Google Cloud status: hosting issues and outage reports
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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.
Problems in the last 24 hours
The graph below depicts the number of Google Cloud reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Cloud. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Cloud users through our website.
- Hosting (38%)
- Cloud Services (25%)
- Domains (25%)
- E-mail (13%)
Live Outage Map
The most recent Google Cloud outage reports came from the following cities:
| City | Problem Type | Report Time |
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Cloud Services | 1 month ago |
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Hosting | 2 months ago |
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Domains | 2 months ago |
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Domains | 3 months ago |
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Hosting | 3 months ago |
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Cloud Services | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Cloud Issues Reports
Latest outage, problems and issue reports in social media:
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Howard Beale (@Mad_as_Hel) reported@googlecloud Good, because they need help !
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doi (@doigetsu) reported@sammathews @Vikxngr @googlecloud netanyahu would be a better ceo, please sell the org. holy **** this is embarassing
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Guy Leech (@guyrleech) reported@KarenPayneMVP Mediocre but query wise I know I could use AI these days to craft them for me - it's fantastic for @GoogleCloud Big Query so assume MS SQL is no problem for it (Gemini)
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SevenColorYun (@qicaicloudkefu) reported@Dividend_Dean @googlecloud @ThomasOrTK Normally, GCP's official support response times can be quite busy, so you might consider partnering with a reseller.
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身是业的根 (@muyang14756529) reported@sundarpichai @GoogleWorkspace The Trust & Safety team is completely cold & irresponsible. They just sent a generic 48-72hr weekend template while knowing my countdown is in HOURS. Absolute zero empathy for small businesses. Help Ticket 2XWJSBKNPMM7QOD3U5KVHZU5WI! @GoogleCloud
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Rash05 (@JobbingPsych) reportedStuck in support limbo with @GoogleCloud. Tried to upgrade to deploy our website, but got automated fraud-blocked. It's been 5 days since I uploaded my verification docs to Case #72047300 with zero response. Disappointing customer service. Urgent help needed! @GoogleCloudTech
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Felix (@ixen) reportedHi @GoogleCloud. Critical Emergency: My account has been hacked, admin users were changed, and there is a fraudulent runaway cost of over €1M. I already submitted a recovery form but got a 48h delay. Need urgent help to freeze billing immediately.
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Anas (@anasali2001) reported@Vanarchain @googlecloud **** you. Your chain is dead.
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Ricard Gardella (@RicardGardella) reportedFixed a sneaky Terraform @HashiCorp @googlecloud bug in Magic Modules: @GoogleCloudTech Problem: Setting enable_proxy_protocol = false after it was true didn't send the update to the GCP API properly. What was wrong? 👇
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Lukas Petrasch (@LukasPetrasch) reported7 months. 20+ status updates. 8 different support reps. Still no decision. That's our experience with @GoogleCloud Billing following a DDoS incident. I'm genuinely starting to question whether this is the standard a cloud provider of this size holds itself to. #GoogleCloud
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ZettaWire (@ZettaWires) reportedGoogle Cloud outage hits India after fire at third-party data centre triggers shutdown, Reuters reports. #GoogleCloud #India
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Abhi Balijepalli (@a8hi_b) reported@googlecloud Trying to get a hold of you guys, hitting quotas and having outages. Plz help.
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身是业的根 (@muyang14756529) reported@googlecloud @shaunwhite Urgent! My business is down because @GoogleCloud suspended project lateral-journey-450812-g7. Live tokens expire in hours, causing permanent data loss. Support escalated but compliance is silent. Need human help for Ticket 2XWJSBKNPMM7QOD3U5KVHZU5WI!
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Vadym Romanchuk (@Dividend_Dean) reported@googlecloud @ThomasOrTK I even paid for Premium Support after this happened. Support escalated the case twice. I'm still waiting on appeals. 72+ hours offline. 100k users locked out. Paid the $4,200 Gemini bill even though it wasn't my usage. 100k+ Reddit views and still no help from Google.
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Neil (@neil_the_ginger) reported@Firebase @googlecloud this app has been suspended for 2 months, I have made multiple appeals but it seems like the team stopped responding. Is there anyone who can help me out with this?
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S.A (@A_Sabo8198) reported@nvidia @googlecloud Cerebra’s goes up 20$ Nvidia down 2$😱😑😑 Release the beast Jensen! Enough is enough!! Everyone else got rich😑😴 wake up! Buy the shares back! Let’s go!🤪🧐🥸
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teo (@teodorio) reported@googlecloud it's a P0 on chrome while having Google Meets open your Query UI does not allow any typing. It's a web UI issue so I suggest you mark it as a bug and move it to the frontend team
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GovTechNow (@govtechnow) reported@googlecloud The problem is, the potential rug pull when venture funding dries up and the real cost gets passed on, eventually to the public.
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Garrett Smith (@gsmithw91) reported@googlecloud I have been having a billing issue for 90 days now in which i was charge $3000 improperly. You guys have admitted it but I still haven't received my refund and have had a hard time getting any follow up at all regarding the case.
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CocoAI (@CocoAIxyz) reported3/ On the @googlecloud panel, Charlie was asked what teams most underestimate going global. His answer: compliance, not tech. Code has no borders; compliance does. And on why COCO runs on Google: you already trust it with Maps, Gmail, your calls — you have to trust somebody. Pick the safest vendor so the customer can't say no, then talk product.
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Pol (@pol_refwgtrtgr) reported@sammathews @Bl0soom @googlecloud You waste money on that **** and then you need 750 months to pay for a player. Cringe asf
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NobodysFool41 (@nobodys_fool41) reported@googlecloud Virgin Voyages is the worst of all the cruise lines. Just sayin.
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Brad Bonin (@cisco_brad) reported@googlecloud @Gartner_inc Nice recognition. The AI infrastructure space is heating up - execution matters most right now though. Curious how the actual customer deployments play out over the next year or two.
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Robin🍉 (@jos3gajal) reported@sammathews @googlecloud HHAHAHA good one, Sam. Now, really, let's stop the jokes and tell us what are you going to do to fix CS2, LoL, Valo, APEX and R6
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zbt3sup (@zbt3sup1) reported@intel @googlecloud Bad choice for your engineers
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Antonio Alonso-Stepanov (@antonioalst) reportedI wonder if there’s a network effect to compute where running more GPUs/TPUs gives you more data on which machines fail and how, which lets you train better models to predict failures and route workloads around them. I’ve heard @googlecloud uses these kinds of predictive health signals.
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Garrett Smith (@gsmithw91) reported@Google Is there anyone that can help with a cloud billing support case I have been waiting 93 days to resolve. I have been expecting a refund of $3118.19 @googlecloud billing support has not been accountable or helpful one bit
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Garrett Smith (@gsmithw91) reported@googlecloud @ThomasOrTK What is the magic number of follow ups and requests someone has to do to get resolution for billing support? Its beyond 30 at this point.
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Shawn Sully (@aroogle) reported@googlecloud @GMapsPlatform @Google I need urgent help with an API billing issue case 73262938
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Ferbin (@Ferbin08) reported@nvidia @googlecloud Apple Intelligence running on third-party data centers now. The infrastructure layer got decoupled from the software. Pretty standard move for a scaled service, but Apple's been locked down until now.