Google Cloud Outage Map
The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Cloud users affected:
Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Guayaquil, Guayas | 1 |
| Mexico City, CDMX | 1 |
| Chhindwāra, MP | 1 |
| Los Angeles, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Cloud Issues Reports
Latest outage, problems and issue reports in social media:
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Sayan (@Sayan__Genri) reported.@GoogleStartups is now supporting we're expanding to support images, videos, and audio using @googlecloud soon grateful to have team support
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Mathieu Kessler (@mayeu20) reported@googlecloud Embedding agents directly into network products is a strong integration.
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Triman Kumar Saha (@T2872727) reported@gcloudpartners @googlecloud Urgent!!! I need help my Google Account got disabled by automated AI false positive error... this account is so much important to me and there's no human support.... please help Reference case id- 9-6635000040823
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Aritan (@Aritan_lover) reported@googlecloud Dear @Google, I’ve paid a significant amount for your services and now face a serious financial issue. For more than 10 days, I’ve tried to reach a human support agent, but there is no clear way to do so. Please review this urgently and connect me with a specialist.
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Gleb Otochkin (@sky_vst) reported@MShteyn5470 @rseroter @googlecloud Out of curiosity - how would you warm up a public global service endpoint? It serves thousands requests per second all the time and you never really know what backend serves your particular request.
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Viraj Kokane (@virajkokane_) reported@GoogleCloud @GoogleStartups @ragingdas We've been blocked for over 2 weeks trying to get a GPU quota approved for our production workloads. Every manual quota request is auto-rejected within seconds, with no explanation. Our assigned account manager has been unavailable for over a week, with no replacement. We've spoken to 3 different sales contacts, shared all requested details multiple times, and followed up repeatedly. Yet no meaningful update. Our platform has paying customers, and our render pipeline is effectively down because we can't provision the GPUs we need. We're not asking for special treatment - just a human review, transparency, and a point of contact who can help resolve this. We joined the Google for Startups program to build, not to spend weeks chasing responses. Can someone from the Google Cloud team please look into this?
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Triman Kumar Saha (@T2872727) reported@gcloudpartners @googlecloud Urgent!!! I need help my Google Account got disabled by automated AI false positive error... this account is so much important to me and there's no human support.... please help Reference case id- 9-6635000040823
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Garrett Smith (@gsmithw91) reported@googlecloud I have been having a billing issue for 90 days now in which i was charge $3000 improperly. You guys have admitted it but I still haven't received my refund and have had a hard time getting any follow up at all regarding the case. CASE 70049182
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Parag Dher Sare Paise Wala (@ParagBatham) reported@GoogleCloud I need urgent help with a disputed Google Cloud billing charge. I've tried getting through Google Cloud Billing Support, but the automated assistant won't connect me with a human. Please help me get this escalated to a billing specialist. I can provide the details
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身是业的根 (@muyang14756529) reported@googlecloud The Trust & Safety team is completely cold & irresponsible. They just sent a generic 48-72hr weekend template while knowing my countdown is in HOURS. Absolute zero empathy for small businesses. Help Ticket 2XWJSBKNPMM7QOD3U5KVHZU5WI! #GoogleCloud @GoogleCloud
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200divesL8r (@200divesL8r) reported@googlecloud Yeah, your product sucks bro!
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Scooter 5150 (@5150Scooter) reported@googlecloud Anyone else concerned about the "employees" signing a letter to urge US to slow development of AI? Sounds like it would give China advantage with AI.
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zbt3sup (@zbt3sup1) reported@intel @googlecloud Bad choice for your engineers
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Carles Sala (@csalacat) reported@googlecloud Can you please stop renaming things arbitrarily? The names might be cool, but not even @GeminiApp keeps up with your branding changes, and I ask it for help navigating the menu maze it gives me outdated routes that still use Vertex AI
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Bovada (@BovadaOfficial) reported@MLB @googlecloud Not even Tommy John could slow him down