Garmin Connect status: device issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Garmin Connect users through our website.

• Errors (29%)
• App Crashing (24%)
• Online Features (18%)
• Device Failure (18%)
• Sign in (6%)
• Website Down (6%)

Live Outage Map

The most recent Garmin Connect outage reports came from the following cities:

City	Problem Type	Report Time
Étalans	App Crashing	6 days ago
Colombes	Errors	16 days ago
Marseille	Errors	22 days ago
Riudecanyes	App Crashing	30 days ago
Melbourne	Sign in	1 month ago
Lyon	Device Failure	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Benjamin Ponzer (@BPonzer) reported 2 minutes ago

  @GarminFitness I spent like 2 hours putting my workouts into your app and now I am doing the 1st one and I can't adjust the weight or reps and your rep counter sucks. How do I fix that???? When I did the generic workout I could adjust reps and weight.

• 
  Marty (@Marty_FTT) reported 3 minutes ago

  @amymitchellart @GarminFitness @scrippsresearch Vivosmart 5 had a known module-pop issue, the pill literally ejects from the band. Garmin should warranty it even out of window given the research use. If you want zero risk of repeat, Venu Sq 2 or Vivoactive 5 are sealed cases instead of the slide-in pod.

• 
  Lopez (@willa_daddy) reported 3 minutes ago

  @GarminFitness If I go for a slow jog on a hot day, and my HR goes up, Garmin drops my VO2 max number. If I go out when it’s cool the next day, suddenly I’m more fit and my VO2 goes up. And Garmin is never happy about my training status. You’re like an emotionally abusive partner.

• 
  Ben (@TumoLPK) reported 7 minutes ago

  @GarminFitness @GarminUK I’ve got a HRM Dual that despite connecting to my watch will not read HR. I’ve replaced the battery, tried a different strap, and reset the HRM with no success. Seems to be really common issue online. How do I fix please?

• 
  Dave (@mad_hominem) reported 8 minutes ago

  @GarminFitness @Spotify having to suddenly spend 15 minutes reauthorising my music when I want to run on my lunch break is a seriously poor UX. Please sort this out.

• 
  John Straumann (@JohnStraumann) reported 9 minutes ago

  @GarminFitness Thanks for the reply, I tried all that multiple times. I bet there is an error in the firmware and/or software that controls the BLE connectivity.

• 
  UK Electric Vehicle Owners Club (@ukevowners) reported 10 minutes ago

  @UKSVacher @Garmin @GarminFitness I've not been running for a couple of weeks due to bad toes. Miss it a lot, think I might sneak parkrun in tomorrow

• 
  Sunil Kumar (@sunilkumar8mile) reported 17 minutes ago

  @GarminFitness Thanks team for your response and the workaround. However now the issue got resolved and data is syncing into TrainingPeaks.

• 
  Andrew MacDonald (@RevMacTO) reported 20 minutes ago

  @GarminFitness Hey, any insight you can shed on a Garmin Bike Radar (RTL500) kicking up a "Sensor Error 1:1" on my Edge? It happens a fair bit these days. TIA!

• 
  Quin Bond (@njergonomics) reported 20 minutes ago

  @MarkMilliganDPT @GarminFitness The wrist sensor can definitely get a little buggy if the wrist strap is too tight or too loose. Also, if you move your wrist into certain positions like extension with a little deviation it can get a little funky. For any real exercise, the chest strap is the way to go.

• 
  J. (Hrebinka) Shanahan 🇺🇦 🇸🇪 (@Enceladosaurus) reported 21 minutes ago

  Tbh I feel a bit misled by all of the articles claiming the @GarminFitness Forerunner 955 was the best fitness watch ever. I read SO many articles & did research before buying. To end up with something so poorly performing, slow, and buggy? Did we buy the same watch!?

• 
  J (@J8099150426777) reported 26 minutes ago

  @GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya

• 
  Ben (@TumoLPK) reported 29 minutes ago

  @GarminUK @GarminFitness hi, my altimeter on my forerunner 255s has stopped working altogether for the past week. I’ve followed your tips online and it’s made no difference. Looks like a lot of people have experienced the same issue. How can I sort please?

• 
  Stanfield Capital Management (@itstheotherway) reported 30 minutes ago

  @GarminFitness your **** is broken rn. direct upload from zwift not working. manual upload of .fit file not working.

• 
  Bean & Bean Cotton (@Bean_Cotton) reported 31 minutes ago

  @GarminFitness Is it possible to change the Connect calorie display back to the previous version? The new update now takes me directly to the worst version of MFP. I miss the simple display.

• 
  Mahli (@Mah_Lan) reported 39 minutes ago

  @GarminFitness @Garmin the GPS on my Forerunner 645M is giving issues. Please help.

• 
  Battiatus (@_battiatus) reported 43 minutes ago

  @Garmin @GarminFitness after almost two years my Fenix 5S Plus became faulty and luckily it was still under warranty and I got a replacement. Now we're two years later and it's broken again and I need to spend $180 for another replacement. What should I do ? (1/2)

• 
  The Daily Build (@thedailybuild42) reported 44 minutes ago

  Day 41: 🔋 Body Battery (@GarminFitness) at wake up: 82 💪 Workout: upper + lower 👟 Steps: 9,501 🥩 Protein: 156 🥃 Drinks: 6 📈 Build Take: When you cook meat and it sucks (too chewy), throw that **** in a stew. Keep building. 🔨

• 
  Tim Kettenring (@timkettenring) reported 44 minutes ago

  @Jefffeldman I’m not sure tbh but what I do know is that all the marketing around wearables and “recovery” products is largely based on making people feel good (or bad @GarminFitness) and making them think they need to “recover” from something nebulous - which has then led to this proliferation of “recovery” protocols 🙄

• 
  Thefodfather (@thefodfather155) reported 44 minutes ago

  @GarminFitness Can you fix your shipping issues to help get the watch I ordered. Ninja shipped a whole food processor in 2 days and you can't get me a watch inside a week.

• 
  AmeliaBaldreeNichols (@starlitdazzle) reported 45 minutes ago

  Waking up to find out @GarminFitness changed its Garmin Connect All Activities view and it's terrible. How can I return to the minimized version of ystrday where I could see more data on the screen? I don't need or want this maximized version with icons where I see less actvities

• 
  Speaker 25 (@rodtrent) reported 49 minutes ago

  @Garmin sync for @SmashrunHQ is broken too after Garmin's Oauth changes last week. How long will this last? @GarminFitness

• 
  Stanfield Capital Management (@itstheotherway) reported 51 minutes ago

  @GarminFitness your **** is broken rn. direct upload from zwift not working. manual upload of .fit file not working.

• 
  Thefodfather (@thefodfather155) reported 52 minutes ago

  @GarminFitness Can you fox your shipping challenges to help get the watch I ordered over a week ago. Ninja shipped a whole food processor in 2 days and you can't get me a watch inside a week.

• 
  R. Red R. (@johnmayer689) reported 55 minutes ago

  @GarminFitness @Derico42799367 I will be taking my money elsewhere. You are a 💩 greedy, ***** company with worst software on this planet.

• 
  Bean & Bean Cotton (@Bean_Cotton) reported 55 minutes ago

  @GarminFitness Done. As a rule, an update that takes away a simple, easy to use feature and requires you to go to another app is a poor update.

• 
  Tom Shugart (@tshugart3) reported 58 minutes ago

  @GarminFitness That graph with all the missing data was from a sync via my computer and Garmin Express. Disappointing that there's nothing else to be done (the support center stuff doesn't help). What I think it needs is an update, and it sounds like that's not forthcoming.

• 
  Dalton DeVore (@livestrong829) reported 58 minutes ago

  The @GarminFitness venu 3 is by far the biggest piece of **** I’ve ever purchased.

• 
  Ken harrison (@Kenharrison99) reported 59 minutes ago

  @mikeoniron @GarminFitness garmin seems to be a problem, sleep without. Train better w! Apple Ultra and Polar H-10. My feel is more accurate than the garmin .

• 
  Trashatarian (@Trashatarian) reported 60 minutes ago

  Absolutely do NOT buy a @GarminFitness watch. The charging system is AWFUL. I have a Venu 2S and I'm on my 3rd charging cable in 3 yrs cause the pins keep breaking off. The best they offer is 50% off their garbage charging cable. I'll never buy another until they fix this tech