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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Garmin Connect users through our website.
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Website Down (35%)
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Online Features (24%)
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Sign in (16%)
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App Crashing (11%)
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Errors (8%)
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Device Failure (5%)
Live Outage Map
The most recent Garmin Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bremen |
Sign in | |
 Saint-Arnoult-en-Yvelines |
Website Down | |
| Frankfurt am Main |
Sign in | |
 Torrijos |
Website Down | |
 Milford |
Online Features | |
| Madrid |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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MFYDev
(@FanyangMeng) reported
@Garmin @GarminFitness Hey there, Garmin Connect is crashed and not only me but also many other people cannot sync their sports to strava now. Please investigate and fix it ASAP!
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Jędrek
(@jedrekjanek) reported
@GarminFitness hey, is there any global issue with the app? Watch is connected to the phone, but on the main page I see only pulse tab. No calories, no activities, no average steps and so on...
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🇨🇦🇨🇦⚔️Sebastian⚔️🇨🇦🇨🇦
(@espanol416) reported
@GarminFitness This worked for me thanks ! Not sure why the app was down but yeah it seems be fine now.
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Desmond
(@DezzySama) reported
@Garmin @GarminFitness I need help with a broke device.
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robin
(@robinruns912) reported
Have had my @GarminFitness for less than 2 months and the GPS is not working. So completely frustrated.
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🇨🇦🇨🇦⚔️Sebastian⚔️🇨🇦🇨🇦
(@espanol416) reported
@GarminFitness Just got a garmin watch and the app says it’s there’s problem and won’t open up...? Is the server down ? Says try again later .. been all day FYI
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MR PORTER IS A HUGE FRAUD
(@GRACIEMANSI0N) reported
@GarminFitness what a moron. you didnt put together ****. you're like a mentally delayed child trying to glue magnets together. freaking pathetic POS. Everyone knows your watch is absolute ****, stop trying, your product sucks, you live like its 1990. go F yourself
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Jamie.
(@jamiemariemccar) reported
from
Chicago, Illinois
@Garmin @GarminFitness I have an $800 watch that’s barely a year old and won’t charge. Any help?
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Dominic
(@Dom_OD) reported
@Garmin contacted Garmin Support regarding my 64sx GPS and had no response. Can you help? @GarminOutdoor @GarminFitness
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Todd Rich
(@hcir69todd) reported
@GarminFitness 2/2, so, my expensive Instinct Solar is really functioning like my old Timex w a GPS. Trouble shooting on the website does nothing to fix the problem. I just can’t trust this device which is sad bc it looks great.
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Chris Wharrier
(@thewharrier) reported
@GarminFitness @GarminUK I’m trying to create a Garmin connect account but unsuccessful. I have tried via the App and directly on connect website but nothing doing! Help!!
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Ainhoa Iglesias Díaz
(@iglesiasdiaz) reported
For almost 4 months I have been trying to get @Garmin to fix the issues I have with my Forerunner 935. 4 months later and they have not fixed the issue and have not offered a reasonable solution. Terrible customer service #garmin @GarminFitness
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WALEY🍥
(@FaceCAP2) reported
@corninggorilla @GarminFitness I also have similar issue contacting support but nothing changed until my cousin recommend @rexxytech to me and he help me recover my locked account back in 30mins. His an expert
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Loryat
(@_Loryat) reported
@YourDevastator @GarminFitness She does look sick of my ****.
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EMGlotfelty
(@WinnerNTraining) reported
Thank you @GarminFitness for the #Forerunner645 because even when it tells me my performance is -5 at the start of the race, I don’t let it get me down and remember it also told me I had my highest ever VO2 max going into the same race.
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Tom McQuain 🌮❤️
(@runtommcquain) reported
from
Parkersburg, West Virginia
@StravaSupport help!! My @GarminFitness watch tonight showed an elevation gain of 1614 ft, Strava said 400. My friend who ran the same run as me his elevation game was 1216 ft and Strava cut part of his run out also but I should be at least 1,216 if you think about it .....
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Jordan Dea-Mattson
(@jdeamattson) reported
Hey, @Garmin @GarminFitness how about giving me the ability to directly log Floors. Battery died and device did not count all the steps I did. My streak was broken…
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Zeke Callanan
(@ZCallanan) reported
@GarminFitness @Garmin Hi! My Forerunner 35 - which I love! - stopped working normally. The power buttons and exercise buttons no longer function! Please help? DM me?
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Steve Johnson
(@StevenKJohnson) reported
@53viroqua @Garmin @GarminFitness That may be the problem. Feels like two incompatible systems, neither one all that good on its own, forced to talk to each other. Simple drag n' drop is so much better
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Oliver Newton
(@OliverN28814071) reported
@GarminFitness my phone and fenix 5 won't sync. I have Bluetooth on both devices and have switched off and on again etc. Is there an issue?
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Meggz*
(@Meggzbeth) reported
@GarminFitness the past week my pace data sporadically displays when I run. Any ideas how to fix this?
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Terry Glazebrook
(@Trig0521) reported
@GarminFitness after some help please. My Fenix 5 + battery no longer lasts more than 12 hours, less if I do activity. I’ve reset to factory settings, turned HR monitoring off and changed the backlight settings but to no avail.
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Richell
(@richell76) reported
@GarminFitness I’m having to soft reset my vivosmart 4 every few days to get my body battery to report correctly. Otherwise it only goes up and down about 15pts from 0.
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will
(@GRACIEMANSI0N) reported
@GarminFitness I hope this issue isn’t indicative of the performance of your products…also, is weightlifting still categorized as “other” under activities?
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Paul
(@Northcoastpaul) reported
@GarminFitness Hey folks. Trying to create a Garmin Connect account and it keeps coming to an error page and wont let me create an account
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Patrick Mc Ginley
(@pmcginley10) reported
@DanWeeksMusic @GarminFitness I must invest in one, my Samsung galaxy watch is ****, wont sync with strava, cant download playlists from spotify so you end up going for a run with the phone still in your pocket, which is exactly why I bought a smartwatch...
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Marc Acosta
(@markymarc70) reported
@GarminFitness Unfortunately that didn’t help me. Can you provide additional help?
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pmc
(@petermcarey) reported
relatively new Garmin 830... $ down the drain! @Garmin @GarminFitness
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rt
(@rahsin) reported
Hey @Garmin_India @Garmin @GarminFitness I recently got myself a Fenix 6 Sapphire. I don’t see India maps on the device and neither does Garmin express give an option to download. Please help.
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David Rollo
(@iRollo) reported
@GarminFitness I’ve lost one of my Fenix 6 Pro watch band springs. I emailed you, yet no response… I need a replacement watch pin… can you help me get one?!#replacementparts