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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Garmin Connect users through our website.
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Online Features (28%)
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App Crashing (28%)
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Website Down (17%)
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Sign in (11%)
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Errors (11%)
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Device Failure (6%)
Live Outage Map
The most recent Garmin Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Tokyo |
Website Down | |
 La Teste-de-Buch |
App Crashing | |
 Arnsberg |
Errors | |
| La Farlède |
Online Features | |
| Villefranche-de-Rouergue |
Online Features | |
 Kunming |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Nosh
(@NotSoPoshNosh) reported
@GarminFitness did the WiFi connection issue ever get resolved for vivoactive 3? Frustrating to not be able to download new music
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Dan
(@the_dan) reported
My @GarminFitness watch had a big measurement error on the longest run of my life. 😒
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JE
(@JayElbaz) reported
created a @Garmin workout and it won’t sync from the app to my watch and i just don’t have the head to manually lap intervals. need help please! @GarminFitness #runchat
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Steve
(@SSgt93) reported
Hey @GarminFitness I left Apple to come to back to you and there has been nothing but server issues since I’ve come back. Get a grip on it already. #garminconnect
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Luigi Griffo
(@luigigriffo90) reported
@GarminFitness @El_Bart_xD Do you have an update on this issue and if it’ll be fixed? It is pretty clear that the heart rate readings are totally off with the 12.20 software and hence the Vo2 Max are screwed up. I lost 3 points in 1 month.
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Dhiman Kumar
(@DhimanDotKumar) reported
@andyact @Garmin_India @GarminFitness Looks like someone has broken Eluid Kipchoge under 2 hours, 42 K marathon record.
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foxtrot_charlie
(@foxtrot_0x4fult) reported
Hey @GarminFitness, My Garmin Instinct freezes regularly. Sometimes switching the screen helps. Sometimes it needs a reboot. Do I really need to reverse engineer it to fix the issue? Yup, it's updated.
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South African Runners
(@sarunners) reported
@GarminFitness Hi, I have a problem. I factory reset my watch and now when I want to sync my activity with Connect it doesn't even complete syncing. Never ending circle. Help!
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Adam Palmer
(@AdamPalmer91) reported
@GarminFitness It also doesn't explain why I have literally never had this issue before, and all of a sudden it has started doing it on every activity
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Jairam Chandar
(@jairamc) reported
@GarminFitness There did seem to be an intermittent issue yesterday evening. Same login details (I use a password manager) and I was able to login fine today. Thanks anyway.
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Michael Arter
(@Michael_Arter) reported
@GarminFitness Could I make a little suggestion . If you suggest resetting the watch to default settings also mention that the watch needs to be unpaired if connected to an iPhone and re-added again. That’s what my issue was. It should also mention that in the FAQ.
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Stefan
(@stefwitko) reported
@GarminFitness Hi I just tried setting up my new Vivoactive and the Garmin Connect App on iPhone is saying 'Unable to Connect - We are experiencing server connectivity issues. Try again later.'? It also said this when trying to create an acc. but now says my email already exists?
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Louise Kennedy
(@loobeeloou) reported
@helly_welly_woo @GarminUK @GarminFitness I had the exact same issue with my Fitbit. They replaced the band a number of times. It helped to take my watch off before washing my hands but it still happened. I ended up swapping to an Apple Watch.
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Sole Cycling
(@solecycling) reported
Dear @GarminFrance @GarminFitness @GarminCycling my HR ******** my Fenix has started to drop out intermittently. I have changed the battery but same issue. Do you have any idea what I can do? Thanks
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Adam Palmer
(@AdamPalmer91) reported
@GarminFitness I have already read this, and do not believe any of the answers to fix this. One of my activities it was about an hour in before it shot up to normal, so warming up beforehand is unlikely to do much. I am cycling so there is basically no movement of the watch on my wrist
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Crispin Cresswell
(@CMJC73) reported
@GarminFitness Latest update, now that you decided to have your app sync to Apple Health again, still writes REM sleep as being awake. Over 2 months this has been a problem. This is not really a good demonstration of how you #BeatYesterday is it?
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Marie Lomb
(@MarieLomb) reported
Hey @GarminFitness, maybe you have any input on this? Help would be greatly appreciated :)
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Coreen Tossona
(@ctmarcom) reported
@GarminFitness I have the Forerunner 45S, love the watch but it unsyncs w/my phone all the time & I have trouble resyncing. Any solutions? I have an iPhone SE but it did the same w/my previous phone too.
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Gemma Smith (Hardy)
(@glhardy) reported
@GarminFitness is the @garminconnect app down? I just get a running man... hacked again?
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Nezavisni kandidat Смјеран Редов
(@AddUserSudo) reported
Garmin Vivoactive 4 does not have an always on backlight option available. Wtf is wrong with you @GarminFitness ?
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Michael Arter
(@Michael_Arter) reported
@GarminFitness Obviously I already have the app on my phone . I don’t want to re-install the phone because maybe I will lose all my workout data ?? This is so buggy !!
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Jon
(@RunningLikeEh) reported
Ahoy there @GarminFitness My watch has been playing up for the last few days. GPS keeps dropping in and out, elevation is incorrect, miles are measuring long, average pace is wrong. I could go on. Any ideas how to fix this or should I just buy a @PolarGlobal? Over to you x
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Marga
(@whakkee) reported
@GarminFitness I wrote “the status page wrongfully says there’s no problem”, so of course you don’t see a problem there. Also, there was a problem *yesterday*. I wore that 22 hours ago. There’s no problem now, or at least not for me.
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Tom
(@ZeToOm) reported
@GarminFitness Hi you have bug for weeks on #GarminConnect about the weekly average total time of sleep. Average is always wrong please fix it 🙏🏻 #garmin @GarminFrance @garminconnect
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Marga
(@whakkee) reported
@stefwitko @GarminFitness I have the same thing but then with my new Fenix - the status page wrongfully says there’s no problem. We’re not having a great start it seems
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Beaver
(@NCGal333) reported
@Garmin @GarminFitness Why all of a sudden would my Vivosmart HR+ revert to 0 on the steps counter? It is now officially annoying! Any help is appreciated, never had any trouble til this week and it keeps resetting to 0.
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Age Of Apocalypse
(@yawn_so_retro) reported
@GarminFitness The December walking challenge didn't register my recorded miles. Any idea how to fix this?
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SYSCheck
(@DJSYSCheck) reported
@GarminFitness Can't login to mobile iOS Connect app, so I can't connect my Instinct Solar, problem started this morning, web-login does work, app says database problem?
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Jairam Chandar
(@jairamc) reported
@GarminFitness I’m unable to login to connect app on my phone. Status page says everything is ok. What’s going on?
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Robert Shanahan
(@rshanahan1990) reported
@GarminFitness Not doubled on Connect. I found a note on MFP's status page saying they're aware of the issue