Garmin Connect status: device issues and outage reports

No problems detected

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

Problems in the last 24 hours

The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (IST)	Number of reports	Baseline
May 27, 6:30 PM GMT+5:30	0	0
May 27, 6:50 PM GMT+5:30	0	0
May 27, 7:10 PM GMT+5:30	0	0
May 27, 7:30 PM GMT+5:30	0	0
May 27, 7:50 PM GMT+5:30	0	0
May 27, 8:10 PM GMT+5:30	0	0
May 27, 8:30 PM GMT+5:30	0	0
May 27, 8:50 PM GMT+5:30	0	0
May 27, 9:10 PM GMT+5:30	0	0
May 27, 9:30 PM GMT+5:30	0	0
May 27, 9:50 PM GMT+5:30	0	0
May 27, 10:10 PM GMT+5:30	0	0
May 27, 10:30 PM GMT+5:30	0	0
May 27, 10:50 PM GMT+5:30	0	0
May 27, 11:10 PM GMT+5:30	0	0
May 27, 11:30 PM GMT+5:30	0	0
May 27, 11:50 PM GMT+5:30	0	0
May 28, 12:10 AM GMT+5:30	0	0
May 28, 12:30 AM GMT+5:30	0	0
May 28, 12:50 AM GMT+5:30	0	0
May 28, 1:10 AM GMT+5:30	0	0
May 28, 1:30 AM GMT+5:30	0	0
May 28, 1:50 AM GMT+5:30	0	0
May 28, 2:10 AM GMT+5:30	0	0
May 28, 2:30 AM GMT+5:30	0	0
May 28, 2:50 AM GMT+5:30	0	0
May 28, 3:10 AM GMT+5:30	0	0
May 28, 3:30 AM GMT+5:30	0	0
May 28, 3:50 AM GMT+5:30	0	0
May 28, 4:10 AM GMT+5:30	0	0
May 28, 4:30 AM GMT+5:30	0	0
May 28, 4:50 AM GMT+5:30	0	0
May 28, 5:10 AM GMT+5:30	0	0
May 28, 5:30 AM GMT+5:30	0	0
May 28, 5:50 AM GMT+5:30	0	0
May 28, 6:10 AM GMT+5:30	0	0
May 28, 6:30 AM GMT+5:30	0	0
May 28, 6:50 AM GMT+5:30	0	0
May 28, 7:10 AM GMT+5:30	0	0
May 28, 7:30 AM GMT+5:30	0	0
May 28, 7:50 AM GMT+5:30	0	0
May 28, 8:10 AM GMT+5:30	0	0
May 28, 8:30 AM GMT+5:30	0	0
May 28, 8:50 AM GMT+5:30	0	0
May 28, 9:10 AM GMT+5:30	0	0
May 28, 9:30 AM GMT+5:30	0	0
May 28, 9:50 AM GMT+5:30	0	0
May 28, 10:10 AM GMT+5:30	0	0
May 28, 10:30 AM GMT+5:30	0	0
May 28, 10:50 AM GMT+5:30	0	0
May 28, 11:10 AM GMT+5:30	0	0
May 28, 11:30 AM GMT+5:30	0	0
May 28, 11:50 AM GMT+5:30	0	0
May 28, 12:10 PM GMT+5:30	0	0
May 28, 12:30 PM GMT+5:30	0	0
May 28, 12:50 PM GMT+5:30	0	0
May 28, 1:10 PM GMT+5:30	0	0
May 28, 1:30 PM GMT+5:30	0	0
May 28, 1:50 PM GMT+5:30	0	0
May 28, 2:10 PM GMT+5:30	0	0
May 28, 2:30 PM GMT+5:30	0	0
May 28, 2:50 PM GMT+5:30	0	0
May 28, 3:10 PM GMT+5:30	0	0
May 28, 3:30 PM GMT+5:30	0	0
May 28, 3:50 PM GMT+5:30	0	0
May 28, 4:10 PM GMT+5:30	0	0
May 28, 4:30 PM GMT+5:30	0	0
May 28, 4:50 PM GMT+5:30	0	0
May 28, 5:10 PM GMT+5:30	0	0
May 28, 5:30 PM GMT+5:30	0	0
May 28, 5:50 PM GMT+5:30	0	0
May 28, 6:10 PM GMT+5:30	0	0
May 28, 6:30 PM GMT+5:30	0	0

At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Garmin Connect users through our website.

Errors (28%)
Website Down (24%)
Sign in (14%)
App Crashing (14%)
Device Failure (14%)
Online Features (7%)

Live Outage Map

The most recent Garmin Connect outage reports came from the following cities:

City	Problem Type	Report Time
Annecy	Website Down	3 days ago
Quimper	Website Down	8 days ago
Paris	App Crashing	9 days ago
Township of Evan	Errors	9 days ago
Paris	Device Failure	11 days ago
Paris	Sign in	12 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

Jeanette Smith (@jeanettemiami) reported 7 seconds ago
And on this day, @fitbit died. It was a slow death - first came the email, then came the #challenges & the last gasp of #groups. Then the pain as thousands upon thousands fled as fitbit died in ignominy, mourned by many & then simply forgotten as @apple & @GarminFitness rejoiced.
My Marathon Journey (@Marathons4Kids) reported 11 minutes ago
@GustavoKayakero @Garmin @GarminFitness That might solve the problem
Francisco (@francrubio) reported 11 minutes ago
Font size on @Garmin Instinct 2 glances is way too small and non-adj, making it nearly unreadable , especially those +40 or visual impairments. This is a clear accessibility issue for a premium watch. @GarminFitness, please add size cust/bring back single widget view! #Instinct2
Will.Im.Not (@deanlooby2k10) reported 12 minutes ago
The worst thing about @Apple Watch is when it’s pissing rain you can’t stop your run with the screen being so WET, I love @Strava I think @GarminFitness I’ll upgrade too!
AC (@TheStroBro) reported 16 minutes ago
@GarminFitness Fitness age is now 30, did two lifts this week so it had a marginal negative effect on the running due to soreness even though it was limited reps. It was still the first time I've done those movements under load since August. Sunday as a recovery day should help.
Ken harrison (@Kenharrison99) reported 17 minutes ago
@mikeoniron @GarminFitness garmin seems to be a problem, sleep without. Train better w! Apple Ultra and Polar H-10. My feel is more accurate than the garmin .
iona Butler (@iona71) reported 19 minutes ago
@GarminFitness I do have another issue (this is day two of using my new Garmin) I cant get the wrist gesture to work. the mode is always on and the sensitivity is set to high but it still doesn't activate when I raise my wrist. Can you help please?
DDigger (@nickc33333) reported 20 minutes ago
@GarminFitness Connect appears to be down. ETA on it being reinstated?
murph (@BostonLooper) reported 21 minutes ago
Apple Watch SE is officially in the trash - died ~60% of the way through a half marathon yesterday, @GarminFitness here I come
Satyarup Siddhanta (@SatyarupS) reported 23 minutes ago
@GarminFitness @amazonIN @Garmin received used product previously opened product from Amazon india. No option to return in amazon . Can u please help? #duped #amazon
RunGap (@rungapapp) reported 24 minutes ago
@jedimama @GarminFitness This issue will be fixed in the next update that I expect to reach the App Store within the next few days. In the mean time you can open the workout in RunGap and share it to Garmin a second time to update the title.
Stanfield Capital Management (@itstheotherway) reported 25 minutes ago
@GarminFitness your **** is broken rn. direct upload from zwift not working. manual upload of .fit file not working.
Stanfield Capital Management (@itstheotherway) reported 28 minutes ago
@GarminFitness your **** is broken rn. direct upload from zwift not working. manual upload of .fit file not working.
Dave (@wanderingdave) reported 28 minutes ago
Help @GarminFitness , make your own and don't you dare pay wall it.
J (@J8099150426777) reported 29 minutes ago
@GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya
atlantaswelder (@atlantaswelder) reported 31 minutes ago
I really despise some commentary from some of these health metrics. @GarminFitness Nothing worse than someone/saying "i don't know if you're gunna make it" ... wtf Fu MF ;$:$4&:$;$/&7$:! F off 🤬 Just tell the me the data. That's all i require. I don't need your baseline
Nathan Kraft (@Thousand__Paths) reported 33 minutes ago
@GarminFitness Please go back to the full red Heart rate metric on the connect app. The line is WAY TOO HARD to see well, and it makes it more difficult to follow trends. Ever hear “If it ain’t broke, don’t fix it.”? It wasn’t broken. Please put it back the way it was.
Amy Hainsworth (@amyhainsworth) reported 36 minutes ago
Heyo @GarminFitness is anyone working your support phone lines today? I’ve been on hold for 52 minutes for an issue with a Decent, much longer than the 13 minute estimate.
Ben (@TumoLPK) reported 37 minutes ago
@GarminUK @GarminFitness hi, my altimeter on my forerunner 255s has stopped working altogether for the past week. I’ve followed your tips online and it’s made no difference. Looks like a lot of people have experienced the same issue. How can I sort please?
Melanie J (@only_little) reported 37 minutes ago
@LadySayFuckALot @Garmin @GarminFitness I would be interested to know if they reply. Worst customer “service” ever. Love my watch but hate that you can never ask them anything 😢
Bean & Bean Cotton (@Bean_Cotton) reported 39 minutes ago
@GarminFitness Is it possible to change the Connect calorie display back to the previous version? The new update now takes me directly to the worst version of MFP. I miss the simple display.
erin link (@TennislinkE) reported 39 minutes ago
@GarminFitness my charging cable melted my port and fried my Vivoactive 3 is there any fix?
Jeff Chastain (@possejeff) reported 41 minutes ago
@COROSGlobal please fix your app. Having to do rain dances and trick my activities to sync to @Strava is why I left @GarminFitness
Cutthroat (@3x5Floyd) reported 43 minutes ago
@Garmin @GarminFitness please buy @Strava their new pricing debacle appears to be a sign of struggles. Perhaps their tech can help you fix your software.
Stanfield Capital Management (@itstheotherway) reported 43 minutes ago
@GarminFitness your **** is broken rn. direct upload from zwift not working. manual upload of .fit file not working.
Tim Kettenring (@timkettenring) reported 45 minutes ago
@Jefffeldman I’m not sure tbh but what I do know is that all the marketing around wearables and “recovery” products is largely based on making people feel good (or bad @GarminFitness) and making them think they need to “recover” from something nebulous - which has then led to this proliferation of “recovery” protocols 🙄
Stanfield Capital Management (@itstheotherway) reported 47 minutes ago
@GarminFitness your **** is broken rn. direct upload from zwift not working. manual upload of .fit file not working.
Trashatarian (@Trashatarian) reported 49 minutes ago
Absolutely do NOT buy a @GarminFitness watch. The charging system is AWFUL. I have a Venu 2S and I'm on my 3rd charging cable in 3 yrs cause the pins keep breaking off. The best they offer is 50% off their garbage charging cable. I'll never buy another until they fix this tech
acdaisy (@acdaisy_) reported 54 minutes ago
@GarminFitness @Garmin I have a newer (June 25) device that the heart rate tracking does not consistently work. I reach out to support and I get the run around each time and still have a device that doesn't consistently work. Is there anyone that can help?
Florence Sharts (@shan_tahs) reported 54 minutes ago
@GarminFitness hi. My garmin 955 solar seems to have a bad battery. I fully charged it sunday night and im already down at 20%. Is there something that can be done?