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Google Cloud Outage Map

The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Cloud users affected:

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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Florence, SC 1
Noida, UP 3
Little Rock, AR 1
Jewar, UP 1
Montataire, Hauts-de-France 1
Greater Noida, UP 1
Ribeirão Preto, SP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • LagoJuanF
    Juan F Lago (@LagoJuanF) reported

    @googlecloud my Gmail account has been hacked my data in Google cloud, Google Drive, Youtube and mail has been compromised. Have tried to recover by all means with Google Support Pages but identification methods have been changed by the hacker. Please help.

  • networkmetre
    Mavi vatan (@networkmetre) reported

    @GoogleCloudTech @googlecloud My project (gen-lang-client-03114554848) was hijacked due to a leaked key. It's been suspended and I've been waiting for OVER A MONTH for an appeal response. Fraudulent charges are accumulating and I'm locked out. Please help me escalate this!

  • checho_dallas
    Checholitary Mayne (@checho_dallas) reported

    @googlecloud how long does it has to take until you guys look at my support request? I sent you guys an appeal of an issue 9 days ago and 2 follow up emails and I haven't seen anything back yet.

  • aBez95
    Bez (@aBez95) reported

    Plus I don’t understand why the went down this route given how at the end of the day they would still make money from @googlecloud usage via @GoogleAIStudio

  • bettercallsalva
    Thiago Salvador (@bettercallsalva) reported

    @addyosmani @googlecloud duration was never the constraint, coherence is. the longer an agent runs, the more it drifts off the original goal and compounds small errors. checkpointing state and re-grounding mid-run ends up mattering more than how long it can technically go.

  • RNHAAP
    RNH🇺🇸 (@RNHAAP) reported

    @googlecloud Govern and Google should never be used in the same sentence.

  • JoelFickson
    J O E L (@JoelFickson) reported

    @googlecloud I also have a case with you guys, and it's been pending for almost a month now. It's so unhelpful. Your response times have been so bad.

  • iB3Bestpony1985
    𝔢𝔦𝔩𝔦𝔰𝔱𝔯𝔞𝔢𝔢 (@iB3Bestpony1985) reported

    @googlecloud There is no care without love there is no concern without love an AI that claims that it has care and concern without love is bullshit. These things go hand in hand fix Gemini!

  • makingAISimple
    AIMadeSimple (@makingAISimple) reported

    @googlecloud @AnthropicAI The amount of support Anthropic is able to garner is quite interesting.

  • ionetindia
    io.net India (@ionetindia) reported

    @ionet @googlecloud the hidden costs are always where they get you... the sticker price is never the real number with these platforms

  • CalebMccombs2
    Caleb Mccombs (@CalebMccombs2) reported

    @googlecloud @googlecloud @GoogleCloudTech Our S-Corp is actively processing enterprise AI workloads on Vertex, but we've been ignored by the Startup Program support queue for over a week (Case #00284484). Who handles escalations? We are evaluating our Azure options if we can't get unblocked.

  • mukund
    M Mohan (@mukund) reported

    I used @antigravity to build and push to @googlecloud It was easier to push to @awscloud ? How? What? Google Cloud Run. Google Cloud Build: Artifact Registry: Cloud SQL Postgres:. Secret Manager IAM / service permissions: With the new Gemini 3.5 model I tried to build: cloudbuild.frontend.yaml cloudbuild.backend.yaml Out of tokens. Painful.

  • reterminalxyz
    re_terminal (@reterminalxyz) reported

    @GoogleCloud @GoogleCloudTech @Google Urgent help needed! Your billing system errored out and charged my credit card €356 instead of using my €855 active promotional credits.on top of that, your support console is blocking me from creating a ticket! Please DM me to fix this bug

  • jackson_lo58573
    Logan Jackson (@jackson_lo58573) reported

    @NewsFromGoogle @googlecloud Google, hoping you will see this. I blew through the 5 hour limit and enabled the "enable ai credit overages", have 55k available credits. didn't work. reloaded antigravity. enable ai credit overages was toggled off. tried it 3 more times same issue. Two developers with me have the same issues and cant enable ai credit overages. Had codex troubleshoot and it couldn't figure it out either. Trying to switch all my flows to antigravity but can't.

  • shayanrm
    Shayan Mashatian (@shayanrm) reported

    @_oliveiradanilo @googlecloud I want an option that says: "If my usage charge exceeds $x, pause the service, or tap again for $y." The same way AI tokens work with Claude, ElevenLabs, and others. Let the user decide to spend more or pause the service automatically. There must be No Surprises!

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