Garmin Connect status: device issues and outage reports
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Full Outage Map
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Problems in the last 24 hours
The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Garmin Connect users through our website.
- Online Features (24%)
- App Crashing (19%)
- Website Down (19%)
- Device Failure (19%)
- Errors (14%)
- Sign in (5%)
Live Outage Map
The most recent Garmin Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Riudecanyes
|
App Crashing | 7 days ago |
 Melbourne
|
Sign in | 16 days ago |
 Lyon
|
Device Failure | 17 days ago |
 Neufchâteau
|
Online Features | 18 days ago |
|
Paris
|
Errors | 19 days ago |
|
Le Mans
|
Online Features | 26 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Sunil Kumar (@sunilkumar8mile) reported@GarminFitness Thanks team for your response and the workaround. However now the issue got resolved and data is syncing into TrainingPeaks.
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Who? (@HoratioHoose) reported@GarminFitness After 7 years I’m trying to get rid of my ugly Apple Watch for a beautiful Venu 3. I just need the Venu 3 to exist first. Please help 😭
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Wrecky Carmichael (@KewellBeans) reported@Garmin @GarminFitness your service rep, Sarah, who assisted me today with my Garmin Connect coaching plan issue was phenomenal! Give that girl a raise!
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Sissikiwi1 (@Sissikiwi1) reported@GarminFitness I have now had a Garmin Venu Sq for a year and it is the worst fitness tracker I have ever had. Now it won’t even pair with my new phone, and for pairing I had to remove it from the old phone. So no stats anywhere now. Never correct anyway LOL Garmin rubbish!
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Harish Shinde (@hvs_1988) reported@Garmin @GarminFitness kindly change your testing teams who tests products. FR 745 is utterly disappointment for its name. It never syncs properly. Worst battery performance,even it wont stand 100km ride not sure how come its boasted as triathlete one.
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Renato Villanueva (@_renatov) reportedI need your help. I've been a loyal @WHOOP user. I've been with them for 5+ years. But... i'm sick of it not giving me my distance on runs, but i love that the battery last 15 days AND that i get ZERO notifications from it. People recommend @GarminFitness, but i really don't want a smart watch. Just the best fitness tracker. Any thoughts?
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Florence Sharts (@shan_tahs) reported@GarminFitness my watch battery is draining incredibly fast. It's the forerunner 945. I charged it fully last evening and it was dead at 6am this morning. How do I fix this?
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Serah Mwihaki (@mwihakiwanjeri) reported@GarminFitness My Garmin Solar Instinct keeps going off and won’t turn back on unless connected to power. The battery is fully charged. What could be the issue?
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AaeJay (@AaeJay2008) reported@Garmin @GarminFitness 2. My watch has been with you for over a week. No updates until I contact you. Its a simple fix but every time I look for support, your agents say they will escalate it and then drop out of the chat. I have the screen recording as proof if you want.
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KDaltonD 🇺🇦 (@kdaltond) reportedSo, @garmin / @GarminFitness I'm told by Product Support that a ride launched thru downloaded Movies in Tacx desktop app doesn't count for a challenge that ride is a part of. Can that be right? That's a clear design flaw. Please fix.
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R. Red R. (@johnmayer689) reported@GarminFitness @Derico42799367 I will be taking my money elsewhere. You are a 💩 greedy, ***** company with worst software on this planet.
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Bernard Kasparas (@Bkasparas) reported@FitbitSupport Why is your mobile app now so awful? Ver 4.52.1 running under Android 14, logs me out every night, loses the last 5000 steps and other activities of the previous day, won't store the first 3 ECG traces after logging in. Really poor. A living ad for @GarminFitness
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Giles P. Croft (@gpcroft) reportedGrrr, after years of syncing Routes effortlessly from Strava, my @Garmin Edge 530 will no longer receive new Courses, by any means: iOS app, Garmin Express, USB connection, Send to device via Connect on Web – *nothing* gets them on there! Help @GarminFitness!
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Lopez (@willa_daddy) reported@GarminFitness If I go for a slow jog on a hot day, and my HR goes up, Garmin drops my VO2 max number. If I go out when it’s cool the next day, suddenly I’m more fit and my VO2 goes up. And Garmin is never happy about my training status. You’re like an emotionally abusive partner.
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Dave (@mad_hominem) reported@GarminFitness @Spotify having to suddenly spend 15 minutes reauthorising my music when I want to run on my lunch break is a seriously poor UX. Please sort this out.
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Bittersweet (@OuftiDjape) reported@GarminFitness Hello, I've done uninstall/reinstall of Garmin Connect App with latest version on play store 4.65.1 -> problem not fixed
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Curren Dewan (@LamarJacksonMV) reported**** this garbage @Apple watch. What a waste of money. @GarminFitness send me a promo code. My iPhone ******* sucks too tbh
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J (@J8099150426777) reported@GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya
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LuckyLinguini (@luckylinguini) reportedGarmin is by far the worst active smart watch you can buy. What ******** is this **** @GarminFitness @Garmin
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🇨🇦#THUNDER BAE🇨🇦 (@THEREELBROW) reportedIf @Google thinks by ruining @fitbit I'm gonna switch to a Google watch they can go #**** themselves. Hey @GarminFitness you'll see my money soon
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userx (@voodooobear) reported@GarminFitness for gods sake get rid of MyFitnessPal or at least let me enter my consumed calories manually MyFitnessPal is complete garbage now and its not fair to force people to use a expensive bullshit app to get calories consumed/ burned
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Father Mo (28-22-3) (@1of6Pansfans) reported@GarminFitness fix your app
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Michael Arter (@Michael_Arter) reported@Garmin @GarminFitness YET again your #vivoactive4 watch has missed laps while swimming. This is such a poor quality device ! What’s even worse you pretend here in social media that you follow up on issues yet every single email I have sent you has been ignored !! #poor
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J (@J8099150426777) reported@GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya
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Lars Ankile (@larsankile) reported@Garmin @GarminFitness also @Garmin I have this strange issue now that any time I finish a run it tells me I get all sorts of records, like longest run, fastest run, etc. even though it very much isn't, not even for that week (i.e., this includes Garmin data, not counting any imported data)
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J (@J8099150426777) reported@GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya
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Mahli (@Mah_Lan) reported@GarminFitness @Garmin the GPS on my Forerunner 645M is giving issues. Please help.
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The Daily Build (@thedailybuild42) reportedDay 36: 🔋 Body Battery (@GarminFitness) at wake up:86 💪 Workout: Cardio 👟 Steps: 19,020 🥩 Protein: 140 🥃 Drinks: 4 📈 Build Take: Had an unbelievable Gyro tonight. Then I ate Nacho Cheese Doritos and almost **** myself. Keep building. 🔨
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Nimish T (@t_nimish64935) reported@Garmin @GarminFitness genius product strategy. 1. Sell trainers with issues. 2. Have only one country wide service center, the user bears cost and risk to send bulky (25kg) courier. 3. Bluetooth drops off and it is termed as PCB/motherboard issue and cant be repaired. 1/n
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My Marathon Journey (@Marathons4Kids) reported@GustavoKayakero @Garmin @GarminFitness That might solve the problem