Google Cloud Outage Map
The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Cloud users affected:
Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| São Paulo, SP | 1 |
| Township of Evan, KS | 1 |
| Catania, Sicily | 1 |
| Guayaquil, Guayas | 1 |
| Mexico City, CDMX | 1 |
| Chhindwāra, MP | 1 |
| Los Angeles, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Cloud Issues Reports
Latest outage, problems and issue reports in social media:
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abzal gylymbai (@abzalgylymbai) reported@googlecloud Recurring unexplained charges (~$83, repeating) on my Google Cloud Billing account despite no active projects showing in Console. Already paid multiple times, keeps reappearing. No response from support for days. Can someone please DM me / escalate this?
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Abdullahi Adam Usman (@Abdalla_Nangere) reportedGuys, I am overjoyed as @googlecloud just waived the $101.40 billing charge on my API usage from last month! After making my initial post, Google Cloud reached out to my DMs and asked for details. I explained that I was using the Vertex AI @GeminiApp API in @antigravity, believing the usage was well within my free promotional credits. However, I unexpectedly received a billing invoice of around $101.40, which led to our billing account being suspended and our backend going down because there were no funds in my bank account to cover it. I was guided by a helpful customer support agent who provided a form, and after filling it out, my case was forwarded to a dedicated billing specialist named Carms. After a series of emails over two days, the ever-friendly specialist informed me that Google approved a waiver for the entire charge out of support for our startup, while their engineering team continues to investigate what caused the token spikes in the first place. Shortly after, I received an official reinstatement email from Google, and our backend and production services were immediately restored. I honestly never expected such care, empathy, and leniency from a global tech giant, and Carms' final message genuinely touched me. Thank you, Google, for everything!
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Numero Uno🇳🇬 (@John_dgreatestt) reported@Concordium @Google @googlecloud Runtime identity solves a crucial enterprise security problem
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Aka4real (@Aka_olisa_) reported@googlecloud Why this matters for Google: Developers and early-stage startups are being forced to migrate to competitors (like AWS, which has introduced local NGN billing support) simply because we cannot physically pay Google.
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Scarab (@ScarabOfficial) reportedHey, #Google, You still haven't corrected the poor English in your #GoogleCloud ad'. How many more times do I have to tell you ?
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Isabella (@aochan99_) reported@ixen @googlecloud You can talk to @EllaCoding, support won't help you
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Evan Kirstel #B2B #TechFluencer (@EvanKirstel) reported@googlecloud Reading hundreds of open ended comments is the job everyone fakes. The risk is it smooths out the one angry comment that was the actual signal. Useful when it shows you outliers, not averages. Want to come on my podcast and talk about it?
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Triman Kumar Saha (@T2872727) reported@gcloudpartners @googlecloud Urgent!!! I need help my Google Account got disabled by automated AI false positive error... this account is so much important to me and there's no human support.... please help Reference case id- 9-6635000040823
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Henry Lorenzo (@ilhanerdal_) reported$GOOGL ’s Q2 results produced the most profitable quarter in Alphabet’s history: $112.1B in net income—the company’s first quarter above $100B. But that headline needs context. Most of it came from unrealized gains in Alphabet’s equity portfolio, likely driven largely by its stakes in $SPCX and Anthropic. At the same time, $44.9B in CapEx pushed quarterly free cash flow to negative $5.9B. That is what the market focused on. The number I keep coming back to is Google Cloud’s $514B backlog—nearly 5x what it was a year ago. Demand is not the problem. Capacity is. Google still does not have enough compute and data-center capacity to serve that demand, so I believe management is right to keep investing aggressively. The buildout is pressuring free cash flow today. But if it unlocks even a meaningful portion of that backlog, investors may eventually view this spending very differently. The real question is not whether demand exists. It is how quickly $GOOGL can build enough capacity to capture it. #GOOGL #GoogleCloud #AI
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Garrett Smith (@gsmithw91) reported@googlecloud I have been having a billing issue for 90 days now in which i was charge $3000 improperly. You guys have admitted it but I still haven't received my refund and have had a hard time getting any follow up at all regarding the case.
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Ai Trend (@Ai_Trend_) reportedYour agent memorized the training environment, leading to production failures. EnvHarness solves this with a 200-line wrapper and an LLM that designs your curriculum. 🎯 The static trap: Most RL agents overfit to training. New observations or slightly different physics cause catastrophic failure. EnvHarness treats this as an environment bug, not an agent one. 🔧 How it works: EnvRigger, an LLM designer, analyzes your base environment and generates perturbation strategies like noise injection, parameter drift, and scenario mutation. The wrapper applies these dynamically during training. 📈 Results on real benchmarks: We saw a 9.0 point improvement on held-out tasks and nearly 10% faster convergence. These are not synthetic gains; they're on standard agent benchmarks reported in RL papers. 💰 Cost of doing nothing: You're either hand-designing robustness (slow, expensive, incomplete) or accepting brittle agents. EnvHarness is Apache-2.0, plugs into existing stacks, and avoids technical debt and accuracy costs. Stop training agents that fail when it matters. The wrapper ships today. #ReinforcementLearning #AIAgents #GoogleCloud
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Shailendra Varma (@_shailendra_var) reportedHere's the message: Hey @googlecloud @GoogleCloudTech, my project "Tailor Book" (ID: tailor-book-25259) was hacked, and support is refusing to waive the unfair billing spike caused by unauthorized bot traffic! 🚨 Please look into Case #74350542 and fix this. #GoogleCloud #GCP
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Valentina Valdes (@valenvp03) reported@googlecloud This is where enterprise AI gets serious: domain skills, governed connectors and traceable outputs. The chatbot layer was never going to be enough for legal work.
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ofPowerofWant (@ofPowerofWant) reportedI cannot access @googlecloud, that was your choice. Stop sending me emails for someone elses account that they attached me to... fix it or i will make it a public issue that you are sending me someone elses accounts financial information They had no clue they were delinquent lol
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Maciej Donajski (@MaciejDonajski) reportedIs it just me or @Google and @googlecloud changed something and now I have to log in to gcloud everyday vs once every few months. Similar with oauth I have the full login flow more often than I used to. Is it some new policy or am I imagining it?