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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Garmin Connect users through our website.
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Website Down (31%)
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Online Features (21%)
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App Crashing (15%)
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Device Failure (12%)
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Sign in (11%)
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Errors (10%)
Live Outage Map
The most recent Garmin Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hettenshausen |
Sign in | |
 Lixheim |
Website Down | |
| Paris |
Errors | |
| Tours |
Device Failure | |
| Jarny |
Online Features | |
| Jarrie |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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vinay
(@vinaygauchwal) reported
@Garmin @GarminFitness hi have purchased garmin 45 series watch and i am facing battery issue as i am not using GPS and its give me only 1 day btry usage.
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JMHeffren
(@JMHeffren) reported
@GarminFitness your virtual partner is the worst! Suffered a catastrophic tire failure on today's ride and the SOB rode on without checking to see if I could continue. 😜
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James G
(@isny) reported
@GarminFitness updated Garmin connect and now i can't talk to my edge 25. Anyone else having this problem?
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Anna Lenti
(@bananalentils) reported
@GarminFitness my forerunner watch did not seem to survive the latest update. Even though it is clearly connected to my phone bc I’m receiving notifications the screen is frozen on the little transferring data icon. Restarting doesn’t work. Help?
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Pranav
(@Pranav_) reported
@GarminFitness The issue seems to have resolved itself, when I wrote this tweet my device was brand new out of the box. I think the bank needed some breaking in. All good now!
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Brent C. Wilson
(@MrWilson) reported
@GarminFitness I have DM'd a few times in the past. It's the same problem as always: the cable doesn't make a good connection to the watch. I've had 7 cables over the lifespan of this watch -- 4 Garmin, 3 third-party. They all flake out eventually.
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Steven Hanning
(@Hanning22) reported
.@Garmin @GarminFitness any reason why all your charges are so bad? Nearly as bad as iPhone charges
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Florian Bruhin
(@the_compiler) reported
@Garmin @GarminFitness @letsencrypt To add insult to injury: With Wireshark, I see an "Unknown CA" TLS alert from the watch. Their API for HTTP requests does have a -1001 error code for "secure connection required" (which at least seems to be *somewhat* of a match), but what does it return? A HTTP 404 error. 🤬
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WB
(@tortadetortuga) reported
In contrast, ages ago when I had an issue with one of our Garmins, it was two minutes on the phone with a customer service agent to get resolution on the issue. Never buying a non-@GarminFitness watch again.
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JMHeffren
(@JMHeffren) reported
@GarminFitness The most recent map update seems to have corrected the problem.
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Mark Cannon
(@arkiema) reported
@killianbyrne @GarminFitness Did you get the 955 in the end Killian? I got the solar version a couple of weeks ago, very impressive except the watch face freezes randomly, a simple button press readjusts the time lag but still annoying. Seems to be a ‘known issue’ judging by some forums.
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Davethearmystud
(@davethearmystud) reported
.@GarminFitness the #vivoactive4 is janky as hell. I constantly get errors about storage, the watch shuts down, and never syncs. Trash. Mines likes 2 months old...and I want my money back.
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Paul Newman
(@Levington24) reported
@GarminFitness Lots of bruising/swelling. No internal bleeding, nothing broken. Varia & 520 plus undamaged.
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Preston Park 🏴
(@pjparkjd) reported
@jasonselvig I wasn't able to figure out what this is from the comments. Is he a Patriot Front guy? Did a tree die? His business got knocked down? Is he punching himself in the face because he regrets buying an @apple watch instead of a @GarminFitness watch?
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Killian Byrne
(@killianbyrne) reported
@arkiema @GarminFitness Went for the 955 yes but didn't splash the extra €100 for solar! I think it's a great watch, have had one issue where it was like the time just stopped but put it down to being on the ferry! I like a lot of the new features. Are you out running again?
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Mark Cannon
(@arkiema) reported
@killianbyrne @GarminFitness Running in between injuries and ailments but mostly cycling. That’s the issue I’ve had a few times, time stops randomly but can’t seem to pinpoint any particular reason. I’m probably not getting the most out of the watch yet.
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wayne schmidt
(@wayneschmidt72) reported
@GarminFitness any idea, why all of a sudden I can't save an imported GPX route to Connect. Really let me down on a few days in the hills 😡
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Enelia
(@chasingtheshade) reported
@JoyKranefuss @GarminFitness Nope. Even from the start it had me going super-fast and then randomly it would drop down the pace. My map is completely off, too…it had me starting and finishing several miles away from where I actually did the workout.
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Montana Ross
(@PrettyLilMudder) reported
@badjulio @GarminFitness I don’t know how I used to run in WORSE every year when I lived in FL. This summer was my first up north and it’s bad.
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Biqua Biquason
(@biqua) reported
So I'm guessing the link between @GarminFitness and @Strava is down? Activity hasn't synced to Strava hours later, but did sync to another platform.
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LDdex
(@LDdex) reported
@GarminFitness @Bigtomstud I'm having the same issue. Somehow my Gmail address was used to send me this email. Even tho I log and use my account daily. How did you find this "Google account" and delete it.
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Jackson Peaks
(@jackson_peaks) reported
Trying again @Garmin and @GarminFitness. I love the FR 955 but it's 2022 and we shouldn't have to buy into a specific (and limited) streaming service. Please tell me there is a fix coming soon so myself and others don't have to keep carrying our phones for @youtubemusic. Please?
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Tim
(@The10HagEra) reported
@Garmin @GarminFitness Hi, when is the issue of my watch's display disappearing and needing a restart to show again going to be addressed? It's been happening since the last software update over a week ago and it's definitely not just me! #NotGoodEnough
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Michael Grant
(@GrantNwbuckeye) reported
@TheTonyaRussell @GarminFitness I have had this issue too - can you help Tonya??
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🇮🇳 | I am like this only | मैं ऐसाईच हूँ |
(@imlto) reported
@Garmin @GarminFitness Guys, this is fantastic, incredibly fantastic... Problem solved in barely 8 hours!!! You might be terrible at communicating but you ARE responsive! Thanks...
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how_far_he_runs
(@how_runs) reported
@GarminFitness is having "server issues" again - Ransomware 2022?
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Chris
(@SYChris1989) reported
@killianbyrne @GarminFitness @GarminUK I have the same issue also on Connect 4.57 and with a garmin forerunner 45
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Stuart Hurwitz
(@stuarthurwitz) reported
@GarminFitness Hi. My Garmin connect app is not showing any of the graphs or charts for the last three activities. I have deleted and re downloaded the app. How do I fix this glitch? My Garmin is an Epix 2. It is a bit annoying to be honest
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Tired Rotini
(@TiredRotini) reported
@GarminFitness can you help with my issue? It has been another 5 days…body battery only goes up if the watch charges overnight. If I had this low of a “body battery” for two weeks, I should be exhausted. Again, it’s a brand new Lily.
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Keith G.
(@KPGreensboro) reported
@GarminFitness I really want to like your watch but you’re batting 0% in 4 measured marathons and a trail 50 miler YTD. 3 marathons were all 1/2 mile short and the trail 50 showed at over 57. Worse yet, in Boston I had to use stopwatch after not getting signal. How do I fix this?