Garmin Connect status: device issues and outage reports

Problems in the last 24 hours

Garmin Connect signals over the past 24 hours. The dashed line is the service-wide baseline used to detect unusual activity.

• Service-wide signals
• Service-wide baseline

Most Reported Problems

The following are the most recent problems reported by Garmin Connect users through our website.

• Errors (38%)
• Online Features (31%)
• App Crashing (15%)
• Sign in (8%)
• Device Failure (8%)

Live Outage Map

The most recent Garmin Connect outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Online Features	3 days ago
Étalans	App Crashing	19 days ago
Colombes	Errors	29 days ago
Marseille	Errors	1 month ago
Riudecanyes	App Crashing	1 month ago
Melbourne	Sign in	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Josh Lane (@joshlane34) reported 0 seconds ago

  @Garmin @GarminFitness A UX recommendation for your watches. If I forget to save my sleep activity in the morning before heading out on my run, my watch spends my whole run asking me if I want to save my sleep activity or dismiss the notification. It takes over my running display so none of my running data is readable. If I dismiss the notification, it takes me back to my normal watch face and I need to click multiple times to get back into my activity. And, within a minute or two the notification comes back anyway and the cycle repeats. If I click save, it almost always takes longer than my run to actually save the activity. My screen is frozen with "Saving" and the circling green indicator around the edges. I am unable to see my running data panels. I'm unable to pause a run, hit a lap timer, anything. It's just stuck on Saving. Today, it gave me "Saving" for the last 3 miles of my run, for the 10 minutes I spent cooling down and drinking water, and now still for the time it's taken me to write this suggestion. Basically, if I forget to save my sleep activity, and ensure that I've full dismissed the sleep activity, before my run then my watch is unusable. I assume these are both bugs. If so, please add them to your list to fix if they're not already there. If they're not bugs and they're intended workflow, I have a few suggestions. 1. Dismissing the notification should dismiss it until after the current in-progress activity ends. 2. Dismissing the notification should take you back to the current in-progress activity. 3. Click "Save Activity" shouldn't cause the watch to lock up for an excessive amount of time. It should either save in the background if it takes a while, or save faster. Or, if neither of those is possible, it shouldn't be an option at all until after the current activity ends. 4. Prompt to save the previous unsaved activity once, before the new activity starts. 5. If none of the above are impossible, just suppress the whole interaction until there are no other in-progress activities. Thanks!

• 
  J. (Hrebinka) Shanahan 🇺🇦 🇸🇪 (@Enceladosaurus) reported 3 minutes ago

  Tbh I feel a bit misled by all of the articles claiming the @GarminFitness Forerunner 955 was the best fitness watch ever. I read SO many articles & did research before buying. To end up with something so poorly performing, slow, and buggy? Did we buy the same watch!?

• 
  Brian (@FreeNJ3434) reported 4 minutes ago

  @Roadman_Podcast No. BUT we should care about products that are absolute garbage like the new Garmin 820 Radar. It does not work on group rides. Both Garmin radars made before did. The wahoo radar does. How could Garmin put out such an inferior product. @GarminFitness

• 
  Dalton DeVore (@livestrong829) reported 7 minutes ago

  The @GarminFitness venu 3 is by far the biggest piece of **** I’ve ever purchased.

• 
  Chris Martin (@CMartin9496) reported 7 minutes ago

  @Garmin @GarminFitness My Garmin 945 will not connect to my home wi fi. Is this a known error? It worked fine until today. I”ve installed and attempted to reinstall several times on my watch and the Garmin connevt app and it will not work

• 
  Dave (@mad_hominem) reported 8 minutes ago

  @GarminFitness @Spotify having to suddenly spend 15 minutes reauthorising my music when I want to run on my lunch break is a seriously poor UX. Please sort this out.

• 
  Wrecky Carmichael (@KewellBeans) reported 17 minutes ago

  @Garmin @GarminFitness your service rep, Sarah, who assisted me today with my Garmin Connect coaching plan issue was phenomenal! Give that girl a raise!

• 
  Trashatarian (@Trashatarian) reported 18 minutes ago

  Absolutely do NOT buy a @GarminFitness watch. The charging system is AWFUL. I have a Venu 2S and I'm on my 3rd charging cable in 3 yrs cause the pins keep breaking off. The best they offer is 50% off their garbage charging cable. I'll never buy another until they fix this tech

• 
  c: (@MrBeatThatAs) reported 19 minutes ago

  @herculysee @GarminFitness Would be cool to get a herc @GarminFitness review. Too bad my goat doesnt have one anymore😔

• 
  Florence Sharts (@shan_tahs) reported 21 minutes ago

  @GarminFitness your Twitter rep is refusing to help me bc they cant find my account despite giving the email, and your idiot on your customer service person kept asking me to access my my watch after being told 3 separate times I do not have it.

• 
  Stanfield Capital Management (@itstheotherway) reported 21 minutes ago

  @GarminFitness your **** is broken rn. direct upload from zwift not working. manual upload of .fit file not working.

• 
  Battiatus (@_battiatus) reported 21 minutes ago

  @Garmin @GarminFitness after almost two years my Fenix 5S Plus became faulty and luckily it was still under warranty and I got a replacement. Now we're two years later and it's broken again and I need to spend $180 for another replacement. What should I do ? (1/2)

• 
  Giles P. Croft (@gpcroft) reported 21 minutes ago

  Grrr, after years of syncing Routes effortlessly from Strava, my @Garmin Edge 530 will no longer receive new Courses, by any means: iOS app, Garmin Express, USB connection, Send to device via Connect on Web – *nothing* gets them on there! Help @GarminFitness!

• 
  Stanfield Capital Management (@itstheotherway) reported 23 minutes ago

  @GarminFitness your **** is broken rn. direct upload from zwift not working. manual upload of .fit file not working.

• 
  John Straumann (@JohnStraumann) reported 30 minutes ago

  @GarminFitness Thanks for the reply, I tried all that multiple times. I bet there is an error in the firmware and/or software that controls the BLE connectivity.

• 
  Andre (@andreswart916) reported 33 minutes ago

  @GarminFitness Hi Folks. Please help resolve. Forerunner 255 data screen font has shrunk on Version 14.13

• 
  Trashatarian (@Trashatarian) reported 34 minutes ago

  Absolutely do NOT buy a @GarminFitness watch. The charging system is AWFUL. I have a Venu 2S and I'm on my 3rd charging cable in 3 yrs cause the pins keep breaking off. The best they offer is 50% off their garbage charging cable. I'll never buy another until they fix this tech

• 
  Aaron Lassiter 🌵 (@aaron_lassiter) reported 38 minutes ago

  @GarminFitness Stop forcing the useless "estimated distance" for timed runs on us. That garbage does nothing positive and whatever project lead was in charge of it should have to publicly apologize for not building in an option to toggle it off.

• 
  Sarah (@pixistik04) reported 41 minutes ago

  @GarminFitness To my knowledge, my account is not active under the email they have emailed. It was transferred to another email as when I login that is where I see my devices. Why am I getting emails to an old email?

• 
  J (@J8099150426777) reported 43 minutes ago

  @GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya

• 
  Chris Manc (@ChrisManc9) reported 46 minutes ago

  @GarminFitness I'm shocked and annoyed that Garmin is trashing up the app that syncs with my venue 2s. I have to scroll down or x it out to see my data. Grrrr. It is getting old but I won't be replacing it with another Garmin device.

• 
  Jake Rampart (@JakeRampart) reported 49 minutes ago

  Can @fitbit @FitbitSupport please help me understand why I have called your helpline over 15 times and my versa 4 still doesn’t work at all??? What a complete joke!!!! @GarminFitness here I come!

• 
  Speaker 25 (@rodtrent) reported 49 minutes ago

  @Garmin sync for @SmashrunHQ is broken too after Garmin's Oauth changes last week. How long will this last? @GarminFitness

• 
  AaeJay (@AaeJay2008) reported 51 minutes ago

  @Garmin @GarminFitness 1. what's up with your poor customer service? How many times do I need to contact you for support. You told me my Forerunner 165 has a known battery issue and will exchange it out. I was promised next day shipping on the exchange. My watch has been with

• 
  Serah Mwihaki (@mwihakiwanjeri) reported 53 minutes ago

  @GarminFitness My Garmin Solar Instinct keeps going off and won’t turn back on unless connected to power. The battery is fully charged. What could be the issue?

• 
  J (@J8099150426777) reported 54 minutes ago

  @GMHikaru @GarminFitness That is not even the worst of it, he is still making accusations against Danya

• 
  Curren Dewan (@LamarJacksonMV) reported 55 minutes ago

  **** this garbage @Apple watch. What a waste of money. @GarminFitness send me a promo code. My iPhone ******* sucks too tbh

• 
  Ken harrison (@Kenharrison99) reported 55 minutes ago

  @mikeoniron @GarminFitness garmin seems to be a problem, sleep without. Train better w! Apple Ultra and Polar H-10. My feel is more accurate than the garmin .

• 
  Stanfield Capital Management (@itstheotherway) reported 56 minutes ago

  @GarminFitness your **** is broken rn. direct upload from zwift not working. manual upload of .fit file not working.

• 
  murph (@BostonLooper) reported 58 minutes ago

  Apple Watch SE is officially in the trash - died ~60% of the way through a half marathon yesterday, @GarminFitness here I come