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Google Cloud Outage Map

The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Cloud users affected:

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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
São Paulo, SP 1
Township of Evan, KS 1
Catania, Sicily 1
Guayaquil, Guayas 1
Mexico City, CDMX 1
Chhindwāra, MP 1
Los Angeles, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • therealZOAT
    Zachary Rand (@therealZOAT) reported

    @testingcatalog My company's Gemini Enterprise UI never looks like what you or @googlecloud post.

  • ofPowerofWant
    ofPowerofWant (@ofPowerofWant) reported

    @googlecloud I did collect everything and attempt to do this but @X has joined team "lock you out with something you never asked for" so without a passcode it's not happening Will just have to vent frustrations each time I receive an email until we can't access this at all either

  • T2872727
    Triman Kumar Saha (@T2872727) reported

    @gcloudpartners @googlecloud Urgent!!! I need help my Google Account got disabled by automated AI false positive error... this account is so much important to me and there's no human support.... please help Reference case id- 9-6635000040823

  • Aka_olisa_
    Aka4real (@Aka_olisa_) reported

    @googlecloud Why this matters for Google: Developers and early-stage startups are being forced to migrate to competitors (like AWS, which has introduced local NGN billing support) simply because we cannot physically pay Google.

  • ScarabOfficial
    Scarab (@ScarabOfficial) reported

    Hey, #Google, You still haven't corrected the poor English in your #GoogleCloud ad'. How many more times do I have to tell you ?

  • teodorio
    teo (@teodorio) reported

    @googlecloud it's a P0 on chrome while having Google Meets open your Query UI does not allow any typing. It's a web UI issue so I suggest you mark it as a bug and move it to the frontend team

  • mdw864
    M (@mdw864) reported

    @googlecloud @GoogleCloudTech do you accommodate customers with disabilities? In case we have problems and need to speak to you? I think I may have to switch to you because @awscloud has not provided accommodations for people with disabilities.

  • T2872727
    Triman Kumar Saha (@T2872727) reported

    @gcloudpartners @googlecloud Urgent!!! I need help my Google Account got disabled by automated AI false positive error... this account is so much important to me and there's no human support.... please help Reference case id- 9-6635000040823

  • Basirkhan418
    Basir Khan (@Basirkhan418) reported

    @googlecloud The Google Cloud Console onboarding experience feels quite buggy. I’ve tried adding both credit/debit cards and UPI for payment. With the card flow, the payment was deducted and AutoPay was successfully set up for ₹15,000, but the onboarding still doesn’t proceed. I tried the UPI flow as well, but it gets stuck on the QR code page even after the AutoPay setup is completed. If a company at Google Cloud’s scale is facing onboarding issues like this, especially around payments and account setup, how are businesses expected to confidently get started? @AskGoogleCloud please look into this issue and help resolve it. I’ve already been charged/set up for AutoPay multiple times, but the account onboarding is still stuck. I’d appreciate a direct support response and resolution as soon as possible.

  • gsmithw91
    Garrett Smith (@gsmithw91) reported

    @googlecloud I have been having a billing issue for 90 days now in which i was charge $3000 improperly. You guys have admitted it but I still haven't received my refund and have had a hard time getting any follow up at all regarding the case. CASE 70049182

  • the_alex_boudot
    Alex Boudot (@the_alex_boudot) reported

    @NewsFromGoogle @googlecloud @Verizon Verizon users will meet Gemini as the outage that never happened.

  • ST_Wolfe_
    ST (@ST_Wolfe_) reported

    1. The Engine is Built and Dyno-TestedThe actual software engine (the /verify flow on @googlecloud using cryptographic keys and @solana scoring) is fully built, bolted down, and running reliably. It works.

  • osorioleomar
    Leomar Osorio (@osorioleomar) reported

    Hi @askgcp @googlecloud, our CPTO has paused our company's GCP migration after a known Firebase API vulnerability led to 19k SEK in unauthorized Gemini charges. We provided proof of external abuse but haven't heard back in over a week. Need immediate help with Case #72859549

  • Sayan__Genri
    Sayan (@Sayan__Genri) reported

    .@GoogleStartups is now supporting we're expanding to support images, videos, and audio using @googlecloud soon grateful to have team support

  • aroogle
    Shawn Sully (@aroogle) reported

    @googlecloud @GMapsPlatform @Google I need urgent help with an API billing issue case 73262938

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