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Garmin Connect

Garmin Connect status: device issues and outage reports

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Full Outage Map

Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

Problems in the last 24 hours

The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Garmin Connect users through our website.

  • 24% Online Features (24%)
  • 19% App Crashing (19%)
  • 19% Errors (19%)
  • 19% Device Failure (19%)
  • 14% Website Down (14%)
  • 5% Sign in (5%)

Live Outage Map

The most recent Garmin Connect outage reports came from the following cities:

CityProblem TypeReport Time
Marseille Errors 6 days ago
Riudecanyes App Crashing 13 days ago
Melbourne Sign in 22 days ago
Lyon Device Failure 23 days ago
Neufchâteau Online Features 24 days ago
Paris Errors 25 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • kdaltond
    KDaltonD 🇺🇦 (@kdaltond) reported

    So, @garmin / @GarminFitness I'm told by Product Support that a ride launched thru downloaded Movies in Tacx desktop app doesn't count for a challenge that ride is a part of. Can that be right? That's a clear design flaw. Please fix.

  • Marty_FTT
    Marty (@Marty_FTT) reported

    @amymitchellart @GarminFitness @scrippsresearch Vivosmart 5 had a known module-pop issue, the pill literally ejects from the band. Garmin should warranty it even out of window given the research use. If you want zero risk of repeat, Venu Sq 2 or Vivoactive 5 are sealed cases instead of the slide-in pod.

  • Sissikiwi1
    Sissikiwi1 (@Sissikiwi1) reported

    @GarminFitness I have now had a Garmin Venu Sq for a year and it is the worst fitness tracker I have ever had. Now it won’t even pair with my new phone, and for pairing I had to remove it from the old phone. So no stats anywhere now. Never correct anyway LOL Garmin rubbish!

  • TennislinkE
    erin link (@TennislinkE) reported

    @GarminFitness my charging cable melted my port and fried my Vivoactive 3 is there any fix?

  • Sstrange_2708
    Steph Strange (@Sstrange_2708) reported

    @GarminUK @GarminFitness, will you be looking at a buggy/stroller setting in activities? Having to put my watch in my pocket defeats the object of it and pushing one handed is not ideal off road. It's a real bug bear with myself and active friends #vivoactive3 #activeparents

  • RobScherer6
    Rob Scherer (@RobScherer6) reported

    One problem I see right away with the @Garmin @GarminFitness HRM 600 is the connection between the strap and the pod, which you have to separate in order to charge the device...this pod is breaking at some point. What are my options when it does?

  • J8099150426777
    J (@J8099150426777) reported

    @GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya

  • brittanybussemd
    Brittany Busse, MD (@brittanybussemd) reported

    @jaybjackson @JasonFitz1 @GarminFitness I am not. I do help people find the right fueling routine for their physiology.

  • DGR_Institute
    Deep General Research Institute (@DGR_Institute) reported

    @Garmin @GarminFitness I just bought and tested your new 2026 Garmin D2 Mach 2 Pro: I have used an Apple Watch Ultra One since release, as comparison (half the price of your watch): The build quality of your product is so hilariously bad that after one hour of testing, I decided to send it back and request a refund. Absolute China Trash. The display resolution and quality (yes I removed the display sticker lol) looks like from 2008 and the case makes noise like a kids toy. It’s heavy and bumpy too. Even the satellite emergency function, that you charge ten euros per month for, I get at Apple for free of charge. I will never buy anything from Garmin again. Worst company ever.

  • BPonzer
    Benjamin Ponzer (@BPonzer) reported

    @GarminFitness I spent like 2 hours putting my workouts into your app and now I am doing the 1st one and I can't adjust the weight or reps and your rep counter sucks. How do I fix that???? When I did the generic workout I could adjust reps and weight.

  • BostonLooper
    murph (@BostonLooper) reported

    Apple Watch SE is officially in the trash - died ~60% of the way through a half marathon yesterday, @GarminFitness here I come

  • thedailybuild42
    The Daily Build (@thedailybuild42) reported

    Day 36: 🔋 Body Battery (@GarminFitness) at wake up:86 💪 Workout: Cardio 👟 Steps: 19,020 🥩 Protein: 140 🥃 Drinks: 4 📈 Build Take: Had an unbelievable Gyro tonight. Then I ate Nacho Cheese Doritos and almost **** myself. Keep building. 🔨

  • J8099150426777
    J (@J8099150426777) reported

    @GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya

  • Kaidansei
    Oceanman (@Kaidansei) reported

    I do most of my work indoors and on treadmills, peloton, fan bikes, or in the pool. Apparently the watch isn't good with those exercises and needs outdoor runs. Ok, fine, but it shouldn't do calculations then or display results if that data isn't available. Or fix it to use other pertinent information like Grok, Claude, Gemini and others do! @grok does this mesh with other users of the device? Is there anything @apple can do to fix it? Do devices like @GarminFitness have this issue?

  • larsankile
    Lars Ankile (@larsankile) reported

    @Garmin @GarminFitness also @Garmin I have this strange issue now that any time I finish a run it tells me I get all sorts of records, like longest run, fastest run, etc. even though it very much isn't, not even for that week (i.e., this includes Garmin data, not counting any imported data)

  • saoirse_sikhu
    Dostoevsky’s Girl (@saoirse_sikhu) reported

    I really think there’s something wrong with this watch. How does my HR go down from 110bpm to 80bpm during/after 10 minutes of running??? 2 weeks ago it went as far down as 60 and I was dripping sweat from running. Explain that @GarminFitness ???

  • johnmayer689
    R. Red R. (@johnmayer689) reported

    @GarminFitness @Derico42799367 I will be taking my money elsewhere. You are a 💩 greedy, ***** company with worst software on this planet.

  • J8099150426777
    J (@J8099150426777) reported

    @GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya

  • hvs_1988
    Harish Shinde (@hvs_1988) reported

    @Garmin @GarminFitness kindly change your testing teams who tests products. FR 745 is utterly disappointment for its name. It never syncs properly. Worst battery performance,even it wont stand 100km ride not sure how come its boasted as triathlete one.

  • frontieruk
    Pete (@frontieruk) reported

    Cancelled my @Strava subscription, will be sad not tracking with my @GarminFitness & @wahoofitness devices in the same place but **** childish practices because it’s twice in a year strava has thrown tantrums

  • AaeJay2008
    AaeJay (@AaeJay2008) reported

    @Garmin @GarminFitness 1. what's up with your poor customer service? How many times do I need to contact you for support. You told me my Forerunner 165 has a known battery issue and will exchange it out. I was promised next day shipping on the exchange. My watch has been with

  • MrBeatThatAs
    c: (@MrBeatThatAs) reported

    @herculysee @GarminFitness Would be cool to get a herc @GarminFitness review. Too bad my goat doesnt have one anymore😔

  • MVDHcyclocross
    Michael van den Ham (@MVDHcyclocross) reported

    @JOEknowsPETE @GarminFitness If it ain’t broke, don’t fix it. If it is, do. Applies to watches and fingers.

  • brahma_n
    Brahma N (@brahma_n) reported

    1/n This is my 15th year with @GarminFitness watches and they still can’t get software right. Their watches are twice the price of apple watches but their software can’t get basics right. @Garmin coach workouts don’t sync with the watch, an issue reported on Reddit and Garmin forums for years. There are hundreds of threads -

  • thefodfather155
    Thefodfather (@thefodfather155) reported

    @GarminFitness Can you fox your shipping challenges to help get the watch I ordered over a week ago. Ninja shipped a whole food processor in 2 days and you can't get me a watch inside a week.

  • joshlane34
    Josh Lane (@joshlane34) reported

    @Garmin @GarminFitness A UX recommendation for your watches. If I forget to save my sleep activity in the morning before heading out on my run, my watch spends my whole run asking me if I want to save my sleep activity or dismiss the notification. It takes over my running display so none of my running data is readable. If I dismiss the notification, it takes me back to my normal watch face and I need to click multiple times to get back into my activity. And, within a minute or two the notification comes back anyway and the cycle repeats. If I click save, it almost always takes longer than my run to actually save the activity. My screen is frozen with "Saving" and the circling green indicator around the edges. I am unable to see my running data panels. I'm unable to pause a run, hit a lap timer, anything. It's just stuck on Saving. Today, it gave me "Saving" for the last 3 miles of my run, for the 10 minutes I spent cooling down and drinking water, and now still for the time it's taken me to write this suggestion. Basically, if I forget to save my sleep activity, and ensure that I've fully dismissed the sleep activity before my run, then my watch is unusable. I assume these are both bugs. If so, please add them to your list to fix if they're not already there. If they're not bugs and they're intended workflow, I have a few suggestions. 1. Dismissing the notification should dismiss it until after the current in-progress activity ends. 2. Dismissing the notification should take you back to the current in-progress activity. 3. Click "Save Activity" shouldn't cause the watch to lock up for an excessive amount of time. It should either save in the background if it takes a while, or save faster. Or, if neither of those is possible, it shouldn't be an option at all until after the current activity ends. 4. Prompt to save the previous unsaved activity once, before the new activity starts. 5. If none of the above are possible, just suppress the whole interaction until there are no other in-progress activities. Thanks!

  • forthecubs
    ForTheCubs (@forthecubs) reported

    @Enceladosaurus @GarminFitness Omg good timing~ thx for warning. I've been considering getting a device for the same purposes and that brand had been on the list 😵‍💫sure as **** isnt now though lmao🙌

  • joshlane34
    Josh Lane (@joshlane34) reported

    @Garmin @GarminFitness A UX recommendation for your watches. If I forget to save my sleep activity in the morning before heading out on my run, my watch spends my whole run asking me if I want to save my sleep activity or dismiss the notification. It takes over my running display so none of my running data is readable. If I dismiss the notification, it takes me back to my normal watch face and I need to click multiple times to get back into my activity. And, within a minute or two the notification comes back anyway and the cycle repeats. If I click save, it almost always takes longer than my run to actually save the activity. My screen is frozen with "Saving" and the circling green indicator around the edges. I am unable to see my running data panels. I'm unable to pause a run, hit a lap timer, anything. It's just stuck on Saving. Today, it gave me "Saving" for the last 3 miles of my run, for the 10 minutes I spent cooling down and drinking water, and now still for the time it's taken me to write this suggestion. Basically, if I forget to save my sleep activity, and ensure that I've fully dismissed the sleep activity before my run, then my watch is unusable. I assume these are both bugs. If so, please add them to your list to fix if they're not already there. If they're not bugs and they're intended workflow, I have a few suggestions. 1. Dismissing the notification should dismiss it until after the current in-progress activity ends. 2. Dismissing the notification should take you back to the current in-progress activity. 3. Click "Save Activity" shouldn't cause the watch to lock up for an excessive amount of time. It should either save in the background if it takes a while, or save faster. Or, if neither of those is possible, it shouldn't be an option at all until after the current activity ends. 4. Prompt to save the previous unsaved activity once, before the new activity starts. 5. If none of the above are impossible, just suppress the whole interaction until there are no other in-progress activities. Thanks!

  • Thousand__Paths
    Nathan Kraft (@Thousand__Paths) reported

    @GarminFitness Please go back to the full red Heart rate metric on the connect app. The line is WAY TOO HARD to see well, and it makes it more difficult to follow trends. Ever hear “If it ain’t broke, don’t fix it.”? It wasn’t broken. Please put it back the way it was.

  • BostonLooper
    murph (@BostonLooper) reported

    Apple Watch SE is officially in the trash - died ~60% of the way through a half marathon yesterday, @GarminFitness here I come