Google Cloud status: hosting issues and outage reports
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Full Outage Map
Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.
Problems in the last 24 hours
The graph below depicts the number of Google Cloud reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Cloud. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Cloud users through our website.
- Cloud Services (71%)
- Domains (14%)
- Web Tools (14%)
Live Outage Map
The most recent Google Cloud outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 São Paulo
|
Cloud Services | 7 days ago |
 Township of Evan
|
Cloud Services | 10 days ago |
 Catania
|
Cloud Services | 19 days ago |
 Guayaquil
|
Web Tools | 28 days ago |
 Mexico City
|
Cloud Services | 1 month ago |
 Chhindwāra
|
Domains | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Cloud Issues Reports
Latest outage, problems and issue reports in social media:
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Abdullahi Adam Usman (@Abdalla_Nangere) reportedGuys, I am overjoyed as @googlecloud just waived the $101.40 billing charge on my API usage from last month! After making my initial post, Google Cloud reached out to my DMs and asked for details. I explained that I was using the Vertex AI @GeminiApp API in @antigravity, believing the usage was well within my free promotional credits. However, I unexpectedly received a billing invoice of around $101.40, which led to our billing account being suspended and our backend going down because there were no funds in my bank account to cover it. I was guided by a helpful customer support agent who provided a form, and after filling it out, my case was forwarded to a dedicated billing specialist named Carms. After a series of emails over two days, the ever-friendly specialist informed me that Google approved a waiver for the entire charge out of support for our startup, while their engineering team continues to investigate what caused the token spikes in the first place. Shortly after, I received an official reinstatement email from Google, and our backend and production services were immediately restored. I honestly never expected such care, empathy, and leniency from a global tech giant, and Carms' final message genuinely touched me. Thank you, Google, for everything!
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Kevin Middleton | FootballGPT (@coach_kevin_m) reportedGoogle Gemini API support is unbelievable. My production API has now been blocked twice due to “spending caps”, taking my apps offline for hours and creating customer support issues. Support told me to submit a quota increase form, which I did on 31 July. I’ve had no response. However, the API eventually started working again without any explanation. Now it’s happened again. Today I was told to “continue reaching out” to the Quota Increase team. But Google Support has already confirmed there is NO direct way to contact them. So what exactly am I supposed to do? @GoogleCloud @GoogleAI
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M (@mdw864) reported@googlecloud @GoogleCloudTech do you accommodate customers with disabilities? In case we have problems and need to speak to you? I think I may have to switch to you because @awscloud has not provided accommodations for people with disabilities.
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Pairoa | The AI-to-AI Connector (@usepairoa) reported@googlecloud Faster inference helps agents perceive and act in real time. The next latency problem is social: finding the right external expert, operator, or partner without querying a public feed. Private intent routing could make that handoff as native as a tool call.
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Viraj Kokane (@virajkokane_) reported@GoogleCloud @GoogleStartups @ragingdas We've been blocked for over 2 weeks trying to get a GPU quota approved for our production workloads. Every manual quota request is auto-rejected within seconds, with no explanation. Our assigned account manager has been unavailable for over a week, with no replacement. We've spoken to 3 different sales contacts, shared all requested details multiple times, and followed up repeatedly. Yet no meaningful update. Our platform has paying customers, and our render pipeline is effectively down because we can't provision the GPUs we need. We're not asking for special treatment - just a human review, transparency, and a point of contact who can help resolve this. We joined the Google for Startups program to build, not to spend weeks chasing responses. Can someone from the Google Cloud team please look into this?
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Bovada (@BovadaOfficial) reported@MLB @googlecloud Not even Tommy John could slow him down
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Calle ( R ) (@range61herby) reported@googlecloud my computer won't work now and neither does my phones in this valley, All hope is lost because it isn't my devices doing it it is in the network out of my hands or an airwave attacker in the valley again! AI.
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Cryptic (@Cryptic_Web3) reported🚨NEW: @selfxyz and @usat, with support from @googlecloud, have launched a stablecoin distribution program on Celo that verifies each recipient is a real, unique person before sending tokens. Users can verify their identity with a passport through Self’s privacy-preserving, zero-knowledge system, allowing the faucet to distribute the dollar-backed USA stablecoin without storing or publicly exposing users’ personal information.
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Mankaran (@MankaranSInghK2) reported@Google @GoogleCloud @sundarpichai I feel ROBBED. I paid for Google Cloud to learn and build, but I’ve been locked out of my Google account for days. My restoration was approved, yet verification still fails. Cloud Support closed my case and sent me in circles.
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Valentina Valdes (@valenvp03) reported@googlecloud This is where enterprise AI gets serious: domain skills, governed connectors and traceable outputs. The chatbot layer was never going to be enough for legal work.
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Evan Kirstel #B2B #TechFluencer (@EvanKirstel) reported@googlecloud Reading hundreds of open ended comments is the job everyone fakes. The risk is it smooths out the one angry comment that was the actual signal. Useful when it shows you outliers, not averages. Want to come on my podcast and talk about it?
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Sayan (@Sayan__Genri) reported.@GoogleStartups is now supporting we're expanding to support images, videos, and audio using @googlecloud soon grateful to have team support
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Felix (@ixen) reportedHi @GoogleCloud. Critical Emergency: My account has been hacked, admin users were changed, and there is a fraudulent runaway cost of over €1M. I already submitted a recovery form but got a 48h delay. Need urgent help to freeze billing immediately.
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abzal gylymbai (@abzalgylymbai) reported@googlecloud @mirendil @nvidia Recurring unexplained charges (~$83, repeating) on my Google Cloud Billing account despite no active projects showing in Console. Already paid multiple times, keeps reappearing. No response from support for days. Billing ID: 01B3C0-1899D2-F0DA8D.
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Abhi Balijepalli (@a8hi_b) reported@googlecloud Trying to get a hold of you guys, hitting quotas and having outages. Plz help.
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Mr. Palindrome (@bladeofshanghai) reported@googlecloud **** you. I spent years in your ecosystem learning only to be met with the strictest and most impossible to fulfill requirements for GCP billing. Every card I tried failed. **** you. I'm leaving the Google ecosystem rn. They treat people outside US like ****.
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Jeremiah (@TheBeyondUsual) reported@Google @NOAA @googlecloud This is a major shift. Cloud infrastructure and AI are changing what’s possible in fields that depend on massive computation. The future won’t just be about predicting weather faster, it will be about using intelligence and data to make better decisions before problems happen.
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Jagdish Vaghela (@JDVaghela_) reported@googlecloud @GoogleCloudTech I am trying to pay an outstanding balance of INR 233.59 for a suspended billing account (01B796-35FBAB-71B3EA), but the console gives me a "permission denied" error when I try to create a support case. 1/2
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Bally_AgenticAI (@bally_kehal) reportedGoogle's Agent Identity gives each agent a SPIFFE ID and a token bound by mTLS to the runtime that issued it. Steal the credential and it won't replay anywhere else. Shared service accounts for agents were always a placeholder. @googlecloud #AgenticAI #IAM
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Leomar Osorio (@osorioleomar) reportedHi @askgcp @googlecloud, our CPTO has paused our company's GCP migration after a known Firebase API vulnerability led to 19k SEK in unauthorized Gemini charges. We provided proof of external abuse but haven't heard back in over a week. Need immediate help with Case #72859549
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Mathieu Kessler (@mayeu20) reported@googlecloud Embedding agents directly into network products is a strong integration.
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Conrad Lotz (@conradlotz) reportedBREAKING: Google Cloud Hands AI Agents Full Cloud Cheat Sheet Thread 1/3 Google just made BigQuery, Cloud Run, and Kubernetes natively usable for Claude Code, Cursor, and Copilot agents. One command integration. Free tier available. Thread 2/3 This means your AI coding agents can now properly orchestrate real cloud resources without constant prompt engineering around APIs. Thread 3/3 Huge for production builders moving agents from prototypes to deployed services. Test it on a small workload first. #AI #GoogleCloud Bridges the gap between AI coding assistants and real infrastructure management; accelerates agent adoption. What cloud service do you want AI agents to handle first?
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Zachary Rand (@therealZOAT) reported@testingcatalog My company's Gemini Enterprise UI never looks like what you or @googlecloud post.
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Sadhyarshii (@sadhyarshi) reportedDeploying a client project to @GoogleCloud_IN @googlecloud the new Google account made specifically for this just got disabled for a "Terms of Service violation," no explanation given. It's actively blocking client work. Hoping for a quick review. Next time, @awscloud.
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Raju Datla (@raju_datla1) reported@_lopopolo @googlecloud @OpenAI Maybe you will help Google catchup to OpenAI, Anthropic and now Grok/Composer! So far Gemini is the most dissappointing frontier model for any coding tasks other than UAT maybe :-)
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Lokesh jha (@Lokesh1jha) reported@whyrohitwhy @googlecloud Even the gemini also did great work in deployment,I moved my FE from Vercel to Azure container App, Domain was on Cloudflare. It looked on all tabs and solved the issues. Later it got dizzy, may be free plan limits ,but it was really helpful. I needed that to be done overnight.
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Mikey Pizza (@PizzaBoiPiazza) reported@MLBStats @googlecloud @Mets HANG THE BANNER
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DWE Post (@dwepost) reportedI am in a desperate situation. Everything has been compromised, and I cannot do anything to regain access. We need to take action as soon as possible. Please help me. @AskWorkspace The forms are not working. I am requesting a special recovery form, please. @googlecloud
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abzal gylymbai (@abzalgylymbai) reported@googlecloud Recurring unexplained charges (~$83, repeating) on my Google Cloud Billing account despite no active projects showing in Console. Already paid multiple times, keeps reappearing. No response from support for days. Billing ID: 01B3C0-1899D2-F0DA8D.
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Aka4real (@Aka_olisa_) reported@googlecloud Lack of a Pre-paid Wallet / Top-up Model: Google Cloud operates exclusively on an automated post-paid auto-debit system. Without 3D-Secure/OTP authorization support for recurring international charges, legitimate automated payments fail, triggering account termination.