Google Cloud Outage Map
The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Cloud users affected:
Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Florence, SC | 1 |
| Noida, UP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Cloud Issues Reports
Latest outage, problems and issue reports in social media:
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Caleb Mccombs (@CalebMccombs2) reported@googlecloud @googlecloud @GoogleCloudTech Our S-Corp is actively processing enterprise AI workloads on Vertex, but we've been ignored by the Startup Program support queue for over a week (Case #00284484). Who handles escalations? We are evaluating our Azure options if we can't get unblocked.
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𝔢𝔦𝔩𝔦𝔰𝔱𝔯𝔞𝔢𝔢 (@iB3Bestpony1985) reported@googlecloud There is no care without love there is no concern without love an AI that claims that it has care and concern without love is bullshit. These things go hand in hand fix Gemini!
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Aritan (@Aritan_lover) reported@googlecloud Dear @Google, I’ve paid a significant amount for your services and now face a serious financial issue. For 24 hours, I’ve tried to reach a human support agent, but there is no clear way to do so. Please review this urgently and connect me with a specialist.
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AI-Biz-4U (@Ai_Biz_4U) reported@googlecloud @_oliveiradanilo Hmm so you need to get public attention to get support? Thats scary, making potential customers think twice... Myself have google costs for compute on something that has not been touched for a missisecond as I'm the only one with access and have not touched that project in month
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KleurigDrieluik (@KleurigD) reported@GooglePlayBiz he Google play, why is Developer Support ignoring support questions with detailed technical analysis from @googlecloud Gemini and @Firebase support?
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Shawn Sully (@aroogle) reported@googlecloud @GMapsPlatform @Google I need urgent help with an API billing issue case 73262938
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Jaden Fix (@jadenfixxx) reportedAnyone at @googlecloud or @awscloud (or a neocloud) wanting to slide into my DMs and help me rip some free credits? Possibly leading to larger contracts down the road .. I just tried signing up for an @Azure free trial, and the experience felt like what I imagine the elders went through with dial-up internet. Solutions Architects or Account Managers HMU
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Shayan Mashatian (@shayanrm) reported@_oliveiradanilo @googlecloud At minimum, they must make spikes in cost or usage notifications a default. Until they don’t do that, there is a huge risk in using Google Cloud for anything, even a simple database set up on Firebase. Specifically with so many vibe-coders and AI assistants everyone is using. AI coders have a tendency to suppress errors, and create fallbacks. They can easily create a circuit, go unseen for days and account owners end up with $$$$$$$ bills.
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kingson (@kingsonGEGE) reported@nvidia @googlecloud This is the interesting privacy shift: private AI stops being only “whose model is best” and becomes a verifiable supply-chain problem. Compute, attestation, logs, data boundaries, and public ledgers are the product now. The lock icon finally has infrastructure behind it.
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udipta basumatari (@stokonomic) reportedFun fact: @googlecloud is listed as a fraudulent entity by @dbsbank (!?) I have to call up my bank every month to "whitelist" my payments, otherwise my products go down. We live in an absurd world.
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VLAD ARBATOV (@vladzima) reported@arseniycodes @googlecloud it would be very cool to support RN
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Garrett Smith (@gsmithw91) reported@googlecloud I have been having a billing issue for 90 days now in which i was charge $3000 improperly. You guys have admitted it but I still haven't received my refund and have had a hard time getting any follow up at all regarding the case. CASE 70049182
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Garrett Smith (@gsmithw91) reported@googlecloud billing support case 70049182 I have reached out over 36 times over the past three months to get a refund for a error that Google claimed was their fault
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CEOInterviews.AI (@CEOinterview) reportedThe market spent this month betting AI capex will never earn its return. Alphabet's Wednesday earnings are the first hard rebuttal. Google Cloud operating income hit 8.8 billion dollars, triple the 2.8 billion of a year earlier, on 82 percent revenue growth. Back in April, Google Cloud CEO Thomas Kurian told Matthew Berman why he was not worried: in a capacity constrained market, owning your own chip keeps your unit economics attractive while everyone else pays up. Google is now selling that chip to Anthropic, OpenAI and Meta. Source: $GOOG @googlecloud, Matthew Berman @MatthewBerman
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ray (@ray_barrera) reportedDealing with cloud providers is such a pain in the ***. @googlecloud can't stick to a product name for more than two minutes, so you end up having to guess what you're trying to do. Ostensibly, they offer models as a service. Good luck figuring out how to actually use that on GCP, sorry, Vertex AI, sorry Gemini Enterprise, sorry, Agent Platform. You can just accidentally spin up a reserved GPU without realizing it. Amazing stuff.