Garmin Connect status: device issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Garmin Connect users through our website.

• Errors (22%)
• Online Features (19%)
• App Crashing (19%)
• Website Down (19%)
• Device Failure (19%)
• Sign in (4%)

Live Outage Map

The most recent Garmin Connect outage reports came from the following cities:

City	Problem Type	Report Time
Lyon	Device Failure	1 day ago
Neufchâteau	Online Features	1 day ago
Paris	Errors	3 days ago
Le Mans	Online Features	10 days ago
Limoges	Errors	11 days ago
Lyon	Errors	17 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🇨🇦#THUNDER BAE🇨🇦 (@THEREELBROW) reported 0 seconds ago

  If @Google thinks by ruining @fitbit I'm gonna switch to a Google watch they can go #**** themselves. Hey @GarminFitness you'll see my money soon

• 
  murph (@BostonLooper) reported 34 seconds ago

  Apple Watch SE is officially in the trash - died ~60% of the way through a half marathon yesterday, @GarminFitness here I come

• 
  Trashatarian (@Trashatarian) reported 1 minute ago

  Absolutely do NOT buy a @GarminFitness watch. The charging system is AWFUL. I have a Venu 2S and I'm on my 3rd charging cable in 3 yrs cause the pins keep breaking off. The best they offer is 50% off their garbage charging cable. I'll never buy another until they fix this tech

• 
  Stanfield Capital Management (@itstheotherway) reported 9 minutes ago

  @GarminFitness your **** is broken rn. direct upload from zwift not working. manual upload of .fit file not working.

• 
  murph (@BostonLooper) reported 9 minutes ago

  Apple Watch SE is officially in the trash - died ~60% of the way through a half marathon yesterday, @GarminFitness here I come

• 
  Brian Tafel (@briantafel) reported 10 minutes ago

  Hi @GarminFitness could you please fix the VO2 max / Apple Health integration that thousands of us serious runners have been asking for? It feels like hubris. I’m looking srsly at Apple Watch Ultra knowing my hard work shows up across health apps. 🙏🏼🤞🏼

• 
  AC (@TheStroBro) reported 11 minutes ago

  @GarminFitness Looking at Garmin Connect, there was probably some impact of adding strength training last week on my runs. But yesterday for recovery should help today. I added 52 minutes of stimulus on top of the previous 105 minutes of running, that's 49.5% of increase in some volume.

• 
  DDigger (@nickc33333) reported 12 minutes ago

  @GarminFitness Connect appears to be down. ETA on it being reinstated?

• 
  Dave (@mad_hominem) reported 13 minutes ago

  @GarminFitness @Spotify having to suddenly spend 15 minutes reauthorising my music when I want to run on my lunch break is a seriously poor UX. Please sort this out.

• 
  Omkar Pradhan (@Omkar_Pradhan7) reported 13 minutes ago

  @Garmin @Garmin_India @GarminFitness I always believed Garmin stood for reliability and quality. Sadly, my experience has been the complete opposite. I purchased an Instinct 3 (50mm) in May 2025. Within 5 months, it had a battery defect and was replaced (Sep 2025). Seven months later, in May 2026, the replacement unit started malfunctioning with pace tracking. I spent nearly a week without my watch while it was at the service center. Then, just a month later in June, the same replacement device developed a heart rate sensor issue. I’ve now been informed that this unit will also be replaced. That means I’ll be on my third device in just 14 months. I requested a simple exception: allow me to switch to a different Garmin model, and I’m happy to pay the price difference. This request has been declined. Can someone explain why? As a customer, I’ve repeatedly faced training disruptions because of defective hardware. Every issue has been verified by your own service team. At what point does customer experience become important enough to justify an exception? I’m not asking for a free upgrade. I’m only asking for a chance to move away from a model that has repeatedly failed me, while paying the difference myself. I expected better from a brand known for building products athletes can depend on.

• 
  Subversive Kid (@delahar) reported 14 minutes ago

  @GarminFitness API: A clunky zip dump nightmare, like blindfolded Rubik’s Cube. @ouraring? Seamless & dev-friendly. Step up or devs flee! #GarminFail #APIProblems #Wearables

• 
  Sean Underwood (@seanpolice) reported 15 minutes ago

  @GarminFitness hello I have the forerunner 735xt. The whole watch face has started to fall out, seems to euro but the whole face falls out..... only couple of years old. Seems poor for such an expensive watch

• 
  KDaltonD 🇺🇦 (@kdaltond) reported 15 minutes ago

  So, @garmin / @GarminFitness I'm told by Product Support that a ride launched thru downloaded Movies in Tacx desktop app doesn't count for a challenge that ride is a part of. Can that be right? That's a clear design flaw. Please fix.

• 
  Tony Kunda (@the_kunda) reported 16 minutes ago

  @GarminFitness @Garmin Today was the first day that my daughter wore her Bounce watch and your backend had a massive outage, permanently shaking our confidence in her ability to use the device to get help in an emergency. Unacceptable. Will there be a post-mortem on the outage?

• 
  Stanfield Capital Management (@itstheotherway) reported 17 minutes ago

  @GarminFitness your **** is broken rn. direct upload from zwift not working. manual upload of .fit file not working.

• 
  Sunil Kumar (@sunilkumar8mile) reported 19 minutes ago

  @GarminFitness Thanks team for your response and the workaround. However now the issue got resolved and data is syncing into TrainingPeaks.

• 
  Satyarup Siddhanta (@SatyarupS) reported 25 minutes ago

  @GarminFitness @amazonIN @Garmin received used product previously opened product from Amazon india. No option to return in amazon . Can u please help? #duped #amazon

• 
  Andre (@andreswart916) reported 27 minutes ago

  @GarminFitness Hi folks. Forerunner 255 software version 14.13 seems buggy. Data screen font sizes have shrunk. Please advise how to resolve this.

• 
  J (@J8099150426777) reported 32 minutes ago

  @GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya

• 
  Stanfield Capital Management (@itstheotherway) reported 39 minutes ago

  @GarminFitness your **** is broken rn. direct upload from zwift not working. manual upload of .fit file not working.

• 
  Josh Lane (@joshlane34) reported 40 minutes ago

  @Garmin @GarminFitness A UX recommendation for your watches. If I forget to save my sleep activity in the morning before heading out on my run, my watch spends my whole run asking me if I want to save my sleep activity or dismiss the notification. It takes over my running display so none of my running data is readable. If I dismiss the notification, it takes me back to my normal watch face and I need to click multiple times to get back into my activity. And, within a minute or two the notification comes back anyway and the cycle repeats. If I click save, it almost always takes longer than my run to actually save the activity. My screen is frozen with "Saving" and the circling green indicator around the edges. I am unable to see my running data panels. I'm unable to pause a run, hit a lap timer, anything. It's just stuck on Saving. Today, it gave me "Saving" for the last 3 miles of my run, for the 10 minutes I spent cooling down and drinking water, and now still for the time it's taken me to write this suggestion. Basically, if I forget to save my sleep activity, and ensure that I've fully dismissed the sleep activity before my run, then my watch is unusable. I assume these are both bugs. If so, please add them to your list to fix if they're not already there. If they're not bugs and they're intended workflow, I have a few suggestions. 1. Dismissing the notification should dismiss it until after the current in-progress activity ends. 2. Dismissing the notification should take you back to the current in-progress activity. 3. Click "Save Activity" shouldn't cause the watch to lock up for an excessive amount of time. It should either save in the background if it takes a while, or save faster. Or, if neither of those is possible, it shouldn't be an option at all until after the current activity ends. 4. Prompt to save the previous unsaved activity once, before the new activity starts. 5. If none of the above are possible, just suppress the whole interaction until there are no other in-progress activities. Thanks!

• 
  Thefodfather (@thefodfather155) reported 42 minutes ago

  @GarminFitness Can you fix your shipping issues to help get the watch I ordered. Ninja shipped a whole food processor in 2 days and you can't get me a watch inside a week.

• 
  The Daily Build (@thedailybuild42) reported 42 minutes ago

  Day 36: 🔋 Body Battery (@GarminFitness) at wake up:86 💪 Workout: Cardio 👟 Steps: 19,020 🥩 Protein: 140 🥃 Drinks: 4 📈 Build Take: Had an unbelievable Gyro tonight. Then I ate Nacho Cheese Doritos and almost **** myself. Keep building. 🔨

• 
  Mahli (@Mah_Lan) reported 44 minutes ago

  @GarminFitness @Garmin the GPS on my Forerunner 645M is giving issues. Please help.

• 
  Mike Lifts (@mikeoniron) reported 48 minutes ago

  8:30hrs sleep Poor quality Poor recovery Thanks @GarminFitness

• 
  Marilu Carvallo (@MariluCarvallo) reported 48 minutes ago

  @GarminFitness I own two Scales S2, one home and other for my beach house, why I dont get all the information on my second scale? I find it absourd. Fix that please, both under my Garmin account.

• 
  Jake Rampart (@JakeRampart) reported 51 minutes ago

  Can @fitbit @FitbitSupport please help me understand why I have called your helpline over 15 times and my versa 4 still doesn’t work at all??? What a complete joke!!!! @GarminFitness here I come!

• 
  J (@J8099150426777) reported 53 minutes ago

  @GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya

• 
  My Marathon Journey (@Marathons4Kids) reported 54 minutes ago

  @GustavoKayakero @Garmin @GarminFitness That might solve the problem

• 
  J (@J8099150426777) reported 55 minutes ago

  @GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya