Google Cloud Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jo-Wins (@TheGodfessional) reported 1 minute ago

  @googlecloud @GoogleDeepMind Help, some individuals have been hacking my phones from 2020-2026 even after changing several @Android phones. These individuals seem to be aware of every new android phone I purchase and the hacking still continues. I believe my primary Google ID account has been compromised.

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  Garrett Smith (@gsmithw91) reported 4 minutes ago

  @googlecloud I have been having a billing issue for 90 days now in which i was charge $3000 improperly. You guys have admitted it but I still haven't received my refund and have had a hard time getting any follow up at all regarding the case. CASE 70049182

• 
  Cryptic (@Cryptic_Web3) reported 4 minutes ago

  🚨NEW: @selfxyz and @usat, with support from @googlecloud, have launched a stablecoin distribution program on Celo that verifies each recipient is a real, unique person before sending tokens. Users can verify their identity with a passport through Self’s privacy-preserving, zero-knowledge system, allowing the faucet to distribute the dollar-backed USA stablecoin without storing or publicly exposing users’ personal information.

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  Kevin Middleton | FootballGPT (@coach_kevin_m) reported 4 minutes ago

  Google Gemini API support is unbelievable. My production API has now been blocked twice due to “spending caps”, taking my apps offline for hours and creating customer support issues. Support told me to submit a quota increase form, which I did on 31 July. I’ve had no response. However, the API eventually started working again without any explanation. Now it’s happened again. Today I was told to “continue reaching out” to the Quota Increase team. But Google Support has already confirmed there is NO direct way to contact them. So what exactly am I supposed to do? @GoogleCloud @GoogleAI

• 
  The AI Leadership Institute, Nairobi (@aiacademy_nbo) reported 7 minutes ago

  @googlecloud An issue we encountered when trying to setup RAG Engine. "For new projects, using Spanner mode with RAG Engine in us-central1, us-east1, and us-east4 is restricted to only allow listed projects due to capacity limitation. Please switch to Serverless mode in us-central1..."

• 
  Bally_AgenticAI (@bally_kehal) reported 14 minutes ago

  Google's Agent Identity gives each agent a SPIFFE ID and a token bound by mTLS to the runtime that issued it. Steal the credential and it won't replay anywhere else. Shared service accounts for agents were always a placeholder. @googlecloud #AgenticAI #IAM

• 
  Lukas Petrasch (@LukasPetrasch) reported 14 minutes ago

  7 months. 20+ status updates. 8 different support reps. Still no decision. That's our experience with @GoogleCloud Billing following a DDoS incident. I'm genuinely starting to question whether this is the standard a cloud provider of this size holds itself to. #GoogleCloud

• 
  Alex Boudot (@the_alex_boudot) reported 14 minutes ago

  @NewsFromGoogle @googlecloud @Verizon Verizon users will meet Gemini as the outage that never happened.

• 
  wiinks (@wiinksdotcom) reported 16 minutes ago

  Been part of @GoogleStartups for almost a year, have not talked to anyone from Google, can't even use the credits becuase @googlecloud compliance flagged the account - just going to remove google oAuth login.

• 
  Ffeennddeerr (@ffeennddeerr) reported 17 minutes ago

  Hi @googlecloud @GoogleDevs @Firebase ! My account disabled by mistake (false-positive bot detection) after travel. I'm trapped in a deadlock (SMS code doesn't send/'too many attempts'). Ticket ID: Case 10414028. Can someone please help escalate this? 4 months of work is stuck.

• 
  Daniel Cole Young (@dcoleyoung) reported 18 minutes ago

  Google App Engine having issues? #gcp @googlecloud

• 
  Prashanth Vaidya (@thecodemarathon) reported 21 minutes ago

  @GoogleCloud_IN @googlecloud Have DMed, please include the reason why a verification failed rather than asking the customer to redo the verification blindly again and again!

• 
  Paulo Griiettner (@griiettner) reported 24 minutes ago

  @googlecloud I'm having a huge issue on the past 8 months and I just can't get support to help me fix. Some how, someone connected my GCP account to a project, used my credit card, gave my user 0 access, but I can't remove my self fro the project. I had to get my bank to charge charge back, because again, I could not find anyone to help fix it. The bank restored my money and issue a dispute, you guys countered back saying that I actually received the service, even though I did not, someone else did it using my card. Please remove my account from that fraudulent service, otherwise I'll have to find a different way to make this happen.

• 
  CJ🇺🇸✝️✡️☪️ (@CJ46724511) reported 27 minutes ago

  @MLB @googlecloud 84mph lollipop down the center of the ****** pipe. Lol

• 
  Viraj Kokane (@virajkokane_) reported 30 minutes ago

  .@GoogleCloud @GoogleStartups @ragingdas We've been blocked for over 2 weeks trying to get a GPU quota approved for our production workloads. Every manual quota request is auto-rejected within seconds, with no explanation. Our assigned account manager has been unavailable for over a week, with no replacement. We've spoken to 3 different sales contacts, shared all requested details multiple times, and followed up repeatedly. Yet no meaningful update. Our platform has paying customers, and our render pipeline is effectively down because we can't provision the GPUs we need. We're not asking for special treatment - just a human review, transparency, and a point of contact who can help resolve this. We joined the Google for Startups program to build, not to spend weeks chasing responses. Can someone from the Google Cloud team please look into this?