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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Garmin Connect users through our website.
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Online Features (28%)
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Website Down (28%)
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Sign in (15%)
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App Crashing (13%)
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Errors (8%)
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Device Failure (8%)
Live Outage Map
The most recent Garmin Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Le Havre |
Device Failure | |
 Chepstow |
Online Features | |
 Marriottsville |
Device Failure | |
| Deyvillers |
App Crashing | |
 Genève |
Website Down | |
| Glasgow |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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ferian
(@fejagoan) reported
@GarminFitness I think It said, “heart rate 75”. Thats is the problem, for whatever reason audio prompt speedup like that.
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Tom McQuain 🌮❤️
(@runtommcquain) reported
@Garmin @GarminFitness so the new watch you spent a couple hundred dollars on wakes you up at 4:00 a.m. flashing lights naturally you're not going to sleep well. Thinking awesome I spent money on this and it's broken already
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Rob Furness
(@Hill_Runner) reported
@GarminFitness @firstbeat your analytics are garbage. Fenix 6 was one of the worst things I’ve ever bought. Biggest demotivater ever!
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Keith Boland
(@KeithBoland10) reported
@FitbitSupport @GarminUK @GarminFitness Fitbit versa 3 broke due to a poor seal when swimming, its been 5 weeks and I still have not received a replacement device. Have you given up on customer service?
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bradalan
(@ba_) reported
@atmasphere @GarminFitness Whoop HRM is such garbage during running and easy cycling. What should I switch to?
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Brian Hennessy
(@kabukulator) reported
Why do I suddenly need to reconnect my fénix 6 with my iPhone everyday @GarminFitness? I’ve watched all the videos and read all the how-tos on your site. Help!
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bradalan
(@ba_) reported
@atmasphere @GarminFitness Never a problem with Garmin straps. Want something to replace whoop sleep and recovery
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Joe Boomgard-Zagrodnik
(@joejoezz) reported
@dougrathbone @GarminFitness I have no idea what this plot is showing but you are in the red and red is bad. So that's not good.
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cb🇺🇦
(@rondbard) reported
@GarminFitness Did the last update have some type of battery save. Since the bad 7.10 and then quick fix 7.20 update my Vivoactive 4 keeps turning itself off during extended periods of inactivity such as sleeping or watching TV. but it doesn't track HR, et al then either.
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Andy Berens
(@akberens) reported
@GarminFitness Yep .. already know that and doesn’t apply. Not helpful … fix it please
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Liz Miller
(@hotpantsliz) reported
@GarminFitness @jaybirdsport please fix the connection issue before i discontinue use of both of your products. this is insane.
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Chris Hart
(@chrisj_slh) reported
@4iiiiUK @GarminFitness Thanks. I see the beta 14.50 f/w for the Edge 1040 has dropped with a fix. Looking forward to giving it a try.
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Amber Turnau
(@amberturnau) reported
@GarminFitness @Garmin I just updated the firmware on my 7s Fenix watch and Tides activity has disappeared. I can’t re-add it. Can you help?
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Chris Hart
(@chrisj_slh) reported
@4iiiiUK & @GarminFitness, any update on a fix to the Edge 1040 and 4iiii Precision 3 powermeter compatibility?
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Mykola Bartosh
(@MykolaBartosh) reported
@TrainingPeaks @richardwait @GarminFitness Not bad, but rest and drills….
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Tarun Sharma
(@KiethSharma) reported
@Garmin @GarminFitness My Venu 2 Plus's automatic activity is not working from past several days. Could you please help?
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Herbert Krabel
(@herbertkrabel) reported
@mad_hominem @GarminFitness This must be a glitch - as my watch did that last night 😳But usually lasts forever
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Joe Boomgard-Zagrodnik
(@joejoezz) reported
@dougrathbone @GarminFitness I know now because I googled it. Red is bad so I would see a doctor, we like having you around.
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Michael Gagliano
(@MikeDoesData) reported
I love @GarminFitness and my Fenix watch so much, but your sensors are going to cause me to learn C out of spite, get hired as an embedded software DS, and FIX THEM MYSELF.
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Liz Hall
(@liz_hall_e) reported
Ok all you #Sleep experts. How is it that I wake up with vivid memories of a bunch of dreams but my @GarminFitness device is constantly telling me I had no REM sleep or very little REM? Is it just bad at measuring REM or do I misunderstand when dreaming happens?
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Yoshia
(@coachyoshia) reported
@Garmin @GarminFitness actually just told me that if my very expensive watch and cycling computer was within 400’ of accurate elevation they are good with it. Shockingly bad product. Not even sure how they can call that elevation tracking. Hugely disappointed.
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Something Clever
(@InProgress35) reported
When the history books are written, I'll make sure you're name is among the worst despots and dictators of history! You'll be remember as the cruel and unforgiving jester of our time! I hate you @GarminFitness. I hate you as much as I hate the next greatest injustice of our time
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Tom McQuain 🌮❤️
(@runtommcquain) reported
Do all Garmin watches go bad after a weeks or just ones I bought? @Garmin @GarminFitness the watch I got a month ago is doing just like the old one . heart rate tracker stays on all the time, and with this one & pulse ox light stays on all night. No one can sleep through that
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Kate Olson
(@OnTheJumbotron) reported
Hi @Garmin @GarminFitness my Fenix 6 altimeter isn't working, I've manually reset, GPS reset, and DEM reset but my runs all say 0 ascent 0 descent for the past week. Can you help?
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James Devlin
(@JDevlin116) reported
@GarminUK @GarminFitness I know it’s a known issue but I’m really struggling with battery life on my Fenix 6 Pro, any closer to sorting the firmware issue?
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Dave
(@mad_hominem) reported
@GarminFitness 9.33 has trashed battery life for a lot of users though. An update fix is needed really quickly.
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Michael Gagliano
(@MikeDoesData) reported
I love @GarminFitness and my Fenix watch so much, but your sensors are going to cause me to learn C out of spite, get hired as an embedded software DS, and FIX THEM MYSELF.
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Dave
(@mad_hominem) reported
@herbertkrabel @GarminFitness Yeah, apparently it’s a known issue. Someone recommended turning off Strava segments so we shall see if that helps.
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Amish country half marathon
(@runamishcountry) reported
@runtommcquain @Garmin @GarminFitness I have the same problem with a 4Runner I used to have. I think I had to end up getting a new watch because the light stayed on all the time and there was no other option.
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BenPsyc
(@BenPsyc33) reported
@Garmin @GarminUK @GarminFitness another day and another run I try to record a good time when running but I can't because the Venu software prefers me to know I have climbed 20 floors so I can't stop the timer. IDGAF!!! Someone fix this with an update. So annoying!