Google Cloud Outage Map
The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Cloud users affected:
Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Montataire, Hauts-de-France | 1 |
| Greater Noida, UP | 1 |
| Ribeirão Preto, SP | 1 |
| Tijuana, BCN | 2 |
| Noida, UP | 1 |
| Capitán Sarmiento, BA | 1 |
| Sheridan Park, WA | 1 |
| Tequisquiapan, QUE | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Cloud Issues Reports
Latest outage, problems and issue reports in social media:
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Creative Slave -Drew (@cr8vslave) reportedLocked out of my Firebase project due to account suspension. Business-critical app affected. Appeals unanswered 7+ days. No access to support channels. Need escalation. @Firebase @googlecloud
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Akash Deep (@AkashDeep15063) reported@GoogleCloud @Firebase My B2B startup ecosystem (150,000+ active businesses) has been completely down for 5 DAYS due to an automated project suspension (accidental key leak, already secured). Appeal submitted 5 days ago, ZERO response. Businesses are suffering massive losses.
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Jain rahul (Modi) 🎖 (@rjainsdl) reported@GoogleCloudTech @GoogleCloud_IN Hi , my GCP profile is restricted due to one unintentional policy violation acitivity. Appeal was also filed. Need support on re-access. @googlecloud
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XMaster96 (@_XMaster96) reportedWTF, @googlecloud just changed up the Create a transfer job section in a GCP bucket, and now selecting a destination bucket option is broken...
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Lorenzo r4 (@mol44445) reported@McLarenF1 @googlecloud FIX ******* LANDO CAR
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PropIntel (@PropIntelHQ) reported@MLBStats @MLB @googlecloud He’s a problem..
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MR.LE (@MR11LE) reported@googlecloud @Google @GoogleCloudTech They admit the account is secure. They admit there is no fraud. But they’d rather close the chat than fix the backend flag.
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andrebruton (@andrebruton) reportedIt is a mission to get reCAPTCHA working @googlecloud since it was moved from the simple working setup. Now it takes a day of trial and errors to get working... #recaptcha
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Vinay (@iVinay) reportedVibe coded with @claudeai. Not just prompt-and-pray. Had to actually learn OIDC for service-to-service auth, why Cloud Tasks is the right retry layer, and a handful of @googlecloud footguns I would've hand-waved 6 months ago as a non-technical person.
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Jason Newton (@sleep_deprivado) reported@GoogleDeepMind @googlecloud hey @sundarpichai put together an application for android that uses ai - don't ask an llm or ping anybody who put it together. When you come back from that, fire the heads of product responsible for the mess and consolidate firebase, vertex ai, gemini api, google ai studio, bad
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Josh Meyer (@JoshMey16883104) reported@GoogleCloudTech @googlecloud I have been on hold now for two hours waiting for a live customer support agent
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Marlize Holtzhausen (@Marlize911) reported@googlecloud made a partial payment, reached the limit, transfer funds to make another payment, transfer message: 2-4 days to clear. Asked for support, not getting help. We are running an emergency service on GCP, critical to get support. case number 69742643
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Diljot Mutti (@DiljotMutti) reportedtrying to setup paid support for @googlecloud for more than an hour so that i can have actual support for my issue > paid support requires organization > organization requires something called cloud identity > cloud identity docs suggest go to Billing > Buy or upgrade. But there is no "Buy or upgrade" button 😐
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Sanjay Senthilkumar (@Sanja_y05) reportedHey @GoogleCloud — you suspended my account, stopped applying my ₹94,812 trial credits, charged me ₹13,213, and now won't let me contact support without paying first? This is a broken loop. Account: 016A65-BE1B7A-31C8F8 Please help! #GoogleCloud #GCP
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Ali Abuhassan (@AliAbuhassan) reportedWe are a good @googlecloud partner. We bring them a lot of business. We had over 140k in fraudulent charges on our account in < 20 hours. @Google @googlecloud was unwilling to help. Not much of a partnership. We will take our AI and cloud business elsewhere. Shame