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Google Cloud Outage Map

The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Cloud users affected:

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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Florence, SC 1
Noida, UP 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • jeffreybunn
    Jeffrey Bunn (@jeffreybunn) reported

    Ask: our @googlecloud project was charged ~$1.3k after ~5.6K unauthorized calls in a few hours to Gemini image models we don’t use. Support credited ~$660, but we’re still stuck with the rest. Looks like legacy API access may have been abused. Anyone at GCP able to review?

  • gsmithw91
    Garrett Smith (@gsmithw91) reported

    @googlecloud I have been having a billing issue for 90 days now in which i was charge $3000 improperly. You guys have admitted it but I still haven't received my refund and have had a hard time getting any follow up at all regarding the case.

  • paulcdejean
    Paul Dejean (@paulcdejean) reported

    @googlecloud It seems you have released a hotfix for this issue, and I'm no longer experiencing this.

  • cyberandy
    Andrea Volpini (@cyberandy) reported

    @VeryWellVersed @googlecloud Something similar happened to me last week. The request came from an Internet Service Provider in Romania that hacked into our Vertex AI account, and burned $13k of tokens for generating videos using Veo 3.1.

  • theSamPadilla
    Sam Padilla (@theSamPadilla) reported

    @yugacohler @CoinbaseDev @GoogleCloud pls fix. Uhhh APP?

  • DawktorX
    DawktorX (@DawktorX) reported

    @MLB @googlecloud Put chin straps on helmets. **** is getting annoying

  • ixen
    Felix (@ixen) reported

    Hi @GoogleCloud. Critical Emergency: My account has been hacked, admin users were changed, and there is a fraudulent runaway cost of over €1M. I already submitted a recovery form but got a 48h delay. Need urgent help to freeze billing immediately.

  • gsmithw91
    Garrett Smith (@gsmithw91) reported

    @googlecloud billing support case 70049182 I have reached out over 36 times over the past three months to get a refund for a error that Google claimed was their fault

  • _oliveiradanilo
    Danilo Oliveira (@_oliveiradanilo) reported

    @shayanrm @googlecloud yeah, the gemini are passing our quality tests. the inference speed and quality are nice. It is working to our problems. they need improve the billing aspect and the deprecation policy. We need every month update the models and redo the tests.

  • itooshatonamask
    Mike Rahel (@itooshatonamask) reported

    @googlecloud your requirements for setting up my home assistant nest integration is ******* retarded and awful. I get to choose between: -weekly manual re-authentication -setting up a google workspace account ($7/month for what purpose I don’t know) -full verification but I have to pretend I’m a company and publish an external app or some **** WHY CAN’T YOU MAKE THIS SIMPLE FOR INDIVIDUAL USERS

  • virajkokane_
    Viraj Kokane (@virajkokane_) reported

    .@GoogleCloud @GoogleStartups @ragingdas We've been blocked for over 2 weeks trying to get a GPU quota approved for our production workloads. Every manual quota request is auto-rejected within seconds, with no explanation. Our assigned account manager has been unavailable for over a week, with no replacement. We've spoken to 3 different sales contacts, shared all requested details multiple times, and followed up repeatedly. Yet no meaningful update. Our platform has paying customers, and our render pipeline is effectively down because we can't provision the GPUs we need. We're not asking for special treatment - just a human review, transparency, and a point of contact who can help resolve this. We joined the Google for Startups program to build, not to spend weeks chasing responses. Can someone from the Google Cloud team please look into this?

  • confideleapnews
    Confideleap Partners Communication (@confideleapnews) reported

    @nvidia @googlecloud strong example of how innovation and trust can evolve together to support the next generation of AI-powered services.

  • cisco_brad
    Brad Bonin (@cisco_brad) reported

    @googlecloud Damn, 10,000x scale is wild. That's the kind of compute density that actually changes what's possible in drug discovery. Smart play.

  • reterminalxyz
    re_terminal (@reterminalxyz) reported

    @GoogleCloud @GoogleCloudTech @Google Urgent help needed! Your billing system errored out and charged my credit card €356 instead of using my €855 active promotional credits.on top of that, your support console is blocking me from creating a ticket! Please DM me to fix this bug

  • _eosike
    D!kstra_Algo (@_eosike) reported

    @lxmwaniky @TtnlxMubz @googlecloud You'll never get any valuable Certification for free, you'll have to spend a good time studying and the examination fee. Exam is proctored, you can do it from anywhere as long as you’ve steady Internet.

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