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Garmin Connect

Garmin Connect status: device issues and outage reports

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Full Outage Map

Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

Problems in the last 24 hours

The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Garmin Connect users through our website.

  • 21% Errors (21%)
  • 18% Online Features (18%)
  • 18% App Crashing (18%)
  • 18% Website Down (18%)
  • 18% Device Failure (18%)
  • 7% Sign in (7%)

Live Outage Map

The most recent Garmin Connect outage reports came from the following cities:

CityProblem TypeReport Time
Melbourne Sign in 22 hours ago
Lyon Device Failure 2 days ago
Neufchâteau Online Features 2 days ago
Paris Errors 4 days ago
Le Mans Online Features 11 days ago
Limoges Errors 12 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Bean_Cotton
    Bean & Bean Cotton (@Bean_Cotton) reported

    @GarminFitness Is it possible to change the Connect calorie display back to the previous version? The new update now takes me directly to the worst version of MFP. I miss the simple display.

  • J8099150426777
    J (@J8099150426777) reported

    @GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya

  • thefodfather155
    Thefodfather (@thefodfather155) reported

    @GarminFitness Can you fox your shipping challenges to help get the watch I ordered over a week ago. Ninja shipped a whole food processor in 2 days and you can't get me a watch inside a week.

  • JohnStraumann
    John Straumann (@JohnStraumann) reported

    @GarminFitness Thanks for the reply, I tried all that multiple times. I bet there is an error in the firmware and/or software that controls the BLE connectivity.

  • saoirse_sikhu
    Dostoevsky’s Girl (@saoirse_sikhu) reported

    I really think there’s something wrong with this watch. How does my HR go down from 110bpm to 80bpm during/after 10 minutes of running??? 2 weeks ago it went as far down as 60 and I was dripping sweat from running. Explain that @GarminFitness ???

  • deanlooby2k10
    Will.Im.Not (@deanlooby2k10) reported

    The worst thing about @Apple Watch is when it’s pissing rain you can’t stop your run with the screen being so WET, I love @Strava I think @GarminFitness I’ll upgrade too!

  • _renatov
    Renato Villanueva (@_renatov) reported

    I need your help. I've been a loyal @WHOOP user. I've been with them for 5+ years. But... i'm sick of it not giving me my distance on runs, but i love that the battery last 15 days AND that i get ZERO notifications from it. People recommend @GarminFitness, but i really don't want a smart watch. Just the best fitness tracker. Any thoughts?

  • Omkar_Pradhan7
    Omkar Pradhan (@Omkar_Pradhan7) reported

    @Garmin @Garmin_India @GarminFitness I always believed Garmin stood for reliability and quality. Sadly, my experience has been the complete opposite. I purchased an Instinct 3 (50mm) in May 2025. Within 5 months, it had a battery defect and was replaced (Sep 2025). Seven months later, in May 2026, the replacement unit started malfunctioning with pace tracking. I spent nearly a week without my watch while it was at the service center. Then, just a month later in June, the same replacement device developed a heart rate sensor issue. I’ve now been informed that this unit will also be replaced. That means I’ll be on my third device in just 14 months. I requested a simple exception: allow me to switch to a different Garmin model, and I’m happy to pay the price difference. This request has been declined. Can someone explain why? As a customer, I’ve repeatedly faced training disruptions because of defective hardware. Every issue has been verified by your own service team. At what point does customer experience become important enough to justify an exception? I’m not asking for a free upgrade. I’m only asking for a chance to move away from a model that has repeatedly failed me, while paying the difference myself. I expected better from a brand known for building products athletes can depend on.

  • TumoLPK
    Ben (@TumoLPK) reported

    @GarminFitness @GarminUK I’ve got a HRM Dual that despite connecting to my watch will not read HR. I’ve replaced the battery, tried a different strap, and reset the HRM with no success. Seems to be really common issue online. How do I fix please?

  • KMalhotra17
    Kanika.malhotra17@gmail.com (@KMalhotra17) reported

    Garmin watch (Venu 2S) stopped working. Battery is gone within hardly 2 years. Battery cannot be replaced. What is the solution?? @Garmin @GarminFitness please help

  • J8099150426777
    J (@J8099150426777) reported

    @GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya

  • DGR_Institute
    Deep General Research Institute (@DGR_Institute) reported

    @Garmin @GarminFitness I just bought and tested your new Garmin D2 Mach 2 Pro: I have used an Apple Watch Ultra One since release, as comparison: The build quality of your product is so hilariously bad that after one hour of testing, I decided to send it back and request a refund. China Trash. Display (really bad black and contrast) and case quality (moves and makes noises, no working lunette) is a 4/10, in relation to 1700€ price tag a 2/10. On top: Your OS is so bloated, slow and you force users to install 5! different apps and still charge 10€ per month for satellite coverage (@Apple it is for free). Compared to my almost 4 years old Apple watch your watch feels and looks like a kids toy. I will wait for the Apple Watch Ultra 4 instead.

  • BostonLooper
    murph (@BostonLooper) reported

    Apple Watch SE is officially in the trash - died ~60% of the way through a half marathon yesterday, @GarminFitness here I come

  • thedailybuild42
    The Daily Build (@thedailybuild42) reported

    Day 41: 🔋 Body Battery (@GarminFitness) at wake up: 82 💪 Workout: upper + lower 👟 Steps: 9,501 🥩 Protein: 156 🥃 Drinks: 6 📈 Build Take: When you cook meat and it sucks (too chewy), get creative and throw that **** in a stew. Keep building. 🔨

  • nickc33333
    DDigger (@nickc33333) reported

    @GarminFitness Connect appears to be down. ETA on it being reinstated?

  • AaeJay2008
    AaeJay (@AaeJay2008) reported

    @Garmin @GarminFitness 1. what's up with your poor customer service? How many times do I need to contact you for support. You told me my Forerunner 165 has a known battery issue and will exchange it out. I was promised next day shipping on the exchange. My watch has been with

  • J8099150426777
    J (@J8099150426777) reported

    @GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya

  • larsankile
    Lars Ankile (@larsankile) reported

    @Garmin @GarminFitness also @Garmin I have this strange issue now that any time I finish a run it tells me I get all sorts of records, like longest run, fastest run, etc. even though it very much isn't, not even for that week (i.e., this includes Garmin data, not counting any imported data)

  • 1of6Pansfans
    Father Mo (28-22-3) (@1of6Pansfans) reported

    @GarminFitness fix your app

  • itstheotherway
    Stanfield Capital Management (@itstheotherway) reported

    @GarminFitness your **** is broken rn. direct upload from zwift not working. manual upload of .fit file not working.

  • andreswart916
    Andre (@andreswart916) reported

    @GarminFitness Hi Folks. Please help resolve. Forerunner 255 data screen font has shrunk on Version 14.13

  • Jacob_Yadao
    Jacob Yadao (@Jacob_Yadao) reported

    @GarminFitness uhh outage?

  • J8099150426777
    J (@J8099150426777) reported

    @GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya

  • kdaltond
    KDaltonD 🇺🇦 (@kdaltond) reported

    So, @garmin / @GarminFitness I'm told by Product Support that a ride launched thru downloaded Movies in Tacx desktop app doesn't count for a challenge that ride is a part of. Can that be right? That's a clear design flaw. Please fix.

  • THEREELBROW
    🇨🇦#THUNDER BAE🇨🇦 (@THEREELBROW) reported

    If @Google thinks by ruining @fitbit I'm gonna switch to a Google watch they can go #**** themselves. Hey @GarminFitness you'll see my money soon

  • Thousand__Paths
    Nathan Kraft (@Thousand__Paths) reported

    @GarminFitness Please go back to the full red Heart rate metric on the connect app. The line is WAY TOO HARD to see well, and it makes it more difficult to follow trends. Ever hear “If it ain’t broke, don’t fix it.”? It wasn’t broken. Please put it back the way it was.

  • J8099150426777
    J (@J8099150426777) reported

    @GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya

  • froglet80
    Froglet 🐸 (@froglet80) reported

    @amymitchellart @GarminFitness @scrippsresearch i put a couple drops of superglue on where it snaps into the band when that **** happened to me (luckily in my cabin, i'd never have found it otherwise) lol also there are FAR BETTER styles of bands for long term wear on amazon. i don't even use it anymore, if anyone in our community needs one HMU, just pay shipping and if you want to donate extra thats cool

  • BostonLooper
    murph (@BostonLooper) reported

    Apple Watch SE is officially in the trash - died ~60% of the way through a half marathon yesterday, @GarminFitness here I come

  • goonerlippo
    Tone (@goonerlippo) reported

    @GarminFitness bought a vivoactive5. For 3 weeks it’s been really good- suddenly has disconnected and won’t re connect! Help guide absolutely useless! Haven’t even paid for the thing in full yet! So so disappointed! Won’t buy Garmin again