Google Cloud status: hosting issues and outage reports
Some problems detected
Users are reporting problems related to: cloud services, domains and hosting.
Full Outage Map
Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.
Problems in the last 24 hours
The graph below depicts the number of Google Cloud reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 15: Problems at Google Cloud
Google Cloud is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Cloud users through our website.
- Cloud Services (50%)
- Domains (33%)
- Hosting (17%)
Live Outage Map
The most recent Google Cloud outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Mexico City
|
Cloud Services | 6 days ago |
 Chhindwāra
|
Domains | 14 days ago |
 Los Angeles
|
Cloud Services | 14 days ago |
|
Florence
|
Cloud Services | 2 months ago |
|
Noida
|
Hosting | 3 months ago |
|
Noida
|
Domains | 3 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Cloud Issues Reports
Latest outage, problems and issue reports in social media:
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Maciej Donajski (@MaciejDonajski) reportedIs it just me or @Google and @googlecloud changed something and now I have to log in to gcloud everyday vs once every few months. Similar with oauth I have the full login flow more often than I used to. Is it some new policy or am I imagining it?
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Evan Kirstel #B2B #TechFluencer (@EvanKirstel) reported@googlecloud Reading hundreds of open ended comments is the job everyone fakes. The risk is it smooths out the one angry comment that was the actual signal. Useful when it shows you outliers, not averages. Want to come on my podcast and talk about it?
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Nandan kumar (@_sirius93_) reported@googlecloud Hey Folks, Didn't expect such a quick response from the support team. Basically, I am trying to create a new cluster, very basic, with an e2small node and the us-central region using Terraform. Cluster creation finally failed after 30 mins.
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The AI Automation Agency (@ham_basshogg) reportedBe very careful about which IDE and tech stack you choose when building out workflows and apps. @googlecloud @AskGoogleCloud @antigravity make sure you check out their customer service and don’t assume that one exists.
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Michael Tierney (@Michael_WCD) reported@googlecloud Whats the protocol for passing context between agents in a network? Do you just pass the entire current state or some kind of delta?
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Triman Kumar Saha (@T2872727) reported@gcloudpartners @googlecloud Urgent!!! I need help my Google Account got disabled by automated AI false positive error... this account is so much important to me and there's no human support.... please help Reference case id- 9-6635000040823
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Sayan (@Sayan__Genri) reported.@GoogleStartups is now supporting we're expanding to support images, videos, and audio using @googlecloud soon grateful to have team support
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Surinder Sharma (@SippiSharma) reportedWe're a small business using Gemini API through @GoogleCloud & received an unexpected charge we haven't been able to verify. Billing support wasn't able to investigate further & we haven't found a way to reach tech support. Help! #GoogleCloudSupport #SmallBusiness @ThomasOrTK
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身是业的根 (@muyang14756529) reported@googlecloud @invideoOfficial Urgent! My business is down because @GoogleCloud suspended project lateral-journey-450812-g7. Live tokens expire in hours, causing permanent data loss. Support escalated but compliance is silent. Need human help for Ticket 2XWJSBKNPMM7QOD3U5KVHZU5WI!
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Caffeinated Acrimony (@dick41259892) reported@googlecloud Pajeet ceo? No thanks. The software is for sure total ****.
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Zachary Rand (@therealZOAT) reported@testingcatalog My company's Gemini Enterprise UI never looks like what you or @googlecloud post.
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Vijith Venkatesh (@vij2288) reportedTested @SarvamAI vs @GoogleCloud STT on Kannada. Sarvam won by a mile. Building an app for my mom, she used to write in Kannada and I want to help her do it again. This API is making it possible. Proud of what Indian builders are creating. 🇮🇳 #BuildInPublic #IndianAI
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Viraj Kokane (@virajkokane_) reported.@GoogleCloud @GoogleStartups @ragingdas We've been blocked for over 2 weeks trying to get a GPU quota approved for our production workloads. Every manual quota request is auto-rejected within seconds, with no explanation. Our assigned account manager has been unavailable for over a week, with no replacement. We've spoken to 3 different sales contacts, shared all requested details multiple times, and followed up repeatedly. Yet no meaningful update. Our platform has paying customers, and our render pipeline is effectively down because we can't provision the GPUs we need. We're not asking for special treatment - just a human review, transparency, and a point of contact who can help resolve this. We joined the Google for Startups program to build, not to spend weeks chasing responses. Can someone from the Google Cloud team please look into this?
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The AI Automation Agency (@ham_basshogg) reported@googlecloud The @antigravity and @googlecloud exposed my api and had my chatbot get hacked and run up a $9k bill, suspend my account and halt my operation. The customer service has been non existent for an obvious and easy fix. My contract is likely to be chopped this week. 8 days down
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Kevin Middleton | FootballGPT (@coach_kevin_m) reportedGoogle Gemini API support is unbelievable. My production API has now been blocked twice due to “spending caps”, taking my apps offline for hours and creating customer support issues. Support told me to submit a quota increase form, which I did on 31 July. I’ve had no response. However, the API eventually started working again without any explanation. Now it’s happened again. Today I was told to “continue reaching out” to the Quota Increase team. But Google Support has already confirmed there is NO direct way to contact them. So what exactly am I supposed to do? @GoogleCloud @GoogleAI
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CEOInterviews.AI (@CEOinterview) reportedThe market spent this month betting AI capex will never earn its return. Alphabet's Wednesday earnings are the first hard rebuttal. Google Cloud operating income hit 8.8 billion dollars, triple the 2.8 billion of a year earlier, on 82 percent revenue growth. Back in April, Google Cloud CEO Thomas Kurian told Matthew Berman why he was not worried: in a capacity constrained market, owning your own chip keeps your unit economics attractive while everyone else pays up. Google is now selling that chip to Anthropic, OpenAI and Meta. Source: $GOOG @googlecloud, Matthew Berman @MatthewBerman
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Scott Barrington (@SDBarrington) reported@duramirmagus @MSchwaibold Yes exactly, it’s not a tech problem. @googlecloud actually have some nice apis for dicom
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nik (@tanikku) reported@sammathews @Vikxngr @googlecloud Yeah shut down the whole org bruh this is so embarrasing
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Aritan (@Aritan_lover) reported@googlecloud Dear @Google, I’ve paid a significant amount for your services and now face a serious financial issue. For more than 10 days, I’ve tried to reach a human support agent, but there is no clear way to do so. Please review this urgently and connect me with a specialist.
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Garrett Smith (@gsmithw91) reported@googlecloud @ThomasOrTK What is the magic number of follow ups and requests someone has to do to get resolution for billing support? Its beyond 30 at this point.
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SEOSAGE 💹 (@seosagez) reported@VeryWellVersed @googlecloud Wtf... Nahhhh that's devastating
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Garrett Smith (@gsmithw91) reported@googlecloud I have been having a billing issue for 90 days now in which i was charge $3000 improperly. You guys have admitted it but I still haven't received my refund and have had a hard time getting any follow up at all regarding the case. CASE 70049182
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Isabella (@aochan99_) reported@ixen @googlecloud You can talk to @EllaCoding, support won't help you
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Shawn Sully (@aroogle) reported@googlecloud @GMapsPlatform @Google I need urgent help with an API billing issue case 73262938
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Aloysius Samuel | AI & SaaS (@mascot75572) reported@ham_basshogg @googlecloud is this problem resolved already?
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身是业的根 (@muyang14756529) reported@googlecloud The Trust & Safety team is completely cold & irresponsible. They just sent a generic 48-72hr weekend template while knowing my countdown is in HOURS. Absolute zero empathy for small businesses. Help Ticket 2XWJSBKNPMM7QOD3U5KVHZU5WI! #GoogleCloud @GoogleCloud (2/2)
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身是业的根 (@muyang14756529) reported@googlecloud @shaunwhite Urgent! My business is down because @GoogleCloud suspended project lateral-journey-450812-g7. Live tokens expire in hours, causing permanent data loss. Support escalated but compliance is silent. Need human help for Ticket 2XWJSBKNPMM7QOD3U5KVHZU5WI!
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Lukas Petrasch (@LukasPetrasch) reported7 months. 20+ status updates. 8 different support reps. Still no decision. That's our experience with @GoogleCloud Billing following a DDoS incident. I'm genuinely starting to question whether this is the standard a cloud provider of this size holds itself to. #GoogleCloud
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Shayan Mashatian (@shayanrm) reported@googlecloud What’s the point of replying to messages here, asking DM you with a case number, to send a auto-reply privately that your case is under review?! We know the cases are under review and the issue is that they are not getting resolved fast enough. Why wasting our time to send the case to you in DM if you have an AI just to send an auto-response to it with no new or valuable information? @sundarpichai
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身是业的根 (@muyang14756529) reportedUrgent! My business is down because @GoogleCloud suspended project lateral-journey-450812-g7. Live tokens expire in hours, causing permanent data loss. Support escalated but compliance is silent. Need human help for Ticket 2XWJSBKNPMM7QOD3U5KVHZU5WI!thanks