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Google Cloud Outage Map

The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Cloud users affected:

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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Noida, UP 2
Jewar, UP 1
Montataire, Hauts-de-France 1
Greater Noida, UP 1
Ribeirão Preto, SP 1
Tijuana, BCN 2
Capitán Sarmiento, BA 1
Sheridan Park, WA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • DiljotMutti
    Diljot Mutti (@DiljotMutti) reported

    trying to setup paid support for @googlecloud for more than an hour so that i can have actual support for my issue > paid support requires organization > organization requires something called cloud identity > cloud identity docs suggest go to Billing > Buy or upgrade. But there is no "Buy or upgrade" button 😐

  • micheal1798258
    @micheal me (@micheal1798258) reported

    @GoogleDeepMind @googlecloud There are still saftety issues

  • KanoiKrishnav
    Krishnav Kanoi (@KanoiKrishnav) reported

    I need some help from the @googlecloud / @GoogleMapsPlatform team 🙏 I’m a student building a hyper-personalised travel agent for myself and others using Maps + AI. My 300 USD trial credits expired and my prototype is now stuck. My college hasn’t enrolled in the student/education program yet, so I don’t have a way to get new Maps credits right now, but I’m actively pushing them to apply. If anyone from the Google Cloud / Maps startup or education programs could guide me on how to get Maps API credits as a student builder (or the right program to apply to), it would unblock my work. Happy to share the idea, architecture, and progress so far. DMs open.

  • MoorInsStrat
    MoorInsightsStrategy (@MoorInsStrat) reported

    @googlecloud .@googlecloud GM Cloud Apps Karthik Narain unveiled the Agentic Data Cloud. "Reasoning without context is just a guess." $GOOGL 📌 Four foundational innovations: 1/ Knowledge Catalog, universal context engine, native BigQuery integration mapping tables into business logic 2/ Smart Storage extends context to unstructured data. Objects landing in Google Cloud Storage are instantly tagged, enriched, and agent-ready with zero manual data engineering 3/ Zero-copy access to Palantir, Salesforce, SAP, ServiceNow, Workday 4/ Data Agent Kit, Gemini-powered authoring in VS Code, Cloud Code, Gemini CLI, turning any IDE into a native data environment 🧑 Customer proof: Virgin Media O2 activating 20,000+ data assets through Knowledge Catalog to empower global product teams. This is the "systems of intelligence" to "systems of action" shift. Context is now a governed surface, not a pipeline problem.

  • SarpongThomas10
    Bra kwaku (@SarpongThomas10) reported

    I can think of a lot of use cases for this. Unfortunately I’m on @googlecloud which doesn’t support this natively. @googlecloud 👀

  • Viktoria5z
    Viktoria (@Viktoria5z) reported

    @GoogleCloud First-time Vertex AI user. Had €1,100 in free credits. Believed they covered my usage. Instead got charged €2,199. Immediately contacted support — agent said "it's being handled, no action needed." Woke up 6hrs later: €7,300+. I need urgent help

  • PMikejr36311
    Pastor Mikejr (@PMikejr36311) reported

    @IDme @googlecloud My idme is suspended help me

  • liamin59
    alex💙 | ”KGeN base.eth | ETHGas ⛽ (@liamin59) reported

    @GoKiteAI @nalin @googlecloud This idiotic paper is falling lower and lower. Binance is selling this crap.

  • everestchris6
    Chris (@everestchris6) reported

    @googlecloud a leaked api credential caused anomalous places api charges on my account, support is apparently processing the adjustment, but your billing system just auto-attempted 18× $180 charges in 5 mins and my bank blocked them all. can someone get this resolved asap

  • b1oodrain
    B1oodRain 🇺🇸🦅 (@b1oodrain) reported

    @googlecloud @HomeDepot ah makes sense now why the homedepot site sucks. its hosted by google.

  • MatthewL853646
    Matt (@MatthewL853646) reported

    @MLBTV if you don’t get this annoying @googlecloud ad off my screen every half inning with that annoying horn that sounds off every 10 seconds, I’ll cancel and never watch again. Whoever had the bright idea to run this 2 min ad with those annoying sounds should be fired. I have never been more triggered by an ad in my life. Oh yea, will never use google cloud either.

  • guptarahul07
    rahul gupta (@guptarahul07) reported

    @googlecloud Hi @googlecloud, I submitted a quota increase request for My Business API (Case ID: 4-7405000041466) on April 26. Not able find or track this case ID. This issue raised earlier as well but no response. Can you help check the status? Project: reviewpilot-d9899. Tks!

  • melisalaci
    Melisa Laci (@melisalaci) reported

    @googlecloud @Firebase we have submitted 7 tickets since yesterday for our company Patriot Conceptions. Also, the support agent marked our case as urgent but we haven't heard back. Our account was suspended after confirmed API key abuse. We’ve fully contained the issue (keys removed, API disabled, quotas set to 0, billing active). We have a time-sensitive healthcare business. I would GREATLY appreciate any help.

  • axiomofmind
    @Axiomofmind ⚡ (@axiomofmind) reported

    @parthi_logan @googlecloud bro why would you enabled gemini api service on a google cloud project with public api keys out there? just create a new project lol

  • vnsh02
    Vansh Choudhary (@vnsh02) reported

    @KanoiKrishnav @googlecloud U can use alternatives like ola maps? They have a platform called krutim something. It’s not that bad, def worth a try

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