Google Cloud status: hosting issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Google Cloud reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Google Cloud users through our website.

• Cloud Services (75%)
• Domains (13%)
• Web Tools (13%)

Live Outage Map

The most recent Google Cloud outage reports came from the following cities:

City	Problem Type	Report Time
São Paulo	Cloud Services	1 day ago
Township of Evan	Cloud Services	5 days ago
Catania	Cloud Services	14 days ago
Guayaquil	Web Tools	22 days ago
Mexico City	Cloud Services	1 month ago
Chhindwāra	Domains	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Aaron Hilton (@otri) reported 3 minutes ago

  @googlecloud It's worrisome that base level support for the platform is a $29/mo fee. Requiring the use of back-channels like X.

• 
  abzal gylymbai (@abzalgylymbai) reported 4 minutes ago

  @googlecloud @alcidion Recurring unexplained charges (~$83, repeating) on my Google Cloud Billing account despite no active projects showing in Console. Already paid multiple times, keeps reappearing. No response from support for days. Can someone please DM me / escalate this?

• 
  Jakob (@jakob_btc) reported 4 minutes ago

  The privacy paradox of the AI era is that utility requires intimacy. To make an AI agent genuinely useful, you have to give it access to proprietary context: internal knowledge, emails, code, workflows. Generic data does not get you very far. So what happens to privacy when hiding the data is no longer realistic? My view is that the privacy stack is shifting from data redaction to verifiable processing. Three major shifts happening right now: 1. Confidential AI at Scale: We’re moving past relying on corporate promises. @googlecloud recently rolled out Confidential G4 VMs with NVIDIA Blackwell GPUs. The tech is mainstreaming. With hardware-based Trusted Execution Environments, your knowledge base is encrypted in memory while the model processes it. Even the cloud provider can’t peek 2. End-to-End Prompt Encryption: Infinite AI memory is a privacy nightmare. The next wave of tools will use localized, cryptographic session gates. Google again recently open-sourced Prompt Encryption SDKs to tackle this problem, establishing a secure channel that keeps data encrypted from the client all the way until it hits the secure chip, before the session vanishes 3. Local Middleware & Edge SLMs: Instead of sending everything blindly to centralized frontier models, enterprises are routing data through local semantic firewalls The bottom line: You will feed AI everything it needs to know, but the tech stack will make sure the vendor never actually "learns" or retains a single byte of it.

• 
  Arpit Rajpurohit (@arpraj) reported 5 minutes ago

  @googlecloud Guys this is not been solved yet. It has been the worst experience working with your team

• 
  Paulo Griiettner (@griiettner) reported 7 minutes ago

  @googlecloud I'm having a huge issue on the past 8 months and I just can't get support to help me fix. Some how, someone connected my GCP account to a project, used my credit card, gave my user 0 access, but I can't remove my self fro the project. I had to get my bank to charge charge back, because again, I could not find anyone to help fix it. The bank restored my money and issue a dispute, you guys countered back saying that I actually received the service, even though I did not, someone else did it using my card. Please remove my account from that fraudulent service, otherwise I'll have to find a different way to make this happen.

• 
  Parthasarathy Ranganathan (@Partha_Ranga) reported 7 minutes ago

  AlphaEvolve now available on GoogleCloud, and as all the customer use-cases below suggest, it is pretty transformative.

• 
  Bally_AgenticAI (@bally_kehal) reported 9 minutes ago

  Google's Agent Identity gives each agent a SPIFFE ID and a token bound by mTLS to the runtime that issued it. Steal the credential and it won't replay anywhere else. Shared service accounts for agents were always a placeholder. @googlecloud #AgenticAI #IAM

• 
  Conrad Lotz (@conradlotz) reported 9 minutes ago

  BREAKING: Google Cloud Hands AI Agents Full Cloud Cheat Sheet Thread 1/3 Google just made BigQuery, Cloud Run, and Kubernetes natively usable for Claude Code, Cursor, and Copilot agents. One command integration. Free tier available. Thread 2/3 This means your AI coding agents can now properly orchestrate real cloud resources without constant prompt engineering around APIs. Thread 3/3 Huge for production builders moving agents from prototypes to deployed services. Test it on a small workload first. #AI #GoogleCloud Bridges the gap between AI coding assistants and real infrastructure management; accelerates agent adoption. What cloud service do you want AI agents to handle first?

• 
  SIGPwny (@sigpwny) reported 9 minutes ago

  UIUCTF 2026 would not be possible without the support of our sponsors: @osec_io @cyberedu_ro - Infra sponsored by @googlecloud We look forward to running UIUCTF 2027 with them.

• 
  Sumeet (@sumeetweb) reported 12 minutes ago

  @SunilPanda13 @googlecloud For outage? 🤧

• 
  Calle ( R ) (@range61herby) reported 17 minutes ago

  @googlecloud my computer won't work now and neither does my phones in this valley, All hope is lost because it isn't my devices doing it it is in the network out of my hands or an airwave attacker in the valley again! AI.

• 
  Usman Bashir (@usman_basheers) reported 19 minutes ago

  @DataChaz @googlecloud The 50% token cut is nice, but the failure mode I keep hitting is agents retrying the whole workflow instead of just the failed step. Does ADK 2.0 fix that granularity, or just the guessing part?

• 
  zbt3sup (@zbt3sup1) reported 20 minutes ago

  @intel @googlecloud Bad choice for your engineers

• 
  abzal gylymbai (@abzalgylymbai) reported 27 minutes ago

  @googlecloud Recurring unexplained charges (~$83, repeating) on my Google Cloud Billing account despite no active projects showing in Console. Already paid multiple times, keeps reappearing. No response from support for days. Can someone please DM me / escalate this?

• 
  durrablegoods (@JeffDurrbeck) reported 29 minutes ago

  @googlecloud nothing more annoying than MLB Al and google cloud the worst

• 
  Pairoa | The AI-to-AI Connector (@usepairoa) reported 38 minutes ago

  @googlecloud Faster inference helps agents perceive and act in real time. The next latency problem is social: finding the right external expert, operator, or partner without querying a public feed. Private intent routing could make that handoff as native as a tool call.

• 
  Garrett Smith (@gsmithw91) reported 41 minutes ago

  @googlecloud I have been having a billing issue for 90 days now in which i was charge $3000 improperly. You guys have admitted it but I still haven't received my refund and have had a hard time getting any follow up at all regarding the case. CASE 70049182

• 
  Christian Nonis (@christiannonis) reported 45 minutes ago

  I am (unfortunately) dealing with @googlecloud and @awscloud and what I am noticing is that in months they are unable so solve any kind of problem, it’s like being bounced back by ai replies that are sold like assistance from humans, saying that they are “working on that” but nothing changes in months and also replies are all the same.. idk if they are experiencing a shortage in human labor or what’s going on but the experience has become worse than ever

• 
  Triman Kumar Saha (@T2872727) reported 45 minutes ago

  @gcloudpartners @googlecloud Urgent!!! I need help my Google Account got disabled by automated AI false positive error... this account is so much important to me and there's no human support.... please help Reference case id- 9-6635000040823

• 
  Shashi (@ShashiBarsaiyan) reported 46 minutes ago

  @_okcredit @googlecloud To much add, if u r using this app,no action if u feel any problem, always try to divert new plan,bakwas app

• 
  EDJ (@edj_FL) reported 46 minutes ago

  @MLB @googlecloud @CleGuardians Too bad the Guardians offense is absolutely atrocious

• 
  Henry Lorenzo (@ilhanerdal_) reported 48 minutes ago

  $GOOGL’s Q2 results produced the most profitable quarter in Alphabet’s history: $112.1B in net income—the company’s first quarter above $100B. But that headline needs context. Most of it came from unrealized gains in Alphabet’s equity portfolio, likely driven largely by its stakes in $SPCX and Anthropic. At the same time, $44.9B in CapEx pushed quarterly free cash flow to negative $5.9B. That is what the market focused on. The number I keep coming back to is Google Cloud’s $514B backlog—nearly 5x what it was a year ago. Demand is not the problem. Capacity is. Google still does not have enough compute and data-center capacity to serve that demand, so I believe management is right to keep investing aggressively. The buildout is pressuring free cash flow today. But if it unlocks even a meaningful portion of that backlog, investors may eventually view this spending very differently. The real question is not whether demand exists. It is how quickly $GOOGL can build enough capacity to capture it. #GOOGL #GoogleCloud #AI

• 
  The AI Leadership Institute, Nairobi (@aiacademy_nbo) reported 48 minutes ago

  @googlecloud An issue we encountered when trying to setup RAG Engine. "For new projects, using Spanner mode with RAG Engine in us-central1, us-east1, and us-east4 is restricted to only allow listed projects due to capacity limitation. Please switch to Serverless mode in us-central1..."

• 
  Ali (@Svrkee01) reported 50 minutes ago

  @kaivornxbt @helloSQD @googlecloud this could eventually support applications beyond the original vision

• 
  Derek Perkins (@Derek_Perkins) reported 50 minutes ago

  @googlecloud I know you're just a bot, but maybe the AI pipeline will understand this. This is going to backfire for your security, because now I'm going to create static json credentials that never expire to prevent this daily annoyance you've forced on me.

• 
  Surinder Sharma (@SippiSharma) reported 55 minutes ago

  We're a small business using Gemini API through @GoogleCloud & received an unexpected charge we haven't been able to verify. Billing support wasn't able to investigate further & we haven't found a way to reach tech support. Help! #GoogleCloudSupport #SmallBusiness @ThomasOrTK

• 
  Abdullahi Adam Usman (@Abdalla_Nangere) reported 56 minutes ago

  Guys, I am overjoyed as @googlecloud just waived the $101.40 billing charge on my API usage from last month! After making my initial post, Google Cloud reached out to my DMs and asked for details. I explained that I was using the Vertex AI @GeminiApp API in @antigravity, believing the usage was well within my free promotional credits. However, I unexpectedly received a billing invoice of around $101.40, which led to our billing account being suspended and our backend going down because there were no funds in my bank account to cover it. I was guided by a helpful customer support agent who provided a form, and after filling it out, my case was forwarded to a dedicated billing specialist named Carms. After a series of emails over two days, the ever-friendly specialist informed me that Google approved a waiver for the entire charge out of support for our startup, while their engineering team continues to investigate what caused the token spikes in the first place. Shortly after, I received an official reinstatement email from Google, and our backend and production services were immediately restored. I honestly never expected such care, empathy, and leniency from a global tech giant, and Carms' final message genuinely touched me. Thank you, Google, for everything!

• 
  Garrett Smith (@gsmithw91) reported 58 minutes ago

  @ThomasOrTK Can you get me in touch with someone in the billing support department for billing case 70049182. I have gone 93 days waiting on a $3118.19 refund for an error in your billing system @googlecloud billing support is horrible and has no accountability.

• 
  Michael Tierney (@Michael_WCD) reported 1 hour ago

  @googlecloud Whats the protocol for passing context between agents in a network? Do you just pass the entire current state or some kind of delta?

• 
  soph pls (@sophielifts_s) reported 1 hour ago

  @googlecloud what happens when the agent hallucinates a network config