Garmin Connect status: device issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Problems in the last 24 hours
The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Garmin Connect users through our website.
- Website Down (26%)
- App Crashing (22%)
- Errors (17%)
- Device Failure (17%)
- Online Features (9%)
- Sign in (9%)
Live Outage Map
The most recent Garmin Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Argent-sur-Sauldre
|
Device Failure | 13 days ago |
|
Paris
|
App Crashing | 16 days ago |
|
Saint-Étienne
|
App Crashing | 17 days ago |
|
Lyon
|
Website Down | 22 days ago |
|
Paris
|
Device Failure | 24 days ago |
 Ottawa
|
Website Down | 27 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
-
AaeJay (@AaeJay2008) reported@Garmin @GarminFitness 2. My watch has been with you for over a week. No updates until I contact you. Its a simple fix but every time I look for support, your agents say they will escalate it and then drop out of the chat. I have the screen recording as proof if you want.
-
Hari Ganti (@FalxFour) reported@GarminFitness I think there's an issue syncing to @MyFitnessPal right now...
-
erin link (@TennislinkE) reported@GarminFitness my charging cable melted my port and fried my Vivoactive 3 is there any fix?
-
John Straumann (@JohnStraumann) reported@GarminFitness Thanks for the reply, I tried all that multiple times. I bet there is an error in the firmware and/or software that controls the BLE connectivity.
-
kevin duquette (@kevinduquette) reported@GarminFitness i know this doesn't do anything, but i bought a vívoactive® 3 Music and it's the biggest piece of **** and waste of my money all time. doesn't even stay charged for a few hours with all the services disabled. like, it can't even just be a watch. i hate it.
-
BillyJoeRayJimBob Blue Check Mark 😜 (@BillyJoeRayJim1) reportedanyone else's @GarminFitness @garmin watch 6 minutes slow?
-
J (@J8099150426777) reported@GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya
-
Froglet 🐸 (@froglet80) reported@amymitchellart @GarminFitness @scrippsresearch i put a couple drops of superglue on where it snaps into the band when that **** happened to me (luckily in my cabin, i'd never have found it otherwise) lol also there are FAR BETTER styles of bands for long term wear on amazon. i don't even use it anymore, if anyone in our community needs one HMU, just pay shipping and if you want to donate extra thats cool
-
CT (@CarlJTaylor23) reported@GarminUK @GarminFitness - disappointed that my Forerunner 965 has broken after less than 3 years and the option is to buy a refurbished device at a price of £155. I expect a £600 watch to last longer than it has, especially as it’s not worn all day / everyday.
-
Father Mo (28-22-3) (@1of6Pansfans) reported@GarminFitness fix your app
-
Marilu Carvallo (@MariluCarvallo) reported@GarminFitness I own two Scales S2, one home and other for my beach house, why I dont get all the information on my second scale? I find it absourd. Fix that please, both under my Garmin account.
-
Dalton DeVore (@livestrong829) reportedThe @GarminFitness venu 3 is by far the biggest piece of **** I’ve ever purchased.
-
Jeff Chastain (@possejeff) reported@COROSGlobal please fix your app. Having to do rain dances and trick my activities to sync to @Strava is why I left @GarminFitness
-
murph (@BostonLooper) reportedApple Watch SE is officially in the trash - died ~60% of the way through a half marathon yesterday, @GarminFitness here I come
-
DDigger (@nickc33333) reported@GarminFitness Connect appears to be down. ETA on it being reinstated?
-
Serah Mwihaki (@mwihakiwanjeri) reported@GarminFitness My Garmin Solar Instinct keeps going off and won’t turn back on unless connected to power. The battery is fully charged. What could be the issue?
-
murph (@BostonLooper) reportedApple Watch SE is officially in the trash - died ~60% of the way through a half marathon yesterday, @GarminFitness here I come
-
Brian Tafel (@briantafel) reportedHi @GarminFitness could you please fix the VO2 max / Apple Health integration that thousands of us serious runners have been asking for? It feels like hubris. I’m looking srsly at Apple Watch Ultra knowing my hard work shows up across health apps. 🙏🏼🤞🏼
-
Aaron Lassiter 🌵 (@aaron_lassiter) reported@GarminFitness Stop forcing the useless "estimated distance" for timed runs on us. That garbage does nothing positive and whatever project lead was in charge of it should have to publicly apologize for not building in an option to toggle it off.
-
Stanfield Capital Management (@itstheotherway) reported@GarminFitness your **** is broken rn. direct upload from zwift not working. manual upload of .fit file not working.
-
Pete (@frontieruk) reportedCancelled my @Strava subscription, will be sad not tracking with my @GarminFitness & @wahoofitness devices in the same place but **** childish practices because it’s twice in a year strava has thrown tantrums
-
TrackBiteX (@TrackBiteX) reported@voodooobear @GarminFitness MyFitnessPal charging you to log calories is like a grocery store making you pay just to write down your own shopping list.
-
Steph Strange (@Sstrange_2708) reported@GarminUK @GarminFitness, will you be looking at a buggy/stroller setting in activities? Having to put my watch in my pocket defeats the object of it and pushing one handed is not ideal off road. It's a real bug bear with myself and active friends #vivoactive3 #activeparents
-
Brahma N (@brahma_n) reported1/n This is my 15th year with @GarminFitness watches and they still can’t get software right. Their watches are twice the price of apple watches but their software can’t get basics right. @Garmin coach workouts don’t sync with the watch, an issue reported on Reddit and Garmin forums for years. There are hundreds of threads -
-
J (@J8099150426777) reported@GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya
-
Speaker 25 (@rodtrent) reported@Garmin sync for @SmashrunHQ is broken too after Garmin's Oauth changes last week. How long will this last? @GarminFitness
-
Henri Helvetica 🇭🇹 👨🏾🚀 🚀 (@HenriHelvetica) reported@marcelfahle @pepicrft @GarminFitness I'm on a 945 LTE. But I had (still have) a 230 that lasted 6yrs. The only issue is that the battery charge only lasts 1 day (yes, that's the downfall). The screen also had a small group of dead pixels, but still works totally as intended. in 6yrs, took it off only to charge. 💯
-
Amy Hainsworth (@amyhainsworth) reportedHeyo @GarminFitness is anyone working your support phone lines today? I’ve been on hold for 52 minutes for an issue with a Decent, much longer than the 13 minute estimate.
-
Trashatarian (@Trashatarian) reportedAbsolutely do NOT buy a @GarminFitness watch. The charging system is AWFUL. I have a Venu 2S and I'm on my 3rd charging cable in 3 yrs cause the pins keep breaking off. The best they offer is 50% off their garbage charging cable. I'll never buy another until they fix this tech
-
Mark Milligan (@MarkMilliganDPT) reportedOk @GarminFitness users. Need some tech problem solving. Turn on Fenix 5. Start jogging, heart rate is not accurate. Stop mid run cause it is frustrating. Stop Garmin. Turn off and back on. Put on wrist, heart rate is accurate. Software is up to date. Please help! #running