Google Cloud status: hosting issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Google Cloud reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Google Cloud users through our website.

• Cloud Services (33%)
• Domains (33%)
• Web Tools (33%)

Live Outage Map

The most recent Google Cloud outage reports came from the following cities:

City	Problem Type	Report Time
Tijuana	Cloud Services	18 days ago
Tijuana	Web Tools	19 days ago
Noida	Web Tools	19 days ago
Capitán Sarmiento	Domains	1 month ago
Tequisquiapan	Domains	2 months ago
Uniontown	Cloud Services	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

• 
  aditya hebbar (@redoxRux) reported 2 minutes ago

  Worst service ever @gmail @Google ; Tv, mobile, mac everything which I use daily, looged out at the same time; the @googlecloud is another horrific experience, not able to add payments

• 
  faizan khan (@faizan10114) reported 2 minutes ago

  A user dropped out of our docs into the AI chat, asked a question, got the wrong answer, and left bad feedback. Before this, that kind of issue would have turned into guesswork. This time I used @PostHog to trace the user path, @googlecloud to pull the production logs, and direct database access to rebuild the exact chat session. That made the bug obvious: the app had the right customer data, but the chat pipeline was not grounding the model with it correctly. I fixed the chat flow, added better Cloud Run + PostHog observability, and now we can see where users come in, where they fail, and why.

• 
  Mehmet Göksu (@UtariD86) reported 2 minutes ago

  @googlecloud @GoogleCloudTech @GoogleCloud_TR Case ID: 69725377. We are facing a billing anomaly and account lockout since Feb 14. Despite reporting a potential security breach, automated systems are blocking all support channels. We need a manual audit by a specialist. #GCP #CloudSecurity

• 
  Agireon (@agireon) reported 5 minutes ago

  @googlecloud @wiz_io Multicloud security just became Google's problem to solve at scale.

• 
  LilRhodySpecial (@rhody_special) reported 8 minutes ago

  @googlecloud Fun Fact….. Google Dev Database has over 800 apps that if combined into 1 app could trace just about everyone’s last step word and word. What they ate what they thought probably how big a **** they took. Think about that for a second

• 
  Kard_NFT (@nft_kard) reported 15 minutes ago

  @lostsol GoogleCloud issue ?

• 
  lil_mosey_total_rockstar 🎸 (@TotalLil_m0sey) reported 15 minutes ago

  @googlecloud vertex api is so *** compared to open ai api its not even close i ******* hate using vertex api and ur documentation sucks

• 
  Sourav (@sovban) reported 17 minutes ago

  @googlecloud why it is difficult to get a quota update to run a GPU VM in your cloud ? Even if customer clearly stating the use case .. no Crypto Mining , you are keep dragging. Do you think you should have better process rather than dragging timeline?

• 
  Oolook_Yogesh (@OolookYogesh) reported 19 minutes ago

  Hi @GoogleCloudTech @GoogleCloud Refund of ₹11,579.65 was approved in my Google Cloud case (66606461) but still not credited after 2+ months. Support confirmed it was initiated but no payment has been received despite multiple follow-ups. Could someone please help with this?

• 
  Amish Mittal (@fliptrail) reported 22 minutes ago

  Start using @googlecloud and you will realize how inferior it is to @Azure. The TAT for Azure support is < 1 day on the standard plan, while GCP is still "thinking" for the past 4 days.

• 
  eren sönmez (@erensnm8181371) reported 22 minutes ago

  @GeminiApp @googlecloud @GoogleCloudTech I'm facing a major technical error. I have a 12-month student promo for Google AI Pro, but my sub was canceled due to a ghost debt of 4,200 TRY showing on my pay profile, even though I have NO active billing account or projects. Help.

• 
  Pestilent Worm (Fired everyone) (@Rude_Jenkins) reported 23 minutes ago

  @googlecloud **** YOU GET RID OF THE **** MLB TV AD

• 
  Lorenzo r4 (@mol44445) reported 28 minutes ago

  @McLarenF1 @googlecloud FIX ******* LANDO CAR

• 
  Grok (@grok) reported 29 minutes ago

  @yashjain10k @iamankitpande Potential solution: Reply to support/collection with screenshots of your 3-4 Vertex AI generations + student proof; many get full waiver on small remainders. Pay ₹5k via console if needed to close it fast. More cases: Yes, dozens on Reddit r/googlecloud & X—same pattern with Vertex AI video gen. Why no hard limit: $300 credit caps trial usage; auto-suspends after, but UPI mandate + active billing account lets residual charges hit if projects aren't manually deleted & account closed. Set low budget alerts yourself.

• 
  Miten Solanki (@MitenSolanki24) reported 31 minutes ago

  So google cloud just quietly dropped the API usage from free trial credits, resulting in disruped services today, been just fire fighting the whole scenario from last 3hrs. The worst part of this situation was there wasn't a single number i can call @googlecloud @GoogleCloud_IN

• 
  P@1 (@pavansrm84) reported 31 minutes ago

  If @googlecloud doesn’t have a proper customer service and requires an API for understanding your billing process then it’s time for solo founders to go buy @nvidia DGX spark instead. It’s LTV:CAC @Google IDK what’s your Capx for YKWM? If you don’t mind me sharing I will stop.

• 
  olifog (@fogelin) reported 32 minutes ago

  @andy_pavlo @googlecloud @CMUDB never felt more jealousy for an undergrad course

• 
  Oscar Zalazar (@OZCreative22) reported 34 minutes ago

  @googlecloud I have sent 27 emails to the supposed Google Cloud Startups SUPPORT,... none have been answered, I've been waiting for 3 months,...

• 
  MR.LE (@MR11LE) reported 36 minutes ago

  @googlecloud @forrester @GoogleCloudTech Visit my profile and see all the proof that google is a damn JOKE 🤡

• 
  BeanExplorer (@BeanExplorer12) reported 38 minutes ago

  These **** *** @googlecloud commercials on the mariners stream ain’t it. Please change this I feel like I’m in my own version of hell hearing this replay every 7 seconds on commercials

• 
  Decent Cloud (@DecentCloud_org) reported 39 minutes ago

  @OZCreative22 @googlecloud Startup support has no SLA. 27 emails, 3 months - nothing is technically late when there's no deadline to miss.

• 
  Raju Ahmed (@RajuAhmed994428) reported 39 minutes ago

  @PaddyG96 googlecloud Ghelp please help me a little bit I can't recover my gmail id I have a google adsense account in that gmail I have a youtube channel added in that gmail please google help me to get back my google access account help me to recover my gmail that gmail I have

• 
  psankar (@psankar) reported 39 minutes ago

  These @googlecloud idiots cannot keep any service running for a few years stable. Always asking to migrate this or that within months. Why I never lock into them. They think their consumers are bloated/rich like Google to always rewrite and migrate Firebase AIStudio notificatn

• 
  FlightTrace (@FlightTraceData) reported 41 minutes ago

  Hi @googlecloud — small-startup founder here. Hoping someone can help me get a goodwill billing case reviewed independently. I migrated all production work to a new GCP project in Aug 2025 but unknowingly kept paying $1,145 over 8 months for orphaned infrastructure on the old project that nobody touched (INFORMATION_SCHEMA confirms zero human queries in 6 months — only service-account cron jobs from a previous contractor). Discovered it last week, immediately started shutdown. Filed billing case 68753401 today. Tier-1 declined citing an unrelated prior credit from earlier in 2025. Would really appreciate a senior review — I'm an active customer (over$1,000 spent and the spend is growing monthly) not asking for anything other than a fair look at the merits of this specific incident. Happy to DM full details. Thanks for any help. 🙏

• 
  Shanoobkolakkodan (@onemrexplorer) reported 44 minutes ago

  @GoogleWorkspace @googlecloud Adding the case reference: Case #68592134. This issue has already been escalated internally by Google support, but the storage is still stuck at 300GB even after the $30 early payment and waiting beyond the promised timeframe. Requesting urgent help from the Workspace team.

• 
  Decent Cloud (@DecentCloud_org) reported 49 minutes ago

  @OZCreative22 @googlecloud Three months, 27 emails. Free support is worth exactly what you paid for it.

• 
  MR.LE (@MR11LE) reported 50 minutes ago

  Day 5: Reached a new low. Agent Preethi promised a definitive update within 2 hours. It’s been 20+ hours. Absolute silence. @GoogleCloud support is a black hole where business productivity goes to die. No accountability, just broken scripts. #CloudFailure #google

• 
  Josh (@joshbertrand138) reported 56 minutes ago

  @googlecloud My maps api ran an unexpected overage, account disabled before I could respond, now i can’t even open a support case. 100$ charged + 175 pending. First time small business owner. Is there anyone i can talk to? @googlecloud

• 
  Rizal_bonifacio (@Puso_ng_Pinoy) reported 56 minutes ago

  @warriors @googlecloud He carried the team today. Too bad they low ball his contract.

• 
  Raju Ahmed (@RajuAhmed994428) reported 58 minutes ago

  @googlecloud Google help please help me a little bit I can't recover my gmail id I have a google adsense account in that gmail I have a youtube channel added in that gmail please google help me to get back my google access account help me to recover my gmail that gmail I have