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Google Cloud Outage Map

The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Cloud users affected:

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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
São Paulo, SP 1
Township of Evan, KS 1
Catania, Sicily 1
Guayaquil, Guayas 1
Mexico City, CDMX 1
Chhindwāra, MP 1
Los Angeles, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • Partha_Ranga
    Parthasarathy Ranganathan (@Partha_Ranga) reported

    AlphaEvolve now available on GoogleCloud, and as all the customer use-cases below suggest, it is pretty transformative.

  • jadenfixxx
    Jaden Fix (@jadenfixxx) reported

    Anyone at @googlecloud or @awscloud (or a neocloud) wanting to slide into my DMs and help me rip some free credits? Possibly leading to larger contracts down the road .. I just tried signing up for an @Azure free trial, and the experience felt like what I imagine the elders went through with dial-up internet. Solutions Architects or Account Managers HMU

  • ffeennddeerr
    Ffeennddeerr (@ffeennddeerr) reported

    Hi @googlecloud @GoogleDevs @Firebase ! My account disabled by mistake (false-positive bot detection) after travel. I'm trapped in a deadlock (SMS code doesn't send/'too many attempts'). Ticket ID: Case 10414028. Can someone please help escalate this? 4 months of work is stuck.

  • TheGodfessional
    Jo-Wins (@TheGodfessional) reported

    @googlecloud @GoogleDeepMind Help, some individuals have been hacking my phones from 2020-2026 even after changing several @Android phones. These individuals seem to be aware of every new android phone I purchase and the hacking still continues. I believe my primary Google ID account has been compromised.

  • arpraj
    Arpit Rajpurohit (@arpraj) reported

    @googlecloud Guys this is not been solved yet. It has been the worst experience working with your team

  • Mad_as_Hel
    Howard Beale (@Mad_as_Hel) reported

    @googlecloud Good, because they need help !

  • sparkyanderson7
    Sparky Anderson (@sparkyanderson7) reported

    @MLB @googlecloud Counts as one run - the same as a 349' HR just over the RF or LF wall down the line at any stadium

  • aochan99_
    Isabella (@aochan99_) reported

    @ixen @googlecloud You can talk to @EllaCoding, support won't help you

  • Aka_olisa_
    Aka4real (@Aka_olisa_) reported

    @googlecloud Why this matters for Google: Developers and early-stage startups are being forced to migrate to competitors (like AWS, which has introduced local NGN billing support) simply because we cannot physically pay Google.

  • griiettner
    Paulo Griiettner (@griiettner) reported

    @googlecloud I'm having a huge issue on the past 8 months and I just can't get support to help me fix. Some how, someone connected my GCP account to a project, used my credit card, gave my user 0 access, but I can't remove my self fro the project. I had to get my bank to charge charge back

  • _sirius93_
    Nandan kumar (@_sirius93_) reported

    @googlecloud Hey Folks, Didn't expect such a quick response from the support team. Basically, I am trying to create a new cluster, very basic, with an e2small node and the us-central region using Terraform. Cluster creation finally failed after 30 mins.

  • Abdalla_Nangere
    Abdullahi Adam Usman (@Abdalla_Nangere) reported

    Guys, I am overjoyed as @googlecloud just waived the $101.40 billing charge on my API usage from last month! After making my initial post, Google Cloud reached out to my DMs and asked for details. I explained that I was using the Vertex AI @GeminiApp API in @antigravity, believing the usage was well within my free promotional credits. However, I unexpectedly received a billing invoice of around $101.40, which led to our billing account being suspended and our backend going down because there were no funds in my bank account to cover it. I was guided by a helpful customer support agent who provided a form, and after filling it out, my case was forwarded to a dedicated billing specialist named Carms. After a series of emails over two days, the ever-friendly specialist informed me that Google approved a waiver for the entire charge out of support for our startup, while their engineering team continues to investigate what caused the token spikes in the first place. Shortly after, I received an official reinstatement email from Google, and our backend and production services were immediately restored. I honestly never expected such care, empathy, and leniency from a global tech giant, and Carms' final message genuinely touched me. Thank you, Google, for everything!

  • therealZOAT
    Zachary Rand (@therealZOAT) reported

    @testingcatalog My company's Gemini Enterprise UI never looks like what you or @googlecloud post.

  • effiekav
    Effie Kavoura 🔶 (@effiekav) reported

    The next phase of enterprise AI will not be won by the smartest chatbot. It will be won by the systems companies are actually willing to trust with real work. @googlecloud just launched Gemini Enterprise for Legal. Not simply a model for lawyers. A governed agent platform that can review contracts, monitor regulation, research legal issues, draft documents and operate across existing legal systems while inheriting the permissions already in place. That distinction matters. In high stakes industries, intelligence alone is not enough. The AI needs to know what it can access. What it is allowed to do. Which source it used. Where confidentiality boundaries sit. And when a human still needs to make the decision. I think this is where enterprise agents become genuinely interesting. The moat is moving from who has the cleverest model to who can safely connect intelligence to the messy systems where actual work happens.

  • DcyDigital
    Decisively Digital (@DcyDigital) reported

    @effiekav @googlecloud The moat is permissions, provenance and escalation paths, not model IQ. Most enterprises will find the bottleneck was never AI, it was that nobody could say who may do what.

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