1. Home
  2. Companies
  3. Google Cloud
  4. Outage Map
Google Cloud

Google Cloud Outage Map

The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Cloud users affected:

Less
More
Check Current Status

Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
São Paulo, SP 1
Township of Evan, KS 1
Catania, Sicily 1
Guayaquil, Guayas 1
Mexico City, CDMX 1
Chhindwāra, MP 1
Los Angeles, CA 1
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • Aritan_lover
    Aritan (@Aritan_lover) reported

    @googlecloud Dear @Google, I’ve paid a significant amount for your services and now face a serious financial issue. For more than 10 days, I’ve tried to reach a human support agent, but there is no clear way to do so. Please review this urgently and connect me with a specialist.

  • mayeu20
    Mathieu Kessler (@mayeu20) reported

    @googlecloud Embedding agents directly into network products is a strong integration.

  • abzalgylymbai
    abzal gylymbai (@abzalgylymbai) reported

    @googlecloud @wiz_io Recurring unexplained charges (~$83, repeating) on my Google Cloud Billing account despite no active projects showing in Console. Already paid multiple times, keeps reappearing. No response from support for days. Can someone please DM me / escalate this?

  • dwepost
    DWE Post (@dwepost) reported

    I am in a desperate situation. Everything has been compromised, and I cannot do anything to regain access. We need to take action as soon as possible. Please help me. @AskWorkspace The forms are not working. I am requesting a special recovery form, please. @googlecloud

  • Zoddiacc
    Zodiac (@Zoddiacc) reported

    My app's Google Cloud project got suspended today. Reason: "abusive activity consistent with hijacking." Turns out an API key shipped in the app binary got scraped and someone used it to spin up resources on my project. Already deleted the key, filed an appeal, ticket's just sitting there. App's fully down for users in the meantime. @googlecloud any way to speed this up?

  • MaciejDonajski
    Maciej Donajski (@MaciejDonajski) reported

    Is it just me or @Google and @googlecloud changed something and now I have to log in to gcloud everyday vs once every few months. Similar with oauth I have the full login flow more often than I used to. Is it some new policy or am I imagining it?

  • Aka_olisa_
    Aka4real (@Aka_olisa_) reported

    @googlecloud Lack of a Pre-paid Wallet / Top-up Model: Google Cloud operates exclusively on an automated post-paid auto-debit system. Without 3D-Secure/OTP authorization support for recurring international charges, legitimate automated payments fail, triggering account termination.

  • 63green
    63green (@63green) reported

    The spam phone calls and emails from @googlecloud sales people automatically disqualifies them from consideration. Same reason I refuse to use @Cloudflare. If the quality and reputation of your product doesn’t speak for you, **** off, don’t call or email, I’m not interested.

  • T2872727
    Triman Kumar Saha (@T2872727) reported

    @gcloudpartners @googlecloud Urgent!!! I need help my Google Account got disabled by automated AI false positive error... this account is so much important to me and there's no human support.... please help Reference case id- 9-6635000040823

  • ofPowerofWant
    ofPowerofWant (@ofPowerofWant) reported

    @googlecloud I did collect everything and attempt to do this but @X has joined team "lock you out with something you never asked for" so without a passcode it's not happening Will just have to vent frustrations each time I receive an email until we can't access this at all either

  • mdw864
    M (@mdw864) reported

    @googlecloud @GoogleCloudTech do you accommodate customers with disabilities? In case we have problems and need to speak to you? I think I may have to switch to you because @awscloud has not provided accommodations for people with disabilities.

  • Basirkhan418
    Basir Khan (@Basirkhan418) reported

    @googlecloud The Google Cloud Console onboarding experience feels quite buggy. I’ve tried adding both credit/debit cards and UPI for payment. With the card flow, the payment was deducted and AutoPay was successfully set up for ₹15,000, but the onboarding still doesn’t proceed. I tried the UPI flow as well, but it gets stuck on the QR code page even after the AutoPay setup is completed. If a company at Google Cloud’s scale is facing onboarding issues like this, especially around payments and account setup, how are businesses expected to confidently get started? @AskGoogleCloud please look into this issue and help resolve it. I’ve already been charged/set up for AutoPay multiple times, but the account onboarding is still stuck. I’d appreciate a direct support response and resolution as soon as possible.

  • cisco_brad
    Brad Bonin (@cisco_brad) reported

    @googlecloud Damn, 10,000x scale is wild. That's the kind of compute density that actually changes what's possible in drug discovery. Smart play.

  • ixen
    Felix (@ixen) reported

    Hi @GoogleCloud. Critical Emergency: My account has been hacked, admin users were changed, and there is a fraudulent runaway cost of over €1M. I already submitted a recovery form but got a 48h delay. Need urgent help to freeze billing immediately.

  • arpraj
    Arpit Rajpurohit (@arpraj) reported

    @googlecloud Guys this is not been solved yet. It has been the worst experience working with your team

Check Current Status