Garmin Connect status: device issues and outage reports
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Full Outage Map
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Problems in the last 24 hours
The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Garmin Connect users through our website.
- Website Down (26%)
- Errors (26%)
- Sign in (15%)
- App Crashing (15%)
- Device Failure (11%)
- Online Features (7%)
Live Outage Map
The most recent Garmin Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Annecy
|
Website Down | 7 days ago |
|
Quimper
|
Website Down | 12 days ago |
|
Paris
|
App Crashing | 13 days ago |
 Township of Evan
|
Errors | 13 days ago |
|
Paris
|
Device Failure | 15 days ago |
|
Paris
|
Sign in | 16 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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murph (@BostonLooper) reportedApple Watch SE is officially in the trash - died ~60% of the way through a half marathon yesterday, @GarminFitness here I come
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Francisco (@francrubio) reportedFont size on @Garmin Instinct 2 glances is way too small and non-adj, making it nearly unreadable , especially those +40 or visual impairments. This is a clear accessibility issue for a premium watch. @GarminFitness, please add size cust/bring back single widget view! #Instinct2
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Melanie J (@only_little) reported@LadySayFuckALot @Garmin @GarminFitness I would be interested to know if they reply. Worst customer “service” ever. Love my watch but hate that you can never ask them anything 😢
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Jon loves summertime! (@JonB65) reported@TechOperator I've been using @GarminFitness for years. Unfortunately I couldn't wear it at work. Pretty sure I didn't need it to tell me my poor sleep and high stress. If I had, I may well have quit.
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Prakash Bharwani (@prakman76) reported2/3 @Garmin_India @GarminFitness Svc ctr says only 3 mth warranty so this cannot be replaced, pay Rs 10000 to repair. For a 30000 product! If replacement was given then same long term warranty should apply. No senior person comes on call to solve the problem.Just asking for 10000
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RunGap (@rungapapp) reported@jedimama @GarminFitness This issue will be fixed in the next update that I expect to reach the App Store within the next few days. In the mean time you can open the workout in RunGap and share it to Garmin a second time to update the title.
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Harguneet Singh (@harguneet) reported@GarminFitness the update process is too complicated and broken for Garmin devices for sure.. pls help solve this mystery
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Mark Milligan (@MarkMilliganDPT) reported@KellerCaponePhD @GarminFitness Hey Cheryl! Great to hear from you! Oh good call. Will wear chest strap next time and see! Same tightness each time. Sweating does not seem to matter. I tried starting by wetting it to simulate sweat. I even take the watch off and see if it calibrates but that does not help
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Sissikiwi1 (@Sissikiwi1) reported@GarminFitness I have now had a Garmin Venu Sq for a year and it is the worst fitness tracker I have ever had. Now it won’t even pair with my new phone, and for pairing I had to remove it from the old phone. So no stats anywhere now. Never correct anyway LOL Garmin rubbish!
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Jokin (@kaiku_77) reported@GarminFitness Hello. I have problems with GARMIN Connect when synchronizing. I get a message: "There was an error synchronizing with G.Connect". I do it from a PC in Spain. Can you Help me? I have used it for years with no problems
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CreativeGenii (@Creativegenieke) reportedCan you support me get my watch fixed @GarminFitness? I got a number for garmin Kenya. The 1st call was answered, the solution they gave didn’t work, they have since not answered calls or WhatsApp. My device keeps going off, battery shows 100%, I’ve rebooted, problem persists.
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My Marathon Journey (@Marathons4Kids) reported@GustavoKayakero @Garmin @GarminFitness That might solve the problem
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R. Red R. (@johnmayer689) reported@GarminFitness @Derico42799367 I will be taking my money elsewhere. You are a 💩 greedy, ***** company with worst software on this planet.
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🇺🇸God Bless America (@CCPmustDie) reported@Garmin @GarminFitness have you realized there are so many exercise not listed in Connect when you're trying to create your own workouts there. Fix it by adding them! And your interface to create workouts sucks. Fix it! Don't just selling crazy expensive smart watches.
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Hari Ganti (@FalxFour) reported@GarminFitness I think there's an issue syncing to @MyFitnessPal right now...
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Jeanette Smith (@jeanettemiami) reportedAnd on this day, @fitbit died. It was a slow death - first came the email, then came the #challenges & the last gasp of #groups. Then the pain as thousands upon thousands fled as fitbit died in ignominy, mourned by many & then simply forgotten as @apple & @GarminFitness rejoiced.
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murph (@BostonLooper) reportedApple Watch SE is officially in the trash - died ~60% of the way through a half marathon yesterday, @GarminFitness here I come
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Jacob Yadao (@Jacob_Yadao) reported@GarminFitness uhh outage?
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Subversive Kid (@delahar) reported@GarminFitness API: A clunky zip dump nightmare, like blindfolded Rubik’s Cube. @ouraring? Seamless & dev-friendly. Step up or devs flee! #GarminFail #APIProblems #Wearables
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Ray Sephton (@barklyboy) reported@GarminFitness @GarminCycling Routes in Garmin Connect sent to my New Edge 1040 have No Waypoints visible when riding that course. Works perfectly on Edge 530. Yes, waypoints is toggled on. I see in forums that others with 1040 have same issue. Used wifi & express to send. HELP
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Stanfield Capital Management (@itstheotherway) reported@GarminFitness your **** is broken rn. direct upload from zwift not working. manual upload of .fit file not working.
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Krestian Muhlig (@KrelleC) reported@Vasco360 @GarminFitness I am having the same problem with fenix 6 pro solar. I cant sync anything. I’ve tried to erase my watch from connect and Bluetooth it made worse.
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J (@J8099150426777) reported@GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya
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Bernard Kasparas (@Bkasparas) reported@FitbitSupport Why is your mobile app now so awful? Ver 4.52.1 running under Android 14, logs me out every night, loses the last 5000 steps and other activities of the previous day, won't store the first 3 ECG traces after logging in. Really poor. A living ad for @GarminFitness
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Wrecky Carmichael (@KewellBeans) reported@Garmin @GarminFitness your service rep, Sarah, who assisted me today with my Garmin Connect coaching plan issue was phenomenal! Give that girl a raise!
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J (@J8099150426777) reported@GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya
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gee spang (@spangger) reported@GarminFitness Enough of the "humour" and fix the fckng software! 24.12 Is a disgrace!
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acdaisy (@acdaisy_) reported@GarminFitness @Garmin I have a newer (June 25) device that the heart rate tracking does not consistently work. I reach out to support and I get the run around each time and still have a device that doesn't consistently work. Is there anyone that can help?
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murph (@BostonLooper) reportedApple Watch SE is officially in the trash - died ~60% of the way through a half marathon yesterday, @GarminFitness here I come
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Dalton DeVore (@livestrong829) reportedThe @GarminFitness venu 3 is by far the biggest piece of **** I’ve ever purchased.