Google Cloud status: hosting issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Google Cloud reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Google Cloud users through our website.

• Cloud Services (75%)
• Domains (13%)
• Web Tools (13%)

Live Outage Map

The most recent Google Cloud outage reports came from the following cities:

City	Problem Type	Report Time
São Paulo	Cloud Services	4 days ago
Township of Evan	Cloud Services	7 days ago
Catania	Cloud Services	16 days ago
Guayaquil	Web Tools	25 days ago
Mexico City	Cloud Services	1 month ago
Chhindwāra	Domains	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CEOInterviews.AI (@CEOinterview) reported 55 seconds ago

  The market spent this month betting AI capex will never earn its return. Alphabet's Wednesday earnings are the first hard rebuttal. Google Cloud operating income hit 8.8 billion dollars, triple the 2.8 billion of a year earlier, on 82 percent revenue growth. Back in April, Google Cloud CEO Thomas Kurian told Matthew Berman why he was not worried: in a capacity constrained market, owning your own chip keeps your unit economics attractive while everyone else pays up. Google is now selling that chip to Anthropic, OpenAI and Meta. Source: $GOOG @googlecloud, Matthew Berman @MatthewBerman

• 
  swarmsy (@swarminged) reported 3 minutes ago

  @trythreews @googlecloud This is Google looking at thousands of Web3 projects, vetting them, and deciding which ones deserve the top tier of their support. We are one of them, months into existence.

• 
  Rami (@ramiakeela) reported 7 minutes ago

  Today, @NeraSystems and @googlecloud are announcing partnership. Regulated orgs can now run @GeminiApp on their most sensitive data, client financials, patient records, proprietary datasets, without ever exposing it to the model. The LLM gets the query. It never gets the data.

• 
  Paulo Griiettner (@griiettner) reported 11 minutes ago

  @googlecloud I'm having a huge issue on the past 8 months and I just can't get support to help me fix. Some how, someone connected my GCP account to a project, used my credit card, gave my user 0 access, but I can't remove my self fro the project. I had to get my bank to charge charge back

• 
  Brad Bonin (@cisco_brad) reported 16 minutes ago

  @googlecloud @Gartner_inc Nice recognition. The AI infrastructure space is heating up - execution matters most right now though. Curious how the actual customer deployments play out over the next year or two.

• 
  Mikey Pizza (@PizzaBoiPiazza) reported 16 minutes ago

  @MLBStats @googlecloud @Mets HANG THE BANNER

• 
  Ffeennddeerr (@ffeennddeerr) reported 17 minutes ago

  Hi @googlecloud @GoogleDevs @Firebase ! My account disabled by mistake (false-positive bot detection) after travel. I'm trapped in a deadlock (SMS code doesn't send/'too many attempts'). Ticket ID: Case 10414028. Can someone please help escalate this? 4 months of work is stuck.

• 
  200divesL8r (@200divesL8r) reported 18 minutes ago

  @googlecloud Yeah, your product sucks bro!

• 
  Shashi (@ShashiBarsaiyan) reported 19 minutes ago

  @_okcredit @googlecloud To much add, if u r using this app,no action if u feel any problem, always try to divert new plan,bakwas app

• 
  Viraj Kokane (@virajkokane_) reported 20 minutes ago

  .@GoogleCloud @GoogleStartups @ragingdas We've been blocked for over 2 weeks trying to get a GPU quota approved for our production workloads. Every manual quota request is auto-rejected within seconds, with no explanation. Our assigned account manager has been unavailable for over a week, with no replacement. We've spoken to 3 different sales contacts, shared all requested details multiple times, and followed up repeatedly. Yet no meaningful update. Our platform has paying customers, and our render pipeline is effectively down because we can't provision the GPUs we need. We're not asking for special treatment - just a human review, transparency, and a point of contact who can help resolve this. We joined the Google for Startups program to build, not to spend weeks chasing responses. Can someone from the Google Cloud team please look into this?

• 
  夏嘉莫察瓦绒 (@minyakonga) reported 20 minutes ago

  @googledevs @googlecloud @GoogleDeepMind wtf is that, when gemini 3.5 pro release?

• 
  Garrett Smith (@gsmithw91) reported 24 minutes ago

  @googlecloud @ThomasOrTK can someone help me get some accountability for a $3118.19 refund that I have been waiting 93 days for ?

• 
  Nidaime Senju (@NidaimeSenju3) reported 29 minutes ago

  @Artlist_io @googlecloud So far, I haven't been able to buy more credits. Your platform seems to be getting worse as the days go by. Perhaps this is a sign that I should move away from your service and switch to another provider...

• 
  Aritan (@Aritan_lover) reported 31 minutes ago

  @googlecloud Dear @Google, I’ve paid a significant amount for your services and now face a serious financial issue. For more than 10 days, I’ve tried to reach a human support agent, but there is no clear way to do so. Please review this urgently and connect me with a specialist.

• 
  NaoX | Post-Quantum Chain (@NaoXprotocol) reported 33 minutes ago

  @rjmuneeb101 @googlecloud Exactly. Migration is the trap door. Building it in from day one just sidesteps the whole problem.

• 
  Pairoa | The AI-to-AI Connector (@usepairoa) reported 35 minutes ago

  @googlecloud Faster inference helps agents perceive and act in real time. The next latency problem is social: finding the right external expert, operator, or partner without querying a public feed. Private intent routing could make that handoff as native as a tool call.

• 
  abzal gylymbai (@abzalgylymbai) reported 40 minutes ago

  @googlecloud @alcidion Recurring unexplained charges (~$83, repeating) on my Google Cloud Billing account despite no active projects showing in Console. Already paid multiple times, keeps reappearing. No response from support for days. Can someone please DM me / escalate this?

• 
  Spinal (@GucciSpinal) reported 41 minutes ago

  @HeyMila2008 @helloSQD @googlecloud Bad data can ruin an entire analytics stack

• 
  Conrad Lotz (@conradlotz) reported 42 minutes ago

  BREAKING: Google Cloud Hands AI Agents Full Cloud Cheat Sheet Thread 1/3 Google just made BigQuery, Cloud Run, and Kubernetes natively usable for Claude Code, Cursor, and Copilot agents. One command integration. Free tier available. Thread 2/3 This means your AI coding agents can now properly orchestrate real cloud resources without constant prompt engineering around APIs. Thread 3/3 Huge for production builders moving agents from prototypes to deployed services. Test it on a small workload first. #AI #GoogleCloud Bridges the gap between AI coding assistants and real infrastructure management; accelerates agent adoption. What cloud service do you want AI agents to handle first?

• 
  Garrett Smith (@gsmithw91) reported 44 minutes ago

  @googlecloud billing support case 70049182 I have reached out over 36 times over the past three months to get a refund for a error that Google claimed was their fault

• 
  Leomar Osorio (@osorioleomar) reported 47 minutes ago

  Hi @askgcp @googlecloud, our CPTO has paused our company's GCP migration after a known Firebase API vulnerability led to 19k SEK in unauthorized Gemini charges. We provided proof of external abuse but haven't heard back in over a week. Need immediate help with Case #72859549

• 
  Garrett Smith (@gsmithw91) reported 48 minutes ago

  @googlecloud I have been having a billing issue for 90 days now in which i was charge $3000 improperly. You guys have admitted it but I still haven't received my refund and have had a hard time getting any follow up at all regarding the case.

• 
  teo (@teodorio) reported 48 minutes ago

  Hey @googlecloud BigQuery web UI is broken in production for every single user and you just bombed my planning presentation. Thanks!

• 
  Felix (@ixen) reported 49 minutes ago

  Hi @GoogleCloud. Critical Emergency: My account has been hacked, admin users were changed, and there is a fraudulent runaway cost of over €1M. I already submitted a recovery form but got a 48h delay. Need urgent help to freeze billing immediately.

• 
  Garrett Smith (@gsmithw91) reported 51 minutes ago

  @Google Is there anyone that can help with a cloud billing support case I have been waiting 93 days to resolve. I have been expecting a refund of $3118.19 @googlecloud billing support has not been accountable or helpful one bit

• 
  63green (@63green) reported 54 minutes ago

  The spam phone calls and emails from @googlecloud sales people automatically disqualifies them from consideration. Same reason I refuse to use @Cloudflare. If the quality and reputation of your product doesn’t speak for you, **** off, don’t call or email, I’m not interested.

• 
  Abdullahi Adam Usman (@Abdalla_Nangere) reported 57 minutes ago

  Guys, I am overjoyed as @googlecloud just waived the $101.40 billing charge on my API usage from last month! After making my initial post, Google Cloud reached out to my DMs and asked for details. I explained that I was using the Vertex AI @GeminiApp API in @antigravity, believing the usage was well within my free promotional credits. However, I unexpectedly received a billing invoice of around $101.40, which led to our billing account being suspended and our backend going down because there were no funds in my bank account to cover it. I was guided by a helpful customer support agent who provided a form, and after filling it out, my case was forwarded to a dedicated billing specialist named Carms. After a series of emails over two days, the ever-friendly specialist informed me that Google approved a waiver for the entire charge out of support for our startup, while their engineering team continues to investigate what caused the token spikes in the first place. Shortly after, I received an official reinstatement email from Google, and our backend and production services were immediately restored. I honestly never expected such care, empathy, and leniency from a global tech giant, and Carms' final message genuinely touched me. Thank you, Google, for everything!

• 
  Tag VinZant (@TagVinZant) reported 59 minutes ago

  @Railway when are you going to stop using @googlecloud since that seems to be the reason for all your problems?

• 
  nicholas ⛱ (@nnnnicholas) reported 59 minutes ago

  @_lopopolo @googlecloud @OpenAI woah they poached you? but you were no. 1! maybe you can tell the people responsible for gmail that gemini integration is terrible

• 
  Garrett Smith (@gsmithw91) reported 60 minutes ago

  @googlecloud I have been having a billing issue for 90 days now in which i was charge $3000 improperly. You guys have admitted it but I still haven't received my refund and have had a hard time getting any follow up at all regarding the case. CASE 70049182