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Google Cloud Outage Map

The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Cloud users affected:

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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Catania, Sicily 1
Guayaquil, Guayas 1
Mexico City, CDMX 1
Chhindwāra, MP 1
Los Angeles, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • gsmithw91
    Garrett Smith (@gsmithw91) reported

    @ThomasOrTK Can you get me in touch with someone in the billing support department for billing case 70049182. I have gone 93 days waiting on a $3118.19 refund for an error in your billing system @googlecloud billing support is horrible and has no accountability.

  • CEOinterview
    CEOInterviews.AI (@CEOinterview) reported

    The market spent this month betting AI capex will never earn its return. Alphabet's Wednesday earnings are the first hard rebuttal. Google Cloud operating income hit 8.8 billion dollars, triple the 2.8 billion of a year earlier, on 82 percent revenue growth. Back in April, Google Cloud CEO Thomas Kurian told Matthew Berman why he was not worried: in a capacity constrained market, owning your own chip keeps your unit economics attractive while everyone else pays up. Google is now selling that chip to Anthropic, OpenAI and Meta. Source: $GOOG @googlecloud, Matthew Berman @MatthewBerman

  • sdrth
    Siddharth Jaiswal (@sdrth) reported

    @Analyticsindiam @googlecloud Your lovable built website is leaking user data. Sent you a DM and Email on 11th. Please fix.

  • antonioalst
    Antonio Alonso-Stepanov (@antonioalst) reported

    I wonder if there’s a network effect to compute where running more GPUs/TPUs gives you more data on which machines fail and how, which lets you train better models to predict failures and route workloads around them. I’ve heard @googlecloud uses these kinds of predictive health signals.

  • SnoopyLinkin
    Tomoaki Sekiya (@SnoopyLinkin) reported

    (English follows Japanese) GKEのNetwork Endpoint Group(NEG)事前プロビジョニングがプレビューで登場。NEGのServiceアノテーションにカスタムzonesパラメータを追加すると、対象ゾーンにノードがなくてもService作成時に空のNEGを作成でき、ワークロードのデプロイを待たずにバックエンドサービスへのNEGアタッチなどインフラ構築を自動化できます。 GKE's Network Endpoint Group (NEG) pre-provisioning is now in Preview. Adding a custom zones parameter to the NEG Service annotation creates an empty NEG at Service creation even before nodes exist in that zone, letting you automate infra steps like attaching a NEG to a backend service without waiting for workloads to deploy. #GoogleCloud #GoogleCloudAmbassador

  • dwepost
    DWE Post (@dwepost) reported

    I am in a desperate situation. Everything has been compromised, and I cannot do anything to regain access. We need to take action as soon as possible. Please help me. @AskWorkspace The forms are not working. I am requesting a special recovery form, please. @googlecloud

  • 63green
    63green (@63green) reported

    Another day, another need to 'unsubscribe' from @googlecloud marketing emails. This is why I've fully removed myself from all things @Google - they treat everyone with complete contempt, refuse to honor preferences, and are happy to **** you as a customer at every opportunity.

  • shayanrm
    Shayan Mashatian (@shayanrm) reported

    @googlecloud What’s the point of replying to messages here, asking DM you with a case number, to send a auto-reply privately that your case is under review?! We know the cases are under review and the issue is that they are not getting resolved fast enough. Why wasting our time to send the case to you in DM if you have an AI just to send an auto-response to it with no new or valuable information? @sundarpichai

  • otri
    Aaron Hilton (@otri) reported

    @googlecloud It's worrisome that base level support for the platform is a $29/mo fee. Requiring the use of back-channels like X.

  • iC
    clive boulton (@iC) reported

    @jonerp @googlecloud Salesforce CRM ushered in the biz developer to customize becuz UX for online self-service has far more users. ERP is more complex and seems well suited for AI builders to repeat a similar capability. SAP's ABAP cloud & developer extensibility: on-stack custom logic built for AI?

  • abzalgylymbai
    abzal gylymbai (@abzalgylymbai) reported

    @googlecloud Recurring unexplained charges (~$83, repeating) on my Google Cloud Billing account despite no active projects showing in Console. Already paid multiple times, keeps reappearing. No response from support for days. Can someone please DM me / escalate this?

  • ofPowerofWant
    ofPowerofWant (@ofPowerofWant) reported

    @googlecloud I did collect everything and attempt to do this but @X has joined team "lock you out with something you never asked for" so without a passcode it's not happening Will just have to vent frustrations each time I receive an email until we can't access this at all either

  • Nazar4Bedard
    busch propaganda spreader 🇺🇸 (25-12) (@Nazar4Bedard) reported

    @StudiosLA90210 @MLBNetwork @googlecloud Your fanbase sucks and he was right cry about it

  • griiettner
    Paulo Griiettner (@griiettner) reported

    @googlecloud I'm having a huge issue on the past 8 months and I just can't get support to help me fix. Some how, someone connected my GCP account to a project, used my credit card, gave my user 0 access, but I can't remove my self fro the project. I had to get my bank to charge charge back, because again, I could not find anyone to help fix it. The bank restored my money and issue a dispute, you guys countered back saying that I actually received the service, even though I did not, someone else did it using my card. Please remove my account from that fraudulent service, otherwise I'll have to find a different way to make this happen.

  • gsmithw91
    Garrett Smith (@gsmithw91) reported

    @googlecloud I have been having a billing issue for 90 days now in which i was charge $3000 improperly. You guys have admitted it but I still haven't received my refund and have had a hard time getting any follow up at all regarding the case.

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