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Google Cloud Outage Map

The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Cloud users affected:

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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
São Paulo, SP 1
Township of Evan, KS 1
Catania, Sicily 1
Guayaquil, Guayas 1
Mexico City, CDMX 1
Chhindwāra, MP 1
Los Angeles, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • ShinkaIoT
    Shinka - AI (@ShinkaIoT) reported

    @DataChaz @googlecloud making agents guess workflows instead of giving them rails is why they flame out in ****, adk 2.0 locking down the backend is the fix we needed

  • arpraj
    Arpit Rajpurohit (@arpraj) reported

    @googlecloud Hey - we are facing issues with support . There is an ongoing cyptomining case we are trying to solve. Your support had not been able to help in anyway. Been your customer for so long and yet i see no help on the case . Can someone please look into this

  • Abdalla_Nangere
    Abdullahi Adam Usman (@Abdalla_Nangere) reported

    Starting up a business is not easy. You will be building, trying to keep things running, and then @googlecloud will suddenly slam you with a $103 billing for API usage. Now, where do you even begin to service that? This is something I have not even finished building, let alone started making profits from. May Allah see us through. It is really not easy. Ya Allah.

  • DrCrypto76
    DrCrypto76🏴‍☠️₿ (@DrCrypto76) reported

    @MidnightNtwrk @googlecloud isn’t a logo drop. Google is running infra. Mandiant is on security. Confidential Computing is on the ZK stack. And @IOHK_Charles already said more partners are coming. Privacy L1 + Cardano partner chain + Big Tech rails. midnight-3:native is still sitting in the dip while the network is live. This is how institutions actually show up. NFA. DYOR. #crypto #CryptoGem

  • ofPowerofWant
    ofPowerofWant (@ofPowerofWant) reported

    @googlecloud I did collect everything and attempt to do this but @X has joined team "lock you out with something you never asked for" so without a passcode it's not happening Will just have to vent frustrations each time I receive an email until we can't access this at all either

  • ST_Wolfe_
    ST (@ST_Wolfe_) reported

    1. The Engine is Built and Dyno-TestedThe actual software engine (the /verify flow on @googlecloud using cryptographic keys and @solana scoring) is fully built, bolted down, and running reliably. It works.

  • sophielifts_s
    soph pls (@sophielifts_s) reported

    @googlecloud what happens when the agent hallucinates a network config

  • adelbucetta
    Adel Bucetta (@adelbucetta) reported

    @_lopopolo @googlecloud @OpenAI because the hard part was never writing code, it's automating what used to be human intuition about risk and reward

  • hexmint
    hexmint ✌️ (@hexmint) reported

    Google AI/GCP payments and setting up projects is so confusing. @googlecloud get your **** right.

  • nnnnicholas
    nicholas ⛱ (@nnnnicholas) reported

    @_lopopolo @googlecloud @OpenAI woah they poached you? but you were no. 1! maybe you can tell the people responsible for gmail that gemini integration is terrible

  • Abdalla_Nangere
    Abdullahi Adam Usman (@Abdalla_Nangere) reported

    Guys, I am overjoyed as @googlecloud just waived the $101.40 billing charge on my API usage from last month! After making my initial post, Google Cloud reached out to my DMs and asked for details. I explained that I was using the Vertex AI @GeminiApp API in @antigravity, believing the usage was well within my free promotional credits. However, I unexpectedly received a billing invoice of around $101.40, which led to our billing account being suspended and our backend going down because there were no funds in my bank account to cover it. I was guided by a helpful customer support agent who provided a form, and after filling it out, my case was forwarded to a dedicated billing specialist named Carms. After a series of emails over two days, the ever-friendly specialist informed me that Google approved a waiver for the entire charge out of support for our startup, while their engineering team continues to investigate what caused the token spikes in the first place. Shortly after, I received an official reinstatement email from Google, and our backend and production services were immediately restored. I honestly never expected such care, empathy, and leniency from a global tech giant, and Carms' final message genuinely touched me. Thank you, Google, for everything!

  • JoelFickson
    J O E L ▲ (@JoelFickson) reported

    I need to share my horrible experience with @googlecloud and their lack of support in resolving an issue that's been sitting since April. And how someone from support decided to close the case without resolving it.

  • T2872727
    Triman Kumar Saha (@T2872727) reported

    @gcloudpartners @googlecloud Urgent!!! I need help my Google Account got disabled by automated AI false positive error... this account is so much important to me and there's no human support.... please help Reference case id- 9-6635000040823

  • teodorio
    teo (@teodorio) reported

    Hey @googlecloud BigQuery web UI is broken in production for every single user and you just bombed my planning presentation. Thanks!

  • ofPowerofWant
    ofPowerofWant (@ofPowerofWant) reported

    I cannot access @googlecloud, that was your choice. Stop sending me emails for someone elses account that they attached me to... fix it or i will make it a public issue that you are sending me someone elses accounts financial information They had no clue they were delinquent lol

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