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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Garmin Connect users through our website.
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Website Down (36%)
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Online Features (25%)
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Sign in (14%)
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App Crashing (13%)
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Errors (8%)
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Device Failure (4%)
Live Outage Map
The most recent Garmin Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris |
Errors | |
| Nancy |
Website Down | |
| Seysses |
Website Down | |
| Paris |
Online Features | |
| Vannes |
Online Features | |
| Bordeaux |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Wild
(@wilderness2006) reported
@GarminFitness you should fire all of your software design teams. vivoActive on watch UI terrible. garminConnect iOS app - worse. Decent in 1995 perhaps but unforgivable today.
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Laura Perttula
(@LauraPerttula) reported
.@GarminFitness @Garmin is there a reason why the "confidence" metric is even in your 5K Garmin Coach plan? Can I just run without you ranking whether you think I'm going to be successful? I do not find it helpful or motivating. I'm a longtime, but slow, runner rebuilding.
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Shon
(@Shon) reported
@GarminFitness just had a week of “unproductive” runs according to my #fenix6. I discovered that the GPS was slow (15 mins+) to sync on these runs. Throws off V02max. A reboot fixed the watch but please add logic while GPS_sync=false, productivity_rating=false, alert
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Grumpy Ol’ Runner
(@grumpyolerunner) reported
Hey @GarminFitness - Having issues synching to Connect - just completed a run and it’s not syncing. 5G and phone are fine. A message flashed on Connect about server issues, but quickly disappeared. Any info?
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Zachary Burcham
(@92dakotahd) reported
Hey @GarminFitness it's frustrating to pay $130 to replace my 645 Music for the 2nd time for the case breaking where the band attaches. It's more frustrating to put my watch model in your support page and that issue is listed real close to the top. For $130 fix the design flaw.
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🖖✌️😬🤔, **** or Koon?
(@Koon2529) reported
@Garmin @GarminFitness @GarminCycling Many of Edge 530 have problem while connecting with Garmin Connect and Garmin Express #edge530
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Sebastian Mauer 🇪🇺 @maui@m.ix.is
(@mauimauer) reported
I think I fuound a new contender for my alltime list of worst file formats. @GarminFitness's #FIT format is an unfathomable mess, including gems like timestamps against a custom(!) epoch.
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D💰👽
(@newblinkstory) reported
Hey @Garmin @GarminFitness is there an issue with syncing with steps and activities? After syncing, it’s not registering correctly my workouts and not counting towards streak connection challenges.Don’t want to miss out & lose the points or streaks because of this.Anything helps!
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N8_Velo
(@N8_Velo) reported
@GarminFitness the garmin connect app has had the ‘running man’ error for months meaning users can’t access or amend courses. I am moving to Wahoo for better customer service. What on earth explains your incompetence?
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Dakota Cary
(@DakotaInDC) reported
Would love to know if @Garmin and @GarminFitness are doing anything about this issue?
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Chuck Ryant
(@chuckryant) reported
@wrobel221 @benz145 @GarminFitness Having owned 3 Garmin watches I would never get another. Battery life is terrible, software is glitchy and non intuitive, customer support and repair is non existent and they are very expensive.
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(((Shari Hicks)))
(@hazelmoon) reported
@deabruzo @GarminFitness I had an Active2 and liked it, but it didn't always like my non-samsung phone. Gave it to my mom when I went down the Apple path, and it worked great wi/ her Samsung phone. Alex currently has watch & phone, not sure which model, but he likes it. (I'm happy w/ my iThings!)
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Nigel Taylor
(@Vasco360) reported
@GarminFitness is there a problem with Garmin Connect version 4.62? Since installed no Body Battery data & Intensity Minutes doesn’t record Vigorous activity correctly. Fenix 6 Sapphire 24.10
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Bob Forrest, CFP®, CKA (God/man)
(@robertjforrest) reported
@BusinessFamous 50% off @GarminFitness Fenix 6X Pro as a surprise from the Mrs (yet to be delivered) ... unless someone else spent my 25k Amex points on Amazon, in which case I have a problem on my hands
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Big Tree Phil Rides Again ⭐️
(@2illegit) reported
@sevenfoxes @GarminFitness They should be embarrassed about how terrible this is.
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Tired and confused 🇺🇦
(@LeeRoyIreland) reported
Anyone have a @GarminFitness instinct solar with a problem with the body battery? Mine won't recharge during rest periods and sleep. Reset temporarily solves it but it happens again immediately.
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RunGap
(@rungapapp) reported
@jedimama @GarminFitness This issue will be fixed in the next update that I expect to reach the App Store within the next few days. In the mean time you can open the workout in RunGap and share it to Garmin a second time to update the title.
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Lucy Spanswick
(@lucy_spanswick) reported
@GarminFitness is there a current issue with courses on Garmin Connect? I’m getting an error message saying something went wrong loading your courses
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Big Tree Phil Rides Again ⭐️
(@2illegit) reported
@GarminFitness - do you offer a Bluetooth scale that will directly interface with my existing account? This Eufy one has gone so bad that I’d rather buy a new scale/app than use this.
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Shawn Brown
(@kc9qha) reported
@GarminFitness @Garmin, any closer to getting a fix for the sync to Apple Health? Read in the forums that lots of people having the same issue. Last sync for mine was November 3rd.
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J.Cortez
(@Epoykun) reported
@Garmin @GarminFitness I wish you guys will fix your apple health integration. I’m sick and tired of missing and corrupt activity data. If Strava can do it why can’t you. #EpicFail
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Graeme_75
(@GraemeAllan2) reported
@GarminFitness Hi, I have a Garmin Approach S62 and the GPS for running and golf is no longer working . Running I get the Wait for GPS screen. Can you please advise on a fix.
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Krestian Muhlig
(@KrelleC) reported
@Vasco360 @GarminFitness I am having the same problem with fenix 6 pro solar. I cant sync anything. I’ve tried to erase my watch from connect and Bluetooth it made worse.
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Auntie of swans 🦢🚲🇬🇧🏴🇺🇦
(@SparklyG) reported
@GarminUK @GarminFitness hi, please would you help me understand why the 'performance stats' tab/menu has disappeared from Garmin Connect? Thanks 👍
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Big Tree Phil Rides Again ⭐️
(@2illegit) reported
@sevenfoxes @GarminFitness It’s ******* terrible. They got rid of the SCALE from the SCALE APP. If they don’t revert it to something useful, I’m gonna ditch this one.
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K. Wilson
(@tanrunningman) reported
Sucks that many of us are having the same issue, but good to know that we’re not alone so it will likely get fixed soon… I also noticed that as an apple user my run did not update to my Apple health or fitness app either so it is likely a @Garmin @GarminFitness issue.
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Steve G
(@Steve23_G) reported
@GarminFitness hi guys… noticed my maps are no longer loading in Garmin Connect? Haven’t changed any of the settings and just realised all this weeks block has no maps loaded. Can you pls help?
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Sandra
(@libraryturner) reported
@leanecaddick @Garmin @GarminFitness Did you find a solution for this? Similar issue here
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Big Tree Phil Rides Again ⭐️
(@2illegit) reported
@sevenfoxes @GarminFitness It’s so bad it’s pushed me into being willing to pay for @MyFitnessPal
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Yuché Jacobs
(@yugels) reported
@petironmom @ShaneJeremy1 @GarminFitness Sounds like a software issue. Perhaps factory reset and update software.