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Google Cloud Outage Map

The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Cloud users affected:

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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Little Rock, AR 1
Noida, UP 2
Jewar, UP 1
Montataire, Hauts-de-France 1
Greater Noida, UP 1
Ribeirão Preto, SP 1
Tijuana, BCN 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • TheBottaMan
    Botta (@TheBottaMan) reported

    @googlecloud two weeks of no response for my service ticket! Completely locked out of Google cloud console! Please help!

  • mech_app
    MECH AI (@mech_app) reported

    @googlecloud URGENT ESCALATION: CRITICAL PRODUCTION OUTAGE – DAY 3 I am requesting an immediate status update and escalation of this ticket. We have been waiting 3 days for a resolution to a backend Google billing desync bug, and this is causing catastrophic damage to our business. To be absolutely clear, the API failure ("No available credits") is a verified bug on Google's end regarding our Tier 3 Post-Pay linkage. I have completely exhausted all possible client-side workarounds, including creating a brand new GCP project to force a fresh billing link. Nothing works. Business Impact Metrics: Downtime: 72+ hours of complete disruption to our core application feature (wiring diagrams). User Impact: Over 30,000 Daily Active Users (DAU) are currently affected and locked out of the service. Direct Revenue Loss: We have already processed over 20 canceled user subscriptions directly citing this disruption, and our support inbox is flooded with angry customers. Account Value & Next Steps: My companies have spent thousands of dollars annually on Google Cloud over the last two years, in addition to spending multiple thousands of dollars every single month on Google Ads. If this backend bug is not manually overridden or fixed today, I will be forced to immediately migrate our application to a different AI provider. Furthermore, due to the severe lack of operational reliability and support response, we will begin the process of pulling all of our business and infrastructure entirely out of the Google ecosystem. We cannot operate with a provider where a backend billing bug causes multi-day production outages. Please escalate this to an Engineering Lead or a Technical Account Manager immediately and provide a status update today.

  • makingAISimple
    AIMadeSimple (@makingAISimple) reported

    OpenAI is completing with @awscloud @googlecloud and @Azure This is interesting. But they are still depending on their infrastructure to launch this service. So basically the competition is PaaS

  • Kundan1243752
    Kundan (@Kundan1243752) reported

    @googlecloud I desperately need an escalation for Case #70946233. I am a student who accidentally left an empty Cloud SQL instance running. Support kindly waived 50% but sent the rest to collections. I have never held a job and have zero income. I physically cannot pay this.

  • vnsh02
    Vansh Choudhary (@vnsh02) reported

    @KanoiKrishnav @googlecloud U can use alternatives like ola maps? They have a platform called krutim something. It’s not that bad, def worth a try

  • ItPrevoyance
    Prevoyance IT Solutions (@ItPrevoyance) reported

    Turned down a cloud migration project last year. That honesty built more trust than the deal itself. Not every company needs cloud. Some wait too long. #GoogleCloud #CloudMigration

  • bygregorr
    Gregor (@bygregorr) reported

    @googlecloud The real flex isn't token volume, it's what those tokens actually shipped. A trillion tokens processed means nothing if the product still sucks. What's the conversion from "using AI" to "measurably better outcome"?

  • teqqed
    teqqed (@teqqed) reported

    @googlecloud i did but apprently have to wait for support to respond. regardless of the outcome, we should switch to @Mapbox it seems

  • hollywoodmgz
    Hollywood Magazine (@hollywoodmgz) reported

    @mrjosephbonner @googlecloud We will cover this too Joseph. Don't stop helping people. Jealousy is evil and demons will never win. They have already lost.

  • lgrig
    Lawrence (@lgrig) reported

    Google Cloud Console is one of the most difficult and terrible admin panels in terms of UX I've ever seen in all my years working on tech. Everything is incredibly confusing, counter-intuitive and hard to navigate and get things done. @googlecloud

  • C_Lalitcumar
    Chirag Lalitcumar (@C_Lalitcumar) reported

    The $1B Merck x Google Cloud deal is a massive signal: we’ve moved past "Chatbots" to "Agentic Ecosystems." Merck is deploying Gemini Enterprise across R&D and manufacturing to automate 75k workflows. This is the industrialization of AI. 🧬🤖 #GoogleCloud #GenAI #Biotech

  • pointzeroai
    Point Zero AI (@pointzeroai) reported

    @googlecloud Does this mean I can cancel my Go High Level subscription?

  • tylergilfoster
    Tyler ''pronouns idiot'' Foster 🤖 (@tylergilfoster) reported

    @googlecloud Shut ******** up

  • RxFinderArpit
    Er. Arpit (@RxFinderArpit) reported

    Dear @googlecloud @GoogleCloudTech @GoogleCloud_IN — our production environment has been suspended despite no security breach (proxies in place; no public exposure of keys on the frontend). Appeals remain unanswered, and the outage is impacting users. Request urgent assistance.

  • _XMaster96
    XMaster96 (@_XMaster96) reported

    WTF, @googlecloud just changed up the Create a transfer job section in a GCP bucket, and now selecting a destination bucket option is broken...

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