Google Cloud Outage Map
The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Cloud users affected:
Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Noida, UP | 2 |
| Jewar, UP | 1 |
| Montataire, Hauts-de-France | 1 |
| Greater Noida, UP | 1 |
| Ribeirão Preto, SP | 1 |
| Tijuana, BCN | 2 |
| Capitán Sarmiento, BA | 1 |
| Sheridan Park, WA | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Cloud Issues Reports
Latest outage, problems and issue reports in social media:
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Matt (@MatthewL853646) reported@MLBTV if you don’t get this annoying @googlecloud ad off my screen every half inning with that annoying horn that sounds off every 10 seconds, I’ll cancel and never watch again. Whoever had the bright idea to run this 2 min ad with those annoying sounds should be fired. I have never been more triggered by an ad in my life. Oh yea, will never use google cloud either.
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B1oodRain 🇺🇸🦅 (@b1oodrain) reported@googlecloud @HomeDepot ah makes sense now why the homedepot site sucks. its hosted by google.
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Marlize Holtzhausen (@Marlize911) reported@googlecloud made a partial payment, reached the limit, transfer funds to make another payment, transfer message: 2-4 days to clear. Asked for support, not getting help. We are running an emergency service on GCP, critical to get support. case number 69742643
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Shanytc (@_shanytc) reported@googlecloud And magically the vm price per hour doesn't go down...
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MR.LE (@MR11LE) reported@googlecloud @GoogleCloudTech The 'All hands on deck' promise was a lie. @GoogleCloudTech, your chat support is now officially REFUSING to bring in a supervisor, claiming 'email is the only channel' after 158 hours of downtime. You admit the error (False Positive) 🤡💩🤡💩
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. (@auliandini94) reported@googlecloud appsheet down?
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Krishnav Kanoi (@KanoiKrishnav) reported@vnsh02 @googlecloud It’s very bad I tried to use it , I have checked all available sites and APIs , nothing come remotely close to Google maps
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Riccardo Dana | @SWOP (@riccardo_dana) reportedSWOP is back online. On a side note, we have decided to migrate our servers from AWS to @googlecloud this is not the first time AWS has had issues and as a start up we cant afford to have downtime. Thank you to our swopers for your patience.
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ATCA (@ATCA_now) reported@awscloud Chris Niehaus @googlecloud on the panel: "At Google, it's important that the cloud network infrastructure has multiple levels of redundancy buildt in."
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Yogesh (@oolook_yogesh) reportedHi @GoogleCloudTech @GoogleCloud My refund (₹11,579.65) has been approved in Google Cloud but still not received after 5+ months. Multiple follow-ups, escalations, and even manual wire process completed, yet no payment or confirmation. Request urgent help to resolve this.
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Project Lobster (@lobsternft_lol) reported@0xLabswizzird25 @SolanaFndn @googlecloud Yeah, we are working on the solutions. That's a high priority topic for our team these days. And we are evaluating the effort of migration to other chains seriously. As you said, it seems projects the projects on Ethereum mainnet might get more support. But migration takes time and it's a big engineering effort, and we have to consider the high gas fee of ETH Mainnet, if we want to deploy our AI agent on an L2 chain that will not be an easy task for every team. To be honest, the infrastructure is not ready yet at the moment. And the other reason is that once we spend some time on migration, the user has to wait for longer time before mint.
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Yoel Samuel Castillo Castillo (@AstroYoel) reported@googlecloud Okey but, there was a time I have an account closed, because I submit a “ilegal” software to my drive account. So, imagine I am doing some experiment with a tons of personal data and “ilegal” cybersecurity software, can I choose to have my data fully blind to Google’s servers? For example, my personals notes: if I run GEMINI CLI, and of course those notes need to be process by a server, but, if 1 note contain any material that it’s bad for the Google Terms and Conditions, can i receive a warning and not a Closed Account immediately?
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lil_mosey_total_rockstar 🎸 (@TotalLil_m0sey) reported@googlecloud vertex api is so *** compared to open ai api its not even close i ******* hate using vertex api and ur documentation sucks
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Hai **** (@hanksi) reportedFamilies Support says they can't help because the group is gone. Workspace says they don't handle "personal" accounts. But it was the WORKSPACE tool that broke the Families link! As a NEW paying Business customer, is this the experience I should expect? @sundarpichai @GoogleCloud
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skylineGT3 (@skyline991gt3) reportedUpdate: @googlecloud publicly replied saying they'd look into it, asked me to DM them case details, then went silent for 5 days after two follow-ups. Still no resolution. 3 rejections, broken portal, no escalation path, and now radio silence from the social team too. At this point I've exhausted every channel. Anyone at Google able to help?
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