Google Cloud Outage Map
The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Cloud users affected:
Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| São Paulo, SP | 1 |
| Township of Evan, KS | 1 |
| Catania, Sicily | 1 |
| Guayaquil, Guayas | 1 |
| Mexico City, CDMX | 1 |
| Chhindwāra, MP | 1 |
| Los Angeles, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Cloud Issues Reports
Latest outage, problems and issue reports in social media:
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Calle ( R ) (@range61herby) reported@googlecloud my computer won't work now and neither does my phones in this valley, All hope is lost because it isn't my devices doing it it is in the network out of my hands or an airwave attacker in the valley again! AI.
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Triman Kumar Saha (@T2872727) reported@GoogleCloud_IN @googlecloud Urgent!!! I need help my Google Account got disabled by automated AI false positive error... this account is so much important to me and there's no human support.... please help Reference case id- 9-6635000040823
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Surinder Sharma (@SippiSharma) reportedWe're a small business using Gemini API through @GoogleCloud & received an unexpected charge we haven't been able to verify. Billing support wasn't able to investigate further & we haven't found a way to reach tech support. Help! #GoogleCloudSupport #SmallBusiness @ThomasOrTK
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Conrad Lotz (@conradlotz) reportedBREAKING: Google Cloud Hands AI Agents Full Cloud Cheat Sheet Thread 1/3 Google just made BigQuery, Cloud Run, and Kubernetes natively usable for Claude Code, Cursor, and Copilot agents. One command integration. Free tier available. Thread 2/3 This means your AI coding agents can now properly orchestrate real cloud resources without constant prompt engineering around APIs. Thread 3/3 Huge for production builders moving agents from prototypes to deployed services. Test it on a small workload first. #AI #GoogleCloud Bridges the gap between AI coding assistants and real infrastructure management; accelerates agent adoption. What cloud service do you want AI agents to handle first?
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Abdullahi Adam Usman (@Abdalla_Nangere) reportedGuys, I am overjoyed as @googlecloud just waived the $101.40 billing charge on my API usage from last month! After making my initial post, Google Cloud reached out to my DMs and asked for details. I explained that I was using the Vertex AI @GeminiApp API in @antigravity, believing the usage was well within my free promotional credits. However, I unexpectedly received a billing invoice of around $101.40, which led to our billing account being suspended and our backend going down because there were no funds in my bank account to cover it. I was guided by a helpful customer support agent who provided a form, and after filling it out, my case was forwarded to a dedicated billing specialist named Carms. After a series of emails over two days, the ever-friendly specialist informed me that Google approved a waiver for the entire charge out of support for our startup, while their engineering team continues to investigate what caused the token spikes in the first place. Shortly after, I received an official reinstatement email from Google, and our backend and production services were immediately restored. I honestly never expected such care, empathy, and leniency from a global tech giant, and Carms' final message genuinely touched me. Thank you, Google, for everything!
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Howard Beale (@Mad_as_Hel) reported@googlecloud Good, because they need help !
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Valentina Valdes (@valenvp03) reported@googlecloud This is where enterprise AI gets serious: domain skills, governed connectors and traceable outputs. The chatbot layer was never going to be enough for legal work.
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Daniel Cole Young (@dcoleyoung) reportedGoogle App Engine having issues? #gcp @googlecloud
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Antonio Gomes (@onchainantonio) reported@Googlecloud's recent post-quantum roadmap highlights just how complex this migration is. The most honest line in it is about hardware. Google says some physical replacement cycles will run past 2029. This is a company that owns its data centres, its silicon, its browser and its certificate authority. And it still cannot promise the hardware layer is done by the end of the decade. That is the whole migration in one sentence. Post-quantum is a systems programme, not an algorithm swap. Three things in the roadmap that make the point: → Key exchange was the easy part. Hybrid ML-KEM is already live on Google's endpoints. Encryption in transit moves fast because it only needs two parties to agree. → Signatures are the hard part. ML-DSA and SLH-DSA are too large for the existing WebPKI to carry, so Google is testing Merkle Tree Certificates with Chrome and Cloudflare. They did not swap the signature. They redesigned how trust is distributed. → Roots of trust are the slow part. Caliptra, TPM 2.0, OpenTitan for quantum-secure boot. Silicon has a shipping cycle. No software update shortens it. Now remove Google's advantages. No single owner of the stack. No control over the clients. Keys and signatures published permanently the day they were made. That is what a decentralised network is migrating from. It is why "we'll upgrade later" is a much bigger claim there than it sounds. The organisations with the most control are being the most careful about the timeline. Worth sitting with.
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Ai Trend (@Ai_Trend_) reportedYour agent memorized the training environment, leading to production failures. EnvHarness solves this with a 200-line wrapper and an LLM that designs your curriculum. 🎯 The static trap: Most RL agents overfit to training. New observations or slightly different physics cause catastrophic failure. EnvHarness treats this as an environment bug, not an agent one. 🔧 How it works: EnvRigger, an LLM designer, analyzes your base environment and generates perturbation strategies like noise injection, parameter drift, and scenario mutation. The wrapper applies these dynamically during training. 📈 Results on real benchmarks: We saw a 9.0 point improvement on held-out tasks and nearly 10% faster convergence. These are not synthetic gains; they're on standard agent benchmarks reported in RL papers. 💰 Cost of doing nothing: You're either hand-designing robustness (slow, expensive, incomplete) or accepting brittle agents. EnvHarness is Apache-2.0, plugs into existing stacks, and avoids technical debt and accuracy costs. Stop training agents that fail when it matters. The wrapper ships today. #ReinforcementLearning #AIAgents #GoogleCloud
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Rimple (@RimpleMalik) reported@googlecloud @GoogleCloud_IN Need urgent help. We have raised a P1 case for quota increase. No one is answering the call. Need to get our Persistent Disk SSD Quota updated. Case number for reference: 73964507. We even bought enhanced support plan for this. Very disappointing.
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Effie Kavoura 🔶 (@effiekav) reportedThe next phase of enterprise AI will not be won by the smartest chatbot. It will be won by the systems companies are actually willing to trust with real work. @googlecloud just launched Gemini Enterprise for Legal. Not simply a model for lawyers. A governed agent platform that can review contracts, monitor regulation, research legal issues, draft documents and operate across existing legal systems while inheriting the permissions already in place. That distinction matters. In high stakes industries, intelligence alone is not enough. The AI needs to know what it can access. What it is allowed to do. Which source it used. Where confidentiality boundaries sit. And when a human still needs to make the decision. I think this is where enterprise agents become genuinely interesting. The moat is moving from who has the cleverest model to who can safely connect intelligence to the messy systems where actual work happens.
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Mathieu Kessler (@mayeu20) reported@googlecloud Embedding agents directly into network products is a strong integration.
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63green (@63green) reportedThe spam phone calls and emails from @googlecloud sales people automatically disqualifies them from consideration. Same reason I refuse to use @Cloudflare. If the quality and reputation of your product doesn’t speak for you, **** off, don’t call or email, I’m not interested.
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Garrett Smith (@gsmithw91) reported@ThomasOrTK Can you get me in touch with someone in the billing support department for billing case 70049182. I have gone 93 days waiting on a $3118.19 refund for an error in your billing system @googlecloud billing support is horrible and has no accountability.