Google Cloud Outage Map
The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Cloud users affected:
Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Little Rock, AR | 1 |
| Noida, UP | 2 |
| Jewar, UP | 1 |
| Montataire, Hauts-de-France | 1 |
| Greater Noida, UP | 1 |
| Ribeirão Preto, SP | 1 |
| Tijuana, BCN | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Cloud Issues Reports
Latest outage, problems and issue reports in social media:
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Krishnav Kanoi (@KanoiKrishnav) reportedI need some help from the @googlecloud / @GoogleMapsPlatform team 🙏 I’m a student building a hyper-personalised travel agent for myself and others using Maps + AI. My 300 USD trial credits expired and my prototype is now stuck. My college hasn’t enrolled in the student/education program yet, so I don’t have a way to get new Maps credits right now, but I’m actively pushing them to apply. If anyone from the Google Cloud / Maps startup or education programs could guide me on how to get Maps API credits as a student builder (or the right program to apply to), it would unblock my work. Happy to share the idea, architecture, and progress so far. DMs open.
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Gabriel Moncha (@gabimoncha) reportedi love @ctatedev portless but it seems that @googlecloud authorized javascript and redirect URL's don't accept wildcards for subdomains or .local / .localhost top level domains i hope they fix this sometime in near future. until then, we're back at using port numbers
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bimri (@bimrian) reported@GoogleAIStudio better @googlecloud! it sucks as is, no way to file complaints, but they're very fast in shutting down projects! 😡 😤
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Ryan Nixon (@rnixon92) reported@MyTechMusings @googlecloud Worth flagging though: inferring meaning from query logs assumes current usage = correct usage. That quietly bakes in tribal knowledge and historical bad joins. Powerful for discovery, but you end up with the 'common' answer, not necessarily the 'correct' one.
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SharpSide (@TrySharpSide) reported@MLBNetwork @googlecloud never gets old seeing a player figure it out mid-career. curious if this keeps up.
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Evan Otero (@EvanOtero) reported@PodobnikLovro @googlecloud @GoogleAI Hey Lovro, any update on the appeal? Let me know how I can help
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Yanick Nde (@ndeyanick) reported@googlecloud Cloudbuild is broken again remote: Invalid username or token. Password authentication is not supported for *** operations.
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Sanjay Senthilkumar (@Sanja_y05) reportedHey @GoogleCloud — you suspended my account, stopped applying my ₹94,812 trial credits, charged me ₹13,213, and now won't let me contact support without paying first? This is a broken loop. Account: 016A65-BE1B7A-31C8F8 Please help! #GoogleCloud #GCP
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Nik (@nikk_wise) reported@googlecloud Could you please tell me if Google Cloud registration is currently available in Ukraine? I keep getting an error every time I try to create an account, and I don't understand what the problem is.
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Aditya Jethani (@okaditya84) reported@googlecloud @googlecloud I have sent a DM regarding the issue. Hoping for a resolution.
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Band Of Angels - Defender Of Children (@BandDefender1) reported from Little Rock, Arkansas@Humana @googlehealth @googlecloud You have the worst Customer Service ever! I AM CHANGING INSURANCE signed Sherilynn Dee Reyes of Russellville ARKANSAS
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MECH AI (@mech_app) reported@googlecloud URGENT ESCALATION: CRITICAL PRODUCTION OUTAGE – DAY 3 I am requesting an immediate status update and escalation of this ticket. We have been waiting 3 days for a resolution to a backend Google billing desync bug, and this is causing catastrophic damage to our business. To be absolutely clear, the API failure ("No available credits") is a verified bug on Google's end regarding our Tier 3 Post-Pay linkage. I have completely exhausted all possible client-side workarounds, including creating a brand new GCP project to force a fresh billing link. Nothing works. Business Impact Metrics: Downtime: 72+ hours of complete disruption to our core application feature (wiring diagrams). User Impact: Over 30,000 Daily Active Users (DAU) are currently affected and locked out of the service. Direct Revenue Loss: We have already processed over 20 canceled user subscriptions directly citing this disruption, and our support inbox is flooded with angry customers. Account Value & Next Steps: My companies have spent thousands of dollars annually on Google Cloud over the last two years, in addition to spending multiple thousands of dollars every single month on Google Ads. If this backend bug is not manually overridden or fixed today, I will be forced to immediately migrate our application to a different AI provider. Furthermore, due to the severe lack of operational reliability and support response, we will begin the process of pulling all of our business and infrastructure entirely out of the Google ecosystem. We cannot operate with a provider where a backend billing bug causes multi-day production outages. Please escalate this to an Engineering Lead or a Technical Account Manager immediately and provide a status update today.
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Eddie Morgan (@morganewart9) reported@VodafoneGroup @VodafoneBiz @googlecloud I can’t access my broadband account as I forgot my password, I was sent a link to reset my password and when I get to entering a new password I’m told that the new ones I’ve entered do not match!! But they are both identical. Please can you help?
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EDOUARD (@edouard) reported@googlecloud We’d rather have your side of the story for @Railway’s complete five-hour outage that they say was caused by your blocking of their account without warning.
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Kazmal (@3kazmak) reported@googlecloud Gemini sucks *** !