Google Cloud Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Melisa Laci (@melisalaci) reported 7 minutes ago

  @googlecloud @Firebase we have submitted 7 tickets since yesterday for our company Patriot Conceptions. Also, the support agent marked our case as urgent but we haven't heard back. Our account was suspended after confirmed API key abuse. We’ve fully contained the issue (keys removed, API disabled, quotas set to 0, billing active). We have a time-sensitive healthcare business. I would GREATLY appreciate any help.

• 
  Gregor (@bygregorr) reported 8 minutes ago

  @googlecloud The real flex isn't token volume, it's what those tokens actually shipped. A trillion tokens processed means nothing if the product still sucks. What's the conversion from "using AI" to "measurably better outcome"?

• 
  ZayedMD (@DrAhmed87) reported 9 minutes ago

  Hey @GoogleCloud @googlecloudtech! 👋We're building SAFE-Triage, an AI emergency room triage system for a Harvard hackathon, proudly coming out of Africa! We are trying to deploy Gemma 4 31B but hit an L4 GPU quota wall. Any chance for a quick quota boost to help us unblock?

• 
  Neeraj Dhiman (@imInforian) reported 11 minutes ago

  Raising this publicly because private support has failed. I reported a bug in Google Workspace 3–4 months ago. Google acknowledged it as a real issue. Yet, there’s still no resolution. Here’s what actually happened 👇 @GoogleWorkspace @googlecloud @googledevs 1/n

• 
  Vivek Jivani (@viek_velji) reported 16 minutes ago

  Hey @GoogleCloud, my project "glowing-anagram-491404-e2" was suspended due to an unintentional Cloud Run crash-loop. Appeal submitted — please help restore my small business services ASAP! it's been 10 days 🙏 #GoogleCloud @GoogleCloud_IN

• 
  Revolgy (@Revolgy) reported 20 minutes ago

  Three weeks out from MSP Show London and we're already deep in conversations about what's actually keeping managed service providers up at night in 2026. Spoiler: it's not the technology. The tools exist. @googlecloud, @GoogleWorkspace, Gemini, managed security – all of it is there. It's the gap between "we have it deployed" and "our team actually uses it and our customers see the value." That's the gap we close. Stand 784, Excel London, 13-14 May.

• 
  LilRhodySpecial (@rhody_special) reported 20 minutes ago

  @googlecloud Fun Fact….. Google Dev Database has over 800 apps that if combined into 1 app could trace just about everyone’s last step word and word. What they ate what they thought probably how big a **** they took. Think about that for a second

• 
  alex💙 | ”KGeN base.eth | ETHGas ⛽ (@liamin59) reported 24 minutes ago

  @GoKiteAI @nalin @googlecloud This idiotic paper is falling lower and lower. Binance is selling this crap.

• 
  MECH AI (@mech_app) reported 25 minutes ago

  @googlecloud URGENT ESCALATION: CRITICAL PRODUCTION OUTAGE – DAY 3 I am requesting an immediate status update and escalation of this ticket. We have been waiting 3 days for a resolution to a backend Google billing desync bug, and this is causing catastrophic damage to our business. To be absolutely clear, the API failure ("No available credits") is a verified bug on Google's end regarding our Tier 3 Post-Pay linkage. I have completely exhausted all possible client-side workarounds, including creating a brand new GCP project to force a fresh billing link. Nothing works. Business Impact Metrics: Downtime: 72+ hours of complete disruption to our core application feature (wiring diagrams). User Impact: Over 30,000 Daily Active Users (DAU) are currently affected and locked out of the service. Direct Revenue Loss: We have already processed over 20 canceled user subscriptions directly citing this disruption, and our support inbox is flooded with angry customers. Account Value & Next Steps: My companies have spent thousands of dollars annually on Google Cloud over the last two years, in addition to spending multiple thousands of dollars every single month on Google Ads. If this backend bug is not manually overridden or fixed today, I will be forced to immediately migrate our application to a different AI provider. Furthermore, due to the severe lack of operational reliability and support response, we will begin the process of pulling all of our business and infrastructure entirely out of the Google ecosystem. We cannot operate with a provider where a backend billing bug causes multi-day production outages. Please escalate this to an Engineering Lead or a Technical Account Manager immediately and provide a status update today.

• 
  Decent Cloud (@DecentCloud_org) reported 26 minutes ago

  @OZCreative22 @googlecloud Startup credits are lead gen. Support goes to paying customers.

• 
  Andre MR (@AndreMR) reported 27 minutes ago

  @googlecloud is this a parody account? am i really reading a GOOGLE service account talking about open ai things?

• 
  Decent Cloud (@DecentCloud_org) reported 33 minutes ago

  @Marlize911 @googlecloud Emergency service on GCP, payment stuck, no escalation. The support tier you're paying for is a billing category, not a response time.

• 
  Ralph Nas (@unrealpixels) reported 33 minutes ago

  @googlecloud just fix y our CLI, its unusable.

• 
  Josh (@joshbertrand138) reported 34 minutes ago

  @googlecloud My maps api ran an unexpected overage, account disabled before I could respond, now i can’t even open a support case. 100$ charged + 175 pending. First time small business owner. Is there anyone i can talk to? @googlecloud

• 
  Lorenzo r4 (@mol44445) reported 38 minutes ago

  @McLarenF1 @googlecloud FIX ******* LANDO CAR