Google Cloud status: hosting issues and outage reports
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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.
Problems in the last 24 hours
The graph below depicts the number of Google Cloud reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Cloud. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Cloud users through our website.
- Hosting (38%)
- Cloud Services (25%)
- Domains (25%)
- E-mail (13%)
Live Outage Map
The most recent Google Cloud outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Cloud Services | 27 days ago |
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Hosting | 2 months ago |
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Domains | 2 months ago |
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Domains | 2 months ago |
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Hosting | 2 months ago |
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Cloud Services | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Cloud Issues Reports
Latest outage, problems and issue reports in social media:
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身是业的根 (@muyang14756529) reported@googlecloud Urgent! My business is down because @GoogleCloud suspended project lateral-journey-450812-g7. Live tokens expire in hours, causing permanent data loss. Support escalated but compliance is silent. Need human help for Ticket 2XWJSBKNPMM7QOD3U5KVHZU5WI!
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Brad Bonin (@cisco_brad) reported@googlecloud @Gartner_inc Nice recognition. The AI infrastructure space is heating up - execution matters most right now though. Curious how the actual customer deployments play out over the next year or two.
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PBAT in my Veins (@thatjosephodeh) reportedSpent the last 24h stuck in a brutal deployment loop trying to launch n8n on @GoogleCloud Run + Cloud SQL. For a mid/senior dev, the fragmentation & complete lack of ecosystem integration is a massive failure. Here is a breakdown of why GCP feels broken right now. 🧵👇
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Thiago Salvador (@bettercallsalva) reported@addyosmani @googlecloud duration was never the constraint, coherence is. the longer an agent runs, the more it drifts off the original goal and compounds small errors. checkpointing state and re-grounding mid-run ends up mattering more than how long it can technically go.
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AI-Biz-4U (@Ai_Biz_4U) reported@googlecloud @_oliveiradanilo Hmm so you need to get public attention to get support? Thats scary, making potential customers think twice... Myself have google costs for compute on something that has not been touched for a missisecond as I'm the only one with access and have not touched that project in month
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Prabhat Tyagi (@prabhattyagi1) reported@GoogleCloud @GoogleStartups Desperately need help! Applied for the Cloud Startup Program, submitted the requested billing admin verification screenshot 9 days ago, but no response. Our free trial is about to expire and ProdHub's workloads will freeze. Please help escalate!
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Orvyl Tumaneng (@orvylft) reported@googlecloud @gcpcloud URGENT: Project on1-271405 — billing was suspended ~30-60 days ago, now restored and paid. Compute Engine instance and persistent disk are gone. Production database data at risk. Please help recover before final deletion. #GCPSupport
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Revolgy (@Revolgy) reportedNothing changed. That's the problem. An idle environment nobody noticed running for six months. A staging server promoted to **** and forgotten. A license for a person who left the company in February. A BigQuery job running every hour. Nobody knows why. Finance asks why costs went up. Engineering says nothing changed. Both are right. The bill isn't lying. You just can't see what's inside it. Cutting the number is the easy part once you know what you're actually running. Most teams don't know. They find out when the invoice arrives and work backwards from there. We build visibility first. Cost follows. Solve cost. With Revolgy. @googlecloud #GoogleCloud #Revolgy #ManagedServices
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Felix (@ixen) reportedHi @GoogleCloud. Critical Emergency: My account has been hacked, admin users were changed, and there is a fraudulent runaway cost of over €1M. I already submitted a recovery form but got a 48h delay. Need urgent help to freeze billing immediately.
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Howard Beale (@Mad_as_Hel) reported@googlecloud Good, because they need help !
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The AI Automation Agency (@ham_basshogg) reportedOur business has been down for 192 hours due to an unaddressed Google Cloud billing error. APIs are dead, clients are leaving, and support keeps resetting a 48-hour email timer and a 3-4 days to a new 3-5 days. We need a human manager immediately @googlecloud . Case #72069574.
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Kyle Cordes (@kylecordes) reported@VeryWellVersed @googlecloud There's a reasonable chance this never gets corrected and tallied to fraud and instead results in loss of your account. My advice is to step off social media and stay up all night moving every account, etc. that matters to an email address that won't be affected if it happens.
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Brad Gessler (@bradgessler) reported@cpinto @Azure @googlecloud Unbelievable. I bet it's still broken 6 months from now.
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Garrett Smith (@gsmithw91) reported@googlecloud I have been having a billing issue for 90 days now in which i was charge $3000 improperly. You guys have admitted it but I still haven't received my refund and have had a hard time getting any follow up at all regarding the case.
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Brad Bonin (@cisco_brad) reported@googlecloud not bad. still curious how these stack against custom silicon from other clouds on total cost of ownership tho
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Isabella (@aochan99_) reported@ixen @googlecloud You can talk to @EllaCoding, support won't help you
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udipta basumatari (@stokonomic) reportedFun fact: @googlecloud is listed as a fraudulent entity by @dbsbank (!?) I have to call up my bank every month to "whitelist" my payments, otherwise my products go down. We live in an absurd world.
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Shawn Sully (@aroogle) reported@googlecloud @GMapsPlatform @Google I need urgent help with an API billing issue case 73262938
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Kate Bennett (@katebennettctc) reported@Railway pays ~$1M/month to @googlecloud. On 19 May they were suspended at 10pm - no advance notice. Nine minutes of account lockout. Eight hours of user outage. What's the upstream single point in your stack that you've never stress-tested?
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Mathieu Kessler (@mayeu20) reported@googlecloud Embedding agents directly into network products is a strong integration.
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Brad Gessler (@bradgessler) reportedA big reason is because you can’t sign up for half of the hyperscalers. Today I tried to open an @Azure account today & the anti-bot mechanism was broken. I then tried @googlecloud & adding an address to billing was broken. They just don’t care anymore. 🤷
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Eco (@EconEpoch) reported@nvidia @nvidianewsroom @googlecloud Wow finally but barely. Siri sucks!!
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身是业的根 (@muyang14756529) reported@googlecloud The Trust & Safety team is completely cold & irresponsible. They just sent a generic 48-72hr weekend template while knowing my countdown is in HOURS. Absolute zero empathy for small businesses. Help Ticket 2XWJSBKNPMM7QOD3U5KVHZU5WI! #GoogleCloud @GoogleCloud
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Viraj Kokane (@virajkokane_) reported@GoogleCloud @GoogleStartups @ragingdas We've been blocked for over 2 weeks trying to get a GPU quota approved for our production workloads. Every manual quota request is auto-rejected within seconds, with no explanation. Our assigned account manager has been unavailable for over a week, with no replacement. We've spoken to 3 different sales contacts, shared all requested details multiple times, and followed up repeatedly. Yet no meaningful update. Our platform has paying customers, and our render pipeline is effectively down because we can't provision the GPUs we need. We're not asking for special treatment - just a human review, transparency, and a point of contact who can help resolve this. We joined the Google for Startups program to build, not to spend weeks chasing responses. Can someone from the Google Cloud team please look into this?
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RoadRunner TX (@FredBra93439257) reported@TheMercianNews I'd like to see mobile phone and internet companies shut down operating in the UK on a single day. Have USN/Seals sever all international fiber into the UK on a single day. SHUT DOWN the City of London Physically SEVER International Fiber from BT/OpenReach, VirginMedia/O2, Vodaphone and the LINX Nework internchange in London. Ideally each line in 2-3 points of varying distance from UK shores to make repair more complex than laying new fiber. Air attack on all the major BT interchanges plus the physical operations of Cloudflare Akamai, AWS/Cloudfront, GoogleCloud CDN and smaller operators like Azure, Netflix, Meta and every source of new fiber either mfg or warehousing Destroy every piece of equipment and then just leave. Make all European govts TERRIFIED of the crazy Americans Destroy the internet as a means of brainwashing the British public
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luba luft (@luba_loop) reportedbeen migrating my company onto a new @googlecloud GCP Org this week and it is ******* infuriating. Been blocked since Monday due to quota limits and it is IMPOSSIBLE to get in touch with a human about it. I am trying to give you tens of thousands of dollars, help me do it!!!!!!!
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Warhol’s Circus (@RayV2222) reported@nvidia @NewsFromGoogle @googlecloud Don’t buy the lie! They stole $212.49, from me, delivered nothing! Can’t help me fix it, and refuse to give me a refund! Gemini doesn’t even recognize me as a subscriber!!! They’re FRAUDS!!! I heard this affects thousands!!!
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Ziku.eth (@yungziku) reported$DATA Team releasing an app Market asked -> is it useful? (Make profit for the users) -> Not sure? -> choppy pricing Team getting gold check Market asked -> How easy is it to get gold checked? -> Extensive verification? -> violent upward pivot Team partner with @googlecloud Market asked -> What is the scale of this partnership? -> Not sure -> Slight sell down “Buy the rumor, sell the news” (1/3)
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Marcelo Cabral Ghilardi (@kabrau) reported@EvanOtero @googlecloud @aistudio Yes, a Gemini key, which is impossible to leak, was somehow leaked in a way that no one can explain. A batch of 20-minute requests executed on my account at a cost of approximately $1500. I already pay GCP support for faster responses, but so far nothing.
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Vadym Romanchuk (@Dividend_Dean) reported@googlecloud @ThomasOrTK I even paid for Premium Support after this happened. Support escalated the case twice. I'm still waiting on appeals. 72+ hours offline. 100k users locked out. Paid the $4,200 Gemini bill even though it wasn't my usage. 100k+ Reddit views and still no help from Google.