Google Cloud status: hosting issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Google Cloud reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Google Cloud users through our website.

• Cloud Services (75%)
• Domains (13%)
• Web Tools (13%)

Live Outage Map

The most recent Google Cloud outage reports came from the following cities:

City	Problem Type	Report Time
São Paulo	Cloud Services	14 hours ago
Township of Evan	Cloud Services	4 days ago
Catania	Cloud Services	13 days ago
Guayaquil	Web Tools	22 days ago
Mexico City	Cloud Services	1 month ago
Chhindwāra	Domains	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Raju Datla (@raju_datla1) reported 5 minutes ago

  @_lopopolo @googlecloud @OpenAI Maybe you will help Google catchup to OpenAI, Anthropic and now Grok/Composer! So far Gemini is the most dissappointing frontier model for any coding tasks other than UAT maybe :-)

• 
  Surinder Sharma (@SippiSharma) reported 6 minutes ago

  We're a small business using Gemini API through @GoogleCloud & received an unexpected charge we haven't been able to verify. Billing support wasn't able to investigate further & we haven't found a way to reach tech support. Help! #GoogleCloudSupport #SmallBusiness @ThomasOrTK

• 
  Brad Bonin (@cisco_brad) reported 10 minutes ago

  @googlecloud @Gartner_inc Nice recognition. The AI infrastructure space is heating up - execution matters most right now though. Curious how the actual customer deployments play out over the next year or two.

• 
  Aka4real (@Aka_olisa_) reported 10 minutes ago

  @googlecloud Lack of a Pre-paid Wallet / Top-up Model: Google Cloud operates exclusively on an automated post-paid auto-debit system. Without 3D-Secure/OTP authorization support for recurring international charges, legitimate automated payments fail, triggering account termination.

• 
  Jagdish Vaghela (@JDVaghela_) reported 14 minutes ago

  @googlecloud @GoogleCloudTech I am trying to pay an outstanding balance of INR 233.59 for a suspended billing account (⁠01B796-35FBAB-71B3EA⁠), but the console gives me a "permission denied" error when I try to create a support case. 1/2

• 
  Vincent Defarge (@Woody2233) reported 18 minutes ago

  @rseroter @googlecloud Identity and registration are a strong foundation. The next challenge is operational context: which service and business outcome can the agent affect, who owns it, and how do we observe or stop it? An agent registry becomes far more useful when it carries that context.

• 
  Shawn Sully (@aroogle) reported 19 minutes ago

  @googlecloud @GMapsPlatform @Google I need urgent help with an API billing issue case 73262938

• 
  Mikey Pizza (@PizzaBoiPiazza) reported 25 minutes ago

  @MLBStats @googlecloud @Mets HANG THE BANNER

• 
  Parthasarathy Ranganathan (@Partha_Ranga) reported 27 minutes ago

  AlphaEvolve now available on GoogleCloud, and as all the customer use-cases below suggest, it is pretty transformative.

• 
  busch propaganda spreader 🇺🇸 (25-12) (@Nazar4Bedard) reported 30 minutes ago

  @StudiosLA90210 @MLBNetwork @googlecloud Your fanbase sucks and he was right cry about it

• 
  Aritan (@Aritan_lover) reported 32 minutes ago

  @googlecloud Dear @Google, I’ve paid a significant amount for your services and now face a serious financial issue. For more than 10 days, I’ve tried to reach a human support agent, but there is no clear way to do so. Please review this urgently and connect me with a specialist.

• 
  Baki (@jessyjulien_) reported 32 minutes ago

  @googlecloud, I think my code is not the problem. `google-api-core` package might be having a little bit of a rough day.

• 
  Lokesh jha (@Lokesh1jha) reported 35 minutes ago

  @whyrohitwhy @googlecloud Even the gemini also did great work in deployment,I moved my FE from Vercel to Azure container App, Domain was on Cloudflare. It looked on all tabs and solved the issues. Later it got dizzy, may be free plan limits ,but it was really helpful. I needed that to be done overnight.

• 
  Bally_AgenticAI (@bally_kehal) reported 36 minutes ago

  Google's Agent Identity gives each agent a SPIFFE ID and a token bound by mTLS to the runtime that issued it. Steal the credential and it won't replay anywhere else. Shared service accounts for agents were always a placeholder. @googlecloud #AgenticAI #IAM

• 
  Garrett Smith (@gsmithw91) reported 39 minutes ago

  @googlecloud I have been having a billing issue for 90 days now in which i was charge $3000 improperly. You guys have admitted it but I still haven't received my refund and have had a hard time getting any follow up at all regarding the case. CASE 70049182

• 
  Nandan kumar (@_sirius93_) reported 41 minutes ago

  @googlecloud Hey Folks, Didn't expect such a quick response from the support team. Basically, I am trying to create a new cluster, very basic, with an e2small node and the us-central region using Terraform. Cluster creation finally failed after 30 mins.

• 
  nicholas ⛱ (@nnnnicholas) reported 41 minutes ago

  @_lopopolo @googlecloud @OpenAI woah they poached you? but you were no. 1! maybe you can tell the people responsible for gmail that gemini integration is terrible

• 
  Rooke Poole (@rookepoole) reported 41 minutes ago

  @googlecloud I got connected now but since this automated maybe not help me with the hackathon

• 
  Aaron Hilton (@otri) reported 44 minutes ago

  @googlecloud It's worrisome that base level support for the platform is a $29/mo fee. Requiring the use of back-channels like X.

• 
  Abdullahi Adam Usman (@Abdalla_Nangere) reported 45 minutes ago

  Starting up a business is not easy. You will be building, trying to keep things running, and then @googlecloud will suddenly slam you with a $101 invoice for API usage. Now, where do you even begin to service that? This is something I have not even finished building, let alone started making profits from. May Allah see us through. It is really not easy. Ya Allah.

• 
  clive boulton (@iC) reported 48 minutes ago

  @jonerp @googlecloud Salesforce CRM ushered in the biz developer to customize becuz UX for online self-service has far more users. ERP is more complex and seems well suited for AI builders to repeat a similar capability. SAP's ABAP cloud & developer extensibility: on-stack custom logic built for AI?

• 
  Caffeinated Acrimony (@dick41259892) reported 50 minutes ago

  @googlecloud Pajeet ceo? No thanks. The software is for sure total ****.

• 
  Tomoaki Sekiya (@SnoopyLinkin) reported 52 minutes ago

  (English follows Japanese) GKEのNetwork Endpoint Group（NEG）事前プロビジョニングがプレビューで登場。NEGのServiceアノテーションにカスタムzonesパラメータを追加すると、対象ゾーンにノードがなくてもService作成時に空のNEGを作成でき、ワークロードのデプロイを待たずにバックエンドサービスへのNEGアタッチなどインフラ構築を自動化できます。 GKE's Network Endpoint Group (NEG) pre-provisioning is now in Preview. Adding a custom zones parameter to the NEG Service annotation creates an empty NEG at Service creation even before nodes exist in that zone, letting you automate infra steps like attaching a NEG to a backend service without waiting for workloads to deploy. #GoogleCloud #GoogleCloudAmbassador

• 
  Sadhyarshii (@sadhyarshi) reported 54 minutes ago

  Deploying a client project to @GoogleCloud_IN @googlecloud the new Google account made specifically for this just got disabled for a "Terms of Service violation," no explanation given. It's actively blocking client work. Hoping for a quick review. Next time, @awscloud.

• 
  CEOInterviews.AI (@CEOinterview) reported 55 minutes ago

  The market spent this month betting AI capex will never earn its return. Alphabet's Wednesday earnings are the first hard rebuttal. Google Cloud operating income hit 8.8 billion dollars, triple the 2.8 billion of a year earlier, on 82 percent revenue growth. Back in April, Google Cloud CEO Thomas Kurian told Matthew Berman why he was not worried: in a capacity constrained market, owning your own chip keeps your unit economics attractive while everyone else pays up. Google is now selling that chip to Anthropic, OpenAI and Meta. Source: $GOOG @googlecloud, Matthew Berman @MatthewBerman

• 
  Shailendra Varma (@_shailendra_var) reported 60 minutes ago

  Here's the message: Hey @googlecloud @GoogleCloudTech, my project "Tailor Book" (ID: tailor-book-25259) was hacked, and support is refusing to waive the unfair billing spike caused by unauthorized bot traffic! 🚨 Please look into Case #74350542 and fix this. #GoogleCloud #GCP

• 
  abzal gylymbai (@abzalgylymbai) reported 1 hour ago

  @googlecloud Recurring unexplained charges (~$83, repeating) on my Google Cloud Billing account despite no active projects showing in Console. Already paid multiple times, keeps reappearing. No response from support for days. Can someone please DM me / escalate this?

• 
  Isabella (@aochan99_) reported 1 hour ago

  @ixen @googlecloud You can talk to @EllaCoding, support won't help you

• 
  Effie Kavoura 🔶 (@effiekav) reported 1 hour ago

  The next phase of enterprise AI will not be won by the smartest chatbot. It will be won by the systems companies are actually willing to trust with real work. @googlecloud just launched Gemini Enterprise for Legal. Not simply a model for lawyers. A governed agent platform that can review contracts, monitor regulation, research legal issues, draft documents and operate across existing legal systems while inheriting the permissions already in place. That distinction matters. In high stakes industries, intelligence alone is not enough. The AI needs to know what it can access. What it is allowed to do. Which source it used. Where confidentiality boundaries sit. And when a human still needs to make the decision. I think this is where enterprise agents become genuinely interesting. The moat is moving from who has the cleverest model to who can safely connect intelligence to the messy systems where actual work happens.

• 
  abzal gylymbai (@abzalgylymbai) reported 1 hour ago

  @googlecloud Recurring unexplained charges (~$83, repeating) on my Google Cloud Billing account despite no active projects showing in Console. Already paid multiple times, keeps reappearing. No response from support for days. Billing ID: 01B3C0-1899D2-F0DA8D.