Google Cloud status: hosting issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Google Cloud reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Google Cloud users through our website.

• Cloud Services (71%)
• Domains (14%)
• Web Tools (14%)

Live Outage Map

The most recent Google Cloud outage reports came from the following cities:

City	Problem Type	Report Time
São Paulo	Cloud Services	10 days ago
Township of Evan	Cloud Services	13 days ago
Catania	Cloud Services	22 days ago
Guayaquil	Web Tools	1 month ago
Mexico City	Cloud Services	1 month ago
Chhindwāra	Domains	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jagdish Vaghela (@JDVaghela_) reported 4 minutes ago

  @googlecloud @GoogleCloudTech I am trying to pay an outstanding balance of INR 233.59 for a suspended billing account (⁠01B796-35FBAB-71B3EA⁠), but the console gives me a "permission denied" error when I try to create a support case. 1/2

• 
  Aritan (@Aritan_lover) reported 10 minutes ago

  @googlecloud Dear @Google, I’ve paid a significant amount for your services and now face a serious financial issue. For 24 hours, I’ve tried to reach a human support agent, but there is no clear way to do so. Please review this urgently and connect me with a specialist.

• 
  Abdullahi Adam Usman (@Abdalla_Nangere) reported 11 minutes ago

  Guys, I am overjoyed as @googlecloud just waived the $101.40 billing charge on my API usage from last month! After making my initial post, Google Cloud reached out to my DMs and asked for details. I explained that I was using the Vertex AI @GeminiApp API in @antigravity, believing the usage was well within my free promotional credits. However, I unexpectedly received a billing invoice of around $101.40, which led to our billing account being suspended and our backend going down because there were no funds in my bank account to cover it. I was guided by a helpful customer support agent who provided a form, and after filling it out, my case was forwarded to a dedicated billing specialist named Carms. After a series of emails over two days, the ever-friendly specialist informed me that Google approved a waiver for the entire charge out of support for our startup, while their engineering team continues to investigate what caused the token spikes in the first place. Shortly after, I received an official reinstatement email from Google, and our backend and production services were immediately restored. I honestly never expected such care, empathy, and leniency from a global tech giant, and Carms' final message genuinely touched me. Thank you, Google, for everything!

• 
  Triman Kumar Saha (@T2872727) reported 13 minutes ago

  @GoogleCloud_IN @googlecloud Urgent!!! I need help my Google Account got disabled by automated AI false positive error... this account is so much important to me and there's no human support.... please help Reference case id- 9-6635000040823

• 
  Vincent Defarge (@Woody2233) reported 14 minutes ago

  @rseroter @googlecloud Identity and registration are a strong foundation. The next challenge is operational context: which service and business outcome can the agent affect, who owns it, and how do we observe or stop it? An agent registry becomes far more useful when it carries that context.

• 
  Boomer Socialist ☭ 🍉#AntiWar (@SouthernGal918) reported 14 minutes ago

  @Humana @googlehealth @googlecloud Can't login to your website. Not sending verification code.

• 
  durrablegoods (@JeffDurrbeck) reported 15 minutes ago

  @googlecloud nothing more annoying than MLB Al and google cloud the worst

• 
  wiinks (@wiinksdotcom) reported 18 minutes ago

  Been part of @GoogleStartups for almost a year, have not talked to anyone from Google, can't even use the credits becuase @googlecloud compliance flagged the account - just going to remove google oAuth login.

• 
  Caffeinated Acrimony (@dick41259892) reported 21 minutes ago

  @googlecloud Pajeet ceo? No thanks. The software is for sure total ****.

• 
  Viraj Kokane (@virajkokane_) reported 22 minutes ago

  @GoogleCloud @GoogleStartups @ragingdas We've been blocked for over 2 weeks trying to get a GPU quota approved for our production workloads. Every manual quota request is auto-rejected within seconds, with no explanation. Our assigned account manager has been unavailable for over a week, with no replacement. We've spoken to 3 different sales contacts, shared all requested details multiple times, and followed up repeatedly. Yet no meaningful update. Our platform has paying customers, and our render pipeline is effectively down because we can't provision the GPUs we need. We're not asking for special treatment - just a human review, transparency, and a point of contact who can help resolve this. We joined the Google for Startups program to build, not to spend weeks chasing responses. Can someone from the Google Cloud team please look into this?

• 
  Shinka - AI (@ShinkaIoT) reported 24 minutes ago

  @DataChaz @googlecloud making agents guess workflows instead of giving them rails is why they flame out in ****, adk 2.0 locking down the backend is the fix we needed

• 
  ray (@raycruz_fk_maga) reported 24 minutes ago

  @googlecloud retarded posted ai wont do **** because ai cant fund the issue the outage is because poor funding

• 
  Garrett Smith (@gsmithw91) reported 25 minutes ago

  @googlecloud @ThomasOrTK What is the magic number of follow ups and requests someone has to do to get resolution for billing support? Its beyond 30 at this point.

• 
  Scooter 5150 (@5150Scooter) reported 26 minutes ago

  @googlecloud Anyone else concerned about the "employees" signing a letter to urge US to slow development of AI? Sounds like it would give China advantage with AI.

• 
  Evan Kirstel #B2B #TechFluencer (@EvanKirstel) reported 28 minutes ago

  @googlecloud Reading hundreds of open ended comments is the job everyone fakes. The risk is it smooths out the one angry comment that was the actual signal. Useful when it shows you outliers, not averages. Want to come on my podcast and talk about it?

• 
  Felix (@ixen) reported 29 minutes ago

  Hi @GoogleCloud. Critical Emergency: My account has been hacked, admin users were changed, and there is a fraudulent runaway cost of over €1M. I already submitted a recovery form but got a 48h delay. Need urgent help to freeze billing immediately.

• 
  J O E L ▲ (@JoelFickson) reported 35 minutes ago

  I need to share my horrible experience with @googlecloud and their lack of support in resolving an issue that's been sitting since April. And how someone from support decided to close the case without resolving it.

• 
  Shashi (@ShashiBarsaiyan) reported 37 minutes ago

  @_okcredit @googlecloud To much add, if u r using this app,no action if u feel any problem, always try to divert new plan,bakwas app

• 
  The AI Leadership Institute, Nairobi (@aiacademy_nbo) reported 37 minutes ago

  @googlecloud An issue we encountered when trying to setup RAG Engine. "For new projects, using Spanner mode with RAG Engine in us-central1, us-east1, and us-east4 is restricted to only allow listed projects due to capacity limitation. Please switch to Serverless mode in us-central1..."

• 
  Jaden Fix (@jadenfixxx) reported 39 minutes ago

  Anyone at @googlecloud or @awscloud (or a neocloud) wanting to slide into my DMs and help me rip some free credits? Possibly leading to larger contracts down the road .. I just tried signing up for an @Azure free trial, and the experience felt like what I imagine the elders went through with dial-up internet. Solutions Architects or Account Managers HMU

• 
  Scooperleash_usa llc (@scooperleash) reported 39 minutes ago

  when cloud network is controlling what your company get at what time, that autonomy is cruel especially when it becomes like the company data that is stored in @googlecloud belongs to the cloud instead of the platform that uses the cloud

• 
  ofPowerofWant (@ofPowerofWant) reported 41 minutes ago

  @googlecloud I did collect everything and attempt to do this but @X has joined team "lock you out with something you never asked for" so without a passcode it's not happening Will just have to vent frustrations each time I receive an email until we can't access this at all either

• 
  abzal gylymbai (@abzalgylymbai) reported 42 minutes ago

  @googlecloud Recurring unexplained charges (~$83, repeating) on my Google Cloud Billing account despite no active projects showing in Console. Already paid multiple times, keeps reappearing. No response from support for days. Billing ID: 01B3C0-1899D2-F0DA8D.

• 
  Paul Dejean (@paulcdejean) reported 42 minutes ago

  @googlecloud when i load the compute metadata page in my browser it crashes my browser, even though I don't have any metadata saved. Could this be related to "We are experiencing availability issues impacting Google Compute Engine, Google Cloud SQL, and Cloud Filestore globally"

• 
  Sayan (@Sayan__Genri) reported 43 minutes ago

  .@GoogleStartups is now supporting we're expanding to support images, videos, and audio using @googlecloud soon grateful to have team support

• 
  Nanally Collins (@NanallyCollin) reported 46 minutes ago

  If Discord still hasn’t given me my account back, by September 3, I will involve @googlecloud for a termination of service provided to Discord, Inc. @discord @discord_support will be reported for Facilitating Illegal Activities.

• 
  Henry Lorenzo (@ilhanerdal_) reported 48 minutes ago

  $GOOGL ’s Q2 results produced the most profitable quarter in Alphabet’s history: $112.1B in net income—the company’s first quarter above $100B. But that headline needs context. Most of it came from unrealized gains in Alphabet’s equity portfolio, likely driven largely by its stakes in $SPCX and Anthropic. At the same time, $44.9B in CapEx pushed quarterly free cash flow to negative $5.9B. That is what the market focused on. The number I keep coming back to is Google Cloud’s $514B backlog—nearly 5x what it was a year ago. Demand is not the problem. Capacity is. Google still does not have enough compute and data-center capacity to serve that demand, so I believe management is right to keep investing aggressively. The buildout is pressuring free cash flow today. But if it unlocks even a meaningful portion of that backlog, investors may eventually view this spending very differently. The real question is not whether demand exists. It is how quickly $GOOGL can build enough capacity to capture it. #GOOGL #GoogleCloud #AI

• 
  Abhi Balijepalli (@a8hi_b) reported 49 minutes ago

  @googlecloud Trying to get a hold of you guys, hitting quotas and having outages. Plz help.

• 
  Carles Sala (@csalacat) reported 54 minutes ago

  @googlecloud Can you please stop renaming things arbitrarily? The names might be cool, but not even @GeminiApp keeps up with your branding changes, and I ask it for help navigating the menu maze it gives me outdated routes that still use Vertex AI

• 
  Usman Bashir (@usman_basheers) reported 55 minutes ago

  @DataChaz @googlecloud The 50% token cut is nice, but the failure mode I keep hitting is agents retrying the whole workflow instead of just the failed step. Does ADK 2.0 fix that granularity, or just the guessing part?