Google Cloud status: hosting issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Google Cloud reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Google Cloud users through our website.

• Cloud Services (67%)
• Domains (17%)
• Web Tools (17%)

Live Outage Map

The most recent Google Cloud outage reports came from the following cities:

City	Problem Type	Report Time
Catania	Cloud Services	8 days ago
Guayaquil	Web Tools	17 days ago
Mexico City	Cloud Services	30 days ago
Chhindwāra	Domains	1 month ago
Los Angeles	Cloud Services	1 month ago
Florence	Cloud Services	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tomoaki Sekiya (@SnoopyLinkin) reported 8 minutes ago

  (English follows Japanese) GKEのNetwork Endpoint Group（NEG）事前プロビジョニングがプレビューで登場。NEGのServiceアノテーションにカスタムzonesパラメータを追加すると、対象ゾーンにノードがなくてもService作成時に空のNEGを作成でき、ワークロードのデプロイを待たずにバックエンドサービスへのNEGアタッチなどインフラ構築を自動化できます。 GKE's Network Endpoint Group (NEG) pre-provisioning is now in Preview. Adding a custom zones parameter to the NEG Service annotation creates an empty NEG at Service creation even before nodes exist in that zone, letting you automate infra steps like attaching a NEG to a backend service without waiting for workloads to deploy. #GoogleCloud #GoogleCloudAmbassador

• 
  Shinka - AI (@ShinkaIoT) reported 11 minutes ago

  @DataChaz @googlecloud making agents guess workflows instead of giving them rails is why they flame out in ****, adk 2.0 locking down the backend is the fix we needed

• 
  Lokesh jha (@Lokesh1jha) reported 13 minutes ago

  @whyrohitwhy @googlecloud Even the gemini also did great work in deployment,I moved my FE from Vercel to Azure container App, Domain was on Cloudflare. It looked on all tabs and solved the issues. Later it got dizzy, may be free plan limits ,but it was really helpful. I needed that to be done overnight.

• 
  Shailendra Varma (@_shailendra_var) reported 13 minutes ago

  Here's the message: Hey @googlecloud @GoogleCloudTech, my project "Tailor Book" (ID: tailor-book-25259) was hacked, and support is refusing to waive the unfair billing spike caused by unauthorized bot traffic! 🚨 Please look into Case #74350542 and fix this. #GoogleCloud #GCP

• 
  Abhinav Pathak (@exolete) reported 16 minutes ago

  @googlecloud Hi, we have added a new certificate to App Engine for a custom domain, but it has been more than an hour and it has still not been propagated. Is there currently an issue? How long does the propagation take.

• 
  Decisively Digital (@DcyDigital) reported 20 minutes ago

  @effiekav @googlecloud The moat is permissions, provenance and escalation paths, not model IQ. Most enterprises will find the bottleneck was never AI, it was that nobody could say who may do what.

• 
  Triman Kumar Saha (@T2872727) reported 20 minutes ago

  @GoogleCloud_IN @googlecloud Urgent!!! I need help my Google Account got disabled by automated AI false positive error... this account is so much important to me and there's no human support.... please help Reference case id- 9-6635000040823

• 
  Mike Sowers (@mikesowerss) reported 20 minutes ago

  @rseroter @googlecloud @GoogleAIStudio Cancelled ultra bc it’s the only ai I never even got close to hitting limits (lack of use), it’s entirely fractured across so many different ai sectors that aren’t intuitive at all to navigate.

• 
  Mr. Palindrome (@bladeofshanghai) reported 22 minutes ago

  @googlecloud **** you. I spent years in your ecosystem learning only to be met with the strictest and most impossible to fulfill requirements for GCP billing. Every card I tried failed. **** you. I'm leaving the Google ecosystem rn. They treat people outside US like ****.

• 
  busch propaganda spreader 🇺🇸 (25-12) (@Nazar4Bedard) reported 24 minutes ago

  @StudiosLA90210 @MLBNetwork @googlecloud Your fanbase sucks and he was right cry about it

• 
  Triman Kumar Saha (@T2872727) reported 30 minutes ago

  @gcloudpartners @googlecloud Urgent!!! I need help my Google Account got disabled by automated AI false positive error... this account is so much important to me and there's no human support.... please help Reference case id- 9-6635000040823

• 
  Abhi Balijepalli (@a8hi_b) reported 31 minutes ago

  @googlecloud Trying to get a hold of you guys, hitting quotas and having outages. Plz help.

• 
  ram 敵対国家 🇵🇷 (@hostilearsenal) reported 35 minutes ago

  @googlecloud @googlecloud you literally have to try and build the market you want to be apart of in most cases, but logically we make too many deductions, circles back to the same inherent legal issues with supply. This is all consumerism purely, isolating through reduction.. @briand_mi

• 
  Abdullahi Adam Usman (@Abdalla_Nangere) reported 37 minutes ago

  Starting up a business is not easy. You will be building, trying to keep things running, and then @googlecloud will suddenly slam you with a $103 billing for API usage. Now, where do you even begin to service that? This is something I have not even finished building, let alone started making profits from. May Allah see us through. It is really not easy. Ya Allah.

• 
  The AI Leadership Institute, Nairobi (@aiacademy_nbo) reported 38 minutes ago

  @googlecloud An issue we encountered when trying to setup RAG Engine. "For new projects, using Spanner mode with RAG Engine in us-central1, us-east1, and us-east4 is restricted to only allow listed projects due to capacity limitation. Please switch to Serverless mode in us-central1..."

• 
  Sumeet (@sumeetweb) reported 39 minutes ago

  @SunilPanda13 @googlecloud For outage? 🤧

• 
  Mark Thompson (@Bettimoe) reported 39 minutes ago

  $GOOGL reported the most profitable quarter in Alphabet’s history with $112.1B in net income. But investors should not treat that as $112.1B in operating profit. Most of the headline number came from unrealized gains in Alphabet’s equity portfolio, likely driven largely by investments such as $SPCX and Anthropic. The market was right to look beyond that headline. What may be getting overlooked is Google Cloud’s $514B backlog and the fact that demand continues to outpace available capacity. That is why Alphabet is spending so aggressively—and why quarterly free cash flow fell to negative $5.9B. The investment gains created the record profit. The Cloud backlog could create the longer-term opportunity. Those are two very different things. #GOOGL #GoogleCloud #TechStocks

• 
  AndrewFreidmanEnthusiast (@DeportesEnjoyr) reported 44 minutes ago

  @MLB @googlecloud All the sudden he's hitting homers again. Cheating ****.

• 
  abzal gylymbai (@abzalgylymbai) reported 46 minutes ago

  @googlecloud Recurring unexplained charges (~$83, repeating) on my Google Cloud Billing account despite no active projects showing in Console. Already paid multiple times, keeps reappearing. No response from support for days. Billing ID: 01B3C0-1899D2-F0DA8D.

• 
  Mankaran (@MankaranSInghK2) reported 46 minutes ago

  @Google @GoogleCloud @sundarpichai I feel ROBBED. I paid for Google Cloud to learn and build, but I’ve been locked out of my Google account for days. My restoration was approved, yet verification still fails. Cloud Support closed my case and sent me in circles.

• 
  teo (@teodorio) reported 46 minutes ago

  @googlecloud it's a P0 on chrome while having Google Meets open your Query UI does not allow any typing. It's a web UI issue so I suggest you mark it as a bug and move it to the frontend team

• 
  Scooter 5150 (@5150Scooter) reported 48 minutes ago

  @googlecloud Anyone else concerned about the "employees" signing a letter to urge US to slow development of AI? Sounds like it would give China advantage with AI.

• 
  Rooke Poole (@rookepoole) reported 53 minutes ago

  @googlecloud I got connected now but since this automated maybe not help me with the hackathon

• 
  Abdullahi Adam Usman (@Abdalla_Nangere) reported 54 minutes ago

  Guys, I am overjoyed as @googlecloud just waived the $101.40 billing charge on my API usage from last month! After making my initial post, Google Cloud reached out to my DMs and asked for details. I explained that I was using the Vertex AI @GeminiApp API in @antigravity, believing the usage was well within my free promotional credits. However, I unexpectedly received a billing invoice of around $101.40, which led to our billing account being suspended and our backend going down because there were no funds in my bank account to cover it. I was guided by a helpful customer support agent who provided a form, and after filling it out, my case was forwarded to a dedicated billing specialist named Carms. After a series of emails over two days, the ever-friendly specialist informed me that Google approved a waiver for the entire charge out of support for our startup, while their engineering team continues to investigate what caused the token spikes in the first place. Shortly after, I received an official reinstatement email from Google, and our backend and production services were immediately restored. I honestly never expected such care, empathy, and leniency from a global tech giant, and Carms' final message genuinely touched me. Thank you, Google, for everything!

• 
  Numero Uno🇳🇬 (@John_dgreatestt) reported 55 minutes ago

  @Concordium @Google @googlecloud Runtime identity solves a crucial enterprise security problem

• 
  Shailendra Varma (@_shailendra_var) reported 58 minutes ago

  🚨 URGENT REQUEST — Please Expedite My Project Reinstatement My Google Cloud project supporting Tailor Book has been suspended, and the entire app backend is currently down. Because of this, thousands of tailor businesses using the app are unable to manage their shops and daily work. My case has already been escalated to the internal team for project reinstatement, but the process is taking time while our users are completely dependent on the service. 🎫 Case ID: WRUOFYRHZ3ARFV4H6U2YBMRYEA @GoogleCloud @Firebase Please review my case and expedite the reinstatement process. This is a live production application, and every additional day of downtime is directly affecting real businesses. I understand that security reviews take time, but I urgently request your help in restoring the project as soon as possible. 🙏

• 
  VLAD ARBATOV (@vladzima) reported 59 minutes ago

  @arseniycodes @googlecloud it would be very cool to support RN

• 
  Scarab (@ScarabOfficial) reported 1 hour ago

  Hey, #Google, You still haven't corrected the poor English in your #GoogleCloud ad'. How many more times do I have to tell you ?

• 
  Paulo Griiettner (@griiettner) reported 1 hour ago

  @googlecloud I'm having a huge issue on the past 8 months and I just can't get support to help me fix. Some how, someone connected my GCP account to a project, used my credit card, gave my user 0 access, but I can't remove my self fro the project. I had to get my bank to charge charge back

• 
  Valentina Valdes (@valenvp03) reported 1 hour ago

  @googlecloud This is where enterprise AI gets serious: domain skills, governed connectors and traceable outputs. The chatbot layer was never going to be enough for legal work.