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Google Cloud Outage Map

The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Cloud users affected:

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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Florence, SC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • orvylft
    Orvyl Tumaneng (@orvylft) reported

    @googlecloud @gcpcloud URGENT: Project on1-271405 — billing was suspended ~30-60 days ago, now restored and paid. Compute Engine instance and persistent disk are gone. Production database data at risk. Please help recover before final deletion. #GCPSupport

  • luba_loop
    luba luft (@luba_loop) reported

    been migrating my company onto a new @googlecloud GCP Org this week and it's a terrible experience. Been blocked since Monday due to quota limits and it is IMPOSSIBLE to get in touch with a human about it. I am trying to give you tens of thousands of dollars, help me do it!!!!!!!

  • dwepost
    DWE Post (@dwepost) reported

    @googleaccount Dear Google Team, I can’t access my Gmail account. I forgot my password, and the standard recovery options are not working for me. This is my primary account. Please help me recover it as soon as possible. Thank you. @googlechrome @googlecloud help me.

  • prabhattyagi1
    Prabhat Tyagi (@prabhattyagi1) reported

    @GoogleCloud @GoogleStartups Desperately need help! Applied for the Cloud Startup Program, submitted the requested billing admin verification screenshot 9 days ago, but no response. Our free trial is about to expire and ProdHub's workloads will freeze. Please help escalate!

  • otri
    Aaron Hilton (@otri) reported

    @googlecloud It's worrisome that base level support for the platform is a $29/mo fee. Requiring the use of back-channels like X.

  • cyberandy
    Andrea Volpini (@cyberandy) reported

    @VeryWellVersed @googlecloud Something similar happened to me last week. The request came from an Internet Service Provider in Romania that hacked into our Vertex AI account, and burned $13k of tokens for generating videos using Veo 3.1.

  • GailHedglin
    Gail Hedglin (@GailHedglin) reported

    @Humana @googlehealth @googlecloud IS IT MEDICARE OR HUMANA THATS CAUSING ELDERLY TO NOT SEE DOCTORS ONLY PA OR NURSES? WERE ALL SICK OF IT! HUMANA NEEDS TO STOP PAYING IF WE CANT SEE A GOD DAMN DOCTOR!!!

  • hulkintosh
    Adam McG (@hulkintosh) reported

    @googlecloud I have to put up with this **** at work. Just show me the excel document with all of the features. Your “Google Sheets” stuff is garbage.

  • CalebMccombs2
    Caleb Mccombs (@CalebMccombs2) reported

    @googlecloud @googlecloud @GoogleCloudTech Our S-Corp is actively processing enterprise AI workloads on Vertex, but we've been ignored by the Startup Program support queue for over a week (Case #00284484). Who handles escalations? We are evaluating our Azure options if we can't get unblocked.

  • _oliveiradanilo
    Danilo Oliveira (@_oliveiradanilo) reported

    @shayanrm @googlecloud I think that the big issue with gemini is related with conway law. The need iterate fast, but they are chained with gcp platform.

  • paulcdejean
    Paul Dejean (@paulcdejean) reported

    @googlecloud when i load the compute metadata page in my browser it crashes my browser, even though I don't have any metadata saved. Could this be related to "We are experiencing availability issues impacting Google Compute Engine, Google Cloud SQL, and Cloud Filestore globally"

  • bettercallsalva
    Thiago Salvador (@bettercallsalva) reported

    @addyosmani @googlecloud duration was never the constraint, coherence is. the longer an agent runs, the more it drifts off the original goal and compounds small errors. checkpointing state and re-grounding mid-run ends up mattering more than how long it can technically go.

  • thecodemarathon
    Prashanth Vaidya (@thecodemarathon) reported

    @GoogleCloud_IN @googlecloud Have DMed, please include the reason why a verification failed rather than asking the customer to redo the verification blindly again and again!

  • dwepost
    DWE Post (@dwepost) reported

    I am in a desperate situation. Everything has been compromised, and I cannot do anything to regain access. We need to take action as soon as possible. Please help me. @AskWorkspace The forms are not working. I am requesting a special recovery form, please. @googlecloud

  • jadenfixxx
    Jaden Fix (@jadenfixxx) reported

    Anyone at @googlecloud or @awscloud (or a neocloud) wanting to slide into my DMs and help me rip some free credits? Possibly leading to larger contracts down the road .. I just tried signing up for an @Azure free trial, and the experience felt like what I imagine the elders went through with dial-up internet. Solutions Architects or Account Managers HMU

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