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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Garmin Connect users through our website.
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Online Features (25%)
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Device Failure (25%)
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App Crashing (20%)
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Website Down (20%)
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Sign in (10%)
Live Outage Map
The most recent Garmin Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Thornton |
Device Failure | |
 Nürnberg |
App Crashing | |
| Omaha |
Website Down | |
| Eutin |
Online Features | |
 Noida |
App Crashing | |
 Annonay |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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ZA
(@Bnsnobzszonlar) reported
It is sad that Garmin’s approach to whole issue was not customer-centric. You should bear in mind that you may experience these kind of bad incidents, when you are opting for Garmin’s products. @Garmin @GarminFitness
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Ma self
(@bangsima) reported
@GarminFitness Hi, sorry, been there done that with the steps on the page and it changes nothing. Take a look at your forums, this is a widespread issue across your watches, but notably that of the fenix. Will contact your support.
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Lance King
(@analogfusion) reported
@GarminFitness Thank you. Not to be rude, but your auto GPS units do not work with Windows - at least not consistently. This has been an ongoing issue. I've tried ALL the troubleshooting steps on 3 separate Windows PCs. Each PC can see the device, but Garmin Express cannot.
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M Arun Kumar (MAK)
(@marunk13) reported
@GarminFitness hellos! I have a #GarminVivofit3 and have been using for 2+ yrs now. Couple of things I'm trying to solve. 1/ The strap has become loose and I'm not able to find replacement in India 2/ Getting those odd sized batteries is also becoming an issue. Need help! @Garmin
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pslgreg
(@pslgreg) reported
I don't see anything but trouble coming from needing an outside server, to handle and store info going from my watch to the app on my phone, a few feet away. It certainly isn't a benefit to the user. I am done with @GarminFitness Too annoying, and erratic.
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Rob Pivovarnick
(@PivoArch) reported
@Garmin and @GarminFitness the bracket that holds the watch band onto my 645 Music just broke while I was wearing it. Love this watch anything you can do to help me out?
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Liis Kullerkann
(@LiisKuL) reported
@GarminFitness If only you could fix the syncing problem so many people experience with your watches and the connect app. Just having to deal with this issue on a daily basis makes me wanna replace my not even 4 months old Garmin watch..
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Mark
(@TKSp3cialiSt) reported
@Garmin why does my Garmin Fenix 3 HR go into a bootloop and randomly work fine @GarminFitness @GarminCycling please fix this issue, i am not the only user experiencing this
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No Me Odies Por Ser Flaca
(@flakushis) reported
@GarminFitness Hi. I sent you a bunch of details on how my Garmin is not working (HR, step counter, cadence). The GPS works now, but other features are not.
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🤴 His Royal Highness of Subang 🏴 🌍
(@the_REAL_deal88) reported
@Lishaanth @GarminFitness Bought the basic Forerunner 55 to start with bro. It's not bad.
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abigail white
(@awhiteparr) reported
@GarminFitness terrible that 2 of your watches have now failed due to water getting in. You have admitted there is known fault with this model, yet only offer a second hand watch of the same model or i have to pay for a different model. ANYONE ELSE HAVE ISSUES WITH GARMIN???
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Bart Boma
(@bjbbiker) reported
@GarminFitness lil help if u don’t mind. I just upgraded 2 the 6x from the 5. I’m an airline pilot & switch time zones 3-4 times a day. Every time I took my phone off airplane mode the 5 would update 2 the new time. The 6x isn’t. I have to open garmin connect each time. Plz help!
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Dr. Kathryn Woodcock 💉🏁
(@safeandsilent) reported
@GarminFitness server back up
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Brian Schaefer
(@schaeferbp) reported
@petershankman @petershankman bad news on the Fenix. Since I’ve purchased my Fenix earlier this year, I’m not sure if there’s another piece of tri gear I value more as a newbie. @GarminFitness anything to help Peter out?
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ReignManSeattle
(@VietNLatinaCpl) reported
@Apple quit lying your Series 7 is still garbage versus @GarminFitness overpriced and not friendly— if you are a #seniorcitizen #BabyBoomers avoid Apple
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Roger ovalles
(@Rogerovalles) reported
@garminconnect @GarminCycling @GarminFitness Help, I can’t configure applications downloaded from Garmin ConnectIQ from the app on my iPhone for days
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Shannon Jaye
(@shan_jaye) reported
@GarminFitness I sent the error log a couple of weeks ago, but this watchface still hasn't been fixed.
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Aqibabbasi
(@NumbWaal) reported
And lets agree she has done this all by her self then why hasn't any GPS data being shared? A good @GarminFitness watch can do the job. The issue is not that we as part of mountain biking community are trying to undermine her but are simply stating facts. @OfficialDGISPR (3)
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J Rotramel
(@heynow88) reported
My son's @GarminFitness Forerunner 45 got ripped right off his arm at the Griak Invitational. It was retrieved but poor band design, screw mounts snapped right off. Not recommended for XC races. #running #garmin
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Dr. Stef Gardiner-Walsh
(@StefGWalsh) reported
Any of my friends a @GarminFitness watch user? I'm having to charge my Vivo watch daily and I have a feeling there's a fix that I haven't found on Google yet. It used to last 3-5 days between charges. Anyone know? #GarminWatch #ProblemSolving
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Eric ☕️ 🐟 💻
(@rasliche) reported
@GarminFitness Maybe it's just a display issue on Connect. Watch is up-to-date, and it looks like the activities are in my history, just not always on the home screen. Weird.
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Roger ovalles
(@Rogerovalles) reported
Which of the accounts attends or supports because of how poorly attended to Garmin ConnectIQ service? Please help @GarminCycling @GarminFitness @GarminCycling
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Xavier
(@ZapBranny) reported
@GarminFitness Hey Garmin. Venu 2S keeps turning itself off every morning. Have you got a fix? Looks like a software issue?
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Nicholas Van Exan
(@nvanexan) reported
@Garmin @GarminFitness notifications are no longer coming to my Forerunner 245 after iOS 15 update and new focus modes. Will you be updating the connect app / pushing a fix soon or at all?
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Eric ☕️ 🐟 💻
(@rasliche) reported
I've put 300 miles on my current pair of #running shoes. How long should they last? @GarminFitness app says 400 miles then they're "retired", and the soles are getting a little worn down. Either way, I think I finally figured this running thing out. yay.
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Cheeezy Poooof
(@ilikerealcorn) reported
@GarminFitness I've had my Forerunner 245 for just a few weeks. The body battery data has disappeared for the second time. Came back the first time after I restarted the watch, but this shouldn't happen once a week, should it? Do I have a bad watch or is this normal?
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Ma self
(@bangsima) reported
@GarminFitness when are y'all gonna fix the optical heartrate monitor on your watches? I love your watches, but my Fenix 6x pro is a complete joke when it comes to heart rate monitoring. And from the forums, this is neither new nor am I the only one affected.
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nogodsnomasters
(@nogodsnomaster7) reported
@GarminFitness $50 for the 745 and you still cannot fix the sleep tracker? Returning it - you're problems with this device are all over the internet.
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Dr. Kathryn Woodcock 💉🏁
(@safeandsilent) reported
@GarminFitness As I tweeted later, it came back up. The data server must have been down at that time. It served me the login page, but then just white afterwards.
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onça mansa
(@acaraxu) reported
When will we be able to upload our data again? How long will this outage last? @GarminFitness @Garmin