Google Cloud status: hosting issues and outage reports
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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.
Problems in the last 24 hours
The graph below depicts the number of Google Cloud reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Cloud. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Cloud users through our website.
- Hosting (38%)
- Cloud Services (25%)
- Domains (25%)
- E-mail (13%)
Live Outage Map
The most recent Google Cloud outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Cloud Services | 22 days ago |
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Hosting | 1 month ago |
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Domains | 1 month ago |
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Domains | 2 months ago |
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Hosting | 2 months ago |
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Cloud Services | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Cloud Issues Reports
Latest outage, problems and issue reports in social media:
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Eco (@EconEpoch) reported@nvidia @nvidianewsroom @googlecloud Wow finally but barely. Siri sucks!!
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Gail Hedglin (@GailHedglin) reported@Humana @googlehealth @googlecloud IS IT MEDICARE OR HUMANA THATS CAUSING ELDERLY TO NOT SEE DOCTORS ONLY PA OR NURSES? WERE ALL SICK OF IT! HUMANA NEEDS TO STOP PAYING IF WE CANT SEE A GOD DAMN DOCTOR!!!
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Amrish Kumar (@_amrishkumar) reported@googlecloud @GoogleCloud_IN It's now one whole month and the escalation manager who was assigned last replied on May 9th requesting for 2-3 business days and I have never heard back from him
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AI-Biz-4U (@Ai_Biz_4U) reported@googlecloud @_oliveiradanilo Hmm so you need to get public attention to get support? Thats scary, making potential customers think twice... Myself have google costs for compute on something that has not been touched for a missisecond as I'm the only one with access and have not touched that project in month
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Aditya Jethani (@okaditya84) reported@KunalKSahoo @googlecloud @GooglePayIndia Looks like it. But it'll still take some more catastrophic errors for companies to overturn their layoff decisions which they called as "business requirements" and "team restructuring" Ironically, never felt the need of QAs more than ever. Users = Testers
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Bodong (@bod0ng) reported@googlecloud @GoogleCloudTech Why is it so hard to get support to take care a Google Cloud project? An appeal has been sent 8 days ago and no response so far. No other ways to reach support team since the project console is locked.
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bebis (@0xBebis_) reported@uv @googlecloud they saw I was a day-1 Google Fi user and couldn't help but get onboard
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Evan Otero (@EvanOtero) reported@PodobnikLovro @googlecloud @GoogleAI You should get an email soon. We'll be providing a billing adjustment -- lmk if there's any more issues!
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Thiago Salvador (@bettercallsalva) reported@addyosmani @googlecloud duration was never the constraint, coherence is. the longer an agent runs, the more it drifts off the original goal and compounds small errors. checkpointing state and re-grounding mid-run ends up mattering more than how long it can technically go.
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CocoAI (@CocoAIxyz) reported3/ On the @googlecloud panel, Charlie was asked what teams most underestimate going global. His answer: compliance, not tech. Code has no borders; compliance does. And on why COCO runs on Google: you already trust it with Maps, Gmail, your calls — you have to trust somebody. Pick the safest vendor so the customer can't say no, then talk product.
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Mathieu Kessler (@mayeu20) reported@googlecloud Embedding agents directly into network products is a strong integration.
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luba luft (@luba_loop) reportedbeen migrating my company onto a new @googlecloud GCP Org this week and it's a terrible experience. Been blocked since Monday due to quota limits and it is IMPOSSIBLE to get in touch with a human about it. I am trying to give you tens of thousands of dollars, help me do it!!!!!!!
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re_terminal (@reterminalxyz) reported@GoogleCloud @GoogleCloudTech @Google Urgent help needed! Your billing system errored out and charged my credit card €356 instead of using my €855 active promotional credits.on top of that, your support console is blocking me from creating a ticket! Please DM me to fix this bug
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atul joshi (@ajoshi31) reported@GoogleCloud @GoogleCloud_IN @googleclod It's disappointing to see a startup application stuck for weeks with no ownership. Since June 12, every follow-up has resulted in the same response: "please wait 2 business days." No ETA. No decision. No accountability. I've already delayed our infrastructure rollout because of this. If there's still no resolution by this week, we'll migrate to other provider. Timeline: • June 12: Application submitted • Multiple follow-ups over 3+ weeks • Repeated "wait 2 business days" • Support apologized for the delays • Call scheduled, but no follow-up afterward
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Neil (@neil_the_ginger) reported@Firebase @googlecloud this app has been suspended for 2 months, I have made multiple appeals but it seems like the team stopped responding. Is there anyone who can help me out with this?
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Kate Bennett (@katebennettctc) reported@Railway pays ~$1M/month to @googlecloud. On 19 May they were suspended at 10pm - no advance notice. Nine minutes of account lockout. Eight hours of user outage. What's the upstream single point in your stack that you've never stress-tested?
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Marcelo Cabral Ghilardi (@kabrau) reported@EvanOtero @googlecloud @aistudio Yes, a Gemini key, which is impossible to leak, was somehow leaked in a way that no one can explain. A batch of 20-minute requests executed on my account at a cost of approximately $1500. I already pay GCP support for faster responses, but so far nothing.
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bimri (@bimrian) reported@GoogleAIStudio better @googlecloud! it sucks as is, no way to file complaints, but they're very fast in shutting down projects! 😡 😤
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Ziku.eth (@yungziku) reported$DATA Team releasing an app Market asked -> is it useful? (Make profit for the users) -> Not sure? -> choppy pricing Team getting gold check Market asked -> How easy is it to get gold checked? -> Extensive verification? -> violent upward pivot Team partner with @googlecloud Market asked -> What is the scale of this partnership? -> Not sure -> Slight sell down “Buy the rumor, sell the news” (1/3)
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Garrett Smith (@gsmithw91) reported@googlecloud I have been having a billing issue for 90 days now in which i was charge $3000 improperly. You guys have admitted it but I still haven't received my refund and have had a hard time getting any follow up at all regarding the case.
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Goddess Kitty ✨ (@Blonde_kitty_x) reported@floraai @Google @googlecloud Never got a response regarding how censored flora is - for example, is bikini okay?
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Warhol’s Circus (@RayV2222) reported@nvidia @NewsFromGoogle @googlecloud Don’t buy the lie! They stole $212.49, from me, delivered nothing! Can’t help me fix it, and refuse to give me a refund! Gemini doesn’t even recognize me as a subscriber!!! They’re FRAUDS!!! I heard this affects thousands!!!
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Aloysius Samuel | AI & SaaS (@mascot75572) reported@ham_basshogg @googlecloud is this problem resolved already?
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Byakatonda Marvin (@Marvinma12) reported@nvidia @googlecloud Its a shame that Apple during its presentation never names key partners yet Nvidia goes out of the way to mention its partners, sometime even competition often times with good vibes.
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NetriXD (@NetrixdO) reported@sammathews @googlecloud ah yes so instead of doing productive things like kicking out entire management plus dardo razork and upset that u so eagerly defend, u do AI bullshit. Great job Sam, i ******* know the org buying fnatic will be 100x better then whatever this **** is. Incompetent CEO as usual.
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Lovro (@PodobnikLovro) reported@EvanOtero @googlecloud @GoogleAI I sent you the case numbers last week I still haven’t received any update from Google about this. Would you be able to check on the status when you have a moment? Really appreciate you offering to help!
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Brad Gessler (@bradgessler) reportedA big reason is because you can’t sign up for half of the hyperscalers. Today I tried to open an @Azure account today & the anti-bot mechanism was broken. I then tried @googlecloud & adding an address to billing was broken. They just don’t care anymore. 🤷
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Orvyl Tumaneng (@orvylft) reported@googlecloud @gcpcloud URGENT: Project on1-271405 — billing was suspended ~30-60 days ago, now restored and paid. Compute Engine instance and persistent disk are gone. Production database data at risk. Please help recover before final deletion. #GCPSupport
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kingson (@kingsonGEGE) reported@nvidia @googlecloud This is the interesting privacy shift: private AI stops being only “whose model is best” and becomes a verifiable supply-chain problem. Compute, attestation, logs, data boundaries, and public ledgers are the product now. The lock icon finally has infrastructure behind it.
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Kunal Kumar Sahoo (@KunalKSahoo) reported@okaditya84 @googlecloud Not just this, my @GooglePayIndia is down post an update. I can do everything on it except make a payment.