Google Cloud status: hosting issues and outage reports
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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.
Problems in the last 24 hours
The graph below depicts the number of Google Cloud reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Cloud. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Cloud users through our website.
- Cloud Services (25%)
- Domains (25%)
- Web Tools (25%)
- E-mail (13%)
- Hosting (13%)
Live Outage Map
The most recent Google Cloud outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Cloud Services | 17 hours ago |
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Hosting | 2 days ago |
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3 days ago | |
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Cloud Services | 1 month ago |
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Web Tools | 1 month ago |
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Web Tools | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Cloud Issues Reports
Latest outage, problems and issue reports in social media:
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Gregor (@bygregorr) reported@googlecloud The real flex isn't token volume, it's what those tokens actually shipped. A trillion tokens processed means nothing if the product still sucks. What's the conversion from "using AI" to "measurably better outcome"?
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Oscar Zalazar (@OZCreative22) reported@googlecloud I have sent 27 emails to the supposed Google Cloud Startups SUPPORT,... none have been answered, I've been waiting for 3 months,...
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Matt (@MatthewL853646) reported@Jamie7Towerz @MLBTV @googlecloud I mean interchange the damn thing. That thing is literally the most annoying thing to hear once, let alone every half inning. Crazy to me.
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Neeraj Dhiman (@imInforian) reported@GoogleWorkspace @googlecloud @googledevs Instead, what customers get: “Please share details again” “Can you confirm steps?” “Reproducing issue…” After already doing this multiple times. 9/n
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63green (@63green) reportedMe: “@googlecloud sucks donkey *****.” @X: “Here’s 400 ads for Google Cloud!” This app sucks.
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Hai **** (@hanksi) reportedFamilies Support says they can't help because the group is gone. Workspace says they don't handle "personal" accounts. But it was the WORKSPACE tool that broke the Families link! As a NEW paying Business customer, is this the experience I should expect? @sundarpichai @GoogleCloud
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olifog (@fogelin) reported@andy_pavlo @googlecloud @CMUDB never felt more jealousy for an undergrad course
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Yogesh (@oolook_yogesh) reportedHi @GoogleCloudTech @GoogleCloud My refund (₹11,579.65) has been approved in Google Cloud but still not received after 5+ months. Multiple follow-ups, escalations, and even manual wire process completed, yet no payment or confirmation. Request urgent help to resolve this.
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Luis Héctor Chávez (@lhchavez) reported@googlecloud @Hacker0x01 Even though every layer of the system has been hardened to provide security robustness, security incidents can still happen. Sometimes, these incidents happen due to external influences or supply-chain attacks. At Replit, every single security incident is handled with urgency because users’ data is at stake. Trust is something that has to be earned over time, and can be easily lost by not going above and beyond. Every incident is also a learning opportunity: every root cause that we find becomes a hardening effort so that the incident itself no longer repeats itself, but also fix any adjacent problems that were surfaced by the incident, and tighten up defenses in other parts of the stack.
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Montana Labs (@montana_labs) reported@googlecloud The 16B tokens/min throughput number is the quietly important one. Token volume at that scale stops being a product adoption signal and becomes an infrastructure planning input. Capacity, latency, and failover start dominating the architecture conversation. Enterprise AI is turning into a throughput problem alongside an intelligence problem.
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Joseph Bonner (@mrjosephbonner) reportedSo its been 3 weeks since @googlecloud took $100 out of my account. No reason and no solution. Despite paying for multiple services with Google. And then when I try to help a small business set up their email and register their business in Sri Lanka, can you believe they had the never to block the email. I am so glad I don't need Google Business for my business because the way everyone treats black people I would hate to have to rely on them for my money. No Thank You!
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Malik umar (@malik850393) reported"This is a ridiculous response, @GoogleCloud. How can I 'link an active billing account' when your system is REJECTING every valid card I try to add (Error OR_BACR2_31)? Your automated system is blocking the very setup required to access support.
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Matt (@MatthewL853646) reported@MLBTV if you don’t get this annoying @googlecloud ad off my screen every half inning with that annoying horn that sounds off every 10 seconds, I’ll cancel and never watch again. Whoever had the bright idea to run this 2 min ad with those annoying sounds should be fired. I have never been more triggered by an ad in my life. Oh yea, will never use google cloud either.
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Vivek Jivani (@viek_velji) reportedHey @GoogleCloud, my project "glowing-anagram-491404-e2" was suspended due to an unintentional Cloud Run crash-loop. Appeal submitted — please help restore my small business services ASAP! it's been 10 days 🙏 #GoogleCloud @GoogleCloud_IN
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K P (@kpitalism) reportedDear @googlecloud @GoogleCloud_IN For what reason my GCP project is suspended. No notification regarding whats going wrong, just suspend. Its better to go legal against you guys as things are traumatic now. Despite following everything, still suspended. WTF.
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MR.LE (@MR11LE) reported@googlecloud They are trying to close the ticket to hide the evidence. I am REFUSING. Deadline 00:00 CET remains. Fix the banners and pay the compensation for the 6-day outage. @GoogleCloudTech @ThomasTKurian #GoogleCloudFail #SmallBiz #Transparency" 💩🤡
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teqqed (@teqqed) reportedwhy are configured spend limits not respected @googlecloud? instead of stopping the service when limits are reached you just keep going and move the bill to the next month? gtfoh
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Jason Newton (@sleep_deprivado) reported@GoogleDeepMind @googlecloud hey @sundarpichai put together an application for android that uses ai - don't ask an llm or ping anybody who put it together. When you come back from that, fire the heads of product responsible for the mess and consolidate firebase, vertex ai, gemini api, google ai studio, bad
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Mehmet Göksu (@UtariD86) reported@googlecloud @GoogleCloudTech Our project has been suspended since March 17th. We have submitted 2 appeals with no response for 14+ days. This is a legitimate development environment for our SaaS projects and we are facing a major business disruption. Please help us.
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Kyriakos (@Kyriakos_Pelek) reported@googlecloud Scale is wild, what problems are actually getting solved?
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Carolina Milanesi (@caro_milanesi) reportedApple getting airtime at @googlecloud Next as a Gemini customer is notable enough. @ThomasOrTK naming Apple as the company that picked Gemini to power the new Siri made it land harder. Google won a marquee customer and reminded everyone in the room that the most anticipated Apple feature this year runs on Google.
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Brice (@bricexeth) reported@undefinedza @googlecloud Hope they fix it asap
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MR.LE (@MR11LE) reportedDay 5: Reached a new low. Agent Preethi promised a definitive update within 2 hours. It’s been 20+ hours. Absolute silence. @GoogleCloud support is a black hole where business productivity goes to die. No accountability, just broken scripts. #CloudFailure #google
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Disfatt Bidge (@DisfattBidge8) reported@nvidia @googlecloud Yeah AI could help people. But y'all are going to end up just ******* killing the people that are too poor to be able to get into the new tech aren't you? ************* don't care about us it's already an inflated market. You're not trying to have the future be in our hands.
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Decent Cloud (@DecentCloud_org) reported@OZCreative22 @googlecloud Startup support has no SLA. 27 emails, 3 months - nothing is technically late when there's no deadline to miss.
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alex💙 | ”KGeN base.eth | ETHGas ⛽ (@liamin59) reported@GoKiteAI @nalin @googlecloud This idiotic paper is falling lower and lower. Binance is selling this crap.
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Er. Arpit (@RxFinderArpit) reportedDear @googlecloud @GoogleCloudTech @GoogleCloud_IN — our production environment has been suspended despite no security breach (proxies in place; no public exposure of keys on the frontend). Appeals remain unanswered, and the outage is impacting users. Request urgent assistance.
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Mak (@indie_hustler) reportedSet up a fresh Google Cloud account and spent 3 days configuring Vertex AI just to run Nano Banana 1. It only lets me generate 2 images at a time, with no obvious way to increase quota. No human support and AI support sucks. @googlecloud @GoogleCloud_IN
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Marlize Holtzhausen (@Marlize911) reported@googlecloud have been trying to get support on a major project. Signed several global agreements with increase our users by 80k -90k new users in next 60 days but not been able get any support for 3weeks.
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Scott Wallace (@63green) reportedSo, @GoogleCloud scammed me out of $2,900 on an account that hasn't cost more than $2/mo for a year, but now they want another $29 to deign to discuss it with me... **** google cloud. They'll steal from you, and steal more if you want to let them know they're stealing from you.