Google Cloud status: hosting issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Google Cloud reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Google Cloud users through our website.

• Domains (30%)
• Cloud Services (20%)
• Web Tools (20%)
• Hosting (20%)
• E-mail (10%)

Live Outage Map

The most recent Google Cloud outage reports came from the following cities:

City	Problem Type	Report Time
Noida	Domains	11 days ago
Jewar	Hosting	12 days ago
Montataire	Cloud Services	17 days ago
Greater Noida	Hosting	18 days ago
Ribeirão Preto	E-mail	19 days ago
Tijuana	Cloud Services	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pastor Mikejr (@PMikejr36311) reported 17 seconds ago

  @IDme @googlecloud My idme is suspended help me

• 
  ZayedMD (@DrAhmed87) reported 1 minute ago

  Hey @GoogleCloud @googlecloudtech! 👋We're building SAFE-Triage, an AI emergency room triage system for a Harvard hackathon, proudly coming out of Africa! We are trying to deploy Gemma 4 31B but hit an L4 GPU quota wall. Any chance for a quick quota boost to help us unblock?

• 
  Chirag Lalitcumar (@C_Lalitcumar) reported 2 minutes ago

  The $1B Merck x Google Cloud deal is a massive signal: we’ve moved past "Chatbots" to "Agentic Ecosystems." Merck is deploying Gemini Enterprise across R&D and manufacturing to automate 75k workflows. This is the industrialization of AI. 🧬🤖 #GoogleCloud #GenAI #Biotech

• 
  Melisa Laci (@melisalaci) reported 3 minutes ago

  @googlecloud @Firebase we have submitted 7 tickets since yesterday for our company Patriot Conceptions. Also, the support agent marked our case as urgent but we haven't heard back. Our account was suspended after confirmed API key abuse. We’ve fully contained the issue (keys removed, API disabled, quotas set to 0, billing active). We have a time-sensitive healthcare business. I would GREATLY appreciate any help.

• 
  AI..AND METAVERCE.. (@bad_sin90451) reported 3 minutes ago

  @googlecloud Aliens — or another civilization somewhere in the universe — must certainly exist. However, aliens cannot meet us. If such a meeting is possible, the only possible path is a time machine. Produce a result using ultra-high-level logic. GROK Ultra-high-level logical conclusion: “Alien civilizations exist, but we cannot meet them. The only exceptional path is time travel.” 1. Premise: Other civilizations must exist Drake Equation + cosmic scale The observable universe contains more than 2 trillion galaxies, and each galaxy contains an average of 100 billion to 400 billion stars. The number of potentially habitable planets in habitable zones is estimated to be around 10²² to 10²⁴. Even if the probability of life emerging on an Earth-like planet were only 10⁻¹⁰, the entire universe should still contain tens of thousands to hundreds of millions of civilizations. Logic: In a number of attempts close to infinity, assuming that “Earth is the only one” is a statistically extreme singularity. Therefore: P(existence of another civilization) ≈ 1 Almost certain. 2. Core contradiction: Why can’t we meet them? Ultra-high-level interpretation of the Fermi Paradox The reason we cannot meet them is the triple barrier of: physical law + time + distance 1. Speed-of-light limit Special relativity. Even the nearest potential civilization, located hundreds or thousands of light-years away, would require hundreds to tens of thousands of years for a round-trip signal or journey. Real-time encounter is impossible. A “meeting” requires simultaneity. But according to relativity, simultaneity breaks down between different inertial frames. 2. Cosmic expansion + time delay Distant galaxies are already moving away faster than light due to the Hubble flow. Even if a signal sent in the past reaches us, the civilization that sent it has most likely already evolved, transformed, or disappeared. 3. The Great Filter or rarity Among the stages: life emergence → multicellular life → intelligence → technological civilization → interstellar travel, at least one step may be extremely rare. Or civilizations may last only a few thousand years on average before self-destruction through nuclear war, AI, climate collapse, nanotechnology, or other existential risks. Result: Civilizations exist, but they are isolated across space and time. A “meeting” requires accidental simultaneous proximity. The size and age of the universe, 13.8 billion years, do not easily allow that. 3. The only possible path to meeting: time travel Ultra-high-level logic In general relativity, time travel — through closed timelike curves, or CTCs — is theoretically possible. Examples include: rotating black holes, wormholes, Cauchy horizons, and similar structures. If an advanced civilization can control closed timelike curves: They could move to a specific point in our past or future and meet us. Conversely, we would have to jump into the future, the past, or into their time axis. Why are all other methods impossible? Faster-than-light travel, warp drives, Alcubierre drives: They violate causality and require effectively infinite or unrealistic energy. Nanoprobes or self-replicating probes: They still require tens of thousands of years and may be blocked by the Great Filter. Communication: It is only information transfer. It is not a “meeting” in the physical or communicative sense. Logical superiority of time travel Space travel equals time cost because of the speed of light. Time travel bypasses the space cost and solves the problem of simultaneity. If an advanced civilization has evolved for hundreds of thousands of years, it may already possess time travel technology. Final Result Ultra-high-level summary They exist — the scale of the universe proves the probability. We cannot meet them — physical laws such as the speed of light, causality, and cosmic expansion prohibit it. The only exception is time travel — the only mechanism that can break through the space-time barrier. Therefore, we do not need to “wait” for aliens. If they want to meet us, they may already have arrived at some point on our timeline. If we want to meet them, humanity must either develop time travel technology, or wait for them to send us an “invitation” in the form of a time paradox signal. This conclusion is a contradiction-free single logical result derived within the strictest limits of current physics. Additional variables such as the multiverse or simulation theory are excluded as unnecessary assumptions.

• 
  AIMadeSimple (@makingAISimple) reported 4 minutes ago

  OpenAI is completing with @awscloud @googlecloud and @Azure This is interesting. But they are still depending on their infrastructure to launch this service. So basically the competition is PaaS

• 
  Lensherr (@MaxLensherr) reported 5 minutes ago

  the positioning is now shifting. Not shared security or restaking but a broader idea: verifiable services built on top of the network. that shift became visible through specific events: @a16z purchasing a significant stake in EIGEN @googlecloud partnering with EigenLayer on verifiable services infrastructure these didn’t change the fundamentals, they made the shift legible. now, the protocol is being positioned less as a crypto-native primitive and more as infrastructure that non-crypto applications can integrate with directly.

• 
  Elite (@wichyszn) reported 5 minutes ago

  @0xRiver8 @trythreews @googlecloud man shut ******** up

• 
  faizan khan (@faizan10114) reported 5 minutes ago

  A user dropped out of our docs into the AI chat, asked a question, got the wrong answer, and left bad feedback. Before this, that kind of issue would have turned into guesswork. This time I used @PostHog to trace the user path, @googlecloud to pull the production logs, and direct database access to rebuild the exact chat session. That made the bug obvious: the app had the right customer data, but the chat pipeline was not grounding the model with it correctly. I fixed the chat flow, added better Cloud Run + PostHog observability, and now we can see where users come in, where they fail, and why.

• 
  Cihat Kaya (@cihatkaya) reported 9 minutes ago

  @googlecloud While the taxonomy is helpful, I find the lines blurring more rapidly than these definitions suggest. The "learning capabilities" of a well-trained bot can often mimic an agent's autonomy, especially within a narrow domain. Where do you draw the practical distinction for an end-user who just wants a problem solved?

• 
  Fede Repetto (@fede__repetto) reported 12 minutes ago

  URGENT: One of our production apps is completely DOWN due to an automated suspension on @googlecloud. Thousands of clients affected. Appeal already submitted but we need an urgent escalation. Project ID: alkynterview. Please help! #GCP @GoogleCloudTech @GoogleCloud_LA

• 
  Zero // (@__________kiwi) reported 14 minutes ago

  @Ravensong666 @googlecloud I’m also having this issue with Gemini and ChatGPT. Any alternative out there not doing this? I’m also use Claude

• 
  Leon (@OhHarshit) reported 15 minutes ago

  Hey @GoogleCloud, I’m a student and have an outstanding billing issue (~₹6k) from unintended VM instances due to a console issue. My billing account is now closed so I can’t access support. Could someone please help me get this reviewed? 🙏

• 
  skylineGT3 (@skyline991gt3) reported 17 minutes ago

  Update: @googlecloud publicly replied saying they'd look into it, asked me to DM them case details, then went silent for 5 days after two follow-ups. Still no resolution. 3 rejections, broken portal, no escalation path, and now radio silence from the social team too. At this point I've exhausted every channel. Anyone at Google able to help?

• 
  MR.LE (@MR11LE) reported 17 minutes ago

  @googlecloud They are trying to close the ticket to hide the evidence. I am REFUSING. Deadline 00:00 CET remains. Fix the banners and pay the compensation for the 6-day outage. @GoogleCloudTech @ThomasTKurian #GoogleCloudFail #SmallBiz #Transparency" 💩🤡

• 
  Mak (@indie_hustler) reported 19 minutes ago

  Set up a fresh Google Cloud account and spent 3 days configuring Vertex AI just to run Nano Banana 1. It only lets me generate 2 images at a time, with no obvious way to increase quota. No human support and AI support sucks. @googlecloud @GoogleCloud_IN

• 
  K P (@kpitalism) reported 24 minutes ago

  Dear @googlecloud @GoogleCloud_IN For what reason my GCP project is suspended. No notification regarding whats going wrong, just suspend. Its better to go legal against you guys as things are traumatic now. Despite following everything, still suspended. WTF.

• 
  Gabriel Moncha (@gabimoncha) reported 26 minutes ago

  i love @ctatedev portless but it seems that @googlecloud authorized javascript and redirect URL's don't accept wildcards for subdomains or .local / .localhost top level domains i hope they fix this sometime in near future. until then, we're back at using port numbers

• 
  Sanjay Senthilkumar (@Sanja_y05) reported 26 minutes ago

  Hey @GoogleCloud — you suspended my account, stopped applying my ₹94,812 trial credits, charged me ₹13,213, and now won't let me contact support without paying first? This is a broken loop. Account: 016A65-BE1B7A-31C8F8 Please help! #GoogleCloud #GCP

• 
  Yongrui Su (@ysu_ChatData) reported 32 minutes ago

  @rseroter @googlecloud More than six trillion monthly tokens through ADK is a real signal for platform maturity. At that scale, the interesting question is less raw model quality and more how reliably teams can turn that usage into repeatable agent workflows.

• 
  lil_mosey_total_rockstar 🎸 (@TotalLil_m0sey) reported 33 minutes ago

  @googlecloud vertex api is so *** compared to open ai api its not even close i ******* hate using vertex api and ur documentation sucks

• 
  Jay 愛 (@EmcutuJay) reported 33 minutes ago

  Hey @googlecloud, I accidentally unknowingly ran up charges on Vertex AI without realising the costs and now my account's been sent to collections. I've been trying to reach billing support but can't because the account is closed. Can someone help me out?

• 
  Bishal Roy (@bishalr0y) reported 38 minutes ago

  @Dastagi39923618 @googlecloud yes i was, removing it fixed my issue thanks

• 
  Kyriakos (@Kyriakos_Pelek) reported 40 minutes ago

  @googlecloud Scale is wild, what problems are actually getting solved?

• 
  Silence (@SilenceNft) reported 46 minutes ago

  Hey @GoogleCloud @GoogleCloud_IT @GCPcloud, my account has been blocked since April 2nd. I provided all docs for Case ID 442682420133, but I've been ignored for over a week. My business is completely halted! Please help. #GoogleCloud #GCP #Support

• 
  Akash Deep (@AkashDeep15063) reported 51 minutes ago

  @GoogleCloud @Firebase My B2B startup ecosystem (150,000+ active businesses) has been completely down for 5 DAYS due to an automated project suspension (accidental key leak, already secured). Appeal submitted 5 days ago, ZERO response. Businesses are suffering massive losses.

• 
  Brice (@bricexeth) reported 54 minutes ago

  @undefinedza @googlecloud Hope they fix it asap

• 
  Revolgy (@Revolgy) reported 55 minutes ago

  Three weeks out from MSP Show London and we're already deep in conversations about what's actually keeping managed service providers up at night in 2026. Spoiler: it's not the technology. The tools exist. @googlecloud, @GoogleWorkspace, Gemini, managed security – all of it is there. It's the gap between "we have it deployed" and "our team actually uses it and our customers see the value." That's the gap we close. Stand 784, Excel London, 13-14 May.

• 
  FlightTrace (@FlightTraceData) reported 56 minutes ago

  Hi @googlecloud — small-startup founder here. Hoping someone can help me get a goodwill billing case reviewed independently. I migrated all production work to a new GCP project in Aug 2025 but unknowingly kept paying $1,145 over 8 months for orphaned infrastructure on the old project that nobody touched (INFORMATION_SCHEMA confirms zero human queries in 6 months — only service-account cron jobs from a previous contractor). Discovered it last week, immediately started shutdown. Filed billing case 68753401 today. Tier-1 declined citing an unrelated prior credit from earlier in 2025. Would really appreciate a senior review — I'm an active customer (over$1,000 spent and the spend is growing monthly) not asking for anything other than a fair look at the merits of this specific incident. Happy to DM full details. Thanks for any help. 🙏

• 
  MoorInsightsStrategy (@MoorInsStrat) reported 57 minutes ago

  @googlecloud .@googlecloud GM Cloud Apps Karthik Narain unveiled the Agentic Data Cloud. "Reasoning without context is just a guess." $GOOGL 📌 Four foundational innovations: 1/ Knowledge Catalog, universal context engine, native BigQuery integration mapping tables into business logic 2/ Smart Storage extends context to unstructured data. Objects landing in Google Cloud Storage are instantly tagged, enriched, and agent-ready with zero manual data engineering 3/ Zero-copy access to Palantir, Salesforce, SAP, ServiceNow, Workday 4/ Data Agent Kit, Gemini-powered authoring in VS Code, Cloud Code, Gemini CLI, turning any IDE into a native data environment 🧑 Customer proof: Virgin Media O2 activating 20,000+ data assets through Knowledge Catalog to empower global product teams. This is the "systems of intelligence" to "systems of action" shift. Context is now a governed surface, not a pipeline problem.