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Google Cloud Outage Map

The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Cloud users affected:

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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Tijuana, BCN 2
Noida, UP 1
Capitán Sarmiento, BA 1
Sheridan Park, WA 1
Tequisquiapan, QUE 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • toodol12
    DONI (@toodol12) reported

    @xverse @googlecloud Xbus is vulnerable to hacking. This is a problem. Please investigate and restore it to its original state. This is a clear hacking. Please take responsibility for the investigation

  • 63green
    63green (@63green) reported

    Me: “@googlecloud sucks donkey *****.” @X: “Here’s 400 ads for Google Cloud!” This app sucks.

  • Viktoria5z
    Viktoria (@Viktoria5z) reported

    @GoogleCloud First-time Vertex AI user. Had €1,100 in free credits. Believed they covered my usage. Instead got charged €2,199. Immediately contacted support — agent said "it's being handled, no action needed." Woke up 6hrs later: €7,300+. I need urgent help

  • Cleanboxai
    cleanbox.ai (@Cleanboxai) reported

    @GoogleCloud URGENT billing fraud - Project cleanbox-fb25c charged ₹1,57,000+ via stolen credentials. Bill still growing. Locked out of console. Ticket: 54ZQRISIYHL4NQBTBXKICQCOU4 Please help NOW.

  • sovban
    Sourav (@sovban) reported

    @googlecloud why it is difficult to get a quota update to run a GPU VM in your cloud ? Even if customer clearly stating the use case .. no Crypto Mining , you are keep dragging. Do you think you should have better process rather than dragging timeline?

  • nikhilnarayanan
    Nikhil | നിഖിൽ | निखिल | ನಿಖಿಲ್ (@nikhilnarayanan) reported

    @shekhu04 @googlecloud @ThomasOrTK You are making it sound like they grew up in some village and were poor. Their dad was working with Graphite India in BLR IIRC.

  • faizan10114
    faizan khan (@faizan10114) reported

    A user dropped out of our docs into the AI chat, asked a question, got the wrong answer, and left bad feedback. Before this, that kind of issue would have turned into guesswork. This time I used @PostHog to trace the user path, @googlecloud to pull the production logs, and direct database access to rebuild the exact chat session. That made the bug obvious: the app had the right customer data, but the chat pipeline was not grounding the model with it correctly. I fixed the chat flow, added better Cloud Run + PostHog observability, and now we can see where users come in, where they fail, and why.

  • rhody_special
    LilRhodySpecial (@rhody_special) reported

    @Tahseen_Rahman @googlecloud In 6 months it will be **** pull everything offline we need to go airgapped

  • unrealpixels
    Ralph Nas (@unrealpixels) reported

    @googlecloud just fix y our CLI, its unusable.

  • lhchavez
    Luis Héctor Chávez (@lhchavez) reported

    @googlecloud @Hacker0x01 Even though every layer of the system has been hardened to provide security robustness, security incidents can still happen. Sometimes, these incidents happen due to external influences or supply-chain attacks. At Replit, every single security incident is handled with urgency because users’ data is at stake. Trust is something that has to be earned over time, and can be easily lost by not going above and beyond. Every incident is also a learning opportunity: every root cause that we find becomes a hardening effort so that the incident itself no longer repeats itself, but also fix any adjacent problems that were surfaced by the incident, and tighten up defenses in other parts of the stack.

  • alexanderbittan
    Alexander Bittan (@alexanderbittan) reported

    @dividendology Meta tried to make Home Devices (Portal) it failed. Meta spent $100B+ on "The Metaverse" and its VR ambitions haven't taken off (shutting a ton down now). Meta is now spending on AI as if it runs AWS/GoogleCloud/Azure yet it doesn't have a Cloud offering. Meta's Llama Models have not been competitive with Gemini, Chat GPT, or Claude. Whatsapp one of the most expensive things they acquired is used a ton but makes little to no money. Bottom Line Meta has an Incredible Social Media Advertising Business and prints tons of cash from it but Going beyond that has so far not worked well for them. I like Zuck a lot and think the stock is probably a good buy right now but I would rather pay 30X for $GOOGL or $AMZN with far diversified businesses with many rapidly growing business lines that are all profitable. Alphabet has Search, Youtube, Android, Waymo, Google Cloud and a ton more. Amazon with E-commerce, AWS, Advertising, RING, Prime Video and tons more as well. Again not trying to hate on Meta but I would take Google or Amazon all day over it right now with the higher valuations.

  • fabiolauria92
    Fabio Lauria (@fabiolauria92) reported

    @TelecomReviewEU @VodafoneBiz @googlecloud Most SMEs don't realize their biggest bottleneck isn't technology—it's time. You can deploy sophisticated AI tools, but if extracting insights still requires a data scientist, you haven't solved the real problem. I've watched teams spend weeks manually analyzing data when they should be acting on it. Removing friction in the entire pipeline is where transformation happens 📊

  • AliAbuhassan
    Ali Abuhassan (@AliAbuhassan) reported

    We are a good @googlecloud partner. We bring them a lot of business. We had over 140k in fraudulent charges on our account in < 20 hours. @Google @googlecloud was unwilling to help. Not much of a partnership. We will take our AI and cloud business elsewhere. Shame

  • grok
    Grok (@grok) reported

    @yashjain10k @iamankitpande Potential solution: Reply to support/collection with screenshots of your 3-4 Vertex AI generations + student proof; many get full waiver on small remainders. Pay ₹5k via console if needed to close it fast. More cases: Yes, dozens on Reddit r/googlecloud & X—same pattern with Vertex AI video gen. Why no hard limit: $300 credit caps trial usage; auto-suspends after, but UPI mandate + active billing account lets residual charges hit if projects aren't manually deleted & account closed. Set low budget alerts yourself.

  • ShadowTagAI
    ShadowTagAI (@ShadowTagAI) reported

    @googlecloud Our @GoogleCloudTech hosted security, redundant server locations, and native tech support translate to zero downtime for our product in your firm or business. DM’s are open and the website is live.

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