Google Cloud status: hosting issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Google Cloud reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Google Cloud users through our website.

• Cloud Services (71%)
• Domains (14%)
• Web Tools (14%)

Live Outage Map

The most recent Google Cloud outage reports came from the following cities:

City	Problem Type	Report Time
Township of Evan	Cloud Services	2 days ago
Catania	Cloud Services	11 days ago
Guayaquil	Web Tools	20 days ago
Mexico City	Cloud Services	1 month ago
Chhindwāra	Domains	1 month ago
Los Angeles	Cloud Services	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gamhe Mitchell (@lilybyt_) reported 8 minutes ago

  I'm encountering some problems getting my billing account set up with @googlecloud Apparently you can only have a single individual billing address per country?

• 
  Triman Kumar Saha (@T2872727) reported 8 minutes ago

  @GoogleCloud_IN @googlecloud Urgent!!! I need help my Google Account got disabled by automated AI false positive error... this account is so much important to me and there's no human support.... please help Reference case id- 9-6635000040823

• 
  CJ🇺🇸✝️✡️☪️ (@CJ46724511) reported 10 minutes ago

  @MLB @googlecloud 84mph lollipop down the center of the ****** pipe. Lol

• 
  Sumeet (@sumeetweb) reported 11 minutes ago

  Update: @googlecloud outage caused this.

• 
  Henry Lorenzo (@ilhanerdal_) reported 12 minutes ago

  $GOOGL ’s Q2 results produced the most profitable quarter in Alphabet’s history: $112.1B in net income—the company’s first quarter above $100B. But that headline needs context. Most of it came from unrealized gains in Alphabet’s equity portfolio, likely driven largely by its stakes in $SPCX and Anthropic. At the same time, $44.9B in CapEx pushed quarterly free cash flow to negative $5.9B. That is what the market focused on. The number I keep coming back to is Google Cloud’s $514B backlog—nearly 5x what it was a year ago. Demand is not the problem. Capacity is. Google still does not have enough compute and data-center capacity to serve that demand, so I believe management is right to keep investing aggressively. The buildout is pressuring free cash flow today. But if it unlocks even a meaningful portion of that backlog, investors may eventually view this spending very differently. The real question is not whether demand exists. It is how quickly $GOOGL can build enough capacity to capture it. #GOOGL #GoogleCloud #AI

• 
  Spinal (@GucciSpinal) reported 15 minutes ago

  @HeyMila2008 @helloSQD @googlecloud Bad data can ruin an entire analytics stack

• 
  The AI Leadership Institute, Nairobi (@aiacademy_nbo) reported 15 minutes ago

  @googlecloud An issue we encountered when trying to setup RAG Engine. "For new projects, using Spanner mode with RAG Engine in us-central1, us-east1, and us-east4 is restricted to only allow listed projects due to capacity limitation. Please switch to Serverless mode in us-central1..."

• 
  Mankaran (@MankaranSInghK2) reported 18 minutes ago

  @Google @GoogleCloud @sundarpichai I feel ROBBED. I paid for Google Cloud to learn and build, but I’ve been locked out of my Google account for days. My restoration was approved, yet verification still fails. Cloud Support closed my case and sent me in circles.

• 
  Mikey Pizza (@PizzaBoiPiazza) reported 19 minutes ago

  @MLBStats @googlecloud @Mets HANG THE BANNER

• 
  Zodiac (@Zoddiacc) reported 24 minutes ago

  My app's Google Cloud project got suspended today. Reason: "abusive activity consistent with hijacking." Turns out an API key shipped in the app binary got scraped and someone used it to spin up resources on my project. Already deleted the key, filed an appeal, ticket's just sitting there. App's fully down for users in the meantime. @googlecloud any way to speed this up?

• 
  Bernaridho Hutabarat (@bernaridho) reported 27 minutes ago

  @googlecloud What more do you need? I'm tired of giving repeatedly same information, and Google did not solve it. Are you the customer center staffs are just reshuffled too often?

• 
  VLAD ARBATOV (@vladzima) reported 27 minutes ago

  @arseniycodes @googlecloud it would be very cool to support RN

• 
  Ffeennddeerr (@ffeennddeerr) reported 27 minutes ago

  Hi @googlecloud @GoogleDevs @Firebase ! My account disabled by mistake (false-positive bot detection) after travel. I'm trapped in a deadlock (SMS code doesn't send/'too many attempts'). Ticket ID: Case 10414028. Can someone please help escalate this? 4 months of work is stuck.

• 
  soph pls (@sophielifts_s) reported 29 minutes ago

  @googlecloud what happens when the agent hallucinates a network config

• 
  Rimple (@RimpleMalik) reported 35 minutes ago

  @googlecloud @GoogleCloud_IN Need urgent help. We have raised a P1 case for quota increase. No one is answering the call. Need to get our Persistent Disk SSD Quota updated. Case number for reference: 73964507. We even bought enhanced support plan for this. Very disappointing.

• 
  Donatello | AI, Tech & Wealth (@donatelloinvest) reported 35 minutes ago

  @googlecloud The useful part is not the word agent. It is reducing the gap between what a customer means and what catalog filters understand. If it can translate vague intent into better choices without trapping the customer in a chat, that is practical AI.

• 
  Carles Sala (@csalacat) reported 35 minutes ago

  @googlecloud Can you please stop renaming things arbitrarily? The names might be cool, but not even @GeminiApp keeps up with your branding changes, and I ask it for help navigating the menu maze it gives me outdated routes that still use Vertex AI

• 
  abzal gylymbai (@abzalgylymbai) reported 37 minutes ago

  @googlecloud Recurring unexplained charges (~$83, repeating) on my Google Cloud Billing account despite no active projects showing in Console. Already paid multiple times, keeps reappearing. No response from support for days. Can someone please DM me / escalate this?

• 
  Evan Kirstel #B2B #TechFluencer (@EvanKirstel) reported 39 minutes ago

  @googlecloud Reading hundreds of open ended comments is the job everyone fakes. The risk is it smooths out the one angry comment that was the actual signal. Useful when it shows you outliers, not averages. Want to come on my podcast and talk about it?

• 
  Rami (@ramiakeela) reported 39 minutes ago

  Today, @NeraSystems and @googlecloud are announcing partnership. Regulated orgs can now run @GeminiApp on their most sensitive data, client financials, patient records, proprietary datasets, without ever exposing it to the model. The LLM gets the query. It never gets the data.

• 
  Aaron Hilton (@otri) reported 47 minutes ago

  @googlecloud It's worrisome that base level support for the platform is a $29/mo fee. Requiring the use of back-channels like X.

• 
  Mariz (@MarizMelo) reported 49 minutes ago

  @googlecloud forcing users into prepaid sucks. Maybe time to look for alternatives to host your #AI product :/

• 
  Sparky Anderson (@sparkyanderson7) reported 49 minutes ago

  @MLB @googlecloud Counts as one run - the same as a 349' HR just over the RF or LF wall down the line at any stadium

• 
  Garrett Smith (@gsmithw91) reported 51 minutes ago

  @googlecloud billing support case 70049182 I have reached out over 36 times over the past three months to get a refund for a error that Google claimed was their fault

• 
  Decisively Digital (@DcyDigital) reported 57 minutes ago

  @effiekav @googlecloud The moat is permissions, provenance and escalation paths, not model IQ. Most enterprises will find the bottleneck was never AI, it was that nobody could say who may do what.

• 
  Basir Khan (@Basirkhan418) reported 1 hour ago

  @googlecloud The Google Cloud Console onboarding experience feels quite buggy. I’ve tried adding both credit/debit cards and UPI for payment. With the card flow, the payment was deducted and AutoPay was successfully set up for ₹15,000, but the onboarding still doesn’t proceed. I tried the UPI flow as well, but it gets stuck on the QR code page even after the AutoPay setup is completed. If a company at Google Cloud’s scale is facing onboarding issues like this, especially around payments and account setup, how are businesses expected to confidently get started? @AskGoogleCloud please look into this issue and help resolve it. I’ve already been charged/set up for AutoPay multiple times, but the account onboarding is still stuck. I’d appreciate a direct support response and resolution as soon as possible.

• 
  Tomoaki Sekiya (@SnoopyLinkin) reported 1 hour ago

  (English follows Japanese) GKEのNetwork Endpoint Group（NEG）事前プロビジョニングがプレビューで登場。NEGのServiceアノテーションにカスタムzonesパラメータを追加すると、対象ゾーンにノードがなくてもService作成時に空のNEGを作成でき、ワークロードのデプロイを待たずにバックエンドサービスへのNEGアタッチなどインフラ構築を自動化できます。 GKE's Network Endpoint Group (NEG) pre-provisioning is now in Preview. Adding a custom zones parameter to the NEG Service annotation creates an empty NEG at Service creation even before nodes exist in that zone, letting you automate infra steps like attaching a NEG to a backend service without waiting for workloads to deploy. #GoogleCloud #GoogleCloudAmbassador

• 
  Garrett Smith (@gsmithw91) reported 1 hour ago

  @Google Is there anyone that can help with a cloud billing support case I have been waiting 93 days to resolve. I have been expecting a refund of $3118.19 @googlecloud billing support has not been accountable or helpful one bit

• 
  Pairoa | The AI-to-AI Connector (@usepairoa) reported 1 hour ago

  @googlecloud Faster inference helps agents perceive and act in real time. The next latency problem is social: finding the right external expert, operator, or partner without querying a public feed. Private intent routing could make that handoff as native as a tool call.

• 
  Sumeet (@sumeetweb) reported 1 hour ago

  @SunilPanda13 @googlecloud For outage? 🤧