant get the wrist gesture to work. the mode is always on and the sensitivity is set to high but it still doesn't activate when I raise my wrist. Can you help please?
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CT (@CarlJTaylor23) reported@GarminUK @GarminFitness - disappointed that my Forerunner 965 has broken after less than 3 years and the option is to buy a refurbished device at a price of £155. I expect a £600 watch to last longer than it has, especially as it’s not worn all day / everyday.
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Giles P. Croft (@gpcroft) reportedGrrr, after years of syncing Routes effortlessly from Strava, my @Garmin Edge 530 will no longer receive new Courses, by any means: iOS app, Garmin Express, USB connection, Send to device via Connect on Web – *nothing* gets them on there! Help @GarminFitness!
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TrackBiteX (@TrackBiteX) reported@voodooobear @GarminFitness MyFitnessPal charging you to log calories is like a grocery store making you pay just to write down your own shopping list.
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murph (@BostonLooper) reportedApple Watch SE is officially in the trash - died ~60% of the way through a half marathon yesterday, @GarminFitness here I come
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Aaron Lassiter 🌵 (@aaron_lassiter) reported@GarminFitness Stop forcing the useless "estimated distance" for timed runs on us. That garbage does nothing positive and whatever project lead was in charge of it should have to publicly apologize for not building in an option to toggle it off.
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MrsKillJoy616 (@librarykat) reported@Garmin @GarminFitness Ever since I updated your app a few days ago, my notifications won't consistently send through to my watch. I've had to uninstall and reinstall your app multiple times a day to try to get this basic function to work. I've tried to connect with help over this, but that isn't really working either. I would just like a basic function of my watch to work.
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Jeff Chastain (@possejeff) reported@COROSGlobal please fix your app. Having to do rain dances and trick my activities to sync to @Strava is why I left @GarminFitness
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Harish Shinde (@hvs_1988) reported@Garmin @GarminFitness kindly change your testing teams who tests products. FR 745 is utterly disappointment for its name. It never syncs properly. Worst battery performance,even it wont stand 100km ride not sure how come its boasted as triathlete one.
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erin link (@TennislinkE) reported@GarminFitness my charging cable melted my port and fried my Vivoactive 3 is there any fix?
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J (@J8099150426777) reported@GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya
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Ray Sephton (@barklyboy) reported@GarminFitness @GarminCycling Routes in Garmin Connect sent to my New Edge 1040 have No Waypoints visible when riding that course. Works perfectly on Edge 530. Yes, waypoints is toggled on. I see in forums that others with 1040 have same issue. Used wifi & express to send. HELP
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ForTheCubs (@forthecubs) reported@Enceladosaurus @GarminFitness Omg good timing~ thx for warning. I've been considering getting a device for the same purposes and that brand had been on the list 😵💫sure as **** isnt now though lmao🙌
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Bernard Kasparas (@Bkasparas) reported@FitbitSupport Why is your mobile app now so awful? Ver 4.52.1 running under Android 14, logs me out every night, loses the last 5000 steps and other activities of the previous day, won't store the first 3 ECG traces after logging in. Really poor. A living ad for @GarminFitness
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Stanfield Capital Management (@itstheotherway) reported@GarminFitness your **** is broken rn. direct upload from zwift not working. manual upload of .fit file not working.
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c: (@MrBeatThatAs) reported@herculysee @GarminFitness Would be cool to get a herc @GarminFitness review. Too bad my goat doesnt have one anymore😔
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Benjamin Ponzer (@BPonzer) reported@GarminFitness I spent like 2 hours putting my workouts into your app and now I am doing the 1st one and I can't adjust the weight or reps and your rep counter sucks. How do I fix that???? When I did the generic workout I could adjust reps and weight.