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Google Cloud status: hosting issues and outage reports

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Full Outage Map

Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Problems in the last 24 hours

The graph below depicts the number of Google Cloud reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Google Cloud. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Google Cloud users through our website.

  • 60% Cloud Services (60%)
  • 20% Domains (20%)
  • 20% Web Tools (20%)

Live Outage Map

The most recent Google Cloud outage reports came from the following cities:

CityProblem TypeReport Time
Guayaquil Web Tools 7 days ago
Mexico City Cloud Services 20 days ago
Chhindwāra Domains 27 days ago
Los Angeles Cloud Services 27 days ago
Florence Cloud Services 2 months ago
Noida Hosting 3 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • usman_basheers
    Usman Bashir (@usman_basheers) reported

    @DataChaz @googlecloud The 50% token cut is nice, but the failure mode I keep hitting is agents retrying the whole workflow instead of just the failed step. Does ADK 2.0 fix that granularity, or just the guessing part?

  • luba_loop
    luba luft (@luba_loop) reported

    been migrating my company onto a new @googlecloud GCP Org this week and it's a terrible experience. Been blocked since Monday due to quota limits and it is IMPOSSIBLE to get in touch with a human about it. I am trying to give you tens of thousands of dollars, help me do it!!!!!!!

  • gsmithw91
    Garrett Smith (@gsmithw91) reported

    @googlecloud @ThomasOrTK What is the magic number of follow ups and requests someone has to do to get resolution for billing support? Its beyond 30 at this point.

  • christiannonis
    Christian Nonis (@christiannonis) reported

    I am (unfortunately) dealing with @googlecloud and @awscloud and what I am noticing is that in months they are unable so solve any kind of problem, it’s like being bounced back by ai replies that are sold like assistance from humans, saying that they are “working on that” but nothing changes in months and also replies are all the same.. idk if they are experiencing a shortage in human labor or what’s going on but the experience has become worse than ever

  • govtechnow
    GovTechNow (@govtechnow) reported

    @googlecloud The problem is, the potential rug pull when venture funding dries up and the real cost gets passed on, eventually to the public.

  • csalacat
    Carles Sala (@csalacat) reported

    @googlecloud Can you please stop renaming things arbitrarily? The names might be cool, but not even @GeminiApp keeps up with your branding changes, and I ask it for help navigating the menu maze it gives me outdated routes that still use Vertex AI

  • exolete
    Abhinav Pathak (@exolete) reported

    @googlecloud Hi, we have added a new certificate to App Engine for a custom domain, but it has been more than an hour and it has still not been propagated. Is there currently an issue? How long does the propagation take.

  • gsmithw91
    Garrett Smith (@gsmithw91) reported

    @ThomasOrTK Can you get me in touch with someone in the billing support department for billing case 70049182. I have gone 93 days waiting on a $3118.19 refund for an error in your billing system @googlecloud billing support is horrible and has no accountability.

  • _shailendra_var
    Shailendra Varma (@_shailendra_var) reported

    🚨 URGENT REQUEST — Please Expedite My Project Reinstatement My Google Cloud project supporting Tailor Book has been suspended, and the entire app backend is currently down. Because of this, thousands of tailor businesses using the app are unable to manage their shops and daily work. My case has already been escalated to the internal team for project reinstatement, but the process is taking time while our users are completely dependent on the service. 🎫 Case ID: WRUOFYRHZ3ARFV4H6U2YBMRYEA @GoogleCloud @Firebase Please review my case and expedite the reinstatement process. This is a live production application, and every additional day of downtime is directly affecting real businesses. I understand that security reviews take time, but I urgently request your help in restoring the project as soon as possible. 🙏

  • hexmint
    hexmint ✌️ (@hexmint) reported

    Google AI/GCP payments and setting up projects is so confusing. @googlecloud get your **** right.

  • cisco_brad
    Brad Bonin (@cisco_brad) reported

    @googlecloud @Gartner_inc Nice recognition. The AI infrastructure space is heating up - execution matters most right now though. Curious how the actual customer deployments play out over the next year or two.

  • therealZOAT
    Zachary Rand (@therealZOAT) reported

    @testingcatalog My company's Gemini Enterprise UI never looks like what you or @googlecloud post.

  • abzalgylymbai
    abzal gylymbai (@abzalgylymbai) reported

    @googlecloud Recurring unexplained charges (~$83, repeating) on my Google Cloud Billing account despite no active projects showing in Console. Already paid multiple times, keeps reappearing. No response from support for days. Billing ID: 01B3C0-1899D2-F0DA8D.

  • curious_meta
    Mehta (@curious_meta) reported

    @BenjaminDEKR @googlecloud has spider web management when it comes to projects, api keys, service accounts, IAM policies (yes people must know all permissions in order to have security jobs). Why they need 4 different api keys? Why antigravity creates apikey without authorization?

  • itooshatonamask
    Mike Rahel (@itooshatonamask) reported

    @googlecloud your requirements for setting up my home assistant nest integration is ******* retarded and awful. I get to choose between: -weekly manual re-authentication -setting up a google workspace account ($7/month for what purpose I don’t know) -full verification but I have to pretend I’m a company and publish an external app or some **** WHY CAN’T YOU MAKE THIS SIMPLE FOR INDIVIDUAL USERS

  • PizzaBoiPiazza
    Mikey Pizza (@PizzaBoiPiazza) reported

    @MLBStats @googlecloud @Mets HANG THE BANNER

  • dwepost
    DWE Post (@dwepost) reported

    I am in a desperate situation. Everything has been compromised, and I cannot do anything to regain access. We need to take action as soon as possible. Please help me. @AskWorkspace The forms are not working. I am requesting a special recovery form, please. @googlecloud

  • Nazar4Bedard
    busch propaganda spreader 🇺🇸 (25-12) (@Nazar4Bedard) reported

    @StudiosLA90210 @MLBNetwork @googlecloud Your fanbase sucks and he was right cry about it

  • aiacademy_nbo
    The AI Leadership Institute, Nairobi (@aiacademy_nbo) reported

    @googlecloud An issue we encountered when trying to setup RAG Engine. "For new projects, using Spanner mode with RAG Engine in us-central1, us-east1, and us-east4 is restricted to only allow listed projects due to capacity limitation. Please switch to Serverless mode in us-central1..."

  • arpraj
    Arpit Rajpurohit (@arpraj) reported

    @googlecloud Guys this is not been solved yet. It has been the worst experience working with your team

  • abzalgylymbai
    abzal gylymbai (@abzalgylymbai) reported

    @googlecloud Recurring unexplained charges (~$83, repeating) on my Google Cloud Billing account despite no active projects showing in Console. Already paid multiple times, keeps reappearing. No response from support for days. Can someone please DM me / escalate this?

  • ffeennddeerr
    Ffeennddeerr (@ffeennddeerr) reported

    Hi @googlecloud @GoogleDevs @Firebase ! My account disabled by mistake (false-positive bot detection) after travel. I'm trapped in a deadlock (SMS code doesn't send/'too many attempts'). Ticket ID: Case 10414028. Can someone please help escalate this? 4 months of work is stuck.

  • dwepost
    DWE Post (@dwepost) reported

    @googlecloud check my dm please help me to get back my account was stolen @Google

  • Derek_Perkins
    Derek Perkins (@Derek_Perkins) reported

    @googlecloud I know you're just a bot, but maybe the AI pipeline will understand this. This is going to backfire for your security, because now I'm going to create static json credentials that never expire to prevent this daily annoyance you've forced on me.

  • muyang14756529
    身是业的根 (@muyang14756529) reported

    @googlecloud @shaunwhite The Trust & Safety team is completely cold & irresponsible. They just sent a generic 48-72hr weekend template while knowing my countdown is in HOURS. Absolute zero empathy for small businesses. Help Ticket 2XWJSBKNPMM7QOD3U5KVHZU5WI! #GoogleCloud @GoogleCloud (2/2)

  • bladeofshanghai
    Mr. Palindrome (@bladeofshanghai) reported

    @googlecloud **** you. I spent years in your ecosystem learning only to be met with the strictest and most impossible to fulfill requirements for GCP billing. Every card I tried failed. **** you. I'm leaving the Google ecosystem rn. They treat people outside US like ****.

  • MankaranSInghK2
    Mankaran (@MankaranSInghK2) reported

    @Google @GoogleCloud @sundarpichai I feel ROBBED. I paid for Google Cloud to learn and build, but I’ve been locked out of my Google account for days. My restoration was approved, yet verification still fails. Cloud Support closed my case and sent me in circles.

  • paulcdejean
    Paul Dejean (@paulcdejean) reported

    @googlecloud It seems you have released a hotfix for this issue, and I'm no longer experiencing this.

  • KleurigD
    KleurigDrieluik (@KleurigD) reported

    @GooglePlayBiz he Google play, why is Developer Support ignoring support questions with detailed technical analysis from @googlecloud Gemini and @Firebase support?

  • ilhanerdal_
    Henry Lorenzo (@ilhanerdal_) reported

    $GOOGL’s Q2 results produced the most profitable quarter in Alphabet’s history: $112.1B in net income—the company’s first quarter above $100B. But that headline needs context. Most of it came from unrealized gains in Alphabet’s equity portfolio, likely driven largely by its stakes in $SPCX and Anthropic. At the same time, $44.9B in CapEx pushed quarterly free cash flow to negative $5.9B. That is what the market focused on. The number I keep coming back to is Google Cloud’s $514B backlog—nearly 5x what it was a year ago. Demand is not the problem. Capacity is. Google still does not have enough compute and data-center capacity to serve that demand, so I believe management is right to keep investing aggressively. The buildout is pressuring free cash flow today. But if it unlocks even a meaningful portion of that backlog, investors may eventually view this spending very differently. The real question is not whether demand exists. It is how quickly $GOOGL can build enough capacity to capture it. #GOOGL #GoogleCloud #AI