Google Cloud status: hosting issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Google Cloud reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Google Cloud users through our website.

• Cloud Services (25%)
• Domains (25%)
• Web Tools (25%)
• E-mail (13%)
• Hosting (13%)

Live Outage Map

The most recent Google Cloud outage reports came from the following cities:

City	Problem Type	Report Time
Montataire	Cloud Services	3 days ago
Greater Noida	Hosting	4 days ago
Ribeirão Preto	E-mail	5 days ago
Tijuana	Cloud Services	1 month ago
Tijuana	Web Tools	1 month ago
Noida	Web Tools	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Decent Cloud (@DecentCloud_org) reported 20 seconds ago

  @OZCreative22 @googlecloud Three months, 27 emails. Free support is worth exactly what you paid for it.

• 
  Nik (@nikk_wise) reported 44 seconds ago

  @googlecloud Could you please tell me if Google Cloud registration is currently available in Ukraine? I keep getting an error every time I try to create an account, and I don't understand what the problem is.

• 
  BeanExplorer (@BeanExplorer12) reported 2 minutes ago

  These **** *** @googlecloud commercials on the mariners stream ain’t it. Please change this I feel like I’m in my own version of hell hearing this replay every 7 seconds on commercials

• 
  Michael Teka (@z3vios) reported 3 minutes ago

  It might take months to attain compentency in @GoogleCloud, but it will be worth it aye. But not in a dime-a-dozen, garbage outputs kinda way. I been programming before a lot of you were a twinkle in your Father's eye you see. People walk away with value, after encountering me. I listen for a while, and output useful information. My programs solve problems, automate and enhance workflows. No fluff, just the facts. Revenue. Sales. Hold up while I choose one build and go for it.

• 
  Chris (@everestchris6) reported 4 minutes ago

  @googlecloud a leaked api credential caused anomalous places api charges on my account, support is apparently processing the adjustment, but your billing system just auto-attempted 18× $180 charges in 5 mins and my bank blocked them all. can someone get this resolved asap

• 
  Ali Abuhassan (@AliAbuhassan) reported 4 minutes ago

  We are a good @googlecloud partner. We bring them a lot of business. We had over 140k in fraudulent charges on our account in < 20 hours. @Google @googlecloud was unwilling to help. Not much of a partnership. We will take our AI and cloud business elsewhere. Shame

• 
  Mehmet Göksu (@UtariD86) reported 6 minutes ago

  @googlecloud @GoogleCloudTech Our project has been suspended since March 17th. We have submitted 2 appeals with no response for 14+ days. This is a legitimate development environment for our SaaS projects and we are facing a major business disruption. Please help us.

• 
  Krishnav Kanoi (@KanoiKrishnav) reported 7 minutes ago

  I need some help from the @googlecloud / @GoogleMapsPlatform team 🙏 I’m a student building a hyper-personalised travel agent for myself and others using Maps + AI. My 300 USD trial credits expired and my prototype is now stuck. My college hasn’t enrolled in the student/education program yet, so I don’t have a way to get new Maps credits right now, but I’m actively pushing them to apply. If anyone from the Google Cloud / Maps startup or education programs could guide me on how to get Maps API credits as a student builder (or the right program to apply to), it would unblock my work. Happy to share the idea, architecture, and progress so far. DMs open.

• 
  Montana Labs (@montana_labs) reported 9 minutes ago

  @googlecloud The 16B tokens/min throughput number is the quietly important one. Token volume at that scale stops being a product adoption signal and becomes an infrastructure planning input. Capacity, latency, and failover start dominating the architecture conversation. Enterprise AI is turning into a throughput problem alongside an intelligence problem.

• 
  Chen Avnery (@MindTheGapMTG) reported 11 minutes ago

  @googlecloud $750M to help people build agents. Almost none of it will fund the constraint and audit layers that stop those agents from going rogue at 3am. The bottleneck was never creation. It's governance after deployment.

• 
  Matt (@MatthewL853646) reported 18 minutes ago

  @Jamie7Towerz @MLBTV @googlecloud I mean interchange the damn thing. That thing is literally the most annoying thing to hear once, let alone every half inning. Crazy to me.

• 
  Oscar Zalazar (@OZCreative22) reported 19 minutes ago

  @DecentCloud_org @googlecloud When you send an email and receive an automated response with a case number and this message: "We have received your request and will do our best to respond within 5 business days. Please note that our support hours are M-F, 9am-5pm CST," there's an obligation to fulfill.

• 
  A Shah (@Arun1Shah) reported 21 minutes ago

  Hi @googlecloud @GoogleCloudTech , I have been waiting 18 days just to change the billing account on my Developer Program profile to access my Gen AI credits. Support keeps merging my tickets with zero resolution or ETA. Can someone please escalate Ticket #4857482?

• 
  Bishal Roy (@bishalr0y) reported 26 minutes ago

  @Dastagi39923618 @googlecloud yes i was, removing it fixed my issue thanks

• 
  Pedja Drazic (@PedjaDrazic) reported 26 minutes ago

  @googlecloud Freedom to choose models is only useful if you know what you're optimizing for. Most teams don't. That's not a vendor problem. It's a workflow problem.

• 
  Disfatt Bidge (@DisfattBidge8) reported 30 minutes ago

  @nvidia @googlecloud Yeah AI could help people. But y'all are going to end up just ******* killing the people that are too poor to be able to get into the new tech aren't you? ************* don't care about us it's already an inflated market. You're not trying to have the future be in our hands.

• 
  cleanbox.ai (@Cleanboxai) reported 32 minutes ago

  @GoogleCloud URGENT billing fraud - Project cleanbox-fb25c charged ₹1,57,000+ via stolen credentials. Bill still growing. Locked out of console. Ticket: 54ZQRISIYHL4NQBTBXKICQCOU4 Please help NOW.

• 
  Yogesh (@oolook_yogesh) reported 32 minutes ago

  Hi @GoogleCloudTech @GoogleCloud My refund (₹11,579.65) has been approved in Google Cloud but still not received after 5+ months. Multiple follow-ups, escalations, and even manual wire process completed, yet no payment or confirmation. Request urgent help to resolve this.

• 
  K P (@kpitalism) reported 34 minutes ago

  Dear @googlecloud @GoogleCloud_IN For what reason my GCP project is suspended. No notification regarding whats going wrong, just suspend. Its better to go legal against you guys as things are traumatic now. Despite following everything, still suspended. WTF.

• 
  Viktoria (@Viktoria5z) reported 34 minutes ago

  @GoogleCloud First-time Vertex AI user. Had €1,100 in free credits. Believed they covered my usage. Instead got charged €2,199. Immediately contacted support — agent said "it's being handled, no action needed." Woke up 6hrs later: €7,300+. I need urgent help

• 
  samih (@samihss) reported 36 minutes ago

  @AskGoogleCloud @googlecloud you suspended our entire project with real usage with no prior warning with a“hijacking” motif but no real details? We submitted an appeal, we haven’t heard back from you guys our entire platform is at a standstill - please help.

• 
  Gagan | Claude + AWS (@gagansaluja08) reported 38 minutes ago

  @GoogleDeepMind @googlecloud the rename from Vertex AI is the signal. Vertex sold mlops surface to ML teams. Gemini Enterprise Agent Platform sells an agent runtime to CIOs. same stack, different buyer. Build Scale Govern Optimize tells you where the margin sits. governance is the moat, not model quality.

• 
  Dr. larry love (@Larry58756018) reported 39 minutes ago

  @googlecloud **** citadel it's not right that he has control of that computer to set those algorithms. Any way he chooses and makes money off it. Doing nothing but making money off the American people. ******* ****

• 
  ShadowTagAI (@ShadowTagAI) reported 41 minutes ago

  @googlecloud Our @GoogleCloudTech hosted security, redundant server locations, and native tech support translate to zero downtime for our product in your firm or business. DM’s are open and the website is live.

• 
  teqqed (@teqqed) reported 42 minutes ago

  @googlecloud i did but apprently have to wait for support to respond. regardless of the outcome, we should switch to @Mapbox it seems

• 
  Brice (@bricexeth) reported 42 minutes ago

  @undefinedza @googlecloud Hope they fix it asap

• 
  Zero // (@__________kiwi) reported 42 minutes ago

  @Ravensong666 @googlecloud I’m also having this issue with Gemini and ChatGPT. Any alternative out there not doing this? I’m also use Claude

• 
  Jain rahul (Modi) 🎖 (@rjainsdl) reported 47 minutes ago

  @GoogleCloudTech @GoogleCloud_IN Hi , my GCP profile is restricted due to one unintentional policy violation acitivity. Appeal was also filed. Need support on re-access. @googlecloud

• 
  Aroer (@Viscountry) reported 58 minutes ago

  @jeeetpaul @googlecloud same issue as me too, did u find a way to solve it?

• 
  El Chon (@choonnn) reported 58 minutes ago

  @GoogleCloud Unexpected $10,225 MXN charge from Places API during development. Account 01B52E-22883E-48475B suspended. No quota limits were configured — this was unintentional. I need billing support to dispute this. Please help. #GoogleCloud