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Google Cloud Outage Map

The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Cloud users affected:

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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Florence, SC 1
Noida, UP 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • sinister_in
    Luca 🦖 | #fncforever | 🍉 (@sinister_in) reported

    @sammathews @googlecloud The worst possible time line

  • JoelFickson
    J O E L (@JoelFickson) reported

    @googlecloud I also have a case with you guys, and it's been pending for almost a month now. It's so unhelpful. Your response times have been so bad.

  • rob_future
    future Rob (@rob_future) reported

    @GoogleCloud OAuth verification is becoming a case study in everything wrong with automated brand safety review. We’ve been stuck in a rejection loop for months. The latest rejection says our English OAuth demo needs to be in English. PLEASE SEND HELP

  • reterminalxyz
    re_terminal (@reterminalxyz) reported

    @GoogleCloud @GoogleCloudTech @Google Urgent help needed! Your billing system errored out and charged my credit card €356 instead of using my €855 active promotional credits.on top of that, your support console is blocking me from creating a ticket! Please DM me to fix this bug

  • LagoJuanF
    Juan F Lago (@LagoJuanF) reported

    @googlecloud my Gmail account has been hacked my data in Google cloud, Google Drive, Youtube and mail has been compromised. Have tried to recover by all means with Google Support Pages but identification methods have been changed by the hacker. Please help.

  • JobbingPsych
    Rash05 (@JobbingPsych) reported

    @googlecloud Stuck in support limbo with @GoogleCloud. Tried to upgrade to deploy our website, but got automated fraud-blocked. It's been 5 days since I uploaded my verification docs to Case #72047300 with zero response. Disappointing customer service. Urgent help needed! @GoogleCloudTech

  • CalebMccombs2
    Caleb Mccombs (@CalebMccombs2) reported

    @googlecloud @googlecloud @GoogleCloudTech Our S-Corp is actively processing enterprise AI workloads on Vertex, but we've been ignored by the Startup Program support queue for over a week (Case #00284484). Who handles escalations? We are evaluating our Azure options if we can't get unblocked.

  • gsmithw91
    Garrett Smith (@gsmithw91) reported

    @Google Is there anyone that can help with a cloud billing support case I have been waiting 93 days to resolve. I have been expecting a refund of $3118.19 @googlecloud billing support has not been accountable or helpful one bit

  • cisco_brad
    Brad Bonin (@cisco_brad) reported

    @googlecloud not bad. still curious how these stack against custom silicon from other clouds on total cost of ownership tho

  • _eosike
    D!kstra_Algo (@_eosike) reported

    @lxmwaniky @TtnlxMubz @googlecloud You'll never get any valuable Certification for free, you'll have to spend a good time studying and the examination fee. Exam is proctored, you can do it from anywhere as long as you’ve steady Internet.

  • luba_loop
    luba luft (@luba_loop) reported

    been migrating my company onto a new @googlecloud GCP Org this week and it is ******* infuriating. Been blocked since Monday due to quota limits and it is IMPOSSIBLE to get in touch with a human about it. I am trying to give you tens of thousands of dollars, help me do it!!!!!!!

  • Mad_as_Hel
    Howard Beale (@Mad_as_Hel) reported

    @googlecloud Good, because they need help !

  • gsmithw91
    Garrett Smith (@gsmithw91) reported

    @googlecloud I have been having a billing issue for 90 days now in which i was charge $3000 improperly. You guys have admitted it but I still haven't received my refund and have had a hard time getting any follow up at all regarding the case. CASE 70049182

  • CocoAIxyz
    CocoAI (@CocoAIxyz) reported

    3/ On the @googlecloud panel, Charlie was asked what teams most underestimate going global. His answer: compliance, not tech. Code has no borders; compliance does. And on why COCO runs on Google: you already trust it with Maps, Gmail, your calls — you have to trust somebody. Pick the safest vendor so the customer can't say no, then talk product.

  • qicaicloudkefu
    SevenColorYun (@qicaicloudkefu) reported

    @Dividend_Dean @googlecloud @ThomasOrTK Normally, GCP's official support response times can be quite busy, so you might consider partnering with a reseller.

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