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Google Cloud Outage Map

The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Cloud users affected:

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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Greater Noida, UP 1
Ribeirão Preto, SP 1
Tijuana, BCN 2
Noida, UP 1
Capitán Sarmiento, BA 1
Sheridan Park, WA 1
Tequisquiapan, QUE 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • UtariD86
    Mehmet Göksu (@UtariD86) reported

    @googlecloud "Are you actually going to help me or just keep redirecting me to random complaint forms I can't even reach? My entire account is suspended for 'Abuse' so I CANNOT access the Google Cloud Console or the links you sent! Stop the loop and investigate Case: 69725377 @GoogleCloudTech

  • AliAbuhassan
    Ali Abuhassan (@AliAbuhassan) reported

    We are a good @googlecloud partner. We bring them a lot of business. We had over 140k in fraudulent charges on our account in < 20 hours. @Google @googlecloud was unwilling to help. Not much of a partnership. We will take our AI and cloud business elsewhere. Shame

  • 3kazmak
    Kazmal (@3kazmak) reported

    @googlecloud Gemini sucks *** !

  • _shanytc
    Shanytc (@_shanytc) reported

    @googlecloud And magically the vm price per hour doesn't go down...

  • samihss
    samih (@samihss) reported

    @AskGoogleCloud @googlecloud you suspended our entire project with real usage with no prior warning with a“hijacking” motif but no real details? We submitted an appeal, we haven’t heard back from you guys our entire platform is at a standstill - please help.

  • AkashDeep15063
    Akash Deep (@AkashDeep15063) reported

    @googlecloud @GoogleCloud @Firebase My B2B startup ecosystem (150,000+ active businesses) has been completely down for 5 DAYS due to an automated project suspension (accidental key leak, already secured). Appeal submitted 5 days ago, ZERO response. Businesses are suffering

  • Viktoria5z
    Viktoria (@Viktoria5z) reported

    @GoogleCloud First-time Vertex AI user. Had €1,100 in free credits. Believed they covered my usage. Instead got charged €2,199. Immediately contacted support — agent said "it's being handled, no action needed." Woke up 6hrs later: €7,300+. I need urgent help

  • MitenSolanki24
    Miten Solanki (@MitenSolanki24) reported

    So google cloud just quietly dropped the API usage from free trial credits, resulting in disruped services today, been just fire fighting the whole scenario from last 3hrs. The worst part of this situation was there wasn't a single number i can call @googlecloud @GoogleCloud_IN

  • andrebruton
    andrebruton (@andrebruton) reported

    It is a mission to get reCAPTCHA working @googlecloud since it was moved from the simple working setup. Now it takes a day of trial and errors to get working... #recaptcha

  • mtknguyen3927
    mTn (@mtknguyen3927) reported

    @warriors @googlecloud WTF? Who voted for this? This shows who you work for. Trash

  • caro_milanesi
    Carolina Milanesi (@caro_milanesi) reported

    Apple getting airtime at @googlecloud Next as a Gemini customer is notable enough. @ThomasOrTK naming Apple as the company that picked Gemini to power the new Siri made it land harder. Google won a marquee customer and reminded everyone in the room that the most anticipated Apple feature this year runs on Google.

  • EmcutuJay
    Jay 愛 (@EmcutuJay) reported

    Hey @googlecloud, I accidentally unknowingly ran up charges on Vertex AI without realising the costs and now my account's been sent to collections. I've been trying to reach billing support but can't because the account is closed. Can someone help me out?

  • kktafe
    Kugan (@kktafe) reported

    @GoogleDeepMind @googlecloud Do you support self hosting model?

  • BeanExplorer12
    BeanExplorer (@BeanExplorer12) reported

    These **** *** @googlecloud commercials on the mariners stream ain’t it. Please change this I feel like I’m in my own version of hell hearing this replay every 7 seconds on commercials

  • Marlize911
    Marlize Holtzhausen (@Marlize911) reported

    @googlecloud made a partial payment, reached the limit, transfer funds to make another payment, transfer message: 2-4 days to clear. Asked for support, not getting help. We are running an emergency service on GCP, critical to get support. case number 69742643

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