Garmin Connect status: device issues and outage reports
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Full Outage Map
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Problems in the last 24 hours
The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Garmin Connect users through our website.
- Online Features (23%)
- Website Down (23%)
- App Crashing (18%)
- Device Failure (18%)
- Errors (14%)
- Sign in (5%)
Live Outage Map
The most recent Garmin Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Riudecanyes
|
App Crashing | 6 days ago |
 Melbourne
|
Sign in | 15 days ago |
 Lyon
|
Device Failure | 16 days ago |
 Neufchâteau
|
Online Features | 17 days ago |
|
Paris
|
Errors | 18 days ago |
|
Le Mans
|
Online Features | 25 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Johann Philipp Steger (@steger_johann) reported@SixPointerGuy @Garmin @GarminFitness Same Problem with my 1040 Solar. Used to upload activities after pushing stop button.
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murph (@BostonLooper) reportedApple Watch SE is officially in the trash - died ~60% of the way through a half marathon yesterday, @GarminFitness here I come
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Mahli (@Mah_Lan) reported@GarminFitness @Garmin the GPS on my Forerunner 645M is giving issues. Please help.
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J (@J8099150426777) reported@GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya
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Brian Tafel (@briantafel) reportedHi @GarminFitness could you please fix the VO2 max / Apple Health integration that thousands of us serious runners have been asking for? It feels like hubris. I’m looking srsly at Apple Watch Ultra knowing my hard work shows up across health apps. 🙏🏼🤞🏼
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Jake Rampart (@JakeRampart) reportedCan @fitbit @FitbitSupport please help me understand why I have called your helpline over 15 times and my versa 4 still doesn’t work at all??? What a complete joke!!!! @GarminFitness here I come!
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Marty (@Marty_FTT) reported@amymitchellart @GarminFitness @scrippsresearch Vivosmart 5 had a known module-pop issue, the pill literally ejects from the band. Garmin should warranty it even out of window given the research use. If you want zero risk of repeat, Venu Sq 2 or Vivoactive 5 are sealed cases instead of the slide-in pod.
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Serah Mwihaki (@mwihakiwanjeri) reported@GarminFitness My Garmin Solar Instinct keeps going off and won’t turn back on unless connected to power. The battery is fully charged. What could be the issue?
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Rob Scherer (@RobScherer6) reportedOne problem I see right away with the @Garmin @GarminFitness HRM 600 is the connection between the strap and the pod, which you have to separate in order to charge the device...this pod is breaking at some point. What are my options when it does?
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Bernard Kasparas (@Bkasparas) reported@FitbitSupport Why is your mobile app now so awful? Ver 4.52.1 running under Android 14, logs me out every night, loses the last 5000 steps and other activities of the previous day, won't store the first 3 ECG traces after logging in. Really poor. A living ad for @GarminFitness
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Sissikiwi1 (@Sissikiwi1) reported@GarminFitness I have now had a Garmin Venu Sq for a year and it is the worst fitness tracker I have ever had. Now it won’t even pair with my new phone, and for pairing I had to remove it from the old phone. So no stats anywhere now. Never correct anyway LOL Garmin rubbish!
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J (@J8099150426777) reported@GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya
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Brahma N (@brahma_n) reported1/n This is my 15th year with @GarminFitness watches and they still can’t get software right. Their watches are twice the price of apple watches but their software can’t get basics right. @Garmin coach workouts don’t sync with the watch, an issue reported on Reddit and Garmin forums for years. There are hundreds of threads -
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J (@J8099150426777) reported@GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya
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Amy Hainsworth (@amyhainsworth) reportedHeyo @GarminFitness is anyone working your support phone lines today? I’ve been on hold for 52 minutes for an issue with a Decent, much longer than the 13 minute estimate.
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J (@J8099150426777) reported@GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya
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Stanfield Capital Management (@itstheotherway) reported@GarminFitness your **** is broken rn. direct upload from zwift not working. manual upload of .fit file not working.
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J (@J8099150426777) reported@GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya
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murph (@BostonLooper) reportedApple Watch SE is officially in the trash - died ~60% of the way through a half marathon yesterday, @GarminFitness here I come
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Dave (@wanderingdave) reportedHelp @GarminFitness , make your own and don't you dare pay wall it.
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AC (@TheStroBro) reported@GarminFitness Fitness age is now 30, did two lifts this week so it had a marginal negative effect on the running due to soreness even though it was limited reps. It was still the first time I've done those movements under load since August. Sunday as a recovery day should help.
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AmeliaBaldreeNichols (@starlitdazzle) reportedWaking up to find out @GarminFitness changed its Garmin Connect All Activities view and it's terrible. How can I return to the minimized version of ystrday where I could see more data on the screen? I don't need or want this maximized version with icons where I see less actvities
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Harish Shinde (@hvs_1988) reported@Garmin @GarminFitness kindly change your testing teams who tests products. FR 745 is utterly disappointment for its name. It never syncs properly. Worst battery performance,even it wont stand 100km ride not sure how come its boasted as triathlete one.
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Mark Milligan (@MarkMilliganDPT) reportedOk @GarminFitness users. Need some tech problem solving. Turn on Fenix 5. Start jogging, heart rate is not accurate. Stop mid run cause it is frustrating. Stop Garmin. Turn off and back on. Put on wrist, heart rate is accurate. Software is up to date. Please help! #running
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LuckyLinguini (@luckylinguini) reportedGarmin is by far the worst active smart watch you can buy. What ******** is this **** @GarminFitness @Garmin
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Andrew MacDonald (@RevMacTO) reported@GarminFitness Hey, any insight you can shed on a Garmin Bike Radar (RTL500) kicking up a "Sensor Error 1:1" on my Edge? It happens a fair bit these days. TIA!
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Jacob Yadao (@Jacob_Yadao) reported@GarminFitness uhh outage?
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Chris Martin (@CMartin9496) reported@Garmin @GarminFitness My Garmin 945 will not connect to my home wi fi. Is this a known error? It worked fine until today. I”ve installed and attempted to reinstall several times on my watch and the Garmin connevt app and it will not work
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R. Red R. (@johnmayer689) reported@GarminFitness @Derico42799367 I will be taking my money elsewhere. You are a 💩 greedy, ***** company with worst software on this planet.
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Omkar Pradhan (@Omkar_Pradhan7) reported@Garmin @Garmin_India @GarminFitness I always believed Garmin stood for reliability and quality. Sadly, my experience has been the complete opposite. I purchased an Instinct 3 (50mm) in May 2025. Within 5 months, it had a battery defect and was replaced (Sep 2025). Seven months later, in May 2026, the replacement unit started malfunctioning with pace tracking. I spent nearly a week without my watch while it was at the service center. Then, just a month later in June, the same replacement device developed a heart rate sensor issue. I’ve now been informed that this unit will also be replaced. That means I’ll be on my third device in just 14 months. I requested a simple exception: allow me to switch to a different Garmin model, and I’m happy to pay the price difference. This request has been declined. Can someone explain why? As a customer, I’ve repeatedly faced training disruptions because of defective hardware. Every issue has been verified by your own service team. At what point does customer experience become important enough to justify an exception? I’m not asking for a free upgrade. I’m only asking for a chance to move away from a model that has repeatedly failed me, while paying the difference myself. I expected better from a brand known for building products athletes can depend on.