Garmin Connect status: device issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

Problems in the last 24 hours

The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (IST)	Number of reports	Baseline
Apr 11, 5:50 AM GMT+5:30	0	0
Apr 11, 6:10 AM GMT+5:30	0	0
Apr 11, 6:30 AM GMT+5:30	0	0
Apr 11, 6:50 AM GMT+5:30	0	0
Apr 11, 7:10 AM GMT+5:30	0	0
Apr 11, 7:30 AM GMT+5:30	0	0
Apr 11, 7:50 AM GMT+5:30	0	0
Apr 11, 8:10 AM GMT+5:30	0	0
Apr 11, 8:30 AM GMT+5:30	0	0
Apr 11, 8:50 AM GMT+5:30	0	0
Apr 11, 9:10 AM GMT+5:30	0	0
Apr 11, 9:30 AM GMT+5:30	0	0
Apr 11, 9:50 AM GMT+5:30	0	0
Apr 11, 10:10 AM GMT+5:30	0	0
Apr 11, 10:30 AM GMT+5:30	0	0
Apr 11, 10:50 AM GMT+5:30	0	0
Apr 11, 11:10 AM GMT+5:30	0	0
Apr 11, 11:30 AM GMT+5:30	0	0
Apr 11, 11:50 AM GMT+5:30	0	0
Apr 11, 12:10 PM GMT+5:30	0	0
Apr 11, 12:30 PM GMT+5:30	0	0
Apr 11, 12:50 PM GMT+5:30	0	0
Apr 11, 1:10 PM GMT+5:30	0	0
Apr 11, 1:30 PM GMT+5:30	0	0
Apr 11, 1:50 PM GMT+5:30	0	0
Apr 11, 2:10 PM GMT+5:30	0	0
Apr 11, 2:30 PM GMT+5:30	0	0
Apr 11, 2:50 PM GMT+5:30	0	0
Apr 11, 3:10 PM GMT+5:30	0	0
Apr 11, 3:30 PM GMT+5:30	0	0
Apr 11, 3:50 PM GMT+5:30	0	0
Apr 11, 4:10 PM GMT+5:30	0	0
Apr 11, 4:30 PM GMT+5:30	0	0
Apr 11, 4:50 PM GMT+5:30	0	0
Apr 11, 5:10 PM GMT+5:30	0	0
Apr 11, 5:30 PM GMT+5:30	0	0
Apr 11, 5:50 PM GMT+5:30	0	0
Apr 11, 6:10 PM GMT+5:30	0	0
Apr 11, 6:30 PM GMT+5:30	0	0
Apr 11, 6:50 PM GMT+5:30	0	0
Apr 11, 7:10 PM GMT+5:30	0	0
Apr 11, 7:30 PM GMT+5:30	0	0
Apr 11, 7:50 PM GMT+5:30	0	0
Apr 11, 8:10 PM GMT+5:30	0	0
Apr 11, 8:30 PM GMT+5:30	0	0
Apr 11, 8:50 PM GMT+5:30	0	0
Apr 11, 9:10 PM GMT+5:30	0	0
Apr 11, 9:30 PM GMT+5:30	0	0
Apr 11, 9:50 PM GMT+5:30	0	0
Apr 11, 10:10 PM GMT+5:30	0	0
Apr 11, 10:30 PM GMT+5:30	0	0
Apr 11, 10:50 PM GMT+5:30	0	0
Apr 11, 11:10 PM GMT+5:30	0	0
Apr 11, 11:30 PM GMT+5:30	0	0
Apr 11, 11:50 PM GMT+5:30	0	0
Apr 12, 12:10 AM GMT+5:30	0	0
Apr 12, 12:30 AM GMT+5:30	0	0
Apr 12, 12:50 AM GMT+5:30	0	0
Apr 12, 1:10 AM GMT+5:30	0	0
Apr 12, 1:30 AM GMT+5:30	0	0
Apr 12, 1:50 AM GMT+5:30	0	0
Apr 12, 2:10 AM GMT+5:30	0	0
Apr 12, 2:30 AM GMT+5:30	0	0
Apr 12, 2:50 AM GMT+5:30	0	0
Apr 12, 3:10 AM GMT+5:30	0	0
Apr 12, 3:30 AM GMT+5:30	0	0
Apr 12, 3:50 AM GMT+5:30	0	0
Apr 12, 4:10 AM GMT+5:30	0	0
Apr 12, 4:30 AM GMT+5:30	0	0
Apr 12, 4:50 AM GMT+5:30	0	0
Apr 12, 5:10 AM GMT+5:30	0	0
Apr 12, 5:30 AM GMT+5:30	0	0
Apr 12, 5:50 AM GMT+5:30	0	0

At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Garmin Connect users through our website.

Errors (21%)
Device Failure (21%)
Website Down (19%)
Online Features (17%)
App Crashing (15%)
Sign in (6%)

Live Outage Map

The most recent Garmin Connect outage reports came from the following cities:

City	Problem Type	Report Time
Duisburg	Online Features	4 days ago
Marietta	Errors	13 days ago
Anderlecht	Errors	14 days ago
Atlanta	Device Failure	14 days ago
Portsmouth	Website Down	15 days ago
Montréal-la-Cluse	Website Down	16 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

Pranav (@Pranav_) reported 47 seconds ago
hey @Garmin and @GarminFitness I'm unable to enroll my Fenix 7 solar in your beta program. Always errors out, software is stuck on 8.37, can you help?
🇺🇸God Bless America (@CCPmustDie) reported 3 minutes ago
@Garmin @GarminFitness have you realized there are so many exercise not listed in Connect when you're trying to create your own workouts there. Fix it by adding them! And your interface to create workouts sucks. Fix it! Don't just selling crazy expensive smart watches.
Francisco (@francrubio) reported 3 minutes ago
Font size on @Garmin Instinct 2 glances is way too small and non-adj, making it nearly unreadable , especially those +40 or visual impairments. This is a clear accessibility issue for a premium watch. @GarminFitness, please add size cust/bring back single widget view! #Instinct2
Stanfield Capital Management (@itstheotherway) reported 6 minutes ago
@GarminFitness your **** is broken rn. direct upload from zwift not working. manual upload of .fit file not working.
Stanfield Capital Management (@itstheotherway) reported 6 minutes ago
@GarminFitness your **** is broken rn. direct upload from zwift not working. manual upload of .fit file not working.
Benjamin Ponzer (@BPonzer) reported 13 minutes ago
@GarminFitness I spent like 2 hours putting my workouts into your app and now I am doing the 1st one and I can't adjust the weight or reps and your rep counter sucks. How do I fix that???? When I did the generic workout I could adjust reps and weight.
Dostoevsky’s Girl (@saoirse_sikhu) reported 14 minutes ago
I really think there’s something wrong with this watch. How does my HR go down from 110bpm to 80bpm during/after 10 minutes of running??? 2 weeks ago it went as far down as 60 and I was dripping sweat from running. Explain that @GarminFitness ???
J (@J8099150426777) reported 14 minutes ago
@GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya
Sean Underwood (@seanpolice) reported 17 minutes ago
@GarminFitness hello I have the forerunner 735xt. The whole watch face has started to fall out, seems to euro but the whole face falls out..... only couple of years old. Seems poor for such an expensive watch
Dalton DeVore (@livestrong829) reported 22 minutes ago
The @GarminFitness venu 3 is by far the biggest piece of **** I’ve ever purchased.
J (@J8099150426777) reported 25 minutes ago
@GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya
Tone (@goonerlippo) reported 25 minutes ago
@GarminFitness bought a vivoactive5. For 3 weeks it’s been really good- suddenly has disconnected and won’t re connect! Help guide absolutely useless! Haven’t even paid for the thing in full yet! So so disappointed! Won’t buy Garmin again
MrsKillJoy616 (@librarykat) reported 28 minutes ago
@Garmin @GarminFitness Ever since I updated your app a few days ago, my notifications won't consistently send through to my watch. I've had to uninstall and reinstall your app multiple times a day to try to get this basic function to work. I've tried to connect with help over this, but that isn't really working either. I would just like a basic function of my watch to work.
Lopez (@willa_daddy) reported 29 minutes ago
@GarminFitness If I go for a slow jog on a hot day, and my HR goes up, Garmin drops my VO2 max number. If I go out when it’s cool the next day, suddenly I’m more fit and my VO2 goes up. And Garmin is never happy about my training status. You’re like an emotionally abusive partner.
Stanfield Capital Management (@itstheotherway) reported 32 minutes ago
@GarminFitness your **** is broken rn. direct upload from zwift not working. manual upload of .fit file not working.
@al3x@hachyderm.io (@al3xandru) reported 35 minutes ago
@GarminFitness hi, it looks like the last update of the Connect app on iOS is writing a “Walking + Running” record to Health app for the whole 24h; that in addition to normal activity records. Health daily reports are thus broken (double distances). Is this a known issue? TY
Ben (@TumoLPK) reported 36 minutes ago
@GarminFitness @GarminUK I’ve got a HRM Dual that despite connecting to my watch will not read HR. I’ve replaced the battery, tried a different strap, and reset the HRM with no success. Seems to be really common issue online. How do I fix please?
gee spang (@spangger) reported 37 minutes ago
@GarminFitness Enough of the "humour" and fix the fckng software! 24.12 Is a disgrace!
Florence Sharts (@shan_tahs) reported 38 minutes ago
@GarminFitness hi. My garmin 955 solar seems to have a bad battery. I fully charged it sunday night and im already down at 20%. Is there something that can be done?
Michail Sorotos (@Sorotos) reported 41 minutes ago
@GarminFitness stopped synching workouts from @Technogym my run treadmill from the past 2 weeks anyone who can help? I tried already disconnecting and connecting the services 2 times.
Andre (@andreswart916) reported 41 minutes ago
@GarminFitness Hi folks. Forerunner 255 software version 14.13 seems buggy. Data screen font sizes have shrunk. Please advise how to resolve this.
Michael van den Ham (@MVDHcyclocross) reported 44 minutes ago
@JOEknowsPETE @GarminFitness If it ain’t broke, don’t fix it. If it is, do. Applies to watches and fingers.
Stanfield Capital Management (@itstheotherway) reported 48 minutes ago
@GarminFitness your **** is broken rn. direct upload from zwift not working. manual upload of .fit file not working.
Mark Milligan (@MarkMilliganDPT) reported 53 minutes ago
@KellerCaponePhD @GarminFitness Hey Cheryl! Great to hear from you! Oh good call. Will wear chest strap next time and see! Same tightness each time. Sweating does not seem to matter. I tried starting by wetting it to simulate sweat. I even take the watch off and see if it calibrates but that does not help
Jeff Chastain (@possejeff) reported 55 minutes ago
@COROSGlobal please fix your app. Having to do rain dances and trick my activities to sync to @Strava is why I left @GarminFitness
murph (@BostonLooper) reported 55 minutes ago
Apple Watch SE is officially in the trash - died ~60% of the way through a half marathon yesterday, @GarminFitness here I come
Nathan Kraft (@Thousand__Paths) reported 56 minutes ago
@GarminFitness Please go back to the full red Heart rate metric on the connect app. The line is WAY TOO HARD to see well, and it makes it more difficult to follow trends. Ever hear “If it ain’t broke, don’t fix it.”? It wasn’t broken. Please put it back the way it was.
Uğur Karaman (@karamanugur1) reported 58 minutes ago
@GarminFitness hello, my vivoactive 5 is having completely dark screen time to time for hours. I am disappointed that I am having this major problem. Battery is almost full. Any troubleshooting? Would you care to help as I am trying to reach you?
Dr. Kate (@KateERyan) reported 58 minutes ago
@MarkMilliganDPT @GarminFitness I think the wrist heart rate sensor is just kind of buggy. I’m in the Fenix 6 now, but occasionally I go through periods of getting a lot of false abnormally high heart rate alerts, and either restarting or updating the software will resolve it.
Laura Perttula (@LauraPerttula) reported 58 minutes ago
.@GarminFitness @Garmin is there a reason why the "confidence" metric is even in your 5K Garmin Coach plan? Can I just run without you ranking whether you think I'm going to be successful? I do not find it helpful or motivating. I'm a longtime, but slow, runner rebuilding.