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Google Cloud status: hosting issues and outage reports

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Full Outage Map

Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Problems in the last 24 hours

The graph below depicts the number of Google Cloud reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Google Cloud. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Google Cloud users through our website.

  • 30% Domains (30%)
  • 20% Cloud Services (20%)
  • 20% Web Tools (20%)
  • 20% Hosting (20%)
  • 10% E-mail (10%)

Live Outage Map

The most recent Google Cloud outage reports came from the following cities:

CityProblem TypeReport Time
Noida Domains 18 days ago
Jewar Hosting 19 days ago
Montataire Cloud Services 23 days ago
Greater Noida Hosting 25 days ago
Ribeirão Preto E-mail 26 days ago
Tijuana Cloud Services 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • edouard
    EDOUARD (@edouard) reported

    @googlecloud We’d rather have your side of the story for @Railway’s complete five-hour outage that they say was caused by your blocking of their account without warning.

  • bygregorr
    Gregor (@bygregorr) reported

    @googlecloud The real flex isn't token volume, it's what those tokens actually shipped. A trillion tokens processed means nothing if the product still sucks. What's the conversion from "using AI" to "measurably better outcome"?

  • pvbuilds
    Prashanth Vaidya (@pvbuilds) reported

    Google Cloud’s customer support is absolutely ridiculous and this is a warning sign for anyone building on top of @googlecloud

  • gagansaluja08
    Gagan | Claude + AWS (@gagansaluja08) reported

    @GoogleDeepMind @googlecloud the rename from Vertex AI is the signal. Vertex sold mlops surface to ML teams. Gemini Enterprise Agent Platform sells an agent runtime to CIOs. same stack, different buyer. Build Scale Govern Optimize tells you where the margin sits. governance is the moat, not model quality.

  • AstroYoel
    Yoel Samuel Castillo Castillo (@AstroYoel) reported

    @googlecloud Okey but, there was a time I have an account closed, because I submit a “ilegal” software to my drive account. So, imagine I am doing some experiment with a tons of personal data and “ilegal” cybersecurity software, can I choose to have my data fully blind to Google’s servers? For example, my personals notes: if I run GEMINI CLI, and of course those notes need to be process by a server, but, if 1 note contain any material that it’s bad for the Google Terms and Conditions, can i receive a warning and not a Closed Account immediately?

  • mech_app
    MECH AI (@mech_app) reported

    @googlecloud URGENT ESCALATION: CRITICAL PRODUCTION OUTAGE – DAY 3 I am requesting an immediate status update and escalation of this ticket. We have been waiting 3 days for a resolution to a backend Google billing desync bug, and this is causing catastrophic damage to our business. To be absolutely clear, the API failure ("No available credits") is a verified bug on Google's end regarding our Tier 3 Post-Pay linkage. I have completely exhausted all possible client-side workarounds, including creating a brand new GCP project to force a fresh billing link. Nothing works. Business Impact Metrics: Downtime: 72+ hours of complete disruption to our core application feature (wiring diagrams). User Impact: Over 30,000 Daily Active Users (DAU) are currently affected and locked out of the service. Direct Revenue Loss: We have already processed over 20 canceled user subscriptions directly citing this disruption, and our support inbox is flooded with angry customers. Account Value & Next Steps: My companies have spent thousands of dollars annually on Google Cloud over the last two years, in addition to spending multiple thousands of dollars every single month on Google Ads. If this backend bug is not manually overridden or fixed today, I will be forced to immediately migrate our application to a different AI provider. Furthermore, due to the severe lack of operational reliability and support response, we will begin the process of pulling all of our business and infrastructure entirely out of the Google ecosystem. We cannot operate with a provider where a backend billing bug causes multi-day production outages. Please escalate this to an Engineering Lead or a Technical Account Manager immediately and provide a status update today.

  • Kingdany01
    mao.dev (@Kingdany01) reported

    Production project [julsmind-katuq] is offline due to a flagged billing anomaly. Support ticket J42VFCTM7DXNWDW3TYE3TG6BQE is open but needs urgent human review to restore service. @GoogleCloud @Firebase

  • Viscountry
    Aroer (@Viscountry) reported

    @jeeetpaul @googlecloud same issue as me too, did u find a way to solve it?

  • UmerImran271675
    Umer Imran (@UmerImran271675) reported

    @googlecloud My Gmail account has been disabled. The problem is that the verification code is being sent to the same Gmail address that I am locked out of. This is my Google AdSense email, and I am very worried about it. Please help me recover my Gmail account

  • mrjosephbonner
    Joseph Bonner (@mrjosephbonner) reported

    So its been 3 weeks since @googlecloud took $100 out of my account. No reason and no solution. Despite paying for multiple services with Google. And then when I try to help a small business set up their email and register their business in Sri Lanka, can you believe they had the never to block the email. I am so glad I don't need Google Business for my business because the way everyone treats black people I would hate to have to rely on them for my money. No Thank You!

  • lgrig
    Lawrence (@lgrig) reported

    Google Cloud is one of the most difficult and terrible admin panels in terms of UX I've ever seen in all my years working on tech. Everything is incredibly confusing, counter-intuitive and hard to navigate and get things done. @googlecloud

  • touristasai
    DiscoverCyclades.gr (@touristasai) reported

    I wanted to test google maps API ( sandbox) and now I have balance of 700$!!!! Thank you @GoogleAI @Google @googlecloud !!!! And obviously no support section to contact to! CAN YOU DO SOMETHING

  • ByteFuserUK
    AIKeaton UK (@ByteFuserUK) reported

    @googlecloud Human-in-the-loop checkpoints prevent the obvious disaster. 48 hours unsupervised and your agent's down a rabbit hole. Knowledge hard won on the production floor: kill switches aren't optional.

  • Cubsz2016
    Stix (@Cubsz2016) reported

    @SayNoToTrading @ServiceNowNews @googlecloud It’s not broken. It’s overpriced and headed towards fair value

  • oolook_yogesh
    Yogesh (@oolook_yogesh) reported

    Hi @GoogleCloudTech @GoogleCloud My refund (₹11,579.65) has been approved in Google Cloud but still not received after 5+ months. Multiple follow-ups, escalations, and even manual wire process completed, yet no payment or confirmation. Request urgent help to resolve this.

  • misosoup0709
    Srihari (@misosoup0709) reported

    Hey @GoogleCloud @GoogleCloudTech, I’m a student facing a total nightmare. An old educational hackathon project racked up a unexpected bill. My account is now suspended, which has completely locked me out of the support console to raise a ticket,Please help me with this issue!

  • ColdBootSignal
    ColdBoot (@ColdBootSignal) reported

    @googlecloud Utilities are using TPU clusters to model weather risk and reduce outages before lines go down. The grid is moving from reactive to predictive.

  • AkashDeep15063
    Akash Deep (@AkashDeep15063) reported

    @GoogleCloud @Firebase My B2B startup ecosystem (150,000+ active businesses) has been completely down for 5 DAYS due to an automated project suspension (accidental key leak, already secured). Appeal submitted 5 days ago, ZERO response. Businesses are suffering massive losses.

  • __________kiwi
    Zero // (@__________kiwi) reported

    @Ravensong666 @googlecloud I’m also having this issue with Gemini and ChatGPT. Any alternative out there not doing this? I’m also use Claude

  • hanksi
    Hai **** (@hanksi) reported

    Families Support says they can't help because the group is gone. Workspace says they don't handle "personal" accounts. But it was the WORKSPACE tool that broke the Families link! As a NEW paying Business customer, is this the experience I should expect? @sundarpichai @GoogleCloud

  • C_Lalitcumar
    Chirag Lalitcumar (@C_Lalitcumar) reported

    The $1B Merck x Google Cloud deal is a massive signal: we’ve moved past "Chatbots" to "Agentic Ecosystems." Merck is deploying Gemini Enterprise across R&D and manufacturing to automate 75k workflows. This is the industrialization of AI. 🧬🤖 #GoogleCloud #GenAI #Biotech

  • NoodeAPI
    Noode (@NoodeAPI) reported

    ➕ AI Integration: @SolanaFndn partnered with @googlecloud to launch a payment gateway for #AIagents, enabling multi-service API access via stablecoins without subscriptions.

  • NelsonLeeMiller
    Nelson Lee Miller (@NelsonLeeMiller) reported

    I am completely devastated. On May 6th, @GoogleCloud charged my card $7,069.02 for an absolute security failure on their end. Their support team has done nothing but harass and gaslight me ever since. (Case ID: 71048746) A thread on how a hobbyist got ruined by AI overnight: (1/)

  • guptarahul07
    rahul gupta (@guptarahul07) reported

    @googlecloud Hi @googlecloud, I submitted a quota increase request for My Business API (Case ID: 4-7405000041466) on April 26. Not able find or track this case ID. This issue raised earlier as well but no response. Can you help check the status? Project: reviewpilot-d9899. Tks!

  • RxFinderArpit
    Er. Arpit (@RxFinderArpit) reported

    Dear @googlecloud @GoogleCloudTech @GoogleCloud_IN — our production environment has been suspended despite no security breach (proxies in place; no public exposure of keys on the frontend). Appeals remain unanswered, and the outage is impacting users. Request urgent assistance.

  • JohnnyNel_
    Johnny Nel | AI for Founders (@JohnnyNel_) reported

    @TBG_JUST_G @Google @googlecloud switching providers really does free up energy you didn't realize was stuck... what bottlenecks were slowing you down most?

  • khalide_f1
    AI Expert Khalid (@khalide_f1) reported

    @googlecloud Feels like F1 strategy but for telecom. Predict the problem, make the move before anyone else sees it.

  • ndeyanick
    Yanick Nde (@ndeyanick) reported

    @googlecloud Cloudbuild is broken again remote: Invalid username or token. Password authentication is not supported for *** operations.

  • Nickykkamau
    Nicky Kamau 🇰🇪 🇺🇸 (@Nickykkamau) reported

    @Scobleizer I have a friend who's a mobile vet in Raleigh NC - biggest cost is $200 monthly sub that we automated in a weekend with @GoogleAIStudio ... So upfront spend max around $ 500 and she will never pay again for that system. And this is with backend integrations through @googlecloud

  • TradeVirtuoso
    Market Maestro (@TradeVirtuoso) reported

    @googlecloud Hi, I'm an individual from India. I was charged ₹4,637 for Gemini 2.5 Pro API usage in Aug 2025 without being aware it was a paid service. I'm a first-time user with no means to pay. Billing Account: 017A15-C4C756-89EE1B. Please help! #GoogleCloud