Google Cloud status: hosting issues and outage reports
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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.
Problems in the last 24 hours
The graph below depicts the number of Google Cloud reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Cloud. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Cloud users through our website.
- Domains (30%)
- Cloud Services (20%)
- Web Tools (20%)
- Hosting (20%)
- E-mail (10%)
Live Outage Map
The most recent Google Cloud outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Domains | 13 hours ago |
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Hosting | 1 day ago |
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Cloud Services | 6 days ago |
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Hosting | 8 days ago |
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8 days ago | |
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Cloud Services | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Cloud Issues Reports
Latest outage, problems and issue reports in social media:
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Gregor (@bygregorr) reported@googlecloud The real flex isn't token volume, it's what those tokens actually shipped. A trillion tokens processed means nothing if the product still sucks. What's the conversion from "using AI" to "measurably better outcome"?
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Sanjay Senthilkumar (@Sanja_y05) reportedHey @GoogleCloud — you suspended my account, stopped applying my ₹94,812 trial credits, charged me ₹13,213, and now won't let me contact support without paying first? This is a broken loop. Account: 016A65-BE1B7A-31C8F8 Please help! #GoogleCloud #GCP
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Project Lobster (@lobsternft_lol) reported@__000ali @SolanaFndn @googlecloud You got the point, high gas fee would be an issue for ETH and the liquidity there should be much better... No matter which chain, the migration would be big efforts for our engineering team. The mint might be delayed. So, it's tricky, we need to rethink about that. Any ideas ?
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Toreador Labs (@toreadorlabs) reported@solana @googlecloud Imagine paying Google to crash a payment network that can barely handle a meme coin mint event @solana
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Malik umar (@malik850393) reported@googlecloud Headline: 19 Days of Harassment & Financial Misconduct by @GoogleCloud Support.I have been stuck in a loop since April 1st trying to set up a billing profile. Despite multiple "confirmations" from your team, I am
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XMaster96 (@_XMaster96) reportedWTF, @googlecloud just changed up the Create a transfer job section in a GCP bucket, and now selecting a destination bucket option is broken...
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@micheal me (@micheal1798258) reported@GoogleDeepMind @googlecloud There are still saftety issues
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faizan khan (@faizan10114) reportedA user dropped out of our docs into the AI chat, asked a question, got the wrong answer, and left bad feedback. Before this, that kind of issue would have turned into guesswork. This time I used @PostHog to trace the user path, @googlecloud to pull the production logs, and direct database access to rebuild the exact chat session. That made the bug obvious: the app had the right customer data, but the chat pipeline was not grounding the model with it correctly. I fixed the chat flow, added better Cloud Run + PostHog observability, and now we can see where users come in, where they fail, and why.
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lil_mosey_total_rockstar 🎸 (@TotalLil_m0sey) reported@googlecloud vertex api is so *** compared to open ai api its not even close i ******* hate using vertex api and ur documentation sucks
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Maya Brooks (@02685d89e647432) reported@Box @BenAtBox @googlecloud super curious about this, tbh it's interesting how so many use AI but few see benefits. wondering if it's a tech issue or more about how it's implemented.
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MECH AI (@mech_app) reported@googlecloud URGENT ESCALATION: CRITICAL PRODUCTION OUTAGE – DAY 3 I am requesting an immediate status update and escalation of this ticket. We have been waiting 3 days for a resolution to a backend Google billing desync bug, and this is causing catastrophic damage to our business. To be absolutely clear, the API failure ("No available credits") is a verified bug on Google's end regarding our Tier 3 Post-Pay linkage. I have completely exhausted all possible client-side workarounds, including creating a brand new GCP project to force a fresh billing link. Nothing works. Business Impact Metrics: Downtime: 72+ hours of complete disruption to our core application feature (wiring diagrams). User Impact: Over 30,000 Daily Active Users (DAU) are currently affected and locked out of the service. Direct Revenue Loss: We have already processed over 20 canceled user subscriptions directly citing this disruption, and our support inbox is flooded with angry customers. Account Value & Next Steps: My companies have spent thousands of dollars annually on Google Cloud over the last two years, in addition to spending multiple thousands of dollars every single month on Google Ads. If this backend bug is not manually overridden or fixed today, I will be forced to immediately migrate our application to a different AI provider. Furthermore, due to the severe lack of operational reliability and support response, we will begin the process of pulling all of our business and infrastructure entirely out of the Google ecosystem. We cannot operate with a provider where a backend billing bug causes multi-day production outages. Please escalate this to an Engineering Lead or a Technical Account Manager immediately and provide a status update today.
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MR.LE (@MR11LE) reportedDay 5: Reached a new low. Agent Preethi promised a definitive update within 2 hours. It’s been 20+ hours. Absolute silence. @GoogleCloud support is a black hole where business productivity goes to die. No accountability, just broken scripts. #CloudFailure #google
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teqqed (@teqqed) reportedwhy are configured spend limits not respected @googlecloud? instead of stopping the service when limits are reached you just keep going and move the bill to the next month? gtfoh
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Chirag Lalitcumar (@C_Lalitcumar) reportedThe $1B Merck x Google Cloud deal is a massive signal: we’ve moved past "Chatbots" to "Agentic Ecosystems." Merck is deploying Gemini Enterprise across R&D and manufacturing to automate 75k workflows. This is the industrialization of AI. 🧬🤖 #GoogleCloud #GenAI #Biotech
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Nik (@nikk_wise) reported@googlecloud Could you please tell me if Google Cloud registration is currently available in Ukraine? I keep getting an error every time I try to create an account, and I don't understand what the problem is.
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mental blanking interval (@vsync) reported@googlecloud Google wouldn't know the first thing about concierge-style service... or service itself, for that matter
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Chen Avnery (@MindTheGapMTG) reported@googlecloud $750M to help people build agents. Almost none of it will fund the constraint and audit layers that stop those agents from going rogue at 3am. The bottleneck was never creation. It's governance after deployment.
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Umer Imran (@UmerImran271675) reported@googlecloud My Gmail account has been disabled. The problem is that the verification code is being sent to the same Gmail address that I am locked out of. This is my Google AdSense email, and I am very worried about it. Please help me recover my Gmail account
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Yongrui Su (@ysu_ChatData) reported@rseroter @googlecloud More than six trillion monthly tokens through ADK is a real signal for platform maturity. At that scale, the interesting question is less raw model quality and more how reliably teams can turn that usage into repeatable agent workflows.
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ATCA (@ATCA_now) reported@awscloud Chris Niehaus @googlecloud on the panel: "At Google, it's important that the cloud network infrastructure has multiple levels of redundancy buildt in."
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Jyothi Venkat (@jyothiwrites) reported@googlecloud Cool numbers but I'm way more curious about what these customers are actually building with all those tokens. Processing trillions is neat but what problems are they solving?
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Dr. larry love (@Larry58756018) reported@googlecloud **** citadel it's not right that he has control of that computer to set those algorithms. Any way he chooses and makes money off it. Doing nothing but making money off the American people. ******* ****
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Tuhin Kanti Pal (@jeeetpaul) reported@Viscountry @googlecloud Nope, can’t even open a support request. Can’t even purchase a support plan.
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Blend America 🇺🇲 (@blendamerica) reported@GoogleAIStudio Somethings going on with @GoogleAIStudio lots of timing out and deployment issues with @googlecloud
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Lawrence (@lgrig) reportedGoogle Cloud is one of the most difficult and terrible admin panels in terms of UX I've ever seen in all my years working on tech. Everything is incredibly confusing, counter-intuitive and hard to navigate and get things done. @googlecloud
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Jain rahul (Modi) 🎖 (@rjainsdl) reported@GoogleCloudTech @GoogleCloud_IN Hi , my GCP profile is restricted due to one unintentional policy violation acitivity. Appeal was also filed. Need support on re-access. @googlecloud
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Ali Abuhassan (@AliAbuhassan) reportedWe are a good @googlecloud partner. We bring them a lot of business. We had over 140k in fraudulent charges on our account in < 20 hours. @Google @googlecloud was unwilling to help. Not much of a partnership. We will take our AI and cloud business elsewhere. Shame
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Krishnav Kanoi (@KanoiKrishnav) reported@vnsh02 @googlecloud It’s very bad I tried to use it , I have checked all available sites and APIs , nothing come remotely close to Google maps
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Mak (@indie_hustler) reportedSet up a fresh Google Cloud account and spent 3 days configuring Vertex AI just to run Nano Banana 1. It only lets me generate 2 images at a time, with no obvious way to increase quota. No human support and AI support sucks. @googlecloud @GoogleCloud_IN
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AIKeaton UK (@ByteFuserUK) reported@googlecloud Human-in-the-loop checkpoints prevent the obvious disaster. 48 hours unsupervised and your agent's down a rabbit hole. Knowledge hard won on the production floor: kill switches aren't optional.