Google Cloud Outage Map
The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Cloud users affected:
Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Tijuana, BCN | 2 |
| Noida, UP | 1 |
| Capitán Sarmiento, BA | 1 |
| Sheridan Park, WA | 1 |
| Tequisquiapan, QUE | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Cloud Issues Reports
Latest outage, problems and issue reports in social media:
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Iam Brizmo (@IamBrizmo) reported@warriors @googlecloud Let me tell you something about how much of a joke and the level this team has dropped to you see all that by them Pushing for Podz to be the Future Franchise Player this team is runned horrible now its very sickening to watch a terrible ,Awful player being given more minutes...
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Mak (@indie_hustler) reportedSet up a fresh Google Cloud account and spent 3 days configuring Vertex AI just to run Nano Banana 1. It only lets me generate 2 images at a time, with no obvious way to increase quota. No human support and AI support sucks. @googlecloud @GoogleCloud_IN
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TimH (@TimH1985) reported@WeAreOpenreach @googlecloud @IanMurrayMP Openreach have run their new fibre cables over my garden & house as it’s the cheapest easiest option even though there was no need to do it. They now refuse to move them because the law lets them. Where are my rights as a homeowner.?! Help us out
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David (@elemonader) reported@MLBStats @googlecloud Outstanding. Too bad he wears that God forsaken uniform
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Kugan (@kktafe) reported@GoogleDeepMind @googlecloud Do you support self hosting model?
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Ho3n.Ai (@hoseinvfx) reported@googlecloud Persian farsi language support dictate please
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robweedn (@robweedn) reported17 days. 4 msgs. 2 cases. 0 responses. @AWSSupport hasn't even assigned our cases, no responses. Customer for 10+ years. 8 figures in spend. I invest in and advise startups. This experience makes it impossible to recommend building on AWS. @awscloud. Migrating to @googlecloud!
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P@1 (@pavansrm84) reportedIf @googlecloud doesn’t have a proper customer service and requires an API for understanding your billing process then it’s time for solo founders to go buy @nvidia DGX spark instead. It’s LTV:CAC @Google IDK what’s your Capx for YKWM? If you don’t mind me sharing I will stop.
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Mr. Cat (@CeoOfMeowrth) reportedIt’s been two weeks but i haven’t got sales rep on my account to increase claude models quota despite connecting with sales team multiple times @googlecloud do somethin’ why is it so slow ?
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MECH AI (@mech_app) reported@googlecloud URGENT ESCALATION: CRITICAL PRODUCTION OUTAGE – DAY 3 I am requesting an immediate status update and escalation of this ticket. We have been waiting 3 days for a resolution to a backend Google billing desync bug, and this is causing catastrophic damage to our business. To be absolutely clear, the API failure ("No available credits") is a verified bug on Google's end regarding our Tier 3 Post-Pay linkage. I have completely exhausted all possible client-side workarounds, including creating a brand new GCP project to force a fresh billing link. Nothing works. Business Impact Metrics: Downtime: 72+ hours of complete disruption to our core application feature (wiring diagrams). User Impact: Over 30,000 Daily Active Users (DAU) are currently affected and locked out of the service. Direct Revenue Loss: We have already processed over 20 canceled user subscriptions directly citing this disruption, and our support inbox is flooded with angry customers. Account Value & Next Steps: My companies have spent thousands of dollars annually on Google Cloud over the last two years, in addition to spending multiple thousands of dollars every single month on Google Ads. If this backend bug is not manually overridden or fixed today, I will be forced to immediately migrate our application to a different AI provider. Furthermore, due to the severe lack of operational reliability and support response, we will begin the process of pulling all of our business and infrastructure entirely out of the Google ecosystem. We cannot operate with a provider where a backend billing bug causes multi-day production outages. Please escalate this to an Engineering Lead or a Technical Account Manager immediately and provide a status update today.
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DONI (@toodol12) reported@xverse @googlecloud I've never even logged in during that time slot. Why is my Stacks gone
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Chris (@everestchris6) reported@googlecloud a leaked api credential caused anomalous places api charges on my account, support is apparently processing the adjustment, but your billing system just auto-attempted 18× $180 charges in 5 mins and my bank blocked them all. can someone get this resolved asap
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Blend America 🇺🇲 (@blendamerica) reported@GoogleAIStudio Nothing, I am currently blocked from publishing my latest updates from AI Studio to Cloud Run due to a recurring deployment failure. Cloud Run support pointed to @GoogleAIStudio for support. @googlecloud
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Sam Meyer (@sam_wise_) reported@nvidia @googlecloud Scaling to nearly 1M Rubin GPUs raises questions about power consumption and cooling systems to support that level of compute density.
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mental blanking interval (@vsync) reported@googlecloud Google wouldn't know the first thing about concierge-style service... or service itself, for that matter