Google Cloud Outage Map
The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Cloud users affected:
Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Mexico City, CDMX | 1 |
| Chhindwāra, MP | 1 |
| Los Angeles, CA | 1 |
| Florence, SC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Cloud Issues Reports
Latest outage, problems and issue reports in social media:
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Jaden Fix (@jadenfixxx) reportedAnyone at @googlecloud or @awscloud (or a neocloud) wanting to slide into my DMs and help me rip some free credits? Possibly leading to larger contracts down the road .. I just tried signing up for an @Azure free trial, and the experience felt like what I imagine the elders went through with dial-up internet. Solutions Architects or Account Managers HMU
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Parag Dher Sare Paise Wala (@ParagBatham) reported@GoogleCloud I need urgent help with a disputed Google Cloud billing charge. I've tried getting through Google Cloud Billing Support, but the automated assistant won't connect me with a human. Please help me get this escalated to a billing specialist. I can provide the details
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Lukas Petrasch (@LukasPetrasch) reported7 months. 20+ status updates. 8 different support reps. Still no decision. That's our experience with @GoogleCloud Billing following a DDoS incident. I'm genuinely starting to question whether this is the standard a cloud provider of this size holds itself to. #GoogleCloud
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身是业的根 (@muyang14756529) reported@googlecloud @shaunwhite Urgent! My business is down because @GoogleCloud suspended project lateral-journey-450812-g7. Live tokens expire in hours, causing permanent data loss. Support escalated but compliance is silent. Need human help for Ticket 2XWJSBKNPMM7QOD3U5KVHZU5WI!
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身是业的根 (@muyang14756529) reported@googlecloud @invideoOfficial Urgent! My business is down because @GoogleCloud suspended project lateral-journey-450812-g7. Live tokens expire in hours, causing permanent data loss. Support escalated but compliance is silent. Need human help for Ticket 2XWJSBKNPMM7QOD3U5KVHZU5WI!
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Leomar Osorio (@osorioleomar) reportedHi @askgcp @googlecloud, our CPTO has paused our company's GCP migration after a known Firebase API vulnerability led to 19k SEK in unauthorized Gemini charges. We provided proof of external abuse but haven't heard back in over a week. Need immediate help with Case #72859549
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luba luft (@luba_loop) reportedbeen migrating my company onto a new @googlecloud GCP Org this week and it is ******* infuriating. Been blocked since Monday due to quota limits and it is IMPOSSIBLE to get in touch with a human about it. I am trying to give you tens of thousands of dollars, help me do it!!!!!!!
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Felix (@ixen) reportedHi @GoogleCloud. Critical Emergency: My account has been hacked, admin users were changed, and there is a fraudulent runaway cost of over €1M. I already submitted a recovery form but got a 48h delay. Need urgent help to freeze billing immediately.
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Howard Beale (@Mad_as_Hel) reported@googlecloud Good, because they need help !
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doi (@doigetsu) reported@sammathews @Vikxngr @googlecloud netanyahu would be a better ceo, please sell the org. holy **** this is embarassing
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Arpit Rajpurohit (@arpraj) reported@googlecloud Hey - we are facing issues with support . There is an ongoing cyptomining case we are trying to solve. Your support had not been able to help in anyway. Been your customer for so long and yet i see no help on the case . Can someone please look into this
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Scooperleash_usa llc (@scooperleash) reportedwhen cloud network is controlling what your company get at what time, that autonomy is cruel especially when it becomes like the company data that is stored in @googlecloud belongs to the cloud instead of the platform that uses the cloud
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Prashanth Vaidya (@thecodemarathon) reported@GoogleCloud_IN @googlecloud Have DMed, please include the reason why a verification failed rather than asking the customer to redo the verification blindly again and again!
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Andre Ross (@HANDSOMEDRE33) reported@googlecloud i just saying some random **** not important
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Garrett Smith (@gsmithw91) reported@ThomasOrTK Can you get me in touch with someone in the billing support department for billing case 70049182. I have gone 93 days waiting on a $3118.19 refund for an error in your billing system @googlecloud billing support is horrible and has no accountability.