Google Cloud Outage Map
The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Cloud users affected:
Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Catania, Sicily | 1 |
| Guayaquil, Guayas | 1 |
| Mexico City, CDMX | 1 |
| Chhindwāra, MP | 1 |
| Los Angeles, CA | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Cloud Issues Reports
Latest outage, problems and issue reports in social media:
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Isabella (@aochan99_) reported@ixen @googlecloud You can talk to @EllaCoding, support won't help you
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ofPowerofWant (@ofPowerofWant) reported@googlecloud Thank you, will construct a breakdown with the affected accounts, screenshots, etc I tried to do this thru chat escalation but it kept looping back to console. It doesn't seem to understand "cant login" and a week ago it saw the accounts & the balance, not that I wasn't primary
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Garrett Smith (@gsmithw91) reported@googlecloud I have been having a billing issue for 90 days now in which i was charge $3000 improperly. You guys have admitted it but I still haven't received my refund and have had a hard time getting any follow up at all regarding the case. CASE 70049182
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Sumeet (@sumeetweb) reportedUpdate: @googlecloud outage caused this.
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Paulo Griiettner (@griiettner) reported@googlecloud I'm having a huge issue on the past 8 months and I just can't get support to help me fix. Some how, someone connected my GCP account to a project, used my credit card, gave my user 0 access, but I can't remove my self fro the project. I had to get my bank to charge charge back, because again, I could not find anyone to help fix it. The bank restored my money and issue a dispute, you guys countered back saying that I actually received the service, even though I did not, someone else did it using my card. Please remove my account from that fraudulent service, otherwise I'll have to find a different way to make this happen.
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Henry Lorenzo (@ilhanerdal_) reported$GOOGL ’s Q2 results produced the most profitable quarter in Alphabet’s history: $112.1B in net income—the company’s first quarter above $100B. But that headline needs context. Most of it came from unrealized gains in Alphabet’s equity portfolio, likely driven largely by its stakes in $SPCX and Anthropic. At the same time, $44.9B in CapEx pushed quarterly free cash flow to negative $5.9B. That is what the market focused on. The number I keep coming back to is Google Cloud’s $514B backlog—nearly 5x what it was a year ago. Demand is not the problem. Capacity is. Google still does not have enough compute and data-center capacity to serve that demand, so I believe management is right to keep investing aggressively. The buildout is pressuring free cash flow today. But if it unlocks even a meaningful portion of that backlog, investors may eventually view this spending very differently. The real question is not whether demand exists. It is how quickly $GOOGL can build enough capacity to capture it. #GOOGL #GoogleCloud #AI
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Jagdish Vaghela (@JDVaghela_) reported@googlecloud @GoogleCloudTech I am trying to pay an outstanding balance of INR 233.59 for a suspended billing account (01B796-35FBAB-71B3EA), but the console gives me a "permission denied" error when I try to create a support case. 1/2
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Ali (@Svrkee01) reported@kaivornxbt @helloSQD @googlecloud this could eventually support applications beyond the original vision
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Aaron Hilton (@otri) reportedHey @googlecloud , would love to self serve removing mystery "My First Project" projects, but seems there's no way to do that. And I can't reach out to anyone about your buggy management interfaces that are breaking down all over the place. This is sooooo bad. 🤬
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nicholas ⛱ (@nnnnicholas) reported@_lopopolo @googlecloud @OpenAI woah they poached you? but you were no. 1! maybe you can tell the people responsible for gmail that gemini integration is terrible
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Bally_AgenticAI (@bally_kehal) reportedGoogle shipped Agent Identity to GA. Every agent gets a SPIFFE ID and a token bound by mTLS to the runtime that issued it. Steal the credential and it won't replay. Shared service accounts for agents were always a placeholder. That era just ended. @googlecloud #AgenticAI
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abzal gylymbai (@abzalgylymbai) reported@googlecloud Recurring unexplained charges (~$83, repeating) on my Google Cloud Billing account despite no active projects showing in Console. Already paid multiple times, keeps reappearing. No response from support for days. Billing ID: 01B3C0-1899D2-F0DA8D.
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Daniel Cole Young (@dcoleyoung) reportedGoogle App Engine having issues? #gcp @googlecloud
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Aka4real (@Aka_olisa_) reported@googlecloud Lack of a Pre-paid Wallet / Top-up Model: Google Cloud operates exclusively on an automated post-paid auto-debit system. Without 3D-Secure/OTP authorization support for recurring international charges, legitimate automated payments fail, triggering account termination.
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Abhi Balijepalli (@a8hi_b) reported@googlecloud Trying to get a hold of you guys, hitting quotas and having outages. Plz help.
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