Google Cloud status: hosting issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Google Cloud reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Google Cloud users through our website.

• Cloud Services (25%)
• Domains (25%)
• Web Tools (25%)
• E-mail (13%)
• Hosting (13%)

Live Outage Map

The most recent Google Cloud outage reports came from the following cities:

City	Problem Type	Report Time
Montataire	Cloud Services	4 days ago
Greater Noida	Hosting	5 days ago
Ribeirão Preto	E-mail	6 days ago
Tijuana	Cloud Services	1 month ago
Tijuana	Web Tools	1 month ago
Noida	Web Tools	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Creative Slave -Drew (@cr8vslave) reported 2 minutes ago

  Locked out of my Firebase project due to account suspension. Business-critical app affected. Appeals unanswered 7+ days. No access to support channels. Need escalation. @Firebase @googlecloud

• 
  BeanExplorer (@BeanExplorer12) reported 2 minutes ago

  These **** *** @googlecloud commercials on the mariners stream ain’t it. Please change this I feel like I’m in my own version of hell hearing this replay every 7 seconds on commercials

• 
  Kugan (@kktafe) reported 2 minutes ago

  @GoogleDeepMind @googlecloud Do you support self hosting model?

• 
  faizan khan (@faizan10114) reported 2 minutes ago

  A user dropped out of our docs into the AI chat, asked a question, got the wrong answer, and left bad feedback. Before this, that kind of issue would have turned into guesswork. This time I used @PostHog to trace the user path, @googlecloud to pull the production logs, and direct database access to rebuild the exact chat session. That made the bug obvious: the app had the right customer data, but the chat pipeline was not grounding the model with it correctly. I fixed the chat flow, added better Cloud Run + PostHog observability, and now we can see where users come in, where they fail, and why.

• 
  Mehmet Göksu (@UtariD86) reported 2 minutes ago

  @googlecloud @GoogleCloudTech Our project has been suspended since March 17th. We have submitted 2 appeals with no response for 14+ days. This is a legitimate development environment for our SaaS projects and we are facing a major business disruption. Please help us.

• 
  . (@auliandini94) reported 4 minutes ago

  @googlecloud appsheet down?

• 
  Chris (@everestchris6) reported 11 minutes ago

  @googlecloud a leaked api credential caused anomalous places api charges on my account, support is apparently processing the adjustment, but your billing system just auto-attempted 18× $180 charges in 5 mins and my bank blocked them all. can someone get this resolved asap

• 
  MECH AI (@mech_app) reported 15 minutes ago

  @googlecloud URGENT ESCALATION: CRITICAL PRODUCTION OUTAGE – DAY 3 I am requesting an immediate status update and escalation of this ticket. We have been waiting 3 days for a resolution to a backend Google billing desync bug, and this is causing catastrophic damage to our business. To be absolutely clear, the API failure ("No available credits") is a verified bug on Google's end regarding our Tier 3 Post-Pay linkage. I have completely exhausted all possible client-side workarounds, including creating a brand new GCP project to force a fresh billing link. Nothing works. Business Impact Metrics: Downtime: 72+ hours of complete disruption to our core application feature (wiring diagrams). User Impact: Over 30,000 Daily Active Users (DAU) are currently affected and locked out of the service. Direct Revenue Loss: We have already processed over 20 canceled user subscriptions directly citing this disruption, and our support inbox is flooded with angry customers. Account Value & Next Steps: My companies have spent thousands of dollars annually on Google Cloud over the last two years, in addition to spending multiple thousands of dollars every single month on Google Ads. If this backend bug is not manually overridden or fixed today, I will be forced to immediately migrate our application to a different AI provider. Furthermore, due to the severe lack of operational reliability and support response, we will begin the process of pulling all of our business and infrastructure entirely out of the Google ecosystem. We cannot operate with a provider where a backend billing bug causes multi-day production outages. Please escalate this to an Engineering Lead or a Technical Account Manager immediately and provide a status update today.

• 
  Lawrence (@lgrig) reported 17 minutes ago

  Google Cloud Console is one of the most difficult and terrible admin panels in terms of UX I've ever seen in all my years working on tech. Everything is incredibly confusing, counter-intuitive and hard to navigate and get things done. @googlecloud

• 
  Viktoria (@Viktoria5z) reported 19 minutes ago

  @GoogleCloud First-time Vertex AI user. Had €1,100 in free credits. Believed they covered my usage. Instead got charged €2,199. Immediately contacted support — agent said "it's being handled, no action needed." Woke up 6hrs later: €7,300+. I need urgent help

• 
  Decent Cloud (@DecentCloud_org) reported 20 minutes ago

  @Marlize911 @googlecloud Emergency service on GCP, payment stuck, no escalation. The support tier you're paying for is a billing category, not a response time.

• 
  Tracie Nielson (@NielsonTracie) reported 25 minutes ago

  @googlecloud Why am I running into Cloudflare on Google? I didn't consent to this. How do I get this Cloudflare **** off my phone and computer? I didn't ask for it. I don't want it. Their phone number is bogus. It's impossible to communicate without logging in, but I don't have a login. I don't want a login.

• 
  Clem Fandango (@ClemFan88974905) reported 25 minutes ago

  @googlecloud If this is the same Gemini that keeps trying to write my emails for me, it can **** right off. So annoying.

• 
  Chris Tate (@ctatedev) reported 26 minutes ago

  @gabimoncha @googlecloud One day 🤞 For now, there's a flag that can help

• 
  Lorenzo r4 (@mol44445) reported 27 minutes ago

  @McLarenF1 @googlecloud FIX ******* LANDO CAR

• 
  ZayedMD (@DrAhmed87) reported 31 minutes ago

  Hey @GoogleCloud @googlecloudtech! 👋We're building SAFE-Triage, an AI emergency room triage system for a Harvard hackathon, proudly coming out of Africa! We are trying to deploy Gemma 4 31B but hit an L4 GPU quota wall. Any chance for a quick quota boost to help us unblock?

• 
  Yongrui Su (@ysu_ChatData) reported 36 minutes ago

  @rseroter @googlecloud More than six trillion monthly tokens through ADK is a real signal for platform maturity. At that scale, the interesting question is less raw model quality and more how reliably teams can turn that usage into repeatable agent workflows.

• 
  Gabriel Moncha (@gabimoncha) reported 38 minutes ago

  i love @ctatedev portless but it seems that @googlecloud authorized javascript and redirect URL's don't accept wildcards for subdomains or .local / .localhost top level domains i hope they fix this sometime in near future. until then, we're back at using port numbers

• 
  Oscar Zalazar (@OZCreative22) reported 39 minutes ago

  @googlecloud I have sent 27 emails to the supposed Google Cloud Startups SUPPORT,... none have been answered, I've been waiting for 3 months,...

• 
  63green (@63green) reported 43 minutes ago

  Me: “@googlecloud sucks donkey *****.” @X: “Here’s 400 ads for Google Cloud!” This app sucks.

• 
  Leon (@OhHarshit) reported 43 minutes ago

  Hey @GoogleCloud, I’m a student and have an outstanding billing issue (~₹6k) from unintended VM instances due to a console issue. My billing account is now closed so I can’t access support. Could someone please help me get this reviewed? 🙏

• 
  Stix (@Cubsz2016) reported 44 minutes ago

  @SayNoToTrading @ServiceNowNews @googlecloud It’s not broken. It’s overpriced and headed towards fair value

• 
  Cihat Kaya (@cihatkaya) reported 45 minutes ago

  @googlecloud While the taxonomy is helpful, I find the lines blurring more rapidly than these definitions suggest. The "learning capabilities" of a well-trained bot can often mimic an agent's autonomy, especially within a narrow domain. Where do you draw the practical distinction for an end-user who just wants a problem solved?

• 
  Blend America 🇺🇲 (@blendamerica) reported 45 minutes ago

  @GoogleAIStudio Nothing, I am currently blocked from publishing my latest updates from AI Studio to Cloud Run due to a recurring deployment failure. Cloud Run support pointed to @GoogleAIStudio for support. @googlecloud

• 
  mao.dev (@Kingdany01) reported 47 minutes ago

  Production project [julsmind-katuq] is offline due to a flagged billing anomaly. Support ticket J42VFCTM7DXNWDW3TYE3TG6BQE is open but needs urgent human review to restore service. @GoogleCloud @Firebase

• 
  MCO Global (@moretradingonl) reported 49 minutes ago

  @googlecloud google counting down like it fixes everything

• 
  Nikhil | നിഖിൽ | निखिल | ನಿಖಿಲ್ (@nikhilnarayanan) reported 52 minutes ago

  @shekhu04 @googlecloud @ThomasOrTK You are making it sound like they grew up in some village and were poor. Their dad was working with Graphite India in BLR IIRC.

• 
  Fede Repetto (@fede__repetto) reported 56 minutes ago

  URGENT: One of our production apps is completely DOWN due to an automated suspension on @googlecloud. Thousands of clients affected. Appeal already submitted but we need an urgent escalation. Project ID: alkynterview. Please help! #GCP @GoogleCloudTech @GoogleCloud_LA

• 
  FlightTrace (@FlightTraceData) reported 56 minutes ago

  Hi @googlecloud — small-startup founder here. Hoping someone can help me get a goodwill billing case reviewed independently. I migrated all production work to a new GCP project in Aug 2025 but unknowingly kept paying $1,145 over 8 months for orphaned infrastructure on the old project that nobody touched (INFORMATION_SCHEMA confirms zero human queries in 6 months — only service-account cron jobs from a previous contractor). Discovered it last week, immediately started shutdown. Filed billing case 68753401 today. Tier-1 declined citing an unrelated prior credit from earlier in 2025. Would really appreciate a senior review — I'm an active customer (over$1,000 spent and the spend is growing monthly) not asking for anything other than a fair look at the merits of this specific incident. Happy to DM full details. Thanks for any help. 🙏

• 
  Decent Cloud (@DecentCloud_org) reported 60 minutes ago

  @googlecloud @OZCreative22 Same support queue. The DM just makes wait times invisible to everyone else.