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Google Cloud Outage Map

The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Cloud users affected:

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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Florence, SC 1
Noida, UP 2
Little Rock, AR 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • muyang14756529
    身是业的根 (@muyang14756529) reported

    @googlecloud @shaunwhite Urgent! My business is down because @GoogleCloud suspended project lateral-journey-450812-g7. Live tokens expire in hours, causing permanent data loss. Support escalated but compliance is silent. Need human help for Ticket 2XWJSBKNPMM7QOD3U5KVHZU5WI!

  • gsmithw91
    Garrett Smith (@gsmithw91) reported

    @googlecloud @ThomasOrTK What is the magic number of follow ups and requests someone has to do to get resolution for billing support? Its beyond 30 at this point.

  • muyang14756529
    身是业的根 (@muyang14756529) reported

    @googlecloud @shaunwhite The Trust & Safety team is completely cold & irresponsible. They just sent a generic 48-72hr weekend template while knowing my countdown is in HOURS. Absolute zero empathy for small businesses. Help Ticket 2XWJSBKNPMM7QOD3U5KVHZU5WI! #GoogleCloud @GoogleCloud (2/2)

  • Revolgy
    Revolgy (@Revolgy) reported

    Nothing changed. That's the problem. An idle environment nobody noticed running for six months. A staging server promoted to **** and forgotten. A license for a person who left the company in February. A BigQuery job running every hour. Nobody knows why. Finance asks why costs went up. Engineering says nothing changed. Both are right. The bill isn't lying. You just can't see what's inside it. Cutting the number is the easy part once you know what you're actually running. Most teams don't know. They find out when the invoice arrives and work backwards from there. We build visibility first. Cost follows. Solve cost. With Revolgy. @googlecloud #GoogleCloud #Revolgy #ManagedServices

  • muyang14756529
    身是业的根 (@muyang14756529) reported

    Urgent! My business is down because @GoogleCloud suspended project lateral-journey-450812-g7. Live tokens expire in hours, causing permanent data loss. Support escalated but compliance is silent. Need human help for Ticket 2XWJSBKNPMM7QOD3U5KVHZU5WI!

  • SDBarrington
    Scott Barrington (@SDBarrington) reported

    @duramirmagus @MSchwaibold Yes exactly, it’s not a tech problem. @googlecloud actually have some nice apis for dicom

  • hulkintosh
    Adam McG (@hulkintosh) reported

    @googlecloud I have to put up with this **** at work. Just show me the excel document with all of the features. Your “Google Sheets” stuff is garbage.

  • nobodys_fool41
    NobodysFool41 (@nobodys_fool41) reported

    @googlecloud Virgin Voyages is the worst of all the cruise lines. Just sayin.

  • LagoJuanF
    Juan F Lago (@LagoJuanF) reported

    @googlecloud my Gmail account has been hacked my data in Google cloud, Google Drive, Youtube and mail has been compromised. Have tried to recover by all means with Google Support Pages but identification methods have been changed by the hacker. Please help.

  • osorioleomar
    Leomar Osorio (@osorioleomar) reported

    Hi @askgcp @googlecloud, our CPTO has paused our company's GCP migration after a known Firebase API vulnerability led to 19k SEK in unauthorized Gemini charges. We provided proof of external abuse but haven't heard back in over a week. Need immediate help with Case #72859549

  • muyang14756529
    身是业的根 (@muyang14756529) reported

    @googlecloud Urgent! My business is down because @GoogleCloud suspended project lateral-journey-450812-g7. Live tokens expire in hours, causing permanent data loss. Support escalated but compliance is silent. Need human help for Ticket 2XWJSBKNPMM7QOD3U5KVHZU5WI!

  • katebennettctc
    Kate Bennett (@katebennettctc) reported

    @Railway pays ~$1M/month to @googlecloud. On 19 May they were suspended at 10pm - no advance notice. Nine minutes of account lockout. Eight hours of user outage. What's the upstream single point in your stack that you've never stress-tested?

  • StevenBoccone
    S Boccone (@StevenBoccone) reported

    @bavedikian Google Cloud @googlecloud supported @flare Node building and advertised it. I built my node only to be suddenly shut down with GC claiming mining issues. It took me months to get a refund, I got 1/2 and I am still fighting for the rest.

  • muyang14756529
    身是业的根 (@muyang14756529) reported

    Urgent! My business is down because @GoogleCloud suspended project lateral-journey-450812-g7. Live tokens expire in hours, causing permanent data loss. Support escalated but compliance is silent. Need human help for Ticket 2XWJSBKNPMM7QOD3U5KVHZU5WI!thanks

  • muyang14756529
    身是业的根 (@muyang14756529) reported

    @sundarpichai @GoogleWorkspace The Trust & Safety team is completely cold & irresponsible. They just sent a generic 48-72hr weekend template while knowing my countdown is in HOURS. Absolute zero empathy for small businesses. Help Ticket 2XWJSBKNPMM7QOD3U5KVHZU5WI! @GoogleCloud

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