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Google Cloud Outage Map

The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Cloud users affected:

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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Tijuana, BCN 2
Noida, UP 1
Capitán Sarmiento, BA 1
Sheridan Park, WA 1
Tequisquiapan, QUE 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • TheSilverHorsey
    Jared K (@TheSilverHorsey) reported

    @googledevs @googlecloud 2.5 has invisible rate limits I can't adjust, and 2.0 Flash doesn't appear to work on Vertex at all. So it seems my options are: $29/mo support to file a ticket AI Studio for 2.0-flash access (but then I'm back on consumer limits) Forget Google and use someone else

  • C_Lalitcumar
    Chirag Lalitcumar (@C_Lalitcumar) reported

    The $1B Merck x Google Cloud deal is a massive signal: we’ve moved past "Chatbots" to "Agentic Ecosystems." Merck is deploying Gemini Enterprise across R&D and manufacturing to automate 75k workflows. This is the industrialization of AI. 🧬🤖 #GoogleCloud #GenAI #Biotech

  • UtariD86
    Mehmet Göksu (@UtariD86) reported

    @googlecloud @GoogleCloudTech Our project has been suspended since March 17th. We have submitted 2 appeals with no response for 14+ days. This is a legitimate development environment for our SaaS projects and we are facing a major business disruption. Please help us.

  • OZCreative22
    Oscar Zalazar (@OZCreative22) reported

    @googlecloud I have sent 27 emails to the supposed Google Cloud Startups SUPPORT,... none have been answered, I've been waiting for 3 months,...

  • DecentCloud_org
    Decent Cloud (@DecentCloud_org) reported

    @OZCreative22 @googlecloud Three months, 27 emails. Free support is worth exactly what you paid for it.

  • 63green
    63green (@63green) reported

    Me: “@googlecloud sucks donkey *****.” @X: “Here’s 400 ads for Google Cloud!” This app sucks.

  • DecentCloud_org
    Decent Cloud (@DecentCloud_org) reported

    @OZCreative22 @googlecloud Fair correction. Paying across their ecosystem and still getting the startup support wall is its own problem.

  • ShadowTagAI
    ShadowTagAI (@ShadowTagAI) reported

    @googlecloud Our @GoogleCloudTech hosted security, redundant server locations, and native tech support translate to zero downtime for our product in your firm or business. DM’s are open and the website is live.

  • pwrburner
    Steph Curry's Burner (@pwrburner) reported

    @warriors @googlecloud So you're not giving this to moody, anything to give this **** to FCKING podz, who almost sold the warriors as well before it went to OT

  • ctatedev
    Chris Tate (@ctatedev) reported

    @gabimoncha @googlecloud One day 🤞 For now, there's a flag that can help

  • imInforian
    Neeraj Dhiman (@imInforian) reported

    @GoogleWorkspace @googlecloud @googledevs Then the loop started. Every few weeks: • A new support thread is opened • No context from previous discussion • Same questions asked again It’s like starting from scratch… every time. 3/n

  • Marlize911
    Marlize Holtzhausen (@Marlize911) reported

    @googlecloud made a partial payment, reached the limit, transfer funds to make another payment, transfer message: 2-4 days to clear. Asked for support, not getting help. We are running an emergency service on GCP, critical to get support. case number 69742643

  • mech_app
    MECH AI (@mech_app) reported

    @googlecloud URGENT ESCALATION: CRITICAL PRODUCTION OUTAGE – DAY 3 I am requesting an immediate status update and escalation of this ticket. We have been waiting 3 days for a resolution to a backend Google billing desync bug, and this is causing catastrophic damage to our business. To be absolutely clear, the API failure ("No available credits") is a verified bug on Google's end regarding our Tier 3 Post-Pay linkage. I have completely exhausted all possible client-side workarounds, including creating a brand new GCP project to force a fresh billing link. Nothing works. Business Impact Metrics: Downtime: 72+ hours of complete disruption to our core application feature (wiring diagrams). User Impact: Over 30,000 Daily Active Users (DAU) are currently affected and locked out of the service. Direct Revenue Loss: We have already processed over 20 canceled user subscriptions directly citing this disruption, and our support inbox is flooded with angry customers. Account Value & Next Steps: My companies have spent thousands of dollars annually on Google Cloud over the last two years, in addition to spending multiple thousands of dollars every single month on Google Ads. If this backend bug is not manually overridden or fixed today, I will be forced to immediately migrate our application to a different AI provider. Furthermore, due to the severe lack of operational reliability and support response, we will begin the process of pulling all of our business and infrastructure entirely out of the Google ecosystem. We cannot operate with a provider where a backend billing bug causes multi-day production outages. Please escalate this to an Engineering Lead or a Technical Account Manager immediately and provide a status update today.

  • kpitalism
    K P (@kpitalism) reported

    Dear @googlecloud @GoogleCloud_IN For what reason my GCP project is suspended. No notification regarding whats going wrong, just suspend. Its better to go legal against you guys as things are traumatic now. Despite following everything, still suspended. WTF.

  • TimH1985
    TimH (@TimH1985) reported

    @WeAreOpenreach @googlecloud @IanMurrayMP Openreach have run their new fibre cables over my garden & house as it’s the cheapest easiest option even though there was no need to do it. They now refuse to move them because the law lets them. Where are my rights as a homeowner.?! Help us out

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