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Google Cloud Outage Map

The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Cloud users affected:

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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mexico City, CDMX 1
Chhindwāra, MP 1
Los Angeles, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • gsmithw91
    Garrett Smith (@gsmithw91) reported

    @googlecloud @ThomasOrTK can someone help me get some accountability for a $3118.19 refund that I have been waiting 93 days for ?

  • gsmithw91
    Garrett Smith (@gsmithw91) reported

    @googlecloud billing support case 70049182 I have reached out over 36 times over the past three months to get a refund for a error that Google claimed was their fault

  • SDBarrington
    Scott Barrington (@SDBarrington) reported

    @duramirmagus @MSchwaibold Yes exactly, it’s not a tech problem. @googlecloud actually have some nice apis for dicom

  • shayanrm
    Shayan Mashatian (@shayanrm) reported

    @googlecloud What’s the point of replying to messages here, asking DM you with a case number, to send a auto-reply privately that your case is under review?! We know the cases are under review and the issue is that they are not getting resolved fast enough. Why wasting our time to send the case to you in DM if you have an AI just to send an auto-response to it with no new or valuable information? @sundarpichai

  • cisco_brad
    Brad Bonin (@cisco_brad) reported

    @googlecloud @Gartner_inc Nice recognition. The AI infrastructure space is heating up - execution matters most right now though. Curious how the actual customer deployments play out over the next year or two.

  • gsmithw91
    Garrett Smith (@gsmithw91) reported

    @Google Is there anyone that can help with a cloud billing support case I have been waiting 93 days to resolve. I have been expecting a refund of $3118.19 @googlecloud billing support has not been accountable or helpful one bit

  • raju_datla1
    Raju Datla (@raju_datla1) reported

    @_lopopolo @googlecloud @OpenAI Maybe you will help Google catchup to OpenAI, Anthropic and now Grok/Composer! So far Gemini is the most dissappointing frontier model for any coding tasks other than UAT maybe :-)

  • NidaimeSenju3
    Nidaime Senju (@NidaimeSenju3) reported

    @Artlist_io @googlecloud So far, I haven't been able to buy more credits. Your platform seems to be getting worse as the days go by. Perhaps this is a sign that I should move away from your service and switch to another provider...

  • _shailendra_var
    Shailendra Varma (@_shailendra_var) reported

    🚨 URGENT REQUEST — Please Expedite My Project Reinstatement My Google Cloud project supporting Tailor Book has been suspended, and the entire app backend is currently down. Because of this, thousands of tailor businesses using the app are unable to manage their shops and daily work. My case has already been escalated to the internal team for project reinstatement, but the process is taking time while our users are completely dependent on the service. 🎫 Case ID: WRUOFYRHZ3ARFV4H6U2YBMRYEA @GoogleCloud @Firebase Please review my case and expedite the reinstatement process. This is a live production application, and every additional day of downtime is directly affecting real businesses. I understand that security reviews take time, but I urgently request your help in restoring the project as soon as possible. 🙏

  • otri
    Aaron Hilton (@otri) reported

    Hey @googlecloud , would love to self serve removing mystery "My First Project" projects, but seems there's no way to do that. And I can't reach out to anyone about your buggy management interfaces that are breaking down all over the place. This is sooooo bad. 🤬

  • raycruz_fk_maga
    ray (@raycruz_fk_maga) reported

    @googlecloud retarded posted ai wont do **** because ai cant fund the issue the outage is because poor funding

  • TheBeyondUsual
    Jeremiah (@TheBeyondUsual) reported

    @Google @NOAA @googlecloud This is a major shift. Cloud infrastructure and AI are changing what’s possible in fields that depend on massive computation. The future won’t just be about predicting weather faster, it will be about using intelligence and data to make better decisions before problems happen.

  • teodorio
    teo (@teodorio) reported

    Hey @googlecloud BigQuery web UI is broken in production for every single user and you just bombed my planning presentation. Thanks!

  • RimpleMalik
    Rimple (@RimpleMalik) reported

    @googlecloud @GoogleCloud_IN Need urgent help. We have raised a P1 case for quota increase. No one is answering the call. Need to get our Persistent Disk SSD Quota updated. Case number for reference: 73964507. We even bought enhanced support plan for this. Very disappointing.

  • seosagez
    SEOSAGE 💹 (@seosagez) reported

    @VeryWellVersed @googlecloud Wtf... Nahhhh that's devastating

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