GoDaddy Outage Map
The map below depicts the most recent cities worldwide where GoDaddy users have reported problems and outages. If you are having an issue with GoDaddy, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
GoDaddy users affected:
Go Daddy provides domain registration, web hosting, email hosting and virtual servers, as well as software and services related to web hosting.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Cuauhtémoc, CDMX | 1 |
| New Braunfels, TX | 8 |
| Wembley, England | 1 |
| Chennai, TN | 1 |
| Denver, CO | 1 |
| Clare, MI | 1 |
| Asheboro, NC | 1 |
| Oklahoma City, OK | 1 |
| Springfield, MA | 1 |
| San Jose, CA | 1 |
| Azcapotzalco, CDMX | 1 |
| Cave Creek, AZ | 1 |
| Mérida, YUC | 1 |
| Rockingham, WA | 1 |
| Miami, FL | 1 |
| Dallas, TX | 2 |
| Noida, UP | 1 |
| Uelzen, Lower Saxony | 1 |
| Toluca, MEX | 1 |
| Liverpool, NY | 1 |
| Medellín, Antioquia | 1 |
| Washington, VA | 1 |
| Adelsdorf, Bavaria | 1 |
| Baltimore, MD | 1 |
| Neptune Beach, FL | 2 |
| Tulum, ROO | 1 |
| Berlin, MD | 1 |
| Naucalpan de Juárez, MEX | 1 |
| Easley, SC | 1 |
| Villa Crespo, CF | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
GoDaddy Issues Reports
Latest outage, problems and issue reports in social media:
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Face and Junk (@FaceandJunk) reported@GoDaddyHelp I am writing to express my extreme frustration regarding the ongoing issues following the GoDaddy infrastructure upgrade. This is my final attempt to seek a resolution through your standard support channels. My website has now been completely inoperable for 32 days, or 768 hours. As a business that relies on GoDaddy to maintain a functional site 24/7, this extended downtime has resulted in a total loss of sales and customers. Please be advised that due to the lack of progress on Case #01267062, I have escalated this matter and filed a formal complaint with the Better Business Bureau. I expect an immediate and definitive resolution to restore my site's functionality.
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Norma (@nd_rossler) reportedOMG What the heck happened to the @GoDaddy @GoDaddyHelp ? What used to be the best customer service is now sketchy and awful #DaddyOfDomains
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Oskar Kalbarczyk (@KalbarczykDev) reported@hridoyreh **** GoDaddy
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NameMarket (@Namemarketc) reported@hridoyreh It has been there for a decade.Never search on godaddy if you are about to buy it
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Steven Webster (@stevenjwebster) reported@GoDaddyHelp TL;Dr tour agent nuked all of our mx records and others after we left a chat. Recklessness. I have woken someone up at 4:30am in the UK to get their 2FA so we could login as them because you had nuked your own authentication method with me. Appallingly bad support.
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Phillyman (@Phillyman84) reportedIf you spoke via live chat and were logged in I think you can request a transcript be emailed to your accounts email address. Even if you don’t getting a solicitor involved means that they will legally request it from godaddy. I’m sorry. To that’s so messed up. DM’ed you to see if there is anything I can help/ volunteer with!
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TJ | Aftermath Z: Red Pine Lake 🏕🧟♂️ (@AftermathZGame) reported@OutoftheboxP @GoDaddy @GoDaddyHelp Basically I got the website looking as I wanted and turned off auto renew for just the marketing package. The package fees were very high and after being overcharged previously I wanted a break. they charged me anyway so I raised a complaint as I turned off renewal. I asked them before the refund went through if I would still have what I had already build and they said yes and that I still owned the domain. I check my site a few minutes later and it was gone, everything. I got in touch with support again and they checked after I explained what happened, and said they would return it and it would take 90 minutes. I checked back an hour later, same chat open. Yet the agent was someone new and they had no idea what was going on. They then checked the wrong thing and said I would need to pay for a year upfront to get it back up and they would design it... a site I made they would now design having never seen it. So after that 180 and me showing them where I was told I would keep it and that it would be restored they lowered the amount by about 5 dollars and sent parts of the transcript to help their argument whilst leaving out the important parts. They acknowledge I was told the wrong info but that's it, they don't want to make it right. I accept I could have asked for more clearer info but I was already flustered at now waiting a week for a refund and it being evening.
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Paulo Costa (@pauloj5costa) reported@MicrosoftHelps Reaching out publicly after multiple failed support attempts. My Outlook account has a ghost custom domain (via GoDaddy) stuck in a broken state — can't remove it, getting "There was a problem removing your alias" every time. Domain no longer exists at GoDaddy.
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💯HitsMix ® (@_100HitsMix) reported@GoDaddy @FBI They need to be assessed fines to where they learn their f****** lesson why the f*** do I need to keep sending messages fix that s*** it's what you're paying for
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Wildan (@wzulfikar) reported@mlajtos_mu @evilmartians Haha not bad! We have godaddy and jsdaddy then
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Ashit Milne (@AshitMilne1969) reportedNot necessarily an issue logging in with a google account on @GoDaddy but you may have trouble with 2FA on message (yeah I know). Have Google Titan key as a back-up. It doesn't hurt to have a @Yubico for a secondary option. Web2 has never been more of an opportunity.
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ExtinctionBurst (@ExtinctionBurst) reportedUsed @GoDaddy for years. Annual plan auto-renewed by mistake, caught it on day 10 and canceled immediately. 7-day refund window. No prorated option. No exception, even after canceling right away having not used the service. GoDaddy is willing to lose a 6-year customer over 3 days. If there’s a team that can review this for a one-time exception, I’m open to it.
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Bryan libertyninja (@LibertyNinjaCEO) reported@GoDaddyHelp @GoDaddy customer service and refund issues is just corporate scam and putting customers last mentality. Don't use their service anymore. They don't care about their customers.
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Sailedzep (@sailedzep) reported@GoDaddyHelp @GoDaddy 3. Your helpline is an hour wait just to talk to someone at lvl1 who will put on another repeated holds to deal with lvl2..wtf is this ludicrous system. Swim shark or !!!!
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George Vale (@JoreaglerJorge) reported from Azcapotzalco, Mexico City@GoDaddy Your help area is a fkng disaster. Their employee, Ravinder K, is terrible at customer service, and the problem is that they're all like that. They can't handle a problem, much less solve it. They're quick to complain about payment up to a month in advance, terrible!!
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