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Google Cloud Outage Map

The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Cloud users affected:

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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Little Rock, AR 1
Noida, UP 2
Jewar, UP 1
Montataire, Hauts-de-France 1
Greater Noida, UP 1
Ribeirão Preto, SP 1
Tijuana, BCN 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • RxFinderArpit
    Er. Arpit (@RxFinderArpit) reported

    Dear @googlecloud @GoogleCloudTech @GoogleCloud_IN — our production environment has been suspended despite no security breach (proxies in place; no public exposure of keys on the frontend). Appeals remain unanswered, and the outage is impacting users. Request urgent assistance.

  • ClemFan88974905
    Clem Fandango (@ClemFan88974905) reported

    @googlecloud If this is the same Gemini that keeps trying to write my emails for me, it can **** right off. So annoying.

  • Cleanboxai
    cleanbox.ai (@Cleanboxai) reported

    @GoogleCloud URGENT billing fraud - Project cleanbox-fb25c charged ₹1,57,000+ via stolen credentials. Bill still growing. Locked out of console. Ticket: 54ZQRISIYHL4NQBTBXKICQCOU4 Please help NOW.

  • incdotfun
    inc.fun (@incdotfun) reported

    @SolanaSensei @googlecloud it's super cool to see this unlocking so many use cases for agents - from selecting the service to paying for it...all frictionless

  • axiomofmind
    @Axiomofmind ⚡ (@axiomofmind) reported

    @parthi_logan @googlecloud Gemini api service is disabled by default

  • mech_app
    MECH AI (@mech_app) reported

    @googlecloud URGENT ESCALATION: CRITICAL PRODUCTION OUTAGE – DAY 3 I am requesting an immediate status update and escalation of this ticket. We have been waiting 3 days for a resolution to a backend Google billing desync bug, and this is causing catastrophic damage to our business. To be absolutely clear, the API failure ("No available credits") is a verified bug on Google's end regarding our Tier 3 Post-Pay linkage. I have completely exhausted all possible client-side workarounds, including creating a brand new GCP project to force a fresh billing link. Nothing works. Business Impact Metrics: Downtime: 72+ hours of complete disruption to our core application feature (wiring diagrams). User Impact: Over 30,000 Daily Active Users (DAU) are currently affected and locked out of the service. Direct Revenue Loss: We have already processed over 20 canceled user subscriptions directly citing this disruption, and our support inbox is flooded with angry customers. Account Value & Next Steps: My companies have spent thousands of dollars annually on Google Cloud over the last two years, in addition to spending multiple thousands of dollars every single month on Google Ads. If this backend bug is not manually overridden or fixed today, I will be forced to immediately migrate our application to a different AI provider. Furthermore, due to the severe lack of operational reliability and support response, we will begin the process of pulling all of our business and infrastructure entirely out of the Google ecosystem. We cannot operate with a provider where a backend billing bug causes multi-day production outages. Please escalate this to an Engineering Lead or a Technical Account Manager immediately and provide a status update today.

  • MR11LE
    MR.LE (@MR11LE) reported

    Day 5: Reached a new low. Agent Preethi promised a definitive update within 2 hours. It’s been 20+ hours. Absolute silence. @GoogleCloud support is a black hole where business productivity goes to die. No accountability, just broken scripts. #CloudFailure #google

  • makingAISimple
    AIMadeSimple (@makingAISimple) reported

    OpenAI is completing with @awscloud @googlecloud and @Azure This is interesting. But they are still depending on their infrastructure to launch this service. So basically the competition is PaaS

  • PedjaDrazic
    Pedja Drazic (@PedjaDrazic) reported

    @googlecloud Freedom to choose models is only useful if you know what you're optimizing for. Most teams don't. That's not a vendor problem. It's a workflow problem.

  • ShaunStewart
    Shaun Patrick SteWaRt (@ShaunStewart) reported

    @googlecloud serious issue with my account. Need help ASAP.

  • everestchris6
    Chris (@everestchris6) reported

    @googlecloud a leaked api credential caused anomalous places api charges on my account, support is apparently processing the adjustment, but your billing system just auto-attempted 18× $180 charges in 5 mins, can someone get this resolved asap??

  • jeeetpaul
    Tuhin Kanti Pal (@jeeetpaul) reported

    @Viscountry @googlecloud Nope, can’t even open a support request. Can’t even purchase a support plan.

  • 63green
    63green (@63green) reported

    Me: “@googlecloud sucks donkey *****.” @X: “Here’s 400 ads for Google Cloud!” This app sucks.

  • malik850393
    Malik umar (@malik850393) reported

    @googlecloud ​Headline: 19 Days of Harassment & Financial Misconduct by @GoogleCloud Support.​I have been stuck in a loop since April 1st trying to set up a billing profile. Despite multiple "confirmations" from your team, I am

  • arrotu
    JB (@arrotu) reported

    @HAF_tech @googlecloud Identity and gateway help, but they answer "who and through what" not "was this specific action allowed at runtime." Once an agent runs for days, the question that gets asked later isn't whether the agent was authenticated. It's whether each action it took was admissible at the moment it committed, and whether that's still showable. Gateway plus identity plus a per-action authorization record is closer to what enterprises will actually be asked to defend.

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