Google Cloud Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Garrett Smith (@gsmithw91) reported 2 minutes ago

  @googlecloud I have been having a billing issue for 90 days now in which i was charge $3000 improperly. You guys have admitted it but I still haven't received my refund and have had a hard time getting any follow up at all regarding the case. CASE 70049182

• 
  Parthasarathy Ranganathan (@Partha_Ranga) reported 7 minutes ago

  AlphaEvolve now available on GoogleCloud, and as all the customer use-cases below suggest, it is pretty transformative.

• 
  KleurigDrieluik (@KleurigD) reported 7 minutes ago

  @GooglePlayBiz he Google play, why is Developer Support ignoring support questions with detailed technical analysis from @googlecloud Gemini and @Firebase support?

• 
  Zodiac (@Zoddiacc) reported 10 minutes ago

  My app's Google Cloud project got suspended today. Reason: "abusive activity consistent with hijacking." Turns out an API key shipped in the app binary got scraped and someone used it to spin up resources on my project. Already deleted the key, filed an appeal, ticket's just sitting there. App's fully down for users in the meantime. @googlecloud any way to speed this up?

• 
  Ffeennddeerr (@ffeennddeerr) reported 13 minutes ago

  Hi @googlecloud @GoogleDevs @Firebase ! My account disabled by mistake (false-positive bot detection) after travel. I'm trapped in a deadlock (SMS code doesn't send/'too many attempts'). Ticket ID: Case 10414028. Can someone please help escalate this? 4 months of work is stuck.

• 
  Usman Bashir (@usman_basheers) reported 13 minutes ago

  @DataChaz @googlecloud The 50% token cut is nice, but the failure mode I keep hitting is agents retrying the whole workflow instead of just the failed step. Does ADK 2.0 fix that granularity, or just the guessing part?

• 
  Bally_AgenticAI (@bally_kehal) reported 14 minutes ago

  Google's Agent Identity gives each agent a SPIFFE ID and a token bound by mTLS to the runtime that issued it. Steal the credential and it won't replay anywhere else. Shared service accounts for agents were always a placeholder. @googlecloud #AgenticAI #IAM

• 
  Aka4real (@Aka_olisa_) reported 15 minutes ago

  @googlecloud Lack of a Pre-paid Wallet / Top-up Model: Google Cloud operates exclusively on an automated post-paid auto-debit system. Without 3D-Secure/OTP authorization support for recurring international charges, legitimate automated payments fail, triggering account termination.

• 
  Mehta (@curious_meta) reported 18 minutes ago

  @BenjaminDEKR @googlecloud has spider web management when it comes to projects, api keys, service accounts, IAM policies (yes people must know all permissions in order to have security jobs). Why they need 4 different api keys? Why antigravity creates apikey without authorization?

• 
  Ricard Gardella (@RicardGardella) reported 22 minutes ago

  Fixed a sneaky Terraform @HashiCorp @googlecloud bug in Magic Modules: @GoogleCloudTech Problem: Setting enable_proxy_protocol = false after it was true didn't send the update to the GCP API properly. What was wrong? 👇

• 
  Mr. Palindrome (@bladeofshanghai) reported 22 minutes ago

  @googlecloud **** you. I spent years in your ecosystem learning only to be met with the strictest and most impossible to fulfill requirements for GCP billing. Every card I tried failed. **** you. I'm leaving the Google ecosystem rn. They treat people outside US like ****.

• 
  Felix (@ixen) reported 22 minutes ago

  Hi @GoogleCloud. Critical Emergency: My account has been hacked, admin users were changed, and there is a fraudulent runaway cost of over €1M. I already submitted a recovery form but got a 48h delay. Need urgent help to freeze billing immediately.

• 
  DWE Post (@dwepost) reported 29 minutes ago

  I am in a desperate situation. Everything has been compromised, and I cannot do anything to regain access. We need to take action as soon as possible. Please help me. @AskWorkspace The forms are not working. I am requesting a special recovery form, please. @googlecloud

• 
  Daniel Cole Young (@dcoleyoung) reported 31 minutes ago

  Google App Engine having issues? #gcp @googlecloud

• 
  Abdullahi Adam Usman (@Abdalla_Nangere) reported 32 minutes ago

  Guys, I am overjoyed as @googlecloud just waived the $101.40 billing charge on my API usage from last month! After making my initial post, Google Cloud reached out to my DMs and asked for details. I explained that I was using the Vertex AI @GeminiApp API in @antigravity, believing the usage was well within my free promotional credits. However, I unexpectedly received a billing invoice of around $101.40, which led to our billing account being suspended and our backend going down because there were no funds in my bank account to cover it. I was guided by a helpful customer support agent who provided a form, and after filling it out, my case was forwarded to a dedicated billing specialist named Carms. After a series of emails over two days, the ever-friendly specialist informed me that Google approved a waiver for the entire charge out of support for our startup, while their engineering team continues to investigate what caused the token spikes in the first place. Shortly after, I received an official reinstatement email from Google, and our backend and production services were immediately restored. I honestly never expected such care, empathy, and leniency from a global tech giant, and Carms' final message genuinely touched me. Thank you, Google, for everything!