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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Garmin Connect users through our website.
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Website Down (29%)
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Online Features (27%)
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App Crashing (16%)
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Sign in (14%)
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Errors (7%)
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Device Failure (7%)
Live Outage Map
The most recent Garmin Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chepstow |
Online Features | |
 Marriottsville |
Device Failure | |
 Deyvillers |
App Crashing | |
 Genève |
Website Down | |
| Glasgow |
App Crashing | |
| Albi |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew MacDonald
(@RevMacTO) reported
@Garmin @GarminFitness I keep getting emails telling me to sign in to my account or it will be deleted. I have signed in. Several times. Are these emails legit? And if so, what magical way must I sign in so that my account is not deleted?
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Rev James Bissett
(@Revinthenorth) reported
How accurate is the spO² measurement on a @GarminFitness forerunner 245? Last night my average %age was 95, dipping down to 85. The @BootsUK oximeter reading is consistently 97%. I had Covid in February. Should I be worried?
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Tweet&delete ©Profile is a art literature piece
(@DotLive_1) reported
But I could not set the clock myself, since my brain cannot focus after #covid @garmin @GarminFitness, without help I would not have been able to set the clock. Just saying, u have usability issues…
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André Caride
(@caride_andre) reported
@GarminFitness When garmin will fix the bug on Fenix 6x pro? The animated workout don't work!
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Tweet&delete ©Profile is a art literature piece
(@DotLive_1) reported
Sorry, but ur gear needs improvement, my @garminfitness watch tells me 2 go at it in Swedish,but I have just been to the physio therapeut & trained at a gym and just sat down after showering. It doesn’t count all steps either 4 a handicapped person, which is discrimating @usagov.
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LindaC2021
(@dallasandcowboy) reported
@GarminFitness Thanks - it seemed to fix all by itself after a few days. Appreciate the response! 👍🏻
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Bogdan
(@bciubotaru) reported
@GarminFitness I had a bad experience with my new Tactix 7 Pro, just bought 5 days ago. It keeps randomly restarting & even after hard reset. The local reseller said I have to send it to repair/service - which is a horrible idea for a new and expensive watch. Please help.
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Truth can't be long hidden
(@ScienceTrained) reported
@Garmin @GarminFitness Garmin is a piece of **** company. I bought a Fenix 6X Pro Solar just 16 months ago, went for open water dive, didn't go below 6 feet. It's dead now. Garmin refuse to provide to new replacement. They are saying they will give me used one. Never buy Garmin
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Corinna 💚🌈
(@CALCocoReads) reported
@karriesoo @GarminFitness @BMOVanMarathon Oh ****! I hope it works with the reset!
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Florence Sharts
(@shan_tahs) reported
@GarminFitness You can look into them. I can send them back. But the problem is they work for a few months and then stop, eat multiple batteries, and I have to go through the process of removing and re-adding them. This seems to be a systemic issue.
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Keane Li
(@keaneli) reported
@lalasoo @GarminFitness That lasts longer than @fitbit devices. Had my Charge 3 for a year or two and I can’t read the screen anymore. My mom’s went blank a year ago. I was the biggest supporter of Fitbit, but now I’m not so sure. They’ll probably send a coupon to buy a new one, but that doesn’t help.
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Victor Haslo
(@supresmooth) reported
@GarminFitness I also downloaded Garmin Express and updated the watch's version, since I can't do that through the app due to the connectivity issue. That did not resolve it, either.
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Christine Bader
(@christinebader) reported
@GarminFitness My Forerunner 45S hasn't been able to connect with my phone since the update a few days ago. I've disconnected, restarted...and I see on the interwebs others are having the same problem. Help?
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Ⓜⓘⓝⓓ ⓣⓗⓔ Ⓖⓐⓟ
(@georgev27) reported
@Garmin @GarminFitness a heads up that you were changing the heart rate widget in Connect would have been nice instead of the time I wasted trying to figure out what my issue was.
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Simon Britten
(@SimonInCHC) reported
@GarminFitness my FR45 gesture-activated backlighting is hypersensitive and jamming on 100% of the time I'm running, which is killing my battery life. Only an issue since updating to v5.10, I think. Is this a known issue?
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Andy Berens
(@akberens) reported
It’s pretty obvious that nobody at @GarminFitness knows how to integrate with Apple Health. It isn’t even a good attempt. Why did you even bother? That’s how bad it is! Thank god you dont so do anything with payments!l #uberFail #Failure @Garmin
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Victor Haslo
(@supresmooth) reported
@GarminFitness I also downloaded Garmin Express and updated the watch's version, since I can't do that through the app due to the connectivity issue. That did not resolve it, either.
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Aaron McLachlan
(@canonshooter17) reported
@MsBehavior @GarminFitness @MyFitnessPal Not working for me either this weekend.. somethings up..
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Victor Haslo
(@supresmooth) reported
@GarminFitness Well, the Google Play Store must not have it, because it doesn't give me the option to update the app any further. How about what version are you talking about? Being more specific might help.
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Houman Agahi
(@houman_ag) reported
It's funny how I was having a hard time deciding between buying a @GarminFitness watch and a @fitbit. Then I remembered that @Google had bought Fitbit. So now it's going to be either a Garmin sports watch or a garbage bag wrapped around my wrist.
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natasha.
(@nhughes1020) reported
@GarminFitness Bad news. The face of little buddy’s watch fell out again 😩 99% sure it’s in the yard, but it’s a big yard. Any way to try to track it or anything?
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LUKE BΞATTY
(@luke_beatty) reported
My @wahoofitness Roam has stopped taking a charge. Their customer support is garbage. Going to switch to a @GarminFitness Edge or @hammerheadrides Karoo... What's the move? #powermeter #gps
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Monica Brady
(@MonicaFSF) reported
So.. if you have a product.. with a known issue, and you don't notify customers... then tell them they have to pay for a new device because it's out of warranty, but still affected .. started by an update YOU set out... seems shady... I'm looking at you @GarminFitness
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Mat Sherlock
(@matsher75) reported
Nice one @GarminUK @GarminFitness @Garmin kept fobbing me off with empty promises of a fix that never came and you’ve now wasted all my warranty and the store won’t take that heap of rubbish #fenix6S back. 👏👏👏
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Graham➡️TFS
(@Graham_Engineer) reported
You never notice the smallest things until they're gone. See: the tiny band keeper on your watch. This is the second time mine has broken on my FR945 in ~2.5 yrs, but props to @GarminFitness, I called their phone # and they're shipping out a new one for free next business day.
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Patrick Garcia |🖖🎨📷
(@patgarci) reported
Hmm it seem my Garmin Connect cant seem to sync with my fitness pal. Is it an issue on both sides? One or the other? Please help this has been a issue for me for the past few days now @GarminFitness @MyFitnessPal #myfitnesspal #GarminConnect
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André Caride
(@caride_andre) reported
@GarminFitness When garmin will fix the bug on Fenix 6x pro? The animated workouts don't work!
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nonamedrop
(@runningsub4) reported
.@GarminFitness was just notified of an outage ?
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André Caride
(@caride_andre) reported
@GarminFitness When garmin will fix the bug on Fenix 6x pro? The animated workouts don't work!
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André Caride
(@caride_andre) reported
@GarminFitness @NCrunnerjacky When garmin will fix the bug on Fenix 6x pro? The animated workouts don't work!