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Google Cloud Outage Map

The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Cloud users affected:

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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
São Paulo, SP 1
Township of Evan, KS 1
Catania, Sicily 1
Guayaquil, Guayas 1
Mexico City, CDMX 1
Chhindwāra, MP 1
Los Angeles, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • raju_datla1
    Raju Datla (@raju_datla1) reported

    @_lopopolo @googlecloud @OpenAI Maybe you will help Google catchup to OpenAI, Anthropic and now Grok/Composer! So far Gemini is the most dissappointing frontier model for any coding tasks other than UAT maybe :-)

  • TheBeyondUsual
    Jeremiah (@TheBeyondUsual) reported

    @Google @NOAA @googlecloud This is a major shift. Cloud infrastructure and AI are changing what’s possible in fields that depend on massive computation. The future won’t just be about predicting weather faster, it will be about using intelligence and data to make better decisions before problems happen.

  • shayanrm
    Shayan Mashatian (@shayanrm) reported

    @googlecloud What’s the point of replying to messages here, asking DM you with a case number, to send a auto-reply privately that your case is under review?! We know the cases are under review and the issue is that they are not getting resolved fast enough. Why wasting our time to send the case to you in DM if you have an AI just to send an auto-response to it with no new or valuable information? @sundarpichai

  • ffeennddeerr
    Ffeennddeerr (@ffeennddeerr) reported

    Hi @googlecloud @GoogleDevs @Firebase ! My account disabled by mistake (false-positive bot detection) after travel. I'm trapped in a deadlock (SMS code doesn't send/'too many attempts'). Ticket ID: Case 10414028. Can someone please help escalate this? 4 months of work is stuck.

  • sumeetweb
    Sumeet (@sumeetweb) reported

    Update: @googlecloud outage caused this.

  • SippiSharma
    Surinder Sharma (@SippiSharma) reported

    We're a small business using Gemini API through @GoogleCloud & received an unexpected charge we haven't been able to verify. Billing support wasn't able to investigate further & we haven't found a way to reach tech support. Help! #GoogleCloudSupport #SmallBusiness @ThomasOrTK

  • antonioalst
    Antonio Alonso-Stepanov (@antonioalst) reported

    I wonder if there’s a network effect to compute where running more GPUs/TPUs gives you more data on which machines fail and how, which lets you train better models to predict failures and route workloads around them. I’ve heard @googlecloud uses these kinds of predictive health signals.

  • abzalgylymbai
    abzal gylymbai (@abzalgylymbai) reported

    @googlecloud @mirendil @nvidia Recurring unexplained charges (~$83, repeating) on my Google Cloud Billing account despite no active projects showing in Console. Already paid multiple times, keeps reappearing. No response from support for days. Billing ID: 01B3C0-1899D2-F0DA8D.

  • abzalgylymbai
    abzal gylymbai (@abzalgylymbai) reported

    @googlecloud Recurring unexplained charges (~$83, repeating) on my Google Cloud Billing account despite no active projects showing in Console. Already paid multiple times, keeps reappearing. No response from support for days. Billing ID: 01B3C0-1899D2-F0DA8D.

  • jakob_btc
    Jakob (@jakob_btc) reported

    The privacy paradox of the AI era is that utility requires intimacy. To make an AI agent genuinely useful, you have to give it access to proprietary context: internal knowledge, emails, code, workflows. Generic data does not get you very far. So what happens to privacy when hiding the data is no longer realistic? My view is that the privacy stack is shifting from data redaction to verifiable processing. Three major shifts happening right now: 1. Confidential AI at Scale: We’re moving past relying on corporate promises. @googlecloud recently rolled out Confidential G4 VMs with NVIDIA Blackwell GPUs. The tech is mainstreaming. With hardware-based Trusted Execution Environments, your knowledge base is encrypted in memory while the model processes it. Even the cloud provider can’t peek 2. End-to-End Prompt Encryption: Infinite AI memory is a privacy nightmare. The next wave of tools will use localized, cryptographic session gates. Google again recently open-sourced Prompt Encryption SDKs to tackle this problem, establishing a secure channel that keeps data encrypted from the client all the way until it hits the secure chip, before the session vanishes 3. Local Middleware & Edge SLMs: Instead of sending everything blindly to centralized frontier models, enterprises are routing data through local semantic firewalls The bottom line: You will feed AI everything it needs to know, but the tech stack will make sure the vendor never actually "learns" or retains a single byte of it.

  • cisco_brad
    Brad Bonin (@cisco_brad) reported

    @googlecloud @Gartner_inc Nice recognition. The AI infrastructure space is heating up - execution matters most right now though. Curious how the actual customer deployments play out over the next year or two.

  • mayeu20
    Mathieu Kessler (@mayeu20) reported

    @googlecloud Embedding agents directly into network products is a strong integration.

  • paulcdejean
    Paul Dejean (@paulcdejean) reported

    @googlecloud It seems you have released a hotfix for this issue, and I'm no longer experiencing this.

  • CJ46724511
    CJ🇺🇸✝️✡️☪️ (@CJ46724511) reported

    @MLB @googlecloud 84mph lollipop down the center of the ****** pipe. Lol

  • NanallyCollin
    Nanally Collins (@NanallyCollin) reported

    If Discord still hasn’t given me my account back, by September 3, I will involve @googlecloud for a termination of service provided to Discord, Inc. @discord @discord_support will be reported for Facilitating Illegal Activities.

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