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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Garmin Connect users through our website.
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Website Down (29%)
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Online Features (27%)
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App Crashing (16%)
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Sign in (15%)
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Errors (7%)
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Device Failure (5%)
Live Outage Map
The most recent Garmin Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Deyvillers |
App Crashing | |
 Genève |
Website Down | |
 Glasgow |
App Crashing | |
| Albi |
Website Down | |
| Blackburn |
Website Down | |
 Darmstadt |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Richell
(@richell76) reported
@GarminFitness I’m having to soft reset my vivosmart 4 every few days to get my body battery to report correctly. Otherwise it only goes up and down about 15pts from 0.
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robin
(@robinruns912) reported
Have had my @GarminFitness for less than 2 months and the GPS is not working. So completely frustrated.
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Kevin J DeBruin 🚀 ‘Vaccinated’
(@rocketdebruin) reported
So my @GarminFitness Venu detects “incidents” when I do box jumps but NOT my motorcycle crash. Hmmm seems like a fail to me...
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Shawn Thompson
(@SThompso12045) reported
@GarminFitness my watch isn’t counting steps and recorded a workout but no intensity mins. Is there a problem with the app for iOS and the new update?
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Melissa Taylor
(@Missyb581) reported
@GarminFitness @Garmin now it’s tracking all stress at 50 ALL DAY! What the heck! Please help!
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eyesofthejackal
(@eyesofthejackal) reported
Does anybody make an Android compatible smart/fitness watch that isn't a steaming pile of ****? Never had a @fitbit device last longer than a year - and my current @GarminFitness device decides at least once/week that my mid-workout HR is in the 50 BPM range (it isn't).
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Commander ¡Striker!
(@LateStartRacing) reported
@GarminFitness is Garmin connect down again? Activities won’t upload….
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TeslæNOButtonJoe
(@Joe_Eschbach) reported
Hey @GarminFitness @Garmin why is Garmin Express on OS X M1 such a buggy piece of garbage. Now it will not even start after an update.
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Marc Acosta
(@markymarc70) reported
@GarminFitness @Garmin I think I messed up the settings on my Forerunner 230. When running, it used to tell me which mile I was at. Mile 1, Mile 2, etc. Now it just tells me when I’ve completed a mile but not how many. It also used to alert me at each 5K.. Can you help?
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Heather
(@DznyGrlSD) reported
from
Citrus Ridge, Florida
Hey @GarminFitness my IndexS2 hasn't sync'd in a week. Help? @Garmin
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Tom McQuain 🌮❤️
(@runtommcquain) reported
from
Parkersburg, West Virginia
@StravaSupport help!! My @GarminFitness watch tonight showed an elevation gain of 1614 ft, Strava said 400. My friend who ran the same run as me his elevation game was 1216 ft and Strava cut part of his run out also but I should be at least 1,216 if you think about it .....
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Chirag Chaplot
(@chiragchaplot) reported
@Garmin @GarminFitness hey guys, I just purchased the #Fenix6Saphire on Monday. The step tracker is horribly off. Without moving even 500 m it says I have covered 5500 steps. I think it’s broken. Please help.
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will
(@GRACIEMANSI0N) reported
@GarminFitness I hope this issue isn’t indicative of the performance of your products…also, is weightlifting still categorized as “other” under activities?
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Marc Acosta
(@markymarc70) reported
@GarminFitness @Garmin I think I messed up the settings on my Forerunner 230. When running, it used to tell me which mile I was at. Mile 1, Mile 2, etc. Now it just tells me when I’ve completed a mile but not how many. It also used to alert me at each 5K. Can you help?
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MR PORTER IS A HUGE FRAUD
(@GRACIEMANSI0N) reported
@GarminFitness what a moron. you didnt put together ****. you're like a mentally delayed child trying to glue magnets together. freaking pathetic POS. Everyone knows your watch is absolute ****, stop trying, your product sucks, you live like its 1990. go F yourself
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Marc Acosta
(@markymarc70) reported
@GarminFitness Unfortunately that didn’t help me. Can you provide additional help?
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Loryat
(@_Loryat) reported
@YourDevastator @GarminFitness She does look sick of my ****.
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Andrew Leathem
(@leathemsaan1892) reported
@GarminFitness If you want q watch with working GPS don't get a garmin. Called the forerunner but you have to use your phone to track a run cause the GPS is so ****
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BRY
(@Br17zle) reported
@GarminFitness my daughter’s Vivofit jr loses minutes everyday. We have to sync it every day. By the end of the day, it’s way off again. It’s only a month old. Please help!
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MCT
(@TwinLensReflux) reported
@filmdevelop @GarminFitness My bad, I have the VivoSMART 4. A whole different kettle of fish.
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Shelt
(@sheltonjb) reported
@GarminUK @GarminFitness @Garmin hey, my son has a spiderman garmin vivofit jr 2, and has broken the red strap loop. Where can i get a replacement? Thanks
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Erik Heine
(@erikjheine) reported
@GarminFitness Yikes. I can’t even find the Twitter post I grabbed this from. I’ve fallen down in the job. Sorry. Please feel free to DM me.
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HQBird
(@hq_bird) reported
@GarminFitness @GarminFitness, matter addressed thank you. Any chance I can get my device (Forerunner 945) to provide a sleep score? Device error: Your device did not record sleep data?
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Shalaleh
(@Shalaleh_t) reported
Very poor customer service from Garmin @Garmin @GarminFitness. I bought a fitness watch that did not satisfy and needed to return. But, I have to pay for a shipping with tracking and insurance as a punishment of my return. Your devices are good but your customer service 👎
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Danno
(@skinydan98) reported
Hey @GarminFitness - seem to be having an upload problem to both Connect & Strava - Edge 520, ride is on the device, "Upload Failed" Is something down? It'll keep and I can always take the ride off manually but...
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Chris Wharrier
(@thewharrier) reported
@GarminFitness @GarminUK I’m trying to create a Garmin connect account but unsuccessful. I have tried via the App and directly on connect website but nothing doing! Help!!
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Mike Swauger
(@swauger74) reported
@Garmin @GarminFitness When is the Venu 2 going to available? Your website says 1-3 business days for over a week now. You need everyone on the same page. This had to be one of the worst product releases that if ever seen. Announce a product and have very limited availability.
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Marc Acosta
(@markymarc70) reported
@GarminFitness @Garmin I think I messed up the settings on my Forerunner 230! When running, it used to tell me which mile I was at. Mile 1, Mile 2, etc. Now it just tells me when I’ve completed a mile but not how many. It also used to alert me at each 5K.. Can you help?
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Ironside
(@annaironside) reported
@eyesofthejackal @fitbit @GarminFitness LOL I FEEL YOU ON THAT POINT. I wear this thing and input all this info so I can TRACK DATA. I haven't had issue with my Garmin missing things, except sleep data occasionally.
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Dominic
(@Dom_OD) reported
@Garmin contacted Garmin Support regarding my 64sx GPS and had no response. Can you help? @GarminOutdoor @GarminFitness