Google Cloud Outage Map
The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Cloud users affected:
Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Florence, SC | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Cloud Issues Reports
Latest outage, problems and issue reports in social media:
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re_terminal (@reterminalxyz) reported@GoogleCloud @GoogleCloudTech @Google Urgent help needed! Your billing system errored out and charged my credit card €356 instead of using my €855 active promotional credits.on top of that, your support console is blocking me from creating a ticket! Please DM me to fix this bug
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Garrett Smith (@gsmithw91) reported@googlecloud I have been having a billing issue for 90 days now in which i was charge $3000 improperly. You guys have admitted it but I still haven't received my refund and have had a hard time getting any follow up at all regarding the case. CASE 70049182
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63green (@63green) reportedAnother day, another need to 'unsubscribe' from @googlecloud marketing emails. This is why I've fully removed myself from all things @Google - they treat everyone with complete contempt, refuse to honor preferences, and are happy to **** you as a customer at every opportunity.
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Caleb Mccombs (@CalebMccombs2) reported@googlecloud @googlecloud @GoogleCloudTech Our S-Corp is actively processing enterprise AI workloads on Vertex, but we've been ignored by the Startup Program support queue for over a week (Case #00284484). Who handles escalations? We are evaluating our Azure options if we can't get unblocked.
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Rash05 (@JobbingPsych) reportedStuck in support limbo with @GoogleCloud. Tried to upgrade to deploy our website, but got automated fraud-blocked. It's been 5 days since I uploaded my verification docs to Case #72047300 with zero response. Disappointing customer service. Urgent help needed! @GoogleCloudTech
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NobodysFool41 (@nobodys_fool41) reported@googlecloud Virgin Voyages is the worst of all the cruise lines. Just sayin.
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Isabella (@aochan99_) reported@ixen @googlecloud You can talk to @EllaCoding, support won't help you
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Antonio Alonso-Stepanov (@antonioalst) reportedI wonder if there’s a network effect to compute where running more GPUs/TPUs gives you more data on which machines fail and how, which lets you train better models to predict failures and route workloads around them. I’ve heard @googlecloud uses these kinds of predictive health signals.
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Dan Kornas (@DanKornas) reportedI used Codex to build a small bug-reporting voice agent with @AssemblyAI's Voice Agent API. The demo was simple: A FastAPI service is down in Google Cloud. The agent has to collect the incident details by voice and turn them into a useful report. It asked for: • affected service • exact error message • user impact • severity • suggested next action By the end, it had the core ticket: @FastAPI service in @googlecloud is down for the whole company. Error: "no service found." Severity: critical. Engineers should reproduce locally and investigate. That is where voice agents start to make sense to me. Not as a flashy chat demo. As a way to capture messy operational details while someone is talking. AssemblyAI handles the voice loop: audio in, audio back, turn detection, and tool calls with JSON Schema. This was still a quick Codex-built CLI demo. I would harden the prompts and test edge cases before putting it near production. But the first working version came together fast. Try the live demo in the reply 👇
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Garrett Smith (@gsmithw91) reported@googlecloud @ThomasOrTK can someone help me get some accountability for a $3118.19 refund that I have been waiting 93 days for ?
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Ferbin (@Ferbin08) reported@nvidia @googlecloud Apple Intelligence running on third-party data centers now. The infrastructure layer got decoupled from the software. Pretty standard move for a scaled service, but Apple's been locked down until now.
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soph pls (@sophielifts_s) reported@googlecloud what happens when the agent hallucinates a network config
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future Rob (@rob_future) reported@GoogleCloud OAuth verification is becoming a case study in everything wrong with automated brand safety review. We’ve been stuck in a rejection loop for months. The latest rejection says our English OAuth demo needs to be in English. PLEASE SEND HELP
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Aritan (@Aritan_lover) reported@googlecloud Dear @Google, I’ve paid a significant amount for your services and now face a serious financial issue. For 24 hours, I’ve tried to reach a human support agent, but there is no clear way to do so. Please review this urgently and connect me with a specialist.
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Vijith Venkatesh (@vij2288) reportedTested @SarvamAI vs @GoogleCloud STT on Kannada. Sarvam won by a mile. Building an app for my mom, she used to write in Kannada and I want to help her do it again. This API is making it possible. Proud of what Indian builders are creating. 🇮🇳 #BuildInPublic #IndianAI
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