GoDaddy Outage Map
The map below depicts the most recent cities worldwide where GoDaddy users have reported problems and outages. If you are having an issue with GoDaddy, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
GoDaddy users affected:
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E-mail
Go Daddy provides domain registration, web hosting, email hosting and virtual servers, as well as software and services related to web hosting.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Cuauhtémoc, CDMX | 4 |
| Benito Juarez, CDMX | 2 |
| Mexico City, CDMX | 2 |
| Seattle, WA | 1 |
| Oakland, CA | 1 |
| Houston, TX | 1 |
| Juárez, CHH | 1 |
| Carson City, NV | 1 |
| High Point, NC | 1 |
| Makati City, National Capital Region | 1 |
| Alexandria, VA | 1 |
| Iztapalapa, CDMX | 1 |
| Coatzacoalcos, VER | 1 |
| Mount Dora, FL | 1 |
| Aurangabad, MH | 1 |
| York, ON | 1 |
| Hyderabad, TG | 1 |
| Lima, Provincia de Lima | 1 |
| Reykjavík, Höfuðborgarsvæði | 1 |
| Kettering, England | 1 |
| Iztacalco, CDMX | 1 |
| Urbandale, IA | 1 |
| São Paulo, SP | 1 |
| Curitiba, PR | 1 |
| Bad Wurzach, Baden-Württemberg Region | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
GoDaddy Issues Reports
Latest outage, problems and issue reports in social media:
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Aviva
(@aspiers83) reported
@GoDaddyHelp I bought a domain last year and tried to cancel it before you charged me again this year but everytime I log in to my account, it never shows my order with you. I couldn't cancel and you charged me again so please can you look into this & arrange a refund. Thanks
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Steph
(@thedailyhunch) reported
@LeisaSchaim As someone who has to contact GoDaddy support almost every time Mercury goes retrograde I feel this
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Mommy's Best Games
(@MommysBestGames) reported
@GoDaddyHelp Okay, bad news. I still haven't gotten an email to nathan at mommysbestgames dot com. In fact, I haven't gotten a new email at all for hours! And I've tried sending myself one, from my hotmail. So if your team has sent me anything--i've not gotten it.
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Linda Eskin
(@LindaEskin) reported
@GoDaddyHelp I'll do that, and thank you. My broader concern, though, is that there's no way for customers to just check to see what's happening - nothing is showing on the GoDaddy outage page - with an ETA. Each person has to individually contact support.
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Bruce Diller Verstandig
(@BDillerV) reported
@GoDaddyHelp Kristy thanks for offering assistance BUT beyond putting words on Twitter if you really want to be sincere perhaps someone should answer the DM your asked me to send you ... @godaddy customer service is NOT the what it used to be!
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Linda Eskin
(@LindaEskin) reported
@GoDaddyHelp At least one of my sites (MWP) has been intermittently down, again, today. I see others are having the same problem, today, and on and off since the big outage mid-November. I don't see any updates from GoDaddy. Can you give us any info on when to expect resolution?
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Spa-Go's Mobile Salon, Day Spa Lifestyle Provider
(@SpaGosMobileSpa) reported
@GoDaddy I spent alot of money for your SEO work and your team backlinked me to irrelevant blogs, out of country businesses that closed in 2009 or before! and broken links to pay for lists that aren't even in my own state! Seriously, thanks for the refund, but time costs more!
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wonderfuleveryday
(@wonderfulevery3) reported
@GoDaddy Every time I call Godaddy it takes 3 calls to get thru, I keep being disconnected over & over. Then I get thru and was told to send info to the 2 Step team & they would get back w/ me in 2 to 3 days. It has been a week and no word from the 2 step team. Pls Help!
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Double H
(@ZarkMuckerb3rg) reported
@GoDaddy Your customer support is a nightmare. Impossible to get anyone to speak with, on hold forever and your using COVID as an excuse is bogus. Hire more people, we are 9 months into a pandemic that has bred tons of small business owners, clearly growing your user base
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I do T-sHirtz
(@Inkdogg) reported
@GoDaddyHelp Is there an issue with Smartline? Mine stopped working about 30 mins ago.
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Brian W
(@TheNiceBrian) reported
Needing other options from @GoDaddy - their support is not what it used to be #GoDaddyFail
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Cyn Gagen
(@CynGagen) reported
@mommalewsblog Had to switch to different hosting plan (within GoDaddy) to get up-to-date PHP. Spoken to SO MANY reps there - only 1% seem to know what they're doing. THEN, I had to pay for old hosting + new hosting so I'm out that $ too. Plus 2nd time in 2 weeks THEIR site has gone down.
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Katie Cunningham
(@KatieAC998) reported
@GoDaddy is the WORST booking platform ever. I have spend days/hours/ on phone and no help. Costing me sales and customers. Completely sucks. Don’t use.
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I do T-sHirtz
(@Inkdogg) reported
@GoDaddyHelp Is Smartline down? It stopped working for me & I can't login to the account.
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Dipika
(@_DipikaR) reported
So interesting in the last month: Arizona based GoDaddy who I moved my domains to March 2015 has now got a "UK" email address, previously always '.com' and call centre always answered by an American. Reverse engineering from 2013 to present is never you going to work. #justice
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