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Google Cloud Outage Map

The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Cloud users affected:

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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mexico City, CDMX 1
Chhindwāra, MP 1
Los Angeles, CA 1
Florence, SC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • aiacademy_nbo
    The AI Leadership Institute, Nairobi (@aiacademy_nbo) reported

    @googlecloud An issue we encountered when trying to setup RAG Engine. "For new projects, using Spanner mode with RAG Engine in us-central1, us-east1, and us-east4 is restricted to only allow listed projects due to capacity limitation. Please switch to Serverless mode in us-central1..."

  • SDBarrington
    Scott Barrington (@SDBarrington) reported

    @duramirmagus @MSchwaibold Yes exactly, it’s not a tech problem. @googlecloud actually have some nice apis for dicom

  • Sayan__Genri
    Sayan (@Sayan__Genri) reported

    .@GoogleStartups is now supporting we're expanding to support images, videos, and audio using @googlecloud soon grateful to have team support

  • sophielifts_s
    soph pls (@sophielifts_s) reported

    @googlecloud what happens when the agent hallucinates a network config

  • arpraj
    Arpit Rajpurohit (@arpraj) reported

    @googlecloud Hey - we are facing issues with support . There is an ongoing cyptomining case we are trying to solve. Your support had not been able to help in anyway. Been your customer for so long and yet i see no help on the case . Can someone please look into this

  • itooshatonamask
    Mike Rahel (@itooshatonamask) reported

    @googlecloud your requirements for setting up my home assistant nest integration is ******* retarded and awful. I get to choose between: -weekly manual re-authentication -setting up a google workspace account ($7/month for what purpose I don’t know) -full verification but I have to pretend I’m a company and publish an external app or some **** WHY CAN’T YOU MAKE THIS SIMPLE FOR INDIVIDUAL USERS

  • SippiSharma
    Surinder Sharma (@SippiSharma) reported

    We're a small business using Gemini API through @GoogleCloud & received an unexpected charge we haven't been able to verify. Billing support wasn't able to investigate further & we haven't found a way to reach tech support. Help! #GoogleCloudSupport #SmallBusiness @ThomasOrTK

  • cyberandy
    Andrea Volpini (@cyberandy) reported

    @VeryWellVersed @googlecloud Something similar happened to me last week. The request came from an Internet Service Provider in Romania that hacked into our Vertex AI account, and burned $13k of tokens for generating videos using Veo 3.1.

  • minyakonga
    夏嘉莫察瓦绒 (@minyakonga) reported

    @googledevs @googlecloud @GoogleDeepMind wtf is that, when gemini 3.5 pro release?

  • T2872727
    Triman Kumar Saha (@T2872727) reported

    @gcloudpartners @googlecloud Urgent!!! I need help my Google Account got disabled by automated AI false positive error... this account is so much important to me and there's no human support.... please help Reference case id- 9-6635000040823

  • Derek_Perkins
    Derek Perkins (@Derek_Perkins) reported

    @googlecloud I know you're just a bot, but maybe the AI pipeline will understand this. This is going to backfire for your security, because now I'm going to create static json credentials that never expire to prevent this daily annoyance you've forced on me.

  • dwepost
    DWE Post (@dwepost) reported

    @googlecloud check my dm please help me to get back my account was stolen @Google

  • ham_basshogg
    The AI Automation Agency (@ham_basshogg) reported

    Everyone should know how @AskGoogleCloud and @googlecloud have no problems screwing up your project and then trying to charge you for it and then shutting you down. #googlecloud has zero customer servise

  • AeroDaeron
    AeroMoomin 🍵🪶 (@AeroDaeron) reported

    @sammathews @Vikxngr @googlecloud Sam, what the hell are you doing… You really making it harder to support this Org every day …

  • Aritan_lover
    Aritan (@Aritan_lover) reported

    @googlecloud Dear @Google, I’ve paid a significant amount for your services and now face a serious financial issue. For 24 hours, I’ve tried to reach a human support agent, but there is no clear way to do so. Please review this urgently and connect me with a specialist.

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