Google Cloud Outage Map
The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Cloud users affected:
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E-mail
Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Gaithersburg, MD | 1 |
| New Delhi, NCT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Cloud Issues Reports
Latest outage, problems and issue reports in social media:
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Snoodle Boot
(@snoodletheboot) reported
@googlecloud can you please publicly post that your finance tech dept broke ****. Thanks cuz.
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James Grace
(@jamesrgrace) reported
Hey @googlecloud : apparently our app got too popular and hit some kind of daily storage access quota…and then just stopped working? Isn’t the cloud supposed to scale with us? No way to increase quota?!? Our users getting a busy signal for the rest of the day isn’t ideal…
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Quinn Stearns
(@oquinnions) reported
@googlecloud Pretty large downer to have your business' product shut down with no notice while your account is paid ahead.
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Maurício Szabo
(@mauricio_szabo) reported
Wow, @googlecloud is TRASH! It's even worse than I thought! Tried gcloud. Failed with the message "scopes changed". Asked me to report the error with gcloud feedback. Tried. Got me a selection to report the last error. Said yes. Bad Request Error 400 Good job guys! /sarcasm
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ahmed akram
(@ahmed_akrram) reported
@sundarpichai @googlecloud We need unlimited internet in Egypt…help us #Unlimited_Internet_In_Egypt
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James Grace
(@jamesrgrace) reported
@googlecloud Resolved. Thanks for quick response. Probably an opportunity for improvement. Examples : couldn’t find that link without your help. Why didn’t it auto scale? It took our whole team 90 mins of crisis mode to figure out what happened and how to resolve.
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Rob Thorne
(@torenware) reported
I've just gotten a note from @googlecloud that there's a problem with my payment info. And yeah, it's no more specific than that. I've put myself into the chat queue, twice, and I'd guess the wait would be 2 hours if you didn't get bounced :-( Why does GC support suck so much?
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Christopher Abalos
(@c__abalos) reported
@Fizzi36 @sambecker @googlecloud Support chat told me my account is fine and the issue was on their end. I was 15 in the queue and it took about 20 minutes to connect to a rep. Can’t imagine what the wait is on 200.
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Kriss
(@AMGitsKriss) reported
@cmuratori @googlecloud Woah woah woah ... Google have customer service?!
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Scott Evtuch
(@ScottEvtuch) reported
Anyone else seeing bogus Google Cloud Platform payment processing warnings? I think @googlecloud might be having some billing issues.
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extrovertimido
(@eaichico) reported
Dear @googlecloud, I have a problem. I can't use your services because my billing account is not approved. I have been submitted a print of my Virtual Credit Card but your team didn't accepted.
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Jas | FIZZI#36
(@Fizzi36) reported
@sambecker @googlecloud I'm also encountering this. I've received two different emails about it so far. The queue for GCP Billing support chat was over 200 when I joined it. Have a feeling this is a somewhat widespread issue.
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Ryan Zohoury
(@RyanZohoury) reported
@brandonee916 @googlecloud Huh it’s odd. When I opened the link it told me an error which brought me to the payment page and the only issue it showed there was a credit card that expired a while ago. I don’t think that is an issue but now the original error is gone and I didn’t really read it.
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Bill Treloar
(@RankMagic) reported
@googlecloud How can I reach a live person for billing support? The online support option doesn't recognize my account number and won't let me proceed.
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Roy Chow
(@RoyChow11256084) reported
@googlecloud Be aware of the scam but their is refund through👇 💠 opened lines of communication with discord to shut down faster 💠 additional layers of security are added to against discord hackers 💠 tracking scammer's wallets and notifying exchanges request help to retrieve lost funds
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