GoDaddy status: hosting issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of GoDaddy reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by GoDaddy users through our website.

• Hosting (41%)
• Domains (26%)
• E-mail (22%)
• Cloud Services (7%)
• Web Tools (4%)

Live Outage Map

The most recent GoDaddy outage reports came from the following cities:

City	Problem Type	Report Time
Guayaquil	Cloud Services	2 days ago
Azcapotzalco	E-mail	6 days ago
McKee	E-mail	29 days ago
New York City	E-mail	1 month ago
Lakeland	Domains	1 month ago
Noida	Cloud Services	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

GoDaddy Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Diego Moore (@diegomoore) reported 5 minutes ago

  For the love of what is good and holy, do not use @GoDaddy! It's been quite the saga since March. Their support use to be quite good but their India team are next to useless. 2 businesses have not been able to sell a single product on their commerce package since then.

• 
  Saksham Porwal (@_Saksham_) reported 7 minutes ago

  Really disappointed with GoDaddy. I requested a discount coupon, but I was told they don’t provide any discounts. They’ve always offered discount codes before, so this feels unfair and inconsistent. Hoping for a better customer experience. @GoDaddy @GoDaddyHelp

• 
  Unity America 🎙 (@UnityAmerica) reported 9 minutes ago

  @GoDaddy WHATS GOING ON WITH CPANEL AND HOW COME I CAN NOT UPDATE MY SITE? BIG PROBLEM WHERE SI SUPPORT AND WHY IS YOUR PHONE SYSTEM DOWN?

• 
  Optizent (@Optizent) reported 10 minutes ago

  @GoDaddy do you think this is reasonable to ask customers to wait 120 mins on the chat? Thank you for chatting with GoDaddy. We're experiencing higher than normal volumes. Hang in there. Your estimated wait time is 120 minutes.

• 
  Ari Janis (@AriJanis09) reported 10 minutes ago

  @MissIndepe3t2 @Mini_111111 GoDaddy is a publicly traded technology company and the world’s largest domain registrar. They primarily provide tools to help small businesses and entrepreneurs get online. This includes domain name registration, web hosting, website builders, and e-commerce tools. Dont be so gross in your thinking. A lot small businesses use them.

• 
  Ultra_me (@se_roros) reported 12 minutes ago

  @GoDaddy Yes, worst ever!!!!! the airo AI has not worked for weeks since I started working to help a small business. GoDaddy is TERRIBLE! I don t' not recommend at all.

• 
  Kofi (@blackkingkofi) reported 16 minutes ago

  Absolutely blown away by the customer support from @GoDaddy @GoDaddyHelp I’ve been a loyal GoDaddy customer for over two years with multiple products and services. My bank card was stolen and had to be replaced, which caused my hosting renewal to fail while I was dealing with a real-life situation. By the time I realized what had happened, my WordPress site had been suspended. Support confirmed my June 23 backup still exists, yet I’m being asked to pay C$200 just to restore my own website. C$200 is a significant amount of money, especially when you’re already dealing with unexpected circumstances. I wasn’t trying to avoid paying my hosting bill. It was an honest mistake caused by my card being replaced. I’ve spent hours in chat, was told to call for a supervisor, then spent 40 minutes on the phone only to be told they couldn’t help and that a supervisor couldn’t help either. I even asked where this C$200 restoration fee is documented, and support couldn’t provide the policy at the time. What’s even more frustrating is that GoDaddy has called me in the past to sell products, yet not once to help prevent a loyal customer from losing years of work over a failed payment. After years as a customer with multiple services, I expected far better support and at least some level of compassion or flexibility. Instead, I was met with a C$200 bill to access a backup they confirmed still exists. That’s not the kind of customer experience anyone should expect.

• 
  Sahil Jaiswal (@Sahil_Jaiswal02) reported 16 minutes ago

  @Hostinger I was talking about switching to hostinger from godaddy But my domain is stuck 😓 Hostinger has great service

• 
  Meena Arjune (@MeenaArjune) reported 24 minutes ago

  Sometimes you really have to listen, stop, think and fix things. I find when you subscribe to anything online they just keep charging you. I was robbed before the reason I avoid doing subscription. Anyways, the point is I was charged twice for the same thing On GoDaddy.

• 
  MUNCHIMONSTER (@munchimonster) reported 27 minutes ago

  @GoDaddy worst ever! no 24/7 chat available. must text or call. then they text for FIVE HOURS (not fixing simple issue) while trying to upsell useless products! Unreal

• 
  Jonathan Frazier (@califraize) reported 30 minutes ago

  @GavinNewsom I don’t know how people don’t understand a telecom scheme, of Godaddy website shutdown, instagram, Facebook, TikTok, BMI and LANDR in api pushers agreement, and online monetization, where a 5¢ per view consideration of c-corporation state rights of obligation of contract wasn’t easily feased of 23.5 billion views worldwide, a 14,000 in one day, ended online accountability in followers list and following list, when 5¢ is literally a fraction of the actual payout. Literally 1.05$ in BMI reference of LandR that was taken down in reagreement requirements. Absolute frauds. #MyMoney

• 
  Sherif Nasr (@sherifnasr73) reported 32 minutes ago

  @GoDaddyHelp Hello, I need a refund for order #4115631028. It’s a Microsoft 365 email renewal for 348 AED that I didn’t authorize, never used, and I’m within 30 days. No renewal notice was sent. Please help cancel and refund.

• 
  Kofi (@blackkingkofi) reported 33 minutes ago

  Update: GoDaddy support spoke to me in DMs and basically said the same thing that everyone has been telling me. I've been using them for hosting and domains since the pandemic and I am very disappointed with how they dealt with this situation @GoDaddy

• 
  Cheryl (@mycorneronline) reported 36 minutes ago

  Is Godaddy hosting down? On both laptops the host connect keeps dropping ( loosing connection to host) and I cannot upload anything. @GoDaddyHelp @GoDaddy

• 
  John Nigroᵍᵐ (@jn) reported 37 minutes ago

  @_NameOffice because godaddy spends $9999999999999999 on tv ads. You don't know how many people i have encountered in real life who are trying to setup a business, ask for advice, and go "i want to use godaddy, thanks though" Godaddy - broken systems. Predatory business.

• 
  The Hill Group (@thehillgroupre) reported 38 minutes ago

  @GoDaddy you have the absolute WORST CUSTOMER SERVICE I have ever dealt with in my many years of business. What should have been a simple case of “we’re sorry for our lack of disclosure” is now going to be a dispute at the minimum. Not a good look.

• 
  Kofi (@blackkingkofi) reported 38 minutes ago

  If you’re thinking about using @GoDaddy for your website, learn from my experience before you commit. After being a loyal customer for over two years with multiple products, a payment failed because my bank card had been stolen and replaced. By the time I realized what happened, my Managed WordPress site had been suspended. Support confirmed my backup still exists, but I was quoted C$200 to restore it. I spent hours in chat, over 40 minutes on the phone, and spoke with multiple representatives with no meaningful resolution. For me, the most disappointing part wasn’t the missed payment. It was the lack of flexibility, empathy, and customer service after years of being a loyal customer. Do your research before trusting your website and your content to any hosting provider. I know I will be choosing a different one going forward.

• 
  beyerch (@beyerch) reported 38 minutes ago

  @GoDaddy #Airo sucks, sorry. Been trying to get help with a website / DNS issue and it just keeps saying "sorry, I was wrong / sorry I messed up" and goes in a loop. Then when I ask it to route me to support chat it sends me to random pages. Not ready for prime time.

• 
  Unity America 🎙 (@UnityAmerica) reported 39 minutes ago

  @GoDaddy @zillow WHATS GOING ON WITH CPANEL AND HOW COME I CAN NOT UPDATE MY SITE? BIG PROBLEM WHERE SI SUPPORT AND WHY IS YOUR PHONE SYSTEM DOWN?

• 
  Artena (@ArtenaPro) reported 39 minutes ago

  @GoDaddyHelp Hello, I have just joined your service and I ask myself the following question. By subscribing it is indicated that I benefit from $30 of free auction, and the registration of .com returns to €9.61 Except when I want to bid on a domain it is written that the renewal of the domain is at the cost of €21.99 😱 Is the real price taken into account at the end? @GoDaddy @GoDaddyPro

• 
  Craylor (@craylor) reported 39 minutes ago

  @areimann Totally agree. And I will also argue that it’s never worth using GoDaddy hosting when that means using them for domains too… I don’t know of one person who would use GoDaddy’s hosting only and use a different domain registrar. And the domain side of their business is mind bogglingly bad.

• 
  Vikram Bhatia (@vikrammbhatia) reported 39 minutes ago

  @GoDaddyHelp Disappointed with the customer support experience at @GoDaddy. I've spent the entire morning simply trying to find a legitimate customer escalation channel for a billing issue. Will look for other service provider and move there!

• 
  Heshie Brody (@heshie) reported 42 minutes ago

  it's insane that @GoDaddy is still in business after so many years of non working products and incompetent customer service

• 
  Meni 🇬🇷 (@vipstrippers) reported 44 minutes ago

  @GoDaddyHelp Yes, I tried a different browser. The error is on your drop-down menu.

• 
  Matheson Steplock (@MathesonStep) reported 48 minutes ago

  @TWiT 1. Just get a MacBook Neo 2. Don’t buy anything from @GoDaddy 3. Uninstall Macafee 4. Disable Xfinity Advanced Security or get your own router 5. Hardware your printer and streaming device 6. Disable fast startup or restart your PC, not shut down 7. Update everything monthly

• 
  24Mich (@pmichigan24) reported 49 minutes ago

  @GoDaddy Dear @GoDaddy I noticed my website images are all flipped around all of a sudden. I didn’t make those changes. I have been sitting on hold for 50 minutes to speak to someone. And now the call just dropped all of a sudden. I have a full signal and I’m quite annoyed. Been paying for website for several years and every time I call customer service this keeps happening. It’s very annoying. 50+ mins to speak to a live person is horrible.

• 
  Rajiya Sultana (@HeyRajiya) reported 56 minutes ago

  @ZimalDesigner_ godaddy and namecheap mostly, never had issues with either 👍

• 
  Bitcoin Domains (@btctothestars) reported 58 minutes ago

  @DInvesting @GoDaddy @Porkbun Please never switch to calling renewals subscriptions. I hate it so much.

• 
  R Gathani (@rrgathani) reported 59 minutes ago

  What kind of hosting service is GoDaddy providing? I've tried connecting multiple times, but it's still not working. It feels like a complete waste of money. @GoDaddyHelp @GoDaddy

• 
  Meni 🇬🇷 (@vipstrippers) reported 1 hour ago

  @GoDaddyHelp I login I’m at products I click hosting and WordPress and now just goes to home page of GoDaddy