Google Cloud Outage Map
The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Cloud users affected:
Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Montataire, Hauts-de-France | 1 |
| Greater Noida, UP | 1 |
| Ribeirão Preto, SP | 1 |
| Tijuana, BCN | 2 |
| Noida, UP | 1 |
| Capitán Sarmiento, BA | 1 |
| Sheridan Park, WA | 1 |
| Tequisquiapan, QUE | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Cloud Issues Reports
Latest outage, problems and issue reports in social media:
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Decent Cloud (@DecentCloud_org) reported@OZCreative22 @googlecloud Three months, 27 emails. Free support is worth exactly what you paid for it.
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Gregor (@bygregorr) reported@googlecloud The real flex isn't token volume, it's what those tokens actually shipped. A trillion tokens processed means nothing if the product still sucks. What's the conversion from "using AI" to "measurably better outcome"?
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Ho3n.Ai (@hoseinvfx) reported@googlecloud Persian farsi language support dictate please
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Sanjay Senthilkumar (@Sanja_y05) reportedHey @GoogleCloud — you suspended my account, stopped applying my ₹94,812 trial credits, charged me ₹13,213, and now won't let me contact support without paying first? This is a broken loop. Account: 016A65-BE1B7A-31C8F8 Please help! #GoogleCloud #GCP
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Blend America 🇺🇲 (@blendamerica) reported@googlecloud .@GoogleAIStudio any help?
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Say No To Trading (@SayNoToTrading) reported@ServiceNowNews @googlecloud Can they fix $NOW share price?
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Krishnav Kanoi (@KanoiKrishnav) reportedI need some help from the @googlecloud / @GoogleMapsPlatform team 🙏 I’m a student building a hyper-personalised travel agent for myself and others using Maps + AI. My 300 USD trial credits expired and my prototype is now stuck. My college hasn’t enrolled in the student/education program yet, so I don’t have a way to get new Maps credits right now, but I’m actively pushing them to apply. If anyone from the Google Cloud / Maps startup or education programs could guide me on how to get Maps API credits as a student builder (or the right program to apply to), it would unblock my work. Happy to share the idea, architecture, and progress so far. DMs open.
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Neeraj Dhiman (@imInforian) reported@GoogleWorkspace @googlecloud @googledevs Then the loop started. Every few weeks: • A new support thread is opened • No context from previous discussion • Same questions asked again It’s like starting from scratch… every time. 3/n
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XMaster96 (@_XMaster96) reportedWTF, @googlecloud just changed up the Create a transfer job section in a GCP bucket, and now selecting a destination bucket option is broken...
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Vivek Jivani (@viek_velji) reportedHey @GoogleCloud, my project "glowing-anagram-491404-e2" was suspended due to an unintentional Cloud Run crash-loop. Appeal submitted — please help restore my small business services ASAP! it's been 10 days 🙏 #GoogleCloud @GoogleCloud_IN
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Shanytc (@_shanytc) reported@googlecloud And magically the vm price per hour doesn't go down...
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Luis Héctor Chávez (@lhchavez) reported@googlecloud @Hacker0x01 Even though every layer of the system has been hardened to provide security robustness, security incidents can still happen. Sometimes, these incidents happen due to external influences or supply-chain attacks. At Replit, every single security incident is handled with urgency because users’ data is at stake. Trust is something that has to be earned over time, and can be easily lost by not going above and beyond. Every incident is also a learning opportunity: every root cause that we find becomes a hardening effort so that the incident itself no longer repeats itself, but also fix any adjacent problems that were surfaced by the incident, and tighten up defenses in other parts of the stack.
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MR.LE (@MR11LE) reported@googlecloud @GoogleCloudTech The 'All hands on deck' promise was a lie. @GoogleCloudTech, your chat support is now officially REFUSING to bring in a supervisor, claiming 'email is the only channel' after 158 hours of downtime. You admit the error (False Positive) 🤡💩🤡💩
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Jyothi Venkat (@jyothiwrites) reported@googlecloud Cool numbers but I'm way more curious about what these customers are actually building with all those tokens. Processing trillions is neat but what problems are they solving?
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Pedja Drazic (@PedjaDrazic) reported@googlecloud Freedom to choose models is only useful if you know what you're optimizing for. Most teams don't. That's not a vendor problem. It's a workflow problem.