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Google Cloud Outage Map

The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Cloud users affected:

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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Florence, SC 1
Noida, UP 2
Little Rock, AR 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • jeffreybunn
    Jeffrey Bunn (@jeffreybunn) reported

    Ask: our @googlecloud project was charged ~$1.3k after ~5.6K unauthorized calls in a few hours to Gemini image models we don’t use. Support credited ~$660, but we’re still stuck with the rest. Looks like legacy API access may have been abused. Anyone at GCP able to review?

  • gsmithw91
    Garrett Smith (@gsmithw91) reported

    @googlecloud I have been having a billing issue for 90 days now in which i was charge $3000 improperly. You guys have admitted it but I still haven't received my refund and have had a hard time getting any follow up at all regarding the case. CASE 70049182

  • dwepost
    DWE Post (@dwepost) reported

    I am in a desperate situation. Everything has been compromised, and I cannot do anything to regain access. We need to take action as soon as possible. Please help me. @AskWorkspace The forms are not working. I am requesting a special recovery form, please. @googlecloud

  • RayV2222
    Warhol’s Circus (@RayV2222) reported

    @nvidia @NewsFromGoogle @googlecloud Don’t buy the lie! They stole $212.49, from me, delivered nothing! Can’t help me fix it, and refuse to give me a refund! Gemini doesn’t even recognize me as a subscriber!!! They’re FRAUDS!!! I heard this affects thousands!!!

  • makingAISimple
    AIMadeSimple (@makingAISimple) reported

    @googlecloud @AnthropicAI The amount of support Anthropic is able to garner is quite interesting.

  • JobbingPsych
    Rash05 (@JobbingPsych) reported

    @googlecloud Stuck in support limbo with @GoogleCloud. Tried to upgrade to deploy our website, but got automated fraud-blocked. It's been 5 days since I uploaded my verification docs to Case #72047300 with zero response. Disappointing customer service. Urgent help needed! @GoogleCloudTech

  • bradgessler
    Brad Gessler (@bradgessler) reported

    @cpinto @Azure @googlecloud Unbelievable. I bet it's still broken 6 months from now.

  • evinjohnn
    Evin (@evinjohnn) reported

    @GoogleCloud_IN @googlecloud Hey , Need urgent help , I have made the payments , but my api keys are still showing expired , my entire app runs on it , please look into it asap

  • JoelFickson
    J O E L (@JoelFickson) reported

    @googlecloud I also have a case with you guys, and it's been pending for almost a month now. It's so unhelpful. Your response times have been so bad.

  • yungziku
    Ziku.eth (@yungziku) reported

    $DATA Team releasing an app Market asked -> is it useful? (Make profit for the users) -> Not sure? -> choppy pricing Team getting gold check Market asked -> How easy is it to get gold checked? -> Extensive verification? -> violent pivot Team partner with @googlecloud Market asked -> What is the scale of this partnership? -> Not sure -> Slight sell down “Buy the rumor, sell the news” (1/2) —— What does it means? It means when the team pull it off the repricing upward will be violent Equivalently would be a violent reprice downward if the team fail to pull off early infrastructure claims

  • _oliveiradanilo
    Danilo Oliveira (@_oliveiradanilo) reported

    @shayanrm @googlecloud yeah, the gemini are passing our quality tests. the inference speed and quality are nice. It is working to our problems. they need improve the billing aspect and the deprecation policy. We need every month update the models and redo the tests.

  • muyang14756529
    身是业的根 (@muyang14756529) reported

    Urgent! My business is down because @GoogleCloud suspended project lateral-journey-450812-g7. Live tokens expire in hours, causing permanent data loss. Support escalated but compliance is silent. Need human help for Ticket 2XWJSBKNPMM7QOD3U5KVHZU5WI!

  • Pynvox
    Chris (@Pynvox) reported

    @FortniteStatus put GoogleCloud's servers back on creative because they're better than Microsoft Azure..GoogleCloud handles ping better MicrosoftAzure doesn't and it sucks.. and on the Legends Landing map there are stutters at times / the players i see them standing still and then they start moving again

  • Ferbin08
    Ferbin (@Ferbin08) reported

    @nvidia @googlecloud Apple Intelligence running on third-party data centers now. The infrastructure layer got decoupled from the software. Pretty standard move for a scaled service, but Apple's been locked down until now.

  • gsmithw91
    Garrett Smith (@gsmithw91) reported

    @googlecloud I have been having a billing issue for 90 days now in which i was charge $3000 improperly. You guys have admitted it but I still haven't received my refund and have had a hard time getting any follow up at all regarding the case. CASE 70049182

Check Current Status