Google Cloud status: hosting issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Google Cloud reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Google Cloud users through our website.

• Domains (30%)
• Cloud Services (20%)
• Web Tools (20%)
• Hosting (20%)
• E-mail (10%)

Live Outage Map

The most recent Google Cloud outage reports came from the following cities:

City	Problem Type	Report Time
Noida	Domains	3 days ago
Jewar	Hosting	4 days ago
Montataire	Cloud Services	9 days ago
Greater Noida	Hosting	10 days ago
Ribeirão Preto	E-mail	11 days ago
Tijuana	Cloud Services	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

• 
  P@1 (@pavansrm84) reported 3 minutes ago

  If @googlecloud doesn’t have a proper customer service and requires an API for understanding your billing process then it’s time for solo founders to go buy @nvidia DGX spark instead. It’s LTV:CAC @Google IDK what’s your Capx for YKWM? If you don’t mind me sharing I will stop.

• 
  Yogesh (@oolook_yogesh) reported 5 minutes ago

  Hi @GoogleCloudTech @GoogleCloud My refund (₹11,579.65) has been approved in Google Cloud but still not received after 5+ months. Multiple follow-ups, escalations, and even manual wire process completed, yet no payment or confirmation. Request urgent help to resolve this.

• 
  olifog (@fogelin) reported 5 minutes ago

  @andy_pavlo @googlecloud @CMUDB never felt more jealousy for an undergrad course

• 
  MoorInsightsStrategy (@MoorInsStrat) reported 5 minutes ago

  @googlecloud .@googlecloud GM Cloud Apps Karthik Narain unveiled the Agentic Data Cloud. "Reasoning without context is just a guess." $GOOGL 📌 Four foundational innovations: 1/ Knowledge Catalog, universal context engine, native BigQuery integration mapping tables into business logic 2/ Smart Storage extends context to unstructured data. Objects landing in Google Cloud Storage are instantly tagged, enriched, and agent-ready with zero manual data engineering 3/ Zero-copy access to Palantir, Salesforce, SAP, ServiceNow, Workday 4/ Data Agent Kit, Gemini-powered authoring in VS Code, Cloud Code, Gemini CLI, turning any IDE into a native data environment 🧑 Customer proof: Virgin Media O2 activating 20,000+ data assets through Knowledge Catalog to empower global product teams. This is the "systems of intelligence" to "systems of action" shift. Context is now a governed surface, not a pipeline problem.

• 
  Kard_NFT (@nft_kard) reported 13 minutes ago

  @lostsol GoogleCloud issue ?

• 
  MECH AI (@mech_app) reported 14 minutes ago

  @googlecloud URGENT ESCALATION: CRITICAL PRODUCTION OUTAGE – DAY 3 I am requesting an immediate status update and escalation of this ticket. We have been waiting 3 days for a resolution to a backend Google billing desync bug, and this is causing catastrophic damage to our business. To be absolutely clear, the API failure ("No available credits") is a verified bug on Google's end regarding our Tier 3 Post-Pay linkage. I have completely exhausted all possible client-side workarounds, including creating a brand new GCP project to force a fresh billing link. Nothing works. Business Impact Metrics: Downtime: 72+ hours of complete disruption to our core application feature (wiring diagrams). User Impact: Over 30,000 Daily Active Users (DAU) are currently affected and locked out of the service. Direct Revenue Loss: We have already processed over 20 canceled user subscriptions directly citing this disruption, and our support inbox is flooded with angry customers. Account Value & Next Steps: My companies have spent thousands of dollars annually on Google Cloud over the last two years, in addition to spending multiple thousands of dollars every single month on Google Ads. If this backend bug is not manually overridden or fixed today, I will be forced to immediately migrate our application to a different AI provider. Furthermore, due to the severe lack of operational reliability and support response, we will begin the process of pulling all of our business and infrastructure entirely out of the Google ecosystem. We cannot operate with a provider where a backend billing bug causes multi-day production outages. Please escalate this to an Engineering Lead or a Technical Account Manager immediately and provide a status update today.

• 
  Bishal Roy (@bishalr0y) reported 14 minutes ago

  @Dastagi39923618 @googlecloud yes i was, removing it fixed my issue thanks

• 
  Blend America 🇺🇲 (@blendamerica) reported 16 minutes ago

  @GoogleAIStudio Somethings going on with @GoogleAIStudio lots of timing out and deployment issues with @googlecloud

• 
  Sean Guy (@sean63491) reported 23 minutes ago

  @googlecloud Trust & Safety appeal stalled >1 week (ID: UTR 3SJ N7E NJN TET HZR XFH VWK R4). Local code is secured, but I'm blocked from revoking compromised keys in the console until the suspension is lifted. Please help escalate!

• 
  Luis Héctor Chávez (@lhchavez) reported 24 minutes ago

  @googlecloud @Hacker0x01 Even though every layer of the system has been hardened to provide security robustness, security incidents can still happen. Sometimes, these incidents happen due to external influences or supply-chain attacks. At Replit, every single security incident is handled with urgency because users’ data is at stake. Trust is something that has to be earned over time, and can be easily lost by not going above and beyond. Every incident is also a learning opportunity: every root cause that we find becomes a hardening effort so that the incident itself no longer repeats itself, but also fix any adjacent problems that were surfaced by the incident, and tighten up defenses in other parts of the stack.

• 
  A Shah (@Arun1Shah) reported 24 minutes ago

  Hi @googlecloud @GoogleCloudTech , I have been waiting 18 days just to change the billing account on my Developer Program profile to access my Gen AI credits. Support keeps merging my tickets with zero resolution or ETA. Can someone please escalate Ticket #4857482?

• 
  mao.dev (@Kingdany01) reported 26 minutes ago

  Production project [julsmind-katuq] is offline due to a flagged billing anomaly. Support ticket J42VFCTM7DXNWDW3TYE3TG6BQE is open but needs urgent human review to restore service. @GoogleCloud @Firebase

• 
  Superteam Germany (@SuperteamDE) reported 29 minutes ago

  @solana @googlecloud Shipping never stops on Solana 🚢

• 
  Brice (@bricexeth) reported 32 minutes ago

  @undefinedza @googlecloud Hope they fix it asap

• 
  Brian Cheong (@briancheong) reported 33 minutes ago

  @SumanShubhangi @googlecloud @GoogleCloud_IN I think the MCP SDK transport work moved to repo/issues rather than that PR. If you want gRPC now, a thin proxy that maps gRPC to stdio/HTTP is probably the lowest-friction path.

• 
  andrebruton (@andrebruton) reported 38 minutes ago

  It is a mission to get reCAPTCHA working @googlecloud since it was moved from the simple working setup. Now it takes a day of trial and errors to get working... #recaptcha

• 
  Blend America 🇺🇲 (@blendamerica) reported 39 minutes ago

  @googlecloud .@GoogleAIStudio any help?

• 
  Andre MR (@AndreMR) reported 39 minutes ago

  @googlecloud is this a parody account? am i really reading a GOOGLE service account talking about open ai things?

• 
  MCO Global (@moretradingonl) reported 41 minutes ago

  @googlecloud google counting down like it fixes everything

• 
  Jyothi Venkat (@jyothiwrites) reported 44 minutes ago

  @googlecloud Cool numbers but I'm way more curious about what these customers are actually building with all those tokens. Processing trillions is neat but what problems are they solving?

• 
  Vansh Choudhary (@vnsh02) reported 44 minutes ago

  @KanoiKrishnav @googlecloud U can use alternatives like ola maps? They have a platform called krutim something. It’s not that bad, def worth a try

• 
  Kowen Katsufumi **** (@kowenkatsufumi) reported 47 minutes ago

  @googlecloud @GoogleDeepMind @Citi what does always-on even mean? 24hr service?

• 
  Cihat Kaya (@cihatkaya) reported 48 minutes ago

  @googlecloud While the taxonomy is helpful, I find the lines blurring more rapidly than these definitions suggest. The "learning capabilities" of a well-trained bot can often mimic an agent's autonomy, especially within a narrow domain. Where do you draw the practical distinction for an end-user who just wants a problem solved?

• 
  Matt (@MatthewL853646) reported 49 minutes ago

  @MLBTV if you don’t get this annoying @googlecloud ad off my screen every half inning with that annoying horn that sounds off every 10 seconds, I’ll cancel and never watch again. Whoever had the bright idea to run this 2 min ad with those annoying sounds should be fired. I have never been more triggered by an ad in my life. Oh yea, will never use google cloud either.

• 
  Hollywood Magazine (@hollywoodmgz) reported 54 minutes ago

  @mrjosephbonner @googlecloud We will cover this too Joseph. Don't stop helping people. Jealousy is evil and demons will never win. They have already lost.

• 
  Creative Slave -Drew (@cr8vslave) reported 55 minutes ago

  Locked out of my Firebase project due to account suspension. Business-critical app affected. Appeals unanswered 7+ days. No access to support channels. Need escalation. @Firebase @googlecloud

• 
  Vincent Po Li (@Vincent_Po_Li) reported 56 minutes ago

  @googlecloud generative ad creative at 200k/day is impressive on paid surfaces. the harder problem is when that same buyer later asks ChatGPT or Claude "is RTL worth it?", no amount of personalized video matters there. that layer is won by being Cited, not by being shown.

• 
  Nikhil | നിഖിൽ | निखिल | ನಿಖಿಲ್ (@nikhilnarayanan) reported 58 minutes ago

  @shekhu04 @googlecloud @ThomasOrTK You are making it sound like they grew up in some village and were poor. Their dad was working with Graphite India in BLR IIRC.

• 
  mental blanking interval (@vsync) reported 59 minutes ago

  @googlecloud Google wouldn't know the first thing about concierge-style service... or service itself, for that matter

• 
  ashen (@ashen_one) reported 60 minutes ago

  @SolanaFndn @googlecloud plz help its saying you NEED touch ID or 1 password to use this?