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Google Cloud Outage Map

The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Cloud users affected:

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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Noida, UP 2
Jewar, UP 1
Montataire, Hauts-de-France 1
Greater Noida, UP 1
Ribeirão Preto, SP 1
Tijuana, BCN 2
Capitán Sarmiento, BA 1
Sheridan Park, WA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • bygregorr
    Gregor (@bygregorr) reported

    @googlecloud The real flex isn't token volume, it's what those tokens actually shipped. A trillion tokens processed means nothing if the product still sucks. What's the conversion from "using AI" to "measurably better outcome"?

  • Sanja_y05
    Sanjay Senthilkumar (@Sanja_y05) reported

    Hey @GoogleCloud — you suspended my account, stopped applying my ₹94,812 trial credits, charged me ₹13,213, and now won't let me contact support without paying first? This is a broken loop. Account: 016A65-BE1B7A-31C8F8 Please help! #GoogleCloud #GCP

  • lobsternft_lol
    Project Lobster (@lobsternft_lol) reported

    @__000ali @SolanaFndn @googlecloud You got the point, high gas fee would be an issue for ETH and the liquidity there should be much better... No matter which chain, the migration would be big efforts for our engineering team. The mint might be delayed. So, it's tricky, we need to rethink about that. Any ideas ?

  • toreadorlabs
    Toreador Labs (@toreadorlabs) reported

    @solana @googlecloud Imagine paying Google to crash a payment network that can barely handle a meme coin mint event @solana

  • malik850393
    Malik umar (@malik850393) reported

    @googlecloud ​Headline: 19 Days of Harassment & Financial Misconduct by @GoogleCloud Support.​I have been stuck in a loop since April 1st trying to set up a billing profile. Despite multiple "confirmations" from your team, I am

  • _XMaster96
    XMaster96 (@_XMaster96) reported

    WTF, @googlecloud just changed up the Create a transfer job section in a GCP bucket, and now selecting a destination bucket option is broken...

  • micheal1798258
    @micheal me (@micheal1798258) reported

    @GoogleDeepMind @googlecloud There are still saftety issues

  • faizan10114
    faizan khan (@faizan10114) reported

    A user dropped out of our docs into the AI chat, asked a question, got the wrong answer, and left bad feedback. Before this, that kind of issue would have turned into guesswork. This time I used @PostHog to trace the user path, @googlecloud to pull the production logs, and direct database access to rebuild the exact chat session. That made the bug obvious: the app had the right customer data, but the chat pipeline was not grounding the model with it correctly. I fixed the chat flow, added better Cloud Run + PostHog observability, and now we can see where users come in, where they fail, and why.

  • TotalLil_m0sey
    lil_mosey_total_rockstar 🎸 (@TotalLil_m0sey) reported

    @googlecloud vertex api is so *** compared to open ai api its not even close i ******* hate using vertex api and ur documentation sucks

  • 02685d89e647432
    Maya Brooks (@02685d89e647432) reported

    @Box @BenAtBox @googlecloud super curious about this, tbh it's interesting how so many use AI but few see benefits. wondering if it's a tech issue or more about how it's implemented.

  • mech_app
    MECH AI (@mech_app) reported

    @googlecloud URGENT ESCALATION: CRITICAL PRODUCTION OUTAGE – DAY 3 I am requesting an immediate status update and escalation of this ticket. We have been waiting 3 days for a resolution to a backend Google billing desync bug, and this is causing catastrophic damage to our business. To be absolutely clear, the API failure ("No available credits") is a verified bug on Google's end regarding our Tier 3 Post-Pay linkage. I have completely exhausted all possible client-side workarounds, including creating a brand new GCP project to force a fresh billing link. Nothing works. Business Impact Metrics: Downtime: 72+ hours of complete disruption to our core application feature (wiring diagrams). User Impact: Over 30,000 Daily Active Users (DAU) are currently affected and locked out of the service. Direct Revenue Loss: We have already processed over 20 canceled user subscriptions directly citing this disruption, and our support inbox is flooded with angry customers. Account Value & Next Steps: My companies have spent thousands of dollars annually on Google Cloud over the last two years, in addition to spending multiple thousands of dollars every single month on Google Ads. If this backend bug is not manually overridden or fixed today, I will be forced to immediately migrate our application to a different AI provider. Furthermore, due to the severe lack of operational reliability and support response, we will begin the process of pulling all of our business and infrastructure entirely out of the Google ecosystem. We cannot operate with a provider where a backend billing bug causes multi-day production outages. Please escalate this to an Engineering Lead or a Technical Account Manager immediately and provide a status update today.

  • MR11LE
    MR.LE (@MR11LE) reported

    Day 5: Reached a new low. Agent Preethi promised a definitive update within 2 hours. It’s been 20+ hours. Absolute silence. @GoogleCloud support is a black hole where business productivity goes to die. No accountability, just broken scripts. #CloudFailure #google

  • teqqed
    teqqed (@teqqed) reported

    why are configured spend limits not respected @googlecloud? instead of stopping the service when limits are reached you just keep going and move the bill to the next month? gtfoh

  • C_Lalitcumar
    Chirag Lalitcumar (@C_Lalitcumar) reported

    The $1B Merck x Google Cloud deal is a massive signal: we’ve moved past "Chatbots" to "Agentic Ecosystems." Merck is deploying Gemini Enterprise across R&D and manufacturing to automate 75k workflows. This is the industrialization of AI. 🧬🤖 #GoogleCloud #GenAI #Biotech

  • nikk_wise
    Nik (@nikk_wise) reported

    @googlecloud Could you please tell me if Google Cloud registration is currently available in Ukraine? I keep getting an error every time I try to create an account, and I don't understand what the problem is.

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