Garmin Connect status: device issues and outage reports
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Full Outage Map
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Problems in the last 24 hours
The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Garmin Connect users through our website.
- App Crashing (23%)
- Website Down (23%)
- Errors (18%)
- Device Failure (18%)
- Online Features (9%)
- Sign in (9%)
Live Outage Map
The most recent Garmin Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Argent-sur-Sauldre
|
Device Failure | 21 days ago |
|
Paris
|
App Crashing | 23 days ago |
|
Saint-Étienne
|
App Crashing | 24 days ago |
|
Lyon
|
Website Down | 30 days ago |
|
Paris
|
Device Failure | 1 month ago |
 Ottawa
|
Website Down | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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J (@J8099150426777) reported@GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya
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The Daily Build (@thedailybuild42) reportedDay 36: 🔋 Body Battery (@GarminFitness) at wake up:86 💪 Workout: Cardio 👟 Steps: 19,020 🥩 Protein: 140 🥃 Drinks: 4 📈 Build Take: Had an unbelievable Gyro tonight. Then I ate Nacho Cheese Doritos and almost **** myself. Keep building. 🔨
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Sissikiwi1 (@Sissikiwi1) reported@GarminFitness I have now had a Garmin Venu Sq for a year and it is the worst fitness tracker I have ever had. Now it won’t even pair with my new phone, and for pairing I had to remove it from the old phone. So no stats anywhere now. Never correct anyway LOL Garmin rubbish!
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Benjamin Ponzer (@BPonzer) reported@GarminFitness I spent like 2 hours putting my workouts into your app and now I am doing the 1st one and I can't adjust the weight or reps and your rep counter sucks. How do I fix that???? When I did the generic workout I could adjust reps and weight.
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Ken harrison (@Kenharrison99) reported@mikeoniron @GarminFitness garmin seems to be a problem, sleep without. Train better w! Apple Ultra and Polar H-10. My feel is more accurate than the garmin .
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Francisco (@francrubio) reportedFont size on @Garmin Instinct 2 glances is way too small and non-adj, making it nearly unreadable , especially those +40 or visual impairments. This is a clear accessibility issue for a premium watch. @GarminFitness, please add size cust/bring back single widget view! #Instinct2
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Margaret-Ann, PhD Scholar (@RealMargaretAnn) reported@Garmin @GarminFitness listen, I need y’all to fix this Forerunner HR firmware ASAP because I know I’m fit af (IRONMAN!) but there’s no way my HR was between 31-76 for a 1.5hr Zone 2 training run… it’s been weeks, PLEASE SAVE US FROM THIS HELL! I’M NOT UNPRODUCTIVE! 😭 #garmin
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Jon loves summertime! (@JonB65) reported@TechOperator I've been using @GarminFitness for years. Unfortunately I couldn't wear it at work. Pretty sure I didn't need it to tell me my poor sleep and high stress. If I had, I may well have quit.
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LuckyLinguini (@luckylinguini) reportedGarmin is by far the worst active smart watch you can buy. What ******** is this **** @GarminFitness @Garmin
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murph (@BostonLooper) reportedApple Watch SE is officially in the trash - died ~60% of the way through a half marathon yesterday, @GarminFitness here I come
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erin link (@TennislinkE) reported@GarminFitness my charging cable melted my port and fried my Vivoactive 3 is there any fix?
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Father Mo (28-22-3) (@1of6Pansfans) reported@GarminFitness fix your app
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C (@samm1tchel) reported@GarminFitness why won’t my connect show intensity minutes anymore!?? I’ve tried to edit my day and remove and re-add intensity and nothing seems to fix this.
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Omkar Pradhan (@Omkar_Pradhan7) reported@Garmin @Garmin_India @GarminFitness I always believed Garmin stood for reliability and quality. Sadly, my experience has been the complete opposite. I purchased an Instinct 3 (50mm) in May 2025. Within 5 months, it had a battery defect and was replaced (Sep 2025). Seven months later, in May 2026, the replacement unit started malfunctioning with pace tracking. I spent nearly a week without my watch while it was at the service center. Then, just a month later in June, the same replacement device developed a heart rate sensor issue. I’ve now been informed that this unit will also be replaced. That means I’ll be on my third device in just 14 months. I requested a simple exception: allow me to switch to a different Garmin model, and I’m happy to pay the price difference. This request has been declined. Can someone explain why? As a customer, I’ve repeatedly faced training disruptions because of defective hardware. Every issue has been verified by your own service team. At what point does customer experience become important enough to justify an exception? I’m not asking for a free upgrade. I’m only asking for a chance to move away from a model that has repeatedly failed me, while paying the difference myself. I expected better from a brand known for building products athletes can depend on.
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Marty (@Marty_FTT) reported@amymitchellart @GarminFitness @scrippsresearch Vivosmart 5 had a known module-pop issue, the pill literally ejects from the band. Garmin should warranty it even out of window given the research use. If you want zero risk of repeat, Venu Sq 2 or Vivoactive 5 are sealed cases instead of the slide-in pod.
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R. Red R. (@johnmayer689) reported@GarminFitness @Derico42799367 I will be taking my money elsewhere. You are a 💩 greedy, ***** company with worst software on this planet.
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J (@J8099150426777) reported@GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya
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Wrecky Carmichael (@KewellBeans) reported@Garmin @GarminFitness your service rep, Sarah, who assisted me today with my Garmin Connect coaching plan issue was phenomenal! Give that girl a raise!
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J (@J8099150426777) reported@GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya
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J (@J8099150426777) reported@GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya
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Bernard Kasparas (@Bkasparas) reported@FitbitSupport Why is your mobile app now so awful? Ver 4.52.1 running under Android 14, logs me out every night, loses the last 5000 steps and other activities of the previous day, won't store the first 3 ECG traces after logging in. Really poor. A living ad for @GarminFitness
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CT (@CarlJTaylor23) reported@GarminUK @GarminFitness - disappointed that my Forerunner 965 has broken after less than 3 years and the option is to buy a refurbished device at a price of £155. I expect a £600 watch to last longer than it has, especially as it’s not worn all day / everyday.
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Will.Im.Not (@deanlooby2k10) reportedThe worst thing about @Apple Watch is when it’s pissing rain you can’t stop your run with the screen being so WET, I love @Strava I think @GarminFitness I’ll upgrade too!
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Lopez (@willa_daddy) reported@GarminFitness If I go for a slow jog on a hot day, and my HR goes up, Garmin drops my VO2 max number. If I go out when it’s cool the next day, suddenly I’m more fit and my VO2 goes up. And Garmin is never happy about my training status. You’re like an emotionally abusive partner.
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atlantaswelder (@atlantaswelder) reportedI really despise some commentary from some of these health metrics. @GarminFitness Nothing worse than someone/saying "i don't know if you're gunna make it" ... wtf Fu MF ;$:$4&:$;$/&7$:! F off 🤬 Just tell the me the data. That's all i require. I don't need your baseline
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The Daily Build (@thedailybuild42) reportedDay 48: 🔋 Body Battery (@GarminFitness) at wake up: 18 💪 Workout: lower 👟 Steps: 9,700 🥩 Protein: 147 🥃 Drinks: 2.5 📈 Build take: Drank way too much last night and slept like ****. Still made it to the gym by 9am somehow. Keep building. 🔨
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Deep General Research Institute (@DGR_Institute) reported@Garmin @GarminFitness I just bought and tested your new Garmin D2 Mach 2 Pro: I have used an Apple Watch Ultra One since release, as comparison: The build quality of your product is so hilariously bad that after one hour of testing, I decided to send it back and request a refund. China Trash. Display (really bad black and contrast) and case quality (moves and makes noises, no working lunette) is a 4/10, in relation to 1700€ price tag a 2/10. On top: Your OS is so bloated, slow and you force users to install 5! different apps and still charge 10€ per month for satellite coverage (@Apple it is for free). Compared to my almost 4 years old Apple watch your watch feels and looks like a kids toy. I will wait for the Apple Watch Ultra 4 instead.
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murph (@BostonLooper) reportedApple Watch SE is officially in the trash - died ~60% of the way through a half marathon yesterday, @GarminFitness here I come
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Jake Rampart (@JakeRampart) reportedCan @fitbit @FitbitSupport please help me understand why I have called your helpline over 15 times and my versa 4 still doesn’t work at all??? What a complete joke!!!! @GarminFitness here I come!
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AC (@TheStroBro) reported@GarminFitness Looking at Garmin Connect, there was probably some impact of adding strength training last week on my runs. But yesterday for recovery should help today. I added 52 minutes of stimulus on top of the previous 105 minutes of running, that's 49.5% of increase in some volume.