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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Garmin Connect users through our website.
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Online Features (28%)
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Website Down (28%)
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Sign in (15%)
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App Crashing (15%)
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Errors (7%)
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Device Failure (7%)
Live Outage Map
The most recent Garmin Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Le Havre |
Device Failure | |
 Chepstow |
Online Features | |
 Marriottsville |
Device Failure | |
| Deyvillers |
App Crashing | |
 Genève |
Website Down | |
| Glasgow |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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o_illy
(@o_illy) reported
@SugahAintSweet @Garmin @GarminFitness I have the same problem. I see their are others that have the same issue. This watchband is really uncomfortable.
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sanguinesongs
(@sanguinesongs1) reported
@GarminFitness Hello! Any info or links that help new users understand how you calculate things like Calories burned, Wattage etc? Just picked up a 530 for my bike and want to get a better understanding. Right now it's doubling the calories that other apps say I used. Thanks!
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Javier I. Sampedro
(@jisampedro) reported
Anyone having trouble while using @GarminFitness Connect ? Workouts not shown in the app since trusted, even though I programmed few days ago and loaded into my watch without problem #garmin #running
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Sina
(@sina_cb) reported
@Garmin @GarminFitness Could you please fix the Persian font on your Venu watches (and possibly others too)? All my Persian notifications are all messed up. :( It's missing a few characters, and some characters don't show up as they should.
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FloK
(@Flokkz4) reported
@GarminFitness Very bad idea that you are not counting Zwift recorded and uploaded rides towards your batches anymore. Fenching your systems will not help you growing your community. Hope you have plans to change this asap again.
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Shirley Lawson
(@Shirleymlawson) reported
@GarminFitness 3 support advisors giving contradictory advice, not helpful. Garmin 45s with HR alert not working. Need it to beep if HR >100. Possible or not possible, simple answer please
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Amy Whitlock
(@mentalmom76) reported
For those of you with a syncing issue on your Versa 2 since the app update a few days ago, trying to work with @FitbitSupport is a waste of your time. Following is the their final reply and my response. I think I will look at the @GarminFitness #versa2
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Manuel Solis
(@manny_solisp) reported
Finally transferred all my data from @Fitbit to @GarminFitness but my sleep is not showing up :( Can you help @GarminFitness?
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Tom Storr
(@storr_tom) reported
@GarminFitness Hi, my Fenix 6 has stopped pairing with my phone. Bluetooth on phone works with other devices and weirdly the app recognises the watch, just doesn’t complete the connection. Tried turning off and on etc. Can you help please.
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DJ Steph Floss
(@djstephfloss) reported
Anybody work for, or knows anyone who works for @GarminFitness ???? I need help ASAP!
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jenna
(@jennaTMD) reported
@GarminFitness A lot of my runner friends and I are having some GPS trouble in Boston - messing up pace/distance, disconnecting GPS during run? Is there anything going on?
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Paul Kellam
(@PaulKellam_2) reported
@GarminFitness any idea when you will fix updates to VO2 max and Training Status - not working since your last software update. It has been reported as an issue several times on Garmin's website but no solution from you.
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Phil
(@pdorado_) reported
@GarminFitness please fix your forerunner 245 issues, shouldn’t take 20 minutes to connect on a new model
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Brett P
(@btp34) reported
@GarminFitness Very poor planning and insight to have bigger bands available for other devices but not the Forerunner 45
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भरत | Bharat | ਭਾਰਤ | بھارت
(@bindian0509) reported
@Garmin Got my vivoactive casing damaged any chance I can get a fix :-( Loved my Garmin since 2018 now it's broken. @GarminFitness @Garmin_India #Garmin
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Kannan Pillai
(@KannanPillai18) reported
@GarminFitness Service in india is very worst for Garmin watch. Jst 4r replacement of dis products it's taking more den 3 months. Thought I hve nt rec'd my product OR any proper feedback on d status of my product 4rm d service center. Then wat is d use of Purchasing dis product.
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Jodi
(@jodirstar) reported
@GarminFitness - My Garmin Connect isn’t working.....is the site down?
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Iain John Morrison 🇻🇨🏴📸🚵🏻♂️
(@TheRealIJM) reported
@willpoole @GarminFitness @GarminUK Broken, mine says I've done 3,423 steps which is rubbish because I've not been anywhere near that active today.
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Robbie MacNab 💙
(@robbiemacnab) reported
from
Locks Heath, England
@GarminFitness removing @zwift activities halfway through months challenges! First world problems I’ll admit but poor move with lack of notice! Maybe wait till start of new month etc with clear details that they won’t count. Back to the @apple watch it is! No more Garmin for me.
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Masked Fletch 😷
(@IMFletcher2) reported
@JoelFerebee @GarminFitness Never recognizes when I plug in to charge. Bluetooth works. Plugging in always gives an error.
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Social Distance on 2 Whls
(@On2Whls) reported
@GarminFitness if you throw a live track error, why do you not also provide some feedback on how to fix the problem?
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Yolanda
(@mswade41) reported
@MyFitnessPal @GarminFitness So I am logging my food wearing my vivoactive 3 counting steps and both apps sync ONLY TO THIER OWN websites and phone apps. Both say that they will work Together Sync Together 😒plz fix
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KMN🏃♂️
(@kashyab_19) reported
@GarminFitness Vivoactive4s is not receiving call notifications. Can you help?
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Paul Lloyd
(@Lloydy_2020) reported
Is it a GPS problem? Just put GPS on and went outside to get signal. Full signal and it was ‘ready’ pressed start, calories started to count. But the GPS doesn’t work indoor? So frustrating.. @GarminUK @GarminFitness can someone help..
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Kineta Kelsall
(@Kineets) reported
from
Tottenham, England
@GarminFitness hey, I can’t connect my headphones/music to the Garmin Vivoactive 4 series - please can you help? I’ve disconnected from my phone etc.
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Barry Mowat
(@mowatb) reported
@GarminFitness @GarminUK how lings connect down for?
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CeeBee 💙
(@RunningCeeBee) reported
Have always been a huge fan of @GarminUK @GarminFitness until today. Bought a Garmin Vivomove 3S and it stopped working in under a month of use. #Garmin will replace it but I have to pay around £10 to send my broken watch back and I won't be reimbursed. Really poor service.
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Bianca Price
(@biancalprice) reported
@GarminFitness hi, I can't update my weight manually in the Garmin connect app. When I click the add weight button I get loading wheel then the screen stays black. Anything I can do to fix this?
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CeeBee 💙
(@RunningCeeBee) reported
Have always been a huge fan of @Garmin @GarminUK @GarminFitness until today. Bought a Garmin Vivomove 3S & it stopped working in under a month of use. #Garmin will replace it but I have to pay around £10 to send the faulty watch back & I won't be reimbursed. Really poor service👎
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Masked Fletch 😷
(@IMFletcher2) reported
New computer, same piece of **** connection issues with the @GarminFitness Forerunner. Some things never change.