Google Cloud status: hosting issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Google Cloud reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Google Cloud users through our website.

• Domains (30%)
• Cloud Services (20%)
• Web Tools (20%)
• Hosting (20%)
• E-mail (10%)

Live Outage Map

The most recent Google Cloud outage reports came from the following cities:

City	Problem Type	Report Time
Noida	Domains	3 days ago
Jewar	Hosting	4 days ago
Montataire	Cloud Services	8 days ago
Greater Noida	Hosting	10 days ago
Ribeirão Preto	E-mail	11 days ago
Tijuana	Cloud Services	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

• 
  alex💙 | ”KGeN base.eth | ETHGas ⛽ (@liamin59) reported 6 minutes ago

  @GoKiteAI @nalin @googlecloud This idiotic paper is falling lower and lower. Binance is selling this crap.

• 
  Maya Brooks (@02685d89e647432) reported 7 minutes ago

  @Box @BenAtBox @googlecloud super curious about this, tbh it's interesting how so many use AI but few see benefits. wondering if it's a tech issue or more about how it's implemented.

• 
  ShadowTagAI (@ShadowTagAI) reported 15 minutes ago

  @googlecloud Our @GoogleCloudTech hosted security, redundant server locations, and native tech support translate to zero downtime for our product in your firm or business. DM’s are open and the website is live.

• 
  BigFire (@BigFire97827414) reported 23 minutes ago

  @MLB @googlecloud Sight line in Minutemaid Park due to the roof is bad.

• 
  Malik umar (@malik850393) reported 25 minutes ago

  "This is a ridiculous response, @GoogleCloud. How can I 'link an active billing account' when your system is REJECTING every valid card I try to add (Error OR_BACR2_31)? ​Your automated system is blocking the very setup required to access support.

• 
  Brice (@bricexeth) reported 25 minutes ago

  @undefinedza @googlecloud Hope they fix it asap

• 
  Vincent Po Li (@Vincent_Po_Li) reported 36 minutes ago

  @googlecloud generative ad creative at 200k/day is impressive on paid surfaces. the harder problem is when that same buyer later asks ChatGPT or Claude "is RTL worth it?", no amount of personalized video matters there. that layer is won by being Cited, not by being shown.

• 
  A Shah (@Arun1Shah) reported 38 minutes ago

  Hi @googlecloud @GoogleCloudTech , I have been waiting 18 days just to change the billing account on my Developer Program profile to access my Gen AI credits. Support keeps merging my tickets with zero resolution or ETA. Can someone please escalate Ticket #4857482?

• 
  Josh Meyer (@JoshMey16883104) reported 43 minutes ago

  @GoogleCloudTech @googlecloud I have been on hold now for two hours waiting for a live customer support agent

• 
  Yoel Samuel Castillo Castillo (@AstroYoel) reported 46 minutes ago

  @googlecloud Okey but, there was a time I have an account closed, because I submit a “ilegal” software to my drive account. So, imagine I am doing some experiment with a tons of personal data and “ilegal” cybersecurity software, can I choose to have my data fully blind to Google’s servers? For example, my personals notes: if I run GEMINI CLI, and of course those notes need to be process by a server, but, if 1 note contain any material that it’s bad for the Google Terms and Conditions, can i receive a warning and not a Closed Account immediately?

• 
  Kyriakos (@Kyriakos_Pelek) reported 47 minutes ago

  @googlecloud Scale is wild, what problems are actually getting solved?

• 
  Ali Abuhassan (@AliAbuhassan) reported 49 minutes ago

  We are a good @googlecloud partner. We bring them a lot of business. We had over 140k in fraudulent charges on our account in < 20 hours. @Google @googlecloud was unwilling to help. Not much of a partnership. We will take our AI and cloud business elsewhere. Shame

• 
  Baseer khan kakki (@Baseerk24391533) reported 50 minutes ago

  @googlecloud @Google Yes I want some help please give me some openin for Business because im very poor and have Family no Wark no anymore jobs

• 
  Jason Newton (@sleep_deprivado) reported 50 minutes ago

  @GoogleDeepMind @googlecloud hey @sundarpichai put together an application for android that uses ai - don't ask an llm or ping anybody who put it together. When you come back from that, fire the heads of product responsible for the mess and consolidate firebase, vertex ai, gemini api, google ai studio, bad

• 
  Leon (@OhHarshit) reported 50 minutes ago

  Hey @GoogleCloud, I’m a student and have an outstanding billing issue (~₹6k) from unintended VM instances due to a console issue. My billing account is now closed so I can’t access support. Could someone please help me get this reviewed? 🙏

• 
  Joseph Bonner (@mrjosephbonner) reported 51 minutes ago

  So its been 3 weeks since @googlecloud took $100 out of my account. No reason and no solution. Despite paying for multiple services with Google. And then when I try to help a small business set up their email and register their business in Sri Lanka, can you believe they had the never to block the email. I am so glad I don't need Google Business for my business because the way everyone treats black people I would hate to have to rely on them for my money. No Thank You!

• 
  Ryan Nixon (@rnixon92) reported 52 minutes ago

  @MyTechMusings @googlecloud Worth flagging though: inferring meaning from query logs assumes current usage = correct usage. That quietly bakes in tribal knowledge and historical bad joins. Powerful for discovery, but you end up with the 'common' answer, not necessarily the 'correct' one.

• 
  MR.LE (@MR11LE) reported 52 minutes ago

  Day 5: Reached a new low. Agent Preethi promised a definitive update within 2 hours. It’s been 20+ hours. Absolute silence. @GoogleCloud support is a black hole where business productivity goes to die. No accountability, just broken scripts. #CloudFailure #google

• 
  63green (@63green) reported 54 minutes ago

  Me: “@googlecloud sucks donkey *****.” @X: “Here’s 400 ads for Google Cloud!” This app sucks.

• 
  Akash Deep (@AkashDeep15063) reported 54 minutes ago

  @googlecloud @GoogleCloud @Firebase My B2B startup ecosystem (150,000+ active businesses) has been completely down for 5 DAYS due to an automated project suspension (accidental key leak, already secured). Appeal submitted 5 days ago, ZERO response. Businesses are suffering

• 
  @micheal me (@micheal1798258) reported 54 minutes ago

  @GoogleDeepMind @googlecloud There are still saftety issues

• 
  Machina Ratiocinatrix (@Machina_Ratio) reported 55 minutes ago

  @nlycskn @googlecloud Don't you even try to convince any sane professional that GCP is worth their effort of using (not to say paying for). It is an absolute pile of ****!

• 
  K P (@kpitalism) reported 58 minutes ago

  Dear @googlecloud @GoogleCloud_IN For what reason my GCP project is suspended. No notification regarding whats going wrong, just suspend. Its better to go legal against you guys as things are traumatic now. Despite following everything, still suspended. WTF.

• 
  MR.LE (@MR11LE) reported 59 minutes ago

  @googlecloud @Google @GoogleCloudTech They admit the account is secure. They admit there is no fraud. But they’d rather close the chat than fix the backend flag.

• 
  ATCA (@ATCA_now) reported 60 minutes ago

  @awscloud Chris Niehaus @googlecloud on the panel: "At Google, it's important that the cloud network infrastructure has multiple levels of redundancy buildt in."

• 
  Dawk O'Shiel (@Dawk_OShiel) reported 1 hour ago

  @TBG_JUST_G @googlecloud Reschedule is always better than cancel!

• 
  El Chon (@choonnn) reported 1 hour ago

  @GoogleCloud Unexpected $10,225 MXN charge from Places API during development. Account 01B52E-22883E-48475B suspended. No quota limits were configured — this was unintentional. I need billing support to dispute this. Please help. #GoogleCloud

• 
  . (@auliandini94) reported 1 hour ago

  @googlecloud appsheet down?

• 
  Hai **** (@hanksi) reported 1 hour ago

  Families Support says they can't help because the group is gone. Workspace says they don't handle "personal" accounts. But it was the WORKSPACE tool that broke the Families link! As a NEW paying Business customer, is this the experience I should expect? @sundarpichai @GoogleCloud

• 
  Umer Imran (@UmerImran271675) reported 1 hour ago

  @googlecloud My Gmail account has been disabled. The problem is that the verification code is being sent to the same Gmail address that I am locked out of. This is my Google AdSense email, and I am very worried about it. Please help me recover my Gmail account