1. Home
  2. Companies
  3. Garmin Connect
Garmin Connect

Garmin Connect down? Current status and problems

No problems detected

If you are having issues, please submit a report below.

Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Garmin Connect users through our website.

  • 25% Website Down (25%)
  • 18% Errors (18%)
  • 18% Device Failure (18%)
  • 17% Online Features (17%)
  • 13% App Crashing (13%)
  • 8% Sign in (8%)

Live Outage Map

The most recent Garmin Connect outage reports came from the following cities:

CityProblem TypeReport Time
Marietta Errors 6 days ago
Anderlecht Errors 8 days ago
Atlanta Device Failure 8 days ago
Portsmouth Website Down 8 days ago
Montréal-la-Cluse Website Down 9 days ago
Prague Website Down 9 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • arkestra1976
    Matt Keighley (@arkestra1976) reported

    @GarminFitness Hey! Yeah, that's when the problem started, up until the latest update it had been working fine but now it's lost all the data for my previous workouts and won't save new data. Disappointing as I've only had my watch a couple of months and had been enjoying it up to that point.

  • DoesHeTakeSugar
    Does He Take Sugar? (@DoesHeTakeSugar) reported

    Fix something, break something: the cycle continues. @GarminFitness latest update to the #Connect app has removed audio prompts again, reducing its accessibility during activities. How soon before this is fixed, permanently, @GarminUK? #a11y #blindfitness

  • cliffdubya
    Cliff Willie (@cliffdubya) reported

    @GarminFitness watches are extremely hard on beginners. Run a slow time and it takes weeks to recover

  • edenatheia
    Tania Danilova (@edenatheia) reported

    @GarminFitness Lately my lily isn’t reading my stress level during yoga. Anybody experiencing the same issue or just me?

  • rbgarga
    Renato Botelho (@rbgarga) reported

    @Garmin @GarminFitness I'm trying to find a place here in Brazil to replace a broken display of a Forerunner 245 Music without success. Could you give me some help?

  • mirihawk
    🌈Our Work Has Just Begun🏳️‍🌈 (@mirihawk) reported

    @GarminFitness How do I get help with Garmin Connect? I'm having some issues. I have 2 devices and body battery info only flows from one. I thought you were improving the app??

  • flatfendercj2a
    Matt Pusateri (@flatfendercj2a) reported

    @GarminFitness Garmin Connect is one of the worst Apps I've used. The setup screen is ridiculous, it can't grasp I've already set things up. Keep asking to setup Wifi when that's already done. #Fail And why do you need my location all the time, and not just while using it?

  • kpdarshi
    Krishna Priyadarshi (@kpdarshi) reported

    @GarminFitness I'm moving to Garmin from fitbit and would like to bring all my historic data of 5 years, Please help, Fitbit export have .json files which are not supported for import at Garmin

  • DaveWilliams740
    Dave (@DaveWilliams740) reported

    @GarminFitness I mean, you could tell me how to fix the issue.....

  • Sportstest
    Sportstest (@Sportstest) reported

    Anyone else get poor data from the @FourthFrontier #HRM when connected via Bluetooth to @GarminFitness #fenix? This level of dropout is incredibly annoying 🤬

  • stephendeerness
    stephen deerness (@stephendeerness) reported

    @GarminUK @GarminFitness hi, can someone please help my approach s62 says connected to BT and connected to golf app but won’t sync in golf app also says not connected in the connect app. So far I’ve reset phone, watch and also unpaired and repaired which worked for about 5 mins

  • markadellaquila
    Mark Dellaquila (@markadellaquila) reported

    @GarminFitness @Garmin It appears the Connect app might be having synch issues today. Nothing shows up on the app status page for an issue but wanted to alert you to it.

  • Luciano_kid
    Julien P. (@Luciano_kid) reported

    @GarminFitness Help ! The application did not take into account my steps from yesterday during the synchronization, I was close to the badge of the 60 consecutive days ...😭

  • tomkav09
    Tom kavanagh (@tomkav09) reported

    Looking for some help...bought earphones for my garmin watch. They are found by the watch but when I try to use them to play music they won’t connect. Any ideas?? @Garmin @GarminFitness #wannagoforarun

  • AntoineVe
    AntoineVe (@AntoineVe) reported

    @StravaSupport @GarminFitness Hi ! I've a little problem with activities synchronization : time are messed up. For example, I've record some elliptical today at 1900 (CEST) with garmin and it appears at 1000 on strava. Is there timezone trouble when syncing ? Thank for support.

  • MarketingErin
    Erin ☕️ (@MarketingErin) reported

    @GarminFitness I am having multiple problems with connecting my Forerunner 45S today. I’ve had this watch for 14 months and today, the app will not pair with watch. I’ve done everything - restarts of watch and phone, delete/reboot app. Will not pair to phone. Please help! TY.

  • arkley68
    Mark Coleman (@arkley68) reported

    @GarminFitness how can we still get our intensity minutes at a calendar month level? Great adding weekly granularity, but real problem on taking away monthly. Can't compare MoM, YoY same month etc??

  • grantgoesout
    Grant (@grantgoesout) reported

    @GarminFitness Oh, I just wanted to see how that felt. I mean, it sat at 5 the whole day, I kept thinking it'd go all the way down eventually.

  • fischest70
    Steffen Fischer (@fischest70) reported

    @GarminFitness Thanks. Please get in direct contact with @RunalyzeDE . The problem is related to 3rd party sync to GC (like Zwift) and has nothing to do with end user devices.

  • RadDadATX
    RadDaDATX (@RadDadATX) reported

    Hey @GarminFitness can you fix the 'phone permissions' request for Connect? I have the permissions set the way I want them, no need for your App to send a request 10-20 times a day asking for me to update. Please add a switch to this option to nullify the annoyance.

  • andymorgan
    Andy Morgan (@andymorgan) reported

    @PinkTaxiRunner @GarminFitness They DM'd me so I have a 'fix' for now. Hopefully it doesn't happen again but we will see.

  • DeltaNick
    Nick Costanzo (@DeltaNick) reported

    @GarminFitness @Garmin Connect broken for Approach S62 after update. Watch connected to Iphone 12, Garmin golf connected, Connect shows no connection. Reset didn't help.

  • tkz33272766
    TKZ (@tkz33272766) reported

    @garminconnect @GarminFitness Not working atm. Please address

  • Anthony47481706
    Anthony (@Anthony47481706) reported

    @JKsLefty @GarminUK @GarminFitness Is anyone having an issue with the active tracking system no longer working when it contacts persons you have set up to recieve emails to be able to track, live, when you are running? It emails the link to recipient's when I start but it stops not longer after.

  • xbud
    Orlando Padilla (@xbud) reported

    This Fitbit is full of ****, I swear I ran at least 25 miles today on COD! Wtf only 6k steps!!!?!?! @GarminFitness fix this please !

  • j_stewart97
    Jared (@j_stewart97) reported

    I'm hoping @Garmin or @GarminFitness can help clarify something for me. Do the devices that have the @Spotify app on them allow you to have the songs downloaded to the device or do you need some sort of data service? Thanks!

  • XcskiPaul
    Paul Tomblin (@XcskiPaul) reported

    @GarminFitness @dcrainmakerblog Switching from GPS+Gallileo to GPS+GLONASS seems to have cured the problem.

  • The_Prenna
    The Prenna (@The_Prenna) reported

    Imagine being a company and issuing a software update that decimates your product's battery life and your response to consumers is "lol **** u, buy a new device". If you're @GarminFitness @garminau you don't have to imagine. #VivoActive3

  • doncaosdelanada
    Adam Bruderer Ⓥ 💙 (@doncaosdelanada) reported from Manchester, England

    When I am a bit chilly, but not too cold to work, my body battery increases significantly during the day. Why is this? Does my metabolism slowing down that much?! Sometimes my battery is around 95% at 6pm. @GarminUK @Garmin @GarminFitness #ukrunchat

  • Bargainhunter85
    Simon Fitzgerald (@Bargainhunter85) reported

    @GarminFitness Hi i keep having the blue tooth drop out could you send me a help link? Thanks